<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/static/rss.xsl"?>
<rss xmlns:atom="http://www.w3.org/2005/Atom"
     xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"
     xmlns:podcast="https://podcastindex.org/namespace/1.0"
     version="2.0">
<channel>
<title>Unstoppable Mindset</title>
<link>https://michaelhingson.com/</link>
<atom:link href="https://pinecast.com/feed/unstoppable-mindset" rel="self" type="application/rss+xml" />
<generator>Pinecast (https://pinecast.com)</generator>
<language>en-US</language><itunes:author>Michael Hingson</itunes:author>
<description><![CDATA[Inclusion, Diversity and encountering something different and unexpected. We all have reacted to different kinds of people and unexpected situations often with fear and unacceptance. Join blind World Trade Center survivor,  No. 1 NY Times Bestseller and Chief Vision Officer for accessiBe, Michael Hingson as he talks with thought leaders and others about our often blinding fear of inclusion and our resistance to change. Mike will explore the idea that  no matter the situation or different kinds of people we encounter our own fears and prejudices often are the strongest barriers to moving forward.  ]]></description>
<itunes:owner>
<itunes:name>Michael Hingson</itunes:name>
<itunes:email>michaelhi@accessibe.com</itunes:email>
</itunes:owner>
<itunes:explicit>no</itunes:explicit>
<itunes:image href="https://storage.pinecast.net/podcasts/covers/67e09579-3f39-44ff-bd03-2ca4fe3051ed/Unstoppable_Mindset_-_Michael_Hingson.png" />
<image>
<title>Unstoppable Mindset</title>
<link>https://michaelhingson.com/</link>
<url>https://storage.pinecast.net/podcasts/covers/67e09579-3f39-44ff-bd03-2ca4fe3051ed/Unstoppable_Mindset_-_Michael_Hingson.png</url>
</image><itunes:type>episodic</itunes:type>
<copyright>@2021 Michael Hingson</copyright>
<itunes:subtitle>Where Inclusion, Diversity and the Unexpected Meet</itunes:subtitle>
<itunes:category text="Education"><itunes:category text="Self-Improvement" /></itunes:category>
<itunes:category text="Society &amp; Culture"><itunes:category text="Personal Journals" /></itunes:category>
<itunes:category text="Health"><itunes:category text="Mental Health" /></itunes:category>
<item><title>Episode 432 – Unstoppable Mindset Lessons from a Modern Day Prince and Humanitarian with Prince Gharios el Chemor</title>
<guid isPermaLink="false">https://pinecast.com/guid/76188b8a-4634-447d-a5d5-5afe68eab575</guid>
<pubDate>Fri, 17 Apr 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:07:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/438aafaa-4a42-4577-8905-7d6d80a89eb5/UM432-Prince_Gharios_El_Chemor-Cover_Art.jpg" />
<description><![CDATA[<p>What does it really mean to lead without power but still make an impact?</p>
<p>I had the chance to speak with Prince Gharios el Chemor, whose life blends royal history, humanitarian work, and a deep commitment to compassion and critical thinking. From his family’s legacy in the Middle East to his upbringing in Brazil, Gharios shares how identity, purpose, and service shaped his path.</p>
<p>As our conversation unfolds, you will hear how sovereignty today is less about ruling and more about responsibility. We explore education reform, the dangers of social division, and why compassion and critical thinking matter more than ever. Gharios also introduces his vision for the future through Logos One, a new education model designed to help people live with purpose. I believe you will find this episode both thought provoking and inspiring as you consider what it means to truly live with an Unstoppable Mindset.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:15 – Hear why titles mean nothing without purpose and service00:08:26 – Learn how identity and adversity shape a global perspective00:24:43 – Understand what sovereignty means in today’s world beyond power00:36:43 – Discover how small acts of service can deeply impact lives00:43:31 – Learn why compassion and critical thinking are missing today01:02:04 – Understand what it truly means to live with an unstoppable mindset Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>HRH Prince Gharios El Chemor of Ghassan is a diplomat, author, artist, and leader recognized internationally as the heir of the Ghassanid Dynasty, the Christian Arab royal house that once ruled much of the Levant. He’s a multi-awarded humanitarian on four continents for his work in cultural preservation and minority rights. He played a central role in restoring the House’s historical continuity and securing its recognition under international law, including The special consultative status at the United Nations. He was knighted under the authority of the late Pope Francis, holds the U.S. Presidential Lifetime Achievement Award, multiple Congressional honors, and has been welcomed by heads of state, religious leaders, and academic institutions across four continents for his advocacy on behalf of persecuted Christian communities in the Middle East.</p>
<p>Beyond diplomacy, Prince Gharios is an award-winning best-selling author of thirty-seven books spanning philosophy, international law, spirituality, governance systems, and martial arts. In 2014, he published the peer-reviewed Middle East: The Secret History, a groundbreaking work that earned him the 21st International Cultural Award Trentino–Abruzzo–Alto Adige (awarded by the Italian government) in the History category. Seven of his works reached number one on Amazon’s bestseller list.   Since several of his titles achieved #1 across multiple categories, this actually represents thirteen #1 Best-Seller achievements overall.   His intellectual work includes the development of Skeptical Mysticism, the Law of the Triple Accord, and Neo-Holism, a framework that integrates reason, compassion, and systemic balance to address political and social crises. His works — including The Sovereign Perspective, Essentia, Sapientia, and Unitas — propose an integrated understanding of consciousness, ethics, and identity, bridging ancient wisdom traditions with contemporary science.</p>
<p>Trained in acting and filmmaking, as well as holding a master certification in Aikido from the Aikikai Foundation in Japan, Prince Gharios embodies a rare synthesis of scholarship and lived experience. His humanitarian initiatives have provided food, education, and stability to thousands of displaced families throughout the Middle East. Whether in academic forums, interfaith dialogues, or grassroots relief missions, his message remains consistent: the future of humanity depends on restoring proportion, dignity, and truth — both within individuals and the societies they shape.</p>
<p><strong>Ways to connect with</strong> <strong>Prince Gharios:</strong></p>
<p>Website: <a href="http://www.PrinceGharios.org/" rel="nofollow">www.PrinceGharios.org/</a></p>
<p>Facebook: <a href="https://www.facebook.com/gharioselchemor/" rel="nofollow">https://www.facebook.com/gharioselchemor/</a></p>
<p>Instagram: <a href="https://www.instagram.com/officialprincegharios/" rel="nofollow">https://www.instagram.com/officialprincegharios/</a></p>
<p>Youtube: <a href="https://www.youtube.com/@theroyalherald/" rel="nofollow">https://www.youtube.com/@theroyalherald/</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/hrhprincegharios" rel="nofollow">https://www.linkedin.com/in/hrhprincegharios</a></p>
<p>X: <a href="https://www.x.com/princegharios?lang=en" rel="nofollow">https://www.x.com/princegharios?lang=en</a></p>
<p>TikTok: <a href="https://www.tiktok.com/@officialprincegharios" rel="nofollow">https://www.tiktok.com/@officialprincegharios</a></p>
<p>Documentaries:</p>
<p>The Christian Kings of the Middle East <a href="https://youtu.be/Xt5NBNGa0q8" rel="nofollow">https://youtu.be/Xt5NBNGa0q8</a></p>
<p>The Royal Legacy <a href="https://www.youtube.com/watch?v=MUAS2rq8Bt0\&amp;t=150s" rel="nofollow">https://www.youtube.com/watch?v=MUAS2rq8Bt0\&amp;amp;t=150s</a></p>
<p>The Project <a href="https://www.youtube.com/watch?v=7TFkZk3qd3c\&amp;t=416s" rel="nofollow">https://www.youtube.com/watch?v=7TFkZk3qd3c\&amp;amp;t=416s</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Greetings everyone and welcome to another episode of unstoppable mindset. It is fall in Victorville, California, and I guess in the whole northern hemisphere for that matter. So here we are once again, and we're going to have, I think, an interesting and a fun and a very thought provoking episode today, we get to chat with someone whom I never thought I would meet, but I got to meet him on LinkedIn, and then we've met in person, and now we're chatting. And he is a Prince, Prince Gharios el Chemor Chemor. And garrios lives in Los Angeles now, and that's an interesting story in of itself. He has written 37 books more than I've written, I can tell you. And he is involved with a lot of different kinds of activities, and I'm sure that he's going to talk about a lot of those and give us some interesting things to think about. So I'm just going to say, Gharios, welcome to unstoppable mindset. We're really glad you're here. Unless you want me to call you Prince, I'm either, either way.</p>
<p><strong>Prince Gharios el Chemor</strong>  02:04</p>
<p>Oh, thank you so much. It's my pleasure. Thank you so much for having me. And I always say that the only person I demand to call me your highness is my wife. But every time I do, she laughs on my face, so I'm thinking about stopping it. Yeah, and what does she call you? She called me Gary. I became Gary.</p>
<p><strong>Michael Hingson</strong>  02:23</p>
<p>You became Gary?</p>
<p><strong>Prince Gharios el Chemor</strong>  02:24</p>
<p>Yeah, because my wife is American, so well.</p>
<p><strong>Michael Hingson</strong>  02:28</p>
<p>But do you call her princess? No, no, oh, okay, you can</p>
<p><strong>Prince Gharios el Chemor</strong>  02:34</p>
<p>call me any way you want. I'm like, I'm not special, yeah, and I, you know, as I always like to say, you know, a title in a 21st Century from a deposed dynasty is absolutely useless as a as a person of honor, unless you know, you have, like a work like we do, like my family kept this tradition because we have a humanitarian work with the UN we can talk more about that later. But as I always say, princes are not making even street names these days anymore, so I still have to pay for Netflix like everybody else,</p>
<p><strong>Michael Hingson</strong>  03:18</p>
<p>yeah, but I'll bet you think of your wife as a princess, whether you call her that or not, because,</p>
<p><strong>Speaker 1</strong>  03:22</p>
<p>oh, she's, she's a queen. She's not</p>
<p><strong>Michael Hingson</strong>  03:25</p>
<p>even a prince. There you go. See now we're talking Yeah, as it should be. Well, yeah. So I let's start with this whole issue of a deposed dynasty, and little bit about, maybe your background, where you came from, and all that, and we'll go from there, sure.</p>
<p><strong>Prince Gharios el Chemor</strong>  03:47</p>
<p>Well, there's a, there's a some people are a little bit, you know, as, as Voltaire used to say, Napoleon, also, Churchill, History is written by the victors. So especially in the United States, people don't are not very aware of world history. So is people don't understand how some things work. And even in the Middle East, whereby my family originated. I'm European, from my mother's side, and I have a little like 3% Jewish. I'm British, French, Italian, and in from my father's side, I'm Christian, Arab, from where today is Lebanon. You're a</p>
<p><strong>Michael Hingson</strong>  04:40</p>
<p>conglomerate all over the place,</p>
<p><strong>Prince Gharios el Chemor</strong>  04:43</p>
<p>yeah, so I have all the all the conflicts, all the colonizers, the people that are colonized, all within an only person. I'm the, I'm the living un so, but I. Even in the Middle East, you know, because since we are like a Christian family, a Christian dynasty, even that history was, you know, political propaganda. So you're not going to promote your your enemies. So since the Muslim regimes took over our lands through history, so the story they tell is a very limited history. So in a lot of history books, people think that our rule ended in the seventh century. So people say, Well, how come you are claiming a kingdom that ended 14 centuries ago? And I always say, well, first and foremost, we rule other realms after that, even our cousins ruled until 1921, so the like 100 years ago in what today is hail in Saudi Arabia, is called Jabal shumar, Jabal shmor, which is our last name. So they were our Muslim cousins, because some part of the family was forced to convert and but and the family that escaped and went where today is Lebanon kept being Christian, which is my direct family, and the Christian branch rule until 1747, to the 18th century. So it's not like 14 centuries ago. But even if that was the case, according to international law, we have a president, which is Israel. So Israel revived a state that, you know, they didn't hold sovereignty for over 2000 years. So our claim, even if we considered the last kingdom, we have a whole kingdom, because we rule principalities up to that. We rule the Byzantine Empire too, but that was very briefly, but we had like principalities or Sheik dooms, as we call the very same politically, political unit as you have the UAE, as you have Bahrain, as you have Qatar, Kuwait. So is a is as sovereign as an empire, but is a small principality, so that those are the kinds of realms we ruled after we lost the main kingdom in the seventh century, but we we rule, as I said, my direct, direct family into the 18th century, and my cousins until 1921 so yeah, so it's A our claim. Theoretically, if you consider Israel legitimate, you have to consider our claim legitimate, although we don't actively pursue any kind of political restoration or active, you know, restoration of a territory, kingdom, or anything. On the contrary, we support all the duly established governments, the euro and de facto, because we think that there's a lot of people there wanting power, and we don't want to be another force to try to fight for power or anything like that. On the contrary, we want to help to bring balance. We want to serve. We want to help to bring, you know, a stability and dignity to the people we're not interested in political movements or topple any governments or anything like that, although I've been offered many, many times, and thank God, I'm not at all seduced by power, because I it's something that is an illusion, in my opinion.</p>
<p><strong>Michael Hingson</strong>  09:08</p>
<p>So the family has certainly been spread out. Where were you born?</p>
<p><strong>Prince Gharios el Chemor</strong>  09:14</p>
<p>Well, I was born and raised in Brazil, because we have, still some family members were able to stay in Lebanon, but there was a huge famine and persecution after my family lost the principality in scarta ze way, which is in the northern Lebanon, My great great great great, great grandfather was assassinated, and then his son had to flee and like, adopt different last names for their children, because the it's funny, because it could be a great movie, because the Sultan, Ottoman Sultan was a hunchback, so it was a perfect. Villain, so the hunchback Sultan wanted to kill all the members of my family, so they were able to hide for some time, but then, when the first war, already in the end of the 18th century, 19th century, it was a great don't know if I can use the word genocide, but it was a genocide of Christians because the Druze, they ally with the Ottomans and to destroy the Christians. And so started this movement in the mid 1800s until the culmination of the First World War, and then my family members and many Lebanese not just my family members, went to Brazil because Brazil is still the largest Catholic country in the world. So today you have in Brazil twice the number of Lebanese people. Then you have in Lebanon. You have around 4 million in Lebanon. You have over 8 million Lebanese in Brazil. And I made fun when I first met the Lebanese president, we had the first audience in 2017 I we just had a Lebanese descendant president in Brazil. So I said, Well, you know, the our Lebanese president has like, twice the number of Lebanese people than than here. So Isn't that ironic and funny? What did he say? No, he was laughing. He said, Yeah, you know. And it was funny because he was actually, his name was Michelle Temer. It was from Lebanese descent. And you have today, I think the Minister of Economy in Brazil is Haddad, which is also Lebanese. Yeah. So everyone has an uncle, a cousin, even in my family, we have a very funny situation, because half of the family of my cousins stayed in Lebanon, and the other half went to Brazil. So you had two brothers from the same father that one doesn't speak Arabic or French and the other doesn't speak Portuguese. So they used to visit each other with their kids and using like cell phones and other things because they they were like brothers and couldn't communicate, because one was born and raised in Brazil, and the other, and still today, like My Arabic is a joke and my cousins make fun of me, so we talk in English, because My Arabic is the Arabic of the 19th century. And again, my grandfather never used the word Lebanon, because there was no Lebanon when he left. Lebanon was created in 1946 so I think it's very interesting when a lot of people say about Palestine, oh, there's no Palestine. There was never a state called Palestine. Well, there's never a state called Lebanon, another state called Syria, and every state called Iraq, another state, any of the states that we have today, the Middle East, they're all created after the first war. So they're all creations by the British and the French. And also, a lot of people don't know that.</p>
<p><strong>Michael Hingson</strong>  13:34</p>
<p>So what was it like for you growing up? Because however you view it, you have a very rich family and rich ancestry. So what was it like for you growing up?</p>
<p><strong>Prince Gharios el Chemor</strong>  13:47</p>
<p>Well, it was very interesting because I I had a Lebanese grandmother and I had an Italian grandmother, so that's why I became fat. Thank God now I'm I lost weight, but yeah, I it was funny, because I inherited gout, so I was very sick with gout when I was, like, 27 years old, and I had to take cortisone. And I always tell the story, because I used to go to my Italian grandmother, she looked at me and say, My god, you're so fat. You're so terribly fat. You have to do something about that. But not today. Now eat so. So she was like, you know, I could always start I should always start a diet the next day that I visited her, because when I visited her, I had to eat. So that's how that's that how the dynamic works. But I had a very normal, let's say, upper middle class for. Upbringing, yeah, upbringing. But the thing is, because my father, when my grandfather, arrived in Brazil with his parents, he had, they had nothing. They had they escaped. They had to sell the marble from the palace. We had to bribe the Ottoman soldiers so they were able to escape. So they had, like they grabbed some jewelry and something. So they started from zero in Brazil, but then my grandfather in many Lebanese families started selling things door to door, and they made a fortune. My grandfather made a huge fortune. He had like medication distribution. He represented many laboratories for southern Brazil. And then he had real estate. He became very rich, and my father and my father was born, my grandfather was already very rich, so he had like a playboy upbringing, different than me. And then my father never worked one day in his life. So when I came, my family said, Well, let's not repeat the same mistake that, you know, we made with him. So let's, you know, ration things with him. So I started, well, I started working because I wanted but I started working, working it with 13 years old, and I always I cannot not work because I have a we talk about that I have a cognitive difference than regular people, what People call romantically gifted, which is a very is not as romantic and beautiful as people think is like, is like OCD or something like that, and hyper sensibility and stuff. So I always, I cannot not study something. I cannot not work. So is an obsession that I have. So that's why I wrote so many books. I've done so many things.</p>
<p><strong>Michael Hingson</strong>  17:24</p>
<p>So what was your job? What kind of work did you do? At 13</p>
<p><strong>Prince Gharios el Chemor</strong>  17:29</p>
<p>I worked in a video store, like, like Blockbuster, but was like a small one, because I watched all the movies. So people love to see me recommending the movies and Yeah, and so I always work like, I was like, 1516 I was the marketing director of a magazine, so I was always like, precautious, let's Say, and yeah. So my life was always very normal. I was always blessed. Thank God. I never had any need like I I had. I suffered a lot. I was bullied and I had a because I was different. So people, you know, they because of the way I talked in school, and I was probably the worst soccer player that have ever lived. And so in Brazil, that's the thing. So I was highly bullied. I and but other than that, and of course, because I'm an empath, so, but I never had any, let's say, need of food or anything like that, like I always had a very blessed life.</p>
<p><strong>Michael Hingson</strong>  19:06</p>
<p>So you went to school in Israel and so on. Did you do college there? Or what did you do for college? Or did you in Brazil?</p>
<p><strong>Prince Gharios el Chemor</strong>  19:13</p>
<p>Well, I studied two things in Brazil. I studied in a Franciscan school, the regular school, and then for high school, there is a special course in Brazil which is the equivalent of the university for theater, like Dramatic Arts. So I've done that. And then for college, I've done a course that's called Marketing and PR. So I have this two, this two trainings, one in dramatic arts and the other one in a corporate PR. Actually, my course even taught propaganda. So we studied a lot of how states work with Prop. Ghana and things like that,</p>
<p><strong>Michael Hingson</strong>  20:03</p>
<p>two significantly different departments of study. How did you how did you combine those? Or, how did you justify having two different things, art and marketing, that's pretty different?</p>
<p><strong>Prince Gharios el Chemor</strong>  20:18</p>
<p>Well, not to me, because I always worked a lot with media. So I'm also a filmmaker and professional actor, a SAG actor. So I'm sag here, and I'm in Brazil. It's called sated. Is the sag equivalent there? I directed a lot of even some commercials and some shows. So to me, that's very they intersect and and I have this artistic side of me that is very obsessive too. So I always have to be painting. I always have to be singing and doing something creative, because that's, that's who I am. And some people don't understand, but people that actually I'm not again, I'm not claiming i i have any special talent or anything like that. I think there are people that think better than me, people that sing better than me, but people that have this, let's say, gift, they, they have a need of putting out their work is not, oh, I skewed to paint or skewed to sing or no, this is the need that you have to manifest this energy that you have inside of you. So I give you an example when when I had had the first flare of gout was because my first wife said that I could no longer paint because of the smell of the oil paint. So I stopped painting. And then I was like, full time, the time, the full free time I had I was exercising and I was swimming, I was I wasn't my the prime, healthy body I could ever had. I had that time, and then I start feeling this small pain, and I it became, what's the what's the term I psychologically, I don't remember now the term, but it became a disease because of I could not channel that energy, psychosomatic, exactly so, because I could not channel that energy for painting. Then I got the gout.</p>
<p><strong>Michael Hingson</strong>  23:06</p>
<p>So how long was it before you could go back to painting?</p>
<p><strong>Prince Gharios el Chemor</strong>  23:11</p>
<p>Well, then I discovered that I could. I created a technique that I can make the acrylic paint look as almost as good as the oil and and with significant less smell and mess. So I've been painting with acrylic since then.</p>
<p><strong>Michael Hingson</strong>  23:36</p>
<p>And you what happened to the gout? Did it basically go away?</p>
<p><strong>Prince Gharios el Chemor</strong>  23:41</p>
<p>Well, I got significantly bad, and I had to go and have a bariatric surgery, and because I was taking cortisone, like a heroin addict would take heroin. So because I got in this vicious circle of not being able to exercise, gaining weight, eating, being depressed. So I had, almost every two weeks, I have a very bad flare. So I was like, in the beginning, I would go to the doctor for the injections, then my grandfather would come in and give me the injections. And then I learned myself to give myself the injections. They were so frequent that I had to do it myself. But thank God for the past, let's say 18 years, I had probably a couple of flares. They're very mild, and just with oral medication, I was able to I'm cortisone free for like,</p>
<p><strong>Michael Hingson</strong>  24:44</p>
<p>18 years. That's great, yeah, well, you know, going back to some of the things we talked about earlier, in terms of you, you still identify. With the Royal House that that has not been directly in power, although I I would suspect you'd say that that you and your family do provide influence. But what does sovereignty mean to you in the 21st Century? Basically, when monarchy no longer rules, clearly, you have influence and so on. But what does sovereignty mean to you?</p>
<p><strong>Prince Gharios el Chemor</strong>  25:28</p>
<p>Yeah, there's there's another thing that people, people don't understand. I'll give you a very, very simple example about my family. My family, even though is not officially sovereign anymore, but my family in Lebanon, they still have a palace in a city called farhatta in northern Lebanon, and non stop be we've been serving the community to the point that when my my predecessor, which was Sheik Antonio's Ashmore, was alive, he passed, unfortunately, prematurely. He was 60 years old in 1970 122, years before I was born, and he would open the doors of the palace, and people go there and ask money for medication, as you know, to send the kids to school. He would, you know, help the community like a ruler would do so because, you know, Lebanon, back then was very poor country, and he was like very, very wealthy. So until today, his sons, my cousins, that are part of the Council of princes of the royal house of Ghassan. They still do that to the community there. So we it's like we never stop, you know, doing the the service that. So who wants to watch our documentary. They can Google it. We have it on YouTube. It's called the royal legacy and the Christian kingdom of the Middle East. You see that, for example, my family provided free water that are still being used by 200,000 people in northern Lebanon for free. So we give free water to 200,000 people 48 villages in Lebanon. So thanks to my family also, dialysis blood dialysis is free for all Lebanese citizens because my cousin bought some machines, and my cousin interact with the president, who was his personal friend back then. So the President made a decree, and today, until today, no one that needs dialysis has to pay so, but my cousin passed two years before I was born and his sons. His oldest son was 15, so he left a lot of businesses for his sons. So they didn't develop the Royal House to the point that in 2008 37 years later, I was the one that took over, and then I got permission from them also, which is, in Arab monarchies, you have something that called baya, so it's like the family agrees who's going to be the next head, the next leader, and they, they give the consent, because in Europe is the succession is primogeniture, like the oldest son or daughter inherits the position. But in the Arab systems is the best qualified person according to the Council of princes, or according to the will of the last hat. In my case, they are so busy. I always say I'm the poor cousin, because they're they're rich, they I'm the one that took over this responsibility, and I have the time. So that's how, how it's done. But sovereignty, as I always say, is is a word like peace and democracy that can mean anything and everything so but unfortunately, people don't understand what it means in international law, and today, according. According to the many conventions, or in the charter of United Nations, every single people has the right called the right of self determination. Is the is a cardinal right is every single people, and that doesn't depend on anything ever is like is a right that every single people have, so is in the 21st Century, is no longer acceptable to have colonialism.</p>
<p><strong>Prince Gharios el Chemor</strong>  30:32</p>
<p>So all all nations and all peoples have to have this right to to self determination, and I think that's unfortunately we've been having a sometimes that multilateralism and international law are not being very much respected, and we have to make sure that we we work together. Because a lot of people criticize United Nations, and I agree that maybe United Nations has a lot of things to improve, but so as everything else in mankind. So as I always say, when you your car has a flat tire, you don't throw away the car, you fix the tire. So I think it's a lot easier for us to fix the system we have, then get rid of it and go back to barbarism.</p>
<p><strong>Michael Hingson</strong>  31:26</p>
<p>So given given all of that, and given what your relatives are doing in Lebanon and so on, how do governments view your house and how do they view all of you today. Do they? Do you think there's opposition? Do they appreciate what you're doing, because you're not really trying to seek power as such? That probably helps some. But what? What do governments think of of you and all of you?</p>
<p><strong>Prince Gharios el Chemor</strong>  31:57</p>
<p>Yeah, well, some people the Lebanese Government, since the next president, we've been working together with them, because they seen the value that we bring. So during the covid through our one voice Foundation, we donated half a million dollars of baby formula. It's like 60 tons of baby formula and recently, amongst other small actions, but recently, this year, we we fed about 5000 people for a whole month. We thought it'd be 3000 but Caritas, which is the logistical organization for the Catholic Church, estimated in 5000 so it was like something around 1000 families, but for a whole month. So together with SOS world and giving hands Germany, we got together and Caritas, of course, which made a distribution so they're they are very like we just last Saturday, we had an intercultural, inter religious event under the patronage of The President General Joseph on so we've been working together with the government in Lebanon, because the President in Lebanon, people might not know, but the President has to be Christian. The Prime Minister has to be Sunni Muslim. The Speaker of the House must be Shia Muslim. Because, believe it or not, with all its problems. Lebanon is the only actual democracy in the Middle East, because all the 18 religions have the exact same rights according to the constitution. So but other regimes, for example, I love Jordan, and I've I lived in Jordan. I had a second residence in Jordan for two years, and we try to implement some educational projects there. Because I have, I have this, I even now have a name now. It's called the royal Gambit. It's, it's a project to prevent the radicalization of teenagers from radical organizations, and there's even a book about it that is also the royal Gambit, which is a better and cheaper way to fight terror than actually just try to fight the effects, not the the reasons, the sources of of the problem. And so I had some problems because of the fact that I'm Christian, because you know who the King Abdullah in Jordan is doing a great job. And the royal family in Jordan is amazing. And I had. Many, many friends from the royal family. But, you know, some people don't understand that, but who also has the power is not the ruler, but the person that put the paper in front of the ruler so the ruler can sign it. So sometimes the ruler has the best of the intentions, but a couple of people try to prevent that, because they don't want you to shine. And I found the same problem with the Catholic Church, too, unfortunately, and I'm Catholic, but a lot of things that I try to implement, and again, I just needed the stamp of the Catholic Church. I didn't ask for anything, and a lot of people, mostly lay men, seem to have the interest of the need to keep existing so they are relevant. And that's very sad. That's very sad because there's a lot of people that are have the best of intentions, that have a lot of holy men in the Catholic Church, like I give you Pope Francis, absolutely, but Cardinal Koch, which is a Swiss Cardinal, it's a dear friend and a great holy man. But you also have people that are not interested. Obviously, I'm not citing names, but people that just want to keep their positions, and they just want to the problems to still exist so they are relevant, because they are the ones giving aspirin to the terminal patient. Can I Oh, go ahead. No, no. Sorry.</p>
<p><strong>Michael Hingson</strong>  36:39</p>
<p>I was just gonna say, and sometimes you just have to walk very carefully with what you do because of that.</p>
<p><strong>Prince Gharios el Chemor</strong>  36:46</p>
<p>Oh yeah. I mean, I made a lot of people look bad, because in my ignorance, my naivete, I thought that okay, I have solutions for many problems, so let's solve the problems, right? Yeah. Why? Why should we keep suffering if we can actually solve the problems. But apparently, no they want to keep with the problem.</p>
<p><strong>Michael Hingson</strong>  37:07</p>
<p>So So you but you do a lot of work with persecuted Christian communities in the Middle East, and especially, you know, persecuted people. What's one moment or one person that really stands out to you from all of that work?</p>
<p><strong>Prince Gharios el Chemor</strong>  37:25</p>
<p>Well, I think that I have two moments, actually. One was in 2014 that I had this Egyptian boy I went to the school here in Los Angeles to talk about bully, because, as I said, I was bullied when I was a kid, and then this 10 year old boy asked to take a picture with me. He was Egyptian Copt. I have a very good relationship with the Copt Orthodox Church in I met with the Coptic Pope in in Cairo. So he he said, I want to take a picture with you, because you are my prince, because I'm also a Middle Eastern Christian. And that touched my heart. I had to hold very, very tired not to cry in front of him. And I said, Well, you know, if I can inspire one person, I'm happy, and the other person was in Jordan in 2016 because at the height of the Islamic State, this 40 families of Iraq, they escaped to Jordan, and they were being in the Melkite church in Jordan, took them in, and then they called me and said, we have this family. They have no food. They have nothing. They just arrived from Iraq. Said, okay, so I got my people there. We got food for this 40 families. And then I went there, and I met this old lady and and I immediately connect with her. And I said, are you okay? I said, Imagine this old lady having to skate from Iraq all the way here, you know, because they were just killing the Christians. It's ridiculous. And then she said, Yes, I'm fine. I'm being take good care and everything. But the problem is that I have to go because I have a high blood pressure problem. I have to go every day to the hospital, and then I have to stay there for I don't remember, she said, one hour waiting just to take her blood pressure twice a day. And then I said, Oh my God. I looked to my assistant and said, for the love of God, go to the nearest pharmacy and get her blood pressure machine. So. You went there, and, you know, sometimes is not, is not a money, you know, for, for, I don't know, 3050 bucks. I solved the problem and and then I gave it to her, and said, Okay, so from now on, this is for you, for you to take your blood pressure, but you also, if anyone needs you're going to be the guardian of this. So she was so happy. And again, is not just about the food, is not but about people. Must know that you care. I think that's the most important</p>
<p><strong>Michael Hingson</strong>  40:37</p>
<p>thing, yeah. But it's not about you. It's about it's about them, and the very fact that you do care, and you're not doing it to try to gain a lot of notoriety, is what I'm hearing you say. But rather, you're doing it because it's the right thing to do.</p>
<p><strong>Prince Gharios el Chemor</strong>  40:53</p>
<p>No, I have to correct you on this. I'm doing it because the feeling that you get. It's yeah. It's worth more than any money or any fame or anything, the feeling that that I got from it right? Knowing that I'm, I'm, I'm making that life a little better, yeah is better than anything I've ever tried. And that's what</p>
<p><strong>Michael Hingson</strong>  41:19</p>
<p>I'm that's what I'm saying. It's yeah, it's not about you're trying to become a big guy. No, you're doing it because it's the right thing to do and you want to help people, yeah. But I</p>
<p><strong>Prince Gharios el Chemor</strong>  41:30</p>
<p>get a lot from it too.</p>
<p><strong>Michael Hingson</strong>  41:33</p>
<p>Sure you do. Sure you do.</p>
<p><strong>Prince Gharios el Chemor</strong>  41:35</p>
<p>But to me, is, like, the feeling is, is, is amazing,</p>
<p><strong>Michael Hingson</strong>  41:39</p>
<p>sure, yeah, oh, I, I, I totally appreciate it, because it's the the way I feel. If I can inspire people, if I've been able to help one person, then I think I've done good, and I appreciate exactly what you're saying. Well, you, you work with a lot of different people. You work with presidents, billionaires, you work with scientists, priests, martial artists and so on. What have you learned about the universal desire under all of that? What do they all have in common?</p>
<p><strong>Prince Gharios el Chemor</strong>  42:14</p>
<p>Well, there is this beautiful poem that Elvis used to date when he he used to sing that song, welcome out of my shoes. And he used to say to every student that then shoot or saw things through his eyes, shouldn't watch it. Helpless. Hands well hard inside he dies. So help your brother along the way, no matter where it starts, because the same God that made you made him too, this man with broken hearts. So to me, I think it doesn't matter. That's another part of the poem that I don't remember. Like they may be kings, they might be beggars. We are all figuring things out. That, to me, is the most important thing we we have some might know a little better, some less better, but we are all figuring things out. Figuring things out. We are not special. We are special. We have a special thing about every single person we have. Every single person has something good and something special and some unique thing. But we are not better than anybody in terms of dignity and value. We are all the same, and we are all figuring things out. So when you see someone, you don't you don't know the battle that that's that person is going through. You don't know the suffering that that's that person is is going through. And that's why I say compassion is so important. We have to try to put ourselves in someone's place and and critical thinking and compassion, the two things that are missing in the</p>
<p><strong>Michael Hingson</strong>  44:04</p>
<p>world, in my opinion, yeah, tell me more about that. Yeah.</p>
<p><strong>Prince Gharios el Chemor</strong>  44:09</p>
<p>Well, we because of this, this thing called social media, which has great benefits too. We got together because of it, but unfortunately, give rise to some cognitive biases that we already have in one side and also gets us that that heard anonymity you know, when we are in a group or when we are Anonymous, we seem to do things that we wouldn't do otherwise if we were present and alone. There's a lot of psychological studies about it. So. We are living in times that we have this destructive zero sum division. And as I always say, is perfectly and healthy, perfectly fine and healthy to disagree, to have different opinions, as long as we are constructive about it. Let's say in politics. So you know, left and right and center is all fine if we think the way we want to think, as long as first, that idea comes from ourselves and not from some celebrity or politician that we like or dislike, but from our own critical thinking. And second, we have to realize that we're all on the same boat, a country, a state, a city is a community is a boat. So is, is not because you don't like the captain, that you're going to cheer for that boat to sink because you're going to die too. So we have to realize these things. We have to realize that we have to end this thing us against them in everything, in politics, in religion, in everything, because that's not going to get us anywhere. That's That's this destroying the critical thinking and destroying the compassion, and therefore everything become a zero sum, like you know, in order for me to succeed, you have to be destroyed, and that only leads to destruction. And unfortunately, social media is a catalyst to that.</p>
<p><strong>Michael Hingson</strong>  46:32</p>
<p>How do we do that? How do we we regain or get more compassion? How do we get people to think more critically and and, well, don't try to just do everything for themselves. Yeah, one thing</p>
<p><strong>Prince Gharios el Chemor</strong>  46:44</p>
<p>that people don't realize is that our brain was built, was hardwired to survive, not to be happy. So we evolved a lot technologically, but our brain is still from the caveman times in a and not just the brain like everything else, why we get gain weight? Because our body thinks we're still back in those times that we have food once a week, and then if we don't have food for many days. We have to storage the energy, otherwise we're going to die. So the same with something called tribalism. So we are trained, our mind is trained, to see everything that is different as as the enemy. So we have this natural neurological tendency of of of that. And then we have, of course, all the cognitive biases, and the greatest one is, as I always say, stupidity, which is not ignorance. We are all ignorant about something. It's impossible to know everything about everything. Stupidity is our resistance, emotional resistance to expertise and knowledge and education. So that's one of the main things, is laziness of thinking. So why would you lose time considering who God is, who's your relationship with the divine? If you can go once a week to a church, I don't see anything wrong in going to the church, please. But what I'm saying is some people go to the church because there they can get, like, a synthesized summary, and they just, it's easy, if they just take that and believe in that. Then they keep thinking the whole week about who God is, what's right and rights wrong, about religion and about ethics and moral and things like that. And the same with politics. Why should I try to understand politics? To try to understand what is a common good? If I can just look one politician that I like and just go for everything he says and and that's the problem. That's why in the social media, again, is a catalyst of that. Because you, you can be, you can insult, you can criticize you, you. We have another thing called the Dunning Kroger syndrome, which is, we think that the things that we know the least are we have. We have more security in the things that we know the least than the things that we actually know. Right? Yeah, so you put that, put it all together. We have confirmation biases because this algorithm in all social medias, they only bring you things that you to confirm what you already think. They realize what are your preferences, and then they just bring you the confirmation bias so you only hear one side of the story.</p>
<p><strong>Michael Hingson</strong>  49:59</p>
<p>How do we change. Change that mindset.</p>
<p><strong>Prince Gharios el Chemor</strong>  50:01</p>
<p>Oh, we have to. We have to break the cycle. We have to develop compassion. First. We have to to realize that that person might not look like you, might not like the same things as you, might not believe in the same things as you. But is a is is someone that you have to live with that person. You don't have to agree, but you have to live in the best possible way.</p>
<p><strong>Michael Hingson</strong>  50:26</p>
<p>But again, the issue is that there is a lot of that on it. I hear what you're saying, but how do we break that cycle? How do we change the mindset so that more people will start to learn that just because we're all different, it doesn't mean that we're all less capable or less than than ourselves.</p>
<p><strong>Prince Gharios el Chemor</strong>  50:47</p>
<p>Yeah, well, first we have to identify the stupidity. Where is this stupidity? Are we? Is a very hard process, but we have to see if our opinion is actually our own first and foremost, think, think yourself is your opinion is, I have an exercise for that which is a contemplation. So you try to, to meditate, uh, imagining a conflict that you have, and then you remember your own position in this conflict. Then you you go and you try to put yourself in the shoes of the person against you, why that person has those concepts, those ideas, those opinions. And then you try to go out and see both of you, and try to see without any dogs on the fight. You try to see the same, same conflict. You see it from at least three different perspectives. To understand it,</p>
<p><strong>Michael Hingson</strong>  51:52</p>
<p>we've got to start teaching those concepts to people, because all too many people have children. They don't bring them up any differently. They they don't, they don't look at a broader perspective and horizon. And that's and I hear that's what you're suggesting. But we've got to start. We've got to find ways to teach</p>
<p><strong>Prince Gharios el Chemor</strong>  52:10</p>
<p>that the best way is education. That's why I created logos, one which is a new educational system. Tell us about that? Yeah, well, because I was gifted, you know, a lot of gifted people have problems in school, because when you have like, a very deep giftness, you cannot conform with the with the system, with the mainstream system. So I can only thrive if I create my own systems. So that's why I developed a whole new system of philosophy, original. I completed Aristotle Plato's work. I refuted Machiavelli sprints. I completed some of Kant's works too, because I I have to create my own frameworks. And then I said, Well, you know, 95% of what I learned in school is useless. You're not going to never going to use it. You're never going to remember it. So why do you waste the most valuable asset we have, which is time. You know, not even Elon Musk can buy time, because time is nothing you can do to get more. So why do we basically throw away time in school in a time that we have our beautiful youth. And so why do we do that? And then I realized that, well, the actual things that you have, you really have to know you can learn in two years, which is basic math, basic history, language, you know, all these things in two years, you can learn that. So I created a system that is based on your vocation and your level. So since a child goes to goes to kindergarten, the child starts being tested by vocation and the level and everything. So this child is taken to there's one of 15 traits that can be combined to 30 point 5 billion different profiles. So today you go to school, you have only one profile. You have to follow that profile, right? So with my system, you can combine it and have 30 point 5 billion different profiles. So if you have more tendency to be an artist, you're going to be an artist. If you have a vocation and desire to be an engineer, you're going to put all your energy. All your all your time to do what you like, to do what you're born to do. I like to say that logos one was created for the child that they cannot stand still because they supposed to dance. So if you don't conform, if you don't sit still, if you don't do whatever the teacher tells you to do, you are a bad student. And that doesn't mean you're a bad student, because you're supposed to be the world's greatest dancer or the world's greatest painter, so or the world's greatest engineer if you are not good in sports. So the system we have now was created for the industrial revolution. So the world needed factory workers, people that conform and with AI, all bets are off. So my system integrates with AI, and it's self regulated and self improved by AI. So there's a book out also. It's called logos one, and that's the future of education. You're not going to be able to because, you know, we're going to have a huge change in professions. So probably the child that is in a first grade today, the profession of that child doesn't even exist yet. So I'm sure, because a lot of the depression and mental problems we have today and suffering that we have today in our society is because we have to work to make ends meet. We have to work to put food on a table, and that makes us work in things that are not very nice and are things that we are not happy to to work. And working is probably you spend most of your like life working, so you're going to be miserable if you are doing something you don't like or you're not born to do. So that's why we have all this,</p>
<p><strong>Prince Gharios el Chemor</strong>  57:11</p>
<p>this problems in the world. So with my system, people will be happy because they will be doing what they are meant to do they love to do. And they have, as I always say, we're going to have one Einstein in each corner, because we give the tools of this that person to be what that person was born to be.</p>
<p><strong>Michael Hingson</strong>  57:30</p>
<p>Has logos? One been implemented anywhere yet?</p>
<p><strong>Prince Gharios el Chemor</strong>  57:33</p>
<p>No, no. I would just formulated this year. I had this idea for 15, almost 20 years ago, and I finally put everything together. So now we are going out to get it to be implemented.</p>
<p><strong>Michael Hingson</strong>  57:49</p>
<p>You've written 37 books. Is there any kind of a common theme or thread that goes through all the books?</p>
<p><strong>Prince Gharios el Chemor</strong>  57:55</p>
<p>Yeah, actually, they're all part of the same ecosystem, let's say so, because I see everything is inter related. For example, I created a I formulated a universal law that's called the triple accord, which everything in the world is the result of a resonance between reason, empathy and compassion. So critical thinking, compassion and balance, measured by balance. So a government, a civilization, a relationship, a friendship, everything is measured by these three elements. So with that, I developed what's called New holism, which is a model of governance, a brand new, completely new system of political system, which I always say is not left, center, right is forward. And a new way of seeing politics, a new way of seeing transcending ideology. So the same thing with the skeptical mysticism, which is a brand new epistemology, brand new metaphysics, which finally got science and reason. I'm sorry, reason and faith together. I created a new it's called juice Vera, which is a new legal system and a new penal system. I created, as I said, the Royal Gambit. I create logos one and Magnus delta, which is the higher education continuation of logos one. I mean, everything I created, I wrote about, is either related to history, sovereignty, politics, philosophy, which to me, is everything together. And I also brought the. Eastern and Western philosophy together, because I studied a lot of Buddhism, Aikido, Japanese, Shinto, Zen, Buddhism. So I brought that with the Western philosophy. And so my system is a balance between both, because I found out that everything has to be in balance otherwise the system destroys itself.</p>
<p><strong>Michael Hingson</strong>  1:00:26</p>
<p>If you could transmit one sentence or say one thing to humanity that would be remembered in 200 years, what would it be?</p>
<p><strong>Prince Gharios el Chemor</strong>  1:00:36</p>
<p>Well, I always, I always think that. I think as James, James Sherman, that said that, and I always like to repeat it. It's we cannot go back and make a new start, but every moment we have the chance to make a new ending, it doesn't matter how old you are. Doesn't matter how you think your life is not good, but you can always make a new win. You can always change, even if it's so hard, you can always make it better. It's up to you, you know,</p>
<p><strong>Michael Hingson</strong>  1:01:16</p>
<p>and it really is. It is up to each of us, and if we want to make the world better place, we can do it, but it's up to us to do it, isn't it,</p>
<p><strong>Prince Gharios el Chemor</strong>  1:01:26</p>
<p>absolutely and remember that the person, not just a person, but all the animals, all the planes, all the environment, we are all part of the same. The Science already proven that we're all part we share the same frequency. So you know, tried everyone with kindness. There's another saying that says that kindness doesn't cost anything, and buys everything, buys you everything. So be kind to an animal, to a plant, be kind to a person. Be kind, be kind. Be kind, be kind. It's never going it's never too much,</p>
<p><strong>Michael Hingson</strong>  1:02:03</p>
<p>and be kind to yourself too.</p>
<p><strong>Prince Gharios el Chemor</strong>  1:02:05</p>
<p>Oh, absolutely. Yeah, that's the first person you have to love yourself before learning to love other other people. And again, back to what I said in the beginning. We're all figuring things out. Don't, don't feel bad because you are figuring things out. Because we are. All are in different levels, but we all are, yeah,</p>
<p><strong>Michael Hingson</strong>  1:02:23</p>
<p>well, this has absolutely been, I think, very thought provoking, and I think it's been been wonderful. Last question for you, how do you define unstoppable? What do you think unstoppable means?</p>
<p><strong>Prince Gharios el Chemor</strong>  1:02:38</p>
<p>Well, in my opinion, unstoppable is that that thing that makes you, that drive inside of you, that that you know, despite of everything, everything can go against you, but you still manage to, like Nelson Mandela said, something is impossible until it's done. That's what I think is unstoppable, like you keep moving, because, you know, the universe is in constant movement. There's a breath that the Japanese would call koku ryuku, so we always breathing. So you have to keep moving. You have to keep moving. Nothing stays static is good.</p>
<p><strong>Michael Hingson</strong>  1:03:27</p>
<p>One of the things that immediately comes to mind is that there was a guy named Roger Banister. He is the person who broke the four minute mile. And people said for years before he did it, no one can physically run faster than a mile in four minutes, and if you do, you'll die. That worked until, I think it was 1957 when he did it. And yeah, there's so many the</p>
<p><strong>Prince Gharios el Chemor</strong>  1:03:51</p>
<p>same with the car, the same with the car. Remember? Yeah, yeah. People thought that if the car went more than 35 miles an hour, or something like that, it will explode.</p>
<p><strong>Michael Hingson</strong>  1:04:01</p>
<p>Yeah, yep. Well, I want to thank you again for being here. I think you've given us lots to think about. If people want to reach out to you and learn more about what you do and so on. How do they do that?</p>
<p><strong>Prince Gharios el Chemor</strong>  1:04:13</p>
<p>They can visit my website. It's Prince <a href="http://gharios.org" rel="nofollow">gharios.org</a>'s Can you spell that? Yeah, Prince, like you say it and, G, H, A, R, i, o, <a href="http://s.org" rel="nofollow">s.org</a>, <a href="http://altogether.org" rel="nofollow">altogether.org</a>, Prince <a href="http://darius.org" rel="nofollow">darius.org</a>, okay, yeah, and yeah, or Google, me. I have social media, I have Instagram, I have Facebook, I'll be happy to LinkedIn.</p>
<p><strong>Michael Hingson</strong>  1:04:43</p>
<p>I know LinkedIn,</p>
<p><strong>Prince Gharios el Chemor</strong>  1:04:45</p>
<p>yes, how we got together,</p>
<p><strong>Speaker 2</strong>  1:04:47</p>
<p>yes, how we got Yeah, yeah.</p>
<p><strong>Prince Gharios el Chemor</strong>  1:04:49</p>
<p>So YouTube again, you Google, you go to YouTube. Is our channel is called Royal Herald. You can watch documentary about what we do. It's called the. Legacy and the Christian kings of the Middle East. So both have history. You can watch the royal legacy, and you get both the history and what we are doing now. So it's free. You don't have to do anything. You just go on YouTube. Is everything we do is free.</p>
<p><strong>Michael Hingson</strong>  1:05:19</p>
<p>Great. Well, thank you for being here, and I want to thank all of you for watching and listening today, wherever you are, please give us a five star rating and give us a great review. I think that garrios has given us a lot to think about today, and I hope that you all agree with that. I'd love to hear your thoughts as well. Feel free to email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and garos for you and all of you listening, if you know anyone else who you think ought to be a guest on unstoppable mindset, please introduce us. We'd love to hear from you and from them, and we're always looking for more people to have come on so that we can show that we're all more unstoppable than we think we are. But again, Prince garrios, I want to thank you for being here. This has been absolutely wonderful.</p>
<p><strong>Prince Gharios el Chemor</strong>  1:06:15</p>
<p>Thank you. My brothers. Was my pleasure, and I'm always here whatever you need</p>
<p><strong>Michael Hingson</strong>  1:06:23</p>
<p>thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others, I have a free gift for you. Head over to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and download my free ebook, blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast, leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening. Keep learning, keep questioning and keep choosing to live with an unstoppable mindset you.</p>]]></description>
<itunes:title>Unstoppable Mindset Lessons from a Modern Day Prince and Humanitarian with Prince Gharios el Chemor</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/76188b8a-4634-447d-a5d5-5afe68eab575.mp3?source=rss&amp;ext=asset.mp3" length="24836499" type="audio/mpeg" />
<itunes:episode>432</itunes:episode>
</item>
<item><title>Episode 431 – What It Takes to Live an Unstoppable Life in the Arts with Spider Saloff</title>
<guid isPermaLink="false">https://pinecast.com/guid/983a08d8-cebe-44a1-a226-69d61d9bbed7</guid>
<pubDate>Tue, 14 Apr 2026 11:00:00 -0000</pubDate>

<itunes:duration>01:03:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e50b7273-4b01-4bb3-802e-af479c63b706/UM431-Spider_Saloff-Cover_Art.jpg" />
<description><![CDATA[<p>What happens when you trust your talent before anyone else does?</p>
<p>I had the pleasure of speaking with Spider Saloff, a jazz vocalist and performer whose journey shows what it means to truly create your own path. From secretly rehearsing as a teenager to performing for the Gershwin family and building a career in jazz and cabaret, Spider shares how taking risks, following curiosity, and trusting your instincts can open unexpected doors. We also explore her resilience through personal challenges, including overcoming an abusive relationship and rebuilding her life from nothing. You will hear how music, creativity, and lifelong learning became her anchors, and why choosing your own direction can lead to a life that is both meaningful and unstoppable.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Discover how a passion for music at a young age can shape an entire life path</p>
<p>02:04 – Learn how early opportunities and saying yes can open unexpected doors</p>
<p>10:00 – Understand why creating your own opportunities can redefine your career</p>
<p>16:20 – Hear how taking bold action led to a life-changing connection with the Gershwin family</p>
<p>30:00 – Discover how one decision can completely change where your life and career unfold</p>
<p>44:44 – Learn what it takes to break free from hardship and rebuild your life with resilience</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>What does it take to build a lasting career in music and performance? Spider Saloff has done exactly that, earning recognition as a multi-award-winning vocalist and entertainer known for her powerful voice, wide range, and captivating stage presence. Born in Philadelphia and raised in New Jersey, she began her journey in theater at a young age, studying acting at Rowan University and the University of London. Her early career in musical theater included more than 25 major roles, but everything shifted when she discovered her passion for jazz. That move led her to work with top musicians, gain critical acclaim, and begin touring both nationally and internationally.</p>
<p>Over time, Spider became one of the most respected interpreters of the American Songbook, known for blending deep emotion with humor in her performances. Her connection with the Gershwin family helped launch signature shows like her tribute to George Gershwin, which has been performed around the world. She has also created tributes to icons like Cole Porter and Irving Berlin, performed at major venues and festivals globally, and hosted the syndicated radio series Words and Music. Beyond the stage, she is a teacher, writer, and creator who helps others find their unique voice, continuing to inspire audiences and students alike through a career built on passion, creativity, and authenticity.</p>
<p><strong>Ways to connect with</strong> <strong>Spider:</strong></p>
<p><strong>Website</strong>: <a href="https://spidersaloff.com" rel="nofollow">https://spidersaloff.com</a></p>
<p><strong>LinkTree</strong>: <a href="https://linktr.ee/spiderjazz" rel="nofollow">https://linktr.ee/spiderjazz</a></p>
<p><strong>Facebook</strong>: <a href="https://www.facebook.com/spidie.saloff" rel="nofollow">https://www.facebook.com/spidie.saloff</a></p>
<p><strong>Twitter</strong> (@spidersaloff): <a href="https://x.com/spidersaloff?s=21" rel="nofollow">https://x.com/spidersaloff?s=21</a>\&amp;t=XIFFgGFn7E5Hd_8J8Rexfg</p>
<p><strong>Spotify</strong>: <a href="https://open.spotify.com/artist/6gKiYyeoZyxZTAI2EpGWbU?si=WudPV-CUQPmMThTtV508Og" rel="nofollow">https://open.spotify.com/artist/6gKiYyeoZyxZTAI2EpGWbU?si=WudPV-CUQPmMThTtV508Og</a></p>
<p><strong>YouTube</strong> (@TheMartinicat): <a href="https://www.youtube.com/channel/UCTLI-Gd51JdcMT0FVvvD9lA" rel="nofollow">https://www.youtube.com/channel/UCTLI-Gd51JdcMT0FVvvD9lA</a></p>
<p><strong>YouTube, “When You See Me”:</strong> <a href="https://www.youtube.com/watch?v=DTbO1FWrje4" rel="nofollow">https://www.youtube.com/watch?v=DTbO1FWrje4</a></p>
<p><strong>Instagram</strong> (@spider.jazz): <a href="https://www.instagram.com/spider.jazz/" rel="nofollow">https://www.instagram.com/spider.jazz/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Hi everyone, and I want to welcome you to another episode of unstoppable mindset, and we have an unstoppable mindseted, oriented sort of person today. Spider Saloff. Spider is a vocalist. She's a comedian. She is in Chicago, as I recall, but she has been to a variety of places. She is a very highly acclaimed vocalist, a singer. She sings and deals with a lot of the songs that I like, like the Great American Songbook, Gershwin, Irving, Berlin and other things like that. And she has a lot of accolades that come from any number of famous people who you've probably heard of. And so in the course of the next hour or so, I'm sure we're going to hear about a bunch of that. But for now, spider, welcome to unstoppable mindset. We're really glad</p>
<p><strong>Spider Saloff</strong>  01:49</p>
<p>you're here. Well, I'm happy to be here. Thank you for inviting me.</p>
<p><strong>Michael Hingson</strong>  01:53</p>
<p>Well, you are, you are most welcome. So how did you get into doing, acting, singing and all the other things that you do.</p>
<p><strong>Spider Saloff</strong>  02:04</p>
<p>Well, it started when I was a kid. I always loved music, and you know, it was so in love with the arts. But when I was 14, I came home and told my parents that I could get them tickets to the high school variety show. And they said, What? And I told them, I'm in it. I'm going to be in it. And they said, well, doing what? And I said, singing. And they were they were shocked, and I didn't tell them. I used to rehearse at my girlfriend's home because her family was all over it. They thought I was wonderful, and I knew my family would tell me that I couldn't do it so because it's just too foreign and too scary to them. So I ended up performing at this variety show, and my my parents were absolutely shocked, and one thing led to another. And then I met a theater director who worked at my school, and he came, he was a professional guy from New York that they hired to come in to do a musical, and I was in it. And I ended up getting the opportunity to be in a summer stock company and my parents let me go, which was amazing. I think they were just relieved to get me out of the house for the summer, but whatever it takes, but I certainly learned a lot, and I was very young for that experience, but it was, it was so, so worth it. And then after I finished high school, I went to college for theater. Now, your parents are from Russia. Oh, no, no, no, no, they're descend. My father's descendants are from Russia. That's where the name is from. But they are, I think I am about 11 different nationalities. So it's we're real much we are real much of the world. Well, there you go, yeah.</p>
<p><strong>Michael Hingson</strong>  04:05</p>
<p>So now we need to just clone that combination, since obviously you sing, well, we need to get that in other people, just just, you know, just a thought, you know,</p>
<p><strong>Spider Saloff</strong>  04:16</p>
<p>sounds good. Sounds dangerous to me.</p>
<p><strong>Michael Hingson</strong>  04:18</p>
<p>Actually, I know it's either that or we're gonna</p>
<p><strong>Spider Saloff</strong>  04:21</p>
<p>have to get more, more of one than more than one of</p>
<p><strong>Michael Hingson</strong>  04:24</p>
<p>me, more than one spider? No, we can't have that. Well, either that or we get AI to to imitate you. But we don't want to do we don't want to do that either, scary stuff.</p>
<p>04:35</p>
<p>Yeah, yeah, it is.</p>
<p><strong>Michael Hingson</strong>  04:36</p>
<p>Well, so how did you encounter and come up with the name spider.</p>
<p><strong>Spider Saloff</strong>  04:44</p>
<p>I did not choose it. I, you know, I never thought that my real name made any sense from the time I was a child, it's, I'm like, that doesn't make sense. And then I got the nickname when I was in college, because I have, I'm. Really a small person, but I have very long arms and legs, and it was a nickname, and it just stuck with me. And then finally I surrendered to it as a professional name, and people don't forget it. They may not like me, but they don't forget the name. And then it just stuck. And it's been that way ever since, how could</p>
<p><strong>Michael Hingson</strong>  05:20</p>
<p>somebody not like you?</p>
<p><strong>Spider Saloff</strong>  05:23</p>
<p>Well, I don't know. I'm sure there's somebody out there. I would love to thank everyone. Just endorse me, but</p>
<p><strong>Michael Hingson</strong>  05:31</p>
<p>we'll see. Well, yeah, I mean, it'll all go so where did you go to college?</p>
<p><strong>Spider Saloff</strong>  05:37</p>
<p>I went to a college that doesn't exist anymore, actually, now it is Rowan University. It's in New Jersey, outside of Philadelphia, and it became Rowan University when it got the largest private donation in history. But it was a state college called Glassboro State College, and it was a fine arts school at the time. There were several of my friends, including the conductor for the Lion King and Broadway people, all went to school there, and now it has no arts program at all. But part of our program, I did get to study at University of London too. So that was really exceptional. And it was so wonderful, a wonderful school, great opportunity. You know, it's, it was outside of Philadelphia, close to New York, and now it's an engineering school. For the most part. There isn't, there are no fine arts there at all. Well, that's too bad. But, well, yeah, I know, but somebody's got to do the engineering,</p>
<p><strong>Michael Hingson</strong>  06:39</p>
<p>I guess. I Well, there's truth to that too. Now, have you seen THE LION KING LIVE on Broadway? I have</p>
<p><strong>Spider Saloff</strong>  06:46</p>
<p>never seen it, and it's never seen it. I gotta see it. I've got to see it. I it just never happened. I kept intending to go and I never saw it. And I know people that played for it as well.</p>
<p>06:59</p>
<p>You've seen the movie. No, you haven't seen the movie</p>
<p><strong>Spider Saloff</strong>  07:02</p>
<p>either, anything Lion King. My goodness, I know I better. That's one of my goals. By the end of the year, let me see if I can see it.</p>
<p><strong>Michael Hingson</strong>  07:10</p>
<p>Well, I'll tell you my lion king story. A my brother in law knew someone who knew some of the actors in Lion King, and he and his wife and their little girl, who at the time was like three or four, were coming through New Jersey, where we lived in Westfield, and we all arranged to go see The Lion King. It was a Wednesday afternoon. It was a matinee, and near the beginning when scar, the bad guy meets the hyenas, who he works with, they all come on, they come on stage and they're growling and all sorts of things like that. Well, in the theater, the hyenas come from the back of the theater, down the stairs, and they walk past everyone growling and making all these noises? Well, my wife was in a wheelchair her whole life. She was a t3 paraplegic, and when one of the hyenas came up next to her, because we were able to arrange for an accessible seat, which was right on the aisle, this hyena comes up right next to her and goes, you've never seen a woman who is totally paralyzed suddenly literally jump up and almost walk out of the theater. It was amazing. She he shocked her completely. But it was so much fun. And of course, Alanya, the little girl, was just there with these big, huge eyes over all of this. But what Karen, my wife, told me later was that what was interesting about it was that when she was obviously watching all of this, and she said, You got totally used to the the puppets being the animals they were. They didn't you. They didn't even look like puppets anymore. They were just the animals.</p>
<p><strong>Spider Saloff</strong>  09:05</p>
<p>And that's exactly what I've heard about it, that it's like, it was fascinating. You're completely swept away with it.</p>
<p><strong>Michael Hingson</strong>  09:10</p>
<p>Yeah, wow. So, so it's cool, but, yeah, you gotta, you gotta go see The Lion King. It is absolutely worth it. The music is wonderful and all that. Wow. So we got to see it on Broadway, which was cool. Well, so you, so you went to college, and then what did you do?</p>
<p><strong>Spider Saloff</strong>  09:32</p>
<p>Well, when I got out of college, I, you know, was doing theater, but I ended up in musicals because I sang, and I really my training, my formal training, really is acting. I did not train as a singer. I just started singing naturally when I was a teenager, and then I just did a ton of musicals. I was in musicals like forever and but. I always loved jazz, and that was always in my back pocket. And then at one point, I really decided I wanted to pursue jazz while it was still in musical theater, because it was getting harder and harder to get roles, because they wanted, this is in the late 80s. They wanted you to be a dancer as well, and that was not going to happen for me. So I really thought, you know, I just, I want to check out the whole nightclub scene, you know, in Cabaret, where you could produce your own show. And so I started to really pick the minds of the guys in the pit band. And I talked to all these pit musicians, and they would tell me about, you know, places to go, and how they there were guys I met there that introduced me to other people, that helped me to do my first demo, and then started working in clubs. And then that really changed everything for me.</p>
<p><strong>Michael Hingson</strong>  11:01</p>
<p>So you got very much involved in doing a lot of</p>
<p><strong>Spider Saloff</strong>  11:04</p>
<p>jazz, yeah, jazz and cabaret, and it was all small clubs. But then that was what got me major press attention. And then I started touring with a show that I co wrote with a guy named Ricky ritzel, who's from New York, and we did a show called 1938 and that was my first recording as well. And then then just kept going from there, and that's how a lot of things happened, was really just deciding to do my own thing and create my own world of performance. So you're also</p>
<p><strong>Michael Hingson</strong>  11:45</p>
<p>known for doing something related in one way or another to comedy?</p>
<p><strong>Spider Saloff</strong>  11:50</p>
<p>Well, yeah, I've always done comedic roles, and I can't say I have ever done stand up, but I may be getting close to it, I'm not sure, but I always involve a lot of comedic monologs in everything I do. Like, if you see me at a jazz club, I will tell stories. And, you know, it's part of, part of who I am, is a lot of the comedy stuff. And, you know, crazy stories and telling stories about people, and, you know, doing imitations of people that I've met over the years and that kind of stuff. So it's, it is part of my whole persona on stage.</p>
<p><strong>Michael Hingson</strong>  12:33</p>
<p>What's your favorite musical that you've done? Boy, it's probably a toughy.</p>
<p><strong>Spider Saloff</strong>  12:40</p>
<p>I did so many, I have to say, Guys and Dolls. Okay, guys and dolls. I was Adelaide and Guys and Dolls, one of the best roles I've ever done. It was really a good choice for me, and and I, and I have to say I was in what, four productions of Fiddler on the Roof, and I've been two seidels, one Hava and fru masera, so but I love that show. I think it's magical.</p>
<p><strong>Michael Hingson</strong>  13:21</p>
<p>Just it is. Have you ever been in numb? I like Guys and Dolls, but my favorite, and it's just been that way for a long time. I don't know why was the music? Man, were you ever in the music?</p>
<p><strong>Spider Saloff</strong>  13:32</p>
<p>Man, I was, but there's no, there's no role in that for me. But I was one of the pick a little ladies. Oh, it is one of my favorite shows. Though, I think it's a masterpiece. I love love love music, man. I think it's just brilliant.</p>
<p><strong>Michael Hingson</strong>  13:48</p>
<p>You don't think you could have done you? Lily capecni shim you know,</p>
<p><strong>Spider Saloff</strong>  13:53</p>
<p>I was too young to do it at the time.</p>
<p><strong>Michael Hingson</strong>  13:54</p>
<p>Yeah. Well, like always, now there's always Marion,</p>
<p><strong>Spider Saloff</strong>  14:00</p>
<p>no, I don't have the soprano chops for that. They let me do it in Sutton Foster's keys. Well, I was thrilled that they took it down for her, because I could actually do it in those keys. That would be great.</p>
<p><strong>Michael Hingson</strong>  14:16</p>
<p>I saw it a couple of times on Broadway. Now I'm blanking out on the person it was in. Well, we saw it in, like, 2002 1001 and I'm trying to remember I'm blanking out on the person who played Marion. She actually ended up getting Lou Gehrig's disease and passed away.</p>
<p><strong>Spider Saloff</strong>  14:43</p>
<p>I don't know who. I don't know, which</p>
<p><strong>Michael Hingson</strong>  14:45</p>
<p>totally shocked us.</p>
<p><strong>Spider Saloff</strong>  14:46</p>
<p>I'm drawing a blank, I don't know.</p>
<p><strong>Michael Hingson</strong>  14:48</p>
<p>Yeah, I'm blanking out on her name. I may think of it, but, Oh, forgive us. She did a she did a great, a great job. But, yeah, but there's nobody like Robert Preston to play Harold Hill. And.</p>
<p><strong>Spider Saloff</strong>  15:00</p>
<p>Anyway, oh, that movie is so beautiful. I love that movie. Yeah, music, man is brilliant. It really is brilliant. Well, that</p>
<p><strong>Michael Hingson</strong>  15:10</p>
<p>goes back to, you know, Mr. Mr. Meredith. Meredith Wilson,</p>
<p><strong>Spider Saloff</strong>  15:18</p>
<p>yes, and I read, I read his book. Have you ever do you know of his book called he doesn't know the territory?</p>
<p><strong>Michael Hingson</strong>  15:27</p>
<p>No, I'll have to see if I</p>
<p><strong>Spider Saloff</strong>  15:28</p>
<p>can find writing and production of music. Man, I love, love. Love that book. And it's about all the trials of getting it produced and how he did. They did one of the opening one of the readings when they were trying to raise the money to do it. And moss Hart. Moss and Kitty Hart were there, and they hated it so much they walked out the middle of it. Opening Night, moss Hart was there, and he he saw, he saw Meredith Wilson in the lobby, and he shook his hand, and he said, he said, Great show. But you know what, you still haven't licked that book. Oh gosh, because he was an outsider. I mean, he wasn't part of the Broadway team. And no, the fact that he actually played with a John Philip Sousa, like, what, yeah, couch or something. It was real deal. Like, real real, like, old timey marching band stuff.</p>
<p><strong>Michael Hingson</strong>  16:35</p>
<p>Yeah, amazing. Well, then he also did The Unsinkable Molly</p>
<p><strong>Spider Saloff</strong>  16:39</p>
<p>Brown, yes, yes, another great show, yeah, not produced very often. But no,</p>
<p><strong>Michael Hingson</strong>  16:45</p>
<p>no, it's not. It's, it's sort of sad. Oh, well. But you, you've been very much involved with with a lot of jazz and so on. Tell us about meeting the Gershwin family and and your your involvement with Gershwin, which, you</p>
<p><strong>Spider Saloff</strong>  17:01</p>
<p>know, he, of course, magical. It was. It was truly a life changing event for me, my partner and I, Ricky ritzel And I had been doing 1938 and then we decided to write this show that was called Porgy and Bess, a cabaret concert, oh boy. And it was in New York, and a very powerful guy from ASCAP came to see it, and Michael kirker, and he came to see it, and he said, this show is brilliant. He goes, but you guys are going to get shut down by the Gershwin family, so you need to call them and see if they'll give you permission. So I had the phone number for Leopold godowsky, the third who is the nephew of George and Ira. His mother is Frankie Gershwin, who was George and IRA's younger sister, and I was a wreck. My hands were shaking, and I called him on the phone and and he was very polite. He just had this incredibly mannered guy, you know, it was really lovely. He goes, Well, you know, I don't see that we could allow Porgy and Bess be performed in a night club, and it wasn't like we were doing the show. We were just right. We were telling a story about how it was written and then just performing the songs as separate entities, but they were enfolding into the story. So I said, Would you would you want to comment? Would you want to see it? If we put it on a videotape, and he goes, Oh, I don't know. He goes, let me think about it. So then I called him back right away. I had the nerve to call him back again. I said, Well, would you come to see the show. He said, you know, what would you and your partner be willing to come and perform it at my home in Connecticut? There you go. And I'm like, What? What? So this whole thing got put together, and we went up to the Gershwins home in Connecticut. We met Leopold and his fabulous wife, Elaine, and they had, they said, we're having, we're having 40 close friends here for dinner. They were cooking dinner themselves, and it was this magical house in Connecticut. They had 40 industry people there. It was crazy. I mean, there were all these famous people there, and we were, we did like, as he called it, a 30 minute musicale. We did highlights from the show in their living room by the great. End piano, and I believe the piano had belonged to George, because Leopold is classical pianist as well. So we did the show, and then we all had dinner, and this friendship started. So what evolved was they, they did, let us do the show, but then my relationship continued with them, and when the Gershwin Centennial started in 1996 it was Iris 100th birthday, two years before George's. In 98 I became part of the centennial presentation, so I got to tour with my Gershwin concert under their brand, and also record my Gershwin album with their brand on it. And it was the beginning of a beautiful friendship. And it was, it was a huge, you know, a huge mark in my career, and it opened a lot of doors for me. So wonderful, wonderful people.</p>
<p><strong>Michael Hingson</strong>  21:03</p>
<p>One of my favorite pieces of all times. Calling it a piece is probably not totally accurate. It's bigger than that, but one of my favorite things from classical music has always been Rhapsody in Blue. And I don't know why, but the very first time I heard it, I loved it, and I've enjoyed it ever since. I've heard the Boston Pops do it, you know, and and others do it. It's just one of those neat things I've just always loved.</p>
<p><strong>Spider Saloff</strong>  21:30</p>
<p>I'm getting chills just talking about it, because that was so groundbreaking at the time when Paul Whiteman had the contest right of who was going to be able to cross the borders of jazz and classical. And you know, who else was in that contest was Aaron Copland, oh my gosh, Eric Copeland, and he was always in competition with Gershwin, yeah, and Gershwin won and musically, that that changed the whole concept of jazz, I mean, to be accepted in a classical arena. It was really remarkable. What that what that piece did, like, amazing.</p>
<p><strong>Michael Hingson</strong>  22:18</p>
<p>I actually heard once the Paul Whiteman arrangement of Rhapsody in Blue was performed by a group I don't even recall where, but it was outside. It was a little different, but it still was just so neat to hear this.</p>
<p><strong>Spider Saloff</strong>  22:36</p>
<p>The first person to hear it, yep. I mean, Paul, my Paul Whiteman was incredible, though. I mean, what a what a groundbreaking person. He was artistically, right?</p>
<p><strong>Michael Hingson</strong>  22:48</p>
<p>Yeah, he, he did some amazing things,</p>
<p><strong>Spider Saloff</strong>  22:51</p>
<p>yeah, yeah, you know what I've got to mention. And I hope this doesn't make make our interview too dated. But last night, I saw the movie Blue Moon. That is about about Larry Hart. Oh, my God, I haven't seen that. I'm gonna have to. It just came out last week. Oh, okay, it's not gonna be very often. It's absolutely gorgeous, and Ethan Hawk plays Larry Hart. It it's it's beautiful and funny and heartbreaking, and it all the whole premise is Larry Hart has to go to opening night of Oklahoma, oh gosh, and how painful it is, and this whole cathartic thing he's going through. So the bulk of the entire it's more like, like a theater piece. The whole thing takes place at the bar at Sardi's when he's talking to the bartender and waiting for for Rogers and Hammerstein to show up. And it's, ah, Wowza, it's brilliant. It's brilliant. And talk about, I don't know how they ever got that produced, because it's definitely a movie that's not going to appeal to everybody, but boy, is it brilliant.</p>
<p><strong>Michael Hingson</strong>  24:14</p>
<p>Wow. Well, hopefully it will come out in some place where I can can watch it up here, and that'll be cool, yeah,</p>
<p><strong>Spider Saloff</strong>  24:22</p>
<p>and I think it's probably going to go to streaming pretty soon, I'm sure, yeah. So you'll have a lot of opportunities. But I really was happy to go to the theater and see it. But wow, and people in the audience were laughing at all the jokes they were getting, all the sly, Sly comments of Larry Hart, like, wow, witty, witty, witty, just brilliant, just brilliant.</p>
<p><strong>Michael Hingson</strong>  24:51</p>
<p>Well, your whole Gershwin relationship, obviously, is pretty significant. You even did some Gershwin concert. In Russia,</p>
<p><strong>Spider Saloff</strong>  25:02</p>
<p>yes, yes. That was why I went to Russia. They were having a Gershwin Centennial in St Petersburg in 1998 because that is the, that is the origins of the Gershwin family. They are from St Petersburg. And so I was hired with my pianist to go to St Petersburg. And do we? Did we were there for seven days, and I think we did like five concerts, and it was amazing to be there, because this was when Russia was getting good. This was, like the good part, and still was scary. It was scary. We stayed in this really creepy hotel that was like a government hotel, and the rooms were bugged. And then when the hallways there were padded walls, like where they could pull these panels out, and there was all kinds of wiring in there, bugging and strange stuff. The concert hall was absolutely magical. It was an old concert hall, and people went crazy, and when I sang the song vodka, which is an oddity, by Gershwin, by way, herbert stothard, Otto Harbach, Oscar Hammerstein and George Gershwin wrote this crazy song called vodka. And when I did the song, people stood on their chairs and screamed, the Russians just loved, loved, loved the concert, the audiences couldn't have been better, and the people that ran the organization couldn't have been weirder. It was, it was very strange. And when we went to leave, the guy that booked us and me and my pianist, they they took our passports, and we had to go to a little room where they said that we our visas were expired and and we had to pay money to get out of there, and they were mad at the guy that was our manager, because he sassed them. And anyway, we had to wait. We were afraid we're going to miss the plane. And then finally, they came out with, like a little, a little tape from an adding machine, and they, they said, you have to pay $58.23 American. So they charged us this $58 and we paid it and ran to get on the plane and and I'm like, I was never so scared in my life. I didn't know what they were going to do, but it was an experience, and it was thrilling and beautiful. But don't think I'm going back to Russia, not in the near term. Yeah. Oh, and then that's when all these people said, my name is sell off. You are my cousin. I come home with you like there were so many people with my name, because in this country, there aren't that many. Aren't that many sell offs. My family is pretty small, and occasionally I'll meet us a sell off. But they're usually, they're usually rabbis, or it's like there aren't that many of us out there, but it was, it was an amazing experience. Loved it.</p>
<p><strong>Michael Hingson</strong>  28:28</p>
<p>Now, did you when you were over there, sing any of the songs or anything in Russian, or did that matter?</p>
<p><strong>Spider Saloff</strong>  28:34</p>
<p>Oh no, oh no, let's didn't do that, huh? I'm not. No, I, you know, I'm good at doing accents, and sometimes I will learn to say, like I would learn a little bit of French to get by, but then they would start asking me questions, and I didn't know what they were saying, and then they thought I was just being a jerk, you know, I'm pretending I don't understand them or something. But it was, No, I don't speak. I can barely handle English, but I didn't know whether you might have</p>
<p><strong>Michael Hingson</strong>  29:05</p>
<p>tried to learn one of the songs just for fun.</p>
<p><strong>Spider Saloff</strong>  29:08</p>
<p>There wasn't time. This went together so fast. I think we only had, like, two weeks notice. They had rushed the visas and, you know, we had, we had passports in order, but it was a lot of legal red tape.</p>
<p><strong>Michael Hingson</strong>  29:25</p>
<p>But that's why it cost $58.33 to get out. I don't know, very crazy one of those things. Oh, yeah. Well, well, at least it was affordable.</p>
<p><strong>Spider Saloff</strong>  29:41</p>
<p>Well, it will, and it was exciting. I mean, everything was paid for. But, oh, this was another weird thing they paid. They paid us in cash, American dollars, and I needed to hide, I had to hide it in my boot. I put it in. Hide the soul of my boot when I'm okay, wow, yeah, it was, it was creepy all the way down the line. It was very strange. Oh, well, yeah, things happen.</p>
<p>30:11</p>
<p>Things happen. Yeah, I was,</p>
<p><strong>Spider Saloff</strong>  30:12</p>
<p>I'm very, very, very fortunate that I got, got to do it, yeah?</p>
<p><strong>Michael Hingson</strong>  30:19</p>
<p>So obviously a wonderful memory. And yeah, oh yeah, one of those things that you'll you'll always treasure. You bet. Well, so when did you move to Chicago?</p>
<p><strong>Spider Saloff</strong>  30:32</p>
<p>Oh, well, when? When I started to get get my feet wet in New York, in the nightclub scene and the jazz scene, I got some really fabulous reviews, including the New York Times. And there was a guy from Chicago who I met through the great Julie Wilson, and his name was Bill Allen, and he was partners with Bobby Short, and he opened this really crazy club in Chicago, very famous, called the Gold Star sardine bar. And both Liza Minnelli had played there the Basie band. He squeezed the Basie band in there, but it was this tiny little place right in downtown Chicago, and it was really wild. And a lot of people had played there. Tony Bennett had played there, and Liza and I kind of was courting the room. I kept talking to him. He had he had found my press kit. Think he had been sent three different press kits, and we don't know which one he opened, and he called me, and we kept this ongoing conversation about coming out to do performance there, and then finally, he decided to bring me out for New Year's Eve, and my husband and I flew out, and it was just we were we had a couple of friends here in Chicago that we visited, but we didn't know anybody here. I'd never been to Chicago, you know, but it was magical. And then he said, Well, I'm going to have you back. I'm going to have you back. And then I didn't hear from him. And finally, the following September, he asked if I could come and play for a month, and I had almost no warning, because he was very impulsive and really crazy. So he asked me to come out for a month, and I did. They put me up in a hotel, and I played with the musicians. Were magical. People were so great. And so I played for a month, and then he said, you know, what would you think about about moving here? And my husband and I were both excited about it. Then we didn't hear anything from him. And then right after So, the first week of February the following year, he calls me up and said, Could you move here? And I'm like, I guess so. Why he goes, Well, I'll book you here for a year, and we'll arrange to get an apartment. And can you start like next week? Oh, gosh, ah, so I did it. I came out, and then my husband came out. We took a sublet on an apartment right downtown in Chicago, sight unseen. We moved here with our cat, and the rest was history. I ended up having the best nobody has a gig for a year, yeah, and and hired partially by the only person that had a gig forever, who was Bobby Short. So because I had met Bobby Short in New York, and he kind of gave bill the okay, you know, he liked me. And then I, I met Tony Bennett there, and Liza interrupted my show one night and crawled on to the over the balcony, onto the stage. And it was magical. There were lines around the block and and I got, I was courted by the press in Chicago like you wouldn't believe. I mean, it was magical. So when my run was up there, I started working at other clubs, and also I started touring at concert tours of my shows, like the Gershwin show, and started to tour. So it just became another life for me. But I'm, I'm in Chicago forever. As far as I'm concerned. I adore it here. I just love it.</p>
<p><strong>Michael Hingson</strong>  34:45</p>
<p>So when did you move there?</p>
<p><strong>Spider Saloff</strong>  34:47</p>
<p>The beginning of 92</p>
<p><strong>Michael Hingson</strong>  34:49</p>
<p>Okay, all right, so when Liza, when Liza invaded the stage? Did you guys sing together?</p>
<p><strong>Spider Saloff</strong>  34:55</p>
<p>No, this is what happened. I had met Liza. Yeah, well, I was still living in New York, and I was friends with Billy Stritch, who was liza's musical director. So he was a friend of mine, and he introduced me to Liza, and because she was he was conducting a bit that big show she did at Radio City Music Hall that was a tribute to Vincent Minnelli. Right? She did this spectacular show at Radio City, and Billy was musical directing, and that's when they really became partners. And he introduced me to Liza, and she was just a doll, one of the nicest, coolest people in show business. So I met her, and she was really kind to me, very friendly, very sweet. And so they were playing at the Chicago theater. Liza was doing her one woman show, and it was closing this particular Saturday that I was at the Gold Star, and I had sent Billy a note to to, you know, come by when they're we're done. So I'm doing the second set. And then crazy Bill Allen at the break. He goes, he goes, Okay, people are going to come in here. Joe Pesci is going to come in and and he's going to come up and meet you. And I'm like, Joe Pesci. Joe Pesci was doing a movie here, and his double, his gangster double, used to come in and see me at the gold star. So anyway, the break comes, I'm on stage, and all of a sudden the door opens, and they come in, and it's, it was Billy and Liza and Joe Pesci. And Joe Pesci comes up on stage with Billy and my band kind of crawls off the stage, because by now, there are, there's about, I don't know, 200 people packed in a 70 person room, and their people are coming out of the woodwork. They're like, sitting on top of the bar, and I can't even get off the stage. And Joe Pesci. Pesci leans down, he's like, hey, hey, honey, my my double. He thinks you're great. He goes, Yeah, we're gonna do some songs now. And I'm like, okay, so I sat there, and Billy came up and played. The bass player was there with them. Joe Pesci got up and sang. He was adorable. And then Liza is sitting right by this. They called it the opera box. There was a big, like private table that was right next to the stage. She crawls over the bar onto the stage, and people are just screaming. It was absolutely nuts. And she did like three songs, and she was losing her voice. She had just done a killer thing at the Chicago theater, and she was really, like, raspy. Did it anyway? And she ended with New York, New York, and people were like, screaming. It was just bonkers. It was bonkers. And so that's what the Gold Star was like. It was just a crazy place, and you didn't know who was going to come in the door, who was going to interrupt your show? You just, you just didn't know.</p>
<p><strong>Michael Hingson</strong>  38:24</p>
<p>Yeah. And they even had the Count Basie orchestra there, and that was, how'd they fit him? How'd they</p>
<p><strong>Spider Saloff</strong>  38:30</p>
<p>fit him in? Couldn't fit them. It was like a publicity stunt, yeah, and the band was all stuffed in there, and there were a few people that could get in the room, but people were standing in the hallway to hear Pacey pants. This is way before my time. Yeah, it was like in the early 80s, when they opened and they were way crazier then, then when, when I came,</p>
<p><strong>Michael Hingson</strong>  38:53</p>
<p>you settled them down. Did</p>
<p><strong>Spider Saloff</strong>  38:55</p>
<p>you No? No, but they, they, they, well, I was there for a year, and then the following year, I went back a few times on Saturdays, and then Bill told Jeremy Conn and I that we were going to be the regular actor because they were always on the verge of closing. They wouldn't have any liquor, and somebody would be coming in the back door with liquor because they didn't pay their liquor bill. And it was, he was in a lawsuit. And anyway, they told us that he goes, Yeah, yeah. Call me on Tuesday and we're gonna we're getting all the details straight. Now. You guys are going to be regular. Here Tuesday came and there were chains on the door. Oh, gosh. And that was the end of it. It ended, and it was a magical time, but there were a lot of problems, a lot of legal problems going on.</p>
<p><strong>Michael Hingson</strong>  39:50</p>
<p>I met Liza Minnelli once. That was the second or third time I was interviewed by Larry King, and she was now. She was going to perform on the show as well, but it was after September 11, and so I got, I got to meet her, and that was about it, but I did get to meet her, which was fun. Exciting. It was fun. How exciting. And every time we walked out after the interviews, there were lots of photographers outside. Everyone was taking pictures, and we had to put up with all that, but I guess it provided a lot of visibility, but it was kind of fun to be able to do that.</p>
<p><strong>Spider Saloff</strong>  40:34</p>
<p>How cool. I never met Larry King. I knew a lot of people were on his show. But well, how exciting that you did it twice?</p>
<p><strong>Michael Hingson</strong>  40:43</p>
<p>Well, actually we there were five interviews with Larry. The first one was right after September 11. It was on the 14th. And then there was another one. There was either one or two more. I think there was one more in November of 2001 and then on the anniversary, in 2002 was the third. But there there were five altogether, and during one of them, and I think it was the one on the anniversary or in 2002 but I have to go back and see if I can research it. But anyway, Hillary, Hillary Clinton and Chuck Schumer were, were there? Lisa Beamer, Todd Beamer, his wife Todd's the guy who said, let's roll on flight 93 when they took over the plane again and got it in a crash in Shanksville. Wow, and and Queen. Nor was there. So who I'm sorry, Queen nor from? Who is the queen of Jordan? Oh, wow. And she and she and Roselle had a thing for a while. Roselle was my guide dog at the time, so they visited. It was kind of fun. Oh, wow. But, yeah, it was, it was interesting. But as I say, then we, we did meet Liza briefly, and that was kind of fun. She said she's</p>
<p><strong>Spider Saloff</strong>  42:09</p>
<p>a doll, yeah, doll. Oh, yeah. What a great person, yeah.</p>
<p><strong>Michael Hingson</strong>  42:13</p>
<p>Well, so I was looking at all the things that you sent me, and I noticed Tony Bennett. I got to meet Tony Bennett once we were on Regis and Kelly live in November of 2001 and I was sitting there, and I heard that Tony Bennett was going to be on the show. And suddenly he comes over and he says, Hey, I'm Tony Bennett. Good to meet you. I've heard about you. So we chatted for a while, and he and Roselle had a thing too, and he and Roselle had a thing too.</p>
<p><strong>Spider Saloff</strong>  42:45</p>
<p>So that was good. Oh, that Roselle. Oh, but yeah, I met him at the Gold Star, and he because he had played there several times, you know, as a future act. And he was doing, he was in. He was in town to do something. Maybe it was at the Chicago theater as well, but he came in, hanging out in his in his white dinner jacket, absolutely charming. And he sat down and talked to me between sets. It's like talking to your uncle, like he's like, Yeah, what do you think of this weather here in Chicago, and it was like just the friendliest, most laid back, cool guy and and I've seen him perform several times. I adored him.</p>
<p><strong>Michael Hingson</strong>  43:32</p>
<p>I regret I never got to see him live other than hearing him do, other than hearing him on regents and Kelly, he did a New York state of mind.</p>
<p><strong>Spider Saloff</strong>  43:41</p>
<p>Oh, cool. Very cool,</p>
<p><strong>Michael Hingson</strong>  43:43</p>
<p>wow, very soft spoken guy. But when he can sing, he can he could Bell it, Bell it out,</p>
<p><strong>Spider Saloff</strong>  43:49</p>
<p>and he and he sang the same forever, like, that's my my idols are. I want to sound the same forever, and I have the two, the two, the two most remarkable preserved voices were Ella Fitzgerald and Mel Tormey, both of them, they had chops forever like that. They they were just very, very careful and smart about the way they use their voices.</p>
<p><strong>Michael Hingson</strong>  44:18</p>
<p>Yeah. Johnny Mathis lasted a long time. I don't know what he sounds like.</p>
<p><strong>Spider Saloff</strong>  44:24</p>
<p>He just sounded the same forever. Yeah, killer, woo hoo, wow. And I never got to see him live, but I know people that did, and I mean, not that long ago, and they were blown away. Like, just Yeah, killer, yep,</p>
<p><strong>Michael Hingson</strong>  44:43</p>
<p>amazing, another amazing guy. Well, so have you ever had any any real kind of challenges and sort of negative things that have happened to you in your life? You've obviously been very successful. And all that. But, you know, unstoppability oftentimes happens when you have a challenge.</p>
<p><strong>Spider Saloff</strong>  45:05</p>
<p>Oh yes, well, you know, small things, challenges. I mean, like the worst, though, was when I was very young, a young actress, I got swept away by a guy that was a director. He was 10 years older than me, and I ended up in a really terrible abusive relationship for years, and didn't know how to get out, and I did. I ended up doing a six part. I have a YouTube channel, and this was two years ago. I did a six part series called learning to love you, and it was the very subject of what happens in abusive relationships and why people stay and why they are convinced that they can't live without the person. They're convinced that they're powerless. They are told they have to depend on this person, and they're very afraid. And I I was so lucky to break away from there and get out. And when I got out. I mean, I this guy completely left me with no money, no home, no job, and I was so ashamed to tell my family. I didn't tell them till months after it had happened, and I went, you know, trying to get trying to get more work as an actress. I worked as a bartender in a comedy club, and I did that's what I had a lot of comedian friends because of that era, and my friends, and eventually my family, really helped me to get out of it. But I had to get I had to be independent through the whole thing, I my first place I ever I was homeless for six months, and I would go around on busses going between wherever and Atlantic City because the casinos were there. So I could get a free ride to Atlantic City and then get a free bus back to New York. I could get a bus back to Philadelphia. I could go around on these busses and just stay at people's houses a couple of nights a week, and not having a place to live, it was horrible. So when I finally moved somewhere, I moved in with an actor friend of mine who had just got out of his abusive relationship, and I slept on the floor of an attic for like, the first six months that I was living on my own, and I was so grateful to have that floor and and I just kept saying every night before I went To bed, it it gets better from here. It's going up, it's going up, and it did. It did. It was it's remarkable. It's remarkable.</p>
<p><strong>Michael Hingson</strong>  48:09</p>
<p>What? What did you learn from that relationship?</p>
<p><strong>Spider Saloff</strong>  48:14</p>
<p>Beware of predators. I really never, never lose sight that you're the person in charge. Yeah, you are the person in charge of your life, and you're the only one that's allowed to do that. And you don't, you don't bend to anybody that's asking you to do anything too far. You just, you have to be very skeptical about, you know, who's getting close to you? And I was married long after that, I was married to my husband, and he passed away, oh, 16 years ago, and but there's been, there's been a lot of strange loss and and trauma. But I I am blessed with resilience, and I have to say, the thing that keeps me steady music, music and beauty and art can carry me through anything, and I'm surrounded by that and the best, best, best friends in the world. Oh, man, and my family and my friends are amazing, and I'm very, very fortunate, very fortunate.</p>
<p><strong>Michael Hingson</strong>  49:32</p>
<p>How long were you married? Before he passed away,</p>
<p><strong>Spider Saloff</strong>  49:35</p>
<p>we would have been married 17 years. Oh, my wife,</p>
<p><strong>Michael Hingson</strong>  49:41</p>
<p>my wife. My wife and I were married 40 years. She passed away in November of 2022 lot. Well. Thank you. I appreciate that. And I I always say when I when I tell that to anybody that she's watching from somewhere, and if I misbehave, I'm going to hear about it, so I don't even. Chase the girls. I also point out that they're not chasing me, so it's okay, but, but, but, you know, so many wonderful memories after 40 years, and people say, Well, are you going to move on? And I say, No, I'll never move on. I'll move forward, but I won't move on. I don't want to forget, but I'll move forward.</p>
<p><strong>Spider Saloff</strong>  50:20</p>
<p>That's an interesting twist of words there. Yeah, no. I mean, I have moved my life has become, actually, way, way better since my husband passed. I was dealing with a lot, and he was, he was dealing with severe mental illness, and it was very it was very hard near the end, my life is beautiful now. And I, I'm just, I feel like everything is new all the time. And I, I don't really have any close relationships, in romantic relationships. I tried a couple since he passed, but I don't, I don't think I'm good at it. I do better on my own. I'm much better on my own.</p>
<p><strong>Michael Hingson</strong>  51:18</p>
<p>Yeah, yeah. I know what I know what you mean. And as I said, it'll be three years in two weeks for me and I, when we got married, we had both lived alone. And when she was when she passed, it wasn't totally all of a sudden. So I I had some time to prepare. But it it has worked out pretty well. And so now I have a dog and a cat who keep me honest. The cat especially, oh, we have a cat. Her name is stitch, and she likes to be petted while she eats, and she'll yell at me until I come and pet her while she's eating and what. And when I travel somewhere to speak and I come home, I hear about it for quite a while. How could I ever do that? But she's not left alone. You know, I've got somebody who comes in. She has to give me what for? Well, she does. That's her obligation. Just ask her, absolutely, yeah. And how come you took that dog with you and not me? It's a guide dog.</p>
<p><strong>Spider Saloff</strong>  52:20</p>
<p>So this is not fair, yeah.</p>
<p><strong>Michael Hingson</strong>  52:24</p>
<p>Well, the other side of it is, I don't want her to ever get the idea that she can go out of the house. She She developed, on her own, a fear of going outside we she went out into our garage once when we first moved in here, and I kept calling her, she wouldn't come in, so I turned the lights off and I closed the door, and 10 seconds later, she's at the door wanting in, and so she doesn't try to go out. So I really feel blessed that she</p>
<p><strong>Spider Saloff</strong>  52:49</p>
<p>Yeah, that's good, yeah, yeah, yeah. I had a cat that never wanted to go near the door either, because he had been an alley cat. Everything outside that door was the alley going back there. Yeah, he also was a, he was a big fat house cat. Like, just wanted to lay around and luxuriate and eat and, you know he was, he was really a sweetie. I don't have pets anymore because I'm I leave too often?</p>
<p><strong>Michael Hingson</strong>  53:21</p>
<p>Yeah, you travel a lot. Well, a lot we at least I have people to help take care of stitch when I'm not here. So it does work out. Yeah, so do you so with all the things that you've been doing and singing and so on, do you teach voice to people?</p>
<p><strong>Spider Saloff</strong>  53:40</p>
<p>I do. I've taught at a school I didn't start teaching till I moved to Chicago, and this guy named David bloom, he's kind of a Chicago icon. He's had a jazz school in Chicago for years, and he asked me to teach at the school about a year after I moved to Chicago, and I said, I don't know how to teach. He said, Yes, you do. You just teach what you know. And I started teaching. And then I did courses there for a long time. I met a lot of people, and I've had wonderful students, and I still work there on occasion when we have a course. But I teach privately now, and I am. I just love it so much. I mean, I learned so much from my students all the time. You know, they're, they're just amazing, and they're all different, all different voices, all different age groups, all different reasons why they want to sing. But it's, it's one of the joys of my life. Students, they're fantastic. And I adore teaching voice. And I really a coach, you know, I teach performance and coaching, and it's not so much technique. I do some technique, but mostly it's working with. What, what the singer has to offer.</p>
<p><strong>Michael Hingson</strong>  55:03</p>
<p>I like the way you put it though that you learn so much from students. I think the day we stop learning, the day we become useless, we we always need to learn, learning, and life is all about learning, every</p>
<p><strong>Spider Saloff</strong>  55:15</p>
<p>day, learning, you bet it's exciting. It keeps you ticking.</p>
<p><strong>Michael Hingson</strong>  55:21</p>
<p>It does. It's so much fun. And it's, you know, like the internet, I regard it as an as a wonderful treasure trove. There's always neat stuff to learn. So I don't worry about the so called dark web and all that. You know, I didn't know that I would</p>
<p><strong>Spider Saloff</strong>  55:35</p>
<p>learn as much as I did about, you know, the internet and and the things covid really well. I always, always had a website. I had a guy that became my webmaster, that heard me radio and like there were all. I always was connected with it. But to the extent that I learned how to produce videos that all happened during covid, I really thought I was never going to be performing again live. I you didn't know, you know, that talk, you know, it was just so such a weird world. All of a sudden it was but learning to adapt. That was what we all learned from covid, was adapting and being open to new experiences. You know, that was a major, major factor of the whole thing.</p>
<p><strong>Michael Hingson</strong>  56:23</p>
<p>And living alone, you have to cook your own food.</p>
<p><strong>Spider Saloff</strong>  56:25</p>
<p>And like I've always, cooked my own food. Oh, my God, do I love to cook. Yeah, every day for myself. I love cooking and throwing parties. I must be</p>
<p><strong>Michael Hingson</strong>  56:35</p>
<p>a little bit lazy. I enjoy cooking. But when Karen was here. We shared the responsibility, and it's it's a lot to cook for one person, so I don't do as much of it as I used to, but I don't suffer. I will</p>
<p><strong>Spider Saloff</strong>  56:50</p>
<p>point that out you guys suffer, no, but I probably I cook for myself. Every day I cook. Almost everything I eat, I don't cook for myself is when somebody magically takes me to dinner or I go to somebody's house. I've got a lot of friends, so I get to eat at other people's houses and go out to restaurants, but I do and look forward to cooking for myself. I just can't wait to see what am I gonna have today, like I get excited about it. You know, it's a joy for me.</p>
<p><strong>Michael Hingson</strong>  57:23</p>
<p>I cook more easy meals, but I also do my own cooking. I mean, I don't go out very often, and that's fine. Yeah, I enjoy being home. I enjoy being home with a puppy and a kitty and listening to the radio and all that sort of stuff. So I hear you fabulous, fabulous. So you did some work on on radio series.</p>
<p><strong>Spider Saloff</strong>  57:45</p>
<p>Oh, yes, one of the, actually, the very first pianist that I worked with at the Gold Star sardine bar is a guy named Brad Williams. And we've been friends for years, and then at one point, this, this this guy that was a big fan of mine, Bill Sheldon. He was an old way, older fellow. The three of us created a radio series that's called Words and Music, that's about the American Songbook, and we were on the air for two and a half years. We were on we were part of NPR, and we were syndicated internationally, all through our classical station here in Chicago, W FMT, and it was the most challenging but wonderful time to crank those shows out. We never worked so hard as we did for that show, but those are still out there, you know. And we the copies of that show are available on CD. People can purchase them, and you can learn about that on my website too.</p>
<p><strong>Michael Hingson</strong>  58:49</p>
<p>I have been collecting old radio shows since 19 Well, let's see, probably 1968 and I've collected a bunch, and I'm also part of the radio enthusiast of Puget Sound, so we recreate programs every year. So I wasn't able, I wasn't able to be at the one that they did up in Washington State in September, because I was speaking somewhere. But there's going to be another one around. Well at Christmas, it's actually going to be the fifth, fourth, fifth and sixth. I think it is. Of December, we're going to recreate something like 12 or 13 different shows, and that's a lot of fun.</p>
<p><strong>Spider Saloff</strong>  59:34</p>
<p>Wowza, what are the shows like? What is it comprised of performance or recordings or what?</p>
<p><strong>Michael Hingson</strong>  59:42</p>
<p>No, no, we're actually going to perform live up in Washington, and people are invited to come and be in the audience, and they'll also be broadcast on yesterday <a href="http://usa.com" rel="nofollow">usa.com</a> and yesterday <a href="http://usa.net" rel="nofollow">usa.net</a> whichever you go to yesterday, USA is a, is a network. It's, it's got a red net. Work in a blue network, just like NBC used to have, and they play old radio shows and a lot of interviews with people. So there's still some old radio actors who will be there as part of it, Carolyn Grimes, who played Zuzu and it's a wonderful life will be there, and Beverly Washburn, who was on the Jack Benny show, and and there'll be other people, and it's kind of neat. And Larry Albert, who will be doing some of the voices, and who's was Harry Niles for years, and still is, I guess, on NPR and and so on. But it's really fun.</p>
<p><strong>Spider Saloff</strong>  1:00:39</p>
<p>That's excellent. What a blast. Yeah, it is, wow. Well, have a happy holidays with that.</p>
<p><strong>Michael Hingson</strong>  1:00:46</p>
<p>And yeah, well, I want to thank you for being here. How do people reach out to you, if they'd like to, to reach out, or if you</p>
<p><strong>Spider Saloff</strong>  1:00:54</p>
<p>want them to my website, spider jazz, calm, and you can find everything and too much information about me, and then, and if you want to get in touch with me directly, write to my email address. Spider jazz@gmail.com makes it easy. And maybe you can take private lessons, because I teach on Zoom. Ah, there you go. Me how. Yeah, cool.</p>
<p><strong>Michael Hingson</strong>  1:01:20</p>
<p>Well, thank you for being here, and I want to thank you all for listening today and watching whichever you do or both. Love to hear your thoughts about our conversation. Feel free to email me. Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, wherever you're monitoring us today, please give us a five star rating, and please give us a review. We love your reviews. We appreciate your input. If you can think of anyone who you think ought to be a guest, and if you listening out there want to be a guest, please reach out to me. We're always looking for more people to come on the podcast. We met spider through someone else who has been on the the podcast as well. And spider, if you know anyone who want who you think ought to be a guest, yep, love to hear from you. I got some ideas, cool. Well, I want to once again. Thank you for being here. This has been absolutely fun.</p>
<p><strong>Spider Saloff</strong>  1:02:16</p>
<p>Thank you, Michael, what a blast. I'll be talking to you soon.</p>
<p><strong>Michael Hingson</strong>  1:02:24</p>
<p>Thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others, I have a free gift for you. Head over to Michael <a href="http://hinkson.com" rel="nofollow">hinkson.com</a> and download my free ebook, blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast, leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening. Keep learning, keep questioning and keep choosing to live with an unstoppable mindset you.</p>]]></description>
<itunes:title>What It Takes to Live an Unstoppable Life in the Arts with Spider Saloff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/983a08d8-cebe-44a1-a226-69d61d9bbed7.mp3?source=rss&amp;ext=asset.mp3" length="91691975" type="audio/mpeg" />
<itunes:episode>431</itunes:episode>
</item>
<item><title>Episode 430 – Unstoppable Discipline and the Power of Long-Distance Swimming with Lynn Griesemer</title>
<guid isPermaLink="false">https://pinecast.com/guid/126c8233-f53d-4fe7-ba22-3d2f0b5da94d</guid>
<pubDate>Fri, 10 Apr 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:07:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cf454985-5cbb-4c03-8e97-3e8c0f2bc94e/UM430-Lynn_Griesemer-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What does it take to swim 28.5 miles around Manhattan and still call it fun?</p>
<p>I sit down with Lynn Griesemer, an open water swimmer who proves that determination, passion, and mindset can take you further than you think. Lynn shares how she went from casual lap swimming to completing one of the world’s most iconic endurance swims, all while building a life centered on family, curiosity, and growth. You will hear how she trained, faced fear in open water, and developed the kind of unstoppable mindset that pushes past doubt and excuses. This conversation is about more than swimming. It is about finding what drives you, trusting yourself, and taking action even when it feels uncomfortable. I believe you will find this both inspiring and practical as you think about what you want to pursue in your own life.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Discover what it really takes to swim 28 miles around Manhattan and why mindset matters most</p>
<p>01:32 – Learn how early life and family shaped a foundation of curiosity and determination</p>
<p>20:00 – See how a global shutdown unexpectedly led to a breakthrough in open water swimming</p>
<p>32:18 – Understand what it takes to qualify for and complete one of the toughest endurance swims</p>
<p>36:27 – Hear what 10 hours in open water teaches about mental strength and preparation</p>
<p>47:44 – Learn how determination is built through passion, action, and refusing to quit</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Lynn Griesemer began her swimming journey at the age of five when her father introduced her to the joy of swimming. Although she wasn’t a competitive swimmer, she developed a passion for swimming over the years. She became a long-distance swimmer in 2020 and has swum around more than 69 different islands in Tampa Bay, Florida and beyond.</p>
<p>She was the first person to swim around St. Pete Beach, FL in 2022. At the age of 62, Lynn and her swim partner Ken Morgan were the Oldest Male-Female Tandem Team to complete the 20 Bridges swim around Manhattan, which is 28.5 miles. Four days after the completion of her New York City swim on 8/9/25, Lynn decided to write a book because she felt transformed by the experience. In fact, most of the books she’s written over the years have come from a place of conviction.  Her current swimming goal is to complete an open water 10K swim, (6.2 miles) in all 50 states. She has completed 15 different states, with 10 more planned for 2026.</p>
<p>In addition to swimming, Lynn’s other passions include advocating for long-term happy marriage and husband and wife homebirth. Lynn is a mother of six grown children and grandmother of five. Although she was career-oriented in her twenties, she believes her greatest joy is that she had a large family. She’s been a family mom for three decades and homeschooled her six children from 1994-2016. She enjoyed learning from her children and watching them blossom over the years.</p>
<p>Before children, Lynn was an Army Officer and later, a Human Resources Manager. She received her B.A. in Psychology from Boston University and M.S. in Human Resources Management and Development from Chapman University.</p>
<p>After four hospital births between 1988 and 1993, Lynn and her husband Bob decided to give birth at home alone for the birth of their two youngest in 1996 and 2002. Not much was written on unassisted homebirth, and she was inspired to publish “Unassisted Homebirth: An Act of Love” in 1998. She is considered a pioneer in the field of unassisted birth (or freebirth), which is giving birth without a doctor or midwife.</p>
<p>Another strong interest: public speaking. As a former shy child, Lynn believes effective speaking is necessary for everyone, especially those in leadership and influential positions. She’s written several books on public speaking, with emphasis on children ages 10-18. A bucket list item of hers is to find an expert marketing and business partner to help promote and implement her public speaking programs.</p>
<p>Lynn has two more book ideas swimming around in her head – one about island swimming and another about the fifty state10Ks. Her mentor is advising her to write a book on unassisted homebirth, and she’s trying to make time to follow through. Lynn has written 13 books on various topics and is determined to write a handful more in her lifetime.</p>
<p><strong>Ways to connect with</strong> <strong>Lynn:</strong></p>
<p><a href="http://LynnGriesemer.com" rel="nofollow">LynnGriesemer.com</a></p>
<p><a href="http://UnassistedHomebirth.com" rel="nofollow">UnassistedHomebirth.com</a></p>
<p>LinkedIn: Lynn M. Griesemer</p>
<p>Instagram: lynngriesemer</p>
<p>YouTube Channel: Lynn Griesemer</p>
<p>Facebook: Lynn Griesemer</p>
<p>Book, <a href="https://www.amazon.com/Swimming-Around-Manhattan-Passion-Happen/dp/1962424103/ref=sr_1_1?crid=328XAQ877AE09\&amp;dib=eyJ2IjoiMSJ9.JMTrWfJ3Z66GuqE76QAmZaQ1jiHTf-E9Gm_tHoBwP0TzAU45iQaVXiEFWe6pgjEe.C7mHlxz_nZyFP6rbDsTDwuKkATnaB5zo0ifh8-3PDoA\&amp;dib_tag=se\&amp;keywords=swimming+around+manhattan\&amp;qid=1774805884\&amp;sprefix=swimming+around+manhattan%2Caps%2C148\&amp;sr=8-1" rel="nofollow">https://www.amazon.com/Swimming-Around-Manhattan-Passion-Happen/dp/1962424103/ref=sr_1_1?crid=328XAQ877AE09\&amp;amp;dib=eyJ2IjoiMSJ9.JMTrWfJ3Z66GuqE76QAmZaQ1jiHTf-E9Gm_tHoBwP0TzAU45iQaVXiEFWe6pgjEe.C7mHlxz_nZyFP6rbDsTDwuKkATnaB5zo0ifh8-3PDoA\&amp;amp;dib_tag=se\&amp;amp;keywords=swimming+around+manhattan\&amp;amp;qid=1774805884\&amp;amp;sprefix=swimming+around+manhattan%2Caps%2C148\&amp;amp;sr=8-1</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>]]></description>
<itunes:title>Unstoppable Discipline and the Power of Long-Distance Swimming with Lynn Griesemer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/126c8233-f53d-4fe7-ba22-3d2f0b5da94d.mp3?source=rss&amp;ext=asset.mp3" length="96905078" type="audio/mpeg" />
<itunes:episode>430</itunes:episode>
</item>
<item><title>Episode 429 – From Heart Failure to Unstoppable Innovation with Mark Durante</title>
<guid isPermaLink="false">https://pinecast.com/guid/6183b70c-3d3e-4256-b57f-0770af48bcfd</guid>
<pubDate>Tue, 07 Apr 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:07:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/77d99b97-b8ab-4690-b54e-a7e9f4745084/UM429-Mark_Durante-Cover_Art.jpg" />
<description><![CDATA[<p>A heart transplant at 44 could have ended Mark Durante’s story, but it became the start of something far bigger. I had the chance to sit down with Mark, who went from facing end-of-life decisions to building a company focused on regenerative medicine and helping others heal in new ways. His journey through heart failure, recovery, and innovation shows what can happen when you stay curious and take action even in the hardest moments.</p>
<p>You will hear how Mark rebuilt his life after transplant, why he believes the body can heal itself with the right support, and how regenerative medicine is changing the future of healthcare. We also explore entrepreneurship, discipline, and why being your own advocate matters more than ever. I believe you will find this conversation both inspiring and practical as you think about your own health, mindset, and what it means to truly live unstoppable.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 Discover how a life-threatening diagnosis sparked a whole new path</p>
<p>13:19 Learn why waiting too long can hold you back from real growth</p>
<p>27:47 Hear how a routine check uncovered something far more serious</p>
<p>30:00 Experience what it’s like to face a life-or-death decision</p>
<p>40:59 Find out what finally helped him reclaim his life and function</p>
<p>1:03:48 Understand why taking action is the difference maker in success</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Mark Durante is the founder and CEO of Rize Up Medical, a company dedicated to empowering medical practitioners to incorporate cutting-edge regenerative therapies into their practices, enhancing patient care and transforming lives. Mark helps practitioners identify and integrate innovative biologic products into their practices, focusing on delivering exceptional patient outcomes while maximizing profitability.</p>
<p>Mark's journey began when he experienced a debilitating health crisis, culminating in a life-saving heart transplant. While grateful for a second chance, he found himself battling relentless pain caused by severe neuropathy. The turning point came when he discovered the transformative power of regenerative medicine, experiencing firsthand its ability to alleviate pain and restore functionality.</p>
<p>Through his journey, Mark developed a unique approach to help medical practitioners integrate these cutting-edge therapies into their practices through the RIZE Method, a framework that focuses on recognizing potential, innovating solutions, zeroing in on implementation, and educating for sustainable success.</p>
<p><strong>Ways to connect with</strong> <strong>Mark:</strong></p>
<p><a href="https://www.rizeupmedical.com/" rel="nofollow">https://www.rizeupmedical.com/</a><a href="https://www.instagram.com/rizeupmedical/" rel="nofollow">https://www.instagram.com/rizeupmedical/</a></p>
<p><a href="https://www.linkedin.com/in/mark-durante/" rel="nofollow">https://www.linkedin.com/in/mark-durante/</a></p>
<p><a href="mailto:mark@rizeupmedical.com" rel="nofollow">mark@rizeupmedical.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>]]></description>
<itunes:title>From Heart Failure to Unstoppable Innovation with Mark Durante</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6183b70c-3d3e-4256-b57f-0770af48bcfd.mp3?source=rss&amp;ext=asset.mp3" length="96662934" type="audio/mpeg" />
<itunes:episode>429</itunes:episode>
</item>
<item><title>Episode 428 – Unstoppable Journey from Abuse to Author and Advocate with Stephanie Maley</title>
<guid isPermaLink="false">https://pinecast.com/guid/ef4a4c5b-d665-4c2e-b45e-b9a7d1184958</guid>
<pubDate>Fri, 03 Apr 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:08:28</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ebcf27be-85c4-4636-845c-f0673e39d1dd/UM428-Stephanie_Maley-Cover_Art.jpg" />
<description><![CDATA[<p>What happens when you finally stop carrying the weight of your past?</p>
<p>In this conversation, I sit down with Stephanie Maley, a pediatric nurse turned author, who shares her journey through childhood trauma, healing, and writing her memoir. You will hear how she moved through abuse, anger, and burnout, and how the writing process became a path to freedom. Stephanie opens up about motherhood, resilience, and finding purpose through storytelling and advocacy. I believe you will find this episode powerful if you are working through your own challenges or searching for a way forward.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 Learn how Stephanie’s early life shaped her resilience and mindset03:44 Discover why she chose pediatric nursing and what drew her to children06:15 Hear how a traumatic first nursing experience nearly made her quit20:50 Learn what led her to finally write and share her story25:10 Understand how writing became a powerful tool for healing52:38 Discover how COVID gave her the space to step into creativity and purpose Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>A native of Chattanooga, <strong>Stephanie L. Maley</strong> grew up surrounded by mountains, rivers, and lakes. She developed a love of nature and water there. After obtaining her BSN from the University of Tennessee at Chattanooga, she was a pediatric nurse. She met her husband, Mike, who was a pediatric resident, at T.C. Thompson Children’s Hospital. They met, dated, and married within five months. After he finished his residency, they moved to a rural town in Northeast Georgia and bought a small lake house.</p>
<p>They raised their two sons there and Stephanie home educated them. During that time, she helped to start a YMCA in the area and volunteered for almost fifteen years. After attending photography school at North Georgia Technical College, she became a professional photographer and started her photography business in 2010 (<a href="http://www.lov2shoot.com" rel="nofollow">www.lov2shoot.com</a>). Stephanie was also an adjunct professor of photography.</p>
<p>Since Stephanie was a young woman, she wanted to write a book. In 2018, the #metoo movement spoke to her. Stephanie had been sexually abused and groomed by two men in her elementary and teenage years. When Covid-19 hit, time allowed her to write her memoir, <em>No Longer That Girl: Retracing the Scars of the Past and Present.</em> It was published November 4, 2025, by She Writes Press. Simon and Schuster are the distributor. Her book can be found at Simon &amp; Schuster, <a href="http://Bookshop.org" rel="nofollow">Bookshop.org</a>, Barnes and Noble, and anywhere books are sold online. You can also order directly on her website (<a href="http://stephmaley.com" rel="nofollow">stephmaley.com</a>).</p>
<p>Stephanie and Mike live in their dream home on Lake Hartwell. In the summer, she can be found swimming, driving her boat, paddleboarding, and kayaking. She loves to take walks year-round and has seen foxes, a bobcat, and lots of deer. </p>
<p><strong>Ways to connect with</strong> <strong>Stephanie:</strong></p>
<p>Website                       <a href="http://www.stephmaley.com" rel="nofollow">www.stephmaley.com</a></p>
<p>Instagram                    @lov2write</p>
<p>FB                               <a href="https://www.facebook.com/profile.php?id=61565579387255" rel="nofollow">https://www.facebook.com/profile.php?id=61565579387255</a></p>
<p>LinkedIn                     <a href="https://www.linkedin.com/in/stephswritings/" rel="nofollow">https://www.linkedin.com/in/stephswritings/</a></p>
<p>Threads                       <a href="https://www.threads.com/@stephlmaley" rel="nofollow">https://www.threads.com/@stephlmaley</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Well, Greetings, everyone. We're glad you're with us again. You are listening to, if you didn't notice on your screen or whatever unstoppable mindset. We're glad you're with us. Another podcast episode today, and today, we're getting the opportunity to converse with Stephanie Maley, who lives in Georgia. She's had kind of an interesting career in a variety of different ways, but among other things, and one of the things that attracted me to invite her to come on the podcast is She's a relatively new author. Book was published just a few months ago, and we will, we will talk about that, I am sure, along with all the other things that that she's doing, and she has introduced us to a couple of other people who we hope will be on the podcast fairly soon. One is her goddaughter, who is in the Paralympics, and is going to be in the Paralympics here in the California area in a couple of years, because I don't think that all the water in the California area will evaporate by then, so she's a swimmer, among other things. Yeah, I know. Isn't that fun anyway. Stephanie, welcome to unstoppable mindset. We're really glad you're here.</p>
<p><strong>Stephanie Maley</strong>  02:11</p>
<p>Oh gosh, thank you for having me. I I've read your books, and you know since we first talked, and I'm just really excited to be here. You're well,</p>
<p><strong>Michael Hingson</strong>  02:25</p>
<p>we're excited to have you. Well, thank you. Well, let's start, as I love to do, tell us kind of about the early Stephanie, growing up, and all that around Chattanooga in your case, so you never had dreams of going back to Chattanooga, huh? You're fine in Georgia.</p>
<p><strong>Stephanie Maley</strong>  02:43</p>
<p>Yeah, we really are. We okay? So, so I'll start at the beginning. So, yeah, was born in Chattanooga, Tennessee, and my birth father abandoned us right away. I was three months old, and my brother was two, and my daughter, my dad had just finished his residency, and so unfortunately, he had an affair, and he took her from radiology, and then they went on up to Sioux Falls, South Dakota. And so my mom had two children. My brother was two years older, and was a two year old, and I was three months old, and then eventually my mom remarried, and I guess the significant time of childhood my my stepfather raised us until I was about 15, and then they got divorced, and I played sports. I had a lot of anger and and I had sexual abuse in second grade, and then I had two men who groomed me and my teenage years. So I had a lot of anger, and I applied that to sports. I played fast pitch softball, and I was a catcher for probably 13 years, and then I played volleyball and basketball at school, so yeah, and then I went into I wanted to be a doctor, not probably full heartedly, and I didn't get into The college that I wanted to in Suwannee, Tennessee, and so I went into nursing school at University of Tennessee at Chattanooga and became a pediatric nurse in the hospital.</p>
<p><strong>Michael Hingson</strong>  04:32</p>
<p>Now, why Pediatric Nursing?</p>
<p><strong>Stephanie Maley</strong>  04:34</p>
<p>Specifically, I really love children. Always I just, I just love kids, and as a matter of fact, I almost didn't even continue because as a graduate nurse, I ended up being a camp nurse up in Suwannee, about an hour away from Chattanooga, and I had it. Everything go wrong. I mean, I thought it was going to get to study from my boards play with kids, it looked good on the resume. And unfortunately, like I said, everything went wrong, even to a death of a 12 year old. And I was responsible for, you know, everybody's health and but I had to hospital a child the first week I had everything from a torn cornea to dog bites to burns it, you know, two. I had to get two off of the campus for surgery. One had a grand mal seizure for the first time, and another one had an attendance that was about to rupture, and I got them off. So it was a very weird experience. And after the child who died was on a hike, and there was a waterfall, and he was at the back of the group, and ended up climbing up, barefooted, up this like embankment, and then he slipped and fell 60 feet. And I had three there were three counselors there, and one was a paramedic, and another one was a an EMT. And then I had sent them with kits, first aid kits, because this is back before cell phones or anything like that, and it was just horrible. And he had his brain was like an egg that had been broken. Part, just terrible. And I thought, good grief. I thought this was going to be easy. Would study, you know, and then go into nursing. And so I kind of started off a very rough way into my practice.</p>
<p><strong>Michael Hingson</strong>  06:50</p>
<p>Talk about baptism by fire, huh? Yeah, definitely. So what made you decide to stick with it? Because you obviously did, because you became a nurse, a pediatric nurse. I did.</p>
<p><strong>Stephanie Maley</strong>  07:04</p>
<p>I well. One of one of my instructors had really schooled me on, let's, let's get you published when you do this camp nursing. So research anything you can, and I want you to get published. So she was very aware of where I was, and after the accident, she recognized that was my camp, and so she called me at camp, and I was just a blubbering mess. I mean, we had Grief counselors were flown in, the bishops, I'm an Episcopalian. Bishops came to be there and this whole thing. And she calls and she says, Listen, I heard that was your camp, and that that child who died, and I want you to get on the horse, and I've got you a job. And this infant is really special. She's having her second liver transplant, and she's 12 months old, and she's in Pittsburgh, but she's going to be taken care of in Chattanooga. And so we want you, instead of keeping her intensive care unit, we're going to single nurse her in a room, you know, until she's able to go home, because she has an eight year old's liver in her 12 month old body, which means it's not covered. You know, her skin hasn't covered. It's gonna be a lot of wound care. She has a trach and, you know, blah, blah, blah. And, I mean, I was just crying the whole conversation, like, No way, I can't do that. I can't do that, you know, so I did, and I think I had those people who really supported me to do that, and the parents were fantastic, and I ended up working for about five and a half years there, and then my husband and I met and married and then moved because he had an agreement with his medical school at Mercer to work in a rural area for four or five years, and to where we live reminds me of Chattanooga. It has mountains, rivers, lakes, you know, but it's very small. So I did stick with it, but then I did burn out. I ended up being with a lot of children who had cystic fibrosis, and they wanted me with them when they died and so. So it was a candle that burned out pretty quickly, within about six years, I I just knew I was done.</p>
<p><strong>Michael Hingson</strong>  09:44</p>
<p>So what did you do after that?</p>
<p><strong>Stephanie Maley</strong>  09:47</p>
<p>Well, it turns out I got pregnant. All right, that's a start. Yes, I was actually working as a pediatric nurse. It was my husband's a pediatrician and. And we have a hospital where we live. But I didn't want to be known as Mrs. Dr maylie. And so I wanted to, I started working about 45 miles away, and it was a great experience, I have to say that. But I when I got pregnant, getting up at 430 just getting down there by six or 630 I was exhausted, so So then I became a full time mom. So, yeah, go ahead.</p>
<p><strong>Michael Hingson</strong>  10:34</p>
<p>What did you learn from all your nursing and so on with all the trauma and other things that were going on in the world for you, what did you learn that helped you to be a parent?</p>
<p><strong>Stephanie Maley</strong>  10:47</p>
<p>I think an understanding of, well, definitely an understanding of children, of healthy and non healthy children. And I think patience, there was a lot of, you know, a lot of that our older son, my first child, I knew there was some things a little different with him, and I think it, my nursing kind of prepared me in a way that I might not have been. I might have kind of like, what? What does this mean he won't participate, or he won't cooperate, you know? And when he was about three, and I think my nursing experience just gave me the patience and the fortitude to end up actually home educating him, and then even our second son.</p>
<p><strong>Michael Hingson</strong>  11:40</p>
<p>So they they did all their their educating at home.</p>
<p><strong>Stephanie Maley</strong>  11:45</p>
<p>Yes, they did. I because again, I saw something different about my older son, and I thought if he goes into the school system, they're not going to enjoy him. Enjoy it. And I didn't have words for it, but it just made sense. And we had about 100 families here who were home educating at the time. So we did science, Olympiad, spelling bees, geography bees, chess clubs, pe you know, all of that. And then I kept some other boys for a friend of mine when she worked once a week. So I had five boys every Thursday. So socialization wasn't an issue.</p>
<p><strong>Michael Hingson</strong>  12:22</p>
<p>So your son was different, but how so? Or what was the real difference? Or was there one?</p>
<p><strong>Stephanie Maley</strong>  12:31</p>
<p>Well, he just he again, was very if he was interested in the subject, he was great. But if he wasn't, it's like pulling your teeth out, and he just wouldn't, like, we had a playgroup at our church for three year olds, and that's where I first saw a difference, because again, he was just three, just the age of when you start kind of playing with other kids, and he would not do what we were trying to have the kids do like there was he was not going to do it like we had them gather nature like little things outside and put on a table, man that put paper over it and do a rubbing, and he was in the window sill with a car, and there was no way he was going To get over there, so he didn't participate or cooperate very well. Those were the two main things, but he had some other, you know, just some quirkiness, and, and, and it just made me think this was the right decision.</p>
<p><strong>Michael Hingson</strong>  13:37</p>
<p>Was there any kind of a medical diagnosis for any of that with him, or just he was the way he was.</p>
<p><strong>Stephanie Maley</strong>  13:44</p>
<p>He definitely was the way he was, and he we, we treated him like he had, add inattentive, not hyper, but just inattentive, you know. And my husband has that as well. So that's really what we kind of thought was going on with him well.</p>
<p><strong>Michael Hingson</strong>  14:09</p>
<p>And you know, everyone's different anyway. And the fact is that you learned through nursing and so on, how to be patient with that, which is probably a good thing, because you may very well not have had that perception if you hadn't gone through, yeah, the nursing and the other things that you went through, yeah, yeah, which is, which is pretty important to to be able to do. How about your your other son, your younger son?</p>
<p><strong>Stephanie Maley</strong>  14:37</p>
<p>Well, he was the other, other way around. He was a sponge. And one day, when I was well, we were having breakfast, and I had been teaching my older son at five how to read. Well, the three year old started reading and decoding the cereal box, and I'm like, what? And so I had him. In my lap, and I had some very basic books, and he he read them all. He was double learning everything, like what his brother was like. He my younger son has always loved Japan, and interestingly enough, he is engaged to a Japanese woman who lives in Osaka, and he lives in Hawaii for the past now, almost six years. So the younger son was the one speaking Japanese around the headless what?</p>
<p><strong>Michael Hingson</strong>  15:32</p>
<p>What took him to Hawaii.</p>
<p><strong>Stephanie Maley</strong>  15:36</p>
<p>He, you know, he really doesn't like cold weather, okay? He during covid, he decided that he wanted to go to Hawaii, see if he could make it work there, and if not, he would have a neat vacation, and then maybe he would go to California. He just really the temperature and the weather, and he's always been like that, just kind of sensitive to those kinds of things, and he made it work. I mean, it's expensive, and he had worked hard to be able to stay there, and it's just been amazing. He serves, he hikes, he has so many good friends, and he will not come back to see us. So we have to go to him, you know, but it's worth it.</p>
<p><strong>Michael Hingson</strong>  16:26</p>
<p>So what kind of work does he do?</p>
<p><strong>Stephanie Maley</strong>  16:29</p>
<p>He is a salesman. Now, he was, he started out in security, but he he is a salesman for a Polynesian fiber optic company that is, you know, for people's Wi Fi and that type of thing. So he believes in it, and he is really good as salesman's and he's become a manager. And I know you were a salesman, as I was reading your books, I was like, Yeah, John, Shawn, you know, my older son has that as well. You know, just those that trait. And you know, what is that person interested in? What are they missing? And how can I help? Help? Yeah, yeah. With this product,</p>
<p><strong>Michael Hingson</strong>  17:14</p>
<p>it's interesting though, that your younger son has a fiance who doesn't live anywhere near him. She lives in Osaka. That's quite a distance. It is. This is</p>
<p><strong>Stephanie Maley</strong>  17:24</p>
<p>the older son. And yeah, he's Oh, the older son. Yeah, they're working on their k1 visa. The plan is she's going to move to Hawaii, and when her parents get older, they'll move to Japan. Okay, so I've been learning Japanese in our Of course, oldest son has been in Japanese Japan many times, but he's trying to learn the language. She speaks English just, you know, slow, yeah,</p>
<p><strong>Michael Hingson</strong>  17:55</p>
<p>well, it's okay, yeah. And you get to be bilingual if you work at it,</p>
<p><strong>Stephanie Maley</strong>  18:01</p>
<p>I'm trying. I've been trying to do port. I've been learning Portuguese for five or six years. So then try legal. Well, we'll see. Yeah, if you were to have a conversation with me, I'd be like, wait a minute, slow, you know?</p>
<p><strong>Michael Hingson</strong>  18:18</p>
<p>Yeah, I took Japanese for a year in graduate school, and enjoyed it. And one of the things that I did to practice being a ham radio operator. I had a really good communications receiver, and oftentimes tuned into radio Japan and worked to understand at least a little bit, and eventually, a fair amount of what they were saying because they were speaking in Japanese, which is what I wanted. I didn't want the English version of it, and right, it was fun. I don't remember a lot of Japanese today, and I've been to Japan twice, let's see, TWICE, TWICE. But I I've enjoyed it and and had a lot of fun doing it. So it worked out well, and thundered. Second time was thunder dog was published in Japanese, and I went over and spent two, almost three weeks with the Japanese publisher of thunder dog. So that was kind of fun.</p>
<p><strong>Stephanie Maley</strong>  19:21</p>
<p>I read that. I was like, Oh my gosh, that's amazing. We have not been to Japan. We will end up probably we need teleporting to be a thing, yeah? Well, let's just get that out catching</p>
<p><strong>Michael Hingson</strong>  19:35</p>
<p>rod and, well, he's not alive anymore. Get on, yeah, yeah. But get somebody to develop the transporter. That would be good.</p>
<p><strong>Stephanie Maley</strong>  19:41</p>
<p>That would be awesome, yeah.</p>
<p><strong>Michael Hingson</strong>  19:45</p>
<p>So, anyway, so, so where is your older son these days?</p>
<p><strong>Stephanie Maley</strong>  19:52</p>
<p>Well, well, he's, he's the one in Hawaii. He's in Hawaii, yeah, the younger son is in Atlanta, so he's not too far from us. Okay? See, we get to spend time with he and his friends, and, you know, that's really nice. So he works at Emory, yeah, at the computer science department, kind of like, he's like, in the role of an accountant for all the professors and post grad students.</p>
<p><strong>Michael Hingson</strong>  20:20</p>
<p>So your but your older son again, dating a woman from Osaka that's kind of long distance. It's good. We have computers that allow for better communications these days, I bet.</p>
<p><strong>Stephanie Maley</strong>  20:31</p>
<p>Oh, it does. And they talk, you know, we have WhatsApp, and they talk, I think, every day. And he goes there as often as he can afford it. And, you know, and she and her family were just there in December visiting him. So, yeah, it's pretty cool. Very proud of them.</p>
<p><strong>Michael Hingson</strong>  20:50</p>
<p>Good for them. That's, that's pretty cool. So how old is your older son?</p>
<p><strong>Stephanie Maley</strong>  20:57</p>
<p>He is 32 okay, yeah, and the younger one is 30, all right.</p>
<p><strong>Michael Hingson</strong>  21:03</p>
<p>Well, it's been a while, that's pretty cool. Well, I'm glad that that it's working out well for them. And so what do you do with your Well, I know some of what you do with yourself, so let me, let me go about it this way, you've written a book. What made you finally decide that it was time to write a book, write a memoir or whatever, right?</p>
<p><strong>Stephanie Maley</strong>  21:29</p>
<p>Well, that's a good question. It really things started opening up for me internally when the ME TOO movement came out carry other women who'd gone through similar things or works, it just made it that shame kind of that door kind of open, saying, Okay, you might not need to carry this anymore. And so what I ended up doing is writing more of a bio, autobiography, and just telling and just getting it down. My professional editor at the time, Laura Munson, said, Listen, if you do that, you're going to write two different books. If you write the autobiography, and then you you're going to write a memoir. You know you're going to be writing two books, why don't you just do the memoir? And I said, I just have to get this down. I really need to just I've never really gotten my husband knew, but I really never shared any of it with anybody. And so I wrote it down, and then covid came, and I had just written again, the autobiography, and then covid hit, and that really changed my life. I hated it, for all the people who got sick with it, and, you know, it was terrible, and I knew people who died, but for me, it, it put me in a place where that creativity could come out, and that's when I then I had the time, and so I started the memoir and the and the reason I even did that was because I really hadn't, like tried to talk or confront my predators. And I know there was probably other women who had to go through what I went through. And I thought, well, then I'll write this memoir. I'd rather just be in my little office here in Northeast Georgia and not have to do anything else but send it out. But if I really want to reach as many people as possible, I knew I had to do it right. Instead of memoir, it was about a seven to eight year process.</p>
<p><strong>Michael Hingson</strong>  23:46</p>
<p>Well, so what is the difference between a memoir and an autobiography?</p>
<p><strong>Stephanie Maley</strong>  23:53</p>
<p>Well, an autobiography, you are telling, you're you're just telling everything, and you're not like showing, creating, like the movie in your head. I love the way you know it, because that's what I want. I want it to be a movie you can smell, taste, feel, you know, the whole whole thing in when you're when you're showing, but if you're telling, it's like, it's, it's very boring, and there's, you're not going to be invested in that, you know what? I mean, you're not going to be like feeling you're like, you're there, like you're with that protagonist. You just kind of be sitting back and saying, Oh, I see what that person sees. But in the showing, you're going to be right in the thick of it, as if you were at a movie.</p>
<p><strong>Michael Hingson</strong>  24:45</p>
<p>So your book no longer that girl is more of a memoir.</p>
<p><strong>Stephanie Maley</strong>  24:50</p>
<p>It is. It is a memo, okay? Yeah, it is. I talk about the past in a couple of chapters, and then I have a great life. I have a beautiful life today, and so I bring in the present as well, and then just talk about what it took for me to get to where I am today, you know, and and what the process was for me doesn't mean it's going to work for anybody else, but this is what this is what worked for me, and this is how I got to be where I am, and this is what happened to me as well.</p>
<p><strong>Michael Hingson</strong>  25:26</p>
<p>So it sounds like you've definitely dealt with and and gotten rid of a lot of the anger and other things that you were facing, the demons that you were facing before.</p>
<p><strong>Stephanie Maley</strong>  25:37</p>
<p>Yes, definitely.</p>
<p><strong>Michael Hingson</strong>  25:41</p>
<p>So writing certainly had to be kind of cathartic and helping to make that happen, I would assume, yes, I mean, and</p>
<p><strong>Stephanie Maley</strong>  25:48</p>
<p>you've done that yourself, I didn't expect that, but you're exactly right. I and also had a line editor who lives in tokoa and came from a magazine background, and I knew him, you know, but we were more acquaintances. So whenever he would go through my manuscript and the chapters, each chapter, when it got to be those, those really hard parts, that's when I would not write as well, you know, because I wanted to get through it, and I would tell it and not show it. And those would be the sentences he would pick up on. I'm like, Oh my gosh, do we have to and he was, he was so good about that. But it also forced me to go through, you know, that little girl talked to that little girl, you know, who's inside of me and those things happen to and be able to say, I have you, and I really want to know how you really felt, because, you know, I felt like I was to make everybody happy, you know, not hurt anybody, that kind of stuff, and especially the men who were groomed that. One of them was an Episcopal seminarian, and everybody treated him like he's the best thing. And I'm like, well, then something must be wrong with me, because everybody thinks he's this person. But this is what I get, you know, when people aren't around. So, so anyway, I forget now what the question was. I'm like, Oh, I just went off track.</p>
<p><strong>Michael Hingson</strong>  27:30</p>
<p>No, you're, you're, you're doing fine. We were talking about getting rid of the anger and</p>
<p><strong>Stephanie Maley</strong>  27:35</p>
<p>Right, right, right. So, yes, having to talk about that and write about it and polish it over and over and over. It's like desensitizing, you know, I mean, and then when I went to record it, that was a whole nother level, which I didn't, I just didn't even think about either. That very first day, there's a 20 something year old in the other room, I'm reading my book out loud, and I'm like, Oh my gosh, you know he's gonna know my entire life. And I didn't even think about that. And so it turns out he was great. He created a safe space. Man, it went really well, but it was another layer of healing.</p>
<p><strong>Michael Hingson</strong>  28:22</p>
<p>What does Mike think of all this?</p>
<p><strong>Stephanie Maley</strong>  28:26</p>
<p>He is very supportive. Oh, I'm sure he is very, very supportive. I mean, he's always been my safe space, and he has just been a rock. And when I've had, you know, again, difficult times in the process of writing. He's always there and supporting me. It's hard. He he wanted to read my book, but he's not been able to to, even though he knows it. It's just he hasn't been able to read</p>
<p><strong>Michael Hingson</strong>  28:57</p>
<p>my book. Yeah, I know when, when Karen was alive, if we if she happened to go with me or whatever, to do a speech, she didn't want to listen to the speech. It just brought out memories and so on and things for her. So she went off and did other things, which was fine, because I, I wouldn't want her to to be in any way traumatized or hurt, and she and the other part about it is especially when I was writing, especially thunder dog with Susie Flory and so on. And just in general, she she heard a lot of it, so she knew the story, but it was just not something that she wanted to deal with directly, and that's fine, yeah.</p>
<p><strong>Stephanie Maley</strong>  29:44</p>
<p>I mean, that's that is painful. I mean, when you got that first call off to her, you know, until you were able to talk to her again, that was a lot of trauma for her. I mean, what for you, for sure, but it was a lot of trauma for her. Her well.</p>
<p><strong>Michael Hingson</strong>  30:00</p>
<p>And you know, she made the decision after we talked, and then she turned on the TV and found out what was really going on, because we didn't know, of course, and she made the decision she had to do some things to maybe get the house a little bit more in order, and she actually had to get up and eat and all that, because, as she decided, one or two things is going to happen, he's not going to come home, or he is, and either way, she had to be ready, because also if I weren't coming home, or even if I did, but other people showed up, she needed to be able to deal with that. But I am sure even with all that, there was a lot of trauma and a lot that she had to deal with, or chose to deal with, because it's just kind of the way it was, right.</p>
<p><strong>Stephanie Maley</strong>  30:53</p>
<p>I mean, she loves you and Roselle, and, of course, the people you worked with, but she was, you know, not sure if you were coming home and that, yeah, and then, or if you were getting injured or, you know, it's just, it's trauma and and, yeah. So I understand her not wanting to, you know, to go through, live through that moment, or moments, you know, by going to your speeches. And the same with Mike, I totally understand sure you don't need to read it. That's okay. I told my boys, you definitely don't need to read it.</p>
<p><strong>Michael Hingson</strong>  31:27</p>
<p>If you want to, you can,</p>
<p><strong>Stephanie Maley</strong>  31:29</p>
<p>but you can. You're Yeah, you're adults, but I don't have expectations that you read my book.</p>
<p><strong>Michael Hingson</strong>  31:34</p>
<p>Yeah. Well, and so the first real, major thing that happened media wise, after the World Trade Center was being interviewed on the 14th, that Friday night on Larry King Live. And then people started showing up the next day, and they kept saying, oh, there's Mike Kingston, star of stage and screen. That really upset Karen. And I understand why. I mean, you know, come on, that's, that's not what this is all about, right, right? And, you know, we got very visible. I've never really talked about it much, but there were a couple people who, on a couple of email lists called me a media whore and all that sort of stuff. And other people immediately jumped in and went, Wait a minute, people. But you know, my my belief is, if I can help get people to have a better understanding, if I can help people move on from September 11, if I can help people grow in any way, that's what I'm supposed to do. And it's worked for the last 24 years, and it's going to continue to continue to work, because it's kind of the way it is, exactly,</p>
<p><strong>Stephanie Maley</strong>  32:45</p>
<p>well, it's again that was, you know, wasn't just even your own personal experience. I mean, it is, but it was so it was nationwide.</p>
<p><strong>Michael Hingson</strong>  32:58</p>
<p>Well, it was, and we got lots of phone calls because people wanted to hear and in a way, be involved with the story. And so many people from the media called to come and do interviews because it was a story that they felt needed to be told. And we made the choice pretty early on. If it would help people move on from September 11, if it would help people learn more about blindness and guide dogs and the real truth about it and and so on, then it was worth doing, and that's what we did. It was a very conscious decision, but it wasn't about me or anything else, although, you know, a lot of people, I'm sure, didn't think of it that way, but it wasn't so,</p>
<p><strong>Stephanie Maley</strong>  33:45</p>
<p>but people could latch on to that, and it's such a great story. You know what I mean? I mean so many people you know didn't make it out seeing or not seeing, but, but you did, and you don't have your sight, you have your dog, Roselle, who doesn't panic and you're as a sometimes she does well with funders, but she was cool that day, yeah,</p>
<p><strong>Michael Hingson</strong>  34:09</p>
<p>well, and again. But the issue is that it's a team effort, and that's one of the strong messages that we try to convey everywhere we have the opportunity to do. So it's a team and it was a team effort, and it's always a team effort. And so we we work on it, and, you know, I will continue to do that, because I think it makes sense to do, and will, will live a better life because of it. I learned every time I do a speech, I feel I'm learning a fair amount, especially when it's rare now, but when people ask a question I've never thought of, yeah, that's always so much fun.</p>
<p><strong>Stephanie Maley</strong>  34:52</p>
<p>Yeah? I mean exactly, it changes it up and it makes you really go deeper.</p>
<p><strong>Michael Hingson</strong>  34:58</p>
<p>So have you done any speech? Working since the book was published.</p>
<p><strong>Stephanie Maley</strong>  35:02</p>
<p>Yeah, I we, I did a, I created a panel of Georgia authors who we all also had the same publisher. She writes press, and we did a bookstore in Chattanooga together, and we were all different genres. And so, which really, to me, makes it so much more interesting. And we were like, how did we Why did we take what we had and put it into a story or into a book? So it was like telling your story and then putting it in a book, and why? So we had historical fiction. We have drama from courtroom drama is another author, and it's a series, and I've told her I read her two books. I'm like, Please tell me you have the third book written. You're working on the fourth. And she is. She's a lawyer and a judge, and then the other one is nonfiction, but where she went and taught in Africa and at the girls school, trying to get the girls from the tribe to get educated and change that cycle. And then she went back and interviewed these women after they had become adults to see what they were doing, and they were like pediatricians they were doing in, you know, NGO stuff, just incredible things with their education. So they're all different and very interesting. So we've done that. We're trying to get into other bookstores around the Atlanta area, and we're going to be doing one in agworth, Georgia. But it is not easy. I mean, you have a huge platform, so I don't know if, but it's getting these rejections. And now that my book was published in November, it's kind of like, well, that's a little old now,</p>
<p><strong>Michael Hingson</strong>  37:01</p>
<p>which is ridiculous. It's not, but, yeah, it's</p>
<p><strong>Stephanie Maley</strong>  37:04</p>
<p>not, but it is in that field. And I guess there's so many people writing these days that so that's what I'm working on right now, is trying to get some more places we can be on a panel. Because again, I think it's much more interesting, you know, than just me talking about mine. And so we're working on, we're definitely working on that, but we have two and then we're, we've been turned down twice for in Decatur Georgia. And I'm like, oh, gosh, why is it so hard? But it is.</p>
<p><strong>Michael Hingson</strong>  37:39</p>
<p>Yeah, it's hard to understand sometimes, isn't it?</p>
<p><strong>Stephanie Maley</strong>  37:44</p>
<p>Yes, and I'm hoping to volunteer at a child advocacy place here in tocoa that is constantly busy and has It's all designed for children who've been abused or raped or whatever, and they have everything set up for recording and the kit and all that very done pediatric wise. And so I'm waiting to hear from the executive director on how I can help maybe give speeches and talk. You know, give talks, and my book would be, I think, a very good resource for the parents as well. So I'm hoping to do that in addition, that's I'm just waiting to hear back.</p>
<p><strong>Michael Hingson</strong>  38:29</p>
<p>Well, you wrote this book, but had you written, had you done any writing before? Or was this just a whole new thing? Or, what</p>
<p><strong>Stephanie Maley</strong>  38:40</p>
<p>a good question. I I wrote journals. I started that in high school. I went to a Catholic High School, and one of the priests taught a class like just an extra class you can take as a senior. And it was on called spiritual journal, and he talked to us about keeping a journal. So I started then, and I kept a journal, and I wrote, I don't know how many books, 40 something, so that's really what I had done with my writing, and I did well in English, but that this is really the first big thing. But when that child died at camp, we still had two more weeks to go, and it was so hard, and we were flown to his funeral in Memphis and all that, but I wrote a poem right then and there to express my feelings. So I think I had, I had that potential. I just really didn't work on it. And it was, you know, but it was, it's the comfort of getting stuff out, you know. I wish I had leaned on it, maybe even more, but I did, but I did in journals, but I did, like I said. It a poem. Is what came to me after that accident and where he died.</p>
<p><strong>Michael Hingson</strong>  40:04</p>
<p>Have you thought of maybe taking some of those journals, or taking things from those journals and maybe writing another book?</p>
<p><strong>Stephanie Maley</strong>  40:12</p>
<p>Well, I tell you what, Mike that I want to write another memoir. It's flesh tearing. Yeah, I and I have, I did get rid of a lot of those, which I wish I hadn't. I do have still some. I'm actually waiting for the muse. I would like to write another book and write it as a fiction, probably with a strong female protagonist. I don't know if you know, I've always wanted to be like, I think I would be a stunt I could be a snack car driver. And I thought, what if I wrote about a teenager who, again, it's more of a tomboy thing, but if she wanted to be a stunt car driver? And, you know, just, I don't know why a book. I really don't know, but I'm kind of waiting for that news. But there's, I have ideas. I just need to get a coerced, you know, coalesced.</p>
<p><strong>Michael Hingson</strong>  41:08</p>
<p>Well, if you write a book about a Stunt Car Driver, then maybe you should try it for a little while to get the experience. You know, that makes even a more interesting</p>
<p><strong>Stephanie Maley</strong>  41:18</p>
<p>story, doesn't it? It would instead of interviewing somebody, but yeah, well, I'm really, I'm really comfortable behind the wheel. The more that you know, as long as I can move going through Atlanta with the five lanes or so is nothing. And I enjoy it. It's relaxing. And I transfer lanes depending on speed, and I've had people I've had to dodge. I remember even as a teenager, I had to do a 180 to miss somebody, and I completely forgot about it in like, within minutes. It was no big deal. So anyway, I'm very comfortable behind the wheel, and I think I could do well, but I like your idea.</p>
<p><strong>Michael Hingson</strong>  42:02</p>
<p>I recall one time it was fairly soon after we moved to New Jersey, and we and I was working in New York, we drove into the city from our home, and we were just coming out of the tunnel, and I knew where we had to go, and I had told Karen, but I think she forgot, or maybe didn't understand. And you know, she said we're coming out of the tunnel, and I said, now you need to make a left turn here to get to where we need to go. And she had forgotten that, and suddenly the car went across three lanes of traffic to make the turn, and she was so proud of herself and the rest of her life. She talked about the fact that she went across those three lanes and not one single person honked at her. There you go, Karen. She said that just showed what kind of a good driver she was. It was so funny. Oh my</p>
<p><strong>Stephanie Maley</strong>  43:09</p>
<p>gosh, yeah, I like to go. I go about five miles above the speed limit in town and about nine on the highway and and I don't like back roads. I feel like I can't breathe, you know, I need to be in the open highway.</p>
<p><strong>Michael Hingson</strong>  43:24</p>
<p>Well, in this case, it was, it was like five in the afternoon, but coming out of the tunnel, the traffic was moving Okay, where we were. So she was very proud of herself. I was too i But yeah, she was a very observant person. We had some people with us in our car once, and they were they were saying, I'd never want to be in a taxi, because you could just see the taxis just driving real crazy. And Karen said something very interesting. She said to these people, look at those cabs. Do you see any dents or dings or marks on the cabs Exactly? And and they said no. And she said, There you go. They're they're very clever and careful drivers. They know what they're doing. Yes. And again, I, I think that's pretty clever, and that was pretty smart of her to have observed</p>
<p><strong>Stephanie Maley</strong>  44:20</p>
<p>that exactly, because they do know what they're doing. They're good drivers. They just do it in a faster pace than a lot of other drivers. And I literally can't ride with someone who's going to drive below the speed limit or, like, really, but I can't do it. I just, I rather, I'll just drive it myself. Just, you know,</p>
<p><strong>Michael Hingson</strong>  44:43</p>
<p>it could be a New York so you could be a New York, New York cab driver. That's almost like, that's almost like stunt driving.</p>
<p><strong>Stephanie Maley</strong>  44:49</p>
<p>It is, you know, that is a good point. They are like Stunt Car drivers. I actually drove through New York City with the family, and we had this hubcap. It kept coming off. I was taking a left, and there were police, like, across the street, and there goes that hubcap. And my husband like, I'm like, get it, honey. And he lowered the window and tried to reach down to get it, but it was he didn't, but the policeman did. And I'm like, gosh, wouldn't that have been cool if my husband could have swooped that?</p>
<p><strong>Michael Hingson</strong>  45:26</p>
<p>Gosh, yeah, it's, it's pretty funny. Well, you know, I think I tell people all the time out here, I don't see why I can't get a driver's license and drive around Victorville, because the way these people drive, I'm sure I would do just as well as they do, but exactly no one believes me. I I have driven a Tesla,</p>
<p><strong>Stephanie Maley</strong>  45:53</p>
<p>oh, what do you think of that?</p>
<p><strong>Michael Hingson</strong>  45:55</p>
<p>I thought was pretty interesting. You know, it was in co pilot mode, so I was able to do it, and the driver was, you know, the the owner of the car was there. But I, I'm waiting for the day that driving will be taken out of the hands of drivers, because there are too many people who just think they own the road and they don't, right.</p>
<p><strong>Stephanie Maley</strong>  46:13</p>
<p>I agree with that. I I don't know how I will do in that kind of a car that does it for me. Because for me again, I feel like I'm a pretty good driver. So that's insulting, because I know what I'm doing, but I do hear also what you're saying, and I think it would be so helpful for not just people who are blind, but people elderly, you know, who don't need to be behind the wheel, I think so</p>
<p><strong>Michael Hingson</strong>  46:42</p>
<p>many drivers, you know, in general, of all ages. Because the reality is, we don't pay attention to the details that we need to pay attention to anymore. And so once autonomous vehicles get to the point where they can truly do this safely, consistently all the time. I think it makes perfect sense to do we're not there yet, but the day will come when autonomous vehicles will be a lot more perfected, and it will happen. How soon remains to be seen, but it will happen, right?</p>
<p><strong>Stephanie Maley</strong>  47:17</p>
<p>Oh, I think it will too now I want a flying I agree, yeah, I because I love, like I'm a drone pilot, especially when they first came out. I mean, I've been doing it for a long time. I'm certified, but I just think I would just, I always just want to fly, yeah, it'd be a blast.</p>
<p><strong>Michael Hingson</strong>  47:40</p>
<p>Oh, I think it'll be cool. You know, there have been some flying cars, but it's not very common. And again, I think most people would not do it necessarily, extremely well, because they don't pay attention to the details that they need to pay attention to. But the autonomy will come and that will that will do it. It's like so many things, but it's like AI, right? Keep people complaining about AI, but it will get better. I don't believe that AI will ever replace humans. I don't think that it will be able to ever keep up with humans, but it's a tool, and it will do a lot of things, but it's not going to be the end of everything as we know it.</p>
<p><strong>Stephanie Maley</strong>  48:20</p>
<p>Yeah, and I remember reading, you know, in your books about that in your background. And for some reason, when I was probably 1920 I was terrified of computers and what they could me. And so, you know, I'd watched, I mean, I'd read George Orwell's 1984 1984 before 1984 and, you know, Mr. Roboto, the song that came out. And I was like, that is gonna be it. So it's so funny, it's in my book that it actually got me into counseling. I was on the governing body at our church at a very young age. I was 20. It's called a vestry in the Episcopal Church, and there was discussion about our church getting a computer. During the discussions, I would remove myself, because I just it was irrational. I had this irrational feeling. Well, they had voted that we would, and one Sunday after church, I told our priest I needed to talk to him, and so he met me in his office. Well, if you get a we get a computer and it's smashed. You'll know who did it. He's like, let's sit down for a minute. He said, I think that this has this. This really doesn't have to do with the computer. I think something else going on here. I think we need to talk about therapy and so. That started my therapy was that very thing I</p>
<p><strong>Michael Hingson</strong>  50:04</p>
<p>remember reading 1984 and actually a couple of years ago, I went to a hotel, and the room number I was assigned was 101 Do you know the significance of room 101, that was, that was where the brainwashing took place. That's where they, they took you to control you always, always loved it. And said, I'm in room 101, I can</p>
<p><strong>Stephanie Maley</strong>  50:34</p>
<p>scream when you embrace that more than you know, yeah, you know, in photography and in which I do as well, and then in writing, you know, AI is there. And as you know, I wasn't sure you were real when you were trying to contact me, because I and I'm sure you do too. You get all these, inundated by these, oh, your book is this. And I think you I could do this for you, and they're AMI generated, you know, it's, I mean, it's crazy how, you know, which is not, you know, obviously, there's always gonna be people using it for good stuff, and, you know, for Not so good stuff, that's</p>
<p><strong>Michael Hingson</strong>  51:21</p>
<p>always going to happen. It is and like AI, there are going to be some people who will misuse it, but I think in the long run, there are enough smart people that will will keep that pretty much under control. Some people are going to misuse it, but that's going to be their lot in life to deal with over time.</p>
<p><strong>Stephanie Maley</strong>  51:44</p>
<p>Yeah, that's true. And yeah, so I'm trying to, I mean, there are people in Chattanooga who are shocked that I have computers from that memory of that time. But yeah, I, I know people are saying, If I don't get into it, Claude or any of that stuff, that I'm going to get way behind, like some people who chose not to really do computers, you know, and now they're lost.</p>
<p><strong>Michael Hingson</strong>  52:17</p>
<p>Well, I think there's, there's merit in doing it. I think you will find that there are many good tools that that you can use it as a part of so it is something to do, but it's like everything. It's going to be what you make of it. I mean, people, people, long time ago, were pessimistic about penicillin, about microscopes, about even having your picture taken that would steal your soul. I mean, there are so many things, yeah, but the reality is, I think God doesn't really let us invent things that aren't, aren't good for us, but you know, if we, if we misuse them, we're going to have to be the ones that deal with that down the line at some point. That's true. That's true. Well, when you wrote the book, you wrote it during covid. Do you think you would have written it If covid hadn't come along? Were you just ready to write it? I'm gonna</p>
<p><strong>Stephanie Maley</strong>  53:15</p>
<p>hold it up too for a second. You know, that is a very good question. I I I would think that I would have, but it might have taken a bit longer, because I was on, you know, the running wheel like a rat. I was playing pickleball three times a week, active, doing things at church and just a bunch. I mean, I just kept on the wheel, and that covid just opened that door. But the fact that it, I had already written the autobiography, and it was on my mind and in my heart, I would have, but it might have been, it would have probably been later.</p>
<p><strong>Michael Hingson</strong>  53:58</p>
<p>But you also, with covid, you have the time</p>
<p><strong>Stephanie Maley</strong>  54:02</p>
<p>it gave me, the time it shut everything down. And I, I mean, I stayed at home for a year and a half. My husband was a, you know, again, a pediatrician. And actually, that's the first part of my book. Is I panicked. I once we heard from Italy and all the people who are dying, and they're like, it's coming to you, and we don't know about it. And my husband's a healthcare provider, and I was a nurse, I'm just like, what is going to happen? I'm I'm actually going to die, is what's going to happen. And I'm like, I need to write my funeral plans, and it just one day, all that, all that past vulnerability, vulnerability I hadn't dealt with, just came rushing at me, and so oddly, my therapist was the one who came up with what we needed to do to feel safe. I had called i. Um, the CDC, and was on hold for an hour trying to talk with a person and say, hey, my my husband's a health caregiver. What should we do to keep me because I have asthma, what you know, and I didn't get any help from them. But she said, yeah, have him change his clothes, put it in the dryer, take a shower, stay away from each other, where, you know, wear a mask, and once I felt safe is when I got down to writing.</p>
<p><strong>Michael Hingson</strong>  55:30</p>
<p>There you go. Yeah, you talked earlier about doing a lot of sports growing up. Do you think that was because of the anger and so on, or why did you do a lot of sports?</p>
<p><strong>Stephanie Maley</strong>  55:41</p>
<p>Well, I do. Well, that's, again, a very good question. My parents must have seen something in me, and they signed me up for softball when I was seven. So this was 1969 I know. So 1969 I'm playing the sport and and I loved it. I just fell in love with it and, and it did give me a socially acceptable way to express my anger. I'm a girl. I'm in the south girls, don't, you know, don't act like this, right? This is the way they're supposed to act. And softball initially was like, I said, I played at a very young age, made, made a way for me to get that stuff out. And, you know, I didn't understand it, and I would scare myself sometimes, but it was there, and I could just hit that ball harder or throw that runner out faster, and it just became and then I played squash for 10 years. And yeah, I'm just in pickleball. And so yeah,</p>
<p><strong>Michael Hingson</strong>  56:54</p>
<p>Pickleball is fairly new compared to a lot of these things, isn't it?</p>
<p><strong>Stephanie Maley</strong>  56:58</p>
<p>It is in a way, and again, in another way, it started in the 50s in Washington, though, yeah, what we didn't and Washington state is where it started with these, this family, and they came up with this thing to have fun. And I guess I started playing about eight years or so ago, and I used to compete in tournaments. But if I'd never heard of it, and it was in the county, one county over, and a friend said, Hey, I've heard of this game, I think you would really enjoy it. And I did, because I have, again, muscle memory, and I have really good coordination and but I've had to have three, not because of that, but I've had three foot surgeries, and so I've been out of it for two years right now, and I'm hoping to get back. I just had surgery a few months</p>
<p><strong>Michael Hingson</strong>  57:52</p>
<p>ago, again, who have you been kicking? That's what we wanted. No, that's it.</p>
<p><strong>Stephanie Maley</strong>  57:58</p>
<p>I have a session for you, if you don't mind. Nope. Okay, so you know you have had a lot of dogs, and have had to say goodbye to a lot of dogs that you just loved. Well, we just lost our I call her my outdoor dog because I was very allergic to her, and she stayed outside on Tuesday. How do you process that grief?</p>
<p><strong>Michael Hingson</strong>  58:26</p>
<p>Well, so what? What I tell people? Because I've been asked this before, and I've thought about it a lot. With every guide dog, you're creating a team, and you're both part of the same team. I am supposed to be the team leader. The dog wants me to be the team leader, and I have to accept that responsibility. But the the part about that, that you're dealing with is that there comes a time that maybe the dog isn't doing as well, the dog isn't seeing as well, or the dog is just not doing as well as it did. Doesn't mean it's ready to die, but there comes a time that you have to make a decision for the team. In the case of Guide Dogs, it means applying to get a new guide dog and starting to think about retiring the old guide dog. And I do things to prepare for retirement by maybe not using the dog as much and other things like that, but even with with pets, the fact of the matter is, it's, it's a mental thing as much as anything, and you do have to recognize that that time comes with pets, that that they are going to get older, and what what you need to do is to take steps to recognize that this time is coming. Usually you have a fair amount of time to prepare. A lot of people don't, and so suddenly the the animal has to be put down or whatever. And people don't take the time in advance to prepare mentally for it. And you know, that's one of the things that that they have to and should deal with. And so for me, it's a mental preparation. When my seventh guide dog, Africa started not seeing as well at night as she used to, and starting to walk a little slower, I knew that it was time to start the process. It was a year before Africa actually retired, but during that time, and knowing I had that time, we didn't take her to as many places and things like that and and other things, just to kind of recognize that what we had to do was to prepare for the fact that that something would happen. Now, the other part about it was that we already had Africa's mother, Fantasia, which you read about and live like a guide dog. And Fantasia was my wife service dog. Fantasia figured out how to do that, and we had Fantasia, and we were going to get a new guide dog. So we also decided that it would be a little bit difficult to have three dogs around the house, especially since two of them would be home with Karen in a wheelchair the whole time, and she had started to contract rheumatoid arthritis by then. So we we contacted Africa's parents. Her, her original the puppy raisers, yeah, because they had said, If we ever retired Africa and couldn't keep her, they wanted her, and they came one day, and they got her. Now, we visited with them after that several times, but still, the fact is that, you know we it was not hard, by comparison, to make that change and let Africa go to live with them. So you know it happens, but it's mental preparation, and the thing to do is, when you know something is going to happen, at some point, you start preparing for it.</p>
<p><strong>Stephanie Maley</strong>  1:02:06</p>
<p>Yeah, well, thank you for that. Yeah. Definitely had anticipatory grief, because she, she just got cancer, she's 15, you know, a couple of months ago. So we had on the prednisone and and and it was time, yeah, yeah, yeah. So you know it was the thing to do for sure, yeah, it's just yeah. It's just hard. And every time I was reading about your dogs, I'm like, Oh my gosh, that's so hard. And of course, you do know that dogs that you're typically using against guide dogs are they're going to live about 10 years their labs and stuff. Is that about fair?</p>
<p><strong>Michael Hingson</strong>  1:02:47</p>
<p>Well, they're going to work about eight years. They'll live more than 10 my longest living guide dog was Holland, who lived until he was 15 and a half and but mostly they'll live longer, but they'll have to retire at some point. And yes, yes, you know that's that's part of the issue. But again, it doesn't matter if it's a guide dog or not. Got regular pets ought to be more treated more like members of the family, like teammates, establish a relationship with them. Yes, it's very important to do that.</p>
<p><strong>Stephanie Maley</strong>  1:03:24</p>
<p>Yeah, well, even though I couldn't pet her, her name was Annie, I couldn't pet her. If I did, I had to go right inside and watch. He knew that we walked 95% of the time every day, like 95% every day for 15 years. And you know, we but if I tried to kiss her, she's like, No, don't you know you're allergic to me. Turn her face. Martin girl, really great relationship.</p>
<p><strong>Michael Hingson</strong>  1:03:54</p>
<p>Yeah. So what's your favorite movie?</p>
<p><strong>Stephanie Maley</strong>  1:03:58</p>
<p>Oh, gosh. So it used to be ordinary people. Do you remember that one at all? Southern London? Yeah, and I think I've wrecked because it was it would help me to cry, because there were years I couldn't cry. And it's that part where one brother lives and the other one doesn't, and when he comes to realize that his guilt is because he survived, that would undo me every time. Now I'm leaning more into comedy, and even though there's a lot of bad language, have you ever seen or listened to the movie spy with Melissa McCarthy. I haven't, oh my gosh,</p>
<p><strong>Michael Hingson</strong>  1:04:47</p>
<p>I'll find it holy. So she's so funny.</p>
<p><strong>Stephanie Maley</strong>  1:04:51</p>
<p>She is so funny. And I mean, it's a, it's a, the name is so generic, but if you look for it with Melissa McCarthy, yeah. It is so funny that it undoes me laughing. And I'm leaning more into that. It's good for you, not an intellectual maybe, but it's so much fun. You know, movies</p>
<p><strong>Michael Hingson</strong>  1:05:13</p>
<p>don't have to be intellectual,</p>
<p><strong>Stephanie Maley</strong>  1:05:14</p>
<p>yeah, no, they don't. It's entered. I like it for entertainment.</p>
<p><strong>Michael Hingson</strong>  1:05:19</p>
<p>Well, if people want to reach out and talk to you or commiserate or share or whatever. How do they do that?</p>
<p><strong>Stephanie Maley</strong>  1:05:26</p>
<p>Well, they could go to my website, Steph, <a href="http://maily.com" rel="nofollow">maily.com</a>,</p>
<p><strong>Michael Hingson</strong>  1:05:31</p>
<p>So, S, T, E,</p>
<p><strong>Stephanie Maley</strong>  1:05:33</p>
<p>P, H, M, a, l, e, y, E, <a href="http://y.com" rel="nofollow">y.com</a>, yeah, and they could. They could send me a message if they want to get on to my newsletter. They could do that. I'm on sub stack, excuse me as steps writings, and I'm actually on social media as steps writings, in on Instagram as well as Facebook, to hear from anybody. And again, what a delight to spend this time with you. I'm so glad that I finally really paid attention and said, Yes, I'm glad</p>
<p><strong>Michael Hingson</strong>  1:06:10</p>
<p>you did too. We're really happy that you were here. We're really grateful that all of you listened to this episode, and I hope that you picked up some really good nuggets of wisdom and life philosophy from it, and you'll reach out to Stephanie. You're welcome to reach out to me. I'm easy to find. It's speaker, S, P, E, A, k, e, r at Michael hingson, M, I C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com" rel="nofollow">n.com</a>, speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>, and I would also say that if you know anyone who ought to be a guest on our podcast, we'd love it if you'd introduce us. We're always looking for for people to come on. As I mentioned at the beginning, Steph has actually got us in touch with a couple people, and we're gonna we'll have them on, and we'll probably talk about Stephanie. What can I say? Oh no, oh yeah, but I want to thank you again. Stephanie, this has been absolutely wonderful. We are so glad that you spent some time with us today.</p>
<p><strong>Stephanie Maley</strong>  1:07:10</p>
<p>Absolutely thank you so much. I appreciate it.</p>
<p><strong>Michael Hingson</strong>  1:07:17</p>
<p>Thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others. I have a free gift for you. Head over to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and download my free ebook blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast, leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening. Keep learning, keep questioning and keep choosing to live with an unstoppable mindset. You yo</p>]]></description>
<itunes:title>Unstoppable Journey from Abuse to Author and Advocate with Stephanie Maley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ef4a4c5b-d665-4c2e-b45e-b9a7d1184958.mp3?source=rss&amp;ext=asset.mp3" length="98760028" type="audio/mpeg" />
<itunes:episode>428</itunes:episode>
</item>
<item><title>Episode 427 – How Writing Builds an Unstoppable Voice and Purpose with Randi-Lee Bowslaugh</title>
<guid isPermaLink="false">https://pinecast.com/guid/b46e1f0f-4ac0-4990-a918-4c45122dfc1f</guid>
<pubDate>Tue, 31 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:02:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cf16fa50-2abb-430f-9ce1-1c54305b09e6/UM427-Randi-Lee_Bowslaugh-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when you finally understand yourself after decades of feeling different?</p>
<p>I sit down with Randi-Lee Bowslaugh as she shares her journey through autism diagnosis, mental health struggles, and loss, and how she turned those experiences into writing, advocacy, and purpose. You will hear how she navigated depression, chronic pain, and family trauma while raising a daughter with autism, and why self-advocacy became her most powerful tool. I believe you will find this conversation both honest and encouraging as it shows how understanding your story can help you move forward with strength and clarity.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:35 – Discover how early signs of autism can be missed in childhood</p>
<p>00:06:54 – Understand how chronic pain and fibromyalgia impact daily life</p>
<p>00:08:23 – Learn what a late autism diagnosis reveals about identity</p>
<p>00:12:54 – Discover why autism appears to be increasing but isn’t</p>
<p>00:35:18 – Learn the real challenges of raising a child with autism</p>
<p>00:58:26 – Discover why self-advocacy is the most important skill to build</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Randi-Lee was born and raised in Ontario, Canada and from a young age she had a passion for helping others. She attended Niagara College and graduated at the top of her class from Community and Justice Services, after completing her placement at a recovery house for alcohol and drug addictions. Post-graduation she worked at a Native Friendship Centre for two and a half years while pursuing a university education in psychology. Randi-Lee continued working in social services for another four years as an employment counselor until she left to pursue her other passions.</p>
<p>Randi-Lee is an author and outspoken advocate for mental health sharing her true story with honesty. From the age of 14 she struggled with depressive thoughts. There were times in her life that she wasn’t sure how she would continue. Depression continues to be a battle in her life but she is glad that she continues to live. She has spoken at events that promote wellness and compassionately shares her experiences with her own mental health. In 2021 she started a YouTube channel, Write or Die Show, to spread awareness about various mental health issues and to end the stigma associated with mental health.</p>
<p>Growing up she never felt that she fit in, being the last to understand jokes and confused about many emotions that she saw on others. In 2021 she finally had answers to the questions about herself that had been nagging at her. She was diagnosed with moderate Autism.</p>
<p>Another of Randi-Lee’s passions is kickboxing, which she did for about 10 years. She was a Canadian National Champion in kickboxing in 2015, competed at the World’s Kickboxing tournament later that year and 2016 competed at the Pan-Am Games, where she received silver in her division. In 2020 she was chosen as one of the coaches for the Ontario Winter Games where she inspired and coached young athletes.</p>
<p>Randi is a mom to two; her youngest child has autism and she is a grandma to one. Randi encourages and supports her youngest child's entrepreneurial spirit as he follows his dream of being an artist. When she can, she incorporates his art into her stories.</p>
<p><strong>Ways to connect with</strong> <strong>Randi-Lee:</strong></p>
<p>Websites:</p>
<p><a href="http://www.rbwriting.ca" rel="nofollow">http://www.rbwriting.ca</a></p>
<p>My Books</p>
<p><a href="https://amzn.to/3LNbuCy" rel="nofollow">https://amzn.to/3LNbuCy</a></p>
<p>Write or Die:</p>
<p><a href="https://www.youtube.com/channel/UCSTmVQUW8K8r1sBDchLyTwA?sub_confirmation=1" rel="nofollow">https://www.youtube.com/channel/UCSTmVQUW8K8r1sBDchLyTwA?sub_confirmation=1</a></p>
<p>What I'm Reading</p>
<p><a href="https://open.spotify.com/show/4kMt8h95cfD3idamZ5LJZK?si=189fc2f901124993" rel="nofollow">https://open.spotify.com/show/4kMt8h95cfD3idamZ5LJZK?si=189fc2f901124993</a></p>
<p>Merch Store</p>
<p><a href="https://write-or-die-show.creator-spring.com" rel="nofollow">https://write-or-die-show.creator-spring.com</a></p>
<p>Facebook</p>
<p><a href="https://www.facebook.com/rbwriting" rel="nofollow">https://www.facebook.com/rbwriting</a></p>
<p>Instagram</p>
<p><a href="https://www.instagram.com/randileebowslaugh" rel="nofollow">https://www.instagram.com/randileebowslaugh</a></p>
<p>TikTok</p>
<p><a href="https://www.tiktok.com/@randileebowslaugh" rel="nofollow">https://www.tiktok.com/@randileebowslaugh</a></p>
<p>SubStack</p>
<p><a href="https://randileebowslaugh.substack.com/" rel="nofollow">https://randileebowslaugh.substack.com/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Hi everyone. I am Michael Hingson, the host of unstoppable mindset where inclusion, diversity and the unexpected meet today. Which one do we get mostly unexpected? Which is anything that doesn't directly have to do with inclusion or diversity, but you never know where we might go with it all. So we'll see anyway. Our guest today is Randy Lee Bowslaugh, who actually was on our podcast well now years ago, as a result of one of the pot of Palooza episodes. And we kind of re encountered each other, because we both Sarah publicist Mickey Mickelson, who I sent an announcement to, saying, Tell everybody you record, that you that you serve, that we're always looking for podcast guests. And guess who showed up? There's Randy Lee. So here we are. Yeah, I know, isn't it great? So here we are. And Randy Lee, welcome. Well, we'll call you Randy right to unstoppable mindset. We're glad you're here.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  01:58</p>
<p>Thanks. I am so glad to come back. And I find it funny that I also, you know, send Mickey the hey, my podcast is looking for guests, and who comes on my show. Will you</p>
<p><strong>Michael Hingson</strong>  02:11</p>
<p>turn about spare play? Randy is, among other things, an author, and we're going to talk about some of those books and so on. But let's start like I love to do tell us about kind of the early Randy growing up.</p>
<p>02:23</p>
<p>Well, the early Randy back in the day time</p>
<p><strong>Michael Hingson</strong>  02:27</p>
<p>ago, in a galaxy far, far away.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  02:30</p>
<p>Yes, this feels like it now. So I mean growing up, I guess I would say, I would say I was your typical kid, but looking back and knowing what I know now, I was definitely not a typical child. But yeah, I loved the same things both most kids do, playing in the mud and writing. Yep, loved writing at the young age, making movies, all that jazz. And then as I got older into my teen years, that's when, that's when I dealt with some depression that just keeps following me around. Yep. And then graduated high school, went to college, graduated from that couple times. How come? A couple times? Well, I took the first program I took. It was called pre community services. So by the time I had to actually apply to college, it was like two months before college would start. There wasn't a lot of options left open. So I kind of picked something that I'm like, Okay, it's still open. Looks kind of interesting. So I went with that, but it was just like a one year certificate program. And so from that, I was like, hey, I need to figure out a real program to take. So I looked around and I found one that had a lot of similar classes, because they didn't want to do a lot of repeat of stuff. So I took community and Justice Services, which was a lot of fun. Never thought that was going to be what I took, but I did from there. Learned psychology was amazing, so I took some university psychology and got into social service work for a few years before I was like, oh my goodness, the amount of governmental red tape. Here I am out,</p>
<p><strong>Michael Hingson</strong>  04:16</p>
<p>and we should explain Randy is from Canada. Yes, originally Toronto, right.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  04:22</p>
<p>No, Toronto's about, no, Toronto's about two hours north of me. What town I am in?</p>
<p><strong>Michael Hingson</strong>  04:31</p>
<p>Welland. Welland, okay, is that? But that where you're from originally?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  04:35</p>
<p>Well, I grew up in St Catherine's, which is still the same region as well, and so well and is part of how many we got 12 municipalities, something like that, called the Niagara region. And we encompassed Niagara</p>
<p><strong>Michael Hingson</strong>  04:49</p>
<p>Falls, got it. So anyway, you You went off and did this other program in college. Then what did you do?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  05:01</p>
<p>So from there, I was like, I'm going to be a probation officer. That's what I decided I was going to be. But at that time, you needed to have a bachelor's degree. So I started doing University and of course, by the time I was burnt out from social services, they had changed, and you didn't need a bachelor degree anymore, but I was over it, and I didn't want to do it anymore. Yeah, awesome, awesome. So I worked, I worked as an employment counselor at two different spots for a total of, I want to say, around six ish years, give or take, before, yeah, before I burnt out and went, Oh, my goodness, I am done with social services. Through like government agencies, I can do a lot more help. And just talking to people about my story or writing about it, I can be a lot more useful. Yeah. So, yeah, I stopped. I quit there at that time, I also had cancer. So that's fun, no fun, right? It was, it was not a good time at all. But you can ask me more about that after one train of thought at a time, or else I'll get totally distracted. So from there, I was actually a personal trainer. Had my own little business for a while there doing personal training and kickboxing, because I was competing, competing in kickboxing.</p>
<p>06:28</p>
<p>Tell me about I'm I don't know much about kickboxing. Tell me about that.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  06:33</p>
<p>Yeah, so I started doing that. Oh, many moons ago. Now it feels like and what is it exactly? It is kicking and punching people. Well, okay, yep, all right, now we know the kind of person you are. Okay, exactly. There's different styles. So, like, there's depending what style of it you do is going to depend on the rules, but basically, you're kicking and punching people in the front of their body, from the knees up to the head. Got it basically, for the most part. There. There's a few variations of rules depending if you're doing like k1 or low kick or whatever. So yeah, that was that was awesome. I competed nationally a couple times. I went to worlds. I went to the pan Americans. It was so much fun. I keep telling my husband, one day I'm going to do it again, and he keeps telling me to remember that my body is broken now. It's broken now. Yeah, it's a few years ago, probably, I guess it would have been around 2022 when covid started to release its hold on Canada, because we took forever, I started getting all these aches and pains, and there were days that I literally couldn't get myself up off the ground. It was, it was ridiculous. So lots of doctor's appointments, lots of testing, and so there is arthritis in both my sacroiliac joints, which are pretty important when you're kickboxing, because that's your hips, and that's how you move. So really hard. When the doctors tell you don't, don't, you know, jostle those more because, you know, that's where it already is. And I'm like, oh, cool, cool. And then, and then Fibromyalgia was the other diagnosis they gave me. So there's just days that I don't really want to move much I've been getting for the past year and a half now, been getting nerve ablation. So that is basically when they stick really long needles into your spine, like between your vertebraes, into your nerves, and they burn them so that they don't send pain signals to your brain. Yeah, that's, that's the easy version</p>
<p><strong>Michael Hingson</strong>  08:49</p>
<p>of it. Well, maybe with all this pain, it's time to go into chess, right?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  08:53</p>
<p>I mean, I, I was in chess club in grade eight. I know how to play it. I'm good at it anymore.</p>
<p><strong>Michael Hingson</strong>  09:01</p>
<p>Well, well anyway, as I recall, you got diagnosed with autism also, right?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  09:09</p>
<p>Yes, I did. So remember I was like, Hey, I thought I was a typical kid, but really I was not. That explains it. I was. How was it manifested?</p>
<p><strong>Michael Hingson</strong>  09:19</p>
<p>How do you manifest that it was different and you weren't really typical, even though you thought you were</p>
<p><strong>Randi-Lee Bowslaugh</strong>  09:24</p>
<p>well, I feel like first when, when you're living it and people aren't telling you different, you don't realize that anything is different. Because I did well enough at school. I had some friends, but where I went to school, specifically, it was very small school, and there was like five girls in my class, so basically you were all forced to just be friends with each other. And it wasn't until, as we got older and they started, I remember this one year, I think it was like grade five, and they're all talking about having dates to the Fun Fair, which is just like a. Little carnival, and they all want to have dates. And I'm like, why? I don't why. But it was things like that where I was like, as I got older, you could kind of see more, but when I was younger, manifested a lot in sensory overload. That ended up in meltdowns and yelling and screaming and people telling my mom, oh, you need to discipline her more. She's just spoiled. My mom's like, I didn't tell her no, so I don't know what you're talking about.</p>
<p><strong>Michael Hingson</strong>  10:29</p>
<p>So how old were you when you were finally properly diagnosed?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  10:35</p>
<p>I'm 38 now. I'm gonna say 3233</p>
<p><strong>Michael Hingson</strong>  10:41</p>
<p>interesting, pretty recent. I've talked to a number of people on this podcast who were diagnosed as being on on the autism spectrum, if you will, or having autism in their adult lives. And they they kind of a lot of them say, well, we noticed that there was something different about me, but I didn't know what it was, and they were very uncomfortable, but eventually realized that, well, not realized, but discovered through diagnosis, that they had autism. And you know, obviously the part of the issue is we're better at it now than we used to be.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  11:20</p>
<p>Yes, that is a huge part. I will say I totally have those same feelings more as a teenager, the older I got, the further away from your typical teenager, and the more I could tell I didn't really fit in, right, like I didn't understand their little inside jokes. I didn't understand again, the whole dating thing. So things like that where you're like, well, you're 15, you should be going out doing that. I'm like, Can I just stay home and go to bed? I'm in bed by 10. Why would I go out? I have a routine, and that's not typical of a teenager. So I definitely felt it more the older I got, as opposed to when I was really little. And I think a big thing with the late diagnosis is it happens a lot more with females. A lot of what, yeah, a lot of what they like, researched and stuff. When autism first became a thing, it was all in boys. So all the research and all their kind of stuff is all based around how a boy would show it. So boys are more likely to rock back and forth, say as their STEM, whereas girls were more likely to maybe. So I have a little piece of Lego here that I'm playing with. We're more likely to do things that are more easily hidden. So we're still doing the same thing, but we're doing it in a smaller way so that, you know, it's not as noticeable. And people are like, Okay, well, that's, that's not big, so that's not a big deal. And girls are also more likely to, you know, a feminine quality is being quiet and staying to yourself. So when girls are just quiet and reserved, well, that's just feminine. So you're fine not Oh, you don't know how to interact in the social situation, so you don't want to talk like you don't know what to say. You are confused, right? It's perceived very differently,</p>
<p><strong>Michael Hingson</strong>  13:17</p>
<p>yeah, and I have heard that before from from from people. I didn't know it, but I've heard it from several people on this podcast, and I appreciate it, and it's important to know but, but I think that people keep talking about how autism is on the increase, and I wonder how much that really is true, as opposed to how much better we are at diagnosing it now,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  13:41</p>
<p>I think that's exactly what it is, is we're better at diagnosing it. I don't think it's necessarily on an increase. I think it's always been there. Because, like, I really should have been diagnosed back in the 90s, yeah, right. Like everybody my age who's getting diagnosed now would have been diagnosed in the 90s, but they weren't as good at it. They didn't know what to look for, and so now that we they know more what to look for, and we can a lot of times articulate for ourselves, like when they're asking me then the psychologist was asking me the questions I can articulate for myself, what I was like, how I felt, how I learned to figure out how To cope. Because by the time you're older, you've learned ways to just figure it out. You've had no choice. Doesn't mean it's been easy, but you've had no choice but to figure it out.</p>
<p><strong>Michael Hingson</strong>  14:29</p>
<p>I realize it's not the same, but conceptually, people who happen to have dyslexia are the same sort of thing. They've got to figure it out, and they do, and many of them do, even though they have this thing where the brain doesn't necessarily accurately communicate what or cape or easily communicate what the eye is seeing and recognize it, so people learn to deal with it and to cope. But, but, yeah, it is one of those things. That we have to deal with exactly.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  15:03</p>
<p>And I was interviewing somebody on my show a little bit ago, and they were dyslexic, and that's what they said. They said, You know, I learned to deal with it because I didn't know she was older than me, so she would have been in school, I want to say, maybe in the 60s, 70s, something like that. And so you just didn't complain, right? You didn't You didn't talk back, you didn't complain. You just figured it out. And so that's what she did, until later, when finally, I think I want to say maybe she was in college, and she finally told a professor, and they're like, you might have dyslexia, and that would explain a lot. It's like, Oh, wow.</p>
<p><strong>Michael Hingson</strong>  15:44</p>
<p>Well, and again, it wasn't something that people understood until later as well.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  15:50</p>
<p>Exactly. I know I remember when my kid was in kindergarten, she's she's going to be 19 next week, but it was all about phonics. That's how they were teaching the kids to learn. They weren't teaching them any other way. They were doing phonics. So they sent all the phonics books home, and she could not grasp it, not not because of dyslexia, I don't think, but she could not grasp, like, phonetically, what things sounded like. So we had to come up with a different way. And she was later diagnosed with, like, a reading writing disability. But they didn't name any one specific one, but she still, now at 19, struggles with words, especially those crazy words like knife. Why does it start with a K, things like that that she just, she just has to find different ways to go about it. And luckily that, you know, talk to text now is a lot better than</p>
<p><strong>Michael Hingson</strong>  16:45</p>
<p>it used to be. Yeah, yeah. Voice recognition is really pretty good these days, which helps a lot. Now, is she diagnosed also with autism?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  16:55</p>
<p>Yes, she was diagnosed when she was eight.</p>
<p><strong>Michael Hingson</strong>  16:58</p>
<p>So that must have been interesting, and certainly in a lot of ways a blessing, because she learned about it earlier, and also for you, because then you could start to and you have some some other aspects of it that make it easier for you to understand, but that made it more possible for you to help her.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  17:19</p>
<p>Yeah, so she was diagnosed before I was it was actually I came out of my room one day a tooth Mom, if I have dyslexia or sorry if I have autism, I got it from you. I go, huh? Yeah, you probably did, and that's what prompted me to go and actually find out. But yeah, being able to get diagnosed earlier gives them the best opportunity to go and get support once we had that, you know, diagnosis on paper, the school was like, Oh, we can do this now. We could do that now. Whereas before they're like, she's just being bad, we're sending her home.</p>
<p><strong>Michael Hingson</strong>  17:57</p>
<p>What do you think about all these people who keep saying that it's all caused by vaccinations.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  18:04</p>
<p>Well, number one, so load of hooey. There's no actual scientific research. Number two, if I had to choose my kid living in an iron lung or being autistic, I would pick being autistic. Uh huh. So I mean, what? What's worse being autistic or being in an iron lung or dead?</p>
<p><strong>Michael Hingson</strong>  18:27</p>
<p>Yeah, I'd rather not be dead. And I'd rather not be in an iron lung or on a respirator all the time, exactly.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  18:37</p>
<p>I mean, vaccinations absolutely don't cause it, but if they did for some strange reason, I still would choose to vaccinate, because I still would want my kid to live</p>
<p><strong>Michael Hingson</strong>  18:49</p>
<p>back when I was born. It was not accepted by medical science that if you were born prematurely and put in an incubator, that you could go blind because your retinas wouldn't properly form. It had been actually proposed, though, by one person at the Wilmer Eye Institute in Johns Hopkins University, but medical science wouldn't accept it. They they kept saying, too much oxygen is never a bad thing. Well, it is actually, and today, you still can become blind what's now called retinopathy or prematurity. Back when I was born, it was called retro lentral fibroplasia. I like that much better, but retinopathy or prematurity, but today, medical science accepts it. So if there's a premature baby, and they have to put it in a pure or, well basically a pure oxygen environment. At least they know what they're dealing with, and the parents are warned. But also, incidents of the blindness are a lot less in part, because you don't have to give a child a pure oxygen environment. For 24 hours a day. You can even not do it for a short period of time every day, and the incidence of blindness goes down to zero.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  20:09</p>
<p>Wow. I did not know that, though, so interesting.</p>
<p><strong>Michael Hingson</strong>  20:12</p>
<p>But when I was born, you were put in an incubator, and it was pure oxygen environment, and that is what caused my blindness and the blindness in so many other children who were born prematurely back in the baby boomer era, that the average age of blind people in the country actually, well, dropped from 67 to 65 years of age. That's how many premature kids were born who became blind.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  20:40</p>
<p>Wow, isn't it interesting how far along science has come? I find it so interesting when I look back, because I always like to say, in all reality, medicine is just a baby, right? Like the big breakthroughs really didn't come till the 1900s when things were being more discovered. And that's that's very recent in the grand scheme of history of everything. So I find it, yeah, it's intriguing. And we're</p>
<p><strong>Michael Hingson</strong>  21:13</p>
<p>still learning a lot, and still so much to learn. Medicine still is very much a baby in so many ways. There's so many things that we are learning about but don't really know totally</p>
<p><strong>Randi-Lee Bowslaugh</strong>  21:24</p>
<p>yet, by any standard, exactly like they don't know what actually causes autism, they have ideas, but they don't know. And even, like fibromyalgia, there's, you know, these two factions of people that say that's just because they gave up. They don't, they don't know what's wrong with you, so they just give you that label, sort of, but it is a real thing. So just because they don't know what causes it doesn't mean that it doesn't exist. What it just means, pain, lots of pain, okay? I mean, there's other things, but my biggest thing is just pain all over body, pain and you just It hurts to move so,</p>
<p><strong>Michael Hingson</strong>  22:09</p>
<p>so getting a hammer and sticking your thumb out and then hitting your thumb with the hammer isn't going to really make that much of a difference. No, feel pain all over anyway.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  22:18</p>
<p>Huh? Exactly. That was an idea. I appreciate that.</p>
<p><strong>Michael Hingson</strong>  22:25</p>
<p>I've had friends with migraines, and I say you want to get rid of the migraine pain. Put your finger down. Get a hammer, hit it. You won't have a migraine anymore. Yeah, yeah. Well, you're too</p>
<p><strong>Randi-Lee Bowslaugh</strong>  22:34</p>
<p>busy, because your finger hurts too much. I got it exactly.</p>
<p><strong>Michael Hingson</strong>  22:37</p>
<p>Yeah. No, seriously. The bottom line is that I appreciate that, that all the pain is there, and hopefully those are the kinds of things that at some point we'll learn to deal with and fix, just like cancer, which we still are learning so much about,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  22:56</p>
<p>exactly right? And that's that's the thing. That's a medicine's a baby, because we're still learning. We still don't know the human body is so intricate.</p>
<p><strong>Michael Hingson</strong>  23:08</p>
<p>Yeah, well, you, you, you had a lot of depression and depressive thoughts when you were growing up. What was that from?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  23:21</p>
<p>That's a great question. I mean, there definitely were some mitigating factors, but a lot of times, depression doesn't necessarily have a root, like it doesn't have a cause. It just your brain is not firing all of the all the proper channels and proper, happy hormones. My brain is not working right now, but when I was a teenager, there definitely was some issues. I mean, again, talked about not feeling like I belonged. I mean, that's going to put anybody into a horrible mindset, right? You don't feel like you belong. What is wrong with me? Why can't I fit in? Why don't I understand these things? Why don't people like me, right? So that's kind of a spiral on its own. And then at the time, my brother, who was four years older than me, he was in and out of jail, he was doing drugs, and that just caused chaos in the house. And then my my mom's ex husband, he was also an alcoholic, so just lots of chaos. You never knew what to expect. And autism likes to know what to expect. We like routine. We like to know what's going to come so again, all these different layers. But ultimately, I think, you know, I have depression because my brain is not quite wired correctly, and then you add in all those other layers and it just, it makes for a really bad soup. Yeah, not good. Do you</p>
<p><strong>Michael Hingson</strong>  24:55</p>
<p>still have depression? Sort of, kind of things from time? Do you do?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  24:58</p>
<p>Definitely, time. Yeah. Yeah, so I take antidepressants every day, so they keep me from going really down. So what I like to say, because I actually had a bit of a depression over the summer, because there was just so much chaos in the house we were renovating, which it turned out amazing, but it was just a lot. So I like to say, you know, without the medication, the depression goes, whoo, really far down, like it just, you know, bottoms out with the antidepressants. It, it goes down, but at a manageable level where then you can still, because I've done a lot of therapy, so it goes down, but the antidepressants keep it at a level where you can still go I am going to use one of my coping strategies? Yes, I can do that. Whereas, without the antidepressants, you're so far down, you're like coping strategies don't work. I don't care. They're not going to do anything, right?</p>
<p><strong>Michael Hingson</strong>  25:51</p>
<p>Well, so you said your brother was in and out of jail and drugs and all that sort of stuff. So whatever happened to him, he died.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  25:59</p>
<p>What are we 2025? 2025, four years ago now? So he drug overdose, drug overdose, yeah, so it was something that I always assumed was going to happen. Because, I mean, when you're living that lifestyle, obviously it wasn't the phone call I wanted to receive. But, I mean, for years, every time there'd be like, a news report about it, I'd look to see if it was his name, because I figured that that's how I was going to find out. Luckily, I got a phone call instead of reading in the newspaper. I guess that was kind of a nice, nicer way to find out. Yeah, so four years ago, back in May.</p>
<p><strong>Michael Hingson</strong>  26:45</p>
<p>And so now, did your brother, or was he ever diagnosed with autism, or any of those sorts of things, or was it just totally different?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  26:56</p>
<p>He, I want to say he had anxiety. He might have had other stuff too, but he did have an anxiety prescription at one point, I know, because the one nice thing about being in jail is that they do have some supports to try and figure out how to get you healthy and back on the street and not be a re offender. It doesn't always work, but so I know he did have that, and he suffered from panic attacks. I remember the one day I was, I was a teenager, he was maybe 19, and he's having this full blown panic attack. He thought he was having a heart attack kind of thing. And so he called 911, and everything. And they came. They tried, like, no, it's panic attack. So he definitely had stuff going on. He probably also had PTSD from from different things that I'm not necessarily privy to. But, I mean, I know that as a kid, we had a different dad, so I know his dad was kind of a big jerk. My dad was definitely a big jerk to them. So there was, you know, again, layers and layers to them. And a lot of times, people that do drugs or alcohol, they do it to numb the pain of something else. Addiction is usually to numb the pain of something else. And I don't know exactly what those things were, but definitely, I'm going to say some kind of trauma and anxiety.</p>
<p><strong>Michael Hingson</strong>  28:23</p>
<p>Yeah, understand. Well, it's still a sad thing, and it happens all too often. Yes, I met, we had a family who lived next door to us when we lived after Karen and I got married in Mission Viejo, and they adopted a little girl whose mother was a drug addict, and so she as a child, also was addicted, and it affected her behavior a lot. I haven't heard what happened to her later, but it was pretty uncontrollable. We observed some of it, and, you know, we knew it, and they could talk with us about it, because we understood, but it is, it is sad. Drugs Don't help a lot at all.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  29:09</p>
<p>No Exactly. They numb the pain for that moment. But it's definitely not the correct solution. It's not going to solve the problem, and it's not going to help you in the long run.</p>
<p>29:19</p>
<p>Now, in addition to your brother? Did you have other siblings?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  29:22</p>
<p>I did. I did slash do? So I had two, yes. So I had two sisters, younger sisters. The one died, actually, again by drugs, and she was really sick with, I'm not sure what else, but she went go to the doctor to find out. So she died a year ago, and then I have my baby sister. And my baby sister is still around and doing well, good.</p>
<p><strong>Michael Hingson</strong>  29:55</p>
<p>Yeah, nice to have somebody else in the family, the sibling i.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  30:00</p>
<p>Yeah, yeah, we're like, 12 years apart, so it's a pretty big gap, but, but it's nice now that she's an adult, it's not, it doesn't feel as big of a gap, right? When you're, she was first born, and I'm, you know, a teeny bopper, and she's, I loved her, you know, you get the babies and you babysit, and you're, oh, this is my little sister, my little doll, and dress her up. But then you get into, like, 1718, and into college, and I'm in college, and I've got my my kid, and I'm trying to do all this college stuff, so I don't have time for doing other stuff. Yeah, so that that was harder to stay connected, because she's just, you know, she was like, 10, and I'm trying to figure out college and a career and all this stuff. So, yeah, it was definitely, it was, yeah, it was definitely tough for a while when you have a huge age gap, but the older you get, the less the age gap matters.</p>
<p>30:54</p>
<p>Yeah. How long you been married?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  30:58</p>
<p>13 years. Yeah, I've been together for 18 years.</p>
<p>31:05</p>
<p>Well, that's a long time, but that, you know,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  31:08</p>
<p>yeah, as my entire adult life, I always like to say, I'm so glad I never had to date anybody else as an adult, see,</p>
<p><strong>Michael Hingson</strong>  31:15</p>
<p>and it all works out that way. What does he do?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  31:19</p>
<p>He's a mechanic. Oh, yeah, I love it because it's so expensive. Get your car fixed. Yeah? I go, honey, something spoken,</p>
<p>31:29</p>
<p>yeah, I turned the key and nothing happens, right?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  31:33</p>
<p>I'll call them sometimes they'll be like, Oh, I don't want to forget, but there's this light on. I don't know what it means, but fix it well?</p>
<p><strong>Michael Hingson</strong>  31:41</p>
<p>And the answer to that is, of course, just watch the Big Bang Theory, the check engine lights on for all 13 or 12 years. Yeah, exactly, yeah. Gosh, but you know it's, it is it is a challenge, and we all have different, different issues now, is your your mom still about?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  32:03</p>
<p>Yes, actually. So my mom broke her hip very recently. Yes, that's actually why we had an original date, and I had to change it because she had broke her hip, so I had to go to the hospital and visit her too much football, huh? Exactly? She, you know, she's just too competitive there. No, she got, they diagnosed her with osteoporosis. I'm like, okay, that makes sense, because you're kind of young for a broken hip, yeah? So she's doing all right now she's around and kicking. So she's, we had to switch is, my mom actually lives with me, and she is on the second floor. My room is on the first floor, so I had to give her my room and my bed, because I love her, yeah, but I can't wait till she can walk up the stairs and I get on my bed</p>
<p>32:51</p>
<p>back so right now she's on the first floor. Yes, yeah.</p>
<p><strong>Michael Hingson</strong>  32:56</p>
<p>Well, you know, we when we moved to New Jersey. Karen, I think I'd mentioned in the past, is in a wheelchair her whole life, we built an accessible house. So we used we had an elevator that was the only incremental cost to making the house accessible. Because the neat thing about building an accessible home is, if you're building it from scratch, it really doesn't cost anything to build accessibility in like ramps or lower counter wide doorways, but it was in an area where they only, well, everyone had a two story home, so we had to put an elevator. And so let's build into the mortgage, which was okay, so it's a $15,000 incremental cost. That's not that bad. Plus the county engineers made, made it hard to get it done, but we got it in. But still, it actually, although assessors tend not to value those kinds of things, actually the elevator ended up being a great asset when we were selling the house, because a husband and wife, who are both very short, bought the house, and so they love the lower counters, and also the washer and dryer were in a room on the second floor, so that all worked.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  34:12</p>
<p>Well, awesome. Oh, I love that. We just renovated our kitchen and bathroom because the floor was rotting and it just by sheer how we wanted to kind of arrange the cupboards, because before the kitchen's a really big room, but it was not, it was not designed well. It was not very functional. So we kind of we moved things around a little bit, and it's definitely a lot more functional for her now that she has the walker, at least until she's all the way better. She can actually move around the kitchen to get to the bathroom. In the bathroom door, they My house is over 100 years old, so some of the doors and stuff, they're smaller than what they do now. So they widen the door to put in a real size door. Run stuff. I'm like, Oh, this is that's much more convenient for you now. And everybody actually, oh, yeah, it's really great. And we did. We got the all in one washer dryer, which I love, and now it is in the kitchen, and I don't have to worry about taking laundry downstairs on those really bad days when I don't want to move anymore, yeah, and I don't forget to switch it over, because that's one of the biggest problems when you've got autism, is you forget you're doing something. Yeah. And your laundry sits for three days, so you have to wash it again, and it reminds you, so that helps, yep. So now I put it in, it washes, it dries, and then it's done.</p>
<p><strong>Michael Hingson</strong>  35:39</p>
<p>That's cool. Well, love it. So, so your daughter with autism is, you said 19,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  35:48</p>
<p>she will be on Tuesday.</p>
<p><strong>Michael Hingson</strong>  35:49</p>
<p>So what was, what is it like raising a child with autism? You know, you you've learned to deal with it, but, and that must help you in terms of some of the expectations, but what is it like?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  36:03</p>
<p>It's so hard. It's it's definitely hard. Now, I don't really have a typical child to base it off of, because even my older one, like my stepdaughter, I wouldn't say she's typical, but she's definitely not atypical, either, like she's not on the spectrum or anything. So raising the two very different, and I gotta say, with love, it is a battle every day, and you have to the older she gets, the more difficult it becomes, because you're expecting a certain level of maturity by the time they're 19, and that's just not there. And you know, hopefully, hopefully, in 10 years, she will act like she's 19, because right now at 19, she's acting like she's 12 ish, 13 ish. So it definitely helps to remind ourselves that at times, because you just, you want to be like, but you're an adult, like, go and change your clothes. What are you doing? But then you have to stop and go, wait. Okay, we have to break down these steps. We have to, you know, give clearer directions and just reminder, yeah, biggest thing is remind ourselves that she's going to be a little bit harder to deal with sometimes. But a lot of the things that yeah, that I've found that work for me, routine, making notes, those are things that definitely help her and through school. Luckily, she was able to, not so much through school, but through our journey with school and doctors and stuff. She went to it's called CPRI here in Ontario, and she went there for three months way back when, and it helped her a lot. They finally did the psycho educational assessment and the OT assessment, a few other things, so that helped her to understand herself and also us to understand what she needed. Because I hate the whole low functioning, high functioning thing, but she is more severe when it comes to life skills than I am. So in that part, it's tricky, like, I've always been like, you get up and you get dressed. She's like, I get up, but I'm not going anywhere. Why would I get dressed like cuz, yes, stink. So it's just little things like that that are different between her and I. So it's a learning experience, but we make it work for the most part. So has she gone through high school? Yes. So she finished high school. She graduated two I guess it's almost two years ago now, a year and a half, she tried college. It did not go well again. It was it came down to the functional, social aspect of things. It just didn't work well for her. She loved she took baking. She loved doing the baking. She was capable of doing the baking, but she could not fit into the social standards that the college wanted from their students. So it was a disaster. That's putting it lightly, but it did not go well, and so they actually gave her what's called a medical withdrawal so that we could get our tuition back past the like your deadline of getting it back, because it just it wasn't going to work. So she's kind of figuring out what the heck she's going to do. She tried volunteering at the at the cat place that didn't. She said it was too boring. And I'm like, okay, just trying to figure it out. We don't, we don't know where life's gonna lead at this point.</p>
<p><strong>Michael Hingson</strong>  39:48</p>
<p>Yeah, well, and maybe it's one of those things where you just kind of have to wait and see how it goes exactly.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  39:57</p>
<p>Now that's where we're at. We're at wait and see, and we're. Work on those life skills.</p>
<p><strong>Michael Hingson</strong>  40:01</p>
<p>Does she have any idea what she wants to do with life? Or it's just</p>
<p><strong>Randi-Lee Bowslaugh</strong>  40:05</p>
<p>not there yet, not not there yet. She loves doing art, but to do art as like a career, I think would be hard. It's deadlines. So she's done some art for some of my kids books, and they're great, and people love them, but it is. I've had this one kid's book written for two years now, and I'm still waiting on her to finish the artwork, and it's only like 10 pictures, but she just doesn't have a sense of deadline. If she's not, if she's not in the art mood, she just doesn't do it. I'm like, Hey, but I I pay you to do these like I do actually pay her to do them, because I want to incentivize her. I mean, it's good work. I'm selling it so you should get something, but just doesn't, doesn't really matter</p>
<p><strong>Michael Hingson</strong>  40:53</p>
<p>to her. It doesn't, doesn't really gel yet. Yeah, yeah. Whether it does, remains to be seen. Of course,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  41:00</p>
<p>exactly what we'll see as we go well.</p>
<p><strong>Michael Hingson</strong>  41:04</p>
<p>So tell me about the books that you write. What kind of books do you write and what got you started in the writing path?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  41:12</p>
<p>So I write a lot of non fiction. My big thing is always talking about mental illness and autism, and I love sharing that stuff, because that is what I'm passionate about. That's what got me into social services. Realized I could do more with this and talking about it, right? So I write a lot about that, but it's heavy stuff, so I do intersperse like kids books in there, just to lighten my mood, and it's fun. So I do have a few kids books out there, but yeah, a lot is mental health. And I actually did write a book about my brother's death. It's called Goodbye Too Soon, and it got into it because of mental health. So my very first book was a book of poetry. The poems were what I had written as a coping strategy. Didn't even know it was a coping strategy at the time, but as a coping strategy as a teenager dealing with all that. So those got turned into my first book, called thoughts of a wanderer. And then from there, I was like, I love writing, and I just kept going.</p>
<p><strong>Michael Hingson</strong>  42:21</p>
<p>So how many books have you written so far?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  42:24</p>
<p>I got a count, but I want to say over 10.</p>
<p>42:27</p>
<p>Wow. Are they all non fiction? Or have you written any fiction?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  42:32</p>
<p>I wrote one fiction. It's a collection of short scary stories, well, and the kids books, I guess those are fiction too, but I did a collection of short scary stories a few years ago, because I love horror.</p>
<p><strong>Michael Hingson</strong>  42:47</p>
<p>Stephen King loves you, huh?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  42:49</p>
<p>He was one of the first authors that I actually read the full book all the way through without complaint. Which book I want to say it was it? Oh, it.</p>
<p><strong>Michael Hingson</strong>  43:04</p>
<p>He's an interesting writer. I I haven't read much of his lately, but I'm amazed. How do people come up with these things?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  43:15</p>
<p>I, I mean, I have some pretty messed up monsters that I had in my book. I don't know how we do it. We our brains are just just coming up. Yeah, our brains are just wrong.</p>
<p><strong>Michael Hingson</strong>  43:29</p>
<p>I think the first one of his that I read was The shining and then I read Carrie, and then Salem's Lot, and it went from there. But I've just have always been amazed. How do people come up with these concepts? It's just amazing.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  43:45</p>
<p>Yeah, me, for most of the ones that I wrote came from, I'd be walking the dogs, and I was like, oh, that's an interesting tree. It looks like it has a face. And then all of a sudden, this tree that looks cool became a monster. Like, oh, okay, cool. This is where we went with it. And then some of the other stories. My my kid had drawn pictures, and I'm like, ooh, that picture looks like you're harvesting body parts and you're trying to fix stuff. So this is gonna happens. Do you</p>
<p><strong>Michael Hingson</strong>  44:18</p>
<p>find that your characters end up writing the books. I've talked to authors, and many have said that, that that the characters really create the stories and they write</p>
<p><strong>Randi-Lee Bowslaugh</strong>  44:30</p>
<p>the books. Yeah, it's hilarious, because when I first started interviewing other authors, and they would say that, because at the time, I'd only really, really written nonfiction, I'm like, Ha, weird. But as I got going and I started writing the scary stories, or a few other short stories that I haven't published, they're just, I just wrote them. I was like, Huh? The characters really do tell you what's gonna happen. This is weird,</p>
<p><strong>Michael Hingson</strong>  44:56</p>
<p>and if you don't pay attention, they're gonna get you.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  45:00</p>
<p>Yeah, it is the strangest thing, and I it's a phenomenon I don't know how to explain, but they really do. They come to life in your head and they tell you exactly what's going to</p>
<p><strong>Michael Hingson</strong>  45:10</p>
<p>happen, yeah, which, which, excuse me, is certainly understandable. It makes for a very interesting world. Needless to say, yeah. So you have other books that are coming out,</p>
<p><strong>Randi-Lee Bowslaugh</strong>  45:27</p>
<p>not right now, other than that one kids book that I'm waiting for the pictures on. What I'm doing right now actually is I am working on turning my book, Goodbye Too Soon, into a screenplay and into an indie film. Okay, how does that work? That's a great question. I'm in the very early stages. I'm in the very early stages. So I am me and my best friend, because she likes to research. She's doing all the research stuff and figuring out that side of thing. I'm focusing on writing the script right now, so it's going to be interesting. It's going to be a learning curve, and as I figure it out more, I might have to come back and tell you, because I'm not 100% sure yet, but I'm going to figure it out because I think it would be so much fun to do, and because it's such an important topic, it needs to be done. We'll see. We'll see what happens.</p>
<p><strong>Michael Hingson</strong>  46:25</p>
<p>Do you write basically full time, or do you have an addition a full time job, or anything like, I have</p>
<p><strong>Randi-Lee Bowslaugh</strong>  46:30</p>
<p>a job to pay the bills. I actually really like my job. So I work. I work in an office, and the girls I work with, they are absolutely amazing. They are the reason I like going to work. They get me out of the house, and I get to talk to other adults, other than like I talked to adults here now, but I get to just get out and refreshed, which sounds weird, that work is refreshing, but it's because of who I work with. They're amazing. Be nice to be able to make enough money to pay all my bills through writing. But again, I think I like the whole being able to leave the house. It's kind of nice. And what kind of job do you have? So I do scheduling. Okay, yeah, I schedule different, different lessons and stuff. What's the company that you work for or the office. Um, I don't know if I'm allowed to say it's not that it's it's not that it's confidential, but I don't know what, what their rules are around their marketing so</p>
<p><strong>Michael Hingson</strong>  47:31</p>
<p>well, not the company. But I mean, what kind of, what kind of of you said, education? Is it involving schooling? Is it it's driving? Oh, okay, all right, all right.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  47:42</p>
<p>But I work in the office. I do,</p>
<p><strong>Michael Hingson</strong>  47:43</p>
<p>no, no, that's okay. I don't think I could. Yeah, well, that's another story. I can tell you that my opinion is that it will be a wonderful day when autonomous vehicles get to the point where they truly are reliable and we can take driving out of the hands of drivers. A lot of people will hate me for saying that, but it's still true. I am absolutely convinced that the way they drive here in Victorville, I could drive as well as any of the people out there on the road, right?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  48:13</p>
<p>Yeah, sometimes I wonder, and it gives me a heart attack, because I'm like, Oh my gosh, would you like our business card? I think you need to come do some lessons.</p>
<p><strong>Michael Hingson</strong>  48:21</p>
<p>Yeah, you tell them. One of my favorite comedians is Bob Newhart. Have you ever heard The Bob Newhart driving instructor?</p>
<p>48:28</p>
<p>I have not.</p>
<p><strong>Michael Hingson</strong>  48:29</p>
<p>Oh gosh, go find it on YouTube. It's called Bob. It's Bob Newhart, the comedian, and it's the driving instructor. It's really hilarious. He's also got a bus driver training school and an air traffic controller, one that's pretty funny, but anyway, yeah, go find the driving instructor. It's, you'll love it, but it's, it is interesting to to see how how people deal with some of these things. And I do think that the time will come when autonomous vehicles truly do come into their own. We're not there yet. We're sort of still on the cusp, and there's a lot to be done, but it will happen, and</p>
<p><strong>Randi-Lee Bowslaugh</strong>  49:11</p>
<p>they're definitely working on it.</p>
<p><strong>Michael Hingson</strong>  49:12</p>
<p>They are, and it will it will become a lot better when truly autonomous vehicles work as we want them to, because then we will be able to take driving out of the hands of drivers, and that'll probably be a good thing, so that we won't have nearly the accident levels that we have today.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  49:29</p>
<p>Yes, some of them are quite, quite high and quite nasty.</p>
<p><strong>Michael Hingson</strong>  49:34</p>
<p>Yeah, well, and we're getting to the point where technology helps in so many ways. So you know that that'll that'll be pretty cool as as we get there. How do you have do you ever use like AI and any of the things that you do with writing? Does any of that help you with ideas? Or do you utilize any of those technologies?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  49:56</p>
<p>Um, so I haven't really used AI for my writing, although. I've used it for my uncle passed away in the summer, and my aunt was like, Oh, can you write a eulogy based on all of these things? And I'm like, sure, hey, chat. GPT write a eulogy with all of this stuff, because I didn't actually have the time to do it or the brain power. So I did that, and it came out, spit out something real nice, and I sent it to her. Oh my gosh, this is amazing. I'm like, Cool.</p>
<p><strong>Michael Hingson</strong>  50:28</p>
<p>I have used chat GPT to help in writing. I don't want to let it be the writer, but I I'll ask it to write things, and I'll do it three or four times, and I'll take all the ideas that it comes up with and integrate them with my own because I I really need to be responsible for what ultimately comes out. But I think that chat, GPT and the other technologies that are out there do and will continue to help a great deal. I remember the first time I heard about AI, it was when somebody was complaining that students are using it to write their papers, and the teachers can't necessarily detect it, and that's not a good thing. And immediately I thought and said, Well, I don't quite see the problem. What you do is you let the students write their papers using chat, D, P, T, they turn them in. Then you take one day, and you give each student a minute, and you tell them to come up and defend their paper. There you go, without looking at it, because the teacher has it. Either they're going to know the subject or they're not. And I think that's, you know, that's a sensible thing to do.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  51:36</p>
<p>And what I've what I've seen, and the little bits that I've kind of played around with it just to see what it'll spit out. It really only gives you something worth a good mark in school. Say, like, a good grade, if you are giving it the information you want it to have to use, yeah. So you should, you should have already done the research and know stuff, like, I know that you can ask it and say, like, you know, give me some research on whatever topic, but if you've done the research, the paper will actually spit out much better. I find that if you say, I want you to do this, this, this, this, this, and, like, give it a lot of criteria, and then it spits out your paper. So I mean, if kids are gonna use it. They've done the research. They just maybe struggle with their grammar. They like with my kid, that would have helped her immensely. Sure she she knows the facts, but she doesn't know how to write, you know, an essay. Even though we've tried and tried to try, it's just not computing. There's kids out there, right? We talked about dyslexia and stuff like, if kids can do all the research fine and source it somehow and then spit it into this machine so it can come out in a readable paper. I mean, what's to say that's bad?</p>
<p><strong>Michael Hingson</strong>  52:50</p>
<p>Well, again, what I do is a little backwards from that, because I'll give it a lot of information, and it'll come back, and it'll give me something, and I'll say, give me another one, and I will get five or six of those, and then I will take what I like from each of them and put them together with my own words, because I want it to be my style, and I know that the large language models are getting better at emulating your individual writing style, but still, I want it to be my style, so I will write the final document, but it has contributed a lot of neat ideas and a lot of things to help that make that to actually be something that is sensible, and the articles or the books not well. I haven't used it to write a book, but the articles and other papers and other things I've written with it do come out well, but, but I'm still the one that has to approve it and make it occur. And I realize that somebody who has like dyslexia, it's a little bit different story, or somebody who maybe has autism, they're going to have some problems with it, and I can appreciate that, and they may rely on it more, but you're right. She knows the facts, and she gives it the information she can also figure out how to do it in such a way that she's going to get something that would be written the way she wants it written, exactly right.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  54:08</p>
<p>So I don't necessarily think it's a bad thing. I just think we need to use it as a tool, not as a crutch, correct? And when you talk about AI, one thing that I do use, and I absolutely love, so on my podcast, I use Riverside Riverside, will AI generate you like, the little short clips that I can stick on Tiktok and stuff? Oh, it saves me so much time. Most of the time, the clips are awesome. Sometimes I'll be like, and that clips not so good. I'm not going to use that one. But for the most part, it's pretty spot on finding the good clips to use for, like, Tiktok shorts and stuff. So that saves an immense amount of time. I do really like that. AI tech</p>
<p><strong>Michael Hingson</strong>  54:46</p>
<p>well, and we're all going to, as we go forward, find more and more ways that this technology will help us, but it's still us that has to be in control of it. I'm i. Think we're a whole heck of a long way from sentient computers that are able to do all that.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  55:05</p>
<p>Yes, yeah, we're a little far away from the Terminator era.</p>
<p><strong>Michael Hingson</strong>  55:09</p>
<p>Yeah, so it isn't going to happen in the in the near term, but, but we'll, we'll get there, and we'll, we'll see some things occurring. It'll just take it a while. But I think that writing is so fascinating. I've now written three books. I love it. I don't, and people have asked if I'm going to write another one. And my response right now is, nothing's coming up, but something else may pop out in the future, and if it does, then we'll do</p>
<p><strong>Randi-Lee Bowslaugh</strong>  55:37</p>
<p>it exactly. I always, Mickey actually asked me a little bit ago, well, I want to show when your next book is out, and I was telling him about the script idea. We gotta actually talk a little bit more. But he's like, so is you're writing on pause? I'm like, well, not really, because I always have ideas. So like it is, but like it isn't, you know, focusing on one thing, but there's always going to be ideas that are going to generate that I might have to get out onto paper. Maybe not finish, but get out.</p>
<p><strong>Michael Hingson</strong>  56:06</p>
<p>Yeah. Now we talked about we, we discovered each other through Mickey. Mickey has also been a guest on unstoppable mindset. I don't remember when that episode is coming up, but, but we got him on. That'll be fun.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  56:23</p>
<p>Yeah, Mickey did an episode on my show a while back. Now, he should probably come back and do another one, but he did one a while back.</p>
<p><strong>Michael Hingson</strong>  56:31</p>
<p>But I enjoy writing. I think it's fascinating. I think it's fun. I believe it's really important to be able to communicate with people. Of course, I've been a keynote speaker now for 24 years, ever since September 11. And I realized somewhere along the line, probably, oh, I'd say seven or eight years ago, it really hit home that we have a whole new generation of people who never experienced and don't know anything about September 11. So what I love to tell people is my job now is to take people into the building with me and take them downstairs, step by step, going through all the things that I experienced, and coming out the other end, and really being able to follow all of that so that they have a true sense of what happened for me, at least in the World Trade Center, and why it happened. The idea being that that helps to teach them more about September 11, teach them more concepts about why it's important to truly learn emergency preparedness and not rely on reading signs and things like that, but learn truly how to have all that information. Because if you have information in your head, and you're not relying on signs, if you truly know it, and you know what's supposed to happen in any kind of given set of circumstances, that helps you control fear and that keeps it from overwhelming you, which is what's really important as far as I'm concerned. And that's what we did with live like a</p>
<p><strong>Randi-Lee Bowslaugh</strong>  58:01</p>
<p>guide dog, yeah? And that's what we talked about on my show. So everybody go watch Michael's episode on the Ride or Die show, and you'll hear more about it.</p>
<p><strong>Michael Hingson</strong>  58:07</p>
<p>There you are. See it's important, yeah? Well, I want to thank you for being here. This has been a lot of fun. If people want to reach out to you and talk with you, how do they do that?</p>
<p><strong>Randi-Lee Bowslaugh</strong>  58:19</p>
<p>Yeah, so my website is rb, <a href="http://writing.ca" rel="nofollow">writing.ca</a> and then you can find me. RB, <a href="http://writing.ca" rel="nofollow">writing.ca</a> RB, <a href="http://writing.ca" rel="nofollow">writing.ca</a> writing as in, WR, I T, okay. And then I am on Facebook, Instagram, Tiktok, Randy, Lee Bowslaugh, YouTube, you can either do my name or you can do right or die show. And then all the all the podcasting platforms, you can find it on the Ride or Die show, spell for us, B, O, W, s, l, a, U, G,</p>
<p><strong>Michael Hingson</strong>  58:52</p>
<p>H, bowslaugh. There you go see. So if you had some advice to give to a young person, not necessarily who's dealing with autism or whatever. But if you wanted to impart some lesson for for people to take away from our show, what would it be today</p>
<p><strong>Randi-Lee Bowslaugh</strong>  59:12</p>
<p>advocate for yourself? That would be the biggest one. It's way harder than it sounds to actually, truly advocate for yourself and keep going until you find answers. If you're feeling like any of the things that we've talked about on the show, right? And I think that's yeah, advocate for yourself. And if you can't, then find somebody that can advocate for you and learn to do it.</p>
<p><strong>Michael Hingson</strong>  59:40</p>
<p>Yeah, and it's important to do that. And the fact of the matter is, in so many ways, you have to learn to advocate for yourself, because no one else is really going to do it like you can. And a lot of times, no one's going to do it period, because their priorities are all different. So you do need to learn to be a self advocate. Well, Randy, thank you. For being here, and I want to thank all of you for listening. Love to hear your thoughts about our episode today. Feel free to email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and if you would please give us a five star rating, and please review us wherever you're observing our podcast. We value your reviews and your ratings very highly. And also, if you know of anyone who ought to be a guest on unstoppable mindset Randy, that goes for you as well, we would sure appreciate any introductions. We're always looking for other people who want to come on and help us discover and learn and show others that we're all more unstoppable than we think we are, and you can help make that happen. So I urge you to to do that. We'd love to hear from you, and we value your input and your thoughts very highly. And again, Randy, I want to thank you for being here. This has been fun again.</p>
<p><strong>Randi-Lee Bowslaugh</strong>  1:01:01</p>
<p>Yes. Thank you so much for having me back.</p>
<p><strong>Michael Hingson</strong>  1:01:07</p>
<p>Thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others. I have a free gift for you. Head over to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and download my free ebook blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast, leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening, keep learning, keep questioning, and keep choosing to live with an unstoppable mindset. You.</p>]]></description>
<itunes:title>How Writing Builds an Unstoppable Voice and Purpose with Randi-Lee Bowslaugh</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b46e1f0f-4ac0-4990-a918-4c45122dfc1f.mp3?source=rss&amp;ext=asset.mp3" length="89843675" type="audio/mpeg" />
<itunes:episode>427</itunes:episode>
</item>
<item><title>Episode 426 – From Marine to Playwright Living an Unstoppable Life Story with Tom Barna</title>
<guid isPermaLink="false">https://pinecast.com/guid/b0ebd616-2d56-4d4f-aa61-636ae1eb5e8e</guid>
<pubDate>Fri, 27 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:08:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4e097318-de65-4f83-aee3-a5868a5dc408/UM426-Tom_Barna-Cover_Art.jpg" />
<description><![CDATA[<p>What happens when a life of constant movement, war, and personal struggle finally forces you to start over?</p>
<p>In this episode, I sit down with Tom David Barna, whose journey spans growing up in a military family, serving in the Marine Corps, living in a mud hut in Africa, and facing the realities of war and addiction. Tom shares how those experiences shaped his perspective on resilience, identity, and purpose. You will hear how he rebuilt his life after hitting a breaking point, found clarity in solitude, and ultimately discovered a new path as a playwright. This is a powerful conversation about growth, failure, and the importance of setting goals with intention. I believe you will find this both inspiring and deeply human.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:04 – You will learn how growing up moving constantly shaped adaptability and identity00:20:51 – You will discover why choosing the hardest path can change your life00:24:26 – You will hear what living in a remote African village truly teaches you00:37:38 – You will feel the emotional reality of returning home from war00:50:49 – You will learn how hitting rock bottom can lead to real transformation00:59:41 – You will discover why goals need a clear plan to actually work Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>A playwright, retired Marine, former Peace Corps Volunteer, a husband-father, son, converted Catholic, always and forever on some diet, a one-time successful peddler of love and a never satisfied dreamer.</p>
<p>A graduate of Kaiserslautern American High School in Germany. A graduate of New Mexico State University (Who’s Who In American Colleges).</p>
<p>·As a twenty-two year old Peace Corp volunteer, I served in Burkina Faso (formerly Upper Volta) for two years. I lived in an actual mud hut, completely isolated from the outside world (with the exception of a small, short wave radio), and I nearly died from malaria (were it not for a traveling missionary who found me on the dirt floor). Living in an extremely poor third world country is not for the faint of heart or the naïve.</p>
<p>The son of a thirty year military veteran (dad is buried in Arlington National Cemetery), the son of a thirty year military civilian (mom is alive and well at 90 and still reading four book a week) and the brother of a twenty year Marine.</p>
<p>My own military career included assignments in Okinawa, Japan and almost twenty-four months in the middle east (first as a commanding officer in Gulf War I and as a logistics officer in the Afghanistan War immediately after the attack on September 11th.) I had the honor of serving under Jim Mattis, before his stint as war hero of lore and Secretary of Defense. After twenty-two years, I retired as a Lieutenant Colonel.</p>
<p>I have written over forty full-length plays (to include several musicals), forty-two short plays, author of multiple published children’s books, co-author of a thirteen part radio series, recipient of numerous artist awards and artist grants. </p>
<p>I have yet to see one of my plays performed on the Broadway stage; still working on that but just to be clear, I have enthusiastically embraced my own personal insanity as the prerequisite to writing for the stage. I am passionate and crazy—important traits for a writer.</p>
<p>As to that “peddler of love” reference… as unlikely as it seemed, this hardened Marine found himself on yet another career path; as the general manager of numerous national diamond stores (in Iowa, Illinois and Minnesota) and discovering that success was not in the selling of diamonds per se, but by selling love, memories and deep feelings. Trust me, it worked. I once testified before a judge in court how selling love was not an acquired skill, but an affair of the heart.</p>
<p>Now what? Other than my continued passion for writing, I’m not sure, but I’ve at times knowingly and more often than not,  unknowingly trusted God with His plan, so why change now. Yeah, maybe the best is yet to come.</p>
<p><strong>Ways to connect with Tom</strong>**:**</p>
<p>My website link: </p>
<p><a href="http://www.Minnesotaplaywright.weebly.com" rel="nofollow">www.Minnesotaplaywright.weebly.com</a></p>
<p>My LinkedIn link:</p>
<p><a href="https://www.linkedin.com/in/tom-david-barna-6115431a/" rel="nofollow">https://www.linkedin.com/in/tom-david-barna-6115431a/</a></p>
<p>My National New Play Exchange Tom David Barna page link:</p>
<p><a href="https://newplayexchange.org/users/1245/tom-david-barna" rel="nofollow">https://newplayexchange.org/users/1245/tom-david-barna</a></p>
<p>Mankato Free Press link:</p>
<p><a href="mailto:editor@mankatofreepress.com" rel="nofollow">editor@mankatofreepress.com</a></p>
<p>New Mexico State University Alumni Foundation email address:</p>
<p><a href="mailto:info@nmsufoundation.org" rel="nofollow">info@nmsufoundation.org</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Well, hello once again, I am Michael hingson. I am the host of unstoppable mindset, and today we have a guest, Tom. David Barna, and Tom has a very interesting story to to tell. He's done a lot of things play, right? I don't know what all he's going to tell us all, and I'm not going to spend a lot of time giving it all away, because it's a lot more fun, as he tells it. So I'm just going to say Tom we really appreciate you being here, and welcome to unstoppable mindset.</p>
<p><strong>Tom Barna</strong>  01:30</p>
<p>Well, thank you. You're an incredible guy. I'm humbled to be here. So give me your best shots.</p>
<p><strong>Michael Hingson</strong>  01:37</p>
<p>Yeah, nah. No shots. Oh, vodka, I suppose. But no, no shots. Well, why don't we start? Why don't you tell us a little about kind of the early Tom growing up and some of those kinds of things that that got you started with whatever you do.</p>
<p><strong>Tom Barna</strong>  01:54</p>
<p>Sure. So I'm I was born in McKees, rocks, Pennsylvania, which is a suburb of Pittsburgh, and I was my my parents are my grandparents are Russian. On my dad's side, they never spoke English. So I so I grew up with some grandparents who spoke Russian, and then my grandparents on the other side are French, Spanish and cattle ranchers. So my dad's side, they were coal miners, so coal miners on one side and cattle ranchers on the other. So pretty diverse, so to speak, my father was in the military for almost 30 years, and so what that means is I moved around a lot, and I always refer to myself as as a modern day gypsy. I hate the term military brat. Yeah, I think most of us do, but yeah, so that's where it started. So I spent my first seven years in in New York, of all places, upstate New York, huh? So you know, I could babble for hours, so you better cut</p>
<p><strong>Michael Hingson</strong>  03:08</p>
<p>it well, a lot of lake effect snow up in upstate New York.</p>
<p><strong>Tom Barna</strong>  03:13</p>
<p>Yeah, I know that's that was nothing, way more than what we get in Minnesota, which I was surprised. But yeah, no, I the the four seasons, and the snow as high as the buildings is, is how I grew up. I loved it was, yeah, it was outstanding.</p>
<p><strong>Michael Hingson</strong>  03:30</p>
<p>Well, now isn't there a lot of snow up in Duluth?</p>
<p><strong>Tom Barna</strong>  03:34</p>
<p>Yeah, that's, that's, they get a lot of that lake effect snow, and that's, that's good three hours from where I am right now. Yeah, I'm about an hour and a half south of Minneapolis. So we, you know, I guess in a good year, we'll get 100 inches if that's, if it's a good year.</p>
<p><strong>Michael Hingson</strong>  03:53</p>
<p>I remember a couple of years ago here in California, we got socked in with lots of snow. Tahoe had something like 750 inches that year. And I know down here in Southern California, the ski resorts the mountains around where I live, got so much snow that some of the resorts were snowed in. Roofs collapsed because they had so much snow on them, a lot more than I'd ever heard of in California. But here where I live in Victorville, we had three inches of snow one Saturday afternoon, and it was gone the next day. So they Yeah, well, you know, on the other hand, I don't know whether it would have mattered to the kids, because the schools would have just gone and done zoom presentations and kept them in school anyway, but I I know that that the valley here where I live, although we didn't get a lot of snow, we got a lot of cold air. So you know, what do you do?</p>
<p><strong>Tom Barna</strong>  04:54</p>
<p>Yeah, we get, for us here in Minnesota, where I'm at, February is the snowiest. Month, but January is the coldest month, so we can with wind chills 35 to 50 below zero. So yeah, don't go outside. We can get down to</p>
<p><strong>Michael Hingson</strong>  05:10</p>
<p>zero a wind chill. And I've actually in Palmdale, where I grew up, about 55 miles west of here. I remember a couple of times when my brother and I were delivering papers, we went out and it was zero outside, pre wind chill. So it can get fairly cool here. We're about 20 850 feet above sea level, so we're in what's called the high desert, but surrounded by more mountains that get most of the snow.</p>
<p><strong>Tom Barna</strong>  05:39</p>
<p>I spent part of my about another six years in California, in Northern California, so I spent a lot of time in Tahoe. So I love it. It's so beautiful.</p>
<p><strong>Michael Hingson</strong>  05:51</p>
<p>We're in Northern California. Where are you?</p>
<p><strong>Tom Barna</strong>  05:53</p>
<p>Just outside? About 50 miles outside of Sacramento. Okay, I live. Go ahead. I'm just gonna say I we lived when I was growing up. We would make do field trips to San Francisco to to see things like the ballet, like the nut cracker suite and things like that. But in general, I guess the Sacramento area not as, not as exciting you might think of California, but I loved it. We were actually stationed at a place called Beale Air Force Base, right?</p>
<p><strong>Michael Hingson</strong>  06:27</p>
<p>I've been to Beal. I actually spoke there one year, awesome. But we lived in Novato, so we were in North Bay in Marin County. We were the northern most city in Marin County. So of course, we had things like the memories of Jerry Garcia in Marin County, but then we moved down here in 2014 and been here ever since.</p>
<p><strong>Tom Barna</strong>  06:52</p>
<p>Well, you're in a good place. They've got a little sunshine to I mean, we'll go six months and see a few days of blue skies. So I am jealous of where you live, because it's the opposite. You see lots of blue skies.</p>
<p><strong>Michael Hingson</strong>  07:07</p>
<p>We got a fair amount of blue skies, and when we get some of the other but that's okay. So you, you grew up, you went to high school and all that. Presumably, did you go on to college? Yeah, so</p>
<p><strong>Tom Barna</strong>  07:19</p>
<p>I, my dad, had transferred for to Europe. So I went to Kaiser slaughter in American high school in Germany, what used to be called West Germany, which doesn't exist anymore, right? Yeah. So that's, that's where I went to school. In fact, my class, we just had our 50th reunion. So that's pretty amazing. Well, yes, I I went on to college at New Mexico State University in Las Cruces, New Mexico, and so it's the home of the largest pecan orchards in the world. Nobody guessed No.</p>
<p><strong>Michael Hingson</strong>  07:55</p>
<p>What do you think about all this moving around that you did? How do you think that's helped kind of shape your outlook in in terms of life and so on, as opposed to being in one place all the time,</p>
<p><strong>Tom Barna</strong>  08:07</p>
<p>I'm always amazed to meet people who've never left town. Just about a fellow the other day, he's lived in this town where I am now his entire life. I can't even imagine that. But this to answer your question. There's there's pros and cons. One is the only life you know so you don't know that you're missing anything or or that you have any advantages while you're doing it. But I can say in reflection that moving every three to four years means you learn how to make friends quickly and how to lose friends quickly. It's being, I mean, I spent six, six years in Japan, so I mean, the cultures that I've been exposed to, the People's languages, the foods, it's it has shaped me who made me who I am, obviously, and I, I suspect it might have been even more interesting, but more importantly, it I know that I'm a tolerant I'm appreciative person for people and their differences, and I like to embrace them whenever</p>
<p><strong>Michael Hingson</strong>  09:14</p>
<p>I can. Yeah, well, I didn't move around much, but for other reasons, I think I tend to be a lot more tolerant being different from the outset anyway, but it is what you say is very true and very, very interesting, because you've been to a variety of different places and you've experienced a lot of different things. As a speaker for now, the last 24 years, I have traveled all over the US, as well as to a number of other countries, and people ask me what my favorite place is, and that's so hard, because I've enjoyed everywhere I've gone. Oh, I can think of pros and cons about most places, but I really enjoy traveling. I enjoy meeting people. Wherever I go. So I can't really say that I have some place that is so outstanding. I'd rather be there and nowhere else on the planet.</p>
<p><strong>Tom Barna</strong>  10:09</p>
<p>Yeah, I'm with you. I would be hard pressed to name a place I didn't like. Yeah, it doesn't make any sense to me. They're all so different. So you're right. I love them all, but we'll get to this a little bit later, I suspect. But eventually, I decided that I wanted, when I started having a family, to finally settle down in a place where my my my kids, even though they've been once born in Hawaii, one's born in Japan, and one's born in Oregon. I wanted them to be from somewhere, because that's the hardest question I ever get. Where are you from? And I say, Pittsburgh. Oh, do you know this cafe or this bar? No, I don't. I don't know any of those places. But I wanted my children to be from somewhere. So even though they've lived or they were born from all, you know, basically all over the world, they do now say, when people ask them, Where are you from? They can say, you know, Minnesota. And I think there's a great strength in being able to say that. So it's it was the decision on why we chose to stop moving around.</p>
<p><strong>Michael Hingson</strong>  11:21</p>
<p>So yeah, well, yeah, there are pros and cons, and hopefully, though, they will get to see a lot of the world, and it will help them keep a pretty broad perspective on things. How old are the kids?</p>
<p><strong>Tom Barna</strong>  11:33</p>
<p>Yeah, so you're gonna ask me, there's gonna be tough questions. I'll have challenges with 8587 and 89 are the years that were born. So there you go, whatever that makes them so I was born, I'm married in 83 there we had 8587 89 that's it so. And then I got six grandchildren. Again. We get from 18 as the oldest all the way down to the youngest. Is I think 6am? I terrible or things like that. I just forget 4038</p>
<p><strong>Michael Hingson</strong>  12:03</p>
<p>and 36 that's fair.</p>
<p><strong>Tom Barna</strong>  12:06</p>
<p>They're gonna appreciate you sharing that number,</p>
<p><strong>Michael Hingson</strong>  12:10</p>
<p>especially the girls, right? But anyways, but still I, you know, I enjoy traveling and speaking. I was out all of last week, and a couple of different places speaking, and I enjoy everywhere I go and and seeing different hotels, and even seeing how they manage what they do, is kind of fascinating. I just find it fun to be able to experience different things, and I will always make the best of it, because I think it's the way, the way to do it. The other side of it is, of course, I always do get to come home and and when I come home, as happened last night, when I got home, my cat started yelling at me because I was gone for a week. So, you know, that's the other part about</p>
<p><strong>Tom Barna</strong>  12:56</p>
<p>it. Rightfully so.</p>
<p><strong>Michael Hingson</strong>  12:58</p>
<p>So, yeah, yeah. Rightfully so. Who deserve it, yep, no question about it. So my guide dog and I came home, and I get yelled at, and I stitch the cat loves to be petted while she eats, so I had to spend a fair amount of time soothing the savage beast as we as we would say, Well, you're a good man. Well, we try so, so you went off to college and Las Cruces and so on. Then what did you do?</p>
<p><strong>Tom Barna</strong>  13:25</p>
<p>So I basically, I had a one year scholarship, which, which was awesome. So then I could, I could obtain citizenship in the state and residency, and then I worked my way through college. I was everything from a key punch operator or White Sands Missile Range. Now that's</p>
<p>13:45</p>
<p>something. There you go.</p>
<p><strong>Tom Barna</strong>  13:47</p>
<p>Nobody knows what a key punch operator,</p>
<p><strong>Michael Hingson</strong>  13:49</p>
<p>I know. And</p>
<p><strong>Tom Barna</strong>  13:50</p>
<p>then I actually delivered milk. I drove a milk truck, and I went to people's houses, and in some cases, I actually went in their back door and put their milk and cheese and eggs or whatever in their refrigerator. Again, probably not something a lot of people would know could be possible today, but no, but no. I worked my way through college and finished in four years, which was awesome. I was the first in my family that I know of had ever gone to college, so didn't really know what it was, and I figured out if I had planned this better going to finish in three years. But you know, I did enjoy myself. So I finished. I graduated in 1979 and I joined the PD score. Went to Africa.</p>
<p><strong>Michael Hingson</strong>  14:41</p>
<p>Ah, now, when you were a key punch operator, okay, was Did your machine? Was it advanced enough, as it were, that it actually had a screen so that you could read the characters before you finally pushed a button and punched the card? Or did you have one of the older machines before they had screens on them?</p>
<p><strong>Tom Barna</strong>  14:59</p>
<p>Yeah, there were. Screens. It was like, yeah, they would give you a big tray. I don't want us to call it of cards, right, like these large index cards, and it was zeros and ones. So obviously it was and so I was at my little ceiling, you're right. Punch it in zero, whatever you had to do it. And I think I was allowed to make two mistakes per trade or something crazy, but probably the most monotonous job on the planet back in the day,</p>
<p><strong>Michael Hingson</strong>  15:28</p>
<p>that's what I did. That's what you did when I was a student at UC Irvine out in California, out here in California, somewhere along the line, probably in my senior year or first year of graduate school we were there were still all punching car well, a lot of it was key punch and we had terminals, but they had started getting some machines in where there was actually a screen where you could see all 80 characters that you typed and make sure that they all looked correct before you push the button. Then they quickly punched the card, and he went on to the next card. That was kind of fascinating, and that was a new, revolutionary thing. At the time, I didn't</p>
<p><strong>Tom Barna</strong>  16:08</p>
<p>even know what I was doing. I mean, what I mean, I was a White Sands Missile Range. I mean, so you can suspect it was something, God knows why, but I didn't even know. But I wouldn't know if I had made a mistake, until I was really done with the Troy. So that made it, yeah, real stressful. Yeah.</p>
<p><strong>Michael Hingson</strong>  16:25</p>
<p>Well, at Irvine we, we actually could, there was a keyboard, and you could type actual characters, and then it dealt with the zeros and ones. So it was sort of advanced. I guess that's college. What can I say?</p>
<p><strong>Tom Barna</strong>  16:39</p>
<p>Well, this is cool, because I'd never met somebody else who's done this also so well. I didn't</p>
<p><strong>Michael Hingson</strong>  16:44</p>
<p>punch, but I knew about them. I generally interacted from a computer terminal. Eventually, I, with the help of someone who who researched it and found out how to do it, we built a computer terminal that would print emboss in Braille, so I was actually able to truly use the computer for my first year at college. I wasn't able to read anything directly because there was no Braille device that would or a device that would print everything in Braille. But I learned how to tell the difference between when I type something and cause an error message to be printed, and when I created something that didn't have an error because it just sounded different when there was an error message. I knew I learned what the sound was so that if I didn't hear that, I decided must have typed something, right? But still, it was not the same as when I was able to actually read material, because it started being being embossed in Braille so I could read it, but it was a lot of fun. But yeah, key punch, I'm I'm very familiar with the concept, much less deck tape and other other kinds of media that people would use to program. We had a PDP 10, and we had an IBM 360 on campus. That was kind of fun. But, yeah, what an adventure. Huh? It was.</p>
<p><strong>Tom Barna</strong>  18:15</p>
<p>I mean, I could only, I would do those kinds of jobs, typically during the summer, because during the school year, I was very focused on doing my academics, but, but, yeah, it allowed me to do a lot of different jobs. I was a resident assistant in the dorm for two years. That was, that was awesome, but I applied.</p>
<p><strong>Michael Hingson</strong>  18:34</p>
<p>They hire me for that, and I applied for it, but they wouldn't. They wouldn't let me do it.</p>
<p><strong>Tom Barna</strong>  18:38</p>
<p>Now, I would have hired you. Come on,</p>
<p><strong>Michael Hingson</strong>  18:43</p>
<p>whatever, so you went off and joined the Peace Corps. Now, why did you do that?</p>
<p><strong>Tom Barna</strong>  18:48</p>
<p>Okay, so it's kind of my, my life to to do the unexpected. That'd be a great title for a show the unexpected, but the I was grooming myself all my life, I grew up watching Perry Mason, you know, and loving it. And that's that was the life journey I was on was to become a lawyer. And I never asked myself, Why, or if I did, I studied so much law in in college, it was literally on a pre law degree program, and I discovered constitutional law, which was probably the driest for everybody else, but I love doing case briefing, but in the end, when it came time to make the big decision, you know, before taking the LSAT, and I changed my mind. I don't know where I'm I mean, I wanted to, maybe there's something. And there was a poster on the wall the Peace Corps, the greatest job you'll ever love, blah, blah, blah. So I might, I didn't even know the Peace Corps still existed. I mean, this is back in the 70s, and, yeah, it still exists. Did, and so I just did it so I didn't have to go to school. I guess, you know, it's just it. I didn't put a lot of thought into it, other than it was going to give me a break from academia. So there, you guys, I didn't even know what the process was. It was kind of a strange process, but off I went to, I went, actually, to get signed in, and everything was they joined a fraternity. They sent me to New Orleans, gave me a wad of cash. I don't, honestly, there's something slipped under your door, if you got us accepted. It was so strange. Anyway, I got, I got in, and they sent me off to to a country called today. It's called Burkina Faso. Back then it was Upper Volta. And you they spend three months in intensive training. You're like in a boot camp, a military boot camp. And you study all morning long. You study the programs you're going to go into, which in my my program was the French word for it, but it's kind of like a community organizer. And then the afternoon, we did languages, and there was, like two, two different tribes of people, plus French. So we did intensive language strings. So we did that for three months, and then it came the time to choose where you wanted to go. So you already knew what you were going to do, but where you were going to go, they gave you some choice, and I chose the furthest, most remote place that was going to be on that map. And there I went.</p>
<p><strong>Michael Hingson</strong>  21:36</p>
<p>And why did you do that? Why did you choose such a remote place?</p>
<p><strong>Tom Barna</strong>  21:39</p>
<p>I didn't want to be like everyone else got it. I didn't want to do the easy stuff. I wanted the toughest, most challenging. I didn't even know what I mean, what does that mean? I don't I mean, I didn't know. But I just know I wanted to be away from government and bureaucracy and people, you know, I wanted to get out into the culture, and they delivered me in the back of a Peugeot pickup truck, and we pulled up in the village. There's totally dirt roads, you know, it's it took, it took a day to get there. And they pull up into into my village, and it is a village, and in front of my mud hut, I really had a mud hut, and they dropped me off with my little bag of survival goodies, so to speak. And there I was for two years. It was an amazing, extraordinary experience, to say the least.</p>
<p><strong>Michael Hingson</strong>  22:32</p>
<p>How were you received by people there</p>
<p><strong>Tom Barna</strong>  22:36</p>
<p>again, I refer to this like going to Mars. No one. No one knows you. You don't know them. You have nothing in common. I couldn't talk about the Pittsburgh Steelers with them. I couldn't talk about anything. And they couldn't, you know those? These were people, good people, who were looking just trying to survive every day. Finding firewood was was a goal. In the morning, when the women got up, getting water from the well, finding something to eat, that's what their life was. So how was I received in the beginning, they kind of it was based on perception of who Americans are. They thought that I was going to as the American guy showing up in their village. I am rich. I have all the answers to life, and I have trunk truckloads of medicine and and so in the beginning, I would wake up in the morning, there'd be a line of people outside my mud hut waiting to meet me, so that they could ask me if I could help them, which I couldn't. I mean, not like that. I mean, I was there to help them as a village. But eventually, eventually, even though they were, they would call me this. The term they used for me was Nasara. And then anytime I walk around the village, and I was told eventually, initially it was stranger, but no, it actually met white guys. So it was I was received well and made some friends again. It's hard to make friends when you have absolutely nothing in common and you can't share or express or it's just hard. So I would get up in the morning and I would go to the marketplace, and I, once a week, I could find one tomato, and every morning that they would kill a goat and cook the goat meat on the grill, and I would eat goat meat. And then eventually, you know, it's you've heard of on island time. It's the same way out there. It's they say, I'll see you later. That might mean in three weeks. Very slow, slow, slow life. It's to slow down. Is the challenge, especially for an American, to go into a village and then just realize that no one's in a rush and back to. Just back when I didn't have there were no cell phones, and I had one little short wave radio I could bounce off a signal from Europe. But other than that, I had absolutely no communication with the outside world. My world were my villages. What tell me</p>
<p><strong>Michael Hingson</strong>  25:14</p>
<p>what it was like being in a mud hut and what a mud hut is all about.</p>
<p><strong>Tom Barna</strong>  25:21</p>
<p>So, you know,</p>
<p><strong>Michael Hingson</strong>  25:23</p>
<p>and what, and what happens, it rains. But that's another story. Yeah, no,</p>
<p><strong>Tom Barna</strong>  25:27</p>
<p>I was one of the fortunate ones on my mud hut. I had, like, a 10, so 10, a 10 roof, which, first of all, doesn't rain very much. I'm, I'm in the desert. I mean, in the desert, on bruises, literally, on the edge of the Sahel. I mean, it's just, it just doesn't rain. I mean, when it does, it's, it's a disaster, but it doesn't rain very much. But there's no furniture. There's no plumbing. I mean, my, my, I had a kind of a hole in the ground outside, which is where my sanitation, but it was kind of interesting. They would have these clay pots that they would fire fire. And you would, what you could do is you put them in a corner of your one of the rooms, and you, you put sand underneath it, and you, if you fill it with water. I don't I never understood the physics, but it actually the water would actually be cooler, and get cool than anything else, if you just left it outside. But then I would get one pail of water, one bucket, a bucket of water every day from a lady who would go two kilometers away and pull it out of a well, and then she would deliver it to me. And my one bucket of water was for washing, eating whatever I wanted. So, so it's, it's my mother or my grandmother, somebody sent me over, you know, eventually a hammock, which was awesome, because I didn't have to lay on the ground, on a straw mat. But I'll tell you a story. One night when I was laying in my hammock, in the middle of the night, I started like I was in being electrified, shocked like, like electricity was going through my body. It was, it was horrendous, and I fell out. But of course, there wasn't electricity. I was covered in man eating ants or something. It was a nightmare. But that's what it's like living in a mud hut. There's, there's, there's really no protection from anything, and it's you may as well be living outside, but, but you know, it is a place to collect yourself and and find some sanity.</p>
<p><strong>Michael Hingson</strong>  27:40</p>
<p>What did you do about the bugs when they invaded your body?</p>
<p><strong>Tom Barna</strong>  27:45</p>
<p>Yeah, so there was a hell of a swine swiping them off my body. It's only happened once. I don't even know where they came from, because there's really nothing alive out there. I mean, it was just amazing. So it was kind of shocking to say the least. But no, I didn't have there were, there were mosquitoes, which is why I, in that area where I lived, is one of the more dangerous forms of malaria, and we take, I believe that I can remember the name of the medication. It's called airline but, but there's medication that's supposed to it keeps you from dying. But there's, there's like, there's no vaccine, there's nothing preventative to keep it from from getting malaria when you're bitten, and all it does is you try to keep you alive. And we would take, I would take two pills every Sunday. But when you contact contracted the malaria, you basically OD on the pills because you need it, otherwise you wouldn't survive. And one time I caught it and and it's what happened. I don't know if you're familiar with malaria, but it's like fevers, chills. Fevers chills. Your body just goes back and forth. Finally, there's your body just gives out, and eventually you lay down a dock. But I did lay down and I was gone. I didn't really think I buy cold, cold world. You know, it's not like that. I mean, I had this for a couple days, and it was just I was delirious a little bit. But finally, I'm gone. I'm laying I'm laying there on the ground in my little mud hut. And next thing I know, I'm being awakened by an old French missionary who had was coming, just by chance, was coming through the town and came to want to see the this Peace Corps volunteer guy. So he came in on my family on the ground, and the East was French, and he their method is they could use pKa shots. So he was shooting me in my thighs, inner thighs, and he stayed with me for two or three days, nursed me back. And it was, it was fine. I couldn't give blood for seven years. But other than that, the. I've heard that you can have reoccurrences of this, of the disease, but I never did. So thank God.</p>
<p><strong>Michael Hingson</strong>  30:06</p>
<p>So after two years, you came back.</p>
<p><strong>Tom Barna</strong>  30:10</p>
<p>I did. I, of all places, I landed in Las Vegas, Nevada, where family was so in the middle of the night. So I go from a mud hut and and nothingness, and I land in Las Vegas, Nevada in the middle of the night, and you talk about, I can remember the shock. It was just I lost a lot of weight, so I was kind of thinned out, and I was in shock, and I ended up staying for a year. It was, I guess I was catching up on life, and it was so much fun. And so one day I said, I know this is not my destinies. To Las Vegas. It was fine for that year. In fact, that's probably too long, but so out of the blue, again, as was my nature, I go and I try to join the military. I tried the Army, the Air Force, and the Marine Corps. And the Air Force didn't have any openings. The army did and the Marine Corps did. I knew nothing about the Marine Corps, but this is, this is kind of sad any Marines are watching. But the reason I chose the Marine Corps was not because of of all that it stands for, and all that it is, but I had to go get a physical in Phoenix, Arizona, for for the military. And the army was going to send me by bus, but the marine corps were going to fly me down. So that's why I chose the Marine Corps, because they were going to fly me to my physical. Kind of sad, but that's why I chose it, and off I went. Be 22 years.</p>
<p><strong>Michael Hingson</strong>  31:45</p>
<p>So what did you then do?</p>
<p><strong>Tom Barna</strong>  31:49</p>
<p>So once, so I went to went to training, so I had a degree, so I was in the officers program. So it's, which is was important to me. I thought at that time I wanted to be a commissioned officer again. I didn't really know what all I meant. My dad was not a commissioned officer. So I had I was not against being a non commissioned I just Well, I have a degree, so why don't I see if I can take advantage of that? So I went through their officers training class in Quantico, Virginia, Quantico, right? And it was probably, I mean, it was, it's like being back in Peace Corps boot camp. I had no idea what I was getting. I had no idea, totally unprepared. And I'm in June and July and August. And if you know, you know Quantico, those are hot luck. And I went. I was not in shape, and I had it wasn't until I got halfway through that a light went on, and I finally realized I wanted to be a Marine. And so now I had new motivation. So got my commission, and while I went off to the next another six months of training with the Marine Corps, and it's called the basic school in Quantico, Virginia, which, again, I didn't even know I was going to have to do that. It turns out there's more school involved so much i didn't know i which is, again, if you know anything about me, it's odd that I didn't prepare a little bit, but while I was in the six month training, on a blind date, I met my beautiful wife, Carmen, and so we met in November. I proposed to her in January. We got married in March, so it's a very short and I was on the weekends because I was in training, and we just celebrated this last year, I think, 42 years together. So we our first duty station was in Okinawa, Japan, and off I went in my Marine Corps. Wow, Richie, go ahead. I told you I could blab blab blab.</p>
<p><strong>Michael Hingson</strong>  33:58</p>
<p>Non Stop. You're You're doing fine. So you went through all the training, you decided to be motivated, and then what did you do as a Marine?</p>
<p><strong>Tom Barna</strong>  34:10</p>
<p>So I I knew I was probably not the toughest guy on the block. And Marines are tough in general, right? I mean, that's what we count on. So I'm like, Well, I'm probably not going to be the best infantry man on the planet with the Marines. So I was able, fortunately, to choose what's called logistics. So basically it's a management of people, equipment and systems. So that was my specialty, which was another three months of training, but I got through that. Loved it. So basically, I did things initially in my career, I loaded some of the largest ships. I was in charge of loading some of the largest ships out there. I've loaded equipment and on trains and in planes. It's amazing. But I did it and my. First assignment in the Marine Corps in Japan was to a unit which, again, doesn't exist anymore, called first track vehicle battalion, which had tanks and amtraks. Those are those amphibious vehicles that swim from ship to shore. And it was amazing, because that unit always deployed, you know, when on missions out of the Pacific. I loved it, so that was my first duty assignment, and that's what I did. So I learned it. I thought I wasn't too bad at it, because I could manage people, equipment and systems within the Marine Corps.</p>
<p><strong>Michael Hingson</strong>  35:34</p>
<p>So, so you ended up moving around again, yep.</p>
<p><strong>Tom Barna</strong>  35:42</p>
<p>So did you know Kanawha? I had a good tour, so I ended up on a career path such that I found myself as a recruiter in charge of the check this out. My area of responsibility as a recruiter, an officer recruiter. So I recruited students, basically in college to join our programs in the Marine Corps. And I had southern Washington, all of Oregon, Western Idaho, Hawaii and Guam. So I could because Guam was over the International Date Line, right? So I could literally work eight days a week. It's pretty amazing, but so yeah, I recruited for three years, and that's where I first met General Jim Mattis. They call him an ad Dog Mattis, but I knew him. He was my boss. I knew him when he was a major and one of the most extraordinary men in my life. And I would meet him again the second time I went into the desert for war, but that was the first time. Was he was my boss in recruiting, and I was fishing in Corvallis, Oregon. There you go.</p>
<p><strong>Michael Hingson</strong>  36:58</p>
<p>Well, so you, you've been both you in the original Gulf War, and then you fought in Afghanistan, or you served in Afghanistan as well. Yeah, so</p>
<p><strong>Tom Barna</strong>  37:09</p>
<p>the Gulf, the first Gulf War I was stationed, and at that time I had been transferred to Hawaii. I know, tough duty, but it was a Kaneohe Marine Corps Air extension. And it was in during that tour that I ended up in Saudi Arabia in just just north or just south of the Kuwait border. So I was one of the first in, and therefore, almost a year later, was one of the first out. So that was an amazing, obviously, experience. I can tell you this, that when I went, because I've been on so many deployments and so many events where they this could be something. This might be a big this could be the big one. You know, you do that, you know, he was just like, okay, so you don't, you know, developing and you know negatively anticipation about anytime going into but going to the Middle East. Okay, so it's, it's, I'm coming home. Okay, I'll tell you two little stories about coming home again. I'm out. I didn't know that this was going to be a war when I left right, and then, of course, we all know what happened. Now I'm on my way along. The war is over. Some of the very first guys returning. So my plane lands in LA, and we give it, are given opportunity to get off the plane and go to the terminal there get a coke or whatever. I've been honest to us, they had announced over the intercom that that war veterans right out of the desert are at Gate, whatever, 16. So I didn't know that. None of us knew that had happened. So I get off the plane, I'm one of the first off, and I walk into the terminal, and it seems like 1000s of people are screaming and sharing. It was overwhelming. I had no idea. Because, again, I didn't know what went on back in the world, back back home, when people saw their TVs, Scud missiles, I didn't know any of that. I only know what I was doing out in the desert. So the second little story I'll tell you is, so I'm on the bus. We landed on Honolulu, got on the bus, head back to my base, and I, kind of, I was, I was a captain. I had a I was a commanding officer for a unit of around 230 Marines and some sailors. And so you have, you know, you have to sort of maintain a certain demeanor, right? When you're the boss, you got to keep in mind that you know that you have to set, set the pace, be the leader, set the example, etc, so you really don't have time to reflect personally and, you know, and get emotional, all that kind of stuff. So I'm on the bus heading all. Home. I'm like, a couple miles from from the base, and I internally allow myself to lose it a Marine. I was like, I was, I covered my hand my face and put my head on the window. But I I couldn't stop being so choking up and emotional. I was coming home, and then I got, I get off the bus, and I'm looking for my wife and my three babies. And they all had, they had chicken pox, all of them, so they had scarves in their heads, and they were the little girls were so very Daddy wasn't gonna love them anymore because they had chicken pox. But I grabbed all my my three kids and my wife, I embraced them, and then, then, also I could feel the lights of TV cameras were on us, so I was whispering into my wife's ear. Whatever you do, you don't pull away. I don't want any of these. This is our moment, not theirs. And sure enough, it worked out. But yeah, so I came home and moved on with my career. And so now you know, you talk about you I know</p>
<p><strong>Michael Hingson</strong>  41:03</p>
<p>grant without all with all your traveling and all that, how did you meet your wife and how did all that work out? Yeah, so it was a blind date.</p>
<p><strong>Tom Barna</strong>  41:09</p>
<p>So I was, I had a buddy when I was in training who had, he was dating someone, and I, I said, Well, I won that date. Can you set me up. So it was through Steve, my buddy Steve Beckel, Martin, and his now wife, Tessie. They turned me on to my wife Carmen. And so her greatest concern meeting me again a blind date, was that I wasn't going to be like eight foot, you know, nine or something, but I'm five eight, so she was appreciative of the fact that I wasn't too tall. But that's yeah, so that's how I met her. And she's a she's from the Philippines, she's a Filipina, and she's, like, we dated just on weekends, so it's only time I could see here was on the weekends. But yeah. So it's been a beautiful life with my wife.</p>
<p><strong>Michael Hingson</strong>  42:05</p>
<p>How long you been married now?</p>
<p><strong>Tom Barna</strong>  42:07</p>
<p>42 years.</p>
<p><strong>Michael Hingson</strong>  42:09</p>
<p>Oh, well, there you go. We Yeah, my wife and I were married 40 years until she passed away in November of 2022 so it's rare nowadays that you find people who are married that long, but it's the greatest thing.</p>
<p><strong>Tom Barna</strong>  42:22</p>
<p>Well, I read your book, so I know that she was an amazing person, so we were both very blessed.</p>
<p><strong>Michael Hingson</strong>  42:29</p>
<p>Oh, I think so so. So tell me your thoughts about September 11, that I don't how did you hear about it, and what do you think about that?</p>
<p><strong>Tom Barna</strong>  42:41</p>
<p>So at that time, I was in a Marine Corps program where I could, it's like, it's not the reserves, it's a kind of a different program where I could, I basically was would replace an active duty officer who went forward to go forward in a war. So two months every year, every April, every August, believe it or not, here I go. I'm back. I'm living in Minnesota by at this time, but I would fly back in April and August for a month each time and train in my with my unit in Hawaii, basically learning the job and position of an officer I would, I would replace if he went forward in combat. So again, you know, I am not anticipating anything. It's just it was a great program, and I love those Marines and marine force specific. So I'm as a kind of a civilian job. I work for Minnesota Department of Transportation, and the day of the attack, it's our responses were just like everybody else. At first, disbelief. My boss had a TV in his office, and we thought a little plane hit the you know, it's just like everybody else. We all thought the same thing. Nobody could imagine the severity of what was about to happen that day. Yeah. But finally, after the second plane in the to the towers, I remember distinctly telling my boss, we're going to walk and I I'm, I suspect I'm going to be called up Sure enough, within two weeks, my counterpart on active duty, he called now he's the guy I'm supposed to replace when he goes, goes off to fight the war, right? So it didn't work out that way. He called me, said, I can't believe I'm telling you this, but you're going and I'm staying. He's staying. So that's how, that's when I yeah, that's, that's how I found out about, you know, 911 was watching it on TV in my boss's office, and none of us truly grasp the enormity of it. Obviously, no, it just it was unimaginable. So you weren't necessarily afraid. I wasn't. I just knew we were going to war, and at that time, Afghanistan. And Osama bin Laden was the name floating out there again. I wasn't expecting to be shipped off to the Middle East. I thought I would just take my position and get marine force Pacific in Hawaii. But nonetheless, that's how I that's how I found out, and I I had obviously learned a lot more about it when I got back from the desert. So I would actually shipped off to I was one of the first, one of the first Marines. Again, oddly enough, I landed in Bahrain, and that was going to be our, our turn the off point into Afghanistan. So we had a base series. That's, that's where I was located initially, but so all my guys were flying and doing all those sorties, not my guys personally, but the people that I support. We're flying shorties, all the initial sorties and into Afghanistan. It's just a hop, skip, but a jump over the water from where I was. But did I answer your question.</p>
<p><strong>Michael Hingson</strong>  46:03</p>
<p>What I'm really curious about is, and I've never really talked to too many people about this, but when we invaded Iraq, I think there, there were a lot of people who questioned whether that was a wise thing to do. What do you think about the fact that we invaded Iraq? Did we take our eye off the ball and didn't focus as much on Bin Laden as we should have? Was it appropriate to go into Iraq? I mean, those questions Saddam Hussein was a scrounge but logistically or tactically, was that the right thing to do? You think?</p>
<p><strong>Tom Barna</strong>  46:41</p>
<p>Well, you have to my mindset at the time. I ask you a question, but my mindset of the time was, as a Marine is, and I actually did some of the initial planning into the Iraq invasions on the screen, very, very early stages, again, not really knowing what was going to happen, per se, because we were there for Afghanistan. So now you have to remember, I'm going to go back to the first Gulf War. I remember there was a lot of discussion when George Bush chose not to go into Baghdad. In fact, once we we knocked out his army and won the war, George Bush was happy to bring the boys home and the girls. So there was a lot of talk there. Why didn't we go in and just take this guy out then? But I gotta retaliate. Being up there in the desert and the edge where I was for that time, I was glad to come home. I left the politics and all of that to the generals and the incidents. So I was okay with not going into Baghdad. Then now, 10 years later, you know, we got again, and it's, it's peculiar, because I'm not again. I'm out in the in the desert, so to speak. I'm not really exposed to all of the politics and the discussions. I don't, I don't know any of that. I mean, my my head and where we were at was to do our job, and if that meant and going in to get Saddam this time, I actually was okay with go get go. Let's go get them. Now. I was ready. But again, I wasn't really, I didn't really know the good, the bad, the ugly of it, yeah, in retrospect, because I think I'm allowed some allowed to comment, to answer your question. More specifically, I was a mistake, I think in an error. I mean, it all was so dependent upon the intel that wasn't right. I mean, Saddam didn't have nukes. If he had nukes, I would have I would feel differently.</p>
<p><strong>Michael Hingson</strong>  48:49</p>
<p>But different question, different story.</p>
<p><strong>Tom Barna</strong>  48:51</p>
<p>Yeah, and it was but, but the Americans were being sold on the fact and everyone could support that these guys nukes and these we know he's a crazy man. We know what he's capable of, then you kind of like, yeah, we gotta, we gotta do this. Now, I don't know how I again. I don't know if it was a personal problem. What got us in that direction again, back off to Iraq, and why we didn't focus on Afghanistan, to answer your question, but yeah, I did what,</p>
<p><strong>Michael Hingson</strong>  49:19</p>
<p>in essence, but you were a Marine, and you did what you were told. And, yeah, that's okay.</p>
<p><strong>Tom Barna</strong>  49:25</p>
<p>It isn't. I didn't feel any moral problems with at the time. But again, I was not as exposed to what everybody else back in the country knew. I didn't, you know, the whole thing with the Secretary of State, you know, briefing the UN about the nukes and this and that, I didn't know he did that. I was had no exposure to that, so I didn't, I couldn't form an opinion. There was a stuff</p>
<p><strong>Michael Hingson</strong>  49:49</p>
<p>I didn't know. There wasn't a whole lot of skepticism about whether what he was telling the the UN was true or not, anyway, even then. But without I was, I was. Curious. I I think that, you know, war is such a horrible thing, but I, I've always thought that we did take our eye off the ball on Afghanistan a little bit, and probably shouldn't have done that. But again, I'm not one of the people who was up there and who knew everything that there was to know, but I think that there were a number of people who did realize that the whole idea of weapons of mass destruction and nukes and all that wasn't necessarily accurate. But who knows,</p>
<p><strong>Tom Barna</strong>  50:34</p>
<p>and you're and you know, if you go, if we had just focused on Afghanistan, I can tell you that there's a lot of complexities, similar to Vietnam, you don't always know who the enemy is. I mean, it's it would have been a long, drawn out, as it ended up being anyway. It's never going to be if we hadn't committed resources and effort towards Iraq. That doesn't necessarily mean we would have finished any sooner in shutting down, capturing, you know, bin Laden,</p>
<p><strong>Michael Hingson</strong>  51:06</p>
<p>yeah, well, tell me, after all of that was done, you ended up becoming a playwright. Tell me more about that story.</p>
<p><strong>Tom Barna</strong>  51:13</p>
<p>Okay, so, so I'm gonna get a little personal here. Okay, and I don't I have confessing something I don't tell hard to anybody, but, but, but I tell you like nobody else will know, right? This is way between you and me, okay, but I had a drinking problem, as one might maybe imagine. Could be. Could could be the case, but I was all my friends and family, everybody was in denial. So there was nobody grabbing me by the shoulder and saying, Tom, you know, all these things that have happened to you because of booze, you know, maybe there's a problem going on here. Maybe we should have tried. I never got that. Didn't happen. So mentally, in my mind, I knew I had a problem. When you're racing home as fast as you can to get to the bar and then you're going to close the bar, it's there's a problem. So what one night I got mugged and robbed, and I don't remember anything of that night, but it was I had a punctured eardrum, a broken finger, and but wow, it was that wake up call. And so I went out. I'm an RV here, so I have you know, I can't Berlin, went out to a local lake here and spent two weeks on the lake, on that lake, Lake Elysian. And just to collect myself and say, Okay, what that? What's going on here? You run this certain awesome trajectory, and then, you know, alcohol has, has done things to you. You You have done things because of alcohol. It's not the path anymore that you you had initially intended to traverse. So I spent two weeks asking myself, I made deals with God. I know you're not supposed to do that, but I did. I made deals with God, and I from that moment, that night, that I got mud to the today, so it's a lot of years I haven't touched a drop. I haven't I did go through it out program. I did receive help, I I went through the counseling process. I did all that and but I haven't touched a drop, and I don't have a temptation. But the funny thing is, when you're drunk, you spend a lot of time with the bars, and when you're drunk, most of your friends are at the bar and they're drunk. So one day when you wake up and you're not a drunk anymore, and you realize those aren't my friends, or if they were, I don't even know who they are, and I found myself with a lot of downtime, like, what am I going to do now? I don't have hangovers, I'm not sick. I'm not ill. It's crazy. So part of the deal when I was out at the lake was, what is it that I really wanted to do? What if I always wanted to do that? I never did. I had planned. I thought I would, to my youth, want to do it, but I never did. And I was writing, and I'm not even trained. I have no such skills. I just said, Okay, I'll do that. I said, I'll do that because I believed in myself again. I didn't I was a bit naive. I didn't realize what I don't know. I learned my first couple of years what I don't know, and then I learned it, but it was because of my drinking problem and leaving that and finding now and meeting a new life that I became a playwright. And that's I've been a playwright now for about 15 years, full time. It's, it's, it's my passion.</p>
<p><strong>Michael Hingson</strong>  54:56</p>
<p>Has you always wanted to be a playwright?</p>
<p><strong>Tom Barna</strong>  54:58</p>
<p>Then I wanted to. Conscious, yeah, I wanted to write. I didn't, you know, it's like, when I when I want to write, write books. I've always written lyrics. I've written lyrics all my life, poetry, but like, it didn't appeal to me as much. Like writing books. I don't even know what that means. Writing plays. What does that mean? Well, I discovered what being a playwright was all about. I'm like, Yeah, that's what I want to do, and whatever it takes, whatever I have to do, no matter how bad I am, that's what I want to do. So that's kind of weird, I guess.</p>
<p><strong>Michael Hingson</strong>  55:37</p>
<p>So what kind of plays or things have you written?</p>
<p><strong>Tom Barna</strong>  55:42</p>
<p>I am definitely I write a lot. So I nonstop. I have, I have a whole process that I use to develop plays, create plays, write plays, edit plays, get plays, produce, blah, blah, blah. It's a long, long process, but I write, I prefer to write full length plays and but my bread and butter, as I discovered early on, was also write short plays, because theater companies around the around the country really into short play festivals, and my odds were tremendously improved In getting produced if I wrote shorter plays, short plays, 10 to 20 minutes in length, full length plays anywhere from hour and a half to two and a half hours. So so my preference is the full length play is, it's really but it's it's so much harder to get produced because there's I change happened in our country when it comes to the theater. There was a time, 25 years ago when theater companies were making money, and we're community, theaters were making money, and the process was all these theater companies, in essence, would adopt emerging playwrights, and emerging playwrights would get would have a chance to get their work performed on stage and learn from that process. But as the years went on, theater companies, local community theater, were having a hard time making money. So they weren't going to make any money off a Tom BARDA play. They're going to make money off Oklahoma. So that's what a majority of the companies, theater companies around the country, and I don't blame them. They got to fill the seats, they got to sell the tickets, but we lost the process there where emerging playwrights could learn from the process of success, failure, etc, the whole concept of getting produced on stage. But fortunately, this new process developed in the theater world, and it's called the conferences, which I I'd be happy to share with you if you want. But yeah, so I like writing full length, and I drama, comedy. I've done musicals. I like everything. It's just, I have, I have ideas. And I was people, have I draw a blank? I didn't know what</p>
<p><strong>Michael Hingson</strong>  58:12</p>
<p>to write about. Have you written any plays that have become fairly well noticed that we might have heard of?</p>
<p><strong>Tom Barna</strong>  58:19</p>
<p>No, okay, not I would I have been produced across the country, but no, I watched some of your guests who've got some pretty extraordinary, accomplished writers as guests. I'm not there yet, but I've had great I have considered myself great success. I I've done well. So I'm I'm not, I'm not complaining. But no, I haven't been on New York or Chicago or LA, but the play I'm working on now, that's how I my mindset is, this could be the one. There you go. This could. But you know, my passion is such that even if it's not, I love it. I'm passionate about it. I'm still going to do it. I will tell you this the thing in the theater world. I wish I had, kind of, I had gotten to know these people sooner, and I watch you some of your shows. You can see it. There's a there's a certain community ship that exists in the in the in the arts. And I can tell you that in theater, for example, we're all that customs are rejection. Can you imagine actors auditioning and being rejected, auditioning being rejected, playwrights submitting plays being so it's kind of a we support one another because of this rejection, familiarity and that we all survive and we support one another. It's amazing the love that I have come to know in the arts world that I didn't know really was out there. They're good people, and I love them, and I'm glad to be part of them.</p>
<p><strong>Michael Hingson</strong>  59:50</p>
<p>If you were to talk to someone who's frustrated with life, or maybe a young person so on, what do you. Is the most important life lesson that you can impart to them.</p>
<p><strong>Tom Barna</strong>  1:00:04</p>
<p>Don't be afraid to make mistakes. Know that everybody makes mistakes. It's okay to make mistakes. It's okay to fail. But the most important advice I would give is to set goals, have goals, and then what a lot of people do is set goals, but they don't set objectives to accomplish those goals. They just they don't devise plans. Planning on your goals is just as important as setting goals and then evaluate yourself. How am I doing? You know, am I? Am I there yet? What am I? What can I do differently? But in the in the arts world, it's nothing will come easy and true, true enough. You could win your Tony Award next month, and then everybody forgets you six months later. Yeah, you have to, you have to know that that really, that world exists. So don't expect Tony's every month and and just and if you can find a passion, you got to be passionate. Like I can tell Michael you're passionate about what you do. I mean, it's amazing to see that come off you. That's what you have to have. And I don't know you can give that advice. And how does one teach passion? But find something you like, something you want, set goals. Go after it, make mistakes, fail, keep going.</p>
<p><strong>Michael Hingson</strong>  1:01:33</p>
<p>I think one of the most important parts about what you just said is it isn't enough to set the goals. You have to have a plan to achieve them. It's like New Year's resolutions. Everybody makes all these resolutions every year. Those are great goals. Never plans how they're going to achieve the resolution. And I, I don't set new year's resolutions. I set goals for myself, but I also do think about, how am I going to accomplish this? What am I going to do? What do I need to do? And actually, sometimes I'll think about goals, and then I'll think about what I want to do and how I'm going to do it before I actually set the goal. And then by the time I set the goal, I really understand this is what the process is. This is what the the outcomes need to be. This is what I'm sacrificing to get there. But I have already decided I can do it whatever it happens to be,</p>
<p><strong>Tom Barna</strong>  1:02:26</p>
<p>and you have been quite successful with that process.</p>
<p><strong>Michael Hingson</strong>  1:02:29</p>
<p>I think life is fun, you know, and I think we all need to learn to live life and and also, I'm perfectly happy associating with a lot of other people asking for help. I love collaboration, so I think that's a very important thing to do. Well, thank</p>
<p><strong>Tom Barna</strong>  1:02:45</p>
<p>you for bringing that, bringing that up, because I do want to throw this out there. Because, yeah, I know that I always teach my kids it's not about me, me, me, me. I want that to come across here, that any success I've had, or any any of the good stuff was all because of me. It wasn't. I have heroes. My mom, most amazing Joyce Barna, person on the planet. My brother, my sister, my wife, is extraordinary. My My children are my heroes. So then all of my best friends in the in the arts world, we all help one another, work with each other, and it just can't be done alone. So it's important to to be in a community, to find a community, and sometimes that starts with your family,</p>
<p><strong>Michael Hingson</strong>  1:03:34</p>
<p>and it's more successful when it isn't alone. I've written three books, and I've collaborated. It's been a collaborative effort each time, and I've learned so much more by doing that, and I think we've written so much better materials because of that. I think that's really so important to do.</p>
<p><strong>Tom Barna</strong>  1:03:53</p>
<p>I better not forget to name my sister Beverly. There you</p>
<p><strong>Michael Hingson</strong>  1:03:56</p>
<p>go. Yeah. Otherwise, she's going to come and</p>
<p><strong>Tom Barna</strong>  1:03:59</p>
<p>get you. And one last person I want to throw out there. You know, I don't know if you've ever had a muse, or is really need for a muse in your in your career, but for me, in the beginning, I had a news Frank Cesario, and this guy was amazing. He would blow smoke up my skirt telling me how great I was. He was the most encouraging person I've ever known. He would go out of his way to help me get produced. It was if you have someone like that in your life, feel blessed.</p>
<p><strong>Michael Hingson</strong>  1:04:32</p>
<p>Yeah, yeah. It's so important. Well, I want to thank you for being here. You know, we've been doing this over an hour. We've been having fun or what? No way. And so I want to thank you for being here with us and being part of unstoppable mindset. I really appreciate it. I want to thank all of you who are out there who have listened to this podcast, who learned a lot and got a chance to listen to some really great life lessons. Lessons from Tom Barna, and I hope that you'll take it to heart. I think there's a lot that we can all get from a podcast episode like this, and I hope that you all will. I'd love to hear from you. Love to hear what you think about the episode. Please email me. Michael, H, I m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and Tom, if people want to reach out to you and contact for whatever reason, how do they do that?</p>
<p><strong>Tom Barna</strong>  1:05:31</p>
<p>Well, I have a website, Minnesota playwright dot, Weebly. That's W, E, B, l, <a href="http://i.com" rel="nofollow">i.com</a> Minnesota <a href="http://playwright.weebly.com" rel="nofollow">playwright.weebly.com</a> if you go on there on my website, Minnesota, <a href="http://playwright.weebly.com" rel="nofollow">playwright.weebly.com</a> My contact information is on it. Thank you for asking</p>
<p><strong>Michael Hingson</strong>  1:05:50</p>
<p>any place to watch or listen to there.</p>
<p><strong>Tom Barna</strong>  1:05:54</p>
<p>Um, actually, there's a lot of really good stuff about my plays, current and future and past. So it's a good place to go. Great.</p>
<p><strong>Michael Hingson</strong>  1:06:01</p>
<p>Well, thank you for for that. I hope people will reach out again. As I said, I'd love to get your opinions. Love to hear what you think about our episode today. We really would appreciate it if you give us a five star rating and a review. Please review us. We value that a lot. So hope that you'll do it. If you know anyone who ought to be a guest, or who you think ought to be a guest, an unstoppable mindset and Tom that includes you. If you think of anyone who you think ought to be a guest, please introduce us. We're always looking for more people to help show all of us that we can be more unstoppable than we think, the than we think we are. But again, Tom, I just want to thank you. It's been great to have you here. This has been fun. So thanks very much for your time today. Thanks, Michael, you take care, buddy. Thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others, I have a free gift for you. Head over to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and download my free ebook, blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening, keep learning, keep questioning, and keep choosing to live with an unstoppable mindset. You.</p>]]></description>
<itunes:title>From Marine to Playwright Living an Unstoppable Life Story with Tom Barna</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b0ebd616-2d56-4d4f-aa61-636ae1eb5e8e.mp3?source=rss&amp;ext=asset.mp3" length="98060389" type="audio/mpeg" />
<itunes:episode>426</itunes:episode>
</item>
<item><title>Episode 425 – Building an Unstoppable SEO Strategy That Wins in Competitive Markets with Chris Dreyer</title>
<guid isPermaLink="false">https://pinecast.com/guid/7f021b04-7712-4a29-9b02-3870f3cca632</guid>
<pubDate>Tue, 24 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>00:46:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9b031e2c-eddf-48b0-be00-37a4275fceab/UM425-Chris_Dreyer-Cover_Art.jpg" />
<description><![CDATA[<p>What if the real secret to business growth is not creativity but competition?</p>
<p>I sat down with Chris Dreyer, founder of <a href="http://Rankings.io" rel="nofollow">Rankings.io</a>, who built one of the fastest-growing legal marketing companies by mastering SEO, niche focus, and relentless execution. Chris shares how his early work ethic shaped his path, why he chose the highly competitive personal injury space, and how treating business like a math-based game helped him scale. You will hear how content, reviews, and authority drive Google rankings, why most lawyers misunderstand marketing, and how narrowing your focus can actually expand your results. I believe you will find this useful as Chris shows how discipline, data, and consistency can turn any business into an unstoppable force.</p>
<p><strong>Highlights:</strong></p>
<p>00:56 – How early work and family habits built a strong work ethic05:00 – Why taking the hardest job created resilience and grit12:12 – How serving people helped develop communication and confidence24:22 – Why choosing a competitive niche leads to greater success37:08 – What it takes to rank at the top of Google consistently51:16 – How doing free work early builds skill and long-term growth</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Chris Dreyer is the CEO and Founder of <a href="http://Rankings.io" rel="nofollow">Rankings.io</a>, the category-defining SEO agency built exclusively to help elite law firms and personal injury lawyers dominate Google’s organic search results. Under his leadership, <a href="http://Rankings.io" rel="nofollow">Rankings.io</a> has become synonymous with measurable results, helping attorneys secure life-changing cases through visibility at the exact moment potential clients are searching for help. The company has achieved what few in the legal marketing space ever have, earning a spot on the Inc. 5000 list of fastest-growing private companies for eight consecutive years, proof of both sustained growth and relentless execution.</p>
<p>Beyond Rankings, Chris is a builder of platforms and a voice of authority in legal marketing and entrepreneurship. He is the <em>Wall Street Journal</em> and <em>USA Today</em> best-selling author of <em>Niching Up: The Narrower the Market, the Bigger the Prize</em>, where he details how focus creates outsized impact. He is also a seasoned real estate investor and the host of the Personal Injury Mastermind podcast, where he interviews top attorneys and business leaders shaping the future of law. His influence extends across respected councils and networks, including the Forbes Agency Council, Rolling Stone Culture Council, Business Journals Leadership Trust, Fast Company Executive Board, and Newsweek Expert Forum, cementing his reputation as both a practitioner and thought leader.</p>
<p>Chris’s path to entrepreneurship has been unconventional yet relentlessly instructive. Once a world-ranked collectible card game competitor, he carried that same strategic mindset into business. After earning a History Education degree, his first professional role was as a detention room supervisor, hardly glamorous, but it provided the unstructured time that sparked his obsession with digital marketing. He began experimenting with affiliate sites and, at his peak, managed more than 100 properties simultaneously. This side hustle soon eclipsed his day job, propelling him into full-time entrepreneurship. When affiliate marketing’s golden age waned, Chris pivoted into legal SEO and quickly carved out a niche. Along the way, he also became a top-ranked online poker player, honing skills in risk management and probability that would serve him well in scaling his companies.</p>
<p>Today, Chris runs <a href="http://Rankings.io" rel="nofollow">Rankings.io</a> with the same competitive fire he once brought to cards and poker, driven to outthink, outwork, and outlast the competition. His mission is simple: help the best personal injury law firms win more cases, build enduring legacies, and dominate their markets.</p>
<p><strong>Ways to connect with Chris</strong>**:**</p>
<p>website: <a href="http://rankings.io" rel="nofollow">rankings.io</a></p>
<p><a href="https://x.com/chrisdreyerco" rel="nofollow">https://x.com/chrisdreyerco</a></p>
<p><a href="https://www.linkedin.com/in/chrisdreyerco/" rel="nofollow">https://www.linkedin.com/in/chrisdreyerco/</a></p>
<p><a href="https://www.facebook.com/chrisdreyerco" rel="nofollow">https://www.facebook.com/chrisdreyerco</a></p>
<p><a href="https://www.instagram.com/chrisdreyerco/" rel="nofollow">https://www.instagram.com/chrisdreyerco/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:04</p>
<p>What if the biggest thing holding you back isn't what's in front of you, but rather what you believe Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I'm your host. Michael Hingson, speaker, author and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead and connect with others. Each week, I talk with people who challenge assumptions, face adversity head on and show what's possible when we choose curiosity over fear, together, we focus on mindset resilience and the small shifts that lead to meaningful change. Let's get started. Hi everyone, and welcome to another edition of unstoppable mindset. Today, our guest is Chris Dreyer. Chris, Chris has formed a company called <a href="http://rankings.ai" rel="nofollow">rankings.ai</a>. And I'm going to let him describe what all that is about. And he's done some pretty interesting things with it. It has been on inks top 5000 companies, growing companies for the past eight years. Eight years is a long time, which is pretty cool. So I'm sure he's got lots of adventures and lots of stories to talk about. So Chris, welcome to unstoppable mindset. We're glad you're</p>
<p><strong>Chris Dreyer</strong>  01:35</p>
<p>here. Yeah, thanks for having me, Michael. I'm excited to chat.</p>
<p><strong>Michael Hingson</strong>  01:39</p>
<p>Well, let's start with kind of the early Chris growing up and all that, and see where we go from there. It sounds</p>
<p><strong>Chris Dreyer</strong>  01:45</p>
<p>good to me. So yeah,</p>
<p><strong>Michael Hingson</strong>  01:46</p>
<p>let's go. Why don't you tell us a little bit about Yeah, school and all that stuff.</p>
<p><strong>Chris Dreyer</strong>  01:51</p>
<p>Okay, yeah, let me, let me, and then you just cut me off at any point, because I can be a long</p>
<p><strong>Michael Hingson</strong>  01:55</p>
<p>talker the so can I? I</p>
<p><strong>Chris Dreyer</strong>  01:56</p>
<p>know what you mean. I, I grew up in a very small city, elkville, Illinois, my high school had 100 people in it. I was a graduating class of 28 I grew up, I would say it's kind of weird. My mom and dad, if they heard me say poor, would not love me saying poor, but I we weren't. We were certainly at the bottom of middle class or the upper or poor. I had a lot of chores. I every single weekend, I cleaned a law office with my mom or did something at the farmers market. So and at the time, it wasn't work. It was just what we did as a family, right? I didn't even understand it. We had, we didn't have city water. We had to get a truck and bring in our water, and we had well water, right? And in my family, and that was, that was early on, right? My dad was a milk carrier. My mom was a cook and and ultimately, they did better over the years and made more money. But it started off, it was a lot, a lot of grit, perseverance, working hard. And I like to share that, because my parents work ethic is very strong, very dependable, very consistent. And that's kind of where I got my drive. But that's, that's kind of how I grew up, small, small town, you know, a lot of side hustles with the parents. And once I went to college, I got that, that shock of, oh, here's a whole bunch of go from 100 to, you know, 20,000 Yeah, it's a bit of a shock there.</p>
<p>03:35</p>
<p>Where'd you go to college?</p>
<p><strong>Chris Dreyer</strong>  03:36</p>
<p>Yeah, I went to SIU, Southern Illinois University. There in Carbondale, Illinois. I actually live in Carbondale today. And, you know, I went to college. I was always had that entrepreneurial bug, and, but I went to college, it was kind of to make mom and dad happy to get that degree and, but I just knew that I was going to own my own business. And I kind of had that conversation with them out of the gate, but so I was a terrible student. Partied a lot, you know, chase the women, so to speak, and but somehow, ended up with a degree, got a job at a high school as their JV basketball coach, and I started doing internet marketing on the side to make a little extra money because I had some downtime. And by the end of my second year teaching, I was making about four times the amount doing that that I was teaching. So that was kind of my sign, and to go pursue that full time, and that's what I did. That's when I left to do affiliate marketing and digital marketing full time was after</p>
<p><strong>Michael Hingson</strong>  04:41</p>
<p>that second year, of course. Now the real question is, you were chasing the women? Did any of them</p>
<p>04:44</p>
<p>chase you? Oh yeah, oh yeah. Just</p>
<p><strong>Michael Hingson</strong>  04:49</p>
<p>want to make sure it's reciprocal here. Yeah, that's that's pretty cool, though. And I was going to ask you, and you sort of answered it, about your workout. Ethic and so on. I find that if people do grow up in an environment where they're working and they appreciate what they do get and the amount of work that they do, and they develop a strong work ethic, or their parents have it, they generally do as well, although sometimes there's some rebellions, but still, ultimately, the right stuff shows through.</p>
<p><strong>Chris Dreyer</strong>  05:24</p>
<p>Can I tell just a brief story about that? My mom, when I turned 16, it was like, you're getting a job, son, right? And it was not, we had, we were fine without, but it was like, so she took me to this place. It was called Ken's antiques, and they used to do the semi truck deliveries of aluminum, and I used to go to auctions and unload furniture. And I asked her, I was like, Why did you take me there? Well, you know, why didn't you take me to the mall? Why didn't you know to go work at a the buckle or the gap or something, you know, why did you take me? There she goes. Well, I knew if you could, if you could succeed here, you'd be fine anywhere, because it was the hardest job that I could think of. And I was like, Oh, really, thanks, Mom. Like, send me to the to the hardest job that you could think of and see if I could thrive. And I did well there. But that just kind of goes to show you the mindset that my mom had racing me, which also kind of, you know, attached to me as well.</p>
<p><strong>Michael Hingson</strong>  06:26</p>
<p>Yeah, well, and I can appreciate course, now looking back on it, of course, but I can appreciate what she said, because if you can survive in one place, and you can if it's if it is a tough job and you approach it the right way, then you'll probably be good anywhere, and there you go.</p>
<p><strong>Chris Dreyer</strong>  06:47</p>
<p>Yep, yep, to her credit, it was a very tough job. It is as still to this day, the hardest job from a physically demanding perspective that I had, but, but yeah, and it was good. It built resilience, you know, kind of helped me get that that put that true grit on and yeah, so that's kind of my background.</p>
<p><strong>Michael Hingson</strong>  07:08</p>
<p>I never did really work at a job growing up, my brother did. He worked at a restaurant and so on and bus tables and did other things. But I remember, when he got his first job, he went and applied at a at a restaurant, and the owner or manager, I guess probably both said, so, you know, we'll, we'll consider you. Would you do us a favor? There's some weeds out in the in the front, would you go pull those? And he said, within about a half hour, he got the whole place completely cleaned up of weeds. And the boss came out and said, You did all of that. And my brother said, Yeah. And guy said, You're hired. You know, amazing, you know, because my brother didn't even realize, I think at first, that that was really a test, but it was, and of course, he passed, which was cool. That's a great story, but I never got really to do much work. I kind of was more the intellectual guy in the family, and finding jobs would have been a little bit more of a challenge for me. I did do some babysitting, but that was about all I could do. I've been blind my whole life, and a lot of the jobs that were available in Palmdale, where I grew up in Southern California, were not jobs I was going to realistically be able to do anyway, but I could babysit, and that worked out pretty well. Yeah, yeah. So I mainly studied,</p>
<p><strong>Chris Dreyer</strong>  08:41</p>
<p>love it. So So studied. Can I? Can I do the reverse interview? What's some of your your top motivational books, business books? Because I'm sure you've got some that just pop top of the dome. Well, sort of, kind</p>
<p><strong>Michael Hingson</strong>  08:55</p>
<p>of, I really have a slightly different idea about that, but I'll tell you, I've read a number of the main books in the whole motivational and and management world. One Minute Manager is a book I appreciate a great deal. And I also like Dale Carnegie books like How to Win Friends and Influence People. But for me, I point out, and even to this day point out that I've learned more about teamwork and trust and leadership from working with eight Guide Dogs for the last 61 years than I ever learned from all the management and leadership books and everything else that's out there, mainly because working with dogs, you have several things that are An issue, first of all, respecting them and the job that they do, knowing that you're really forming a team with a guide dog, where each member of the team has a job to do. So in my case, the dog, and the case of people who use guide dogs, the purpose of the dog is to make sure that we walk safely as. We're walking somewhere, but my job is to know where to go and how to get there, and then I have to learn how to communicate that to the dog, and also be the leader of the pack in the truest sense of the word, which also means that if the dog is upset, or there is any kind of an issue with the dog, I have to figure out what that is, and I have to read what is going on so that I understand that and can then figure out what is occurring and make sure that the dog stays happy so it's you. There's so much to learn about trust, and one of the main things I've learned over the years is while dogs do, I think love unconditionally, unless they're just so badly traumatized by somebody for some reason they don't trust unconditionally. But the difference between dogs and people is that dogs are open to trust a whole lot more than we are. We have just had so many things go on. We read we bought them in the newspapers, we see it on the news and so on. Nobody trusts anyone. The feeling is basically everyone has their own hidden agenda, and so you can't trust anyone. And so there's very little communications today. There's very little real interaction. And people, by definition, don't trust. Dogs are open to trust, and you can earn their trust, and likewise, they get to and can earn your trust, and it is a it is a combination and kind of thing. So what I really learn when I go to get a new guide dog every time is I'm learning how to form a team with this other dog who doesn't speak the same language I do, who doesn't think the way I do. But I have to figure out what this dog does, what this dog is all about, and I'm the one that has to become the leader of the of the team and make things work. So I think that working with a dog is a lot more of a practical experience kind of thing than just reading about whatever there is to read about in books and so on. So that's why I say that. I think I've learned a lot more by working with dogs than I ever got from all the management books in the world, any of the Tony Robbins books, or any</p>
<p><strong>Chris Dreyer</strong>  12:07</p>
<p>of those. I love, every bit of that I just I was on x the other day, and it was talking about the the new CEO for Starbucks, right? Because the former CEO was McKinsey trained, right, but didn't have any actual experience at the helm. And then they brought back the former CEO of Taco Bell over to Starbucks, and the stock immediately shot up because of the application aspect of it. He had, he had done the job and been in the grind. So it's kind of interesting, kind of corollary there. But yeah, thank you for sharing. I was really intrigued, and I had to jump in and and ask,</p>
<p><strong>Michael Hingson</strong>  12:45</p>
<p>Oh, fair question, and then this is a conversation, so nothing wrong with asking questions on either side. So it's perfectly fine to to be able to do that well, so what did you do right out of college?</p>
<p><strong>Chris Dreyer</strong>  12:59</p>
<p>Right out of college, the one thing I'll tell you that I still to this day, I call myself an introvert. I don't think that, you know, introvert, extrovert. I think we have the tendencies at all times to be either one, right? But I think for me, I was more shy, but I built a lot of friends because I played sports and I knew them in college, and then they met, they introduced me to their friends. Because you got to imagine, when I had a class of 28 kids, it's like super small community versus, you know, everybody I'm interacting through their connections and their extended connections. So through college, I'd say the main education thing I got was, I did get a job waiting tables for three years, and so I got a lot of client service training, dealing with people having a ton of conversations through that, through my through my job, and also through my personal relationships with my friends and and other, you know, Students at the University, but so I think that kind of helped, helped me succeed afterwards, but afterwards, really, when I student taught at Heron, they saw my work ethic. They saw a shoe up, that I showed up, that I listened and I took action. So they, they hired me immediately, and I did the same when I was a JV basketball coach. I never missed a practice. Was always on time. Really tried to develop the kids and bring the most out of them, treated the parents well, and so I think that's what I did well, and it kind of put me in the position to have time to learn internet marketing. So I think that's kind of how it all started,</p>
<p><strong>Michael Hingson</strong>  14:47</p>
<p>when I was getting my teaching credential at UC Irvine, and I also got my master's degree in physics from there. But I student taught at the local high school, at University High School, and I student. Taught two classes. One was a physics class, and it was kind of for they called it dumbbell physics, but you know, it was kids who were sort of interested in science, but really didn't know where they wanted to go. But the other class was algebra one, and I remember one day I was teaching, and one of the students asked a question, and I didn't know the answer to it, and I probably should have, but I didn't. But what I said was, I don't know the answer right off, tell you, what do you mind if I look at it tonight, get you the answer and bring it back tomorrow. And the kid who was an eighth grader, actually accelerated, so it was high school algebra one, but he was from the eighth grade. He said, Sure, so I went home and found the answer in the book, when I should have known that, but anyway, came back in the next day, and even before I could say anything, he said, Mr. Hingson, I went home and got the answer, and I said, Well, come up and write it on the board. And one of the things that I did with with all of my classes when, of course, we had blackboards and all that, back in those days, I would want a student to come up and be the board writer, because they write a lot better than I do. And so we, we had pretty good competitions of people who wanted to write on the board. They all thought it was kind of fun, and I did spread that wealth around, but Marty came up and I said, now you got to explain what you're writing. And he had actually found the answer, which was cool, but my master teacher was also the football coach, and when I first told Marty and the rest of the class, I don't know the answer, but I will get it after class was over, Mr. Redmond said you did something that's absolutely amazing and was absolutely the right thing to do, and most people wouldn't do it. And that was you admitted you didn't know the answer, but you would go get it rather than trying to blow smoke, because these kids can see through that in a second. And he said, So you did the right thing, and I've always felt that's the way to do it. If I don't know the answer, I'll go figure it out, but I will also tell you that I don't know the answer, and you can decide whether that's a good thing or a bad thing, but I think it's a good thing, to be honest,</p>
<p><strong>Chris Dreyer</strong>  17:22</p>
<p>I couldn't agree more.</p>
<p><strong>Michael Hingson</strong>  17:25</p>
<p>And so it was fun. And and what the the other part of the story, and I think I've told it a couple times on the podcast, is 10 years later, I was at the Orange County Fairgrounds, and this kid comes up to me, Well, he was, he didn't sound like a kid anymore. And he said, Mr. Hingson, do you know who this is? Deep voice. And I went, No, not right off. And he said, I'm Marty. I'm the guy that was in your algebra class 10 years ago. Nice to be remembered, but, but he he also just remembered what happened. And I think he even said it was so cool that I was honest with him about it, which was, you know, a life lesson anybody should learn.</p>
<p><strong>Chris Dreyer</strong>  18:09</p>
<p>That's incredible. That's incredible. So</p>
<p><strong>Michael Hingson</strong>  18:10</p>
<p>it was a lot of fun. Well, so you student taught and so on, but eventually you ended up deciding to go into the entrepreneur world. But you also were a card collector, right? A game collector, yeah.</p>
<p><strong>Chris Dreyer</strong>  18:25</p>
<p>And in high school, I played this collectible card game. I played a combination of two. I mean, most people are familiar with Magic, The Gathering, but I also played this other game called Legend of five rings. And both, you know, the collectible card games, but they're really math based games based upon advantage and and, you know, you so now it's applicable to today. I can look at any whether it's Pokemon or whatever card game there is. It's, it was very, you know, it's force based, you know, benefits to attack and things like that. It attributes everything. But anyways, I played it competitively, and I was a top I was a world ranked player at one time. I won four state championships or CO days. No one had done that at the time in a two consecutive years, and it was just a top player, and when you get to the top, you become friends with the other top players, and then you talk strategy and and that even takes you to an even higher level. And so I did that, you know, for many years, competed all over the country. It was a great experience. And so, yeah, that in my house. My dad very so he had, he was a civil engineer. He has an engineer degree, but he was traveling. He was on the railroad at all times, and he wanted to stop traveling, so he accepted this job as a mail carrier so he could stay put. And. Yeah, and that's what he did. He retired as a mail carrier, but, you know, a top math expert to the to the point where there would be conversations where you could, like, I couldn't understand him, right? He couldn't understand himself, right? And, and, and there's many conversations in different aspects of this. But when we played games, whether it was Yahtzee or monopoly or whatever, every game, there was a math based lesson to it, like, which dice you rolled for advantage at Yahtzee, which ones to hold after the first roll. Poker games, pitch games, Rummy, every single game it was, it was game theory. It was math on what was the precise the best role, like Monopoly, the best properties and the probability to get an orange property over other properties and and how much you should spend at certain points of the game. And I realized saying that outline that's that that's not normal. Some people just play yatse and roll the dice and they roll what they want, and some people play Monopoly and just buy the properties they want. That was not how games were played in my household, and it was very applicable to poker and to the collectible card games.</p>
<p><strong>Michael Hingson</strong>  21:22</p>
<p>Yeah. So how often did you want to buy Boardwalk and Park Place?</p>
<p><strong>Chris Dreyer</strong>  21:28</p>
<p>Not often. But I mean, so there. That was just how I was brought up. And yeah, and it turned into a lot of what I do today.</p>
<p><strong>Michael Hingson</strong>  21:42</p>
<p>Actually, I always like free parking. We had a thing where any money and and any kind of thing that you had to pay on all went into the free parking pot. So getting free parking was always fun. Oh yeah, but yeah, I hear what you're saying. I love monopoly and love to even play it against the computer, which was always a kind of a neat thing to do, but played Monopoly against other members of my family. Some we actually made a Well, we took a regular Monopoly board, and I think my father outlined the entire board and all the squares using elmer's glue so that we had raised lines for me to look at. Then we also did things to mark the paper money so I could tell what bills I had and and so on, and even Braille the cards. And I still have that game to this day, very neat, which is kind of cool, but monopoly spun.</p>
<p><strong>Chris Dreyer</strong>  22:36</p>
<p>Yeah, there's a lot of games that you know, there's no winner. You take my wife wants to play Scrabble all the time, and I'm like, there's just not a winner in Scrabble. Because if I challenge you on a word, and I'm right, you're wrong. You're mad if I beat you, you know, and then if I lose, it's not fulfilling for me. That's one of those games. There's no winner.</p>
<p><strong>Michael Hingson</strong>  23:02</p>
<p>I have a friend who plays Scrabble with his mother all the time, and and he, I think he loses more than he wins, but he's always proud when he beats her. And he's almost 60, so you know, she's, she's older than he is, but they, they play and have a lot of fun with Scrabble.</p>
<p><strong>Chris Dreyer</strong>  23:21</p>
<p>That's incredible. That's</p>
<p><strong>Michael Hingson</strong>  23:22</p>
<p>great. Yeah, it is kind of cool. But anyway, so you eventually decided to go off and go into the entrepreneurial world, and you started your company, or went well, when did you actually start the company?</p>
<p><strong>Chris Dreyer</strong>  23:37</p>
<p>Started the company officially in 2013 it was attorney <a href="http://rankings.org" rel="nofollow">rankings.org</a>, that was the original name. Now it's <a href="http://rankings.io" rel="nofollow">rankings.io</a>, I worked at a few agencies previously, while I was also doing the affiliate marketing, and kind of got to see the agency world of providing, you know, the professional services space. And after working at a few agencies. Thought that I could do it right. I got the confidence from the competence, and that's when I launched it. 2013 we've always been focused on legal. The difference today is primarily, we're focused on a sub niche of legal for personal injury law. And, you know, we work with other practice areas, criminal defense, family law, etc. But really personal injury is the is 85% of our business.</p>
<p><strong>Michael Hingson</strong>  24:27</p>
<p>So what is it that <a href="http://rankings.io?" rel="nofollow">rankings.io?</a> Does,</p>
<p><strong>Chris Dreyer</strong>  24:31</p>
<p>yeah, we do digital marketing. We do search engine optimization now, AI search, we do pay per click paid social web design. A lot of performance marketing, I would say more performance, less creative and branding. And that's what we do. We work with the top, the biggest pi firms, personal injury law firms in the country. We're in chiefs, I think every state we work with about. 250 law firms across the country.</p>
<p><strong>Michael Hingson</strong>  25:03</p>
<p>What made you decide to focus on law in the beginning?</p>
<p><strong>Chris Dreyer</strong>  25:09</p>
<p>Yeah, I'll say a few reasons. One, I had an experience working with attorneys, and I liked working with them. So there was the like component when I worked at an agency, I had a few firms that would I spoke with, and I enjoyed it. The second thing was, if I'm being honest, the status like I wanted to tell my parents that I did marketing for lawyers, and not just, you know, any industry. And then the other thing is, is I'm very, very, very competitive, and I kept seeing and hearing these reports about more and more attorneys going to law school and and just all this competition for legal and the thing that I differ you hear a lot of coaches and mentors. They'll say, hey, go to the blue ocean. You know, everyone's read the blue ocean book, or, you know, Peter thiel's zero to one, and everyone thinks so, go where there's no competition. And I'm like, That's fine if you're Elon or Peter Thiel or Zuckerberg creating something new, but if you're going into an existing category, you want to go where there is competition, because it demands expertise, and that's the way that I've looked at it. Like, you take the agency perspective, I don't want to go to, you know, lawn care, SEO like, do they really want to do search engine optimization? Do they really have a ton of competition? Maybe that's not a great example. But you get my point where, if you go into the city, there's a ton of personal injury law firms, but there's only a few that can rank at the top. And there's, they're all trying to gather cases from one another, so they want an expert to help them, you know, get that visibility. And that's, that's the mindset that</p>
<p><strong>Michael Hingson</strong>  26:58</p>
<p>went into it. What strikes me is interesting, though, is that with all of that, you bring a very competitive level to what you do. And I'm not sure that I find that a lot of people necessarily even do that, so you consider even search engine optimization to be a very competitive thing, I don't want to say sport, but you consider it all about competition, and you want to really bring the best and the most significant aspects of it to what you do. And that clearly has to show up when you're talking about Inc ranking you in the top companies for eight years in a row.</p>
<p><strong>Chris Dreyer</strong>  27:47</p>
<p>Yeah, it's very status orientation. You know, that's why I like working with trial attorneys. There's a winner and loser in court, and there's only one top position in Google or on these llms, and it's, who's gonna win, who's the best? Yeah, and it's right there for everyone. Here's here's the tally. Everyone can see who's the best. And I've always loved that. I think I heard a podcast recently by John Morgan. He's the founder of Morgan, Morgan, right? Of course. And you know, he's always a character and funny to listen to, but, yeah, he talks about being insatiable. Like, how did you grow this? He's like, Well, I'm insatiable. I I want to continue to grow. And for me, it's, it's the exact same thing. It's like, I'm insatiable. We hit a milestone. I want the next milestone. It is the game that I'm playing. I am playing like my hobby is my business. I enjoy it. I look forward to a Monday. It rewards me mentally. I enjoy the people I work with. And that's that's how we're at you know, Inc, 5008 years in a row, we'll definitely be on the ninth year next year, due to our growth this year. And it's that's just, that's just how I treat it. It's just a big game. And, you know, like any game, you play Sim City, whatever, you get a little bit more money, you get a little bit more buildings, right? You do a little bit better, you hire more talent, you expand your capabilities, and you just, if you don't stop, you're going to</p>
<p><strong>Michael Hingson</strong>  29:22</p>
<p>continue to grow. But it's a game in the mathematical sense, and it's it's a game in the the productive sense of what you're trying to do is, isn't the game just, although you obviously have to have fun in what you do, otherwise you wouldn't enjoy doing it. But it's a game in the mathematical sense of the word, oh, 100%</p>
<p><strong>Chris Dreyer</strong>  29:44</p>
<p>and so many people don't understand what I'm about to say. But like, every move that you make is a move based upon leverage in some capacity, yeah, and you take, because our time is all limited. You take. I'll give you some examples, like from a from a distribution perspective, hosting my podcast or being on your podcast is going to have more listeners than if I go speak on stage, if I go speak on stage now that that has its own benefits of authority and and different you know, belly to belly relationships from a trust perspective, but from a distribution perspective, I would be better off doing more podcasts than I would speaking on stage, sure. So there's an advantage there, right? And then there's also advantages through pricing arbitrage, and it's if, if I hire labor and talent in in the Midwest, and I pay them above average fees and salaries, and I pay my employees well, but compare that to New York or California. And I think some people, you know, these are things that they don't talk about, but when you start to look at leverage closely, it's everywhere. Capital, economies of scale, if I you know, there's leverage based upon my my buying power in certain areas, and that's what I look for. It's an interesting way to make decisions. Is based upon that leverage component.</p>
<p><strong>Michael Hingson</strong>  31:20</p>
<p>Do you think that that works in other kinds of arenas, other than just what you do?</p>
<p><strong>Chris Dreyer</strong>  31:27</p>
<p>Oh, I won 1,000% yes, yeah. It works in you could see it. You know, the closest would be, closest arena would be sports. There's so many, whether it's the salary caps or the talent of one person's labor based, you know, what they can do from a utilization or capacity versus another one's people talk about it on the business side of like, you know, You have one software programmer is worth, potentially 1,000x another one just because of that individual's capabilities. So it's literally everywhere, and it's also dissecting different scenarios into fractional leverage. So I'll take give you a different way of thinking about this. Is like, you take a an SEO specialist, a top tier SEO specialist might be 100 200 grand, right, technician, right? But you you break down their capabilities into the smaller parts. You know someone that just writes, someone that just does the title tags and the website, and someone that just does the links and that, like you can assemble, that individuals that that superstars talent through the FRAC breaking it down from a fractional perspective. It's just a big game of puzzles and how you get there and you look at like what your competitors are doing and how you can, I wouldn't say, exploit in a negative way, but, but what I mean is how you can take advantage in a positive way to to help your business succeed, right?</p>
<p><strong>Michael Hingson</strong>  33:15</p>
<p>Well, do you so if, if you're playing a game like football, of course, everybody, every team, wants to crush the other team, and it's all about winning and beating the heck out of the other guy. Is that really the way you view it, in terms of the game, as you play it, and do you enjoy being able to just crush the competition? Or is it a different mindset than that?</p>
<p><strong>Chris Dreyer</strong>  33:42</p>
<p>That's a really good question, because I am an abundance mindset. I don't think everything is a zero sum game. It's, I'll tell you something super nerdy. I was talking to my chief of staff the other day that he's we're big gamers, big nerds. And he, we were talking about Warhammer 40k and the dwarves in that game have a book of grudges. So anybody that that goes against the dwarves, they they're listed in the book of grudges, right? Yeah. And it's like all the dwarves are trying to, you know, right? This wrong. And I kind of look like that. I'm like, treat people respect like, you know, abundance zero, you know, like, abundance mentality. Do the referral thing until it's like, okay, you've done X, Y and Z, and I could give you examples of x, y, z, and it's like, okay, well, you're not my friend. You're not my ally, so now you are a true competitor by all since you know, by all definitions, right? That's how I've treated it.</p>
<p><strong>Michael Hingson</strong>  34:48</p>
<p>And so it isn't the joy of just beating everybody in sight. No, which is different, which is cool, because certainly. I would, I would also bet, though, that you have people who are competitors, but they're not unfriendly, so you can absolutely, yeah, you can develop</p>
<p><strong>Chris Dreyer</strong>  35:10</p>
<p>working relationships. Rattle off, and we have great conversations. We're friends, and people are surprised when they see us, and we're friendly, and it's like, no, it's like, we have families, we have life. We want to do good work. We want to and it's so you can absolutely have that too. Yeah.</p>
<p><strong>Michael Hingson</strong>  35:27</p>
<p>Why did you decide to specifically choose personal injury</p>
<p><strong>Chris Dreyer</strong>  35:33</p>
<p>for me? And it's this is turning into the math conversation. But really, I looked at our revenue, and it was like over 70% of our revenue. Was from less than 50% of our clientele. And it was a clear directional signal to pursue this area. And that's it was the math like, these are our best clients. They pay the most, they stay the longest we could do the best work. Also the PI space is the Super Bowl. Is the major leagues. In the legal arena, it's, it's very difficult to rank. There's a lot of competition versus, you know, I get a family law attorney. I don't care what market you're in, Los Angeles, it's like a sneeze to get them the number one or two? Yeah, it's and I like that. I like the competition. I like having to work at it and be creative and think about different things to try to obtain that top position.</p>
<p><strong>Michael Hingson</strong>  36:33</p>
<p>Yeah, well, so I would, I would presume that John Morgan's happy with you.</p>
<p><strong>Chris Dreyer</strong>  36:40</p>
<p>I, you know, I had Dan Morgan as a keynote for my 2024 conference, his son. And I haven't personally talked to John. I think he's well, he says he's retired, but he's not really retired, yeah, right. The I couldn't work with Morgan and Morgan, I can have a great relationship with them, but I can't work with them because they're in every market, and my I would, they would be my only client, so that's why, but certainly have a great relationship. I've got a text relationship with Dan, but yeah, they, I think they do everything in house.</p>
<p><strong>Michael Hingson</strong>  37:20</p>
<p>Anyways, you don't want to be the consularity for Morgan and Morgan, in other words,</p>
<p><strong>Chris Dreyer</strong>  37:25</p>
<p>your only client, right, right? That would put a lot of risk on the old client concentration problem,</p>
<p><strong>Michael Hingson</strong>  37:33</p>
<p>and it would, but still. So what does it mean for a law firm to dominate Google's organic search. And I guess the other question is, why is that the legal battleground that personal injury lawyers can't really ignore?</p>
<p><strong>Chris Dreyer</strong>  37:53</p>
<p>There's, there's so much here. Okay, where do I go? That's a lot of take. You take any channel, broadcast television has been the main vehicle for channel for distribution. It's the lowest CPMs cost per 1000. The distribution is very wide, because an individual doesn't know typically, when they're going to be in an accident, right? So you got to have a lot of reach and touch a lot of individuals. There's also radio and billboards. But typically, even if they watch you on television or hear you on the radio or what have you, they still convert. They go to Google to make that conversion that go to the website. Typically, it's not always and and things are changing due to these llms and the native experiences on platform. But even today, it's still the final destination before they contact a firm. So it's really important that you show up at the top of Google to capture all of those opportunities that you've advertised for in other mediums.</p>
<p><strong>Michael Hingson</strong>  39:09</p>
<p>How do you do that?</p>
<p><strong>Chris Dreyer</strong>  39:12</p>
<p>Well, so you know, I'll say, I'll try to simplify for the audience. Let's just keep it really, think of like a Venn diagram of, you know, the three circles overlaying and you've got the middle. You have to do all three. The first one is you have to have excellent content. You have to have, you know, if you're an auto accident attorney, you have to have content about auto accidents. You have to have, you know, you have to have content that targets phrases and words that consumers will search for, right? It starts with the content. It has to be thematically and topically relevant. Has to be excellent content. The second component would be related to. Views. You got to get Google reviews to show up on in the LSA, the local services ads location, you have to get reviews to show up in Google Map Pack. You need reviews now on Yelp to show up on and be discovered on these different llms, particularly a chat GPT. And just due to how okay for the SEO nerds listening, let me explain, because typically when you get reviews on Yelp and when you get reviews or recommendations on Facebook, they aggregate that information to other sites, which is then the listicles that form the basis of discovery for these llms. So you got to have a review background. So content reviews and then links. Google, the way that they differentiated, again, way against lo AOL was they use links as a categorization method. So if you're trying to win an election, you want to get as many votes as possible. If you're trying to win the first page of Google, you want to get as many high quality links as possible. High quality being authoritative, relevant, trustworthy, you know, sites that get a lot of traffic, so you need great content, lot of reviews and links. That is the very 8020, high end summer summary of of how to rank in Google search and on the llms, yeah.</p>
<p><strong>Michael Hingson</strong>  41:24</p>
<p>Well, and how does LinkedIn fit into what you do?</p>
<p><strong>Chris Dreyer</strong>  41:29</p>
<p>LinkedIn is a bit different. I you know LinkedIn more B to B platform. I think if you're a business attorney or a B to B firm, it's an excellent channel. I use it from a distribution perspective. I get a lot of reach. I get a lot of followers on there. A lot of attorneys congregate on there. And it's a great, you know, channel for recruiting talent, and it's cited frequently if you have some type of reputation perspective that you want to control around your name. LinkedIn typically ranks in one of the top three positions for your name if you have your profile set up properly. So yeah, it's, it's, it's got great distribution from a leverage perspective, and, you know, has other applications as well.</p>
<p><strong>Michael Hingson</strong>  42:15</p>
<p>If you were starting a law firm today, or you were advising someone who's starting a law firm, how would you deal with and start their marketing efforts? How would you organize marketing for them?</p>
<p><strong>Chris Dreyer</strong>  42:28</p>
<p>Yeah, in the beginning I would, I would do almost all performance marketing. I would not do. I would do very little with brands, because you need to get on your your cash acceleration cycle is very poor. From a PI perspective. I'm always thinking from an injury law firm perspective, because, you know, if you get an auto accident case by the time they get treatment and go through the whole process, you know, it could be 12 to 18 months before you get paid. So you know, I would think about performance marketing, Facebook ads, Google ads, LSA, SEO, a lot of the ads platforms that are, you know, very performance driven. That would be the majority of my investment. Facebook ads. So in a vacuum, you know, different markets are, there's different channels that are more effective. But in a vacuum, I would say today, right now, Facebook ads would be the best platform, the best channel for that,</p>
<p><strong>Michael Hingson</strong>  43:29</p>
<p>because so many, because it has such a high volume of viewers, or what</p>
<p><strong>Chris Dreyer</strong>  43:34</p>
<p>they're well, it's just the cost per lead. The amount that you pay on that platform to reach your target prospect is going to be cheaper than say, you go to Google ads and you're paying $600 a click for a phrase, or, you know, it's just now, there's, again, this is in a vacuum. There's very effective Google Ad strategies you can get, you know, creative with performance, Max campaigns and and different strategies. But I would say just in general, Facebook ads out of the gate would be one that I would start with, and I would start the SEO early, just because it takes time to develop.</p>
<p><strong>Michael Hingson</strong>  44:14</p>
<p>Yeah, well, that makes sense, and it does take a long time, and I think a lot of people don't necessarily understand how all of that works, but it's still something that they should, should deal with</p>
<p><strong>Chris Dreyer</strong>  44:28</p>
<p>1,000% and, you know, it's, it's a game of, it's a long game, but it, you know, even SEO can be on a shorter time horizon, if, if You're, like, if you target Car Accident Lawyer in that phrase and that segment, then sure, yeah, 12 to 18 months is, you know, you know, even two years before you start to get some visibility. But you target dog bites, you target, you know, some other case types that aren't as competitive like you can get traction sooner.</p>
<p><strong>Michael Hingson</strong>  45:00</p>
<p>Hmm, well, and that kind of brings up the question you You talk a lot about, and you wrote a book about niche. Why is it that going into like a smaller niche can yield sort of a greater opportunity, or by narrowing focus, you're creating bigger opportunities? Why is that? So?</p>
<p><strong>Chris Dreyer</strong>  45:22</p>
<p>What comes top of mind? Some of the biggest, the most important reason is it all centers around this word focus. When you focus in a single area, you become better. Well, because you were better, you can you can at your you can charge more because you're worth it. The other thing is, is when you focus on a single area, you you can create, create repeatable processes, and everything is not bespoke when it comes in. So you can set up your internal productization of a certain area. You it makes training easier by immersion. So there's a lot of benefits, even even the perception aspect of it, right? So when you think of like, who's better, a generalist versus a brain surgeon, you think a brain surgeon is a specialist. And you think, Well, who do you think, just offhand, whose fees would be higher? Well, you think the brain surgeon would would charge higher fees. And so from a perception perspective, and when you're thinking about trust, the that's the other one, right? You would think from a trust perspective, they would be more qualified because they're in this certain area. So, and when we're trying to convert someone in sales, it's always a conversation based upon trust. So those are some of the main advantages, the one heavy, heavy disadvantage. Disadvantage is Tam, total addressable market. It's you focus on personal injury. You're at 50, 60,000 firms. You focus on all law firms. United States, you're at 400,000 law firms. So there's trade offs for you know, there's pros and cons on both sides well</p>
<p><strong>Michael Hingson</strong>  47:03</p>
<p>and and that makes sense, but there is a lot of merit to the to the whole concept of specializing, and you've proven it with what you do, and you continue to be pretty successful about it. And then that makes a lot of sense, but you also do something else that I think is interesting. You've written a book, niching up, you've got a podcast, you have other things that you do, and, of course, just the company itself, but you put all of that together, and all of that not only has to help your brand, but it makes you more visible in the marketplace overall. Don't you think?</p>
<p><strong>Chris Dreyer</strong>  47:42</p>
<p>Yeah, it certainly does, and it is our flywheel, right? It's somebody that's on my podcast could be a potential quote in my book, and I have a personal injury lawyer marketing book, right? And there's quotes from the pod. I have now a quarterly magazine that goes out. We could cherry pick a couple episodes, you know, to include in the magazine. We have retreats that are quarterly. They're, they're in person that, because we have a community, they're easier to to fill. We have a yearly event for personal injury law firms called, you know, Pim con. So it's all this, this flywheel that kind of compounds over time due to the community aspect,</p>
<p><strong>Michael Hingson</strong>  48:25</p>
<p>but people obviously react well to it, because you continue to be successful.</p>
<p><strong>Chris Dreyer</strong>  48:32</p>
<p>Yeah, and I think the biggest thing for me is I am I am not the the expert. I am bringing on the experts in their field, the people that are eating their own dog food, so to speak, right? They're practicing what they preach. It is, I can orchestrate a great conversation because I know the space and can ask very specific questions based upon my knowledge. But I'm bringing on, you know, Dan Morgan's on the pod. I've had, let's see Morris Bart. You know, I've had frank Azar in Colorado. I've had the biggest of the big pi attorneys on sharing what works for them, which, which is very valuable, because it's not, you know, some, you know, a consultant or me or whoever, speaking about like, Oh, this is how you can grow a law firm. It's no this is the owner of a law firm explaining how he or she is growing their law firm right,</p>
<p><strong>Michael Hingson</strong>  49:31</p>
<p>and providing that advice for other people, which also helps you gain trust, which is pretty cool. What's the best way for an attorney who wants to stand out to truly build authority in the market?</p>
<p><strong>Chris Dreyer</strong>  49:50</p>
<p>Well, if you're if you're b Look, okay, so there's a couple types of firms. If you're a trial attorney and you want to get peer referrals, I would say. See, I would say start a podcast would be one of the best ways, you know, interview your peer, interview other attorneys around the country, talk shop, you know, speak at C les. You know, do the those types of aspects it, you know, a podcast. I'm not saying it's not good for B to C, but it's, it has to be a different type of podcast. So I think, I think B to B, if you're a litigation attorney, a podcast would be great if it's B to C. That's, that's tricky. I think I think probably social media in some capacity, but really it's just sharing your knowledge on a platform and being consistent.</p>
<p><strong>Michael Hingson</strong>  50:51</p>
<p>Yeah, consistency counts for a lot, and it is something you can you can show is being relevant in almost any kind of business. I mean, look at McDonald's. One thing you can generally tell about McDonald's is that their quarter pounder is going to taste the same everywhere, and it's going to be the same and, and, and companies and people can learn a lot by seeing a company that truly develops that level of trust,</p>
<p>51:24</p>
<p>yeah, couldn't agree more.</p>
<p><strong>Michael Hingson</strong>  51:26</p>
<p>And that's pretty important to do, to be able to get someone who is going to earn that trust by vigorously working to earn that trust. And so there's something to be said for that, needless to say, so you've built a very large company. What would you say are some of the pivotal moments that sort of helped shape your trajectory? I know you've talked about some things, but what, what kind of really, are the things that stand out that really helped you create all of that?</p>
<p><strong>Chris Dreyer</strong>  52:00</p>
<p>I think in the beginning, I did a lot of free work, and had to prove my work, prove my abilities. I think so many people just want to charge a lot out of the gate. And I think there's when you do things for people, they're more willing to reciprocate. And it from an application perspective, it makes you better. So I did a lot of free work early, a ton of free work. I took a lot of jobs or contracts that maybe not, maybe for certain, that I wouldn't take today, that were just not perfect, but like they were my opportunities that I didn't, you know, let them pass by. I think hiring the right people, having super high standards is incredibly important, people that share your values. In the beginning, I used to, every time I heard a speech or taught speech speaker talk about culture values, I used to kind of roll my eyes and say I just didn't get to get to work, right? But now I know it's more important than ever that they share my values, right? Because they're important to me, and that's how you move forward. And I think the other one, if I had to say, the bigger I get, the more important good data, is to make decisions like, if I just don't have good data, it's very difficult. I'm just guessing and and the better the data, the better decisions well.</p>
<p><strong>Michael Hingson</strong>  53:32</p>
<p>So the the other thing that comes to mind when you talked about doing a lot of free work and jobs that you wouldn't necessarily take today, I don't know how much it really entered into your mindset, but think of all the knowledge you gathered by doing that that you might not have ever gotten. Yeah.</p>
<p><strong>Chris Dreyer</strong>  53:49</p>
<p>I mean, that's true, and a lot of other people wouldn't have done those jobs, so that's kind of some unique perspectives.</p>
<p><strong>Michael Hingson</strong>  53:56</p>
<p>Yeah, I when I hired sales people, one of the first things I always told them was, you're coming into this be a student for at least the first year. Don't hesitate to ask questions of your customers, because they're not if you gain their trust at all. They're not in it to see you fail. They want you to succeed, but they want to be able to trust you. And so there's a lot to be said for being a student, asking questions and learning from that. I agree. I agree, which makes a lot of sense. What's the biggest misconception that lawyers typically have about marketing?</p>
<p><strong>Chris Dreyer</strong>  54:33</p>
<p>They underestimate how many dollars and what it takes for someone to actually be memorable or build a brand. I talked to, I heard Alex hermosi talking recently about, you know, no one really knew who Jennifer Lawrence was before the mockingbird movie, and they spent $50 million on advertising for that movie. And then, oh, suddenly, everyone knows who she is. But it took $50 million To do so. I think a lot of times people think they oversaturate a channel when they haven't even scratched the possibilities or the capabilities of a particular channel.</p>
<p><strong>Michael Hingson</strong>  55:10</p>
<p>How do you help lawyers break through that misconception? I agree with what you're saying. I hear it a lot, in so many ways, but how do you break through that and get them to understand the value.</p>
<p><strong>Chris Dreyer</strong>  55:22</p>
<p>It's a dance, yeah, you know, I try to get them to look at the blended cost to acquire a case, as opposed to, you know, the CAC to LTV ratio, versus trying to pinpoint each individual channel and but it is try to try to solve with data and proof over, you know, guesses, but or promises, but it is always a song and dance.</p>
<p><strong>Michael Hingson</strong>  55:52</p>
<p>The data and proof is out there. If people can learn to look for it, it's, it's, the reality is, mostly it's not a guess, but you have to know where to look or learn how to find the data to be able to get the answers that you need to demonstrate that marketing is just as valuable as anything else. I mean, there's so many strong lessons about marketing. We talked about Morgan and Morgan, but think about it, he's out there doing TV commercials all the time, and I'm sure that that's helping his company. He and Ultima continuing to to grow, and now they got the boys all in it. And the reality is they've demonstrated that they understand something about what marketing is all about. I remember back a long time ago when it was taboo for lawyers to even advertise. And then a couple of companies out here started to do it. And finally, people realized there's a lot of value in marketing.</p>
<p><strong>Chris Dreyer</strong>  56:50</p>
<p>Absolutely. And Michael, I should have said this in advance. I've got a I got a hard stop, I got a I got a hat, I got a client call here in two minutes.</p>
<p><strong>Michael Hingson</strong>  56:59</p>
<p>Well, then let me just ask, is there anything else that you want to add? Or how can people reach out to you if they'd like to do that?</p>
<p><strong>Chris Dreyer</strong>  57:06</p>
<p>Well, first of all, I really enjoyed our conversation, so thank you for having me. Yeah, you know, for anybody that has a question or wants to connect with me, the best way to get in touch with me is by email. I'm an inbox zero guy. It's Chris, C, H, R, i s@rankings.io I'm most active on LinkedIn. You'll just do a search for Chris Dreyer, and you'll find me cool.</p>
<p><strong>Michael Hingson</strong>  57:29</p>
<p>Well, I want to thank you for being here, and I want to thank all of you for tuning in today, wherever you are, I'd love to hear from you. Love your thoughts on the podcast. Give us an email at Michael h i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, also, you can listen to any of our podcasts. They're all available. And you can find us at Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and you can see and hear all the episodes that you want from there. Please give us a five star review and great rating wherever you're listening and watching us, we value it a lot. And if you know anyone who you think might be able to be a good guest, love to hear from you. Chris, you as well. If you know anybody else who you think ought to be a guest, I'd love to definitely get your help to bring them on, because we're looking for all the people who want to come on and show that we're all more unstoppable than we think. But again, I want to just thank you for being here today.</p>
<p><strong>Chris Dreyer</strong>  58:20</p>
<p>Thank you, Michael. I really enjoyed it.</p>
<p><strong>Michael Hingson</strong>  58:26</p>
<p>Thank you for being here with me on unstoppable mindset. I hope today's conversation left you with a fresh perspective, a new insight, or at least something worth thinking about if you're ready to go deeper into the ideas that shape how we see ourselves and others. I have a free gift for you. Head over to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and download my free ebook, blinded by fear. It explores the invisible beliefs that hold us back and shows you how to reframe them so you can move forward with clarity and confidence. Be sure to subscribe to our podcast, leave a review and share this show with someone who can use a reminder that growth starts with mindset. When people think differently, we all move forward together. Thanks again for listening, keep learning, keep questioning and keep choosing to live with an unstoppable mindset you.</p>]]></description>
<itunes:title>Building an Unstoppable SEO Strategy That Wins in Competitive Markets with Chris Dreyer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7f021b04-7712-4a29-9b02-3870f3cca632.mp3?source=rss&amp;ext=asset.mp3" length="67335100" type="audio/mpeg" />
<itunes:episode>425</itunes:episode>
</item>
<item><title>Episode 424 – Unstoppable Truth About War, Media, and Storytelling with Amy Forsythe</title>
<guid isPermaLink="false">https://pinecast.com/guid/36e994b1-e572-46de-97e0-6fcef6b6fbe7</guid>
<pubDate>Fri, 20 Mar 2026 10:00:25 -0000</pubDate>

<itunes:duration>01:02:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a8005788-9022-4d57-8272-156ce729a2fa/UM424-Amy_Forsythe-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What does it take to tell the truth from the front lines of war?</p>
<p>In this episode, I sit down with Amy Forsythe, a military journalist and combat photographer who spent over three decades documenting real stories from Iraq, Afghanistan, and beyond. You will hear how storytelling, discipline, and trust shaped her career in the Marine Corps and Navy, and how technology is changing journalism today. Amy shares what it means to serve, how travel reshapes your view of the world, and why accuracy in storytelling matters more than ever. I believe you will find this conversation both powerful and eye-opening as it shows what it really means to live with purpose and courage.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:23 How her early life and family history shaped her decision to serve</p>
<p>00:03:43 Why she felt called to join the Marine Corps and pursue purpose</p>
<p>00:07:05 What it was like building a career in military journalism across media formats</p>
<p>00:13:49 How she documented real combat while embedded with troops in war zones</p>
<p>00:25:49 How global travel changed her perspective on people and the world</p>
<p>00:42:50 How she is continuing storytelling after retirement through speaking and writing</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Amy Forsythe is an award-winning military journalist who served five combat tours supporting combat operations in Iraq and Afghanistan and has been on assignment around the world telling the military story. Amy was born and raised in Santa Rosa, California, and started her career as a U.S. Marine Combat Correspondent and currently serves as Public Affairs Officer in the U.S. Navy Reserve assigned to Special Operations Command. </p>
<p>She has been on assignment in other places like Romania, Poland, Niger, Guam, Malaysia, Panama, Palau, Singapore and Sri Lanka. She was first stationed at Camp Pendleton, California, in 1995 and still has strong ties to the base and surrounding communities. Amy's involved in supporting various veteran service organizations in San Diego County and around the country. </p>
<p>Her photos and video taken while on assignment around the world have been featured in numerous international and national media outlets through the years and continue to be used for historical purposes. She recently published her first book titled <em><strong>'Heroes Live Here: A Tribute to Camp Pendleton Marines Since 9/11'</strong></em> which features memorials and tributes to those who served in Operations Enduring Freedom and Iraqi Freedom over the past 20 years. </p>
<p><strong>Ways to connect with Amy</strong>**:**</p>
<p><strong>LinkedIn:</strong> <a href="https://www.linkedin.com/in/amyforsythe" rel="nofollow"><strong>https://www.linkedin.com/in/amyforsythe</strong></a></p>
<p><strong>Facebook:</strong> <a href="https://www.facebook.com/amy.forsythe.760" rel="nofollow"><strong>https://www.facebook.com/amy.forsythe.760</strong></a></p>
<p><strong>Medium:</strong> <a href="https://amyforsythe.medium.com/" rel="nofollow"><strong>https://amyforsythe.medium.com/</strong></a></p>
<p><strong>Instagram:</strong> <a href="http://instagram.com/amyforsythe760" rel="nofollow"><strong>http://instagram.com/amyforsythe760</strong></a></p>
<p><strong>Threads:</strong> <a href="https://www.threads.net/@amyforsythe760" rel="nofollow"><strong>https://www.threads.net/@amyforsythe760</strong></a></p>
<p><strong>YouTube:</strong> <a href="http://www.youtube.com/user/AmyForsythe" rel="nofollow"><strong>http://www.youtube.com/user/AmyForsythe</strong></a></p>
<p><strong>Twitter:</strong> <a href="https://twitter.com/amy_forsythe" rel="nofollow"><strong>https://twitter.com/amy_forsythe</strong></a></p>
<p><strong>Press Release:</strong> <a href="https://bit.ly/3wEb3FL" rel="nofollow"><strong>https://bit.ly/3wEb3FL</strong></a></p>
<p><strong>Signed hardcover purchase:</strong> <a href="https://bit.ly/3rlKiDF" rel="nofollow"><strong>https://bit.ly/3rlKiDF</strong></a></p>
<p><strong>Amazon:</strong> <a href="https://amzn.to/3ORmocr" rel="nofollow"><strong>https://amzn.to/3ORmocr</strong></a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>Unstoppable Truth About War, Media, and Storytelling with Amy Forsythe</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/36e994b1-e572-46de-97e0-6fcef6b6fbe7.mp3?source=rss&amp;ext=asset.mp3" length="90557881" type="audio/mpeg" />
<itunes:episode>424</itunes:episode>
</item>
<item><title>Episode 423 – Unstoppable Creativity Starts with Listening to Your Inner Voice with Holly B. Gutwillinger</title>
<guid isPermaLink="false">https://pinecast.com/guid/9aa0e1f9-74f8-4192-a2be-f5e29b3a6174</guid>
<pubDate>Tue, 17 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>00:50:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/00710f2d-22e0-4af7-92f7-763d89a824ad/UM423-Holly_B._Gutwillinger-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if the creativity you’re searching for has been with you all along, just waiting for you to listen? I had the pleasure of speaking with Holly Gutwillinger, an author whose journey began in the quiet forests of northern Canada and grew through a life shaped by storytelling, solitude, and reflection. From her early days creating stories on her own to building a career while quietly nurturing her creative side, Holly shares how those moments helped form the foundation of who she is today.</p>
<p>As you listen, you’ll hear how Holly rediscovered her voice through writing, how her dogs unexpectedly became her greatest teachers, and why acceptance became a turning point in both her life and her work. We also explore the role of discipline, the challenge of staying present in a world full of distractions, and the importance of listening to your inner voice. I believe you will find this conversation both encouraging and practical, especially if you’ve ever questioned your own creativity or wondered if it’s too late to begin again.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 Discover how early life and solitude shaped a lifelong creative mindset03:20 Learn why spending time alone can unlock creativity and storytelling14:27 Understand how to move past frustration and return to creativity20:16 Learn how walking, driving, and quiet time spark new ideas34:44 Discover what an unstoppable mindset really means in daily life53:57 Understand how acceptance can transform relationships and creativity Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Holly B. Gutwillinger is an award-winning author, podcaster, and MFA student in fiction at the University of King’s College, whose work is defined by emotional honesty, curiosity, and a profound love for cats and dogs—those remarkable creatures who shape our lives in unexpected and transformative ways. She calls a small northern Ontario town home, though her journey has taken her through remote parts of northern Canada, experiences that have expanded her worldview, strengthened her resilience, and instilled a deep appreciation for the wide variety of foods, traditions, and cultures that define the Canadian human experience.</p>
<p>A self-made creative, Holly has built her literary and podcasting path from the ground up, navigating the challenges of the writing life with an unwavering commitment to telling the stories that matter most. Her determination has led to recognition, including the prestigious On Creative Writing Award, which she received in late 2025. Yet for Holly, accolades are never the endpoint; they are encouragement to keep writing, creating, and exploring new avenues of expression. She has no plans to stop, seeing every project—whether a novel, podcast episode, or painted canvas—as part of a larger, ongoing journey of curiosity and connection to others and to herself.</p>
<p>Although she was not always a writer, Holly’s creative process began at a very young age. She recalls quiet moments of tactile creation with anything she could gather around the house—storytelling to anyone who would listen or creating picture books in school. Those early experiences laid the foundation for a lifelong passion to craft stories that resonate deeply and honestly.</p>
<p>Holly’s debut novel, <em>North of Broken &amp; Furever Home</em>, launched February 14, 2026, is an intimate exploration of a woman’s evolving relationship with her rescue dogs. The novel delves into themes of grief, healing, second chances, and the quiet but transformative power of animal companionship. At its core, it asks a question familiar to anyone who has loved a pet: who truly rescues whom? Holly’s characters are imbued with emotional complexity, drawing from her own experience as a mother, a pet owner, and a lifelong observer of human relationships. The story invites readers to witness the beauty and struggle inherent in loving fully, openly, and sometimes imperfectly. As the project neared completion, Holly realized this was no longer just a rescue story, but a narrative of acceptance between her and her dogs, Cash and Sully—their relationship evolving into a shared stillness and quiet companionship that brings her peace.</p>
<p>Family is central to Holly’s life and work. As the proud mother of two adult sons, she offers authentic insight into the joys, challenges, and heartbreaks of parenting as children step into independence. This maternal devotion extends naturally to the animals in her care, reflecting her belief that the relationships we cultivate, whether with children, partners, friends, or pets, serve as mirrors that reveal who we are, who we are becoming, and the values we hold most dear. Her fiction and nonfiction alike are informed by this awareness, portraying relationships with honesty, vulnerability, and a deep sense of empathy.</p>
<p>Currently pursuing her MFA in fiction, Holly is committed to honing her craft and exploring the intersections of character, voice, and emotional truth. Her academic training complements her innate storytelling abilities, allowing her to balance literary sophistication with accessibility and relatability. Whether in the quiet drafting of a manuscript or the dynamic dialogue of a podcast, Holly approaches her work with curiosity, rigor, and the understanding that art is a vehicle for both connection and transformation. She once stepped away from the voice she had worked so hard to develop, writing instead for what she thought the audience wanted, but the words ceased to flow. Returning to the style that made her heart sing reignited her literary tap, and all was well again. She encourages her peers to embrace authenticity and to hone their true voices, even when the path is uncertain.</p>
<p>Holly also hosts a podcast with her son, Rogan, exploring how animals influence and inspire the creative lives of people from all walks of life. Through conversations with writers, artists, entrepreneurs, and creators, she examines how pets provide comfort, motivation, and even discipline for those pursuing ambitious dreams. The show highlights the often-overlooked ways animals shape human creativity, offering insights that are both practical and profoundly moving.</p>
<p>For Holly, the podcast holds an additional personal dimension: it provides precious time with one of her adult sons who lives hours away, creating shared experiences that strengthen their bond while exploring themes of love, companionship, and creativity. The podcast’s casual conversational format often leads into deeper, more meaningful discussions, with questions that invite reflection on how her animals influence her creative process and who she is as their human companion.</p>
<p>Artistic expression extends beyond writing in Holly’s life. She loves to dabble in drawing, painting, and yarn art, finding visual art a complementary form of storytelling and self-exploration. Whether sketching, experimenting with color, or simply observing the world through a brush or pencil, Holly approaches art with the same curiosity, courage, and playfulness she brings to her writing. This creative versatility allows her to explore emotion and narrative from multiple perspectives, enriching both her fiction and her podcast work.</p>
<p>Living in remote parts of northern Canada has profoundly shaped Holly. These experiences expanded her cultural awareness, exposed her to unique foods, traditions, and practices, and deepened her empathy for diverse human experiences. The solitude and vast landscapes of the North provided not only inspiration but also perspective, fostering resilience and the ability to observe life with nuance and care. These insights permeate her storytelling, helping her craft characters and narratives that feel authentic, layered, and universally resonant, intimately connected to the great white north.</p>
<p>Community and mentorship are integral to Holly’s philosophy. She serves on the board of her local writers’ guild and volunteers in literary organizations supporting emerging voices, fostering collaboration, and advocating for equity in publishing. She believes in creating opportunities for others while continuing to carve her own path, reflecting her self-made approach to the creative life. Holly’s involvement in these groups underscores her commitment not only to her own work but to the broader literary ecosystem, cultivating spaces where writers can thrive, share, and grow together.</p>
<p>At the heart of Holly’s work across novels, podcasts, and visual art, is an enduring exploration of love, connection, and transformation. Her stories reveal that the relationships we cultivate, whether with humans or animals, shape the core of who we are. They highlight resilience in the face of challenge, the quiet courage required to open one’s heart, and the unexpected ways vulnerability can lead to growth. Whether speaking about the craft of writing, the role of pets in creative lives, the joys and trials of parenthood, or the ongoing journey of self-made artistry, Holly brings warmth, insight, and grounded authenticity to every conversation.</p>
<p>Despite recognition, awards, and a growing readership, Holly remains humble and curious, always ready to explore new creative avenues. She views life as an ongoing narrative, one in which personal, fictional, or podcast-shared stories serve as threads connecting individuals, communities, and generations. Her work reflects a conviction that storytelling is not just an art form but a form of stewardship—preserving experiences, fostering empathy, and inspiring others to embrace the creative life with courage and curiosity.</p>
<p>Holly B. Gutwillinger’s journey is one of heart, persistence, and a lifelong commitment to creation. She has built her career on her own initiative, cultivating her voice with passion and care. From the rugged landscapes of northern Canada to the intimate spaces shared with her family and rescue dogs, Holly’s life and work embody the transformative power of love, creativity, and resilience. With every novel, podcast episode, and painting, she continues to explore the questions that have always driven her: How do we connect? How do we grow? And, ultimately, how do the creatures and people we love most help us become the truest versions of ourselves?</p>
<p>Holly’s debut novel, <em>North of Broken &amp; Furever Home</em>, and her podcast offer readers and listeners a window into this world—a place where relationships, art, and compassion intersect, and where every story has the power to illuminate, heal, and inspire. As a self-made creator who refuses to stop exploring, Holly remains committed to creating work that matters, sharing space with others who care deeply about the human and animal experience, and continuing to craft stories that touch hearts, spark conversations, and celebrate the quiet courage of living fully, lovingly, and creatively.</p>
<p>Looking ahead, Holly aspires to create a mentorship program for emerging writers who feel unsure where to start or struggle to balance a writing life with a busy schedule. Although the program is not yet in place, she hopes to establish a supportive platform where individuals feel comfortable unleashing their words on the page and finding their authentic voices in a welcoming community.</p>
<p><strong>Ways to connect with Holly</strong>**:**</p>
<p>Instagram</p>
<p>@rambling_from_the_little_shed</p>
<p>Website:</p>
<p><a href="http://www.ramblingsfromthelittleshed.com" rel="nofollow">www.ramblingsfromthelittleshed.com</a></p>
<p>Substack:</p>
<p><a href="Https://https:/substack.com/@hollybgutwillinger" rel="nofollow">Https://https://substack.com/@hollybgutwillinger</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Hi everyone, and welcome to you wherever you happen to be. We're really glad that you're joining us here on unstoppable mindset. I'm your host, Mike hingson, or you can call me Michael. I don't really care which, but we're glad that you're with us wherever you are, and we appreciate you tuning in today. Tuning in. That's an old word from radio and some television, but more more radio than television, but I actually heard someone today use the term don't touch that dial. So there you go. But radio is radio and podcasts are podcast anyway. We're glad you're here now that I got that out of the system, but I'm glad that we have a chance to be here with you today, and today, our guest is Holly Gutwillinger. Gutwillinger, I want to make sure I do it right. And Holly is an author, and she's got a lot of other endeavors that she's done over the years, and is going to continue to do. So I'm really looking forward to hearing all that she's got to say, and we're going to get right to it. So Holly, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Holly Gutwillinger</strong>  02:27</p>
<p>Thank you so much, Michael, I I like that saying tuning in. And in fact, I went a bookstore just the other day, and she had what looked to be an old transistor radio, but I know it was probably just, you know, a newer speaker that was made to look like a radio.</p>
<p><strong>Michael Hingson</strong>  02:45</p>
<p>I still have an old transistor radio. I haven't used it a lot lately, but I have it, and it has a dial you can turn to for volume, and another dial for tuning in different stations, and a button to go from am to FM. So there you are.</p>
<p><strong>Holly Gutwillinger</strong>  03:05</p>
<p>Yeah, yeah. I have many of them, like I had, I should say, not have, but yes, very familiar with them.</p>
<p><strong>Michael Hingson</strong>  03:13</p>
<p>I I collect as a hobby, old radio shows, and so I do a lot of things with radio, and it's a lot of fun to to do things. I collect a lot of different kinds of shows. And there's a show I think it's, it's blondy Blondie and Dagwood, the comic strip. And there's always starts, ah, don't touch that dial. So there you are. But, but you know, old radio is fun and it's interesting to listen to history from the perspective of what happened on a lot of those radio shows, especially in the time of war like World War Two, just how radio helped pull so many people together, it was pretty fascinating. I agree. I wish we had more of that today, but that's the way it is. Well, why don't we start, as I love to do, tell us kind of about the early Holly, growing up and all that stuff. And I know that you live in Canada, you're in what, northern Toronto, Northern Ontario, rather not Toronto. Northern Toronto isn't very far. You were, you weren't very far. But anyway, Northern Ontario. Well anyway, so tell us about kind of the early Holly.</p>
<p><strong>Holly Gutwillinger</strong>  04:27</p>
<p>Goodness. Early Holly</p>
<p><strong>Michael Hingson</strong>  04:28</p>
<p>just long time ago</p>
<p><strong>Holly Gutwillinger</strong>  04:30</p>
<p>in a galaxy, long time ago Holly. Early Holly loved to be she's just a younger version of who she is now. And she loved to do so many things. I remember going, you know, collecting wood with my father in the forest. That's what we did every weekend to collect for the winter, just spending so much time outside, creating. And what I realized in the last week or so, I had a one of those aha moments. Somebody asked me if I always. Love to write. And I said, Well, not that I can recall, but now that I think about it, I was always a storyteller, and some of those memories are coming back to me, where I used to create screenplays, almost in the basement, I'd have restaurants and school classrooms, but I did spend a lot of my time outside with my father, and he built old cars, so street rods and we would hunting for old car skeletons in the in the back bush. So that's a lot of what younger Holly's life was like. And then, of course, school and high school, and I was always creative. But yeah, why do you think</p>
<p><strong>Michael Hingson</strong>  05:43</p>
<p>that is that you were always creative and always writing and doing other kind of innovative things like that? Do you have any notion as to why were you encouraged to do that?</p>
<p><strong>Holly Gutwillinger</strong>  05:53</p>
<p>Or I was not, but I think I love that question, Mike, because now you're making me think again and I'm going in and mining for those old memories. But I think it's because my siblings were much older than me, and so by the time I was seven, they were gone, and then it was just me. So, you know, I live in rural northern Ontario, there weren't a lot of kids in the neighborhood, so a lot of time, a lot of my time was spent alone, and I think that I just needed to entertain myself, and I did. So. I think that's one of the reasons why I was so I became so creative because I just kind of kept myself company,</p>
<p><strong>Michael Hingson</strong>  06:33</p>
<p>kept yourself company, and you kept busy. Well, yes, what did your parents think of all of that?</p>
<p><strong>Holly Gutwillinger</strong>  06:39</p>
<p>Hmm, I don't know. I come from a time when, you know, kids did. Kids were sort of to the side and quiet. My parents were my father was like in the garage building his cars. And if he wasn't building cars, he was mining. My mother was working. And, you know, they had already had two children. And I was a unexpected surprise, I suppose. So I don't really know what they thought about that, but my mother's still here, so maybe I'll have to ask her that question.</p>
<p><strong>Michael Hingson</strong>  07:06</p>
<p>I'll have to ask her, what kind of work did she do? She</p>
<p><strong>Holly Gutwillinger</strong>  07:09</p>
<p>worked at like a real retail store here called Canadian Tire, which is, I don't know if you've ever heard of it, but your equivalent would be kind of like a Home Depot, but more centered towards cars. Cars, yeah, yeah, which my father loved, because he got parts at a discount.</p>
<p><strong>Michael Hingson</strong>  07:26</p>
<p>I was just going to ask, did, did that relationship and that employment benefit his his car fix? Oh, yeah, definitely. And what's happened to all the cars over the years?</p>
<p><strong>Holly Gutwillinger</strong>  07:39</p>
<p>Well, my father built so many cars. I remember every week, a new car rolling into the driveway, whether he was fixing it or selling one and buying another building for another person. Over the year, over the span of about 13 years, he built a 1934 Ford three window coupe from the frame up, and my sister has it now in her barn. And he also gifted her like a 52 Ford pickup. So she has both of those because she has the space and she has a husband who's able to keep them running, which is important, yeah. So yeah, they had the cars came and they went. Well, vehicles too much around here?</p>
<p><strong>Michael Hingson</strong>  08:22</p>
<p>Yeah, well, you know, lot of lot of fascination with cars and hot rods and all that sort of stuff. So I understand the the DMV, the Department of Motor Vehicles here, won't let me get a driver's license. And as I point out to people, given the way most people drive around here. I don't see why I shouldn't be able to get a license just as well as anybody else, because I don't think that they're watching what they're doing anyway.</p>
<p><strong>Holly Gutwillinger</strong>  08:47</p>
<p>So I agreed, I think</p>
<p><strong>Michael Hingson</strong>  08:49</p>
<p>so you went through high school. Did you go to college or university?</p>
<p><strong>Holly Gutwillinger</strong>  08:53</p>
<p>I did. I went to college. I you know, I was that kid that was supposed to go to university, but I just didn't have the money, nor did my parents. And so I did go to college, but I got a job right out of while I was in college, actually got a full time job, and they allowed me to finish my schoolwork at home, and I started working at 19, and never stopped. But I did go back to school in 2018 and got my degree and kept pushing. So there I was with my two my own two sons, in university, and I was in university, so it was an expensive time.</p>
<p><strong>Michael Hingson</strong>  09:31</p>
<p>So what is the difference between college and university in Canada?</p>
<p><strong>Holly Gutwillinger</strong>  09:35</p>
<p>So college, you will receive a diploma, and it's more hands on, whereas University is very theoretical and academic, so not as much hands on, and so you'll get like a Bachelor of Arts, three or four year Bachelor of Arts and lots of essays, but college, you do a lot of hands on, so skills more.</p>
<p><strong>Michael Hingson</strong>  10:00</p>
<p>Skills and technical things. Yes, yes. So what was this job that you got at the age of 19?</p>
<p><strong>Holly Gutwillinger</strong>  10:07</p>
<p>It was for a chartered accountant's office, and I was the receptionist, and that's right, when computers were coming in. So it was very interesting time. And I worked there for 10 years, and they became my family. But then we moved north, my husband and I, so I had to leave that work family and move on to a very remote town in northern Manitoba, and I just took on jobs. I just sort of incrementally got different jobs that were just a little bit, you know, a step up in higher pay, in a sense, and just kept building on those skills.</p>
<p><strong>Michael Hingson</strong>  10:42</p>
<p>And while that was going on, were you showing creativity in any way, or did you kind of have to put that by the wayside for a while?</p>
<p><strong>Holly Gutwillinger</strong>  10:50</p>
<p>I was always dabbling at home. So I would work during the day, do my job, and then when I returned home, I was always creating something. It could be knitting, scrapbooking, letter writing, you name it, I've tried it, and it was just how I spent my time. And yeah, there wasn't much to do up north, so it was important for me to have that outlet somehow, well,</p>
<p><strong>Michael Hingson</strong>  11:18</p>
<p>but I guess, I guess you would say definitely, though, that it kept you busy, which is kind of one of the things that you wanted to do,</p>
<p><strong>Holly Gutwillinger</strong>  11:27</p>
<p>absolutely and it also is a conversation starter. Doesn't matter if it's a small town or a big town, but if you can find that link with someone, it's a it's a way to make connections with people, friendships. And I found that it came in handy. You know that the smaller towns tend to have a lot of groups or meetings of sorts, where creatives come together, whether they're knitting circles or crafting circles. And so that was an important part of my life, because it was very difficult for me to be away from my family.</p>
<p><strong>Michael Hingson</strong>  12:03</p>
<p>So as you think about Tell me, tell me a story of one time that being involved in that and going that that route really helped you as you move forward.</p>
<p><strong>Holly Gutwillinger</strong>  12:14</p>
<p>That's a good question. So I can remember a time when I lived in Yellowknife, which is in the Northwest Territory, so further up north. We moved up there after northern Manitoba, and it was an even smaller place, but I had found a group of women who made cards, like greeting cards, and so every month. And I can't quite remember how I got myself into this group, but I'm, I suppose I'm known for, you know, popping in and saying, Hi, I'm Holly, you know, nice to meet you and try to get myself involved. But every month, we go to a different person's house, and we'd make these greeting cards, and then we'd share them. So you'd make 12 of the same kind, and then you'd share them with the other people that were there, and we'd have snacks, and it just created community. And that was very important in a northern, isolated northern community such as that one.</p>
<p><strong>Michael Hingson</strong>  13:12</p>
<p>So the sense of community was in and I gather, near, needless to say, is still very relevant to you. Did? Did you keep in touch fairly well with your family, with your parents and all that,</p>
<p><strong>Holly Gutwillinger</strong>  13:24</p>
<p>or as much as you could, because that was at the dawn of Facebook time. So it was old school rotary phones that we Yeah, landlines and we would call every week, but really that was one of the only ways that we communicated. And so it was that was probably the most difficult part, was being away from my family and having my my two children, be away from their grandparents.</p>
<p><strong>Michael Hingson</strong>  13:52</p>
<p>Yeah. What? What was the reason that you moved well up to northern Manitoba and then up into Yellowknife</p>
<p><strong>Holly Gutwillinger</strong>  14:01</p>
<p>because I had a husband who was in mining, and so we made the decision it was a great opportunity to for a young family to find work there. Well, not fine. The job came to him. And so we moved there and made a life for ourselves there. And then we saw an opportunity return back to Northern Ontario, which is where we're from, so that we could help our parents, as they were going through health issues, have our kids have the opportunity to know their grandparents as well.</p>
<p><strong>Michael Hingson</strong>  14:33</p>
<p>Well, there's a lot of merit to that, needless to say. But through all of that, were you always a writer? Did you always write things? And if you have, you kept a lot of your early writings? If that were the case,</p>
<p><strong>Holly Gutwillinger</strong>  14:48</p>
<p>I wasn't a writer of stories as much as I was of notes and love letters. I used to love having a pen pal, and I don't. Have journals or anything like that, but what I have found are all the cards that I used to make for my parents, and I'm grateful that they did keep that because it I don't know. It takes me down memory lane, and I can see where it all began. I have memories of sitting behind the wing back chair in the living room and creating out of paper towel rolls or whatever supplies I could find around the house, but those cards really mean a lot to me, because it it's still who I am, and I do enjoy writing someone a letter or a note.</p>
<p><strong>Michael Hingson</strong>  15:37</p>
<p>Yeah. Yeah. Do you find that sometimes the creativity just seems to shut down, or it isn't coming through? And if, if that's the case, how do you how do you deal with that?</p>
<p><strong>Holly Gutwillinger</strong>  15:52</p>
<p>I creativity is not something that has shut down for me. Now, that being said, I have shut it down when I am not successful at something. You know, when you get frustrated and you're trying to learn something but you can't quite get it, I'll be the one to break off with the with the hobby at hand. So let's take crochet, for example. If I just couldn't get that one stitch, I would get frustrated, and I'd put it to the side, and I move on to something else. But I feel like I've evolved when it comes to that aspect of my life. I persevere a lot more now, and I'm not filling my life with as many creative mediums. I'm really trying to focus on the ones that give me meaning, such as writing.</p>
<p><strong>Michael Hingson</strong>  16:46</p>
<p>Well, when when you put something aside just because it wasn't working out, did you ever find that you went back to it and and had success, or did you not?</p>
<p><strong>Holly Gutwillinger</strong>  16:56</p>
<p>I did, yes, yeah, after some time now, that was if I didn't throw everything out in the process. Because I've been known to do that. When you get frustrated, you're just like, oh, you know, you shake your head, and you give everything away. Because, like, I'm never doing that again. And so I have done that on a few occasions, but not in the last few years. And yes, I have returned to knitting, for example, color work was something that I struggled with, but I went back to it, and I think that sometimes it's about being in the right moment for whatever that may be. Maybe it's a book you're reading, maybe it's a movie you're watching, maybe it's something you're working on. And now I have no issues with color work, so I just I found the rhythm that I needed to get through it.</p>
<p><strong>Michael Hingson</strong>  17:46</p>
<p>How do you find that technology, as we advance with that is affecting your creativity and then the different things that you do? Good?</p>
<p><strong>Holly Gutwillinger</strong>  17:57</p>
<p>Question, as far as hobbies go, I think that digital is helpful because I'm able to access more living here in a place where I may not be able to access supplies or patterns, but I don't find that. You know, like the the computer world has affected much else in my life. I am able to navigate it. That being said, I think that keeping up with social media is a time stealer, and I know we all feel we need to do it. I know I put pressure on myself for that, and I'm not even really sure how much that advances anything. I suppose I need to do my own study on my my own social media. But as far as it goes, that I think is it's a time thief,</p>
<p><strong>Michael Hingson</strong>  18:54</p>
<p>yeah, well, I think there's, there's merit to that. I think it is a time stealer in a lot of ways, and I think that it is leading us down some paths that probably are really better left alone. We were too sensitive to social media. We're just too heavily involved with it, and it's taking us away from a lot of personal and interpersonal reactions and and involvement with other people, which is too bad I, you know, I've, I've heard about families driving somewhere and the kids are in the backseat of the car texting back and forth. Yes, you know, in the car they don't talk to each other. And I heard one of the reasons. I asked somebody once, why is that? And they said, well, they also don't want their parents to hear what they're talking about, but, but still, it's a challenge. We're being</p>
<p><strong>Holly Gutwillinger</strong>  19:47</p>
<p>in a restaurant and seeing a family at a table, but the kids are on the phones or on a on an iPad watching a movie. And I'm thinking, wouldn't you be taking these moments to talk to one another? The phones were never. Loud at my dinner table. That's the one thing, and it sticks to this day.</p>
<p><strong>Michael Hingson</strong>  20:04</p>
<p>Yeah, well, and, and it's not just the kids. Oftentimes, parents are doing it, that's right. I personally think that, like a smartphone is a is a good tool, but I don't focus on it all day. I don't do that and won't because I don't think it's necessary, and it's not adding a lot of value to my life to do that. If there's a game that I want to play, I can play that game, but I don't spend all day on the phone and oftentimes like especially when I'm doing a podcast like this, it all gets silenced so that we don't get interrupted, because the last thing I want is for something to interrupt what we're doing. But it's not just doing a podcast. I think it's important that we all take more time to be involved with others around us directly.</p>
<p><strong>Holly Gutwillinger</strong>  20:59</p>
<p>Yes, I agree wholeheartedly with that.</p>
<p><strong>Michael Hingson</strong>  21:02</p>
<p>Michael, that's my opinion. But I, you know, I think that everybody has an opinion that's okay, and some, and there will be people who disagree with that, and that's, that's fine. We'll see how it all works. But so, but you, you do a lot of ideas and create and so on. How do you channel your ideas?</p>
<p><strong>Holly Gutwillinger</strong>  21:26</p>
<p>Well, I channel them through walking and through running and driving is one of the greatest funnels that I have. So yesterday, I was on a seven hour drive, and I absolutely love it, because I listen to podcasts, audio books, and then I just drive in silence. If I if an idea is coming through, I'll just drive in silence and let the thoughts swirl, and I get to sort of sit with them. And sometimes I've even pulled over and and made notes or recorded my thoughts so that I don't lose them. But, you know, channeling them through things that I read, conversations, podcasts, I find, are a huge gift when it comes to creating because it could be a conversation someone is having and they'll just say that one word that triggers something in your thoughts that you know, unleashes something new for you.</p>
<p><strong>Michael Hingson</strong>  22:29</p>
<p>Yeah, I think there's a lot of value in podcasts, and there's so many of them. It has definitely been a very successful thing. It's one of the things that Apple has done that has changed a lot of of what we are and what we do in the world, and if it's a way for people to be able to to get out and interact, that's great. It still is. Though you're you're typically listening to someone, unless you get involved in the podcast or doing your own podcast.</p>
<p><strong>Holly Gutwillinger</strong>  23:02</p>
<p>Yeah, I agree. I I've always enjoyed podcasts, although I haven't been listening to them right from the beginning, but for several years, for sure, and I love that there's such a variety now there's something for everyone, whether it's a story you want to listen to, or meditation or having a great conversation. I've even learned so much about the craft of writing through podcasts.</p>
<p><strong>Michael Hingson</strong>  23:27</p>
<p>Have you ever thought of doing your own podcast?</p>
<p><strong>Holly Gutwillinger</strong>  23:30</p>
<p>I have, and I, I, I've recently started one with my son. We started back in November, and it's, it's going very well, and we're having a lot of fun.</p>
<p><strong>Michael Hingson</strong>  23:41</p>
<p>Tell us more about that. Yeah, I'd love to</p>
<p><strong>Holly Gutwillinger</strong>  23:43</p>
<p>it's called ramblings from the little shed because I'm sitting here in the back of my garage and but I call it my shed, and it's, it's a room on its own, and it's surrounded in cedar planks or pine, pine, my apologies, pine planks, and I have the wood stove beside me, so that's why I we ramble from the little shed, and my son is in Toronto. So we connect over video and we in we have conversations with creative individuals about their pets and their animals. So first, we talk about how they believe their animals or their pets influence their creativity. And then we shift over to who they are as creatives, but it's just conversational. And then my son and I, once the guest has left, we ramble on about things during the week and our favorite things, and yeah, we wear flannel shirts and drink warm coffee.</p>
<p><strong>Michael Hingson</strong>  24:42</p>
<p>There you go. What What prompted you to focus on having the discussions around animals?</p>
<p><strong>Holly Gutwillinger</strong>  24:51</p>
<p>Definitely, because my book is solely focused on my two dogs, and I thought if my dog. Can have so much influence on my creativity, and I thank him for the gift of giving me the story, then I believe that other people do as well. There's been such a shift in the way that people value their pets or treat them, and I feel that there's more, right? And people love talking about their pets. So I thought, Hmm, wait a minute. There's so many creative people out there. Surely they want to talk about their pets. And we have met chefs, food photographers, tarot readers, fortune tellers, authors, people of all walks of life. We're having a grand time,</p>
<p><strong>Michael Hingson</strong>  25:44</p>
<p>dogs, mainly, or other animals as well,</p>
<p><strong>Holly Gutwillinger</strong>  25:47</p>
<p>other animals as well. In fact, I just met a woman, a mother and daughter, who have an alpaca farm, and they have 36 alpacas in their backyard that they've, you know, they raise and they they they shear them. They draft, not draft. What's it called? They card, the the wool. And then they, I'm sorry, I'm trying to think of all the terms here that go with, with what they do. And then they draft it, and then they spin it, and then they knit their garments out of the alpaca wool al packable, and they have a beautiful storefront. And I'm thinking, My goodness, that is so inspiring. First of all, to start something of that caliber. And so their animals have a direct influence on their creativity. I mean, it goes hand in hand for them. So not just dogs and cats. Can be any kind of animal.</p>
<p><strong>Michael Hingson</strong>  26:43</p>
<p>Well, I'm I'm limited here. We just have a dog. Well, not just but I have my guide dog, Alamo and a cat. Stitch, and they keep me company since my wife has passed, so they keep me company and and smash up against, well, stitch the cat smashes up against me when we sleep at night, and she likes that, so I make sure that I don't roll over on her or anything like that, and Alamo sleeps on his own bed right by ours. So it works out well, and everybody seems to be pretty happy here. So that's a good thing. It's fascinating. And it's amazing how many people have done so many things with with regard to animals. Years ago, my wife discovered a website called craft sea. Have you ever heard of it?</p>
<p><strong>Holly Gutwillinger</strong>  27:32</p>
<p>Yes, I have. Yeah. I joined it a few times, yeah.</p>
<p><strong>Michael Hingson</strong>  27:35</p>
<p>And when she was looking at Craft c1, time, she found a company in Ohio called litter one, and litter one makes cat litter, but they make it out of pine kernels, and they put them in a disposable box. So you you put the box out, the cat uses it. And for, for me, specifically, we put a box out, and it'll last a week, and then we just throw it away and put up another box. And I find that I'm spending about the same amount with litter one that I would if I were just buying cat litter any other way. But it's it's clearly a lot more well, biodegradable, degradable, if you will. And and stitch seems to like it, so that's good.</p>
<p><strong>Holly Gutwillinger</strong>  28:20</p>
<p>I wonder if that's something I can get up here.</p>
<p><strong>Michael Hingson</strong>  28:24</p>
<p>I would check the website is called litter one. I would bet you can.</p>
<p><strong>Holly Gutwillinger</strong>  28:29</p>
<p>I definitely am going to check into that.</p>
<p><strong>Michael Hingson</strong>  28:32</p>
<p>Yeah, and like I said, stitch likes it from the first time we got it. And, you know, for a while, every week, of course, you got the scent of essentially fresh pine kernels, which also helps but, but I've got to really talk with them. I love to learn sometime the history of how that came to be, because it's just fascinating that they came up with this creative thing. And I wonder why and how that occurred. But there's got to be a story there.</p>
<p><strong>Holly Gutwillinger</strong>  29:02</p>
<p>You know, Michael, when I go visit my son in Toronto, we do spend some time at the dog parks, just sitting there. My dogs aren't even with me, yeah, just because I find it very calming and fun, you know? And I'm not stressed out about my dog chasing another dog, I just get to sit there and observe. But one thing I've noticed is in these parks, and there are, like, I almost call them bougie parks, because they're so fancy and the dogs are so well behaved, but they have wood chips all over and so I wonder, you know, I've often wondered, like, how do you what's the word I'm looking for? Like, how do they does the does the scent get absorbed? Or do they have to rake it all the time? Like, I'm not sure.</p>
<p><strong>Michael Hingson</strong>  29:52</p>
<p>Oh, it's raked a fair amount, and and wood chips are replaced as they need to. Be I've never been a fan of taking dogs to a dog park. Actually, I've seen some dogs that have been very seriously injured by other dogs at a dog park and so on. And I just personally tend not to, but I like the idea of just going in and being there, but yeah, I would not want to take my guide dogs there. I want to keep them as healthy as possible, so their lives are a little bit more sheltered, if you will. But that's okay, don't they do it's a team effort, and they're part of it, and it's my job to to make sure that that they stay healthy and get to be healthy. I was in New Zealand once, back in 2003 and I visited the the guide dog organization down there. What's really fascinating is they have a one square mile piece of property that is entirely fenced, and the guide dogs can can run free. So we actually, that's when I had my, my fifth guide dog who was with me in the World Trade Center, Roselle. And we let Roselle run around in there, and she was the only one at the time. But those dogs are really well behaved, and so nobody's really worried about them interacting in a negative way. But this huge, one square mile piece of property was just fascinating. The dogs can just run and romp and have a good time.</p>
<p><strong>Holly Gutwillinger</strong>  31:29</p>
<p>Nice. Yeah, I like the thought of that.</p>
<p><strong>Michael Hingson</strong>  31:33</p>
<p>So you guys do the podcast. When did you start it? You said, November?</p>
<p><strong>Holly Gutwillinger</strong>  31:37</p>
<p>Yep, we started beginning of November with I put out a small trailer because I was trying to, you know, get comfortable with the whole concept and step out of my my own fear, I suppose. And having my son there is just such a delight, because I love spending time with my sons, of course, and he's quite good at it, and he's got the voice, you know, and he does streaming on his own time, but it's, we've been doing it weekly, and it's just working. We record, you know, once, once a week. I don't overburden my my schedule and just having the best time i i do tend to when I fall into conversations with creatives. I sort of, I may be gathering information to see if they would be, you know, a likely guest. And if I feel like they are, then I, I'll ask them the question, you know, are you interested in podcasts, and would you like to be a guest? And it's not for everyone. And although no one has said no at to this point, but it's I suppose, not that I hand pick people, but I certainly I like to feel their connection with what I'm trying to say.</p>
<p><strong>Michael Hingson</strong>  32:52</p>
<p>I can appreciate that it's important to really have a conversation, which is why this podcast is much more conversational than interview ish, because I really want people to relax. And I don't remember whether I mentioned to you what the one hard and fast rule about being on this podcast is, you got to have fun. I like that. Yeah, you know. And I've had a couple people who said, Well, I can force myself to do that. And of course, they're being sarcastic, because everybody, everybody appreciates it, and that's the way it should be. It should be fun. It's not intended to be antagonistic or to make life difficult in any way. And having fun is important,</p>
<p><strong>Holly Gutwillinger</strong>  33:31</p>
<p>I agree, and it should find joy in the things that you do. And I mean not everything is joyful and brings happiness, but we should at least strive to find some joy, right?</p>
<p><strong>Michael Hingson</strong>  33:42</p>
<p>Well, yeah, we should do that. So do you have a word for the year? I do. Do you have a different word every year?</p>
<p><strong>Holly Gutwillinger</strong>  33:51</p>
<p>I do. I've been doing it for a few years because it really does give something more to my life, like it brings me joy. I mean, that's cheesy, but it really does. I have sticky notes right above my computer, and every now and again, I really do sort of spend time looking at those notes, and have to come back to the Word. So it's something that works for me. It's like, ready for my word. Sure, it's unstoppable.</p>
<p><strong>Michael Hingson</strong>  34:22</p>
<p>That's this year, huh? Yes, that's this year. And why?</p>
<p><strong>Holly Gutwillinger</strong>  34:30</p>
<p>Well, I mean, I took on writing this book. I never expected to have a beautiful paperback sitting in front of me, but I did do it, and I thought, hmm, I have always strived and pushed myself to do more, to try things. Never limit myself. You know, there's there have been many, many moments of fear of digging my heels in the sand. But I thought. Wow, look what I've accomplished in the last couple of years. And I thought, what else can I do? So I stepped out of the fear with the podcast, and I'm really finding my passion. And so it's not, you know, the word unstoppable is not meant to be arrogant. You know, ego centered. It's just, it's, it will continue to drive me forward, especially in those moments when I might falter someone and feel, whether, you know, if I'm questioning something, I just want to remember. I want to come back to no remember, you can do this. You're unstoppable, and you are the one who has created this for yourself. No one else. I've had help and I've had guidance, but at the end of the day, I I am the creator of everything I've done.</p>
<p><strong>Michael Hingson</strong>  35:54</p>
<p>So when I started this podcast back in August of 2001 I was trying to think of a title, a name for it, and I'd heard unstoppable a few times, but I didn't hear it nearly as much as I hear it now. And I heard other words like amazing and other things like that, and resilience that gets so overused, but unstoppable hadn't quite graduated to that place yet, and so I adopted it, but I also made an unstoppable mindset, and I think it's it's so important, because it led me to realize that what I wanted to do was to give anyone who had a story that they wanted to tell. Sometimes even people were brave enough to come on and say, Well, I don't think I have an interesting story, but I convinced them to come on the podcast, and we've had great times. But the idea is that, in reality, I think everyone on the planet has a story to tell, and I think that everyone on the planet has had challenges that they have overcome in their lives, and so for my purposes, and my opinion is that I want to give people the opportunity to come on and tell their stories and help encourage them to do that. And I think it's been very beneficial for a lot of people to be able to do that. But they do come on and they tell their stories and they talk about things they've done, and and they go away realizing, yeah, I'm not really as bad as I thought I was. Which is, which is really part of what it's all about. Because I think that the reality is, we all totally underrate ourselves Anyway,</p>
<p><strong>Holly Gutwillinger</strong>  37:35</p>
<p>yes, and in fact, you have taken me down a couple of memory lanes of my own right, with with some of your questions and and I appreciate that, because when we're done here, I'll get to reflect on some of those memories that I thought maybe that I had lost, and like a vision appeared in in my thoughts, and like, oh, okay, that's that's nice. Okay, so maybe that is where my origins are, and I just didn't remember. So thank you for that.</p>
<p><strong>Michael Hingson</strong>  38:06</p>
<p>Well, thank you. You know I think, I think we all have lots of memories, and I I think that the more we think about our ourselves and our lives and in a positive way, the more we do self analysis and introspection, I think that's a very important thing. I talk to people a lot about listening to their inner voice, and in my newest book, live like a guide dog, which is subtitled true stories from a blind man and his dogs, about being brave, overcoming adversity and moving forward in faith. The The idea is that, in reality, when we listen to our inner voice and when we really work at thinking about what happens every day, we are developing our as I call it mind muscle. And the reality is that that if we think about on any given day, if, like, before we go to sleep, we start to think about what happened today, what didn't work, what did work, what didn't work like we thought it would what worked, and how could I make it better? But really taking the time to do that, and then listening to our minds, which are always going to give us the right answer, if we truly listen, the fact is that we will get what we need to know. And for me, one of the greatest and strongest examples of all of that is for years, I've done a lot of reading, and I've done a lot of thinking, and I record every speech that I give, and when I listen to, well, not everyone, but most, most of them, when I can, I will listen to them. And I always said to people, I'm my own worst critic. If I listen to the speech, I'm going to figure out what needs to be done if I listen to it objectively. But over the last couple of years, just because of things I've read and heard, I realized I'm approaching this all wrong. I'm not my own worst critic, but. Because one of the things that I've learned is no one can teach me anything. I'm the only one who can truly teach me something. People can present me with information, but I have to accept it. I have to absorb it. I have to teach it to me. And so what I've learned is I'm not my own worst critic, I'm my own best teacher, and I approach what I do with that as a concept somebody, as you can tell, it's a much more positive way of looking at it. It's a less threatening way, but it opens up so many opportunities and so many doors.</p>
<p><strong>Holly Gutwillinger</strong>  40:32</p>
<p>Wow, that is incredible. I really to sit with that because I've given my inner critic a name, and I have tried to shift my perspective on my inner critic. When she's chirping loudly in my head, I shifted to She's driving me forward. She just doesn't have the right language to begin with, and so</p>
<p><strong>Michael Hingson</strong>  41:00</p>
<p>well she does. You're just not listening. Yeah, yeah. Because what I have, what I have found, is that that that inner self observed everything and has absorbed anything that you've experienced so they know the answers. And again, it's something I talk about a lot on unstoppable mindset. So I hope people don't get too bored of the example. But the game Trivial Pursuit. How many times do you play that game and somebody reads a question on a card, and you immediately think of an answer, and then you go, Oh, that's can't be the right answer. That's too easy. So you think about it, and you choose a different answer, and it turns out that first answer was the correct answer. All the time. We don't pay attention to our inner voice nearly as much as we should.</p>
<p><strong>Holly Gutwillinger</strong>  41:46</p>
<p>No, you're absolutely right about that, and we don't also, I think this is just my opinion. We don't listen to our own bodies.</p>
<p><strong>Michael Hingson</strong>  41:55</p>
<p>Yeah? Part of the same thing, but you're right. We don't, yeah? We tend</p>
<p><strong>Holly Gutwillinger</strong>  41:58</p>
<p>to ignore the signs, yeah? Because sometimes, like, I know for myself, I have actual physical, outwardly signs that I should have been listening to. And sometimes, like, what like, sometimes I'll have, well, you know, the the one that comes to mind first is the the upset stomach, but I also get like, a tingling sensation at the top of my head sometimes, or a tingling in on the top right corner of my cheekbone. And I know now what those mean, but I didn't for a long time, so I just need to listen and embrace it and just move through it.</p>
<p><strong>Michael Hingson</strong>  42:38</p>
<p>Yeah. And the reality is, your body will tell you when it's not happy with something, and you need to deal with that too. And the other part about it is there's so much in medical science, so sometimes you may not get any clue about something that's going on. And so it's always good to take advantage of all the opportunities that medical science provides to be able to keep up with what's going on with your body.</p>
<p><strong>Holly Gutwillinger</strong>  43:09</p>
<p>Agreed, and but these podcasts are so helpful because you can listen to so many different conversations, like I was saying before, and somebody will say something, and you might resonate strongly with that, but you just know it was it needed to have someone say it out loud in order for you to hear it right.</p>
<p><strong>Michael Hingson</strong>  43:33</p>
<p>But then it's not only hearing it, but it's then paying attention to it and thinking about it and then doing something with it, yes, which is really the issue paper</p>
<p><strong>Holly Gutwillinger</strong>  43:44</p>
<p>and pen around. Sorry, that's why you should always carry paper and pen around to take notes.</p>
<p><strong>Michael Hingson</strong>  43:49</p>
<p>There you go. Yeah, lot of good reasons for doing that. So what's a in in a perfect world, what would your writer's life look like,</p>
<p><strong>Holly Gutwillinger</strong>  44:01</p>
<p>Oh, I think about that a lot more these days, since I'm nearing retirement. But a perfect writer's life would be, you know, waking up in the morning reading for a while to fill that cup. No pun intended. I guess I would need a cup of coffee there as well, and then I would write, or actually I would probably go for a run or a walk right after that to get things moving. And that is one of my channels for being creative. And then I would write for quite some time. My husband would cook me a meal. This is wishful thinking, right? So I'm allowed to dream here, and then I might write a little bit more in the afternoon, but we would then go out for a walk in the late afternoon, and then just relax in the evening, because I'm an Early To Bed kind of person,</p>
<p><strong>Michael Hingson</strong>  44:57</p>
<p>yeah, me too. What time do you go to bed? I.</p>
<p><strong>Holly Gutwillinger</strong>  45:00</p>
<p>Oh gosh, 839 I prefer to be up at five,</p>
<p><strong>Michael Hingson</strong>  45:03</p>
<p>so I go to bed usually by eight, if I can, and I'm up at like 430 because my wife was always a later riser. But I'm so used to being in environments where, like from the West Coast, I would be selling to the East Coast, that I needed to to be able to take calls by 6am our time. But now I just find it relaxing to get up and get dressed, take Alamo the puppy dog out and let him do his business. Actually, we have a fenced yard so that works out feed the kitty cat who insists on being petted while she eats most all the time. So gotta go time to what you gotta do, and then have my own breakfast. So I usually don't get in the office now until around 630 unless then there are a couple of times that it happens somebody schedules a meeting really early in the day, which which can be done. But I know what you're saying, and when I do that, and I get at least eight hours of sleep, though, I am good for the whole day,</p>
<p><strong>Holly Gutwillinger</strong>  46:09</p>
<p>yes, I agree. And I do love my sleep. I find, do you find that those wee hours of the morning are just so peaceful? Yeah?</p>
<p><strong>Michael Hingson</strong>  46:18</p>
<p>And I think that's really important, yeah. I agree. I agree. You know, I I don't spend a lot of time well, thinking or worrying about things. Thought comes up, a thought comes up, but I don't worry. It's a time to relax and be peaceful. And after Alamo goes out, he comes in and he wants attention, so we sit on the floor and talk for a while. He's always happy with that and and the kitty tolerates us both, so it works out so</p>
<p><strong>Holly Gutwillinger</strong>  46:51</p>
<p>same time,</p>
<p><strong>Michael Hingson</strong>  46:53</p>
<p>and whenever she wants to eat, I have to definitely pet her. That's the usual time that she gets attention. And so, yeah, she definitely wants to be petted when she eats, and if I don't, she'll yell at me until I do. Well, we're not happy if we're not getting the attention that we want. She's not spoiled at all, is she Mike? No. Dogs have masters and cats have staff, and that's all there is to it. I like that. Yeah, that's the way it is so. So does your husband cook?</p>
<p><strong>Holly Gutwillinger</strong>  47:23</p>
<p>Oh yes, yes, we both cook. Its because he keeps saying, when he retires, which is before me, He'll prepare all the meals and I'll just have to work, and he'll have my lunch ready and my supper ready. And I said, That sounds lovely. When are you retiring? Yeah, hurry up.</p>
<p><strong>Michael Hingson</strong>  47:41</p>
<p>So is he still doing mining?</p>
<p><strong>Holly Gutwillinger</strong>  47:43</p>
<p>Yes, yeah, he works in the mining industry. And he's got another year our son, our oldest son, is still in school. He's in Michigan, going to Ferris State for Optometry. And so, you know, we just want to remain employed, just in case he needs a little bit of</p>
<p><strong>Michael Hingson</strong>  48:00</p>
<p>help and or once you both retire, then you can talk to him about being supported in the manner that you want to become accustomed to, because he's working. That's right, yeah, gotta deal with the important things. And what work do you do these days?</p>
<p><strong>Holly Gutwillinger</strong>  48:15</p>
<p>Well, I work in administration, but it's with the Correctional Service of Canada. It's here in Canada that is our correctional with public safety. So I work on corporate reports and all the very exciting pieces of reports, hopefully, but I thought it's just not very entertaining or exciting.</p>
<p><strong>Michael Hingson</strong>  48:38</p>
<p>Is that something you do remotely? Yes, ah, it</p>
<p><strong>Holly Gutwillinger</strong>  48:42</p>
<p>wasn't in this I changed jobs, you know, a few times, but this is where I am right now,</p>
<p><strong>Michael Hingson</strong>  48:49</p>
<p>but nowadays with computers and so on. So you do it from home, which, which is, which is a good thing too. And I'm used to working from home, or when I was in New York, I was in an office in the World Trade Center, and I had people who worked for me and so on. And I've had other jobs where I work remotely, so sometimes it was from home and and sometimes not. But it's also about developing a discipline, because you've still got to get the work done. And no matter what your your job is, you still gotta do the work,</p>
<p><strong>Holly Gutwillinger</strong>  49:25</p>
<p>I think yet you, you read my mind there, Michael, because for me, when I had to, you know, hunker down and get my Bachelor of Arts done in 2019 started in 2018 I needed discipline. Because I've, I worked full time throughout the whole process, had kids, and so I needed to really focus. And I think, I believe that that helped me for these times, because I do have the discipline I'm I have a separate space. I enjoy it, in fact, because my work has always been I've always. Been surrounded with people, and I used to call myself the bartender, because everybody would come to me and unload on me, and I'd be like a vault. And now I just, I get to focus on my work and get to shut the door. You know, my goal was always to have my own window, my door, and bring my dog to work.</p>
<p><strong>Michael Hingson</strong>  50:17</p>
<p>Well, yeah, yeah. What kind of dog?</p>
<p><strong>Holly Gutwillinger</strong>  50:22</p>
<p>So I have two mutts, as we call them, but we believe one is a box or pointer, we're not quite sure, and the other one is a shepherd mix. So the two rescues,</p>
<p><strong>Michael Hingson</strong>  50:34</p>
<p>that's cool.</p>
<p><strong>Holly Gutwillinger</strong>  50:36</p>
<p>Yeah, they're they're in their senior years now that we think they're around 12.</p>
<p><strong>Michael Hingson</strong>  50:41</p>
<p>Well, my guide dog, Alamo, will be 10 in May, and we rescued stitch from some people who were going to take her to the pound. And we didn't think we were going to to keep her. We said we would find her a home, until I learned that her name was stitch. And then I knew that this cat was going nowhere, because my wife has been a professional quilter, ever since 1994 quilter giving up a cat named stitch ain't gonna happen. No, no, no, no, and stitch is very happy with that.</p>
<p><strong>Holly Gutwillinger</strong>  51:09</p>
<p>Oh, that's nice. What kind of cat does it like? What color?</p>
<p><strong>Michael Hingson</strong>  51:14</p>
<p>Well, she looks like a calico, calico cat, but people tell me she's a small Maine Coon cat. Oh, she doesn't she's not that very large, though. She's only about 1011, pounds, but lots of personality, which is fine, yes. So tell us about your your first book that you wrote. How long did it take? And just tell us all about that.</p>
<p><strong>Holly Gutwillinger</strong>  51:40</p>
<p>So I would say, three solid, full, packed years. It took me from from beginning to now. Like I said, it started out with my my dogs, and kind of gifting me with the story, because I've always had dogs, but these two in particular have their own set of issues, you know, anxieties, fears, and I've always tried to fix them, and so over the years, I've tried so many different things, like dog behaviorists, obedience classes, dog parks, no dog parks, socializing, all of it, and it just, you know, they're great dogs, and I love them, but one is much more assertive than the other. So we got the other one to keep the first one company. Oh, my goodness, so many things. And that day when Sully came bounding towards me and sort of said to me, like, I'm okay, you don't need to change me or fix me. Just accept me and just the way I've accepted you. And that's when it started for me. So like, I started writing more and more and more scenes, more chapters, until I had this full story, which started out as my story, but then I thought, well, I could have some fun with this. I could give Sully a voice so he could tell people his story. And that's when I created a protagonist who was younger than me. She has a lot of my traits, of course, but she is her own character now. But the two dogs in the story are cash and Sally, and they are my dog. So everything that happens to them did happen in real life.</p>
<p><strong>Michael Hingson</strong>  53:16</p>
<p>How'd you come up with the two names for the dogs?</p>
<p><strong>Holly Gutwillinger</strong>  53:20</p>
<p>So that was a sign for me for cash. That is when I went to the pound and he told me his name, and he said his name was cash. And I said, Well, I want a dog with a gangster name like cash. He said, No, no, no, it's Johnny Cash. And I that was it. Sally came with a different name. It was rugger, and I just find that name so difficult to roll off the tongue. Yeah. So my husband named him Sullivan, ah.</p>
<p><strong>Michael Hingson</strong>  53:49</p>
<p>And so it's Sully for short,</p>
<p><strong>Holly Gutwillinger</strong>  53:52</p>
<p>yes, cool, Sullivan, when we mean business like, yeah, yeah,</p>
<p><strong>Michael Hingson</strong>  53:58</p>
<p>yeah, I understand, like parents the world over use the long version of a child's name when they're trying to really get the child's attention.</p>
<p><strong>Holly Gutwillinger</strong>  54:10</p>
<p>That's right, yeah, yeah. So what's your Holly? And there's no long or short form,</p>
<p><strong>Michael Hingson</strong>  54:17</p>
<p>they don't call you Hall for short or anything like that well, but then it's how you say it. You know, it's Holly as opposed to Holly. That's right, that's right. They still have ways.</p>
<p><strong>Holly Gutwillinger</strong>  54:28</p>
<p>Yeah, yeah. So what's your second book about? My second book is starting to work on Yes, it's a sweet romance, and it's a meet cute that takes place in the dog park. So there will be a lot of dogs in this story as well. But my hope with this book is there's been a history of you know, the guy rescues the girl all the time in these romance stories, and there will be some of that, like he will come to her rescue at times, but there will be momentum. Event where she will have to rescue him. That's fair.</p>
<p><strong>Michael Hingson</strong>  55:06</p>
<p>Yeah, it goes both ways. That's right. So what do you want readers to take away from the works that you write?</p>
<p><strong>Holly Gutwillinger</strong>  55:17</p>
<p>Well for this book, in particular, north of broken and in forever home, I started out as a way to get to know my dogs, even though I had already had them for over 10 years, but I was trying to find a different way to understand what was going on, and what I thought was, you know, that sticker, that bumper sticker, who rescued, who turned out to be more of a story of acceptance. And so I needed to realize that once I accepted them for, you know, their their personalities, their issues, then we could move into a different part of our relationship, because they accepted me from day one with all of my, you know, Holly isms and quirks and and so it was only fair that I did the same. Now that being said like they're dogs, and I'm a responsible dog owner, and I, you know, they had behavioral issues, but we always made sure that people were safe or they were safe, and so I, I don't want this to be interpreted like I just let them get away with things. No, it was more of the way that I needed to accept who they were and sort of, you know, move in line with that instead of fighting it all the time. So what I'm asking readers to take away, well, first, I'm asking them to put aside their judgment, because there's a talking dog. But second is just, you know, accept what you cannot change, and work with it. You know.</p>
<p><strong>Michael Hingson</strong>  56:48</p>
<p>Well, you said that you did a lot of different things, like obedience training and animal behavior, and obviously you worked with, I would assume, professionals and a lot of that. What did you learn from all of that?</p>
<p><strong>Holly Gutwillinger</strong>  57:02</p>
<p>Well, I did learn how to behave around a dog and how to observe the dog, looking for key signs, their eyes, their ears, their tail, their body language, something I never really paid attention to before, because the dogs I've always had never really had these types of issues. And so it was always it taught me how to almost be a step ahead of them in the sense that, like, if we were going for a walk, well, maybe I needed to just shift my body weight or be a little bit more assertive in my stance. So it was just learning how to take notice and to read my dogs instead of reacting.</p>
<p><strong>Michael Hingson</strong>  57:44</p>
<p>For a number of years, we lived in Northern California, in a town called Novato, and just down the street, well, about a mile, not quite a mile away, was the marine Humane Society, which is one of the foremost organizations of its kind in this country, and we were over visiting and talking with people one day, and one of the things that they said was that, in reality, when people bring their dogs in to say, we need this dog trained and so on, 90% of the training is human, and only about 10% is really the dog, which makes a lot of sense, given The way people typically view dogs and so on, and they don't accept them for what they are nearly as much as as they should, which doesn't mean that dogs shouldn't behave and so on. And the reality is that dogs want to behave. They want to know what you want the rules to be, but you have to learn how to set the rules and set the expectations and develop that trusting relationship.</p>
<p><strong>Holly Gutwillinger</strong>  58:48</p>
<p>I agree with that, and I think that dogs know how to behave with one another, but we are asking them to shift to the way we live. Yeah, so naturally, there's going to be some behaviors there and some changes. So I agree, it's training the</p>
<p><strong>Michael Hingson</strong>  59:06</p>
<p>human Yeah, and the reality is, you can get them to accept a lot of the things that we want and do but, but there's a way to do that, and that's what, what people don't do. Well, if you have a choice, do you want to live or be spend a week on the beach reading or in a cabin writing off in the wilderness somewhere.</p>
<p><strong>Holly Gutwillinger</strong>  59:25</p>
<p>Definitely the second I thought cabin in the woods even. I'll even take it in the winter with snow, put me beside and peace nature, birds, animals, any day. I'm not a heat worshiper and I well, I suppose it comes with with who I am. You know, I was, I was born in northern Ontario and lived in northern Canada, so it's part of my DNA.</p>
<p><strong>Michael Hingson</strong>  59:52</p>
<p>Now we need to learn, collectively as humans, that there's nothing wrong with quiet and. Silence time, and that communing with ourselves is a good thing,</p>
<p><strong>Holly Gutwillinger</strong>  1:00:08</p>
<p>definitely, and that's why I look forward to some of those long drives now too.</p>
<p><strong>Michael Hingson</strong>  1:00:12</p>
<p>There you are. Who's someone that you</p>
<p><strong>Holly Gutwillinger</strong>  1:00:17</p>
<p>looked up to that is, gosh, it's not that I'm drawing a blank. It's just that, you know, there are a lot of people that have guided me along the way, and I'm trying to pinpoint, but I would say, recently, I have a friend now. We've been we've become very good friends, and I feel like she gave me the permission this, this may come across not the right way, but what I'm trying to say is, one day she looked at me and she said I was questioning whether I could write, and I called myself a writer from the heart, and I didn't believe I belonged. And she said, Well, I think you're already a writer. And it was like a switch just flipped on. And it's like she gave me permission to really step into that, that label that, you know, those shoes, and I feel like it was always meant for me, but I didn't believe in myself enough to do it. And so I really looked up to her. I look up to her. She took me under her wing, and she taught me a lot about the craft of writing, and now we've become such good friends. And yeah, at this point, but there are many people who have guided me along the way, but I would say recently, strong woman who stood in her own who stands it well in her own feet? Yeah, has really helped me through this part of my journey.</p>
<p><strong>Michael Hingson</strong>  1:01:47</p>
<p>If somebody came up to you and said, I I just feel stuck. I can't create. I don't know how to create, or I want to write, and I'm having a hard time doing it. What kind of advice would you give them?</p>
<p><strong>Holly Gutwillinger</strong>  1:02:02</p>
<p>I would I would say immediately, just, how about we go for a walk in the woods for because for me, that's that helps. Doesn't even have to be the woods. It could be wherever you are, right? But I think that if you're I'm a I'm a lover of trees, and so I feel like when you surround yourself with the things that you love or that give you strength or peace. The ideas will come, but you just need to quiet your mind long enough for for the thoughts to filter into those spaces of your mind. There you go. So much stuff, so you have to, almost like work off that excess energy. So I say move, move your body.</p>
<p><strong>Michael Hingson</strong>  1:02:44</p>
<p>So you are involved in some local writers organizations and so on, aren't you? Yes, I am and so on. So if somebody wants to reach out to you and talk about writing and talk about what you do and learn from you, how can they reach out to you? What's the best ways to do that.</p>
<p><strong>Holly Gutwillinger</strong>  1:03:01</p>
<p>I'm on a lot of the social media platforms, Instagram, Facebook, and I do have a website, ramblings from the little shed, and you can email me. I would love to give back what was given to me. And so I would love to support other writers in their journey, in the beginning not to say that I have all the answers. I certainly don't, but I'm not afraid to ask questions, and I think that talking it out with people, sometimes it's even just bantering back and forth about a story idea and the importance that what can come out from a good old conversation if you tune in.</p>
<p><strong>Michael Hingson</strong>  1:03:40</p>
<p>So is it? Ramblings from the little shed. Calm, that's <a href="http://correct.com" rel="nofollow">correct.com</a>. Okay. And if people find you on social media, how do they do that? What do they look for?</p>
<p><strong>Holly Gutwillinger</strong>  1:03:53</p>
<p>Ramblings from the little shed, okay, yep. And I try to keep it fairly steady across the board.</p>
<p><strong>Michael Hingson</strong>  1:04:00</p>
<p>That's fair. Well, Holly, I want to thank you for being with us today. This has been fun, and I want to thank all of you who are out there for tuning in today and and being with us. We appreciate it. Wherever you are. I'd love it if you'd give us a review on the podcast talk about, hopefully, all good things. We'd appreciate a review, because people who are exploring listening to podcasts, check those reviews out. Certainly. If you'd like to reach out to me, I'd love to hear from you. It's easy. It's speaker, S, P, E, A, k, e, r at Michael hingson, M, I C, H, A, E, L, H, I N, G, s, o <a href="http://n.com" rel="nofollow">n.com</a>. And if you know anyone who you think ought to be a guest on our podcast, Holly, including you, we'd sure love to hear from you or introduce us to them, and we'll go from there. Because I, as I said, I believe everyone has a story to tell. But again, Holly, I want to thank you for being here. This has been absolutely fun.</p>
<p><strong>Holly Gutwillinger</strong>  1:04:58</p>
<p>It has been amazing, and I can't believe. Believe our time is over. It just it's like we just started chatting. So that's that says a lot about how comfortable this is. So thank you, Michael, I really appreciate</p>
<p><strong>Michael Hingson</strong>  1:05:15</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Creativity Starts with Listening to Your Inner Voice with Holly B. Gutwillinger</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9aa0e1f9-74f8-4192-a2be-f5e29b3a6174.mp3?source=rss&amp;ext=asset.mp3" length="73000501" type="audio/mpeg" />
<itunes:episode>423</itunes:episode>
</item>
<item><title>Episode 422 – The Unstoppable Path to Joy After Grief with Chanoa Inez</title>
<guid isPermaLink="false">https://pinecast.com/guid/400de922-781f-46d3-ade4-c2fe0bbe4869</guid>
<pubDate>Fri, 13 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:09:13</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9d483bee-0c6d-44b5-8f3d-a341433ede93/UM422-Chanoa_Inez-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>A sudden loss changed everything. In this episode, I sit down with Chanoa Inez, whose life took an unexpected turn when a joyful trip overseas became the beginning of a long journey through grief, healing, and transformation. Chanoa shares how losing her partner while living abroad forced her to face deep emotional challenges and rebuild her life from the ground up. Along the way she developed a thriving copywriting career, explored the deeper roots of resilience and self-love, and eventually wrote her book <em>Dream On</em> to help others navigate upheaval and loss. As you listen, I believe you will hear how Chanoa discovered that joy, purpose, and even a dream life can emerge again when we learn to understand our stories, trust ourselves, and move forward with an unstoppable mindset.</p>
<p><strong>Highlights:</strong></p>
<p>·  00:10 — Why Michael created the Unstoppable Mindset podcast to show people they are more capable than they think.</p>
<p>·  10:39 — How graduating during the Great Recession led Chanoa to discover freelance writing and build her copywriting career.</p>
<p>·  17:07 — The life-changing moment when her boyfriend unexpectedly passed away while they were living in Montenegro.</p>
<p>·  25:00 — How starting and growing her copywriting business helped her rebuild stability after loss.</p>
<p>·  36:59 — Why Chanoa decided to write her book <em>Dream On</em> about rebuilding life after upheaval.</p>
<p>·  48:55 — How Chanoa defines joy as “energized happiness” and why reconnecting to it changes everything.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Chanoa Inez is a Los Angeles-based author, personal transformation advisor (for people) and a messaging strategist (for brands). She's passionate about helping people and businesses lean into who and what they really are so they can stand out and make a real impact. When it comes to people, she makes that happen through her programs in MAGNETIZE YOUR PERSONAL BRAND™. Chanoa helps her clients become more memorable to attract more (and better) opportunities by showing them how to lean into their true selves, position their personal brands, embrace visibility, elevate their verbal and nonverbal communication, and more.</p>
<p>In her work supporting startups and Fortune 500 corporations alike, Chanoa helps tech, fintech, and luxury companies develop memorable brand messaging and content that clarifies their place in the market, attracts their ideal clients, and helps them stand out in a sea of industry-speak and sameness; she’s a brand voice specialist too.</p>
<p>Years after a difficult, sudden loss, Chanoa Inez realized every area of her life was still touched by the immense grief from that fateful morning in Montenegro. So she set down a path for change marked by challenging hurdles but also awe and amazing opportunities. Steeped in gratitude for her life’s transformation, she couldn’t wait to share the techniques and perspectives that helped her achieve more and more happiness, health, and success. </p>
<p>In her book <em>Dream On: How to create the new life of your dreams after upheaval or loss</em>, Chanoa helps readers skip years of trial and error, delivering those learnings with the momentum of her craft as a copywriter. Readers are greeted with a set of meaningful paths designed to help them achieve the new lives of their dreams with far greater speed.</p>
<p><strong>Ways to connect with Chanoa:</strong></p>
<p>Website:</p>
<p><a href="https://www.chanoainez.com/" rel="nofollow">https://www.chanoainez.com/</a></p>
<p>LinkedIn:</p>
<p><a href="https://www.linkedin.com/in/chanoa/" rel="nofollow">https://www.linkedin.com/in/chanoa/</a></p>
<p>Instagram:</p>
<p><a href="https://www.instagram.com/chanoainez/" rel="nofollow">https://www.instagram.com/chanoainez/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>The Unstoppable Path to Joy After Grief with Chanoa Inez</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/400de922-781f-46d3-ade4-c2fe0bbe4869.mp3?source=rss&amp;ext=asset.mp3" length="99829936" type="audio/mpeg" />
<itunes:episode>422</itunes:episode>
</item>
<item><title>Episode 421 – How to Build an Unstoppable Business Without Burnout with Carlos Hidalgo</title>
<guid isPermaLink="false">https://pinecast.com/guid/d083dcbc-111e-4890-a13b-205c537ff675</guid>
<pubDate>Tue, 10 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:05:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/70c5d9d0-fb9a-45bd-a31d-ba6476b62417/UM421-Carlos_Hidalgo-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when success, hustle, and constant work stop bringing fulfillment?</p>
<p>In this episode of Unstoppable Mindset, I talk with marketing strategist and entrepreneur Carlos Hidalgo about business growth, faith, burnout, and the hidden cost of hustle culture. Carlos shares his journey from corporate marketing leader to founder of Digital Exhaust, along with lessons from his book The UnAmerican Dream about work addiction, burnout, and redefining success. Their conversation explores why growth does not need to be complicated, why storytelling builds trust in business, and why boundaries matter more than work life balance. Carlos also opens up about faith, failure, relationships, and the power of honest conversations. You will hear practical insights on leadership, personal growth, community, and building a life that is both successful and meaningful.</p>
<p><strong>Highlights:</strong></p>
<p>·  06:04 – Carlos explains how his faith became a personal relationship.</p>
<p>·  17:32 – Why he left corporate work to start his own business.</p>
<p>·  25:40 – His approach to making business growth simple.</p>
<p>·  30:17 – How hustle culture often leads to burnout.</p>
<p>·  42:29 – Why boundaries matter more than work life balance.</p>
<p>·  54:33 – Why real community helps solve loneliness.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Carlos Hidalgo is the co-founder and CEO of Digital Exhaust, a growth partner that helps clients make growth simple. Carlos serves his clients as an advisor, consultant, and teacher to ensure they have meaningful engagement with their customers at every stage of the journey and are able to mature and create sustainable growth.</p>
<p>Carlos has 30 years of experience working with organizations of all sizes as an advisor, consultant, innovator, and growth expert. He is widely recognized for his expertise in demand generation, marketing, sales, and customer experience and for coaching executives in the areas of leadership and managing change. In addition to his work with his clients, Carlos has won numerous marketing awards and been named to several prestigious industry lists as a marketing leader.</p>
<p>Carlos is also the author of <em>Driving Demand</em>, which is ranked as a top 5 marketing book of all time by Book Authority, and <em>The UnAmerican Dream</em>, which was released in 2019. In addition to books, Carlos is a well-known international keynote and TEDx speaker.</p>
<p>You can follow Carlos on LinkedIn or on Twitter @cahidalgo</p>
<p><strong>Ways to connect with Scott</strong>**:**</p>
<ul>
<li>LinkedIn - <a href="https://www.linkedin.com/in/carlosahidalgo/" rel="nofollow">https://www.linkedin.com/in/carlosahidalgo/</a></li>
<li>Facebook - <a href="https://www.facebook.com/CHidalgoJr" rel="nofollow">https://www.facebook.com/CHidalgoJr</a></li>
<li>Instagram - <a href="https://www.instagram.com/cahidalgo_" rel="nofollow">https://www.instagram.com/cahidalgo_</a></li>
<li>Twitter/X: <a href="https://x.com/cahidalgo" rel="nofollow">https://x.com/cahidalgo</a></li>
</ul>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>Well, hi and welcome once again to an episode of unstoppable mindset. Today, our guest is Carlos Hidalgo. Carlos has many facets about him. He's a speaker. He deals with growth and growth management and with his company. He tries to make growth simple for the people who are his clients. I'm interested in learning about that, but he does other things as well. He is also involved with his wife and marriage counseling, which is a little bit different than the one I think I find a lot of people to do. So I think we got lots to talk about. So, Carlos, I want to welcome you to unstoppable mindset. We're glad you're here.</p>
<p><strong>Carlos Hidalgo</strong>  01:59</p>
<p>Thank you for having me. Michael, it's an absolute pleasure. Well, let's</p>
<p><strong>Michael Hingson</strong>  02:03</p>
<p>start with the early Carlos, why don't you tell us about you growing up and all that sort of thing, and where you came from, where you're headed, or whatever.</p>
<p><strong>Carlos Hidalgo</strong>  02:14</p>
<p>Sure, I was born one of six children. I was the youngest for about four years, and then my my parents had two more. So I am smack dab in the middle of middle six siblings. Was born in New Jersey, but call where I'm at now home, which is a little town in the Adirondack Mountains. And the reason I call it home, I started coming to camp here when I was five years old. Fell in love with the area, and then my father, in 1983 moved us up here when I was 12, and fell more in love with it. And that lasted for four years. And then my junior of high school, or right after my sophomore year, was told, Hey, we're we're moving I was 16, I was pretty pissed off at the prospect of leaving a place I loved, so I had engineered a plan to stay through my junior and senior high school, which in my mind, made perfect sense in my parents' mind, and for reasons now I understand, because I'm a parent, did not make so much sense, but I came back as often as I could, and then my wife and I moved here back full time in 2021 we also lived here in the 90s for two years, had our first son here so but grew up really charmed childhood was my dad was in advertising, so we got tickets to Great sporting events. We had horses that I took care of, along with some of my siblings, developed a love of the outdoors, which I still hold, which is one of the many benefits of living up here again. And so, yeah, pretty, pretty much, early childhood was, you know, be outside as much as I can run around school work wasn't my strong suit, but I muddled through and I</p>
<p><strong>Michael Hingson</strong>  04:04</p>
<p>made it. Where in New Jersey were you born?</p>
<p><strong>Carlos Hidalgo</strong>  04:07</p>
<p>Was born in a little town called Randolph in northern jersey. Spent most of our time in a place called blairis town. Their claim to fame as a prep school called Blair Academy, which I believe is still there. And then, I believe it was the original Friday the 13th was filmed. Part of it was filmed in Blairstown. Yeah, yeah. So I'm dating myself just a little bit.</p>
<p><strong>Michael Hingson</strong>  04:32</p>
<p>Well, we lived in Westfield for six years, so kind of know, New Jersey, but yeah, while we were back there, my wife always wanted to move back to California. She's a native. I was born in Chicago. She wouldn't let me call myself a native, even though we moved to California when I was five. But yeah, it's okay.</p>
<p><strong>Carlos Hidalgo</strong>  04:50</p>
<p>Sure, yeah, people get a little touchy about the term native or local and how it's defined, right?</p>
<p><strong>Michael Hingson</strong>  04:55</p>
<p>Oh, yeah, it varies all around the country, but there's. Nothing. You can't say anything bad about Chicago. They have Garrett Popcorn there. If you've never had it, next time we go through O'Hare Airport, you should get some Garrett Popcorn.</p>
<p><strong>Carlos Hidalgo</strong>  05:09</p>
<p>Okay, I will do that absolutely.</p>
<p><strong>Michael Hingson</strong>  05:12</p>
<p>Take a memo. Get Garrett Popcorn. It's it's really good stuff. Well, so what did you do for college? Or did you?</p>
<p><strong>Carlos Hidalgo</strong>  05:21</p>
<p>Yeah, I went to my first year, I went to a school called Word of Life Bible Institute. So it's a one year intensive program, study of the Bible actually here, not far from, literally eight miles down the road here, from where I live now. And at that point, it was really just an excuse to get back to the Adirondacks for a year, but I learned a whole lot. Met some incredible people, some of who I'm still very, very close with today. And then from there, I transferred to Cedarville University in Ohio. At the time I went there, we were about 2500 students. I think today they're closer to 7500 but I met my wife there, which was that, in and of itself, the three years of tuition that I paid as I transferred in, but study Business Communication, again, I wasn't a great student. What I realized is, if it was the things that I really loved to participate in, it was awesome. I had a really great time studying communication and language and how we speak. I was two years on the debate team, which was such a great education in and of itself. But everything else I didn't really love. I just the general ed stuff. I kind of thought, well, if I can skate by and, you know, get that, get the passing the credits. So that's really how I want about it. And the reality is, the way things are taught today, I'm a very visual and hands on learner, and so to sit in a classroom and try to take notes and go through theory and things like that just makes my brain hurt a little bit. So I but I but I finished. I got the degree and made some great friendships in the process.</p>
<p><strong>Michael Hingson</strong>  07:04</p>
<p>Well and clearly, based on what you did for your first year, you have a Christian orientation, or definitely a god orientation as well.</p>
<p><strong>Carlos Hidalgo</strong>  07:15</p>
<p>Yeah, that's that's really my operating system. Michael, I am a follower of Jesus Christ. I believe the Bible is the inerrant Word of God. I base my life on it. I spend time in it each and every day. And so what's interesting in that regard is, yes, I went to the Bible Institute. So while I had a lot of head knowledge about the Bible and God and Jesus and all these things, it's really been in the last 10 years that I would say I had a deep, meaningful relationship with them, and that came as from a lot of experience in my life, a lot of dark, dark moments in my life that were self induced, unfortunately. But really, what it's done for me is it's just radicalized who I am, changed my heart. And so it's gone from a having a head knowledge of it to a real experience and an engagement with Christ through His Word and through prayer.</p>
<p><strong>Michael Hingson</strong>  08:11</p>
<p>Yeah, head knowledge is is a fine thing as far as it goes, but there's nothing like personally experience coming closer to whatever it is, including dealing with believing in God and really recognizing what what God brings. And my last book that I wrote that was published last year, called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith very much deals with with a lot of that, the whole concept of the value and the power of personal knowledge, as opposed to just head knowledge. I talk about the World Trade Center a lot in that book, specifically in terms of what I learned and how I developed a mindset to be able to control fear, rather than letting it be the thing that overwhelmed me or overwhelms anyone and and I've had a couple people on this podcast who talk about it, and they say the same sort of thing that you did. It's not about knowledge that you sort of intellectually know. It's what you really know. So people, for example, in evacuating the World Trade Center, would look at signs, and they would follow those and a lot of people were able to do that, but that's still not knowing that is really relying on something else that you may or may not really have access to. So True Knowledge is the only way to go</p>
<p><strong>Carlos Hidalgo</strong>  09:38</p>
<p>100% and I find that I gather that through experience, yeah. And so the example I use is, if you ask me about my wife, you know, do you know Suzanne? I would say, Oh, yeah. You know, blonde hair, blue eyes, about five, five. Funny, smart. I could tell you all the different facts, but there's a big difference when you sit and you get to experience being with her, seeing. Her, how she interacts with people, how she treats others, all of those things. Take that knowledge and actually make an experience an experience, yeah. And so that's been the difference for me, as it regard, in my relationship with Jesus Christ, yeah, well,</p>
<p><strong>Michael Hingson</strong>  10:14</p>
<p>and Suzanne, so that's good.</p>
<p><strong>Carlos Hidalgo</strong>  10:17</p>
<p>Well, so absolutely, 31 years and we're still going. There you go.</p>
<p><strong>Michael Hingson</strong>  10:21</p>
<p>Well, keep going. That's that's cool. That's great to have that kind of a relationship. It's all too often we don't see a lot of that in marriage, and just people get married without knowing and that leads to all sorts of potential challenges. So it's good to really get to know someone</p>
<p><strong>Carlos Hidalgo</strong>  10:41</p>
<p>absolutely, yeah, I'm still, still learning, still studying her and learning all I can, after 31</p>
<p><strong>Michael Hingson</strong>  10:46</p>
<p>years, and she is too Yes, she is.</p>
<p><strong>Carlos Hidalgo</strong>  10:49</p>
<p>She does a phenomenal job.</p>
<p><strong>Michael Hingson</strong>  10:52</p>
<p>So what did you do after college?</p>
<p><strong>Carlos Hidalgo</strong>  10:56</p>
<p>After college, I actually moved back up here, where I'm at now. Worked for two years for Word of Life, the same group that ran the Bible Institute. So then, actually, unbeknownst to me, i My heart was really at that point, I wanted to go into law enforcement. My father in law was an FBI agent for 30 years. I'd always been intrigued by law enforcement, so I thought going into and getting a job for a few years, cutting my teeth while I filled out a resume. So started working in the office of donor development or advancement, and that was the first time I really started to get any exposure to anything formal, marketing wise. In the meantime, applied to the FBI, never went anywhere. Ended up applying again, never went anywhere at that point. Then we moved to we left here after two years of marriage and having one child. We moved to Michigan for a brief time, and then we went back to down to from Michigan. We went to Dallas, where we lived for 13 years, and I worked while I was still trying to get into law enforcement. I kept getting marketing jobs and companies. So eventually I gave up the dream of law enforcement and just followed what's unfolding and had a pretty good career in two software companies as a director of marketing to cut my teeth and learn what global business was all about do a lot of travel, which helped me career wise wasn't so great home wise or parent wise when you're away from your kids, but it's been my career for 30 plus years. I've had a heck of a career doing it and very grateful for it, but I still still get intrigued at the whole concept of law enforcement, but I'm afraid I'm a little too old at this point to start down that path.</p>
<p><strong>Michael Hingson</strong>  12:47</p>
<p>How come you kept not getting anywhere with it?</p>
<p><strong>Carlos Hidalgo</strong>  12:51</p>
<p>Well, I did get to a point where the FBI I took a test when we lived in Dallas, and just they called after said I had scored well, which made me chuckle, thinking back to my college days of test taking, but and then they said, Hey, do you speak Spanish, which I do not, despite my name, which is very Spanish, Carlo. And they said, Okay, well, we'll keep your we'll keep your application on file. Let you know if anything changes. And that was the last I heard. So at that point, I just thought, okay, I can keep pushing this and trying. But again, as things started to unfold in the software world, the jobs that I had took care of my family. They provided well for us. They gave me opportunities to learn new things, try new things, opportunity to, like I said, international business, which I never done before. So at that point, I just thought, you know, I'm kind of seven, eight years into this thing. What does this look like going forward? And then are we going to have to just hit reset in all facets of our lives, financially, where our kids are settled, for me to go into law enforcement. So I abandoned it, and I'm okay with that. I think it would have been a phenomenal career. I would have loved it, like I said. I'm still intrigued by it, I still have great respect for it, but it just wasn't in the cards for me, and I'm okay with that. I think sometimes the way we grow is through the death of a dream.</p>
<p><strong>Michael Hingson</strong>  14:21</p>
<p>Yeah, I know I've always been intrigued by law and law enforcement, and I know that they're never going to hire me, and now they won't, right, but, but they wouldn't hire me, but I took, actually, some courses in college dealing with police and other things like that, because I was, and still am fascinated by it, and I have a great respect for the law. And I I admire good lawyers who are knowledgeable, who really are in it to deal with the law. And you can tell those from the typical ambulance type chaser who manipulates, but, but. I really appreciate the law. I in my life have had the opportunity to be involved with some efforts of the National Federation of the Blind, where we've gone several times to Washington to meet with congressional types. And so I've met some interesting people, met Ted Kennedy, met Tip O'Neill when he was still speaker, Senator Saugus from Massachusetts and others, and found and through them, got to meet some people who were truly committed to what they were doing. They weren't in it for the power. They were in it to try to really help the country and help their individual constituencies in their states and so on. It's a lot of fun.</p>
<p><strong>Carlos Hidalgo</strong>  15:47</p>
<p>Oh, I'm sure, I'm sure it was, I that's quite a roster of people you've been able to engage with, and I'm sure, no doubt, influence well.</p>
<p><strong>Michael Hingson</strong>  15:57</p>
<p>And we were there to talk about legislation that we needed. But I'll never forget first time we went in and we met Paul Tsongas. We talked about what we wanted to talk about, and he said, Well, it's the end of the day. What are you guys doing now? And we said, well, we're just going to go back to the hotel. And he said, You got a few minutes talk to you about Massachusetts. Well, we ended up staying for two hours. It was a lot of fun.</p>
<p><strong>Carlos Hidalgo</strong>  16:19</p>
<p>Wow, yeah, that is a lot of fun. I had an opportunity a number of years ago to do a tour of the West Wing, which was just phenomenal. So when you get, when you get those opportunities, I don't care what side of the aisle you may sit on or are partial to, the answer is yes, take it, because you learn a whole lot, and it's it gives you a whole new appreciation for our country.</p>
<p><strong>Michael Hingson</strong>  16:40</p>
<p>Well, 20 years ago, I was invited to come back and meet George W Bush because a congressman I had met was fascinated by my story and the story of my guide dog, Roselle, and he arranged for us to meet George W and we went back. It was supposed to be a brief, like two minute just photo op. This ended up being like a 15 minute conversation, and then it was a lot of fun. And I hope that we inspired him some, and we made a difference. And, you know, that's always a good thing.</p>
<p><strong>Carlos Hidalgo</strong>  17:13</p>
<p>Yeah, at the end of the day, right there people just like us. They are, I think the and I've heard that a lot about George W is his investment in people where he knew his you know, everybody in the staff that he knew their names, he knew about their families. So it doesn't surprise me that a two minute Meet and Greet was extended a little bit.</p>
<p><strong>Michael Hingson</strong>  17:34</p>
<p>We kept the Italian Prime Minister waiting while we finished our conversation, as it turns out, that's fine,</p>
<p><strong>Carlos Hidalgo</strong>  17:42</p>
<p>but it was good. There you go. There's your there, there's your the two truth and the lie icebreaker that they have. You do sometimes. There's, you can work that in,</p>
<p><strong>Michael Hingson</strong>  17:49</p>
<p>I could work that in, yeah, that would be, yeah, I should do that. Well, it was, but it was, it was, it was very enjoyable to be able to do that. Well. So now, so when did you start your own company? That's been a little while, at least.</p>
<p><strong>Carlos Hidalgo</strong>  18:04</p>
<p>Yeah, I started my first company that I started, I co founded with my brother. In 2005 I was working at the software company, and I just, I started to just have an edge of, you know, I should start something. I don't know what that looks like. And I remember one time just talking to my wife, and I said, I don't want to be 7580 years old. And think, what if, yeah, and my wife is very practical. And she said, Okay, so go for it, and if it doesn't work, just go get another job. And when she broke it down like that, I just thought, wow. Okay, she, I think she believes in me more than I do. So in 2005 I left the software company and we started a agency. And really, at that point for me, the Yes, I wanted to start my own company and see if I could do it. But the the big driving factor was my at that point, I we had four children, so we have four, and they were all pretty small, and I was traveling all over the country, and I didn't want to miss their childhood. And I remember coming home from trips and hearing conversations or seeing things that that I wasn't a part of, and I thought this, this isn't right. I need to be here. I need to be home. So I went to the software company, asked them what they thought they became my first client, and I did that for from 2005 to just early 2017 when I resigned my position as CEO there just to get my life back and kind of hit the reset button again, but this time, I meant it, so I left, and they're still going. But that was my first foray into entrepreneurship, and I just kept doing it since I started another consultancy, and now this is my third one, and also been part of about two to three other companies that. We launched, but never made it. So I enjoy the whole process. I love it, but, yeah, it's, I don't know. I mean, I will never say never, but the idea of not working for myself seems rather foreign to me.</p>
<p><strong>Michael Hingson</strong>  20:16</p>
<p>So the first company you had for 12 years, what did that do?</p>
<p><strong>Carlos Hidalgo</strong>  20:21</p>
<p>We were a mark. Marketing Yeah, we were a marketing services company. So we worked with business to business companies to help them in their demand generation, acquiring new customers and also customer growth. So that's really where a lot of my career has been sent, centered right, helping companies design them strategies, everything from content to technology to developing personas and putting together strategies on how to reach them when they're looking for something to buy that that client offers.</p>
<p><strong>Michael Hingson</strong>  20:52</p>
<p>Okay, well, that makes sense and certainly a worthy thing to do. So, when did you form your current company, digital exhaust, which is a very clever name, you'll have to tell me about that.</p>
<p><strong>Carlos Hidalgo</strong>  21:04</p>
<p>Oh yeah, there's a little bit of a story behind that. So I was working in 2022 early 2022 I had an offer to go be the Chief Revenue Officer of another agency, which I my wife and I talked about it, we prayed about it, and I had a really, really close friend of mine who was their chief strategy officer at the time, so the ability to work with him, stay in the industry and work with some really good clients, I jumped at, so I took that role over that role lasted eight months. I won't get into all those details of why? Never, never, really did get a clear answer. The answer I was given, not exactly. The numbers didn't the number. I'll just say the numbers proved otherwise. All that said that came to an end in 2023 I believe. Yeah, yeah, 2023 and so February, 23 so at that point, I was like, Okay, well, what do I do? I can try to go get a job, which I did. Nobody was really interested in, you know, early 50s, guy coming in. So, you know, did the interview thing. And then I just thought, Well, why don't, why don't I just bet on myself again and go for it. So at that point, the my friend who was the chief strategy officer, he had also left, so he and I started talking and thought, why don't we just do this together? You know, services he loves to implement, I love to sell. Let's just see if we can make a run at this. So here we are now. It'll be four years in or three years, I guess, in February or April of 26 and we're still alive to talk about it. And so that's how it came to be. It was really just, I've done this before. There's no security, no more security. I believe in working for somebody else than working for yourself. So bet on yourself and put out your shingle and see what you can make happen.</p>
<p><strong>Michael Hingson</strong>  23:06</p>
<p>Where did the name digital exhaust come from? That's a clever name.</p>
<p><strong>Carlos Hidalgo</strong>  23:10</p>
<p>Oh, thank you. We were, we were batting around so many different names, and we just had a thing, I think we had a running Google Sheet, like, let's just throw names up there. And then I was listening to a recording of a vendor that we had done work with in our early days, and he was talking about how you can track the digital movements of someone. And he said, You know, so basically, you know, they're leaving behind their digital exhaust. And he used the term twice. So I called my then partner, Tracy, and I said, Hey, what do you think about the name digital exhaust as a company? And he was like, Oh, I love it. So I said, Well, before we that, we have to call Dan and see if he would be okay. So I did some looking, you know, the whole trademark search, and when I told our partner about it. He said, Oh my word, I love it. He said, Never, never even thought that that could be a name, but if you guys want it, go for it. So we took it and it is, it's, it's, we think it's pretty unique, and it also describes a lot of what we do with customer data to get an understanding of how do you engage with them, where are they, and how are they going to interact with you and your brand? How so well. Again, he was right. I can look at your digital footprint or your digital behavior. I can see what sites you've visited, what web pages you visited, how much time you spend on a product piece, how much content you engage so I can look at all of that behind the scenes. Start to score that if you're an account that I want to go after, or if I'm a lead based sale, that gives me a lot of intelligence on what you're interested in. And then there's ways to kind of, from a insight perspective, determine where you are in that journey, whether it's your four. First time as a purchase, you're a current customer and you're interested in purchasing something else. So it gives us a lot of insight into that, so that I can message you or I also know when should sales place a phone call to you and start that conversation. So that's why we use the term digital exhaust, because, again, it's a lot of what we do and how we use our customer data.</p>
<p><strong>Michael Hingson</strong>  25:20</p>
<p>Several years ago, I watched a 60 Minutes program, gosh, I don't know it's actually a number of years ago. And one of the segments there was a guy who was on he was a private detective, and what he said was, I can tell more about you than most anyone else can simply by looking at your trash. And in fact, I can't remember if it was Mike Wallace or not. Who was the interviewer, but they went on investigated some trash cans and and this guy could just tell you so much about your entire life just by looking at what was in the trash can. It was really pretty amazing and and I don't mean that in any way as a negative thing, but it's very clever that people have that insight. So I appreciate what you're saying about digital exhaust. It makes perfect sense.</p>
<p><strong>Carlos Hidalgo</strong>  26:17</p>
<p>Well, good. I'm glad it does. It means we've hit the mark. I'm not I will say this. I'm not going to go through my customers trash, but I am not surprised that if you did how much you could learn about somebody, 100% but</p>
<p><strong>Michael Hingson</strong>  26:30</p>
<p>you do look at their their digital footprint and so again, and it makes perfect sense that you can learn so much that can help you, help them grow. Yes, absolutely gives incredible insight. You talk about making growth simple, tell me more about what that means.</p>
<p><strong>Carlos Hidalgo</strong>  26:51</p>
<p>Yeah, you know, I've been in the space a long time, and that really came a couple years ago. We started seeing different models that would come up different frameworks that would come out from different vendors. Started talking, you know, I talked to a lot of chief marketing officers in my role, and over and over, what we saw was just complexity of taking terms that everybody would know and applying a new term or creating a new term to replace the old term, because you wanted to stay edgy. And I finally had a CMO who said to me, this is all so complex. Is there any any organization out there, or any way to just make this simple? And I thought, Gee, I kind of been thinking the same thing, because I see all these talking heads out there on LinkedIn and at these conferences showing these overly complex, overly engineered models, and I'm like, You got to be a PhD to implement that thing. And again, I'm also a pretty simple guy. I don't think growth needs to be all that hard if you know your customer, what they need, when they need it, and why it's important to them. I'm going to be able to sell you quite a bit. I'm also going to be able to be a better marketing, better partner to you, because I'll be the first one to be able to tell you you don't need that, or you need that, but you shouldn't get it from us, and here's why. And so we just started saying, You know what? Let's create with our models. And we have models and we have frameworks, but we want them to be kind of what Apple is, right, really innovative, where you can use it. You don't necessarily have to have someone to guide you through it. And so let's just make it as simple as possible for our clients to grow their companies without these over engineered models, which mostly a lot of them are created to sell stuff. And while we want to sell stuff more, so we want to help customers be better at what they do. And so that's why we say is we want to help you make growth simple, cut through the clutter, get to what matters and move forward.</p>
<p><strong>Michael Hingson</strong>  28:58</p>
<p>Yeah, which makes a lot of sense. By by any standard, how do you find storytelling comes into what you do and how you interact with customers?</p>
<p><strong>Carlos Hidalgo</strong>  29:11</p>
<p>Yeah, it's really important in the beginning, right in the beginning stages. Anytime I'm engaging with you, if I'm a consumer and you're a brand, I want to your brand should tell a story about who you are, the value that the customer gets when they're going to interact with you, they're going to use your product, what you stand for. Can they trust you? Trust is huge. Right now. We live in a trust economy. I want to know that if you say something, I can you're going to stand behind it. So all of those things are come through in terms of story. Now, what I've always said is I think that story is important. But when it comes to now, especially in the world I live in business to business, once I get into maybe I want to purchase something for you or purchase your product. Now I. Moves from a story to a dialog because I started, I start need, needing to know, what are you interested in? What are your challenges? What are your needs, what are your pain points? And as you're telling me that I can respond more in a conversation, I can still use parts of the story, but now it's a two way dialog, even in a digital world. So if I can create that, that's fantastic, then you become my customer. And now I still want to keep telling you stories. I want to tell you a story about why you can trust us. I tell you a story about how I interact with you. I tell you a story about how I deliver service and how I help you onboard. So all that bleeds into what we call, you know, what I call the big customer experience, from brand engagement to what I'm buying to now that I become a customer, all of those are experiential factors that we have to consider.</p>
<p><strong>Michael Hingson</strong>  30:49</p>
<p>Well, yeah, and I think that storytelling is a very significant part of selling and sales, because it's part of what really helps create the trust, because people can see through it, if you're just blowing smoke or playing games.</p>
<p><strong>Carlos Hidalgo</strong>  31:05</p>
<p>Yes, they can absolutely. And you only get one shot if that's what you're gonna do only, yeah, once I realized that forget it, I'm not coming back, that brand loyalty is away real quick.</p>
<p><strong>Michael Hingson</strong>  31:16</p>
<p>Yeah. So do you encounter in the interactions that you have with people with a lot of burnout or who are going that way.</p>
<p><strong>Carlos Hidalgo</strong>  31:25</p>
<p>Oh yeah. It's, it's something that I went through in 2016 it's, it's a, I mean, the World Health Organization, whatever you think about them, they definitely have listed it as a illness or as a condition. So it's something that I've seen. It's something that I've written against quite a bit. I don't think we need to get there, but I also think it is part of the consequence, or the outcome of when we make work center of our universe, and we make work our God, when that's going to happen then, yeah, you're going to experience burnout. And I think burnout comes in different flavors, but I see a lot of people who are going through it, trying to work through it, trudge through it. I heard the term the other day, manage burnout. I don't know why you would want to manage burnout. I think you need to take steps to avoid burnout, to avoid it.</p>
<p><strong>Michael Hingson</strong>  32:17</p>
<p>Yeah, why is it so many people face it, and are experiencing burnout is because they just deal with work, they don't relax, or what.</p>
<p><strong>Carlos Hidalgo</strong>  32:27</p>
<p>Well, I think there's a lot, lot in that. I've done a lot of study, and that was the topic of some of the topic of my book that I released in 2019 the UN American dream is, I think we, especially in our Western culture, we have adopted this idea that the busier I am, the more important, the more valuable I am, and so and the reality is, none of us are well wired to go, go, go, go, go. Rest is actually a gift from the Lord. And you know, I think very few of us. But you know, think about the last time you talked to anybody. How are you? Oh, I'm so busy. We love to be busy. We love to have jam packed calendars, because it makes us feel good. The other part of it is when you think about workaholism, you know, that is an addiction. And the only time in my experience, we engage with or become addicted to something, it's when we're trying to avoid something else. And so think our workaholism, which leads to burnout, is right up there with our rising rates of anxiety, of depression, of loneliness, because we have bought a false narrative that if we go, go go, we jam pack our calendars, we work like and work like crazy until we hit some imaginary number or we can call it quits. That's what life is all about. And I just sit there and you know, my number one question to people who are running that race is, how's it working for you? You don't seem really happy right now, you don't seem fulfilled, and you're living on the promise of some day and some days, not a day in the week, right?</p>
<p><strong>Michael Hingson</strong>  34:03</p>
<p>I People ask me, How are you all the time? And my response is something actually that I borrowed from somebody else. I just say, I'm lovely. Yeah, I get lots of reactions from that. It's kind of cute, but it's great. You know, I I agree with you, there is a there's a need and a time, and it's appropriate to not work all the time. Yes, we we don't ever take time even just to sit and think about what we did today. We don't take time at the end of the day to go in our own brains. How did this work out? How did that work out? Why didn't this work? Why did this work? What could I do to make it better and then listen for answers? It's like praying. So many people, when they pray to God, they pray to Jesus and so on. They spend all their time praying and saying what they want, never realizing God all. And he knows that, yeah, when are you going to start listening for answers and really listening? And that's, that's the challenge that I see so often people don't listen, and the answers are always there. They're in their inner the the inner voice that they can hear if they but practice well.</p>
<p><strong>Carlos Hidalgo</strong>  35:17</p>
<p>And I think to part of that is you need to be still, right? And we see that in scripture where we're told be still and know that I am God, if I mean there, there. We have so much noise and so much input with our phones and constant, you know, interaction and constant noise. We don't give ourselves the ability to sit and think and process, to just to be still. And that is something that I would say, really, for me, over the last decade, has come into focus of I enjoy my downtime. I enjoy the silence that I it's one of the reasons when I run, I don't run with headphones. In my own little world, in my head, praying, thinking about things. There are times I'll drive in the car without the radio on, just in silence, and I tell people, then they look at me like, I have three heads. Yeah, I'm like, oh, it's I am so much better for it, because I'm no longer living life reactively. I'm able to live life in a way that brings me a lot of peace, a lot of joy, a lot of happiness. And when I work, I work really, really hard, but it's definitely not the center of my universe.</p>
<p><strong>Michael Hingson</strong>  36:27</p>
<p>I know people think I'm crazy, but I can go days without looking well, not days. I'll go a day. I do it volitionally, but I can go quite a while without looking at text messages, and when I do, their message is there sometimes, but I know that I could actually go for a considerable length of time without needing to carry my phone around. Now, the only reason I do carry it around, I mean, clearly some phone calls can come in and so on, but I use other tools on it that you have access to in other ways. So I use it for those things. But the bottom line is, is that I don't need to have this phone with me to stay in touch with people all the time. So if I carry my phone more often than not, I will be in a hotel room listening to something on the phone and, sure, relaxing, rather than all the other things that one could do with it well.</p>
<p><strong>Carlos Hidalgo</strong>  37:25</p>
<p>And the number of people that I talked to and research shows this that, you know, the last I saw was over 60% it's the first thing people do when they wake up is they reach over and look at their phone and I say, sit there and say, What is so important that you can't even wait 15 minutes from the time your eyes open. But we've become addicted. We've come addicted to the noise, to the constant, go, go, go. And then, you know, we have a friend of ours last year was just, I'm so busy. I'm so busy. Told my wife, over the next three months, I only have this one day I can do lunch. And then you start realizing, like, Well, really, that's, that's how you want to live your life over the next 90 days, you only have one day. Now, I didn't believe it when I heard that. I don't think they were trying to make excuse, and I don't think lying. I think in their heads, they really had this belief of, oh, I can. I've only got one day out of the next 90, but we've weed ourselves into believing that this is how we should be living life. Yeah, and it's not how I want to live life. I'll work hard, I'll put everything I've got into my clients and my business and things like that, but I don't want to be that strapped. I was that strapped one time, time wise and work wise, and it made me absolutely miserable. Mm, hmm.</p>
<p><strong>Michael Hingson</strong>  38:45</p>
<p>I know when I wake up in the morning I do reach for my phone right at the beginning. One of the very first things that I do is reach for it to see what the temperature is outside, to see what the temperature is your house, to see whether I want to turn the heater on, you know, but I don't look at messages. I don't need to do that. I'll do it eventually, but, you know, I So, as I say, I use it for other tools, but I use the phone, because that's the tool that's available to me that gives me that information, and it'll help me decide, do I want to turn the heater on, or do I want to turn the air conditioner off? And that's what I do. And then I put the phone down, and I start visiting with the dog and the cat, and we have conversations which is, which is kind of fun,</p>
<p><strong>Carlos Hidalgo</strong>  39:29</p>
<p>but yeah, you get to enjoy life.</p>
<p><strong>Michael Hingson</strong>  39:32</p>
<p>I remember, remember the old technology town? Now it's old Blackberry. Oh yeah, the black and Research In Motion. There was one night when Research In Motion lost communications with all of the blackberries, and every BlackBerry went dead, I think, for about 12 hours. But I heard that even during the time when that occurred, people committed suicide because they had no way to look at their blackberries. And. Get information. And I always thought you're that dependent, that you can't cope for a while, especially at night without that information.</p>
<p><strong>Carlos Hidalgo</strong>  40:09</p>
<p>Come on. Yeah, it's staggering. The number of, again, over 50% of people said that they would be panicked if they want an app without their phones and so and again, I used to, I used to live that way. So I understand it to a degree, but, well, I understand it. Yeah, I also tell people you don't have to live that way, because people i The people I know who live that way, don't seem very content or fulfilled, right, right? Which is really the issue, isn't it? Yeah, absolutely, because we only go, we only get one shot at this life, and I want to make the most of it.</p>
<p><strong>Michael Hingson</strong>  40:43</p>
<p>Make growth simple.</p>
<p><strong>Carlos Hidalgo</strong>  40:46</p>
<p>That's right, personal, personal and business wise, right?</p>
<p><strong>Michael Hingson</strong>  40:49</p>
<p>Personal and business wise. So what is hustle culture?</p>
<p><strong>Carlos Hidalgo</strong>  40:54</p>
<p>Well, hustle culture has been promoted by a lot of folks, a whole lot more well known that I am, you know, where Kevin O'Leary for Shark Tank, Shark Tank talks about, you got to be willing to work eight days a week, you know, and give everything you've got, you know. Gary Vaynerchuk talks about, you know, go, go, go, go. And, you know, we just see it out there of this, you've got to be willing to go above and beyond. If you want to have success, if you want to make this money, you've got to just make sure you're willing to hustle at all costs, which to me, there's a place for that. As I said, when I'm working I hustle. I work hard. I get in a zone. I kind of block everything out and and there are some weeks where we require over and above it. You know, 16 or a week is is not something that has never been done. But the difference is, there's a couple of differences. Is I'm going to work hard because that's what I'm told to do. In Scripture, it says that with everything you do, do it with all your might and do it to the glory of glory of the Lord. So I'm going to do that. Plus work was one of the first things that God ever created. He told Adam in the garden, I want you to work now, what we also see is that it was cursed when man sinned, and it was part of the curse in the garden. But I do believe work is noble. I believe it's valuable, I believe it has so many things that can teach us. So I'm working. I'm hustling hard when I'm working, but this idea that I need to give everything I have to my business so that I'm successful. Well, what about our relationships? What about our own our last word, too, right? Our own physical health? What about my marriage? All of these things that require work yet, you know, you got a guy like Grant Cardone talking about 95 hour work weeks. That's insanity. Yeah, at what point, you know, so to me, I really believe, and I've had some people who've argued with me over this. If you want to know what the object of your affection is, show me where you're spending the most time and attention. And it's not time or attention, time and attention, right? I cannot. I cannot be, quote, unquote, working, but I can be with my wife, but my brain is working. My brain is thinking about my work, thinking about my business, thinking about my career. So what good is it to her if I'm there or not? Yeah, I'm not investing in that relationship, and that is just as much work as anything else. And I would I would say the rewards are better and the gratification that much deeper. So can work life balance actually be attained? I don't believe in work life balance. I believe in boundaries, and maybe I'm splitting hairs, but when I see that, over 70% of people say that work life balance is unachievable. It tells me it doesn't exist. It's also the only place in our lives where we talk we try to separate work from life. Nobody talks about finance life, business, kids life, business, marriage life, business. But we talk about work life balance. Now I understand we spend a lot of time at work in our modern day culture, but if I can decide that I'm going to put boundaries around the things that matter most to me, so like work, like my relationships, like my physical, mental and emotional health, my spiritual health, and that's how I've started to live life. Is instead of trying to balance everything, I'm going to set boundaries. So what does that look like? Well, the first thing I do in the morning is not check the phone. I get up, I pray. I have coffee with my wife. Sometimes we have really deep conversations. Sometimes we look just let the caffeine kick in and let it wake up, and then we set time in prayer. So every day, pretty much between 815 and 830 I'm at my desk ready to work, but I've put a boundary around that morning time, which allows me to start the time with with my Bible and with my wife from 830 To about 1230 I'm locked in. I am working. There's a boundary around there's a boundary. And then about 1230 to one, about two o'clock, that's my workout. Either go to the gym or I go for a run, come home, make my protein stuff, and then I'm back working again. And so and then when I'm done work, between 530 and six, I shut it down. Work is over, and now it's my personal life again, and whatever that looks like, and some of that is seasonal, because of where I live, in the summer, it'll get stay light till 930 and the winter, it gets dark by 430 there's quite a disparity. But because I have those boundaries, I know that I'm able to bring the best of myself to each of those areas of my life, and that is far easier than balance. And when one of those boundaries needs to move, I get to have a conversation. Hey, I've got a call tonight overseas. Or do we have anything? Are we good if I take this call at 730 at night? So I take the call at 730 at night, but I have that discussion, and it's it takes more effort to move a boundary, takes very little effort to get knocked off balance.</p>
<p><strong>Michael Hingson</strong>  46:05</p>
<p>Yeah, and I think that makes perfect sense. I know for me, when Karen was here, we we enjoyed breakfast and we enjoyed dinner, and I think there's a lot of value in that. Now, I was always the earlier riser, but partly because I worked for companies that kind of required that. That is to say I worked, for example, when I lived in the east for California companies. So I ended up being there later. But when I worked in the West, calling the east, I had to be in work by six, because that's what I needed to do. But we agreed on that, and I hear exactly what you're saying. The fact of the matter is that you've got to really make some decisions, but if you're in a relationship, then you both have to agree and make the decisions together, which is what really should happen 100%</p>
<p><strong>Carlos Hidalgo</strong>  46:58</p>
<p>and those boundaries will change. I mean my boundaries now that I'm an empty nester, you know, had I lived this way 15 years ago, would have looked far different because I still had children at home. And so the boundaries can shift and change. But to your point, you have to talk about that. And what I have come to believe is that if I'm making those decisions in regards to my business, my job, my career, and I'm not having the conversation with my significant other, then I'm not I'm not sacrificing anything. I'm just selfish. And yet, what we see is, Oh, you got to sacrifice for your business. I've said to couples before, if you and your wife believe and want to say, hey, we want to go build this thing and we want to go sell it so we know the next five years we're hardly going to see each other, and we're both on board with that, and this is what we want. Go in peace. I think you're nuts, but Go in peace, but still, you made the decision together. That's right, and that's the difference. And I find that a lot of people do not do that, and I also think it adds to the stress and the loneliness and the anxiety and the depression is because we're chasing something that is so fleeting, and no matter what Empire we may build professionally, we can't take it with us, right?</p>
<p><strong>Michael Hingson</strong>  48:13</p>
<p>And that's something that I wish more people would truly realize. It would make for a much happier world.</p>
<p><strong>Carlos Hidalgo</strong>  48:21</p>
<p>It would. But the unfortunate part is, until the pain and consequence of how you're living outweighs the fear of change, most likely you're never going to do anything different, right?</p>
<p>48:31</p>
<p>So tell me,</p>
<p><strong>Carlos Hidalgo</strong>  48:32</p>
<p>oh, go ahead. No. Oh, okay, tell me about the</p>
<p><strong>Michael Hingson</strong>  48:36</p>
<p>title of the book, the UN American Dream. Where did that come from? And why did you name the book that, why was that the title? And so on,</p>
<p><strong>Carlos Hidalgo</strong>  48:42</p>
<p>yeah, and so in 2016 is when I informed the company that I had started with my brother 11 years earlier that I was stepping down. Didn't really know what that looked like. I literally just one day, through the help of a friend and God's good grace, decided that it was time for me to go. And so the way they wanted to handle it in end of the year, and I think this was like end of October ish, when I made that decision, they said, You know what, let's not announce anything. We don't want our clients to get spooked in q4 so let's wait until the turn of the the new year. So that was into 2017 so I made a post, and I published it in February, 2017 about why I was leaving the company, some of the things that I was learning along the way. And what surprised me was the phone calls and emails I got from colleagues who said, Hey, I just read your post. Can we talk? I'm kind of thinking about the same thing. I'm miserable. And it was one email in particular that still stands out, where he said, I'm miserable. I started to think like, wow, okay, this, this is not just me. My circumstances were different. But this seems to be a problem, so I started to just do some research on our obsession with work, the number of hours we work, this idea of balance and hustle culture. Really immersed myself in it, and I thought this isn't what Truslow Adams meant when he coined the term the American dream. We're killing ourselves for what like, for What's the objective here to just add another zero to my bank account. So as I started to do that research, I saw myself and a lot of that same story, and the mistakes I made and how I was, you know, I had put my business first all the things that we've talked about. And I thought, Man, this is really quite un American, really, because we say we're the land of the free and the home of the brave, but we're not free if we're slaves to our company or our jobs or our careers. So I thought, You know what? I think what we're doing to ourselves is un American, and we're chasing the UN American dream, and that's how I came up with the title,</p>
<p><strong>Michael Hingson</strong>  51:05</p>
<p>who have been some of your greatest influencers?</p>
<p><strong>Carlos Hidalgo</strong>  51:09</p>
<p>Wow, I have had a lot. Obviously, my parents have been huge influences in my life. My mom is a fierce prayer warrior, and so I fervently believe I would not be where I'm at today if it wasn't for her and her faithfulness and that and my dad is it has been in marketing and sales and advertising. So learned a lot from him, just in life, and then also in business. There's a gentleman who lives up the street who is kind of like a second dad to me, it's an interesting relationship, because his son is also my best friend, but gentleman by the name of Keith Vander wheel who is salt of the earth, wise, just a wise, wise man has loved me, has when needed, given me a swift kick in the rear end, and just really helped keep keep me focused, and been one of these guys that I can go to, and it's a little about almost 20 years older than I am, so he's one that has seen more and done more. So I'm thankful for that. And then I am very fortunate to have about three or four very, very dear, dear friends, close friends, I mentioned one, Keith's son, who spur me on to greater things, encourage me when necessary, rebuke me and help me. And then I would say, more than anything, my wife, I learned stuff from her each and every day, her steadfastness, Her Grace, her strength of character, she is absolutely the strongest person I know, and has been the biggest influence in my life.</p>
<p><strong>Michael Hingson</strong>  52:45</p>
<p>I when I was in college, did radio, and I've always liked comedy. I've always liked trying to be a little bit flip and so on, yep. But I will tell you that my wife constantly amazed me. She was pretty much a lot more straight faced and straight laced than i But when she came out with a zinger, it came out of left field, and you never saw coming. She was amazing. Clearly, she observed me a whole lot more than I thought she did, right?</p>
<p><strong>Carlos Hidalgo</strong>  53:18</p>
<p>And what a gift that is to have. My wife and I were just, we went out for brunch today, with it being the holiday, and I just, I told her, I said, I just love how much we laugh. Yeah, what a gift that is to have in your marriage. We're just laughing together and laughing at each other in a way that's not demeaning, but appreciates our differences. And you know, we can tease each other and enjoy it and know it comes from a place of love, yeah.</p>
<p><strong>Michael Hingson</strong>  53:42</p>
<p>How do we deal with the epidemic of loneliness in our lives and in our world?</p>
<p><strong>Carlos Hidalgo</strong>  53:48</p>
<p>Wow, that's a great question. It's first of all, I think it's heartbreaking. I see this especially with men. And statistics would show that that men especially struggle with loneliness. I think number one is we have to come to the realization we were not meant to live in isolation. We are communal beings. God created us to live in community, and we need to step into that. And part of that is letting your guard down and being vulnerable and letting people know where you struggle. Now I'm not talking about wearing your heart on your sleeve and walking right every stranger and spilling, but those closest of relationships, and I can say, you know, for me, when I isolated, that's when I became the worst form of myself and went to places I never thought I would go. And so I think loneliness, first of all, get off social media and your phone, because that's not a connection. No, your friends, all of your 1000s of friends on Facebook, are not true friends. They're people, you know, but they're not people that are going to walk with you through some of the hardest times of your lives, and so find those. Group, find that community, whether it's your church, whether it's a small group that you take part in, whether it's people at your work, but really start to invest in those relationships and bring as much to it as you're expecting them to. And for me, it became just with those closest relationships. I'm an open book. I'm not going to BS. I'm going to talk about what's on my heart, what I'm struggling with, what my victories are, what my low points are. And for me, that starts with my spouse. As I mentioned, I've got three other men in my life that are around my age that I can confide in, be open with, and it's the most freeing, wonderful thing, and it's their relationships that I cherish, and I think that's how we end this cycle of loneliness. But I think a lot of people have been duped. Well, I'm on I've got a bunch of friends online, yeah, you know, put the phone down, get off your social media platform and go be human and interact with other people.</p>
<p><strong>Michael Hingson</strong>  56:01</p>
<p>It gets back to the same thing we talked about earlier. There's a whole big difference between head knowledge and really knowing. And the friends who are truly your friends are people who you know and who know you and that you can truly be honest with and who will be honest with you. And that is not something that you get from all those Facebook friends. Otherwise, you're being awfully silly, right?</p>
<p><strong>Carlos Hidalgo</strong>  56:23</p>
<p>And I also think we have to get out of this idea in our culture that if I don't affirm you, I somehow don't like you anymore, this idea that tolerance and love are the same thing. Some of my closest friends have been some of the ones that have come to me and said, Hey, here's what we've observed, and we're sure you don't like that about you, and you know this needs to change. And I love that. I love that I friends who will call my stuff and a wife who will say to me, this isn't the best you like what's going on here? I need that in my life, because if all I want to do is have people pat me on the back and affirm me. I'm going to get entitled pretty quick. Yeah, and that doesn't help at all. Right? How do we bring civil discourse to our society? We're in an environment and in a world where we just don't appreciate or have conversations anymore. How do we deal with that? Well, I think a couple of things. First of all, I think we have to get back to an appreciation for and a respect for human life and humanity in general. Michael, I'm sure if you and I spent a few hours together, we would eventually land on a topic that we don't just that we don't agree on. I can be okay with that, and because if I'm open to say, Hey, Michael is a human being. He's smart. He's overcome incredible odds in his life, and maybe if I listen, I can learn something. Doesn't mean I'm going to come to your side of the the position, but I can at least learn something. But I think systematically, over decades, we've been denigrating the the value of human life. I mean, how many millions of babies have we aborted in this country? You know, your your own story, your parents were told, hey, just put him in a home. He's not going to amount to anything because of his blindness. That's insanity, you know. So today, instead of civil discourse, if I don't like you, I berate you online, I make something up about you, or I kill you. And right so and to tell you how far we've gone, not only does that happen, but then we're gonna have people who celebrate in the murder of whether it's an insurance CEO or a Charlie Kirk, or anybody, and I just sit there and say, Okay, we've we've gotten so far right civil discourse. And so I think number one is just a respect and a value for human life, which we have a lot of work to do there. And then number two, again, back to what I said, this idea that if I disagree with you, I somehow don't love you anymore. And the example I use is this idea of, well, you need we need more tolerance and affirmation. There was a time Michael where my behavior within our marriage just was unacceptable. I mean, I was cheating on my wife, and once she found out she still loved me, but she couldn't tolerate the behavior for reasons that I think I need to explain. So at that point, you say, All right, well, how do those two things work together? If I had kept doing what I was doing, I know for 100% she would have loved me till the day she died, but she died, but she wouldn't have been able to stay with me, because you can't tolerate that behavior. She's supposed to affirm that. And so this idea that because I quote, unquote, love you, I affirm you, I actually make the case that if I love you, I'm going to help you be the best form of yourself, which sometimes means disagreeing with you and pointing things out in your life. That are unhealthy, that's fair. So I think we have to get back to that place of we can have disagreement, still have respect for each other. We can disagree vehemently and still do it respectfully, right? And then at the end of the day, I can respect your position because of who you are as a person, and that you know, giving you the benefit of the doubt. This is a well thought out position. And so, okay, great. We agree to disagree. We can still be friends, yeah?</p>
<p><strong>Michael Hingson</strong>  1:00:27</p>
<p>And we might learn something, or at least be put on a path where we think about it, and we may discover that, oh, that person's right, correct, yeah, which is</p>
<p><strong>Carlos Hidalgo</strong>  1:00:36</p>
<p>cool, yeah, and it's not that hard. And again, no, do your do your homework. Know what the real issues are, and stop reading headlines on social media.</p>
<p><strong>Michael Hingson</strong>  1:00:46</p>
<p>Yeah, really, get away from that. What else should we know about you?</p>
<p><strong>Carlos Hidalgo</strong>  1:00:50</p>
<p>Well, I'm the father of four amazing kids spread all over the country, ages 30 to 20. He'll be 24 in 10 days, and then an amazing daughter in law, soon to be daughter in law, my second son is engaged, gets married next year. I love the outdoors, anything outside. And I would say, if I want your audience to remember anything, it's that what Jesus Christ has done in my life has been nothing short of amazing. And like I said at the beginning, this is my operating system, and it's who I am and my reason for being in each and every day. And I sit here and I just am in awe of the life I get to live. So I'm very, very thankful and very, very humbled by it all.</p>
<p><strong>Michael Hingson</strong>  1:01:36</p>
<p>If people want to reach out to you and maybe explore working with your company, using your company to help them. How do they do that?</p>
<p><strong>Carlos Hidalgo</strong>  1:01:43</p>
<p>Yeah, you can email me at Carlos at Digital <a href="http://exhaust.co" rel="nofollow">exhaust.co</a> it's <a href="http://not.com" rel="nofollow">not.com</a> so make sure <a href="http://it.co" rel="nofollow">it.co</a>'s or I won't get it. So you can shoot me an email visit our website, which is digital <a href="http://exhaust.co" rel="nofollow">exhaust.co</a> or looked me up on LinkedIn, just Carlos adalgo, H, I, D, A, L, G, O, right. That is correct. Yeah. I appreciate you getting the name right on the introduction. So thank you for that. I worked at it well.</p>
<p><strong>Michael Hingson</strong>  1:02:12</p>
<p>I want to thank you for being here. This has been wonderful. And as I tell people all the time, if I'm not learning at least as much as anybody else on this podcast, and I'm not doing my job well, which means I do need to listen and think about it. And I appreciate all the insights that you gave us today, and I appreciate all of you being here and being with Carlos and me. Love to get your thoughts. Please reach out to Carlos. Please email me at Michael H i, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, but most of all, wherever you're listening or watching the pod podcast, please give us a five star review and a rating. We love that. We love your your input, please. Of course, I want it always to be positive, but I'll take whatever you send because we we value that. And for all of you and Carlos, you as well, if you know anyone else who ought to be a guest on the podcast. We'd love it if you'd let us know we're always looking to meet more people to help show that we're all more unstoppable than we think we are. And with that, I want to thank you again, Carlos, for being here. This has been absolutely fun.</p>
<p><strong>Carlos Hidalgo</strong>  1:03:13</p>
<p>Michael, thank you so much. I've really enjoyed it.</p>
<p><strong>Michael Hingson</strong>  1:03:20</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>How to Build an Unstoppable Business Without Burnout with Carlos Hidalgo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d083dcbc-111e-4890-a13b-205c537ff675:c8017b51-ea9b-485a-b151-b03b2ad59844.mp3?source=rss&amp;ext=asset.mp3" length="94186921" type="audio/mpeg" />
<itunes:episode>421</itunes:episode>
</item>
<item><title>Episode 420 – How Customer Stories Create Unstoppable Business Growth with Scott Hornstein</title>
<guid isPermaLink="false">https://pinecast.com/guid/118bba99-2e73-42e8-9387-e25fab384e89</guid>
<pubDate>Fri, 06 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:07:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2157b692-b663-4e01-b23d-758587083969/UM420-Scott_Hornstein-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Great marketing does not start with your product. It starts with your customer.</p>
<p>In this conversation, I speak with marketing strategist Scott Hornstein about why storytelling, customer research, and trust are the real drivers behind successful brands. Scott shares lessons from decades in marketing, including his work with IBM and major technology launches, and explains how companies often fail when they focus on themselves instead of the people they serve. You will hear how listening to the voice of the customer can reshape messaging, build trust, and unlock growth. Scott also reflects on entrepreneurship, resilience, family, and the mindset required to get back up after setbacks. I believe you will find this conversation both practical and encouraging as you think about how relationships and trust shape business success.</p>
<p><strong>Highlights:</strong></p>
<p>· Creativity in Queens – Scott reflects on how music and culture shaped his early creativity.04:10</p>
<p>· From Literature to Marketing – His love of books leads him toward storytelling and marketing.12:57</p>
<p>· Learning to Experiment – A mentor teaches the value of trying ideas and learning from failure.20:46</p>
<p>· The Customer as the Hero – Scott explains why marketing must center on the customer.31:48</p>
<p>· Customer Insight Drives Messaging – Research helps reshape a company’s message and market entry.41:23</p>
<p>· Resilience Through Setbacks – Scott reflects on perseverance in life and business.50:59</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>I currently live in Reston VA, my wife and I having moved there to be close to our 2 daughters and our 2 granddaughters. I am an independent business consultant specializing in storytelling – which embraces marketing, research, and content. Family is the most important thing in my life and it has taught me that lasting relationships, business and personal, are steeped in empathy and commitment.</p>
<p>I was born in Manhattan on July 25, 1950. My parents soon moved the family to the up-and-coming borough of Queens. I attended the public schools in and around Forest Hills.  Writing was always my goal.</p>
<p>I graduated NYU as an English major.  Upon graduation I traveled, then pursued my (naïve) dream of living as an artist – as a writer, an actor, and a musician. I wrote plays for the brand-new cable industry, wrote for a movie-making magazine, was in several off-off Broadway plays, worked as a pick-up musician. I helped in the office for a former professor to earn subway money.</p>
<p>Got tired of starving to death. Took a job with CBS in the Broadcast Center, pulling together the Daily Log for the local station. Then, got hired to answer Bill Paley’s mail. Then, I was hired as a marketing manager for Columbia House where I got some of the best advice – keep going.</p>
<p>I met this guy from my neighborhood while commuting to my job in Manhattan. Turns our he worked for Y\&amp;R and said they were looking for someone. I interviewed and jumped over to agency-side work as an Account Executive, then Account Supervisor, then, going back to my roots, copywriter and eventually Creative Director.</p>
<p>The entrepreneurial life has been a roller coaster, but I have been blessed to work with some brilliant people in marketing and sales, and some great companies. It allowed me to understand how I can really help my customers become successful in the long-term.</p>
<p><strong>Ways to connect with Scott</strong>**:**</p>
<p><a href="https://www.linkedin.com/in/scott-hornstein-6b71612/" rel="nofollow">LinkedIn</a></p>
<p><a href="https://scott-hornstein.medium.com/" rel="nofollow">Medium</a></p>
<p><a href="http://www.hornsteinassociates.com/" rel="nofollow">www.hornsteinassociates.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>Well, hi everyone, and welcome once again to another episode of unstoppable mindset today. Our guest is Scott Hornstein, although when he came into the Zoom Room, I said, is it Hornstein or Hornstein? And of course, he also understood, because we're both of the same age, and are both fans of Young Frankenstein, who always said that his name was really pronounced Frankenstein. But you know, you have to have to know Gene Wilder for that. But anyway, if you haven't seen that movie, you got to see it. Mel Brooks at his best, but Scott is a marketing person and specializes a lot in storytelling, which fascinates me a lot, because I am a firm believer in storytelling, and I know we're going to have a lot of fun talking about that today. So Scott, I want to welcome you to unstoppable mindset. We're really glad you're here.</p>
<p><strong>Scott Hornstein</strong>  02:20</p>
<p>Thank you so much, Michael. I have to start by saying I have great respect for your work, and this is really quite a privilege for me. Thank you very much.</p>
<p><strong>Michael Hingson</strong>  02:32</p>
<p>Well, thank you. You're a long way from where you were born, in New York, in Manhattan. Now you're in Reston, Virginia, but that's okay. Well, you're not that far. It's just a short train ride, a few hours.</p>
<p><strong>Scott Hornstein</strong>  02:41</p>
<p>I That's true. That's true, although with that particular train, you can never be sure exactly how long it's going to be good</p>
<p><strong>Michael Hingson</strong>  02:52</p>
<p>point, yeah, yeah, good point. It is one of the things one has to deal with. But that's okay. But, you know, I've taken that train many times, and I've taken the the Metro liner as well, and also just the regular train. And I like the trains. I enjoy the train. I wish we had more of them out here.</p>
<p><strong>Scott Hornstein</strong>  03:15</p>
<p>I do too. I when it a long time ago in business, when I had a client here in DC, and I was living in Connecticut, I started taking the train, and it was so superior to flying. Oh yeah. And then recently I was, as I was mentioning to you, I was in Germany and taking the trains there is just wonderful. It's so superior.</p>
<p><strong>Michael Hingson</strong>  03:47</p>
<p>Yeah, I wish we would have more of them out here. If I, for example, want to take a train to San Francisco from where I live in Victorville, the only way I can do it is to take a train at roughly four in the morning to Los Angeles and then transfer on a train to go to San Francisco, which is no fun. I'll fly because it's it's kind of crazy, but I like the trains, and wish we wish we had more of them all over, and wish more people would use them. It's a lot better than driving, and it's a lot more pleasant. When I lived in the east, there were any number of times that I knew people who would travel from like Bucks County in Pennsylvania to New York Wall Street people, and they would go two, two and a half hours on the train every day and back again. And they formed discussion groups or other sorts of things. They they made it a part of their regular day, and it was there was nothing to them to do that.</p>
<p><strong>Scott Hornstein</strong>  04:54</p>
<p>And to them, I say, God bless. I am not in love with commuting, right? Yeah.</p>
<p><strong>Michael Hingson</strong>  05:00</p>
<p>Well, I understand that. I appreciate that, but they, they did well with it, and so good for them, or, as I would say in Australia, good on them. But you know, well, why don't we start tell us a little bit about you, maybe growing up in the early Scott and all that stuff. Let's start with that, sure.</p>
<p><strong>Scott Hornstein</strong>  05:21</p>
<p>First one brief aside about Young Frankenstein when I was living in Connecticut, I would go to the theater in Stanford, and for one performance, my tickets were at the will call, so I went up to the ticket booth, gave them my name, and the woman be on the other side of the iron bars keeps throwing her head to the side, wanting me to look over to my left, and I finally look over to my left, and there's Gene Wilder. Oh my gosh. What an enormously tall individual, very gracious, very nice. In any case, yes,</p>
<p><strong>Michael Hingson</strong>  06:06</p>
<p>with him, did you? Did you talk with</p>
<p><strong>Scott Hornstein</strong>  06:09</p>
<p>him just for a moment, just for a moment, you know, just Mr. Wilder, how nice to meet you. And he said a couple of nice things. And that was about it. Still, we all went to see the to see the show. Still, it was quite a thrill for me. What show I do not. Oh, that was, oh, no, excuse me. That was the the madness of King Charles, madness of King George. King George. But he was quite mad, and the play is excellent, excellent. Well, anyway, in any case, I grew I was born in Manhattan. I spent the first couple of years of life on the west side. I don't remember much of that. But my parents quickly moved us out to Queens, which at that point was rather undeveloped. You could get a lot more for your money, and we have lived in an apartment building. And around our apartment building was nothing but empty lots. It was just not developed yet. But it was a great place to grow up because the there was so much going on in those years and so much so much music that was going on. The first recollection I have, in light of all the talk about vaccines and healthcare and all of this is I really remember that polio was a real thing there, and I remember kids with the braces on their legs. And I remember that when one of my friends got chicken pox, that the mothers would get us all together and have a play date so that we got chicken pox too. Okay, but it was,</p>
<p><strong>Michael Hingson</strong>  08:20</p>
<p>I'm sorry, remember, I remember getting the polio vaccinations, even starting in kindergarten,</p>
<p><strong>Scott Hornstein</strong>  08:24</p>
<p>yes, yes. And it was such a remarkable thing at that time. We all thought it was like a miracle. And, and Jonas Salk, I mean, he was like, such a hero, yeah. The other thing, so I, we were out in Queens, in an area that's the larger area is called Forest Hills, and it was, it was a great place, because the the whole museum, whole music scene was just exploding. So I'm moving on until my junior high school and high school years, and it was just all over the place. Yes, we were playing in bands, but also there were these wonderful venues to go to. And there was the subway. If my parents only knew where I really was, we would get on the subway, go down in the village, go to all the cafe bar Gertie spoke city, all these places to hear the this wonderful mind changing music. And by mind changing, I don't mean drugs. I mean mind changing that it was, it was just everything in life.</p>
<p><strong>Michael Hingson</strong>  09:57</p>
<p>And there's nothing like hearing a lot. Music,</p>
<p><strong>Scott Hornstein</strong>  10:01</p>
<p>even to this day, it's my very, very favorite thing to do. Yeah, and so many musicians and artists came out of that area. I not being one of them. But it was so exciting.</p>
<p><strong>Michael Hingson</strong>  10:27</p>
<p>I remember when we lived in New Jersey, and I would commute into New York. I heard, for example, even then, and it was in like 96 to beginning of 2002 Woody Allen on Monday night would play his clarinet somewhere. And less, less, Paul was still doing music and playing music at the meridian ballroom. And you can even take your guitar in and he would sign it for you</p>
<p><strong>Scott Hornstein</strong>  10:55</p>
<p>the it was Joe's Pub. Woody Allen would right. And I went there a couple of times to see him. Of course, it was so pricey that we had to kind of sneak in have one beer, yeah,</p>
<p><strong>Michael Hingson</strong>  11:16</p>
<p>but still, it was worth doing.</p>
<p><strong>Scott Hornstein</strong>  11:19</p>
<p>And then they Yeah, and they were great clubs. I think that was, there's certainly the blue note for jazz that I went to a lot. And then there in Times Square, there was iridium, which was where I was able to see Les Paul, right? And many of those greats.</p>
<p><strong>Michael Hingson</strong>  11:42</p>
<p>Yeah, I never did get to go and get my guitar signed, and now it's too late. But oh, well, do you play? I play at it more than anything else. My father, I think, even before the war, before World War Two, or somewhere around there anyway, he traded something and got a Martin grand concert guitar. Oh, still, I still have it. That's wonderful. What a wonderful sound it is.</p>
<p><strong>Scott Hornstein</strong>  12:15</p>
<p>What a wonderful story. Yes, I play as well. I And growing up very early on, I decided I wanted to be Ricky Nelson. Oh, there you go. But I quickly learned that I was not going to be Ricky Nelson. However, the guy that was standing behind him playing guitar, now that might be something that I could do. So yes, so I picked it up, and I played in all the bands and then, which quickly taught me that I was not cut out for rock and roll, that I wasn't very good at it, but it led me into many other avenues of music, certainly listening, certainly being part of that scene, I'd go see friends of mine who could play well rock and roll and And that was so exciting for me. And then I, I played in pickup bands through college. So on a weekend night there would be a wedding, Bar Mitzvah, and this guy, I forget his name, piano player, he he got all the gigs and Howie was the first choice for guitar, and if Howie wasn't available, they'd call me.</p>
<p><strong>Michael Hingson</strong>  13:47</p>
<p>There you go, hey. So second choice is better than no choice. Absolutely.</p>
<p><strong>Scott Hornstein</strong>  13:54</p>
<p>I i enjoyed it thoroughly and that they paid me money to do this. There you go, right, inconceivable to me.</p>
<p><strong>Michael Hingson</strong>  14:05</p>
<p>So what did you major in in college?</p>
<p><strong>Scott Hornstein</strong>  14:10</p>
<p>Well, I started off majoring in biology, and there you go. And why I chose biology is is a mystery to this day, it didn't last long. I cycled through a number of things, and I graduated with a degree in literature, in English, particularly American literature, which is not quite the same as learning a trade. But you know it, it was consistent with with who I was at that time. I was the guy who, if he went out the door, would have two books with him, just in case I finished one. I didn't want to be left at sea, so a voracious reader couldn't stay away from the theater. So it was very consistent with who I was and and it was good for me, because I think through things like like literature and fiction and biography, you learn so much about the world, about how different people are confronted with challenges, how they process their lives, how they overcome these challenges or not or not, it just exposes you to so much.</p>
<p><strong>Michael Hingson</strong>  15:49</p>
<p>Yeah, and so I'll bet you had some challenges finding some sort of real, permanent job after getting a degree in English?</p>
<p><strong>Scott Hornstein</strong>  16:03</p>
<p>Yes, I did. But when I got out the idea of it didn't cross my mind that people actually would not earn a great living by being just an artist. What did I want to do? I wanted to write. I wanted to be involved in music. I wanted to act. I did all these things until the point when I got thoroughly fed up with being poor, with not having a dime in my pocket. Ever starving to death is, is sort of what you would call it. Yeah, yeah. You know, I did. I have modest success. Yes, I was able to keep myself off the streets, but no, it was no way for a career. It was no way to even be able to afford your own apartment, for gosh sakes. So I from there i i had done a lot of promotion for the different things that I was involved in, trying to get audiences, trying to get awareness of what I was doing, and that led me to have some contacts inside of CBS. And when I started looking for a job, I started talking to these folks, and they offered me a job. So here I was, and actually gainfully employed.</p>
<p><strong>Michael Hingson</strong>  17:44</p>
<p>What was the job? Well, I</p>
<p><strong>Scott Hornstein</strong>  17:47</p>
<p>was sort of a gopher for my first job. Mostly what I did was type, but I do have one good story for you. So I was down in the depths of the CBS Broadcast Center, which is all the way on the west side of 5017 and it's an old milk factory, so which they had converted to broadcast purposes. And so there were long holes, and the halls would always slope down. And there was one day where I was late for a meeting, and I came running down the halls, and there are always these swinging doors, I guess, for in case there's a fire or something, and I'm bursting through the doors, and I go running, and I burst through the next set of doors, and I'm running, and I burst through the next set of doors, and I knock this guy right on his bum. I pick him up, I dust him off. I say, I am so sorry. He says, Don't worry about a thing. It's all fine. I continue running. A friend of mine grabs me and says, Did you see Paul Newman?</p>
<p><strong>Michael Hingson</strong>  19:10</p>
<p>There you are.</p>
<p><strong>Scott Hornstein</strong>  19:12</p>
<p>So I have the unique entry on my resume of knocking Paul Newman to the ground.</p>
<p><strong>Michael Hingson</strong>  19:22</p>
<p>I Well, at least he was civil and nice about it.</p>
<p><strong>Scott Hornstein</strong>  19:26</p>
<p>He was very nice about it, though. Yeah, so I worked there and then through my writing, because I was writing for a film magazine at night, which, of course, didn't pay a cent, not a cent, but I got to go to all the premiers, and I got to meet all the people and interview all the people so whatever. So through that, I was able to go over to the main building and answer letters for Bill Paley, who was the.</p>
<p><strong>Michael Hingson</strong>  20:00</p>
<p>Chairman, Chairman, I said, Yes, right,</p>
<p><strong>Scott Hornstein</strong>  20:02</p>
<p>and it was my job to explain to everybody why Mr. Paley, I never called him, Bill, never, nobody, no, no, why he was right and they were wrong. That was my job, and that I did that for a little while, I can honestly say that I enjoyed having money in my pocket, but that was not the most fulfilling of jobs, and from there, I was able to go over and get my first marketing position, working for the Columbia record and tape Club, which was part of CBS Records at that time. And when I Ben or Dover was the president of Columbia House at that time, and when he made me the offer, he gave me one of the great life lessons that I've I've ever had. And he said, Scott, if you sit in your office and you do exactly what I ask you to do, and you do it on time, and you do it perfectly, we are not going to get along. But if you are out there and you're trying this and you're trying that, and this works, and that doesn't work, but you get up and you keep trying, we're going to be fast friends. Interesting. Yeah, yeah. That's something that has stayed with me my whole life. One of the great pieces of advice that I've ever gotten,</p>
<p><strong>Michael Hingson</strong>  21:57</p>
<p>well the for me, what's fascinating about it is thinking about how many people would really do that and allow that to happen, but it's really what more people should be doing. I've I've always maintained that the biggest problem with bosses is that they boss people around too much, rather than encouraging them and helping them and using their own talents to help people be more creative. When I hire sales people, the first thing I always told them was, well, the second thing because the first thing I always told them was, you need to understand right up front if you're going to sell here, you have to learn to turn perceived liabilities into assets. And that's got a story behind it. But the second thing that I always talked about was my job isn't to boss you around. I hired you because you convinced me that you're supposed to be able to do the job, and we'll see how that goes. But you should be able to but my job is to work with you to figure out how I can use my talents to help you and to enhance what you do to make you more successful. And the people who got that did really well, because we usually did things differently, and we both learned how to figure out and actually figure out how to work with each other and be very successful. But the people who didn't get it and wouldn't try that, generally, weren't all that successful.</p>
<p><strong>Scott Hornstein</strong>  23:26</p>
<p>Not terribly surprised, sir. You know, I think that people miss the the humanity of all this. And that if we bring our respective strengths and work together, that it's going to be a more complete and more successful whole than if I try and dominate you and tell you what to do, right, just that hasn't been a successful formula for me. I have never done well with people who tried to tell me exactly what to do, which is probably why I went out on my own. Probably why, in the greater scheme of things that I I did well, working for people from Columbia House. I met this guy on the train, and we got friendly, and he said he worked for an advertising agency, and they were looking for somebody would I be interested in interviewing? And this was with the young and Rubicon. And I did get the job, and I did work my way up to an account supervisor. And then i i said, i. Hate this, and I went back to be a copywriter and worked my way up to be a creative director. But, you know, I went on my own on January 1 of 86 and it was like a liberation for me, because at that point there was a new a new president of the division that I worked for, and he was not a nurturing individual. He was more of the dominant kind of you'll do what I tell you to do. Didn't sit well with me at all, and I had the opportunity to go on my own. So I I packed up my dolls and dishes, and I walked in on January 2, and I said, Bill, I quit.</p>
<p><strong>Michael Hingson</strong>  26:02</p>
<p>There you go. Was it hard for you to do that?</p>
<p><strong>Scott Hornstein</strong>  26:11</p>
<p>You know, at that point? So I here I am. I'm a creative director. I got the office on Madison Avenue, and I'm doing freelance all over the place, not only because it was extra money, but because it was it was fueling my creativity. It was giving me something back. It was fun. And I really like to have fun. I have so much fun working with people and that interaction that that humanity, the spark of humanity. So I was doing a lot of freelance, and I wrote this proposal for this one design group who was near where I was living at that time, and it got sold. So they said, Do you want to you want to work on it? And at that point in my life, I didn't have any responsibilities. I had a studio apartment there that was real cheap. And I said, If I don't try this now, yeah, I don't think I'll ever try it. So that's what I did. I quit, and I walked out the door into the great unknown,</p>
<p><strong>Michael Hingson</strong>  27:39</p>
<p>and the entrepreneurial spirit took over.</p>
<p><strong>Scott Hornstein</strong>  27:43</p>
<p>It did, and it worked well for about six, seven months, and then we got to the summertime, and I couldn't get arrested for a while. But you know, you have to take it one day at a time. And I figured, all right, well, let's just be open and network and see what's going on. It's not the time to quit. It's not the time to go back and get a job. And I was fortunate in that I was sitting at the desk one day, and this one guy called me, and I had met him before his folks ran one of the biggest, or actually the biggest, telemarketing agency in New York at that time, and I had met, met this fellow, and he said, I got this project. I've been asking around for creative source, and three people gave me your name. So I figured, well, let's go talk. And that turned into a very, very good situation for me, it gave me a lot of responsibility and a lot of leeway to take all the things that I had learned and put them in service of my client and I had a ball. I loved it. The only thing I didn't love was the and I did love this for a while was the constant travel. Now, everybody doesn't travel, and they're all sitting in their rooms at home, looking at screens. But that was that was a great opportunity for me to to spread my wings and to take and I learned so much one of the. Initial assignments I had was for IBM and IBM at that time was, was Mount Olympus. Oh my gosh, working for IBM, and I worked in tandem with this research group. We were all working on the introduction of the IBM ThinkPad and what these folks, they had a methodology they called voice of customer research, which was a qualitative research we're talking to decision makers from a carefully prepared Interview Guide to come up with the attitudes, the insights that we could put together to to come up with a solution. And I was fascinated by this of how to tap into what what the customer really wants by talking to the customer. How unusual.</p>
<p><strong>Michael Hingson</strong>  31:16</p>
<p>What a concept. Oh yeah. I mean</p>
<p><strong>Scott Hornstein</strong>  31:19</p>
<p>then and now, it's still the operative phrase of this would be a wonderful business, business, if it wasn't for all those annoying customers and and this just turned that on its head. That's another thing that I learned that has stayed with me through my entire career, is that for the the storytelling, and what I mean by storytelling is, is two things. Is, first, you know all your stories are going to come from what you consider to be your brand, but if you're not developing your brand according to the wants, the needs, the desires, the expressed future state that your Customers want, then then you're wide of the mark. So I was able to bring this in, and I think do a much better job for my customers. Now, the way that relates into storytelling is that you're you're able to take what you do and put it into the story of how your customer succeeds with the hero in the hero's journey, is</p>
<p><strong>Michael Hingson</strong>  32:55</p>
<p>your customer, your customer? Why do you think that is such a successful tactic to use,</p>
<p><strong>Scott Hornstein</strong>  33:02</p>
<p>because everybody else is completely enamored of themselves. When other companies craft their their brand, it's mostly because why they think they are special and what their vision tells them is their future. And quite frankly, most customers really don't care when, when a new customer first confronts you and your brand. They ask three questions, who are you? Why should I care? And what's in it for me? And if you can't answer those, if the story that you tell whether complete or in fragments or in in different parts according to where they are on their consideration journey. It doesn't resonate. It doesn't resonate. Hey, I have the best technology out there. I have brilliant people working on this technology. And guess what? Your technology? Somebody will eat your technology in 18 months, and I don't care, I want to know. What does it do for me?</p>
<p><strong>Michael Hingson</strong>  34:28</p>
<p>Yeah, as opposed to saying, After asking enough questions, I have technology that will solve this problem that you have identified. Let me tell you about it. Is that okay? Exactly?</p>
<p><strong>Scott Hornstein</strong>  34:44</p>
<p>Yeah, exactly. And as odd as it sounds, that helps you to stand out in the field, in a crowded</p>
<p><strong>Michael Hingson</strong>  34:55</p>
<p>field, it does, but it's also all about the. Relating to the customer and getting the customer to establish a rapport and relating to you. And when you, as you pointed out, make it about the customer, and you talk in such a way that clearly, you're demonstrating you're interested in the customer and what they want they're going to relate to you.</p>
<p><strong>Scott Hornstein</strong>  35:24</p>
<p>There's two, two things in there that, well, there's a million things in there that are particularly true. And the first is not only recognizing and and internalizing the goals of your client, but also opening yourself up and saying, these are people. These are humans. And the other real distinguishing fact that a lot of people don't either realize or embrace is that in business to business, and I've spent most of my life in business to business, it's all personal. It's all about personal connections. It's all about trust. And call me crazy, but I am not going to trust a machine. I will have confidence in technology, but my trust is going to be placed in the human through this, one anecdote that that is has really impressed me is that I was doing one of these interviews once, and I was talking to the CEO of of this company. And I said, Well, you know, I of course, I'm working for company A and you've been a client for a long time. What's, what's the greatest benefit that you get from this company? And without hesitation, he said, our salesman. Our salesman is part of our team. He understands who we are, he knows what we need, and he goes and he gets it. So that kind of that, to me, has always been a touchstone on things.</p>
<p><strong>Michael Hingson</strong>  37:43</p>
<p>Well, the fact that the salesman earned that reputation, and the President was willing to acknowledge it is really important and crucial.</p>
<p><strong>Scott Hornstein</strong>  37:56</p>
<p>And within that, I would say the very important word that you used is earn. You need to earn that trust. Sure it doesn't come just because you have brilliant technology. It's all people. It's all personal, all people.</p>
<p><strong>Michael Hingson</strong>  38:20</p>
<p>And that's success, the successful sales people are people who understand and work to earn trust.</p>
<p><strong>Scott Hornstein</strong>  38:32</p>
<p>Well said, and I think that particularly in this age of accelerating remoteness, that this concept of earning the trust and the person to person becomes a compelling competitive differentiator. And I think that that telling the story of of how you make your customers successful, of the role you play, of where you're going, this allows you to bridge some of those troubled waters to people who are sitting remote. It helps you to open your ears you know where you're going, so you can listen, yeah,</p>
<p><strong>Michael Hingson</strong>  39:40</p>
<p>well, and that's an extremely important thing to to keep in mind and to continue to hone, because bottom line is, it's all about, as I said, trust, and it certainly is about earning, and that isn't something you. First, it's something that you understand.</p>
<p><strong>Scott Hornstein</strong>  40:04</p>
<p>It's a gift that can only be bestowed on your customer. You can want it, but they're the only ones who can give you. Your brand is the meal you prepare. You but your reputation is the review, right? So, yeah, you gotta earn that trust.</p>
<p><strong>Michael Hingson</strong>  40:32</p>
<p>So how long so you you own your own company? How long has the company been in existence?</p>
<p><strong>Scott Hornstein</strong>  40:40</p>
<p>I Well, let's see. I went on my own on January 1 in 1986 and I am still without visible means of support.</p>
<p><strong>Michael Hingson</strong>  40:58</p>
<p>Well, there you go, same company all along, huh?</p>
<p><strong>Scott Hornstein</strong>  41:03</p>
<p>I Yeah, you know, do different work with different people, sure, but yes, it's still me.</p>
<p><strong>Michael Hingson</strong>  41:13</p>
<p>It's still, do you actually have a company and a name or anything like that?</p>
<p><strong>Scott Hornstein</strong>  41:17</p>
<p>I did. I did for a long time. I operated under Hornstein associates, okay, and recently I have dropped that and I just work as myself. I think that I had employees, then I had expandable, retractable resources then, and I'm not so interested in doing that right now. I am interested in working as and I love working as part of a team. Collaboration is my middle name. I might not have put that on my resume, but yeah, and I'm just, I'm really just interested in being me these days.</p>
<p><strong>Michael Hingson</strong>  42:13</p>
<p>That's fair. There's nothing wrong with that. No, well, in your current role, what do you think is the greatest contribution you've made to your clients, and I'd love an example, a story about that.</p>
<p><strong>Scott Hornstein</strong>  42:28</p>
<p>I would love to tell you a story. Oh, good. So one of my clients is a manufacturer. And they manufacture of all things, barcode scanners, as you would use in a warehouse and in a warehouse, absolutely everything, including the employees, has a barcode. Theirs is different than the the ones that you would normally see, the ones that like have a pistol grip. These are, these are new. It's new technology. They're ergonomically designed. They sit on the back of your hand. They're lightweight. They have more capabilities. They're faster and more accurate. Well, that sounds like sliced bread. However, they had a big problem in that all the scanners in all the warehouses come from the titans of the universe, the Motorola's, the great big names and these great, you know the old saying of Nobody ever got fired for buying IBM. Well, you know, if they need more scanners. Why would they go elsewhere? They just go back and get the same thing. So the the big problem is, is how to penetrate this market? And we did it. I worked with them in a number of ways. The first way was to conduct interviews, qualitative interviews, with the executive team, to come up with their their brand. What did they think? What did they think that was most important? And they said, clearly, the productivity gains, not only is this faster, not only can we prove that this is faster, but the the technology is so advanced that now we can also give you. Information from the shop floor. Well, then we talked to their their partners, who were already selling things into these warehouses. And we talked to a number of companies that were within their ICP, their ideal customer profile, I think that's very important to be prospecting with the folks who can make best use of your products and services. And what we found is that it wasn't just the productivity, it was that we solved other problems as well, and without going heavily into it, we solved the a big safety problem. We made the shop floor more secure and safer for the workers. So we changed the message from Warehouse productivity to the warehouse floor of making each employee safer, able to contribute more and able to have a better satisfaction, and that we were able to roll out into a into great messaging. The initial campaign was solely focused on the workers, and our offer was We challenge you to a scan off our scanners, against yours, your employees, your products, your warehouse. Let's have a head to head competition, because we then knew from these interviews, from working with the partners, that once these employees got the ergonomic the lightweight, ergonomic scanners on their hands, and realized how much faster They were, and how much safer that they were, that they would be our champions. And in fact, that's what, what happened. I can go deeper into the story, but it it became a story. Instead of coming in and just saying, boost your productivity, it's the scanners work for your your overall productivity. It helps you to keep your customers satisfied, your workers, one of the big problems that they're having is maintaining a stable and experienced workforce, this changed the characteristic of the shop floor, and it changed the character, how the employees themselves described their work environment. So we were able to take that and weave a story that went from one end of the warehouse to the other with benefits for everybody in between. So you said, What is the the one you said, the greatest benefit, I would say the contribution that I'm most proud of, it's that it's to recast the brand, the messaging, in the form, in the shape of the customer, of what they need, of helping them to achieve the future state that they want. And I'm sorry for a long winded answer,</p>
<p><strong>Michael Hingson</strong>  49:10</p>
<p>yes, that's okay. Not a not a problem. So let me what would you say are the two or three major accomplishments or achievements in your career, and what did they teach you?</p>
<p><strong>Scott Hornstein</strong>  49:26</p>
<p>Well, you know, I think the the achievements in my career, well, the first one I would mention was incorporating that, that voice of customer research, bringing the customer to the planning table, letting the executives, the sales people, the marketers, unite around, how does the customer express their hopes, their dreams, their challenges? I would say the second. Uh, is this idea of taking all of the content of all of the messaging and and unifying it? Some people call it a pillar view. I call it storytelling, of relaying these things so that you are giving your prospects and your customers the information that they need when they need it, at the specific point in their consideration journey, when this is most important, and it might be that a research report for a prospect that talks about some of the challenges in the marketplace and what's being done, it might be as simple for a customer as a as a video on how do you do this? You know, how do you screw in a light bulb? Oh, here it is. Everybody's used to that. The the third thing, and, and this is something, forgive me, for which I am, I am very proud, is that now I take this experience and this expertise, and through the organization called score, I'm able to give this back to people who are are trying to make their way as entrepreneurs</p>
<p><strong>Michael Hingson</strong>  51:35</p>
<p>through the Small Business Administration. And score, yes,</p>
<p><strong>Scott Hornstein</strong>  51:40</p>
<p>very proud of that. I get so much for from that.</p>
<p><strong>Michael Hingson</strong>  51:46</p>
<p>Well, what would you say are maybe the two or three major achievements for you in life, and what did you learn? Or what did they teach you? Or are they the same</p>
<p><strong>Scott Hornstein</strong>  51:57</p>
<p>I did? Well, I would say they're they're the same, and yet they're a little bit different. The first one is, is that it's only very few people who lead the charmed life where they are never knocked down. I'm not one of those people, and I've been knocked down several times, both professionally and personally, and to get back up, I to have that, and you will forgive me if I borrow a phrase that indomitable spirit that says, no, sorry, I'm getting back up again. And I can do this. And it may not be comfortable and it may not be easy, but I can do this. So there was that I think that having kids and then grandkids has taught me an awful lot about about interpersonal relationships, about the fact that there isn't anything more important than family, not by a long shot, and from these different things. I mean, certainly, as you I was, I didn't have the same experience, but 911 affected me deeply, deeply and and then it quite frankly, there was 2008 when I saw my my business and my finances sort of twirl up into the sky like like the Wizard of Oz, like that house in the beginning,</p>
<p><strong>Michael Hingson</strong>  54:09</p>
<p>but still,</p>
<p><strong>Scott Hornstein</strong>  54:16</p>
<p>And I persevere, yeah. So I think that that perseverance, that that focus on on family, on humanity. And I would say there's one other thing in there, is that. And this is a hard one. Observation is that I can't do anything about yesterday, and tomorrow is beyond my reach, so I I have to take</p>
<p><strong>Michael Hingson</strong>  54:56</p>
<p>today, but you can certainly use yesterday. As a learning experience,</p>
<p><strong>Scott Hornstein</strong>  55:01</p>
<p>I am the sum of all my parts, absolutely, but my focus isn't today, and using everything that I've learned certainly. You know, I got tongue tied there for just a minute.</p>
<p><strong>Michael Hingson</strong>  55:19</p>
<p>I hear you, though, when did you get married?</p>
<p><strong>Scott Hornstein</strong>  55:25</p>
<p>I got married in 87 I I met my wife commuting on the train to New York.</p>
<p><strong>Michael Hingson</strong>  55:35</p>
<p>So you had actually made the decision to could to quit and so on, before you met and married her.</p>
<p><strong>Scott Hornstein</strong>  55:43</p>
<p>No, no, I was, I was I met her while I still had a job in advertising. That's why I was commuting to New York. And you know, in the morning there was a bunch of us. We'd hold seats for each other and just camaraderie, yeah, you know, have our coffee. Did she? Did she work? She did she did she was she joined the group because she knew she had just gotten a job in New York. And of course, for those who don't know New York? When I say New York, I mean Manhattan, the city. Nobody thinks of any of the boroughs</p>
<p><strong>Michael Hingson</strong>  56:27</p>
<p>as part of New York.</p>
<p><strong>Scott Hornstein</strong>  56:31</p>
<p>And yeah, I and one day gone in, she fell asleep on my shoulder, and the rest is history. There you go.</p>
<p><strong>Michael Hingson</strong>  56:41</p>
<p>What So, what did she think when you quit and went completely out on your own?</p>
<p><strong>Scott Hornstein</strong>  56:48</p>
<p>I you know, I never specifically asked her, but I would think that she would have thought that maybe I was not as solid, maybe not as much marriage material, maybe a little bit of a risk taker. I did not see it as as taking a risk, though, at that time, but it was actually great for us, just great for us. And yeah, met there, and then I quit. Shortly thereafter, she was still commuting. And then things started to just take off, yeah, yeah, both for my career and for the relationship, yeah.</p>
<p><strong>Michael Hingson</strong>  57:51</p>
<p>And again, the rest of course, as they say, is history.</p>
<p><strong>Scott Hornstein</strong>  57:56</p>
<p>It is. And here I am now in Reston, Virginia, and we moved to Reston because both daughters are in close proximity, and my two grandchildren. And you know, am I still confronted with the knock downs and the and the get up again. Yeah, the marketplace is very crazy today. The big companies are doing great, the mid size companies, which is my Market, and it's by choice, because I like dealing with senior management. I like dealing with the people who make the decisions, who if we decide something's going to happen, it happens and and you can see the impact on the culture, on on the finances, on the customer base. These guys are it's tough out there right now. Let me say that it's it's tough to know which way to go. This doesn't seem to be anything that's sure at the moment.</p>
<p><strong>Michael Hingson</strong>  59:11</p>
<p>Yeah, it's definitely a challenging world and and then the government isn't necessarily helping that a lot either. But again, resilience is an important thing, and the fact is that we all need to learn that we can survive and surmount whatever comes along.</p>
<p><strong>Scott Hornstein</strong>  59:33</p>
<p>And let me just throw in AI that is a big disruptor at the moment that nobody actually knows</p>
<p><strong>Michael Hingson</strong>  59:43</p>
<p>what to do with it. I think people have various ideas there. There are a lot of different people with a lot of different ideas. And AI can be a very powerful tool to help but it is a tool. It is not an end all. Um. Yeah, and well said, I think that, you know, even I, when I first heard about AI, I heard people complaining about how students were writing their papers using AI, and you couldn't tell and almost immediately I realized, and thought, so what the trick is, what are you going to do about it. And what I've what I've said many times to teachers, is let students use AI if that's what they're going to use to write their papers, and then they turn them in. And what you do is you take one period, and you call each student up and you say, All right, I've read your paper. I have it here. I want you now to defend your paper, and you have one minute, you're going to find out very quickly who really knows what they're talking about.</p>
<p><strong>Scott Hornstein</strong>  1:00:47</p>
<p>That, in fact, is brilliant.</p>
<p><strong>Michael Hingson</strong>  1:00:49</p>
<p>I think it's a very I think it's a very powerful tool. I use AI in writing, but I use it in that. I will use it, I will I will ask it questions and get ideas, and I'll ask other questions and get other ideas, and then I will put them together, however, because I know that I can write better than AI can write, and maybe the time will come when it'll mimic me pretty well, but still, I can write better than AI can write, but AI's got a lot more resources to come up with ideas.</p>
<p><strong>Scott Hornstein</strong>  1:01:21</p>
<p>It does. It does. And with that, it's a fantastic tool. The differentiator, as I see it, for most of my stuff, is that AI has read about all this stuff, but I've lived it, so I'm going to trust me at the end,</p>
<p><strong>Michael Hingson</strong>  1:01:45</p>
<p>and when I talk about surviving the World Trade Center and teaching people what I learned that helped me in the World Trade Center, I point out most people, if there's an emergency, read signs and they're told go this way to escape or to get out or do this or do that, but there's still signs, and they don't know anything. I don't read signs, needless to say, and what I did was spent a fair amount of time truly learning all I could about the World Trade Center where things were, what the emergency evacuation procedures were what would happen in an emergency and so on. And so for me, it was knowledge and not just relying on a sign. And so when September 11 happened, a mindset kicked in, and we talked about that in my my latest book, live like a guide dog. But that's what it's about, is it's all about knowledge and truly having that information, and that's what you can trust.</p>
<p><strong>Scott Hornstein</strong>  1:02:48</p>
<p>I'll give you a big amen on that one.</p>
<p><strong>Michael Hingson</strong>  1:02:52</p>
<p>Well, this has been a lot of fun to do. We've been Can you believe we've been doing this an hour? My gosh, time, I know having fun.</p>
<p><strong>Scott Hornstein</strong>  1:03:03</p>
<p>It's fun. And I would say again, in closing, I just have enormous respect for what you've accomplished, what you've done. This is been a great privilege for me. I thank you very much.</p>
<p><strong>Michael Hingson</strong>  1:03:19</p>
<p>Well, it's been an honor for me, and I really value all the comments, the advice, the thoughts that you've shared, and hopefully people will take them to heart. And I would say to all of you out there, if you'd like to reach out to Scott, how do they do that? Well, there you go. See, just, just type, well, right?</p>
<p><strong>Scott Hornstein</strong>  1:03:42</p>
<p>That's it. If you, if you sent an email to Scott dot Hornstein at Gmail, you'll get me.</p>
<p><strong>Michael Hingson</strong>  1:03:56</p>
<p>And Hornstein is spelled</p>
<p><strong>Scott Hornstein</strong>  1:03:58</p>
<p>H, O, R, N, S, T, E, I,</p>
<p><strong>Michael Hingson</strong>  1:04:03</p>
<p>N, and again, it's scott.hornstein@gmail.com</p>
<p><strong>Scott Hornstein</strong>  1:04:09</p>
<p>that's that's the deal. There you go. Well, find me on LinkedIn. You can find me on medium. I'm all over the place.</p>
<p><strong>Michael Hingson</strong>  1:04:18</p>
<p>There you are. Well, I hope people will reach out, because I think you will enhance anything that they're doing, and certainly trust is a big part of it, and you earn it, which is great. So thank you for being here, and I want to thank all of you for listening and watching us wherever you are. Please give us a five star review and a rating and but definitely give us a review as well. We appreciate that. If you know anyone else who ought to be a guest, Scott, you as well. We're always looking for more people to have on, so please introduce us and Scott. If you want to come on again, we can talk about that too. That'd be kind of fun. But I want to thank what I want to thank you again for being here. This has been fun, and I appreciate you being here with us today and and so thank you very much for doing it.</p>
<p><strong>Scott Hornstein</strong>  1:05:07</p>
<p>My all the pleasure is all mine.</p>
<p><strong>Michael Hingson</strong>  1:05:14</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>How Customer Stories Create Unstoppable Business Growth with Scott Hornstein</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/118bba99-2e73-42e8-9387-e25fab384e89.mp3?source=rss&amp;ext=asset.mp3" length="24945075" type="audio/mpeg" />
<itunes:episode>420</itunes:episode>
</item>
<item><title>Episode 419 – From Old Time Radio to Comics: An Unstoppable Creative Journey with Donnie Pitchford</title>
<guid isPermaLink="false">https://pinecast.com/guid/a9db879a-90b3-40f3-b202-1589819429aa</guid>
<pubDate>Tue, 03 Mar 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:06:04</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/48520bfd-467b-4aed-b307-a2176cca485f/UM419-Donnie_Pitchford-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when a childhood dream refuses to let go?</p>
<p>In this episode, I sit down with cartoonist and Lum and Abner historian Donnie Pitchford to explore how old-time radio, comic strips, and a love for storytelling shaped his life. Donnie shares how he grew up inspired by classic radio shows like Lum and Abner, pursued art despite setbacks, and eventually brought the beloved Pine Ridge characters back to life through a modern comic strip and audio adaptations. We talk about creativity, persistence, radio history, and why imagination still matters in a visual world. If you care about classic radio, cartooning, or staying true to your calling, I believe you will find this conversation both inspiring and practical.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 Discover how a childhood love of Lum and Abner sparked a lifelong dream of becoming a cartoonist.</p>
<p>08:00 Hear how college radio and classic broadcasts deepened a passion for old time radio storytelling.</p>
<p>14:33 Understand how years of teaching broadcast journalism built the skills that later fueled creative success.</p>
<p>23:17 Learn how the Lum and Abner comic strip was revived with family approval and brought to modern audiences.</p>
<p>30:07 Explore how two actors created an entire town through voice and imagination alone.</p>
<p>1:00:16 Hear the vision for keeping Lum and Abner alive for new generations through comics and audio.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Donnie Pitchford of Texas is a graduate of Kilgore College, Art Instruction Schools, Stephen F. Austin State University and the University of Texas at Tyler. He has worked in the graphic arts industry and in education, teaching at Hawkins High School, Panola College, and Carthage High School at which he spent 25 years directing CHS-TV, where student teams earned state honors, including state championships, for 20 consecutive years.</p>
<p>In 2010, Donnie returned to the endeavor he began at age five: being a cartoonist! The weekly “Lum and Abner&quot; comic strip began in 2011. It is available online and in print and includes an audio production for the blind which features the talents of actors and musicians who donate their time. Donnie has created comic book stories and art for Argo Press of Austin, illustrated children's books, written scripts for the &quot;Dick Tracy&quot; newspaper strip, and produced the science fiction comedy strip &quot;Tib the Rocket Frog.&quot; He has collaborated with award-winning writers and cartoonists George Wildman, Nicola Cuti, John Rose, Mike Curtis, Joe Staton, and others.</p>
<p>In 2017, Donnie began assisting renowned sculptor Bob Harness and currently sculpts the portraits for the Texas Country Music Hall of Fame plaques.</p>
<p>Awards include the 1978 Kilgore College &quot;Who's Who&quot; in Art, an Outstanding Educator Award from the East Texas Chapter of the Texas Society of CPAs in 1993, the CHS &quot;Pine Burr&quot; Dedicatee honor in 2010, and a Distinguished Alumnus Award in 2018 from Spring Hill High School. In 2024, Donnie was inducted into the City of Carthage Main Street Arts Walk of Fame which included the placement of a bronze plaque in the sidewalk and the Key to the City.</p>
<p>Donnie and his best friend/wife, Laura, are members of First Methodist Church Carthage, Texas. Donnie is a founding officer of the National Lum and Abner Society and a member of Texas Cartoonists, Ark-La-Tex Cartoonists, Christian Comic Arts Society, and the National Cartoonists Society.</p>
<p><strong>Ways to connect with Michaela</strong>**:**</p>
<p><a href="https://www.facebook.com/groups/220795254627542" rel="nofollow">https://www.facebook.com/groups/220795254627542</a></p>
<p><a href="https://lumandabnercomics.com/" rel="nofollow">https://lumandabnercomics.com/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone, and welcome to another episode of unstoppable mindset. I've been looking forward to this one for a while. We have Donny Pitchford as our guest today. You're probably going, who's Donnie Pitchford? Well, let me tell you. So years ago, I started collecting old radio shows. And one of the first shows that I got was a half hour episode of a show called Lum and Abner, which is about a couple of characters, if you will, in Pine Ridge, Arkansas. And I had only heard the half hour show sponsored by frigid air. But then in 1971 when ksi, out here in Los Angeles, the 50,000 watt Clear Channel station, started celebrating its 50 year history, they started broadcasting as part of what they did, 15 minute episodes of lemon Abner. And I became very riveted to listening to lemon Abner every night, and that went on for quite a while. And so I've kept up with the boys, as it were. Well, a several years ago, some people formed a new Lum and Abner society, and Donnie Pitchford is part of that. I met Donnie through radio enthusiast of Puget Sound, and yesterday, USA. And so we clearly being interested in old radio and all that, had to have Donnie come on and and talk with us. So Donnie, or whatever character you're representing today, welcome to unstoppable mindset.</p>
<p><strong>Donnie Pitchford</strong>  02:58</p>
<p>Huh? I'm glad to be here.</p>
<p><strong>Michael Hingson</strong>  03:00</p>
<p>He does that very well, doesn't he? It's a</p>
<p><strong>Donnie Pitchford</strong>  03:04</p>
<p>little tough sometimes. Well, I'm really glad to be here. Thank you.</p>
<p><strong>Michael Hingson</strong>  03:10</p>
<p>Well, I appreciate the audio parts of lemon Abner that you you all create every week, and just the whole society. It's great to keep that whole thing going it's kind of fun. We're glad that that it is. But let's, let's talk about you a little bit. Why don't you start by telling us about the early Donnie, growing up and all that. I'm assuming you were born, and so we won't worry about that. But beyond that, think so, yeah. Well, there you are. Tell us about tell us about you and growing up and all that, and we'll go from there.</p>
<p><strong>Donnie Pitchford</strong>  03:42</p>
<p>Well, I was born in East Texas and left for a little while. We lived in my family lived in Memphis, Tennessee for about seven years, and then moved back to Texas in 1970 but ever since I was a kid this I hear this from cartoonists everywhere. Most of them say I wanted to be a cartoonist when I was five years old. So that's in fact, I had to do a speech for the Texas cartoonist chapter of the National Cartoonist Society. And that was my start. I was going to say the same thing, and the President said, Whatever you do, don't do that old bit about wanting to be a cartoonist at age five. Everybody does that, so I left that part out, but that's really what I wanted to do as a kid. And I would see animated cartoons. I would read the Sunday comics in the Memphis Commercial Appeal, and then at some point, my dad would talk about radio, and my mother would talk about listening to radio. We would have the reruns of the Lone Ranger television show and things like Sky King and other programs along those lines, and my parents would all. Way say, Well, I used to listen to that on the radio, or I would hear Superman on the radio, or Amos and Andy or whatever was being rerun at that time, and that fascinated me. And I had these vague memories of hearing what I thought were television programs coming over the radio when I was about two years old. I remember gunshots. I remember, you know, like a woman crying and just these little oddball things. I was about two years old, and I kept thinking, Well, why are we picking up television programs on my mother's radio? Turns out it was the dying gasps of what we now call old time radio. And so at least I remembered that. But when I was about, I guess eight or nine we were, my dad took me to lunch at alums restaurant in Memphis, and I saw that name, and I thought, What in the world? So what kind of name is that? And my dad told me about London Abner, and he said it reminds me. It reminded him of the Andy Griffith Show or the Beverly Hillbillies. I said, I'd love to hear that. He said, Ah, you'll never hear it. He said, those were live they don't exist, but years later, I got to hear them. So yeah, but that's how I grew up wanting to be a cartoonist and coming up with my own characters and drawing all the time and writing stories and that sort of thing.</p>
<p><strong>Michael Hingson</strong>  06:24</p>
<p>So when did you move back from Memphis to Texas?</p>
<p><strong>Donnie Pitchford</strong>  06:28</p>
<p>July 2, 1970 I just happened to look that up the other day. How old were you then? I was 12 when we came back. All right, so got into, I was in junior high, and trying to, I was trying to find an audience for these comic strips I was drawing on notebook paper. And finally, you know, some of the kids got into them, and I just continued with that goal. And I just, I knew that soon as possible, you know, I was going to start drawing comics professionally. So I thought, but kept, you know, I kept trying.</p>
<p><strong>Michael Hingson</strong>  07:06</p>
<p>So you, you went on into college. What did you do in college?</p>
<p><strong>Donnie Pitchford</strong>  07:11</p>
<p>Well, more of the same. I started listening to some old time radio shows even as far back as as high school. And I was interested in that went to college, first at a college called Kill Gore College, here in East Texas, and then to Stephen F Austin State University. And I was majoring in, first commercial art, and then art education. And I thought, well, if I can't go right into comics, you know, maybe I can just teach for a while. I thought I'll do that for a couple of years. I thought it wouldn't be that long. But while I was at Stephen F Austin State University, the campus radio station, I was so pleased to find out ran old time radio shows. This was in 1980 there was a professor named Dr Joe Oliver, who had a nightly program called theater of the air. And I would hear this voice come over the radio. He would run, he Well, one of the first, the very first 15 minute lemon Abner show I ever heard was played by Dr Oliver. He played Jack Benny. He played the whistler suspense, just a variety of them that he got from a syndicated package. And I would hear this voice afterwards, come on and say, It's jazz time. I'm Joe Oliver. And I thought, Where have I heard that voice? It was, it's just a magnificent radio voice. Years later, I found out, well, I heard that voice in Memphis when I was about 10 years old on W, R, E, C, radio and television. He was working there. He lived in Memphis about the same time we did. Heard him on the campus station at Nacogdoches, Texas. Didn't meet him in person until the late 90s, and it was just an amazing collection of coincidences. And now, of course, we're good friends. Now he's now the announcer for our audio comic strip. So it's amazing how all that came about. Well, I</p>
<p><strong>Michael Hingson</strong>  09:16</p>
<p>I remember listening to sort of the last few years of oval radio. I think it was, I don't remember the date now, whether it's 57 or 50 I think it's 57 the Kingston Trio had come out with the song Tom Dooley, and one day I was listening to K and X radio in Los Angeles. We lived in Palmdale, and I heard something about a show called suspense that was going to play the story of Tom Dooley. And I went, sounds interesting, and I wanted to know more about it, so I listened. And that started a weekly tradition with me every Sunday, listening to yours truly Johnny dollar and suspense, and they had a little bit of the FBI and peace and war. Then it's went into half and that that went off and Have Gun Will Travel came on, and then at 630 was Gun Smoke. So I listened to radio for a couple of hours every week, not every Sunday night, and thoroughly enjoyed it. And so that's how I really started getting interested in it. Then after radio went off the air a few stations out in California and on the LA area started playing old radio shows somebody started doing because they got the syndicated versions of the shadow and Sherlock Holmes with Sir John Gielgud and Sir Ralph Richardson. And I still maintain to this day that John Gielgud is the best Sherlock Holmes. No matter what people say about Basil Rathbone and I still think Sir John Gielgud was the best Sherlock Holmes. He was very, very good. Yeah, he was and so listen to those. But you know, radio offers so much. And even with, with, with what the whole lemon Abner shows today. My only problem with the lemon Abner shows today is they don't last nearly long enough. But that's another story.</p>
<p><strong>Donnie Pitchford</strong>  11:11</p>
<p>Are you talking about the comic strip adaptation? Okay, you know how long, how much art I would have to</p>
<p>11:21</p>
<p>do every week.</p>
<p><strong>Michael Hingson</strong>  11:25</p>
<p>Oh, I know, but they're, they're fun, and, you know, we, we enjoy them, but so you So you met Joe, and as you said, He's the announcer. Now, which is, which is great, but what were you doing then when you met him? What kind of work were you doing at the time?</p>
<p><strong>Donnie Pitchford</strong>  11:45</p>
<p>Well, of course, there was a gap there of about, I guess, 15 years after college, before I met him. And what ended up happening my first teaching job was an art job, a teaching art and graphic arts at a small high school in Hawkins, Texas, and that was a disaster. Wasn't a wasn't a very good year for me. And so I left that, and I had worked in the printing industry, I went back to that, and that was all during the time that the National London Abner society was being formed. And so I printed their earliest newsletters, which came out every other month. And we started having conventions in MENA, Arkansas and in the real Pine Ridge and the my fellow ossifers As we we call ourselves, and you hear these guys every week on the lemon Abner comic strip. Sam Brown, who lives in Illinois, Tim Hollis, from Alabama. Tim is now quite a published author who would might be a good guest for you one day, sure. And just two great guys. We had a third officer early on named Rex riffle, who had to leave due to various illnesses about 1991 but we started having our conventions every year, starting in 1985 we had some great guests. We brought in everybody we could find who worked with lemon Abner or who knew lemon Abner. We had their their head writer, Roswell Rogers. We had actors, I'm sure you've heard of Clarence Hartzell. He was Ben withers, of course, on the Old Vic and Sade show. He was Uncle Fletcher. We had Willard Waterman, parley Bayer, some of their announcers, Wendell Niles. And my memory is going to start failing me, because there were so many, but we had Bob's, Watson, Louise curry, who were in their first two movies. We had Kay Lineker, who was in their third movie. The list goes on and on, but we had some amazing when did Chester lock pass away? He passed away? Well, Tuffy passed away first, 1978, 78 and Chet died in 1980 sad. Neither of them, yeah, we didn't get to media. Yeah, we didn't meet either one of them. I've met Mrs. Lock I've met all of chet's children, several grandchildren. We spoke to Mrs. Goff on the phone a time or two, and also, tuffy's got toughie's daughter didn't get to meet them in person, but we met as many of the family as we could.</p>
<p><strong>Michael Hingson</strong>  14:32</p>
<p>Still quite an accomplishment all the way around. And so you you taught. You didn't have success. You felt really much at first, but then what you taught for quite a while, though,</p>
<p><strong>Donnie Pitchford</strong>  14:45</p>
<p>didn't you? Yes, I went back to the printing industry for about a year, and in the summer of 85 about two weeks before school started, I had got a call that they needed someone to teach Broadcast Journalism at. Carthage High School, and we had a department called CHS TV. I ran that for 25 years. I taught classes. We produced a weekly television program, weekly radio program. We did all kinds of broadcasts for the school district and promotional video. And then in the last I think it was the last 10 years or so that I worked there, we started an old time radio show, and we were trying to come up with a title for it, and just as a temporary placeholder, we called it the golden age of radio. Finally, we said, well, let's just use that, and I think it's been used by other people since, but, but that was the title we came up with. I think in 19 I think it was in 93 or 9495 somewhere in there. We started out. We just ran Old Time Radio, and the students, I would have them research and introduce, like, maybe 45 minutes of songs, of music, you know, from the 30s, 40s, maybe early 50s, big band and Sinatra and Judy Garland and you name it. Then, when the classes would change, we would always start some type of radio program that was pre recorded that would fill that time, so the next class could come in and get in place and and everybody participated, and they went out live over our cable television channel, and we would just run a graphic of a radio and maybe have some announcements or listing of what we were playing. And we did that for several years, usually maybe two or three times a year. And then in I think it was 2004 or so, we had an offer from a low power FM station, which was another another county over, and we started doing a Sunday night, one hour program each week. And I think we ended up doing close to 300 of those before I left. And so we got old time radio in there, one way or the other.</p>
<p><strong>Michael Hingson</strong>  17:03</p>
<p>Well, I remember. I remember, for me, I went to UC Irvine in the fall of 1968 and by the spring the last quarter of my freshman year, I had started getting some old radio shows. So started playing shows, and then in the fall, I started doing a three hour show on Sunday night called the Radio Hall of Fame, and we did radio every night. And what I didn't know until, actually, fairly recently, was our mutual friend Walden Hughes actually listened to my show on Sunday, and so did the gas means actually, but, but we had a low power station as well, but it made it up, and so people listened to it. And I've always been proud of the fact that during the fact that during the time I ran the Radio Hall of Fame, I'd heard of this show called 60 minutes with a guy named Mike Wallace, but never got to see it. And then it was only much later that I actually ended up starting to watch 60 Minutes. Course, I always loved to say I would have loved to have met, met Mike Wallace and never got to do it, but I always said he had criminal tendencies. I mean, my gosh, what do you think he was the announcer on radio for the Green Hornet, a criminal show, right? Sky King, a lot of criminals. Clearly the guy. Anyway, I would have been fun to meet him, but,</p>
<p><strong>Donnie Pitchford</strong>  18:31</p>
<p>and his name was Myron. Myron Wallach at the time. Wallach, you're right. I think that's right.</p>
<p><strong>Michael Hingson</strong>  18:37</p>
<p>But it was, it was fun and and so I've actually got some Sky King shows and green Hornets with him. So it's, it's kind of cool, but Right? You know, I still really do believe that the value of radio is it makes you imagine more. I've seen some movies that I really like for that the original Invasion of the Body Snatchers with Kevin McCarthy back in 1955 I thought was such a good movie because they didn't show the plants taking over the humans. It was all left to your imagination, which was so cool, and they changed all that in the later remake of it with Leonard Nimoy, which I didn't think was nearly as good, not nearly as suspenseful. But anyway, that's just my opinion. But radio, for me was always a and continues to be a part of what I like to do. And so I've been collecting shows and and enjoying and, of course, listening to lemon Abner, So what made you decide to finally end teaching?</p>
<p><strong>Donnie Pitchford</strong>  19:38</p>
<p>Well, you know, I could only do that so long. I was getting I was getting very tired, getting kind of burned out, and I had to have a change. There's something had to change. And I was able to take a few years early and retire, and I still the whole time I had a. That it was like a haunting feeling. I, you know, I wanted to be a cartoonist. I would pray, you know, you know, Lord, is there some way can I, can I get out of this? And can I do what I really want to do? And I had some mentors that was finally able to meet people that I would write letters to as a kid, a cartoonist and comic book editor named George Wildman was one of them. He was nice enough to answer my letters when I was a kid, and I'd send him drawings, and he would encourage me, or he would send little corrections on there, you know. And another one was a gentleman named high Eisemann, who passed away recently at age 98 on his birthday, but men like this inspired me, and that it kept at me through the years. I finally met George in 1994 at a convention of the the international Popeye fan club. And I'm I'm at high the same way, and also a writer named Nicola Cuddy, who wrote some Popeye comics. I met him the same way, same event, we all became friends, and I had a good friend named Michael Ambrose of Austin, Texas, who published a magazine devoted to the Charlton Comics company. Sadly, he's deceased now, but Mike and I were talking before I retired, and finally I got out of it. And he said, now that you're out of that job, how would you like to do some art? I said, That's what I want to do. So he gave me the opportunity to do my first published work, which was a portrait of artist George Wildman. It was on the cover of a magazine called Charlton spotlight, then I did some work for Ben Omar, who is bear Manor media publisher for some books that he was doing. One was Mel Blanc biography that Noel blank wrote, did some illustrations for that. This was all happening in 2010 and after that. So I was getting it was getting rolling, doing the kind of work I really wanted to do. And there's a gentleman named Ethan nobles in Benton, Arkansas, who wanted to interview me. I'd gotten, I don't know how he I forgot how he got in touch with me. Maybe he heard me on yesterday USA could be wanted to interview me about London Abner. And so he was starting a website called first Arkansas news. And somewhere in early 2011 we were talking, and I said, you know, you want this to be an online newspaper, right? He said, Yes. I said, What about comics? He said, I hadn't thought about that. So I said, Well, you know, you're a big Lum and Abner fan. What if we could we do a Lum and Abner comic strip? He said, Well, who would Where would I get? Who would do? And I said, Me. So I drew up some proposals, I drew some model sheets, and we did about four weeks of strips, and got approval from Chester lock Jr, and he suggested there's some things he didn't like. He said, The lum looks too sinister. He looks mean. Well, he's mad. He said he's mad at Abner. This won't happen every week. He said, Okay, I don't want LOM to be I said, Well, you know, they get mad at each other. That's part of the that's the conflict and the comedy</p>
<p><strong>Michael Hingson</strong>  23:30</p>
<p>at each other. Yeah.</p>
<p><strong>Donnie Pitchford</strong>  23:33</p>
<p>So we, we ironed it all out, and we came up with a financial agreement, and had to pay royalties and one thing and another, and we started publishing online in June 2011, and about six weeks later, the MENA newspaper, the MENA star in MENA, Arkansas, which was the birthplace of Lyman, Abner, Chet Locke and Norris Goff, they picked it up, and then we had a few other newspapers pick it up. And you know, we're not, we're not worldwide, syndicated in print, but we're getting it out there. And of course, we're always online, but and the first Arkansas news went under three or four years later, and so now we have our own website, which is Lum and Abner <a href="http://comics.com" rel="nofollow">comics.com</a> so that's where you can find us</p>
<p><strong>Michael Hingson</strong>  24:24</p>
<p>online. So where's Pine Ridge?</p>
<p><strong>Donnie Pitchford</strong>  24:28</p>
<p>Pine Ridge is about 18 miles from Mena, Arkansas. MENA is in western Arkansas, and Pine Ridge is about 18 miles east, I believe I'm trying to picture it in my mind, but it's it's down the road, and it actually exists. It was a little community originally named for a postmaster. It was named waters, waters, Arkansas, and in 1936 the real. At cuddleston. He was a real person who owned a store there in waters, and was friends with the locks and the golfs with their parents, as well as Chet and Tuffy. But he proposed a publicity stunt and an actual change of name to name the community Pine Ridge. So that's how that happened.</p>
<p><strong>Michael Hingson</strong>  25:24</p>
<p>Now, in the original 15 minute episodes, who is the narrator?</p>
<p><strong>Donnie Pitchford</strong>  25:28</p>
<p>Well, it depends what era their first one trying to remember. Now, Gene Hamilton was an early announcer in the Ford days, which was the early 30s. We don't have anything recorded before that. Charles Lyon was one of the early announcers, possibly for for Quaker Oats. I don't have any notes on this in front of me. I'm just going on memory here. Memory at the end of a long week. Gene Hamilton was their Ford announcer. Carlton brickert announced the Horlicks malt and milk did the commercials when they 1934 to 38 or so. Lou Crosby took over when they were sponsored by General Foods, by post them, the post them commercials, and Lou stayed with them on into the Alka Seltzer era. And his daughter, the celebrity daughter, is Kathie Lee Crosby, you may remember, right, and she and her sister Linda, Lou were a couple of our guests at the National lemon Avenue society convention in 1996 I think let's see. Crosby was Gene Baker came after Crosby, and then in the 30 minute days, was Wendell Niles. Wendell Niles, yeah, in the CBS the 30 minute series and Wendell. We also had him in Mina, super nice guy when it came, when it got into the later ones, 1953 54 I don't remember that announcer's name. That's when they got into the habit of having Dick Huddleston do the opening narration, which is why we now have Sam Brown as Dick Huddleston doing that every week.</p>
<p><strong>Michael Hingson</strong>  27:27</p>
<p>So was it actually Dick Huddleston? No, it</p>
<p><strong>Donnie Pitchford</strong>  27:30</p>
<p>was North golf, tough. He always played the part of Dick Huddleston. Okay, the only, the only time that, as far as I know, the only time the real dick Huddleston was on network radio, was at that ceremony in Little Rock Arkansas, when they changed the name of the town that the real dick Huddleston spoke at that event. And we actually, we discovered a recording of that. I was just gonna ask if there's a recording of that there is. Yeah, it's on 12 inch, 78 RPM discs. Wow. And they were probably the personal discs of lock and golf, and they weren't even labeled. And I remember spinning that thing when Sam Brown and I after we found it, it was down in Houston, and we brought them a batch of discs back, and I remember spinning that thing and hearing the theme song being played, I said, this sounds like a high school band. And suddenly we both got chills because we had heard that. I don't know if it was the Little Rock High School band or something, but it's like, Can this be? Yes, it was. It was. We thought it was long lost, but it was that ceremony. Wow. So that was a great find.</p>
<p><strong>Michael Hingson</strong>  28:45</p>
<p>Well, hopefully you'll, you'll play that sometime, or love to get a copy, but,</p>
<p><strong>Donnie Pitchford</strong>  28:50</p>
<p>yeah, we've, we have we played it on yesterday, USA. Oh, okay, so it's out there.</p>
<p><strong>Michael Hingson</strong>  28:57</p>
<p>Well, that's cool. Well, yeah, I wondered if Dick Huddleston actually ever was directly involved, but, but I can, can appreciate that. As you said, Tuffy Goff was the person who played him, which was, that's still that was pretty cool. They were very talented. Go ahead,</p>
<p><strong>Donnie Pitchford</strong>  29:19</p>
<p>I was gonna say that's basically tough. He's natural speaking voice, yeah, when you hear him as Dick Huddleston,</p>
<p><strong>Michael Hingson</strong>  29:24</p>
<p>they're very talented people. They played so many characters on the show. They did and and if you really listen, you could tell, but mostly the voices sounded enough different that they really sounded like different people all the time.</p>
<p><strong>Donnie Pitchford</strong>  29:41</p>
<p>Well, the fun thing are the episodes where, and it's carefully written, but they will, they will do an episode where there may be seven or eight people in the room and they get into an argument, or they're trying to all talk at the same time, and you completely forget that it's only two guys, because they will overlap. Those voices are just so perfectly overlapped and so different, and then you stop and you listen. So wait a minute, I'm only hearing two people at a time, but the effect is tremendous, the fact that they were able to pull that off and fool the audience.</p>
<p><strong>Michael Hingson</strong>  30:15</p>
<p>I don't know whether I'd say fool, but certainly entertained. Well, yeah, but they also did have other characters come on the show. I remember, yes, Diogenes was that was a lot of fun listening to those. Oh yeah, yeah, that was Frank Graham. Frank Graham, right, right, but, but definitely a lot of fun. So you eventually left teaching. You decided you accepted jobs, starting to do cartoons. What were some of the other or what, well, what were some of the first and early characters that you cartooned, or cartoons that you created,</p>
<p><strong>Donnie Pitchford</strong>  30:50</p>
<p>just, you mean, by myself or Well, or with people, either way, I did some things that were not published, you know, just just personal characters that I came up with it would mean nothing to anybody, but a little bit later on, I did a little bit of I did a cover for a Popeye comic book. Maybe 10 years ago, I finally got a chance to work with George Wildman, who was the fellow I talked about earlier, and it was some of the last work he did, and this was with Michael Ambrose of Argo press out of Austin, Texas. And we did some early characters that had been published by Charlton Comics. They had, they had characters, they were, they were rip offs. Let's be honest. You know Harvey had Casper the Friendly Ghost. Well, Charlton had Timmy, the timid ghost. There, there was Mighty Mouse. Well, Charlton Comics had atomic mouse, so and there was an atomic rabbit. And Warner Brothers had Porky Pig. Charlton had pudgy pig, but that was some of George's earliest work in the 1950s was drawing these characters, and George was just he was a master Bigfoot cartoonist. I mean, he was outstanding. And so Mike said, let's bring those characters back. They're public domain. We can use them. So I wrote the scripts. George did the pencil art. Well, he inked the first few, but Mike had me do hand lettering, which I don't do that much. So it was that was a challenge. And my friend high Iseman taught lettering for years and years, and so I was thinking, high is going to see this? This has to be good. So I probably re lettered it three times to get it right, but we did the very last story we did was atomic rabbit and pudgy pig was a guest star, and then George's character named brother George, who was a little monk who didn't speak, who lived, lived in a monastery, and did good deeds and all that sort of thing. He was in there, and this was the last thing we did together. And George said, you know, since I've got these other projects, he said, Do you think you can, you can ink this? So that was a great honor to actually apply the inks over George's pencil work. And I also did digital color, but those were some things I worked on, and, oh, at one point we even had Lum and Abner in the Dick Tracy Sunday comic strip, and that was because of a gentleman named Mike Curtis, who was the writer who lived in Arkansas, was very familiar with Lum and Abner, and he got in touch with me and asked, this was in 2014 said, Would it be possible for me to use Lum and Abner in a Sunday cameo? So I contacted the locks. First thing they first thing Chet said was how much I said, I don't think they're going to pay us. I felt like, Cedric, we hunt, no mom, you know. And I felt like he was squire skimp at the time, yeah, but I said, it's just going to be really good publicity. So he finally went for it, and Lum and Abner had a cameo in a Sunday Dick Tracy comic strip, and about four years later, they honored me. This was Mike Curtis, the writer, and Joe Staton, the artist, who was another guy that I grew up reading from as a teenager, just a tremendous artist, asked if they could base a character on me. And I thought, what kind of murderer is he going to be? You know, it was going to be idiot face or what's his name, you know. So no, he was going to be a cartoonist, and the name was Peter pitchblende. Off, and he was, he said his job was to illustrate a comic strip about a pair of old comedians. So, I mean, who couldn't be honored by that? Yeah, so I don't remember how long that story lasted, but it was an honor. I mean, it was just great fun. And then then I had a chance to write two weeks of Dick Tracy, which was fun. I wrote the scripts for it and and then there's some other things. I was able to work with John rose, a tremendously nice guy who is the current artist on Barney Google and Snuffy Smith. We did a story, a comic book story, on Barney Google on Snuffy Smith in a magazine called Charleton spotlight, and I did the colors, digital coloring for that. So just these are just great honors to me to get to work with people like that. And Nick Cuddy, I did some inking, lettering coloring on some of his work. So just great experience, and</p>
<p><strong>Michael Hingson</strong>  36:02</p>
<p>great people, going back to atomic rabbit and pudgy pig, no one ever got in trouble with, from Warner Brothers with that, huh?</p>
<p><strong>Donnie Pitchford</strong>  36:09</p>
<p>Well, not, not on atomic rabbit, however, pudgy pig created a problem because George was doing some art, and I think somebody from Warner Brothers said he looks too much like Porky, so the editor at the time said, make one of his ears hang down, make him look a little different. But pudgy didn't last long. Pudgy was only around maybe two or three issues of the comic book, so, but yeah, that's George. Said they did have some trouble with that.</p>
<p><strong>Michael Hingson</strong>  36:44</p>
<p>Oh, people, what do you do? Yeah, well, I know you sent us a bunch of photos, and we have some of the Dick Tracy ones and others that people can go see. But what? What finally got you all to start the whole lemon Abner society.</p>
<p><strong>Donnie Pitchford</strong>  37:07</p>
<p>Oh, well, that goes back to 1983 right, and I'll go back even farther than that. I told you that my dad had mentioned lemon Abner to me as a kid. Dr Joe Oliver played a 15 minute lemon Abner show on KSA you at Stephen F Austin State University. That got me. I was already into old time radio, but it was the next summer 1981 there's a radio station, an am station in Gilmer, Texas Christian radio station that started running Lum and Abner every day. First it was 530 in the evening, and then I think they switched it to 1215 or so. And I started listening, started setting up my recorder, recording it every day. And a friend of mine named David Miller, who was also a radio show collector, lived in the Dallas area, I would send them to him, and at first he wasn't impressed, but then suddenly he got hooked. And when he got hooked, he got enthusiastic. He started making phone calls. He called Mrs. Lock chet's widow and talked to her. He spoke to a fellow who had written a number of articles, George Lily, who was an early proponent or an early promoter of lemon Abner, as far as reruns in the 1960s and it was through George Lilly that I was put in touch with Sam Brown in Dongola, Illinois, and because he had contacted Mr. Lilly as well. And before long, we were talking, heard about this guy named Tim Hollis. Sam and I met in Pine Ridge for lemon Abner day in 1982 for the first time, and hit it off like long lost friends and became very good friends. And then in 84 I believe it was Sam and Tim and Rex riffle met again, or met for the first time together, I guess in Pine Ridge. And I wasn't there that time. But somehow, in all of that confusion, it was proposed to start the national lemon Abner society, and we started publishing the Jot them down journal in the summer of 1984</p>
<p><strong>Michael Hingson</strong>  39:43</p>
<p>and for those who don't know the Jotham down journal, because the store that lemon Abner ran was the Jotham down store anyway, right?</p>
<p><strong>Donnie Pitchford</strong>  39:50</p>
<p>Go ahead, yes. And that was Tim's title. Tim created the title The Jotham down journal, and we started publishing and started seeking information. And it started as just a simple photocopy on paper publication. It became a very slick publication. In 1990 or 91 Sam started recording cassettes, reading the journals, because we were hearing from Blind fans that said, you know, I enjoy the journal. I have to have somebody read it to me. This is before screen readers. And of course, you know this technology better than I do, but before any type of technology was available, and Sam said, Well, I'll tell you. I'll just start reading it on tape and I'll make copies. Just started very simply, and from then on, until the last issue in in 2007 Sam would record a cassette every other month, or when we went quarterly, four times a year, and he would mail those to the the blind members, who would listen to those. And sometimes they would keep them, and sometimes they would return them for Sam to recycle. But incidentally, those are all online now,</p>
<p><strong>Michael Hingson</strong>  41:03</p>
<p>yeah, I've actually looked at a few of those. Those are kind of fun. So the London Avenue society got formed, and then you started having conventions.</p>
<p><strong>Donnie Pitchford</strong>  41:14</p>
<p>Yes, yes. First convention was in 1985 and we did a lot of things with we would do recreations. We would do a lot of new scripts, where, if we had someone that we got to the point where we would have people that hadn't worked with lemon Abner. So we would have lemon Abner meet the great Gildersleeve. Actually, Willard had worked on the lumen Abner half hour show at some point. I believe les Tremain had never worked directly with them, but he was well, he was in some Horlicks malted milk commercials in the 1930s and of course, the Lone Ranger was never on the London Abner show and vice versa, until we got hold of it. So we had Fred Foy in 1999 and he agreed to be the announcer, narrator and play the part of the Lone Ranger. So we did Lum and Abner meet the Lone Ranger, which was a lot of fun. We had parley bear, so Lum and Abner met Chester of Gun Smoke. And those were just a lot of fun to do. And Tim, Tim would write some of them, I would write some of them, or we would collaborate back and forth to come up with these scripts. Did love and amner, ever meet Superman? No, we never got to that. That would have been great. Yeah, if we could have come up with somebody who had played Superman, that would have been a lot of fun. We had lemon Abner meet Kathie Lee Crosby as herself. Yeah, they met Frank brazzi One time. That must be fun. It was a lot of fun. We had some people would recreate the characters. We had the lady who had played Abner's daughter, Mary Lee Rob replay. She played that character again, 50 years later, coming back home to see, you know, to see family. Several other things, we had London Abner meet Gumby one time. Of all things, we had Dow McKinnon as a guest. And we had Kay Lineker come back and reprise one of her roles, the role she played in the London Abner movie. Bob's Watson did that as well. Some years we didn't have a script, which I regret, but we had other things going on. We had anniversaries of London Abner movies that we would play. So whatever we did, we tailored it around our guest stars, like Dick Beals, Sam Edwards, Roby Lester, gee whiz. I know I'm leaving people out.</p>
<p><strong>Michael Hingson</strong>  43:52</p>
<p>Well, that's okay, but, but certainly a lot of fun. What? Yes, what? Cartoonist really influenced you as a child?</p>
<p><strong>Donnie Pitchford</strong>  44:01</p>
<p>Oh, wow. I would say the first thing I saw that got my attention was the Flintstones on on prime time television, you know, the Hanna Barbera prime time things certainly Walt Disney, the animation that they would run, that he would show, and the behind the scenes, things that would be on the Disney show, things like almost almost anything animated as a kid, got my attention. But Walter Lance, you know, on the Woody Woodpecker show used to have, he'd have little features about how animation was done, and that that inspired me, that that just thrilled me. And I read Fred lachel's Snuffy Smith Chester Gould's Dick Tracy. Tracy, which that was a that's why the Dick Tracy connection, later was such a big deal for me. Almost anything in the Sunday comics that was big. Foot. In other words, the cartoony, exaggerated characters are called, sometimes called Bigfoot, Bigfoot cartooning, or Bigfoot characters. Those were always the things I looked for, Bugs Bunny, any of the people that worked on those some were anonymous. And years later, I started learning the names of who drew Popeye, you know, like LZ seagar, the originator, or bud sagendorf or George Wildman, and later high eysman. But people like that were my heroes. Later on, I was interested in I would read the Batman comics, or I would see Tarzan in the newspaper. I admired the work of Russ Manning.</p>
<p><strong>Michael Hingson</strong>  45:49</p>
<p>Do you know the name Tom Hatton? Yes, I do. Yeah. Yes. Tom did Popeye shows on KTLA Channel Five when I was growing up, and he was famous for, as he described it, squiggles. He would make a squiggle and he would turn it into something. And he was right on TV, which was so much fun.</p>
<p><strong>Donnie Pitchford</strong>  46:09</p>
<p>We had a guy in Memphis who did the same thing. His name was, he's known as Captain Bill, C, A, P, you know, Captain Bill. And he did very much the same thing. He'd have a child come up, I think some, in some cases, they're called drools. Is one word for them. There was a yeah, in Tim hollis's area, there was cousin Cliff Holman who did that. And would he might have a kid draw a squiggle, and then he would create something from it right there on the spot, a very similar type of thing, or a letter of the alphabet, or your initials, that sort</p>
<p><strong>Michael Hingson</strong>  46:43</p>
<p>of thing. Yeah. Tom did that for years. It was fun. Of course, I couldn't see them, but he talked enough that I knew what was going on. It's kind of fun. My brother loved them, yeah? So later on, when you got to be a teenager and beyond what cartoonist maybe influenced you more?</p>
<p><strong>Donnie Pitchford</strong>  47:03</p>
<p>Well, I would have to say George, probably because I was corresponding with him, right? Also, I would see the work of Carl Barks, who created Uncle Scrooge McDuck and the Donald Duck comics and all that. His stuff was all in reprint at that time, he was still living, but I didn't know he could be contacted. I didn't try to write to it, right? Years later, years later, I did get an autograph, which was, was very nice. But those people, a lot of people, Neil Adams, who did Batman, the guys at Charlton Comics, Steve Ditko, who was the CO creator of spider man, but he had a disagreement with Stan Lee, and went back to Charlton Comics and just turned out 1000s of pages, but his work was was inspirational. Another was Joe Staton, who was working at Charleton comics, who I got to work with on several projects later on, and I would say just all of those guys that I was reading at the time. Pat Boyette was another Charlton artist. I tend to gravitate toward the Charlton company because their artists weren't contained in a house style. They were allowed to do their own style. They didn't pay as much. But a lot of them were either older guys that said, I'm tired of this, of the DC Marvel system. I want to just, you know, have creative freedom. Charlton said, come on. And so they would work there and less stress, less money, probably one guy named Don Newton started there and became a legend in the industry at other companies. So I found all of those guys inspiring, and I felt I could learn from all of them.</p>
<p><strong>Michael Hingson</strong>  48:59</p>
<p>Well, you always wanted to be a cartoonist. Did you have any other real career goals, like, was teaching a goal that you wanted to do, or was it just cartooning it?</p>
<p><strong>Donnie Pitchford</strong>  49:07</p>
<p>Well, it was just a secondary, you know, as I said, when I started, I thought, I'll just do that for a few years. You know, I didn't know it was going to be like 27 but I we had a lot of success. We had, I had some student groups that would enter video competitions. And for 20 straight years, we placed either first, second or third in state competition with one Summit, one entry, another or another every year. And that was notable. I mean, I give the kids the credit for that. But then about five or six of those years, we had what we call state championship wins, you know, we were like the number one project in the state of Texas. So, you know, we had some great success, I think, in that so a lot of years there, I really, you know, that was a blessing to me. Was that career, you. Well, it just, it just got to be too much time for change. After a while,</p>
<p><strong>Michael Hingson</strong>  50:05</p>
<p>was art just a talent that you had, and cartoon drawing a talent you had, or, I don't remember how much you said about did you have any real special training as such?</p>
<p><strong>Donnie Pitchford</strong>  50:14</p>
<p>Well, all of my training was, I just couldn't afford to go to a specialized school. You know, at one time, the Joe Kubert School opened just about the time I graduated high school, it was in New Jersey. I just couldn't make that happen, so I went to state colleges and universities and did the best I could. I took commercial art classes, drawing classes, design classes, even ceramics, which came in very handy when I did some sculpting here in the last eight or nine years and worked as an assistant to a sculptor named Bob harness who lives here in Carthage, but I never had any actual comic strip slash comic book training, so I learned as much of that as I could from guys like George wild. And then after I started the lemon Avenue comic strip, an artist named Joe, named Jim Amish, who worked for Marvel, did a lot of work for the Archie Comics. And tremendous anchor is his. He's really a tremendous anchor, and does a lot of ink work over other artists pencils. Jim would call and say, he said, I want to give you some advice. I'm like, okay, at 3am he's still giving me advice. So I'd go around for two or three days feeling like a failure, but then I would, I would think about all the lessons, you know, that he had told me. And so I learned a lot from Jim and tremendous, tremendous guy. And I would listen to what high, sometimes high would call up and say, Why did you use that purple beg your pardon. So it was fun. I mean, those fellows would share with me, and I learned a great deal from those guys.</p>
<p><strong>Michael Hingson</strong>  52:11</p>
<p>Are you in any way passing that knowledge on to others today?</p>
<p><strong>Donnie Pitchford</strong>  52:16</p>
<p>I don't know that I am. I've had an offer or two to do some teaching. I just don't know if I'm if I'm going to get back into that or not. Yeah, I'm so at this point, focused on, quote, unquote, being a cartoonist and trying to make that, that age five dream, a reality, that I'm not sure I'm ready to do that again. And you know, I'm not, I'm not 21 anymore.</p>
<p><strong>Michael Hingson</strong>  52:45</p>
<p>I didn't know whether you were giving advice to people and just sort of informally doing it, as opposed to doing formal teaching.</p>
<p><strong>Donnie Pitchford</strong>  52:51</p>
<p>Well, informally, yes, I mean, if anybody asks, you know, I'll be glad to share whatever I can. But yeah, I'm not teaching any classes at this point.</p>
<p><strong>Michael Hingson</strong>  53:01</p>
<p>Well, you have certainly taken lemon Abner to interesting places in New Heights. One, one thing that attracted me and we talked about it before, was in 2019, lemon Abner in Oz. That was fun.</p>
<p><strong>Donnie Pitchford</strong>  53:17</p>
<p>Well, the credit for that goes to Tim Hollis. Tim wrote that as a short story years ago when he was first interested in lemon Abner. And I don't know if he ever had that published through the International oz society or not. I don't remember, but Tim later turned that into a radio script when we had a batch of guests. This was in 2001 we had, let's see Sam Edwards, Dick Beals, Roby Lester and Rhoda Williams. And each of them had done something related to Oz, either the children's records or storybook records or animation or something. They were involved somewhere in some type of Oz adaptation. So Tim turned his short story into a radio script that we performed there at the convention. So that was a lot of fun. And then he suggested, Why don't I turn that into a comic strip story? So that's what we did. But that was fun, yeah, and we used the recordings of those people because they had given us permission, you know, to use a recording however we saw fit. The only problem is we had a mistake. The fellow that was running the sound had a dead mic and didn't know it. Oh, gosh. So some of them are bit Off mic in that audio, but we did the best. I did the best I could</p>
<p><strong>Michael Hingson</strong>  54:40</p>
<p>with it's it sounded good. I certainly have no complaints.</p>
<p>54:45</p>
<p>Thank you for that.</p>
<p><strong>Michael Hingson</strong>  54:47</p>
<p>I I said no complaints at all. I think it was really fun and very creative. And it's kind of really neat to see so much creativity in terms of all the stuff that that you do. As a cartoonist, me having never seen cartoons, but I learned intellectually to appreciate the talent that goes into it. And of course, you guys do put the scripts together every week, which is a lot of fun to be able to listen to them well.</p>
<p><strong>Donnie Pitchford</strong>  55:17</p>
<p>And that's what that was, the audience I hoped that we would would tap into right there and it, it was guys like you that would would talk to me and say, What am I going to do? You know, I can't see it. So that's why the audio idea came about. And it's taken on a life of its own, really. And we've got Mark Ridgway, who has created a lot of musical cues for us that we use and</p>
<p><strong>Michael Hingson</strong>  55:45</p>
<p>who plays the organ?</p>
<p><strong>Donnie Pitchford</strong>  55:47</p>
<p>That's Mark Ridgway. It is Mark, okay, yes, yes. And it's actually digital, I'm sure. I think it's a digital keyboard,</p>
<p><strong>Michael Hingson</strong>  55:55</p>
<p>yeah, but it is. It's a, it's a really good sounding one, though.</p>
<p><strong>Donnie Pitchford</strong>  55:59</p>
<p>Yes, yes. There are a few cues that I did, which probably are the ones that don't sound so good, like if we ever need really bad music. If you remember the story we did, and I don't remember the name of it, what do we call it anyway? Lum tries to start a soap opera. Think this was about a year ago. Yeah, and Cedric is going to play, I don't remember it was an organ or a piano, and I don't remember what he played, but whatever it was, I think was Mary Had</p>
<p><strong>Michael Hingson</strong>  56:32</p>
<p>a Little Lamb, Mary's, Mary Had a Little Lamb on the piano. Sort of kind played.</p>
<p><strong>Donnie Pitchford</strong>  56:35</p>
<p>It was played very badly, well that, yes, it was on purpose. When mom plays lum tries to play the saxophone. That was me, and I hadn't played this. I used to play the sax. In fact, I played in a swing orchestra here in Carthage, Texas for about five years back in from the early 90s. And so I had this idea, and I hadn't played the horn probably since, probably in 20 years, and his. So I got it out, and I thought, you know, it's gonna sound terrible because it needs maintenance, but it doesn't matter. It's lump playing it, so I got to play really badly.</p>
<p><strong>Michael Hingson</strong>  57:14</p>
<p>It was perfect. It was perfect,</p>
<p><strong>Donnie Pitchford</strong>  57:16</p>
<p>yeah, because it had to sound bad.</p>
<p><strong>Michael Hingson</strong>  57:19</p>
<p>How do y'all create all these different plots. I remember so many, like the buzzard, you know, and, oh yeah, that was fun. And so many. How do you come up with those?</p>
<p><strong>Donnie Pitchford</strong>  57:28</p>
<p>Well, I used to get some really good ideas while mowing the yard. Don't ask me, why? Or I get ideas. I get ideas in the weirdest thing, weirdest places. Sometimes I have ideas in the shower. You know, I said, I better write this down. Sometimes I'll wake up in the middle of the night with an idea, but there the ideas just come to me. Yeah? The buzzard was fun. I'd had that one. Pretty creative. Yeah, the one about, the one about, let me see. Oh, there was one we did, where wasn't the buzzard? What was that other one? I called the Whisper? Yeah, there was a strange voice that was coming lum thought it was coming from his radio. And he turns his radio off, and He still hears it, and it was a villain who had somehow hypnotized everyone so that they wouldn't see him and he would use his voice only. And then there's a character I came up with, and let me see Larry Gasman played it, and I called him Larry John Walden, and he was the only guy he was blind. He was the only guy that wasn't hypnotized because he couldn't see the you know, I use the old thing about the watch in front of the eyes. I mean, he was the only guy that wasn't hypnotized, so he wasn't fooled by the whisper, and he could track him, because his hearing was so acute that he was able to find him. In fact, I think he could hear his watch ticking or something like that. So he was the hero of that piece. But, well, I just, I just think up ideas and write them down. Tim Hollis has written some of the scripts, maybe three or four for me, I've adapted some scripts that London Abner did that were never broadcast or that were never recorded. Rather, I've adapted a few, written several, and I keep saying, Well, when I completely run out of ideas, I'll just have to quit.</p>
<p><strong>Michael Hingson</strong>  59:32</p>
<p>Well, hopefully that never happens. What? What are your future plans?</p>
<p><strong>Donnie Pitchford</strong>  59:38</p>
<p>Well, right now, there's nothing major in the works other than just maintaining the strip, trying to continue it, trying to make it entertaining, and hopefully doing a little work on the website and getting it into the hands of more people. And I'd like to increase. Least newspaper coverage, if at all possible. And because this thing doesn't, you know, it's got to pay for itself somehow. So you know, I'm not getting rich by any means. But you know, I want to keep it fun. I want to keep having fun with it. Hopefully people will enjoy it. Hopefully we can reach younger readers, listeners, and hopefully lemon Abner can appeal to even younger audiences yet, so that we can keep those characters going.</p>
<p><strong>Michael Hingson</strong>  1:00:29</p>
<p>Yeah, there's so much entertainment there. I hope that happens now in the the life of Donnie Pitchford. Is there a wife and kids?</p>
<p><strong>Donnie Pitchford</strong>  1:00:40</p>
<p>Yes, there's a wife of almost 40 years. We unfortunately don't have any children. We've almost feel like we adopted several children all the years we were teaching. We we've adopted several cats along the way. And so, you know, we've had cats as pets for almost ever, since we were married. But that's she's, she's great, you know, she's, she's been my best friend and supporter all these years. And we were members of first Methodist Church here in Carthage, Texas, and doing some volunteer work there, and helping to teach Sunday school, and very involved and active in that church.</p>
<p><strong>Michael Hingson</strong>  1:01:19</p>
<p>So I have a cat, and I hear her outside, not outside the house, but outside the the office here, she wants me to go feed her, and we, we shaved her yesterday because her hair gets long and Matt's very easily. So she got shaved yesterday. So she's probably seeking a little vengeance from that too, but, but my wife and I were married 40 years. She passed away in November of 2022 so it's me and stitch the cat and Alamo the dog, and Karen is monitoring us somewhere. And as I tell everyone, I've got to continue to be a good kid, because if I'm not, I'm going to hear about it. So I got to be good. But it's a lot of fun. Well, I want to thank you for being with us today. This has been a lot of fun. I've learned a lot, but it's just been great to have another podcast talking about old radio shows. And you said again, if people want to reach out, they can go to lemon Abner <a href="http://comics.com" rel="nofollow">comics.com</a> if people want to talk to you about doing any kind of cartooning or anything like that. What's the best way they can do that?</p>
<p><strong>Donnie Pitchford</strong>  1:02:24</p>
<p>Well, they can go to the London Abner dot lumen, Abner <a href="http://comics.com" rel="nofollow">comics.com</a> website, and there's a contact a link right there at the top of the page. So yeah, they can contact me through that. Probably that's the easiest way to do it.</p>
<p><strong>Michael Hingson</strong>  1:02:37</p>
<p>Okay, well, I want to thank you again for being here, and I want to thank all y'all out there. That's how they talk in Texas, right? It's all y'all for everybody.</p>
<p><strong>Donnie Pitchford</strong>  1:02:46</p>
<p>Well, some of them do, and some of them in Arkansas do too. Well, yeah.</p>
<p><strong>Michael Hingson</strong>  1:02:49</p>
<p>And then there's some who don't, yeah, y'all means everything, and it</p>
<p><strong>Speaker 1</strong>  1:02:54</p>
<p>don't, yeah, I don't think squire skimp says it that way.</p>
<p><strong>Michael Hingson</strong>  1:02:58</p>
<p>Well, Squire, you know, whatever it takes. But I want to thank you all for being here, and please give us a five star rating wherever you're listening or watching the podcast. Donnie would appreciate it. I would appreciate it, and also give us a review. We'd love to get your reviews, so please do that. If you can think of anyone else who ought to be a guest, and I think Donnie has already suggested a few. So Donnie as well, anyone else who ought to come on the podcast, we'd love it. Appreciate you introducing us, and you know, we'll go from there. And I know at some point in the future, the Michael hingson Group Inc is going to be a sponsor, because we've started that process for lemon. Abner, yes, thank you. Thank you. So I want to, I want to thank love and Squire for that</p>
<p>1:03:45</p>
<p>years. Well, it's been my pleasure.</p>
<p><strong>Michael Hingson</strong>  1:03:50</p>
<p>Well, thank you all and again, really, seriously, Donnie, I really appreciate you being here. This has been a lot of fun. So thank you for coming.</p>
<p><strong>Donnie Pitchford</strong>  1:03:58</p>
<p>Thank you. It's been a great honor. I've appreciated it very much.</p>
<p><strong>Michael Hingson</strong>  1:04:06</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>From Old Time Radio to Comics: An Unstoppable Creative Journey with Donnie Pitchford</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a9db879a-90b3-40f3-b202-1589819429aa.mp3?source=rss&amp;ext=asset.mp3" length="95307296" type="audio/mpeg" />
<itunes:episode>419</itunes:episode>
</item>
<item><title>Episode 418 – An Unstoppable Journey Through Grief and Purpose with Michaela Foster Marsh</title>
<guid isPermaLink="false">https://pinecast.com/guid/f869f3ff-7348-4cc9-b4b8-4511fdc8a4f2</guid>
<pubDate>Fri, 27 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:08:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4862c877-2879-4f6d-be59-eb973ef1d61d/UM418-Michaela_Foster_Marsh-Cover_Art.jpg" />
<description><![CDATA[<p>What happens when grief becomes the doorway to purpose?</p>
<p>In this powerful conversation, I speak with Michaela Foster Marsh about transracial adoption, loss, creativity, and faith. Raised in Scotland with her adopted Ugandan brother during the civil rights era, Michaela shares how his tragic death led her to uncover his African roots, build a creative arts school in Uganda, and launch a charity supporting children with autism and disabilities. We explore dyslexia, music, resilience, and the spiritual nudges that shaped her journey. You will hear how grief can transform into service, how creativity can heal deep wounds, and why choosing hope is the most unstoppable decision you can make.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 Discover how growing up in a transracial adoption shaped identity and belonging.</p>
<p>13:19 Hear how a tragic house fire changed the course of a life.</p>
<p>16:03 Learn how a late dyslexia diagnosis brought clarity and confidence.</p>
<p>30:12 Follow the journey to Uganda to uncover hidden family roots.</p>
<p>43:03 Understand the mission to support children with autism and disabilities.</p>
<p>1:00:44 Receive one powerful reminder about finding light after deep loss.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Michaela Foster Marsh is an acclaimed musician, author, and founder of the Starchild Charity. She has released three internationally distributed albums, with music featured in television and film including <em>Dawson’s Creek</em>, <em>The Matthew Shepard Story</em>, and <em>Breaking Amish</em>. Michaela has performed at the Monaco International Film Festival, the Cannes International Film Festival, and was the last person invited to sing privately for Her Majesty Queen Elizabeth II.</p>
<p>She is the author of the memoir <em>Starchild</em> — the remarkable true story of her journey to Uganda to find the biological family of her adopted brother, 18 years after his death. The book was published in the US and distributed globally. <em>Starchild</em> is currently being adapted into a feature documentary titled <em>The Starchild Covenant</em>, directed by BAFTA Award-winner Alex McCall.</p>
<p>Michaela is also the founder and Executive Director of the Starchild Charity, which serves vulnerable children and women in Uganda and Scotland. The charity has built a School for Creative Arts in Vvumba, Uganda in memory of her brother, and a holistic centre for autism and disabilities in Scotland in memory of her late partner. She has received numerous honours for her humanitarian work, including a Prime Minister’s Award, a Peace and Unity Award, a Community Champion Award, and was a finalist for <em>Scotswoman of the Year</em> by the <em>Evening Times</em> in 2017.</p>
<p>Currently, Michaela is working on several creative projects:</p>
<p>·       <strong>The Matoke Tree</strong> – A completed literary novel rooted in themes of race, adoption, religious oppression, and belonging, based in part on her own lived experiences.</p>
<p>·       <strong>The Starchild Covenant</strong> – A feature documentary based on her memoir <em>Starchild</em>, currently in production with BAFTA Award-winner Alex McCall.</p>
<p>·       <strong>Sunflowers at Christmas</strong> – A deeply personal memoir in progress, written in the wake of her partner’s death, exploring grief, love, and spiritual survival.</p>
<p>·       <strong>Orion: A Mythological Rock Opera</strong> – An immersive stage work in development, blending original music with myth, transformation, and rebirth, inspired by her album <em>I Undid Orion’s Belt</em>.</p>
<p>Her work — across genres and geographies — explores the legacy of loss, the power of love, and the transformation of silence into story.</p>
<p><strong>Ways to connect with Michaela</strong>**:**</p>
<p><strong>Email:</strong>michaela_foster_marsh@hotmail.com</p>
<p><strong>Websites:</strong></p>
<p>·       <a href="http://starchildcharity.org" rel="nofollow">starchildcharity.org</a></p>
<p>·       <a href="http://michaelaonline.com?utm_source=chatgpt.com" rel="nofollow">michaelaonline.com</a></p>
<p><strong>Social:</strong></p>
<p>·       Instagram: <a href="https://www.instagram.com/fostermarsh?utm_source=chatgpt.com" rel="nofollow">@fostermarsh</a></p>
<p>·       Facebook: <a href="https://www.facebook.com/Michaela-Foster-Marsh-singer-songwriter-autho?utm_source=chatgpt.com" rel="nofollow">Michaela Foster Marsh – singer-songwriter &amp;amp; author</a></p>
<p>·       Facebook: <a href="https://www.facebook.com/starchildcharity?utm_source=chatgpt.com" rel="nofollow">Starchild Charity</a></p>
<p>·       LinkedIn: <a href="https://www.linkedin.com/in/michaelafostermarsh/?utm_source=chatgpt.com" rel="nofollow">linkedin.com/in/michaelafostermarsh</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>An Unstoppable Journey Through Grief and Purpose with Michaela Foster Marsh</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f869f3ff-7348-4cc9-b4b8-4511fdc8a4f2.mp3?source=rss&amp;ext=asset.mp3" length="98699754" type="audio/mpeg" />
<itunes:episode>418</itunes:episode>
</item>
<item><title>Episode 417 – Unstoppable Resilience in the Face of Political Oppression with Noura Ghazi </title>
<guid isPermaLink="false">https://pinecast.com/guid/0164d983-7f32-47b8-bd8f-b08199f709ac</guid>
<pubDate>Tue, 24 Feb 2026 12:00:00 -0000</pubDate>

<itunes:duration>01:02:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/490eb710-d76a-4dcd-adbc-7809796ed675/Unstoppable_Mindset_-_Michael_Hingson.jpg" />
<description><![CDATA[<h1></h1>
<p>Courage is not loud. Sometimes it is a 13-year-old girl standing in a courtroom, promising to defend dignity no matter the cost. </p>
<p>Noura Ghazi’s life was shaped by detention, disappearance, and resistance long before she became a human rights lawyer. Growing up in Damascus with a father repeatedly imprisoned for political opposition, she chose early to confront injustice through law rather than violence. From defending political prisoners during the Syrian revolution to marrying her husband inside a prison and later founding No Photo Zone, Noura has built a life rooted in resilience, civil rights advocacy, and unwavering belief in human dignity. </p>
<p>Now living in France as a political refugee, she continues her work supporting families of detainees, survivors of torture, and the disappeared. Her story is not simply about survival. It is about choosing mindset over fear, purpose over despair, and love even in the shadow of loss. This conversation invites reflection on what it means to remain Unstoppable when freedom, justice, and even safety are uncertain. </p>
<p>Highlights: </p>
<p>00:07:06 – A defining childhood moment reveals how a confrontation in a Syrian courtroom shaped Noura’s lifelong commitment to defending political prisoners. </p>
<p>00:12:51 – The unpredictable nature of Syria’s exceptional courts exposes how justice without standards creates generational instability and fear. </p>
<p>00:17:32 – The emotional aftermath of her father’s release illustrates how imprisonment reshapes entire families, not just the person detained. </p>
<p>00:23:47 – Noura’s pursuit of human rights education demonstrates how intentional learning becomes an act of resistance in restrictive systems. </p>
<p>00:32:10 – The early days of the Syrian revolution clarify how violence escalates when peaceful protest is met with force. </p>
<p>00:37:27 – Her marriage inside a prison and the global advocacy campaign that followed reflect how personal love can fuel public courage. </p>
<p>00:50:59 – A candid reflection on PTSD reveals how trauma can coexist with purpose and even deepen empathy for others. </p>
<p>About the Guest:  </p>
<p>Noura Ghazi’s life has been shaped by a single, unwavering mission: to defend dignity, freedom, and justice in the face of dictatorship. Born in Damascus into a family deeply rooted in political resistance, she witnessed firsthand the cost of speaking out when her father was detained, tortured, and disappeared multiple times. That lived experience became her calling. Since 2004, she has defended political prisoners before Syria’s Supreme Security State Court, and when the Syrian revolution began in 2011, she fully committed herself to supporting detainees and the families of the disappeared. Even after her husband, activist Bassel Khartabil Safadi, was detained, disappeared, and ultimately executed, she continued her advocacy with extraordinary resolve. </p>
<p>Forced into exile in 2018 after repeated threats and arrest warrants, Noura founded NoPhotoZone to provide legal aid, psychological support, and international advocacy for victims of detention, torture, enforced disappearance, and displacement across Syria, Lebanon, and Turkey. Her mission is not only to seek justice for the imprisoned and the missing, but to restore agency and hope to families living in uncertainty and trauma. Recognized globally for her courage and leadership, Noura remains committed to amplifying the voices of the silenced and ensuring that even in the darkest systems, human rights and human dignity are never forgotten. </p>
<p><a href="https://nouraghazi.org/" rel="nofollow">https://nouraghazi.org/</a>  </p>
<p><a href="https://nophotozone.org/" rel="nofollow">https://nophotozone.org/</a>  </p>
<p>Book – Waiting by Noura Ghazi - <a href="https://www.lulu.com/shop/noura-ghazi-safadi/waiting/paperback/product-1jz2kz2j.html?page=1\&amp;pageSize=4" rel="nofollow">https://www.lulu.com/shop/noura-ghazi-safadi/waiting/paperback/product-1jz2kz2j.html?page=1\&amp;amp;pageSize=4</a>  </p>
<p>About the Host: </p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. </p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards. </p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>  </p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>  </p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>  </p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>  </p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a> </p>
<p>Thanks for listening! </p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. </p>
<p>Do you have some feedback or questions about this episode? Leave a comment in the section below! </p>
<p>Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can follow the podcast on Apple Podcasts or your favorite podcast app. </p>
<p>Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you are enjoying the show, please leave us a review on Apple Podcasts.</p>
<p><strong>Michael Hingson</strong>  00:09</p>
<p>Well, welcome everyone to another episode of unstoppable mindset. Today, we get to chat with Nora Ghazi, who lives in, I believe, France right now. She was born in Syria. She'll tell us about that, and she has had an interesting life, and I would say, a life that has had lots of challenges and some treachery along the way. But we'll get to all of that, and I will leave it to her to describe most of that, but I just want to tell you all we really appreciate you being here and hope you enjoy the episode. So Nora, how are you?</p>
<p><strong>Noura Ghazi</strong>  00:49</p>
<p>Thank you, Michael, for having me in this great broadcast, doing well.</p>
<p><strong>Michael Hingson</strong>  00:57</p>
<p>Well, there you go. Well, why don't we start? I love to start this way. Why don't you tell us kind of about the early Nora, growing up and so on, where you grew up, what anything you want to talk about, regarding being a younger person and all of that and and however we want to proceed, we'll go from there.</p>
<p><strong>Noura Ghazi</strong>  01:17</p>
<p>Okay, so since I was a child, my childhood wasn't like normal, like all the kids at my age, because my father was like a leader in opposition party against the previous Syrian regime.</p>
<p><strong>Michael Hingson</strong>  01:34</p>
<p>So you were born in Syria?</p>
<p><strong>Noura Ghazi</strong>  01:37</p>
<p>Yes, I work in Damascus. I'm from Damascus, but I have some like multiple origin that I'm proud of. But yes, I'm from Damascus. So since I was five years old, my father was disappeared and because he was wanted with other, like fellows at his party and other, let's say aliens, parties of opposition against the previous regime. So he disappeared for six years, then he was detained and transferred to what was named the supreme security state court. So it was during my adultness, let's say so since I was a child like I had at that time, only one sister, which is one year younger than me, we were moving a lot. We had no place to live. So my mother used to take us each few days to stay at some, someone place, let's say so it caused to us like changing schools all, all the time, which means changing friends. So it was very weird. And at that age, okay, I I knew the words of like cause, the words of leader or dictatorship. I used to say these words, but without knowing what does it mean. Then, when my father detained, it was his ninth detention. Actually, my mother was pregnant with my brother, so my brother was born while my father was in prison. And while he was in prison, the last time he disappeared for one year, three months, he was in like a kind of isolation in security facility. Then he was referred to this court. So in one of the sessions of the trials, I had a fight with the officer who, like who was leading the patrol that bring my father and other prisoners of conscience. So at the end of this fight, I promised my father and the officer that, okay, I will grow up and become a human rights lawyer and defend political prisoners, which I did at the end.</p>
<p><strong>Michael Hingson</strong>  04:05</p>
<p>So what? What was the officer doing? He was taking people to the court.</p>
<p><strong>Noura Ghazi</strong>  04:12</p>
<p>Yes, because Okay, so there is many kind of prisons now. They became like, more familiar to like public opinion because of, like 15 years of violence in Syria. So there was, like the the central civil prison in Damascus, which we call ADRA prison, and we have said, NIA jail, military prison. So those two prisons, they were like, holding detainees in them. So they they used to bring detainees to the court in busses, like a kind of military busses, with patrol of like civil police and military police. So the officer was like. Heading the patrol that was bringing my fathers from other prison.</p>
<p><strong>Michael Hingson</strong>  05:05</p>
<p>So you, so you, what was the fight about with the officer and your father and so on? What? How? Well, yeah, what was the fight?</p>
<p><strong>Noura Ghazi</strong>  05:16</p>
<p>It's very good question, although at that time, it was a very like scary situation, but now I laughed a lot about it. Okay, so they used to to catch all the prisoners in one chain with the handcuffs. So we used to come to hug and kiss my father before entering the court. So I was doing what I used to do during the trials, or just upon the trials, and then one of the policemen, like pushed me away. So I got nervous, and my father got nervous. So the officer provoked me. He was like a kind of insulting that my father is a detainee, and he is like he's coming to this court. So I, like I replied that I'm proud of my father and his friends what they are doing. So he somehow, he threats me to detain me like my father, and at that time, I was very angry, and I curse the father Assad just in on the like in the door, at the door of the court, and there was people and and Like all the the policemen, like they were just pointing their weapon to me, and there was some moments of silence. Then they took all the detainees into the court. So at this moment, while I'm entering the court behind them, I said, I will grow up and become a human rights lawyer to defend political prisoners.</p>
<p><strong>Michael Hingson</strong>  07:02</p>
<p>What did the officers say to that?</p>
<p><strong>Noura Ghazi</strong>  07:06</p>
<p>Because they used to look to us as because we are. We were against father Assad and the dictatorship, so they used to see us, even if we are kids, as enemies.</p>
<p><strong>Michael Hingson</strong>  07:22</p>
<p>Yeah, so the officer but, but he didn't detain you. I was</p>
<p><strong>Noura Ghazi</strong>  07:27</p>
<p>only 13 years, yeah, okay, they used to to arrest the kids, but they didn't.</p>
<p><strong>Michael Hingson</strong>  07:37</p>
<p>So did the officer react to your comment? You're going to grow up to become a civil rights lawyer?</p>
<p><strong>Noura Ghazi</strong>  07:43</p>
<p>He was shocked, was he? But I don't know if he knew that I become a human yes, there at the end, yeah.</p>
<p><strong>Michael Hingson</strong>  07:54</p>
<p>And meanwhile, what did your father do or say?</p>
<p><strong>Noura Ghazi</strong>  07:58</p>
<p>He was shocked also, but he was very proud, and until now, he like every time, because I'm also like, very close to to his friends who I used to visit in prison. Then I become a human rights lawyer, and I was the youngest lawyer in Syria. I was only 22 years old when I started to practice law. So during the the revolution in Syria, which started in 2011 some of his friends were detained, and I was their lawyer also. So I'm very close to them. So until now, they remember this story and laugh about it, because no one could curse or say anything not good about father Assad or or the family, even in secret. So it's still, like, very funny, and I'm still like, stuck somehow in, like, in this career and the kind of activism I'm doing, because just I got angry of the officer 30 years ago. So at this, at that moment, I've decided what I will be in the future. I'm just doing it well.</p>
<p><strong>Michael Hingson</strong>  09:20</p>
<p>From everything I've read, it sounds like you do a good job.</p>
<p><strong>Noura Ghazi</strong>  09:25</p>
<p>I cannot say it's a job, because usually you you do a job, you get paid for your job, you go at a certain time and come back at a certain time. You do certain tasks. But for me, it's like a continuing fight, non violent fight, of course, for dignity, for freedom, for justice, right, for reveal the truth of those who were disappeared and got missing. So yes, until now, I'm doing this, so I don't have that. Are the luxury to to be paid all the time, or to be to have weekends or to work until like certain hour at night. I cannot say I'm enjoying it, but this is the reason why I'm still alive, because I have a motive to help and support other people who are victims to dictatorship and violence.</p>
<p><strong>Michael Hingson</strong>  10:25</p>
<p>So your father went into court and what happened?</p>
<p><strong>Noura Ghazi</strong>  10:31</p>
<p>He was sentenced. At the end, he was sentenced to three years in prison. And it's a funny story, another funny story, actually, because, like the other latines at that at that trial, like it was only my father and other two prisoners who sent who were sentenced to three years in prison, while other people, the minimum was seven years in Prison, until 15 years in prison. So my mother and us, we felt like we are embarrassed and shy because, okay, our father will will be released like in few months, but other prisoners will stay much longer. So it's something very embarrassing to our friends who whom their fathers got sentenced to like more.</p>
<p><strong>Michael Hingson</strong>  11:30</p>
<p>Did you ever find out why it was only three years?</p>
<p><strong>Noura Ghazi</strong>  11:33</p>
<p>We don't know because it's an exceptional court, so it's up to the judge and the judge at that time, like it's it's very similar to what is happening now and what happened after 2011 so it's a kind of continuing reality in in Syria since like 63 which was the first time my father was detained. It was in 63 just after the what they called the eighth March revolution. So my father was only 11 years old when he was detained the first time because he participated in a protest. So it's up to the judge. It's not like a real court with like the the fair trial standards. So it's it's only once you know, the judge said the sentences for each one. So two prisoners got confused. They couldn't differentiate like Which sentence to whom, so they asked like again, so he forgot, so he said them again in different way. So it's something like, very spontaneously, yeah, very just moody, not any standard.</p>
<p><strong>Michael Hingson</strong>  12:51</p>
<p>Well, so Did your father then serve the three years and was released. Or what happened?</p>
<p><strong>Noura Ghazi</strong>  12:58</p>
<p>He was released on the day that he should be released, he disappeared for few days. We didn't know what happened. Then he was released. Finally he came. We used to live with my my grandma, so I was the one who opened the door, and I saw just my father. So we we knew later that okay, he was moved again to a security facility because he refused to sign a paper that say that he will not practice any oppositional action against the authority. So he refused, yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  13:43</p>
<p>Well, I mean, I'm sure there's, there's a continuing story, what happened to him after that. So he came home,</p>
<p><strong>Noura Ghazi</strong>  13:53</p>
<p>he came out to my grandma. It was a big surprise, like full of joy, but full of tears as well.</p>
<p><strong>Michael Hingson</strong>  14:01</p>
<p>And you're you were 16 now, right?</p>
<p><strong>Noura Ghazi</strong>  14:04</p>
<p>I was when he was raised. I was 15, yeah, okay, yeah. And my sister was 14. My brother was two years and a half, so for him, okay, the father is this person that we visit behind bars every Monday, not this one who stay with us. So for him, it was weird. For my brother, he was very like little kid to understand. Then my father went to to see his parents as well. Then we came back to our apartment that we couldn't live more than few months because my father was detained. So at this night, everything was very, very, very new, like because before the three years he he was disappeared for six years, so there was. Nine years. We don't live with my father, so my brother used to sleep just next to my mom, actually my sister and me, but okay, we were like a teenager, so it's okay. So my brother couldn't sleep. Because why he keep, he kept asking why my father is sleeping with us while he's not with his friend at that place. And he was traumatized for many days. But usually when, like a political prisoner released, usually, like, we have a kind of two, three weeks of people visiting the family to say, Okay, it's it's good. We're happy for you that he was released. So the first two, three weeks were full of people and like, social events, etc. Then the, the real problem started. So my father studied law, but he was fired from university for security reasons at the the last year of his study, and as he was sentenced so he couldn't work, my mother used to work, and so like suddenly he started to feel that okay, He's not able to work. He's not able to fulfill the needs of his family. He's not able to spend on the family. The problems between him and my mother started. We couldn't as like my sister and me as teenagers. We couldn't really accept him. We couldn't see that. He's the same person that we used to visit in prison. He was very friendly. We used to talk about everything in life, including the very personal things that usually daughters don't speak with fathers about it. But then he became a father, which we we we weren't used to it, and he was shocked also. So I can say that this, this situation, at least on emotional and psychological level, for me, it lasted for 15 years. I couldn't accept him very well, even my my sister and and the brother and it happens to all like prisoners, political prisoners, especially who spent long time in prison.</p>
<p><strong>Michael Hingson</strong>  17:32</p>
<p>So now is your father and well, are your father and your mother still alive? Or are they around?</p>
<p><strong>Noura Ghazi</strong>  17:41</p>
<p>They are still alive. They are still in Damascus,</p>
<p><strong>Michael Hingson</strong>  17:44</p>
<p>and they're still in Damascus. Yes, how is I guess I'll just ask it now, how is Syria different today than it was in the Assad regime,</p>
<p><strong>Noura Ghazi</strong>  17:56</p>
<p>like most of Syrians, and now we should differentiate about what Syrians will talk. We're talking so like those Syrians, like the majority of Syrians, and I'm meaning here, I'm sorry, I shouldn't be very direct. Now, the Arab Sunni Syrians, most of them, they are very happy. They are calling what happened in in last eight December, that it's the deliberation of Syria, but for other minorities, like religious or ethnic minorities, of course, it's almost the same. For me, I feel that okay, we have the same dictatorship now, the same corruption, the same of like lack of freedom of expression. But the the added that we have now is that we have Islamist who control Syria. We have extremists who control Syria. They intervene even in personal freedoms. They they are like, like, they are committing crimes against minorities, like it started last March, against alawed. It started last July, against Druze. Now it is starting against Kurdish, and unfortunately, the international community turning like an attorney, like, okay. They are okay with with it, because they want, like their own interest, their own benefits. They have another crisis in the world to take care and to think about, not Syria. So the most important for the international community is to have a stable situation in Syria, to be like, like, no kind of like, no fight zone in the Middle East, and they don't care about Syrian people. And this is very frustrating for those who. Who have the same beliefs that I have.</p>
<p><strong>Michael Hingson</strong>  20:04</p>
<p>So in a lot of ways, you're saying it hasn't, hasn't really changed, and only the, only the faces and names have changed, but not the actions or the results</p>
<p><strong>Noura Ghazi</strong>  20:16</p>
<p>the faces and names, and most important, the sects, has changed. So it was very obvious for me that most of Syrians, they don't mind to be controlled by dictator. They only mind what is the sect of this dictator?</p>
<p><strong>Michael Hingson</strong>  20:35</p>
<p>Unfortunately. Well, yeah. Well, let's go back to you. So your father was released, and you had already made your decision about what you wanted to be, what how does school work over there? Did you go to a, what we would call a high school? Or how does all that work?</p>
<p><strong>Noura Ghazi</strong>  20:58</p>
<p>Yeah, high school, I was among the like the student who got the highest score in Damascus. I was the fourth one on Damascus when I finished. We call it back like Baccalaureate in Syria, which came from French. And I studied law, and I was also very, like, really hard, hard study person. So I was graduated in four years. Actually, nobody in Syria used to finish studying law in Damascus University only in four years. Like some people stayed more than 10 years because it it was very difficult, and it's different than like law college or law school or university of law, depending on the country, than other countries, because we only like study law. Theoretically, we don't have any practice because we were 1000s of students, it was the like the maximum university that include students. And I registered immediately in the Bar Association in Damascus, and I started because we have, like, a kind, it's, it's similar to stage for two years, like under the supervision of another lawyer who was my uncle at the first and then we we have to choose a topic in certain domain of flow, to write a kind of book which is like, it's similar to thesis, to apply it, to approve it, and then to have the kind of interactive examination, then we have the the final graduated. So all of them to be like a practice lawyer. It's around six years, a little bit more. So my specialist was in criminal law, and my thesis, what about what we call the the impossible crime. It was complicated topic. I have to say that in Syria at that time, I'm talking about end of of 90s, beginning of 2000 so we don't have any kind of study related to human rights. We weren't allowed even to spell this word like human rights. So then in 2005 and 2006 I started to study human rights under international laws related to human rights in Jordan. So I became like a kind of certified human rights defenders and the trainer also,</p>
<p><strong>Michael Hingson</strong>  23:47</p>
<p>okay, and so you said you started practice and you finished school when you started practice, when you were 22 Yes, okay, I'm curious what, what were things like after September 11, of course, you know, we had the terrorist attacks and so on. Did any of that affect anything over in Syria, where you lived,</p>
<p><strong>Noura Ghazi</strong>  24:15</p>
<p>of course, like, we stayed talking, watching the news for like four months, like until now we remember, like September 11. But you know, I now when I remember, it was a shock, usually for the Arab world, or Arab people like America is against the Arab world. So everything happened against it was like, this was like, let's say 2030, years ago. Everything that caused any harm to America, they celebrate it. So that. At that time, I was 19 years old, and okay, it's the first time we we hear that a person who was terrorist do like is doing this kind in in us, which is like a miracle for us. But then I started to to think, okay, they it's not an army. They are. There are civilians. Those civilians could be against the the policies of the US government. They could be like, This is not a kind of fight for freedom or for rights or for any like, really, like, fair cause. This is a terrorist action against civilians. And then we started, I'm very lucky because I'm from very educated family. So we started to think about, like, okay, bin Laden. And like, which we have a president from Qaeda now in Syria, like, you can imagine how I feel now. Like, I Okay, all the world is against al Qaeda, and they celebrated that the President in Syria is from al Qaeda. So it's, it's very it's, it's, really, it's not logical at all. But the funniest thing that happened, because, like, the name of Usama bin Laden, was keeping on every like, every one tongue. So I have my my oldest uncle. His name is Usama, and he lives in Germany for 40, more than 40 years, actually. So my brother was a child, and he started to cry, and he came to my mother and asked her, I'm afraid, is my uncle the same Usama? So we were laughing all, and we said, No, it's another Usama. This is the Usama. This is Osama bin Laden, who is like from is like a terrorist group, etc. But like this unfortunate incident started to bring to my mind some like the concept of non violence, the concept of that, okay, no civilian in any place in the world should be harmed for any reason, Because we never been told this in Syria and mostly in most of of countries like the word fight is very linked to armed fights, which I totally disagree with.</p>
<p><strong>Michael Hingson</strong>  27:56</p>
<p>Well, the when people ask me about September 11 and and so on. One of the things that I say is this wasn't a religious war. This wasn't a religious attack. This was terrorist. This was, I put it in terms of of Americans. These were thugs who decided they wanted to have their way with people. But this is not the way the Muslim the Islamic religion is there is peaceful and peace loving as as anyone, and we really need to understand that. And I realize that there are a lot of people in this country who don't really understand all about that, and they don't understand that. In reality, there's a lot of peace loving people in the Middle East, but hopefully we'll be able to educate people over time, and that's one of the reasons I tell the story that I do, because I do believe that what happened is 19 people attacked the World Trade Center and the Pentagon and so on, and they don't represent the the typical viewpoint of most people, religious wise in the Middle East. And I can understand why a lot of people think that the United States doesn't like Arabs, and I'm not sure that that's totally true, but I can appreciate what you're saying.</p>
<p><strong>Noura Ghazi</strong>  29:28</p>
<p>Yeah, I'm talking about specific communities actually, who they are, like totally against Israel, and they believe that you us is supporting Israel. So that's that's why they have their like this like attitude towards us and or like that US is trying to invest all the resources in the in the Middle East, etc. But what you were mentioning. Is really very important, because those 19 persons, they like kind of they, they cause the very bad reputation for for Muslims, for Middle Eastern because for for for other people from other countries, other culture or other religion, they will not understand that, okay, that, as you said, they don't represent Muslims. And in all religions, we have the extremist and we have those peaceful persons who keep their their religion as a kind of direct connection with God. They respect everyone, and normally in in in Syria, most of of the population like this, but now having a terrorist as a President, I'm not able to believe how there is a lot of Syrians that support him. Mm, hmm. Because when Al Qaeda started in Syria at the beginning, under the name of japet Al Nusra, then, which with July, who is now Ahmad Al shara, was the leader, and he's the leader of the country now most of Syrians, especially the the the Sunni Syrians, were against this, like terrorist groups, because the most harm they cause is for for Sunnis in Syria, because all other minorities, they will think about every Sunni that they, He or she, like, believe and behave like those, which is totally not true.</p>
<p><strong>Michael Hingson</strong>  31:47</p>
<p>Yeah, I hear you. Well, so September 11 happened, and then eventually you started doing criminal law. And if we go forward to what 2011 with the Syrian revolution? Yeah, and so what was, what was that revolution about?</p>
<p><strong>Noura Ghazi</strong>  32:10</p>
<p>It was okay. It started as a reaction against detaining kids from school. Okay, of course, this like the Syrian people, including me, we were very affected and inspired about what was happening in Egypt and Tunisia. But okay, so the security arrested and tortured those kids in their south of Syria. So people came out in demonstration to ask for their freedom and the security attack those protesters with, like, with weapons, so couple of persons died. So then it was, it started to be like a kind of revolution, let's say, yeah, the the problem for me, for lot of people like me, that the the previous Syrian regime was very violent against protesters and the previous president, Bashar Assad, he refused to listen to to to those people, he started to, like dissipated from the reality. So this like, much violence that was against us, like, I remember during some protest, there was not like, small weapon toward us. There was a tank that bombing us as protesters, peaceful, non violent, non armed protesters. So this violence led to another violence, like a kind of reaction by those who defected from the army, etc. And here, my father used to say, when the opposition started to to carry weapon in a country that, like the majority of it, is from certain religion, this could lead to a kind of Jihadist methodology. And this is what happened. So for for people like us, which we are very little comparing of like, the other beliefs of other people like we were, we started to be against the Syrian regime, then against the jihadist groups, then against that, like a kind of international, certain International, or, let's say original intervention, like Iran and Russia. So we were fighting everywhere, and no one. No one wanted us because those like educated, secular, non violent people, they. Form a kind of danger for every one of those parties. But what happened with me is that I met my late husband during a revolution at the very early of 2011 and having the relationship with me was my own revolution. So I was living on parallel like two revolution, a personal one and the public one. And then, like he was detained just two weeks before our our wedding. He was disappeared, actually, for nine months, then he was moved to the same prison that my father was in, to the central prison in Damascus that we got married in prison by coincidence. I don't know if coincidence is the right word in this situation, but my late husband was a very well known programmer and activist. So we were he was kind of, let's say, famous, and I was a lawyer and lawyer that defend human rights defenders and political prisoners. And the husband was detained, so I used to visit him in prison and visit other prisoners that I was their lawyers. And because my like, we have this personal aspect that okay, the couple that got married in prison and that, okay, I'm activist as a lawyer, and my late husband was a well known programmer. So we created a very huge campaign, a global campaign. So we invested this campaign to like, to shed the light about detention, torture, disappearance, exceptional courts, then, like also summary execution in Syria. So then, after almost three years of visiting him regularly, he disappeared again in 2015 and in 2017 I knew that he was sentenced to death, and I knew the exact date of his execution, just in 2018 which was two days ago. It was October 5. So this is what happened then. I had to leave Syria in 2018 so I left to Lebanon.</p>
<p><strong>Michael Hingson</strong>  37:27</p>
<p>So you left Syria and went to Lebanon?</p>
<p><strong>Noura Ghazi</strong>  37:33</p>
<p>Yes, the The plan was to stay only six months in Lebanon because I was wanted and I was threatened like I lived a terrible life, really, like lot of Syrians who were activists also, but the plan was that I will stay in Lebanon for six months, then I will leave to to UK because I had A scholarship to get a master in international law. But only two months after I left to Lebanon, I decided to stay in Lebanon to establish the organization that I'm I'm leading until now, which was a project between my late husband and me. Its name is no photo zone, so it was a very big decision, but I'm not regrets.</p>
<p><strong>Michael Hingson</strong>  38:23</p>
<p>You, you practice criminal law, you practiced human rights, you visited your your fiance, as it were, and then, well, then your husband in prison and so on. Wasn't all of that pretty risky for you?</p>
<p><strong>Noura Ghazi</strong>  38:42</p>
<p>Yes, very risky. I, I lived in under like, different kind of risk. Like, okay, I have the risk that, okay, I'm, I'm doing my activism against the previous regime publicly because I also, I was co founder of the First Family or victim Association in Syria families for freedom. So we, we were, like, doing a kind of advocacy in Europe, and I used to come back to Syria, so I was under this risk, but also I was under the risk of the like, going to prison, because the way to prison and the prison itself were under bombing. It was in like a point that separate the opposition militias and the regime militias. So they were bombing each other and bombing the prison and bombing the way to prison. So for three years, and specifically for like, in, let's say, 2014 specifically, I was among, like, I was almost the only lawyer that visited the prison, and I, I didn't mind this. I faced death more than 100 time, only on the way to prison, two times the person next to me in the like transportation. It's a kind of small bus. He died and fell down on me, but I had a strong belief that I will not die,</p>
<p><strong>Michael Hingson</strong>  40:21</p>
<p>and then what? Why do you think that they never detained you or or put you in prison? Do you have any thoughts?</p>
<p><strong>Noura Ghazi</strong>  40:29</p>
<p>I had many arrests weren't against me, but each time there was something that solve it somehow. So the first couple of Earths weren't actually when, when my late husband was detained, he he made a kind of deal with them that, okay, he will give all the information, everything about his activism in return. They, they canceled the arrest warrant against me. Then literally, until now, I don't know how it was solved. Like I, I had to sleep in garden with my cats for many nights. I i spent couple of months that I cannot go to any like to family, be house or to friend house, because I will cause problem for them, my my parents, my brother and sister, and even, like my sister, ex, until like just three months before the fall of the Syrian regime, they were under like, investigation By the security, lot of harassment against them so, but I don't know, like, I'm, I'm survive for a reason that I don't really realize how,</p>
<p><strong>Michael Hingson</strong>  41:52</p>
<p>wow, it, it's, it certainly is pretty amazing. Did you ever write a book or anything about all of this,</p>
<p><strong>Noura Ghazi</strong>  42:02</p>
<p>I used to write, always the only book like, let's say, literature or emotional book. It was about love in prison. Its name is waiting. And I wrote this book in English and basil. My late husband translated it. Sorry. I wrote it in Arabic, and Basset translated it into English in prison. So it was a process of smuggling the poems in Arabic and smuggling the them in English, again out of the prison. And we published the book online just after basil disappearance in 2015 then we created the the hard copies, and I did the signature in in Beirut in, like, early 2018 but like, it's, it's online, and it's a very, like light book, let's say very romantic. It's about love in prison. I'm really keen to write again, like maybe a kind of self narrative or about the stories that I lived and i i I heard during my my journey. Unfortunately, like to write needs like this a little stable situation, but I did write many like legal or human rights book or like guides or studies, etc.</p>
<p><strong>Michael Hingson</strong>  43:34</p>
<p>Now is waiting still available online?</p>
<p><strong>Noura Ghazi</strong>  43:37</p>
<p>Yes, it's still available online.</p>
<p><strong>Michael Hingson</strong>  43:40</p>
<p>Okay? It would be great if you could, if you have a picture of the book cover, if you could send that to me, because I'd like to put that in the notes. I would appreciate it if you would, okay, for sure. But anyway, so the the company you founded, what is it called</p>
<p><strong>Noura Ghazi</strong>  44:02</p>
<p>it's a non government, a non profit organization. Its name is no photo zone.</p>
<p><strong>Michael Hingson</strong>  44:07</p>
<p>And how did you come up with that name?</p>
<p><strong>Noura Ghazi</strong>  44:12</p>
<p>It was Vasil who come up with this name, because our main focus is on prisoners of conscious and disappeared. So for him, it was that okay, those places that they put disappeared in them. They are they. There is no cameras to show the others what is happening. So we should be the the like in the place of cameras to tell the world what is happening. So that's why no photos on me, like, means that prisons or like unofficial detention centers, because they're it's an all photo zone, right?</p>
<p><strong>Michael Hingson</strong>  44:54</p>
<p>And no photo zone is is still operating today.</p>
<p><strong>Noura Ghazi</strong>  44:58</p>
<p>It's still operating. We are extending our work, although, like we have lots of financial challenges because of, like, funds issues, but for us, the main issue, we provide legal services to victims of torture, detention, disappearance and their families. So we operate in Syria, Lebanon and Turkey. We are a French woman led organization, but we have registration in Turkey and Syria, and like in seven years now, almost seven years, we could provide our services to more than 3000 families who most of them are women, and they are responsible about kids who they don't have fathers. So we defend political prisoners. We search the disappeared. We provide the legal services related to personal and civil status. We provided the services related to identification documents, because it's a very big issue in Syria. Beside we provide rehabilitation, like full rehabilitation programs for survivors of detention or torture, and also advocacy. Of course, it's a very important part of our our work, even with the lack of fund, we've decided in the team, because most of the team, or all the team, they they were themselves victims of detention, or family members of victims, even the non Syrian because we have many non Syrian member in the team. So for us, it's a cause. It's not like a work that we're doing and getting paid. So we're, we're suffering this this year with the fund issues, because there is a lot of change related to the world and Syrian issues, which affected the fund policies. So hopefully we'll be, we'll be fine next year, hopefully, and we're trying to survive with our beneficiaries this year,</p>
<p><strong>Michael Hingson</strong>  47:02</p>
<p>yeah, well, you, you started receiving, and I assume no photo zone started receiving awards, and eventually you moved out of Lebanon. Tell me more about all of that.</p>
<p><strong>Noura Ghazi</strong>  47:16</p>
<p>During my journey, I I got many international recognition or a word, including two by Amnesty International. But after almost two years, like just after covid, like the start of covid, I was thinking that I should have another residence permit in another country because, like, it became very difficult for Syrians to get a residence in Lebanon. So I I moved to Turkey, and I was between Lebanon and Turkey. Then I got a call from the French Embassy in Turkey telling me that there is a new kind of a word, which is Marianne award, or Marianne program, that initiated by the French president. And they it's for human rights defenders across the world, and they will give this award for 15 human rights defender from 15 country. And I was listening, I thought they want me to nominate someone. Then they told me that the French government are honored to choose you as a Syrian human rights defender. So it was a program for six months, so I moved to Paris with my cat and dog. Then they extended the program and to become nine months. And at the almost at the end of the program, the both of Lebanese and Turkish authorities refused to renew my residence permit, so I had to stay in France to apply for asylum and a political refugee currently.</p>
<p><strong>Michael Hingson</strong>  49:10</p>
<p>And so you're in France. Are you still in Paris?</p>
<p><strong>Noura Ghazi</strong>  49:13</p>
<p>I'm still yes in Paris. I learned French very fast, like in four months. Okay, I'm not perfect, but I learned French.</p>
<p><strong>Michael Hingson</strong>  49:25</p>
<p>So what did your dog and cat think about all that? Sorry, what did your dog and cat think about moving to France?</p>
<p><strong>Noura Ghazi</strong>  49:33</p>
<p>They are French, actually, originally, they are friends.</p>
<p><strong>Michael Hingson</strong>  49:36</p>
<p>Oh, there you go.</p>
<p><strong>Noura Ghazi</strong>  49:38</p>
<p>My, my poor dog had like he he was English educated, so we used to communicate in English. Then when I was still in Lebanon, I thought, okay, a lot of Syrians are coming to my place, and they don't speak English, so I have to teach him Arabic. Then we moved to Turkish. So I had to teach him Turkish. Then we came to. France. So now my dog understand more than four languages,</p>
<p><strong>Michael Hingson</strong>  50:06</p>
<p>good for him, and and, of course, your cat is really the boss of the whole thing, right?</p>
<p><strong>Noura Ghazi</strong>  50:12</p>
<p>Of course, she is like, the center of the universe,</p>
<p><strong>Michael Hingson</strong>  50:16</p>
<p>yeah, yeah, just ask her. She'll tell you. And she's</p>
<p><strong>Noura Ghazi</strong>  50:20</p>
<p>very white, so she is 14 years. Oh, it's old, yes.</p>
<p><strong>Michael Hingson</strong>  50:29</p>
<p>Well, I have a cat we rescued in 2015 we think she was five then. So we think that my cat is 15 going on 16. So, and she moves around and does very well.</p>
<p><strong>Noura Ghazi</strong>  50:46</p>
<p>Yeah, my cat as well.</p>
<p><strong>Michael Hingson</strong>  50:49</p>
<p>Yeah. Well, that's the way it should be. So with all the things that you've been dealing with and all the stress, have you had?</p>
<p><strong>Noura Ghazi</strong>  50:59</p>
<p>PTSD, yes, I started, of course, like it's the minimum, actually, I have PTSD and the TSD, and I started to feel, or let's say, I could know that the what is happening with me is PTSD two years ago. I before, like, couple of months before, I started to feel like something unusual in my body, in my mind. At the beginning, we thought there is a problem in the brain. Then the psychologist and psychiatrist said that it's a huge level of PTSD, which is like the minimum, and like, we should start the journey of of treatment, which is like the behavior treatment and medical treatment as well. Like, some people could stay 10 years. Some people need to go to hospital. It's not the best thing, but sometimes I feel I'm grateful that I'm having PTSD because I'm able to deal with people who are in the same situation. I could feel them, understand them, so I could help them more, because I understand and as a human rights defender and like victim of lot of kind of violations, so I'm very aware about the like, let's call it the first aid, the psychological first aid support. And this is helpful somehow. Okay, I'm suffering, but this suffering is useful for others</p>
<p><strong>Michael Hingson</strong>  52:47</p>
<p>well and clearly, you are at a point where you can talk about it, which says a lot, because you're able to deal with it well enough to be able to talk about it, which I think is probably pretty important, don't you think?</p>
<p><strong>Noura Ghazi</strong>  53:03</p>
<p>Yeah, actually, the last at the first time I talked about it very publicly in a conference in Stockholm, it was last October, and then I thought it's important to talk about it. And I'm also thinking to do something more about PTSD, especially the PTSD related to to prisons, torture, etc, this kind of violations, because sharing experience is very important. So I'm still thinking about a kind of certain way to to like, to spread my experience with PTSD, especially that I have lot of changes in in my life recently, because I got married again, and even the the good incident that people who have PTSD, even if they have, like good incident, but it cause a kind of escalation with PTSD,</p>
<p><strong>Michael Hingson</strong>  54:00</p>
<p>yeah, but you got married again, so you have somebody you can talk with.</p>
<p><strong>Noura Ghazi</strong>  54:06</p>
<p>Yes, I got married five months ago. The most important that I could fall in love again. So I met my husband in in Paris. He's a Lebanese artist who live in Paris. And yeah, I have, I have a family now, like we have now three cats and a dog and us as couple. But it's very new for me, like this kind of marriage, that a marriage which I live with a partner, because the marriage I used to is that visit the husband in prison. I'm getting used to it.</p>
<p><strong>Michael Hingson</strong>  54:43</p>
<p>And just as always, the cat runs everything, right? Yes, of course, of course. So tell me about the freedom prize in Normandy.</p>
<p><strong>Noura Ghazi</strong>  54:55</p>
<p>Oh, it was like one of the best thing I had in my life. I. Was nominated for the freedom prize, which is launched by usually they are like young people who who nominate the the nominees for this prize, but it's launched by the government of Normandy region in France and the International Institute for Human Rights and peace. So among hundreds of files and, like many kind of round of, like short listing, there was me, a Belarusian activist who is detained, and a Palestinian photographer. So like, just knowing that I was nominated among more than 700 person was a privilege for me. The winner was the Palestinian photographer, but it was the first time they invite the other nominee to the celebration, which was on the same date of like liberating Normandy region during the Second World War. So I chose, I thought for my for couple of days about what I will wear, because I need to deliver a message. So I, I I came up with an idea about a white dress with 101 names in blue. Those names are for disappeared and detainees in Syria. So like there was, there was seven persons who worked on this dress, and I had the chance to wear it and to deliver my message and to give a speech in a very important day that even like those fighters during the Second World War who are still alive, they they came from us. They came from lot of countries. I had the privilege to see them directly, to touch them, to tell them thank you, and to deliver my message in front of an audience of 4500 persons. And it's like I love this dress, and like this event was one of the best thing I had in my life.</p>
<p><strong>Michael Hingson</strong>  57:21</p>
<p>Do you have a picture of you in the dress? Yes, I would think you do. Well, if you want, we'd love to put that in the show notes as well, especially because you're honoring all those people with the names and so on. Kind of cool. Well, okay, so, so Syria, you're, you're saying, in a lot of ways, hasn't, hasn't really changed a whole lot. It's, it's still a lot of dictatorship oriented kinds of things, and they discriminate against certain sex and and so on. And that's extremely unfortunate, because I don't think that that's the impression that people have over here,</p>
<p><strong>Noura Ghazi</strong>  58:02</p>
<p>exactly I had a chance to visit Syria, a kind of exceptional visit by the French government, because, as political refugees were not allowed to visit our country of origin. And of course, like after eight years, like out of Syria after six years without seeing my family. Of course, I was very happy, but I was very traumatized, and I I came back to Paris in in July 21 and since that time, I feel I'm not the same person before going to Syria. I'm full of frustration. I feel that, okay, I just wasted 14 years of my life for nothing. But hopefully I'm I'm trying to get better because okay, I know, like much of human rights violations mean that my kind of work and activism is more needed, yeah,</p>
<p><strong>Michael Hingson</strong>  59:03</p>
<p>so you'll so you'll continue to speak out and and fight for freedom.</p>
<p><strong>Noura Ghazi</strong>  59:10</p>
<p>Yes, I continue, and I will continue fighting for freedom, for dignity, for justice, for civil rights, and also raising awareness about PTSD and how we could invest even our pain for the sake of helping others.</p>
<p><strong>Michael Hingson</strong>  59:29</p>
<p>Well, I want to tell you that it's been an honor to have you on the podcast, and I am so glad we we got a chance to talk and to do this because having met you previously, in our introductory conversation, it was very clear that there was a story that needed to be told, and I hope that a lot of people will take an interest, and that it will will allow what you do to continue to grow, if people would like to reach out to you. And and help or learn more. How do they do that?</p>
<p><strong>Noura Ghazi</strong>  1:00:05</p>
<p>We you have the the link of my website that people could connect me, because it includes my my email, my personal email, and I always reply. So I'm happy to to talk with the to contact with people, and it also include all the all my social media,</p>
<p><strong>Michael Hingson</strong>  1:00:23</p>
<p>right? What? What's the website for? No photo zone.</p>
<p><strong>Noura Ghazi</strong>  1:00:27</p>
<p>It's no photo <a href="http://zone.org" rel="nofollow">zone.org</a>. No photo <a href="http://zone.org" rel="nofollow">zone.org</a>.</p>
<p><strong>Michael Hingson</strong>  1:00:30</p>
<p>I thought it was, but I just wanted you to say it. I wanted you to say it.</p>
<p><strong>Noura Ghazi</strong>  1:00:35</p>
<p>It's included in my website.</p>
<p><strong>Michael Hingson</strong>  1:00:37</p>
<p>Yeah, I've got it all and and it will all be in the show notes, but I just thought I would get you to say no photo <a href="http://zone.org" rel="nofollow">zone.org</a> Well, I want to thank you for being here. This has been a wonderful time to have a chance to talk, and I appreciate you taking the time to, I hope, educate lots of people. So thank you very much for doing that, and I want to thank all of you for listening and watching. We'd love you to give us a five star rating. Give us a review. We really appreciate ratings and reviews. So wherever you're watching or listening to this podcast, please give us a five star rating. Please review the podcast for us. We value that, and I know that Nora will will appreciate that as well. Also, if you if you know any guests, and Nora you as well, if you know anyone who you think ought to be a guest on the podcast, we would really appreciate it. If you would let us know you can reach me. At Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you. Love to hear your thoughts about the podcast. So Nora, very much my I want to thank you again. This has been great. Thank you very much for being here.</p>
<p><strong>Noura Ghazi</strong>  1:01:56</p>
<p>Thank you Michael, and thank you for those who are listening, and we're still in touch.</p>]]></description>
<itunes:title>Unstoppable Resilience in the Face of Political Oppression with Noura Ghazi </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0164d983-7f32-47b8-bd8f-b08199f709ac:bf53b751-a35d-4499-b949-a38ea76f2f2a.mp3?source=rss&amp;ext=asset.mp3" length="90398227" type="audio/mpeg" />
<itunes:episode>417</itunes:episode>
</item>
<item><title>Episode 416 – An Unstoppable Approach to Orientation and Mobility with Mel Stephens</title>
<guid isPermaLink="false">https://pinecast.com/guid/9e55b8a2-b1af-46a8-af11-71e064dd5c0a</guid>
<pubDate>Fri, 20 Feb 2026 10:00:01 -0000</pubDate>

<itunes:duration>01:09:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/230a532e-8e45-4dab-8130-8b00210f94e4/UM416-Mel_Stephens-Cover_Art.jpg" />
<description><![CDATA[<p>What if blindness wasn’t a limitation but a blessing?</p>
<p>In this conversation, I talk with Mel Stephens from Australia, a third-generation blind woman living with Rod Cone Dystrophy who believes blindness has given her more gifts than loss. We explore accessibility, guide dogs, mainstream education, Braille literacy, technology, YouTube, independence, discrimination, and what it really means to have a different ability. Mel shares how she built a life around horses, travel, cruising, and running a business, while pushing back against outdated views of blindness. You will hear honest insights about mindset, community acceptance, blind skills, and why learning Braille and orientation mobility still matter in a high-tech world. I believe you will find this both practical and deeply encouraging.</p>
<p><strong>Highlights:</strong></p>
<p>00:09 – Hear why blindness is described as a blessing rather than a tragedy.</p>
<p>03:09 – Discover why the real challenge is public perception, not vision loss itself.</p>
<p>11:13 – Learn how mainstream schooling built independence and strong blind skills.</p>
<p>25:17 – Explore the difference between disability and different ability.</p>
<p>50:20 – Understand why relying too much on technology can weaken core mobility skills.</p>
<p>1:01:13 – Get direct advice for anyone losing eyesight or raising a blind child.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>Mel Stephens is a third-generation blind YouTuber from Australia. With parents who are both blind or vision impaired, she grew up learning to stand on her own two feet. A proud guide dog handler, Mel is now teamed up with her second dog, Penelope. She’s always been an animal lover—mad for cats, dogs, and horses—and has two of her own, Maggie and Abby. To her knowledge, she’s one of the only blind Aussies to rescue and rehabilitate a horse, which she reckons is a pretty fair dinkum achievement.</p>
<p>A country girl through and through, Mel has spent most of her life in towns with fewer than 5,000 people, and there’s no way you’ll catch her living in the big smoke. That said, she does love a yearly trip to Sydney, where she soaks up the atmosphere of the footy and the city buzz—though after a week she’s happy to nick off back to the quiet life.</p>
<p>When she’s not looking after her animals or working as a PA for an orientation and mobility instructor, Mel’s usually off travelling. She’s train-mad—can’t get enough of them—and throws in the odd cruise for good measure. Her adventures are made possible thanks to skills she’s built since she was a kid, including mental mapping, echolocation, and her trusty guide dog partnership.</p>
<p>Mel doesn’t reckon blindness is a disability at all—it’s just another way of seeing the world. With a positive, no-worries attitude, she loves showing others that people who are blind or vision impaired can do pretty much anything if given the chance.</p>
<p><strong>Ways to connect with Mel</strong>**:**</p>
<p>Instagram: <a href="https://www.instagram.com/melsblindlife/" rel="nofollow">https://www.instagram.com/melsblindlife/</a></p>
<p>Facebook: <a href="https://www.facebook.com/pages/category/Personal-Blog/Mels-Blind-Life-1326898004158153/" rel="nofollow">https://www.facebook.com/pages/category/Personal-Blog/Mels-Blind-Life-1326898004158153/</a></p>
<p>Blog: <a href="https://melsblindlife.wordpress.com/author/mickmate9/" rel="nofollow">https://melsblindlife.wordpress.com/author/mickmate9/</a></p>
<p>Guide Dog Penelope Instagram: <a href="https://instagram.com/guidedogpenelope?utm_medium=copy_link" rel="nofollow">https://instagram.com/guidedogpenelope?utm_medium=copy_link</a></p>
<p>Guide Dog Penelope FaceBook: <a href="https://www.facebook.com/pennyguidedog/" rel="nofollow">https://www.facebook.com/pennyguidedog/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>An Unstoppable Approach to Orientation and Mobility with Mel Stephens</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9e55b8a2-b1af-46a8-af11-71e064dd5c0a.mp3?source=rss&amp;ext=asset.mp3" length="24607933" type="audio/mpeg" />
<itunes:episode>416</itunes:episode>
</item>
<item><title>Episode 415 – Unstoppable Resilience: From Performing Arts to Empowerment Coaching with Teresa Hill-Putnam</title>
<guid isPermaLink="false">https://pinecast.com/guid/ca8baa2e-9987-4f1d-bfae-3f13b2bc385f</guid>
<pubDate>Tue, 17 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:04:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3e489c7e-42fb-4016-a18d-7539eaec6872/UM415-Teresa_Hill-Putnam-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when a thriving performing arts career collides with a rare autoimmune disease?</p>
<p>In this episode, I talk with Teresa Hill-Putnam about resilience, Myasthenia Gravis, positive thinking, and building an unstoppable mindset. Teresa owned a large performing arts school for 35 years before COVID and health risks forced her to pivot to virtual teaching. She shares how she was diagnosed after respiratory failure, how she learned to take life one day at a time, and why she believes in flipping the script when challenges hit. We also discuss empowerment coaching, motivational speaking, raising confident children, and her nonprofit, Performers with Purpose Foundation. Teresa’s story proves that setbacks can become stepping stones when you choose growth, purpose, and persistence. I believe you will find this conversation both practical and inspiring.</p>
<p><strong>Highlights:</strong></p>
<p>00:56 Learn how early dance training helped her overcome childhood shyness and build confidence.</p>
<p>05:03 Hear how a sudden health collapse led to a myasthenia gravis diagnosis.</p>
<p>12:33 Discover why taking one day at a time became her key to resilience.</p>
<p>20:05 Understand why she refused to quit despite being told to go on disability.</p>
<p>22:58 See how COVID forced a rapid shift to virtual teaching and musicals.</p>
<p>56:50 Learn how her nonprofit now provides thousands of Christmas gifts to children in need.</p>
<p>Top of Form</p>
<p>Bottom of Form</p>
<p><strong>About the Guest:</strong></p>
<p>After Owning and Directing a large performing Arts School for over 35 years, Teresa Hill-Putnam is now a Performance Coach &amp; Empowerment CoachinLos Angeles, California. Teresa is also a published author, Motivational Speaker, and Special Events Coordinator.</p>
<p>Teresa has been teaching since 1985. She now coaches singers, actors, dancers, and performers from all around the world. She helps artists master their skills, materials, and mindset. Teresa has helped hundreds of artists develop their talents, follow their dreams, and successfully pursue their career goal.</p>
<p>In 1999, Teresa got very sick. In less than a week, she went from being able to dance and hold her leg above her head, to not being able to sit up, roll over, or even feed herself. She was in and out of the hospital for 18 months before she was finally diagnosed with a chronic neuro-muscular disease called Myasthenia Gravis.</p>
<p>Teresa has learned to take one day at a time and make the most out of every day. Today, Teresa is happy and healthy. Most people do not even know that she has Myasthenia Gravis. Teresa believes that everyone has a story. She hopes to inspire others by sharing hers. Teresa has published eight books and has a podcast called &quot;Overcoming Obstacles Through Positive Thinking.&quot; She has even been featured in in several documentaries.</p>
<p>In 2018, Teresa helped to create non-profit called the Performers With Purpose Foundation. She directs performances year-round to help raise money for important community causes. Teresa’s favorite project is the PWP annual “Sub for Santa” project. Each year, the Performers With Purpose Foundation provides gifts, toys, and clothing to underprivileged children during the holiday season. After years of being a single, working mom living with a chronic illness, Teresa understands how difficult the holiday season can be for struggling families. Being able to “adopt” families that need help brings Teresa an immense amount of joy! Teresa’s most important accomplishment is being a Mom and a &quot;Grammy.&quot; Teresa raised her own three children to become happy, healthy, and successful adults. Her oldest daughter owns a Performing Arts School in Denver and has two adorable little boys. Her son is in the United States Air Force and has two darling little boys and a beautiful baby girl. Teresa’s youngest daughter, Amber Mackenzie, is a professional actor, singer, dancer and screenwriter. Teresa currently works as Amber’s Performance Coach and Booking Manager.</p>
<p>Teresa uses her experiences as a mother, &quot;Grammy,&quot; teacher, patient, coach, and entrepreneur to help inspire, guide, challenge, motivate, support, and encourage others toward success.</p>
<p><strong>Ways to connect with Teresa</strong>**:**</p>
<p><strong>Teresa's website:</strong>  <a href="http://www.spotlightperformers.com/" rel="nofollow">www.spotlightperformers.com</a></p>
<p><strong>Performers With Purpose Foundation website:</strong> <a href="http://www.performerswithpurposefoundation.com./" rel="nofollow">www.performerswithpurposefoundation.com.</a></p>
<p>Teresa’s podcast,, can be found on Spotify, Apple Podcasts, You Tube, or your favorite streaming platform.</p>
<p><a href="https://youtube.com/playlist?list=PLAIx8SkZwXXPdNOkzPNHJZFwYne7yo3oG\&amp;si=d1yL7Sp4FNRLXdmS" rel="nofollow">https://youtube.com/playlist?list=PLAIx8SkZwXXPdNOkzPNHJZFwYne7yo3oG\&amp;amp;si=d1yL7Sp4FNRLXdmS</a></p>
<p>Facebook: <a href="https://www.facebook.com/teresa.hillputnam?mibextid=wwXIfr\&amp;mibextid=wwXIfr" rel="nofollow">https://www.facebook.com/teresa.hillputnam?mibextid=wwXIfr\&amp;amp;mibextid=wwXIfr</a></p>
<p>Instagram: <a href="https://www.instagram.com/teresahillputnam?igsh=eTJwazg1enRkb3N2\&amp;utm_source=qr" rel="nofollow">https://www.instagram.com/teresahillputnam?igsh=eTJwazg1enRkb3N2\&amp;amp;utm_source=qr</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/teresa-hill-putnam-4bb92941?utm_source=share\&amp;utm_campaign=share_via\&amp;utm_content=profile\&amp;utm_medium=ios_app" rel="nofollow">https://www.linkedin.com/in/teresa-hill-putnam-4bb92941?utm_source=share\&amp;amp;utm_campaign=share_via\&amp;amp;utm_content=profile\&amp;amp;utm_medium=ios_app</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:17</p>
<p>Well, hello, once again, everyone, wherever you happen to be in the world, I appreciate you being here. You are listening to or watching or both. Unstoppable mindset. Our guest today, Teresa Hill Putnam, used to own a pretty good size performing arts school, but today she's a performing arts coach, and she she does other things as well, and I'm going to let her tell you more about it, because it's no fun. If I give everything away, then what is there to talk about? So, Teresa, you like that? Huh? Yeah, great. So, Teresa, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Teresa Hill-Putnam</strong>  01:56</p>
<p>Well, thanks so much for having me. Well, why don't</p>
<p><strong>Michael Hingson</strong>  01:59</p>
<p>we start as I love to do all the time. Why don't you tell us, kind of about the early Teresa growing up and all that?</p>
<p><strong>Teresa Hill-Putnam</strong>  02:07</p>
<p>Well, I started dancing when I was about two and a half, three years old, and grew up as a dancer. And I was actually very, very shy as a child, and that's why my parents put me into dance classes, I would hide behind my mom, and so put me into the performing arts, and that helped me gain some confidence, and I was a good student. And just love the performing arts. I started my first business teaching the neighborhood students when I was 14, and all of my cousins and and stuff so much enjoyed that, and that grew into, you know, my next love, which is owning a studio, which I for 35 years in Colorado.</p>
<p><strong>Michael Hingson</strong>  02:57</p>
<p>Now, what did your mom do? Dude? Was she a dancer? Did she do any of that?</p>
<p><strong>Teresa Hill-Putnam</strong>  03:02</p>
<p>My mom, yeah. My mom grew up dancing. She wasn't really a dancer. She was a dance student growing up, my mom is an artist. My dad is a drummer. And, you know, I kind of just grew up in the in the arts world. And, you know, loved it from before I could even remember.</p>
<p><strong>Michael Hingson</strong>  03:25</p>
<p>So, so your dad is a drummer. Yeah, he plays professionally.</p>
<p><strong>Teresa Hill-Putnam</strong>  03:30</p>
<p>He did up until covid, and then things kind of shut everything down, and he hasn't really picked it back up since then.</p>
<p><strong>Michael Hingson</strong>  03:37</p>
<p>Unfortunately, that's too bad we always need talent in the world, I know right, of course. Now, being a fan of old westerns like Gunsmoke, when you say he's a drummer, I'd say, what kind of whiskey did he sell? But that's a different story. Yeah, a little bit different. Yeah. Couldn't resist though, that's that's cool. Well, so you, you come by, although you were shy, you come by performing pretty honestly from parents who both did and do it or did it correct. So where did you? Where did you grow up in Denver, or where,</p>
<p><strong>Teresa Hill-Putnam</strong>  04:14</p>
<p>you know, I was kind of all over. My dad got transferred a lot. So I spent some time in Kansas. I spent some time in Oklahoma, Utah, even a little bit of time in Hawaii and Colorado, just kind of all over. Most of my time, I guess, was spent at the University of Utah with the training with the School of Ballet West there.</p>
<p><strong>Michael Hingson</strong>  04:36</p>
<p>So what, what work did your dad do when you were growing up that transferred you around, or</p>
<p><strong>Teresa Hill-Putnam</strong>  04:40</p>
<p>the mom he was with the American stores company, Skaggs, drugs, gags, alphabeta,</p>
<p><strong>Michael Hingson</strong>  04:47</p>
<p>okay, so</p>
<p><strong>Teresa Hill-Putnam</strong>  04:48</p>
<p>they transferred him around a lot, so we went wherever dad needed to be,</p>
<p><strong>Michael Hingson</strong>  04:53</p>
<p>but they kept him, which meant he must be successful. He must have been successful.</p>
<p><strong>Teresa Hill-Putnam</strong>  04:58</p>
<p>Yeah, he was. He was really great at. It.</p>
<p><strong>Michael Hingson</strong>  05:00</p>
<p>That's pretty cool. So you went to the University of Utah, and what degree did you get?</p>
<p><strong>Teresa Hill-Putnam</strong>  05:06</p>
<p>Actually, I was in the dance department.</p>
<p><strong>Michael Hingson</strong>  05:10</p>
<p>That makes sense, of course. What a silly thing to ask. So you graduated. What did you do after you graduated.</p>
<p><strong>Teresa Hill-Putnam</strong>  05:21</p>
<p>Um, can just continued. I had my own school already.</p>
<p><strong>Michael Hingson</strong>  05:24</p>
<p>Had your own school already. So you started out while you were in college, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  05:29</p>
<p>So you started out late high school, okay?</p>
<p><strong>Michael Hingson</strong>  05:33</p>
<p>So you had the you had the entrepreneurial spirit, right from the</p>
<p><strong>Teresa Hill-Putnam</strong>  05:37</p>
<p>outset, yes, sir.</p>
<p><strong>Michael Hingson</strong>  05:41</p>
<p>Well, that's pretty cool. Well, so you, you, you had that school for 35 years, and what made you decide not to do that anymore? Well, when</p>
<p><strong>Teresa Hill-Putnam</strong>  05:54</p>
<p>covid hit it, I have a disease called myasthenia gravis, and I've been on prednisone for 25 years, and so when covid hit, I'm very high risk, and so I had to get out of the classroom. Couldn't be around the kids very much because of the germs, not just covid, but the flu, and, yeah, strep and everything else. And so I decided to continue the virtual direction. And my daughter was doing the the in person, so I did all the online, and she did the in person. We did that for a little while. And then my youngest child, who was 17 at the time, needed to come to Los Angeles in order to pursue her career, which is film, television and music. And so I decided, you know, obviously a 17 year old is not coming to Los Angeles alone. So and I was teaching virtually anyway. So we put everything we owned in storage, sold the house, and moved to Los Angeles to follow a dream. Wow.</p>
<p><strong>Michael Hingson</strong>  07:02</p>
<p>And how's that going? It's going great.</p>
<p><strong>Teresa Hill-Putnam</strong>  07:05</p>
<p>That's cool. Yeah, we just got off of a six week music tour with her that we went on for the summer, and that was fun. And now we're back here, and she had a short film audition this morning. And you know, she just keeps, you know, between the the film, television and music, we're staying pretty</p>
<p><strong>Michael Hingson</strong>  07:25</p>
<p>busy all necessary things to have around in a good fun world, yes, by any standard. Well, so when did you discover you had Myasthenia grab us?</p>
<p><strong>Teresa Hill-Putnam</strong>  07:36</p>
<p>Well, in 1999 I started getting super sick. I went from being able to dance and, you know, hold my leg above my head and, you know, I had all the strength and and everything, and then within about a week, I couldn't even get out of bed. I just went downhill. So quickly I had no strength. Was struggling to breathe, was struggling to eat, swallow, I couldn't lift my arms or my legs, couldn't walk, couldn't sit up. And then they they did a lot of tests on me. Nothing was coming back positive. They couldn't figure out what was wrong with me. It took about 18 months to figure that out, and finally, 2001 they diagnosed me with myasthenia gravis.</p>
<p><strong>Michael Hingson</strong>  08:27</p>
<p>So, so what is that disease Exactly? I've heard of it, but I don't know a lot about most</p>
<p><strong>Teresa Hill-Putnam</strong>  08:31</p>
<p>people don't know what it is, actually, so I'm I'm surprised you've even heard of it. It's quite rare. It's an it's a neuromuscular disease. It's autoimmune. And basically, my brain is telling my body what to do, but my muscles don't always respond. It's a disconnect between the nerve and the muscle. So I take medicine called mestinon. I take it about every four hours, and what it does is it acts like a television antenna, and it connects my muscles to my nerves and makes my muscles work.</p>
<p><strong>Michael Hingson</strong>  09:05</p>
<p>It brings them back into line so they do what they're told, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  09:09</p>
<p>Yeah, and without it, my muscles don't work. And with it, my muscles work. So it the drug itself was created as an antidote for nerve gas, interestingly, and it works great for myasthenia gravis, um, you know, I'm still on prednisone, which will that helps with the autoimmune part of it, but then the mestanon helps with the symptoms. It's, you know, there's no cure, there's just treatments. And luckily for me, you know, the treatments do work. I had my chest cut open in 2001 and had my thymus removed, which is a little tiny gland that's next to your heart. And so anyway, they took it out. It's supposed to be the size of a green pea, and they got mine out, and it was bigger than the doctor's. Hand, wow. And they took they sent it away to do testing. They thought for sure, it must be cancer, because it was so big. Well, it wasn't. It was healthy, luckily. But getting rid of the thymus, my body was attacking itself, and that helped a lot. But it, you know, like I said, there's no cure it. There's just treatments, and that was one of the treatments, and now I'm doing great. You know, I still have to take the medicine every day and whatnot, but most people don't even know that I'm that I have anything that I'm sick at all.</p>
<p><strong>Michael Hingson</strong>  10:33</p>
<p>Do you wake up during the night to take medicines? You said every four hours?</p>
<p><strong>Teresa Hill-Putnam</strong>  10:37</p>
<p>Yep, usually I do. And if I don't, I wake up real weak, and then it just it takes me about two hours to kind of get my body going again. Yeah.</p>
<p><strong>Michael Hingson</strong>  10:47</p>
<p>So is this a genetic disease?</p>
<p><strong>Teresa Hill-Putnam</strong>  10:50</p>
<p>You know, they say it's not. However, I have a cousin with Myasthenia. My mom has it, and so does my oldest daughter. And so even though they say it's not genetic, I don't know if they really know the genetic makeup of this. So, you know, yes, I say it is because, you know, obviously, in my family it is, but, you know, I don't know,</p>
<p><strong>Michael Hingson</strong>  11:14</p>
<p>yeah, well, it's kind of one of those things that, over time, people will learn more about it. I mean, it's like, like autism. I've talked to a number of people on this podcast who felt when they were growing up that they were different or or something wasn't right, and when they were adults, they were diagnosed as being on the spectrum. And I subscribe to the to the theory that one of the biggest increases in autism has come about because we're learning more about it and we measure it more Absolutely, measure it more accurately, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  11:52</p>
<p>So, and I think that myasthenia gravis has become a lot more well known, and it's becoming a little bit easier to be diagnosed. I mean, like I said, it took them 18 months to diagnose me, but that was back in 1999 and I'm hearing, you know, I'm on a lot of different platforms with other patients with myasthenia gravis. And you know, some it takes them a long time to get diagnosed, but oftentimes the doctors are more familiar with it now, and people are getting diagnosed a little bit quicker. Thank goodness. Yeah, well, I was in respiratory failure before they figured out what was wrong with me</p>
<p><strong>Michael Hingson</strong>  12:29</p>
<p>and those but those are the kinds of things that will come along and hopefully help people be more accurate in diagnosis in the future, as well as playing out, not figuring out what it is. And people, hopefully, over time, will spend more of their efforts learning how to actually cure it. But that's, of course, another story.</p>
<p><strong>Teresa Hill-Putnam</strong>  12:47</p>
<p>Yeah, well, and there are a lot of new treatments available. I haven't tried anything else, only because what I've got is working. So why mess with it? Right? But I was in a documentary. Actually, we filmed during covid For this documentary. It's called a mystery to me, and it's all about myasthenia gravis. And, you know, it was a company that that that did the documentary, is a company that it now has other treatments available, which is fantastic.</p>
<p><strong>Michael Hingson</strong>  13:25</p>
<p>So yeah, and once people start paying attention to these kinds of things, those are the the very concepts that help more and more people truly understand it, which is great, absolutely. Yeah, so since you became ill with this, what have you learned?</p>
<p><strong>Teresa Hill-Putnam</strong>  13:44</p>
<p>Oh, I have learned so much. It's amazing. You know, I wouldn't wish illness on anybody, sure, however, because I got sick, I have learned to take one day at a time. I've learned to appreciate things a lot more than I ever used to. When I got sick, I was working, you know, like, 60 hours a week, you know, so stressed about, you know, being the best at everything and and doing doing everything. I was definitely a workaholic. And one thing that I've, what you know, learned over the years, especially after I got sick, was to just take one day at a time, do the best I can do every single day, and try to make the most of every day that I have. You know, you never know when life is going to</p>
<p><strong>Michael Hingson</strong>  14:38</p>
<p>change, right? And you don't know how it's going to change Absolutely.</p>
<p><strong>Teresa Hill-Putnam</strong>  14:44</p>
<p>And I've also learned to flip the script a lot. You know, if something is negative, I try to flip it and turn it into a positive, and try to learn from every setback. And, you know, look at it differently, like instead of, you know, oh, this is off. All this. You know, this is happening to me. This is terrible. I try to flip it and say, Why is this happening to me? What am I supposed to learn from this and becoming more positive and more mindful?</p>
<p><strong>Michael Hingson</strong>  15:13</p>
<p>So what kind of answers have you gotten turning myasthenia gravis into a positive</p>
<p><strong>Teresa Hill-Putnam</strong>  15:21</p>
<p>Well, I mean, just learning to take every day at a time. Yeah, you know, one day at a time. I mean, some days I wake up and I feel fantastic, and I can do everything that's on my to do list for the day. And other days I, you know, wake up and I don't feel so great, and so I just kind of have to do what is necessary and prioritize a little bit more. So yeah, I have a running to do list all the time. It's on my phone. And you know, some things get checked off and some things don't. And you know, what doesn't happen today will happen tomorrow or next week, or whenever it gets done.</p>
<p><strong>Michael Hingson</strong>  15:57</p>
<p>It does help you put a lot of things in perspective, doesn't it? It sure does. And there's a lot of value in that. And you know, some of these things you just didn't have any control over happening, but you certainly do have control over how you decide to deal with it, absolutely. So that's that kind of makes a lot of sense well. So you own this performing arts studio for 35 years. Tell me more about that. What does that entail? What what did you learn from doing that? It must have been obviously a school that that grew, and you had to learn a lot to go along with it. But tell me about all that.</p>
<p><strong>Teresa Hill-Putnam</strong>  16:38</p>
<p>Well, I started out with just myself teaching, and then it grew and grew and grew, and at one point I had nine full time teachers and 700 students, and decided that that was more than I liked. I didn't enjoy that so much because that put me out of the classroom and more in an administrative role, and I really missed teaching. So we slowly, kind of actually downsized the school rather, you know, you always hear about businesses trying to get bigger and bigger and bigger. Well, we got too big too fast. And so over time, we downsize the school a bit. And I got back into the classroom, which is where I so much, you know, much appreciated being in the classroom. I love teaching. And I just felt like when I was in the office all the time, I wasn't making a big enough difference in the lives of the people that I was working with. And that's, I mean, my purpose is in life is to make the world a better place. And I felt like I was just, you know, maneuvering people where they needed to be, but I wasn't actually, you know, making that big of a difference when I had such a big school. So anyway, we taught ballet, jazz, tap, lyrical, musical theater, voice lessons. You know, everything was within our school, and I decided about 250 300 students was about where I really that that was the right number for us. So it worked out great.</p>
<p><strong>Michael Hingson</strong>  18:23</p>
<p>Well, that's how many people did you have in a class, typically at a</p>
<p><strong>Teresa Hill-Putnam</strong>  18:26</p>
<p>time, usually, well, it depends on the class. I guess that's true. You know, if it was a musical theater class, it might be 25 kids. If it was a ballet class with three and four year olds, it might be eight kids, so it just kind of all depends. We also offered private lessons, and you know, it, it just all depended upon the age group and the type of class being taught.</p>
<p><strong>Michael Hingson</strong>  18:54</p>
<p>Yeah, that makes sense, but I hear exactly what you're saying. I really love to teach. And when I was in college at UC Irvine, My desire was to graduate, get advanced degrees and then go into teaching. Well, that that changed, and I didn't get to do that directly, but over time for me, I ended up getting back into teaching, in a sense, because after September 11, now I do a lot of teaching about not only disabilities, but about leadership and trust, and I realize that, in fact, we're all teachers, and we all can can take advantage of being able to be teachers to help other people. One of the things that I always told every sales person that I ever hired was be a student for a year, ask questions. You'll learn a lot more that way, and your customers want you to succeed. Your customers are generally not jerks, and they want you to succeed. So give them the opportunity.</p>
<p><strong>Teresa Hill-Putnam</strong>  19:58</p>
<p>Well, and everybody has a story. Yeah, and it's important that we all share our story. You never know. You know your story might be somebody else's, you know, safety net, you you might help them figure out their solution to their own life just by sharing your story. So I think it's very important that we, you know, get back to the basics and start, you know, talking to people and sharing our stories and helping each other out. Well.</p>
<p><strong>Michael Hingson</strong>  20:27</p>
<p>And I believe, well, I believe absolutely that's what the whole purpose of unstoppable mindset is all about. This podcast is all about giving people the opportunity to tell their stories. Because, in fact, I think everyone has a story or stories to tell, and some of those stories are going to be about challenges they faced, and maybe nobody else has faced them, but they did, and so it's important to tell those stories to help them, but also because we're showing anyone who is involved in observing this podcast that they're more unstoppable than they think they are, and I think we really way too much undersell what we can do and what we should be doing. So I'm really glad to have that possibility and opportunity here</p>
<p><strong>Teresa Hill-Putnam</strong>  21:16</p>
<p>well, and I don't know how many times my doctors told me over the years to quit my job and go on disability because it was just too much and I wasn't physically going to be able to do it. And, you know, I didn't do that, and I'm so glad I didn't do that. You know, I just kept going and and hopefully that experience taught my my own children, for one, but also my students and their families, hopefully it taught them, you know, endurance, yeah, and the importance of, you know, the show must go on, you just keep going.</p>
<p><strong>Michael Hingson</strong>  21:50</p>
<p>So when you when you had the studio and so on, people were aware that you had</p>
<p><strong>Teresa Hill-Putnam</strong>  21:58</p>
<p>myasthenia gravis. Yes, there were several years that I was very sick, I would come in when I was well, and otherwise I would have to, you know, when I was well enough. Otherwise I would have to rely on my employees,</p>
<p><strong>Michael Hingson</strong>  22:10</p>
<p>yeah, so they were run, Oh,</p>
<p><strong>Teresa Hill-Putnam</strong>  22:12</p>
<p>yeah. Everybody was very aware of it.</p>
<p><strong>Michael Hingson</strong>  22:15</p>
<p>And and the point is, though, that that is why, by any definition, you were able to teach them about endurance and and resilience.</p>
<p><strong>Teresa Hill-Putnam</strong>  22:24</p>
<p>Yes, you know, there, there were several years there that, you know, I didn't know if I was going to make it. Yeah, so, you know, but I, but we kept, we kept on going. I didn't close the doors. So you, you made the choice. Yes, well, and over the 35 years, we had a we had a fire in the building, which wiped us out. We had to go to a temporary facility while they fixed the fire. And then we also a dam broke above where the studio was, and it completely flooded the whole shopping center where the studio was, and we had like, six inches of mud throughout the entire studio. So we had to go to a temporary facility for that. And then, of course, you know, well, well, we got, actually, we got robbed. At one point, they broke in and broke all the windows and, like, ransacked the office and stuff. Luckily, we didn't lose a whole lot there, other than the windows and, you know, sense of security, yeah. But nobody was hurt, so that that was good. It happened in the middle of the night. And then, of course, covid, you know, which shut us all down for a while, and we had to go. We shut down on a Friday and Monday morning, we opened virtual. And I didn't even know that that was a thing at the time. To be honest with you, I had never done anything virtually. And look at me now. I mean, that's pretty much all I do is virtual teaching, which, you know, everything happens for a reason. And you know, I I'm not thrilled that covid happened. However, it didn't teach me a lot about what is possible.</p>
<p><strong>Michael Hingson</strong>  24:09</p>
<p>When did you actually close the the the studio? Um, or when did you switch ownership?</p>
<p><strong>Teresa Hill-Putnam</strong>  24:15</p>
<p>I we switched in July of 2021 Oh, okay, when my daughter took over and and turned it into her own school. Her school is called amplified arts. Our school together was spotlight Performing Arts Center, and then she bought the school. It's all hers and it hers is now amplified arts. And then I run my company, which is now called Spotlight performers. Which, like I said, I do, I do coaching for children, you know, in the performing arts, vocal acting and dance, and then I work as a performance and empowerment coach for professional entertainers, any</p>
<p><strong>Michael Hingson</strong>  24:58</p>
<p>professional entertainers. Trainers we would would have heard of.</p>
<p><strong>Teresa Hill-Putnam</strong>  25:02</p>
<p>You know, I can't really tell that information because of confidentiality. Yeah, I got it, but I do work with my own daughter. I can tell you that her name is Anthony Mackenzie, and she's pretty amazing.</p>
<p><strong>Michael Hingson</strong>  25:16</p>
<p>Let me rephrase the question, just for fun, any any performers that we would have heard of, not mentioning names. But have you worked with them other besides you famous people?</p>
<p><strong>Teresa Hill-Putnam</strong>  25:28</p>
<p>Yes, okay, yeah, I'm very confidential with my students only you know they're in the public eye. So yeah.</p>
<p><strong>Michael Hingson</strong>  25:42</p>
<p>Well, no, that's fine, but it's neat that you're well recognized, and you you get to continue to to do that sort of thing, which is really pretty cool. Tell me more about how you do this virtually, because I I took dance when I was growing up, although I've forgotten a lot of of the steps and so on and but I remember, you know, some of what I did, but still, I appreciate the whole concept of virtual but how do you do that?</p>
<p><strong>Teresa Hill-Putnam</strong>  26:13</p>
<p>Well, we have a little area set up in our home that, you know, that I teach. But when during covid, we actually turned the entire master bedroom of my house into a dance studio, and had, you know, we moved the bars, and we moved, you know, everything. We ripped out the carpet and put in the dance floors and did all of that, and just teach like a normal class, yeah, yeah. And we now for dance, I just do private lessons at this point. So, you know, it's a lot easier, you know, space wise, to only do one on one, but it worked out during covid as well.</p>
<p><strong>Michael Hingson</strong>  26:53</p>
<p>So, so when you're when you're teaching dance, how many cameras do you have that you you have running in the virtual environment like that, usually just the one, really, and it can, and it can show everything from footwork to whatever else you need.</p>
<p><strong>Teresa Hill-Putnam</strong>  27:08</p>
<p>Yep, cool. Well, and we adjust the distance from the camera based on what it is that that needs to be observed, right? Well, so, yeah,</p>
<p><strong>Michael Hingson</strong>  27:20</p>
<p>I have done some speaking virtually. I can do it. I don't like virtual for me, as well as performing live,</p>
<p><strong>Teresa Hill-Putnam</strong>  27:30</p>
<p>no And mainly, well for</p>
<p><strong>Michael Hingson</strong>  27:33</p>
<p>me, especially, I don't get any feedback from the audience. So when I'm speaking and I'm in front of an audience there, when I'm when I'm speaking, I know what to expect, or I know what kind of reactions, having done this for 23 and a half years, I know what kind of reactions I should be getting based on whatever I'm saying, but I don't get that same information in a virtual environment. So it's a little bit more of a challenge, but I've done it long enough that I know I can. Can do it virtually if I need to,</p>
<p><strong>Teresa Hill-Putnam</strong>  28:07</p>
<p>well, and it's kind of hard to read the room when you're in a virtual setting, you can't hear them, you can't, you know, I can't see them, you know, as much. So it's kind of hard to read the room as well. You don't get the the feedback from the audience as much in a virtual setting, but I do also motivational speaking events, and I do love having an audience.</p>
<p><strong>Michael Hingson</strong>  28:30</p>
<p>Yeah, one of the things that fascinated me during covid was how different groups put on virtual concerts, and they were able to to figure out how to time it so that it sounded just as natural as if they were all there together. That that's gotta be a challenge.</p>
<p><strong>Teresa Hill-Putnam</strong>  28:51</p>
<p>Well, it is a challenge. You know, I do a lot of Voice Lessons like, you know, singing lessons with my students on on Zoom, and there's a setting on zoom that you have to switch to be original sound for musicians. If you don't switch that, then the sound is kind of funny, and there is a little bit of a time delay, so it's, you know, it is harder to do things as a group, you know, and for, like, music, concerts and stuff like that, because there is a time delay, and everybody's Internet is a little bit different with speed. And so, yeah, it is a challenge. Luckily, most of what I do with the the music is one on one, and so it makes it much easier. They play their music from their home, or, you know, their office, or wherever they are. So you know, there's no time delay with the music and their voice. It's the same. But when I'm playing the piano and they're singing to the piano, I just have to go slower, because then I realize that there is a little bit of a time delay. Or.</p>
<p><strong>Michael Hingson</strong>  30:00</p>
<p>Once, once they start singing, you can then customize your playing to that. It is a lot easier with one i It seems to me that I recall news broadcast during covid Where whole Philharmonic orchestras figured out ways to perform virtual school.</p>
<p><strong>Teresa Hill-Putnam</strong>  30:20</p>
<p>Yeah, you have to figure it all out when we when we were doing virtual learning, and we were doing classes, we were doing entire musicals virtually, and we performed several musicals with our classes completely virtual, and it was definitely different, yeah, but we made it work. The show must go on. We made it work.</p>
<p><strong>Michael Hingson</strong>  30:44</p>
<p>What did you learn from that,</p>
<p><strong>Teresa Hill-Putnam</strong>  30:47</p>
<p>that we can do it? There you go. So cool to learn that we could do anything we were scheduled, or I was scheduled to record this documentary, a mystery to me, and that was, you know, before covid hit, they were supposed to start filming in April, but we had been working on it for months and months and months prior to that. And then everything got shut down. And so they, the production company, sent out all of the cameras and the sound equipment and the lighting and everything to us and computers and everything, they send it all out to us. And my daughters helped the production company. We got everything set up in our home, and then somehow the production company was able to take over the computers and run everything virtually. It was the first time it ever happened, and because of it, they won lots of awards for this documentary, because we still filmed it. It that we still did it, and it was really super fun and educational for all of us. That's when my daughter really decided she had to come to LA that was it. She just, she really had the bug, then she really wanted to come to LA when she was seven. And I told her, you know, I'm a single mom, I've got a chronic illness. I'm running a business. I can't take you to LA when you're seven. If you still want to do it when you graduate from high school, then I'll take you to LA at that point. So she worked her tail off and graduated when she was 16 so that we could go to LA but it was filming that documentary that she was determined that was the end of it. She knew that was where she was going.</p>
<p><strong>Michael Hingson</strong>  32:32</p>
<p>And I understand conceptually, and probably even a little bit more technically, how the documentary company was able to take control over the computers and so on. But the neat thing about that, from their standpoint, is, because they were able to control the computers, they were also able to help deal with the timing for what you were doing as well, which is pretty cool.</p>
<p><strong>Teresa Hill-Putnam</strong>  32:56</p>
<p>It was amazing that it happened. Yeah, you know, I was just so, so pleased with how it all was put together. They did a great job, and it turned into a very nice piece.</p>
<p><strong>Michael Hingson</strong>  33:08</p>
<p>So that's great. That is, that is really exciting. Well, so you, you eventually left the performing arts school. But why did you decide to become a performance and empowerment coach?</p>
<p><strong>Teresa Hill-Putnam</strong>  33:27</p>
<p>Well, I started writing books in in 2010 and my goal was to always become a motivational speaker and to share my story and to empower people. But I had, you know, a little kid I at the time, my youngest was six. My two older kids were older. They're 10 and 14 years older than my my youngest, and because I got sick between my second and my third child, and couldn't have kids for a while because I was so sick. But anyway, I decided that in 2010 I really wanted to share my story and become a motivational speaker, and that kind of empowered me to become more of an empowerment coach. I mean, that was kind of what I wanted to do all along. And when I came to LA I didn't want to run a big school anymore. It was time for me to retire from that and, you know, teach virtually, one on one, students or clients. But I also wanted to help entertainers. I wanted to work with. There's a lot of entertainers that they get really frustrated with themself, or they get really down on themselves. You know, you hear about kids that you know were child actors, and then they got into drugs, or they got into, you know, a different direction, where it wasn't healthy. And so I really wanted to use, you know, my experience of working with kids over the. Years. I mean, I've worked with 1000s of kids over the years, and they've all had their own set of of problems and and abilities, I should say, not, certainly not all problems, but we've, we've overcome a lot, and I wanted to be able to share that, and be able to share that knowledge with the people that really needed it the most, and so, yeah, that's why I became a performance coach and an empowerment coach. I not only work with performers, but I also work with patients different types of chronic illnesses. One of my keynotes is the show must go on, and it's patient empowerment. And that would be the empowerment coaching, the step into your spotlight keynote that I do. It's the kind of it's called, create the life you want to live that's more for performance, you know, coaching that's more for singers, dancers, actors, performers, so that they can follow their dreams. But you know, then I also do, for just everybody, flip the script, which, again, we talked about how overcoming obstacles, just figuring out how to turn the negative to the positive, you know. So that's another one of the speeches that I give. And also, we live in a kind of a crazy world right now, right? Yeah. And I think it's really important that we all work to, you know, be the change that needs to happen in the world. So that's something that I also talk to, you know, different groups about, not only groups of like women's conferences and stuff, but also children, you know, teaching kids Dare to be different. You know, they don't have to follow the crowd, and adults don't have to follow the crowd. We can be the change. So, you know, empowerment coaching is goes hand in hand with performance coaching. When I'm working with entertainers, I have to empower them a lot to overcome the obstacles that they have. Might be imposter syndrome. It might be anxiety or, you know, believe it or not, even superstars have performance anxiety, or they get chased, right? So there's a lot of empowerment coaching that goes along with the performance coaching.</p>
<p><strong>Michael Hingson</strong>  37:24</p>
<p>And it's it's so unfortunate that in our world, we don't really see enough where children are taught to have the confidence that they should have or that they can have. We, we don't really as much as we should encourage people to think about the impossible and how to make it possible, or, as I like to say it, what's wrong with saying, why not? You know, and then in going from there, we just don't teach that. We don't teach curiosity nearly as much as we should.</p>
<p><strong>Teresa Hill-Putnam</strong>  38:04</p>
<p>That is true, and we got to remember that the kids are, you know, these little kids that are growing up now are our future leaders of tomorrow. You know, it's very important that we teach them how to handle these things.</p>
<p><strong>Michael Hingson</strong>  38:16</p>
<p>Yeah, and we should be teaching people to be more curious. I keep hearing all the time about helicopter parents and so on, and they just really smother their kids so much, and the kids never get a chance to really explore, which is unfortunate, because that's the time to really explore, is when you're a kid. This is true. I do appreciate that there are a lot of other scary things that go on in the world, but you can still allow your child to be curious and explore without stifling all that creativity and saying, Well, you can't go outside because somebody might shoot you or something like that, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  38:57</p>
<p>Well, and you can keep your children safe, but also keep them involved, you know, you just have to be very aware of what your children are doing and you know, and and put them in activities that they're going to gain the confidence that they need and the skills that they need to be successful.</p>
<p><strong>Michael Hingson</strong>  39:15</p>
<p>So I remember when I was growing up and the doctors, when it was discovered I was blind, told my parents to send me off to a home, because no blind child could ever grow up to do anything. And my parents said, You guys are wrong. Of course he can. And my father at the time, yeah, scary. I'm still trying to figure out what to do, aren't we, all right, yeah, well, there is that we grow up? Yeah, yeah, I'll never grow up, as Mary Martin said in Peter Pan, true, but, but my father owned in Chicago a television repair shop. Of course, you don't have those sorts of things anymore for TV to hide. You just go get a new one. But back then you replace to. You replaced resistors and capacitors and so on. And occasionally he took me on calls with him, and he said, Now, don't put your hand inside the TV, because it's plugged in, right? And you get shocked. I don't remember the circumstances. I don't know that I deliberately stuck my hand in the TV to see what would happen. But I did touch a TV in the wrong spot, and I did get a shock, and my dad saw it, and he said, see what happens. But as I recall, I wasn't trying to stick my hand in the TV, I was just trying to put my hand somewhere. Just ended up in the TV. But I did learn what electricity felt like which was a cool thing. Quite a shock. Yeah, quite a shock. I can't say whether that really led me to decide that I wanted to get a master's degree in physics, but still a lot of fun</p>
<p><strong>Teresa Hill-Putnam</strong>  40:55</p>
<p>that we teach kids. You know that when they make a mistake, that they learn from it and they move on, and that mistakes are part of learning.</p>
<p><strong>Michael Hingson</strong>  41:03</p>
<p>Yeah, and there's nothing wrong with that. Well. And I always tell my vocal</p>
<p><strong>Teresa Hill-Putnam</strong>  41:06</p>
<p>students, for example, if you don't squeak, you're not working hard enough. Yeah, you got to get to a point where you squeak sometimes, or that you hit a wrong note, or, you know, whatever, if you always stay in a safety zone, you're not going to learn from it. So stretch and grow well, and there's certain safe places to stretch and grow. Yeah.</p>
<p><strong>Michael Hingson</strong>  41:26</p>
<p>Mm, hmm, absolutely, which made perfect sense, yeah. Well, so as what's the difference between a performance coach and an empowerment coach? Well, a</p>
<p><strong>Teresa Hill-Putnam</strong>  41:38</p>
<p>performance coach is a skills coach, so I teach kids to or clients, not just kids, adults as well, to sing, to dance, to act, to perform. Okay, we do? We work on the skills also we work on their career. So there's, you know, resume writing, there's headshot development, there's different profiles that you have to have. There's a lot with it. Career wise, that's not just skills, but in order to be an entertainer, there's certain things that you have to have, career wise, and then the last part of it is empowerment coaching. So Performance Coaching is a combination of all three. Empowerment coaching, on the other hand, is kind of something within itself. It's the motivational speaking. It's empowering people to, you know, overcome obstacles, to set goals, to to, like, create the lives that they want to live, to to dream. Yeah, yeah, okay.</p>
<p><strong>Michael Hingson</strong>  42:43</p>
<p>And that makes sense, because that's what really empowerment is all about. And I think all too many of us could use a lot more empowerment coaching, because we underrate ourselves, which is, of course, what I said earlier, talking about unstoppable mindset. We, we underrate ourselves. We, we don't think we're nearly as unstoppable as we really are, because we sell ourselves short, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  43:06</p>
<p>Well, and people think that to be positive, to be a positive person, that you have to be positive all the time. But even positive people are not positive all the time. They have bad days they you know, they have days where they have a lot of anxiety, they have, they may have days where they really start to doubt themselves. It doesn't mean that you know you're not a positive person if you doubt yourself. It just means that you know being positive or being healthy is is a journey. It's, you know, it's not a destination. Life is a journey. And you know, there's highs and lows of every everyday life for everybody.</p>
<p><strong>Michael Hingson</strong>  43:47</p>
<p>The idea, though, is that if you're a positive person, you are able to get to the point when you're not feeling positive. You recognize that, and you work to overcome that. Which is, yes, which is what a lot of people have to learn to do, which they haven't learned to do, but it would make sense if more people would focus on, alright, this happened. Why did it happen? What can I do about it? How do I learn from it? And that's the thing we don't teach ourselves nearly as much as we should about introspection and self analysis.</p>
<p><strong>Teresa Hill-Putnam</strong>  44:22</p>
<p>Absolutely well, and I call it flip the script, because you know things are going to happen. You know life, life happens, and it's just a matter of how you deal with it. For example, the other night, I was picking my daughter up from work, and we noticed that we had a nail in our tire, and we were on our way home, and we noticed it was like 637 o'clock at night, and we had a nail in the tire, and there was no way we were going to get home without having a flat tire. So I turned around, and we went over to Costco, and we got the tire fixed. And rather than being all frustrated about it, we just went in. They said that they'd fix the tire, and we went to the the snack bar and</p>
<p><strong>Michael Hingson</strong>  45:05</p>
<p>got some snack bar ice</p>
<p><strong>Teresa Hill-Putnam</strong>  45:08</p>
<p>cream fixes everything, right? You know, when all else fails, eat chocolate, that's right, or chocolate ice cream, that's even better.</p>
<p><strong>Michael Hingson</strong>  45:16</p>
<p>Sure, then you have a double whammy that fixes everything.</p>
<p><strong>Teresa Hill-Putnam</strong>  45:19</p>
<p>Oh, I know, right? So, you know, it's just a matter of life happens, and not everything in life, even for positive people, is going to be positive. So you just have to figure out how to make things be the best. You know, I, I always say, you have to find the joy. You know, we go for walks every day, and I try to find smiley faces wherever I can, like with rocks and sticks. You know, they're smiley faces. Sometimes you'll find them on the sidewalk or whatever. And if we can't find them, we make them, you know, I find leaks and sticks, and we make smiley faces for other people to find. And you know, you just have to make your own fun and make your own happiness</p>
<p><strong>Michael Hingson</strong>  46:03</p>
<p>for it, and things come up, as you said, and the fact of the matter is that you can decide how to deal with it. You didn't, apparently, have any control over that nail getting into that tire, but you had absolute control over how you decided to deal with it. Right? Happens all the time, and and we do have control over how we decide to deal with whatever comes along in life, but I agree, chocolate ice cream is the number one fix, right?</p>
<p><strong>Teresa Hill-Putnam</strong>  46:30</p>
<p>Well, everything happens for a reason. Maybe we just need a chocolate ice cream that night, right? But you never know</p>
<p><strong>Michael Hingson</strong>  46:36</p>
<p>what else might happen. You know. You never know who you might meet or what else might happen. So it's life is an adventure, and if we don't treat it as an adventure,</p>
<p><strong>Teresa Hill-Putnam</strong>  46:45</p>
<p>what good are we? Absolutely, I agree.</p>
<p><strong>Michael Hingson</strong>  46:50</p>
<p>So as a motivational speaker, who is your audience?</p>
<p><strong>Teresa Hill-Putnam</strong>  46:53</p>
<p>Well, I work with a lot of women's groups, a lot of retirement communities will bring me in to to empower their residents, Girl Scout troops, schools, universities. You know, it just kind of depends on which, you know, which message that I'm I'm giving at the time. I also work with businesses and at different conventions and luncheons,</p>
<p><strong>Michael Hingson</strong>  47:27</p>
<p>just kind of depends. And do you charge for speaking?</p>
<p><strong>Teresa Hill-Putnam</strong>  47:32</p>
<p>Usually, yes, yeah, yes.</p>
<p><strong>Michael Hingson</strong>  47:35</p>
<p>Girl Scout troops probably don't have nearly as much to pay, but that's okay</p>
<p><strong>Teresa Hill-Putnam</strong>  47:40</p>
<p>well, and it just kind of depends on the organization that I'm working with. And, yeah, I'm involved in the distance, and there's a lot of factors in it.</p>
<p><strong>Michael Hingson</strong>  47:48</p>
<p>I agree, and that's what I find as well. You know, there are some places that don't pay Rotary Clubs, typically don't pay for speakers, but you never know what else you might get out of it. So that's okay, absolutely.</p>
<p><strong>Teresa Hill-Putnam</strong>  48:02</p>
<p>And you know what you get out of every every job that I ever do, every event, I always learn as much as I give, yeah, or I meet somebody amazing</p>
<p><strong>Michael Hingson</strong>  48:16</p>
<p>well, and my and my belief actually goes a little bit further if I don't learn at least as much as anyone else. I'm not doing my job right? Absolutely, I think that is so true. So what? What made you decide to start public speaking?</p>
<p><strong>Teresa Hill-Putnam</strong>  48:30</p>
<p>Um, like I said, in in 2010 I wrote my first book because I wanted to share my story. Okay? I started public speaking way back then, wow.</p>
<p><strong>Michael Hingson</strong>  48:42</p>
<p>And I love to teach. So go they go together, don't they go together? Yeah. Well, tell us about the books that you've published. You've done, what? Eight books now,</p>
<p><strong>Teresa Hill-Putnam</strong>  48:52</p>
<p>I've done eight books. I have, I actually have three of them right here. Unfortunately, I'm out of stock of the last one, but here's one. This is my they're all my story. This one is called The show must go on, and that was the first one that I that I published, and that one really is more my myasthenia gravis story. And then the second one is called from one stage to the next, and that one is just kind of a continuation of that, of my myasthenia gravis story, and kind of what, what the next step was, the script of life here. There's kind of a glare, sorry about that. The script of life is what I've learned, you know, over the years, behind the scenes. It's it says here, director's notes, descriptive life, things I have learned behind the scenes, but it's all part of the overcoming obstacles through positive thinking. And then the last one that I did, it's called Life is not a dress rehearsal. Yeah. And which is, again, just the things that I have learned. They're part of some of the the lessons that I've learned, which is all kind of part of my podcast as well.</p>
<p><strong>Michael Hingson</strong>  50:11</p>
<p>Now, do you self publish, or do you have a publisher?</p>
<p><strong>Teresa Hill-Putnam</strong>  50:15</p>
<p>Right now, I'm self publishing, but I'm actually looking for a literary agent so that we can go in the in a different direction.</p>
<p><strong>Michael Hingson</strong>  50:24</p>
<p>I asked because you said you were out of some of your books. So I was just</p>
<p><strong>Teresa Hill-Putnam</strong>  50:27</p>
<p>kind of actually out of the new one. The life is life is not a dress rehearsal book. I'm out of that one right now. Then I also have two goal setting workbooks, one for adults and one for children. And then I have one book that it's called my daily pep talk, which is just a bunch of positive sayings and quotes. So whenever I'm having a bad day, I actually use mine. I just open it to a page, and that's my positive thought for the day. And then, using my performing arts background, I wrote a handbook for dancers and dance teachers and and that one is actually going worldwide. Studios are buying that one to use it for teaching. And it's my my curriculum.</p>
<p><strong>Michael Hingson</strong>  51:17</p>
<p>Well, if you can't practice what you what you preach. What good are you? Right? Yeah, I mean, it's Talk is cheap, but it's it's a lot harder to talk and then actually follow through and support what you teach. But that's what really people look for. And I'm of the opinion that, in reality, people know when you're blowing smoke and when you're really serious and when you're serious, you do put serious, you do practice what you preach, and that's the way it ought to be. That is right. I agree. Yeah. So tell me about your podcast. It's called overcoming obstacles through positive thinking, which is what you also mentioned about one of your books. But tell me about the podcast a little bit well,</p>
<p><strong>Teresa Hill-Putnam</strong>  51:59</p>
<p>it's on Spotify Apple podcasts. It's on YouTube, and we'll put a link to the YouTube podcast as well. Basically, I just take a topic and then I just talk about it, and they're very short. I did that on purpose so that people can listen, you know, on their way to work. You know, they're like, five to 10 minutes long each, so that they can quickly listen and hopefully be empowered through the day by listening to the different topics. Yeah, I've got 50 episodes I guess, right now on the podcast, you know, and hopefully I can inspire somebody through that.</p>
<p><strong>Michael Hingson</strong>  52:45</p>
<p>We've done unstoppable mindset, typically for an hour. But of course, it is a conversation which is, which is a little bit different than what you do, right? But it seems to be going pretty well. People like it. We are. We're continuing to publish it, and no one is has come and said, don't do it anymore. So we're having a lot of fun,</p>
<p><strong>Teresa Hill-Putnam</strong>  53:05</p>
<p>quite a few of yours, and you do a great job. You do it, yeah, it's fun, and it's it's very positive.</p>
<p><strong>Michael Hingson</strong>  53:12</p>
<p>It all started out doing radio at kuci, at UC Irvine, when I played old radio shows for almost seven years. I love, I collect old shows, and so we would play them and talk between them and so on. So I learned a lot about radio doing that, and so that helped in getting the podcast started as well. When, when I was asked to do one, it just seemed like the right thing to do.</p>
<p><strong>Teresa Hill-Putnam</strong>  53:38</p>
<p>You know, I think it's a really good way to educate the public. I have another podcast that I do with the performers with purpose Foundation, which is my nonprofit that we started back in 2018 and with that one, we do more interviews like this, so you know, and it's to bring education to people that want to go into the entertainment industry. You know, we have different artists on people that have been in Broadway shows, people who are music artists, you know, actors, singers, dancers, performers, agents, managers, that kind of thing, and then we do like, a conversation, like, what you're doing here, which is fun.</p>
<p><strong>Michael Hingson</strong>  54:27</p>
<p>I am of the opinion there is nothing in the world like doing seeing a live show. Of course, I've had the opportunity to see several on Broadway, but also elsewhere, and there's just nothing like doing that. It's so powerful.</p>
<p><strong>Teresa Hill-Putnam</strong>  54:43</p>
<p>It is very powerful.</p>
<p><strong>Michael Hingson</strong>  54:45</p>
<p>My my favorite one, still, from a powerful standpoint, is, I'm trying to remember exactly when it was. It had to be in 1979 I think, no, it was early. Other than that, it was 1977 I think, or early 78 anyway, I was invited to go with a friend to a Broadway show. It was a Shakespeare play, Othello and the two stars. I cannot remember who played Desdemona, but James Earl Jones played Othello and Christopher Plummer played Ergo. What a show. Oh, that's fabulous. What a show. It was. As powerful as I have ever seen. It was amazing, you know, and you know what's going to happen at the end. But even so, when people are falling on their swords, the whole audience would go, I mean, it was like they didn't even see it coming. Well, of course they knew. I mean, it's not like Othello was brand new, but that's how powerful it was. It was great. I love that's awesome. I love live theater. Never have</p>
<p><strong>Teresa Hill-Putnam</strong>  55:50</p>
<p>had it's cool that live shows can really do that to you. Yeah, right. Bring so much emotion,</p>
<p><strong>Michael Hingson</strong>  55:59</p>
<p>and that's part of what you teach</p>
<p><strong>Teresa Hill-Putnam</strong>  56:01</p>
<p>absolutely if you, if you can make them laugh or you can make them cry, you've done your job, yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  56:10</p>
<p>And, and then they can go out, and if they remember it so much the better.</p>
<p><strong>Teresa Hill-Putnam</strong>  56:15</p>
<p>Well, they'll remember it more if you make them laugh or make them cry, right, right, absolutely, right.</p>
<p><strong>Michael Hingson</strong>  56:20</p>
<p>So you have three children and five grandchildren. That's a growing so,</p>
<p><strong>Teresa Hill-Putnam</strong>  56:25</p>
<p>so blessed with that. Yeah, my oldest just turned 35 a few days ago. And then I have a son who's 31 and I have a daughter who's 21 and then I have four grandsons and one little grand baby girl. Wow.</p>
<p><strong>Michael Hingson</strong>  56:42</p>
<p>Well, you have more males overall, well, except you got two daughters and one son, but still more males than mcfeemes. Well, that's, that's,</p>
<p><strong>Teresa Hill-Putnam</strong>  56:49</p>
<p>yeah, more male grand babies.</p>
<p><strong>Michael Hingson</strong>  56:52</p>
<p>Yeah, and more coming.</p>
<p><strong>Teresa Hill-Putnam</strong>  56:56</p>
<p>Well, not from my two oldest, I think they're both done, but my little, my, my little, my young little girl. She's not little anymore. She's 21 my youngest will eventually have children. And, and then I get to enjoy it all over again.</p>
<p><strong>Michael Hingson</strong>  57:09</p>
<p>There you go. Yeah, it's part of what makes it fun. And, and, and grandmama will get them all into performing arts.</p>
<p><strong>Teresa Hill-Putnam</strong>  57:19</p>
<p>Well, you know, I'm called Grammy, because it's kind of like the music award,</p>
<p><strong>Speaker 1</strong>  57:23</p>
<p>only they are, yeah,</p>
<p><strong>Teresa Hill-Putnam</strong>  57:26</p>
<p>yeah, that'll be fun. And, you know, I don't know if they will all be actors, singers, dancers, performers, or just whatever wonderful thing they come up with. I think my oldest grandson's probably going to be a scientist, and I think I'm not really sure about the others, maybe comedians. They're all pretty funny, so we'll</p>
<p><strong>Michael Hingson</strong>  57:51</p>
<p>see nothing like having a lot of laughter around.</p>
<p><strong>Teresa Hill-Putnam</strong>  57:54</p>
<p>Is there? You know, they bring so much joy? Yeah, yeah. Well, tell us</p>
<p><strong>Michael Hingson</strong>  57:58</p>
<p>about your your nonprofit, your foundation.</p>
<p><strong>Teresa Hill-Putnam</strong>  58:01</p>
<p>It's called the performers with purpose Foundation, and we started it well, 34 years ago, I guess. Okay, well, 35 years ago, I had my daughter, and then shortly after she was born, when she was 10 days old, I left my abusive husband and and we ended up getting a divorce, and that first Christmas was really, really, really hard for me, because I was a single mom, didn't have any money. I had, you know, a brand new baby that was couple months old, and it just broke my heart, because I did. I wanted to give her the world, but I couldn't give her the world because I was a single, broke mom, and decided at that point that I was never going to be in that position again. And started doing a program called sub for Santa the following year. So when she was a year old, started providing Christmas. I owned a performing arts school at that point still, and started doing performances around Christmas time to raise money to provide for other families who needed help. And so hence, performers with purpose. We did performances to, you know, provide Christmas for these families. And that started 34 years ago. And so and we and we've done it ever since. So all of my kids grew up knowing sub for Santa. That's what we did for Christmas every year. But in 2018 we decided to go ahead and form a non profit organization called the performance with purpose Foundation, and get our 501, c3, status so that we could be tax exempt and and do it right? You know, do it on a bigger scale, I guess. And so now we raise money year round by doing performances, and the money goes to provide Christmas for underprivileged children that need it. So last year, I think we donated like 25 100 gifts for children, both my my daughter in Colorado, works her program, and then we work a program here in in California as well. So we have two different divisions that we provide. You know, toys, gifts, clothing and necessities to the families that need them.</p>
<p><strong>Michael Hingson</strong>  1:00:21</p>
<p>So if you had one thing you wanted to say to everyone that they should remember or take away from today, what would it be?</p>
<p><strong>Teresa Hill-Putnam</strong>  1:00:30</p>
<p>Huh, let's see, maybe work to find your purpose and try to make the world a better place. There you go. By whatever that purpose is. What's your purpose? Um, to teach everything that I have been so lucky to learn.</p>
<p><strong>Michael Hingson</strong>  1:00:56</p>
<p>You know, as profound as it gets, yeah,</p>
<p><strong>Teresa Hill-Putnam</strong>  1:01:00</p>
<p>you know, if people want anything to yourself,</p>
<p><strong>Michael Hingson</strong>  1:01:04</p>
<p>yeah, yeah, share, share. People want to reach out to you and so on. How do they do that?</p>
<p><strong>Teresa Hill-Putnam</strong>  1:01:09</p>
<p>My website is, is performers with, I'm sorry, spotlight <a href="http://performers.com" rel="nofollow">performers.com</a> or we can, you can reach out to performers with purpose <a href="http://foundation.com" rel="nofollow">foundation.com</a></p>
<p><strong>Michael Hingson</strong>  1:01:21</p>
<p>and we'll have everything in show notes as well. But it's always good to ask and and get that Well, I want to thank you for being here today. This has been a lot of fun. I'm glad that we had the opportunity to, you know, to do this and to, I think, provide a lot of information. I learned a lot. I appreciate it, and I hope other people who are out there monitoring us also learned a lot. If, if you liked our podcast wherever you are, please give us a five star rating wherever you're listening, or YouTubing us or whatever. But we would appreciate your rating. We love five star ratings, especially, of course, and also, if you'd like to reach out to me, it's easy. It's Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and for all of you out there, including you Theresa, if you know anyone who you think ought to be a guest on unstoppable mindset. I'd love to get an introduction, because we always want to have more people on and be inspired and learn a lot more. And as I said earlier, and I'll say again, if I'm not learning at least as much as anyone else, I'm not doing my job, and so I need the opportunity to learn. So bring on the learning experiences. It's a lot of fun. But again, Theresa, I want to thank you for being here. This has been cool.</p>
<p><strong>Teresa Hill-Putnam</strong>  1:02:42</p>
<p>Well, thank you so much for having me. It's been such a pleasure.</p>
<p><strong>Michael Hingson</strong>  1:02:50</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Resilience: From Performing Arts to Empowerment Coaching with Teresa Hill-Putnam</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ca8baa2e-9987-4f1d-bfae-3f13b2bc385f.mp3?source=rss&amp;ext=asset.mp3" length="93435989" type="audio/mpeg" />
<itunes:episode>415</itunes:episode>
</item>
<item><title>Episode 414 – Unstoppable Thinking: How to Overcome Self-Doubt with Mitzi Ocasio</title>
<guid isPermaLink="false">https://pinecast.com/guid/d4384227-59e4-45b6-8c55-2a2762ee3385</guid>
<pubDate>Fri, 13 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:03:06</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/41c6607e-27a2-40ac-a765-03d9182609c9/UM414-Mitzi_Ocasio-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if the hardest limits in your life were the ones you placed on yourself? In this episode, I talk with Mitzi Ocasio, host of the “Mitzi, Let’s Think About It” podcast and author of four children’s books, about overcoming self-doubt, managing time as a mom and creator, and building a brand rooted in curiosity and trust. Mitzi shares how growing up in shelters shaped her humility, how she learned to see her platform as a blessing instead of pressure, and why thinking deeply can change your mental health and relationships. You will hear how she built an award-winning podcast, how she handles criticism, and why grace matters more than judgment. I believe you will find this conversation both practical and inspiring as you reflect on your own mindset.</p>
<p><strong>Highlights:</strong></p>
<p>00:02 – How financial hardship built her grit.</p>
<p>03:20 – How constant moves shaped her resilience.</p>
<p>16:07 – Why she launched her podcast in 2020.</p>
<p>23:16 – How she overcame self-doubt.</p>
<p>27:39 – The mindset shift that changed everything.</p>
<p>31:26 – The best advice she got about building a brand.</p>
<p>49:22 – What people get wrong about podcasting.</p>
<p>56:35 – The deeper message behind her novel.</p>
<p><strong>About the Guest:</strong></p>
<p>Mitzi is an avid advocate for holistic well-being and the host of the &quot;Mitzi, Let's Think About It&quot; Podcast. In her podcast, she delves into topics such as mental health, mindfulness, and personal development, exploring the wonders and challenges of living a healthy, balanced life.</p>
<p>Through coursework in psychology, Mitzi has developed an understanding of human behavior and decision-making, while also building a solid foundation in analysis. This dual perspective allows her to approach problems from both a human-centric and data-driven angle. She has dedicated her time to understanding the interconnectedness of mind, body, and spirit. Each week, she presents insightful conversations with experts, thought leaders, and everyday heroes. These conversations have provided valuable insights on topics such as stress management, emotional intelligence, and the power of positive thinking, inspiring and empowering us on our wellness journey.</p>
<p>Mitzi is also a self-published author of 4 children’s books. She firmly believes that by encouraging children to think differently and more consciously, we can steer the future towards a positive trajectory. She is a strong advocate for the power of our thoughts and the words we choose, as they ultimately shape our lives.</p>
<p>When she is not engrossed in her podcast or penning children's stories, Mitzi is a mother to two young boys under four years old, a dog, a cat, and a couple of fish. Her role as a wife to her husband is equally significant. She manages these responsibilities while ensuring a clean, safe home environment for her family to thrive in.</p>
<p>Mitzi tries to inspire others not only to think, but to tap into critical thinking. So others' perspective can change their lives into something they never thought about before.</p>
<p><strong>Ways to connect with Mitzi</strong>**:**</p>
<p>Facebook: <a href="https://www.facebook.com/people/Mitzi-Think-Inc/100064244280126/" rel="nofollow">https://www.facebook.com/people/Mitzi-Think-Inc/100064244280126/</a></p>
<p>Instagram: <a href="https://www.instagram.com/mitzithinkinc" rel="nofollow">https://www.instagram.com/mitzithinkinc</a></p>
<p>X (Twitter): <a href="https://x.com/MitziThinkInc" rel="nofollow">https://x.com/MitziThinkInc</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/mitzi-ocasio-3a343a24b/" rel="nofollow">https://www.linkedin.com/in/mitzi-ocasio-3a343a24b/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>Unstoppable Thinking: How to Overcome Self-Doubt with Mitzi Ocasio</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d4384227-59e4-45b6-8c55-2a2762ee3385.mp3?source=rss&amp;ext=asset.mp3" length="90989760" type="audio/mpeg" />
<itunes:episode>414</itunes:episode>
</item>
<item><title>Episode 413 – Unstoppable Public Speaking Skills for Leaders and Entrepreneurs with Robert Begley</title>
<guid isPermaLink="false">https://pinecast.com/guid/e40f6ef5-05f3-4581-8871-422a6a1ccd69</guid>
<pubDate>Tue, 10 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:05:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/fd895962-09d2-482a-aa28-1bb7ce89ebcf/UM413-Robert_Begley-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Fear silences more people than failure ever could. In this episode of <em>Unstoppable Mindset</em>, I sit down with world-class speaking coach and author Robert Begley to explore why trust, clarity, and moral character matter more than polished delivery. Robert shares how his journey from a stage-frightened kid in New York to coaching powerful speakers was shaped by Aristotle’s timeless principles of ethos, pathos, and logos. Together, we talk about why audiences want conversation, not performance, how stories build trust faster than facts, and why learning to control fear instead of avoiding it changes how you lead, sell, and speak. This is a practical and thoughtful conversation about using your voice with purpose in a distracted and divided world.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Why trust and character matter more than polish when you speak03:41 – How timeless principles from history still shape powerful communication today08:51 – Why authenticity is essential in an AI-driven, distracted world13:44 – How fear of embarrassment silences people before they ever use their voice17:33 – What speakers can listen for to know if an audience is truly engaged25:06 – Why fear of public speaking is really a thinking problem, not a talent issue33:16 – How storytelling helps messages stay memorable long after the talk ends40:00 – Why learning to control fear, not avoid it, leads to stronger leadership and confidence</p>
<p><strong>About the Guest:</strong></p>
<p>Robert Begley is a world-class speaking coach, keynote speaker, author, and founder of Speaking With Purpose LLC. With more than 15 years of experience transforming lives through the power of effective communication, Robert helps entrepreneurs, executives, and emerging leaders craft unforgettable presentations that inspire action and drive results.</p>
<p>A native New Yorker who once struggled to command the stage, Robert learned to conquer his fear of public speaking and now coaches others to do the same. He has delivered hundreds of presentations across the U.S. and coached NYPD officers, immigrants from tyrannical regimes, Fortune 500 executives, and business owners to speak with purpose, power, and persuasion.</p>
<p>Robert is the author of Voices of Reason: Lesso</p>
<p>ns for Liberty’s Leaders (Indie Books International, 2025), a book that blends public speaking mastery with historical analysis. Drawing on Aristotle’s rhetorical principles—ethos, logos, and pathos—he dissects the speeches of iconic figures like Patrick Henry, Frederick Douglass, Abraham Lincoln, Winston Churchill, Ayn Rand, Martin Luther King Jr., and Magatte Wade to teach timeless lessons for courageous leadership in today’s context.</p>
<p>He leads multiple coaching programs including Voices of the American Dream, for immigrants learning to share their personal stories, and Elite Speakers Forum, where rising communicators develop their craft in a supportive community. Robert has also partnered with global organizations like Students For Liberty and Liberty Ventures to teach persuasive speaking to international student leaders and business executives.</p>
<p>Robert now lives in Orlando, Florida, with the love of his life, Carrie-Ann. When he’s not coaching speakers or crafting keynotes, you might find him running Spartan Races, reflecting on philosophy, or attending rock concerts or ballet performances.</p>
<p><strong>Ways to connect with Robert</strong>**:**</p>
<p>📘 Book: <a href="https://www.amazon.com/dp/B0D3V8Z19K" rel="nofollow">https://www.amazon.com/dp/B0D3V8Z19K</a></p>
<p>✉️ Email: robert@begley.com</p>
<p>🔗 LinkedIn: <a href="https://www.linkedin.com/in/robertbegley" rel="nofollow">https://www.linkedin.com/in/robertbegley</a></p>
<p>📣 Substack: <a href="https://robertbegley.substack.com" rel="nofollow">https://robertbegley.substack.com</a></p>
<p>📷 Instagram (optional): @robertusmagnus</p>
<p>🐦 X (Twitter) (optional): @robertbegley</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>Unstoppable Public Speaking Skills for Leaders and Entrepreneurs with Robert Begley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e40f6ef5-05f3-4581-8871-422a6a1ccd69.mp3?source=rss&amp;ext=asset.mp3" length="94649580" type="audio/mpeg" />
<itunes:episode>413</itunes:episode>
</item>
<item><title>Episode 412 – An Unstoppable Comeback Fueled by Honesty and Consistency with David Price</title>
<guid isPermaLink="false">https://pinecast.com/guid/ff4b0310-0801-4a6d-89cf-40bafdd56ca6</guid>
<pubDate>Fri, 06 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:07:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2aece360-e2c6-42be-9b24-76070a9d80a7/UM412-David_Price-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when addiction, loss, and uncertainty collide with discipline, honesty, and trust. In this episode, I sit down with David Price, a visionary CEO who shares his journey from growing up with addicted parents and battling his own drug addiction to building a multi-million-dollar insurance organization in less than a year. David opens up about hitting bottom, finding clarity through recovery, and learning how mindset, patience, and consistency reshaped his life and business. We explore what it really takes to build trust, lead people well, and stay focused when growth feels uncomfortable. This conversation is about resilience, personal responsibility, and why an Unstoppable mindset is built one honest decision at a time.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Hear how David Price’s early life with addicted parents shaped his resilience and stress tolerance03:18 – Learn how growing up unstable planted the seed for David’s drive to become a business owner05:01 – Discover the moment David realized addiction was no longer something he could manage alone15:51 – Hear the unexpected reason David walked into a recovery meeting that changed everything24:16 – Learn how small, achievable habits helped David rebuild his life after getting clean37:50 – Understand the hard business lesson David learned after choosing the wrong partner44:34 – Hear how losing six figures of monthly income overnight forced David to rebuild from zero53:49 – Learn why David believes trust is more valuable than money when building an unstoppable business</p>
<p><strong>About the Guest:</strong></p>
<p>David Price – CEO &amp; Founder, The Price Group IMO</p>
<p>David Price is the visionary CEO and Founder of The Price Group IMO, one of the fastest-rising organizations in financial services.</p>
<p>His journey to success was anything but ordinary. Growing up in a broken home and battling drug and alcohol addiction for years, David hit rock bottom more than once. In 2013, he made the life-changing decision to get clean and rebuild his life. That moment of clarity became the foundation for everything that followed, teaching him resilience, grit, and an unshakable drive to create a better future.</p>
<p>In 2018, David discovered the insurance industry. With no prior experience, he earned his license and built a simple, scalable system that allowed everyday people—single moms, career changers, and those just looking for a side income—to succeed. Within 36 months, he became a millionaire, and by his fourth year he was generating more than $1 million annually.</p>
<p>In October 2024, he launched The Price Group IMO, partnering with top carriers and introducing a superior lead program that created even greater opportunities for people to work from home and build real financial freedom. In less than 350 days, the organization produced over $10 million in sales, cementing itself as one of the fastest-growing IMOs in the country.</p>
<p>Today, David’s mission extends far beyond personal success. He is dedicated to helping people reinvent their lives, showing them how to earn an income, work flexibly from home, and build businesses of their own. Many of the agents and agencies he mentors are already on track to reach six and seven figures, proving the power of his model.</p>
<p>Beyond business, David is a member of the Forbes Business Council and an active voice on Instagram, Facebook, LinkedIn, Twitter, and YouTube, where he shares transparent insights, strategies, and motivation for people seeking more freedom, flexibility, and purpose in their careers.</p>
<p><strong>Ways to connect with David</strong>**:**</p>
<p>📸 <strong>Instagram</strong>: <a href="https://www.instagram.com/davidpriceofficial" rel="nofollow">instagram.com/davidpriceofficial</a></p>
<p>🎬 <strong>TikTok</strong>: <a href="https://www.tiktok.com/@davidpriceofficial" rel="nofollow">tiktok.com/@davidpriceofficial</a></p>
<p>📘 <strong>Facebook</strong>: <a href="https://www.facebook.com/davidpriceofficial" rel="nofollow">facebook.com/davidpriceofficial</a></p>
<p>🔗 <strong>LinkedIn</strong>: <a href="https://www.linkedin.com/in/davidpriceofficial" rel="nofollow">linkedin.com/in/davidpriceofficial</a></p>
<p>▶️ <strong>YouTube</strong>: <a href="https://www.youtube.com/@DavidPriceOfficial" rel="nofollow">youtube.com/@DavidPriceOfficial</a></p>
<p>🐦 <strong>X (Twitter)</strong>: <a href="https://x.com/IAMDavidPrice" rel="nofollow">x.com/IAMDavidPrice</a></p>
<p>🌍 <strong>Website</strong>: <a href="https://tpglife.com" rel="nofollow">tpglife.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, hello everyone. I want to welcome you to another episode of unstoppable mindset. I am your host, Mike hingson, and our guest today is David Price who is by any standard of visionary CEO. He formed the price group IMO, and I asked him what IMO stood for, and he's going to tell us that, among other things, as we go forward today. But he's got a great story to tell, and I'm absolutely certain he's got a lot of interesting kinds of lessons and observations that we all can use. So without further ado, as it were, David, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>David Price</strong>  01:59</p>
<p>Thank you. Thank you. I appreciate it. Thank you for the great intro, and definitely an honor to be on a podcast with you. Man, really appreciate that.</p>
<p><strong>Michael Hingson</strong>  02:06</p>
<p>Well, I'm glad that you were able to make it and you have the time to do it so you live in Puerto Rico now these days,</p>
<p><strong>David Price</strong>  02:14</p>
<p>yes, Puerto Rico is my home. Been here a little bit over two years and enjoy the weather and the fresh air and everything that comes with</p>
<p><strong>Michael Hingson</strong>  02:22</p>
<p>it, as we were just talking about that you had mentioned after checking it, can get down into the 60s and 70s. I know out here in Victorville in the winter, we can get down into the teens and below. So, oh well, I stay in the house, and can can keep the house warm if we need to or not. Our home is almost nine years old, so it's really pretty recent, pretty new, great insulation and solar and everything else. So the bottom line is that we stay comfortable in the house, although I wouldn't mind being in a place where it doesn't get below 60 at night, but you know, oh, well,</p>
<p><strong>David Price</strong>  03:03</p>
<p>definitely, definitely enjoy. I'm from New Jersey, so definitely don't, don't miss the cold. Matter of fact, growing up, you know, I remember we had oil heat where you had to put, you know, tank, and you had to fill the tank with oil. And I remember there's, you know, some winters where we ran out of it, and my mom didn't have money to to get new oil, you know, put more oil, and definitely, uh, didn't have the heat in the winter for, you know, short periods of time and stuff like that. So don't, don't miss that at all.</p>
<p><strong>Michael Hingson</strong>  03:34</p>
<p>I lived in a town in Massachusetts where our home was heated by oil for a while, and there were a few times that it was actually a rental, and the the owner also had his home attached. But the bottom line is, we did run out of oil a couple times, and we we coped with it, but still, yeah, I know exactly what you're talking about. So here we have gas heat, and that seems to be working pretty well. I'm I'm not sure whether we would have been better off if we had just gone all electric and have more solar panels on the house, but it works. Okay. So we we keep decent temperatures well. So tell us. Let's start. Tell us a little bit about you growing up, what life was like and all that. Where did you live in New Jersey?</p>
<p><strong>David Price</strong>  04:28</p>
<p>Yeah, so I lived in man, probably about 20 places by the time I was in high school in New Jersey, I grew up to two drug addicted parents. They got divorced before I could remember, and mom had me when she was 18. So it's, you know, really two, two drug addicted kids, and, you know, lived in homeless shelters, the projects, you know, whatever we could do, I mean, hotels and stuff like. That so definitely had a rougher childhood, something that, at the time, wasn't fun. Now I look at that, and I think that helped me develop the mindset and my ability to just handle stress and different things. That helps me as an entrepreneur. My mother, she got clean when I was in middle school and and like, life started getting better then Right? Life started getting better and we stopped moving so much. We went to one school for my whole entire high school, which was really cool. That was a big goal of my mom's that she was able to do for us. And I wrestled. I enjoyed that I wasn't the greatest student. I think wrestling really saved, saved me, gave me some focus, gave me, you know, when you're really good at when you're good at a sport, you get a little bit extra love from the teachers and stuff, I believe. So I think that that really helped guide me in the right direction. But you know that that was little, short, short, brief summary of my childhood.</p>
<p><strong>Michael Hingson</strong>  06:07</p>
<p>So did you have addictions for a while? Were you actually addicted?</p>
<p><strong>David Price</strong>  06:12</p>
<p>Yeah, yeah. So, you know, you would think in my mind, like, you know, I love my parents. I'd say they make the same mistakes they did. But yeah, eventually in high school, somebody offered me some some drugs. And you know, I said no, a bunch of different times. And he's like, Oh no, you got to try this one, which was ecstasy, actually. And I remember trying that, and like, my first thought, like my attic mind, was like, Oh my God, this was so good. What else am I missing? And then I just became open minded to try pretty much anything after that. And you know, I struggled with drug addiction on and off for 20 years. I guess, not really on and off. I think you always struggle with it. You just do a better job coping with it. But, you know, towards the end of that time, I was pretty functional for the majority, majority of it. But then towards the end, you know, the drug addiction really takes over, and I finally lost everything, actually back into a no heat story. So I was in New Jersey. I was staying in a friend's apartment. He abandoned the apartment. He stopped paying rent. He stopped paying the electric again, no heat. It was the winter, and he had gas. So I thought, I thought it would be a bright idea to boil some water on the stove and that would heat up the place. And all it did was, you know, throw mist all over the everywhere, right? It was just like, all everything was fogged up. It was like, didn't, didn't really warm anything up. And, you know, finally, just, like, woke up one morning, and I was like, What the heck is going on? Like, I need to, I didn't know what to do. I said, I need to make a change. And I had a girl for that time, and I waited, I woke her up, and I was like, Hey, listen, we're going to Louisiana. She looked at me like, like, I was crazy, and Louisiana was my father. My father lived there, and I didn't have a good relationship with him. I haven't talked to him in years, but I knew he would give me a place to stay, which was actually my grandma's house, on her pull out couch. And that was like 2012 did it magically get clean because I moved, moved to a different area. You know, a lot of times people think you could just move, and that changes things. But I was still the same person. You know, made it a little harder to use, not knowing anyone. But I eventually walked into swaps up meeting in July of 2013 and that was the last time I used so, you know lot more to that. It wasn't just magically show up to meeting, but, but that that was, uh, to answer your question, yes, I struggle with drugs all the way up into 2013</p>
<p><strong>Michael Hingson</strong>  08:51</p>
<p>so you did drugs all the way through college and then beyond, yeah.</p>
<p><strong>David Price</strong>  08:56</p>
<p>So I did college. I did two years online college, and I was actually one, one class short of a associate at the time. I had a pretty good job, which I thought was my career for 1k car allowance. I was managing people, and I was always interested in business, so I wanted to go to school for for business. And I was also in the army, so I had the GI Bill, so I was using that, and I just got to, like, that last, the last class I needed. I was like, you know this at that time, my addiction was pretty bad again. And I was just like, Man, this isn't even something I'm enjoying doing. If I look at back at how I would have done it differently, is I was like, Oh, let me do all the prerequisites first. So I was doing. So I did two years of just like, boring stuff that, like I wasn't, wasn't into when I should have at least been taking the business classes and and stuff like that first, even though, you know, someone told me you should do prerequisites first, in case you want to change your major. But ultimately, I just wanted to learn about business.</p>
<p><strong>Michael Hingson</strong>  09:55</p>
<p>Now, why did you want to learn about business? What what prompted? You to decide on that path? Yeah.</p>
<p><strong>David Price</strong>  10:03</p>
<p>So, you know, I remember being about eight years old, and, you know, living with my mom, it was me and my sister. She's two years younger than me. Her name is Jessica, and we're living in the projects in Woodbridge, New Jersey, and my mom was just always out partying. I mean, there's times we came home, the door was locked, it was pouring rain. Didn't know where she was. And, you know, it's Christmas. Sometimes we'd have Christmas presents, but it would be because of a church donated it like you know we were. We had enough to survive, for sure, but we didn't have much extra. And my grandfather, which was my mom's father. He owned a mechanic shop in Piscataway, where he worked on, like, tractor trailers and heavy equipment. And you know, when I would go to his house, and he had a professional interior decorator, you know, the towels match the everything. Everything was just like beautiful. You know, breakfast, you had a real breakfast. In the morning, you had lunch, you had a real dinner. Everyone sat down, and I was like, oh, okay, so this is, this, is it like, it's, you know, welfare, government assistance, or there's the opportunity to be a business owner. This is what life looks like. So those were really the only two examples I had. So, so for me, I'm like, Man, I want to be a business owner. I want that. I don't want what I have. I want what my grandpa has. So I was always interested in business from a very young age.</p>
<p><strong>Michael Hingson</strong>  11:30</p>
<p>Did he teach you a lot about business? What was how did he interact with you and help?</p>
<p><strong>David Price</strong>  11:37</p>
<p>Yeah, I think the biggest thing is really by example. You know, I like nice things. He liked nice things. He brought us to nice restaurants. He brought me to Disneyland, like, you know, when I was, like, nine years old. And, you know, never really been on a vacation before that, and not, haven't found any vacations really after that. For a long time, he would buy, like, a new Lincoln Town Car every couple years. So it was just, again, just kind of seeing the lifestyle, you know, the lifestyle that you get to live. And then, you know, watching TV. There's, you know, some, some shows that I like, that that, you know, there are business owners and stuff. So he didn't talk to me too much about business me and and he talked to me about, like, you know, one thing about grandpa was he was a perfectionist. He was just anything he did, he's just gonna do it really, really well, attention to detail. And, you know, a lot of those things, which I definitely see how important that stuff is. Now, maybe I didn't understand as much as a kid, right? You're like, Oh, you're spending too much time doing this or that. But, you know, definitely sees that that way. That's why he was successful.</p>
<p><strong>Michael Hingson</strong>  12:48</p>
<p>So did was he aware that you had a drug addiction? Yeah?</p>
<p><strong>David Price</strong>  12:55</p>
<p>Yeah. I mean, I've hit it for most of my life, but, you know, after, after a while, it's pretty, pretty apparent to people close to the thing is, with the attic, and you have a lot of friends that are recovering addicts as well, and we talk about this, and it's like, we think that no one knows, and then then we get clean, and we're like, man, everyone knew. It's like, how the heck why did we think no one knew that that we were messed up all the time.</p>
<p><strong>Michael Hingson</strong>  13:22</p>
<p>Yeah, well, so I hear, I hear what you're saying, and it's amazing how much people observe, although they may or may not say something about it. After your almost two years of college, got you an associate's degree, did you do any college after that?</p>
<p><strong>David Price</strong>  13:39</p>
<p>No, I didn't, I know my thing. I wasn't a I wasn't great in school. I didn't like reading much. I enjoy reading now, but to me, I was, I was more of a like, let me figure this out. You know, a great example is I was out of work because, actually my addiction. I got fired from from from a career job that I had, and I needed something. So my buddy's ahead, get your job of working with the landscaper. I'm like, All right, well, I've never done that before. I guess, you know anyone could could do that. So I was working with a landscaper. And you know, if you've never done it before, you're going to be slow compared to what they're used to. And very important, when you're a business owner, times the money, and it's super important. And he let me go pretty fast, within like, a week or two, I just, I just wasn't experienced enough. And I was like, Well, I guess I'll start my own landscape company, right? And and I went and bought, you know, the trailer. I bought the lawn mower. I bought everything I needed. One of my friends was a successful he looks successful. Landscaping business. Talked to him a little bit. He said he'll coach me on some things. And, you know, start, started to put a put an ad of the Yellow Pages and and started going to work. So I was that kind of person where I rather just, you know, try to figure this out and and make it happen, versus you. You know, go to school, knowing what I know now. Now I'm in my 45 right? So, like, now I'm like, Man, I wish, you know, the times that that I was younger, that I was, you know, going to school is definitely wish I took, took it more serious, right? Because I it's not so much that I believe in school more. I believe in utilizing your time better, you know. So like, you know, when I was in high school, just not paying attention and just, you know, guessing to get by on tests and stuff, it's like, I'm there for, you know, majority of the day. So I might as well took the time to learn the things while I was there.</p>
<p><strong>Michael Hingson</strong>  15:37</p>
<p>Yeah, well, it's all about learning. And obviously, at some point that mindset sort of kicked into you, and you decided that you really did need to learn and and take that approach a little bit more, which, which makes a lot of sense. Of course,</p>
<p><strong>David Price</strong>  15:54</p>
<p>yeah, yeah, absolutely. It's, you know, it's, it's wisdom, right? It's just, you know, as you get older, you start learning, yeah, and I think the, you know, as I've become more successful as a business owner, you start looking back, and you're like, all right, why am I successful as a business owner? Like, what did I do? And really, you know, it's I got more information, and then I actually utilize the information I got, like that. That's really what it is, you know. And as I try to figure out how to scale my business further and have more success, it's just like, how do I find more information that I'm not doing, you know, and and you know, put put that into good use.</p>
<p><strong>Michael Hingson</strong>  16:33</p>
<p>Well, you mentioned that you went to a meeting in 2013 and among other things, that caused you to decide to clean up your act, if you will, get a clean life and get rid of addiction and so on. What was the main thing that caused you to take the leap and go out of the lifestyle that you had into what I'm sure you would now acknowledge as a much more productive lifestyle and not have addiction and so on? Yeah.</p>
<p><strong>David Price</strong>  17:01</p>
<p>So, you know, the crazy thing is, you know, you're taking me back, right? I'm thinking about some, some, like, memories and where I was at and, like, ultimately, it's the the mindset I was in. You know, ego is such, such a tough thing. You know, people talk about ego, and they think, like, Ego means like, Oh, I think I'm better than you, or I dress better than you, or whatever. But for me, like ego is like the inability to learn from somebody else, like that. That is where ego really hurts you. And, you know, I use drugs for majority of of my life. Well, I guess not the majority anymore, but, but for a while, was majority of my life. I'm almost 20 years and, you know, I always felt like I was in control, like I could quit if I want, I could stop what I want, right? I don't need to ask for help. You know, growing up with with my mom in addiction, she was, she was in the 12 step program, right? She was in those rooms. I was in those rooms as a kid, so I knew all about them, and I was like, Man, those people are weak minded. They can't help me. They need it. I don't need this. Like, these are the thoughts that just go through your head right when you when your head's in there and telling these things. And when I was in Louisiana, you know, same thing. I was going to figure this out myself. I didn't realize so. So my drug of choice was, was heroin. And for me, like, I thought that was the problem. What I didn't realize it was all of them were the problem, right? Which included alcohol, like, anything that was going to change the way my mood is my response to things, right? Is the problem because, you know, right now, you put drugs in front of me, like, my mind straight. It's like, really simple for me, like, no, that's bad, you know, have a few beers and you put something in front of me, it's like, oh, wait, that might sound like a good idea, right? My thinking changes when I put a substance in me. So I can't have any substances in me. So I was dating a girl, the girl that drove me from New Jersey to Louisiana. We were together in Louisiana, and she kept, like, stealing from my family. And I was like, Holy crap, dude. Why do you steal? Like, I wasn't the kind of addict that stole from that stole from people. Why do you why do you keep stealing? Like, stop it. I was like, maybe if we bring it to the 12 step meeting, they can help you. So we took a taxi. I didn't, didn't have a car. The car we got there were broke, was broke. So we took a taxi. So in my head, I was just going as a supporter. I was going to help this girl, this, this wasn't for me at all. This was so this girl would stop stealing from my family, that that was the goal and the plan. And she's like, well, you know, some of these meetings are closed, and you have to be addict to get in. They won't let you in. I'm like, Well, I got my badges. Don't worry, they're gonna, they're gonna let me in. And I'm sitting in the meeting, and all of a sudden, I'm just overwhelmed with emotion. I just start crying. And I don't know why I'm crying. At the time, I'm like, What the heck is going on? Why am I crying? Why am I feeling all this? I know now, you know, it was definitely, you know, God thing, a spiritual thing, whatever, whatever someone's beliefs are, but, but I don't think it was. I think it was, you know. So me realizing I was in that right place, and actually feeling something that was gonna keep me there. And I was like, All right, okay. And then, you know, while I'm in this meeting, I'm receptive now, and I'm listening, and they would say certain things, like one was like, Oh, if you're new, you should do 90 meetings in 90 days. I'm like, okay, 90 meetings in 90 days. That sounds good, right? And then the ego kicks in. I'm like, All right, well, I'm going to show my girlfriend that I could do 90 meetings in nine days, and tell her she should do it too. So it again. I'm still trying to help her, right? So I made the commitment to do it. She didn't do it. She went to jail a bunch of times afterwards, and I stayed clean. I you know, I did the nine meetings in nine days, and I stay clean. So it wasn't even a planned thing. It was, it was literally and again, I look at like that was God knowing exactly what needed to happen for me to get me to do what needed to be done for me to be clean.</p>
<p><strong>Michael Hingson</strong>  20:55</p>
<p>But you, you did get clean and they, I think the the ultimate thing, I guess I would say, is that you, you had a perspective, that you allowed to be created and you grew, and so no longer was being driven by substances. It was really being driven by you and your will and your mind.</p>
<p><strong>David Price</strong>  21:21</p>
<p>Yeah, yeah, absolutely, um, yeah. Then, you know, that's the first step, you know, get getting getting clean, stop putting substances in your body. And then, then after that, it was, you know, how do I like, I got that figured out now. And it took, took some time before I would say I got that figured out, then it was like, Well, what do? What's the next steps? Yeah, you know what's, what's the next things I could do to better myself?</p>
<p><strong>Michael Hingson</strong>  21:49</p>
<p>Well, there's always chocolate, but that's another story. But no, seriously, I appreciate what you're saying. So what did you do after you got clean. So you said that was in 2013 so what did you do then?</p>
<p><strong>David Price</strong>  22:06</p>
<p>Yeah, so, you know, throughout my addiction, what would happen is I would typically have my dream job, which I thought was my dream job, and I would get fired because, you know, I just, they, everyone knew I used in my industry. They just, I was just a really good worker. And like I said, I wasn't, you know, I wasn't stealing things from people, like, you know, things just look, look pretty normal in my life, but then I lose the job. Like, all right, I need to get clean. Like, I need to get clean like, I'm just, you know, I was, I was taking too much, like, I went to work, just too messed up for him, you know. And what were you doing? What kind of work I worked in the oil business and like, inspection. So I managed the inspectors that went out in the field and quantified and qualified, like the ships and the barges and the shore tanks, sort of like, you know, oil companies, like PP and Hess and so and so that would happen, and then, and then and then I would detox, I would get clean for a little bit, right? And then I would get a better job making more money. And then, like, that cycle would keep going. So this time in Louisiana, I was like, All right, I'm not going to work, like, because that would happen. Like, as soon as I have money, life's good. I'm like, I could use again, as I'm going to spend some time and really work on myself and figure out what, what the heck's going on? So I took about a year off of working, and then, then it was time to go to work, right? I was broke, so I definitely had to go to work. You know, I was bumming cigarettes from people, sleeping on people's couches, you know, I was clean, but, you know, I didn't have a car. I was still broke, I was, you know, negative net worth. And I was like, Alright, I need a job, you know. And I started talking to the people in the program, and this guy, Jason, he's like, Yeah, I can get you a job offshore. Because I was in Louisiana, they got a lot of people that work in offshore, and that's a good, good way to make some money. And I was looking to make some money. And he's like, you know, cleaning toilets as a galley, hand, basically, cleaning toilets, washing dishes and mopping floors for minimum wage, 725, an hour. And I've only worked minimum wage as a teenager before that. I mean, my last job before that was like, $70,000 a year salary. But it didn't matter. I was like, All right, yeah, I'll take it. Because I knew, like, once I started at one place, I would get to that next level. Like I just, I just had to get started. And that was, that was it. So I was out there cleaning, cleaning the floors, clean the toilets, washing dishes, and and I was just, I was like, Alright, this is, this is the next step. And you know, quit smoking. I was about nine months clean. I quit smoking when I was working offshore. I was overweight, not healthy at all, not doing any kind of exercise. And I was just like, All right, well, I guess, got to work on that. And, you know, made a goal. I'm going to walk 30 minutes a day on like a tread. Know, they had a treadmill off there, over there. Then I was eating anything, right? So I'm like, All right, well, maybe I'll stop drinking soda. And I was just looking for, like, just small, simple, easy things I knew I can do, you know, because I think a lot of times my life, I'm like, All right, well, let me get healthy. So I'm going to start running five miles a day. And it's, you know, we don't work that way, right? And I learned that. So I learned it's just like, let me find this a small thing I can accomplish,</p>
<p><strong>Michael Hingson</strong>  25:27</p>
<p>but you, but you intuitively, at least, seem to know the things you needed to do to to better your life and your body, which I'm sure are the kinds of things that you learned over time, associating with people, of course, with the 12 step program and all that. So you, you knew what you needed to do, but you made the commitment and you established the mindset to do it,</p>
<p><strong>David Price</strong>  25:54</p>
<p>yeah, and the goal was to make the commitment small enough I could almost definitely do it like that. That was, that was the goal. Because, you know, I was, I was a pretty good wrestler. I did scholarships go to college, you know. So for me, like making my goal, walk 30 minutes on it, try to it was, was a super, super small goal, but it just had to be, like something so simple, you know, and that's trying to teach people now, like people will come to me be like, I got a goal to do this. And, like, this huge, huge thing. I'm like, well, let's, let's start, let's start with something that you know you'll do, right? Because, you know, a lot of times people will tell me these great goals they have, but then they don't actually follow through with them. So like, I want to, I want to bring them back to Earth and find something that they can actually do, and then we could work up to that big goal. I don't want them to give up on it, right? I have, you know, now, you know, I'm way more fit now and eating better, you know, I just kept adding on to onto I just kept building on to that.</p>
<p><strong>Michael Hingson</strong>  26:53</p>
<p>Well, giving up smoking had to be a pretty big thing to do. How did you do that?</p>
<p><strong>David Price</strong>  26:59</p>
<p>So, you know, there's I've been a pretty spiritual person since, since I got clean. And it's a crazy story. I wouldn't believe if someone else told me this, but I'm gonna tell it. Tell it anyway. I was, I was trying to quit. I swung, like, two packs a day, and I wanted to quit. I didn't know how. Again, same thing. And one day, I was like, You know what? I'm just gonna get my knees and pray. And I got on my knees and I said, God, will you please take the desire to smoke away from me? And that was the last time I smoked. Now it didn't work that magically well, like, I still had the urge to smoke after that, but I would just, every time I did, I just, like, no, God's got this, God's got this, God's got this, and it just got easier and easier and easier. So there's, I say there's two real times where I, like, got on my knees and like, pain as an adult and prayed. And one was to stop smoking, and the second one was for patients. You know, I, you know, being an entrepreneur, you always want things to happen faster than they are, and it causes a lot of anxiety, right? It causes a lot of, like, these negative emotional feelings. And I'm like, man, what the heck is going on? And then I finally, like, stopped, and I realized I was like, Oh, I'm just not being patient. I want to be, like, way further along than I am, but like, it's, it's not unrealistic what I want. And I realized, like, it was lack of patience was causing me a lot of pain. So I got a second time as an idol to really get rid of get that fixed.</p>
<p><strong>Michael Hingson</strong>  28:48</p>
<p>So I think one of the lessons I'm hearing here is, although you did get clean, and others can do that, it is a process. It doesn't magically, necessarily happen overnight, but it's also a process where you had to create and set the mindset that said you're going to do it, and then you had the mental strength to follow through on that. Yeah.</p>
<p><strong>David Price</strong>  29:16</p>
<p>I mean, the, you know, I actually teach a mindset course for somebody every five weeks, they do it in a series that they do. And I mean, mindset is the most. It's super important. Everything starts with your mindset and a great mindset, could help you do great things and a bad mindset? Could, you, know, help you really, really fall apart. But, yeah, just just really, being really clear on on what it is that you want to do, understanding, right, like, you know, when I asked God to remove the desire to smoke, I didn't, like, magically think, like, that was it. I wouldn't have to, like, think about it again, you know, just realizing, like, all right, cool. Probably still going to think about, but let me, let me keep putting it in God's hands. And then same with, like, staying clean. Like, you know, I walked into a meeting. I had two in in 2013 but like, I end up going to at least one meeting a day for the first year, you know. So there was a lot of work. So it was like, you know, knowing, knowing what is that you want, come up with an action plan, but then also understanding that, like, things aren't going to go as planned either, and, you know, not quitting through that.</p>
<p><strong>Michael Hingson</strong>  30:34</p>
<p>Yeah, do you still go to meetings?</p>
<p><strong>David Price</strong>  30:37</p>
<p>I don't currently, so I do a lot of self development. Okay, you know, when you're you're in a 12 step program, they basically, the word is, you know, if you stop go to meetings, you're going to use and, you know, my thought process on that is a 12 step program is a self help program. That's really what it is. And, you know, I feel like, as long as I'm continuing to doing things to better myself, you know, I continue to grow spiritually and in different ways. Like, you know, to me, like using any any substance is just it wouldn't make sense in my lifestyle, like I go to sleep at eight o'clock. Like that would definitely interfere me go to sleep at eight o'clock, you know, I'm trying to, I'm trying to slow down the rate of aging. So that wouldn't, that wouldn't coincide with my goals. But I definitely see a lot of people relapse. And typically the thing I hear is, you know, they just, they stopped growing, they stopped doing things. They just started existing, you know, and I feel like that's just a really bad place or hard place to be for an addict, well,</p>
<p><strong>Michael Hingson</strong>  31:46</p>
<p>well, I think for anyone, because I think we're here to learn, we should learn, and we should continue to learn, and we should continue to grow. When we stop doing that, then we've lost all perspective on on how to improve us and other people, because learning is a part of what we always do.</p>
<p><strong>David Price</strong>  32:05</p>
<p>Yeah, absolutely, absolutely. You know, I was talking to one of one of my agents, and she told me she was in a funk. And, you know, we the conversation ended. I'm like, thinking, so I'm always like, Alright, cool. How do I help this person? What's the next step? And I was like, You know what? I bet you she's not reading. So I sent her a text message, like, Hey, are you reading? Are you been reading? You know? And she hasn't. And I was like, well, and I always like to bring things back to myself. I was like, I know for me, I was like, when I'm learning, I'm never in a funk like, when I'm learning, like, is, I think it's impossible to be in a funk while you're learning, like you said, like when you're not growing, and learning like you're just existing, and when you're existing then then you're in a funk.</p>
<p><strong>Michael Hingson</strong>  32:49</p>
<p>Even if you're reading fiction. I learn a lot from from reading fiction, because the people who are creating it are exactly that they're creating it, and it may not be a factual thing based on what we consider facts. But a lot of people who even write fiction are writing very creative things that are very thought provoking, and we should take those into account as well. Yeah, no, I agree 100% Yeah. I think that's very important. So what, what work did you go into after you got yourself all clean between 2013 and 2017 and we'll get to that. But what did you do for those four years</p>
<p><strong>David Price</strong>  33:29</p>
<p>working offshore, like I said, as a galley hand. While I was off there, I was paying attention to see what other jobs I could get. It looked like being in the safety department was a really good job. So the safety one, they don't get dirty. And then the other thing is, the pay was really, really good, so I ended up applying for a job in safety. I moved into that department, and then the job I was on, it was, it was 14 days on, 14 days off. And that's one reason why I want to work offshore, because, like, working for a month and being off for a month. So in that one it was 14 days on, 14 days off. But I'm trying to catch up with my life. So for me, like having 14 days off, I'm like, I got to do something with this time. Yeah. So actually, ran into I was at a car dealership, and this lady came in collecting, collecting a check. And I'm like, this, is this the repo people? They look like the repo people. So I started talking to her, and sure enough, she was the repo people. And I was like, What do you guys ever hire people part time? And they're like, Yeah, we're always looking for good people. I was like, you know, I do this offshore. Can you? Can you make this work? And she's like, Yeah, yeah, definitely. So I'm training up, and this is going to be my first commission, full commission job. I've never worked fully commission. I worked as a delivery driver, right? You know, where you get tips, but, like, never fully commission. And so they're training me, and during the training, right when I'm about to get ready, the. Oil economy collapses in Louisiana. Yeah, a lot of people are laid off. And you know, it's to me, it was like, such a spiritual path, because it was just like, everything just happened in line exactly how it should. Because if I didn't talk to this lady, I would, I would had no work again, and not know what to do now. I'm like, All right, well, I guess I'll be a full time repo person. And at that time, I was making more money than I've ever made before, working 100% commission. And it really showed me that commission would, you know? Because to me, everyone's scared of commission, or, you know, oh, I can't count on commission, or, you know, I can't afford commission. And to me, I was like, Man, this, this is way better, you know, I'm a hard worker. I'm an efficient worker. So it just made sense. So now I'm replowing cars for a living in Louisiana, and in 2016 they had a flood. They had a huge rainstorm, and over 200,000 houses got flooded, and tons of cars got flooded. So now I'm pulling to the neighborhoods looking for cars, and they're there. They're all missing, right? All the houses are gutted. I'm like, Oh, wow, I'm not going to be to find anyone's car, because no one's car is where it's supposed to be now, yeah. So I was like, Man, I got to make a drastic change. So I'm like, What the heck am I do now? And I was like, well, these houses need to be rebuilt,</p>
<p><strong>Michael Hingson</strong>  36:21</p>
<p>but you were thinking about that. And so it wasn't like you were just reacting. You were you were pondering, where do we go from here?</p>
<p><strong>David Price</strong>  36:28</p>
<p>Essentially, yeah, yeah, no. I mean, that was, that. Was it, you know, I was still, you know, going through the motions because, you know, we trying to find cars was the best thing I had. But I, you know, meanwhile, going into all these neighborhoods and just seeing all these houses, my gutted in their front, you know, all their belongings outside of like, man, these people need help. Like, it was a new problem to solve, basically, right? So, what you do? So I was like, All right, well, I don't know much about construction. These houses do need to be fixed. I do have a friend in New Jersey that owns a construction company. I called him up. I was like, hey, if I get some houses that some houses that need to be rebuilt, would you come here and rebuild them? He said, Yes. So say, All right, well now I need to know how to do estimates, and that I didn't know either. So I reached out to my other friend who did estimates, and he was out of work. So I'm like, Hey, want to start a company. We'll do 5050, partners, and he said, Yeah, let's do it. So I was just knocking on doors all day long, doing free estimates, doing free estimates, did over 100 estimates, and finally got a call and went and met the person. They had two houses, and they want us to rebuild both their houses. They cut us a check for $80,000 at that time, I didn't own a hammer. I didn't own one tool. I was driving like an old Nissan ultimo with like 200,000 plus miles on it. That was financing that bought for like 1600 bucks, you know, dead broke, and, you know, we went into business. And from there, we just kept getting more and more jobs. We were eight months in. We were invoiced over $800,000 and then I noticed my my partner, which was my roommate, seemed like he was doing drugs and he was with employees. So now I'm like, oh, man, what do I do now? So, so I had to make a decision. And I actually walked away from that business. I walked into the licensing department, took my name off the license, took my name off everything, and just, just handed over to him, because we're 5050, partners. I had no, no control over the business, over him. I mean, that was like my first business mistake I've made is bringing someone in as a 5050, partner. So now when I bring partners and I make sure I'm always 51% just to make sure that, you know if something happens, I have the control over Right, right?</p>
<p><strong>Michael Hingson</strong>  38:56</p>
<p>Well, so what year was that? That was what? 2016 2017</p>
<p><strong>David Price</strong>  39:01</p>
<p>Yeah, 2016 2017</p>
<p><strong>Michael Hingson</strong>  39:06</p>
<p>and then by 2018 you started moving into insurance. Why insurance?</p>
<p><strong>David Price</strong>  39:13</p>
<p>Yeah, so after, after, I walked from that. I really had no I had no plan. I mean, I literally walked from it. The home that I lived in was a condo that we were renting, that the company was paying for. I didn't have anything. And, you know, I ended up catching a job, working in Puerto Rico after Hurricane Maria, for seven months, doing disaster work. So that was good. And before that, I was looking for a business opportunity. I was like, All right, you know, I'm in my 30s now, nothing's I've done up to this point is going to give me the life that I really wanted. I need to find, like, the right vehicle and and just go all in and for that vehicle be right, it has to let me do what I want, where I want, with whoever I. On. And I was living in Louisiana, and I miss being by the group beach. I grew up by the beach, so I'm like, I want to move to Florida. So I need something that's going to let me live in Florida. And I was just looking at calling all my friends are business owners, and just talking to any successful person I can and just trying to get some advice. And somebody led me to insurance, and I heard insurance is a great business to be in. I didn't know a lot about it. I thought you needed, like, a degree to sell insurance. I didn't realize most states you could just take a 20 hour course</p>
<p><strong>Michael Hingson</strong>  40:31</p>
<p>and and pass a test.</p>
<p><strong>David Price</strong>  40:33</p>
<p>Yes, take a 20 hour course and pass the test. And I didn't realize it was, it was that easy. You know, wanted to find out how they found their people. Like, how are you selling people? So, like, when I repoed cars, I did real well, because the company I worked with would send me so many cars to find. There's no way I would have find them all. So I always had work to do. I always had cars to look for. When I was in construction, I was really successful, because so many houses were flooded, the local population couldn't handle all the work. You know, people had to come in from from different states to do it. So if I was going to sell insurance, I want something similar. I wanted more people looking for the product than was currently being served. I didn't want to, like, have to, like, talk to friends and family and sit up tents at Walmart and and flea markets. I wanted to make sure there was some kind of, uh, kind of system where, where I could talk to people already interested in insurance, and they had that system. So I got my license and got really uncomfortable for some time, and built, built a built a business.</p>
<p><strong>Michael Hingson</strong>  41:38</p>
<p>Why do you think, since it probably somewhat goes without saying, but ever since 2018 you've been in the insurance world. What? What is it that really made it click for you? Why did why did it click? And why have you been successful? And we'll obviously talk more about that. But why have you been so successful when so many others have a problem with it and don't make a success out of it. Out of it.</p>
<p><strong>David Price</strong>  42:03</p>
<p>Yeah, you know they there's some statistics where they say 92% of agents won't make it. And from my experience, I've hired, I hired over 5000 agents since, since I've had my license, and majority of people don't actually do what they're supposed to do. Majority people don't even do what they say they're going to do, right? So, big, big mindset issue, really, if you if you really want to break it down. So that's why most people don't have success. So my first six months, I wasn't really having the success I wanted. Matter of fact, I remember saying to myself, Man, I would have made more money working this many hours at time and a half at McDonald's, and thought about quitting since six months in. So hurricane Michael hit the panhandle, and I was like, Man, I can go there and make a ton of money. I got contractors calling me, you know, I knew disaster work inside and out. And I was just like, you know, it's only been six months. I can't really say I learned anything. Or I can't really say I tried anything in six months. Like, if I do something for six months and I quit, I can't I can't really say like it worked or not, because I don't feel like six months is a long enough sample size, right? If I was like, Hey, I'm gonna learn how to play the guitar, and then I just quit after six months. Like, I just feel like, you can't proficiently, really learn how to play the guitar within six months. So I decided to keep going. And you know, things started getting better, and things started getting better, and as they get better, like the your belief increases, and then as your belief increases, you try harder, and as you try harder, and things get better. And it's just like this, this onward, outward spiral instead of a downward spiral. But yeah, most people, they their activity is so inconsistent that they'll do what they're supposed to do for like, a week, and then they don't feel like they got the results. So then they don't do it for the following week, and then maybe the next week they do something, and then the next week they don't. I always compare it to like, going to the ocean when the water's cold, and just kind of being in, like that, that little spot where the water's right there by your hips, like half in, halfway out, and it's like the most uncomfortable spot to be in, and that's where most people hang out most, most of their lives.</p>
<p><strong>Michael Hingson</strong>  44:17</p>
<p>Yeah, rather than jumping all the way in and realizing you can get used to it and</p>
<p><strong>David Price</strong>  44:21</p>
<p>enjoy it. Yes, and it's way faster to get used to it.</p>
<p><strong>Michael Hingson</strong>  44:25</p>
<p>Yeah, we had a guest near the beginning of unstoppable mindset, who loved to swim in the ocean out here in Southern California. He swam without a wetsuit. He did it all year long. And when he I asked him about what happened when he first started doing it in the winter, and he said, Well, he said, I just decided I was going to do it. But he said, as I moved closer to the ocean, I started moving slower. And he said, I realized I was moving slower. And he said I just had to decide to overcome the fear and jump in. He said, I jumped in in a couple of seconds. I was used to the water. Or he said, I've been doing it ever since. He's even swim nose to nose with a dolphin, and he has been very successful at swimming in the winter as well as in the summer, because he got used to it.</p>
<p><strong>David Price</strong>  45:12</p>
<p>Yeah, it's amazing. It's amazing what we can get used to. I mean, we're, we're set to adapt, right? I mean, we humans can adapt to so many different things, but a lot of times we let our mind really stop us from so many different things.</p>
<p><strong>Michael Hingson</strong>  45:34</p>
<p>So in 2018 is when you started the price group.</p>
<p><strong>David Price</strong>  45:38</p>
<p>IMO, so actually, I started working with an insurance carrier in 2018 and I just had an agency at that time, and I did that till 2023 and the things started, things weren't the same there anymore, you know, just to politely say it, and agents weren't happy anymore. They changed comp plans, they changed the way they did a lot of different things, and it was becoming a really hard place for an agent to be successful and make money. So I decided to add some A rated carriers, right? Some add some other insurance carriers to work with. And when I did that, and they found out, they actually canceled my contracts. So I went from making six figures monthly to nothing, just just in one day, just in one day, it just happened, you know, where my pages completely got shut off. And that is, you know, when, when I started the price group, the IMO, and that was, I think, 351 days ago. And the reason I know that is yesterday was day 350 and we hit $10 million in production in 350 days. Which blows my mind so</p>
<p><strong>Michael Hingson</strong>  46:52</p>
<p>well, since I promised we would do it. IMO stands for,</p>
<p><strong>David Price</strong>  46:56</p>
<p>yes, independent marketing organization. So basically, what the IMO is, it's the buffer between the insurance carriers, something like Transamerica, Mutual of Omaha, American general. You know, they don't want to deal with just every agent that wants to be an agent, so they contract the IMO, and then the IMO will contract the agents or smaller agencies. So it's really just a middleman, so you don't have, you know, a large insurance company just dealing with somebody that just got their license.</p>
<p><strong>Michael Hingson</strong>  47:25</p>
<p>Well, you said that you were when you were discontinued by the insurance agency. You said you were making like six figures a year. What kind of habits did you develop that took you to that within two or three years, so that you were actually making and became a millionaire because of all of that.</p>
<p><strong>David Price</strong>  47:44</p>
<p>Yeah, there was a six figures, monthly, figures, monthly, it shut off. And, yeah, you know, it's trying to, I mean, there's, there's so many habits, but the the biggest, the biggest thing I see that I do different versus other people is I don't pay attention to scoreboard where somebody might be like, oh, man, I just made more money than I've ever made before in a week or a month or a day, and then they immediately, like, take off the next day, or, like, go on vacation, or they're celebrating, like, my celebration is like, Oh, look at that. Like, for instance, I told you, you know, two days ago, I just noticed we did $10 million in production since we started. Did over, like, 1000 or over 10,000 policies, right? 10,000 families. We helped. And I was like, All right, cool. Like, nothing changed. Like, I still went to work that day. I end up working, you know, till late. So, so it's just a matter of, like, really, continue to continue to put the effort in, regardless of what the results are. And then some people might look at that be like, well, that's crazy. Why is this guy work so much? And then it's, it's really like trying to see what, what's possible, you know, what, what, what you can do. You know, I was always thought like, once I would be in a spot where I'm at now, I'd probably spend a lot of time on the beach and do nothing, but sitting on the beach and doing nothing bores me, right? I mean, I could do it for a little bit, but it's like, you know, entrepreneurs, successful entrepreneurs, like solving puzzles, solving problems and doing things. And that's what I enjoy on a daily basis, yeah.</p>
<p><strong>Michael Hingson</strong>  49:23</p>
<p>And it's, it's part of the habit, it's part of the mindset. And if suddenly you started seeing a change and something wasn't working, what would you do? So if suddenly your income started to go down, you would certainly notice it. What would you do?</p>
<p><strong>David Price</strong>  49:39</p>
<p>Yeah, so the first thing is, you look at the numbers, right? Even not just go down, like you know, typically, it's always going up, so even if it's flat, right? I remember in 2000 I think was 2020 and 2021 at the end of 2020 I looked at the production at the end of the year, and it was almost the same as 20. 20. I'm like, wait, how'd that happen? Like, why did I grow? Because I grew very fast all the years previous, you know, by huge percentages. I was like, what happened? What? Why was there so little growth? So I'm like, All right, let me, let me look at that. And then I realized we spent the same amount of money for marketing, like, the same exact dollars for marketing, basically, from from the previous year. So that's why there was no growth. So when, when things start changing, you want to look at metrics. So I'm always looking at I always try to find different metrics. So how many agents are we hiring? How many policies are we writing? How many leads are we getting out? What's the closing ratio on the lead? So I'm checking all these metrics every single month. So that way, I'm looking at improving them. So that way, if there is a problem, we could hopefully catch it sooner than later.</p>
<p><strong>Michael Hingson</strong>  50:45</p>
<p>Well, and that really was my point in asking the question. You you go think about it, and you look at what's going on, because you know what what works. And you will, you will figure out what isn't working, and then you will adapt and do what you need to do to change it so that you can continue to be successful. But it doesn't sound like, as you said, you're keeping score. You're doing it because you love the work that you do, and I know you've you've done over $50 million in sales and helped 1000s of families and so on. What's the real secret that caused you to be able to have such rapid growth,</p>
<p><strong>David Price</strong>  51:27</p>
<p>vigorous honesty? You know, the to be able to do, you know, $50 million and help 50,000 clients. You know, it takes a huge team, right? It's not me. I can't do that by myself. And you know, to build a huge team, you need a good culture. And to have a good culture, you need to be someone that people people want to follow people that they look up to and people that they trust. And you know, a lot of times newer agency owners will come up to me, and they'll, they'll as like, you know, what's the best piece of advice you give me, and I was like, just always be honest, you know. Like, you can lie to somebody. You could fool them for a little bit, but eventually they'll figure it out, you know, and then you lost that person's trust. Because if I can get, if somebody's, you know, let's say someone's watching this, and they're like, You know what, I want to sell insurance. They have no experience at all. And if I could get them to, like, really, really trust me and just be really coachable and do everything that they're supposed to do, like, they'll be successful, yeah, but if they catch me lying to them, they're not going to be as coachable, and then I have a harder time helping them be successful. So I think it's just really important to just just always be as honest as you can, even if they don't like it, you know, just be as honest as you can.</p>
<p><strong>Michael Hingson</strong>  52:42</p>
<p>I I talk a lot about using guide dogs since I've been using guide dogs since I was 14, and I talk about the fact that dogs may love unconditionally, and I think that's true unless there's something that's really damaged them, but they don't trust unconditionally. But the difference between dogs and people, by and large, is that dogs are open to trust. And it is a it is a two way process. They are looking for someone to be the team leader, but they're also looking for someone who they can follow and who they can trust and not be afraid of, and who they know intuitively is going to support them. And I think that's just as true in in any kind of business that we as human beings deal with, and it is all about trust. I think that's the most important thing that we can bring into business, is developing a sense of trust. And I I've met with customers when I was selling products, and I would learn as much as I could about what they're looking for, why they're looking for, what they're looking for, what they expect to do with it. And there have been times that the products that I had would not do what the customer wanted. And although I'm sure that some of my bosses would have hated it if they were there to hear it, I would tell the customer that this won't work, and here's why, but here's also what will work invariably by gaining that trust, what I've discovered is that in the long run, there will be greater rewards, and the customers who learn to trust me and who learn from my knowledge will reciprocate in the future. And I think that is so true. Trust has got to be the one of the, well, if not the most significant thing that any of us bring into business. And clearly, you've done that. And clearly that's what you promote. You've you've done, as you said, in less than 350 days, you've done over $10 million in in sales. And that that says a lot that there's a lot of trust there somewhere. And it's not just your team, although that's a part of it. It's also the people that that they all work with, whose trust they've developed.</p>
<p><strong>David Price</strong>  54:55</p>
<p>Absolutely it's like, um, you know, it's way more about. Valuable currency than than money. You know, it's, it's so much more valuable.</p>
<p><strong>Michael Hingson</strong>  55:05</p>
<p>And I would assume, if I asked you, what are or what, what lessons should other entrepreneurs learn from all of this? Trust would certainly be one of them. Do you have other things that you think that entrepreneurs really need to learn and take to heart?</p>
<p><strong>David Price</strong>  55:19</p>
<p>Yeah, I think the the other thing is, you know, if you plan on being an entrepreneur and you're not having success yet, you got to go all in and you got to go all in on one thing, you know, what I see a lot of people do is they want to have seven or seven different businesses at once, you know, and you're spreading your focus, then, instead of, like, putting your focus on one thing, you'll be so think about, there's so many very, very successful people with just one business, right, you know, and that's, that's a big thing I see now, you know, once you have a business and it's on autopilot, and, you Know, and then it's okay to diversify, you know, people like, well, you know, millionaires have, you know, multiple businesses and multiple streams of income, you know, but, but I'm willing to bet the majority of them made their money with one and then diversified,</p>
<p><strong>Michael Hingson</strong>  56:13</p>
<p>yeah, yeah. Or, or, or not. But they, they may very well diversified and and gone off to develop other teams and create other businesses that they've made successful, which, which makes a lot of sense. Can you give us a success story of someone within your team who you are inspired by, who has been very successful, and you've helped so many people. What's a successful story where somebody within your team has inspired you because of what they did?</p>
<p><strong>David Price</strong>  56:48</p>
<p>Yeah, you know, we got a we got a bunch of cool, cool stories, and always get some new ones. One that pops in my head when you say is Dana. Dana got her license. So Dana reached out to me. We actually grew up in the same town. We used together. She got clean before Me, and she messaged me on Facebook. I didn't like nowhere, and she's like, Dave, I don't know what you're doing, but I want to do it too, just from some Facebook posts she seen. So I didn't even bother giving her any more information. I just sent her the link that you need to sign up for the insurance course. She told me she wanted to do it, so I figured she had all the information she needed. So I sent her the link. She quickly gets her license. And she was like, super introverted, no real sales experience, very shy, very timid, and probably the worst example of somebody that would be successful back then, that's when we went out to people's houses to sell insurance, so probably the least chance to be successful. And she she sucked. She sucked for like two years, like she's my best example of somebody that just just didn't get it for a long time. And she was a retail worker before this, so she worked in, like, the stores in the mall, right? So she had no, no experience single mom, you know, basically, just like, Listen, this isn't going to cut it for how all my daughter to live and but she just, she still went to work every day. So there's a lot of times I'll meet an agent, like, Oh, I've been Asia for four years, but, like, they didn't go to work every day for four years, right? They had a license for four years, but they didn't go to work every day. She went to work every day for two years, and all of a sudden, just out of nowhere, man, she just, she just started having success as an agent. And what was really cool with her is because she went through so much struggle and became so successful as an agent, she was able to be able to help other people go through the same thing. So now she's actually the biggest agency in my IMO. She did almost $400,000 in production last month. She leads a team of amazing people. She has other single moms on her team, and she's just, she's just crushing it. She lives in a high rise in Miami, like her daughter wants for nothing. You know, she's does Jiu Jitsu, and, you know, whatever, like her daughter does Jiu Jitsu. She's like, this little, cute, little six year old thing running around beating up boys in a ghee. But it's just cool. It's just such, so inspiring to like watch that, because it didn't come easy for her. She just kept she just kept fighting, and so So, and I think she's gonna be so much more successful than she is. She's already super successful, but, but I feel like she still has so much more potential. And it's just really, it's just, it's great to watch. It's to me like, you know, I always, I was always short on money my whole life, right? Money was always a big factor. And now it's not so now it's like, the currency that I get paid in is success stories, and that's what really drives me.</p>
<p><strong>Michael Hingson</strong>  59:57</p>
<p>And I bet that if we were to ask. Curve. She really appreciates where she came from and what she's done and where she's going. She would say absolutely, because she has clearly had to think about it. And that mindset, that thing we call an unstoppable mindset, is, is what really kicked in for her, which is so cool,</p>
<p><strong>David Price</strong>  1:00:20</p>
<p>absolutely, yeah. No, it's, it was it was amazing. Yeah, unstoppable is the exact, exact word for her.</p>
<p><strong>Michael Hingson</strong>  1:00:26</p>
<p>Well, if there's someone who's listening or watching us today, who's stuck and who's kind of in a dead end job or whatever, what would you say is the first mindset shift they need to make to to move forward, and the</p>
<p><strong>David Price</strong>  1:00:39</p>
<p>first thing is, be open minded. You know, I remember having so many different jobs throughout my life, and just like, accepting it, right? Just like, oh, there's my job. There's my dream job to start like, rationalizing it and just, you know, being open minded to something else may suit you better, you know. And a lot of times, people will get really caught up on the vehicle. And, you know, instead of the destination, you know, someone was like, Hey, David, you know, you can live, you can live on a beach. And, you know, make a million dollars a year selling volleyballs, and have a lot of free time and freedom to do what you want, like, all right, well, I'm a volleyball salesman. Then, you know, so, so the, you know, as long as it's legal and moral. You know, the thing to get the lifestyle doesn't mean too much, because ultimately, you know, you want that to open up freedom, you know, I don't spend, you know, my life's a lot more than just insurance at this point.</p>
<p><strong>Michael Hingson</strong>  1:01:38</p>
<p>Yeah, that's stuff. Even selling insurance is stuff. It's the mindset, it's your mind. It is the the whole world that you've developed inside and outside of you that really makes the difference. Absolutely, yeah, well, I appreciate that. What's the biggest mistake you see that people make when they're trying to start a business, or they're doing a business,</p>
<p><strong>David Price</strong>  1:02:04</p>
<p>they completely underestimate the amount of effort that needs to go into it. You know, they they want to wing it. They want to do a part time. They Another big one is they don't, they don't work hard for themselves. They don't, you know, like, if someone's at their job, and their their mother in law is like, Hey, can you pick up from the airport? They're like, No, I'm at my job. But when they're they're working in their business, they're like, Yeah, of course, I'll pick you up. We'll go to lunch afterwards, right? Like, you know, I would say the the best thing about working for yourself or that work for else, good, good and bad, depending on on what your work ethic is. So I think just gotta be real clear with, you know, when you're going to work, you'll be real clear with what you're going to do. Make sure you're doing things that are going to create revenue for your business, and then you have to be okay to say no, no to people you know, no one. You know, I'm not picking someone up in the airport, in the in the middle of the day, you know, I'll send you an Uber but you know, there's, there's certain things that that needs to get done, for for the business to run, especially, especially in the beginning. I mean, now obviously I got more freedom so I can do things like that, but in the beginning, like I got work, I got work to do,</p>
<p><strong>Michael Hingson</strong>  1:03:14</p>
<p>and that's fair. I think that's certainly fair, and that you're the one that has to set your boundaries and your priorities, and as long as you're doing it, as you said, for good, moral and ethical reasons, then that's what you should do. And I suspect that in general, when you do that, even if somebody needs a ride from the airport, like you said, you could send an Uber. You've got other ways of dealing with it. You'll always make sure that people get what they need. I would think that that's the case. Yeah. Well, David, I want to thank you for being here. This has been enjoyable, very educational, and I hope that people will learn a lot from it. I have, and I really appreciate your time, and it's getting on toward dinner time for you will be fairly soon. But you know, who knows? It depends on how late you work. But I want to thank you for being here, and I want to thank all of you for listening. If people would like to reach out to you. How can they do that?</p>
<p><strong>David Price</strong>  1:04:13</p>
<p>Yeah, I'm on most social media platforms, Facebook, Instagram, Tiktok, LinkedIn, as David Price official. You can also check out our website, TPG life, calm and submit your information again. TP, G <a href="http://life.com" rel="nofollow">life.com</a>, and then, yeah, but okay, I think you know any social media, just feel free to reach out to me in the direct messages and be happy to help me any way I can.</p>
<p><strong>Michael Hingson</strong>  1:04:45</p>
<p>Have you written any books yet?</p>
<p><strong>David Price</strong>  1:04:47</p>
<p>Not yet, not yet, like I still did before I got one, I need to go through and spend some time editing.</p>
<p><strong>Michael Hingson</strong>  1:04:52</p>
<p>Yeah. Well, you let us know when it's all done. We'll, we'll help promote. Thank you all for listening. We appreciate it. So we would really value you giving us a five star rating wherever you're watching or listening to the podcast, and if you any of you out there, and David, you as well. If you know of anyone else who you think ought to be a guest on unstoppable mindset, we would appreciate an introduction. We're always looking for more folks who have stories to tell us, so we would really appreciate you doing that. But again, David, I just want to thank you for being here and taking the time to be with us today.</p>
<p><strong>David Price</strong>  1:05:26</p>
<p>Absolutely thank you for the opportunity, and it was definitely a very pleasure to appreciate that</p>
<p><strong>Michael Hingson</strong>  1:05:34</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unstoppable Comeback Fueled by Honesty and Consistency with David Price</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ff4b0310-0801-4a6d-89cf-40bafdd56ca6.mp3?source=rss&amp;ext=asset.mp3" length="97385812" type="audio/mpeg" />
<itunes:episode>412</itunes:episode>
</item>
<item><title>Episode 411 – An Unstoppable Mindset Built on Love Over Fear with Linda Mackenzie</title>
<guid isPermaLink="false">https://pinecast.com/guid/12441df7-c544-4905-9b5c-1dc4d44ceb75</guid>
<pubDate>Tue, 03 Feb 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:06:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/65c88e14-51da-48de-8a99-2de4a339de57/UM411-Linda_Mackenzie-Covert_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What does it really mean to live with an unstoppable mindset when life keeps changing the rules? In this conversation, I had the privilege of talking with Linda MacKenzie, whose life story spans poverty, reinvention, creativity, faith, and deep personal responsibility. Linda grew up in the Bronx with very little, learned resilience early, and carried those lessons into a life that has included engineering, broadcasting, authorship, and decades of work around positivity, healing, and intuition. As we talked, we explored fear not as something that controls us, but as something that can guide us when we learn how to listen. We also discussed the importance of trusting your inner voice, choosing kindness even when it feels difficult, and staying grounded in truth rather than noise or fear. I believe this conversation offers something meaningful for anyone who wants to better understand themselves, live with greater purpose, and remember that an unstoppable mindset is built one choice at a time.</p>
<p><strong>Highlights:</strong></p>
<p>00:47 – Learn how early poverty and cultural diversity shaped a deep respect for people and resilience.03:25 – Understand why looking at a person’s heart matters more than labels or background.07:28 – Hear how lifelong learning and creativity fueled constant reinvention.09:56 – Discover why fear can be used as a signal instead of something to avoid.11:22 – Learn how positive thinking became the foundation for long-term impact.13:09 – Understand why truth and responsibility matter more than opinions.17:49 – Learn how intuition and inner voice guide better decisions.22:29 – Discover the two core fears that drive most human behavior.29:11 – Hear how natural healing and mindset work together over time.32:49 – Learn why giving back to the community creates balance and purpose.46:31 – Understand how positivity shapes collective consciousness.58:58 – Learn what it means to live with responsibility, kindness, and self-trust.</p>
<p><strong>About the Guest:</strong></p>
<p>Linda Mackenzie is the epitome of the multi- hyphenate! A former telecom engineer who designed worldwide communications networks for the airlines and Fortune</p>
<p>1000 companies, Mackenzie is a mainstay in pioneering entrepreneurial spirit. She launched one of the first used PC stores, a datacom consulting firm,a wholesale gift manufacturing company and was the former President of a mind- body supplement manufacturing corporation.</p>
<p>Today she heads one of her proudest accomplishments to date, as President of CREATIVE HEALTH &amp; SPIRIT-- a Manhattan Beach based media &amp; publishing company</p>
<p>started in 1995 and Founder of HealthyLife. net - All Positive Talk Radio which commenced in October, 2002.</p>
<p>Linda Mackenzie is also an author, radio host, lecturer, audio/ TV/ film producer, screenwriter, Doctoral Clinical Hypnotherapist Candidate, a world- renown</p>
<p>psychic who has appeared worldwide on hundreds of radio shows, almost all network and cable TV stations and in several award winning documentaries.</p>
<p><strong>Ways to connect with Linda</strong>**:**</p>
<p>Social Media: Twitter: https:// twitter. com/ lindamackenzie; https:// twitter. com/ positiveradio</p>
<p>Linked In: https:// www. linkedin. com/ in/ linda- mackenzie- 590649b/</p>
<p>Facebook: https:// www. facebook. com/ linda. mackenzie. 56</p>
<p>Instagram: https:// www. instagram. com/ healthyliferadio/</p>
<p>You Tube: https:// www. youtube. com/@ LindaMackenzie</p>
<p>https:// www. youtube. com/@ healthyliferadio Websites: www. lindamackenzie. net, www. healthylife. net, www. hrnradio. com</p>
<p>P. O. Box 385, Manhattan Beach, CA 90267 books@ lindamackenzie. net www. LindaMackenzie. net</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, hello, everyone, wherever you happen to be, I am Michael Hingson, and you are listening or watching unstoppable mindset. And today, we have a wonderful guest to talk with. She is an innovator by any standard. She's done a lot of different kinds things. She describes herself as a self as a multi hibernate, and I'm gonna let her explain some of that, but I think she's got some interesting and relevant stories to tell, and I'm really glad to have her here. I'd like you to meet Linda. MacKenzie, Linda, welcome to on top of a mindset.</p>
<p><strong>Linda MacKenzie</strong>  01:58</p>
<p>Well, thank you so much for having me. I'm really happy to be here</p>
<p><strong>Michael Hingson</strong>  02:02</p>
<p>and you're in Manhattan Beach, right, correct, yeah. So you're not all that far away from me from where I am, up in Victorville. So you know, we could probably open our windows and if we yelled loud enough, we could hear each other. But anyway, tell me about the early, early Linda, growing up and all some of that stuff. Well, that was kind</p>
<p><strong>Linda MacKenzie</strong>  02:22</p>
<p>of an interesting journey. You know, I was born in the Bronx. My mother was Bostonian, Irish, and my dad was Northern Italian. He had the red hair. My mother had the dark hair, and a typical Italian family, you know, and Irish family, they were constantly fighting, so I delved into books and ran to the church for peace and quiet and and many, many things like that. And we were very poor, you know, we had two dresses. I had two dresses a year. And we, you know, did, had to come home for lunch because we didn't have lunch money and stuff like that. Walked walk that mile to school, too much to school. And we did. I actually lived on the second highest point on the eastern seaboard and so but we grew up really fun. You know, we had when I was growing up in New York, one one street was Italian, the next one was Irish, and the blacks had a street, and the Japanese had a street, and the Koreans had a street, and the Germans had a street. And we all went to school together, and we had one common denominator. We were poor. So when I had sleepovers, I had every kind of person, and we just took each other for who we were and not what we were. And so that was a very nice thing growing up. And because we were poor, we got a lot of advantages. For example, our chorus was in high school, our chorus was taught by Metropolitan Opera singers. So we learned and got many things. And if you were very bright and understood that, we to try and get everything we could do, you know, and use it to improve yourself, it happened so and that's kind of what we did.</p>
<p><strong>Michael Hingson</strong>  04:14</p>
<p>Well, I think that's really cool, and it's great that you grew up in an environment where everyone understood that we're all part of the same world and and they got along. So you never really had to face a whole lot of or you see other people face a whole lot of that, the kinds of problems that we see in other parts of the world, that everyone worked out pretty well together.</p>
<p><strong>Linda MacKenzie</strong>  04:35</p>
<p>Yeah, I for us. We did, and I've learned to take people, but I always looked at the heart of a person. You know, I may never have remembered their name, but I would remember everything they said, and I could see their soul. So I I never, ever really saw color of skin or anything like that, and and so it was kind of an enigma for that. I mean, it was. An easy for me growing up. I mean, I had three attempted rapes before I was 11, you know, you had to learn street smarts. You know, you go to church and you got, you're passing the strip club with, you know, all the drunks trying to grab at you at eight years old, trying to pull you away. So, you know, so you learned real quick on what to do and what not to do, and I ended up getting married, put my ex husband through school. He became a biochemist, and went to college for two years, and then quit and put him through school, and then, you know, had a baby at, you know, is married at 19 and had a baby at 21 and, you know, was divorced at 27 and moved to California at well, divorced at 25 I guess, yeah, and then moved to California in 27 and just had a really interesting life. I've been through every strata society, from extremely poor to not so poor to middle class to nouveau riche to old money. I've even jet set. I've done it all so, great experience, no matter what. Did you ever get remarried? Yes, I did. I got I got married to a commodities broker that actually worked at the World Trade Center and in the Mercantile Exchange up there in the comics and the mercantile and, you know, as a matter of fact, there was one day because I was cute when I was, you know, 2728 and my husband was a broker on a floor trader, and he'd say, come in, as it's this particular time, onto the floor, and come meet me on the floor. Well, they didn't really have a lot of women on the floor. Yeah, back in those days. I mean, you know, back in the days where I grew up, my husband had to approve a bank account if I could have a savings account. So you could, you couldn't even, you know, have a credit card if you were a woman, you know. So I went through a lot of stuff. But anyway, I remember walking on the floor, and the whole exchange stopped because he told me wear a mini skirt. And I did. And he went in and did a whole big thing on trading gold, and made a lot of money that day. Walked on the exchange. That's what ended up happening. But Seth, you</p>
<p><strong>Michael Hingson</strong>  07:17</p>
<p>talked about, you just made me think of something you talked about, you saw people's hearts and so on, but you never remembered their names. I know for six years I worked up at Guide Dogs for the Blind in San Rafael, which is where I've gotten all of my guide dogs. Because after September 11, one of the things they asked me if I come be their spokesperson. One of the things that we heard, and I never believed in until I saw it in action, is that most of the people at guide dogs know every single dog that goes through the campus bills. They'll never remember your names. They don't remember students names, but they remember the dogs,</p>
<p><strong>Linda MacKenzie</strong>  07:53</p>
<p>right, right? Well, they have intimate Well, I mean, I remembered my mom's name. Well, that's a start.</p>
<p><strong>Michael Hingson</strong>  08:04</p>
<p>It's just kind of funny, because, you know, the students and the trainers do get along well, but it's just so funny. How so many people up there would remember the dogs. I could go down the corridor going to the Veterinary Clinic, and people would come up and they go, Hi Rosell, or hi Africa. I can't quite remember your name, but it's so funny. That's great, you know, and can't argue with it. It's nice to be remembered somehow, even if it's for the dog. That's right, that's right. So did you just have two years of college, or did you ever finish?</p>
<p><strong>Linda MacKenzie</strong>  08:39</p>
<p>Yeah, no, I went back and I got a degree, and then I got grandfathered in, and I have a PhD in clinical hypnotherapy, and I have been recognized as a furthering the profession, and also by the American Board of hypnotherapy, they say that I'm the their most creative, prolific minds, which I said, Oh, good. I can use that in PR for at least 10 minutes? Yeah, at</p>
<p><strong>Michael Hingson</strong>  09:05</p>
<p>least it's something to say.</p>
<p><strong>Linda MacKenzie</strong>  09:07</p>
<p>Yeah, no, but I've always I was. My Autobiography is called Life is like Girl Scout badges. I'm kind of writing that so and it's because whenever I finish something or did something, you know, I would go on to something else, because I feel life is just a wonderful thing. So I've done many, many things I've done, you know, when I was 18, I won awards from the Metropolitan Museum of Art for my artwork, and I was offered a contract with Columbia Records to sing, but the promoter, the ME TOO movement was back then too, and I chose not to do it, so I didn't go with them, which is a funny thing, because now I'm 76 this year, and I am producing a children's record and next month, and I've written the songs and done the music, and we've got people from Off Broadway and different kinds of people coming together. For for a wonderful record for children on how to stop negative thought, to stay positive and what and how to transcend fear. So that's my project for this year. You know, so, but I've done so many things. I mean, I don't know where you just start.</p>
<p><strong>Michael Hingson</strong>  10:18</p>
<p>That's fine. Well, I hope to hear the record someday.</p>
<p><strong>Linda MacKenzie</strong>  10:22</p>
<p>Oh, you will. It's going to be so much fun. It's so much fun.</p>
<p><strong>Michael Hingson</strong>  10:26</p>
<p>I you know, you know who Neil sadaka is, yes, and he's got this song, Breaking up is hard to do. Well, it turns out that in 2009 he did a whole album for kids. The title song is waking up is hard to do. It's never it's cute. Somebody told me about it earlier this year, and I went and found it. It is a cute album, and it's the melodies are most all of his other songs, but the words are all kids related, and they're very clever.</p>
<p><strong>Linda MacKenzie</strong>  10:53</p>
<p>Well, this was a book that I wrote about 20 years ago, and and then I and somebody picked it up, and then they said, you need to write a script. And I said, Well, I don't know how to write a script, so I bought a book and I wrote a script, and they it was picked up while Ron Howard had it, and Hawk Koch, who did sliver, and Deborah Johnson, and it's been in play for 20 years. I mean, the last producers that had it was crazy, Rich Asians, and it was never produced, and every single time they wanted to produce it, so I said, You know what, I'm going to write the book myself. So I rewrote the book. My daughter's doing some education. She's a teacher, so she's doing some educational things so that the people in education can, you know, take the chapters and the characters and learn how to be positive from these things and and it's really kind of a fun thing, so I'm really excited about it. So I just said, I'm not going to wait for them. I'm going to do it because the kids need it now more than ever. They just get away from that social media and to really start connecting and to understand that it's not the witchcraft, it's not the, you know, the social media that, or you know what it is, is your own mind and your own self, and using the quality of your mind and understanding that and moving through it and having a Positive attitude that will get you so far in life, and that's what my goal is, is to just, you know, I've been doing that for almost, I don't know, 40 years. Is my whole goal was truth and positivity. So Well, there</p>
<p><strong>Michael Hingson</strong>  12:33</p>
<p>you go. By the way, since you have written books, I would appreciate it if you would email me and attach pictures of the book covers, because I'd love to put them out as part of the show notes.</p>
<p><strong>Linda MacKenzie</strong>  12:45</p>
<p>Okay, great. That would be great. I have four books out. I I had started a positive Talk Radio Network back in 2002 and you know, we're going to a lot of we go. We have 45 hosts. It's live. We do podcasts, and we've been doing podcasts since 2004 if you can believe that, and we were pioneer in internet radio and so and that's because I was an engineer for 18 years, and I was the first woman Datacom engineer in any airline in the world, and designed stuff for Continental Airlines and Western airlines and international airlines and things like that. And, you know, air to ground, radio and right go to the when you go to the airport, if you use computerized tickets, that was kind of my I participated in that with other wonderful people, and I worked with microwave and did all of that as matter of fact, I redesigned a computer center. So every year I've done something, you know, and I've been successful, and then I move on, you know. But the radio network is my longest one. That's 23 years. So we'll be 2024, years this year, which is a lot of years, but we're helping people, because it's all positive talk. So although we do have a news program, I tried to make it positive, but we report the old way, you know, with, you know, checking sources and really having too much opinion. And when you have an opinion, say it's your opinion, you know, not trying to which</p>
<p><strong>Michael Hingson</strong>  14:21</p>
<p>is fair, which is which is fair. Well, if you ever need a guest on the podcast or on any of the radio shows, just let me know. I'm always looking for opportunities to also be positive and and motivate people. So if</p>
<p><strong>Linda MacKenzie</strong>  14:33</p>
<p>we can, just have to go to the site, and there's a thing called all shows, and go through all of the hosts, because we have over 45 of them, and, you know, and so, and each one does</p>
<p>14:47</p>
<p>their own. Got it? What's the site?</p>
<p><strong>Linda MacKenzie</strong>  14:50</p>
<p>Again, it's called Healthy Life. <a href="http://Dot.net" rel="nofollow">Dot.net</a>. It's or heal thy <a href="http://life.net" rel="nofollow">life.net</a>. So it's healthy life or heal thy life. Same got it? Same thing. Saying different, different way of saying it and and you can listen 24/7, I don't do any apps. We are syndicated on 75 channels of distribution. So if you wanted to get on, tune in, or streama, or some of these other wonderful networks in Europe, you know, we go to 137 countries. So it's a pretty good network. And if you want to be happy and get learn things, you know it's just wonderful. We're starting some new shows that nobody's ever done, and I can do an exclusive here for you, if you want it, our network is going to be doing I've been following a while that there's certain kinds of classical music, right? That when you listen to it can reverse cancer, stop Alzheimer's, stop Parkinson's. And there are certain things at certain frequencies. And I have one of the greatest classical Taurus in the world, in my opinion, and he's going to be doing a show where people can listen to the music and then and help themselves heal right on air, I'm stupid by John Hopkins University. And, I mean, it's not just namby pamby or, you know, La La Land stuff. It's no, I'm saving for certain things. So it's it's really no one's doing that. So it's going to be really fun for me to do.</p>
<p><strong>Michael Hingson</strong>  16:27</p>
<p>Are you familiar with Joe fatale? No. He is a an individual who has done a lot with with sound to not only help people from a wealth standpoint, but also help them in terms of dealing with health. I've, I've been on a couple of his mailing lists, and he's had some interesting, some interesting things, and a couple of people who've worked with him and so on have been guests on unstoppable mindset. But it's an interesting guy, but definitely parallels a lot of what you're saying, certainly stuff, I have also believed, right?</p>
<p><strong>Linda MacKenzie</strong>  17:03</p>
<p>We've had Jonathan Goldman, who has written, He's a graduate of Berkeley School of Music, but he's been doing sound healing. It was an interesting story with him, and he's on our network, and he's been doing shows with us for over 20 years. And it was funny, he went to Tibet and he was loved the chants of the Tibetan monks. And he went over there, and he said, can I try that chant? And they said, No, that chant, you know, is like 10 years. You have to do it in 10 years, you know, you have to train for that. He goes, Can I try? And they said, Yes. And he got it perfectly. And so now the Tibetan monks go to train with him in Boulder, Colorado every year around June timeframe. So it's kind of a fun story. So he's been in sound healing for a long time. And there's a lot of different things that are true, but like today, you have to make sure that it resonates with you, because not everything that you're hearing is true, and people are bastardizing things. And the closer you are to the truth, and the closer that you and you can depend on your own truth meter, because everybody's got one, yeah. And if you depend on that and listen to just that, and if it tells you stop, I don't want to do this anymore, then you just go to that point, and then you will get the benefit from everything.</p>
<p><strong>Michael Hingson</strong>  18:25</p>
<p>One of my favorite things that I've talked about several times on the podcast when I talk to people about inner voices and their thoughts is I ask a number of people, did you used to play or do you play Trivial Pursuit? And when they say, Yes. One of the things I constantly ask people is, how often did somebody ask a question? Immediately you thought of an answer, but you went, Oh, that was just too easy. And so you think again, you come up with a different answer, but the first answer that you thought of was the correct one, which is absolutely all about listening to your inner voice and listening to correct what you're being told.</p>
<p><strong>Linda MacKenzie</strong>  19:00</p>
<p>That's right. You're 99% right if you listen the first time and don't use your mind to think. You know, the brain is divided into two kinds. You know, the left logical brain. What you need if you're crossing a street. I mean, I would like to know there's a car and step back, but the right side of the brain is where your creativity is, and I call the seat of soul. And what happens is, is that your creative side is the thing that heals you. Your left logical side is just like the monkey mind. And so what happens when you're doing hypnosis? What you're doing is you're getting the left brain to listen to a story, but you before you do it, you have an intention, and the intention is the right brain knows exactly what you need to do, but it's very kind, and it lets the left brain sit there, be in control, except at night, and you'll notice that if you're ill, and when you wake up in the morning, you feel, most times, a lot better. And that's reason is, is because the right side of the mind has. Has actually taken control right and the left side of the brain is sleeping, so your right side of the brain can absolutely heal you. And this is where your your gut feel comes from, too, is from the right side of the brain. And we are much more than we think we are. You know, we're just spiritual beings in a physical body, not a physical being in a you know, we're not just physical beings, you know, right?</p>
<p><strong>Michael Hingson</strong>  20:28</p>
<p>Well, and it all goes back to the spiritual and to the light. And absolutely is true. I know that I've, we've had on on this podcast, a number of Reiki Masters and other people, and we've had people who bring on singing musical bowls and so on.</p>
<p><strong>Linda MacKenzie</strong>  20:50</p>
<p>And it's interesting about that, because, you know, here in Japan, Reiki has 12 levels, but they're only taught three here, and they're never taught the level to where you protect yourself, because when you're out there in the universe and you're going into doing some of these things, everything exists, even a thought form exists. So you want to make sure that you're as protected as possible when you're doing these things right and so, but most of the people don't know, because they don't allow you to do that. And Reiki, there is a you're there in it, day in, day out. That's your career. You know, it's not just a pastime. And the Tibetan bowls are great. However, for me, when they do the regular way of doing it, it's like chalk on a chalkboard. For me, when they do it opposite and backwards, I'm in heaven. So it's really interesting how everybody's body is different. Every person is unique. And we have to understand that when we're looking at health or with mind or with body, we want to understand that we are so important. Each one of us is important. Never should be belittled or, you know, and treat everybody with kindness and love and and respect and truth</p>
<p><strong>Michael Hingson</strong>  22:06</p>
<p>exactly right. And I'd love to see a whole lot more of it than oftentimes we do see, but I know that that it's so important that we focus on doing things to protect ourselves. And one of the things that that I talk about is I wrote a book that was published last year called on stop or excuse me, called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith. And the whole idea behind the book was that at the beginning of the pandemic, I realized that although I had escaped from the World Trade Center, and I had, in fact, known what to do, which was a mindset that clicked in when the emergency happened. I never really worked to teach other people that. So I wrote, live like a guide dog, and used lessons that I learned from all of my guide dogs and my wife's service dog, the lessons from those dogs to, in fact, learn how to deal with the different things that we have to deal with, and learn how to, in reality, control, protect ourselves and move forward in a positive and constructive way. In other words, really learning about the fact that you can control fear. Fear is not something that you you need to allow to overwhelm or, as I put it, blind you or paralyze you. The reality is that fear is a wonderful thing that you can use as a very powerful tool to help you function and succeed even in the most adverse circumstances possible.</p>
<p><strong>Linda MacKenzie</strong>  23:40</p>
<p>Well, I one of the songs on the record is called fear is fear is my friend, and it's a wonderful song, and it teaches you that fear. I did a big study for 20 years on fear, right? Because the only way that people can control you is through fear. Okay? If you don't have fear, no one can control you. No one, okay, yeah.</p>
<p><strong>Michael Hingson</strong>  24:08</p>
<p>Well, and just to interrupt for a quick sec, I would say it's not that you don't have fear, but you control it.</p>
<p><strong>Linda MacKenzie</strong>  24:16</p>
<p>Well, you overcome it. You</p>
<p><strong>Michael Hingson</strong>  24:17</p>
<p>exactly, right, exactly. You use it. You use it in a powerful, better way. Anyway, go ahead, right?</p>
<p><strong>Linda MacKenzie</strong>  24:23</p>
<p>Well, fear does, for me is that when fear comes in, it's, it's a wake up call, saying, yeah, look at this. What is it that you're fearful of, and what? Because the only way you can go through exactly right through it. And so when I did this study, it was very interesting, because I found that fear comes from two places. One is a fear of loss, and the other is a fear of death. When you fine tune fear all the way all the way all the way all the way down, it's fear of loss or fear of death. And it's funny, because we come in with nothing, we're leaving with nothing. The only thing we take. With us is the love we give and the love we get. That's it. And I've been on the other side and worked on the other side for the British government and all sorts of stuff, so I know that there's life after death, yeah. And so therefore there's really nothing to fear except to find out what the lesson fear is trying to teach you when you learn it, and you learn it all the way that lesson, you will never have to repeat it in your life again. And so fear is so, so important, and yet not to be feared. Don't fear</p>
<p><strong>Michael Hingson</strong>  25:35</p>
<p>don't fear it. No, as I said, it's a very powerful tool that can help in so many ways, right, which I think is really important. Well, after college, you started working at various things. What did you do after college? What was kind of your first endeavor?</p>
<p><strong>Linda MacKenzie</strong>  25:51</p>
<p>Well, I started with the New York telephone company, and I was called when I was selling touch tone telephones. They had just come out.</p>
<p><strong>Michael Hingson</strong>  26:01</p>
<p>Was it, was it called? Was it called 9x then? Or was it was that?</p>
<p><strong>Linda MacKenzie</strong>  26:05</p>
<p>Well, in New York, it was no. It was, yeah, that was the trade trade, yes, but it was New York telephone company, yeah. And then I went to work for the National radiology registry, and I designed a prison. When I moved to California, I started to really take off, and I designed a people coming out of prison weren't able to get jobs and and so the X ray they did teach in some prisons in Chino, as a matter of fact, how to become a x ray technician and and so, and an ultrasound wasn't even out back then, back in 77 so I started a prison program to it was a temporary agency so that when a doctor's office or a hospital, their x ray technicians didn't show up, they would call us, and then we would send somebody out, and then they would like the people we would send, and they would give them jobs. So the we so I tried to do that. And then I started working for the airlines and and I they said, Well, do you want to be a reservation person? I said, No. And they said, Well, do you want to be, you know, at the ticket counter agent? Yeah, no, no. He said, Do you want to be a flight attendant? I said, No. And they said, Well, what do you want to do? And I said, Put me in accounting at the mail desk. I want to see where the money goes, and then I'll figure out where I'm going to go. And they said, What? And I said, Just do it, you know. And I had made friends with someone, and so they gave me the job, and I kept moving. And every six months I'd find another error, a million dollar error, and this and this and this. And I finally worked my way up into computers and and then I was the very first woman in any as a data com engineer in any airline in the world. And I started doing a lot of things like that, and then went to work for Western airlines. And then I did worked for CETA, which is Society International Telecommunications aeronautic, which is a largest telecommunications company in the world, based in France and Switzerland. And then I from there, after my daughter graduated from college, I said, enough of this engineering. And so I quit, and I started a metaphysical company, and I got onto a lot of TV. I started my radio show in 1996 I started writing books, and I then from there, I was president of a dietary supplement manufacturing company for a while, and then I manufactured audio tapes and and our company, our vitamin company, was the first company to do mind body medicine. So we would have my partner, was Vice President from GNC, and we started a business in New York and in California. And what we did was we would do an arthritis formula, which she was great at formulation. She was one of the best in the biz. And I would do audio visualization tapes, so that when you were taking the formulas, you would be working on a body level, but the mind would, you would start helping to grow bone with the mind. So we were the first ones to do all these wonderful things for that. And we sold to Trader Joe's and house markets and all sorts of stuff. And then the big farmer came in, and then that was that, you know, they bought up almost all the vitamin companies, and then they started, you know, most of the vitamin companies out there aren't worth their salt, and they're not giving you good vitamins. So and then from there, I went into doing the radio network and which I've been doing, and then I stopped doing books. And then two years ago, I said, you know, I'm getting old, and if I want to get these books out, I better get them out. So I probably. Myself that I was going to do one a year. And for the last two years, I did those two new books, and then I was, I was going to do the children's book this year, but they say that April is the best time to release a children's book is that's when the stores and the education people are looking at it and getting towards summer and all that. Yeah, yeah. So I'm waiting until next year to release that, the album and stuff. But so this year I had to put together a new book, which I'm doing. I just, I'm almost finished with that, so I can release it in September, and that is going to be where it's, I think it's going to be called, help yourself heal with natural remedies or naturally, and it's going to have 40, or about 40 different illnesses, and all the natural medicine with it, plus in the back, it's going to have what is an amino acid, all these terms, so that people can understand. I like to do things that are complete and and I don't do anything if somebody has to get something from a book or a product or a thing that I do. Otherwise I won't do it, yeah, because I want it for everyone, you know. So, so anyways, I'm, I'm working on that as we</p>
<p>31:08</p>
<p>speak. Well, there you go. Well,</p>
<p><strong>Michael Hingson</strong>  31:11</p>
<p>so it'll be out in like, September or October.</p>
<p><strong>Linda MacKenzie</strong>  31:14</p>
<p>Yeah, exactly. I'm, I'm doing, I'm just about completed with it, and I just have about three or four chapters to go, but I keep finding new things I want to put in. For example, you know, since there is a censorship on the natural health sites, I'm going to include all of the wonderful health site, health natural health sites, so that people will have a reference so they don't have to worry about things, you know and where to get information. So it's going to be good.</p>
<p><strong>Michael Hingson</strong>  31:44</p>
<p>Well, when that book gets to the point where you have a book cover, I certainly want to put that in the show notes as well.</p>
<p><strong>Speaker 1</strong>  31:50</p>
<p>Okay, great. That'd be great. And</p>
<p><strong>Michael Hingson</strong>  31:53</p>
<p>maybe we can release this about the time the book is is made visible to the world, so that that'll help.</p>
<p><strong>Speaker 1</strong>  32:01</p>
<p>That'd be great, sure. Well, so what</p>
<p><strong>Michael Hingson</strong>  32:05</p>
<p>do you consider your profession today?</p>
<p><strong>Linda MacKenzie</strong>  32:09</p>
<p>Me, I'm my own profession. Me, the I don't have a profession. I have many hats that I'm wearing, right? So I mean tremendous amounts. I'm still running the radio network, and in a radio network, you need 21 individuals to do it, and there we have four, and I'm doing about, I don't know, 10 or 12 of the 21 things to do. So if you want to give me a hat for there, that's that. And then I'm an author and I'm doing the record, so I'm that, and I'm a radio host and, you know, and I give pictures. And the thing is, is that it's like, I'm not busy enough, but I love giving back to the community, because, you know, when you are there's six things you need in your life to be happy and balanced, right? And one of them is giving to the community. So I wasn't really before covid, I was doing a lot, but I wasn't really doing anything for my community. So what I did was I it took me four months. They had to do a homeland security check and a thumbprint and, you know, all sorts of stuff, to do guided meditation for healing for seniors. So we're going to be taking, and that's starting in two weeks, in August 8, and we're, we're going to be doing at the Senior Center in Redondo Beach and and so people will come, and we're going to work on different kinds of anti aging issues, like arthritis and, you know, macular degeneration and bones and diabetes and stuff, and every every two weeks, I'll be doing a guided meditation and helping people heal with that. So, so now I've got the community in and so I've got all my six pieces of my pie, and now I'm stable again.</p>
<p><strong>Michael Hingson</strong>  34:00</p>
<p>There you go. It's nice to have peace in the world, right? Yeah, it is. It is. So tell me, given all the things you've done, tell me a story or two about things that you've done, something very memorable that comes to mind.</p>
<p><strong>Linda MacKenzie</strong>  34:15</p>
<p>Oh, there's so many, I'm sure. I mean, because on top of that, you know, I've been a psychic since I'm eight years</p>
<p>34:21</p>
<p>old, right? So how did you discover that? How did</p>
<p><strong>Linda MacKenzie</strong>  34:25</p>
<p>you I saw God when I was eight? Okay, I'm very God based. I'm not from the planet Altair or the universe. I never took a course. I mean, I listened to God. God said, Jump. I said, Hi. How high and and that's what I do. But I've done I'm very respected in the community. I do a lot of, like, a lot of things for for that, there's, you know, I've done documentaries on it, and there's 17 different distinct psychic abilities. I have them all, and I don't do. Two of them, I don't do prophecy and I don't do trans mediumship, which means that an entity will jump into you and talk through you. And that happens because for a long time, I was on ABC, NBC, BBC, Japan TV. I worked with International Society for paranormal research, and we went over to London to investigate for the British government, you know, some of the Belgrave Hall, whether the ghost things were real or not. And one of the things that was interesting, because there's a lot of stories on those you know that are like, kind of titillating, or saying, Oh, what's going on? I was so basically, I tested my abilities for 37 years before I came out. So what I would do is say I was 16, and I would have pre Cognizant dreams. So I would write the dreams out. And what I would do is I would give them to my girlfriend after I wrote them, and then when one of the dreams would come true, I'd have a witness that was there with me, and I'd go over to her house, and I'd say, hey, Eileen, can you pull the dream with the roller coaster there? And she would pull it out. And then I said, read it. And then that way, I learned to decipher what was coming from God, what was coming from me. Because, you know, there's a lot of, you know, where if you don't know how to manipulate the energy. So it was a long, long time I, you know, by the time I was 15, I had read every metaphysical book in the New York Public Library, everyone, and so I took it very seriously. And I was, you know, busting psychics in New York at 21 and and then finally I just stopped, and I didn't come back out until I was about 37 and so when I went to London, they there was a, we had a Cora Derek. A Cora was the one of the leading psychics in London. And then we had Peter James, who was on sightings. And then we had me, and we three went over. And then we would go into they would take us individually to these different sites. And they would say, Okay, what do you feel, and what do you see? And so I would be taking, you know, they take me to these different things and, and I would see all these different things, and I would say it, and it turned out, I'm saying I'm not very comfortable here. I'm not comfortable here. And then we go to the next site, and I would tell them, Oh, I see a woman with a red hat. And I gave them names and places and dates and and it turned out that they were taking me on the path of Jack the Ripper, and to the point where I gave them new information on Jack the Ripper that they never had before. And so I have an ability that I can stand on a piece of ground, and I can go back to the beginning of time and tell you names and dates and places of who was there all the way back up. So there's a lot of things, and the government has asked me to work for them on many projects. They've been charting me since I'm 15 and so, and I just don't, I don't do and one, and I'm not going to say which, but one of the presidents of the United States, when they were in office, asked me to be their psychic, and I told them, I don't do politics, sports books or lottery tickets, and I turned them down. I mean, I was going to go to dinner with them, because Henry Kissinger was going to be my dinner partner at the Jonathan club, you know. And I thought he was an interesting guy, you know, whether you liked him or you didn't like him, he was an interesting guy. And I like to meet different people, because even if you it's not somebody you like, you need to understand the people so that you know how to handle them in a correct manner, you know. And so even if you don't like someone, you treat them with respect, and you learn you better, you understand, you know. So, so that's those are some stories.</p>
<p><strong>Michael Hingson</strong>  39:01</p>
<p>So, so let's, let's get to the reality of the world. Did you ever visit the Del Coronado hotel and talk to the ghost down there?</p>
<p><strong>Linda MacKenzie</strong>  39:08</p>
<p>Yes, oh, good. We did. We were one. We were the group that was doing it, that was filmed. We did the Queen Mary. We did. We were, if you saw that on television. It was probably me there. It wasn't as as haunted as some of the other places. I mean, you know, there was one place in England that was very interesting, so we did a documentary called ghost of England, and there was a one house. I don't remember the name of it, but there was a three generations that had died that were still in the house. The house was in the family for 300 years, and I released a little girl there that was eight, that was a, you know, a spirit there, and I released her to her mom. She had died of consumption. It was really interesting, because. Because they knew of each other, and it was, here's these three different generations, and they can see each other, and they know each other. So that was very interesting, because the Society for paranormal research actually did research into the phenomena of ghosts and the ghost at Belgrave Hall, we found we were very truthful. There was no ghost at Belgrave Hall, okay? I mean, it was explained away by phenomena that, you know, street lights and rain stuff. So we did a lot of that, but we wanted to make sure that everything that we did was in truth. And then another thing that we found was I did another documentary called ghost of New Orleans. And New Orleans is a very, very, very strange place. And I actually went back and they asked me to do a I did a 17 part interactive museum display for a paranormal Museum in New Orleans, and it was all teaching about psychic ability and how not to fear it. And it's not the devil's work. It's, you know, it's just a natural ability that we have. And I wanted people to understand that, but get the truth not from a lot of these people that are just talking that don't know, you know. So anyway, so we did in New Orleans. It was interesting, because the ghosts work together. We were all on different floors, and on each floor, they would give us papers, and they would, you know, newspapers in the morning, and the newspapers would end up in our rooms, in different places all the time, and it was just and we didn't move them. Nobody touched them. The room wasn't able to get in. So there's all sorts of phenomenon there that is just kind of interesting, you know, there.</p>
<p><strong>Michael Hingson</strong>  41:47</p>
<p>So just, does some of that have to do with voodoo and so on, but just because they're so prevalent down</p>
<p><strong>Linda MacKenzie</strong>  41:52</p>
<p>if you understand that everything exists, you have to none of that was the voodoo, because, very specific thing, yeah, and it's a specific practice, okay, and so it's not something that I would get into. Or, do you know? I mean, it's not we were, I was attacked several times there. I mean, we went into a we went into a house where there was an entity there that had committed 27 murders, and it was they were all buried in the backyard, and they never even knew until we told them about it, when he came after me on that and so you know, you you have to know what you're doing when you're Doing this, too, you know. So you know, but most ghosts, you just tell them to go away, or if you and sometimes you want to see them, you know, maybe it's your mom or your dad that you're missing. So one of the ways that you can do that is you can say, Hey, before you go to sleep, put a pen and a pencil by your bed, and just say, I would like to see you, dad tonight, and and then you say, I would like to remember that I saw you, yeah. And then when you get up in the morning, you just jot down little words or something, anything that you remember. And then after a while, you'll be able to get a rapport where you'll be able to start to remember, and then able to communicate.</p>
<p><strong>Michael Hingson</strong>  43:23</p>
<p>Yeah. And the reason I asked about the Dell, just because that's that is a a ghost I've, I've heard so much about, and a friendly ghost, as I understand it. So there's a woman, I guess what? She died in a room there. But it's one of the things that everybody talks about with the Dell all the time, of course.</p>
<p><strong>Linda MacKenzie</strong>  43:40</p>
<p>Well, one of the funniest things that happened was, well, there was two funny things. One was, you know, we were at the doing the the Comedy Store, the magic and magic club. And the Comedy Store is what that Tootsie shores place, anyway. So we were doing, doing the Comedy Store, and there's a ghost there that puts his hands up people's skirts. Well, that's nice. I went in there, and they didn't tell me, and all of a sudden, I'm going, what the heck. And I look there and I see and I and these, and they said, Oh yeah, we forgot to tell you. I said, Yeah, you didn't forget you wanted to catch that on camera. I said, Well, you did. So it's funny. It's a comedy</p>
<p><strong>Michael Hingson</strong>  44:28</p>
<p>story. I'm sure the ghost thought it was funny.</p>
<p><strong>Linda MacKenzie</strong>  44:30</p>
<p>Yeah, he did. I bet. So, yeah. So there's, there's, I have hundreds and hundreds and hundreds of stories and and that's my book coming out in 2027 that's going to be called, and then what happened? Paranormal stories, believe it or not, you know. And those are going to have 40 stories in there on things that have happened to me, where people are going to say what? And you can believe it or not, that's coming</p>
<p><strong>Michael Hingson</strong>  44:58</p>
<p>up too. So do. Well, and that's that's ultimately it. People can decide to believe it or not, and a lot of people will poo, poo it. It doesn't change the reality of the situation, though,</p>
<p><strong>Linda MacKenzie</strong>  45:12</p>
<p>no, but you know, it's okay. Wherever you are is good, as long as you love one another, or at least try and be kind to one another. I think we can accomplish a lot just by doing that, yeah, and agree to disagree. You know, we we don't have to get upset if the other person has 100% doesn't agree with us. We have to just agree to disagree and not try and get heated. But the</p>
<p><strong>Michael Hingson</strong>  45:38</p>
<p>other, the other side of that, or the other part of that, not the other side, is that if you really take that, that tact, and you agree to disagree and you continue to converse, you never know what you're going to learn, as opposed to what we see so often now, somebody disagrees, and there's just this complete block wall that comes up. There's no discussion at all, and that's never a good thing to do.</p>
<p><strong>Linda MacKenzie</strong>  46:03</p>
<p>Well, this morning on my radio show was interesting. I went out with a girlfriend of mine, and she's really into these conspiracy theories, and I'm just not there, you know. So she was trying to put her point through and saying, you know, the collective consciousness has to understand this so we can do something about it. And I said, Yeah. I said, Well look, I said, Here's what I've decided. I said, I'm 76 if somebody else wants to do the activism for this kind of stuff, then at 50, go and do your thing. I said, but I think that when you start getting angry and you start getting heated, what's happening is the collective consciousness is there for everyone. We're all part of everything. We are part of everyone and everything. And so when you get upset, that's not helping the consciousness to make everything right. And if you get a group of people thinking the same thought, you can actually change consciousness and make the world better. So instead of sitting there, do something about it. Donate to something. But don't just sit there and talk about it, you know, actually do something about it and start making sure that you're staying positive about it, and what you can do positively for the situation. And don't get caught in the controversy because you're making more negative energy, yeah, and that never works, no. Positive always overcomes negative. So if you want something to happen, think positive, be buoyant, positive always overcomes negative. So you need to do that.</p>
<p><strong>Michael Hingson</strong>  47:39</p>
<p>And it is, it is so true, and so many people, you know, we're, we're in a world now where there's so much negativity. It's so unfortunate, because I think people miss out when they do that. And you're right, that's, it's not really part of the good, constructive collective consciousness, either,</p>
<p><strong>Linda MacKenzie</strong>  48:00</p>
<p>right, right? So we just have to, you know, people think that they can't do anything when things happen. And what I'm saying if you come from the premise that everything is energy, right? And so if you are just loving your spouse or loving your dog or being kind to people that energy is positive, right? And so sure you are doing something, because if we make a lot of positive energy in that collective consciousness, as above so below, right? So if we go ahead and do that, then it will drift down, and we will have a better, happier place, but being negative doesn't help you. Negative makes your immune system depressed. It gives you illness, and it's these are all proven things, so you might as well stay positive. And I don't mean Pollyanna, where you don't things, but you know, understand things and understand that there's a greater force in the back of things too, that, you know, it's not just all about us. You know, there is a for me. I believe that there's a God, and God is in control, and so we have to trust that to some degree.</p>
<p><strong>Michael Hingson</strong>  49:14</p>
<p>On September 11, and I wrote about this in my book thunder dog, and I've talked about it a few times here, when I was running away from tower two, because I was very close to it when it collapsed. The first thing I thought of as I started to run was, God, I can't believe that you got us out of a building just to have it fall on us. And immediately I heard in my head, as clearly as we're talking right now a voice that said, don't worry about what you can't control. Focus on running with Roselle, who is my guide dog, and the rest will take care of itself. And I immediately had this absolute sense of peace and calm and conviction that if I did that, I'd be fine. And I was so. I'm saying that in part to tell you I understand exactly what you're saying, and that was kind of perhaps one of my experiences. But the bottom line is that we need to learn to listen. And one of the things that I talk about and live like a guide dog is that so many people worry about every little thing that comes along. They are just worried about, how am I going to deal with this? Or the politicians are going to do this to me and that to me and everything else. And the reality is, we don't have control over any of that. What we have control over is how we deal with stuff. It doesn't mean that we shouldn't be aware of what's going on around us. But by the same token, if we worry about every little thing, and we don't really worry about the things over which we have some influence, we're only hurting ourselves.</p>
<p><strong>Linda MacKenzie</strong>  50:50</p>
<p>And it delays it, and it delays it, and it delays it. So you if you want things to get over quickly, learn to listen. And sometimes, you know, people would say, what is meditation? And I said, Well, it's kind of like prayer. You're listening to God's answers, you know. So I mean, there, I've never been alone, because I've always had a very strong connection with God. And as a matter of fact, it was very interesting. I'll tell you the story about the radio network, and basically, I had just been offered by Sci Fi Channel. They said, We love working with you. So would you take and there was a big</p>
<p>51:31</p>
<p>ghosty, a ghost</p>
<p><strong>Linda MacKenzie</strong>  51:36</p>
<p>show coming up. It was very big. And I said, No, I won't do that because it wasn't in truth, and you just want to make people cry. You want to feed off those emotions. That's not me. So Mary from sci fi said, You know what, Linda, we like working with you, so just go home and design a show for us, and we will do it. So I got home and I was so excited, because now I was going to make the big money, and I was going to get known and God comes in, and he goes, Linda. And I said, What? And he said, I want you to start a radio network. I said, What? And he says, Well, look. He goes, I gave you all the tools to do it. He goes, You were a data com engineer, you've been in radio. He goes, you're doing positive stuff. He goes, I want you to do a positive network. And I'm going, Wait a minute. I says, you know, I'm just getting this big opportunity, you know? And he goes, Well, listen, he goes, You know, when you're doing a lecture, now you're he goes, you get 1000 people coming to your lecture. He goes, so you're a point of light. He goes, think if you were to get 4045, people to do a radio network, all with positive thought. He goes, then you become a lighthouse. And I said, Okay. And I said, But what about this opportunity? And he goes, Well, you don't have to do it. And I said, well. I said, God is asking me, and I'm going to say, No, I'm not going to do that. I said, No, that's not going to happen. I said, and my Italian came in because I said, Okay, I'll do it. But when I get upstairs, you and I have it a sit down, and he just laughs. He thinks I'm funny so, and he has always been with me 100% of the time. And a lot of times he'll tell me, No, you can do this yourself. You do it, you know. And so I but I've been in a realm where I can go back and forth and I understand, you know. And I talk, you know, you can talk to anybody you want, sure, if you're if you're there, you know, if I need help from Einstein, I'll say, Hey, Uncle L, I need you what? And I go, ask God,</p>
<p><strong>Michael Hingson</strong>  53:43</p>
<p>yeah, it's it's interesting. It's so many people just belittle so much and but everyone has to make their own choices, and I don't have control over the the choices that people make. I can only talk about my experiences and what I do and so on, and people have to make up their own minds. Which is, which is the way it should be. I think that all of us are individuals that are given the opportunity to make choices, and we can decide how we want to proceed, and the time will come when we will have to defend our positions, or it will have all gone really well. And so the bottom line is that that we make the choices and we have to live by what happens as a result the consequences</p>
<p><strong>Linda MacKenzie</strong>  54:36</p>
<p>right, and we have to take to learn, to get take responsibility for our actions. You know, the songs on this album address all the major things that we need to do to stay positive and to have a happy life. And so it's not just for kids, it's for parents, and it's for grandparents, and it's for anyone who wants to listen. And it's it's going to be a good. Thing when I get this all done, and I'm it's one of them, my, one of my projects that I wanted to do for a lifetime. And once I get this done, I'll be happy.</p>
<p><strong>Michael Hingson</strong>  55:09</p>
<p>So well, you do a lot of different stuff. You must have a personal life too. How do you balance the two? Well, and what do you do in your personal life?</p>
<p><strong>Linda MacKenzie</strong>  55:20</p>
<p>Well, I love to exercise. I do. I love to cook. So once a month I do a psychic soiree, you know, so I do. I've been on a specific diet, you know, no dairy, no salt, no sugar, no effervescence, no since 1992 I don't go to medical doctors. I haven't been to a medical doctor since 1992 and I do everything with just herbs and exercise and getting enough sleep and stuff. So I cook for dinners, and I have a family, and we go out, and I have wonderful friends and bands that I follow in town, so we go out. And I'm actually even going out on a date next this coming Thursday night, which hasn't been for a long time, but so there's and then I do a lot of working with the senior centers and so and then do and I love watching dumb TV that I don't have to think. I like dumb</p>
<p><strong>Michael Hingson</strong>  56:23</p>
<p>I like dumb TV too. I know exactly what you mean when you say that. I have always been a fan, also, of old radio shows. So I love listening to all the old time radio shows from the 30s, 40s and 50s and so on. And some of them can make you think. But by the same token, the reality is that there's something to be said for just being able to escape, right?</p>
<p><strong>Linda MacKenzie</strong>  56:46</p>
<p>My latest thing is watching Chinese soap operas. They're 40 episodes long, and I love them. And even though they're subtitles, you get to see how they think and how a different kind of person, you know, culture thinks and does, and it's interesting that you can see how much the same they are as we you know, that they want the same things, they have the same values. You know, because we are all the same, and we have to understand that</p>
<p><strong>Michael Hingson</strong>  57:19</p>
<p>I know, one of the things that I've said many times, that I know, I'm sure, that a lot of people just think I'm crazy, but I point out that what happened on September 11 was not a religious war. It was a bunch of thugs who wanted to try to bend the world to their will. But that's not the the Islamic religion. The reality is that all of the religions, all the major religions, especially in the world, are always to get to God, and Far be it from me, to judge someone else because they happen to belong to a different religion or subscribe to something different than what I do.</p>
<p><strong>Linda MacKenzie</strong>  57:54</p>
<p>Well, it's interesting that I did a study on religion. As a matter of fact, on on our radio network we have James Bean, and he's been doing, he was on wisdom radio, so for 40 years, he's been doing spiritual awakenings, where he does comparative religions. And it's interesting that all of the religions have a, you know, a Jesus, you know, or a Mohammed, and they all die, and they all get resurrected in three days. Every single one of the religions has that. And if you and every single one of the religions has a version of the Our Father, Mm, hmm, almost exact words, because Jesus, you know, so, so you know, as far as respecting other religions. I think you have to too. But nothing should be overwhelming, you know, right? Like, oh, absolutely nothing should be overwhelming on because of religion. Like, I don't think that the girls should have to wear burkas because it's religious, right, you know. I think there's some things that you know are not exactly right.</p>
<p><strong>Michael Hingson</strong>  59:00</p>
<p>Well, you know, Tolstoy once said The biggest problem with Christianity is that people don't practice it. It's the same sort of That's right, concept. I agree with you. I don't think that girls and women should have to wear burkas or not be educated, or not be educated. Well, I wish, I really wish they would be educated, yeah. And so today, actually, yeah, oh, they do and and I think more and more people are beginning to realize it, but not enough yet, in some of these countries where they're willing to stand up and and say, We're not going to tolerate this anymore.</p>
<p><strong>Linda MacKenzie</strong>  59:32</p>
<p>But I hope about the money, though, unfortunately, so it's power and money, but when they understand that it's the love and kindness that's more important, and that's the only thing that you take with you. Yeah, maybe we can change this world, and I hope we do well.</p>
<p><strong>Michael Hingson</strong>  59:50</p>
<p>I agree with what you're saying, and I think that people, but people do need to, at some time, recognize that there's something. To be said for principle in the world too.</p>
<p>1:00:02</p>
<p>Yes, I agree. So what</p>
<p><strong>Michael Hingson</strong>  1:00:08</p>
<p>do you hope that people gain today from listening to your show?</p>
<p><strong>Linda MacKenzie</strong>  1:00:13</p>
<p>Well, today we did a really, kind of an interesting thing. It was called Linda's world. And once a month, at the end of the month, I don't even know what I'm going to say, and so I come on and I just talk, and we talk a little bit about current events, and then we talked about anti aging, and I do herb of the week, and I give you different kinds of information on that, and we did all these things on anti aging and what vitamins and different things that can help you doing it. And so it's really we do spirit, and we do mind, body, spirit. So you know, you can go to healthy <a href="http://life.net" rel="nofollow">life.net</a>, and click on podcast on demand. There's two buttons at the top. One is Listen Live. You just click on that. We don't have an app. We don't track you. We just allow you to listen for free. And we also have a podcast network with 3200 podcasts from wonderful, wonderful people, some who have passed over, but now, but they're still there, and they have still valuable information called HR and <a href="http://podcasts.com" rel="nofollow">podcasts.com</a> that's 3200 free podcasts there that people can access as well. So you can go to the podcast on demand button, click that, and you'll find my face, or look for Linda McKenzie, and click on that, and there'll be, I think, three months of shows that you can listen to, and you can see all the different kinds of topics. And I'm usually booked six months in advance, because I've been doing radio for so long, there's a lot of people that really like to come in, so I hope that people get one idea, one thought that makes their life positive from the show. And hopefully I'm giving 60 of them,</p>
<p><strong>Michael Hingson</strong>  1:01:52</p>
<p>yeah, I hear exactly what you're saying. And you know, if I can inspire one person when I speak, if I can get people to think a little bit more about something, then I've done my job right, and I think that's the only way to do it. Well, if people want to reach out to you, what's the best way for them to contact you?</p>
<p><strong>Linda MacKenzie</strong>  1:02:14</p>
<p>Okay, well, you can reach me if you want to email me. It's Linda at Linda <a href="http://mckenzie.net" rel="nofollow">mckenzie.net</a> and that's m, A, C, K, E, N, Z, I, E, all one word, and Linda <a href="http://mckenzie.net" rel="nofollow">mckenzie.net</a> that's my website, or they can go through healthy <a href="http://life.net" rel="nofollow">life.net</a> and get me through that way too. And of course, I'm on all of the social media sites as well, right? You know? And on my website is all my appearances. I go up to San Jose and do expos and talks. And, you know, just did, just came and finished a past life regression class. I think I'm going to be doing a gemstone healing class. And, you know, whatever strikes me for the moment is what I do. So you never know. So you go on there, and you know, they want me. I've done a TV show this year, and they want me to do another one and continue. I said, Well, kind of have to pay me, because I'm doing a lot of stuff, you know, you know, you have to give me a little bit more money if you want another one. So I gave them their one, first one, and it's called Live with Linda, and that you can reach on, it's on Roku and Amazon, and that was just last September, and it's live with Linda, and it's also on soul <a href="http://search.tv" rel="nofollow">search.tv</a> and you can get it there as well.</p>
<p><strong>Michael Hingson</strong>  1:03:30</p>
<p>So did the Sci Fi Channel ever come back to you anymore?</p>
<p><strong>Linda MacKenzie</strong>  1:03:33</p>
<p>No, no, just checking that time, you know, I wasn't young and cute anymore. Now cute. I'm still,</p>
<p><strong>Michael Hingson</strong>  1:03:40</p>
<p>yeah, you're cute. I believe it'd be cute. You're cute. I'm cute. Yeah. Well, I want to thank you for being here, and I want to thank you all for listening. I hope that you've learned something that you find there are relevant things that Linda has had to say. I'd love to hear from you. Please email me at Michael H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, I'd love to hear your thoughts about today, wherever you are experiencing the podcast. Podcast, please give us a five star rating. We value it, and we value your thoughts and your comments, and for all of you, and Linda you as well. If you know of anyone else who we ought to have as a guest on unstoppable mindset, please introduce us. We're always looking for more people to visit with and talk with. As I've said many times, I believe everyone has a story to tell and and we all want to, well, I want everyone to tell their story so that we can help show the world that everyone is more unstoppable than they think they are. But you know, if you know anyone, we'd love to hear from them. And you so again, Linda, I want to thank you. This has been fun. I really appreciate you taking all the time today.</p>
<p><strong>Linda MacKenzie</strong>  1:04:48</p>
<p>Well, thank you so much for having me and listeners out there. Be happy, be kind, and stay in love. You.</p>
<p><strong>Michael Hingson</strong>  1:05:00</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unstoppable Mindset Built on Love Over Fear with Linda Mackenzie</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/12441df7-c544-4905-9b5c-1dc4d44ceb75.mp3?source=rss&amp;ext=asset.mp3" length="23901637" type="audio/mpeg" />
<itunes:episode>411</itunes:episode>
</item>
<item><title>Episode 410 – Why Confidence Beats Fear in Building an Unstoppable Generation with Iuri Milo</title>
<guid isPermaLink="false">https://pinecast.com/guid/f44911fb-6e61-44da-b14d-a2329c8d895d</guid>
<pubDate>Fri, 30 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:09:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bd3b5d4c-16c7-476f-9833-5e12c9727628/UM410-Iuri_Melo-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Fear is shaping how our kids grow up, and it may be costing them their confidence, resilience, and hope. In this conversation, I talk with Iuri Milo, a licensed clinical social worker with over 20 years of experience, about what he is seeing firsthand in schools and therapy rooms across the country. We explore the rise in student anxiety and suicide, how fear-based parenting and constant digital input affect young minds, and why building protective factors matters more than chasing risk labels. Iuri shares how School Pulse was created after a wave of student suicides, how proactive text-based support is helping students feel heard before they reach crisis, and why confidence, connection, and mindset are essential for long-term mental health. This episode offers a grounded, hopeful look at how parents, schools, and communities can help young people develop an Unstoppable mindset rooted in courage rather than fear.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Hear how Iuri’s work in therapy led him to focus on helping students and families.</p>
<p>02:22 – Learn how immigrating to the U.S. shaped Iuri’s resilience and outlook on life.</p>
<p>03:43 – Discover how missionary service helped Iuri build confidence and maturity.</p>
<p>12:13 – Hear what led to the creation of School Pulse after student suicides in the community.</p>
<p>17:20 – Learn why fear-based parenting may increase anxiety instead of confidence.</p>
<p>34:24 – Discover how proactive text-based support helps students before crisis begins.</p>
<p><strong>About the Guest:</strong></p>
<p>Iuri Melo is married to Katie, and is the grateful father of 5 incredibly cool children (Aydia, Elle, Jona, Kole, and Leila).  He is an LCSW of 20 years, and the Co-Founder of SchoolPulse.  Iuri is the published author of <strong>“Mind Over Grey Matter - Training the Mind to Heal the Brain”</strong>, and the best-seller for teens <strong>“Know Thy Selfie - Tips, Tricks, and Tools For an Awesome Life.”</strong>  He spent his 20 years as an LCSW in private practice, where he won several awards for his work, and developed a unique modality for his work with clients, “Adventure Based Therapy.”</p>
<p>In 2017 after a several teen suicides hit his community in Southern Utah, and at the request of a local principal, Iuri Melo Co-created SchoolPulse.  Since then SchoolPulse has become the best student support service in the country, proactively delivering optimism, positivity, growth mindset strategies, and the best positive psychology skills directly to students and parents over text, email, and through schools.  This innovative evidence-based service is not only inspiring teens' lives, but also parents, and faculty.  SchoolPulse’s objective is to help students to perform better academically, socially, and personally.  “Everyday at SchoolPulse is a highlight reel of courage, kindness, and growth.  It’s amazing to see what a kind, respectful, and gentle interaction can do to heal and inspire our souls.”  </p>
<p>With more than 300 schools, in over 25 states, SchoolPulse is a tsunami of goodness that is flooding schools throughout the country.  It sounds a bit fantastic that Iuri’s vision of “blessing the human family” is happening over text, but indeed it is.  </p>
<p>Iuri’s sincere and enthusiastic approach can be seen in his <a href="https://schoolpulse.org/videos/" rel="nofollow">VIDEOS</a> which SchoolPulse delivers to students, parents, and faculty via text and email.  Iuri releases videos every week based on questions that teens have, and provides them with the answers they need to develop an extraordinary and growth minded psychology.   </p>
<p><strong>Ways to connect with Devin</strong>**:**</p>
<p>Facebook: <a href="https://www.facebook.com/iuritiagomelo" rel="nofollow">https://www.facebook.com/iuritiagomelo</a></p>
<p>Linkedin: <a href="https://www.linkedin.com/in/iuri-melo-1b41482/" rel="nofollow">https://www.linkedin.com/in/iuri-melo-1b41482/</a></p>
<p>Insta: <a href="https://www.instagram.com/iuritmelo/" rel="nofollow">https://www.instagram.com/iuritmelo/</a></p>
<p>YouTube: <a href="https://www.youtube.com/@SchoolPulsePodcast/videos?view=0\&amp;sort=dd\&amp;shelf_id=2" rel="nofollow">https://www.youtube.com/@SchoolPulsePodcast/videos?view=0\&amp;amp;sort=dd\&amp;amp;shelf_id=2</a></p>
<p>Know Thy Selfie - <a href="http://t.ly/juUMB" rel="nofollow">t.ly/juUMB</a></p>
<p>Mind Over Grey Matter - <a href="http://t.ly/SxNUU" rel="nofollow">t.ly/SxNUU</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>chael Hingson</strong>  00:00</p>
<p>Ac Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, howdy, everyone, wherever you happen to be on this fine day, I would like to introduce myself. I am Michael Hinkson, your host here on unstoppable mindset podcast, and today we have as a guest, Yuri Milo, who is a Utah resident, and he is going to talk about all sorts of stuff. He's got five children, and he is married to Katie, and he has been in the therapy and and other works for the past 20 plus years, has done a lot to really work with school children, and he's going to talk about a program that he helped begin back in 2017 I believe it was. So we'll not give anything away, because it's more fun to let him do it. So Yuri, welcome to unstoppable mindset.</p>
<p><strong>Iuri Milo</strong>  02:19</p>
<p>Michael, I am ready. We're going to be unstoppable today. I have a feeling. So I'm ready to go down any one of those roads that you're just discussing, including some other new ones that I'm sure you and I are going to carve through today. So Well,</p>
<p><strong>Michael Hingson</strong>  02:33</p>
<p>I want to start with something in your bio, you refer to the fact that you have been an LCSW for 20 years. LCSW stands for</p>
<p><strong>Iuri Milo</strong>  02:42</p>
<p>a licensed clinical social worker. So when you go to school, yeah, and you get your master's in social work, then you still have to do some some work and some licensure. When you get about 4000 hours and two years into it, hopefully, and you pass the test, you got to pass the test, then you you kind of get that licensure piece, and that really allows you to then do kind of the individual work. And I have to say, it's, it's, it's been a good experience for me. I definitely has been a blessing for myself and my family so and it's just helped me to meet and to get into the nitty gritty of people's lives, 1000s of people's lives. And I'm just so grateful for that to be a part of that.</p>
<p><strong>Michael Hingson</strong>  03:24</p>
<p>Well, let's start a little bit and tell us about kind of the early Yuri, growing up and all that was a fun place to start. You know, at the beginning, as it were,</p>
<p><strong>Iuri Milo</strong>  03:33</p>
<p>man, let's, let's go all the way back to the Genesis. So I actually was sure it's kind of an interesting story. I don't know a whole lot about it, because I was very young. But I was actually born in Mozambique, Africa, as back when it was a Portuguese colony, and then at the age of one, which, of course, I don't recall, but I moved to Portugal, and grew up there until I was about the age of 15, and then came to America, right? Like the just like an immigrant story, and I moved to Provo Utah. My sister was attending Brigham Young University at the time, and and I didn't have a whole lot going on for me by then, my parents had kind of divorced, and my mom suggested, you know, hey, why don't you just, why don't you go to America? I think there's just more opportunity there. And I was fortunate enough to be able to do that. I came and finished up high school, then went to college, then did some kind of humanitarian religious service, which we've talked about before, too, Michael and and then went on and stayed with school, got my Bachelor's, my master's and, and here we are right. 20 years later, married five kids, just just taking life as it comes</p>
<p><strong>Michael Hingson</strong>  04:41</p>
<p>well, and we talked about it a little bit, and I thought it might be worth asking so you, you did missionary work for the LDS church for two years. Tell us a little bit about that and how that affected you.</p>
<p><strong>Iuri Milo</strong>  04:54</p>
<p>Mike, that was so meaningful for me, I just have to say I. In fact, I was just reading an article the other day specifically about boys, and I think it was talking specifically about how boys kind of have a tendency, or maybe for a little while, they've been lagging behind, just a lot of metrics, specifically to young women, right, who seem to be just succeeding, kind of an academic areas and and a lot of them are more engaging more in academic or higher education than boys are. And I think a lot of that discussion was about how young men are struggling, like young men are struggling to kind of progress. And I feel like for me, when I engaged in that experience. It was such a meaningful experience. My guess is that a lot of listeners don't know, but basically, you're kind of assigned to an area, right? And you go to that area and there you get to live with other missionaries, and you engage in service. I mean, it could be religious service. It could be other types of service, but really you just end up meeting and talking to 1000s of people from all walks of life, and that was such a coming of age experience for me. I feel like I left there with just a confidence that I didn't have before that really kind of catapulted me forward into my life and into my relationship. So it's amazing that I'm, I'm going to be 50 this year, Michael, and that was when I was 20 years old, when I did that. And it's amazing that that experience still has so much sway and influence in my life. But it does. It was really a positive thing from,</p>
<p><strong>Michael Hingson</strong>  06:40</p>
<p>where did you Where were you assigned? Where did you go? I went</p>
<p><strong>Iuri Milo</strong>  06:44</p>
<p>to beautiful New Jersey, and I served in the lower half of that, all the way from kind of New Brunswick, North Brunswick, all the way down to Cape May and to Trenton and Camden and, oh my gosh, I have such fast you did. I did, yeah, it was just kind of, what you do, you kind of, you know, go through all sorts of areas which is just so fabulous, but, you know, I got to see just some absolutely gorgeous places in in Jersey, and also some places where there's some really, some really challenging poverty, yeah, I just got to see and be a Part of all of that in those communities is really an enriching, deep, rich opportunity. So really grateful for that.</p>
<p><strong>Michael Hingson</strong>  07:29</p>
<p>Yeah, and I think that's the advantage of it, when you can truly go and experience it and experience something that's different than what you normally experience or do it, it has to enhance, I would think your view of the world, and certainly how you you picture things, and I think that's so important that you had the opportunity to do that.</p>
<p><strong>Iuri Milo</strong>  07:55</p>
<p>Yeah, I agree. It was truly transformative. And I would even say, especially as I've gone into the field of psychology, I would definitely say that that two year experience was really formative, I think in my ability to make that decision into the future, it certainly created additional abilities and skills and definitely created some additional compassion and understanding in me. So it was, it was good for me. I hope it's been good for others and but like I said, there's so many cool opportunities that people can engage in. So you're asking me about that?</p>
<p><strong>Michael Hingson</strong>  08:32</p>
<p>Yeah? Well, you you went, you went and did that work. You came back and you went to college. You must have gone to college because you had to get a master's degree along the way.</p>
<p><strong>Iuri Milo</strong>  08:42</p>
<p>Yeah, I did. I jumped right back into college. Was motivated to do that. Performed better than I had before, which, which was great, too. So the that kind of service time was really good for me. I think it matured me quite a bit. And I jumped right back into it. You know, finished up my associates, got my bachelor's and then my master's. So it's, it was, it was a good thing for me to do</p>
<p><strong>Michael Hingson</strong>  09:08</p>
<p>what you get your bachelor's degree in I got my bachelor's in psychology.</p>
<p><strong>Iuri Milo</strong>  09:12</p>
<p>I got my book in psychology with a minor in sociology, and then, gratefully, was accepted into the University of Utah and finished up my my Master's of social work there.</p>
<p><strong>Michael Hingson</strong>  09:24</p>
<p>Wow, so you've been in essentially the social sciences, psychology and social work, your your whole career.</p>
<p><strong>Iuri Milo</strong>  09:32</p>
<p>Yes, I have, I have that was kind of one of the decisions I made, is once I kind of decided to go down that road. I wanted to get as much experience as I could, even working wise. I worked with like foster care agencies, I worked in group homes, I worked in hospitals as a social worker and a Care Center as a medical social worker. So I got a little bit of experience, or even in emergency rooms as well as a social worker there. So I got a little bit of a. A nice and extensive history in that, in that field, and but for the past 20 years, it's really been in in private practice that I've really kind of done my work. And then, of course, the last seven with school pulse and starting up that that service as</p>
<p><strong>Michael Hingson</strong>  10:16</p>
<p>well, what drew you to go into therapy and do what you're doing.</p>
<p><strong>Iuri Milo</strong>  10:22</p>
<p>You know, that was my final internship. When I was finishing up school, I was kind of in charge of finding an internship for myself, and I tried to pursue something that would pay me a little bit. And so I actually met up with a good with who became a good friend of mine. Was a local therapist here who said that he would take me on and let me do an internship there. And sure enough, I did. And so when I finished my internship and finished my year, you know, he basically offered me a position. Said, hey, you know, why don't you stay here and help me to run this private practice, and you can do kind of the substance abuse, and you can work with kids, which were some areas that he kind of was hoping not to do. He wanted to transition and to do other work. And I was doing that actually at the same time that I was doing medical social work at a local Care Center. And then as I built my clientele in the private world, I just stayed and definitely the the money was better, especially once, you know, I was kind of able to go on my own and build my own practice. And so that's kind of how I got into private practice. And once I started it pretty much stayed in, yeah, been pretty good. The rest is history as they say. Rest is history as they say.</p>
<p><strong>Michael Hingson</strong>  11:39</p>
<p>So you so for the last 20 years, you've been in private practice. Why did you decide to go out on your own,</p>
<p><strong>Iuri Milo</strong>  11:50</p>
<p>specifically with private practice? I mean, this is kind of a pretty usual arrangement, like, when you're, you know, being interned, or you're working for somebody else, for somebody else's practice, right? There's, we kind of have a financial arrangement right, where I was giving a share of my profits to that individual. And at some point I I tried to renegotiate that right. I wanted to kind of take less right or make more right. And at that point, my good friend, who's still a good friend to this day, said, Hey, you know, I think you're probably it's time for you to go on your own. And I did. I kind of bit the bullet. Gave that a try, and it was pretty spooky, but you hadn't thought about it. No, I hadn't really thought about that. I just kind of wanted to renegotiate, and so I ended up doing that, and and then later on, partnered up with a few other people and really had a nice, thriving practice with multiple therapists and interns and even some nurse practitioners there who were doing some psychiatry there. And all of that kind of slowed down once I began school pulse seven years ago, and right now I've really got kind of just a small little private practice that I work in the afternoons and where I kind of do my private work, and then the other half of the day I spent trying to build this program and to promote it throughout the country.</p>
<p><strong>Michael Hingson</strong>  13:15</p>
<p>Well, tell us about school plus pulse. You've read, you've you've mentioned it now a few times. So yeah, tell us kind of what school pulse is all about.</p>
<p><strong>Iuri Milo</strong>  13:24</p>
<p>You bet I you know, we started that about seven years ago. We We actually had kind of a surge of student suicides here in 2017 where we lost about seven kids in our community to suicide, and good friend of mine, who's a principal, whom I really respect, and I knew at that time, reached out to me, felt like all he really had at his disposal were just reactive tools and and so what he wanted to do was to find a way to be more proactive, to be more engaging, And to really prevent suicide, instead of just kind of passively waiting and then intervening once things have occurred. And that was really the genesis. That was the beginning. That's where we started. And we started by creating this program that would proactively engage students, versus via text, and then to provide some feedback back, and we've grown now over the past seven years, where we now have an entire team of individuals that we proactively engage students via text we send them. We've created these incredible videos and activities that promote evidence based positive psychology, growth mindset and cognitive strategies to students. Our goal is to protect students, to give them or to feed them or to nurture them with the kinds of things that will insulate and protect them from student suicide, from depression and anxiety, and ultimately to help them to perform and to succeed in school as. Well, and so we provide text based support. We have these email campaigns that go out to parents and to students, and then we provide schools with the suite of services that help to promote student success and, of course, to prevent student suicide and other behavioral issues that they deal with the school. So we've kind of become this, what in schools or districts they call a multi tier solution. And that's really what we try to promote or give to schools, is we want to come in to the rescue. We know they're overwhelmed. We know that students have a ton of needs that they can't meet. All those needs, and we want to come in and immediately provide a solution for them to address those problems and address those issues in a way that's not burdensome to them so</p>
<p><strong>Michael Hingson</strong>  15:49</p>
<p>well, why have there been so many teenage suicides?</p>
<p><strong>Iuri Milo</strong>  15:54</p>
<p>You know, interestingly enough, you know, the CDC has, you know, put out some date or some some data specifically about that, and over the past few years. I mean, in fact, even our Surgeon General, I don't think he's actually our Surgeon General right now, but Vivek Murdoch suggested that the youth mental health crisis was the defining crisis of our time. And so all of these metrics, right, all the way from student anxiety to students feeling hopeless or persistently sad, or students who are having suicidal ideation or attempting suicide and completing suicide, those numbers all seem to be trending in the wrong direction, as far as to why that is. Michael, I would imagine that there's more than one variable. There's a book that I'm sure you may be familiar with, probably your your listeners are familiar with, as well as a book called The anxious generation. I think he has some pretty compelling data and information there, and he talks about two particular factors that I think are interesting. One, of course, is the kind of the meteoric rise of technology and cell phones in particular, not just specific to social media, but phones as a whole. And then, I think he actually talks about parents, particularly. He feels that we've become overly protective of our children, and in a sense, we have, we have we're preaching fear more than we're preaching confidence like encourage, right? So that's something that I constantly tell people, is, send your kids out into the world with confidence, confidence that that they can succeed, but also that when they fail or when they go through difficult times like that, we're going to somehow find a way to synthesize those experiences and for our good, right, for our profit. And so that's those are some of the solution, or some of the things that I think have been mentioned as significant factors to that kind of youth mental health crisis that you're talking about</p>
<p><strong>Michael Hingson</strong>  18:03</p>
<p>well, so today we we see more instances where students, especially girls, but, you know, I think probably all, but especially girls are are Taken, they're kidnapped, and so on and so parents naturally want to monitor them closely or closer, but that has its own problems, as you're pointing out. How do you deal with that?</p>
<p><strong>Iuri Milo</strong>  18:31</p>
<p>You know, interestingly enough, and I don't have that data before me, I think those things are more visible, but I think what I would actually say is, in regards to that, and I think I'm kind of quoting Martin Seligman, who's kind of the father of positive psychology, is when it comes to where our communities are, we're actually safer than we've probably ever been like and I think so all of those things I think that You've just mentioned have all actually kind of tracked down. They are more visible, and I think as a result, parents have become a little bit more protective. But the actual data suggests that it's all been going down. We're actually safer than we've ever been, even though I think those things are more visible now than they've ever been from the past.</p>
<p><strong>Michael Hingson</strong>  19:20</p>
<p>So Well, the problem is, of course, in part, that the media, when something does happen, they make a big deal out of it, and that helps to create a lot of the fear that I think people experience.</p>
<p><strong>Iuri Milo</strong>  19:37</p>
<p>I think you're right. I think you're right. I think obviously the availability right? I mean the fact that this is plastered everywhere, in fact, when I'm when I'm talking to people who struggle, for example, with like an anxiety disorder, one of the things that I always tell them is you need to find a way to manage your input, like and when I say input, I just need the information that you have coming in. Because. If we're constantly putting in the information that's creating that anxiety inside of us, like that's where we're going to live from, it's from a place of fear, instead of a place of courage and confidence, which I think is where we ought to be coming from. But and so if somebody right feels like they have those tendencies right to kind of be anxious, or to worry a lot, or to worship their worries. I always tell look, you need to manage your input. You need to manage that the information that you're taking in, and make sure that you're at least combating that right with some kind of optimistic and confidence building type language, so that you're not just being driven by fear. We cannot be driven by fear like that's like one of my goals, like, fear cannot be driving the car. Fear can be a passenger, but it cannot be driving the car. And oftentimes, when I see people in therapy, that's exactly what's going on. Fear is making their decisions for them instead of their goals, their objectives, their dreams, the things that they want to pursue and the things that are of value and so yeah, we ought to, I hope we can be teach. I hope we can teach that to our kids. Often.</p>
<p><strong>Michael Hingson</strong>  21:15</p>
<p>We can teach it to our parents as well. I know that one agreed, yeah, one of the things that I decided to do when the pandemic began was to write a book about fear. And in part, that happened because in on September 11, I learned that we don't control everything. In fact, we don't control most things. And in fact, was given a message as I was running from tower two, I heard a voice in my head that said, don't worry about what you can't control. Focus on running with Roselle and the rest will take care of itself. And I had the sense that if I and my guide dog worked together, which is really something that most people miss, because they just think the blind the dog does everything, and the blind guy just tags along, which is not true, but if we work together, we would be fine. Well, we were fine. And so when I started to work on live like a guide dog, when the pandemic began, and the whole idea was to use the lessons I had learned from a guide dogs on my wife's service dog, to actually help people learn about fear and learn that mostly fear is always about trying to worry about all the things over which we have absolutely no control, which is well more than 90% of all the things we worry about. And so we don't just worry about the things over which we really influence. That doesn't mean you're not aware of the other things, but you don't have to fear them, because you don't have control over them, and all you can do is worry about the things over which you have control. And so I hear what you're saying, and I understand it, and I agree with it, that so many people are just so fearful of so many things, and yeah, social media and other things don't help. But still, ultimately, people need to learn for themselves that they have to focus just on the things over which they really have an influence and use the rest of what they experience as a vehicle to help them focus, to deal with what they can</p>
<p><strong>Iuri Milo</strong>  23:25</p>
<p>Michael, that's absolutely brilliant. That's so inspiring. And I know you've told me a little bit about that. That's just fabulous. It actually reminds me, and I'm sure that your listeners are probably familiar with the Seven Habits of Highly Effective People, yeah. But I think Stephen Covey talks about that very simple, that very principle. He talks about this, the kind of our circle of control and our circle of concern, right? And if you can kind of imagine, right, there's these two circles, right? It's kind of a smaller one in the middle and then a bigger one around that one, and that circle of control is what you've just described, right? Is, is our ability, our ability, right, to influence things. And influence is such a key word because it's not control, right? It's not our ability to control things, our ability to influence things, but also to be aware, like you said, right, of that circle of concern, right, which is, you know, composed of what other people think, what they're doing, their opinions, right? In fact, have you ever heard of the book by Byron Katie called loving what is man? That's a good book. But anyway, she has a principle in there that I think you would enjoy. He said, she said, there are three kinds of business in this world. There's God's business, other people's business, in your business. And she talks about, you know, how God's business is, in a sense, like, I mean, she's not necessarily referring to God as this. Like. Heavenly Father or heavenly being. But she's saying God, as in, God's business is just what happens around you, right? They're just events or accidents or circumstances that happen around you. Of course, other people's business, right? Is, is what they do. It's what they think. It's their opinions, it's the things that matter to them. And of course, your business is what you're doing. And so her, her concept, right? Is, take care of your business. Like, stop being in God's business. Stop stop being in other people's business. Because when you're in those businesses, you're not in your own business. And so I've always kind of liked that idea of minding your business, right? Not in a narcissistic or like I'm the only person in the world, type of thing, but learning how to take care of your business, and being in that place where you can have maximum impact and influence, but not getting caught up in that fallacy of control, right, where we end up not only creating A ton of anxiety for ourselves, but it really just having incorrect expectations of ourselves in the world around us.</p>
<p><strong>Michael Hingson</strong>  26:08</p>
<p>Well, I remember when the World Trade Center events happened, and for so long afterward, I realized along the way that we didn't have control over and we didn't have any influence over the events of September 11 actually happening, and I don't think I have yet to see a single piece of evidence that tells me that even if the entire United States government works together, which they should do more of anyway, but if they had worked together, that they would have been able to predict and stop September 11 from happening. But what we, each and every one of us, getting back to God's business, other people's business, and your business, getting back to that concept. What was true, and is true is while we didn't have any influence and couldn't have influence over the events actually occurring, we have total influence and control over how we deal with it. And I've seen so many instances where people go after the Muslim church. They go after one thing or another. They say these people are bad. And the reality is, this wasn't a religious thing. This was just a group of thugs who decided they wanted to have their own way, and unfortunately, they functioned very well as a team and kept it quiet, which is why we couldn't figure it out, but the bottom line is, we have control over how we deal with it. And I met one gentleman who had been a fireman up to and including September 11, and then he decided that he wanted to become a police officer because his brother had been an officer and killed on September 11, and he wanted to go after all those terrorists and kill them, which is not a very positive reason for becoming a police officer. And that kind of hatred doesn't help. And I think that it's very important that we really need to look at why we do the things that we do and that we do, and for the right reasons. There's a group of people called Business Continuity people. They're in the business continuity industry. They describe themselves, according to one person who I met from the group called the what if people, they're always analyzing, well, what if this happens? What do we need to do to react to keep the business going? What if this happens? But what I noticed in talking with them, and I was at one of their conferences and delivered a speech in London last year about it. One of the things I noticed is they don't do it out of fear. They do it because they know that they can keep businesses going. But they're not doing it out of fear. They're focusing on what if for a different reason. And that's the thing that I think that we need to do more of collectively as humans, is do it for the right reason, and let fear help focus you, but don't let it overwhelm or blind you.</p>
<p><strong>Iuri Milo</strong>  29:14</p>
<p>Yeah, that's beautifully said. I've heard that that the message of fear is prepare, right? So I think that that, I like that idea right, that you can take, you know, what could potentially be right, kind of, what if ing ourselves to death, right, where we're kind of just or catastrophizing all the potential bad, but what you're describing right is a very intentional look at the what ifs in order to prepare or to find some solutions to some of the problems that could arise. And so I think that that's the key, right is sometimes I'll describe our emotions or even fear as kind of like the lights on a dashboard. Ride on a car, right when you kind of get your, you know, your oil light is blinking, or your engine light comes on, or your tire, you know, is low, and that means something, right? There is a message to that. And so I think that's exactly what we can do, is we can see if we can identify, like, what's the message here? Or perhaps an even more important question is like, what can I do right to address this in a positive way? What do I need to do to address the problem? And so sometimes, when we ask a better question, we'll get better results, we'll get better answers. And so whereas when we ask all the wrong questions, we're going to get crappy we're going to get crappy responses.</p>
<p><strong>Michael Hingson</strong>  30:41</p>
<p>So this is hard to resist, so I won't. Did you ever watch the TV show The Big Bang Theory?</p>
<p><strong>Iuri Milo</strong>  30:48</p>
<p>Oh my gosh. I think I've seen maybe one or two episodes, but I never got into it. Should I get into it?</p>
<p><strong>Michael Hingson</strong>  30:53</p>
<p>Michael, oh, it's fun. It's funny. I'll have to do it. So Penny, one of the women on the show had a car and her check engine light was on for 15 or 13 years while the show was on. So I'm not sure that the check engine light means anything, because she never had a problem with it. Just saying, I love that. I love that. No, I I hear what you're saying, and I think it's it's so important that people need to step back, we need to become more introspective, and we need to start to do more work to understand why we're afraid, because then we can work on fixing that problem. But no one people can advise us, but we have to do the work ourselves</p>
<p><strong>Iuri Milo</strong>  31:38</p>
<p>we do. And even going back to one of the statements that you made just a few minutes ago, Michael, in in regards to, like, our ability to respond right, or, or to, kind of, in a sense, I feel like we're these meaning making machines, right? And I'm reminded of, you know, Victor Frankel's book, Man's Search for Meaning, which you know as a listener. If you haven't had a chance to listen or to read that book, I would just highly recommend it. That's like, it's like a top five for me. It's really solid. But there's kind of this, this wonderful quote in there where he says, between stimulus and response, right? Between what happens to us and what we do with it, right? Or in our response is this space, and in that space is our ability to choose our response. And in our ability to choose our response lies our freedom and our happiness, right? So that's really what that space is, right. Is not just to choose what that response will be, but I would even say that in that space is our ability to choose what that event actually means, right? And if you and if you think about like I, I tend to kind of subscribe to this concept of, you know, cognitive or cognitive behavioral therapy, right? Which is the idea that the way that we perceive the events in our lives matters more than the events themselves, and so our ability to have these these belief systems or ideas are really key. Are great long term solutions that really impact your mood and well being. In fact, sometimes I'll, I don't know if you've ever seen the movie Inception, Michael, but it's one of my absolute favorite movies. I love that movie. And at the beginning of that movie, you kind of have this idea of of extraction, which is the individuals in this movie would go into people's dreams, go into their mind, through their dreams, and their purpose was to steal secrets right from people's minds. But then the movie kind of changes gears a little bit from from the extraction of an idea or an extraction of a secret to inception, right or planting an idea inside someone's mind, an idea so powerful that it would fundamentally change that person. And so I I always like to kind of optimistically or maybe even idealistically think that that their ideas that we can plant inside of our minds that are so powerful that they can positively transform us, and I absolutely believe that. And so I find that as a therapist, that's definitely one of those things that I'm constantly looking to do is sometimes extract right some of those ideas that are running unconsciously inside of us that are just they're no longer of service. They're not effective, they don't help us. And that, of course, is planting the kinds of ideas and belief systems that will help someone to live an extraordinary life because they have an extraordinary mindset.</p>
<p><strong>Michael Hingson</strong>  34:56</p>
<p>And in reality, I believe we have all the answers. Is that is we know what to do. We know how to make that happen, or we should, but we we ignore it. We don't listen to our inner voices. We don't listen to and observe so many things that go on around us that we</p>
<p><strong>Michael Hingson</strong>  35:15</p>
<p>again, just allow fear to take over and overwhelm us, which really doesn't help and doesn't serve us in very good stead at all. Tell me a little bit more about school pulps. How does it? How does it work? Why is it? Why is it so successful? What do you do?</p>
<p><strong>Iuri Milo</strong>  35:35</p>
<p>Well, I don't know if it's, I mean, it's, it's successful because we're able to intervene directly with students. So let me I'll kind of explain it with maybe a little bit of a backstory. That'd be great. Yeah. So So I think schools and I, I've been indirectly involved with schools now for seven years. I don't presume to be an educator myself, but I have had the privilege of just meeting the most extraordinary superintendents, principals, administrators, school counselors, school social workers and school psychologists. So I feel like I've learned a lot over the past seven years. And I think one of the things that schools really want to do right is and schools kind of have to do this. They have to provide services to all students, right? And one of the things that schools right now have to do is they have to provide some sort of whether it's curriculum or initiatives that are meant to prevent student suicide and to improve student wellness, right? And so that's really where school pulse comes in. What we want to be for schools, is that systemic solution, right? There's that great quote which I'm sure you realized, or that you'll remember, Michael, which is, you know, we, we don't rise to the level of our goals or objectives. We tend to fall to the level of our systems, right? Because sometimes systems just aren't in place to make something be sustainable. And what we really want to do is we want to come into schools and provide them with a sustainable solution to all students. And we do that in a variety of ways. So for example, like one of the first things that I tell schools to do the moment that we walk into a school is, let's begin our once a week email campaign to every single parent and every single student our video, we deliver one video a week that those are our Student Success videos that are just packed to the brim with evidence based positive psychology growth mindset strategies and other cognitive strategies that have been proven not only to protect children from suicide and other disorders and other problems, but also to improve student success, student persistence, student wellness, student happiness. And that's really a core principle of positive psychology is the realization that success revolves around happiness and not the other way around, right? It's kind of this Copernican revolution, right? Where we sometimes think that happiness revolves around success, but it's actually the other way around. Happiness is a huge advantage for people, and so our goal is we want to deliver in a in a non spammy way, in a very informational way, the best content available to parents and to students to help them to be successful, to help them to engage in their school culture, To help them to better and improve their relationships, and to help them to succeed academically, of course, which is what schools are there to do anyways. And so we do that through our email campaigns that schools can begin immediately. We provide them with the most comprehensive mental health resource for teens in the country, Truly, truly, and I know that that can sound a little cliche, like really Yuri, is it really the most comprehensive and the best? And the answer to that, Michael is absolutely yes. We have created that. We give that to every school. We also provide schools with our live text based support. Just imagine having a student come into your office, right? Maybe they're struggling, they're failing in school, or they're having issues with their with their grades, or maybe they're having some suicidal ideation or struggling with substance abuse, or maybe their parents are divorcing, and as a counselor or an administrator, you say, Man, I want to provide this kid with some support, right? And you can opt that student in to our amazing text based support, and you've literally at the click of a button, you've just given that student this tool that will be with them all year long, through the holidays, through the summer months, proactively engaging them twice a week over text and then anytime that. Student engages. They're going to engage with a live team of people, not artificial intelligence, but a live team of people that will be available to them after school through the holidays. It's incredible. So we want to provide real tools to schools that don't create more work for them that actually are relieving work from them. And so we're we've really worked hard. We've really tried to listen really. We've tried to listen to them like, what are your problems? What issues are you having? Where Are you overwhelmed? And then let us come in and come to the rescue and provide you with real solutions that relieve your struggle and your overwhelm.</p>
<p><strong>Michael Hingson</strong>  40:45</p>
<p>What are some examples, if you can relatively easily do it? What are some examples, for example, of texts? Oh my gosh. What are some examples of texts that you might send to a student that that help them with that?</p>
<p><strong>Iuri Milo</strong>  41:00</p>
<p>I love it. So every Tuesday, we deliver our brand new Student Success activities. So for example, the one that just went out today, we always try to make our Student Success activities match the time of the year. Obviously it's the beginning of the school year for most people. So the text that just were the activity, the video that just went out this last Tuesday was how to become a better student, or, How do I get to be a better student, right? And so we just released this text, right? It has our little video image, and it just has a little question about, like, Hey, have you ever thought about or how, how do you become a better student? Or, What things are you doing right now to help you to be a better student? And it just has the link. The kids can click on the link, it immediately opens the video, and the kids can watch it. And then on Fridays, we do a variety of things. We send out other inspirational and engaged, engaging content. For example, we might share that quote. We might share the quote that just says, Hey, do you know that positive relationships, multiply your joys and divide your sorrows. Or, you know, we might share that quote by Victor Frankel, or we might show where we might share another quote, let's say by Winston Churchill, that maybe says like, you know, six your your failures aren't fatal, your successes and final, right? And this idea that we can just keep trying and trying and trying and trying and trying. We try to always release texts that are engaging, that are trying to engage the students, because when they engage back, they're going to get a live person that's enthusiastic, that's grateful, and that has a ton of resources available to them to give to those kids, but man, we have seen some incredible success. Michael, I mean, just all the things that you can imagine, all the way from students who are themselves struggling, maybe with suicidal ideation, or whose parents have gone through a divorce, or who have lost a loved one, or maybe who are suicidal themselves, or who are self harmony, or maybe who are having some homicidal ideation, and they share that with us, and we're able to intervene. And we just have some truly like Nobel Prize winning type experiences with students who tell us where they're maybe struggling, or they're dealing with physical or sexual or emotional abuse, and we're able to intervene and help those students is just absolutely phenomenal.</p>
<p><strong>Michael Hingson</strong>  43:24</p>
<p>Do you oftentimes use stories to to help people relate?</p>
<p><strong>Iuri Milo</strong>  43:30</p>
<p>Sometimes, I mean, so that's what, that's one of the beauties, right of having real people answer real texts is they can relate, right? They can talk to them about their own struggles, their own challenges in high school and middle school, right? And they can connect individually with their students. But ultimately, of course, our goal is we want to make sure that we're interested in them. We're asking them questions. We want to make sure that we're seeking to understand, first, right, and then certainly providing them or or or matching them, or meeting them where they are, which really just means with our own experience, right, with our own stories.</p>
<p><strong>Michael Hingson</strong>  44:07</p>
<p>Someone you're engaging students, you you may very well ask them questions, because you've got live people who want to really get to know them.</p>
<p><strong>Iuri Milo</strong>  44:16</p>
<p>That's exactly right. We have kind of an acronym, and I won't spend the time to kind of tell you what each letter of it means, but there's kind of six or seven key areas that kind of govern our conversation or the way that we speak to people, and the first six are really all relationship building strategies where we greet students with enthusiasm, we thank them for being there. We match them, we ask them questions we seek to understand, and then only at the end, right do we offer suggestions or provide some advice with permission. But really, the key is helping students to feel a sense that they're being heard, that it's. Safe, that they're being understood, and only then do we then provide, you know, with some ideas or some suggestions that they could try on their own. So we're and, of course, and I will just say this, because this is important. We I want to make sure that people understand that we're not attempting to be a solution unto ourselves. Really. What I mean by that is our goal is always to connect those students to their networks where they are like we realize that the most important factor for that students, well being, their happiness in the short and long term are positive relationships where they are. So our goal is always to connect students to their parents, to their guardians, to the professionals at the school and to other local resources. That's what we want to build for them, because we know that that's the ultimate protective factor.</p>
<p><strong>Michael Hingson</strong>  45:54</p>
<p>Yeah, I would suspect that sometimes some of your team gets into some pretty heavy discussions</p>
<p><strong>Iuri Milo</strong>  46:06</p>
<p>they can. I mean, we have, we have students who come to us right with I want to tell you that about 80 to 85% of our engagement in interactions with students are of a positive nature, which is actually important too, because by talking about the positive, we enhance it, right? But obviously we have, you know, 15 to 20% of our conversations are, at times, students who are struggling, right? Yeah, all the way from just very basic things, I had a fight with my friend, or I just failed my test, or I'm stressed out, or I'm tired, or I'm not sleeping well, like you said, all the way to, you know, them reporting physical or sexual abuse, and us just caring for them and then connecting them with the help so they can get right help, right there where they are.</p>
<p><strong>Michael Hingson</strong>  46:53</p>
<p>Yeah, and that's, that's really the issue. And ultimately, all you can do is, well, it's not as simple as saying be supportive, but all you can do, really is, is to be there to listen to guide, but students ultimately have to take some steps on their own at your direction.</p>
<p><strong>Iuri Milo</strong>  47:15</p>
<p>Absolutely, absolutely. And like I said, that's kind of our triage, right? Is, is always, I mean, one of the first questions that our team will ask a student who comes to us is always, is your parent? Are your parents aware? Have you spoken to them? Do they know about this? Would you be willing to speak to them? Right? We want to forge that. We want to strengthen that. And then if that's not a possibility, or if they choose to not do that, then our next our next movement, our next scale, right is, is we look to connect those wonderful students to the professionals at the school, which usually means a school counselor, school social worker, one of their administrators, who then kind of help to make that transition, honestly, Back to the parents, but, but that's really what we're what we want to do. Like I said, we're we're not arrogant. We're born on humility. We're not, we're not the ultimate solution or the final solution. We're just, we're part of that, and we're really honored, yeah, we're really honored to be part of that.</p>
<p><strong>Michael Hingson</strong>  48:18</p>
<p>So I assume that as part of what you're doing, you're also working to train the schools, train the staff to be more connected, to deal with more of these solutions, and to understand, hopefully more of what's going on with their students as well</p>
<p><strong>Iuri Milo</strong>  48:38</p>
<p>what we are, I think, and I Think this is kind of a key part, and I'll just share it as my own personal opinion. I really feel like I'm thinking about like universities, like Yale, Harvard, Stanford, I mean, even like BYU, or, I'm sure, other colleges or universities throughout the country, and some of the most, if not the most popular classes on campus have to do with wellness, student wellness, the science of happiness. My goal, honestly, Michael, is, why are we not doing this in high school, like, why are we not teaching these valuable concepts that not only protect our kids, right? Which is really where I want to aim. Our focus is on building the protective factors for our children, instead of just being enamored and hypnotized by the risk factors or the diagnostic side of things, and so that's really what I'm hoping to bring to schools, is this incredible dose and injection of positive and growth mindset strategies that help students to succeed, academically, socially, in their relationship. Groups in their life, physically, emotionally, spiritually, etc, like that is the goal. That's where I feel like my opinion is that's where school should be. Doing more, more of that proactive and preventative measure, instead of this overly focus on suicide, which, of course, is important, and I want to prevent suicide. My opinion is that I think we'd be doing a better job of preventing suicide by leaning on and fortifying the protective factors of children instead of just focusing on the risk factors, right?</p>
<p><strong>Michael Hingson</strong>  50:36</p>
<p>And I hear what you're saying, and I understand it, and I agree. I think it's so much more important, and there's so many reasons to do that, and hopefully more people will catch on to it, including parents. Because parents have to learn to interact with their students in a different way than a lot of parents tend to do today.</p>
<p><strong>Iuri Milo</strong>  50:59</p>
<p>So that's one of the things that we do right is part of our is part of our our email campaigns are meant to go out to parents, and we do that for two reasons. Number one, because we I'm a parent myself. I've got five kids like I think it's fabulous like that. We want to send we want to be completely transparent and share the very best that we have with those parents so that they have some fabulous resources to use with their own children. That's one. And then, of course, the other kind of mentioned the right is the idea that we just, we're trying to develop them, and at the same time, also be respectful of parental rights and be transparent, right?</p>
<p><strong>Michael Hingson</strong>  51:44</p>
<p>You have written two books, mind over gray matter and Know thy selfie. Tell me about those.</p>
<p><strong>Iuri Milo</strong>  51:49</p>
<p>Oh man, those were like joyous times in my life. I'll tell you just a brief little story. I won't take too long, I promise, but that's okay. Mind Mind Over gray matter was, was the first book that I wrote, and it's really kind of geared more towards adults, but I I want to say that I was maybe 13, maybe 14 years into my practice or so, and had always kind of thought of this idea of writing a book had kind of been percolating In my mind. My mom was a writer herself, just a beautiful poet, truly like in my opinion, just immensely, immensely talented. And I think in some way, consciously or unconscious, she kind of planted this little idea inside my mind to write. And I was always kind of intrigued by that, and so I had always kind of talked about this idea of writing and wanting to write. And my wife, honestly, God bless her, she, she challenged me. He said, you just stop talking about it and do something about it. And I'm so grateful for her. And I think that that statement probably hurt and stung a little bit, but honestly it became a little bit of the driving force. And I started, I mean, I would wake up, I kind of had a little bit of a routine. I would wake up about five. I would write and edit and edit and write and write and edit. And I did that for months and months and months and and began to kind of build this project and put it together. And that's really what mind over gray matter was. It's kind of built on this idea that we can use our mind, our best thinking, our best self, basically to change the brain that sometimes acts from a really irrational or primitive place. And so I kind of try to make this distinction right between our brain, which is kind of the biological survivalistic organ that's kind of housed inside of our inside of our cranium, right, and our mind right, which is our best thinking and that we can kind of educate and train our brain to do those things that are of greatest worth and value. And so it's just filled with lots of ideas and fun chapters that are meant to just elevate one's perspective and one's mindset to really create an extraordinary mindset, or extraordinary psychology so and then, know, thy selfie was kind of that version, but written for teens like so, kind of writing things at that kind of more teenage language, but just really, just some platitudes and some ideas on how to make their life better and to just live deep and suck the marrow, right, which is kind of one of my very favorite quotes by Henry David Thoreau, right? That's what I want kids to do, instead of just getting caught up in apathy and just ambivalence and not doing anything.</p>
<p><strong>Michael Hingson</strong>  54:55</p>
<p>So if you could go back and tell your younger self something about mindset. What would it be?</p>
<p><strong>Iuri Milo</strong>  55:03</p>
<p>I think, as a young boy, was really fortunate. I feel like I just grew up in an extraordinary place with, I think, parents that really cared and loved me. I'm so grateful for my older brother and sister who really led the way for me. But I dare say that that that some of my life, especially when I moved here to the United States, when I came to America, I think fear really held me back. Fear, fear of fear of results or outcomes or being rejected, and I just didn't it just, I just didn't know enough, you know, I didn't really think of the idea that rejection really just means next or a redirection, right? And so I think as a result, I really held back. I didn't try a lot of things, and so I have some regrets, which I think is absolutely fine. I think I think it's fine to have some regrets as I look back into my life, but I think that's one thing that I would say is, is I wish I would have lived a little bit more courageously. I wish I would have been a little more proactive and engaged instead of passively, kind of waiting for things to come to me. So I would have said, Yuri, like, just send it my friend. Like, get out there, give it a go, try things out. Like, go out there and fail spectacularly and figure that out, learn from that and move on to the next thing and and really build some skills that will become these renewable sources of joy and happiness for you, and just go for it, and so that that's what I would have said. I would have said to just stop shrinking, instead start rising up.</p>
<p><strong>Michael Hingson</strong>  56:57</p>
<p>What's one common myth or mistake about therapy and psychology that you wish you could just totally eliminate,</p>
<p><strong>Iuri Milo</strong>  57:04</p>
<p>I think thanks for asking that. That's a fun question. Probably one of the questions that I most asked as a clinician is, did you ever get kind of bogged down by meeting with people and just hearing all the negative things about their life. And so I think that the assumption there, right, Michael, is that therapy is this kind of negative place, right, where we're just kind of commiserating, or I'm just listening to people's problems, and somehow it's burdening me and my soul, and I think my answer to people is Man Therapy is such an incredibly positive environment, at least with me. I mean, I guess I can't speak for anybody else, but, but for me, it's never just about me absorbing right like this receiver like people's misery. It's taking some of those struggles at times, right, and learning how to synthesize those so that we can turn them towards benefits, or how to move forward, how to look for solutions like so for me, therapy is this incredibly optimistic place where we're constantly looking to build and grow and develop and create and find a way to take the challenges of our life and consecrate them for our good. Like to have them build it, build us for our good. And so that's, I think, one of the misconceptions that I would love for people to realize is that, like you're going to come to therapy and you're going to leave, I hope, relieved and feeling with a sense of hope from day one, like that's how you should be feeling when you leave that therapist's office.</p>
<p><strong>Michael Hingson</strong>  58:55</p>
<p>Ultimately, you, as a therapist, can only you can give people a lot of information, but you have to do it in such a way that you show them that they have to adopt the answers for themselves. You can't force people to do that. And it's so exciting. I'm sure when you see that happen,</p>
<p><strong>Iuri Milo</strong>  59:15</p>
<p>it is but I but I think that that's actually really important too. Michael, right is, is the recognition, right, that that there is a clear and distinct line right between myself and other people, right? And influence. We talked about that a little bit earlier, right? Because I have to realize that, like I have to realize that I'm here to invite, to present, to encourage, to assist, but then that people certainly have that ability, and that's their business, right? Like that's their business. Their business is to choose whether to do or to follow or to be encouraged or not. And I think that that's for me, that's been helpful in my profession to keep myself, I suppose, happy and joyous with where I am, despite some of the choices of my clients, like. Is I truly, I truly respect them, and I respect their ability to choose for themselves whether to do whatever I suggest or whatever things we come up together in therapy, or whether or not to and I respect that, and I respect that that may be a long process for them, and that there's a lot of story to be written, and that things don't have to change according to my timeline.</p>
<p><strong>Michael Hingson</strong>  1:00:24</p>
<p>Well, the other part about that is that the very fact that you project that kind of an attitude and help people see that it's up to them, and that you have, if you will, the line that you won't cross, maybe that's not the way to put it, but you you have a part that you play, but they're really the main players. When you're able to project that and people understand it, that's got to be a cool thing.</p>
<p><strong>Iuri Milo</strong>  1:00:53</p>
<p>It is. And my hope is that that'll do two things. Number one, I, I do it's really important for me, I think, as a therapist, right, I I don't want to speak to just be heard, right, or just for the sake of speaking my my goal, right, as a therapist, right, is, is, I want to craft the message in a way and with the kind of tone and attitude, right, that it will make it more likely that it will be received, right? And so when I approach things with gentleness, with kindness, with compassion, right, even when I approach it with that kind of mentality of like, hey, here are a couple of ideas, and you can take them or leave them like, and I love you either way, right? I actually find that that opens people and makes them more receptive to listening when it's not given from a place of constraint, right, right? And so for me, that that's really what it's about, right? Is I try to convey that attitude in part because I'm I'm hoping that my words or my suggestions can be considered not because I I'm somehow communicating all the truth or capital T truth all the time, but I work really hard to try to provide, you know, obviously things that are could be meaningful and valuable for them.</p>
<p><strong>Michael Hingson</strong>  1:02:16</p>
<p>As I said, You're conveying through attitude and through the way you behave, something that people can react to, and hopefully they they see it and they do it. What are a few habits that you have adopted to help maintain your mindset every day?</p>
<p><strong>Iuri Milo</strong>  1:02:38</p>
<p>I've got a couple of things. I and I'll speak spiritually here for a second, that the practice of prayer and it you know, and for you that might be contemplation for you, that might be meditation for you, that might be journaling, whatever that is. But without a doubt, I just have to say that I find that a lot of my days sometimes are spent with this kind of active conversation that's happening through prayer for me and for me, that has just been it's been something that actually my mind will turn to almost automatically. I mean, it's been a long time. I'm almost 50 years old. I've been doing that for a long time, yeah, but it's become a really significant part of my life. The other thing that I would say, and I kind of talked about, kind of having, you know, some activities, right, that kind of become these renewable sources of joy or happiness for me, and I really like those you know, whether it be like, you know, playing the guitar or climbing or running with friends or doing these activities, especially if I can include them or include my family in it, that's like, top notch, right? Because that's like, the top or the peak of my life is to do those things with my family. But I would say doing those things and continuing to find ways to keep my mind, my body, my spirit, growing. I just feel like I think we're made to evolve like I think everything in our bodies and mind screams evolution and progression. And when I believe that I'm growing and evolving, I'm happier, for sure. And so for me, that's something really important as well as I feel like I have to be nurturing growth, and when I am, I find that there's energy inside of me, so that's an important key</p>
<p><strong>Michael Hingson</strong>  1:04:43</p>
<p>for me. I'm with you. I know for me, prayer is a very important part of what what I do. And for me, it isn't so much the praying me saying, God, this is what I need, because God knows what I need. It's more me listening to get the answers</p>
<p><strong>Iuri Milo</strong>  1:05:05</p>
<p>so important. I agree with you. I think that that's one area, Michael that just speaking to you. I'll use you as my coach. I feel like I could do better there. I could do better there. I think allowing God or a little bit more time for that inspiration or potentially even revelation to come through. That's an area where I feel like I'm sometimes so rushed right that I maybe do a lot of talking there, kind of like what I've been doing in this episode, Michael and maybe I need to allow more of those times to just to listen. I think that would be a powerful practice that I think I need to maybe improve a little bit as well.</p>
<p><strong>Michael Hingson</strong>  1:05:56</p>
<p>Well, if people want to reach out to you, to learn about school, pulse, or just interact with you in some way. And I don't know whether you're taking on too many additional clients, but how do they do that?</p>
<p><strong>Iuri Milo</strong>  1:06:07</p>
<p>Yeah, I mean, so you can for school pulse, specifically, you can go to our website, at school <a href="http://pulse.org" rel="nofollow">pulse.org</a>, and you can, you can reach out to me. You can, you can see kind of what we're about. And I'll also provide some stuff for Michael if you want to add that, please like a link to those. If you want to reach out to me individually, you can just go to you can just email me directly at Yuri. And my name is kind of strange. It's I, you are i at school, <a href="http://pulse.org" rel="nofollow">pulse.org</a>, and you can just email me directly and and let's chat. I'm happy to engage with you in wherever state you're in, so I'd love to help</p>
<p><strong>Michael Hingson</strong>  1:06:47</p>
<p>cool well, I want to thank you for all of this today, and I want to thank all of you for being here with us. I hope you've enjoyed it. I hope you find it helpful, and that you'll reach out to Yuri, because I am sure that school pulse will help your kids, and I'm sure that he's got lots of wisdom that he would be very happy to share. So please reach out to him. I'd love to hear what you think about today's episode. Please email me at Michael H, i@accessibe.com</p>
<p><strong>Michael Hingson</strong>  1:07:15</p>
<p>that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and please, wherever you are, give us a five star rating for the podcast episode today. It's valuable. We love your feedback. We love your thoughts, and I want to hear what you have to say. And for all of you, including you, Erie, if you know anyone who ought to be a guest on unstoppable mindset, love to have an introduction. So please do that. But for now, I just want to thank you, Yuri, this has been great. I want to thank you for being here and for all the wisdom that you've imparted to us today.</p>
<p><strong>Iuri Milo</strong>  1:07:50</p>
<p>You're very kind. I really appreciate you, Michael and your your searching questions. You're very good. I really appreciate that</p>
<p><strong>Michael Hingson</strong>  1:08:01</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Why Confidence Beats Fear in Building an Unstoppable Generation with Iuri Milo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f44911fb-6e61-44da-b14d-a2329c8d895d.mp3?source=rss&amp;ext=asset.mp3" length="27763322" type="audio/mpeg" />
<itunes:episode>410</itunes:episode>
</item>
<item><title>Episode 409 – Unstoppable Innovation: How Entrepreneurs Can Defend Their IP with Devin Miller</title>
<guid isPermaLink="false">https://pinecast.com/guid/549f61d5-40a8-497c-9e29-4f14c883880d</guid>
<pubDate>Tue, 27 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:13:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ee21c6c5-ec90-48ac-8ade-070252f5d2a7/UM409-Devin_Miller-Cover_Art.jpg" />
<description><![CDATA[<p>Protecting your ideas can be the difference between building momentum and watching someone else run with your work. In this episode of Unstoppable Mindset, I sit down with patent attorney and entrepreneur Devin Miller to explore what founders and business owners really need to know about patents, trademarks, and intellectual property. Devin shares how his background in engineering, startups, and law shaped his approach to innovation, and he breaks down the real differences between provisional and non-provisional patents in clear, practical terms. We talk about common mistakes entrepreneurs make, how legal protection supports growth instead of slowing it down, and why understanding intellectual property early can help you compete with confidence. I believe this conversation will give you clarity, direction, and a stronger foundation for protecting what you work so hard to create.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:18 – Hear how growing up in a small town shaped Devin’s approach to problem-solving and business.00:12:53 – Learn why Devin combined engineering, business, and law instead of choosing a single career path.00:19:32 – Discover how a student competition turned into a real wearable technology startup.00:30:57 – Understand the clear difference between patents, trademarks, and copyrights.00:33:05 – Learn when a provisional patent makes sense and when it does not.00:53:52 – Discover what practical options exist when competitors copy or knock off your product.</p>
<p><strong>About the Guest:</strong></p>
<p>Devin Miller is the founder of Miller IP, a firm launched in 2018 that helps startups and small businesses protect their inventions and brands without breaking the bank. He’s overseen over a thousand patent and trademark filings with a 95 percent success rate on patents and an 85 percent success rate on trademarks, making sure garage inventors and side hustlers get the same high-quality service as big tech.</p>
<p>Before starting his firm, Devin spent years at large law firms working with clients like Intel and Amazon, but he found his true passion in helping scrappy entrepreneurs turn ideas into assets. He blends legal know how with an entrepreneur’s mindset, offering flat fee packages, DIY legal tools, and hosting webinars and a podcast series to demystify IP.</p>
<p>A lifelong runner who knocks out 10+ miles a day and 30-40 miles daily biking (except Sunday), Devin listens to audiobooks and podcasts while training for marathons. When he’s not drafting office action responses or co-hosting Inventive Journey, you might catch him brainstorming the next Inventive Youth program or sipping coffee while sketching partnership agreements.</p>
<p><strong>Ways to connect with Devin</strong>**:**</p>
<p>If you’d like to talk strategy or swap running playlist recs, feel free to schedule a chat at <a href="http://strategymeeting.com/" rel="nofollow">http://strategymeeting.com</a></p>
<ul>
<li>LinkedIn profile </li>
</ul>
<p><a href="https://www.linkedin.com/in/lawwithmiller/" rel="nofollow">https://www.linkedin.com/in/lawwithmiller/</a></p>
<p>Firm website [<a href="https://www.lawwithmiller.com" rel="nofollow">https://www.lawwithmiller.com</a>](<a href="https://www.lawwithmiller.com" rel="nofollow">https://www.lawwithmiller.com</a> &quot;<a href="https://www.lawwithmiller.com" rel="nofollow">https://www.lawwithmiller.com</a>&quot;)</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>Well, hello to all of you, wherever you happen to be today, you are listening to or watching or both unstoppable mindset and I am your host. Mike hingson, our guest today is Devin Miller, who founded the company, Miller IP, and he'll tell us all about that and what that means and so on as we go through this. But I will tell you that he is a lawyer. He deals with patents and other things and a lot of stuff relating to startups. I think that's going to be a lot of fun to talk about. So without any further ado, as it were, Devin, welcome to unstoppable mindset. We're really glad you're here. Thanks for having me on. Excited to be here. Well, we're glad. We're glad you're here. Can you hear me? Okay, now I hear you.</p>
<p><strong>Devin Miller</strong>  02:06</p>
<p>Well, we're sorry for the delay, but I said I'm excited to be here and looking forward to chatting.</p>
<p><strong>Michael Hingson</strong>  02:11</p>
<p>Well, perfect. Well, let's start. I love to always do this. Let's start kind of at the beginning. Why don't you tell us about the early Devon, growing up and all that?</p>
<p><strong>Devin Miller</strong>  02:21</p>
<p>You know, I I'm happy to do. I don't know there's anything that probably stands out. I was probably fairly typical. So I was raised in a religious family, so we're attended church regularly every week. And I had a couple sisters, an older and a younger one, and was went through, went through schooling and or studied, probably the typical course. So I don't know there's anything stands out. I was in a small town, so grew up as, probably not as small as I'd like it to be anymore, but a small farming town, and it was, it was kind of always enjoyed the small town fill, and actually am back to being in that same hometown where I live now with my family. But yeah, so I did that, and I did probably the at the time, the typical thing with the it's growing up with kids and sports and doing things, and went through high school and and after that, jumped or went off to college. But I don't know if there's anything in particular that stands out in my mind, other than probably, at least in my mind, a pretty typical childhood and upbringing, but enjoyed it nonetheless. But happy to provide any details or I can jump into a bit about college.</p>
<p><strong>Michael Hingson</strong>  03:38</p>
<p>Well, where did you go to college?</p>
<p><strong>Devin Miller</strong>  03:40</p>
<p>Yeah, so I went to Brigham, young university, just or BYU, just out here in Utah. So I went off to so, or I graduated high school and I went off to a year of college. So I went off to BYU, kind of intending to go into electrical engineering, which is what I or one of the degrees I ended up studying with, and then I did that for a year, and after which I went off and did a served a religious mission for my church, so Church of Jesus Christ, or Latter Day Saints, otherwise nicknamed Mormon. So I went off and went to Taiwan for about two years. So didn't have any idea, even at that point where Taiwan was and certainly didn't know the language, but when studied that, or they have a training center where you get an opportunity to study it for about three months. So I studied it and then went off to Taiwan and served that religious mission for my church for a couple years before coming back to the high school, or good, not the high school to college to continue my studies.</p>
<p><strong>Michael Hingson</strong>  04:43</p>
<p>I several, several comments. One, I know what you mean about small hometowns. We moved from Chicago, where I was born, to California when I was five, we moved to a town called Palmdale, and it was a very small rural town about 60. Five miles north of Los Angeles. I don't know what the population was when we first moved there, but it couldn't have been more than 1000 or 1500 people spread out over a little bit of a distance. For me, it was great, because without there being a lot of traffic, I was able to do things I might not have done nearly as well in Chicago things like riding a bike, learning to ride a bike and walking to school and and not ever fearing about walking to school for any reasons, including being blind. But oftentimes I once I learned how to do it, I rode my own bike to school and locked it in the bike rack and then rode home and all that. But then Palmdale started to grow and I'm not quite sure what the population is today, but I live in a town about 55 miles east of Palmdale called Victorville, and as I described Victorville growing up, it was not even a speck on a radar scope compared to the small town of Palmdale, but we we moved down to Southern California from the Bay Area my wife and I to be closer to family and so on. In 2014 we wanted to build a house for Karen, because she was in a wheelchair her whole life. So we wanted to get a a house that would be accessible. And my gosh, the only place we could find any property was Victorville. And at that time, in 2014 it had 115,000 people in it. It has grown. Now it</p>
<p><strong>Devin Miller</strong>  06:31</p>
<p>has grown. And it tends to be that, you know, it feels like everybody's always kind of chasing the small town then, or people find out about it. Everybody moves in. It's no longer a small town, and then you're off to chasing the the next small town, wherever that might be. So it's kind of a perpetual cycle of of chasing that small or at least for the people to like it. Not everybody loves it, but I'm certainly a proponent of chasing that small town feel from from place to places, as you're trying to or trying to find or recreate what you probably grew up with. So it is a it is a cycle that everybody I think is chasing,</p>
<p><strong>Michael Hingson</strong>  07:09</p>
<p>yeah, well, for me now, my wife passed away in 2022 we were married 40 years. And so the thing about it is that there are probably advantages for me living alone, being in a place that has a few more people and a few more of the kind of amenities that at least somewhat larger towns have, like a Costco and some some restaurants. We actually live in a homeowner's development, a homeowner's association called Spring Valley Lake, and I live within walking distance of the Country Club, which has a nice restaurant, so I'm able to go to the to the restaurant whenever I choose, and that's kind of nice. So there's value for me and being here and people say, Well, do you ever want to move from Victorville now that your wife died? And why do I want to do that? Especially since I have a 3.95% mortgage? You know, I'm not going to do that, and I'm in a new house that. Well, relatively new. It was built in 2016 so it's pretty much built to code. And insulation is great. Solar is great on the house. Air conditioning works, so I can't complain.</p>
<p><strong>Devin Miller</strong>  08:20</p>
<p>No, sounds like a good setup, and it's kind of one where, why, if you enjoy where you're at, why would you move to go somewhere else that you wouldn't necessarily enjoy? So it just sounds like it works out.</p>
<p><strong>Michael Hingson</strong>  08:29</p>
<p>Well, it does, and I can always, as I need to being a keynote speaker and traveling, there's a shuttle that'll take me down to the nearest airports. So that works out. Well, that's awesome. So you went to, I'm a little bit familiar with the the whole LDS missionary program, Mission program, we we were not part of the church, but we lived, when my wife and I got married, we lived in Mission Viejo and we had neighbors right next door to us, who were members of the church, and they came over one day and they said, we have an issue. And I said, Okay. And my wife said, Okay, what's the issue? Well, we have a couple of missionaries coming in, and the only homes that are available to these two boys are homes that already have young female girls in them. So they really can't be in those homes. Would you be willing to rent your one of your rooms to missionaries? And so we said, and well, Karen said, because she was a member of the Methodist church, we said, as long as they don't try to mormonize us, we won't try to methodize them. And we would love to do it. And it worked out really well. We had a couple of missionaries for a while, and then they switched out. And eventually we had a gentleman from Tonga for a while, and we actually had a couple girls for for a while. So it worked out really well, and we we got to know them all, and it was a great relationship. And they did their work, and at Christmas time, they certainly were invited to our Christmas parties. We. Had every year a party. What we actually had was what we call a Christmas tree upping. We got the tree, we brought it into the house, and we invited all of our friends and neighbors to come and decorate the tree in the house. Because, needless to say, we weren't going to do that very well. Karen especially wasn't going to be able to stand up and decorate the tree. So we got them to do all the tree decorations and all that, and we fed them. So it worked out.</p>
<p><strong>Devin Miller</strong>  10:26</p>
<p>Well, it's awesome. Sounds like, great. And you hit on. I said, that's probably my, my favorite part of the Christmas is a Christmas tree. So growing up, we always had a real live tree, but it was always, you know, it was downstairs in the basement, and had lower ceilings. And so I was always kind of the opinion, hey, when I grow up, I want to have the a huge, you know, kind of like in the newbies at 20 plus or 20 or 20 plus foot tree, yeah. And lo and behold, we, or at least the couple houses that we build have always had, at least in the living space, have had the pretty high ceilings. And so that's always what we do. We'll go out and we'll cut down a live tree. So we'll go out to kind of in nature, to the forest, where they let you cut them down, and we'll, we'll cut down, usually it's around a 20 plus foot tree, and then have it strung up in the house. And I always tell my wife, I said, I'd rather that one could be my Christmas present. I'd be just as happy, because as long as I have my tree, it's a good Christmas for me.</p>
<p><strong>Michael Hingson</strong>  11:23</p>
<p>Yeah, oh, I hear you. Well, one of the boys who lived next door to us went off on a mission to, I think it was Argentina, and was gone for, I guess, two years. What was really funny is when he came back, it took him a while to re acclimatize his speaking English and getting back his American accent. He was he definitely had much more of a Spanish accent, and was much more used to speaking Spanish for a while. So the the three month exposure period certainly got him started at the at the center there in Utah. And then he went off and did his missionary work and then came home. But, you know, it's, it's got to be a wonderful and a very valuable experience. How do you think it affected you?</p>
<p><strong>Devin Miller</strong>  12:10</p>
<p>Yeah, I think I said, I think it would be, you said it probably well, is it like one where to say, Hey, this is the most fun time in your life, and you'll never have a more fun time. I don't know that. It's kind of like, you know, I liken it to I so I like to do a lot of running, so or in older years. I don't know that I was as much in younger years, but kind of discovered not that I love running, per se, but love to get out and decompress and otherwise, kind of have a time where I don't have a lot of intrusions or other things that are pressing in on life. And so with that, you know, I've done a number of marathons and marathons, you know, everybody again, says, Well, did you have fun? Or was it a good or was it good marathon? So I don't know that it's ever fun. I don't and do it, but it's a good accomplishment. You it's, you go out, you set your mind to something, and then otherwise, at the end of the day, you reach your goal. And, you know, kind of has the that sense of accomplishment and learning and become improving yourself. That's probably a lot of how I like in a mission is, you know, you have a lot of stresses of learning a new language, being in a different culture, doing something that you're unfamiliar with or not accustomed to, and at the end, you know, you learn a lot of things, you are gain a lot of skills. You hopefully impact a lot of people's lives for the better. And so it is definitely one of those where it's a great accomplishment, but it's not, you know, it's not one way to say, hey, this was a fun vacation where I got to go play for two years. So it it works out well, and I would absolutely do it again.</p>
<p><strong>Michael Hingson</strong>  13:31</p>
<p>Yeah, I'm sure you learned a lot, and you probably learned a whole lot more in a lot of ways, than most of the people that you you visited with because you treated it as an adventure and an adventure to learn. So that's pretty cool, absolutely. So you came back from that and you went back to college, and did you continue in electrical engineering? Or what</p>
<p><strong>Devin Miller</strong>  13:56</p>
<p>did you do? Yes and no. So I did continue in electrical engineering. Or so I came back and, you know, the intent was, and what I continue to do is to study electrical engineering. I did add on a second degree, which I was a Mandarin Chinese and so I can't remember, I mentioned I I served in Taiwan for those couple years and had an opportunity to kind of, you know, learn and study the language. So as I was doing that, I kind of came back and said, Well, if I've already put in the effort to learn the language and to study it, I might as well, you know, utilize it, or add it to the degree. And so I I really started, or I added that as a second degree to the first degree. So I came out with both the degree in Chinese or man or Chinese, as well as electrical engineering. So yes, continue to study that. And then from that, you know, kind of just as a part of that story. So I was coming out, kind of getting, you know, the senior year, kind of getting towards the end of that degree, and looked at and said, you know, what do I want to do when I grow up? And I still know if I know the full answer, but I did look at it and say, Hey, I, you know, I don't know exactly what I want to do when I grow up, but I don't, I like engineering. Engineering, but I don't want to be an engineer in the sense that, you know, not that I didn't like engineering, but it was one where a typical electrical engineers, you come out of graduate school, you go work for a big company. You're a very small cog and a very big Will you work for. You know, 1015, years, you gain enough experience to have any say your direction and what projects you work on or really have any impact. Not saying that's not really what I want to do when I grow up, or when I start into the working world. And so kind of with that, I, you know, I had a couple interests I enjoyed, you know, kind of the startup, small business, kind of that type of world. And I also found it interesting to on the legal aspect of intellectual property, so patents, trademarks, and really more. At the idea of, hey, you're going to work with a lot of cooling or cool inventions, cool people are working on a lot of unique things, and you get a lot more variety. And you get, you know, kind of be more impactful. And so that was kind of the the Crossroads I found myself at saying which, you know, kind of which direction I want to go. And, you know, kind of, rather than take one or the other, I kind of, I split the road and decided I was going to do both. So I went off to graduate school and did both an MBA or a master's in business administration as well as a law degree, kind of focused more on intellectual property. So went off and studied both of those kind of with the intent of, you know, I don't want to just be fit into one box or do just one thing, but I'd like to keep a foot in the business world, startup world, and have an opportunity to pursue my own business as well as doing the law degree. So I did that in a Case Western Reserve out in Cleveland, Ohio, studying both of those degrees</p>
<p><strong>Michael Hingson</strong>  16:34</p>
<p>when you were getting your degree in manner, in Chinese. Was that all about speaking the language, or was it also involved in history and civilization and understanding more about China? What was it like?</p>
<p><strong>Devin Miller</strong>  16:47</p>
<p>It was really more, certainly, there was a or, I guess, are you saying within college or within the mission itself?</p>
<p>16:54</p>
<p>In college? Okay, yeah. I mean, it was,</p>
<p><strong>Devin Miller</strong>  16:57</p>
<p>it was still primarily focused on the language. You know, the nice thing is, you can test out of a number of the, you know, entry level or their beginning classes, as long as you can show a proficiency. So there may have been some of that, and you still got, you know, some of the classes, would you still study a little bit of poetry, or, you know, within the language context, they've used poetry as a way to kind of learn different aspects of the language. You'd get a little bit of history, but pretty, or vast majority of focus was kind of both speaking as well as the the written and, you know, those are really as opposed to, like English speaking, where it's phonetics and you can or sound out and kind of understand what a you know, what something means by sounding it out, you don't have to know the word in order To, you know, to pronounce it. Chinese is not that way. So you have characters that are just every character you have to memorize. There is no phonetics. There's no way that you can look at a character and sound it out. And so there's a large amount of just memorizing, memorizing, you know, 20,000 characters to read a newspaper type of a thing. And then on the flip side is you have to learn the language, which is, you know, which are already focused on that, more on the mission, but you have to do pronunciation, so you can say the same word with different tones and it has entirely different meaning. So really, there was enough there on the language side, they tended to primarily focus on that, just because there was quite a bit there to</p>
<p><strong>Michael Hingson</strong>  18:19</p>
<p>dive into. It's a complicated language.</p>
<p><strong>Devin Miller</strong>  18:23</p>
<p>It it is certainly or uniquely different from English. I would say probably English to Chinese speakers is the hardest language because it's the most different from their language. And vice versa for English speaking Chinese is at least one of the this or harder languages because it is entirely different. So it is one that has a lot of intricacies that you get to learn.</p>
<p><strong>Michael Hingson</strong>  18:45</p>
<p>I took German in high school for three years, and then in college, I did a lot of shortwave listening and encountered radio Japan a bunch. So I actually took a year of Japanese, and I think from a written language, it's a lot more complicated than spoken language. I think it's a lot more straightforward than Chinese and a lot of ways easier to learn. But even so, it is different than than Latin languages by any standard.</p>
<p><strong>Devin Miller</strong>  19:16</p>
<p>But it is. It's an animal in and of itself, but it makes it fun.</p>
<p><strong>Michael Hingson</strong>  19:21</p>
<p>Yeah, that's right, it does make it fun. Incident. And then, as I said, it was an adventure. And all of that was, was an adventure. My master's is in physics. That was an adventure. And until you spend a lot of time dealing with physics and hopefully getting beyond just doing the math, you learn how much of a philosophical bent and how much about society and the way things work really is wrapped up in physics. So again, it's it's kind of fun, and unlike a lot of physicists or engineers. I've never thought that one is better or worse than the other. I think they both have purposes. And so as a physics person, I never pick on engineers.</p>
<p><strong>Devin Miller</strong>  20:11</p>
<p>I am, I wouldn't pick up. I wouldn't pick on any physics or physicists or physics majors, either, because that's equally, if not more difficult. And so there's a lot of learning that goes on and involved with all of them. But they're all of them are fun areas to</p>
<p><strong>Michael Hingson</strong>  20:26</p>
<p>study with. They are. So once you you got your master's degrees, and you you got your law degree, what did you go off and do?</p>
<p><strong>Devin Miller</strong>  20:36</p>
<p>Yeah, so I mean, I would probably back it up just a little bit. So kind of during that period where I was getting the degrees, couple things happened. Had a couple kids. So started out first kid while I was doing the, I guess the second year where I was in under or doing the law and MBA degree, doing it as a joint degree. And so had the had a kid. And then during that same period, the next year, about a year about a year and a half later, had another kid. And so that puts me as a it's a four year program, if you combine both of them together. And so I was in the kind of the third year, the four year program. And while I was doing those studies, you know, I had a I was doing a couple things. One is, I was doing the both, or studying both majors, raising the family. I was working about 20 hours as a law clerk or for a law firm, and then during that, I can't remember or if it was a flyer, or if it was, you know, an email or whatnot, but came across a business competition, or it's kind of a, it was kind of a, a multi disciplinary competition wherever, you know, people of different degrees and different fields of study would get together, you form a group of four or five, and you work on developing an idea, and then you would enter it into the competition and see how it goes. And so we did that the first year, and we did something, an idea to make Gym Bags less smelly, and then enter that in and took second place. And during that period, next year comes along, we're all in our final year of our degree. And as we're doing that, we are studying the degree and or entering the competition again. And we decided to do something different. It was for wearables. You know, this is before Apple Watch, or, you know, the Fitbit, or anything else. It was well before I knew that, but we just said, Hey, when I was there, thinking, hey, wouldn't it be cool I'd ran my or, I think, my second marathon that time. Wouldn't it be awesome if you could monitor your hydration level so that you can make sure you're staying well hydrated throughout and it helps with the air, not being a sore and being, you know, quicker recovery and performing better. And so out of that, took the genesis of that idea, entered it back into the business comp, or that is a new idea, into the business competition, and did that with the partners, and took second place again, still a little bitter, or bitter that about that, because the people that took first place has entered the same thing that they entered the previous year, but polished, or took the money they've earned previously and polished it made it look a little nicer, and won again because it looked the most polished. But that aside, was a great, or great competition. Enjoyed it. And from that, you know, said, Hey, I think this is a good idea. I think it can be a, you know, something that you could actually build a business around. And so said, Hey, or kind of told the the people that were in the the group with me, you know, we're all graduating. We're going different directions. Would be pretty hard to do a startup altogether. So why don't we do this? Or why don't you guys take all the money that I got, you know that we you're in some reward money, or, you know, prize money. If you take my portion, split it amongst yourselves, and I'll just take ownership of the idea, whatever it is, where, you know, wherever I take it, and simply own it outright, you know, basically buying them out. And so that's what I did. So coming out of, you know, getting the MBA in the law degree, that was kind of always the intent. So, or coming out of school, I went and joined a law firm here in Utah. Was a full time patent attorney, and then alongside, you know, had the side hustle, what I'd really say is kind of a second full time job to where I was, you know, pursuing that startup or small business alongside of doing the law firm. So that was kind of the the genesis for, as I graduated full time attorney working, you know, with a lot of our cool clients and other things, and then also incorporating the desire to do a startup or small business. And that's kind of been, really, the trajectory that I've taken throughout my career is really, you know, finding ways to combine or to pursue both interests together.</p>
<p><strong>Michael Hingson</strong>  24:26</p>
<p>What happened to the business?</p>
<p><strong>Devin Miller</strong>  24:28</p>
<p>Yeah, so it so it's still alive today. I've been, I exited. Now it's been a couple year and a half, two years somewhere in there. Have to think back. So it started out. So with the business I started out, it was actually one where, rewinding just a little bit when we when I got started, my dad was also an electrical engineer. He'd actually, you know, he's well or farther into his career, and he done a number of different things across their medical devices through his career. And so he kind of, or he joined on as kind of doing it with us. Hustle with me, and we took that, started to build it. We brought on some additional team members. We brought on an investor, and actually built out and grew the business. It also evolved. So we were starting to test or test out the technology have it with some colleges and some other, you know, athletes, which was a natural place to start it at and about that time, and we were getting kind of to that next hurdle where we either needed to get a further investment or cash infusion, you know, to kind of take it to a more of a marketable, you know, a except a Polish full or ready to go to market type of product. And at that time, as we're exploring that we had or came or got connected with somebody that was more in the diabetes monitoring, they were doing it more from a service base. But you know, the overlay as to kind of how the technologies are overlapped with what they're doing tended to work out pretty well. And so we ended up combining the business to be one, where it was redirected a lot of the technology we developed underlining to be more of a wearables for the diabetes monitor. So that was a number of years ago. I stayed on doing a lot of, some of the engineering and development, primarily more in the intellectual property realm, of doing a lot of patents and whatnot. And then about a year and a half, two years ago, got bought out, was exited from that company and and that continues on today. It's still alive and growing, and I kind of watch it from, you know, from a distance, so to speak, or kind of continue to maintain interest, but don't are not necessarily active within the business anymore. So that was kind of a long answer to a shorter question, but that's kind of where the business eventually evolved to.</p>
<p><strong>Michael Hingson</strong>  26:36</p>
<p>So now I'm sure that the company is doing things like developing or working with products like continuous glucose monitors and so on.</p>
<p><strong>Devin Miller</strong>  26:46</p>
<p>Yep, yeah, that's kind of the direction as to what they're headed you</p>
<p><strong>Michael Hingson</strong>  26:49</p>
<p>well, and what's what's been interesting about several of the CGM type devices is that for people who are blind, there's been a real push to try to get some of them to be accessible. And what finally occurred about a year ago, maybe two years ago, is that one of the devices that's out there was approved to actually incorporate an app on a smartphone, and when the app came out, then it was really easy, although it took an effort to convince people to pay attention to it and do it, but it became technically a lot easier to deal with access, because all you had to do was to make the app accessible. And so there now is a continuous glucose monitor that that is accessible, whereas you wherein you get all the information from the app through voiceover, for example, on the iPhone or through talkback on a android phone that you get when you're just looking at the screen, which is the way it really should be anyway, because If you're going to do it, you should be inclusive and make it work for everyone.</p>
<p><strong>Devin Miller</strong>  28:06</p>
<p>No, that's cool. Yeah, there's a number of I think, between, you know, being a prevalent, you know, issue that people are dealing with, to, you know, different trying to address things earlier on, and also to motivate people do healthier lifestyle. And kind of the direction I think, is headed where a lot of the the company that's continues on today, from our original technology, is on the non invasive side. So a lot of them have, you have to have a patch, or you have to have periodically prick, or put an arm, you know, arm, right? Something where has a needle in the arm. And this one is kind of trying hair working to take it to that next level, to where it's no longer having to be invasive, and it's really all without having air with sensors that don't require you to have any sort of pain or prick in order to be able to utilize it. So kind of fun to fun to see how the industry continues to evolve.</p>
<p><strong>Michael Hingson</strong>  28:55</p>
<p>Well, today, we're working on that, and tomorrow, of course, the tricorder. So you know, we'll, we'll get to Star Trek</p>
<p>29:03</p>
<p>absolutely one step at a time.</p>
<p><strong>Michael Hingson</strong>  29:05</p>
<p>Yeah, but I've kind of figured that people were certainly working on non invasive technology so that you didn't have to have the sensor stuck in your arm. And I'm not surprised that that that's coming, and we'll be around before too long, just because we're learning so much about other ways of making the measurements that it makes sense to be able to do that.</p>
<p><strong>Devin Miller</strong>  29:31</p>
<p>Yep, no, absolutely. You know, it is a hard nut to crack. The body is very complex. A lot of things going on, and to measure it, not invasively, is certainly a lot that goes into it, but I think there's a lot of good, good technologies coming out. A lot of progress is being made, and certainly fun to continue to see how the health devices continue to hit the market. So certainly a cool area.</p>
<p><strong>Michael Hingson</strong>  29:53</p>
<p>So why did you decide, or maybe it was a natural progression, but why did you decide to go into patent law? Yeah.</p>
<p><strong>Devin Miller</strong>  30:01</p>
<p>I mean, I think it was probably a natural progression, and in the sense that, you know, it is one where overall desire was, Hey, I like engineering from the sense I like to think or how things work and kind of break things down and to have a better understanding. So really, intellectual property law and patents and trademarks and others allowed me to work with a lot of startups and small businesses, see a lot of cool things that they're developing still play a hand in it, and yet, also not, you know, be mired down to a long project over multiple years where you, you know, you're a small cog in a big wheel. And so, yeah, that was kind of one where it fit well within kind of the overall business, you know, business desire and business aspect of what I wanted to accomplish, and also just overall, you know, enjoying it or enjoying it. So that's kind of where it might, you know, it married well with the the desire to do startups and small businesses, as well as to work with a lot of other startups and small businesses.</p>
<p><strong>Michael Hingson</strong>  30:55</p>
<p>That's a lot of fun, to be able to deal with startups and see a lot of new and innovative kinds of things. And being in patent law, you probably see more than a lot of people, which does get to be exciting in an adventure, especially when you see something that looks like it has so much potential. Yep.</p>
<p><strong>Devin Miller</strong>  31:14</p>
<p>No, it is. It is fun. I get to see everything from I've worked on everything from boat anchors to credit card thing or devices that help elderly people to remove them more easily, from their wallet to AI to drones to software other or software platforms to medical devices. So it gives a ability to have a pretty good wide exposure to a lot of cool, different, you know, very different types of innovations, and that makes her just, you know, a fun, fun time, and be able to work or work with the air businesses as they develop. Are all those different technologies?</p>
<p><strong>Michael Hingson</strong>  31:50</p>
<p>Well, on the the law side of things, what's the difference between a provisional patent and a non provisional filing?</p>
<p><strong>Devin Miller</strong>  31:57</p>
<p>Yeah, so, so I don't back it up, and I'll get to your question. But maybe I'd set the stages to when you're looking at what is the difference between a patent and trademark and copyright, because a lot of times when people look at that, that's probably a good question too. Provisional trademark, or I want a, you know, or a non provisional copyright, or whatever it might be, and kind of get the terminology mixed up. So if you're to take it one step back, a provisional patent app or a patent is something that goes towards protecting an invention. So something that has the functionality that does something, that accomplishes something, a trademark is going to be something that is protecting of a brand. So name of a company, name of a product, a cash, phrase, a logo, and those type of things all really fall under trademarks and copyrights are going to be something that's more creative in nature. So a painting, a sculpture, a picture, a book, you know, all those type of things are going to fall under copyrights. And so really, when you're looking at it, you know, kind of breaking it down initially, you look at it as you know, which one is it. And so now to your question,</p>
<p><strong>Michael Hingson</strong>  32:58</p>
<p>well, before you go there, before you go ahead, before you go there. So if I'm writing software, does that fall under patent or copyright? I would assume if the software is to do something, it would be a patent.</p>
<p><strong>Devin Miller</strong>  33:12</p>
<p>So software primarily is under a patent. So there's, technically, you can copyright software. Now there's, it's pretty limited in its scope of protection. So if you're to do or software and do it under a copyright, really, all it protects is the exact way that you wrote the code. So you know, got it using this exact coding language. If somebody come along, copy and paste my code, you'll be protected. But it doesn't protect the functionality of how this code works or what it does. It is purely just how you wrote the code. So most of the time, when you're looking at software, it's really going to be more under a patent, because you're not going to want to just simply protect the identical way that you wrote the code, but rather what it does and what it does, yeah. So yep. So yeah, you for if you're to do as as your example, software, primarily, you're going to it's going to fall under patents.</p>
<p><strong>Michael Hingson</strong>  34:01</p>
<p>Okay, so anyway, back to provisional and non provisional.</p>
<p><strong>Devin Miller</strong>  34:05</p>
<p>Yeah, so, and when you're looking at doing a patent, you can do there's a couple different types of patents. One is a design patent. It really just goes to something the esthetic nature, the look and feel of a of an invention. So if you're thinking of the iPhone, you know, used to have the curved edges. I had the circle or a button at the bottom. It had, you know, the speaker placement and all those things. And it was just that outward appearance, not the functionality, could go under a design patent, but what the primary patent, which is what most people pursue, is what's called the utility patent application. And the utility patent application is really going towards the functionality of how something works. So the utility, how it works, what it does, and then kind of the purpose of it. And so with that, when you're looking at pursuing a utility patent application, there are a couple different types of patents that you can or types of utility patent patent applications. So. As you mentioned, one is called a provisional patent application. The other one is called a non provisional patent application. So a provisional patent application is kind of set up primarily, a lot of times for startups or small businesses where they're going to have a some product or an innovation that they're working on. They're in earlier stages. They're wanting to kind of protect what they have while they continue to develop it, and kind of flush it out. So provisional patent application is set up to be a one year placeholder application. So it will get, you know, you file it, you'll get patent pending, you'll get a date of invention, and it'll give you a year to decide if you want to pursue a full patent application or not. So you can file that gives you that one year time frame as a placeholder. The non provisional patent application would be the full patent application. So that would be what has, all the functionality, all the features, all the air, formalities and air, and it will go through the examination process. We'll go look at it for patentability. So those are kind of the difference provisional, one year, placeholder, less expensive, get your patent pending, versus the non provisional, that's the full patent application and gives you kind of that, or we'll go through examination.</p>
<p><strong>Michael Hingson</strong>  36:12</p>
<p>Do most people go through the provisional process just because it not only is less expensive, but at least it puts a hold and gives you a place.</p>
<p><strong>Devin Miller</strong>  36:22</p>
<p>It really just depends on where people are at. So kind of, you know, a lot of times people ask, Hey, well, what would you recommend? And I'll usually say, hey, there are typically two reasons why I would do a provisional patent application. And if you don't fall into either of those camps, then I would probably do a non provisional patent. Got it. So generally, the two reasons I get one is certainly budgetary. Give you an example. So our flat fee, you know, we do our primarily everything, flat fee in my firm, and a provisional patent application to prepare and file it, our flat fee is 2500 versus a non provisional patent application is 6950 so one is, Hey, your startup, small business, to have a limited funds, you're wanting to get a level of protection in place while you continue to pursue or develop things, then you would oftentimes do that as a provisional patent application. And the other reason, a lot of times where I would recommend it is, if you're saying, Hey, we've got a initial innovation, we think it's going to be great. We're still figuring things out, so we'd like to get something in place while we continue to do that research and develop it and kind of further figure it out. So that would be kind of, if you fall into one of those camps where it's either budgetary overlay, or it's one where you're wanting to get something in place and then take the next year to further develop it, then a provisional patent application is oftentimes a good route. There are also a lot of clients say, Hey, I'm, you know, we are pretty well. Did the Research Development getting ready to release it in the marketplace. While we don't have unlimited funds, we still have the ability to just simply go or go straight to a non provisional so we can get the examination process started, and then they'll go that route. So both of them are viable route. It's not kind of necessarily. One is inherently better or worse than the other is kind of more where you're at along the process and what, what kind of fits your needs the best.</p>
<p><strong>Michael Hingson</strong>  38:09</p>
<p>But at least there is a process that gives you options, and that's always good. Absolutely, patent laws, I well, I won't say it's straightforward, but given you know, in in our country today, we've got so many different kinds of things going on in the courts and all that, and sometimes one can only shake one's head at some of the decisions that are made regarding politics and all that, but that just seems to be a whole lot more complicated and a lot less straightforward than what you do With patent law? Is that really true? Or are there lots of curves that people bend things to go all sorts of different ways that make life difficult for you?</p>
<p><strong>Devin Miller</strong>  38:50</p>
<p>Um, probably a little bit of both. I think that it so. The law, legal system in general, is a much more slower moving enemy, so it does have a bit more of a kind of a basis to anticipate where things are headed in general. Now, the exception is, there always is an exception to the rule. Is that anytime the Supreme Court gets involved with patent law cases, I'd say 95% of the time, they make it worse rather than better. So, you know, you get judges that none of them are really have an experience or background in patent law. They've never done it. They really don't have too much familiarity with it, and now they're getting posed questions that are fairly involved in intricate and most of the time when they make decisions, they make it worse. It's less clear. You know, it's not as great of understanding, and it otherwise complicates things more. And so when you get the Supreme Court involved, then they can kind of make it more difficult or kind of shake things up. But by and large, it is a not that there isn't a lot of or involved in going through the process to convince the patent and examiner the patent office of patentability and make sure it's well drafted and has the it's good of coverage and scope, but at least there is, to a degree, that ability to anticipate. Hate, you know what it what's going to be required, or what you may likely to be looking at. You know? The other exception is, is, you know, the, ironically, I think the patent office is the only budget or producing or budget positive entity within all of the government. So every other part of the government spends much more money than they ever make. The Patent Office is, I think the, I think the postal office at one point was the other one, and they have, now are always in the in the red, and never make any money. But, you know, they are the patent office. Now, the problem with that is, you think, great, well now they can reinvest. They can approve, they should have the best technology, they should be the most up to date. They should have, you know, all the resources because they're self funding, and yet, there's always a piggy bank that the government goes to raid and redirects all those funds to other pet projects. And so, or the patent office is always, perpetually underfunded, as ironic as that is, because they're getting, always getting the piggy bank rated, and so with that, you know, they are, if you're to go into a lot of the patent office, their interfaces, their websites or databases, their systems, it feels like you're the onset of the or late 90s, early 2000s as far as everything goes. And so that always is not necessarily your question, but it's always a bit aggravating that you know you can't, as an example, can't submit color drawings. People ask, can you submit videos? Nope, you can't submit any videos of your invention, you know, can you provide, you know, other types of information? Nope, it's really just a written document, and it is line drawings that are black and white, and you can't submit anything beyond that. So there's one where I think eventually it will sometime, maybe shift or change, but it's going to be not anytime soon. I don't think there's any time on the horizon, because they're kind of stuck it once they move, moved over to the lit or initially onto the computer system, that's about where that evolution stopped.</p>
<p><strong>Michael Hingson</strong>  41:51</p>
<p>Well, the other thing though, with with videos, especially when you get AI involved and so on, are you really seeing a video of the invention. Or are you seeing something that somebody created that looks great, but the invention may not really do it. So I can understand their arguments, but there have to be ways to deal with that stuff.</p>
<p><strong>Devin Miller</strong>  42:13</p>
<p>Yeah, and I think that even be prior to AI, even we just had, you know, videos been around for 20 or 30 years, even, you know, digital format or longer. That probably, and the problem is, I think it's more of the search ability. So if you have a drawing, you can more easily search drawings and compare them side by side, and they'll do it. If you have a video, you know what? What format is the video? And is it a, you know, dot movie, or dot MOV, or is <a href="http://it.mp" rel="nofollow">it.mp</a> for is it color? Is it black and white? How do you capture it? Is it zoomed in as a kind of show all the details? Or is it zoomed out? And I think that there's enough difficulty in comparing video side by side and having a rigid enough or standardized format, the patent office said, man, we're not going to worry about it. Yes, so we could probably figure something out, but that's more work than anybody, any administration or any of the directors of the patent office ever want to tackle so it's just always kind of kicked down the road.</p>
<p><strong>Michael Hingson</strong>  43:06</p>
<p>Do they ever actually want to see the invention itself?</p>
<p><strong>Devin Miller</strong>  43:12</p>
<p>Not really, I mean, you so the short answer is no. I mean, they want to see the invention as it's captured within the the patent application. So the problem</p>
<p><strong>Michael Hingson</strong>  43:21</p>
<p>is, the drawing, they don't want to see the actual device, or whatever it is, well, and a lot</p>
<p><strong>Devin Miller</strong>  43:24</p>
<p>of times, you know as a inventors, they you know as a patent applicants, as the inventors and the owners, you're saying, hey, but I want to show them the invention. Problem is, the invention doesn't always mirror exactly what's showing in the patent application. Because you're on generation three of your product patent application is still in generation one, yeah, and so it doesn't mirror, and so the examiners are supposed to, they don't always, or aren't always good, and sometimes pull things and they shouldn't, but they're supposed to just consider whatever is conveyed in the patent application. Yeah, it's a closed world. And so bringing those additional things in now you can, so technically, you can request a live in office interview with the examiner, where you sit down live. You can bring in your invention or other or details and information, and when you do it live, face to face with an interview, you can walk them through it. Most very few people attorneys ever do that because one clients aren't going to want to pay for you to one of the offices, put you up in a hotel, you know, sit there, spend a day or two to or with the examiner to walk them through it. It just adds a significant amount of expense. Examiners don't particularly like it, because they have to dedicate significantly more time to doing that. Yeah, they're allotted, so they lose they basically are doing a lot of free work, and then you're pulling in a lot of information that they really can't consider. So you technically can. But I would say that you know, the likelihood of the majority of attorneys, 99 point whatever, percent don't do that, including myself. I've never been to do a live or live one, just because it just doesn't, it doesn't have enough advantage to make it worthwhile.</p>
<p><strong>Michael Hingson</strong>  44:58</p>
<p>Well, in talking about. About the law and all the things that go on with it. One of the things that comes to mind is, let's say you have somebody in the United States who's patenting, or has made a patent. What happens when it all goes to it gets so popular, or whatever, that now it becomes an international type of thing. You've got, I'm sure, all sorts of laws regarding intellectual property and patents and so on internationally. And how do you get protection internationally for a product?</p>
<p><strong>Devin Miller</strong>  45:32</p>
<p>File it in each country separately. So, you know, there are people, and I understand the inclinations, hey, I want to get a worldwide or global patent that covers everything in every country. The short answer is, you can't. I mean, technically, you could, if you file a patent into every country separately, nobody, including when I used to work or do work for companies including Intel and Amazon and Red Hat and Ford. They don't have patents in every single country throughout the world because they just don't have enough marketplace. You know, you go to a very small, let's say, South African country that you know, where they just don't sell their product enough in it, it just doesn't make the sense, or the courts or the systems or the patent office isn't well enough to find, or it's not enforceable enough that it just doesn't capture that value. And so there isn't a ability to have a global, worldwide patent, and it really is one where you have to file into each country separately. They each have their own somewhat similar criteria, still a different, somewhat similar process, but they each have their own criteria in their process that has to go through examination. So when you're looking at you know when you want to go for whether it's in the US or any other country, when you're deciding where you want to file it, it's really a matter of what marketplaces you're going to be selling the product into. So if you look at it and you know, I have as an example, some clients that 95% of their marketplace is all in the US, that's where they anticipate, that's probably where they're going to sell it. Well, yes, you could go and find, if you have 2% of your marketplace in Japan, you could go file a patent and get it into Japan, but you have such a small amount of your marketplace that's probably there that it doesn't make sense. And vice versa will have as an example. And a lot of times in the medical devices, they'll a lot of times file both in the EU as well as in the US, because those are two of the predominant medical device and are places where a lot of innovation is going on, where there's a lot of focus on utilization, development, medical devices, and there's just a lot of that demand. And so you're really going to look at it is which, where's your marketplace. The other times are the people, a lot of times, they'll get tripped up on so they'll say, Well, I probably need to file into China, right? And I said, Well, maybe because the inclination is, well, everybody just goes to China. They'll knock off the product. And so I want to have a patent in China so that I can, you know, fight against the knockoffs. And that isn't while I again, understand why they would ask that question. It wouldn't be the right way to convey it. Because if you if all it is is they you have no real, you know, no desire, no plan, to go into China. You're not going to sell it. You're not going to build a business there. If they're knocking it off and just just doing it in China, so to speak, then they're not. There isn't going to be a need to file a patent in China, because you don't have any marketplace in there. There's nothing really to protect. And if somebody makes it in China as a just picking on China, making as an example, and imports it into the US, you can still enforce your patent or otherwise do or utilize it to stop people from importing knock off because it's in the US, because they're, yeah, exactly, they're selling it, importing it, or otherwise doing activities in the US. So it's really a matter of where your marketplace is, not where you think that somebody might knock it off. Or, Hey, I'm gonna get a try and get a global patent, even though my marketplace is really in one or two spots.</p>
<p><strong>Michael Hingson</strong>  48:38</p>
<p>What about products like, say, the iPhone, which are commonly used all over.</p>
<p><strong>Devin Miller</strong>  48:44</p>
<p>Yeah, they're going to do, they'll do a lot of countries. They still</p>
<p><strong>Michael Hingson</strong>  48:47</p>
<p>won't do. They'll still do kind of country by country.</p>
<p><strong>Devin Miller</strong>  48:50</p>
<p>Yeah, they'll now, they'll do a lot of countries. Don't get me wrong, a lot of right. Phones are sold throughout the world, but they'll still look at it as to where it is, and they still have, you know, issues with them. So one of the interesting tidbits as an example, so going back and rewinding your time, taking apple as an example. You know, they came out with, originally, the iPod, then they had iPhone, and then they had the iPad. Now the question is, when they originally came out with their watch, what did they call it?</p>
<p>49:17</p>
<p>Apple Watch? Apple Watch. Now, why</p>
<p><strong>Devin Miller</strong>  49:20</p>
<p>didn't they call the I wash, which is what it made sense. It goes right along with the iPhone, the iPad, the iPhone, you know, the all of those iPod on that. And it was because somebody had already got a trademark in China that was for a different company, unrelated to the apple that had it for the iWatch. And so when Apple tried to go into the country, they tried to negotiate. They tried to bully. They weren't able to successfully get the rights or to be able to use I wash within China. China was a big enough market, and so they had and rather than try and split it and call it the I wash everywhere but China and trying to have the Apple Watch in China, they opted to call it the Apple Watch. Now I think they might. Of eventually resolve that, and I think it's now can be referred to as the I watch, I'm not sure, but for, at least for a long period of time, they couldn't. They called it the Apple Watch when they released it, for that reason. So even if you have, you know, a big company and one of the biggest ones in the world, you still have to play by the same rules. And why, you can try and leverage your your size and your wealth and that to get your way, there's still those, there's still those hindrances. So that's kind of maybe a side, a side note, but it's kind of one that's interesting.</p>
<p><strong>Michael Hingson</strong>  50:30</p>
<p>So that's the trademark of how you name it. But how about the technology itself? When the Apple Watch was created, I'm assuming that they were able to patent that.</p>
<p><strong>Devin Miller</strong>  50:39</p>
<p>Yeah, they will have, I'm sure they probably have anywhere from 30 to 100 to 200 I mean, they'll have a significant amount of patents, even it's just within the Apple Watch, everything from the screen, the display, how it's waterproof, how it does communications, how does the battery management, how does the touch, how does the interface, all of those are going to be different aspects that they continue to, you know, did it originally in the original Apple Watch, and are always iterating and changing as they continue to improve the technology. So generally, you know that, I'm sure that you will start out with as a business of protecting you're getting a foundational patent where you kind of protect the initial invention, but if it's successful and you're building it out, you're going to continue to file a number of patents to capture those ongoing innovations, and then you're going to file it into all of the countries where you have a reasonable market size that makes it worthwhile to make the investment.</p>
<p><strong>Michael Hingson</strong>  51:32</p>
<p>So if you have a new company and they've got a name and all that, what should new businesses do in terms of looking and performing a comprehensive search for of trademarks and so on to make sure they are doing the right thing.</p>
<p><strong>Devin Miller</strong>  51:49</p>
<p>Yeah, a couple of things. I mean, it wanted, if you're it depends on the size of company, your budget, there's always the overlay of, you know, you can want to do everything in the world, and if you don't have the budget, then you have to figure out what goes in your budget. But if I'll take it from kind of a startup or a small business perspective, you know, you first thing you should do is just as stupid and as easy as it sounds, you should go do a Google search. Or, now that you have chat GPT, go do a chat BT search and a Google search. But, you know, because it's interesting as it sounds, or, you know, is you think that, oh, that's, you know, kind of give me or an automatic I'll have still even till today, people come into my office. They'll say, Hey, I've got this great idea, this great invention, and a Lacher getting a patent on it, and they'll start to walk me through it. I'm like, you know, I could have sworn I've seen that before. I've seen something very similar. We'll sit down at my desk, take two minutes, do a Google search, and say, so is this a product that you're thinking of? Oh, yeah, that's exactly it. Okay. Well, you can't really get a patent on something that's already been invented and out there, and so, you know, do a little bit of research yourself. Now there is a double edged sword, because you can do research and sometimes you'll have one or two things happen. You'll not having the experience and background, not entirely knowing what you're doing. You'll do research, and you'll either one say, Hey, I've done a whole bunch of research. I can't really find anything that's similar. When, in fact, there's a lot of similar things out there. There's a patent, and people will say, yeah, it's the same, it's the same invention, but my purpose is a little bit different. Well, you can't if it's the exact same or invention. Whether or not you say your purpose is different, doesn't get around their patent and same thing on a trademark. Yeah, their brand's pretty much</p>
<p>53:20</p>
<p>identical, but they're</p>
<p><strong>Devin Miller</strong>  53:21</p>
<p>doing legal services and I'm doing legal tools, and so it's different, and it's, again, it's one where there's there they have a false sense of security because they rationalize in their head why it's different, or vice versa. You also get people that will say, Hey, this is even though it's significantly different, it's the same purpose. And so while, while they really could go do the product, while they could get a patent or a trademark, because they think that it's just overall kind of the same concept, then they talk themselves out of it when they don't need to. So I would say, start out doing some of that initial research. I would do it if I was in their shoes, but temper it with, you know, do it as an initial review. If there's something that's identical or the same that's out there, then it gives you an idea. Probably, you know, you're not going to be able to add a minimum, get or patent their intellectual property protection, and you may infringe on someone else's but if you you know, if there's, there's some differences, or have to do that initial research, that's probably the time, if you're serious about, you know, investing or getting business up and going, you've probably engaged an attorney to do a more formal search, where they have the experience in the background and ability to better give a better understanding or determination as to whether or not something presents an issue.</p>
<p><strong>Michael Hingson</strong>  54:32</p>
<p>Yeah, well, that's understandable. If I've developed something and I have a patent for it, then I suddenly discovered that people are selling knockoffs or other similar devices on places like Amazon and so on. What do you do about that? Because I'm sure there must be a bunch of that that that does go on today.</p>
<p><strong>Devin Miller</strong>  54:53</p>
<p>Yeah, yes, it does. I mean, I wouldn't say it's not as probably as prevalent as some people think. In other words, not every single. Product, right, being knocked off. Not everything is copied. Sometimes it's because, you know, either I don't have the ability, I don't have the investment, I don't have the, you know, it's not as big enough marketplace, I don't have the manufacturing, I don't have the connections, or it is simply, am respectful, and I'm not going to go do a discord because I'm not going to try and rip off, you know, what I think is someone else's idea. So it doesn't happen that as frequently as I think sometimes people think it does, but it certainly does occur. You know, there's a competitive marketplace, there's a profit incentive, and if there's a good product that's out there that people think they can do something with, and there's a motivation to do it, either because people are unaware that it's an issue, or that they they're unaware that they can't copy it or is protected. And so if you get into that, you know, there's a few potentially different recourses. One is, you know, a lot of times you'll start out with the cease and desist. Now caveat. A cease and assist letter doesn't have any legal teeth. It is basically a letter that you can either send yourself, or if you want to look more seriously at a law firm, send that basically says, Hey, we're putting on notice. We believe there's an issue. We'd like to remedy this outside of the court system or the legal system, to give you an opportunity to fix it. You know, you're on notice. Either fix it or we're going to pursue it, and it's going to cost you a lot more. So a lot of times, you'll start out the cease and assist. Now you don't have to. Some people don't because they say, Hey, doesn't have any legal, you know, legal recourse, or doesn't have any legal teeth to it. And I just want to get, you know, to work to resolve or get this going in the court system. So some people think, well, I'll get a cease and assist letter. If they get that, then I'll be fine. I'll just stop doing it, no harm, no foul. That's not the case. If you're ripping somebody off, or you're infringing intentionally or not, they can come after you, whether or not you stop just because you or once you become aware of it. In other words, it's kind of like speeding. You can't just simply say, Well, I didn't know that I was going 70 and a 40 mile an hour. I didn't know it was 40 miles an hour, so I'm okay. If I just or when the cop pulls me over, I say, I'll go 40 miles an hour. Now you can't simply do that same thing with infringement. So a lot of times, it starts with the cease and desist beyond that you kind of have, depending on where it's being sold, you can sometimes have a couple different options. Always you have the option of going in and doing, you know, enforcing whether it's patent, trademarks, copyrights. You can enforce those in court now, enforcing them in court, if you go through from start to finish, with some very small amount of cases, go all the way from start to finish, because they usually settle out. But if they go start to finish a patent lawsuit, you're at least six, if not seven figures, sometimes eight figures, to get all the way through. If you go to a trademark lawsuit, you're usually anywhere from 30 to 60 or 70,000 if you go to copyrights, you're probably anywhere from 20 to 40,000 so it's not a insignificant investment. And people say, well, then nobody ever enforces your patent. Well, your apple is an example, and you're making millions of or billions of dollars off the iPhone, then a million dollar lawsuit to protect that source of an investment makes sense. If you're only making $10,000 a year off your product, going and doing a lawsuit, even if you have a patent, doesn't make sense. So you do have to have that as an overlay, but it's always an option. With some of the advent of some of the things, like Amazon, to a lesser degree, social media marketplaces, a lot of times, they have options to for enforceability that you can pursue. It's not as rigid, or it doesn't have as much or ability to go back and forth and prove your case is a lawsuit. But as an example, if you're selling on Amazon, Amazon for patents, trademarks and copyrights, they have their own internal system that you can submit a an issue or complaint, and you have to still pay, it's not free, and go through their process, but now you're more like as an example, if you submit a patent and you have a legitimate, you know, gripe, you can sometimes get through that process for four to $7,000 which is a lot more doable. And so you can submit, hey, here's what they're doing, here's my patent, here's what their product is. They'll have somebody that isn't a judge or a jury, but is still within their legal department. They will look at that, make a determination. Sometimes they'll reach out to you or to the other party and get more details information, and they will make a determination. So that's oftentimes where, you know, I encourage people to start just because it is oftentimes a less expensive way that if you can remedy an issue, it gives you a better recourse, it may give you the same outcome that is less expensive. In that, as I said, you have kind of some of those similar recourses on social media, you know, Facebook marketplace or others, that you can do some of those same types of enforcement activities. So sometimes you can go other less expensive recourses, and other times you have to decide, you know, the couple others. And I'll pause, I mean, sometimes you all say, well, I'll never have that much money. And, you know, I always like to point out, you know, it doesn't mean that just because you can't afford a lawsuit to somebody else that can't afford the lawsuit on your behalf. So the example, Apple has a every big company, or every company, really, almost always has a competitor. Apple has Sams and coke has Pepsi, you know, Ford has Chevy, those type of things. And so. Sometimes you're going to say, hey, this, you know, biggest player, Apple's ripping me off. Well, I can't take on Apple. If this is truly valuable and they really are likely infringing, go to SAMHSA as an example. And either, you know, work, collaborate with them, license your or your technology and your patent, or, you know, look for acquisition and the bigger players, if it's valuable to them. Oftentimes we'll do that. Or there's also sometimes, you know, they get a bad rap, and often times rightly so, but they're what are called patent trolls, which are there in the process of they will look for patents that they think are likely to be infringed, have a legitimate case and are worthwhile to pursue, and they're basically law firms or similar entities then we'll go and either require a patent or work out a deal where they'll enforce it on your behalf. And now they do it without, typically a large investment. In other words, they'll front the cost, but they also take a pretty good amount of the damages that are, yeah, so there's a number of different ways to do it, you know, depending on kind of what your circumstance is, how big it is, how big the damages are, how big the other player is, but those are kind of a few of the typical recourses.</p>
<p><strong>Michael Hingson</strong>  1:01:06</p>
<p>So here's a question that I always found interesting. My wife, when she was alive, was a quilter, and one of the things she could never do was to create any kind of quilt or needlepoint or any kind of design using any Disney characters, because Disney had wrapped all of that up, and, and, and the word came down to the whole world, if you use the Disney character, will sue you. Is that really? That? Can that really be locked into that level. Yep, pretty much. I mean, it's all trademarked, and</p>
<p><strong>Devin Miller</strong>  1:01:45</p>
<p>most of it is under copyright. So if you're copyright, Mickey Mouse, his image is going to be copyrighted. Yeah. Copyrights are typically, you know, depending on when they're filed and how they do it, nine years plus the life of the author. So they have a pretty good lifespan. And so, you know, it is copyright, and Disney is a very aggressive if I were to give them the one in the one hand, they squash everybody. They will heavily monitor and even if you're a smaller business, if you get any sort of online presence or any sort of are selling it, they have a lot of tools that monitor all the marketplaces and websites and scraping, and they will eventually, like you, find you. Now you may, if you're only selling $1,000 or you're just selling it in the farmer's market, and you're really not online, it may be difficult to detect you. You may be able to get away with it, but if you get any size or any real presence, especially if you're online, they will find out, and they'll come after you, and they'll probably sue you. Best case scenario is they'll give you a cease and desist, and you'll plead innocence, and they might give you the exception, but I wouldn't count on it. Yeah, the one note I would say is that Disney is having a problem of some of their earliest characters and some of their earliest copyrights. Have they been around long enough that they have their trade or copyrights have now expired? So if you're to take Steamboat Willie is an example there, which is really the original Mickey Mouse that is no longer that that copyright has expired, so it's the life of the copyright, and it's available to the public. So if you were to go and base a quilt on a Mickey Mouse character that is Steamboat Willie, you could or you could go do that, and they wouldn't have any real recourse. Now, the opposite isn't true. If you go do the current iteration of Mickey Mouse, which is does not look the same, has different designs. Yeah, the ears are bigger. The nose is different. A lot of the shapes are different. That is selling their copyrights, right? So you have to be careful the version. Same thing with a lot of the Winnie the Pooh characters, Winnie the Pooh is now, or the original Winnie the Pooh is not under copyright anymore. Same thing with Piglet, same thing with Tigger. And that's actually one of the interesting things was, is as those came out of copyright, so as they were no longer protected, the first thing that the industries did is they wouldn't made a whole bunch of horror, slasher movies based on those original characters. And so you can go find a Mickey Mouse, a murderous Mickey Mouse that's out there. There's a Winnie the Pooh. That's a slasher movie that's out there. They basically took iconic kids, you know, family friendly things, and did the exact opposite, which is make it as as terrible and as horrible as possible, and put it out in a movie. Never seen the movies. I'm not a big slasher in horror. Yeah, I'm not. But so that. So those are instances to where, yes, they are very aggressive. Same thing, Disney owns Marvel. You do anything with Marvel, same thing, they're going to come after you super aggressively, because they have billions of dollars tied up in those in those brands,</p>
<p><strong>Michael Hingson</strong>  1:04:31</p>
<p>Stan Lee might come. Stan Lee might come and haunt you exactly.</p>
<p><strong>Devin Miller</strong>  1:04:36</p>
<p>But you know, so you ask, yeah, they are very aggressive. You would that they would probably be a fairly accurate, you know, understanding that they'll come after you, but there are starting to be, because they've been around long enough and their copyrights have expired, some ways to start to navigate around that</p>
<p><strong>Michael Hingson</strong>  1:04:52</p>
<p>interesting, but it makes sense and but that's why I asked the question. I was just curious, because I I sort of assumed that you. Was really locked up that way. And my wife said, we'll never, we'll never do anything like with Disney characters and all that. And she never put it even in charity quilts and so on, just because they're, they're that protected. And you know, the other side of it is, I understand that. You know, Disney worked hard to create its brands and so on. So that's understandable. The irony</p>
<p><strong>Devin Miller</strong>  1:05:25</p>
<p>always is, is, when you're the start of the small business, you always say, this is unfair. They're picking on it. They're anti competitive. They don't want to allow for competition right up until you create something of your own that's starting to get some value, yeah. And if somebody else comes and knocks it off, then you're right back to well, I don't want, I put all this time, money and effort to build this I want to make the money. You can't just simply knock it off and copy me. So it always kind of is which side of the coin you're on. If you're on the one that has done the time and the work and the effort you want to capture maintain that value, if you're the one that wants to be the competitor to the business, then you always gripe about how unfair it is, how aggressive and anti competitive they are. Yeah, it's kind of whichever side you're, which side of the issue you're on.</p>
<p><strong>Michael Hingson</strong>  1:06:07</p>
<p>Have, have you ever written any books talking about any of this?</p>
<p>1:06:11</p>
<p>Um, I haven't done any books. So we have.</p>
<p><strong>Devin Miller</strong>  1:06:15</p>
<p>I have technically done one book. So we do. I do my own podcast. It's called the inventive journey. We did have the fur some of the top episodes were basically just transcribed and a little bit summarized and adjusted, but really just it was mostly taking those top episodes and put it into a book format. So technically, I wouldn't count it as writing a book, because it was really more of taking a podcast and putting in book form. But that is out there. But beyond that, I do a lot of content, so we have, I probably done at this point, hundreds of blog posts, tons of information, a lot of resources. I do both webinars, I do podcasts and put out a lot of content, but I haven't really ever taken a time. And, you know, the honest reason is, as part of it, I think books are good and good and bad in the sense of air they written. Books are dying out now that they My kids love written books, you know, hard paper cap. I actually like those, but it is slowly, slowly decreasing the marketplace and really as a business, I've always had a hard time for me personally, in the industry and business, I've been finding enough justification for how I would actually go out and make a return on it, as well as leverage it and utilize it and utilize it to drive clients, which is really what you want to do, right? You put out the book with the intent of, hey, now I'm going to use this as ability to generate clients. A problem is, is, you know, that requires you to go out, you have to get enough readership, you have to be able to market it, you have to link it to your services. And I've just never been able to make that close enough connection to really justify putting out a book, I'm sure I, you know, I can speak and write and do enough things to fill plenty of pages. But as a business justification, I've always found that, you know, if I put on an online blog post as an example, and I put it on our website and I put it on LinkedIn and others, then it gets SEO. I can share it easily with clients. I can refer back to it with what we do. People find it. So I can put out a lot of that same content that would go in a book without doing in a book format, and it gives the ability to more tight or directly tie it with the business. So that's always the justification I found for putting it out in different other formats.</p>
<p><strong>Michael Hingson</strong>  1:08:12</p>
<p>Well, even so, since you've done a compilation of podcasts, if you have a picture of the book cover, I'd love to put it in the show notes.</p>
<p><strong>Devin Miller</strong>  1:08:20</p>
<p>Yeah, I can certainly send it along to you, and it's available on Amazon. You know, I don't know how often it gets purchased, because we primarily put it out as a client generation. We'd give it away with we do client gift boxes to all of our clients. When you're new on board, you'll get a it's a water bottle. You get some treats, to get some other fun things. We put it in there. So we've sold a few bucks, but it's certainly not from the perspective of, I'm not a top listed author, not a will, you know, okay, have lots of reviews and all that, but I'd love to</p>
<p><strong>Michael Hingson</strong>  1:08:52</p>
<p>share, happy to share the book cover and the picture. That'd be great. Well, if people want to reach out to you and maybe explore using your services, how do they do that?</p>
<p><strong>Devin Miller</strong>  1:09:02</p>
<p>Yeah, I'll give a few different ways, depending on how and what they want to reach out to me for. So general website, which has a lot of great content, or content lot of information. You know, one thing we do is we have all of our flat fees, which is transparent, makes it easy to understand what things will cost, lot of resources. And, as you said, blog posts and other things, if they just want the general website is law with <a href="http://miller.com" rel="nofollow">miller.com</a> I mean, they can always go there if they want to more. Connect up with me one on one. So I offer free consultation. Sit down with you for you know, typically on phone or virtually. They're welcome to come in the office, but we have clients in all 50 states. They can go to strategy meeting com that links right to my calendar. It's an easy way to schedule a consultation and chat one on one. So that's the second way. And the other one is, I'm not overly active. I know we have presence, and I post every once in a while on the other platforms. Primarily, I'm on LinkedIn, just because I like it, because it's more business related. Yeah, if they want to go to meet. <a href="http://Miller.com" rel="nofollow">Miller.com</a> that will direct it to to my LinkedIn profile, and you can connect up with me there. So general website, law with <a href="http://miller.com" rel="nofollow">miller.com</a> if you want to schedule a consultation strategy meeting, calm, and if you want to connect up with me on LinkedIn, going to meet <a href="http://miller.com" rel="nofollow">miller.com</a></p>
<p><strong>Michael Hingson</strong>  1:10:16</p>
<p>Well, Devin, this has been fun, and I've learned a lot, and I always like to to feel that I'm learning at least as much as anybody else who listens. So I appreciate your time and all that we've had to talk about today. This has been great. So thank you for doing it, and I want to thank all of you out there for being with us. Love to hear your thoughts. Please feel free to email me at Michael H, I m, I, C, H, A, E, L, H, i@accessibe.com, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you. Please give us a five star rating wherever you're observing our podcast from. We value those ratings very, very much. And of course, for all of you and Devin you as well. If you know anyone else who want to be a guest on unstoppable mindset, please introduce us. We're always looking for more folks who have stories to tell, and that's that's what makes this podcast fun. You never know where stories are coming from. But again, Devin, I want to thank you. This has been great, and I really appreciate you being here with us today.</p>
<p>1:11:14</p>
<p>I've had an awesome time. I definitely appreciate you having me on.</p>
<p><strong>Michael Hingson</strong>  1:11:19</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Innovation: How Entrepreneurs Can Defend Their IP with Devin Miller</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/549f61d5-40a8-497c-9e29-4f14c883880d.mp3?source=rss&amp;ext=asset.mp3" length="105664679" type="audio/mpeg" />
<itunes:episode>409</itunes:episode>
</item>
<item><title>Episode 408 – The Unstoppable Power of Human Voice Acting in an AI World with Linda Bearman</title>
<guid isPermaLink="false">https://pinecast.com/guid/fa70e1a5-ebd7-4882-9cfb-9916c6128e9f</guid>
<pubDate>Fri, 23 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:04:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/37bb5a40-c273-4d9a-9a8c-76903b35454c/UM408-Linda_Bearman-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Imagination, storytelling, and the human voice are at the heart of this conversation I shared with voice actor and coach <strong>Linda Bearman</strong>. We talked about her journey from early acting to decades in voiceover, why audio drama is finding new life, and what it really takes to build a career in a changing industry shaped by home studios and AI. Linda offered honest insight into training, discipline, and the business side of voice work, along with a clear reminder that technology cannot replace lived experience, emotional truth, or imagination. More than anything, this episode is about staying human, staying kind, and following the passion that brings stories to life, no matter how fast the world changes.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Hear why sounding natural and emotionally present matters more than performance tricks in voice acting.</p>
<p>02:52 – Learn why audio drama is resurging and what today’s audiences are craving from storytelling again.</p>
<p>10:48 – Understand how voiceover evolved into a true craft and why it demands respect, discipline, and training.</p>
<p>20:17 – Get a clear look at how AI has already changed the voiceover industry and where human voices still hold the edge.</p>
<p>30:18 – Discover why imagination is a muscle that must be trained to bring stories to life through audio alone.</p>
<p>55:22 – Learn why preserving classic radio techniques is essential to developing the next generation of voice actors.</p>
<p><strong>About the Guest:</strong></p>
<p>Linda Bearman has amassed decades of experience in the performing arts beginning as a child actress and continuing into adulthood. Her career was enriched by studies and performances in the US and abroad working with legendary actors from prestigious theatre's including; <em>The Arena Stage</em> (Washington D.C.), <em>The Actors Studio</em> (NYC), <em>The National Theatre of Great Britain</em> and <em>The</em> <em>Old Vic</em> (UK). After obtaining her degree in Acting, Linda continued performing on stage and screen until moving to Los Angeles where she transitioned into TV production working for King World Productions on shows; <em>The Oprah Winfrey Show, Jeopardy! and Wheel of Fortune</em>. Later, while working for Landmark Productions she was offered a position at the esteemed commercial talent agency, SBV,Inc (Sutton, Barth &amp; Vennari). Becoming a VO agent was a pivotal point in Linda's career as it was there that Linda discovered her passion for voiceover, an art form that perfectly aligned with her acting background and business acumen. </p>
<p>Following seven years at SBV, she relocated to Utah and worked in the casting department of Leucadia Film Corp. while also voicing regional radio and TV commercials. Recognizing the need for a professional full service talent agency in Salt Lake City, she established, co-owned and operated the successful TMG,Inc. (Talent Management Group) in its first decade of business. Her enthusiasm for developing talent led her to become a full-time VO coach, mentoring actors in performance techniques, branding, marketing, and demo production of which several earned industry recognitions. She stays up to date with the latest industry developments and actively shares it with her clients. Linda is honored to serve as a judge for the annual international SOVAS Arts Awards (Society of Voice Arts and Sciences) and delights in performing live recreations of radio shows from the &quot;Golden Age&quot; with REPS (Radio Enthusiasts of Puget Sound) in Seattle, WA each year. </p>
<p><strong>Ways to connect with Linda</strong>**:**</p>
<p>LinkedIn-Linda Bearman</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>The Unstoppable Power of Human Voice Acting in an AI World with Linda Bearman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fa70e1a5-ebd7-4882-9cfb-9916c6128e9f.mp3?source=rss&amp;ext=asset.mp3" length="92551648" type="audio/mpeg" />
<itunes:episode>408</itunes:episode>
</item>
<item><title>Episode 407 – Why Unstoppable Brands Treat Accessibility as a Growth Strategy with Lori Osbourne</title>
<guid isPermaLink="false">https://pinecast.com/guid/ccbe43be-a65a-480b-8eb9-7914bcbe2e81</guid>
<pubDate>Tue, 20 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:06:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d9c7f54e-14ac-4347-8cf3-c28198b741a4/UM407-Lori_Osborne-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if your website is quietly turning people away without you ever knowing it? In this episode of Unstoppable Mindset, <strong>Michael Hingson</strong> talks with <strong>Lori Osbourne</strong>, a branding strategist and web accessibility advocate whose personal health journey reshaped how she helps businesses show up online. Lori shares how unclear messaging, weak branding, and inaccessible websites block trust, visibility, and growth. Together, they unpack why accessibility is not just about compliance, but about inclusion, credibility, and better SEO, and how simple changes like clearer messaging, alt text, contrast, and video captions can transform both user experience and business results.</p>
<p><strong>Highlights:</strong></p>
<p>00:01 – Understand why disability is often left out of diversity conversations and why that needs to change</p>
<p>13:56 – Learn how a life-altering health crisis forced a complete reset in career and priorities</p>
<p>27:10 – Discover why a website alone is not enough to establish authority or visibility</p>
<p>34:19 – Learn why unclear messaging is the biggest reason websites fail to convert</p>
<p>44:43 – Understand what website accessibility really means and who it impacts</p>
<p>59:42 – Learn the first step to take if your online presence feels overwhelming</p>
<p><strong>About the Guest:</strong></p>
<p>Lori Osborne, affectionately known as <em>The Authority Amplifier</em>, is a Brand Strategist, Website Consultant, and the founder of BizBolster Web Solutions. With over 25 years in technology and nearly a decade of experience helping coaches, consultants, authors, and speakers build a profitable online presence, Lori is the powerhouse behind The Authority Platform™, a complete done-for-you system designed to transform overwhelm into opportunity.</p>
<p>Her signature branding process, <em>The Authority Blueprint™</em>, helps clients clarify their message, define their visual and verbal identity, and identify what truly sets them apart in their field. She then brings that strategy to life with an authority-building website - strategically crafted on the Duda platform to reflect credibility, connect authentically, and convert consistently - without the headaches of WordPress maintenance or tech confusion.</p>
<p>Unlike agencies that offer cookie-cutter sites or developers who disappear after launch, Lori builds long-term relationships by delivering personalized, high-touch service. Through <em>The Authority Platform™</em>, she combines brand clarity, trust-building web design, lead generation funnels, SEO, accessibility, and sales systems into one cohesive, visibility-driving engine.</p>
<p>Lori is known for her warmth, resilience, and insightfulness, and for making her clients feel fully seen and heard. If you're ready to stop spinning your wheels with digital tools that don’t deliver, and finally create a platform that amplifies your voice, authority, and impact, Lori is your strategic partner.</p>
<p><strong>Ways to connect with Lori</strong>**:**</p>
<p><a href="https://www.bizbolster.com/" rel="nofollow">https://www.bizbolster.com/</a></p>
<p><a href="https://www.linkedin.com/in/loriaosborne/" rel="nofollow">https://www.linkedin.com/in/loriaosborne/</a></p>
<p><a href="https://www.facebook.com/bizbolster" rel="nofollow">https://www.facebook.com/bizbolster</a></p>
<p><a href="https://www.instagram.com/bizbolsterlori" rel="nofollow">https://www.instagram.com/bizbolsterlori</a></p>
<p><strong>Link to Freebie:</strong> <a href="https://www.bizbolster.com/vip-visibility-audit" rel="nofollow">https://www.bizbolster.com/vip-visibility-audit</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:17</p>
<p>Well, hello everyone. Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I am your host, Michael Hingson, or you can call me Mike, it's fine, and I gave the full title of the podcast for a very specific reason. Where inclusion, diversity and the unexpected meet, typically, diversity people never want to include disabilities in what they discuss or what they do. And if you ask the typical diversity people, what's diversity? They'll talk about race, gender, sexual orientation, and they don't deal with disabilities. But the reality is, and they say that disability isn't a real mindset. Well, Balderdash, it is. Just asked the 25% of America's population, according to the CDC, that has a disability, and they'll tell you that disability is a minority. But the reason I bring it all up is today, we get to talk with Lori Osborne, and she is a person who's been very deeply involved in website development, in branding and coaching, and she is very concerned about and likes to try to help deal with the issue of accessibility on websites. So we're going to have a fun time talking about all of that, much less the platform she uses, as opposed to WordPress, and I'm really curious to hear more about that, because I've my website is a WordPress website, but, but, you know, I think there are so many different ways to deal with things today. We'll, we'll have a fun time. But Lori, welcome to unstoppable mindset. We're glad you're here. Thank you</p>
<p><strong>Lori Osbourne</strong>  02:56</p>
<p>so much for having me. Mike, I love being here. Cannot wait to talk.</p>
<p><strong>Michael Hingson</strong>  03:01</p>
<p>Well, let's do it. Why don't we start by you telling us kind about the early Laurie growing up and all that stuff, and kind of how you got started. Okay, start at the beginning.</p>
<p><strong>Lori Osbourne</strong>  03:14</p>
<p>At the beginning. All right. I was born in San Diego. More your neck of the woods. San Diego Naval Hospital, but only got to live in California for two years, which I've always been disappointed about. My my family had my grandfather built a home in La Jolla. So you know, I was I've always been jealous of how my mom got to grow up, but I only got to spend two years there and then I got moved to Norman, Oklahoma, home of the Sooners, never watched football, never went to one football game my entire life.</p>
<p><strong>Michael Hingson</strong>  03:51</p>
<p>I've never been to a professional or college football game. My wife had, but I never got to go to a football game. I think it'd be kind of fun to do once, as long as I could still pick it up on the radio and know what's going on.</p>
<p><strong>Lori Osbourne</strong>  04:03</p>
<p>There you go. Yeah, I had zero interest in football until I met my current husband in 2011 and he doesn't miss a professional football game, an NFL game. So I have, I have come to embrace it and enjoy the Pittsburgh Steelers and the Kansas City Chiefs. So there you go.</p>
<p><strong>Michael Hingson</strong>  04:24</p>
<p>So you're in Florida and you don't root for a Florida team, huh?</p>
<p><strong>Lori Osbourne</strong>  04:29</p>
<p>I don't, we won't hold it again, you know. Well, you know, I'm one of those. So I moved from Oklahoma to Colorado to Denver area. So I was a Broncos fan when I lived in Colorado, but that was the days of, oh my gosh. Now my mind is going to completely go blank. This is so embarrassing. The the Great, the greatest Broncos player who is now a general manager, John, oh my gosh. Can think of a it'll come to me. But anyway, he, you know, we. Were actually like, yes, thank you. Thank you very much. Elway. Yes, I was a guest. So we were actually, like, winning Super Bowls when I first moved there, so, you know, and then it went, kind of went. Then I became a Peyton Manning fan, and my husband's from Pennsylvania, and he's like, you can't just change your mind about who you support every time we move. And I'm like, but I can't, yeah, why not? So when we moved to Florida, I</p>
<p><strong>Michael Hingson</strong>  05:26</p>
<p>the Jaguars, jaguars, yeah, yeah, they</p>
<p><strong>Lori Osbourne</strong>  05:29</p>
<p>just haven't been a great team. And I I watched Mahoney, Mahoney play for Kansas City, and I just fell in love with how he plays and just his style and his leadership, and I just became a Kansas City fan, just because I love watching him. And last season was a little disappointing because he didn't throw as much, but, but, you know, he's, he's amazing, so that's that's my reasoning.</p>
<p><strong>Michael Hingson</strong>  06:03</p>
<p>So So you you didn't fall in love with Travis Kelsey and try to go steal him away from Taylor Swift before things got serious?</p>
<p><strong>Lori Osbourne</strong>  06:12</p>
<p>No, no, I was already in love with my current husband.</p>
<p><strong>Michael Hingson</strong>  06:15</p>
<p>So see, tell him that there are some things and some loves that do transcend location.</p>
<p><strong>Lori Osbourne</strong>  06:23</p>
<p>There you go. Yes, absolutely. Well, you know, he's so obsessed with football that we I actually included in our marriage vows that I would support him through his two fantasy football teams and a lifetime of football in my future, because I knew I was marrying football when I married him.</p>
<p><strong>Michael Hingson</strong>  06:46</p>
<p>One of the things that spoils me about sports out here, and it's not so much anymore, but it used to be the case is, I think that here in especially southern California, we had the best sports announcers in the business. We had Vin Scully doing baseball, and I think that it'll be a long, long time before anyone comes up to the caliber of Vince Scully. And there, there are things that they do now that that really messed that up. But Vinnie was a was was the best. We had Dick Enberg, who did football and and other people. And Chick Hearn did basketball. Chick hurr had talked so fast that I don't know how he was able to do it, but I learned how to listen fast because I grew up listening to Chick Hearn new basketball. I love it. So, so I got spoiled on sports, listening to those announcers. I keep up with football from a news standpoint, especially when it gets close to the Super Bowl, so I can decide who I'm going to if anybody for for in the Super Bowl when they have it. Yeah, I do kind of like the Rams, because I live out here and I've always kind of liked them, although I was mad at them when they moved to St Louis for a while, but, but still, they're the Rams. I mean, we'll see what they do this year. I think they've got a good coach, but I by no means am a football expert or anything like that. I keep up though.</p>
<p><strong>Lori Osbourne</strong>  08:08</p>
<p>Me neither. I, yeah, I kind of joke, you know, my husband will watch like, you know, eight games at once, the red zone or the whatever, and it's flipping around. And I just can't, so I just joke I'm a fourth quarter watcher. On Sunday nights, Monday nights, I'll watch the fourth quarter and because that's where you know if it's gonna happen, that's where it's gonna happen if it's gonna be worth watching.</p>
<p><strong>Michael Hingson</strong>  08:30</p>
<p>Yeah, well, I'll be interested to see what happens tomorrow, because the Chargers are playing the chiefs in Brazil.</p>
<p><strong>Lori Osbourne</strong>  08:41</p>
<p>Yes, and I don't, I don't even know if we're going to get to watch it, because, you know, the NFL spread out across all these different platforms now, and if you don't have the platform, you're out of luck.</p>
<p><strong>Michael Hingson</strong>  08:52</p>
<p>I think it's going to be on TV. It'll be watchable, but it starts at 530 Pacific Time, and I don't quite understand that. If they're doing it live, that would mean it's going to start at nine. Start at 930 in the evening in San Paulo. So I don't know how all that's going to work. We'll see.</p>
<p><strong>Lori Osbourne</strong>  09:07</p>
<p>Yeah, yeah, we shall see. Yeah, we're I don't know if we're watching tomorrow nights, but my husband's definitely watching tonight, for sure. Well, I</p>
<p><strong>Michael Hingson</strong>  09:15</p>
<p>don't think there are more games on tomorrow other than that one, so maybe he will. And maybe you actually get to focus and just see one game,</p>
<p><strong>Lori Osbourne</strong>  09:24</p>
<p>right, right? That's, that's, that's the nice part about the non Sunday games. Usually it's just,</p>
<p><strong>Michael Hingson</strong>  09:31</p>
<p>well, so you, so you grew up and you, you only lived in California for two years, and then where did you go?</p>
<p><strong>Lori Osbourne</strong>  09:40</p>
<p>I lived in Norman, that's right, until I was 29 I actually found my birth father when I was 23 and moved to Colorado to get to know him and his family.</p>
<p><strong>Michael Hingson</strong>  09:55</p>
<p>So you were a diamond.</p>
<p><strong>Lori Osbourne</strong>  10:00</p>
<p>Not really. I just, he was just never part of my life. Your mom married someone else, yeah, okay, yeah. I always had. My mom just didn't have my dad. And it's, you know, it's been an interesting experience, because, you know, being in my 20s when I met him, and my mom and I were opposite growing up, and I never understood my personality, because she was quiet and passive and wanted to work in the same job her entire life, and I was the opposite. I was vivacious and loud and aggressive and always wanted to be self employed. Then I met my dad and went, Oh, it explained it all, I'm just like him. It's crazy how the you know the genes work for sure,</p>
<p><strong>Michael Hingson</strong>  10:51</p>
<p>but you got to know him, and the relationship was a good one.</p>
<p><strong>Lori Osbourne</strong>  10:55</p>
<p>Yeah, yeah, right. We just, he's in Idaho now. We just got back a couple of weeks ago from visiting. I mean, it's been interesting, trying to enter a family, you know, in your 20s is is bizarre. I kind of, I kind of equate it to being an in law, like, I'm not quite all the way in, because I, you know, I didn't grow up with these people. They don't know me. But, yeah, it's been interesting. So where in Idaho, near Coeur d'Alene Sand Point near</p>
<p><strong>Michael Hingson</strong>  11:25</p>
<p>standpoint, I have a brother in law who lives in Ketchum, in Sun Valley, and who is an avid skier, and has been an avid skier basically his whole life. Now the real big question is, of course, where is your father when it comes to football,</p>
<p><strong>Lori Osbourne</strong>  11:46</p>
<p>my father does not sit still. Okay? That is, that is one way that we are different. He I joke that he'll probably outlive me. I mean, he lives on 14 acres. I think he just, they just sold 40 Acres. But he doesn't. He never sits still. He He's always going, going, going, working on, you know, he had, he had his business, which he sort of still does. But he works on fences or helps with the does something with the horses or the hay or the, you know, it's just it. He works his plan does not I don't think he the TV when we were there was on music the entire time. Yep.</p>
<p><strong>Michael Hingson</strong>  12:30</p>
<p>So hardly a person who tends to watch football. Well, that's okay. So you, you grew up in Norman? Did you go to college there or in the area?</p>
<p><strong>Lori Osbourne</strong>  12:43</p>
<p>I went for a year and then couldn't figure out how to keep paying for it. I honestly didn't even realize financial aid was a thing. So I started in the workforce and became a recruiter, technical recruiter, pretty early in my career. I did that for 12 years, and then started my own recruiting business and got my degree during that time. So I got a bachelor's degree in business administration, 4.0 average while working. Proud of that, but I was in my 30s, and then I got cancer right after that, had colon cancer at 36 which I blame an 18 year abusive, horrible marriage, I think really led to that, but it pushed me To get out of that horrible abuse of marriage. And then a few years later, I met my current husband, and I am the happiest I've ever been,</p>
<p><strong>Michael Hingson</strong>  13:51</p>
<p>but you also were able to, in one way or another, beat the cancer</p>
<p><strong>Lori Osbourne</strong>  13:58</p>
<p>I was, yes, it was actually stage one colon cancer. Only had surgery so that one, yeah, didn't even have to have chemo or radiation. And actually, what got me into my current business? I was a when I got divorced, I did this is kind of funny to me. I when I got divorced, I decided I no longer wanted to be straight commission, and because I had gotten a job after after the cancer, and now I'm self employed. And so why? I think I wouldn't want to be straight commission, but it's okay to be self employed, but it's a completely different mindset. You know yourself very much a different mindset. But I was in tech. I moved from recruiting into hands on technology. I did project management, software testing, I looked at websites and helped design websites from a business perspective, but I was never, never a coder, never, you know, did the visual design? Nine and in 2015 I we had just moved to the opposite side of Denver. We had just changed, I had just changed jobs, had a brand new home, and then found out I had a brain tumor.</p>
<p><strong>Michael Hingson</strong>  15:15</p>
<p>Oh, gosh, yeah, you're just an attention getting person.</p>
<p><strong>Lori Osbourne</strong>  15:19</p>
<p>That's all you. I know. That's it. I just walk around going, yep, that's it. So, yeah. So I, I ended up leaving the job because it was, it was very traumatic. I ended up having two surgeries. They couldn't remove the tumor. It's part of my carotid artery. It's a meningioma. It's benign, but it's part of my carotid artery, and it was causing my left eye to droop, so they went in to get it off the optical nerve and nicked the carotid and caused a brain bleed. And that brain bleed caused that drooping eye to become a half blind eye. So I ended up, for about a year and a half, I had double vision. I also had found out I had a stroke from it, I was having problems with words and forming, you know, the right words. And I had no tolerance for stress for a long time, so there was no way I was going back to project management in the IT world, right? This wasn't so I literally, I spent about a year recovering and just started messing around, going, Okay, well, what can I do with the talents that I have? And I started building a website on Squarespace, and it was called Health Net, like grandma. And it was just talking about my I lost my mother and my grandmother to cancer at 63 both at 63 and then I had gone through what I went through. And I just wanted to share the stories, you know, the what I've learned from a health perspective. And in doing that, went, wow. Why have I not been developing websites the last 20 years? This is what I should be doing. I love this, and I bet other business owners could really use some help doing this. And that's when my business was born.</p>
<p><strong>Michael Hingson</strong>  17:20</p>
<p>Wow. How did they discover the brain tumor?</p>
<p><strong>Lori Osbourne</strong>  17:26</p>
<p>It started with me falling asleep at my brand new job desk. Was I could not hold my eyes open. I actually thought it was an adrenal reaction to leaving a super high stress job to a very boring job, but it was not. They did all these tests. They put me on thyroid medication, which helped, and then my left eye started drooping, like literally within weeks together and and it was funny, because they they sent me to an eye doctor, and the eye doctor sent me to an eye surgeon, and they wanted to do surgery on it. And I'm like, don't you want to figure out why this is happening? Like, I don't want you to touch my eye until you know why my eye is drooping. And my doctor thought that was the craziest thing she'd ever heard. So she goes, Well, have we done an MRI yet? And I said, No, so they sent me for an MRI that day. And lo and behold, not only do you have a brain tumor, but you have had a stroke. Okay. Gosh, you know, she did not want to share that news, those news with me. She was very embarrassed. Probably, well,</p>
<p><strong>Michael Hingson</strong>  18:43</p>
<p>but you need to know, yeah, and clearly you already had demonstrated that you had an analytical mind, and it would be valuable for you to know, because it would help you in dealing with making decisions, or thinking about what decisions to make going forward, right? Yeah, so you did. So you went through the surgeries and all of that, and what, what happened to your your left eye,</p>
<p><strong>Lori Osbourne</strong>  19:10</p>
<p>it, it's still mostly blind. I have a sliver of vision that I can't control. So if I go to the eye doctor, they try to get me to look at the chart, and I can't focus it on the chart, and I get very frustrated. I blocked it for the first year. Now my eyes are so it's it's developed its own way of working, so I can't even block it anymore without causing worse headaches than I already have. Bad headaches kind of came out of all of this. So I really just live with it. I live with the headaches, and I ignore it as much as I possibly can and and hope it's improved slightly over. The last 10 years, they told me it would never improve. But, you know, our brains are amazing things, and it's it's trying, but it's still not. I just tell them make the left eye prescription the same as the right eye because it makes no difference. Yeah.</p>
<p><strong>Michael Hingson</strong>  20:17</p>
<p>Well, so with, with with all that you've you've dealt with, with, with this clearly, you figured out a way to go forward, and you've, now, I assume, used all that happened to you, and you've analyzed it in some way or another, that you have made some decisions about what you want to do with your life, which is namely the whole brand development and web development and dealing with accessibility, which is pretty cool.</p>
<p><strong>Lori Osbourne</strong>  20:51</p>
<p>Yeah, yeah, I am. Once I discovered that passion and the I honestly never realized I had the creative side of me. I knew I had the analytical I knew I had the project management and tech, but once I realized I actually have a very strong creative side, then websites were the way to go. And it's it's really I can be working on a website for four hours straight and feel no pain, and that that alone tells me I'm doing what I'm supposed to be doing. I love it that much, and I feel like I'm that talented at it.</p>
<p><strong>Michael Hingson</strong>  21:30</p>
<p>I think you've made a very interesting observation, and one that I relate to very well, which is working commission is one thing, but working for yourself, which, in some senses, is the same, but it's totally different, and you have to have a different mindset to make it work.</p>
<p><strong>Lori Osbourne</strong>  21:48</p>
<p>Oh, absolutely, yes. I mean, I'm I'm not selling a product for someone else. I'm selling myself, and I am the product, and I have to live by my my values and my mission and my why, which is completely different than selling services for someone else, for straight commission.</p>
<p><strong>Michael Hingson</strong>  22:12</p>
<p>I have always told my the people who I hired as sales people to analyze and and think about what they do. And one of the things that I did with every person I ever hired was I would say, tell me what you're going to sell. And literally, all but one person said, Oh, we're going to sell the product. This is the product we're selling. This is what it does. But the best sales guy I ever hired, when I asked that question, Said, the only thing I have to sell is myself and my word, and I need you to back me up when I give my word about something,</p>
<p><strong>Michael Hingson</strong>  22:50</p>
<p>great answer. It was, it was the actual, it was the answer I was looking for. And I said, well, as long as we communicate, and I know what you're going to say, and that's all about trust, I'm going to back you up. And never had an issue. And in fact, he and I worked very well together, because we figured out how my talents in sales and management could augment and accentuate what he did, so that the two of us could work together. And I think that's that's so important, but you're right. The only thing any really good salesperson has to sell is themselves, and you have to be true to your own attitudes. Yes, yes, which is so</p>
<p><strong>Lori Osbourne</strong>  23:33</p>
<p>integrity is everything. I mean, if you especially as a small business owner, I mean, and I'm in a very small community, and I this. I only lived here since 2018 and it's kind of been shocking to me how how a small community works. But if you do it right, everybody knows your name. If you do it wrong, everybody knows your name. Yeah, it's you know when, every time I get a call because the chamber has referred me again. I just smile, and I'm like, Okay, I'm doing it right, you know? And it's, to me, it's all about integrity. If you, if you say you're going to do something, do it, and if you can't do it, say you can't do it, say you can't do right, or say I'm going to figure it out. Yeah, you know, I didn't. I charged very little my first few years, and I always my first few years, I told clients, I don't know what I'm doing yet, so I'm not charging you for the time that I'm learning. I'm going to charge you for the time that I'm actually accomplishing something.</p>
<p><strong>Michael Hingson</strong>  24:30</p>
<p>One of the things I always told every again, every salesperson I ever hired is for at least the first year. You're a student. No matter what you think you know and what you know about sales, when you're working with customers, you're a student, ask them questions, really learn from them, because they want you to be successful, even if you don't think they do. And the reality is that, in general, they do want you to be successful, and the more you encourage them to teach you, the better relationship you're going to develop.</p>
<p><strong>Lori Osbourne</strong>  24:59</p>
<p>Absolutely. And 100% yes.</p>
<p><strong>Michael Hingson</strong>  25:02</p>
<p>So how long ago did you end up having the brain tumor?</p>
<p><strong>Lori Osbourne</strong>  25:07</p>
<p>I was diagnosed in August of 2015 So wow, I'm, I'm at exactly 10 years. 10 years. Yeah, I didn't, oh my gosh. September 22 will be my my first surgery dates. There you go. Wow. Right at 10 years</p>
<p><strong>Michael Hingson</strong>  25:23</p>
<p>See, I'm glad we we help you remember,</p>
<p><strong>Lori Osbourne</strong>  25:27</p>
<p>I can't, I can't believe that was, like, not even on my mind. I mean, it was actually September 17. Was the first surgery, that's right, and it's the same day as my dog's birthday. And we were just talking about my dog's birthday yesterday, but I didn't even think about the tumor. So well, it's all good</p>
<p><strong>Michael Hingson</strong>  25:47</p>
<p>a week from next Wednesday. But you know, you you obviously are doing well, well, so how did your your business in the the way you do things and what you do? How did all that change after the surgery, or had you already started down the road of branding and being a branding coach and website development and accessibility?</p>
<p><strong>Lori Osbourne</strong>  26:10</p>
<p>No, all of this came as a result of all of it. So it literally just grew with me, as I, you know, transitioned into life again, and being able to function mentally and physically, I would just start, you know, working on a little bit of, you know, a couple of websites. The first website I built was from for a realtor that we worked with. We did three different deals with him in two years. He was this great Scottish guy, great personality, and his website was horrific. And I begged him to let me do it. It was a I think we ended up doing 39 pages total, and just read redid the whole thing. He loved it. A lot of it's still in place 10 years later. But I just, I just started building, and then we moved to the area we are now outside Jacksonville, and I found a local networking group and started meeting people and getting introduced to businesses and just slowly built and learned a little bit at a time, and learned a little bit more. And then it was not actually until last year I realized that I have branding skills and talent that I haven't been promoting. I was using the skills and I was building on brand websites, but I didn't say that, and I didn't recognize it as a separate talent from website development. I kind of thought everybody did that, until I realized that that's not true. So I've been doing it, and a lot of it is just, I the natural, just natural talent for color and almost like designing houses. Like I knew I was really good at designing houses, but I didn't recognize that that translated to websites. And so for last, like, year to 18 months, I've really kind of bought into the brand strategy piece of what I offer.</p>
<p><strong>Michael Hingson</strong>  28:19</p>
<p>Well, how did you develop this concept of authority platforms, and what is it?</p>
<p><strong>Lori Osbourne</strong>  28:27</p>
<p>So the authority platform is what I'm calling the full package. It kind of started when I got really frustrated with everybody telling me or everybody's an exaggeration, but so many people saying, Oh, you don't need a website. You just need landing pages. And I would try to educate people that landing pages are not enough, but I couldn't put it in the right words, and when I started really looking at it, going, well, landing pages are great, if you have the visibility to get people to the landing page, and if you've built a relationship in a different way, if it's through speaking or through a book or through other types of promotions, then yes, the landing page can help or maybe replace the website. But where that led me was a website alone is also not enough. We need full visibility. We need to be seen in a lot of different ways to establish our authority as experts. So with the authority platform, I'm looking at the brand and understanding the brand, the website, the lead magnet, the funnels, the search engine optimization, and then helping them also have a good CRM to manage all of this, hooking them up with with good speaking coaches or podcast. Opportunities and just looking at it from a full life cycle of being visible and showing that authority online.</p>
<p><strong>Michael Hingson</strong>  30:10</p>
<p>And how's that gone over?</p>
<p><strong>Lori Osbourne</strong>  30:14</p>
<p>It's, I'm still building it honestly, the website's absolutely I'm I'm really working on building the collaboration pieces for the rest of it to truly say, Yes, I have the authority platform, the branding packages that I'm offering and the branding pieces that I'm doing are making a significant difference in the quality of the websites I'm building, because I come out of it with a custom GPT that they can use, and I can use that really establishes that baseline for the brand and the bringing in their values, bringing in their communication style, and bringing in their ideal client and how to speak to that ideal client. So the GPT is built around all of that, which is perfect when we're building the content for the website. So I would say, you know, we're 75% of the way there to having my true authority platform. But I'm still building, you know, authority building websites every day.</p>
<p><strong>Michael Hingson</strong>  31:20</p>
<p>Well, I gather that you don't tend to like to use WordPress. You use Duda as a platform builder and so on. Tell me, I'm curious why and what, and I don't have any any disagreement or or really knowledge to talk intelligently about it. But tell me why you use Duda and what, what it brings.</p>
<p><strong>Lori Osbourne</strong>  31:44</p>
<p>So my my challenges with WordPress started with my first client in Florida. They there was a nonprofit. They had no idea what they were doing, and I'm like, I I'm techie. I can go in, I can figure it out, and I could not figure out WordPress, and I got very frustrated with it going, how in the world does anybody else do this? So I kind of stayed away from it for a little while, and I was building on Squarespace for a time, and then I discovered Duda. I consider Duda to be the best of Wix and Squarespace. It's very similar. But the things I don't like about Wix, I don't like about Squarespace, Duda has resolved. It's also very customer oriented and SEO oriented and accessibility oriented. So there's a lot of advantages to the platform. The reason I don't support WordPress is I've had too many, too many people come to me with broken websites. Too many WordPress people do not educate their clients that that you have to update the plugins, and they don't. They just leave them and don't offer to do that for them, and it's it's an unnecessary addition that I don't think most people need for their website. There's plenty of things that we can do and do to that we can do exactly like WordPress without the headaches of that extra tech and plugins breaking and security breaking because the plugins are breaking, and it's it just it's too unnecessary, in my opinion. I tried to support WordPress for about a year and a half, and I found that I was not helping my Duda clients because the WordPress was always so much high maintenance. And those were the websites that were going down, and those are the websites that were having issues where my due to clients, their websites were never down, they never had issues.</p>
<p><strong>Michael Hingson</strong>  33:51</p>
<p>But don't need, but don't you, from time to time need to provide any kind of updates to Duda doesn't. Aren't there as the as the whole website evolves, doesn't, don't you need to find ways to evolve what they are and what they do</p>
<p><strong>Lori Osbourne</strong>  34:05</p>
<p>on the front end, on the front end, absolutely I mean, but from the back end, from a platform perspective, Duda handles all of that. It's self contained. Got it? I don't have to worry about that. And they're also always adding new features, which is another thing I absolutely love about them there, and I have yet to find, let me rephrase that. I've probably found a couple of things that if I could not duplicate on Duda to match WordPress, it would require code, and I don't code, but I can still achieve the goal of what my clients are looking for. There's nothing that they've said I have to have this that I can't provide. And the offset of not having the worry around the tech is has always been worth it.</p>
<p><strong>Michael Hingson</strong>  34:55</p>
<p>So the creators of Duda in the background as. They make updates and changes, they go out to everybody who uses it to create their websites automatically. Is that? Is that what happens?</p>
<p><strong>Lori Osbourne</strong>  35:07</p>
<p>Okay, yeah, it's seamless. Yeah, you don't even, you have no idea that there's even updates being done. It's completely seamless.</p>
<p><strong>Michael Hingson</strong>  35:15</p>
<p>Yeah, okay, well, I understand that. That makes a lot of sense. What's the one mistake that you find that keeps business owners from really progressing and keeping their websites and them invisible? What's the biggest mistake you see?</p>
<p><strong>Lori Osbourne</strong>  35:36</p>
<p>Messaging unclear, messaging which, which really goes back to the brand. If you don't understand your brand, you don't understand your why, and you don't know how to express how you solve problems for your ideal client, let me, let me rephrase. If you don't even know your ideal client is and you're trying to speak to them, a lot of people think they sell to everyone, and when you try to sell to everyone, you sell to no one. And if you are trying to speak to the masses from your website, you're going to lose the people you really want to reach. So it comes down to that, that niching down factor and really understanding your ideal client, so that when they hit your website, they immediately know you understand my problem and you can fix it. And it really comes down to that versus I can fix, you know, I can build a website for anybody. Well, then that makes me no different than a website developer down the street. Then it comes down to a price comparison, and then we're just bidding against each other. So you've gotta, you've gotta what makes you special, and what and and your why is a big part of that. Your values are a big part of that. And speaking the right language and that messaging.</p>
<p><strong>Michael Hingson</strong>  37:03</p>
<p>Can you tell me a story of maybe one customer that you worked with where you can demonstrate exactly what you're talking about here and why it made a difference without mentioning customer names, but the story?</p>
<p><strong>Lori Osbourne</strong>  37:17</p>
<p>Oh, yeah, um, you know, it's been a while since I did that realtor, but that realtor is still just such a great example, because you the fact that he was from Scotland doesn't necessarily seem significant, but it really does, because, you Know that Scottish accent made him endearing. He was a very professional, good looking guy. And you go out to his website, and it was, I can still see it today. It was like green and this old, funky text, and it, it represented him in no way. And I remember the first thing he told me was, you know, I've got this video where I introduced myself and I went, why in the world is that not on your homepage, like what people need to hear you speak and see you and experience you. He was phenomenal. And we did three deals with him. He was phenomenal at what he did, and that what, you know, if we had just rebuilt his website and just did the video, it would have that alone would have made a huge difference in people knowing who they were working with and how he was different. And another example I can give more recently, I work with a mentor who mentors seven figure coaches on how to work harder, make more money and and do it in less, less investment of your time. And when I took over her WordPress website for for two years, I just kept repeating and rebuilding the same crap, basically. And finally, when I decided to leave WordPress, I said, you know, I really want to start all over. And I realized in that two years, you know, I had not taken the time to really get to know her brand. And when we sat down and really learned what made her special and different, and we were able to capture that in in the website, that the difference in the experience was night and day, you know, before it was just text, and, you know, a little bit of information. She never referred anybody to her website. And now it, you know, opens with a video. She's also a professional speaker. Opens with a video of her speaking. She is very she's a. Ballroom dancer on the side, she's very elite. So we, you know, pulling in things like gold and video, I have a lot of motion on the website with gold moving because it, it, it's that brand of that dancer that, you know, that eliteness of it and it, it's subtle, and it has nothing to do with the messaging side that I just mentioned, but it's still back to the brand and the representing of who you are, who she is, what we're selling, you know, we're selling ourselves.</p>
<p><strong>Michael Hingson</strong>  40:33</p>
<p>Yeah, well, websites and website developers put all sorts of things out there and that that's not necessarily a good thing. But what are some signs that a business's online presence don't necessarily match their real life expertise? Because I I believe that people see through people who just sort of talk, and I think that that all too often, you get this reaction, oh, they're just talking that isn't what they really believe or that isn't what they really know. So what are some signs that the online presence doesn't match what they really know and what they really are?</p>
<p><strong>Lori Osbourne</strong>  41:15</p>
<p>Part of it is that that genericness, if you if you can't even say who you are serving, then you're obviously the person you're looking at is obviously not clear about their ideal client. If it's not clear who they are serving, and if it's this just generic message of not in these words, but we're the best use us. You know, there's, there's no detail about what makes them different and how they specifically solve your problem. If the website is completely outdated or generic, that may or may not allude to anything but it, it definitely shows that they don't, are not using their website to show their expertise. The other huge thing, I would say, is testimonials. Every website should have reviews. I mean, what better way to sell ourselves than to have someone else say how we're different, how we operate and why we're the why we're the best. That is huge. If it's all about them, as in the person's website you're looking at, if it's not, if I'm, if I'm getting on a website and they're not even acknowledging what's in it for me and how they're going to solve my problems, then I'm not going to have any confidence that they have any idea how to solve my problems. They haven't even they haven't even talked about my problems. They haven't even mentioned my problems. They're just telling me that they're selling me something, and this is how much it costs, and this is what it's going to do. But I but do you get me? Do you know? Do you understand me? I think all those are it's really important that we are speaking to the ideal client in their language about their problem.</p>
<p><strong>Michael Hingson</strong>  43:10</p>
<p>I have heard so many times and totally agree with and work to do this myself.</p>
<p><strong>Michael Hingson</strong>  43:18</p>
<p>The whole concept of when I'm invited to speak, it's not about me. Yeah, I'm invited to speak, but my job is to enhance, to help to make life as easy as possible for the event organizer, to help the event organizer make this, the whole conference, even better than they thought it would be. And and I have to do that because it's not about me, and it should never be about me as such, right?</p>
<p><strong>Lori Osbourne</strong>  43:48</p>
<p>It's also about your audience and your audience, yeah, so that they know you want them to want to know more. Yeah, that's also the purpose of your website to make people want to know more.</p>
<p><strong>Michael Hingson</strong>  44:01</p>
<p>Yeah, very true, and it should be that way. And if you're doing it right, you'll also provide more for them to know. Right?</p>
<p><strong>Lori Osbourne</strong>  44:15</p>
<p>Absolutely. Well, that would be something else that I would say I I always encourage people to give away as much as possible on their website. It if people know that you really want to help me solve my problems, and you're willing to give me something for free that starts a relationship. And that's really, at the end of the day, that's the point of the website. It's not to sell, it's to start a relationship. It's like the first step of dating. We're not getting married yet. We're dating, and if you're if you're giving away a piece of yourself through a video or a download or even a free course. Course, that's it. That's going to endear the audience to to want to come back for more. And even blogs, great blogs will get people coming back for more. And people always go, Well, you know, if I give everything away, I'm not going to make any money. No, you give away what? What doesn't cost you time, but is giving some knowledge so that they want more, and they know that you you get them, and they can trust, you know, like and trust so they can build that, that base for a relationship.</p>
<p><strong>Michael Hingson</strong>  45:32</p>
<p>Yeah, and it, it makes perfect sense. It is all about building trust. And everything that we do is all about building trust, and the more trust you build, the more loyalty you'll create.</p>
<p><strong>Lori Osbourne</strong>  45:47</p>
<p>Absolutely, yes, absolutely.</p>
<p><strong>Michael Hingson</strong>  45:49</p>
<p>So we've talked about website accessibility. What is website accessibility and why is it something that people really should focus on? Why is it important?</p>
<p><strong>Lori Osbourne</strong>  45:59</p>
<p>That feels weird coming from you, Mike,</p>
<p><strong>Michael Hingson</strong>  46:03</p>
<p>because I know you are an expert in this, but I preach it, but I preach it all the time, so I want to hear what somebody else has to say, and I want people who are watching and listening to this hear from somebody else other than me. Okay, that's the motivation behind it.</p>
<p><strong>Lori Osbourne</strong>  46:18</p>
<p>All right. All right. Well, website accessibility is at its core. It's making the website available and usable for everyone, including those with disabilities. So whether it's blindness or inability to use a mouse or you said it earlier, dyslexic,</p>
<p><strong>Michael Hingson</strong>  46:40</p>
<p>epilepsy, any number of things, right?</p>
<p><strong>Lori Osbourne</strong>  46:43</p>
<p>So anybody, just like accessibility for a ramp into a store, it's allowing me, from my home, as as a disabled person, to be able to function on your website. And as we know, I believe the stat is 20% of people have some kind of disability. It's also an inclusion. It is a piece of I consider a piece of your marketing, because if you are excluding 20% of the people with your website, why? Why are you doing that? It also builds strong Search Engine Optimization. Because if you look at all of the guidelines for accessibility, they're very similar to the guidelines you need to have in place for good search engine optimization. Google is looking for the exact same things. Yep. So it's it's really just making your website available to everyone</p>
<p><strong>Michael Hingson</strong>  47:42</p>
<p>well, and the reality is, well, let me ask this question, rather than me just saying it beyond legal compliance. Why should accessibility be a priority in website design? You've kind of alluded to it already.</p>
<p><strong>Lori Osbourne</strong>  47:56</p>
<p>Yeah, part of what I just said, it's including everyone. It's not excluding 20% of your market, and it's building trust, inclusivity and credibility. It's, it's, and it to me, it's showing that you care. It's, it's very bothersome to me when someone says, Well, I probably won't get sued, so I'm not going to worry about it. Okay? But why do you want to not do these basic things so that everyone can access your website? Well?</p>
<p><strong>Michael Hingson</strong>  48:33</p>
<p>And also, in reality, it does get back to if you're a website owner, that is, you're a company that has a website, and you recognize that the job of your website is to help people see why you have something they need. The fact of the matter is, do you really want to not make available to 20 or 25% of the population your website, or to put it another way, don't you want to make sure that you are making your information available to everyone? And that's what the real reason for website accessibility is truly all about. The fact of the matter is that it's good business to make your website accessible.</p>
<p><strong>Lori Osbourne</strong>  49:24</p>
<p>Absolutely, yes, absolutely.</p>
<p><strong>Michael Hingson</strong>  49:26</p>
<p>What are some high impact changes that you think that website owners can make, to make their websites or to have their websites be more accessible, maybe even just some simple things?</p>
<p><strong>Lori Osbourne</strong>  49:38</p>
<p>Oh, there are so many simple things. I mean, the easiest thing that so many people miss is adding alt text to images. I mean, it's, and it's one thing I love about Duda, by the way, it they do it with AI and do it for you, and you can edit it. It's so, so wonderful. But it's, it's a simple step. It also is. Great step to even help with SEO, because you can include some keywords there, but that that alt text tells someone that's using a tool that's blind exactly what that image is, and what is the point in putting that image on your website if it's not going to provide any value to those that can't see. I mean that, in my opinion, another thing is the contrast in colors. A lot of people don't understand that contrasting colors has a lot to do with readability, and if you are putting two colors together, I mean, think about it even from a scene person, if you're looking at it and you can't read it. It's not accessible, right? So, you know, have high contrast in the colors of text on anything over it. Don't try to put something over an image that can't be read that just just, don't do it. Skip that. I was just doing this on my website today. I was trying to put an image, and I went, you know what? That's just not going to work. I'm going back to a solid color. It doesn't it's it and it, you know, that's from a business perspective as well. Because even if you're not thinking about accessibility, if someone can't read the text or can't read the button, they're not going to click it. You're not going to read it. They're not going to buy it if they can't read it. So simple little things like that. Those would be the two biggest things I would say. And then just, you know, little additional things like making sure that your website is converting properly to mobile, if it's if it's not, if things are coming off the page, because you didn't bother to look at the mobile side, which is easy to miss on many platforms that can have a huge impact on the scene and those that need the tools or need accessibility pieces that's, you know, commonplace design and very easy thing to fix.</p>
<p><strong>Michael Hingson</strong>  52:11</p>
<p>It's been a while since I looked at this website, and I think it's not quite what it used to be, but for a while, my favorite website, absolutely. My favorite website for accessibility was the website of the National Security Agency, <a href="http://nsa.gov" rel="nofollow">nsa.gov</a>,</p>
<p><strong>Michael Hingson</strong>  52:31</p>
<p>of all the websites in the entire world. The reason I liked it is that not only did they have all text on images if you were using a screen reader and you moved your cursor over an image, you suddenly got a very detailed description of that image, like you.</p>
<p><strong>Michael Hingson</strong>  52:55</p>
<p>You moved your cursor where you used your screen reader to move over the American flag. It would say the American flag on a flagpole hanging in front of the opening to the building of the National Security Agency. Yada yada yada. I mean, it's just everything was there. It was the most amazing website. I don't know that it's that way anymore. I haven't looked at it in a little while, but I was very impressed with how much they did and relative and relevantly and appropriately so to make sure that everything on that website was totally usable. And a lot of people could say, Well, why do I have to do that? And the answer is, you have to do it for the same reason that you want to make your website accessible, if you will, for people who don't happen to have a disability. The reality is, all those things that you put on the website for people who can see them and so on, like pictures and so on, if you don't make those things accessible, you're doing a disservice to a significant amount of the population. Whereas, if you do it all, then while you can look at the picture, I can hear all about it, and that's the way it ought to</p>
<p><strong>Lori Osbourne</strong>  54:10</p>
<p>be well. And there's so much I mean to me that is an opportunity to to even go further with the folks that need the screen reader. Because, I mean, when I'm and I mentioned that dude, it does it with AI, but they, they do it too generically. When I go in, I'm doing exactly what you're talking about. I want to, I want to build the presence of the picture. This is who they're doing, who it is from the business, and this is what they're doing, and this is what you know, this offer is talking about that's an extra sales opportunity right there. For those that you know, need the alt text, why not use that?</p>
<p><strong>Michael Hingson</strong>  54:49</p>
<p>And also, I'm amazed at how many people may look at pictures and so on and look at words and not really pay attention to them very well, because they just kind of skip over it. So the more you can do to attract people's attention to the right things. Is relevant too. I'm amazed at how many people just gloss over so much.</p>
<p><strong>Lori Osbourne</strong>  55:09</p>
<p>Oh, absolutely. Well, you know, this kind of become our society, yeah, short attention span for sure. You know, I want to mention two videos. I really feel like people need videos on their website, especially of themselves, because it helps people get to know you. But you need to have that closed captioning and again, dialog.</p>
<p><strong>Michael Hingson</strong>  55:33</p>
<p>You need to have dialog so that a person who can't see the video will also know what the video shows.</p>
<p><strong>Lori Osbourne</strong>  55:41</p>
<p>Explain, explain what you mean by that a little bit more.</p>
<p><strong>Michael Hingson</strong>  55:44</p>
<p>So you go to a website, and there's a video, and you click it, and you start hearing music, and that's all you hear, even though, on the screen you see a person walking down the street, walking into somebody's store, finding a product they want and buying it. But if you don't have a way to make that information audibly accessible to people who can't see the images and who don't see the videos, then what good is it you haven't made it accessible? Yes, closed captioning works for deaf or hard of hearing people, but again, there's so much more that needs to be done. Wow.</p>
<p><strong>Lori Osbourne</strong>  56:25</p>
<p>Thank you for sharing that, Mike. You just gave me more to think about on videos.</p>
<p><strong>Michael Hingson</strong>  56:31</p>
<p>One of my favorite commercials to pick on today, and for the longest time, I had no idea at all what it was about. It starts out with music, and somebody says something like, so what do people over 60s show and bring out today? And they talk about love and they talk about something else, and suddenly the sound goes dead, and all you hear for the next 20 seconds or more is this high pitched whistle sound. Ooh, yeah. And I finally got somebody. I finally was in a room with somebody when I heard the beginning of this, and I said, What is it showing? And all it was showing, and what, apparently it is, is a promotion for people getting the RSV vaccination.</p>
<p><strong>Lori Osbourne</strong>  57:19</p>
<p>Oh, right. Oh, I do know what commercial you're talking about, yes, but text just goes on the screen.</p>
<p><strong>Michael Hingson</strong>  57:26</p>
<p>RSV, RSV, RSV. But there's nothing that says what that is at all, period,</p>
<p><strong>Lori Osbourne</strong>  57:33</p>
<p>because they're trying to make the point that you're that your life shuts down when this hits. But yeah, for someone like you, that's completely worthless.</p>
<p><strong>Michael Hingson</strong>  57:41</p>
<p>Not only does my life not shut down, my life gets very active, and I want to go off and find those commercial designers and show them what true accessibility really ought to be about. But that's another story. But yeah,</p>
<p><strong>Lori Osbourne</strong>  57:53</p>
<p>yeah, exactly, wow. I mean, I think about you every time I see that commercial, those rare times I see commercials,</p>
<p><strong>Michael Hingson</strong>  58:05</p>
<p>what's one of the what's one of the myths about branding and websites that you could erase, that you really wish you could race forever?</p>
<p><strong>Lori Osbourne</strong>  58:18</p>
<p>I probably told you to ask me that question, and now I'm stumped by how I want to answer it. I think, I think I know where I wanted to go with that. Yes, a lot of people think branding is just colors and fonts, and honestly, when I first started doing it, I thought it was just colors and fonts. And I kind of go, I went into Okay, colors and fonts, and then consistency, okay, we want to make sure we got we're consistent with our colors and fonts across everything that we do that's that's branding, that's visual branding. But real branding is Our Story. Is who we are, what we stand for and who we serve. It's the package of everything around what we're selling, back to selling ourselves and really understanding this package and making that consistent across everything. And consistency is huge, in my opinion, when it comes to branding, if you have a different header image or marketing image on every single thing you do and there's no consistency in the look, then you're not going to be memorable. You. I can't help you see this, Mike, but anyone that does go out to anything of mine, I have a very consistent image that was used to build my logo, and it's on everything that I do. I also wear very bright, colorful glasses. Everything I do is very bright and colorful, and it's memorable when people see me and they see my glasses, it can be three years later and they go. I don't remember your name, but boy, I remember those glasses. You know, it's, it's, and that's part of my branding. When people say, I love your your glasses, I go, thank you. It's part of my branding. Yeah. So it's a, it's an overall everything about you. When people describe me, they usually describe me as bright and colorful, like, that's, that's one of the first things that comes to their their mind, and then they it translates to energy, because they think bright, colorful energy. So it's, you know what branding really is, is, what do people say about you when you're not in the room?</p>
<p><strong>Michael Hingson</strong>  1:00:30</p>
<p>Yeah, that's, that's a good that's what it is. Well, if there is a business owner who is in our audience today who feels overwhelmed by their digital presence. What would you suggest is the first step they should take to change that?</p>
<p><strong>Lori Osbourne</strong>  1:00:47</p>
<p>Well, the the first thing I would love to see anyone do is sign up for a visibility review or audit with me, so that we can look at your presence and talk about it, and I can give you some very specific suggestions for how to improve your online visibility. If you're wanting to do something on your own and you're you're trying to figure out where to start, sit down and look at first, your your homepage, in your first line of every bit of your marketing and ask yourself, does it say who I serve and how I serve them, and the problems that I solve. Because every ounce of your marketing needs to say that immediately you have less than eight seconds when someone hits your website. And there's all kinds of some people say three, some people say 10s and 15. I just leave it at eight. Do eight or eight or less seconds on your website. So start there is my messaging clear? And then look at your website overall and does it represent me and the message I want people to see. We can go into a whole lot more about it being up to date and everything else, but that's where I would start, right there.</p>
<p><strong>Michael Hingson</strong>  1:01:58</p>
<p>So how do people reach out to you to get your help to deal with all of this.</p>
<p><strong>Lori Osbourne</strong>  1:02:02</p>
<p>Well, you can obviously go to my website, which is biz <a href="http://bolster.com" rel="nofollow">bolster.com</a>, B, I, Z, B, O, L, S, T, E, <a href="http://r.com" rel="nofollow">r.com</a> and I believe you will be sharing a link to that visibility audit. Just sign up for that or a free strategy session. But I encourage the visibility audit, because it literally takes about an hour of my time to check out everything about you and then share that with you. So this is an investment that I'm willing to give you to help you all understand how you show up online, and then what to do about</p>
<p><strong>Michael Hingson</strong>  1:02:45</p>
<p>it, biz, <a href="http://bolster.com" rel="nofollow">bolster.com</a>, I hope people will do that, and they can reach out and contact you through that website.</p>
<p><strong>Lori Osbourne</strong>  1:02:53</p>
<p>Yes, click on, let's chat, and it gives you all the all the calls that you can sign up for in my calendar, and I would absolutely love to speak to anybody that has questions or wants some direction.</p>
<p><strong>Michael Hingson</strong>  1:03:07</p>
<p>Well, cool. Well, I really appreciate you being here today and spending so much time talking about all this, and I hope people will take it to heart. Wherever you are listening. Reach out, biz, <a href="http://bolster.com" rel="nofollow">bolster.com</a> and get some insights and get some help to improve the website the web world, because only about 3% of all websites are really accessible today, which means there are a whole lot that are not, and there is no real excuse for that being the case. So reach out and</p>
<p><strong>Michael Hingson</strong>  1:03:41</p>
<p>you can get all the help that you need. I'd love to hear from you, to hear what you think about today's podcast. Please feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and wherever you're listening, please give us a five star review. We value your ratings and your reviews a lot, and I but I do want to hear from you. I want to hear what your thoughts are. Also, if you know of anyone who might make a good guest for unstoppable mindset, Lori, including you, would really appreciate you introducing us, because we're always looking for people who have great stories to tell, and today has certainly been one of my favorite podcast recordings in a long time, and that's because we really did have fun, and I think we accomplished a lot and we learned a lot. So I want to thank you, Lori, once again, for being here and for being a part of unstoppable mindset.</p>
<p><strong>Lori Osbourne</strong>  1:04:35</p>
<p>Thank you, Mike. It has definitely been a pleasure. I've enjoyed talking with you a lot.</p>
<p><strong>Michael Hingson</strong>  1:04:42</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Why Unstoppable Brands Treat Accessibility as a Growth Strategy with Lori Osbourne</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ccbe43be-a65a-480b-8eb9-7914bcbe2e81.mp3?source=rss&amp;ext=asset.mp3" length="96116937" type="audio/mpeg" />
<itunes:episode>407</itunes:episode>
</item>
<item><title>Episode 406 – Building an Unstoppable Body and Mind with Osvaldo Aponte</title>
<guid isPermaLink="false">https://pinecast.com/guid/0aaa253a-dfdc-4bef-92e4-bee7d245d338</guid>
<pubDate>Fri, 16 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:03:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/07c80937-7ace-4140-a94d-e5f5a812bea0/UM406-Osvaldo_Aponte-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when physical strength becomes a lifelong tool for service, resilience, and purpose? In this episode of Unstoppable Mindset, I sit down with Osvaldo Aponte, a Puerto Rico–born personal trainer and military veteran whose journey blends discipline, movement, and mental toughness. Osvaldo shares how growing up in a close-knit community shaped his view of strength, how the Army reinforced resilience and leadership, and why fitness must support life rather than control it. From kettlebell training and biomechanics to recovery after a life-altering bike accident, this conversation explores physical capability as a foundation for confidence, service, and long-term well-being. You’ll hear why consistency beats intensity, how strength builds trust in yourself, and what it really means to live with an unstoppable mindset.</p>
<p><strong>Highlights:</strong></p>
<p>00:46 – Learn how growing up in Puerto Rico shaped a lifelong connection to movement, community, and discipline.</p>
<p>08:29 – Hear why joining the military became a gateway to structure, confidence, and opportunity.</p>
<p>14:48 – Discover how early physical preparation made the demands of basic training feel natural.</p>
<p>30:42 – Learn how a near-fatal bike accident forced a clear decision about purpose and priorities.</p>
<p>34:39 – Hear why strength is more than muscle and becomes a mindset for life and service.</p>
<p>53:31 – Discover the long-term habits that make people resilient, adaptable, and truly unstoppable.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Osvaldo “Os” Aponte is a strength and movement educator, U.S. Army veteran, and lifelong martial artist committed to helping people build resilient bodies and minds through intelligent training. Originally from Puerto Rico and now based in San Diego, Os has worked as a personal trainer since 2005 and currently serves as a Team Leader for StrongFirst, a global school of strength known for its rigorous standards and elite-level instruction. He is also the author of</strong> <em><strong>Iron Core Basic Training Pamphlet 10-5</strong></em>**, a deep dive into mastering the one-arm push-up.**</p>
<p><strong>Os blends a rich and diverse background in movement: he’s a former contemporary dancer who toured internationally, a Certified Strength and Conditioning Specialist (CSCS), and a credentialed expert in both Z-Health and functional gait analysis. His training approach fuses the art and science of performance—combining hard-earned grit with cutting-edge neuroscience, and traditional strength methods with precision mobility and assessment tools.</strong></p>
<p><strong>At the heart of Os’s work is a passion for helping others unlock their potential, no matter their age or ability. He has taught and led more than 20 official StrongFirst workshops and certification events, and regularly collaborates on podcast, print, and video content for educational platforms. His approach is deeply client-centered, always focused on real-life application, long-term durability, and purposeful, personalized progress.</strong></p>
<p><strong>Os earned his bachelor’s degree from San Diego State University and begins his Master’s in Kinesiology at Point Loma Nazarene University in the fall of 2025. His journey—shaped by military service, cultural pride, academic drive, and a lifetime of movement—is a testament to resilience and reinvention. From the powerlifting platform to the dance stage, he brings a unique perspective to every room he enters. His mission is to empower others to move better, live stronger, and stay in the game—for life.</strong></p>
<p><strong>Ways to connect with Osvaldo</strong>**:**</p>
<p>Link to Os’ website, The Iron Core Way</p>
<p><a href="https://www.ironcoreway.com/" rel="nofollow">https://www.ironcoreway.com/</a></p>
<p>Link to Os’ StrongFirst Instructor profile</p>
<p><a href="https://www.strongfirst.com/instructors/united-states/osvaldo-aponte.0013700000NZVD3AAP/" rel="nofollow">https://www.strongfirst.com/instructors/united-states/osvaldo-aponte.0013700000NZVD3AAP/</a></p>
<p>Link to Os’ book on the Strong and Fit Website</p>
<p><a href="https://strongandfit.com/collections/daily-deal/products/iron-core-and-the-four-chambers-by-os-aponte" rel="nofollow">https://strongandfit.com/collections/daily-deal/products/iron-core-and-the-four-chambers-by-os-aponte</a></p>
<p>Link to Os’ Eventbrite workshop schedule</p>
<p><a href="https://www.eventbrite.com/o/osvaldo-aponte-58809282353" rel="nofollow">https://www.eventbrite.com/o/osvaldo-aponte-58809282353</a></p>
<p>Link to New York Times Article</p>
<p><a href="https://www.nytimes.com/2023/04/12/well/move/kettlebells-weight-training.html?smid=url-share" rel="nofollow">https://www.nytimes.com/2023/04/12/well/move/kettlebells-weight-training.html?smid=url-share</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:17</p>
<p>Well, hello everyone, and I want to welcome you to another episode of unstoppable mindset. We're glad that you're here, wherever you happen to be. Hope you're having a good day. Today, we get to talk to Osvaldo Aponte, who is a personal trainer. He's a veteran. He offers a lot of, I think, interesting life lessons that we'll get to talk about as we go through today's podcast. But he's a he's a pretty interesting guy, and I'm not going to give it away. So, Osvaldo, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Osvaldo Aponte</strong>  01:57</p>
<p>Thank you so much, Michael, it is a pleasure to be here, and I'm looking forward to sharing this conversation with you.</p>
<p><strong>Speaker 1</strong>  02:02</p>
<p>Well, I'm glad that that you're here. I'm looking forward to it. You started out in Puerto Rico, and you're now what San Diego,</p>
<p><strong>Osvaldo Aponte</strong>  02:08</p>
<p>that's correct, sir. So</p>
<p><strong>Speaker 1</strong>  02:12</p>
<p>Osvaldo isn't all that far from where I live, up in Victorville. So we could, if we really had strong arms, we could throw paper airplanes at each other, but, but I might, I might do better at that, because for me, it's all downhill. But you know, nevertheless, well, we're, we're glad you're here. Why don't you tell us a little about the early Osvaldo growing up and all that,</p>
<p><strong>Osvaldo Aponte</strong>  02:38</p>
<p>with pleasure. Yeah. See, you know, growing up in Puerto Rico is really special thing, because you really get that small town vibe. And while that's possible in the United States, one thing that I very quickly realized when I started to visit family that lived in the States as a teenager or when I joined the Army, is that there's a big difference of being someone who grows up in a small town versus a large city or a very urbanized type of area. And it goes down to, you know, your the way that you dress, the music that you listen to, even like your values can be affected by this stuff. And so Puerto Rico is 100 miles long, 35 miles wide, 3.7 million people live there. It's pretty dense, and there's a real sense of, like, brotherhood there, you know, people like, I remember being a child and being able to just go outside and play with my friends until the, you know, the street lights come up, and the other parents would look out for you within, you know, the community, you know, and you your parents always knew where You were, and there was a real sense of wholeness, wholesomeness about that that really allowed you to just be a little bit more free and just embrace life in a different way than my counterparts who grew up, perhaps in like, let's say New York City. I remember visiting New York City as a teenager and just being like, wow. Like, this is a very different environment. So that was a really cool part about growing up there. In addition to that, you know, the island really lends itself to being physically active, which I guess is that, you know, a lot of what we're going to talk about today, but you know, one of our favorite things to do was just to start going down the road on a hike and hit a river, you know, hit a swimming hole or something like that. And this was like something that we did on the regular, and it became such a part of our daily lives, you know, like we did it pretty regularly, that as you start to grow up, you maintain this habit of having physical activity be part of your day. So from a very early age, you know, where I was grew up was really already influencing me and pushing me in that direction.</p>
<p><strong>Speaker 1</strong>  04:39</p>
<p>Yeah, I I grew up in a small town, actually, about 55 miles west of here, Palmdale, California, and it was pretty rural.</p>
<p><strong>Michael Hingson</strong>  04:51</p>
<p>But there, I think people also tended to watch out for each other a fair amount. In my case, I was more of an oddity, so I'm. Um, people didn't know how to deal with me. I rode a bike around the neighborhood, and my parents got phone calls because I was riding a bike around the neighborhood, and people would call and they say, Well, your kid's out riding a bike. And my dad would go, Well, yeah, okay, no, no, we're not talking about the one who can see. We're talking about the blind one. And my dad said, well, so did he? Did he hit anybody? No. Did anybody hit him. No, did he? Did he get hurt and all that? And finally, the neighbors would just hang up because they couldn't deal with the fact that my dad wasn't worried about a blind kid riding a bike. That probably wouldn't have happened nearly as much in Chicago, where I was born and we lived for five years. But I don't, you know, I don't know. I learned to listen, and that's what it was really about. And my parents were willing to be open and let me,</p>
<p><strong>Speaker 1</strong>  05:53</p>
<p>kind of stretch and grow. But I think in overall, people were curious, and I think overall, and my brother had a lot of friends, and so I made friends. It worked out pretty well. So I understand what you're saying. Yeah, it certainly is different in in New York City or places like that, where it's such a talk about really dense population, and you may make a few friends, but it's really a lot different.</p>
<p><strong>Osvaldo Aponte</strong>  06:21</p>
<p>I think that if you had been in my town, not only were you ridden that bike, but we would have been encouraging to write a some roller skates, skateboard and a few other things, because people were pretty daring that there,</p>
<p><strong>Speaker 1</strong>  06:33</p>
<p>yeah, well, and I did roller skate and and all that, I am not there, but I Did ice skate once, and I ice skated for about an hour and a half, but actually fell and sprained my ankle as we were going off the ice at the end of the day. So haven't ice skated since. I thought that that was a little bit different, but I roller skated. I had fun with that. My favorite thing to do, especially when I got into college, was playing darts. I used weights. I love, I love weighted darts. I don't like the little flimsy darts. I like bigger, stronger weighted darts. But my biggest claim to fame is I got three triple 20s on one throw of three darts once. So you know, I know how to play darts.</p>
<p><strong>Osvaldo Aponte</strong>  07:18</p>
<p>We have a some darts here that we use. In fact, this last weekend for Labor Day, we had a few friends over, and we use them. We love them. You know, one thing that I like to do with darts, Michael, to share this with you, is to throw both right handed and left handed. And that goes back to my neural training, because it's really good for your brain to be able to do things like both ways.</p>
<p><strong>Speaker 1</strong>  07:36</p>
<p>Yeah, I was right handed. I never really did try left handed. I'm sure I could have learned it, but it's been a long time since I played Dart so I'm going to have to get a board. Do it again sometime. I had a nice horsehair dart board. It was great. I love it. Yeah. So when you so you how long did you live in Puerto Rico?</p>
<p><strong>Osvaldo Aponte</strong>  07:59</p>
<p>I was 21 when I left. I mean, I visited the United States, like for summers and things like that, to go visit my family. I had an aunt that lived in New York City who I adore. Her name is Elsie, and her son, rubinel. He and I share a lot of like things in life, including being part of the military. But no, we were kind of close in age. I was a little older, but we got along really well, and that's why they would send me to go visit him and, you know, just get the life experience girl, you know, learn a little English and all that stuff. But I was in Puerto Rico until I was 21 and that's when I joined the Army.</p>
<p><strong>Speaker 1</strong>  08:31</p>
<p>So, did you go to college after high school?</p>
<p><strong>Osvaldo Aponte</strong>  08:35</p>
<p>No, so I went. I went to the army at 21 I was trying to go to go to college, but it was really difficult for me, you know, with like, just the way that I grew up, in my finances and things like that, yeah, wasn't easy. So I ended</p>
<p><strong>Speaker 1</strong>  08:49</p>
<p>up, like, so after high school, did you work or what?</p>
<p><strong>Osvaldo Aponte</strong>  08:52</p>
<p>Yeah, I worked briefly at multiple jobs. I worked at foot Lacher was one job that I had, another job that I had was in a in a factory that they make gowns for graduation and students. That was a really fun one, because this is, this is a cool story. So they had this really high racks. And sometimes, you know, they would look at the inventory sheet and go like, Oh, you know, we have some of those, but they're all the way up there. And while I was working there, I was like, you know, nimble and good enough with my body where I could climb all the way up and bring this stuff down. And they love that</p>
<p><strong>Speaker 1</strong>  09:26</p>
<p>a tall enough person to do that, huh?</p>
<p><strong>Osvaldo Aponte</strong>  09:29</p>
<p>Well, more like I could climb like spider man.</p>
<p><strong>Speaker 1</strong>  09:32</p>
<p>Okay, so what made you decide to go into the military?</p>
<p><strong>Osvaldo Aponte</strong>  09:38</p>
<p>I always had a desire to go because I remember young men that left my town with the military, and then they would come back a few years later, and they just looked so different. They look really fit. They look really sharp. If you were lucky enough to meet one of these guys out of, like, a family party, and they were wearing their, like, Class A uniform, their dress uniform. It was really impressive and cool to see. And then you would sit down and talk to them and start talking to you about, I went to Germany, I went to Korea, I went here, I went there, I went everywhere. And it was just, like, very inviting for a young person to think, like, oh my god, like, I can go and do this, which has a very, you know, kind of like a lot of history to it, you know, my, my my grandfather served in the Korean War. And, you know, there was some history there. And then the recruiters, they would come to school and talk to us, and I always thought, like, man, that would be really cool. And you know, to be honest with you, there are not many ways for a young person from Puerto Rico, at least where I was a young person, to get out of there. You know, it's not like opportunities were just raining down and being tossed at you, like, Hey, you want to travel the world. Let's do this. But that was one that was fairly accessible. And so, you know, between the allure, you know, of the potential awesome life that I could have, like those guys that I met, the recruiters, painting a very rosy picture of the military, even, like commercials on TV, because you know how it is, yeah, like the army makes, like, really cool commercials, you know, directed at the Youth so that we would join and, you know, I got to tell you, Michael, I loved it. I'm so glad that I joined the military.</p>
<p><strong>Speaker 1</strong>  11:09</p>
<p>Well, so I'm curious, in general, you describe the environment of Puerto Rico and so on. Do you think it's different today, or is it still pretty much the same for kids growing up there now, I think</p>
<p><strong>Osvaldo Aponte</strong>  11:22</p>
<p>it's probably a little bit harder, because opportunities are even more scarce these days. There are a lot of people down there with bachelor's degree, master's degree and even doctor's degree that can't find jobs. And this is why you have such a large population of Puerto Ricans in the United States, because there's just not a whole lot of opportunity. It's a beautiful land, and this is great environment, but, but economically speaking, there are a lot of limitations and obstacles that people have to jump through and or over, and it makes it challenging to stay there.</p>
<p><strong>Speaker 1</strong>  11:50</p>
<p>Yeah, yeah. Well, I guess I can understand that, and certainly there have been a lot of challenges over the last few years. Yep, that that doesn't help a lot either, so, but I appreciate what you're saying, and hopefully, over time, things will level out and maybe get a little bit better. But, yeah, it's, it's really difficult when you got so many people in such a small area.</p>
<p><strong>Osvaldo Aponte</strong>  12:15</p>
<p>Yeah, I think that's a big part of it, right? Like, just too many people, not enough resources, that's step one.</p>
<p><strong>Speaker 1</strong>  12:20</p>
<p>Yeah. Well, so how has your cultural background affected the way you approach training, discipline and service? You think that's had an effect from being from Puerto Rico?</p>
<p><strong>Osvaldo Aponte</strong>  12:36</p>
<p>I do. I think that there's a sense of pride in being capable, physically capable, where I come from, in that culture, it starts as even as early and as rudimentary as your uncles, your the male figures, even the male figures in your life, are always encouraging you to stand out for yourself. That's a big deal in my culture, right? And there's a certain sense of physicality that goes with that. But it's not just that, right? It's, you know, like, when you're learning to take, like, stand up for yourself, I think it really instills in you respect for others as well, right? Because that's, there's, that's the other side of that, like coin, it's like, you're not going to insult anyone, but you also are not going to allow anyone to insult you, and so instills discipline. In that sense, it's like, I think we're inclined to act like children, but most of the education that I got from both the male and female figures in my life was to be respectful and to be a figure of strength within the community so that you can be the person that stands between two friends say, Hey guys, like, Let's not do this right now. We don't need to fight. Let's talk it out, or whatever. And that that requires certain level of courage and actual physical presence. If you're a very weak, weak person, you're not going to do that very effectively. You can, but it's probably not the most effective thing. So just from that perspective, is very ingrained in the culture that you know being being a good member of your community means that whenever you have to, you can pick up something heavy and carry it somewhere, or that you can, you know, swim from danger. You know that you can run out of danger, that you can fight your way out of a corner, or something like that. And, you know, crazy as it sounds, it was something that from a very early age would start to get kind of put into us. And then from there, obviously, if you want to maintain that later as you get older, then you must have some kind of like physical practice that will do that. Luckily for us, you know, sports are huge in our in our country, so boxing, baseball, volleyball, basketball, I guess. Now soccer is huge in Puerto Rico. It wasn't when I was there, but it's getting bigger all over, I guess, yeah, I guess, right, like that. We're gonna have it. I think next year, the FIFA World Cup is coming to the United States, which is cool 2026 so you. Yeah, like, you just grow up in a very physical environment no matter what. And then, you know, when you're talking about this poor, more rural towns, you know, we didn't have a car forever, so if you wanted to go anywhere, you have to walk. And that, again, it requires that you have a certain level of resilience and determination, and that you're okay with being sweaty and a little bit tired, you know. And then there's a lot of hills, so you got to do so, you know, sometimes our environments, right? They shape how we turn out. Right? I mean, they say mountain people tend to be a little tougher, you know, so, so I think there was a whole lot of that going around, you know, that that really shapes you into wanting to be a physically fit person or person that that has discipline in order to to accomplish the daily life. Because, you know, can't do it without it.</p>
<p><strong>Speaker 1</strong>  15:46</p>
<p>How do you think that that upbringing helped or affected you when you joined the military?</p>
<p><strong>Osvaldo Aponte</strong>  15:55</p>
<p>Well, it's almost, it was almost like preparation, right? I remember when I got there, you know, a lot of kids hated doing physical training, where I loved it. I that was my favorite part of basic training, was doing the physical training, the running, the push ups, just all the drills that we learned and when, when we did the obstacle course and basic training, my battle buddy and I ran up after we finished it. We ran up to the drill sergeant and asked him if we could do it again. And he called us crazy and told us that we could.</p>
<p><strong>Speaker 1</strong>  16:27</p>
<p>I was gonna say, I'll bet your drill sergeants thought you guys were crazy.</p>
<p><strong>Osvaldo Aponte</strong>  16:31</p>
<p>He was, he was like, You guys are crazy, but go ahead whatever, you know. And so that was kind of like the soldier that I was from, you know, from basic training. I just love the physical part of it, because it was the part that I could feel competent in, right, you know? And the one thing that I didn't had was, like, I had a really hard time with English, right? Because up to that point, I could read it, I could hear it and understand it to a certain level, but conversational English in a very stressful environment, like basic training with some regional differences, like you have a sergeant from Louisiana or someone from Georgia or someone from Texas, mostly may mean like Southern states here, but those were the harder accents to discern and and so that was a challenge in itself, right? So for me, you know, having grown up so so close and comfortable with physicality in any situation really had prepared me to be a perfect fit to be a soldier.</p>
<p><strong>Speaker 1</strong>  17:27</p>
<p>And how long were you in the military?</p>
<p><strong>Osvaldo Aponte</strong>  17:30</p>
<p>Six and a half years. Wow, the June of 1997 through I my last was January 15 of 2004 which happened to be my birthday. Happy birthday. You're out of the military.</p>
<p><strong>Speaker 1</strong>  17:47</p>
<p>You said January, 16, 15th, 15th. Okay, well, so what rank Did you exit the military holding I</p>
<p><strong>Osvaldo Aponte</strong>  17:56</p>
<p>exited us at e5 promotable, a sergeant. And it was amazing. I loved every minute</p>
<p><strong>Speaker 1</strong>  18:02</p>
<p>of it. How come you you left the military?</p>
<p><strong>Osvaldo Aponte</strong>  18:07</p>
<p>You know, a lot of the people that I work with, including my superiors, always encouraged me to go to school. They were like, You know what sergeant? You're great at this. I think you can go on to be a First Sergeant. I think you'd be a great drill sergeant one day, but, but it will be a waste of talent if you didn't, like give yourself a chance to attend college. And I did while I was in the military. I tried to attend, like every, you know, not every semester, because sometimes the job is, you know, that's the more important part. So you got to do that. But if I could swing it, I would attend community college and take class there. But it became clear to me that if I really wanted to get a degree, I was going to have to get out and just do that, you know, just go full head head on into that. And so that was part of it. My first, like, four years were awesome. When I did my first re enlistment for another two and a half and I knew that I was going to Korea. I was really excited, because of, you know, Korea is the home of Taekwondo, who is martial art that I grew up practicing. It was, in fact, the first martial art that I ever did. And so the prospect of going there and studying there was, like, pretty cool. And just, you know, going to Asia in general, as a kid from Puerto Rico, that sounded amazing. And then I went there, and I did the assignment. And it was my favorite assignment of all the ones that I had. Korea was my favorite. And then when I came back, I went to Fort Bragg, North Carolina, the home of the airborne. And that was a different beast altogether. It was, it was a very different army that I came back from Korea too, and something just, you know, kind of clicked in me and said, like, it's time, it's time to go ahead, if you, you know, it's also a matter of time. You know, if you hit 10 years in the Army, basically, you have a choice to make. Like at that point, it's like, and one more enlisted for me would have been about that time, right? Three or four enlistment. And then at that. Point you better stay for life. So it was like, if I'm gonna do it, this is the time to do it. So I did.</p>
<p><strong>Speaker 1</strong>  20:06</p>
<p>So you went back to college.</p>
<p><strong>Osvaldo Aponte</strong>  20:09</p>
<p>So at that point, when I came home, I came back to California. I didn't know if I was gonna be able to stay here or not, but I ended up staying here and attending San Diego City College, and then they had a transfer program that took me to San Diego State. And you know how that goes? I bought a house, bought a car, met a girl, and now it's, you know, all those years later.</p>
<p><strong>Speaker 1</strong>  20:31</p>
<p>So what made you co decide to stay or move to California?</p>
<p><strong>Osvaldo Aponte</strong>  20:36</p>
<p>So San Diego was my very first duty station, which is really weird, because San Diego is known to be a naval base, yeah. However, the job that I had in the army that was, it was the designation was 91 Romeo, which is veterinary food inspector. And that job supports all the other branches. They support the Air Force, the Marines, the Navy, the Coast Guard, and we didn't have Space Force back then, no, and, and so I was stationed at Naval base because we were supporting their mission. And you know, one of my loves growing up was skateboarding. And I remember being here and somebody seeing a poster or something I had in the barracks, and somebody was like, Dude, you like skateboarding? I'm like, Dude, I love it. And he goes, like, do you know that? And he started to name off names of all these old skateboarding legends, and they all live, like, up the street in Encinitas, you know, yeah. And so I ended up going to one of my childhood idols shop, Mike McGill, and, you know, bought the board, and I have it framed somewhere in my house. And, you know, he signed a poster for me and bought the shirt, and it was really cool. You know, I just never even imagined that that would be possible. But after spending so much time here, I made a lot of friends. Kind of, you grow a little bit of roots in the community, and then it just seems like an organic and normal thing to just kind of, yeah. Why not? You know.</p>
<p><strong>Speaker 1</strong>  21:56</p>
<p>And there you are. Yeah. Yeah. Cool. So what did you get your degree in?</p>
<p><strong>Osvaldo Aponte</strong>  22:03</p>
<p>So I got my degree in accounting. Everyone always asked me, like, Oh, so you're a numbers guy. And I'm like, Well, not exactly, like, honestly, Michael, the reason why I got an accounting degree was because I remember thinking, you know, like, if you really want to understand the nuts and bolts of business, like study accounting, and I read that in many articles over two years, you know, Wall Street Journal, New York Times and things like that. But there was one article that I read, and it may have been in a fitness magazine, and it was talking about the longevity of coaches, or personal trainers, which was an emerging field at the time. There were some that were very, very successful, but, you know, the average lifespan for a personal trainer, it's like two years, and I have not been in the industry for 20 so I am a survivor. And you know, I think the advice that I got from the article that said, if you if you want to understand how to be successful with your gym, that you need to have some level of understanding of business, some education in it. And so there is that. There was that angle, right? Like say, Okay, so I'm really good at this stuff. I know it well. You know, nobody has to force me to open up a anatomy book and read it. But am I really going to open up a financial accounting book and learn how to do the books or whatever? So I went that route. That's That was one reason. The other reason was that I really, truly believe that to live a full life, you got to challenge yourself and do things that maybe they're not like the ideal fit for you, but that they would be a good challenge that's attainable, right? Nothing like it's impossible, right? But something that you can do and accomplish, but that will truly challenge you. And I found that that was going to be it, and I was correct. Attending the Charles W landam School of Accountancy at San Diego State was one of the hardest things I've ever done, and I'm so proud of it. I just remember I lived in the library. We were always there, which you're probably familiar with from some of our other conversations so you told me what, what you studied, and, you know, I just remember Friday nights, everybody was like, hey, Ozzy, going out. I'm like, No, I'll be in the library studying, you know, but that's good. I think that kind of, like, that kind of discipline and like, really, like tough kind of, like, environment of learning really shapes you, and it gives you that. It gives you the discipline that's necessary to succeed in life. I feel, you know what I mean. So that was a value added to me in addition to the degree. And so I'm glad that I went that route. It was really hard, but</p>
<p><strong>Speaker 1</strong>  24:34</p>
<p>I did it. So what did you do once you got the degree?</p>
<p><strong>Osvaldo Aponte</strong>  24:38</p>
<p>Well, the logical thing, at least in my head, was like, Well, you got to get some experience. You can't just have this degree. You can't just have this degree up on the wall. And the truth is, I enjoyed it. I really did, you know, I went out in the field and I applied for so many jobs, and I graduated in 2011 which is was a really bad year to graduate, because there's a economic. Downturn, but jobs were not as really readily available as they had been in even like the last two years. And so finding a job was really hard. And finally, landed a tax internship, which was fantastic. I worked for this very nice gentleman named Charles W Kelly, and he was from West Virginia, and he lived in San Diego most of his life, CPA guy, and just wonderful experience. It was really, really cool. Then I ended up getting a job for a a leasing company. And if you know anything about leases is that they have this very interesting accounting that goes along with it. So I was all excited about that, because I just learned all about lease accounting in school. I wanted to put it to good use, so I went there for a little bit. They ended up joining the Office of the Inspector General, and I got sent to Texas to do that because of the if you're going to travel the country and do inspections, being in Dallas is convenient for flying, right? It's like a big hub. So I went to Dallas for that job, which, you know, I never thought I would, but I really love Dallas. And, you know, that Job was super cool. Then I got recruited to come back to San Diego. Did property accounting here for a little bit. Did construction accounting, did Public Company Accounting, that was with a big insurance broker. That was my favorite one, because from my window in the building, I could see my barracks room that I used to stay at when I was stationed. And I remember when I was at 32nd looking downtown and seeing that building is the Merrill Lynch building. It used to be the Bank of America. Oh no, I'm sorry. It was the Merrill Lynch now it's the Bank of America, and thinking, one day I'm gonna have my accounting degree and I'll be over there working. And you know what? It happened, and</p>
<p><strong>Speaker 1</strong>  26:41</p>
<p>that was pretty cool. Yeah, that's pretty cool. Now, when you moved to Texas, were you married by then?</p>
<p><strong>Osvaldo Aponte</strong>  26:48</p>
<p>I wasn't, but I was in a very serious relationship, but my wife had gone to grad school, also in West Virginia, in a place called Roanoke. Roanoke, yeah. What is the name of that school? Hollins. Hollins Hollins University. Okay, so there was a really fantastic master's program there that my wife kind of came across. And, you know, I was about to graduate San Diego State, and she was like, you know, what should we do? And I was like, You should totally do it. I was so supportive in her going to grad school, and that meant that we're going to be a part for quite a while, but, but she went, and we know, we didn't put anything on it. We were like, listen, let's, let's just you go, you do your thing, and if you come back and work together again, great. It's not, you know, we're not going to be upset about it. But turns out, she went, came back, met me in Dallas, and then we came to San Diego together.</p>
<p><strong>Speaker 1</strong>  27:37</p>
<p>What did she get? Her Master's in</p>
<p><strong>Osvaldo Aponte</strong>  27:40</p>
<p>Fine Arts dance, ah, yeah. So she also went to San Diego State, actually, for her undergrad, and when we first met, that's where she was going. And then she went to Hollins for her Master's in Fine Arts with dance, dance concentration.</p>
<p><strong>Speaker 1</strong>  27:52</p>
<p>Now, you've done some dancing, right?</p>
<p>27:54</p>
<p>I have,</p>
<p><strong>Speaker 1</strong>  27:57</p>
<p>but you don't have it. You don't have a degree in it, but that's okay.</p>
<p><strong>Osvaldo Aponte</strong>  28:00</p>
<p>No, I don't Well, I met Erica, who's my wife, in in in the dance company that I dance for, which was called module, a dance collective. And, yeah, I was always impressed with her skills. She was she's such a fine and like, precise mover, and she moves with this the strength and this weight and this precision that I don't see a lot of artists, and I always loved it. And so, you know, at first it was just like, hey, can you teach me this and that? And just always trying to pick her brain on technical things about dancing, because that was a beginner dancer. What the only reason why I got to do this, Michael, to give you a better picture, is because of my martial arts training. So you know, if you're flexible and you can lift girls at that time, at least, you pretty much in the company, as long as you're willing to go do all the rehearsals and all that stuff, which I was and, you know. And to my credit, I trained very hard for those years that I dance. I was taking class all the time. I rehearsed religiously, and everyone laughed at me because I never called it rehearsal. I called it practice. And, you know, it was like the sports terminology and art world, and people were like, What are you doing? I'm like, I'm practicing. I'm like, okay, okay, buddy, but, but, yeah, I really enjoyed it, and that's where I met her.</p>
<p><strong>Speaker 1</strong>  29:17</p>
<p>Wow. Well, that's cool. So how long you guys been married now?</p>
<p><strong>Osvaldo Aponte</strong>  29:20</p>
<p>So we've been married for nine years, but together for 1919, years, we went together.</p>
<p><strong>Speaker 1</strong>  29:25</p>
<p>Yeah, yeah. Well, that's cool. And what does she do now? Does she dance?</p>
<p><strong>Osvaldo Aponte</strong>  29:30</p>
<p>She's a dance teacher. Okay, that's cool here in San Diego, and she produces shows. Every once in a while, she'll produce a show and bring it to San Diego. And now we're all, like, international connections and all that. I always give her a hard time about that, like all your fancy friends, but yeah, she's produced some really awesome shows here, like things that have been presented all over the world. And she from time to time, she doesn't have a dance company, per se, but she will put a group together and. Percent work with grants and things like that. So she stays pretty active in the community.</p>
<p><strong>Speaker 1</strong>  30:04</p>
<p>Well, somewhere along the line, you switch from doing accounting, I gather, to becoming a full time personal trainer.</p>
<p><strong>Osvaldo Aponte</strong>  30:13</p>
<p>So I never really stopped. I was doing personal training while I was going to school, between when I getting out of the army and then getting my degree right. That's how I like, basically work my way through school. And once I went into industry to get that experience that we talked about, I had a very limited practice, but I kept it so I continued to program for a few very special friends, and we affectionately call it the the Herman street fitness club, because that's where we lived when we started the gathering. And we had a lot of equipment. We dedicated our garage space to just be in a gym instead of putting our cars in there. And so we had the small group. It was, you know, my wife and a few of her dance friends, and they also kept going. So I kept programming, getting certifications, always with the thought that one day I'm going to have my own gym, right? I'm going to, when I get out of this accounting thing, go have my own gym. And so I always did it. It wasn't like I had this break and then my personal practice, right? Both an instructor and a practitioner, really blew up during that time, because I had a lot of time on my hands to be able to do what I wanted and finesse my my practice, and so that's what I did. I really just invested a lot of time into and money into education. You know, that's where I got my functional neurology, education, my strength and conditioning stuff. Like, it was really all a plan all along to eventually be a gym owner and do what I'm doing now.</p>
<p><strong>Speaker 1</strong>  31:40</p>
<p>So was there a defining moment or something that specifically made the made you take the leap to do it full time?</p>
<p><strong>Osvaldo Aponte</strong>  31:48</p>
<p>Yes, and it was actually almost like a leap. So, so I used to have this beautiful bike that I rode all the time, and I rode it with always this intent of getting better. It's like a skill. I'm going to go out there. I'm going to be really good with it. And on one fateful morning, I was almost about to hop back on the highway and head back home, I was almost done with my ride, and I got cut off by a trailer. And so my options were, hit the truck, hit the trailer, potentially hit another biker that I cannot see because I had a blind spot on the oncoming traffic, so I hit the trailer, flew over it, so the leap, there's the LEAP flew over the trailer, landed on my back and bounced off the ground like a ball got thrown into a hospital, I mean, to into an ambulance, because, you know, they were like, you may have internal bleeding. We got to do all kinds of scans and all that stuff. And that was in 2017 and I walked into my boss's office at the time, where I was accounting manager for a construction company, and I just turned in my resignation. And I never went back, because at that point, I was like, All right, like I could have just died, like, a week ago. So if I'm going to do this fitness thing, like full on, have my gym and all that stuff, I better do it now.</p>
<p><strong>Speaker 1</strong>  33:06</p>
<p>Well, and obviously I would think the physical conditioning that you had helped you survive and deal with all of that. When the accident happened,</p>
<p><strong>Osvaldo Aponte</strong>  33:18</p>
<p>every medical professional that I saw said the same thing. They said, if you weren't as fit as you are, you would have a shattered pelvis and probably a broken spine. Yeah. So, yeah.</p>
<p><strong>Speaker 1</strong>  33:33</p>
<p>So talk to me about strength, because clearly you're being in personal trainer and all the things that you've done. You're a very strong guy. What does strength mean to you, not just physically, but emotionally and in your whole makeup?</p>
<p><strong>Osvaldo Aponte</strong>  33:48</p>
<p>So I belong to this organization. It's an educational organization that issues kettlebell, barbell and body weight certification. It's called strong first, and they have a really beautiful saying. They're a maxim saying. They said that strength has a higher purpose, and I agree with that wholeheartedly, and it's part of the reason why I feel such pride and purpose by being part of this organization, because that's how we sell the lifestyle, if you will, right? So we know, just from the story that I just shared, that being physically strong can help you during illness. There's a beloved coach within our organization. His name is Brett Jones, and a few years back, he was diagnosed with cancer, and he lost so much weight during the treatment that if he hadn't been as sturdy as he was, he probably wouldn't have made it. So, you know, that's just a, you know, a personal, both personal, right, because my own experience and then somebody that I care deeply about and admire and has been like a mentor to me, and someone that I look up to, but all around I can, I can look and see people that, when afflicted with illness, relied on their fitness in order to just have a little bit of a better quality of life. And. Some case, outright survive these things. So from that perspective, you know, it's hard not to see how fundamental it is. How, let me put it to this. I do not understand how somebody wouldn't be interested in at least a little bit of strength in their own life, with the myriad examples that are out there about people overcoming obstacles because of the strength that they have cultivated over the years, you know? So I think that that's a good starting point for me.</p>
<p><strong>Speaker 1</strong>  35:26</p>
<p>So you, you, you clearly take that very seriously. It isn't just physical strength, it is mental strength. It is really a whole mindset that you adopt.</p>
<p><strong>Osvaldo Aponte</strong>  35:42</p>
<p>I do believe so. I mean, I can relate this to every major experience, right? So I said, I said the army was really hard, but you know, one thing that made it easy was my my physical fitness. And here's, here's another, when you talk about purpose, right? And what else be beyond just you, but what else can we do for others? So very early on, while I was in the army, people started to pick up on the fact that I really liked fitness. And they were like, hey, private Ponte, would you like to lead PT, which just means, like, you know, you kind of run the physical training session. And I was like, oh my god, I would love that. So they would allow me to do it. And you start to get experience. You need to do more. And they take on more, and they gave you greater groups to work with. But at some point, one of my superiors came to me and said, Hey, at that point, I was a corporal. I said, Corporal Ponte, we have this soldier. They are really great at their job. We love them. They're respectful, they honor the army, but they're having a hard time with their physical fitness, and they're about to get booted out if they don't pass this PT test. Can you help them out? And so that was one of the first, like, real life challenges for me, because it was like, in terms of fitness, because it was like, it's not like, Oh, if I don't lose 10 pounds by my wedding day, I'm not going to feel as great. Okay, that's a good goal, too, but you're talking about somebody that's been over 10 years in the Army, and they're about to get booted because they can't pass a PT test. If you can help that person stay in the army, that's huge. And so I did. And then another one came, and the other one was like, Oh, they need to pass their weight and height standards. Help them do that as well. And so I became, I developed a reputation for being able to being able to do that for other soldiers, and when you do that again, it's just more meaningful, because it's not just that you feel good about what you're doing, but somebody else's life is going to be significantly changed because of the help that you were able to provide in that realm, you know. And how many times in life do we get to do that? I don't know. You know. Like, I don't, I can't tell you a single time when any of my accounting assignments did that for anyone you know, you know, like, they're kind of meaningless in a lot of ways. You know. Like, okay, well, you know, the financials are in you know. But it wasn't like somebody's not going to come and hug you and thank you, you know, because you did the financials well. But if you can help someone stay in the Army because they pass their PD test, or they pass their height and weight standards, that's significant. That's another example that I can share with you in that realm.</p>
<p><strong>Speaker 1</strong>  38:15</p>
<p>Yeah, well, and it shows also that you care.</p>
<p><strong>Osvaldo Aponte</strong>  38:19</p>
<p>I always have. And I think, you know, earlier, you were asking me about my upbringing, and I think it goes back to that and that small town, you know, just being together, looking out for each other, you know, like when, when I was in the far away from my house, but then my friend's mom would know where I was, and she would look out for me. It's kind of like that, you know, just you help what you can, because it's the right thing to do,</p>
<p><strong>Speaker 1</strong>  38:42</p>
<p>yeah, well, and that's that's important. Well, you so when you went into becoming a personal trainer and becoming a trainer and dealing with physical therapy, physical training, not therapy, but physical training, one of the areas that you went into was kettlebell training. What is a kettlebell?</p>
<p><strong>Osvaldo Aponte</strong>  39:05</p>
<p>So the kettlebells originated as a counterweight to balance the scales in the markets in Russia, and in between selling produce or other items, the farmers will start to play with them and discover that they could do all these cool little moves. But over time, the moves turned out to be actually kind of beneficial to, you know, maintaining good health, especially like a strong spine, a strong core, just being able to be athletic and strong and things that are not so easily developed. Fast forward many years, and the Russian military had developed a system that combined using the carabell but applying a very specific type of technique that can be compared to hostile Japanese corruption. Karate, okay? So when you think about, you know, something that is very external in nature, in martial arts, right? Because you can make the distinction between, like an internal martial art, like Tai Chi, versus an external martial art, which should be like hostile karate, taekwondo, Muay Thai, all of these arts are more external driven. I It gives you the perfect combination of movement and breath control, which is the very core of what martial arts is. And this is why, in the strength world, people often refer to hostile, credible training as the martial art of strength training, because the focus on the precision of the movement and the combination of the breathing pattern to make it a very powerful, efficient technique that's not just doesn't just do the job, but it also keeps you safe as a practitioner, and it builds your body with all kinds of resilience and Things that we all need and want. And so a little bit of a long winded that's okay to me. That's what the kettlebell is.</p>
<p><strong>Speaker 1</strong>  41:07</p>
<p>So what is a kettlebell? What does it look like? So it</p>
<p><strong>Osvaldo Aponte</strong>  41:10</p>
<p>looks like a cannon bundle with a handle on, if you think like a cannonball, and then a handle on it. That's basically what it looks like, yep. And so when you here's a really interesting thing, and you'll like this because of your educational background. So when you pick up a dumbbell and you hold it, let's say in front of us, if you were going to press it overhead in the military press, right, the dumbbell is kind of, not kind of, but it is. It sits in the palm of your hand right, somewhat balanced from side to side, right. And then you go overhead, and you can balance it with your center of mass, and you're good to go the cat. To go the kettlebell the way that the technique calls for the grabbing. It sits on your forearm on the outside, so that off center of gravity, it continuously rotates, creating torque in the movement, and you got to fight against that. So it creates an extra challenge for the body that you now have to deal with, and if you can successfully do that, then you get a whole bunch of benefits that the dumbbell just won't give you.</p>
<p><strong>Speaker 1</strong>  42:08</p>
<p>How heavy are they kettlebell? Well, traditionally, they</p>
<p><strong>Osvaldo Aponte</strong>  42:11</p>
<p>used to be 1624, and 32 kilos, but now they go from eight kilos all the way up to like 5660 kilos.</p>
<p><strong>Speaker 1</strong>  42:20</p>
<p>That's pretty heavy, I know.</p>
<p><strong>Osvaldo Aponte</strong>  42:24</p>
<p>And I have all of them, Michael, all of them.</p>
<p><strong>Speaker 1</strong>  42:27</p>
<p>Well, I wouldn't want a 60 kilo kettlebell dropping on my foot.</p>
<p><strong>Osvaldo Aponte</strong>  42:31</p>
<p>No, we just use that for a show. We just put it in the corner. Never use it.</p>
<p><strong>Speaker 1</strong>  42:36</p>
<p>Yeah. I mean, that's what, 132 pounds. So that's pretty heavy.</p>
<p><strong>Osvaldo Aponte</strong>  42:43</p>
<p>Yeah, yeah, no, sometimes, but you know, practically gentlemen, work with 1624, and 32 kilo. That's pretty, pretty normal. Females usually work 1216, and 20 around that, although nowadays, I mean, I have colleagues within the strong first world that are pressing 32 kilos, no problem. So there's a lot of very strong women out there that can do a lot more. But just generally speaking, general population, that's about the range. And then somewhere like myself, who does this for a living and teaches it and all that, I work between like 16 all the way up to like 40 kilos, regularly. Anything above that. It's a little bit too much for me. Yeah, but, yeah, yeah, but it's fun.</p>
<p><strong>Speaker 1</strong>  43:26</p>
<p>I was, I was afraid you were gonna say the the men do 16 and 20 and 32 and the women do 60 and 64 but that's just saying.</p>
<p><strong>Osvaldo Aponte</strong>  43:39</p>
<p>I'm sure somewhere out there, somebody's doing, I'm sure</p>
<p><strong>Speaker 1</strong>  43:41</p>
<p>there is well. So tell me more about strong. First, what makes you so committed to to being a part of it and staying with it?</p>
<p><strong>Osvaldo Aponte</strong>  43:52</p>
<p>So earlier, I shared with you that though you know, they have that maxim that said that strength has a greater purpose. The other aspect of strong first, that I really, really like, because it connects deeply with my martial arts roots and my commitment to discipline and all these things, is that they call themselves the school of strength. So when you're a student and you come through the curriculum, what we're trying to teach you is the the tools, the fundamentals that you can go ahead and apply to any tool, whether that tool may be your own body weight, a kettlebell or a barbell, if you learn the techniques, the principles, excuse me, that we teach within strong first, then you will be able to apply that to anything that requires you to exert yourself, You know, from a strength standpoint, and that's really valuable, versus just, you know, you know, showing you some moves that you know may or may not help you in a different situation, right? Because what you learn is like, what constitute proper posture under load, what is safe, you know? How do you breathe under. Load. I think that's a really important part the breath, just as in dance, as in the martial arts, and then in strength training is paramount. Like it really should be the first thing that we talk about when you get a new student, it's like, let's talk about how we breathe under load. And so with strong first, we are very committed to teaching these principles to the students. And it's very everything is very fundamental in nature. So for example, if you wanted to get certified as a strong first cut about level one instructor, you're required to show us six movements, six movements, and we take three days to teach you those six movements in the certification. Okay, really, it's really too because the last day you're mostly testing, but still, like, that's a lot of time and energy that we're putting towards what seems to be a very simple thing. I mean, how hard is it? Michael, it's just a squat, it's just the press, it's just this, just that. But what I like about our organization is that we take care to go what we like to say, an inch wide but a mile deep in knowledge. We're not concerned with the superficial fancy. Let's get all fancy out there and like, Listen, if you have the fundamentals down, there's always a time and a place for that. You can get super fancy. But what the at the core of it, what we really want to do is share with the student something that they can apply to almost anything. And to do that, it has to be principles based. It has to be digestible in a short amount of time, focusing on very few things that you do really, really well. And that's another part that I really like about it,</p>
<p><strong>Speaker 1</strong>  46:37</p>
<p>isn't that, to an extent, also the same sort of concept that people learn in martial arts. I mean, you know, it's all about learning to to control your mind, learning how to use your mind, learning how to be introspective, learning how to to focus. And it sounds like you're doing the same sort of things that people typically will learn in karate or Judo or any of the other martial arts.</p>
<p><strong>Osvaldo Aponte</strong>  47:06</p>
<p>I agree with you, and this is, you know, not everyone has the time to go. You know, martial arts, I think, takes a little bit more time, and it might be a little more intimidating, but with this system that we teach in strong first, we can bring that to the table for someone who's short on time. And you know, you ask me things that I like about strong first, let me. Let me give you another angle. So our training protocols oftentimes call for a minimal, minimal time investment out of your day. Because what we want to see more than intensity, it's frequency. We would like to see our students do this thing more regularly, even on a daily basis, to cultivate mobility, strength, endurance, power, right? These physical characteristics that are all very important in life. But when you think about this, like man, like, how am I going to do all that? Well, the answer is very simply, okay, if you make it into digestible little pieces, which we do with our training. And perhaps I should give a more concrete example. We have a program that only calls for two kettlebell movements. In this program, you will do kettlebell swings, which is a ballistic movement, where you project the kettlebell with such force that you make it weightless against gravity, and then we have the grind movement, which is, you're just moving against the weight of the bell. And you know, the complexity of the movements themselves, through a series of I was almost very like, like a martial art, like you've been, you've been referring to, it's very precise and just very defined. And if you're a very busy parent. You know, you're 35 years old, you are about to hit that stretch of career where you're really going to crush it and be the most productive, make the most money. You have kids, you still need to make time to you know, be a good husband, be a good father, be a good brother, a good son, a good all these things. I want fitness to serve you, not the other way, or I don't want you to be a slave to fitness and be in the gym, you know, ridiculous amounts of time. I want to empower you. I want to give you something that you can do minimally, three times a week, four times a week, five times a week, but that allows you to do all those other things that are really important too. Like, you know, enjoy and live your life and cultivate these things in your life. And so that's another ace out of the pocket, if you will. That the strong first school of strength system brings to the table is that the investment that you have to make in it can be quite small. You can make it very complex, right? Like, as this being my job, my routines tend to be a little bit more fancy, but they don't have to be, you know, I can always tap into that simplicity to maintain my health, and I'm not leaving any any money on the table. I'm still getting all the benefits, and that's yet another aspect of it that I absolutely love.</p>
<p><strong>Michael Hingson</strong>  49:55</p>
<p>So another thing that I know in reading the. Things that you sent me, that you seem to be pretty knowledgeable about, is the one arm push up. Tell me about that. What heck? That sounds kind of scary, but what the heck is a one arm push up? And you even wrote a book about it, right?</p>
<p><strong>Osvaldo Aponte</strong>  50:12</p>
<p>I did. I did. So you know one of our big time instructors, his name is Brett Jones. He's called this exercise. He said that the one arm, one leg, push up is an exercise in full body tension. Now it's, it's, it can be really boring to some people. I can absolutely see why it's such a big deal to me, having grown up with a couple of uncles, one of which did martial arts. And he would show this to me when I was a very young man. And I was just like, wow. Like, how do you do that? Uncle, please show me. Deal Jimmy, please show me. And he went on to teach it to me. And so here's the cool thing. I was, like, eight years old when I did my first one arm push up, you know? And so this is something that as very, very young we can do and then, if we just maintain it through the rest of our life, we all have that skill in order to do it. Michael, it requires an exceptional amount of body control, breath control, and the things that we talked about right that martial arts like discipline and focus and it, it is a great base if you want to build more strength with other tools, like, for example, you want to go and do some dead lifting or overhead pressing, or maybe some more fancy skills, like inverted push ups with no support from the wall, you know, like a gymnast would do, or that kind of skill, you know. But it's a really good test for any young person, or even, you know, adult to see if they can conquer that movement because it's it's quite attainable. It's not impossible. Anybody can do it. It takes a little bit of work and discipline. But therein lies the benefit. This is going to test your your spirit and your your resolve and your patience more than it will test you physically, honestly, because it just takes time. And that's just one of the reasons why I like it so much. But in general, I know that if I can do a one arm, one arm, one leg, push up at any moment, both sides, I know that I am doing a really good job of connecting my lower and upper body with the strength of, you know, my center, you know, my abdominals, my pelvic floor, my diaphragm, my all of that. So it's a very useful move, even though it may seem a little bit like a little bit like a party trick, although it is a party trick, I have to say, I'm not gonna deny that anytime I do it at a party, people are like, that's pretty cool, but, but, but, you know, it really does have a lot of strength benefits that perhaps are not so discernible just at a glance.</p>
<p><strong>Speaker 1</strong>  52:37</p>
<p>Well, I can appreciate that. I mean, yeah, I I'm sure you can call it a party trick, because you can do it at parties, and you're going to amaze people. And I assume it is exactly what what you say. It's pushing up with one arm and one leg.</p>
<p><strong>Osvaldo Aponte</strong>  52:53</p>
<p>The setup is a little different. So if you can imagine somebody in a push up position, Michael, and then you'll take their legs and split them out a little bit more. Think about one and a half to two times shoulder width. Okay, so you have a broad base now in your legs. From there, you proceed to remove one hand from the ground, and the hand can be placed at the side of the body. The hand can be placed behind the back. You can extend your hand out in front of you. That's a really hard version to do. You take a nice stiff breath into your abdomen, and you brace your abs like drill sergeant hopper is about to come over and kick you in the gut. And then you lower yourself with control and with a forceful exhale, you press into the ground, not breaking that nice line that the body has, and it's vertical to the deck, and you press yourself up, and now you just displace incredible core strength, upper body strength, and just breath control, which is always beautiful to see.</p>
<p><strong>Speaker 1</strong>  53:47</p>
<p>So you're doing that with one hand, one hand, and because the other hand is not braced, helping,</p>
<p><strong>Osvaldo Aponte</strong>  53:53</p>
<p>no, it's not and then this can also be done with one hand and one leg. So now you have a leg and an arm that are up in the air, and you are only doing it on one on one leg, and that's, that's my favorite variation. That's what's really cool one, wow.</p>
<p><strong>Michael Hingson</strong>  54:07</p>
<p>Well, tell me a little bit about resilience and unstoppability from the military and everything that you've done, you've seen a lot of different aspects of resilience. What are the sort of the common threads that you would say people have, that, that you've experienced that have made them resilient or unstoppable, or what are some of the common threads that you see in people who are resilient and unstoppable?</p>
<p><strong>Osvaldo Aponte</strong>  54:30</p>
<p>I think that a commitment to learning and growing is something that I see in people that I would describe as resilience. They don't stay put. They're not complacent. They learn one thing, and they devote some time to it, which takes discipline and courage, and then they move on to something else, and they do that, and they continue this throughout life. They're lifelong, lifelong learners. Is one thing that. I would say, and they have a commitment to this growth mentality, where everything it can be treated as a as an opportunity for becoming better. And it's not even always like just, oh, I'm better, but rather, what is the thing that makes us be valuable to those around us? And so for me, and this is not my own idea, this has been said by many people, but whenever you can make yourself useful to others, then that's a good thing. Yes, you never know when you're going to have to tap into this knowledge, right? And so to that, to that extent, you know, maintaining good physical health, which, incidentally, can be a benefit to not just your family but society, because you're a lower cost to people right with the health, you know, cost and things like that. But it's just that having that, that vision, that it's not about next week or next month, I want my efforts to be sustainable for the rest of my life. So it's that mentality of being in a marathon rather than a sprint. While it is occasionally important to be able to sprint, we all know that that's really not a feasible way to go through life. You're going to burn out and crash. Yeah. And so the most resilient of folks that I truly admire have this long term view of life and a commitment to be the best that they can be, not just for themselves or their communities as well, right? Well?</p>
<p><strong>Speaker 1</strong>  56:30</p>
<p>And that makes sense. I think that the reality is that all too often people rush into things they don't</p>
<p><strong>Michael Hingson</strong>  56:38</p>
<p>look at things in the long run, and that is a problem, because they'll burn out. So So tell me you are going off this fall and starting a master's degree program.</p>
<p><strong>Osvaldo Aponte</strong>  56:51</p>
<p>I am this is really funny, but today will be like our our big welcoming, you know, presentation where we get go see, meet the professors, and they'll take us through, you know, an overview of the course and everything else This happened in like, a few hours from this conversation that we're having. So I'm super excited.</p>
<p><strong>Speaker 1</strong>  57:10</p>
<p>What's the degree in? It's</p>
<p><strong>Osvaldo Aponte</strong>  57:13</p>
<p>biomechanics, kinesiology. Master's in kinesiology with an infant in biomechanics from the Point Loma Nazarian University, which is, at the moment, one of, you know, a very prestigious school. Sounds exciting, Michael, I feel so fortunate to be part of this. I really, really, I feel like, my goodness, especially this late in my life, like it's people don't get these kind of chances. And I'm gonna, I'm gonna honor the opportunity by giving my absolute best and just really bringing all that good knowledge back to the community and helping you know the people that I serve and work with.</p>
<p><strong>Speaker 1</strong>  57:45</p>
<p>Yeah, well, we have been going at this for about an hour. Can you believe it? I know. So tell me in is we kind of wind down what's one lesson or one thing that you would like to leave people with one practice or one mindset or one goal. What would you what would you advise people?</p>
<p><strong>Osvaldo Aponte</strong>  58:08</p>
<p>Yeah, I would, I would advise anyone out there listening to to consider that best case scenario. We're going to be doing this for a long time. So, you know, have your short term goals, yeah, for sure. But really think whenever you feel like, oh my god, working out every day is overwhelming. Don't put it that way. Just think that this is something that you need to do to be healthy and on a regular and if you're going to do it until you know you're 60 or 70 or 80 or 90, then it's okay to take a day off here and there. It's okay to go on that vacation and whatever, you know, like, don't be yourself, like, Oh my God. Like, I feel so guilty because I didn't do this. It's okay. You have a whole lifetime to do this, but do be committed to those goals. Like, you know, I think it's a lot easier to manage when the intensity is lower and the forecast is longer than the opposite of that, right? It's like, I'm going to go really hard for three months, and then you get injured. Things happen. It's not as enjoyable. But if you just spread this out, you know, over a long enough timeline, you really can see that it's manageable and so very valuable for all the things that we talked about today. So please, please, please, please, please, look at the long term. Do not be obsessed with the intensity right now. Just do something daily and give your best, and you're going to be in great</p>
<p><strong>Speaker 1</strong>  59:25</p>
<p>shape as a personal trainer. Do you just work with people locally and in person, or do you do virtual work as well?</p>
<p><strong>Osvaldo Aponte</strong>  59:32</p>
<p>I only do in person. I used to do virtual but I stopped doing it a while ago.</p>
<p><strong>Speaker 1</strong>  59:38</p>
<p>Well, but if people want to learn more from you or contact you. How will they do that?</p>
<p><strong>Osvaldo Aponte</strong>  59:44</p>
<p>So they can visit my website, the iron core way, iron core <a href="http://way.com" rel="nofollow">way.com</a>, and there you can find links for my workshops. That's another way, even though I you know, not everybody's going to be able to do personal training with me, but if they visit, they come to my workshops through strong first. Because they're going to be able to learn all of the concepts that we talked about today, and they're all listed on the website, and I have a few of those coming up in the into the end of the year and into next year. So please look at that, and you'll be able to see all my events, some here in San Diego, and a few of them are going to be going to Los Angeles pretty soon here. So what's the website? Again? Iron core <a href="http://way.com" rel="nofollow">way.com</a>.</p>
<p><strong>Michael Hingson</strong>  1:00:21</p>
<p>Iron core <a href="http://way.com" rel="nofollow">way.com</a>. Great. Well, I hope people will reach out. I like the things that you've said. I appreciate the things that you've advised. And it makes sense that goals are things to work on and achieve and and strive to make happen, but it isn't something that you just do instantaneously, and it's done, and you got to look at it in the long haul and over a long period of time. And I think that makes perfect sense. So I want to thank you for being here, and I want to thank all of you for listening. I hope that you've enjoyed this today. Love to hear your thoughts. Please email me at Michael H i@accessibe.com</p>
<p><strong>Speaker 1</strong>  1:01:02</p>
<p>mic, C, H, A, E, L, H, I at, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. Michael hingson, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're watching or listening to us today, please, please give us a five star rating. We value your rating very highly, and also for all of you and esvaldo, including you, if you know of anyone else who you think ought to be a guest on the podcast, love it. If you'd give us an introduction, we're always looking for more people and more stories to talk about. So once again, I want to thank you. This has been great. Thank you very much for being here.</p>
<p><strong>Osvaldo Aponte</strong>  1:01:40</p>
<p>Thank you, Michael, it's been lovely talking to you today.</p>
<p><strong>Speaker 1</strong>  1:02:08</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Building an Unstoppable Body and Mind with Osvaldo Aponte</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0aaa253a-dfdc-4bef-92e4-bee7d245d338.mp3?source=rss&amp;ext=asset.mp3" length="91948684" type="audio/mpeg" />
<itunes:episode>406</itunes:episode>
</item>
<item><title>Episode 405 – Building an Unstoppable Mind Through Laughter and Perspective with Sir James Gray Robinson</title>
<guid isPermaLink="false">https://pinecast.com/guid/5a2aaf74-9f9e-4c6d-b4c0-7e9e5a0f6599</guid>
<pubDate>Tue, 13 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>00:59:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/37f95bdc-a077-4e2f-bf1d-9afff5aa549f/UM405-Sir_James_Gray_Robinson-Cover_Art.jpg" />
<description><![CDATA[<p>Laughter may be one of the most powerful tools we have for navigating stress, burnout, and the weight of modern life. In this conversation, I had the pleasure of sitting down once again with Sir James Gray Robinson to explore why humor, self-awareness, and gratitude matter far more than most of us realize. James and I talk about how easily we lose the ability to laugh at ourselves, how that loss feeds stress and burnout, and why taking life too seriously often does more harm than good. Along the way, we reflect on comedy, culture, trauma, and the simple truth that being able to laugh can shift perspective faster than almost anything else.</p>
<p>James also shares what he has learned from years of coaching high-stress professionals, especially lawyers, about how laughter resets the nervous system and opens the door to better problem solving. We talk about gratitude as a powerful antidote to fear and anger, the role artificial intelligence can play as a daily tool for perspective, and how self-reflection helps us separate reality from the stories our minds create. We even explore James’s work with an ancient royal order dedicated to service and philanthropy. I believe you will find this conversation thoughtful, grounding, and surprisingly uplifting, because at its core, it reminds us that joy, humor, and connection are not luxuries. They are essential to living an unstoppable life.</p>
<p><strong>Highlights:</strong></p>
<p>00:59 – Learn why losing the ability to laugh at yourself creates stress and emotional rigidity.04:26 – Understand the difference between witty humor and humor that harms rather than heals.11:03 – Discover how laughter resets the nervous system and interrupts burnout patterns.15:35 – Learn why gratitude is one of the strongest tools for overcoming fear and anger.16:16 – Hear how artificial intelligence can be used as a daily tool to shift perspective and invite joy.35:19 – Understand how burnout often begins with internal stories that distort reality and fuel stress.</p>
<p><strong>About the Guest:</strong></p>
<p>Sir James Gray Robinson, Esq. is an award winning third-generation trial attorney who specialized in family law and civil litigation for 27 years in his native North Carolina. Burned out, Sir James quit in 2004 and has spent the next 20 years doing extensive research and innovative training to help others facing burnout and personal crises to heal. He has taught wellness, transformation, and mindfulness internationally to thousands of private clients, businesses, and associations. As a licensed attorney, he is focused on helping lawyers, professionals, entrepreneurs, employers, and parents facing stress, anxiety, addiction, depression, exhaustion, and burnout.</p>
<p>Sir James is a highly respected speaker, writer, TV personality, mentor, consultant, mastermind, and spiritual leader/healer who is committed to healing the planet. He possesses over 30 certifications and degrees in law, healing, and coaching, as well as hundreds of hours of post-certification training in the fields of neuroscience, neurobiology, and neuroplasticity, epigenetics, mind-body-spirit medicine, and brain/heart integration. Having experienced multiple near-death experiences has given him a deeper connection with divinity and spiritual energy.</p>
<p>Sir James regularly trains professionals, high-level executives, and businesspeople to hack their brains to turn stress into success. He is regularly invited to speak at ABA and state bar events about mental and emotional health. His work is frequently published in legal and personal growth magazines, including the ABA Journal, Attorneys-at-Work Magazine, and the Family Law Journal. Sir James has authored 13 books on personal growth and healing, including three targeting stressed professionals as well as over 100 articles published in national magazines. He has produced several training videos for attorneys, executives, entrepreneurs and high-level professionals.</p>
<p>Sir James has generously endowed numerous projects around the world to help children, indigenous natives, orphans and the sick, including clean water projects in the Manu Rain Forest, Orphanages, Schools and Medical Clinics/Ambulances in India, Buddhist monks in Nepal, and schools in Kenya, Ecuador, and Puerto Rico.</p>
<p>In addition to his extensive contributions, Sir James produced and starred in three documentaries that will be released in 2024, focusing on healing, mental and emotional health. The first, &quot;Beyond Physical Matter,&quot; is available on several streaming platforms, including Amazon Prime. The trailer can be found at <a href="http://www.beyondphysicalmatter.com/" rel="nofollow">www.BeyondPhysicalMatter.com</a>. The second, “Beyond the Mastermind Secret”, is scheduled for release in the fall of 2024. The trailer can be found at <a href="https://BeyondMastermindSecrets.com/" rel="nofollow">https://BeyondMastermindSecrets.com/</a>. The third, “Beyond Physical Life” is scheduled for release at the end of 2024. The trailer can be found at <a href="https://beyondphusicallife.com/" rel="nofollow">https://beyondphysicallife.com/.</a> He has formed an entertainment media production company known as Beyond Entertainment Global, LLC, and is currently producing feature length films and other media.</p>
<p>In recognition of his outstanding work and philanthropy, Sir James was recently knighted by the Royal Order of Constantine the Great and Saint Helen. In addition, Sir James won the prestigious International Impact Book Award for his new book “Thriving in the Legal Arena: The Ultimate Lawyer’s Guide for Transforming Stress into Success”. Several of his other books have won international book awards as well.</p>
<p>Sir James was recently awarded the President’s Lifetime Achievement Award by President Joe Biden for his outstanding service to his community, country and the world. He will be awarded the prestigious International Humanitarian Award known as Men with Hearts, in London, England in the fall of 2024, as well as Man of the Year and Couple of the year with his wife, Linda Giangreco.</p>
<p>Sir James has a wide variety of work/life experiences, including restauranteur, cattle rancher, horse trainer, substance abuse counselor, treatment center director, energy healer, bodyguard, legal counselor for several international spiritual organizations, golfer and marathon runner. He graduated from R.J. Reynolds High School in 1971,</p>
<p>Davidson College in 1975 and Wake Forest University School of Law in 1978.</p>
<p><strong>Ways to connect with Sir James</strong>**:**</p>
<p>FB - <a href="https://www.facebook.com/sirjamesgrayrobinson" rel="nofollow">https://www.facebook.com/sirjamesgrayrobinson</a> </p>
<p>IG - <a href="https://www.instagram.com/sirjamesgrayrobinson/" rel="nofollow">https://www.instagram.com/sirjamesgrayrobinson/</a> </p>
<p>TikTok - <a href="https://www.tiktok.com/@sirjamesgrayrobinson?_t=8hOuSCTDAw4&amp;_r=1" rel="nofollow">https://www.tiktok.com/@sirjamesgrayrobinson?_t=8hOuSCTDAw4&amp;amp;_r=1</a></p>
<p>Youtube - <a href="https://www.youtube.com/@JamesGrayRobinson" rel="nofollow">https://www.youtube.com/@JamesGrayRobinson</a></p>
<p>LinkedIn - <a href="https://www.linkedin.com/in/gray-robinson-/" rel="nofollow">https://www.linkedin.com/in/gray-robinson-/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:17</p>
<p>Well, hi everyone, and welcome to another edition of unstoppable mindset. And we're doing something today we haven't done too often, but we've done it a few times. We are having a second conversation with James Gray Robinson, actually, sir, James Gray Robinson, and we're going to talk about that part of it today we did last time, but I'm going to start actually a little bit different way. You and I were just talking about humor. We were talking about Mel Brooks, because I, when you came into the to the room, I said, What in the wide, wide world of sports is it going on here, which is a very famous line from Blazing Saddles. And you pointed out that that movie probably couldn't be made today, and I agree. But why do you think that is</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  02:10</p>
<p>I think that we've become so disenchanted with ourselves that everything's offensive now, I think back when we and when I grew up in the 50s and 60s, people had so many really, you know, life threatening things to think about, like atomic war and, you know, it just seems like people have shifted their consciousness away from having a good time to simply having to be right all the time. And so we've lost the ability to laugh at ourselves. I mean, one of my favorite lines is, if you think Talk is cheap, you've never talked to a lawyer. And the thing is, is that I'm a lawyer, and I find that incredibly funny, yeah, because if you can't laugh at yourself, then you really are going to struggle in life, because a lot of times, things don't work out the way that we anticipated or wanted them to. And there's a couple of different ways that we can react to that or respond to that. There's a I found that people are losing the ability to take responsibility for themselves and that they blame everything on everybody else. We're raising a nation of victims, and victims are not going to laugh at anything. So what we, I think, what we have to do is we have to start teaching our children how to have a sense of humor. If something doesn't happen the just the way we want it to, then laugh at it. It doesn't have to, you know, unless it's pain, you know, if it's physically abusive or something, then you know. But the thing is, we're trying to helicopter parent everything, and we all get so upset when somebody says something off the cuff or maybe without fully thinking through what they're saying. So it's, it's just unfortunate that there are many, many things in life I think could be avoided with just a good chuckle and go ahead. Well, I was just going to say, you know, like if somebody said to me, you're. Eyes on wrong I'd laugh because it would what difference does it make? But what my tile looks like? Yeah, and I would just laugh, and I would laugh at me, and I would laugh at them, because somebody thought that there was something wrong with that, yeah.</p>
<p><strong>Michael Hingson</strong>  05:21</p>
<p>Well, what about people like Don Rickles? You know, who, who was always known for insulting everyone and being an obnoxious character. What do you think about him?</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  05:36</p>
<p>I you know the thing is, is that he was offensive, but he wasn't, what's the word? I would say he he wasn't profane, because he never cursed at anybody. You know, I've watched a couple of roasts. You know, they call them roast, right? They get a bunch of people together, and they make fun of somebody. And back in the day, when Don Rickles and Johnny Carson, Milton, burl, rich, little even, what couple of committee is, I can't think of, but they were extremely witty, and they were perhaps offensive, but they weren't necessarily insulting to the point where you It's not Funny. And I think we've got and we've gone to the point where we now are seeing these roasts. And I thought I saw Tom Brady's roast. Actually paid to watch it, and it was the most profane, you know, unfunny, hurtful, hour and a half I think I've ever watched, and it just I didn't smile once. I just was wincing the whole way through, wondering why people think that sort of nonsense is funny.</p>
<p><strong>Michael Hingson</strong>  07:19</p>
<p>Well, I asked about Don Rickles, because I saw an interview with him on the Donahue show, when Phil Donahue had his TV show, one of the things. And after he said this, I thought about it, and of course, never really was able to see in person, but I believed him. Don rickel said, Look, I never pick on someone if I think they're going to be offended. He said, If I see somebody in the audience and start picking on them and it looks like they're taking offense or they're getting angry about it, I won't pick on them anymore. And he said I might even go talk with them later, but he said I won't pick on them anymore. And I thought about that, he said, I will never there are lines I won't cross, which is some of what you just said. But he really was absolutely adamant about the fact that he didn't really want to insult people. He wanted people to have fun, so he always looked for people in the audience who would laugh at what he had to say and how he and how he abused them and so on. He said those are the people that he really liked to to interact with because they weren't taking offense, which I thought was a very intuitive and interesting concept on his part. And if you really want to talk about a comedian who was never profane no matter what he did or happened to him, later, think about Bill Cosby,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  08:49</p>
<p>yeah, and or Red Skelton, or Red Skelton, yeah, that was and always, he would always end up with God Bless. And the thing that amazes me about today's comedy is how much violence. There's a subtle undercurrent of violence under all of their humor. And it's, you know, they're kind of like laughing at somebody who is hurt or is not as intelligent as the comedian thinks he is. Or, you know, they're making fun of stuff just to be hurtful. And it's not, you know, they've lost the connection between being taken taking fun, making fun of somebody and being hurtful. And I just amazed when I see a lot of comedians today. I mean, there's lots of very witty, very intelligent, grand guffaw producing comedy out. There. And it's, there's some, they're very, very talented comedians out there, but then there are the other people that want to drag you through the</p>
<p><strong>Michael Hingson</strong>  10:07</p>
<p>mud, yeah? And it's all shock. It's all shock, yeah,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  10:12</p>
<p>and intentionally offend you to, I guess it's some kind of power play, but it's simple. You know, people, I think that people actually are so traumatized that they they think it's funny when somebody traumatizes somebody else.</p>
<p><strong>Michael Hingson</strong>  10:34</p>
<p>Well, I Oh,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  10:35</p>
<p>go on. No, go right ahead.</p>
<p><strong>Michael Hingson</strong>  10:38</p>
<p>I I never got to see Don Rickles live, although I would have loved to, and I would love to have paid the money to sit in the front row, hopefully, hoping that he would pick on me so I could jump up and say, Yeah, I saw you once on TV. I took one look at you and haven't been able to see since. What do you think about that?</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  11:02</p>
<p>Never that would be appropriate, yeah? I mean, because he'd love it, you're making fun, yeah, you're making fun of him, and you're making fun of yourself. And that's what I call self depreciating humor. He where the jokes, yeah, the joke really is about you. It's not about him, yeah, and it's in it, so it's people probably wouldn't take offense to that. But when people sit there, you know, start poking fun at how people look or what they their educational level, or their, you know, cultural background is I, I just don't get that. I mean, it's and I grieve that we're turning into bullies. Well, you know, and it's, it's unfortunate you</p>
<p><strong>Michael Hingson</strong>  11:52</p>
<p>you've dealt a lot, especially over the last 20 years, with burnout and things like that. Do you think that what's happening in in society based on what you're talking about, with the lack of humor, without self deprecating environments and all that. Do you think that's because it's stressful, contributing to burnout?</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  12:14</p>
<p>Yes, I think, well, we again, we take ourselves way too seriously. The one thing that I've noticed, especially with my clients, is when I can get them to laugh, they start to take a different perspective of their life. But when they think everything that they're what I call they're stuck in Warrior mode. There's, you know, we have a, don't know if we talked about this last time, but we have a nervous system that goes one or two ways. It either goes to fight or flight, called the sympathetic nervous system, where you know you're reacting to everything in a negative way, because it's a matter of survival, or we go to the parasympathetic nervous system, which is the fun part of our psyche, and we can enjoy ourselves, but everybody is so scared of something there that they the body cannot stand That level of stress for years. I mean, that's what burnout is, and it it tears your body apart until it actually turns off. And that's what happens when you burn out. We used to call it nervous breakdown, but, you know now it's burnout. But the point is, is you just wear yourself out because you don't have anything that will break the constant stream of stress, and one of the best ways that you can handle stress is to laugh. Laugh at yourself, laugh at something, a joke, laugh at whatever you find stressful, because it breaks that autonomic nervous system response. And if you can reset yourself every now and then that you know, one of the ways I teach people how to deal with stress is to research jokes. Go buy a good joke book, and you can go and find enough. You know, all you need is a couple of jokes to start the day, and you're going to be in a much better frame of mind going to work or dealing with whatever you have to deal with. If you've laughed at least once before you go to work, because that that engages your parasympathetic. I call it the guru. And you can deal with adversity. You can deal with problems. You can actually problem solve. You. And but when we're stressed out because we're afraid of what's going to happen, we're afraid of making mistakes, and we're afraid of what somebody's going to think of us, then we are just going to end up in a very bad place, mentally and emotionally and physically. So it's, you know, one of the things that you can do, as if you're having to deal with stress on a daily basis, is to just remember how to be grateful. I mean, I think that of all the emotions, gratitude is probably the most powerful one there is because it will overcome fear, it will overcome anger, it will overcome shame, it will overcome guilt, it will overcome envy, all the negative emotions cannot stand up to gratitude. And so if you can learn to be grateful, and especially grateful for the struggle, then you are going to be a happy camper, and you can probably learn to laugh, until you can be grateful though you're going to struggle. And that's we're not designed to do the struggling. We're designed to have fun. I mean, that's people always say, what are my purpose, you know? And why am I doing here? And I said, you only have two purposes in life. One is to breathe, and the other one is to laugh. Everything else is just a complication. So if you just remember that, if you can be grateful and laugh once in a while, you're going to be a lot better off than somebody that takes it too seriously,</p>
<p><strong>Michael Hingson</strong>  16:44</p>
<p>yeah, well, and you, you must see a lot of it, because I know you, you do a lot of coaching and working with especially lawyers, which is a very stressful situation, especially people who are truly dedicated to the Law and who look at it in the right way, there must be a lot of stress. How do you get them to relax? I like the idea of getting a joke book. I think that's that's cute, and I think that that makes a lot of sense. But in but in general, how do you get people to laugh and to do it as a habit.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  17:24</p>
<p>Well, I've been doing this for 20 years, so my answer 20 years ago is probably a little different than the answer I have now. Artificial Intelligence is my friend, because I can, I can do anything with artificial intelligence. And one of the best ways I, you know, I program my artificial intelligence to to respond, to react and to know who I am. I put, I put all of my books onto artificial intelligence. Every time I write an article, I put it in there. I'm always talking to it. I'm always saying, Well, this is the way I feel about this. This is the way I feel about that. This is what this is funny to me. This something happened to me today that is was really funny. And then I tell it what was funny. And I would program this thing. So the next, when I wake up in the morning, I can just ask it tell me something that'll make me laugh, and it always has something that will make me laugh. And so because it can, not only does it know what I fed into it, it knows everything that's on the internet, right? And so you can, you can get a, you know, something funny, something to start your day, make me glad to be alive, you know, tell me something that'll make me grateful. All those things. It'll, just in a millisecond, it'll be on your screen, yeah. And so it's, that's a tool we obviously didn't have even a year ago, but 20 years ago, it was a little bit more depth, a little bit more effort to find these things. But you could, you could do that. I mean, we did have the internet 20 years ago, and so we, we could go looking and go searching for funny stuff. But it's not as easy as is artificial intelligence, so you know. And if you I'll tell you one thing, it's been a real tool that has been very useful for me, because sometimes if I'm not sure what I should say, my old my old motto was, if you don't know what to say, shut up. But now I asked, I asked, and I'm not sure what, how I should respond to this. What do you suggest? And it'll come up with some. Give me five things that I could say.</p>
<p><strong>Michael Hingson</strong>  19:59</p>
<p>Does it do? Will tell you, does it ever tell you should just shut up? Just checking yes, yes.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  20:04</p>
<p>Okay, good, good for you. Don't say any. Don't say anything, you fool. But the point is, is that it's got, you know, every book that's ever been written about psychology in its database, so you can find things that would make you sound wise and profound. And I use it all the time to figure out what to say, or to how a better way to say something is Yeah, and that way I've managed to stay pretty much out of trouble by and, you know, it's like having a friend who you could ask, What should I say? And they would come back with a couple of answers that you know, then you can just decide yourself which one you should use, right?</p>
<p><strong>Michael Hingson</strong>  20:57</p>
<p>And you may, and you may, in addition, tweak it which which makes sense, because AI is, is a tool, and I, I am not sure that it is going to ever develop truly to the point where it, if you will, wakes up and and becomes its own true intelligence, Skynet</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  21:24</p>
<p>on all the Terminator series,</p>
<p><strong>Michael Hingson</strong>  21:27</p>
<p>or or in Robert heinleins, the Moon is a Harsh Mistress. The computer woke up. It helped as a still my favorite science fiction book, and it was, if you've never read it, it's a story about the the moon in 2076 which had been colonized and was being run by the lunar authority back on Earth, it had no clue about anything. And so in 2076 the moon revolted, and the computer and the computer helped. So on July 4, 2076 it was a great movie or a great book. I'd love to see it dramatized. If somebody would do it the right way, I think it'd make a great radio series. But haven't done it yet.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  22:14</p>
<p>Well, Robert Highland is a genius. No doubt about that, Stranger in a Strange Land was big in my developmental years, yeah, and</p>
<p><strong>Michael Hingson</strong>  22:26</p>
<p>that was the book that came out right after the Moon is a Harsh Mistress. I still think the moon and harsh mistress is even a better book than Stranger in a Strange Land. But Stranger in a Strange Land really did catch on and and rightfully so. It was, it was very clever.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  22:42</p>
<p>Well, most people, I mean, you know, clean humor is a good place to start, yeah, because I think that all of the profanity that comedians rely on to shock people. And, you know, there are two ways that we have the laugh response one is, is that it shocks you in the sense that it makes you afraid, because it seems like a attack on you. It's a defensive mechanism that we have. It's not even if it's not funny, we will laugh, because that's our body's way of dealing with something that's really traumatic. The other way is when we something strikes us as funny because it's witty or clever, and that is more of a that's a less stressful response. And can we, we can laugh, and it's a more of a genuine response than one where we're basically traumatized, right? And I think that, and with everything else, is who? Who do you hang around? Who is your tribe? Who do you? Somebody was somebody said, some psychologist said, you know, show me 10 of your friends and I'll tell you exactly what your problem is, because the people you hang around will mirror what's going on in your interior landscape. And if you've got friends who are problematic, that means that there's some things on your psyche that you need to take a look at. And you know that, and it's especially people who have been traumatized early in life. Their coping mechanisms and their judgment is not so good, right? So they have to take a step back and look at well, are these people helping me? Are they hurting me? Because if you notice, a lot of traumatized people will surround themselves with traumatized people, and all they do is whip themselves in the lather. Are every day, and they get so melodramatic, and they get so upset about everything that's going on in life, they can't find any sense of humor or any sense of joy, yeah, and it's until they let go of those, those trauma responses they're they're pretty much in a hat, in a self repeating habit that is not going to be healthy.</p>
<p><strong>Michael Hingson</strong>  25:29</p>
<p>And I think you're absolutely right. It is very much about joy. And we, we should. We should find ways to be joyful and feel joy, and, of course, laugh and not take life so seriously. Unfortunately, there's so much going on today with people who clearly have no sense of humor, or at least they never exhibit it, that it tends to really be a problem. And unfortunately, I think we're all learning some really bad habits, or many of us are learning some very bad habits because of that. And I don't know what's going to break that cycle, but the cycle is going to have to break at some point.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  26:14</p>
<p>It will, unfortunately, a lot of times it takes a revolution, yeah, in order to replace old, unhealthy thought patterns with better thought patterns. You know, I'm reminded of the old saying that when an idiot tries to teach another idiot, you end up with two idiots. So you you have to be careful about who you're taking advice from, right? And so if, especially you know my my advice to anybody that's struggling and suffering is turn off your phone and turn off your TV, and if you know how to read, go read a book, because when you can get into a period of calm, quiet reflection, you're going to be able to make More sense out of what's going on in your life, and especially if you're reading a book that will explain to you the best way to deal with challenges, right? But just or just read a funny book, you know, something you know I find sarcasm and cleverness, extremely funny. So I love books like Forrest Gump, who who take extreme examples and turns them into funny scenarios, and they did a good</p>
<p><strong>Michael Hingson</strong>  28:01</p>
<p>job making that into a movie too. I thought,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  28:05</p>
<p>I mean, I tell you, I forget who the director was, but they were brilliant because they were able to spin a story that was honest. But it wasn't offensive, and you could laugh because of all of forests characteristics and everything else, but it was presented in the way that it wasn't, you know? It wasn't being mean, right? And it wasn't, being unkind, and so it was just a story of a man who ended up being a success, and it was more through Providence than anything else. You know, I love the Marx Brothers, oh, sure, because they always had a way of making fun of each other and making fun of other people and making fun of themselves that was truly humorous. And it was more sight gags. It was more, you know, one liners, and it wasn't by being mean to anybody. It was as about being very aware of what was going on.</p>
<p><strong>Michael Hingson</strong>  29:25</p>
<p>I'm trying to remember which movie it was. I think it was duck soup. Somebody fell into the water and she yelled, throw me a lifesaver. And so somebody threw her a lifesaver. That is a candy. Yeah, it's just so clever. It was clever. But, you know, one of the things that I enjoy is old radio shows, radios from the shows from the 30s, 40s and 50s, and the humor, again, was respectful of. Hmm, and they could pick on people to a degree, but it was never in a in a mean way, but just the humor was always so clever, and so I would,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  30:14</p>
<p>I would listen George and Gracie Allen, George, Jack Benny,</p>
<p><strong>Michael Hingson</strong>  30:19</p>
<p>Phil Harris,</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  30:21</p>
<p>and you was his name, Jackie Gleason,</p>
<p><strong>Michael Hingson</strong>  30:29</p>
<p>Amos and Andy. And of course, people today have decided Amos and Andy are offensive because they say it's all about blacks, and you're insulting black people. If anybody would go back and look in history, the reality is that Amos and Andy probably was one of the most well, it was one of the most popular shows on radio to the point where, if you were in a movie theater on Saturday afternoon watching a movie, they would stop it when Amos and Andy came on and play the show, and it didn't matter what the color of your skin was. In fact, I asked an Amos and Andy expert one time, when did they stop referring to themselves as black or dark? And the reason I asked that is because the first time I was exposed to Amos and Andy was actually the Amos and Andy TV shows, and I didn't know they were black, and I learned later that they were taken off the air when people started becoming offended because there were two black people. But I asked this, this lady about Amos and Andy, and when did they stop referring to themselves as black? And she said, Well, probably about the last time that she was aware of where there was a reference to it was 1937 so for many, many years, if you decided that their voices were black people, then, then you did, but they didn't talk about black or white or anything else. And and so it was. It was a very interesting show. And one guy usually was trying to con the other one and the other, well, king fish would con Andy, who usually fell for it. But gee, how many shows with white people do we see the same thing. You know? The reality is that it was a very funny show by any standard.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  32:26</p>
<p>Well, Sanford and sons, Sanford, same thing. I mean, that humor was, it was cutting you know, anytime you get on a cutting edge type of program, you know, it's inevitable that somebody's going to take offense. But I always laughed out loud. I watched that show, and it wasn't because they were demeaning anybody. It was just watching people trying to get by and using their wits. And a lot of times it was, it was comical because it wasn't very clever, but it was just they were doing the best they could to make a living. They were doing the best they could to live in their society. And I always admired that. I mean, they never, and they were able to, I guess, touch on the aspect of racial inequality without burning the house down. And it was like always admired them. You know, Sanford and sons, the Jeffersons, all of those shows, how about all the family? If you want to talk all in the family too well they they were just, you could switch one script with the other because it was more about human beings being human than it was about what the color of your skin was, yeah. So, you know, I would invite anybody who is offended by something to really ask yourself, what is it that offends you? Because there's always something in your consciousness that you find offensive. You would never be offended by anything if you unless you found something within yourself that's offensive, whether because and it's called the psychological term is called projection. You're projecting on what you're perceiving, and it's called bias. We all have conclusions. We all have prejudice. We all have judgments. Our brain is built that way to keep us alive, and so we're always interpreting data and perceptions to see if there's any threat out there, and if, when we start taking words as threatening, then we've got a problem. Yep, and. But because things like comedy and humor shouldn't offend anybody, but because you believe in something that makes that offensive, that's why you're offended. And so it's really as useful to people to really think about what is it that I believe that makes that offensive? Because most of the time you will find that whatever it is that you believe may not be true, and it's just something that some kind of conclusion you've drawn because of your experiences, or what you've been taught or what you've witnessed that's given you a wrong idea about something. So I invite anybody who is mad or angry that they look and see what is that belief that is making you angry?</p>
<p><strong>Michael Hingson</strong>  35:59</p>
<p>Yeah, it gets back to self analysis. It gets back to looking at yourself, which is something that most of us haven't really learned a lot about how to do. How. How did you pick up all these, these kind of nuggets of wisdom and so on.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  36:19</p>
<p>Well, when I burn, when I had my nervous breakdown back in 2004 I quit practicing law for a while because I couldn't bear the thought of going into my office and fighting another day of the battles that trial lawyers always fight. Now I won't say that transactional lawyers don't have battles, but Trial Lawyers end up probably picking a few fights on their own that, you know, they didn't really need to go there, but they do because, you know, Trial Lawyers have a, You know, a talent for arguing they have it's exciting to most of them, and they love to fight. And so when? But eventually, if you don't know how to manage it, it will, yes, the key wear you down. Yeah. So I got out of the law business for a while, and instead, I decided I wanted to go find out. Number one, why did I burn out? And number two, how to heal it. And so I went and studied with a number of energy healers who were very, very conscious people. They were very, very aware. You might even say they were enlightened, but it was they were always teaching me and always telling me about whatever I'm experiencing on the outside is just a reflection of what's on the inside. And so it's not so much about somebody being right or somebody being wrong. It's just the world is a mirror to whatever is going on inside between our ears. Yeah, and it's not because it's we're seeing something that's not there, or we're not seeing something that is there. It's just simply, how do we process that information that comes in through our sense organs and goes into our amygdala, then the hippocampus and then to the rest of our brain to try to figure out and but it's well documented that the brain will see whatever the brain wants to See, and a lot of times it's not what the eyes see, because there are lots of experiments you can take with graphics and other things that are illusory. Because, you know, you can see these graphs or prints that look like a spiral that's going around and is moving, but it's actually circles. But the way our brain puts things together, it makes it move. And another way is sounds. If you don't know what a sound is? Your brain is going to make up a story about that sound. And it could be either That's the sound of a frog, or it could be the sound of a somebody getting attacked. It could be the sound of whatever your brain it has to put a label on it, because that's the way the brain has been wired over our couple of hundreds of 1000s of years of evolution. That's how we manage to stay alive, because we make up a story about stuff, and if we're accurate, we live. If we're not accurate, we don't. Yeah, so the a lot of people are very good at making up stories in their head about what they're seeing, hearing, tasting, smelling, whatever, because a lot of lot of smells will have psychological responses in our brain. So you know the smell of baby's milk or the smell of mown grass, or, you know smell of something rank, you always will have an instant story about what you just smell. And so when I would spend long periods of time thinking about these things, contemplating them, trying to figure out, well, what does that mean for me? I mean, how does that? How will it looking at this change my life? And basically, what I learned is is that the more objective you can be, the less you make up stories about stuff, the more successful you can be, and the more happy you'll be. Because, for example, there's a term called Mind reading, where people will be listening to somebody talking, and in the back of their mind, they're making up a story about what that person means, or they're making up a story about, well, where is this guy going with this? And it's, you know, it's, it's the opposite of listening, because when listening, you're focusing on the words you're hearing, yes, and then when it's your turn to talk, you can respond appropriately, but most people are thinking while they're hearing and it totally colors their experience, because if they think that this person doesn't like them, then they're going to interpret whatever is being said a certain way. If they think that person does like them, then they will interpret it a completely different way. So it's fascinating to me how people can get the wrong idea about things, because it just is a story that their mind made up to try to explain to them why they're experiencing what they're experiencing.</p>
<p><strong>Michael Hingson</strong>  42:25</p>
<p>That's why I like to really say that I've learned so much from dogs, because dogs don't do it that way. And as I tell people, dogs don't trust unconditionally. They love unconditionally, but they don't trust unconditionally, but dogs are open to trust, and they're looking for reasons to trust, and they also, by definition, tend to be more objective, and they react to how we react and how we behave and and I think there's so much to be learned by truly taking the time to observe a dog and how they interact with you and how you interact with them, and that's going to make a big difference in how they behave.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  43:11</p>
<p>Well, you could definitely see a difference in the dog's behavior if they've been traumatized.</p>
<p><strong>Michael Hingson</strong>  43:16</p>
<p>Oh, sure, that's a different story altogether.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  43:19</p>
<p>Yeah, I agree that dogs are extremely innocent. You know, they don't have an agenda. They just want to be loved, and they would, they want to love</p>
<p><strong>Michael Hingson</strong>  43:31</p>
<p>and they want to know the rules, and they then they're looking to us to tell them what we expect. And there are ways to communicate that too, yes.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  43:41</p>
<p>And you know you all have to is give as a great example of how we should treat each other. Is all you have to do is, you know, a dog will forgive you eventually. And if you're kind to a dog. A dog will just give his entire being to you. Yeah, and it because they don't have any Guile, they don't have any hidden agendas. They just want to be you know, they want to eat. They want to be warm. They want to have fun. They do want to have fun, and so if you treat them timely, you will have a friend for life.</p>
<p><strong>Michael Hingson</strong>  44:29</p>
<p>Yep, we adopted a dog. We cared for it for a while. It was a geriatric dog at Guide Dogs for the Blind who had apparently had never worked as a guide dog, and she had been mistreated and then sent back to Guide Dogs for the Blind. She was 12. The school was convinced she was totally deaf because she wouldn't react to anything. They dropped a Webster's Dictionary next to her, and she didn't react. But we took her and we started working with her, and. It took several months before she would even take a walk with Karen, and Karen in her, you know, in Karen's wheelchair, and this wonderful golden retriever walking next to her. But the more we worked with her, the more she came out of her shell. She wasn't deaf. I'm sure she was hard of hearing, but you could drop a dictionary and she'd react to it, and if you called her, she would come. But it is all about developing the relationship and showing that you care and they will react. And so she she lived with us for more than three years before she passed, but was a wonderful creature, and we were, we were blessed to have her.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  45:48</p>
<p>Well, go ahead. No, I was just going to comment that I've got three Pomeranians, and they run the place course. You know, it's there. It's amazing how a six pound dog can run your life, but</p>
<p><strong>Michael Hingson</strong>  46:03</p>
<p>you let them, but you still establish, but you still establish some rules and you know, but that's, that's, yeah, I have a cat who runs the place, but that's okay. Well, we have not talked about, and I do want to talk about it when I first started hearing from you, your emails were all signed, sir, James Gray Robinson, and I always was curious, and you eventually explained it to me. But why don't you tell us all about your title and and all of that?</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  46:39</p>
<p>Well, since we last talked, I've had a promotion. Now I'm a baron, so it's Baron James Gray Robinson, Scottish, Baron of Cappadocia. But I belong to a royal order that's known as the Royal Order of Constantine, the great in st Helen, and it was established in 312, 312, 12. Ad, when Constantine, who was the emperor of the Eastern Roman Empire, conquered the Western Roman Empire, who it was brother who was the emperor of the Western Roman Empire, and they can then he consolidated the eastern and the western empires. And it was that way until 14 153 when they were defeated by the Solomon Turks. So for 1100 over 1100 years Well, let me back up. The most important battle in that war between the two brothers was the Battle of the Milvian Bridge, which was in Rome and Constantine awarded, rewarded 50 knights, 50 warriors, soldiers who fought on that campaign and carried the day against much superior forces. And he rewarded them by making them knights and giving them land in Turkey, in an area that's known as Cappadocia. And this, if you know anything about Turkey, there's an area which is honeycombed with caves that have been dug out over the millennia, and it's kind of like some body was doing some renovation work, and they broke through the floor, and they went into a cave system that would have been hand dug, and it goes down 17 layers, and it could house 30,000 people. But that was, that was Cappadocia and Constantine the Great charged these warriors with the with the duty to protect the Christian church, because that's because Constantine had converted to Christianity. His mother, Helen, was one of the driving forces in the early Christian church. She's the one that decided to build a cathedral on top of the the nativity, the manger, which is actually a grotto in Bethlehem, I've been there. I spent Christmas Eve there one year. And so the Christianity was just a fledgling religion, and he charged these nights and all successive nights, with the obligation to protect the Christians and to protect the churches. And so a lot of people credit the royal order with advancing the Christian religion. So it's been around since 312 and it's the oldest peerage and a peerage. Is a group of royalty that have knights. They have royalty like Dukes and nobles and that sort of thing. But if you look at other orders that we're aware of, the Knights of Balta didn't get established until about 1200 ad the Knights of the Templar nights, similar thing. They didn't get established till about 1000 years after we did. So it's a very, very ancient, very traditional order that focuses on helping abused women and traffic children. We have, you know, we have a lot of, you know, compassion for those people in the world, and so we are actively supporting those people all over the world. And then on the other side, we have the knights, and we have the women, equivalent of that are called dames, and then we have the nobles who are like barons and other ranks that go all the way up to a prince who is actually related To the King of Spain. So it's been a interesting history, but we can try, we can directly trace our lineage all the way back to 312 and what the you know, we have a couple of reasons for existing, one being the charitable, but also to honor people who have been successful and have accomplished a lot for other people and who care about their fellow man and women, so that we accept Anyone in eight different categories, everywhere from Arts to athletics to entrepreneurship to medicine to heroics. We have a number of veterans that were credible. Have incredible stories. We have a lot of A listers, movie stars, professional athletes, that sort of thing. Also philanthropy. I got in for philanthropy because I've given a lot of money over my life to help people all over the world, and that's one reason why I was awarded the Presidential Lifetime Achievement Award. But we're a group of people. We just today started a Royal Academy of Arts and Sciences because we want to help people all over the world learn things like finances and you arts and crafts and trades and so that people who are oppressed cultures that are in third world countries will be able to learn a good earn a good living, raise their status in life, and then learn how to go on and help other people. So that's very exciting. We've got a lot of things going on with the royal order that are we're growing very rapidly, where somebody said we're 1700 year old startup, but it's, you know, we've gone through some regime changes where people have died and there weren't any heirs, so they've had to go laterally to find somebody to take over. And that's where we are now. You know, interestingly enough, my sons will inherit my title, so it's a true royalty kind of thing, where it passes down by inheritance. But you know, we don't, you know we're, we're hundreds of people in our thing. It's like 300 people in our order right now. We'd like that to be 100,000 times that because we do good work and we foster principles of charity, silvery and honesty, so that we're trying to change the culture around us to where people don't take offense in everything that they're in a society that supports each other and that people can feel safe knowing that there's they have a brother or sister that will support them.</p>
<p><strong>Michael Hingson</strong>  54:57</p>
<p>Definitely fascinating. I was not familiar with it at all. All until you and I check, yes.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  55:03</p>
<p>Well, it's amazing that me. I guess you have to be somewhat of a history buff. Yeah, and there, and there are lots of service organizations like the Masons and the Shriners and every all the animal ones, the Moose Lodge, the beavers and all these people are doing, you know, charitable work. But not not. Many of them have a royal heritage that goes back to 312 right? So, and we do dress up like knights from time to time, and ladies, and we have swords and we have robes, and we have big parties, and we have gala events, and where we induct more people into our order, and it's all great fun, and it's, you know, and we raise money for charity. So it's a win, win situation. Cool, and it doesn't hurt having Baron on your resume.</p>
<p><strong>Michael Hingson</strong>  56:08</p>
<p>No, I am sure it doesn't well. I want to thank you for explaining that, and I want to thank you for being here again. This has been a lot of fun, and I'm glad that we had a chance to really talk about humor, which, which is more important, I think, than a lot of people realize. And again, if people want to reach out to you, how do they do that?</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  56:31</p>
<p>My website is James Gray <a href="http://robinson.com" rel="nofollow">robinson.com</a></p>
<p><strong>Michael Hingson</strong>  56:36</p>
<p>There you go. Easy to spell, easy to get to. So I hope people will do that. And again, I hope that you all enjoyed today, and that you will let me know that you enjoyed it. Please feel free to email me at Michael h i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, please give us a five star rating. Go off and read history and learn about the royal order. I think that's probably relevant and important to do as well. And again, if anyone knows anyone who ought to be a guest on the podcast, please let us know. Introduce us. Give us a rating of five stars wherever you're listening. And again, James, I just want to thank you for being here. Excuse me, sir. James. Barron, James, really appreciate you being here, and we'll have to do it again.</p>
<p><strong>Sir James Gray Robinson, Esq</strong>  57:24</p>
<p>Well, Michael, my hat's off to you. I think you're doing amazing work. I think you're helping a lot of people. You have a great podcast I've gone on your website or your YouTube, and it's a lot of fun. And I think you're doing a great service for people.</p>
<p><strong>Michael Hingson</strong>  57:45</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Building an Unstoppable Mind Through Laughter and Perspective with Sir James Gray Robinson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5a2aaf74-9f9e-4c6d-b4c0-7e9e5a0f6599.mp3?source=rss&amp;ext=asset.mp3" length="86141743" type="audio/mpeg" />
<itunes:episode>405</itunes:episode>
</item>
<item><title>Episode 404 – Being Unstoppable Through Change, Creativity, and Lifelong Learning with Mary Dunn and Natalie Belin</title>
<guid isPermaLink="false">https://pinecast.com/guid/c8ed2a0d-8bd5-4c2c-868a-6090fe0db046</guid>
<pubDate>Fri, 09 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:06:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/39868570-9dd2-4bce-a746-a04cc62ae240/UM404-Mary_Dunn_and_Natalie_Belin-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>I really enjoyed this conversation with Natalie and her mother, Mary, because it reminded me how an unstoppable mindset is often built quietly, over time, through creativity, learning, and persistence. Together, they share what it has been like to navigate life across generations while facing learning disabilities, health challenges, workplace adversity, and the constant need to adapt. We talk about Natalie’s journey with attention deficit disorder and anxiety, how creative outlets like baking, art, music, and storytelling helped her find focus and confidence, and why returning to school later in life became an act of self-trust rather than fear.</p>
<p>Mary’s story adds another powerful layer. She reflects on growing up with low self-esteem, navigating male-dominated workplaces, and dealing with sexual harassment long before there were systems in place to address it. As a mother, artist, and professional, she shares what it means to keep moving forward while supporting her daughter’s growth. Throughout our conversation, we explore accessibility, creative entrepreneurship, lifelong learning, and why accommodations and understanding still matter. I believe you will find this episode both honest and encouraging, especially if your own path has been anything but linear.</p>
<p><strong>Highlights:</strong></p>
<p>00:00 – Hear how creativity and resilience shaped an unstoppable mindset across two generations.08:35 – Learn how attention deficit disorder and anxiety changed the way focus, learning, and confidence developed.14:33 – Discover why stepping away from a demanding career can open the door to new growth.21:23 – Understand how workplace sexual harassment leaves lasting effects long after it happens.35:16 – See why protecting and celebrating local artists became a personal mission.59:09 – Learn why accessibility, accommodations, and empathy still matter in everyday life.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Mary Dunn:</strong></p>
<p>Mary was born and raised in Pittsburgh, PA.  She was the only child of Norman and Lucille Rump.  At a young age, she liked to draw and as she grew older she enjoyed painting.  Her first painting was in oil and Mary was eleven years old.  However, because of the expense of art supplies, it was difficult to pursue a continuous endeavor in that particular form of art.</p>
<p>While in high school, nothing really exciting happened as Mary was on the shy side.  She didn’t belong to any groups and she really just wanted to graduate.  She graduated in the upper third of her class.  The most momentous part of the graduation was that Jeff Goldblum was also a graduate of her class.</p>
<p>After graduation, Mary continued her education at The Pittsburgh Beauty Academy.  There she studied cosmetology and acquired a teacher license.  Although she never taught, she did work at a few different shops and also managed a shop.  These experiences helped Mary to become less shy.</p>
<p>At that time, she met her first husband and had two children.  The marriage lasted for eleven years, and Mary was left with two small children.  Mary realized that her background in cosmetology would not be sufficient to raise two small children. She decided to go to college.</p>
<p>With the support of her parents, she was accepted to attend Carlow College which is now Carlow University.  There she studied business and minored in theology.  She almost minored in art, but she needed one more credit to have that as a minor.  It was important for her to graduate in order to take care of her children. </p>
<p>While in college she belonged to several organizations.  One organization was an honor society called Delta Epsilon Sigma.  There she became an assistant chair of the organization.  The second organization was OASIS.  The organization was for non-tradition students.  She was vice-president during her senior year at Carlow.  She graduated in 1991 cum laude.</p>
<p>After Carlow, she found her first employment opportunity working the Equitable Gas Company as a “Technical Fieldman”.  In this position, Mary would draft pipeline installations, work up costs for those installations, and fill in for supervisors when they went on vacations.  The job was difficult as it had usually been filled by men prior to her.  She was thrust into a job that she learned on her own and was subject to sexual harassment.   At that time, sexual harassment was not spoken about.  Mary didn’t even realize that her peers were doing these things to her.  When she supervised union personnel, they were nice and valued her expertise.  However, when she returned to the office, more harassment continued.</p>
<p>During that period, Mary decided to get a Master’s Degree and enrolled in Carnegie Mellon’s Heinz school of Public Management.  Her classes were very valuable as she learned about leadership, information systems, and marketing communications.  She graduated in 1996 with distinction. </p>
<p>Even though after she graduated from CMU, she continued to be sexual harassed.  She thought it might be a good idea to document the issues that made her position difficult.  She began to take notes on these incidents.  When she went to Human Resources, Mary was told that she should confront these people and tell them how she was feeling.  Mary couldn’t do that because she felt it would make matters worse.  She applied for another position within the company.  In 1997, Mary became Program Manager of Energy Technology. While there, Mary developed and implemented a marketing plan to promote the use of alternative fuels. </p>
<p>As a Program Manager, Mary became a member of Pittsburgh Region Clean Cities which focused on alternative fueled vehicles.  During this time, she became a board member and focused on grants and wrote the Pittsburgh Region Clean Cities Newsletter.</p>
<p>In 1999, her position was eliminated at Equitable.  In some ways, Mary was relieved about the elimination, but in other ways, it was the first time this ever happened to her.  She was now remarried and was concerned about her children. It was very scary.</p>
<p>Thankfully, Mary was not unemployed for long.  She was hired at Southwestern Pennsylvania Commission as a Transportation Planner.  In this position she implemented a newly designed client tracking system of their products and services that helped to increase revenue.</p>
<p>Additionally, she worked on a communication plan to implement branding and crisis communications.</p>
<p>Eventually, Mary became a Marketing/Communication Specialist for Southwestern Pennsylvania Communications.  She was responsible for multi-media communications connected with branding. Mary designed logos for special projects, arranged special affairs, open houses and conferences.  She remained a part of Pittsburgh Region Clean Cities.   Mary additionally prepared presentations for executive management to deliver regarding the Joseph A. James Memorial Excellence in Local Government Achievement Award that recognizes a municipal government elected or appointed official in any local government, agency, or Council of Government for a lifetime of exemplary governance or management. Unfortunately, a new Executive was hired to replace the past Executive who had passed away.  Because of this, our whole department was eliminated.</p>
<p>After Southwestern, Mary was hired as the Manager of Administration and Human Resources for THE PROGRAM for Female Offenders.  While at THE PROGRAM, Mary was responsible for maintaining the policies and daily operations in THE PROGRAM.  She implemented a cost effective foodservice program, introduced staff ID cards and implemented the Windows NT network server and computer security using a Digital Subscriber Line which is a type of high-speed internet connection that uses existing copper telephone lines to provide internet access to three PROGRAM facilities.</p>
<p>Additionally, Mary implemented a human resource database for directors and managers that targeted specific employment information. Mary maintained safety equipment and introduced a safe evacuation plan for her building..</p>
<p>Unfortunately, because THE PROGRAM was grant based and when it was time to acquire grant money much of the previous grants were not renewed and Mary lost her job.  Mary eventually was hired by Roach and Associates, Inc. as a Project Manager. In this position, she negotiated oil and gas leases for exploration and productions of future gas wells in Clearfield County Pennsylvania. </p>
<p>During this time, Mary was responsible for permitting activities with the state, county and federal agencies as well as prepared training seminars to meet pipeline safety regulations as per U.S. Department of Transportation, CFR49, Parts 192-193. Mary authored documentation regarding pipeline regulations for various housing authorities and gas production companies within Pennsylvania, West Virginia and New York. </p>
<p>Besides working at Roach, Mary became part of the Transition Team for Peduto for Mayor of Pittsburgh.  That was such a memorable experience as my team focused on some of the issues facing the newly elected Mayor. It was nice to be a part of change.</p>
<p>After working ten years at Roach and Associates, Inc., Mary decided it was time to retire in 2015.</p>
<p>While working at Roach, Mary began dabbling in art again.  It had been quite a while since college and painting.  But she began to work in pastels and eventually more in the line of acrylic painting.  She became president of the Pittsburgh Pastel Artist League.  She no longer is president of that group.  Mary now belongs to the Pittsburgh Society of Artists where she was juried into the group.  She has had her work display at <em>The Galaxie</em> in Chicago,  <em>Pittsburgh Technical Institute</em>, Monroeville Library, <em>Gallery Sim</em>, <em>Boxheart Gallery</em>, <em>Southern Allegheny Museum of Art</em>, <em>Saville Gallery</em> in Maryland and various other galleries around Pittsburgh.  Her <em>Study in Pastels</em> won an Award of Excellence from Southern Allegheny Museum of Art.  Mary also came in second place in the Jerry’s Artarama Faber Castel Contest.</p>
<p>As time went on, Mary decided to focus more on her art work and began teaching students how to paint with Acrylic.  She also began a YouTube channel, <em>Pittsburgh Artist Studio,</em> where she gave free art lessons in acrylic to future artists around the country.  Unfortunately, Mary developed chronic back issues, and she had to give up her teaching.  She has had two back operations to alleviate the pain, but the second operation really didn’t help.  It has caused more painful issues.  Therefore, it is difficult for her to paint a long period of time. </p>
<p>Currently, Mary devotes her time to illustrating her oldest daughter’s books for children.  The books are a series about a little boy’s adventures in his life.  Her books can be found on Amazon under her name “Nicole Leckenby”. </p>
<p>Additionally, she has illustrated a book for her younger daughter, Natalie Sebula, entitled “The Many Colors of Natalie”.</p>
<p>In conclusion, now that Mary is retired, she has had more time to work on different art projects a little at a time.  She lives with her husband Steve and two dogs Grumpy and Sally.  She belongs to a group of wonderful women who review Bible Psalms each week. Since my minor in theology, I do enjoy reading various books on different religious subjects.  I am thankful for each day that I have and continue to work on the gifts God has given me.</p>
<p><strong>Natalie Belin:</strong></p>
<p>I am focusing on the arts. I am a creator with an ambitious attitude. I have no problem thinking BIG and dreaming BIG. While everyone else stays inside the lines, I boldly color outside the lines.</p>
<p>Natalie resides near Pittsburgh, PA. She is 40 years old and loves adventures. Within these 40 years Natalie has experienced highs and lows. However, during the low points she was like water: adaptable, resilient, and always finding a way through.</p>
<p>At toddler age, it was brought to the attention that she had high pressure in her eyes. However, nothing was really done about it because of her age. Typically, high pressures occur in older adults. After many years, one eye doctor took it seriously.  He prescribed eye drops and finally recommended a laser technique to open the tear ducts.  This alleviated the high pressure and since no eye drops have been needed.</p>
<p>In 5 grade, she was diagnosed with attention deficit disorder. Her mother, Mary Dunn advocated for her until someone listened, and her teachers realized it was a real problem. Steps were taken to help Natalie focus more.  As she grew older, it was important to do activities that helped her focus such as cheerleading and possible careers in culinary.</p>
<p>Because of the importance of focusing, Natalie decided that culinary arts would be beneficial.  Natalie graduated in October of 2004 from the Pennsylvania Culinary Institute with an associate’s degree in Specialized Technology Le Cordon Bleu Program in Patisserie &amp; Baking.  While there, she was elected class president.</p>
<p>The Pennsylvania Culinary Institute offered externships to various prestigious areas to hone the craft.  Natalie’s externship was at the Greenbrier Resort in White Sulpher Springs where she was ultimately hired. However, Natalie decided to return to Pittsburgh after a car accident. Natalie continued to work as a pastry chef for about five years.</p>
<p>After, she decided to further her education, and Natalie graduated in December of 2023 from the University of Pittsburgh with a Bachelor of Arts in Humanities. Some of her academic achievements are National Society of Collegiate Scholars, National Society of Leadership and Success, Alpha Sigma lambda-Alpha Chi Chapter at the University of Pittsburgh, Delta Alpha PI Honor Society.</p>
<p>During her academic life, Natalie became an Emmy nominated producer for Pitt to the Point (a class focusing on the news as well as behind the scenes of a news/magazine program that covers the City of Pittsburgh, the University of Pittsburgh regional campuses as well as national and international events.)</p>
<p>Currently, Natalie is in a Graduate Certification Program which is also at the University of Pittsburgh. The Certification is in Sports, Entertainment, and Arts Law (SEAL). She hopes to use this program as a steppingstone to complete her master’s degree in Sports, Entertainment, and Arts Law.</p>
<p>In addition to the SEAL certification, one could say that Natalie is a woman of many colors.  She works full-time as an Administrator for the Rehabilitation Science Program in the School of Health and Rehabilitation Sciences at the University of Pittsburgh. This is where she provides administrative support for general program management, advising and faculty.</p>
<p>Another aspect of Natalie’s many colors is writing.  Several years ago, she wrote a poetry book called The Many Colors of Natalie. This is a book for 18+. There are several illustrations in the book that complement the poems. Mary Dunn, Natalie’s mother, created the illustrations.</p>
<p>In August of 2020, Natalie launched The Many Colors of Natalie Blog. She started this blog to give a new perspective to Pittsburgh other than being known for sports. This allows individuals the ability to educate themselves on different variations of Pittsburgh’s art or artists as well as bringing awareness to the art scene. Natalie’s motto is Love Art &amp; Support Your Local Artist!</p>
<p>Additionally, Natalie has been a model/actor since 2012. Most of her work consists of being an extra in various music videos and movies.</p>
<p>Furthermore, she is an ambassador for Ambassador Sunglasses and Just Strong Clothing. Just Strong Clothing’s Mission “We are a clothing brand on a mission to empower those who are not just strong for a girl, they are just strong. Whether you are an experienced lifter, a new starter or have simply overcome great adversaries in your life, the JustStrong community are here to empower and motivate you to never give up.”</p>
<p>“Ambassador was formed to extract, refine, and exhibit the marriage between what was and what will be in fashion culture. When wearing Ambassador, you break the mold of the mundane to embrace your unmatched individualism.”</p>
<p>Besides being an ambassador, Natalie became a Creative Percussion Artist in 2020. “Creative Percussion is a family-owned business, established in 2018, and run by husband-and-wife team, Kevin and Cheri Feeney.” Her picture is on the site as a CP percussion artist.</p>
<p>Not only is Natalie a musician, but she dabbles in various mediums in art. Her mixed media piece Peace, Love, and Woodstock is currently in the Woodstock Museum located in Saugerties, New York. “The purpose for the Woodstock Museum is: To gather, display, disseminate and develop the concept and reality of Woodstock, encompassing the culture and history of a living colony of the arts, with special emphasis placed on the exhibition of self-sustaining ecological technologies. To encourage and increase public awareness of Woodstock by providing information to the general public through cultural events, displays of artifacts, outreach programs, communication media events and personal experiences, and to contribute, as an international attraction, to the cultural life and prosperity of our region; and to engage in all lawful activities in pursuit of the foregoing purposes.”</p>
<p>Lastly, Natalie and her mother Mary Dunn started a side hustle several years ago. Mother and Daughter Collaboration (vending show name) is a great opportunity for Natalie to showcase her entrepreneurial skills in addition to her art. Their Etsy name is Maker’s Collab Studio.</p>
<p>In conclusion, Nat is excited for the future, and to see what is in store. She considers herself to be dynamic and resilient. Even those who know Natalie would say the same.  Regardless of what she has been through, she keeps going. She realizes that the tough times eventually do end. In self-reflection, the “tough time” may have been a life lesson, or a possible steppingstone to what’s next in her life. Only time will tell. Natalie will always be a supporter of the arts, and she will always create in some way. As Natalie ages, she sees the importance of advocating for the disabled. At one point in her life, she was embarrassed about sharing her learning disability because she felt that we live in a society where having a disability isn’t necessarily welcomed and is frowned upon. Do not fear individuals who need special accommodations.  Instead, educate yourself. Try being that individual who needs certain accommodations, and the accommodations are not provided or easily accessible. Progress has been made in educating the ignorant. However, there is more work that needs to be done.</p>
<p><strong>Ways to connect with Natalie &amp; Mary</strong>**:**</p>
<p>Blog website: <a href="https://themanycolorsofnatalie.com/" rel="nofollow">Home - The Many Colors of Natalie</a></p>
<p>Personal website: <a href="https://nas3268.wixsite.com/natalie-sebula-belin" rel="nofollow">Home | natalie-sebula-belin</a></p>
<p>Book of poetry: <a href="https://www.amazon.com/Many-Colors-Natalie-Written-Belin-ebook/dp/B01N2MMWTH/ref=sr_1_1?keywords=The+Many+Colors+of+Natalie\&amp;qid=1577744935\&amp;sr=8-1" rel="nofollow">The Many Colors of Natalie: Written by: Natalie Belin - Kindle edition by Dunn, Mary, Leckenby, Nicole, Merlin, Grace, Palmieri, David. Literature &amp;amp; Fiction Kindle eBooks @ Amazon.com.</a></p>
<p>Facebook: <a href="https://www.facebook.com/TheManyColorsofNatalie" rel="nofollow">(1) Facebook</a></p>
<p>Instagram: <a href="https://www.instagram.com/themanycolorsofnatalie/" rel="nofollow">Natalie Sebula (@themanycolorsofnatalie) • Instagram photos and videos</a></p>
<p>Etsy: <a href="https://www.etsy.com/shop/MthrandDghterCollab?ref=search_shop_redirect\&amp;dd_referrer=https%3A%2F%2Fthemanycolorsofnatalie.com%2F" rel="nofollow">MakersCollabStudio - Etsy</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Hi everyone, and welcome to another edition of unstoppable mindset. We're doing something that we've done a few times before, and we get to do it again today. We have two people as guests on unstoppable mindset this time, mother and daughter, and that'll be kind of fun they have, between them, lots of experiences in art, but in all sorts of other kinds of things as well. They live in the Pittsburgh, Pennsylvania area, and I'm not going to say a whole lot more, because I want them to tell their stories. So I want you to meet Natalie bellen and her mother, Mary Dunn. So Natalie and Mary, both of you, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  02:03</p>
<p>Well, thank you for</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  02:03</p>
<p>having us. Yes, we're happy to be here. Thank you.</p>
<p><strong>Michael Hingson</strong>  02:06</p>
<p>Well, let's see. We'll start with mom. Why don't you tell us something about the early Mary growing up, and you know what? What life was like growing up?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  02:18</p>
<p>Well, growing up, I was born in Pittsburgh. I was actually born on in the south side of Pittsburgh, and it was called St Joseph Hospital, and now it's an apartment building, but we lived here. I've lived here all my life. I lived in Hazelwood until I was about the age of three. Then we moved to Whitaker, Pennsylvania, and now I'm in West Mifflin, Pennsylvania. So it's like we hopped around a bit. Growing up in my family was a little bit difficult. I had been bullied quite a bit by my cousins, so it kind of like left you know how it does with bullying. You know, it's not like today. Of course, I didn't want to go out and do something terrible to myself. It's just that it left my self esteem very low, and I just kind of stayed and was by myself most of the time. So until I grew up, I graduated from high school, I went to West Midland, North High School, I graduated in the same class as Jeff Goldblum. Although I didn't know him, I knew that he was very talented. I thought he was more talented on a piano than he was with acting, but he is still he's still very good with the piano, with his jazz music, and that's basically it. I've been in West Mifflin now for she's been quite a bit</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  03:49</p>
<p>since I was in seventh grade, and now I'm 40 years old, so we've been here a long time.</p>
<p><strong>Michael Hingson</strong>  03:54</p>
<p>Yeah, so it's sort of like 3027 years or so, or 28 years? Yes, well, Natalie, tell us about you when it was like growing up in and all of that. Sure.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  04:08</p>
<p>No problem. So I grew up in Whitaker for the most part, my yearly eight years, like until about fifth grade, I guess about like fifth grade, and then we moved, well, we just moved to a different house and whatever. Yeah, that when we moved for the second time, it was more in a neighborhood with kids, so that was, like, a lot more fun. And we played like tag and all that. So that my early years, I remember that like playing tags, swimming, I love, like skiing on the water, jet skis, stuff like that. Definitely. I loved running around. And I loved dance as a kid too, that was a lot of fun.</p>
<p><strong>Michael Hingson</strong>  05:00</p>
<p>Okay, and so you went to high school?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  05:05</p>
<p>Oh, yeah, I went, Yes. I went to West Midland area high school, and I graduated in 2003 in 2004 I graduated from the Pennsylvania Culinary Institute as a pastry chef and part of the things that I had to do to graduate, I had to do, like, about a six month internship where I resided in white sulfur springs, West Virginia, and I got to do my externship at the Greenbrier, and that was pretty exciting, because it has quite the history. There. People love it there for Well, one of the things that sticks in my mind is Dorothy Draper, who decorated that resort. Her taste is very cool, because she went bold, like with flower print and stripes mixed together for wallpaper. There's stories in history behind the sulfur water there. And then most people might know the Greenbrier for their golf courses, for the golf course actually, or in history about the sulfur water</p>
<p><strong>Michael Hingson</strong>  06:26</p>
<p>now, you had high eye pressure for a while after you were born, right?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  06:31</p>
<p>Oh, yes, the eye pressures. That's quite the story, let me tell you so at a very young age, like different doctors and eye doctors that I went to. They knew that I had high pressures, but they didn't seem like it was a big issue. But my mom had the inkling that I needed to go to a different doctor when I was like, I guess you Middle School,</p>
<p><strong>Michael Hingson</strong>  06:58</p>
<p>yeah, yeah, you were about now, was there a lot of pain because of the pressure.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  07:02</p>
<p>I didn't even know was happening, so I wasn't in discomfort or anything. So they said, don't they kind of dismissed it. So I wasn't worried about it,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  07:14</p>
<p>Neither was I. But you know, like eventually we did go to a doctor and he said, Oh, my goodness, you have these high pressures. And it's, it could be like glaucoma. We don't ever see that in a young person, you know, they haven't ever seen anything like that. He was just amazed by it. And go ahead, you can finish this.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  07:36</p>
<p>Dr Al, I have so much respect for him, because he truly took care of my eyes for a very long time. I started seeing him in middle school, and I saw him up until, like my late 30s, and he I would see him quite frequently, because he would always monitor those pressures, because he knew the importance of that and how they could damage my eyes and I can lose my sight. So he always had me do like fields test eye pressure checks, because your pressures in your eyes can fluctuate throughout the day. So I would come in in like different times of the day to make sure they're not super high and stuff like that. He would prescribe me on different eye pressure medications like eye drops, because the they like the eye drops would help my eyes to it to regulate the pressures to a certain point, and then my eyes would get used to them, it seemed like, so then we would have to go to a different prescription. I caused that doctor a lot of stress, I think, because he was always thinking about my case, because it was so rare. And he went to a conference, actually, and brought that up at a conference, and at that conference, they said for me to get the laser, laser procedure done to</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  09:10</p>
<p>open the tear ducts.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  09:12</p>
<p>Yeah, yeah. And luckily, that solved it.</p>
<p><strong>Michael Hingson</strong>  09:18</p>
<p>Wow, so you so the the tear ducts were, were small or not draining properly, correct?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  09:26</p>
<p>Yeah, it was points where, like, if I wanted to cry, no tears would come</p>
<p><strong>Michael Hingson</strong>  09:31</p>
<p>out, no tears would come out. Well, yeah, yeah. Then you also discovered, or somehow you you learned about being Attention Deficit Disorder.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  09:45</p>
<p>Yeah, so, um, when I was from like one or like, from kindergarten to third grade, I went to a Catholic school, and I didn't seem like there was anything. Being really wrong. But then when I went to a public school, I was really having a hard time grasping the material, and I would get really frustrated when I was at home trying to do the homework and I just wasn't understanding. I believe the educators there said like I was also behind, which could have been part of the issue. But my mom would like try to help me with my homework, and it was like</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  10:28</p>
<p>it was hard. She would, she would get so frustrated and throw the papers and just, you know it, because it was very difficult for her, and we really couldn't under I couldn't understand why. You know this was happening, because my, my other daughter, I never had issues like that with so we had, I guess we were told to go.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  10:53</p>
<p>I think that was Miss Lenz in fifth grade. Yeah, she had me get tested for a learning disability, and with all the testing that was done with that, they said that I had attention deficit disorder. So whenever that diagnosis was made, I was able to get like teacher teaching aids to help me through tests to help me understand the curriculum a little bit better. Tutors did the counselor</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  11:28</p>
<p>I well they I did take her to get tested outside of school, and that's they actually told me some things that could help her with this. And then I went to the teachers, and the teachers, some of them, didn't, like, actually take this into consideration. They, they didn't really realize attention deficit disorder at that time. It was new. And so they, they kind of said, well, we don't, we don't believe in that or whatever. And I said, Well, can you just have her, like, sit up front, because she would pay attention more and she would focus better, because that's the problem she couldn't focus on. So it took a while, and then finally, the principal in the fifth grade, he had a meeting with the teachers us, and he actually was the one who brought that to their attention, that this is a problem, that attention disorder, you know, does occur, and some of it is hyper, just hyperactive disorder. So it luckily she didn't have that part of it, but it was the focusing, and we just got her more involved in things that she could learn how to focus. They recommended cheerleading, they recommended culinary school, and I think that really helped her to learn more on focusing. But she still has anxieties and things like that. It's still</p>
<p><strong>Michael Hingson</strong>  13:03</p>
<p>it's still there. So why culinary school?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  13:07</p>
<p>So that is such a fun question. When my grandma used to watch me, she was very particular on what I was like watching. She didn't want me to watch anything like super crazy or out there. So I would always watch cooking shows, and I thought he was so unique, the different recipes and everything that these chefs were making. And I love some of their personalities, like emerald, he was always so hyper and loud, so fun. And it was interesting to see the different types of foods that they were creating that, like certain countries make. You know, I love Spanish food. It's so good.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  13:55</p>
<p>She decided not to even get into that part. That was the thing. She wanted to be a pastry chef, yeah,</p>
<p><strong>Michael Hingson</strong>  14:02</p>
<p>something to be said for chocolate chip cookies. But anyway, go ahead.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  14:07</p>
<p>Yeah, she makes a good one, too. At</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  14:10</p>
<p>this point, I don't even know why. What drew me to baking more than culinary I think the two different styles are cooking are very interesting, because like with cooking, you don't have to be so exact with the measurements and everything with certain things like the spices and stuff. If you don't like rosemary, you don't have to put it in there. But with baking, it's definitely more scientific. Have to be more accurate with the measurements of certain ingredients, like baking soda, because it's lavender and like, altitude will totally screw up your baking Yes, so many reasons that elevation is so important. So yeah, so</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  14:59</p>
<p>mine's to it. Or whatever, you know? Yeah,</p>
<p><strong>Michael Hingson</strong>  15:01</p>
<p>so you went and did an externship, and then what did you do?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  15:06</p>
<p>So with the externship, I was there for a little bit over six months, I was officially hired, and I graduated from culinary school, but, um, I got in a car accident. So that's like, why left? So I was in baking professionally for about a total five years, and then I went back to school. Sorry, that's grumpy. Can you hear him barking?</p>
<p>15:36</p>
<p>I'm sorry. I'll go. No, no, it's fine.</p>
<p><strong>Michael Hingson</strong>  15:41</p>
<p>So why did you leave culinary?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  15:43</p>
<p>Um, I was just ready for a change. Because I started working professionally when I was like 19, so by my mid 20s, I was just ready to go back. I mean, that is a very demanding field. You're working several hours. Um, you're working with all types of personalities, certain pressures, long days sometimes. And I was just ready to see what else was out there for me.</p>
<p><strong>Michael Hingson</strong>  16:12</p>
<p>So you went back to school to study,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  16:15</p>
<p>yes, so my when I graduated in 2023 with my undergraduate degree, it was in humanities, and it focused on three areas of art, music, studio, arts and theater. The main focus was theater, okay?</p>
<p><strong>Michael Hingson</strong>  16:39</p>
<p>And so, what did you do with that?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  16:42</p>
<p>So with that degree, I did several different things. I wrote a poetry book, which I provided a link so people can access if they would like to purchase it. I created a blog in 2020 called the many colors of Natalie, and I created a blog to help bring a different perspective to Pittsburgh, other than just it being a city for sports, because there's a lot of talented artists out there, and plus, like during a pandemic, that caused a lot of strain on a lot of things, and I was really worried about certain venues that were iconic here closing and completely wiping out the whole art industry here, you know. So, um, with that too, I also, um, I was doing music at the time as a percussionist, and that's when I got introduced to creative percussion products, and I was using that with the different performances that I was doing. And I ended up being one of their artists featured on their page, website or website, yeah. Okay, yeah, and I also volunteered at a local dance studio called Lisa de gorrios dance, and I got to work with the younger kids, and I did that for a couple years. So that was interesting to see what it was like to teach and put on performances. It's a lot of you get to see the behind the scenes and time management and stuff like that. Also, I'm thinking here for a second, sorry. How about, oh, we, my mom and I created an Etsy shop. So we started a few years ago, called Mother Daughter collaboration, a vending that was like our vending show name, and we did that for</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  18:56</p>
<p>we've been doing that for a while. Yeah, we, we put different products up. I kind of tend to do my artwork, and she puts up some things also in art, we have, we have interesting things like CD, telephone, covers, cases, purses, you know. And we're working on a new product now to to put on to the Etsy shop this year. We didn't do many vending shows. I had surgery last last year on my back, and I had a hard time recovering because it was pretty expensive. So we're hoping to get that going again this year, or towards the end of the year, when the Christmas shows start happening,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  19:47</p>
<p>we did, um, create an Etsy shop called makers collab studio, and we were focusing more on that this year. Um, so we do have, like, a variety of different products. Um. Um, which I also provided the link to the Etsy shop. If anybody wants to check out our products and what we have, that'd be great if you stop checked out that.</p>
<p><strong>Michael Hingson</strong>  20:11</p>
<p>Yeah, my late my late wife, was a quilter and tried to run an Etsy shop, but people didn't want to pay any kind of real prices for handmade quilts, because they just thought that quilts should be, like, 50 or $75 and that just wasn't realistic.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  20:30</p>
<p>But, well, that's, that's the trouble. What we're seeing also, yeah, we do, I do, like, we do t shirts and things like that too. But people it. I don't think people realize what's behind the whole process. No, or they don't care. No, you know, I mean, there's a lot involved as far as your equipment. When it was covid, I was, well, I'm retired, but I was working part time, and I was able to, you know, get what is it, you know, workers, whatever, yeah, you know, yes. And with that money, I actually bought like things to do, T shirts, like the heat press and different parts to like a cricket that we can do things with. And so, you know, like the things that you know, you still have to buy supplies, even with my artwork, it's so expensive anymore, when I first started back in, you know, when my kids grew up and they were on their own, where I really focused on it, and I can't believe the expense of it. You know, it's just, it's everything's expensive these days. So, yeah, really watch what you're doing and how you approach it too. You know, you can't spend a lot of money on things. We don't have, like, a whole backlog of products. I mean, we just do a few things and hope that the things that we make are sellers, you know,</p>
<p><strong>Michael Hingson</strong>  22:05</p>
<p>yeah, well, and I hope it, it can is more successful for you going forward. That's a useful thing. You You've done a lot Mary with with art over the years, but you've also had other, other kinds of jobs where you've worked for some pretty large companies, and you've been reading your bio, you faced some sexual harassment issues and things like that, haven't you?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  22:29</p>
<p>Yes, yes, that was difficult boy, and I didn't realize that at the time I went to college late in life because I was getting divorced and I needed a job that I could take care of my family, my girls, and so I decided to go to college and my my mom and dad watched my kids while I went to school, which was nice. And the first job I had was with the gas company here, and I was called a technical Fieldman. And what I would do is, like, I would draw pipeline installations and the and sometimes I would fill in as a supervisor. When I filled in first as a supervisor, it was great. I mean, the guys were decent. We always came to a conclusion. I always trusted what they're you know what they would say about pipeline? Because I knew nothing about pipeline. It was all new to me. But when I would go back to the office, it was, it was just like crazy things that would happen. I mean, I won't go into detail, and I started writing these things down because I thought this just doesn't seem right, that these people are saying these things to me or doing these things to me. I had a nice little book of all these incidents that happened, and I went to the HR department, and they wanted me to confront these people in my office, to tell them how I felt. Well, that, to me, would have made everything worse, because that's just that, you know, kind of work environment. So luckily, I was, I was promoted into a job that lasted two years, and then my job was eliminated. So that was my first, my first thing with that was the only time I really had sexual harassment that was really bad. I went on to another which was the program for female Well, I worked for a university for a while, and then I went into the program for female offenders, which was really interesting work. I enjoyed that it was like people that were out on that needed to, that were like drug addicts and and they were looking for a new way. They had been in jail and this incarcerated, and they came into this. Program they had that was part of their incarceration or parole. They had to do this, this program, and that was so interesting. I mean, it was just heartfelt, because you just saw these people that were trying so hard to make a good life for themselves and not to go back to their original way of living. And unfortunately, that was all grant money. And that job ended also so that, you know, and I was a transportation planner, I did a lot of things, and then I ended up going back into the gas industry. I worked for an engineer, and we were working in the production side of everything. So he had drove to you wells, and we had leases, and I took care of those. And I liked that job for about 10 years. I stayed there, and then I I retired. I was getting tired of it at that point.</p>
<p><strong>Michael Hingson</strong>  26:02</p>
<p>Yeah. Why was your first why was your first job at the original gas company eliminated? Or when you were promoted and you said it was eliminated, yeah?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  26:10</p>
<p>Well, that's what I like to know why it was eliminated. I think sometimes that job was just to keep me quiet. That's how I felt. I mean, I, I they, they knew that I was upset and that I didn't like what was happening. And I think it was just to keep me quiet, and they realized that that job wasn't going to last, but it was a marketing job. We were using different ways to use gas, alternative fuel vehicles, fuel cells, you know. So it was an interesting job, too, but it it didn't really have the supervisor we had was not really a person that pushed the product, you know. So that could have been the reason, too, that they eliminated a lot of that. Yeah, so I wasn't the only one that went I mean, there was another person in that at that time, and eventually that whole department was eliminated. Now that gas company, they sold all that off, and another gas company took it over and equitable. Still is EQT here, and they work, I think at this point, they work with the leases and things like that, and horizontal drilling, they call it.</p>
<p><strong>Michael Hingson</strong>  27:38</p>
<p>So now that you're retired, what do you do?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  27:41</p>
<p>Well, for a while there,</p>
<p><strong>Michael Hingson</strong>  27:44</p>
<p>in addition to Etsy, yeah, for</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  27:47</p>
<p>a while, I was actually doing hair. I was my first, my first, I guess, employment type, or whatever. I went to beauty school, and I became a cosmetologist, and I also became a teacher in cosmetology. So when I first became all that the money wasn't so great. I worked my first job. I was so excited I had this job because I thought I was going to be making millions. You know, they they really pump you up in in beauty school that you're going to really succeed and you're going to make this money. Well, my first job, I worked over 40 hours at that job, and I only got $15 in my first pay. It was like we had to stay there the whole time until everyone was finished working. So the girls that had their clientele that they worked the whole day and into the evening, like till eight o'clock. Maybe we had to stay till eight o'clock. Even though I didn't have anybody to do. I might have had one person that day, yeah, so that that wasn't too I just worked at that for a few years, and then I decided to leave and take care of my family. Yeah, well, that that I went back to it when I retired, and it had changed significantly, making pretty good money. I was only working three days a week, and I did pretty well. But then my back. I had the issues with my back, and I couldn't go back to it, which really upset me. I really love that job.</p>
<p><strong>Michael Hingson</strong>  29:29</p>
<p>Well, things happen.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  29:31</p>
<p>Yeah, it does. You know, I'm happy not to stay at home. I figured now that I'm actually 73 years old now, so I think I I should retire</p>
<p><strong>Michael Hingson</strong>  29:47</p>
<p>and enjoy my life a little. Well. So Natalie, you graduated in 2023 and so then what did you start to do? And what are you doing now?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  29:57</p>
<p>So what I'm doing now is I'm. Still focusing on the Etsy shop, but I also got into a graduate certificate program, and this certificate is in sports entertainment and arts law, and I really hope to use this program as a stepping stone to complete my master's degree in the sports entertainment and arts law program.</p>
<p><strong>Michael Hingson</strong>  30:25</p>
<p>What exactly is a graduate certification program, as opposed to a master's degree?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  30:32</p>
<p>So that's a great question. So the certificate program is like a newer program, and it's like the only one in the world, I'm pretty sure, that focuses on sports, entertainment and art. So it's like a newer, more modern type of learning program. And this certificate is a great stepping stone, and for me to check it out before I actually go in to the master's program. This is, like, my second week, and I love it so far, and all these classes that I'm doing, and if I keep my grades up and everything, will apply to the master's program if I get in.</p>
<p><strong>Michael Hingson</strong>  31:15</p>
<p>Okay, well, so</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  31:20</p>
<p>less credits than, like, what you would need for a master's program, and it's less I don't need a textbook. I have these things called nutshells, where I'm pretty sure, like, I'll be studying different types of cases or something like that through that. So it's like online stuff.</p>
<p><strong>Michael Hingson</strong>  31:43</p>
<p>The Okay? And how long do you think it will take you to complete that</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  31:49</p>
<p>the certification program should be about a year, and it's all online, okay?</p>
<p><strong>Michael Hingson</strong>  31:55</p>
<p>And how, how long have you been doing it so far? Just two weeks. Oh, so next August, yeah, yeah, yeah. And the hope is then you can use that to go forward and actually work toward getting a master's degree. Which, which sounds pretty cool, yeah, for sure. What do you want to do with it once you get a master's degree? Well, like</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  32:20</p>
<p>all those points like sports entertainment and arts, I think is Pittsburgh is a great city to represent all of those. And I hope to help represent like clients, maybe do like to protect their works and them as an artist. And I would like to hopefully get into paralegal work. That's what I'm focusing on right now.</p>
<p><strong>Michael Hingson</strong>  32:47</p>
<p>So is school pretty much full time for you these days?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  32:51</p>
<p>No, it's still part time, and that's what I like love about this program, because, like all week, you'll be doing 10 hours outside of so I still work full time as an administrator in the SHRS program, and I am the administrator for Rehabilitation Science. So yeah, it's great to have like, bosses and everything that support me in my educational journey, because that makes my life a lot easier too.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  33:26</p>
<p>Yeah, that's some great bosses.</p>
<p><strong>Michael Hingson</strong>  33:29</p>
<p>Well, it's good to have some people who tend to be a little bit more supportive. It helps the psyche when you get to do that. Yes, yeah.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  33:39</p>
<p>Because the one thing that I noticed with this program, it is definitely more manageable, because, like the undergrad program, I did enjoy the process. For most parts, some of it was really challenging. But the undergraduate program, it was really hard for me to get late night classes. Most of those classes that I had to take were I had to be in person, so like late classes were pretty hard to get, but my bosses allowed me to take earlier classes so I could help finish the program faster, but I just had to make up that time. Right?</p>
<p><strong>Michael Hingson</strong>  34:28</p>
<p>When did you discover that you had artistic talent?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  34:32</p>
<p>Um, I don't know if I ever really discovered that I had the talent, but I was very passionate at a young age, like when my mom was going back to school, I always loved watching her paint, because she had like the painting classes. I always thought so I like sit on the floor and watch her paint. And at a very young age, I was in the dance class. Do you remember the name? A France Dance School of Dance, France School of Dance. And I love dance class so much. I remember one time the dance school was closed because of a holiday, and I was, like, so upset, like, I didn't believe, like, the dance school was closed and I didn't understand, like, why I wasn't allowed to go. So they called the school and it went straight to, like, the answering machine so they could prove, like, it was closed and nobody was there. I was like, ready to show up.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  35:30</p>
<p>She wanted to go, yeah. She was just about three or four when she was taking the dance classes at that time. Yeah. But then it became on, you know that they both the kids were involved, but I couldn't afford it anymore.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  35:45</p>
<p>So dance is very expensive. Yeah?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  35:48</p>
<p>Well, you know, like, at that time too, I was going to school, and I didn't have much of a salary, and I was living with my parents, so, I mean, and they were retired, so it was, like, very tight. Yeah, right.</p>
<p><strong>Michael Hingson</strong>  36:04</p>
<p>Well, it nice to have an enthusiastic student, you know,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  36:13</p>
<p>so true. Well,</p>
<p><strong>Michael Hingson</strong>  36:15</p>
<p>so you've created the many colors of Natalie blog, tell me about that.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  36:22</p>
<p>So I reach out to different artists that were that are located in Pittsburgh or at one time, working or living in Pittsburgh. So this is like musicians, photographers, actors and they, I I create questions for them, for them to answer in their own words, like advice that they would give, or funny stories that they had while working in the field. And that's that's the main point of the blog, because I want it to be a resource for people and for them to also see, like, why that genre is cool. And I think another reason that motivated me to create that blog is some people just don't see an importance to art, and I find that so offensive. Like, yeah, so I just wanted it to be as an educational type thing as well.</p>
<p><strong>Michael Hingson</strong>  37:28</p>
<p>How long has the blog been visible?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  37:33</p>
<p>So it's been visible for about five, six years now, five years, yeah, and I did over like 50 some posts.</p>
<p><strong>Michael Hingson</strong>  37:45</p>
<p>Do you do that with consistency? Or So do you have one, like, every week or every three weeks, or every month, or something like that? Or how does that work?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  37:53</p>
<p>So when I first started, I was consistent with the posts I don't ever leave my blog, like, not active for like a year. Like, I always try to post something, but it's a little more challenging to do a post. Like, every month, whenever I'm working, going to school, volunteering for different things, running the Etsy shopper, vending so I had to cut it back a little bit because that is just me running it.</p>
<p><strong>Michael Hingson</strong>  38:30</p>
<p>So you've also created a mixed media piece. First of all, what is a mixed media piece?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  38:35</p>
<p>You want to explain</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  38:36</p>
<p>the mixed media? Oh, well, a mixed media is like different mediums. It could be paint, it could be pictures, and it's posted on a board, a canvas, or whatever it can be in a journal. You know, you just use various types of mediums. It could be using lace, it could be using fabric, it could be using, like I said, pictures, paper, and they call it mixed media. So she decided she wanted to create a mixed media. I had a huge canvas that was given to me. It was like 36 by 36 giant. It was huge, and I knew I couldn't do anything on that, because I don't paint big. I like to paint on smaller canvas, like an eight and a half by 11, or eight and a half by 14. So she, she decided she wanted to use that Canvas for something. But you go ahead and tell them.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  39:38</p>
<p>So, um, whenever Woodstock had their 50th anniversary, and I believe that was around 2019 I had the opportunity to go to yaska's Farm and camp where the original campers from the very first Woodstock would stay in that. Campsite was like, right next to this yaska farms. So I took some pictures of it, like me with the yaska farm house. And so it was very inspirational to go to that because I was doing research on what Woodstock was, the original Woodstock. And what that was about, I talked to Uber drivers that were actually at the original Woodstock. Jimi Hendrix is one of my favorite musicians, and for him to not be there, I was like, so sad. Very sad. So with all the education experience. I needed to release that. And I took my mom, let me have that canvas, and like I created a mixed media giant collage, and I got that into the Woodstock Museum in Socrates, New York.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  41:01</p>
<p>Wow, it's actually there now,</p>
<p><strong>Michael Hingson</strong>  41:04</p>
<p>yep. How long has it been there?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  41:07</p>
<p>I believe got that in there? Yeah, about two years.</p>
<p><strong>Michael Hingson</strong>  41:13</p>
<p>Wow. So it's kind of almost a permanent piece there.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  41:17</p>
<p>I hope so. I hope they keep it there for sure. What?</p>
<p><strong>Michael Hingson</strong>  41:21</p>
<p>What prompted them to be interested in having it there.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  41:25</p>
<p>So I that piece was so giant, and I loved how it turned out, and I wanted that more than just in my house, my art pieces are very close to me, because that's like my soul and my work, and I want it out there to somebody who cares about it. So I reached out to Shelly nation, Nathan, because they, I believe, are the owners of the Woodstock Museum, and they were more than happy to have it. I had it shipped out there. And then, whenever the season was to reopen the museum, I went out there and visited it. And it's a very great it's a very cool place.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  42:10</p>
<p>Recommend, yeah, she, she was interviewed by them, also, right?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  42:14</p>
<p>Oh, yeah, we did go on a radio station. And that was also a cool experience, because I was never on a radio show at that time. Cool.</p>
<p><strong>Michael Hingson</strong>  42:25</p>
<p>Well, that's pretty exciting. I have not been to the Woodstock Museum, so that might be something to explore at some point when I get get back there next that'd</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  42:35</p>
<p>be great. Yeah,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  42:37</p>
<p>all those things like, you know, like I grew up during that period, of course, I didn't go to the Woodstock. Original Woodstock wouldn't let me do that. I was only 16 at the time, and but I mean, you know, like, like looking back at that and and seeing how all those people were there, and not nothing terrible happened, you know, I mean, hundreds of 1000s of people, and nobody got hurt. Well, they might have passed out, maybe from things, but nobody was, like, shot or killed or and like today. I mean, you can't you're so afraid to do anything today, you don't know what's going to happen. And it just was a different time. And the musicians that were there. I mean, that music was is still good today. You know, it's it, it hasn't faded. And I wonder sometimes about today's music, if it will continue to be popular in years to come, or if it's just going to fade out. You know, we won't know that, and so well I won't be here, probably</p>
<p><strong>Michael Hingson</strong>  43:44</p>
<p>we won't know for a while anyway, yes, but I did hear on a radio station a rebroadcast of a lot of the Woodstock concerts that was kind of</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  43:56</p>
<p>fun. Yes, yes.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  44:00</p>
<p>Sorry I didn't mean to cut you. Go ahead. Go ahead. When I was talking to like the Uber drivers and stuff like that, and people who were at the original Woodstock, it seems like they were reliving that experience when they were telling the stories. I mean, it was great.</p>
<p><strong>Michael Hingson</strong>  44:15</p>
<p>Yeah. Well, you play creative percussion. First of all, what is pre creative percussion?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  44:23</p>
<p>So I actually have that written in some notes, what it actually is. So do you mind if I read off my notes?</p>
<p><strong>Michael Hingson</strong>  44:30</p>
<p>You're welcome to however you want to answer, perfect.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  44:33</p>
<p>So I was asked to be a creative percussion artist in 2020 and creative percussion is a family owned business established in 2018 and run by husband and wife team, Kevin and Sherry Feeney. They're great. I've had the opportunity to talk to them very much a couple of times, and my pictures also on the site. Um. Uh, under like my stage name now is a Bulla. So if you scroll down spell that it's S, E, B as a boy, u as in unicorn, L, L as in Len and a is an apple.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  45:16</p>
<p>Okay, what types of things, kinds</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  45:18</p>
<p>of there's various types of shakers that I played because of various bands that I was in, I was the percussionist, so I played tambourine and stuff. But like, they have uniquely shaped shakers, like there's the hatch shakers, which I love them. They had a baseball shaker, and these little golf ball shakers, and they all carry different sounds, and they really blended differently with the type of song that I was playing was playing, yeah, so it's cool,</p>
<p><strong>Michael Hingson</strong>  45:53</p>
<p>yeah, so interesting. So you you play them as part of being with a band, or what</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  46:01</p>
<p>for the most part, yeah, sometimes there was an acoustic band or just like a full band, and either way, I tried to have those pieces blend into the song. What I didn't learn when I was doing that is and an acoustic you really have to be on your game, because, like, if you mess up, like, people are gonna hear it more than if you're in a full band. So, yeah, right.</p>
<p><strong>Michael Hingson</strong>  46:38</p>
<p>So you do you still do that? Do you still play</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  46:42</p>
<p>at this time? I don't, um, just because I wanted to focus on other things, so I took a step back from that.</p>
<p><strong>Michael Hingson</strong>  46:51</p>
<p>Do you think you'll do more of it in the future, or</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  46:56</p>
<p>possibly, but like, that's how I am. I kind of just like, experience it, do it until I'm ready to move on to something else.</p>
<p><strong>Michael Hingson</strong>  47:04</p>
<p>So you flit, you flip from thing to thing, yeah, yeah, yeah.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  47:10</p>
<p>So, like, if you ever follow me, you might just see, like, me evolving and just trying other things.</p>
<p><strong>Michael Hingson</strong>  47:19</p>
<p>Well, you're adventurous.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  47:22</p>
<p>Yes, I love adventure.</p>
<p><strong>Michael Hingson</strong>  47:25</p>
<p>Nothing wrong with having an adventure in the world and getting to really look at things. So what are you doing now if you're not doing creative percussion and so on?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  47:38</p>
<p>Well, for the last couple months, I was helping my mom recover from like the back surgery. And then I was I was focusing on my blog, just really paying attention to that, getting certain interviews, and then schooling, getting ready to go into the certificate program.</p>
<p><strong>Michael Hingson</strong>  48:05</p>
<p>So you think you're gonna go ahead</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  48:09</p>
<p>and I'm setting up the Etsy shop.</p>
<p><strong>Michael Hingson</strong>  48:13</p>
<p>So you're pretty excited about seal, the sports entertainment, art and law.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  48:19</p>
<p>Yes, I'm very excited about that. I was very excited to get into the program. The professors are great. The whole programs like really good. The people involved in it, they seemed, they seem really organized and let me know what I need to do to get into the program. And they are really nice. If I have a question, they're happy to answer it. I love the curriculum, so I hope you go, Well,</p>
<p><strong>Michael Hingson</strong>  48:46</p>
<p>do you experience anything any more dealing with like attention deficit? Oh, 100% it still creeps up, huh?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  48:55</p>
<p>Well, it's more anxiety than anything. But like this program, I think, is to help calm my anxiety with just different things that are set up. And like, how responsive the professors are and how nice they are. But my goodness, when I was in my undergraduate program, like I was really pushing myself, and I would like, of like, when 2020, came around in the pandemic, I needed to talk to my doctor and get on meds, like I could no longer not do that without meds.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  49:29</p>
<p>Yes, she was, she was struggling. It was tough. Yeah. I mean, when I went for my Bachelor's, I I I wasn't working. She was working. When I went for my master's, I was working, but, and I know how hard that is, you know, trying to balance things, especially I was working at equitable at the time, and the things that I was going through and being, you know, filling in for supervisors was I. I was on call, like, 24 hours a day, and it, you know, like that was, I can see how difficult it is to do both. It's just, I know what she was going through there, and she goes through it, but she did well. She graduated sigma, sigma cum laude.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  50:17</p>
<p>Yeah, I did get some honorary, like accolades for like, whenever I graduated. So that was pretty exciting, because the hard work did pay off.</p>
<p><strong>Michael Hingson</strong>  50:29</p>
<p>What do you think about studying and attending classes virtually as opposed to physically being in the room? Hybrid learning?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  50:38</p>
<p>Some people may have an issue with that, but I personally, cause I was working full time and it was hard for me to get later classes, I preferred the online learning, but I understand, like some of the classes really did need me to be there, like the theater classes, and I was okay with that. I don't mind either, either or, but it just seems like online learning is more manageable. For me, it</p>
<p><strong>Michael Hingson</strong>  51:08</p>
<p>takes more discipline to to stick with it and focus on it, as opposed to being in the classroom.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  51:14</p>
<p>Um, yeah, I agree, but I think which, which is not a negative thing, by the way. Oh, yeah, no, no, no, I totally understand, but I think, um, I forget what I was going with that.</p>
<p><strong>Michael Hingson</strong>  51:26</p>
<p>Sorry. Well, we were talking about the fact that more discipline dealing with,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  51:33</p>
<p>Oh, yeah. Oh, that's right, thank you. It's just, um, I think if you truly want it, you're gonna put forth the effort in anything. You know, it's may not always be enjoyable, but like, if you want it, you'll put through it. You'll push through it, like with high school, my mom knows, just like from elementary to high school, like that curriculum, I was just not feeling it, but I knew I had to stick it out. I wanted to be a high school dropout. I voiced that many of times, but like, I knew if I wanted to get to culinary school, I had to really focus on my academics through then and just try to push through and just do it, do what I had to do to graduate.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  52:19</p>
<p>Yeah, it's such a different environment to high school, I believe, you know, like I found that I really enjoyed college. I enjoyed my subjects. They went fast. The classes went fast. It was fast paced, but it was an I learned more. I you know, I think that slowness of the way that they do things in in the high school, it takes them like three weeks to get through one chapter, you know, and so it, it just, it just made it a big difference. And I, I wished I could continue to go to school. I think I was a really good student.</p>
<p><strong>Michael Hingson</strong>  52:59</p>
<p>I think one of the things about college is, and I've talked to several people who agree, is, you certainly learn from the courses that you take, but College offers so much more with with with the extracurricular activities, with the interaction with people, with The greater responsibility. College offers so many more life lessons if you take advantage of it, that really makes it cool. And I, I always enjoyed college. I liked it a lot.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  53:29</p>
<p>Yeah, yeah, I did too, I think with some of my challenges and frustrations, not only with my learning disability, but like the fact that their curriculum that I would would have been interested in, which is not offered, like there was certain languages that were offered and they didn't have Italian, and I would have learned love to have learned that because I'm part Italian, and I just always take an interest In the Italian culture. So in like, the reading things like I've noticed, like, when I was younger, I didn't really care for reading that much, but what helped me get into reading is, like murder mysteries, because they always kept me engaged and focused and curious. And most of the murder mysteries that I've read, they're real page turners, because you want to know who got, who did the mystery.</p>
<p><strong>Michael Hingson</strong>  54:24</p>
<p>What are some of your who are some of your favorite authors?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  54:28</p>
<p>So poetry wise, I love shell Silverstein because I was introduced to him in his early age. Yes, I loved him. I still do. I read them from time to</p>
<p><strong>Michael Hingson</strong>  54:42</p>
<p>time Where the Sidewalk Ends. You know, how about murder mysteries?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  54:53</p>
<p>For murder mysteries, I can't, I don't have, like, a favorite author, like on top of. My head right now. Um, just because, like, I just like, if I so, you know how I pick my murder mysteries by how the cover is designed. That's how I pick my wine bottles for gifts, too, by the label design. If I take interest in the cover or the label, I want to try it. There you go.</p>
<p><strong>Michael Hingson</strong>  55:23</p>
<p>Well, you've done some work and studying as an actor. What kind of work have you done as an actor?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  55:28</p>
<p>Sure, so, um, I'll usually take pretty much any opportunity that I apply for it and get it. I mostly do, like extra work, meaning, like, I show up, I get to, like, get costumes and stuff like that, and I don't have to memorize any lines. And I love that. Just trying to memorize lines, I can and will do it, but it's just, it just wasn't for me during the last few years, because of school and everything, it was very hard for me to take the time to do like the memorization, because I was memorizing lines for class too. So I just didn't want I just wanted the experience and to see what it's like to move around on set, take direction and stuff like that.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  56:24</p>
<p>I mean that pit, pit to the point. Oh,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  56:26</p>
<p>yeah. So if you don't mind, is it okay if I bring up pit to the point? Sure. Okay. So I have some notes on pick to the point. That was a great experience, one of the classes that I really wanted to take while I was in college was a news class, and I got the opportunity to take Pitt to the point, and that was such a great experience, because the professor, he really set the tone of What it was like to be in like a news room, and I love that, and I got the chance to be work in different areas, like in front of the camera and behind the camera, and it's a class that focuses on the news as well as Behind the Scenes of a news magazine program that covers the city of Pittsburgh, the University of Pittsburgh, and some of the University of Pittsburgh regional campuses, as well as national and international events. And one of the things that our professor mentioned at the time, Kevin Smith, he said, we can submit some of the works that you do during the semester for an Emmy nomination. So, um, one of the things that I worked on, we got selected, and I got to take my mom to the Emmys.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  58:02</p>
<p>We went to the Emmys. It was the Emmys for the news, news people</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  58:09</p>
<p>in hers was on, it was the Irish it was an Irish store story,</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  58:15</p>
<p>most No, it was like an actual Irish store, like store, their products came from Ireland, like the owners go to Ireland, these different things, and then bring they get them back. And that was such a cool experience, like doing that story, because they worked with ally, and she was the one in front of the camera. She is such like a strong person to be in front of the camera. She's so talented at such a young age, and</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  58:46</p>
<p>you're you were the editor, producer, she was the producer, and unfortunately, she didn't win the Emmy, but it was a good experience. I mean, sure, nominated and where that was out in Lancaster, Pennsylvania, yeah, we have in there. Yeah, that was like a three hour trip for us to drive. And it was just exciting, you know, you see all the news people and you know that are there. And it was just really nice, really nice.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  59:17</p>
<p>Kelly fry is one of my favorite news anchors of all time.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  59:21</p>
<p>She's no longer a news anchor. Unfortunately, we didn't see her there, but we did see, oh, what was her name? Oh, my goodness, she had she was just beautiful. And, you know, it just like, it was just nice. It was just really nice.</p>
<p><strong>Michael Hingson</strong>  59:40</p>
<p>Well, Daisy, we haven't talked a lot about it, but I'd be curious as we we get close to the end of this, clearly, your attention deficit disorder is a disability, and that's the I assume, the learning disability that you have.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  59:58</p>
<p>Yeah, and. Um, some anxiety</p>
<p><strong>Michael Hingson</strong>  1:00:01</p>
<p>and some anxiety. What do you hope for the future? As far as accommodations for persons with disabilities?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  1:00:09</p>
<p>I just really hope now there's like 2025 I hope people get a better understanding of to like, not fear people who have disabilities, and just don't be so ignorant to certain things in commentary when you're talking to somebody. And I hope like certain accommodations are a lot easier, especially for people who are wheelchair bound like any they need to be able to access certain things. My one friend has a lot of health issues, and she's not really able to go to New York because she can't walk long periods. So if she was to have a scooter there, she wouldn't be able to do it. Yeah. So I just hope things are a lot more accessible and also not as costly to put those things in.</p>
<p><strong>Michael Hingson</strong>  1:01:04</p>
<p>Yeah, I know New York is actually trying to make most of the subway system accessible, which is a major undertaking because a lot of those stations are designed in such a way that accessibility is going to be really hard, but their plan is to do it, so we'll see what happens. Well, I want to thank you both for being here. This has been very enjoyable. I really appreciate it. And clearly unstoppability is something that applies to you guys, which I think is really great. Do you have any kind of final thoughts that you want to share?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  1:01:42</p>
<p>Well, as far as disabilities, people do have to be open minded to the fact that people have these issues. And also, I'm so glad that it finally, with the sexual harassment, that it is coming to a point. I mean, it might be overkill at times, but there, it's there for a reason. It's time. Yes, it is. It's it has an effect on a person. It might not have an effect at the time, but years later, it does have an effect. And I tend to be a little bit cautious with things, and if somebody says something the wrong way, I don't like it. And I might, you know, I might not be a pleasant person, you know, you just, I put up with that for so long, and I figured, and I didn't realize what was happening. And now I, you know, like so I'm glad things are changing there, even if it's a slow change, it's changing.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  1:02:46</p>
<p>Natalie, do you have any thoughts? Yeah, sure. I just hope I do recognize that things are changing. I just hope people truly get the accommodations that they need to make think life easier for them, because I want somebody to put who doesn't have disabilities to put themselves in a person that needs accommodations, because that stuff needs to be there. Yeah, well,</p>
<p><strong>Michael Hingson</strong>  1:03:13</p>
<p>I want to thank you both for being here, and we've got the photos and everything of your book cover and so on. Those will all go in the show notes. So I hope people will go to the Woodstock museum. And you know, if people want to reach out to you in any way, how do they do that?</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  1:03:31</p>
<p>So they can email me at Natalie bellen, N, a T, yes, sure. No, go ahead. N, a T, A L, I, E, B, E, L, i n7.</p>
<p><strong>Michael Hingson</strong>  1:03:43</p>
<p>Hundred@gmail.com Okay, great. Well, then I want to thank you both for being here, and I want to thank all of you out there who have been with us today in the audience, we appreciate it. I'd love to hear your thoughts. Please feel free to email me at Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love it. If you'd give us a five star rating for the podcast episode today, we value that very highly. If any of you know anyone who ought to be a guest. Natalie and Mary, you as well. If you know anybody else who you think ought to be a guest and who has stories to tell, we'd love to hear from them. Please introduce us. We would appreciate it a great deal. But again, I just want to thank you both for being here. This has been great. Thank you for having us.</p>
<p><strong>Natalie Belin &amp; Mary Dunn</strong>  1:04:39</p>
<p>Michael, thank you. Yes. Thank you.</p>
<p><strong>Michael Hingson</strong>  1:04:46</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Being Unstoppable Through Change, Creativity, and Lifelong Learning with Mary Dunn and Natalie Belin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c8ed2a0d-8bd5-4c2c-868a-6090fe0db046.mp3?source=rss&amp;ext=asset.mp3" length="96235445" type="audio/mpeg" />
<itunes:episode>404</itunes:episode>
</item>
<item><title>Episode 403 – An Unstoppable Approach to Leadership, Trust, and Team Growth with Greg Hess</title>
<guid isPermaLink="false">https://pinecast.com/guid/9962dde9-c0e3-4e58-80b1-01cab76f3ba4</guid>
<pubDate>Tue, 06 Jan 2026 10:00:00 -0000</pubDate>

<itunes:duration>01:04:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b488f2a6-8c6e-4a92-b712-14520db4d242/UM403-Greg_Hess-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if the toughest moments in your life were preparing you to lead better, serve deeper, and live with more purpose? In this episode of Unstoppable Mindset, I sit down with <strong>Greg Hess</strong>, known to many as Coach Hess, for a wide-ranging conversation about leadership, resilience, trust, and what it really means to help others grow.</p>
<p>Greg shares lessons shaped by a lifetime of coaching athletes, leading business teams, surviving pancreatic cancer, and building companies rooted in service and inclusion. We talk about why humor matters, how trust is built in real life, and why great leaders stop focusing on control and start focusing on growth. Along the way, Greg reflects on teamwork, diversity, vision, and the mindset shifts that turn adversity into opportunity. I believe you will find this conversation practical, honest, and deeply encouraging.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Hear how Greg Hess’s early life and love of sports shaped his leadership values.</p>
<p>04:04 – Learn why humor and laughter are essential tools for reducing stress and building connection.</p>
<p>11:59 – Discover how chasing the right learning curve redirected Greg’s career path.</p>
<p>18:27 – Understand how a pancreatic cancer diagnosis reshaped Greg’s purpose and priorities.</p>
<p>31:32 – Hear how reframing adversity builds lasting resilience.</p>
<p>56:22 – Learn the mindset shift leaders need to grow people and strengthen teams.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Amazon Best-Selling Author | Award-Winning Business Coach | Voted Best Coach in Katy, TX</strong></p>
<p>Greg Hess—widely known as <strong>Coach Hess</strong>—is a celebrated mentor, author, and leader whose journey from athletic excellence to business mastery spans decades and continents. A graduate of the University of Calgary (1978), he captained the basketball team, earned All-Conference honors, and later competed against legends like John Stockton and Dennis Rodman. His coaching career began in the high school ranks and evolved to the collegiate level, where he led programs with distinction and managed high-profile events like Magic Johnson’s basketball camps. During this time, he also earned his MBA from California Lutheran University in just 18 months.</p>
<p>Transitioning from sports to business in the early '90s, Coach Hess embarked on a solo bicycle tour from Jasper, Alberta to Thousand Oaks, California—symbolizing a personal and professional reinvention. He went on to lead teams and divisions across multiple industries, ultimately becoming Chief Advisor for Cloud Services at Halliburton. Despite his corporate success, he was always “Coach” at heart—known for inspiring teams, shaping strategy, and unlocking human potential.</p>
<p>In 2015, a diagnosis of pancreatic cancer became a pivotal moment. Surviving and recovering from the disease renewed his commitment to purpose. He left the corporate world to build the <strong>Coach Hess brand</strong>—dedicated to transforming lives through coaching. Today, Coach Hess is recognized as a <strong>Best Coach in Katy, TX</strong> and an <strong>Amazon Best-Selling Author</strong>, known for helping entrepreneurs, professionals, and teams achieve breakthrough results.</p>
<p>Coach Hess is the author of:</p>
<ul>
<li><em>Peak Experiences</em></li>
<li><em>Breaking the Business Code</em></li>
<li><em>Achieving Peak Performance: The Entrepreneur’s Journey</em></li>
</ul>
<p>He resides in Houston, Texas with his wife Karen and continues to empower clients across the globe through one-on-one coaching, strategic planning workshops, and his <strong>Empower Your Team</strong> program.</p>
<p><strong>Ways to connect with Greg</strong>**:**</p>
<p>Email:  coach@coachhess.comWebsite: <a href="http://www.coachhess.com" rel="nofollow">www.CoachHess.com</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/coachhess" rel="nofollow">https://www.linkedin.com/in/coachhess</a></p>
<p>Facebook: <a href="https://www.facebook.com/CoachHessSuccess" rel="nofollow">https://www.facebook.com/CoachHessSuccess</a></p>
<p>Instagram: <a href="https://www.instagram.com/coachhess_official/" rel="nofollow">https://www.instagram.com/coachhess_official/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone. I am Michael Hinkson. Your host for unstoppable mindset. And today we get to enter, well, I won't say interview, because it's really more of a conversation. We get to have a conversation with Greg. Hess better known as coach Hess and we'll have to learn more about that, but he has accomplished a lot in the world over the past 70 or so years. He's a best selling author. He's a business coach. He's done a number of things. He's managed magic Johnson's basketball camps, and, my gosh, I don't know what all, but he does, and he's going to tell us. So Coach, welcome to unstoppable mindset. We're really glad that we have a chance to be with you today.</p>
<p><strong>Greg Hess</strong>  02:07</p>
<p>I'm honored to be here. Michael, thank you very much, and it's just a pleasure to be a part of your program and the unstoppable mindset. Thank you for having me.</p>
<p><strong>Michael Hingson</strong>  02:17</p>
<p>Well, we're glad you're here and looking forward to having a lot of fun. Why don't we start? I love to start with tell us about kind of the early Greg growing up and all that stuff.</p>
<p><strong>Greg Hess</strong>  02:30</p>
<p>Oh boy, yeah, I was awfully fortunate, I think, to have a couple of parents that were paying attention to me, I guess. You know, as I grew up, at the same time they were growing up my my father was a Marine returned from the Korean War, and I was born shortly after that, and he worked for Westinghouse Electric as a nuclear engineer. We lived in Southern California for a while, but I was pretty much raised in Idaho, small town called Pocatello, Idaho, and Idaho State Universities there and I, I found a love for sports. I was, you know, again, I was very fortunate to be able to be kind of coordinated and do well with baseball, football, basketball, of course, with the sports that we tend to do. But yeah, I had a lot of fun doing that and growing up, you know, under a, you know, the son of a Marine is kind of like being the son of a Marine. I guess, in a way, there was certain ways you had to function and, you know, and morals and values that you carried forward and pride and doing good work that I learned through, through my youth. And so, you know, right, being raised in Idaho was a real great experience. How so well, a very open space. I mean, in those days, you know, we see kids today and kids being brought up. I think one of the things that often is missing, that was not missing for me as a youth, is that we would get together as a group in the neighborhood, and we'd figure out the rules of the game. We'd figure out whatever we were playing, whether it was basketball or, you know, kick the can or you name it, but we would organize ourselves and have a great time doing that as a community in our neighborhood, and as kids, we learn to be leaders and kind of organize ourselves. Today, that is not the case. And so I think so many kids are built into, you know, the parents are helicopter, and all the kids to all the events and non stop going, going, going. And I think we're losing that leadership potential of just organizing and planning a little bit which I was fortunate to have that experience, and I think it had a big influence on how I grew up and built built into the leader that I believe I am today.</p>
<p><strong>Michael Hingson</strong>  04:52</p>
<p>I had a conversation with someone earlier today on another podcast episode, and one of the observations. Sense that he made is that we don't laugh at ourselves today. We don't have humor today. Everything is taken so seriously we don't laugh, and the result of that is that we become very stressed out.</p>
<p><strong>Greg Hess</strong>  05:15</p>
<p>Yeah, well, if you can't laugh at yourself, you know, but as far as I know, you've got a large background in your sales world and so on. But I found that in working with people, to to get them to be clients or to be a part of my world, is that if they can laugh with me, or I can laugh with them, or we can get them laughing, there's a high tendency of conversion and them wanting to work with you. There's just something about relationships and be able to laugh with people. I think that draw us closer in a different way, and I agree it's missing. How do we make that happen more often? Tell more jokes or what?</p>
<p><strong>Michael Hingson</strong>  05:51</p>
<p>Well, one of the things that he suggests, and he's a coach, a business coach, also he he tells people, turn off the TV, unplug your phone, go read a book. And he said, especially, go buy a joke book. Just find some ways to make yourself laugh. And he spends a lot of time talking to people about humor and laughter. And the whole idea is to deal with getting rid of stress, and if you can laugh, you're going to be a whole lot less stressful.</p>
<p><strong>Greg Hess</strong>  06:23</p>
<p>There's something that you just feel so good after a good laugh, you know, I mean, guy, I feel that way sometimes after a good cry. You know, when I'm I tend to, you know, like Bambi comes on, and I know what happens to that little fawn, or whatever, the mother and I can't, you know, but cry during the credits. What's up with that?</p>
<p><strong>Michael Hingson</strong>  06:45</p>
<p>Well, and my wife was a teacher. My late wife was a teacher for 10 years, and she read Old Yeller. And eventually it got to the point where she had to have somebody else read the part of the book where, where yeller gets killed. Oh, yeah. Remember that book? Well, I do too. I like it was a great it's a great book and a great movie. Well, you know, talk about humor, and I think it's really important that we laugh at ourselves, too. And you mentioned Westinghouse, I have a Westinghouse story, so I'll tell it. I sold a lot of products to Westinghouse, and one day I was getting ready to travel back there, the first time I went back to meet the folks in Pittsburgh, and I had also received an order, and they said this order has to be here. It's got to get it's urgent, so we did all the right things. And I even went out to the loading dock the day before I left for Westinghouse, because that was the day it was supposed to ship. And I even touched the boxes, and the shipping guy said, these are them. They're labeled. They're ready to go. So I left the next morning, went to Westinghouse, and the following day, I met the people who I had worked with over the years, and I had even told them I saw the I saw the pack, the packages on the dock, and when they didn't come in, and I was on an airplane, so I didn't Know this. They called and they spoke to somebody else at at the company, and they said the boxes aren't here, and they're supposed to be here, and and she's in, the lady said, I'll check on it. And they said, Well, Mike said he saw him on the dock, and she burst out laughing because she knew. And they said, What are you laughing at? And he said, he saw him on the dock. You know, he's blind, don't you? And so when I got there, when I got there, they had and it wasn't fun, but, well, not totally, because what happened was that the President decided to intercept the boxes and send it to somebody else who he thought was more important, more important than Westinghouse. I have a problem with that. But anyway, so they shipped out, and they got there the day I arrived, so they had arrived a day late. Well, that was okay, but of course, they lectured me, you didn't see him on the dock. I said, No, no, no, you don't understand, and this is what you have to think about. Yeah, I didn't tell you I was blind. Why should I the definition of to see in the dictionary is to perceive you don't have to use your eyes to see things. You know, that's the problem with you. Light dependent people. You got to see everything with your eyes. Well, I don't have to, and they were on the dock, and anyway, we had a lot of fun with it, but I have, but you got to have humor, and we've got to not take things so seriously. I agree with what we talked about earlier, with with this other guest. It's it really is important to to not take life so seriously that you can't have some fun. And I agree that. There are serious times, but still, you got to have fun.</p>
<p><strong>Greg Hess</strong>  10:02</p>
<p>Yeah, no kidding. Well, I've got a short story for you. Maybe it fits in with that. That one of the things I did when I I'll give a little background on this. I, I was a basketball coach and school teacher for 14 years, and had an opportunity to take over an assistant coach job at California Lutheran University. And I was able to choose whatever I wanted to in terms of doing graduate work. And so I said, you know, and I'd always been a bike rider. So I decided to ride my bike from up from Jasper, Alberta, all the way down to 1000 Oaks California on a solo bike ride, which was going to be a big event, but I wanted to think about what I really wanted to do. And, you know, I loved riding, and I thought was a good time to do that tour, so I did it. And so I'm riding down the coast, and once I got into California, there's a bunch of big redwoods there and so on, yeah, and I had, I set up my camp. You know, every night I camped out. I was totally solo. I didn't have any support, and so I put up my tent and everything. And here a guy came in, big, tall guy, a German guy, and he had ski poles sticking out of the back of his backpack, you know, he set up camp, and we're talking that evening. And I had, you know, sitting around the fire. I said, Look, his name was Axel. I said, Hey, Axel, what's up with the ski poles? And he says, Well, I was up in Alaska and, you know, and I was climbing around in glaciers or whatever, and when I started to ride here, they're pretty light. I just take them with me. And I'm thinking, that's crazy. I mean, you're thinking every ounce, every ounce matters when you're riding those long distances. Anyway, the story goes on. Next morning, I get on my bike, and I head down the road, and, you know, I go for a day, I don't see sea axle or anything, but the next morning, I'm can't stop at a place around Modesto California, something, whether a cafe, and I'm sitting in the cafe, and there's, probably, it's a place where a lot of cyclists hang out. So there was, like, 20 or 30 cycles leaning against the building, and I showed up with, you know, kind of a bit of an anomaly. I'd ridden a long time, probably 1500 miles or so at that point in 15 days, and these people were all kind of talking to me and so on. Well, then all sudden, I look up why I'm eating breakfast, and here goes the ski poles down the road. And I went, Oh my gosh, that's got to be him. So I jump up out of my chair, and I run out, and I yell, hey Axel. Hey Axel, loud as I could. And he stops and starts coming back. And then I look back at the cafe, and all these people have their faces up on the windows, kind of looking like, oh, what's going to happen? And they thought that I was saying, mistakenly, Hey, asshole, oh gosh,</p>
<p><strong>Michael Hingson</strong>  12:46</p>
<p>well, hopefully you straighten that out somehow. Immediately.</p>
<p><strong>Greg Hess</strong>  12:50</p>
<p>We had a great time and a nice breakfast and moved on. But what an experience. Yeah, sometimes we cross up on our communications. People don't quite get what's going on, they're taking things too seriously, maybe, huh?</p>
<p><strong>Michael Hingson</strong>  13:03</p>
<p>Oh, yeah, we always, sometimes hear what we want to hear. Well, so what did you get your college degree in?</p>
<p><strong>Greg Hess</strong>  13:10</p>
<p>Originally? My first Yeah, well, I'd love the question my first degree. I had a bachelor of education for years, but then I went on, and then I had my choice here of graduate work, right? And, you know, I looked at education, I thought, gosh, you know, if I answered committee on every test, I'll probably pass. I said, I need something more than this. So I in the bike ride, what I what I came to a conclusion was that the command line being DOS command line was the way we were computing. Yeah, that time in the 90s, we were moving into something we call graphical user interface, of course, now it's the way we live in so many ways. And I thought, you know, that's the curve. I'm going to chase that. And so I did an MBA in business process re engineering at Cal Lu, and knocked that off in 18 months, where I had a lot of great experiences learning, you know, being an assistant coach, and got to do some of magic Johnson's camps for him while I was there, California. Lutheran University's campus is where the Cowboys used to do their training camp, right? So they had very nice facilities, and so putting on camps like that and stuff were a good thing. And fairly close to the LA scene, of course, 1000 Oaks, right? You know that area?</p>
<p><strong>Michael Hingson</strong>  14:25</p>
<p>Oh, I do, yeah, I do. I do pretty well, yeah. So, so you, you, you're always involved in doing coaching. That was just one of the things. When you started to get involved in sports, in addition to playing them, you found that coaching was a useful thing for you to do. Absolutely.</p>
<p><strong>Greg Hess</strong>  14:45</p>
<p>I loved it. I loved the game. I love to see people grow. And yeah, it was just a thrill to be a part of it. I got published a few times, and some of the things that I did within it, but it was mostly. Right, being able to change a community. Let me share this with you. When I went to West Lake Village High School, this was a very, very wealthy area, I had, like Frankie avalon's kid in my class and stuff. And, you know, I'm riding bike every day, so these kids are driving up in Mercedes and BMW parking lot. And as I looked around the school and saw and we build a basketball and I needed to build more pride, I think in the in the community, I felt was important part of me as the head coach, they kind of think that the head coach of their basketball program, I think, is more important than the mayor. I never could figure that one out, but that was where I was</p>
<p><strong>Michael Hingson</strong>  15:37</p>
<p>spend some time in North Carolina, around Raleigh, Durham, you'll understand,</p>
<p><strong>Greg Hess</strong>  15:41</p>
<p>yeah, yeah, I get that. So Kentucky, yeah, yeah, yeah, big basketball places, yeah. So what I concluded, and I'd worked before in building, working with Special Olympics, and I thought, You know what we can do with this school, is we can have a special olympics tournament, because I got to know the people in LA County that were running, especially in Ventura County, and we brought them together, and we ran a tournament, and we had a tournament of, I don't know, maybe 24 teams in total. It was a big deal, and it was really great to get the community together, because part of my program was that I kind of expected everybody, you know, pretty strong expectation, so to say, of 20 hours of community service. If you're in our basketball program, you got to have some way, whether it's with your church or whatever, I want to recognize that you're you're out there doing something for the community. And of course, I set this Special Olympics event up so that everybody had the opportunity to do that. And what a change it made on the community. What a change it made on the school. Yeah, it was great for the Special Olympians, and then they had a blast. But it was the kids that now were part of our program, the athletes that had special skills, so to say, in their world, all of a sudden realized that the world was a different place, and it made a big difference in the community. People supported us in a different way. I was just really proud to have that as kind of a feather in my calf for being there and recognizing that and doing it was great.</p>
<p><strong>Michael Hingson</strong>  17:08</p>
<p>So cool. And now, where are you now? I'm in West Houston. That's right, you're in Houston now. So yeah, Katie, Texas area. Yeah, you've moved around well, so you, you started coaching. And how long did you? Did you do that?</p>
<p><strong>Greg Hess</strong>  17:30</p>
<p>Well, I coached for 14 years in basketball, right? And then I went into business after I graduated my MBA, and I chased the learning curve. Michael, of that learning curve I talked about a few minutes ago. You know, it was the graphical user interface and the compute and how all that was going to affect us going forward. And I continued to chase that learning curve, and had all kinds of roles and positions in the process, and they paid me a little more money as I went along. It was great. Ended up being the chief advisor for cloud services at Halliburton. Yeah, so I was an upstream guy, if you know that, I mean seismic data, and where we're storing seismic data now, the transition was going, I'm not putting that in the cloud. You kidding me? That proprietary data? Of course, today we know how we exist, but in those days, we had to, you know, build little separate silos to carry the data and deliver it accordingly for the geophysicists and people to make the decision on the drill bit. So we did really well at that in that role. Or I did really well and the team that I had just what did fantastic. You know, I was real proud I just got when I was having my 70th birthday party, I invited one of the individuals on that team, guy named Will Rivera. And will ended up going to Google after he'd worked us in there. I talked him into, or kind of convinced him so to say, or pushed him, however you do that in coaching. Coached him into getting an MBA, and then he's gone on and he tells me, You better be sitting down, coach. When he talked to him a couple days ago, I just got my PhD from George Washington University in AI technology, and I just turned inside out with happiness. It was so thrilling to hear that you know somebody you'd worked with. But while I was at Halliburton, I got diagnosed with pancreatic cancer, Michael, and so that's what changed me into where I am today, as a transition and transformation.</p>
<p><strong>Michael Hingson</strong>  19:21</p>
<p>Well, how did that happen? Because I know usually people say pancreatic cancer is pretty undetectable. How did it happen that you were fortunate enough to get it diagnosed? It obviously, what might have been a somewhat early age or early early</p>
<p><strong>Greg Hess</strong>  19:35</p>
<p>time, kind of a miracle, I guess. You know. I mean, I was traveling to my niece's high school graduation in Helena, Montana. And when we were returning back to Houston, we flew through Denver, and I was suffering from some very serious a fib. Was going up 200 beats a minute, and, you know, down to 100 and it was, it was all. Over the place. And I got the plane. I wasn't feeling well, of course, and they put me on a gurney. And next thing you know, I'm on the way the hospital. And, you know, they were getting ready for an embolotic, nimbalism potential, those type of things. And, and I went to the hospital, they're testing everything out, getting, you know, saying, Well, before we put your put the shock paddles on your on your heart to get back, we better do a CAT scan. And so they CAT scan me, and came back from the CAT scan and said, Well, you know what, there's no blood clot issues, but this mass in your pancreas is a concern. And so that was the discovery of that. And 14 days from that point, I had had surgery. And you know, there was no guarantees even at that point, even though we, you know, we knew we were early that, you know, I had to get things in order. And I was told to put things in order, a little bit going into it. But miracles upon miracles, they got it all. I came away with a drainage situation where they drained my pancreas for almost six months. It was a terrible pancreatic fluids, not good stuff. It really eats up your skin, and it was bad news. But here I am, you know, and when I came away from that, a lot of people thought I was going to die because I heard pancreatic cancer, and I got messages from people that were absolutely powerful in the difference I'd made in their life by being a coach and a mentor and helping them along in their life, and I realized that the big guy upstairs saved me for a reason, and I made my put my stake in the ground, and said, You know what? I'm going to do this the best I can, and that's what I've been doing for the last eight years.</p>
<p><strong>Michael Hingson</strong>  21:32</p>
<p>So what caused the afib?</p>
<p><strong>Greg Hess</strong>  21:35</p>
<p>Yeah, not sure. Okay, so when they came, I became the clipboard kid a little bit, you know. Because what the assumption was is that as soon as I came out of surgery, and they took this tumor out of me, because I was in a fib, throughout all of surgery, AFib went away. And they're thinking now, the stress of a tumor could be based on the, you know, it's a stress disease, or so on the a fib, there could be high correlation. And so they started looking into that, and I think they still are. But you know, if you got a fib, maybe we should look for tumors somewhere else is the potential they were thinking. And, yeah, that,</p>
<p><strong>Michael Hingson</strong>  22:14</p>
<p>but removing the tumor, when you tumor was removed, the AFib went away. Yeah, wow,</p>
<p><strong>Greg Hess</strong>  22:22</p>
<p>yeah, disappeared. Wow, yeah.</p>
<p><strong>Michael Hingson</strong>  22:26</p>
<p>I had someone who came on the podcast some time ago, and he had a an interesting story. He was at a bar one night. Everything was fine, and suddenly he had this incredible pain down in his his testicles. Actually went to the hospital to discover that he had very serious prostate cancer, and had no clue that that was even in the system until the pain and and so. But even so, they got it early enough that, or was in such a place where they got it and he's fine.</p>
<p><strong>Greg Hess</strong>  23:07</p>
<p>Wow, whoa. Well, stuff they do with medicine these days, the heart and everything else. I mean, it's just fantastic. I I recently got a new hip put in, and it's been like a new lease on life for me. Michael, I am, I'm golfing like I did 10 years ago, and I'm, you know, able to ride my bike and not limp around, you know, and with just pain every time I stepped and it's just so fantastic. I'm so grateful for that technology and what they can do with that.</p>
<p><strong>Michael Hingson</strong>  23:36</p>
<p>Well, I went through heart valve replacement earlier this year, and I had had a physical 20 years ago or or more, and they, they said, as part of it, we did an EKG or an echo cardiogram. And he said, You got a slightly leaky heart valve. It may never amount to anything, but it might well. It finally did, apparently. And so we went in and they, they orthoscopically went in and they replaced the valve. So it was really cool. It took an hour, and we were all done, no open heart surgery or anything, which was great. And, yeah, I know exactly what you mean. I feel a whole lot better</p>
<p><strong>Greg Hess</strong>  24:13</p>
<p>that you do does a lot. Yeah, it's fantastic. Well, making that commitment to coaching was a big deal for me, but, you know, it, it's brought me more joy and happiness. And, you know, I just, I'll share with you in terms of the why situation for me. When I came away from that, I started thinking about, why am I, kind of, you know, a lot of what's behind what you're what you're doing, and what brings you joy? And I went back to when I was eight years old. I remember dribbling the ball down the basketball court, making a fake, threw a pass over to one of my buddies. They scored the layup, and we won the game. That moment, at that time, passing and being a part of sharing with someone else, and growing as a group, and kind of feeling a joy, is what I continued to probably for. To all my life. You know, you think about success, and it's how much money you make and how much this and whatever else we were in certain points of our life. I look back on all this and go, you know, when I had real happiness, and what mattered to me is when I was bringing joy to others by giving assist in whatever. And so I'm at home now, and it's a shame I didn't understand that at 60 until I was 62 years old, but I'm very focused, and I know that's what brings me joy, so that's what I like to do, and that's what I do.</p>
<p><strong>Michael Hingson</strong>  25:30</p>
<p>I know for me, I have the honor and the joy of being a speaker and traveling to so many places and speaking and so on. And one of the things that I tell people, and I'm sure they don't believe it until they experience it for themselves, is this isn't about me. I'm not in it for me. I am in it to help you to do what I can to make your event better. When I travel somewhere to speak, I'm a guest, and my job is to make your life as easy as possible and not complicated. And I'm I know that there are a lot of people who don't necessarily buy that, until it actually happens. And I go there and and it all goes very successfully, but people, you know today, were so cynical about so many things, it's just hard to convince people.</p>
<p><strong>Greg Hess</strong>  26:18</p>
<p>Yeah, yeah. Well, I know you're speaking over 100 times a year these days. I think that's that's a lot of work, a lot of getting around</p>
<p><strong>Michael Hingson</strong>  26:27</p>
<p>it's fun to speak, so I enjoy it. Well, how did you get involved in doing things like managing the Magic Johnson camps?</p>
<p><strong>Greg Hess</strong>  26:37</p>
<p>Well, because I was doing my MBA and I was part of the basketball program at Cal Lu, you know, working under Mike Dunlap. It just he needed a little bit of organization on how to do the business management side of it. And I got involved with that. I had a lunch with magic, and then it was, well, gee, why don't you help us coordinate all our camps or all our station work? And so I was fortunate enough to be able to do that for him. I'll just share a couple things from that that I remember really well. One of the things that magic just kind of, I don't know, patted me on the back, like I'm a superstar in a way. And you remember that from a guy like magic, I put everybody's name on the side of their shoe when they register. Have 100 kids in the camp, but everybody's name is on the right side of their shoe. And magic saw that, and he realized being a leader, that he is, that he could use his name and working, you know, their name by looking there, how powerful that was for him to be more connected in which he wants to be. That's the kind of guy he was. So that was one thing, just the idea of name. Now, obviously, as a teacher, I've always kind of done the name thing, and I know that's important, but, you know, I second thing that's really cool with the magic camp is that the idea of camaraderie and kind of tradition and bringing things together every morning we'd be sitting in the gym, magic could do a little story, you know, kind of tell everybody something that would inspire him, you know, from his past and so on. But each group had their own sound off. Michael, so if he pointed at your group, it would be like, or whatever it was. Each group had a different type of sound, and every once in a while we'd use it and point it kind of be a motivator. And I never really put two and two together until the last day of the camp on Friday. Magic says, When I point to your group, make your sound. And so he starts pointing to all the different groups. And it turns out to be Michigan State Spartans fight song to the tee. Figured that out. It was just fantastic. It gives me chills just telling you about it now, remembering how powerful was when everybody kind of came together. Now, you being a speaker, I'm sure you felt those things when you bring everybody together, and it all hits hard, but that was, that was one I remember.</p>
<p><strong>Michael Hingson</strong>  28:50</p>
<p>Well, wow, that's pretty funny, cute, yeah, yeah. Well, I mean, he has always been a leader, and it's very clear that he was, and I remember the days it was Magic Johnson versus Larry Bird.</p>
<p><strong>Greg Hess</strong>  29:10</p>
<p>Yeah, yeah. Well, when he came to LA you know, they had Kareem and Byron Scott, a whole bunch of senior players, and he came in as a 19 year old rookie, and by the end of that year, he was leading that team. Yeah, he was the guy driving the ship all the time, and he loved to give those assists. He was a great guy for that.</p>
<p><strong>Michael Hingson</strong>  29:30</p>
<p>And that's really the issue, is that as a as a real leader, it wasn't all about him at all. It was about how he could enhance the team. And I've always felt that way. And I you know, when I hire people, I always told them, I figure you convince me that you can do the job that I hired you to do. I'm not going to be your boss and boss you around. What I want to do is to work with you and figure out how the talents that I have can complement the talents that you have so that we can. Enhance and make you more successful than you otherwise would be. Some people got it, and unfortunately, all too many people didn't, and they ended up not being nearly as successful. But the people who got it and who I had the joy to work with and really enhance what they did, and obviously they helped me as well, but we they were more successful, and that was what was really important.</p>
<p><strong>Greg Hess</strong>  30:24</p>
<p>Yeah, yeah, I appreciate that. It's not about controlling, about growing. I mean, people grow, grow, grow, and, you know, helping them certainly. There's a reason. There's no I in team, right? And we've heard that in many times before. It's all about the group, group, pulling together. And what a lot of fun to have working in all throughout my life, in pulling teams together and seeing that happen. You know, one plus one equals three. I guess we call it synergy, that type of thinking,</p>
<p><strong>Michael Hingson</strong>  30:56</p>
<p>Yeah, well, you've faced a lot of adversity. Is, is the pancreatic cancer, maybe the answer to this, but what? What's a situation where you've really faced a lot of adversity and how it changed your life? You know you had to overcome major adversity, and you know what you learned from it?</p>
<p><strong>Greg Hess</strong>  31:16</p>
<p>Sure, I think being 100% honest and transparent. I'd say I went through a divorce in my life, and I think that was the most difficult thing I've gone through, you know, times where I'm talking to myself and being crazy and thinking stupid things and whatever. And I think the adversity that you learn and the resilience that you learn as you go, hey, I can move forward. I can go forward. And when you you see the light on the other side, and you start to create what's what's new and different for you, and be able to kind of leave the pain, but keep the happiness that connects from behind and go forward. I think that was a big part of that. But having resilience and transforming from whatever the event might be, obviously, pancreatic cancer, I talked about a transformation there. Anytime we kind of change things that I think the unstoppable mindset is really, you know what's within this program is about understanding that opportunities come from challenges. When we've got problems, we can turn them into opportunities. And so the adversity and the resilience that I think I'd like to try to learn and build and be a part of and helping people is taking what you see as a problem and changing your mindset into making it an opportunity.</p>
<p><strong>Michael Hingson</strong>  32:40</p>
<p>Yeah, yeah. Well, you've obviously had things that guided you. You had a good sense of vision and so on. And I talked a lot about, don't let your sight get in the way of your vision. But how's a good sense of vision guided you when necessarily the path wasn't totally obvious to you, have you had situations like that? Absolutely.</p>
<p><strong>Greg Hess</strong>  33:03</p>
<p>And I think the whole whole I write about it in my book in peak experiences, about having vision in terms of your future self, your future, think where you're going, visualize how that's going to happen. Certainly, as a basketball player, I would play the whole game before the game ever happened by visualizing it and getting it in my mind as to how it was going to happen. I do that with golf today. I'll look at every hole and I'll visualize what that vision is that I want to have in terms of getting it done. Now, when I have a vision where things kind of don't match up and I have to change that on the fly. Well, that's okay, you know that that's just part of life. And I think having resilience, because things don't always go your way, that's for sure. But the mindset you have around what happens when they don't go your way, you know, is big. My as a coach, as a business coach today, every one of my clients write a three, three month or 90 day plan every quarter that gets down to what their personal goal is, their must have goal. And then another kind of which is all about getting vision in place to start putting in actual tactical strategies to make all of that happen for the 90 day period. And that's a big part, I think, of kind of establishing the vision in you got to look in front of us what's going to happen, and we can control it if we have a good feel of it, you know, for ourselves, and get the lives and fulfillment we want out of life. I think, yeah,</p>
<p><strong>Michael Hingson</strong>  34:39</p>
<p>you've clearly been pretty resilient in a lot of ways, and you continue to exhibit it. What kinds of practices and processes have you developed that help you keep resilience personally and professionally?</p>
<p><strong>Greg Hess</strong>  34:54</p>
<p>I think one of them for sure is that I've I've lived a life where I've spent you. I'm going to say five out of seven days where I will do a serious type of workout. And right now bike riding. I'll ride several days a week, and, you know, get in 10 to 15 miles, not a lot, but, I mean, I've done but keeping the physical, physical being in the time, just to come down the time to think about what you're doing, and at the same time, for me, it's having a physical activity while I'm doing that, but it's a wind down time. I also do meditation. Every morning. I spend 15 minutes more or less doing affirmations associated to meditation, and that's really helped me get focused in my day. Basically, I look at my calendar and I have a little talk with every one of the things that are on my calendar about how I'm setting my day, you know? And that's my affirmation time. But yeah, those time things, I think report having habits that keep you resilient, and I think physical health has been important for me, and it's really helped me in a lot of ways at the same time, bringing my mind to, I think, accepting, in a transition of learning a little bit accepting the platinum rule, rather than the golden rule, I got to do unto others as they'd like to be treated by me. I don't need to treat people like they'd like to like I'd like to be treated. I need to treat them how they'd like to be treated by me, because they're not me, and I've had to learn that over time, better and better as I've got older. And how important that is?</p>
<p><strong>Michael Hingson</strong>  36:33</p>
<p>Well, yeah, undoubtedly, undoubtedly so. And I think that we, we don't put enough effort into thinking about, how does the other person really want to be treated? We again, it gets back, maybe in to a degree, in to our discussion about humor earlier we are we're so much into what is it all about for me, and we don't look at the other person, and the excuse is, well, they're not looking out for me. Why should I look out for them?</p>
<p><strong>Greg Hess</strong>  37:07</p>
<p>You know, one of the biggest breakthroughs I've had is working with a couple that own a business and Insurance Agency, and the they were doing okay when I started, when they've done much better. And you know, it's besides the story. The big part of the story is how they adjusted and adapted, and that she I think you're probably familiar with disc and I think most people that will be listening on the podcast are but D is a high D, dominant kind of person that likes to win and probably doesn't have a lot of time for the other people's feelings. Let's just put it that way to somebody that's a very high seed is very interested in the technology and everything else. And the two of them were having some challenges, you know, and and once we got the understanding of each other through looking at their disc profiles, all of a sudden things cleared up, a whole, whole bunch. And since then, they've just been a pinnacle of growth between the two of them. And it was just as simple as getting an understanding of going, you know, I got to look at it through your eyes, rather than my eyes. When it comes to being a leader in this company and how sure I'm still going to be demanding, still I'm going to be the I'm not going to apologize about it, but what I got him to do is carry a Q tip in his pocket, and so every time she got on him, kind of in the Bossy way. He just took out, pulled out the Q tip, and I said, that stands for quit taking it personal. Don't you love it?</p>
<p><strong>Michael Hingson</strong>  38:29</p>
<p>Yeah, well, and it's so important that we learn to communicate better. And I'm sure that had a lot to do with what happened with them. They started communicating better, yeah, yeah. Do you ever watch Do you ever watch a TV show on the Food Network channel? I haven't watched it for a while. Restaurant impossible.</p>
<p><strong>Greg Hess</strong>  38:51</p>
<p>Oh, restaurant impossible. Yeah, I think is that guy?</p>
<p><strong>Michael Hingson</strong>  38:55</p>
<p>No, that's not guy. It's my Michael. I'm blanking out</p>
<p><strong>Greg Hess</strong>  39:00</p>
<p>whatever. He goes in and fixes up a restaurant.</p>
<p><strong>Michael Hingson</strong>  39:03</p>
<p>He fixes up restaurants, yeah, and there was one show where that exact sort of thing was going on that people were not communicating, and some of the people relatives were about to leave, and so on. And he got them to really talk and be honest with each other, and it just cleared the whole thing up.</p>
<p><strong>Greg Hess</strong>  39:25</p>
<p>Yeah, yeah. It's amazing how that works.</p>
<p><strong>Michael Hingson</strong>  39:28</p>
<p>He's He's just so good at at analyzing situations like that. And I think that's one of the things that mostly we don't learn to do individually, much less collectively, is we don't work at being very introspective. So we don't analyze what we do and why what we do works or doesn't work, or how we could improve it. We don't take the time every day to do that, which is so unfortunate.</p>
<p><strong>Greg Hess</strong>  39:54</p>
<p>Oh boy, yeah, that continuous improvement Kaizen, all of that type of world. Critical to getting better, you know. And again, that comes back, I think, a little bit to mindset and saying, Hey, I'm gonna but also systems. I mean, I've always got systems in place that go, let's go back and look at that, and how, what can we do better? And if you keep doing it every time, you know, in a certain period, things get a lot better, and you have very fine tuning, and that's how you get distinguished businesses. I think, yeah,</p>
<p><strong>Michael Hingson</strong>  40:27</p>
<p>yeah, it's all about it's all about working together. So go ahead, I</p>
<p><strong>Greg Hess</strong>  40:31</p>
<p>was working with a guy at Disney, or guy had been at Disney, and he was talking about how they do touch point analysis for every every place that a customer could possibly touch anything in whatever happens in their environment, and how they analyze that on a, I think it was a monthly, or even at least a quarterly basis, where they go through the whole park and do an analysis on that. How can we make it better?</p>
<p><strong>Michael Hingson</strong>  40:55</p>
<p>Yeah, and I'm sure a lot of that goes back to Walt having a great influence. I wonder if they're doing as much of that as they used to.</p>
<p><strong>Greg Hess</strong>  41:04</p>
<p>Yeah, I don't know. I don't know, yeah, because it's getting pretty big and times change. Hopefully, culture Go ahead. I was gonna say a cultural perspective. I just thought of something I'd share with you that when I went into West Lake Village High School as a basketball coach, I walked into the gym and there was a lot of very tall I mean, it's a very competitive team and a competitive school, 611, six, nine kids, you know, that are only 16 years old. And I looked around and I realized that I'm kid from Canada here, you know, I gotta figure out how to make this all work in a quick, fast, in a hurry way. And I thought these kids were a little more interested in looking good than rather being good. And I think I'd been around enough basketball to see that and know that. And so I just developed a whole philosophy called psycho D right on the spot almost, which meant that we were going to build a culture around trying to hold teams under a common goal of 50 points, common goal, goal for successful teams. And so we had this. I started to lay that out as this is the way this program is going to work, guys and son of a gun, if we didn't send five of those guys onto division one full rides. And I don't think they would have got that if they you know, every college coach loves a kid who can play defense. Yeah, that's what we prided ourselves in. And, of course, the band got into it, the cheerleaders got into it, the whole thing. Of course, they bring in that special olympics thing, and that's part of that whole culture. Guess what? I mean, we exploded for the really powerful culture of of a good thing going on. I think you got to find that rallying point for all companies and groups that you work with. Don't you to kind of have that strong culture? Obviously, you have a very huge culture around your your world.</p>
<p><strong>Michael Hingson</strong>  42:54</p>
<p>Well, try and it's all about again, enhancing other people, and I want to do what I can do, but it's all about enhancing and helping others as well. Yeah. How about trust? I mean, that's very important in leadership. I'm sure you would, you would agree with that, whereas trust been a major part of things that you do, and what's an example of a place where trust really made all the difference in leadership and in endeavor that you were involved with?</p>
<p><strong>Greg Hess</strong>  43:29</p>
<p>Yeah, so often, clients that I've had probably don't have the they don't have the same knowledge and background in certain areas of you know, we all have to help each other and growing and having them to trust in terms of knowing their numbers and sharing with me what their previous six month P and L, or year to date, P and L, that kind of thing, so that I can take that profit and loss and build out a pro forma and build where we're going with the business. There's an element of trust that you have to have to give somebody all your numbers like that, and I'm asking for it on my first coaching session. And so how do I get that trust that quickly? I'm not sure exactly. It seems to work well for me. One of the things that I focus on in understanding people when I first meet and start to work with them is that by asking a simple question, I'll ask them something like, how was your weekend? And by their response, I can get a good bit of an idea whether I need to get to get them to trust me before they like me, or whether they get to get them to like me before they trust me. And if the response is, had a great weekend without any social response at all connected to it, then I know that I've got to get those people to trust me, and so I've got to present myself in a way that's very much under trust, where another the response might be. Had a great weekend, went out golfing with my buddies. Soon as I hear with the now I know I need to get that person to like. Me before they trust me. And so that's a skill set that I've developed, I think, and just recognizing who I'm trying and building trust. But it's critical. And once, once you trust somebody, and you'd show and they, you don't give them reason to not trust you, you know, you show up on time, you do all the right things. It gets pretty strong. Yeah, it doesn't take but, you know, five or six positive, that's what the guy said he's going to do. He's done it, and he's on top of it to start trusting people. I think, Well,</p>
<p><strong>Michael Hingson</strong>  45:31</p>
<p>I think that that trust is all around us. And, you know, we we keep hearing about people don't trust each other, and there's no trust anymore in the world. I think there's a lot of trust in the world. The issue isn't really a lack of trust totally. It's more we're not open to trust because we think everyone is out to get us. And unfortunately, there are all too many ways and times that that's been proven that people haven't earned our trust, and maybe we trusted someone, and we got burned for it, and so we we shut down, which we shouldn't do, but, but the reality is that trust is all around us. I mean, we trust that the internet is going to keep this conversation going for a while. I shouldn't say that, because now we're going to disappear, right? But, but, trust is really all around us, and one of the things that I tell people regularly is, look, I want to trust and I want people to trust me. If I find that I am giving my trust to someone and they don't reciprocate or they take advantage of it. That tells me something, and I won't deal with that person anymore, but I'm not going to give up on the idea of trust, because trust is so important, and I think most people really want to trust and I think that they do want to have trusting relationships.</p>
<p><strong>Greg Hess</strong>  47:02</p>
<p>Yeah, totally agree with you on that, you know. And when it's one of those things, when you know you have it, you don't have to talk about it, you just have it, you know, it's there, right?</p>
<p><strong>Michael Hingson</strong>  47:16</p>
<p>Yeah, and then, well, it's, it's like, I talk about, well, in the book that I wrote last year, live, it was published last year, live like a guide dog. Guide Dogs do love unconditionally, I'm absolutely certain about that, but they don't trust unconditionally. But the difference between them and us, unless there's something that is just completely traumatized them, which isn't usually the case, they're open to trust, and they want to trust and they want to develop trusting relationships. They want us to be the pack leaders. They know we're supposed to be able to do that. They want to know what we expect of them. But they're open to trust, and even so, when I'm working with like a new guide dog. I think it takes close to a year to really develop a full, complete, two way trusting relationship, so that we really essentially know what each other's thinking. But when you get that relationship, it's second to none.</p>
<p><strong>Greg Hess</strong>  48:15</p>
<p>Yeah, isn't that interesting? How long were you with Rosella? Before the event,</p>
<p><strong>Michael Hingson</strong>  48:21</p>
<p>Rosella and I were together. Let's see we Oh, what was it? It was February or May. No, it was the November of 1999 so it was good two year. Good two years. Yeah, wow, yeah. So, you know, we we knew each other. And you know, even so, I know that in that in any kind of a stressful situation, and even not in a stressful situation, my job is to make sure that I'm transmitting competence and trust to Roselle, or now to Alamo. And the idea is that on September 11, I all the way down the stairs just continue to praise her, what a good job. You're doing a great job. And it was important, because I needed her to know first of all that I was okay, because she had to sense all of the concern that people had. None of us knew what was going on on the stairwell, but we knew that something was going on, and we figured out an airplane hit the building because we smelled jet fuel, but we didn't know the details, but clearly something was going on, so I needed to send her the message, I'm okay, and I'm with you and trust you and all that. And the result of that was that she continued to be okay, and if suddenly she were to suddenly behave in a manner that I didn't expect, then that would tell me that there's something different and something unusual that's going on that I have to look for. But we didn't have to have that, fortunately, which was great. It's. About trust, and it's all about developing a two way trust, yeah,</p>
<p><strong>Greg Hess</strong>  50:05</p>
<p>yeah, amazing. Well, and it's funny how, when you say trust, when in a situation where trust is lost, it's not so easily repaired, no,</p>
<p><strong>Michael Hingson</strong>  50:16</p>
<p>you know, yeah. And if it's really lost, it's because somebody's done something to betray the trust, unless somebody misinterprets, in which case you've got to communicate and get that, that that confidence level back, which can be done too.</p>
<p><strong>Greg Hess</strong>  50:33</p>
<p>Yeah, yeah. Important to be tuned and tuned into that,</p>
<p><strong>Michael Hingson</strong>  50:40</p>
<p>but it is important to really work to develop trust. And as I said, I think most people want to, but they're more often than not, they're just gun shy, so you have to really work at developing the trust. But if you can do it, what a relationship you get with people.</p>
<p><strong>Greg Hess</strong>  50:57</p>
<p>Circumstances, you know, and situational analysis change the level of trust, of course, in so many ways. And some people are trusting people where they shouldn't, you know, and in the right in the wrong environment. Sometimes you know, you have to be aware. I think people are fearful of that. I mean, just even in our electronic world, the scammers and those people you gotta, we get, we get one or two of those, you know, messages every day, probably people trying to get you to open a bank account or something on them. Better be aware. Don't want to be losing all your money. Yeah, but it's not to have trust, right?</p>
<p><strong>Michael Hingson</strong>  51:41</p>
<p>Yeah, it's one we got to work on well, so you you support the whole concept of diversity, and how has embracing diversity of people, perspectives or ideas unlocked new opportunities for you and the people you work with.</p>
<p><strong>Greg Hess</strong>  52:00</p>
<p>I got a great story for you on that. Michael A when I got into this coaching business, one of the one of the clients I was lucky enough to secure was a group called shredding on the go. And so the mother was kind of running the show, but her son was the president, and kind of the one that was in charge of the company. Now he's wheelchair, 100% wheelchair bound, nonverbal, very, very, I don't remember the exact name, but I mean very, very restrictive. And so what she figured out in time was his young is that he could actually take paper and like putting paper into a shredder. So she grew the idea of saying, Gosh, something James can do, we can build a business. This, this kid's, you know, gonna, I'm gonna get behind this and start to develop it. And so she did, and we created, she had created a company. She only had two employees when she hired me, but we went out and recruited and ended up growing it up to about 20 employees, and we had all the shredders set up so that the paper and all of our delivery and so on. And we promoted that company and supporting these people and making real money for real jobs that you know they were doing. So it was all, you know, basically all disabled autism to, you name it. And it was just a great experience. And so we took that show to the road. And so when we had Earth Day, I'd go out and we'd have a big event, and then everybody would come in and contribute to that and be a part of growing that company. Eventually, we got to the company to the point where the mother was worried about the the owner, the son's health was getting, you know, his life expectancy is beyond it, and she didn't want to have this company and still be running and when he wasn't there. And so we worked out a way to sell the company to a shredding company, of course, and they loved the the client. We had over 50 clients going, and they ended up making quite a bit of money that they put back into helping people with disabilities. So it was just a great cycle and a great opportunity to do that and give people an opportunity. I got to be their business coach, and what a lot of fun I included myself in the shredding I was involved with all parts of the company, and at one point, what a lot of fun I had with everybody.</p>
<p><strong>Michael Hingson</strong>  54:22</p>
<p>Yeah, yeah. There's something to be said for really learning what other people do in a company and learning the jobs. I think that's important. It's not that you're going to do it every day, but you need to develop that level of understanding.</p>
<p><strong>Greg Hess</strong>  54:37</p>
<p>Michael, you'll love this. Our best Shredder was blind. She did more than anybody, and she was blind. People go, you can't be doing that when you're What do you mean? She had it figured out. Yeah.</p>
<p><strong>Michael Hingson</strong>  54:48</p>
<p>What's the deal? Yeah, no, Shredder doesn't overheat, you know? But that's another step, yeah. So what's an example you've worked with a lot of teams. And so on. What's an example where a collaborative effort really created something and caused something to be able to be done that otherwise wouldn't have happened? Right?</p>
<p><strong>Greg Hess</strong>  55:10</p>
<p>Well, I referred back real quickly to the psycho D thing, where he had a common goal, common pride in taking it, and we just were on it. And I think that was a really, really transformational kind of thing to make everybody better as one whole area in a team. Now that's probably the first thing that comes to mind. I think the the idea of bringing the team together, you know, and really getting them to all work as one is that everybody has to understand everybody else's action plan. What's their plan? What is their vision? Where are they going in terms of, you know, playing basketball, to whether you're on the sales team, whether you're on the marketing team, or whatever part of the business you're in, do you have an action plan? And you can openly show that, and you feel like you're 100% participating in the group's common goal. I can't over emphasize an element of a common goal. I think, in team building, whatever that may be, you know, typically, the companies I'm working with now, we try to change it up every quarter, and we shoot quarter by quarter to a common goal that we all and then we build our plans to reach and achieve that for each individual within a company. And it works really well in building teams. And it's a lot of fun when everything comes together. You know, example of how a team, once you built that, and the team's there, and then you run into adversity, we have a team of five people that are selling insurance, basically, and one of them lost her father unexpectedly and very hard, Hispanic, Hispanic background, and just devastating to her and to her mother and everything. Well, we've got a machine going in terms of work. And so what happened is everybody else picked up her piece, and all did the parts and got behind her and supported her. And it took her about five months to go through her morning phase, and she's come back, and now she's going to be our top employee. Now going forward, it's just amazing how everybody rallied around her. We were worried about her. She comes back, and she's stronger than ever, and she'd had her time, and it was just nice to see the team of a group of company kind of treat somebody like family. That's a good thing.</p>
<p><strong>Michael Hingson</strong>  57:30</p>
<p>That's cool. What a great story. What mindset shift Do you think entrepreneurs and leaders really need to undergo in order to be successful.</p>
<p><strong>Greg Hess</strong>  57:45</p>
<p>Boy, you know, we talked a little bit earlier about the idea of looking through it, through other people's eyes, right? And then as a leader, you know, the same thing you were mentioning earlier, Michael, was that you draw the strength out of the people, rather than demand kind of what you want them to do in order to get things done, it's build them up as people. And I think that that's a critical piece in in growing people and getting that whole element of leadership in place. Yeah, what was the other part of that question? Again, let me give you another piece of that, because I think of some Go ahead. Yeah. I was just remember, what did you ask me again, I want to make sure I'm right</p>
<p><strong>Michael Hingson</strong>  58:28</p>
<p>from your books and coaching work. The question was, what kind of mindset shift Do you think that entrepreneurs and leaders have to adopt?</p>
<p><strong>Greg Hess</strong>  58:39</p>
<p>Yeah, yeah. So that's one part of the mindset, but the big one is recognizing that it's a growth world that we need to look at how we can grow our company, how we can grow individuals, how we can all get better and continuous improvement. And I think that is an example of taking a problem and recognizing as an opportunity. And that's part of the mindset right there that you got to have. I got a big problem here. How are we going to make that so that we're we're way better from that problem each time it happens and keep improving?</p>
<p><strong>Michael Hingson</strong>  59:10</p>
<p>Yeah, that makes sense. Well, if you could leave everyone who's listening and watching this today with one key principle that would help them live and lead with an unstoppable mindset. What would that be? What, what? What advice do you have?</p>
<p><strong>Greg Hess</strong>  59:30</p>
<p>Yeah, my advice is make sure you understand your passion and what, what your purpose is, and have a strong, strong desire to make that happen. Otherwise, it's not really a purpose, is it? And then be true to yourself. Be true to yourself in terms of what you spend your time on, what you do, in terms of reaching that purpose. It's to be the best grandparent there you can be in the world. Go get it done, but make sure you're spending time to grandkids. Don't just talk it so talks cheap and action matters. You know, and I think, figure out where you're spending your time and make sure that fits in with what you really want to gather happen in your life and fulfilling it.</p>
<p><strong>Michael Hingson</strong>  1:00:09</p>
<p>Well, I like that talks cheap and action matters. That's it. Yeah, I tell that. I tell that to my cat all the time when she doesn't care. But cats are like that? Well, we all know that dogs have Masters, but cats have staff, so she's a great kitty. That's good. It's a wonderful kitty. And I'm glad that she's in my life, and we get to visit with her every day too. So it works out well, and she and the Dog get along. So, you know, you can't do better than that. That's a good thing. Well, I want to thank you for being here. This has been absolutely super. I we've I think we've talked a lot, and I've learned a lot, and I hope other people have too, and I think you've had a lot of good insights. If people would like to reach out to you and maybe use your services as a coach or whatever, how do they do that?</p>
<p><strong>Greg Hess</strong>  1:01:00</p>
<p>Well, my website is coach, <a href="http://hess.com" rel="nofollow">hess.com</a></p>
<p><strong>Michael Hingson</strong>  1:01:06</p>
<p>H, E, S, S,</p>
<p><strong>Greg Hess</strong>  1:01:07</p>
<p>yeah, C, O, A, C, H, H, E, S, <a href="http://s.com" rel="nofollow">s.com</a>, that's my website. You can get a hold of me at coach. At coach, <a href="http://hess.com" rel="nofollow">hess.com</a> that's my email. Love to hear from you, and certainly I'm all over LinkedIn. My YouTube channel is desk of coach s. Got a bunch of YouTubes up there and on and on. You know, all through the social media, you can look me up and find me under Coach. Coach S, is my brand Cool?</p>
<p><strong>Michael Hingson</strong>  1:01:38</p>
<p>Well, that it's a well worth it brand for people to go interact with, and I hope people will so Oh, I appreciate that. Well, I want to thank you all for listening and watching us today. Reach out to coach Hess, I'd love to hear from you. Love to hear what you think of today's episode. So please give us an email at Michael H i, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, wherever you're monitoring our podcast, please give us a five star rating. We value it. And if you know anyone who might be a good guest to come on and tell their story, please introduce us. We're always looking for more people to come on and and chat with us. Coach you as well. If you know anyone, I'm sure you must love to to get more people. Now, if you could get Magic Johnson, that'd be super but that's probably a little tougher, but it'd be, it'd be fun. Any, anyone that you feel we ought to chat with, I would appreciate it. But again, I want to just thank you for being here. This has been absolutely wonderful.</p>
<p><strong>Greg Hess</strong>  1:02:41</p>
<p>Thank you, Michael, it's an honor to be here.</p>
<p><strong>Michael Hingson</strong>  1:02:48</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unstoppable Approach to Leadership, Trust, and Team Growth with Greg Hess</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9962dde9-c0e3-4e58-80b1-01cab76f3ba4.mp3?source=rss&amp;ext=asset.mp3" length="93392753" type="audio/mpeg" />
<itunes:episode>403</itunes:episode>
</item>
<item><title>Episode 402 – How to Make Your Marketing Investment Unstoppable with Sacha Awaa</title>
<guid isPermaLink="false">https://pinecast.com/guid/4a83de67-75e3-4774-88f7-46e924a588c4</guid>
<pubDate>Fri, 02 Jan 2026 10:51:15 -0000</pubDate>

<itunes:duration>01:00:04</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/8b925503-b5d4-4382-8bcf-0174c687b8c9/UM402-Sacha_Awaa-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if most marketing struggles have nothing to do with tactics and everything to do with clarity? In this episode of Unstoppable Mindset, I sit down with marketing strategist and global entrepreneur <strong>Sacha Awaa</strong> to explore why so many small businesses waste money on marketing that never works.</p>
<p>Sacha shares how growing up across cultures shaped her approach to strategy, leadership, and customer connection. We talk about why understanding your audience matters more than any tool, how AI is changing speed to market without replacing human judgment, and why marketing should be treated as an investment rather than an expense. You’ll hear practical insights on audits, go-to-market strategy, process building, and leadership decisions that help businesses grow with intention instead of noise. I believe you will find this conversation both grounding and useful as you think about how to build something sustainable in a crowded marketplace.</p>
<p><strong>Highlights:</strong></p>
<p>00:09 – Hear how growing up across cultures shaped a broader view of leadership, communication, and business.10:11 – Learn why AI improves speed to market but still requires human judgment to work well.12:13 – Discover why not truly understanding your audience is the biggest reason marketing fails.19:22 – Understand what marketing strategy actually means beyond tactics, tools, and trends.27:51 – See what small businesses can borrow from enterprise companies without losing agility.46:09 – Learn why strong leaders know when to step back and let the right people lead.</p>
<p><strong>About the Guest:</strong></p>
<p>Sacha Awaa is a marketing strategist, entrepreneur, and co-founder of My Marketer Mentors, a fast-growing community designed to help small business owners cut through the noise and succeed with marketing that actually works. With a unique ability to blend creativity and data, Sacha has guided startups and small businesses in turning limited budgets into measurable results.</p>
<p>Her career has been driven by a passion for helping entrepreneurs avoid costly mistakes, drawing on insights from both Fortune 500 playbooks and scrappy startup strategies. Through workshops, mentorship, and one-on-one guidance, she empowers business owners to find clarity in today’s overwhelming marketing landscape.</p>
<p>Sacha’s own journey reflects the intersection of design thinking and strategic planning—leveraging both sides of the brain to unlock powerful growth. She believes that marketing isn’t just about selling products, but about building authentic communities, which inspired her to create a peer-led space where entrepreneurs can learn from and support each other.</p>
<p>Whether she’s breaking down practical go-to-market frameworks, rethinking outdated marketing tactics, or sharing her personal story of resilience and innovation, Sacha brings both warmth and wisdom to the small business world.</p>
<p><strong>Ways to connect with Sacha:</strong></p>
<p><a href="http://www.mymarketermentors.com" rel="nofollow">www.mymarketermentors.com</a> <a href="https://www.linkedin.com/in/sachaawwa/" rel="nofollow">https://www.linkedin.com/in/sachaawwa/</a><a href="https://www.instagram.com/uncomplicate__it/" rel="nofollow">https://www.instagram.com/uncomplicate__it/</a><a href="https://www.linkedin.com/in/sachaawwa/" rel="nofollow">https://www.linkedin.com/in/sachaawwa/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone, and I want to welcome you to another episode of unstoppable mindset today. I your host Michael hingson gets a chance to talk with Sacha Awa, who is a marketing professional. She's going to tell us a lot about that I know, and she's a marketing strategist in general. She's an entrepreneur, and she's co founder of whoop I lost it there, my marketer my marketer mentors. So we'll learn about that as we go forward, if I don't get tongue tied anyway, Sasha, I want to welcome you to unstoppable mindset. We're glad you're here.</p>
<p><strong>Sacha Awaa</strong>  02:05</p>
<p>Yes, thank you so much. I'm really happy to be here. Well, why</p>
<p><strong>Michael Hingson</strong>  02:08</p>
<p>don't we start? I love to do this to have you start by talking maybe about the early Sasha, growing up, and just telling us a little about you. Yeah.</p>
<p><strong>Sacha Awaa</strong>  02:18</p>
<p>So I was born in Dallas, Texas, where my middle eastern dad and my European, Swedish mother collided. And then I grew up in the Middle East and migrated my way down south, down to the US, really, to attend college, where both of my parents went, and I have since stayed and been here. So I am sort of a, a, I guess, a global citizen in the sense that, you know, I, I, I travel a lot to my parents hometown and countries as well as, you know, have a base here in South Florida in the United States. And it's just really great to, you know, have that connection across the board, and I think it truly helps with work just, you know, working alongside and coming from different parts of the world,</p>
<p><strong>Michael Hingson</strong>  03:09</p>
<p>what do you think about the fact that you have lived in various parts of the world, and how that has really shaped the way you view working with people and viewing the job that you do.</p>
<p><strong>Sacha Awaa</strong>  03:22</p>
<p>Well, I think that when you are sort of that global citizen, and I think a lot of you know, my generation is having lived all over, it really creates that sense of truly understanding and being able to connect with folks all over just, you know, really the nuances of culture and you know, really how things sort of function and work in their in their country, and really being able to adapt it so it's not just, and I have clients globally. And you know, some clients are some, some people are like, Oh my gosh, it's so hard to do business in X country, or so on and so forth. And I think you just, you adapt, and you, as long as you're open to understanding how other people work and how they get things done, then I think it's a great fit for you to for you to be, for you to be doing that.</p>
<p><strong>Michael Hingson</strong>  04:11</p>
<p>Yeah, I think it's so important to have a broader perspective than so many of us do. I also think that, and know that traveling around the US, there are a lot of different kinds of attitudes and cultures, if you will, in different parts of the country, which is really cool, this country is large enough that it has that but then traveling to other countries has also allowed me to gain a broader perspective, which is why I asked the question. Because I agree with you. I think that there's so much to be gained by seeing and experiencing various parts of the world. Yes, it broadens your horizons in so many ways.</p>
<p><strong>Sacha Awaa</strong>  04:49</p>
<p>Yes, in so many ways. I couldn't agree more. Yeah,</p>
<p><strong>Michael Hingson</strong>  04:53</p>
<p>which is, which is really cool. So, so how long did you live in the Middle East?</p>
<p><strong>Sacha Awaa</strong>  05:00</p>
<p>I was in the middle east from when I was four months until I was, how should I say, until I was 16, and then came here for boarding school, and then later continued on and lived here. So it hasn't, it's, you know, I've probably spent a majority of my life in the US. But I think what's interesting is when you grow up at a young age, anywhere you really get into really having that foundation and that makes you who you are.</p>
<p><strong>Michael Hingson</strong>  05:34</p>
<p>Yeah, yeah. Well, how, why did you come back to the US when you were 16, or how did that work out?</p>
<p><strong>Sacha Awaa</strong>  05:43</p>
<p>I came for the purpose of education.</p>
<p><strong>Michael Hingson</strong>  05:46</p>
<p>Yeah, your parents were all in favor of that.</p>
<p>05:49</p>
<p>Yes, that's where they went to school. So they</p>
<p><strong>Michael Hingson</strong>  05:52</p>
<p>wanted you to get that that sense as well. I mean, you've certainly had 16 years almost of learning and so on in the Middle East, but it must have been quite a big difference coming to the US.</p>
<p><strong>Sacha Awaa</strong>  06:07</p>
<p>Yes, it was, but yeah, of course. I mean, it's when you're when you're at the tender age of 16. Yeah, you know, coming here and migrating anywhere away from your family, especially long distance, even though you're probably like, banging your fists on the wall and saying, I can't wait to leave home. You then have a rude awakening when that happens.</p>
<p><strong>Michael Hingson</strong>  06:28</p>
<p>Mm, hmm. Well, so are you so your parents still in the Middle East? Or how does that work?</p>
<p><strong>Sacha Awaa</strong>  06:36</p>
<p>No, my parents are. Well, they're between the Middle East, Europe and the US as well. They're all over Flin around, huh? Yeah. And they continue to do so well,</p>
<p><strong>Michael Hingson</strong>  06:48</p>
<p>which gives them a broader set of horizons about things. But they they do come and visit daughter occasionally, I gather,</p>
<p><strong>Sacha Awaa</strong>  06:57</p>
<p>yes, they do. And they come and they stay for two to three months at a time. So it's</p>
<p>07:01</p>
<p>great. Well, that's cool.</p>
<p><strong>Michael Hingson</strong>  07:04</p>
<p>And so what languages do you speak?</p>
<p><strong>Sacha Awaa</strong>  07:08</p>
<p>I speak both Swedish, English and Arabic.</p>
<p><strong>Michael Hingson</strong>  07:12</p>
<p>Okay, wow. So what? What prompted Swedish as part of it?</p>
<p><strong>Sacha Awaa</strong>  07:18</p>
<p>What prompted Swedish as part of it, my mother is Swedish.</p>
<p><strong>Michael Hingson</strong>  07:22</p>
<p>Oh, that's true. You said she was, didn't, yeah, yeah, yeah. Well, cool. So, so that gives you, certainly a plethora so next you have to learn an Asian language, and then you're going to really have a number of continents. Much less you could do Africa.</p>
<p>07:39</p>
<p>Yes, exactly.</p>
<p><strong>Michael Hingson</strong>  07:42</p>
<p>But that's, that's cool. So where did you go to college?</p>
<p><strong>Sacha Awaa</strong>  07:45</p>
<p>I went to American University in Washington, DC.</p>
<p><strong>Michael Hingson</strong>  07:48</p>
<p>Ah, okay, what did you study marketing, I assume.</p>
<p><strong>Sacha Awaa</strong>  07:52</p>
<p>No, actually, I studied, I studied graphic design. I mean, I eventually worked for advertising agency, but I was on the design side. Okay?</p>
<p><strong>Michael Hingson</strong>  08:02</p>
<p>And then you graduated. Did you get an advanced degree or just a bachelor's just a bachelor's degree that was enough to get you going, Yes. What did you do after you You graduated?</p>
<p><strong>Sacha Awaa</strong>  08:17</p>
<p>What did I do after I graduated? I worked in, I worked in two advertising agencies. I worked in a much smaller one that, you know, when you live in Washington, DC, you either work for the government or you have government contracts. Yeah, yeah. So I worked with government contracts and advertising agency backgrounds</p>
<p><strong>Michael Hingson</strong>  08:40</p>
<p>cool and you, you liked it.</p>
<p><strong>Sacha Awaa</strong>  08:46</p>
<p>I did. I worked as a graphic designer for about four years, and I switched over leaving graphic design because I just felt that it was really hard to be creative under pressure.</p>
<p><strong>Michael Hingson</strong>  09:01</p>
<p>Yeah. Well, yeah, but as you transitioned into doing more marketing things, that's pretty creative under pressure, isn't it? Yeah.</p>
<p><strong>Sacha Awaa</strong>  09:12</p>
<p>I mean, I guess marketing in general is just a lot of pressure to begin with,</p>
<p><strong>Michael Hingson</strong>  09:17</p>
<p>yeah, but still, but you, you certainly seem to do okay with it all.</p>
<p><strong>Sacha Awaa</strong>  09:26</p>
<p>I Yeah, and I think it's I'm always up for a good challenge.</p>
<p><strong>Michael Hingson</strong>  09:31</p>
<p>When did you go out and start your own company?</p>
<p><strong>Sacha Awaa</strong>  09:36</p>
<p>Started my own company, if you'd imagine, I graduated in 2003 and then I worked all throughout the years, and then I started my own company in 2022</p>
<p><strong>Michael Hingson</strong>  09:46</p>
<p>oh so. Post somewhat, post pandemic,</p>
<p><strong>Sacha Awaa</strong>  09:50</p>
<p>somewhat in the midst of why did</p>
<p><strong>Michael Hingson</strong>  09:54</p>
<p>you decide to start your own company rather than just continuing to work for others?</p>
<p><strong>Sacha Awaa</strong>  10:00</p>
<p>I wanted to break the shackles and basically have my own freedom.</p>
<p><strong>Michael Hingson</strong>  10:08</p>
<p>And it's working out for you. Okay,</p>
<p><strong>Sacha Awaa</strong>  10:10</p>
<p>yeah. I mean, starting anything is tough, right?</p>
<p><strong>Michael Hingson</strong>  10:13</p>
<p>Yeah, yeah. But you like being an entrepreneur. I do. I love it. So what do you do in your own company? Maybe, what do you do different? Or what do you do that you didn't do when you work for others? Yeah, I think</p>
<p><strong>Sacha Awaa</strong>  10:30</p>
<p>everything that I learned in terms of working for other companies was really just, you know, my bottom line and focus is ensuring that small business owners and entrepreneurs survive and thrive in this environment, of, how should I say, survive and thrive in the environment, of, of what it's like to build a business these days. It's no longer that American dream in the 40s, 50s and 60s and the 70s, really. That made that was so much easier. I think the AI boom is making things a lot easier. To start a company again, but it's just, you know, it it's a different time, right? So owning any kind of business is a struggle.</p>
<p><strong>Michael Hingson</strong>  11:13</p>
<p>Why is AI making it easier? AI is</p>
<p><strong>Sacha Awaa</strong>  11:17</p>
<p>making it easier because AI has created platforms that can build a website in Six Minutes or Less versus, you know, I don't know, you know, I mean, it's, it's very, it's very different, you know, so, and I think it's, it's really speed and agility is what it is. It's speed and agility to market. You know, yeah,</p>
<p><strong>Michael Hingson</strong>  11:45</p>
<p>well, and with AI and all of it, it does. Do you find that it still makes mistakes, or that it may be a better way to put it, rather than it still makes mistakes? Maybe a better way to say it is that even with AI, you need to go in and tweak whatever it does so that it really comes out more like what you're specifically looking for. Yes, yeah, yes, yeah, because AI is great, but it isn't you, and it never will be. It's going to work at times to get closer to what you are, but still being able to go in and and tweak it is probably a very helpful thing 100% so that that makes a lot of sense. Yes, so you have been working now at this company. Talk about being under pressure, I mean now, but it's, it's, it's a self imposed pressure, so it's really not the same as what you would experience working for someone else, right? Correct, yeah. So Correct, yeah. So it's not really the same kind of pressure, not at all. You can make the pressure what you want it to be. Oh, yeah. Well, so what are the most common mistakes that you see small businesses making that you when, when you start to talk with them about marketing so on, what are the what are the mistakes that they usually make?</p>
<p><strong>Sacha Awaa</strong>  13:18</p>
<p>Oh, the it's, it's not necessarily mistakes that they make. I think it's just the lack of education of what people understand marketing truly is to really, then be able to develop out, you know what that could look like, right? Or you know how it would work for them. So it's just really, not truly understanding, you know, where they are in their business, maybe even doing the work of, you know, digging into, you know, who their customer audience is, and so on and so forth. So it really then becomes a struggle as to, you know, creating creating content for them to connect with. How should I say their audience? Because they have maybe a message that doesn't make sense to their audience, because they really haven't dug into the mindset. So I think really to answer your question, the biggest mistake that that small business owners make, and this is what I push all the time, is ensuring that you do the work of understanding who your audience is and connecting your product and service to that.</p>
<p><strong>Michael Hingson</strong>  14:28</p>
<p>So when you asked me, before we started about what the audience is like, and I said, it's really a general, pretty eclectic audience because of the way we do the podcast, that must have drove you crazy.</p>
<p>14:38</p>
<p>No, not at all,</p>
<p><strong>Sacha Awaa</strong>  14:40</p>
<p>because I think that in a medium like this is different, right? I mean, you probably deliver, you probably deliver a lot of content that makes sense for for a lot of people. And so, you know, I think that that that works in so many ways. Oh, so, in essence, kind of do understand who you're. Audiences in a way,</p>
<p><strong>Michael Hingson</strong>  15:01</p>
<p>yeah, well, as much as we can. But the other part about it is that in this podcast, having different kinds of guests with different kinds of messages, like yesterday, I talked with two people who are very religious and faith based. And I'm sure that there are people who aren't going to be interested in that, who listen to our podcast, they might listen to it. I hope they will, just because I think it's good to always hear other perspectives. But I do understand that sometimes people in the audience will listen to one thing and they won't listen to someone else and what they do, and I think that's perfectly okay, yes, because the kind of medium that we have exactly so I my background has has been since 1979 in sales. Okay, of course, we work very closely with marketing, and there's a lot of overlap and all that, but in looking at the people that you work with and so on, can you give us a story of maybe a company or someone who really overspent on a marketing campaign that they really didn't need to spend so much on their or a tactic where they just overspend without getting any real results.</p>
<p><strong>Sacha Awaa</strong>  16:27</p>
<p>That happens when there's a lack of understanding of, you know, jumping into something just because you think the world has told you that that's what you need, or, you know, you've been told, you know, this is what you should be doing. So in that sense, it makes it very hard because of the simple fact that they don't really they jump into making a mistake when it's not the right time for their business. And most of these sort of marketing agencies that are out there kind of focused on a one track setup so they don't really it then becomes a bad marriage. If that makes sense, you're meeting the you're meeting the client. You're connect a client is being connected to an agency at the wrong time, and it's it's just not where they should be as a as a business.</p>
<p><strong>Michael Hingson</strong>  17:26</p>
<p>So a company starts doing something in a particular way because someone told them to do it that way, but they don't get results. Then what happens?</p>
<p><strong>Sacha Awaa</strong>  17:36</p>
<p>Then they think marketing sucks, and that's the majority of who comes to me, you know, yeah.</p>
<p><strong>Michael Hingson</strong>  17:42</p>
<p>So when that happens, what do you do?</p>
<p><strong>Sacha Awaa</strong>  17:46</p>
<p>I have to rehabilitate them back into understanding that marketing does actually work. And that's when I build out my whole process and explain to them like, this is, this is how it actually works, you know, you just it wasn't the fault of, you know, the the business that you were working with. It was just the simple fault that you weren't ready and they didn't guide you in the manner that they should have.</p>
<p><strong>Michael Hingson</strong>  18:15</p>
<p>How do people take that, when you, when you, when you say that to them?</p>
<p><strong>Sacha Awaa</strong>  18:20</p>
<p>I wish I had met you, you know, before this happened. Because sometimes, you know, dependent, there can be a lot of money that's wasted, right? So, and that's really what the struggle is, and so, but then it automatically gains trust because they know that I'm not here to, you know, to just rip them off and tell them I'm going to TEDx your business and so on and so forth, when I'm actually really going to, you know, support them getting to where they need to get to. Have you</p>
<p><strong>Michael Hingson</strong>  18:58</p>
<p>had situations where you started working with a company, and you you thought you understood what was going on, but then when you started a campaign, it didn't work either, and you had to punt, as it were.</p>
<p><strong>Sacha Awaa</strong>  19:10</p>
<p>Well, I always tell them, you know, we have to test and learn, and that's what marketing is all about. So it's going through those motions, and they have to be open for it, but what I do when I test and learn is that I don't throw money out. I make sure I dip our toes in very cautiously to then, you know, make sure that we build accordingly.</p>
<p>19:33</p>
<p>Yeah, yeah. It is. It</p>
<p><strong>Michael Hingson</strong>  19:37</p>
<p>isn't an exact science, as it were, but it is certainly something that, when you understand it, you know, you know generally how to proceed. And there's a lot of Troy that has to go on. And so it's not magic. But by the same token, it is a process, yes, and I think most people don't really understand. Marketing, they don't understand exactly what it is that you really do that helps companies grow. And maybe that's a way to ask that question. So what? What really, when it comes down to it, is marketing, and what do you do?</p>
<p><strong>Sacha Awaa</strong>  20:16</p>
<p>Yeah, so think of I'm a strategic I'm a marketing strategist, whereby I really look at a company in terms of what products and services they've created, who they've created for, and then how do we go to market, and where do we find their audiences at a high impact, low cost? So that's essentially what I do, is maximize their dollars spent just based on making sure that their foundation is in a good place. Have I confused you even more?</p>
<p><strong>Michael Hingson</strong>  20:45</p>
<p>No, no, not at all. Okay, good, but, but I understand it. So yeah. And I think that that it, it really is important for people to be aware that, that it is all about trying to, well, in a lot of senses, you're educating the people you work with, but through and with them, you're also educating the rest of the world about what these people have to offer, and showing that it's a valuable thing and and that's something that, Again, that's what marketing really is all</p>
<p>21:20</p>
<p>about, yes, absolutely.</p>
<p><strong>Michael Hingson</strong>  21:24</p>
<p>And so it's important to understand that it is a that it is a give and take. It is a process, and it doesn't happen all at once. One of my favorite examples still continues to be, and you're probably familiar with the case was it back in 1984 when somebody put poison in one bottle of Tylenol and yes, and within a day, the president of the company jumped out in front of it and said, We're going to take every bottle off the shelf until we Make sure that everything is really clean. What a marketing campaign by definition. That really was because he was he was building trust, but he was also solving a problem. But I think the most important part of it still is that he was building trust. And I'm just amazed at how many people haven't learned from that. And when they experience a crisis, they they hide rather than learning how to get out in front of it. Absolutely, I couldn't agree more. How do you deal with that?</p>
<p><strong>Sacha Awaa</strong>  22:32</p>
<p>Um, I don't know. Sometimes I ask myself why I didn't get a degree in psychology as a second major?</p>
<p><strong>Michael Hingson</strong>  22:39</p>
<p>Yeah. Yeah, it is. It is amazing. But, well, you got to do what you got to do?</p>
<p>22:49</p>
<p>Yeah? Absolutely, right.</p>
<p><strong>Michael Hingson</strong>  22:52</p>
<p>So what's the first thing that a company should do to make sure that their marketing dollars are really being well spent,</p>
<p><strong>Sacha Awaa</strong>  23:02</p>
<p>make sure that their marketing dollars are being well spent. And it really goes back to the foundation, ensuring that they really know what their mission and their vision and who they're actually talking to, because if they're creating content that is is not aligned with the pain point of who their audience is, then you've completely missed the beat.</p>
<p><strong>Michael Hingson</strong>  23:22</p>
<p>And I'm assuming that you find a lot of people who haven't really thought nearly enough about their vision and their mission, and who haven't really learned to understand what their audience</p>
<p>23:32</p>
<p>is. Oh yeah, 100%</p>
<p><strong>Michael Hingson</strong>  23:36</p>
<p>so what do you do to fix that?</p>
<p><strong>Sacha Awaa</strong>  23:39</p>
<p>What do I do to fix that, um, that's when I go through my, my, my three part process, in the sense of, I really take a look at, what's the word I'm looking for, understanding, you know, again, like the foundation, I come in and I do an audit, and I really look into, you know, the details of, you know, how they've set up, how they haven't set up, what they've been doing, you know, that hasn't worked for them, and so on and so forth, and really moving through that process, you know,</p>
<p><strong>Michael Hingson</strong>  24:17</p>
<p>yeah, Do you? Do you find that you often surprise customers because they thought they knew what they were doing, they thought they understood their mission and their audience, and oh,</p>
<p>24:30</p>
<p>they do all the time.</p>
<p>24:32</p>
<p>They're just surprised,</p>
<p><strong>Sacha Awaa</strong>  24:33</p>
<p>yeah, I mean, they definitely think that they know what they're talking about, you know? And sometimes it's it's difficult to to unpack that, you know, with clients, but it works out in the end,</p>
<p><strong>Michael Hingson</strong>  24:49</p>
<p>yeah, it's all about education and teaching, and as long as they're willing to learn, which is, of course, part of the issue. Have you had some people that no matter what you tell them, they just refuse to. Buy into what they really need to do to improve,</p>
<p><strong>Sacha Awaa</strong>  25:04</p>
<p>to try and see if I can make sure that when we're having the initial setup, to ensure that, you know, it's a good fit for both of us that we, we, we make sure that, you know, in general, it's a good fit, right? And so I tend to, I tend to try and hope to have that interview process that that makes it work in the end, right? So, more than not, I'm, I'm pretty I'm pretty accurate with it. But of course, you know, we can always make mistakes, and I have, you know, I have yet to, to let go of a client. But you know, sometimes you have to, you have to allow the client to to, you know, to guide you. But then, you know, I always am Frank in the beginning that, you know, this is what we're going to be working with. This is what we're set up to do so on and so forth. And, you know, if there's pushback, I feel it in the beginning, you know, and I tell them how I work, and they tell me how they work, and we just hope that it becomes a good marriage.</p>
<p><strong>Michael Hingson</strong>  26:23</p>
<p>Ultimately, it's all about education. And I gather, since you said you've never had to really let go of a client that you've you've been successful at working out some sort of an educational process between the two of you. Yes, because that's really what it's what it's all about. Yeah, I'm assuming that you've learned things along the way too.</p>
<p><strong>Sacha Awaa</strong>  26:49</p>
<p>I definitely have learned things along the way. Yes.</p>
<p><strong>Michael Hingson</strong>  26:53</p>
<p>Do you find that sometimes customers, or a customer of yours really did know more of what they were talking about than you thought? And you had to adapt.</p>
<p><strong>Sacha Awaa</strong>  27:03</p>
<p>Those are a blessing when they when, when they have that. So I'm always open for that, and I think that that's great when they've done the work, you know, yeah,</p>
<p><strong>Michael Hingson</strong>  27:16</p>
<p>but they've obviously done something that brought them to you, because they were or they felt they were missing something, I assume, yes. So again, it's, it's a learning experience, and I think that's so important, that that that we all learn. I know for me in sales, I figure I learned from every customer that I have ever had, and whenever I hired someone, I told them, at least, especially at least for the first year, you need to think of yourself as a student. Your customers want to teach you. They want you to be successful, as long as you develop a mutual trust and in and ultimately, you have to be a student to understand them, and let them teach you what they do, and so on. Then you go from there,</p>
<p><strong>Sacha Awaa</strong>  28:07</p>
<p>100% 100% I couldn't agree more,</p>
<p><strong>Michael Hingson</strong>  28:11</p>
<p>and it's so important to do that, and it makes for a much better arrangement all the way around. When that happens, doesn't</p>
<p>28:18</p>
<p>it? Yes, it does</p>
<p><strong>Michael Hingson</strong>  28:22</p>
<p>so fortune 500 companies tend to have strategies they've used, and that's probably what brought them to the point where they became fortune 500 companies. But what are some of the strategies, maybe, that they have, that smaller companies can adapt to? Well, it's</p>
<p><strong>Sacha Awaa</strong>  28:41</p>
<p>interesting that you asked that you asked that because I worked for a fortune 1000 company. I mean, I worked for the New York Times, and what I really have been excited about leaving them and going into the startup world is the simple fact that enterprises have processes and systems in place that startups don't. And that's what's so interesting, is that, you know, while a startup is beautiful chaos and they have more speed and agility to get to market, they just don't have the process, the practice of the processes in place to really be organized to get to market. So that was really one thing that I brought into, into the system, to be able to help support</p>
<p><strong>Michael Hingson</strong>  29:30</p>
<p>so for example, what are some of those</p>
<p><strong>Sacha Awaa</strong>  29:34</p>
<p>processes, you know, creating road maps, go to market strategies, you know, digging into systems. And what really tends to happen at startups, it's just like, go, go, go, go, go, just get market. You know,</p>
<p><strong>Michael Hingson</strong>  29:50</p>
<p>that doesn't work necessarily at all, because even if you're successful, if you don't have a system in place, do you. Really end up figuring out what it was that made you successful?</p>
<p>30:04</p>
<p>Yes, absolutely.</p>
<p><strong>Michael Hingson</strong>  30:07</p>
<p>So there is, there's a lot of value in in putting processes in place in terms of documenting what you do. Yes, and documentation is a very key part of it, I would think, yes. Because if you do that, then people, or you, when you go back and look at it, can say, Oh, this is what I did, and this is this worked. So we ought to continue that process, yes,</p>
<p>30:37</p>
<p>for sure, for sure, for sure.</p>
<p><strong>Michael Hingson</strong>  30:41</p>
<p>So the other part about it is, though, that some of these processes may may cost a bunch of money. How do they implement some of these without breaking the bank?</p>
<p><strong>Sacha Awaa</strong>  30:55</p>
<p>How do they without breaking the bank? In</p>
<p><strong>Michael Hingson</strong>  30:57</p>
<p>other words, it's going to cost to put processes in place. How do you convince business people, or how do they realize they can do it without losing all their money and just getting a marketing plan going?</p>
<p><strong>Sacha Awaa</strong>  31:13</p>
<p>I hope that they get in touch with, you know, somebody like me that can really help them through that process and really just, you know, guide them along the way and and support them in that sense, right? So it's a risk listen like with everything that you take in life, with any a vendor that you work with, with any support system that you have, it's a risk that you take to ensure that you know, it is, it is a it is a good marriage at the end of the day. That's why, when I sign up with clients, I ensure that, you know, I guide them along the way to, you know, support what they're doing, understanding that, you know, they may be bootstrapped from a budget standpoint, so it's going in slowly, giving them a proof point that, you know, hey, this is working. And then moving from there,</p>
<p><strong>Michael Hingson</strong>  32:07</p>
<p>yeah, so you have checkpoints along the way so that they can see that they're making progress.</p>
<p>32:13</p>
<p>Yes, exactly, yeah.</p>
<p><strong>Michael Hingson</strong>  32:16</p>
<p>And then, by doing that, they gain more confidence. Yes. But it is, it is just, it is a process, and marketing is a process. And we, we all need to really understand that.</p>
<p>32:34</p>
<p>Yes, I</p>
<p><strong>Sacha Awaa</strong>  32:35</p>
<p>completely agree, you know, but it's an exciting thing, and if clients start to stop, start, stop, to look at it as a line item, but rather an investment. They will, they will see the difference in that.</p>
<p><strong>Michael Hingson</strong>  32:50</p>
<p>Yeah, that's really the key. It's an investment, and they need to recognize that. And yeah, I'm sure that's part of what you have to teach. Yes, people take that pretty well?</p>
<p><strong>Sacha Awaa</strong>  33:03</p>
<p>Um, it's not that they take it well immediately. They have to, they have to adapt to it. And, you know, it's, it's once they see that it works, then, then they can feel comfortable about it. You know?</p>
<p><strong>Michael Hingson</strong>  33:19</p>
<p>Yeah, yes. So can you share a story where a small business applied, maybe the large business approach to branding and so on and experience growth?</p>
<p>33:38</p>
<p>Let's see that question again.</p>
<p><strong>Michael Hingson</strong>  33:40</p>
<p>Can you share a story where a small company applied a big brand approach and did see growth,</p>
<p><strong>Sacha Awaa</strong>  33:51</p>
<p>where they applied a big brand approach and they did see growth when you say brand? Are you talking about changing logos, like all that kind of stuff.</p>
<p><strong>Michael Hingson</strong>  34:02</p>
<p>Well, I don't know that's why. I was wondering if you had a story where somebody looked at a major company and they said, Well, we like what these people are doing. We're going to try to apply that to our business. And they did it with your help, and they were successful.</p>
<p><strong>Sacha Awaa</strong>  34:22</p>
<p>Um, so, like, so, as I mentioned, like, logos and stuff like that. Okay, that what you mean, like, from a brand. I just want to make sure I understand what you mean by, well, brand,</p>
<p><strong>Michael Hingson</strong>  34:36</p>
<p>I'm I'm open. That's why I wanted to get your sense of so big companies are successful for one reason or another, and so I was looking for maybe a story about a smaller company that adopted what a bigger company was doing, and found that they really were able to experience growth because of adopting whatever it was that they did.</p>
<p><strong>Sacha Awaa</strong>  34:59</p>
<p>Yes. Yes, so Well, I think that the audit is the most important part in the beginning, and it's focusing on that audit to ensure that they're in the right place for growth, and that's why we do that work, to make sure that we set them up for success, right? And that, to me, is extremely important, because if that work isn't done, then, then it can be set up to fail. You know,</p>
<p><strong>Michael Hingson</strong>  35:34</p>
<p>when you say audit, you mean what?</p>
<p><strong>Sacha Awaa</strong>  35:38</p>
<p>So I look at their their previous marketing history. I look at their mission, their vision. I really dig into who they think is their ideal customer profile. And then, lo and behold, we find out that there's a multitude of different customer profiles that they haven't even thought to look out for, you know?</p>
<p><strong>Michael Hingson</strong>  35:57</p>
<p>And so then your job is to help guide them to bring some of those other customer potentials into what they do.</p>
<p>36:05</p>
<p>Yes, exactly.</p>
<p><strong>Michael Hingson</strong>  36:09</p>
<p>So when you're helping a company develop a strong go to mention go to market strategy, what are some of the key elements that you you put in place and that you you you invoke</p>
<p><strong>Sacha Awaa</strong>  36:24</p>
<p>the key elements that I put in place, it really goes back to really doing the work on who their customer is. Because a lot of, like I said, it goes back to the beginning of what you asked me, What's the biggest mistake? The biggest mistake is that they don't really, truly uncover who they're targeting. They really, they really don't, you know, a lot of companies don't, even enterprise companies don't.</p>
<p><strong>Michael Hingson</strong>  36:44</p>
<p>So what is the process that you use to get people to recognize and put process, put procedures in place to really experience growth, so that you discover that they don't know their their customer base, for example, like they should, or the way they're they're speaking to their customer base, isn't necessarily the best way to do it. What are, what are some of the procedures and the processes that you actually put in place that help move them forward in a positive way? Yeah.</p>
<p><strong>Sacha Awaa</strong>  37:18</p>
<p>So you know, when, when we look into the audit. You know, we we really get their content in a good place. We really tighten up their mission. We tighten up their vision. We really expand on who their customer profile is. We make sure that all of their marketing tech is connected so that they can track a lead in through the funnel, from from from the lead to the final sale. And that's that's really important, you know. So that's really, that's really where we start. And then whatever we uncover from the, how should I say, from the audit, then we start to put, and every business is different. And then we really start to put implement and implementations in place to build from, and that becomes the ground up.</p>
<p><strong>Michael Hingson</strong>  38:09</p>
<p>And how, how long do you typically work with a company? They come to you and they have a problem or whatever, is there kind of any sort of average amount of time that you end up spending with them, or is it a kind of ongoing relationship that lasts a long time?</p>
<p><strong>Sacha Awaa</strong>  38:26</p>
<p>Project Based clients, and then I have clients that are sort of, you know, have been with me since day one. Marketing never stops. So as long as clients understand that, then, you know, we keep moving. It's the heartbeat of every company, right?</p>
<p><strong>Michael Hingson</strong>  38:47</p>
<p>So you continue to work with them, and you continue to create and run their marketing campaigns. Yes. How many people do you have in your company?</p>
<p><strong>Sacha Awaa</strong>  38:58</p>
<p>Um, I am a solopreneur, and I contract people depending on the clients that I bring in. So I also help with other solopreneurs. So that's, that's how I have managed to to make it work, because it will be difficult to keep people on staff if I don't have work for them, right? Yeah, right.</p>
<p><strong>Michael Hingson</strong>  39:16</p>
<p>Yeah, right. But, but you bring people in so that works out. Well, do you have customers outside the US, or is it primarily in the US?</p>
<p>39:28</p>
<p>They're global.</p>
<p><strong>Michael Hingson</strong>  39:29</p>
<p>They're global, okay, yeah, yeah, the value of video conferencing, right?</p>
<p>39:36</p>
<p>Exactly, exactly, exactly.</p>
<p><strong>Michael Hingson</strong>  39:40</p>
<p>So say the pandemic has helped in in fixing some things anyway, or enhancing some things,</p>
<p>39:46</p>
<p>I think so,</p>
<p><strong>Michael Hingson</strong>  39:49</p>
<p>yeah, I know zoom has become a lot better because of the pandemic as a video conferencing tool. Yes, it's more accessible than most. Which is which is really pretty good.</p>
<p>40:00</p>
<p>But, yes,</p>
<p><strong>Michael Hingson</strong>  40:03</p>
<p>but it's, I think that that we're, we're seeing the value of it. Do you, which brings up a question a little bit away from marketing, but how do you think that the entire working world is, is changing? Do you think that there, there are a number of companies that are recognizing more the value of hybrid work, whereas people can spend some of their time working at home, as opposed to just having to come into an office every day. Or do you think we're really falling back on just being in the office all the time?</p>
<p><strong>Sacha Awaa</strong>  40:38</p>
<p>Some people want to go back into the office. I think that they missed the point of of the hybridness of being able to, you know, to connect with people that I really give somebody the opportunity overseas, that can really support them. So I think a majority of people pre covid were maybe not as open. And I think they're, they're very much open to it now,</p>
<p><strong>Michael Hingson</strong>  41:05</p>
<p>and so you're seeing more people work in a more hybrid way, exactly, yeah, I I'm glad to hear that. I think it's, it's so important. I think that we're seeing that, that workers are happier when they they are in an environment that they're really comfortable in. And the reality is, while offices are great and there's a lot of value and people spending time with each other in the office, that doesn't work all the time or shouldn't work. Yeah, it's true, so it's nice to see some changes that that will help that, yes, exactly, does AI help all that in any way?</p>
<p><strong>Sacha Awaa</strong>  41:51</p>
<p>Oh, I mean, there, there are some things that AI can help with. But, I mean, from a connect to, it's, it's really maybe platforms that help you connect, that help you get, you know, the job done that maybe assimilate you being together, you know, and and, you know, brainstorming and so on and so forth, right, right?</p>
<p>42:11</p>
<p>So, what</p>
<p><strong>Michael Hingson</strong>  42:14</p>
<p>do you think about the people who say that AI is going to take away so many jobs?</p>
<p><strong>Sacha Awaa</strong>  42:19</p>
<p>I don't think that it's going to take away so many jobs. I think the people that focus on jumping on the bandwagon of AI and ensuring that they make their job a lot better with AI are the ones that are going to survive with AI. Yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  42:36</p>
<p>We had someone on the podcast about a year ago, who pointed out that AI will never take away anyone's job. It's people that will take away jobs and they'll give to AI without finding other opportunities for the people who are potentially being displaced. But in reality, that AI still is not going to do everything that a person can do. So</p>
<p><strong>Sacha Awaa</strong>  43:03</p>
<p>you Yeah, there's going to be things that AI can never do. And I think that that is great, you know? I mean, I think people are going to look more for authenticity than, you know, focusing on what is not real, right? I think, I think, you know, people are so scared that it's going to backlash. I actually think that it's going to showcase that we, we need things. We need certain things, right? Yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  43:44</p>
<p>Well, and I've talked about it here, but one of my favorite interesting things about AI is, when I first started hearing about it, I was talking to a couple of teachers who said that, well, AI is just going to make life really difficult because students are just going to let AI write their papers, and students aren't going to learn anything. And and I asked, What are you going to do about that? Well, what can we do? We we're working on programs so that we can try to figure out whether AI wrote the speech or the or the paper, or they wrote the paper. And that got me thinking, and I finally realized what a wonderful opportunity AI is providing. So you assign a paper for a class of students, and the students go off and do their papers. A lot of them may use AI to do the paper, but if you're concerned about whether they've really learned from the experience. The way to handle it is let everyone turn their papers in, then take a day and let the students in the class each have like a minute, get them up in front of the class and say, now defend your paper. You'll find out very quickly who knows what?</p>
<p><strong>Sacha Awaa</strong>  44:58</p>
<p>Yeah, it's. True, and they are saying that more people that are using AI, it's actually like hurting their brain from becoming creative, right?</p>
<p><strong>Michael Hingson</strong>  45:09</p>
<p>Well, I I use AI, but I use AI to perhaps come up with some ideas that I hadn't thought of, but I still create the article or create the paper, because the only way to do it, I think AI is great at coming up with some possibilities that maybe we didn't think of. But yeah, it still needs to be us that does it.</p>
<p>45:31</p>
<p>I completely agree. I couldn't agree more, yeah, and that works. Yeah, for sure, for sure.</p>
<p><strong>Michael Hingson</strong>  45:40</p>
<p>So when, when startups start launching and doing things, what are some of the common mistakes that they make?</p>
<p><strong>Sacha Awaa</strong>  45:56</p>
<p>They rush to get to market, and they don't do the foundational work that we chatted about, and then that can really, that can really have a major pushback on them.</p>
<p><strong>Michael Hingson</strong>  46:13</p>
<p>Are there others that you can think of? There are other things that companies ought to do that they don't</p>
<p><strong>Sacha Awaa</strong>  46:21</p>
<p>organizational, creating project plans. But it's at its core, you know? I mean, if they, if they rush to get somewhere, and it doesn't turn out to work in the end, it's because, you know, they haven't done the work to really ensure that they're in a good place before they start spending money. You know,</p>
<p><strong>Michael Hingson</strong>  46:47</p>
<p>companies need to to have leaders and visionaries. How would you define a leader?</p>
<p>46:54</p>
<p>How would I define a leader?</p>
<p><strong>Sacha Awaa</strong>  46:58</p>
<p>Well, that's a little bit of a loaded question. I would define a leader who understands that they are as strong as who they bring on to support the growth of the company and their ability to know when to take a step back, because they're the founders, and to allow whoever they brought on to help them grow. If that makes sense, it does, yeah, because a lot of the times people hire somebody and they're and they just do the work for them, but it's like, why have you hired them? You know,</p>
<p><strong>Michael Hingson</strong>  47:43</p>
<p>I think that one of the key attributes of any leader is to know when as to learn your people and know when to step back and let somebody else take the lead because they happen to have more of a talent to do a particular thing than you do 100% I think that is so crucial, because so many leaders</p>
<p>48:06</p>
<p>don't do that. Yep, I completely agree.</p>
<p><strong>Sacha Awaa</strong>  48:12</p>
<p>They don't. They don't do that at all, you know?</p>
<p><strong>Michael Hingson</strong>  48:15</p>
<p>Yeah, I you know. And there's a big difference between being a leader and being a boss.</p>
<p>48:22</p>
<p>Yes, absolutely. And</p>
<p><strong>Michael Hingson</strong>  48:24</p>
<p>I, you know, I always tell every person that I ever hired, my job is not to boss you around. You convinced me that you could do the job we're hiring you for, but my job is to use my talents to help you be more successful, and you and I need to figure out how to make that work. How do we use each other's talents to do the things that you need to be successful?</p>
<p>48:48</p>
<p>Yes, exactly.</p>
<p><strong>Michael Hingson</strong>  48:51</p>
<p>I don't think that all that many people tend to do that, and they really should.</p>
<p>48:56</p>
<p>Yes, yes. I couldn't agree more.</p>
<p><strong>Michael Hingson</strong>  49:01</p>
<p>Well, there are a lot of tools and tactics available that people can use. How do you decide to use what in a particular stage of growth or to help people move forward?</p>
<p><strong>Sacha Awaa</strong>  49:14</p>
<p>It really is just dependent on, on, on their business and their industry and that's what makes it unique to just to focus on, you know, because the same industry could, should, just could have different needs, right? So it's, it's understanding what their needs are that you then assign that to particular tools that help them with growth and so on and so forth.</p>
<p><strong>Michael Hingson</strong>  49:43</p>
<p>Yeah, that that clearly makes sense. So there's a lot of noise and lot of distractions in marketing. How do you recommend cutting through the noise and focusing on what really matters in any given situation? Um,</p>
<p><strong>Sacha Awaa</strong>  50:06</p>
<p>what really matters in any given situation?</p>
<p><strong>Michael Hingson</strong>  50:10</p>
<p>So there's, again, there's there. There's so many ways to get distracted. How do you how do you help to keep people focused on the job at hand, whatever that is to to ignore distractions and focus.</p>
<p><strong>Sacha Awaa</strong>  50:27</p>
<p>So I guess distractions can come in many different packages. So it's really understanding how those distractions are and what they mean to the company. So just depending on them on that. It's, it's, it's really offering up whether that distraction is important, you know what I'm saying, or if it is, you know, something that is just something to bypass, or if it's noise, so it's really kind of analyzing the worth of spending time and effort on it.</p>
<p><strong>Michael Hingson</strong>  51:05</p>
<p>How do you get people to get past focusing on those distractions, though? So I mean, you're right and all that you've said, but how do you get people to to recognize what they really need to do in any given situation? Um,</p>
<p><strong>Sacha Awaa</strong>  51:23</p>
<p>it's really the analysis of of throwing back data to them. So it's like, okay, so this is a distraction. What does this mean to the company? You know, how can we leverage this or not leverage this? Does it make sense, or are we wasting time focusing on think it's just reasoning, right? It's logical reasoning with any type of distraction, whether it's business or personal.</p>
<p><strong>Michael Hingson</strong>  51:48</p>
<p>Yeah, I know for me, when I worked for a company a number of years ago, I was the first person into the office, because I sold to the east coast from California. So I was in the office by six, and I had two to three hours that I could focus on doing all the phone calls and the other things that I needed to do, because it was nine o'clock on the East Coast, and I started to observe after a while, not so much for me, but when other people started to arrive, they spend time chatting and all sorts of stuff like that. And sometimes I would get interrupted, and it slowed things down. But people chatted and didn't focus as much for quite a while on whatever it is that their job responsibilities required them to do. Yeah, and of course, that's a distraction. It's an interesting distraction of just communications. But still, I never saw that. The company did a lot to get people to really focus. They did some things. They put some procedures in place, for example, where you could see how many phone calls you made in a given day. Yes, some people took that to heart, but a lot of people didn't, and the bottom line is they continue to be distracted.</p>
<p><strong>Sacha Awaa</strong>  53:14</p>
<p>Yes, it's true, but I think, I think then what, what that what that becomes, it's, it's the personal characteristic.</p>
<p>53:26</p>
<p>Yeah, they have to solve for</p>
<p><strong>Michael Hingson</strong>  53:30</p>
<p>that they didn't have to solve for. But if you were the leader of a company where you saw some people who were doing that, what would you do? How do you get them to understand,</p>
<p><strong>Sacha Awaa</strong>  53:44</p>
<p>how do I get them to understand</p>
<p><strong>Michael Hingson</strong>  53:46</p>
<p>that they need to focus? And how do you help them focus?</p>
<p><strong>Sacha Awaa</strong>  53:51</p>
<p>I think that's out of my paycheck. Hopefully they have a psychologist back</p>
<p><strong>Michael Hingson</strong>  53:56</p>
<p>to getting that degree again, right?</p>
<p><strong>Sacha Awaa</strong>  53:59</p>
<p>Yeah, you know, I mean, like, there's only so much that I can do honestly, you know,</p>
<p>54:06</p>
<p>yeah, yeah,</p>
<p><strong>Sacha Awaa</strong>  54:11</p>
<p>there really is only so much that I can do in the arena of supporting people, You know,</p>
<p>54:17</p>
<p>right, yeah.</p>
<p><strong>Michael Hingson</strong>  54:20</p>
<p>So if you encounter an overwhelmed business owner who's trying to create a clear marketing path to do something and they feel overwhelmed, what kind of advice would you give them</p>
<p><strong>Sacha Awaa</strong>  54:39</p>
<p>that it's natural to feel overwhelmed,</p>
<p><strong>Michael Hingson</strong>  54:44</p>
<p>and but, but they feel overwhelmed. How do you deal? How do you fix that again?</p>
<p><strong>Sacha Awaa</strong>  54:50</p>
<p>I mean, I'm somebody that focuses on marketing, so it would be, it would be out of my, my core scope, to be honest. You know? I mean, I just. You know, I can talk them through a certain amount of things, but like, you know, I mean, I can't really change somebody's personality, and it's either, you know, I can guide them in one direction as to, like, what is going to hurt or make or break their company. But I'm not an organizational psychologist. I think that that would be a really good question for an organizational psychologist versus a marketer,</p>
<p>55:21</p>
<p>okay, you know, yeah.</p>
<p><strong>Michael Hingson</strong>  55:24</p>
<p>Well, if people want to reach out to you and engage you in terms of your services and so on, how do they do that?</p>
<p><strong>Sacha Awaa</strong>  55:32</p>
<p>Yeah, so you can find me on LinkedIn. It is Sasha Awa. And then can you spell that S, A, C is in Charlie H A, and then the last name is a W, W, A, and my website is S A M, as in Mary G, as in George H Q, so <a href="http://headquarters.com" rel="nofollow">headquarters.com</a></p>
<p><strong>Michael Hingson</strong>  55:52</p>
<p>so it's S A M, G, H Q, H</p>
<p>55:57</p>
<p>Q, <a href="http://exactly.com" rel="nofollow">exactly.com</a>. Yes.</p>
<p><strong>Michael Hingson</strong>  56:02</p>
<p>And they can reach out to you through the website, and, of course, on LinkedIn and so on.</p>
<p>56:06</p>
<p>Yes, exactly. Well, we've</p>
<p><strong>Michael Hingson</strong>  56:09</p>
<p>been doing this a while, but do you have any kind of final words of wisdom and things that you want to say to the audience here to get them thinking and maybe reach out to you? Yeah, yeah.</p>
<p><strong>Sacha Awaa</strong>  56:20</p>
<p>I think, you know, marketing isn't as complicated as it's made out to be. It is. It is loud and noisy. But you know, there are, there are marketers that are here to support you on complicated and to really support your growth. So really lean on them and and and trust in the process</p>
<p><strong>Michael Hingson</strong>  56:46</p>
<p>and through that, they'll grow exactly well. Sasha Sacha, I want to thank you very much for being with us today. This has been a lot of fun, and I appreciate it, and I appreciate your time. And I urge all of you to when you're thinking about marketing and growing your business, Satya is a person who can help with that clearly. So hopefully you'll reach out. I'd love to hear from you. Love to hear your thoughts about today. Feel free to reach out to me. At Michael H i@accessibe.com that's m, I, C, H, A, E, L, H, I, at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you and get your thoughts and for all of you and such as you as well, if you know anyone else who might ought to be a guest on our podcast, love to get introductions to people and wherever you're observing the podcast today, Please give us a five star rating. We really value your ratings. We value your thoughts and your your ratings and your opinions are what keep us going. So we really appreciate you giving us those and for you again. Sacha, I want to thank you for being here. This has been a lot of fun. So thank you.</p>
<p>57:58</p>
<p>Thank you so much. Michael. I really appreciate it.</p>
<p><strong>Michael Hingson</strong>  58:06</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>How to Make Your Marketing Investment Unstoppable with Sacha Awaa</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4a83de67-75e3-4774-88f7-46e924a588c4.mp3?source=rss&amp;ext=asset.mp3" length="86622950" type="audio/mpeg" />
<itunes:episode>402</itunes:episode>
</item>
<item><title>Episode 401 – Unstoppable Calm: How Fear of Judgment Really Holds You Back with Carlos Garcia</title>
<guid isPermaLink="false">https://pinecast.com/guid/1beda841-9f44-4427-8206-84ccf1392744</guid>
<pubDate>Tue, 30 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:06:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0e84e64d-dfc8-4bc8-97b8-da7134411770/UM401-Carlos_Garcia-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Fear of judgment can quietly shape how you show up, even when you are capable, prepared, and driven. In this episode of Unstoppable Mindset, I talk with Carlos Garcia, an attorney, Army Reserve JAG officer, certified Army Master Resilience Trainer, and high performance coach who helps people move past fear and into purposeful action. Carlos shares his path from growing up in Simi Valley to serving as a trial defense counsel in high pressure legal settings, and how his own fear of rejection once led him to stay quiet, second guess himself, and avoid opportunities. That struggle pushed him to study resilience, neuroscience, psychology, and philosophy, and to test those lessons through intense physical and mental challenges that reshaped how he shows up under pressure.</p>
<p>Together, we explore why fear of other people’s opinions feels so powerful, how the brain exaggerates threats, and why growth requires planned exposure to discomfort. We talk about preparation versus worry, training your mind before the crisis hits, and why small wins matter more than people realize. I also share lessons from September 11 and from my book Live Like a Guide Dog, connecting mindset, preparation, and courage when it matters most. Carlos’s guiding idea runs through the entire conversation. Get calm so you can think clearly. Get bold so you can act with intention. Get after it so progress actually happens. If fear of judgment, public speaking, or stepping outside your comfort zone has been holding you back, this episode offers practical insight and encouragement to move forward with confidence.</p>
<p><strong>Highlights:</strong></p>
<p>00:58 – Learn how early success can still create fear of judgment and quiet self doubt.</p>
<p>06:14 – Discover why exposing yourself to discomfort breaks fear predictions that rarely come true.</p>
<p>08:29 – Understand how preparation builds calm before pressure ever hits.</p>
<p>16:28 – Learn how to use stress as energy instead of letting it trigger avoidance.</p>
<p>25:23 – Discover why reflection turns mistakes into growth instead of shame.</p>
<p>52:04 – Learn why getting calm must come before bold action and real progress.</p>
<p><strong>About the Guest:</strong></p>
<p>Carlos is an attorney, certified Army Master Resilience Trainer, Army reserve JAG officer, and high-performance coach for smart, driven people. He’s spent over a decade navigating high-stakes environments, from adversarial legal settings fighting for soldiers as a trial defense counsel to the frontlines of resilience training with soldiers and leaders. It all began in 2011 in Washington, DC, where high-stress, high-judgment, and constant pressure came with the territory.</p>
<p>But behind the business attire and confident façade was a harsh reality: a fear of rejection that kept him second-guessing, staying quiet, people-pleasing, and missing out on opportunities he knew he wanted. For years, he avoided rocking the boat, held back in meetings, and lived for external validation. The result? He was invisible in rooms where he should’ve been leading, stuck on a path that didn’t feel like his, and missing out on the roles, relationships, and rewards he worked so hard for.</p>
<p>Then, he decided to rewrite the script. He dove into resilience training, went deep into neuroscience, psychology, ancient philosophy, and anything that could help him (and others like me) reject the fear of, well, rejection. That journey led him to the U.S. Army Resilience program, where he got certified to teach soldiers and leaders how to face judgment, stress, and adversity head-on.</p>
<p>It led him on a path of continuous testing and personal experimentation—at work, in ultra running, and in combat sports including Brazilian jiu jitsu and judo. And eventually, he created True Progress Lab to bring those same principles to leaders who are ready to step up.</p>
<p>His motto:</p>
<p>Get calm—clarity starts there.</p>
<p>Get bold—stability fuels courage.</p>
<p>Get after it—progress demands action.</p>
<p><strong>Ways to connect with Carlos</strong>**:**</p>
<p>Website: <a href="http://trueprogresslab.com/" rel="nofollow">http://trueprogresslab.com</a></p>
<p>Newsletter: <a href="http://trueprogresslab.com/newsletter" rel="nofollow">http://trueprogresslab.com/newsletter</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/iamjcarlosg/" rel="nofollow">https://www.linkedin.com/in/iamjcarlosg/</a></p>
<p>Instagram: <a href="https://www.instagram.com/trueprogresslab/" rel="nofollow">https://www.instagram.com/trueprogresslab/</a></p>
<p>X: <a href="https://x.com/TrueProgressLab" rel="nofollow">https://x.com/TrueProgressLab</a></p>
<p><a href="mailto:hello@trueprogresslab.com" rel="nofollow">hello@trueprogresslab.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:17</p>
<p>Well, hello everyone, wherever you happen to be, I want to tell you that I am your host, Michael Hinkson, and here we are with unstoppable mindset, and we are talking today with Carlos Garcia, who is a an attorney. He's a resilience trainer, he's a lot of things. He worked for jag for a while. Never did see him on the TV show, though, but that's probably good. But anyway, we're going to talk about his life, his world, what he's doing, why he does what he does, and all those sorts of things. So I don't want to give you a lot of information, because I want him to provide it all. So we'll just start this way. Carlos, I want to welcome you to unstoppable mindset. We're really glad you're here.</p>
<p><strong>Carlos Garcia</strong>  02:06</p>
<p>Thank you for having me. Michael,</p>
<p><strong>Michael Hingson</strong>  02:09</p>
<p>well, I love to always start this way. Why don't you tell us about the early Carlos growing up and some of those things. Ah.</p>
<p><strong>Carlos Garcia</strong>  02:18</p>
<p>So I grew up in a small valley called Simi Valley, California. It was once dubbed the safest city in the country back in 2001 I believe it was from the new New York Times article, or an LA Times article. And I grew up there. My childhood home was there. And my dad humble beginnings, truck driver, my mom was a stay at home mom, and was a really, one of those kids that did really well in school. Growing up, I got good grades. I have that analytical mindset, always trying to be organized and structured. And, you know, I went to school at different schools, and I realized that after a while I started not being able to I came to an impasse, essentially, where I had this feeling of being an imposter that haunted me throughout school, through college, through Law School, even as an early attorney and I realized that this feeling of not being good enough, it was really an amplification of something deeper, which I came to learn was something called fear of judgment, or fear of people's opinions. Sometimes there's an acronym for it, called fopo fewer people's opinions, because there's this quote that I like to talk about from this 20th century psychologist. His name is Alfred Adler. I don't know if you've heard of him, but he has an awesome quote that was very eye opening for me. And he once said that all problems are interpersonal problems. In other words, if there weren't people around you, you wouldn't have this feeling of being inadequate to begin with, right? In other words, it's this fear of being judged. It's this fear of negative evaluation, being in the spotlight, all eyeballs on you that creates this fear. And so this was my problem, right? And through time and personal experimentation and research, I needed to figure out a way in terms of how to break from this, because it was really holding me back. In many ways. It created inside of me this avoidance, almost a habit of avoidance, this and it just turned into my personality. I would avoid opportunities wherever I'd be in the spotlight, and so through that, I needed to sort of rebuild myself. Eventually I created true profit. Progress lab to share the insights that I learned and the experiences that I learned, because it's, it's it's an awful feeling to know that you're ambitious and you know you're qualified for things, but you just don't have, you know, there's this impasse, this this fear that that stops you from going after it, right, getting after it, going after those opportunities. So that's sort of a little bit of little bit of my background. Well, what I'm curious about,</p>
<p><strong>Michael Hingson</strong>  05:33</p>
<p>I'm always fascinated to talk about fear in so many ways. But why is it that so many people have this fear of other people's opinions. Why is it that we have, and I'm going to deliberately put it this way, but why have we learned that? Because it seems to me, it's probably more of a learned behavior than anything else, because we can also unlearn it. But why? Why is it that we tend to, all too often face that and we're afraid of whatever people think.</p>
<p><strong>Carlos Garcia</strong>  06:05</p>
<p>Yeah, I think it has a lot to do with our past. It's a learned experience where we something happened to us in the past, and then that fear starts to generalize itself, and then it shows up in different ways in our lives. And so what happens is that we generalize that fear, and then, because the mind has a way to perceive threats, and often it perceives it perceives threats in an exaggerated manner. And so what that does is it keeps us in that safe zone, right? So what I have found in my experience is that I needed to train my mind, specifically my amygdala, right, that that fight or flight response, I needed to train that and teach it that there is nothing to fear from the get Go from the beginning, and that the worst case scenario thought that we're having, that those those those overthinking thoughts that we're going through, thinking that that worst case scenario is going to happen, I needed to violate that prediction, right? There's something in exposure therapy called violating your fear prediction, which means you have to go into the thing that's causing you anxiety, and then see if that prediction that you're having before stepping into that event, see if it actually happens. And most of the time it doesn't happen. So therefore you're training your mind and teaching it that there's nothing to fear, and if it does happen, you're still going to survive, you're still going to be breathing, you're going to be okay, right? And that's something that, that I do at true progress lab is, is using this form of exposure therapy, which teaches people like you have to desensitize yourself to these stressors.</p>
<p><strong>Michael Hingson</strong>  07:56</p>
<p>Yeah, I, you know, I've talked a lot about fear, especially in the last few years, but certainly since September 11, when when I escaped from Tower One. And as I tell people, it took a long time for me to realize that the reason that I was able to function after the plane hit the building was that a mindset kicked in because I knew what to do to to escape the buildings, and that a mindset kicked in that caused me to be able to function and not fear everything that comes along, and especially since the pandemic hit, I've been studying a lot more about this and wrote a book entitled live like a guide dog that talks about fear from the standpoint of what I've learned from working with eight guide dogs and my wife's service dog. And one of the things that comes up in discussions in that book, that we all often talk about here is that, in fact, most as you point out, everything that we fear isn't going to come to pass anyway. And the the other aspect of that is that we worry about everything under the sun. We are always doing what if about every single thing. And the reality is more than 90% of the things that we what if we don't really have any control over, but we don't separate ourselves from them. And so the result is that we just continue to worry about them. And I know one of the things that I learned on September 11 is, don't worry about what you can't control. Focus on what you can. We had no control over the World Trade Center happening, events happening, but we absolutely have control over how we deal with it.</p>
<p><strong>Carlos Garcia</strong>  09:38</p>
<p>Yeah, yeah. And the point about what you mentioned that when the towers hit, you knew what to do like this. This mindset kicked in, right? And that made me think about being proactive. In terms of we have this habit of waiting for things to happen to us instead of being proactive. Taking proactive responsibility. So what that means in practice is what I learned about my life is that I needed to stop letting things happen to me and start taking a more proactive measure in terms of training for the things that are bothering me, or training for things that were causing anxiety inside of me, so that when I needed to do the real thing, you just act right, just like you said, your mindset just kicked in. You knew what to do, and that is probably because you've trained that in a proactive manner, and so that when the thing actually happens, you know what to do. And that's that's what I needed to so you need to, you need to train outside so that when the real thing happens, you know what to do. You're not waiting for things to happen. You're taking a proactive measure, you know.</p>
<p><strong>Michael Hingson</strong>  10:50</p>
<p>Yeah, I understand. Here's a question, are you familiar with the term and the industry business continuity a little bit. All right, so, yeah, business continuity, or people who practice it, are the people they call themselves, the what if people, and their job is to really focus on in in their businesses that they're working in, or they're contracted to, either way, but in their businesses, their job is to look for different kinds of things that could be emergencies, and put in place the systems that will be able to keep the business going if there is an emergency or if those things occur. So they're they're doing a lot of what ifing, if you will, to say, well, what if this happens? What do we do in the business? What if that happens? And in fact, the company that I do work with, accessibe, has been doing a fair amount of business continuity. I've not been directly involved with it, but they've been doing it over in Israel because of all the things that are going on over there. And what if? What if their attacks? What if servers go down? How does the company keep going in the US and so on? What's really interesting to me is these people, and I'd be curious to get your take on it, but these people do that, but they're clearly not fearful. They're they're anticipating and putting things in place, but I've not ever heard that they're afraid. Why is that? Why is that?</p>
<p><strong>Carlos Garcia</strong>  12:30</p>
<p>Yeah, that makes me think about this. This quote from Seneca, who's a stoic philosopher, and he said, The man lost his children, you too can lose yours. The man who has anticipated the coming of troubles takes away their power when they arrive. So it's about visualizing worst case scenarios and even taking a next step which is more advanced is living out the worst case scenario. It kind of goes in line with desensitizing yourself to the stressor, right by envisioning it. Because, as you may know, when you visualize things, it's almost like doing an actual rep, right, right? So when you visualize it, when you think about it, you take away it's, it's complete power over you, because you've thought about the situation and then you've actually made me taken the next step of actually formulating an action plan about it, so you're less anxious about, Okay, what if this happens? Then I actually, I could actually maybe have an action plan in terms of what I need to do next, you know? So it's a way to create distance, I think, between the fear and what may may or may not happen, right?</p>
<p><strong>Michael Hingson</strong>  13:41</p>
<p>Well, yeah. And the reality is that with most people, we What if everything to death, but we're doing it out of fear as opposed to out of planning. And as you point out, when you're doing it as part of creating a plan or as part of truly anticipating potential, then you've taken away the stressor part, right?</p>
<p><strong>Carlos Garcia</strong>  14:05</p>
<p>Yeah, there is a big difference between just saying what if and having those scatter, scatter thoughts and replaying the what ifs in your mind, versus okay, this is a negative or potentially worst case scenario thought I'm having. So is it true? What can I do to plan? You know, we have there's the technique we call we we call rational optimism, which is from this psychologist. He's known as the father of psychology. His name is Martin Seligman. You may have heard of him, what he calls a learned optimism, and essentially is putting your thoughts that you're having in your mind, putting them against the wall and acting like an objective fact finding detective and trying to figure out, okay, are these thoughts that I'm having? Are they actually true? Like, what's the evidence for these thoughts? What's the evidence against these thoughts? Right? And it's kind of to your point about the. You know, worst case scenario. Okay, is this worst case scenario? Could it actually happen? Or am I just really exaggerating, you know, and being intentional about that, I think, is important. It's difficult, because when you're in the heat of passion, your mind is going nuts, and you need to have those techniques in your back pocket to kind of come down to reality and say, Okay, what am I? Am I exaggerating? Here? Am I thinking things that are just not true, right?</p>
<p><strong>Michael Hingson</strong>  15:35</p>
<p>Well, clearly, I think no one ever thought or not enough to put it into put a plan into action. But no one ever thought that somebody would fly a large aircraft totally loaded with jet fuel into a building of the World Trade Center or into the Pentagon until somebody did. And so was that a failure on someone's part, I'm, I'm not sure that it is or was, but also, having seen it happen, it also then created, I think, more of a mindset to work harder, to try to anticipate potentialities.</p>
<p><strong>Carlos Garcia</strong>  16:20</p>
<p>Yeah, yeah, I think that's very true. Because, I mean, I can't imagine being this in that situation that you were in, but yeah, more of a reason to really think of think outside the box in terms of what could potentially happen, right? And again, I think it goes back to just being proactive and and being intentional about those things.</p>
<p><strong>Michael Hingson</strong>  16:45</p>
<p>We spend so much time teaching people to fear so many things and fear them in a in a negative way. I don't have any problem with people having a a fear, a respectful fear of one thing or another. But the issue is, if you fear it and let that fear overwhelm you, or like, I like to say, blind you, that's a different situation. I think there's, there's no problem with the point of being afraid or having a fear. I don't want to say being afraid, but having a fear of something, but you use that fear to help you focus and to help you be more aware of what goes on around you. That's a whole different animal than just being afraid and then letting that fear overwhelm you.</p>
<p><strong>Carlos Garcia</strong>  17:38</p>
<p>Yeah, for sure. I think some nerves are good, some, some fear is good, because you need it to perform too. It's, it's, it's positive energy. If you, if you see it as positive energy, then you can use it to your advantage. But if you, if you see fear in a way that makes you defensive and you see it as a threat, then it's not positive energy. Now you're in that, that fight or flight mode, and you're you're thinking, Okay, I need to protect my ego, or I need to protect myself against this perceived threat. And there's a big difference in terms of how you see that, how you see fear, if you see fear as a good thing, like, you know, this mindset stress is enhancing mindset. If you see stress as as a good thing, in terms of using it to your advantage to perform better, then you're going to perform better. If you see it as a negative thing, then you're going to make it you're going to try to make it go away. But I think you shouldn't try to make stress or anxiety go away, because I think you should get stronger despite the stress, because you are, you're going to get stronger, right? They're always going to be problems and challenges, and as you grow, you're going to build businesses, or you're going to have more difficult conversations. You're going to be exposed to more things you can't hide under a rock, right? You're going to be the more exposed you are to things, the more potential stress there's going to be. So making stress go away is not a smart strategy for me. I think I need to become comfortable in the uncomfortable. You know, we either get stronger, we or we don't get stronger, right?</p>
<p><strong>Michael Hingson</strong>  19:22</p>
<p>Well, and I certainly don't expect everyone to become Mr. Spock and have no emotions. We're not going to be Vulcans, but I think that we all can learn to be a whole lot more analytical. We all can learn to exercise a lot more control over our lives. And again, that's an area where we do have control. We may not be able to control what happens to us, some unexpected thing might occur, like, you know, anything from losing a job to a fire that comes in your neighborhood or whatever, but we do have control, again over how we deal with it, and. I think that's the big issue. How do we get people in general to become more analytical, to become more aware that they have to really study themselves and teach themselves how to deal with fear? Because I don't, I don't think, well, we don't teach that generally, and kids don't grow up learning that, and one of my favorite examples of fear and all that is I listen to the weather forecast every day. And my gosh, those people, those weather people, are never satisfied. It's too hot, it's too cold. Well, it's a good day today, but there are clouds, there are always butts, there are always things that cause people to react and that that doesn't contribute to us learning anything positive or productive, to overcome fear.</p>
<p><strong>Carlos Garcia</strong>  20:50</p>
<p>Yeah, yeah, there's always on the news. You, you turn on the news, and it's always this FOMO fear of missing out, or this, this mind, just try, because it's such a good marketing technique to keep you in this. You know, this is, this is what's going to happen if you, if you don't do this, this is what's going to happen if you do that right? And I think it takes studying a little bit of marketing to see what's what's trying to deceive you and what's not trying to deceive you. I think I've learned that over the years. And running my business is seeing when people are trying to scare you and when they're not trying to scare you. But on a on another point that you said about how can we become more analytical with fear? I think it starts with being in simmering, in the in the fear, in the anxiety and again, teaching your mind that it's okay, like it's gonna be okay, right? Because if you can't get to a certain, you know, if you're, if you're, say you're different levels of discomfort, say, one being the lowest stress discomfort level, and 10 being, you know, you're panicking basically, right? If you're going into a situation and you're like, at a level seven or six, anything above six, you're not going to really be able to use that, that that thinking part of your brain, because you're going to be in that fight or flight mode. So you first need to relax yourself. You're you need to, like, quiet your amygdala, that part of the brain that is making you all tense and defensive. And then once you do that, then you you allow room to Okay. Now I can maybe start thinking about thinking on my feet. Now I can maybe start being creative using my intuition, smiling, right, showing up as my best self. But you can't do any of that if you're not, if you're if you're all stressed out, right, if your discomfort level is so high. So I would say the first thing is, is learning how to become comfortable in the uncomfortable. And then you can start to whip out some nice, interesting, intelligent ideas with your mind, right?</p>
<p><strong>Michael Hingson</strong>  23:04</p>
<p>How do you teach people to do that?</p>
<p><strong>Carlos Garcia</strong>  23:06</p>
<p>Yeah, that's a great question. So we work backwards. So first we identify what is the thing that's causing, causing the anxiety? Because we found that it's always this, the specific situation, but not so much the situation. It's the fact that you're in the spotlight that there are eyeballs on you, right? So when there are eyeballs on you, it can be in different situations. Maybe it could be at networking events. Maybe it could be during delivery presentations or deliveries. It could be doing like an investor pitch before you know, a Shark Tank, for example, or being in a meeting with senior leadership and having to speak up and and there being potential conflict. So these could be situate potential situations. Then you got to work backwards and and see, okay, how can I train for these situations outside of the workplace where the stakes are not so high, and train for that with realistic stress levels, so that I feel stress and I know what it's like to be in these situations, and then so that when I become comfortable, then I can take that new experience and wisdom into the workplace. I know what it's like to be in those situations. I know how to manage my thoughts and emotions. I know what to tell myself. I know how to communicate. You take all that knowledge into the workplace so that you can shine in the workplace, right? It's just like Olympians or the Special Forces community. You know, Navy SEALs, Special Forces in the army, that's how they train. Their training is much more difficult than the actual mission, and that's intentional. That's on purpose, so that when it's time to shine, they can shine Same, same approach we take. You know, you train hard outside of the workplace, so that you bring that new. Build Confidence into the workplace. You don't want to do that necessarily in the workplace, right? Because the stakes are higher. You need to perform. You know your bosses may not be as empathetic or understanding. You know there may not be that psychological safety that that people are looking for. You know you can't wait for psychological safety to show up for you to then shine. You have to. You have to learn to shine it. You know, in the absence of of that,</p>
<p><strong>Michael Hingson</strong>  25:32</p>
<p>one of the things that I've advocated and advocate and live like a guide dog is it would be very helpful to take time at the end of the day. We need to learn to be more introspective anyway, but to take the time when you're starting to fall asleep, when you get in bed, to think about what happened today, what worked, what didn't work. I never use the term failure because I don't think that that negative connotation really helps. But you can talk about what worked, what didn't work. Why didn't something work like you expected it to, and then carry that to what were you afraid of? What what caused you fear? And what can you do to overcome that, or even with what worked really well today, and how might I even make it better next time. But if you really ask yourself those questions, I also think that most all of us truly have the answers within us, if we would but learn to listen for them.</p>
<p><strong>Carlos Garcia</strong>  26:32</p>
<p>Yeah, that's that's such a that's such a great point, Michael, we need to create that space and that time after situations or events or experiences where we can actually reflect and ask those important questions, because it's about, okay, what am I asking myself the right questions so that I can then, then it starts triggering some thoughts, and it starts triggering some reflection in terms of, okay, am I actually learning something out of this experience? You know? And like you said, I mean, it's not, it's not failure. You know, in the military, we have something called AAR after action review, right? Every training mission or actual mission, we ask very similar questions to the questions you just asked, you know, what went well, what didn't go so well? What could we do better next time? Simple questions, but very effective, right? Yeah, you got to keep things simple. Keep it simple silly, right? Yeah. And you know, it's not, it's not failure, it's learning. There's no There's no progress. Until you know I had, I had to learn how to to fail. And learning how to fail is understanding that, like you said, you know, it's there is no failure, right? The failure is about learning, not not keeping in a persona, or keeping an image or or wanting certain individuals to think of you in a certain Limelight or way, right? It's about becoming comfortable with a failure, and you know you'll have less hesitation with it. You'll start taking more imperfect action, because you understand that, you know failure is is learning, not about proving things to people you know, and I think, you know, I've had a hard time with that, is trying to and it's so exhausting, too, right? When you're trying to uphold an image of yourself, it's exhausting because you shouldn't focus on upholding an image of of a certain image of yourself. You should focus on learning. You should focus on on making mistakes and learning from them, like you said, and then asking those, those important questions, right? So that you can reflect on that.</p>
<p><strong>Michael Hingson</strong>  28:57</p>
<p>One of the things that I used to say all the time, and I've talked about it here on the podcast before, but is I used to say I'm my own worst critic when I would record my speeches and I want to listen to them to hear what I did and didn't do and so on. And I always made the comment as justification for it, I'm my own worst critic. And only in the last couple years, only in the last year actually, have I learned that's not the right thing to say, because it's such a negative thing. But rather, I'm my own best teacher, because, in reality, I'm the only person who can truly teach me anything and get me to learn. Other people can provide information, but only I can truly assimilate it. And the reality is, I'm my own best teacher. You're your own best teacher. And when we work to truly learn from our experiences, we'll move forward.</p>
<p><strong>Carlos Garcia</strong>  29:50</p>
<p>Yeah, yeah, we tend to be really hard on ourselves, right? And, you know, like you, I found that I. Needed to learn how to be kinder to myself and not picking everything apart and having this perfectionist mindset. Right? Often we say, Oh, we're, you know, we take pride in being a perfectionist, but often, I found that perfectionism is just a disguise for going back to fear of being judged, right? And so what happens is that we over prepare, we overthink, we fear making mistakes, and we call ourselves a perfectionist, but perfectionism is really a disguise for that. So think being kinder, yeah, being Condor, I think is</p>
<p><strong>Michael Hingson</strong>  30:43</p>
<p>and there are times to beat up on yourself if you don't, if you don't learn from the mistake, if you go and do the same thing over and over again, then you somewhere along the line, have to slap yourself upside the head and go. Wait a minute. Why am I doing this? Because I know it's not right. Why am I continuing to do it? I'm not catching on to something here.</p>
<p><strong>Carlos Garcia</strong>  31:05</p>
<p>Yeah, no, that's true for sure. Yeah, you have to slap yourself if you make the same mistakes.</p>
<p><strong>Michael Hingson</strong>  31:11</p>
<p>Yeah, if you just don't change. And again, it's all about becoming wise enough to make changes when there's a need to do it, to not only eliminate the fear, but to be able to progress and do something in a much more positive way. And I think every time we figure that out and we do it, we should celebrate and absolutely should celebrate it. We should be joyful that we figured this out. We don't make that mistake again, we won't make that mistake again, or rather than a mistake, we just won't operate that way. We're going to change the way we do it.</p>
<p><strong>Carlos Garcia</strong>  31:48</p>
<p>Yeah, I think that's such an important point of celebrating your tiny wins and rewarding yourself, even not, you know, taking yourself out to a restaurant, but just making a note of it almost I actually have a log for things that I've overcome, you know, I call it my proof list, and it's just a simple log with dates of events, of things that I overcame or I succeeded in. And they could be small things, you know, like doing a presentation in front of this group of people, or, you know, winning this competition, or even participating in a competition. And, you know, reviewing that and reminding my mind that, okay, I've done these things. You know, I should have reasons to celebrate, because the mind is so fragile we forget things. You know, we're so busy with work, we're busy doing other things that if you don't schedule a time to remind yourself of the things that you overcame and the things that you your accomplishment, they're just going to fizzle away. You know? They're going to fizzle out again. Forget about them. So I think that's that's something I've been doing for the past several years</p>
<p><strong>Michael Hingson</strong>  33:01</p>
<p>well, you you went through a period where you had a lot of these fears and so on. And what really caused you to change and grow and take a different tack to what you you were doing, because I know you were a Jag and a lawyer for for 10 years and so on, but yet some of these fears were existing in your mind, what did you do?</p>
<p><strong>Carlos Garcia</strong>  33:24</p>
<p>Yeah, it was an accumulation, I think, of things, and a time that I took to reflect on my life and realize that I was just avoiding there were great opportunities that I was being given, and I was avoiding those opportunities or making illogical excuses for why I shouldn't stretch myself or take advantage of them. Work related, non work related. And, you know, I just said enough was enough. I can't be doing this, you know. And I started taking a stand. I think it starts. I think it starts with reflection, you know, realizing there's a problem. And then the second thing for me was getting a little bit angry, a little bit angry, a little bit aggressive, because you need, I think anger could is a very powerful emotion if you can channel it in the right way. And for me, it was anger at myself in terms of why I was missing out on these, on these things. And then I realized, okay, things needed to change. And I started, like many other people start they start reading, they start researching, they start experimenting with things. I started doing a lot of physical training. I learned that moving the body and stressing the body is a powerful way to learn how to manage your thoughts and your negative emotions, because if you think about it, what are the things that ultimately derail us? They're our emotions. Right that get the best of us, fear, anxiety, stress, frustration, boredom, anger, these things, they make us avoid things, avoid opportunities, or they make us quit early. And I learned that stressing my body through rigorous physical exercise, whether it's ultra endurance running or combat sports, it's these things. There are these activities, are are vehicles or or arenas where you can intentionally train your mind to learn how to IE, learn how to manage those negative thoughts and emotions so that they don't control your decision making, so they don't control your actions, so that you're taking the right actions despite not feeling a certain way Right, yeah, because I had a bad habit of of letting my emotions dictate my actions, you know, I don't feel like doing this today, or I'm too scared to do that, and therefore not doing it right, versus okay, I feel this way, but in spite of feeling this way, I'm still going to do it. And you know, I learned that through learning techniques on how to manage my thoughts and emotions right. And then the other important piece was the mental conditioning, like the example I just gave you with recreating your environment, the things that cause you anxiety, and then replicating that outside the workplace, and then bringing that new experience and Confidence into the workplace, right? Things like things like that.</p>
<p><strong>Michael Hingson</strong>  36:43</p>
<p>You know, I know it's me, but I am so amazed that one of the top fears that people have is a fear of public speaking, and I still don't understand really why. Of course, I'm coming from a place of knowledge, and I know, for example, that audiences really want speakers to succeed unless you know, unless they truly view you as the enemy, which they do with politicians and things like that, but mostly especially in the speaking arena, I think audiences want people to succeed. They want to hear what you have to say, but so many people are afraid to go out and speak.</p>
<p><strong>Carlos Garcia</strong>  37:27</p>
<p>Yeah, yeah, yeah. And in my experience, it's a fear of being humiliated, a fear of failing in public, right? We have these worst case scenario thoughts that we're going to mess up, and that controls our thinking, Yeah, and so what I found is that you need to live out your worst case scenario and realize that it's gonna be okay, right? It's gonna be okay, and then practicing so we have something called intentional embarrassment or intentional humiliation, where you put yourself in potentially embarrassing situations where you feel that emotion because you need to become desensitized to it. You need to expose yourself to it, because it's going to happen. You don't want it to happen when you're speaking in front of a group of people, right? You want to know what it feels like, so that when you're in front of a group of people, you're not going to you're not going to break you're going to be like, Okay, I felt this before. Not a big deal. I know how to reroute myself and get back on track, right? And you know it also comes from this notion of taking yourself too seriously, right? Are you there to put up a image, to uphold an image of yourself? Are you there to provide value to people right before you step on stage, like, what's your purpose? Right? If you're thinking about you, you you and not about okay, how can I contribute? How can I help people? How can I bring value that's going to mess you up too? Right? Sure, so being so externally focused instead of, or not externally focused, but being so internally focus, instead of focusing on, you know, how you can contribute, right?</p>
<p><strong>Michael Hingson</strong>  39:05</p>
<p>And the other part of it is that you may even on stage mess up, and again, if it happens, what do you do about it? I've been pretty fortunate to be able to speak and not really had a lot of problems with that, but I know that, having worked in radio for a while and made a couple of mistakes on the air, the best thing to do is to laugh at yourself and learn to move forward. And I've observed a number of people. I think probably one of the best examples is Johnny Carson, who, for many years on The Tonight Show, did all sorts of things, including, I know, sometimes messed up and made fun of himself, and knew how to move on and turn what was potentially an embarrassing situation into a positive thing, and bring the audience with you. And I think those are all pretty. Preparations that we all need to learn to make.</p>
<p><strong>Carlos Garcia</strong>  40:02</p>
<p>Yeah, that's, that's an awesome point laughing at yourself and owning your mistakes. You're owning your flaws. It's so powerful because you're not letting the audience do it. You're doing it yourself, right? You're owning, you're allowing yourself to make mistakes and laugh at yourself. And that has a way of taking, you know, owning it, right? It has, it has a way of creating power in you and taking the power away from other people who may make fun of you. They can't make fun of you because you've already made fun of yourself, right? And, or you join them, or you join them, yeah, exactly. So, yeah, I think that's a great, a great strategy, laugh at yourself, yeah,</p>
<p><strong>Michael Hingson</strong>  40:43</p>
<p>and that gets back to what you were saying earlier. Don't take yourself too seriously. And all too often we do that. But the reality is, and as I tell people who come on this podcast, the only rule is you got to have fun. And I want people to have fun. I want people to have interesting content to talk about. We certainly do here. But at the same time, I want people to enjoy themselves and to relax and to have fun, because it's so much more important to do that.</p>
<p><strong>Carlos Garcia</strong>  41:13</p>
<p>Yeah, yeah, yeah. I'm a recovering stiff take myself too seriously kind of guy, you know, I'm still, still recovering from that, and in my profession too, it's, it can get very stiff, you know, attorneys can get very stiff. And, you know, that's one of the causes of burnout, because you're trying to uphold this image, and so you're overworking yourself to the ground, or you're taking more work than you should be taking. And what happens is you burn out, right? Yeah, from all this, from this core concept of wanting people to like you, yeah, wanting to be disliked, you know, not wanting to be judged by people, people pleasing, right? It all comes from that, right?</p>
<p><strong>Michael Hingson</strong>  42:00</p>
<p>Well, you were a JAG officer and so on. How long did you do that? Yeah.</p>
<p><strong>Carlos Garcia</strong>  42:04</p>
<p>So I commissioned in 2016 of August. August. 2016 into the army JAG corps reserve. So we have an active component and a reserve component. So I commissioned as an officer into the Reserve component. But I've been on active duty. I've gone on active duty tours. I've mobilized in different different places in the US and overseas as well. I've been doing this since 2016 and most recently. So you have different positions in the JAG corps, and I'm a I work in TDs, which is stands for trial defense service, so it's defending soldiers who've been charged with adverse actions, charged with crimes, and I represent them essentially on the military side. So it's it's a lot of fun. It's very fulfilling. I love it. I've been doing TDs, and you can do different areas of law in in the JAG corps. But I love TDs. I love the, you know, representing the underdog, because, because it is the underdog, it's the government, the prosecutor on the military side. You have the paralegals on the military side. You have all the personnel on the military side, and the military right against the TDS lawyer, jag lawyer, and and the client and the resources that we have. And I like this idea of representing the underdog. It's it's very fulfilling for me.</p>
<p><strong>Michael Hingson</strong>  43:35</p>
<p>So I assume you win some cases.</p>
<p><strong>Carlos Garcia</strong>  43:38</p>
<p>Yeah, yeah. I win some cases I lose. Some cases, it just depends on what the evidence is. But it really is a lot about humanizing the soldier, learning about who they are, as a person, as an individual, where they come from in the world. What are their aspirations in the military, why they joined the military? What happened? You know, really humanizing and providing context, because the judges, they don't really know the individual, you know, they just see a piece of paper and a charge, right? And so it's, it's our job to paint a picture of of who this person is, and he's a human. Everybody you know makes mistakes. You know leaders make everybody leaders make mistakes. Non leaders make mistakes.</p>
<p><strong>Michael Hingson</strong>  44:38</p>
<p>So I love it. So what is true progress labs? Let's get to that.</p>
<p><strong>Carlos Garcia</strong>  44:45</p>
<p>True progress lab is the organization I started some years ago, as I was saying, and I help people learn how to become calm. In situations that stress themselves, or they get stressed out, and then after they learn how to become in those situations, they can then become bold in those situations and get after it right, seize the opportunities that they want to seize. And I help both individuals and I go into organizations and do workshops, resilience and leadership workshops. And it comes a lot from my personal experience. And then when I became an army resilience trainer on the army side, where I coach leaders and soldiers at jag attorneys on on resilience, very similar topics on how to manage stress and build resilience in the workplace. It's a program we have in the army that was built several years ago. It's a train the trainer program so people soldiers, such as myself, they get trained in resilience training, and then we go back into our unit, and we train those concepts and principles in our respective units and help help other soldiers, other leaders, develop resilience. And a lot of what I learned there, I infused into true progress lab, because I realized, you know, like myself, I liked a lot of resilience, and the army Resilience Program taught me a lot, and it's, it's, it's definitely something that I never thought I would be doing, because, you know, I went to law school, and now I'm, I'm a resilience coach, right?</p>
<p><strong>Michael Hingson</strong>  46:39</p>
<p>So what does that mean? Exactly when? What is resilience, and how do you teach it?</p>
<p><strong>Carlos Garcia</strong>  46:45</p>
<p>Yeah, resilience is I define as the ability to bounce back, but not just bounce back, and not just be flexible, right in spite of challenge or adversity or uncertainty, but be able to thrive despite it right to be able to use adversity as a stepping stone to get stronger and go after those big opportunities, and the way we train it is very similar to what I described some moments ago, which is about creating identity, expanding experiences that build the kind of evidence and proof that you are that person that can get through these difficult feats, that you can get through these difficult challenges. And it's about stacking those pieces of evidence so that you can actually go after those big opportunities, so that you can actually shoot high, so that you can actually shine when it counts in the workplace. Yeah, and we do that through the physical conditioning and the mental conditioning that I was describing earlier, and learning how to manage your thoughts. You know, like we give these techniques on on managing your emotions and thoughts, these emotion and nervous system regulation protocol, because you need that, right? Because you're gonna, you're gonna fail. You're gonna, you know, it's not all roses, it's you're gonna, you're gonna go through these experiences and challenges. You're gonna, you're gonna fail. But that's what makes you resilient, right? Is learning how to learning how to get back up despite the failure. And if you don't know how to do that, you're gonna stay on the ground. You don't want you don't want to stay on the ground. You want to be able to know what to tell yourself so you can get back and and try again, right?</p>
<p><strong>Michael Hingson</strong>  48:31</p>
<p>And of course, it's all about it's not so much the whole word failure, as it is learning to deal with mistakes, but but you do have to learn resilience. You do have to learn to to bounce back, and we all should do more of that than we probably do. And I realize there are a lot of different kinds of personalities, and some people will do it more easily than others, but again, there's so much that we don't train, for example, children growing up that it would be so, so good if we spent more time doing some of these things with our kids. But unfortunately, we didn't learn it either, and that that doesn't help the process,</p>
<p><strong>Carlos Garcia</strong>  49:10</p>
<p>for sure. Yeah, there is a concept that sticks with me from this psychologist. Her name is Angela Duckworth, and she has a concept that she describes she calls people who haven't really learned how to fail, fragile perfects. And basically it's this notion that you have really smart kids, or people are very talented and they're used to winning all the time. But when they fail, they don't know how to fail, because they've never failed, and so when they fail, they have a difficult time getting back up, right? And so that's why, you know, I'm all about creating, being proactive in terms of creating those stretch experiences or those challenging experiences for yourself, so that you callus your your mind. So that you learn how to be res, because you need because you're going to have failures in life, right? And if you're not used to failing, it's going to be, it's going to be very difficult for you. You're going to have all these Ivy League degrees, but you're not going to know what to do when, when things get bad.</p>
<p><strong>Michael Hingson</strong>  50:18</p>
<p>Yeah, you're not going to learn what the real world is truly all about, correct?</p>
<p><strong>Carlos Garcia</strong>  50:23</p>
<p>And so it's going to get bad, yeah?</p>
<p><strong>Michael Hingson</strong>  50:26</p>
<p>Well, so you coach people all over the world. You don't just coach people in the military.</p>
<p><strong>Carlos Garcia</strong>  50:34</p>
<p>No, on the military side, I'm an Army resilience trainer. So that's only the military, but true progress lab is civilian, and it's in the US, so we do one on one coaching, but I also do workshops inside of organizations, law firms and tech companies, on resilience, on how to build resilience, and some leadership training as well. But it's a lot of it has to do with resilience.</p>
<p><strong>Michael Hingson</strong>  51:02</p>
<p>So what are your clients biggest struggles? When they come to you?</p>
<p><strong>Carlos Garcia</strong>  51:07</p>
<p>There are a lot of symptoms that we find, and it depends highly on on who they are. You know, if it's a leadership team or if it's like a smaller team, but it runs the gap. But the common themes that we've seen are dysfunctions within teams. Dysfunctions within teams. That's number one, and number two is not knowing how to handle the pressure. And as a result of not knowing how to handle the pressure, there are a lot of mistakes that are being made there. There's a lot of blaming that is that is being done, and that causes more team dysfunction. So it's almost like, like a vicious cycle, right? So one of the things I like to do is because when I do these workshops, people want to see, they want to see, okay, how do we build a how do we build a good team? How do I become a good leader? But it's, it always starts with, we find a common theme starting with the person, right? It's the leader themselves, in terms of not knowing how to manage themselves, their internal state, because they want to handle teams, but first they need to learn how to handle themselves. So we like to start with personal resilience, like, how do you manage yourself? How do you manage your thoughts, your emotions, your nervous system when you're in high stress situations? And then from there we start. Okay, now I can think a little clearer. Now let me see more objectively what is actually going on here, because we go in there and people are thinking something, but then they realize that, after they learn how to manage their thoughts and emotion their nervous system, they have a clear picture of what's actually going on. So that's very eye opening.</p>
<p><strong>Michael Hingson</strong>  53:03</p>
<p>One of the things that you said part of it already, but you say get calm. Get bold and get after it. What do you mean by that?</p>
<p><strong>Carlos Garcia</strong>  53:11</p>
<p>Yeah, get calm is about learning how to manage your thoughts and emotions and nervous system when you're in a high pressure situation, becoming comfortable in the uncomfortable becoming okay with having eyeballs on you, like you said earlier, right when you're doing your presentations, you you've learned not to really have a problem with it, right? Because after you learn that, then you can actually create room to start taking risks, to start being bolder. You can't be bold if you're not having the the foundation of competence and competent and confidence. Once you have that foundation and you're calm when it's stressful, then you then you allow the space for risk taking, for smiling more, for not seeing challenges as threats, but seeing challenges is challenges. And after you do that, then you can actually get after it. Then you can actually go after those bigger opportunities. It works in that in that order, I have found, in my experience, not the other way around. How do you</p>
<p><strong>Michael Hingson</strong>  54:16</p>
<p>help people learn that process? Get calm, get bold, get after it.</p>
<p><strong>Carlos Garcia</strong>  54:21</p>
<p>Yeah, so we do it through the physical conditioning. We do it through the mental conditioning. We do it through learning more about what it is that you want. So something that I learned years ago from this psychologist. His name is, I can't think of him, but he wrote a book leading with character, Jim, I can't remember. His first name is Jim Lauer, and he wrote a book called leading with character. And in that book, I learned that every leader, every person, should have an ethos, a personal ethos, a personal constitution. And what that is is just like a. Country has their own constitution. Each human being should have their constitution of values, of clarity on their mission, clarity on their vision, clarity on what they want their legacy to be about. Once you have that you're much, you have more clarity on what you need to be focusing, on what you need to be prioritizing. And I find, and I have found, that that has really helped me stay focused on the right things and not let the external world modify my decisions and actions. That's a key component of helping people get calm and bold and get after because you need to know what you need to be focusing on in the first place, right? And then building, stacking that evidence, stacking that proof that you are that person, right by doing these hard things, these identity expanding experiences. And then once you have expanded that, that level of comfort in the uncomfortable, then you are allowed to then seize those opportunities, take advantage of those opportunities, because you've created that, you've built that</p>
<p><strong>Michael Hingson</strong>  56:05</p>
<p>right well. And again, I think one of the really important parts of all of this to keep your own sanity and so on is that you don't take yourself too seriously, and you you really work to to work with people and help people, but you've learned not to stress out, and you've learned that it's important for you to set a role model and an example for the people you work with, and that you coach</p>
<p><strong>Carlos Garcia</strong>  56:33</p>
<p>Yes, because we take part of not taking yourself so seriously, as you may know, Michael is not relying on job titles, not relying on status symbols, not relying on color belts, because we're not just one job title, we're not our job, we're not a status we are a Growing organism. We are always growing. We're always learning. And so if you think in that way, yeah, you're not going to take yourself too seriously, right? You're not going to you're not going to fix yourself on on identifying yourself as this persona or that job title or that leadership position, because you're in a constant state of growth and learning. And with that mindset comes a mindset of knowing that you shouldn't be so stiff and take yourself so seriously because it's not going to help you get outside your comfort zone when you need to get out your comfort zone and grow, right, right?</p>
<p><strong>Michael Hingson</strong>  57:39</p>
<p>What do you say to someone who says, Well, I really don't need to learn anymore. I really know all that I need to know. Yeah, I bet you've heard that before.</p>
<p><strong>Carlos Garcia</strong>  57:48</p>
<p>Yeah, yeah. I mean, yeah, you have people like that who don't really want to stretch themselves, you know, and that's perfectly fine. I mean, you don't need to read more books if you don't want to, you don't need to stretch yourself. But there's going to be a opportunity that's going to show up and you're going to not know how to take advantage of it, because you decided to be have that mindset, right? Yeah? So, yeah, I found that I need to be in I need to be always stretching myself. Because if I it's your comfort zone is, it is like a drug. You're it's very you. You get attached to it, you get addicted to it, and it's very hard to let go of your of your comfort zone. I have found, you know, and I was like that for years. It was very difficult for me, so I had to create momentum and build a routine of continuous friction in my life, so that I learned to be comfortable when there is discomfort, because if you're always too comfortable, then you're not. It becomes more difficult to jump out and seize that opportunity, because you've been in your comfort, comfort zones for so long that you're not, you don't, you don't want to do it. Your instinct is to avoid or to hesitate, right, right?</p>
<p><strong>Michael Hingson</strong>  59:08</p>
<p>What would you say to someone who comes to you and says, you know, I'm just continuing to have problems. I've tried all sorts of things and I've just given up. What do you say to them?</p>
<p><strong>Carlos Garcia</strong>  59:18</p>
<p>You've given up? Okay, well, I can't help you if you've given up, but I would say you have to, you have to stress, stress test yourself. You have to, you know, learning knowledge doesn't really do much you have calming techniques doesn't really do much if you're not creating the type of identity, expanding experiences that that teaches you about yourself, about what you're made of, right? That's why people do all these crazy things. That's why people run 200 miles, because it's a way of learning how to it's a way of learning about yourself, and that's how you stop letting fear control you, how you get bold and get after. Is by creating experiences, not just reading books about it, you know, and and learning about it, but doing it right. So there's this, there's this. I just want to say there's this quote from this stoic philosopher. Is his name is mucelonius Rufus, and he gives two examples that that stuck with me. To illustrate this point, he gives the example of two doctors, right? One of them, you know, talks about medical matters, but has never really actually cared for sick people. The other doctor, though, isn't really able to talk about medical stuff, and he stumbles even when he tries to talk. But he's cared for sick people, right? Who would you rather choose as your doctor? And he gives another example of sailing. One has sailed many times, and the other knows the theory behind sailing, right? He's just read books about it, but he's never really sailed before. He's never been in the sea sailing boats. Which would you rather choose, right as your pilot? So yeah, in other words, you don't acquire strength, courage, mental toughness, which, which you need to build that resilience? Right? By realizing that things that people fear shouldn't be feared, but by practicing being fearless. Yeah, right.</p>
<p><strong>Michael Hingson</strong>  1:01:29</p>
<p>Well, I know we had a guest on the podcast not too awfully long ago who made a very interesting point, and that is that you can read a lot of things in books, and you can get a lot of information. And we were talking about and the whole concept that I had of the mindset kicked in on September 11, and his point was, but that's different than actually having the knowledge, because the knowledge is really the power, and the knowledge allowed the mindset to kick in and for you to be able to function. And I thought about that, and he's absolutely right. Information is lovely, only to a point, but if you can't truly internalize it and make it work, then it's then it's not going to right,</p>
<p><strong>Carlos Garcia</strong>  1:02:14</p>
<p>yeah, yeah, go ahead. No, just say you have to apply that knowledge and pressure situations, because you're not going to remember it if you haven't practiced it, right? It's like a martial artist who watches videos of kicks, but if he's never really tried the kicks when it's time to fight, it's not going to just suddenly pop up in his mind, right? You need, you need to internalize it like, like you just said,</p>
<p><strong>Michael Hingson</strong>  1:02:37</p>
<p>Well, if people want to reach out to you, and I hope they will, how can they do that?</p>
<p><strong>Carlos Garcia</strong>  1:02:42</p>
<p>Yeah, so I have a website, true progress lab, calm. And then if anybody has any questions, you can email me at hello at true progress lab, calm. And then I'm also on social media. My social media handle on most social media platforms is true progress</p>
<p><strong>Michael Hingson</strong>  1:02:59</p>
<p>lab, so it's singular lab, right? True. Progress lab, <a href="http://correct.com" rel="nofollow">correct.com</a>. And social media handle is to progress lab, well, that's, that's great. Well, I'm sorry we didn't get to meet your daughter. We we had an introductory call, folks, and when we did, she was in the room, so it's kind of fun to talk to her. Yeah, she's two, which she's very, very vocal. Well, I want to thank you for being here. This has absolutely been a lot of fun, and I'm glad that we got to do all of this, and I hope people will reach out to you. I certainly would appreciate it if all of you out there observing the podcast, would reach out to me. I'd love to know your thoughts. Love to know what you think of today. You can reach me. At Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear your thoughts. Love to get your opinions and wherever you're watching or listening to the podcast. I hope that you will give us a five star review on the podcast. We value your ratings and your thoughts very highly, so please do that. In addition, if you know anyone who you think ought to be a guest on unstoppable mindset, would love to have introductions, so please have them reach out to me. That would be great. And Carlos you as well. If you've got any thoughts, I'm always looking for people and more people to meet and so on. But this has been really wonderful, and I want to thank you once more for being here and being with us for the last hour. Thank you very much, Michael, it's been a pleasure.</p>
<p><strong>Michael Hingson</strong>  1:04:40</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Calm: How Fear of Judgment Really Holds You Back with Carlos Garcia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1beda841-9f44-4427-8206-84ccf1392744.mp3?source=rss&amp;ext=asset.mp3" length="23682048" type="audio/mpeg" />
<itunes:episode>401</itunes:episode>
</item>
<item><title>Episode 400 – Faith, Perspective, and an Unstoppable Life Beyond Broadcast News with John and Val Clark</title>
<guid isPermaLink="false">https://pinecast.com/guid/5709be08-b8eb-4ec4-ad7c-8b5991418615</guid>
<pubDate>Fri, 26 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:05:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2492d262-ed1b-423e-8546-6e2b81403a96/UM400-John_and_Val_Clark-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when a lifetime in broadcast news meets faith, purpose, and a desire to share hope instead of headlines? In this milestone episode of Unstoppable Mindset, I sit down with John and Val Clark, hosts of The Clark Report, to talk about life after the newsroom, marriage, service, and seeing the world through a biblical lens. John reflects on more than four decades in television news and the emotional weight of covering tragedy, while Val shares her journey as a teacher, volunteer, and financial coach helping families regain control of their money. Together, we explore retirement, resilience, faith, and why focusing on what you can control is key to living with less fear and more intention. This is a thoughtful conversation about perspective, purpose, and building an Unstoppable mindset grounded in hope.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Hear why John and Val shifted from reporting the news to sharing hope through a faith-based podcast.</p>
<p>07:38 – Learn how decades of early-morning news work shaped resilience, discipline, and perspective.</p>
<p>12:36 – Discover how focusing on what you can control helps reduce fear in moments of crisis.</p>
<p>26:04 – Learn how budgeting from a biblical perspective can help people regain financial stability.</p>
<p>39:19 – Hear how The Clark Report chooses topics that bring faith and hope into today’s headlines.</p>
<p>52:36 – Understand how communication, compromise, and shared purpose strengthen marriage and teamwork.</p>
<p><strong>About the Guest:</strong></p>
<p>John and Val Blanding Clark are the producers and co-hosts of The Clark Report, a weekly faith-based podcast that looks at current headlines from a biblical perspective. John and Val have been married 39 years. They currently live in central North Carolina and have two adult children.</p>
<p>John is a recently retired news broadcaster with more than four decades of experience. He retired last December after serving as morning news anchor for the ABC-TV station in the Raleigh-Durham area of North Carolina, a post he held for 32 years.  During his broadcasting career John covered it all: political races, weather emergencies, crime and punishment, human interest stories, and even a few celebrity interviews.  He has a Bachelor’s degree in Journalism from Penn State University, and is currently pursuing a Master’s in Biblical Exposition from Liberty University.  John is a native of Philadelphia.</p>
<p>Val Blanding Clark is a native of Wilmington, North Carolina, and is a former elementary school teacher. She has a Bachelor’s degree in Elementary Education from the University of North Carolina at Wilmington. Since leaving the teaching profession, Val has volunteered countless hours for various non-profits, including serving many years in PTA leadership and as a charity fundraiser.  She is also a trained Budget Coach with Crown Financial Ministries, assisting families and individuals in getting their household finances under control. In addition, Val is a longtime blogger, posting regularly online about Christian living.</p>
<p>John and Val have both served as Sunday School teachers, Marriage Mentors, and volunteers for many church outreach projects in the community. Additionally, John has served as a church Deacon and Elder.</p>
<p>You can check out their new podcast, The Clark Report, on YouTube and Spotify, or go to their website, <a href="http://TheClarkReport.com" rel="nofollow">TheClarkReport.com</a>. They drop a new episode each Wednesday. </p>
<p><strong>Ways to connect with John and Val</strong>**:**</p>
<p>Webpage: <a href="http://TheClarkReport.com" rel="nofollow">TheClarkReport.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet, and we're not going to probably deal a whole lot today with inclusion or diversity, because we get to deal with the unexpected, whatever that is. Our guests today are John and Val Clark, who have their own podcast called The Clark report. It's a faith based podcast. And actually, they found me and asked if I would be on their podcast. And I agreed. And then, of course, I sprung on them the fact that now they have to come on unstoppable mindset. And here they are. They're in North Carolina, and so we're doing this across country. It's amazing what you can do with the speed of light communications, as opposed to having to use covered wagons back in the day, as it were. But anyway, we Yeah, but we're really glad that both of you are here. So John and Val, thank you for being here and for agreeing to come on and and for conversing with us today.</p>
<p><strong>Speaker 1</strong>  02:23</p>
<p>Michael, thank you for having us on the program. Thank you for having it was a quid pro quo,</p>
<p><strong>Michael Hingson</strong>  02:28</p>
<p>yeah, well, you know, and as long as it's fun, as I tell people, the only rule about being on unstoppable mindset is you got to have fun, or you can't come on the podcast. So, you know, you'll have to force yourself, sounds good. So anyway, we usually only have one person. A few times we've had more than one person. So today we get to talk with both of you, and I'm going to do what I usually do, and ask each of you to start by telling us a little bit about the early ones of you, so like the early John and the early Val growing up, who wants to go first?</p>
<p><strong>Speaker 1</strong>  03:05</p>
<p>Well, let me just say first that, because you have two of us, that means we get double pay.</p>
<p><strong>Michael Hingson</strong>  03:09</p>
<p>You do you get you? Do you absolutely do have your have your people. Call my people,</p>
<p>03:15</p>
<p>right? We'll do Yeah.</p>
<p><strong>John and Val Clark</strong>  03:17</p>
<p>Well, since I started out, I was born and raised in the on the coast of North Carolina, and grew up, you know, kind of small town girl type of thing.</p>
<p><strong>Michael Hingson</strong>  03:29</p>
<p>What town? Wilmington? Oh, Wilmington, yeah.</p>
<p><strong>John and Val Clark</strong>  03:34</p>
<p>So we were used to hurricanes and all that. They call it hurricane alley, alley and something like that. Lot of hurricanes come through there and but anyway, grew up there, went to school there, went to college there, University of North Carolina, Wilmington, and graduated with a degree in elementary education, and taught for a few years. So just kind of a lot of traditional family upbringing, that sort of thing. And one brother, one sister, hi, that's about it.</p>
<p><strong>Michael Hingson</strong>  04:11</p>
<p>So there. So you're not anywhere. You're not anywhere near Mitford, North Carolina, huh?</p>
<p><strong>John and Val Clark</strong>  04:17</p>
<p>No, I don't know that. You don't Medford.</p>
<p><strong>Michael Hingson</strong>  04:20</p>
<p>Oh, it's a great series of books. It's a myth. It's a mythical town. It's not on the coast, but, oh, okay, it's a great series of books. You would, you guys would enjoy them.</p>
<p><strong>Speaker 1</strong>  04:30</p>
<p>Oh, all right. Mitford, is it set in modern times?</p>
<p><strong>Michael Hingson</strong>  04:34</p>
<p>Yeah, okay. Jan, Karen wrote them. They're, they're really, great. You guys should, you should read them. They're really They're wonderful books.</p>
<p><strong>John and Val Clark</strong>  04:42</p>
<p>Where is it set? As far as the is it middle of the state mountains?</p>
<p><strong>Michael Hingson</strong>  04:46</p>
<p>I think it's more in the mountains as I recall.</p>
<p><strong>John and Val Clark</strong>  04:49</p>
<p>Okay, all right, we've got it all there</p>
<p><strong>Michael Hingson</strong>  04:53</p>
<p>you go. All right. John, your turn.</p>
<p><strong>Speaker 1</strong>  04:56</p>
<p>Well, I was born and raised in a log cabin. No, Philadelphia,</p>
<p><strong>Michael Hingson</strong>  05:03</p>
<p>you walked 12 miles to return three cents once. Yeah, I know</p>
<p><strong>Speaker 1</strong>  05:07</p>
<p>that's right. They called me Honest John, but didn't stick. I was born and raised in Philadelphia and went to Penn State University, and after graduating with a degree in journalism, I took my first job in Fayetteville, North Carolina, working for radio stations, news department, small news department. I was there for just a little over a year, and then started working for ticket station in Wilmington, North Carolina, where I met my bride Val and from there few years, to Nashville, Tennessee, for a few years, and then the last 30 some years here in the Raleigh, Durham area of North Carolina, working for a TV station</p>
<p><strong>Michael Hingson</strong>  05:52</p>
<p>I retired. You work for the ABC affiliate, as I recall, that's correct. Yes, wow. So did any of the people from Good Morning America ever come through and say hello to you?</p>
<p><strong>Speaker 1</strong>  06:04</p>
<p>Oh, yes, uh huh. And we had a situation at my last station where every day virtually, we would talk to someone from Good Morning America. So ginger Z, the meteorologist to them, they would talk about what's coming up on Good Morning America, yeah, exchange jokes and things like that. So yeah, but they would come by for promotional shoots and things like that. That was a lot</p>
<p><strong>Michael Hingson</strong>  06:27</p>
<p>of fun. Yeah, man, I have not met any of them. I wish I had been able to, but it was, of course, after September 11 and ginger wasn't there, but Charlie Gibson, Diane Sawyer. We almost met Diane Sawyer because we were in New Jersey looking at homes when we were moving back there, and she was coming by one of the houses that we were looking at to use it, possibly for some sort of a news thing that they were doing as a backdrop. But we just missed her, so we didn't get to to actually meet her. I think that would have been a lot of fun.</p>
<p><strong>Speaker 1</strong>  07:05</p>
<p>Oh yeah, yeah, she's a semi retired now. She still does, she</p>
<p><strong>Michael Hingson</strong>  07:09</p>
<p>still does things she's She just has been doing a special on Bruce Willis and the whole, the whole thing, and his wife and so on. So yeah, that's that's been pretty good. So yeah, she, she keeps at it. Barbara Walters is a little bit more retired.</p>
<p>07:29</p>
<p>You might say that, but</p>
<p><strong>Michael Hingson</strong>  07:31</p>
<p>she, she shows up every so often.</p>
<p>07:34</p>
<p>Well on video, she shows up, yes,</p>
<p><strong>Michael Hingson</strong>  07:36</p>
<p>yeah, more on video than anything else. Well. So how long ago did you retire? December of last year. Oh my gosh. So you're newly retired.</p>
<p>07:48</p>
<p>Yes, enjoying it thoroughly.</p>
<p><strong>Michael Hingson</strong>  07:51</p>
<p>So what do you guys do in your retirement? You do a podcast. But what else?</p>
<p><strong>John and Val Clark</strong>  07:57</p>
<p>Well, I've been for many, many years just doing volunteer work through school, in the community at church. So I do a lot of volunteer work personally,</p>
<p><strong>Speaker 1</strong>  08:06</p>
<p>and I've increased some of my volunteer activities at my church. And I'm also starting to, I've not starting to. I am taking courses toward a master's degree in Biblical Exposition, online sitting in classrooms,</p>
<p><strong>Michael Hingson</strong>  08:24</p>
<p>right? What church do you guys go to? Providence?</p>
<p><strong>Speaker 1</strong>  08:29</p>
<p>Church, Providence, Baptist Church. Here. Okay,</p>
<p><strong>Michael Hingson</strong>  08:33</p>
<p>cool. Well, that keeps you busy, yes, yeah, well, so John, for you in all the time that you worked in the news media and all of that. What was the biggest challenge that you ever had working all those years in news?</p>
<p><strong>Speaker 1</strong>  08:49</p>
<p>Well, it was 43 years total in news broadcasting. The biggest challenge actually, was my schedule, because for the last 32 years, I was the morning news co anchor, which required me to get up about two in the morning and to get into the office at 330 the office of the studio. We were live on the air starting at 4:30am and we went to seven o'clock, and then they extended and we went to eight o'clock. So that was that. And just you have to be perky and upbeat and good morning, and you know, you like, I've been up for 10 hours, and I'm perfectly fine. Actually, I got three hours to sleep the night before. So yeah, that was the biggest challenge, the physical nature of that schedule, and trying to get enough sleep in and trying to look like I wasn't a zombie on TV?</p>
<p><strong>Michael Hingson</strong>  09:43</p>
<p>I think the person that I keep thinking of who must have really had a tough time was Aaron Brown with CNN on September 11, because he was the main guy that reported all day. But also Peter Jennings on. And on ABC, of course, he had given up smoking, and after September 11, he started smoking again, and then eventually died of lung cancer, which is so sad. What a great reporter he was,</p>
<p><strong>Speaker 1</strong>  10:13</p>
<p>yes, and I remember that story about Peter Jennings having given up smoking and then starting it right back up again after that horrific event, and it's a shame, as you say,</p>
<p><strong>Michael Hingson</strong>  10:26</p>
<p>what was it like for you on September 11? What, what kinds of things did you have to do in terms of dealing with the news and all that? Or were you, were you exposed much? Because really the the network did most of it, I would assume,</p>
<p><strong>Speaker 1</strong>  10:41</p>
<p>yeah, when you have huge stories of that nature, the network takes over. And basically, for the first few hours, we're just sitting back and watching along with everybody else, and then we are trying to figure out the local angles. We have, any people in our area who are connected to that event, September 11, or a hurricane somewhere, a tornado or, God forbid, a mass shooting somewhere. Do we have any local people connected to it? Do we have people in our area who can be experts to talk about that? So that's what we were doing. But the first few hours, it was just watching what Charlie Gibson and Diane Sawyer and the rest of the ABC people were doing on that particular morning, and it stunned us, like everybody else,</p>
<p><strong>Michael Hingson</strong>  11:28</p>
<p>yeah, and understandably so, I, I love to tell people that when the planes hit the building, one of the very first things that I did, well, we got, we had, I had a colleague with me, and I got him to take our guests to the stairs, and I said, don't let them take the elevators, because he had already seen fire above us, and I knew what the emergency evacuation procedures were, and I knew that in the case of an emergency, especially where there's fire, don't take elevators, which was a smart move, but he was taking our guests to the Elevator or to the stairs. So I called my wife and actually woke her up and said there was an explosion or something, and we're leaving the complex. Of course, she wanted to know more, and I didn't have any more to tell her. But as I love to tell people that call took place, because I've seen the phone bill at 847, in the morning, scooped Charlie Gibson and Good Morning America by eight minutes and didn't get a Pulitzer or anything for it. So disappointed.</p>
<p>12:27</p>
<p>It happens, Michael,</p>
<p><strong>Michael Hingson</strong>  12:31</p>
<p>but no, I know, you know, people had to make sense of it. I do have a recording of a news report from an ABC radio affiliate. And I think now I don't remember what state it was in, go back and look, but it was the very first report from the affiliate about the World Trade Center being hit by an airplane. And it was, it was still, like, about eight or seven or eight minutes out from the time it actually hit, before the news got to anyone, you know. And so it is, it is one of those things. It's just crazy. But you know, then, of course, everyone was able to pick up on it. Then of course, tower two collapsed. And I've talked to so many people who say we had heard about it. We turned on the TV, and when tower two was hit, we just thought it was a movie. We didn't realize it was the other tower being hit all over, you know, for the first time.</p>
<p><strong>Speaker 1</strong>  13:37</p>
<p>Yeah, it was. It's surreal watching it, I can't imagine what it was like for you, going through it and those 1000s of other people.</p>
<p><strong>Michael Hingson</strong>  13:46</p>
<p>Well, actually, in a sense, it was, it wasn't a problem for me, because I going down the stairs and so on, was very focused on encouraging Roselle, my guide dog, to work and to do a good job and praising her and so on. And that's part of the value of the team. My job was to let her know I was okay, and that was important to me, because if she reacted at any time in a way I didn't expect, that would give me a clue that there's something going on that I have to pay attention to that's out of the ordinary, but if she just behaved and reacted like she normally would, all the way down the stairs, which is what happened, then I knew everything was was going to be okay, and so I focused so much on her and other things, there were A couple of times that people panicked on the stairs. David Frank, my colleague who had flown in to be part of the seminars that we were going to be doing that day to teach our reseller partners how to sell our products. David at about the 50th floor, panicked, and he said, Mike, we die. We're not going to make it out of here. And I just snapped at him as. Sharply as I could. It was very deliberate. Stop it. David, if Rosell and I can go down these stairs, so can you. And he told me later that that brought him out of his funk. And what he did was, he said, I want to walk a floor below you on the stairs and shout up what I see on the stairs. And he said, is that okay? And I said, Sure, if that's what you got to do. So he started shouting up instead of floor below me. So we got to I was the 45th floor, and he was at the 44th floor, and he says, Hey, I'm at the 44th floor. This is where the Port Authority cafeteria is not stopping. The reason I mention it is because what David did by shouting up to me was he became a voice for anyone who could hear him, a voice that said that somewhere on the stairs, somebody was okay, and he always sounded okay. So he had to help keep lots of people from panicking as we went down the stairs, which is one of the stories that just doesn't get told very often. That's amazing. Yeah, he did a he did a really cool thing. So Val, you taught school. What was your biggest challenge as a teacher? My wife was a teacher for 10 years, and she taught primarily, well, the lower grades, but third grade, but she taught some others as well. But she was a teacher for 10 years. Wow.</p>
<p><strong>John and Val Clark</strong>  16:22</p>
<p>I also taught third grade at one point and fourth, third, fourth and fifth. And the grades that I prefer, because they're a little older and can do a little more, and they're fun. Group, age group. My biggest challenge, though, teaching is such a hard job, because you have to try to meet so many different needs, so many students at different ability levels. They've got all the requirements from the administration, and you got parents and everybody's expectations, and it's just a lot to a lot of needs have to be met. So I hats off to all those who get through it. I did it for a few years before stopping to stay home after we had our children,</p>
<p><strong>Michael Hingson</strong>  17:09</p>
<p>my wife eventually retired, in part because she frankly got tired of dealing with parents like one day she always had agreements with her kids when they were going to have a party, if you get your work done, we can have the party. Is that okay? Everybody agree to that? Everybody agrees to it. Well, one day they were going to have a Valentine's Day party, but they had to get some work done, and the kids were goofing off. The parents were all outside getting chicks because the party wasn't starting. And eventually the kids got their work done and the party started, but one of the parents went off and complained to the principal, and so the principal called Karen in and and said, What's the deal here? And and he knew Karen, so he really knew. And she said, Well, I had an agreement with the kids that the party would start when they got their work done and they were goofing off and they weren't listening, they weren't doing what they were supposed to do, and we didn't start the party until they got their jobs done and they got their work done, so teaching the kids responsibility and so on. You know, the parent wasn't very happy, but she, I guess she had, well, she had it. Well, she had to deal with it because was the way it is. But you know, the bottom line is that parents can be a challenge. I have a niece who's teaching pre K right now. She's, I'm kind of in agreement with her. The school district has brought pre kindergarten into the school district, and so she's teaching three and four year olds, and she said that is really hard because they don't listen. Some of them are our children with special needs that make it even harder, but she said they just don't listen to anything she she had been teaching kindergarten until she did pre K. She'd love to go back to kindergarten, but she says, I don't want to leave this classroom to go to another classroom, because this classroom is the one she's had for so long.</p>
<p><strong>John and Val Clark</strong>  19:09</p>
<p>It's a challenge. I mean, That's putting it mildly, but it really is. I don't miss it personally.</p>
<p><strong>Michael Hingson</strong>  19:16</p>
<p>Yeah, I have a secondary teaching credential. I got my teaching credential while I was getting my master's degree, and I and I appreciate teaching. I love teaching, and I think that there are times that all of us are teachers in one way or another. But it is, it is a challenge. I'm really amazed at people who never learn really to observe. I went to a book club meeting once people had read my book thunder dog, which was the story of being in the World Trade Center and so on. And I was assured when I walked in, everybody's read the book and they want to talk about it, and I opened it for questions in the first. Question was, well, what were you even doing in the World Trade Center? Gee, I thought you read the book. It's amazing. I didn't say that. I just answered the question. But, yeah,</p>
<p>20:12</p>
<p>so it goes. So it goes. It does,</p>
<p><strong>Michael Hingson</strong>  20:16</p>
<p>but, but, you know, we we deal with it.</p>
<p>20:21</p>
<p>We do indeed, we do indeed.</p>
<p><strong>Michael Hingson</strong>  20:24</p>
<p>Well, I hear you, so I'm assuming, John, you don't miss the the news business very much. You like retirement.</p>
<p><strong>Speaker 1</strong>  20:35</p>
<p>I miss the people I worked with because when we weren't on the air or during commercial breaks, or video store was on sometimes, you know, we would cut up a bit and tell jokes and inside jokes, and it was a fun group over the course of my time there. But the hustle and bustle of the news itself is really something that I don't miss, and I to be quite honest, I'm not watching as much of it as I was when I was in the work world, and I kind of like it that way. I'm not saying that people should not watch the news. They should stay informed, but I just needed to take a break from it after all the years that I did it,</p>
<p><strong>Michael Hingson</strong>  21:18</p>
<p>well, there's so much craziness on the news nowadays anyway, I mean everything from all the the gun violence and so on and just all the things that are going on, it's got to be really tough for news people to deal with all that, and sometimes deal with it with a straight face, true, True.</p>
<p><strong>Speaker 1</strong>  21:40</p>
<p>And most of the time when I came home, I would leave it at work. Most of the time, there were times when it just stuck with me. And I hated in particular, stories that dealt with child abuse or babies being hurt, or things like that. Or, you know, a child is out with his mother on the street, and gunshots erupt by two idiots who were shooting at each other, and the child gets hit, and now the child is para those stories always stayed with me and impacted me, and sometimes I had trouble going to sleep at night.</p>
<p><strong>Michael Hingson</strong>  22:20</p>
<p>Yeah, especially when you knew you had to get up the next day and go right back to it. True.</p>
<p><strong>Speaker 1</strong>  22:28</p>
<p>True. Another challenge I would have would be breaking news when you're put on the air. You know, beating on for a newscast is one thing you're on at 430 or on at 12 o'clock or 6pm but when there is breaking news and you have to break into programming to cover it, for example, there was a there'll be a report that there's a jet, passenger jet that is coming into the airport, and they have signaled that there's an emergency on board. And so they scramble the fire department and the ambulances to the airport, and they say, We want you on the air, the your supervisors to talk about what we see, because we'll have a camera up. Several cameras were rushing our reporters to the scene to get this plane as it's making an emergency landing. And so you, and if you're lucky enough, you have a co anchor at the time, and you have to ad lib what you're watching and seeing, and you don't have a lot of information, right? So you end up repeating things over and over. And then in your earpiece, one of the producers will tell you that the model of the plane, or where it came from, or how many passengers were on board, and so you're repeating this information. And then inside you're hoping and praying that this plane lands safely.</p>
<p><strong>Michael Hingson</strong>  23:52</p>
<p>I can appreciate that. I think the thing that that I find the most frustrating with the news out here is when there is an earthquake, and we're really pretty well constructed, so we don't, you know, have death and so on. But gee, even with a three and a four on the Richter scale, Quake, they come on and they talk for an hour or more, and they mostly, mostly are saying the same thing, and nothing else is happening, but they just keep talking about the same old thing, and it seems like sometimes there's a little bit of overkill when they do that. And at the same time, one of the things that happens out here is with like the ABC affiliate, they have the helicopter up in the air following emergency police chases and so on. And they do the police chases, they finally get the person. But if you don't happen to be there watching it when they get the person, you never hear about it the next day, which is always very frustrating, which is kind of strange.</p>
<p><strong>Speaker 1</strong>  24:58</p>
<p>Well, those videos and. They're always from California. Seems like those police, they show up on YouTube and on social media, and they're always fascinating to watch and and I can see why they cut in the program to do that sure turn away from it once it's how is this going to end? Are they gonna catch this guy?</p>
<p><strong>Michael Hingson</strong>  25:21</p>
<p>Yeah, and and, and they very, frankly, don't repeat themselves very often, so it's not the videos, but, but what is so amazing? They spend so much time reporting it, and the next day, there's nothing on the news about it at all. That's what's really kind of bizarre, in a way.</p>
<p><strong>Speaker 1</strong>  25:40</p>
<p>Yeah, yeah, absolutely. But you're right.</p>
<p><strong>Michael Hingson</strong>  25:43</p>
<p>They're, they're kind of addicting. It's, it's amazing to see these videos just continue to happen.</p>
<p><strong>Speaker 1</strong>  25:52</p>
<p>I saw one video, I think it was from California. We were watching at the station on one of the closed circuit things that wasn't going out on the air where we were, but in the station, we could see it, somebody had stolen a Winnebago or in one of those large mobile home things and eating police on a chase with that. How are you going to get away in a mobile home in a Winnebago? Of course, they got stopped, but it was that was the most bizarre. But, well, I guess OJ was probably the most bizarre. Oh, that was really bizarre. We were one was a strange one too.</p>
<p><strong>Michael Hingson</strong>  26:28</p>
<p>We were at the, I think, the San Diego fair. The night that the OJ Chase took place. We got in our car, we were driving home, and they were, they were the people were all on reporting about OJ and all that, and it's not like he was going overly fast or anything like that, but it was really weird, and they eventually caught him. But even, even they had the way they were talking about it was, What a weird situation, and it was</p>
<p>27:01</p>
<p>absolutely sure,</p>
<p><strong>Michael Hingson</strong>  27:03</p>
<p>go figure. Well, so Val you also do work helping people with budgets and so on. How did you get involved in being a budget coach?</p>
<p><strong>John and Val Clark</strong>  27:14</p>
<p>Well, after our son and daughter graduate from high school, I was looking for something else to do, and this opportunity came up to be a volunteer with an organization called crown financial ministries. It's a they help people with their budgets, but from a biblical perspective, biblical teachings and they it's basic budgeting, but it's really helpful for a lot of people, and since I had come through being in debt myself before, I really felt like I could understand when people were in financial trouble or I was having trouble with their budget, so I could lend a sympathetic ear, but just sort of, you know, have patience and work with them to get their act together, so to speak.</p>
<p><strong>Michael Hingson</strong>  28:07</p>
<p>Yeah, in like 1987 88 Karen and I had a time when we were in debt and the income wasn't great, and we had been reading Catherine Marshall, books you're familiar with. Catherine Marshall, her husband, Peter Marshall, was the chaplain of the US Senate for a while, but she wrote a number of books about different faith things, and she wrote a story about a guy named Mueller who was in debt, and he was told you should declare bankruptcy, and he didn't, and he worked very hard to get out of of being in debt, and did. And then started teaching other people to do it. And we were actually told by someone, you should declare bankruptcy because you're perfect for it, and we chose not to, and it worked, you know. And so I very much appreciate the faith based realities of it. It's going</p>
<p><strong>John and Val Clark</strong>  29:08</p>
<p>to try to pay your debts. We can. And even if it takes a while, I would tell people, you know, you didn't get into all this overnight. So it may take a little while to get out of it, but it'll come.</p>
<p><strong>Michael Hingson</strong>  29:20</p>
<p>You can work at it, and there are things you can do, make temporary</p>
<p><strong>John and Val Clark</strong>  29:24</p>
<p>sacrifices, and then have that hope for that day when you will be in a better situation.</p>
<p>29:32</p>
<p>She even tries to keep me on a budget. That's</p>
<p><strong>Michael Hingson</strong>  29:35</p>
<p>how's that working for you?</p>
<p>29:38</p>
<p>She's a stern task master.</p>
<p><strong>Michael Hingson</strong>  29:44</p>
<p>Yeah, she doesn't let you sign the checkbook. She doesn't let you sign the checks, huh?</p>
<p><strong>John and Val Clark</strong>  29:48</p>
<p>Most people don't want to talk about their money issues. It's not a pleasant subject. Usually, yeah,</p>
<p><strong>Michael Hingson</strong>  29:55</p>
<p>it can be a challenge. On the other hand, you know, we when we. Moved down here from the Bay Area. I was speaking full time, and there were times that speaking was not bringing in quite enough income, and we had to do some living off of credit cards. But Karen coordinated all that very well. And I think one of the best things that I like right now is credit with credit cards all being paid off and so on. I can tell the system when the credit card bill comes in, just pay it off completely. Wow, that's great, yeah. And so I won't say it keeps the temptation away, because I'm not even tempted. But, you know, it just makes it so much more convenient. She passed away in 2022 and everything was was straightened by then. We were married 40 years, and as I tell people, she's monitoring so I got to behave myself. Otherwise I'm going to hear about it. But I I've been doing all the banking and so on, of course, now, and I love the fact that I can have automatic payments, and I just say, pay off the balance every month, yes. And that works out so well. And then I get everything electronically. And mostly the material is pretty accessible, so that helps. It didn't always used to be that way, and that's one of the things that working with banks and working with other organizations and getting them to understand the need and the crucial need to be inclusive and make things accessible. But it's working, and we're getting there. We're slowly getting there. There are things that still aren't but we're getting there.</p>
<p><strong>John and Val Clark</strong>  31:41</p>
<p>Yes, good, good to hear.</p>
<p><strong>Speaker 1</strong>  31:43</p>
<p>Michael. Have a question for you who are a keynote, keynote speaker, and you travel the country making speeches, did you have training as a speaker? Did you Toastmasters or anything like that?</p>
<p><strong>Michael Hingson</strong>  31:58</p>
<p>I attended some Toastmasters meetings, but I never was able to consistently be able to do it. I think the best way though to answer the question is that the training, I did have some training, I'll get to that after September 11, but mostly I took a Dale Carnegie sales course, and I learned that the best sales people are people who can tell stories. The best sales people tell stories they they want to get you to personally relate to them and personally relate and you need to help them personally relate to what your situation is. And so I learned all about telling stories to illustrate different points. And then also, for a number of years, I participated in a church program. It's an ecumenical program, but it's sponsored originally, well it is by the Methodist Church. It's called the walk to Emmaus. Have you heard of that? I have not. It's a program. It's it's not bringing people to the Christian faith. It's a short course in Christianity to teach people how to be leaders. And the the whole premise is that after the crucifixion, some people were walking on the road to Emmaus, and this guy comes up, and they end up talking, and they all go to to break bread together. And at that point, he reveals that he's really Jesus. And the whole walk to Emmaus is a three day program, or four day program, essentially, that takes people through a lot of the Christian precepts to teach how to be a good faith based leader, which is really pretty cool. I am sure there are Emmaus programs around Raleigh.</p>
<p><strong>Speaker 1</strong>  33:54</p>
<p>Durham, probably so walk them to walk to Emmaus stories in the Bible, by the way, that that from the Gospel of Luke Correct,</p>
<p><strong>Michael Hingson</strong>  34:06</p>
<p>yeah, and, and that's where they it's an outgrowth of a Catholic program called crucio, but it, but it's a it's a good program. And so I, I was lay director one year, and that helped with speaking. But after September 11, when people started calling because the media got our story and said, we'd like you to come and talk to us and tell us lessons we should learn and so on, I did start to get a little bit of work from from a speaker coach who did help. One of the things that someone, some people, wanted me to do was to write my speeches and read them, and I found out very quickly that didn't work. It didn't work for me for a variety of reasons. In school, I had learned a lot about extemporaneous speaking, and I knew. That there are way too many people, and I've heard some of them who just read speeches, who just pair it what's on a piece of paper, or they it's all on a slide, but they still read the slides, and they're turning around and looking at the slides and then turning back to the audience, but but they're there. You could tell that it's all being read and they're not connecting with the audience, and I learned that one of the things that I needed to do was to connect, really connect with the audience. So I don't read speeches, and I've had situations where I've actually had to completely redraft a speech in a few moments because a speaker's bureau that brought me in to speak somewhere, told me what the organization was about, and clearly they hadn't done their homework, because the organization I was speaking to wasn't about anything like what they were talking about. I had to change, you know, literally on a dime, but I learned to do that, and I learned that my best approach to speaking is is is do my best to find out as much as I can personally ahead of time, but I now know when I'm telling my story. For example, I know what people will react to, and so if I make a statement that I expect people to be able to have an intake of breath to, or that causes them to focus and get quieter. If they're doing that, then I know I'm connecting. And if they're not, then I have to figure out what what it is while I'm speaking to be able to connect with them. But I've learned all that, and I've now been speaking for almost 23, and three quarters years, so it it's a process.</p>
<p><strong>Speaker 1</strong>  36:40</p>
<p>Well, I've seen some of your videos of you speaking publicly, and you hold folks in rapt attention. So folks audience, if you're looking for somebody who will be a good keynoter, Michael is the guy that you should call, because he is excellent. And not only is he compelling, but and Michael, you can pay me about this later.</p>
<p><strong>Michael Hingson</strong>  37:04</p>
<p>But not only is he Well, triple your salary,</p>
<p><strong>Speaker 1</strong>  37:07</p>
<p>yes, that's that would be, that would be good, but he has good information and inspirational anecdotes and information that you need to process if you have any concerns about your own life, and you make people feel so good after you've been through such a horrible situation, Michael, that people feel better for having heard you speak well.</p>
<p><strong>Michael Hingson</strong>  37:36</p>
<p>Thank you. I hope so, because I think my job is to help inspire people, and now with a whole generation of people who have no personal experience of the World Trade Center at all, my job is to emotionally take them into the building with me and describe things in a, in a in a positive way, but describe things so that they are in The building with me, walking down the stairs with me, and then coming out the other end. And I do that because, in part, we have a whole generation that isn't familiar with the World Trade Center except just some sort of historic event. But even people who were alive and who remember it again, think about the fact that for most people, the World Trade Center was only as big as the photographs they see in newspapers or the size of their TV screen. And so it's although they they've got memories, it still is not something that most people relate to all that well. And what I need to do is to help people relate in some positive way to it. And I learned you read thunder dog, didn't you? Or have you</p>
<p><strong>Speaker 1</strong>  38:46</p>
<p>have not read it yet? Okay? Well,</p>
<p><strong>Michael Hingson</strong>  38:50</p>
<p>in Thunder dog, I talk about running away from tower two as it was collapsing, because we were very close to it. And one of the things that occurred was that as as the building was coming down and David ran, he was gone, and I caught up with him, but, but he was gone, and I turned and was running back the way we came. It's not to be the right way to go. The first thing I said was, God, I can't believe that you had us come out of a building just to have it fall on us. And when I said that to myself, I immediately heard in my head a voice as clearly as the audience hears me, and as you hear me, it said, don't worry about what you can't control. Focus on running with Rosella and the rest will take care of itself. And I had this absolute certainty that we would be okay if we worked together, which is what we had been doing. And that mantra, if you will, has stuck with me very well. We worry about so many things that we don't have any control over, and all that does is builds fear, and so that's one of the reasons we wrote last year live like a guide dog, which is my third book. It's all about learning to control fear and learning to recognize deal with the things. You really have control over and don't worry about the rest of it. It doesn't mean don't be aware, but don't worry about it, because there's nothing you can do to control it anyway.</p>
<p><strong>Speaker 1</strong>  40:09</p>
<p>Absolutely, that's true, and that's sound biblical advice, because that's what sure God tells us.</p>
<p><strong>Michael Hingson</strong>  40:16</p>
<p>Well, sure, absolutely. Well, tell me about the podcast, what caused you guys to decide that you wanted to to have the Clark report and actually start a podcast? What? What was the genesis of all of that?</p>
<p><strong>John and Val Clark</strong>  40:30</p>
<p>Well, many years ago, many years ago, we know we would watch the news and see how the stories were presented, and we felt a lot of the perspective was left out, which was more of a biblical perspective, something that gives people hope. You just hear bad news, bad news, but where's the hope? And we just wanted to do something. We brought the news headlines forth, but from a biblical perspective. So we had to wait for John to retire, of course, and so we've been waiting a long time to be able to do this. So we're glad we're blessed to be able to do it.</p>
<p><strong>Speaker 1</strong>  41:06</p>
<p>Now, you know, Michael, I tell folks that for 40 some years, I told the bad news, and now I'd like to tell the good news with this next phase of my life, and that good news is what we find in God's word</p>
<p><strong>Michael Hingson</strong>  41:20</p>
<p>well, and you know, it's high time we start hearing good news and and again, even the news that people would normally view as being bad. Again, it's what you can and can't control. And so if you can present that in a way to help people move forward, that's always a good thing. It's true.</p>
<p><strong>Speaker 1</strong>  41:42</p>
<p>Yes, we spoke recently with one of the people from Samaritan's Purse, who was down in Texas, where they had all that flooding recently, and this tragic case and the worlds who perished in the flooding, and we asked him, What do you say to people? And he had been to any number of tragedies when they asked why, and you don't really want to give a person an answer to explain everything. They just want to be they want you to listen to their story, and they want you to care and show you care, and a hug, a smile, all those things make a difference. They're not really looking for an explanation, so to speak. Yeah.</p>
<p><strong>Michael Hingson</strong>  42:30</p>
<p>And unfortunately, some people say, Well, you're not giving answers. You're not explaining anything that, in part, is, at least in part, of what faith is about and the the reality is, why do you have to have specific answers to everything when you really need to figure it out for yourself? Because we can't give answers all the time. People need to learn and discover</p>
<p><strong>Speaker 1</strong>  42:59</p>
<p>yes and your situation where you heard the voice of God telling you what to do. I mean, you go through that situation again, but after you went through it and you heard the voice of God, I'm sure you were solidified in your faith, you know. But God's there. He's in I don't understand everything that's on, but I don't have to understand everything. I just need to understand that he is there and I am in his hands ultimately</p>
<p><strong>Michael Hingson</strong>  43:26</p>
<p>Well, and that's really it, which is why I very much today, consistently tell people, don't worry about what you can't control. Focus on what you can and learn what that is, and let the rest take care of itself.</p>
<p>43:42</p>
<p>That's true. Excellent advice.</p>
<p><strong>Michael Hingson</strong>  43:45</p>
<p>It is. It is so hard to get people to do that, but again, you'll be a whole lot less fearful. That doesn't mean that if things happen, you're not going to be afraid. But what we do need to do is to learn that we can control that fear and not let it overwhelm us or, as I put it, blind us. What we need to do is to learn how to use that fear to be a very powerful motivator and a very powerful mechanism to help us stay focused.</p>
<p><strong>Speaker 1</strong>  44:15</p>
<p>I heard someone say once that worry is a down payment on a problem you may never have</p>
<p><strong>Michael Hingson</strong>  44:21</p>
<p>and probably won't have, I mean, because we more than 90% of what we're afraid of never happens. Yes, now there's a an endeavor. There's a part of business called business continuity, and I spoke at a conference relating to that last year, and the people who are in that business describe themselves as the what if people. They're the people that plan for emergencies. They plan for all of the things that could happen, and they're the ones that think about, what do we do in different situations? But the other part of it is they're not doing. It Out of fear. They're doing it because they know that they need to keep the businesses running, and that's part of the whole issue that we all can learn to do that if we try.</p>
<p><strong>Speaker 1</strong>  45:10</p>
<p>So we know a lady, in fact, we interviewed her for our podcast, and she has been through a number of health challenges, everything, ever since she was a child, and she wrote a blog or a post some years back about changing your thought patterns from what if to even if, mm hmm, and even if I go through this, God is still with me. He hasn't abandoned me, and he still is on the throne.</p>
<p><strong>Michael Hingson</strong>  45:44</p>
<p>Yeah, and again, it's all a matter of putting it in perspective. So how do you choose what topics to cover? How do you find your guests and how do you choose what you want to cover?</p>
<p><strong>John and Val Clark</strong>  45:58</p>
<p>Well, we look at the current headlines. And then we see how that needs what we believe to be told with a biblical perspective to it. And then we seek out guests from just people we see on TV or online or or know of and that know how to speak to that topic from a biblical perspective?</p>
<p><strong>Speaker 1</strong>  46:24</p>
<p>Yeah, we've now. We started back in July, so it's still relatively new. We do a weekly thing, and we've talked about, for example, anxiety. How do you fight anxiety? What about anger issues? What's the best way to control our anger. You know, the Bible says Be angry and sin not we talked about the wars that Israel is going through right now, and what's it like to be there. Things have calmed down quite a bit since a few weeks ago, when we talked to this lady in Israel. We did a podcast that just dropped today on marriage, and we talked to one of the nation's leading researchers on marriage, and he has some very interesting findings about the consequences, for example, of waiting longer to get married and saying, you know, I want to build up my career first, and then I'll do this. But that has consequences. And he's found that people who are married, they they have, are more financially stable. They tell researchers that they're happier, they have better romantic and sex lives, and all the things that the media and the talking about pop culture speaks against. You know, married people are boring and they don't really have a lot of fun and all that. Well, when you do the actual research and the surveys, you find that they're actually having more fun and more enjoyment of life than those who are single.</p>
<p><strong>John and Val Clark</strong>  47:48</p>
<p>And we interviewed a couple that were married. Has they have been married for 65 years? Yes, a long time.</p>
<p><strong>Michael Hingson</strong>  47:57</p>
<p>You guys have been married for a little while,</p>
<p><strong>John and Val Clark</strong>  48:00</p>
<p>39 years. I years, so I</p>
<p>48:04</p>
<p>robbed the cradle, right?</p>
<p><strong>Michael Hingson</strong>  48:08</p>
<p>I love to tell people that so did my wife, because she was a year older than I was, but I but I also say that I taught her everything she knows. So, you know, yeah, she was in a wheelchair her whole life, and so I love to tell people she had the cutest wheels in town, but, but I hear what you're saying. Did this person give any idea of kind of maybe, what the ideal age was for for people to get married, based on his research, research was</p>
<p><strong>Speaker 1</strong>  48:43</p>
<p>mid 20s, when, I think he said mid 20s, yeah, and now is the average age is, I think, 30, when? When that happens? You know, people are different, and people have different personalities and what have you. But just when you have your own identity and you've established yourself, it's harder sometimes to mesh those two together. And of course, if you want to have children, the longer you wait to get married, the fewer you're likely to have.</p>
<p><strong>John and Val Clark</strong>  49:12</p>
<p>Yeah, and he said that attitude of, you know, we versus me. Think of it as a we versus together. The more you can think of yourself, you know, your one unit, just like the Bible says to to become one flesh, and you have to think like that, not it's all about me,</p>
<p><strong>Speaker 1</strong>  49:27</p>
<p>which is so different than what the world teaches you about it's all about me. I'm number one.</p>
<p><strong>Michael Hingson</strong>  49:34</p>
<p>We got married at ages 32 and 33 but as we we tell people we were and both of us were looking for the right person. It wasn't that we were against getting married younger or career, but we both were waiting for the right person to come along, and knew that that would happen, and then when it did, we met in January of 19. 82 and by June, we were talking a fair amount. And I actually took a trip to Hawaii to do some selling over there. And I took my parents with me. And at that time, Karen was a travel agent, so she did our ticketing, and I started calling her twice a day from Hawaii, and that's where it really started. So we I proposed in July, as it were, and we got married in November of 1982 but we knew that the marriage was going to last, because the wedding was supposed to start at four o'clock, and it didn't start until the quarter after four, because well over half the church wasn't there. Over half the church wasn't there. And at 12, after four, the doors opened, and this huge crowd came in. And so we were able to start, and we asked later someone, Well, where was everybody while they were outside in their cars waiting for the end of the USC Notre Dame game? Oh, and I want to point out that Karen being a USC grad, well, she graduated. He did her master's work at USC, we won, so God was on our side,</p>
<p>51:14</p>
<p>and that's the key to a good marriage, right?</p>
<p><strong>Michael Hingson</strong>  51:16</p>
<p>That's right, God being on your side always helps. It was Bailey's great. It was a it's a fun story, but, you know, it is interesting. I'm not surprised that he says the mid 20s. I watched something on 60 minutes a couple of weeks ago about frozen embryo and frozen eggs and and talking about, the longer you wait, the harder it gets.</p>
<p><strong>Speaker 1</strong>  51:42</p>
<p>Yeah, yeah. And you have a situation where he was talking about marriage rates and birth rates have plunged in Western nations like Japan and South Korea, where it's not it's well below replacement stage. And you have elderly people who have never been married, and they are, many of them dying of loneliness, yeah,</p>
<p><strong>Michael Hingson</strong>  52:10</p>
<p>well, you know, and I was married for 40 years, and I know that what I'm not going to do is move on from Karen, I move forward, and I make a distinction between those two, because if I move on, then I'm going to be looking for other things and all that. But I'm going to move forward, because I'm going to keep her in my memory and so on. And she, she's got a 40 year part in my marriage, my life, so of course, I'm going to think about her. And what a what a wonderful set of 40 years of memories, there is</p>
<p><strong>Speaker 1</strong>  52:41</p>
<p>and you were married, just was it a few weeks after you met?</p>
<p><strong>Michael Hingson</strong>  52:47</p>
<p>No, it was a few months. But it wasn't that long.</p>
<p>52:50</p>
<p>Okay, okay,</p>
<p><strong>John and Val Clark</strong>  52:52</p>
<p>so we were married after about seven and a half months, yeah,</p>
<p>52:56</p>
<p>about right after we met. It's about</p>
<p><strong>Michael Hingson</strong>  53:00</p>
<p>what it was with. We met in January and got married in November, so 11 months, but same thing, but we knew what we wanted, and the right person came along, and clearly that was was a good thing. And people say, Well, how can you marry a person in a wheelchair? And my response was, it worked out really well. She read, I pushed. Worked out well.</p>
<p>53:22</p>
<p>I Well, she sounds like a special lady, yeah,</p>
<p><strong>Michael Hingson</strong>  53:25</p>
<p>oh, she was brand is so you know, how do you all do when you're working on the podcast? You guys are married and all that, and I'm sure you're a good team. But what's it like working as husband and wife on the podcast</p>
<p><strong>John and Val Clark</strong>  53:42</p>
<p>was it's a different type of relationship, but still blending all those years of marriage together, we have challenges.</p>
<p><strong>Speaker 1</strong>  53:51</p>
<p>Yeah, we have we both have strong personalities. We both know what we want, what we don't want, and it's a matter of compromise, and sometimes I think she's wrong, and sometimes she thinks I'm wrong, but we both have the same common goal in mind, that we want to do something that honors the Lord and will be a benefit to people. We want to give people the help and hope that we believe God's Word provides through His Son, Jesus.</p>
<p><strong>John and Val Clark</strong>  54:18</p>
<p>And we've been wanting to do this for so long. So, you know, you make the compromise, yeah, and make it work. And how do you do that? You do a lot of praying. It can't be just me against you again, just as we were saying, it's gotta be we not</p>
<p><strong>Michael Hingson</strong>  54:34</p>
<p>a me. And so I'm assuming that also means there's a lot of talking, yes, yes, a lot of talk, and that's the key. I mean, praying is, is is great, but the two of you have to communicate. So talking is clearly key.</p>
<p><strong>John and Val Clark</strong>  54:49</p>
<p>Definitely, you have to speak up to say what you think. But also, you know, you gotta be considerate of the other person, right,</p>
<p><strong>Michael Hingson</strong>  54:58</p>
<p>right? It's all. All about communication. Got</p>
<p><strong>Speaker 1</strong>  55:01</p>
<p>you got two sinful people, and I'm not talking specifically about Val being sinful, but, but who put their lives together, and you're going to have disagreements and little friction from time to time, but we have the common goal, yeah.</p>
<p><strong>John and Val Clark</strong>  55:22</p>
<p>Fun. It's good that when we see the products come out, or hear people say that they enjoyed the podcast, yeah, they got something out of it, yeah. So it's great.</p>
<p><strong>Michael Hingson</strong>  55:32</p>
<p>Well, and that's what's really cool. I didn't ask you. How did you guys meet?</p>
<p><strong>Speaker 1</strong>  55:38</p>
<p>Well, in Wilmington, North Carolina, that was school, teaching at school, and I was a news broadcaster. And as part of a being a news broadcaster, you are required, or strongly suggested that you make public appearances in different places. You speak to church groups and school kids and civic groups, and we at our particular TV station were going out to different elementary schools to talk to the kids in an auditorium setting about the importance of wearing their seat belts. This is back in the mid 80s. And so I was assigned one school, and someone had told me, If I ever got to go to a particular school, I need to look up Val Blanding, because maybe you two could be together. I think you'd make a good match. So when I looked at the schools, I found that I was not assigned to her particular school, so I switched with the sports guy. I ended up at her school. After I finished talking to the kids in the auditorium about the importance of seat belts, I went up to one, I said, Do you know where a val Blanding is? And she pointed out Val, and I walked over to her, and that's how they met. So I think</p>
<p><strong>John and Val Clark</strong>  56:49</p>
<p>that student who pointed me out to him,</p>
<p><strong>Michael Hingson</strong>  56:54</p>
<p>Oh, yeah. And so Was it love at first sight?</p>
<p><strong>John and Val Clark</strong>  57:01</p>
<p>I say it was obviously liked him. He I invited him back to do another story, something with my class specifically. And he did come back.</p>
<p><strong>Speaker 1</strong>  57:12</p>
<p>I came back. Yeah, I could tell the very first meeting was very brief, maybe a 1520 seconds, because she was working trying to, you know, herd her kids and get them back to the classroom. And I'm passing through,</p>
<p><strong>John and Val Clark</strong>  57:25</p>
<p>and I wasn't supposed to be socializing anyways, because I was working, yeah, and so.</p>
<p><strong>Speaker 1</strong>  57:29</p>
<p>But during that 1520 seconds, she gave me a smile, and she gave me an indication that she wouldn't mind seeing me again buy</p>
<p><strong>John and Val Clark</strong>  57:37</p>
<p>them back to do another story. That's how it started.</p>
<p><strong>Michael Hingson</strong>  57:40</p>
<p>Well, there you go. And it worked. Yes, well, that's really cool. In 39 years, so you guys are doing well, so next year it will be Wow, big four. Oh the big four. Oh. So back to 1986 to 2026 that's pretty cool. Well, if you had the opportunity to view to interview and talk with anyone on the podcast, who would you like to get? What kind of what are some of the guests you'd really love to get?</p>
<p>58:13</p>
<p>Well, very Michael hangs it on. So who else do we</p>
<p><strong>Michael Hingson</strong>  58:16</p>
<p>need? Oh, listen to him.</p>
<p><strong>Speaker 1</strong>  58:19</p>
<p>Actually hasn't aired yet, but we'll, we'll put that on September 3 and September 10, our interview with Michael. Yeah, for me, you know, I was thinking actor Denzel Washington, because not only is he, you know, an Academy Award winning actor, he's been in some some of my favorite movies, but he's also someone who has spoken openly about his faith, and you dealing with that and use that and manage that in Hollywood, I'd love to hear the inside situation about that.</p>
<p><strong>John and Val Clark</strong>  58:53</p>
<p>Yeah, he's been married in time, and I could go with that. I'd say the same thing. That would be great.</p>
<p><strong>Speaker 1</strong>  58:59</p>
<p>Denzel Washington would be so Denzel, if you're watching right now, to have you on the podcast, and I think Michael probably would too. That'd be fun.</p>
<p><strong>Michael Hingson</strong>  59:07</p>
<p>Yeah, I'd love to. I mean, they're, they're a number of people who I think would be be fun to have on the podcast. And so I, I believe everybody has stories to tell, and so it's my job to try to help bring the stories out and and help people show the rest of us that we all can be more unstoppable than we think we are, because we tend to usually underrate ourselves. We we sell ourselves way too short anyway, much less dealing with faith.</p>
<p><strong>Speaker 1</strong>  59:42</p>
<p>And how did you Well, I know how you got started. I mean, after September 11 with this particular niche and trying to motivate people to that they are unstoppable, and they do sell themselves short too often. And I know you must get an excellent response when you. To speak to groups and situations like that.</p>
<p><strong>Michael Hingson</strong>  1:00:04</p>
<p>Four years ago, I began work with a company called accessibe, and they asked if I would do a podcast, because I was looking at doing a podcast to try to help generate funds, and instead, they hired me, but they said they wanted a podcast. And I said, What do you want? And they said, Well, we really don't care. What we want is something to show the world that we're a part of it. And so I started unstoppable mindset, and it's been going ever since. And at the end of August, the 29th of August, tomorrow, we'll publish episode 366 since we began in August of 20 Oh, 21 wow. Yeah, we went to two episodes a week when we got visible in LinkedIn, and a lot of people have asked to come on. So it's, it's been a lot of fun.</p>
<p><strong>Speaker 1</strong>  1:00:57</p>
<p>Well, you're an excellent host. I mean, you just, it's very comfortable talking with Yeah,</p>
<p><strong>Michael Hingson</strong>  1:01:02</p>
<p>that's true. Well, if people want to reach out to you, come on the podcast or or learn about budgets or whatever. How do they do that?</p>
<p><strong>Speaker 1</strong>  1:01:12</p>
<p>Clark at the Clark anymore? Well, if you go to the email, is Clark, no. Eon Clark. My parents couldn't afford the E Clark at the Clark <a href="http://report.com" rel="nofollow">report.com</a> is our email, and we have a website called the Clark <a href="http://report.com" rel="nofollow">report.com</a></p>
<p><strong>John and Val Clark</strong>  1:01:30</p>
<p>so Clark at the Clark <a href="http://report.com" rel="nofollow">report.com</a> to communicate with us.</p>
<p><strong>Speaker 1</strong>  1:01:34</p>
<p>Yes, that will be good, or just hit us up on social media. We're on X Facebook, not so much. Instagram, so LinkedIn,</p>
<p><strong>Michael Hingson</strong>  1:01:45</p>
<p>LinkedIn, yeah. Well, great. Have you guys, between you at all written any books or anything yet?</p>
<p>1:01:54</p>
<p>I have not, no. Have not written any books.</p>
<p><strong>Michael Hingson</strong>  1:01:56</p>
<p>Well, that's something to think about. Down the line. Probably you can make a book out of some of the podcast episodes, once you have enough to do it,</p>
<p><strong>Speaker 1</strong>  1:02:04</p>
<p>that's true. That's good. Love to think about that good idea we</p>
<p><strong>Michael Hingson</strong>  1:02:07</p>
<p>are well, I want to thank you for being with us today. This has absolutely been enjoyable, and I'm glad that we had a chance to chat. And as I've always said, this is a conversation, so we all contributed, but I think this is a wonderful episode, and I really appreciate your time being here, and we're anxious to hear more of what goes on on the Clark report, by all means. And I want to thank the rest of you for listening and watching us today. Thank you for being here and being a great audience. Love to hear from you. Feel free to email me at Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, Michael H i@accessibe.com or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and hingson is h, I N, G, S o, n, wherever you're observing our podcast, please Give us a five star rating. We love your reviews. We appreciate you talking about us and hopefully saying nice things. We really want to hear your thoughts. And if any of you, including you, John and Val, know of anyone who ought to be a guest or you think ought to come on unstoppable mindset, we're always looking for more. Folks would really appreciate your ideas and your thoughts, and now we're all going to have to go out and look for Denzel Washington, by all means. But I want to, I do want to thank you all again for being here. This has been absolutely a joy, and I appreciate your time. Thank you</p>
<p><strong>Speaker 1</strong>  1:03:36</p>
<p>for having us. Thank you for having us, and thank you for all you do, Michael, just inspiring people and advocating for those who have disabilities and challenges and just who are tireless in what you do.</p>
<p><strong>Michael Hingson</strong>  1:03:53</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Faith, Perspective, and an Unstoppable Life Beyond Broadcast News with John and Val Clark</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5709be08-b8eb-4ec4-ad7c-8b5991418615.mp3?source=rss&amp;ext=asset.mp3" length="94984242" type="audio/mpeg" />
<itunes:episode>400</itunes:episode>
</item>
<item><title>Episode 399 – The Unstoppable Truth About Book Marketing and Media with Mickey Mickelson</title>
<guid isPermaLink="false">https://pinecast.com/guid/14861648-bf96-418b-a839-eecfbfaedf93</guid>
<pubDate>Tue, 23 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:04:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/31c4a235-155f-42c3-a9bf-aa41c8d8d712/UM399-Mickey_Mikkelson-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when curiosity, resilience, and storytelling collide over a lifetime of building What does it really take to build an Unstoppable career in publishing without shortcuts or hype? In this episode, I sit down with publicist Mickey Mickelson to talk about the real work behind book promotion, author branding, and long-term visibility. Mickey shares his journey from banking into publishing, how Creative Edge grew from one client to over one hundred, and why most authors misunderstand marketing, social media, and publicity. We explore why relationships matter more than bestseller lists, how authors limit themselves by staying inside their genre, and why professionalism is non-negotiable in media. This conversation is a practical look at what it takes to build trust, credibility, and an Unstoppable presence in today’s publishing world.</p>
<p><strong>Highlights:</strong></p>
<p>00:09 – Hear why relationships, not hype, sit at the core of an Unstoppable publishing career.03:56 – Learn how real-world work experience shaped a practical approach to marketing and publicity.05:33 – Discover how Creative Edge was built around connection, vision, and long-term thinking.10:29 – Understand what publicists actually look for before agreeing to represent an author.12:16 – See why traditional publishing myths still hold authors back today.16:37 – Learn why social media presence directly impacts the success of media opportunities.21:09 – Understand how authors limit themselves by focusing only on genre.27:08 – Hear why professionalism and follow-through matter more than talent alone.39:28 – Learn why books do not stop being marketable after six months.54:09 – Discover what authors can do right now to build stronger branding and visibility.</p>
<p><strong>About the Guest:</strong></p>
<p>Mickey Mikkelson is the founder of Creative Edge Publicity. </p>
<p>Mickey graduated from the Northern Alberta Institute of Technology with a Marketing Diploma in 1996.</p>
<p>In 2006, he began his work in the literary and bookseller industry as the Special Events Manager for Chapters/Indigo, Canada’s largest bookstore chain, in St. Albert, Alberta.   In 2015, he formed Creative Edge Publicity, an aggressive publicity firm that specializes in advocating for both the traditional and independent artist.</p>
<p>Since founding Creative Edge, Mickey has signed some of the top talents in the literary industry, including multiple award-winning authors, <em>New York Times</em> and <em>USA Today</em> bestselling authors, and successful indie authors, many of whom have become international bestselling authors while working within the Creative Edge brand.</p>
<p>Creative Edge was also listed at the Publicist Of The Year for 2024 by USA Global TV and works in tandem representing a number of authors with the award-winning social media and book marketing firm, Abundantly Social located in Houston TX.</p>
<p><strong>Ways to connect with Mickey</strong>**:**</p>
<p>Website:  <a href="https://www.creative-edge.services/" rel="nofollow">Creative Edge Publicity - Home</a></p>
<p>Facebook: <a href="https://www.facebook.com/mmcreativeedge/" rel="nofollow">(19) Facebook</a></p>
<p>Instagram: <a href="https://www.instagram.com/mikkelsonmickey/" rel="nofollow">Instagram</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/creative-edge-05b6b7119/" rel="nofollow">Creative Edge | LinkedIn</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, hi everyone. I am your host, Mike hingson, and you are now monitoring unstoppable mindset. Our podcast goes on twice a week, and today we get to have a wonderful guest who I've gotten to know over the past few years. His name is Mickey Mickelson. He is a publicist, and he'll tell us more about that. He's been a publicist now for, what, 1011, years, so it's been a while and and he does all sorts of constructive things, and I'm sure we'll get to talk about a lot of that as we go forward. Me being an author, he and I have worked together, and I've enjoyed that as much as anything. So anyway, Mickey, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Mickey Mickelson</strong>  02:06</p>
<p>Thank you so much, Michael, it's a pleasure to be here, and I just appreciate the opportunity.</p>
<p><strong>Michael Hingson</strong>  02:12</p>
<p>And I should tell you that Mickey is up in Canada, and we've just been complaining, or he has more than I because he said, in a couple of months, we're recording this in August. In a couple of months, he says it's going to be very cold up there, and right now down here, it's going to get up to 108 degrees Fahrenheit today. So wow, lovely weather, no matter what they say. So there's always something about the weather to talk about, I guess. Well, why don't we start as is always fun to do, why don't you tell us kind of about the early Mickey growing up and all that</p>
<p><strong>Mickey Mickelson</strong>  02:46</p>
<p>early Mickey growing up? Sure, only child broken home. Traveled a lot to different cities from grade one to grade seven. I was probably in four different cities overall. Had an insane love for comic books. Had a wonderful love for pets, which is still stayed true today. Always had a dog or a cat in the house, and just one of those things, you know, going back and forth between mom and dad and figuring life out while enjoying fantasies of the comic book world to invest him.</p>
<p><strong>Michael Hingson</strong>  03:22</p>
<p>So, yeah, so they were divorced, and you went between them, huh?</p>
<p><strong>Mickey Mickelson</strong>  03:27</p>
<p>Pretty much, but that's okay. They they both. They both love me and couldn't make it work. But that's, you know, it is what it is. Every challenge reaps a benefit in your lifetime. So, yeah,</p>
<p>03:40</p>
<p>how did you discover that?</p>
<p><strong>Mickey Mickelson</strong>  03:43</p>
<p>Trial and error, to be honest, have I made a lot of mistakes overall, absolutely, but you learn from them, you grow from them, and then you just move on with your life. So everything that you do, it builds something else to what you can capture and be successful with.</p>
<p><strong>Michael Hingson</strong>  04:00</p>
<p>So, yeah, so you, you kept going back and forth between them, went to school? Did you go to college?</p>
<p><strong>Mickey Mickelson</strong>  04:09</p>
<p>I didn't go to college. Initially, after high school. I didn't complete high school as a kid, but I learned the hard way that after working for a year in restaurants and dishwashers and stuff that it's not what I wanted to do, so I worked for a full year, finished my high school through continuing education, then I saved for college myself, didn't get a loan for it, and completed about a marketing diploma from the northern Alberta's Technology with no loans outstanding.</p>
<p><strong>Michael Hingson</strong>  04:41</p>
<p>So, yeah, how did you? How did you pay for it? You obviously worked.</p>
<p><strong>Mickey Mickelson</strong>  04:45</p>
<p>I worked for a full year to save for a while, lived with my mom and paid for all the schooling myself.</p>
<p><strong>Michael Hingson</strong>  04:54</p>
<p>So you got a degree in marketing, diploma, not a degree, a diploma in marketing. Okay? Okay with technology school? Yeah, right, okay, well, that's fine. Then what did you do with it?</p>
<p><strong>Mickey Mickelson</strong>  05:07</p>
<p>Worked a little bit, and then got into the financial industry. I was a banker for about 12 years, account executive for a corporate company for about 12 years overall. And then I formed my company, which I'm doing now, as you know. So, yeah, what?</p>
<p><strong>Michael Hingson</strong>  05:27</p>
<p>What made you go from, well, from originally doing marketing kinds of things into banking? What? Why the switch</p>
<p><strong>Mickey Mickelson</strong>  05:39</p>
<p>I worked at Indigo, which is the largest bookstore chain in Canada, for about two years, setting up special events and stuff. And then, when I was in the corporate world on the road, six days a week, visiting credit union to Grady and talking with CEOs and lenders about banking systems and banking solutions, one of my co workers published a book, and so her name was Miranda, oh. And so I offered to help her get the word out about the book. We had so much fun. Michael, we did eight, eight stores within, I think, a 10 day basis in March of 2015 and she did all these signings, and I got some outreach for her from the media perspective, not knowing anything, but we had so much fun that I decided to start a little company, and that was in March of 2015 by August, I'd signed 36 clients, and so creative edge was born, and now we have over 100 so it's crazy.</p>
<p><strong>Michael Hingson</strong>  06:40</p>
<p>How did you come up with the name creative edge for the name of the company?</p>
<p><strong>Mickey Mickelson</strong>  06:44</p>
<p>My nine year old autistic daughter picked it out, as well as our logo, which is two puzzle pieces connecting, basically stating you're connecting everything from from authors and networking. And so that was what happened there, and it was very so that's what stemmed from. One puzzle piece is blue, one puzzle piece is white, and it's all connection together. Cool.</p>
<p><strong>Michael Hingson</strong>  07:14</p>
<p>Well, how did you end up going into banking 12 years before that,</p>
<p><strong>Mickey Mickelson</strong>  07:19</p>
<p>I was working for enterprise, rent a car in a assistant manager position. And in Lloydminster, where I live, and RBC, which was one of our accounts, their manager, asked me if I would consider trying the banking world. And that's how that started. So that's that's how that all worked out.</p>
<p><strong>Michael Hingson</strong>  07:40</p>
<p>What did you think of being in banking? And I asked that because a couple of days ago, we had someone on as a guest who was talking about the fact that he did a lot of of work in the banking world for a while, but he realized that that was kind of draining him. And is, as he said, he was successful at work, but not much of anything else, because he put so much effort into it that he missed the rest of life.</p>
<p><strong>Mickey Mickelson</strong>  08:05</p>
<p>There's a lot of stress to banking. You're obviously in charge of people's money. You're obviously in charge of people making financial decisions. And then there's the whole targeted aspect about sales focus. So there's a lot of stress to it. Did I enjoy networking and meeting people and all that I definitely did? Would I go back to it? Probably not at this stage. It's just too high stress for what you do, and I prefer to work with creatives rather than the whole numbers aspects. So that's why I do what I do now.</p>
<p><strong>Michael Hingson</strong>  08:38</p>
<p>Yes, kind of limiting from in the banking world to do a lot of creativity, because only a few people really do that, unless you do creative financing, which could get you in a lot of trouble later on. Absolutely.</p>
<p><strong>Mickey Mickelson</strong>  08:54</p>
<p>I mean, could I go back to banking? I have enough experience, I could, but I don't want to. I enjoy what I'm doing now.</p>
<p><strong>Michael Hingson</strong>  09:00</p>
<p>So well, there's a lot of a lot of truth to that, and there's a lot of value in doing what you enjoy doing. It's not nearly as much of a job if you really enjoy it, and you go to work every day and you don't even necessarily even view it as work.</p>
<p><strong>Mickey Mickelson</strong>  09:20</p>
<p>I It's a good point. I get to work with over 100 of the most talented literary people. You being one of them in this industry, and I get to do it on a daily basis. I wouldn't trade my life for anything right now is based on all the dynamics of what I do every single day. So, yeah,</p>
<p><strong>Michael Hingson</strong>  09:49</p>
<p>well, and again, that that counts for a lot because you you're much more committed to what you really like to do, which, which helps a lot. Yeah. So do you work out of an office or from home? Do you have a staff? How does all that work?</p>
<p><strong>Mickey Mickelson</strong>  10:06</p>
<p>I work from home, actually, and it's not set hours. There's probably more hours in the day that I put through than ever. I don't have a staff, although my my my daughter will be joining me starting next month to learn the ropes. So I'm excited about that</p>
<p><strong>Michael Hingson</strong>  10:23</p>
<p>is that your autistic daughter, it is</p>
<p><strong>Mickey Mickelson</strong>  10:25</p>
<p>all right. Well, that's cool. Yeah, she's gonna even learn the publicity Dane and do some press releases and reach out to some media with my direction and things like that. So, well, that's kind of cool, I think. So hopefully everyone else feels the same way, we'll find out.</p>
<p><strong>Michael Hingson</strong>  10:41</p>
<p>Nice to have somebody who works with you, who you know 100% Yeah, so that that helps a lot. But I'm, I'm glad it's I'm glad it works out. I'm glad she's going to join you. That'll be kind of fun.</p>
<p><strong>Mickey Mickelson</strong>  10:55</p>
<p>Yeah, I think so. I mean, there I've had like affiliates in the past. I've tried to try to figure out what I do, and some of them couldn't figure that out. I do have a business affiliate partner, as you know, in Houston, Texas, and we worked all together as well. But my daughter, coming aboard is hopefully going to be a game changer, and she'll learn some valuable career stuff, and at the same time, get to work with her dad. What's wrong with that? Nothing.</p>
<p><strong>Michael Hingson</strong>  11:21</p>
<p>Yeah, that's as good as it gets. And you can't, can't complain about that, no. So you started creative edge in 2015 and as you said, you've grown to have over 100 people. What? What do you look for when you're signing creative people,</p>
<p><strong>Mickey Mickelson</strong>  11:40</p>
<p>people who have a vision of what they want to do, people who don't expect to be on the New York Times bestseller list the first week, people who are grounded, people who are not as concerned about reach as they are getting opportunities. And really people who know initially or have an idea of what they want to do with their books. This, this whole publicity client relationship, as as you well know, Michael, we work together for years. It's it requires work, and it requires acquires relationships, not only from the media perspective, but with each other. And so anybody I sign has to be in tune with that. That's all.</p>
<p><strong>Michael Hingson</strong>  12:26</p>
<p>Have you found people that talked a good line but you decided either to not sign or who later you decided really didn't fit the model of what you're looking for?</p>
<p><strong>Mickey Mickelson</strong>  12:38</p>
<p>That's happened a number of times. Yeah, yeah, because you can't, you can't find out everything in an hour long interview about each other, to be honest. And sometimes it works. Most of the time it works and it's a direct fit, sometimes it turns out to not be a fit. So you just shake hands and call it a day.</p>
<p><strong>Michael Hingson</strong>  13:02</p>
<p>Well, and, and that's fair, and there's, there's times that you got to do that. How do you think the whole publishing world has changed, say, over the past 20 years or so? Because clearly, there have been a lot of changes. And, and people keep saying there are a lot of changes. What kind of changes do you think you've experienced or encountered from publishers and so on in, let's say, the last 2025, years.</p>
<p><strong>Mickey Mickelson</strong>  13:27</p>
<p>I think there's a mindset with the publishing world that, and this is going, from an indie author standpoint, is that everybody and their dogs want to be published by the traditional publishers, because then they don't have to market their books, which is a complete fallacy. Actually, it's actually the opposite, because even if you are with a big publisher, ie Penguin, for example, for one their in house publicists are very good at what they do, but they're only going to work on the book for three months, and you still have to market it after the fact. So what do you do after that? If you have no experience marketing the book, how are you going to do that? And the other issue is, there's so many writers now who have put out books like there's millions of books being published a year, and the media are being bombarded by everybody asking for opportunities, asking for interviews, asking for reviews, all of that, and they have to make selective judgments as to what they're going to carry and cover. So it's really, really important, from a writer's standpoint, that whatever you're doing is of high quality, because it's not, it's going to show up eventually, and then you're not going to gain coverage. That's the difference that we have now compared to 20 years ago.</p>
<p><strong>Michael Hingson</strong>  14:46</p>
<p>Do you think that publishers do less marketing overall now, though, than they used to, or do you think that's really changed?</p>
<p><strong>Mickey Mickelson</strong>  14:54</p>
<p>I don't think it's changed. I just think that people weren't educated about it. I think that. The Big Four specifically, they do a lot of social media blitzes. They do coverage overall, but it's limited in scope. They're going to focus on a new release, because that's what they have to do with so many projects they have. They're not going to focus on the audiobook. They're not going to focus on the trade paperback book. They're not going to focus on the backlist bugs. They're not going to do any of that because that's not what their mantra is. Their focus is on the book at the time of release. That's what their focus is. And some writers who were in the 1% of their highest level are going to get that attention, and the mid, mid card or the lower level writers publish with those firms aren't going to get as much attention. It's just dynamics, yeah.</p>
<p><strong>Michael Hingson</strong>  15:46</p>
<p>Well, popular. There you are, right. I guess I'm kind of, in a sense, the exception to the rule, since in its first week out back in 2011 thunder dog did get on the New York Times bestseller list. Of course, it was published a month before the 10th anniversary of September 11, which counts for something. But still we do and always have done a lot of marketing of thunderdog, one of the things I've been very blessed with is we've gotten over, I think now, 1600 reviews on Amazon and so on for thunderdog from people who've read it. And reviews count for a lot, don't they</p>
<p><strong>Mickey Mickelson</strong>  16:35</p>
<p>absolutely but I mean, in your case, Michael, with your story, it's definitely a moving story of like, you want to talk obstacles. You you had the biggest obstacle and you went through that. It's incredible what you did. So it makes sense that the book would have the success that it had, right?</p>
<p>16:53</p>
<p>So, yeah, I think, I think though,</p>
<p><strong>Michael Hingson</strong>  16:58</p>
<p>Thomas Nelson did some things early on. They certainly exposed it to Kirkus, which is the company that writes for publishers and libraries and so on, and does review books. And they they did other things, and Amazon recognized the value of it and bought a bunch of copies so that that helped make it more visible. But still, I do understand what you're saying. And I, you know, I guess, what I do wonder, from a marketing standpoint, is, how effective do you think social media really is to marketing today? Because I know, when talking with Tyndale house about live like a guide dog, they say, basically, the marketing they do is all on social media. And it just seems to me, there is more to marketing than just social media.</p>
<p><strong>Mickey Mickelson</strong>  17:48</p>
<p>You have to have a large presence on social media to make interviews effective. Yeah, it's the same, same token. If you don't have a strong social media presence, any interviews I book a client for is not going to have the effect that the client is looking for in terms of promotion, branding or sales, yeah, because no one sees it outside of friends and family, there has to be a combination of both those things in order for something, especially now in this day and age, yeah, in order for something to work, I mean, I met a writer two months ago who said, Mickey, I like you. I want to work with you, but I'm not going to do any social media. I'm like, Okay, well, we can still work together if you want, but don't expect any traction then. Well, I'm just gonna reach out to the people I know and do that, but I'm not on Facebook. Michael, you should be, because Facebook is still the largest social media outlet out there. Yeah. And if you don't have that presence, who's gonna see your interviews</p>
<p><strong>Michael Hingson</strong>  18:58</p>
<p>so well? And we created an author page on Facebook for me, and we even created in a thunder dog page. And we actually have a Roselle 911 guide dog Facebook page. So Roselle gets her share of hits. I'm sure</p>
<p><strong>Mickey Mickelson</strong>  19:16</p>
<p>she does. I'm sure she does. Michael, it's important to have social media presence, yeah, along with along with the interviews and everything else that you're doing, you have to have both to be successful.</p>
<p><strong>Michael Hingson</strong>  19:27</p>
<p>I haven't done much on Instagram, nor Tiktok, because neither of those are really accessible. So me interacting with those is a real challenge.</p>
<p><strong>Speaker 1</strong>  19:36</p>
<p>No, I understand that completely, and</p>
<p><strong>Michael Hingson</strong>  19:39</p>
<p>they're not really fixing it, and Facebook is actually doing some things that make it a little bit less accessible than it has been in the past, but it is still usable, and so it's fun. So it's it's, it is important to have that social media presence. And the reality is, any author who want. To have their book be visible, has to be a good marketer. There's just no way around it. And they can expect, and shouldn't expect, you to do all the work. They have to do a lot of the work. You can advise you can help, but they still have to do it 100%</p>
<p><strong>Mickey Mickelson</strong>  20:16</p>
<p>they have to help themselves. I can't wave a magic wand. Darn. All this stuff and expect no work from the other side and to be effective. It just doesn't work</p>
<p><strong>Michael Hingson</strong>  20:27</p>
<p>that way. Hate it when that happens.</p>
<p><strong>Mickey Mickelson</strong>  20:34</p>
<p>Well, yeah, what it is, I guess. But yeah,</p>
<p><strong>Michael Hingson</strong>  20:37</p>
<p>it is. It's okay. But in a in a really good working world, it's a team effort, because there are a lot of things that you do, and there are a lot of things that you can do, as you just pointed out, to advise authors, but authors have to take that advice and and make it work.</p>
<p><strong>Mickey Mickelson</strong>  20:56</p>
<p>That's right 100%</p>
<p><strong>Michael Hingson</strong>  20:59</p>
<p>and for me, I know it helps to have a dog around. No question. When we go do public speaking events and sell books, I always tie guide dog down to the front of the table where we're selling books. And I tell people, if you buy books, you can pet the dog. Of course, anybody who wants to pet him is really welcome to but it is fun to tease them. And the other thing I do during speeches is I tell people that you got to come and buy books because Alamo has just told me that we're running low on kibbles and you don't want him to starve, do you? It's a lot of fun. Of course it would be no story's been great well and and he loves the attention. So you can't do better than that.</p>
<p><strong>Mickey Mickelson</strong>  21:49</p>
<p>That's right, exactly, 100%</p>
<p><strong>Michael Hingson</strong>  21:52</p>
<p>but it is, but it is true that that authors have to market and and need to learn to do that.</p>
<p><strong>Mickey Mickelson</strong>  22:00</p>
<p>They do and they don't. They shouldn't second guess things, and they shouldn't just focus on their genre and expect results. There's so many things out beyond that that a person can do to have success. So yeah,</p>
<p><strong>Michael Hingson</strong>  22:15</p>
<p>well, you say they have to go beyond their genre. What do you mean by that?</p>
<p><strong>Mickey Mickelson</strong>  22:20</p>
<p>Well, a lot of writers will write a horror book or a thriller book, and they'll they'll say, Well, we have to pitch it to only those specific areas, and you don't. You can have success pitching it on a general sense. You can have success finding outlets that will will focus on you and build your resume up, which is what we're doing. We're building a media resume. That's what we're doing. And so the ones that pigeon and hold themselves into it has to be science fiction or has to be horror. It has to be this in order to be successful. They're actually limiting themselves in terms of opportunities and reach.</p>
<p><strong>Michael Hingson</strong>  22:57</p>
<p>When thunder dog was published and it started going into bookstores like Barnes and Noble and so on, and even Thomas Nelson said that they're going to put it in the animal section. And I'm not opposed to anything, but I said, Well, why? It's really an inspirational book. It's about my experiences and so on. In the World Trade Center, they said, Yeah, but there are a lot of people who love animals, and going in the animal section at least as part of what we do is really important. And they were right. And today, I see it more often than not in animal sections of bookstores, but I do, I do find it elsewhere, but it definitely is in the animal section. And I'm sure live like a guide dog is also,</p>
<p><strong>Mickey Mickelson</strong>  23:42</p>
<p>well, there's so many, and we're talking about this right now. Michael, with you specifically, we're booking you with all kinds of pet podcasts, because they want to hear your story. Yeah, so it's another way to leverage your your branding.</p>
<p><strong>Michael Hingson</strong>  23:54</p>
<p>The only thing that's the only thing that's disappointing about that is they want to talk to me. They don't want to talk to Alamo.</p>
<p><strong>Mickey Mickelson</strong>  24:02</p>
<p>Well, maybe we can bring it up,</p>
<p><strong>Michael Hingson</strong>  24:05</p>
<p>see where that gets you.</p>
<p>24:08</p>
<p>Yeah, exactly, yeah.</p>
<p><strong>Michael Hingson</strong>  24:11</p>
<p>Well, and, and it's and it's fair, it's appropriate, because the reality is, that's where it is. And we have in both books a lot of good lessons that people can take to heart about their own animals, their own dogs and cats, for that matter, but, but you know they can take to heart whether they do is another story. I've heard so many people say, Oh, my dog could never do what your dog does. My dog would never be that calm. And my response generally is, and how much do you set the rules? How much do you really interact with your dog to let the dog know what you want and want and what to expect? And there are ways to do that without slapping the dog and saying no and all that, but people don't do that,</p>
<p><strong>Mickey Mickelson</strong>  24:58</p>
<p>and how would they know they were never. That position. So how will they know what the dog can or can't do?</p>
<p><strong>Michael Hingson</strong>  25:03</p>
<p>Yeah, and how would the dogs know what you expect exactly? Nope, 100% so it works out. But you know, one of these days, if somebody wants to talk to Alamo, I'll give them the opportunity. I'm not sure how far they're yet, but you know,</p>
<p><strong>Mickey Mickelson</strong>  25:19</p>
<p>that'll be a press release and a half we'll enjoy sending out.</p>
<p><strong>Michael Hingson</strong>  25:22</p>
<p>Yeah, wouldn't it, though, exactly, but it is, it is cool. Well, so it's, it is true that that it's important to really look at all aspects of a book when it's published and what you do with it. And so you've got now over 100 clients. What mostly do you do for them as a publicist today?</p>
<p><strong>Mickey Mickelson</strong>  25:48</p>
<p>Oh, all kinds of crazy things. I set up press releases. I set up radio, TV, podcast interviews, guest posts in magazines, book reviews. Give them interview advice, have discussions around branding, pivoting, doing all kinds of different stuff, and wearing different hats and and and catering to everybody's different personalities. So there's a lot, but I love it, and I enjoy it, and I wouldn't change a thing with that.</p>
<p><strong>Michael Hingson</strong>  26:22</p>
<p>So, yeah, what kind of exposure Have you had, or what kind of work have you done with arranging any kind of book tours? I mean, you know, you hear from the very famous people, they're on this tour and so on. Do you ever get involved in that?</p>
<p><strong>Mickey Mickelson</strong>  26:36</p>
<p>I'm actually doing a western Canada, slash, I guess, almost a national tour right now, with an author. His name is Sebastian de Castel. He's a highly acclaimed fantasy author, and we set up 2022, tour dates across Canada and a couple in the States as well. So yeah,</p>
<p><strong>Michael Hingson</strong>  27:00</p>
<p>well, we haven't done a book tour yet. We'll have to work on that sometime.</p>
<p><strong>Mickey Mickelson</strong>  27:03</p>
<p>We can try that for sure. Now, this works, now that I know it works.</p>
<p><strong>Michael Hingson</strong>  27:08</p>
<p>Well, we did a little one when thunder dog was published, Thomas Nelson had me go to a few things. I appeared on a CNN show on the 700 club, and a couple things. It wasn't huge, but, but it was relevant, and it worked. And now I think next year is going to be interesting, because it is the 25th anniversary of the World Trade Center terrorist attack. So that might be a really good opportunity to do all sorts of things. Marketing wise, I know when I'm when I'm reaching out to explore speaking events. Now I mentioned the the fact that next year is the 25th anniversary, because it means that people are going to be paying more attention, especially if they get to experience somebody who was there. It's just going to be different than than in previous years or in following years.</p>
<p><strong>Mickey Mickelson</strong>  27:59</p>
<p>No 100% and we will definitely do some stuff around that. Mike, yeah, it'll be fun.</p>
<p><strong>Michael Hingson</strong>  28:04</p>
<p>Yep, agreed. It's just one of the things that's all about marketing, though. So for you, what's the most stressful part of what you do besides having a dog do a press interview? For you,</p>
<p><strong>Mickey Mickelson</strong>  28:19</p>
<p>the most stressful piece is managing everything every day and ensuring that clients are happy and they're getting coverage, but also understanding that it's not always going to be mainstream coverage that they get based on opportunities and just all of those kind of things. Yeah, and the other thing that drives me nuts, and my clients going to HATE me for saying this, but I'm going to bring it up, is I can't stand no shows. They drive me to no end. That is my bane of my existence, when a client no shows on an opportunity or contacts a media outlet without CC me and saying they can't be there for that day. That's the thing that drives me batty the most. Yeah, it just is.</p>
<p><strong>Michael Hingson</strong>  29:14</p>
<p>I know when I arrange interviews with people to either do an intro call about coming on a podcast or doing a podcast that's mostly at the intro call level, and people don't show up. And one of the things is, I always have them do the scheduling for a couple of reasons. I want them to schedule it when it's convenient for them, which is the biggest issue. And we had one this morning. The guy approached me an email and said that he would be a great guest, and here's why, and all that. And I saw I sent him the letter, and I said, schedule it, and I'm glad to do it. And he never appeared. Now probably about half the time, there are legitimate reasons. There was a health issue or something, and. You know, one we had a few weeks ago, there were storms and the Internet wasn't working, but that was okay. We got through it. But the fact is that there are some that just don't show up. And I agree with you, that is extremely frustrating.</p>
<p><strong>Mickey Mickelson</strong>  30:17</p>
<p>Well, take your branding and your career seriously, and if you're going to book something, unless there's a major disaster in your world, if you book something and you've picked your schedule for it, be there, yeah, or let your publicist know that you're not going to be there, so he can pivot and and make different arrangements for that Sure, and that's fair, right? That's the part that drives me. And now you're going to events. I'm sorry, Michael, but that's the part that baffles me. The mode most is a client. Something comes up, whether it's emergency or something else comes up, and then they take it upon those cells to reach out to the media outlet themselves, not CC me, and then the media media person contacts me and asks me, what's going on? Yeah, well, it doesn't. It shouldn't work that way, to be honest. Yeah, I need to be the focal point of all that stuff.</p>
<p><strong>Michael Hingson</strong>  31:15</p>
<p>So that's why, when I schedule times with people and I put something on my computer and file it. I always, not only put the person's name or whatever, but I say things like from Mickey, so I also know and remember that you're part of it.</p>
<p><strong>Mickey Mickelson</strong>  31:32</p>
<p>Thank you for that. I appreciate that</p>
<p><strong>Michael Hingson</strong>  31:35</p>
<p>because and I've gotten into a great habit of making sure that when I get any kind of an email or deal with any kind of correspondences, immediately, I will put all relevant things in the computer, including making sure if it's my responsibility to do something, to have a calendar invite or a calendar reminder, because I know that it's so easy for things to slip. So I really make sure about that. And again, when people schedule themselves for for me, and that's fine, a lot of people do that if, if they can't show up and they email me, no problem. At least I know what's happening, and it can free up time. But when they just don't show up at all that does get to be a frustration. And I hear what you're saying that is a very not nice thing to do.</p>
<p><strong>Mickey Mickelson</strong>  32:26</p>
<p>Well, it's unprofessional, first and foremost. And with our team, specifically, anything anyone does directly and directly affects everybody else as well. Yeah, yeah. So that's why I'm so anal about that. But I mean, I mean, that's the one area within this position of what I do that I'm not really enjoying the most. Yeah, fantastic.</p>
<p><strong>Michael Hingson</strong>  32:48</p>
<p>Well, things, things happen, and you appreciate it, but still, people could do it the right way, and it makes more sense, and it's the courteous thing to do, and, and I love it when people email me and say, can't make it. I'm going to reschedule. That's okay. And I've had a couple people who have scheduled a time and even a week before, they email and say, got to change it. This came up, or I'm not going to be around, or I just need to change it, and that's fine, whatever, and they go ahead and change it. And so I've had one person who did that, like, four or five times, and I wondered if they really existed. No, I knew. I knew they did, but it's still fun. Did this person really exist? But eventually we got to do it, and got to laugh about all the delays. But that's okay. That's perfectly okay.</p>
<p><strong>Mickey Mickelson</strong>  33:42</p>
<p>Well, ways too, right? It goes both ways, like, even with the media outlet, if they're the ones that know show, then there's a conversation made on that side too. Yeah, respect both sides,</p>
<p><strong>Speaker 1</strong>  33:51</p>
<p>right, right? Yeah, it's fair.</p>
<p><strong>Michael Hingson</strong>  33:55</p>
<p>And it's, it's the way it ought to work, and it's, and it's not just in the publicist and publishing world. It's, it's the right thing to do in anything in business or anything in personal life, that you do, you got to be courteous with people.</p>
<p><strong>Mickey Mickelson</strong>  34:09</p>
<p>Hunter, absolutely you do. You have to treat people as you want to</p>
<p><strong>Michael Hingson</strong>  34:13</p>
<p>be treated right. It's exactly right. And that's, that's the way to do it. So the other aspect of it is, what do you enjoy most about being a publicist and what you do?</p>
<p><strong>Mickey Mickelson</strong>  34:24</p>
<p>The conversations I get to have every day with media, with clients, overall, the bragging rights when I can say that I work with multiple New York Times bestsellers. You being one of them, Michael, the doors that open with that, the stature aspect of the fact that I am a publicist, and I get to work with all these wonderful people and do all these things. It's, it's invigorating, and it's, it's so rewarding to do that every day. It's just, I can't even fathom the excitement I get when I get someone on a medium show. A large show, or just to get a review for someone who never had that before, and they're so gracious about it, and they can't believe it's happened. Yeah, it's I can't even fathom what that feels like or explain it, because it's just such an enjoyable aspect to what I do.</p>
<p><strong>Michael Hingson</strong>  35:16</p>
<p>Of course, now for you, if I come back in a couple of months and ask that question, I would certainly hope that the response would be, I get to have my daughter work with me,</p>
<p><strong>Mickey Mickelson</strong>  35:28</p>
<p>just just, just making sure you know what the rules are going to be. That hasn't happened yet, though, but no, I say a couple months, yes, of course. I'm excited to have her learn my ropes. I'm excited that she wants to take an active interest. That's cool. It's really cool</p>
<p><strong>Michael Hingson</strong>  35:46</p>
<p>that you get to that is, that is cool. So you're married,</p>
<p><strong>Mickey Mickelson</strong>  35:51</p>
<p>not I'm I'm getting divorced. Oh,</p>
<p><strong>Michael Hingson</strong>  35:53</p>
<p>that's too bad. No, that's okay. Well, it's no fun. Acknowledge so it is, well, still, I guess things happen. They do. My wife and I were married 40 years, and then she passed. So couldn't really call that a divorce, but as I tell people, whatever's going on, she's somewhere, and she monitors me, so I got to be a good kid and behave</p>
<p><strong>Mickey Mickelson</strong>  36:16</p>
<p>me and my ex wife are good friends, and we co parent really well. And it was, it was a, it was a good breakup overall, actually.</p>
<p><strong>Michael Hingson</strong>  36:24</p>
<p>Well, as long as, you know, I think one of the important things, as long as you guys are still good friends, we are, yeah, and you got a daughter who's interested in your lives, and that's great. That's really good. We're lucky that way. Yeah, just the one daughter,</p>
<p>36:40</p>
<p>only one</p>
<p><strong>Michael Hingson</strong>  36:41</p>
<p>that's enough. It's more than enough. Yeah, I'm amazed at the people who have 10, 1214, kids. My gosh. How do they do that? But I guess that works for some people too.</p>
<p><strong>Mickey Mickelson</strong>  36:54</p>
<p>Our daughter has autism, she has ADHD. She has a learning disability. She had depression for a while. She had anxiety, there was a lot of things that happened, but the really good thing about it is, yes, the divorce was not nice, but it worked out in the end. Our kids went through it. She discovered books through all this. Result of that, she's hopefully going to establish a career for herself, and I get to lead her through that. So there's nothing wrong with that.</p>
<p><strong>Michael Hingson</strong>  37:25</p>
<p>So do you still read about it? So do you still read comic books? I do. I never was able to get into comic books, mainly because they're not accessible. So, you know, it's a</p>
<p><strong>Mickey Mickelson</strong>  37:38</p>
<p>but I love radio books as well, but I still have a love for the comic book industry.</p>
<p><strong>Michael Hingson</strong>  37:42</p>
<p>Oh yeah. Well, I love comedy on radio and so on. And there have been a couple of people who've tried to make recorded, accessible comics, to some degree. There used to be a guy in Los Angeles on the Clear Channel radio station KFI when I was young, in the six, seven, in eight year old range. On Sunday morning, there was a guy called the funny paper man, and was actually a guy named David Starling, who later went to another radio station to do classical music. But he took the Los Angeles Times every week he and others, and they dramatized every comic in the paper for an hour. They had all the comics, and he read them, and they they acted them out, and they had great sound effects. It was so much fun. That's awesome. Yeah, I missed it's great. I still miss the funny paper. Man, that was such a fun show. Yeah, no, of course, theoretically, LaGuardia read the comics for kids back in New York when he was mayor years ago. But I'd love to hear more audio comics. I think it would be fun to be able to hear some of the comic books today and and also just deal with the newspapers. I have not read comics and newspapers in a long time, so I don't even know if they're good quality anymore, but whatever</p>
<p><strong>Mickey Mickelson</strong>  39:12</p>
<p>comic books have helped me out of a lot of stuff, helped me deal with a lot of stuff, helped me escape from reality when I needed to it. Just, it was beneficial.</p>
<p><strong>Speaker 1</strong>  39:24</p>
<p>It was like, what? What's your favorite comic book character, Batman? Ah, okay, yeah, Batman, for sure. Batman, Batman.</p>
<p><strong>Michael Hingson</strong>  39:35</p>
<p>Yes, did you? Did you have a good relationship also with Superman.</p>
<p><strong>Mickey Mickelson</strong>  39:42</p>
<p>Not as much. Superman's okay, too, but I'm definitely a Batman fanatic. And green Lacher and I like him,</p>
<p><strong>Michael Hingson</strong>  39:51</p>
<p>oh, Green Lantern, yeah, yeah. The in the radio, golden days of radio, as it were, in the late 40s and so on. They. Had Superman and Batman was a regular daily Batman and Robin were regular characters on Superman. That was kind of fun.</p>
<p><strong>Mickey Mickelson</strong>  40:09</p>
<p>That's cool. That's really cool. Yeah, they've always been tied those three characters, right? Yeah, Superman specifically. So, I mean, they're DC is big too.</p>
<p>40:18</p>
<p>So, yeah, who works?</p>
<p><strong>Michael Hingson</strong>  40:23</p>
<p>So here's a question. You sort of alluded to it earlier. When books are published, the publishers really only pay attention to them for like three to six months. Why is that? Why is the shelf life really so short?</p>
<p><strong>Mickey Mickelson</strong>  40:38</p>
<p>That's the mindset within the publishing world that you can only promote a book for three to six months, and then they have other projects they have to work on. So but we've developed a system where we continually market a book until the media tells us it's no longer marketable. So I've had people on magazine covers for books that are year and a half old. We've gotten publisher weekly reviews for books that were published two years ago. We've effectively relaunched several titles in several aspects, and some of those indie authors have become international bestsellers as a result of our of our efforts, we don't give up until we're told to give up. And from a marketing standpoint, we're not really focusing our marketing, per se, on the books anyways, focusing our marketing and our branding around the individual people they bring to the table as a whole. So I mean, as you're fully aware, Michael, did we market thunder dog for you when you signed with us? Sure? We did, sure. But we also marketed everything else that you bring to the table, which allowed us to be successful as successful marketing your other books along with thunderdog. Yeah. So that's why we do things. Whereas the publishers will focus on the book, we focus on the individuals. And there's a big difference there, but</p>
<p><strong>Michael Hingson</strong>  42:06</p>
<p>it makes a lot of sense, and it's, it's appropriate to do, and it it really brings more of a personality to each book and each person that you talk with, when people get to know the person who wrote the book, in addition to the book itself, makes a big difference,</p>
<p><strong>Mickey Mickelson</strong>  42:25</p>
<p>exactly so traditional media, radio, TV, podcasts, magazines, all of that is designed to provide exposure for the individual. The Sales start when you start placing advertising campaigns, social media campaigns around the book, right? And when you encompass both those things, it's it's a much better system and program and portfolio overall. That's what we're trying to do.</p>
<p><strong>Michael Hingson</strong>  42:53</p>
<p>So when you do a book tour like the one that you're doing for the person in Canada, yeah, who pays for that. How does that work?</p>
<p><strong>Mickey Mickelson</strong>  43:02</p>
<p>The publisher pays for the events that they set up. So for example, he's going to New York, and they're flying him there. But in all actuality, for all the Alberta, Vancouver, Saskatchewan dates, the author is actually paying for himself,</p>
<p><strong>Speaker 1</strong>  43:24</p>
<p>okay, yeah, well, but there's a great reward that comes out of that.</p>
<p><strong>Mickey Mickelson</strong>  43:30</p>
<p>There should be. We're getting enough traction social media wise that there should be, we'll find out at the end of the tour. But Sebastian is very excited about it. When he originally asked me to set this up. He was thinking only three or four or five dates. Well, we have now over 20 So</p>
<p><strong>Michael Hingson</strong>  43:48</p>
<p>and, and it's, it's, and he's expecting, obviously, a lot to come from that's, that's what you should get.</p>
<p><strong>Mickey Mickelson</strong>  43:58</p>
<p>Well, it's an experiment, and if you don't do things like this, you're not going to get anything. So you might as well try it and see what happens. Right? Yeah, all you can do is try Exactly, yeah, but I've done book tours like this before, and they've been successful. So yeah,</p>
<p><strong>Michael Hingson</strong>  44:14</p>
<p>that's cool. So what's the one thing that you can point to that told you are going to be successful with creative edge and being a publicist,</p>
<p><strong>Mickey Mickelson</strong>  44:25</p>
<p>just the outreach. When I started, I mean, I went from one writer in March to like, over 30 in August, wow. And we were getting media connections. We were building relationships. I signed a couple of bigger name authors, which I didn't think I was ready for. You being one of them. I'll be candid with you. And it's worked. It's been successful. We have three New York Times bestsellers. You being one of them. We have multiple USA Today bestsellers. I'm a sole publishers for six ball press publishers. It's been very, very successful, and it's all about networking, all about community, and all about affiliation. And what's wrong with that? Nothing wrong with that.</p>
<p><strong>Michael Hingson</strong>  45:13</p>
<p>So how many of your authors have interviewed you on and had a conversation with you on a podcast?</p>
<p><strong>Mickey Mickelson</strong>  45:19</p>
<p>My authors? I think you're probably maybe the third one. Have I been on other podcasts? Oh, sure, absolutely. But I haven't done this kind of thing very, very</p>
<p><strong>Speaker 1</strong>  45:31</p>
<p>often, to be honest. Well, we gotta, we gotta get everybody to put you to work.</p>
<p><strong>Mickey Mickelson</strong>  45:37</p>
<p>Yeah, yeah, exactly. So thank you for this.</p>
<p><strong>Michael Hingson</strong>  45:42</p>
<p>No, it's, it's a lot of fun, and it's a way to get to know each other, which is, which is also a very good</p>
<p><strong>Mickey Mickelson</strong>  45:47</p>
<p>thing, absolutely.</p>
<p><strong>Michael Hingson</strong>  45:51</p>
<p>So tell me more about your your relationship with the folks in Texas, in Houston.</p>
<p><strong>Mickey Mickelson</strong>  45:58</p>
<p>So the girl's name is Amy revischandran, she's just outside of Houston, Texas. She's the owner of abundantly social, which is an award winning book marketing and social media firm. We share a number of clients together. I get them interviews. She shares the links across her reach of about two and a half million on social media. And we do this, we do stuff together, we talk every day, we we outline what to do, and she does a social media aspect and the book campaign aspect, and I get the interview aspect. And it's a two pronged attack that works very, very, very, very, well.</p>
<p><strong>Michael Hingson</strong>  46:43</p>
<p>How'd you guys meet? How'd that work out?</p>
<p><strong>Mickey Mickelson</strong>  46:47</p>
<p>She has a show called author talk, which she was advertising for, guests for, and I met her three years ago, and we talked, and she offered to book some of my people on her show. And then she told me that she was a publicist, and then I got a little bit guarded about that, but then she said she promised not to take any my people. Next thing you know, we become like the best of friends, and I could not imagine my business life without her.</p>
<p><strong>Michael Hingson</strong>  47:12</p>
<p>Now, it's great when somebody has enough ethics to do it the right way.</p>
<p><strong>Mickey Mickelson</strong>  47:18</p>
<p>Yes, yes. And we respect each other, and we respect our boundaries, and in all honesty, we work very, very, very well together, well.</p>
<p><strong>Michael Hingson</strong>  47:29</p>
<p>And if each of you write your own books, then the other one of you can be the publicist for them.</p>
<p><strong>Mickey Mickelson</strong>  47:35</p>
<p>If we decide to write books, I'm not sure that that's in our car. It's either one of us, but yeah, but still, rather promote my my clients instead of write my own book.</p>
<p><strong>Michael Hingson</strong>  47:45</p>
<p>Yeah, it's everybody has their gifts, and that's what's really kind of important, is to really deal with your own gifts, and which makes it so cool, yes, but I don't know. I'm trying to remember. I'm not sure if I've been on author talk,</p>
<p><strong>Mickey Mickelson</strong>  48:01</p>
<p>have I you were reviewed two years ago?</p>
<p><strong>Michael Hingson</strong>  48:05</p>
<p>Oh my gosh, such a long time ago? Yeah, maybe we should do it again. It's been two years. So that's before I live like a guide dog.</p>
<p><strong>Mickey Mickelson</strong>  48:13</p>
<p>I think we were actively promoting thunder dog at that time.</p>
<p><strong>Michael Hingson</strong>  48:15</p>
<p>Yeah? Well, if she, if she likes repeat customers at all, let me know. It'd be fun. I will talk to her, but, but still, yeah, it sounded familiar, and I thought maybe I had but I couldn't remember when or what I've slept since then. So, you know, things happen. We all have my clothes. Oh, good point. That's That's true. So what do you want to see in the coming years, what are you? What's an area where you want to get more visibility or do more work, or enhance the company?</p>
<p><strong>Mickey Mickelson</strong>  48:48</p>
<p>I think, Well, number one, I want to get my kid up and running, and I want her to develop strengths around this, so that if she decides that the publicity veins the way she wants to go, or if she wants to take over for me, should I retire someday? She can do that. That's the first thing. And then secondly, from a reach standpoint, for all of my clients, I do want to look at more book tour type stuff and bookstore leveraging and library events and and event management. From that aspect, I think this tour with Sebastian is going to open up a lot of doors. Should it be successful? And I think it will be, and I want to be able to do that with with more of our clients, because I think it's another area that we really haven't provided a lot of focus on, but I think it's an area that it'll allow us to all grow as individuals and as a company, to do well.</p>
<p><strong>Michael Hingson</strong>  49:51</p>
<p>And that makes a lot of sense, and it is, it is something that has to certainly help the process along. And so hopefully you'll. Be successful at it, and we'll grow the company. Do you want the company to grow? And maybe that's an unfair question, because you could define growth in so many different ways.</p>
<p><strong>Mickey Mickelson</strong>  50:11</p>
<p>I want the company to grow in the right way, meaning that we're signing and representing high quality people who know what they want to do, who are open to collaborating and having a relationship with me to do that. I want it to grow in that aspect and build out our professional mandate and image overall. That's what I want to happen overall. If we're simply just going to sign people, to sign people because there's money I'm not interested in that. That's not what I want to do moving forward. I want to represent people who want to be represented in the right way and be professional around that.</p>
<p><strong>Michael Hingson</strong>  50:59</p>
<p>Do you have a particular genre that you like more than any other, and focus on in any way more on one type of genre, one type of book, than any other,</p>
<p><strong>Mickey Mickelson</strong>  51:14</p>
<p>not not from a business standpoint. I mean, my personal what I prefer reading are horror and fantasy books. I love those two genres, but I don't fall into the trap, or I don't want to fall into the trap of just simply providing more focus to those areas, because that's what my my personal love is. I tend to represent, or I tend to promote based on the personalities of the team I have in front of me, and based on what they're looking to do and and how ingrained I have in terms of relationship with them. It's hard because I have so many clients that I do represent, but at the same time, certain clients only want certain things, so it's easier I can leverage that and get those things done, and then with the clients who want more from that, we can pivot and do that as well, but but from a personal standpoint, when I do read, if I do read books, it is fantasy and horror that I'm I'm reading.</p>
<p><strong>Michael Hingson</strong>  52:16</p>
<p>So here's the real question. Now, do you have any comic book writers that you represent so far,</p>
<p><strong>Mickey Mickelson</strong>  52:23</p>
<p>I used to and I actually have one. His name is Chris Dan Mead. He runs a radio show called Radio of horror, and he's done a couple of vampire type comic related materials. He's actually doing a Kickstarter right now on a on a title called Lata, type of thing, so but is my focus on comic books? I have the contacts, but it's not a major focus for me.</p>
<p><strong>Michael Hingson</strong>  52:54</p>
<p>Yeah, yeah. Well, and comic books, especially the more famous ones have their own mechanisms that are promoting them so well, like marble and so on, that that it's kind of really, I don't know how, how helpful it would be if you promoted them anyway, all you might get something out of it, but, but still, they're already doing so much.</p>
<p><strong>Mickey Mickelson</strong>  53:16</p>
<p>You see, DC and Marvel are marketing, yeah,</p>
<p>53:20</p>
<p>yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  53:22</p>
<p>And they're, and they're doing so well at it they are. So it's fun. So you must read Stephen King from time to time.</p>
<p><strong>Mickey Mickelson</strong>  53:31</p>
<p>I like Stephen King. My favorite horror writer. May he rest in peace, is actually Peter Straub, and he's, he was such a nice man, and ghost story is such a good book, and he's just very, very talented. So he's my he wouldn't be my go to he's my favorite writer overall. To be honest,</p>
<p><strong>Michael Hingson</strong>  53:50</p>
<p>I am amazed, though, that people like Stephen King and Peter and others come up with such incredible plots. I don't know where they come from.</p>
<p><strong>Mickey Mickelson</strong>  53:59</p>
<p>I have no idea. I mean, I don't even know how they think. Yeah, it's mind</p>
<p><strong>Michael Hingson</strong>  54:06</p>
<p>blowing to me. I read Stephen King's the entire Dark Tower series, and I just kept wondering, Where did you get all that stuff?</p>
<p><strong>Mickey Mickelson</strong>  54:15</p>
<p>Made it up in his head. He knew. Yeah, right. I mean, there's indies that do that too. They just don't, they don't get the recognition that Stephen King does. But happens, yeah,</p>
<p><strong>Michael Hingson</strong>  54:26</p>
<p>it was, it was an excellent series. It was well worth the read. Probably one of my favorite authors, more science fiction than horror, is Robert Heinlein. Oh yeah, who's written so many wonderful science you know, the late Robert Heinlein, but who wrote so many wonderful books. And I also like detective books. I've been a great Nero wolf fan Rex Stout for years. And I like those kinds of books because they're puzzles, and it's always fun to see if you can figure out what they did. And. How that how the crime went down?</p>
<p><strong>Mickey Mickelson</strong>  55:03</p>
<p>Yeah, thrillers are good too. I just it's not money. They're good so, yeah,</p>
<p><strong>Michael Hingson</strong>  55:11</p>
<p>well, in the world of publicity, what can authors do to have more success?</p>
<p><strong>Mickey Mickelson</strong>  55:18</p>
<p>Improve their branding, make sure they're doing professional headshots. Make sure their books are edited properly, make sure they have a decent book cover, and then be open to doing all kinds of opportunities, and not just focusing on the genre that they wrote in. Try to build your media resume. That's what is needed. The more opportunities you have in your resume, the easier it's going to be to get you out there into the world. Yeah, and then, and then, with that, work on your social media and try to get as much social media presence as you possibly can, because with that, all of those things will be of benefit overall.</p>
<p><strong>Michael Hingson</strong>  56:01</p>
<p>Yeah, you got to put forth the effort, and if you do, it will pay off. It may not pay off in your immediate timeframe, but it will pay off.</p>
<p><strong>Mickey Mickelson</strong>  56:12</p>
<p>It will but it's work. And the problem is is the people, like the writers, who don't have success, don't realize the level of work that this all this is, it's a lot of work, and you have to be able to want to do it.</p>
<p><strong>Michael Hingson</strong>  56:29</p>
<p>Well, the other part about it is they don't realize how much work somebody did that brought that other somebody, the successes that they had. That's right, and and the reality is, it is all about work, which is okay, that's what makes it fun. It's an adventure.</p>
<p><strong>Mickey Mickelson</strong>  56:45</p>
<p>I get up at 4am every single day, and I go to bed at midnight every day. Wow. And most of the time I'm doing stuff for clients. It's true.</p>
<p><strong>Michael Hingson</strong>  57:00</p>
<p>I've got to have more than four hours of sleep a night, but that's okay.</p>
<p><strong>Mickey Mickelson</strong>  57:03</p>
<p>I've been doing it for over 10 years. I'm used to it. Yeah, I understand. You got to love what you do, but you have to love what you do. That's the difference. Yeah, I don't see what I do is actual work. I see it as a passion.</p>
<p>57:17</p>
<p>There's a difference. And</p>
<p><strong>Michael Hingson</strong>  57:19</p>
<p>in reality, it is a passion, and there is a difference by any standard, that's right, and you got to enjoy what you what you do. Well, if you could go back and tell your younger self something, which also may be something that you'll tell your daughter, but if you had the chance to go back and tell your younger self something, what would it be? What would you want to teach him?</p>
<p><strong>Mickey Mickelson</strong>  57:41</p>
<p>Do not look past potential opportunities and work as hard as you can to be a success in doing that, I wasn't a good, good student. I didn't take school seriously. I thought I knew everything, and when I didn't complete high school and I got into the work world and realized, where am I going, what am I doing, and then saving money to pay for college and all that stuff, it was an awakening moment. And I mean, it's no it was an awakening moment that I could even use now with the writers I work with, like you wrote this book, embrace the moment and don't let anything tell you you can't do this or don't get defeatist. Just do it and do it with pride. Do it with honor and do it with professionalism.</p>
<p><strong>Speaker 1</strong>  58:42</p>
<p>But do it? Do it anyways?</p>
<p><strong>Michael Hingson</strong>  58:45</p>
<p>Yeah. Well, no, I appreciate that, and it makes a lot of sense, because it it really helps define your character, which is what we're what we're really talking about exactly.</p>
<p><strong>Mickey Mickelson</strong>  58:58</p>
<p>I mean, when my daughter starts working with me. Am I going to be the big bad employer? Yeah, a little bit, because I'm going to expect certain things to happen, and I'll train her to do that. But if she's going to work with me, then she's going to work and she's going to do things the right way, yeah, otherwise, there's no point in doing it.</p>
<p><strong>Michael Hingson</strong>  59:22</p>
<p>But you know what the right way is, and you get to be the teacher and help her understand what the right way is, and that's the big issue, exactly which is so cool. Well, why don't I have to check in later and see how it all goes, but I'll bet she does really well with you.</p>
<p><strong>Mickey Mickelson</strong>  59:42</p>
<p>Oh, I'm sure she will. She loves books. She loves them.</p>
<p><strong>Michael Hingson</strong>  59:46</p>
<p>Yeah, I really enjoy reading a lot. I try to read as much as I can. And for me, one of the things I do is I you, I have a number of audio books, and to get exercise. Eyes, especially in the hotter part of summer and the colder part of winter. In our house, we have a big island that separates the family room from the kitchen, and I'll just walk around the island and do laps, and I can get 10, 15,000 steps a day in there. I just put a book on and read the book while I'm walking, which is so much fun.</p>
<p><strong>Mickey Mickelson</strong>  1:00:18</p>
<p>Well, there you go. That's awesome.</p>
<p><strong>Michael Hingson</strong>  1:00:21</p>
<p>I get to read and I get to walk. Which is, which is good, that's perfect. Well, I want to thank you for being here. This has been so much fun. I'm glad we did it, and we'll we'll have to do it some more.</p>
<p><strong>Mickey Mickelson</strong>  1:00:34</p>
<p>Thank you, Michael, so much for everything, and I just appreciate you and your support.</p>
<p><strong>Michael Hingson</strong>  1:00:39</p>
<p>Well, thank you, and I appreciate all that you do and all the insights that you brought us today. And for those of you listening, I hope you enjoyed it. And if people want to reach out to you, Mickey, how do they do that?</p>
<p><strong>Mickey Mickelson</strong>  1:00:51</p>
<p>They can go to my website, www, dot creative edge services, or they can email me at Mickey, dot creative edge@gmail.com</p>
<p><strong>Michael Hingson</strong>  1:01:00</p>
<p>so the website, again, is WWW dot creative edge that services, dot services, that's dot, dash services, dash services that's correct. So there's <a href="http://no.com" rel="nofollow">no.com</a> at the end, or <a href="http://no.com" rel="nofollow">no.com</a> Okay, so creative edge, dash services, that's right. Cool. Well, again, thank you, and I want to thank you all for listening. I'd love to hear what you think of today's podcast, and love to get your your input. We always value what people say, so feel free to email me at Michael H i@accessibe.com so that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and we'd love it if you would recommend other people who could be guests on unstoppable mindset, we're always looking for people. So Mickey, you as well, always looking for folks. So don't hesitate. Mickey knows that already. He's helped us find a number of guests, which I really value a lot. But wherever you're listening, please give us a five star review. We value it, and we hope that you'll be back next time to hear more on unstoppable mindset. We're going to be here, and we're going to have a lot of fun. So again, Mickey, I just want to thank you for being here. This has been a lot of fun. Thank you again. You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>The Unstoppable Truth About Book Marketing and Media with Mickey Mickelson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/14861648-bf96-418b-a839-eecfbfaedf93.mp3?source=rss&amp;ext=asset.mp3" length="92694769" type="audio/mpeg" />
<itunes:episode>399</itunes:episode>
</item>
<item><title>Episode 398 – Growing an Unstoppable Brand Through Trust and Storytelling with Nick Francis</title>
<guid isPermaLink="false">https://pinecast.com/guid/284aed5d-aede-4762-b1fc-c7d760f6ad7f</guid>
<pubDate>Fri, 19 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:05:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/43b0aa84-8489-4b46-9ede-2e0b5a9840c9/UM398-Nick_Francis-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when curiosity, resilience, and storytelling collide over a lifetime of building something meaningful? In this episode, I welcome Nick Francis, founder and CEO of Casual Films, for a thoughtful conversation about leadership, presence, and what it takes to keep going when the work gets heavy. Nick’s journey began with a stint at BBC News and a bold 9,000-mile rally from London to Mongolia in a Mini Cooper, a spirit of adventure that still fuels how he approaches business and life today.</p>
<p>We talk about how that early experience shaped Casual into a global branded storytelling company with studios across five continents, and what it really means to lead a creative organization at scale. Nick shares insights from growing the company internationally, expanding into Southeast Asia, and staying grounded while producing hundreds of projects each year. Along the way, we explore why emotionally resonant storytelling matters, how trust and preparation beat panic, and why presence with family, health, and purpose keeps leaders steady in uncertain times. This conversation is about building an Unstoppable life by focusing on what matters most, using creativity to connect people, and choosing clarity and resilience in a world full of noise.</p>
<p><strong>Highlights:</strong></p>
<p>00:01:30 – Learn how early challenges shape resilience and long-term drive.</p>
<p>00:06:20 – Discover why focusing on your role creates calm under pressure.</p>
<p>00:10:50 – Learn how to protect attention in a nonstop world.</p>
<p>00:18:25 – Understand what global growth teaches about leadership.</p>
<p>00:26:00 – Learn why leading with trust changes relationships.</p>
<p>00:45:55 – Discover how movement and presence restore clarity.</p>
<p><strong>About the Guest:</strong></p>
<p>Nick Francis is the founder and CEO of Casual, a global production group that blends human storytelling, business know-how, and creativity turbo-charged by AI.</p>
<p>Named the UK’s number one brand video production company for five years, Casual delivers nearly 1,000 projects annually for world-class brands like Adobe, Amazon, BMW, Hilton, HSBC, and P\&amp;G. The adventurous spirit behind its first production – a 9,000-mile journey from London to Mongolia in an old Mini – continues to drive Casual’s growth across offices in London, New York, LA, San Francisco, Amsterdam, Barcelona, Sydney, Singapore, Hong Kong and Greater China.</p>
<p>Nick previously worked for BBC News and is widely recognised for his expertise in video storytelling, brand building, and corporate communications. He is the founding director of the Casual Films Academy, a charity helping young filmmakers develop skills by producing films for charitable organisations. He is also the author of ‘The New Fire: Harness the Power of Video for Your Business' and a passionate advocate for emotionally resonant, behaviorally grounded storytelling. Nick lives in San Francisco, California, with his family.</p>
<p><strong>Ways to connect with Nick</strong>**:**</p>
<p>Website: <a href="https://www.casualfilms.com/" rel="nofollow">https://www.casualfilms.com/</a></p>
<p>YouTube: <a href="https://www.youtube.com/@casual_global" rel="nofollow">https://www.youtube.com/@casual_global</a> </p>
<p>Instagram: <a href="https://www.instagram.com/casualglobal/" rel="nofollow">https://www.instagram.com/casualglobal/</a> </p>
<p>Facebook: <a href="https://www.facebook.com/CasualFilms/" rel="nofollow">https://www.facebook.com/CasualFilms/</a> </p>
<p>Nick’s LinkedIn: <a href="https://www.linkedin.com/in/nickfrancisfilm/" rel="nofollow">https://www.linkedin.com/in/nickfrancisfilm/</a> </p>
<p>Casual’s LinkedIn: <a href="https://www.linkedin.com/company/casual-films-international/" rel="nofollow">https://www.linkedin.com/company/casual-films-international/</a> </p>
<p>Beyond Casual - LinkedIn Newsletter: <a href="https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6924458968031395840" rel="nofollow">https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6924458968031395840</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hello everyone. I am your host, Mike hingson, that's kind of funny. We'll talk about that in a second, but this is unstoppable mindset. And our guest today is Nick Francis, and what we're going to talk about is the fact that people used to always ask me, well, they would call me Mr. Kingston, and it took me, as I just told Nick a master's degree in physics in 10 years to realize that if I said Mike hingson, that's why they said Mr. Kingston. So was either say Mike hingson or Michael hingson. Well, Michael hingson is a lot easier to say than Mike hingson, but I don't really care Mike or Michael, as long as it's not late for dinner. Whatever works. Yeah. Well, Nick, welcome to unstoppable mindset. We're glad you're</p>
<p><strong>Nick Francis</strong>  02:04</p>
<p>here. Thanks, Mike. It's great to be here.</p>
<p><strong>Michael Hingson</strong>  02:08</p>
<p>So Nick is a marketing kind of guy. He's got a company called casual that we'll hear about. Originally from England, I believe, and now lives in San Francisco. We were talking about the weather in San Francisco, as opposed to down here in Victorville. A little bit earlier. We're going to have a heat wave today and and he doesn't have that up there, but you know, well, things, things change over time. But anyway, we're glad you're here. And thanks, Mike. Really looking forward to it. Tell us about the early Nick growing up and all that sort of stuff, just to get us started.</p>
<p><strong>Nick Francis</strong>  02:43</p>
<p>That's a good question. I grew up in London, in in Richmond, which is southwest London. It's a at the time, it wasn't anything like as kind of, it's become quite kind of shishi, I think back in the day, because it's on the west of London. The pollution from the city used to flow east and so, like all the kind of well to do people, in fact, there used to be a, there used to be a palace in Richmond. It's where Queen Elizabeth died, the first Queen Elizabeth, that is. And, yeah, you know, I grew up it was, you know, there's a lot of rugby played around there. I played rugby for my local rugby club from a very young age, and we went sailing on the south coast. It was, it was great, really. And then, you know, unfortunately, when I was 10 years old, my my dad died. He had had a very powerful job at the BBC, and then he ran the British Council, which is the overseas wing of the Arts Council, so promoting, I guess, British soft power around the world, going and opening art galleries and going to ballet in Moscow and all sorts. So he had an incredible life and worked incredibly hard. And you know, that has brought me all sorts of privileges, I think, when I was a kid. But, you know, unfortunately, age 10 that all ended. And you know, losing a parent at that age is such a sort of fundamental, kind of shaking of your foundations. You know, you when you're a kid, you feel like a, you're going to live forever, and B, the things that are happening around you are going to last forever. And so, you know, you know, my mom was amazing, of course, and, you know, and in time, I got a new stepdad, and all the rest of it. But you know, that kind of shaped a lot of my a lot of my youth, really. And, yeah, I mean, Grief is a funny thing, and it's funny the way it manifests itself as you grow. But yeah. So I grew up there. I went to school in the Midlands, near where my stepdad lived, and then University of Newcastle, which is up in the north of England, where it rains a lot. It's where it's where Newcastle Football Club is based. And you know is that is absolutely at the center of the city. So. So the city really comes alive there. And it was during that time that I discovered photography, and I wanted to be a war photographer, because I believe that was where life was lived at the kind of the real cutting edge. You know, you see the you see humanity in its in its most visceral and vivid color in terrible situations. And I kind of that seemed like an interesting thing to go to go and do.</p>
<p><strong>Michael Hingson</strong>  05:27</p>
<p>Well, what? So what did you major in in college in Newcastle? So I did</p>
<p><strong>Nick Francis</strong>  05:31</p>
<p>history and politics, and then I went did a course in television journalism, and ended up working at BBC News as a initially running on the floor. So I used to deliver the papers that you know, when you see people shuffling or not, they do it anymore, actually, because everything, everything's digital now digital, yeah, but when they were worried about the the auto cues going down, they we always had to make sure that they had the up to date script. And so I would be printing in, obviously, the, you know, because it's a three hour news show, the scripts constantly evolving, and so, you know, I was making sure they had the most up to date version in their hands. And it's, I don't know if you have spent any time around live TV Mike, but it's an incredibly humbling experience, like the power of it. You know, there's sort of two or 3 million people watching these two people who are sitting five feet in front of me, and the, you know, the sort of slightly kind of, there was an element of me that just wanted to jump in front of them and kind of go, ah. And, you know, never, ever work in live TV, ever again. But you know, anyway, I did that and ended up working as a producer, writing and developing, developing packets that would go out on the show, producing interviews and things. And, you know, I absolutely loved it. It was, it was a great time. But then I left to go and set up my company.</p>
<p><strong>Michael Hingson</strong>  06:56</p>
<p>I am amazed, even today, with with watching people on the news, and I've and I've been in a number of studios during live broadcasts and so on. But I'm amazed at how well, mostly, at least, I've been fortunate. Mostly, the people are able to read because they do have to read everything. It isn't like you're doing a lot of bad living in a studio. Obviously, if you are out with a story, out in the field, if you will, there, there may be more where you don't have a printed script to go by, but I'm amazed at the people in the studio, how much they are able to do by by reading it all completely.</p>
<p><strong>Nick Francis</strong>  07:37</p>
<p>It's, I mean, the whole experience is kind of, it's awe inspiring, really. And you know, when you first go into a Live, a live broadcast studio, and you see the complexity, and you know, they've got feeds coming in from all over the world, and you know, there's upwards of 100 people all working together to make it happen. And I remember talking to one of the directors at the time, and I was like, How on earth does this work? And he said, You know, it's simple. You everyone has a very specific job, and you know that as long as you do your bit of the job when it comes in front of you, then the show will go out. He said, where it falls over is when people start worrying about whether other people are going to are going to deliver on time or, you know, and so if you start worrying about what other people are doing, rather than just focusing on the thing you have to do, that's where it potentially falls over,</p>
<p><strong>Michael Hingson</strong>  08:29</p>
<p>which is a great object lesson anyway, to worry about and control and don't worry about the rest</p>
<p><strong>Nick Francis</strong>  08:36</p>
<p>for sure. Yeah, yeah, for sure. You know, it's almost a lesson for life. I mean, sorry, it is a lesson for life, and</p>
<p><strong>Michael Hingson</strong>  08:43</p>
<p>it's something that I talk a lot about in dealing with the World Trade Center and so on, and because it was a message I received, but I've been really preaching that for a long time. Don't worry about what you can't control, because all you're going to do is create fear and drive yourself</p>
<p><strong>Nick Francis</strong>  08:58</p>
<p>crazy, completely, completely. You know. You know what is it? Give me the, give me this. Give me the strength to change the things I can. Give me the give me the ability to let the things that I can't change slide but and the wisdom to know the difference. I'm absolutely mangling that, that saying, but, yeah, it's, it's true, you know. And I think, you know, it's so easy for us to in this kind of modern world where everything's so media, and we're constantly served up things that, you know, shock us, sadness, enrage us, you know, just to be able to step back and say, actually, you know what? These are things I can't really change. I'd have to just let them wash over me. Yeah, and just focus on the things that you really can change.</p>
<p><strong>Michael Hingson</strong>  09:46</p>
<p>It's okay to be aware of things, but you've got to separate the things you can control from the things that you can and we, unfortunately aren't taught that. Our parents don't teach us that because they were never taught it, and it's something. That, just as you say, slides by, and it's so unfortunate, because it helps to create such a level of fear about so many things in our in our psyche and in our world that we really shouldn't have to do</p>
<p><strong>Nick Francis</strong>  10:13</p>
<p>completely well. I think, you know, obviously, but you know, we've, we've spent hundreds, if not millions of years evolving to become humans, and then, you know, actually being aware of things beyond our own village has only been an evolution of the last, you know what, five, 600 years, yeah. And so we are just absolutely, fundamentally not able to cope with a world of such incredible stimulus that we live in now.</p>
<p><strong>Michael Hingson</strong>  10:43</p>
<p>Yeah, and it's only getting worse with all the social media, with all the different things that are happening and of course, and we're only working to develop more and more things to inundate us with more and more kinds of inputs. It's really unfortunate we just don't learn to separate ourselves very easily from all of that.</p>
<p><strong>Nick Francis</strong>  11:04</p>
<p>Yeah, well, you know, it's so interesting when you look at the development of VR headsets, and, you know, are we going to have, like, lenses in our eyes that kind of enable us to see computer screens while we're just walking down the road, you know? And you look at that and you think, well, actually, just a cell phone. I mean, cell phones are going to be gone fairly soon. I would imagine, you know, as a format, it's not something that's going to abide but the idea that we're going to create technology that's going to be more, that's going to take us away from being in the moment more rather than less, is kind of terrifying. Because, I would say already, even with, you know, the most basic technology that we have now, which is, you know, mind bending, compared to where we were even 20 years ago, you know, to think that we're only going to become more immersive is, you know, we really, really as a species, have to work out how we are going to be far better at stepping away from this stuff. And I, you know, I do, I wonder, with AI and technology whether there is, you know, there's a real backlash coming of people who do want to just unplug, yeah,</p>
<p><strong>Michael Hingson</strong>  12:13</p>
<p>well, it'll be interesting to see, and I hope that people will learn to do it. I know when I started hearing about AI, and one of the first things I heard was how kids would use it to write their papers, and it was a horrible thing, and they were trying to figure out ways so that teachers could tell us something was written by AI, as opposed to a student. And I almost immediately developed this opinion, no, let AI write the papers for students, but when the students turn in their paper, then take a day to in your class where you have every student come up and defend their paper, see who really knows it, you know. And what a great teaching opportunity and teaching moment to to get students also to learn to do public speaking and other things a little bit more than they do, but we haven't. That hasn't caught on, but I continue to preach it.</p>
<p><strong>Nick Francis</strong>  13:08</p>
<p>I think that's really smart, you know, as like aI exists, and I think to to pretend somehow that, you know, we can work without it is, you know, it's, it's, it's, yeah, I mean, it's like, well, saying, you know, we're just going to go back to Word processors or typewriters, which, you know, in which it weirdly, in their own time, people looked at and said, this is, you know, these, these are going to completely rot our minds. In fact, yeah, I think Plato said that was very against writing, because he believed it would mean no one could remember anything after that, you know. So it's, you know, it's just, it's an endless, endless evolution. But I think, you know, we have to work out how we incorporate into it, into our education system, for sure.</p>
<p><strong>Michael Hingson</strong>  13:57</p>
<p>Well, I remember being in in college and studying physics and so on. And one of the things that we were constantly told is, on tests, you can't bring calculators in, can't use calculators in class. Well, why not? Well, because you could cheat with that. Well, the reality is that the smart physicists realized that it's all about really learning the concepts more than the numbers. And yeah, that's great to to know how to do the math. But the the real issue is, do you know the physics, not just the math completely?</p>
<p><strong>Nick Francis</strong>  14:34</p>
<p>Yeah. And then how you know? How are the challenges that are being set such that you know, they really test your ability to use the calculator effectively, right? So how you know? How are you lifting the bar? And in a way, I think that's kind of what we have to do, what we have to do now,</p>
<p><strong>Michael Hingson</strong>  14:50</p>
<p>agreed, agreed. So you were in the news business and so on, and then, as you said, you left to start your own company. Why did you decide to do that?</p>
<p><strong>Nick Francis</strong>  14:59</p>
<p>Well, a friend of. Ryan and I from University had always talked about doing this rally from London to Mongolia. So, and you do it in an old car that you sort of look at, and you go, well, that's a bit rubbish. It has to have under a one liter engine. So it's tiny, it's cheap. The idea is it breaks down you have an adventure. And it was something we kind of talked about in passing and decided that would be a good thing to do. And then over time, you know, we started sending off. We you know, we applied, and then we started sending off for visas and things. And then before we knew it, we were like, gosh, so it looks like we're actually going to do this thing. But by then, you know, my job at the BBC was really taking off. And so I said, you know, let's do this, but let's make a documentary of it. So long story short, we ended up making a series of diary films for Expedia, which we uploaded onto their website. It was, you know, we were kind of pitching this around about 2005 we kind of did it in 2006 so it was kind of, you know, nobody had really heard of YouTube. The idea of making videos to go online was kind of unheard of because, you know, broadband was just kind of getting sorry. It wasn't unheard of, but it was, it was very, it was a very nascent industry. And so, yeah, we went and drove 9000 miles over five weeks. We spent a week sitting in various different repair yards and kind of break his yards in everywhere from Turkey to Siberia. And when we came back, it became clear that the internet was opening up as this incredible medium for video, and video is such a powerful way to share emotion with a dispersed audience. You know, not that I would have necessarily talked about it in that in those terms back then, but it really seemed like, you know, every every web page, every piece of corporate content, could have a video aspect to it. And so we came back and had a few fits and starts and did some, I mean, we, you know, we made a series of hotel videos where we were paid 50 quid a day to go and film hotels. And it was hot and it was hard work. And anyway, it was rough. But over time, you know, we started to win some more lucrative work. And, you know, really, the company grew from there. We won some awards, which helped us to kind of make a bit of a name for ourselves. And this was, there's been a real explosion in technology, kind of shortly after when we did this. So digital SLRs, so, you know, old kind of SLR cameras, you know, turned into digital cameras, which could then start to shoot video. And so it, there was a real explosion in high quality video produced by very small teams of people using the latest technology creatively. And that just felt like a good kind of kick off point for our business. But we just kind of because we got in in kind of 2006 we just sort of beat a wave that kind of started with digital SLRs, and then was kind of absolutely exploded when video cell phones came on the market, video smartphones. And yeah, you know, because we had these awards and we had some kind of fairly blue chip clients from a relatively early, early stage, we were able to grow the company. We then expanded to the US in kind of 2011 20 between 2011 2014 and then we were working with a lot of the big tech companies in California, so it felt like we should maybe kind of really invest in that. And so I moved out here with some of our team in 2018 at the beginning of 2018 and I've been here ever since, wow.</p>
<p><strong>Michael Hingson</strong>  18:44</p>
<p>So what is it? What was it like starting a business here, or bringing the business here, as opposed to what it was in England?</p>
<p><strong>Nick Francis</strong>  18:53</p>
<p>It's really interesting, because the creatively the UK is so strong, you know, like so many, you know, from the Beatles to Led Zeppelin to the Rolling Stones to, you know, and then on through, like all the kind of, you know, film and TV, you know, Brits are very good at kind of Creating, like, high level creative, but not necessarily always the best at kind of monetizing it, you know. I mean, some of those obviously have been fantastic successes, right? And so I think in the UK, we we take a lot longer over getting, getting to, like, the perfect creative output, whereas the US is far more focused on, you know, okay, we need this to to perform a task, and frankly, if we get it 80% done, then we're good, right? And so I think a lot of creative businesses in the UK look at the US and they go, gosh. Firstly, the streets are paved with gold. Like the commercial opportunity seems incredible, but actually creating. Tracking it is incredibly difficult, and I think it's because we sort of see the outputs in the wrong way. I think they're just the energy and the dynamism of the US economy is just, it's kind of awe inspiring. But you know, so many businesses try to expand here and kind of fall over themselves. And I think the number one thing is just, you have to have a founder who's willing to move to the US. Because I think Churchill said that we're two two countries divided by the same language. And I never fully understood what that meant until I moved here. I think what it what he really means by that is that we're so culturally different in the US versus the UK. And I think lots of Brits look at America and think, Well, you know, it's just the same. It's just a bit kind of bigger and a bit Brasher, you know, and it and actually, I think if people in the US spoke a completely different language, we would approach it as a different culture, which would then help us to understand it better. Yeah. So, yeah. I mean, it's been, it's been the most fabulous adventure to move here and to, you know, it's, it's hard sometimes, and California is a long way from home, but the energy and the optimism and the entrepreneurialism of it, coupled with just the natural beauty is just staggering. So we've made some of our closest friends in California, it's been absolutely fantastic. And across the US, it's been a fantastic adventure for us and our family.</p>
<p><strong>Michael Hingson</strong>  21:30</p>
<p>Yeah, I've had the opportunity to travel all over the US, and I hear negative comments about one place or another, like West Virginia, people eat nothing but fried food and all that. But the reality is, if you really take an overall look at it, the country has so much to offer, and I have yet to find a place that I didn't enjoy going to, and people I never enjoyed meeting, I really enjoy all of that, and it's great to meet people, and it's great to experience so much of this country. And I've taken that same posture to other places. I finally got to visit England last October, for the first time. You mentioned rugby earlier, the first time I was exposed to rugby was when I traveled to New Zealand in 2003 and found it pretty fascinating. And then also, I was listening to some rugby, rugby, rugby broadcast, and I tuned across the radio and suddenly found a cricket game that was a little bit slow for me. Yeah, cricket to be it's slow.</p>
<p><strong>Nick Francis</strong>  22:41</p>
<p>Yeah, fair enough. It's funny. Actually, we know what you're saying about travel. Like one of the amazing things about our Well, I kind of learned two sort of quite fundamentally philosophical things, I think, you know, or things about the about humans and the human condition. Firstly, like, you know, traveling across, you know, we left from London. We, like, drove down. We went through Belgium and France and Poland and Slovenia, Slovakia, Slovenia, like, all the way down Bulgaria, across Turkey into Georgia and Azerbaijan and across the Caspian Sea, and through Turkmenistan, Uzbekistan, Kyrgyzstan, Kazakhstan, into Russia, and then down into Mongolia. When we finished, we were due north of Jakarta, right? So we drove, we drove a third of the way around the world. And the two things that taught me were, firstly that human people are good. You know, everywhere we went, people would invite us in to have meals, or they'd like fix our car for not unit for free. I mean, people were so kind everywhere we went. Yeah. And the other thing was, just, when we get on a plane and you fly from here to or you fly from London, say to we, frankly, you fly from London to Turkey, it feels unbelievably different. You know, you fly from London to China, and it's, you know, complete different culture. But what our journey towards us, because we drove, was that, you know, while we might not like to admit it, we're actually quite, you know, Brits are quite similar to the French, and the French actually are quite similar to the Belgians, and Belgians quite similar to the Germans. And, you know, and all the way through, actually, like we just saw a sort of slowly changing gradient of all the different cultures. And it really, you know, we are just one people, you know. So as much as we might feel that, you know, we're all we're all different, actually, when you see it, when you when you do a drive like that, you really, you really get to see how slowly the cultures shift and change. Another thing that's quite funny, actually, was just like, everywhere we went, we would be like, you know, we're driving to Turkey. They'd be like, Oh, God, you just drove through Bulgaria, you know, how is like, everything on your car not been stolen, you know, they're so dodgy that you Bulgarians are so dodgy. And then, you know, we'd get drive through the country, and they'd be like, you know, oh, you're going into Georgia, you know, gosh, what you go. Make, make sure everything's tied down on your car. They're so dodgy. And then you get into Georgia, and they're like, Oh my God, you've just very driven through Turkey this, like, everyone sort of had these, like, weird, yeah, kind of perceptions of their neighbors. And it was all nonsense, yeah, you know.</p>
<p><strong>Michael Hingson</strong>  25:15</p>
<p>And the reality is that, as you pointed out, people are good, you know, I think, I think politicians are the ones who so often mess it up for everyone, just because they've got agendas. And unfortunately, they teach everyone else to be suspicious of of each other, because, oh, this person clearly has a hidden agenda when it normally isn't necessarily true at all.</p>
<p><strong>Nick Francis</strong>  25:42</p>
<p>No, no, no, certainly not in my experience, anyway, not in my experience. But, you know, well, oh, go ahead. No, no. It's just, you know, it's, it is. It's, it is weird the way that happens, you know, well, they say, you know, if, if politicians fought wars rather than, rather than our young men and women, then there'd be a lot less of them. Yeah, so Well,</p>
<p><strong>Michael Hingson</strong>  26:06</p>
<p>there would be, well as I tell people, you know, I I've learned a lot from working with eight guy dogs and my wife's service dog, who we had for, oh, gosh, 14 years almost, and one of the things that I tell people is I absolutely do believe what people say, that dogs love unconditionally, unless they're just totally traumatized by something, but they don't trust unconditionally. The difference between dogs and people is that dogs are more open to trust because we've taught ourselves and have been taught by others, that everyone has their own hidden agenda. So we don't trust. We're not open to trust, which is so unfortunate because it affects the psyche of so many people in such a negative way. We get too suspicious of people, so it's a lot harder to earn trust.</p>
<p><strong>Nick Francis</strong>  27:02</p>
<p>Yeah, I mean, I've, I don't know, you know, like I've been, I've been very fortunate in my life, and I kind of always try to be, you know, open and trusting. And frankly, you know, I think if you're open and trusting with people, in my experience, you kind of, it comes back to you, you know, and maybe kind of looking for the best in everyone. You know, there are times where that's not ideal, but you know, I think you know, in the overwhelming majority of cases, you know, actually, you know, you treat people right? And you know what goes what goes around, comes around, absolutely.</p>
<p><strong>Michael Hingson</strong>  27:35</p>
<p>And I think that's so very true. There are some people who just are going to be different than that, but I think for the most part, if you show that you're open to trust people will want to trust you, as long as you're also willing to trust</p>
<p><strong>Nick Francis</strong>  27:51</p>
<p>them completely. Yeah, completely.</p>
<p><strong>Michael Hingson</strong>  27:54</p>
<p>So I think that that's the big thing we have to deal with. And I don't know, I hope that we, we will learn it. But I think that politicians are really the most guilty about teaching us. Why not to trust but that too, hopefully, will be something we deal with.</p>
<p><strong>Nick Francis</strong>  28:12</p>
<p>I think, you know, I think we have to, you know, it's, it's one of the tragedies of our age, I think, is that the, you know, we spent the 20th century, thinking that sex was the kind of ultimate sales tool. And then it took algorithms to for us to realize that actually anger and resentment are the most powerful sales tools, which is, you know, it's a it's something which, in time, we will work out, right? And I think the problem is that, at the minute, these tech businesses are in such insane ascendancy, and they're so wealthy that it's very hard to regulate them. And I think in time, what will happen is, you know, they'll start to lose some of that luster and some of that insane scale and that power, and then, you know, then regulation will come in. But you know whether or not, we'll see maybe, hopefully our civilization will still be around to see that.</p>
<p><strong>Michael Hingson</strong>  29:04</p>
<p>No, there is that, or maybe the Vulcans will show up and show us a better way. But you know,</p>
<p><strong>Nick Francis</strong>  29:11</p>
<p>oh, you know, I'm, I'm kind of endlessly optimistic. I think, you know, we are. We're building towards a very positive future. I think so. Yeah, it's just, you know, get always bumps along the way, yeah.</p>
<p><strong>Michael Hingson</strong>  29:24</p>
<p>So you named your company casual. Why did you do that? Or how did that come about?</p>
<p><strong>Nick Francis</strong>  29:30</p>
<p>It's a slightly weird name for something, you know, we work with, kind of, you know, global blue chip businesses. And, you know, casual is kind of the last thing that you would want to associate with, a, with a, with any kind of services business that works in that sphere. I think, you know, we, the completely honest answer is that the journalism course I did was television, current affairs journalism, so it's called TV cadge, and so we, when we made a film for a local charity as part of that course. Course, we were asked to name our company, and we just said, well, cash, cash casual, casual films. So we called it casual films. And then when my friend and I set the company up, kind of formally, to do the Mongol Rally, we, you know, we had this name, you know, the company, the film that we'd made for the charity, had gone down really well. It had been played at BAFTA in London. And so we thought, well, you know, we should just, you know, hang on to that name. And it didn't, you know, at the time, it didn't really seem too much of an issue. It was only funny. It was coming to the US, where I think people are a bit more literal, and they were a bit like, well, casual. Like, why casual, you know. And I remember being on a shoot once. And, you know, obviously, kind of some filmmakers can be a little casual themselves, not necessarily in the work, but in the way they present themselves, right? And I remember sitting down, we were interviewing this CEO, and he said, who, you know, who are you? Oh, we're casual films. He's like, Oh, is that why that guy's got ripped jeans? Is it? And I just thought, Damn, you know, we really left ourselves open to that. There was also, there was a time one of our early competitors was called Agile films. And so, you know, I remember talking to one of our clients who said, you know, it's casual, you know, when I have to put together a little document to say, you know, which, which supplier we should choose, and when I lay it on my boss's desk, and one says casual films, and one says agile films, it's like those guys are landing the first punch. But anyway, we, you know, we, what we say now is like, you know, we take a complex process and make it casual. You know, filmmaking, particularly for like, large, complex organizations where you've got lots of different stakeholders, can be very complicated. And so, yeah, we sort of say, you know, we'll take a lot of that stress off, off our clients. So that's kind of the rationale, you know, that we've arrived with, arrived at having spoken to lots of our clients about the role that we play for them. So, you know, there's a kind of positive spin on it, I guess, but I don't know. I don't know whether I'd necessarily call it casual again. I don't know if I'm supposed to say that or not, but, oh,</p>
<p><strong>Michael Hingson</strong>  32:00</p>
<p>it's unique, you know? So, yeah, I think there's a lot of merit to it. It's a unique name, and it interests people. I know, for me, one of the things that I do is I have a way of doing this. I put all of my business cards in Braille, so the printed business cards have Braille on them, right? Same thing. It's unique completely.</p>
<p><strong>Nick Francis</strong>  32:22</p>
<p>And you listen, you know what look your name is an empty box that you fill with your identity. They say, right? And casual is actually, it's something we've grown into. And you know it's we've been going for nearly 20 years. In fact, funny enough for the end of this year is the 20th anniversary of that first film we made for the for the charity. And then next summer will be our 20th anniversary, which is, you know, it's, it's both been incredibly short and incredibly long, you know, I think, like any kind of experience in life, and it's been some of the hardest kind of times of my entire life, and some of the best as well. So, you know, it's, it is what it is, but you know, casual is who we are, right? I would never check, you know? I'd never change it.</p>
<p><strong>Michael Hingson</strong>  33:09</p>
<p>Now, no, of course not, yeah. So is the actual name casual films, or just casual?</p>
<p><strong>Nick Francis</strong>  33:13</p>
<p>So it was casual films, but then everyone calls us casual anyway, and I think, like as an organization, we probably need to be a bit more agnostic about the outcome.</p>
<p><strong>Michael Hingson</strong>  33:22</p>
<p>Well, the reason I asked, in part was, is there really any filming going on anymore?</p>
<p><strong>Nick Francis</strong>  33:28</p>
<p>Well, that's a very that's a very good question. But have we actually ever made a celluloid film? And I think the answer is probably no. We used to, back in the day, we used to make, like, super eight films, which were films, I think, you know, video, you know, ultimately, if you're going to be really pedantic about it, it's like, well, video is a digital, digital delivery. And so basically, every film we make is, is a video. But there is a certain cachet to the you know, because our films are loved and crafted, you know, for good or ill, you know, I think to call them, you know, they are films because, because of the, you know, the care that's put into them. But it's not, it's, it's not celluloid. No, that's okay, yeah, well,</p>
<p><strong>Michael Hingson</strong>  34:16</p>
<p>and I know that, like with vinyl records, there is a lot of work being done to preserve and capture what's on cellular film. And so there's a lot of work that I'm sure that's being done to digitize a lot of the old films. And when you do that, then you can also go back and remaster and hopefully in a positive way, and I'm not sure if that always happens, but in a positive way, enhance them</p>
<p><strong>Nick Francis</strong>  34:44</p>
<p>completely, completely and, you know, it's, you know, it's interesting talking about, like, you know, people wanting to step back. You know, obviously vinyl is having an absolute as having a moment right now. In fact, I just, I just bought a new stylist for my for my record. Play yesterday. It sounded incredible as a joy. This gave me the sound quality of this new style. It's fantastic. You know, beyond that, you know, running a company, you know, we're in nine offices all over the world. We produce nearly 1000 projects a year. So, you know, it's a company. It's an incredibly complicated company. It's a very fun and exciting company. I love the fact that we make these beautifully creative films. But, you know, it's a bit, I wouldn't say it's like, I don't know, you don't get many MBAs coming out of business school saying, hey, I want to set up a video production company. But, you know, it's been, it's been wonderful, but it's also been stressful. And so, you know, I've, I've always been interested in pottery and ceramics and making stuff with my hands. When I was a kid, I used to make jewelry, and I used to go and sell it in nightclubs, which is kind of weird, but, you know, it paid for my beers. And then whatever works, I say kid. I was 18. I was, I was of age, but of age in the UK anyway. But now, you know, over the last few 18 months or so, I've started make, doing my own ceramics. So, you know, I make vases and and pictures and kind of all sorts of stuff out of clay. And it's just, it's just to be to unplug and just to go and, you know, make things with mud with your hands. It's just the most unbelievably kind of grounding experience.</p>
<p><strong>Michael Hingson</strong>  36:26</p>
<p>Yeah, I hear you, yeah. One of the things that I like to do is, and I don't get to do it as much as I would like, but I am involved with organizations like the radio enthusiasts of Puget Sound, which, every year, does recreations of old radio shows. And so we get the scripts we we we have several blind people who are involved in we actually go off and recreate some of the old shows, which is really a lot of fun,</p>
<p><strong>Nick Francis</strong>  36:54</p>
<p>I bet, yeah, yeah, sort of you know that connection to the past is, is, yeah, it's great radio. Radio is amazing.</p>
<p><strong>Michael Hingson</strong>  37:03</p>
<p>Anyway, what we have to do is to train some of the people who have not had exposure to old radio. We need to train them as to how to really use their voices to convey like the people who performed in radio, whatever they're doing, because too many people don't really necessarily know how to do that well. And it is, it is something that we're going to work on trying to find ways to get people really trained. And one of the ways, of course, is you got to listen to the old show. So one of the things we're getting more and more people to do when we do recreations is to go back and listen to the original show. Well, they say, Well, but, but that's just the way they did it. That's not necessarily the way it should be done. And the response is, no, that's not really true. The way they did it sounded natural, and the way you are doing it doesn't and there's reality that you need to really learn how to to use your voice to convey well, and the only way to do it is to listen to the experts who did it.</p>
<p><strong>Nick Francis</strong>  38:06</p>
<p>Yeah, well, it's, you know, it's amazing. The, you know, when the BBC was founded, all the news readers and anyone who appeared on on the radio to to present or perform, had to wear like black tie, like a tuxedo, because it was, you know, they're broadcasting to the nation, so they had to, you know, they had to be dressed appropriately, right, which is kind of amazing. And, you know, it's interesting how you know, when you, when you change your dress, when you change the way you're sitting, it does completely change the way that you project yourself, yeah,</p>
<p><strong>Michael Hingson</strong>  38:43</p>
<p>it makes sense, yeah, well, and I always enjoyed some of the old BBC radio shows, like the Goon Show, and completely some of those are so much fun.</p>
<p><strong>Nick Francis</strong>  38:54</p>
<p>Oh, great, yeah, I don't think they were wearing tuxedo. It's tuxedos. They would</p>
<p><strong>Michael Hingson</strong>  38:59</p>
<p>have been embarrassed. Yeah, right, right. Can you imagine Peter Sellers in a in a tux? It just isn't going to happen.</p>
<p><strong>Nick Francis</strong>  39:06</p>
<p>No, right, right. But yeah, no, it's so powerful. You know, they say radio is better than TV because the pictures are better.</p>
<p><strong>Michael Hingson</strong>  39:15</p>
<p>I agree. Yeah, sure, yeah. Well, you know, I I don't think this is quite the way he said it, but Fred Allen, the old radio comedian, once said they call television the new medium, because that's as good as it's ever going</p>
<p><strong>Nick Francis</strong>  39:28</p>
<p>to get. Yeah, right, right, yeah.</p>
<p><strong>Michael Hingson</strong>  39:32</p>
<p>I think there's truth to it. Whether that's exactly the way he said it or not, there's truth to that, yeah, but there's also a lot of good stuff on TV, so it's okay.</p>
<p><strong>Nick Francis</strong>  39:41</p>
<p>Well, it's so interesting. Because, you know, when you look at the it's never been more easy to create your own content, yeah, and so, you know, and like, in a way, TV, you know, he's not wrong in that, because it suddenly opened up this, this huge medium for people just to just create. Right? And, you know, and I think, like so many people, create without thinking, and, you know, and certainly in our kind of, in the in the world that we're living in now with AI production, making production so much more accessible, actually taking the time as a human being just to really think about, you know, who are the audience, what are the things that are going to what are going to kind of resonate with them? You know? Actually, I think one of the risks with AI, and not just AI, but just like production being so accessible, is that you can kind of shoot first and kind of think about it afterwards, and, you know, and that's never good. That's always going to be medium. It's medium at best, frankly. Yeah, so yeah, to create really great stuff takes time, you know, yeah, to think about it. Yeah, for sure, yeah.</p>
<p><strong>Michael Hingson</strong>  40:50</p>
<p>Well, you know, our podcast is called unstoppable mindset. What do you think that unstoppable mindset really means to you as a practical thing and not just a buzzword. Because so many people talk about the kinds of buzzwords I hear all the time are amazing. That's unstoppable, but it's really a lot more than a buzzword. It goes back to what you think, I think. But what do you think?</p>
<p><strong>Nick Francis</strong>  41:15</p>
<p>I think it's something that is is buried deep inside you. You know, I'd say the simple answer is, is just resilience. You know, it's, it's been rough. I write anyone running a small business or a medium sized business at the minute, you know, there's been some tough times over the last, kind of 1824, months or so. And, you know, I was talking to a friend of mine who she sold out of her business. And she's like, you know, how are things? I was like, you know, it's, it's, it's tough, you know, we're getting through it, you know, we're changing a lot of things, you know, we're like, we're definitely making the business better, but it's hard. And she's like, Listen, you know, when three years before I sold my company, I was at rock bottom. It was, I genuinely thought it was so stressful. I was crushed by it, but I just kept going. And she's just like, just keep going. And the only difference between success and failure is that resilience and just getting up every day and you just keep, keep throwing stuff at the wall, keep trying new things, keep working and trying to be better. I think, you know, it's funny when you look at entrepreneurs, I'm a member of a mentoring group, and I hope I'm not talking out of school here, but you know, there's 15 entrepreneurs, you know, varying sizes of business, doing all sorts, you know, across all sorts of different industries. And if you sat on the wall, if you were fly on the wall, and you sit and look at these people on a kind of week, month to month basis, and they all present on how their businesses are going. You go, this is this being an entrepreneur does not look like a uniformly fun thing, you know, the sort of the stress and just, you know, people crying and stuff, and you're like, gosh, you know, it's so it's, it's, it's hard, and yet, you know, it's people just keep coming back to it. And yet, I think it's because of that struggle that you have to kind of have something in built in you, that you're sort of, you're there to prove something. And I, you know, I've thought a lot about this, and I wonder whether, kind of, the death of my father at such a young age kind of gave me this incredible fire to seek His affirmation, you know. And unfortunately, obviously, the tragedy of that is like, you know, the one person who would never give me affirmation is my dad. And yet, you know, I get up every day, you know, to have early morning calls with the UK or with Singapore or wherever. And you know, you just just keep on, keeping on. And I think that's probably what and knowing I will never quit, you know, like, even from the earliest days of casual, when we were just, like a couple of people, and we were just, you know, kids doing our very best, I always knew the company was going to be a success act. Like, just a core belief that I was like, this is going to work. This is going to be a success. I didn't necessarily know what that success would look like. I just but I did know that, like, whatever it took, we would map, we'd map our way towards that figure it out. We'd figure it out. And I think, you know, there's probably something unstoppable. I don't know, I don't want to sound immodest, but I think there's probably something in that that you're just like, I am just gonna keep keep on, keeping on.</p>
<p><strong>Michael Hingson</strong>  44:22</p>
<p>Do you think that resilience and unstoppability are things that can be taught, or is it just something that's built into you, and either you have it or you don't?</p>
<p><strong>Nick Francis</strong>  44:31</p>
<p>I think it's something that probably, it's definitely something that can be learned, for sure, you know. And there are obviously ways that it can there's obviously ways it can be taught. You know, I was, I spent some time in the reserve, like the Army Reserve in the UK, and I just, you know, a lot of that is about teaching you just how much further you can go. I think what it taught me was it was so. So hard. I mean, honestly, some of the stuff we did in our training was, like, you know, it's just raining and raining and raining and, like, because all your kits soaking wet is weighs twice what it did before, and you just, you know, sleeping maybe, you know, an hour or two a night, and, you know, and there wasn't even anyone shooting at us, right? So, you know, like the worst bit wasn't even happening. But like, and like, in a sense, I think, you know, that's what they're trying to do, that, you know, they say, you know, train hard and fight easy. But I remember sort of sitting there, and I was just exhausted, and I just genuinely, I was just thought, you know, what if they tell me to go now, I just, I can't. I literally, I can't, I can't do it. Can't do it. And then they're like, right, lads, put your packs on. Let's go and just put your pack on. Off you go, you know, like, this sort of, the idea of not, like, I was never going to quit, just never, never, ever, you know, and like I'd physically, if I physically, like, literally, my physical being couldn't stand up, you know, I then that was be, that would be, you know, if I was kind of, like literally incapacitated. And I think what that taught me actually, was that, you know, you have what you believe you can do, like you have your sort of, you have your sort of physical envelope, but like that is only a third or a quarter of what you can actually achieve, right, you know. And I think what that, what the that kind of training is about, and you know, you can do it in marathon training. You can do it in all sorts of different, you know, even, frankly, meditate. You know, you train your mind to meditate for, you know, an hour, 90 minutes plus. You know, you're still doing the same. You know, there's a, there's an elasticity within your brain where you can teach yourself that your envelope is so much larger. Yeah. So, yeah, you know, like, is casual going to be a success? Like, I'm good, you know, I'm literally, I won't I won't stop until it is</p>
<p><strong>Michael Hingson</strong>  46:52</p>
<p>right, and then why stop? Exactly, exactly you continue to progress and move forward. Well, you know, when everything feels uncertain, whether it's the markets or whatever, what do you do or what's your process for finding clarity?</p>
<p><strong>Nick Francis</strong>  47:10</p>
<p>I think a lot of it is in having structured time away. I say structured. You build it into your calendar, but like, but it's unstructured. So, you know, I take a lot of solace in being physically fit. You know, I think if you're, if you feel physically fit, then you feel mentally far more able to deal with things. I certainly when I'm if I'm unfit and if I've been working too much and I haven't been finding the time to exercise. You know, I feel like the problems we have to face just loom so much larger. So, you know, I, I'll book out. I, you know, I work with a fan. I'm lucky enough to have a fantastic assistant who, you know, we book in my my exercise for each week, and it's almost the first thing that goes in the calendar. I do that because I can't be the business my my I can't be the leader my business requires. And it finally happened. It was a few years ago I kind of, like, the whole thing just got really big on me, and it just, you know, and I'm kind of, like, being crushed by it. And I just thought, you know what? Like, I can't, I can't fit other people's face mask, without my face mask being fit, fitted first. Like, in order to be the business my business, I keep saying that to be the lead in my business requires I have to be physically fit. So I have to look after myself first. And so consequently, like, you know, your exercise shouldn't be something just get squeezed in when you find when you have time, because, you know, if you've got family and you know, other things happening, like, you know, just will be squeezed out. So anyway, that goes in. First, I'll go for a bike ride on a Friday afternoon, you know, I'll often listen to a business book and just kind of process things. And it's amazing how often, you know, I'll just go for a run and, like, these things that have been kind of nagging away in the back of my mind, just suddenly I find clarity in them. So I try to exercise, like, five times a week. I mean, that's obviously more than most people can can manage, but you know that that really helps. And then kind of things, like the ceramics is very useful. And then, you know, I'm lucky. I think it's also just so important just to appreciate the things that you already have. You know, I think one of the most important lessons I learned last year was this idea that, you know, here is the only there. You know, everyone's working towards this kind of, like, big, you know, it's like, oh, you know, when I get to there, then everything's going to be okay, you know. And actually, you know, if you think about like, you know, and what did you want to achieve when you left college? Like, what was the salary band that you want? That you wanted to achieve? Right? A lot of people, you know, by the time you hit 4050, you've blown way through that, right? And yet you're still chasing the receding Summit, yeah, you know. And so actually, like, wherever we're trying to head to, we're already there, because once you get there, there's going to be another there that you're trying to. Head to right? So, so, you know, it's just taking a moment to be like, you know, God, I'm so lucky to have what I have. And, you know, I'm living in, we're living in the good old days, like right now, right?</p>
<p><strong>Michael Hingson</strong>  50:11</p>
<p>And the reality is that we're doing the same things and having the same discussions, to a large degree, that people did 50, 100 200 years ago. As you pointed out earlier, the fact is that we're, we're just having the same discussions about whether this works, or whether that works, or anything else. But it's all the same,</p>
<p><strong>Nick Francis</strong>  50:33</p>
<p>right, you know. And you kind of think, oh, you know, if I just, just, like, you know, if we just open up these new offices, or if we can just, you know, I think, like, look, if I, if I'd looked at casual when we started it as it is now, I would have just been like, absolute. My mind would have exploded, right? You know, if you look at what we've achieved, and yet, I kind of, you know, it's quite hard sometimes to look at it and just be like, Oh yeah, but we're only just starting. Like, there's so much more to go. I can see so much further work, that we need so many more things, that we need to do, so many more things that we could do. And actually, you know, they say, you know, I'm lucky enough to have two healthy, wonderful little girls. And you know, I think a lot of bread winners Look at, look at love being provision, and the idea that, you know, you have to be there to provide for them. And actually, the the truest form of love is presence, right? And just being there for them, and like, you know, not being distracted and kind of putting putting things aside, you know, not jumping on your emails or your Slack messages or whatever first thing in the morning, you know. And I, you know, I'm not. I'm guilty, like, I'm not, you know, I'm not one of these people who have this kind of crazy kind of morning routine where, like, you know, I'm incredibly disciplined about that because, you know, and I should be more. But like, you know, this stuff, one of the, one of the things about having a 24 hour business with people working all over the world is there's always things that I need to respond to. There's always kind of interesting things happening. And so just like making sure that I catch myself every so often to be like, I'm just going to be here now and I'm going to be with them, and I'm going to listen to what they're saying, and I'm going to respond appropriately, and, you know, I'm going to play a game with them, or whatever. That's true love. You know?</p>
<p><strong>Michael Hingson</strong>  52:14</p>
<p>Well, there's a lot of merit to the whole concept of unplugging and taking time and living in the moment. One of the things that we talked about in my book live like a guide dog, that we published last year, and it's all about lessons I've learned about leadership and teamwork and preparedness from eight guide dogs and my wife's service dog. One of the things that I learned along the way is the whole concept of living in the moment when I was in the World Trade Center with my fifth guide dog, Roselle. We got home, and I was going to take her outside to go visit the bathroom, but as soon as I took the harness off, she shot off, grabbed her favorite tug bone and started playing tug of war with my retired guide dog. Asked the veterinarians about him the next day, the people at Guide Dogs for the Blind, and they said, Well, did anything threaten her? And I said, No. And they said, there's your answer. The reality is, dogs live in the moment when it was over. It was over. And yeah, right lesson to learn.</p>
<p><strong>Nick Francis</strong>  53:15</p>
<p>I mean, amazing, absolutely amazing. You must have taken a lot of strength from that.</p>
<p><strong>Michael Hingson</strong>  53:20</p>
<p>Oh, I think it was, it was great. It, you know, I can look back at my life and look at so many things that have happened, things that I did. I never thought that I would become a public speaker, but I learned in so many ways the art of speaking and being relaxed at speaking in a in a public setting, that when suddenly I was confronted with the opportunity to do it, it just seemed like the natural thing to do.</p>
<p><strong>Nick Francis</strong>  53:46</p>
<p>Yeah, it's funny, because I think isn't public speaking the number one fear. It is. It's the most fit. It's the most feared thing for the most people.</p>
<p><strong>Michael Hingson</strong>  53:57</p>
<p>And the reality is going back to something that we talked about before. The reality is, audiences want you to succeed, unless you're a jerk and you project that, audiences want to hear what you have to say. They want you to be successful. There's really nothing to be afraid of but, but you're right. It is the number one fear, and I've never understood that. I mean, I guess I can intellectually understand it, but internally, I don't. The first time I was asked to speak after the World Trade Center attacks, a pastor called me up and he said, we're going to we're going to have a service outside for all the people who we lost in New Jersey and and that we would like you to come and speak. Take a few minutes. And I said, Sure. And then I asked him, How many people many people were going to be at the service? He said, 6000 that was, that was my first speech.</p>
<p><strong>Nick Francis</strong>  54:49</p>
<p>Yeah, wow. But it didn't bother me, you know, no, I bet</p>
<p><strong>Michael Hingson</strong>  54:54</p>
<p>you do the best you can, and you try to improve, and so on. But, but it is true that so many people. Are public speaking, and there's no reason to what</p>
<p><strong>Nick Francis</strong>  55:03</p>
<p>did that whole experience teach you?</p>
<p><strong>Michael Hingson</strong>  55:06</p>
<p>Well, one of the things that taught me was, don't worry about the things that you can't control. It also taught me that, in reality, any of us can be confronted with unexpected things at any time, and the question is, how well do we prepare to deal with it? So for me, for example, and it took me years after September 11 to recognize this, but one of the things that that happened when the building was hit, and Neither I, nor anyone on my side of the building really knew what happened. People say all the time, well, you didn't know because you couldn't see it. Well, excuse me, it hit 18 floors above us on the other side of the building. And the last time I checked X ray vision was fictitious, so nobody knew. But did the building shake? Oh, it tipped. Because tall buildings like that are flexible. And if you go to any tall building, in reality, they're made to buffet in wind storms and so on, and in fact, they're made to possibly be struck by an airplane, although no one ever expected that somebody would deliberately take a fully loaded jet aircraft and crash it into a tower, because it wasn't the plane hitting the tower as such that destroyed both of them. It was the exploding jet fuel that destroyed so much more infrastructure caused the buildings to collapse. But in reality, for me, I had done a lot of preparation ahead of time, not even thinking that there would be an emergency, but thinking about I need to really know all I can about the building, because I've got to be the leader of my office, and I should know all of that. I should know what to do in an emergency. I should know how to take people to lunch and where to go and all that. And by learning all of that, as I learned many and discovered many years later, it created a mindset that kicked in when the World Trade Center was struck, and in fact, we didn't know until after both towers had collapsed, and I called my wife. We I talked with her just before we evacuated, and the media hadn't even gotten the story yet, but I never got a chance to talk with her until after both buildings had collapsed, and then I was able to get through and she's the first one that told us how the two buildings had been hit by hijacked aircraft. But the mindset had kicked in that said, You know what to do, do it and that. And again, I didn't really think about that until much later, but that's something that is a lesson we all could learn. We shouldn't rely on just watching signs to know what to do, no to go in an emergency. We should really know it, because the knowledge, rather than just having information, the true intellectual knowledge that we internalize, makes such a big difference.</p>
<p><strong>Nick Francis</strong>  57:46</p>
<p>Do you think it was the fact that you were blind that made you so much more keen to know the way out that kind of that really helped you to understand that at the time?</p>
<p><strong>Michael Hingson</strong>  57:56</p>
<p>Well, what I think is being blind and growing up in an environment where so many things could be unexpected, for me, it was important to know so, for example, when I would go somewhere to meet a customer, I would spend time, ahead of time, learning how to get around, learning how to get to where they were and and learning what what the process was, because we didn't have Google Maps and we didn't have all the intellectual and and technological things that we have today. Well intellectual we did with the technology we didn't have. So today it's easier, but still, I want to know what to do. I want to really have the answers, and then I can can more easily and more effectively deal with what I need to deal with and react. So I'm sure that blindness played a part in all of that, because if I hadn't learned how to do the things that I did and know the things that I knew, then it would have been a totally different ball game, and so sure, I'm sure, I'm certain that blindness had something to do with it, but I also know that, that the fact is, what I learned is the same kinds of things that everyone should learn, and we shouldn't rely on just the signs, because what if the building were full of smoke, then what would you do? Right? And I've had examples of that since I was at a safety council meeting once where there was somebody from an electric company in Missouri who said, you know, we've wondered for years, what do we do if there's a fire in the generator room, in the basement, In the generator room, how do people get out? And he and I actually worked on it, and they developed a way where people could have a path that they could follow with their feet to get them out. But the but the reality is that what people first need to learn is eyesight is not the only game in town. Yeah, right. Mean, it's so important to really learn that, but people, people don't, and we take too many things for granted, which is, which is really so unfortunate, because we really should do a little bit better than we do about making sure that we prepare for not just emergencies, but just for life in general.</p>
<p><strong>Nick Francis</strong>  1:00:18</p>
<p>Yeah, yeah, for sure, for sure, for sure, and not take it for</p>
<p><strong>Michael Hingson</strong>  1:00:21</p>
<p>granted, and not take it for granted, absolutely. Oh,</p>
<p><strong>Nick Francis</strong>  1:00:25</p>
<p>well, you know, thank God that that all worked out</p>
<p><strong>Michael Hingson</strong>  1:00:29</p>
<p>well, you know, I'm, I'm very happy that it did as well.</p>
<p><strong>Nick Francis</strong>  1:00:32</p>
<p>Yeah, your wife is too well.</p>
<p><strong>Michael Hingson</strong>  1:00:37</p>
<p>She was Well, I'm sure she is, wherever she is. She passed away in 2022 we were married 40 years, and as I tell people, she's monitoring me from somewhere, and if I misbehave, I'll hear about it. So I've been been working at being a good kid.</p>
<p><strong>Nick Francis</strong>  1:00:49</p>
<p>I'm sure, I'm sure, I'm sorry. Mike, sorry to hear that.</p>
<p><strong>Michael Hingson</strong>  1:00:53</p>
<p>Well, I appreciate that she was in a wheelchair her whole life, and the body just slowed down, and things happen. Yeah, and so it was, it was sad. I miss her, but I also know that what I don't do is move on from her, but I will move forward from her. The difference being when I move forward, I'm still going to keep her in mind, and I learned a lot from her. I hope she learned some things from me. And so it's important that we we just move forward and and use all the lessons we learned to continue to function and</p>
<p><strong>Nick Francis</strong>  1:01:23</p>
<p>live Amen, yeah, for sure. Well, we've been</p>
<p><strong>Michael Hingson</strong>  1:01:27</p>
<p>doing this an hour, and I don't want to keep you anymore, but I don't know, we may have to do another one of these, because I have lots more questions, and I'm sure you have more you want to contribute, but for now, I better let you go so that you can do whatever you're going to do here on a on a Wednesday, and do whatever happens,</p>
<p><strong>Nick Francis</strong>  1:01:46</p>
<p>absolutely, yeah, onwards and upwards. It's been great to you. It has. I want to thank</p>
<p><strong>Michael Hingson</strong>  1:01:52</p>
<p>you, and I want to thank all of you for being out there and and being with us today. If you'd like to Nick if people want to reach out to you, how do they do that?</p>
<p><strong>Nick Francis</strong>  1:02:02</p>
<p>You can find me on LinkedIn. I'm Nick Francis film. If you I share everything that I learn about running a company and creativity and brand storytelling and just life really on my on my newsletter, which you can access through my through my LinkedIn page Nick Francis film. It's called Beyond casual, the newsletter, and so yeah, check it out. Cool.</p>
<p><strong>Michael Hingson</strong>  1:02:28</p>
<p>Well, thank you all for being here, and I hope that if you like the show, you'll let us know. Please email me at Michael H i, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and wherever you're listening, give us a five star rating. We really value your reviews, especially when they're the good ones, but we want to hear whatever you have to say. And if any of you have ideas of other people who ought to be guests, Nick, including you, we are always looking for more people to come on, so feel free to introduce us, and we'll we'll get them on as well, because I think everyone has stories to tell, and we need to to to get people to recognize that we underrate ourselves way too much and or to put it the other way, we're more unstoppable than we think we are. So we'd love to hear from you, and we'd love you to keep in touch. But Nick once again, thank you very much for being here. This has been wonderful,</p>
<p><strong>Nick Francis</strong>  1:03:18</p>
<p>absolute pleasure. Mike really, really enjoyed it. Thank you so much.</p>
<p><strong>Michael Hingson</strong>  1:03:26</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Growing an Unstoppable Brand Through Trust and Storytelling with Nick Francis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/284aed5d-aede-4762-b1fc-c7d760f6ad7f.mp3?source=rss&amp;ext=asset.mp3" length="94310692" type="audio/mpeg" />
<itunes:episode>398</itunes:episode>
</item>
<item><title>Episode 397 – Unstoppable Purpose Found Through Photography with Mobeen Ansari</title>
<guid isPermaLink="false">https://pinecast.com/guid/e178ba24-5c61-4f3d-80c8-ef0aa88a2b42</guid>
<pubDate>Tue, 16 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:06:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b17b62d1-6d0e-44a2-beee-7bd744730728/UM387-Mobeen_Ansari-Coverart.jpg" />
<description><![CDATA[<h1></h1>
<p>What happens when your voice is built through visuals, not volume? In this Unstoppable Mindset episode, I talk with photographer and storyteller Mobeen Ansari about growing up with hearing loss, learning speech with support from his family and the John Tracy Center, and using technology to stay connected in real time.</p>
<p>We also explore how his art became a bridge across culture and faith, from documenting religious minorities in Pakistan to chronicling everyday heroes, and why he feels urgency to photograph climate change before more communities, heritage sites, and ways of life are lost.</p>
<p>You’ll hear how purpose grows when you share your story in a way that helps others feel less alone, and why Mobeen believes one story can become a blueprint for someone else to navigate their own challenge.</p>
<p><strong>Highlights:</strong></p>
<p>00:03:54 - Learn how early family support can shape confidence, communication, and independence for life.</p>
<p>00:08:31 - Discover how deciding when to capture a moment can define your values as a storyteller.</p>
<p>00:15:14 - Learn practical ways to stay fully present in conversations when hearing is a daily challenge.</p>
<p>00:23:24 - See how unexpected role models can redefine what living fully looks like at any stage of life.</p>
<p>00:39:15 - Understand how visual storytelling can cross cultural and faith boundaries without words.</p>
<p>00:46:38 - Learn why documenting climate change now matters before stories, places, and communities disappear.</p>
<p><strong>About the Guest:</strong></p>
<p>Mobeen Ansari is a photographer, filmmaker and artist from Islamabad, Pakistan. Having a background in fine arts, he picked up the camera during high school and photographed his surroundings and friends- a path that motivated him to be a pictorial historian. His journey as a photographer and artist is deeply linked to a challenge that he had faced since after his birth. </p>
<p>Three weeks after he was born, Mobeen was diagnosed with hearing loss due to meningitis, and this challenge has inspired him to observe people more visually, which eventually led him to being an artist. He does advocacy for people with hearing loss. </p>
<p>Mobeen's work focuses on his home country of Pakistan and its people, promoting a diverse &amp; poetic image of his country through his photos &amp; films. As a photojournalist he focuses on human interest stories and has extensively worked on topics of climate change, global health and migration.</p>
<p>Mobeen has published three photography books. His first one, ‘Dharkan: The Heartbeat of a Nation’, features portraits of iconic people of Pakistan from all walks of life. His second book, called ‘White in the Flag’ is based on the lives &amp; festivities of religious minorities in Pakistan. Both these books have had two volumes published over the years. His third book is called ‘Miraas’ which is also about iconic people of Pakistan and follows ‘Dharkan’ as a sequel.</p>
<p>Mobeen has also made two silent movies; ’Hellhole’ is a black and white short film, based on the life of a sanitation worker, and ‘Lady of the Emerald Scarf’ is based on the life of Aziza, a carpet maker in Guilmit in Northern Pakistan.</p>
<p>He has exhibited in Pakistan &amp; around the world, namely in UK, Italy, China Iraq, &amp; across the US and UAE. His photographs have been displayed in many famous places as well, including Times Square in New York City. Mobeen is also a recipient of the Swedish Red Cross Journalism prize for his photography on the story of FIFA World Cup football manufacture in Sialkot.</p>
<p><strong>Ways to connect with Mobeen</strong>**:**</p>
<p><a href="http://www.mobeenansari.com/" rel="nofollow">www.mobeenansari.com</a></p>
<p>Facebook: <a href="http://www.facebook.com/mobeenart" rel="nofollow">www.facebook.com/mobeenart</a> </p>
<p>Linkedin: <a href="https://www.linkedin.com/in/mobeenansari/" rel="nofollow">https://www.linkedin.com/in/mobeenansari/</a></p>
<p>Instagram: @mobeenansariphoto</p>
<p>X: @Mobeen_Ansari</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>Well, hi everyone, and welcome to another episode of unstoppable mindset. I am your host. Michael Hingson, we're really glad that you are here, and today we are going to talk to Mobeen Ansari, and Mobeen is in Islamabad. I believe you're still in Islamabad, aren't you? There we go. I am, yeah. And so, so he is 12 hours ahead of where we are. So it is four in the afternoon here, and I can't believe it, but he's up at four in the morning where he is actually I get up around the same time most mornings, but I go to bed earlier than he does. Anyway. We're really glad that he is here. He is a photographer, he speaks he's a journalist in so many ways, and we're going to talk about all of that as we go forward. Mobin also is profoundly hard of hearing. Uses hearing aids. He was diagnosed as being hard of hearing when he was three weeks old. So I'm sure we're going to talk about that a little bit near the beginning, so we'll go ahead and start. So mo bean, I want to welcome you to unstoppable mindset. We're really glad that you're here.</p>
<p><strong>Mobeen Ansari</strong>  02:32</p>
<p>It's a pleasure to be here, and I'm honored to plan your show. Thank you so much.</p>
<p><strong>Michael Hingson</strong>  02:37</p>
<p>Well, thank you very much, and I'm glad that we're able to make this work, and I should explain that he is able to read what is going on the screen. I use a program called otter to transcribe when necessary, whatever I and other people in a meeting, or in this case, in a podcast, are saying, and well being is able to read all of that. So that's one of the ways, and one of the reasons that we get to do this in real time. So it's really kind of cool, and I'm really excited by that. Well, let's go ahead and move forward. Why don't you tell us a little about the early Beau beam growing up? And obviously that starts, that's where your adventure starts in a lot of ways. So why don't you tell us about you growing up and all that.</p>
<p><strong>Mobeen Ansari</strong>  03:22</p>
<p>So I'm glad you mentioned the captions part, because, you know, that has been really, really revolutionary. That has been quite a lifesaver, be it, you know, Netflix, be it anywhere I go into your life, I read captions like there's an app on my phone that I use for real life competitions, and that's where I, you know, get everything. That's where technology is pretty cool. So I do that because of my hearing does, as you mentioned, when I was three weeks old, I had severe meningitis due to it, had lost hearing in both my ear and so when my hearing loss were diagnosed, it was, you know, around the time we didn't have resources, the technology that we do today.</p>
<p><strong>Michael Hingson</strong>  04:15</p>
<p>When was that? What year was that about?</p>
<p><strong>Mobeen Ansari</strong>  04:19</p>
<p>1986 okay, sorry, 1987 so yeah, so they figured that I had locked my hearing at three weeks of age, but didn't properly diagnose it until I think I was three months old. So yeah, then January was my diagnosis, okay.</p>
<p><strong>Michael Hingson</strong>  04:44</p>
<p>And so how did you how did you function, how did you do things when you were, when you were a young child? Because at that point was kind of well, much before you could use a hearing aid and learn to speak and so on. So what?</p>
<p><strong>Mobeen Ansari</strong>  05:00</p>
<p>You do. So my parents would have a better memory of that than I would, but I would say that they were, you know, extra hard. They went an extra mile. I mean, I would say, you know, 100 extra mile. My mother learned to be a peace therapist, and my father. He learned to be he learned how to read audiogram, to learn the audiology, familiarize himself with hearing a technology with an engineer support. My parents work around me. David went to a lot of doctors, obviously, I was a very difficult child, but I think that actually laid the foundation in me becoming an artist. Because, you know, today, the hearing is it fits right into my ear so you cannot see it, basically because my hair is longer. But back then, hearing aids used to be almost like on a harness, and you to be full of quiet, so you would actually stick out like a sore thumb. So, you know, obviously you stand out in a crowd. So I would be very conscious, and I would often, you know, get asked what this is. So I would say, this is a radio but for most part of my childhood, I was very introverted, but I absolutely love art. My grandmother's for the painter, and she was also photographer, as well as my grandfather, the hobbyist photographer, and you know, seeing them create all of the visuals in different ways, I was inspired, and I would tell my stories in form of sketching or making modified action figures. And photography was something I picked up way later on in high school, when the first digital camera had just come out, and I finally started in a really interacting with the world.</p>
<p><strong>Michael Hingson</strong>  07:13</p>
<p>So early on you you drew because you didn't really use the camera yet. And I think it's very interesting how much your parents worked to make sure they could really help you. As you said, Your mother was a speech you became a speech therapist, and your father learned about the technologies and so on. So when did you start using hearing aids? That's</p>
<p><strong>Mobeen Ansari</strong>  07:42</p>
<p>a good question. I think I probably started using it when I was two years old. Okay, yeah, yeah, that's gonna start using it, but then, you know, I think I'll probably have to ask my parents capacity, but a moment,</p>
<p><strong>Mobeen Ansari</strong>  08:08</p>
<p>you know, go ahead, I think they worked around me. They really improvised on the situation. They learned at the went along, and I think I learned speech gradually. Did a lot of, you know, technical know, how about this? But I would also have to credit John Troy clinic in Los Angeles, because, you know, back then, there was no mobile phone, there were no emails, but my mother would put in touch with John Troy center in LA and they would send a lot of material back and forth for many years, and they would provide a guidance. They would provide her a lot of articles, a lot of details on how to help me learn speech. A lot of visuals were involved. And because of the emphasis on visuals, I think that kind of pushed me further to become an artist, because I would speak more, but with just so to</p>
<p><strong>Michael Hingson</strong>  09:25</p>
<p>say so, it was sort of a natural progression for you, at least it seemed that way to you, to start using art as a way to communicate, as opposed as opposed to talking.</p>
<p><strong>Mobeen Ansari</strong>  09:39</p>
<p>Yeah, absolutely, you know, so I would like pass forward a little bit to my high school. You know, I was always a very shy child up until, you know, my early teens, and the first camera had just come out, this was like 2001 2002 at. It. That's when my dad got one, and I would take that to school today. You know, everyone has a smartphone back then, if you had a camera, you're pretty cool. And that is what. I started taking pictures of my friends. I started taking pictures of my teachers, of landscapes around me. And I would even capture, you know, funniest of things, like my friend getting late for school, and one day, a friend of mine got into a fight because somebody stole his girlfriend, or something like that happened, you know, that was a long time ago, and he lost the fight, and he turned off into the world court to cry, and he was just sort of, you're trying to hide all his vulnerability. I happened to be in the same place as him, and I had my camera, and I was like, should I capture this moment, or should I let this permit go? And well, I decided to capture it, and that is when human emotion truly started to fascinate me. So I was born in a very old city. I live in the capital of Islamabad right now, but I was born in the city of travel to be and that is home to lots of old, you know, heritage sites, lots of old places, lots of old, interesting scenes. And you know, that always inspired you, that always makes you feel alive. And I guess all of these things came together. And, you know, I really got into the art of picture storytelling. And by the end of my high school graduation, everybody was given an award. The certificate that I was given was, it was called pictorial historian, and that is what inspired me to really document everything. Document my country. Document is people, document landscape. In fact, that award it actually has in my studio right now been there for, you know, over 21 years, but it inspired me luck to this day.</p>
<p><strong>Michael Hingson</strong>  12:20</p>
<p>So going back to the story you just told, did you tell your friend that you took pictures of him when he was crying?</p>
<p><strong>Mobeen Ansari</strong>  12:32</p>
<p>Eventually, yes, I would not talk. You're familiar with the content back then, but the Catholic friend, I know so I mean, you know everyone, you're all kids, so yeah, very, yeah, that was a very normal circumstance. But yeah, you know,</p>
<p><strong>Michael Hingson</strong>  12:52</p>
<p>how did he react when you told him,</p>
<p><strong>Mobeen Ansari</strong>  12:56</p>
<p>Oh, he was fine. It's pretty cool about it, okay, but I should probably touch base with him. I haven't spoken to him for many years that Yeah,</p>
<p><strong>Michael Hingson</strong>  13:08</p>
<p>well, but as long as Yeah, but obviously you were, you were good friends, and you were able to continue that. So that's, that's pretty cool. So you, your hearing aids were also probably pretty large and pretty clunky as well, weren't they?</p>
<p><strong>Mobeen Ansari</strong>  13:26</p>
<p>Yeah, they were. But you know, with time my hearing aid became smaller. Oh sure. So hearing aid model that I'm wearing right now that kind of started coming in place from 1995 1995 96 onwards. But you know, like, even today, it's called like BDE behind the ear, hearing it even today, I still wear the large format because my hearing loss is more it's on the profound side, right? Just like if I take my hearing, it off. I cannot hear but that's a great thing, because if I don't want to listen to anybody, right, and I can sleep peacefully at night.</p>
<p><strong>Michael Hingson</strong>  14:21</p>
<p>Have you ever used bone conduction headphones or earphones?</p>
<p><strong>Mobeen Ansari</strong>  14:30</p>
<p>But I have actually used something I forgot what is called, but these are very specific kind of ear bone that get plugged into your hearing it. So once you plug into that, you cannot hear anything else. But it discontinued that. So now they use Bluetooth.</p>
<p><strong>Michael Hingson</strong>  14:49</p>
<p>Well, bone conduction headphones are, are, are devices that, rather than projecting the audio into your ear, they actually. Be projected straight into the bone and bypassing most of the ear. And I know a number of people have found them to be useful, like, if you want to listen to music and so on, or listen to audio, you can connect them. There are Bluetooth versions, and then there are cable versions, but the sound doesn't go into your ear. It goes into the bone, which is why they call it bone conduction.</p>
<p><strong>Mobeen Ansari</strong>  15:26</p>
<p>Okay, that's interesting, I think.</p>
<p><strong>Michael Hingson</strong>  15:29</p>
<p>And some of them do work with hearing aids as well.</p>
<p><strong>Mobeen Ansari</strong>  15:34</p>
<p>Okay, yeah, I think I've experienced that when they do the audio can test they put, like at the back of your head or something?</p>
<p><strong>Michael Hingson</strong>  15:43</p>
<p>Yeah, the the most common one, at least in the United States, and I suspect most places, is made by a company called aftershocks. I think it's spelled A, F, T, E, R, S, H, O, k, s, but something to think about. Anyway. So you went through high school mostly were, were your student colleagues and friends, and maybe not always friends? Were they pretty tolerant of the fact that you were a little bit different than they were. Did you ever have major problems with people?</p>
<p><strong>Mobeen Ansari</strong>  16:22</p>
<p>You know, I've actually had a great support system, and for most part, I actually had a lot of amazing friends from college who are still my, you know, friend to the dead, sorry, from school. I'm actually closer to my friend from school than I am two friends of college difficulties. You know, if you're different, you'll always be prone to people who sort of are not sure how to navigate that, or just want, you know, sort of test things out. So to say, so it wasn't without his problems, but for most part of it's surprisingly, surprisingly, I've had a great support system, but, you know, the biggest challenge was actually not being able to understand conversation. So I'm going to go a bit back and forth on the timeline here. You know, if so, in 2021, I had something known as menus disease. Menier disease is something, it's an irregular infection that arises from stress, and what happens is that you're hearing it drops and it is replaced by drinking and bathing and all sorts of real according to my experience, it affects those with hearing loss much more than it affects those with regular, normal hearing. It's almost like tinnitus on steroids. That is how I would type it. And I've had about three occurrences of that, either going to stress or being around loud situations and noises, and that is where it became so challenging that it became difficult to hear, even with hearing it or lip reading. So that is why I use a transcriber app wherever I go, and that been a lifesaver, you know. So I believe that every time I have evolved to life, every time I have grown up, I've been able to better understand people to like at the last, you know, four years I've been using this application to now, I think I'm catching up on all the nuances of conversation that I've missed. Right if I would talk to you five years ago, I would probably understand 40% of what you're saying. I would understand it by reading your lips or your body language or ask you to write or take something for me, but now with this app, I'm able to actually get to 99% of the conversation. So I think with time, people have actually become more tired and more accepting, and now there is more awareness. I think, awareness, right?</p>
<p><strong>Michael Hingson</strong>  19:24</p>
<p>Well, yeah, I was gonna say it's been an only like the last four years or so, that a lot of this has become very doable in real time, and I think also AI has helped the process. But do you find that the apps and the other technologies, like what we use here, do you find that occasionally it does make mistakes, or do you not even see that very much at all?</p>
<p><strong>Mobeen Ansari</strong>  19:55</p>
<p>You know it does make mistakes, and the biggest problem is when there is no data, when there is no. Wide network, or if it runs out of battery, you know, because now I kind of almost 24/7 so my battery just integrate that very fast. And also because, you know, if I travel in remote regions of Pakistan, because I'm a photographer, my job to travel to all of these places, all of these hidden corners. So I need to have conversation, especially in those places. And if that ad didn't work there, then we have a problem. Yeah, that is when it's problem. Sometimes, depending on accidents, it doesn't pick up everything. So, you know, sometimes that happens, but I think technology is improving.</p>
<p><strong>Michael Hingson</strong>  20:50</p>
<p>Let me ask the question. Let me ask the question this way. Certainly we're speaking essentially from two different parts of the world. When you hear, when you hear or see me speak, because you're you're able to read the transcriptions. I'm assuming it's pretty accurate. What is it like when you're speaking? Does the system that we're using here understand you well as in addition to understanding me?</p>
<p><strong>Mobeen Ansari</strong>  21:18</p>
<p>Well, yes, I think it does so like, you know, I just occasionally look down to see if it's catching up on everything. Yeah, on that note, I ought to try and improve my speech over time. I used to speak very fast. I used to mumble a lot, and so now I become more mindful of it, hopefully during covid. You know, during covid, a lot of podcasts started coming out, and I had my own actually, so I would, like brought myself back. I would look at this recording, and I would see what kind of mistakes I'm making. So I'm not sure if transcription pick up everything I'm saying, but I do try and improve myself, just like the next chapter of my life where I'm trying to improve my speech, my enunciation</p>
<p><strong>Michael Hingson</strong>  22:16</p>
<p>Well, and that's why I was was asking, it must be a great help to you to be able to look at your speaking through the eyes of the Translate. Well, not translation, but through the eyes of the speech program, so you're able to see what it's doing. And as you said, you can use it to practice. You can use it to improve your speech. Probably it is true that slowing down speech helps the system understand it better as well. Yeah, yeah. So that makes sense. Well, when you were growing up, your parents clearly were very supportive. Did they really encourage you to do whatever you wanted to do? Do they have any preconceived notions of what kind of work you should do when you grew up? Or do they really leave it to you and and say we're going to support you with whatever you do?</p>
<p><strong>Mobeen Ansari</strong>  23:21</p>
<p>Oh, they were supportive. And whatever I wanted to do, they were very supportive in what my brother had gone to do I had to enter brothers. So they were engineers. And you know what my my parents were always, always, you know, very encouraging of whatever period we wanted to follow. So I get the a lot of credit goes to my my parents, also, because they even put their very distinct fields. They actually had a great understanding of arts and photography, especially my dad, and that really helped me have conversations. You know, when I was younger to have a better understanding of art. You know, because my grandmother used to paint a lot, and because she did photography. When she migrated from India to Pakistan in 1947 she took, like, really, really powerful pictures. And I think that instilled a lot of this in me as well. I've had a great support that way.</p>
<p><strong>Michael Hingson</strong>  24:26</p>
<p>Yeah, so your grandmother helps as well.</p>
<p><strong>Mobeen Ansari</strong>  24:32</p>
<p>Oh yeah, oh yeah. She did very, very ahead of her time. She's very cool, and she made really large scale painting. So she was an example of always making the best of life, no matter where you are, no matter how old you are. She actually practiced a Kibana in the 80s. So that was pretty cool. So, you know. Yeah, she played a major part in my life.</p>
<p><strong>Michael Hingson</strong>  25:05</p>
<p>When did you start learning English? Because that I won't say it was a harder challenge for you. Was a different challenge, but clearly, I assume you learned originally Pakistani and so on. But how did you go about learning English?</p>
<p><strong>Mobeen Ansari</strong>  25:23</p>
<p>Oh, so I learned about the languages when I started speech. So I mean to be split the languages of Urdu. You are, be you. So I started learning about my mother tongue and English at the same time. You know, basically both languages at work to both ran in parallel, but other today, I have to speak a bit of Italian and a few other regional languages of Pakistan so and in my school. I don't know why, but we had French as a subject, but now I've completely forgotten French at Yeah, this kind of, it kind of helped a lot. It's pretty cool, very interesting. But yeah, I mean, I love to speak English. Just when I learned speech, what</p>
<p><strong>Michael Hingson</strong>  26:19</p>
<p>did you major in when you went to college?</p>
<p><strong>Mobeen Ansari</strong>  26:24</p>
<p>So I majored in painting. I went to National College of Arts, and I did my bachelor's in fine arts, and I did my majors in painting, and I did my minor in printmaking and sculpture. So my background was always rooted in fine arts. Photography was something that ran in parallel until I decided that photography was the ultimate medium that I absolutely love doing that became kind of the voice of my heart or a medium of oppression and tougher and bone today for</p>
<p><strong>Michael Hingson</strong>  27:11</p>
<p>did they even have a major in photography when you went to college?</p>
<p><strong>Mobeen Ansari</strong>  27:17</p>
<p>No, photography was something that I learned, you know, as a hobby, because I learned that during school, and I was self taught. One of my uncles is a globally renowned photographer. So he also taught me, you know, the art of lighting. He also taught me on how to interact with people, on how to set up appointments. He taught me so many things. So you could say that being a painter helped me become a better photographer. Being a photographer helped me become a better painter. So both went hand in hand report co existed. Yeah, so photography is something that I don't exactly have a degree in, but something that I learned because I'm more of an art photographer. I'm more of an artist than I am a photographer,</p>
<p><strong>Michael Hingson</strong>  28:17</p>
<p>okay, but you're using photography as kind of the main vehicle to display or project your art, absolutely.</p>
<p><strong>Mobeen Ansari</strong>  28:30</p>
<p>So what I try to do is I still try to incorporate painting into my photography, meaning I try to use the kind of lighting that you see in painting all of these subtle colors that Rembrandt of Caravaggio use, so I tried to sort of incorporate that. And anytime I press my photograph, I don't print it on paper, I print it on canvas. There's a paint really element to it, so so that my photo don't come up as a challenge, or just photos bottles or commercial in nature, but that they look like painting. And I think I have probably achieved that to a degree, because a lot of people asked me, Do you know, like, Okay, how much I did painting for and create painting. So I think you know, whatever my objective was, I think I'm probably just, you know, I'm getting there. Probably that's what my aim is. So you have a photography my main objective with the main voice that I use, and it has helped me tell stories of my homeland. It has helped me to tell stories of my life. It has helped me tell stories of people around</p>
<p><strong>Michael Hingson</strong>  29:49</p>
<p>me, but you're but what you do is as I understand you, you're, you may take pictures. You may capture the images. With a camera, but then you put them on canvas.</p>
<p><strong>Mobeen Ansari</strong>  30:05</p>
<p>Yeah, I just every time I have an exhibition or a display pictures which are present in my room right now, I always print them on Canvas, because when you print them on Canvas, the colors become more richer, right,</p>
<p><strong>Michael Hingson</strong>  30:22</p>
<p>more mentally. But what? But what you're doing, but what you're putting on Canvas are the pictures that you've taken with your camera.</p>
<p><strong>Mobeen Ansari</strong>  30:31</p>
<p>Oh, yeah, yeah, okay. But occasionally, occasionally, I tried to do something like I would print my photos on Canvas, and then I would try to paint on them. It's something that I've been experimenting with, but I'm not directly quite there yet. Conceptually, let's see in the future when these two things make properly. But now photographs?</p>
<p><strong>Michael Hingson</strong>  31:02</p>
<p>Yeah, it's a big challenge. I i can imagine that it would be a challenge to try to be able to print them on cameras and then canvas, and then do some painting, because it is two different media, but in a sense, but it will be interesting to see if you're able to be successful with that in the future. What would you say? It's easier today, though, to to print your pictures on Canvas, because you're able to do it from digital photographs, as opposed to what you must have needed to do, oh, 20 years ago and so on, where you had film and you had negatives and so on, and printing them like you do today was a whole different thing to do.</p>
<p><strong>Mobeen Ansari</strong>  31:50</p>
<p>Oh yeah, it's same to think good yesterday, somebody asked me if I do photography on an analog camera, and I have a lot of them, like lots and lots of them, I still have a lot of black and white film, but the problem is, nobody could develop them. I don't have that room. So otherwise I would do that very often. Otherwise I have a few functional cameras that tend to it. I'm consciously just thinking of reviving that. Let's see what happens to it. So I think it's become very difficult. You know also, because Pakistan has a small community of photographers, so the last person who everybody would go to for developing the film or making sure that the analog cameras became functional. He unfortunately passed away a few years ago, so I'm sort of trying to find somebody who can help me do this. It's a very fascinating process, but I haven't done any analog film camera photography for the last 15 years now, definitely a different ball game with, you know, typical cameras, yeah, the pattern, you could just take 36 pictures, and today you can just, you know, take 300 and do all sorts of trial and error. But I tried, you know, I think I'm a bit of a purist when it comes to photography, so I kind of try and make sure that I get the shots at the very first photograph, you know, because that's how my dad trained me on analog cameras, because back then, you couldn't see how the pictures are going to turn out until you printed them. So every time my dad took a picture, he would spend maybe two or three minutes on the setting, and he would really make the person in front of him wait a long time. And then you need to work on shutter speed or the aperture or the ISO, and once you would take that picture is perfect, no need to anything to it,</p>
<p><strong>Michael Hingson</strong>  34:09</p>
<p>but, but transposing it, but, but transferring it to from an analog picture back then to Canvas must have been a lot more of a challenge than it is today.</p>
<p><strong>Mobeen Ansari</strong>  34:24</p>
<p>No back then, working canvas printing. Canvas printing was something that I guess I just started discovering from 2014 onwards. So it would like during that this is laid up,</p>
<p><strong>Michael Hingson</strong>  34:38</p>
<p>but you were still able to do it because you just substituted Canvas for the the typical photographic paper that you normally would use is what I hear you say,</p>
<p><strong>Mobeen Ansari</strong>  34:50</p>
<p>Oh yeah, Canvas printing was something that I figured out much later on, right?</p>
<p><strong>Michael Hingson</strong>  34:59</p>
<p>Um. But you were still able to do it with some analog pictures until digital cameras really came into existence. Or did you always use it with a digital camera?</p>
<p><strong>Mobeen Ansari</strong>  35:11</p>
<p>So I basically, when I started off, I started with the handle camera. And obviously, you know, back in the 90s, if somebody asked you to take a picture, or we have to take a picture of something, you just had the analog camera at hand. Yeah. And my grandparents, my dad, they all had, you know, analog cameras. Some of it, I still have it</p>
<p><strong>Michael Hingson</strong>  35:36</p>
<p>with me, but were you able to do canvas painting from the analog cameras? No, yeah, that's what I was wondering.</p>
<p><strong>Mobeen Ansari</strong>  35:43</p>
<p>No, I haven't tried, yeah, but I think must have been possible, but I've only tried Canvas printing in the digital real.</p>
<p><strong>Michael Hingson</strong>  35:53</p>
<p>Do you are you finding other people do the same thing? Are there? Are there a number of people that do canvas painting?</p>
<p><strong>Mobeen Ansari</strong>  36:02</p>
<p>I lot of them do. I think it's not very common because it's very expensive to print it on canvas. Yeah, because you know, once you once you test again, but you don't know how it's going to turn out. A lot of images, they turn out very rough. The pictures trade, and if can, with print, expose to the camera, sometimes, sorry, the canvas print exposed to the sun, then there's the risk of a lot of fading that can happen. So there's a lot of risk involved. Obviously, printing is a lot better now. It can withstand exposure to heat and sun, but Canvas printing is not as common as you know, matte paper printing, non reflective, matte paper. Some photographers do. It depends on what kind of images you want to get out? Yeah, what's your budget is, and what kind of field you're hoping to get out of it. My aim is very specific, because I aim to make it very Painterly. That's my objective with the canvas.</p>
<p><strong>Michael Hingson</strong>  37:17</p>
<p>Yeah, you want them to look like paintings?</p>
<p><strong>Mobeen Ansari</strong>  37:21</p>
<p>Yeah? Yeah, absolutely,</p>
<p><strong>Michael Hingson</strong>  37:23</p>
<p>which, which? I understand it's, it is a fascinating thing. I hadn't really heard of the whole idea of canvas painting with photograph or photography before, but it sounds really fascinating to to have that Yeah, and it makes you a unique kind of person when you do that, but if it works, and you're able to make it work, that's really a pretty cool thing to do. So you have you you've done both painting and photography and well, and sculpting as well. What made you really decide, what was the turning point that made you decide to to go to photography is kind of your main way of capturing images.</p>
<p><strong>Mobeen Ansari</strong>  38:12</p>
<p>So it was with high school, because I was still studying, you know, art as a subject back then, but I was still consistently doing that. And then, like earlier, I mentioned to you that my school gave me an award called pictorial historian. That is what inspired me to follow this girl. That is what set me on this path. That is what made me find this whole purpose of capturing history. You know, Pakistan is home to a lot of rich cultures, rich landscapes, incredible heritage sites. And I think that's when I became fascinated. Because, you know, so many Pakistanis have these incredible stories of resilience entrepreneurship, and they have incredible faces, and, you know, so I guess that what made me want to capture it really. So I think, yeah, it was in high school, and then eventually in college, because, you know, port and school and college, I would be asked to take pictures of events. I'll be asked to take pictures of things around me. Where I went to college, it was surrounded by all kinds of, you know, old temples and churches and old houses and very old streets. So that, really, you know, always kept me inspired. So I get over time. I think it's just always been there in my heart. I decided to really, really go for it during college. Well.</p>
<p><strong>Michael Hingson</strong>  40:00</p>
<p>But you've, you've done pretty well with it. Needless to say, which is, which is really exciting and which is certainly very rewarding. Have you? Have you done any pictures that have really been famous, that that people regard as exceptionally well done?</p>
<p><strong>Mobeen Ansari</strong>  40:22</p>
<p>I Yes, obviously, that's it for the audience to decide. But right, I understand, yeah, I mean, but judging from my path exhibitions, and judging from system media, there have been quite a few, including the monitor out of just last week, I went to this abandoned railway station, which was on a British colonial time, abandoned now, but that became a very, very successful photograph. I was pretty surprised to see the feedback. But yes, in my career, they have been about, maybe about 10 to 15 picture that really, really stood out or transcended barriers. Because coming out is about transcending barriers. Art is about transcending barriers, whether it is cultural or political, anything right if a person entered a part of the world views a portrait that I've taken in Pakistan, and define the connection with the subject. My mission is accomplished, because that's what I would love to do through art, to connect the world through art, through art and in the absence of verbal communication. I would like for this to be a visual communication to show where I'm coming from, or the very interesting people that I beat. And that is that sort of what I do. So I guess you know, there have been some portraits. I've taken some landscapes or some heritage sites, and including the subjects that I have photography of my book that acting have probably stood out in mind of people.</p>
<p><strong>Michael Hingson</strong>  42:14</p>
<p>So you have published three books so far, right? Yes, but tell me about your books, if you would.</p>
<p><strong>Mobeen Ansari</strong>  42:24</p>
<p>So my first book is called Harkin. I will just hold it up for the camera. It is my first book, and what is it called? It is called turken, and the book is about iconic people of Pakistan who have impacted this history, be it philanthropist, be it sports people, be it people in music or in performing arts, or be it Even people who are sanitation workers or electricians to it's about people who who have impacted the country, whether they are famous or not, but who I consider to be icons. Some of them are really, really, really famous, very well known people around the world, you know, obviously based in Pakistan. So my book is about chronicling them. It's about documenting them. It's about celebrating them. My second book without, okay, most</p>
<p><strong>Michael Hingson</strong>  43:29</p>
<p>people are going to listen to the podcast anyway, but go ahead. Yeah.</p>
<p><strong>Mobeen Ansari</strong>  43:35</p>
<p>So basically it's writing the flag is about the religious minorities of Pakistan, because, you know, Pakistan is largely a Muslim country. But when people around the world, they look at Pakistan, they don't realize that it's a multicultural society. There's so many religions. Pakistan is home to a lot of ancient civilizations, a lot of religions that are there. And so this book document life and festivities of religious minorities of Pakistan. You know, like I in my childhood, have actually attended Easter mass, Christmas and all of these festivities, because my father's best friend was a Christian. So we had that exposure to, you know, different faiths, how people practice them. So I wanted to document that. That's my second book.</p>
<p><strong>Michael Hingson</strong>  44:39</p>
<p>It's wonderful that you had, it's wonderful that you had parents that were willing to not only experience but share experiences with you about different cultures, different people, so that it gave you a broader view of society, which is really cool.</p>
<p><strong>Mobeen Ansari</strong>  44:58</p>
<p>Yeah. Absolutely, absolutely. So your third book? So my third book is a sequel to my first one, same topic, people who have impacted the country. And you know, with the Pakistan has a huge, huge population, it had no shortage of heroes and heroines and people who have created history in the country. So my first book has 98 people, obviously, which is not enough to feature everybody. So my second book, it features 115 people. So it features people who are not in the first book.</p>
<p><strong>Michael Hingson</strong>  45:41</p>
<p>Your third book? Yeah, okay, yeah. Well, there's, you know, I appreciate that there's a very rich culture, and I'm really glad that you're, you're making Chronicles or or records of all of that. Is there a fourth book coming? Have you started working on a fourth book yet?</p>
<p><strong>Mobeen Ansari</strong>  46:05</p>
<p>You know in fact, yes, there is. Whenever people hear about my book, they assume that there's going to be landscape or portraits or street photography or something that is more anthropological in nature. That's the photography I truly enjoy doing. These are the photographs that are displayed in my studio right now. So, but I would never really study for it, because Pakistan had, you know, we have poor provinces. And when I started these books, I hadn't really documented everything. You know, I come from the urban city, and, you know, I just, just only take taking pictures in main cities at that time. But now I have taken pictures everywhere. I've been literally to every nook and cranny in the country. So now I have a better understanding, a better visual representation. So a fourth book, it may be down the line, maybe five years, 10 years, I don't know yet.</p>
<p><strong>Michael Hingson</strong>  47:13</p>
<p>Well, one thing that I know you're interested in, that you've, you've at least thought about, is the whole idea behind climate change and the environment. And I know you've done some work to travel and document climate change and the environment and so on. Tell us, tell us more about that and where that might be going.</p>
<p><strong>Mobeen Ansari</strong>  47:36</p>
<p>So on tape, note, Michael, you know there's a lot of flooding going on in Pakistan. You know, in just one day, almost 314 people died, but many others you had missing. You had some of the worst flooding test time round. And to be reeling from that, and we had some major flooding some teachers back in. Well, climate change is no longer a wake up call. We had to take action years ago, if not, you know, yesterday and till right now, we are seeing effects of it. And you know, Pakistan has a lot of high mountain peaks. It has, it is home to the second highest mountain in the world, Ketu, and it has a lot of glaciers. You know, people talk about melting polar ice caps. People talk about effects of climate change around the world, but I think it had to be seen everywhere. So in Pakistan, especially, climate change is really, really rearing space. So I have traveled to the north to capture melting glacier, to capture stories of how it affects different communities, the water supply and the agriculture. So that is what I'm trying to do. And if I take pictures of a desert down south where a sand dune is spreading over agricultural land that it wasn't doing up until seven months ago. So you know climate change is it's everywhere. Right now, we are experiencing rains every day. It's been the longest monsoon. So it has also affected the way of life. It has also affected ancient heritage sites. Some of these heritage sites, which are over 3000 years old, and they have bestowed, you know, so much, but they are not able to withstand what we are facing right now. Um, and unfortunately, you know, with unregulated construction, with carbon emissions here and around the world, where deforestation, I felt that there was a strong need to document these places, to bring awareness of what is happening to bring awareness to what we would lose if we don't look after mother nature, that the work I have been doing on climate change, as well as topics of global health and migration, so those two topics are also very close To My Heart.</p>
<p><strong>Michael Hingson</strong>  50:40</p>
<p>Have you done any traveling outside Pakistan?</p>
<p><strong>Mobeen Ansari</strong>  50:45</p>
<p>Oh, yeah. I mean, I've been traveling abroad since I was very little. I have exhibited in Italy, in the United States. I was just in the US debris. My brother lives in Dallas, so, yeah, I keep traveling because, because my workshop, because of my book events, or my exhibition, usually here and around the world.</p>
<p><strong>Michael Hingson</strong>  51:14</p>
<p>Have you done any photography work here in the United States?</p>
<p><strong>Mobeen Ansari</strong>  51:19</p>
<p>Yeah, I have, I mean, in the US, I just don't directly do photography, but I do workshop, because whatever tool that I captured from Pakistan, I do it there. Okay, funny thing is, a funny thing is that, you know, when you take so many pictures in Pakistan, you become so used to rustic beauty and a very specific kind of beauty that you have a hard time capturing what's outside. But I've always, always just enjoyed taking pictures in in Mexico and Netherlands, in Italy, in India, because they that rustic beauty. But for the first time, you know, I actually spent some time on photography. This year, I went to Chicago, and I was able to take pictures of Chicago landscape, Chicago cityscape, completely. You know, Snowden, that was a pretty cool kind of palette to work with. Got to take some night pictures with everything Snowden, traveling Chicago, downtown. So yeah, sometimes I do photography in the US, but I'm mostly there to do workshops or exhibitions or meet my brothers.</p>
<p><strong>Michael Hingson</strong>  52:34</p>
<p>What is your your work process? In other words, how do you decide what ideas for you are worthwhile pursuing and and recording and chronicling.</p>
<p><strong>Mobeen Ansari</strong>  52:46</p>
<p>So I think it depends on where their story, where there is a lot of uniqueness, that is what stands out to me, and obviously beauty there. But they have to be there. They have to be some uniqueness, you know, like, if you look at one of the pictures behind me, this is a person who used to run a library that had been there since 1933 his father, he had this really, really cool library. And you know, to that guy would always maintain it, that library would have, you know, three old books, you know, a philosophy of religion, of theology, and there was even a handwritten, 600 years old copy of the Quran with his religious book for Muslims. So, you know, I found these stories very interesting. So I found it interesting because he was so passionate about literature, and his library was pretty cool. So that's something that you don't get to see. So I love seeing where there is a soul, where there is a connection. I love taking pictures of indigenous communities, and obviously, you know, landscapes as well. Okay? Also, you know, when it comes to climate change, when it comes to migration, when it comes to global health, that's what I take picture to raise awareness.</p>
<p><strong>Michael Hingson</strong>  54:33</p>
<p>Yeah, and your job is to raise awareness.</p>
<p><strong>Mobeen Ansari</strong>  54:41</p>
<p>So that's what I try to do, if I'm well informed about it, or if I feel that is something that needed a light to be shown on it, that's what I do. Took my photograph, and also, you know. Whatever had this appeal, whatever has a beauty, whatever has a story that's in spur of the moment. Sometimes it determined beforehand, like this year, particularly, it particularly helped me understand how to pick my subject. Even though I've been doing this for 22 years, this year, I did not do as much photography as I normally do, and I'm very, very picky about it. Like last week I went to this abandoned railway station. I decided to capture it because it's very fascinating. It's no longer used, but the local residents of that area, they still use it. And if you look at it, it kind of almost looks like it's almost science fiction film. So, you know, I'm a big star. Was that Big Star Trek fan? So, yes, I'm in port the camps. So I also like something that had these elements of fantasy to it. So my work, it can be all over the place, sometimes,</p>
<p><strong>Michael Hingson</strong>  56:09</p>
<p>well, as a as a speaker, it's, it's clearly very important to you to share your own personal journey and your own experiences. Why is that? Why do you want to share what you do with others?</p>
<p><strong>Mobeen Ansari</strong>  56:28</p>
<p>So earlier, I mentioned to you that John Tracy center played a major, major role in my life. He helped my mother. They provided all the materials. You know, in late 80s, early 90s, and so I will tell you what happened. So my aunt, my mom's sister, she used to live in the US, and when my hearing loss were diagnosed, my mother jumped right into action. I mean, both my parents did. So my mother, she landed in New York, and to my aunt would live in New Jersey. So every day she would go to New York, and she landed in New York League of hard of hearing. And a lady over there asked my mom, do you want your child to speak, or do you want him to learn? Frank Lacher and my mother, without any hesitation, she said, I want my child to speak and to see what put in touch with John Troy center and rest with history, and they provided with everything that needed. So I am affiliated with the center as an alumni. And whenever I'm with the US, whenever I'm in LA, I visit the center to see how I can support parents of those with hearing loss, and I remember when I went in 2016 2018 I gave a little talk to the parents of those with hair in glass. And I got to two other place as well, where I spent my childhood joint. Every time I went there, I saw the same fears. I saw the same determination in parents of those with hearing loss, as I saw in my parents eyes. And by the end of my talk, they came up to me, and they would tell me, you know, that sharing my experiences helped them. It motivated them. It helped them not be discouraged, because having a child hearing loss is not easy. And you know, like there was this lady from Ecuador, and you know, she spoke in Spanish, and she see other translators, you know, tell me this, so to be able to reach out with those stories, to be able to provide encouragement and any little guidance, or whatever little knowledge I have from my experience, it gave me this purpose. And a lot of people, I think, you know, you feel less lonely in this you feel hurt, you feel seen. And when you share experiences, then you have sort of a blueprint how you want to navigate in one small thing can help the other person. That's fantastic. That's why I share my personal experiences, not just to help those with hearing loss, but with any challenge. Because you know when you. Have a challenge when you have, you know, when a person is differently able, so it's a whole community in itself. You know, we lift each other up, and if one story can help do that, because, you know, like for me, my parents told me, never let your hearing loss be seen as a disability. Never let it be seen as a weakness, but let it be seen as a challenge that makes you stronger and that will aspire to do be it when I get it lost all of my life, be it when I had the latest or many years, or anything. So I want to be able to become stronger from to share my experiences with it. And that is why I feel it's important to share the story.</p>
<p><strong>Michael Hingson</strong>  1:00:56</p>
<p>And I think that's absolutely appropriate, and that's absolutely right. Do you have a family of your own? Are you married? Do you have any children or anything? Not yet. Not yet. You're still working on that, huh?</p>
<p><strong>Mobeen Ansari</strong>  1:01:10</p>
<p>Well, so to say, Yeah, I've just been married to my work for way too long.</p>
<p><strong>Michael Hingson</strong>  1:01:16</p>
<p>Oh, there you are. There's nothing wrong with that. You've got something that you</p>
<p><strong>Mobeen Ansari</strong>  1:01:22</p>
<p>kind of get batting after a while, yeah.</p>
<p><strong>Michael Hingson</strong>  1:01:26</p>
<p>Well, if the time, if the right person comes along, then it, then that will happen. But meanwhile, you're, you're doing a lot of good work, and I really appreciate it. And I hope everyone who listens and watches this podcast appreciates it as well. If people want to reach out to you, how do they do that?</p>
<p><strong>Mobeen Ansari</strong>  1:01:45</p>
<p>They can send me an email, which is out there for everybody on my website. I'm on all my social media as well. My email is <a href="http://being.ansarima.com" rel="nofollow">being.ansarima.com</a></p>
<p><strong>Michael Hingson</strong>  1:01:57</p>
<p>so can you spell that? Can you Yeah, M, o b e n, dot a do it once more, M O B, E N,</p>
<p><strong>Mobeen Ansari</strong>  1:02:07</p>
<p>M O B, double, e n, dot, a n, S, A R, i@gmail.com</p>
<p><strong>Michael Hingson</strong>  1:02:17</p>
<p>at <a href="http://gmail.com" rel="nofollow">gmail.com</a>, okay, and your website <a href="http://is.com" rel="nofollow">is.com</a></p>
<p><strong>Mobeen Ansari</strong>  1:02:26</p>
<p>same as my name.</p>
<p><strong>Michael Hingson</strong>  1:02:27</p>
<p>So, okay, so it's mo bean.ansari@our.www.mo</p>
<p><strong>Michael Hingson</strong>  1:02:35</p>
<p>bean dot Ansari, or just mo Bean on, sorry,</p>
<p><strong>Mobeen Ansari</strong>  1:02:41</p>
<p>just moving on, sorry. We com, <a href="http://no.no" rel="nofollow">no.no</a>.</p>
<p><strong>Michael Hingson</strong>  1:02:44</p>
<p>Dot between mobien and Ansari, okay, so it's www, dot mobile being on sorry, yeah, so it's www, dot, M, O, B, E, N, A, N, S, A, R, <a href="http://i.com" rel="nofollow">i.com</a> Yes. Well, great. I have absolutely enjoyed you being with us today. I really appreciate your time and your insights, and I value a lot what you do. I think you represent so many things so well. So thank you for being here with us, and I want to thank all of you who are out there listening and watching the podcast today, I'd love to hear your thoughts. Please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and we appreciate it if you would give us a five star rating wherever you are observing the podcast. Please do that. We value that a great deal. And if you know anyone else who ought to be a guest, please let me know. We're always looking for people and mobeen you as well. If you know anyone else who you think ought to be a guest on the podcast, I would appreciate it if you would introduce us. But for now, I just want to thank you one more time for being here. This has been absolutely wonderful. Thank you for being on the podcast with us today.</p>
<p><strong>Mobeen Ansari</strong>  1:04:08</p>
<p>Thank you so much. It's been wonderful, and thank you for giving me the platform to share my stories. And I hope that it helps whoever watching this. Up to date.</p>
<p><strong>Michael Hingson</strong>  1:04:26</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Purpose Found Through Photography with Mobeen Ansari</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e178ba24-5c61-4f3d-80c8-ef0aa88a2b42.mp3?source=rss&amp;ext=asset.mp3" length="95739151" type="audio/mpeg" />
<itunes:episode>397</itunes:episode>
</item>
<item><title>Episode 396 – Cynthia Washington Makes Emotional Intelligence an Unstoppable Leadership Edge</title>
<guid isPermaLink="false">https://pinecast.com/guid/c672c1bf-cab1-411a-93a1-807fc21497b7</guid>
<pubDate>Fri, 12 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:09:07</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1dd8aeb8-195e-4f0c-9018-541da9554f85/UM396-Cynthia_Washington-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if success was less about status and more about gratitude, service, and love? In this Unstoppable Mindset conversation, I talk with strategist and social media influencer Cynthia Washington about climbing and then stepping away from the corporate ladder, choosing a “socio economic experiment” that stripped life back to the basics, and discovering what really matters. You’ll hear how growing up in Pasadena, studying at Cal Poly Pomona and Columbia Business School, and working with brands like Enterprise and Zions Bank all led Cynthia to a life centered on emotional intelligence, mentoring young women in tech, and leading with heart. I believe you’ll come away seeing gratitude, leadership, and your own potential to be unstoppable in a very different light.</p>
<p><strong>Highlights:</strong></p>
<p>00:09 – Explore how early life experiences influence the values that guide personal and professional growth.02:59 – Learn how changing direction can uncover the strengths that shape long-term leadership.05:29 – See how pivotal transitions help define a clearer sense of purpose.10:07 – Discover what stepping away from convention reveals about identity and success.20:05 – Reflect on how redefining success can shift your entire approach to work and life.22:13 – Learn how a grounded mindset practice strengthens resilience and clarity.34:25 – Explore how personal evolution can grow into a mission to empower the next generation.59:11 – Gain a new perspective on how we perceive ability, inclusion, and human potential.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Cynthia Washington: Bridging Societal Gaps Through Leadership, Influence, and Love</strong></p>
<p>Cynthia Washington is an accomplished business professional, an award-winning leader, and international influencer whose life and career embodies resilience, vision, and compassion.  While studying at Columbia University, she embarked on a socio-economic experiment, which became her reality, highlighting her journey across her social media platforms in hope of sharing her deep commitment to bridge societal gaps and create a better world—one love style, one courageous step at a time.  A proud Park City local of more than twenty years, Cynthia’s story begins in Southern California, where she grew up between the San Gabriel Mountains and the beaches of Malibu.  Her cousins called her “Malibu Barbie,” and her stepbrother called her “Love.”  Rooted in her values and guided by her heart, Cynthia’s story is not only one of success but of transformation—a legacy driven by her belief that we deserve better. Cynthia leads with integrity and authenticity. She continues to expand her global network of leadership, uniting hearts and minds to inspire lasting, positive change on the right side of history with a framework of faith, family and fun that is built on a foundation of love, kindness, compassion and a hope for peace. One Love, Bob Marley style.</p>
<p>Professionally, Cynthia Washington stands at the intersection of strategy, leadership, and emotional intelligence. An agile and results-driven leader, she has distinguished herself through her ability to combine quantitative intuition with deep empathy—qualities that make her both a visionary and a unifier. Known for her collaborative leadership style, she excels in developing teams, leading organizational change, and driving sales performance across diverse industries. Her strategic mindset and exceptional communication skills have made her a trusted partner to executives and innovators alike. Cynthia’s work fosters meaningful engagement between employees and senior leaders, helping organizations align vision with values. Through her global portfolio of projects, she has sharpened her expertise in marketing, leadership development, and brand transformation, helping companies from Park City to Silicon Slopes and across international markets thrive. Her career is a testament to excellence, purpose, and adaptability—qualities that have earned her numerous accolades and the respect of peers worldwide. Among her many achievements, Cynthia was honored as a SheTech Champion Impact Award Recipient at the Women Tech Awards, celebrating her leadership, mentorship, and dedication to empowering young women in technology. For more than five years, she has stood alongside thousands of high school students—mentoring, volunteering, and serving as a role model for the next generation of innovators.</p>
<p>Motivated by her desire to create a better world for her daughter, she embarked on what she lovingly calls her “mom mission”—a service journey dedicated to making her community and the world around her better. During her sabbatical from Silicon Valley into this transformative period, Cynthia launched LVL UP with CW, her brand, leveraging her expertise to help local and global businesses grow, evolve, and thrive. As an international social media influencer, she has used her platform not for fame or recognition, but for global impact, sharing messages of resilience, hope, and empowerment. This work is a lesson of intersectionality and bridges the worlds of fashion, sports, philanthropy, business, money, technology, spirituality, global preservation, health and wellness in hopes of leveling up and shifting the societal norms. She has partnered with brands across industries to elevate visibility, deepen engagement, and build authentic customer connections. Through brand ambassador relationships, social media management, and content creation, Cynthia has amplified voices, strengthened communities, and showcased how influence, when rooted in integrity, is a force for good.</p>
<p>That same belief shines through in Cynthia Washington’s powerful memoir, Mind Matters: The Story of My Life. Written during her sabbatical, the respectfully honest memoir captures her life’s “grind with grit” story. The cover, graced by her daughter’s original artwork, wraps her book with a big thank you hug, encapsulating the power of love that anchors Cynthia’s bold voyage.  Mind Matters explores her corporate climb and fall, her studies at Columbia University, her travels across the United States with her daughter, the Aloha spirit of Hawaii, and her experiences in Hollywood and the music industry. Interwoven through these chapters are stories of friendship, including her personal connections with cultural icons like Eminem and Kobe Bryant, whose wisdom and creativity shaped what Cynthia calls The Trifecta - a guiding philosophy built on Kobe’s Mamba Mentality, the music of Eminem, and her own life’s work. Three forces that together drive her vision and her ability to live her socio-economic experiment proving money is a tool and the real power is in the mind. “You can do anything you set your mind to, man” - Eminem</p>
<p>Mind Matters: The Story of My Life is available on Amazon and other major online retailers and can also be ordered through local bookstores. The memoir has been nominated for The Eric Hoffer Award for Excellence in Independent Publishing, a recognition of both its literary merit and its heartfelt message of perseverance. Yet, true to her character, Cynthia did not embark on this journey for fame or recognition—she wrote it to give back, to inspire, and to remind readers everywhere that no matter where you come from, with a healthy positive mindset you too can change the trajectory of your life.</p>
<p>Beyond her work as an author and international leader, Cynthia lives a simple life.  She is a mom, a trailblazer, and an advocate, representing many initiatives that level up society and bridge societal gaps. She turned her pain into her strength and used that as fuel to ignite a movement.  Her heart is full of gratitude for all the bands and their aid, as they played a meaningful role in inspiring the Band Aid, a global movement for unity and peace that emerged during a time when the world needed hope most. A true Band Aid.</p>
<p><strong>Ways to connect with Cynthia</strong>**:**</p>
<p>Instagram <a href="https://www.instagram.com/misscdub" rel="nofollow">https://www.instagram.com/misscdub</a></p>
<p>Linkedin  <a href="https://www.linkedin.com/in/cynthia-washington-1b13a265" rel="nofollow">https://www.linkedin.com/in/cynthia-washington-1b13a265</a></p>
<p>Amazon <a href="https://www.amazon.com/Mind-Matters-Story-My-Life/dp/B0DJRPQTY2" rel="nofollow">https://www.amazon.com/Mind-Matters-Story-My-Life/dp/B0DJRPQTY2</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>Hi everyone. Welcome to another episode of unstoppable mindset. We're glad you're with us today, wherever you happen to be, hope you're having a good day, and hope that we can inspire you and make this a fun time for you as well. Our guest today is Cynthia Washington. Cynthia describes herself as standing at the intersection of strategy, leadership and an emotional intelligence, and I know that she's going to talk more about that and what what brought her to come to that conclusion, but I've been looking at her information. I think she's got a lot of interesting stuff to talk to us about, and we'll get to it. But for now, Cynthia, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Cynthia Washington</strong>  02:05</p>
<p>Oh, thank you, Michael. I appreciate being here and spending this time with you today, and I'm looking forward to our conversation.</p>
<p><strong>Michael Hingson</strong>  02:13</p>
<p>Well, I am as well. Well, why don't we start? I love to start this way with the the early Cynthia, if you will.</p>
<p><strong>Cynthia Washington</strong>  02:20</p>
<p>Of course, yes, the early Cynthia. I grew up in Pasadena, California, that Southern California, near the Rose Bowl in the San Gabriel Mountains. I attended an all girls private Catholic school for my seventh to 12th grades. I attended also Cal Poly Pomona, where I studied international business and marketing. And I love everything Southern California. I've always had this dream of living in Park City, and I ended up coming here in when was it 2004 so I've been here almost 21 years.</p>
<p><strong>Michael Hingson</strong>  03:04</p>
<p>So when you were at Cal Poly, did you help build the Rose Parade Float?</p>
<p><strong>Cynthia Washington</strong>  03:09</p>
<p>I did not build the Rose Parade Float, even though both Cal Poly San Luis Obispo and Cal Poly Pomona do a collaborative effort to build one every year since I grew up with the Rose Parade in my backyard, I had my own special moments with that. I always wanted to be on the Rose Parade court, and so my mom put me into a many different pageants, which helped prepare me and built my confidence so that I could be the person I am today. And I'm forever grateful for that experience like sports, it teaches you about competition, failure and set you up for success.</p>
<p><strong>Michael Hingson</strong>  04:05</p>
<p>Yes. And again, what did you study at Cal Poly,</p>
<p><strong>Cynthia Washington</strong>  04:10</p>
<p>international business and marketing? Okay, I originally started in microbiology. I had finished with the intention to become a doctor, and realized I could not stomach blood or needles, and so I quickly changed my major once I made that realization, and I changed my major to English, because I love reading Shakespeare Books. Everything is just so fascinating, fascinating about the English language and its literature. So I studied that for a little while, my father told me that I needed to do something different, and therefore I changed my major to international business and marketing.</p>
<p><strong>Michael Hingson</strong>  05:00</p>
<p>Hmm, that was different than English by any standard. Yeah.</p>
<p><strong>Cynthia Washington</strong>  05:06</p>
<p>So it was definitely different. Well, he is a businessman, a banker, and I think you know, for him, it was important for me to kind of follow in those footsteps, which I have, ironically, and I'm forever grateful for him for pushing me in a different direction, I use all three though, the science, the technology, the English and the international business skills in my current role, so, or roles,</p>
<p><strong>Michael Hingson</strong>  05:37</p>
<p>well, so you graduated. Did you go on and get any advanced degrees or just a bachelor's?</p>
<p><strong>Cynthia Washington</strong>  05:43</p>
<p>Oh, well, I did. It took me a while, too, though. I recently, in 2022 applied to Columbia University, actually Columbia Business School, and I completed their chief marketing officer executive education program with a Certificate in Business Excellence from Columbia Business School. So yes, I did eventually go back to school. However, I had a few careers in and amongst that along my path and my journey, which helped me have a more well rounded knowledge, yeah, to enter into that up advanced learning.</p>
<p><strong>Michael Hingson</strong>  06:35</p>
<p>So what did you do after you graduated from Cal Poly?</p>
<p><strong>Cynthia Washington</strong>  06:40</p>
<p>After I graduated from Cal Poly, I took a gap year, to be honest, and in that gap year, I learned so much about myself. I intersected with Hollywood for a brief moment in time, developed some really great, lasting friendships that have surpassed time. In addition to that, I skied, I snowboard, I learned to surf, and did all the things that I just needed to do as a California girl, yes, it was quite fun and bolted me into the person I am today. With that being said, I once again, had my father reminding me that it was time to get a job, and so I ventured into the management trainee program with enterprise run a car, climbed that corporate ladder, eventually having a territory from Santa Barbara to San Diego that I managed and oversaw a team inside one of our insurance partners headquarters, Which was really amazing opportunity. Then that took me, with a relocation package to Utah with my husband and our newborn baby to come and plant roots. Here he they enterprise was ahead of times in the fact that they wanted to harvest talent from different parts of the United States to strengthen the team they were building in Utah. My husband and I at the time, were part of that strategy, which was really an amazing opportunity, because I was one of a handful women managers that were brought on to the Utah team, and we were able to establish ourselves as influencers and leaders to help grow the women leadership network within Utah and Idaho for enterprise.</p>
<p><strong>Michael Hingson</strong>  09:14</p>
<p>You said, early I'm sorry. Go ahead. Go ahead. You said early on that you always wanted to go to Park City. Why was that? Sounds like, you know, you got to live your dream. But why was that? Yes.</p>
<p><strong>Cynthia Washington</strong>  09:26</p>
<p>Well, my father worked a lot, and for him to disconnect from work, we would come and visit Park City or travel to Hawaii. Well, we summer it every summer in Kauai for the month of July. So to contrast that we had time in Park City, Utah before it was what it has become, which was really fascinating. And I loved having the exposure to the Four Seasons and just the. Um, simple life that park city offered was really refreshing, coming from the hustle and bustle of Downtown LA and being in the city, it was just something I dreamt of, and I'm so grateful to have lived that dream, to be here and have to and to have raised my daughter here as well</p>
<p><strong>Michael Hingson</strong>  10:27</p>
<p>makes sense. And as I said, you now get to live your dream. You're living where you wanted to, and you've been there now for, like, 21 years, and you sound like you haven't changed your mind, you're very happy with it.</p>
<p><strong>Cynthia Washington</strong>  10:43</p>
<p>Yes, you know, my daughter's graduating college soon, and perhaps maybe I'll think of another location to move to. But for now, this is what I call home. This is where I've planted my my seeds and my roots for our little single mom family. So yeah, it's been great.</p>
<p><strong>Michael Hingson</strong>  11:06</p>
<p>Well, so you you say that you lived a social, socio economic experiment. Tell me more about what that means. Yes.</p>
<p><strong>Cynthia Washington</strong>  11:19</p>
<p>So while at Columbia University, I opted to live a socio economic experience to contrast the life that I grew up with. So as I mentioned, I attended Cal Poly, worked with enterprise, had a great career with them. When I came to Utah, I kept that career. After my divorce, I began another career at America first credit union. I saw, I saw that I needed to take a step back from the career world, and so I took a 20 hour teller position as I was figuring out my relationship with my husband and determining our next steps. And so once that was dissolved, I had this great team who saw my leadership skills and helped me climb another corporate ladder. After a few years one of my previous colleagues came to me and asked me to venture into Silicon Valley, doing business in Utah with a team, a Medicare sales team that I managed, and that was quite fascinating, talk about baptism by fire. I learned all things Medicare on the fly, and had a really amazing opportunity with that. And so I have steadily over time, climbed three different corporate ladders, made excellent income, six figures, generously raising my daughter here in Utah, and it has always been in the back of my mind to understand life from a different lens, to understand it with a different perspective. And so as a result, when I was in the Columbia application process, I had become really, really, really sick, deathly sick, I like to say I was on my death bed when I applied to Colombia because I was surviving on water and pressed juices for a little over a month, because I was having some difficulties internally. And so while I had that downtime, I had a lot of time to think, and it was important to me to apply at Columbia. Well, I originally applied to Northwestern and they recommended me to Columbia. And so when I did my Columbia application, it was important for me not to just take the northwestern recommendation, but to also set myself apart. And I thought, well, the socio economic experiment would be great at something I've been thinking about, you know, living life through a different lens. I had the savings built up so that I could do so. And I thought, Yes, I can do this. I can You can do anything you set your mind to. Quote. Eminem, I did. I did that. I lived it. I abandoned my ego, I abandoned all the luxurious items that I had, and lived this truly simple life. And it was quite fascinating, because the more I trusted that process, the more I grew and became still and trusted God's guidance in this journey that I was creating. Fast forward through the social media aspect of everything, I was reminded of some Hollywood friends that I had forgotten about, to be honest. And I don't know how you forget about them, but I did, because I never really spoke about those tender moments I had, and cherish them within my heart and my soul. But I was overcoming this really traumatic experience, a bad, bad relationship that put me into hiding, yet with being at Columbia, living the socio economic experiment and sharing my life through my social media influencer role, my Hollywood friends found me in a time of need, and through this reintroduction, I was reminded of a night I like to coin as dream night, and I call it dream night because that's the night I met Marshall Mathers, who the world knows as Eminem, and he and I were from completely different aspects of life, with completely different perspectives on life, and yet, when we met, we intersected. I was leaving Hollywood, he was coming into it, and we spent together, as silly as it sounds, playing beer pong, thinking through all of the world's problems. And in that conversation, I had mentioned that one day I was going to go to Columbia, and one day I was going to live the socio economic experiment so that I could help the world. And you know, he envisioned his dream of becoming this rap star, and together, we would reunite our forces for good to help elevate the world. And I forgot about this moment in time, to be quite honest, I just continued on a path that I naturally was creating when I was younger, because before meeting Marshall, I had met Kobe Bryant while I was a student graduating Cal Poly, and he was new, upcoming rising superstar into basketball. He had his eye on Vanessa. Her group of friends were very smart, and he knew he needed to knowledge up to get his girl. And so here I was this book smart girl, kind of hanging out in Hollywood. I had worked a job at Staples Center, because I love the Lakers, and it was really cool. I, you know, had me more court side than it did have me working because I gave away more of my tables, and I did actually work to spend time building these relationships with Kobe and the Lakers, which I'm so forever grateful for, and because Kobe recognized my book smart, his spotlight and together, we would have these Kobe talks, which ultimately built the framework for Mama mentality and my only ask of him as I exited Hollywood and that era of my life was that he named mob and mentality, mob and mentality, which he did. And so I, you know, I had. Had Mamba mentality. This up and comer rap star Eminem, who, honestly, I didn't even know was Eminem. For me, he was this guy from Detroit that I met through my friend Travis Barker, who happened to be the drummer blink, 182 but I was so unaware of all these people and who they were. They were, to me, were just people I knew and friends that I had. And, you know, fast forward to where we're at now. It's like we're all living our dreams, and it's really super cool. But the socio economic experiment came from that dream night with Marshall and this whole concept of who and how we wanted to be in this future version of ourselves and I wanted to be this socio economic experiment to understand life through a different lens, especially after meeting him that One night and hearing his life experience, my life experience that you know, it was fascinating to me, like I want, I I want to help people, but to truly help people and bridge those societal gaps that exist,</p>
<p><strong>Cynthia Washington</strong>  21:16</p>
<p>one has To have a full scope of life through all perspectives, and this opportunity through Columbia, with this experiment, positioned me to really embrace that, and now I am very happy because I think it has helped me appreciate the quality, true quality of life. You know, it's not about the money, it's not about the fame, it's not about the recognition. It's about love and family and caring and nurturing one another</p>
<p><strong>Michael Hingson</strong>  21:59</p>
<p>with and I would presume that you would say that that's what you learned from the experiment,</p>
<p><strong>Cynthia Washington</strong>  22:05</p>
<p>yes, yes, absolutely. That's what I learned. You know, here, as I was climbing all these different corporate ladders, I always thought it was about having more you know, having more money, having more things, having a bigger house, a nicer car and all this stuff, but truly abandoning all that stuff allowed me to live more because I appreciated the true moment as A gift, especially from being on my deathbed, you know, to being able to live each day to its fullest, that in and amongst itself, was a gift to me, and learning to be present for my daughter was a present for Me. And so these were all things that socio economic experiment taught me about appreciating life.</p>
<p><strong>Michael Hingson</strong>  23:07</p>
<p>So where do concepts like gratitude come into all of that? And how is gratitude help keep you centered and kind of moving forward?</p>
<p><strong>Cynthia Washington</strong>  23:18</p>
<p>Great question through this journey I've been on, I've learned to live each day with a grateful heart. I wake up daily appreciative of the moment, to be alive, regardless of what I have or what accomplishments I've achieved. I truly am thankful for the gift of life. And with that being said, I live in a spirit of Thanksgiving, not because Thanksgiving is on the horizon and the holidays grow near, but because having that gratitude rooted in my soul has helped me Stay focused on my Why stay firm in my beliefs and trust the process every step of the way, living with gratitude has just opened my Heart to the possibilities, and it's been a phenomenal growth experience. The more I give thanks, the more I give, the more I serve, the better I lead, the stronger I am, and the more abundant the blessings are. Are, and it's just truly remarkable to be this vessel for good living life with the spirit of Thanksgiving.</p>
<p><strong>Michael Hingson</strong>  25:12</p>
<p>If somebody were to ask you, how can you teach me how to really have gratitude and make it a part of my life, what? What kind of advice or what kind of guidance can you give someone to help them learn to be a person who's more grateful or have more gratitude? Wow, um,</p>
<p><strong>Cynthia Washington</strong>  25:33</p>
<p>if someone is looking to have more gratitude and develops a process in establishing more gratitude. I think it would just be to reframe your focus instead of, oh, I don't have these things, right? That's when I let go of my Louis vuittons my fancy car, and, you know, sold all my really nice clothes that you know, just to have some extra cash to accomplish more of my goals, I let go of all Those materialistic things. And instead of having the mindset of like, Oh, I'm getting rid of these things, I was I saw it as an opportunity. So I guess what I'm saying is to reframe, instead of it being like, I don't have these things, or the woe is me attitude reframe that too. I am blessed with a family, I am blessed with food, I am blessed with shelter, I am blessed with a job that provides me with stability. I am blessed with the person in the mirror who has awoken for this moment in time, awoken, awaked it has. How do you say that? Awakened, that's fine. Awakened, yeah, has awakened in this moment, you know, for another beautiful day, and then after that, reframing of the mindset, focus on the positives and count your blessings. I know that sounds so cliche, but be grateful for this. Yes, be grateful for the things that you do have, the people who love you love is the most durable power that there is, you know, and having that focus on those good things with a positive mindset reframed from the negative, you can easily shape yourself into a person who lives with gratitude and then reciprocate it. You know, as you, as you go about your day, give that gratitude to someone else with a nice smile or a thank you. And people can feel a thank you. People can feel a smile. People can feel that authentic, genuine sense of gratitude in any capacity of life. And that is far more reaching than that negative I don't have I don't have enough. I don't I'm not qualified for this type of negative mindset that weighs people down. Instead, when you live with gratitude, you feel lighter, you feel more alive, and you feel unstoppable.</p>
<p><strong>Michael Hingson</strong>  29:09</p>
<p>Have you ever read a book by a gentleman named Henry Drummond called Love the greatest thing in the world?</p>
<p><strong>Cynthia Washington</strong>  29:18</p>
<p>No, but it sounds like something I would enjoy reading. It's</p>
<p><strong>Michael Hingson</strong>  29:21</p>
<p>more, it's very short, but he he talks all about the fact that love is, in fact, the greatest thing in the most powerful thing in the world, and that that it is something that we all ought to express and deal with a whole lot more than than we do. Was written in, in, I think, the late 1800s I believe. But it is, it is well worth reading. As I said, it's very short. I've read the audio version, and it only takes an hour, so it's not very long book. But it doesn't need</p>
<p><strong>Cynthia Washington</strong>  29:59</p>
<p>to be well. I will definitely add that to my reading list, because my step brother called me love and it's my nickname, and all the work I have done while on my mom mission after Columbia and over the past few years to help bridge societal gaps, to make the world better for my daughter, her friends and our children and the world ultimately stems from love and gratitude and love are to my focuses. There you go.</p>
<p><strong>Michael Hingson</strong>  30:46</p>
<p>And as makes a lot of sense, as they should be well. So what have you been doing? Well, so you worked for enterprise, and then you went on, I guess, to do some other things. But what have you been doing since Columbia?</p>
<p><strong>Cynthia Washington</strong>  31:02</p>
<p>Well, since Columbia, my last class at Columbia was in finance. I studied finance, macro economics. And one more thing I forgot, that's okay. So anyway, well, my last class at Columbia was in finance and Oh, corporate governance, yes. So at Columbia, I studied corporate governance, macroeconomics and finance, while also completing my chief marketing officer executive education requirements and my last class being in finance aligned with Zions Bank, 150 year anniversary of being in business. I thought, wow, this is quite timely. Zions Bank is highly reputable, very respected organization in Utah. And I wanted to work with them while I finished Columbia, and initially I took a role to just kind of understand money real time, working on the front lines across a variety of different branches, and now I still work with them. I am in their retail banking administration department. I work with a great team. I am close to the SVPs, EBPs, and with the branches, our clients. I work on multiple different projects, doing different things, which is so fascinating because I'm in the heartbeat of the business, and it satisfies my my desire to stay relevant and use all my skill sets for good, because I have that ability to touch so many different people and projects in the work that I do at science bank, it allows me the flexibility to maintain my social media influencer status, and both give me the stability to be a good single mom for my daughter who's finishing Up in college. So I'm very grateful for that opportunity, and Colombia opens so many doors. As far as the social media marketing piece of the work I've done since Columbia, I sit on a handful of boards, Big Brothers, Big Sisters. I am on the boulder way forward legislative committee as a chair, and I continue to just do a bunch of philanthropic work, which I. I'm able to promote and highlight within the social media work that I do, so the two work beautifully together, and I am happy just to give back in the capacity I can using my skill sets at a maximized level,</p>
<p><strong>Michael Hingson</strong>  35:24</p>
<p>okay, well, you also formed your own company, didn't you?</p>
<p><strong>Cynthia Washington</strong>  35:29</p>
<p>Yes, I did form my own company. It's called level up with C dub, and that business has allowed me to work with amazing brands throughout Park Cities, silicon slopes and globally. It started, yeah, go ahead. No, go ahead. It started because I wanted to level up my community and bridge some gaps that I saw, and then it has grown into something bigger and better in the fact that the work that I'm doing is not only helping local businesses, but it's helping level up our youth, and creating an opportunity for our youth to follow a yellow brick road, so to speak, with my work that I have put forth so that they are more resilient, emotionally intelligent, and have the mental strength To endure this ever changing world. So it's been quite interesting to see how it's shifted from helping businesses mentoring individuals into this new space.</p>
<p><strong>Michael Hingson</strong>  37:14</p>
<p>And so what does the company do today? What? What you talk about helping youth and so on? Tell me a little bit more about what what you do and how you do it, and is it just you, or do you have other people in the company?</p>
<p><strong>Cynthia Washington</strong>  37:27</p>
<p>No, it's just me. Just now, just me. Yes, I don't have enough time to invest in it because Zions is my nine to five. I work at a local boutique in town to stay in the heartbeat of town, you know. And then I have the social media stuff that I do. So my calendar is quite full. The level up with C dub work has been word of mouth, and people like you have sought me through various platforms, and I like that. I'm not ready to scale it yet, even though it is scalable, but I like being able to control the the the incoming work and produce high quality products with my brand name attached to it. So right now, it's something that exists. Um, it's something it's a labor of love, and so I'm not quite ready to bring on a team, because it's multi faceted. There's a lot of mentoring, there's a lot of coaching, there's a lot of brand building, and these are all things that I just like to do on my own.</p>
<p><strong>Michael Hingson</strong>  39:20</p>
<p>So what kind of things do you do you do from a mentoring standpoint, what? What exactly does the company do?</p>
<p><strong>Cynthia Washington</strong>  39:28</p>
<p>Well, from a mentoring standpoint, I mentor across different platforms. I just received an Impact Award for mentoring girls in the tech realm of silicon slopes, over 1000 Utah high schoolers, actually, 1000s of high school girls have been mentored through this program called she tech, of which I am a part of and. Um, in addition to that, I have middle level professionals who want to level up within their career, who utilize me and my services to help coach them to their next corporate move. And so there's some one on one time. People hire me. I fit them into my schedule. We work together. They call me, you know, hey, I have this moment at work that's happening and I need some guidance. How do I navigate it? You know, sometimes it's easier to talk through that situation with a coach than it is to talk through it with your peer or manager, because you don't want to take away the integrity of the the momentum you've created at work. So I act as at sounding board for a handful of other executive, young executives who are up and coming, rising into their career, and so it's it's multifaceted. Everything's been word of mouth, and I don't have a website. I started with one, I perhaps might go back to creating one. But for now, everything is pretty manageable. I just wear a lot of different hats and work through a lot of different projects, helping many different people across different platforms.</p>
<p><strong>Michael Hingson</strong>  41:48</p>
<p>How do you keep it all together?</p>
<p><strong>Cynthia Washington</strong>  41:53</p>
<p>Great question. I use a calendar. I write a lot of notes down. I have a very systematic approach to everything that I have going on. I've learned to say no and to prioritize what's most important. I had an executive coach when I was in Silicon Valley and working in the Medicare realm of business and my executive coach brought so much value into being that sounding board for me and Springboarding My career that giving back in that same capacity is so rewarding for me. I find enjoyment out of it, and the busier I am, the more full I feel my life is. And so right now, I manage it all by writing it down and keeping it organized. You know, in my calendars, thankfully, there's flexibility with all that I do, which allows me to be very agile and giving back in the level up with C dub work that I do.</p>
<p><strong>Michael Hingson</strong>  43:21</p>
<p>Well, it sounds like when you had access to an executive coach, you were very observant about what they did, so that you could do that same sort of thing and pass it on. Because it sounds like you you took to heart the lessons you learned from that coach. Absolutely.</p>
<p><strong>Cynthia Washington</strong>  43:40</p>
<p>I had the best executive coach. And you know, when I was on my deathbed, she reached out to me and cared for me even though I was no longer her client. You know, we had become friends through that relationship, and I want to be that person for someone else, and that's why right now, I don't have anyone on my team with me, and I don't have an intention of scaling it At this point in time, because I try to, I to take on the workload with intention and purpose so that I can authentically lead and give back to help others grow and thrive within their realm of life, right?</p>
<p><strong>Michael Hingson</strong>  44:46</p>
<p>Well, you have written a book. Tell us about that and what what it is, and anything you want to talk about,</p>
<p><strong>Cynthia Washington</strong>  44:54</p>
<p>yeah, this is a book right here for those who. You are able to see</p>
<p><strong>Michael Hingson</strong>  45:04</p>
<p>it, and it's called Mind Matters.</p>
<p><strong>Cynthia Washington</strong>  45:07</p>
<p>Yes, sir, Mind Matters. It's the story of my life. It's a memoir encompasses everything and an easy to read book. It encompasses my travels, my corporate climb and fall, my Columbia education and studies, how I overcame some big hurdles with a grind, with grit, mindset and mentality. My time in Hollywood, what I like to call the trifecta me, Eminem and Kobe, and my work, the music of Eminem and Mama mentality with those three things, you can achieve anything. And what else does it include? Oh, it just has some really fun tales of growing up in California. I and some principles, guiding principles I learned from Columbia University that I wanted to encapsulate into this book and share again to give back to others. It's modestly priced on Amazon. You can buy it wherever books are sold. It's I didn't write it for fame or recognition. I respectfully share stories about my friends in Hollywood. Good and, yeah, it's a fun a fun story. I released it a year ago, October 10, and did my first book launch release party, November 15. And so it's really fun to see it become what it has, and to see its ripple effects throughout society.</p>
<p><strong>Michael Hingson</strong>  47:32</p>
<p>What did you learn about you from writing the book?</p>
<p><strong>Cynthia Washington</strong>  47:39</p>
<p>Oh, well, writing a book requires a lot of self discipline. I learned that I have lived a story rich with abundant blessings, and I learned that I have accomplished so much with having That spirit of gratitude. I grind it with grit, resilience, that has catapulted me into the space that I am living in now. However, it was also a very humbling experience as I wrote the book, I it healed me in some ways, because I had been in hiding for a year, and as much As I was sharing my life on social media, I was still afraid to live my life because I was in hiding, and so it helped me heal from that trauma, which is why I have it modestly priced, because if I can help someone else overcome something as traumatic that I have lived by sharing my story and giving hope through my story, then I want to put it out there. I'm not in it for money. I'm in it so I can help our society through this humanitarian effort, you know, and sharing a little bit about me might help someone in their time of need. So, yes, I love. Learned. I learned to heal, I learned to trust the process, and I learned who I am.</p>
<p><strong>Michael Hingson</strong>  50:08</p>
<p>It makes a lot of sense. And I asked the question, having written three books and learning from all three of them, various things about me, but also just learning to have the discipline and to go into that place where you can create something that hopefully people in the world will appreciate. I think that's that's a really cool thing, and clearly you've done that.</p>
<p><strong>Cynthia Washington</strong>  50:38</p>
<p>Yes, thank you, and you definitely can understand that, you know, you put your heart and soul into this book of creative mindfulness, and it's truly rewarding to share it with other people. And I like to say my books wrapped with my daughter's big thank you hug, because it's wrapped in her artwork that she drew, that I have framed, and I thought it was a perfect cover for it. And it's it's really a blessing to have gone through the trauma, live through it, and for her to see this work of art, share my story and help others and her. Thank you. Hug around it is even a bigger form of love</p>
<p><strong>Michael Hingson</strong>  51:44</p>
<p>you have won, and you mentioned it earlier, a she Peck she tech champion Impact Award. Tell us about that award, what it is, and a little bit more about why you won one and so on.</p>
<p><strong>Cynthia Washington</strong>  51:58</p>
<p>Yes, so while at Columbia, I did the level up with CW work, I worked with Zions Bank, had the social media influencer role, and I aligned with a lot of great women and businesses throughout Park City, Salt Lake and silicon slopes, those women became friends and she Tech was founded by one of my friends, and I became involved in that about five years ago, as a mentor, a role model, an influencer, helping young girls learn that there is opportunity in The tech space. Technology space for women and girls learning and their worth, their their value and creating opportunities for them. And so through the social media aspect, I have been able to share to share the great work of she tech and women tech Council and some other brands that I've aligned with to help young girls see other women leaders actively working and living in these different capacities. So all of the work that I do goes hand in hand with this mentoring space and helping our youth see their potential. Chi Tech, I was one of 30 who received that award this year, I was humbly honored to be a recipient of the award. I knew the work I was doing was focused on my love to change the world for my daughter and make the world a better place for her, her friends and ultimately, all children. I just didn't realize how far reaching my impact was until I received the email notifying me of this. Impact Award, and when I stood on stage with all these other champions, champions, champion champions, championing change and this trajectory of our world. It just reinforced all of the work I have done and the profound impact it's having on our youth today, and it's remarkable to like. I can't, I can't express the depth it has, because it's so far reaching, and it's something beyond my wildest dreams that I've created through my work, through all these different intersections of strategic marketing and social media brand work and leading by</p>
<p><strong>Cynthia Washington</strong>  56:16</p>
<p>good and using my influence for good. And it's just truly amazing to see that I've helped 1000s of teenage girls understand their potential, their value and their worth, knowing that there's so many different possibilities in the tech space for them to learn, grow and do</p>
<p><strong>Michael Hingson</strong>  56:47</p>
<p>well, congratulations on winning the award. That's a that's a cool thing, and obviously you're making a big difference.</p>
<p><strong>Cynthia Washington</strong>  56:57</p>
<p>Thank you so much. I'm still so humbled, and I keep having to ground myself because I never expected to be in this moment. I simply was a mom on a mission to change the trajectory for my daughter, and receiving this award was something I never expected, and I keep ground, grounding myself, because I just I'm so humbly honored to have received it, and to have come to this, this elevated level of where I'm at in my current life, by giving up everything, I became something so much bigger and better than I ever expected or or planned for myself, and it's profound to me, and I just have to constantly ground myself and remind myself like that it's it's okay to be here.</p>
<p><strong>Michael Hingson</strong>  58:17</p>
<p>That's what gratitude can do, and that's what gratitude obviously does for you, because you you clearly exhibit a lot of gratitude in in all that you say and all that you do. And I think that's extremely important. People really should think a little bit more about gratitude than they then they typically do. But you know, it is something that that clearly you have put in the forefront of of your being. You do a lot with social media. And tell me a little bit more about about that as we move forward here and get close to wrapping up.</p>
<p><strong>Cynthia Washington</strong>  58:57</p>
<p>Well, yes, I do do a lot on social media, but before I answer that question, you found me through social media, and I want you to share a little bit about how you discovered me knowing that you're unable to see a lot of the content I create. So how were you able to find me? And then I'll answer that question. Tell me what intrigued you</p>
<p><strong>Michael Hingson</strong>  59:31</p>
<p>when you say not see the content, like, What do you mean?</p>
<p><strong>Cynthia Washington</strong>  59:36</p>
<p>Well, you have a blindness, vision impairment, correct,</p>
<p><strong>Michael Hingson</strong>  59:46</p>
<p>not an impairment, but that's okay, but, but what is it that I don't see exactly?</p>
<p><strong>Cynthia Washington</strong>  59:52</p>
<p>How do you see my social media content for you to be able to find.</p>
<p><strong>Michael Hingson</strong>  1:00:00</p>
<p>I use a piece of software that verbalizes whatever comes across the computer screen, so hearing the the text, listening to what your profile on LinkedIn says about you and so on, is all just as straightforward for me as it is for you, and to describe that in great detail would be like me asking you how you do what you do. It's what we grow up learning. The reality is, blindness isn't the problem. That's why I said it's not an impairment, because people always think about blindness as a visual impairment. Well, visually, I'm not different because I'm blind and I'm not impaired because I am blind, if, if the reality is impairment has nothing to do with it, and we really need to get away from thinking that someone is less than someone else because they may not have the same senses that that we do. And while I don't necessarily have eyesight, I have other gifts that I've learned to maximize, and probably the greatest gift of all, is that I don't happen to be light dependent like you are. The reality is that for you, when there's a power failure or something that causes all the lights and everything to go out, you scramble looking for an iPhone or a smartphone or a flashlight or something to bring light in, because we spent a lot of time bringing light on demand. To you ever since the light bulb was invented, I don't have that problem. The power goes out, doesn't bother me a bit. The reality is we've got to get away from this idea of thing that somebody is impaired because they don't have some things that we do. There are a lot of ways to get information, and eyesight is only one of them.</p>
<p><strong>Cynthia Washington</strong>  1:01:48</p>
<p>I love that, and that's exactly why I wanted you to explain that, because I think that's super important as we discuss unstoppable mindset. I think that's a critical necessity for society to learn and to know, and because you were able to find me using these great resources that you have and the work I'm putting forth intrigued you to bring me into this meeting with you. So I am, again, so grateful that we have this opportunity to collaborate in this space, bringing both our good works together to Oh, help level up awareness that there are no limits. We are unstoppable. Glasses shattering everywhere because of people like you and me who are doing this good work to change the trajectory of the world, and social media for me, has given me the opportunity to do what you do in this podcast.</p>
<p><strong>Michael Hingson</strong>  1:03:14</p>
<p>If you want people to be able to reach out to you and interact with you, how best can they do that</p>
<p><strong>Cynthia Washington</strong>  1:03:22</p>
<p>the like you did through LinkedIn is great. That's how I do receive most of my work is through LinkedIn. People find me there and will message me through then, LinkedIn, what?</p>
<p><strong>Michael Hingson</strong>  1:03:43</p>
<p>What's your LinkedIn name or your house?</p>
<p><strong>Cynthia Washington</strong>  1:03:47</p>
<p>Cynthia Washington. Okay, that's easy, yes. Cynthia Washington, Park City, Salt Lake City, will get you to me. Another outlet is through Instagram. I'm little bit more hesitant to reply to the direct messages on Instagram. I do try to filter a lot of my content and screen things. So I do trust LinkedIn a little bit more. As far as the messaging component is concerned, also, I have provided you with my email which you're happy I'm happy for you to share. Okay, so any of those three means will get you connected to me. I do not have a website. As I said, everything is organic, authentic and word of mouth. My Plate is really full, and so I like to be selective of the projects I bring on in hopes that they give back to society in one way or another. Lacher, I'm not doing it to chase every deal or get a bunch of free product. I do it with a very intentional Spirit giving back with gratitude that karmic effect goes a long way well.</p>
<p><strong>Michael Hingson</strong>  1:05:18</p>
<p>I hope people will reach out. You clearly have a lot to offer, and I think you've you've given us a lot to think about today, which I appreciate a great deal. So thank you very much for that. I want to thank all of you who are listening or watching our podcast today, or maybe you're doing both listening and watching. That's okay too. I want to thank you for being here with us. Love to get your thoughts. If you have any messages or our ideas you want to pass along. Love it if you'd reach out to me. Michael, H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, you can and I would appreciate it if you would, wherever you're listening or watching this podcast, give us a five star rating, and please give us a review. We really value your reviews highly, and I would appreciate it if you would do that. If you know of anyone Cynthia, you as well, who you think ought to be a guest on unstoppable mindset, please let us know. Introduce us. We're always looking for people to come on to help show everyone that we're all more unstoppable than we think we are. But again, Cynthia, I want to thank you for being here. This has been absolutely wonderful. Can you believe we've been doing this over an hour already?</p>
<p><strong>Cynthia Washington</strong>  1:06:37</p>
<p>Oh no, not at all. Oh yeah. Well, I am so forever grateful again, and as we head into the holidays, just remind everyone to live with a spirit of gratitude, be kind to others. And there are no limits. It's time to shatter those limits that we have created as barriers and Live limitless with an unstoppable mindset.</p>
<p><strong>Michael Hingson</strong>  1:07:09</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Cynthia Washington Makes Emotional Intelligence an Unstoppable Leadership Edge</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c672c1bf-cab1-411a-93a1-807fc21497b7.mp3?source=rss&amp;ext=asset.mp3" length="99668122" type="audio/mpeg" />
<itunes:episode>396</itunes:episode>
</item>
<item><title>Episode 395 – Finding an Unstoppable Voice as a Neurodivergent Author with Jennifer Shaw</title>
<guid isPermaLink="false">https://pinecast.com/guid/1589d717-7d6e-484a-b354-550b741d5ccd</guid>
<pubDate>Tue, 09 Dec 2025 12:00:00 -0000</pubDate>

<itunes:duration>01:05:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d8094002-99b3-4e28-af29-ce54824a4a91/UM395-Jennifer_Shaw-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What struck me most in my conversation with author Jennifer Shaw is how often we underestimate the power of understanding our own story. Jennifer grew up sensing she was different, yet never had the words for why. Hearing her share how a late diagnosis of autism and ADHD finally helped her trust her own voice reminded me how important it is for all of us to feel seen. As she talked about raising two autistic sons, finding healing through writing, and learning to drop the shame she carried for so long, I found myself thinking about the many people who still hide their struggles because they don’t want to be judged.</p>
<p>I believe listeners will connect deeply with Jennifer’s honesty. She shows that creativity can grow out of the very things we once thought were flaws, and that resilience is something we build each time we choose to show up as ourselves. This episode reminded me why I created <em>Unstoppable Mindset</em>: to hold space for stories like hers—stories that help us see difference as strength and encourage us to build a world where every person is valued for who they truly are.</p>
<p><strong>Highlights:</strong></p>
<p>01:33 – See how early misunderstandings can shape the way someone learns to navigate people and communication.06:53 – Learn how masking and observation influence the way neurodivergent adults move through the world.11:21 – Explore how parenting experiences can open the door to understanding your own identity.12:20 – Hear how finally naming a lifelong pattern can shift shame into clarity and self-trust.20:46 – Understand why self-doubt becomes a major barrier and how stepping forward can change that story.25:57 – Discover how personal journeys can naturally weave themselves into creative work and character building.29:01 – Gain insight into why creative careers grow through endurance rather than rapid wins.30:55 – Learn how creative practices can act as grounding tools when life becomes overwhelming.33:20 – Explore how willpower and environment work together in building real resilience.40:23 – See how focusing only on limitations can keep society from recognizing real strengths.45:27 – Consider how acceptance over “fixing” creates more space for people to thrive.46:53 – Hear why embracing difference can open a more confident and creative way of living.51:07 – Learn how limiting beliefs can restrict creativity and how widening your lens can unlock growth.59:38 – Explore how curiosity and lived experience fuel a deeper creative imagination.</p>
<p><strong>About the Guest:</strong></p>
<p>J. M. Shaw lives in Alberta, Canada, with her husband and two young children. She has been writing for most of her life, though it took years to find the courage to share her stories. What began as a childhood hobby evolved into a passion that, at times, borders on obsession—and is decidedly cheaper than therapy. Though initially interested in teaching and psychology, Shaw ultimately graduated and worked as an X-ray technologist—all the while continuing to write in secret. Through it all, storytelling remained her constant: a sanctuary, a compass, and a way to make sense of the chaos. Her early work filled journals and notebooks, then spilled into typewritten manuscripts and laptop hard drives—worlds crafted from raw imagination and quiet observation.</p>
<p>A pivotal turning point came in 2019, when Shaw was diagnosed with autism and ADHD. The news brought clarity to a lifetime of feeling “too much” or “too different.” She realized that her intense focus, emotional depth, and ability to live inside fictional worlds weren’t flaws—they were the gifts of a neurodivergent mind. Her unique insights allow her to create characters with emotional realism, while her mythical creatures, societies, and belief systems draw inspiration from both history and modern culture. In many ways, her fantasy series mirrors her own arc: navigating society through the lens of autism, embracing her differences, and discovering where she belongs.</p>
<p>Shaw’s fiction blends magic with meaning, often exploring themes of identity, resilience, and redemption. Though her worlds are fantastical, her stories remain grounded in human truths. Her characters—flawed, searching, and sometimes broken—feel eerily real. Literary influences like Stephen King, Margaret Atwood, and Dean Koontz helped shape her genre-bending style, while her mother—an English major and blunt-but-honest critic—instilled in her a love of classic literature and the drive to become a better storyteller.</p>
<p>In 2021, Shaw released <em>The Ascension</em>, the first book in her fantasy-adventure series, <em>The Callum Walker Series</em>. Since then, she’s published three sequels, with dozens of short stories, poems, and manuscripts still in her vault. Though painfully introverted, she attends book signings and author talks to connect with readers—shedding ecstatic tears as they share how deeply her work resonates with them. While these moments can be overwhelming, they remind her why she writes: to create stories that matter.</p>
<p>Currently, Shaw is working on the fifth installment of <em>The Callum Walker Series</em>, expanding the emotional arcs and raising the stakes in her imagined realms. Alongside it, she is developing a new dystopian-adventure that blends inequality, rebellion, love, and moral complexity. Whether indie or traditionally published, her dream remains the same: to see her books in bookstores across the world and to keep building worlds for those who need them most.</p>
<p><strong>Ways to connect with Jennifer</strong>**:**</p>
<p>Website: <a href="http://www.jmshawauthor.com" rel="nofollow">www.jmshawauthor.com</a></p>
<p>Facebook: jmshawauthor</p>
<p>Instagram: @jmshaw_author</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone, and welcome to another edition of unstoppable mindset where inclusion, diversity and the unexpected meet. And we put it that way, because a lot of diversity people never address the issue of or include people with disabilities in their world, and some of us confront that, and I specifically take the approach you either are inclusive or you're not. There's no partial inclusion. So we put inclusion at the first part of unstoppable mindset, then diversity and the unexpected, which is everything that doesn't have anything to do with inclusion or diversity, which is most things, but it makes it kind of fun anyway, and we're glad that you're here, wherever you happen to be listening or watching, the Podcast. Today, we get to chat with Jennifer Shaw. Jennifer is an author, and she's been a a closet writer part of her life, but but she came out of the closet and has been publishing, which is cool, and she has a lot of other stories to tell, unstoppable in a lot of different ways. So I'm sure we're going to have a lot of fun talking today, and I hope that you learn some interesting and relevant concepts to your world. So Jennifer, thanks for being here and for being on unstoppable mindset. We really appreciate you coming.</p>
<p><strong>Jennifer Shaw</strong>  02:36</p>
<p>Thank you so much for having me. Well,</p>
<p><strong>Michael Hingson</strong>  02:38</p>
<p>why don't we start at the beginning, and why don't you tell us about kind of the early Jennifer, early Jennifer,</p>
<p><strong>Jennifer Shaw</strong>  02:44</p>
<p>so I was very much of an introvert, very shy. I didn't really know how to talk to people. Kind of was trying to figure things out, and was having, was having a hard time figuring things out, and became more of a misfit. And I needed a way of dealing with, you know, my misunderstandings. I came became very much a people watcher, and for a while, that worked, but I needed an outlet in order to be able to analyze and sort out my ideas. And then my mom bought me a typewriter because, you know, I'm that old. And I started, I know about typewriters? Yeah, and I started writing as a hobby, and then it became a passion and obsession. Now it's just cheaper than therapy. And in 2019 I was diagnosed with autism and ADHD, which makes total sense, looking back at all the things that I used to do and the way I felt, it makes sense now, and I thought I never shared any of my stories, but I've been writing by that point for over 30 years. And I thought, well, maybe writing is my special interest. And I got brave, and I sent off my first book in my series. It's now published because I just finished that one at the time to an editor, and I'm thinking, well, the worst they can say is it sucks. And my editor came back and said, This doesn't suck. You should publish. So two years later, I did</p>
<p><strong>Michael Hingson</strong>  04:05</p>
<p>cool well. So of course, one of the big questions, one of the most important ones of the whole day, is, do you still have the typewriter? No, yeah, I know. I don't know what happened to mine either. It is. It has gone away somewhere.</p>
<p><strong>Jennifer Shaw</strong>  04:19</p>
<p>Mine was really cool. It was a plug in electrical one had a white out strip and everything. I gave a presentation for grade five classroom, and I told them, I got started on a typewriter, and then I was going into how I got published, and different aspects of fiction writing and and plots and character development, that stuff and that, after an hour and a half, the only questions they had to ask was, what's a typewriter?</p>
<p><strong>Michael Hingson</strong>  04:43</p>
<p>Typewriter, of course, if you really want to delve into history and be fascinating to learn the history of the typewriter, do you know it?</p>
<p><strong>Jennifer Shaw</strong>  04:51</p>
<p>No, I do not.</p>
<p><strong>Michael Hingson</strong>  04:53</p>
<p>So the among other things, one of the first ways a typewriter was developed and used was. Was a countess in Europe who had a husband who didn't pay much attention to her. So she had a lover, and she wanted to be able to communicate with her lover. She is blind, and so she couldn't just have people write down messages and relay them and all that. So somebody invented this machine where she could actually create messages with a keyboard a typewriter, and then seal them, and she could get her ladies in waiting, or whoever to to give them to her, her lover. That was her way to communicate with with him, without her husband finding out. Yeah, so the ultimate note taker, the ultimate note taker, I learned to type. Well, I started to learn at home, and then between seventh and eighth grade, I took some summer school courses, just cuz it was something to do, and one of them was typing, and I didn't even think about the fact that all the other kids in the class kept complaining because they didn't know what letters they were pushing because there were no labels on the keys, which didn't bother me a bit. And so I typed then, I don't know. I assume it still is required out here, but in the eighth grade, you have to pass a test on the US Constitution, and for me to be able to take the test, they got the test transcribed into Braille, and then I brought my typewriter in and typed the answers. I guess. I don't know why they didn't just have me speak to someone, but I'm glad they did it that way. So it was fine. I'm sure it was a little bit noisy for the other kids in the class, but the typewriter wasn't too noisy. But, yeah, I typed all the answers and went from there. So that was kind of cool, but I don't remember what happened to the typewriter over the years.</p>
<p><strong>Jennifer Shaw</strong>  06:52</p>
<p>I think it gave way to keyboards and, you know, online writing programs.</p>
<p><strong>Michael Hingson</strong>  06:58</p>
<p>Yeah, I'm sure that it did, but I don't know what happened to my typewriter nevertheless, but oh well. But yeah, I did, and keyboards and everything else. But having used the typewriter, I already knew how to type, except for learning a few keys. Well, even mine was a manual typewriter. And then there was a Braille typewriter created by IBM. It's called the Model D, and it was like a regular typewriter, except instead of letters on the the keys that went up and struck the paper, it was actually braille characters and it and it struck hard enough that it actually created braille characters on the paper. So that was, that was kind of fun. But, yeah, I'm sure it all just kind of went to keyboards and everything else and and then there were word processors, and now it's just all computers.</p>
<p><strong>Jennifer Shaw</strong>  07:53</p>
<p>Yep, yep. We're a digital age.</p>
<p><strong>Michael Hingson</strong>  07:55</p>
<p>Nowadays. We are very much a digital age. So you went to to regular school and all that, yep,</p>
<p><strong>Jennifer Shaw</strong>  08:04</p>
<p>and I was never like I was it was never noticed that I was struggling because, I mean, for the most part, women tend to mask it. That's why less, fewer women are diagnosed than men. I just internalized it, and I came up with my own strategies to deal with things, and unless you were disruptive to class or you had some sort of learning difficulties and stuff, you never really got any attention. So I just sort of disappeared, because I never struggled in school and I was just the shy one. Yeah, taught myself how to communicate with other kids by taking notes of conversations. I have notebooks where I'm like, okay, so and so said this. This was the answer, okay, there was a smile. So that must be what I need to say when somebody says that. So I developed a script for myself in order to be able to socialize.</p>
<p><strong>Michael Hingson</strong>  08:55</p>
<p>And that was kind of the way you you masked it, or that was part of masking it.</p>
<p><strong>Jennifer Shaw</strong>  09:00</p>
<p>That was part of masking it. I spent a lot of time people watching so that I could blend in a lot more, kind of trying to figure it out. I felt like I was an alien dropped off on this planet and that somebody forgot to give me the script. And, you know, I was trying to figure things out as I went.</p>
<p><strong>Michael Hingson</strong>  09:15</p>
<p>Well, maybe that's actually what happened, and they'll come back and pick you up someday, maybe, but then you can beat up on them because they didn't leave a script.</p>
<p><strong>Jennifer Shaw</strong>  09:25</p>
<p>Yeah, you guys left me here with no instructions,</p>
<p><strong>Michael Hingson</strong>  09:27</p>
<p>or you were supposed to create the instructions because they were clueless. There's that possibility, you know,</p>
<p><strong>Jennifer Shaw</strong>  09:33</p>
<p>maybe I was like, you know, patient X or something,</p>
<p><strong>Michael Hingson</strong>  09:37</p>
<p>the advanced model, as it were. So you, you went through school, you went through high school, and all that. You went to college.</p>
<p><strong>Jennifer Shaw</strong>  09:45</p>
<p>I did, yes, yeah, I went through I was going to be a teacher, but they were doing the teacher strike at that time, and that I was doing my observation practicum. And I was like, I don't know if that's something I want to go into. I'm glad I didn't. And. Instead, you know, I mean, I had an interest in psychology, and I took some psychology classes, and loved them. It intrigues me how the mind works. But I ended up going into a trade school I went to in Alberta. It's the, it's called an innate northern Alberta Institute of Technology, and I became an x ray technologist, and I worked in that field for many years.</p>
<p><strong>Michael Hingson</strong>  10:22</p>
<p>Did you enjoy it? I loved it. I love that I</p>
<p><strong>Jennifer Shaw</strong>  10:25</p>
<p>didn't have to, you know, like, yes, you have to work in an environment where you got other people there, but you can still work independently and, and I loved that. And I love this. I've always been very much a science math geek, you know, things numbers. I have a propensity for numbers and and then science and math, just, you know, they were fun.</p>
<p><strong>Michael Hingson</strong>  10:45</p>
<p>Yeah, well, I agree, having a master's degree in physics and I have a secondary teaching credential, so I appreciate what you're saying. It's interesting. I would think also, as an x ray technician, although you had to give people instructions as to where to position themselves and all that. It wasn't something where you had to be very conversationally intensive, necessarily,</p>
<p><strong>Jennifer Shaw</strong>  11:07</p>
<p>yeah, and I mean, people didn't, you know, I didn't spend a lot of time with each patient, and I was able to mask a lot of my awkwardness and stuff and short short bursts, so nobody really noticed. And, you know, I had fun with the science part of it. And, yeah, it just it was never noticed. Although the social aspects, interacting with co workers and stuff, was bit difficult after, you know, outside of the actual tasks, that was interesting.</p>
<p><strong>Michael Hingson</strong>  11:38</p>
<p>I have a friend who just recently graduated from school learning to be an x ray technician. And I tease her all the time and tell her, you got to really be careful, though, because those x rays can slip out of your grasp if you're not careful, that you just never know when one's going to try to sneak away. So you better keep an eye on them and slap it when it does. Yeah, go catch them. I sent her an email last week saying, I just heard on the news an x ray escape from your hospital. What are you doing to catch it? They're fun, yeah, but, but you, but you did all of that, and then, so how long were you an x ray technician</p>
<p><strong>Jennifer Shaw</strong>  12:22</p>
<p>a little over 10 years I retired once my kids were born,</p>
<p><strong>Michael Hingson</strong>  12:27</p>
<p>okay, you had a more, well, a bigger and probably more important job to do that way,</p>
<p><strong>Jennifer Shaw</strong>  12:36</p>
<p>yes, and I mean, like at the time, we didn't know that both my boys would be, you Know, diagnosed on the spectrum, both of them have anxiety and ADHD, but I just, I was struggling with with work and being a mom, and it, in all honesty, it was going to cost me more for childcare than it was for me to just stay home.</p>
<p><strong>Michael Hingson</strong>  13:00</p>
<p>How did your so when they were diagnosed, what did your husband think</p>
<p><strong>Jennifer Shaw</strong>  13:04</p>
<p>my husband was? He says, okay, okay, I get it. Yeah, I can see those things and stuff like that. And I know when from my perspective, because both my boys went through the ADOS assessment, my thoughts were, those are the things you're looking for, because I've done those my whole life. And then, so, like, my oldest was diagnosed in like, June or July, and I received my diagnosis that September, and then my littlest guy was diagnosed the following year.</p>
<p><strong>Michael Hingson</strong>  13:29</p>
<p>You went through the assessment, and that's how you discovered it. Yep. So how old were you when they when they found it?</p>
<p><strong>Jennifer Shaw</strong>  13:35</p>
<p>Oh, I don't know if I want to give ages. I was just under 40. Okay.</p>
<p><strong>Michael Hingson</strong>  13:40</p>
<p>Well, the reason I asked was, as we talked a little bit about before we actually started the recording, I've had a number of people on the podcast who learned that they were on the spectrum. They were diagnosed later in life. I've talked to people who were 40 and even, I think, one or two above, but it just is fascinating to learn how many people actually were diagnosed later in life. And I know that part of it has to do with the fact that we've just gotten a lot smarter about autism and ADHD and so on, which which helps. So I think that that makes a lot of sense that you can understand why people were diagnosed later in life, and in every case, what people have said is that they're so relieved they have an answer they know, and it makes them feel so much better about themselves.</p>
<p><strong>Jennifer Shaw</strong>  14:36</p>
<p>Yeah, I know for myself, once I was diagnosed, I've never really kept it a secret. I've, you know, I I've given myself permission to ask questions if I'm confused, and then it opens up the doors for other people, like I will, I will tell them, like some things I don't understand, like I don't understand sarcasm. It's difficult. I can give it I don't understand when somebody is being sarcastic to me, and there's some idioms. And jokes that I that just they weigh over my head, so I'm giving myself permission to ask if I'm confused, because otherwise, how will I know?</p>
<p><strong>Michael Hingson</strong>  15:11</p>
<p>Yeah, it's it's pretty fascinating, and people deal with it in different ways. It's almost like being dyslexic, the same sort of concept you're dealing with, something where it's totally different and you may not even understand it at first, but so many people who realize they're dyslexic or have dyslexia, find ways to deal with it, and most people never even know, yeah, yeah.</p>
<p><strong>Jennifer Shaw</strong>  15:39</p>
<p>Well, I mean, I've like, not this year, but within the last couple years, I've been diagnosed with dyslexia as well. And then come to find out that my father had it as well, but he just never mentioned. It just never came up.</p>
<p><strong>Michael Hingson</strong>  15:51</p>
<p>Yeah, yeah. It's, it's pretty fascinating. But human the human psyche and the human body are very malleable, and we can get creative and deal with a lot of stuff, but I think the most important thing is that you figure out and you learn how to deal with it, and you don't make it something that is a negative in your life. It's the way you are. I've talked many times to people, and of course, it comes from me in part, from the being in the World Trade Center. Don't worry about the thing you can't control. And the fact is that autism is there, you're aware of it, and you deal with it, and maybe the day will come when we can learn to control it, but now at least you know what you're dealing with. And that's the big issue, yeah.</p>
<p><strong>Jennifer Shaw</strong>  16:39</p>
<p>And I think it like you hit it on the nail on the head, is like, the reason so many adults are being diagnosed is because we know more about it. I distinctly remember somebody asking me shortly after I was diagnosed, and they asked me specifically, oh, what's it like to be autistic? And I was like, I don't know. What's it like to not be. It's all I know. You tell me what it's like to not be, and I can tell you what it's like to be. Says it's not something you can really, yeah, people just can't experience it, I guess.</p>
<p><strong>Michael Hingson</strong>  17:08</p>
<p>Well, people ask me a lot, what's it like to be blind, and what is it like that you're just live in the dark? Well, I don't live in the dark, and that's something that is so unfortunate that we believe that eyesight is the only game in town, or most people do, and the reality is, blindness isn't about darkness. So I don't see, all right, the problem with most people is they do see, and that doesn't work for them. When suddenly the power goes out and you don't have lights anymore. Why do you distinguish one from the other? It's so unfortunate that we do that, but unfortunately, we collectively haven't taught ourselves to recognize that everyone has gifts, and we need to allow people to to manifest their gifts and not negate them and not demean the people just because they're different than us.</p>
<p><strong>Jennifer Shaw</strong>  17:56</p>
<p>Yeah, and I know I've had I've had people tell me it's like, oh well, you don't look autistic, and I'm like, I don't know what you would expect me to look like, but I've honestly tried really hard not to think of of the autism and the ADHD. I tried really hard not to look at it as a disability. In my own life, I've looked at it as it's just my brain is wired differently. Yeah, I've explained this to my boys. It's, you know, our minds are always open. We can't filter anything that's coming in. And it's like our computer, you know, our brain, if you imagine our brain as being a computer, we've got every possible tab open trying to perform a million different tasks. We've got music playing here, video playing here. We're trying to search for this file. We can't find anything. And then every now and then, it just becomes very overwhelming, and we get the swirly wheel of death and we have to restart, yeah, but we can multitask like nobody's business until then well, and</p>
<p><strong>Michael Hingson</strong>  18:45</p>
<p>the reality is, most people can learn to do it, although focusing on one thing at a time is always better anyway, but still, I hear what you're saying. My favorite story is a guy wanted to sell me life insurance when I was in college, and I knew at the time that people who were blind or had other disabilities couldn't buy life insurance because the insurance companies decided that we're a higher risk. It turns out that they weren't making that decision based on any real evidence or data. They just assumed it because that's the way the world was, and eventually that was dealt with by law. But this guy called up one day and he said, I want to sell you life insurance. Well, I thought I'd give him a shot at it, so I invited him over, and he came at three in the afternoon, and I didn't tell him in advance. I was blind, so I go to the door with my guide dog at the time Holland, and I opened the door, and he said, I'm looking for Mike Hinkson. And I said, I'm Mike hingson. You are. I'm Michael Hinkson. What can I do for you? Well, you didn't sound blind on the telephone. And I'm still wondering, what are the heck does that mean?</p>
<p><strong>Jennifer Shaw</strong>  19:52</p>
<p>Yeah, yeah, exactly. It's just, I think, you know, it's a lack of understanding. And. You know, the inability to put yourself in somebody else's shoes?</p>
<p><strong>Michael Hingson</strong>  20:03</p>
<p>Well, I think we have the ability, but we just don't, we don't learn how to use it. But you're right. It's all about education. And I think, personally, that all of us are teachers, or should be or can be. And so I choose not to take offense when somebody says you don't sound blind, or makes other kinds of comments. I i may push a little hard, but I can't be angry at them, because I know that it's all about ignorance, and they just don't know, and we as a society don't teach which we should do more of</p>
<p><strong>Jennifer Shaw</strong>  20:38</p>
<p>Yeah, I know that once I made, you know, like I posted on my, you know, with talk to my friends and stuff about the fact that I have autism and that I just, I'm learning about it myself as well. I've had a lot of people come to me and ask me, it's like, well, what, what? What did you notice? How did you find out? And I think I might be on the spectrum. And there's, you know, and it's amazing how many people came out of the woodwork with queries about, you know, questions. And I was like, This is awesome. I can answer questions and educate, yeah,</p>
<p><strong>Michael Hingson</strong>  21:09</p>
<p>well, and it's true, and the only way we can really learn and deal with some of the stuff is to have a conversation, and to have conversations with each other and be included in the conversation, and that's where it gets really comfortable, or uncomfortable is that people don't want to include you. Oh, I could end up like that person, or that person just clearly isn't, isn't as capable as I because they're blind or they have autism. Well, that's just not true, yeah, and it's, it's a challenge to deal with. Well, here's a question for you. What do you think is the biggest barrier that that people have or that they impose on themselves, and how do you move past it?</p>
<p><strong>Jennifer Shaw</strong>  21:52</p>
<p>I think that the biggest barrier that people pose on them, pose on themselves, is doubting whether or not they're worthwhile and and I know I did the lat I did that for many years and and, like I said, it wasn't until I received my diagnosis, I thought maybe, maybe, you know, I won't know unless I try. So I got out of my comfort zone, and I surpassed my doubt, and I tried, and then I come to find out that, okay, I should publish. And I've had some, you know, I've had a lot of fun doing that, and I've seen some success in that as well.</p>
<p><strong>Michael Hingson</strong>  22:24</p>
<p>One of my favorite quotes goes back to the original Star Wars movie Yoda, who said there is no try, do or do not. Don't try. I think that's absolutely true. Do it. That's why I also totally decided in the past to stop using the word failure, because failure is such an end all inappropriate thing. All right, so something didn't work out. The real question, and most of us don't learn to do it, although some of us are trying to teach them, but the biggest question is, why did this happen? What do I do about it? And we don't learn how to be introspective and analyze ourselves about that, I wrote a book that was published last year called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith, and it's all about teaching people from lessons I learned from my dogs about how to control fear and how to really step back when things happen and analyze what you do, what you fear, what you're about and how you deal with it. But there's no such thing as failure. It's just okay. This didn't work out right. Why? Why was I afraid? Or why am I afraid now? And what do I do about it? And we just don't see nearly as much analytical thinking on those kinds of subjects as we should.</p>
<p><strong>Jennifer Shaw</strong>  23:49</p>
<p>Yeah, wasn't there a quote somewhere? I can't remember who it was. I think was Edison, maybe, that he didn't fail 99 times. He found 99 times how not to do it right, and he just kept going and going and going until we got it right. Yeah. The other</p>
<p><strong>Michael Hingson</strong>  24:04</p>
<p>one I really like is the quote from Einstein that the definition of insanity is trying the same thing every time and expecting something different to happen. I think</p>
<p><strong>Jennifer Shaw</strong>  24:12</p>
<p>they said that at my graduation from high school, you'll get what you got, yeah,</p>
<p><strong>Michael Hingson</strong>  24:19</p>
<p>and you can decide to look for alternatives and look for ways to do it better, but, but it is, I think you're I don't know if it was Edison, but I'm going to assume it was who said that, but I think you're right, and it certainly makes a lot of</p>
<p><strong>Jennifer Shaw</strong>  24:35</p>
<p>sense, yes, yeah, and I've tried to live by embracing, because I've told this to my kids as well, and I've embraced the idea that, you know, we learn better from our mistakes than we do from the things we did right,</p>
<p><strong>Michael Hingson</strong>  24:49</p>
<p>although we could learn if we really thought about it, when we do something right and we go back and look at it and say, What could I have done to even make that better? And we usually don't do that well, that worked out well, so I don't have to worry about that. Well, exactly we should, you know,</p>
<p><strong>Jennifer Shaw</strong>  25:07</p>
<p>2020 looking back and saying, Well, what would we have done if this had happened? We just sort of stop. It's like when you're looking for your keys in your house. Once you find them, you stop looking. You don't keep looking for possible places it could have been. You just stop the journey.</p>
<p><strong>Michael Hingson</strong>  25:20</p>
<p>Or you don't look at why did I put them there? That's not where I usually put them.</p>
<p><strong>Speaker 1</strong>  25:26</p>
<p>Yeah, exactly, yeah. So when</p>
<p><strong>Michael Hingson</strong>  25:30</p>
<p>you discovered that you were on the spectrum, what did your husband think about</p>
<p><strong>Jennifer Shaw</strong>  25:34</p>
<p>that? He thought it made sense. Um, that</p>
<p><strong>Michael Hingson</strong>  25:37</p>
<p>explains a lot about you.</p>
<p><strong>Jennifer Shaw</strong>  25:38</p>
<p>Yeah, a little bit might be on the spectrum as well. He might be ADHD, because he has a lot of the same traits as me. But he says, yeah, it's kind of not worth going and getting it checked out and stuff like that so</p>
<p><strong>Michael Hingson</strong>  25:54</p>
<p>well, until he he wants to, then that probably makes sense.</p>
<p><strong>Jennifer Shaw</strong>  25:59</p>
<p>And there's no reason. There's no reason. Yeah,</p>
<p><strong>Michael Hingson</strong>  26:03</p>
<p>things go well, and that that's the big, important thing. But you look at at life, you look at what's going on, and you look at how you can change, what you need to change, and go forward Exactly. So tell me about your writing. You have, you have been writing a series. What did you do before the series? What was sort of the first things that you wrote that were published?</p>
<p><strong>Jennifer Shaw</strong>  26:26</p>
<p>That I wrote a short story for in a classroom assignment, my teacher published it. Wrote a couple poems. I had a teacher, a different teacher published those. But this, the series that I've written is kind of my first foray into publishing and stuff. And then just prior to that, it was just writing stories for myself, or writing scenes that came to to mind that I wanted to explore, and a lot of them had to do with characters overcoming adversity, because that's how I felt. That was what was going on in my life,</p>
<p><strong>Michael Hingson</strong>  26:57</p>
<p>and it was so what's the series about?</p>
<p><strong>Jennifer Shaw</strong>  27:03</p>
<p>So it's a magic, fantasy action adventure, some supernatural suspense kind of all sprinkled in for good measure, because I get bored of my series is there's our world, our time, coexisting magical realm, but there's a veil that separates us, and we can't see across this veil because we don't have magic. But these creatures that do can and have and they've been the source of inspiration for our fairy tales and Monster stories. And then my main character, a young man by the name of Callum Walker, is born with the ability to use magic. He doesn't know why. He's trying to make the most of it. We do learn why as we go through the series, but he doesn't know. And because he has magic, he's able to cross this veil into this magical realm. And he's learning about this world. He's learning about the beings in it. Adventures ensue, and we follow him through the series, trying to figure out as he's trying to figure out who he is, where he belongs, because he's too magic for here, but to human care and then master these abilities to survive.</p>
<p><strong>Michael Hingson</strong>  27:56</p>
<p>So has he figured out an answer to the question of why or where?</p>
<p><strong>Jennifer Shaw</strong>  28:00</p>
<p>Not yet. No answers as we go, but he's learning more. Mostly it's he's learning to accept himself and to start to trust and open up. And, you know, instead of thinking that there must be something wrong with him, and that's why he has these abilities, he starts to think, Okay, well, what can I do with these abilities and stuff? So in a lot of ways, his journey mirrors mine</p>
<p><strong>Michael Hingson</strong>  28:23</p>
<p>well, and he's asking questions, and as you ask questions, that's the most important thing you're willing to consider and explore, absolutely. So are these self published, or does a publisher publish them?</p>
<p><strong>Jennifer Shaw</strong>  28:40</p>
<p>I'm indie, published through press company called Maverick first press.</p>
<p><strong>Michael Hingson</strong>  28:44</p>
<p>Inc, have any of the books been converted to audio?</p>
<p><strong>Jennifer Shaw</strong>  28:48</p>
<p>Not yet, but I am looking into it.</p>
<p><strong>Michael Hingson</strong>  28:51</p>
<p>Some of us would like that I do read braille, and I could get a book in electronic form, and I can probably get it converted, but it'll be fun if you do get them into an audio format. I love magic and fantasy, and especially when it isn't too dark and too heavy. I've read Stephen King, but I've gotten away from reading a lot of Stephen King, just because I don't think I need things to be that dark. Although I am very impressed by what he does and how he comes up with these ideas, I'll never know.</p>
<p><strong>Jennifer Shaw</strong>  29:20</p>
<p>Yeah, I know. I don't think that it's as dark as Stephen King, but it's certainly a little darker and older than Harry Potter series.</p>
<p><strong>Michael Hingson</strong>  29:26</p>
<p>So, yeah, well, and and Harry Potter has been another one that has been certainly very good and has has encouraged a lot of kids to read. Yes and adults,</p>
<p><strong>Jennifer Shaw</strong>  29:42</p>
<p>yeah, we don't all have to be middle grade students to enjoy a middle</p>
<p>29:46</p>
<p>grade book, right?</p>
<p><strong>Michael Hingson</strong>  29:49</p>
<p>Oh, absolutely true. Well, so if you had to give one piece of advice or talk about experiences, to write. Writers who are trying to share, what would you what would you tell them?</p>
<p><strong>Jennifer Shaw</strong>  30:05</p>
<p>I would say that writing and publishing, it's a marathon. It's not a race. Don't expect immediate success. You have to work for it. But don't give up. You know? I mean, a lot of times we tend to give up too soon, when we don't see results and stuff. But if you give up, you'll never reach the finish line if you continue going, you may, you know, eventually you'll reach the finish line, and maybe not what you expect, but you will reach that finish line if you keep going.</p>
<p><strong>Michael Hingson</strong>  30:30</p>
<p>Yeah, we we are taught all too often to give up way too early. Well, it didn't work, so obviously it's not the right answer. Well, maybe it was the right answer. Most people aren't. JK Rowling, but at the same time, she went through a lot before she started getting her books published, but they're very creative. Yep, I would, I would still like to see a new series of Harry Potter books. Well, there is a guy who wrote James Potter his son, who's written a series, which is pretty good, but, you know, they're fun, yeah.</p>
<p><strong>Jennifer Shaw</strong>  31:07</p>
<p>Oh, I mean, that's why we like to read them. We like to imagine, we like to, you know, put ourselves in the shoes of, you know, the superhero. And I think that we all kind of, you know, feel a connection to those unlikely heroes that aren't perfect. And I think that appeals to a lot of people.</p>
<p><strong>Michael Hingson</strong>  31:27</p>
<p>I think it certainly does. I mean, that's clearly a lot of Harry Potter. He was certainly a kid who was different. Couldn't figure out why, and wasn't always well understood, but he worked at it, and that is something that we all can take a lesson to learn.</p>
<p><strong>Speaker 1</strong>  31:45</p>
<p>Exactly yes. So</p>
<p><strong>Michael Hingson</strong>  31:48</p>
<p>given everything that goes on with you, if the world feels overwhelming at some point, what kind of things do you do to ground yourself or or get calm again?</p>
<p><strong>Jennifer Shaw</strong>  31:59</p>
<p>Well, writing is my self care. It's my outlet. It's therapy. Aside from writing, I I'm getting back into reading because I'm going to book signing events and talks and such, and everybody's recommending, oh, read this book, read this book, and I'm finding some hidden gems out there. So I'm getting back into reading, and that seems to be very relaxing, but I do go. I do have to step away from a lot of people sometimes and just be by myself. And I'll, I'll put my headphones on, and I'll listen to my my track. I guess it's not track anymore. It was Spotify. And I'll just go for a walk for an hour, let my mind wander like a video and see where it leads me, and then come back an hour later, and my husband's like, Oh, where'd you walk? Because, like, I have no idea, but you should hear the adventures I had, yeah,</p>
<p><strong>Michael Hingson</strong>  32:44</p>
<p>both from what you read and what you thought</p>
<p><strong>Jennifer Shaw</strong>  32:45</p>
<p>about, yeah, just the things going through my head. What? And then the same thing when I'm writing, I see it as a movie in my head, and I'm just writing down what I see a lot of times, long for the ride.</p>
<p><strong>Michael Hingson</strong>  32:55</p>
<p>Yeah, your characters are writing it, and you're just there,</p>
<p><strong>Jennifer Shaw</strong>  32:58</p>
<p>yeah, you know. And when I'm when I'm in the zone. I call those the zone moments. And I won't know what's going to happen until it starts to happen. And I'm writing a sentence, oh, I didn't know that was gonna happen. I want to see where this goes. And it'll take me to somewhere where I'm like, wow, that's an amazing scene. How could I, how did I think of that? Or, on the contrary, it'll take me somewhere and I'll be like, What is wrong with me? I know that came out of my head, but what is wrong with me? So, you know, it's a double edged sword,</p>
<p><strong>Michael Hingson</strong>  33:26</p>
<p>but write them all down, because you never know where you can use them.</p>
<p><strong>Jennifer Shaw</strong>  33:29</p>
<p>Oh, absolutely. I don't delete anything. I can just wind and then start again, see where it leads. And it never goes to the same place twice.</p>
<p><strong>Michael Hingson</strong>  33:37</p>
<p>That's what makes it fun. It's an adventure. I don't know. I think there's an alien presence here somewhere.</p>
<p><strong>Jennifer Shaw</strong>  33:44</p>
<p>Who knows? Maybe I'm the next step in evolution. Could</p>
<p><strong>Michael Hingson</strong>  33:47</p>
<p>be or you come from somewhere else. And like I said, they put you down here to figure it out, and they'll come back and get you</p>
<p><strong>Jennifer Shaw</strong>  33:57</p>
<p>well, but never know. There's so many things we don't understand. You know,</p>
<p><strong>Michael Hingson</strong>  34:00</p>
<p>well, then that's true, but you know, all you can do is keep working at it and think about it. And you never know when you'll come up, come up with an answer well, or story or another story, right? So keep writing. So clearly, though, you exhibit a lot of resilience in a number of ways. Do you think resilience is something we're born with, or something that we learn, or both.</p>
<p><strong>Jennifer Shaw</strong>  34:25</p>
<p>I think it's a little of both. You know, maybe we have a stronger determination or willfulness when we're born, but it can also be a part of our environment. You know, we develop things that we want to do. We develop desires and dreams and stuff. And you know the combination of the two, the you know, the willful resolve and the desire to dream and be better. And I think those two combined will drive us towards our our goals.</p>
<p><strong>Michael Hingson</strong>  34:53</p>
<p>Now are your parents still with us? Yes. So what did they think when. You were diagnosed as being on the spectrum.</p>
<p><strong>Jennifer Shaw</strong>  35:03</p>
<p>Um, I think my dad was more open to the idea. I don't think my mom believed it, but then she's kind of, she's kind of saying, like, okay, maybe, maybe it's, oddly enough, she was, you know, more open to the idea of me having ADHD than autism. And I just think there was just a lack of understanding. But as time has gone on, I think she sees it, not just in me, but I think she sees aspects of that in herself as well.</p>
<p><strong>Michael Hingson</strong>  35:28</p>
<p>And in a sense, that's what I was wondering, was that they, they saw you grow up, and in some ways, they had to see what was going on. And I was wondering if, when you got an answer, if that was really something that helped them or that they understood?</p>
<p><strong>Jennifer Shaw</strong>  35:46</p>
<p>Yeah, I I think so. Although I did internalize a lot of of my understandings and misconceptions about life, I internalized it a lot, and I was the annoying cousins because I just, you know, said the appropriate things at inappropriate times and didn't catch jokes and didn't understand sarcasm and and I was just the oddball one out. But I think now that my mom understands a little bit more about autism and ADHD, she's seeing the signs</p>
<p><strong>Michael Hingson</strong>  36:13</p>
<p>well, and whether she understood it or not, she had to, certainly, as your mom, see that there was something going on. Well, I don't know my I'm whether she verbalized it or she just changed it out.</p>
<p><strong>Jennifer Shaw</strong>  36:28</p>
<p>I think she was just, she was working two full time jobs raising five kids on her own. I think that there just wasn't enough time in the day to notice everything.</p>
<p>36:37</p>
<p>Yeah, well,</p>
<p><strong>Michael Hingson</strong>  36:40</p>
<p>but it's always nice to really get an answer, and you you've accepted this as the answer, and hopefully they will, they will accept it as well. So that's a good thing.</p>
<p><strong>Jennifer Shaw</strong>  36:54</p>
<p>Whether or not they accept it is up to them. I'm that's their choice. Yeah, yeah. It's their choice. The most important thing is that I'm understanding it.</p>
<p><strong>Michael Hingson</strong>  37:04</p>
<p>Yeah, well, and then helps you move forward. Which is, which is a good thing? Yes. So do you think that vulnerability is part of resilience?</p>
<p><strong>Jennifer Shaw</strong>  37:18</p>
<p>I think it's important to understand where we're vulnerable. It's like accepting your weaknesses. We all want to improve. We don't want to stay weak and vulnerable, but the only way to improve is to accept those and to understand those and to identify those so that we know where to improve. So I think that it is important.</p>
<p><strong>Michael Hingson</strong>  37:38</p>
<p>I think it's crucial that we continue to work on our own ideas and attitudes and selves to be able to to move forward. And you're right. I think vulnerability is something that we all exhibit in one way or another, and when we do is that a bad thing? No, I don't think it should be. I think there are some people who think they're invulnerable to everything, and the reality is they're not</p>
<p><strong>Jennifer Shaw</strong>  38:09</p>
<p>those narcissists. Yeah,</p>
<p><strong>Michael Hingson</strong>  38:11</p>
<p>was getting there, but that's and that's exactly the problem. Is that they won't deal with issues at all. And so the fact of the matter is that they they cause a lot more difficulty for everyone. Yep, of course, they never think they do, but they do. Yeah.</p>
<p><strong>Jennifer Shaw</strong>  38:30</p>
<p>I mean, if you don't accept the fact that you're not perfect and that you have weaknesses and vulnerabilities, then you're just it turns into you're just either denying it or you're completely ignorant. How do you</p>
<p><strong>Michael Hingson</strong>  38:41</p>
<p>balance strength and softness? And because, you know when you're dealing with vulnerability and so on, and it happens, well, how do you, how do you bring all of it to balance?</p>
<p><strong>Jennifer Shaw</strong>  38:50</p>
<p>Um, it's the yin and yang, right? Um, you know, the strength keeps you going, the softness keeps you open to accepting and learning.</p>
<p><strong>Michael Hingson</strong>  38:59</p>
<p>Yeah, that makes sense. It gives you the opportunity to to go back and analyze and synthesize whatever you're thinking. Yes. Well, autism is, by the definitions that we face, considered a disability, which is fine, although my belief is that everybody on the planet has a disability, and for most people, as others have heard me say on this podcast, the disability that most people have is their light dependent, and they don't do well if suddenly the lights go out until they can find a smartphone or whatever, because the inventors, 147 years ago created the electric light bulb, which started us on a road of looking for ways to have light on demand whenever we wanted it and whenever we do want it, when that works, until suddenly the light on demand machine isn't directly available to us when light goes away. So I think that light on demand is a lovely thing, but the machines that provide it are. Only covering up a disability that most people have that they don't want to recognize.</p>
<p><strong>Jennifer Shaw</strong>  40:05</p>
<p>And I'd also argue that the more dependent we become on technology, that the harder it is to adjust to, you know, the way we used to live. If you go to the grocery store, everything's automated. And if the power goes out at the grocery store, nobody knows how to count out change now, yeah,</p>
<p><strong>Michael Hingson</strong>  40:22</p>
<p>they they cannot calculate on their own. I continue to work to be able to do that. So I like to to figure things out. People are always saying to me, How come you got the answers so quickly of how much change or how much to leave for a tip I practice, yeah, it's not magical. And the reality is, you don't always have a calculator, and a calculator is just one more thing to lug around. So why have it when you can just learn to do it yourself? Yeah?</p>
<p><strong>Jennifer Shaw</strong>  40:49</p>
<p>Or we have a cell phone which has got everything on it.</p>
<p><strong>Michael Hingson</strong>  40:52</p>
<p>Oh, I know, yeah, there is that too. But you know, the the thing about all of this is that we all have disabilities, is what I'm basically saying. But if you use disability in sort of the traditional sense, and by that I mean you have certain kinds of conditions that people call a disability, although I will submit absolutely that disability does not mean a lack of ability. But how do societal definitions of disability, kind of affect people more than the actual condition itself, whatever it is.</p>
<p><strong>Jennifer Shaw</strong>  41:26</p>
<p>I think society as a whole tend to focus on the negatives and the limitations, and if you focus solely on those, then nobody can see beyond those to what a person can do, because there's a whole, you know, there's a whole lot out there that people can do. You can, you can learn to adjust to a lot of things. The brain is very malleable. And, you know, we're not just given one sense for one reason. You know, we have five senses, well, arguably more, depending on who you talk to, yeah, to feel out the world. And same thing with autism is, you know, I mean, I had a hard time those things that would come naturally to people, like socializing, learning to speak, even my son at the playground, he didn't know how to approach kids to ask him to play and but those things can be learned. They just have to spend the time doing it well.</p>
<p><strong>Michael Hingson</strong>  42:19</p>
<p>And I hear you, do you think that autism is under the definition of disability?</p>
<p><strong>Jennifer Shaw</strong>  42:26</p>
<p>I think it can be very debilitating. I think that, you know, and then some people suffer more severe. They're more ranges than than I do mine, but I do think that the brain can learn to adjust a lot, maybe not the same as everybody else, and there will be struggles and there will be challenges, and there'll be anxieties and and things is it is, in a way, a disability. It'll never go away. But I don't think it has to be debilitating</p>
<p><strong>Michael Hingson</strong>  42:59</p>
<p>struggles and anxieties, but everyone experiences that in one way or another, and that's, of course, the point. Why should some of us be singled out?</p>
<p><strong>Jennifer Shaw</strong>  43:07</p>
<p>Yeah, exactly. Yeah. I do know, though, that with there's, I guess we call them an invisible disability, because I don't look autistic, I don't look ADHD, but I struggle inwardly. It's a lot more emotional. It's a lot more mental, you know, analyzing every conversation I've ever had. It's very exhausting and confusing, and it can lead to other things and stuff that, you know, I mean, I don't think everybody else goes around counting license plates obsessively, you know, adding up numbers on license plates and stuff. And if I don't, it can be very anxiety inducing. I don't think everybody else has to, you know, make notebooks worth of conversations to learn to talk to people and watch the world around them, to try to figure out how to act. I think for a lot of people, it comes naturally. And because I had to learn all those things on my own and stuff, it created a lot more anxiety than another person would have in that area, and life is already chaotic enough, you know, more anxiety on top of anxiety and such.</p>
<p><strong>Michael Hingson</strong>  44:11</p>
<p>Yeah, but some of that we create ourselves and don't need to. And again, it gets back to the fact we all have different gifts, and so some people are much more socially outgoing, so they can do so many more things that seem like everyone should be able to do them. But again, not everyone has the same gifts. Yeah, I think that we need to recognize that. Sorry, go ahead. I was gonna say,</p>
<p><strong>Jennifer Shaw</strong>  44:34</p>
<p>just like, not everybody has the same weaknesses, right? I learned. I think, you know, if we, if we learned to, you know, share the strengths that we have that might overcome somebody else's weaknesses and stuff. It would be a whole lot better place. Instead of trying to label everybody and segregate everybody based on their limitations, let's, let's look at their strengths and see which ones coordinate. Yeah.</p>
<p><strong>Michael Hingson</strong>  44:56</p>
<p>How does HD? ADHD manifest itself?</p>
<p><strong>Jennifer Shaw</strong>  45:00</p>
<p>Yeah, it's some, in a lot of ways, very similar to autism, and that's probably why it's now considered part of the autism spectrum. I have a difficult time focusing on things that I don't find intriguing, like, oh gosh, if I had to read a social studies textbook, I would go stark raving mad and fall asleep. And I've really hard time staying focused. Don't have to read the same paragraph 20 times, but you give me a textbook on physics, and I'm right in there, and I'll hyper focus for like, 12 straight hours, forgetting the world exists and don't eat, don't sleep, don't move, and I will just immerse myself in that. And then there's a difficult time regulating emotions so somebody gets upset about something for the most part. You know, you can calm yourself down and stuff like that. With autism and ADHD, it's really hard to regulate those emotions and come down from that hyper, hyper emotional state down to a normal state.</p>
<p><strong>Michael Hingson</strong>  46:00</p>
<p>I can see that in a lot of ways, it can look very similar to to autism in terms of the way you're describing it. It makes, makes sense, yeah, which? Which is something one has to deal with. Well, if people stop trying to fix what makes us different? What could we do with the world? How would things be different?</p>
<p><strong>Jennifer Shaw</strong>  46:22</p>
<p>I think the world be very interesting if we stopped trying to fix people and just started trying to accept people and see how, you know, like, I think that for one we would also be a lot more open to accepting people, but that would have to come first. And I think that would be amazing, because, you know, if we were all the same and we all tried to fit into the same mold, it's going to be a very boring place.</p>
<p><strong>Michael Hingson</strong>  46:46</p>
<p>The thing that is interesting about what you just said, and the question really is, when we try to fix things, why do we need to fix things? What is it that's really broken? And that's of course, the big issue is that people make assumptions based on just their own experiences, rather than looking at other people and looking at their experiences. Is that really broken? As it goes back to like when I talk about blindness, yeah, am I broken? I don't think so. I do things differently. If I had been able to see growing up, that would have been nice. But you know what? It's not the end of the world not to and it doesn't make me less of a person, and you happen to be on the autism spectrum, that's fine. It would be nice if you didn't have to deal with that, and you could function and deal with things the way most people do. But there are probably advantages, and there's certainly reasons why you are the way you are, why I am the way I am. And so why should that be a bad thing?</p>
<p><strong>Jennifer Shaw</strong>  47:48</p>
<p>I don't think it is. I mean, other than the fact that I would love to be, you know, not have to suffer with the stress and anxieties that I do, and the insecurities and the doubt and trying to figure out this world and where I belong and stuff, I wouldn't. I like the way my brain works. I like the way I think, you know, very What if, very out of the box, very creative mindsets. And I wouldn't change that for the world.</p>
<p><strong>Michael Hingson</strong>  48:15</p>
<p>Yeah, and I think people really should be accepted the way they are. Certainly there are people who we classify as geniuses because they do something that we didn't think of, and it catches on, and it's creative. Einstein did it. I mean, for that matter, there's something that that Elon Musk has done that has created this vehicle that no one else created successfully before him. Now I'm not sure that he's the greatest business guy, because I hear that Tesla is not the most profitable company in the world, but that's fine. Or Steve Jobs and Bill Gates created things. Did they do it all?</p>
<p><strong>Jennifer Shaw</strong>  48:56</p>
<p>Sorry, Sebastian Bach too. Yeah. I mean those prodigies, right?</p>
<p><strong>Michael Hingson</strong>  49:01</p>
<p>And they didn't do they didn't do everything. I understand that Einstein wasn't the greatest mathematician in the world, but he was great at concepts, and he had other people who who helped with some of the math that he didn't do, but, but the reality is, we all have gifts, and we should be able to use those gifts, and other people should appreciate them and be able to add on to what they do. One thing I always told employees when I hired people, is my job isn't to boss you around because I hired you because you demonstrated enough that you can do the job I want you to do, but my job is not to boss you, but rather to use my skills to help enhance what you do. So what we need to do is to work together to figure out how I can help you be better because of the gifts that I bring that you don't have. Some people got that, and some people didn't.</p>
<p><strong>Jennifer Shaw</strong>  49:50</p>
<p>Some people are just, they're less, you know, open minded. I think I don't know, like, less accepting of other people and less accepting of differences. And it's unfortunate. Passionate, you know, and that creates a lot of problems that, you know, they can't look beyond differences and to see the beauty behind it.</p>
<p><strong>Michael Hingson</strong>  50:11</p>
<p>Yeah, and, and the fact of the matter is that, again, we were all on the earth in one way or another, and at some point we're going to have to learn to accept that we're all part of the same world, and working together is a better way to do it. Yeah, absolutely. How do we get there?</p>
<p><strong>Jennifer Shaw</strong>  50:28</p>
<p>Yeah, I don't know. Maybe idealistic, you know, Star Trek society, or utopian society, you know. And maybe in 100 or 200 years, we'll get there. But if you think about 100 years ago, if you look at us 100 years ago, and then you think of all the technology that we have today, and that's in, like, one century is not a long time, given how long people have been on this planet. And look at all the things we've accomplished, technology wise, and look at all the great things that we have done, you know, and it's just imagine how many more, or how much, how much more we could do if we work together instead of working against each other.</p>
<p><strong>Michael Hingson</strong>  51:06</p>
<p>Yeah, and that's of course, the issue is that we haven't learned yet to necessarily work together. To some, for some people, that gets back to narcissism, right? They, they're, they're the only ones who know anything. What do you do? But yeah, I hear you, but, but, you know, I think the day is going to come when we're going to truly learn and understand that we're all in this together, and we really need to learn to work together, otherwise it's going to be a real, serious issue. Hopefully that happens sooner than later,</p>
<p><strong>Jennifer Shaw</strong>  51:39</p>
<p>yes, yeah, I don't think so, but it would be a nice to imagine what it would be like if it happened tomorrow.</p>
<p><strong>Michael Hingson</strong>  51:47</p>
<p>Yeah, how much potential do you think is lost, not because of limitations, but, but rather because of how we define them?</p>
<p><strong>Jennifer Shaw</strong>  51:58</p>
<p>I think we use limitations to set our boundaries, but by setting boundaries, we can never see ourselves moving past them, and nor do we try so. I think that setting limitations is hugely detrimental to our growth as as you know, creative minds.</p>
<p><strong>Michael Hingson</strong>  52:18</p>
<p>I think also though limitations are what we often put on other people, and oftentimes out of fear because somebody is different than us, and we create limitations that that aren't realistic, although we try to pigeonhole people. But the reality is that limitations are are are also representations of our fears and our misconceptions about other people, and it's the whole thing of, don't confuse me with the facts.</p>
<p><strong>Jennifer Shaw</strong>  52:51</p>
<p>Yes, yeah. And you know there's Yeah, like you said, there's these self limitations, but there's also limitations that we place on other people because we've judged them based on our understanding.</p>
<p><strong>Michael Hingson</strong>  53:03</p>
<p>Yeah, and we shouldn't do that, because we probably don't really know them very well anyway, but I but I do think that we all define ourselves, and we each define who we are, and that gets back to the whole thing of, don't judge somebody by what they look like or or what you think about them. Judge people by their actions, and give people the opportunity to really work on showing you what they can do.</p>
<p><strong>Jennifer Shaw</strong>  53:36</p>
<p>Absolutely, that's definitely a motto by which I've tried to live my life. I honestly don't know everybody out there. I mean, I don't think anybody does. And unless somebody gives me a reason or their behavior says otherwise, I'm going to assume that they're, you know, a good person, you know. I mean, if they, you know, if I assume this person is a good person, but maybe they smack me across face or take, you know, steal from me and stuff, then I'm going to judge those behaviors.</p>
<p><strong>Michael Hingson</strong>  54:02</p>
<p>One of the things that I learned, and we talked about in my book live like a guide dog, is dogs, and I do believe this love unconditionally, unless something really hurts them, so that they just stop loving. But dogs love unconditionally, but they don't trust unconditionally. But the difference between dogs and people is again, unless something truly has been traumatic for a dog. Dogs are more open to trust than we are. They don't worry about, well, what's this guy's hidden agenda, or why is this woman the way she is? The fact is that they're open to trust and they're looking to develop trusting relationships, and they also want us to set the rules. They want us to be the pack leaders. I'm sure there are some dogs that that probably are better than the people they're with, but by and large, the dog wants the person to be the pack leader. They want them to tell the dog, what are the rules? So. Every guide dog I've had, it's all about setting boundaries, setting rules, and working with that dog so that we each know what our responsibilities to the relationship are. And I think absolutely dogs can get that just as much as people do. They're looking for us to set the rules, but they want that, and the fact of the matter is that they get it just as much as we do. And if that relationship really develops, the kind of trust that's possible, that's a bond that's second to none, and we should all honor that we could do that with with each other too. Yeah, there are people who have hidden agendas and people that we can learn not to trust because they don't want to earn our trust either. They're in it for themselves. But I don't think that most people are that way. I think that most people really do want to develop relationships.</p>
<p><strong>Jennifer Shaw</strong>  55:51</p>
<p>Yeah, and another aspect of dogs too, is they're very humble, you know, they they don't, I mean, they probably do have some, you know, some egos, but for the most part, they're very humble, and they don't dwell on the mistakes of their past. They live in the moment. And I love Yeah, no, go ahead. They do absolutely they do</p>
<p><strong>Michael Hingson</strong>  56:14</p>
<p>one of the things that I learned after September 11, because my contacted the folks at Guide Dogs for the Blind about it, my diet, my guide dog was Roselle, and I said, Do you think this affected her, the whole relationship? And the veterinarian I spoke with, who was the head of veterinary services, the guide dogs asked, did anything directly threaten her? And I said, no, nothing did. He said, Well, there's your answer. The fact is, dogs don't do what if they don't worry about what might have been or even what happened if it didn't affect them? They they do live in the moment when we got home after the events on September 11, I took roselle's harness off and was going to take her outside. She would have none of it. She ran off, grabbed her favorite tug bone and started playing tug of war with our retired guy dog, Lenny. It was over for her. It was done.</p>
<p><strong>Jennifer Shaw</strong>  57:06</p>
<p>It's finished, the journey's done, and I'm living in this moment now, yeah,</p>
<p><strong>Michael Hingson</strong>  57:10</p>
<p>different moment. I'm not going to worry about it, and you shouldn't either, which was the lesson to learn from that. Yes, but the reality is that dogs don't do what. If dogs really want to just do what they need to do. They know the rules, like I said. They want to know what you expect, and they will deal with that. And by and large, once you set rules, dogs will live by those rules. And if they don't, you tell them that you didn't do that the right way. You don't do that in a mean way. There are very strong ways of positively telling a dog, yeah, that's not what the right thing was to do. But by the same token, typically, that doesn't really happen once they learn the rules. My guide dog, Alamo, and I, as I tell people with this dog like any dog. I think I took a really good year before we had developed enough of a trusting relationship that we really knew what each other was thinking and that we could function seamlessly as a team. And make no mistake, it is all about it being a team. People always say, well, your dog led you down the stairs to get out of the World Trade Center. Oh, a lot of the time we couldn't even have worked work the dog and harness because there were too many people on the stairs. So the harness was on her, but she had to walk it heel behind me, and I was holding on to a stair rail because it was the only way to get out. And you know, the reality is that guide dogs don't lead. They guide. Their job is to make sure that we walk safely, not to know where to go and how to get there exactly.</p>
<p><strong>Jennifer Shaw</strong>  58:45</p>
<p>And, I mean, how would, how would your dog know to go out of the building? They're looking for they're looking to us for guidance as much as we are to them.</p>
<p><strong>Michael Hingson</strong>  58:53</p>
<p>And not only how to get out of the building, but if you teach a dog a way to get out of the building, what if that way is blocked, you know? And the reality is, there were technically four ways to get out of the building, one of which was not available, and that was elevators, because there was fire, and we knew it, so couldn't use elevators because the fire got in the elevator cars, which it did, that would be the end of anybody in the elevators. The other three ways were three stairwells, and fortunately, we were 18 floors below where the planes hit, so we were in a good place to be able to get out and did that. But even so, there was a lot of fear on the stairs, and so I needed to keep Rozelle focused by constantly praising her and encouraging her and saying, what a good dog that also helps create more of a trusting relationship, because she knows I'm doing okay and I'm not worried about her because I'm telling her what a great job she's doing, just doing the things she does,</p>
<p><strong>Jennifer Shaw</strong>  59:53</p>
<p>I would almost say that that need to calm her down forced you to stay calm Correct. That helped you. Do that as much as it did her like that need,</p>
<p><strong>Michael Hingson</strong>  1:00:04</p>
<p>and it helped other people. I've had people who've come up to me years later and said, we entered the stairwell as you were walking by, and we followed you down the stairs because you were talking to your dog, and you guys were doing great. And if you could then so could we</p>
<p>1:00:16</p>
<p>Yeah, yeah, exactly.</p>
<p><strong>Michael Hingson</strong>  1:00:19</p>
<p>So how has your life experience shaped the way you tell the stories and the kinds of things you talk about? Because I'm sure that has to have an effect.</p>
<p><strong>Jennifer Shaw</strong>  1:00:28</p>
<p>Yeah, well, like I said, my arcs and my character's journeys, a lot of it mirrors my own journey through society and through life and stuff. But, you know, I mean, I see things and I wonder what ifs, and any, any situation, I will wonder what ifs, and it gets my mind going. It keeps my mind moving. Life experience is awesome. And there's a lot of there's life is awesome. There's a lot of things out there that can spark ideas and creativity. And I do think that when we were talking before about resilience being whether it's built or we're born with it and stuff and life experience is one of those things that can, you know, help to nurture that resilience.</p>
<p><strong>Michael Hingson</strong>  1:01:15</p>
<p>Yeah, do you think having a different way of experiencing the world gives you a deeper understanding of character when writing and reading</p>
<p><strong>Jennifer Shaw</strong>  1:01:26</p>
<p>absolutely, yeah, I see I'm analyzing things a lot more than somebody else who, you know, conversations come easy to them. They wouldn't necessarily analyze every word, every body language, every facial feature. So I think that, because I have to do that, it allows me to understand my characters and understand that that's my way of understanding people, is by looking at all these other cues.</p>
<p><strong>Michael Hingson</strong>  1:01:49</p>
<p>Do you think it's a better way or a different way? I don't</p>
<p><strong>Jennifer Shaw</strong>  1:01:52</p>
<p>think it's better. I think it's just different. It's how I've managed.</p>
<p><strong>Michael Hingson</strong>  1:01:57</p>
<p>Yeah, it's just the way you you look at things, and you've adapted your your writing to take advantage of that, which is cool. Yes, absolutely. Well, this has really been a lot of fun, needless to say, and I'm glad we had a chance to do it. If people want to reach out to you, how can they do that?</p>
<p><strong>Jennifer Shaw</strong>  1:02:16</p>
<p>They can find everything they need on my website. JM Shaw, <a href="http://author.com" rel="nofollow">author.com</a> I have an email, I have links to my good reads. I've got links to Instagram and Facebook, and they can see all of my books there, and there's links to them online as well.</p>
<p><strong>Michael Hingson</strong>  1:02:31</p>
<p>So j, m Shaw, S, H, A, W, <a href="http://author.com" rel="nofollow">author.com</a> Correct. I remembered it. Wow. I'm impressed. Well, that's great. Well, I want to thank you for being here, and I want to thank all of you for being here with us. We really appreciate it. Please, wherever you're experiencing our podcast, give us a five star review. We value those very highly. And if you'd like to reach out to me, you can do so by going in and emailing me at Michael H i@accessibe.com M, I C H, A, E, L, H i at accessibe A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael hingson spelled M, I C H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, if you know anyone else who ought to be a guest on This podcast. Who you think ought to be a guest, they probably should be. And we'd love you to give us an introduction. And Jennifer, that goes true for you as well. If you know anyone, we'd love to get introductions. We're always looking for more people to have on the podcast. But again, I just want to thank you for being here. This has absolutely been a lot of fun.</p>
<p><strong>Jennifer Shaw</strong>  1:03:39</p>
<p>Well, thank you so much. I have a lot of fun. I mean, who doesn't want to go and talk about themselves?</p>
<p><strong>Michael Hingson</strong>  1:03:42</p>
<p>About themselves, right? There you go. It's all about having fun, right? Yes, absolutely.</p>
<p><strong>Michael Hingson</strong>  1:03:53</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Finding an Unstoppable Voice as a Neurodivergent Author with Jennifer Shaw</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1589d717-7d6e-484a-b354-550b741d5ccd.mp3?source=rss&amp;ext=asset.mp3" length="26619372" type="audio/mpeg" />
<itunes:episode>395</itunes:episode>
</item>
<item><title>Episode 394 – Unstoppable Connection: Ghana, Guides and the Power of Story with Nana Ekua Brew-Hammond </title>
<guid isPermaLink="false">https://pinecast.com/guid/f825a1de-2eae-43c2-95f0-14cc9e9a5928</guid>
<pubDate>Fri, 05 Dec 2025 12:00:00 -0000</pubDate>

<itunes:duration>01:08:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/84beb0c2-ac52-4387-bba9-90c3e5aacae4/UM394-Nana_Ekua_Brew-Hammond-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Stories have a way of helping us recognize ourselves, and that’s exactly what happened in my conversation with Nana Ekua Brew-Hammond. Nana shares what it was like to grow up in Queens, then suddenly move to a boarding school in Ghana, and how that experience shaped her identity in ways she’s still uncovering today. As Nana describes her path from writer to author, her years of persistence, and the curiosity that led to books like Powder Necklace and Blue, I felt a deep connection to her commitment to keep creating even when the process feels uncertain. We also explored trust, partnership, and the lessons my guide dogs have taught me—all ideas that tie into the heart of Nana’s storytelling. This conversation is an invitation to see your own life with more clarity, courage, and compassion.</p>
<p><strong>Highlights:</strong></p>
<p>00:00:10 – Step into a conversation that explores how stories shape courage and connection.</p>
<p>00:01:41 – See how early environments influence identity and spark deeper questions about belonging.</p>
<p>00:02:55 – Learn how a major cultural shift can expand perspective and redefine personal truth.</p>
<p>00:23:05 – Discover what creative persistence looks like when the path is long and uncertain.</p>
<p>00:27:45 – Understand what distinguishes writing from fully embracing authorship.</p>
<p>00:33:22 – Explore how powerful storytelling draws people into a moment rather than just describing it.</p>
<p>00:46:45 – Follow how curiosity about history can unlock unexpected creative direction.</p>
<p>00:59:31 – Gain insight into why treating a publisher as a partner strengthens both the work and the audience reach.</p>
<p><strong>About the Guest:</strong></p>
<p>Nana Ekua Brew-Hammond is the author of <a href="https://bookstore.centerforfiction.org/item/mgXnLR7gCg_C0Io7NxOEfQ &quot;Opens in New Tab&quot;" rel="nofollow"><em>Powder Necklace: A Novel</em></a>, the award-winning children's picture book <a href="https://bookstore.centerforfiction.org/item/zroBIQl5na8iuu7FvvDt9g &quot;Opens in New Tab&quot;" rel="nofollow"><em>Blue: A History of the Color as Deep as the Sea and as Wide as the Sky</em></a>, the collection <a href="https://bookstore.centerforfiction.org/item/MEgaIBq6_d_2smwJceJUow &quot;Opens in New Tab&quot;" rel="nofollow"><em>Relations: An Anthology of African and Diaspora Voices</em></a>, and <a href="https://bookstore.centerforfiction.org/item/kQHiZI37AAujqndymbbIhg &quot;Opens in New Tab&quot;" rel="nofollow"><em>My Parents’ Marriage: A Novel</em></a>.  Tapped for her passion about Africa's rich fashion traditions and techniques, Brew-Hammond was commissioned by the curators of Brooklyn Museum's &quot;Africa Fashion&quot; exhibit to pen and perform an original poem for <a href="https://www.youtube.com/watch?v=g___h1aEsL8" rel="nofollow">the museum&amp;#x27;s companion short film of the same name</a>. In the clip, she wore a look from the made-in-Ghana lifestyle line she co-founded with her mother and sister, <a href="https://www.exit14apparel.com/" rel="nofollow">Exit 14</a>. The brand was featured on <a href="https://www.vogue.com/article/exit-14-made-in-ghana-coats" rel="nofollow">Vogue</a><a href="https://www.vogue.com/article/exit-14-made-in-ghana-coats" rel="nofollow">.com</a>. Every month, Brew-Hammond co-leads the Redeemed Writers Group whose mission is to write light into the darkness. Learn more about it <a href="https://redeemerwriters.wixsite.com/redeemedwritersgroup" rel="nofollow">here</a>.Learn more at <a href="http://nanabrewhammond.com/ &quot;Opens in New Tab&quot;" rel="nofollow">nanabrewhammond.com</a>.</p>
<p><strong>Ways to connect with Nana</strong>**:**</p>
<p>Instagram, Facebook and Threads: @nanaekuawriter</p>
<p>Twitter: @nanaekua </p>
<p><a href="http://www.nanabrewhammond.com/" rel="nofollow"><strong>www.NanaBrewHammond.com</strong></a> </p>
<ul>
<li>
<p><strong>ORDER my new novel</strong>
   
  <a href="https://www.harpercollins.com/products/my-parents-marriage-nana-ekua-brew-hammond?variant=41112838471714" rel="nofollow"><em><strong>MY PARENTS&amp;#x27; MARRIAGE</strong></em></a></p>
</li>
<li>
<p><strong>Read 2023 NCTE Award Winner &amp; NAACP Image Award Nominee</strong>
   
  <a href="https://www.penguinrandomhouse.com/books/606200/blue-by-nana-ekua-brew-hammond-illustrated-by-daniel-minter/" rel="nofollow"><em><strong>BLUE: A History of the Color as Deep as the Sea and as Wide as the Sky</strong></em></a>
   </p>
</li>
<li>
<p><strong>Read</strong></p>
</li>
</ul>
<p><a href="https://www.harpercollins.com/products/relations-nana-ekua-brew-hammond?variant=40371661013026" rel="nofollow"><em><strong>RELATIONS: An Anthology of African and Diaspora Voices</strong></em></a>
  <em><strong>,</strong></em></p>
<p><strong>stories, essays &amp; poems by new and established Black writers</strong>
   </p>
<ul>
<li><strong>Shop</strong></li>
</ul>
<p><a href="http://Exit14apparel.com" rel="nofollow"><strong>Exit 14</strong></a>
  <strong>, all weather, uniquely designed, 100% cotton apparel sustainably made in Ghana</strong></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:20</p>
<p>And a pleasant, Good day to you all, wherever you happen to be, I would like to welcome you to another episode of unstoppable mindset. Today, we get to have a conversation with Nana Ekua Brew-Hammond And Nana has a lot of interesting things to talk about. She's written books, she's done a variety of different things, and rather than me giving it all away, it'll be more fun to let her tell the stories and get a chance for us to listen to her. She is in Oakland, California, so she's at the other end of the state for me, and we were just comparing the weather. It's a lot colder where she is than where I live down here in Victorville, where today it's 104 degrees outside. And Nana, you said it was like, what, somewhere around 70. Yeah, it's 68 There you go. See lovely weather. Well, Nana, I want to welcome you to unstoppable mindset. We're really glad you're here, and I want to thank you for taking the time to be with us.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  02:23</p>
<p>I feel the same way. Thank you for having me on your amazing show. And it's so wonderful to be in conversation with you.</p>
<p><strong>Michael Hingson</strong>  02:30</p>
<p>Well, I'm glad we get a chance to spend some time together and we can, we can talk about whatever we want to talk about and make it relevant and interesting. So we'll do that. Why don't we start with what I love to do at the beginning of these is to talk about the early Nana growing up and all that. So take us back as close to the beginning as your memory allows.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  02:52</p>
<p>Oh gosh, as my memory allows. Um, I so I was born in Plattsburgh, New York, which is upstate near Montreal, Canada.</p>
<p><strong>Michael Hingson</strong>  03:06</p>
<p>Been there. Oh, cool in the winter. I even crossed the lake in an icebreaker.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  03:12</p>
<p>But yeah, oh my gosh, wow. Okay, yeah. Bring back memories. Well, I was only there for till I was, like two years old. So, but I do, I have gone up there in the winter and it is cold. Yes, it is cold, yeah. So I was born there, but I grew up in New York City and had that really was sort of my life. I lived in New York, grew up in Queens, New York, and then at 12 years old, my parents decided to send me to Ghana to go to school. And that was sort of like a big, the biggest change of my life, like I know that there was a before Ghana and an after Ghana, Nana and so, yeah, wow.</p>
<p><strong>Michael Hingson</strong>  04:02</p>
<p>So, so when was that? What year was that that you went to Ghana?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  04:06</p>
<p>That was 1990 August of 1990 actually.</p>
<p><strong>Michael Hingson</strong>  04:11</p>
<p>So what did you think about going to Ghana? I mean, clearly that was a major change.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  04:15</p>
<p>Yeah, you know, I, you know, my parents are from Ghana originally. So when, you know, they would always talk about it. We, you know, back then phones, long distance phone calls to Ghana. I, you know, that was, that was the extent of my sort of understanding of Ghana, the food that we ate at home, etc. So going to Ghana was just sort of mind blowing to me, to sort of be crossing, you know, getting on a plane and all of that, and then being in the country that my parents had left to come to the United States, was just sort of like, oh, wow, connecting with family members. It was just, it was a lot. To process, because life was very, very, very, very different. So yeah, it was just sort of a wild eye opening experience about just the world and myself and my family that ultimately inspired me to write a book about it, because it was just, I just, it was a lot to process.</p>
<p><strong>Michael Hingson</strong>  05:25</p>
<p>Why did they want you to go to to Ghana to study?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  05:30</p>
<p>Yeah, so in the 90s, in New York City or and in the late 80s, there was the crack epidemic was happening, and we, you know, I mean, I remember, we lived in a house in Queens, and when we would, you know, part of our chores was to sweep in front of the house, you know, rake the leaves, that kind of thing in the fall. And we would, all the time there would be crack files, you know, like as we're sweeping up, and I didn't get there where we were young. My sister was, you know, a teenager. I was 12, and my, you know, my younger brother had just been born. He was just like a, like, a little under a year old. And I think my parents just didn't feel that it was a safe place for us as kids to grow up. And so, yeah, they wanted to kind of give us an opportunity to get out of, you know, that environment for a while.</p>
<p><strong>Michael Hingson</strong>  06:33</p>
<p>What did you think of it?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  06:35</p>
<p>I mean, you know, as a kid, you never want to leave what to you. So it was, I would say it was, it was, it was interesting. Because initially I loved it. I was like, I actually campaigned, you know, I was like, I really, you know, would like to stay in Ghana, but I didn't want to stay for, you know, the three years, which is what I what happened? I wanted to stay for maybe, like a year, kind of try it, you know, go to school for a year. I found it this really cool adventure, go to boarding school and on all of that. But my parents made the decision that we should just sort of ride it out and finish like I had to finish high school. And, yeah, so, so great for me.</p>
<p><strong>Michael Hingson</strong>  07:25</p>
<p>So you were there for three years, yes. So by you were 12, so by 15, you had finished high</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  07:32</p>
<p>school, yeah, because the system there is different. It's it was at the time the British system. So it was like a form system where I saw I entered in form three, because it was, it wasn't quite the equivalent in the sense that I probably should have started in form two or form one, but I was also an advanced student, and and they, the way the system there works is you have to take a common entrance exam from primary school to get into secondary school. So it's very difficult to get into school midstream there. So we had to go through all of these hoops. And, you know, there was an opening in form three, and that was higher than my, you know, than where I should have been, but I was advanced, so I was able to get into that school that way. You did okay. I assume I did. I mean, I struggled, which was interesting, because I was a very, you know, good, strong student in the States, but I struggled mightily when I first got there, and throughout, it was never easy, but I was able to manage.</p>
<p><strong>Michael Hingson</strong>  08:49</p>
<p>Now, did your sister also go to Ghana? She</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  08:52</p>
<p>did, and she was hopping mad.</p>
<p><strong>Michael Hingson</strong>  08:55</p>
<p>How old was she when you were 12, she was</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  08:59</p>
<p>17, so she Okay, yeah, almost about to go to college. She was really excited about, like, that portion of life. And then it was like, okay, she's in Ghana. She was hopping mad.</p>
<p><strong>Michael Hingson</strong>  09:13</p>
<p>Well, how long did she stay?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  09:16</p>
<p>Well, so she stayed for two years. Because what Ghana has is sort of like, at the time it was something called sixth form, which is, again, the British system. So it's sort of like a college prep in between the equivalent of that. So she basically did that in Ghana.</p>
<p><strong>Michael Hingson</strong>  09:38</p>
<p>Okay, well, and your little brother didn't go to Ghana,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  09:44</p>
<p>not yet, not not yet. You</p>
<p><strong>Michael Hingson</strong>  09:47</p>
<p>mean they didn't send him over at one year? No, okay, well, that's probably a good idea. Well, so looking back on it, what do you think about having spent three years in.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  10:00</p>
<p>Ghana, looking back on it, I think it was actually really, really good for me. I mean, it was that doesn't take away from the fact that it was very difficult. It was very, very challenging, not only academically. It was I was bullied really hard at this boarding school that I went to. The girls just kind of made my life hell. But what was amazing about it for me was that I had, I had exposure to Ghanaian culture in a way that I would never have had in the States. As I mentioned to you, Ghana was sort of that country over there when I lived in America. And you know, it existed as you know, family members coming to visit, long distance phone calls, the food that we ate, that you know, the accents that we had, things that made us different, and at the time, that was not cool. You know, as a kid, you just want to fit in and you don't want to be different. And going to Ghana was my opportunity to learn that, wow, I didn't have to be embarrassed or ashamed of that difference. There was so much to be proud of. You know, my family was, you know, a sprawling family, you know, my my grandmother owned a business, my grandfather owned a business, you know, it was, it was really, it was eye opening, just to sort of be in another environment. People knew how to, you know, pronounce my name, and I didn't have to, you know, just explain things. And that was really affirming for a 12 year old and a 13 year old when you're going through that, you know. So it was really good for me. And in Ghana is where I came to know Christ. I became a Christian, and it was something that spiritually, I was not really, I don't know, I just didn't really think about spiritual. I did on some level. But going to Ghana, it everything just felt so palpable. It was really like we're praying for this. And it happened, you know what I mean, like, yeah. It felt very Yeah. It was just a time in my life when life really felt very the mysteries of life really felt like they were open to me,</p>
<p><strong>Michael Hingson</strong>  12:37</p>
<p>interesting and so you clearly gained a lot of insight and knowledge and experience over there that you were able to bring back with you when you came Yes, yes.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  12:55</p>
<p>When I returned to the States, I was just, I think of myself, I guess, as a weirdo. Like, when I came back, I just felt so weird because I couldn't really, fully, you know, connect with my friends, because I had missed out on three years of culture, you know. And you You don't realize how much culture means, like, until, like, you know, you don't have those references anymore. I didn't know the songs that were popular. I didn't, you know, know about, I forget, there was some sort of genes that were really popular while I was gone. I didn't know what they were. I didn't have a pair of them. So it was just sort of this, this interesting time. And I was also young, because I had finished high school, and I was 15, yeah, my friends were, you know, sophomores, yeah, you know, and I was beginning the process of looking into college. So it was just a really isolating time for me and I, but also, you know, interesting and I, again, I say it was, it was ultimately in the in the wash of it. I think it was good because it enabled me to sort of, I guess, mature in a way that enabled me to start college earlier. And, you know, sort of see the world in a much different way.</p>
<p><strong>Michael Hingson</strong>  14:26</p>
<p>So when you went to college, what did you want to do? Or had you had you decided to start laying plans for a major and what you wanted to do post college,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  14:36</p>
<p>I did not know what I wanted to do. I kind of, I mean, I kind of thought I wanted to be a doctor. I thought I wanted to be a doctor. Like, all my life, growing up, I was like, I'm going to be a doctor. And I was a science student in Ghana, but I struggled mightily. But still, I went. I entered college with us. You know, the plans? To become a bio psychology major. And you know, I took two, three classes, well more than that, I did, like, a year of classes. And I was just like, This is not for me, not for me at all. But yeah, yeah. So it was, it was that was a little rough.</p>
<p><strong>Michael Hingson</strong>  15:21</p>
<p>Things happen. So what did? What did you go off and do?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  15:25</p>
<p>Then I ended up majoring in political science and Africana Studies, and it was, I remember taking a political science class my freshman year, and I, my my professor was amazing, but it was, it was interesting to me. I think looking back now, being able to think about the world in a way that was sort of linking history and politics and culture together. And I think that was interesting to me, because I had just come from Ghana and had been exposed to, like, sort of this completely different culture, completely different political system, and, you know, kind of having that, I that thinking, or that wonderment of like, wow, you can Life can be so different somewhere else, but it's still life, and it's still happening, but also having that connection as an American to America and what's happening there. And so holding both of those things in my hands when I got to college, I think I was, I just what I was really sort of intrigued by the idea of studying politics and studying culture and society,</p>
<p><strong>Michael Hingson</strong>  16:48</p>
<p>and that's what you did. Yes, I did. So you got a degree in political science.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  16:54</p>
<p>Yes, a double degree political science and Africana Studies.</p>
<p><strong>Michael Hingson</strong>  16:57</p>
<p>Africana Studies, okay, and again, that that's probably pretty interesting, because the the Ghana influence had to help with the Africana Studies, and the desire to to do that, and you certainly came with a good amount of knowledge that had to help in getting that as a part of your major.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  17:16</p>
<p>Well, interestingly, my focus was on African American Studies, because I really growing up as an immigrant, like with immigrant parents, their understanding or their their thought process wasn't necessarily, I don't know they weren't. They didn't really raise us to think about race or being black, because their consciousness wasn't about that. It was they were immigrants. You know what? I mean, they weren't thinking about that. So I was actually quite curious, because I did grow up in America and I was black, but I didn't understand, you know, the history of America in that way. And I remember, actually, when I was in was it the third or maybe it was the second or third grade, or maybe it was fifth grade. I did a project on the Civil War, and I remember being so interested in it, because I had, I just didn't, you know, it wasn't. I was so fascinated by American history because I really wasn't. I didn't, I didn't understand it in the way that maybe somebody who wasn't the child of immigrants, you know, might, you know, connect with it. So I was just Yeah, so I was really fascinated by African American history, so I ended up double majoring in it and concentrating on African American politics, which was really fascinating to me.</p>
<p><strong>Michael Hingson</strong>  18:55</p>
<p>Yeah, and there certainly has been a fair amount of that over the years, hasn't there? Yes, there has, but you can, you can cope with it and and again. But did your time in Ghana, kind of influence any of what you did in terms of African American Studies? Did it help you at all?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  19:15</p>
<p>Um, I, I don't know, because I don't because, because I think what, what I what, what Ghana helped me with was, I remember, I'll say this. I remember one time in Ghana, in class, we were reading a book by an author who had we were reading a play, actually by a Ghanaian writer who was writing about a Ghanian man who married an African American woman and brought her to his home. And there was a lot of clash between them, because, you know, they were both black, but they had different sort of backgrounds. Yeah, and I remember the teacher asking, because the. The the wife that he brought home, the African American woman, mentioned certain things about America, and no one in the classroom could answer any questions about America, and I was the only one who could. And I was, you know, very, very sort of shy in that in that school and in that context. But I remember that day feeling so emboldened, like I was, like, I can actually contribute to this conversation. And so maybe, you know, in on some level, when I got back to the states, maybe there was some interest in linking those two things together. But it wasn't as as is in life. It wasn't obvious to me. Then it was sort of just kind of me following my interest and curiosity. And I ended up, I didn't set out to be an Africana Studies double major, but I ended up taking so many classes that I had the credits. And, you know, I was like, Okay, I guess I'm I have two degrees now, or two, two concentrations,</p>
<p><strong>Michael Hingson</strong>  21:02</p>
<p>yeah, did you go and do any advanced work beyond getting bachelor's degrees?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  21:08</p>
<p>No, I did not. When I graduated, I initially thought I might get interested, get in, go to law school. But this was me again, following my muse. I realized that my real interest was in writing papers when I was in college. You know, give me a 15 page paper, 20 page paper, I was ecstatic. I loved writing papers. And I think that's one of the reasons, too, why I loved political science and Africana Studies, because we were assigned tons of papers, and it enabled me to sort of, you know, writing these papers enabled me to kind of think through questions that I had, or process what I was reading or thinking about or feeling. And so when I graduated from college, you know, I got, you know, a job, and was working, trying to figure out, Okay, do I want to go to law school? But at the time that I graduated, that was also during the time of, like, <a href="http://the.com" rel="nofollow">the.com</a> boom, and there were a lot of online magazines that were looking for writers, and so I started, kind of, you know, submitting, and I got some some things published. And as that was happening, I was like, I think this is what I want to focus on.</p>
<p><strong>Michael Hingson</strong>  22:30</p>
<p>So when did you really know that you were a writer? Then?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  22:34</p>
<p>I mean, I don't I think that when I got back, when I started working, so I, ultimately, I got a job in advertising, and I was working, you know, as an assistant in the on the account side of things, but there was this whole creative department that, you know, got to, you know, come up with all of the, you know, the the taglines and write commercials and write jingles and all that kind of stuff. And I was, like, so fascinated by that, and that's what I thought, okay, I could if you know, I need a job, I need money, and I want to write, so maybe this is what I need to be doing. And so I ultimately did get a job as a copywriter and and I still, you know, do that work today, but I think I always knew that I needed to write, and I wanted to actually write about my experience in Ghana. So I remember, you know, I started kind of very fledgling. Would began to write into that, and I ultimately started writing that the book that became my first book, powder necklace, on the subway to and from work. Every morning I would wake up very early, write what I could get ready for work, right on the bus, right on the subway, you know, get to work after work. You know, repeat. And it took me many years, but that's what I did. And I wrote my first book,</p>
<p><strong>Michael Hingson</strong>  24:14</p>
<p>and that was published in 2010 right? Yes, it was, did you self publish?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  24:18</p>
<p>Or I well, I did not self publish. I was published by Simon and Schuster. Simon and Schuster's Atria Books, Washington Square press. And part of my process was I started just kind of, you know, the Internet. The Internet was new. It was something that was available to me. So I started just kind of Googling, how do you get published? And they said you needed a literary agent. So I started looking online for literary agents. And because I lived in New York City at the time, I would literally write my my query letters and like, hand deliver them different agencies. 90s, and one woman, after four years of looking, said, Okay, this sounds interesting. I'd love to meet with you. And I didn't believe. I was like, wow, I've been rejected for four years, and somebody actually wants this, and she was able to sell the book. And I was shocked. I was like, Simon and sister, okay? And at the time they bought it, the, you know, the America, the US, was going through the whole financial, you know, crisis, the recession, in 2008 so they held my book for a year, and then we began the process in 2009 and then they, you know, we were on track to publish it in 2010</p>
<p><strong>Michael Hingson</strong>  25:46</p>
<p>Wow. Well, tell me about that book. Yeah.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  25:51</p>
<p>Powder necklace is a novel. It's a fictionalized account of my experience going to high school in Ghana. I when I went to school in Ghana. I went to a girls boarding school in the mountains of Ghana central region, and that school was going through a major water crisis. We did not, I mean, we the short story is that, I guess, because of we were on the mountain, the water pressure was very low, and so it was really difficult to get the water up that mountain. And they didn't have like enough, you know, tanks around the school and what have you. So we had one artificial well, and then we had, like, an underground well, and that was it. And the underground well wasn't always, you know, full of water to service the whole school. It was really difficult. So, you know, we had to bring in our own water, some. And then it became, if you had money, you could bring water. But if you didn't have money, you didn't and it was a very desperate time for for young girls without being not being able to take a shower on demand. And it was, it was wild.</p>
<p><strong>Michael Hingson</strong>  27:15</p>
<p>Where does the title powder necklace come from?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  27:19</p>
<p>So the title, I named it powder necklace, because, as I mentioned, taking a shower became this like symbol of the haves and the have nots. And, you know, all of this having water, really. And if so, what, what the girls, what we would do is, you know, after you've taken a bath, people would put tons of powder on their necks. And it was sometimes it was okay we didn't take a bath, so we're going to put powder on our necks to scented powder to cover the odor. But it was also a way, like if you had bathed, to sort of, you know, show off that you'd bathed. So for me, it was as I was reflecting on the on this as I was writing this story and reflecting on that whole experience, I thought, wow, it was sort of our way of holding our heads up, you know, in the difficult situation, and kind of making the best of it. So that's why I called it powder necklace,</p>
<p><strong>Michael Hingson</strong>  28:17</p>
<p>okay? And that was for children.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  28:20</p>
<p>Well, it was for young adults, young adults, but</p>
<p><strong>Michael Hingson</strong>  28:25</p>
<p>it was more writing than pictures.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  28:27</p>
<p>Yeah, it was a young adult novel. I actually, I mean, this was my first book. I really didn't know what I was doing. I just, I wrote the book and I didn't know that it was a young adult novel, until people were like, Yeah, you wrote a young adult novel. I'm like, okay,</p>
<p><strong>Michael Hingson</strong>  28:47</p>
<p>works for me. Well, what does, what does being a writer mean to you?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  28:54</p>
<p>Um, I think being a writer means to me being able to articulate. A time, a place, a mood, a moment, being able to articulate it, one for myself, but also to create a record that helps people who don't necessarily have that gift to be able to sort of put words to the experience of living at a time place, having a certain feeling about something.</p>
<p><strong>Michael Hingson</strong>  29:34</p>
<p>Do you think there's a difference between being considered a writer and being an author, are they the same, or are they really different?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  29:45</p>
<p>I do think that there is a difference, and not in a sort of, you know, highfalutin way. I think the difference is the fact that when you I think, like, when you asked me initially, like, when do you think that you you became. Became a writer. My My instinct is to say that I think I was always a writer, because I think if you write, you're a writer. And whether you're published or not, you're a writer. If you have that inclination, that gift, and you sort of invest in that gift, and invest and develop it. I think you're a writer, but I think with an author, I think then that's to me. I think of it as the business of being a writer, or the business of being, yeah, you are now sort of in business with your publisher. Publisher has invested a certain amount in you, and it then becomes a more sort of public facing thing. The work is not just for you anymore. The work is now being disseminated to a group and hopefully to as many people as possible, and you as the writer now have to figure out, like, how do I get to my audience? How do I maximize or expand the reach of this thing that I wrote? How do I connect with people around the story and build build a readership. And how do I ultimately, you know, the my desire and goal would be to live off of this. How do I make turn this into something that I can, I can do, you know, full time and live off of</p>
<p><strong>Michael Hingson</strong>  31:38</p>
<p>so you turn from a writer to being an author.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  31:42</p>
<p>I'm, yes, I am an author, and I'm and I'm hoping to get to the to the, you know, the point where I can do it 100% full time, and it be, you know, 100% lucrative in that way.</p>
<p><strong>Michael Hingson</strong>  31:56</p>
<p>So what are you doing now? In addition to doing books, I</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  32:01</p>
<p>also freelance as a copywriter, so I'm still copywriting,</p>
<p><strong>Michael Hingson</strong>  32:05</p>
<p>okay, I was wondering what you what you did? So you're doing, still marketing and jingles and all those things, yeah, well, I</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  32:13</p>
<p>I'm my focus. I do do that, but my focus is mainly in the digital space. So I write lots of websites and web ads and social media copy, and, you know, things of that nature, campaign work.</p>
<p><strong>Michael Hingson</strong>  32:33</p>
<p>Well, that's, is there anything that you've written or copy written that we would all know,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  32:42</p>
<p>yeah, I mean, I did. I've done a lot. I guess the maybe the most recent thing that I've done that people might be aware of, or some people might be aware of, is the Brooklyn Museum in New York, did a an exhibition called Africa fashion. And I, they created a short film to promote it, and I, they commissioned me to write an original piece for it. And so I wrote that piece and and performed it in the film. So, you know, people who are into that kind of thing a museum, that that museum might be aware of it. But I've also written for, I did a lot of work for L'Oreal Paris, USA, and I've just done a lot of beauty work. So many of the beauty brands you might be aware, you know, you might know, I've done some work for them, cool.</p>
<p><strong>Michael Hingson</strong>  33:45</p>
<p>Well, that, you know, you do have to do things to earn an income to to be able to afford to write until you can do it full time.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  33:53</p>
<p>Yeah, yeah. And I actually really love copywriting. I think it's an it's been an incredible teacher in the sense of how to how to crystallize an idea in very short, you know, in just a few words, how to convey emotion in just a few words. And also that storytelling is not just the words, it's how you deliver the story that's all part of it. So I think it's been an incredible teacher in that way.</p>
<p><strong>Michael Hingson</strong>  34:28</p>
<p>I know for me as a speaker, it is how you tell the story. And I've learned over 23 and a half years of speaking how to take people inside the World Trade Center and actually have them travel with me and do all the things that, and experience all the things that that I went through, and then come out of the other side and I and I say that because so many people after I speak somewhere, well. Come up and say, we were with you in the building. We were with you with everything that you did. And I appreciate that there is a real significant art to storytelling, and part of it is also, and I'm sure that this is true for you as a writer and an author, that part of it has to be that you have to actually connect with the audience. You've got to understand the audience. You've got to connect with them, and you have to bring them along, because they're not expecting to go with you.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  35:33</p>
<p>Absolutely, absolutely. And I will say that I started one of your books just the beginning of it, and I was just running with Roselle, and I was so taken, so absorbed by the first few pages of it. You really do immerse us. And I think that that's the best kind of of writing. You know, when you're able to kind of present material that people may or may not be familiar with, and make it riveting and really bring us into it, and then have us invest being, feel invested well.</p>
<p><strong>Michael Hingson</strong>  36:16</p>
<p>And I think the last book that we did last year live like a guide dog. I worked really hard to make sure that we were drawing people into the experiences, because every chapter is actually taking lessons from one of my guide dogs and also from Fantasia, which who is my wife's service dog, but each chapter relates to one of those dogs, and I wanted them to be environments where people again were drawn in and appreciate the dogs for what they are and what they do, not just some dumb Animal that comes along. Yeah.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  37:00</p>
<p>Yeah, absolutely. I mean, yeah, so interesting. I think there's, there's so much, I guess. I don't want to use the word, I guess what I want to say, there's a lot of mystery in in the sort of human animal interaction, and people just aren't aware of how powerful it is, and I can, I'm saying that I speak for myself, because growing up, actually, I was really, really scared of dogs and animals, all animals, and I so there's, there's two, there's kind of two stories I'll share. But one is when we were, when we were growing up, my parents, you know, were from Ghana. They wanted to eat goat meat. And at the time, you couldn't just go to a supermarket goat meat. So we used to go to a farm out in New Jersey that had goats, and we would have to go and have the goat, you know, slaughtered and, you know, cut up and all that kind of stuff for the meat. And I remember that whenever the hand would go into, you know, the pen where the goats were, the goats would just were. They would be so stressed out, they would like, you know, part like the ocean walked in, and if he picked, when he picked one out. There would be other people, other goats in the pen that would start screaming in agony, along with the goat that had been picked out. And I was just like, Oh my gosh. That must be his family members, like, or his loved ones. And it was so I remember that was so eye opening to me, like, wow. So I ended up years, years later, I wrote a short story, and I actually did some research on goats and how brilliant they are, and I was just like, wow, oh my goodness, I remember that so well. But I have a cat right now, and my kitty cat is just such a such a joy, like just sort of to build that relationship with, with my with my pet, is just such a beautiful thing, and how she just kind of, because I grew up really scared of pets, and I sort of inherited her when I got when I got married, you know, she's been very patient with me, like, because at first I was so skittish around her, and I could see her, kind of like rolling her eyes, like, I mean, you no harm. You can pick me up. It's all good. And she's just been so wonderfully patient with me. We've built that bond over time.</p>
<p><strong>Michael Hingson</strong>  39:31</p>
<p>Well, yeah, I have, of course, my my eighth guy, dog, Alamo, and stitch the cat. Stitch is 15 and a half and a real cutie pie. We rescued her. Actually, there were people who were living next to us, and he was moving out. His wife had died, and he just told the people who were moving all of his stuff out, take the cat to the pound. I don't want anything to do with it. And we, we said, Absolutely not. We'll find it a home. And then I asked, What the. Cat's name was, and they told me the cat's name was stitch. And I knew that this cat wasn't going to go anywhere because my wife had been, well, my wife had been a quilter since 1994 and a quilter is never going to give away a cat named stitch. Yes.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  40:14</p>
<p>Oh, I'm so glad stitch found a home with you.</p>
<p><strong>Michael Hingson</strong>  40:18</p>
<p>Oh, yeah. Well, we found a stitch.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  40:20</p>
<p>Oh, that's right, that's right.</p>
<p><strong>Michael Hingson</strong>  40:23</p>
<p>And, and, and so she's, she's got lots of personality. And so it really works out pretty well. No, no complaints. And I've always said, Whenever I get a guide dog, because my wife has always had cats, when I get a new guide dog, I've always said, and will continue to say, it has to be a dog that's been raised around cats and has no problems with cats. I have seen a couple of Guide Dogs, actually, that hated cats, and one almost killed a cat, and that's I will never tolerate that. Yeah, they have to get along. Yeah, absolutely, absolutely now, when we brought Alamo home, stitch had a few concerns about this dog in her house. She got over it when she decided that Alamo wasn't going to do anything to bother her and they they talk all the time now and rub noses and all that sort of stuff. Oh, that's so cool, yeah, but, but it's, it is great, and they, they bring so much joy and so many lessons to us that I think it was really important to learn.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  41:34</p>
<p>Yeah, yeah. You're reminding me the first dog, because my grandmother actually loves animals, and when I went to Ghana, she got a dog, and, you know, as a kid, so we got a puppy. And I remember the puppy was initially supposed to be a guard dog, but we I, I would feed the I would hand feed the dog sausages and just spoil the dog so much. Could not be a guard dog, so I loved that dog. Joshua, yeah, Joshua,</p>
<p><strong>Michael Hingson</strong>  42:07</p>
<p>well, but you and Joshua got along really well. On we got along great. One of the things that people sometimes ask me is if my dog trained to protect and the answer is no, they're not trained, and then they've said, Well, what would happen if somebody were to decide to attack you with the dog around? And my response will always be and rightly so, I wouldn't want to be the person to try that and find out what will happen, because much more than guarding, there's love. And I've always believed that dogs love unconditionally. I think trusting is a different story. They are open to trust, but, but you have to earn their trust. They'll love you, but will they trust you? That depends on you. And so it's it's really pretty cool, but I would not want to be the person to ever decide to try to attack us, because I, I am sure that Alamo would not tolerate that at all.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  43:10</p>
<p>Oh, not at all. How do, how do you or how have you built trust with your your pets?</p>
<p><strong>Michael Hingson</strong>  43:17</p>
<p>Well, a lot of it has to do with they want us to be the pack leaders. They want us to be their team leader. And so I have to set the ground rules. So, for example, no jumping on the furniture and all that. But again, it's also how you convey that. So if my dog is going to jump up on something and I don't want that, I'll say, leave it. And as soon as the dog obeys, I'll give the dog a food reward, a kibble, to let the dog know, and I'll also use a clicker, but I'll let the dog know I approve of what you did, not punishing them for, you know, something else. Yeah, so it's not punishment, it's positive rewards. I think that's extremely important, but also it is in the stressful times being very focused and calm. So if we're walking somewhere and we get lost, that is not the dog's fault, because it's my job to know where to go and how to get where I'm going, and it's the dog's job to make sure that we walk safely to get there, so if we get lost, that's on me. And what I can't do, or shouldn't do, is panic and become very fearful and upset, because the dog will sense that I have to stop and figure it out and continue to praise the dog, saying what a good job you're doing, and so on. And those kinds of things are the things that will, over time, build that trust. I think it takes a good year to truly build a trusting relationship that is second. To none. And that's the kind of teaming relationship that you want, whether it's a guide dog or any dog. And even as far as that goes, although they're different cats, yeah, but it's, it's all about building that relationship and conveying the command and conveying that you want to trust and be trusted?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  45:24</p>
<p>Yeah, yeah. I think you're you. What you said that really resonated with me is that they want to know. They want you to be the pack leader and the and part of that is, you know, you lay down the ground rules, but also you're responsible for them and their well being. And, yeah, that really, that really resonated with me.</p>
<p><strong>Michael Hingson</strong>  45:48</p>
<p>Well, so you wrote your first book, and then when did you write your second book?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  45:55</p>
<p>My second book came out in 2022, so it was a 12 year spread in my first book and my second book, Why so long? Oh my gosh, my book, I was the book I was working on, like to sort of follow, was just rejected for, for all that whole time, and I was, you know, in more and more distraught, and, you know, in despair about it. I didn't know what to do about it. And I actually, you know, I was actually reading the Bible, and I came across the fact that there was a curtain, a blue curtain, in King Solomon's temple. And I was like, why does it matter that the curtain was blue? And so I just started googling casually, and I discovered that there was a snail in antiquity that was harvested for the blue drops that it it secreted, or it secreted drops that were ultimately oxidized to turn blue. And I was like, what I've never heard about this? I started doing some more research, and I realized, like, oh my gosh, the color blue has such a fascinating history. Kids need to know about this. And so I wrote it really as a poem initially, but then I thought, you know, I really want to see if I can get this published. And I was able to get it published, and that became my children's book blue, which was such a bomb to my soul, because after sort of a decade of getting, you know, rejected, and, you know, close to a decade of getting rejected, this, this sort of beautiful, like, sort of knowledge, you know, I came across, But I was able to create a book, and it's just been a wonderful experience with the children's</p>
<p><strong>Michael Hingson</strong>  47:45</p>
<p>book, wow, so the full title of blue is,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  47:51</p>
<p>it's blue a history of the color as deep as the sea and as wide as the sky. Wow.</p>
<p><strong>Michael Hingson</strong>  47:57</p>
<p>That should be enough to get the book sold. But as you point out, there's, there's a lot of history, yes, and that, that's pretty cool. So it was, it was released in 2022 and they finally, the publishers finally bought into that, huh?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  48:16</p>
<p>Well, yeah, I mean, that wasn't the novel that I've been working on. So I was still working. I ultimately, I did sell the novel, but that was its own journey, and I ended up writing another book that became the book is called my parents marriage, and it is not about my actual parents marriage. It's a novel about a young woman for adult readers. It's my first book for adult readers, and it is about a young woman whose parents are in a polygamous union, and how they're they have a really turbulent polygamous union, and how that relationship kind of kind of cast a shadow on this woman's, you know, choices in relationships and marriage for herself.</p>
<p><strong>Michael Hingson</strong>  49:10</p>
<p>So you you publish that my parents marriage. You also did a collection relations. Tell me about relationships.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  49:18</p>
<p>I did. Yeah, so relations is an anthology of its stories, essays and poems that are by writers from all across the continent of Africa. So I have Egyptian poets and Libyan you know essayists and you know, Nigerian storytellers, just it was, it was a really amazing project to work on. I started working on it during August of 2020, which was sort of like I've heard it described as peak pandemic, right? You know, we were several months. Into lockdown, and you know, it became this wonderful way for me to kind of connect while I was sort of holed up in my apartment in New York.</p>
<p><strong>Michael Hingson</strong>  50:15</p>
<p>Okay, now, were you married by then?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  50:18</p>
<p>No, I was not. I had just started dating my now husband, and I was like, Am I ever gonna see this man again? Because he lived in California, so at that time, the planes were grounded. I remember we were, like, on the first, very first flights that were able to start, you know, that started and be on planes, there'd be like, four people on the entire plane.</p>
<p><strong>Michael Hingson</strong>  50:42</p>
<p>Yeah, hopefully you both weren't on planes going against each other at the same time. No, you did communicate a little more than that. Oh, good. Well, so you published. So when was well? What was relations published?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  51:02</p>
<p>Relations came out in 2023 okay, February of 2023, and my parents marriage came out in July of 2024. Just came out in July of 2025,</p>
<p><strong>Michael Hingson</strong>  51:14</p>
<p>which one the paperback of the paperback? Oh, okay. Have any of them been converted to audio Yes,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  51:23</p>
<p>all, but my first book, are audio books. So blue is an audio book, beautifully read, and then their relations, the stories and essays and poems are read by two speaking artists, and then my parents, marriage is is also wonderfully performed. So, yeah, they're all an audience.</p>
<p><strong>Michael Hingson</strong>  51:50</p>
<p>That's cool, yeah. So when you're writing, what, what's kind of the difference, or, how do you differentiate between writing for young people and writing for adults. There must be differences.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  52:07</p>
<p>Yeah, I think, I think with for young people, and the practical thing that I try to do is make sure that the vocabulary is are is familiar to them, mostly familiar. I like to put in a stretch word now and then to kind of get them to, like, get to the dictionary and find out what. But if I'm right, when I when I wrote blue, for example, knowing that, you know, the the age group is, the age spread is four to 888, year olds are in third grade. Four year olds are in pre K, so that's that's pretty big spread. So my sweet spot is first and second grade vocabulary words. Okay, it has to be something that they've been exposed to. So thinking of it in that way, the other thing too is breaking down concepts that are, you know, as adults, you know, we just assume that you know, or you can go look it up, but just kind of thinking it through. So if I'm talking about, instead of saying that, you know, there was a snail in antiquity who, you know, heart, you know, dyers were harvesting blue dye from these snails through after a process of oxidation. I wouldn't use any of those words. I would say, snail produced some drops that when exposed to the air and the sun turned blue. And so just sort of really, kind of being mindful of that, and also thinking very visually, writing, very visually. How can I create pictures with words that would be familiar to a child, that can sort of ignite their imagination?</p>
<p><strong>Michael Hingson</strong>  53:53</p>
<p>Yeah, I think it's extremely important to to deal with the visual aspects of it, but using words and really drawing again, drawing people in because if you just say, well, you can see this in this picture. That doesn't mean a lot, and you're also, I would think, helping to teach or create the concept that some people might some children might want to go off and write because they like how you say and what you say</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  54:24</p>
<p>absolutely and when I when I talk to kids, I go or visit schools, I invite them like I wrote about the color blue. What's your favorite color? These are some some things that I did to kind of learn about it. You can do these things to learn about your favorite color and write your own book?</p>
<p><strong>Michael Hingson</strong>  54:42</p>
<p>Yeah, yeah, it's, I think, so important to really draw people in and get them to think. And I think it's so much fun for me, I do some of that, but I have probably more of a chance. Challenge, because kids want to play with the dog. Yeah, it's all about the dog. I did a lecture at a K through six elementary school in San Francisco several years ago. I'm trying to remember what school it was anyway, and the teacher said you can only talk for about 10 or 12 minutes, because they just won't pay attention any longer than that. 35 minutes later, I finally ended the discussion, because they were so fascinated to hear me talk about what my dog did. And then I carried that over to how blind people work and function and all that. And the fact is, they were fascinated. The teachers couldn't believe it, but for me, it was a great lesson to know that it's all about creating these pictures that people can follow,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  55:53</p>
<p>yeah, and also to extending those pictures or those words into an experience for kids. Yeah, they really, they really appreciate, sort of like seeing it, kind of, you know, see if the having the concept come to life, yeah, way. And so I'm sure when they see your dog, or are able to interact with your dog, that must be so wonderful for them,</p>
<p><strong>Michael Hingson</strong>  56:22</p>
<p>but it's important for them to understand what the dog is all about. So by the time they get to interact with the dog, we've talked about things like, you never pet a guide dog in harness. This is what a guide dog does, and this is what they don't do. There are a lot of things to to cover. So it's great when I have the opportunity to really teach them. And sometimes we'll walk around a classroom and I'll show them what he does. Yeah, it's important to be able to do that. Oh, I love that. I love that. And he loves it, of course, all the way. So no question about that. He's you haven't lived until you've seen two or 300 kids all wanting to pet this dog. And the dog knows what to do. He's down on the floor with every appendage stretched out as far as he can go to maximize petting places, petting. Oh, it is so funny. I love that. He loves it. He's, he's, he's so happy. He doesn't care whether he'll do it more with kids even than adults, but, yeah, he'll do it with everybody. It's all about petting me and just remembering I'm the dog. I love that. Well, you've gone through a fair amount of time between books, and I'm sort of curious, what do you think about all the various kinds of changes and ebbs and flows that have come along in the book business, in the book publishing business and so on.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  57:56</p>
<p>Yeah, there have been a lot of changes. Um, I think, um, when my first book came out, like things like, you know, Instagram Bookstagram did not exist. There weren't many sort of podcasts or things of that nature. So I think that there is, there's definitely, there are more venues and more platforms to, you know, get the message out about the book. But I think also there is, it's also just hard. It's in some ways, it also feels in some ways more challenging to get the word out, because in addition to, like, yes, there are more venues in that way, regard, there are fewer book reviewers and fewer places to get a book reviewed, and there's a whole kind of interesting business about around getting reviews. So it's just not the same in that way. But then at the same time. I think what remains the same is connecting with readers. I think the most effective thing is, you know, writing a book that's good and then getting people who have read it and liked it to evangelize, to tell people I liked it, please buy it, or you should have you heard of and because at the end of the day, you know, that's what's going to, you know, give it some wind</p>
<p><strong>Michael Hingson</strong>  59:30</p>
<p>when thunder dog came out, and we did mention about reviews, and it actually has had, like well over 1600 reviews since it came out in 2011 live like a guide dog hasn't had, of course, so many yet, but every time I get a chance to talk about that book, I ask people to go review it and tell them why it's so important, because potential readers want to know what people think of the book. Yeah, for sure. For sure, it's. It really is important for readers to review and just be honest and say what you think. It's fine, but people should do that. For me, I think one of the biggest things that I see that publishers are doing less of is in a lot of ways, true marketing. You don't, you know, you don't see them doing nearly as much. Of course, I know it's more expensive, but to help create book tours or anything like that, they focus only on social media, and that's not the way to market the book.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  1:00:33</p>
<p>Yeah, I think, I mean, I've never worked inside a publishing office, so I don't know what actually, how they make these decisions and what goes on, but I do. I think what I have come to sort of think, how I've come to think of it, is the publisher is my business partner, sort of invested in terms of, they've given me an advance. They're going to do the turn key things like, you know, make sure the book gets reviewed by Publishers Weekly, or, sorry, Publishers Marketplace, or no Publishers Weekly. I was correct, and Kirkus review, Kirkus right, and all those kinds of things. And maybe they'll do a mailing to you know who they believe are the people that they need to mail it to. But outside of that, unless you know you, you know it's stipulated in your contract, or you know you are that high, yeah, you know that that celebrity author, or that that best selling author that they you know, are willing to put that money behind. You're working with some your publicist, who's been assigned to your book has is probably working on 10 other books. Can devote so much to it. And so what I've learned is thankful. I'm thankful that, you know, I have this publisher, but I also know that I need to do a lot of work on my own to get</p>
<p><strong>Michael Hingson</strong>  1:02:04</p>
<p>you've got to be your best marketer, yes, but, but there's value in that too, because you can tell the story whatever it is, like no one else, exactly, exactly. And so that's that's really pretty important, yeah,</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  1:02:18</p>
<p>for sure, for sure. And you can be, you know that I think, also giving yourself permission to be creative, yeah, you know, how can you get the word out in really creative ways, like, again, the publisher. These are things that like, if there was, you know, people, there were many people dedicated to your book for this amount of time, they could kind of sit there and brainstorm and do all those things. But, you know, the reality is, in most cases, it's a small it's a lean and mean team. They don't have that bandwidth, so yeah, just kind of coming up with creative ways. And at times, what I have learned to do is, how can I, if I have an idea that is maybe low cost and but I can't necessarily do it on my own? How can I ask them for support, because they do have, you know, a little bit more resources,</p>
<p><strong>Michael Hingson</strong>  1:03:16</p>
<p>yeah, and, and the how is really pretty simple. Actually, you just ask exactly, exactly, and you know either they will or they won't, or you'll share it, or whatever. And I have found that same thing to be true. Well, Nana, if people want to reach out to you, how do they do that? If they might want to talk about you doing copywriting for them or whatever, how can people find you?</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  1:03:41</p>
<p>So my website is Nana <a href="http://brew-hammond.com" rel="nofollow">brew-hammond.com</a>, can you spell please? It's n, a n, a, b, r, e, w, H, A, M, M, O, N, <a href="http://d.com" rel="nofollow">d.com</a>, and I have a newsletter there. So a newsletter sign up. So they can sign up to be a part of my newsletter and connect with me that way. They can also find me on Instagram, I'm at n, a, n, a, e, K, U, a writer on Instagram, and I'm also on Facebook at that same name, and then on Twitter, I am that without the writer. So, n, a, n, a, e, K, U, a,</p>
<p><strong>Michael Hingson</strong>  1:04:28</p>
<p>okay, cool. Well, I hope people will reach out and and I hope that they will read your books and like them and review them. I hope the same thing. Well, I want to thank you for being here, and I want to thank all of you for listening and watching us today. We really appreciate you being here with us. I'd love to hear what you think. Please feel free to email me. I'm reachable at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I. B, <a href="http://e.com" rel="nofollow">e.com</a>, Michael H i@accessibe.com love to hear your thoughts and love to get your your opinions. I would really appreciate it if you would give us a five star rating when you have the opportunity to review this podcast. We really value your ratings and reviews very highly, and definitely want to know what you think, but please give us a great rating. We love that. If you know anyone who wants to be a guest on a podcast, or you think ought to be a guest, we're always looking for guests. And Nana you as well. If you know anyone, we're always looking for more people to come on the podcast and tell their stories. So we appreciate it. If you'd let us know. By the way, you can also go to my podcast page, www dot Michael hingson, M, I C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, that's another way to reach out to me as well. But definitely anything you can do to bring more folks to us, we value it very highly. And so with that, once again, Nana, I want to thank you for being here. This has been great.</p>
<p><strong>Nana Ekua Brew-Hammond</strong>  1:06:01</p>
<p>Thank you so much. I really appreciate you having me on, and you are such an inspiration. And thank you.</p>
<p><strong>Michael Hingson</strong>  1:06:13</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Connection: Ghana, Guides and the Power of Story with Nana Ekua Brew-Hammond </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f825a1de-2eae-43c2-95f0-14cc9e9a5928.mp3?source=rss&amp;ext=asset.mp3" length="98315478" type="audio/mpeg" />
<itunes:episode>394</itunes:episode>
</item>
<item><title>Episode 393 – Why Realigning from the Inside Out Creates Unstoppable Energy with Kassandra Hamilton</title>
<guid isPermaLink="false">https://pinecast.com/guid/2e3a2516-9330-44f2-b8e0-a4c3f12a1b1d</guid>
<pubDate>Tue, 02 Dec 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:02:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5d8b3edb-60cc-4c68-a016-23be49c360af/UM393-Kassandra_Hamilton-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Burnout shows up quietly, and in this conversation, I think you will hear just how deeply it can shape a life. When I sat down with Kassandra Hamilton, she opened up about building a meaningful career in global and Indigenous health while struggling with exhaustion, anxiety, and the pressure to look like everything was fine. Her turning point came when she finally stopped long enough to ask what she truly needed.</p>
<p>Kassandra talks about people pleasing, giving her power away, and the inside out process she now teaches to help others realign their lives. We walk through the RAIN method, the importance of boundaries, and the small daily choices that help you rebuild trust in yourself. My hope is that you walk away feeling grounded, encouraged, and ready to take one step toward a more aligned and Unstoppable life.</p>
<p><strong>Highlights:</strong></p>
<p>01:12 – Learn how early purpose can quietly shape the path you follow.</p>
<p>02:51 – See how a wider view of global health reveals what truly drives burnout.</p>
<p>06:56 – Understand how systems and technology can add pressure when they overlook human needs.</p>
<p>12:50 – Learn how hidden emotions can surface when you slow down and pay attention.</p>
<p>17:37 – Explore how reclaiming your power shifts the way you respond to stress.</p>
<p>24:23 – Discover how emotional regulation tools help you move through difficult moments.</p>
<p>41:18 – Learn how small, steady changes rebuild energy and direction.</p>
<p>47:36 – Understand why real burnout recovery starts with alignment, not escape.</p>
<p><strong>About the Guest:</strong></p>
<p>Kassandra Hamilton is an alignment life coach, bestselling author in 3 categories, musician, healer, and facilitator.  She is dedicated to helping others find inner alignment and live from the inside out, rather than in a burnout state or in autopilot mode. After completing a degree in biology and international development, and then completing a Masters of Science, she wanted to pursue a career in medicine.  She has always wanted to be of service to others, and as a child she literally had dreams of holding her hands towards people and visualizing light being sent to them. only way it made sense in terms of a traditional career trajectory while she was in school was to pursue medicine. </p>
<p>After completing her Masters degree, she decided to work alongside doctors to see what their day to day was like and how they were creating a positive impact in their communities.  What she actually saw was a lot of burnout, paperwork, and dissatisfied lives of people that were once passionate about medicine. She was working for Doctors of BC in Vancouver, with a high end office and apartment, when she collapsed one day in her apartment from an overwhelming sense of anxiety, burnout and grief.  She had lost her dog, her boyfriend, and both her grandparents all within three months.  On top of that, she was in a career that looked good on paper, but wasn’t actually fulfilling her purpose of being of service to others. She no longer wanted to pursue medicine and didn’t know how she got to a dead end if she had followed all the “right” steps according to society’s blueprint for success.</p>
<p>She spent the next few years really learning about her inner world and what her purpose in life was. She became dedicated to her own healing and coping with anxiety and burnout.  For the next decade, she began working with First Nations across Canada. She witnessed and learned about the importance of looking at the whole person, from a spiritual, mental, emotional, and physical lens.  Everything seemed to be connected.  As someone with a science background, she had always been fascinated with the intricacies and magical elements of everything that comes together in one singular cell.  Our emotions are energy in motion, and if they don’t move through, they get stuck.  We decide if we allow our emotions to flow or not.  Kassandra also realized how powerful our minds are.  With one thought, we create a story.  That story becomes our reality.  With all of these realizations, she came to understand that we are literally magicians of our own realities. Kassandra has learned and experienced, time and time again, that health and happiness stems from our internal world first and is a combination of our mental, spiritual, physical, and emotional realms.  Once we deal with our inner worlds and live in state of awareness over how we are operating in the world, we can project that version of ourselves out into the world to create positive change. </p>
<p>In a world that constantly pulls us outward - with notifications, expectations, distractions “The Magic of Realigning From the Inside Out” is about bringing us back home to ourselves.  Through deeply personal storytelling, scientific insights, and soul-centres practiced, Kassandra invites readers to reconnect with their inner compass.  This is a guidebook for anyone longing to move from autopilot to alignment and discovering what it truly means to live with intention, purpose, and clarity.</p>
<p>Because the answers aren't out there, they HAVE to start from within.  We weren't meant to just get through the day. It is exhausting trying to fix and control everything “OUT THERE.” And the thing is, we have no control over what’s happening out there anyways, We were meant to thrive and share our gifts with the world.  This is how positive ripple effects are made.  This is Kassandra plans to leave the world a better place, and support others to do the same.  </p>
<p>With the external chaos, political mess, climate change, and growing tensions worldwide, She decided it was time to start creating some positive changes.</p>
<p>She now has started a coaching practice committed to sharing her work with others, and her book compliments her work, outlining a 4-phase approach to moving from anxiety, fear, burnout, to living in alignment and inner power. </p>
<p>After a very successful book tour showcasing her bestseller (in 3 categories) “The Magic of Realigning From the Inside Out” – she is going on tour.  But this isn’t just any book tour – it is centred around creating community connections.  She will be doing wellness workshops and talks in local libraries, bookstores, and wellness venues around burnout prevention, boundaries, resilience, and authentic leadership, leveraging my book as a tool for this. She is currently in the planning stages and open to support in making this happen.</p>
<p>Kassandra is dedicated to sharing stories that inspire personal development and growth. She brings a unique perspective to storytelling, blending data-driven insights with narrative. With years of experience in health information management projects with First Nations communities in Canada, she has become fascinated with the power of sharing compelling stories through complex qualitative data.  Her book is titled “The Magic of Realigning From the Inside Out” and is now available on Amazon and 50+ more platforms.</p>
<p>Outside of writing, she loves traveling, dancing, hiking, paddleboarding, and putting on community events that promote inner healing and connection.  She also provides sound healing sessions, Ayurvedic Head Massage, and Bio-Energy Healing sessions at a local wellness establishment in her community.  She volunteers at Connective Society as a restorative justice mentor for youth who are struggling with a lack of leadership or role models in their life.</p>
<p>Lastly, Kassandra is a singer/songwriter and a musician.  You can find her playing at local open mics, hosting backyard community jam sessions, or at gigs around Vancouver Island. She put out an EP under the artist name “Kazz” in 2018 called “Reflections” and has released 4 singles under this title since.  This year (2025), she started a new collaborative label with her partner who is a music producer, and they have released two songs under the artist name “Cyphyr &amp; Myraky.”</p>
<p>Her mission is this: So many people believe the answers are &quot;out there&quot; and feel helpless in the current state of the world environmentally, politically, economically etc.</p>
<p>Instead of feeling helpless, paralyzed by fear, or living under the influence of external circumstance and chaos, we can create real change by first realigning from the inside out to reconnect with our inner power and creativity. Imagine a world where people took responsibility for their life, knew their purpose, and felt like they were living life in full alignment with this.  Imagine what our communities would look like then?</p>
<p>Above all else, Kassandra wants to inspire others to create positive ripple effects out into the world. </p>
<p><strong>Ways to connect with Kassandra</strong>**:**</p>
<p><strong>Instagram:</strong> <a href="mailto:kassandra_hamilton@yahoo.ca" rel="nofollow">@kassandra hamilton</a> </p>
<p><strong>Facebook: Coaching with Kassandra</strong></p>
<p><strong>TikTok: coachingwithkassandra</strong></p>
<p><strong>LinkedIn: Kassandra Hamilton</strong></p>
<p><strong>Website:</strong> <a href="http://www.kassandrahamilton.com/" rel="nofollow"><strong>www.kassandrahamilton.com</strong></a></p>
<p><strong>Linktree with all my info:</strong> <a href="https://linktr.ee/kassandra.hamilton" rel="nofollow">https://linktr.ee/kassandra.hamilton</a></p>
<p><strong>Spotify: Under name &quot;Kazz&quot;:</strong> <a href="https://open.spotify.com/artist/0gpUecr9VkVJMmVIyp1NFt?si=byM7VdL9QDeezl5-666XKQ\&amp;utm_medium=share\&amp;utm_source=linktree\&amp;nd=1\&amp;dlsi=9a801d5edc774e1d" rel="nofollow">https://open.spotify.com/artist/0gpUecr9VkVJMmVIyp1NFt?si=byM7VdL9QDeezl5-666XKQ\&amp;amp;utm_medium=share\&amp;amp;utm_source=linktree\&amp;amp;nd=1\&amp;amp;dlsi=9a801d5edc774e1d</a></p>
<p><strong>Under name &quot;Cyphyr &amp; Myraky&quot; - new collaborative label</strong></p>
<p><a href="https://open.spotify.com/artist/3xUxZGxTseXQB2G9PVolMn?si=In3BLhX3SMK_c-3ukTlCfQ\&amp;utm_medium=share\&amp;utm_source=linktree\&amp;nd=1\&amp;dlsi=d369f571e6384062" rel="nofollow">https://open.spotify.com/artist/3xUxZGxTseXQB2G9PVolMn?si=In3BLhX3SMK_c-3ukTlCfQ\&amp;amp;utm_medium=share\&amp;amp;utm_source=linktree\&amp;amp;nd=1\&amp;amp;dlsi=d369f571e6384062</a></p>
<p><strong>Amazon Link to Book</strong>: <a href="https://a.co/d/2yWISSu" rel="nofollow">https://a.co/d/2yWISSu</a></p>
<p><strong>Book Trailer</strong>: <a href="https://www.youtube.com/watch?v=cDKW9ZNrsvA" rel="nofollow">https://www.youtube.com/watch?v=cDKW9ZNrsvA</a></p>
<p><strong>Rogers TV Community News Story:</strong> <a href="https://www.youtube.com/watch?v=u0eOnQ2DAdg" rel="nofollow">https://www.youtube.com/watch?v=u0eOnQ2DAdg</a></p>
<p><strong>Nanaimo News Bulletin Story:</strong> <a href="https://www.nanaimobulletin.com/local-news/nanaimo-health-and-life-coachs-new-book-guides-inner-alignment-8182386" rel="nofollow">https://www.nanaimobulletin.com/local-news/nanaimo-health-and-life-coachs-new-book-guides-inner-alignment-8182386</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone. I want to welcome you to another episode of unstoppable mindset. We're really glad that you're here with us today. Our guest today is Kassandra Hamilton, from up in British Columbia, way, and she has, I think, a lot to talk about. She's a coach. She talks about burnout and but also about her many talents. She sings, she's a musician, and on top of everything else, she's an author, and she just wrote a book that has just come out. So we've got lots to talk about, or she has lots to talk about, and we'll talk about it with her. So, Kassandra, welcome to unstoppable mindset. We're glad you're here.</p>
<p><strong>Kassandra Hamilton</strong>  02:08</p>
<p>Thanks for having me, Michael. I'm really grateful to be here today.</p>
<p><strong>Michael Hingson</strong>  02:12</p>
<p>Well, I'm excited. There's obviously a lot to talk about, I think so. Tell us a little bit about the early Cassandra growing up, and all the usual things. You know, you got to start at the beginning somewhere,</p>
<p><strong>Kassandra Hamilton</strong>  02:22</p>
<p>absolutely, yeah, so as a kid, I mean, I've always been curious. My mom used to get very puzzled by me as a child, because I would always ask, like, who is God and how is the world made? And I just had all these questions. And it just never really stopped. When I was six, I had a vision of helping people and healing them with my hands, and I just saw this light between my hands and other people, and it was this recurring dream I kept having, and I didn't understand it in the practical sense. So I pursued a very traditional, you know, career in medicine, because that's what made sense to me, and the social conditions that we had in front of us, and that didn't really pan out for me. I just it wasn't resonating. I felt like the system was very rigid. And I just have always been fascinated with more of a holistic picture of someone you know, like their physical, emotional, spiritual selves, and so the just focusing on the physical alone just wasn't cutting it for me. I knew there was so much more, and I was so curious about all of that. So yeah, I've gone through different sort of journeys on my path, and come back to a place of really wanting to be of service and share some of the tools and strategies that I've learned along the way.</p>
<p><strong>Michael Hingson</strong>  03:47</p>
<p>Well, you started down the road of going into medicine, didn't you? Mm, hmm. And what was your master's in? Because I know you had your your master's degree, and then you started working with doctors. What did you get your master's degree in?</p>
<p><strong>Kassandra Hamilton</strong>  04:02</p>
<p>Yeah, so I completed a master's of science because it was in the stream of global health. And so I was really fascinated by the multifaceted aspect of that. And not just looking at physical impact in the world. We looked at, you know, political and economic, geographic indicators of health really gave me that sort of overall vision of what health looks like from from that bird's eye view. And then I wanted to pursue medicine after that, because, again, I wanted to be of service to others, but I ended up working with doctors to see if that's actually what I wanted to do, and I just saw the amount of burnout that doctors were experiencing and how 80% of their workload was paperwork.</p>
<p><strong>Michael Hingson</strong>  04:56</p>
<p>And so what did. You do.</p>
<p><strong>Kassandra Hamilton</strong>  05:02</p>
<p>So I left that work. I was there for two years, and it just I wasn't buying it. So I left. I started my own company as a consultant, and realized that a lot of the issues I was seeing abroad, I actually we had a lot of gaps here in Canada, especially with our indigenous communities, the disparities there were just huge, and so I focused my energy for the last decade on working with indigenous communities and unlearning a lot of sort of colonial ways of doing things and really integrating the holistic health model that is presented from from that culture that I was working with, and it's really, really been transformative and instrumental in the way that I approach health now,</p>
<p><strong>Michael Hingson</strong>  05:51</p>
<p>well, I'm curious about something sort of off the wall. I appreciate what you're saying about paperwork, and I'm sure there are all sorts of legalistic reasons why there has to be so much paperwork and so on in the medical world, especially when everybody's so concerned about things like malpractice and all that. But do you think any of that has gotten any better? Or how has it changed as we are progressing more to a paperless or different kind of charting system where everything is done from a computer terminal. I'm spoiled. My doctors are with Kaiser Permanente, and everything is all done on wireless, or at least on non paper chart. Types of things that they're just typing into the computer, actually, as as we're communicating and we're talking and I'm in visiting and so on, but everything is all done online. What do you think about that? Does that help any</p>
<p><strong>Kassandra Hamilton</strong>  06:53</p>
<p>so very great question. So when we're talking about accessibility, I'm going to say no, not for indigenous communities, at least here in Canada, I'll speak from my experience, but things have gone digital, and actually what I was doing was working as a digital health consultant to bridge health gaps in digital systems. Because what was happening and what still happens is there's systems that are quite siloed, and so a lot of health centers that are remote will be using paper still, or they'll be using system for that and another system for this. And so there's no wrap around, diligence around the client. And so there is this huge accessibility issue, which is what I've been working on for the last 10 years.</p>
<p><strong>Michael Hingson</strong>  07:41</p>
<p>Well, do you think that as well? Hopefully you'll see more paperless kinds of things go into play. But do you think in areas where the paper quantity has decreased, in the online or digital chart systems have come into play. Does that help burn out at all? Do you think again?</p>
<p><strong>Kassandra Hamilton</strong>  08:08</p>
<p>You know what? It really depends. Like you're you're only as good as your as your system allows, and so if you haven't allowed for inclusivity, and for example, a lot of the work that was funded in the first couple years that I was doing, there was no due diligence to figure out whether or not these remote areas even had internet. So without internet, they were pumping money into all of these systems that were super high tech, not culturally appropriate. A lot of elders don't even own a computer, let alone a smartphone or anything like that, or have service. So it was there was a huge disconnect there, and so part of the work I've been doing is a lot of advocacy and helping government agencies understand the connecting pieces that are are instrumental in the success of digital health implementation. Yeah, well,</p>
<p><strong>Michael Hingson</strong>  09:09</p>
<p>you know here, I know a fair amount about the whole digital chart system, because my sister in law was a critical care unit nurse at Kaiser, and then she managed several wards, and then she was tasked to be the head nurse for on the profit side, to help bring digital charts into Kaiser and and so I heard a lot about it from her and especially all the doctors who opposed it, just because they didn't want any change. They wanted to just do things the way that they had always done them. Yeah. And so the result is that they kind of got dragged kicking and screaming into it a little bit. But now I hear people mostly praising the whole system because it makes their job a lot easier. On the other hand, the other thing that happens, though, is they the system crams more patients into a doctor's appointment schedule every day, and so I'm not sure they're always seeing as much of patients as they should of any given patient, but I guess they have more doctors that specialize in different things. So no matter what happens, the doctors can all see whatever there is to see, because everything is in the chart, right?</p>
<p><strong>Kassandra Hamilton</strong>  10:41</p>
<p>And so Absolutely, in theory, and in urban areas where that works, you know, the digital systems are set up properly, absolutely. But in terms of going back to your question about burnout, if there's one nurse for one community, and she's a chart in five different, you know, systems that it's actually going to add to her burnout at the end of the day. Yeah?</p>
<p><strong>Michael Hingson</strong>  11:04</p>
<p>Well, yeah, and I appreciate that. I mean, so clearly, there's still quite a disparity, but it does, it does sound like in areas where they're able to truly bring digital charts and capturing information digitally into the system where, where that does exist, it can make people's lives, doctors, lives and so on, a little bit easier, and maybe contribute a little bit less to burnout.</p>
<p><strong>Kassandra Hamilton</strong>  11:34</p>
<p>Yeah, absolutely. And of course, that's the hope, and that's you know, why we continue to do the work to bring it into this, especially with AI too, like bringing more efficiency into the workplace, and it's all part of it. So yes, absolutely there's, there's definitely some, some hope, and some, you know, leaner, leaner ways of doing things for a lot of people. So yeah, yeah.</p>
<p><strong>Michael Hingson</strong>  12:01</p>
<p>I'll hope it will continue to get better, and that the influence will expand so that the more rural areas and so on will be able to get the kinds of things that the more urban areas have. Now I live in an area that's fairly urban, but we don't have a Kaiser hospital up here. We have clinics, but we don't have a hospital. And apparently there's now, finally some movement toward making that happen. But it's interesting, where we used to live, in Northern California. We lived in a very what was, although we weren't, but was a rich County, and there were 200,000 people or so in the county, and there was a Kaiser hospital in the county. There was a Kaiser hospital about 30 miles away in San Francisco, and there were Kaiser hospitals going north, 1520, miles further north, in Petaluma. So there are a lot of hospitals, but we are in an area where there are over 400,000 people now, and there isn't a Kaiser hospital here, and that just has always seemed kind of strange to me. And the response is, well, the doctors don't want to move up here. I mean, there are all sorts of different reasons that are given, but it just seems strange. So if you really need to go to the hospital, they do have contracts that sort of work sometimes, or you have to go about 50 miles to get to the nearest actual Kaiser hospital, right? So it's strange.</p>
<p><strong>Kassandra Hamilton</strong>  13:38</p>
<p>It is strange. And there's a lot of things. Who knows who made the last call on decision? Right? So, right, yeah.</p>
<p><strong>Michael Hingson</strong>  13:48</p>
<p>Well, again, so the rumor goes they're going to be building a hospital here, and I think that will be a good thing. So we'll see. We'll see how it goes. But you experienced burnout,</p>
<p><strong>Kassandra Hamilton</strong>  14:00</p>
<p>didn't you? I did? Yes, I tell us about that, if you would. Yeah, absolutely so when I was 27 and I went, that was</p>
<p><strong>Michael Hingson</strong>  14:13</p>
<p>last year, right?</p>
<p><strong>Kassandra Hamilton</strong>  14:14</p>
<p>Yes, thank you. It was 10 years ago, but on the outside, I was thriving. Michael, I was like, working for doctors of BC, I had an apartment on the ninth floor. I had an ocean view. I had the apartment downtown. I was, you know, dating. I was like, doing all these things. I was achieving, pushing and showing up. And inside I was running on empty, and I was very disconnected from my purpose, from myself, and that breakdown became eventually a breakthrough, but in the process, you know, I lost all my grandparents and my dog, and I didn't have tools for dealing with my anxiety. Yeah, and social media sort of just amplified that sort of comparative feeling, and I just started to slow down and like really realign, and I realized how many people were living on autopilot and surviving instead of thriving. And that's really when I wanted to become committed to helping others reclaim their purpose and their authenticity, and not just bounce back from burnout, but like rise into something greater, and like reconnect with themselves and their why of their purpose of being here. You know,</p>
<p><strong>Michael Hingson</strong>  15:33</p>
<p>yeah, because you you thought you were thriving, but you really weren't. Yeah, exactly which is, which is unfortunate, but still, those kinds of things happen. So what did you So, how did you go from experiencing burnout to moving forward and realigning? What? What did you learn? How did you discover it and what actually happened.</p>
<p><strong>Kassandra Hamilton</strong>  16:01</p>
<p>So I, you know, I, for a long time, went through my own inward journey. And I, you know, I went to counseling, I sought other ways of healing, through energy work, I tried all the different tools and modalities, and I realized over time, it meant flipping the script, and most of us live from the outside in, and we're chasing expectations and people pleasing, letting circumstances dictate our worth, and living from the inside out to me meant connecting with who I was and my values and and the truth of finding my like finding my purpose, and letting that be the driver, and that means having boundaries. It means speaking up when you're when you're scared or you have fear. I know you've done a lot of work with fear and how to leverage that for a more positive outcome, rather than letting it stop you. So in my life, that shift has really helped me stop outsourcing my power and allowed me to show up authentically in my work and my relationships and creativity, and that's where my freedom and vitality really lives, and I really want to share that with others.</p>
<p><strong>Michael Hingson</strong>  17:12</p>
<p>That's interesting. Way that you put it, you're outsourcing your power. What do you mean by that?</p>
<p><strong>Kassandra Hamilton</strong>  17:18</p>
<p>I was giving my power away. I was waiting for someone else to approve of something that I did. I was showcasing my, you know, achievements, and that was how I attached value to my identity and who I was.</p>
<p><strong>Michael Hingson</strong>  17:34</p>
<p>And of course, what that really meant is that you, as you said, it was all about people pleasing and so on. And how did you change all that?</p>
<p><strong>Kassandra Hamilton</strong>  17:43</p>
<p>It wasn't overnight, I'll bet it wasn't, yeah, and so I changed all that by getting curious and by going inside. And I have a four step process that I share in this book that I've now written. And the first step is to observe yourself, like, how are you showing up? What kind of patterns are coming up for you? And then starting to understand, like, why, where did those come from? And then starting to re tune that part of yourself, like, Okay, so that's how I'm showing up. How do I want to show up? And how can I change my patterns, and how I react to things, to do that, and that's how you start to, sort of like flip the narrative and limp from the inside out.</p>
<p><strong>Michael Hingson</strong>  18:26</p>
<p>How do people do that? Because we're, because we're, I think we're really trained to behave that way. We're we're trained to as, as you would put it, all too often, give your power away or outsource your power. And how do we change that mentality?</p>
<p><strong>Kassandra Hamilton</strong>  18:48</p>
<p>Yeah, well, we have to first observe ourselves. We have to look at, you know, how are boundaries being used in your life? Or are they even there? Are you showing up for yourself as much as you're showing up for other people? Are you being authentic in what really is, in alignment with your own values? Are you living on purpose? So these things are what we look at, and then I have tools and frameworks and questions to help people really start to observe themselves from an outside perspective and ask themselves, Is this really how I want to be living right now? Is this allowing me to live the life that I want?</p>
<p><strong>Michael Hingson</strong>  19:34</p>
<p>Yeah, and is it, is it helping me grow Exactly? And that's that's a lot of the issue that that we face. I know, in my my book live like a guide dog that wrote was published last year. We we talk a lot about the fact that people need to learn, or hopefully will learn, how to be much more introspective and. And analyze what they do every day, and really put that analysis to work, to to learn. What am I afraid of? What is going on? Why am I worried about this? Because I don't have any control over it and and people just don't grow up feeling that way, because we don't really teach people how to learn to control fear and how to be introspective, which is part of the problem, of course, right?</p>
<p><strong>Kassandra Hamilton</strong>  20:27</p>
<p>Or even how to manage our emotions, right? Like emotion is energy in motion, and if we do not allow it to move through us, it gets stuck, and it shows up in our bodies as a physical ailment, yeah. And that's the mind, body, spirit connection. That's why physical, mental, emotional health is so important to look at as as a whole, not just in silo.</p>
<p><strong>Michael Hingson</strong>  20:51</p>
<p>So how do you how do you teach people to take a different view than what we typically learned how to do well?</p>
<p><strong>Kassandra Hamilton</strong>  21:01</p>
<p>So once we've observed what people what people are, how they're operating, we then start to understand where it comes from. So a lot of people are programmed either by society or early childhood experiences, and then they are just operating on autopilot from those patterns. But they don't know that. So once you start like, awareness is everything, and once you see something, you can't unsee it. So at that point, it's like, okay, how can we move from this place to where you want to be? And so I have a lot of tools for understanding and processing your emotions in real time. I have tools for understanding and managing nervous like your nervous system, I look at it from a science and health background as well as a spiritual background. So it's like blending the tool to and understanding that healing isn't just physical and mindfulness and slowing down and journaling and just taking the time to actually try and understand yourself.</p>
<p><strong>Michael Hingson</strong>  22:03</p>
<p>So how has all of this changed how you live your life?</p>
<p><strong>Kassandra Hamilton</strong>  22:08</p>
<p>Well, I since I started operating in a different way, I bought a house. I bought another house, about another house, I, you know, wrote a book. I changed careers. I am coaching people now I'm just like really living in my element, in my my full purpose, which is have this written on my wall that I want to help others rediscover their magic, so we can all fly together. So it's really about spreading positive ripple effects in the world, you know, but starting at home and in our communities. And I believe that that inside out ripple effect is so much more powerful than anything we can do out there,</p>
<p><strong>Michael Hingson</strong>  22:56</p>
<p>just so that we get it out there. What's the title of the book?</p>
<p><strong>Kassandra Hamilton</strong>  22:59</p>
<p>It's called the magic of realigning from the inside out.</p>
<p><strong>Michael Hingson</strong>  23:04</p>
<p>Since we, we talked about it, I figured we better get the title out there. Yeah, thank you. And there is a picture of the book cover and so on in the show notes. But I just wanted to make sure that you, you did tell people the title. Well, tell me, is there an incident or a moment where you realize that your work could really create change in someone's life?</p>
<p><strong>Kassandra Hamilton</strong>  23:32</p>
<p>Yeah, you know, that's an interesting question. I've been asked that a few times, and the answer is that I just have a very strong morning practice where I journal. And throughout that journaling the last few years, I realized my process of integrating all of these tools and what it's done for me, and it just became like again, me observing myself through the pages and recognizing that I you know, it was my responsibility to share this, this work that I had done with other people, and not from a place of of ego, but really from that place of wanting to share stories and experiences in hopes that it will inspire others to, you know, take the time to Get curious and courageous about their own lives.</p>
<p><strong>Michael Hingson</strong>  24:22</p>
<p>Did you have any kind of an aha moment or a moment with anyone besides yourself that really caused you to realize, Oh, I'm really making a difference here. I'm really able to do this, and it makes a lot of sense to do what I'm doing.</p>
<p><strong>Kassandra Hamilton</strong>  24:38</p>
<p>Well, it's so funny, because informally, all of my friends will come to me for, you know, advice or coaching or reframing or whatever, and then eventually I was like, Man, I should get paid. And</p>
<p><strong>Michael Hingson</strong>  24:53</p>
<p>they're not your friends anymore, because now you're charging them, right?</p>
<p><strong>Kassandra Hamilton</strong>  24:58</p>
<p>So it's something that I've. Always really wanted to do, and I've always been fascinated by people and how their brains work, and what their resistance to change is, including my own. And yeah, I guess I just sort of had this moment a few years ago when I was like, I want to really focus my time on and energy to help other people have these moments of insight, or aha moments, or realizing they can pivot and actually start creating what they want in their lives.</p>
<p><strong>Michael Hingson</strong>  25:29</p>
<p>So what kind of tools do you use in your coaching process to help people do that?</p>
<p><strong>Kassandra Hamilton</strong>  25:34</p>
<p>Yeah, I lean on a lot of work from Gabor Mate and Deepak Chopra. I use tools that I've learned through Tara Brock. So my favorite tool, actually, that I, that I use, and I, I encourage people to try, is rain. And so if I could leave one sort of tool for people here today, it would be rain. And rain stands for recognize, acknowledge or accept, investigate, and then nourish. And so anytime people are in an activated emotional state or a negative emotion, they can sit away from their current situations, whether it's you go to the bathroom, or you sit alone for a few moments and you just recognize, okay, what is it that I'm feeling anxiety? Alright, we've named it. I recognize it. I'm accepting and acknowledging that I feel anxious. And then I is investigating, why do I feel anxious? What is the reason I feel anxious? And once you have figured out why, you can start to comfort yourself from a place of compassion, like it's okay to feel this way, you know Michael, like emotions are just children that want to be seen and heard, and the more you shove them down, the more chaos ensues. So when you comfort those emotions and you understand them, they move through you, naturally, emotion energy in motion. That's how we can assist ourselves in getting better at letting the emotions move through us.</p>
<p><strong>Michael Hingson</strong>  27:08</p>
<p>Yeah, and something that comes to mind along that that same line is the whole issue that you've already talked about, some which is talking about what what you feel, whoever you are, and be willing to express emotions, be willing to be honest with yourself and with other people. And again, I just think that we so often are taught not to do that. It's so unfortunate.</p>
<p><strong>Kassandra Hamilton</strong>  27:36</p>
<p>Absolutely, absolutely, we're not taught about anything. And I have a long list for the education curriculum, let me tell you, yeah, boundaries, you know, emotional regulation, emotional intelligence, yeah, reframing, Like there's just so many things, so many things.</p>
<p><strong>Michael Hingson</strong>  28:03</p>
<p>So you've, you've helped a lot of people, primarily, who do you do you coach? Who are your your typical clients? Or does it matter?</p>
<p><strong>Kassandra Hamilton</strong>  28:14</p>
<p>So I typically coach people between ages 25 to 40, but I actually recently had a senior reach out to me after she found an article in the paper, and so I'm not excluding people from who I work with, but generally speaking, that's sort of the age range is 25 to 45 people who maybe have reached a, you know, the career they thought they were always going to do and get there, and they're like, this, isn't it? This isn't it for me, I'm burnt out. I'm tired. It's not what I thought it was going to be. Or maybe they're in a relationship and they're stuck and feeling burnt out from that. So yeah, that's the age group that I work in. Because regardless of what issue you're working on, career, relationship, sense of self, these tools will help you pivot to really realign with your purpose.</p>
<p><strong>Michael Hingson</strong>  29:03</p>
<p>So how do you help people go from being stuck to realigning and empowered</p>
<p><strong>Kassandra Hamilton</strong>  29:10</p>
<p>through my four step process? So I don't want to give too much away, but people will just need to read the book to find out.</p>
<p><strong>Michael Hingson</strong>  29:19</p>
<p>Well, if you can describe maybe a little bit in general, just enough to Yeah.</p>
<p><strong>Kassandra Hamilton</strong>  29:24</p>
<p>So just like I was saying before, like first getting really clear on how people are operating, so that's the observed part, and then starting to understand themselves through the different patterns that are coming up on a weekly, daily basis. So it's a lot of investigating and getting data in the first couple weeks, and then after that, we start to understand how to rewire things through different tools that I introduce, and we do it in small, manageable steps. My coaching programs are either six weeks or two. 12 weeks long. And throughout that process, we try things, and everyone's different. So some tools stick, you know, more than others, and that's okay. I just have a the approach that I've moved them through, and by the end, people are having amazing experiences and feeling like it's life changing. And I have, you know, a lot of people reaching out with testimonials that I just, you know, really helped fuel me to continue this work.</p>
<p><strong>Michael Hingson</strong>  30:26</p>
<p>Have you done this at all with children? I</p>
<p><strong>Kassandra Hamilton</strong>  30:30</p>
<p>haven't, but it's so interesting that you asked that because I really love working with youth. I work in a restorative justice volunteer program here in my community, and it's all about providing mentorship and being a role model for for youth that have maybe lost their way. And that's definitely an area I'm curious about. It's funny that you mentioned that.</p>
<p><strong>Michael Hingson</strong>  30:55</p>
<p>Well, it just, you know, the the reality is that the earlier we can get people to think about this and change and go more toward the kind of processes that you promote, the better it would be. But I also realize that that's a it's a little bit different process with with youth, I'm sure, than it is with older, older people, adults and so on. But I was just curious if you had done any, or if you have any plans to maybe open any kind of programs more for youth to help them the same way, because clearly there are a lot of stuck youth out there.</p>
<p><strong>Kassandra Hamilton</strong>  31:37</p>
<p>Yeah, very much so. And to be honest, like with the amount of technology and information overload and state of the world, like the amount of overwhelm and anxiety among youth right now is just through the charts, yeah, yeah. So definitely something that's been on my mind, and I I'm very curious as to what sparked you to ask that, because it's definitely something I've been exploring so</p>
<p><strong>Michael Hingson</strong>  32:02</p>
<p>well, it just popped into my head that that's an interesting thing to think about. And I would also think that the earlier we can and in this case, you can, reach children, the more open they probably are to listening to suggestions if you can establish a rapport with them. The reality is that that at a younger age, they're not as locked in to ways of doing things as they might be later on, my wife was my late wife was a teacher for 10 years, then she loved teaching second and third graders, and she said even by the time you're getting to fourth graders, they're starting to be a little bit more rigid in their mindsets. And so the result was that it was harder sometimes to reach them. And I think that's true, and I and I know that everything I've ever read or heard younger the child, the more open they are, and the more they're able to learn. Like younger children are better able to learn more than one language and so on. And the earlier you can get to children, probably the better it would be all the way around.</p>
<p><strong>Kassandra Hamilton</strong>  33:19</p>
<p>Absolutely, absolutely, yeah, yeah, definitely, an avian Avenue. I've been curious and exploring myself. So, yeah,</p>
<p><strong>Michael Hingson</strong>  33:28</p>
<p>I wonder, I wonder what the techniques would be, because I'm sure that the techniques are going to be a little bit different than than what you face with older people,</p>
<p><strong>Kassandra Hamilton</strong>  33:37</p>
<p>not necessarily like I think at any age, it's good to learn about boundaries and why they're important and understanding what we think they are versus what they actually are. And same with, you know, seeking validation outside of ourselves. Like I don't think, I don't think it's quite I think it might be a little bit more stuck when we're older, but I don't think it's very different. Yeah, I guess it just depends. Just depends.</p>
<p><strong>Michael Hingson</strong>  34:07</p>
<p>Well, you talk a lot about boundaries, authenticity, authenticity and purpose. How does all that really go into your whole coaching program?</p>
<p><strong>Kassandra Hamilton</strong>  34:22</p>
<p>Sorry? In what sense, like, can you ask that it may be a different a different way?</p>
<p><strong>Michael Hingson</strong>  34:29</p>
<p>Well, um, you talk, you've you've mentioned boundaries a number of times, and authenticity and so on. So I'm just curious, how do they fit into what you do and what you want people to do okay?</p>
<p><strong>Kassandra Hamilton</strong>  34:41</p>
<p>So people will come to me and they're, you know, feeling burnt out. They're constantly on. They're juggling family relationships, digital overload. They don't have space to breathe, let alone, you know, connect with themselves. And underneath that, there's often a lot of people pleasing or fear. Not being enough or living by other people's expectations, and so so many of them are feeling exhausted, unfulfilled, lack of worth when they come to me and they're just like, I don't know what else to do. And often, a misconception about burnout is that you need to work harder for things to get better, or you just need a small break to reset, and then you're fine. But if we don't change anything in that, in the mind, in the mindset, then people are just going to go back to the way, the way they were.</p>
<p><strong>Michael Hingson</strong>  35:33</p>
<p>How would you really define burnout?</p>
<p><strong>Kassandra Hamilton</strong>  35:38</p>
<p>I would define burnout as people feeling helpless, feeling like they're living on autopilot, exhaustion, feeling like there's just so much to manage and they don't have the time or the energy again, feeling like they can't or don't know about boundaries, and yeah, they're unfulfilled. They're not feeling like themselves. And so what I would suggest for anyone who's feeling that way is one of the things you can do is just just pause, create a moment of space for yourself, even if it's just five minutes a day, ask yourself what you really need, and it sounds simple, but most of us are so disconnected or needs that we don't even ask the question. But that pauses our power. It can be the doorway to listening to yourself again, and from there, you can start making choices that really align with what you actually want?</p>
<p><strong>Michael Hingson</strong>  36:43</p>
<p>One of the things that I suggest, and we do it in live like a guide dog, and I suggest it to people whenever we get in these discussions, is, no matter what you say about not having time, you absolutely have time, especially worst case at the end of the day, when you're starting to fall asleep, take the time to analyze yourself, take the time to become more introspective, because you have that time because you're in bed for heaven's sake. So you're really not supposed to be doing anything else, or shouldn't, but it's a great time to start to think about yourself, and I think that's a great time to deal with all the things that you're talking about here as well.</p>
<p><strong>Kassandra Hamilton</strong>  37:20</p>
<p>Oh yeah, absolutely, yeah. And people have time for what they prioritize. That's that's the truth. And whether that's something people want to accept, it's absolutely the truth. You will make time for the things that are important to you.</p>
<p><strong>Michael Hingson</strong>  37:35</p>
<p>Yeah, well, and that's what it really comes down to does, isn't it that you're always going to make time for the things that you find are important to you, and the reality is that you'll be able to progress when you discover that some of the things that are important to you are the kinds of things that we're talking about here that will avoid burnout or get you away From that absolutely we just have to really neck us back to boundaries and authenticity and purpose. It just gets back to knowing what you really need, and ultimately, no one can know that better than you about yourself.</p>
<p><strong>Kassandra Hamilton</strong>  38:16</p>
<p>Absolutely, we have to reconnect to what matters and build the life that gives energy instead of only draining it.</p>
<p><strong>Michael Hingson</strong>  38:23</p>
<p>Yeah, and we can, we can do that, but we do need to take the time to make that happen, and that's why I really suggest do it at the end of the day. It's quiet and or you can make it quiet, and you can really learn by doing that you don't have to watch TV until an hour after you've fallen asleep, and then you wake up and discover the TV's on. You can take the time to become a little bit more introspective and learn more about yourself that way. And that's exactly what will happen if you really think about it</p>
<p><strong>Kassandra Hamilton</strong>  38:55</p>
<p>100% and you know, at my book launch, people were asking, like, how did you write a book, and it was like, it's not it's not hard in the sense that it's hard, it's hard because you have to show up every day. But that consistency, whether it's five minutes or an hour, like the consistency is everything. So showing up for yourself in small ways or whatever feels manageable at first, will naturally give you more energy to wake up early and give yourself more time. You know, it's just happens that way.</p>
<p><strong>Michael Hingson</strong>  39:25</p>
<p>Yeah, yeah. Well, I agree. What's your favorite tool that you use with clients?</p>
<p><strong>Kassandra Hamilton</strong>  39:31</p>
<p>So it would be the one I shared with you earlier rain. It has been very instrumental for people in transforming how long it takes them to go from from a place of fear or anxiety or resentment to just processing it and being neutral. And it's amazing.</p>
<p><strong>Michael Hingson</strong>  39:53</p>
<p>And again, just to reiterate, it rain stands for,</p>
<p><strong>Kassandra Hamilton</strong>  39:57</p>
<p>recognize, accept or acknowledge. Manage, investigate and nourish,</p>
<p><strong>Michael Hingson</strong>  40:05</p>
<p>that's cheating. You get both both spellings of rain in there. That's that works, but it makes perfect sense and and I'm assuming that you've felt you've had pretty good success with people. Have you had anyone that just resists, even though they come to you and they say, Oh, I'm burned out and all that, but you start to work with them and they just resist? Or do you find that you're able to usually break through?</p>
<p><strong>Kassandra Hamilton</strong>  40:35</p>
<p>So it's funny, because a lot of people that come to me are very resistant to it, because of the nature of burnout, where people feel like don't have the time or the energy right at the beginning, a lot of people are very resistant, and they say so in their testimonials. No, at first I felt resistant, but then I didn't know that these things were actually going to give me exactly what I what I needed. So I've worked with a couple nurses. I worked with a woman who was managing, like, working four jobs, and she was super burnt out. But eventually, probably by like two or three weeks in, people are starting to feel the differences, and they're, they're all in. So yeah, it does take a bit to get them there, but once they're there, they're they're flying so,</p>
<p><strong>Michael Hingson</strong>  41:22</p>
<p>yeah, oh, that's that is so really cool, because you're able to break through and get people to do exactly what we've been talking about, which is so important to do,</p>
<p><strong>Kassandra Hamilton</strong>  41:34</p>
<p>yeah, yeah. And you know the moments for me that just feel like, Oh, this is the work I meant to do, is seeing someone go from that place of burnout or defeat because they're working a job they don't enjoy to starting their own business that's leveraging their creativity and their passion, or they've repaired a relationship, or they're finally feeling confident in themselves like there's No better gift to me than to see that change in somebody.</p>
<p><strong>Michael Hingson</strong>  42:06</p>
<p>What are some of the most common struggles that you see in people? I know we've probably talked a lot about it, but you know, it's good to summarize. But what are some of the kind of the most common struggles that you find in people? And why do you think that people are experiencing so much burnout? And I'm assuming that those two are related,</p>
<p><strong>Kassandra Hamilton</strong>  42:27</p>
<p>yeah, yeah. So, okay, so if we were talking about career, people that are managing a career that is very demanding, and that is all they do, and they have no energy for time like for things outside of work. What they say is that they're feeling numb, or they're living on autopilot, or they don't recognize themselves anymore. Another shared that she was really scared of leaving because of a financial aspect. And so I think at that point, you just start to flip the narrative and ask, well, what are you sacrificing by staying right? So like, maybe we need to get a part time job while we're exploring our creativity and building a new business for ourselves, but it's 100% possible, and these programs are not meant to make these drastic changes overnight. They're small, incremental, consistent changes that over time bring you to a place of alignment with what you actually want to create in life. Do you</p>
<p><strong>Michael Hingson</strong>  43:34</p>
<p>find that there are some people who feel I can't stay here, I've got to leave or this boss isn't good, or whatever, when, in reality, it's it's something different, and that a mindset shift makes them discover that they really are in a good well, they're in a good position, or they have a good career, or whatever, but their perspective has just been off.</p>
<p><strong>Kassandra Hamilton</strong>  43:56</p>
<p>Yeah, absolutely. So someone said something to me the other day that it stuck with me at the time, but it was something like, If you can't, if you can't get out of it, you better get into it. Yeah, that's a good point. It's like, yeah, sometimes it's just with how you're showing up for yourself and for the people around you. And that's the shift that needs to happen. So it's not necessarily about leaving a job. Thank you for bringing that up. It is about changing your life from the inside, and a huge part of that is mindset and the energy that you're bringing to a situation. Because how you do one thing is how you do everything. So, yeah,</p>
<p><strong>Michael Hingson</strong>  44:41</p>
<p>it's it's like, well, one of the things that I constantly tell people is there are a lot of times that something occurs to you or that you're involved with you have no control over, because you're not the one that that did it, or you're not the one that directly made this happen. And but you always have the choice of how you deal with whatever happens. So even if you don't have any direct influence over something occurring, you have always the opportunity to determine how you're going to deal with it. And that's always something that I think is so important for people to analyze and think about. But I think all too many people don't</p>
<p><strong>Kassandra Hamilton</strong>  45:21</p>
<p>absolutely the power is in our pause. And that's something I tell people all the time, the power is in your pause. Slow down, take a second, don't respond right away. And then come from a place of power, and you know that it changes everything.</p>
<p><strong>Michael Hingson</strong>  45:38</p>
<p>Well, the reality is that the more of that that you do, the more you pause, the more you think about it. The fact is, the quicker, over time, you'll be able to make a decision, because you're teaching yourself how to do that</p>
<p><strong>Kassandra Hamilton</strong>  45:54</p>
<p>truly. Yep.</p>
<p><strong>Michael Hingson</strong>  45:56</p>
<p>And so for a while, you may not be able to or you you are not confident enough to be able to make a decision right away, which is fine, you should pause. But the fact of the matter is, I think what I really describe it as, and I think it's so true, is you need to learn to listen to your inner voice, because your inner voice is going to tell you what you need to do. And you just need to really learn to focus on that, but we don't. We always say, Oh, that's too easy. That can't be the right answer when it really is.</p>
<p><strong>Kassandra Hamilton</strong>  46:26</p>
<p>It really is. And so again, that pause is also about space, right? So when I feel triggered by something, I will take the space to let myself come back down from that and then ask myself what I really want, or again, coming back to boundaries, if someone asks me if I want to do something, and I'm a very social person, and I love connection, so right away, I want to say yes, I'll, you know, do that thing with you. Now I have a really beautiful way to still show that it's like something I want to partake in, but honor myself as well. By saying I love this idea, I need a little bit of time to figure out if I can fully commit to this, and I'll get back to you at this time so it shows integrity, not only to myself, but to to that person as well, and showing up in a way that it like, if I have capacity to do that, then I will, yeah.</p>
<p><strong>Michael Hingson</strong>  47:25</p>
<p>Well, if somebody listening to this kind of feels unfulfilled or stuck exhausted, what's the very first step that you would suggest that they take?</p>
<p><strong>Kassandra Hamilton</strong>  47:37</p>
<p>Just like I was saying, just take a pause.</p>
<p><strong>Michael Hingson</strong>  47:40</p>
<p>I knew you were going to</p>
<p><strong>Kassandra Hamilton</strong>  47:41</p>
<p>say that create a moment of space. Ask yourself, what's really going on and what you really want, and then ask yourself if your actions are all the choices that you're about to make align with that, yeah.</p>
<p><strong>Michael Hingson</strong>  47:56</p>
<p>And the reason I asked the question was, was really just to get you to reiterate that and to get people to hear it again, because we have to really come together in our own minds and decide what we want to do, and we shouldn't have knee jerk reactions. There's no need to do that, if we think about it and really take the time to ponder what makes the most sense to do. Can we'll get the right answers if we work at it</p>
<p><strong>Kassandra Hamilton</strong>  48:22</p>
<p>100% you just have to put in a little bit of curiosity and time to figure it out. Yeah, yeah, absolutely.</p>
<p><strong>Michael Hingson</strong>  48:33</p>
<p>What do you think is one of the greatest misunderstandings about burnout and what is the truth that you really wish more people knew?</p>
<p><strong>Kassandra Hamilton</strong>  48:46</p>
<p>People think burnout is just about being tired or needing a vacation, but it's so much deeper than that. And you know, it's a sign that we've been living out of alignment with ourselves, and that rest alone isn't going to fix it real, real recovery is is coming from changing the way that we live and setting boundaries and reconnecting with what matters and building a life that gives energy instead of strain.</p>
<p><strong>Michael Hingson</strong>  49:16</p>
<p>Yeah, again, it gets back to that authenticity thing.</p>
<p><strong>Kassandra Hamilton</strong>  49:19</p>
<p>Yep, that thing, yeah.</p>
<p><strong>Michael Hingson</strong>  49:26</p>
<p>What are some of the biggest transformations that you've seen from your clients that you're really pleased about?</p>
<p><strong>Kassandra Hamilton</strong>  49:33</p>
<p>I've seen clients go from anxious and depleted to, like I said, starting businesses that they love. And that wasn't even something that we worked on together, it was like just a few tweaks, you know, simple but not easy, shifts that they made. And then I get emails or comments about how they're starting businesses that they love, and they're full time booked in that so like that. That's been a big transformation. Question for a few of my clients. One woman was trying to find a relationship, and she had tried everything, and from all different angles, and it wasn't working, and truthfully, she needed to come back to herself and align with herself, and when she did that, you know, nine months later, she found the love of her life, and one client said she stopped feeling numb for the first time in years. Another shared that she actually laughed and felt joy again. And these transformations are powerful because they're not just surface change or changes. They're they're life changing shifts in how people see themselves and what they what they feel like they can create in the world.</p>
<p><strong>Michael Hingson</strong>  50:46</p>
<p>And ultimately, isn't most of this transformation or shift really a change in one's mindset.</p>
<p><strong>Kassandra Hamilton</strong>  50:54</p>
<p>Yes, it is mindset, and it is also taking the time, taking the time, having the courage and having awareness of how we are operating in our daily lives, and why, yeah, and then shifting that.</p>
<p><strong>Michael Hingson</strong>  51:12</p>
<p>Well, tell us all about the book. When did it launch, and what's happened, and what do you see coming down the line for it and so on? Yes, I know you have a lot to talk about, so tell us.</p>
<p><strong>Kassandra Hamilton</strong>  51:27</p>
<p>So the magic of realigning from the inside out is very much in line with what I coach about, which is about bringing us back home to ourselves. And I share a lot of personal storytelling and scientific connections and soulful practices that I've tried that have worked really well for me, and I really invite readers to reconnect with with themselves. So it's sort of like a guidebook like the first the first half of the book is a lot of stories, the second half is more tools and strategies. And overall, it's the idea that, you know, the answers aren't out there. They have to start within. And we weren't meant to just get through the day. It's exhausting to try to fix and control everything out there. The thing is, we have no control over what's happening out there anyways, and so we have our one wild and precious life, and it's like, what are we going to do with that, especially in a world that's constantly pulling us outward with notifications and expectations and distractions? Yeah, I really believe this is how we show up to make a positive difference in the world by working on ourselves and spreading that upward.</p>
<p><strong>Michael Hingson</strong>  52:40</p>
<p>So when did the book launch?</p>
<p><strong>Kassandra Hamilton</strong>  52:43</p>
<p>August 21 was my book launch here on Vancouver Island, and I'm actually organizing a little book tour. Yeah, across the province here. So yeah, that's stay tuned. It'll be next month. I think so.</p>
<p><strong>Michael Hingson</strong>  53:01</p>
<p>Have you had any kind of book tours, or what kind of publicity Have you had so far for the book?</p>
<p><strong>Kassandra Hamilton</strong>  53:06</p>
<p>So I was working with a publicist, which was very new to me, and I was able to connect with some press. So a couple newspapers came to my book launch. There was, I think it was like 50 people that showed up, and the mayor came to give a speech, and he wants to meet with me for lunch next week and talk more about what I could do with the book, which is great, because I really think I can use it as a tool for helping in my own community and maybe even offering organizations some opportunities to explore strategies to get their their employees out of burnout. Yeah? So that's kind of what's happened so far, and a lot of bookstores have taken it up. So I've got all the local bookstores here. Have it. It's not available on Amazon, yeah, and it's actually a bestseller. I reached bestseller status in three categories. What categories, personal development, personal growth, and I think anxiety was the third one I have to look back at it.</p>
<p><strong>Michael Hingson</strong>  54:14</p>
<p>Well, definitely congratulations are in order for doing that. Though. Thank you. Thank you. So that's that is definitely kind of cool to to have that kind of situation and that kind of status happening with the book. It makes it very exciting and certainly gratifying in so many ways. When did you start coaching? Did you when did you actually start your company?</p>
<p><strong>Kassandra Hamilton</strong>  54:37</p>
<p>So I started coaching. Let's see two, two, no, a year and a half ago. So honestly, formally, not that long, but it's already just something I'm so passionate about and getting more and more positive feedback on. So yeah, I guess in the grand scheme of things, I'm just getting started.</p>
<p><strong>Michael Hingson</strong>  54:59</p>
<p>Well, that's fair. That's fine. Yeah, we, we think you're going to go far at least. I think you're going to go quite a, quite a distance with all of this. Do you just coach people directly, one on one? Do you do virtual coaching? Do you coach outside of British Columbia and all that?</p>
<p><strong>Kassandra Hamilton</strong>  55:18</p>
<p>Yeah, you know, I mostly work virtually, because then I can be accessible to more people. So that's how I actually prefer to work, is virtually, but I'm open to, you know, meeting people where they're at and however they want to communicate. So I've been doing phone calls with with one person and then zoom with another, and if people do want to do in person, I'm open to it. It's just a little bit more restrictive in terms of reach. But I'm also going to be doing some wellness workshops and talks around these tools and strategies I've learned, and using my book as a tool as I go through the province next month. So it's not just going to be about the book. It's going to be presenting and giving workshops and talks around this work, and then presenting my book as a tool to use in in helping people get back to a place of alignment and energy again.</p>
<p><strong>Michael Hingson</strong>  56:20</p>
<p>Well, on your on your website, we haven't talked about that yet, but on your website, do you have any videos of talks or anything like that that you've done?</p>
<p><strong>Kassandra Hamilton</strong>  56:31</p>
<p>Not of any talks. I think my first one, to be honest with you, is, was at the book launch, but it went so well that I'm just sort of, I'm I'm adding fuel to that fire, you know, and I'm just gonna keep going, yeah. So I haven't done any talks beyond that one yet, but I have some testimonials and things on my website. So those are the videos that are there.</p>
<p><strong>Michael Hingson</strong>  56:55</p>
<p>Well, for people who are listening to this today, who feel like they want to do. So, how can they reach out to you and connect with you, and what? What happens?</p>
<p><strong>Kassandra Hamilton</strong>  57:05</p>
<p>Yeah, so the best way is to reach out to me through my website or my I have a link tree link that I think I might have sent you, Michael, but it has all my different links for working on with coaching or reaching out in different ways and contact information. So link tree, Instagram are my main ones, but also obviously email and my website. So what is your website? It's www, dot Kassandra with a K Hamilton, which is my last <a href="http://name.com" rel="nofollow">name.com</a>,</p>
<p><strong>Michael Hingson</strong>  57:40</p>
<p>so that's easy. Www, dot Kassandra Hamilton com,</p>
<p><strong>Kassandra Hamilton</strong>  57:44</p>
<p>yeah, and on Instagram, it's at Kassandra with a K underscore Hamilton, so</p>
<p><strong>Michael Hingson</strong>  57:50</p>
<p>Okay, yeah, have you? Have you done much with LinkedIn?</p>
<p><strong>Kassandra Hamilton</strong>  57:55</p>
<p>I have, yeah, I also have LinkedIn, yep. And I have Tiktok, and I have Facebook,</p>
<p><strong>Michael Hingson</strong>  58:00</p>
<p>all the things, all the different suspects, all the usual suspects, yes, yeah. Well, that is, you know, that is really pretty cool. I hope that people will reach out, because you've off, you've clearly offered a lot of very useful and relevant information. And I think that it's extremely important that people take it to heart, and I hope that maybe we're going to be able to have contributed to your getting some more people in the business too.</p>
<p><strong>Kassandra Hamilton</strong>  58:30</p>
<p>I really appreciate that, Michael and I know you've done so much work with people as well, and inspired others, you know, astronomically. So I really appreciate and feel grateful for the time that you've given me today.</p>
<p><strong>Michael Hingson</strong>  58:46</p>
<p>Well, this has been a lot of fun, and we'll have to do it again. You'll have to come on and some point in the future and let us know how things are going and how the book is doing, and how everything else is happening. But I, but I really do value the fact that you've spent so much time with us today.</p>
<p><strong>Kassandra Hamilton</strong>  59:03</p>
<p>Thank you so much. At least we're in the</p>
<p><strong>Michael Hingson</strong>  59:06</p>
<p>same time zone. That helps. Yes, that's true. Well, Kassandra, I want to thank you for being here, and I want to thank all of you out there for listening to us and being with us and watching us, whichever you do. I'd love to hear from you as well. I'd like to get your thoughts and your opinions. Please reach out to me. At Michael H i, that's m, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, I'd like to get your thoughts. Like to know what you thought of today's episode, wherever you are experiencing the podcast, please give us a five star review. We value your reviews highly, and we would really appreciate you giving us reviews of this episode and the podcast in general, and for anyone out there, including you, Kassandra, who might know of anyone else who ought to be a guest on unstoppable. Mindset and tell their own story. Please reach out. Let us. Let us know. Email me again. Michael H i@accessibe.com love to hear from you. You can also go to our website, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, so that's m, I C, H, A, E, L, H, I N, G, s, o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, we'd love to hear from you. So whatever you do, we really appreciate you being a part of us today, and we we value very much all your time. So Kassandra again, thanks very much. This has been cool.</p>
<p><strong>Kassandra Hamilton</strong>  1:00:37</p>
<p>Thanks, Michael.</p>
<p><strong>Michael Hingson</strong>  1:00:44</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Why Realigning from the Inside Out Creates Unstoppable Energy with Kassandra Hamilton</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2e3a2516-9330-44f2-b8e0-a4c3f12a1b1d.mp3?source=rss&amp;ext=asset.mp3" length="90431490" type="audio/mpeg" />
<itunes:episode>393</itunes:episode>
</item>
<item><title>Episode 392 – Becoming Unstoppable Taught Koen DeWitt About Healing and Self-Belief</title>
<guid isPermaLink="false">https://pinecast.com/guid/2d9088c9-d14a-4b28-9b30-62658a877c79</guid>
<pubDate>Fri, 28 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:09:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f0d2eaf6-ae7a-4fb8-82ec-e5f6615f4935/UM392-Koen_De_Wit-Cover_Art.jpg" />
<description><![CDATA[<p>I sat down with Koen DeWitt, and his story is a powerful reminder of what resilience really looks like. Koen grew up in a home where emotions were never spoken, and he carried that silence into adulthood. When he left corporate life to dive in Thailand, he expected a fresh start. Instead, he survived the 2004 tsunami and had to rebuild everything from the ground up.</p>
<p>Koen opened up about the setbacks that followed, from business betrayal to a sudden heart surgery. What impressed me most was his willingness to keep choosing growth instead of staying in the pain. Today he helps entrepreneurs find purpose and stability in their own journeys, and his story encourages all of us to keep going even when life feels overwhelming.</p>
<p><strong>Highlights:</strong></p>
<p><strong>00:00 –</strong> Learn how early family patterns shape the way you handle pressure as an adult.<strong>02:14 –</strong> See how breaking out of routine can open unexpected paths to personal growth.<strong>04:33 –</strong> Understand why facing fear head on can transform the way you move through life.<strong>06:48 –</strong> Explore how rebuilding your identity starts with acknowledging what you’ve avoided.<strong>09:12 –</strong> Learn how to recognize the signs that you are living from performance instead of purpose.<strong>11:40 –</strong> Hear how setbacks can become the turning points that redefine your direction.<strong>14:28 –</strong> Discover why trusting the wrong people can still teach you the right lessons.<strong>17:05 –</strong> Understand how health challenges can clarify what truly matters in your work and life.<strong>19:44 –</strong> Learn how choosing honesty over emotional silence creates real resilience.<strong>22:31 –</strong> See how helping others through their struggles can deepen your own healing.</p>
<p><strong>About the Guest:</strong></p>
<p>Koen De Wit is a marketing strategist, coach, and former diving instructor who’s rebuilt his life more than once — not by choice, but by necessity. </p>
<p>Originally from Belgium, his early life was shaped by emotional distance, chronic illness, and the pressure to stay useful. That same drive helped him build successful dive businesses across Asia — until betrayal, trauma, and collapse forced him to start over. </p>
<p>Twice.</p>
<p>In 2004, Koen survived the Asian tsunami that killed 300.000 people and wounded many more. </p>
<p>After 18 surgeries and no access to rehab or emotional support, he pushed forward the only way he knew how: by working. </p>
<p>He became one of Thailand’s leading diving instructor trainers. But behind the achievements, he carried the weight of trauma and over-responsibility. That way of surviving — through control and performance — eventually stopped working.</p>
<p>In 2017, after losing his business again, Koen turned to digital marketing as a last resort. What began as survival became a calling. </p>
<p>Today, he helps coaches and service entrepreneurs rebuild their business structures so they stop burning out and start creating something that feels right to run. His work blends strategy and structure with the emotional clarity most people avoid.</p>
<p>Koen lives in Thailand with his wife and son. He doesn’t believe in hustle or hype. He believes in clarity, calm systems, and work that gives back more than it takes.</p>
<p><strong>Ways to connect with Koen</strong>**:**</p>
<p><a href="https://www.linkedin.com/in/the-funnel-therapist/" rel="nofollow">https://www.linkedin.com/in/the-funnel-therapist/</a></p>
<p><a href="https://www.facebook.com/koen.d.wit" rel="nofollow">https://www.facebook.com/koen.d.wit</a></p>
<p><a href="https://www.youtube.com/@funneltherapist" rel="nofollow">https://www.youtube.com/@funneltherapist</a></p>
<p><strong>Website</strong></p>
<p><a href="https://www.thefunneltherapist.com/" rel="nofollow"><strong>https://www.thefunneltherapist.com/</strong></a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>]]></description>
<itunes:title>Becoming Unstoppable Taught Koen DeWitt About Healing and Self-Belief</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2d9088c9-d14a-4b28-9b30-62658a877c79.mp3?source=rss&amp;ext=asset.mp3" length="25039981" type="audio/mpeg" />
<itunes:episode>392</itunes:episode>
</item>
<item><title>Episode 391 – How Young Adults Build Unstoppable Confidence with Hillary Spiritos</title>
<guid isPermaLink="false">https://pinecast.com/guid/a479e722-4e54-41ef-a2b0-2fef26b605f8</guid>
<pubDate>Tue, 25 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:08:55</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e99af426-9b87-470a-b1b1-622b2c1c9d4c/UM391-Hillary_Spiritos-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Young people today face noise, pressure and expectations that can drown out who they really are. I have met many who feel unsure of their path, and I believe this is one of the most important conversations we can have. In this episode, I sit with youth coach Hillary Spiritos, someone who has walked her own winding path from fearless child, to shy young adult, to a coach helping others reconnect with their inner voice. Her honesty about the old messages she carried and the ways she learned to trust herself again offers a lesson for all of us, no matter our age.</p>
<p>Hillary and I talk about what young adults face today, why so many feel lost and how simple daily choices can move us away from fear and toward clarity. You will hear how she helps people uncover what they value, build resilience and create a life that feels true. I think you will find this conversation grounding and hopeful. My hope is that it reminds you, just as it reminded me, that we all have the ability to step forward with purpose and live with an Unstoppable mindset.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Learn how early life messages shape confidence and identity.01:27 – See why many young adults step back from who they really are.02:54 – Understand how internal stories influence your choices.03:55 – Hear how changing environments helps you discover new parts of yourself.13:42 – Learn how young adults navigate both opportunity and uncertainty.15:36 – Understand why modern pressures make clarity harder to find.19:00 – Discover why resilience begins with facing normal challenges.23:25 – Learn how redefining success opens space for authentic living.25:20 – See how guided reflection builds direction and self trust.39:57 – Discover tools that help you quiet the noise and listen inward.</p>
<p><strong>About the Guest:</strong></p>
<p>Hillary Spiritos, founder of <a href="https://batouttahell.net/" rel="nofollow">Bat Outta Hell</a>, is a pathfinding coach dedicated to helping young adults pursue the lives they envision by building self-trust and discovering their potential. She conducts workshops on essential life skills such as leadership development, interviewing, resilience, and maximizing your study abroad experience.</p>
<p>Through her coaching, Hillary empowers young adults to navigate social media noise and societal pressures, encouraging them to listen to their inner voice and achieve their unique personal and professional goals. This process helps clients identify their values, overcome obstacles, and embrace their fears, ultimately leading to a fulfilling and authentic life. As a certified pathfinding coach, she offers her clients that unique in-between space to create and execute their life road map.</p>
<p>Hillary brings years of experience as an Academic Advisor at NYU and Northeastern University, as well as a background in the corporate sector, both as an employee and freelancer.</p>
<p><strong>Ways to connect with Hillary</strong>**:**</p>
<p><a href="https://batouttahell.net/" rel="nofollow"><em>https://batouttahell.net/</em></a></p>
<p><a href="https://www.tiktok.com/@bat.outta_hell" rel="nofollow"><em>https://www.tiktok.com/@bat.outta_hell</em></a></p>
<p><a href="https://www.linkedin.com/in/hillaryspiritos/" rel="nofollow"><em>https://www.linkedin.com/in/hillaryspiritos/</em></a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<p><strong>Michael Hingson</strong>  00:00</p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p><strong>Michael Hingson</strong>  01:21</p>
<p>Well, hi everyone, wherever you happen to be today, I would like to welcome you to unstoppable mindset, and I am your host, Michael hingson, or you can call me Mike, one of those two, no other kind of words, just Mike or Michael. But we're glad you're here, whether you're watching, listening or doing both. And our guest today is a coach. She especially does a lot in coaching and working with youth, young people, and I'm really interested to learn more about that as we go forward. I think it'll be kind of fun. So I would like to welcome Hillary Spiritos to unstoppable mindset, Hillary, we're glad you're here. Thanks for coming.</p>
<p><strong>Hillary Spiritos</strong>  02:02</p>
<p>Hi, thank you so much for having me. Mike. It's a pleasure to be with you.</p>
<p><strong>Michael Hingson</strong>  02:06</p>
<p>Well, I think it's a pleasure to be with you too, so I guess it works out both ways, right? Wonderful. Yeah, absolutely. Well, thank you for being here. Why don't we start as I love to do, let's start at the beginning. Tell us sort of about the early Hillary, growing up and all that. Since you know you're dealing with youth and and all that, you were one once. So let's, let's hear about you.</p>
<p><strong>Hillary Spiritos</strong>  02:29</p>
<p>I was one once, absolutely. So I was a really fearless child. I had a really, like, wild fashion sense. I asked a lot of questions. I was pretty independent. I like to stay in my room and like play with my imagination and and then as I got older, I got a little bit shyer. I got a little bit behind the scenes. I started to I started to back away a little bit and kind of lose touch with who I was. And then I have finally, like when I was in my when I was in university, I really just decided that I didn't really know what I wanted to do, what I wanted to study what I was interested in, and it's been a process to kind of live my fullest, most authentic life, and that is what I want to help young people do.</p>
<p><strong>Michael Hingson</strong>  03:29</p>
<p>Why did you back away? Why did you become kind of, maybe less outgoing or less adventuresome, if you will?</p>
<p><strong>Hillary Spiritos</strong>  03:38</p>
<p>I think you know there are multiple reasons for this puberty is not like the least of which, but I would say that I'm a big believer that we are taught these messages when we're younger as children, and they get internalized. And I think I internalized messages that were to make myself smaller, to not cause waves, to just not be as big of a presence, perhaps. And so I you have to kind of rewire that. You have to break free from that, and then you can decide, actually, I'm not at the mercy of these stories that I've been told in these messages that I've gotten. Now,</p>
<p><strong>Michael Hingson</strong>  04:23</p>
<p>where are you from?</p>
<p><strong>Hillary Spiritos</strong>  04:24</p>
<p>I'm from New York City. Okay,</p>
<p><strong>Michael Hingson</strong>  04:27</p>
<p>yeah. Well, you know, New York is a tough place, so you can certainly learn to be outgoing and active there. But I hear what you're saying, yeah. Now, where are you now?</p>
<p><strong>Hillary Spiritos</strong>  04:39</p>
<p>I live in London, England,</p>
<p><strong>Michael Hingson</strong>  04:41</p>
<p>okay, yes, a little ways from New York,</p>
<p><strong>Hillary Spiritos</strong>  04:45</p>
<p>absolutely. But actually not as far as you might</p>
<p><strong>Michael Hingson</strong>  04:48</p>
<p>think, no, it's only, what a five hour airplane flight, right?</p>
<p><strong>Hillary Spiritos</strong>  04:53</p>
<p>But it's, it's actually shorter than going to California, yeah?</p>
<p><strong>Michael Hingson</strong>  04:58</p>
<p>So, yeah. You know well, but what took you to London?</p>
<p><strong>Hillary Spiritos</strong>  05:06</p>
<p>I have always wanted to live in London, and I really love the arts and culture and comedy scene here. I also am a deep, deep lover of travel, and obviously living on the continent of Europe, just gives me more opportunity to travel in that way and over the weekend, you know. And I also just am a deep believer in international education, study abroad, the ability to have cross cultural experiences, to learn more about yourself and your place in the world and the world itself through experiencing your life and yourself in a different</p>
<p><strong>Michael Hingson</strong>  05:46</p>
<p>place. Do you have a car, or do you just use the tube and public transportation? I</p>
<p><strong>Hillary Spiritos</strong>  05:52</p>
<p>use the tube and public transportation mostly. I mean, the thing about Europe is that it's really well connected over train.</p>
<p><strong>Michael Hingson</strong>  05:59</p>
<p>Yeah, absolutely. Yeah. And that that makes a big difference, because you can get wherever you want to go around Europe fairly easily by train, sure, absolutely, certainly, a lot easier than getting around most places in in the States.</p>
<p><strong>Hillary Spiritos</strong>  06:19</p>
<p>Yeah, that's that can be true, though. I mean, there is an ease to a car Absolutely, and there's like a lovely I can blast my music and be with my thoughts and be in my own space that a car brings you that the train doesn't,</p>
<p><strong>Michael Hingson</strong>  06:34</p>
<p>yeah, well, or you use earphones, but it's still not the same.</p>
<p><strong>Hillary Spiritos</strong>  06:39</p>
<p>Yeah, I have a lot of clients and students who are perhaps in places that they don't have their car, and they find that their car is their safe space, and the space where they can vent and listen to music and just be alone and and they feel fine that they really miss their car. So it's I mean, but I also grew up in New York City, so I, I, it's not a part of my it's not a part of my existence, really.</p>
<p><strong>Michael Hingson</strong>  07:06</p>
<p>Yeah, you're used to not having a car pretty much. I had a friend when I lived in in Winthrop, Massachusetts for three years. I had a friend. We both worked at the same company, and his philosophy was, buy a car, but don't get anything fancy. Just get a clunker. And when it dies, just leave it and go off and buy another one. And so he never did get any kind of a really high end car. And he had a couple where they died, and he just left them or got got them taken away, and then he went off and got a new</p>
<p><strong>Hillary Spiritos</strong>  07:43</p>
<p>car. Sure, I guess it's really just what you value. Yeah, absolutely.</p>
<p><strong>Michael Hingson</strong>  07:50</p>
<p>Well, I'm pretty used to having access to a lot of public transportation. Unfortunately, where I live here in California, we don't have a lot where I live anyway, of great transportation, but I remember living in the east, and of course, there was a lot more train access around New York, around Boston and around Washington, DC, for that matter, compared To out here, absolutely well. So where did you go to college?</p>
<p><strong>Hillary Spiritos</strong>  08:24</p>
<p>I went. I got my undergraduate degree at Duke University, and then I got my master's in international education at NYU.</p>
<p><strong>Michael Hingson</strong>  08:33</p>
<p>Okay, and so what was your Bachelor's</p>
<p><strong>Hillary Spiritos</strong>  08:37</p>
<p>in theater and comparative religion?</p>
<p><strong>Michael Hingson</strong>  08:41</p>
<p>That's a little different than international education. What prompted you to</p>
<p><strong>Hillary Spiritos</strong>  08:44</p>
<p>switch? Yeah, so that's a great question. So I actually changed my major in my junior year of college because I didn't believe that anyone would be accepting of me majoring in theater and comparative religion as two separate things, and I didn't think it was good enough, and I had all these judgments again from messaging that I received as a young person, and I finally decided that I wasn't going to listen to that. So I changed my major, and I actually worked in the theater and live events production for five or six years after college, and loved it, but I found that it wasn't fulfilling in the way that I wanted my work to be. It wasn't as soul feeding as I wanted my work to be. And I realized that I was an RA at Duke University, and I I just truly loved working with young adults and helping them find their path and figure out what they wanted to do with their life and who they were and what they valued and and so I found that I really wanted to be in the world of higher education, so I went and got my master's.</p>
<p><strong>Michael Hingson</strong>  09:49</p>
<p>But you didn't do that right out of getting a bachelor's. It was a little bit later.</p>
<p><strong>Hillary Spiritos</strong>  09:53</p>
<p>Yeah, it was about five or six years later. Wow.</p>
<p><strong>Michael Hingson</strong>  09:55</p>
<p>So what did you do for the theater while you were working?</p>
<p><strong>Hillary Spiritos</strong>  09:58</p>
<p>I. Yeah, I was a stage manager in the theater, and then I was a Live Events Producer, so concerts, festivals, movie premieres, anything like that. I helped</p>
<p><strong>Michael Hingson</strong>  10:11</p>
<p>produce. Did you do a lot of that around New York?</p>
<p><strong>Hillary Spiritos</strong>  10:15</p>
<p>Yeah, so New York, LA, I also worked in Boston, actually, both as in the theater, as well as at a university in Boston after I had gotten my masters. So yeah,</p>
<p><strong>Michael Hingson</strong>  10:29</p>
<p>I always enjoyed going to Broadway shows. There's, there's nothing like live theater. I agree. Yeah. I mean, it's, it's just a totally different kind of environment, and it's so much more fun than watching a movie or whatever, the sound is different and better and just the whole performance. There's nothing like seeing something on the stage. Yeah?</p>
<p><strong>Hillary Spiritos</strong>  10:54</p>
<p>I mean, I think it's all about To each their own. Right? There are actors and people who find that movies have changed their lives and and I definitely have movies that I watch over and over again for comfort, same with TV shows. But for me, personally, the theater, there's nothing like live theater. Live theater is like energizing for me, and if I go too long without seeing it, I get a little</p>
<p><strong>Michael Hingson</strong>  11:18</p>
<p>Yeah, well, you're in a in a town that has a fair amount</p>
<p><strong>Hillary Spiritos</strong>  11:22</p>
<p>of theater? Absolutely, yes.</p>
<p><strong>Michael Hingson</strong>  11:25</p>
<p>So what are your favorite movies? Oh, oh.</p>
<p><strong>Hillary Spiritos</strong>  11:30</p>
<p>I mean, I guess it depends on what genre we're talking about. But I really love the genre of, like, inspirational sports movies. I that also I remember watching all of those and just really resonating with the character of the coach and realizing that that's kind of who I wanted to be in life, that person who recognized the potential and helped everybody reach their potential. So I loved, you know, the Karate Kid and Mighty Ducks and, like the replacements and strictly ballroom and and miracle and, you know, any Rocky,</p>
<p><strong>Michael Hingson</strong>  12:10</p>
<p>you name it, yeah, A League of Their Own.</p>
<p><strong>Hillary Spiritos</strong>  12:14</p>
<p>Oh, League of Their Own is incredible.</p>
<p><strong>Michael Hingson</strong>  12:16</p>
<p>Absolutely, yeah, I always like the league of their own. Yeah,</p>
<p><strong>Hillary Spiritos</strong>  12:19</p>
<p>the natural is also a great fact be the natural.</p>
<p><strong>Michael Hingson</strong>  12:22</p>
<p>And I read the book long after seeing the movie, but I, but I read the book, and that was worth reading as well.</p>
<p><strong>Hillary Spiritos</strong>  12:32</p>
<p>I think I've also read it, but I'm not, I can't.</p>
<p><strong>Michael Hingson</strong>  12:38</p>
<p>Yeah, it's been a long time since since I've read it, but it was fun. I don't know my probably one of my favorite movies, and I love to quote it all the time. Goes away from sports. It's Young Frankenstein, but I'm a Mel Brooks fan. So what can I say? Oh yeah.</p>
<p><strong>Hillary Spiritos</strong>  12:55</p>
<p>Oh yeah. I mean, that's an incredible film, too. And I would say I love a lot of movies that are not inspirational sports movies as well, but yeah for sure,</p>
<p><strong>Michael Hingson</strong>  13:03</p>
<p>yeah, and I've always liked Casablanca. That's still one of my favorite movies of all time.</p>
<p><strong>Hillary Spiritos</strong>  13:09</p>
<p>Classic, absolutely,</p>
<p><strong>Michael Hingson</strong>  13:11</p>
<p>a classic, absolutely yes. But there's still nothing like going to see things on Broadway. You know, I used to see, I watched Damn Yankees the movie, and then when I lived back in the east, we got to see Damn Yankees on Broadway. I actually saw it twice. The second time was with Jerry Lewis playing Mr. Applegate, the devil, and it was the only thing he ever did on Broadway. And we, before we went to see it, there was a my wife read an interview with him, and he said his father had told him, you won't have really ever arrived in entertainment until you do something on Broadway. Well, he did a great job in the play. It was well worth seeing.</p>
<p><strong>Hillary Spiritos</strong>  14:00</p>
<p>Well, yeah, I mean that that's a challenging statement for sure. And I think it depends how you how he took that right, but that can also be very disheartening,</p>
<p><strong>Michael Hingson</strong>  14:11</p>
<p>yeah, yeah, well, he took it, he took it the right way. And, and, you know, he, I think he thought his dad was, was hoping his dad was watching from wherever his dad was and saw him on Broadway, but Broadway plays are fun, and I've seen a number on Broadway, and I've seen some plays not on Broadway, but still, people did a great job well. So you anyway, you did theater, and then you went back and got your master's degree, and you wanted to deal with young people. Why? Specifically just young people?</p>
<p><strong>Hillary Spiritos</strong>  14:50</p>
<p>I think that young adults are exist in such an incredible but volatile space. So like throughout life, we go through on this track of all pretty much doing the same things at the same time, at the same pace with everybody else. And then when we meet or when we get to university, there just becomes so many more paths, and paths start to diverge, and everyone starts to get a little bit mixed up, and then once you're out of university, then that happens even more, and that can be a period of incredible opportunity and possibility and excitement, but it can also be a time of really a lot of anxiety and challenges and obstacles and fear of the unknown, and I think that that is a really exciting, interesting, dynamic place to be. I also just love the ethos of young people, of I'm not going to take that this is the way it's always been done, mentality. I'm not going to just let whatever is going on in the world wash over me. I'm going to actually take a stand. I'm I'm going to stand for what I believe in. And I think that's just a really, I mean, there are some real fierce young people out here, out here, and so that's really uplifting and really motivating and energizing to see.</p>
<p><strong>Michael Hingson</strong>  16:18</p>
<p>Do you think that it's different now than it was, say, 30 or 40 years ago, in terms of dealing with youth and young people in terms of what they face and how they face it. Has it? Has it changed much? Or do you think it's really basically the same? And of course, the other logical question is, Is it easier or harder now?</p>
<p><strong>Hillary Spiritos</strong>  16:39</p>
<p>Absolutely, so I think that it is absolutely part of the human condition to try to figure out who you are and what you want, and that is something that young people are constantly dealing with at every generation. So that's absolutely true, but I do believe that there are certain things that make it harder for this generation, the Gen Z and Millennial like cohort, I think that whether that's the covid pandemic, social media, helicopter or lawn mower, snow plow, parenting, whatever you want to call it, that just this general state of the world, there are all of These structures and systems in place that are crumbling and broken, that young adults are having to get a grip and understand and find their feet in a world that is constantly shifting and and not meeting their needs. So I think it is definitely, I mean, harder is challenging to rank, right? Because, like, obviously, there are very hard challenges in various generations, but I do think it is very different.</p>
<p><strong>Michael Hingson</strong>  17:49</p>
<p>Well, you know, in 1917, 18, we had the pandemic of the flu. So it's not like this is the first time we've ever had that, but sure, it just seems to me, with everything that's going on today, with with social media, with instantaneous communications and so on, and probably other things where a number of people are raised in fear oriented environments, it is definitely a lot more challenging to be a youth growing up today. They're just too many challenges, much less you mentioned helicopter and other kinds of parents, I would assume that they're operating more out of fear than anything else, which is why they do what they do.</p>
<p><strong>Hillary Spiritos</strong>  18:36</p>
<p>Well, that's interesting. I think they absolutely could be operating out of fear, and they can be operating out of the I want you to reach this echelon. I want you to do this thing, have this job, so that you will be secure and safe. However, we know that that's not a given, right? There's no such thing as security in that way. But I would also say there's a way to be operating out of a projection of what they wish that they lived, and they're passing that along to their children as well. So there are various ways that it can manifest</p>
<p><strong>Michael Hingson</strong>  19:12</p>
<p>that's probably been somewhat true though, through most generations, although it may be a little bit more the case now, because there's so many outside forces, and they want to keep their kids from having to put up with all of that.</p>
<p><strong>Hillary Spiritos</strong>  19:23</p>
<p>Yeah, I would also say that their parenting used to be a little bit more hands off, and it is now. Let me remove the obstacles from my children's lives and let me and that's a generalization. Obviously, not all parents are like that, but there is a big push to let me make it somewhat easier, and that's not to say don't support your children, and that's not to say don't help them out. That's not to you know, but in removing all the obstacles, young people aren't given the opportunity to build. Of the self reliance and the resilience and the self trust that they need to move forward,</p>
<p><strong>Michael Hingson</strong>  20:05</p>
<p>yeah, and it may ultimately come down to, how many of the obstacles are you really removing, but? But that is true, that they make it they think easier. But the reality is, there are reasons why we all have to go through different situations to learn</p>
<p><strong>Hillary Spiritos</strong>  20:26</p>
<p>Sure, absolutely, I think if you, if you don't develop resilience or self reliance or grit, I think that that is, that is going to be a very challenging life until you learn to really develop those traits, those skills, tools,</p>
<p><strong>Michael Hingson</strong>  20:46</p>
<p>I know for students with disabilities. And this goes back 50 years. I know here in California, a number of the colleges and universities started hiring people to run offices for students with disabilities, and they would come in and Oh, we'll get we'll, we'll, we'll make sure you have your textbooks, we'll make sure you have a place to take your tests. And they do any number of things for students that some of us who grew up a little bit before those offices realized that the offices were were really creating more of a problem than a great solution, because they did everything for students, rather than students learning to do things for themselves. Students didn't learn how to hire people to read information for them, or how to go to professors and advocate for what they needed, because they just relied on the offices. And the offices would say, well, students don't know how to do those things, yeah, and they never will. It's the same, it's the same kind of concept. But you know, the reality is that there is a reason why there is value in having challenges put before you to overcome and deal with</p>
<p><strong>Hillary Spiritos</strong>  22:07</p>
<p>Absolutely, absolutely. I mean, it helps you recognize what you're capable of, and it also helps you realize that you have been through maybe something difficult previously, or you've gone outside of your comfort zone or tried something new or whatever, there's precedence there that you can do something like that again, and if you don't have those experiences, then you are unsure. I mean, I have clients who have not built up these experiences, or they don't recognize the experiences that they've had, and that's part of the work that we do, is that then they just feel so unprepared to go out in the world because they don't know what they're made of.</p>
<p><strong>Michael Hingson</strong>  22:47</p>
<p>Yeah, yeah. And it is, it is a real challenge. And you know, the other part about it is that what referring back to the offices for students with disabilities, what the offices should be doing, is encouraging students to to do the work, and then saying, this is what, what I actually went through, and then actually saying, if you have a problem and you can't get the things that you know you need to have, will help you. We will. We will bring the resources of the university to, for example, to to bear, to get you what you need. But you have to be the one to initiate it. And I think that's the issue.</p>
<p><strong>Hillary Spiritos</strong>  23:32</p>
<p>Sure, absolutely, it's it's it's the it's the asking questions without trying to figure out what the answer is yourself, or trying to find the answer yourself. And I think that can be manifest in many ways, and I think that that is also indicative of like a larger of a larger system, which is not being able to trust that you can figure it out, not being able to trust that you have the answer or that you can, like, trust your inner voice or your gut, and so you look outward and that so it can be part of a task, but it can also just be. It can manifest in your just general life.</p>
<p><strong>Speaker 1</strong>  24:14</p>
<p>Yeah. So what does redefining success mean today for young people, and how do they separate their goals from what society expects them to do, or societal expectations?</p>
<p><strong>Hillary Spiritos</strong>  24:28</p>
<p>Yeah, absolutely. So, as I kind of alluded to before, is that we learn these definitions. We learn these we have these messaging from when we were younger, and we learn what success means, what failure means, what courage is, and we start to internalize what we think other people will see as acceptable or good enough. And what we need to do is unpack that and. Try to redefine success and failure and all the rest of it for ourselves so that we can live our own lives and not be at the mercy of our prior messaging, childhood wounds of our parents, hopes and dreams and fears, perhaps what people of people in society might deem as not good enough, or not interesting, or whatever we want to live according to what we think we value. And so that would that's what redefining success means.</p>
<p><strong>Speaker 1</strong>  25:32</p>
<p>How do you teach people how to redefine success? You you have a coaching process that I assume that you use. So what is that? How does all that work?</p>
<p><strong>Hillary Spiritos</strong>  25:42</p>
<p>Yeah, so it's a three month process, and it's called aligned and alive. And the first month is helping young adults really get to the root of who they really are, what they really value, and what they really want their life to look like. And it is going deep, and it is being honest and answering those questions outside of societal expectations, and cutting through the noise to the best of their ability. And then the second month is really honing in on what is blocking you from going after the life you want, from imagining the life you want to create, and creating the life you imagine. And then the third month is reevaluating those what we those of things that we talked about in the first month, so who you really are, what you really value, and what you really want your life to look like. These things probably have changed over the course of this time, as you've kind of uncovered new aspects of yourself, and then we create an actionable strategic plan so that you're not just going off into the world unprepared and feeling unprepared to kind of take the next step. And there are absolutely follow up calls to just make sure that you feel the most secure and that you if you have any questions or kind of feel like you want to check in, that's absolutely acceptable and possible and hope like I hope you will and we will set up. And there are also people who don't work on this three month platform, but they also just meet with me regularly. So it's it depends on what you're looking for. This isn't a one size fits all situation.</p>
<p><strong>Michael Hingson</strong>  27:24</p>
<p>Yeah, what? Which makes sense? It it shouldn't be a one size fits all because everyone is a little bit different. Needless to say, absolutely. So I didn't mention it before, but we should talk about what is the name of your company?</p>
<p><strong>Hillary Spiritos</strong>  27:39</p>
<p>So the name of my company is called bat out of hell. There you go.</p>
<p><strong>Michael Hingson</strong>  27:44</p>
<p>See how did you come up with that? It's I think it's great.</p>
<p><strong>Hillary Spiritos</strong>  27:48</p>
<p>Thank you. I really love and have a kinship with bats. I think that bats are highly adaptable, perceptive, social creatures, and they spend a lot of their time upside down, so they see the world in a different perspective, and they symbolize transformation and rebirth and the shedding of the old to come into the new and out of the darkness and into the light, all of which I really resonate with and want the energy of the business. And then I also am not a one size fits all cookie cutter coach, let alone person. And I, and I wanted a name that kind of had that ethos, had that a bit of rock and roll in it, if you will. And so, yeah, I feel like it's has real momentum to it, and a real edge, which is great.</p>
<p><strong>Michael Hingson</strong>  28:44</p>
<p>And so you, of course, feel a great kinship for the TV show in the movies Batman, right? Just checking,</p>
<p><strong>Hillary Spiritos</strong>  28:51</p>
<p>yeah. I mean, there is, I'm not the biggest Batman fan, Marvel or super, but I will say there I did talk about this with people about how Batman, if I'm correct, embraced what he was most afraid of, and took that to help him fight the bad villains in Gotham. And so that is an incredible thing to do, to take what is blocking you, to take those fears, anxieties and and insecurities, and recognize where they come from, own them to and understand how they influence and manifest in your everyday life, so that you're not at the mercy of them. That's basically what Batman does. And that's great. That's dope.</p>
<p><strong>Michael Hingson</strong>  29:37</p>
<p>I think that happened probably more in movies than in the TV series, but that's Sure. Adam West was an interesting character for TV, but that that's fine. I actually sat a row in front of him on an airplane flight once, he was a whole lot different on the airplane than he was as Batman was interesting. Did you talk to him? No. He didn't have any interest in talking to anybody except, I guess it was his agent or or someone who he was with, and that was the only person he talked with. Okay, that's that's a lot. What do you do? You know, well, so the the thing is, though, that I think you're right. Batman, like anyone had fears and he and especially in the movies, he learned to embrace them and did the things that he needed to do. He he chose his life, although there were things that that led him to do it, he still chose his life and operated accordingly. And that's something that we all have the opportunity to do, is we can make choices. I think it's important that we monitor our choices. That is when we choose things. I can I can go back many years in my life and see how I got to where I am today by the choices that I made. And I think that's a thing that is worth people doing, is being introspective and and thinking about what you do, what you did, and how you got where you are, not in any kind of a blame way, but rather just to know, and that also helps you then decide where do we go from here,</p>
<p><strong>Hillary Spiritos</strong>  31:25</p>
<p>absolutely, to constantly or consistently, take stock of who you are and what you want, and to ask yourself questions of, is that true? Is that actually what I want? Is that actually what I value? Is that what I believe is, Am I doing this because somebody else says I should? Am I doing this because I don't want to be embarrassed, like, am I excited to do this, or excited and anxious, or do I just really not want to do it? All of these questions are really important to continually ask ourselves. But I think if you haven't learned to ask yourself those questions, or if you're feeling really lost at sea, or if you're feeling like you really just don't know how to cut out the noise, then it might be beneficial to talk to somebody. But absolutely, that's something that that's being introspective and reflective is is vital?</p>
<p><strong>Michael Hingson</strong>  32:19</p>
<p>Yeah, I think that's extremely important to do, and it's it's also all about working to keep fear from controlling you, and learning how to control fear. And the more you look at like, what, what you do every day. And I encourage people, as they're going to sleep at night, to be introspective. What happened today? What? Why did I react to that? Why? Why was I afraid? What can I learn from that, or even the good stuff that went really well, but how might I do it better? Being introspective and really listening to your inner voice helps a lot in being able to deal with fear.</p>
<p><strong>Hillary Spiritos</strong>  33:01</p>
<p>Absolutely, absolutely. I think it's the question of, are you able to listen to the to your inner voice? Do you trust your inner voice? Do you listen to your inner voice? Is there a reason why, even though you hear it, you're not doing it? Is there a reason why you're not taking the steps to engage with your life the way that you want. Do you not even know what the life you want to create is? And I think that these are really like listening to your inner voice is absolutely critical. It's vital. But sometimes it's not the easiest thing to do,</p>
<p><strong>Michael Hingson</strong>  33:38</p>
<p>no because we haven't learned to do it. The more we work at it, the easier it becomes. It's a matter of really exercising that muscle that is our mind. Because we can learn to trust that inner voice. We can learn to listen to that inner voice, but we have to make the choice to do it. No one else can do that for us, absolutely.</p>
<p><strong>Hillary Spiritos</strong>  33:59</p>
<p>And I think that's that's really important information, right? Because we're the ones that have to live with the consequences of our choices. We have to live. We're the ones who have to live in our lives, so to look outward for answers rather than looking inward. While it might feel more comfortable and you feel like, oh, that way I want won't make mistakes, or people will deem it acceptable, because I've I've taken the census, and everybody thinks that this is what I should do. It doesn't save you from you're the one who actually has to go through the motions, and you might be living someone else's life, and you're going to realize that at some point or another. Yeah.</p>
<p><strong>Michael Hingson</strong>  34:43</p>
<p>And, and, I guess, in a sense, hopefully you will realize it and use that to advance and go forward and more. Learn to listen to your inner voice and more. Learn to not be afraid of so many things. Yeah.</p>
<p><strong>Hillary Spiritos</strong>  34:57</p>
<p>And, I think that it's you. It's lovely to recognize that and try to get on the right path, or let's say, your path earlier rather than later. Yeah, because what you don't want is to necessarily look back and realize that you've lived your life according to someone else. It's the number one regret of the dying, right? So obviously, we do that to the best of our abilities, because all we can do is make the best decisions with the information that we have at the time. So it's keep it's a constant constant, trying to figure it out, but you we want to get on that. We want to live our most authentic life as as much as possible.</p>
<p><strong>Michael Hingson</strong>  35:41</p>
<p>Sure, you talk a lot, or you refer to reclaiming your 20s and 30s and so on. And I think that's an interesting thing, because it's it was a probably most people view it as a simpler time in life. But what are some of the misconceptions that people actually have about their 20s and 30s, and how do you refrain from dealing with uncertainty and turn it into opportunity?</p>
<p><strong>Hillary Spiritos</strong>  36:12</p>
<p>Yeah, that's really an interesting question, and it's a way really interesting way of phrasing it, because when you're older, you do tend to say, Oh, if only I, like, realized this in my 20s, because the or, like, what I could tell my 20 year old or 30 year old self is because actually, your 20s and 30s are fraught with a lot of challenges and a lot of insecurities and a lot of fears, and They're actually not necessarily simple times, but I would say some misconceptions are that you need to have it all figured out, that you're running out of time, that it's too late, or that you're behind, that everybody else has it figured out, and you you're lost, that your 20s are for figuring things out, and then once you hit your 30s, you're supposed To have it all figured out, and all your ducks in a row, the idea that your path is straight, and once you make a decision, then you're off to the races. And like you don't ever have to think about it again. If I could just pick the right career, pick the right partner, pick the right industry, I'll just be done. And that's that's not how life works. No. So I would say that we want to reframe uncertainty and all of these questions as opportunity. And so life is uncertain. And so when you learn to see uncertainty as possibility and obstacles as opportunity for growth, then you will begin to have more forward momentum, have live your live a more authentic life, and learn more about yourself and gain self trust and resilience and self reliance. And that's that's what we want to learn how to do in our 20s and 30s and beyond</p>
<p><strong>Michael Hingson</strong>  38:00</p>
<p>and beyond, because the reality is, it's all part of the same thing.</p>
<p><strong>Hillary Spiritos</strong>  38:04</p>
<p>Sure, absolutely, yeah,</p>
<p><strong>Michael Hingson</strong>  38:08</p>
<p>it, it may or may not get any simpler, or maybe we learn enough things that it looks like it's simpler, but because we've learned certain things that help us get through whatever it is we have to get through. But the reality is, it's all about learning. I think, yeah, go ahead.</p>
<p><strong>Hillary Spiritos</strong>  38:27</p>
<p>No, I just I think it absolutely is. So I think it's about if you start to recognize this in your 20s and 30s, you will as you go older, the wisdom comes with recognizing that you've done things like this. You've got a lot in your backpack. You have a lot of tools, you have a lot of experiences. You have the wisdom that comes with that. You have the self reliance and the self assurance that comes with that. And you know that you're going to be okay. You know that you can get through it because you've done it. So I think what being an adult means is, am I do I trust myself? Am I secure in who I am? Am I someone? Can I soothe myself? These are questions, rather than like, do I have the home, the kids, the you know, the traditional markers of adulthood really don't mean anything anymore. But what's really important is, Am I okay with me, and how do I want to engage in the world?</p>
<p><strong>Michael Hingson</strong>  39:22</p>
<p>Yeah, and the reality is that it is, I think, going back to something we talked about before, it is tougher today, because there are just so many external meth or things that influence or that try to influence, and it probably is a lot more difficult than it than it used to be, because towns are larger, there are more people around. You've got social media, you've got so many other things that you face daily, probably a number of which we didn't used to face, or at least not to the same degree. So. It is more of a challenge than it used to be.</p>
<p><strong>Hillary Spiritos</strong>  40:03</p>
<p>Sure, it's definitely it's definitely different, but I do believe that say that there are inflection points, right? And I do think that the advent of social media is a huge inflection point, and something that is not beneficial for young adults of today. Yeah, and it is in many ways detrimental and so but it is something that is here, and it is something that young adults have to navigate. How</p>
<p><strong>Michael Hingson</strong>  40:35</p>
<p>do you teach them to deal with all of that, all the noise, all the social media and everything else, because it's all there. And I'm sure that you as a coach, face this, because you hear it from the people that you work with. Well, but all this is going on. How do you teach people to know what to cut out, or how to cut out a lot of that, to be able to get back to that, I've got to really know me absolutely.</p>
<p><strong>Hillary Spiritos</strong>  41:02</p>
<p>So there are many tools that one can engage with. So there's actually sitting quietly and reflecting like literally cutting out the noise. There are mindfulness practices and meditation, there's journaling, and there's getting out in nature and exercise and dance and creative expression, and there are definitely tools in which you can get out of your head and into the body and and learn to literally cut out the noise. But I think what's really important is to figure out what resonates for each person, because, as we've said, everybody is different. But in particular for social media like it is really important to have an awareness of why you're using it so it feels like a neutral platform, or maybe it doesn't anymore. People are waking up to it, but it's optimized for engagement, and what you're seeing is someone's projected, curated reality. And so you want to ask yourself why you're doing it. You don't want to sit there and mindlessly scroll. You want to ask yourself what you're trying to get out of it. Are you looking for connection or validation, or creative inspiration or connection? And that can help you navigate through and help you realize what you want to get out from it, and not just like take it all in mindlessly, and we want to obviously be skeptical, skeptical of the information, and we want to limit our use, if not cut it out fully. And it's not a replacement for human connection. A lot of people we have feel like have a loneliness epidemic, because it's not, while social media does connect people, it's not a replacement for human to human connection. So it's really important to keep that in your life. And so I think it's just really important to continually engage with these questions of why you're engaging with it, and what it makes you feel, and how does it serve you? And do you want to be at the mercy of that? And the more you start to question it, the more you can break down those ties,</p>
<p><strong>Michael Hingson</strong>  43:16</p>
<p>yeah, and the more of that you do, then again, the more you're practicing some of that introspection that we talked about earlier, absolutely, which is really what it's all about. There's nothing wrong with, I don't want to call it second guessing, but there's nothing wrong with thinking about what you're doing, what you did, and using all of that as a learning experience. Life's an adventure. We should we should take it that way.</p>
<p><strong>Hillary Spiritos</strong>  43:43</p>
<p>Well, that's absolutely true as well. It's like all of these experiences are experiences. All of these are adventures. All of these are opportunities for growth, learning more about ourselves. And I don't want to minimize or belittle the fact that everyone needs to your life needs to be sustainable. You need to be able to like, live your life financially. So it's not like it's all fluff and but I do think it's important to recognize that this is all just a learning experience. Nobody really knows what they're doing. We're all trying to figure it out. So it's okay to take a little bit, cut yourself a little bit of slack, and be nicer to yourself and and it's actually really important to cut out the critical voice in your head, because that that is actually a huge reason of why you are feeling</p>
<p><strong>Michael Hingson</strong>  44:38</p>
<p>stuck. Yeah, I've said many times on this podcast that one of the things that I've learned over the last couple of years is to stop saying I'm my own worst critic. I used to do that because I will like to record speeches when I travel and speak publicly, and I come back and listen to them, and I always just sort of quickly. He said, I'm my own worst critic. I want to really listen to it, because if I don't tell me, nobody else will. And I realized what a negative thing to say. And I finally realized I should be saying I'm my own best teacher. Because in reality, no one can teach me anything. They can provide me with information, but I'm the only one that can truly teach me or open me up for learning</p>
<p><strong>Hillary Spiritos</strong>  45:21</p>
<p>that's beautiful. I love that I definitely have realized over the course of my life, that I have and I have certain narratives. We all do have certain narratives and stories that we've told ourselves about who we are as people that are actually quite negative and like we're not this kind of person, or we're not capable of this, or we're not the kind of person that does that, and it's actually limiting, and it's not going to help us in the long run</p>
<p><strong>Michael Hingson</strong>  45:50</p>
<p>well, and we've got to get over this negativity. Just also you do, yeah, the other thing is, I don't like failure. I don't like the term failure because it is so negative, I think that things don't always work out the way we expect. And if we view it as a failure, that's an end, but it's not. It is okay. Something happened. It didn't go the way I wanted. What can I learn from that? And that's the part I think that most of us miss. We don't take that step to really step back or jump back a little bit and go. What do I learn from this that will help me not make the same judgment as as last time? Will not make it go the same way. How do I make it go better next time?</p>
<p><strong>Hillary Spiritos</strong>  46:35</p>
<p>Yeah, and I think it definitely doesn't help that as young people, we are. We are like system, systemically taught to believe that grades and achievement is of the utmost importance, and the worst grade you can get is an F, and that means it's not good enough. Like that is the lesson we are learned. We are taught over and over and over again. So it is obviously not hard to deduce why we have this definition of failure. Yeah, and obviously our parents and other people in our community perhaps might have such fears, as we've talked about previously in this conversation, that might be like, if you do this, then you might fail at this. You like don't necessarily pursue this career, you might fail at this, and that's perceived to be a really bad thing. Yeah, but as you're saying, If you again, a failure is another way to read, another word that you may need to redefine. Because failure doesn't mean we're terrible. Failure doesn't mean we're incapable. Failure doesn't mean that we should, we should be never like we should stop doing this all together. It's not, it's not a judgment of our self worth. It's just a data point to help us realize, oh, this is not something that I maybe want to engage with, or, oh, I need to learn a little bit more about this, or whatever it might be. I also think it's important to recognize that failure, really, in my opinion, is not trying and not living the life that you want to live. It's if I believe that you can understand failure as like I'm just abdicating my responsibility to make these choices to somebody else, and I'm going to live the life that they've laid out for me, or not trying the things that you want to do, those could be perceived as failure. That's really the only way that can happen. The other</p>
<p><strong>Michael Hingson</strong>  48:32</p>
<p>part about it, though, is sometimes there may be some other cause for you're not succeeding at doing something. For sure, it could be you're dyslexic, and you don't, you don't do well at reading things, and nobody has diagnosed that. Nobody's figured that out, which is, again, another reason why it's always good for you to be analytical about what you do and and be introspective, or be willing to ask,</p>
<p><strong>Hillary Spiritos</strong>  49:00</p>
<p>absolutely, that's a great point, absolutely,</p>
<p><strong>Michael Hingson</strong>  49:05</p>
<p>because all too often we just tend to make assumptions. As you've pointed out, yeah,</p>
<p><strong>Hillary Spiritos</strong>  49:14</p>
<p>you always want to ask yourself, Is it true and how does that serve me? How does that belief serve me? Is it keeping me stuck?</p>
<p><strong>Michael Hingson</strong>  49:21</p>
<p>Right? Well, how do you help your clients navigate fear, and especially the fear of disappointing others and so on, as they're growing up and as they're gaining more experience?</p>
<p><strong>Hillary Spiritos</strong>  49:35</p>
<p>So this is actually definitely what we've been partially done, right? So it's redefining these, redefining failure for yourself and like or with any you know, just thought or assumption and asking yourself, Is it true? How does that serve you? Do you want to live at the mercy of that thought or belief and the fear of disappointing others? Is really interesting, because, as what we said before, it's not it's not someone else's life, it's your life, and you're the one who was to exist in that world. And it's also interesting, just as a note to recognize, sometimes we think we're going to disappoint somebody, because we assume what their response is going to be, but we've actually never had that conversation with them. So is that even true? Like, have you even had that conversation with them? Because we can often scare ourselves with these assumptions of what we think their response is going to be. So if we really don't even take the time to ask, but we're like, oh my god, we're paralyzed by the fear of of what we think they'll say. Then that's something we want to break through. And I also just think again, it's really important to recognize that you we want to build and form a relationship with our inner child, and so the way to live your fullest, fiercest, most authentic life and live the life you imagine is by creating a relationship with your inner child, because that is where your spark, your creativity, your passion, your zest for life, lives, but it's also where your fears and securities and anxieties live. But when you recognize that you are a composite of all of that, that is true, self love, and you can give that to yourself and other people, and also, again, when you recognize and own your fears and securities and anxieties, you're not at the mercy of them. And you can decide, I'm not going to bow down to them. I am going to move forward, I'm going to muster up the courage to move forward in the face of these fears and do what I want to do. Yeah,</p>
<p><strong>Michael Hingson</strong>  51:49</p>
<p>which makes a lot of sense. Well, you know, one of the things that I was wondering, how long have you been coaching? Let me ask that.</p>
<p><strong>Hillary Spiritos</strong>  51:56</p>
<p>So I opened up my business during the pandemic, so in 2020 but I've been doing this work for a lot longer than working in universities.</p>
<p><strong>Michael Hingson</strong>  52:09</p>
<p>So what did you do at universities? You worked in academia a long time?</p>
<p><strong>Hillary Spiritos</strong>  52:13</p>
<p>Yeah, so I was an academic advisor, and I got the reputation of being like my meetings just happened to run a lot longer, and I was not interested in having transactional conversations with students. I was more interested in trying to figure out who they are and what they wanted and why they weren't going after that, and what they wanted to major in, and what they wanted from their college career and beyond. And we got deep sometimes. And so, yeah, I was, I was someone who who just dug a little bit deeper for sure,</p>
<p><strong>Michael Hingson</strong>  52:45</p>
<p>well, and you I would think because of that, made students really think and become a lot more analytical about themselves.</p>
<p><strong>Hillary Spiritos</strong>  52:56</p>
<p>Yeah, I think it's really important to recognize why you are doing something, you know, I I ran into students, and I still have clients today who feel like if they don't know what they want to do, they should study business, or they really love art and drawing, or fashion or what, or some creative field, and their parents say that that's not good enough, and that they should study business or go into medical School or what have you like, there are lots of things that we accept as true or like, you know, maybe, oh, I can't study something in the humanities. I won't get a job from that. That's not important. You know, there are a lot of things we accept as true based on what society tells us, what society values, seemingly, what our parents and our community value, and it's really important to start questioning that and asking if that's really what we want to do. Because if you don't know what you want to do, and you think you're going to study business, because that's a catch all, but you actually realize that you don't enjoy math and you don't want to spend your day in front of a computer, you don't want like then you're going to be miserable. And it's really important to recognize that that's okay to not want that.</p>
<p><strong>Speaker 1</strong>  54:04</p>
<p>I really think one of the most important things to get out of college, and for those who don't go to college, then you get it from high school or from alternative ways. But I think that one of the most important things is not even necessarily dealing with your major but it is all this whole concept of character development. It's all the other lessons that you learn because you're in an environment where you have to do things differently than you expected that you were going to based on what your parents and other people told you. And I think that's one of the most important things that we could ever have happened to us is that we step out away from at some point in our lives, our</p>
<p><strong>Michael Hingson</strong>  54:48</p>
<p>growing up period, and we really put ourselves in an environment where we have to discover new things again. That's all part of life and being adventurous. Yeah.</p>
<p><strong>Hillary Spiritos</strong>  54:58</p>
<p>I mean, as someone who has worked at. Academia for a long time and still does a little bit of hot gossip. I absolutely believe that academics is probably the least important part of college.</p>
<p><strong>Michael Hingson</strong>  55:09</p>
<p>Yeah, I wasn't going to say that directly, but I agree.</p>
<p><strong>Hillary Spiritos</strong>  55:14</p>
<p>Yeah, it is mostly what is real. I mean, sure it's very important to learn things absolutely, but it is really important to engage with different perspectives, learn adaptability and communication and time management, and figure out who you are and what you value and what your place in the world, and what impact you want to have on the world, and how to navigate systems that you're unfamiliar with, and how to, how to engage in the world the way you want to. I mean, to try new things, take classes that you think you might be interested in, or like that are totally not, not related to your major, like whatever it is. I think it's absolutely 100% I agree.</p>
<p><strong>Speaker 1</strong>  55:56</p>
<p>The other part about it is, though, there are also a lot of people who who won't go to college, but doesn't look they don't have the opportunity to do that same learning. Absolutely, oh absolutely. Yeah, there are a lot of ways to get it. Makes a lot of sense, sure,</p>
<p><strong>Hillary Spiritos</strong>  56:11</p>
<p>and, and, and that's definitely true in general, but especially within the states. And I think this is the case worldwide. Education is often becoming inaccessible for a lot of people, and so you can absolutely engage this part of your life, in your job, in in volunteer work, out in your community, whatever it might be, absolutely it's just the question of the energy and the motivation and the intent that you bring.</p>
<p><strong>Michael Hingson</strong>  56:44</p>
<p>Yeah, what does leadership mean to you, and how do you work to help young people learn or start to learn, to lead authentically?</p>
<p><strong>Hillary Spiritos</strong>  56:54</p>
<p>So leadership, to me, is not a title. It's a behavior. It's a sense of self. So it's vision, it's integrity, it's It's empathy, it's courage, communication, authenticity, resourcefulness, all of these things, resilience, to tolerate discomfort and risk taking and so knowing yourself is crucial. What are your strengths? What do you enjoy? What do you value? What are your goals? How do you want to spend your time? What do you stand for? What impact do you want to have? And so we want to practice empathy and active listening to for ourselves and other people. So that means, again, like stopping the critical voice, not judging yourself, asking yourself if this is really what you want, really checking in with yourself and getting to know yourself. We want to build resilience and self reliance and self trust. So again, practicing obstacles is opportunity and for growth and learning how to emotionally regulate yourself and embrace risk taking and the unknown. And we want to cultivate our communication skills, so cultivating our own voice and understanding our own narrative again, as we spoke about and learn to have difficult conversations and not being afraid of somebody else's response and being okay with how they respond, and not taking it as a as like something about yourself criticism, right? As a criticism, exactly, and so, and then be just being a lifelong learner, right? So it's about life is, God willing, hopefully long, and you will pivot, and you will grow and change and embrace that opportunity, and don't be afraid of the fact that things might change. And this is, again, learning to listen to your inner voice, yeah,</p>
<p><strong>Michael Hingson</strong>  58:55</p>
<p>well, and I think that that's really, of course, once again, probably goes out saying that's what it's really all about. Well, how about I think some people say Gen Z isn't really prepared for the real world. What do you think about that? Yeah, I'm still trying to decide what the real world is. But anyway,</p>
<p><strong>Hillary Spiritos</strong>  59:16</p>
<p>right? So there, there are some assumptions made in that question, right about what the real world is, and and I also, but I want to focus on what the word I'm prepared really, yeah, because perhaps Gen Z is, quote, unquote unprepared in the way that traditional markers might understand. But millennials and Gen Z really grew up in a different world that is shaped by technology and mental health awareness and global crisis crises and social media. That doesn't mean they're unprepared, it just means they're prepared differently, and so in many ways, actually, Gen Z is more equipped to understand the complexity. The modern world. They're digitally fluent. They're able to understand mental health and diversity and inclusion. They question outdated systems that are broken and that are not working for the world and people in the world. And so what gives me hope is that people are not accepting that this is how it's always been been done, mentality, their purpose and mission driven. They're extremely adaptable. Have great emotional awareness, and they're willing to speak out and challenge norms. And so I truly believe that young people are the stewards of our planet, and the more that they live with curiosity and passion and compassion and empathy, the more that they can contribute to healing and transforming the world around them. So instead of like labeling them as unprepared, we should recognize that the world that they're stepping into and the world that we've created is unlike anything we've ever seen before, and we're trying to, like, build the plane as we're flying it. So it's really important to to not belittle them, and not talk down to young people as it seems like a lot of people do, and recognize that actually, young adults have a lot to teach the people who are in these systems that actually, seemingly aren't working anymore well.</p>
<p><strong>Michael Hingson</strong>  1:01:23</p>
<p>And the reality is, of course, who is really the unprepared? And it's it's also true that so many people have not learned to navigate the world that we've been creating and that we continue to create, and maybe they're the ones that really need to learn how to become more prepared by becoming more involved in some of these things that young people are learning to do automatically or on their own?</p>
<p><strong>Hillary Spiritos</strong>  1:01:50</p>
<p>Absolutely, absolutely.</p>
<p><strong>Michael Hingson</strong>  1:01:53</p>
<p>Yeah, well, in reality, to go back to an old joke, we'll know if people are really prepared if they can work VCRs, right? Okay, remember that nobody could work a VCR. They were always so complicated. And now, of course, we don't even know what VCRs are today. But I mean, the</p>
<p><strong>Hillary Spiritos</strong>  1:02:14</p>
<p>young people that I talked to don't know what VCRs are. You know what that's you know, the world keeps moving there.</p>
<p><strong>Michael Hingson</strong>  1:02:24</p>
<p>Yeah, yeah. It's amazing. It dawned on me a couple of years ago as a as a public speaker, that I'm now speaking in a world where we have a whole generation that has grown up without any memory of September 11, and it's an amazing thing to think about, but it has helped me learn how to tell my story better, so that I can, as I like to say it, bring people into the building and have them go down the stairs with me, Have them deal with everything that I dealt with, and be able to come out the other side better for the experience. And I think that's extremely important to be able to do, because so many people don't have a memory of it. And even for the adults who who do for most people, the World Trade Center experience is only as big as their newspaper photographs or their television screens anyway.</p>
<p><strong>Hillary Spiritos</strong>  1:03:25</p>
<p>Yeah, I think it is really important to recognize what everybody's actual lived reality is and what everybody's understanding of the world is, and so talking to young people who perhaps are not who did not live through September 11, or who did not live through or perhaps didn't, was weren't able to vote or didn't weren't, like, engaged in the Obama era of like, hope and engagement in politics in that way, or Millennials who were younger in the September 11, like it really, it's meeting people where they are, yep, and recognizing that that is their understanding of what America is, what the world looks like, what how they want to how they want to engage, what work looks like, what their view of their Future is, yeah, and recognizing all that's different.</p>
<p><strong>Speaker 1</strong>  1:04:21</p>
<p>I agree. Well, this has been absolutely wonderful, and I'm glad Hillary we had a chance to do this, and I want to thank you for being here and giving us a lot of great insights. And I hope that people will take some of this to heart, if people want to reach out to you, maybe to use some of your skills as a coach and so on, how do they do that? Yeah,</p>
<p><strong>Hillary Spiritos</strong>  1:04:41</p>
<p>absolutely. So my website is bat out of <a href="http://hell.net" rel="nofollow">hell.net</a>,</p>
<p><strong>Michael Hingson</strong>  1:04:47</p>
<p>and my Tiktok out of O, U T, T, A, yes, just want to make sure we spell it so,</p>
<p><strong>Hillary Spiritos</strong>  1:04:55</p>
<p>yes, B, A, T, o, u T, T, A, H, E, l, <a href="http://l.net" rel="nofollow">l.net</a>, And then my Tiktok and Instagram are B, A, T, dot, O, U, T, T, A, underscore, hell. And if you would like to start working with me, I am absolutely taking on new clients, or we can schedule a consultation call so you can get to know me and the way I work and see if it's the right fit. So I would love to hear from you. Absolutely, we're we'll get through this together.</p>
<p><strong>Michael Hingson</strong>  1:05:24</p>
<p>Do you coach people all over the world?</p>
<p><strong>Hillary Spiritos</strong>  1:05:25</p>
<p>I do. I coach people all over the world. I coach individually, one on one coaching. I have group coaching, and I and I do workshops and seminars, so we can be in touch in various different ways. But yeah, I love, I love coaching.</p>
<p><strong>Michael Hingson</strong>  1:05:42</p>
<p>Well, super well. Thank you again. And I want to thank all of you for being here, and I hope that this has been useful and that you've learned something from it, and I hope that you'll reach out to Hillary, because she's got a lot to offer. I'd love to hear from you. I'd love to hear what you think of today's episode. So please feel free to email me. Michael M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, we'd love it if wherever you're listening or watching the podcast today, if you'll give us a five star rating, we value that your ratings very highly. Love your thoughts and your input, so please give it. We really appreciate you doing it, and for all of you and Hillary, including you, if you know anyone else who you think ought to be a guest on unstoppable mindset, we're always looking for more people who want to come on and tell their stories to help us all see why we can be and should be more unstoppable than we think we are. So please provide introductions, always looking for more people to chat with. But again, Hillary, I just want to thank you for being here. This has been absolutely wonderful.</p>
<p><strong>Hillary Spiritos</strong>  1:06:48</p>
<p>Thank you so much for having me. It was a pleasure. It was great conversation. I loved it.</p>
<p><strong>Michael Hingson</strong>  1:06:57</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>How Young Adults Build Unstoppable Confidence with Hillary Spiritos</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a479e722-4e54-41ef-a2b0-2fef26b605f8.mp3?source=rss&amp;ext=asset.mp3" length="26396549" type="audio/mpeg" />
<itunes:episode>391</itunes:episode>
</item>
<item><title>Episode 390 – Tracy Huff Explains How Presence Creates Unstoppable Leadership Without Force or Control</title>
<guid isPermaLink="false">https://pinecast.com/guid/7ef3da0c-1de9-470f-9ada-85e7af94cedf</guid>
<pubDate>Fri, 21 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:09:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/124e21eb-245d-4e15-8514-11e9ce7332f2/UM390-Tracy_Huff-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>You’ll hear a remarkable story today about how strength grows when we choose to show up for one another. I enjoyed my time with Tracy Huff because her path—from a middle-child in Illinois to Army service, to a fourth-degree black belt, to running a school that shapes young leaders—shows how purpose often finds us in unexpected ways. As Tracy shares how martial arts helped her support her son, rebuild her own confidence, and guide families through stress, fear, and change, you will see how her approach reflects what I’ve believed for years: leadership begins with presence, patience, and trust. Our conversation reminded me that we all have the ability to raise the bar for ourselves and those around us, and I believe you’ll find her insights helpful as you continue your own unstoppable journey.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Learn how community shapes a stronger mindset01:56 – See how new spaces spark new purpose05:16 – Understand how early roles influence leadership06:26 – Learn how helping a child reveals hidden strengths08:58 – See why trusting yourself builds confidence10:17 – Learn how life’s turns create unexpected growth21:23 – Discover how kids thrive with early leadership skills25:12 – Learn how parents guide with calm communication28:24 – See how responsibility helps kids find their voice36:46 – Learn why presence beats control in stressful moments44:34 – Understand how self-respect creates real authority</p>
<p><strong>About the Guest:</strong></p>
<p>Tracy Huff is a 4th-degree black belt, military veteran, and leadership coach helping women and parents ditch burnout and lead with calm, clarity, and confidence. She’s the creator of the <em>Power Under Pressure Method</em> and author of <em>How to Punch Failure in the Face</em> and <em>How to Raise Kids Who Listen, Follow Through, and Take Ownership—Without Yelling or Nagging.</em> Through her transformational talks and programs, Tracy empowers high-achievers to stop surviving and start leading—at home, at work, and within themselves.</p>
<p><strong>Ways to connect with Tracy</strong>**:**</p>
<p><a href="http://www.linkedin.com/in/%20theconfidencecoach" rel="nofollow">www.linkedin.com/in/ theconfidencecoach</a></p>
<p><a href="https://www.facebook.com/tracy.huff.39" rel="nofollow">https://www.facebook.com/tracy.huff.39</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a></p>
<p><a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a></p>
<p><a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a></p>
<p><a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a></p>
<p><a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links</p>
<p><a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a></p>
<p><a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a></p>
<p><a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset</a> .</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<hr>
<hr>]]></description>
<itunes:title>Tracy Huff Explains How Presence Creates Unstoppable Leadership Without Force or Control</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7ef3da0c-1de9-470f-9ada-85e7af94cedf.mp3?source=rss&amp;ext=asset.mp3" length="100060966" type="audio/mpeg" />
<itunes:episode>390</itunes:episode>
</item>
<item><title>Episode 389 – The Unstoppable Clarity Inside Michael Whitehouse’s Nine Pillars Framework</title>
<guid isPermaLink="false">https://pinecast.com/guid/1b819e42-ffcb-4750-8725-cef30519be37</guid>
<pubDate>Tue, 18 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:05:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4c54e70b-bbb4-407d-96b4-0829717c5866/UM389-Michael_Whitehouse-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if real success came from the relationships you build, not the leads you chase? In this episode, I talk with Michael Whitehouse, whose nontraditional path taught him to think differently and trust his own curiosity. As we explore his journey—from big pivots to building a global network—Michael breaks down why relationship capital matters, how his Nine Pillars framework guides entrepreneurs, and why ethical, human-centered coaching makes all the difference. I walked away feeling renewed, and I think you will too, because Michael reminds us that being unstoppable begins with choosing connection and staying a lifelong learner.</p>
<p><strong>Highlights:</strong></p>
<p>00:10Learn how early experiences can shape your ability to think independently.</p>
<p>02:27See why following your own path can create long-term confidence.</p>
<p>05:00Understand how conversations can become meaningful opportunities.</p>
<p>06:34Discover how unexpected changes can open new directions in your work.</p>
<p>09:29Learn how shifting your approach can create new streams of growth.</p>
<p>11:20See how questioning norms can redefine your professional identity.</p>
<p>13:04Understand why relationship capital often matters more than selling.</p>
<p>18:45Learn how asking honest questions can build stronger connections.</p>
<p>25:59Discover why accessibility expands your audience and impact.</p>
<p>32:11Explore how virtual spaces can deepen your global relationships.</p>
<p>39:23Understand how identifying the real issue can simplify your business.</p>
<p>43:30Learn why speaking your client’s language improves your results.</p>
<p>47:49See what ethical coaching looks like from a practical perspective.</p>
<p>52:32Understand how integrity protects your reputation and value.</p>
<p>57:24Discover how a service-first mindset makes networking easier and more authentic.</p>
<p><strong>About the Guest:</strong></p>
<p>Michael had earned his first international vacation through hard work and sales success—seven days in Punta Cana, scheduled for March 31st, 2020. But instead of sandy beaches, he was met with shutdowns. COVID had just taken hold, cancelling both his trip and rapidly dismantling his work as a magazine publisher.</p>
<p>Determined not to go down with the ship, Michael tapped into his networking skills and began exploring online business. He started by adapting his sales skills to the digital world, eventually earning his coaching certification and discovering his true calling: helping others find clarity and success. But launching an online business wasn’t easy. The resources available were all hyper-niched, and no one was teaching the foundational skills needed to get started. So Michael did the hard work—learning through trial, error, and over 3,000 conversations with entrepreneurs.</p>
<p>Four years later, Michael reached his first 6-figure year and created the Nine Foundational Questions of Business, a framework that helps entrepreneurs identify what’s missing in their business. Today, he provides the very kind of support he wishes had existed when he started—guiding new entrepreneurs through the chaos toward clarity and growth.</p>
<p><strong>Ways to connect with Michael</strong>**:**</p>
<p>LinkedIn:</p>]]></description>
<itunes:title>The Unstoppable Clarity Inside Michael Whitehouse’s Nine Pillars Framework</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1b819e42-ffcb-4750-8725-cef30519be37.mp3?source=rss&amp;ext=asset.mp3" length="94847340" type="audio/mpeg" />
<itunes:episode>389</itunes:episode>
</item>
<item><title>Episode 388 – Building an Unstoppable Vision of Hospitality with Shamim Ehsani of Tribe Hotel</title>
<guid isPermaLink="false">https://pinecast.com/guid/4f6d1e74-35b4-4ba6-99fc-514f5d9ae607</guid>
<pubDate>Fri, 14 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:03:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7d2f834c-abcd-4f03-bce4-bc34812b0aec/UM388-Shamim_Ehsani-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>Have you ever wondered how a hotel could bring people together and transform a city? In this episode, I talk with <strong>Shamim Ehsani</strong>, co-founder of Nairobi’s <strong>Tribe Hotel</strong>, whose vision of “one planet, one tribe” turned hospitality into a living message of unity. Growing up in Kenya, Shamim learned that respect and connection cross every boundary—and he’s built that belief into everything his team does.</p>
<p>We explore how Tribe became a symbol of dignity and authentic service, how art and culture shaped its identity, and why true hospitality starts with valuing people as they are. Shamim’s story reminds us that purpose-driven leadership can turn even a simple idea into something truly unstoppable.</p>
<p><strong>Highlights:</strong></p>
<p>00:58 — Learn how early experiences in Nairobi shaped a lifelong passion for curiosity, courage, and connection.</p>
<p>02:35 — Discover what makes Nairobi one of the world’s most extraordinary cities and why its character inspires unity.</p>
<p>06:55 — Hear how understanding your environment can shape how you design meaningful experiences.</p>
<p>08:06 — Explore how real-world learning can teach the mindset every entrepreneur needs to succeed.</p>
<p>12:56 — Find out why action, not perfection, builds confidence when you’re starting something new.</p>
<p>15:27 — See how vision and perseverance can transform even small beginnings into lasting success.</p>
<p>21:12 — Learn the importance of staying bold when the world around you feels uncertain.</p>
<p>26:44 — Discover how one phrase became the foundation for a purpose-driven movement in hospitality.</p>
<p>33:44 — Understand why true hospitality begins with dignity and self-respect—for both guests and teams.</p>
<p>36:45 — Hear how empowering people to be authentic creates connection and loyalty that can’t be scripted.</p>
<p>44:17 — Learn how investing in people builds confidence, culture, and trust across every interaction.</p>
<p>52:42 — See how storytelling and creativity turn ordinary moments into unforgettable experiences.</p>
<p><strong>About the Guest:</strong></p>
<p>Shamim Ehsani is Co-Founder, Director and Developer of Tribe Hotel, a family-owned and operated,</p>
<p>5-star luxury hotel in Nairobi, Kenya, that channels African authenticity and excellence. Shamim</p>
<p>co-founded the hotel, located in the city’s prestigious diplomatic district, and serves as its Creative</p>
<p>Director, developing new concepts relating to F\&amp;B and service. He is also the hotel’s Marketing Director, overseeing all branding and marketing efforts across the companies and outlets, including developing all of the brands.</p>
<p>Shamim also plays a key role in a constellation of family enterprises that are centered on real estate</p>
<p>development. A prolific and successful entrepreneur, he is also Co-Founder, Director and Developer of Trademark Hotel, Tribe Hotel’s 4-star sister property; Director and Co-Founder of VMX Fitness,</p>
<p>Nairobi’s top fitness facility; Principal and Creative Director of Beeline, a luxury brand marketing</p>
<p>agency; Director of Guardian Holdings, a holding/investment company; and Marketing Director of</p>
<p>Village Market, East Africa’s largest lifestyle and recreation complex.</p>
<p>Shamim co-founded Tribe Hotel with his brother Hooman in 2008 to fulfill a need for a 5-star luxury</p>
<p>hotel in Nairobi’s upscale diplomatic district. The brothers listed the 20 things they did not like about</p>
<p>hotels and set about to create their own that addressed them. The result is a higher standard in global hospitality, with the hotel distinguished as one of the most iconic properties in Africa. The hotel’s guests include royalty, heads of state and countless celebrities. The property boasts 128 rooms, a 10,000-sq.-ft. spa and a heliport.</p>
<p>Tribe Hotel broke away from the colonial style hotels that existed in the market and presents a space that supports the arts and is a better reflection of the wealth and dignity of Africa and the Kenyan people. They transformed the attitude of service from a subservient approach to one that is more egalitarian and congenial, with guests being “hosted” rather than “served.” The hotel boasts 900 African artworks and artifacts curated by Shamim’s mother, Faranak, supports local Nairobi artisans and purveyors, while its acclaimed Jiko restaurant has elevated African cuisine to new heights.</p>
<p><strong>Ways to connect with Shamim</strong>**:**</p>
<p>Instagram</p>
<p>TRIBE HOTEL -</p>]]></description>
<itunes:title>Building an Unstoppable Vision of Hospitality with Shamim Ehsani of Tribe Hotel</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4f6d1e74-35b4-4ba6-99fc-514f5d9ae607.mp3?source=rss&amp;ext=asset.mp3" length="22516208" type="audio/mpeg" />
<itunes:episode>388</itunes:episode>
</item>
<item><title>Episode 387 – Sir James Gray Robinson Reveals How to Shift From Warrior Mode to Unstoppable Peace </title>
<guid isPermaLink="false">https://pinecast.com/guid/71008820-a5a3-4980-a437-d102494ac859</guid>
<pubDate>Tue, 11 Nov 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:08:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7da35c85-2b72-487d-ad32-c7898a5b2606/UM387-Sir_James_Gray_Robinson-Cover_Art.jpg" />
<description><![CDATA[<h1></h1>
<p>What if burnout was actually the beginning of something better? In this episode of <em>Unstoppable Mindset</em>, I sit down with <strong>Sir James Gray Robinson</strong>, a third-generation trial lawyer who walked away from a successful career to heal himself—and now teaches others how to do the same.</p>
<p>Sir James and I talk about what really happens when stress takes over the body, how to shift from <em>warrior mode</em> to <em>guru mode</em>, and simple vagus-nerve resets that can calm the mind and restore focus in minutes. You’ll hear why information isn’t the same as experience, how neuroplasticity shapes your habits, and how purpose and service can keep you grounded even in high-pressure work. This conversation is packed with science, wisdom, and hope for anyone ready to reclaim their peace and performance.</p>
<p><strong>Highlights:</strong></p>
<p>00:51 Learn why information isn’t knowledge and how experience locks in learning.03:00 See how becoming a modern knight reshaped values like chivalry and service.04:06 Understand the Royal Order’s code, vetting, and service mission.07:53 Hear how a top trial lawyer hit burnout and what actually flipped the switch.11:10 Get the ABA survey wake-up call on lawyer stress and its impact.13:01 Spot the “warrior vs. guru” modes of the autonomic nervous system.16:03 Learn why serotonin, oxytocin, and dopamine thrive in “guru mode.”22:24 Use vagus-nerve activators to shift out of fight-or-flight fast.27:36 Try the smile reset to trigger calming cranial-nerve pathways.29:22 See why singing or chanting reduces stress before work.31:00 Apply cold water and forearm rubs as quick nervous-system reboots.41:38 Plan your day to prevent anxiety loops and channel problem-solving.45:00 Replace adrenaline addiction with team brainstorming and clear tasks.50:43 Drop multitasking for focused sprints to work smarter and earn more.1:00:00 Add purpose and service so high achievement stays healthy and effective.</p>
<p><strong>About the Guest:</strong></p>
<p>Sir James Gray Robinson, Esq. is an award winning third-generation trial attorney who specialized in family law and civil litigation for 27 years in his native North Carolina. Burned out, Sir James quit in 2004 and has spent the next 20 years doing extensive research and innovative training to help others facing burnout and personal crises to heal. He has taught wellness, transformation, and mindfulness internationally to thousands of private clients, businesses, and associations. As a licensed attorney, he is focused on helping lawyers, professionals, entrepreneurs, employers, and parents facing stress, anxiety, addiction, depression, exhaustion, and burnout.</p>
<p>Sir James is a highly respected speaker, writer, TV personality, mentor, consultant, mastermind, and spiritual leader/healer who is committed to healing the planet. He possesses over 30 certifications and degrees in law, healing, and coaching, as well as hundreds of hours of post-certification training in the fields of neuroscience, neurobiology, and neuroplasticity, epigenetics, mind-body-spirit medicine, and brain/heart integration. Having experienced multiple near-death experiences has given him a deeper connection with divinity and spiritual energy.</p>
<p>Sir James regularly trains professionals, high-level executives, and businesspeople to hack their brains to turn stress into success. He is regularly invited to speak at ABA and state bar events about mental and emotional health. His work is frequently published in legal and personal growth magazines, including the ABA Journal, Attorneys-at-Work Magazine, and the Family Law Journal. Sir James has authored 13 books on personal growth and healing, including three targeting stressed professionals as well as over 100 articles published in national magazines. He has produced several training videos for attorneys, executives, entrepreneurs and high-level professionals.</p>
<p>Sir James has generously endowed numerous projects around the world to help children, indigenous natives, orphans and the sick, including clean water projects in the Manu Rain Forest, Orphanages, Schools and Medical Clinics/Ambulances in India, Buddhist monks in Nepal, and schools in Kenya, Ecuador, and Puerto Rico.</p>
<p>In addition to his extensive contributions, Sir James produced and starred in three documentaries that will be released in 2024, focusing on healing, mental and emotional health. The first, &quot;Beyond Physical Matter,&quot; is available on several streaming platforms, including Amazon Prime. The trailer can be found at <a href="http://www.BeyondPhysicalMatter.com" rel="nofollow">www.BeyondPhysicalMatter.com</a>. The second, “Beyond the Mastermind Secret”, is scheduled for release in the fall of 2024. The trailer can be found at <a href="https://BeyondMastermindSecrets.com/" rel="nofollow">https://BeyondMastermindSecrets.com/</a>. The third, “Beyond Physical Life” is scheduled for release at the end of 2024. The trailer can be found at <a href="https://beyondphysicallife.com/" rel="nofollow">https://beyondphysicallife.com/</a>. He has formed an entertainment media production company known as Beyond Entertainment Global, LLC, and is currently producing feature length films and other media.</p>
<p>In recognition of his outstanding work and philanthropy, Sir James was recently knighted by the Royal Order of Constantine the Great and Saint Helen. In addition, Sir James won the prestigious International Impact Book Award for his new book “Thriving in the Legal Arena: The Ultimate Lawyer’s Guide for Transforming Stress into Success”. Several of his other books have won international book awards as well.</p>
<p>Sir James was recently awarded the President’s Lifetime Achievement Award by President Joe Biden for his outstanding service to his community, country and the world. He will be awarded the prestigious International Humanitarian Award known as Men with Hearts, in London, England in the fall of 2024, as well as Man of the Year and Couple of the year with his wife, Linda Giangreco.</p>
<p>Sir James has a wide variety of work/life experiences, including restauranteur, cattle rancher, horse trainer, substance abuse counselor, treatment center director, energy healer, bodyguard, legal counselor for several international spiritual organizations, golfer and marathon runner. He graduated from R.J. Reynolds High School in 1971,</p>
<p>Davidson College in 1975 and Wake Forest University School of Law in 1978.</p>
<p><strong>Ways to connect with Sir James Gray Robinson</strong>**:**</p>
<p>FB - <a href="https://www.facebook.com/sirjamesgrayrobinson" rel="nofollow">https://www.facebook.com/sirjamesgrayrobinson</a> </p>
<p>IG - <a href="https://www.instagram.com/sirjamesgrayrobinson/" rel="nofollow">https://www.instagram.com/sirjamesgrayrobinson/</a> </p>
<p>TikTok - <a href="https://www.tiktok.com/@sirjamesgrayrobinson?_t=8hOuSCTDAw4&amp;_r=1" rel="nofollow">https://www.tiktok.com/@sirjamesgrayrobinson?_t=8hOuSCTDAw4&amp;_r=1</a></p>
<p>Youtube - <a href="https://www.youtube.com/@JamesGrayRobinson" rel="nofollow">https://www.youtube.com/@JamesGrayRobinson</a></p>
<p>LinkedIn - <a href="https://www.linkedin.com/in/gray-robinson-/" rel="nofollow">https://www.linkedin.com/in/gray-robinson-/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT\&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>]]></description>
<itunes:title>Sir James Gray Robinson Reveals How to Shift From Warrior Mode to Unstoppable Peace </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/71008820-a5a3-4980-a437-d102494ac859.mp3?source=rss&amp;ext=asset.mp3" length="98306520" type="audio/mpeg" />
<itunes:episode>387</itunes:episode>
</item>
<item><title>Episode 386 – Unstoppable Performer and Educator with Ronald Cocking</title>
<guid isPermaLink="false">https://pinecast.com/guid/c340a87b-82f2-40cf-b8a9-d844b1f78de0</guid>
<pubDate>Fri, 07 Nov 2025 10:00:39 -0000</pubDate>

<itunes:duration>01:07:13</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/132d89b5-5981-457e-b027-e3e8824d049b/UM386-Ronald_Cocking-Coverart.jpg" />
<description><![CDATA[<p>In this impactful and inspiring episode of <em>Unstoppable Mindset</em>, host Michael Hingson sits down with Ronald Cocking—performer, educator, and co-founder of the Looking Glass Studio of Performing Arts—to reflect on a remarkable life shaped by rhythm, resilience, and love.
Ron’s journey into the performing arts began at just five years old, when his passion for tap dance ignited a lifelong commitment to dance and musical theater. From his first professional role at age 15 in <em>My Fair Lady</em> to founding one of Southern California’s most impactful arts schools, Ron’s story is one of dedication, creativity, and community.
 
But perhaps the most moving part of Ron’s story is his 49-year partnership—both personal and professional—with the late Gloria McMillan, best known as Harriet Conklin from <em>Our Miss Brooks</em>. Together, they created a legacy of mentorship through the Looking Glass Studio, where they taught thousands of students across generations—not just how to act, sing, or dance, but how to live with confidence and integrity.
 
Ron also reflects on the legacy Gloria left behind, his continued involvement in the arts, and the words of wisdom that guide his life:
 
“Teach a man to fish and you feed him for a lifetime.”</p>
<p>“To find happiness, take the gifts God has given you and give them away.”
 
This is more than a story of a career in the arts—it’s a touching tribute to passion, partnership, and purpose that will leave you inspired.
 
<strong>Highlights:</strong>
 
00:48 – Hear how early radio at home shaped a lifetime love for performance.
03:00 – Discover why drumming and tap both trained his ear for rhythm.
06:12 – Learn how a tough studio change led to ballet, jazz, and tumbling basics.
08:21 – See the “sing with your feet” method that makes tap click for students.
10:44 – Find out how a teen chorus role in My Fair Lady opened pro doors.
13:19 – Explore the drum-and-tap crossover he performed with Leslie Uggams.
15:39 – Learn how meeting Gloria led to a studio launched for $800.
18:58 – Get the long view on running a school for 44 years with family involved.
23:46 – Understand how Our Miss Brooks moved from radio to TV with its cast intact.
32:36 – See how 42nd Street proves the chorus can be the star.
41:51 – Hear why impact matters more than fame when students build careers.
43:16 – Learn what it takes to blend art and business without losing heart.
45:47 – Compare notes on marriage, teamwork, and communication that lasts.
48:20 – Enjoy a rare soft-shoe moment Ron and Gloria performed together.
56:38 – Take away the “teach to fish” approach that builds lifelong confidence.
 
<strong>About the Guest:</strong>
 
My father was a trumpet player, thus I heard music at home often in the early 50’s and was always impressed and entertained by the rhythms and beats of Big Band music… especially the drummers.  Each time I would see Tap dancers on TV, I was glued to the screen.  It fascinated me the way Tap dancers could create such music with their feet!
 
In 1954, at age 5, after begging my Mom and Dad to enroll me in a Tap class, my Dad walked in from work and said “Well, you’re all signed up, and your first Tap class is next Tuesday.  I was thrilled and continued studying tap and many other dance forms and performing and teaching dance for all of my life.  
 
In my mid teens, I became serious about dancing as a possible career.  After seeing my first musical, “The Pajama Game” starring Ruth Lee, I new I wanted to do musical theatre.  I got my first professional opportunity at age 15 in “My Fair Lady” for the San Bernardino Civic Light Opera Association and loved every minute of it… and would continue performing for this organization well into my 30’s
 
I met Gloria McMillan in the late 60’s while choreographing a summer musical for children.  Gloria’s daughter was doing the role of Dorothy in “The Wizard of Oz”.  Then, about 3 or 4 years later I would meet Gloria again and the sparks flew.  And, yes, she was Gloria McMillan of “Our Miss Brooks” fame on both radio and television.  Wow, was I blessed to have crossed paths with her.  We shared our lives together for 49 years.
 
On November 4, 1974, Gloria and I opened a performing arts school together named “The Looking Glass Studio of Performing Arts”.  We would teach and manage the school together for 44 years until we retired on June 30, 2018.  We moved to Huntington Beach, California and spent 3 beautiful years together until she left to meet our Lord in heaven on January 19, 2022.
 
<strong>Ways to connect with Ron:</strong>
 
Lgsparon@aol.com
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there, wherever you are and wherever you happen to be today. Welcome to unstoppable mindset. I'm your host, Mike hingson, and today we get to chat with Ron Cocking, who is Ron. Well, we're going to find out over the next hour. And Ron was married for many years to another person who is very famous, and we'll get to that, probably not as well known to what I would probably describe as the younger generation, but you're going to get to learn a lot about Ron and his late wife before we're done, and I am sure we're going to have a lot of fun doing it. So let's get to it. Ron, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Ron Cocking ** 01:59
Thank you. I'm so glad to be here. Michael, this. I've been looking forward to this.
 
</strong>Michael Hingson ** 02:04
I have been as well, and we're going to have a lot of fun doing it.
 
<strong>Ron Cocking ** 02:08
Do you one note on that last name? It is cocking. Cocking, he comes right? Comes from a little townlet in the coal mining country of England called Cockington.
 
</strong>Michael Hingson ** 02:20
I don't know why I keep saying that, but yeah, cocky, no
 
02:23
problem.
 
<strong>Michael Hingson ** 02:24
Well, do you go up to the reps recreations at all?
 
</strong>Ron Cocking ** 02:28
Oh my gosh, Gloria. And I know you and Gloria, did do you still do it? I've it's on my schedule for September.
 
<strong>Michael Hingson ** 02:35
I'm gonna miss it this year. I've got a speech to give. So I was going to be playing Richard diamond at recreation. Well, I'll have to be Dick Powell another time, but I thought that you you were still doing
 
02:50
it. I'm planning on it cool.
 
</strong>Michael Hingson ** 02:53
Well, tell us about the early Ron cocking and kind of growing up in some of that stuff. Let's start with that.
 
<strong>Ron Cocking ** 02:59
Well, the early part of my story was when I was born just a little before television came in, before everyone had a TV in their home. How old are you now? If I maybe, you know, I am now 76
 
</strong>Michael Hingson ** 03:12
Okay, that's what I thought. Yeah, you're one year ahead of me. I'm 75
 
<strong>Ron Cocking ** 03:16
I was born in 49 and so my earliest remembrances my mom and dad and my brother and I lived with our grandfather, and we had no television, but we had this big it must have been about three to four foot tall, this big box on the floor in a very prominent spot in the living room. And that was the Sunday afternoon entertainment. I remember my family sitting around, and I listened and I laughed when they did, but I had no idea what was going on, but that was the family gathering. And just, I know we'll talk about it later, but I I just have this notion that at that time I was laughing, not knowing what I was laughing at, but I bet I was laughing at my future
 
</strong>Michael Hingson ** 04:02
wife, yes, yes, but other things as well. I mean, you probably laughed at Jack Benny and Amos and Andy and
 
<strong>Ron Cocking ** 04:09
yeah, I remember listening to all those folks, and it was just amazing. Then when television came about and my father was a trumpet player, and I loved his trumpet playing, and he practiced often at home. He would sit in his easy chair and play some tunes and scales and that sort of thing. But what captured my ear and my eyes when I went to on rare occasions when I could go to his engagements, it was always the drummer that just stuck out to me. I was mesmerized by the rhythms that they could produce. And when TV came about, I remember the old variety shows, and they often would have tap dancers like. Had a stair gene, Kelly, Peg Leg Bates and the Nicholas brothers, and I just, I was just taken back by the rhythms. It sounded like music to me. The rhythms just made me want to do it. And so I started putting that bug in my parents ears. And I waited and waited. I wanted to take tap dance lessons. And one day, my dad walks in the back door, and I said, Dad, have you signed me up yet? And he said, Yep, you start next Tuesday at 330 in the afternoon. So I was overjoyed, and I went in for my first lesson. And mind you, this was a private tap class. Total Cost of $1.25 and we had a pianist for music, no record player, live piano, wow. And so I, I rapidly fell in love with tap dance.
 
</strong>Michael Hingson ** 05:56
And so you did that when you weren't in school. Presumably, you did go to school.
 
<strong>Ron Cocking ** 06:00
Oh, yeah, I did go to school. Yeah, I did well in school, and I enjoyed school. I did all the athletics. I played little league, and eventually would be a tennis player and water polo and all that stuff. But all through the years, after school was on the way to the dance classes.
 
</strong>Michael Hingson ** 06:16
So you graduated, or I suppose I don't want to insult drumming, but you graduated from drumming to tap dancing, huh?
 
<strong>Ron Cocking ** 06:24
Well, I kept doing them both together. I would dance, and then when my dad would practice, I would beg him to just play a tune like the St Louis Blues, yeah, and so that I could keep time, so I pulled a little stool up in front of an easy chair, and one of the arms of the chair was the ride cymbal, and the other one was the crash cymbal, and the seat of the chair was my snare drum. I would play along with him. And eventually he got tired of that and bought a Hi Fi for my brother and I, and in the bedroom I had a Hi Fi, and I started to put together a set of drums, and I spent hours next to that, Hi Fi, banging on the drums, and I remember it made me feel good. One day, my mom finally said to me, you know, you're starting to sound pretty good, and that that was a landmark for me. I thought, wow, somebody is enjoying my drumming,
 
</strong>Michael Hingson ** 07:18
but you couldn't do drumming and tap dancing at the same time. That would have been a little bit of a challenge. A challenge.
 
<strong>Ron Cocking ** 07:23
No, I would practice that the drums in the afternoon and then head for the dance studio later. And in this case, I was a local boy. I grew up in Riverside California, and my first tap teacher was literally maybe two miles from our house. But that didn't last long. She got married and became pregnant and closed her studio, and then I she recommended that I go see this teacher in San Bernardino by the name of Vera Lynn. And which I did, I remember walking into this gigantic classroom with a bunch of really tall kids, and I was maybe seven or eight years old, and I guess it was kind of an audition class, but after that evening, I she put me in the most appropriate classes, one of which was ballet, which I wasn't too excited about, but they all told me, If you're going to be a serious dancer, even a tap dancer, you need to get the basic body placement from ballet classes. And I said, Well, I am not going to put any tights and a T shirt on. But they finally got me to do that because they told me that the Rams football team took ballet class twice a week at that time. Ah. Said, no kidding. So they got me, they they got you. They got me into ballet class, and then it was jazz, and then it was tumbling, and so I did it all.
 
</strong>Michael Hingson ** 08:43
I remember when we moved to California when I was five, and probably when I was about eight or nine, my brother and I were enrolled by my mother. I guess my parents enrolled us in a dance class. So I took dance class for a few years. I learned something about dancing. I did have a pair of tap shoes, although I didn't do a lot of it, but I, but I did dance and never, never really pursued it enough to become a Gene Kelly or Fred Astaire. Well, few of us do. I didn't dislike it. It just didn't happen. But that was okay, but it was fun to, you know, to do it and to learn something about that. And so I even today, I I remember it, and I appreciate it. So that's pretty cool.
 
<strong>Ron Cocking ** 09:32
Well, you would understand what I always told my students, that tap dancing is like singing a song with your feet. Yeah. And I would sing, I would say, you all know, happy birthday, right? So I would sing it, and they would sing it along, and then I'd said, then I would sing it again, and I would sing it totally out of rhythm. And they would wrinkle their nose and look at me and say, okay, so what are you doing? And I'd say, Well, you don't recognize it because the rhythm is not correct. So then I would. Would tap dance Happy birthday, and I'd say, you sing along in your mind and I'm going to tap dance it. And that would always ring a bell in their mind, like, Oh, I get it. The rhythm has to be right on the button, or the people aren't going to recognize
 
</strong>Michael Hingson ** 10:16
that was very clever to do.
 
<strong>Ron Cocking ** 10:18
Yeah, thank you. And they got it, yeah, they got it, yeah,
 
</strong>Michael Hingson ** 10:22
which is even, even more important. That's pretty clever. Well, so you did that, and did you do it all the way through high school,
 
<strong>Ron Cocking ** 10:30
all the way through high school? And I think when I was 15, I was, I think I was in the eighth grade, maybe ninth, but I was 15 and got my first chance to I was cast in a professional show for San Bernardino civic light opera Association. And the show was My Fair Lady, and it was my English and journalism teacher at the junior high who had been cast. He was a performer also, but something came up and he couldn't follow through, so he had given the association my name, and I was out in the backyard. My mom came out. Said, Hey, San Bernardino clo just called and they want, they want to see it tonight at seven o'clock. So I put on my dance clothes and went over, and the director, by the name of Gosh, Gene Bayless, came out, and he showed me a couple of steps. And he said, Yeah, let's do it together. And he said, Boy, you unscramble your feet pretty well there kid. And he he looked over into the costumers and said, measure this guy. Let's put him in the show. So I was beside myself. And long story short, I Gosh, I'm over the over the years, I my first show was at age 15 with them, and I participated, did shows with them, until I think my last show, I was about 38 years old, and that last show was anything goes with Leslie uggums, wow.
 
</strong>Michael Hingson ** 11:52
So what part did you play on my fair lady?
 
<strong>Ron Cocking ** 11:55
I was just a chorus kid. I remember in the opening when Eliza sings, that wouldn't it be lovely? Wouldn't it be lovely? I was a street sweeper. I remember I had a broom, and there were three of us, and we were sweeping up that street and working in and around. Eliza Doolittle, of
 
</strong>Michael Hingson ** 12:11
course, being really spiteful. You just said a little while ago, you were beside yourself. And the thing that I got to say to that, quoting the Muppets, is, how do the two of you stand each other? But anyway, that's okay, good in the original Muppet Movie, that line is in there. And I it just came out so fast, but I heard it. I was going, Oh my gosh. I couldn't believe they did that. But anyway, it was so cute, very funny. That's great. So and then you were, you eventually were opposite Leslie UB,
 
<strong>Ron Cocking ** 12:39
yes, that was one of the high points talking about dancing and drumming at the same time. In fact, I used to give a drum a basic drum summer camp where I would teach tappers the basics of music notation, quarter notes, eighth notes, 16th notes. And then we would put a tap orchestra together. Everybody had their own music stand and their own drum pad. I would conduct, and we would play little pieces, and they would they would drum a rhythm, tap, a rhythm, drum, a rhythm, tap, a rhythm. And so anyway, it came full circle. One of the highlights of my dance slash drumming career was this show I did with Leslie uggums, the director had done this prior, and he knew it would work, and so so did the conductor in the entre Act. The top of the second act, the pit orchestra starts and plays like eight measures. And then there were six of us on stage, behind the main curtain, and we would play the next 16 bars, and then we would toss it back to the pit, and then toss it back to us, and the curtain would begin to rise, and we were right into the first song that Leslie uggums sang to get into the second act. Then she wanted to add a couple of songs that she liked, and she was very popular in with the audiences in San Bernardino, so she added a couple of songs, and I got to play those songs with her and and that was just so thrilling. And I with the scene finished, I had to have my tap shoes on, on the drum set. I had to hop down from the riser, and came out, brought one of my Toms with me, and played along with another featured tap dancer that kind of took over the scene at that point. So it was, it was really cool.
 
</strong>Michael Hingson ** 14:31
So with all this drumming, did you ever meet anyone like buddy rip?
 
<strong>Ron Cocking ** 14:35
No, I never met any famous drummers except a man by the name of Jack Sperling, which was one of my drumming idols,
 
</strong>Michael Hingson ** 14:44
Donnie Carson was quite the drummer, as I recall,
 
<strong>Ron Cocking ** 14:48
yeah, he did play yeah and boy, his his drummer, Ed Shaughnessy on his on The Tonight Show was phenomenal. Yeah, he's another of my favorites, yeah,
 
</strong>Michael Hingson ** 14:57
well, and I remember. I guess Johnny Carson and Buddy Rich played together, which was kind of fun. They
 
<strong>Ron Cocking ** 15:07
played together, and so did Ed Shaughnessy and Buddy Rich did a little competition on the show one time I realized, yeah,
 
</strong>Michael Hingson ** 15:15
right, yeah. Well, and it's interesting to see some of the performers do that. I remember once trying to remember whether what show it was on, maybe it was also a Tonight Show where Steve Martin substituted for Johnny, but he and the steel Canyon, the Steve Canyon band, came out. Of course, he was great on the band, and then flat and Scruggs or flat came out. Or which one? Yeah, which one did the banjo flat, I think, but they, but they banjo together, which was fun?
 
<strong>Ron Cocking ** 15:51
Oh, wow, yeah, yeah. Steve Martin is a tremendous band. He is, Whoa, yeah. I,
 
</strong>Michael Hingson ** 15:56
I have a hard time imagining fingers moving that fast, but that's okay, me too. I saved my fingers for Braille, so it's okay. So where did you go to college?
 
<strong>Ron Cocking ** 16:07
I went to for two years to Riverside City College, Riverside Community College, and then I went for two years to San Bernardino Cal State, San Bernardino, and I was majoring in English because I thought I may want to do some writing. But in the meantime, I became married, I became a father, and so I was trying to work and study and maintain a family life, and I just couldn't do it all. So I didn't quite finish a major at Cal State San Bernardino. I continued actually a nightclub drumming career. And now, now we're getting up to where this our performing arts studio began between Gloria and I.
 
</strong>Michael Hingson ** 16:50
So was it? GLORIA? You married first?
 
<strong>Ron Cocking ** 16:53
No, okay, no, Gloria was married. Gloria was a prior, prior marriage for 20 some years, or 20 years, I guess. And I had been married only two years, I think. And when we first, well, we actually met while we were both. I'll tell you the story in a minute, if you want to hear it. Sure, the first time I ever met Gloria Macmillan, I had no idea who she was, because she her name was Gloria Allen at the time that was, that was her married name that she took after the arm is Brooks TV show. Well, she took that the new name before the TV show even ended. But I was choreographing a children's summer musical, and the director came up said, hey, I want you to meet this young lady's mom. So the young lady was Gloria's daughter, her oldest daughter, Janet. And I said, Sure. So he said, This is Gloria. Allen, Gloria, this is Ron. And we shook hands, and I said, Nice to meet you. And that was it. And so the show happened. It ran for a couple of weeks, and Gloria was a wonderful stage mom. She she never bothered anyone. She watched the show. She was very supportive of her daughter. Didn't, didn't stage manage
 
</strong>Michael Hingson ** 18:09
whatsoever, which wasn't a helicopter mom, which is good,
 
<strong>Ron Cocking ** 18:12
definitely that, which was just really cool. So and so I was maybe three, four years later, so Gloria obviously knew that I could dance, because she had seen me choreographed. So I got a phone call from Gloria Allen, and I said, Okay, I remember her. She wanted to meet because she was thinking about starting an acting school and wanted someone to teach actors some dance movement. So I went over for a interview and took my little at that time, about two and a half year old, daughter, three year old, and we chatted, and oh my gosh, I just this, this beautiful woman swept me off my feet. And of course, I by the end of the conversation, I said, Gosh, you know, we talked about how we would integrate the acting and the dance, and I said, Can I have your phone number? Nope, I got the old well, we'll call you. Don't call us. And so I had to wait for a few days before I got a call back, but I got a call back, and I don't remember a lot of details, but the sparks flew really, really quickly, and we started planning our school. And if you can believe that this was 1973 when we started planning, maybe it was early 74 and we invested a whole total of $800 to get ourselves into business. We bought a record player, some mirrors, some paint, and a business license and a little shingle to hang out front. We had a little one room studio, and we. Opened on November 4, 1974 and we would close the studio on June 30, 2018 Wow.
 
</strong>Michael Hingson ** 20:08
Yeah. So you, you had it going for quite a while, almost, well, actually, more than 40 years. 44 years. 44 years, yes. And you got married along the way.
 
<strong>Ron Cocking ** 20:20
Well along the way, my my wife always said she fell in love with my daughter, and then she had to take me along with her. Yeah. Well, there you go. So we were together constantly, just running the school together. And then eventually I moved over to San Bernardino, and it was, gosh, some 1213, years later, we got married in on June 28 1987 and but nothing really changed, because we had already been living together and raising five children. GLORIA had four from a private prior marriage, and I had my little girl. So we we got all these five kids through elementary and junior high in high school, and they all went to college. And they're all beautiful kids and productive citizens, two of them still in show biz. Her son, my stepson, Christopher Allen, is a successful producer now and of Broadway shows. And our daughter, Barbara Bermudez, the baby that Gloria fell in love with. She's now a producer slash stage manager director. She does really well at big events with keynote speakers. And she'll, if they want her to, she will hire in everything from lighting and sound to extra performers and that sort of thing. And she's, she's just busy constantly all over the world, wow.
 
</strong>Michael Hingson ** 21:43
Well, that's pretty cool. And what are the other three doing?
 
<strong>Ron Cocking ** 21:47
One is a VP of Sales for it's a tub and shower company, jacuzzi, and the other one is a married housewife, but now she is a grandmother and has two little grandkids, and they that's Janet, the one that I originally had worked with in that children's show. And she and her husband live in Chino Hills, California, which is about 40 minutes from here. I live in Huntington Beach, California now,
 
</strong>Michael Hingson ** 22:14
well, and I'm not all that far away from you. We're in Victorville. Oh, Victorville, okay, yeah, the high desert. So the next time you go to Vegas, stop by on your way, I'll do that, since that's mainly what Victorville is probably most known for. I remember when I was growing I grew up in Palmdale, and Palmdale wasn't very large. It only had like about 20 703,000 people. But as I described it to people, Victorville wasn't even a speck on a radar scope compared to Palmdale at that time. Yeah, my gosh, are over 120,000 people in this town?
 
<strong>Ron Cocking ** 22:51
Oh, I remember the drive in the early days from here to Vegas in that you really felt like you could get out on the road all alone and relax and take it all in, and now it can be trafficking all all the
 
</strong>Speaker 1 ** 23:04
way. Yeah, it's crazy. I don't know. I still think they need to do something to put some sort of additional infrastructure, and there's got to be another way to get people to Vegas and back without going on i 15, because it is so crowded, especially around holidays, that one of these days, somebody will get creative. Maybe they'll get one of Tesla's tunnel boring tools, and they'll make a tunnel, and you can go underground the whole way, I don't know,
 
<strong>Ron Cocking ** 23:32
but that would be, that would be great. Something like that would happen.
 
</strong>Michael Hingson ** 23:38
Well, so you you started the school and and that did, pretty cool. Did, did Gloria do any more acting after our Miss Brooks? And then we should explain our Miss Brooks is a show that started on radio. Yes, it went on to television, and it was an arm is Brooks. Miss Brooks played by e vardin. Was a teacher at Madison High, and the principal was Osgood Conklin, played by Gail Gordon, who was absolutely perfect for the part. He was a crotchety old curmudgeon by any standards. And Gloria played his daughter, Harriet correct. And so when it went from radio to television, one of the things that strikes me about armas Brooks and a couple of those shows, burns and Allen, I think, is sort of the same. Jack Benny was a little different. But especially armas Brooks, it just seems to me like they they took the radio shows and all they did was, did the same shows. They weren't always the same plots, but it was, it was radio on television. So you, you had the same dialog. It was really easy for me to follow, and it was, was fascinating, because it was just like the radio shows, except they were on television.
 
<strong>Ron Cocking ** 24:56
Yeah, pretty much. In fact, there were a lot, there's lots of episodes. Episodes that are even named the same name as they had on the radio, and they're just have to be reworked for for the television screen,
 
</strong>Michael Hingson ** 25:08
yeah, but the the dialog was the same, which was so great,
 
<strong>Ron Cocking ** 25:13
yeah, yeah. And to see what was I going to add, it was our Miss Brooks was one of the very few radio shows that made the transition to television with the cast with the same intact. Yeah, everybody looked like they sounded. So it worked when they were in front of the camera. Yeah,
 
</strong>Michael Hingson ** 25:33
it sort of worked with Jack Benny, because most of the well, all the characters were in it, Don Wilson, Mary, Livingston, Dennis day, Rochester, world, yeah. And of course, Mel Blanc, yeah, oh.
 
<strong>Ron Cocking ** 25:49
GLORIA tells a story. She she and her mom, Hazel, were walking down the street on the way to do a radio show in the old days in Hollywood, and here comes Mel blank, he says, he pulls over. Says, Hey, where are you girls headed because I know that he probably recognized them from being at at CBS all the time, and they said, We're headed to CBS. He said, hop in. Oh, that's where I'm going. So Mel Brooks gave her a ride to the Mel Blanc, yeah, would have been
 
</strong>Michael Hingson ** 26:15
fun if Mel Brooks had but that's okay, Young Frankenstein, but that's another story. It is. But that's that's cool. So did they ever? Did she ever see him any other times? Or was that it?
 
<strong>Ron Cocking ** 26:30
No, I think that was it. That's the one story that she has where Mel Blanc is involved.
 
</strong>Michael Hingson ** 26:36
What a character, though. And of course, he was the man of a million voices, and it was just incredible doing I actually saw a couple Jack Benny shows this morning and yesterday. One yesterday, he was Professor LeBlanc teaching Jack Benny how to play the violin, which was a lost cause.
 
<strong>Ron Cocking ** 26:59
Actually, Jack Benny was not a bad view. No,
 
</strong>Michael Hingson ** 27:01
he wasn't violent. No, he wasn't. He had a lot of fun with it, and that stick went straight in from radio to television, and worked really well, and people loved it, and you knew what was going to happen, but it didn't matter. But it was still
 
<strong>Ron Cocking ** 27:16
funny, and I'm sure during the transition they there was a little bit of panic in the writers department, like, okay, what are we going to do? We got to come up with a few shows. We got to get ahead a little bit. So the writing being just a little different, I'm sure that's part of the reason why they went back and kind of leaned on the old, old script somewhat, until they kind of cut their teeth on the new this new thing called television
 
</strong>Michael Hingson ** 27:39
well, but they still kept a lot of the same routines in one way or another.
 
<strong>Ron Cocking ** 27:45
Yeah, when they work, they work, whether you're just listening or whether you're watching,
 
</strong>Michael Hingson ** 27:48
right, exactly what other shows made it from radio to television with the cast
 
<strong>Ron Cocking ** 27:53
intact? You know, I am not up on that number. I
 
</strong>Michael Hingson ** 27:57
know there were a couple that did. RMS, Brooks was, well, oh no, I was gonna say Abbott and Costello, but that was different, but our Miss Brooks certainly did. If
 
<strong>Ron Cocking ** 28:09
the Bickersons did, I forget the two actors that did that show, but that was a really, Francis
 
</strong>Michael Hingson ** 28:13
Langford and Donna Michi could be, but I think burns and Allen, I think, kept the same people as much as there were. Harry bonzell was still with them, and so on. But it was interesting to see those. And I'm awake early enough in the morning, just because it's a good time to get up, and I get and be real lazy and go slowly to breakfast and all that. But I watched the Benny show, and occasionally before it, I'll watch the burns and Allen show. And I think that the plots weren't as similar from radio to television on the burns and Allen show as they weren't necessarily in the Benny show, but, but it all worked.
 
<strong>Ron Cocking ** 28:58
Yeah, yeah. That's why they were on the air for so long?
 
</strong>Michael Hingson ** 29:02
Yeah, so what other kind of acting did Gloria do once? So you guys started the school
 
<strong>Ron Cocking ** 29:10
well after she well, when we started the school, we found ourselves, you know, raising five children. And so I continued playing nightclub gigs. I had one, one nightclub job for like, five years in a row with two wonderful, wonderful musicians that were like fathers to me. And Gloria actually went to work for her brother in law, and she became a salesperson, and eventually the VP of Sales for a fiberglass tub and shower business down here in Santa Ana. So she drove that 91 freeway from San Bernardino, Santa Ana, all the time. But in,
 
</strong>Michael Hingson ** 29:47
yeah, you could do it back then, much more than now. It was a little better
 
<strong>Ron Cocking ** 29:51
and but in, but twist in between, she managed. Her mom still did a little bit of agency. And she would call Gloria and say. Want you to go see so and so. She did an episode of perfect strangers. She did an episode with Elliot of the guy that played Elliot Ness, stack the show Robert Stack the show was called Help Wanted no see. I guess that was an in but wanted, anyway, she did that. She did a movie with Bruce Dern and Melanie Griffith called Smile. And so she kept, she kept her foot in the door, but, but not, not all that much she she really enjoyed when John Wilder, one of her childhood acting buddies, who she called her brother, and he still calls her sis, or he would call her sis, still. His name was Johnny McGovern when he was a child actor, and when he decided to try some movie work, he there was another Johnny McGovern in Screen Actors Guild, so he had to change his name to John Wyler, but he did that mini series called centennial, and he wanted Gloria for a specific role, to play a German lady opposite the football player Alex Karras. And they had a couple of really nice scenes together. I think she was in three, maybe four of the segments. And there were many segments, it was like a who's who in Hollywood, the cast of that show
 
</strong>Michael Hingson ** 31:28
does that was pretty cool.
 
<strong>Ron Cocking ** 31:32
But anyway, yeah, after Gloria finished armas Brooks, she became married to Gilbert Allen, who, who then became a Presbyterian minister. So Gloria, when you said, Did she continue acting? There's a lot of acting that goes on being a minister and being a minister's wife, and she would put together weddings for people, and that sort of thing. And she did that for 20 years. Wow. So she Gloria was a phenomenon. She did so many things. And she did them all so very well, in my
 
</strong>Speaker 1 ** 32:04
opinion. And so did you? Yeah, which is, which is really cool. So you, but you, you both started the school, and that really became your life's passion for 44 years. Yes,
 
<strong>Ron Cocking ** 32:16
we would get up in the mornings, go do a little business, come home, have a little lunch, go back about 132 o'clock, and we would normally crank up about four after the kids get out of school, and we would teach from four to nine, sometimes to 10. Go out, have some dinner. So yeah, we pretty much 24/7 and we had had such similar backgrounds. Hers on a national radio and television scale, and mine on a much more local, civic light opera scale. But we both had similar relations with our our moms after after the radio tapings and the TV things. GLORIA And her mom. They lived in Beverly Hills, right at Wilshire and Doheny, and they had their favorite chocolate and ice cream stops. And same thing for me, my mom would take me there, two doors down from the little studio where I was taking my tap classes. There was an ice cream parlor, haywoods ice cream. And that was, that was the the lure, if you go in and if you do your practicing, Ronnie, you can, I'll take it for an ice cream so that I did my practicing, had plenty of little treats on the way, so we had that in common, and we both just had very supportive moms that stayed out of the way, not, not what I would call a pushy parent, or, I think you mentioned the helicopter, helicopter, but it
 
</strong>Michael Hingson ** 33:37
but it sounds like you didn't necessarily need the bribes to convince you to tap dance, as you know, anyway, but they didn't hurt.
 
<strong>Ron Cocking ** 33:46
No, it didn't hurt at all, and it was something to look forward to, but I I just enjoyed it all along. Anyway, I finally got to to really showcase what I could do when I was cast as the dance director in the show 42nd street. Oh, wow. And I was lucky. We were lucky. San Bernardino clo was able to hire John Engstrom, who had done the show on Broadway. The earlier version that came, I think it was on Broadway in the mid or to late 70s. He had worked side by side with Gower Champion putting the show together. He told us all sorts of stories about how long it took Gower to put together that opening dance. Because everything in the opening number you you see those steps later in the show done by the chorus, because the opening number is an audition for dancers who want to be in this new Julian Marsh show. So the music starts, the audience hears, I know there must have been 20 of us tapping our feet off. And then a few seconds later, the curtain rises about two and a half feet. And then they see all these tapping feet. And then the main curtain goes out, and there we all are. And. I my part. I was facing upstage with my back to the audience, and then at some point, turned around and we did it was the most athletic, difficult, two and a half minute tap number I had ever done, I'll bet. But it was cool. There were five or six kids that had done it on Broadway and the national tour. And then during that audition, one more high point, if we have the time, we I was auditioning just like everybody else. The director had called and asked if I would audition, but he wasn't going to be choreographing. John Engstrom was so with there was probably 50 or 60 kids of all ages, some adults auditioning, and at one point, John pulled out one of the auditioners, and he happened to be one of my male tap dance students. And he said, Now I want everybody to watch Paul do this step. Paul did the step. He said, Now he said, Paul, someone is really teaching you well. He said, everybody that's the way to do a traveling timestamp so and that, you know, I'll remember that forever. And it ended up he hired. There were seven myself and seven other of my students were cast in that show. And some of them, some of them later, did the show in Las Vegas, different directors. But yeah, that, that was a high point for me.
 
</strong>Speaker 1 ** 36:19
I'm trying to remember the first time I saw 42nd street. I think I've seen it twice on Broadway. I know once, but we also saw it once at the Lawrence Welk Resorts condo there, and they did 42nd street. And that was a lot of that show was just a lot of fun. Anyway,
 
<strong>Ron Cocking ** 36:39
it's a fun show. And as John said in that show, The chorus is the star of the show.
 
</strong>Speaker 1 ** 36:45
Yeah, it's all about dancing by any by any definition, any standard. It's a wonderful show. And anybody who is listening or watching, if you ever get a chance to go see 42nd street do it, it is, it is. Well, absolutely, well worth it.
 
<strong>Ron Cocking ** 37:00
Yeah, good. Good show. Fantastic music, too. Well.
 
</strong>Michael Hingson ** 37:03
How did you and Gloria get along so well for so long, basically, 24 hours a day, doing everything together that that I would think you would even be a little bit amazed, not that you guys couldn't do it, but that you did it so well, and so many people don't do it well,
 
<strong>Ron Cocking ** 37:21
yeah, I don't know I from, from the the first time we met, we just seemed to be on the same wavelength. And by the way, I found out as time went by, Gloria was like Mrs. Humble. She wasn't a bragger, very humble. And it took me a while to find out what an excellent tap dancer she was. But when we went to the studio in the early days, we had, we just had one room. So she would teach actors for an hour, take a break. I would go in teach a tap class or a movement class or a ballet class. I in the early days, I taught, I taught it all. I taught ballet and jazz and and and and
 
</strong>Michael Hingson ** 38:01
tap. Well, let's let's be honest, she had to be able to tap dance around to keep ahead of Osgoode Conklin, but that's another story.
 
<strong>Ron Cocking ** 38:09
Yeah. So yeah, that. And as our studio grew, we would walk every day from our first studio down to the corner to a little wind chills donut shop wind chills donuts to get some coffee and come back. And about a year and a half later, after walking by this, this retail vacant spot that was two doors from our studio, we said, I wonder if that might be, you know, something for us, it had a four lease sign. So, long story short, we released it. The owner of the property loved knowing that Gloria Macmillan was that space. And so luckily, you know when things are supposed to happen. They happen as people would move out next to us, we would move in. So we ended up at that particular studio with five different studio rooms. Wow. And so then we can accommodate all of the above, acting, singing classes, all the dance disciplines, all at the same time, and we can, like, quadruple our student body. So then we made another move, because the neighborhood was kind of collapsing around us, we made another room and purchased a building that had been built as a racquetball club. It had six racquetball courts, all 20 by 40, beautiful hardwood. We made four of them, five of them into studios, and then there was a double racquetball racquetball court in the front of the building which they had tournaments in it was 40 by 40 we moved. We made that into a black box theater for Gloria. And the back wall of the theater was one inch glass outside of which the audiences for the racquetball tournaments used to sit. But outside the glass for us, we had to put curtains there, and out front for us was our. Gigantic lobby. The building was 32,000 square feet. Wow, we could it just made our heart, hearts sing when we could walk down that hallway and see a ballet class over here, a tap class over there, singers, singing actors in the acting room. It was beautiful. And again, it was just meant for us because it was our beautiful daughter, Kelly, who passed away just nine months after Gloria did. She's the one that said, you guys ought to look into that. And I said, Well, it's a racquetball court. But again, the first moment we walked in the front door, you start. We started thinking like, whoa. I think we could make this work. And it worked for another 20 years for us and broke our hearts to basically rip it apart, tear the theater down, and everything when we were moving out, because we we couldn't find another studio that was interested in in coming in, because they would have had to purchase the building. We wanted to sell the building. Yeah. So anyway, of all things, they now sell car mufflers out of there.
 
</strong>Michael Hingson ** 41:02
That's a little different way, way. Yeah, social shock, did any of your students become pretty well known in the in the entertainment world?
 
<strong>Ron Cocking ** 41:11
I wouldn't say well known, but a lot of them have worked a lot and made careers. Some of our former students are now in their 50s, middle 50s, pushing 60, and have done everything from cruise ship to Las Vegas to regional some national tours, even our son, Christopher, he did the national tour of meet me in St Louis with Debbie Boone, okay, and he's the one that is Now a successful producer. He's his latest hit. Well, his first, what can be considered legitimately a Broadway hit show was the show called shucked, and it opened about two years ago, I think, and I finally got to go back to New York and see it just a month before it closed. Very hilarious. Takes place in Iowa. The whole show is built around a county in which everybody that lives there makes their living off of corn, making whiskey. And it is a laugh, way more than a laugh a minute. But anyway, we had one of Gloria's acting students who was hired on with a Jonathan Winters TV sitcom called Davis rules. It ran for two seasons, and here he was like 16 or 17 years old, making, I think it was. He was making $8,000 a week, and he was in heaven. He looked like the Son he played, the grandson of Jonathan Winters and the son of Randy Quaid and so he, yeah, he was in heaven. And then after that, he did a very popular commercial, the 711 brain freeze commercial for Slurpee. The Slurpee, yeah, and he made the so much money from that, but then he kind of disappeared from showbiz. I don't know what he's doing nowadays,
 
</strong>Speaker 1 ** 43:00
but it's, it's, it's interesting to, you know, to hear the stories. And, yeah, I can understand that, that not everybody gets to be so famous. Everybody knows them, but it's neat that you had so many people who decided to make entertainment a career. So clearly, you had a pretty good influence on a lot of, a lot of kids.
 
<strong>Ron Cocking ** 43:20
Yes, I over the years, Gloria and I felt like we had 1000s of children of our own, that they that we had raised together. It's really a good feeling. And I still get phone calls. We got a phone call once a few years back from from one of our students who had been trying to crack the nut in New York, and she called us like 530 in the morning, because, of course, it was Yeah, but she had just signed her first national tour contract and was going to go out with the show cabaret. So fortunately, we were able to drive up to Santa not let's see, it's just below San San Jose. The show came through San Jose, and we got to see her up there. But those kinds of things are what made us keep teaching, year after year, all these success stories. Of course, we have former students that are now lawyers. Those are actors. Well, we
 
</strong>Michael Hingson ** 44:17
won't hold it and we understand, yeah and they are actors, by all means. How many teachers did you have in the studio when you had the big building?
 
<strong>Ron Cocking ** 44:26
Gosh, at one time, we had 10 or 12 teachers, teaching vocal teachers, two or three ballet teachers, jazz teachers, and you both taught as well. And we both continued teaching all through that time. We never just became managers, although that's that was part of it, and mixing business with art is a challenge, and it takes kind of a different mindset, and then what an unstoppable mindset you have to have in order to mix business with performing, because it's too. Different sides of your brain and a lot of patience and a lot of patience. And guess who taught me patience? Uh huh, Gloria Macmillan.
 
</strong>Michael Hingson ** 45:09
I would Conklin's daughter, yes, and I'll bet that's where she learned patience. No, I'm just teasing, but yeah, I hear you, yeah. Well, I know Karen and I were married for 40 years, until she passed in November of 2022 and there's so many similarities in what you're talking about, because we we could do everything together. We had challenges. Probably the biggest challenge that we ever had was we were living in Vista California, and I was working in Carlsbad, and the president of our company decided that we should open an office, because I was being very successful at selling to the government, we should open an office in the DC area. And so we both got excited about that. But then one day he came in and he had this epiphany. He said, No, not Virginia. I want you to open an office in New York. And Karen absolutely hated that she was ready to go to Virginia and all that.
 
<strong>Speaker 1 ** 46:15
But the problem for me was it was either move to New York or take a sales territory that didn't sell very much anymore. The owner wasn't really willing to discuss it, so we had some challenges over that, but the marriage was strong enough that it that it worked out, and we moved to New Jersey, and Karen made a lot of friends back there, but, you know, we always did most everything together. And then when the pandemic occurred, being locked down, it just proved all the more we just did everything together. We were together. We talked a lot, which is, I think one of the keys to any good marriages, and you talk and communicate.
 
</strong>Ron Cocking ** 46:56
Yes, in fact, when after we closed the studio in 2018 it took us a few more months to sell our home, and then when we moved down here, it was only about, I don't know, I don't know if it was a full year or not, but the pandemic hit and but it really didn't bother us, because we had, we had been working the teaching scene for so many years that we basically Were done. We basically walked out of the studio. We did. Neither of us have the desire to, well, let's continue in at some level, no, we cherished our time together. We have a little porch out in front of our home here, and it gets the ocean breeze, and we would sit for hours and chat. And oddly enough, not oddly, one of our favorite things to do, we have a website that we went to that had, I think, every radio show of armas Brooks ever made. And we would sit listen to those and just laugh. And, in fact, Gloria, there are some. She said, You know what? I don't even remember that episode at all. So yeah, that that was an interesting part. But yeah, Gloria and I, like your wife and you really enjoyed time together. We never talked about needing separate vacations or anything if we wanted to do something. We did it
 
<strong>Speaker 1 ** 48:16
together, yeah, and we did too. And you know, for us it was, it was out of desire, but also was easier for us, because she was in a wheelchair her whole life. I was I'm blind. I've been blind my whole life. And as I tell people, the marriage worked out well. She read, I pushed, and in reality, that really is the way it worked, yeah, yeah. Until she started using a power chair. Then I didn't push. I kept my toes out of the way. But still, it was, it was really did meld and mesh together very well and did everything
 
</strong>Ron Cocking ** 48:49
together. That's fantastic. I'm proud of you, Michael, and it really
 
<strong>Michael Hingson ** 48:53
it's the only way to go. So I miss her, but like, I keep telling people she's somewhere monitoring me, and if I misbehave, I'm going to hear about it. So I got to be a good kid,
 
</strong>Ron Cocking ** 49:04
and I'll hear I'll get some notes tonight from the spirit of Gloria McMillan too. I prayed to her before I went on. I said, please let the words flow and please not let me say anything that's inappropriate. And I think she's guided me through okay so far.
 
<strong>Michael Hingson ** 49:20
Well, if, if you do something you're not supposed to, she's gonna probably hit you upside the head. You know, did you two ever actually get to perform together?
 
</strong>Ron Cocking ** 49:30
Oh, I'm glad you asked that, because, well, it had been years since I knew that she was a darn good tap dancer. In fact, I had a tap dancing ensemble of of my more advanced kids, and if they wanted to dedicate the extra time that it took, we rehearsed them and let them perform at free of charge once they made it to that group, they they did not pay to come in and rehearse with me, because I would spend a lot of time standing there creating so. So we were doing a performance, and we wanted to spotlight, I forget the exact reason why we wanted to spotlight some of Gloria's career. Talk about radio a little bit. And I said, Gloria, would you do a little soft shoe routine? And because we had invited a mutual friend of ours, Walden Hughes, from the reps organization, and he was going to be the guest of honor, so I talked her into it. At first she wasn't going to go for it, but we had so much fun rehearsing it together. And it wasn't a long routine, it was relatively short, beautiful music, little soft shoe, and it was so much fun to say that we actually tap danced together. But the other times that we actually got to work together was at the old time radio conventions, mostly with reps, and that's really when I got to sit on stage. I was kind of typecast as an announcer, and I got to do some commercials. I got to sing once with Lucy arnazza. Oh, life, a life boy soap commercial. But when Gloria, Well, Gloria did the lead parts, and oh my gosh, that's when I realized what a superb actress she was. And if I don't know if you've heard of Greg Oppenheimer, his father, Jess Oppenheimer created the I Love Lucy shows, and so Gloria loved Jess Oppenheimer. And so Greg Oppenheimer, Jess Son, did a lot of directing, and oh my gosh, I would see he came in very well prepared and knew how the lines should be delivered. And if Gloria was not right on it, he would say, No, wait a minute, Gloria, I want you to emphasize the word decided, and that's going to get the laugh. And when he gave her a reading like that man, the next time she went through that dialog, just what he had asked for. And I thought, Oh my gosh. And her timing, after watching so many armist Brooks TV and listening to radio shows. GLORIA learned her comedic timing from one of the princesses of comedy timing is Eve Arden, right? They were so well for obvious reasons. They were so very similar. And if you have time to story for another story, do you know have you heard of Bob Hastings? He was the lieutenant on McHale's navy. McHale's Navy, right? Yeah. Well, he also did a lot of old time radio. So we went up to Seattle,
 
<strong>Michael Hingson ** 52:32
our two grandkids, Troy Amber, he played, not Archie. Was it Henry Aldridge? He was on,
 
</strong>Ron Cocking ** 52:40
I think you're right. I'm not too up on the cast of the old time radio show. Yeah, I think you're right. But anyway, he was there, and there was an actress that had to bow out. I don't know who that was, but our grandsons and Gloria and I, we walked in, and as usual, we say hi to everybody. We're given a big packet of six or eight scripts each, and we go to our room and say, Oh my gosh. Get out the pencils, and we start marking our scripts. So we get a phone call from Walden, and he said, hey, Ron Bob. Bob Hastings wants to see Gloria in his room. He wants to read through he's not sure if he wants to do the Bickersons script, because he you know, the gal bowed out and right, you know, so Gloria went down
 
<strong>Michael Hingson ** 53:23
couple of doors, coming
 
</strong>Ron Cocking ** 53:26
Yes, and she so she came back out of half an hour, 40 minutes later, and she said, well, that little stinker, he was auditioning me. He went in and she went in and he said, Well, you know, I don't know if I want to do this. It doesn't seem that funny to me. Let's read a few lines. Well, long story short, they read the whole thing through, and they were both, they were both rolling around the floor. I'll bet they laughing and so and then jump to the following afternoon, they did it live, and I was able to watch. I had some pre time, and I watched, and they were just fantastic together. I left after the show, I went to the green room, had a little snack, and I was coming back to our room, walking down the hall, and here comes Bob Hastings, and he says, oh, Ron. He said, Your wife was just fantastic. So much better than the other girl would have been. So when I told GLORIA That story that made her her day, her week. She felt so good about that. So that's my Bob Hastings story. Bob Hastings and Gloria Macmillan were great as the Bickersons.
 
<strong>Speaker 1 ** 54:29
Yeah, that was a very clever show. It started on the Danny Thomas show, and then they they ended up going off and having their own show, Francis Langford and Donna Michi, but they were very clever.
 
</strong>Ron Cocking ** 54:42
Now, did you realize when now that you mentioned Danny Thomas? Did you realize that Gloria's mom, Hazel McMillan, was the first female agent, talent agent in Hollywood? No, and that's how you know when the. They moved from from Portland, Oregon, a little city outside of Portland. They moved because Gloria's mom thought she had talent enough to do radio, and it wasn't a year after they got here to LA that she did her first national show for Lux radio at the age of five. That was in 1937 with with Edward G Robinson. I've got a recording of that show. What's what show was it? It was a Christmas show. And I don't remember the name of the of it, but it was a Christmas show. It was Walden that sent us. Sent
 
<strong>Michael Hingson ** 55:33
it to us. I'll find it. I've got it, I'm sure.
 
</strong>Ron Cocking ** 55:35
And so, yeah, so, so Gloria was a member of what they called the 500 club. There was a group of, I don't know, nine or 10 kids that by the time the photograph that I have of this club, it looks like Gloria is around 12 to 14 years old, and they had all done 500 or more radio shows. Wow, that's a lot of radio show. There's a lot of radio So Gloria did, I mean, I got a short my point was, her mom was an agent, and when Gloria was working so consistently at armas Brooks, she said, Well, I'm kind of out of a job. I don't need to take you. GLORIA could drive then. And so she came back from the grocery store, Ralph's market near Wilshire and Doheny, and she came back said, Well, I know what I'm going to do. I ran into this cute little boy at the grocery store. I'm going to represent him for television. And she that's, she started the Hazel McMillan agency, and she ran that agency until she just couldn't anymore. I think she ran it until early 1980s but she, my god, she represented people like Angela Cartwright on the Danny Thomas show and Kathy Garver on, all in the family a family affair. Family Affair. Yeah. Jane north. Jane North went in for Dennis the Menace. He didn't get the role. He came back said, Hazel, I don't think they liked me, and they didn't. They didn't call me back or anything. Hazel got on that phone, said, Look, I know this kid can do what you're asking for. I want you to see him again. He went back and they read him again. He got the part, yeah,
 
<strong>Michael Hingson ** 57:21
and he was perfect for it.
 
</strong>Ron Cocking ** 57:22
He was perfect for that part was, I'm sorry.
 
<strong>Michael Hingson ** 57:27
It's sad that he passed earlier this year.
 
</strong>Ron Cocking ** 57:29
Yeah, he passed and he had, he had a tough life, yeah,
 
<strong>Michael Hingson ** 57:36
well, you know, tell me you, you have what you you have some favorite words of wisdom. Tell me about those.
 
</strong>Ron Cocking ** 57:45
Oh, this goes back to the reason why I came across this when I was looking for something significant to say on the opening of one of our big concert programs. We used to do all of our shows at the California theater of Performing Arts in San Bernardino, it's a really, a real gem of a theater. It's where Will Rogers gave his last performance. And so I came across this, and it's, I don't know if this is biblical, you might, you might know, but it's, if you give a man a fish, you feed him for a day. If you teach a man to fish, you feed him for a lifetime. And that's what I felt like Gloria and I were trying to do. We wanted to teach these kids as as professionally. We treated our students as they were, as if they were little professionals. We we expected quality, we expected them to work hard, but again, Gloria taught me patience, unending patience. But we knew that we wanted them to feel confident when the time came, that they would go out and audition. We didn't want them to be embarrassed. We want we wanted them to be able to come back to us and say, Boy, I felt so good at that audition. I knew all the steps I was and I and I read so well it was. And thank you. Thank you. Thank you. And so that aspect of it, we felt that we were feeding them for a lifetime, but we also were creating all of these arts patrons, all these lovers of the arts, 1000s of kids now love to go to musicals and movies and plays because they've kind of been there and done that at our studio. And so anyway, that's and whether, whether or not it was their confidence in show business or whether it was their confidence we've had so many calls from and visits from parents and former students saying, Boy, I just was awarded a job. And they said my my communication skills were excellent, and I owe that to Gloria. I was on the beach the other day, and I looked over and there was this young man and his wife. I assumed it was his wife. It was they were setting. Up their beach chairs, and I looked and I say, Excuse me, is your name Brandon? And he said, No, but he said, Is your name Ron? And I said, Yes. He said, No, my name is Eric. And I said, Eric puentes. And so we reminisced for a while. He took tap from me. He took acting from Gloria, and he said, you know, he was sad to hear of Gloria's passing. And he said, You know, I owe so much to Gloria. I learned so much about speaking in front of groups. And he is now a minister. He has his own church in Redlands, California, and he's a minister. And of all the billion people on the beach, he sits next to me. So that's one of those things when it's supposed to
 
<strong>Michael Hingson ** 1:00:41
happen. It happens. It does. Yeah, well, and as we talked about earlier, you and Gloria did lots of stuff with reps, and I'm going to miss it this time, but I've done a few, and I'm going to do some more. What I really enjoy about people who come from the radio era, and who have paid attention to the radio era is that the acting and the way they project is so much different and so much better than people who have no experience with radio. And I know Walden and I have talked about the fact that we are looking to get a grant at some point so that we can train actors or people who want to be involved in these shows, to be real actors, and who will actually go back and listen to the shows, listen to what people did, and really try to bring that forward into the recreations, because so many people who haven't really had the experience, or who haven't really listened to radio programs sound so forced, as opposed to natural.
 
</strong>Ron Cocking ** 1:01:46
I agree, and I know exactly what you're saying. In fact, Walden on a couple of at least two or three occasions, he allowed us to take some of Gloria's acting students all the way to Seattle, and we did some in for the spurred vac organization Los Angeles, we did a beautiful rendition of a script that we adapted of the Velveteen Rabbit. And of all people, Janet Waldo agreed to do the fairy at the end, and she was exquisite. And it's only like, I don't know, four or five lines, and, oh my gosh, it just wrapped it up with a satin bow. And, but, but in some of our kids, yeah, they, they, they were very impressed by the radio, uh, recreations that they were exposed to at that convention.
 
<strong>Speaker 1 ** 1:02:37
Yeah, yeah. Well, and it's, it is so wonderful to hear some of these actors who do it so well, and to really see how they they are able to pull some of these things together and make the shows a lot better. And I hope that we'll see more of that. I hope that we can actually work to teach more people how to really deal with acting from a standpoint of radio,
 
</strong>Ron Cocking ** 1:03:04
that's a great idea. And I know Walden is really sensitive to that. He Yeah, he would really be a proponent of that.
 
<strong>Michael Hingson ** 1:03:10
Oh, he and I have talked about it. We're working on it. We're hoping we can get some things. Well, I want to thank you for being here. We've been doing this an hour already.
 
</strong>Ron Cocking ** 1:03:18
My gosh, where's the time gone? I know doesn't seem like an hour, but it sure has been a pleasure speaking with you. Michael and I will have to do it again one day.
 
<strong>Michael Hingson ** 1:03:27
We will, we'll have to get together, and we can spend an hour. We could talk about Walden, but you know, yeah, there's an hour and a half at least. Yeah, at least. Well, I want to thank you, and I want to thank all of you for listening today. We really appreciate you being here, and what I hope is that if you enjoyed the show, you will go off and give us a five star review wherever you're listening or watching the podcast. We would appreciate positive, really good reviews if you'd like to email Ron, how can people maybe reach out to you? If they want to reach out to you in any way, they're
 
</strong>Ron Cocking ** 1:03:59
welcome to reach out through my email. Which is L G S P, A, R O N, at a, o <a href="http://l.com" rel="nofollow">l.com</a>,
 
<strong>Michael Hingson ** 1:04:12
what is L G S P, A,
 
</strong>Ron Cocking ** 1:04:13
that is the name of our studio, the Looking Glass Studio of Performing Arts. Ah,
 
<strong>Michael Hingson ** 1:04:19
so L G, s, p, A, ron@aol.com.com you got it cool? Well, I really appreciate you being here. And again, if any of you'd like to reach out to me, I'd love to hear from you. Hear your thoughts. You can email me at Michael H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and if you know of anybody else who you think ought to be a guest and Ron you as well. If you know anybody that you think ought to come on, who has stories to tell, I think everybody does, but we're always looking for people to introduce us to more storytellers. So we'd love to hear from anybody that would be great. But again, I want to thank you. For for being here, I'm going to do it right. Ron cocking, see, I got it. We really appreciate you being here, and thank you for for coming on with us.
 
</strong>Ron Cocking ** 1:05:09
You're absolutely welcome my pleasure.
 
**Michael Hingson ** 1:05:15
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Performer and Educator with Ronald Cocking</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c340a87b-82f2-40cf-b8a9-d844b1f78de0.mp3?source=rss&amp;ext=asset.mp3" length="96928817" type="audio/mpeg" />
<itunes:episode>386</itunes:episode>
</item>
<item><title>Episode 385 – The Unstoppable Power of Communication That Inspires Empathy and Inclusion with Dr. Shabnam Asthana</title>
<guid isPermaLink="false">https://pinecast.com/guid/bd124a62-0a58-4766-9067-0471ec250954</guid>
<pubDate>Tue, 04 Nov 2025 10:00:22 -0000</pubDate>

<itunes:duration>01:03:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6621dada-1c73-4834-964a-0befd2248473/UM385-Dr._Shabnam_Asthana-Cover_Art.jpg" />
<description><![CDATA[<p>Every once in a while, I meet someone whose story reminds me why inclusion and communication go hand in hand. My guest this week, Shabnam Asthana, is one of those people. She’s a global PR leader, entrepreneur, and author who has spent her life turning words into bridges that connect people and purpose.</p>
<p>We talk about her journey from teaching and lecturing at India’s National Defence Academy to leading global communications for major brands—and what it taught her about empathy, leadership, and real inclusion. Shabnam shares how storytelling can turn data into emotion, and why true diversity is less about representation and more about respect.</p>
<p>Her message is powerful and deeply human: being unstoppable begins with an open heart, quiet courage, and the willingness to rise again. If you’re ready to lead with empathy and communicate with purpose, this conversation will stay with you long after it ends.</p>
<p><strong>Highlights:</strong></p>
<p>00:43 – Hear how early role models and a working mother raised ambitions and set a path toward leadership.
03:39 – Learn why strong communication skills pointed her toward PR and how debates built confidence.
05:24 – See why teaching became the first step when women in PR roles were rare in smaller cities.
08:12 – Discover what it took to lecture at India’s National Defence Academy and earn respect in a rigid setting.
12:09 – Understand the leap from academia to corporate PR after being scouted for communication excellence.
15:50 – Learn how serving as a spokesperson shaped internal and external messaging at a Swedish-Indian firm.
17:01 – Gain a humble view of global work and why inclusion means moving from tokenism to listening.
21:08 – Compare India and Sweden and see how representation differs from real inclusion in practice.
24:18 – Learn how small, specific acts like adding sign to slides can make people feel genuinely seen.
34:24 – Find out how storytelling turns CSR spreadsheets into human change that inspires action.
43:22 – Explore the choice to found Empowered Solutions and why entrepreneurship kept growth alive.
53:06 – Take a fresh definition of an unstoppable mindset rooted in resilience and an open heart.</p>
<p><strong>About the Guest:</strong></p>
<p>A multi-faceted Professional, who has fast tracked from being a reputed National name to a well-respected and emulated global one!  Shabnam Asthana has added new dimensions to Global PR and Communications.</p>
<h1>She has to her credit, post graduate degrees in English Literature, Public Relations and Advertising, an MBA in Marketing Management &amp; several International certifications including a prestigious Hon. Doctorate in Business Administration from the National American University USA (NAU).</h1>
<p>She has over 25 years of rich professional experience.  She started her career in the educational field as a high school teacher and then moved on to the role of a Lecturer at the prestigious National Defence Academy, Khadkwasla. She was the only civilian who compered for the Passing out parades, PT &amp; Equestrian display and the Graduation ceremony of the NDA for 3 consecutive years. This was covered live on Doordarshan.</p>
<p>It was after one of the Passing out Parades that she was compering at the NDA, that a senior position in a reputed company was offered to her and thus began her foray into the corporate world.</p>
<p>After her successful corporate stint in senior positions with reputed companies including Multinationals in India and abroad and reputed real estate businesses, she started her own PR and communications firm, Empowered Solutions in 2005 which has been running successfully since then.  Adding offices in USA and Canada as part of its international expansion.</p>
<p><strong>Ways to connect with</strong> Shabnam <strong>:</strong></p>
<p>Wikipedia - <a href="https://en.wikipedia.org/wiki/Shabnam_Asthana" rel="nofollow">https://en.wikipedia.org/wiki/Shabnam_Asthana</a>
Instagram  <a href="https://www.instagram.com/shabnamasthana/?hl=en" rel="nofollow">https://www.instagram.com/shabnamasthana/?hl=en</a>
Linked in - <a href="https://in.linkedin.com/in/dr-shabnam-asthana-7b174a5" rel="nofollow">https://in.linkedin.com/in/dr-shabnam-asthana-7b174a5</a>
Facebook - <a href="https://www.facebook.com/ShabnamAsthana/" rel="nofollow">https://www.facebook.com/ShabnamAsthana/</a>
X - <a href="https://x.com/shabnamasthana" rel="nofollow">https://x.com/shabnamasthana</a>
VyaapaarNiti Expert Profile - <a href="https://www.vyaapaarniti.com/expert/dr-shabnam-asthana-" rel="nofollow">https://www.vyaapaarniti.com/expert/dr-shabnam-asthana-</a>
Tring Celebrity Platform - <a href="https://www.tring.co.in/shabnam-asthana" rel="nofollow">https://www.tring.co.in/shabnam-asthana</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, Hi again, everyone. I am your host, Michael Hingson, and you are here listening to or watching or both, unstoppable mindset today, our guest is a person of many talents, and I think you're going to be as amazed about her as I am. Shabnam Asthana is a person who has been involved in she was a teacher for a while. She's been very heavily involved in a variety of things at the corporate level. She started her own marketing firm in 2005 and I don't know what all my gosh, she's got so many things, it's really hard to keep up, but I'm sure she's going to tell us all about it, and I am looking forward to that. And I really appreciate all of you being here with us. So Shabnam, I want to welcome you to unstoppable mindset. And thank you for being here.</p>
<p>**Shabnam Asthana ** 02:15
Thank you, Michael, truly wonderful to be with here, and thank you for that amazing introduction. You make me feel as if I've worn a professional cape of so many accolades and so many things. It's wonderful to be here with you.</p>
<p>**Michael Hingson ** 02:32
Michael, well, you do have lots of awards and lots of accolades.</p>
<p>**Shabnam Asthana ** 02:38
That's just one part of the journey. The true reward is in the, you know, work that I do, these stories, that I shape, the narratives that spring in that is the true reward. And of course, accolades are always welcome, and they are a way of encouragement, which do ensure that, yes, I continue doing the good work.</p>
<p>**Michael Hingson ** 03:00
Well, why don't we start back at the beginning, which is always fun to do. Why don't you tell us about the early Shabnam growing up?</p>
<p>**Shabnam Asthana ** 03:08
Okay, that's something which is very close to my heart. I was born in India in a small city called Bokaro, Steel City. It was a Steel City. It was an industrial town, and we were a very close knit community, and we had lots of, you know, interaction with people. I came from a background where both my parents, my mother and my father were working, and at that point of time, a working woman was sort of seen as a novelty, not something I'm talking way, way back. And now the people will also guess my age, I guess because it's pretty way back. And that was the time when we weren't India was still developing, and women were still not seen as the working class, you know, especially in senior corporate positions. And my mother was a senior officer in the steel plant, so that set my aspirations and ambitions very high. And I wanted to emulate her. I wanted to be someone who was working now what I would do I was not very sure of, but yes, I wanted to be working. And then later on, my sister, my both my sisters, were also working, my older siblings, and of course, that set the tone for me to also hop into the professional shoes, and, you know, chart out a career path for myself. So,</p>
<p>**Michael Hingson ** 04:44
so what? What did you do? As far as schooling? Did you go to college?</p>
<p>**Shabnam Asthana ** 04:51
Yes, I went to the local school there, which was an English medium good school called sin Xavier School. And that was some. Thing which really groomed me for the future, that set the foundations for my career. And after that, I did my schooling in the my college, sorry, in the capital city of India, which is Delhi. And then on, I moved to a place which is close to Mumbai, which is Pune, and I continued my education there. And of course, my career started in Pune. That is when I got into academics, and then henceforth,</p>
<p>**Michael Hingson ** 05:34
so when you were in college, and as you were coming out of it, what did you want to do with your life? What was your plan? Or did you have one?</p>
<p>**Shabnam Asthana ** 05:43
Yes, I did have one. Like I said, I was always good in communications, and people used to tell me that you are a good communicator. I used to win all the debates. I used to win elocution competitions. And I said, Well, yes, communication does seem to be my forte, so why don't I build on that? And then I saw my father, he was in the public relations industry, and I somehow at the back of my mind, I said, Yes, that is something I would surely want to do. So why not try my hand at PR? And that's how the seeds of my career was planted in my mind, and then it developed there on.</p>
<p>**Michael Hingson ** 06:30
But you started out in education and in teaching.</p>
<p>**Shabnam Asthana ** 06:34
Yes, that's very interesting. I'll tell you. I wanted to start my career in PR, but I was in a place which was a small city, and it was a place called Jamshedpur, before I moved on to Pune, and there, the career scope was very limited. We didn't have women in the PR. In fact, it was unheard of. So the best thing, or the easiest thing that a woman could do was to hop on the bandwagon of academics. And not saying that it was something you know, that was not looked up to. But yes, I did enjoy my role as a school teacher. That was my first job in Jamshedpur, a small it was, again, a steel city in India, and I became a high school teacher, and quite enjoyed it, because that was also communication. It was the way you communicated with your students, and, you know, sort of got them into, got them interested in what they were learning. So that was, again a stepping stone, and it was the area of communications which expanded later on.</p>
<p>**Michael Hingson ** 07:47
So how long did you stay in teaching?</p>
<p>**Shabnam Asthana ** 07:51
I was there for about two years in Jamshedpur, and then I moved on to Pune. And guess what the next opportunity I got was as a lecturer in the National Defense Academy. That was a place where the future generals were being groomed, and I was a civilian who, sort of, I was the only civilian, probably, who got into the teaching profession there and there I spent a good four years truly memorable. Worth remembering recounting. There was so many incidents, and I loved teaching. That was something which I did at the National Defense Academy too. Although that was at a higher level, it was very different from the school teaching which I had done. This was more, you know, on a national level, where you had to be more, and there was a lot of discipline which came in, because it was the future, you know, Army personnel, Navy personnel, so all that, there was a lot of discipline that came in and that groomed me better. I understood what the world of discipline meant in the true sense, because I lived</p>
<p>**Michael Hingson ** 09:10
it right. What? How did you discover the job at the defense Academy? Though that's certainly a whole lot different than teaching high school students or maybe not.</p>
<p>**Shabnam Asthana ** 09:23
It is a whole lot intimidating. Let me tell you that it's very intimidating to walk into a room full of, you know, future generals, army people you don't know who you know who you are, I mean, who they are, and you sort of get very intimidated by the kind the aura is very, very intimidating.</p>
<p>**Michael Hingson ** 09:46
How did you discover that job? Yes,</p>
<p>**Shabnam Asthana ** 09:49
that was done. We in India, we have something which is called the employment exchange. So you register there and you give your qualify. You list down your qualifications, and you know whatever you are planning to do, and they invite you for certain vacancies. So one fine day, I was just sitting and having my lunch at home when I received a letter, and the letter was an interview call for the National Defense Academy. I literally jumped out of my skin because I was a school teacher, and then being asked to appear for an interview in the National Defense Academy itself was a big leap for me. Whether I got it or not was a different thing. But then to sort of come on board and go and sort of appear for an interview was also something very exciting. And when I went there, I was like, I said, the only civilian The rest were army officers, wives and daughters, you know, related to the working personnel there. So when I went, I was interviewed by the three representatives from all the three wings, that is the Navy, the Air Force and Army. And that was a very good experience. They asked me a lot of questions, and I believe it was later on I was told that it was my confidence that got me in. So thanks to that, I</p>
<p>**Michael Hingson ** 11:23
was going to ask you why you why you got in, or why you think you got in. And yes,</p>
<p>**Shabnam Asthana ** 11:30
yeah, I did ask them that later, and unofficially, I was told that. Well, it was the way you carried yourself, the confidence and, you know, the excitement and enthusiasm that you shared, which was very, very refreshing.</p>
<p>**Michael Hingson ** 11:48
So what exactly did you do at the academy?</p>
<p>**Shabnam Asthana ** 11:53
I was teaching them English, and I was teaching them literature. I don't know how interested they were in literature, but then the feedback that I got, which was, you know, the it was a routine feedback, which we have the teachers get. So I used to get good marks, and people used to say, yes, that, you know, your classes are engrossing. It's good. And then, apart from that, there was something very interesting I did, which was I compared for their passing out parades, and I compared for all their shows. And that was something which was covered on television, and that gave me a different kind of foothold in my profession, where I was being seen, where I was being heard, and my confidence grew by leaps and bounds. I was being accepted as a woman. I was being accepted as a civilian. And that was something which was very, very heartwarming for me,</p>
<p>**Michael Hingson ** 13:01
and I would assume, very difficult to achieve,</p>
<p>**Shabnam Asthana ** 13:05
I think so I do yes, in retrospect, yes.</p>
<p>**Michael Hingson ** 13:09
So you did that for roughly four years. Yes. And why did you leave that? What was your? Was your thought about that,</p>
<p>**Shabnam Asthana ** 13:21
okay, I would have gone on. It was such a glorious part of my career. But, you know, change, they say, is constant, and that is something which happened. I was comparing for a passing out parade when the chairman of a corporate company which was doing rather well, heard me, and he was impressed by my communication, my speaking abilities, my, you know, the way I was presenting things. And he said he offered me a job, and he said, Why don't you come and join my office and come in as a PR person for my company, and that's exactly I was actually, you know, not very sure whether I wanted to leave this an industry and career where I was already established, where people knew me, and just hop on to the corporate world. But if you remember, that was my ambition. That was what I had always won right at the start. So the moment it came, it almost felt as if it fell into my laps. And I said, Why don't I do that? Yes, and this is a good opportunity, and I must take it up. My I spoke to my family, and they too, felt that it was a good stepping stone to move on. And so I accepted it, and that was my entry into the world of PR, in the corporate</p>
<p>**Michael Hingson ** 14:48
world. So what year was that this</p>
<p>**Shabnam Asthana ** 14:53
was way back on now you are prompting me to give away my age, which is like. Like ancient, I'd be a fossil. Okay, yes, this was way back in the 90s,</p>
<p>**Michael Hingson ** 15:06
okay, and that was kind of what I was curious about. So at that time, industry was a little bit more stable than it was later on, but, but still, you You did it, and you so you stepped into that goal, into that role, and so you became part of the PR world, which is, as you said, what you wanted to do initially, anyway. So, so how long did you stay at that company? I</p>
<p>**Shabnam Asthana ** 15:39
stayed there for about four years, and then the chairman of the company passed away. Unfortunately, he was on a trip to China, and he suffered a massive cardiac arrest, so I was working very closely with him in his office, and as is the norm of the industry, once the leader is not there things you know, sort of crumble, and you know, there's reorganization. New faces come in, and normally the new people bring their own teams. So I felt as if, you know, before they told me to sort of move out or something. I don't know why I pre empted that. I said, Why don't I myself make a shift and join some other industry? I mean, join some other company, which I did. Again, I applied. It was a Swedish company, and again, it was one of the best moves that I could have made. I spent a good 12 years in that company, which Hogan is India Limited, I must name them. They were brilliant. And I spent a very, very good part of my career with that company.</p>
<p>**Michael Hingson ** 16:56
And so again, you did primarily PR, or what did you Yes, it was</p>
<p>**Shabnam Asthana ** 17:02
PR and it was handling the chairman and managing director's office. So the entire communication was handled through me, the internal as well as the external communication. I was a spokesperson, yes,</p>
<p>**Michael Hingson ** 17:18
so you became so in a sense, sort of the face of the company.</p>
<p>**Shabnam Asthana ** 17:21
Yes, I did. It's nice to feel that yes, that it was a good many years that I was the face of the company in terms of communication, yes,</p>
<p>**Michael Hingson ** 17:33
right, right. And, and where were you doing this?</p>
<p>**Shabnam Asthana ** 17:38
This was in Pune, and their head office was in Sweden. I used to sort of move between the two. It was a very global company. The subsidiary was an Indian subsidiary, but the parent company was Swedish. So we had a lot of global travel</p>
<p>17:56
that kept you busy. That did so</p>
<p>**Shabnam Asthana ** 17:59
there were conferences, and there were so many meetings which were happening,</p>
<p>**Michael Hingson ** 18:03
yes, right? So what did, what did you? What did you learn from all of that? Do you think</p>
<p>**Shabnam Asthana ** 18:12
it was a very humbling experience? You know, more than the excitement, I was armed with a lot of excitement, because that would have been one of my first trips outside India. I was I had a lot of excitement, lots of things were on my mind, but then ultimately, when one does travel and work in a global company, it's a very humbling experience, because you are exposed to your strengths and also your blind spots, your strengths, your weaknesses, everything comes to you and then you feel that diversity is not always about representation. It's about respect and inclusion is moving from tokenism to listening. That is what I felt, you know, adapting various voices to your workplace, working in unison, trying to empathize with people from different cultures, different streams, different departments, all that really broadened my horizon. So that was something which I learned.</p>
<p>**Michael Hingson ** 19:30
So what was the culture like, in terms of since you were at a global company, as it were, how was it different when you were dealing with Sweden, as opposed to when you were dealing with India.</p>
<p>**Shabnam Asthana ** 19:45
In India, we don't have diversity as a choice. In India, we are served diversity on a platter because you are born with being diverse. You have. Are numerous religions, you have culture. So we are adaptable people in that sense. But strangely enough, it's a paradox. If I would tell you that inclusion is still a work in progress. Inclusion isn't automatic. It doesn't come to you like that. You have to work for it. Now there is a big change, but I'm talking of the days, way back in the 90s when women in boardrooms were a novelty. So sometimes it was just purely for ornamental value. Sad to say that. But gradually you had to open up, you have to open the doors, and you have to say, look, we are here for a reason. And please listen to our voices too. And that's how we started. I started sort of, I remember once when I was moving in India. I mean, not in Sweden, but once when I was in India, and I was in a strategic board meeting. I was the only woman in the room, and the people were sort of, I could sense the expressions. People were curious, people were dismissing. People were sort of, you know, not sort of prepared to take or listen to me, that was a little bit of a setback. But then gradually, when I started moving abroad, and I started seeing more women, and then gradually, when I was moving so were the others, and they too saw the kind of change that was happening. And so it was pretty difficult in India, initially, if I were to be very honest, Sweden was more inclusive. I could see a lot of women in the workforce. And gradually, since we were sort of interacting with each other, we absorbed each other's cultures and values, and the company became very, very inclusive. So it was a pleasure to work there.</p>
<p>**Michael Hingson ** 22:08
Okay, so in a sense, there were, there are parts of Sweden that made you happier than what you were in the East initially experiencing in India.</p>
<p>**Shabnam Asthana ** 22:19
Absolutely, absolutely, and I have no hesitation in saying that, because they were welcoming. They were welcoming. And the not necessarily my company, but any company in India, the representation of women, especially in PR, was very, very limited. Now we have evolved, and it's a world of difference, and I'm so happy to see that.</p>
<p>**Michael Hingson ** 22:48
How about you, may or may not have a lot of expertise in this, but how about if we're going to talk about inclusion and so on, people with disabilities, both in India and in Sweden and so on and again. I don't know whether you really had much experience or exposure to that. I</p>
<p>**Shabnam Asthana ** 23:06
do. I did have my share of exposure, maybe not extensive, but yes, I do. I remember there's this one incident I'd like to talk to you about. It was in Paris. I was in a conference, and there was a deaf girl in the conference room. I could see people making presentations and knowing fully well, because we had the list of participants, and we had their intros, their introductions with us, my team. And you know, of course, I headed that team. We made a special endeavor to include sign in our presentation. And she was so happy because she said, you know, she came to me and she expressed to me that although I have participated so many times in meetings, and especially corporate meetings, I am so happy to see. It was the first time that I felt I was seen and I was not just a presence. So she was very happy with the kind of, you know, preparation that we did for her especially. So I believe it's very nice if people learn to respect each other and learn to believe that not everybody is similar. You may have so many strengths which I don't have. I do not see any physical disability as a handicap. I'm very, very sure about that, I do not see anybody who appears different or who doesn't have the same listening capacity, hearing capacity, to be different from me. They have their own strengths. So I truly believe that, you know, disability. In that sense, is something which does not put a person in the back seat. How.</p>
<p>**Michael Hingson ** 25:09
How was that attitude received? Well, both at the company, when you were when you were in the room with her, and you were signing and so on. How did other people receive that? And how was that kind of attitude received initially in India?</p>
<p>**Shabnam Asthana ** 25:29
Well, to be very honest, Michael, it wasn't something that is the done thing. People do not accept that. They are like, well, it's a general presentation. We really don't have to make specific I do remember a person who came up to me and said, Shabnam, why did you make a very specific presentation? It was a very general presentation by you doing that, you have set a precedent for others to sort of make them feel small, you know. So he took it in a very negative way. Said, you've made us feel very small. I said, no, please do not look at it that way. It is something where we have made her feel a part of us. It is not trying to belittle anybody, trying not to, you know, get a an edge over others. All of us are the same. It's just that I made it a little easier for her. That's what I just told him, and probably he did, walk away with a smile. I don't know whether it was a sarcastic one or whether it was a smile of acceptance, but then I got my</p>
<p>**Michael Hingson ** 26:38
point. I took was this was this in Sweden or India. This was in Paris. In Paris, okay, yes,</p>
<p>**Shabnam Asthana ** 26:46
okay, this was a conference, which was</p>
<p>**Michael Hingson ** 26:49
she said that, right? Well, you know, the reality is that's all part of the inclusive mindset and the inclusion mindset, and it is so true that most people don't tend to realize it Yes. So I hear what you're saying,</p>
<p>**Shabnam Asthana ** 27:10
yes, and realization and sort of acceptance has evolved. People are more accepting. People are more flexible. You know, the rigidity earlier, people were very rigid. Now there is a lot of flexibility. I believe that, right?</p>
<p>**Michael Hingson ** 27:32
Well, I think it's better. I'm I think there are still all too many people who tend not to really have an overly inclusive mindset. And it is, it is something that that will be with us for a while, and hopefully over time, people will become more open and realize the value of inclusion. In this country, we have, well and around the world, we have a significant number of people who have these so called physical disabilities, and the reality is that the disability is more caused by inaction mostly than it is by real action.</p>
<p>**Shabnam Asthana ** 28:12
Absolutely yes. And I also seriously believe that diversity enriches the outcomes. I have some I have practical experience, and I've seen that. So inclusion enriches outcomes in many ways, right?</p>
<p>**Michael Hingson ** 28:35
How has all of your traveling and all of your exposure in various places around the world. How has that tended to shape your understanding of diversity and inclusion?</p>
<p>**Shabnam Asthana ** 28:50
Okay, yes, that's a very interesting question. I have seen that challenges are real, biases, stereotypes and expectations that women need to prove themselves twice as much also exists in many, many parts of the world. So they have been. I mean, there have been certain cultures, certain countries, which are very easy to breeze through when you are at work meetings or you're talking to people. But there are certain countries in the let's say in the Middle East, the Far East, which are still not very open to, you know, women taking on lead roles, women strategizing, women talking things that would influence decisions. So sometimes there's also a word I'd like to put in here that sometimes it is not country specific. Specific. It is very individual, specific. So there, like you said, you know, there are certain mindsets which still exist. There are people who may be residing in countries that are very open and very receptive, but their own mindset is limiting. And it is a mindset which is closed, it is rigid. So that stops and that prevents any inclusion. You know that, if I were to put it that way, so I would say it's not merely, not always country specific. Yes, individuals have to evolve themselves and change their mindsets. So it's sometimes I've seen it's countries are good, but some individuals are rigid. I've seen some individuals that are good, but the countries that are rigid. So it sort of works both ways.</p>
<p>**Michael Hingson ** 30:54
And it's not just about women, it is about anybody who is different. Yes, then the so called norm, whatever that happens to be, absolutely</p>
<p>**Shabnam Asthana ** 31:03
inclusion is not limited to women. So again, I'd like to clarify that it's inclusion is a broad spectrum. So yes, of course, we are a small part of it. But yes,</p>
<p>**Michael Hingson ** 31:17
you have written a book, yes, romancing your career and and also you've done a lot of mentoring, obviously, and so on. But what do you mean when you talk about women? And I would say anybody who's different need to define success on their own terms. Tell me more about that.</p>
<p>**Shabnam Asthana ** 31:41
So women, or anybody, let's not be very specific about women, because then it would be detracting from the main subject of inclusion. Anybody who wants to be heard has to believe in one thing, that silence is not the answer. Courage is so you have to move from silence to courage. Try and portray your point of view. Speak to people if they listen to you good enough if they don't, it's not as if the doors are closed. If the doors are closed, you can surely open a window for yourself, and it works. So just being silent or being very subdued or being very you know sad that your point of view, or being upset, for that matter, that your point of view is not being listened to is not the answer. You have to show courage. You have to do your homework, right? Remember that value is something that takes anybody places. It's not about being a woman, it's not about being any nationality, any ethnicity. It's just that you have to carry value in whatever you are trying to bring to the table. Once people see value, they will forget whether you are of XYZ nationality or you're an Indian, or you are of any other you're any other gender, if I may say that. So it's the value that a person should work towards. Everybody should work towards bringing value to the table. That is what will get you noticed, and that is what will see you going places. Yes, it did.</p>
<p>**Michael Hingson ** 33:43
And again, I think one of the important things is that, from my standpoint, and I keep pushing it, but it's there is that it also is the same for for so called disabilities. One of the things that I maintain is that everybody on the planet has a disability, and the disability for most people is that you depend on light in order to function, and when suddenly light disappears, you have a big problem, unless you have a way to get light back on demand. But we are. We're not ready to accept that as a as a race yet, so people think that's cute, but, but they're not ready to accept it. It doesn't change the fact that it's really there. But the fact of the matter is that that people do have to speak up for themselves, and there are ways to do that, and there are ways not to do that. It isn't a matter of being obnoxious and demanding, but it is all about, as you expressed it earlier, being confident and showing that confidence and showing your knowledge and showing what you bring to the table absolutely well. You've been involved in PR for a long time, and I'm sure that you would agree, one of the main tools that people in the public relations world and elsewhere have to offer is storytelling. I believe the best salespeople are people who can tell stories and can help relate. But my question would be to ask you, how can storytelling bridge communities and bring people together?</p>
<p>**Shabnam Asthana ** 35:31
Storytelling is a very, very strong element of PR. Storytelling humanizes everything. It brings in a lot of connection. So people connect automatically, if your storytelling is good, so like I keep telling all my juniors as well or new interns who join in corporate fact sheets can be informative. They can give you facts, but storytelling will transform everything. So you move from information to transformation. Storytelling is the human angle to everything. All of us love you a human angle. For example, let me tell you I was in a meeting which was quite a few years ago, and the CEO of the company was telling me they've done a lot of work in corporate social responsibility. So he wanted to tell me about all the expenditure that they've done. They've uplifted so many schools. They've done so much. They've spent so much on education, they've spent so much on water, on sanitation and so many other things, which has improved the lives of the citizens there. I told him, could you tell me one story of one life that has been affected. So he was at a loss because he had not he did not dive deep into that. He didn't look beyond the numbers and the figures. So his HR person stepped in and he told me a story of a girl. She was an Indian girl. Her name was Aarti. How they had transformed her life, and she had moved on to studying in Howard, and she was being employed in one of the top American companies there. So that was something, a story of transformation. So that is so you know, I believe the power of storytelling and that connected everybody, even his own people, were not aware. The employees were not aware. They were just sort of working like robos, putting in their number of hours, doing their work, not going beyond their call of duty to actually see what was happening to the effects, the efforts of their activities. This was something which we brought out in all their corporate brochures, in all the marketing that they were doing, in all the marketing collaterals that worked wonders. We had lots of inquiries for people who wanted to support them in many ways. We had an interview of the girl, and it was something which was very we added a human angle. So like I said, storytelling humanizes the entire concept, and that is something which connects people. So, yes, it's very</p>
<p>**Michael Hingson ** 38:42
interesting. Did he learn to tell stories after that?</p>
<p>**Shabnam Asthana ** 38:46
I believe so, because he was so he was really taken aback. And he said, Wow, I never really thought about it. And you told me, You changed my perspective. You made me see it differently. And if I were to say we got a good retainership After that, because he was very happy and my contract was renewed. So that was something which sort of affected the contract too well.</p>
<p>**Speaker 1 ** 39:19
The reality is that when you tell a story, it is telling stories is something that most everyone can truly relate to, and when you tell a story that someone listens to or hears and reacts to it,</p>
<p>**Michael Hingson ** 39:40
there's nothing better than that, and it's really important that that kind of thing happens. So I'm really glad to hear that you like storytelling. I think it is so important that we have that</p>
<p>39:51
absolutely,</p>
<p>**Michael Hingson ** 39:54
yeah, it's so important to be able to do that. Well, you've told us a little bit. About inclusion and diversity and so on in India and in other countries. Do you think it's changing, both in India and in other countries? And how is it changing?</p>
<p>**Shabnam Asthana ** 40:15
It is changing. If you go back to the 90s to the present day, you will see that people have become I think it has a lot to do with travel. It has a lot to do with interaction. So people are interacting with each other. I speak to you, you speak to me, you tell me something about you, and I say, Hey, is that worth listening to? Yes, it is. And I try and change my mindset. I become more receptive. I try and tell you my viewpoint. You listen to me. You hear me out. So I have seen companies that have moved beyond check boxes of how many women, how many people with disabilities they've, you know, inducted in the employment stream, in their jobs, and it's become more of the CEOs or the top management asking their people, how many voices have we listened to? How many decisions have been made by these people whom we have taken in. You know, how have we evolved as a company? So that has made me see in boardrooms, in various meetings, that the top management is also very aware of what kind of decisions, what policies, are being framed with people as a diverse group. And it's not funneled or restricted to just the top few. It trickles down and it goes to the people they've hired from diverse groups, and it becomes like a voice of the company. So I have seen that changing, and I have seen that diversion is now diversity sort of is moving more towards the corporate DNA. So it is not a demand anymore. It's not a checkbox. It's more as if it is flowing in naturally, and people are more aware of it. So that's what I've seen.</p>
<p>**Michael Hingson ** 42:32
It's a mindset, it is, and people are starting to adopt that. How is it changing in India? You said that in India there's a lot more diversity. But you said inclusion isn't so much there.</p>
<p>**Shabnam Asthana ** 42:46
Yes, it is in see in India, it was globally, I saw that diversion was backed by policies, and there was a certain framework which had a set of rules. It had a set of code of conduct. But in India, it was more based on individual goodwill. So we had people, if the CEO or the top management was pro diversity, it would happen automatically, because the ones at the junior level had no choice. They had to naturally comply. But here now in India, it's become more organized, more structured, and people, there are departments now which look into issues of diversity and inclusion, and they try and make the organization work towards that. So they are big companies. They are small companies in India, all are trying to absorb this in the corporate DNA, like I said. So people are conscious. And there are conscious. There are seminars which are happening. People are being spoken to. There is workplace, you know sensitization that follows. People talk about it, people discuss it, and there is a lot of exchange of dialog which happens. So people talk, people learn, people adapt</p>
<p>**Michael Hingson ** 44:15
well. So you you work for the Swedish company, for you said, like, 12 years, and then what did you</p>
<p>**Shabnam Asthana ** 44:25
do after that? I moved on to, you know, start my own company, which was empowered solutions. That's my brain child, and it's a communications PR and communications company, and I, sort of, I'm the founder director for that the Empowered solutions is my company now, and we are completed. It was set up in 2005 October.</p>
<p>**Michael Hingson ** 44:50
2005 what? What made you decide to leave the bigger corporate world and take on all of the challenges of entrepreneur? Leadership and starting your own company, because that certainly is a major change.</p>
<p>**Shabnam Asthana ** 45:04
It is I was in the top management. I had a set job, I had the name, the recognition, everything that comes with that. But somehow there was still that kind of, I would say, curiosity, to experiment and to try on newer things. And I am a person who gets a little bored of stagnation, and I had almost reached the height of my career in these companies, and there was nothing more I could do unless I bought over those companies and sort of, you know, became the president and the chairman, which I would I could not do. So I said, Why don't I sort of diversify and take all this learning that I have, all the goodwill that I've earned over the years with the people that have been my clients, with my colleagues, with the people I've met in my business conferences. Why don't I take all this and try and set up something on of my own where I am at liberty to do whatever I want to do without the time pressure, you know, without a pressure of morning meetings and you know, things which have to be a nine to five kind of a role here, I do agree that it is a 24 by seven job that I'm doing at present, because I'm always available. And, you know, I believe that accessibility is very important if you have to be successful, you can't sort of close off and say, no, no, I'm, you know, if somebody needs you, you can't say, Okay, I'm just closing my door and my office. So that was the the, you know, the excitement of experimenting once again and seeing, of course, entrepreneurship is something which is very exciting, and that was something which I wanted to experiment and try and see how I could change that. And, you know, get it into my career. And, you know, get off the normal nine to five job. So that's what I did. I wanted to experiment.</p>
<p>**Michael Hingson ** 47:21
So tell me a little bit more about if you would what your company does and how you serve clients and so on. And where are your clients?</p>
<p>**Shabnam Asthana ** 47:29
Okay, so basically, it is a PR and communications company, and we have clients now globally. I have primarily in India, because that is where my office is. But I do have clients in Europe, in us, in Canada, where I am currently. And yes, it is more about public relations and communications, and that's what we do. So it's essentially a diversification of I have also taken on writing as part of one of my services. So I do a lot of book writing. I take on people who want to be either who want to tell a story, and who don't have either the time or the expertise. I write for them. I ghost right for them. We also do events. So we have done a couple of events globally, not on a very large scale, but yes, we do have. So it's events, it's public relations, it's communications, it's training, and it's writing.</p>
<p>**Michael Hingson ** 48:39
So that's it, right? Well, so you have written one book. Are you looking at doing any more books? By any chance?</p>
<p>**Shabnam Asthana ** 48:49
Now I have ghost written about 16 books. So they're all ghost written and under a contract where I don't disclose the names of the books. But yes, I've authored three books, and the first one was romancing your career, a very interesting and fascinating book. That was my first book, and later on, I went on to do two biographies, and yes, I'm doing a couple more correctly, where they are being authored by me. So I'm writing the biographies.</p>
<p>**Michael Hingson ** 49:26
So today, in all the work that that you're, that you're doing, do you, do you get involved with many international projects?</p>
<p>**Shabnam Asthana ** 49:39
Yes, not many, but yes, we are doing a slow and steady progress there. And we do, I do, keep getting a lot of inquiries. And I must say that I have got a couple of inquiries recently which are very interesting. And I. Working on those. Maybe it's a little premature to tell you that, but yes, there is one big project that has come my way, and we're planning to expand from there. Well.</p>
<p>**Michael Hingson ** 50:12
So you have experienced a lot of different countries and so on, and India is certainly becoming more of an economic and a world power in the in terms of what all is happening. Do you think that that the attitudes of India and the way India deals with inclusion and so on is making a difference, and Will that continue to happen?</p>
<p>**Shabnam Asthana ** 50:43
Well, Michael, it will, because we are moving out of our country, and we have, you know, taken spots in so many other countries. So if we want to be included, it's high time we practice the same. So we have to welcome other cultures. We have to welcome other nationalities if we hope to be welcomed in other countries as well. So that is something which has really influenced the thinking of people, because we can't be rigid. We can't be, you know, thinking in our own way. And say, Well, let's not do it, because we have to welcome other countries if we have to work and move out of India. So yes, Michael, I will say that very hard. It's very heartening to note that it is changing, and it will continue to do so. In fact, you know, India is moving from being seen as an outsourced to something which people sort of welcome with open arms. But then, yes, things are changing. There are things which are happening which may limit the movement of people, or it may increase the flow of people. But then, well, we have to adopt, adapt and move on.</p>
<p>**Michael Hingson ** 52:04
Yeah, well, there's always going to be some of that which makes which makes sense. Yes. What kind of advice would you give to someone, especially young professionals, women and others who are different? What advice would you give to someone who may feel excluded or undervalued in their careers.</p>
<p>**Shabnam Asthana ** 52:25
The best thing that I would like to say is that if you hear a no, don't let it bog you down, because be sure that tomorrow you will hear a better yes, it will be something that is shaping the way for your future. So you must not let any naysayers or any projects that fail bog you down just because you're a woman or because you're different or anybody you know. You have to show your courage, you have to be resilient, and you have to lean on your inner strengths. The best magic, the you know, time tried and tested formula, which I would advocate, is leaning on your inner strengths. All of us have a lot of strengths, believe you me, we may not know it, but all of us have a lot of strengths. So when you see a situation that is not to your liking, just lean on your inner strengths. Take a deep breath and say today's no will be a yes tomorrow, and that is the courage that you must move ahead with anybody, irrespective of whether you are a woman or you are any person who is stepping into the corporate world. Just value yourself. Always Be confident. Wear the confidence. And that's the best accessory that you would have.</p>
<p>**Michael Hingson ** 54:03
How would you define unstoppable mindset?</p>
<p>**Shabnam Asthana ** 54:08
Unstoppable mindset is not something which is something which rises beyond limitations. And by limitations, I don't mean only individual limitations. It may be the limitations of the other people. Let that not define your limitation. Your the term unstoppable, to me, is a term which shows resilience. It shows something where you can fumble. It's very natural to fumble, to stumble, to fall down, to face challenges, to face, you know, rejections. It's very normal, but unstoppable is. Being able to get up again with greater strength, with a better mindset, more courageously, and more importantly, with an open heart, which says, Yes, I will do it. You cannot say you cannot. You know, sort of put me down in any way. My courage is there, my inner strength is there. I am unstoppable in that sense.</p>
<p>**Michael Hingson ** 55:28
I think the most important thing that you just said is that you have to do it with an open heart. I think everyone should do that you may learn that your idea may not be the best solution, and it might be the best solution, but you won't know that until you truly have an open heart and an open mind.</p>
<p>**Shabnam Asthana ** 55:46
Truly, yes, absolutely, an open heart, I would say, is really, really key. It's very, very important.</p>
<p>**Michael Hingson ** 55:56
What keeps you motivated as you continue to advocate for adverse diversity and inclusion and equity and so on.</p>
<p>**Shabnam Asthana ** 56:04
What keeps me motivated? Michael, are many things, but then what i If I could just zero down on a couple of them, I would say that what keeps me motivated is the trust that people had in me, and, you know, to give me certain jobs, roles, the trust that they had to sort of say, okay, you can do it. And then I did it. And the people, what keeps me motivated is something also very nice, which somebody came up to me at a recent conference in Germany, and they said, you know, the reason why I didn't give up is because of you. That is me, because I motivated them to do something, and that was your motivation for me, I was like, Okay, if I can motivate you, I too can stay motivated for a long, long time to come. And that's something which I do. I try to inspire and I try to inspire myself as well in the process.</p>
<p>**Michael Hingson ** 57:07
Well, if you could leave everyone who is involved in hearing this podcast and so on today, if you could leave them with one powerful message about embracing diversity and so on. What would that message be?</p>
<p>**Shabnam Asthana ** 57:23
Well, that message would be that whatever is happening today, if you feel that there is even a little bit of acceptability, that is because somebody else has worked towards it, so now it is your chance to give it back to society, to keep working, to keep opening doors for people, for a better tomorrow, for a more inclusive tomorrow. And diversity doesn't and inclusivity doesn't happen overnight. You have to work towards it. There is a it's the whole process, and you have to work towards it relentlessly. Continue working. Somebody else has worked. They have pushed you forward. They have done a whole lot of things. Now it's your turn to do your bit and ensure that the people who are coming after you come to a better tomorrow, a more inclusive tomorrow.</p>
<p>**Michael Hingson ** 58:27
It also, by definition, means that we need to learn how to work with each other and support and help each other,</p>
<p>**Shabnam Asthana ** 58:34
of course. And empathy. Empathy is the key, empathy, sensitivity, all that.</p>
<p>**Michael Hingson ** 58:41
So if people would like to reach out to you, maybe use your company services or talk with you. How can they do that?</p>
<p>**Shabnam Asthana ** 58:48
They could contact me. You can write to me at my email id, which is Shabnam, S, H, A, B n, a m, at empowered solutions, my company name, E, M, P, O, W, E, R, E, D, S, o, l, U, T, I O, N, S, dot, I n, that's my name. The emails will reach me. That's an inbox which you know I'm monitoring myself, and be sure that you will receive a reply. I'd love to hear from people, and I love to communicate. I love to write back. So very welcome.</p>
<p>**Michael Hingson ** 59:30
And I would ask, just sort of on principle, if anyone reaches out to Shabnam, who has heard this podcast, please mention that, just so that she knows where you where you discovered her, and I think that would be a good thing to do. Well, I want to thank you for being here. I think this has been absolutely wonderful. I think we've learned a lot I have and I value the insights that you bring. So I hope that other people will take the. Those same insights away, there's there's a lot to learn here, and there's a lot to gain from this. So I want to thank you again for being here, and maybe we'll have to do this again in the future.</p>
<p>**Shabnam Asthana ** 1:00:12
I'd love to do that. And Michael, I'd like to thank you for hosting this wonderful, wonderful show. I have seen your episodes. They are brilliant, and it's really nice. I was so looking forward to this. It's been an absolute pleasure to interact with you, and I hope that we'll be doing more of this in the near future.</p>
<p>**Michael Hingson ** 1:00:35
Well, we'll have to explore that, and I want to thank all of you who are out there watching and listening. I want to thank you for being here. We appreciate you very much. Wherever you're listening or watching. Please give us a five star review. We value that very highly. We really would appreciate you saying good things about us. A five star review is always a wonderful thing. I'd like to hear from you as well. I'd like to hear what your thoughts are about this podcast. Feel free to email me at Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you. Love to hear your thoughts. We value them, and we take all the comments that we get from people very much to heart. So we appreciate you doing that. And if you know anyone else who ought to be a guest on our podcast, who you think ought to be a guest, let us know. Introduce us. Shabnam, that's also true for you, please. If you know anyone who ought to be a guest, we'd love to meet people and have them come on the podcast and also help us show how we're all more unstoppable than we think we are, or we thought we were. So once again, though, I want to thank you for being here. Shabnam, this has been wonderful. Thank you very much.</p>
<p>**Shabnam Asthana ** 1:01:51
Thank you, Michael, thank you to all the listeners.</p>
<p>**Michael Hingson ** 1:01:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>The Unstoppable Power of Communication That Inspires Empathy and Inclusion with Dr. Shabnam Asthana</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bd124a62-0a58-4766-9067-0471ec250954.mp3?source=rss&amp;ext=asset.mp3" length="92222146" type="audio/mpeg" />
<itunes:episode>385</itunes:episode>
</item>
<item><title>Episode 384 – Building Unstoppable Growth Starts with People, Process, and Product with Jan Southern</title>
<guid isPermaLink="false">https://pinecast.com/guid/53d8a192-5f12-4da4-b09f-808d3df0c631</guid>
<pubDate>Fri, 31 Oct 2025 10:00:19 -0000</pubDate>

<itunes:duration>01:04:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/050bc38c-c076-4457-9b2f-987cf567220c/UM384-Jan_Southern-Cover_Art.jpg" />
<description><![CDATA[<p>What does it take to keep a family business thriving for generations? In this episode of <em>Unstoppable Mindset</em>, I talk with Jan Southern, a seasoned business advisor who helps family-owned companies build long-term success through structure, trust, and clarity. We explore why so many family firms lose their way by the third generation—and what can be done right now to change that story.
Jan shares how documenting processes, empowering people, and aligning goals can turn complexity into confidence. We unpack her “Three Ps” framework—People, Process, and Product—and discuss how strong leadership, accountability, and smart AI adoption keep growth steady and sustainable.
If you’ve ever wondered what separates businesses that fade from those that flourish, this conversation will show you how to turn structure into freedom and process into legacy.</p>
<p><strong>Highlights:</strong></p>
<p>00:10 – Why unexpected stories reveal how real businesses grow.
01:39 – How early life in Liberal, Kansas shaped a strong work ethic.
07:51 – What a 10,000 sq ft HQ build-out teaches about operations.
09:35 – How a trading floor was rebuilt in 36 hours and why speed matters.
11:21 – Why acquisitions fail without tribal knowledge and culture continuity.
13:19 – What Ferguson Alliance does for mid-market family businesses.
14:08 – Why many family firms don’t make it to the third generation.
17:33 – How the 3 Ps—people, process, product—create durable growth.
20:49 – Why empowerment and clear decision rights prevent costly delays.
33:02 – The step-by-step process mapping approach that builds buy-in.
36:41 – Who should sponsor change and how to align managers.
49:36 – Why process docs and succession planning start on day one.
56:21 – Realistic timelines: six weeks to ninety days and beyond.
58:19 – How referrals expand projects across departments.</p>
<p><strong>About the Guest:</strong>
With over 40 years of experience in the realm of business optimization and cost-effective strategies, Jan is a seasoned professional dedicated to revolutionizing company efficiency. From collaborating with large corporations encompassing over 1,000 employees to small 2-person offices, Jan’s expertise lies in meticulously analyzing financials, processes, policies and procedures to drive enhanced performance.</p>
<p>Since joining Ferguson Alliance in 2024, Jan has become a Certified Exit Planning Advisor and is currently in the process of certification in Artificial Intelligence Consulting and Implementation, adding to her ability to quickly provide businesses with an assessment and tools that will enhance their prosperity in today’s competitive landscape.</p>
<p>Jan’s forte lies in crafting solutions that align with each client’s vision, bolstering their bottom line and staffing dynamics. Adept in setting policies that align with company objectives, Jan is renowned for transforming challenges into opportunities for growth and longevity. With a knack for unraveling inefficiencies and analyzing net income, Jan is a go-to expert for family-owned businesses looking to extend their legacy into future generations.</p>
<p><strong>Ways to connect with Jan:</strong></p>
<p>Email address
: <a href="mailto:Jan@Ferguson-Alliance.com" rel="nofollow">Jan@Ferguson-Alliance.com</a>
Phone: 713</p>
<ul>
<li></li>
</ul>
<h2>851</h2>
<p>2229
LinkedIn: <a href="http://linkedin.com/in/jansouthern" rel="nofollow">linkedin.com/in/jansouthern</a></p>
<ul>
<li>
<p>cepa
Website:
https://ferguson</p>
</li>
<li>
<p><a href="http://alliance.com" rel="nofollow">alliance.com</a></p>
</li>
</ul>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone. I want to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet. But the neat thing about it is we don't usually deal with inclusion or diversity. We deal with everything, but that because people come on this podcast to tell their own stories, and that's what we get to do today with Jan southern not necessarily anything profound about inclusion or diversity, but certainly the unexpected. And I'm sure we're going to figure out how that happens and what's unexpected about whatever I got to tell you. Before we started, we were just sitting here telling a few puns back and forth. Oh, well, we could always do that, Jan, well, welcome to unstoppable mindset. We're glad you're here. Thank you so much. Glad to be here. Any puns before we start?
 
<strong>Jan Southern ** 02:09
No, I think we've had enough of those. I think we did it
 
</strong>Michael Hingson ** 02:11
in, huh? Yes. Well, cool. Well, I want to thank you for being here. Jan has been very actively involved in a lot of things dealing with business and helping people and companies of all sizes, companies of all sizes. I don't know about people of all sizes, but companies of all sizes in terms of becoming more effective and being well, I'll just use the term resilient, but we'll get into that. But right now, let's talk about the early Jan. Tell us about Jan growing up and all that sort of stuff that's always fun to start with.
 
<strong>Jan Southern ** 02:50
Yes, I grew up in Liberal Kansas, which is a small town just north of the Oklahoma border and a little bit east of New Mexico kind of down in that little Four Corners area. And I grew up in the time when we could leave our house in the morning on the weekends and come home just before dusk at night, and our parents didn't panic, you know. So it was a good it was a good time growing up. I i lived right across the street from the junior high and high school, so I had a hugely long walk to work, I mean,
 
</strong>Michael Hingson ** 03:28
to school,
 
<strong>Jan Southern ** 03:30
yeah, and so, you know, was a, was a cheerleader in high school, and went to college, then at Oklahoma State, and graduated from there, and here I am in the work world. I've been working since I was about 20 years old, and I'd hate to tell you how many years that's been.
 
</strong>Michael Hingson ** 03:51
You can if you want. I won't tell
 
03:55
nobody will know.
 
<strong>Michael Hingson ** 03:57
Good point. Well, I know it's been a long time I read your bio, so I know, but that's okay. Well, so when you What did you major in in college psychology? Ah, okay. And did you find a bachelor's degree or just bachelor's
 
</strong>Jan Southern ** 04:16
I did not. I got an Mrs. Degree and had two wonderful children and grew up, they've grown up and to become very fine young men with kids of their own. So I have four grandchildren and one great grandchild, so
 
<strong>Michael Hingson ** 04:33
Wowie Zowie, yeah, that's pretty cool. So when you left college after graduating, what did you do?
 
</strong>Jan Southern ** 04:40
I first went to work in a bank. My ex husband was in pharmacy school at Oklahoma, State University of Oklahoma, and so I went to work in a bank. I was the working wife while he went to pharmacy school. And went to work in a bank, and years later, became a bank consultant. So we we lived in Norman, Oklahoma until he was out of school and and as I began having children during our marriage, I went to work for a pediatrician, which was very convenient when you're trying to take care of kids when they're young.
 
<strong>Michael Hingson ** 05:23
Yeah, and what did you What did you do for a pediatrician?
 
</strong>Jan Southern ** 05:27
I was, I was her receptionist, and typed medical charts, so I learned a lot about medicine. Was very she was head of of pediatrics at a local hospital, and also taught at the university. And so I got a great education and health and well being of kids. It was, it was a great job.
 
<strong>Michael Hingson ** 05:51
My my sister in law had her first child while still in high school, and ended up having to go to work. She went to work for Kaiser Permanente as a medical transcriber, but she really worked her way up. She went to college, got a nursing degree, and so on, and she became a nurse. And eventually, when she Well, she didn't retire, but her last job on the medical side was she managed seven wards, and also had been very involved in the critical care unit. Was a nurse in the CCU for a number of years. Then she was tasked. She went to the profit making side of Kaiser, as it were, and she was tasked with bringing paperless charts into Kaiser. She was the nurse involved in the team that did that. So she came a long way from being a medical transcriber.
 
</strong>Jan Southern ** 06:51
Well, she came a long way from being a single mom in high school. That's a great story of success.
 
<strong>Michael Hingson ** 06:56
Well, and she wasn't totally a single mom. She she and the guy did marry, but eventually they they did divorce because he wasn't as committed as he should be to one person, if it were,
 
</strong>Speaker 1 ** 07:10
that's a familiar story. And he also drank and eventually died of cirrhosis of the liver. Oh, that's too bad. Yeah, that's always sad, but, you know, but, but she coped, and her her kids cope. So it works out okay. So you went to work for a pediatrician, and then what did you do?
 
<strong>Jan Southern ** 07:31
Well, after my husband, after he graduated, was transferred to Dallas, and I went to work for a company gardener, Denver company at the time, they've been since purchased by another company. And was because of my experience in banking prior to the pediatrician, I went to work in their corporate cash management division, and I really enjoyed that I was in their corporate cash management for their worldwide division, and was there for about four years, and really enjoyed it. One of my most exciting things was they were moving their headquarters from Quincy, Illinois down to Dallas. And so I had been hired. But since they were not yet in Dallas, I worked with a gentleman who was in charge of putting together their corporate offices. And so we made all the arrangements. As far as we had a got a 10,000 square foot blank space when we started. And our job was to get every desk, every chair, every pen and pencil. And so when somebody moved from Quincy, Illinois, they moved in and they had their desk all set up. Their cuticles were cubicles were ready to go and and they were they could hit the ground running day one, so that,
 
</strong>Michael Hingson ** 09:02
so you, you clearly really got into dealing with organization, I would would say, then, wouldn't, didn't you?
 
<strong>Jan Southern ** 09:11
Yes, yes, that was my, probably my first exposure to to the corporate world and learning exactly how things could be more efficient, more cost effective. And I really enjoyed working for that company.
 
</strong>Michael Hingson ** 09:30
I remember, after September 11, we worked to provide the technology that we were selling, but we provided technology to Wall Street firms so they could recover their data and get set up again to be able to open the stock exchange and all the trading floors on the 17th of September. So the next Monday. And it was amazing, one of the companies was, I think it was Morgan Stanley. Finally and they had to go find new office space, because their office space in the World Trade Center was, needless to say, gone. They found a building in Jersey City that had a floor, they said, about the size of a football field, and from Friday night to Sunday afternoon, they said it took about 36 hours. They brought in computers, including IBM, taking computers from some of their own people, and just bringing them into to Morgan Stanley and other things, including some of the technology that we provided. And within 36 hours, they had completely reconstructed a trading floor. That's amazing. It was, it was absolutely amazing to see that. And you know, for everyone, it was pretty crazy, but Wall Street opened on the 17th and and continued to survive.
 
<strong>Jan Southern ** 10:57
That's a great story.
 
</strong>Michael Hingson ** 10:59
So what did you do? So you did this, this work with the 10,000 square foot space and other things like that. And then what?
 
<strong>Jan Southern ** 11:08
Well, once, once everyone moved into the space in Dallas. Then I began my work in their in their corporate cash management area. And from there, my next job was working in a bank when my my husband, then was transferred back to Tulsa, Oklahoma, and I went back to work in banking. And from that bank, I was there about three to four years, and I was hired then by John Floyd as a as a consultant for banks and credit unions, and I was with that company for 42 years. My gosh, I know that's unusual these days, but I really enjoyed what I did. We did re engineering work and cost effectiveness and banks and credit unions for those 42 years. And so that was where I really cut my teeth on process improvement and continuous improvement, and still in that industry. But their company was bought by a an equity firm. And of course, when that happens, they like to make changes and and bring in their own folks. So those of us who had been there since day one were no longer there.
 
</strong>Michael Hingson ** 12:26
When did that happen?
 
<strong>Jan Southern ** 12:27
That was in 2022
 
</strong>Michael Hingson ** 12:32
so it's interesting that companies do that they always want to bring in their own people. And at least from my perspective, it seems to me that they forget that they lose all the tribal knowledge that people who have been working there have that made the company successful
 
<strong>Jan Southern ** 12:51
Absolutely. So I guess they're still doing well, and they've done well for themselves afterwards, and but, you know, they do, they lose all the knowledge, they lose all of the continuity with the clients. And it's sad that they do that, but that's very, very common.
 
</strong>Michael Hingson ** 13:13
Yeah, I know I worked for a company that was bought by Xerox, and all the company wanted was our technology. All Xerox wanted was the technology. And they lost all of the knowledge that all the people with sales experience and other kinds of experiences brought, because they terminated all of us when the company was fully in the Xerox realm of influence.
 
<strong>Jan Southern ** 13:39
So you know what I went through? Yeah.
 
</strong>Michael Hingson ** 13:42
Well, what did you do after you left that company? After you left John Floyd,
 
<strong>Jan Southern ** 13:47
I left John Floyd, I was under a I was under a non compete, so I kind of knocked around for a couple of years. I was of age where I could have retired, but I wasn't ready to. So then I found Ferguson Alliance, and I'm now a business advisor for family owned businesses, and so I've been with Ferguson just over a year, and doing the same type of work that I did before. In addition to that, I have become a certified Exit Planning advisor, so that I can do that type of work as well. So that's that's my story in a nutshell. As far as employment,
 
</strong>Michael Hingson ** 14:26
what is Ferguson Alliance?
 
<strong>Jan Southern ** 14:29
Ferguson Alliance, we are business advisors for family owned businesses. And the perception is that a family owned business is going to be a small business, but there are over 500,000 family owned businesses in the United States. Our market is the middle market, from maybe 50 employees up to 1000 20 million in revenues, up to, you know, the sky's the limit, and so we do. Do a lot of work as far as whatever can help a family owned business become more prosperous and survive into future generations. It's a sad statistic that most family owned businesses don't survive into the third generation.
 
</strong>Michael Hingson ** 15:16
Why is that?
 
<strong>Jan Southern ** 15:19
I think because they the first the first generation works themselves, their fingers to the bone to get their their business off the ground, and they get successful, and their offspring often enjoy, if you will, the fruits of the labors of their parents and so many of them, once they've gone to college, they don't have an interest in joining the firm, and so they go on and succeed on their own. And then their children, of course, follow the same course from from their work. And so that's really, I think, the primary reason, and also the the founders of the businesses have a tendency to let that happen, I think. And so our coaching programs try to avoid that and help them to bring in the second and third generations so that they can, you know, they can carry on a legacy of their parents or the founders.
 
</strong>Michael Hingson ** 16:28
So what do you do, and what kinds of initiatives do you take to extend the longevity of a family owned business then,
 
<strong>Jan Southern ** 16:39
well, the first thing is that that Rob, who's our founder of our family owned business, does a lot of executive coaching and helps the helps the people who are within the business, be it the founder or being at their second or third generations, and he'll help with coaching them as to how to, hey, get past the family dynamics. Everybody has their own business dynamics. And then you add on top of that, the family dynamics, in addition to just the normal everyday succession of a business. And so we help them to go through those types of challenges, if you will. They're not always a challenge, but sometimes, if there are challenges, Rob's coaching will take them through that and help them to develop a succession plan that also includes a document that says that that governance plan as to how their family business will be governed, in addition to just a simple succession plan, and my role in a lot of that is to make sure that their business is ready to prosper too. You know that their their assessment of as far as whether they're profitable, whether they are their processes are in place, etc, but one of the primary things that we do is to help them make certain that that if they don't want to survive into future generations, that we help them to prepare to either pass it along to a family member or pass it along to someone who's a non family member, right?
 
</strong>Michael Hingson ** 18:34
So I've heard you mentioned the 3p that are involved in extending longevity. Tell me about that. What are the three P's?
 
<strong>Jan Southern ** 18:41
Well, the first p is your people. You know, if you don't take care of your people, be they family members or non family members, then you're not going to be very successful. So making certain that you have a system in place, have a culture in place that takes care of your people. To us, is very key. Once you make sure that your people are in a culture of continuous improvement and have good, solid foundation. In that regard, you need to make sure that your processes are good. That's the second P that that you have to have your processes all documented, that you've authorized your people to make decisions that they don't always have to go to somebody else. If you're a person in the company and you recognize that something's broken, then you need to have empowerment so that your people can make decisions and not always have to get permission from someone else to make certain that those processes continuously are approved improved. That's how to you. Could have became so successful is they installed a product. They called it, I say, a product. They installed a culture. They called it kaizen. And so Kaizen was simply just continuous improvement, where, if you were doing a process and you ask yourself, why did I do it this way? Isn't there a better way? Then, you know, you're empowered to find a better way and to make sure that that that you can make that decision, as long as it fits in with the culture of the company. Then the third P is product. You know, you've got to have a product that people want. I know that you've seen a lot of companies fail because they're pushing a product that nobody wants. And so you make certain that your products are good, your products are good, high quality, and that you can deliver them in the way that you promise. And so those are really the 3p I'd like to go back to process and just kind of one of the things, as you know, we had some horrendous flooding here in Texas recently, and one of the things that happened during that, and not that it was a cause of it, but just one of the things that exacerbated the situation, is someone called to say, Please, we need help. There's flooding going on. It was one of their first responders had recognized that there was a tragic situation unfolding, and when he called into their system to give alerts, someone says, Well, I'm going to have to get approval from my supervisor, with the approval didn't come in time. So what's behind that? We don't know, but that's just a critical point as to why you should empower your people to make decisions when, when it's necessary.
 
</strong>Michael Hingson ** 21:56
I'm sure, in its own way, there was some of that with all the big fires out here in California back in January, although part of the problem with those is that aircraft couldn't fly for 36 hours because the winds were so heavy that there was just no way that the aircraft could fly. But you got to wonder along the way, since they are talking about the fact that the electric companies Southern California, Edison had a fair amount to do with probably a lot a number of the fires igniting and so on, one can only wonder what might have happened if somebody had made different decisions to better prepare and do things like coating the wires so that if they touch, they wouldn't spark and so on that they didn't do. And, you know, I don't know, but one can only wonder.
 
<strong>Jan Southern ** 22:53
It's hard to know, you know, and in our situation, would it have made any difference had that person been able to make a decision on her own? Yeah, I was moving so rapidly, it might not have made any any difference at all, but you just have to wonder, like you said,
 
</strong>Michael Hingson ** 23:10
yeah, there's no way to, at this point, really know and understand, but nevertheless, it is hopefully something that people learn about for the future, I heard that they're now starting to coat wires, and so hopefully that will prevent a lot, prevent a lot of the sparking and so on. I'd always thought about they ought to put everything underground, but coating wire. If they can do that and do it effectively, would probably work as well. And that's, I would think, a lot cheaper than trying to put the whole power grid underground.
 
<strong>Jan Southern ** 23:51
I would think so we did when I was with my prior company. We did a project where they were burying, they were putting everything underground, and Burlington Vermont, and it was incredible what it takes to do that. I mean, you just, we on the outside, just don't realize, you know, there's a room that's like 10 by six underground that carries all of their equipment and things necessary to do that. And I never realized how, how costly and how difficult it was to bury everything. We just have the impression that, well, they just bury this stuff underground, and that's all. That's all it takes. But it's a huge, huge undertaking in order to do that
 
</strong>Michael Hingson ** 24:36
well. And it's not just the equipment, it's all the wires, and that's hundreds and of miles and 1000s of miles of cable that has to be buried underground, and that gets to be a real challenge.
 
<strong>Jan Southern ** 24:47
Oh, exactly, exactly. So another story about cables. We were working in West Texas one time on a project, and we're watching them stretch the. Wiring. They were doing some internet provisioning for West Texas, which was woefully short on in that regard, and they were stringing the wire using helicopters. It was fascinating, and the only reason we saw that is it was along the roadways when we were traveling from West Texas, back into San Antonio, where flights were coming in and out of so that was interesting to watch.
 
</strong>Michael Hingson ** 25:28
Yeah, yeah. People get pretty creative. Well, you know, thinking back a little bit, John Floyd must have been doing something right to keep you around for 42 years.
 
<strong>Jan Southern ** 25:40
Yes, they did. They were a fabulous country company and still going strong. I think he opened in 1981 it's called advantage. Now, it's not John Floyd, but Right, that was a family owned business. That's where I got to cut my teeth on the dynamics of a family owned business and how they should work and how and his niece is one of the people that's still with the company. Whether, now that they're owned by someone else, whether she'll be able to remain as they go into different elements, is, is another question. But yeah, they were, they were great.
 
</strong>Michael Hingson ** 26:20
How many companies, going back to the things we were talking about earlier, how many companies when they're when they buy out another company, or they're bought out by another company, how many of those companies generally do succeed and continue to grow? Do you have any statistics, or do more tend not to than do? Or
 
<strong>Jan Southern ** 26:40
I think that more tend to survive. They tend to survive, though, with a different culture, I guess you would say they they don't retain the culture that they had before. I don't have any firm statistics on that, because we don't really deal with that that much, but I don't they tend to survive with it, with a the culture of the newer company, if they fold them in, yeah.
 
</strong>Michael Hingson ** 27:15
Well, and the reality is to be fair, evolution always takes place. So the John Floyd and say, 2022 wasn't the same as the John Floyd company in 1981
 
<strong>Jan Southern ** 27:31
not at all. No, exactly, not at all.
 
</strong>Michael Hingson ** 27:34
So it did evolve, and it did grow. And so hopefully, when that company was absorbed elsewhere and with other companies, they they do something to continue to be successful, and I but I think that's good. I know that with Xerox, when it bought Kurzweil, who I worked for, they were also growing a lot and so on. The only thing is that their stock started to drop. I think that there were a number of things. They became less visionary, I think is probably the best way to put it, and they had more competition from other companies developing and providing copiers and other things like that. But they just became less visionary. And so the result was that they didn't grow as much as probably they should have.
 
<strong>Jan Southern ** 28:28
I think that happens a lot. Sometimes, if you don't have a culture of continuous improvement and continuous innovation, which maybe they didn't, I'm not that familiar with how they move forward, then you get left behind. You know, I'm I'm in the process right now, becoming certified in artificial intelligent in my old age. And the point that's made, not by the company necessarily that I'm studying with, but by many others, is there's going to be two different kinds of companies in the future. There's going to be those who have adopted AI and those who used to be in business. And I think that's probably fair.
 
</strong>Michael Hingson ** 29:13
I think it is. And I also we talked with a person on this podcast about a year ago, or not quite a year ago, but, but he said, AI will not replace anyone's jobs. People will replace people's jobs with AI, but they shouldn't. They shouldn't eliminate anyone from the workforce. And we ended up having this discussion about autonomous vehicles. And the example that he gave is, right now we have companies that are shippers, and they drive product across the country, and what will happen to the drivers when the driving process becomes autonomous and you have self driving vehicles, driving. Across country. And his point was, what they should do, what people should consider doing is not eliminating the drivers, but while the machine is doing the driving, find and give additional or other tasks to the drivers to do so they can continue to be contributors and become more efficient and help the company become more efficient, because now you've got people to do other things than what they were used to doing, but there are other things that AI won't be able to do. And I thought that was pretty fascinating,
 
<strong>Jan Southern ** 30:34
exactly. Well, my my nephew is a long haul truck driver. He owns a company, and you know, nothing the AI will never be able to observe everything that's going on around the trucking and and you know, there's also the some of the things that that driver can do is those observations, plus they're Going to need people who are going to program those trucks as they are making their way across the country, and so I'm totally in agreement with what your friend said, or your you know, your guests had to say that many other things,
 
</strong>Michael Hingson ** 31:15
yeah, and it isn't necessarily even relating to driving, but there are certainly other things that they could be doing to continue to be efficient and effective, and no matter how good the autonomous driving capabilities are, it only takes that one time when for whatever reason, the intelligence can't do it, that it's good To have a driver available to to to to help. And I do believe that we're going to see the time when autonomous vehicles will be able to do a great job, and they will be able to observe most of all that stuff that goes on around them. But there's going to be that one time and that that happens. I mean, even with drivers in a vehicle, there's that one time when maybe something happens and a driver can't continue. So what happens? Well, the vehicle crashes, or there's another person to take over. That's why we have at least two pilots and airplanes and so on. So right, exactly aspects of it,
 
<strong>Jan Southern ** 32:21
I think so I can remember when I was in grade school, they showed us a film as to what someone's vision of the country was, and part of that was autonomous driving, you know. And so it was, it was interesting that we're living in a time where we're beginning to see that, yeah,
 
</strong>Michael Hingson ** 32:41
we're on the cusp, and it's going to come. It's not going to happen overnight, but it will happen, and we're going to find that vehicles will be able to drive themselves. But there's still much more to it than that, and we shouldn't be in too big of a hurry, although some so called profit making. People may decide that's not true, to their eventual chagrin, but we shouldn't be too quick to replace people with technology totally
 
<strong>Jan Southern ** 33:14
Exactly. We have cars in I think it's Domino's Pizza. I'm not sure which pizza company, but they have autonomous cars driving, and they're cooking the pizza in the back oven of the car while, you know, while it's driving to your location, yeah, but there's somebody in the car who gets out of the car and brings the pizza to my door.
 
</strong>Michael Hingson ** 33:41
There's been some discussion about having drones fly the pizza to you. Well, you know, we'll see,
 
<strong>Jan Southern ** 33:50
right? We'll see how that goes. Yeah,
 
</strong>Michael Hingson ** 33:53
I haven't heard that. That one is really, pardon the pun, flown well yet. But, you know, we'll see. So when you start a process, improvement process program, what are some of the first steps that you initiate to bring that about? Well, the first
 
<strong>Jan Southern ** 34:11
thing that we do, once we've got agreement with their leadership, then we have a meeting with the people who will be involved, who will be impacted, and we tell them all about what's happening, what's going to happen, and make certain that they're in full understanding. And you know, the first thing that you ever hear when you're saying that you're going to be doing a re engineering or process improvement is they think, Oh, you're just going to come in and tell me to reduce my staff, and that's the way I'm going to be more successful. We don't look at it that way at all. We look at it in that you need to be right. Have your staff being the right size, and so in in many cases, in my past. I we've added staff. We've told them, you're under staffed, but the first thing we do is hold that meeting, make certain that they're all in agreement with what's going to happen, explain to them how it's going to happen, and then the next step is that once management has decided who our counterparts will be within the company. Who's going to be working with us to introduce us to their staff members is we sit down with their staff members and we ask them questions. You know, what do you do? How do you do it? What do you Did someone bring it to you. Are you second in line or next in line for some task? And then once you finish with it, what happens to it? Do you give someone else? Is a report produced? Etc. And so once we've answered all of those questions, we do a little a mapping of the process. And once you map that process, then you take it back to the people who actually perform the process, and you ask them, Did I get this right? I heard you say, this? Is this a true depiction of what's happening? And so we make sure that they don't do four steps. And they told us steps number one and three, so that then, once we've mapped that out, that gives us an idea of two of how can things be combined? Can they be combined? Should you be doing what you're doing here? Is there a more efficient or cost effective way of doing it? And we make our recommendations based on that for each process that we're reviewing. Sometimes there's one or two good processes in an area that we're looking at. Sometimes there are hundreds. And so that's that's the basic process. And then once they've said yes, that is correct, then we make our recommendations. We take it back to their management, and hopefully they will include the people who actually are performing the actions. And we make our recommendations to make changes if, if, if it's correct, maybe they don't need to make any changes. Maybe everything is is very, very perfect the way it is. But in most cases, they brought us in because it's not and they've recognized it's not. So then once they've said, yes, we want to do this, then we help them to implement.
 
</strong>Michael Hingson ** 37:44
Who usually starts this process, that is, who brings you in?
 
<strong>Jan Southern ** 37:48
Generally, it is going to be, depending upon the size of the company, but in most cases, it's going to be the CEO. Sometimes it's the Chief Operating Officer. Sometimes in a very large company, it may be a department manager, you know, someone who has the authority to bring us in. But generally, I would say that probably 90% of our projects, it's at the C
 
</strong>Michael Hingson ** 38:19
level office. So then, based on everything that you're you're discussing, probably that also means that there has to be some time taken to convince management below the CEO or CEO or a department head. You've got to convince the rest of management that this is going to be a good thing and that you have their best interest at heart.
 
<strong>Jan Southern ** 38:43
That is correct, and that's primarily the reason that we have for our initial meeting. We ask whoever is the contract signer to attend that meeting and be a part of the discussion to help to ward off any objections, and then to really bring these people along if they are objecting. And for that very reason, even though they may still be objecting, we involve them in the implementation, so an implementation of a of a recommendation has to improve, has to include the validation. So we don't do the work, but we sit alongside the people who are doing the implementation and guide them through the process, and then it's really up to them to report back. Is it working as intended? If it's not, what needs to be changed, what might improve, what we thought would be a good recommendation, and we work with them to make certain that everything works for them. Right? And by the end of that, if they've been the tester, they've been the one who's approved steps along the way, we generally find that they're on board because they're the it's now. They're now the owners of the process. And when they have ownership on something that they've implemented. It's amazing how much more resilient they they think that the process becomes, and now it's their process and not ours.
 
</strong>Michael Hingson ** 40:32
Do you find most often that when you're working with a number of people in a company that most of them realize that there need to be some changes, or something needs to be improved to make the whole company work better. Or do you find sometimes there's just great resistance, and people say no, there's just no way anything is bad.
 
<strong>Jan Southern ** 40:53
Here we find that 90% of the time, and I'm just pulling that percentage out of the air, I would say they know, they know it needs to be changed. And the ones typically, not always, but typically, the ones where you find the greatest resistance are the ones who know it's broken, but they just don't want to change. You know, there are some people who don't want to change no matter what, or they feel threatened that. They feel like that a new and improved process might take their place. You know, might replace them. And that's typically not the case. It's typically not the case at all, that they're not replaced by it. Their process is improved, and they find that they can be much more productive. But the the ones who are like I call them the great resistors, usually don't survive the process either. They are. They generally let themselves go,
 
</strong>Michael Hingson ** 42:01
if you will, more ego than working for the company.
 
<strong>Jan Southern ** 42:05
Yes, exactly, you know, it's kind of like my mom, you know, and it they own the process as it was. We used to laugh and call this person Louise, you know, Louise has said, Well, we've always done it that way. You know, that's probably the best reason 20 years in not to continue to do it same way.
 
</strong>Michael Hingson ** 42:34
We talked earlier about John Floyd and evolution. And that makes perfect sense. Exactly what's one of the most important things that you have to do to prepare to become involved in preparing for a process, improvement project? I think
 
<strong>Jan Southern ** 42:52
the most important thing there's two very important things. One is to understand their culture, to know how their culture is today, so that you know kind of which direction you need to take them, if they're not in a continuous improvement environment, then you need to lead them in that direction if they're already there and they just don't understand what needs to be done. There's two different scenarios, but the first thing you need to do is understand the culture. The second thing that you need to do, other than the culture, is understand their their business. You need to know what they do. Of course, you can't know from the outside how they do it, but you need to know that, for instance, if it's an we're working with a company that cleans oil tanks and removes toxins and foul lines from oil and gas industry. And so if you don't understand at all what they do, it's hard to help them through the processes that they need to go through. And so just learning, in general, what their technology, what their business is about. If you walk in there and haven't done that, you're just blowing smoke. In my mind, you know, I do a lot of research on the technologies that they use, or their company in general. I look at their website, I you know, look at their LinkedIn, their social media and so. And then we request information from them in advance of doing a project, so that we know what their org structure looks like. And I think those things are critical before you walk in the door to really understand their business in general.
 
</strong>Michael Hingson ** 44:53
Yeah, and that, by doing that, you also tend to. To gain a lot of credibility, because you come in and demonstrate that you do understand what they're doing, and people respond well to that, I would think
 
<strong>Jan Southern ** 45:10
they do. You know, one of our most interesting projects in my past was the electric company that I mentioned. There was an electric company in Burlington, Vermont that did their own electric generation. We've never looked at anything like that. We're a bank consultant, and so we learned all about how they generated energy with wood chips and the, you know, the different things. And, you know, there were many days that I was out watching the wood chips fall out of a train and into their buckets, where they then transferred them to a yard where they moved the stuff around all the time. So, you know, it was, it's very interesting what you learn along the way. But I had done my homework, and I knew kind of what they did and not how they did it in individual aspects of their own processes, but I understood their industry. And so it was, you do walk in with some credibility, otherwise they're looking at you like, well, what does this person know about my job?
 
</strong>Michael Hingson ** 46:20
And at the same time, have you ever been involved in a situation where you did learn about the company you you went in with some knowledge, you started working with the company, and you made a suggestion about changing a process or doing something that no one had thought of, and it just clicked, and everybody loved it when they thought about it,
 
<strong>Jan Southern ** 46:42
yes, yes, exactly. And probably that electric company was one of those such things. You know, when they hired us, they they told us. We said, We don't know anything about your business. And they said, Good, we don't want you to come in with any preconceived ideas. And so some of the recommendations we made to them. They were, it's kind of like an aha moment. You know, they look at you like, Oh my gosh. I've never thought of that, you know, the same I would say in in banking and in family businesses, you know, they just, they've never thought about doing things in a certain way.
 
</strong>Michael Hingson ** 47:20
Can you tell us a story about one of those times?
 
<strong>Jan Southern ** 47:24
Yes, I would say that if you're, if you're talking about, let's talk about something in the banking industry, where they are. I was working in a bank, and you, you go in, and this was in the days before we had all of the ways to store things electronically. And so they were having a difficult time in keeping all of their documents and in place and knowing when to, you know, put them in a destruction pile and when not to. And so I would say that they had an aha moment when I said, Okay, let's do this. Let's get a bunch of the little colored dots, and you have big dots and small dots. And I said, everything that you put away for 1990 for instance, then you put on a purple dot. And then for January, you have 12 different colors of the little dots that you put in the middle of them. And you can use those things to determine that everything that has a purple dot and little <a href="http://yellow.in" rel="nofollow">yellow.in</a> the middle of that one, you know that that needs to be destructed. I think in that case, it was seven years, seven years from now, you know that you need to pull that one off the shelf and put it into the pile to be destructed. And they said, we've never thought of anything. It was like I had told him that, you know, the world was going to be struck, to be gone, to begin tomorrow. Yeah, it was so simple to me, but it was something that they had never, ever thought of, and it solved. They had something like five warehouses of stuff, most of which needed to have been destroyed years before, yeah,
 
</strong>Michael Hingson ** 49:21
but still they weren't sure what, and so you gave them a mechanism to do that,
 
<strong>Jan Southern ** 49:27
right? Of course, that's all gone out the window today. You don't have to do all that manual stuff anymore. You're just, you know, I'd say another example of that was people who were when we began the system of digitizing the files, especially loan files in a bank. And this would hold true today as well, in that once you start on a project to digitize the files, there's a tendency to take the old. Files first and digitize those. Well, when you do that, before you get to the end of it, if you have a large project, you don't need those files anymore. So you know, our recommendation is start with your latest. You know, anything that needs to be archived, start with the newest, because by the time that you finish your project, some of those old files you won't even need to digitize, just shred them. Yeah, you know, it's, it's just little simple things like that that can make all the difference.
 
</strong>Michael Hingson ** 50:32
When should a family business start documenting processes? I think I know that's what I thought you'd say,
 
<strong>Jan Southern ** 50:40
yes, yes, that is something that is near and dear to my heart. Is that I would even recommend that you maybe do it before you open your doors, if potential is there, so that the day you open your business, you need to start with your documenting your processes, and you need to start on your succession planning. You know, those are the days that once you really start working, you're not going to have time. You know, you're going to be busy working every day. You're you're going to be busy servicing your customers, and that always gets pushed to the back when you start to document something, and so that's the time do it when you first open your doors.
 
</strong>Michael Hingson ** 51:29
So when we talk about processes, maybe it's a fair question to ask, maybe not. But what are we really talking about when we talk about processes and documenting processes? What are the processes?
 
<strong>Jan Southern ** 51:41
Well, the processes are the things that you do every day. Let's take as an example, just when you set up your your files within your SharePoint, or within your computer, if you don't use SharePoint, your Google files, how you set those up, a process could also be during your accounting, what's the process that you go through to get a invoice approved? You know, when the invoice comes in from the vendor, what do you do with it? You know, who has to approve it? Are there dollar amounts that you have to have approvals for? Or can some people just take in a smaller invoice and pay it without any any approvals? We like to see there be a process where it's approved before you get the invoice from the customer, where it's been approved at the time of the order. And that way it can be processed more more quickly on the backside, to just make sure that it says what the purchase order if you use purchase orders or see what your agreement was. So it's the it's the workflow. There's something that triggers an action, and then, once gets triggered, then what takes place? What's next, what's the next steps? And you just go through each one of the things that has to happen for that invoice to get paid, and the check or wire transfer, or or whatever you use as a payment methodology for it to go out the door. And so, you know what you what you do is you start, there's something that triggers it, and then there's a goal for the end, and then you fill in in the center,
 
</strong>Michael Hingson ** 53:38
and it's, it's, it's a fascinating I hate to use the word process to to listen to all of this, but it makes perfect sense that you should be documenting right from the outset about everything that you do, because it also means that you're establishing a plan so that everyone knows exactly what the expectations are and exactly what it is that needs to be done every step of the way,
 
<strong>Jan Southern ** 54:07
right and and one of the primary reasons for that is we can't anticipate life. You know, maybe our favorite person, Louise, is the only one who's ever done, let's say, you know, payroll processing, or something of that sort. And if something happens and Louise isn't able to come in tomorrow, who's going to do it? You know, without a map, a road map, as to the steps that need to be taken, how's that going to take place? And so that's that's really the critical importance. And when you're writing those processes and procedures, you need to make them so that anybody can walk in off the street, if necessary, and do what Louise was doing and have it done. Properly.
 
</strong>Michael Hingson ** 55:00
Of course, as we know, Louise is just a big complainer anyway. That's right, you said, yeah. Well, once you've made recommendations, and let's say they're put in place, then what do you do to continue supporting a business?
 
<strong>Jan Southern ** 55:20
We check in with them periodically, whatever is appropriate for them and and for the procedures that are there, we make sure that it's working for them, that they're being as prosperous as they want to be, and that our recommendations are working for them. Hopefully they'll allow us to come back in and and most do, and make sure that what we recommended is right and in is working for them, and if so, we make little tweaks with their approvals. And maybe new technology has come in, maybe they've installed a new system. And so then we help them to incorporate our prior recommendations into whatever new they have. And so we try to support them on an ongoing basis, if they're willing to do that, which we have many clients. I think Rob has clients he's been with for ever, since he opened his doors 15 years ago. So
 
</strong>Michael Hingson ** 56:19
of course, the other side of that is, I would assume sometimes you work with companies, you've helped them deal with processes and so on, and then you come back in and you know about technology that that they don't know. And I would assume then that you suggest that, and hopefully they see the value of listening to your wisdom.
 
<strong>Jan Southern ** 56:41
Absolutely, we find that a lot. We also if they've discovered a technology on their own, but need help with recommendations, as far as implementation, we can help them through that as well, and that's one of the reasons I'm taking this class in AI to be able to help our customers move into a realm where it's much more easily implemented if, if they already have the steps that we've put into place, you can feed that into an AI model, and it can make adjustments to what they're doing or make suggestions.
 
</strong>Michael Hingson ** 57:19
Is there any kind of a rule of thumb to to answer this question, how long does it take for a project to to be completed?
 
<strong>Jan Southern ** 57:26
You know, it takes, in all fairness, regardless of the size of the company, I would say that they need to allow six weeks minimum. That's for a small company with a small project, it can take as long as a year or two years, depending upon the number of departments and the number of people that you have to talk to about their processes. But to let's just take an example of a one, one single department in a company is looking at doing one of these processes, then they need to allow at least six weeks to for discovery, for mapping, for their people to become accustomed to the new processes and to make sure that the implementation has been tested and is working and and they're satisfied with everything that that is taking place. Six weeks is a very, very minimum, probably 90 days is a more fair assessment as to how long they should allow for everything to take place.
 
</strong>Michael Hingson ** 58:39
Do you find that, if you are successful with, say, a larger company, when you go in and work with one department and you're able to demonstrate success improvements, or whatever it is that that you define as being successful, that then other departments want to use your services as well?
 
<strong>Jan Southern ** 59:00
Yes, yes, we do. That's a very good point. Is that once you've helped them to help themselves, if you will, once you've helped them through that process, then they recognize the value of that, and we'll move on to another division or another department to do the same thing.
 
</strong>Michael Hingson ** 59:21
Word of mouth counts for a lot,
 
<strong>Jan Southern ** 59:24
doesn't it? Though, I'd say 90% of our business at Ferguson and company comes through referrals. They refer either through a center of influence or a current client who's been very satisfied with the work that we've done for them, and they tell their friends and networking people that you know. Here's somebody that you should use if you're considering this type of a project.
 
</strong>Michael Hingson ** 59:48
Well, if people want to reach out to you and maybe explore using your services in Ferguson services, how do they do that?
 
<strong>Jan Southern ** 59:55
They contact they can. If they want to contact me directly, it's Jan. J, a n, at Ferguson dash <a href="http://alliance.com" rel="nofollow">alliance.com</a> and that's F, E, R, G, U, S, O, N, Dash <a href="http://alliance.com" rel="nofollow">alliance.com</a> and they can go to our website, which is the same, which is Ferguson dash <a href="http://alliance.com" rel="nofollow">alliance.com</a> One thing that's very, very good about our our website is, there's a page that's called resources, and there's a lot of free advice, if you will. There's a lot of materials there that are available to family owned businesses, specifically, but any business could probably benefit from that. And so those are free for you to be able to access and look at, and there's a lot of blog information, free eBook out there, and so that's the best way to reach Ferguson Alliance.
 
</strong>Michael Hingson ** 1:00:52
Well, cool. Well, I hope people will take all of this to heart. You certainly offered a lot of interesting and I would say, very relevant ideas and thoughts about dealing with processes and the importance of having processes. For several years at a company, my wife was in charge of document control and and not only doc control, but also keeping things secure. Of course, having the sense of humor that I have, I pointed out nobody else around the company knew how to read Braille, so what they should really do is put all the documents in Braille, then they'd be protected, but nobody. I was very disappointed. Good idea
 
<strong>Speaker 2 ** 1:01:36
that is good idea that'll keep them safe from everybody. Yeah.
 
</strong>Michael Hingson ** 1:01:39
Well, I want to thank you for being here, and I want to thank to thank all of you for listening today. We've been doing this an hour. How much fun. It is fun. Well, I appreciate it, and love to hear from all of you about today's episode. Please feel free to reach out to me. You can email me at Michael H i@accessibe.com or go to our podcast page. Michael hingson, M, I, C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, but wherever you're listening, please give us a five star rating. We value your thoughts and your opinions, and I hope that you'll tell other people about the podcasts as well. This has been an interesting one, and we try to make them all kind of fun and interesting, so please tell others about it. And if anyone out there listening knows of anyone who ought to be a guest, Jan, including you, then please feel free to introduce us to anyone who you think ought to be a guest on unstoppable mindset. Because I believe everyone has a story to tell, and I want to get as many people to have the opportunity to tell their stories as we can. So I hope that you'll all do that and give us reviews and and stick with us. But Jan, again, I want to thank you for being here. This has been a lot of fun.
 
<strong>Jan Southern ** 1:02:51
It has been a lot of fun, and I certainly thank you for inviting me.
 
</strong>Michael Hingson ** 1:03:00
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Building Unstoppable Growth Starts with People, Process, and Product with Jan Southern</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/53d8a192-5f12-4da4-b09f-808d3df0c631.mp3?source=rss&amp;ext=asset.mp3" length="93691798" type="audio/mpeg" />
<itunes:episode>384</itunes:episode>
</item>
<item><title>Episode 383 – Finding An Unstoppable Voice Through Storytelling with Bill Ratner</title>
<guid isPermaLink="false">https://pinecast.com/guid/7dfcd75b-59d1-4db9-8189-923c161e29e0</guid>
<pubDate>Tue, 28 Oct 2025 10:00:38 -0000</pubDate>

<itunes:duration>01:14:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f7f52d9d-2b23-4e5f-8c06-66a6db1673fc/UM383-Bill_Ratner-Cover_Art.jpg" />
<description><![CDATA[<p>What does it take to keep your voice—and your purpose—strong through every season of life? In this episode of <em>Unstoppable Mindset</em>, I sit down with my friend Bill Ratner, one of Hollywood’s most recognized voice actors, best known as Flint from <em>GI Joe</em>. Bill’s voice has carried him through radio, animation, and narration, but what stands out most is how he’s used that same voice to serve others through storytelling, teaching, and grief counseling.</p>
<p>Together, we explore the heart behind his work—from bringing animated heroes to life to standing on The Moth stage and helping people find healing through poetry. Bill shares lessons from his own journey, including losing both parents early, finding family in unexpected places, and discovering how creative expression can rebuild what life breaks down. We also reflect on 9/11, preparedness, and the quiet confidence that comes from trusting your training—whether you’re a first responder, a performer, or just navigating the unknown.</p>
<p>This conversation isn’t just about performance; it’s about presence. It’s about using your story, your craft, and your compassion to keep moving forward—unstoppable, one voice at a time.</p>
<p><strong>Highlights:</strong></p>
<p>00:31 – Hear the Flint voice and what it takes to bring animated characters to life.
06:57 – Learn why an uneven college path still led to a lifelong acting career.
11:50 – Understand how GI Joe became a team and a toy phenomenon that shaped culture.
15:58 – See how comics and cartoons boosted classroom literacy when used well.
17:06 – Pick up simple ways parents can spark reading through shared stories.
19:29 – Discover how early, honest conversations about death can model resilience.
24:09 – Learn to critique ads and media like a pro to sharpen your own performance.
36:19 – Follow the pivot from radio to voiceover and why specialization pays.
47:48 – Hear practical editing approaches and accessible tools that keep shows tight.
49:38 – Learn how The Moth builds storytelling chops through timed, judged practice.
55:21 – See how poetry—and poetry therapy—support grief work with students.
59:39 – Take notes on memoir writing, emotional management, and one-person shows.</p>
<p><strong>About the Guest:</strong></p>
<p>Bill Ratner is one of America's best known voice actors and author of poetry collections <em>Lamenting While Doing Laps in the Lake</em> (Slow Lightning Lit 2024,) <em>Fear of Fish</em> (Alien Buddha Press 2021,) <em>To Decorate a Casket</em> (Finishing Line Press 2021,) and the non-fiction book <em>Parenting For The Digital Age: The Truth Behind Media's Effect On Children and What To Do About It</em> (Familius Books 2014.) He is a 9-time winner of the <em>Moth StorySLAM,</em> 2-time winner of <em>Best of</em> <em>The Hollywood Fringe Extension Award for Solo Performance,</em>  <em>Best of the Net</em> <em>Poetry</em> Nominee 2023 (Lascaux Review,) and New Millennium &quot;America One Year From Now&quot; Writing Award Finalist. His writing appears in <em>Best Small Fictions 2021</em> (Sonder Press,) Missouri Review (audio,) Baltimore Review, Chiron Review, Feminine Collective, and other journals. He is the voice of &quot;Flint&quot; in the TV cartoon <em>G.I. Joe,</em> &quot;Donnell Udina&quot; in the computer game <em>Mass Effect,</em> the voice of <em>Air Disasters</em> on Smithsonian Channel, NewsNation, and network TV affiliates across the country. He is a committee chair for his union, SAG-AFTRA, teaches Voiceovers for SAG-AFTRA Foundation, Media Awareness for Los Angeles Unified School District, and is a trained grief counsellor. Member: Actors Equity Association, Screen Actors Guild-AFTRA, National Storytelling Network • <a href="https://billratner.com" rel="nofollow">https://billratner.com</a> • @billratner</p>
<p><strong>Ways to connect with Bill:</strong></p>
<p><a href="https://soundcloud.com/bill-ratner" rel="nofollow">https://soundcloud.com/bill-ratner</a>
<a href="https://www.instagram.com/billratner/" rel="nofollow">https://www.instagram.com/billratner/</a>
<a href="https://twitter.com/billratner" rel="nofollow">https://twitter.com/billratner</a>
<a href="https://www.threads.net/@billratner" rel="nofollow">https://www.threads.net/@billratner</a>
<a href="https://billratner.tumblr.com" rel="nofollow">https://billratner.tumblr.com</a>
<a href="https://www.youtube.com/@billratner/videos" rel="nofollow">https://www.youtube.com/@billratner/videos</a>
<a href="https://www.facebook.com/billratner.voiceover.author" rel="nofollow">https://www.facebook.com/billratner.voiceover.author</a>
https://bsky.app/profile/bilorat.bsky.social</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well on a gracious hello to you, wherever you may be, I am your host. Mike hingson, and you are listening to unstoppable mindset. Today, we get to have a voice actor, person, Bill Ratner, who you want to know who Bill Radnor is, go back and watch the old GI Joe cartoons and listen to the voice of Flint.
 
<strong>Bill Ratner ** 01:42
All right. Lady Jay, you better get your battle gear on, because Cobra is on their way. And I can't bring up the Lacher threat weapon system. We got to get out of here. Yo, Joe,
 
</strong>Michael Hingson ** 01:52
there you go. I rest my case Well, Bill, welcome to unstoppable mindset.
 
<strong>Bill Ratner ** 02:00
We can't rest now. Michael, we've just begun. No, we've just begun.
 
</strong>Michael Hingson ** 02:04
We got to keep going here. Well, I'm really glad that you're here. Bill is another person who we inveigled to get on unstoppable mindset with the help of Walden Hughes. And so that means we can talk about Walden all we want today. Bill just saying, oh goodness. And I got a lot to say. Let me tell you perfect, perfect. Bring it on. So we are really grateful to Walden, although I hope he's not listening. We don't want to give him a big head. But no, seriously, we're really grateful. Ah, good point.
 
<strong>Bill Ratner ** 02:38
But his posture, oddly enough, is perfect.
 
</strong>Michael Hingson ** 02:40
Well, there you go. What do you do? He practiced. Well, anyway, we're glad you're here. Tell us about the early bill, growing up and all that stuff. It's always fun to start a good beginning.
 
<strong>Bill Ratner ** 02:54
Well, I was a very lucky little boy. I was born in Des Moines, Iowa in 1947 to two lovely people, professionals, both with master's degree out at University of Chicago. My mother was a social worker. My father had an MBA in business. He was managing editor of Better Homes and Gardens magazine. So I had the joy of living in a better home and living in a garden.
 
</strong>Michael Hingson ** 03:21
My mother. How long were you in Des Moines?
 
<strong>Bill Ratner ** 03:24
Five and a half years left before my sixth birthday. My dad got a fancy job at an ad agency in Minneapolis, and had a big brother named Pete and big handsome, curly haired boy with green eyes. And moved to Minneapolis, Minnesota, and was was brought up there.
 
</strong>Michael Hingson ** 03:45
Wow. So you went to school there and and chased the girls and all that stuff.
 
<strong>Bill Ratner ** 03:54
I went to school there at Blake School for Boys in Hopkins, Minnesota. Couldn't chase the girls day school, but the girls we are allowed to dance with certainly not chase. Michael was at woodhue dancing school, the Northrop girls from Northrop girls school and the Blake boys were put together in eighth grade and taught the Cha Cha Cha, the waltz, the Charleston, and we danced together, and the girls wore white gloves, and we sniffed their perfume, and we all learned how to be lovers when we were 45
 
</strong>Michael Hingson ** 04:37
There you are. Well, as long as you learned at some point, that's a good start.
 
<strong>Bill Ratner ** 04:44
It's a weird generation. Michael,
 
</strong>Michael Hingson ** 04:46
I've been to Des Moines before. I was born in Chicago, but moved out to California when I was five, but I did some work with the National Federation of the Blind in the mid 19. 1970s 1976 into 1978 so spent time at the Iowa Commission for the Blind in Des Moines, which became a top agency for the Blind in well, the late 50s into the to the 60s and so on. So
 
<strong>Bill Ratner ** 05:15
both my parents are from Chicago. My father from the south side of Chicago, 44th and Kenzie, which was a Irish, Polish, Italian, Jewish, Ukrainian neighborhood. And my mother from Glencoe, which was a middle class suburb above Northwestern University in Evanston.
 
</strong>Michael Hingson ** 05:34
I Where were you born? 57th and union, north, south side, no, South
 
<strong>Bill Ratner ** 05:42
57th union is that? Is that west of Kenzie?
 
</strong>Michael Hingson ** 05:46
You know, I don't remember the geography well enough to know, but I know that it was, I think, Mount Sinai Hospital where I was born. But it was, it's, it's, it's a pretty tough neighborhood today. So I understand,
 
<strong>Bill Ratner ** 06:00
yeah, yeah, my it was tough, then it's tough now,
 
</strong>Michael Hingson ** 06:03
yeah, I think it's tougher, supposedly, than it was. But we lived there for five years, and then we we moved to California, and I remember some things about Chicago. I remember walking down to the local candy store most days, and had no problem doing that. My parents were told they should shut me away at a home somewhere, because no blind child could ever grow up to amount to anything. And my parents said, You guys are you're totally wrong. And they brought me up with that attitude. So, you
 
<strong>Bill Ratner ** 06:32
know who said that the school says school so that
 
</strong>Michael Hingson ** 06:35
doctors doctors when they discovered I was blind with the
 
<strong>Bill Ratner ** 06:38
kid, goodness gracious, horrified.
 
</strong>Michael Hingson ** 06:44
Well, my parents said absolutely not, and they brought me up, and they actually worked with other parents of premature kids who became blind, and when kindergarten started in for us in in the age of four, they actually had a special kindergarten class for blind kids at the Perry School, which is where I went. And so I did that for a year, learn braille and some other things. Then we moved to California, but yeah, and I go back to Chicago every so often. And when I do nowadays, they I one of my favorite places to migrate in Chicago is Garrett Popcorn.
 
<strong>Bill Ratner ** 07:21
Ah, yes, with caramel corn, regular corn, the
 
</strong>Michael Hingson ** 07:25
Chicago blend, which is a mixture, yeah, the Chicago blend is cheese corn, well, as it is with caramel corn, and they put much other mozzarella on it as well. It's really good.
 
<strong>Bill Ratner ** 07:39
Yeah, so we're on the air. Michael, what do you call your what do you call your program? Here I am your new friend, and I can't even announce your program because I don't know
 
</strong>Michael Hingson ** 07:48
the name, unstoppable mindset. This
 
<strong>Bill Ratner ** 07:51
is unstoppable mindset.
 
</strong>Michael Hingson ** 07:56
We're back. Well, we're back already. We're fast. So you, you, you moved off elsewhere, out of Des Moines and all that. And where did you go to college?
 
<strong>Bill Ratner ** 08:09
Well, this is like, why did you this is, this is a bit like talking about the Vietnam War. Looking back on my college career is like looking back on the Vietnam War series, a series of delusions and defeats. By the time I the time i for college, by the time I was applying for college, I was an orphan, orphan, having been born to fabulous parents who died too young of natural causes. So my grades in high school were my mediocre. I couldn't get into the Ivy Leagues. I got into the big 10 schools. My stepmother said, you're going to Michigan State in East Lansing because your cousin Eddie became a successful realtor. And Michigan State was known as mu u it was the most successful, largest agriculture college and university in the country. Kids from South Asia, China, Northern Europe, Southern Europe, South America all over the world came to Michigan State to study agricultural sciences, children of rich farmers all over the world and middle class farmers all over the world, and a huge police science department. Part of the campus was fenced off, and the young cadets, 1819, 20 years old, would practice on the rest of the student body, uniformed with hats and all right, excuse me, young man, we're just going to get some pizza at eight o'clock on Friday night. Stand against your car. Hands in your car. I said, Are you guys practicing again? Shut up and spread your legs. So that was that was Michigan State, and even though both my parents had master's degrees, I just found all the diversions available in the 1960s to be too interesting, and was not invited. Return after my sophomore year, and in order to flunk out of a big 10 University, and they're fine universities, all of them, you have to be either really determined or not so smart, not really capable of doing that level of study in undergraduate school. And I'd like to think that I was determined. I used to show up for my exams with a little blue book, and the only thing I would write is due to lack of knowledge, I am unable to complete this exam, sign Bill ranter and get up early and hand it in and go off. And so what was, what was left for a young man like that was the theater I'd seen the great Zero Mostel when I was 14 years old and on stage live, he looked just like my father, and he was funny, and if I Were a rich man, and that's the grade zero must tell. Yeah, and it took about five, no, it took about six, seven years to percolate inside my bread and my brain. In high school, I didn't want to do theater. The cheerleaders and guys who I had didn't happen to be friends with or doing theater. I took my girlfriends to see plays, but when I was 21 I started acting, and I've been an actor ever since. I'm a committee chair on the screen actors guild in Hollywood and Screen Actors Guild AFTRA, and work as a voice actor and collect my pensions and God bless the union.
 
</strong>Michael Hingson ** 11:44
Well, hey, as long as it works and you're making progress, you know you're still with it, right?
 
<strong>Bill Ratner ** 11:53
That's the that's the point. There's no accounting for taste in my business. Michael, you work for a few different broadcast entities at my age. And it's, you know, it's younger people. It's 18 to 3418 years to 34 years old is the ideal demographic for advertisers, Ford, Motor Company, Dove soap, Betty, Crocker, cake mixes and cereals, every conceivable product that sold online or sold on television and radio. This is my this is my meat, and I don't work for religion. However, if a religious organization calls, I call and say, I I'm not, not qualified or not have my divinity degree in order to sell your church to the public?
 
</strong>Michael Hingson ** 12:46
Yeah, yeah. Well, I, I can understand that. But you, you obviously do a lot, and as we talked about, you were Flint and GI Joe, which is kind of cool.
 
<strong>Bill Ratner ** 13:01
Flynn GI Joe was very cool. Hasbro Corporation, which was based in Providence, Rhode Island, had a huge success with GI Joe, the figure. The figure was about 11 and a half inches tall, like a Barbie, and was at first, was introduced to the public after the Korean War. There is a comic book that was that was also published about GI Joe. He was an individual figure. He was a figure, a sort of mythic cartoon figure during World War Two, GI Joe, generic American soldier, fighting man and but the Vietnam war dragged on for a long time, and the American buying public or buying kids toys got tired of GI Joe, got tired of a military figure in their household and stopped buying. And when Nixon ended the Vietnam War, or allotted to finish in 1974 Hasbro was in the tank. It's got its stock was cheap, and executives are getting nervous. And then came the Great George Lucas in Star Wars, who shrank all these action figures down from 11 and a half inches to three and a half inches, and went to China and had Chinese game and toy makers make Star Wars toys, and began to earn billions and billions dollars. And so Hasbro said, let's turn GI Joe into into a team. And the team began with flint and Lady J and Scarlett and Duke and Destro and cover commander, and grew to 85 different characters, because Hasbro and the toy maker partners could create 85 different sets of toys and action figures. So I was actor in this show and had a good time, and also a purveyor of a billion dollar industry of American toys. And the good news about these toys is I was at a conference where we signed autographs the voice actors, and we have supper with fans and so on. And I was sitting next to a 30 year old kid and his parents. And this kid was so knowledgeable about pop culture and every conceivable children's show and animated show that had ever been on the screen or on television. I turned to his mother and sort of being a wise acre, said, So ma'am, how do you feel about your 30 year old still playing with GI Joe action figures? And she said, Well, he and I both teach English in the Pittsburgh, Pennsylvania school system, and last year, the literacy level of my ninth graders was 50% 50% of those kids could not read in ninth grade. So I asked the principal if I could borrow my son's GI Joe, action figures, comic books and VHS tapes, recordings of the shows from TV. And he said, Sure, whatever you want to try. And so she did, and she played the video tapes, and these kids were thrilled. They'd never seen a GI Joe cartoon in class before. Passed out the comic books, let him read comics. And then she said, Okay, you guys. And passed out notebooks and pens and pencils, and said, I want you guys to make up some some shows, some GI Joe shows. And so they said, Yeah, we're ready. All right, Cobra, you better get into the barber shop, because the barber bill is no longer there and the fire engines are in the way. And wait a minute, there's a dog in the street. And so they're making this up, using their imagination, doing their schoolwork, by coming up with scenarios, imaginary fam fan fiction for GI Joe and she raised the literacy level in her classroom by 50% that year, by the end of that year, so, so that was the only story that I've ever heard about the sort of the efficacy of GI Joe, other than, you know, kids play with them. Do they? Are they shooting each other all the time? I certainly hope not. I hope not. Are they using the action figures? Do they strip their guns off and put them in a little, you know, stub over by the side and and have them do physical battle with each other, or have them hump the woods, or have them climb the stairs, or have them search the trees. Who knows what kids do? Same with same with girls and and Barbies. Barbie has been a source of fun and creativity for lots of girls, and the source of of worry and bother to a lot of parents as
 
</strong>Michael Hingson ** 17:54
well. Well, at the same time, though, when kids start to react and relate to some of these things. It's, it's pretty cool. I mean, look what's happened with the whole Harry Potter movement and craze. Harry Potter has probably done more in the last 20 or 25 years to promote reading for kids than most anything else, and
 
<strong>Bill Ratner ** 18:17
that's because it's such a good series of books. I read them to my daughters, yeah. And the quality of writing. She was a brilliant writer, not only just the stories and the storytelling, which is fun to watch in the movies, and you know, it's great for a parent to read. If there are any parents listening, I don't care how old your kids are. I don't care if they're 15. Offer to read to them. The 15 year old might, of course, say mom, but anybody younger than that might say either, all right, fine, which is, which means you better do it or read, read a book. To me, sure, it's fun for the parent, fun for the kid, and it makes the child a completely different kind of thinker and worker and earner.
 
</strong>Michael Hingson ** 19:05
Well, also the people who they got to read the books for the recordings Stephen Fry and in the US here, Jim Dale did such an incredible job as well. I've, I've read the whole Harry Potter series more than once, because I just enjoy them, and I enjoy listening to the the voices. They do such a good job. Yeah. And of course, for me, one of the interesting stories that I know about Jim Dale reading Harry Potter was since it was published by Scholastic he was actually scheduled to do a reading from one of the Harry from the new Harry Potter book that was coming out in 2001 on September 11, he was going to be at Scholastic reading. And of course, that didn't happen because of of everything that did occur. So I don't know whether I'm. I'm assuming at some point a little bit later, he did, but still he was scheduled to be there and read. But it they are there. They've done so much to help promote reading, and a lot of those kinds of cartoons and so on. Have done some of that, which is, which is pretty good. So it's good to, you know, to see that continue to happen. Well, so you've written several books on poetry and so on, and I know that you you've mentioned more than once grief and loss. How come those words keep coming up?
 
<strong>Bill Ratner ** 20:40
Well, I had an unusual childhood. Again. I mentioned earlier how, what a lucky kid I was. My parents were happy, educated, good people, not abusers. You know, I don't have a I don't have horror stories to tell about my mother or my father, until my mother grew sick with breast cancer and and it took about a year and a half or two years to die when I was seven years old. The good news is, because she was a sensitive, educated social worker, as she was actually dying, she arranged a death counseling session with me and my older brother and the Unitarian minister who was also a death counselor, and whom she was seeing to talk about, you know, what it was like to be dying of breast cancer with two young kids. And at this session, which was sort of surprised me, I was second grade, came home from school. In the living room was my mother and my brother looking a little nervous, and Dr Carl storm from the Unitarian Church, and she said, you know, Dr storm from church, but he's also my therapist. And we talk about my illness and how I feel, and we talk about how much I love you boys, and talk about how I worry about Daddy. And this is what one does when one is in crisis. That was a moment that was not traumatic for me. It's a moment I recalled hundreds of times, and one that has been a guiding light through my life. My mother's death was very difficult for my older brother, who was 13 who grew up in World War Two without without my father, it was just him and my mother when he was off in the Pacific fighting in World War Two. And then I was born after the war. And the loss of a mother in a family is like the bottom dropping out of a family. But luckily, my dad met a woman he worked with a highly placed advertising executive, which was unusual for a female in the 1950s and she became our stepmother a year later, and we had some very lovely, warm family years with her extended family and our extended family and all of us together until my brother got sick, came down with kidney disease a couple of years before kidney dialysis was invented, and a couple of years before kidney transplants were done, died at 19. Had been the captain of the swimming team at our high school, but did a year in college out in California and died on Halloween of 1960 my father was 51 years old. His eldest son had died. He had lost his wife six years earlier. He was working too hard in the advertising industry, successful man and dropped out of a heart attack 14th birthday. Gosh, I found him unconscious on the floor of our master bathroom in our house. So my life changed. I My life has taught me many, many things. It's taught me how the defense system works in trauma. It's taught me the resilience of a child. It's taught me the kindness of strangers. It's taught me the sadness of loss.
 
</strong>Michael Hingson ** 24:09
Well, you, you seem to come through all of it pretty well. Well, thank you. A question behind that, just an observation, but, but you do seem to, you know, obviously, cope with all of it and do pretty well. So you, you've always liked to be involved in acting and so on. How did you actually end up deciding to be a voice actor?
 
<strong>Bill Ratner ** 24:39
Well, my dad, after he was managing editor of Better Homes and Gardens magazine in Des Moines for Meredith publishing, got offered a fancy job as executive vice president of the flower and mix division for Campbell within advertising and later at General Mills Corporation. From Betty Crocker brand, and would bring me to work all the time, and would sit with me, and we'd watch the wonderful old westerns that were on prime time television, rawhide and Gunsmoke and the Virginian and sure
 
</strong>Michael Hingson ** 25:15
and all those. Yeah, during
 
<strong>Bill Ratner ** 25:17
the commercials, my father would make fun of the commercials. Oh, look at that guy. And number one, son, that's lousy acting. Number two, listen to that copy. It's the dumbest ad copy I've ever seen. The jingles and and then he would say, No, that's a good commercial, right there. And he wasn't always negative. He would he was just a good critic of advertising. So at a very young age, starting, you know, when we watch television, I think the first television ever, he bought us when I was five years old, I was around one of the most educated, active, funny, animated television critics I could hope to have in my life as a 56789, 1011, 12 year old. And so when I was 12, I became one of the founding members of the Brotherhood of radio stations with my friends John Waterhouse and John Barstow and Steve gray and Bill Connors in South Minneapolis. I named my five watt night kit am transmitter after my sixth grade teacher, Bob close this is wclo stereo radio. And when I was in sixth grade, I built myself a switch box, and I had a turntable and I had an intercom, and I wired my house for sound, as did all the other boys in the in the B, O, R, S, and that's brotherhood of radio stations. And we were guests on each other's shows, and we were obsessed, and we would go to the shopping malls whenever a local DJ was making an appearance and torture him and ask him dumb questions and listen obsessively to American am radio. And at the time for am radio, not FM like today, or internet on your little radio tuner, all the big old grandma and grandpa radios, the wooden ones, were AM, for amplitude modulated. You could get stations at night, once the sun went down and the later it got, the ionosphere would lift and the am radio signals would bounce higher and farther. And in Minneapolis, at age six and seven, I was able to to listen to stations out of Mexico and Texas and Chicago, and was absolutely fascinated with with what was being put out. And I would, I would switch my brother when I was about eight years old, gave me a transistor radio, which I hid under my bed covers. And at night, would turn on and listen for, who knows, hours at a time, and just tuning the dial and tuning the dial from country to rock and roll to hit parade to news to commercials to to agric agriculture reports to cow crossings in Kansas and grain harvesting and cheese making in Wisconsin, and on and on and on that made up the great medium of radio that was handing its power and its business over to television, just as I was growing As a child. Fast, fascinating transition
 
</strong>Michael Hingson ** 28:18
and well, but as it was transitioning, how did that affect you?
 
<strong>Bill Ratner ** 28:26
It made television the romantic, exciting, dynamic medium. It made radio seem a little limited and antiquated, and although I listened for environment and wasn't able to drag a television set under my covers. Yeah, and television became memorable with with everything from actual world war two battle footage being shown because there wasn't enough programming to 1930s Warner Brothers gangster movies with James Cagney, Edward G
 
</strong>Michael Hingson ** 29:01
Robinson and yeah
 
<strong>Bill Ratner ** 29:02
to all the sitcoms, Leave It to Beaver and television cartoons and on and on and on. And the most memorable elements to me were the personalities, and some of whom were invisible. Five years old, I was watching a Kids program after school, after kindergarten. We'll be back with more funny puppets, marionettes after this message and the first words that came on from an invisible voice of this D baritone voice, this commercial message will be 60 seconds long, Chrysler Dodge for 1954 blah, blah, blah, blah, blah. And I watched hypnotized, hypnotized as a 1953 dodge drove across the screen with a happy family of four waving out the window. And at the end of the commercial, I ran into the kitchen said, Mom, mom, I know what a minute. Is, and it was said, it had suddenly come into my brain in one of those very rare and memorable moments in a person's life where your brain actually speaks to you in its own private language and says, Here is something very new and very true, that 60 seconds is in fact a minute. When someone says, See you in five minutes, they mean five times that, five times as long as that. Chrysler commercial, five times 60. That's 300 seconds. And she said, Did you learn it that that on T in kindergarten? And I said, No, I learned it from kangaroo Bob on TV, his announcer, oh, kangaroo Bob, no, but this guy was invisible. And so at five years of age, I was aware of the existence of the practice of the sound, of the magic of the seemingly unlimited access to facts, figures, products, brand names that these voices had and would say on the air in This sort of majestic, patriarchal way,
 
</strong>Michael Hingson ** 31:21
and just think 20 years later, then you had James Earl Jones,
 
<strong>Bill Ratner ** 31:26
the great dame. James Earl Jones, father was a star on stage at that time the 1950s James Earl Jones came of age in the 60s and became Broadway and off Broadway star.
 
</strong>Michael Hingson ** 31:38
I got to see him in Othello. He was playing Othello. What a powerful performance. It was
 
<strong>Bill Ratner ** 31:43
wonderful performer. Yeah, yeah. I got to see him as Big Daddy in Canada, Hot Tin Roof, ah, live and in person, he got front row seats for me and my family.
 
</strong>Michael Hingson ** 31:53
Yeah, we weren't in the front row, but we saw it. We saw it on on Broadway,
 
<strong>Bill Ratner ** 31:58
the closest I ever got to James Earl Jones. He and I had the same voice over agent, woman named Rita vinari of southern Barth and benare company. And I came into the agency to audition for Doritos, and I hear this magnificent voice coming from behind a closed voiceover booth, saying, with a with a Spanish accent, Doritos. I thought that's James Earl Jones. Why is he saying burritos? And he came out, and he bowed to me, nodded and smiled, and I said, hello and and the agent probably in the booth and shut the door. And she said, I said, that was James Earl Jones. What a voice. What she said, Oh, he's such a nice man. And she said, but I couldn't. I was too embarrassed. I was too afraid to stop him from saying, Doritos. And it turns out he didn't get the gig. So it is some other voice actor got it because he didn't say, had he said Doritos with the agent froze it froze up. That was as close as I ever got to did you get the gig? Oh goodness no,
 
</strong>Michael Hingson ** 33:01
no, you didn't, huh? Oh, well, well, yeah. I mean, it was a very, it was, it was wonderful. It was James Earl Jones and Christopher Plummer played Iago. Oh, goodness, oh, I know. What a what a combination. Well, so you, you did a lot of voiceover stuff. What did you do regarding radio moving forward? Or did you just go completely out of that and you were in TV? Or did you have any opportunity
 
<strong>Bill Ratner ** 33:33
for me to go back at age 15, my brother and father, who were big supporters of my radio. My dad would read my W, C, l, o, newsletter and need an initial, an excellent journalism son and my brother would bring his teenage friends up. He'd play the elderly brothers, man, you got an Elvis record, and I did. And you know, they were, they were big supporters for me as a 13 year old, but when I turned 14, and had lost my brother and my father, I lost my enthusiasm and put all of my radio equipment in a box intended to play with it later. Never, ever, ever did again. And when I was about 30 years old and I'd done years of acting in the theater, having a great time doing fun plays and small theaters in Minneapolis and South Dakota and and Oakland, California and San Francisco. I needed money, so I looked in the want ads and saw a job for telephone sales, and I thought, Well, I used to love the telephone. I used to make phony phone calls to people all the time. Used to call funeral homes. Hi Carson, funeral I help you. Yes, I'm calling to tell you that you have a you have a dark green slate tile. Roof, isn't that correct? Yes. Well, there's, there's a corpse on your roof. Lady for goodness sake, bring it down and we laugh and we record it and and so I thought, Well, gee, I used to have a lot of fun with the phone. And so I called the number of telephone sales and got hired to sell magazine subscriptions and dinner tickets to Union dinners and all kinds of things. And then I saw a new job at a radio station, suburban radio station out in Walnut Creek, California, a lovely Metro BART train ride. And so I got on the BART train, rode out there and walked in for the interview, and was told I was going to be selling small advertising packages on radio for the station on the phone. And so I called barber shops and beauty shops and gas stations in the area, and one guy picked up the phone and said, Wait a minute, wait a minute. Wait a minute. Are you on the radio right now? And I said, No, I'm just I'm in the sales room. Well, maybe you should be. And he slams the phone on me. He didn't want to talk to me anymore. It wasn't interested in buying advertising. I thought, gee. And I told somebody at the station, and they said, Well, you want to be in the radio? And he went, Yeah, I was on the radio when I was 13. And it just so happened that an older fellow was retiring from the 10am to 2pm slot. K I S King, kiss 99 and KD FM, Pittsburgh, California. And it was a beautiful music station. It was a music station. Remember, old enough will remember music that used to play in elevators that was like violin music, the Percy faith orchestra playing a Rolling Stone song here in the elevator. Yes, well, that's exactly what we played. And it would have been harder to get a job at the local rock stations because, you know, they were popular places. And so I applied for the job, and
 
</strong>Michael Hingson ** 37:06
could have lost your voice a lot sooner, and it would have been a lot harder if you had had to do Wolfman Jack. But that's another story.
 
<strong>Bill Ratner ** 37:13
Yeah, I used to listen to Wolf Man Jack. I worked in a studio in Hollywood. He became a studio. Yeah, big time.
 
</strong>Michael Hingson ** 37:22
Anyway, so you you got to work at the muzack station, got
 
<strong>Bill Ratner ** 37:27
to work at the muzack station, and I was moving to Los Angeles to go to a bigger market, to attempt to penetrate a bigger broadcast market. And one of the sales guys, a very nice guy named Ralph pizzella said, Well, when you get to La you should study with a friend of mine down to pie Troy, he teaches voiceovers. I said, What are voice overs? He said, You know that CVS Pharmacy commercial just carted up and did 75 tags, available in San Fernando, available in San Clemente, available in Los Angeles, available in Pasadena. And I said, Yeah. He said, Well, you didn't get paid any extra. You got paid your $165 a week. The guy who did that commercial for the ad agency got paid probably 300 bucks, plus extra for the tags, that's voiceovers. And I thought, why? There's an idea, what a concept. So he gave me the name and number of old friend acquaintance of his who he'd known in radio, named Don DiPietro, alias Johnny rabbit, who worked for the Dick Clark organization, had a big rock and roll station there. He'd come to LA was doing voiceovers and teaching voiceover classes in a little second story storefront out of the San Fernando Valley in Los Angeles. So I signed up for his class, and he was an experienced guy, and he liked me, and we all had fun, and I realized I was beginning to study like an actor at 1818, who goes to New York or goes to Los Angeles or Chicago or Atlanta or St Louis to act in the big theaters, and starts acting classes and realizes, oh my goodness, these people are truly professionals. I don't know how to do what they do. And so for six years, I took voice over classes, probably 4050, nights a year, and from disc jockeys, from ex show hosts, from actors, from animated cartoon voices, and put enough time in to get a degree in neurology in medical school. And worked my way up in radio in Los Angeles and had a morning show, a lovely show with a wonderful news man named Phil Reed, and we talked about things and reviewed movies and and played a lot of music. And then I realized, wait a minute, I'm earning three times the money in voiceovers as I am on the radio, and I have to get up at 430 in the morning to be on the radio. Uh, and a wonderful guy who was Johnny Carson's staff announcer named Jack angel said, You're not still on radio, are you? And I said, Well, yeah, I'm working in the morning. And Ka big, get out of there. Man, quit. Quit. And I thought, well, how can I quit? I've always wanted to be a radio announcer. And then there was another wonderful guy on the old am station, kmpc, sweet Dick Whittington. Whittington, right? And he said at a seminar that I went to at a union voice over training class, when you wake up at four in the morning and you swing your legs over the bed and your shoes hit the floor, and you put your head in your hands, and you say to yourself, I don't want to do this anymore. That's when you quit radio. Well, that hadn't happened to me. I was just getting up early to write some comedy segments and on and on and on, and then I was driving around town all day doing auditions and rented an ex girlfriend's second bedroom so that I could nap by myself during the day, when I had an hour in and I would as I would fall asleep, I'd picture myself every single day I'm in a dark voiceover studio, a microphone Is before me, a music stand is before the microphone, and on it is a piece of paper with advertising copy on it. On the other side of the large piece of glass of the recording booth are three individuals, my employers, I begin to read, and somehow the text leaps off the page, streams into my eyes, letter for letter, word for word, into a part of my back brain that I don't understand and can't describe. It is processed in my semi conscious mind with the help of voice over training and hope and faith, and comes out my mouth, goes into the microphone, is recorded in the digital recorder, and those three men, like little monkeys, lean forward and say, Wow, how do you do that? That was my daily creative visualization. Michael, that was my daily fantasy. And I had learned that from from Dale Carnegie, and I had learned that from Olympic athletes on NBC TV in the 60s and 70s, when the announcer would say, this young man you're seeing practicing his high jump is actually standing there. He's standing stationary, and the bouncing of the head is he's actually rehearsing in his mind running and running and leaping over the seven feet two inch bar and falling into the sawdust. And now he's doing it again, and you could just barely see the man nodding his head on camera at the exact rhythm that he would be running the 25 yards toward the high bar and leaping, and he raised his head up during the imaginary lead that he was visualizing, and then he actually jumped the seven foot two inches. That's how I learned about creative visualization from NBC sports on TV.
 
</strong>Michael Hingson ** 43:23
Channel Four in Los Angeles. There you go. Well, so you you broke into voice over, and that's what you did.
 
<strong>Bill Ratner ** 43:38
That's what I did, darn it, I ain't stopping now, there's a wonderful old actor named Bill Irwin. There two Bill Irwin's one is a younger actor in his 50s or 60s, a brilliant actor from Broadway to film and TV. There's an older William Irwin. They also named Bill Irwin, who's probably in his 90s now. And I went to a premiere of a film, and he was always showing up in these films as The senile stock broker who answers the phone upside down, or the senile board member who always asks inappropriate questions. And I went up to him and I said, you know, I see you in everything, man. I'm 85 years old. Some friends and associates of mine tell me I should slow down. I only got cast in movies and TV when I was 65 I ain't slowing down. If I tried to slow down at 85 I'd have to stop That's my philosophy. My hero is the great Don Pardo, the late great
 
</strong>Michael Hingson ** 44:42
for Saturday Night Live and Jeopardy
 
<strong>Bill Ratner ** 44:45
lives starring Bill Murray, Gilder Radner, and
 
</strong>Michael Hingson ** 44:49
he died for Jeopardy before that,
 
<strong>Bill Ratner ** 44:52
yeah, died at 92 with I picture him, whether it probably not, with a microphone and. His hand in his in his soundproof booth, in his in his garage, and I believe he lived in Arizona, although the show was aired and taped in New York, New York, right where he worked for for decades as a successful announcer. So that's the story.
 
</strong>Michael Hingson ** 45:16
Michael. Well, you know, I miss, very frankly, some of the the the days of radio back in the 60s and 70s and so on. We had, in LA what you mentioned, Dick Whittington, Dick whittinghill on kmpc, Gary Owens, you know, so many people who were such wonderful announcers and doing some wonderful things, and radio just isn't the same anymore. It's gone. It's
 
<strong>Bill Ratner ** 45:47
gone to Tiktok and YouTube. And the truth is, I'm not gonna whine about Tiktok or YouTube, because some of the most creative moments on camera are being done on Tiktok and YouTube by young quote influencers who hire themselves out to advertisers, everything from lipstick. You know,
 
</strong>Speaker 1 ** 46:09
when I went to a party last night was just wild and but this makeup look, watch me apply this lip remover and blah, blah, blah, blah, blah, no, I have no lip.
 
<strong>Bill Ratner ** 46:20
You know, these are the people with the voices. These are the new voices. And then, of course, the faces. And so I would really advise before, before people who, in fact, use the internet. If you use the internet, you can't complain if you use the internet, if you go to Facebook or Instagram, or you get collect your email or Google, this or that, which most of us do, it's handy. You can't complain about tick tock, tick tock, tick tock. You can't complain about tick tock or YouTube, because it's what the younger generation is using, and it's what the younger generation advertisers and advertising executives and creators and musicians and actors are using to parade before us, as Gary Owens did, as Marlon Brando did, as Sarah Bernhardt did in the 19 so as all as you do, Michael, you're a parader. You're the head of the parade. You've been in on your own float for years. I read your your bio. I don't even know why you want to waste a minute talking to me for goodness sakes.
 
</strong>Michael Hingson ** 47:26
You know, the one thing about podcasts that I like over radio, and I did radio at kuci for seven years when I was in school, what I really like about podcasts is they're not and this is also would be true for Tiktok and YouTube. Primarily Tiktok, I would would say it isn't as structured. So if we don't finish in 60 minutes, and we finish in 61 minutes, no one's gonna shoot us.
 
<strong>Bill Ratner ** 47:53
Well, I beg to differ with you. Now. I'm gonna start a fight with you. Michael, yeah, we need conflict in this script. Is that it The Tick Tock is very structured. Six. No,
 
</strong>Michael Hingson ** 48:03
no, I understand that. I'm talking about podcasts,
 
<strong>Bill Ratner ** 48:07
though, but there's a problem. We gotta Tone It Up. We gotta pick it up. We gotta there's a lot of and I listen to what are otherwise really bright, wonderful personalities on screen, celebrities who have podcasts and the car sucks, and then I had meatballs for dinner, haha. And you know what my wife said? Why? You know? And there's just too much of that. And,
 
</strong>Michael Hingson ** 48:32
oh, I understand, yeah. I mean, it's like, like anything, but I'm just saying that's one of the reasons I love podcasting. So it's my way of continuing what I used to do in radio and having a lot of fun doing it
 
<strong>Bill Ratner ** 48:43
all right, let me ask you. Let me ask you a technical and editorial question. Let me ask you an artistic question. An artist, can you edit this podcast? Yeah. Are you? Do you plan to Nope.
 
</strong>Michael Hingson ** 48:56
I think conversations are conversations, but there is a but, I mean,
 
<strong>Bill Ratner ** 49:01
there have been starts and stops and I answer a question, and there's a long pause, and then, yeah, we can do you edit that stuff
 
</strong>Michael Hingson ** 49:08
out. We do, we do, edit some of that out. And I have somebody that that that does a lot of it, because I'm doing more podcasts, and also I travel and speak, but I can edit. There's a program called Reaper, which is really a very sophisticated
 
<strong>Bill Ratner ** 49:26
close up spaces. You
 
</strong>Michael Hingson ** 49:28
can close up spaces with it, yes, but the neat thing about Reaper is that somebody has written scripts to make it incredibly accessible for blind people using screen readers.
 
<strong>Bill Ratner ** 49:40
What does it do? What does it do? Give me the elevator pitch.
 
</strong>Michael Hingson ** 49:46
You've seen some of the the programs that people use, like computer vision and other things to do editing of videos and so on. Yeah.
 
<strong>Bill Ratner ** 49:55
Yeah. Even Apple. Apple edit. What is it called? Apple? Garage Band. No, that's audio. What's that
 
</strong>Michael Hingson ** 50:03
audio? Oh,
 
<strong>Bill Ratner ** 50:06
quick time is quick
 
</strong>Michael Hingson ** 50:07
time. But whether it's video or audio, the point is that Reaper allows me to do all of that. I can edit audio. I can insert, I can remove pauses. I can do anything with Reaper that anyone else can do editing audio, because it's been made completely accessible.
 
<strong>Bill Ratner ** 50:27
That's great. That's good. That's nice. Oh, it is. It's cool.
 
</strong>Michael Hingson ** 50:31
So so if I want, I can edit this and just have my questions and then silence when you're talking.
 
<strong>Bill Ratner ** 50:38
That might be best. Ladies and gentlemen, here's Bill Ratner,
 
</strong>Michael Hingson ** 50:46
yep, exactly, exactly. Now you have won the moth stories. Slam, what? Tell me about my story. Slam, you've won it nine times.
 
<strong>Bill Ratner ** 51:00
The Moth was started by a writer, a novelist who had lived in the South and moved to New York City, successful novelist named George Dawes green. And the inception of the moth, which many people listening are familiar with from the Moth Radio Hour. It was, I believe, either late 90s or early 2000s when he'd been in New York for a while and was was publishing as a fiction writer, and threw a party, and decided, instead of going to one of these dumb, boring parties or the same drinks being served and same cigarettes being smoked out in the veranda and the same orders. I'm going to ask people to bring a five minute story, a personal story, nature, a true story. You don't have to have one to get into the party, but I encourage you to. And so you know, the 3040, 50 people showed up, many of whom had stories, and they had a few drinks, and they had hors d'oeuvres. And then he said, Okay, ladies and gentlemen, take your seats. It's time for and then I picked names out of a hat, and person after person after person stood up in a very unusual setting, which was almost never done at parties. You How often do you see that happen? Suddenly, the room falls silent, and someone with permission being having been asked by the host to tell a personal story, some funny, some tragic, some complex, some embarrassing, some racy, some wild, some action filled. And afterward, the feedback he got from his friends was, this is the most amazing experience I've ever had in my life. And someone said, you need to do this. And he said, Well, you people left a lot of cigarette butts and beer cans around my apartment. And they said, well, let's do it at a coffee shop. Let's do it at a church basement. So slowly but surely, the moth storytelling, story slams, which were designed after the old poetry slams in the 50s and 60s, where they were judged contests like, like a dance contest. Everybody's familiar with dance contests? Well, there were, then came poetry contests with people singing and, you know, and singing and really energetically, really reading. There then came storytelling contests with people standing on a stage before a silent audience, telling a hopefully interesting, riveting story, beginning middle, end in five minutes. And so a coffee house was found. A monthly calendar was set up. Then came the internet. Then it was so popular standing room only that they had to open yet another and another, and today, some 20 years later, 20 some years later, from Austin, Texas to San Francisco, California to Minneapolis, Minnesota to New York City to Los Angeles. There are moth story slams available on online for you to schedule yourself to go live and in person at the <a href="http://moth.org" rel="nofollow">moth.org</a> as in the moth with wings. Friend of mine, I was in New York. He said, You can't believe it. This writer guy, a writer friend of mine who I had read, kind of an avant garde, strange, funny writer was was hosting something called the moth in New York, and we were texting each other. He said, Well, I want to go. The theme was show business. I was going to talk to my Uncle Bobby, who was the bell boy. And I Love Lucy. I'll tell a story. And I texted him that day. He said, Oh man, I'm so sorry. I had the day wrong. It's next week. Next week, I'm going to be back home. And so he said, Well, I think there's a moth in Los Angeles. So about 15 years ago, I searched it down and what? Went to a small Korean barbecue that had a tiny little stage that originally was for Korean musicians, and it was now being used for everything from stand up comedy to evenings of rock and roll to now moth storytelling once a month. And I think the theme was first time. And so I got up and told a silly story and didn't win first prize. They have judges that volunteer judges a table of three judges scoring, you like, at a swim meet or a track beat or, you know, and our gymnastics meet. So this is all sort of familiar territory for everybody, except it's storytelling and not high jumping or pull ups. And I kept going back. I was addicted to it. I would write a story and I'd memorize it, and I'd show up and try to make it four minutes and 50 seconds and try to make it sound like I was really telling a story and not reading from a script. And wish I wasn't, because I would throw the script away, and I knew the stories well enough. And then they created a radio show. And then I began to win slams and compete in the grand slams. And then I started submitting these 750 word, you know, two and a half page stories. Literary magazines got a few published and found a whole new way to spend my time and not make much
 
</strong>Michael Hingson ** 56:25
money. Then you went into poetry.
 
<strong>Bill Ratner ** 56:29
Then I got so bored with my prose writing that I took a poetry course from a wonderful guy in LA called Jack grapes, who had been an actor and a football player and come to Hollywood and did some TV, episodics and and some some episodic TV, and taught poetry. It was a poet in the schools, and I took his class of adults and got a poem published. And thought, wait a minute, these aren't even 750 words. They're like 75 words. I mean, you could write a 10,000 word poem if you want, but some people have, yeah, and it was complex, and there was so much to read and so much to learn and so much that was interesting and odd. And a daughter of a friend of mine is a poet, said, Mommy, are you going to read me one of those little word movies before I go to sleep?
 
</strong>Michael Hingson ** 57:23
A little word movie, word movie out of the
 
<strong>Bill Ratner ** 57:27
mouths of babes. Yeah, and so, so and I perform. You know, last night, I was in Orange County at a organization called ugly mug Cafe, and a bunch of us poets read from an anthology that was published, and we sold our books, and heard other young poets who were absolutely marvelous and and it's, you know, it's not for everybody, but it's one of the things I do.
 
</strong>Michael Hingson ** 57:54
Well, you sent me pictures of book covers, so they're going to be in the show notes. And I hope people will will go out and get them
 
<strong>Bill Ratner ** 58:01
cool. One of the one of the things that I did with poetry, in addition to wanting to get published and wanting to read before people, is wanting to see if there is a way. Because poetry was, was very satisfying, emotionally to me, intellectually very challenging and satisfying at times. And emotionally challenging and very satisfying at times, writing about things personal, writing about nature, writing about friends, writing about stories that I received some training from the National Association for poetry therapy. Poetry therapy is being used like art therapy, right? And have conducted some sessions and and participated in many and ended up working with eighth graders of kids who had lost someone to death in the past year of their lives. This is before covid in the public schools in Los Angeles. And so there's a lot of that kind of work that is being done by constable people, by writers, by poets, by playwrights,
 
</strong>Michael Hingson ** 59:09
and you became a grief counselor,
 
<strong>Bill Ratner ** 59:13
yes, and don't do that full time, because I do voiceovers full time, right? Write poetry and a grand. Am an active grandparent, but I do the occasional poetry session around around grief poetry.
 
</strong>Michael Hingson ** 59:31
So you're a grandparent, so you've had kids and all that. Yes, sir, well, that's is your wife still with us? Yes?
 
<strong>Bill Ratner ** 59:40
Oh, great, yeah, she's an artist and an art educator. Well, that
 
</strong>Michael Hingson ** 59:46
so the two of you can criticize each other's works, then, just
 
<strong>Bill Ratner ** 59:52
saying, we're actually pretty kind to each other. I Yeah, we have a lot of we have a lot of outside criticism. Them. So, yeah, you don't need to do it internally. We don't rely on it. What do you think of this although, although, more than occasionally, each of us will say, What do you think of this poem, honey? Or what do you think of this painting, honey? And my the favorite, favorite thing that my wife says that always thrills me and makes me very happy to be with her is, I'll come down and she's beginning a new work of a new piece of art for an exhibition somewhere. I'll say, what? Tell me about what's, what's going on with that, and she'll go, you know, I have no idea, but it'll tell me what to do.
 
</strong>Michael Hingson ** 1:00:33
Yeah, it's, it's like a lot of authors talk about the fact that their characters write the stories right, which, which makes a lot of sense. So with all that you've done, are you writing a memoir? By any chance, I
 
<strong>Bill Ratner ** 1:00:46
am writing a memoir, and writing has been interesting. I've been doing it for many years. I got it was my graduate thesis from University of California Riverside Palm Desert.
 
</strong>Michael Hingson ** 1:00:57
My wife was a UC Riverside graduate. Oh, hi. Well, they
 
<strong>Bill Ratner ** 1:01:01
have a low residency program where you go for 10 days in January, 10 days in June. The rest of it's online, which a lot of universities are doing, low residency programs for people who work and I got an MFA in creative writing nonfiction, had a book called parenting for the digital age, the truth about media's effect on children. And was halfway through it, the publisher liked it, but they said you got to double the length. So I went back to school to try to figure out how to double the length. And was was able to do it, and decided to move on to personal memoir and personal storytelling, such as goes on at the moth but a little more personal than that. Some of the material that I was reading in the memoir section of a bookstore was very, very personal and was very helpful to read about people who've gone through particular issues in their childhood. Mine not being physical abuse or sexual abuse, mine being death and loss, which is different. And so that became a focus of my graduate thesis, and many people were urging me to write a memoir. Someone said, you need to do a one man show. So I entered the Hollywood fringe and did a one man show and got good reviews and had a good time and did another one man show the next year and and so on. So But writing memoir as anybody knows, and they're probably listeners who are either taking memoir courses online or who may be actively writing memoirs or short memoir pieces, as everybody knows it, can put you through moods from absolutely ecstatic, oh my gosh, I got this done. I got this story told, and someone liked it, to oh my gosh, I'm so depressed I don't understand why. Oh, wait a minute, I was writing about such and such today. Yeah. So that's the challenge for the memoir is for the personal storyteller, it's also, you know, and it's more of a challenge than it is for the reader, unless it's bad writing and the reader can't stand that. For me as a reader, I'm fascinated by people's difficult stories, if they're well
 
</strong>Michael Hingson ** 1:03:24
told well, I know that when in 2002 I was advised to write a book about the World Trade Center experiences and all, and it took eight years to kind of pull it all together. And then I met a woman who actually I collaborated with, Susie Florey, and we wrote thunder dog. And her agent became my agent, who loved the proposal that we sent and actually got a contract within a week. So thunder dog came out in 2011 was a New York Times bestseller, and very blessed by that, and we're working toward the day that it will become a movie still, but it'll happen. And then I wrote a children's version of it, well, not a children's version of the book, but a children's book about me growing up in Roselle, growing up the guide dog who was with me in the World Trade Center, and that's been on Amazon. We self published it. Then last year, we published a new book called Live like a guide dog, which is all about controlling fear and teaching people lessons that I learned prior to September 11. That helped me focus and remain calm.
 
<strong>Bill Ratner ** 1:04:23
What happened to you on September 11,
 
</strong>Michael Hingson ** 1:04:27
I was in the World Trade Center. I worked on the 78th floor of Tower One.
 
<strong>Bill Ratner ** 1:04:32
And what happened? I mean, what happened to you?
 
</strong>Michael Hingson ** 1:04:36
Um, nothing that day. I mean, well, I got out. How did you get out? Down the stairs? That was the only way to go. So, so the real story is not doing it, but why it worked. And the real issue is that I spent a lot of time when I first went into the World Trade Center, learning all I could about what to do in an emergency, talking to police, port authorities. Security people, emergency preparedness people, and also just walking around the world trade center and learning the whole place, because I ran an office for a company, and I wasn't going to rely on someone else to, like, lead me around if we're going to go to lunch somewhere and take people out before we negotiated contracts. So I needed to know all of that, and I learned all I could, also realizing that if there ever was an emergency, I might be the only one in the office, or we might be in an area where people couldn't read the signs to know what to do anyway. And so I had to take the responsibility of learning all that, which I did. And then when the planes hit 18 floors above us on the other side of the building, we get we had some guests in the office. Got them out, and then another colleague, who was in from our corporate office, and I and my guide dog, Roselle, went to the stairs, and we started down. And
 
<strong>Bill Ratner ** 1:05:54
so, so what floor did the plane strike?
 
</strong>Michael Hingson ** 1:05:58
It struck and the NOR and the North Tower, between floors 93 and 99 so I just say 96 okay, and you were 20 floors down, 78 floors 78 so we were 18 floors below, and
 
<strong>Bill Ratner ** 1:06:09
at the moment of impact, what did you think?
 
</strong>Michael Hingson ** 1:06:13
Had no idea we heard a muffled kind of explosion, because the plane hit on the other side of the building, 18 floors above us. There was no way to know what was going on. Did you feel? Did you feel? Oh, the building literally tipped, probably about 20 feet. It kept tipping. And then we actually said goodbye to each other, and then the building came back upright. And then we went,
 
<strong>Bill Ratner ** 1:06:34
really you so you thought you were going to die?
 
</strong>Michael Hingson ** 1:06:38
David, my colleague who was with me, as I said, he was from our California office, and he was there to help with some seminars we were going to be doing. We actually were saying goodbye to each other because we thought we were about to take a 78 floor plunge to the street, when the building stopped tipping and it came back. Designed to do that by the architect. It was designed to do that, which is the point, the point.
 
<strong>Bill Ratner ** 1:07:02
Goodness, gracious. And then did you know how to get to the stairway?
 
</strong>Michael Hingson ** 1:07:04
Oh, absolutely. And did you do it with your friend? Yeah, the first thing we did, the first thing we did is I got him to get we had some guests, and I said, get him to the stairs. Don't let him take the elevators, because I knew he had seen fire above us, but that's all we knew. And but I said, don't take the elevators. Don't let them take elevators. Get them to the stairs and then come back and we'll leave. So he did all that, and then he came back, and we went to the stairs and started down.
 
<strong>Bill Ratner ** 1:07:33
Wow. Could you smell anything?
 
</strong>Michael Hingson ** 1:07:36
We smelled burning jet fuel fumes on the way down. And that's how we figured out an airplane must have hit the building, but we had no idea what happened. We didn't know what happened until the until both towers had collapsed, and I actually talked to my wife, and she's the one who told us how to aircraft have been crashed into the towers, one into the Pentagon, and a fourth, at that time, was still missing over Pennsylvania. Wow. So you'll have to go pick up a copy of thunder dog. Goodness. Good. Thunder dog. The name of the book is Thunder dog, and the book I wrote last year is called Live like a guide dog. It's lessons I learned from eight guide dogs and my wife's service dog that helped me learn how to control fear. So thunder dog and live like a guide dog. They're both available wherever books are sold, and running with Roselle, which is the kids book is also available, but, yeah, you'll have to, you'll have to get those cool man. So are you in September, gonna go up and be with the reps cast?
 
<strong>Bill Ratner ** 1:08:32
Yes, I am. It was a young woman named Linda Behrman who was, yes, my voice over agents many years ago at sudden Barth and Ari was a wonderful agent, and emailed me, and we hadn't spoken in years. I'd moved on to another agency. And she said, Hey, are you interested in doing all radio plays? And I said, Yeah, I was a founding actor Milt Larson's variety art radio theater in Los Angeles, the guy who castle, and he also, at the same time, started variety arts radio theater in the wonderful old 1920s variety Arts Building in downtown Los Angeles. And every week, Roger ridner Director these wonderful old Golden Age radio plays, and I was one of the actors. And so when she said, Well, we'll let Walter news know that you're available. And ended up, I've gone up twice now, yeah,
 
</strong>Michael Hingson ** 1:09:30
I saw you up there. Yeah, I was going to be I was going to be there this time, but I've got a speaking engagement, so I won't be able to be there. But the next time I go, I will be playing Richard diamond in Richard diamond private detective. Oh, wonderful. I'm going to be Dick Powell. That'll be fun.
 
<strong>Bill Ratner ** 1:09:47
Well, you've got a great voice for it. As a voice actor to do well written scripts, dramatic scripts, a whole different thing from doing a hot dog commercial, right?
 
</strong>Michael Hingson ** 1:09:58
But the other part about. It is that too many people never listen to the old original shows to really get a flavor for what the characters were, and they don't learn how to do the acting that they need to do. And one of the things I know reps wants to do over time is to teach people how to be better radio actors, so that they can help recreate these shows a lot better than they do today.
 
<strong>Bill Ratner ** 1:10:20
Yeah, I think actors, trained actors, college actors, high school actors, college actors, young actors in the theater, in whatever town you're in are going to do a better job than the average bear. Yeah, that's great, but, because acting is acting, but yeah, the old stuff was really, was really great, fun and exciting. And there's part of me that if I could live another life, I might like to be born in about 1915 and try to get a job in radio. Then with all the marvelous There you go. Yeah, Orson Wells,
 
</strong>Michael Hingson ** 1:10:57
Chuck Benny, Bob, hope, yeah, you know all those people, yeah? Well, this has been fun, and I think we'll have to stop, because I have a dog that's hungry, and I don't want to be his dinner, so I'm going to have to go feed it. No, he's he's a good he's a good dog. But I've really enjoyed being able to be here with you and do this, and I hope you have as well. And we really appreciate all of you listening out there. If people want to reach out to you in any way, how can they do
 
<strong>Bill Ratner ** 1:11:27
that? They can just go on my website. Bill <a href="http://ratner.com" rel="nofollow">ratner.com</a>,
 
</strong>Michael Hingson ** 1:11:31
B, I, L, L, R, A, D, N, E R, retner, R, a T, R, a T, rather n, e <a href="http://r.com" rel="nofollow">r.com</a>. Yeah. Cool. There you go. Well, thanks for listening, everyone, wherever you're listening, we hope that you'll give us a five star rating on the podcast. If you'd like to reach out to me, because I'd love to hear what you think about our episode today. Email me at Michael H i@accessibe.com that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and we'd love to hear from you, and both bill for you and all you all, all, y'all out there listening. If you know anyone who ought to be a guest and tell us a story, please introduce us. We're always looking for more folks to come on the podcast. And by the way, Bill Linda Berryman is going to be on at some point. I forget what day she scheduled, but we've had a conversation.
 
<strong>Bill Ratner ** 1:12:18
He's a wonderful storyteller. Has had wonderful experiences in her life, looking
 
</strong>Michael Hingson ** 1:12:23
forward to it. She's great well, so once again, I want to thank you. This has been fun, and I really appreciate you being here.
 
<strong>Bill Ratner ** 1:12:30
Thanks, Michael. Send me a link. Want to tune in.
 
</strong>Michael Hingson ** 1:12:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Finding An Unstoppable Voice Through Storytelling with Bill Ratner</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7dfcd75b-59d1-4db9-8189-923c161e29e0.mp3?source=rss&amp;ext=asset.mp3" length="27669711" type="audio/mpeg" />
<itunes:episode>383</itunes:episode>
</item>
<item><title>Episode 382 – Finding Your Unstoppable Voice with Amber Ba’th’s Story of Faith and Resilience</title>
<guid isPermaLink="false">https://pinecast.com/guid/8f220c46-ad13-4cce-8d1e-4d8dbfad5508</guid>
<pubDate>Fri, 24 Oct 2025 10:00:02 -0000</pubDate>

<itunes:duration>01:04:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6cf5c6ce-28ba-4677-b1ae-2a19a9c5b9c0/UM382-Amber_Ba_th-Cover_Art.jpg" />
<description><![CDATA[<p>What does it mean to truly use your voice—to tell stories, bring words to life, and inspire others even when life throws challenge’s your way? My guest this week, Amber Ba’th, embodies that Unstoppable spirit. Amber is a professional voice actor, a Bible narrator for the Dwell app, and a functional nutritionist who turned a life-changing diagnosis into a deeper calling.
Amber opens up about performing on stage, finding her place in the booth, and learning resilience after being diagnosed with transverse myelitis. Her story reminds us that creativity and courage don’t fade—they evolve. I think you’ll be moved by her honesty, her strength, and her Unstoppable commitment to sharing her voice with the world.
 
<strong>Highlights:</strong>
 
00:10 – Hear how early curiosity in theater grew into a lifelong love for performance.
03:21 – Learn how family roots in the arts shaped a career in acting and voice.
07:21 – Discover why live theater creates a unique audience experience you can’t get in film.
14:03 – See how studying Theater Arts Administration opened doors beyond the stage.
17:24 – Find out what moving to LA taught her about auditions, hustle, and opportunity.
25:37 – Get the real entry point into voiceover and why COVID pushed her to record at home.
27:26 – Understand the scope and process of narrating the entire CSB Bible for the Dwell app.
32:07 – Learn how leaning into “villain” characters can expand your VO range.
35:06 – Take why acting classes matter for believable, persuasive voiceover reads.
38:05 – Hear her journey with transverse myelitis and how she reframed ability.
43:47 – See how diet changes and self-advocacy supported healing and daily function.
54:14 – Learn practical nutrition tips VO pros use to protect tone and clarity.
 
<strong>About the Guest:</strong>
 
Hi, I’m Amber Ba’th—pronounced By-ee-th! I’m a Philadelphia native with roots in Los Angeles and Washington, D.C. I earned my BFA in Theatre Arts Administration from the legendary Howard University, and from the very beginning, storytelling and performance have been a huge part of my life. Whether through stage, screen, or sound, I believe creative expression has the ability to inspire, uplift, and connect people. That belief and my faith in Christ, has guided every step of my journey in the entertainment industry.
 
With over 20 years of experience in theater and film, I’ve worn many hats—actor, voice actor, producer, company manager, and coach. My early days at Philadelphia’s Freedom Theatre gave me the foundation to work on national tours and major productions, such as The Fabric of a Man (national stage and film), and the national tour of If This Hat Could Talk under Tony Award-winning director George Faison. I’ve also stepped in front of the camera, appearing in Ice Cube’s Friday After Next and national print campaigns for McDonald's that landed me in Essence, O Magazine, and Woman’s World.
 
Voice acting has become one of my deepest passions. I’ve had the privilege of lending my voice to projects for Delorean, Holler Studios, Amazon, Make Originals, and most notably, narrating the greatest story ever told for the Dwell Bible App; just to name a few. I’m known for being versatile—able to bring warmth, humor, authority, and charisma into every read. Whether a character needs to feel animated, compassionate, bold, or simply relatable, I approach every project with creative precision and care.
 
I’ve been fortunate to learn from incredible mentors like Nick Omana, Art Evans, Queen Noveen, Linda Bearman, Al Woodley, Joyce Castellanos, JD Lawrence, and Rolonda Watts, and to collaborate with talent across every corner of this industry. I’m always growing, always listening, and always grateful. My goal is not only to entertain but also to reflect God’s grace through my work. Faith is my anchor—it’s the reason I’m able to keep showing up in this ever-changing field with joy and purpose.
 
Outside of my career, I’m a mother of two, and I live with a “different ability” that has only strengthened my walk and testimony. I believe that what God has for me is for me, and I want other artists to feel empowered to claim that same truth for themselves. As someone in the faith, You are royalty—act like it, speak like it, know it. I’m here to tell stories, give voice to vision, and ultimately to help others feel seen, heard, and deeply valued in this industry.
 
<strong>Ways to connect with Amber:</strong>
 
LinkedIn- <a href="https://www.linkedin.com/in/iamamberbath/" rel="nofollow">https://www.linkedin.com/in/iamamberbath/</a>
 
IG- <a href="https://www.instagram.com/iamamberbath/" rel="nofollow">https://www.instagram.com/iamamberbath/</a>
 
YouTube- <a href="mailto:YouTube.com/@iamamberbath" rel="nofollow">YouTube.com/@iamamberbath</a>
 
Website- <a href="http://www.iamamberbath.com/" rel="nofollow">www.iamamberbath.com</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello everyone. Wherever you happen to be, I am Michael Hingson, and this is unstoppable mindset. We are really excited that you're here with us today. And we have a fascinating guest who was referred to us by another fascinating guest who is coming on unstoppable mindset, and we'll get to all that, I am sure. But Amber bath is how she pronounces her last name by eth. I'm saying that right. I assume that is correct. Oh, good. Never want to get it too wrong, you know. Anyway, Amber is a voice actor and does a lot of different things. And we learned about Amber from someone who we were referred to by Walden Hughes, that reps in yesterday USA, and Walden has been on unstoppable mindset a couple of times. Amber, do you know Walden? I know I don't. Well, then we can spread all sorts of rumors and you'll believe everyone, right, absolutely. Anyway. So anyway, what Linda Berryman, you know, so that works. Anyway, I want to welcome you to unstoppable mindset. It's really a joy and a pleasure to have you, and thank you for being here.
 
<strong>Amber Ba'th ** 02:42
Thank you for having me. This is such an exciting moment. Well,
 
</strong>Michael Hingson ** 02:46
I'm anxious to learn all about voice acting and some of those things. But why don't we start by maybe you telling us a little bit about kind of the early Amber growing up and all that sort of stuff. Well, always a good place to start. You know, a
 
<strong>Amber Ba'th ** 03:02
long time ago
 
</strong>Michael Hingson ** 03:03
in a galaxy, far, far away, yes,
 
<strong>Amber Ba'th ** 03:07
oh my gosh. Well, I I'm a suburbian girl here. I'm from the suburbs, actually Philadelphia. I was actually born in DC, raised in Philly, went back to DC, then moved all the way across country to La La Land. Is that where you are now, I'm not. I'm actually back in DC.
 
</strong>Michael Hingson ** 03:33
Go figure. Right now I'm, I'm really curious to hear the history of all these moves. But anyway, so you were raised in Philadelphia. Did you ever meet Rocky Balboa? Just checking,
 
<strong>Amber Ba'th ** 03:45
no, just ran the steps. You did run the steps. I did run the steps. Yeah, actually got a heat stroke. But I did. I was, I was young at the time, and it was super hot. And you know, it's like, yeah, you know, I'm gonna run the steps. Ran the steps, and just shouldn't have
 
</strong>Michael Hingson ** 04:04
done that, not in the middle of the day. No, when did he run them? It was in the morning, wasn't it?
 
<strong>Amber Ba'th ** 04:11
Yeah, he always ran in the morning. So no, I was this was in the heat of the day.
 
</strong>Michael Hingson ** 04:16
So huh, we all have our growth issues that we have to deal with so so you but you were raised in Philadelphia, and you went to school there and so on, and what kind of were your interests and so on, growing up
 
<strong>Amber Ba'th ** 04:32
theater, I was really, I mean, I come from A family who has always been in the spotlight. I had two aunts who actually had a touring show titled The sisters, the Stuart sisters. And, you know, I've always been wanting either to dance, to sing, to act. That was just. Just my thing.
 
</strong>Michael Hingson ** 05:02
So they you came by, it pretty honestly. Then exactly anything else. They were actors in the show.
 
<strong>Amber Ba'th ** 05:10
They were, yeah, one was a singer and one was an actress.
 
</strong>Michael Hingson ** 05:12
Yes, oh, cool, yeah. Well, and what was the show about?
 
<strong>Amber Ba'th ** 05:18
Actually, it was about Harriet Tubman, Sojourner, Sojourner, truth. And it was it they actually toured different toward the country and talked about the Underground Railroad and and and how they were able to escape and free other, other slaves.
 
</strong>Michael Hingson ** 05:42
Now that show isn't whether it's your parents or not, but that show is not on now. It's not running.
 
<strong>Amber Ba'th ** 05:50
This was a stage play. This was many, many years
 
</strong>Michael Hingson ** 05:52
ago, right, right, yeah, but they but no one has continued. I would think it would be a very valuable thing to keep around you.
 
<strong>Amber Ba'th ** 05:59
Would think it would be that, you know, the traditional way, but we kind of moved in different directions, you know. So
 
</strong>Michael Hingson ** 06:06
everything closes eventually. The fantastics eventually closed, and that was on for the longest time, yeah? Well, even cats was on for a long time. Oh, yeah. I, I think, although I don't know, but the producers, I think, has closed,
 
<strong>Amber Ba'th ** 06:22
yeah. And I really wanted to see that. I saw the film, but I wanted to see the stage play.
 
</strong>Michael Hingson ** 06:28
Oh, the stage play was much better than the film, I'm sure. You know, I don't know what it is about Matthew Broderick, but he just doesn't sound natural in films. But we went to see it. It was in August of 2001 and we were living in New Jersey, and I was in New York, because that's where we had our offices, on the 78th floor of Tower One of the World Trade Center. And on a Tuesday in 2001 in August, I went over to the theater where the producers was, and I figured, I'll see if I can get tickets. Because my wife, Karen, who was now she's my late wife. She and I were married for 40 years, and then she passed away. But anyway, we I decided that we would try to see it, and I went over to the theater, and I said, so I want to see if I can get two tickets to the producers. And I knew that the media had said all the news media said, you can't get a ticket before March of 2002 and I said, well, but the deal is that my wife is in a wheelchair. Can we by any chance get a matinee to to go see it? And the guy said, I'm sorry, there's just nothing until at least no December. And I said, Well, okay, is there any chance of any other time other than the weekend, or anything that we could get? And he said, Well, just wait a minute. And he goes away, and he comes back and he goes, What are you doing Saturday night? I went, I guess I'll go see the producers, right? And we did. We got to see the original cast, of course, Matthew Broderick, Nathan Lane and Katie Huffman, who played Ulla. And was so wonderful to see that show. We had seen Matthew Broderick and Sarah Jessica Parker in How to Succeed in Business Without Really Trying. And then we saw Nathan Lane, and A Funny Thing Happened on the Way to the Forum. So we had seen them all perform before, but that was so fun to see.
 
<strong>Amber Ba'th ** 08:27
That's awesome, yeah, yeah.
 
</strong>Michael Hingson ** 08:29
And I think that the film wasn't nearly as good as the play, but
 
<strong>Amber Ba'th ** 08:34
I'm sure it wasn't. So my theater is so dear to me. I I don't know, it's something about the willingness, suspension of disbelief, of breaking out of reality and just, you know, getting away from it all, and just sitting and enjoying yourself, laughing at just sometimes it can be nonsensical. Sometimes it can be sort of reality, you know, whatever, whatever genre you like, and it's nothing like being in the audience when you're when you're having when you're in there as live theater. So it's always a great opportunity to go and see a show, if you are able.
 
</strong>Michael Hingson ** 09:18
Why is it so much more fun, and so many people feel as you do about that, as opposed to going to a movie,
 
<strong>Amber Ba'th ** 09:29
it's, it's a it's a cultural thing for me, and it's immersing yourself in the culture of theater, seeing the different nuances. There's sometimes there's interaction, like, they'll break the fourth wall. Sometimes in that, in every show, is not the same. That's the great thing about theater, because you could go to a show on a Monday and then you go back to see it on a Friday, and it's like, totally different. Yeah, you.
 
</strong>Michael Hingson ** 10:00
It was 93 or 94 whenever they had the big baseball strike. And I went to see Damn Yankees, which has always been one of my favorite movies, because I've always been a ray Walston fan anyway, but went to see it, and during the the and I don't remember who was, who was in it, but at one point, Mr. Applegate, the devil, said, we've got to do something to to disrupt this whole baseball thing and get Joe Hardy back in line with what we want. He said, I got it. Let's organize a baseball strike right there in the middle of the theater. I mean, you know that that had to be ad libbed and just done, but it was so funny to see.
 
<strong>Amber Ba'th ** 10:44
Yeah, you never know what you're gonna get. You know, it's always exciting to see. And
 
</strong>Michael Hingson ** 10:49
I think that the reason that I like theater over over movies is, in part, you're hearing a lot more. Even though there's still audio and electronics, you're still hearing the PA system. You're not hearing the PA system as much. You're really hearing voices exactly you're hearing and seeing so many things. We did go to see Damn Yankees again a few years later, we had moved to New Jersey by that time, and Jerry Lewis was playing Mr. Applegate. Wow. It was the only time he ever did anything on Broadway and and did such a wonderful job. It was incredible, really.
 
<strong>Amber Ba'th ** 11:26
You know, it's the last show that I actually saw. Was Daniel at the sight and sound Oh and oh my goodness, I'm gonna go back. I'm gonna go see Noah. But I was literally sitting on the floor at the end aisle, and when the animals came out, I could actually reach out and touch them if I wanted to. But it was just so beautifully done. It was so amazing. It I can't, I can't even there are words that can't describe the the acting, the set, set design, the sound, everything about that show was amazing.
 
</strong>Michael Hingson ** 12:12
We went to see the Lion King. Karen's brother got us tickets. He was a certified ski guide in France, and he was coming back for the summer with his family, and got all of us tickets. So we went to see Lion King. It was a matinee on a Wednesday, and we got into the theater and the show started. And I knew kind of how it started, with the music and so on, but there's still nothing like hearing it live. But we it live. But we, we, we were listening. And then at one point, of course, the hyenas come in, and they meet with scar but in the play, in the in the musical, they come in from the back of the theater, down the stairs, and Karen, of course, being in a wheelchair, sitting in her chair on the aisle, and the hyenas are growling and they're coming by, and one of them gets right up next to her and goes, you've never seen a lady in a wheelchair jump out of her chair. Oh, it was so funny, but we were talking about it later, and she said, It wasn't long before you got completely used to all these animals, these puppets, and you didn't think of them as anything but the actual animals, wow, which, you know, you you you get in a theater, which you don't get the same in the movies at all. But it was, it was a lot of fun. We actually did get to go backstage afterward and meet some of the actors, and I actually got a chance to look at one of the animals, which was kind of fun.
 
<strong>Amber Ba'th ** 13:47
That's awesome, you know, I'm sorry. The other thing is that when you are in live theater, there's an intermission, and you get to actually mix and mingle with other people, other theater goers. So that's always another thing. I mean, you know, going to the movies. Yeah, you see other people walking back and forth, but they're, you know, rushing for their seat, going to the restroom, getting, you know, and going to the concessions. But there are moments where they're either taking pictures. Sometimes the cast members may come out during intermission, take pictures, and it's more of an interaction with everybody.
 
</strong>Michael Hingson ** 14:24
We went to see God spell once in San Diego, and what we didn't know was there was a guy out there who was coming up to people and wanting to clean their windshields and so on. And what we didn't know until later was that was the actor who played John. He was in character. He was being a servant. It was, it was great. That was so clever. That's awesome. So what did you do for college? Well, I went, as if we don't know,
 
<strong>Amber Ba'th ** 14:55
and I know, right? I went to Howard University. Yeah, and I majored in theater arts administration, uh huh, yeah. So it's the funny thing about that was I always, you know, was in the theater, and my mother told me, I am not paying for you to be an actor. I'm like, Well, I don't know anything else. And this particular year, when I came in, they had just started the theater arts administration program, and I said, Well, I can't do acting. I don't know anything else. This is it. And I really didn't know what that entailed until I got in and I said, Hmm, let's see I get to know the behind the scenes aspects. I can also be a producer to director. I could, you know, basically tell people what to do. That is for me,
 
</strong>Michael Hingson ** 15:50
there you go. So you so you got your degree in that. How come your mother wouldn't pay for you to be an actor?
 
<strong>Amber Ba'th ** 15:59
Because, I mean, back then it was just like, you know, that's something that that's not a real job, no. And even though she did it, they think like that, you know, that's not a real job. You know, it'll never amount to anything. You won't you get, you won't get where you want to be, you know. So I said, you know, I don't know anything else but, but this so, you know, so thank God that that was something that was there when I did come in there.
 
</strong>Michael Hingson ** 16:27
Well, so you, you got your degree in theater arts, production, administration, administration, and so you, you learned how to tell everybody what to do, which sounds a good thing to do, right? And so then what happened after college?
 
<strong>Amber Ba'th ** 16:47
Well, after college, I was I had always been one of those types that said, Oh no, I just got out of college, and maybe two days later I don't have a job, and I'm always worried about that, but I had someone, a classmate, say, You know what, I think you'd be a good fit for this. And what is she talking about? And I don't know if you recall HBO taxicab confessions, uh huh. Okay, so they actually came to DC, and, you know, they chose me. I was chosen to be their production assistant, and I was in the follow vehicle with the cab, you know, all that kind of stuff. And it was like, Okay, this is a lot. This is a lot. They never aired it because a little too risque. But, I mean, they could air it now, but, you know, and they asked me to come to LA, you know, as, and that was a funny thing, because when, before then, I said, oh gosh, I'll never go to LA. It's like Sodom and Gomorrah. And so I wound up going to LA they said, you know, I'll give you, you know, get you a round trip ticket, you know, you can either stay, you can go back, you know, giving me that option. And I took it. I took it, and it was the best thing that I've
 
</strong>Michael Hingson ** 18:14
ever done. What did you do when you got out here?
 
<strong>Amber Ba'th ** 18:17
When I got out there? I, of course, I was working with them for a little bit, and then I decided, You know what, I want to be an actress. This is what this is. I'm here. I am in Hollywood.
 
</strong>Michael Hingson ** 18:29
Mom, not withstanding.
 
<strong>Amber Ba'th ** 18:33
I said, Oh my gosh. And of course, what did I do? I got whatever most actors got was a waitress, a way a serving job, you know, just something enough that I could act flexible enough that I could actually go on auditions and things like that. And I did. I went on auditions. I met a lot of different celebrities. I was in McDonald's had their quote, unquote, adult happy meal that I actually was the poster girl for. I was like, Oh my goodness. And I was in magazines, you know, things like that. And then one day, a friend of mine who graduated with me in theater arts administration, she was actually doing a production, a touring play as the company manager, which is like a tour manager. And she she got another invite to be the company manager on TD Jason's TD Jakes show, and she really wanted to take that so the producer said, Well, you're gonna have to find a replacement. So she called me up and I started working on a show with David Talbert called the fabric of a man who had starred Shamar Moore, and we toured for. Oh, wow. This is interesting, because I didn't really think about this until I started talking. We toured until let's see 910 and I remember because something happened in Houston, Texas, and we had to refund money to all of the audience members, and we're leaving. And what I would do after each show is make sure that the hotel was was taken care of, everything was taken care of. And we went home. Everyone went to their destinations, and we went home. And that morning, I called the hotel, and he told me that different people were still there, and I'm and I just didn't understand why, you know, at the time, because it was really early in the morning in LA and so I'm calling, and I'm like, Well, what's happening? He said, You don't know what's going on. And I said, No. He said, planes are going down everywhere. And I'm like, What are you talking about? I turned on the TV, and that's when I saw the second plane going into the tower. And I just Oh my gosh, this is kind of bringing back some stuff, because I am a woman of faith, and I actually prior to us leaving for seven days, prior to us going to to to Houston. I kept having these dreams about a plane going down in a field, you know, but it would be continuous things. And then the next night, there were planes. There were planes. Looks like two planes colliding. Then there was, I saw people falling out of the sky, and I was like that, this is not making any sense. I didn't know anything. I mean, I was, I didn't know what was going on. And I just kept dreaming these dreams. This is what's happening. Then when we when we were leaving Houston, I had a dream prior to us leaving of the exact shape, color of this plane that went down in the field. And we were, I was at the airport, and I'm looking, and I'm like, okay, that's not the plane that I saw. And so I get on the I get on the plane, and as I'm about to settle in, about to, you know, leave Houston, go to LA, there's a man dressed in Arab garb with, you know, something on his head. And I don't know why I said this, but I just said, I hope he doesn't want to jack the plane. And I went to sleep, and i The dream that I had was that I really saw who was falling out of the sky, but they had on business suits. So when I called the hotel and he told me this, it, it just took over me. You know, I was in shambles. I was like, What? What did I just dream? What happened? Something is not right. I didn't know what was wrong with me at the time. I thought there was something actually wrong with me. Like, why am I dreaming this? What is happening? So that was just something that you happened to ask me the question, and that brought it back. And then I'm thinking about you, you know, so,
 
</strong>Michael Hingson ** 23:44
ah, you know, so many people, many people that I've talked to who didn't at first know what was happening, and they they either turn on their TV, or they were at an airport or something, and they saw the second plane hit the towers and they thought it was a movie. And I've heard so many people say that then, of course, they realized that it wasn't a movie. But you know, a lot of people just thought it was a movie at first, because nobody could imagine it. And you know, that is true. How who would have thought that somebody would deliberately crash airplanes like that into the towers and into the Pentagon? And, of course, now the the one falling out of the sky was that flight 93 in Pennsylvania, Yes, uh huh. And eventually, when you saw the plane, or whatever that was, the plane that you dreamed about, exactly, yeah, uh huh, and that's not surprising. Yeah, there are so many stories of of different things that people experienced that day. We didn't know anything about what was going on until actually we got out of the. Towers, and both towers had collapsed, and my wife was the first one who told us that aircraft had been hijacked and so on. And of course, people say to me all the time, well, of course, you didn't know because you couldn't see it. Excuse me, the last time I checked as I tell people Superman and X ray vision are fiction, and the reality is the airplane hit about 18 floors above us on the other side of the building, no one knew all the way down the stairs, the hundreds of people that I interacted with going down the stairs didn't know what happened. We figured, we figured an airplane hit the building because we were smelling burning jet fuel fumes as we were going down the stairs. So we figured an airplane hit the building. But we had no details. We had no information. Blindness. Didn't have anything to do with it at all. But yeah, it's, it's just one of those things. Well, so you were in, you were still in the business of telling people what to do, which was really good. And how did you eventually, then get into voice acting?
 
<strong>Amber Ba'th ** 26:04
Well, I had always first, it's funny because you people who get into voice acting, oh, I really want to get into voice acting, and they think it's just this one thing that was me. I i always like to do voices. I like to play around with different things. My favorite is the villain. I don't know what it is, but I like to play the villain. But what happened was,
 
</strong>Michael Hingson ** 26:30
you and Cruella de Vil, okay,
 
<strong>Amber Ba'th ** 26:34
it was actually covid. You know, it was. The thing was that I literally was a preschool teacher at the time. And, you know, because after I left, I left LA, I got married and I had kids, and, you know, that kind of thing. So I was back in DC, and so, you know, after that, I covid happened, and I don't want to say it forced me, but it forced me. Nudged me, you know? And I said, you know, this would be great, because different things were happening. Where I was meeting people on on an on an app called clubhouse, and I said, Oh, this is cool. And I've always loved audio dramas too. So I actually about a $40 mic. I bought an eye rig, and I just hooked it up, and I just started talking. And I was in some acting workshops, some improv workshops. I was cast in an audio drama on clubhouse, you know? So it was, I was like, Oh, this is fun, you know, I like talking to myself anyway, so why not? So I created space in my walk in closet, and there you have it.
 
</strong>Michael Hingson ** 28:00
And the rest, as they say, is history. That's right. So what kind of roles have you had, and what kinds of voices and so on, have you created and done?
 
<strong>Amber Ba'th ** 28:11
Well, I I actually, I did the Bible, you know. And whenever I tell the person I narrated the Bible, they're like, the whole Bible, yeah, the whole Bible, technically, that would be 66 books that I narrate, yeah, you know. But yeah, I did the whole Bible for a Bible app, the CSB version for the dwell app, and it was just amazing, because just a little story behind that, I was someone wanted me to narrate their book, and they said that, you know, we want you to narrate it, but we don't want to use your name. We want you to. We want to, we want to use your voice, but we want the narrow, the author to be the narrator. Is this like a ghost Narrator or something, really, that's a
 
</strong>Michael Hingson ** 29:10
little strange, you know? And, oh, we'll give you this
 
<strong>Amber Ba'th ** 29:13
amount of money. Like, okay? And then I actually was praying about it. And, you know, the Lord spoke to me, and he said, I gave you that voice. So I had to decline. And then someone else came to me to narrate a book, and they were taking forever. Oh, it's not ready yet. It's ready. It's not ready yet. And I said, look, okay, I can't do this. I had auditioned for the Bible. And normally it takes, it's like a 2448 hour turnaround time to really know if you if this is for you. Yeah, and I didn't hear anything for about maybe three weeks. And I was like, I guess they found their person. And. I get an email saying that we got good news. You just booked the CSV version. I think I dropped whatever I had in my hand and fell before and, you know, it was just, it was just amazing. So, you know, because what I what happened was I read the Bible every day, and this particular and I read it in a year. So this particular year, I decided to listen to it, and, you know? And I said, You know what, Lord, it would be cool if I could narrate this. And then I had this audition, and I was blessed to read the Bible, and I did it in less than a year.
 
</strong>Michael Hingson ** 30:41
Wow, yeah, it's clearly, you know, it's a long thing. Do you know who Carl Omari is? No. Carl Omari, well, he's probably most known for having recreated the Twilight Zone radio broadcasts. So he, years ago, he took all the Twilight Zone episodes. He got permission from Rod Serling estate, and he created radio broadcasts of them, but he also did the Living Bible, and he got people like Michael York to to be involved in other actors and so on. So I know having, and I own a copy, and I didn't even know about Carl doing it at the time, but it's 98 hours long. It's a long it's a big one.
 
<strong>Amber Ba'th ** 31:22
It's a long one. It is long. But, yeah, that was exciting. Also, I recently just narrated a book called heaven, not by Patricia Robinson, and it's very Orwellian. I should say, you know, I, as I was renarrating it, I'm like, this stuff is happening now. And she wrote it years ago. And I'm talking about, as my children would say, in the 1900s you know. So it was, it was amazing. It was amazing to do that and and I love it, but I do love animated characters. So one of the characters that I never actually thought that I was someone to do impersonations. You know, it's like I got my own voice. You don't need to do anybody else voice. But I was in a workshop for with a good friend, Chris Woodsworth, and he's over in the UK. And he said, Well, what do you like to do? And I said, I like villains. So he thought of a villain, and I never would have thought about Isma from the Emperor's New Groove, and when I was researching, when I was going over the lines, I had to stop myself, because it scared me, because I said, Wait a minute, I really sound like her.
 
</strong>Michael Hingson ** 32:56
All right, really creepy. We need to hear you sound like a villain.
 
<strong>Amber Ba'th ** 33:00
Oh, my goodness, Isma. Okay, so Isma is Cronk. Why did I think that you got this one simple thing? It's like you're a dude, a really, really big stupid monkey named Cronk. And do you want to know something else? I never licked your spinach puffs, never Oh, oh, gosh, oh, goodness. And then, you know, I love, it's the last the laugh that a villain does. I did that, you know, I, I did one. It's called a micro animation called house in the Outlands, and I played a character named sathagawa. And it was one of those, you know, one of those. It was so cool. You know,
 
</strong>Michael Hingson ** 33:49
I've, I've always been impressed with listening to voices and so on, and voice acting, to a large degree, one of the things that I that really made me appreciate a lot of it was, of course, James Earl Jones playing Darth Vader on Star Wars. And then I had the opportunity, while I was in New York once, to go see James Earl Jones and Christopher Plummer in Othello. What an amazing performance, because at the end, when Othello falls on his sword, you know, you know what's going to happen. People have read the play. It's not like Othello is a secret, right, right? The whole crowd just went when he did that. I mean, they were so drawn in by the power of both of their voices and the acting, which is, I've just always loved the fact that people can do that.
 
<strong>Amber Ba'th ** 34:48
Yeah, it's it's amazing. Sometimes I listen to myself and I'm like, That's me.
 
</strong>Michael Hingson ** 34:56
Well, your prejudice. So I. But still, it's just amazing how people can can do so much with with voice collecting old radio shows, as I do, it's really fascinating to to hear all the old shows and the different things that that people do, and the way they can sound so natural doing so many different kinds of voices and so on. And I think we've lost that art, to a degree, at least for a lot of people who try to go off and recreate radio shows, it sounds forced. And we've we've not been able to really train people, although I think one of the things that the radio enthusiast of Puget Sound wants to do is to actually start providing some acting classes to teach people how to use their voices in really doing radio shows, right.
 
<strong>Amber Ba'th ** 35:54
Yeah, yeah, you're so right. I mean, when I was I was actually a a moderator and assistant to a improv workshop coach. I always told students it is so imperative to take acting classes. I mean, I know with voiceovers, it's a lot of it's commercial and things like that, but you have to understand that when you are conveying a message, you know, I don't care how great your voice sounds, if the listener cannot feel, you cannot really get into what you're saying. Or even, let's just say it's a commercial for food. If they can't say, Okay, I gotta go and get some food. Now, you know, then you didn't do your job, right? You know? And I tried to let I said, Listen, it's not just people, you know. They will say, Oh, I'm selling burgers. No, you're not. You're not selling burgers. You know, it's people are hungry. You know, you're telling people this is what they should do because you're hungry, it's mouth watering, yeah, you know, describe what you're eating, and you have to do it in such a way, in such in such a short amount of time, that it just leaves people salivating, you know? And that's, that's what they want, that's what sells the food, the product, or or whatever, whatever it is that you are sharing. So I really tell students, please take acting classes. Yeah, you have to see it, envision it. Sometimes you got to get up and, you know, move around. Sometimes when you're doing auditions, or when you're actually doing a session or performances, you know, and nobody can see you.
 
</strong>Michael Hingson ** 37:50
And it's about the voice. I know that the again, reps the radio enthusiast at Puget Sound does a number of radio recreations. I participated in a couple, but one of the things that I do, and a few of the actors who have been around for a long time, Margaret O'Brien and Beverly Washburn and other people like that, before they will undertake one of the parts that they're they're asked to do in recreating a radio show, they go back and listen to the original show because they want to get into the character.
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Finding Your Unstoppable Voice with Amber Ba’th’s Story of Faith and Resilience</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8f220c46-ad13-4cce-8d1e-4d8dbfad5508.mp3?source=rss&amp;ext=asset.mp3" length="92534329" type="audio/mpeg" />
<itunes:episode>382</itunes:episode>
</item>
<item><title>Episode 381 – Unstoppable Zuzu: Keeping It’s a Wonderful Life Alive </title>
<guid isPermaLink="false">https://pinecast.com/guid/a8051510-d92a-44c8-b805-6730dc212d87</guid>
<pubDate>Tue, 21 Oct 2025 10:00:34 -0000</pubDate>

<itunes:duration>01:08:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4ebb5fd0-e54d-4a14-8893-b48c527368d0/UM381-Karolyn_Grimes_-Cover_Art.jpg" />
<description><![CDATA[<p>In this episode of <em>Unstoppable Mindset</em>, Michael Hingson welcomes Karolyn Grimes, best known for her unforgettable role as Zuzu Bailey in Frank Capra’s timeless classic <em>It’s a Wonderful Life</em>. At 85, Karolyn brings not just cherished memories from Hollywood’s Golden Age but profound lessons in faith, resilience, and gratitude that still inspire today.</p>
<p>She shares vivid behind-the-scenes stories of working with Jimmy Stewart, Cary Grant, John Wayne, and Maureen O’Hara—moments that shaped her life long after the cameras stopped rolling. From learning her lines at six years old to celebrating a surprise birthday on the set of <em>Rio Grande</em>, Karolyn offers a heartfelt glimpse into the wonder and warmth of old Hollywood.</p>
<p>But her story reaches far beyond fame. After losing both parents by age fifteen and later enduring the heartbreak of losing her husband and son, Karolyn rediscovered purpose through the enduring message of <em>It’s a Wonderful Life</em>. Today, she travels to Seneca Falls, New York—the real-life Bedford Falls—attends festivals, supports the Zuzu House foundation, and co-hosts the <em>Zuzu All Grown Up</em> podcast, continuing to spread the film’s message of hope.</p>
<p>Michael and Karolyn also share exciting plans for a <em>Richard Diamond, Private Detective</em> radio drama at next year’s REPS showcase. Filled with nostalgia, laughter, and heart, this episode reminds us that no matter the season—or the challenges— “It truly is a wonderful life.”
 
<strong>Highlights:</strong>
01:24 – Hear how Karolyn’s early music and elocution lessons opened doors to a Hollywood career at just six years old.
07:50 – Discover how losing both parents by age fifteen changed her path and led her to a quieter life in Missouri.
14:51 – Learn what it was like to work under Frank Capra’s direction and how he brought out the best in young actors.
19:12 – Feel the kindness of Jimmy Stewart as Karolyn recalls a moment when he turned a mistake into encouragement.
27:20 – Relive her birthday surprise on the set of <em>Rio Grande</em> with John Wayne and a cake she’ll never forget.
31:29 – Get a candid glimpse of Maureen O’Hara’s fiery personality and how it lit up the screen.
47:23 – Walk with Karolyn through Seneca Falls, New York—the real-life inspiration for Bedford Falls—and its annual <em>It’s a Wonderful Life</em> festival.
58:27 – See how she keeps the film’s spirit alive today through public appearances, the Zuzu House foundation, and her <em>Zuzu All Grown Up</em> podcast.
 
<strong>About the Guest:</strong>
 
Karolyn Grimes is an American actress best remembered for her role as Zuzu Bailey in Frank Capra’s timeless film <em>It’s a Wonderful Life</em> (1946), where she delivered one of cinema’s most cherished lines: “Every time a bell rings, an angel gets his wings.” Born in Hollywood, California, in 1940, Grimes began acting as an infant and appeared in 16 films during her childhood, including <em>The Bishop’s Wife</em> (1947). Her early career placed her alongside Hollywood legends like James Stewart, Donna Reed, Loretta Young, and David Niven. She later earned honors such as a star on the Missouri Walk of Fame and the Edwin P. Hubble Medal of Initiative for her contributions to film and culture.
Grimes’ personal story is one of remarkable endurance. Orphaned by age 15, she was sent from Hollywood to rural Missouri to live with strict relatives, yet she persevered and eventually became a medical technologist. Life brought both love and heartbreak—two marriages, seven children, and the tragic loss of her youngest son and husband. In the 1980s, renewed popularity of <em>It’s a Wonderful Life</em> reconnected her with fans and co-stars, inspiring her to embrace the film’s message of hope. Today, she travels widely to share her memories of the movie, appears annually at the Seneca Falls celebration that inspired Bedford Falls, and continues to spread its enduring message that every life truly matters.
 
<strong>Ways to connect with Karolyn:</strong>
 
podcast site, <a href="http://www.zuzunetwork.com" rel="nofollow">www.zuzunetwork.com</a>
Facebook page Karolyn Grimes, <a href="http://www.zuzu.net" rel="nofollow">www.zuzu.net</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, a gracious hello to you, wherever you happen to be today, I am your host, Mike or Michael. I don't really care which hingson and you are listening to or watching unstoppable mindset. Today, we get a chance to chat with someone who, well, you may or may not know who she is, you will probably by the time we're done, because I'm going to give you a clue. Probably one of the most famous lines that she ever spoke was, whenever a bell rings, an angel gets its wings. And you are right, if you guessed it, you get to meet Zuzu or Karolyn Grimes. Today, I met Karolyn a few years ago when we were both involved in doing recreations of old radio shows with the radio enthusiasts of Puget Sound, and we have had the opportunity to chat and do things together like other recreations ever since. I'm going to miss, unfortunately, the one in September, because I'm going to be off elsewhere in Texas doing a speech. But what do you do anyway? Karolyn or Zuzu, whichever you prefer, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Karolyn Grimes ** 02:35
I'm so disappointed I don't get to see your dog.
 
</strong>Michael Hingson ** 02:40
Oh, next time. Okay, see we and you know that's the thing Carolyn is, just like everyone else, it's always all about the dog. Forget me. That's okay. It's okay. He loves it.
 
<strong>Karolyn Grimes ** 02:58
Well, I'm sorry you're not coming. Because you know what, I really am going to do a fantastic part that I love, and that's playing Loretta Young's part in the bishop's wife, the bishop's wife, right? Yes, and you're going to miss it. Well, I
 
</strong>Michael Hingson ** 03:14
will probably try to at least listen on the internet and and hear it. I think that'll be fun. It's a it's a great part. Well, you were in the bishop's wife originally, weren't you?
 
<strong>Karolyn Grimes ** 03:25
Yes, I was, who did? Who did you play? I played Little Debbie, who was David Nevin and Loretta Young's little girl, and Cary Grant was an angel who came down to straighten my dad out,
 
</strong>Michael Hingson ** 03:43
and at the end he straightened him out, but there was never any memory of him being there. Was there.
 
<strong>Karolyn Grimes ** 03:50
That's right, he was erased, yeah,
 
</strong>Michael Hingson ** 03:56
oh, you know, it's all about doing it, and not about him. So it's okay. I think I thought Cary Grant did a great job. I really always was wonderful, wonderful. What was he like to work with? And what was David Nevin like to work with, much less Loretta Young?
 
<strong>Karolyn Grimes ** 04:13
Well, at the beginning of the movie, they told me not to go near David Nevin. Don't bother him. So I never did. I just had the feeling he didn't like kids or something, I don't know. But Loretta Young was cordial and nice, but she pretty much sat in her chair and studied the script most of the time, so I didn't really get to visit with her all that much, but boy, Cary Grant was hands on. Oh, he was great. He there was a lot of snow in the movie, and there was an ice skating scene, and there was actually an ice rink on our stage. So every day at lunch, he would come and get me and. And he pulled me around on a sled while he practiced ice skating. And that was so much fun,
 
</strong>Michael Hingson ** 05:08
cool. And that was all in Hollywood, right?
 
05:11
Oh, yes,
 
<strong>Michael Hingson ** 05:15
I, I always found it interesting. We went to see the Rockettes a couple of times at Radio City Music Hall in New York. And it was interesting to see their, quote, ice skating rink, which was, was a very smooth floor and and they could raise it and lower it and all sorts of things. It was. It was kind of fascinating to actually know about that. And I actually got a chance to go look at it was kind of pretty interesting.
 
</strong>Karolyn Grimes ** 05:45
Can you imagine, they actually made a skating rink on stage. I mean, you know, yeah, before miracles.
 
<strong>Michael Hingson ** 05:55
Well, tell us a little bit about, kind of, maybe the early Karolyn growing up, and, you know, how things got started and and what you did a little bit? Well, my
 
</strong>Karolyn Grimes ** 06:04
mother gave me all kinds of lessons. I was an only child, and so when I was about, I guess, three, she started me on the piano, the violin, dancing, which never took singing, and even elocution, diction, everything I had lessons coming out my eyeballs and I played the violin and piano.
 
<strong>Michael Hingson ** 06:30
So did you ever? Did you ever compete with Jack Benny playing the violin? Not hardly just checking.
 
</strong>Karolyn Grimes ** 06:37
I did win a scholarship, though, to go to college on my violin when I was in high school. So, you know, I I played it for a long time, but I didn't play the piano, just I stuck with the violin and I did singing. I did a lot of vocal stuff when I got older, but when I was little, she gave me all these lessons and and I can remember saying, Well, I really don't want to go to school today if I stay at home and I practice my elocution, or I practice this, or practice my piano or whatever, well, then could I stay home and she let me stay home from school so I would practice.
 
<strong>Michael Hingson ** 07:21
Yeah. Did you ever
 
</strong>Karolyn Grimes ** 07:23
go ahead? That's fine, that's all.
 
<strong>Michael Hingson ** 07:26
Did you ever ask her or ever learn why she was so adamant that you took all these kinds of lessons when you were young and so on, as opposed to just going to school and so on. Well,
 
</strong>Karolyn Grimes ** 07:38
unfortunately, she started getting sick when I was eight years old. And, you know, I was too young to think about asking questions like that, you know. And then she died when I was 14. So that was kind of the end of my career, for sure.
 
<strong>Michael Hingson ** 07:55
Well, yeah, and sort of it was but, but you never really did learn why she was so so steadfast in her beliefs that you had to take all of those lessons.
 
</strong>Karolyn Grimes ** 08:07
I had no idea, because when she started getting sick, she had early onset Alzheimer's, and so, you know she wasn't, you couldn't communicate.
 
<strong>Michael Hingson ** 08:18
Really, yeah, yeah. And it was only when you were old enough that that started. So, yeah, you really couldn't get a lot of information and do a lot of communicating. I understand that. No, and you didn't have much time after that to really talk to your father about it either. No, I didn't.
 
</strong>Karolyn Grimes ** 08:41
He died a year after she did. And I was 15, and the court in Hollywood shipped me to a little town in Missouri. I think there were 700 people in the town, or something like that. Yeah. So it's quite a culture shock, but it was the best thing that ever happened to me. Get me out of Hollywood was great.
 
<strong>Michael Hingson ** 09:01
So what did you do then? So you were now 15, and they sent you off to Missouri. Why Missouri?
 
</strong>Karolyn Grimes ** 09:09
Well, those were the only people who volunteered to take me. I had a lot of people in LA, where I lived, who would have taken me, but my father didn't leave a will. So when I asked the judge, I said, Do I have any say at all about who I go to live with? And he said, whatever you want is like a drop in the bucket. So needless to say, my mean aunt and uncle took me back to Missouri, in a little town, but it was like, I say the best thing ever happened to me, because they're real people. They weren't phony. They were they were serious and and they were loving and kind, and they realized I was in a. Horrible home situation. So they really my teachers and merchants, everybody knew, and they really made up for that. They made my life livable and that I will never forget it, and I will always love that town, because
 
<strong>Michael Hingson ** 10:19
what town was it? Osceola,
 
</strong>Karolyn Grimes ** 10:21
Missouri. Oh, Osceola. Okay, I've heard of it. 800 people in there or something.
 
<strong>Michael Hingson ** 10:27
You said they were your mean aunt and uncle. Why did you Why do you call them mean?
 
</strong>Karolyn Grimes ** 10:34
My uncle wasn't mean, but he was beaten down by his wife. She would her. Her best ploy would be to if I did something wrong, she would punish other people. And that was worse than punishing you. Yeah. So it was very, very hard to not do something wrong, because I kind of seemed like I did all the time.
 
<strong>Michael Hingson ** 11:05
Yeah, you didn't know what the rules were. No, yeah, that that made it, made it very tough. So what did you do once you went back there? I assume you went to, you finished school.
 
</strong>Karolyn Grimes ** 11:21
Yes, I finished school, and then I went to college. Where did you go? Well, it was called Central Missouri State at that time, and it was the home of the mules. And of course, my major was music, so that was what I did, mostly with my life, but I ended up going into science and I became medical technologist.
 
<strong>Michael Hingson ** 11:46
Uh huh, well, the mules, so you majored in music. Did you get any advanced degree or just get a bachelor's?
 
</strong>Karolyn Grimes ** 11:57
No, okay, I changed everything and decided that I need to make money instead, to survive,
 
<strong>Michael Hingson ** 12:05
yeah, you got to do some of that kind of stuff. Yeah, you do. It's one of those, those things that happens. So what did you do after college?
 
</strong>Karolyn Grimes ** 12:13
I got a job working for medical office in was kind of a clinic in Kansas City, Missouri, okay? And I spent probably 15 years there, maybe, maybe more I remember for sure, and that's, that's what I did. Then after that, I retired and raised a bunch of kids.
 
<strong>Michael Hingson ** 12:42
Well, that's a worthwhile endeavor.
 
12:46
It's stressful.
 
</strong>Michael Hingson ** 12:50
Well, you know, but as long as they don't call you mean, then that probably counts for something.
 
<strong>Karolyn Grimes ** 12:56
Yeah, they didn't call me mean. Well,
 
</strong>Michael Hingson ** 13:00
there you are. So you you did all of your your acting and movies and so on, kind of at a younger age, you didn't go back into doing any of that. No, I
 
<strong>Karolyn Grimes ** 13:11
didn't, but I did get active in the theater scene in the Kansas City area. So I did quite a few plays, and I had a really good time doing that. Okay, only problem with that is you have to memorize so much.
 
</strong>Michael Hingson ** 13:27
Yeah, you can't use cue cards and you can't use a script,
 
<strong>Karolyn Grimes ** 13:30
yeah? So I tried to work and do that, yeah, it's kind of tough, but I did. I the last one I did. I think I was 40 something, but it was fun. I loved it.
 
</strong>Michael Hingson ** 13:44
So what, what kind of maybe famous plays were you in?
 
<strong>Karolyn Grimes ** 13:49
Not famous? They were small ones. And honestly, I can't even remember what they were. I it's in my mind, one, the last one was musical, and it was kind of a Western. I can't remember what it was to save my soul, but that's, that's privilege of getting old.
 
</strong>Michael Hingson ** 14:09
Yeah, you never know. You might remember one of these days,
 
<strong>Karolyn Grimes ** 14:14
yeah, oh, I will, I'm sure, probably about an hour from now.
 
</strong>Michael Hingson ** 14:18
Yeah. Well, so going back earlier, what was the first movie you were in
 
<strong>Karolyn Grimes ** 14:27
that night with you, and that starred, Oh, see, there goes. My mind again. It was an opera singer. Can't think of Suzanne, York, oh, okay, and it had Irene Ryan, who was in the hillbillies. She was a maid. And it was, it was a Christmas scene, or it was section of the movie where I was one of. Five orphans that were sent. This opera singer wanted us to give us a Christmas night. We were from an orphanage, and so she had us come. We were going to spend the night, and she had presents for us and all that sort of thing. And the first thing I did was break an ornament on the Christmas tree. Oh, dear. Ah, so the kids got mad at me, because they knew we were going to be sent back to the orphanage. But anyway, in the end, she held me on her lap and sang a lullaby to me, and I will always remember that.
 
</strong>Michael Hingson ** 15:39
Yeah, you mentioned Irene, Ryan, granny, which was, yeah, she was in. She played a maid. What a character she
 
15:46
was. She was a maid.
 
<strong>Michael Hingson ** 15:50
Then what did you do after that movie? How old were you for that movie? I was four. You're four. So you do remember it sort of, yeah.
 
</strong>Karolyn Grimes ** 16:01
Just don't remember names particularly. I mean, yeah, but you were really funny about it that the there was one agent, pretty much, that had all the kids in her stable that worked in the movies back then. It was an easy thing, and she had Jimmy Hawkins, who was Tommy, and it's a wonderful life. And she also had his older brother, and his older brother was in that particular movie with me, so it was kind of a family affair all every time you went to an audition or an interview you saw the same kids over and over.
 
<strong>Michael Hingson ** 16:49
Well, how did you end up then being in It's a Wonderful Life. What? What did they what does it think and decide that you were the person for
 
</strong>Karolyn Grimes ** 17:01
it. Well, nothing really special. You know, I went on the interview back in the day. They didn't have what they do today. They had interviews where you went, and you had a one on one situation. Maybe five or six us girls would go to the interview, and then they'd bring another batch in, and that's kind of how it went. And most of us, as I say, had the same agent, so we, my mother took me to the interview, to the and it's like, it's not like an audition, it's an interview, and you actually go in and talk to casting director. And you know, you know, do what they tell you to do. So in this particular interview, there was a little girl who accidentally spilled some coffee on my dress. Her mother's coffee on my dress, because so back then, we all wore dresses, and I just didn't think a thing about it didn't bother me to have a dirty dress. I just I went in and did my interview. When I went in there, I meant Frank Capra was in, ah, and he interviewed and and cast every single person in that film, even the extras. That's how precise he was. But I went in there, and I remember he asked me how I would look, how I would act if I lost my dog and he died. I gave him my spiel, all with a dirty dress, but didn't bother me a bit. Came out, and then when we were leaving, I heard my mother mentioned to one of the other mothers that she felt like that, that girl's mother had had her spilling on purpose so they would intimidate me. But I didn't know it. I didn't realize it, and didn't bother me a bit.
 
<strong>Michael Hingson ** 19:11
What did you say when Frank Capra asked me that question? Do you remember?
 
</strong>Karolyn Grimes ** 19:16
Well, I I didn't say anything.
 
<strong>Michael Hingson ** 19:20
I just looked, no, I mean, about the dog?
 
</strong>Karolyn Grimes ** 19:22
Well, I just looked, oh, you know, yeah, squeezed up kind of teared, and was unhand picked. That was, you know, there was no line involved. It was just that, well, she must ask the other lines, but I don't remember, I just remember that.
 
<strong>Michael Hingson ** 19:46
So what was he like to work with?
 
</strong>Karolyn Grimes ** 19:49
He was wonderful, absolutely wonderful. He would get down on his knees so that he could communicate with those kids. And I. I thought that was really great, and I'm sure you got a lot more out of us by doing that. Rather than looking down on us and telling us what he wanted
 
<strong>Michael Hingson ** 20:09
us to do, he made you feel like a part of it all.
 
</strong>Karolyn Grimes ** 20:13
Yes, he did. He gave us a lot of power that way.
 
<strong>Michael Hingson ** 20:17
Yeah, and what was it like working with Jimmy Stewart and Donna Reed.
 
</strong>Karolyn Grimes ** 20:22
Well, you know, I didn't have any scenes with Donna Reed, except that being the movie, that's true. I didn't have any interaction with her. I had no lines. I don't even remember Donna Reed, but he was my focal point. Jimmy Stewart was fabulous. He was kind, considerate, and I fluffed a line in the pedal scene, and he said that, that's all right, Carolyn, you'll get it right next time. And it was things like that, you know, that made a difference between, if you messed up online, where they would get aggravated with you, and then you probably mess it up again. But he did the right thing. He made me not feel bad about it, and encouraged me to do it again.
 
<strong>Michael Hingson ** 21:17
It's, it's interesting, and it, it's a great lesson to you know, to point out that when when people help empower and they aren't negative and are encouraging no matter what you're doing, that counts for a lot. And I I find that when I encounter people who just decide they're going to be mean because they got to boss you around and do all sorts of obnoxious things to try to intimidate you and so on. In the long run, that is just so unproductive, it seems to me.
 
</strong>Karolyn Grimes ** 21:49
Yes, I agree. I don't see what it accomplishes.
 
<strong>Michael Hingson ** 21:53
Yeah, so I can appreciate what you're saying, and it makes a lot of sense. Well, I'm glad, and I always thought that Jimmy Stewart was that kind of a person, both he and Cary Grant both seemed sensitive, really concerned about people succeeding. They weren't jerks.
 
</strong>Karolyn Grimes ** 22:13
No, they weren't. And caught up with him later in life, he was getting calls from a lot of people about whatever happened to that little girl. And so he had one of his secretaries Call Me and find Me and and he called me and we had chat. And here I am in Missouri. He's in Hollywood. That was pretty cool when you're 40 years old. When that was the first year I ever saw the movie after I talked to him. So that was kind of how it went. But then after that, I met him in New York at a function, and we spent some time together, and he was delightful, so kind, so
 
<strong>Michael Hingson ** 23:01
generous. I remember when I first saw part of It's a Wonderful Life. It was back in the day when there was regular television. Then there was UHF, which was everything above, basically channel 13. And you had to have special at that time receivers to receive it. And one day I was, I just come home from high school, from classes, and I turned on the television, and it was a UHF channel, and I started scrolling across, and all of a sudden I heard Jimmy Stewart's voice, and I went, What's that? And it took me a couple of minutes of listening to it to figure out what the movie was, because I had heard about it enough that I I figured it out, but I listened to about half the movie, and then later I found the whole movie and watched it. And of course, also since then, I have had the opportunity to listen to radio broadcasts of it, like Lux radio theater and so on, where, where they did it. But I remember it well, yes, so did you do much of anything in in radio?
 
</strong>Karolyn Grimes ** 24:13
Then? Not really, not really. I can remember being on the radio for the opening night of the bishop's club. That was really exciting.
 
<strong>Michael Hingson ** 24:28
It's a lot of interesting movies back then. You know, It's a Wonderful Life The Bishop's wife in 1947 also, there was Miracle on 34th Street that people thought was never going to go anywhere. And it and also,
 
</strong>Karolyn Grimes ** 24:43
I'm sorry, still alive today, it
 
<strong>Michael Hingson ** 24:46
is and, and it's a classic. All three of them are classics and, and should be, right? So what did you do after the bishop's wife, from movie standpoint?
 
</strong>Karolyn Grimes ** 24:59
Oh. Um, I think I really don't remember exactly, but I did some movies that were westerns, and I really liked those. They were really fun. I did Rio Grande John Wayne and off Scott and I did honey child with Judy Canova.
 
<strong>Michael Hingson ** 25:28
I'll bet that was a
 
25:29
was a hoot. It was a hoot. What
 
</strong>Michael Hingson ** 25:33
was Judy Canova like?
 
<strong>Karolyn Grimes ** 25:36
Well, she was really nice. I played her niece, and I lived with her, and she was very nice. It's like that this particular movie, her mother had just died, so she was kind of not all happy, herself, still mourning, but she was very nice and considerate. And you know, she's the one that's saying, I'll be coming around when I come. Yeah, she'll be coming around the corner when she comes. That was what I always remembered her for, yeah.
 
</strong>Michael Hingson ** 26:15
Oh, she was always quite the character.
 
<strong>Karolyn Grimes ** 26:18
Oh, she was and she though she had that voice that was unusual.
 
</strong>Michael Hingson ** 26:27
So what? What did you do? What was your role in Rio Grande with John Wayne and marine O'Hara?
 
<strong>Karolyn Grimes ** 26:39
I was the school teacher's daughter, and we lived on a fort. We were in Moab, you daughter? Film it. Yeah, we lived on a fort. And I, my uncle was Victor McLachlan. And so the Indians came and raided us, and he they saved us and put us in a wagon to send us off to be safe. But the Indians got us and killed my mom and put us in the top of a Chapel Church, and that's where we were. And so they the three of the the people, I can't think of their names again. That's problem for me names, but I'll think of them eventually. They rescued us kids, and Victor McLachlan came to get me when the Calvary had gotten there, and I'm on a plat, kind of a platform, ringing the bell. I was ringing a bell throughout this movie, and I hit a bell. I hit Harry Carey Junior over the head with a bell. I always had a bell, so I'm ringing this giant bell to say it's okay for the Calgary to come in. And Vic McLachlan had to pull me off the platform and get me out the door and into a wagon to be rescued, because all his kids were being rescued. And so when he pulled me off that platform, I had this little dress on, and I got a big bad splinter in my bottom. Oh, gosh, it was horrible. It hurt so bad I was going to say, I bet it did. You can never show anything like that. So I did not show it. I just jumped off into his arms, and that was it.
 
</strong>Michael Hingson ** 28:44
Well, I would presume they eventually got the splitter out. Well, my
 
<strong>Karolyn Grimes ** 28:48
mom did, yeah, those things happen.
 
</strong>Michael Hingson ** 28:53
So what was it like working with John Wayne and Marie? No Hara, what both, what characters they are? Oh,
 
<strong>Karolyn Grimes ** 29:02
yeah. Well, John Wayne was just a booming voice. Yeah, he was a huge figure. He I didn't really have any relationship with him, but I had a birthday in the Fourth of July while I was there, ah, and the Korean flicked. Had just broken out. It was 1950 and the government had commandeered airplanes, so John Wayne managed to have airplane bring in a bunch of supplies, and it was one of them was a big, giant birthday cake for me, and bunch of fireworks. He had $300 worth of fireworks, and so we he threw me a party out on Colorado River bluffs, and we had glass. Do is really so funny. Said Happy birthday Little Miss Carolyn and Pat way and his son, who's my age, was out there too. He was he and Michael on school break for summer, and so they were part of the film. He was my age, so we hung around a lot. We were kind of upset because all we got to do with all those fireworks, two little sparklers, what
 
</strong>Michael Hingson ** 30:32
was marine O'Hara like?
 
<strong>Karolyn Grimes ** 30:38
I guess maybe she and Mr. Ford didn't get along very well, and she had a temper. He had a
 
</strong>Michael Hingson ** 30:47
temper, an Irish temper, yes, yes.
 
<strong>Karolyn Grimes ** 30:50
And I saw a lot of that. And one particular time we were in, they had a limo that would take us from the motel to the set which was on the Colorado River, and it was on this person's ranch. So we go down this terribly dangerous road to go to his ranch. At least it was dangerous to me. I was scared, definitely going to Fall River, yeah, because it was right on the edge. But she was angry, and we were in this limo, and she was with her hairdresser. They were in the front row, and my mother and I were in the back of the limo. She was cursing and carrying on about mister Ford, and I didn't pay any attention to it. And so her hairdresser said, Miss O'Hara, there's, there's a little girl in the back. She just kept right on going. But when she said that, I started paying attention what she was in and she was just a string of curses. It was so bad, she was so angry, and it was so funny. So she didn't, it didn't bother her to swear in front of the little child.
 
</strong>Michael Hingson ** 32:14
Just think how much language and how much elocution you learned, huh? Oh no, I did because, oh
 
<strong>Karolyn Grimes ** 32:19
yeah, potential, until she said that, then I listened.
 
</strong>Michael Hingson ** 32:25
Just rounded out your vocabulary. Oh,
 
<strong>Karolyn Grimes ** 32:28
yes, I've never heard words like that, and
 
</strong>Michael Hingson ** 32:32
probably never did again, no, than the ones you used, but, you know, but still. Oh, that's, that's pretty cool, though. So, did you ever have any kind of an opportunity to reunite and be with all of the Bailey family again from the movie?
 
<strong>Karolyn Grimes ** 32:53
Yes, in 1993 or four? Wow. It was quite a while, 60 years later, yeah, um, I had already been in contact with little Tommy. We've been conversing on a phone for about five years, but the target tour had, It's a Wonderful Life is a sort of a theme in their stores that year, and so they thought it would be a good ploy to have a reunion with the Bailey kids. So they brought us all together and put us on a tour. And that was when we all met up again, and I was so excited to do it, and that's the first time I actually saw people's response to this movie. We were in an autographed line at some of the targets that we went to, and people would come through the line and they share their stories about how the movie had affected their lives, and I was so impressed. I well, I just couldn't forget it. And so from that time forward, I became very enamored of sharing messages with other people, and I started doing various appearances and things like that.
 
</strong>Michael Hingson ** 34:23
Yeah. So what other kinds of appearances have you done?
 
<strong>Karolyn Grimes ** 34:28
Oh my gosh, I couldn't even begin to tell you lots. Well, that's good. All different kinds. I mean, you know, all different kinds.
 
34:38
Have you had
 
34:40
Go ahead. Thanks.
 
</strong>Michael Hingson ** 34:43
Have you had any or any significant number of appearances and interviews on television over the years?
 
<strong>Karolyn Grimes ** 34:50
No, just interviews, lots of interviews, live interviews. Yeah, yes, that's all never involved with anything again. And, but, yeah, I think I might do something kind of fun in September
 
</strong>Michael Hingson ** 35:08
March or in in Washington.
 
<strong>Karolyn Grimes ** 35:11
No, no, what in Ireland?
 
</strong>Michael Hingson ** 35:15
In Ireland, be gosh and be Garda. Yes, what are you going to
 
<strong>Karolyn Grimes ** 35:19
do? They're going, they're filming movie about Jimmy Stewart. Oh, and they want me to do a cameo. Well, cool. Isn't that fun?
 
</strong>Michael Hingson ** 35:31
That'll be exciting. Yes, I'm really excited. Wow. So long later. I, yeah, you know, I, I, I've seen, of course, movies with Jimmy Stewart, and I remember seeing him once on The Tonight Show, Later in the period of The Tonight Show and so on. And I'm not sure how long after that, he he passed, but I remember his his appearance, which was kind of fun.
 
<strong>Karolyn Grimes ** 35:59
Did you happen to hear him when he did the poem about his dog bull.
 
</strong>Michael Hingson ** 36:04
Yeah, that's what I'm thinking of. That's the one I saw
 
<strong>Karolyn Grimes ** 36:07
that was so tender and true. It was just really something.
 
</strong>Michael Hingson ** 36:13
And the Tonight Show with Johnny Carson was such a wonderful show. I watched reruns of it regularly on some of the channels, and I just think that it's so much more fun than a lot of what we see in late night TV. Today, I do miss Johnny Carson. Yes, did you ever, did you ever meet him?
 
<strong>Karolyn Grimes ** 36:32
No, I didn't.
 
</strong>Michael Hingson ** 36:38
Well still, I remember old Bo
 
<strong>Karolyn Grimes ** 36:43
Yes, he was a wonderful man. Yeah, they did a special thing in 19 a, 1990 it was they had a special event that was honoring him and all the people that he worked with, Allison, you know, all the stars that he'd work with. And so he invited me to come. So I went to New York, and I just had a really wonderful time about to meet his wife, and it was just good old fun just to see him again, because he was just such a down to earth man, yeah, and he just was so kind and so generous that it was a real, real exciting moment For me, that's for sure.
 
</strong>Michael Hingson ** 37:40
I watch him occasionally now, because he is regular, not regularly, but he's often on the Jack Benny show. And the Jack Benny show is being run on a couple on some of the TV stations, and so it's kind of fun to see the by play between he and his wife and Jack Benny. And, of course, Jack Benny, it's the traditional Jack Benny image. But the shows are so much fun, yes? And clearly, Jimmy Stewart, well, all of them have a lot of fun doing those shows.
 
<strong>Karolyn Grimes ** 38:17
Yeah, I think they did. Yeah. Those old radio shows were so great. I really enjoyed them back in the day well.
 
</strong>Michael Hingson ** 38:29
And I find that when people really enjoy what they do, and you see that come out in even on some of the earlier television shows, with the radio shows, it makes such a difference, because you can feel the energy that's coming from people.
 
<strong>Karolyn Grimes ** 38:48
You do. You really do.
 
</strong>Michael Hingson ** 38:52
If people don't enjoy what they're doing, that comes through. And you you can tell so it's it's fun, when people really enjoy it. Well, how did you get involved with the Marshfield Cherry Blossom Festival? You've been doing that for a while,
 
<strong>Karolyn Grimes ** 39:14
a long years, more than I true. Well, Nicholas called me. He runs the festival. I can't tell you what year it was, but it probably was early 80s. Maybe, wow, no, wouldn't have been early 80s. Sorry, no. Probably in early 2000 okay? And he called me and asked me if I would come down and be in the festival. So I said, Okay, and so. We flew back and went to the festival, and it was Dean Martin's daughter was there, and one of the Munchkins was there. Can't think of his name. One lived in St Louis, character. He was there. Couple of other people that were there, you know, old stars, and it rained, it snowed, and it was just, it was awful. It sweeted. It was just really bad. So there wasn't much of a turnout, and it was kind of a disappointment to Nicholas, I think because it since then they've changed the date, so it's a little later in the year. And yeah, you know, kind of count on the weather being a little better. But then I didn't come back for about two years, and then he called me King, and from that time forward, I went back every year, and one of the special things that happened by being there was that the lady who played violet bit, young, Violet bit, she can't think of her name, but I'm really bad At names today. Yeah, way she she was a psychologist, and for the last, oh, I guess long, maybe eight years before I met her, Jimmy Hawkins, the littlest boy in the movie, and myself, had tried to get her involved with the film, and what the things that we did for the film, and she wouldn't have anything to do with it, because she thought it was Hollywood, and she didn't believe in that, and this was the only movie she did. So someone by the name of Nicholas convinced her to come that year. So she came, and she her son brought her, and when she saw how much that movie is loved and how it had affected so many people and their story, she got the first hand view of that that was then for her. She decided she wanted to be a part of It's a Wonderful Life from then on, did they
 
</strong>Michael Hingson ** 42:27
show the movie that you're at the festival? No, oh, okay,
 
<strong>Karolyn Grimes ** 42:32
no, she just came,
 
</strong>Michael Hingson ** 42:34
and so many people just talked about it.
 
<strong>Karolyn Grimes ** 42:37
Yeah, yeah. She she finally realized that people really loved the movie. Of course, she saw it after that, because after that little appearance, I say you're coming to Seneca Falls. I won't take no for an answer. So her son brought her every year after that, and of course, we saw the movie dead, and she had experienced the real love that the people had for the film and for the characters in the film.
 
</strong>Michael Hingson ** 43:12
What was it like being around and working with Lionel Barrymore,
 
<strong>Karolyn Grimes ** 43:20
well, I really wasn't around him very much. We had cast fish shoes sometimes, and he he was in his he was really in a wheelchair. He had crippling arthritis. It's terrible. His hands are all gnarled. And I really didn't talk to him or having any interaction with him. I might have been in scene with him, or we've done publicity photos with him, but I don't, I don't remember ever
 
</strong>Michael Hingson ** 43:50
interacting with him, with him that much, yeah,
 
<strong>Karolyn Grimes ** 43:53
but he wasn't scary, yeah?
 
</strong>Michael Hingson ** 43:57
Well, that's a start. Not, not like marine O'Hara huh?
 
<strong>Karolyn Grimes ** 44:01
No, no. And they had a cast party at the end of movie. Most movies after they're finished, had a cast party, uh huh? This one was celebrating the end of its wonderful life. And so he, he came and I got to talk to him without, you know, he had a skull cap on, and it raised his forehead about two inches, so he had real elongated, big forehead, and took more hair off his head, so he looked meaner. That was the idea. So he didn't have that on you just look like a normal man and everything, and he didn't look mean. And so I chatted with him. He was fine. He wasn't really a nice guy.
 
</strong>Michael Hingson ** 44:51
Again, it's one of those things where he was perfect for that part, though.
 
<strong>Karolyn Grimes ** 44:55
Oh yes, he was perfect. Yeah.
 
</strong>Michael Hingson ** 45:00
It was, it was fun. And I, I think, at the time, when I first saw the movie, I didn't even know that he was the person who played Mr. Potter, but I didn't, I didn't realize that because I was young enough, but I hadn't really learned about different characters and and different actors, but I figured it out soon enough. Yeah, so tell me about Zuzu house back there.
 
<strong>Karolyn Grimes ** 45:30
Well, one night I was writing in a limo, and it was during the Christmas season. I was somewhere in New York, and I can't remember where I was doing a gig, and Nicholas called me, and I'll always remember it, because I was sitting in this room all and he said, Carolyn, I just discovered there are people in this community. This is very small town. Well, it's a small town, and there are people who young people who don't have a place to sleep. They're sleeping on park benches. There's this couch surfing, all this chippy said I had no idea this was going on. I want us to start a house and make it possible for them to have shelter. And so he said, The reason I'm calling you is because I want to know if it's alright if I name it the Zuzu house. So I said, Well, of course, go right ahead. So from then on, I became active with the Zuzu house and their foundation and their situation, all that they do. Unfortunately, covid happened right after that, and it made it really hard to get, you know, materials, building materials, and things like that that we needed to finish it. So it took a long time to finish the house, but it's finished now, and it houses now. It houses is us refuse for women from mean men, I guess, and that's what it is. So I'm proud to be part of it, and they did such a fabulous job. It's a great, wonderful, beautiful facility, and it's way out in the country, and it's really a place where they can get their marbles all on sack again.
 
</strong>Michael Hingson ** 47:33
How far is it from Marshfield? Um, I didn't get to go there when I was there last year.
 
<strong>Karolyn Grimes ** 47:40
My guess is about 30 minutes. Oh, okay.
 
</strong>Michael Hingson ** 47:47
Well, now the the the other question I would ask is, as you pointed out, the reason that the women are there, so do you go and teach them elocution, like how Marino Hara talk so that they can, yeah, I just just say, help them out, you know,
 
<strong>Karolyn Grimes ** 48:08
yeah, I learned a lot there.
 
</strong>Michael Hingson ** 48:12
But yeah, that that's really cool, that that you, you do that. Well, tell me about Seneca Falls, or, should we say, Bedford Falls, and what goes on there, and, yes, what you do and so on. I'll always think of it just Bedford Falls, but
 
<strong>Karolyn Grimes ** 48:27
most people do,
 
</strong>Michael Hingson ** 48:29
as opposed to potters field, you know. But yeah,
 
<strong>Karolyn Grimes ** 48:34
about seeing my this is my 23rd year. So 23 years ago, God, I can't believe it's that long. I knew cameraman on the Oprah show. It's very good friend of mine. And so it was September, and he called me and he said, Oh my god, Carolyn, this is it. This is the town you've got to come here. You've got to come He says, I'm going to go talk to somebody. And that was the last I heard. But he talked to somebody, the right person who knew what it was about and saw the possibilities. And so her name was mo cock at the time. Her name is Young. Now mo young, but she went to the Historical Society and got funding and turned it around real fast so that they could create an event for me to come and appear. So I did, and I landed in Rochester, I believe what drove to Seneca Falls, and it was snowing, and I there was no one on the streets. There was no one around. And she drive, drove up to the Main Street and open. The car door. When we just walked on Main Street, the bridge was there. It was all lit up, yeah, lit up on each post, lamp post. And it was the most wonderful experience, because I really felt like this was the place, if Frank Kaplan wanted to see a place that would inspire him to build bamboo falls, this would be the place to come. And I was so impressed. And I just loved it. So I came back every year after that, yeah, and, and then I started inviting other people like Jimmy Hawkins and Jamie, who Carol Coombs, who played Jamie, and, you know, other people. And so it was very neat event. And I even invited the babies who played Larry, the oldest boy in the movie. You know, they have a they have to have twins to play babies, because they can't be under the lights so long. So they rotate them. And so that was, that was really kind of incredible, too. Now, it's a huge affair and it
 
</strong>Michael Hingson ** 51:21
never had anything to do with the movie originally, right?
 
<strong>Karolyn Grimes ** 51:25
We're not sure. I actually think that Frank Capra had an aunt in Aurora, which is south of that town, and there's a barber there that he swears that he cut Capra's hair, and when I first started going there, what, 20 years ago, he was still alive. So I talked to him, and I said, Do you really think that was Frank Capra? And he said, Yes, I do. I really do. And he said, You know, I cut his hair, and I will always remember we chatted, and he said he was from Sicily, and I was from Sicily too, so we had a lot of calm. And he said his last name was Capra, and it means goat in Italian. And Tommy's name, the barber's name is bellissimo, which means beautiful. So he said, I always remember cutting the goat's hair. Wow, I saw three weeks later in a newspaper, there was an article about him going to make the movie. It's a wonderful love. So he said I knew that was who he was, yeah,
 
</strong>Michael Hingson ** 52:54
so he had clearly been there, and imagery made such an impression on him,
 
<strong>Karolyn Grimes ** 53:03
and also on the bridge, there's a plaque, and he would have seen this, and it was for a young Italian immigrant. And of course, you know, capper was strong Italian. And this young Italian immigrant didn't know how to swim, but he jumped in the canal to save the life of a wasp woman who was committing suicide, and he made her her get out of our she got out of the water safely, and he died, he didn't know how to swim. So it was a huge thing back then, and it brought the community together. You know, there was the Italian side and and the the other side. And this brought everybody together. And it, it turned out that the they brought the whole family, his whole family, over, because they were, you know, what, wanted to do something, because they appreciated what he'd done so much to say that woman's life. And so I think camper would have seen that and that plaque, and he would have learned a story, and maybe that gave him some ideas about It's A Wonderful Life.
 
</strong>Michael Hingson ** 54:28
I don't know a lot about Frank Capra, but it's fascinating to hear the stories that you're telling, because it it certainly portrays him as a not only a caring person, but a person who pays attention to a lot of detail. The very fact that that he was in that town, and all the imagery and all the things that he brought to it had to, had to be very relevant. Well, all
 
<strong>Karolyn Grimes ** 54:56
the names of the streets in the town are. The movie, or, you know, quite a few of them, yeah, and the main street had a part of it at that time that had trees down the middle of it. And there's just so many things in in the town that are applicable to the film. And I used to know tons more when I was trying to convince everybody that this was the place. But now I don't have to remember those anymore, because people already know there are 1000s and 1000s of people that go through the town and feel the magic that now then we, we the gift shop is making it possible for people to remember their loved ones by putting bells on the bridge. And it's really, you know, become something. And then the museum, which I helped start, is really a cool museum, but they are getting a new museum, which is going to be much larger because they can't even begin to display all the things they have.
 
</strong>Michael Hingson ** 56:14
Well, it's, it's, it's interesting how all of this has has come up, but none of the filming of the movie was was done there. It was all in Hollywood, right? Oh, yes, but, but still, the the imagery and the vision that that people have, that brought you and everyone together to create that celebration is certainly great for the town. I love that one is it? I'm just going to have to show up. It's a Christmas event every year, right?
 
<strong>Karolyn Grimes ** 56:47
Yes, yeah. There's a 5k run, and they start on the bridge. And there's a few serious people in the beginning, some fellas and gals that want to win. But after that, let me tell you, it's fun. There are people dressed like Christmas trees. They got lights all over themselves. They they light up their dogs, their babies, their strollers, and they're all in this run, and it's five miles. And at some of the they go through the residential district, and some of the houses they have the booths give them a little bit of hot toddy and so forth to get them on
 
</strong>Michael Hingson ** 57:29
the way. Yeah, in Christmas time, I would think so it's just
 
<strong>Karolyn Grimes ** 57:33
a lot of fun. And people love it. And I always started every time they have it. I've always started it, so that's kind of a tradition.
 
</strong>Michael Hingson ** 57:46
So you have done some cameos, like Gremlins and Christmas vacation, right? Well, yeah, cameo appearances,
 
<strong>Karolyn Grimes ** 57:55
yeah, I guess you say that, yeah. What was that like? Well, it's, it was just, you know, the movie they showed the movie, yeah, so that was, that was all. It was just, they showed the movie just like they showed it in Christmas vacation. And somehow, when they show the movie, it's always when Zuzu is saying that line. Oh,
 
</strong>Michael Hingson ** 58:21
okay, so it's not so much you as it is the the original movie, yeah, it's little Zuzu well, but it's a great line. I mean, you know, well, it is. I remember last year, wasn't it? I think at the reps event. We'll get to that in a sec. But I remember getting some bells from you, and I actually, I think I told you I was going to send one to my cousin, and I let you say hello to her, and she got that bell and was completely blown away. She loves it. Oh, good. And I have the bell. I have my bell sitting out in open plain sight for the world to see, and I go by and ring it every so often. Oh, great. Oh, well, we gotta have those angels out. So what kind of events and things do you do typically, or do you like to to enjoy doing it Christmas?
 
<strong>Karolyn Grimes ** 59:20
Um, I kind of work during Christmas. Well, that's my season, and so I do gift shows. I do appearances, I introduce the movie. I do I'm on the road the whole time, and I love it, because I interact with these wonderful people who love the movie. And if they love the movie, believe me, they are wonderful people.
 
</strong>Michael Hingson ** 59:45
Yeah, undoubtedly, so well, so you you also have been involved with some of the radio recreations from from reps. And what do you think about that? How do you like that? Do.
 
<strong>Karolyn Grimes ** 59:59
Oh, my goodness, so much fun. And I'm old enough to remember a
 
</strong>Michael Hingson ** 1:00:04
lot of the shows.
 
<strong>Karolyn Grimes ** 1:00:07
No, I remember very well. And, you know, I it was just a whole bunch of fun to do that and recreate these scenes from older raining days. And I remember my mother and father bought a brand new Frazier. It's a car, and I'm sure nobody's ever heard of Kaiser Fraser cars, because that was the ugliest name car in my life. But they had to have that car. And I remember when we got the car, my dad was offered he could either have a heater and he could afford to pay for either a heater or a radio. And he chose the radio. So I heard inner sanctum. I heard all these wonderful, wonderful plays. Back in the day, all these shows from the radio.
 
</strong>Michael Hingson ** 1:01:07
I came in near the the so called traditional end of radio, probably actually 1957 so I had five years, but almost from the beginning, I always wanted to collect more of the shows and did, and then also did a radio program for six and a half, almost seven years at the campus radio station where I worked, kuci. We did radio every Sunday night, so I had three hours of radio. And I love to tell people I heard about this show on television called 60 minutes. But my show was opposite Mike Wallace, and mine went for three hours, and his was only an hour, but it was like seven years before I got to watch 60 minutes and and learn about it, because we had shows every year or every every Sunday night, and we had a deputy sheriff who called from the Orange County jail once to tell me. He said, You know, you guys have created a real challenge for us, because he said, so many people have heard about what you do, some of a lot of our inmates, that on Sunday nights, we have to split the jail and send half people up, half the people upstairs, where there's enough radio reception, they can listen to your show, and the other half listens to and watches 60 minutes, which I always thought was kind of cute. So you do a podcast now too, don't you?
 
1:02:34
I do tell us
 
<strong>Michael Hingson ** 1:02:36
about that. I know we were focused on it. Yeah,
 
</strong>Karolyn Grimes ** 1:02:39
Chris and I do it. He's He's a psychologist, and we interview all kinds of people, all walks of life, yeah.
 
<strong>Michael Hingson ** 1:02:51
How long has it been running now,
 
</strong>Karolyn Grimes ** 1:02:54
this is second year, okay,
 
<strong>Michael Hingson ** 1:02:57
well, I don't know. Chris hasn't said a single word during this whole thing.
 
</strong>Karolyn Grimes ** 1:03:01
Oh, he's not here. What good is he, you know, right?
 
<strong>Michael Hingson ** 1:03:09
Well, so you know, we've been, can you believe what we've been doing? This an hour?
 
</strong>Karolyn Grimes ** 1:03:14
Oh, really, I did not know. I'm
 
<strong>Michael Hingson ** 1:03:18
telling you, time flies when you're having fun. Is there kind of anything that you want to talk about that maybe we haven't yet, any any last questions or thoughts that you have that you want to bring up?
 
</strong>Karolyn Grimes ** 1:03:31
No, I don't think so. I think we've covered it pretty good. We've, we've,
 
<strong>Michael Hingson ** 1:03:37
we've done a lot. But you know, it's really wonderful to to have you on if people want to reach out to you, how do they do that?
 
</strong>Karolyn Grimes ** 1:03:45
They can reach me at Carolyn, K, A R, o l, y n, dot Wilkerson, W, I, L, k, e r, s o n@gmail.com,
 
<strong>Michael Hingson ** 1:04:01
okay. Well, hopefully people will reach out, and if they want to also have a website, I was going to ask
 
1:04:10
you that zoo, <a href="http://zoo.net" rel="nofollow">zoo.net</a>,
 
</strong>Michael Hingson ** 1:04:12
well, you can't do better than that. And what's the podcast called
 
<strong>Karolyn Grimes ** 1:04:22
seeing this is the thing with names. There it goes again. You think, I know? Oh, my goodness, I can't remember. Oh, tell you, I'm getting old. It's getting worse and worse.
 
</strong>Michael Hingson ** 1:04:36
All grown up is the puppy. All grown up, all grown ups. Oh, Carolyn, Carol, well, there you go. Well, yeah, and I, I enjoyed being on it. Well, I'm sorry we're going to miss seeing you at reps, because I won't be able to be there. I had told Walden, and walden's actually been on unstoppable mindset now a couple of. On, but I had told him he and I had talked about me doing Richard diamond private detective and actually playing Richard diamond. And I said, I want Carolyn to play Helen Asher. So we'll now have to postpone, postpone that till next year,
 
1:05:14
but we're going to do it. Yeah,
 
<strong>Michael Hingson ** 1:05:17
yeah. It'll be fun. I Richard diamond has always been kind of really my favorite radio show, and I think I can carry off that voice pretty well.
 
</strong>Karolyn Grimes ** 1:05:27
So it'll be fun. Yeah, it will well.
 
<strong>Michael Hingson ** 1:05:30
I want to thank you for being here, and I want to thank all of you for listening to us today, reminisce and talk about all sorts of stuff. Love to hear your thoughts. Please feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and, of course, wherever you're observing the podcast today, I hope that you'll give us a five star rating. Karolyn deserves a five star rating, even if you don't think I do do it for Karolyn. We love to have great reviews. We appreciate it. And Karolyn for you and everyone out there who is listening and watching. If you know anyone else who ought to be a guest on unstoppable mindset, we'd love it if you'd reach out and let us know, give us an introduction. I think everyone has a story to tell, and I enjoy getting the opportunity to to visit with people and hear stories. So please, if you have any thoughts, introduce us. We'd love to to meet other people. But again, Karolyn, I really appreciate you being here, and I want to thank you for being with us today.
 
1:06:38
My pleasure being here.
 
</strong>Michael Hingson ** 1:06:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Zuzu: Keeping It’s a Wonderful Life Alive </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a8051510-d92a-44c8-b805-6730dc212d87.mp3?source=rss&amp;ext=asset.mp3" length="99055255" type="audio/mpeg" />
<itunes:episode>381</itunes:episode>
</item>
<item><title>Episode 380 – Unstoppable Audience Connection the Bob Hope way with Bill Johnson</title>
<guid isPermaLink="false">https://pinecast.com/guid/404314ab-902f-4d33-b354-a55cdc026dba</guid>
<pubDate>Fri, 17 Oct 2025 10:00:02 -0000</pubDate>

<itunes:duration>01:03:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/178d870f-8aad-4298-b4bc-6b91eccd6de4/UM380-Bill_Johnson-Cover_Art.jpg" />
<description><![CDATA[<p>Ever wonder why Bob Hope still lands with new audiences today? I sit down with Bill Johnson, a gifted Bob Hope tribute artist who grew up in Wichita and found his way from dinner theater to USO stages around the world. We talk about radio roots, World War II entertainment, and how “history with humor” keeps veterans’ stories alive. You’ll hear how Bill built a respectful tribute, the line between tribute and impersonation, and why audience connection—timing, tone, and true care—matters more than perfect mimicry. I believe you’ll enjoy this one; it’s funny, warm, and full of the kind of details that make memories stick.
 
<strong>Highlights:</strong>
00:10 - Hear how a Bob Hope tribute artist frames humor to build instant rapport.
01:41 - Learn how Wichita roots, a theater scholarship, and early TV/radio love shaped a performer.
10:37 - See why acting in Los Angeles led to dinner theater, directing, and meeting his future wife.
15:39 - Discover the Vegas break that sparked a Bob Hope character and a first World War II reunion show.
18:27 - Catch how a custom character (the Stradivarius) evolved into a Hope-style stage persona.
21:16 - Understand the “retirement home test” and how honest rooms sharpen a tribute act.
25:42 - Learn how younger audiences still laugh at classic material when context is set well.
30:18 - Hear the “history with humor” method and why dates, places, and accuracy earn trust.
31:59 - Explore Hope’s USO tradition and how Bill carries it forward for veterans and families.
36:27 - Get the difference between a tribute and an impersonation and what makes audiences accept it.
41:40 - Pick up joke-craft insights on setup, economy of words, and fast recoveries when lines miss.
46:53 - Hear travel stories from Tokyo to Fort Hood and why small moments backstage matter.
50:01 - Learn the basics of using Hope’s material within IP and public domain boundaries.
51:28 - See the ethical close: making sure a “reasonable person” knows they saw a tribute.
 
<strong>About the Guest:</strong>
 
With a career spanning over thirty years, Bill has forged his niche on stage, screen, and television as a dependable character actor.
 
Bill’s tribute to the late, great Bob Hope was showcased in New Orleans, LA at <em>Experience the Victory,</em> the grand opening of the National WWII Museum’s first expansion project. In the ceremony, Bill introduced broadcaster Tom Brokaw, and performed a brief moment of comedy with Academy Award winning actor, Tom Hanks. Bill continues to appear regularly at the WWII Museum, most recently in <em>On the Road with</em> <em>Bob Hope and Friends</em>, which was under-written by the Bob &amp; Dolores Hope Foundation.
 
Highlights from over the years has included the 70th Anniversary of the End of WWII Celebration aboard the USS Midway in San Diego, and the Welcome Home Vietnam Parade in Tennessee. Additionally, Bill has been honored to appear around the world as Mr. Hope for the USO in locations such as the Bob Hope USO centers in Southern California, the USO Cincinnati Tribute to Veterans (appearing with Miss America 2016-Betty Cantrell),  USO Ft. Hood (appearing with the legendary Wayne Newton), USO of Central and Southern Ohio, USO Puget Sound Area in Seattle, USO Guam, USO Tokyo, USO Holiday Shows in Virginia Beach for US Tours, and a Tribute to the USO on the island of  Maui with country music superstar Lee Greenwood.
 
Other notable appearances include Tribute Shows for Honor Flight chapters in Alabama, South Carolina, and Ohio, the Vietnam Helicopter Pilots Association, the US Army Ball, the annual 1940’s Ball in Boulder, CO, “USO Cuties Show” at the Tropicana in Atlantic City, the Les Brown Jazz Festival in Tower City, PA, and Hosting “So Many Laughs: A Night of Comedy” at the National Veterans Memorial and Museum in Columbus, OH.
 
Through the years, Bill has been “murdered” on CSI, portrayed Michael Imperioli’s banker in <em>High Roller: The Stu Unger Story</em>, as well as, roles in films such as <em>Ocean’s 11</em>, <em>Three Days to Vegas</em>, TV’s <em>Scare Tactics,</em> <em>Trick Shot</em>, an award winning short film for Canon cameras, and the series finale of <em>Dice</em>, where Bill appeared as John Quincy Adams opposite Andrew Dice Clay.  
 
Bill is currently based out of Las Vegas, NV where he lives with his wife, author Rosemary Willhide, and rescue dog, Brownie.
 
<strong>Ways to connect with Bill:</strong>
 
<a href="http://www.billjohnsonentertainment.com" rel="nofollow">http://www.billjohnsonentertainment.com</a>
<a href="http://www.GigSalad.com/williampatrickjohnson" rel="nofollow">http://www.GigSalad.com/williampatrickjohnson</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:23
This is your host, Mike hingson, and you are listening to unstoppable mindset. You know, we have a saying here, unstoppable mindset, where inclusion, diversity and the unexpected meet, and we're going to definitely have unexpected today. This is also going to be a very fun episode. By the time you hear this, you will have heard a couple of conversations that I had with Walden Hughes, who is the president of the radio enthusiast of Puget Sound. And he's also on the on other boards dealing with old radio show. And he introduced me to Bill Johnson, who is a person that is well known for taking on the role of Bob Hope, and I'm sure that we're going to hear a bunch about that as we go forward here. But Bill is our guest today, and I just played a little segment of something for Bill with Bob Hope and Bing Crosby, two characters by any standard. Well, anyway, we'll get to all that. Bill, I want to welcome you to unstoppable mindset, and I'm really honored that you're here with us today.
 
<strong>Bill Johnson ** 02:31
Oh, thanks a million. Michael, it's such a pleasure to be here. Well, this is going to be a fun discussion.
 
</strong>Michael Hingson ** 02:38
Oh, I think so. I think absolutely by any standard, it'll be fun. Well, why don't we start before it gets too fun with some of the early stories about Bill growing up and all that. Tell us about the early bill.
 
<strong>Bill Johnson ** 02:52
Okay, well, I was born and raised in Wichita, Kansas, of all places. And I used to say, I used to Marvel watching Hope's Christmas specials with my family that sort of spurred my interest. But grew up in Midwest, went to Wichita State University, and then after graduation, I had a job with an independent film company and a move to Los Angeles seeking my fortune. Well, the film company pulled it in three months, as those things do, and so I was left with my, I guess, my pursuit of the entertainment career from there.
 
</strong>Michael Hingson ** 03:42
So did you what you went to school and high school and all that stuff?
 
<strong>Bill Johnson ** 03:46
Yes, oh yes, I went to Wichita East High I didn't graduate with honors, but I graduated with a B,
 
</strong>Michael Hingson ** 03:56
that's fair B for Bob Hope, right? Yeah.
 
<strong>Bill Johnson ** 04:01
And then I actually went to college under a theater scholarship, wow. And so that, in those days, that would pay for everything, books, class, which delighted my parents, because we were a family of simple means. So that was the only way I was going to go to college was having a scholarship and but as it turns out, it was for the best years of my humble life, because I got a lot of hands on experience in a Wichita State medium sized College, yeah, but back then it was Much smaller, so I had a lot of opportunity.
 
</strong>Michael Hingson ** 04:43
I've actually been to Wichita State. I've been to Wichita and, oh, great, did some speaking back there. And we're probably going to be doing more in the future. But it's an it's a nice town. It's a great town to to be a part of. I think,
 
<strong>Bill Johnson ** 04:56
yes, people are so nice there. And what I. I've noticed living in other places and then going home to visit Wichitas are cleaned. Just something you noticed, the streets are usually pretty clean and foliage is well manicured. So hats off to the city for keeping the place up to date or keeping it clean
 
</strong>Michael Hingson ** 05:22
anyway. Well, yeah, you got to do what you got to do, and that's amazing. And in the winter, everything gets covered up by the snow.
 
<strong>Bill Johnson ** 05:30
Yes, you do get all four seasons in Wichita, whether you like it or not. See there, yeah, it's one of those places where they have that saying, If you don't like the weather, wait 10 minutes and it'll change.
 
</strong>Michael Hingson ** 05:43
Yeah. So, so, so there. So you majored in theater in college?
 
<strong>Bill Johnson ** 05:49
Yes, I did. Actually, the official designation at Wichita State was speech communication, ah, so that's what I got my Bachelor of Arts
 
</strong>Michael Hingson ** 06:02
degree in so what years? What years were you there?
 
<strong>Bill Johnson ** 06:05
I was there in the fall of 75 and graduated a semester late. So I graduated in December of 79 Okay,
 
</strong>Michael Hingson ** 06:17
yeah, but that was after basically the traditional golden days and golden age of radio, wasn't
 
<strong>Bill Johnson ** 06:24
it? Yes, it was still in the days of black and white television.
 
</strong>Michael Hingson ** 06:29
But yeah, there was a lot of black and white television, and there were some resurgence of radio, radio mystery theater CBS was on, and I think that was before, well, no, maybe later in 7879 I don't know when it was, but NPR did Star Wars. And so there were some radio, radio things, which was pretty good.
 
<strong>Bill Johnson ** 06:53
And I think our friends in Lake will be gone began.
 
</strong>Michael Hingson ** 06:56
Oh yeah, they were in, I think 71 garrison. Keillor, okay, it'll be quiet week in Lake will be gone my hometown. I know I listened every week. Oh, I
 
<strong>Bill Johnson ** 07:06
did too. So my interest in radio was, I think, started back then.
 
</strong>Michael Hingson ** 07:12
Yeah, I enjoyed him every week. As I love to describe him, he clearly was the modern Mark Twain of the United States and radio for that matter. Is that right?
 
<strong>Bill Johnson ** 07:26
Oh, gosh, well, I, I'm, I'm, I'm glad to agree with you. And a lot of that wasn't it improvised to his weekly monolog. He'd have, oh, sure, yeah,
 
</strong>Michael Hingson ** 07:39
he, had ideas. He may have had a couple notes, but primarily it was improvised. He just did it. He just did it.
 
<strong>Bill Johnson ** 07:47
I let some of the episodes you take a lot of find a lot of humor in the fact he's kind of pleased with himself. And he goes, Well, look what we just said, or something. He'll do.
 
</strong>Michael Hingson ** 07:57
Yeah, it was, it was fun. So what did you do after college? Well,
 
<strong>Bill Johnson ** 08:03
after college, when I had moved to Los Angeles, after that, did not work out. I pursued my living as a as an actor, which didn't last long. So I of course, had to get a secondary job, I guess. Let me back up. It did last long, although I didn't have enough to pay my bills. Oh, well, there you go. I had a secondary job as whatever I could find, bartending. Usually, I did a lot of work as a bartender and but you get at least doing something like that. You get the people watch, yeah, oh.
 
</strong>Michael Hingson ** 08:47
And, that's always entertaining, isn't
 
<strong>Bill Johnson ** 08:49
it? Well, it can be, yeah, that's true. Back in my that's where I kind of develop your little stick you do for customers to get them to laugh and maybe tip you. My big thing was that you'd always see a couple, say, making out at the bar because it was kind of dark in there. And I would always say, Hey fellas, you want to meet my wife, Carol? Oh, that's her boss. Don't worry about it. They're having a good time or something like that, just to try to get a few laughs.
 
</strong>Michael Hingson ** 09:23
I've done similar things at airports. I know that the TSA agents have a such a thankless job. And one of the things I decided fairly early on, after September 11, and you know, we got out, and most people, and most of the TSA people don't know it. But anyway, whenever I go through the airport, I love to try to make them laugh. So, you know, they'll say things like, oh, I need to see your ID, please. And, and I'll say things like, Well, why did you lose yours? Or, you know, or you why? I didn't want to see it. It's just a piece of paper, right? You know? But, and I get them to laugh. Mostly, there are few that don't, but mostly they they do. And then the other thing is, of course, going through with my guide dog. And we go through the portal. They have to search the dog because he's got the metal harness on that always sets off the detector. Oh my, yeah. And, and so they say, Well, we're going to have to pet your dog. I said, Well, just wait a minute. There's something you need to know. And I really sound very serious when I do this. You got to understand this before you do that. They go, oh yeah. And they back up, and I go, he only likes long searches. If you don't take a half hour, he's not happy because his tail is going 500 miles a second, you know? Oh, great coming. But it is fun, and we get him to laugh, which is, I think, important to do. We don't laugh at enough in life anyway.
 
<strong>Bill Johnson ** 10:57
Amen to that. It's That's my philosophy as well, my friend. And there's not a lot to laugh about these days. And hopefully we can find the humor, even if we create it ourselves.
 
</strong>Michael Hingson ** 11:11
Yeah, I think there's a lot to laugh at if we find it. You know, there are a lot of things that are not going very well right now, and there are way too many things that make it hard to laugh, but we can find things if we work at it. I wish more people would do that than than some of the things that they do. But what do you do?
 
<strong>Bill Johnson ** 11:31
Yes, yeah, from from your mouth to God's ears, that's a great plan for the future.
 
</strong>Michael Hingson ** 11:39
Well, we try so you you did some acting, and you had all sorts of other jobs. And then what happened?
 
<strong>Bill Johnson ** 11:47
Well, I finally got fed up with the whole bartending thing and the rat race of trying to make it in Los Angeles. I did some commercials. I had a couple of small roles in some independent movies, as they say. But on my first love being theater, I hit the road again doing some regional theater shows to where I finally ended up back in Kansas, once again, that the there was a dinner theater in my hometown of Wichita, and I got hired to do shows there. Oh, so eventually becoming a resident director so and my my family was going through some challenges at the time, so it was good to be home, so I hadn't really abandoned the dream. I just refocused it, and I got a lot of great experience in directing plays, appearing in plays, and I met my white wife there. So so that was a win win on all counts.
 
</strong>Michael Hingson ** 13:00
I first got exposed to dinner theater after college. I was in Iowa, in Des Moines, and the person who was reading the national magazine for the National Federation of the Blind, the magazine called the Braille monitor guy was Larry McKeever was, I think, owner of and very involved in a dinner theater called Charlie's show place, and I don't remember the history, but I went to several of the performances. And then he actually tried to create a serial to go on radio. And it didn't get very far, but it would have been fun if he had been able to do more with it, but he, he did do and there were people there who did the dinner theater, and that was a lot of fun.
 
<strong>Bill Johnson ** 13:45
Oh, gosh, yeah, although I must say that I was sort of the black sheep of the family being in the arts. My My mom and dad came from rural communities, and so they didn't really understand this entertainment business, so that was always a challenge. But there's one footnote that I'm kind of proud of. My grandfather, who was a farmer all his life. He lived on a farm. He was raised on a farm. Every year at the Fourth of July Co Op picnic. The Co Op was a place where they would take the crops and get paid and get supplies and so forth. They would have a picnic for all the people that were their customers every year he would supposedly play the unscrupulous egg buyer or the egg salesman. And so he'd go to the routine, was an old vaudeville routine. He'd go to this poor farmer and say, Here, let me pay you for those eggs. That's here. There's one two. Say, how many kids do you guys have now? For the No, five. 678, say, How long have you and your wife been married? What is it? Seven years, eight, they get the guy go, no, 1011, 12, so that was the bit, and he would do it every year, because I guess he did it
 
</strong>Michael Hingson ** 15:15
really well. Drove the farmers crazy.
 
<strong>Bill Johnson ** 15:18
Yeah, so, so humble beginnings in the lineage,
 
</strong>Michael Hingson ** 15:23
but on the other hand, once you started doing that, at least being in the theater was enough to pay the bills. Yes.
 
<strong>Bill Johnson ** 15:30
So my parents really couldn't complain about that.
 
</strong>Michael Hingson ** 15:34
Well, see, it worked
 
<strong>Bill Johnson ** 15:36
out, yes indeed. And I met my wife, so I'm not complaining
 
</strong>Michael Hingson ** 15:41
about any of it. Now, was she in the theater? Yes, she was a performer.
 
<strong>Bill Johnson ** 15:46
We met in a show called lend me a tenor, and she was the lead, and I was at this point doing my stage management duties. But suffice to say we have gone on and done many shows together since then, and even had been able to play opposite each other a couple of times. So that cool, yeah, that's, that's a you can't ask for better memories than
 
</strong>Michael Hingson ** 16:13
that. No, and you guys certainly knew each other and know each other well. So that works out really well.
 
<strong>Bill Johnson ** 16:20
Yeah, that works out pretty good, except, you know, you sometimes you have to have a conversation and say, Okay, we're just going to leave the theater on the stage and at home. We're at home. Yeah?
 
</strong>Michael Hingson ** 16:32
Well, yeah, there is that, but it's okay. So how did you get into the whole process of of portraying Bob Hope, for example, and did you do anything before Bob of the same sort of thing?
 
<strong>Bill Johnson ** 16:51
Well, interestingly enough, to complete the whole circle of my experience, when I was performing in Wichita, I got a job opportunity here in Lacher. I'm living in Las Vegas now, to move out here and audition, or come out and audition for a new dinner show that was opening at Caesar's Palace. It was called Caesar's magical Empire, and it was, it was in 1996 and during that time, there was this big magic craze in Las Vegas. Everybody was doing magic
 
</strong>Michael Hingson ** 17:27
shows. You had Siegfried and Roy and yeah.
 
<strong>Bill Johnson ** 17:30
So I came out, I auditioned and got hired. And so then it was like, Well, now you got to move. So we moved on a just on hope and a prayer. And luckily, they eventually hired my wife, and so we got to work together there, and I eventually went on to become the, what they called the show director. I didn't do the original show direction, but it was my job to maintain the integrity of the attraction. So during those years it was that was kind of difficult, because you have to listen to being on the administrative team. You've got to listen to all the conflict that's going on, as well as and try to keep the waters calm, keep peace. Yes. So anyway, doing my show and being interactive, you talk back and forth to the audience, and after it was over, you take them out to a next the next experience in their night, when they would go see magic in a big showroom. And a lady came up to me and and she said, say, I've got this world war two reunion coming up next month. I'd like you to come and be, pretend to be Bob Hope. Do you know who that is? And I was like, yes, he's one of my heroes. And so that was the first opportunity, suffice to say, I guess I did. Should have prefaced it by saying, when the magical Empire first opened, we were all playing these mystical wizards and dark characters. Well, that didn't fly. That wasn't any fun. So then the directors, the producers said, well, everybody, come up with your own character, and we'll go from there. And so I created this character named the Stradivarius, because I like to fiddle the room. I get it and
 
</strong>Michael Hingson ** 19:37
but I played it like Bobby and you like to stream people along. But anyway, hey, I wish I would have
 
<strong>Bill Johnson ** 19:42
thought of that. My approach was like Bob Hope in one of the road pictures. So the show would be sort of a fish out of water type thing. Come on, folks. You know, I laughed when you came in that type of thing. Yeah. So when this lady saw the show that. How she got that inspiration?
 
</strong>Michael Hingson ** 20:04
Well, your voice is close enough to his that I could, I could see that anyway.
 
<strong>Bill Johnson ** 20:09
Oh, well, thank you. Sometimes I'd say it drives my wife nuts, because I'll come across an old archival material and say, Hey, honey, how about this one? So she's got to be the first audience, yeah.
 
</strong>Michael Hingson ** 20:23
Well, I'm prejudiced, so you could tell her, I said, so okay,
 
<strong>Bill Johnson ** 20:27
that you would, you'd love to hear it, right? Yeah.
 
</strong>Michael Hingson ** 20:31
Well, absolutely. Well, so you went off and you did the the World War Two event.
 
<strong>Bill Johnson ** 20:38
Did the World War Two event shortly after that, the met this, well, I should tell you another story, that shortly after that, a young man came to my show, and during the show, he stopped me and said, say, You remind me of someone very dear to me. Have you ever heard of Bob Hope? And I said, yeah, he's again. I said, one of my heroes. The guy said, Well, you kind of remind me of him. Went on his merry way, and I didn't think much of it. Well, it just so happens. The next day, I was watching the biography documentary of Bob Hope, and all of a sudden this talking head comes up, and it's the same guy I was just talking to in my show the day, the day before, it turns out that was, that was Bob's adopted son, Tony Tony hope. So I took that as a positive sign that maybe I was doing something similar to Mr. Hope, anyway. But then, as I said, The show closed very soon after that, sadly, Mr. Hope passed away. And 2003 right, and so there was, there was no real demand for anything like that. But I didn't let the idea go. I wanted something to do creatively. I continued to work for the same company, but I went over and ran the 3d movie at Eminem's world in Las Vegas 20 years. So I had plenty of time to think about doing
 
</strong>Michael Hingson ** 22:26
something creative, and you got some Eminem's along the way.
 
<strong>Bill Johnson ** 22:30
They keep them in the break room for the employees. So it's like, here's all the different brand I mean, here's all the different flavors and styles. So to have a way and you can tell guests, oh yeah, that's delicious. It tastes like, just like almonds or
 
22:45
something. Yeah.
 
</strong>Bill Johnson ** 22:47
So based on that, I decided to pursue this, this tribute, and it, I'll tell you, it's difficult getting started at first, you got to practically pay people to let you come and do a show. I'd go to retirement homes and say, Hey, you want to show today. Sometimes they'd let me, sometimes they wouldn't. But the thing about doing a show at a retirement community is they will be very honest with you. If you ain't any good, they'll say, man, no, thanks. Oh, nice try. So know where my trouble spots were,
 
<strong>Michael Hingson ** 23:29
but, but audiences don't treat you as the enemy, and I know that one of the things I hear regularly is, well, how do you speak so much and so well. You know the one of the greatest fears that we all have as a public speaking, and one of the things that I constantly tell people is, think about the audiences. They want you to succeed. They came because they want to hear you succeed, and you need to learn how to relate to them. But they're not out to get you. They want you to be successful and and they love it when you are and I learned that very early on and speaking has never been something that I've been afraid of. And I think it's so important that people recognize that the audiences want you to succeed anyway.
 
</strong>Bill Johnson ** 24:17
That's so true. And you kind of touched on a quote I remember one of the books from Bob hopes. He said how he approaches it. He said, I consider the audience as my best friends, and who doesn't want to spend time with your best friend, right?
 
<strong>Michael Hingson ** 24:34
And I and I believe that when I speak, I don't talk to an audience. I talk with the audience, and I will try to do some things to get them to react, and a lot of it is when I'm telling a story. I've learned to know how well I'm connecting by how the audience reacts, whether there's intakes of breath or or they're just very silent or whatever. And I think that's so important, but he's. Absolutely right. Who wouldn't want to spend time with your best friend? Yes, amen. Did you ever get to meet Bob? Hope
 
</strong>Bill Johnson ** 25:07
you know I never did, although I at one point in my when I was living in Los Angeles, a friend of mine and I, we were in the over the San Fernando Valley, and they said, Hey, I think there's some stars homes near here. Let's see if we can find them. And we said, I think Bob Hope lives on this street. So we went down Moor Park Avenue in Toluca Lake, and we finally saw this home with a giant H on the gate. And it's like, Oh, I wonder. This has got to be it. Well, all of a sudden these gates began to open. And we, kind of, my friend and I were like, and here, here, Hope came driving home. He was, he arrived home in a very nicely appointed Chrysler Cordoba, remember those? And he had one, he just was just scowling at us, like, what are you doing in my life? You know, and they drove it. So that's as close as I got to the real guy. But I wish I could have had the pleasure of seeing him in person, but never, never was fortunate enough.
 
<strong>Michael Hingson ** 26:18
Well, one of the things that's interesting is like with the World Trade Center, and I've realized over the past few years, we're in a world with a whole generation that has absolutely no direct Memory of the World Trade Center because they weren't born or they were too young to remember. And that goes even further back for Bob Hope. How does that work? Do you find that you're able to connect with younger audiences? Do they talk with you know? Do they do they react? Do they love it? How
 
</strong>Bill Johnson ** 26:52
does that go? Well, interestingly enough, a lot of times, if there are younger people at shows, they're usually dragged there by their parents and I have found that they will start chuckling and giggling and laughing in spite of themselves, because that old humor of hopes that, granted, it is corny, but there's some great material there, if presented in the proper context. Yeah. I was funny story. I was doing a show at the National World War Two Museum in New Orleans. They were dedicating a new theater or something, and the color guard was a group of local leaf Marines that were serving in a local base, and they were standing there right before they went on, and this young man kept looking at me, and finally he said, very respectfully, says, I'm sorry, sir, but who are you? So I said, luckily, there was a picture of Bob Hope on the wall. And I said, Well, I'm trying to be that guy. And I said, Hang around a little bit. You'll hear some of the material so, but that's the thing I that you did bring up. An interesting point is how to keep your audience, I guess, interested, even though the humor is 4056, 70 years old, I call it like all my approach history with humor. The first time I did the Bob Hope, as in the national natural progression of things, I went to an open call, eventually here in Vegas to do they were looking for impersonators for an afternoon show at the Riviera in a place called Penny town. It was just a place for Penny slots. And they had, and they hired me. They said you can do your Bob Hope impression there. And so they had a stage that was on a one foot riser. You had a microphone and a speaker and a sound man, and you had to do a 10 Minute monolog six times a day every Yeah, do 10 minutes. You'd have about a 40 minute break. Do 10 more. And I didn't do it every day, but you would be scheduled. Maybe they'd have, you know, have a Reba McEntire one day. They'd have an Elvis one day. Well, so I would it was a great place to try your ad, because, and that's what turned me on to the whole idea of history with humor. Because when I started, I was just doing some of his material I'd found in a hope joke book that I thought were funny. Well, once in a while, people would be playing the slots. Granted, they were looking at the machines. Nobody was looking at me. And once, when I'd have somebody who. Ah, you know, crank the arm, one arm banded against and then, or I make the sound man laugh. And that was my goal. Well, there was a snack bar right in front of us with a rail that people. They weren't tables, but you could go, lean against the rail and eat your I think it was called Moon doggies hot dog stand so you could eat your hot dog and watch Bob. Hope so if I could make the moon doggy people hot dog folks choke on their hot dog while they were laughing. That was like a home run. Yeah. But to keep them interested, tell them something that they will know. For instance, Hope's first show for the troops was May 6, 1941 down in March field in Riverside California. And you start giving dates and specifics that i i can see the people in the audience go, oh yeah, in their mind's eye, they if they were around, then they will go back to that day. What was I doing then? Okay, and so you kind of make the world relevant for them. So that's how I approach World War Two, Korea and Vietnam. Is give dates and places, which you got to be accurate, because the veterans
 
<strong>Michael Hingson ** 31:27
will set you straight. Oh yeah, because they do remember. Oh yes, they were there.
 
</strong>Bill Johnson ** 31:33
So some of them and but it's, it's amazing, as you say, you can tell if the audience is engaged by if they inhale or if they make some complimentary noises during the show. Sometimes I'll get fellas who will sit there and ponder just looking at me, and then they'll come up afterwards and say, Man, I hadn't thought about that in years.
 
<strong>Michael Hingson ** 32:04
Yeah, thank you. And you know you're connecting, yeah, yeah.
 
</strong>Bill Johnson ** 32:09
And because hope represented, I think, a good memory in a kind of a rough time for a
 
<strong>Michael Hingson ** 32:16
lot of folks. Well, he did. He did so much for the troops with the military. And as you said, May 6, 1941, and it went from there. And of course, during the whole war, he was all over and entertaining people and and he was also very active in radio as part of all that.
 
</strong>Bill Johnson ** 32:38
Oh my goodness, I don't know how the man found time to sleep, because if he were alive today, he would love social media and podcasts and things, because he was always trying to get his name in the paper or get some publicity, but he never forgot about his audience. He would want to do a show for the troops, no matter where they were stationed or he said I couldn't look at myself in the mirror if I didn't try.
 
<strong>Michael Hingson ** 33:10
Yeah, well, you do a lot with veterans and so on. So you've kind of kept up that tradition, haven't you?
 
</strong>Bill Johnson ** 33:19
Yes, I have been fortunate enough to play a lot of reunions and some, maybe some uso themed shows, because that first show he did, hope did, in May of 1941 was they just was a radio show that his, one of his writers had a brother stationed it in Riverside, California, and the war hadn't started, so they had nothing to do, right? These guys were bored, and so he said, Let's take our show down there and hope. So hope didn't want to leave the comfort of his NBC studio. It's like, you know, what's the idea? And they said, how big is the crowd? And they said, Well, I don't know, maybe 1000 and of course, you know 1000 people. And you know, in Hope's mind, he says, I'd give my arm and a leg to hear 10 people laugh. 100 people is like a symphony, but 1000 people, yeah, sheer fantasy. So he said, Oh, wait a minute, are you 1000 people? Are you sure? And this guy, Al capstaff, said, Well, maybe two. So that was it. And they went down. And when the audience, of course, they were just hungry for anything, the response was just so great that hope said, well, where has this been? And he said, shortly after that, we teamed up with the USO and been going steady. Ever since, yeah,
 
<strong>Michael Hingson ** 35:02
and that's so cool. And again, you've, you've kept a lot of that going to now, we've talked on this show with Walden about reps and the showcase and so on. Are you going to be up at the recreation in Washington in September?
 
</strong>Bill Johnson ** 35:18
Yes, I am. I'll be there, and we're, I believe we're doing a one of the cavalcade of America shows that sort of incorporates a lot of his initial, well, one of his initial tours over in World War Two. But it's because a cavalcade is a recreation. A lot of it's drama, dramatized, but it's, it's and it's encapsulated you go bang, bang, bang across a big section of World War Two and Hope's experience in Europe. But it's, to me, as a fan of that genre, it's fascinating, so I just looking forward to it. I think it's going to be a lot of fun.
 
<strong>Michael Hingson ** 36:04
Well, we ought to, one of these days, we need to just do a Bob Hope radio show or something like that, and get you to come on and get an audience and and, and just do a show.
 
</strong>Bill Johnson ** 36:15
Oh, that would be great. I would love. That would be fun. That would be great, you know. And if there's any naysayers, you just say they said, Why do you want to do radio? Say, well, as hope would say, radio is just TV without the eye strain,
 
<strong>Michael Hingson ** 36:30
yeah, and the reality, you know, I'm one of my favorite characters, and one of my favorite shows is Richard diamond private detective, and I was originally going to actually be at the showcase doing Richard diamond, but I've got a speaking engagement, so I won't be able to be there this time, so we'll do it another time. But I remember, you know, at the beginning of every show, the first thing that would happen is that the phone would ring and he would answer it and say something cute, and it was usually his girlfriend, Helen Asher, who is played by Virginia, or who is, yeah, played by Virginia. Greg and one of his shows started. The phone rang. He picked it up. Diamond detective agency, we can solve any crime except television. That's great. I love that one. I love to use that.
 
</strong>Bill Johnson ** 37:20
I gotta remember that that's a great line, yeah,
 
<strong>Michael Hingson ** 37:24
but it's really fun. Well, so you classify yourself as a tribute artist. How do you really get started in doing that, and how do you keep that going?
 
</strong>Bill Johnson ** 37:38
Well, that's, that's a, that's the million dollar question. Basically, I I found all the archival material I could find, and there's a ton of information on Bob Hope on YouTube nowadays, and you need to decide, are you a tribute, or are you an impersonator? Because there is a slight difference.
 
<strong>Michael Hingson ** 38:04
What difference a tribute?
 
</strong>Bill Johnson ** 38:08
Well, first off, an impersonator is someone who resembles someone famous and dresses up in a manner as to portray them, and that can include a tribute artist who may not look identical to the person, but can capture a mannerism or a vocal vocal rhythm to suggest enough that the audience will accept it. I I do it. I am, I feel like I can capture a little bit of his face with some, you know, some of the expressions people have told me my eyes resemble his, as well as wear a hat or something from try to copy a costume from a picture that is very you feel like is iconic of this character. So if you can come out and present that, that's the battle hope would always he began his radio shows, as you recall, by saying where he was and like, how do you do ladies and gentlemen, this is Bob live from Santa Ana Air Base, hope and and then do a two, two line rhyme about his sponsor, usually Pepsodent, just to get on to start the show with a laugh like Pepsodent on your brush and use plenty of traction and none of Your teeth. They'll be missing in action.
 
39:39
Yeah.
 
<strong>Bill Johnson ** 39:42
Huge, but, but you to to pursue it. As I said, you've just got to, you've got to kind of forage out in the real world and see if see somebody's looking for a show, and hopefully get someone to take a chance. Okay? Give you an opportunity. That's why I went to that open call to do that show at the Riviera. It is difficult to tell jokes at people that are chewing at you, but it's a good learning ground, plus doing the shows at the retirement homes made you prepared for anything because, but I found that I got the strongest response from veteran mentioned some of those history moments, historical moments. And so I thought maybe I'll just focus on this, not to put together the other comedy. And the other experiences are very important too. But the things I have found people remember the most were those shows for the troops. Yeah, and basically, in a nutshell, and they don't remember what did he What did he say? Do you remember a joke? Sometimes they'll tell me a joke, but most, most times, they don't remember what he said, but they remember how he made them feel,
 
</strong>Michael Hingson ** 41:06
yeah, and the fact that he said it, yes, yeah,
 
<strong>Bill Johnson ** 41:10
there's a there's a common joke I'd heard for years, and a friend of mine told me he was a 10 year old kid at Fort Levin fort, Leonard Wood, Missouri. And hope came out and told the joke. The guy goes into a bar. Oh, no, excuse me. Let me back up. A grasshopper goes into a bar. The bartender says, Hey, we got a drink named after you. The grasshopper says, you got a drink named Irving cute. And I'd heard that. Yeah, I guess hope told it and so you never know what what inspires your comedy, but there's a lot of common things I heard growing up that I will find hope said. Hope said it at one point or another in his either his radio show or on one of his specials. So
 
</strong>Michael Hingson ** 41:58
do you think that a lot of what he did was ad lib, or do you think that it was mostly all written, and he just went from a script?
 
<strong>Bill Johnson ** 42:07
That's a good point. He was one of the first performers to use cue cards, okay? And a lot of it was was written, but from what I've read is that he was also very fast on his feet. That's what I thought. Because if something happened, he would come in with a bang, with with another line to top it, yeah. Well, you know, like we were talking about that command performance, where with Lana Turner that he said, she said, Well, they've been looking at ham all night, and you're still here. Ah, big laugh. Haha, yeah. And he said, Now I'm bacon with the double entendre, you know, like, yeah, you burn me, whatever. But that was, I thought that was
 
</strong>Michael Hingson ** 42:51
cute, yeah, and he, and he is, clearly there had to be a whole lot more to him than than writing. And so I absolutely am convinced that there was a lot of bad living. And there was just, he was fast, he was good at it and them, and the more he got comfortable, because of those big crowds that they got him started, the better he became
 
<strong>Bill Johnson ** 43:16
absolutely you can there's a great book by, I know, do you know Bob mills? He was one, was one of Bob Hope's writers wrote a right and he explains the formula behind a lot of their jokes situation, and then it would have a payoff, you know, like, I don't know what happened, but now that you know this is set up in a setup and then the joke. Hope supposedly liked an economy of dialog. He didn't like a lot of language going from point A to point B to tell his joke. That's why the rapid fire delivery. And he had a lot of jokes in his shows. The radio shows had, at least, was it something like 10 jokes a minute?
 
</strong>Michael Hingson ** 44:08
Well, they were, they were very fast. And there were, we've got a few rehearsals of Bob Hope shows. And clearly some of the things that he did, because at first he wasn't getting the reaction that he thought he was going to get, but he pulled it out. And again, it's all because he was fast. He was good.
 
<strong>Bill Johnson ** 44:29
Yeah, I've got some blooper reels from some of the Christmas specials, and he'll try and try and try. And then finally, he'll say, take that card and tear it up, throw it away. And that's funnier than the joke itself.
 
</strong>Michael Hingson ** 44:44
Yeah, than the joke itself. It's really cute. So you obviously like performing. Does that run in your family?
 
<strong>Bill Johnson ** 44:55
Well, not necessarily, as I said, I'm kind of the black sheep of the. Family, because I was in the arts, they would rather have a more what do I want to say? A more safe career, a career choice as a you know, because entertaining, you're always wondering, well, where's my next job? Yeah, as opposed to something else, where you might have a better idea of what are your next paychecks coming? But I do have always had a day job, and this is sort of like my way to flex those creative muscles.
 
</strong>Michael Hingson ** 45:33
So what's your day job today? My
 
<strong>Bill Johnson ** 45:35
day job is I still do technical support for the good folks at Eminem's world on the script. Only they after covid happened, they closed the 3d movie that I was overseeing. And another fellow, when I do tech support, we just basically make sure the lights come on. And as well as I have a job at the College of Southern Nevada, on the support staff, trying to help folks who have English as a Second Language get a job. So I find those are both rewarding challenges.
 
</strong>Michael Hingson ** 46:15
It's a good thing I don't go to Eminem's world because I don't really care if the lights are on or not.
 
<strong>Bill Johnson ** 46:20
Oh, well, there you go. We need somebody here doing rim shots.
 
</strong>Michael Hingson ** 46:26
Yeah, you like dependent people are all alike. You know, you got to have all those lights. Yes, I don't know that I've been to Eminem's world. I've been to the Eminem store in New York City, but I don't think I've been to the one in Las Vegas.
 
<strong>Bill Johnson ** 46:40
I was actually at the opening of that Eminem store in New York City. Funny story, they know they have people that put on the character suits, right? And when I was there to help them kind of get their get acclimated to wearing those suits and then peering in front of people. Well, the kids were doing around, say, two in the afternoon. Well, the New York Times showed up at noon, one pick they wanted a picture of and so I had to put on the I was yellow, the peanut, and this other person that was there put on the red suit, and we walked down on 46th Street and started walking on the street, wave and and carrying on. I thought, Here I am. I finally made it to Broadway. Yeah, and I'm and I'm dressed as a nut so,
 
</strong>Michael Hingson ** 47:30
and you had Hershey right across the street,
 
<strong>Bill Johnson ** 47:32
right across the street, so I don't know. I imagine her, she's still there, probably still going head to head, to this
 
</strong>Michael Hingson ** 47:40
day, the last time I heard they were so well, I don't know, I don't know whether anything really changed with covid, but the last I heard they were
 
<strong>Bill Johnson ** 47:49
well, more powerful, Yeah, funny story.
 
</strong>Michael Hingson ** 47:56
Well, so you will, you travel basically anywhere to do a show? Are there any limits?
 
<strong>Bill Johnson ** 48:03
Or no, I'll go anywhere. My this tribute has taken me as far as Tokyo, Japan for the USO there. I've done shows in the Pacific and Guam I'm not too sure I want to travel internationally these days, but if somebody has an opportunity, I'll think about it. Funny thing happened at that, that show I did in Tokyo, I was, it was, it was a gala for the local uso honor the the troops who were serving in that area. So they had that representative from each branch that was serving our Navy, Marines and the Japan, nation of Japan now has what they call, this, the Civil Defense Group. I believe that's what they call because after World War Two, they signed that document saying they would not have an organized military. But right, they have their civil defense, and so we were honoring them, that there was a group, an Andrew sisters trio, performing, singing and dancing and and I was standing off off stage, just waiting to go on and finish the show. And this, this has been 20 years ago. Let me preface that this older Japanese gentleman came up to me, and he said, I would like to make a toast. And there was a lady in charge who, you know this was. There was some, some admirals there, and leaders of the Seventh Fleet were, were there. So everything had to be approved. Everything went according to schedule. The military events are just boom, boom, boom. And so I said, Well, okay, I need to ask Judy, when this Judy was in charge, when we can do this? And he just said, I want to make a tow. Toast. And I said, okay, but I have to clear it with Judy. Well, I finally got Judy and said that older Japanese man would like to make a toast. And she said, Yes, let him do whatever he wants. Turns out, he was an admiral in the Japanese Navy during during World War Two, and he was attending the event here, although these many years later, just as you know, everyone else was sure. So to bail myself out of it, I went back on said stage and said, And now, ladies and gentlemen, our honored guest would like to make a toast. And he, of course, I can't remember the toast, but as I at the time, I thought that was very sweet and very eloquent. So it's just these incredible little snippets of life you you go through. It's like, how could I ever know, when I was a five year old kid in Kansas, that Monday I'd be chatting with a world war two Admiral from the Japanese Navy, right? Just, it's just mind boggling.
 
</strong>Michael Hingson ** 51:06
So I'm curious. Bob Hope copyrighted a lot of his jokes. Are you able to still use them? Well, that's a
 
<strong>Bill Johnson ** 51:13
good question. Yes, he did. He copyrighted his jokes and everything, however, and I have spoken to the lawyer for the hope estate. There are the, what do you call that? It just flew out of my head that the the laws surrounding
 
</strong>Michael Hingson ** 51:32
intellectual property, copyright laws and intellectual property and public domain, yeah, yeah.
 
<strong>Bill Johnson ** 51:38
The song, thanks for the memory is in public domain, and hope would always change the lyrics to where he went because he hated the song. Supposedly he had, how did I get hung with that old dog of a song?
 
</strong>Michael Hingson ** 51:52
Yeah, well, he kept using it every week, so I can't believe it was too anti song. Yeah,
 
<strong>Bill Johnson ** 51:57
that's true, but the hope is they did copyright his jokes, but as long as I don't write a book and try to sell them as my jokes, I should be fine as well as I am. Allow you the those laws allow you to present impersonate someone, no matter who it is. You could impersonate your next door neighbor, even though he's not famous, as long as you do not do something to harm them, yeah, or represent it in an unflattering way
 
</strong>Michael Hingson ** 52:28
well, and clearly, what you're doing is pretty obvious to anyone who knows at all that it's Bob Hope and that you're trying to do a tribute to him. So I would think it would make sense that that would work
 
<strong>Bill Johnson ** 52:39
well it should and but the final caveat is that a reasonable person must come away from the show knowing full well they did not see the original. You must tell them. And Bob Hope's been gone for
 
</strong>Michael Hingson ** 52:55
many years. Yeah, 22 years now.
 
<strong>Bill Johnson ** 52:59
So that's usually not a problem, but that's how I finished my tribute as vice is, I usually wear a hat to complete the illusion, with the bill flecked up. I'll take the hat off and say, now if I could break character and tell about how hope was named an honorary veteran, and at the age of 94 it was an amendment passed by Congress designated him as an honorary veteran, and it was received unanimous bipartisan support
 
</strong>Michael Hingson ** 53:30
as it should yes and
 
<strong>Bill Johnson ** 53:33
Hope went on to say, sort of all the awards I've received in my lifetime being now being listed among the men and women I admire the most. This is my greatest honor, so that's a good way for me to wrap up my tributes whenever possible.
 
</strong>Michael Hingson ** 53:54
Do you have, oh, go ahead, no,
 
<strong>Bill Johnson ** 53:56
I was gonna say there's another funny story. You know, hope lived to be 100 Yeah, and George Burns.
 
</strong>Michael Hingson ** 54:03
George Burns, lived to be 100
 
<strong>Bill Johnson ** 54:05
lived to be 100 Supposedly, the two of them had a bet as to who would live the longest. Now, the thing is, what were the stakes and how do you collect? Yeah, because some guy, you're not going to be there. But in any event, George Burns was born in the 1890s and so he was older than hope. Hope was born in 1903 George Burns lived to be 100 years and 10 days old. Bob Hope lived to be 100 years and 59 days
 
54:41
Oh,
 
</strong>Bill Johnson ** 54:42
so hope. Well, the story goes that in his final, final months, he was just he was pretty much bedridden and slept and slept a lot. His wife, Dolores went to his bedside. He had that 100 years 10 day mark, and she said. Well, Bob, you won the bet. You have now lived longer than George Burns. And supposedly, even though he was fat, he was like they thought he was asleep, this huge smile just curled up his lips so he heard, that's great.
 
<strong>Michael Hingson ** 55:18
That's great. Well, if, if you have, do you have something that you could do for us, or do you have something that you could play or something that would give us just a little flavor?
 
</strong>Bill Johnson ** 55:28
Um, yeah, I Well, if you, I would tell your listeners that they want to catch a little bit more. They can go to my website, Bill Johnson <a href="http://entertainment.com" rel="nofollow">entertainment.com</a>, and there's some video clips there, but I like to do is that hope would always, he would always joke about traveling to the event, and that's how I like to begin my shows with him arriving. Since I just flew in on a wing of prayer. I was on the wing because as a soldier, I wouldn't have a prayer nicely. My flight was very nice, but the plane was rather old. In fact, the pilot sat behind me wearing goggles and a scarf. This plane was so old that Lindbergh's lunch was still on the seat. The fasten seat belt sign was in Latin. To get to the washroom, you had to crawl out on the wing. But I come on, folks, I said, to get to the washroom, you had to crawl out of the wing. But hey, I don't know about you, but I have a fear of flying that dates back to my childhood. See, when I was a baby being delivered by the stork, that blasted bird dropped me from 400 feet. Yeah, he did that to stay out of the range my father's shotgun. See, Dad already had my brothers, Eenie, Meenie and Miney. When I came along, he didn't want
 
56:55
no moat. I get it just
 
<strong>Bill Johnson ** 57:00
it goes along in those words. Well, we are,
 
</strong>Michael Hingson ** 57:05
we are definitely going to have to just work out doing a radio show and getting you to to do a whole show, and we'll have to get some other people to go along with it. We'll figure it out. Oh, that sounds great. I would buy a lot of fun to do. Count me in. Well, I want to thank you for being here. This has been absolutely wonderful to be able to talk about Bob Hope and to talk about you. Even more important, I'm sure that Bob Hope is monitoring from somewhere, but by the same token, you're here and we're here, so we do get to talk about you, which is important to do as
 
<strong>Bill Johnson ** 57:41
well. Well, that's very kind, Michael. I was hopeful that you would be at the rips.
 
</strong>Michael Hingson ** 57:47
I was planning on it because I wanted to, I want to really do the Richard diamond show. I'll, I told you I'd send you the command performance that we talked about Dick Tracy and B flat, or, for goodness sakes, is he ever going to marry Tess true heart? Oh yes. And I'll also send you the Richard diamond that we're going to do the next time I'm able to be at the rep show. It's, it's
 
<strong>Bill Johnson ** 58:06
really hilarious. Oh, that sounds great.
 
</strong>Michael Hingson ** 58:09
But I want to thank you for being here once again. Tell us your website.
 
<strong>Bill Johnson ** 58:14
My website is, it's my name and followed by entertain Bill Johnson, <a href="http://entertainment.com" rel="nofollow">entertainment.com</a> there's there's some video clips there, and some great pictures of some of the folks I've had the pleasure of meeting and performing with. I don't want to name drop, but just to give the the act a little more credence, pictures with Les Brown Jr. Rest his soul. I did it floored. I was able to do a show with Lee Greenwood on the island of Maui Wow, as well as perform with Wayne Newton at Fort Hood, Texas. Wayne Newton actually took over for Bob Hope with the USO when Bob just got too old to travel. Yeah, so, so that's just for a humble, humble guy. It's some incredible stories
 
</strong>Michael Hingson ** 59:19
well, and you're keeping some wonderful memories alive, and we'll definitely have to do something with that. But I want to thank you for for being here and again. Bill Johnson, <a href="http://entertainment.com" rel="nofollow">entertainment.com</a>, so go check it out, folks and and there's a lot of old radio out there online. We've talked about yesterday <a href="http://usa.com" rel="nofollow">usa.com</a> or yesterday <a href="http://usa.net" rel="nofollow">usa.net</a> they're the same. You can listen. You can go to reps online, R, E, P, S online, and listen to a lot of radio programs there. There are a number of people we've had Carl Amari on who several years ago, did come. Complete redos of all of the Twilight zones, and he made them scripts for radio, which was a lot of fun. Have you ever heard any of those?
 
<strong>Bill Johnson ** 1:00:07
I've never heard. I was a big fan of the show when it was on TV, but I never heard any of the
 
</strong>Michael Hingson ** 1:00:12
radio. Stacy Keach Jr is is the Rod Serling character, but, oh yeah, Twilight radio,
 
<strong>Bill Johnson ** 1:00:19
that's great. I will check it out,
 
</strong>Michael Hingson ** 1:00:22
or we'll send you some that's even better. But I want to thank you for being here, and thank you all for being here with us. I hope you had fun today. It's a little bit different than some of the things that we've done on the podcast, but I think it makes it all the more fun. So thanks for being here. Please let us know what you think. Email me. I'd love to hear from you. Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to get your thoughts wherever you're listening. Please give us a five star review. We appreciate those a lot. Tell other people about the podcast. We really would like to get as many people listening as we can, and we want to be sure to do the kinds of things you want on the podcast. So if you know anyone else who ought to be on the podcast, Bill, that goes for you as well, please introduce us. We're always looking for more people to come on unstoppable mindset that we get a chance to chat with. So hope that you'll all do that and again. Bill, I want to thank you one more time for being here. This has been fun.
 
<strong>Bill Johnson ** 1:01:21
This has been a blast. Michael, thank you so much for having me. I really enjoyed it.
 
</strong>Michael Hingson ** 1:01:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Audience Connection the Bob Hope way with Bill Johnson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/404314ab-902f-4d33-b354-a55cdc026dba.mp3?source=rss&amp;ext=asset.mp3" length="91557889" type="audio/mpeg" />
<itunes:episode>380</itunes:episode>
</item>
<item><title>Episode 379 – Unstoppable Lessons From Peter William Murphy: Turn Small Choices Into Big Change</title>
<guid isPermaLink="false">https://pinecast.com/guid/a4928441-827a-4632-b9be-1eebbee407cc</guid>
<pubDate>Tue, 14 Oct 2025 10:00:08 -0000</pubDate>

<itunes:duration>01:02:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/272e5d5a-1923-437c-b630-7be2f1b79c39/UM379-Peter_William_Murphy-Cover_Art.jpg" />
<description><![CDATA[<p>Ever feel like you had to start over from zero? I sit down with writer and teacher Peter William Murphy, an Irish expat who rebuilt after a family business collapse, a serious injury, and a move to Reunion Island that reset his path. I wanted to understand what it really takes to choose growth when life gets loud, and Peter shows us how clear decisions, steady practice, and honest support can open new doors.</p>
<p>We talk about the power of owning your choices, moving through anxiety, and asking for help before pride gets in the way. Peter explains how he built Peak English to help students raise their IELTS scores and change their futures. We get into how online teaching actually works when you design it with care, why in-person connection still matters, and how writing became a tool for clarity, confidence, and service.</p>
<p>What I love most in this conversation is Peter’s calm style of resilience. It is not flashy. It is daily. If you are starting over, switching careers, or simply trying to make your next decision with intention, you will hear practical steps you can use right away. I think you will walk away encouraged, with a clearer view of what steady progress looks like and how to keep going when the ground shifts under your feet.
 
<strong>Highlights:</strong>
 
00:10 – Meet the guest and set the theme of choosing growth over comfort.
01:12 – Hear how a family hospitality legacy shaped early values and work ethic.
02:25 – Learn how the 2008 crash ended the bar and pushed a search for a new path.
07:37 – See why a one-way ticket to Reunion Island became a turning point.
10:11 – Follow the move into teaching without a degree and the first classroom wins.
14:20 – Pick up online teaching tactics like gamification and lesson design.
15:56 – Understand imposter syndrome and the pivot into writing and Peak English.
21:16 – Get a clear take on when online learning works and when it does not.
28:38 – Compare virtual vs. in-person speaking for connection and impact.
32:41 – Learn Peak English’s mission to make IELTS success more accessible.
46:32 – Try a simple decision tool: write pros and cons and choose with intent.
54:55 – Hear the advice to younger self: talk to someone sooner and keep going
 
<strong>About the Guest:</strong>
 
Peter William Murphy is an Irish writer, educator, and host whose path has been anything but conventional. Raised in a small family-run hotel on Ireland’s west coast, Peter immigrated to America following the hotel’s closure, attending school there before returning home to rediscover his Irish roots—and a deep love for sport. But beneath the rugby and soccer fields, a creative instinct stirred.
 
When the 2008 crash brought down his family’s business for a second time, Peter booked a one-way ticket to an island off the coast of Madagascar with just €20 and no job prospects. After a brief period of sleeping rough, he was helped by strangers who offered support without judgment—a lesson in quiet empathy that never left him.
 
Peter made his name on Medium, where he was curated 39 times for his memoir-style essays on travel and the lessons learned along the way, before pivoting to sharp, comedic takes on current affairs. Notable among his growing body of work are original characters like Jack Hennessy, a wry Irish journalist with a nose for trouble, and the Rick and Morty-inspired duo, Peta and Freeman—two chaotic, absurdist voices that serve as both satire and self-reflection. He now splits his creative focus between personal essays, humor writing, and his new livestream comedy podcast, The Peter and Philip Show, which he co-hosts with author Philip Ogley and which is gaining a mini-cult following on Substack. Peter is currently working on a book loosely inspired by his global misadventures, missteps, and the redemptive power of human connection.
 
Some of Peter’s creative and personal heroes include Hunter S. Thompson, Ernest Hemingway, Matt Stone and Trey Parker, as well as his mother, father, and brother—who continue to inspire his voice, values, and pursuit of honest storytelling.
 
Peter is currently developing the Peta and Freeman series into a comic and is halfway through writing his first novel, The Red Beach in Paradise, which tells the story of his time on Réunion Island through the fictional lens of Jack Hennessy. While Peter still teaches full-time with his own private students, he is also working on opening an online school to help students prepare for exams and gain university admission across Europe. Every cent he earns from his writing goes directly toward making that school a reality.
 
<strong>Ways to connect with Peter:</strong>
 
My GoFundMe to fund the school: <a href="https://www.gofundme.com/f/open-a-language-workshop-that-will-help-children/cl/o?utm_campaign=fp_sharesheet&amp;utm_content=amp13_t1&amp;utm_medium=customer&amp;utm_source=copy_link&amp;lang=en_US&amp;attribution_id=sl%3A23896c40-2f98-4b6a-b97c-1d7483d37972&amp;ts=1753253712" rel="nofollow">Link here</a>
Peak English Instagram account: <a href="https://www.instagram.com/peakenglish.online?utm_source=ig_web_button_share_sheet&amp;igsh=eWw2emNmdXZpdHhs" rel="nofollow">Link here</a>
Peak English TikTok: <a href="https://www.tiktok.com/@peakeslenglish" rel="nofollow">Link here</a>
My substack that contains writing and podcasts: <a href="https://theredbeachinparadise.substack.com/" rel="nofollow">Link here</a>
My Medium Account: <a href="https://medium.com/@pwbmurphy" rel="nofollow">Link here</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, everyone. Welcome wherever you happen to be to unstoppable mindset where inclusion, diversity and the unexpected meet. And today, I think we're mostly going to get to do the unexpected, which is anything that doesn't have to do with inclusion or diversity. Peter Murphy, or Peter William Murphy, as he refers to himself in all the emails that he sends to me, is a writer. He has been a teacher, has an interesting story, I think, all the way around, and I'm not going to tell it, because it's more fun to listen to him tell it, and we'll see what we can learn from it and how we progress. So anyway, Peter, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
<strong>Peter William Murphy ** 02:00
Thank you so much for having me. I really appreciate it.
 
</strong>Michael Hingson ** 02:03
And although Peter is Irish, he's in Turkey today, or he's he's over there, so he does move around, as you're going to learn in the course of this next hour or so. So why don't we start, why don't you tell us, kind of about the early Peter, growing up and so on.
 
<strong>Peter William Murphy ** 02:19
Um, well, I'm from truly, county Terry in Ireland, beautiful small town in the west coast, the Southwest we I come from a family of Hoteliers and publicans. My great grand Well, yeah, my great grandfather had the Meadowlands hotel in Chile, and then passed to my grandfather. But then after that, my father decided to open up his own bar. And that's kind of where after growing up, you know, around the hotel and, you know, seeing all the customers talking to people, very social kind of atmosphere, but unfortunately, it closed down. We had to move to America, back to Ireland. I attended Glendale Abbey school in County Limerick and yeah, I had a great upbringing, great family, but unfortunately, I never really liked school, if I'm be honest with you, which is a strange thing for a teacher today, I did not do well in school. I did just okay. But after the economic crash in 2008 Unfortunately, our family business closed down, so I had to try and find my own path. It was a little bit different than Ireland and I took off, got myself a teaching cert, and went to Reunion Island. And from there, my story kind of took off, and it's kind of where I learned a lot of my lessons. And after that, I just kept on going and didn't stop.
 
</strong>Michael Hingson ** 03:59
So why did the family business closed down the first time.
 
<strong>Peter William Murphy ** 04:04
The first time was because my grandfather basically needed a retirement, and he sold the hotel. And then my father then decided to open up his own bar, and just rising then 10 years later, that closed down during in 2011 I think there is a big economic crash in Ireland, rents went up. People weren't eating or socializing like they were, and through no fault of RL, it was just time to close the doors, which was a pity, because name of the bar was wooly Darcy's. It was a fantastic bar, very social, no televisions, very traditional, and yeah, so we all kind of had to go off and find other ways. And, you know, figure out who we are without, say, bars or. Hells or general hospitality and so kind of, yeah, right.
 
</strong>Michael Hingson ** 05:06
Well, so what? What was the reason for commuting or immigrating all the way to America after that?
 
<strong>Peter William Murphy ** 05:14
Well, we immigrated to America after
 
</strong>Michael Hingson ** 05:17
the hotel, yeah, after the hotel closed, right?
 
<strong>Peter William Murphy ** 05:21
Yeah, that was in 1998 and we were there for maybe two years, I believe, I'm not sure, and went to school there. My father worked in summers pubs, which is owned by my uncle in Boston, and then he made enough money to come back to Ireland in 2000 and open up his own bar. But yeah, it's just,
 
</strong>Michael Hingson ** 05:49
why America? Why America? When the hotel closed, half
 
<strong>Peter William Murphy ** 05:53
our family live over there, so my mom's side of the family live in America. Yeah, okay,
 
</strong>Michael Hingson ** 05:59
well, that makes it a little bit more logical that you would you would consider doing that.
 
<strong>Peter William Murphy ** 06:05
Oh, I loved it, Michael. I After, after two weeks, I was no longer Irish. I was playing baseball, eating pizza. I good American accent. I loved America, I
 
</strong>Michael Hingson ** 06:17
must say now, so are you in the Boston area?
 
<strong>Peter William Murphy ** 06:21
Yeah, we lived in West Roxbury, okay, just outside the city.
 
</strong>Michael Hingson ** 06:26
I lived in Winthrop Massachusetts, which is by East Boston, for three years. Very nice. So I never really got a Boston accent, but I do know how to say things like, pack your kind of have a yacht, you know? I can, I can still do it. Great accent, actually, but that's lovely. But I enjoyed being in Boston and just being around all the history. It's pretty, pretty amazing. But then you move back to Ireland, so that worked out, and he started a bar, and then you did that. So when, when that closed, and then you left again? Why did you leave again?
 
<strong>Peter William Murphy ** 07:06
Uh, basically, um, it feels difficult, kind of speaking about publicly, but I, I was kind of Joe there's, and I say that because there are people out there with bigger problems than me like I was a rugby player and the son of a publican. So for my formative years, my identity, for me at least, was kind of set. I was either going to be a rugby player or I was going to work in a bar or go into hotel management or something like that, but I had a pretty horrific leg injury during rugby training, and I suffered a few blows to the head, and then the bar closed down, so it was like one year you kind of had it all figured out. And then going into university as a young man, I had nothing. I could barely really walk I my family identity was gone. We're in the midst of a economic crash, a depression, and then I kind of developed my own sort of depression, but I, at the time, I didn't know it was depression. It's only Lacher that, when I spoke about it to professional that I kind of, we kind of spoke through and just said, Yeah, that's what it was. So I kind of, I wouldn't say, lied to my parents, but I told my mom, who's listening? Hi, Mom, I love you that I got a job in France, and I'd gotten an English certificate, and I didn't want to do University. I wanted to take a year out because I just couldn't handle it. Um, so, you know, I thought solving my problems would, you know, going away would solve my problems. So I there was no job in France. In fact, I wasn't going to France. I booked a one way ticket to Reunion Island, which is an island often called to the Madagascar in the Indian Ocean.
 
</strong>Michael Hingson ** 09:22
So why there? Why there? Because my friend
 
<strong>Peter William Murphy ** 09:26
was there, and he was there getting University credits for his degree. And, you know, back then, I wasn't a very good listener. I was a bit silly. I'm sure he told me all the details, but I just, I just heard son see maybe a job, and it's not and it's not Ireland, you know, it's not gray, it's not depressed. People aren't on social welfare. Let's, let's go. So I booked a one way ticket with what remained in my savings. And blew over there. And Michael, I'm going to be honest with you, when I landed at the airport in fentanyl, and I was hit with the hot Island air, and I could see it the volcano and, you know, the blue ocean surrounding me, I immediately regretted my decision. I want to go home, but I couldn't, because I had no money to buy a return ticket. So then the kind of Island Adventure kind of started, and yeah, I was stuck there for two years trying to get home.
 
</strong>Michael Hingson ** 10:34
Did you ever kind of make peace with all that and decide that maybe it wasn't such a bad place?
 
<strong>Peter William Murphy ** 10:40
Yeah, I, I, I kind of, because I'm a storyteller. I love writing, so I'm good at, kind of, you know, I wouldn't say I think all writers are good at, you know, giving dramatic effect. You know, maybe there, there's instead of one shark, there's five sharks. Instead of a storm, it's a cyclone. But when I would tell people about it, I would say it was difficult, but looking back at it now, it was probably the best thing I ever did, just taking that leap and going for it.
 
</strong>Michael Hingson ** 11:19
Did you ever finish in going to university? Or did you ever
 
<strong>Peter William Murphy ** 11:23
No, I just kept going. Kept going, kept going. I I got a job teaching English at a course. A lady by the name of Daniela from Angola gave me my first ever job, and you know, we hit it off. And this is back in 2011 or 12. I After about six or seven months working with her, so all the kids love me, the students love me. I learned a lot about her kind of holistic approach to education and teaching, and we were speaking in her kitchen one day, and she says, okay, when all this is over, what are you going to do? And I said, Well, I'm going to try and open up my own school. And she seemed surprised, but yeah, over 1310, or 11 years later, I'm not sure that's exactly what I'm trying to do now, is open up my own school.
 
</strong>Michael Hingson ** 12:21
Tell
 
<strong>Peter William Murphy ** 12:22
me about the school. Well, my wife, well, I'll go back a little bit. When I finally built up enough money to fly home, I got a job working with a man from America, actually teaching students in Cork. And I said I wasn't ready to go back to university just yet. I'd been in university for three years before I left, and it just something wasn't clicking with me. I'm an intelligent enough person, but in university just something, it just wasn't clicking. So I've decided to, you know, go to Turkey, simply because it was, you know, the closest. It wasn't like France, which is familiar, and it wasn't like, you know, far away, like China or somewhere like that. So I went there and got a job. But within six months, I think I landed a very, very good job at the top private school there, and they knew that I didn't have a degree. They just knew that I had selfless certificates and TEFL and other English certificates. But they have about 60 campuses in Turkey, and they gave me, and one of them is a university in Istanbul. So I was given a lot of education. By then, I was kind of a teacher for 15th. I observed, if I was doing a lesson, I'd be observed lots of seminars, getting more certificates, learning more and more. And you know that as time went on, I just kind of became Mr. Murphy, you know what I mean? I became a teacher, kind of, I proved myself, and just my students started getting good results. The parents were very fond of me. My colleagues were fond of me, my boss, my principal was fond of me. So I went from kind of not really having any identity, not knowing what I was doing, to kind of having it. So I stayed working in this big school for eight years, and to get back to kind of your question on the degree and the school i i was chosen by them to give a talk in Istanbul to all my peers on online methodology and how I help kids. Do you know? With gamifications, using the right websites for them, things like this, I slowly became very adept at, and they asked me to do it the second year. And then I got offered by Pierce in Turkey, which is an educational publishing company, and to do seminars on their behalf. And then this is, it was the first time since I left Ireland. This was in 2002 or three where I began to have imposter syndrome, where I was like, Okay, I know I'm good, but am I better than the people who I'm, who I'm speaking to, you know, and I raised this with the person who gave me the opportunity, and he said, Everyone feels, feels this way, you know. But I couldn't shake it, so I decided to in 2023 to step back from teaching, and I told my principal that I'm going to take some time away from it, and I became a writer on medium, and my writing on medium then took off. I started making a lot of money, and I found myself in this little hole where everything I was I was trying, was working for me, but it still didn't feel like something that I could 100% stick with well, which is why I started writing the book, and then it's why my wife and I decided to open up our own course, which will be a methodology, kind of created by the two of us, a curriculum, curriculum created by the two of us, which will have third party eyes who will sign off on it, and it's called Peak English, and we'll take it from there. So that's kind of my long answer to your very simple question.
 
</strong>Michael Hingson ** 17:05
Sorry, Kay, that's fine. Going back to when you went to Reunion Island. Do you think there was something deeper than just escaping from Ireland and the life you had, or you think it was just that simple?
 
<strong>Peter William Murphy ** 17:24
Um, yeah, it's strange, because I have a great relationship. My brother, my father and my mother were all very close. But I, I think, I think I became afraid of life, you know, because, you know, my father's my hero, of course, and he's a well respected man in the community. He He was awarded, I can't remember the name of the award, but basically, best host of the Year, Best host in Ireland last year by the hospitality board in the country. And when I saw what the economic crash did to him, it didn't break him, but when I saw that what it did to him, I was like, my god, if life can do that to my dad, take away his bar, you know, make him sad, or whatever it's like, what's it going to do to someone like me, you know, so I became very afraid of life, and I suppose I just wanted to go somewhere that felt other worldly, and that just felt so different, you know, that just so different, Yeah,
 
</strong>Michael Hingson ** 18:38
well, and, and now you say that you really feel that it was the best decision that you could make.
 
<strong>Peter William Murphy ** 18:48
Yeah, I wouldn't change it for the world. I mean, I've got some great stories. Yeah, halfway through a book about it now. So hopefully in the next year, that book will hopefully get published, and if not, I'll put it out there myself.
 
</strong>Michael Hingson ** 19:06
So when the pandemic hit, how did that affect or deal with your teaching and so on? Because you were teaching all that time since you you stepped back from that in 2023 so you must have had to deal with a lot of stuff with the pandemic, I would think,
 
<strong>Peter William Murphy ** 19:25
yeah, I know a lot of people suffered during the pandemic, but if I'm going to speak, it was difficult for everyone, but if I'm going to just for me in my apartment in Turkey, it was a good pandemic for me, you know, I took the opportunity to learn the guitar, get better at my job, did a lot of study, got more certificates, and also. Uh, I was familiar with Zoom before the big zoom thing happened. So I kind of knew before our first online lesson. You know, I spent about maybe three weeks because we went into lockdown in Turkey, I think March 2020, I believe we were a bit Lacher than most, but we, we stopped school in February, I think, and there was about a two or three week time where they were trying to figure it out. And, you know, you you know, everyone's going to go. If America and England are go and China are locked down. We're going to be locked down too. So I started doing tutorials on Zoom Near Pod, other online teaching websites, and started learning about them. So when the first lesson started on Zoom, I was really good at it, and all the students loved it. I wasn't the only teacher who did that. Lots of my colleagues I did that. But, you know, the pandemic was definitely a time where a lot of us who were lucky enough not to get ill were able to, you know, put more strings to our boat, right?
 
</strong>Michael Hingson ** 21:24
What do you think about all the discussions and all the arguments and all the conversations that go on now about online teaching as opposed to doing it live, and where, where all of it fits in. Can people really do it, you know, kind of what are your thoughts
 
<strong>Peter William Murphy ** 21:47
for children? I do not recommend this as the primary source of their education. I believe that socializing is very important for them, even having a teacher. You know, one of the biggest things you can do as a teacher with your classroom management is where you stand in the classroom. You know, being able to observe the students, then knowing that you're there as a present all the materials that you would have in the classroom. These are all things that actually, they need something small, but they do help kids that kind of five minute break every 14 minutes where they can run outside, keep a ball around and talk to each other. That's really important, yeah. But if you're talking about maybe between the 18 and up age group, I think it depends on the person. I've had students who who are prepared for IELTS, and they have needed a top score, and only have three months, and we've been face to face, working, helping them with their writing, doing everything, and it just doesn't work. There's something about the school environment where it just doesn't rub off on them. But then the minute you get them online and you start introducing games, you gamify it, just do lots of different things with them, for some reason they feel more comfortable. It could be an anxiety thing could be where they just feel more relaxed. At home, everyone's different, but for children, from my experience, definitely face to face learning is the best. Zoom is okay in an emergency. I do not recommend hybrid learning whatsoever.
 
</strong>Michael Hingson ** 23:40
Yeah, it's a it's a challenge. I know, for me personally, I can do online and, or and, or I can do things in person, in terms of learning and so on. I'm used to doing a lot of things outside of the typical corporate or office environment. So I can do that, but I also value and appreciate the social interaction when you go into an office and you have an opportunity to to meet with people. The only thing I would would say is way too often, unfortunately, people socialize so much that they forget in a work environment, you're really there to work and really need to figure out how to focus more on getting the job done. But I think there are a lot of aspects to that as well, because it isn't necessarily that people are lazy, but by the same token, if they don't really recognize what the job is about and what they're doing and that they have to put the appropriate time into it, or figure out a way to put in the appropriate time, then that's, you know, an issue too.
 
<strong>Peter William Murphy ** 24:58
Yeah, I would, you percent people. Be With You.
 
</strong>Michael Hingson ** 25:01
I think that, yeah, it's interesting. I've had a few people on the podcast here where we've talked about time management. We've talked about how people work in Europe, as opposed to in the United States, and some of the statistics that show that, in reality, if people put in longer days, but don't spend as many days at work, like if you put in 410, hour days, as opposed to five, eight hour days or something like that, you tend to get more work done, which I think is very interesting.
 
<strong>Peter William Murphy ** 25:36
Yeah, I've noticed that too, since I started working at home more and more. That I had a discussion with my wife the other day, and I said, you know, I think I need to rent an office, you know, because whilst I do like having, you know, low overheads and not paying rent. There is something about getting up in the morning, putting on a nice shirt, black coffee, and walk to the office. And you know, have your work day. One thing that I'm noticing is working online, with writing and helping students, is I'll wake up at 5am and I'll shower and I'll I'll work from 6am until midnight, and I am looking at my looking at myself in the mirror the next day and saying, Joe, this is unsustainable, like we It's you can say to yourself, oh, sure, just, you know, make your own routine. But it's very hard to stick to a routine if you are, you know, writing articles, if you have meetings at various times throughout the day, if you're dealing with multiple time zones. So there's, there is something attractive of going back and renting an office, you know, having a base where work is work and home is home. Yeah,
 
</strong>Michael Hingson ** 27:10
and I, and I appreciate that. I, I personally am able to work at home and separate that out. But I do know what you're what you're saying. And not everyone can do that. I've just done that a lot in my life because I've worked for companies where I worked remotely anyway, so I'm used to that, but I also appreciate your discipline. I'm sorry
 
<strong>Peter William Murphy ** 27:35
you've got discipline. It's something I need to work
 
</strong>Michael Hingson ** 27:38
on. Well, I guess that's probably it, yeah, I guess that's that's probably it. And I have enough other things during the day that demand time. So for example, at five o'clock, that's the time to feed the guide dog, and he wants to eat. And if I don't do that, I'm going to hear about it. So what's your dog's name? His name is Alamo. Like the Alamo? Yeah. So, you know, the issue is that I do have some things to help keep me honest, but, yeah, I can be fairly well disciplined with it, and I can make that work, and I understand that a lot of people can't. The other thing for me being a public speaker is I'm not as great a fan of speaking virtually, speaking online, as I am speaking in person. And the reason is, and it took me a while to kind of figure out why I didn't really like it as much as as probably some people that I don't have nearly the same kind of connection with the audience to whom I'm speaking if I'm doing it online, and I don't get to hear their reactions to things that I say. And for me, having that audio interaction, those auditory signals are part of what tells me if I'm doing a good job or not. On the other hand, I've done this long enough that I can pretty well tell what's probably going to work and what's not. So I'm perfectly happy to do virtual presentations, but if I have a choice, I like to do it in person, right?
 
<strong>Peter William Murphy ** 29:09
Yeah, I agree with you there. There is something very cool about being up on stage, yeah, and talking to a lot of people, but my favorite part has to be afterwards, when you're having the teas and the coffees and you're talking to everybody in the lobby. I really do love that part.
 
</strong>Michael Hingson ** 29:29
Oh, yeah. Well, and I try to integrate some of that even into the talks that I give, so that I have audiences participating. And sometimes the participation may be that I ask them something to answer, and sometimes it's how I tell a story to draw them in. And I've had any number of people tell me we were just following you down the stairs in the World Trade Center as you were telling the story. You were just so. Vivid with what you were saying. We were right there with you. And that's the thing that I think is a lot harder to do in a virtual environment than it is in a in an environment where you're actually speaking to people.
 
<strong>Peter William Murphy ** 30:13
Yeah, that's I told you when we had a chat before I came on, that it's really great honor to speak to you. And you know, I really do love your story and the way that you tell it, and of course, about your guide dog that led you out. It's really like an amazing story
 
</strong>Michael Hingson ** 30:36
well, and you know, it's it, it's a team effort. Both of us had jobs to do, and it was a matter of me being the team leader and keeping the team on course and doing the things that we needed to do. But it did work out well, and I'm glad about that. So it's that's important, but tell me more about the school that you're trying to start as you're working toward it, what will it be? Well, we
 
<strong>Peter William Murphy ** 31:07
are deadline to open it up was in three weeks ago, we found three buildings. I can't go into the detail, but it's, let's just say that, you know, someone said one price in the advertisements, and then when we got face to face, there was a new price. There was a lot of that kind of carry on. So my wife and I had a discussion, and we said, let's put peak English online first and get a base in because we do plan to either maybe perhaps move to Ireland in the future. So it is going to have to be a business that can, you know, move anywhere. We are going to have to have a online base. We've started working with the school in Brazil, and we've got some clients in Saudi Arabia and Qatar. So it's a nice space to get online at the moment, as we head into September, when all the kids are back to school, and then we will start small. We on sub stack. I started a small GoFundMe to help me reach my goal before the deadline, and people were very, very supportive. They gained a lot of traction. And then I spoke with my subscribers, and I said I gave them the plan because I like to tell them to know what's going to happen if they're paid subscribers, because everything I make from my writing goes directly back into education. So everything I make from medium top back, everything it goes towards building the school. And we are now going to go into September on a good footing, but we're going to have to downsize our expectations and perhaps buy some or smaller but our methodology and our mission will remain the same, to make education affordable, to help students pass their IELTS exams, to give them an opportunity to go work in Canada, America, the UK, Ireland.
 
</strong>Michael Hingson ** 33:15
So yes, that's peak English. Well, there you go. Which is, which is pretty cool. Well, what does your wife work? Or does she just help you with the school? Or what does she do?
 
<strong>Peter William Murphy ** 33:26
My wife? What does she do? My wife is an artist. She's a gamer, she's a teacher and she's a website designer. She's everything. She's the Peter whisperer. She's definitely good at when I'm in a whirlwind writing or, you know, I'll do too many things at once. She's, she's like a tablet for ADHD. I think she just, she's good at, kind of directing me calm down. So she she knows everything. Michael, she's a teacher, English language teacher. Graduated from Palm college, university, and she worked in an ink, in a in a college, and she's just about to embark on her Master's. So one of us will get that degree.
 
</strong>Michael Hingson ** 34:18
Yeah, one way or another, you'll have one in the family. Yeah,
 
<strong>Peter William Murphy ** 34:22
exactly. Well, she has one, but she'll get a master's. Yeah,
 
</strong>Michael Hingson ** 34:26
you'll have a master's in the family. Do you have any children? No, no, no, we're children. No children yet? Well, that's another thing to look forward to in in the future, which is, which is,
 
<strong>Peter William Murphy ** 34:38
where we don't know what to do. We love turkey, but also we want them to have a, you know, a Turkish. We want them to, you know, have an appreciation for Turkey and for Ireland. So we're trying to figure out where would be the best place to to raise kids in the in. You know, current global environment. And you know, despite all the trouble that Ireland has in 2008 every time I go home, it's still solid ground. And you know, it's the older I get, the more I'm kind of, I think we will end up there eventually, but we'll see. Yeah, well,
 
</strong>Michael Hingson ** 35:28
it'll all work out in time. I suspect you strike me as individuals. Yeah, you strike me as a person that will, will make things work out. And you're, you're willing to step back and and do it in a methodical and in very positive way, which is, which is pretty cool. Well, tell me about some of your writing. What kind of what have you written?
 
<strong>Peter William Murphy ** 35:54
Well, I told you about the book. I'm halfway through. It's the working title is becoming useful. Then on medium, I started writing about mental health, and I got imposter syndrome again. Of course, there's nothing wrong with writing anecdotally about your experience, but sometimes on the internet, it's probably better not to talk about kind of medical kind of things, you know what I mean. So I said, well, what could I pivot to? And I started writing travel memoirs about my time on the island, and I ended up getting curated about 40 times by medium selected for curation is basically where they choose the staff choose your story, and they give it a boost into the algorithm, and basically it just gets sent all over the internet. So that happened 40 times. Then I wrote for your tango, which is a New York based website. And then after a year and a half on medium, I pivoted to sub stack, where I continued to do my writing. And about three months ago, sub stack began doing live streams, kind of like on YouTube or Instagram, they have these live streams on sub stack. So I didn't feel comfortable talking about my teaching on sub stack, because I felt like my my writing persona, not that it's controversial, had its own space in my life, so I kept it separate from my teaching, and I spoke with a friend, and we saw everyone on Sub stack was doing these live one hour streams. So we thought we would do a comedy show. So we started doing these 1015, minute comedy shows live on substack, and they became very popular. And a lot of you know big authors like Walter Reed, Robin wilding, who would be very popular on that website came on as guest, and it's kind of this new outlet where everything leads back to teaching, where I'm learning about video editing now and how to reach an audience, and then straight away, with peak English, I said, Okay, so that's that. Now I know more about how the internet works, so now open up a Tiktok and an Instagram and, you know, focus that into peak English. So our Instagram account now is growing. It's got close to 1000 followers, and our Tiktok is just open. So, yeah, going to use what I learned from sub stack to reach more students give more tips on how to pass exams on other social platforms.
 
</strong>Michael Hingson ** 39:12
Okay, and you've, you've created some fictional characters along the way, haven't you?
 
<strong>Peter William Murphy ** 39:20
Yeah, I have Peter and Freeman, who have a small little cult following on on substack, kind of based on a relationship I have with a friend of mine and my brother and I. My brother has done the Olympics. He's done the not as an athlete, but he's worked for Warner Brothers and other companies, doing the filming of it, and we're both very much in the film. We're working on a script, and we're trying to develop something at the moment together. Of course, our day jobs are our main focus, but it's very nice to have a similar interest with your brother, that you can just work. Worked on together, you know,
 
</strong>Michael Hingson ** 40:01
yeah, well, you know, back in the days of old radio, there was a ven Troy lacherist, Edgar Bergen, who had his creature, Charlie McCarthy. And it was interesting that a lot of times Charlie spoke for Edgar. Edgar would, would would communicate through Charlie, as opposed to just communicating himself, and it was a way that he felt comfortable doing, which was interesting.
 
<strong>Peter William Murphy ** 40:32
Yeah, that's interesting with Murphy's Law, which is my medium pending, after about a year and a half, I, you know, I said I can't keep writing about the island or this or that, or memoirs. I have to try grow as a writer. So I started trying different styles. I started writing a satire. I started writing a political satire or just pure comedy pieces. And lo and behold, I was okay at it, and they gained traction, and they were funny. And this is strange, so then Murphy's law went to kind of satire. And then I started writing about politics, say what's happening in the USA, the friction over there, some other world events. And I enjoyed it. The editors liked it, and it was published in some very good publications. And it was great. I found many voices, you know, but as time went on, and I love medium, and I love substack, it's, it's my passion, and it has helped me grow, not just as a writer, but as I mentioned earlier, helped me hone all the skills I use that become, you know, big enough on it into how I can create this business that my wife and I try to open up, and it has really helped. But you are always chasing the algorithm, you know, and I would rather have a product out there that helps people, you know, pass their exams, give them guidance with these as, you know, do volunteer work, things like that, that will actually help people. And people will remember it as peak English, as a brand that will help them, because Murphy's Law and the exile files online, I love them, and they are my babies, but they are very much passion projects that, like Reunion Island, have helped me figure out what I want to do. You know?
 
</strong>Michael Hingson ** 42:58
Yeah, well now you talk about Murphy's Law. And of course, we all know Murphy's Law is, if anything can go wrong at will. But there was a book written years ago that was called Murphy's Law and other reasons why things go wrong. And the first, I think I've heard of that, and the first thing in the book after Murphy's Law was o'toole's commentary on Murphy's Law, which was, Murphy was an optimist. I always thought was cute. I like that. Murphy was an optimist.
 
<strong>Peter William Murphy ** 43:30
Well, it's, you know, I think in life, like you said yourself, when, when that terrible day happens in the World Trade Center, it was like you could either lose your mind or you stay calm, you know. And no, I think, I think everybody, kind of you know, can learn from that, from learn from your book, that you just have to keep going moving forward. People react differently to different you know, setbacks like I mentioned, with the leg break and the bar closing another young man, it might, it might not have affected them at all. They would have said, It's okay. I just kept going. But it just so happened that it affected me that way. And you my brother, for example, he stuck it out. He stayed in Ireland, and he he did it so it's it really does depend on the person and how they how one can deal with what life throws at you. Some people think it was like it was the best thing I ever did, but looking back on it, like I wouldn't change it, but looking back on it, I would have liked to have done it, maybe in a calmer way.
 
</strong>Michael Hingson ** 44:56
The other the other side of that though, is that. So there are a lot of things that happen around us, and we don't have any control over the fact that they happen as such, but we absolutely have control over how we deal with what happened, and I think that's what so many people miss and don't, don't deal with and the reality is that we can always make choices based on what goes on around us, and we can do that and and that can be a positive thing, or it can be a negative thing, and that's a choice that we have To make.
 
<strong>Peter William Murphy ** 45:37
Yeah, you're dead, right? Yeah, I, when I first came to Turkey, I was only supposed to be here for three months, you know, but there was something intoxicating about the country. There just the smell, the food people and I about six months into my stay here, back in 2013, or 14, like I did, have that decision where I had to kind of look at myself saying, Am I staying here because I'm running away, or am I staying here because I feel this is where I can achieve what I want to achieve. And I stayed because I felt this was like the environment where I could kind of deal with myself and kind of deal with life, and, you know, just be who I wanted to be, not that I couldn't do that in Ireland, but just the 24 year old version of myself. That's what like he was thinking, you know? And I got to respect that,
 
</strong>Michael Hingson ** 46:46
sure. And the other part about it, though, is that you you at least ask yourself the question, and you really took the responsibility to try to make a decision and come up with an answer, which is what a lot of people avoid doing.
 
<strong>Peter William Murphy ** 47:01
I wrote out the pros and cons on a piece of paper. I still have that piece of paper under your bed, and went up to the top of the mountain. There's, there's a huge mountain next to the city here. I'd go up there every day, but I just sat down and I just stared at the piece of paper. And there was just something where I said, you know, I have to try and become something here, you know, because if I can become something, even if it's something small, like something, you know, as humble, as just being a language teacher or helping one person or two people, it doesn't matter if I can do that here, then it would have been worth it. Yeah, of course. If time goes on, you learn more, you become stronger, you become more educated, you become trained. And then if you just keep going, no matter how you know down the dumps you were in the past, if you just keep going, one day, you will wake up and you will know exactly who you are and what you're supposed to do, and that's kind of what Turkey and Reunion Island gave to me.
 
</strong>Michael Hingson ** 48:10
Do you think that as you were growing up and so on, that the system failed you?
 
<strong>Peter William Murphy ** 48:18
I do remember one time. And I have to preface this for saying that I hold nothing against this person, but I remember I went to the psychologist or counselor in, I won't name the university, and the university I went to and and I didn't know them at all, and I sat down and I told them I was struggling with mental health. And, you know, there was, I'm not saying anything now like but there was a lot of young men taking their own lives in Ireland around this time, a lot and women, and I wasn't like that at all, but I was feeling down, and I wanted to see what the university could do for me. And I remember just being turned away saying, Come back next Tuesday, you know, at 405 and I did find it very hard to kind of like communicate and get help in university through Washington, like I didn't need directions on how to get to the Lacher hall or anything like that. I knew all that, but there was something else going on that I needed help with, and there, it wasn't there at all. Since then, of course, in the last 1516, years, Ireland is, you know, I suggest mental health capital of the world. But when, when I was there, maybe, maybe I just caught them on a bad day.
 
</strong>Michael Hingson ** 49:58
Yeah, hard to say. But the. Other part about it is look at what you've done since then, and look how you talk about it today, which really illustrates a lot of resilience on your part. And I'm sure that that's something that had to develop over time, but you still did it, and you became a more resilient individual because of all of that.
 
<strong>Peter William Murphy ** 50:22
Yeah, I'd say I've got that for my mom and dad. They're very resilient. But also that resilience has changed from, you know, booking a one way ticket to reunion and, you know, just doing all that crazy stuff, then go ahead and stand ball bus rides around Turkey, not knowing where I'm going, not having money, not enough for rent, all this kind of stuff. But it's changed because I remember I got a job partnering with a recruitment company that's based in Amsterdam, and I remember just willy nilly booking the flight over to Amsterdam, and just kind of, I just gotten married, and I Michael. I was not resilient at all. I did not want to go, I did not want to travel, I wanted to be at home with my wife, you know what I mean? And so I definitely got softer in other ways. So your resilience does change. It becomes more kind of a mental toughness than, say, that kind of young book physical resilience that you had when you were younger. It completely switches.
 
</strong>Michael Hingson ** 51:32
Yeah, well, and I think resilience is, is really, to a large degree about the whole concept of, well, mental toughness, or maybe the ability to look at what you're doing and going through and being able to make a decision about how to proceed, I think that's really kind of more of it than anything else, right, right? And so resilience, I think, as oftentimes, it's a term that's overused, but the reality is, I think what resilience really is is your ability to keep things whoever you are, keep things in perspective, and be able to step back and ask the tough questions of yourself and listen to your inner self and get the answers that you need. Yes.
 
<strong>Peter William Murphy ** 52:25
If that makes sense. It does. It makes perfect sense. Just gotta keep going. Yeah, yeah, yeah.
 
</strong>Michael Hingson ** 52:35
You do have to keep going, and it's kind of important to do that, but you've had a lot of different things that you've done. You know, you've been, you're an author, by the way. Do you still make drinks anywhere?
 
<strong>Peter William Murphy ** 52:51
No, I just at home, right away home. Good for you. Yeah? Yeah, we it's a drinking God. Drinking is such a funny one. It's something that just, I don't know, dissolved from my life. When I aged 30, I didn't become a teetotaler or anything like that. Like I'll still have red wine and I'll be here with friends, but I rarely touch the stuff. And I think it's mostly due to the fact that I start work so early in the morning, you know, and I just cannot wake up with any sort of grogginess. I leave black coffee, you know, look at the news for 20 minutes, pet my cat, take a shower and then start, yeah.
 
</strong>Michael Hingson ** 53:42
Well, my wife and I used to have a drink on Friday night. I mean, we're capable. We were capable of going to restaurants and parties and occasionally have something. But I know since she passed in 2022 we were married 40 years. I part of honoring her is that I have a drink on Friday night. One drink. I don't because I've never nice. I've never really felt that I need to have alcohol or anything like that. I've never been a great fan of the taste, but I have a drink to honor her on Friday night. So that's kind of fun.
 
<strong>Peter William Murphy ** 54:21
Yeah, that's very nice. I mean, we it's my wife's birthday in two days, actually, so I'm very lucky. She's very she's like me in a way. I want to take her to a nice, fancy restaurant, or to do this and do that, but she just wants a chicken burger. And hello, yeah, so we just go out to our favorite restaurant. And you know, they're good burgers. They're pretty gourmet, but yeah, she's pretty down to earth with me. And yeah, we have a lot of fun together. And yeah. But I'm currently planning her birthday presents as as I'm speaking to you.
 
</strong>Michael Hingson ** 55:07
If you could go back and talk to a younger Peter, what would you what would you tell them? What would you want them to learn?
 
<strong>Peter William Murphy ** 55:15
Oh, I would tell him to go straight to a to talk to somebody, yeah, just to go straight to talk to somebody, that's the biggest thing. I had an interview where I was the host yesterday with a man who does Astro photography, and one of his, you know, other projects he does. He's a recovering alcoholic. Where he's he really talks about, you know, men talking to other men too, like, if your friend call, pick up, always speak. Tell people what's going on. Of course, don't nag people and to tell them every problem you have, but if you're down into dumps, you should talk to somebody. So anybody who's like young, you know, late, late teens coming up, should definitely talk to someone straight away, because I think a few simple sentences from a professional could have saved me a lot of let's call them headaches in the future, all
 
</strong>Michael Hingson ** 56:28
too often we the way we're taught. We just don't get encouraged to do that, do we?
 
<strong>Peter William Murphy ** 56:34
No, no. People listen. People are good. People will do what they can. But I think sometimes, I think the way it's framed maybe scares men. I think we're a lot better now, but maybe 1015, years ago, and even before that, trying to get a kid to, you know, talk to professional, nobody wants to be different in that way. You know, back then anyway and but it's so healthy. It's so good to have someone who can regurgitate back what you've just told them, but in a clear, calm fashion that you know makes sense. It does the world of good. It's, it's, it's better than medicine
 
</strong>Michael Hingson ** 57:27
for most. Puts a lot of things in perspective, doesn't it? It does, yeah, which, which makes a lot of sense. Well, yeah, I think this has been great. I've very much enjoyed having the opportunity to talk with you and and and hear a lot of great life lessons. I hope everyone who is out there listening to us appreciates all the things that you had to say as well. If anybody wants to reach out to you, how do they do that?
 
<strong>Peter William Murphy ** 57:57
Well, we're on Instagram as peak English. We're also on Tiktok as peak English,
 
</strong>Michael Hingson ** 58:04
peak as in P, E, A, K, that's right
 
<strong>Peter William Murphy ** 58:07
behind me here. So if anybody can see it's there's the spelling on my wallpaper.
 
</strong>Michael Hingson ** 58:14
And, yeah, a lot of people probably aren't watching videos, so that's why I asked you to spell
 
<strong>Peter William Murphy ** 58:19
it. Yeah? Well, actually, I'm blocking it, so I moved out of the way. There
 
</strong>Michael Hingson ** 58:23
you go. Well, I won't see it,
 
<strong>Peter William Murphy ** 58:27
yeah, so I Yeah. So that's the best way to get in contact with me. You can Google me. Peter William Murphy, medium writer, I pretty much on the top of the lid, if you're interested in writing, also the exile files. And we're also on YouTube with the exile files, so there's lots of stuff going on. This is an English speaking audience, so I'm assuming nobody's going to want lessons from me. So if you're interested in my writing, check out medium and sub stack. And if you know anybody of friends who needs English, tell them about peak English, and I will help you.
 
</strong>Michael Hingson ** 59:11
There you go. Well, I don't know, there may be people who aren't the greatest English speakers listening who, who might reach out. Well, I hope that they do, and I hope they appreciate all that you've offered today. I really appreciate you coming on and spending an hour with us. I hope that all it's an honor. Oh, it's been fun. And I would say to all of you out there, I'd love to hear what your thoughts are. Feel free to email me at Michael H i@accessibe.com that's m, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you. I'd love to hear your thoughts wherever you're listening. I hope that you'll give us a five star rating. We really appreciate your ratings and your reviews and Peter for you and for all of you, if you know anyone who ought to be a. Guest on the podcast. We're always looking for people to come on and tell their stories, so don't hesitate to provide introductions. We love it. We really appreciate you all doing that. And again, Peter, I just want to thank you for for coming on. This has been a lot of fun today.
 
1:00:14
Thank you so much. It's pleasure to speak with you.
 
**Michael Hingson ** 1:00:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Lessons From Peter William Murphy: Turn Small Choices Into Big Change</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a4928441-827a-4632-b9be-1eebbee407cc.mp3?source=rss&amp;ext=asset.mp3" length="89914761" type="audio/mpeg" />
<itunes:episode>379</itunes:episode>
</item>
<item><title>Episode 378 – Unstoppable Voices: How Walden Hughes Keeps Old Time Radio Alive</title>
<guid isPermaLink="false">https://pinecast.com/guid/6d3834b0-eaf6-488d-a556-fcfa4fe5c8cf</guid>
<pubDate>Fri, 10 Oct 2025 11:00:46 -0000</pubDate>

<itunes:duration>01:04:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/53a05d64-9420-409b-a680-ebea29450965/UM378-Walden_Hughes-Cover_Art.jpg" />
<description><![CDATA[<p>If you love great storytelling, you’ll connect with this conversation. I sit down with Walden Hughes, a man whose Unstoppable passion has kept Old Time Radio alive for decades. As the voice behind <em>YESTERDAY USA</em> and a driving force with REPS, Walden has dedicated his life to preserving the art, sound, and soul of classic radio.</p>
<p>We talk about what made those early shows so timeless, the craft of the actors, the power of imagination, and how simple audio could create entire worlds. Walden also shares how modern technology, archives, and community support are bringing these programs to new audiences.
This conversation is about more than nostalgia. It’s about keeping storytelling alive. Walden reminds us that great radio never fades and that imagination will always be Unstoppable.</p>
<p><strong>Highlights:</strong>
00:10 – Discover why Old Time Radio still captures the imagination of listeners today.
01:19 – Hear how the end of an era shaped the way we think about storytelling.
02:32 – Learn what made the performances and production of classic radio so unique.
04:25 – Explore how legendary shows left a lasting influence on modern audio.
05:16 – Gain insight into what separates timeless audio drama from today’s versions.
08:32 – Find out how passion and purpose can turn nostalgia into something new.
12:15 – Uncover the community that keeps classic radio alive for new generations.
16:20 – See how creativity and teamwork sustain live radio productions.
24:48 – Learn how dedication and innovation keep 24/7 classic broadcasts running.
33:57 – Understand how listener support helps preserve the magic of radio history.
37:38 – Reflect on why live storytelling still holds a special kind of energy.
41:35 – Hear how new technology is shaping the future of audio storytelling.
46:26 – Discover how preservation groups bring lost performances back to life.
50:29 – Explore the process of restoring and protecting rare audio archives.
55:31 – Learn why authenticity and care matter in preserving sound for the future.
 
 
<strong>About the Guest:</strong>
From a young age, Walden Hughes developed a lifelong love for radio and history. Appearing in documentaries on “Beep Baseball,” he went on to collect more than 50,000 old-time radio shows and produce hundreds of live nostalgic broadcasts. His work celebrates radio’s golden era through events, celebrity interviews, and re-creations performed nationwide. His deep family roots reach back to early American history — from a Mayflower ancestor to relatives who served in major U.S. wars — shaping his respect for storytelling and legacy.</p>
<p>With degrees in economics, political science, and an MBA in finance, he built a successful career in investments before turning his passion into purpose. As general manager and producer for <em>Yesterday USA</em> and longtime board member of SPERDVAC, he’s preserved classic entertainment for future generations. Honored with awards like the Herb Ellis and Dick Beals Awards, he continues to consult for icons like Kitty Kallen and the Sinatra family, keeping the voices of radios past alive for audiences today.
 
<strong>Ways to connect with Walden:</strong>
 
Cell:  714/454-3281
Email:  <a href="mailto:waldenhughes@yesterdayusa.com" rel="nofollow">waldenhughes@yesterdayusa.com</a> or <a href="http://www.yesterdayusa.com" rel="nofollow">www.yesterdayusa.com</a>
Live shows are Friday, Saturday and Sunday nights beginning at 7:30 PDT.
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello everyone, and welcome to another episode of unstoppable mindset. Wherever you are listening from, we're really glad you're here, and we are going to have a guest who we've had on before we get to have him on again, and we're going to grill him really good. I want you to remember that a few weeks ago, we talked to Walden Hughes. And Walden is a collector of old radio shows. He's been very involved with organizations that help promote the hobby of old radio shows, and old rate Old Time Radio, as I do, and I thought it would be kind of fun to have him back, because there are a number of events coming up that I think are very relevant to talk about, and so we're going to do that. So Walden, welcome back to unstoppable mindset. We're glad you're here. Michael, been such a long time, and glad you invited me back. Well, I know it's been so long well, so tell me, let's, let's go back again. You know, radio people talk about the golden days of radio, or the time of old radio. When do we think that? When do we say that officially ended, although I think it went beyond
 
<strong>Walden Hughes ** 02:29
it. I though I jumped 30th, 1962, I'm, yeah, I I think the style changed a little bit, I'm probably a romantic somewhat. I love the style of old time radio. I love how it sound. Yeah, I think in in the 3040s and 50s, the studios and the theater that they use sounded great for radio, and it disturbed me, and I bet you have the same feeling, Michael, that when you get new production and new the new studio, it just doesn't sound right. I feel the equilibrium is not quite the way. I love old time radio. I think Old Time Radio A prime web. I think a lot of new productions out there that, you know, release their podcasts and things on a weekly basis. I think they're handicapped. They just don't have the budget to really create and build a studio the way I think it should be, that if they have, it sound just natural and just right.
 
</strong>Michael Hingson ** 03:43
And I think that's part of it, but I think the other part of it is that people today don't seem to know how to act and create the same kind of environment with their voice that Old Time Radio actors did in the 30s, 40s and 50s and into into the early 60s, even we had Carl Amari on several weeks ago. And of course, one of the things that Carl did was, did complete recreations of all of the Twilight Zone shows. And even some of those are, are they sound sort of forced? Some of the actors sound forced, and they they haven't really learned how to sound natural in radio like some of the older actors do.
 
<strong>Walden Hughes ** 04:34
Yeah, and I know Bob we call did it for a bike I get thrown off when he generally way. Did have the highway stars remote end, and he had a Stock Company of Chicago after, and I could hear the equilibrium just not quite right. That bothers me. I don't know if the average person picks up on that, and you're right. I don't know if. Is it the style of acting that they teach in film and TV? It needs a radio acting different in a lot of ways, and you got it as you point. It's got to be realistic into the environment. And actors don't get that for radio,
 
</strong>Michael Hingson ** 05:25
yeah, and you talked about the last day for you of real radio was September 30, 1962 and we should probably explain why that is
 
<strong>Walden Hughes ** 05:36
diet throughout the CBS your Troy John and suspense as the two main keys of old time radio. And that was the last day of old time radio out of New York. And I hardcore Lacher sister. Think that's one radio Shane died per se
 
</strong>Michael Hingson ** 05:58
Gunsmoke and Have Gun Will Travel were gone, right,
 
<strong>Walden Hughes ** 06:01
and the soap operas ended in November 2560 I like soap operas. I know a lot of people do not, but there's something can't there's something campy about it that I like. I would, I would like, I prefer to listen to somebody also proper than do some of the new production and make sure the acting style,
 
</strong>Michael Hingson ** 06:27
but I think there's a lot to do with it that that makes that the case. And I think you're absolutely right that so many things are different, but at the same time, radio did sort of continue. And there was, there were some good shows zero hour, the Hollywood radio theater that Rod Serling did later. And of course, NPR did Star Wars.
 
<strong>Walden Hughes ** 06:58
And I like that I did.
 
</strong>Michael Hingson ** 07:02
Yeah, I think that was done pretty well. And what do you think of CBS mystery theater? Honestly, CBS mystery theater, I thought that generally, CBS mystery theater had some good actors, and they did a pretty good job. I I can't complain too much about that, and it was on for a long time.
 
<strong>Walden Hughes ** 07:18
But what do you think of the script, though?
 
</strong>Michael Hingson ** 07:22
Well, part of the problem for me and CBS mystery theater is, and I'm sure it was a cost issue. There weren't very many people in most of the scripts. There was like two or three or so and and that was a problem. But I think that that the scripts suffered because there weren't more people in the scripts to really make it again sound pretty natural. I think that was a problem.
 
<strong>Walden Hughes ** 07:52
Yeah, Hyman Brown really knew how to crank it out. I think it has a good, solid B production, you know, the scripts. And I think the scripts are quite hampered. You couldn't, actually couldn't knock the actors. I thought the actors were Mercedes McCambridge and all those were terrific actors, but you're right. Sam dam wrote a lot of them, yeah, and things like that. But I
 
</strong>Michael Hingson ** 08:21
think, I think they would have been nicer to have more people in the scripts. But I understand that, that that probably was more difficult to do just because of union and scale and the cost. But gee, I think it would have made a big difference in the shows. But Hyman Brown really knew, as you said, How to crank them
 
<strong>Walden Hughes ** 08:39
out. Yeah, that's why, in some ways, I think the series, radio theater, the way 70 is a it's a terrific series. Didn't have the financial backing to make it last longer than the two years I was
 
</strong>Michael Hingson ** 08:52
on. Now, one show I really liked on in PR later was alien world, which I thought was good. I'd never heard any of them, so they were good, yeah, yeah, okay. I'm very happy with alien worlds. There were some actors from radio and in early television and so on. Hans con read, for example, was on some, yeah, I thought alien worlds went really well. I guess we're gonna have to get you some and get you to lose, Okay, interesting.
 
<strong>Walden Hughes ** 09:21
I just got done taking a eight week course on entrepreneurship for disabled people, and my idea is to pitch that we should be doing audio theater as a podcast. I think if it's big enough, it attracts national sponsors. And if you look at the numbers, everybody podcasting, 135 million people in the USA download a podcast once a week. Revenue, $2.46 billion yeah. Worldwide, 5 billion people download a podcast once a week. Revenue, three. $4 billion and so she had a well known he had a podcast with well known stars. I think she could get that 1% in that market, and then you can generate between the 24 to 40 million, $40 million in revenue a year. That would easily sure be a good financial model, and that's what I'm pitching. But when I went to the court, they asked me what to analyze, what's wrong with my what obstacles I have. And one of the things I put down is besides the studio we talked about and the acting, which a really good actor, actress, everybody, like a Beverly Washburn can pick up a script and knock it out of the park right away. Most actors are not able to do that. That's a real gift, as Michael was pointing out. But the other thing most scripts are written for film and TV, which is a verbal which is a eye medium, and a radio script is written for the ear, and I have produced enough the ear is faster than the eye. If you take like a TV script and a book and read it out loud, the mind wander. It has to have a faster pace for the ear. And I don't think more people notice that when they're analyzing a script,
 
</strong>Michael Hingson ** 11:31
yeah, but you you're sort of treading around the edges of something else. I think that is fascinating, that we can start to talk about one of the things that has occurred some over the past few years, and whether it be with a podcast or even just with the mechanisms we're using today, is there are some attempts to recreate some of the old radio shows and and you and I have both Well, we Have to get you acting in one of those shows, Walden. But I have, I've acted in the shows Walden works behind the scenes, and there are a number of people who have been involved with him. And you really can tell some of the good actors who performed in old radio as you said, Beverly Washburn, Carolyn Grimes and others. Carolyn, of course, is Zuzu from It's A Wonderful Life, and by the way, she's going to be coming on unstoppable mindset in the not too distant future. But, but the point is that you can tell those people because they've done it, and they're very comfortable with it, and they know how to make it come across really well. So for example, you're the president of the radio enthusiasts of Puget Sound. Now you're down here in Southern California. How did you work out being the president of reps?
 
<strong>Walden Hughes ** 13:01
Why my closest friends a hobby, Brian Haygood, and Brian's been one of the big movers and shakers of reps over the years. And when the founder, Mike Sprague, decided to step down, they were looking for new people to run showcase back in 2007 so Brian asked me, because I'm the one that has the contacts, you know, I'm the one booking guests for y USA rep, I'm sure the go to person with contacts and phone numbers, everybody. And so I just wound up doing the CO produced showcase back in 2007 with Brian. So that's been one of the things I wound up doing.
 
13:50
I produce
 
</strong>Walden Hughes ** 13:52
almost 30 923, or four days events of All Time Radio around the country. So tell us about showcase, showcase. It will be September 18, 19/20, 21st is a big event for us, for reps, and we got funding thanks to Ford culture and the state of Washington to do this. And it's free. You can go to reps <a href="http://online.org" rel="nofollow">online.org</a>, and RSVP and come. And people that you get to see this time around are Beverly Washburn from Star Trek, when the bear ministry shows, yeah, when, when the bear man a good, solid voice actress, and also is a coach. Carolyn Grimes, as you mentioned, Margaret O'Brien, of course, you know Margaret from Oscar war winner from meet me in St Louis, Gigi Perot, and she goes back to the 40s and 50s. And did the belly hunting TV show, Tommy cook and Lacher Riley, a radio show. Ivan Kirk. Troy. Bobby Benson. Bill Owen, who you had on ABC TV announcer, author of The Big broadcast, Ron cocking. He and his great wife, Gloria Macmillan ran acting school for children.
 
<strong>Michael Hingson ** 15:15
Bill Ratner Miller, of course, is famous for radio.
 
</strong>Walden Hughes ** 15:18
Right arm is Brooks. Bill Ratner from GI Joe. Bill Johnson, who does Bob Hope around the country. John provoke to Timmy Lacher. Chuck Daugherty, the announcer for second announcer for Sergeant president of the Yukon King and discover the Beach Boys. David Osman from fire sign theater. Phil prosper from fire sign theater. John Iman, who was from the TV show Lacher. And there was Larry Albert and John Jensen, the big band Lacher. John Laurie gasping, and Dan Murphy used to be the program director ki Xi out in Seattle. And so that's gonna be a great weekend. We'll produce close to it, I think, 1819 radio recreation that's still negotiating. And we have several interviews and panel. It's all free. So you can go to <a href="http://repsonline.org" rel="nofollow">repsonline.org</a>, and that's one of our two major events, the other major events at the Christmas show in December, the first week in December. I'm hoping Mike can make it up that
 
<strong>Michael Hingson ** 16:31
weekend, I was hoping to be able to come to the Showcase. And one of my favorite shows, and Walden and I had talked about doing it, is Richard diamond private detective. And I actually asked to be cast as Richard diamond, but then a speaking engagement came up. So unfortunately, rather than being in Washington, I am going to be in Minnesota, I'm sorry, in Pennsylvania, speaking. So I won't be able to be there, but we'll do Richard diamond. That's gonna be a fun show one of these days. We'll do it.
 
</strong>Walden Hughes ** 17:06
We'll put we put it aside. So when Mike can can do it, we can do it so but no, really blessed to have the financial grants to keep audio theater live on a nonprofit basis, and that that that's a great board, and cannot every group's had that financial abilities right now to do that, and it's so expensive around the country to do it, terms of airfare, hotel commitments and Just meeting room costs, I mean, for people who may or may not know, when you go to a hotel a live event now, a lot of hotels expect that that meeting room needs to generate at least $10,000 of income per day. That that's a lot of money. And so we have a place that doesn't, that doesn't do that, and we're able to produce that. And so rep definitely focus on the live, live audio theater part, and also has a large library, like 33,000 shows I heard where we have so people can download, and we're also aggressively buying discs and things to add to the library. And I remember spur back I part of and I'll tell you some of the latest news and that when we talk to that topic, but it's just old time radio is in really good
 
<strong>Michael Hingson ** 18:41
shape at the moment. You mentioned Larry Albert, and most people won't know, but Larry Albert's been in radio for what, 40 years, and has played Detective Harry Niles that whole time, and he's also Dr Watson on Sherlock Holmes again, there are some really good professionals out there, which is cool, yeah, yeah, who understand and know how to talk in a way that really draws people in, which is what it's all about,
 
</strong>Walden Hughes ** 19:15
absolutely. And considering Larry and a co founder, they run all vacations, sure, the after of imagination theater. Sure they carry the banner up in Seattle, and it's pretty amazing what they're able to produce.
 
<strong>Michael Hingson ** 19:32
Yeah. Now, in addition to the Showcase and the Christmas show that reps is going to be doing, reps also does some other shows, don't they, during the year for like veterans and others up in the Seattle area, Tulsa, right?
 
</strong>Walden Hughes ** 19:46
We I thought that idea down here at spur back in 2017 the Long Beach Veterans Hospital, they still have the original theme. Leader, Mike, that Jack Benny and Bob Hope did their shows in front of the Vets at Long Beach. And I know you and I have radio shows from the Long Beach Veterans Hospital. Yes, and the stage is still there. It's the biggest stage I've ever seen. Mike, the seating area is mobile, so that way they can bring patients in who are wheelchairs or whatever, or in bed. They still have the 1940 film projectors and booth up above that they want to run movies in there, and it's just a remarkable feeling to be on stage that Bob Hope and and Jack Bailey did a show, and then the famous broadcast were Ralph Edward consequences, yeah, the Hubert Smith, who was A patient at the hospital and and so in 2017 we did. It's a Wonderful Life. And we had a gigantic crowd. I think it was almost 200 people came to that. And I was for the public and people inside the hospital. And it was, it was a exciting event to have deluxe version of It's a Wonderful Life, which was the 70th anniversary of the broadcast, right? And so I decided to take that concept and take up to Seattle and start performing shows inside the VA hospital system in Seattle. It took a while. It's hard, it's hard to get into the VA, VA system to put on shows, because you got to talk to the right people, and you gotta get a hold of PR and not always easy. So I found the right contacts, and then the state awards, and then has a grant for for veterans or veteran family member to be in shows, and so we're able to get some funding from the state for that so, and then we will also encourage them to come to showcase in September so. But no, that's that's another program we got going for that,
 
<strong>Michael Hingson ** 22:20
someone who I unfortunately never did get to meet, although I heard a lot of his shows, and he helped continue to bring memories of radio to especially the military. Was Frank brazzi, who was around for quite a while, and then he he was also on yesterday USA, a lot. Wasn't he sure where he's
 
</strong>Walden Hughes ** 22:46
from, from 1993 until 2018 so he had a good 25 year run on why USA, Frank and I co host the Friday night show for many years, until he passed away in 2018 show from 2000 to 2018 Frank was amazing guy. He was. He owned his own radio station in South Carolina, South Carolina Island. When he was 19, he had to form the first tape course in Hollywood show Bob Hope would hire him, and he would record all Bob stuff at Paramount Studio and sit to radio station and travel with Bob to record his radio Show. He also was Jim Hawthorne producer for television, Frank wound up developing board games a pass out sold 6 million copies in the new wedding the dating game. He had a company that got gift for game shows on television. He also set up a brother in a company to monitor when commercials were run on TV. Frank also produced record albums every day. He had Walter Winchell record the life of Alex joelson. Met with Jimmy Durante, had Jimmy Durante do an album, Eddie Cantor and so frank is one of these great entrepreneurs that was able to make a lot of money and spend a lot of it on his love for radio. He was the substitute for little beaver, for example, on Red Rider so and he loved doing the show the golden days of radio, which started in 1949 and from 1967 on, it was part of the Armed Forces Radio Service, which was put on 400 stations. And I'm the, I'm the care caregiver, caretaker of. All that items. So I have all the shows and getting them transferred and play them on y USA and Frank wanted to make sure his entire collection was available to collectors. So we want to make sure things were copied and things like that for people to enjoy. But no big part of old time radio, in a lot of ways, not behind the scene a little bit. You know, wasn't a big name person during the golden days of radio, but afterwards, wound up being a major person that carried the fire Troy, full time radio.
 
<strong>Michael Hingson ** 25:35
I know we talked about a little bit, but talk to us about yesterday, USA, that has been around quite a while, and in general, for those who don't know, yesterday, USA is an internet radio station, actually two, if you will. There's a red and a blue network of yesterday USA, and they both stations broadcast to old radio 24 hours a day, although conversations and up to date conversations are interspersed, it still primarily is a a vehicle for playing old radio shows, right?
 
</strong>Walden Hughes ** 26:13
Yeah, been around since 1983 founded by its start. Yeah. Founded by Bill Bragg, Bill started the largest communication museum in the world back in 1979 in Dallas, Texas, and he had a film exchanger. And there was a TV station called a nostalgia channel, and it had these films of old TV shows, but they didn't have the media to transfer it, and so they contacted Bill. Bill agreed to transfer the film. He asked what it is exchanged for him. They said, we can give you an audio channel on satellite. And they gave that to him. And so he tried to decide what to do. So he started a broadcast Old Time Radio over satellite, and he was over the big C span satellite
 
<strong>Speaker 1 ** 27:12
until Oh into the 2005
 
</strong>Walden Hughes ** 27:16
era or so. Wound up being the audio shop carrier for WGN got it high in 2000 at the third most popular internet broadcast site in the world, behind the BBC and CNN around the Lacher saw around 44 that's not too bad, with 15,000 stations online.
 
<strong>Michael Hingson ** 27:41
I remember, I remember it was probably like 1998 or so, maybe 97 we were living in New Jersey, and I was doing something on my computer. And I don't even remember how I discovered it, but suddenly I found yesterday, USA, and at that time, yesterday, USA was one channel, and people could become DJs, if you will, and play old radio shows. You could have an hour and a half slot. And every other week you updated your broadcast, and they put on your shows at different times during the the two week period. But it was a wave that, again, a lot of people got an opportunity to listen to radio, and I'm sure it was very popular.
 
</strong>Walden Hughes ** 28:32
Yeah, yeah, if they'll to Lacher show, we don't, we don't get 40,000 to 60,000 listening hours a month, with it a lot, because a lot, maybe some people might listen to seven minutes, some might people listen to a half hour and all that accumulative, it's almost 60,000 hours a month. So that's a lot of hours that people are accessing in it, there's something nice about being alive. I don't know what you think Mike, but doing something live is pretty special, and that's, that's the nice thing about what yesterday USA can provide, and we can talk, take calls, and then, you know, in the old days, you have more and more people talk about Old Time Radio. No doubting, but a lot of new people don't have those memories, so we we might do some other things to keep it interesting for people to talk about, but it's still the heart and soul. Is still old time radio in a lot of ways, and we're definitely the fiber, I think for new people to find old time radio.
 
29:43
How did you get involved with it?
 
<strong>Walden Hughes ** 29:47
I became aware of it in the early 80s when sperback mentioned it in the news trailer, so I knew it's out there. And I called, and Bill returned my call. I said, I would like my cable TV. A company to play it, and I contacted my cable TV. They couldn't get to that channel that was on the satellite, so they put big band music on those dead on the community board. And so at the same time as you about 1998 I had a good enough computer with a good enough sound card I could pick up yesterday, USA. I was aware of it. It started on the internet in 1996 I started to listen, and then I would sort of call in around 2000 they would ask a question Bill and Mike and not really know the answer, so I will quickly call and give the answer, then leave. Eventually, they realized that I knew kitty Cowan, the big band, singer of the 40s and 50s. They asked me to bring on and do the interview, which we did September 17 of 2000 and then they asked, Could I do interviews on a regular basis? And so when a kiddie friend who I knew, Tess Russell, who was Gene Autry's Girl Friday, who ran kmpc for the audience, that was the station with the stars down the road, easy listening music,
 
</strong>Michael Hingson ** 31:21
golden broadcasting, and that was the station Gene Autry owned, yep.
 
<strong>Walden Hughes ** 31:26
And I think everybody in the music business but the old touch rush all favor. So she she hooked up, she signed up. She gave me set book 17 guests for me, right away from Joe staff or the Troy Martin to Pat Boone Patti Page, who wrote them all out. So I had a major start, and then I started to contact people via letters, celebrities and things. And I think it's a really good batting average. Mike, I had a success rate of 20% Wow. Wish it was a person that didn't I had no contact with that I could turn into a guess. I always thought I was a pretty good batting average. Yeah, and I got Margaret Truman that way. I mean, she called me, said, Wong, I forgot I did this radio show with Jimmy Stewart. She did jackpot, you know, the screen director of Playhouse. And we talked about her time on The Big Show with Tallulah Bankhead. They said, a big help with Fred Allen to her. She we talked about she hosted a show, NBC show called weekday with what the weekday version of monitor was, Mike Wallace. And she talks about how Mike had a terrible temper, and if he got upset with the engineer, she has to grab his jacket and pull him back in his chair just to try to cool them off. And so we had a great time with Margaret O'Brien, Margaret Truman, but, but I always thought that would a pretty good bat Navy getting 20% and in those days, in early 2000 a lot of celebrities would be were willing to interact with the through the website, with you, and so I did that. So I booked hundreds of celebrity interviews over the years, and so it's been a, I think, an important part what I do is trying to preserve people's memories, right that way we have the recordings.
 
</strong>Michael Hingson ** 33:43
And so how long was Bill with yesterday, USA.
 
<strong>Walden Hughes ** 33:49
I passed away in 2019 so Bill from 83 to 2019, to us, 10 years or so of his wife, though he had
 
</strong>Michael Hingson ** 34:05
Alzheimer's and dementia, and so you could tell he was he was sounding older, yeah, and
 
<strong>Walden Hughes ** 34:11
he wasn't behind the scene. He was really erratic in a lot of ways. So Kim, Kim and I wound up his wife, and I wound up running the station for the last 10 years, behind the scene, okay, Bill wasn't able to do it, and so I would be the one handling the interaction with the public and handling the just jockeys, and Kim would do the automation system and do the paperwork. So she and I pretty much ran the station.
 
34:43
And now you do
 
</strong>Walden Hughes ** 34:45
it, I do it, yeah, and so I think Bill always had in mind that I'd be the one running the station in a lot of ways. And think to the listeners, we've been able to pay the bills enough to keep it. Going, I would love to generate more income for it.
 
<strong>Michael Hingson ** 35:03
Well, tell us about that. How are you doing the income generation? And so most of it is through
 
</strong>Walden Hughes ** 35:09
a live auction that we have in November this year, will be on Saturday, November 22 and people donate gift cards or items, and people bid on it, or people donate, and that money we basically use to help pay the monthly bills, which are power bills and phone bills and things like that, and so, which is a remarkable thing. Not every internet radio station has a big enough fan base to cover the cost, and so all the internet stations you see out there, everybody, the owners, sort of really have to pull money out of their own pocket. But why USA been around long enough, it has enough loyal following that our listenership really kicks in. I mean, we built a brand new studio here with the with the audience donating the funds, which is pretty remarkable. You know, to do that,
 
<strong>Michael Hingson ** 36:16
yeah, you got the new board in, and it's working and all that. And that's, a good thing. It really is. Well, I have been a listener since I discovered y USA. When we moved out to California for a while, I wasn't quite as active of a listener, but I still worked at it as I could. But then we moved down here, and then after Karen passed, was easier to get a lot more directly involved. And so I know I contribute to the auction every year, and I'm gonna do it again this year.
 
</strong>Walden Hughes ** 36:49
So would you, when you were after what you knew, why you said, Did you did you come with your question still quite a bit when you were working and traveling all the time over the years.
 
<strong>Michael Hingson ** 37:01
Oh, yeah, yeah, oh, I did a lot of times, and still, do I listen to some internet radio stations? Why USA among them when I travel, just because when I go to a new hotel, sometimes I can make the TV work, and sometimes I can't, but also sometimes finding the stations that I want to listen to is a little bit more of a challenge, whereas I can just use my my smartphone, my iPhone, and I've got a number of stations programmed in the only time I have had A little bit of a challenge with some of that is when I travel outside the US, sometimes I can't get direct access to some of the stations because of copyright laws. They don't they don't allow them to be broadcast out of the US, but mostly even there, I'm able to do it. But I do like to listen to old radio when I travel, typically, not on an airplane, but when I when I land, yes, yeah.
 
</strong>Walden Hughes ** 38:08
I think that's one thing that they ended up taking over. I think a lot of people grew up listening to the radio. Enjoy the uniqueness of radio station had. I don't know if you see that today, but I think the internet have replaced that.
 
<strong>Michael Hingson ** 38:24
Well, somewhat, I've seen some articles that basically say that there is a lot more shortwave listening and actual radio listening to radio stations than there is through the internet, but there is an awful lot of listening to the radio stations through the internet as well, but people do still like to listen to radio.
 
</strong>Walden Hughes ** 38:50
What do you think podcast? How you think podcasts fit in? I mean, you'd be hosting your own show. How you think that fit into the overall consumer questioning habit?
 
<strong>Michael Hingson ** 38:59
Well, I think then, what's going on with podcasts is that, like with anything, there are some really good ones. There are a lot of people who just do do something, and it's not necessarily really great quality. They think they're doing great, and they maybe are, but, but I think that overall, podcasting is something that people listen to when they're running, when they're walking, when they're doing exercising, when they're doing something else, running on a treadmill or whatever, a lot More than listening to a radio program that probably requires a little bit more concentration. But make no mistake about it, podcasts are here to stay, and podcasts are very dominant in in a lot of ways, because people do listen to them
 
</strong>Walden Hughes ** 39:56
a niche audience. So you find you find your audience who. Are looking for that particular topic, and so they tune into that their favorite podcast that they knew there really might be covering that topic.
 
<strong>Michael Hingson ** 40:07
Sure, there is some of that. But going back to what you were talking about earlier, if you get some good audio drama, and I know that there are some good podcasts out there that that do some things with good drama, that will draw in a wider audience, and that gets to be more like radio and and I think people like radio. People like what they used to listen to, kids so much today, don't but, well, they never heard old they never heard radio. But by the same token, good acting and good drama and good podcasts will draw people in just like it always has been with radio.
 
</strong>Walden Hughes ** 40:54
What I'm also noticing like the day the disc jockeys are, they somewhat gone. I mean, we grew up in an era where you had well known hosts that were terrific Dick jockey that kept you entertained. And I make it, I don't listen to too much because, for example, everybody the easy listening big band era, pretty much not in LA in the La radio market right now, right and I missed it.
 
<strong>Michael Hingson ** 41:23
I miss it too. And I agree with you, I think that we're not seeing the level of really good radio hosts that we used to there are some on podcasts. But again, it is different than it used to be. And I think some podcasts will continue to do well and and we will see how others go as as time passes, but I think that we don't see a Gary Owens on television on radio anymore. We don't see Jim Lang or Dick Whittington and whitting Hill and all those people, we don't see any of that like we used to. And so even Sirius XM isn't providing as much of that as as it used to.
 
</strong>Walden Hughes ** 42:20
And so what do you think AI is going to fit? I was listening to, I'm a sport fan, and Mike is a sport fan, so I like listening to ESPN and Fox Sports Radio.
 
<strong>Michael Hingson ** 42:32
And I was listening to a discussion over the weekend that they are, they are working some of the immediate it to replace the play by play announcer they're working with. Ai, can I figure eventually that can be a caution. It to do away with all announcers. I'm not sure that's going to happen, because I don't know. It doesn't seem like it could. I'm not sure that that will happen. I think that even if you look at the discussions about audible and other organizations providing AI voices to read books, what people say, and I'm sure over time, this will change a little bit, but and I'll get back to the button in a moment, people Say, I would much rather have a human narrated book than an AI narrated book, and the reason is, is because AI hasn't captured the human voice. Yet you may have somebody who sounds like an individual person to a degree, but you don't have the same pauses, the same intonations, the same kind of thing with AI that you do with humans. Now, will that get better over time? Sure, it will. But will it get it to be as good as humans? I think that's got a long way to go yet, and I don't think that you're going to see AI really replacing people in that regard. I think AI's got a lot that it can do, but I actually had somebody on the podcast last year, and one of the things that he said is, AI will never replace anyone. People will replace people with AI, maybe, although that may or may not be a good thing, but nobody has to be replaced because of AI, because you can always give them other jobs to do. So for example, one of the discussions that this gentleman and I had were was about having AI when you have autonomous vehicles and you have trucks that can drive themselves, and so you can ship things from place to place, keep the driver in the truck anyway. And instead of the driver driving the vehicle, the driver can be given other tasks to do, so that you still keep that person busy. And you you become more efficient. And so you let i. I do the things that it can do, but there are just so many things that AI isn't going to do that I don't think that AI is ever going to replace humans. The whole point is that we make leaps that AI is not going to be able to do.
 
</strong>Walden Hughes ** 45:15
Yeah, I think a good example in the audio book field, a really great reader can give you emotion and play the characters and make it realistic. And I don't know AI ever going to reach that point to bring emotions and feelings into a reading of story
 
<strong>Michael Hingson ** 45:32
not the same way. And as I said, I've been involved or listened and watched discussions where people say, for example, I might use AI to read a non fiction book because I'm not really paying so much attention to the reader and I'm just getting the information. But when it comes to reading a fiction book, and when it comes to really wanting to focus on the reader, I don't want AI is what I constantly hear. I want a person, and I understand that,
 
</strong>Walden Hughes ** 46:00
yeah, I think what you'll see AI, especially, take over the drive thru when people go to a fast food place. I can see AI replacing the interaction and trying to get those things corrected. I can see that
 
<strong>Michael Hingson ** 46:14
maybe, maybe, I mean, you know some of that to a degree, but I think that people are still going to rule out in the end, for quite a while. Well, you know, in talking about all the different radio organizations, I know we talked about a little bit last night last time, but tell me about spurt back.
 
</strong>Walden Hughes ** 46:36
Yeah, I can give you some new updates. Spoke actually been around to 1974
 
<strong>Michael Hingson ** 46:42
I remember when spurred back began a person who I knew, who was a listener to my radio program, Jerry Hindi, guess, was involved with with all of that. My problem with attending spurred back meetings was that it was they were way too far away from me at UC Irvine to be able to do it, but I joined by mail for a while, and, and, and that was pretty good. But by the same token, you know, it was there,
 
</strong>Walden Hughes ** 47:11
it was there. And spur back. Have honored over 500 people who worked in the golden days of radio. A lot of district donated. They had the meetings in the conventions now we're evolving very quickly this year into more preservation work. So we have bought over $10,000 in computers here recently. We bought and we donated, actually, we won a prize, although the first Lacher disk turntables from Japan, which is over a $10,000 turntable, we'll be using that to help dub disc. And the board is just voted in. It's going to increase the board to at least 11 people next year who will have a carryover of the seven board member and we want to have no new board members. So maybe you and I can talk about that Mike for you to be on for next year, because we'll be definitely expanding the board with 11 one. So I think it'd be really strong in the preservation stuff, because perfect got 20 to 30,000 deaths that need to get out there. And with all your new equipment, it's amazing how full time radio sounds so good today terms of the new technology, and compare where I started collecting the 70 and I ran into a lot of even commercial stuff really muddy in those days. Mike, I bet you did too, and it's a remarkable difference. Spur back is planning to be at the Troy Boston festival next April, what does spread back? Stand for the society to preserve and encourage radio drama, variety and comedy. And you can go to spur <a href="http://back.com" rel="nofollow">back.com</a> Join. You can go to <a href="http://repsonlect.org" rel="nofollow">repsonlect.org</a> to join. And we then mentioned yesterday, USA. Yesterday <a href="http://usa.com" rel="nofollow">usa.com</a> <a href="http://or.net" rel="nofollow">or.net</a> and can go there and listen away and participate in the auction, which will be coming up November 22 Yeah, very important to do as well. But anyway, I really think full time radio is in a really good spot. Mike. I think if it was for the internet, I don't know if we would find all the young people who are interested in it. I think it then it been a double edged sword. It knocked out a lot of dealers. You know, they used to make money selling their tapes and CDs and everything, and I bought a lot. I know you did too over the years, but those days are pretty. Pretty much done, and but if found a lot of new younger people to find the stations or find podcast and they get to learn about yesterday USA and Old Time Radio, and all the different radio ones more and all the different internet station are playing it until they can expose and I don't think that would have happened before the internet, so I think it'll always have it created a whole new listenership.
 
<strong>Michael Hingson ** 50:30
I am still amazed at some of the things that I hear. I remember once when somebody found a whole bunch of old Petri wine sponsored Sherlock Holmes with basil, Rathbone and Nigel Bruce. They were horrible quality. Was it Chris who
 
</strong>Walden Hughes ** 50:50
found? Yep, Chris one best founded me up and found me a bookstore.
 
<strong>Michael Hingson ** 50:55
And the quality wasn't wasn't good at all, but they were remastered, and they sound incredible. They do how they do it, because I'd love to be able to do that with shows that I have, and like to remaster them.
 
</strong>Walden Hughes ** 51:13
Yeah, what happened was, you know, they were two writers, green and Boucher, Lacher, Lacher, right, and Boucher was a famous bachelor Khan. The famous mystery convention is named after him. And Dennis Green was an actor on radio, and he was also a historian. He knew, like all everything about Sherlock Holmes. And so they created the new venture who saw a comb based upon maybe a scene from a previous right story and gets expanded upon it. And so when it when one of them passed away, the collection wound up in a bookstore in Berkeley, California, and crystal investor found out. And so there became a buying group led by John tough fellow, Kenny Greenwald, Dick Millen, Joey brewing and others, got in a bidding war with the Library of Congress, and they outbid and won. They paid $15,000 for the sets of Sherlock, Holmes and so and Shirley Boone was an NBC audio engineer and chief film engineer. He really knew how to dub, and so they they did a terrific job. And then they decided to put out a record album on their own with the first two episodes. And then after that, they decided to market it to Simon Schuster, and they decided to do small vignettes. They could copyright the vignette. These were quite three minutes introduction, so they would get Ben Wright, who wanted to always Sherlock Holmes and Peggy Webber in order to reminisce and or create little scenes to set up the stories that way they could copyright that part. They couldn't copyright the show because they fell in the public domain, right? But they wound up paying the estates of everybody anyway. But that's what how they all came out, and they were hoping to do Gunsmoke. We talked to Kenny Greenwald and others, but that never, that never came off and but that's part of the remarkable thing that Karl Marx done. He's been able to get into CBS, and I think he's working on NBC, and he licensed them, so he'll be able to get into the vault and get more stuff out for all of it to enjoy. And that's an amazing thing that Carl drives for the hobby is to get new stuff out there. It's been locked away for all these years.
 
<strong>Michael Hingson ** 53:53
I am just amazed at the high quality. I'd love to learn more about audio engineering to be able to do that, because I have a lot of recording I'd love to make a lot better than they are.
 
</strong>Walden Hughes ** 54:05
Yeah, Jerry Henry used to use a software called Diamond Cut, ah, and I would the those originally was used for the Edison solder records. And the guy who issued this, Joe, they developed the software. And that's where Joe, hi, who did so much transfer work, that was the program he wound up using to create good sound,
 
<strong>Michael Hingson ** 54:32
yeah, and, and did a lot of it,
 
</strong>Walden Hughes ** 54:36
yep, see there, see, there was a software, everybody, I think original is hardware. And I think originally almost was a $50,000 piece of equipment, harder before 2000 now it's gone to software base and a couple $1,000 that's another way. That's another program that people use to clean disk. Now. Crackles and pop out of the recording.
 
<strong>Michael Hingson ** 55:02
So but it's not just the snap crackle and pop. It's getting the the real fidelity back, the lows and the highs and all that you said, what was the one he used? Diamond Cut. Diamond Cut, yeah. Diamond Cut, yeah. But yeah. It's just amazing. The kinds of things that happen, like with the Adventures of Sherlock Holmes and and others.
 
</strong>Walden Hughes ** 55:23
But you also have good ears for that. Because, yeah, I remember about 2025, years ago, it was serious. XM. Everybody has this stereo sound, I know, if you're shooting, has a certain ambiance about it. And there were companies that were taking old time radio and creating that same effect, and that could bug me. I was so used to listen to old radio show in an analog feel about it. And they when they try to put false stereo in a recording, yeah, oh my gosh. It just didn't sound right. And so they've gotten away from that pill, a lot of new dubbing. They do don't have that. So it sounds terrific now, yeah,
 
<strong>Michael Hingson ** 56:15
sounds a lot better. What do you think is the future of the hobby?
 
</strong>Walden Hughes ** 56:19
I think more and more stuff are coming out. A lot of stuff that were with agreements to hold on to the material have disappeared, because a lot of it is passing from generation to generation. And so I think over the next 10 years, you see so much more stuff coming out. In some ways, that's sort of what you John Larry and I do. We collect almost everything, just because you got to make sure it's captured for the for the next generation, even though we might not be listening to it. There's so much stuff we don't listen to do everything. But I think we're, we're short of the wide billions of old time radio so we try to capture all of it and preserve it on hard drives, yeah, but eventually it'll go to future generations. But I really think more and more stuff are coming out. I think with the yesterday USA, more and more people will find it. And I'm hoping, with creating new audio theater, I would like to reproduce the great radio scripts we have no recordings for, like one man, family, I love, a mystery, all those things. That's sort of what I want to do, is one of my goals. And I think be great to hear stories that we've all collected, that we wonder about, and to get audio production behind some of these scripts. And I think it's in very good shape. It will all come down to money, Michael, as you know, you know,
 
<strong>Michael Hingson ** 57:58
but I also think that it's important that we, as we're recreating the shows, that while we can, we have people who understand what we really need for actors who are going to be recreating the shows, are able to find the right people to do it, train them how to do it. I think that's so important.
 
</strong>Walden Hughes ** 58:19
I think so. I think, I think you find a lot of young people who like theater, who are not necessarily radio fan, if they came, if the radio fan, like Brian Henderson and people like that, they become really good actor because they love to listen to the shows ahead of time. Yeah. Beverly Washburn does the same. She likes hearing the original performances that way. She get field for me to the show. And I think you and I think Larry does it that way. And you might not necessarily want to copy everything, but you got a benchmark to work from, and you sort of know what, with the intent when
 
<strong>Michael Hingson ** 59:01
you say Larry, which Larry? Larry Gasman,
 
</strong>Walden Hughes ** 59:03
great, yeah. And I think that's a great help to study and listen how people did it, because I think a lot of old time radio, it's like the prime rib. It was the best of the best of all time of radio drama, and it's a great way to learn the craft, by listening to it and absorbing it.
 
<strong>Michael Hingson ** 59:30
Well, if people want to reach out to you and maybe learn more about yesterday, USA or reps and just talk with you about radio, how do they do that, they can give me a
 
</strong>Walden Hughes ** 59:41
call at 714-545-2071, that's my studio number for the radio stations. Lot of times I can, I'll pick it up and talk to on air, off air. They can always drop me an email Walden shoes at yesterday. Us. Dot com and happy the answer, you can always call my cell phone at 714-454-3281,
 
<strong>Walden Hughes ** 1:00:11
you can chase me down at over, at reps, at reps <a href="http://online.org" rel="nofollow">online.org</a>. You know, get forward to me or spur vac at S, P, E, O, D, V, A, <a href="http://c.com" rel="nofollow">c.com</a>, or you can even get hold of Michael Henson and Mike.
 
</strong>Michael Hingson ** 1:00:26
You can always get a hold of me. And people know how to do that, and I will get them in touch with you as well, you bet. So I'm glad to do that. Well, I want to thank you for being here, and I want to thank all of you for listening. I hope you've enjoyed this. This is a little bit different than a lot of the podcast that we've done. But it is, it is so important to really talk about some of these kinds of concepts, and to talk about old radio and what it what it still adds and contributes to today. So I hope that you enjoyed it. I'd love to hear from you. Feel free to reach out to me. Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you. Wherever you're listening, please give us a five star rating. We value that a lot, and I hope that you'll go listen to YESTERDAY <a href="http://usa.com" rel="nofollow">usa.com</a>, <a href="http://or.net" rel="nofollow">or.net</a> then again, in both, there's the red and the blue Network, or <a href="http://repsonline.com" rel="nofollow">repsonline.com</a>, and we, we have a lot of fun. Every so often we do trivia contests, and we'll take hours and and gentlemen in New Jersey and his wife, Johnny and Helen Holmes, come on and run the trivia, and it's a lot of fun, and you're welcome to add your answers to the trivia questions, and you can come on in here and learn how to even do it through the chat.
 
<strong>Walden Hughes ** 1:01:51
But my kids watch this every Friday night on, why USA too?
 
</strong>Michael Hingson ** 1:01:56
Yeah, I get to be on every Friday night, and that's a lot of fun. Yeah. So we'd love to hear from you, and we'd love you to to help us further enhance the whole concept of old radio show. So I want to thank you again. And if you know of other people who ought to be on the podcast, Walt, and of course, you as well as you know, please introduce us. We're always looking for more people to talk to us about whatever they want to talk about. So I want to again. Thank you all and for being here. And Walden, thank you for being here as well.
 
<strong>Walden Hughes ** 1:02:27
All right, Mike, I'll be talking a little while.
 
</strong>Michael Hingson ** 1:02:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Voices: How Walden Hughes Keeps Old Time Radio Alive</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6d3834b0-eaf6-488d-a556-fcfa4fe5c8cf.mp3?source=rss&amp;ext=asset.mp3" length="93048693" type="audio/mpeg" />
<itunes:episode>378</itunes:episode>
</item>
<item><title>Episode 377 – Unstoppable Servant Leader with Raheem Lindsey</title>
<guid isPermaLink="false">https://pinecast.com/guid/dc020ecd-95bb-4cd0-980f-b67eb38c16ad</guid>
<pubDate>Tue, 07 Oct 2025 11:00:27 -0000</pubDate>

<itunes:duration>01:09:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c8934ff6-5f9d-47fd-9d96-2e73ff4dbc1e/UM377-Raheem_Lindsey-Cover_Art.jpg" />
<description><![CDATA[<p>In this powerful episode of <em>Unstoppable Mindset</em>, I sit down with Raheem Lindsey, a man whose life journey defies the odds. Born three months premature and raised in a challenging environment shaped by his mother’s drug addiction, foster care, abuse, and incarceration, Raheem shares how faith and purpose led him to become a minister and founder of <em>Relentless Living Online Ministries</em>.
 
Raheem walks us through the transformative power of self-reflection, accountability, and a deep commitment to servant leadership. He introduces his &quot;Relentless Living Pyramid&quot;—Consumer, Service, Leadership—as a model for turning personal pain into purpose. His message: don’t chase money, chase purpose, because purpose leaves a legacy.
 
Michael and Raheem explore how faith becomes the anchor in moments of doubt and how seeing past our circumstances can help us step into leadership. Today, Raheem is transitioning from construction to full-time ministry and speaking, using his story to inspire others to lead with empathy and serve where they’ve been broken and healed.
 
Listeners are encouraged to connect with Raheem at <strong><a href="mailto:raheemlindsey81@gmail.com" rel="nofollow">raheemlindsey81@gmail.com</a></strong> or via his <em>Relentless Living</em> YouTube channel.
 
Tune in for an unforgettable conversation that proves anyone—no matter their start—can lead an unstoppable life of service and significance.
 
 
<strong>About the Guest:</strong>
 
Hello, I'm RaHeem Lindsey, which means &quot;merciful one&quot; or &quot;one who establishes a deep connection.&quot; I'm 43 years old, born on August 12th. I'm a father of three, husband, entrepreneur, and servant of God.</p>
<p>My purpose is to please God and serve His people. I believe life is not about personal gain, but about serving and impacting others. As a follower of Jesus Christ, I strive to make a positive difference in the world.</p>
<p>Growing up, I faced significant challenges. My father was murdered when I was 15, and I overcame foster care after experiencing abuse at a young age. Despite these difficulties, I'm grateful for my journey and the lessons I've learned.</p>
<p>I come from a humble background, raised by a single mother in government housing. However, I've learned to see these experiences as opportunities for growth and blessing. My story is one of resilience and determination.</p>
<p>As an empath, servant, student, and leader, my goal is to impact the world in the name of Christ Jesus. I'm driven to serve others and make a positive difference. I love and bless everyone, and I'm grateful for the opportunity to share my story.
 
<strong>Ways to connect with RaHeem:</strong>
 
<a href="https://youtube.com/@rltalkrelentlesslivingglob7210?si=0Km3z7m7Ie_e2Ul4" rel="nofollow">https://youtube.com/@rltalkrelentlesslivingglob7210?si=0Km3z7m7Ie_e2Ul4</a>
<a href="https://open.spotify.com/show/5Mr5x2456rf31d7R36bfmv?si=ZUCs8yBaSJG664vFeuHoCQ" rel="nofollow">https://open.spotify.com/show/5Mr5x2456rf31d7R36bfmv?si=ZUCs8yBaSJG664vFeuHoCQ</a>
<a href="https://www.instagram.com/relen_tlessliving?igsh=aW53b3RhcXc1ZWFv&amp;utm_source=qr" rel="nofollow">https://www.instagram.com/relen_tlessliving?igsh=aW53b3RhcXc1ZWFv&amp;amp;utm_source=qr</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:17
Hi everyone, and welcome to another episode of unstoppable mindset. And today, by my standards, we have a guest who really is unstoppable. You know, one of the things that I hear regularly from people who talk to me about my own experiences of being in the World Trade Center is it's amazing what you went through and how you survived, and you're resilient and all that. I don't think tend to think a whole lot about that. I understand what people are saying, but our guest today, RaHeem Lindsay, I think, has a much more resilient and unstoppable story than I do. A lot of people might disagree, but that's okay. We're both we're both unstoppable, and I think most people are more unstoppable than they think they are. It's just that we tend to underrate ourselves. But we're going to hear a great story today, and I know Raheem has got a lot to tell us. So Rahim, let's start by welcoming you to unstoppable mindset.
 
<strong>RaHeem Lindsey ** 02:18
Thank you, Michael, such a pleasure and an honor to be a guest on your podcast. It's really an honor. I couldn't believe that you actually have reached out to me when you did. I was like, Really, I'm just very flattered, because just to have to have accomplished the feats that you have, and yourself you're you're a definition of relentless living, which is the name of my online ministry, relentless living, refusing to take no for an answer. You know, seeing life's obstacles as opportunities, things of that nature, right? That that resilience, that that that grit, that fortitude, that we all have, but we have to be willing to embrace in order to go forward in life,
 
</strong>Michael Hingson ** 03:01
right? I agree. Well, tell me, what? What does Raheem
 
<strong>RaHeem Lindsey ** 03:05
mean? It means merciful.
 
</strong>Michael Hingson ** 03:09
There you go. Yes, sir, you're, you're committed, right from the name,
 
<strong>RaHeem Lindsey ** 03:14
yes, absolutely yes. And it's funny that you asked that, Michael, because in totality, so Raheem, Lamar Lindsay, so in totality, it means Merciful One, one who establishes a deep connection, which very well fits me, defines me to a T cool
 
</strong>Michael Hingson ** 03:31
well, and I'm really looking forward to hearing a lot more about that. Why don't we start by you telling us a little bit about kind of the early Raheem, growing up and and I know that that's an integral part of your story, is you get a little bit older, if you will. But tell us about you growing up and all that.
 
<strong>RaHeem Lindsey ** 03:49
Okay, so Raheem growing up, I like to tell individuals, friends, etc, that I am, I'm I'm well, I'm well, diverse when it comes to my my growing up as a young man into adulthood, I have a mixed upbringing. I was raised with my mother, right? And then I was actually, let's start here. I was born in Houston, Texas. I left there as an infant, okay, and as a infant, I was hospitalized because I was born premature at six months years old. I mean, at six months old, rather, what did you weigh? I weighed, oh, my goodness. Oh, I was about six, so I six pounds or so. Was that
 
</strong>Michael Hingson ** 04:41
I was born premature about two months, and I weighed two pounds, 13 ounces, so I was a little
 
<strong>RaHeem Lindsey ** 04:47
Okay, and it might be less than that, actually, just to be honest with you, Michael, it's been quite some time I would have to ask my mother
 
</strong>Michael Hingson ** 04:54
you don't remember, huh?
 
<strong>RaHeem Lindsey ** 04:57
But, but long story short. Up, though, and that's really amazing that we have, that that's another connection that we have, as well as being, you know, individuals that are resilient, that are relentless, right? And so I was hospitalized in the incubator for the first, I believe, what two months of my life, I had to be fed through an IV in my head, actually. So it was, it was very, was a very tough
 
</strong>Michael Hingson ** 05:24
time for you. Were one of those people who lost eyesight because you were in an incubator.
 
<strong>RaHeem Lindsey ** 05:30
Oh, my goodness. So yours is. Your journey has been from birth, right? Okay, wow, wow. Come on. Wow.
 
</strong>Michael Hingson ** 05:41
You know, the the issue is that medical science, when I was born, wasn't ready to believe although some doctors were starting to recognize it and say it, but most doctors were not ready to admit that even too much oxygen could be a bad thing. And the result was that the retina didn't develop properly. But that didn't happen for everyone, but they also eventually did figure it out. And so a lot of times, children aren't necessarily given an absolute pure oxygen environment nowadays for 24 hours a day, just depends on what they weigh and what's needed, and it can still be that a person could lose eyesight if they're in an incubator with a pure oxygen environment. But medical science understands it a lot more now. So it doesn't happen like it did back in the 1950s where we actually because of the number of premature births, lower the age, the average age of blind people from 67 to 65 years just because of premature birth.
 
<strong>RaHeem Lindsey ** 06:43
Interesting. Okay, wow.
 
</strong>Michael Hingson ** 06:47
So anyway, you were so you were put in an incubator
 
<strong>RaHeem Lindsey ** 06:50
for a while. Yes, no, I was put in incubator for a while. And so I went through that opportunity of resilience. It started at a young age for us both, right? I don't want to say an issue. I don't like to really use that word. I say opportunities for growth and development, right? Because while we might have had an area of concern, let's say that it, it enabled us in other ways, right? It made us more resilient, more more built for the race, right to go forth in the future, right? So that's awesome. So in the incubator, and then raised with my mother, of course, up until the age of seven. Right now, here's my life begins to take a another dramatic turn. My mother, at the time, was battling a crack addiction. God bless her heart, okay, and but much respect to her. I never lost not one ounce of respect for her, because she always remained a mother to me, even over even, you know, facing those odds, right, facing the the adversity of that she still remained a mother, and I appreciate that. And so with my mother, while being a Christian woman, a woman of faith, as I am, a Christian man myself, she was still, she was a believer, but also still in the world, not fully transitioned, as most of us have. We all go through that time in our lives where we're still, you know, trying to make that full transition. And matter of fact, honestly, we will always be in the event, in the race of transition throughout our entire lives, because we'll never have it fully correct, or know everything for that matter, right? So anyhow, my mother, she was following a crack addiction at the moment, and so I had a family member that ended up calling Child Protective Services on my mother, an older cousin, so I ended up going into the foster care system. I was in the foster care system for a round just under a year, I'd say, seven to eight months during this time while in the foster care system, I was beaten and molested, all while staying right next door to a cousin. But at the time, I'm only seven, going into eight years old, right? So for me, as much as I wanted to reach out and I wanted to make this known, I felt, I felt conflicted once again, I'm still an adolescent, right? I'm still a child,
 
</strong>Michael Hingson ** 09:49
yeah, so you don't have the tools yet to really deal with that.
 
<strong>RaHeem Lindsey ** 09:54
Absolutely, yes, exactly, not having the tools yet necessary to deal with that. Certain. Stance. So I was very reclusive, and I never mentioned it to anyone. So about let me see seven, eight months was my stay there, my aunt Andrea, my great aunt, ended up getting custody of me, which is my mother's aunt, my great aunt, etc, end up getting custody of me. Now, once again, mentioning my mother was always in a very deep rooted transition, both battling addiction and just her personal life itself, and also being a woman of faith. So my mother, my upbringing with her was not as structured as, say, it should have been, but I grew up, my mother cared and she was very hands on, but yet and still, she was a single parent, and so I somebody grew up in in the streets a bit, if you will, okay,
 
</strong>Michael Hingson ** 11:06
your father wasn't around at all. No,
 
<strong>RaHeem Lindsey ** 11:08
my father was not around at all. Okay. And funny story mentioning the father, he was in my life up until about four years old, and then my mother and him had separated, and they were, you know, in other relationships, whatever have you. And I went to visit him. One day, my mother took me to visit him, and he asked me, Hey, who's your dad? Now, me not having a normal, typical, constant relationship of seeing him on a regular basis. I say my mother, I mean my wife. I mean, I'm sorry, my mother's boyfriend at the time and so kind of all hell broke loose with that. He wanted nothing else to do with me. Keep in mind, I'm only four at the time, right? So from that point, yes, so from that point forward, he was out of my life. Okay? So now we fast forward back again to getting in custody with my aunt. My aunt has gained custody of me after getting out of the foster home. So with my aunt, my aunt Andrea, my great aunt, with her, the home is very structured. It's just me and her, her only child, which is my older cousin, Todd. He's in the Air Force, whatever have you. He's in his mid 20s at the time. Okay, okay, and so it's just me and my aunt Andre so with her very structured. Sunday church, Sunday evening church, Wednesday, youth night church, if church was open, we were attending. And it wasn't enough to just attend. We had to be operating. We had to be serving in some capacity. So I was involved in, you know, the youth crowd, any and everything that had to do where we could serve in the church we were doing it. And so that helps create kind of a illustration, if you will, a visual of who Rahim is. I am, both one who is street smart, also one of I love to seek Intel. I love to read. I am a avid reader, so forth and so on. That was very much encouraged within the household with my aunt, so she very much stressed those areas. I was made to memorize Scripture and so forth in her household, things of that nature. Got involved in activities outside of school, baseball, things of that nature. So that helps bring you to who I am today, as of relentless living. To kind of give you a a quick synopsis, if you will, because I know we know we like to talk about some other topics and so forth, but that gives you a bit of my background and who I am. So I tell people I'm very textured, for that matter.
 
</strong>Michael Hingson ** 14:07
So what, what did you do, school wise? Then, once you were growing up,
 
<strong>RaHeem Lindsey ** 14:14
school wise. So I, you know, went through, you know, the elementary and so forth, as everyone else does. I ended up dropping out my 11th no my senior year, I dropped out. Reason being, I was working, obtained a full time job, and I was kind of in that time as most of us are exploring the world, getting to know myself as a young man and a young adult, if you will. So there's the girl aspect, right? Then there's, you know, hey, rahims, now I have a job, so I'm bringing in my own finances. So I. Have responsibility of self, and also being back in the presence of my mother, because my mother gained custody of me again after about three to four years with my aunt. So she battled, she overcame her crack addiction and also regained custody of me. So kudos to her. So being back in the presence of my mother, she always instilled responsibility upon me. She's very big on that, so I'll be responsible for, say, a particular bill. Maybe it was the electricity bill. Obviously, not as high as they are now, right? The economy's changed. Their face changed. So not as much, right? Now we're talking, you know, hundreds of dollars, you know, when then it was like, you know, hey, maybe you know, 150 you know, for light bill. No big deal. So, and those things just helped me to learn about responsibility at a early age as a young man, setting me up also for future success, I will say, so school, so I dropped out. Like I said, 12th grade year I was I got in a little bit of trouble. I always had a great head on my shoulder. Always had great values and morale. But as we all know, bad nature or Bad company corrupts good nature, Bad company corrupts good nature. And so it is not enough to simply do well on your own. It was never meant for us to do anything simply on our own, because you can't be great alone. It takes a team. It takes a strategic alliance of a group of individuals. It may be somewhat semi minute. It could be Lacher, depending upon the need and the desire and the the vision itself. But you cannot be great yourself. It takes a team. And so I tended to I would do well for such a period of time, I was always very much into church, but then there's that street side of Raheem, and I have some street friends, so therefore I would find myself regressing, or rather, let's say, digressing, from the progress that I've made because of my choice of friends. Now, not all of them were in the streets, per se. Others were doing well and focused on the future and doing an accomplishing great things on the positive note. But there's that conflict, right? I've got this internal conflict because my homeboys, you know, and so forth from my mother's end of, you know, the spectrum, you know, we're in the streets, we're products of the environment, right? And it's very easy to become a product of your environment, and then also to get to a point where you sever some of those relationships, not because that's so you're too good, because you've outgrown such a thing, and you've been outside of the environment. So if you see better, logically and hopefully, we will then do better. So it was conflicted, so I I got in a bit of trouble, you know, throughout my childhood and and young adulthood, from, I say, at the time of 14 to, oh goodness, mid 20s, maybe about 2627 I would, you know, I do well, and then I would have a issue, you know, with the law. You know, I was, there was times when I was younger, I know, broken into homes, things of that nature, and it would be quite, I wouldn't even say, like, quite unexpected to those who knew me and had relationships with me, because I was, I was a great person. I really was, you know, good morale, good values, things of that nature, but when I got around the wrong company, then there we have it. Now, Rahim is no longer who I know to be, but I'm who I was, or the tainted version of Raheem, and not the more fulfilled, better version of Raheem, for lack of better terms. So I went through, you know, in and out the system for a while. You know, I've been in on the in the county jails. I've did a year in the penitentiary at one point in time. But I saw this to say, for anyone that has battled such things, no matter what it is, Do not despise it, because, because, because of those situations, it has helped make me who I am today. So I'm able to help other individuals who have battled or in the same storms as I face and I stand today before you as a victor, victorious over those. Circumstances, adverse situations and so forth and so what nearly killed me is situations for yourself. Michael, what nearly you know killed you things that you thought were nearly impossible to get out of, challenges that we face, so much adversity, that caused so much pain, that caused us to have to be resilient because we had no other choice. Right, right? What nearly killed us. Now we can reach back and bring life unto others, because we were able to overcome it, but I have to go here because me, being a man of faith, I will say, not by our power nor our strength, but by God's Spirit. Thus saith the Lord, because of that, because ourselves, we're not capable of such things on our own. We're just not it would be insane to think that we could do the things that we have accomplished, and furthermore that we will accomplish going forward without a divine entity, without divine help, because some things are simply limited to the the carnal existence of
 
</strong>Michael Hingson ** 21:05
being, did you ever, did you ever finish high school?
 
<strong>RaHeem Lindsey ** 21:09
I Okay. So, great question. Michael, so when I was in the penitentiary for a year, I actually ended up getting my GED. So I was, I came up. I had the mindset like, you know, what, if I want to be here, I'm going to, I'm going to go ahead and I'm going to use the system against itself. So, okay, I'm going to be here. You will pay for my education. I'm going to better myself while I'm here. I'm not going to, you know, be depressed and be in this, this slump of a mind state and existence of being No, I want to better myself and come out with a vengeance to succeed and be a better version of Rahim. Rahim, 2.0
 
</strong>Michael Hingson ** 21:48
Did you? Did you ever go into college after you got out of the penitentiary and all that?
 
<strong>RaHeem Lindsey ** 21:53
Absolutely, yes, I did. I did not finish, not because I could not, not because I didn't have the intellect, just simply I didn't have the motivation to stay in tune with it, because and now seeing Hindsight is 2020, it wasn't my purpose. Wasn't connected to my purpose, added value to who I am. It helped me to find my purpose, but it wasn't my purpose. So I ended up going to college for Business Administration for a little under a year, Phoenix University, online, okay? And then another time I went for personal training. I've always been a fitness head, so forth and so on. So I love you know, to have, you know, a good overall health, along with, you know, a good mindset, so forth, mind, body, spirit, right,
 
</strong>Michael Hingson ** 22:47
right. So what did you do then, from a job or profession standpoint, to support yourself?
 
<strong>RaHeem Lindsey ** 22:57
Okay? So throughout those times, a lot of times, I delved in sales. I'm very much a people person, so being a store manager at one point in time of GNC, okay, telemarketing, oh, my God, an array of things usually having to do with retail. Because, like I said, once again, I'm very much a people person. I'm an introvert, but I'm a, I mean, I'm an extrovert, but I'm an introvert. When it comes to my issues, I don't share a lot of my issues with
 
</strong>Michael Hingson ** 23:31
individuals. That's fine. Okay, so you did, you did a lot of sales, and yes, and I think that's a very honorable profession, having been in sales for many years in my life as well. Okay, what did sales teach you? What did what did you? How did it help you grow as an individual?
 
<strong>RaHeem Lindsey ** 23:54
Sales taught me how to be a great consumer. Because in order to be a great salesman, you need to consume the needs of others. What's why, who, when, where. I love that I will, I will say in part, I learned from GNC, because when you're trying to sell, I don't sell. I like to build relationships and a rapport. So henceforth, once again, the who, what, who, what, why, when, where. Why are you doing these things? What are you doing this for? When do you plan on achieving the goal that you want? Etc, etc. So being a great consumer helps you to be a great salesman, because then you make it personal when you ask these questions.
 
</strong>Michael Hingson ** 24:48
Well, yeah. And you also learn how to be a good communicator if you're doing a decent job,
 
<strong>RaHeem Lindsey ** 24:55
yes, as well, absolutely.
 
</strong>Michael Hingson ** 25:00
I unexpectedly ended up going into sales, but I've learned those same basic tenants and those same basic things. And the reality is, you learn to be a good communicator, and you also learn that ultimately, good sales people really don't sell anything. First of all, the customers really got to want to buy it. And the good sales people guide customers to find what it is they really need. And I know I've had situations where my product wouldn't do what the customer wanted, and the last thing I would want to do would be to and I probably could have done it, convince them to buy my product anyway, even though it might not do everything, because I knew that come back to bite me.
 
<strong>RaHeem Lindsey ** 25:46
Yes, absolutely. Michael, I so concur. Um, touching on that real quick. So exactly the same thing with me, right? I would never sell a individual on something just because it was the item of the week, so to speak, right? We would have conference calls, and so we have, you know, one item, maybe two items, for the week that were the main point of sale, make sure that we're pushing this item to each and every customer, while I would offer that I was more in tune and cared about what they needed and what they wanted. So those questions we spoke about briefly here just a moment ago. And so by doing that, as you said, you develop a rapport and trust. They trust you now because they know that you're just you're just not going to give them any product, sell them any product just for the sake of the monetary gain, but we want you to get what you truly need. We want to make sure that your needs are met, and so they'll come back. And that's how you establish, you know, long term Jeopardy and long term relationships with customers, and then customers become friends clients, and there you have it, and that's how you know, you establish it and build from there. Absolutely what you said.
 
</strong>Michael Hingson ** 27:09
Did you ever have situations where your boss is wanting you to sell a product and you knew that it wasn't going to be what a particular customer wanted? Did you ever have some discussions or conversations with your bosses about that kind of thing.
 
<strong>RaHeem Lindsey ** 27:24
Did I ever have a conversation with them about that indirect, indirectly, that usually it went over well, once again, it's not about what you say, but it's how you say it, right? Michael, so I would say, what ifs what if I have a customer that is not in need of this particular product, but I mentioned it to them, so I'm still doing my job, right? I'm still doing as directed by the superiors. So I'm asking, What do you think about this product? Now, here's the funny thing, though, when we're dealing with, you know, GNC, right? So it's vitamins. There's a lot of things that compliment the other so sometimes, while not really pushing that specifically, I would say, hey, based upon your needs. I recommend this, but just so happens only if it was applicable, this product here will enhance your will enhance the results that you're looking for. And so I would present that to my superiors, my manager, because I was a store manager myself at my own store. So I would present that to them, and they would say, okay, Raheem, Hey, as long as you're, you know, mentioning the product, and you are pushing the product, to some extent, that's fine, okay, so that ended up working out for me, right?
 
</strong>Michael Hingson ** 29:03
So how long did you sell for? GNC?
 
<strong>RaHeem Lindsey ** 29:06
Ah, GNC, I sold for a little over a year. I enjoyed that. That's one of my favorite jobs. One of my most favorite jobs that I've ever had was GNC, just being able to serve. Being able to serve Michael is my thing. I find myself when I'm not able to serve others, I'm not content, right? I'm not I don't feel miserable at times, because I really live to serve. I have the heart of a servant.
 
</strong>Michael Hingson ** 29:41
So what did you do after GNC?
 
<strong>RaHeem Lindsey ** 29:43
After GNC, let's see here, after GNC, I was in restaurant for a minute. Worked at Five Guys Burgers as a store manager there. Also I'm an entrepreneur. I started. In a fried ice cream business? Yes, absolutely. So fried ice cream the first of its kind, right? Ever put into pints and gallons? Okay, so I started that myself back in 2017 the funny way that that even came about was I had lost my job building house trusts. Okay, so I've also done construction, which I'm in now. Currently, I do construction. I do concrete right now, but in this season of time, at the age that I am, I'll be 44 in August, everything is about purpose. Everything is about purpose. And I feel the Lord definitely pulling me more into that direction and being more in tune with that. So henceforth, opportunities like this to be on this podcast, this is in alignment with purpose. But anyhow, so 2017 I started the ice cream. I fried ice cream led me into being into retail for myself. I was in the mall twice. I had a few partnerships with a few local restaurants and so forth and so on. I was supposed to be on food, carnival foods, but I ended up missing that. I had a Oh my God, has some meaning of some sort. I end up missing that. So I fried ice cream was actually supposed to be on Carnival foods on Food Network. So we make quite a bit of feats and accomplishments with that. So there's that. And then I've also, like I said, the construction, telemarketing, my gosh, what else have I done? Probably more sales. And like I said, most recent, I'm in concrete construction. I've been doing that over the last three years, and so that kind of brings you to current but I'm kind of growing quite weary of it, just because I know that I have a story, I have a message. There's some things that God has put on my heart to teach as a minister, as a servant, as an evangelist, so many things that that that wrap up and make up Raheem, I don't put one title on myself, because the Lord has allowed Me and enabled me to be many things due to what I've endured throughout my life, has given me that, you know, variation of existence.
 
</strong>Michael Hingson ** 32:31
So, so tell me more about what you're looking at in terms of being an evangelist and so on, what you're what you're moving toward, and what you think you're
 
<strong>RaHeem Lindsey ** 32:40
going to do. So Well, I'll say, you know, right now, over the last, oh, my god, probably see three, three going, Whoa. No, four years. Let's say four years. Online ministry has been my go to my YouTube channel. Very much, relentless living online ministries where, you know, I do reels, so forth and so on. Really wanting to, I want to do much more than just give a word, but in today's society, you kind of draw them in more with the short term, you know, short term memory is very, very dominant anymore. We're not as much as consumers as we once were. And I think that's just due to the the way of, you know, the AIS and technology and so forth. It's made mankind a bit lazy if you let, if you let. Now, it's also very innovative and creative. And it challenges us to go further in our you know, our mindset, our cerebral capacity and so forth. So it can make you lazy if you allow it. By the same time, it can challenge you and allow you to express yourself in new ways and insight and creativity if you let it, such as myself, yourself, others, etc. So, but just you know, teaching others how to understand the word more, also giving, showing truth and Revelation through the word that applies to your everyday life, that will inspire, that will encourage and edify you, and then also helping you to be able to build business from it, which I've done and and and coaching and things of that nature. It's such a variation of it, but all stemming from what I shared earlier, which is, well, I didn't completely share, but I like to call it my relentless living pyramid. And the base of it is being a consumer. The middle of it servant in the peak is leadership, being a leader, but the most important is being a great consumer, because in order to be a great leader, he was first be a great consumer. Take in the needs, evaluate the. Needs of others. Do an assessment, if you will, right. And then, based upon that, we can better serve who are. Demographic is our tribe is right. And then, as we prove ourselves, we develop a rapport, friendships, so forth and so on. And now there's trust, and when there's trust, people allow you to lead them. And then, in order to remain a great leader, I like to call a servant leader, because the greatest leaders are servant leaders, because a great leader has to be a servant to remain a leader. And so you repeat that process in order to remain relevant, whether it's in marriage, business school, you name it, the relentless living pyramid applies for every facet of life. So in that space alone allows me I see myself speaking engagements, coaching, leadership, development. There's so much that comes from that space and that pyramid, because it applies to everything. And I've been through a lot, if I haven't been through it myself. Personally, I know someone close to me who has so that's the great thing about acknowledging and knowing from what you've come from and not despising it, but instead seeing that as a vehicle of momentum, as long as you have changed and learn from your mistakes, right to become better, that is actually added value, because now you can teach others where you did not fail at because you got through it. So remember that God brings you to it. To bring you through it, the storm that you face today is not to kill you. It's not to stop you, but it's meant to propel you. Because you are eagles. We are eagles. Eagles fly a fly with the storm. They fly towards the storm and use the momentum of the storm to carry them into the next destiny, step, destination for us, purpose. So do not see the storm as a opposition. See it as a opportunity for growth, development, pruning so
 
</strong>Michael Hingson ** 37:26
you you emphasize faith a lot. Yes, tell me. Tell me more about faith and what how you define it. And another question I would ask is, what role do you believe that faith plays in discovering your purpose? Okay? A lot of questions
 
<strong>RaHeem Lindsey ** 37:44
there. Okay, okay, okay, yes, absolutely, okay. I'll start the last one because that because I remember that one best. So okay, what role does faith play in finding purpose? Correct? Michael, yeah, okay, so I'll start with this. I guess maybe I could call it my mantra for relentless living ministries. And this will sum it up. And then I will go into more in depth, live in pursuit of your God given purpose, and then you will find life and life more abundantly. But how do you find your purpose? Okay, so how do you find your purpose? I want to start here. I believe you for myself speaking, I believe you have to incorporate God, because how can you find purpose if you do not include the One who created you with a purpose for himself, I believe is the purpose. So now further going, going even more in depth, finding purpose, going through the obstacles, going through the storms. So me going through being in the system as a adult, a young adult, me going through being in the foster care system as a child. Me going through being beaten and molested. Me going through being the black sheep of the family. Me going through at times, being deserted, okay, sometimes not being liked, not because of who I am, but because of who I am, because of a light that is in me, because of my faith, because of my belief, right? So being facing the facing the trials and the tribulations. Each and everything that you face and that you overcome helps establish you into walking into your divine purpose. I believe that your divine purpose is based upon everything that you have overcome, because most of us, and matter of fact, I can almost guarantee all of us in some way, shape or form, what we have gone through has helped shape our future. It's inevitable what we go through helps to shape our future. That's why decisions are so important. The decisions that we make today will affect our tomorrow. So everything that I've gone through in my past has. Purposed me to be able to help those that are in the same situation that I face, to help them overcome. Like I said, What nearly killed us will nearly kill the individuals that will be watching this podcast that they've endured, the trials, the hardship carrying their own cross, if you will. But yet they survive. Yet they're victorious. It's a reason why you're victorious. So you have to become what you were meant to say. So to speak for those that are you know men and women of faith, everybody knows Jesus, our Lord and Savior. Okay, I'll just go. I'm just going to go here. Scripture says, He who was, I'm sorry, He who knew no sin became sin. You have to become what you want to overcome. You have to go through what you are meant to overcome. Because if you don't endure it, you can't overcome it. There is no testimony without the test going here, being chosen, right? And being chosen, I believe, is part of purpose, because you're chosen for a something we're chosen for a someone you know in marriage, right? There's a someone we're chosen for that we choose, they choose us. So everyone wants to be chosen. Everyone wants to be the one, until they find out how much it cost, because to be chosen, it will cost you something, and it will cost you everything. To be chosen, it's cost you a lot, Michael, to be the man who you are today. It didn't just drop off the sky to you. Wasn't just fed to you. You had to endure some things, some hardships, some struggles, but you turned them into opportunities. Nonetheless. This is why you stand here today as the strong man that you are, because you never gave up. You remained relentless in the face of adversity.
 
</strong>Michael Hingson ** 42:04
So how do people learn to recognize that, and learn to recognize whether they're making the right choices?
 
<strong>RaHeem Lindsey ** 42:12
Okay, great question. So how do people learn to recognize that? I think the recognition is easy when we take ourselves out of the equation, and we look at it from a broader scope. And stop looking at why me, like in the, in the in the in the victim perspective, and think, Why me so the why me. The second why me is, why am I enduring this? There has to be a reason for this. Now, some things are self inflicted, and some things happen. Life happens. But even within that, there's always a lesson to be learned. Always lesson to be learned if we want to evolve now the lessons there, whether we like it or not, but we have to choose to want to see it, or we can be naive and we can neglect the fact that this has happened, and we can play the victim in every world and every role. Or we can choose to see that, hey, I'm victorious. I did overcome this, whether it's self inflicted or just life happened. But the easy way to know about these things are, I think every experience will increase the knowledge of the knowing.
 
</strong>Michael Hingson ** 43:33
But what I'm getting at, I think, is that in reality, until you are willing to stop and analyze and look at what you're doing, look at what's happened, look at why it's happened, and listen to your inner voice, if you will. Yes, that guides you until you're willing to do all of that, it's really very difficult to find out what your purpose ought to be or how you should proceed, and that's the thing that most people don't do, is take the time to be self analytical.
 
<strong>RaHeem Lindsey ** 44:10
Come on, absolutely. Michael, I agree 100% Absolutely. We don't take the time to be self analytical, and that it takes, it takes courage to do that, because sometimes we don't want to look at the reflection that's in the mirror. We brother, you know, cast the, you know, the judgment or the the you know, it's someone else's fault, play someone else at fault, the situation's fault. Oh, you know, I'm always, you know, the innocent one, but yet, at most times, if we're really honest with ourselves, we are our own worst enemy, and it's very unfortunate, and so that's why it's very necessary to confront ourselves on a daily basis and hold ourselves accountable. It so that we can have positive growth and development, because where there's accountability, there's also confrontation, whether it's with yourself or can be with others. Now, confrontation is good. There's good confrontation and bad confrontation, but ultimately, confrontation is good, because confrontation there has to be something confronted, and so something is a dress, then we cannot, we can't cover we can't we can't address it unless it's been spoken of, unless it's been, you know, brung up, right? We have to address it. So with that comes, you know, the accountability, and so accountability requires being uncomfortable
 
</strong>Michael Hingson ** 45:52
Well, or it requires that you recognize that there are lessons to be learned Absolutely, and you go out and recognize that you're going to be your best teacher and that you need to learn them. How do people overcome self doubt when they're when they're going through life and so on? How do you how do you get beyond all the self doubt? I think we've talked about it some, but, you know, I'm curious to see if you want to add
 
<strong>RaHeem Lindsey ** 46:17
to that absolutely, I'd love to Michael, so overcoming self doubt at some point in time in life, and there's been a few times, for every single individual, you have overcame something that you thought was nearly impossible, because if you, if you didn't, each and every one of us wouldn't be where we are today. Now. We could all be, obviously, maybe doing a bit better, but could always be a lot worse. So we discover so I lost print thought, repeat that one more time. I'm so sorry, Michael.
 
</strong>Michael Hingson ** 46:55
I was just asking how people deal with and how do you overcome self doubt to be able to advance and move forward.
 
<strong>RaHeem Lindsey ** 47:01
Okay, so overcome this self doubt. Remember that you know what. I have to go. I have to go here. I have to go here. Greater is He that is in you than he that is in the world? This is how I help myself, and I hope that it helps all of us. It will help all of us say that once more, Greater is He that is in you than he that is in the world? Okay? So you get some people, may, you know, it might be the inner voice for me, it's God, Jesus, you know, he's the wrong. Same thing, okay, same thing, right? What does the inner voice say about you? What does God say about you? You are fearfully and wonderfully made in God's image. See the this thing here, the flesh, the carnality, will always feed you the lies, because you'll always see just what is in front of you. But the inner voice is what gives you vision, right? So when you have vision, when you're looking outside the physical parameter of things, you see the greater, okay? And you want to see yourself by the inside voice. The inside voice says that you're perfectly, wonderfully made the image of God through Christ, Jesus. You can do all things. You are great. You are amazing. You are wonderful. These things, you are the you are the victor, no longer the victim. Okay, you are the head, not the tail. These are the things, the positive things that are truth, that are said about you, said about me, each and every one of us. So when we learn to see beyond the present circumstance and remember this, it's not always what it looks like, especially when it comes to yourself. Anything that is that is opposite of the positive things that have been spoken of you, that you know about yourself, even is a lie of the enemy. So you have to be willing to know the truth, willing to walk by faith and not by sight. I will add this in, for faith comes by hearing and hearing the Word of God. Faith. Faith is the substance of things hoped for, the evidence of things not seen. So you may have been the drug addict, you may have been the the alcoholic, but I see you as the doctor, as the lawyer, as the nurse, as the store manager, so forth and so on. We have to feed ourselves with the positivity, but the knowing who you are, for me comes from the word. It's times I struggle with myself. I'm like, I don't think I'm the greatest person in the world, but then I have to go back and I reflect. I go back to the world. What does God say about rain? What does God say about you? That's the truth, not the lies that the world may spill upon you and try to demonize your name and slander your reputation, assassinate your character, not those things. Things that might have happened, but you are not that. So seeing the greater in you for me and that will share with anyone that I have the opportunity to encounter you, got to go back to what the inner says about you, the inner self, because the inner you is great, despite what you may go through on the exterior and what is inside will soon come outside. It will reflect
 
</strong>Michael Hingson ** 50:29
you mentioned earlier, the whole concept of being a servant leader. What is a servant leader?
 
<strong>RaHeem Lindsey ** 50:34
A servant leader? A servant leader is one who, obviously, they I see them as being an empath of some extent. I think a great leader has to be empathetic. Because I believe you have to be empathetic in order to want to solve one's needs, to care about their needs. Now it's one thing just to be in business, and this is what separates a servant leader from a leader. A leader may be great and sells the sofa and so on right, and they're leading. But do they care? Are they gathering the Intel of the consumers because of a want and a desire to change lives and to help others. So you have to be a great servant in order to be that great leader. And when you're a great servant leader, you serve based upon the needs of others, and that brings life into you. By giving life unto others by fulfilling their needs. You find your need being met, and you develop that trust and that relationship, and then you leave. But you lead, not only to have that title, forget the title. It's not about the title, but you're led because you're called to lead, because the people trust you and you have been enabled to and you have the insight to based upon being a great consumer, and you want to serve others, you have to be a servant. So consumer servant leadership, once again, the pyramid kind of sums that up and gives you, you know, a synopsis of that. How you know being a great servant leader. They have to be all those things, consumer, servant leader, servant leader, and then repeat, in order to remain relevant, it can never be about you. To be a great leader, it can never be about you. It has to be about the people whom you're serving. Because the moment it becomes about you, it becomes singular. And if you're only there to help self, guess what? At some point in time, you may run out of needs, but when you're serving the capacity of many, there is always a need to be met, and not only that, you're operating in purpose. So I like to share with people this, this, this, this train of thought, if you will. Everyone's always, you know, concerned about financials, right? Money, right? Not me, it's purpose. Because if you chase purpose, the money will follow chase your purpose. Because here's the thing, as scripture says, I'll go here once again, money answereth all things, not something people may say initially and whatnot, oh my god, money, money, money, right for those that are, you know, you know, into the word things like that, right, as myself, sometimes we get it misconstrued and say, Well, money is evil. No, it's not. It depends on whose hands it's in. The word says the love of money is the root of all evil. The love when you love the money over the inner voice over God so forth, then it's the root of all evil, because people will do anything for money. But when you're operating on purpose, you're on divine assignment, it's bigger than you, and so money answers all things, right? But what happens when it's singular? It's just you. There's only so many needs one person can have, so there's no longer a call for the money to answer. And this is kind of a illustration, a parable, if you will. You know, you pick up the phone, it's because someone called Money answers all things. So there has to be a call in order for the money to answer, being a need the call a need for money to answer. But what happens when all your needs are answered as a one individual? It's done, but when you're operating out of purpose, your purpose outlives you. Purpose creates legacy, and purpose helps fulfill others other than yourself, so you're constantly on assignment, so therefore you always stay in motion.
 
</strong>Michael Hingson ** 54:48
So how do you balance personal ambition and serving others?
 
<strong>RaHeem Lindsey ** 54:54
Personal ambition and serving others? Wonderful question. Michael, personal ambition. And serving others, because it's it's why, it's why I'm here. It's my assignment, Michael, it's my purpose in life. As I mentioned earlier, I literally I feel terrible when I'm not able to help others. I'd much rather give than receive any day, because I've been through so much, and I know what it's like to need and others have the wrong perspective of you and not want to help you based upon what somebody else has said. And it's the wrong narrative, it's the wrong story, it's a lie. And then some things may be a bit true. There's some things that, oh, well, yeah, that that is true, but I'm not that. I'm not the individual anymore. That was, that was a mistake that I made, but it does not define me. I know it's like to be misunderstood. I know what it's like to be in need. That's why it's so good that I have went through and endured everything that I have in my life because it's made me appreciative of help when it comes, and it's given me such a capacity with the void that has been left in me because of what I have endured to want to help others, that that's that's my purpose. It may it makes when I, when I, when I have a chance to speak unto other people. I speak life unto them. If I have the opportunity to help somebody financially, it's, it's my pleasure, it's, it's a duty, because I know it's my assignment. Based upon everything that Rahim has went through. I went through and experienced homelessness. I've, I've had a mother that was addicted to hardcore drugs. I've been in the system, both incarceration and as a child, you know, being in the foster care and so forth. I've endured all these things. So it's given me a heart for people that are in the same situations. So it's not too many people you know that themselves or don't know somebody directly close to them, that hasn't been incarcerated, that hasn't been a victim of something in the system as a child, that hasn't had a close loved one, that's battled an addiction, if not yourself, that hasn't went through homelessness, that hasn't been, you know, rejected by the family, you know, a black sheep or whatever have you, that you know all those things and some so I remember what it's like, and some of those things I still endure. And I'm like, all I want to do is to help and to love and to serve. If I do nothing else in life, I'm good with that. I'm fine with that, because I know that's my purpose. Well, oh, go ahead, yes and yeah, go ahead and so just just just knowing that. Like I said, You know what you go through life, ladies and gentlemen, what you go through in life, pay close attention. Hindsight is 2020. That is a part of your purpose, what you overcame. I promise you a lot of people, how do I find purpose? How do I find purpose? It's not as hard as we make it, and I can probably deny and I share this with so many people, and they you're absolutely right, and if it doesn't lead directly, if it doesn't define purpose for you, it helps lead you to your purpose. So don't despise anything that you grow through. But yet, please, learn from it. Learn from it and gain insight.
 
</strong>Michael Hingson ** 58:38
How do you think one can cultivate a let me, yeah, how do you think that one can cultivate a servant leadership mindset in their lives?
 
<strong>RaHeem Lindsey ** 58:52
By I would say by first, you can't it can't be about self. You can't be about self. Now we'll say this, okay, and it's not contradictory, if you, if you take it in the right state of mind, okay, and get what I'm saying, what I'm not saying, you have to be able to help yourself before you can help someone else, because you cannot pour from an empty cup. But knowing that what's in the cup is for you, in the overflow of whatever it may be, your anointing, your finances, your time, your energy, your space, the overflow, once your needs are met, it's for others. So there's a time to think about self initially, because you have to work and develop yourself, you have to fill yourself so that you have something to give. But then once those need once the need is met. So I guess next would be, when is the need met? Well, let's put it in this kind of illustration. Let's say you've got rent, right? Right? It's going to this something everybody can relate to. You got rent, or you got your mortgage. The mortgage is paid, right? The the electrics paid, but you got an exceedingly, you know, amount of of financials left after that. Now you have to be wise. Always exercise wisdom, right? But after that, okay, well, I'm good. My needs met. You know, I've got clothes on my back. You know, there's gas in the car, etc, etc, whatever. Now it is not good for you to hold because God gives seed to the giver. I mean seed to the sower. You see, if you hold what you have in your hand, once again, dealing with singular possessiveness, right? It stays there. It goes no farther than where you set your feet. But the moment you open up your hand, what do you have in your hand? What do you have in your hand? And you spread it and you then it multiplies, right? It multiplies. So it cannot be just about you. We have to get out of the the self mindset? But know that, yes, you have to be able to help yourself before you can help others. Once again, you can't pour from empty cup. But after that, remove self from it and realize that everything that you've gotten, everything that you have obtained, is by the grace of God, that's simply what you've done. Because some things, I'm quite sure, if you look back, how in the world did I do that? And someone helped you, like I said, we cannot be great by ourselves. So it takes a community. It takes individuals. It takes a unit in unity, right? So how to go about that? We move self out the equation and think, How can I serve in a capacity where I have been afflicted in my life, where I overcame, because if you're a decent human being, by my beliefs, you will have a void in your heart, a concern in your heart, and you're drawn towards individuals who are going through what you went through, because you remember what it was like. I wish I had someone who would have understood. I wish I had someone that have spoken a kind word to me, said, I love you when I needed it most, instead of turn their back on me, instead of opposed me, I wish someone would have lended a hand when I was short on the rent, short on the electricity bill, and yes, I was doing everything that I could. So Wow. To reflect back on those things, should give you a heart of gratitude, because obviously you were able, you were able to overcome it by some way. Someone gave you a hand. Somebody, everybody's had somebody help them. And so you may have more rejections than the help. And so the thing
 
</strong>Michael Hingson ** 1:03:00
yes please. And so the thing to do is to pay it forward. Pay it
 
<strong>RaHeem Lindsey ** 1:03:04
forward, simply put, Michael, yes, I'm sorry. I'm long winded at times.
 
</strong>Michael Hingson ** 1:03:10
Well, I hear you and I understand and I appreciate all the things that you've said. If people want to reach out to you, how do they do that?
 
<strong>RaHeem Lindsey ** 1:03:18
You can reach out to me there's I'll start with email. That's Raheem Lindsey, 80 one@gmail.com
 
1:03:29
spell that for me, if you would. That's K, A,
 
</strong>RaHeem Lindsey ** 1:03:33
H, E, E, M, as in man Lindsey, L I, N, D, S, e, y, 80 one@gmail.com Raheem Lindsey, 80 one@gmail.com Okay, and then, and you can reach out to me for you know, whatever speak, counsel, leadership, whatever it may be. Then also, I have my YouTube channel, relentless living online ministries. It is exactly that relentless living International Ministries on YouTube, you'll see this gorgeous face here.
 
<strong>Michael Hingson ** 1:04:13
Okay, so the name of the channel, again, is relentless living. Relentless living, yes,
 
</strong>RaHeem Lindsey ** 1:04:19
okay, yep. Relentless living ministries on YouTube. And so, yeah, I have those two things there. And, you know, if need further, then, you know, I'm always free, you know, to, you know, give out my contact, you know, which is more than more than more than welcome to utilize. I have no problem with that as well.
 
<strong>Michael Hingson ** 1:04:40
Well, I want to thank you for being here and giving people a lot of insight. I hope people will take it to heart. I've always been a great fan of the whole concept of servant leadership. I think it's extremely important. And I think any good leader is or should be, a servant leader. Otherwise you're. Are missing a lot of the dimensions of what leadership is all about. So I want to thank you for being here, and I want to thank everyone who was listening today for being here. Love to hear from you. Love your thoughts. Please email me at Michael H i@accessibe.com accessibe is spelled A, C, C, E, S, S, I, B, E, so it's Michael M, I, C, H, A, E, L, H, i@accessibe.com, and wherever you're listening, please give us a five star review for the podcast episode. We love it, we appreciate it, and we really do value all that you have to say to us and about us. If you know anyone who ought to be a guest on the podcast, and Rahim as well. For you, if you know anyone else who ought to be a guest, we'd love to hear from you, or please give us an introduction to anyone who you think ought to be a guest. We're always looking for people, because I think everyone has a story to tell. And the reality is, as Rahim is so greatly demonstrated today, we can deal with whatever circumstances come along, but it's our choice to make, to deal with things, and we can choose to do it or not that is up to us. Absolutely. We can listen to God or not, that is up to us. So thank you again, everyone for being here. And Rahim, I want to thank you once more for being here. This has been wonderful,
 
</strong>RaHeem Lindsey ** 1:06:21
absolute pleasure. Michael, I just, I want to thank you from the bottom of my heart, once again, complete honor. I've enjoyed just your your your intellect, your wisdom and the Great, the great questions that you've asked may for, I think, a great podcast session as many others before me as I've had the privilege of watching, so I just I thank you. God. Bless you, and continue doing what you're doing, being an inspiration, a great servant leader and just innovation to many an inspiration and motivation.
 
**Michael Hingson ** 1:07:00
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Servant Leader with Raheem Lindsey</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/dc020ecd-95bb-4cd0-980f-b67eb38c16ad.mp3?source=rss&amp;ext=asset.mp3" length="99565596" type="audio/mpeg" />
<itunes:episode>377</itunes:episode>
</item>
<item><title>Episode 376 – Unstoppable Man on and Behind the Airwaves with Ivan Cury</title>
<guid isPermaLink="false">https://pinecast.com/guid/a0c1aa51-a202-453c-9acd-9f112926c278</guid>
<pubDate>Fri, 03 Oct 2025 11:00:10 -0000</pubDate>

<itunes:duration>01:05:08</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/93c76138-49fa-4c66-b520-688e54dca827/UM376-Ivan_Cury-Coverart.jpg" />
<description><![CDATA[<p>In this special episode of <em>Unstoppable Mindset</em>, I had the privilege of sitting down with the remarkable Ivan Cury—a man whose career has taken him from the golden days of radio to groundbreaking television and, ultimately, the classroom.
 
Ivan began acting at just four and a half years old, with a chance encounter at a movie theater igniting a lifelong passion for storytelling. By age eleven, he had already starred in a radio adaptation of <em>Jack and the Beanstalk</em> and went on to perform in classic programs like <em>Let’s Pretend</em> and <em>FBI in Peace and War</em>. His talent for voices and dialects made him a favorite on the air.
 
Television brought new opportunities. Ivan started out as a makeup artist before climbing the ranks to director, working on culturally significant programs like <em>Soul</em> and <em>Woman</em>, and directing <em>Men’s Wearhouse</em> commercials for nearly three decades.
Ivan also made his mark in academia, teaching at Hunter College, Cal State LA, and UCLA. He’s written textbooks and is now working on a book of short stories and reflections from his extraordinary life.
 
Our conversation touched on the importance of detail, adaptability, and collaboration—even with those we might not agree with. Ivan also shared his view that while hard work is crucial, luck plays a bigger role than most of us admit.
 
This episode is packed with insights, humor, and wisdom from a man who has lived a rich and varied life in media and education. Ivan’s stories—whether about James Dean or old-time radio—are unforgettable.
 
 
<strong>About the Guest:</strong>
 
<strong>Ivan Cury</strong> began acting on <em>Let’s Pretend</em> at the age of 11. Soon he was appearing on <em>Cavalcade of America</em>, <em>Theatre Guild on the Air</em>,  <em>The Jack Benny Program,</em> and many others.  Best known as Portia’s son on <em>Portia Faces Life</em> and Bobby on <em>Bobby Benson and The B-Bar-B Riders.</em> 
 
BFA: Carnegie Tech, MFA:Boston University.
 
Producer-director at NET &amp; CBS.  <em>Camera Three’s 25th Anniversary of the Julliard String Quartet</em>, <em>The Harkness Ballet</em>, <em>Actor’s Choice</em> and <em>Soul!</em> as well as_,<em> _The Doctors</em> and <em>The Young and the Restless</em>. Numerous television commercials, notably for The Men’s Wearhouse.
 
Taught at Hunter, Adelphi, and UCLA.  Tenured at Cal State University, Los Angeles.  Author of two books on Television Production, one of which is in its 5th edition. 
 
<strong>Ways to connect with Ivan:</strong>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:16
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And the fun thing is, most everything really deals with the unexpected. That is anything that doesn't have anything to do with diversity or inclusion. And our guest today, Ivan Cury, is certainly a person who's got lots of unexpected things, I am sure, and not a lot necessarily, dealing with the whole issue of disabilities, inclusion and diversity, necessarily, but we'll see. I want to tell you a little bit about Ivan, not a lot, because I want him to tell but as many of you know who listen to unstoppable mindset on a regular basis. I collect and have had as a hobby for many years old radio shows. And did a radio program for seven years, almost at UC Irvine when I was there on kuci, where every Sunday night we played old radio shows. And as it turns out, Ivan was in a number of those shows, such as, let's pretend, which is mostly a children's show. But I got to tell you, some of us adults listened and listened to it as well, as well as other programs. And we'll get into talking about some of those things. Ivan has a really great career. He's done a variety of different things, in acting. He's been in television commercials and and he is taught. He's done a lot of things that I think will be fun to talk about. So we'll get right to it. Ivan, I want to thank you for being here and welcome you to unstoppable mindset. Thanks. Thanks. Good to be here. Well, tell us a little bit about kind of the early Ivan growing up, if you will. Let's start with that. It's always good to start at the beginning, as it were,
 
<strong>Ivan Cury ** 03:04
well, it's sorry, it's a great, yes, it's a good place to start. About the time I was four and a half, that's a good time to start. I walked past the RKO 81st, street theater in New York, which is where we lived, and there was a princess in a in a castle kept in the front of this wonderful building that photographs all over the place. Later on, I was to realize that that Princess was really the cashier, but at the time, it was a princess in a small castle, and I loved the building and everything was in it. And thought at that time, that's what I'm going to do when I grow up. And the only thing that's kind of sad is it's Here I am, and I'm still liking that same thing all these years later, that's that's what I liked. And I do one thing or another, I wound up entertaining whenever there was a chance, which really meant just either singing a song or shaking myself around and pretending it was a dance or thinking it was a dance. And finally, wound up meeting someone who suggested I do a general audition at CBS long ago, when you could do those kinds of things I did and they I started reading when I was very young, because I really, because I want to read comics, you know, no big thing about that. And so when I could finally read comics, I wound up being able to read and doing it well. And did a general audition of CBS. They liked me. I had a different kind of voice from the other kids that were around at the time. And and so I began working and the most in my career, this was once, once you once they found a kid who had a different voice than the others, then you could always be the kid brother or the other brother. But it was clear that I wasn't a kid with a voice. I was the kid with the Butch boy. So who? Was who, and so I began to work. And I worked a lot in radio, and did lots and lots of shows, hundreds, 1000s,
 
</strong>Michael Hingson ** 05:07
you mentioned the comics. I remember when we moved to California, I was five, and I was tuning across the dial one Sunday morning and found KFI, which is, of course, a state a longtime station out here was a clear channel station. It was one of the few that was the only channel or only station on that frequency, and on Sunday morning, I was tuning across and I heard what sounded like somebody reading comics. But they weren't just reading the comics. They were dramatized. And it turns out it was a guy named David Starling who did other shows and when. So I got his name. But on that show, he was the funny paper man, and they read the LA Times comics, and every week they acted them out. So I was a devoted fan for many years, because I got to hear all of the comics from the times. And we actually subscribed to a different newspaper, so I got two sets of comics my brother or father read me the others. But it was fun reading and listening to the comics. And as I said, they dramatize them all, which was really cool.
 
<strong>Ivan Cury ** 06:14
Yeah, no doubt I was one day when I was in the studio, I was doing FBI and peace and war. I used to do that all the time, several it was a sponsored show. So it meant, I think you got $36 as opposed to $24 which was okay in those days. And my line was, gee, Dad, where's the lava soap. And I said that every week, gee, Dad, where's the lava soap. And I remember walking in the studio once and hearing the guy saying, Ah, this television ain't never gonna work. You can't use your imagination. And, yeah,
 
</strong>Michael Hingson ** 06:52
well, except you really don't use your imagination near especially now I find that everything is way too spelled out, so you don't get to use your imagination.
 
<strong>Ivan Cury ** 07:03
Radio required you to use your radio required you to use it. Yeah, and, and if you had a crayon book at the time, well, and you were 12 or No, no, much younger than that, then it was and that was what you did, and it was fun.
 
</strong>Michael Hingson ** 07:17
So what was the first radio program that you were
 
<strong>Ivan Cury ** 07:20
it was very peculiar, is it New Year's Eve, 19 four? No, I don't know. I'm not sure. Now, it was 47 or 48 I think it was 48 Yeah, I was 11, and it was New Year's Eve, and it was with Hank Severn, Ted Cott, and I did a Jack and the Beanstalk. It was recording for caravan records. It became the number one kids record. You know, I didn't, there was no he didn't get residuals or anything like that. And the next day I did, let's pretend. And then I didn't work for three months. And I think I cried myself to sleep every night after that, because I absolutely loved it. And, you know, there was nothing my parents could do about this, but I wanted, I wanted in. And about three months later, I finally got to do another show. Peculiarly. The next show I did was lead opposite Helen Hayes in a play called no room for Peter Pan. And I just looked it up. It was May. I looked it up and I lost it already. I think, I think I may know what it is. Stay tuned. No, now, nope, nope, nope, ah, so that's it was not. This was May 1949, wow. What was it? Well, yeah, and it was, it was a the director was a man named Lester O'Keefe, and I loved Barry Fitzgerald, and I find even at a very early age, I could do an Irish accent. And I've been in Ireland since then. I do did this, just sometimes with the people knowing that I was doing it and I was it was fine. Sometimes they didn't, and I could get it is, it is pretty Irish, I think, at any rate, he asked me father, who was born in Russia, if we spoke Gaelic at home, we didn't. And so I did the show, and it was fine. Then I did a lot of shows after that, because here was this 11 year old kid who could do all this kind of
 
</strong>Michael Hingson ** 09:24
stuff. So what was no room for Peter Pan about,
 
<strong>Ivan Cury ** 09:27
oh, it was about a midget, a midget who is a young man, a young boy who never grows up, and there's a mind. He becomes a circus performer, and he becomes a great star, and he comes back to his town, to his mother, and there's a mine disaster, and the only one who can save them is this little person, and the kid doesn't want to do it, and it's and there's a moment where Helen Hayes, who played the lead, explained about how important it is the to give up your image and be and be. Man, be a real man, and do the thing, right thing to do. And so that was the
 
</strong>Michael Hingson ** 10:04
story. What show was it on? What series?
 
<strong>Ivan Cury ** 10:07
Electric Theater, Electric Theater, Electric Theater with Ellen Hayes, okay,
 
</strong>Michael Hingson ** 10:10
I don't think I've heard that, but I'm going to find it.
 
<strong>Ivan Cury ** 10:14
Well, yes, there's that one. And almost very soon afterwards, I did another important part with Walter Hughes, Walter Hamden. And that was on cavalcade of America, Ah, okay. And that was called Footlights on the frontier. And it was about, Tom about Joseph Jefferson, and the theater of the time, where the young kid me meets Abraham Lincoln, Walter Houston, and he saves the company. Well, those are the first, first shows. Was downhill from there. Oh, I don't
 
</strong>Michael Hingson ** 10:50
know, but, but you you enjoyed it, and, of course, I loved it, yes, why?
 
<strong>Ivan Cury ** 11:00
I was very friendly with Richard lamparsky. I don't even remember him, but he wrote whatever became of series of books. Whatever became of him was did a lot, and we were chatting, and he said that one of the things he noticed is that people in theater, people in motion pictures, they all had a lot of nightmare stories to tell about people they'd work with. And radio actors did not have so much of that. And I believe that you came in, you got your script, you work with people you like, mostly, if you didn't, you'd see you'd lose, you know, you wouldn't see them again for another Yeah, you only had to deal with them for three or four hours, and that was in the studio. And after that, goodbye.
 
</strong>Michael Hingson ** 11:39
Yeah, what was your favorite show that you ever did?
 
<strong>Ivan Cury ** 11:42
And it seems to me, it's kind of almost impossible. Yeah, I don't know,
 
</strong>Michael Hingson ** 11:51
a lot of fun ones.
 
<strong>Ivan Cury ** 11:54
I'll tell you the thing about that that I found and I wrote about it, there are only five, four reasons really, for having a job. One of them is money, one of them is prestige. One of them is learning something, and the other is having fun. And if they don't have at least two, you ought to get out of it. And I just had a lot of fun. I really like doing it. I think that's one of the things that's that keeps you going now, so many of these old time radio conventions, which are part of my life now, at least Tom sometimes has to do with with working with some of the actors. It's like tennis. It's like a good tennis game. You you send out a line, and you don't know how it's going to come back and what they're going to do with it. And that's kind of fun.
 
</strong>Michael Hingson ** 12:43
Well, so while you were doing radio, and I understand you weren't necessarily doing it every day, but almost, well, almost. But you were also going to school. How did all that work out
 
<strong>Ivan Cury ** 12:53
there is, I went to Professional Children's School. I went to a lot of schools. I went to law schools only because mostly I would, I would fail geometry or algebra, and I'd have to take summer session, and I go to summer session and I'd get a film, and so I'd leave that that session of summer session and do the film and come back and then go to another one. So in all, I wound up to being in about seven or eight high schools. But the last two years was at Professional Children's School. Professional Children's School has been set up. It's one of a number of schools that are set up for professional children, particularly on the East Coast. Here, they usually bring somebody on the set. Their folks brought on set for it. Their professional school started really by Milton Berle, kids that go on the road, and they were doing terribly. Now in order to work as a child Lacher in New York and probably out here, you have to get permission from the mayor's office and permission from the American Society of Prevention of Cruelty to Children. And you needed permits to do it, and those both organizations required the schools to show to give good grades you were doing in school, so you had to keep up your grades, or they wouldn't give you a permit, and then you couldn't work. PCs did that by having correspondence. So if a kid was on the road doing a show out of town in Philadelphia or wherever, they were responsible for whatever that week's work was, and we were all we knew ahead of time what the work was going to be, what projects had to be sent into the school and they would be graded when I went, I went to Carnegie, and my first year of English, I went only, I think, three days a week, instead of five, because Tuesdays and Thursdays Were remedial. We wrote We were responsible for a term paper. Actually, every week, you we learned how to write. And it was, they were really very serious about it. They were good schools
 
</strong>Michael Hingson ** 14:52
well, and you, you clearly enjoyed it. And I know you also got very involved and interested in poetry as you went along. Too do. Yes, I did well, yeah, yeah. And who's your favorite poet?
 
<strong>Ivan Cury ** 15:07
Ah, my favorite poets. If that is hard to say, who my favorite is, but certainly they are more than one is Langston, Hughes, Mary, Oliver, wh Jordan, my favorite, one of my favorite poems is by Langston Hughes. I'll do it for you now. It's real easy. Burton is hard, and dying is mean. So get yourself some love, and in between, there you go. Yes, I love that. And Mary Oliver, Mary Oliver's memory, if I hope I do, I go down to the shore, and depending upon the hour, the waves are coming in and going out. And I said, Oh, I am so miserable. Watch. What should I do? And the sea, in its lovely voice, says, Excuse me, I have work to do.
 
</strong>Michael Hingson ** 15:56
Ooh. That puts it in perspective, doesn't
 
<strong>Ivan Cury ** 16:00
it? Yes, it certainly does.
 
</strong>Michael Hingson ** 16:03
So So you, you went to school and obviously had good enough grades that you were able to continue to to act and be in radio, yes, which was cool. And then television, because it was a television Lacher, yeah, yeah. It's beginning of television as well. So I know one of the shows that you were on was the Jack Benny show. What did you do for Jack? Oh, well,
 
<strong>Ivan Cury ** 16:28
I'm really stuffy. Singer is the guy who really did a lot of Jack Benny things. But what happened is that when Jack would come to New York, if there was a kid they needed, that was me, and so I did the Benny show, I don't know, two or three times when he was in New York. I, I did the Jack Benny show two or three times. But I was not so you were, you were nice, man. It came in. We did the show. I went
 
</strong>Michael Hingson ** 16:51
home. You were a part time Beaver, huh?
 
<strong>Ivan Cury ** 16:54
I don't know. I really don't know, but I was beaver or what? I don't remember anything other than I had been listening to the Jack Benny show as a kid. I knew he was a star and that he was a nice man, and when he came into the studio, he was just a nice man who who read Jack Benny's lines, and who was Jack Benny, and he said his lines, and I said my lines, and we had a nice time together. And there wasn't any, there wasn't any real interplay between us, other than what would be normal between any two human beings and and that was that. So I did the show, but I can't talk very much about Jack Benny.
 
</strong>Michael Hingson ** 17:32
Did you? Did you primarily read your scripts, or did you memorize them at all?
 
<strong>Ivan Cury ** 17:37
Oh, no, no, radio. That was the thing about radio. Radio that was sort of the joy you read. It was all about reading. It's all about reading, yeah. And one of the things about that, that that was just that I feel lucky about, is that I can pretty well look at a script and read it. Usually read it pretty well with before the first time I've ever seen it, and that's cold reading, and I was pretty good at that, and still am.
 
</strong>Michael Hingson ** 18:06
Did you find that as you were doing scripts and so on, though, and reading them, that that changed much when you went in into television and started doing television?
 
<strong>Ivan Cury ** 18:22
I don't know what you mean by change.
 
</strong>Michael Hingson ** 18:24
Did you you still read scripts and
 
<strong>Ivan Cury ** 18:26
yeah, no, no, the way. I mean the way intelligent show usually goes as an actor. Well, when I directed television, I used to direct a lot of soap operas, not a lot, but I directed soap operas, but there'd be a week's rehearsal for a show, danger, I'm syndicated, or anything, and so there'd be a week's rehearsal. The first thing you do is, we have a sit down read, so you don't read the script, and then you holding the script in your hand walk through the scenes. Sometimes the director would have, would have blocking that they knew you were going to they were going to do, and they say, here's what you do. You walk in the door, etc. Sometimes they say, Well, go ahead, just show me what you'd like, what you what it feels like. And from that blocking is derived. And then you go home and you try to memorize the lines, and you feel perfectly comfortable that as you go, when you leave and you come back the next day and discover you got the first line down. But from there on, it's dreadful. But after a while, you get into the thing and you know your lines. You do it. Soap opera. Do that.
 
</strong>Michael Hingson ** 19:38
The interesting thing about doing radio, was everything, pretty much, was live. Was that something that caused a lot of pressure for you?
 
<strong>Ivan Cury ** 19:51
In some ways, yes, and in some ways it's lovely. The pressure is, yes, you want to get it right, but if you got to get it but if you get it wrong, give it up, because it's all over. Uh, and that's something that's that isn't so if you've recorded it, then you start figuring, well, what can I do? How can I fix this? You know, live, you do it and it's done. That's, that's what it is, moving right along. And this, this comment, gets to be kind of comfortable, you know, that you're going to, there may be some mistakes. You do the best you can with it, and go on one of the things that's really the news that that happens, the news, you know, every night, and with all the other shows that are live every day,
 
</strong>Michael Hingson ** 20:26
one of the things that I've noticed in a number of radio shows, there are times that it's fairly obvious that somebody made a flub of some sort, but they integrated it in, and they were able to adapt and react, and it just became part of the show. And sometimes it became a funny thing, but a lot of times they just worked it in, because people knew how to do that. And I'm not sure that that is so much the case certainly today on television, because in reality, you get to do it over and over, and they'll edit films and all that. And so you don't have that, that same sort of thing, but some of those challenges and flubs that did occur on radio were really like in the Jack Benny shows and burns and Allen and Phil Harris and so on. They were, they just became integrated in and they they became classic events, even though they weren't necessarily originally part of the plan.
 
<strong>Ivan Cury ** 21:25
Absolutely, some of some of them, I suspect some of them, were planned and planned to sound as if they would just happen. But certainly mistakes. Gosh, good mistakes are wonderful. Yeah, in all kinds of I used to do a lot of live television, and even if we weren't live television, when we would just do something and we were going to tape it and do it later, I remember once the camera kind of going wrong, video going wrong. I went, Wait a minute. That's great. Let's keep it wrong like that, you know. And it was so is just lovely that that's part of the art of improvisation, with how
 
</strong>Michael Hingson ** 22:06
and and I think there was a lot more of that, certainly in radio, than there is on television today, because very few things are really live in the same
 
<strong>Ivan Cury ** 22:17
sense. No, there. There are some kinds of having written, there are some type formats that are live. The news is live, the news is live. There's no, you know, there are. There used to be, and there may still be some of the afternoon shows, the kind of morning and afternoon shows where Show and Tell Dr whatever his name is, Dr Phil, yeah, it may be live, or it's shot as live, and they don't, they don't really have a budget to edit, so it's got to be real bad before they edit. Yeah. So do a show like that called Woman of CBS. So there are shows that are live, like that, sport events are live. A lot of from Kennedy Center is live. There are, there are lots of programs that are live, concerts, that are that you are a lot of them. America's Got Talent might as well be live. So there's a lot of that. And certainly things go wrong in the ad lib, and that's the way, because, in fact, there's some lovely things that happen out of that, but mostly, you're absolutely right. Mostly you do show it's recorded. You intend to edit it, you plan it to be edited, and you do it. It's also different when you shoot multiple camera, as opposed to single camera, yeah, single camera being as you say, again and again and again, multiple camera, not so much, although I used to direct the young and the restless, and now there is a line cut which is almost never used. It's it's the intention, but every shot is isolated and then cleaned up so that it's whatever is, whatever is possibly wrong with it gets clean.
 
</strong>Michael Hingson ** 24:03
Yeah, it's, it's a sign of the changing times and how things, everything
 
<strong>Ivan Cury ** 24:09
is bad. It's just, it's different. In fact, that's a kind of question I'm really puzzled with right now for the fun of it. And that is about AI, is it good or bad?
 
</strong>Michael Hingson ** 24:20
Well, and it's like anything else, of course, it depends. One of the one of my, my favorite, one of my favorite things about AI is a few years, a couple of years ago, I was at a Christmas party when there was somebody there who was complaining about the fact that kids were writing their papers using AI,
 
<strong>Ivan Cury ** 24:43
and that's bad
 
</strong>Michael Hingson ** 24:44
and and although people have worked on trying to be able to detect AI, the reality is that this person was complaining that the kids were even doing it. And I didn't think about it until later, but I realized. Is one of the greatest blessings of AI is let the students create their papers using AI. What the teachers need to do is to get more creative. And by that I mean All right, so when children turn in and students turn in their papers, then take a day and let every student take about a minute and come up and defend the paper they wrote. You're going to find out really quickly who really knew the subject and who just let ai do it and didn't have any interaction with it. But what a great way to learn. You're going to find out very quickly. And kids are going to figure out very quickly that they need to really know the subject, because they're going to have to defend their
 
<strong>Ivan Cury ** 25:41
papers. Yeah, no, I think that's fine. I I don't like the amount of electricity that it requires and what it's doing to our to our needs for water, because it has to be cooled down. So there's some physical things that I don't like about AI, and I think it's like when you used to have to go into a test with a slide rule, and they you couldn't use your calculator. When I use a calculator, it's out of the bag. You can't put it back anymore. It's a part of our life, and how to use it is the question. And I think you're absolutely right. I don't even need to know whether. I'm not even sure you need to check the kids if they it. How will you use? How will we get to use? Ai, it is with us.
 
</strong>Michael Hingson ** 26:30
Well, but I think there's a the value of of checking and testing. Why I'm with you. I don't think it's wrong. I think, no, no, but I think the value is that it's going to make them really learn the subject. I've written articles, and I've used AI to write articles, and I will look at them. I'll actually have a create, like, eight or nine different versions, and I will decide what I like out of each of them, and then I will add my part to it, because I have to make it me, and I've always realized that. So I know anything that I write, I can absolutely defend, because I'm very integrally involved in what I do with it, although AI has come up with some very clever ideas. Yeah, I hadn't thought of but I still add value to it, and I think that's what's really important.
 
<strong>Ivan Cury ** 27:19
I did a I've been writing stuff for a while, and one of the things I did, I wrote this. I wrote a little piece. And I thought, well, what? What would ai do if they took the same piece? How would they do it? So I put it in and said, rewrite it. They did. It was kind of bland. They'd taken all the life out of it. It wasn't very Yeah. So then I said, Well, wait a minute, do the same thing, write it as if it were written by Damon Runyon. And so they took it and they did that, and it was way over the top and really ugly, but it I kind of had fun with what, what the potential was, and how you might want to use it. I mean, I think the way you using it is exactly right. Yeah, it's how you use it, when, when you when, I'm just as curious, when you do that, when you said, you write something, and you ask them to do it four or five times or many times. How do you how do you require them to do it differently.
 
</strong>Michael Hingson ** 28:23
Well, there are a couple different ways. One is, there are several different models that can use to generate the solution. But even leaving aside such as, Oh, let's see, one is, you go out and do more web research before you actually do the do the writing. And so that's one thing and another. I'm trying to remember there were, like, six models that I found on one thing that I did yesterday, and but, but the other part about it is that with AI, yeah, the other thing about AI is that you can just tell it you don't like the response that you
 
<strong>Ivan Cury ** 29:09
got. Aha, okay, all right, yep,
 
</strong>Michael Hingson ** 29:13
I got it. And when you do that, it will create a different response, which is one of the things that you want. So, so so that works out pretty well. And what I did on something, I wanted to write a letter yesterday, and I actually had it write it. I actually had it do it several times. And one time I told it to look at the web to help generate more information, which was pretty cool, but, but the reality is that, again, I also think that I need to be a part of the the solution. So I had to put my my comments into it as well, and, and that worked out pretty well. Okay, right? Yeah, so I mean, it's cool, and it worked. Right? And so the bottom line is we we got a solution, but I think that AI is a tool that we can use, and if we use it right, it will enhance us. And it's something that we all have to choose how we're going to do. There's no no come, yeah, no question about that. So tell me you were successful as a young actor. So what kind of what what advice or what kind of thoughts do you have about youth success, and what's your takeaway from that?
 
<strong>Ivan Cury ** 30:36
The Good, yeah, I There are a lot of things being wanting to do it, and I really love doing it, I certainly didn't want to. I wanted to do it as the best way I could Well, I didn't want to lose it up, is what it really comes down to. And that meant figuring out what it is that required. And one of the things that required was a sense of responsibility. You had to be there on time, you had to be on stage, and you may want to fidget, but that takes to distract from what's going on, so sit still. So there's a kind of kind of responsibility that that you learn, that I learned, I think early on, that was, that's very useful. Yeah, that's, that's really, I think that's, I wrote some things that I had, I figured, some of these questions that might be around. So there, there's some I took notes about it. Well, oh, attention to details. Yeah, to be care to be watch out for details. And a lot of the things can be carried on into later life, things about detailed, things about date. Put a date on, on papers. When, when did, when was this? No, when was this note? What? When did this happen? Just keeping track of things. I still am sort of astonished at how, how little things add up, how we just just noted every day. And at the end of a year, you've made 365 notes,
 
</strong>Michael Hingson ** 32:14
yeah, well, and then when you go back and read them, which is also part of the issue, is that you got to go back and look at them to to see what
 
<strong>Ivan Cury ** 32:23
right or to just know that they're there so that you can refer to them. When did that happen?
 
</strong>Michael Hingson ** 32:28
Oh, right. And what did you say? You know, that's the point. Is that when I started writing thunder dog, my first book was suggested that I should start it, and I started writing it, what I started doing was creating notes. I actually had something like 1.2 megabytes of notes by the time we actually got around to doing the book. And it was actually eight years after I started doing some, well, seven years after I started doing writing on it. But the point is that I had the information, and I constantly referred back to it, and I even today, when I deliver a speech, I like to if there's a possibility of having it recorded, I like to go back and listen, because I want to make sure that I'm not changing things I shouldn't change and or I want to make sure that I'm really communicating with the audience, because I believe that my job is to talk with an audience, not to an audience.
 
<strong>Ivan Cury ** 33:24
Yeah, yeah. I we say that I'm reading. There are three books I'm reading right now, one of them, one of them, the two of them are very well, it doesn't matter. One is called who ate the oyster? Who ate the first oyster? And it's a it's really about paleon. Paleological. I'm saying the word wrong, and I'm paleontological. Paleontological, yeah, study of a lot of firsts, and it's a lovely but the other one is called shady characters by Keith Houston, and it's a secret life of punctuation symbols and other typographical marks, and I am astonished at the number of of notes that go along with it. Probably 100 100 pages of footnotes to all of the things that that are a part of how these words came to be. And they're all, I'm not looking at the footnotes, because there's just too many, but it's kind of terrific to check out. To be that clear about where did this idea come from, where did this statement come from? I'm pleased about that. I asked my wife recently if you could be anything you want other than what you are. What would you want to be? What other what other job or would you want to have? The first one that came to mind for me, which I was surprised that was a librarian. I just like the detail. I think that's
 
</strong>Michael Hingson ** 34:56
doesn't go anywhere. There you go. Well, but there's so. There's a lot of detail, and you get to be involved with so many different kinds of subjects, and you never know what people are going to ask you on any given day. So there's a lot of challenge and fun to that.
 
<strong>Ivan Cury ** 35:11
Well, to me also just putting things in order, I was so surprised to discover that in the Dewey Decimal System, the theater is 812 and right next to it, the thing that's right next to it is poetry. I was surprised. It's interesting, yeah, the library and play that out.
 
</strong>Michael Hingson ** 35:29
Well, you were talking about punctuation. Immediately I thought of EE Cummings. I'll bet he didn't pay much attention to punctuation at all. I love him. He's great, yeah, isn't he? Yeah, it's a lot of fun. An interesting character by any standard. So, so you, you progressed into television, if, I guess it's progressing well, like, if we answer to Fred Allen, it's not, but that's okay.
 
<strong>Ivan Cury ** 35:54
Well, what happens? You know, after, after, I became 18, and is an interesting moment in my life, where they were going to do film with Jimmy Dean, James Dean, James Dean. And it came down and he was going to have a sidekick, a kid sidekick. And it came down to me and Sal Mineo. And Sal got it, by the way. Case you didn't know, but one of the things was I was asked I remember at Columbia what I wanted to do, and I said I wanted to go to college, and my there was a kind of like, oh, yeah, right. Well, then you're not going to go to this thing, because we don't. We want you to be in Hollywood doing the things. And yes, and I did go to college, which is kind of great. So what happened was, after, when I became 18, I went to Carnegie tech and studied theater arts. Then I after that, I studied at Boston University and got a master's there, so that I had an academic, an academic part of my life as well, right? Which ran out well, because in my later years, I became a professor and wrote some
 
</strong>Michael Hingson ** 36:56
books, and that was your USC, right? No, Cal State, Lacher State, LA and UCLA. And UCLA, not USC. Oh, shame on me. But that's my wife. Was a USC graduate, so I've always had loyalty. There you go. But I went to UC Irvine, so you know, okay, both systems, whatever.
 
<strong>Ivan Cury ** 37:16
Well, you know, they're both UC system, and that's different, yeah, the research institutes, as opposed to the Cal State, which
 
</strong>Michael Hingson ** 37:23
are more teaching oriented, yeah,
 
<strong>Ivan Cury ** 37:26
wow, yeah, that's, that's what it says there in the paper.
 
</strong>Michael Hingson ** 37:30
Yes, that's what it says. But you know, so you went into television. So what did you mainly do in the in the TV world?
 
<strong>Ivan Cury ** 37:44
Well, when I got out of when I got through school, I got through the army, I came back to New York, and I, oh, I got a job versus the Girl Scouts, doing public relations. I I taught at Hunter College for a year. Taught speech. One of the required courses at Carnegie is voice and diction, and it's a really good course. So I taught speech at Hunter College, and a friend of mine was the second alternate maker man at Channel 13 in New York. He had opera tickets, so he said, Look standard for me, it's easy, men seven and women five, and telling women to put on their own lipstick. So I did. I did that, and I became then he couldn't do it anymore, so I became the second alternate make a man. Then it didn't matter. Within within six months, I was in charge of makeup for any t which I could do, and I was able to kind of get away with it. And I did some pretty good stuff, some prosthetic pieces, and it was okay, but I really didn't want to do that. I wanted to direct, if I could. And so then I they, they knew that, and I they knew that I was going to leave if, if, because I wasn't going to be a makeup I didn't. So I became a stage manager, and then an associate director, and then a director at Channel 13 in New York. And I directed a lot of actors, choice the biggest show I did there, or the one that Well, I did a lot of I also worked with a great guy named Kirk Browning, who did the a lot of the NBC operas, and who did all of the opera stuff in for any t and then I wound up doing a show called Soul, which was a black variety show. But when I say black variety show, it was with James Baldwin and but by the OJS and the unifics and the delphonics and Maya Angelou and, you know, so it was a black culture show, and I was the only white guy except the camera crew there. But had a really terrific time. Left there and went and directed for CBS. I did camera three. So I did things like the 25th anniversary of the Juilliard stringer check. Quartet. But I was also directing a show called woman, which was one of the earliest feminist programs, where I was the only male and an all female show. And actually I left and became the only gringo on an all Latino show called aqui I ahora. So I had a strange career in television as a director, and then did a lot of commercials for about 27 years, I directed or worked on the Men's Warehouse commercials. Those are the facts. I guarantee it.
 
</strong>Michael Hingson ** 40:31
Did you get to meet George Zimmer? Oh, very, very, very often, 27 years worth, I would figure, yeah.
 
<strong>Ivan Cury ** 40:39
I mean, what? I'm enemies. When I met him, he's a boy, a mere boy.
 
</strong>Michael Hingson ** 40:45
Did you act during any of this time? Or were you no no behind the camera once?
 
<strong>Ivan Cury ** 40:50
Well, the only, the only acting I did was occasionally. I would go now in a store near you, got it, and I had this voice that they decided, Ivan, we don't want you to do it anymore. It just sounds too much like we want, let George do this, please.
 
</strong>Michael Hingson ** 41:04
So, so you didn't get to do much, saying of things like, But wait, there's more, right?
 
<strong>Ivan Cury ** 41:10
No, not at all. Okay, okay. Oh, but you do that very well. Let's try.
 
</strong>Michael Hingson ** 41:13
Wait, there's more, okay. Well, that's cool. Well, that was,
 
<strong>Ivan Cury ** 41:18
it was kind of fun, and it was kind of fun, but they had to, it was kind of fun to figure out things. I remember we did. We had a thing where some of those commercial we did some commercials, and this is the thing, I sort of figured out customers would call in. So we recorded their, their call ins, and I they, we said, with calls being recorded. We took the call ins and I had them sent to it a typist who typed up what they wrote that was sent to New York to an advertising agency would extract, would extract questions or remarks that people had made about the stuff, the remarks, the tapes would be then sent to who did that? I think we edited the tapes to make it into a commercial, but the tags needed to be done by an announcer who said, in a store near you were opening sooner, right? Wyoming, and so those the announcer for the Men's Warehouse was a guy in in Houston. So we'd send, we'd send that thing to him, and he'd send us back a digital package with the with the tags. And the fun of it was that was, it was from, the calls are from all over the world. The the edits on paper were done in New York, the physical work was done in San Francisco. The announcer was in Houston. And, you know? And it's just kind of fun to be able to do that, that to see, particularly having come from, having come from 1949 Yeah, where that would have been unheard of to kind of have that access to all that was just fun, kind
 
</strong>Michael Hingson ** 42:56
of fun. But think about it now, of course, where we have so much with the internet and so on, it'd be so much easier, in a lot of ways, to just have everyone meet on the same network and
 
<strong>Ivan Cury ** 43:09
do now it's now, it's nothing. I mean, now it's just, that's the way it is. Come on.
 
</strong>Michael Hingson ** 43:13
Yeah, exactly. So. So you know, one of the things that I've been thinking about is that, yes, we've gone from radio to television and a whole new media and so on. But at the same time, I'm seeing a fairly decent resurgence of people becoming fascinated with radio and old radio and listening to the old programs. Do you see that?
 
<strong>Ivan Cury ** 43:41
Well, I, I wish I did. I don't my, my take on it. It comes strictly from that such, so anecdotal. It's like, in my grandkids, I have these shows that I've done, and it's, you know, it's grandpa, and here it is, and there it's the bobby Benson show, or it's calculator America, whatever, 30 seconds. That's what they give me. Yeah, then it's like, Thanks, grandpa. Whoopie. I don't know. I think maybe there may there may be something, but I would, I'd want some statistical evidence about well, but
 
</strong>Michael Hingson ** 44:19
one of the things I'm thinking of when I talk about the resurgence, is that we're now starting to see places like radio enthusiasts to Puget Sound reps doing recreations of, oh yes, Carl Omari has done the Twilight Zone radio shows. You know, there are some things that are happening, but reps among others, and spurred back to some degree, yeah, spurred back is, is the Society for the Prevention, oh, gosh,
 
<strong>Ivan Cury ** 44:46
not cruelty children, although enrichment
 
</strong>Michael Hingson ** 44:49
of radio
 
<strong>Ivan Cury ** 44:50
drama and comedy, right? Society, right? Yeah, and reps is regional enthusiasts of Puget Sound, Puget
 
</strong>Michael Hingson ** 44:58
Sound and. Reps does several recreations a year. In fact, there's one coming up in September. Are you going to
 
<strong>Ivan Cury ** 45:04
that? Yes, I am. I'm supposed to be. Yes, I think I Yes. I am.
 
</strong>Michael Hingson ** 45:08
Who you're going to play? I have no idea. Oh, you don't know yet.
 
<strong>Ivan Cury ** 45:12
Oh, no, no, that's fun. You get there, I think they're going to have me do a Sam Spade. There is another organization up there called the American radio theater, right? And I like something. I love those people. And so they did a lot of Sam Spade. And so I expect I'm going to be doing a Sam Spade, which I look forward to.
 
</strong>Michael Hingson ** 45:32
I was originally going to it to a reps event. I'm not going to be able to this time because somebody has hired me to come and speak and what I was going to do, and we've postponed it until I can, can be the one to do it is Richard diamond private detective, which is about my most favorite radio show. So I'm actually going to play, able to play Richard diamond. Oh, how great. Oh, that'll be a lot of fun. Yeah. So it'll probably be next year at this point now, but it but it will happen.
 
<strong>Ivan Cury ** 45:59
I think this may, yeah, go ahead. This may be my last, my last show I'm getting it's getting tough to travel.
 
</strong>Michael Hingson ** 46:07
Yeah, yeah, I don't know. Let's see. Let's see what happens. But, but it is fun, and I've met several people through their Carolyn Grimes, of course, who played Zuzu on It's A Wonderful Life. And in fact, we're going to have her on unstoppable mindset in the not too distant future, which is great, but I've met her and and other people, which I
 
<strong>Ivan Cury ** 46:34
think that's part of the for me. That really is part of the fun. Yeah, you become for me now it has become almost a sec, a family, in the same way that when you do show, if you do a show regularly, it is, it really becomes a family. And when the show is over, it's that was, I mean, one of the first things as a kid that was, that was really kind of tough for every day, or every other day I would meet the folks of Bobby Benson and the B Barbie writers. And then I stopped doing the show, and I didn't see them and didn't see them again. You know, I Don Knotts took me to I had the first shrimp of my life. Don Knotts took me to take tough and Eddie's in New York. Then I did another show called paciolini, which was a kind of Italian version of The Goldbergs. And that was, I was part of that family, and then that kind of went away. I was Porsche son on Porsche faces life, and then that way, so the you have these families and they and then you lose them, but, but by going to these old events, there is that sense of family, and there are also, what is just astonishing to me is all those people who know who knows stuff. One day I mentioned Frank Milano. Now, nobody who knows Frank Milano. These guys knew them. Oh, Frank, yeah, he did. Frank Milano was a sound. Was did animal sounds. There were two guys who did animal sounds particularly well. One was Donald Baines, who I worked with on the first day I ever did anything. He played the cow on Jack and the Beanstalk and and Frank, Don had, Don had a wonderful bar room bet, and that was that he could do the sound effects of a fish. Wow. And what is the sound effect of a fish? So now you gotta be required. Here's the sound effect of a fish. This was what he went $5 bets with you. Ready? Here we go.
 
</strong>Michael Hingson ** 48:41
Good job. Yeah, good job. Yeah. It's like, what was it on? Was it Jack Benny? They had a kangaroo, and I think it was Mel Blanc was asked to do the kangaroo, which is, of course, another one where they're not really a sound, but you have to come up with a sound to do it on radio, right?
 
<strong>Ivan Cury ** 49:06
Yes. Oh my god, there were people who want I could do dialects, I could do lots of German film, and I could do the harness. Was very easy for me to do, yeah, so I did love and I got to lots of jobs because I was a kid and I could do all these accents. There was a woman named Brianna Rayburn. And I used to do a lot of shows in National Association of churches of Christ in the United States. And the guy who was the director, John Gunn, we got to know each other. He was talking about, we talked with dialects. He said Briana Rayburn had come in. She was to play a Chinese woman. And she really asked him, seriously, what part of China Do you want her to come from? Oh, wow. I thought that was just super. And she was serious. She difference, which is studied, studied dialects in in. In college not long after, I could do them, and discovered that there were many, many English accents. I knew two or three cockney I could do, but there were lots of them that could be done. And we had the most fun. We had a German scholar from Germany, from Germany, and we asked him if he was doing speaking German, but doing playing the part of an American what would it sound like speaking German with an American accent? You know, it was really weird.
 
</strong>Michael Hingson ** 50:31
I had a history teacher, yes, who was from the Bronx, who spoke German, yeah, and he fought in World War Two. And in fact, he was on guard duty one night, and somebody took a shot at him, and so he yelled back at them in German. The accent was, you know, I took German, so I don't understand it all that well, but, but listening to him with with a New York accent, speaking German was really quite a treat. The accent spilled through, but, but they didn't shoot at him anymore. So I think he said something, what are you shooting at me for? Knock it off. But it was so funny, yeah, but they didn't shoot at him anymore because he spoke, yeah, yeah. It was kind of cool. Well, so with all that you've learned, what kind of career events have have sort of filtered over into what you do today?
 
<strong>Ivan Cury ** 51:28
Oh, I don't know. We, you know. But one of the things I wanted to say, it was one of the things that I learned along the way, which is not really answering your question until I get back to it, was, I think one of those best things I learned was that, however important it is that that you like someone, or you're with somebody and everything is really terrific. One of the significant things that I wish I'd learned earlier, and I think is really important, is how do you get along when you don't agree? And I think that's really very important.
 
</strong>Michael Hingson ** 52:01
Oh, it's so important. And we, in today's society, it's especially important because no one can tolerate anyone anymore if they disagree with them, they're you're wrong, and that's all there is to it. And that just is so unfortunate. There's no There's no really looking at alternatives, and that is so scary
 
<strong>Ivan Cury ** 52:20
that may not be an alternative. It may not be,
 
</strong>Michael Hingson ** 52:23
but if somebody thinks there is, you should at least respect the opinion,
 
<strong>Ivan Cury ** 52:28
whatever it is, how do you get along with the people you don't
 
</strong>Michael Hingson ** 52:32
agree with? Right?
 
<strong>Ivan Cury ** 52:35
And you should one that you love that you don't agree with, right? This may sound strange, but my wife and I do not agree about everything all the time, right?
 
</strong>Michael Hingson ** 52:43
What a concept. My wife and I didn't agree about everything all the time. Really, that's amazing, and it's okay, you know? And in fact, we both one of the the neat things, I would say, is we both learned so much from each other when we disagreed, but would talk about it, and we did a lot of talking and communicating, which I always felt was one of the most important things about our marriage. So we did, we learned a lot, and we knew how to get along, and we knew that if we disagreed, it was okay, because even if we didn't change each other's opinion, we didn't need to try to change each other's opinion, but if we work together and learn to respect the other opinion, that's what really mattered, and you learn more about the individual that way,
 
<strong>Ivan Cury ** 53:30
yeah, and also you have you learn about giving up. Okay, I think you're wrong, but if that's really what you want exactly, I'll do it. We'll do it your way?
 
</strong>Michael Hingson ** 53:42
Yeah, well, exactly. And I think it's so important that we really put some of that into perspective, and it's so crucial to do that, but there's so much disagreement today, and nobody wants to talk to anybody. You're wrong. I'm right. That's all there is to it. Forget it, and that's just not the way the world should be.
 
<strong>Ivan Cury ** 53:59
No, no. I wanted to go on to something that you had asked about, what I think you asked about, what's now I have been writing. I have been writing to a friend who I've been writing a lot of very short pieces, to a friend who had a stroke and who doesn't we can't meet as much as we use. We can't meet at all right now. And but I wanted to just go on, I'm and I said that I've done something really every week, and I'd like to put some of these things together into a book. And what I've been doing, looking for really is someone to work with. And so I keep writing the things, the thing that I wrote just today, this recent one, had to do with I was thinking about this podcast. Is what made me think of it. I thought about the stars that I had worked with, you know, me and the stars, because I had lots. Stories with with people who are considered stars, Charles Lawton, Don Knotts, Gene crane, Maya, Angelou, Robert Kennedy, the one I wrote about today. I wrote about two people. I thought it'd be fun to put them together, James Dean and Jimmy Dean. James Dean, just going to tell you the stories about them, because it's the kind of thing I'm writing about now. James Dean, we worked together on a show called Crime syndicated. He had just become really hot in New York, and we did this show where there were a bunch of probably every teenage actor in New York was doing this show. We were playing two gangs, and Jimmy had an extraordinary amount of lines. And we said, What the hell are you going to do, Jim? If you, you know, if you lose lines, he's, this is live. And he said, No problem. And then what he said is, all I do is I start talking, and then I just move my mouth like I'm walking talking, and everybody will think the audio went out. Oh, and that's, that's what he was planning on doing. I don't know if he really is going to do it. He was perfect. You know, he's just wonderful. He did his show. The show was great. We were all astonished to be working with some not astonished, but really glad to just watch him work, because he was just so very good. And we had a job. And then stories with Jimmy Dean. There were a couple of stories with Jimmy Dean, the singer and the guy of sausage, right? The last one to make it as fast, the last one was, we were in Nashville, at the Grand Ole Opry Opperman hotel. I was doing a show with him, and I was sitting in the bar, the producer and someone other people, and there was a regular Graceland has a regular kind of bar. It's a small bar of chatter, cash register, husband, wife, team on the stage singing. And suddenly, as we were talking, it started to get very quiet. And what had happened is Jimmy Dean had come into the room. He had got taken the guitar, and he started to sing, and suddenly it just got quiet, very quiet in the room. The Register didn't ring. He sang one song and he sang another song. His applause. He said, Thank you. Gave the guitar back to the couple. Walked off the stage. It was quiet while a couple started to sing again. They were good. He started to sing. People began to chatter again. The cash register rang, and I, I certainly have no idea how he managed to command that room to have everybody shut up while he sang and listened to him. He didn't do anything. There was nothing, you know, no announcement. It wasn't like, oh, look, there's Jimmy. It was just his, his performance. It was great, and I was really glad to be working with him the next day well.
 
</strong>Michael Hingson ** 57:56
And I think that having that kind of command and also being unassuming about it is pretty important if you've got an ego and you think you're the greatest thing, and that's all there is to it. That shows too, yeah?
 
<strong>Ivan Cury ** 58:08
Well, some people live on it, on that ego, yeah, and I'm successful on it, I don't think that was what. It certainly
 
</strong>Michael Hingson ** 58:17
wasn't, no, no, no, and I'm not saying that. I'm sure it wasn't that's my point. Yeah, no, because I think that the ultimate best people are the ones who don't do it with ego or or really project that ego. I think that's so important, as I said earlier, for me, when I go to speak, my belief is I'm going to to do what I can to help whatever event I'm at, it isn't about me at all. It's more about the audience. It's more about what can I inspire this audience with? What can I tell the audience and talk with the audience about, and how can I relate to them so that I'm saying something that they want to hear, and that's what I have to do. So if you had the opportunity to go back and talk to a younger Ivan, what would you tell him?
 
<strong>Ivan Cury ** 59:08
Cut velvet? No, there you go. No, what? I don't. I really don't. I don't know.
 
</strong>Michael Hingson ** 59:18
Talk Like a fish. More often
 
<strong>Ivan Cury ** 59:20
talk like a fish. More on there. Maybe. No, I really don't know. I don't know. I think about that sometimes, what it always seems to be a question, what? Really it's a question, What mistakes did you make in life that you wish you hadn't done? What door you wish Yeah, you would open that you didn't? Yeah, and I really don't, I don't know. I can't think of anything that I would do differently and maybe and that I think there's a weakness, because surely there must be things like that. I think a lot of things that happen to one in life anyway have to do with luck. That's not, sort of not original. But I was surprised to hear one day there was a. It. Obama was being interviewed by who was by one of the guys, I've forgotten his name that. And he was talking about his career, and he said he felt that part of his success had been a question of luck. And I very surprised to hear him say that. But even with, within with my career, I think a lot of it had to do with luck I happen to meet somebody that right time. I didn't meet somebody at the right time. I think, I think if I were to do so, if you would, you did ask the question, and I'd be out more, I would be pitching more. I think I've been lazy in that sense, if I wanted to do more that. And I've come to the West Coast quicker, but I was doing a lot of was in New York and having a good time
 
</strong>Michael Hingson ** 1:00:50
Well, and that's important too, yeah. So I don't know that I changed, I Yeah, and I don't know that I would find anything major to change. I think if somebody asked me that question, I'd say, tell my younger self that life is an adventure, enjoy it to the fullest and have fun.
 
<strong>Ivan Cury ** 1:01:12
Oh, well, that's yes. That was the I always believe that, yeah, yeah. It's not a question for me, and in fact, it's one of the things I told my kids that you Abraham Lincoln, you know, said that really in it, in a way a long time ago. He said that you choose you a lot of what you way you see your life has to do with the way the choices you make about how to see it, right? Yeah, which is so cool, right? And one of the ways you might see it says, have fun,
 
</strong>Michael Hingson ** 1:01:39
absolutely well, Ivan, this has been absolutely fun. We've been doing it for an hour, believe it or not, and I want to thank you for being here. And I also want to thank everyone who is listening for being with us today. I hope you've enjoyed this conversation, and I'd love to hear what your thoughts are. Please feel free to email me. I'd love to hear your thoughts about this. Email me at Michael h i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, so Ivan, if people want to reach out to you, how do they do that?
 
<strong>Ivan Cury ** 1:02:10
Oh, dear. Oh, wait a minute, here we go. Gotta stop this. I curyo@gmail.com I C, u, r, y, o@gmail.com There you go. Cury 1r and an O at the end of it, not a zero. I curyo@gmail.com Yeah.
 
</strong>Michael Hingson ** 1:02:30
Well, great. Well, thank you again, and all of you wherever you're listening, I hope that you'll give us a great review wherever you're listening. Please give us a five star review. We appreciate it, and Ivan, for you and for everyone else listening. If you know anyone else who ought to be a guest on our podcast, love to hear from you. Love an introduction to whoever you might have as a person who ought to come on the podcast, because I think everyone has stories to tell, and I want to give people the opportunity to do it. So once again, I want to thank you, Ivan, for being here. We really appreciate it. Thanks for coming on and being with us today. Thank you.
 
1:03:10
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Man on and Behind the Airwaves with Ivan Cury</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a0c1aa51-a202-453c-9acd-9f112926c278.mp3?source=rss&amp;ext=asset.mp3" length="23983359" type="audio/mpeg" />
<itunes:episode>376</itunes:episode>
</item>
<item><title>Episode 375 – Unstoppable Caring, Heart-Centered Attorney with Erin Edgar</title>
<guid isPermaLink="false">https://pinecast.com/guid/c3e43c63-76c7-402b-9696-039dab8ea123</guid>
<pubDate>Tue, 30 Sep 2025 11:00:05 -0000</pubDate>

<itunes:duration>01:09:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6beb61b2-181e-452b-80fd-fd85aa9cc7e9/UM375-Erin_Edgar-Coverart.jpg" />
<description><![CDATA[<p>Each episode on Unstoppable Mindset I ask all of you and my guests to feel free to introduce me to others who would be good guests on our podcast. Our guest this time, Erin Edgar, is a guest introduced to me by a past podcast guest, Rob Wentz. Rob told me that Erin is inspirational and would be interesting and that she would have a lot to offer you, our audience. Rob was right on all counts.</p>
<p>Erin Edgar was born blind. Her parents adopted an attitude that would raise their daughter with a positive attitude about herself. She was encouraged and when barriers were put in her way as a youth, her parents helped her fight to be able to participate and thrive. For a time, she attended the Indiana School for the Blind. Her family moved to Georgia where Erin attended high school. After high school, Erin wanted to go to college where she felt there would be a supportive program that would welcome her on campus. She attended the University of North Carolina at Chapple Hill. After graduating she decided to continue at UNC where she wanted to study law. The same program that gave her so much assistance during her undergraduate days was not able to provide the same services to Erin the graduate student. Even so, Erin had learned how to live, survive and obtain what she needed to go through the law program.</p>
<p>After she received her law degree Erin began to do what she always wanted to do: She wanted to use the law to help people. So, she worked in programs such as Legal Aid in North Carolina and she also spent time as a mediator. She will describe all that for us.</p>
<p>Like a number of people, when the pandemic began, she decided to pivot and start her own law firm. She focuses on estate planning. We have a good discussion about topics such as the differences between a will and a living trust. Erin offers many relevant and poignant thoughts and words of advice we all can find helpful. Erin is unstoppable by any standard as you will see.</p>
<p><strong>About the Guest:</strong></p>
<p>Erin Edgar, Esq., is a caring, heart-centered attorney, inspirational speaker and vocal artist. She loves helping clients:
-- Plan for the future of their lives and businesses, ensuring that they have the support they need and helping them find ways to provide for their loved ones upon death.
--Ensure that the leave a legacy of love and reflect client values
-- Find creative ways that allow them to impact the world with a lasting legacy.</p>
<p>She is passionate about connecting with clients on a heart level.  She loves witnessing her clients as she guides them to transform their intentions for their loved ones into a lasting legacy through the estate planning process.</p>
<p>Erin speaks about ways to meld proven legal tools, strategies, and customization with the creative process to design legal solutions that give people peace of mind, clarity, and the assurance that their loved ones will be taken care of, and the world will be left a better place</p>
<p><strong>Ways to connect with Erin:</strong></p>
<p>Facebook:
<a href="https://facebook.com/erin-edgar-legal" rel="nofollow">https://facebook.com/erin-edgar-legal</a></p>
<p>LinkedIn:
<a href="https://linkedin.com/in/erinedgar" rel="nofollow">https://linkedin.com/in/erinedgar</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi everyone, and welcome to another edition of unstoppable mindset. We're glad that you're here with us, wherever you may be. Hope the day is going well, and we have Erin Edgar on our episode today. Edgar is a very interesting person in a lot of ways. She's a caring, heart centered attorney. She is also an inspirational speaker and a vocal artist. I'm not sure whether vocal artistry comes into play when she's in the courtroom, but we won't worry about that too much. I assume that you don't sing to your judges when you're trying to deal with something. But anyway, I'll let her answer that. I'm just trying to cause trouble, but Erin again. We're really glad you're with us. We really appreciate you being here, and I know you do a lot with estate planning and other kinds of things that'll be fun to talk about. So welcome to unstoppable mindset.
 
<strong>Erin Edgar ** 02:14
Thank you, Michael. It's great to be here, and I haven't sung in a courtroom or a courthouse yet, but I wouldn't rule it out.
 
</strong>Michael Hingson ** 02:23
I have someone who I know who also has a guide dog and his diet. His guide dog, it's been a while since I've seen him, but his guide dog tended to be very vocal, especially at unexpected times, and he said that occasionally happened in the courtroom, which really busted up the place. Oh, dear.
 
<strong>Erin Edgar ** 02:45
I imagine that would draw some smiles, hopefully, smiles.
 
</strong>Michael Hingson ** 02:48
Well, they were, yeah, do you, do you appear in court much?
 
<strong>Erin Edgar ** 02:53
Um, no, the type of law that I practice, I'm usually, I don't think I've ever appeared in court after I've written people's wills, but I have done previous things where I was in court mediating disputes, which is a kind of a separate thing that I used to do, so I've been in court just not recently. Yeah.
 
</strong>Michael Hingson ** 03:17
Well, that's understandable. Well, let's start a little bit with the early Erin and growing up and all that sort of stuff. Tell us about that? Sure.
 
<strong>Erin Edgar ** 03:26
So I was born in cold, gray Indiana, and, yeah, chilly in the wintertime, and I started out I was blind from birth, so my parents thought it would be a good idea to send me to the school for the blind for a while. And back when I was born, um, teen years ago, they did not mainstream visually impaired and disabled students in that state, so you went where you could, and I was at the blind school for until I reached third grade, and then we moved to Georgia, and I've been in the south ever since I live in North Carolina now, and I started going to public schools in fourth grade, and continued on that route all the way up through high school.
 
</strong>Michael Hingson ** 04:21
Oh, okay. And so then, what did you do?
 
<strong>Erin Edgar ** 04:29
So after, after that, I, you know, I was one of those high school students. I really wanted to get out of dodge and leave my high school behind. I went visiting a couple of colleges in Georgia, and I said to my parents, I said, I really don't like this. It's like going to high school again. Literally, I was meeting people I had been in high school with, and I decided, and was very grateful that my parents. Were able to rig it some way so that I could go to an out of state school. And I went to UNC Chapel Hill here in North Carolina, Tar Heels all the way. And I was there for undergrad. And then I got into law school there as well, which I was very excited about, because I didn't have to go anywhere, and graduated from law school again a while ago in the early 2000s
 
</strong>Michael Hingson ** 05:31
Okay, and so then you went straight into law from that.
 
<strong>Erin Edgar ** 05:37
I didn't I did some other things before I actually went into law itself. I worked with some local advocacy organizations, and I also mediated, as I said earlier, I did mediations with the county court, helping mediate criminal disputes. And we're talking about like things with you get in a dispute with your neighbor and you yell at each other, those kind of People's Court type things. They were fun and interesting. And then I did go into law. After that, I started working with Legal Aid of North Carolina, which is a an organization that helps people in poverty who cannot afford a lawyer to go and have have their options communicated to them and some help given to them regarding their public benefits or certain other, you know, public things that we could help with we weren't able to help with any personal injury, or, you know, any of the fun stuff you see on TV. So and then, when the pandemic hit, I started my own law practice and completely changed gears and went into writing estate plans and wills for a living.
 
</strong>Michael Hingson ** 07:07
Do you think that your time doing mediation work and so on taught you a lot about humanity and human nature and people?
 
<strong>Erin Edgar ** 07:16
It did. I bet it did. It was invaluable, actually, in that area taught me a lot about, I don't know necessarily, about human nature. However, it did teach me a lot about how to talk to people who were on different pages. You know, they had, perhaps, values and principles that weren't quite the same, where they had a different way of looking at the same exact situation, and how to bring those those people together and allow them to connect on a deeper level, rather than the argument we're able to get them to agree to kind of move forward from that, so nobody has to be found guilty, right? And you know a judge doesn't have and you don't have to drag a criminal conviction around with you. I think the most rewarding cases that I had, by far were the education cases. Because I don't know if anyone knows this, but in most states, in the United States, if you don't send your kids to school, you are guilty of a crime. It's called truancy, and you can be arrested. Well, the county that I live in was very forward thinking, and the school system and the court said, that's kind of dumb. We don't want to arrest parents if their kids aren't going to school, there's something behind it. You know, there the school is not providing what the child needs. The child's acting out for some reason, and we need to get to the bottom of it. So what they did was they set up a process whereby we come in as neutral observers. We did not work for the court. We were part of a separate organization, and have a school social worker there or counselor, and also have a parent there, and they could talk through the issues. And in a lot of cases, if the children were old enough, they were teenagers, they were there, and they could talk about it from their perspective. And truly amazing things came out of those situations. We could just we would discover that the children had a behavioral issue or even a disability that had not been recognized, and were able to come up with plans to address that with you know, or the school was with our help,
 
</strong>Michael Hingson ** 09:42
going back a little bit, how did your parents deal with the fact that you were blind? I gather it was a fairly positive experience
 
<strong>Erin Edgar ** 09:50
for me. It was positive. I was so fortunate, and I'm still so grateful to this day for having parents who you. I were very forward thinking, and advocated for me to have and do whatever, not whatever I wanted, because I was far from spoiled, but, you know, whatever, yeah, yeah, you know. But whatever, however I wanted to be successful, they advocated for me. And so my mother actually told me, you know, when I was born, they went through all the parent things like, oh, gosh, what did we do wrong? You know, why is God punishing us? You know, all that. And they, very early on, found support groups for, you know, parents with children with either blindness or disabilities of some sort, and that was a great source of help to them. And as I grew up, they made every effort to ensure that I had people who could teach me, if they couldn't, you know, how to interact with other children. I think, for a while when I was very little, and I actually kind of remember this, they hired an occupational therapist to come and teach me how to play with kids, because not only was I blind, but I was an only child, so I didn't have brothers and sisters to interact with, and that whole play thing was kind of a mystery to me, and I remember it sort of vaguely, but that's just A demonstration that they wanted me to have the best life possible and to be fully integrated into the sighted world as much as possible. So when I was at the blind school, and I was in this residential environment, and there was an added bonus that my parents didn't really weren't happy in their jobs either, and they weren't happy with the education I was getting, that they decided, well, we're just going to pick up and move and that was, quite frankly, as I look back on it now, a huge risk for them. And they did it, you know, 50% for me and 50% for them, maybe even 6040, but as I look back on it now, it's another demonstration of how supportive they were, and all the way through my school age years, were very active in ensuring that I had everything that I needed and that I had the support that I needed.
 
</strong>Michael Hingson ** 12:19
That's cool. How did it go when you went to college at UNC?
 
<strong>Erin Edgar ** 12:25
Yeah, that's an interesting question, a very good question.
 
</strong>Michael Hingson ** 12:29
You didn't play basketball, I assume? Oh no, I figured you had other things to do.
 
<strong>Erin Edgar ** 12:33
Yeah, I had other stuff to do. I sang in the choir and sang with the medieval chorus group, and, you know, all this other, like, musical geek, geeky stuff. But, or, and when we were looking for colleges and universities, one of the criteria was they had to have a solid kind of, like disability, slash visually impaired center, or, you know, support staff that would help in, you know, allow people with disabilities to go through the university. So at UNC Chapel Hill, the they had as part of their student affairs department Disability Services, and it just so happened that they were very aware of accommodations that blind people needed. I wasn't the first blind student to go through undergrad there. That's not law school, that's undergrad. And so you know, how much was it? Time and a half on on tests if I was doing them on the computer, double time if I was doing them in Braille. A lot of the tests were in Braille because they had the technology to do it. And also the gentleman who ran the Disability Services Department, I think, knew Braille, if I'm not mistaken, and could transcribe if necessary. But I was at the stage at that point where I was typing most of my exams anyway, and didn't need much that was in Braille, because I had books either electronically or they had a network of folks in the community that would volunteer to read if there was not, you know, available textbooks from RFD, and what is it, RFP and D? Now was at the time, yeah, now Learning Ally, there wasn't a Bookshare at that time, so we couldn't use Bookshare, but if there weren't textbooks available, they would have people in the community who would read them for them, and they would get paid a little bit. Now, when I went to law school, it was a totally different ball game, because I was the first law student who was blind, that UNC Chapel Hill had had, and it was a different school within the school, so that student affairs department was not part of law school anymore, and we had quite a time the first semester getting my book. Works in a format that I could read them in. They did eventually, kind of broker a deal, if you will, with the publishers who were either Thompson Reuters or Westlaw at the time to get electronic versions. They were floppy disks. This is how old I am. Floppy disks. They were in this weird format. I think it was word perfect or something. Usually it was, and they
 
</strong>Michael Hingson ** 15:27
didn't really have a lot of them new or no, they didn't know now, newer publishing system,
 
<strong>Erin Edgar ** 15:32
yeah, there wasn't PDF even, I don't think, at the time. And the agreement was I could get those, and I actually had to buy the print textbooks as well. So I have this whole bookcase of law books that are virgin, unopened, almost. And they are, you know, some of them almost 25 years old, never been opened and of no use to anyone. But I have them, and they look nice sitting down there in that bookshelf antiques books. They're antiques. So the first year was a little rough, because for a while I didn't have books, and we were able to make arrangements so that I could kind of make up some classes on a later year and switch things around a little bit. And it ended up all working out really well once we got started.
 
</strong>Michael Hingson ** 16:16
Yeah, I remember when I was going through getting my bachelor's and master's in physics, I needed the books in braille because, well, it's the only way to be able to really deal with the subject. You can't do it nearly as well from recordings, although now there's a little bit better capability through recording, because we have the DayZ format and so on. But still, it's not the same as reading it in Braille and for mathematics and physics and so on. I think that the only way to really do it is in Braille. And we had challenges because professors didn't want to decide what books to use until the last minute, because then, oh, a new book might be coming out and we want to get the latest book, and that didn't work for me, right? Because I had a network that I, in part, I developed with the Department of Rehabilitation out here, helped our office for disabled students didn't really have the resources to know it. They were very supportive. They just didn't really deal with it. But the bottom line is that we had to develop, I had to develop the network of transcribers, but they needed three to six months to do the books, at least three months and and sometimes I would get them one or two volumes at a time, and they barely kept ahead of the class. But, you know, it worked, but professors resisted it. And my the person who ran the Office for Students with Disabilities, said, Look, you have to work on these things, but if you're not getting cooperation from professors, and you come and tell me, and I will use the power of this office to get you what you need, there's another thing you might consider doing, she said. And I said, What's that? And Jan said, Go meet the chancellor. Make friends, yeah, friends in high places. And so I did. And Dan, oh, there you go. Became pretty good friends over the years, which was pretty cool,
 
<strong>Erin Edgar ** 18:15
you know, it was weird because we didn't, I didn't have that problem with the professors. They were, you know, I had a couple of old codgers, but they weren't really worried about the books. They were fine with me having the books, but it was the publishers. The publishers were irritated that that I needed them, and, you know, in an alternative format. And I didn't really, I was not. I was one of those people that if someone said they were going to do something for me, I kind of let people do it. And at the time, I was really not an advocate, advocator for myself, at that time, a very good self advocate. And so I kind of let the school interface with that. I think it would have been really interesting, if I look back on it, for me to have taken a hand in that. And I wonder what would have happened well, and at this point, you know, it's neither here nor there, but that's really fascinating. Making Friends with the chancellor, sometimes you have to do stuff like that
 
</strong>Michael Hingson ** 19:15
well. And the idea was really to get to know Him. And what there was, well, obviously other motivations, like, if we needed to go to a higher court to get help, we could go to the chancellor. I never had to do that, but, but the reason for meeting him and getting to know him was really just to do it and to have fun doing it. So we did,
 
<strong>Erin Edgar ** 19:36
yeah, and I kind of had a comparable experience. I met the Dean of the Law School for that very reason. And he said, you know, if you've got trouble, come to me, my parents got involved a little bit. And we all, you know, met together and maybe even separately at some points just to make sure that I had everything that I needed at various times. Mm. Yeah, and I made friends with the some of the assistant deans at the law school, in particular because of the situation, and one of whom was the Dean of the Law School Student Affairs, who was helping me to get what I needed. And for a while, when I was in law school and beyond. He was like, We lent books to each other. It was very funny. We found out we had the same reading tastes beyond law books. It wasn't, you know, legal at all, but we were like, trading books and things. So a lot of really good relationships came out of that.
 
</strong>Michael Hingson ** 20:37
And I think that's extremely important to to do. And I think that's one of the things that that offices for students with disabilities that tend to want to do everything for you. I think that's one of the things that it's a problem with those offices, because if you don't learn to do them, and if you don't learn to do them in college, how are you going to be able to be able to really act independently and as an advocate after college, so you have to learn that stuff
 
<strong>Erin Edgar ** 21:05
Absolutely. That's a very good point.
 
</strong>Michael Hingson ** 21:09
So I, I think it was extremely important to do it, and we did, and had a lot of fun doing it. So it was, was good. What are some of the biggest misconceptions you think that people had about you as a blind child growing up?
 
<strong>Erin Edgar ** 21:25
Oh yeah, that's a great question. I think that one of the biggest misconceptions that people had about me, especially when I was younger, is that I would know I would be sort of relegated to staying at home with parents all of my life, or being a stay at home parent and not able to be kind of professionally employed and earning, you know, earning a living wage. Now, I have my own business, and that's where most of my money goes at the same at this point. So, you know, earning a living wage might be up in the air at the moment. Ha, ha. But the the one thing I think that the biggest misconception that people had, and this is even like teachers at the blind school, it was very rare for blind children of my age to grow up and be, you know, professionals in, I don't want to say high places, but like people able to support themselves without a government benefit backing them up. And it was kind of always assumed that we would be in that category, that we would be less able than our sighted peers to do that. And so that was a huge misconception, even you know, in the school that I was attending. I think that was the, really the main one and one misconception that I had then and still have today, is that if I'm blind, I can't speak for myself. This still happens today. For instance, if I'm if I want, if I'm going somewhere and I just happen to be with someone sighted, they will talk whoever I'm, wherever I'm at, they will talk to the sighted person, right? They won't talk to you. They won't talk to me. And so, for instance, simple example, if I'm somewhere with my husband, and we happen to be walking together and we go somewhere that I need to go, they will talk to him because he's guiding me, and they won't talk. And he's like, don't talk to me. I have no idea, you know, talk to her, and part of that is I'm half a step behind him. People naturally gravitate to the people that are leading. However, I noticed, even when I was a young adult, and I would go, you know, to the doctor, and I would be with my my parents, like, maybe I'm visiting them, and I need to go to the doctor, they would talk to them and not me, yeah, which is kind of sad. And I think it happens a lot, a lot more than people realize.
 
</strong>Michael Hingson ** 24:10
Yeah, it does. And one of my favorite stories is, is this, I got married in 1982 and my wife has always been, or had always been. She passed away in 2022 but she was always in a wheelchair. And we went to a restaurant one Saturday for breakfast. We were standing at the counter waiting to be seated, and the hostess was behind the counter, and nothing was happening. And finally, Karen said to me, she doesn't know who to talk to, you know? Because Karen, of course, is, is in a wheelchair, so actually, she's clearly shorter than this, this person behind the counter, and then there's me and and, of course, I'm not making eye contact, and so Karen just said she doesn't know who to talk to. I said, you know? All she's gotta do is ask us where we would like to sit or if we'd like to have breakfast, and we can make it work. Well, she she got the message, and she did, and the rest of the the day went fine, but that was really kind of funny, that we had two of us, and she just didn't know how to deal with either of us, which was kind of cute. Mm, hmm. Well, you know, it brings up another question. You use the term earlier, visually impaired. There's been a lot of effort over the years. A lot of the professionals, if you will, created this whole terminology of visually impaired, and they say, well, you're blind or you're visually impaired. And visually impaired means you're not totally blind, but, but you're still visually impaired. And finally, blind people, I think, are starting to realize what people who are deaf learned a long time ago, and that is that if you take take a deaf person and you refer to them as hearing impaired, there's no telling what they might do to you, because they recognize that impaired is not true and they shouldn't be equated with people who have all of their hearing. So it's deaf or hard of hearing, which is a whole lot less of an antagonistic sort of concept than hearing impaired. We're starting to get blind people, and not everyone's there yet, and we're starting to get agencies, and not every agency is there yet, to recognize that it's blind or low vision, as opposed to blind or here or visually impaired, visually impaired. What do you think about that? How does and how does that contribute to the attitudes that people had toward you?
 
<strong>Erin Edgar ** 26:38
Yeah, so when I was growing up, I was handicapped, yeah, there was that too, yeah, yeah, that I was never fond of that, and my mother softened it for me, saying, well, we all have our handicaps or shortcomings, you know, and but it was really, what was meant was you had Something that really held you back. I actually, I say, this is so odd. I always, I usually say I'm totally blind. Because when I say blind, the immediate question people have is, how blind are you? Yeah, which gets back to stuff, yeah, yeah. If you're blind, my opinion, if you're blind, you're you're blind, and if you have low vision, you have partial sight. And visually impaired used to be the term, you know, when I was younger, that people use, and that's still a lot. It's still used a lot, and I will use it occasionally, generally. I think that partially sighted, I have partial vision is, is what I've heard people use. That's what, how my husband refers to himself. Low Vision is also, you know, all those terms are much less pejorative than actually being impaired,
 
</strong>Michael Hingson ** 27:56
right? That's kind of really the issue, yeah. My, my favorite example of all of this is a past president of the National Federation of the Blind, Ken Jernigan, you've heard of him, I assume, Oh, sure. He created a document once called a definition of blindness, and his definition, he goes through and discusses various conditions, and he asks people if, if you meet these conditions, are you blind or not? But then what he eventually does is he comes up with a definition, and his definition, which I really like, is you are blind if your eyesight has decreased to the point where you have to use alternatives to full eyesight in order to function, which takes into account totally blind and partially blind people. Because the reality is that most of those people who are low vision will probably, or they may probably, lose the rest of their eyesight. And the agencies have worked so hard to tell them, just use your eyesight as best you can. And you know you may need to use a cane, but use your eyesight as best you can, and if you go blind, then we're going to have to teach you all over again, rather than starting by saying blindness is really okay. And the reality is that if you learn the techniques now, then you can use the best of all worlds.
 
<strong>Erin Edgar ** 29:26
I would agree with that. I would also say you should, you know, people should use what they have. Yeah, using everything you have is okay. And I think there's a lot of a lot of good to be said for learning the alternatives while you're still able to rely on something else.
 
</strong>Michael Hingson ** 29:49
Point taken exactly you know, because
 
<strong>Erin Edgar ** 29:53
as you age, you get more and more in the habit of doing things one way, and it's. Very hard to break out of that. And if you haven't learned an alternative, there's nothing you feel like. There's nothing to fall back on, right? And it's even harder because now you're in the situation of urgency where you feel like you're missing something and you're having to learn something new, whereas if you already knew it and knew different ways to rely on things you would be just like picking a memory back up, rather than having to learn something new. Well, I've never been in that position, so I can't say, but in the abstract, I think that's a good definition.
 
</strong>Michael Hingson ** 30:34
Well, there are a lot of examples, like, take a person who has some eyesight, and they're not encouraged to use a cane. And I know someone who was in this situation. I think I've told the story on this podcast, but he lived in New Jersey and was travel. And traveled every day from New Jersey into Philadelphia to work, and he was on a reasonably cloudy day, was walking along. He had been given a cane by the New Jersey Commission for the Blind, but he they didn't really stress the value of using it. And so he was walking along the train to go in, and he came to the place where he could turn in and go into the car. And he did, and promptly fell between two cars because he wasn't at the right place. And then the train actually started to move, but they got it stopped, and so he was okay, but as as he tells the story, he certainly used his cane from then on. Because if he had been using the cane, even though he couldn't see it well because it was dark, or not dark, cloudy, he would have been able to see that he was not at the place where the car entrance was, but rather he was at the junction between two cars. And there's so many examples of that. There's so many reasons why it's important to learn the skills. Should a partially blind or a low vision person learn to read Braille? Well, depends on circumstances, of course, I think, to a degree, but the value of learning Braille is that you have an alternative to full print, especially if there's a likelihood that you're going to lose the rest of your eyesight. If you psychologically do it now, that's also going to psychologically help you prepare better for not having any eyesight later.
 
<strong>Erin Edgar ** 32:20
And of course, that leads to to blind children these days learn how to read, yeah, which is another issue.
 
</strong>Michael Hingson ** 32:28
Which is another issue because educators are not teaching Braille nearly as much as they should, and the literacy rate is so low. And the fact of the matter is even with George Kircher, who invented the whole DAISY format and and all the things that you can do with the published books and so on. The reality is there is still something to be said for learning braille. You don't have sighted children just watching television all the time, although sometimes my parents think they do, but, but the point is that they learn to read, and there's a value of really learning to read. I've been in an audience where a blind speaker was delivering a speech, and he didn't know or use Braille. He had a device that was, I think what he actually used was a, was, it was a Victor Reader Stream, which is
 
<strong>Erin Edgar ** 33:24
one of those, right?
 
</strong>Michael Hingson ** 33:25
I think it was that it may have been something else, but the bottom line is, he had his speech written out, and he would play it through earphones, and then he would verbalize his speech. Oh, no, that's just mess me up. Oh, it would. It was very disjointed and and I think that for me, personally, I read Braille pretty well, but I don't like to read speeches at all. I want to engage the audience, and so it's really important to truly speak with the audience and not read or do any of those other kinds of things.
 
<strong>Erin Edgar ** 33:57
I would agree. Now I do have a Braille display that I, I use, and, you know, I do use it for speeches. However, I don't put the whole speech on
 
</strong>Michael Hingson ** 34:10
there that I me too. I have one, and I use it for, I know, I have notes. Mm, hmm,
 
<strong>Erin Edgar ** 34:16
notes, yeah. And so I feel like Braille, especially for math. You know, when you said math and physics, like, Yeah, I can't imagine doing math without Braille. That just doesn't, you know, I can't imagine it, and especially in, you know, geometry and trigonometry with those diagrams. I don't know how you would do it without a Braille textbook, but yeah, there. There's certainly something to be said for for the the wonderful navigation abilities with, you know, e published audio DAISY books. However, it's not a substitute for knowing how to
 
</strong>Michael Hingson ** 34:55
read. Well, how are you going to learn to spell? How are you going to really learn sit? Structure, how are you going to learn any of those basic skills that sighted kids get if you don't use Braille? Absolutely, I think that that's one of the arenas where the educational system, to a large degree, does such a great disservice to blind kids because it won't teach them Braille.
 
<strong>Erin Edgar ** 35:16
Agreed, agreed. Well, thank you for this wonderful spin down Braille, Braille reading lane here. That was fun.
 
</strong>Michael Hingson ** 35:27
Well, so getting back to you a little bit, you must have thought or realized that probably when you went into law, you were going to face some challenges. But what was the defining moment that made you decide you're going to go into law, and what kind of challenges have you faced? If you face challenges, my making an assumption, but you know what?
 
<strong>Erin Edgar ** 35:45
Oh, sure. So the defining moment when I decided I wanted to go into law. It was a very interesting time for me. I was teenager. Don't know exactly how old I was, but I think I was in high school, and I had gone through a long period where I wanted to, like, be a music major and go into piano and voice and be a performer in those arenas, and get a, you know, high level degree whatnot. And then I began having this began becoming very interested in watching the Star Trek television series. Primarily I was out at the time the next generation, and I was always fascinated by the way that these people would find these civilizations on these planets, and they would be at odds in the beginning, and they would be at each other's throats, and then by the end of the day, they were all kind of
 
</strong>Michael Hingson ** 36:43
liking each other. And John Luke Picard didn't play a flute,
 
<strong>Erin Edgar ** 36:47
yes, and he also turned into a Borg, which was traumatic for me. I had to rate local summer to figure out what would happen. I was in I was in trauma. Anyway, my my father and I bonded over that show. It was, it was a wonderful sort of father daughter thing. We did it every weekend. And I was always fascinated by, like, the whole, the whole aspect of different ideologies coming together. And it always seemed to me that that's what human humanity should be about. As I, you know, got older, I thought, how could I be involved in helping people come together? Oh, let's go into law. Because, you know, our government's really good at that. That was the high school student in me. And I thought at the time, I wanted to go into the Foreign Service and work in the international field and help, you know, on a net, on a you know, foreign policy level. I quickly got into law school and realized two things simultaneously in my second year, international law was very boring, and there were plenty of problems in my local community that I could help solve, like, why work on the international stage when people in my local community are suffering in some degree with something and so I completely changed my focus to wanting to work in an area where I could bring people together and work for, you know, work on an individualized level. And as I went into the legal field, that was, it was part of the reason I went into the mediation, because that was one of the things that we did, was helping people come together. I realized, though, as I became a lawyer and actually started working in the field, most of the legal system is not based on that. It's based on who has the best argument. I wanted no part of that. Yeah, I want no part of that at all. I want to bring people together. Still, the Star Trek mentality is working here, and so when I when I started my own law firm, my immediate question to myself was, how can I now that I'm out doing my own thing, actually bring people together? And the answer that I got was help families come together, especially people thinking about their end of life decisions and gathering their support team around them. Who they want to help them? If they are ever in a situation where they become ill and they can't manage their affairs, or if you know upon their death, who do they want to help them and support them. And how can I use the law to allow that to happen? And so that's how I am working, to use the law for healing and bringing people together, rather than rather than winning an argument.
 
</strong>Michael Hingson ** 39:59
Yeah. Yeah, well, and I think there's a lot of merit to that. I I value the law a great deal, and I I am not an attorney or anything like that, but I have worked in the world of legislation, and I've worked in the world of dealing with helping to get legislation passed and and interacting with lawyers. And my wife and I worked with an attorney to set up our our trust, and then couple of years ago, I redid it after she passed away. And so I think that there was a lot of a lot of work that attorneys do that is extremely important. Yeah, there are, there are attorneys that were always dealing with the best arguments, and probably for me, the most vivid example of that, because it was so captivating when it happened, was the whole OJ trial back in the 1990s we were at a county fair, and we had left going home and turned on the radio, only To hear that the police were following OJ, and they finally arrested him. And then when the trial occurred, we while I was working at a company, and had a radio, and people would would come around, and we just had the radio on, and followed the whole trial. And it was interesting to see all the manipulation and all the movement, and you're right. It came down to who had the best argument, right or wrong?
 
<strong>Erin Edgar ** 41:25
The bloody glove. If it doesn't fit, you must acquit. Yeah, yep, I remember that. I remember where I was when they arrested him, too. I was at my grandparents house, and we were watching it on TV. My grandfather was captivated by the whole thing. But yes, there's certainly, you know, some manipulation. There's also, there are also lawyers who do a lot of good and a lot of wonderful things. And in reality, you know, most cases don't go to trial. They're settled in some way. And so, you know, there isn't always, you know, who has the best argument. It's not always about that, right? And at the same time, that is, you know, what the system is based on, to some extent. And really, when our country was founded, our founding fathers were a bunch of, like, acted in a lot of ways, like a bunch of children. If you read books on, you know, the Constitution, it was, it was all about, you know, I want this in here, and I want that in here. And, you know, a lot of argument around that, which, of course, is to be expected. And many of them did not expect our country's government to last beyond their lifetimes. Uh, James Madison was the exception, but all the others were like, Ed's going to fail. And yet, I am very, very proud to be a lawyer in this country, because while it's not perfect, our founding documents actually have a lot of flexibility and how and can be interpreted to fit modern times, which is, I think the beauty of them and exactly what the Founders intended for.
 
</strong>Michael Hingson ** 43:15
Yeah, and I do think that some people are taking advantage of that and causing some challenges, but that's also part of our country and part of our government. I like something Jimmy Carter once said, which was, we must adjust to changing times while holding to unwavering principles. And I think absolutely that's the part that I think sometimes is occasionally being lost, that we forget those principles, or we want to manipulate the principles and make them something that they're not. But he was absolutely right. That is what we need to do, and we can adjust to changing times without sacrificing principles. Absolutely.
 
<strong>Erin Edgar ** 43:55
I firmly believe that, and I would like to kind of turn it back to what we were talking about before, because you actually asked me, What are some challenges that I have faced, and if it's okay with you, I would like to get back to that. Oh, sure. Okay. Well, so I have faced some challenges for you know, to a large extent, though I was very well accommodated. I mean, the one challenge with the books that was challenging when I took the bar exam, oh, horror of horrors. It was a multiple, multiple shot deal, but it finally got done. However, it was not, you know, my failing to pass the first time or times was not the fault of the actual board of law examiners. They were very accommodating. I had to advocate for myself a little bit, and I also had to jump through some hoops. For example, I had to bring my own person to bubble in my responses on the multiple choice part, it. And bring my own person in to kind of monitor me while I did the essay portion. But they allowed me to have a computer, they allowed me to have, you know, the screen reader. They allowed me to have time and a half to do the the exam. And so we're accommodating in that way. And so no real challenges there. You know, some hoops to jump through. But it got all worked out.
 
</strong>Michael Hingson ** 45:23
And even so, some of that came about because blind people actually had to go all the way to the Supreme Court. Yes, the bar to the Bar Association to recognize that those things needed to be that way,
 
<strong>Erin Edgar ** 45:37
absolutely. And so, you know, I was lucky to come into this at a time where that had already been kind of like pre done for me. I didn't have to deal with that as a challenge. And so the only other challenges I had, some of them, were mine, like, you know, who's going to want to hire this blind person? Had a little bit of, you know, kind of challenge there, with that mindset issue for a while there, and I did have some challenges when I was looking for employment after I'd worked for legal aid for a while, and I wanted to move on and do something else. And I knew I didn't want to work for a big, big firm, and I would, I was talking to some small law firms about hiring me, small to mid size firms. And I would get the question of, well, you're blind, so what kind of accommodations do you need? And we would talk about, you know, computer, special software to make a talk, you know, those kinds of things. And it always ended up that, you know, someone else was hired. And I can, you know, I don't have proof that the blindness and the hesitancy around hiring a disabled person or a blind person was in back of that decision. And at the same time, I had the sense that there was some hesitation there as well, so that, you know, was a bit of a challenge, and starting my own law firm was its own challenge, because I had to experiment with several different software systems to Find one that was accessible enough for me to use. And the system I'm thinking about in particular, I wouldn't use any other system, and yet, I'm using practically the most expensive estate planning drafting system out there, because it happens to be the most accessible. It's also the most expensive. Always that. There's always that. And what's it called? I'm curious. It's called wealth Council, okay, wealth. And then the word councils, Council, SEL, and it's wonderful. And the folks there are very responsive. If I say something's not accessible, I mean, they have fixed things for me in the past. Isn't that great? And complain, isn't that wonderful? It is wonderful. And that's, that's awesome. I had a CRM experience with a couple of different like legal CRM software. I used one for a while, and it was okay. But then, you know, everyone else said this other one was better and it was actually less accessible. So I went back to the previous one, you know. So I have to do a lot of my own testing, which is kind of a challenge in and of itself. I don't have people testing software for me. I have to experiment and test and in some cases, pay for something for a while before I realize it's not, you know, not worth it. But now I have those challenges pretty much ironed out. And I have a paralegal who helps me do some things that, like she proof reads my documents, for instance, because otherwise there may be formatting things that I'm not, that I miss. And so I have the ability to have cited assistance with things that I can't necessarily do myself, which is, you know, absolutely fine,
 
</strong>Michael Hingson ** 49:04
yeah. Now, do you use Lexus? Is it accessible?
 
<strong>Erin Edgar ** 49:08
I don't need Lexus, yeah, yeah. I mean, I have, I'm a member of the Bar Association, of my, my state bar association, which is not, not voluntary. It's mandatory. But I'm a member primarily because they have a search, a legal search engine that they work with that we get for free. I mean, with our members, there you go. So there you go. So I don't need Lexus or West Law or any of those other search engines for what I do. And if I was, like, really into litigation and going to court all time and really doing deep research, I would need that. But I don't. I can use the one that they have, that we can use so and it's, it's a entirely web based system. It's fairly accessible
 
</strong>Michael Hingson ** 49:58
well, and. That makes it easier to as long as you've got people's ears absolutely make it accessible, which makes a lot of sense.
 
<strong>Erin Edgar ** 50:08
Yeah, it certainly does well.
 
</strong>Michael Hingson ** 50:10
So do you regard yourself as a resilient person? Has blindness impacted that or helped make that kind of more the case for you? Do you think I do resilience is such an overused term, but it's fair. I know
 
<strong>Erin Edgar ** 50:24
I mean resilience is is to my mind, a resilient person is able to face uh, challenges with a relatively positive outlook in and view a challenge as something to be to be worked through rather than overcome, and so yes, I do believe that blindness, in and of itself, has allowed me to find ways to adapt to situations and pivot in cases where, you know, I need to find an alternative to using a mouse. For instance, how would I do that? And so in other areas of life, I am, you know, because I'm blind, I'm able to more easily pivot into finding alternative solutions. I do believe that that that it has made me more resilient.
 
</strong>Michael Hingson ** 51:25
Do you think that being blind has caused you, and this is an individual thing, because I think that there are those who don't. But do you think that it's caused you to learn to listen better?
 
<strong>Erin Edgar ** 51:39
That's a good question, because I actually, I have a lot of sighted friends, and one of the things that people just assume is that, wow, you must be a really good listener. Well, my husband would tell you that's not always the case. Yeah. My wife said the same thing, yeah. You know, like everyone else, sometimes I hear what I want to hear in a conversation and at the same time, one of the things that I do tell people is that, because I'm blind, I do rely on other senses more, primarily hearing, I would say, and that hearing provides a lot of cues for me about my environment, and I've learned to be more skillful at it. So I, I would say that, yes, I am a good listener in terms of my environment, very sensitive to that in in my environment, in terms of active listening to conversations and being able to listen to what's behind what people say, which is another aspect of listening. I think that that is a skill that I've developed over time with conscious effort. I don't think I'm any better of a quote, unquote listener than anybody else. If I hadn't developed that primarily in in my mediation, when I was doing that, that was a huge thing for us, was to be able to listen, not actually to what people were saying, but what was behind what people were saying, right? And so I really consciously developed that skill during those years and took it with me into my legal practice, which is why I am very, very why I very much stress that I'm not only an attorney, but I'm also a counselor at law. That doesn't mean I'm a therapist, but it does mean I listen to what people say so that and what's behind what people say, so that with the ear towards providing them the legal solution that meets their needs as they describe them in their words.
 
</strong>Michael Hingson ** 53:47
Well, I think for me, I learned to listen, but it but it is an exercise, and it is something that you need to practice, and maybe I learned to do it a little bit better, because I was blind. For example, I learned to ride a bike, and you have to learn to listen to what's going on around you so you don't crash into cars. Oh, but I'd fall on my face. You can do it. But what I what I really did was, when I was I was working at a company, and was told that the job was going to be phased out because I wasn't a revenue producer, and the company was an engineering startup and had to bring in more revenue producers. And I was given the choice of going away or going into sales, which I had never done. And as I love to tell people, I lowered my standards and went from science to sales. But the reality is that that I think I've always and I think we all always sell in one way or another, but I also knew what the unemployment rate among employable blind people was and is, yeah, and so I went into sales with with no qualms. But there I really learned to listen. And and it was really a matter of of learning to commit, not just listen, but really learning to communicate with the people you work with. And I think that that I won't say blindness made me better, but what it did for me was it made me use the technologies like the telephone, perhaps more than some other people. And I did learn to listen better because I worked at it, not because I was blind, although they're related
 
<strong>Erin Edgar ** 55:30
exactly. Yeah, and I would say, I would 100% agree I worked at it. I mean, even when I was a child, I worked at listening to to become better at, kind of like analyzing my environment based on sounds that were in it. Yeah, I wouldn't have known. I mean, it's not a natural gift, as some people assume, yeah, it's something you practice and you have to work at. You get to work at.
 
</strong>Michael Hingson ** 55:55
Well, as I point out, there are people like SEAL Team Six, the Navy Seals and the Army Rangers and so on, who also practice using all of their senses, and they learn, in general, to become better at listening and other and other kinds of skills, because they have to to survive, but, but that's what we all do, is if we do it, right, we're learning it. It's not something that's just naturally there, right? I agree, which I think is important. So you're working in a lot of estate planning and so on. And I mentioned earlier that we it was back in 1995 we originally got one, and then it's now been updated, but we have a trust. What's the difference between having, like a trust and a will?
 
<strong>Erin Edgar ** 56:40
Well, that's interesting that you should ask. So A will is the minimum that pretty much, I would say everyone needs, even though 67% of people don't have one in the US. And it is pretty much what everyone needs. And it basically says, you know, I'm a, I'm a person of sound mind, and I know who is important to me and what I have that's important to me. And I wanted to go to these people who are important to me, and by the way, I want this other person to manage things after my death. They're also important to me and a trust, basically, there are multiple different kinds of trusts, huge numbers of different kinds. And the trust that you probably are referring to takes the will to kind of another level and provides more direction about about how to handle property and how how it's to be dealt with, not only after death, but also during your lifetime. And trusts are relatively most of them, like I said, there are different kinds, but they can be relatively flexible, and you can give more direction about how to handle that property than you can in a will, like, for instance, if you made an estate plan and your kids were young, well, I don't want my children to have access to this property until they're responsible adults. So maybe saying, in a trust until they're age 25 you can do that, whereas in a will, you it's more difficult to do that.
 
</strong>Michael Hingson ** 58:18
And a will, as I understand it, is a lot more easily contested than than a trust.
 
<strong>Erin Edgar ** 58:24
You know, it does depend, but yes, it is easily contested. That's not to say that if you have a trust, you don't need a will, which is a misconception that some, yeah, we have a will in our trust, right? And so, you know, you need the will for the court. Not everyone needs a trust. I would also venture to say that if you don't have a will on your death, the law has ideas about how your property should be distributed. So if you don't have a will, you know your property is not automatically going to go to the government as unclaimed, but if you don't have powers of attorney for your health care and your finance to help you out while you're alive, you run the risk of the A judge appointing someone you would not want to make your health care and financial decisions. And so I'm going to go off on a tangent here. But I do feel very strongly about this, even blind people who and disabled people who are, what did you call it earlier, the the employable blind community, but maybe they're not employed. They don't have a lot of
 
</strong>Michael Hingson ** 59:34
unemployed, unemployed, the unemployable blind people, employable
 
<strong>Erin Edgar ** 59:38
blind people, yes, you know, maybe they're not employed, they're on a government benefit. They don't have a lot of assets. Maybe they don't necessarily need that will. They don't have to have it. And at the same time, if they don't have those, those documents that allow people to manage their affairs during their lifetime. Um, who's going to do it? Yeah, who's going to do that? Yeah, you're giving up control of your body, right, potentially, to someone you would not want, just because you're thinking to yourself, well, I don't need a will, and nothing's going to happen to me. You're giving control of your body, perhaps, to someone you don't want. You're not taking charge of your life and and you are allowing doctors and hospitals and banks to perpetuate the belief that you are not an independent person, right? I'm very passionate about it. Excuse me, I'll get off my soapbox now. That's okay. Those are and and to a large extent, those power of attorney forms are free. You can download them from your state's website. Um, they're minimalistic. They're definitely, I don't use them because I don't like them for my state. But you can get you can use them, and you can have someone help you fill them out. You could sign them, and then look, you've made a decision about who's going to help you when you're not able to help yourself,
 
</strong>Michael Hingson ** 1:01:07
which is extremely important to do. And as I mentioned, we went all the way and have a trust, and we funded the trust, and everything is in the trust. But I think that is a better way to keep everything protected, and it does provide so much more direction for whoever becomes involved, when, when you decide to go elsewhere, then, as they put it, this mortal coil. Yes, I assume that the coil is mortal. I don't know.
 
<strong>Erin Edgar ** 1:01:37
Yeah, who knows? Um, and you know trusts are good for they're not just for the Uber wealthy, which is another misconception. Trust do some really good things. They keep your situation, they keep everything more or less private, like, you know, I said you need a will for the court. Well, the court has the will, and it most of the time. If you have a trust, it just says, I want it to go, I want my stuff to go into the Michael hingson Trust. I'm making that up, by the way, and I, you know, my trust just deals with the distribution, yeah, and so stuff doesn't get held up in court. The court doesn't have to know about all the assets that you own. It's not all public record. And that's a huge, you know, some people care. They don't want everyone to know their business. And when I tell people, you know, I can go on E courts today and pull up the estate of anyone that I want in North Carolina and find out what they owned if they didn't have a will, or if they just had a will. And people like, really, you can do that? Oh, absolutely, yeah. I don't need any fancy credentials. It's all a matter of public record. And if you have a trust that does not get put into the court record unless it's litigated, which you know, it does happen, but not often,
 
</strong>Michael Hingson ** 1:02:56
but I but again, I think that, you know, yeah, and I'm not one of those Uber wealthy people. But I have a house. We we used to have a wheelchair accessible van for Karen. I still have a car so that when I need to be driven somewhere, rather than using somebody else's vehicle, we use this and those are probably the two biggest assets, although I have a bank account with with some in it, not a lot, not nearly as much as Jack Benny, anyway. But anyway, the bottom line is, yeah, but the bottom line is that I think that the trust keeps everything a lot cleaner. And it makes perfect sense. Yep, it does. And I didn't even have to go to my general law firm that I usually use. Do we cheat them? Good, and how so it worked out really well. Hey, I watched the Marx Brothers. What can I say?
 
<strong>Erin Edgar ** 1:03:45
You watch the Marx Brothers? Of course.
 
</strong>Michael Hingson ** 1:03:49
Well, I want to thank you for being here. This has been a lot of fun, and I'm glad that we did it and that we also got to talk about the whole issue of wills and trusts and so on, which is, I think, important. So any last things that you'd like to say to people, and also, do you work with clients across the country or just in North Carolina?
 
<strong>Erin Edgar ** 1:04:06
So I work with clients in North Carolina, I will say that. And one last thing that I would like to say to people is that it's really important to build your support team. Whether you're blind, you know, have another disability, you need people to help you out on a day to day basis, or you decide that you want people to help you out. If you're unable to manage your affairs at some point in your life, it's very important to build that support team around you, and there is nothing wrong. You can be self reliant and still have people on your team yes to to be there for you, and that is very important. And there's absolutely no shame, and you're not relinquishing your independence by doing that. That. So today, I encourage everyone to start thinking about who's on your team. Do you want them on your team? Do you want different people on your team? And create a support team? However that looks like, whatever that looks like for you, that has people on it that you know, love and trust,
 
</strong>Michael Hingson ** 1:05:18
everybody should have a support team. I think there is no question, at least in my mind, about that. So good point. Well, if people want to maybe reach out to you, how do they do that?
 
<strong>Erin Edgar ** 1:05:29
Sure, so I am on the interwebs at Erin Edgar <a href="http://legal.com" rel="nofollow">legal.com</a> that's my website where you can learn more about my law firm and all the things that I do,
 
</strong>Michael Hingson ** 1:05:42
and Erin is E r i n, just Yes, say that Edgar, and
 
<strong>Erin Edgar ** 1:05:45
Edgar is like Edgar. Allan Poe, hopefully less scary, and you can find the contact information for me on the website. By Facebook, you can find me on Facebook occasionally as Erin Baker, Edgar, three separate words, that is my personal profile, or you can and Michael will have in the show notes the company page for my welcome as
 
</strong>Michael Hingson ** 1:06:11
well. Yeah. Well, thank you for being here, and I want to thank all of you for listening. This has been a fun episode. It's been great to have Erin on, love to hear your thoughts out there who have been listening to this today. Please let us know what you think. You're welcome to email me at Michael H i@accessibe.com M, I, C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, I wherever you're listening, please give us a five star rating. We really appreciate getting good ratings from people and reading and getting to know what you think. If you know anyone who you think might be a good guest, you know some people you think ought to come on unstoppable mindset. Erin, of course, you as well. We would appreciate it if you'd give us an introduction, because we're always looking for more people to have come on and help us show everyone that we're all more unstoppable than we think we are, and that's really what it's all about, and what we want to do on the podcast. So hope that you'll all do that, and in the meanwhile, with all that, Erin, I want to thank you once more for being here and being with us today. This has been a lot of fun. Thank you so much,
 
<strong>Erin Edgar ** 1:07:27
Michael. I very much enjoyed it.
 
</strong>Michael Hingson ** 1:07:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Caring, Heart-Centered Attorney with Erin Edgar</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c3e43c63-76c7-402b-9696-039dab8ea123.mp3?source=rss&amp;ext=asset.mp3" length="100262760" type="audio/mpeg" />
<itunes:episode>375</itunes:episode>
</item>
<item><title>Episode 374 – Unstoppable Marketer with Gee Ranasinha</title>
<guid isPermaLink="false">https://pinecast.com/guid/da166887-311b-4bf3-9923-f834cc8a123c</guid>
<pubDate>Fri, 26 Sep 2025 11:00:23 -0000</pubDate>

<itunes:duration>01:15:08</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/536014fa-8787-4f09-8196-9f9048f4f4c7/UM374-Gee_Ranasinha-Coverart.jpg" />
<description><![CDATA[<p>Sit back and relax but pay attention to my conversation with Gee Ranasinha. Gee lives in the Northeast part of France. As he puts it, his marketing experience goes back to the “days of dial-up internet and AOL CDs”. During our conversation Gee tells us how he progressed from working with film, (do you know what that is?), to now working with the most advanced digital and other technological systems.
 
He is the CEO of his own marketing company KEXINO. He talks a bit about what makes a good marketing firm and why some companies are more successful than others. He says, for example, that most companies do the same things as every other company. While labels and logos may be different, if you cover up the logos the messages and ways to provide them are the same. The successful firms have learned to distinguish themselves by being different in some manner. He practices what he preaches right down to the name of his company, KEXINO. He will tell us where the company name came from. You will see why I says he practices what he preaches.
 
Gee gives us a great history of a lot of marketing efforts and initiatives. If you are at all involved with working to make yourself or your company successful marketing wise, then what Gee has to say will be especially relevant to you. This is one of those episodes that is worth hearing more than once.
 
 
<strong>About the Guest:</strong>
 
Gee has been in marketing since the days of dial-up internet and AOL CDs. Today, he's the CEO of KEXINO, a marketing agency and behavioral science practice for small to medium-sized businesses.</p>
<p>Over the past 17 years KEXINO has helped over 400 startups and small businesses in around 20 countries grow awareness, reputation, trust - and sales.</p>
<p>A Fellow of the Chartered Institute Of Marketing, Gee is also Visiting Professor at two business schools, teaching Marketing and Behavioral Science to final-year MBA students.</p>
<p>Outside of work Gee loves to cook, listens to music on a ridiculously expensive hi-fi, and plays jazz piano very badly. 
 
<strong>Ways to connect with Gee:</strong>
 
<strong>KEXINO website:  <a href="https://kexino.com" rel="nofollow">https://kexino.com</a>
LinkedIn:  <a href="https://linkedin.com/in/ranasinha" rel="nofollow">https://linkedin.com/in/ranasinha</a>
YouTube:  <a href="https://www.youtube.com/c/Kexino" rel="nofollow">https://www.youtube.com/c/Kexino</a>
Instagram:  <a href="https://instagram.com/wearekexino" rel="nofollow">https://instagram.com/wearekexino</a>
TikTok:  <a href="https://tiktok.com/@kexino" rel="nofollow">https://tiktok.com/@kexino</a>
Threads: <a href="https://www.threads.net/@wearekexino" rel="nofollow">https://www.threads.net/@wearekexino</a>
BlueSky:  <a href="https://bsky.app/profile/kexino.com" rel="nofollow">https://bsky.app/profile/kexino.com</a></strong>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well and a gracious hello to you, wherever you may be, you are now listening to an episode of unstoppable mindset. I am your host, Mike or Michael. I don't really care which hingson and our guest today is Gee Ranasinha, who is a person who is very heavily involved in doing marketing and so on. Gee has been marketing for a long time, and reading his bio, he talks about being in marketing since the days of dial up and AOL and CDs. I remember the first time I tried to subscribe to AOL. It was a floppy disk. But anyway, that's okay. The bottom line is that does go back many, many years. That's when we had Rs 232 cables and modems. Now people probably don't mostly know what they are unless they're technically involved and they're all built into the technology that we use. But that's another history lesson for later. So Gee, I want to welcome you to unstoppable mindset. We're really glad you're here. This should be a fun subject and thing to talk about.
 
<strong>Gee Ranasinha ** 02:27
Well, thank you very much for inviting me, Michael, I do. I do appreciate it.
 
</strong>Michael Hingson ** 02:31
Well, I'm looking forward to it and getting a chance to talk. And love to hear some of your your old stories about marketing, as well as the new ones, and of course, what lessons we learned from the old ones that helped in the new ones. And of course, I suspect there'll also be a lot of situations where we didn't learn the lessons that we should have, which is another story, right?
 
<strong>Gee Ranasinha ** 02:50
Yeah, history does tend to repeat itself, unfortunately, and
 
</strong>Michael Hingson ** 02:55
that usually happens because we don't pay attention to the lessons.
 
<strong>Gee Ranasinha ** 02:59
Yeah, yeah, we, we, I think we think we know better. But I mean, it's, it's, it's funny, because, you know, if you look at other other industries, you know, if, if you want to be an architect, right, you would certainly look back to the works of, you know, Le Corbusier or Frank Lloyd Wright or Renzo Piano, or, you know, some of the great architects, and you would look back on their work, look how they did it. And you would, you know, turn back the the annals of history to to see what had gone before. But for some reason, in our industry, in marketing, we we don't think we can learn from the lessons that our erstwhile peers have had in the past, and we've so as a result, we tend to sort of rename things that have gone before, so that the newer generation of marketers will actually pay attention to them. So we give things new names. But actually, if you, if you scratch the surface and look a little bit deeper. It's actually nothing new at all. And I don't quite know why that is. I think people think that they know better than the people who've gone before them, because of the technology, because you know so much of the execution the promotion side of marketing is technology based. They I'm guessing that people don't see a relevance to what happened in the past because of the technology aspect being different, right? But what I contend is that the the essence. Of marketing is about understanding human behavior and their reactions to particular inputs, impulses, right? Um, in which case, we have plenty to learn from the people who've you know, who've walked in our in the walk this path before, and we should be a little bit, maybe a little bit more humble and open minded into accepting that we don't know everything, and we maybe don't even know what we don't know.
 
</strong>Michael Hingson ** 05:36
I always remember back in what was it, 1982 or 1983 we had a situation here in the United States where somebody planted some poison in a bottle of Tylenol in a drug store. I remember that, yeah, and within a day, the president of the company came out and said, This is what we're going to do to deal with it, including taking all the bottles of all the pills off the shelves until we check them over and make sure everyone is clean and so on. And he got right out in front of it. And I've seen so many examples since of relatively similar kinds of crises, and nobody takes a step to take a firm stand about how we're going to handle it, which is really strange, because clearly what he did really should have taught us all a lesson. Tylenol hasn't gone away, the company hasn't gone away, and the lesson should be that there is relevance in getting out in front of it and having a plan. Now I don't know whether he or anyone really had a plan in case something happened. I've never heard that, but still whatever he got right out in front of it and addressed it. And I just really wish more marketing people, when there is a crisis, would do more of that to instill confidence in consumers.
 
<strong>Gee Ranasinha ** 07:07
He did the right thing, right? He did, he did what you or I would have done, or we would like to think we would have done in this place, right? I, I'm, I'm guessing it was probably, not the favorite course of action, if this had been debated at board stroke shareholder level. But like I said, he he did what we all think we would have done in his place. He did the right thing. And I think that there are many instances today, more instances today than maybe in the past, where the actions of an individual they are. An individual has more freedom of expression in the past than they've had in the in the present, and they don't have to mind their P's and Q's as much. I mean, sure we know we're still talking about profit making organizations. You know, we're living in a pseudo capitalist, Neo liberal society. But surely we're still there still needs to be some kind of humanity at the end of this, right? You know, reputations take years, decades, sometimes, to build, and they can be knocked down very quickly, right, right? There's so I think some somebody, somebody, somebody a lot older and wiser than me, well, certainly wiser older. Said a brand's reputation was like a tree. It takes ages to grow, but can be knocked down very quickly, and there are plenty. You know, history is littered with examples of of organizations who haven't done the right thing.
 
</strong>Speaker 1 ** 09:16
Well, the Yeah, go ahead. No, go ahead. Tell me
 
<strong>Michael Hingson ** 09:20
the I observed this actually not too long ago, on a podcast, this whole discussion to someone, and they made an interesting point, which I think is probably relevant, which is, today we have a different environment, because we have social media. We have so many things, where communications go so quickly, and we we see so many people putting out information right or wrong, conspiracy or not, about anything and everything that comes up, that it causes people maybe to hesitate a little bit more to. Truly study what they want to say, because everyone's going to pick up on it. But at the same time, and I appreciate that at the same time, I think there are basic marketing principles. And as you point out, and as you're well aware, there is such a thing as human behavior, and while people want instant gratification, and they want to know right now what happened 20 minutes ago. The reality is we're not necessarily going to get that. The media doesn't help because they want to put everything out and get the story. But still, the reality is human nature is human nature, and ultimately, Truth will win out. And what we need to do is to really work more toward making sure that that happens.
 
</strong>Gee Ranasinha ** 10:48
I, I actually don't agree with that. Okay, in in, you know, in the, in the with the greatest respect, firstly, I think, I think as a cop out to use social media, information channels, news cycles, that sort of thing, because, if anything, because of the pace of the news cycle and The, you know, the fire hose of social media today, me, we're in a better position to say what we mean and not regret it, because it's forgotten it 20 minutes. Yeah, so it works, it's, it's an argument for what we're talking about not, not against
 
<strong>Michael Hingson ** 11:41
it, yeah. I agree. Yeah, go ahead,
 
</strong>Gee Ranasinha ** 11:45
yeah. And the second thing you said, truth will out. And I think truth does not without and there are plenty of people who continue to spout out misinformation and disinformation, yeah, constantly at every level of corporate at a corporate level, at a political level, at a geopolitical level, or at a local level, right? I don't want to sort of go down that rabbit hole, right, but there are, there are plenty of misquotes, myths, truths, which are never, never withdrawn and never counted, never excused and live out there in the ether, in perpetuity.
 
<strong>Michael Hingson ** 12:35
Yeah, it's true, but I also think that in the end, while some people continue to put their inaccurate information out, I think there are also others who have taken the time, or do take the time they put out more relevant information, and probably in the long run, more people buy into that than to misinformation. I'm not going to say it's a perfect world, but I think more often than not, enough positive information comes out that people eventually get more of the right answer than all the yammering and bad information. But it may take time.
 
</strong>Gee Ranasinha ** 13:18
I would love to believe that, Mike, I really would maybe I'm just too cynical, right?
 
<strong>Michael Hingson ** 13:27
I hear you, I hear you, and you know, I don't know I could be just as wrong. I mean, in the United States today, we've got a government with people who are definitely talking about things and saying things that most of us have always felt are untrue, but unfortunately, they're being said and pushed in such a way that more people are not opposing them. And how quickly that will change remains to be seen. And for all I know, and I think, for all I know, maybe some of what they're saying might be right, but we'll see.
 
</strong>Gee Ranasinha ** 14:05
I think that's the issue. I mean, I, as I said, I don't really want to jump down that politics rabbit hole, but no, not really. I think, you know, the issue is, if you say a lie enough times, people believe it. Yeah, right, yeah. And the fact that nobody's fact checking this stuff, I'm like, I said. I'm not. I'm not singling out politics. I'm singling out messaging in its widest in its widest interpretation, right, false messaging of any sort, if left unchecked. Yeah. Correct. I think the people who know an alternative reality or know that it's a lie know that it's an untruth by not publicly facts checking it, by not calling these. People out are complicit in spreading the lie.
 
<strong>Michael Hingson ** 15:03
Yeah, well, I think that's true, and you're right. It doesn't matter whether it's politics. It doesn't matter whether it's well, whatever it is, it's anything. And I think there's one of the beauties of of our country, your country. And I didn't explain at the beginning that G is in the you said, northwest part of France, right? Northeast, northeast, well, east, west, northeast part
 
</strong>Gee Ranasinha ** 15:29
of Yeah, well, near enough, you know, if you go, if you go, if you go east, far enough times you get, you get to West Anyway, don't you? Well, you get back where you started. Or maybe you don't, I don't know if, depends who you listen
 
<strong>Michael Hingson ** 15:39
to, right? If the Earth is flat. Well, even the Flat Earthers have had explanations for why the earth is flat and people don't fall off, but that's okay, but yeah, so northeast part of France and and I hear, I hear what you're saying, and I think it's important that people have the freedom to be able to fact check, and I, and I hope, as we grow more people will find the value of that, but that in all aspects, but that remains to be seen.
 
</strong>Gee Ranasinha ** 16:14
Well, I think especially in you know, perversely, now that we have the ability to check the veracity of a piece of information a lot easier, right? Almost in real time. Yeah. I think the fact that we can means that we don't, you know, you probably know the quote by what was his name? Edwin Burke, who may or may not have said that, you know, evil triumphs when good men do nothing or something like that. Along that sort of lines, some people say that he didn't say that. He did say, it doesn't matter who said it, right? It's a great quote. It's a great quote. It's a great quote. And that's what I mean about being complicit, just by the fact of not calling this stuff out, feeds the fire. Yeah, to the to the point where it becomes and especially, I'm talking with people who maybe are a little bit younger and haven't and are more likely to believe what they see on screens of whatever size, simply because it's in the public domain, um, whereas The older strokes more cynical of us may may question a lot more of what's thrown in front of our eyes. So I think all of us have a responsibility, which I don't think all of us understand the power that we yield or we're afraid to or afraid to? Yeah, absolutely.
 
<strong>Michael Hingson ** 18:08
So tell me a little about kind of the early Gee growing up and so on, and how you got into this whole idea and arena of marketing and so on.
 
</strong>Gee Ranasinha ** 18:18
Well before this, I was the CMO of a software company. I was there for seven years, and before that, I was working for a company in London, working with in the print and publishing industries. So I've been around media for most of my working life, and after, after being at the software company for seven years, sort of hit a little bit of a ceiling, really. I mean, the company was a small company, and it could only grow at a certain rate, and so I wasn't really being challenged anymore. I had to wait a little bit until the company could fill the bigger shoes that had been given, if you like. You know, I mean growing pains. It's very common for companies of all sizes to go through this sort of thing. So to be honest, I probably was treading water a bit too long. But you know, you get you get complacent, don't you, you get comfortable in in the, you know the corporate job, and you know a salary at the at the end of every month, and you know corporate travel and company BMWs and expense accounts and all of that sort of trappings. And you know, I, I fell for all of that. You. Um, but I finally realized that something needed to happen. So at the end of 2007 beginning of 2008 Me and a couple of colleagues decided to start the agency, which, as you will remember, 2008 was not exactly the best time to start a marketing agency. Good time to start any agency,
 
<strong>Michael Hingson ** 20:29
to be honest. The other hand, there were a lot of opportunities. But yeah, I hear you. Well, yeah,
 
</strong>Gee Ranasinha ** 20:34
glass half full. Glass half empty, right? Yeah. But you know, luckily, with with a number of very, very supportive clients in those early days, you know, we weathered the post recession? Yeah, slow down. And 17 and a half years later, here we are. We've now. We started off with three. We were three. We're now 19. We're in nine countries. Nine of us were in the US. The rest are in Europe, South Africa, Japan, and two people in Australia. That's that, that's, that's who we are. So, you know, we're a a team of marketing, creative and business development specialists, and we work with startups and small businesses primarily in the US, even though we're based all over the place, and we combine marketing strategy, proper strategy, with a thing called behavioral science, which works with organizations to increase their awareness, their reputation, their trust, and most of all, of course, sales Right? Because sales is name of the game. Sales is what it's all about. So yeah, I'd say probably 80, 90% of our clients are in the US and, well, certainly North America anyway, and it's all sorts of industries, all sorts of sizes. We've we've got, we certainly had in the past. You know, solopreneur type businesses, small businesses and larger businesses, up to around 40 to 50 mil to revenue that sort of size, anything bigger they usually have, usually got, you know, quite well, working teams within the organization. So we're, you know, the amount of effective contribution that we can add to that is, it's obviously going to be as a percentage, much lower. So it's, it's, it's really for that, that smaller sized profile of organization, and it's not sort of limited by particular industry or category. We've, you know, we work with all sorts. We've worked in sports, healthcare, FinTech, medical, professional services, software, publishing, all sorts, right across the board.
 
<strong>Michael Hingson ** 23:34
What got you started in marketing in the beginning, you you know you were like everyone else. You were a kid and you grew up and so on. What? What really made you decide that this was the kind of career you wanted?
 
</strong>Gee Ranasinha ** 23:46
Marketing wasn't my first career. I've had a few others in the past. I actually started off my first first company, and I founded, way back when was a media production company. I was a professional photographer, advertising photographer, working with advertising agencies as well as direct corporate commissions. This is in the days of film. This was way before digital image capture.
 
<strong>Michael Hingson ** 24:20
So this is going back to what the 1980s
 
</strong>Gee Ranasinha ** 24:23
it's going to late 80s to early 90s. Yeah, and I was working with eight by 10 and four by five view cameras, sometimes called plate cameras. It was mainly studio stuff. I was happier in the studio that we did location stuff as well. But studio was where I was happiest because I could control everything. I suppose I'm on control freak at the end of the day. So I can control every highlight, every nuance, every every part of the equation. And. And and that's where I started. And then after doing that for a while, I came I got involved with professional quality digital image capture. Is very, very it is very, very beginning. And was instrumental in the the adoption of digital image capture for larger print and publishing catalog fashion houses who were looking for a way to streamline that production process, where, obviously, up until then, the processing of film had been a bottleneck, right? You couldn't, you couldn't process film any quicker than the film needed to be processed, right the the e6 process, which was the the term for using a bunch of chemicals to create slides, die, positives, transparencies. I think it used to take like 36 minutes plus drying time. So there was a, you know, close to an hour wait between shooting and actually seeing what what the result was. And that time frame could not be reduced up until that point in time, the quality of digital image capture systems wasn't really all of that, certainly wasn't a close approximation to what you could get with with film at The time, until a number of manufacturers working with chip manufacturers, were able to increase the dynamic range and the the total nuances that you could capture on digital Of course, the problem at that time was we were talking about what, what were, What today is not particularly large, but was at the time in terms of file sizes, and the computers of the day would be struggling to deal with images of that high quality, so It was always a game of catch up between the image capture hardware and the computer hardware needed to to view and manipulate the image and by manipulate it was more more manipulation in terms of optimizing the digital file for reproduction in print, because obviously that was the primary carrier of, yeah, of the information. It was for use in some kind of printed medium. It wasn't like we were doing very much with with email or websites or anything else in the in the early 90s. So the conversion process to optimize a digital image captured file, to give the best possible tonal reproduction on printed material has always been a little bit of a black art, even when we when we were digitizing transparency films, going to digital image capture made things a lot more predictable, but it also increased the computational power needed, number one, but also for photographers to actually understand a little bit more about the photo mechanical print process, and there were very few photographers who understood both, both sides of the fence. So I spent a lot of time being a pom pom girl. Basically Mike. I was, I was, I was waving the pom poms and preaching large about the benefits of digital image capture and how and educating the industries, various in photographic industries, about, you know, possible best practices. There weren't any sort of standards in place at the time,
 
<strong>Michael Hingson ** 29:41
and it took a while for people to really buy into that they weren't visionary enough to understand what you were saying. I bet
 
</strong>Gee Ranasinha ** 29:48
Well, we were also taught very few were enough, and there were two reasons. One of them was financially based, because. We were talking about a ton of money, yeah, to do this properly, we were talking about a ton of money. Just the image capture system would easily cost you 50 grand. And this, you know this, this was in the days when 50 grand was a lot of money,
 
<strong>Michael Hingson ** 30:18
yeah, well, I remember my first jobs out of college were working with Ray Kurzweil, who developed Omni font, optical character recognition system. Oh, my goodness me, I did not know that. And the first machine that he put out for general use, called the Kurzweil data entry machine, was only $125,000 it worked. It still took a while to make it to truly do what it needed to do, but still it was. It was the first machine, and a lot of people just didn't buy into it. It took a while to get people to see the value of why digitizing printed material was so relevant, some lawyers, Some law firms, some banks and so on, caught on, and as people realized what it would do, then they got interested. But yeah, it was very expensive,
 
</strong>Gee Ranasinha ** 31:14
very expensive. And I think the other reason for the reticence is just nature, to be honest. Mike, I mean, you know, as as people, as human beings, most of us are averse to change, right? Because change is an unknown, and we don't like unknowns. We like predictability. We like knowing that when we get up in the morning, the sun's gonna come up and we're gonna go through our our usual routine, and so when something comes along that up ends the status quo to the point where we need to come up with adopting new behaviors that's very uncomfortable for many people. And you know, the adoption of digitization in, you know, any industry, I think, in everybody who's worked in any particular industry has has plenty of anecdotal evidence to show how people would consciously or unconsciously dragging their feet to adopt that change because they were happier doing stuff that they knew,
 
<strong>Michael Hingson ** 32:32
who went out of their comfort zone, right?
 
</strong>Gee Ranasinha ** 32:35
Absolutely, it's natural, it's, it's, it's who we are as as as human beings, who most of us are as human beings with, obviously, we're talking about the middle of the bell curve here. I mean, there are plenty of wackos on either side just go out and do stuff, right? And, you know those, you know, some of those get, you know, locked up with in straight jackets. But the other ones tend to, sort of, you know, create true innovation and push things forward.
 
<strong>Michael Hingson ** 33:04
Steve Jobs, even Mark Zuckerberg, Bill Gates, good examples of some of the people who did things that most people didn't think could be done.
 
</strong>Gee Ranasinha ** 33:18
You know, the true innovation always happens at the periphery, but we tend to over emphasize the median. We know we try to make averages of everything, yeah, but averages aren't what moves the needle, right? No. And you know Britain, you know, for even for marketing, obviously, that's very much, very, very much my sort of thing. Um, most organizations, most business owners, certainly most marketing managers, find comfort in in executing their marketing in ways in which they are comfortable, in ways which are somewhat expected within the industry. But the problem is, it doesn't get you noticed. It doesn't get you attention. If you're in the middle, right? You know the worst, the worst place to walk on the in the street is in the middle of the road right, pick a side, but don't walk in the middle.
 
34:27
Not a good idea yet.
 
<strong>Gee Ranasinha ** 34:30
That's our our job is to is to, number one, generate attention, because there's no way we can communicate a message unless we have someone's attention. Everything starts from the attention side of things. Now there are very, you know, various ways that we can attract attention, but attention needs to come and needs to come from somewhere. And you know the definite. Of creating attention is to to create some kind of visual, audio, or combination of the two, experience which is somewhat outside of the norm, and create some kind of emotional response that our brains want to pay attention to, right? Want to notice? Because if you're not noticed, then there's no it doesn't matter how great your product is, doesn't matter how wonderful your customer service is, or it's available in 27 colors, or it's free delivery, or what you know, all the rest of it doesn't matter, because you know, unless people know who you are, what you do, who it's for, and why they should give a crap, then you know anything else you do after that Time is is moot, is irrelevant.
 
</strong>Michael Hingson ** 36:00
I read an interesting email this morning from someone who was talking about why speakers don't tend to be as successful as they should be. And this person talked about you could have the greatest speech in the world. You could be
 
<strong>Michael Hingson ** 36:17
talking and getting standing ovations and so on, but you're not getting a lot of speaking engagements, and his comment was the reason you're not is that your talk isn't necessarily relevant. I thought that was interesting. I think there's some things to be said for relevance, but I think it's also that you're not helping to get people to think and realize that being different and getting people to think and value that is more important than we tend to want to recognize as well.
 
</strong>Gee Ranasinha ** 36:59
I would, I would, I would wholeheartedly agree relevance is a very important component. But, you know, I maintain that it starts with attention. Yeah, relevance, I think, within the speaking world, I yes, there's so much we can do with relevance by by coming at a subject matter topic from a totally different perspective. Yeah, right. You know, just because you have the same message as 100 other competitors doesn't mean they have to say something in the same way, right? And so even if the core message is similar, the way that we choose to present that can be, you know, 100 101 different ways. And I think that is something that we forget, and I think that's one of the reasons why so much of the marketing that we see today is ignored. Yeah, you know, there's a there's a marketing Well, I wouldn't say the marketing model. There's a communication model, okay? Sales model actually called Ada, Ida, a, I D, A, okay. So even if you've not, not worked in sales or marketing at all, if you've even seen the film Glengarry Glynn Ross, or the play that it was based on. It's actually playing in New York City at the moment. I believe, yeah, a, I D, A, which is tracking the customer experience in four steps. So the idea is you have awareness, interest, desire and action, right? A, I, D, A, and it's understanding that there are four steps to getting to the position of negotiating the deal with a prospective buyer, but number one starts with awareness. You know they need, they need to be aware that you exist and nobody's going to buy from you if they don't know who you are. They need to know who they need to know who you are before they'll buy from you. Right then obviously needs to be an interest a product market fit what you're selling is something that they could conceivably use in terms of solving a particular problem that they perceive as having the desire. Why should they buy from you, as opposed to somebody else? Why do they. Need to buy your product, as opposed to a competitive product, and then finally, action, right? So that's what we might call sales, activation or performance marketing, or, you know, sales in the old terms, right? As they would say in that film, it's getting the getting the buyer to sign on the line that is dotted. But all of this stuff starts with attention and when we're not doing a very good job, I think as a mark, as an industry, we used to be really good at it, but I think we've taken our eye off the ball somewhat, and hoped that technology would fill in the gaps of our incompetence at being able to, excuse me, being able to shape the way that we market to customers, to buyers, in ways which create the memory structures in the brain to a sufficiently acute level so that when they are in The position to buy something, they think of us, as well as probably a number a handful of other suitors that solve their problem. And this is why, I think this is the reason why, because of the over reliance of technology, I mean, this is the reason why so much of our marketing fails to generate interest, sales to generate the tangible business results that are expected of it. Because we're, we're marketing by bullet point. We're expecting buyers to buy off a fact sheet. We've, we've exercised the creativity out of the equation. And we're and, and we were just producing this vacuous, generic vanilla
 
<strong>Michael Hingson ** 42:12
musach, yeah, if you
 
</strong>Gee Ranasinha ** 42:14
like, Okay, I mean, again, you know, think of any particular industry, you can see this. It's pretty much endemic. You can have two totally different organizations selling something purportedly solving the same problem. And you can look at two pieces of you can look at a piece of marketing from each company. And if you covered up the logo of each person of each company's marketing output, 10 will get you five that what's actually contained in the messaging is as equally valid for company A as it is for Company B, and that's a real problem.
 
<strong>Michael Hingson ** 43:00
It's not getting anyone's attention or creating awareness.
 
</strong>Gee Ranasinha ** 43:03
It's not creating attention or awareness. And worse, it's creating a level of confusion in the buyer's mind. Because we're we're looking for comparisons, we're looking at a way to make an educated decision compared to something else, and if we can't see why product A is miles ahead in our minds of Company B or product B, what often happens is rather than make a wrong decision, because we can't clearly differentiate the pros and cons between the two products, what we end up doing is nothing. We walk away. We don't buy anything, because we can't see a clear winner, which impacts company A and company B, if not the entire industry. And then they turn around and say, Oh, well, nobody's buying. Why? Why? Why is our industry lagging behind so many others? It's because we're just on autopilot, creating this, this nonsense, this generic sea of sameness in terms of communication, which we just don't seem to have a grip on the fundamental understanding of how people buy stuff anymore. We used to Yeah, up and up and up until probably the 90s. We used to know all this stuff. We used to know how get people going, how to stand out, how to create differentiated messaging, how to understand. Or what levers we could pull to better invoke an emotional reaction in the minds of the target buying audience that we're looking to attract. And then for some for, you know the if we plotted these things around two curves, you know, the point at which these curves would cross would probably be the adoption of technology,
 
<strong>Michael Hingson ** 45:29
whereas we came to reproduce the same thing in different ways, but you're still producing the same thing. The technology has limited our imagination, and we don't use re imaginations the way we used to.
 
</strong>Gee Ranasinha ** 45:43
We we've we're using, we're using technology as a proxy for reach. And getting in front of 1000 eyeballs or a million eyeballs or 100 million eyeballs doesn't necessarily mean any of those eyeballs are fit in the ideal customer profile we're looking to attract. Right? More doesn't mean better, and what what we're doing is we're trying to use technology to to fill in the gaps, but technology doesn't understand stuff like human emotion, right, and buying drivers and contextual messaging, right? Because all of this stuff human behavior is totally contextual, right? I will, I will come up with a and I'm sure you're the same thing. You will have a particular point of view about something one day and the next, the very next day, or even the very next hour, you could have a totally different viewpoint on a particular topic, maybe because you've had more information, or just maybe for the for the hell of it, right? We know we are we are not logical, rational, pragmatic machines that always choose the best in inverted commas solution to our issue.
 
<strong>Michael Hingson ** 47:23
Do you think AI will help any of this?
 
</strong>Gee Ranasinha ** 47:29
I think AI will help in terms of the fact that it will show how little we know about human behavior, and so will force forward thinking, innovative marketers to understand the only thing that matters, which is what's going on between the ears of the people we're trying to attract. I think AI is already showing us what we don't know, not what we know,
 
<strong>Michael Hingson ** 48:04
right? And it's still going to be up to us to do something about that and use AI as a tool to help possibly create some of what needs to be done. But it still requires our thought processes ultimately, to make that happen,
 
</strong>Gee Ranasinha ** 48:23
AI can't create. All AI can do is remix what has already been in existence, right? Ai doesn't create what AI does. The thing is, we're using AI for the wrong stuff. AI is really good at a ton of things, and it sucks big time at a load of other things. But for some reason, we want to throw all our efforts in trying to make it better at the things it's not good at, rather than use it at the things that it's really, really good
 
<strong>Michael Hingson ** 49:04
at, such as,
 
</strong>Gee Ranasinha ** 49:08
such as interpreting large data sets, Creating models of financial models, marketing models, marketing matrix, matrices, spotting, spotting trends in data, large, huge, like huge models of data, which no human being could really, in reality, Make any head in the tail of finding underlying commonalities in in the data to be able to create from that, to be able to draw out real, useful insights on that data to create new. New messaging, innovative products, services that we haven't thought of before because we haven't been able to see the wood for the trees,
 
50:13
if you like, yeah, right
 
<strong>Gee Ranasinha ** 50:17
for that sort of stuff, for the grunt work, for the automation. You know, do this, then do this, and all of that sort of stuff, A, B, testing, programmatic stuff, all of that stuff, banner ads and, you know, modifying banner all of that stuff is just basic grunt work that nobody needs, needs to do, wants to do, right? Give it all to AI it. Most AI is doing it, most of it anyway. We just never called it AI. You know, we've been doing it for 25 years. We just called it software in those days, right? But it's the same. It's the same goddamn thing. Is what we were doing, right? Let it do all of that stuff, because it's far better. And let's focus on the stuff that it can't do. Let's find out about what levers we need to pull at an emotional level to create messaging that better resonates in the minds of our buyers. That's what we need to do. Ai can't do that stuff right.
 
</strong>Michael Hingson ** 51:16
Where I think AI is is helpful today, as opposed to just software in the past, is that it has been taught how better to interact with those who use it, to be able to take questions and do more with it, with them than it used to be able to do, but we still have to come up with the problems or the issues that we wanted to solve, and to do it right, we have to give it a fair amount of information which, which still means we've got to be deeply involved in the process.
 
<strong>Gee Ranasinha ** 51:53
I mean, where it's great. I mean, if we're looking at, you know, Text, type, work, right, right, or I, or ideas or possibilities, or actually understanding the wider consideration set of a particular problem is that the hardest thing is, when you're staring at a blank piece of paper, isn't it? Right? We don't need that's the hardest thing, right? So we don't need to stare at a blank sheet anymore with a flashing cursor, right? You know, we can engage in a pseudo conversation that we need to take into consideration that this conversation is taking place based upon previous, existing ideas. So the chance that we'll get something fresh and original is very, very small. And as you just mentioned, you know, the quality of the prompt is everything. Get the prompt wrong and without enough granularity, details, specificity, whatever else you get just a huge piece of crap, don't you? Right? So in other words, having a better understanding of how we as humans make decisions actually improves our prompting ability, right, right?
 
</strong>Michael Hingson ** 53:12
And I think AI, it is not creative, but I think that AI can spew is probably the wrong word, but AI can put out things that, if we think about it, will cause us to do the creating that we want, but it's still going to be assets involved in doing that.
 
<strong>Gee Ranasinha ** 53:35
The problem is, and what we're seeing, certainly in the last couple of months, maybe even longer, maybe I just haven't noticed. It is just we were, you know, there's this old saying, you know, just because you can doesn't mean you should, right? I just see an absolute tsunami of vacuous, generic nonsense being spouted out across all types of channels, digital and otherwise, but mainly digital, all of it AI generated. Sometimes it's images, sometimes it's videos, sometimes it's both, sometimes it's text, whatever. But we we're adding to the noise instead of adding to the signal. So the inevitable result of all of this is going to be numbness. We're going to becoming different to marketing of all sorts, the good stuff as well as the bad. You're going to be it's we're just gonna get numb. So it's going to make the attention stuff. That's why I've been banging on about attention all this time, right? It's gonna, it's, yeah, there's, see, there is a method to my madness here. So the the point is that creation and maintaining. Attention is going to be even harder than it would have been before. Yeah, and, and we, you know, we're getting to the point where, you know, you've got agentic AI, where you've got agents talking to other agents and going around in this feedback loop. But we're not, we're not, we're not creating any emotional engagement from a, from a from a buyer perspective, from a user perspective, yes, it all looks great. And as a, as an exercise in technology, it's fantastic. So wonderful, right? But how has it increased sales? That's what I want to know has has it reduced or altered the cost of acquiring a customer and maintaining that customer relationship, because that's where the rubber hits the road. That's all that matters. I don't care whether it's a technological masterpiece, right, but if it hasn't sold anything, and actual sales, I'm not talking about likes and comments and retweets and all of that crap, because that's vanity metrics. Is nonsense
 
</strong>Michael Hingson ** 56:11
signing a contract. It's, you know,
 
<strong>Gee Ranasinha ** 56:16
there needs to be as an exchange of money at some point in time. Yeah, right. Is that happening? And I contend that it's not. And I think there are loads of people, loads of business owners, who are throwing money at this in the vain hope they you know that basically they're playing the numbers. They just need one horse to come in, 100 to one to be able to justify what they've spent on all of this stuff, right? Yeah, but I think those odds are getting longer and longer as each month goes, yeah. Well, you I think there's going to be an inevitable backlash back to stuff that actually resonates with people at a human level, at an emotional level, a psychological level, it has to
 
</strong>Michael Hingson ** 57:08
you started your marketing company 17 and a half years ago, caxino. Where'd that name come from?
 
<strong>Gee Ranasinha ** 57:18
From nothing? Okay, it doesn't mean anything I needed. I needed to have something which number one, that the domain was available. Of course, I needed to have something which was short, something that didn't mean, you know, something incongruous in another language and and so after a lot of to ing and fro ing, there were two schools of thought. At the beginning, we didn't know whether to go with something abstract, like caxino or something which was, you know, based based upon the the butting up of two existing words you know, like you see, you know, so many times, you know, big red table, or, you know, whatever. So we did, we decided to go with something abstract, so that we weren't encumbered by language.
 
</strong>Michael Hingson ** 58:22
You practiced what you preach pretty much. You're different, yeah, but why don't you call it? You don't refer to it as a digital marketing agency. Why is that?
 
<strong>Gee Ranasinha ** 58:34
No, I don't see us as a digital marketing agency, because digital marketing is not all we do. And not only that, I think, Well, I think there's, there's a number of reasons. Number one, I think we're using the word digital is, is a curveball. Firstly, because everything that we do is digital, right? Everything is already digital. Print is digital, TV is digital, billboards are digital. So saying digital is like saying electrical, electrical marketing agency, it makes as much sense to be honest. So that's number one. But I think the bigger issue is that by categorizing a marketing agency as being a digital marketing agency does a disservice to its work and indeed its outlook, because The object is not to be digital in your marketing, it's to do marketing in a digital world, which are two very different positions, okay? Because digital, the way that we're talking about it, is not a attributive noun, and it's certainly not an adjective. You. In the context that we're talking about it, digital is a channel. It's simply one way of getting in front of our audience. But it's not the only way of getting in front of our audience. Okay? So, yeah, along with many other reputable agencies, we happen to use the most appropriate channel of communication that makes sense to address a particular target audience group, and that's it. Okay, if that's digital, great. If that's walking down the street with an A frame with something written on the front of it, that's also great, okay, but it's, it's, it's not about it's not about the channel. It's about you being in the places where our target target audience group expects us to be. And so that's why I don't think of us as a digital marketing agency, because digital is only part of what we do, right? And we do many other things. And also, I think it puts it, it puts blinkers on things right? Because if you know, supposing, supposing you go to a Facebook marketing agency, of which there are many. Now, if you go to a Facebook marketing agency and you say, Okay, I want to do some ads. Where should I advertise? What are they going to tell you? Right, maybe Facebook, right? So there's, there's a thing called Maslow's hammer. Okay, in Maslow, as in the hierarchy, the Hierarchy of Needs Maslow. Okay to say, Maslow. He came up with this idea of Maslow's hammer. It's also known as the law of the instrument. And basically what it means, we can distill it down, is, if all you have is a hammer, then everything looks like a nail, okay? And what that means is, you're looking to solve any problem that comes along by the tools that you have in your toolbox, regardless of whether that's the best way of moving forward, which I think is a very short term and myopic view. So that's why we we don't like to think of ourselves as the marketing agency, because there are many other there are many ways of solving a particular problem, and it doesn't necessarily have to be
 
</strong>Michael Hingson ** 1:02:50
digital,
 
<strong>Gee Ranasinha ** 1:02:51
digital or promotional or, you know, it's, it's like, you know, are we a video marketing agency? No. Does that mean we don't do video, not at all. Of course, we do it, right? We're not an AI marketing agency, right? In the same way, okay, when we're not a we're not a YouTube marketing agency,
 
</strong>Michael Hingson ** 1:03:11
you're a marketing agency. We're a marketing agency, right? What are some of the biggest mistakes that small businesses make when it comes to marketing?
 
<strong>Gee Ranasinha ** 1:03:21
I think the single biggest mistake, and I speak to business owners pretty much on a daily basis, right? I think the single biggest issue that comes up again and again and again is something which I call self diagnosis, which is the business owner, approaches the marketing agency, or even digital marketing agency, approaches the marketing agency, and says, You know what, I need you to do this for me. Whatever that this is, okay. So you know, maybe it's some digital ads, maybe it's some videos, maybe it's a website, maybe it's a whatever. It doesn't matter what it is, but basically, the business owner is coming to us, coming to the marketing agency, dictating what the tactic is to be, which presumes a number of things, not least, that they think they have come to the conclusion that this particular tactic is going to solve their marketing problem based upon usually waving a wet finger in the air, yeah, or they've seen a YouTube video or something, okay, it's not based on any marketing knowledge experience or education, because, with the greatest respect, these people do not have any marketing knowledge experience. Into education, right? And why would they? Because they're running a business, right? They don't, you know, they it doesn't mean that they've had to do this marketing stuff. So they're, they're, they're presuming that a particular tactic is going to solve a business problem, a marketing tactic is going to solve a business problem. And so what what happens is the the particular tactic is is executed. Nothing changes revenue wise. And so the business owner says, well, that marketing agency was crap. Let's go to another marketing agency and ask them to do something else. So it's playing pin the tail on the donkey. Really, just trying stuff and hoping so. The point is that. The point is that if you're going to pay somebody who does this for a living, the idea that you know more than they do is already setting the relationship on a uneven kill, right? Yeah, you know, if I, if I go, if I go and see my doctor, and I say, and I wake up in the morning and I've got a pain in my chest, and I thinking, oh my goodness, I go and see the doctor, right? So on the way to the doctor's office, I do the worst thing possible, which is go on the internet and say, Okay, what does pain in my chest mean? Right? And I go into the doctor's office, and I sit down and I say, Okay, I've got a pain in my chest, doctor, that means I've got angina. Can you give me some heart medication, please? What's the doctor gonna tell you? Doctor's gonna tell you, shut the hell up. Yeah, I'm the doctor in the office. I'm the actually, where's, Where's, where's your medical degree doesn't exist, does it? No, and
 
</strong>Michael Hingson ** 1:07:00
just because you have a broken rib, we're not going to talk about that. Are we right?
 
<strong>Gee Ranasinha ** 1:07:04
So, What? What? So what's the doctor going to do? The doctor is going to ask you a bunch of questions, right? What did you do the last couple of days? Right? What did you eat? Did you go to the gym and over exert yourself? What's your history? Do you is there a history of heart disease in the family, you know, maybe there's is going to he or she is going to take some blood, maybe they're going to run a few other sort of tests. They're going to do a diagnosis, and at the end of this diagnosis, the doctor is going to come back to you and say, You know what? So, based upon all the questions that you've kindly answered, and based upon the blood work and all these other tests and scans we've done, it turns out that the the pain in your chest is nothing to do with angina. The reason you got a pain in the chest is because you had some spicy food last night. So you don't have you don't have Anjali, you have gas. Yeah, right, right, so I prescribe you a couple of packs of Tums. Yeah, sorted, right. And that's the point. The point is the doctor knows what he or she is doing, and you have to have confidence in that particular medical practitioner to diagnose the issue and prescribe a solution to that issue, right? Your job is not to say what you think is wrong with you at this stage of the conversation. Your job is to tell me where it hurts. That's it right now, I'll come back to you with a list of things which I think we need to do to move forward. Now you can go and get a second opinion, just like at a doctor's office. You may think I'm full of crap, which is absolutely your prerogative. Or you may say, I know better than you. I'm going to do my own thing, which, again, it's your time Absolutely. But if it all goes to crap, you can't turn around and say, well, if only this person had said this, or, you know, If only, if only, if only, and play the victim, because that's also just not going to wash. And I see this time and time and time again. You know, we've tried, well, we've tried a number of different agencies, and none of them have been able to help us. And then you sort of dig a bit deeper, and it's because they're never allowed to do what they're supposed to do, because they've always been second guessed. Yeah, that is probably the single biggest issue that I see coming up again and again and again with small business in market now, if and if it's a question of not having faith in that. Uh, agency, then you shouldn't have been employed. You shouldn't have that agency in the first place.
 
</strong>Michael Hingson ** 1:10:05
Get a second opinion.
 
<strong>Gee Ranasinha ** 1:10:07
You know, not all, not all agencies are great, just like not all plumbers are great. Not all mechanics are great. Same thing, right? It takes time to find the good ones, right? Um, but just because you found a bad one, because I don't know they were cheap, or they were local, or they were whatever, you know, whatever, whatever criteria you tend to use to base your decision upon, right? You can't, you can't criticize what they did if you didn't allow them to do what they were actually being paid to do.
 
</strong>Michael Hingson ** 1:10:47
Well, speaking of that, if people want to reach out to you, how do they do that?
 
<strong>Gee Ranasinha ** 1:10:53
Best way to get hold of me. Gee is on LinkedIn. I spend most of my time on LinkedIn. I post twice a week. I post videos about some of the sorts of things that we've been talking about today, and they're only sort of 60 seconds long, 90 seconds long. It's not sort of taking up anybody's time very much. You can find me there. Would you believe, Mike, there is only 1g runner scene on LinkedIn. Can you imagine fortuitous? How fortuitous is
 
</strong>Michael Hingson ** 1:11:27
that? Yeah, really, and G is spelled G, E, and how do you spell your last name?
 
<strong>Gee Ranasinha ** 1:11:33
You could eat. I'm sure all of this still, the stuff will be put in. It will, but I just figured it we could. But yeah. G, renasina, you can find me there. Otherwise, obviously you can find us on Kexino, k, e, X, I, N, <a href="http://o.com" rel="nofollow">o.com</a>, which is the website, and there's plenty of information there textual information, there are videos, there are articles, there are all sorts of bits and pieces that you can find more about us
 
</strong>Michael Hingson ** 1:12:04
there. Well, this has been absolutely wonderful, and I really appreciate you taking more than an hour to chat with us today. And I hope this was fun, and I hope that people will appreciate it and will reach out to you and value what we've discussed. I think it's been great love to hear from all of you out there. Please feel free to email me. Michael H, i@accessibe.com so that's m, I, C, H, A, E, L, H, I at A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and love to hear from you wherever you're listening. Please give us a five star rating. We value those ratings very highly, and we'd love to to to hear and see you rate us and get your thoughts. If you know of anyone else who might be a good guest for unstoppable mindset. Gu as well, we'd sure appreciate your referring them to us. Introduce us. We're always looking for more people to to chat with, so please do that and again, gee, I just want to thank you one more time for being here. This has been great,
 
<strong>Gee Ranasinha ** 1:13:02
absolute pleasure, delighted to be invited.
 
</strong>Michael Hingson ** 1:13:10
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Marketer with Gee Ranasinha</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/da166887-311b-4bf3-9923-f834cc8a123c.mp3?source=rss&amp;ext=asset.mp3" length="30039266" type="audio/mpeg" />
<itunes:episode>374</itunes:episode>
</item>
<item><title>Episode 373 – Unstoppable Writer and podcaster with Kim Lengling</title>
<guid isPermaLink="false">https://pinecast.com/guid/291f7037-c5e5-4e05-a315-6ab1de099172</guid>
<pubDate>Tue, 23 Sep 2025 11:00:15 -0000</pubDate>

<itunes:duration>01:04:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0f2bb1d5-9510-4abc-8b0f-ccdcaf596fd5/UM373-Kim_Lengling-Coverart.jpg" />
<description><![CDATA[<p>I’m excited to welcome back my friend, writer, and podcaster <strong>Kim Lengling</strong> for her second appearance on <em>Unstoppable Mindset</em>. Kim’s journey is a powerful example of how unexpected changes can lead to new beginnings filled with purpose, faith, and hope.
 
In our conversation, Kim shares how losing her corporate job in 2020 opened the door to writing, podcasting, and a deeper exploration of the things that bring her joy. Together, we talk about the importance of <strong>balance, kindness, and being present</strong>—whether that’s through connecting with nature, learning from animals, or practicing gratitude even during life’s hardest moments.
 
<strong>What We Talked About</strong></p>
<ul>
<li><strong>Kim’s Writing Journey</strong> – From her first anthology contribution to full-time writing and podcasting, and how storytelling became both a calling and a source of healing.</li>
<li><strong>Work-Life Balance</strong> – Why flexibility, happiness, and cultural shifts matter in how we work and live.</li>
<li><strong>Nature &amp; Animals as Teachers</strong> – Lessons in patience, empathy, and presence, from walks in the woods to stories about guide dogs and even a moth’s transformation.</li>
<li><strong>Faith &amp; Resilience</strong> – How Kim found faith in her 30s, and how prayer, stillness, and gratitude help her manage PTSD and life’s challenges.</li>
<li><strong>Nuggets of Hope Project</strong> – Kim’s book and community initiative built around small acts of kindness, and how those acts ripple outward in powerful ways.</li>
</ul>
<p>This episode is full of heart, gentle wisdom, and encouragement. Whether you’re navigating change, seeking more balance, or simply needing a reminder of the beauty in kindness, Kim’s words are sure to resonate.
 
 
<strong>About the Guest:</strong>
 
As a multi-published author, Kim shares her love of nature and animals, her life with PTSD, and her mission to toss out Nuggets of Hope through her writing and podcast.
 
Kim is the lead author and coordinator of six anthologies: The When Grace Found Me Series (three books), When Hope Found Me, Paw Prints on the Couch, and Paw Prints on the Kitchen Floor. Her newest book, Nuggets of Hope, was released on November 15, 2024.
 
In addition to writing, she hosts the podcast Let Fear Bounce, which spotlights people who have faced and overcome personal fear(s) to make a difference in their slice of the world through writing, coaching, film production, philanthropy, teaching, founding non-profits, public speaking, or simply being an amazing human being.
 
You can regularly find Kim drinking coffee, reading, and talking with the critters in the woods while taking long walks with her dog, Dexter.
Visit her website, <a href="http://www.kimlenglingauthor.com" rel="nofollow">www.kimlenglingauthor.com</a>, to keep up with everything happening in her realm.
 
<strong>Ways to connect with Kay:</strong>
 
 
<strong>Website</strong>:                                <a href="http://www.kimlenglingauthor.com" rel="nofollow">www.kimlenglingauthor.com</a>
<strong>Amazon:</strong>                               <a href="https://www.amazon.com/author/kimlengling" rel="nofollow">https://www.amazon.com/author/kimlengling</a>
 
<strong>Let Fear Bounce                 <a href="mailto:@Letfearbounce" rel="nofollow">@Letfearbounce</a></strong>
<strong>Apple:</strong>                                   <a href="https://podcasts.apple.com/us/podcast/let-fear-bounce/id1541906455" rel="nofollow">https://podcasts.apple.com/us/podcast/let-fear-bounce/id1541906455</a>
 
<strong>Facebook</strong>:                            <a href="https://www.facebook.com/letfearbouncepodcast" rel="nofollow">https://www.facebook.com/letfearbouncepodcast</a>
 
<strong>LinkedIn</strong>:                              <a href="https://www.linkedin.com/in/kimberlylengling/" rel="nofollow">https://www.linkedin.com/in/kimberlylengling/</a>
 
<strong>Instagram</strong>:                            <a href="https://www.instagram.com/lenglingauthor/" rel="nofollow">https://www.instagram.com/lenglingauthor/</a>
 
<strong>Twitter</strong>:                                  <a href="https://www.tiktok.com/@klengling?lang=en" rel="nofollow">https://www.tiktok.com/@klengling?lang=en</a>
 
<strong>TikTok:                                 ** <a href="https://www.tiktok.com/@klengling?lang=en" rel="nofollow">https://www.tiktok.com/@klengling?lang=en</a>
 
 
</strong>About the Host:<strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening!<strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</strong>Subscribe to the podcast<strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
</strong>Leave us an Apple Podcasts review<strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
</strong>Transcription Notes:<strong>
 
</strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:20
Hi everyone, and here we are once again with another episode of unstoppable mindset. And I'd like to welcome you all to another episode from wherever you may be. And we have a guest who was on once before, Kim lemring, and Kim is here to continue our discussions. One of the things that I ask people to do when they're going to come going to come on this podcast is to send me questions they want to talk about. And so when we decided that Kim was going to come on again, I asked her to send me more questions. So I don't know how much agony she had to go through to figure that out, but I'll bet she figured it out pretty well, since she's a published author with a lot of books to her credit, so we'll and we'll talk about some of those as well. So again, Kim, welcome to unstoppable mindset. We're glad you're here again.
 
</strong>Kim Lengling ** 02:09
Well, thanks for having me back. I've been looking forward to this.
 
<strong>Michael Hingson ** 02:13
I think it was episode 327, that you were in originally. So anyway, we're, we're glad you're here, and I think it will be a lot of fun to kind of talk about things. Again, you're in Pennsylvania, which is kind of cool. You share a love of nature and animals, and I guess you write about those things. Tell us a little bit about, kind of in general, what you write about, and how you got started in doing
 
</strong>Kim Lengling ** 02:39
that. Yeah, I got started writing. I wasn't I never thought to be a writer that wasn't a dream of mine or anything that was even on the back burner. I was approached years ago by a woman that I had met in a business networking group, and she was putting together an anthology, and asked me if I would like to contribute a chapter. And the name of the book was called Inspire. And it's, you know about inspiring stories about people that have overcome something, whether it's trauma or what have you. And I had never shared my story before, and I had, I declined. I politely declined. At first, she, you know, kind of kept at me. She was persistent, but in a gentle, loving way, and said, Kim, you shared your story with me. And I really think it's something that should be shared. And so I eventually did share that, and that was a an eye opener for me, on on actually writing and writing something that's so personal and had such an impact. And from that point forward, I kind of kind of got bit by the writing bug. I'm thinking, You know what? I had such positive feedback from the story as well. And I thought, okay, maybe, maybe this is something I should look into a little bit more. I was working full time and all of that. So I was just writing, you know, in my off timer in late in the evenings when I couldn't sleep or something like that. But that's kind of how it started.
 
<strong>Michael Hingson ** 04:09
What were you working on originally, before you started writing, what were you doing?
 
</strong>Kim Lengling ** 04:13
I was sales and sales and marketing manager. That's, that's my background in the corporate world. Ah, yeah. Did that for, oh, close to 25 years.
 
<strong>Michael Hingson ** 04:24
Wow, yeah, then you, then you decided to go off and spin and do other things.
 
</strong>Kim Lengling ** 04:30
Well, the world changed. It was 2020
 
<strong>Michael Hingson ** 04:34
Oh, the world did change. Yeah, yes, the world
 
</strong>Kim Lengling ** 04:37
changed. And I lost my job, along with millions and millions of others, because so many doors were closing, and many of them closed for good, when the world changed at that time. And I thought, you know, at the season I'm at in life, in other words, the age I decided I don't want to go back in the corporate world. I'm not happy there anymore. I don't feel fulfilled in any way. And all of the doors are shut right now. Everyone's stuck at home. We can't do anything. I'm gonna try and make something happen. And, you know, figure out, figure out what it is I can do. So I asked myself three questions, what are you good at? What do you like doing? And what are you having a passion for? And I thought, Well, okay, I actually like writing. I'm getting much better at it from when I started years ago, and I love meeting and talking to new people and learning new things. So I took that and created a podcast and started writing books.
 
<strong>Michael Hingson ** 05:36
There you go. You know, it's interesting, when September 11 occurred. The main mantra I heard from so many people is, or was, at the time, we got to get back to normal. And my reaction was always kind of negative. And it took me a while to realize why I was never happy hearing that, and the reason I wasn't, rightfully so, by the way, was normal would never be the same again. And so many people kept saying, We got to get back to normal, but normal would never be the same again. And the other thing that hopefully people are a little bit more now discovering is that normal is a moving target anyway. I mean, look at the pandemic, and getting back to normal is not going to be productive from that either. The pandemic happened. Some companies want you to just come back to work full time, which flies in the face of the whole concept that maybe there is relevance in letting people at least partially work at home, because they're happier and they will be just as productive, if not more, so if you really go back to the whole concept of having happy employees, but you know, we're still not there
 
</strong>Kim Lengling ** 06:56
yet. No, I agree. Yes, yes. And prior to I was really unhappy where I was at and it felt like, and I'm, I am sure that there are many, many people out there that feel the same, or have felt the same, that you're just on this, you're on this hamster wheel, and it just seems you're more and more is expected. Now, I'm a hard worker. Always have been, so I'm not, I would never stop the issue, right? Yeah, that's not the issue, but it's, you know, quality of life. Am I living to work or I'm working to live? Mm, hmm, you know? And it gets to the point where sometimes that's where I for me personally, that's why I said, you know, I don't want to go back in the corporate world. I was so unhappy, and it was actually becoming the the atmosphere I was in was making me unhealthy, and that's not good long term either. And I'm thinking, I want to be able to enjoy retirement if I ever get there, you know, Lord willing, I want to be able to enjoy retirement in a healthy manner, not be sick and you know. So it was a big decision, and it was kind of scary. That's why they named my podcast. Let fear bounce. There was, there was some fear in there, but I thought, you know, if not now when you know when, when gonna be feeling okay, Kim, you know. I think that's a question we all have to ask. Now, I know everybody's circumstance is so different. I know that. And please don't think you know anyone listening that I'm putting any, I'm making light of any situation that someone's in. But for me, I had reached that point where it's like, I'm just gonna do it, I'm just gonna do it period. And it was bumpy. It was very bumpy. And actually, I will be very honest, it was very hard the first two years. I'll bet there were times I'm like, am I gonna be able to make the mortgage?
 
<strong>Michael Hingson ** 08:46
You know, yeah, and that's a fair question, but at the same time, you made a decision that I'm sure helped your health a lot, and the more you came to grips with all of it, probably the better things became for you.
 
</strong>Kim Lengling ** 09:06
Yes, you're absolutely right. And once I, you know, I had to, I had to let those fears bounce, you know, like you said, I made that decision, and I was getting healthier, and I was feeling much better mentally as well as physically, and that's huge. Yeah, you know, you life is not meant to be a grind.
 
<strong>Michael Hingson ** 09:29
Well, it's not supposed to be. You're right. How do we get the corporate world to recognize that and deal with it? And I hope that the pandemic would would help, and it has in some quarters, but in some quarters it certainly has not. How do we get people to recognize that there's a lot to be said for giving people more freedom on the job, letting people spend some time working from home, and the reality is they'll. Probably be more productive. I spoke with someone a few months ago on the podcast about it was in he was in Europe the work week, and what he said that there was that there's a big difference between five, eight hour days and 410, hour days or four eight hour days, depending on what different companies did, but for 10 hour days, you had an extra day that you didn't have to work and that you worked at home. And surveys have shown productivity wise people do at least as well with the 410, hour days or four day work week than they do with a five day work week.
 
</strong>Kim Lengling ** 10:44
I've my ex husband, who is from Germany, and they in Germany anyway, and I think a lot of Europe, they have much more time off than Americans do. So you know, when he moved here, he was, like, two weeks off a year. What do you mean? Two weeks that is nothing. Because they get they get six, yeah, you know, and they have much more sick time and much more personal time they're able to take. And a lot of the the companies, at least over there, from what I know from him, the larger companies, they recognize that that, you know, a happy, healthy employee is going to be a loyal employee, yep. And you know, working your folks into the ground, they're going to burn out and leave you sooner. And I, you know, I don't know, Michael, you have to tell me what you think, or what you've run into when you talk to folks. Do some larger companies. And I don't know, because I'm not in the corporate world anymore, but anymore, but do some larger companies in larger cities, because I'm in a rural area, they have employees. But then, you know, there's that's just work. Work works so much over time they burn out, and then they hire younger and younger people for less and less money until they, in turn, burn out. It seems like it's an endless cycle, from what I've heard from a few folks that I've talked to, you heard that as well.
 
<strong>Michael Hingson ** 12:04
Well, I've heard that. And in fact, I spoke with someone yesterday, and we were talking about the whole concept of how investors and CEOs and so on work to a to a degree. And one of the bottom lines is the only thing that we have to do as a company is make our investors happy and make a profit for them. That's just not true, and I don't know what it's going to take for people to learn there really is more to our life, and there is so much more to be gained by having employees who are a lot more comfortable and a lot more happy. So I don't know it is a it is a very frustrating thing. And the reality is that if you have happy employees, then when there's a need, they will step up and do more than you will probably have ever thought they would do. Agreed.
 
</strong>Kim Lengling ** 13:05
Yes, I agree. Yeah, my daughter works for a company that she she works from home one day a week. But they're also very flexible. So if something's wrong or like her daughter's sick or something like that, they will let her work from home on days like that, as long as she has her time in, and she will often go above and beyond, like you just mentioned, because she's given that opportunity and despair, yeah, and I think it makes a huge difference in the work environment. And then also, you know, your mental view of your job, it doesn't feel like it's a grind. My daughter, she loves her job. Loves it. For me, it would be incredibly high stress, but the way they've set it up, where she works, it's, yes, she has stressful days, but it's not sustained stress every single day. You know? What does she do? She does the finance and the HR for the parent company that oversees like four to five different companies.
 
<strong>Michael Hingson ** 14:08
So there can be stress, there can be
 
</strong>Kim Lengling ** 14:13
Yeah, but you know, she's, I often tease her. I'm like, you know, finance, soon as you say numbers, just my brain turns off, yeah, but it's such a different thing, a different atmosphere from, like, work experiences that I've had. So her bosses are younger, so it's like, I'm hoping that maybe it's, maybe it's a different generation that's going to take to have that become the norm, you know. And you had said normal, you know. People said, we have to get back to normal. I don't, you know what is normal. I don't even such a thing as normal, just what you're used to, not normal, you know, right?
 
<strong>Michael Hingson ** 14:52
Well, that's the point. And yeah, and what is normal for me is not necessarily normal for you. But the bottom line is, you. That when something like September 11 happens or the pandemic happens, the fact of the matter is, conditions will never go right back to the way they were before, and shouldn't, because in theory, at least hopefully we learn from what happened. So with the pandemic, there was so much that all of us had the opportunity to learn about how to interact with each other, how to work with companies, and for those who did it, allow people to work at home part of the time, and I can understand and value going into an office to work, but you shouldn't have to do that five days a week and just have that be a grind. That's not what a job should really be about.
 
</strong>Kim Lengling ** 15:48
I agree. Now, unfortunately, just get many, many, many more people to agree with us.
 
<strong>Michael Hingson ** 15:53
They're probably a lot of workers who agree.
 
</strong>Kim Lengling ** 15:57
But yes, you know, I was, I don't know, have you ever listened to the group Alabama? I just love them. They're one of my favorite groups. And the other day, I was driving along, running errands, and the Alabama song, 40 hour week came on, and it's the whole song is about, you know, Pittsburgh steel mill worker. They list, you know, that truck driver, they list all of the different workers that keep America moving. And I just love that song. And I was listening that song, I thought, I thought of you actually thinking of this upcoming conversation. But I love that. So I think folks go listen to that Alabama song, 40 hour week. It's a really good it's a really good song. And if you're from the United States, it just kind of really slams home, like what it should be and what we should be thankful for.
 
<strong>Michael Hingson ** 16:52
I think that it's absolutely appropriate for companies to want you somehow to put in a certain amount of time, and that they have goals that that need to be achieved, but you want to have some flexibility in exactly how you deal with it, so long as you get the work done, and if you're really comfortable in doing it, probably more than they ever thought possible, Right?
 
</strong>Kim Lengling ** 17:20
Yeah, that's what you're hired for a 40 hour week job, and then they say they expect 65 to 70 from you, yeah, and I've been in those jobs that's that's tough.
 
<strong>Michael Hingson ** 17:33
The other side of it is the person who gets hired for a 40 hour a week job, but they're given more flexibility, they're given more freedom, and they put in 65 hours. And it shocks the heck out of some bosses. Well, you're putting all this time in, but the job is wonderful. I love
 
</strong>Kim Lengling ** 17:50
it, right? Yes,
 
<strong>Michael Hingson ** 17:53
yeah. So it's, it is a, it's an interesting discussion that to have here, but it is also something that we're all going to be dealing with. And I think you're right. It's going to take younger generations to come in and hopefully have learned from the pandemic, and we'll see, because now we have the students who experienced it in high school, and they're going into college, and I'm sure that they're in part, going to demand, and probably in a college environment, they get the ability to be a little bit more flexible in how they learn, because there's more lectures online, there are more things online, so they don't necessarily sit all the time in a classroom. But I think that there's also value in being in an office or being in a classroom at least part of the time.
 
</strong>Kim Lengling ** 18:42
Oh, I agree. I agree, yeah. And I wouldn't ever expect to not be in an office. I mean, if that's if that's where, if it was a local company to me, or something like that, there's a lot of online jobs that you know are full time remote. But because being I think, for me, anyway, I do enjoy, I did enjoy part of the office atmosphere, because you're meeting people. And my job, I was meeting new people almost every day in sales, marketing. So that part, you know, that I really enjoyed, you know, and being out on the road and going to different companies and speaking the other companies and things like that. So that part I enjoyed. So you know that part I would never want to not do. Should I ever be in corporate America again? But yeah, I know it's interesting, interesting.
 
<strong>Michael Hingson ** 19:31
I know that when I started in sales and so on, it was mostly all by phone, and I was selling high tech, very sophisticated, innovative products. But then it got to the point where we were selling a lot to Wall Street, and Wall Street insists that manufacturers actually have a presence in the city. I'm not sure if it's as much that way anymore, but probably it is, because Wall Street people. People tend to get what they want. But the bottom line is that then I moved to the East Coast, and so then I started doing a lot more traveling to visit customers, and I see the value of that as well. It was easy for me on the phone, because I don't have to sit there and look at people anyway.
 
</strong>Michael Hingson ** 20:19
So meeting with some of those people was was a lot of fun, and I enjoyed doing it when we actually had a chance to start meeting. So there's value in that too. Yeah, I agree. So one of the things that you describe yourself as is a lover of all things nature and animals and coffee, how does all that come together in your life? Because, personally, I do tea more than coffee, but that's okay.
 
<strong>Kim Lengling ** 20:51
I'll forgive you for being a tea drinker.
 
</strong>Michael Hingson ** 20:55
Get some spam. You know,
 
<strong>Kim Lengling ** 21:00
that's nature coffee, animals that those are my that's that's kind of like my happy place. That's where I breathe, that's where I am most at ease, outside walking my dog first thing in the morning, that first cup of coffee sitting on the back porch listening to the birds as they wake up. You know, they're heralding a new day, and they're welcoming you to it, and as I sip my coffee and my dog sniffing around the backyard after all the critters that probably came through the night before, you know that's just, that's my happy place right there. So a lot of my thoughts and ideas come on my walks. And you know, yesterday this, I mean, nature is just amazing for me, and it's just magical. And there was this really large cocoon hanging from two small branches for weeks, and to go out into the field with my dog. I would pass it every day. It was always, it's like, right at my eye level. So I would always, you know, tilt my head so I didn't hit it right. And I was often wondering, what is in that? What is going to come out? Yesterday, I was going to take my dog for a walk in the evening, because it's been so amazingly hot here, you have to wait until almost 730 at night to do anything. I'm walking by, and there's the most beautiful moth, like the size of my hand, hanging from that cocoon that had just come. And I thought I have been watching this for weeks, and now look at the magic of nature. It's the most beautiful thing. And I just stood there. I took pictures of it, and I just stood there in awe and wonder over it. And I thought, you know, as I was walking away, and I kept looking back, because it had just come out. It was just starting to flutter its wings a little bit, to air out. And I had never seen anything like that so soon after something, you know. And it was so big size of my hand. And my thought was, you know, okay, wow. Look at the magic of nature right there. And these things that I notice, and I often wonder how much people miss because they're so busy all the time, right, right, you know. And to me, that was just such a big reminder of, there is a lot of beauty in the world. There truly is. It might not seem like it, but there's a lot. There is a lot, and that that was a big reminder to me yesterday, and that's part of why I just that's why that's in my bio nature dogs, animals and
 
</strong>Michael Hingson ** 23:43
coffee. So what kind of dog is Dexter?
 
<strong>Kim Lengling ** 23:47
Dexter? I got him from a local humane society. So he's a rescue. He is a Belgian malnois Mastiff mix with just a smidge of Husky. Wow. Yeah. He's a very unique dog, very unique looking dog. He has a fawn body, a black head, white feet, and one blue eye and one brown eye.
 
</strong>Michael Hingson ** 24:12
We had a cat that and her name was Kelly. Actually it was Kelly Alico, but Kelly short and she had, we are of the opinion that she was two cats that were glued together because one side was white and the other side was and I don't remember whether it was orange or what, but literally, the line went right down her back and under her tummy. Oh, geez. There's a wonderful kitty.
 
<strong>Kim Lengling ** 24:45
I love the unique ones well.
 
</strong>Michael Hingson ** 24:47
And then we had her sister also, who is named smudge, because smudge was run to the litter and a little gray smudge, just a smudge, just a smudge. Cutie pie. Awesome. Now you're talking about nature. We moved to New Jersey in 1996 and my wife Karen, one day, I came home in what had to be, I guess, the end of March, the beginning of April. And she said, I finally really understand what spring is about. I never thought about it. Thought about it much in California, but she said, this morning I looked out and all the blossoms were on the trees, and when I looked out this afternoon, they had all opened to flowers. They sprung Yes, which I thought was very interesting. I've always remembered that Yeah. What a what a cool way to
 
<strong>Kim Lengling ** 25:36
Yeah, yeah, yes. She was right.
 
</strong>Michael Hingson ** 25:41
She was,
 
<strong>Kim Lengling ** 25:44
he was, yeah. And that's, you know, that's I'm I might complain more and more for the older I get about winters of where I'm at, because we experience all four seasons where Ivania, but there is so much beauty in each season, yeah? And for me, that's, it's just such a joy to experience all of them. You know, it might be super cold in the winter, but there's beauty in that, in that really still cold silence and the snow sparkling as the sun hits it, you know, it's just, I mean, there's just, just so many things. And to me, that's, you know, it's almost, it's almost spiritual, those those moments that that you can grasp on to, and for me, I grasp on to them, and then I pull them out later on days that I need them. They're my little nuggets of hope that are put before me that I'm to pull out every once in a while, if I'm having a tough day.
 
</strong>Michael Hingson ** 26:41
I tend to disagree with most people you know who say things like, well, out in California, you don't have four seasons. We do. It isn't necessarily as dramatic, perhaps, but in the winter, it is very cold, and there's, of course, a lot of snow, and the flowers do come out in the spring. They don't spring like they do in the east, perhaps, and it's a lot more gradual. But I really think there are four seasons, at least, from my experience, there are, maybe, from a visual standpoint, it isn't there so
 
<strong>Kim Lengling ** 27:11
much. But I think that's, I think that's what I mean when I say that before, no, I know, I know, yeah, because they're so definitive,
 
</strong>Michael Hingson ** 27:20
they're much more definitive. And I have and I buy that now, now in a place like Hawaii, perhaps, where there isn't snow and it doesn't get as cold in the winter, but even so, seasons are are definable, and so what winter is is still different than what spring and summer in autumn are, fall is and it's just a matter of how you perceive it. But guess the way it goes, everybody's got little bit different observations,
 
<strong>Kim Lengling ** 27:49
what you're used to and where you live. Yeah, because I've never lived in California, I've not experienced those seasons.
 
</strong>Michael Hingson ** 27:59
So yeah, I think, I think it's a it's a fun place to live. I enjoy it not being as cold, although in the winter out here we can get down to 10 degrees or colder, we don't get snow. I'm in a valley, so we don't tend to get the snow that the ski resorts around us get. So as I love to tell people, they hog the snow at the ski resorts, but they're perfectly willing to share their cold air with us. So, you know,
 
<strong>Kim Lengling ** 28:24
yeah, 10 degrees is cold. That's chilly.
 
</strong>Michael Hingson ** 28:28
Yeah, this get pretty cold, but that's okay. I have a house that is well insulated, so it stays pretty warm in the winter, and it's easy to keep it, keep it hot. And in the summer it is, it is pretty cool. It stays pretty cool. In the house. It'll get up if I don't turn the air conditioning on at all, it'll get up to 76 or 77 degrees by the evening time, but starting to feel a little warm, but it's okay. I'll still take the warmer air all year round than we typically find in the East. And I don't, and I don't mind the lack of snow, not because of the snow, but because when it starts to melt and then the nighttime comes, it turns to ice. It's the ice. It's a frustration
 
<strong>Kim Lengling ** 29:17
that's pretty scary sometimes, especially here black ice, yeah, in the wintertime, and the traveling, traveling in winter, that's, I'm kind of thankful that I no longer have to go back and forth to work each day, because, you know, you have those winter days where it's still dark in the morning. It's dark when you leave for work, it's dark when you come home and yes, no. And you know, three feet of snow and you have to come home and shovel. It's a lot. It's a lot.
 
</strong>Michael Hingson ** 29:45
So, you know, the the thing is that I think we all live in different environments and so on, but I also know that if I have to live somewhere else, I can do it. I prefer to stay where I am. I'm fighting where I am, and I. Um, so I will do that as much as possible, but I also understand that sometimes things change and you you deal with it.
 
<strong>Kim Lengling ** 30:07
That's right. I like how you just said, you know you could live a different you like knowing that if you had to live a different place, that you could do it, yeah, that's
 
</strong>Michael Hingson ** 30:17
the big issue, yeah. Well, yeah, for you, you've you've said that you've had experiences dealing with PTSD. How has that shaped your mission to offer? I know this goes back to a book titled nuggets of hope, but for people and the other things that you're able to share because of your PTSD experience,
 
<strong>Kim Lengling ** 30:40
yeah, I found over the years that and all the folks that I've met that have been through some sort of trauma that has left them with, you know, post traumatic stress, that, for myself and I've witnessed it in others, makes you much more empathetic and compassionate to people. Yeah, and for me, it seems, the older I get, the more empathy I have, and because I can relate to or I recognize in others, symptoms or things that they're going through, I can relate to, and maybe, maybe I can offer a little nugget of hope and say, hey, you know I've been there too. I've been in those same shoes, and oh my gosh, it is so hard. And, oh, you're right. You're right. Sometimes it's even hard to breathe. Yep, you're right. Sometimes it stops you in your tracks. Yes, you're right. Sometimes you have three days of no sleep, but you can get through it. That's right, you know? And I, someone actually was my counselor told me a few years ago, said Kim and I was having a bad day. I mean, it was, it was tough. It was one of those days where anxiety was just ruling the day, and it was, it was hard to breathe that day. And she said, Kim, when's the last time you looked in the mirror like truly looked at yourself in the mirror? And I said, I don't do that. She goes, why? And I said, because I don't want to see the mess that I am. And she said, Why? Why go negative? Why do you look at yourself as a mess when you should be looking in that mirror and saying, Wow, Kim, look at you. You have a 100% success rate for getting through the tough stuff. So don't look at yourself as a mess. You look at yourself as a success because you're still standing and you're able to look in the mirror and tell yourself that, and however that is for someone you know, maybe it's not looking in the mirror. Maybe I don't know what that would be for someone you know, whatever it is, remind yourself you're still standing. You're still here. It's another day. It's a brand new day. So that means you have a 100% success rate for getting through the tough stuff. And when she said that, that that flicks a switch in my mind, and I've not forgotten it, and I've shared it with so many other people that have been in tough spots, and then they have told me later, you know, I shared that with someone when they were having a tough day, so I was like, you know, look at all these little nuggets of hope that we can toss out to people. And you might be a nugget of hope and not even realize it like your show, your show, Michael, could be nuggets of hope for 1000s of people that listen to it way in the future. So, I mean, you know, how amazing to think of it that way, that we can in our own way, just as that one person you know, someone says, you know, well, you're just one person. You can't change the world. No, you're right. I can't, but I could change one person's world. I can. I can be a positive nugget of hope in my own small slice of the world. And if we can do that, why wouldn't we?
 
</strong>Michael Hingson ** 33:55
Geez, and you never know what change that might bring to the whole world, which is what you just said, Yeah. And the reality is, you shouldn't do it to change the world. You should do it to do what's right for you, but that is what people see. I think ultimately, most people will sense when you're doing something, especially when you're doing it for the right reason. You're not doing it just to try to get vision. To get visible or publicity or whatever. And so I think when people see that, they empathize with it. And so you're right now, you never know when you're a nugget of hope.
 
<strong>Kim Lengling ** 34:34
That's right. Let's, let's just keep on making ripples.
 
</strong>Michael Hingson ** 34:37
Huh? Well, you know, it's similar, and I've thought and I've thought about it and talked about it on the podcast a few times. I used to always say when I wanted to to deal with something, and I was thinking about me internally, I'm going to deal with this, because I'm my own worst critic, and only in the last couple of years. Have I realized wrong thing to say I'm my own best teacher, which is a much more positive and relevant thing. And if you use that every time you might have used I'm my own worst critic, but you'd rather say I'm my own best teacher, look at the difference and the positive impact that mentally immediately has on you, much less however else you deal with it?
 
<strong>Kim Lengling ** 35:22
Oh, that is awesome. Michael, you should make that into a coffee cup.
 
</strong>Michael Hingson ** 35:28
Oh, well, or a teacup, but I'll have to worry.
 
<strong>Kim Lengling ** 35:35
Oh, I love that though. See, it's just shifting a couple words and how that can change your mindset and how you look at it exactly. Amazing. I love that. Thanks for sharing.
 
</strong>Michael Hingson ** 35:46
Well, you're welcome, and you can, you can use it. It's fair. I think I will perfect. Go ahead,
 
<strong>Kim Lengling ** 35:53
yeah, we've got see. That was an awesome nugget. So you're tossing it to me and I'm going to toss it elsewhere. Yeah, there you go. See we can. And you're in California and I'm in Pennsylvania, we have literally, just like criss crossed across the entire country.
 
</strong>Michael Hingson ** 36:08
Not gonna hope. We've blanketed the country, that's right, with hope. So you wrote, you've written a number of anthologies, and I guess the latest one is paw prints on the kitchen floor, which is the creative title, but what, what do you learn? And what do animals help you learn and and grow from that?
 
<strong>Kim Lengling ** 36:31
Gosh, you know, it's so fun. It was so fun putting that book together. There's, you know, about 20 different co authors in there, each with a chapter sharing a story of their animal on how they enrich their life in some way. And for me, oh my gosh. You know, some of the stories just bring you the tears. They make you laugh out loud. And each person writes so differently, it was just but for me, the dogs in my life that I've had in my life, they have taught me patience, empathy. They've also taught me to slow down at times, you know, I'll be I've caught myself rushing my dog. I'm like, come on, extra, come on. You've been sniffing that one blade of grass for like, two and a half minutes. Let's go. And then I realized, and then he doesn't listen to me, keeps on sniffing. And I'm like, You know what? Why am I? Why am I rushing him? You know, maybe I should just sit down and, you know, take in a couple deep breaths. So they've taught me to slow down and to enjoy the little things more, to see the world. You know, it's something, it's like, sometimes feels like, yeah, just get down on the ground and see the world from their point of view. You know? And I don't know, I we can learn an awful lot from animals, as I'm sure you are aware.
 
</strong>Michael Hingson ** 38:00
Well, last August, we published live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith. And the whole idea was to try to start to teach people how they can learn to control fear and not let it overwhelm or, as I put it, blind them. And the reality is, there's so much of that that we can learn from dogs and other animals, but specifically for me, guide dogs and in really studying fear,
 
<strong>Michael Hingson ** 38:33
so many lessons like, why do people fear so much? Well, because all we do is spend all day going well, what if this happens, or we are worried about every single thing that comes along, and we don't have control over, like over 90% of the things that come along, but yet we we try to, and we become afraid because of that. And rather than stepping back and going, Wait a minute, I don't have any influence over that. Okay, I'll be aware of it, but there's nothing I can do about it, so I'm not going to worry about it, you know. And you know, for example, using probably the most visible one today is, is our elected leaders. We've got people who are on both sides of supporting or not supporting the president and so on. But the reality is, the President is going to do what the President's going to do, and we and I'm not going to say what's good and not good about that, but the president's going to do what the President's going to do. What good does it do us to worry about all that all day, every day. Now I want to be aware of it, so I do watch the news, but I want awareness not being around to just go ape over everything that happens. And I learned that from working with and being involved with dogs. Dogs don't worry about that they live in. The moment they worry about what they have to deal with, and that's all they have to worry about. So they tend not to fear. They tend not to do well. They don't do what if and their their lives are much better and more peaceful. And we could learn so much from that, if we would, but do it.
 
</strong>Kim Lengling ** 40:17
Yes, yes, that's right. And you mentioned you used the word control at one point, because we don't have control over so much, even we like to think we do, yeah and we don't. Yeah, we don't at all. And once you realize that and actually accept that, I think for me anyway, it was easier to let fears go, because it's like, you know, I don't have control over really anything.
 
<strong>Michael Hingson ** 40:48
You know, control
 
</strong>Kim Lengling ** 40:50
is going to happen. I mean, yeah, some things, but not the big things. Or, like you said, to go ape over certain things we have no control over, so much, and you know, there's no reason to argue, fight, rip each other apart over things that literally you you personally have no control over.
 
<strong>Michael Hingson ** 41:10
The other part about that, though, is not while not having control, if we would, but talk about things and listen to other people and listen to their viewpoints. You never know what you might learn. Necessarily mean you're going to change your position, but you never know what you're going
 
</strong>Kim Lengling ** 41:28
to learn. That is right, and we don't have to agree. No, it's okay to disagree and still like each other.
 
<strong>Michael Hingson ** 41:36
Yeah, and it's and there's nothing wrong with that, no, but we live in such a society today, everyone wants to control everything, and if you don't do it just the way I do it, you're wrong. And that's just not true.
 
</strong>Kim Lengling ** 41:50
Yeah, and that's not the way it's supposed to be. You know, that's not how we're supposed to be living, not supposed to be living in anger and fear and arguments and, you know, darkness, that's just, it's just not the way it's supposed to be folks I don't know. So I work very hard to not live in an atmosphere or let myself be sucked into an atmosphere like that.
 
<strong>Michael Hingson ** 42:12
Yeah, I will, I will avoid those kinds of situations simply because there's no, there's no opportunity to really discuss and learn. If people want to talk, I love to talk, and I love to learn. And if, if people disagree with me, that's perfectly okay. My job is not to get angry about it. But I might say, Why do you have that position? Tell me more. Now, I've had some people where I know that their political views are opposite of mine, and if I ask them, Why do you believe this? For example, they won't even talk about it, because they just say, you know I'm right. And if you're asking, then you clearly don't have the same opinion I do, and we're not going to talk about
 
</strong>Kim Lengling ** 43:04
it. Yeah, I I steer clear of those types of conversations as well. When you know, when you know, going in, it'll go nowhere, but negative. Yeah, yeah, that's why, you know, I take a lot of walks with my dog.
 
<strong>Michael Hingson ** 43:23
Sometimes you can have those conversations, and that is so wonderful, because you never know what you might learn exactly. Doesn't necessarily mean you're going to change your opinion, but you get insights that you wouldn't get any other way. Communication is so important.
 
</strong>Kim Lengling ** 43:39
Yes, it is respectful, communicating, yes, I agree.
 
<strong>Michael Hingson ** 43:45
Yeah. Well, your latest book, nuggets of hope, cultivating kindness, that's that's a creative title, and so on. And I think that's really kind of cool. Can you tell us a story that particularly moved you that came out of that book, yeah, since we're authors and telling stories, yeah,
 
</strong>Kim Lengling ** 44:08
that's right, and I'm trying to remember if I shared this one on the last time I was with you or not, but I'll share a different one years ago. I'm a veteran, and I support veterans that struggle, that are in through my veteran post, we have, it's called Project support our troops. We send monthly boxes to those that are deployed around the globe. And we also help veterans in need in our local area as we're able to, and many of those have been, you know, through traumatic experiences or they live with PTSD. There was one young man years ago who reached out and called me and said, Hey, I need help. And I said, Okay, what can we help you with? And he gave me a little bit of his situation, and I said, All right, this is going to take me a minute. Or two to get some things rounded up. But yes, I think we can help you, and I want to help you. And then he called me back and said, You know what? No, forget about it. Forget I called you. I don't need help. I'm fine. And I said, I don't agree with you. I think you're fibbing. And it took a while, but he finally agreed to meet and not knowing him, and I'm, you know, I'm a single person. So I took a friend, a male friend, with me when I went to meet him at this at his home. And his home was more of a hovel than anything, and it was, it was a hovel. It was really unlivable. And I said, Where are you Where are you sleeping? And he pointed at a spot on the floor. And I said, well, and he was a Marine. I said, Well, marine, you're not going to sleep on the floor on my watch. And he says, Ma'am, I've slept in much worse places. I said, I am sure you have, but you're not going to sleep on the floor on my watch. We will get you a bed. What else do you need? And he wouldn't tell me, and I said, Can you show me through your home? And he said, I prefer not to. And I said, I can't help you unless I know what you need. And he took me through his home, and each room was worse than the last, falling apart, no water. It was pretty rough. And he was just a young man just doing the best he could to hang on, and I reached out to people that I knew, that I had met over the years, of doing things that we do through our post and to make a longer story shorter. It turns out a contractor saw and heard what I was trying to do, what we were trying to do for this young man. And he contacted me, and he said, If this young Marine agrees to it, take me out there, let me, let me take a look at his home, and we'll see what we can do. And he went in, took a look, and the young Marine was like, you know, what? If you could just fix this living room floor, that would be great. That's all I need, just if my living room floor because it was about to fall in. So if you could just fix that. And the contractor literally came in, and this brings me to tears. Came in room to room, and redid his whole home. I mean, with a bathroom, bedroom, living room, kitchen, I was able to get him furniture, I was able to get him a new appliances. I was able to get him a bed. We were able to get him a car, because he only had a motorcycle and winter was coming, and we know where I live. Yes, he's like, No, I'll be I'll be fine. I'm like, you cannot drive a motorcycle in the winter to work. You'll lose your job. And he had lost his job before because of that, so he was really, really in a tough spot. But people came together. Total strangers came together when I tossed out that call, and everyone came and brought in nuggets of hope, I mean, and for this young Marine, who was struggling so terribly in many ways, he now had a livable home that was much nicer than he even could imagine. He had a used car that a car sales, car dealership. They had an older used car, but it was in great condition. And they said, Hey, this will last him for a couple years, if he maintains it well, at least it'll get him by, you know. And then I had another person reach out and said, Hey, my mom would like to donate six months of insurance for this young marines car in honor of my dad, who was Marine. So all these people were tossing out these nuggets of Hope completely changed this young marines life completely around I kept in touch with them for years after and then I ran into him at a convenience store one day I was getting gas, and he said, Miss Kim. And I said, Oh my goodness. How are you? And he goes, I'm doing really, really well. You have no idea how good I'm doing, and I need to thank you, because you were my angel coming, coming to me when I needed it most. He goes, I got a full time job. I got accustomed to my son. I just bought a new house. I have a brand new car, and I just looked at him. I started crying because I met him at his lowest point, yeah, but so many of us came together and tossed out a nugget of hope and just shared kindness and love and understanding.
 
<strong>Michael Hingson ** 49:32
Was, was this all because of something like PTSD in his case?
 
</strong>Kim Lengling ** 49:37
Yes, yeah. He was struggling mentally, physically, because mental, mental has a plays a big part on your physical as well. You know, he was going through a divorce. He lost custody of his son. He was probably going to lose his job, his house was falling apart. And then, you know, for. Five or six years later, because I honestly almost didn't recognize him physically when I saw him, and I was just, I was thinking, Oh my gosh. So that was years later. So just think of what those little nuggets of hope that you toss out today, the long, lasting effects that they have. That's why I wrote this book. And it's just little stories, you know, little stories. That's such a huge story, but stories like that that are shared in there, along with just, you know, practical things on just, you know how to be kind. You can do it. You know, it doesn't cost a dime to be kind.
 
<strong>Michael Hingson ** 50:35
How did writing that book affect you, and how does it affect you? And I'll tell you why. Well, let me, let you answer, and then I'll tell you why I asked.
 
</strong>Kim Lengling ** 50:45
Well, I too live with PTSD, and when I help others, and when I am able to be a small spark of light or a nugget of hope to others that, in turn, helps me. And because sometimes, for me, anyway, I can, I call it a weight PTSD, sometimes can be really heavy on some days. And on those days, I found that if I reach out and help others, or do something to help others, do something positive, it takes some of that weight off. So it's a healing thing for me. And putting this book together and writing it, and thinking back over some of the things you know that happened as I was right. There were tears involved. I laughed, and then I at the end, I was just so very thankful, so very thankful that I was able to be in that spot, and that God put me where I was supposed to be in all this different circumstances to be a nugget of hope for someone so it was healing and also empowering, and gave me, you know, the inspiration to just keep on, keep on keeping on, keep on doing what I'm doing.
 
<strong>Michael Hingson ** 51:52
I asked because I kind of figured that would be your your answer. But I asked because I know, in my case, after September 11, people said, you need counseling and all that sort of stuff. But I started getting phone calls from reporters and my wife and I decided that I would would take those interview calls and people would come to our home, and that was therapy, because I got asked virtually any question that you could imagine regarding September 11 and me and so on, some very dumb questions that still happen today, but some really incredibly excellent, intuitive and concerning questions and having to learn to answer all of those because I put myself in the position where I needed to answer the questions was probably the best thing that I could do. So in your case, writing about it had to be helpful and pretty cathartic for you as well.
 
</strong>Kim Lengling ** 53:01
Yeah, it is amazing that now, did you, I guess, have a question for you. Yes, I do. Did you? Did you ever, I know that you said you and your wife decided yes, you're going to take those phone calls, you're going to take those interviews. But prior to that, did you find yourself maybe trying to stuff some of that stuff down.
 
<strong>Michael Hingson ** 53:23
I never did. So the story is that the next day, I contacted Guide Dogs for the Blind, where I've gotten all of my dogs, and among other things, I spoke to Joe and Ritter, who was our director of public information at the time, and she wanted to write a story, and I wasn't really thinking very straight. I that's what I say. But it didn't really matter. I said, Sure, go ahead. And she said, Well, I'll bet you'll also get a chance to be on TV. What television show do you want to be on first so I sort of flippantly said, Larry King lives, and on the 14th of September, we had the first of five interviews on Larry King Live. So the the first interview was actually from a major magazine the day before Larry King, I won't mention the name, and I'll and you'll see why in a moment, but the media had already gotten the story because Joanne wrote it and went out, and somebody called and they said they wanted to talk with me, and then near the end, they said, I want to come and take a picture of you wearing the suit that you wore on September 11. And I said, why? Well, that's all dirty and all that. And I said, No, we sent it to the cleaners already. Now we hadn't sent it to the cleaners, although we did, but I just thought that was a pretty obnoxious thing to say it was insensitive to say, I want you in the suit that you wore. I want to show you it was this dirty, scruffy guy when that really wasn't the kind of image that I wanted to project, because I was wow point where it's it's hard. Hope it's positiveness, and just doesn't make sense to do. So that was
 
</strong>Kim Lengling ** 55:05
the first that's really wow. That just amazes me that someone asked you to do that.
 
<strong>Michael Hingson ** 55:11
Yeah, wow. But, you know, had a lot of a lot of interviews and a lot of conversations with people ever since, and now it's kind of fun every so often, and I can't remember the last one, but every so often I'll get a question I've not heard before, but it doesn't happen very often anymore. But by the same token, I look for those questions because it shows that somebody's really thinking. I always hear what you didn't know happened because you couldn't see it. And that is so fun to deal with, because my response is always the same. The last time I checked Superman and X ray vision are fictitious, and the building was struck 18 floor above us on the other side. Nobody saw it where I was. But people want to rationalize, that's okay.
 
</strong>Kim Lengling ** 55:58
Yeah, that's okay.
 
<strong>Michael Hingson ** 56:02
So it makes
 
</strong>Kim Lengling ** 56:04
the world go round. You know, you have everybody that looks at the world in a different viewpoint.
 
<strong>Michael Hingson ** 56:07
So there, yeah, and sometimes we get to help people reshape it, or we work anyway. That's right. So faith is a big part of your life, isn't it?
 
</strong>Kim Lengling ** 56:16
It is, it is, I think that's, um, that's something. It wasn't always a part of my life. I was probably my mid 30s that I came to have faith, and since then, it has been a big part of my life. And on those tough days when the weight feels heavy and I'm out there walking with my dog more than normal, that is what I turn to, and I know, you know, it doesn't That's my belief. You know, everybody has their own beliefs, but for me, if I I've got God to talk to, and that makes a huge difference in in my life, and helps to settle me on those days that are then my that my soul feels a little bit unsettled. Prayer, being outside, being with my dog, that's what settles me, settles my soul, and I can just take a deep breath and keep on, keeping on.
 
<strong>Michael Hingson ** 57:13
I was talking with someone yesterday on a podcast episode that will be coming out and and it'll be probably one or two before yours. But he had an interesting thing to say, which I absolutely buy and I've believed for a long time, and that was we were talking about prayer, and he said the biggest problem with people in prayer is they're always telling God what they need, and they never listen to get the real answer, rather than recognizing God really knows what you want. And yeah, you might, we might say it, but then the real question is, do you ever slow down and listen to your inner voice, which is God that will tell you the answer to whatever it is that you're perplexed about? I thought that was very interesting for him to observe that. And I, I've believed that for a long time.
 
</strong>Kim Lengling ** 58:04
I believe the same as well for a very long time. That's why I'm always saying you got to slow down. You just got to slow down and take a look, you know, and listen, there's a reason that be still. Those two words are so powerful to Christians. Be still so and sometimes it's hard. I know that we're human, we're, you know, none of us, none of us are perfect. We are going to stumble, you know, especially if you're, you know, in your faith or your Christian walk, we're going to stumble because we're human, we're normal. But try and get off that, that hamster wheel, and slow down, because you're missing out on a lot. You're missing out on so much, and you're going to get, you know, Lord willing, you'll get to the end of your life, your later years, and you want to be able to look back fondly and smile, and not with, gosh, I wish I would have,
 
<strong>Michael Hingson ** 59:02
yeah, yeah. And it's so true. And the reality is that you do miss so much by just running around on the hamster wheel rather than slowing down, taking time to think about what happened today and even the good stuff. Could I have made it better? Could I have done anything? But when you have the stuff that didn't go well, what am I afraid of? What? What kind of fear is this causing? And those are things that we talk about and live like a guide dog, because those are all part of we need to learn to address and deal with in order to discover how better to control fear. And we can do that,
 
</strong>Kim Lengling ** 59:39
yes and be thankful, even for those, Mm, hmm, even for the crappy days. Yeah, yeah, thank you for even third crappy days, because you still, you got another day,
 
<strong>Michael Hingson ** 59:50
but still take the time on the crappy days to learn exactly right? And most people won't do that, and that's that is a. Fortunate, because those are the best learning experiences if you listen to hear what you're being told about, how to make sure that crappy day never happens again.
 
</strong>Kim Lengling ** 1:00:11
I agree. Look at us. Michael, see still, we're still solving the world problems here.
 
<strong>Michael Hingson ** 1:00:17
Yeah, we're blindly blanketing the country with nuggets, right? Well, I don't want to bury everybody, so I'm gonna thank you for being here. It's been a whole hour already. How can people reach out to you?
 
</strong>Kim Lengling ** 1:00:33
Best way is just go through my website, which is Kim Lang, <a href="http://author.com" rel="nofollow">author.com</a> you can see what I'm doing, the books that are out there, what's coming up. You can meet Dexter, because he is my office manager, and he actually he receives all the emails and then lets me know what's happening and who I need to reach out to. So he keeps me on track and keeps me on my toes. But yeah. Kim Lengling, <a href="http://author.com" rel="nofollow">author.com</a>, you can find
 
<strong>Michael Hingson ** 1:00:59
lending and spelled
 
</strong>Kim Lengling ** 1:01:00
L, E N, G, l, I N, G,
 
<strong>Michael Hingson ** 1:01:04
there you go, just like it sounds. That's right. Well, and reach out to Dexter. And one of these days, well, we were talking before we started the podcast. I'm going to be in Pennsylvania at the beginning of October, and I hope maybe we'll get to meet Dexter. Wouldn't that be awesome? We'll let Dexter meet Alamo.
 
</strong>Kim Lengling ** 1:01:25
There we go. Yeah. Why not? By golly works for me.
 
<strong>Michael Hingson ** 1:01:33
Well, thank you for being here and again, I want to thank all of you for listening. I hope you've enjoyed this. I hope you've gotten some things out of it.
 
</strong>Michael Hingson ** 1:01:41
It's it's fun talking to Kim. We'll have to do it again. And I know that I was on let fear bounce, and I'm going to go back on that again. So go off and check out her podcast, let fear bounce and listen to it. Lots to learn there, and we'll hopefully contribute a few nuggets along the way as well, but I want to thank you all for for all that you do to support us. Please give us a five star rating wherever you're listening and please, if you would know anybody else who want to be a guest, or who you think ought to be a guest, let us know. Introduce us. We would appreciate it, and give us a five star rating wherever you're listening to us so again though. Kim, thanks very much. This has been fun again.
 
<strong>Kim Lengling ** 1:02:25
Yes, it has. Thank you very much. Been a true blessing. Michael, thank you.
 
</strong>Michael Hingson ** 1:02:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Writer and podcaster with Kim Lengling</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/291f7037-c5e5-4e05-a315-6ab1de099172.mp3?source=rss&amp;ext=asset.mp3" length="93037068" type="audio/mpeg" />
<itunes:episode>373</itunes:episode>
</item>
<item><title>Episode 372 – Unstoppable Operaspymaster with Kay Sparling</title>
<guid isPermaLink="false">https://pinecast.com/guid/773feae0-4aaa-40ae-a99f-54532942339d</guid>
<pubDate>Fri, 19 Sep 2025 11:00:55 -0000</pubDate>

<itunes:duration>01:08:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1422165e-7116-4dae-9935-de63fb3d8644/UM372-Kay_Sparling-Coverart.jpg" />
<description><![CDATA[<p>Operaspymaster you may ask? Read on and listen to this episode. In this powerful and multifaceted episode of <em>Unstoppable Mindset</em>, we welcome Kay Sparling, former opera singer, PTSD survivor, and now debut novelist—as she shares her incredible life journey from international stages to the shadowy world of espionage fiction. Kay talks about the creation of her first novel, <em>Mission Thaw</em>, a gripping spy thriller based on her own real-life experiences volunteering with refugees in post-Cold War Europe.</p>
<p>Kay and Michael discuss the inspiration behind her protagonist, CIA agent Caitlin Stewart, and how real-world trauma and service led Kay to use fiction as both a vehicle for healing and a call to action on the modern crisis of human trafficking. This is a conversation that transcends genres—music, espionage, activism, and resilience—all converging through the unstoppable spirit of a woman who refuses to stay silent.</p>
<p><strong>About the Guest:</strong></p>
<p>Kay Sparling was raised in the Midwest. At the age of seven, she began her professional singing career as Gretl in “The Sound of Music” and she continued to perform through high school. After graduation Kay attended University of Kansas and earned a BME in music education and a minor in Vocal Performance.</p>
<p>She then attended graduate school in opera voice performance for one year at UMKC Conservatory of Music. She was awarded a grant to finish my graduate studies in Vienna, Austria. From there she won an apprenticeship at the Vienna State Opera. After moving to NYC to complete her second apprenticeship, Kay lived in Germany, Austria, and Italy for many years.</p>
<p>In 1999 Kay returned to NYC and continued singing opera and became a cantor for the NYC diocese. After 9/11, she served as a cantor at many of the funeral and memorial masses for the fallen first responders.  In 2003, Kay moved from NYC to the upper Midwest and started a conservatory of Music and Theatre where her voice students have been awarded numerous prestigious scholarships and won many competitions. In 2020, the pandemic shut down her conservatory, so she began training to be a legal assistant and now works in workers compensation.</p>
<p>Back in 2013, Kay had started writing a journal as a PTSD treatment. She was encouraged to extend the material into a novel. After much training and several drafts, Mission Thaw was published in 2024. Kay is currently writing the second book in the Kaitlyn Stewart Spy Thriller Series.</p>
<p><strong>Ways to connect with Kay:</strong></p>
<p>Website: <a href="https://www.kaysparlingbooks.com" rel="nofollow">https://www.kaysparlingbooks.com</a>
<a href="https://www.instagram.com/missionthaw/" rel="nofollow">X: </a><a href="https://x.com/MissionThaw" rel="nofollow">https://x.com/MissionThaw</a><a href="https://www.instagram.com/missionthaw/" rel="nofollow">/missionthaw/</a>
Bluesky: <a href="https://bsky.app/profile/missionthaw.bsky.social" rel="nofollow">https://bsky.app/profile/missionthaw.bsky.social</a>
Facebook: <a href="https://www.facebook.com/groups/505674375416879" rel="nofollow">https://www.facebook.com/groups/505674375416879</a>
Linkedin: <a href="https://www.linkedin.com/in/kay-sparling-8516b638/" rel="nofollow">https://www.linkedin.com/in/kay-sparling-8516b638/</a>
Instagram: <a href="https://www.instagram.com/missionthaw/" rel="nofollow">https://www.instagram.com/missionthaw/</a>
Litsy: <a href="https://www.litsy.com/web/user/Mission%20Thaw" rel="nofollow">https://www.litsy.com/web/user/Mission%20Thaw</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hi everyone. Welcome to another episode of unstoppable mindset. I'm your host, Mike hingson, and our guest today is a very fascinating individual. I was just teasing her a little bit about her email address, which is operaspy master@gmail.com I'm telling you, don't cross her. That's all I gotta say. Anyway, we'll, we'll get into all of that. But I really am glad that she is with us. Kay Sparling is a fascinating woman who's had an interesting career. She's written, she's done a number of things. She's used to be an opera, gosh, all sorts of stuff. So anyway, we'll get to all of it and we'll talk about it. I don't want to give it all away. Where would the fun in that be? Kay, welcome to unstoppable mindset.
 
<strong>Kay Sparling ** 02:11
Well, thank you. I'm glad to be here. Well,
 
</strong>Michael Hingson ** 02:13
we're glad you're here. You're from up in Wisconsin. We were going to do this a couple of weeks ago, but you had all the storms, and it stole your internet and your power away, didn't
 
<strong>Kay Sparling ** 02:23
it? It sure did. Yeah, that was a terrible storm we had.
 
</strong>Michael Hingson ** 02:28
Yeah, that's kind of no fun. I remember years ago, I was talking to somebody on the phone. We were doing a sales call, and he said, I might not be able to stay on the phone because we're having a really serious storm, and he said it is possible that the lightning could hit the phone lines, and if it does, it could come in the house. And we talked for a few minutes, and then he said, I'm going to have to hang up, because I just felt a small shock, because the lightning obviously hit the phone line, so we'll have to talk later. And and he was gone. And we did talk later, though he was okay, but still, wow, yeah, there's a lot of crazy weather going on, isn't there? And we were just talking about the, we were just talking about the Canadian wildfires. They're No fun.
 
<strong>Kay Sparling ** 03:15
No, no. Just everywhere is having crazy weather.
 
</strong>Michael Hingson ** 03:20
Well, tell us a little bit about you growing up and all that sort of stuff, and telling me about the the early K
 
<strong>Kay Sparling ** 03:32
Well, growing up, I grew up in a farm community in the in the central Midwest, just you know, right in the middle of the bread basket, you might say, not near where you are now. No no, no further south and in very much agriculture time, I mean skipping ahead. I remember talking to a famous opera conductor when I was an apprentice, and I made some reference, and he goes, Well, how would you know that? And I said, because I grew up on a farm. And he went, Oh, get out here. Nobody makes it, you know, to a major European opera house from a farm. And I went, Well, I did. And later, I asked my mom to send me a picture, because we had had an aerial view taken of our homestead, and it was obvious for miles, all the way around the house and the barn and all, it was just corn fields and soybeans. You know what they showed
 
</strong>Michael Hingson ** 04:40
Illinois, Illinois, and so you showed it to him, yeah,
 
<strong>Kay Sparling ** 04:44
I showed it to him, and he was like, well, doggone, you're not lying. Like, No, I wasn't kidding you. I really did.
 
</strong>Michael Hingson ** 04:51
It shows how good I really am. See how far I progressed.
 
<strong>Kay Sparling ** 04:55
Well, you know, I was one of these kids. I. At five years old, I my parents took me to see sound and music at the theater, and during the intermission. Now I'm five years old, it's pretty late for me, right? But when we're in the concession stand, I tug at my mom's skirt, and I say, Mom, that's what I want to do. And she looks at me kind of funny, and she's kind of funny, and she's kind of confused. Well, what do you want to do work in a theater? You know, a movie theater? No, no, I want to do what those kids are doing on that on the movie screen. And she was like, Well, honey, you know, that's that's really hard to get somewhere like that. So that was when I was five. And then when I was seven, she just, you know, the all the school and the church were telling her, this kid's got a great voice, and they kept giving me solos and stuff. And so when I was seven, she put me in the Sangamon County Fair Little Miss competition. And of course, my talent was singing, so I just sang away. I really can't remember what I sang, but afterwards, a fellow came up to my parents and introduced himself, and he said that he was there, he had family, not, you know, in the area, and that he had grown up there, but since then, he he was in St Louis, and he said, we are, I'm a scout, and I'm looking, I'm an entertainment Scout, and I'm actually looking for, you know, the von trop children. We're going to do a big production, and we'd love to audition your daughter. Well, we were about, think it was an hour and a half away from St Louis, so my parents are like, wow, that'd be quite a commitment. But long story short, I did it, and that started my professional career. I was the youngest Bon Troy. You know, over cradle, yeah. And so it just went from there. And, you know, it was all Broadway, of course, and I did a lot of church singing, you know, it got to be by the time I was, you know, in high school, people were hiring me for weddings, funerals, all that kind of thing. And so I was a Broadway and sacred singer. Went to college. My parents said, you can't depend on a vocal performance degree. What if things don't work out? You have to have something fall back. So I went into vocal music ed at a very, very good school for that, and also music therapy, and, you know, continue being in their shows. And when I when I graduated, continued the Broadway, and one night I was also singing a little bit of jazz in Kansas City, where I was living, someone approached me. She was a voice teacher at the conservatory there, and that conservatory had an apprenticeship with the Kansas City Lyric Opera. And she said I knew you was an undergrad. My husband works where you, where you went to school, and I have been watching you for a long time. And I wish you quit this nonsense of singing Broadway and jazz and rock and everything and get serious, you know, and try opera. So I thought she was crazy to bring that up, but it wasn't the first time it had been brought up. So I have been teaching for a year, and at the end of that school year, I announced everyone I was going to graduate school and I was going to study opera. And so
 
</strong>Michael Hingson ** 08:55
what were you teaching?
 
<strong>Kay Sparling ** 08:57
I was teaching high school choir, okay, at a very big high school, very, very good choir department.
 
</strong>Michael Hingson ** 09:03
Now, by the way, after doing Gretel, did you ever have any other parts as you grew older in Sound of Music?
 
<strong>Kay Sparling ** 09:11
Okay, that's a very cool question. I am one of the few people that I know that can say I have sang every major role in Sound of Music sometime in my life. Ah, okay, because it was so popular when I was Oh, yeah. And as I would grow older, well now you're going to sing, you know, you just kept graduating up. And then pretty soon I sang quite a few Marias. And then after I was an opera singer. During covid, I was asked to sing Mother Superior. Mother Superior. Yeah, literally, have sung, you know, in a decades long career, I've sung every role in Sound of Music.
 
</strong>Michael Hingson ** 09:56
Cool. Well, that's great.
 
10:00
Yeah, so, so, anyway, so
 
<strong>Michael Hingson ** 10:02
you said that you were going to go study opera,
 
</strong>Kay Sparling ** 10:07
and I did a graduate school, and then I got the chance to get an international grant over to Europe, and so I decided to not finish my masters at that time and go over there and finish it, and most of all, importantly, do my first apprenticeship in Europe. And so I thought that was a great opportunity. They were willing. They were going to willing to pay for everything. And I said I would be a fool to turn this down. Yeah, so off I went, and that's kind of the rest of the story. You know, got a lot of great training, left Europe for a while, moved to New York City, trained best coaches and teachers in the world at the Metropolitan Opera and then, you know, launch my career.
 
<strong>Michael Hingson ** 11:04
So you Wow, you, you've done a number of things, of course, going to Europe and being in Vienna and places like that. Certainly you were in the the right place.
 
</strong>Kay Sparling ** 11:16
Yes, yes, definitely. You know, at that time in the in the middle 80s, United States was we had some great opera houses Iran, but we had very few. And it just wasn't the culture that it was in Europe, in Europe. And so, yes, there was a lot more opportunity there, because there was such a culture established there already.
 
<strong>Michael Hingson ** 11:44
So you went off and you did Europe and saying opera, what were you a soprano? Or what were you that sounds like a way a little high for your voice?
 
</strong>Kay Sparling ** 11:59
Well, you have to remember, I'm a senior citizen now. So this is the way it worked for me, because we're talking decades from the age 27 and I quit singing at 63 so that's a very long time to sing opera. So I started out, as you know, there is a voice kind of category, and each one of those, we use a German word for that. It's called Foch, F, A, C, H, and you know, that is determined by the kind of vocal cords you have, and the kind of training and the literature you're singing, and hopefully that all meshes together if you have good coaches and a good agent and such. And I literally have seen so many different Fox lyric, lyric mezzo, then to, very shortly, lyric soprano, and then for a long time, spinto soprano, which would be the Puccini and a lot of them really popular things. And then I was, I felt I was quite lucky that my voice did have the strength and did mature into a Verdi soprano, which is a dramatic soprano, not many of those around. And so that was, that was an endeavor, but at the same time, that was a leg up. And so most of the time in my career, I sang the bigger Puccini, like, let's say Tosca, and I sang a lot of Verdi. So I was an Italian opera singer. I mostly sang in Italian, not to say that I didn't sing in German or French, but I did very little in comparison to the
 
<strong>Michael Hingson ** 13:56
Italian Well, there's a lot of good Italian opera out there, although mostly I don't understand it, but I don't speak Italian well.
 
</strong>Kay Sparling ** 14:07
The great thing about most houses now is, you know, you can just look at the back of the seat in front of you, and there's the translation, you know, yeah, that
 
<strong>Michael Hingson ** 14:18
doesn't work for me. Being blind, that doesn't work for you. Yeah, that's okay, though, but I like the music, yeah. So how long ago did you quit singing?
 
</strong>Kay Sparling ** 14:32
Um, just about, well, under, just a little under three years ago, okay?
 
<strong>Michael Hingson ** 14:38
And why did you quit? This was the right time,
 
</strong>Kay Sparling ** 14:42
senses or what I had a circumstance, I had to have throat surgery. Now it wasn't on my vocal cords, but it was on my thyroid, and unfortunately, the vocal cord nerve. They had to take out some Cyst On. My right thyroid, and then remove it too. And unfortunately, my vocal cords were damaged at that time, I would have probably be singing still now some you know, I mean, because dramatic sopranos just can go on and on and on. One of my mentors was Birgit Nielsen, famous singer from Sweden, and she was in my grandmother's generation, but she didn't, I went to work with her, and she demonstrated at 77 she could still pop out of high C. And I believe, I believe I would have been able to do that too, but you know, circumstances, you know, changed, but that's okay. Yeah, I had sung a long time, and at least I can speak. So I'm just very happy about that.
 
<strong>Michael Hingson ** 15:51
So when you did quit singing, what did you decide to go do? Or, or, How did, how did you progress from there?
 
</strong>Kay Sparling ** 16:01
Well, I had already made a transition where I had come in 2003 to the Midwest. I came back from New York City, where I lived many, many years, and I started a conservatory of music and acting, and then that kind of grew into a whole conservatory of music. So I was also a part time professor here in Wisconsin, and I taught voice, you know, one on one vocal lessons, so high school and college and graduate school, and so I had this huge studio. So when that happened, I wasn't getting to sing a whole lot, because I was much more focused on my students singing me at that point, especially the older ones, professional ones, and so, you know, I just kept teaching and and then I had started this book that I'm promoting now, and so that gave me more time to get that book finished
 
<strong>Michael Hingson ** 17:10
and published. What's the name of the book?
 
</strong>Kay Sparling ** 17:13
The book is called Mission, thaw.
 
<strong>Michael Hingson ** 17:16
Ah, okay, and what is it about
 
</strong>Kay Sparling ** 17:22
mission thaw is feminist spy thriller set at the very end of the Cold War in the late 80s, and the main protagonist is Caitlin Stewart, who it who has went over there to be an opera singer, and soon after she arrives, is intensely recruited by the CIA. They have a mission. They really, really need a prima donna Mozart soprano, which is what Caitlin was, and she had won a lot of competitions and won a grant to go over there, and so they had been vetting her in graduate school in the United States. And soon as she came to Europe, they they recruited her within a couple weeks of her being there, and she, of course, is totally blindsided by that. When they approach her, she had she she recognized that things were not exactly the way they should be, that people were following her, and she was trying to figure out who, are these people and why are they following me everywhere? Well, it ends up being young CIA agents, and so when the head chief and his, you know, the second chief, approach her, you know, she's not real happy, because she's already felt violated, like her privacy has been violated, and so she wasn't really too wonderful of listening to them and their needs. And so they just sort of apprehend her and and throw her in a car, in a tinted window Mercedes, and off they go to a park to talk to her, right? And so it's all like crazy movie to Caitlin. It's like, what is going on here? And, you know, she can tell they're all Americans, and they have dark suits on, even though it's very, very hot, and dark glasses, you know? So everything is just like a movie. And so when they approach her and tell her about what they need her to do, you know, and this would be in addition to the apprentice she is doing that, you know, she just gets up and says, I'm sorry I didn't come over and be in cloak and dagger. A, you know, ring, I'm getting out of here. And as she's walking away, the chief says, Well, what if you could help bring down the Berlin Wall? Well, now that stops her in her tracks, and she turns around. She goes, What are you kidding? I'm just a, you know, an opera apprentice from the Midwest grew up on a farm. What am I gonna do? Hit a high C and knock it down. I mean, what are you talking about?
 
<strong>Michael Hingson ** 20:28
Hey, Joshua, brought down the wealth of Jericho, after all. Well, yeah, some
 
</strong>Kay Sparling ** 20:34
later, someone tells her that, actually, but, but anyway, they say, well, sit down and we'll explain what we need you to do. And so the the initial job that Caitlin accepts and the CIA to be trained to do is what they call a high profile information gap. She has a wonderful personality. She's really pretty. She's very fashionable, so she can run with the jet set. And usually the jet set in Europe, the opera jet set is also where all the heads of states hang out, too. And at that time, the the Prime Minister was pretty much banking the Vienna State Opera where she was apprenticing. So he ends up being along with many other Western Austrian businessmen in a cartel of human trafficking. Who they are trafficking are all the the different citizens of the countries that USSR let go. You know, when you know just got to be too much. Remember how, oh yeah, we're going to let you go. Okay? And then they would just pull out. And there was no infrastructure. There was nothing. And these poor people didn't have jobs, they didn't have electricity. The Russian mafia was running in there trying to take, you know, take over. It was, it was chaos. And so these poor people were just packing up what they could to carry, and literally, sometimes walking or maybe taking a train into the first Western European country they could get to. And for a lot of them, just because the geographical area that was Austria. And so basically, the Austrians did not want these people, and they were being very unwelcoming and arresting a lot of them, and there was a lot of lot of bad behavior towards these refugees. And so the Catholic church, the Catholic Social Services, the Mennonite Relief Fund, the the UN and the Red Cross started building just tent after tent after tent on the edge of town for these people to stay at. And so the businessmen decide, well, we can traffic these people that have nothing over to the East Germans, who will promise them everything, but will give them nothing. But, you know, death camps, basically, just like in World War Two. So you have work camps, you have factories. They they don't feed these people correctly. They don't they don't give them anything that they promise to them in in the camps. And they say, Okay, be on this train at this time, this night. And then they stop somewhere in between Vienna and East Germany, in a very small train station in the middle of the Alps. And they have these large, you know, basic slave options. And unfortunately, the children in the older people get sent back to the camp because they don't need them or want them. So all the children get displaced from their families, as well as the senior citizens or anyone with a disability. And then, you know, the men and the women that can work are broken up as well, and they're sent to these, you know, they're bought by these owners of these factories and farms, and the beautiful women, of course, are sold to either an individual that's there in East German that just wants to have a sex aid, pretty much. Or even worse, they could be sold to an underground East Berlin men's club. And so terrible, terrible things happen to the women in particular, and the more that Caitlin learns. As she's being trained about what's happening, and she interviews a lot of these women, and she sees the results of what's happened, it, it, it really strengthens her and gives her courage. And that's a good thing, because as time goes through the mission, she ends up having to be much, much more than just a high profile social, you know, information gather. She ends up being a combat agent and so, but that that's in the mission as you read, that that happens gradually and so, what? What I think is really a good relationship in this story, is that the one that trains her, because this is actually both CIA and MI six are working on this, on this mission, thought and the director of the whole mission is an very seasoned mi six agent who everyone considers the best spy in the free world. And Ian Fleming himself this, this is true. Fact. Would go to this man and consult with him when he was writing a new book, to make sure you know that he was what he was saying is, Could this really happen? And that becomes that person, Clive Matthews become praying, Caitlyn, particularly when she has to start changing and, you know, defending herself. And possibly, you know,
 
<strong>Michael Hingson ** 26:38
so he becomes her teacher in
 
</strong>Kay Sparling ** 26:42
every way. Yes. So how
 
<strong>Michael Hingson ** 26:45
much? Gee, lots of questions. First of all, how much of the story is actually
 
</strong>Kay Sparling ** 26:50
true? All this story is true. The
 
<strong>Michael Hingson ** 26:53
whole mission is true. Yes, sir. And so how did you learn about this? What? What caused you to start to decide to write this story?
 
</strong>Kay Sparling ** 27:08
So some of these experiences are my own experiences. And so after I as an opera singer, decided to be a volunteer to help out these refugees. I witnessed a lot, and so many years later, I was being treated for PTSD because of what I'd witnessed there. And then a little bit later in Bosnia in the early 90s, and I was taking music therapy and art therapy, and my psychiatrist thought that it'd be a good idea if also I journaled, you know, the things that I saw. And so I started writing things, and then I turned it in, and they had a person that was an intern that was working with him, and both of them encouraged me. They said, wow, if, if there's more to say about this, you should write a book, cuz this is really, really, really good stuff. And so at one point I thought, Well, why not? I will try. So this book is exactly what happened Caitlin, you know, is a real person, and everyone in the book is real. Of course, I changed the names to protect people and their descriptions, but I, you know, I just interviewed a lot of spies that were involved. So, yes, this is a true story.
 
<strong>Michael Hingson ** 29:06
Did you do most of this? Then, after your singing career, were you writing while the career, while you were singing?
 
</strong>Kay Sparling ** 29:13
I was writing while I was still singing. Yeah, I started the book in 2015 Okay, and because, as I was taking the PTSD treatment and had to put it on the shelf several times, life got in the way. I got my my teaching career just really took off. And then I was still singing quite a bit. And then on top of it, everything kind of ceased in 2018 when my mother moved in with me and she was diagnosed with Alzheimer's, but Louie body Alzheimer's, which is a very, very rough time, and so I became one of her caretakers. So I quit singing, put that on hold, and I. I had to really, really bring down the number in my studio I was teaching and spend time here at home. And so I would take care of her, but then after she would go to bed, and she'd go to bed much earlier than I wanted to, that's when I write, and that's when I got the lion's share of this book written. Was during that time, it was a great escape from what I was dealing with, believe it or not, you know, even though there's some real graphic things in the book and all it wasn't, it was a nice distraction.
 
<strong>Michael Hingson ** 30:36
Wow, so you, you lived this, needless to say,
 
</strong>Kay Sparling ** 30:41
Yes, I did, and yes.
 
<strong>Michael Hingson ** 30:45
So you've talked a little bit about what happened to these countries after the collapse of the USSR and communism and so on, these eastern companies, companies, countries. Has it changed much over the years.
 
</strong>Kay Sparling ** 31:03
Oh, yeah, for instance, one, you know, I went to Budapest after they were freed, I guess is what usr would say. Stayed in a five star hotel, and we were lucky if we had running water and electricity at the same time. And every time you went down on the streets, all you'd see is lines, you know, I mean, just because there'd be all like, Red Cross, etc, would be there, and they'd have these big trucks they drove in every day, and it just got to be because they had nothing. If you saw a truck, you'd start running towards it and get in line. You didn't care what it was, you know, and it was. And then fights would break out because they wouldn't have enough for everyone. And then, like, you know, maybe someone's walking away with a bag of rice, and some of us knock them over the head and take, you know, and it was very hard, you know, I was a volunteer there, and it was very, very hard to see this, you know, desperation, one story that I'd like to tell, and I put it in the book. I was riding my bike, you know, on a Friday afternoon to get some groceries at the nearest supermarket where my apartment was, and at that time, they still had the European hours, so they were going to close at five o'clock, and they weren't going to open until seven or eight on Monday morning. So you had to make sure you got there to get your weekend supply. So I was on my way, and I was parking my bike, and this woman, refugee woman, runs up and she has two small children with her, and she's carrying a baby, and she's speaking to me in a language I did not know. I do speak several languages, but I don't know Slavic languages and so, but I'm getting the gist of it that she has nothing to eat, neither do her children, and so I'm patting her on the shoulder, and right when I do that, a policeman that was guarding the door of the supermarket came up to me and, like, grabbed me really hard, and told me in German that I was not To speak to them, and I was not to help them, because if you help them, they'll stay. And I said to him in German, I'm an American. I am not Austrian. I am here on a work visa, and I can do whatever the hell I want to do. Well, he didn't like that. And so I just walked away from him, and I went in the store. And so I got up everything I get. Think of the big need, you know, I never had a baby, so I was trying to kind of figure that out, yeah, and I had to figure it out in German, you know, looking at labels now. And so finally I got, I got some stuff, you know, the stuff I needed, and, and, and the stuff that I got for the family, and I checked out, and I'm pushing the cart, you know, towards them. And he runs up beside me and stops me, and he says, I am going to arrest you if you bring that. I told you not to help them. And I said, again, I don't think I'm breaking any laws. And he said, Oh yes, you are. And I said, Well, I didn't read that in the papers. I didn't see it on TV where anyone said. That you cannot help a refugee. And so we're going back and forth. And so, you know, I'm pretty strong, so I just keep pushing it towards it. Well, she's kind of running down the park, and I'm like, wait, wait, you know, because she's getting scared of this guy, you know, he has a gun, he has a nightstick. Of course, she's scared, and so, you know, I would say, No, no, it's okay, because I can't speak for language, right? And so I'm just trying to give her body language and talk. Well, finally she does stop, and I just throw I give the one sack to the little boy, and one second little girl, they just run and and then, you know, I'm talking to her and saying, you know, it's okay, it's okay. And he grabs me, and he turns me around and he spits in my face.
 
<strong>Michael Hingson ** 35:53
Wow. Talk about breaking the law. But anyway, go ahead.
 
</strong>Kay Sparling ** 36:00
Welcome to Austria in the late 80s. You have to understand their Prime Minister Kurt voltheim won on the Nazi ticket. Mm, hmm. At that very time, if you got on a bus and you saw these businessmen going to work, at least 50% of them were reading the Nazi paper. Okay, so we kind of know what, where his affiliations lie. You know, this policeman and, you know, and I was very aware, you know, of of that party being very strong. And so you have to watch yourself when, when you're a foreigner. And I was a foreigner too, just like her. And so after wiping my face, I mean, I really, really wanted to give him a kick or something, yeah, and I do, I do know martial arts, but I was like, no, no, gotta stay cool. And I just told her to run. And she did and caught up with the children, and, you know, kept running. So that was the first experience I had knowing how unwelcome these people were in Austria. Yeah, so I got involved, yeah, I got involved because I was like, this is absolutely not right.
 
<strong>Michael Hingson ** 37:31
And so the book is, in part, to try to bring awareness to all that. I would think
 
</strong>Kay Sparling ** 37:36
absolutely there are, there are bits of it are, they're pretty darn graphic, but it's all true, and it's all documented. Sometimes people about human trafficking, they think, oh, it's not in my backyard. I'm not going to think about that. Well, I live in a very small college town, around 17,000 people, and two months ago, on the front page of this small paper here in town, there were seven men that were arrested for many counts of human trafficking of underage women and prostitution. So guess what, folks, it is in your backyard. If it's in this little town, it's probably in yours too. And we have to be aware before we can do anything. So we have to open our eyes. And I hope this book opens the eyes of the reader to say, Oh, my God, I knew things were bad, but I didn't realize that torture, this kind of thing went on. Well, it does, and I the International Labor Union estimates that 21 million people are being you. You are victims of human trafficking right now, as we speak, throughout the world, that's a lot of people, a lot of people. So most likely, we've all seen some hint of that going on, it didn't register as it at the time. You know, if you're just walked out of a restaurant, and you're walking to your car that's parked on the street, and you happen to go by an alley and there's restaurants on that row, and all of a sudden you see people being kind of shoved out and put in a truck. That's probably human trafficking, you know? And you know, a lot of people don't pay attention, but like, if they stop and think that doesn't look right, and if those people look like they may be from another country, yeah. And all you have to do is call the authorities, you know, and other ways that you can help are by you know, that that you can get involved. Are, you know, donate to all the different organizations that are finding this now.
 
<strong>Michael Hingson ** 40:19
Was the book self published, or do you have a publisher?
 
</strong>Kay Sparling ** 40:25
I self published, but it's more of a hybrid publishing company that's kind of a new thing that's going on, and so I cannot learn all those different facets of publishing a book, right? It just wasn't in my, you know, skill set, and it also wasn't even interesting to me. I don't want to learn how to do graphic illustration. Okay? So what I did is I hired a hybrid company that had all these different departments that dealt with this, and I had complete artistic control, and I was able to negotiate a great deal on my net profits. So I feel that, after looking into the traditional publishing world and not being exactly pleased with it to say the least, I think that was the right business choice for me to make, and I'm very happy I did it.
 
<strong>Michael Hingson ** 41:46
How do you market the book then?
 
</strong>Kay Sparling ** 41:48
Well, that was, that was the tricky part that that publisher did have some marketing they started, but obviously now they agreed it wasn't enough. So at that point, I attended a virtual women's publishing seminar, and I really paid attention to all the companies that were presenting about marketing. And in that time, I felt one that I just was totally drawn to, and so I asked her if we could have a consultation, and we did, and the rest is history. I did hire her team and a publicist, Mickey, who you probably know, and, yeah, it's been going really great. That was the second smart thing I did, was to, you know, hire, hire a publicity.
 
<strong>Michael Hingson ** 42:50
Well, yeah, and marketing is one is a is a tricky thing. It's not the most complicated thing in the world, but you do have to learn it, and you have to be disciplined. So good for you, for for finding someone to help, but you obviously recognize the need to market, which is extremely important, and traditional publishers don't do nearly as much of it as they used to. Of course, there are probably a lot more authors than there used to be too. But still,
 
</strong>Kay Sparling ** 43:19
yeah, their their marketing has changed completely. I remember I had a roommate that became a famous author, and just thinking about when he started, you know, in the 80s, how the industry is completely changed. Mm, hmm, you know. So, yeah, it's, it's really tricky. The whole thing is very tricky. One thing that I also did is one of my graduate students needed a job, and so I've known her since, literally, I've known her since eighth grade. I have been with this student a long time, and she's done very well, but she really is a wiz at the social media. And so she made all my accounts. I think I have 12 altogether, and every time I do something like what I'm doing tonight, soon as it's released, she just puts it out there, everywhere and and I have to thank her from again that that's probably not my skill set.
 
<strong>Michael Hingson ** 44:37
Well, everyone has gifts, right? And the the people who I think are the most successful are the people who recognize that they have gifts. There are other people that have gifts that will augment or enhance what they do. And it's good that you find ways to collaborate. I think collaborating is such an important thing. Oh, yeah. All too many people don't. They think that they can just do it all in and then some people can. I mean, I know that there are some people who can, but a lot of people don't and can't.
 
</strong>Kay Sparling ** 45:12
Well, I've got other things. I've got going, you know, so maybe if I only had to do the book, everything to do with the book, that would be one thing, but I, you know, I have other things I have to have in my life. And so I think that collaboration is also fun, and I'm very good at delegating. I have been very good at delegating for a long time. When I started my school. I also started a theater company, and if you know one thing, it's a three ring circus to produce an opera or a musical, and I've done a lot of them, and yeah, I would have not survived if I didn't learn how to delegate and trust people to do their own thing. So what are you
 
<strong>Michael Hingson ** 45:58
doing today? What are you doing today? Besides writing?
 
</strong>Kay Sparling ** 46:04
Well, during covid, everything got shut down, and I didn't have an income, and I had to do something. And one of, believe it or not, one of my parents, of one of my students, is an attorney for the state of Wisconsin, and she was very worried. I mean, it looked like I might lose my house. I mean, I literally had no income. And so, you know, I was a small business person, and so she offered me very graciously to come work in the department of workers compensation in the legal Bureau at the state of Wisconsin. So I never have done anything like that in my life. I have never sat in a cubicle. I've never sat in front of a computer unless it was in its recording studio or something like that. So it was a crazy thing to have to do in my early 60s, but I'm a single woman, and I had to do it, and and I did, and it put me on solid ground, and that was one reason I couldn't finish the book, because I didn't have to worry about a live cookie. And so I am continuing to do that in so as in the day, that is what I do. I'm a legal assistant, cool.
 
<strong>Michael Hingson ** 47:32
And so when did mission thought get published?
 
</strong>Kay Sparling ** 47:38
Mission thought almost a year ago, in August of 2024 it launched, yes, okay, yeah. And it was very scary for me, you know, because my hybrid publishers up in Canada, and they were telling me, Well, you know, we're going to get you some editorial reviews and we're going to have you be interviewed. And you know, those very first things where my editor at at the publisher had told me it was one of the really a good book, and that was one of the cleanest books she ever had to edit. And so that kind of gave me some confidence. But you understand, look at my background. I I didn't go to school to be a writer. I had never studied writing. I hadn't done any writing up until now, and so to that was my first kind of sigh of relief when the editor at the publisher said it was really a good book, and then I started getting the editorial reviews, and they were all stellar, and they continue to be. And I'm, I'm still a little shocked, you know, because it takes time, I guess, for a person to switch gears and identify themselves as an author. But you know, after a year now, I'm feeling much more comfortable in my shoes about that. But at first it was, it was trying because I was scared and I was worried, you know, what people were going to think about the book, not the story, so much as how it was crafted. But it ends up, well,
 
<strong>Michael Hingson ** 49:15
it ends up being part of the same thing, and yeah, the very fact that they love it that that means a lot. Yeah, so is, is there more in the way of adventures from Caitlin coming up or what's happening?
 
</strong>Kay Sparling ** 49:30
Yeah, this is hopefully a trilogy, um of Caitlin's most important standout missions. And so the second one is set in the early 90s during the Bosnian war. And this time, she cannot use opera as a cover, because obviously in a war zone, there's no opera. And so she has to. To go undercover as either a un volunteer or Red Cross, and this time, her sidekick is not the Clive Matthews. He has actually started a special squad, combat squad that's going in because, of course, we, none of us, were really involved with that war, right? But that's what he's doing. And so, believe it or not, her, her sidekick, so to speak, is a priest that very early, goes on and sees, you know, this absolute ethnic cleansing going on, you know, massacres and and he tries to get the Catholic Church to help, and they're like, no, no, we're not touching that. And so he goes AWOL. And had been friends in Vienna with the CIA during the first book. He goes to the CIA and says, This is what's going on. I saw it with my own eyes. I want to help. And so he becomes Caitlin's sidekick, which is a very interesting relationship. You know, Caitlin, the opera singer, kind of, kind of modern girl, you know, and then you know, the kind of staunch priest. But they find a way to work together, and they have to, because they have to save each other's lives a couple times. And this is my favorite book of the three. And so basically what happens is called Mission impromptu, and I hope to have that finished at the end of this month. And the reason we call it impromptu is because her chief tells her to just get the information and get out, but her and the priest find out that there is a camp of orphaned boys that they are planning to come massacre, and so they they they basically go rogue and don't follow orders and go try to help the boys. Yeah. And then the third book, she has actually moved back to New York, and she's thinking, well, she does retire from the CIA, and it's the summer of 2001 and what happened in September of 2001 911 and so they call her right back in she literally had been retired for about three months.
 
<strong>Michael Hingson ** 52:35
Well, to my knowledge, I never met Caitlin, so I'm just saying Mm hmm, having been in the World Trade Center on September 11, but I don't think I met Caitlin anyway.
 
</strong>Kay Sparling ** 52:43
Go ahead. No, she wasn't in the towers, but no, I was in New York. And yeah, so they called her back right away. And so the third one is going to be called Mission home front, because that's been her home for a very long time. She's been living in New York.
 
<strong>Michael Hingson ** 53:01
Are there plans for Caitlin beyond these three books? I hope so.
 
</strong>Kay Sparling ** 53:08
I think it would be fun for her to retire from the CIA and then move back to the Midwest. And, you know, it turned into a complete fiction. Of course, this is not true stuff, but, you know, like kind of a cozy mystery series, right, where things happen and people can't get anyone to really investigate it, so they come to Caitlin, and then maybe her ex boss, you know, the chief that's also retired, they kind of, you know, gang up and become pi type, you know, right? I'm thinking that might be a fun thing.
 
<strong>Michael Hingson ** 53:46
Now, are mostly books two and three in the mission series. Are they also relatively non fiction?
 
53:53
Yes, okay,
 
</strong>Michael Hingson ** 53:57
okay, cool, yes. Well, you know, it's, it's pretty fascinating to to hear all of this and to to see it, to hear about it from you, but to see it coming together, that is, that is really pretty cool to you know, to see you experiencing have the book, has mission thought been converted by any chance to audio? Is it available on Audible or
 
<strong>Kay Sparling ** 54:21
anywhere it has not but it is in my plans. It's there's a little bit of choice I have to make do. I use my publisher and hire one of their readers you know to do it, someone you know, that's in equity, that type of thing. Or you know, my publicity, or people are also saying, well, because you're an actor, and, you know, all these accents, it might be nice for you to do to read your own book. Well, the problem is time, you know, just the time to do it, because I'm so busy promoting the book right now. And really. Right writing the second one that you know, I just don't know if I'm going to be able to pull that off, but I have my own records, recording studio in my voice studio downstairs, but it's just and I have all the equipment I have engineers. It's just a matter of me being able to take the time to practice and to get that done. So it's probably going to be, I'll just use their, one of their people, but yes, yeah, it's coming. It's coming. Well, it's,
 
</strong>Michael Hingson ** 55:29
it's tough. I know when we published last year, live like a guide dog, and the publisher, we did it through a traditional publisher, they worked with dreamscape to create an audio version. And I actually auditioned remotely several authors and chose one. But it is hard to really find someone to read the book the way you want it read, because you know what it's like, and so there is merit to you taking the time to read it. But still, as you said, there are a lot of things going on,
 
<strong>Kay Sparling ** 56:09
yeah, and I have read, you know, certain portions of the book, because some podcasts that I've been on asked me to do that, and I and I practiced and that, it went very well. And of course, when people hear that, they're like, Oh, you're the one that has to do this. You know Caitlin. You can speak her, you know her attitudes and all. And then you also know how to throw all those different accents out there, because there's going to be, like, several, there's Dutch, there's German, there's Scottish, high British and Austrian. I mean, yeah, yeah, Austrians speak different than Germans. Mm, hmm,
 
</strong>Michael Hingson ** 56:53
yeah, it's it's a challenge, but it's still something worth considering, because you're going to bring a dimension to it that no one else really can because you wrote it and you really know what you want them to sound like, Yeah, but it's a it's a process. I and I appreciate that, but you've got lots going on, and you have to have an income. I know for me, we started live like a guide dog my latest book when the pandemic began, because I realized that although I had talked about getting out of the World Trade Center and doing so without exhibiting fear, didn't mean that it wasn't there, but I realized that I had learned to control fear, because I learned a lot that I was able to put to use on the Day of the emergency. And so the result of that was that, in fact, the mindset kicked in and I was able to function, but I never taught anyone how to do that. And so the intent of live like a guide dog was to be a way that people could learn how to control fear and not let fear overwhelm or, as I put it, blind them, but rather use fear as a very powerful tool to help you focus and do the things that you really need to do. But it's a choice. People have to learn that they can make that choice and they can control it, which is kind of what really brought the book to to mind. And the result was that we then, then did it. And so it came out last August as well.
 
<strong>Kay Sparling ** 58:27
Oh, well, if you read my book, you'll see Caitlin developing the same skills you were just talking about. She has to overcome fear all the time, because she's never been in these situations before, and yet she has to survive, you know?
 
</strong>Michael Hingson ** 58:44
Yeah, well, and the reality is that most of us take too many things for granted and don't really learn. But if you learn, for example, if there's an emergency, do you know where to go in the case of an emergency? Do you know how to evacuate, not by reading the signs? Do you know? And that's the difference, the people who know have a mindset that will help them be a lot more likely to be able to survive, because they know what all the options are, and if there's a way to get out, they know what they are, rather than relying on signs, which may or may not even be available to you if you're in a smoke filled environment, for example, yeah,
 
<strong>Kay Sparling ** 59:22
yeah, you should know ahead of time. Yeah, you know, I know the state where I work. I I mostly work at home. I'm able to do that, but we do have to go in once a week, and we just changed floors. They've been doing a lot of remodeling, and that was the first thing, you know, the supervisor wanted us to do was walk through all the way for a tornado, fire, etc, and so we did that, you know, and that's smart, because then you're like, you say you're not trying to look at a chart as you're running or whatever,
 
</strong>Michael Hingson ** 59:56
and you may need to do it more than once to make sure you really know it. I know for me. I spent a lot of time walking around the World Trade Center. In fact, I didn't even use my guide dog. I used a cane, because with a cane, I'll find things that the dog would just automatically go around or ignore, like kiosks and other things. But I want to know where all that stuff is, because I want to know what all the shops are down on the first floor. Well, now that that is the case anymore, but it was at the time there was a shopping mall and knowing where everything was, but also knowing where different offices were, knowing who was in which offices, and then knowing the really important things that most people don't know about, like where the Estee Lauder second store was on the 46th floor of tower two. You know, you got to have the important things for wives, and so I learned what that was. Well, it was, it was, those are important things, but you'll learn a lot, and it's real knowledge. Someone, a recent podcast episode that they were on, said something very interesting, and that is that we're always getting information, but information isn't knowing it. Knowledge is really internalizing the information and making it part of our psyche and really getting us to the point where we truly know it and can put it to use. And that is so true. It isn't just getting information. Well, that's great. I know that now, well, no, you don't necessarily know it now, until you internalize it, until you truly make it part of your knowledge. And I think that's something that a lot of people miss. Well, this has been a lot of fun. If people want to reach out to you, is there a way they can do that?
 
<strong>Kay Sparling ** 1:01:40
Yeah, the best thing is my book website, K, Sparling <a href="http://books.com" rel="nofollow">books.com</a> spelled and it would K, a, y, s, p, as in Paul, A, R, L, I N, G, B, O, O, K, <a href="http://s.com.com" rel="nofollow">s.com.com</a>, okay, and you can email me through there. And all the media that I've been on is in the media section. The editorial reviews are there. There's another thing that my student heats up for me is the website. It's it's really developed. And so lots of information about the book and about me on on there. And one thing I want to mention is, just because of my background and all the all the people that you know, I know, a friend of mine is a composer, and he wrote a song, a theme song, because we do hope that someday we can sell this, you know, yeah, to for movie and, or, you know, Netflix, or something like that. And so he wrote a theme song and theme music. And I just think that's fun. And then I wanted my students saying, saying it. And then, you know, it's with a rock band, but it's, it's very James Bond, the kind of with a little opera, you know, involved too. But, you know, not a lot of authors can say that on their website, they have a theme song for their books.
 
</strong>Michael Hingson ** 1:03:16
And where is
 
<strong>Kay Sparling ** 1:03:18
it? It would be under, it's going to be about the author. And there's a nice one of my other students is a graphic artist. She She did a graphic a scene of Caitlin with her ball gown, and she's got her foot up on a stool, and she's putting her pistol in her thigh holster, in I think, you know, it's kind of like a cartoon, and it quotes Caitlin saying, I bet you I'm going to be the only bell at the ball with this accessory pistol. And then right underneath that, that song, you can click it and hear it. We also are on YouTube mission. Thought does have its own YouTube channel, so you can find it there as well.
 
</strong>Michael Hingson ** 1:04:05
So well, I want to thank you for being here and for telling us all the stories and especially about mission. I hope people will get it and read it, and I look forward to it coming out in audio at some point. Yes, I'll be lazy and wait for that, I I like to to get books with human readers. You know, I can get the print book and I can play it with a synthetic voice, but I, I really prefer human voices. And I know a lot of people who do AI has not progressed to the point where it really can pull that off.
 
<strong>Kay Sparling ** 1:04:38
Well, no, it cannot. Yeah, I totally agree with you there.
 
</strong>Michael Hingson ** 1:04:42
So Well, thank you for being here, and I want to thank all of you for listening and watching us today. This has been fun. And as some of you know, if you listen to many of these podcasts, we have a rule on the podcast, you can't come on unless you're going to have fun. So we did have fun. We. You have fun? Yeah. See, there you go. I was gonna ask if you had fun. Of course, yes. So thank you all for listening. Love to hear from you. Love to hear what your thoughts are about today's episode. Feel free to email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, also, please give us a five star rating. We appreciate it. K, I'll appreciate it. And when this goes up, when you hear it, we really value those ratings and reviews very highly. If you know anyone else who ought to be a guest and KU as well, love to hear from you. Please introduce us. Kay, you'll have to introduce us to Caitlin, but But seriously, we always are looking for more guests. So if anyone knows of anyone who ought to come on and tell a story, we'd love to hear from you. But again, Kay, I want to thank you one last time. This has been great, and we really appreciate you being here.
 
<strong>Kay Sparling ** 1:05:59
Well, thank you for having me.
 
</strong>Michael Hingson ** 1:06:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Operaspymaster with Kay Sparling</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/773feae0-4aaa-40ae-a99f-54532942339d.mp3?source=rss&amp;ext=asset.mp3" length="98120716" type="audio/mpeg" />
<itunes:episode>372</itunes:episode>
</item>
<item><title>Episode 371 – Unstoppable Dean of Dynamic Results with Dr. Tamir Qadree</title>
<guid isPermaLink="false">https://pinecast.com/guid/0e01a89e-08d2-4b02-9ad6-eee42ec2de88</guid>
<pubDate>Tue, 16 Sep 2025 11:00:12 -0000</pubDate>

<itunes:duration>01:06:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/61f5e7c2-f341-4f70-b23d-4e0dd418779d/UM371-Dr._Tamir_Qadree-Coverart.jpg" />
<description><![CDATA[<p>Meet Dr. Tamir Qadree who grew up one of 11 children in a 2-bedroom apartment in Chicago. When I asked him how 11 children and two parents lived in an apartment with only 2 bedrooms his response was that it is all about family. We all made it worked, and we all learned to love each other. Tamir heard about California before high school and wanted to move to that state. A brother, 8 years older than Tamir, was recently married and agreed to take Tamir to California since this brother and his new wife were moving there.</p>
<p>Tamir always had a “servant attitude” toward others. He felt that he could learn to help others and, after attending some community college courses he decided to go another route from school. Tamir always felt he was selling and in sales. He tells us about that and points out that we all sell and receive results from others who sell in whatever we do.</p>
<p>Dr. Qadree eventually discovered metaphysics which is about self-help and learning to adopt a mindset of improvement through self-analysis. We discuss this in detail as you will hear. Tamir offers many good life pointers and lessons we all can adopt. This episode is pack with useful ideas that we all can use to better our lives.</p>
<p><strong>About the Guest:</strong></p>
<p><strong><em>‘The Dean of Dynamic Results’</em></strong>
“The Dean of Dynamic Results” has a Double Doctorate in the field of Metaphysical Philosophy, specializing in personal development coaching, mentoring, mind, and mystical research.</p>
<p>The Powers of the Mind, Influence and Attraction has captured the minds and imagination of the world over the past 35 years. Dr. Tamir Qadree is a leader in the field of this study, and says that, “WE Can All Achieve Dynamic Results”!
Tamir is the author of several books, audio programs.  He conducts workshops, 2 day retreats and does one on one, exclusive coaching. His clientele has ranged from business developers in the fields of Network Marketing, Direct Sales, Real Estate, Legal, the Medical Professions, and Self-Help enthusiastic individuals, both nationally and internationally.</p>
<p>Dr. Tamir Qadree, (Also known as TQ) carefully guides his audience and clients through the vast field of sales psychology, effective closing skills, prospecting mastery and all of the necessary communication skills needed in today’s world.  He also teaches and demonstrates the connection between ‘The Results the Reader or Listener Gets,’ and his or her ‘Emotional States and Habits.’
Tamir teaches his students how to ‘Feel’ rather than to simply ‘Reason’ everything through. He teaches that, feeling is more about ‘Intuition’ while reason is often about ‘Ego’ and knowledge gleaned from books on one level; but when they are both combined (Feeling and Reason) you have your road map to success and contentment.</p>
<p>Tamir Qadree, writes with clarity, precision, and direct language, that is easy to read, simple to follow and are full of great content.  His podcast, (Dean-Cast) are usually not planned.  They flow from inspiration and direct knowledge from experience. What you read and listen to in his array of programs are genuine, authentic, and straight from ‘The Dean of Dynamic Results himself.’</p>
<p>The information Tamir delivers, whether from audio book, eBook, audio programs or Dean-Cast, or Live Events, are carefully select and digested to bring to the reader, the listener, the audience, the best information.  Often there are differences of opinion in matters of, ‘what to eat,’ or ‘how to lose weight’ or ‘scientific and technology.’  These are all necessary to grow, to develop and to keep the mind moving and expanding.</p>
<p>Welcome To The World of The Dean!</p>
<p><strong>Ways to connect with Dr.Tamir:</strong></p>
<p>New Podcast, &quot;Dynamic Results On Fire!'  Every Monday!
<a href="https://tamirqadree.com" rel="nofollow">https://tamirqadree.com</a>
<a href="https://learn.tamirqadree.com" rel="nofollow">https://learn.tamirqadree.com</a>
<a href="Https://coach.thedeanofdynamicresults.com" rel="nofollow">Https://coach.thedeanofdynamicresults.com</a>
<a href="mailto:dynamicyou@gmail.com" rel="nofollow">dynamicyou@gmail.com</a>
<a href="https://www.linkedin.com/in/dr-tamir-qadree-b5597154/" rel="nofollow">(17) Dr. Tamir Qadree | LinkedIn</a>
<a href="https://www.facebook.com/profile.php?id=61565631525255" rel="nofollow">(20+) Facebook</a>
<a href="https://www.tiktok.com/@theresultscoach1" rel="nofollow">Dr Tamir Qadree (@theresultscoach1) | TikTok</a>
<a href="https://www.youtube.com/@theresultscoach2196" rel="nofollow">(381) The &amp;#x27;Results&amp;#x27; Coach - YouTube</a>
https://www.<a href="https://www.instagram.com/" rel="nofollow">Instagram</a>.com</p>
<p>Ebooks and an audio program:
<a href="https://tamirqadree.com/product/clear-vision/" rel="nofollow">Clear Vision – Mastermind Mastery</a></p>
<p><a href="https://tamirqadree.com/product/click-and-grow-rich/" rel="nofollow">Click and Grow Rich – Mastermind Mastery</a></p>
<p><a href="https://tamirqadree.com/product/super-potential/" rel="nofollow">Super Potential – Mastermind Mastery</a></p>
<p><a href="https://tamirqadree.com/product/the-esteem-success-factor-vol-2/" rel="nofollow">The Esteem Success Factor – Mastermind Mastery</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another episode of unstoppable mindset. I've told you all in the past about a program that I attend every so often called Podapalooza. And on the 19th, excuse me, the 18th of June, we had number 16 in the patapalooza series. And one of the people I got a chance to speak with was Dr Tamir Qadree. And Tamir is is our guest today. He calls himself or I want to find out if he calls himself that, or somebody else calls him that, the Dean of dynamic results. I want to hear more about that, certainly, but we're really glad that he's here. He has been involved in dealing with metaphysical philosophy. He's a coach. He does a lot of things that I think are very relevant to what we hear from a lot of people on this podcast. So I'm really looking forward to having a chance to chat with you. So Tamir, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Dr Tamir Qadree ** 02:25
I'm glad to be here. Thank you very much for inviting me.
 
</strong>Michael Hingson ** 02:28
Well, we appreciate you coming and spending the time. We met Wednesday the 18th of June, and here it is the 24th and we're chatting. So that
 
<strong>Dr Tamir Qadree ** 02:37
works. That works out for me well,
 
</strong>Michael Hingson ** 02:41
so tell us a little bit about the early Tamir growing up.
 
<strong>Dr Tamir Qadree ** 02:46
The early Tamir growing up, sure, interesting story that's always fun, because I grew up in Chicago on the west side, and during time I grew up, I grew up in in the 70s, that was coming out of the turbulent 60s of the youngster, then coming out of that, coming out of the the other protests and the civil rights movement and all that stuff. So I grew up in the 70s. Basically, life to me was a lot of it was. I had a lot of happy times in my life, although we had so called very little. My mom had a home with a partner with 13 children, 13 people at all times, two bedrooms. I don't know how she made that work, but she did. We had, we stayed cleaned the house. My like bleach. We smell like bleach. We smell like pine. Saw and so I got my my my cleanliness from that. I don't know how she did it. And we all ate, okay. And what I got from my childhood, me, my brother, we we've always been innovative. We've always been results driven, going out, knocking on doors. Before there was a Door Dash, we were knocking on doors, taking buying people's groceries, going to store for them. We're cutting their yards and doing odd things to earn money. So I've always been go get a results. Driven guy, not afraid to ask and looking to get the results, not just for the money, but the money was good to have. But I've always been like that. That's in a nutshell. Where I've always been,
 
</strong>Michael Hingson ** 04:18
well, how did you all sleep? 13 people in the apartment?
 
<strong>Dr Tamir Qadree ** 04:22
Well, it was my mom, my dad, before they separated, and it was 11, and then plus cousins, so that's 14. Hey, you know, buddy Michael, you make it work? Yeah, people say how it's not how. I think why is a better question. Because you're a family and you can make it work. It can work easier than people think it can, because we have love and togetherness and closeness, and you have two parents that are on top of their game is doing the best they can do. It works. That's a very good question. And you're the first person to have asked me, how did that work? You're the first person.
 
</strong>Michael Hingson ** 04:56
Well, I can imagine that there are ways to make things work. Um. Um, as you said, you do have to be innovative, and you all have to learn that it's important to get along, and that's what family is really all about,
 
<strong>Dr Tamir Qadree ** 05:09
that that's true and that we did not we had to get along. We live in a house with that many children, five boys and six girls, no six boys and five girls. I reversed it. You have to learn to get along. You have to learn to respect the different genders. You have to learn respect authority. You have to learn to share how to care for other people. Interesting about that, my mom would always bring people in from the street. She'd find people less privileged than us, believe it or not, let's we'll have one bathroom, by the way, less privileged. She would buy them clothes and feed them, and we abuse that person any kind of way we get it, where we get it? Okay, so I got that from also that's and that that leads me into how I am now.
 
</strong>Michael Hingson ** 05:53
Well, we'll get there. So you went to school in Chicago, and how long did you live
 
<strong>Dr Tamir Qadree ** 05:58
there? Why would the school I started high school in California? Okay? So California, okay? My freshman year in Cali. Yeah, California.
 
</strong>Michael Hingson ** 06:07
So what caused you guys to move out to California?
 
<strong>Dr Tamir Qadree ** 06:10
Well, my aunt came out maybe 20 years before. Then my sister came out. Two years after that, my sister came back bragging about California. Everybody in those days, everybody thought California the land of milk and honey, back in the Midwest and back east California, Judas, land of milk and honey. It really is. People will go California represented freedom to us, the promised land. It really did sort of a promised land thing. And I was just determined to get to California. My story, if I can tell you about me getting to California, we're in the household. I was 14. My sister had came and promised she'd take me with her. And I said, Okay, I'll go. I was her favorite, she promised. So I told everybody on the block, I'm going to California. 13 going on, 14 year old kid, and have people excited. He's going to California. Some were jealous, and I was telling people I would knock on their door and go and go pick up groceries for them and cut yards. And after the summer passed, my sister couldn't get me any people started laughing at me, Jeremy behind my back. He's not going to California. And some of my siblings were, of course, probably a little jealous, little envious. He's not going some people, yeah, you're not going anywhere. You stay down here with us, in this area, with us. And so I said, No, I'm going to California. And I watched this story the weekend before going to high school. My mother said she lied to you. She's not going to get you. She lied to you. You can give it up. My cousin said she lied to you. I said, No, I'm going to California. I had two pair of pants, one pair of shoes, two pair underwear and two shirts. That's all I had. I was going to go to school. Well, that Friday came, I said, I'm going to California that Friday. This is all summer. I've been saying that people started doubting me. My brother walked in the door. My older brother, eight years old, to me, walked in the door about an hour later and said, I just got married, me and my wife decided to go to California. Monday. You can come with us. That's why I got to California.
 
</strong>Michael Hingson ** 07:52
There you go. Well, and again, it's really cool that family sticks together somehow, Too bad your sister misled you, but you you made it work.
 
<strong>Dr Tamir Qadree ** 08:05
Well, I don't think she so much misled me. She couldn't make it work. She wanted to do it. She couldn't find the finance, little time or the effort. She couldn't make it work. She didn't make it work. You know, she obviously lied to me. That's what they thought. But no, I don't think I never thought that.
 
</strong>Michael Hingson ** 08:19
Yeah, well, I understand. Well, at least you made it and you got to California. And so what did you find when you got out here?
 
<strong>Dr Tamir Qadree ** 08:27
I found it to be what I thought it's going to be okay. I saw I was driving, we're driving. And came over the mountains. We saw the little the little lights on the freeway, the little on the road, the little reflectors. We're like, wow, there's diamonds in the streets of that night, right? With those reflected, we never seen nothing like that before. Wow. They're diamonds in the street. And then we look around like at San Jose, and I would see the lights up in the air. It was the mountains, with people living in the mountains, yeah, with the lights, we I thought, Oh, my God, this is heaven. I didn't know. Yeah, please know those houses the lights. So anyway, it was what I thought was going to be. Here's the land of milk and honey.
 
</strong>Michael Hingson ** 09:05
For me, sure. I'm not sure what caused my parents to want to move to California. We moved in 1955 right? In fact, I mentioned earlier, we did patapalooza on the 18th of June, and today is the 24th that is the day we're recording this. So you'll see when this actually comes out. But June, 24 1955 was the day we arrived in California from Chicago. And I don't know what caused my father to want to sell his part in the television repair business that he and my uncle owned and wanted to get a job in California, whether they thought it was the land of milk and honey or what I've never, never did learn. But nevertheless, we moved out to California, and I think there was a lot to be said for they wanted to be out here. They felt that there were a lot of opportunity. And probably they wanted to get out of the city, but we did. So I have now been out here, other than living in other places as an adult. Part of the time I've lived out here 70 years. 70 years. Well, we came out in 1955 we got here on June 24 1955 so it's pretty cool. But anyway,
 
<strong>Dr Tamir Qadree ** 10:25
I wasn't born, but you beat me. Well, there you go.
 
</strong>Michael Hingson ** 10:28
Well, I think there's a lot to be said for California. It's, you know, I can make a lot of places work. I've lived in New Jersey, I've lived in Boston. I've lived in other places in Iowa for a little while and so on. And so I know there are places that are a lot colder than California, and where I even live in California, and there are places that are warmer but still enjoy it well. So you moved out to California when you went to high school here. And then did you did college. Where did you do college?
 
<strong>Dr Tamir Qadree ** 11:03
Well, I did some community college at De Anza. I did some courses over there. Most of my learning came from self study, community college courses, self study and university. Finally, University of metaphysics. I got involved in metaphysics over 20 years ago, which is, metaphysics is really philosophy. Philosophy comes from the Greek word, I believe metaphysical from from philosophy. So it's philosophy. It's what it is. I got involved in that about 25 years ago, when I met speakers like Anthony Robbins Les Brown, I started listening to Norman, Vincent, Peale, you've heard of him. People like that. People like that. And then I got into I've always been, I've always been a voracious reader, even in Chicago, I've always been a voracious reader, someone that wanted to know. So my educational track really started. See education in the United States and in a lot of places, is them pouring some menu. But true education is what you bring out of you, is what you learn about yourself internally. That's the true education, instead of pumping stuff in what's inside of you. So you take what's taken outside of you and mix it with what's inside of you, and there you go. So I've always been a self starter, but the University of metaphysics is really, really with the jewel to me. I said there's actually a place that reward or they give you a degree and what
 
</strong>Michael Hingson ** 12:21
you love. And where is that university?
 
<strong>Dr Tamir Qadree ** 12:25
It's in Arizona. It's the largest metaphysical university in the world, the oldest metaphysical university in the world. In fact, Harvard just start off in metaphysical degrees in my in my field, about four years ago, which is a great thing, great. They finally came around to it and and they recognized it. Wait, wait a minute, they start offering the same degrees, metaphysical degrees. Now, yeah,
 
</strong>Michael Hingson ** 12:49
well, but still, so did you go there and actually study there, or did you study remotely, as it were,
 
<strong>Dr Tamir Qadree ** 12:56
instead of remotely, like Phoenix and all it's remote. I went there, of course, I graduated and going back and doing, get my third doctorate, to graduate, go across stage two. You have, we have ceremonies and all that. And we have, you know, we're renowned throughout the metaphysical world, throughout the world, as far as philosophy, right?
 
</strong>Michael Hingson ** 13:14
What got you to decide that you wanted to take up a study of metaphysics? You know, you went to community college. You studied some things there, and what did? Well, let me do this first. What did you do after Community College?
 
<strong>Dr Tamir Qadree ** 13:26
Community College, I was family man, working building. See, I've always been a self starter. I've never jobs. Never settle with me. See, so I've always been a student, a study here. I've always been someone to read the books. Mm hmm. Listen to the motivational thing. Listen to the philosophy. I've always wanted to know deeper knowledge. And I had my brother that brought me to California. He's always been a student too. He was in the service. He's always been a a person that study and contemplate. He studied politics, war, philosophies, religion, and I follow. I did the same thing. So it's something that's been inside of me, believe it or not, for a very long time. I've known this since I was like eight years old. I've actually known it, and people that knew me knew it. In fact, one lady told me this about four years ago. She knew because I was a baby. I hadn't talked to her in about 40 years. She said, Oh my God, she's really my cousin, but not blood. And she said, Oh my God. And she started telling me about myself. Hence, she told me. She said, when you were a baby in the crib, you would always stand up for what's right. How can I do that in the crib? She said, when somebody's done wrong, you let them know. When you're a baby, when you guys start to stand up, walking up, you'd always stand up for what's right. So I've always had this sense of me, of service to other people and a sense of justice. Okay, certainly, I've had my pitfalls too and all that. That's not the point, but I've always had that with me. I've always had that thing about service and helping others. So getting into self help, which is what metaphysics is, self help and self development gets it was right up my alley. It was right down my lane. It. Was a straight strike. When I did that, it's just a strike. It's a fit like a glove. The glove does fit, by the way.
 
</strong>Michael Hingson ** 15:08
Well, what did you What is but what did you do after college? You had to support yourself and so on, until you decided to take this up. What did you do?
 
<strong>Dr Tamir Qadree ** 15:16
No, no, I've been in sales all my life. Okay, I've been, I've been a salesman all my life. You've been sales, okay, yeah, sales, people, sales, good sales people will never starve. No, you always find a way to make it. That's it. I've been selling all my life, yeah? So that that that should answer that, yes, yeah.
 
</strong>Michael Hingson ** 15:32
Now I understand well, and there's nothing wrong with being a good salesperson. I think that so many people don't understand that and misunderstand sales, but there are also a lot of people who do truly understand it, and they know that sales is all about developing trust. Sales is all about guiding somebody who needs something to the best solution for them, not just to make money, but as you said, it's all about self help and and helping others.
 
<strong>Dr Tamir Qadree ** 16:01
Well, well, it's actually something real quick about sales. People that have issues with sales don't understand one thing you have issues with people that use sales in unethical way. Yeah, everything is sales, the phone you use and the headset using the house you get you to buy it from someone that sells the water that comes to your home is put there by somebody signing the contract. That's sales. Who going to bring the water to our home? What company? PG, e Edison cup, whatever. All everything is based on sales, sales communications. But because there's some people that are shysters, you blame the whole pot. You blame everybody. That's not the way it sells. Sales is sales is community. Sales is service. That's what sales
 
</strong>Michael Hingson ** 16:41
is. Sales is service. That's what it appear. And simple,
 
<strong>Dr Tamir Qadree ** 16:45
yeah, it's not some sheisty guy or woman trying to con you. And no, that's a con person.
 
</strong>Michael Hingson ** 16:51
There are too many of those. There are way too many of those, but never every field. Yeah, in every field, yeah, sure. But what you say is true, sales is service in every sense of the word. And the best sales people are people, people who really understand that and put service above basically anything, because they know that what they do, they can do well, and they can help other people and make money, which is also part of what they do need to do, and that's okay.
 
<strong>Dr Tamir Qadree ** 17:18
And without sales, nothing goes around. Sales is really communication. Sales connecting a product or service, fulfilling the need, getting rid of a pain or something you really don't want to bring you to what you want that sales is fulfilling, is uprooting the pain unfulfilled desire and bringing you to the pleasure side of getting what you need, whether it's food, clothing and shelter, all sales doing a bridging the gap, and the salesperson is a communicator that bridge that gap. And the reward is, once you have two satisfied sides, the company and the individual, the product, and the reward is you get paid to do it, right? So now it's like you're getting paid to do what you love, sure.
 
</strong>Michael Hingson ** 18:01
Well, and there you go, well. So you have, however, been a person who's been very focused on the whole concept of self improvement for quite a while. Yes. So what got you started down that road?
 
<strong>Dr Tamir Qadree ** 18:19
Here's what got me started down that road I'm gonna go way back to Chicago again. I remember I was 13 years old, and my uncle used to get he was a big beer drinker, and he just talked to me, invite me over and my auntie, and he wanted me to talk. He's wanted me he won't hear me talk. I always had these philosophical sayings, even I was 10 years old, philosophical quotes, these ideas that I didn't read, but just came to me, and one day I told him, life is a dream. We're here to play roles, and we leave the earth. You wake up. In other words, there's no real physical body passes on, but you wake up and you're boom, whatever. Anyway, these philosophies like that. And he was at the lake with me trying to catch fish. He was so busy drinking beer and talking, he wouldn't catch no fish. He told me, talk. Keep talking. I kept talking. And so one day, he brought out my other uncle with us, and we sit down at the lake. And my other uncle was saying, I wish he'd Shut up. He turned to me and say, Talk. Listen to this boy talk. He kept doing that. And one day my aunt said this, he brings Tamir over because he want him to talk. That's why he brings them over. So that kind of encouraged me to make me realize that I had something of value, not just talk, something to say, he would ask me. And then I knew, I knew, from then on that I had a place in life to assist and service others will not just talk, but practical ideas to get results. So I've been known that for a very long time, allowed me to be very successful in sales. I've been top producing billion dollar companies allow me to write books and to be on share the stage with some great people like Mark Victor, Hansen and Jim Rohn. It allowed me to get into a space to where I am now, where this flawless confidence that I can be doing half whatever I want to be but I. I'm able to show other people how to do the same. Those are receptive and those that afford me to show that I'm not for everybody. I understand that,
 
</strong>Michael Hingson ** 20:07
right? You can only do what you can do, right? So you started down this, this path of dealing with self improvement, and how did that lead you into metaphysics?
 
<strong>Dr Tamir Qadree ** 20:24
Well, remember now metaphysics and self is the same thing. It's just a different word. It's the same thing. Self improvement come from metaphysics.
 
</strong>Michael Hingson ** 20:31
But what made you decided that you wanted to get, like, an advanced degree in it, and actually get degreed in it
 
<strong>Dr Tamir Qadree ** 20:37
after studying over 1000 books in like a two year period. Literally, literally reading those books. Okay? After going through that kind of I went through a breakthrough in 2005 and I went to a breakthrough session called Breakthrough to success. And the gentleman told me something that's very interesting. I said, in this circle about 50 people around me, like I'm a fish in a fish bowl, he told me, I had high self confidence for low self esteem. In other words, I don't know what self esteem was. I had developed a Harvard vocabulary. I had spoken on stage and coached clients. I was top producing network marketing company. I don't know what self esteem I never thought about what self esteem was. He told me that if, for some reason, it really hit me, it really hit to the core of who I am. What do you mean low self esteem? You have had self confidence. And here's what I went home and I cried that night. I realized that what I realized what that meant, because I accept, I have to accept that, but I did. Here's what that meant. Self esteem is self confidence how you feel you can do outside of you. Self esteem is how you feel about yourself, okay, and there's no one like you. And I realized that self esteem by loving yourself and appreciating yourself, not trying to be anybody else, not trying to wish you with somebody else, not want anybody else, money, fame or fortune, but being you and loving you. When I got that, when I got that, my whole world shifted. Mm, hmm. It shifted from this having this confidence, knowing what I can do. I can communicate and speak and sell, but how do I I wasn't give enough attention to myself and appreciating who I was, my own value and that that go,
 
</strong>Michael Hingson ** 22:08
and that certainly is something that people around you would sense, who who understand how to do that, right?
 
<strong>Dr Tamir Qadree ** 22:16
Well, this guy certainly did, and, yeah, I guess he's the only one that says that, not just me, but other people. I said, Wait a minute. I said, is I never, had never thought about that. Then I wrote a book called from that. I mean, I must have cried for about 30 days straight, every day, tears of joy in my heart. I didn't care about fame or fortune or impressing nobody. I wasn't trying to be this big speaker, this big guy. I'm just being me. I'm I love me. I didn't care about none of that, but myself and what I call God. And from that point on, I begin to really get things come to me that I never have. My mind really opened up to why I didn't care about trying to please anybody I was enjoying every moment. And I wrote a book called reclining master, awaken one minute to healthy esteem. That's when I wrote that book. It talked about, it's like an autobiography. It talked about my journey to understanding that and what happened to me, what what caused me to have low self esteem, what caused not to even understand what self esteem was, and I was a child in that book. Remember the movie The Wolf Man, with Lon Chaney, Cheney, That movie scared be Jesus out of me. My siblings would take me and tell me I was The Wolf Man, Wally Wolf. They call me The Wolf Man, right? And That movie scared me, man, and it really had a psychological effect on my on me growing up, right? I was really, really afraid, and didn't know that that child in me was still afraid. It was afraid all that time. And that's the part that was really hurt by the low self esteem when I discovered that game was on. It was over as far as that. No, I love me. I'm good enough. I am that you're a bet, we're both that that's all there is that was it. Game was on after that.
 
</strong>Michael Hingson ** 23:53
So does the boyfriend scare you today? No, I
 
<strong>Dr Tamir Qadree ** 23:56
laugh at that. Okay, it's funny. That's funny as heck. I laugh at it. It's funny as heck to me and like, Wow. I look at again, like, wow, really, seriously, I can see how that could affect somebody. You tell a little kid something like that.
 
</strong>Michael Hingson ** 24:09
Lon Chaney in that movie, comes across as not having great self esteem. But that's another story.
 
<strong>Dr Tamir Qadree ** 24:16
Look well and i It's not to say I mimic that.
 
</strong>Michael Hingson ** 24:19
I manage that? Yeah,
 
<strong>Dr Tamir Qadree ** 24:23
people too. I get to fight side you bite, people too.
 
</strong>Michael Hingson ** 24:27
So when did you essentially start doing your own business and start working toward coaching and teaching and finding ways to work with clients?
 
<strong>Dr Tamir Qadree ** 24:39
2000 No, 1994 I began to really study the self improvement movement. And I would see guys like Les Brown, that's, wait a minute. Wait a minute. I like that. I was already that. I was already teaching. I was already doing that. I didn't know that was a field. I've told that. Years ago, a guy told me that, and I. The other field, like that. And I started to study those guys and see what they do. And I'm like, really interesting. They're doing their thing, they're talking they're assisting people. Okay, I can do that too. Then I get involved in network marketing. Network marketing is one of those fields where people are. They're some most open to self development I've ever seen out of all the fields, network marketing and direct sales, they are the most open people to self development. They will spend the money on themselves. People spend money on everything, on fancy cars, bigger housing, they need clothing, everything. But they lot of more spend money on good books and to self improve, right? So when I, when I, when I saw that, I said, Wait a minute. Hmm, here we go. Here we go. This is what I want to do. This what we'll do. So I took that with my sales ability, and I started to have that finance me as I go see sales and self improvement. The same thing, the best sales people have charmed character charisma and class. They have charm. Character charisma and class. They ask questions. They seek to see understand other people. They seek to appreciate other people. Those who appreciate it show appreciation. They seek to listen and to learn and to find out what the customer or client want. And they try to match that with that, out of all sincerity, and that's why I love sales. Sales and self improvement go together. Yeah, they go right together.
 
</strong>Michael Hingson ** 26:25
And the best sales people are the ones who will even say, if their product isn't the right product, it won't work,
 
<strong>Dr Tamir Qadree ** 26:32
it won't work. And that's the best coaches, the best anything. If I was coaching the client today, and she's a prospect and we're talking, and I told her that I don't want your money. No, no. This. This is a preliminary call. Okay, here's why. I don't know if I can assist you or not. I don't know what I have will assist your situation. I don't even know you yet. How can I ask you for money? She was so appreciative of that, because most people in our industry, they talk to you one time and offer you something. Wait a minute. You don't know what Michael needs. You haven't even diagnosed him. You heard what he's gonna say. You had a canned thing. You're gonna it was canned what you're gonna say to him. You do what you're gonna say. Well, me, I'm different, Michael, I don't know what I'm gonna say to you. That 30 minute call is really discovery call, sure. And if you qualify, if I qualify, let's set up another call in that call. Then at the end of that call, we may come to something, then I can make your offer. So I feel I can help you at if there's a match, boom. That's what a doctor does. No. Doctor, no. Doctor you go to is going to tell you your jaw hurt. You said, No. Doctor, my thigh hurts. Is a pain? No, your jaw hurts that doctor's a quack. That's a lot of coaches do. A lot of them are quacks. They just read something and they want to apply to micro plat. To Michael, apply to me. That may not even fit me. I may not be the one to help Michael, sure, and I have enough integrity and faith and confidence to command to know that in other way, I don't have commission breath. I'm going to get mine regardless. And nobody can stop
 
</strong>Michael Hingson ** 27:54
it, sure. Well, and again, it's how you operate, and it's the ethics you operate with which is very important. Ethics.
 
<strong>Dr Tamir Qadree ** 28:05
In fact, I it's, this is a shameless plug, but I'm gonna do it anyway. My third doctor I just finished, called conscious business ethics. Conscious business ethics. You see how we went from metaphysics to to the secular world, and Harvard went from the secular world to metaphysics, we both came together now. So we're doing one. I'm doing one now on conscious business ethics, which is a really big issue in business today. Oh yeah, business are more concerned about their bottom line than the people that work for them, until they treat their employees like customers. They always have those problems they don't need,
 
</strong>Michael Hingson ** 28:39
and it's unfortunate, but I think there have always certainly been people who weren't overly ethical, but I think it used to be that a larger number of businesses were more loyal to employees than we see today. Now the response always is, this is what the stockholders want. That's what we have to listen to, and that's all we listen to. And that's just not true.
 
<strong>Dr Tamir Qadree ** 29:05
Not only is it not true, is it not true? What a lot of companies are turned around, well, they begin to understand the value of self improvement, the value of treat the value of leadership versus management, the value of being a boss versus being a leader. There's a difference. Managers push leaders, pull managers tables. Do leaders encourage you. They change languages on how they talk to you, how to present to you. They that you understand. You have a family. This person has a family. Have needs and concerns outside this business, the way a lot of businesses do it now and have done in the past. This the business. This is our life. This what we want, regardless what you want if you fit in or you don't, well, they ran up on a I'm a rhino that never worked with me, brother. I am psychologically unemployable. I will work a job. I have to, even today, if I say it's quote, unquote, have to. I would do I gotta do to get what I gotta get. But I'm a rhino, I'm gonna I'm psychologically and terminally unemployable. I was taught by Yogananda, which is, you. One of my favorite teachers wrote Autobiography of a yoga you may have heard of yoga under and I've been his student for 15 years, and he said something very important that already knew, but he affirmed it, if you're, if you're, if you can't be subordinate to other people. Some, some of us are like that. That's not your style. Then do what you got to do until you get where you get where you got to go, be respectable who you with, take it and then move, but be working your way out of it. Yeah, but I, I've been terminally unemployable all my life. Brother, a renegade.
 
</strong>Michael Hingson ** 30:32
Well, but that doesn't mean that you're not useful part of the system, or trustworthy or reliable. It just means that you operate in a slightly different way than most people are used to doing.
 
<strong>Dr Tamir Qadree ** 30:46
Well, yeah, it means this You're right. It means this You're right. It means that you look into Apple to give you something. I'm going to create my own apple. That's what it means. I'm that kind of person. We need those kind of people. If we didn't, you wouldn't have this laptop. You wouldn't have the technology you have right now. Those people were innovators, entrepreneurs like me, you I'm an entrepreneur. I'm the entrepreneur solopreneur. They want to be apreneurs, and there's not a preneurs Don't even try go to work for somebody else. Don't even try to be apreneur. Some people just don't have it. So no, it doesn't mean anything that. It means that being psychologically employable. Mean that, okay? He is IBM, he is Apple, okay? He is Tesla, he is Cadillac, he is American airline. I'm like that. Whether I achieve that level, it's irrelevant. I'm one of those people that's all. That's it.
 
</strong>Michael Hingson ** 31:36
So for you, who are the typical people who would be your client, who are your typical clients or your target audience today, entrepreneurs.
 
<strong>Dr Tamir Qadree ** 31:49
I mean entrepreneurs in a real sense, those who understand sales and psychology, entertainers, athletes. Why say those people, those in network marketing and sales? Because those people traditionally understand mindset. They're coming to the mindset they they promote the books in their seminars and the reading and bringing the speakers. They're open to they're open to it, to what I have. They're ready for it. They're ready for it. That's my audience. That's my target. And I hold it on target, because people say, Well, my audience is everybody. Well, not true, not true. If you want to catch bass, you go to a bass lake. I have specific audience that I'm targeting, and I'm focused on the article that audience is open and receptive and to level I'm at. I don't teach kindergar. That's not my specialty. Okay, they gotta start too, okay. I teach those people that are in the field that want to get it, they have a glimpse of it, they want to get it now. They're ready. So with me, it's like a university level coaching. It doesn't mean you gotta, you have to, you have to have 10 years in the field. It means that you're open and receptive, to listen, to accept and to work. When I give somebody assignment, if you don't work it, don't talk to me about it, unless you have a question about it. If you didn't work it, I don't talk to you about it. I want you to. I'd rather you fail first, then come back to me, because the other side of failure is success. We got to tweak it or do something. But if you don't do the assignment I give you, let's talk about the next thing, not that we'll talk about that. When you do if you don't do it, I
 
</strong>Michael Hingson ** 33:17
won't talk about it, yeah, unless there's some real, substantial reason why you didn't or couldn't do it, but that's different, but that's a different story.
 
<strong>Dr Tamir Qadree ** 33:26
Amen. I agree with you that that's that's true, brother,
 
</strong>Michael Hingson ** 33:30
that's always a different story, right, right? So you, at the same time, you have to earn money and survive. What are your thoughts about the whole concept of money?
 
<strong>Dr Tamir Qadree ** 33:44
Money is a terrible master, but a wonderful servant. Yeah, money is money is necessary. Money has this place. Money is good, money is not bad, money is not evil, it's not wicked, and nothing like that. Money is neutral. Money serves you according to your level of service and how you expected to serve you, how you think about it. Money is a terrible masculine it's a wonderful servant. Money is that thing where can serve you, but it can be the one of the worst tyrants, second to sex, lust, that is the worst. But let me get back to Money. Money is a tool. Money is energy. That's why they call it currency. And it must flow. If it's not flowing, it ain't growing. If it ain't growing, you ain't knowing you feel me and that mean, that mean you ain't sowing the seed that rhymed. I just made that up, by the way. Good job. I just made that up, dude, off the top of my head, yeah,
 
</strong>Michael Hingson ** 34:37
good job.
 
<strong>Dr Tamir Qadree ** 34:38
This came to me. It happened to rhyme, we learning rhymes. Hickory Dickory Dock, the mouse went up the clock and all that kind of stuff. So that's what I think that's that's money. The concept of money is very fascinating, because money is the most easy thing I've ever manifested. See, money is actually easy to manifest, but people make it hard. Here's why, because they're running. After it. While you're running after it, it's right there in front of you, but you're chasing after it, and you want to knock on other people, to get with a light sheet and still to get it. Some people, some willing to con someone, to do unethical things, to get you to do it like the old commercial. What's this taste good? Like a cigarette should? Well, there's nothing good tasting about tobacco. I always
 
</strong>Michael Hingson ** 35:21
wondered that myself, having never smoked, but yeah, I hear you,
 
<strong>Dr Tamir Qadree ** 35:24
yeah, yeah, but telling you that, telling you that, getting your mind that frame gets you to spend your money. And we're so money conscious. You want to get money. I want to spend, spend, spend, spend, spend, spend. How about respecting the money? How can I make this money circulate? How can I one give something to somebody else in a service or calls? Okay, it's very good to do that, whether you call it tithing or just giving. That doesn't matter with the percentage. It doesn't matter. Give from the heart someone else. And then find a way to circulate that money. That money is actually energy. It will, it comes back to you. It actually comes back to it circulates. You create. You create a universal energy, a Goodwill has nothing to do with religion, politics or nothing, but I just said nothing. I just said has something to do with life and the laws of the universe, albeit which works the same for everybody, for everybody. Mm, hmm.
 
</strong>Michael Hingson ** 36:17
Well, you clearly want to help people, and you want people to obtain results. What do you do? Or how do you how are you able to consistently help entrepreneurs and your clients and so on to achieve dynamic results and positive results? Another way of saying is, what do you do anyway? Go ahead,
 
<strong>Dr Tamir Qadree ** 36:38
right? What do you Well, I'm a content creator. I create content. Okay? I create content. I have a course that's coming out really soon called create dynamic results, and it's a seven transformational steps to show people how to make these subtle mind shifts that become permanent. Okay? And I'm fortunate enough to be the guide through this program. In that program, what they learn to do is how to take those habits, those nagging, nagging habits. See, habits are what make us what we are. Habits. Period, you brush your teeth in the morning. It's a hat bleeding. You gotta think about you're gonna brush your teeth. You're not gonna think about it. You gotta get up and go do it. Period, in the story, you're not gonna more about it. Not gonna say maybe I don't feel like today, you gotta do it Okay. More like them do it okay. And because the habit, because that little bit happens, ingraining your brain, it's like a fluid. It's been ingrained, and it's like a track. Now, as soon as you wake up, soon as you wake up, waking up and open your eyes and get out of bed, is actually a trigger to go brush your teeth. Now it's a trigger, so you got to do it. Well, bad habits are the same way you have habits you don't want. They're the same way those habits you hear certain words or certain things that trigger anger certainly trigger hunger, certain thing will trigger lust, greed or violence or just whatever. Okay, so in order to have the habits that, that, that that that that support you, that benefits you, you have to transmute those by setting yourself on like a seven days. I'm just using seven days right now. Say, say, You tell yourself today I'm not going to get angry, period. Imma, remain calm. Now, when you say that, I guarantee you, I will guarantee you, I'll bet you $25 to a bucket of beans that you're going to get plenty opportunities to get angry that day. People going to say things. They're going to do things you're angry. Now here's the thing. The test is to remember what you said, what you said when it comes, ignore it, and then replace that with a different you keep doing that, you're going to change that habit. Eventually, it may take a year you're going to change that habit. So you've got a habit of procrastinating, not following up on your goals, your plans, not prospecting. You can change that habit by going through certain steps, by changing those grooves in the brain, okay to have that record play. One good example is that is the mother Turkey. The mother Turkey is one of the best mothers in creation. The mother Turkey love that baby, cleans that nurtures that baby. Just really, really, really, really, really, okay. And when that baby chirps, that baby chirps, that baby chirp that the turkey hearts melt. That mother Turkey heart will melt when that baby chirp, period. So now you have let me change some you have this pole cat. Pole cat is the universal enemy of a turkey. When Turkey see a pole cat, that Turkey go crazy and get crazy and want to kill. It this hard to death. Well, there's a spirit one day where they put a pole cat near the turkey, and the turkey went crazy, gonna kill it to protect his young. Well, they had a little walkie, a little radio inside of the a little device inside, the inside of stuffed turkey. That shirt like little baby birds, red Turkey chirp that Turkey. When that pole cat shirt, that Turkey was disarmed, that Turkey nurtured the phony pole cat. Cause of that chirp, nurtured it. Heard that shirt. That's what habits are. You're a certain sound, and you act like a robot. So actually, we're puppets on a string. This is getting a little deeper that. That's, in essence, what it is. So in assisting people how to change those habits and. Then how to concentrate Focus. Focus is so big in self improvement. All people great success have great focus skills, but very few people teach you how to focus. Have anyone ever taught you how to focus? Very few people have techniques like that how to focus. Then there's self analysis. When you self analysis, you analyze yourself. Then there's willpower, which is creative power. Then there's transportation and sexual energy, and then the words you speak to yourself, those six or seven things I just named, are the key and foundational to all of our success.
 
</strong>Michael Hingson ** 40:31
The only thing I would add to that are the words that your inner voice is saying to you, and you need to learn to listen to them.
 
<strong>Dr Tamir Qadree ** 40:36
That's and that's what I said about that self analysis. Yeah, right, right. And that's where you come in, concentrate and meditation, yeah. And so one thing about meditation really quickly, real quick meditation people, especially a lot of religious people, think, well, I'm this or that. I'm a Christian, Muslim or Judas or Jew or Buddhist. I don't do that meditation stuff. Stop, stop, stop. Here's where knowledge becomes power when you understand and use it. When you want to get stronger arms, you can do push ups when you want to shoot. Be a better shooter in basketball, you practice the shots anything you want. You practice Okay, in order to strengthen your mind, where you have the one point of focus on where you're calm you meditation is an exercise of the mind. That's it. No matter what religion you are, be quiet and learn how to calm down, to quiet the thoughts, all distracting thoughts. Once you quiet the thoughts, and then that lake becomes clear without any ripples, and you see the pure reflects of the moon, that's gonna become calm. That's when you get some stuff done. Now you can focus on that thing with laser focus and get it done. Nothing great was ever done without laser focus, ever? There are no accidents,
 
</strong>Michael Hingson ** 41:46
right? Well, and also just the whole idea of clearing your mind, letting yourself calm down. It's perfectly okay to ask yourself, How do I accomplish this? The problem with most people is they won't listen for the answer, no. And whether you want to say it's God telling you your inner voice or whatever, it's really all the same thing. But the problem is, people won't listen. And then when they get the answer, they go, it can't be that simple. People don't listen to that inner voice.
 
<strong>Dr Tamir Qadree ** 42:20
It's very powerful. I meant to the inner voice thing. I love meditation. I love doing it as once a little girl in the church, she's a Catholic, and she was she whenever, I believe the church, she'd sit there about 10 or 15 minutes every week. And so the cardinal, whoever given the service, came here and said, How you doing, little girl, when she stopped, Hi, how are you? I noticed after every service, everybody leave the chapel. Your parents leave outside too. But every Sunday, little girl, you sit here, I think she's about 12 years old, you sit here, and you keep praying. And he asked her, why may I ask? Why? Why? Why you do it like that? She said, Because. Now, watch this out of the mouth of babes, because everybody's praying to God. I want to hear what God has to say to has to say to me. Mm hmm. I want to listen. Bam. Mic drop. That's it. Mm hmm. Mic drop. That's how powerful being quiet in meditation is meditation exercising the mind. So if you say, Well, I'm a Christian, a Muslim, a Jew, I'm a Baha that doesn't matter. Meditation had nothing to do with that. It has nothing to do with that. Has them do it like you said, Brother internally, who you are, your inner self. This is that still small voice. And by the way, all those religions say that, but few people understand that. They all say the same. They all said the same thing. I know because I study them. I studied the world religions. I studied Buddhism, Islam, Christianity, Kabbalah. I studied new thought. I studied that stuff. I love it, but I understood something about it that we're all actually one. We're what we're actually one,
 
</strong>Michael Hingson ** 43:56
viewed as the many. Do you generally find that you can get through to people who want to be your clients. Or how does that work?
 
<strong>Dr Tamir Qadree ** 44:06
Can you repeat that, please?
 
</strong>Michael Hingson ** 44:07
Okay, so somebody comes to you and says, I really want to hear what you have to say. I want to learn from you. And you've talked about the fact you don't teach kindergarteners. You you teach people who are further along the process. Do you? Do you ever miss assess or find that you're not teaching the right person or they just don't want to listen to you once you get started and working with them?
 
<strong>Dr Tamir Qadree ** 44:29
I've never had that happen. I thank God never. I'll tell you why. When people come to me, okay, people want to make money, they want to increase their sale, they want to increase their contact, they want to increase their network. They will increase their productivity by me showing them how to increase their transformative value, to enhance their performative value, to get to the results they want. Here are the results we talk about. We talk about what they want. Now see when I'm talking to you right. Now, give me the philosophy, but the coaching is very different. The floats, the culture is actually the philosophy in action with what they're doing. You. I use the language they're doing, interacting what they're doing, how their prospect, who they're talking to, the attitude they have, the ideas how to shift certain things. What goals you hitting right now? Okay, what do you do? What what's what's the top person in the company doing? What are you doing? How do you rate yourself to that? What are you doing right now? Let me show you how to increase that by 25% 50% in the next month. Let me show you how to increase that. So I'll take what they're doing and I'll remember now all what I'm saying is good, but if you can't take it to fit the people and make it practical, it's just talk. All books, all books, religious or whatever, are just dead writings. Until you make them come alive, we have to make them come alive. So I take what I'm take talking now, and I apply it to the network marketing, the sales, the people, into coaching, the mind technology, you have to apply it. So I never had that problem. I haven't I thank the Creator for that. Never had that issue. Never, never had that because anyone even hit
 
</strong>Michael Hingson ** 45:59
that, yeah, because you've had people that that when you accept them as a client, you've you've communicated with them, you've assessed what their needs are. They tell you what their needs are, and you come to agreement as to they're going to listen to you to deal with fulfilling those needs, right?
 
<strong>Dr Tamir Qadree ** 46:17
You're going to follow it like in my in my course, that I'm at the part of the course creator. I'm court doing the videos right now, the intro and outro and all that. This one thing my class got to understand. When you get this course, if you don't do the work, don't talk to me about it. Now, if something come up where you can't get it done, you need a way to get it done. Let's talk. But you just didn't do it. You have not earned the right to come to me and tell me that, which is what I have to work before, right? Yeah, talk about before. So, so I'm really into getting you to move and to feel that result. See, everything is result of something, and you need to prove that to yourself. And no one can do that, but you, no one's gonna do but you, no one can do but you, no one should do but you, damn it. You should do it, but you can be guided,
 
</strong>Michael Hingson ** 47:07
that's right, to how to do it. But then you have to make, but you have to make the choice to do it.
 
<strong>Dr Tamir Qadree ** 47:14
That's right, see, and I don't care if it's Warren Buffett, I'll give you example about here's what coaching is all about, and mentoring is all about it's all about human beings having two things that they want to do. They want to avoid pain and suffering and gain pleasure, reach the desire. There's only two motivators we have. There are no other motivators, no other motivators in the universe. We only have two motivators, to avoid suffering and pain and to seek happiness and feel the desire. Okay? The idea is to solve the pain puzzle so that the person, place or thing, can enjoy the pleasure principle. If I can solve I don't give a warren buffett right now. If Warren Buffett, with all his billions, would approach me right now, if he had a problem that no one could solve all his life and it gnaws at him, he won't answer to it. He's dreamed about all these years. And if he met me right now and he felt that that's the one he can solve that problem. He would hire me right now. He would hire me right now. That's right, yep. Well, it doesn't matter how much money you have. When I learned that, when that dawn upon me, game on for anybody. There are people out there that are my clients, and I know it. I don't care how what your status is. I'll give you the king of England or the pet the United States. I don't care if you the Grand Poobah. I don't care if you have a trillion dollars in the bank. If you got an issue, and I'm the one you see can solve it, you're going to pay me, and I'm going to work with you, period. That's the commitment, though, there are no boundaries, right?
 
</strong>Michael Hingson ** 48:39
That's That's the commitment. You are committing to do it. You're committing to help. You're committing to bring your skills to it. Bring my
 
<strong>Dr Tamir Qadree ** 48:47
skill set to it. I don't have to have as much money as you to do it. I ain't got to have a bigger home than you to do that. I ain't got to be Michael Jordan to help. Michael Jordan if he had the problem of pain. So I don't have to be that. Once people that coach and teach get past that. A lot of my scared, why that person can't? Oh, hold on, I might have a answer to a thing that Anthony Robbins need help with. We all need some growth and development. We all do until we reach that level of a certain level where we're there and we're just helping other people. But most of us, most of us, 99% of us or more, have pain problems, get who you are and give you a story about Joseph in the Bible. You've heard the story about Joseph in the Bible, how Joseph was sold into slavery by his brothers. Okay? He sold slavery by his brothers into prison, something he didn't do. And while he was in prison, he began to be known as his philosophy and his work and his spirituality. And people would talk to him. So one guy got out, Joseph said, Please tell the king, yada ya, or whatever. The guy got out and forgot about Joseph. Then tell Well, years more, more years passed by. Another guy got out. He went and told the king, or whatever, about Joseph. I know a guy can solve your dreams. I'm paraphrasing the story. And the king asked Joseph to come out. He's, I heard you can solve my problems. And. Joseph told him how to solve his problem. Well, Joseph became a billionaire overnight. Yeah, he solved the king's problem. That's not the exact story, but you see, no. So it doesn't matter who you are or your status in life, once you get past that thinking, well, I ain't, I can't do this. I only live in No, no, no, no, no, no. They do it work. It's like, it's like, it's like, needing, getting to car accident, okay? And your stomach is you got a gas in your stomach, okay? And say you're multi billionaire, okay? Or say you the biggest athlete in the planet or the richest king in the world, you're not going to say how much money that doctor make, or nothing like that. You're going to say, Please heal me. You don't care about that. That doctor had the skill to heal you to take care, and that's you want to take care. That's all you want. Gotta say, I don't want that doctor flying so and so from so and so. You're not gonna do that. And a lot of people understand that when you have something to give, you give it. You hone your skills, you bunker down, you walk with thoughtless confidence, command, you have the self esteem, doing the ambient maybe move forward. That's why I work with entrepreneurs and I will work with people that are not on that low. Get me wrong. Now, I'm not saying I will work with people that are newbies. All depends on the newbie. If they want sales training, I'll give it to them. Yes, I'll give it to them. They want sales training. They want training on how to close, how to be better communicated. Sales are the communication daughter, a daughter of charm character, Chris man, class, and the more charm character, charisma and class you add in appropriate form, you're able to connect, communicate and close. That's seven C's, yep, sell the seven C's.
 
</strong>Michael Hingson ** 51:36
I counted four. Where are the other three? Charm, charm characterism
 
<strong>Dr Tamir Qadree ** 51:40
in class. That's four, communicate, connect and close.
 
</strong>Michael Hingson ** 51:44
Okay, just checking on you, because once
 
<strong>Dr Tamir Qadree ** 51:47
you have those four, you open to bed. Line of communication. Add some more things in there. As far as you know, psychology and persuasion tools. Now you're connecting. Once you connect, then you can close.
 
</strong>Michael Hingson ** 51:59
There you go. Just wanted to make sure we got to all seven.
 
<strong>Dr Tamir Qadree ** 52:02
We got all Thank you. Thank you for holding me to that.
 
</strong>Michael Hingson ** 52:06
No, I hear exactly what you're saying, and it is, it is so important to do that. So tell me what you know, with all the things that you're doing, you're clearly a person who cares, what's your take on giving back and charity and so on?
 
<strong>Dr Tamir Qadree ** 52:26
Everything, everything, everything. And I'll tell you why I say everything, everything is a result of something the universe and life is always giving me something. Mm, hmm. See, life is what I call the creator's gift to us. What we give back is our gift to the creator for being on this planet. We are creators. Giving is a natural part of your being, who you are, your power. When you're your power, you can give from the heart, okay? And when you give, believe me, it's going to come back to you anyway. Now you don't give it for it to come back. You give it because you want to service and love because you you realize that we're one giving, giving from the heart empowers you. You want to feel empowered give you want to feel empowered every time somebody get paid, give something. I don't care if it's 10% of 5% give from your heart and keep it to yourself. Yeah, much as you can. Keep it to yourself, because you spoil your own goods. Keep it to yourself and let it flow the way it's going to flow, and then you will grow, and then you'll know, yep, how it goes. That Ryan too. I just made that up. That pretty
 
</strong>Michael Hingson ** 53:36
well rhymes, yeah, but, but it's true. It's true. Too many people have to show off. Oh, I gave a million dollars to this charity. The problem is, you're not you shouldn't be doing it for notoriety. You should be doing it because it's the right thing to do. It's what you want to do.
 
<strong>Dr Tamir Qadree ** 53:55
If somebody found out that's different, like Warren Buffett is one of my favorite. Warren Buffet is one of my favorites. Warren Buffett is one of the most humble giving people. His money 70 billion he gave out. It got out there because there's so much money. I bet he didn't, he didn't promote that. Okay, now I look, I look at one athlete. I won't mention a name here, always, they always say about how much he gives and how much he gives. And build this and build that. Always talk about that, about that guy, the other guy they compare him to, never opens his mouth about his giving. He gives all the time. Never opens his mouth. One guy always told me what he gives, and I said to myself, dude, that that that's taboo. This the opposite of giving. I'm not saying your heart ain't in it, but you're allowing this narrative to be there without comment on the narrative that's it's that is personal, that, in fact, giving to me is sacred. It is sacred. You're giving to help humanity, other people, my gift, my charity, which I have to do today, by the way, I don't have to. I choose to, and I love to. I've been doing it for years. Something I tell them, put it here. Put it there today. And last week, I. Told them, put it wherever you think is needed best. Take this money, put it here, or you give money to local food bank. Don't tell nobody. Just give it to them. A lot of people, a lot of religious people, think this, well, I'm going to give this or that. They call it as a cat. In Islam, they call it tithing and and Christian Judeo religions, they call it something else, here, there, whatever you call it. And they people try to teach this take to the point of points where you receive spiritual enlightenment. That's where you give to and but it goes further than that. The reason why people gave to certain institutions in those days, because the church of the temple, or where religion is the only place to go, where people to give and service people. Now, you have food banks and everything. You have clothing drives in it, so you can give many more places. And it's still spiritual. You're still fulfilling your spiritual need, because you're doing it from the heart you should be anyway, yeah, so that that expands your giving. So I was at a place once where I was, it's got to be over here. No, it don't, no, it don't be there. Had to be a place where, you know, you're giving that's doing good for the people with with the right blessing in your heart. Yeah. And the right intent is the intent that matters is the intent matters are judged by their intentions. Period in the story, care who you are, your attention, and that's what draws it back to you. That's what metaphysics all about, yeah.
 
</strong>Michael Hingson ** 56:17
So when you're working with clients and people and organizations and so on. What is your main objective? I think my mind about this, but I'd love to hear you know, kind of in summary, what would you say your main objective is?
 
<strong>Dr Tamir Qadree ** 56:30
My main objective is assist individual in the transformative process of transforming their mind, set their quality the way they think. Because how you think is what creates? Remember that there's opportunity everywhere, but we actually create those opportunities. Instead, look for opportunities. Look within. We create opportunities. We really do. We actually draw things to us. But my goal is to help them to transform, okay, to get from the pain pleasure, pain puzzle, solve the pain puzzle, lack of sales, lack of clients, not being able to write that book, not getting where they want to be, not having living life they won't live to enjoy the pleasure principle of solving that puzzle to that's my goal, to increase those sales, to increase the to increase the magnetism And the transferability and the adaptability, to increase your performative value. If you have a goal, and say your goal is 100,000 this year, and you have a job, for instance, where you're doing that, and you only have 70,000 Okay, and it says in July, you want to get that 30,000 for sure, or more. Oh, I can help. I can help many people do that. I don't have to have done that in that job myself. It doesn't matter. I don't have to have a million dollars. Doesn't million dollars. Doesn't matter. I can assist you in doing that, but I will only know that if you're the one, if you're the one for me to coach, but I can assist you in getting to that, reaching that goal. Okay? Because there are certain principles. Remember now, everything resulted something. Kobe Bryant is one of my favorite. I use Kobe Bryant. Kobe Bryant copy Michael Jordan. No one doubts that he got Michael Jordan. Okay, period. I tell people all the time, there's nothing wrong with being a copycat, as long as you copy the Right cat. Yeah, he copied Jordan. He wasn't trying to be Jordan. He's trying to be himself. He wasn't trying to be him. People misunderstood that he may have tried that in the beginning, but he learned Be yourself. There's nothing wrong with taking something someone else has, because noone owns anything. We're all one. So I show people how to since everything resulted something, find out what Mike did, what Michael did, Michael is it hinderson, yes, what Michael Hickson did? How he did it? If you can talk to him, ask him questions and adapt your lifestyle to that, to get some of the same results, because one plus one still equals two. It's universal in the story. Put your mind. If you put your mind to it, you can do it. Put your back into it. Put your spine into it, put your karma and focus on it. Cut the TV off. Stop scrolling on internet. Stop all the games. Stop chasing women or men. Tone down the lust. I have ways to do that too, the greed, okay, and the anger. I have techniques to that too. I've been there, trust me, I've been there. I'm a master at it. I've been there before, so I know how to destroy it. I've been taught how to every day is a battle. Things come to me too. I say, I'm gonna do a certain thing today. But here's the thing about me. Now, I said, you know, I'm not getting angry. That's not going to happen if I said that. Oh, believe me, people are going to say things and do things that will normally, and I know it. Here's the point I'm at. Now, I'm ready. I'm ready for it. Oh yeah, they got Oh yeah. Every time you knock it out, you just strengthen the habit of not you become the master. You become a master every day, more of a master every day, until you become that. Then you are that I am, that you're that we're all that that's all there is. Yeah, money is a good thing. Have money. Get money. Get all the money you can get. I can use a trillion dollars me. Now you might ask me, Tamir, what you do? Trinidad. Can I'm the kind of guy you should want to have a billion dollars, billions of dollars. Why? Because you know what I'll do with it. At least. You know you know what I say I'll do with it. It ain't just for me. I don't need that to live. But boy, the things I could do, the program I could build, assist people, the schools I can build, the housing I teach people self esteem, which is very important. Things I do to begin to Oh, my God, if you're into stuff like that, then you cheer people like me on, because that's who I am. I've been that way all my life, all my life. I'm not bragging, Brother, I've been away all my life.
 
</strong>Michael Hingson ** 1:00:36
I understand. I hear exactly what you're saying. And the bottom line is that we, we all have opportunities, we all have gifts, we all have challenges, and we need to recognize it, and we need to learn how to move forward. And you have certainly given, I think, a lot of insight in in ways to do that. Well, if people want to reach out to you, how do they do that?
 
<strong>Dr Tamir Qadree ** 1:01:01
Well, you can go to you can email me at Dynamicyou@gmail.com dynamic y, o u@gmail.com I do mean dynamic u, because dynamite explodes and creates new scenes. Dynamic, dynamic, yeah, dynamic u@gmail.com you can also, you want to reach out to me if you want to get a complimentary coaching session with me. There's there's no money involved. Keep your credit card at home. Don't worry about it. I want to give you a 30 minute talk. Just talk your 30 minutes about you and your your career and what you're doing. Think if you I may be able to assist you with any problems you may have. And you go to coach dot the dean of dynamic <a href="http://results.com" rel="nofollow">results.com</a> coach that the dean of dynamic <a href="http://results.com" rel="nofollow">results.com</a>. Get on my calendar, and I will gladly stand with you and do a 30 minute consultation and possibly a follow up. Okay, consultation, depending on where it goes. Now, you get on my calendar, my calendar, I it's not a sales pitch, but do not get on my calendar. Try to sell me anything.
 
</strong>Michael Hingson ** 1:01:57
Either. Don't, please don't do that and say that website, once more, coach.
 
<strong>Dr Tamir Qadree ** 1:02:02
Dot the dean of dynamic <a href="http://results.com" rel="nofollow">results.com</a>. Yeah, for a 30 minute movie consultation. And here's a quick way to get a hold of me. If you go to learn, learn. Dot Tamir <a href="http://cadre.com" rel="nofollow">cadre.com</a>, my name, learn, you will get sign up for a free checklist, and it talks about habits. It talks about willpower, self analysis and transmutation. That's a free checklist you can get, you can study. Just enter your email address and you get the get the checklist.
 
</strong>Michael Hingson ** 1:02:30
Okay, well, Tamir, I want to thank you very much for being here and clearly providing a lot of insights and a lot of good information that I hope people will take to heart and use and that people will reach out to you. You presented a lot of good ideas by any standard. So I really hope people will do that. And I hope all of you listening out there appreciate this, and also I hope that you like the episode and that you'll go give us a five star rating wherever you're watching or listening to the podcast we value that love to hear from you. You can reach out to me. Tamir is giving you his information. You can reach out to me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, w, w, w, dot Michael hingson, that's m, I, C, H, A, E, L, H, I N, G, S O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, but those ratings are invaluable to us, and also if you know anyone else, and Tamir, of course, you as well. If you know anyone else who you think ought to be a guest, love to hear about it. Please, let us know. Introduce us. We're always looking for more people to come on, unstoppable mindset. Podcast, well again. Tamir, I want to thank you. This has been wonderful, and I really appreciate you taking the time to be here with us today.
 
<strong>Dr Tamir Qadree ** 1:03:48
It was an honor and pleasure being here, and may you continue to prosper and grow and doing a great work. It's an honor to be with someone of your stature, where you've been. I admire you. I appreciate you, and thank you for giving me the opportunity. It is you that's given to me. And May it come back to you a limited fool. You are a good man. You my man. Are Good man.
 
</strong>Michael Hingson ** 1:04:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Dean of Dynamic Results with Dr. Tamir Qadree</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0e01a89e-08d2-4b02-9ad6-eee42ec2de88.mp3?source=rss&amp;ext=asset.mp3" length="95422890" type="audio/mpeg" />
<itunes:episode>371</itunes:episode>
</item>
<item><title>Episode 370 – Unstoppable Game Designer, Author and Entrepreneur with Matt Forbeck</title>
<guid isPermaLink="false">https://pinecast.com/guid/3156505e-26c5-46cc-8652-d67602992ae6</guid>
<pubDate>Fri, 12 Sep 2025 11:00:42 -0000</pubDate>

<itunes:duration>01:01:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1f295ca8-400a-4f36-9f2f-44888e37e6b5/UM370-Matt_Forbeck-Coverart.jpg" />
<description><![CDATA[<p>Matt Forbeck is all that and so much more. He grew up in Wisconsin as what he describes as a wimpy kid, too short and not overly healthy. He took to gaming at a pretty early age and has grown to be a game creator, author and award-winning storyteller.
 
Matt has been designing games now for over 35 years. He tells us how he believes that many of the most successful games today have stories to tell, and he loves to create some of the most successful ones. What I find most intriguing about Matt is that he clearly is absolutely totally happy in his work. For most of Matt’s career he has worked for himself and continues today to be an independent freelancer.
 
Matt and his wife have five children, including a set of quadruplets. The quadruplets are 23 and Matt’s oldest son is 28 and is following in his father’s footsteps.
 
During our conversation we touch on interesting topics such as trust and work ethics. I know you will find this episode stimulating and worth listening to more than once.
 
 
<strong>About the Guest:</strong>
 
Matt Forbeck is an award-winning and <em>New York Times</em>-bestselling author and game designer of over thirty-five novels and countless other books and games. His projects have won a Peabody Award, a Scribe Award, and numerous ENnies and Origins Awards. He is also the president of the Diana Jones Award Foundation, which celebrates excellence in gaming. 
 
Matt has made a living full-time on games and fiction since 1989, when he graduated from the Residential College at the University of Michigan with a degree in Creative Writing. With the exception of a four-year stint as the president of Pinnacle Entertainment Group and a year and a half as the director of the adventure games division of Human Head Studios, he has spent his career as an independent freelancer.
 
Matt has designed collectible card games, roleplaying games, miniatures games, board games, interactive fiction, interactive audiobooks, games for museum installations, and logic systems for toys. He has directed voiceover work and written short fiction, comic books, novels, screenplays, and video game scripts and stories. His work has been translated into at least 15 languages.
 
His latest work includes the <em>Marvel Multiverse Role-Playing Game Core Rulebook</em>, the <em>Spider-Verse Expansion, Monster Academy</em> (novels and board game), the <em>Shotguns &amp; Sorcery 5E Sourcebook</em> based on his novels, and the <em>Minecraft: Roll for Adventure</em> game books. He is the father of five, including a set of quadruplets. He lives in Beloit, Wisconsin, with his wife and a rotating cast of college-age children. For more about him and his work, visit <a href="http://forbeck.com/" rel="nofollow">Forbeck.com</a>.
 
<strong>Ways to connect with Matt:</strong>
 
Twitter: <a href="https://twitter.com/mforbeck" rel="nofollow">https://twitter.com/mforbeck</a>
Facebook: <a href="https://www.facebook.com/forbeck" rel="nofollow">https://www.facebook.com/forbeck</a>
Bluesky: <a href="https://bsky.app/profile/forbeck.com" rel="nofollow">https://bsky.app/profile/forbeck.com</a>
Threads: <a href="https://www.threads.net/@mforbeck" rel="nofollow">https://www.threads.net/@mforbeck</a>
Instagram: <a href="https://www.instagram.com/mforbeck/" rel="nofollow">https://www.instagram.com/mforbeck/</a>
LinkedIn: <a href="https://www.linkedin.com/in/forbeck/" rel="nofollow">https://www.linkedin.com/in/forbeck/</a>
Website: <a href="https://www.forbeck.com/" rel="nofollow">https://www.forbeck.com/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi everyone, and welcome to another episode of unstoppable mindset today. We get to play games. Well, not really, but we'll try. Our guest is Matt Forbeck, who is an award winning author. He is a game designer and all sorts of other kinds of things that I'm sure he's going to tell us about, and we actually just before we started the the episode, we were talking about how one might explore making more games accessible for blind and persons with other disabilities. It's, it's a challenge, and there, there are a lot of tricks. But anyway, Matt, I want to welcome you to unstoppable mindset. We're glad you're here.
 
<strong>Matt Forbeck ** 02:02
Well, thank you, Michael for inviting me and having me on. I appreciate it.
 
</strong>Speaker 1 ** 02:06
I think we're going to have a lot of fun, and I think it'll work out really well. I'm I am sure of that. So why don't we start just out of curiosity, why don't you tell us kind of about the early Matt, growing up?
 
<strong>Matt Forbeck ** 02:18
Uh, well, I grew up. I was born in Milwaukee, Wisconsin. I grew up in a little town called Beloit, Wisconsin, which actually live in now, despite having moved away for 13 years at one point, and I had terrible asthma, I was a sick and short kid, and with the advent of medication, I finally started to be healthy when I was around nine, and Part of that, I started getting into playing games, right? Because when you're sick, you do a lot of sitting around rather than running around. So I did a lot of reading and playing games and things like that. I happen to grow up in the part of the world where Dungeons and Dragons was invented, which is in Lake Geneva, Wisconsin, about 30 miles from where I live. And because of that I was I started going to conventions and playing games and such, when I was about 12 or 13 years old. I started doing it when I was a little bit older. I started doing it professionally, and started doing it when I was in college. And amazingly enough, even to my own astonishment, I've made a career out of it.
 
</strong>Speaker 1 ** 03:17
Where did you go to college? I went to the University
 
<strong>Matt Forbeck ** 03:21
of Michigan over in Ann Arbor. I had a great time there. There's a wonderful little college, Beloit College, in my hometown here, and most of my family has gone to UW Milwaukee over the years. My parents met at Marquette in Milwaukee, but I wanted to get the heck out of the area, so I went to Michigan, and then found myself coming back as soon as we started having
 
</strong>Speaker 1 ** 03:42
kids well, and of course, I would presume that when you were at the University of Michigan, you rooted for them and against Ohio State. That was
 
<strong>Matt Forbeck ** 03:50
kind of, you know, if you did it the other way around, they back out of town. So, yeah, I was always kind of astonished, though, because having grown up in Wisconsin, where every sports team was a losing team when I was growing up, including the Packers, for decades. You know, we were just happy to be playing. They were more excuse to have beers than they were to cheer on teams. And I went to Michigan where they were, they were angry if the team wasn't up by two touchdowns. You know, at any point, I'm like, You guys are silly. This is we're here for fun.
 
</strong>Speaker 1 ** 04:17
But it is amazing how seriously some people take sports. I remember being in New Zealand helping the Royal New Zealand Foundation for the Blind. Well now 22 years ago, it's 2003 and the America's Cup had just finished before we got there, and in America beat New Zealand, and the people in New Zealand were just irate. They were complaining that the government didn't put enough money into the design of the boat and helping with the with the yacht and all that. It was just amazing how seriously people take it, yeah,
 
<strong>Matt Forbeck ** 04:58
once, I mean, it becomes a part of your. Identity in a lot of ways, right for many people, and I've never had to worry about that too much. I've got other things on my mind, but there you go.
 
</strong>Speaker 1 ** 05:08
Well, I do like it when the Dodgers win, and my wife did her graduate work at USC, and so I like it when the Trojans win, but it's not the end of the world, and you do need to keep it in perspective. I I do wish more people would I know once I delivered a speech in brether County, Kentucky, and I was told that when I started the speech had to end no later than preferably exactly at 6:30pm not a minute later, because it was the night of the NCAA Basketball Championship, and the Kentucky Wildcats were in the championship, and at 630 everyone was going to get up and leave and go home to watch the game. So I ended at 630 and literally, by 631 I timed it. The gym was empty and it was full to start with.
 
<strong>Matt Forbeck ** 06:02
People were probably, you know, counting down on their watches, just to make sure, right?
 
</strong>Speaker 1 ** 06:06
Oh, I'm sure they were. What do you do? It's, it is kind of fun. Well, so why did you decide to get started in games? What? What? What attracted to you, to it as a young person, much less later on?
 
<strong>Matt Forbeck ** 06:21
Well, I was, yeah, I was an awkward kid, kind of nerdy and, you know, glasses and asthma and all that kind of stuff. And games were the kind of thing where, if you didn't know how to interact with people, you could sit down at a table across them and you could practice. You can say, okay, we're all here. We've got this kind of a magic circle around us where we've agreed to take this one silly activity seriously for a short period of time, right? And it may be that you're having fun during that activity, but you know, there's, there's no reason that rolling dice or moving things around on a table should be taken seriously. It's all just for fun, right? But for that moment, you actually just like Las Vegas Exactly, right? When there's money on the line, it's different, but if you're just doing it for grins. You know, it was a good way for me to learn how to interact with people of all sorts and of different ages. And I really enjoyed playing the games, and I really wanted to be a writer, too. And a lot of these things interacted with story at a very basic level. So breaking in as a writer is tough, but it turned out breaking as a game designer, wasn't nearly his stuff, so I started out over there instead, because it was a very young field at the time, right? D and D is now 50 years old, so I've been doing this 35 years, which means I started around professionally and even doing it before that, I started in the period when the game and that industry were only like 10 or 15 years old, so yeah, weren't quite as much competition in those
 
</strong>Speaker 1 ** 07:43
days. I remember some of the early games that I did play, that I could play, were DOS based games, adventure. You're familiar with adventure? Yeah, oh, yeah. Then later, Zork and all that. And I still think those are fun games. And I the reason I like a lot of those kinds of games is they really make you think, which I think most games do, even though the video even the video games and so on, they they help your or can help your reactions, but they're designed by people who do try to make you think,
 
<strong>Matt Forbeck ** 08:15
yeah. I mean, we basically are designing puzzles for people to solve, even if they're story puzzles or graphic puzzles or sound puzzles or whatever, you know, even spatial puzzles. There the idea is to give somebody something fun that is intriguing to play with, then you end up coming with story and after that, because after a while, even the most most exciting mechanics get dull, right? I mean, you start out shooting spaceships, but you can only shoot spaceships for so long, or you start out playing Tetris, and you only put shapes together for so long before it doesn't mean anything that then you start adding in story to give people a reason to keep playing right and a reason to keep going through these things. And I've written a lot of video games over the years, basically with that kind of a philosophy, is give people nuggets of story, give them a plot to work their way through, and reward them for getting through different stages, and they will pretty much follow you through anything. It's amazing.
 
</strong>Michael Hingson ** 09:09
Is that true Dungeons and Dragons too?
 
<strong>Matt Forbeck ** 09:13
It is. All of the stories are less structured there. If you're doing a video game, you know you the team has a lot of control over you. Give the player a limited amount of control to do things, but if you're playing around a table with people, it's more of a cooperative kind of experience, where we're all kind of coming up with a story, the narrator or the Game Master, the Dungeon Master, sets the stage for everything, but then the players have a lot of leeway doing that, and they will always screw things up for you, too. No matter what you think is going to happen, the players will do something different, because they're individuals, and they're all amazing people. That's actually to me, one of the fun things about doing tabletop games is that, you know, the computer can only react in a limited number of ways, whereas a human narrator and actually change things quite drastically and roll. With whatever people come up with, and that makes it tremendous fun.
 
</strong>Speaker 1 ** 10:04
Do you think AI is going to enter into all that and maybe improve some of the
 
<strong>Matt Forbeck ** 10:09
old stuff? It's going to add your end to it, whether it's an ad, it's going to approve it as a large question. Yeah. So I've been ranting about AI quite a bit lately with my friends and family. But, you know, I think the problem with AI, it can be very helpful a lot of ways, but I think it's being oversold. And I think it's especially when it's being oversold for thing, for ways for people to replace writers and creative thinking, Yeah, you know, you're taking the fun out of everything. I mean, the one thing I like to say is if, if you can't be bothered to write this thing that you want to communicate to me, I'm not sure why I should be bothered to read this thing well.
 
</strong>Speaker 1 ** 10:48
And I think that AI will will evolve in whatever way it does. But the fact of the matter is, So do people. And I think that, in fact, people are always going to be necessary to make the process really work? AI can only do and computers can only do so much. I mean, even Ray Kurzweil talks about the singularity when people and computer brains are married, but that still means that you're going to have the human element. So it's not all going to be the computer. And I'm not ready to totally buy into to what Ray says. And I used to work for Ray, so I mean, I know Ray Well, but, but the but the bottom line is, I think that, in fact, people are always going to be able to be kind of the, the mainstay of it, as long as we allow that, if we, if we give AI too much power, then over time, it'll take more power, and that's a problem, but that's up to us to deal with?
 
<strong>Matt Forbeck ** 11:41
No, I totally agree with that. I just think right now, there's a very large faction of people who it's in their economic interest to oversell these things. You know, people are making chips. They're building server farms. A lot of them are being transferred from people are doing blockchain just a few years ago, and they see it as the hot new thing. The difference is that AI actually has a lot of good uses. There's some amazing things will come out of llms and such. But I again, people are over the people are selling this to us. Are often over promising things, right?
 
</strong>Speaker 1 ** 12:11
Yeah, well, they're not only over promising but they're they're really misdirecting people. But the other side of it is that, that, in fact, AI as a concept and as a technology is here, and we have control over how we use it. I've said a couple times on this this podcast, and I've said to others, I remember when I first started hearing about AI, I heard about the the fact that teachers were bemoaning the pack, that kids were writing their papers just using AI and turning them in, and it wasn't always easy to tell whether it was something that was written by AI or was written by the student. And I come from a little bit different view than I think a lot of people do. And my view basically is, let the kids write it if with AI, if that's what they're going to do, but then what the teacher needs to do is to take one period, for example, and give every student in that class the opportunity to come up and defend whatever paper they have. And the real question is, can they defend the paper? Which means, have they really learned the subject, or are they just relying on AI,
 
<strong>Matt Forbeck ** 13:18
yeah, I agree with that. I think the trouble is, a lot of people, children, you know, who are developing their abilities and their morals about this stuff, they use it as just a way to complete the assignment, right? And many of them don't even read what they turn in, right, right? Just know that they've got something here that will so again, if you can't be bothered to read the thing that you manufactured, you're not learning anything about it,
 
</strong>Speaker 1 ** 13:39
which is why, if you are forced to defend it, it's going to become pretty obvious pretty fast, whether you really know it or not. Now, I've used AI on a number of occasions in various ways, but I use it to maybe give me ideas or prepare something that I then modify and shape. And I may even interact with AI a couple of times, but I'm definitely involved with the process all the way down the line, because it still has to be something that I'm responsible for.
 
<strong>Matt Forbeck ** 14:09
I agree. I mean, the whole point of doing these things is for people to connect with each other, right? I want to learn about the ideas you have in your head. I want to see how they jive with ones in my head. But if I'm just getting something that's being spit out by a machine and not you, and not being curated by you at any point, that doesn't seem very useful, right? So if you're the more involved people are in it, the more useful it is.
 
</strong>Speaker 1 ** 14:31
Well, I agree, and you know, I think again, it's a tool, and we have to decide how the tool is going to be used, which is always the way it ought to be. Right?
 
<strong>Matt Forbeck ** 14:42
Exactly, although sometimes it's large corporations deciding,
 
</strong>Speaker 1 ** 14:45
yeah, well, there's that too. Well, individuals,
 
<strong>Matt Forbeck ** 14:49
we get to make our own choices. Though you're right,
 
</strong>Speaker 1 ** 14:51
yes, and should Well, so, so when did you start bringing writing into what you. Did, and make that a really significant part of what you did?
 
<strong>Matt Forbeck ** 15:03
Well, pretty early on, I mean, I started doing one of the first things I did was a gaming zine, which was basically just a print magazine that was like, you know, 32 pages, black and white, about the different tabletop games. So we were writing those in the days, design and writing are very closely linked when it comes to tabletop games and even in video games. The trick of course is that designing a game and writing the rules are actually two separate sets of skills. So one of the first professional gig I ever had during writing was in games was some friends of mine had designed a game for a company called Mayfair games, which went on to do sellers of contain, which is a big, uh, entry level game, and but they needed somebody to write the rules, so they called me over, showed me how to play the game. I took notes and I I wrote it down in an easy to understand, clear way that people had just picked up the box. Could then pick it up and teach themselves how to play, right? So that was early on how I did it. But the neat thing about that is it also taught me to think about game design. I'm like, when I work on games, I think about, who is this game going to be for, and how are we going to teach it to them? Because if they can't learn the game, there's no point of the game at all, right?
 
</strong>Speaker 1 ** 16:18
And and so I'm right? I'm a firm believer that a lot of technical writers don't do a very good job of technical writing, and they write way over people's heads. I remember the first time I had to write, well, actually, I mentioned I worked for Kurzweil. I was involved with a project where Ray Kurzweil had developed his original omniprent optical character recognition system. And I and the National Federation of the Blind created with him a project to put machines around the country so that blind people could use them and give back to Ray by the time we were all done, recommendations as to what needed to go in the final first production model of the machine. So I had to write a training manual to teach people how to use it. And I wrote this manual, and I was always of the opinion that it had to be pretty readable and usable by people who didn't have a lot of technical knowledge. So I wrote the manual, gave it to somebody to read, and said, Follow the directions and and work with the machine and all that. And they did, and I was in another room, and they were playing with it for a couple of hours, and they came in and they said, I'm having a problem. I can't figure out how to turn off the machine. And it turns out that I had forgotten to put in the instruction to turn off the machine. And it wasn't totally trivial. There were steps you had to go through. It was a Data General Nova two computer, and you had to turn it off the right way and the whole system off the appropriate way, or you could, could mess everything up. So there was a process to doing it. So I wrote it in, and it was fine. But, you know, I've always been a believer that the textbooks are way too boring. Having a master's degree in physics, I am of the opinion that physics textbook writers, who are usually pretty famous and knowledgeable scientists, ought to include with all the text and the technical stuff they want to put in, they should put in stories about what they did in you bring people in, draw them into the whole thing, rather than just spewing out a bunch of technical facts.
 
<strong>Matt Forbeck ** 18:23
No, I agree. My my first calculus professor was a guy who actually explained how Newton and Leipzig actually came up with calculus, and then he would, you know, draw everything on the board and turn around say, and isn't that amazing? And you were, like, just absolutely enamored with the idea of how they had done these things, right? Yeah. And what you're doing there, when you, when you, when you give the instructions to somebody and say, try this out. That's a very big part of gaming, actually, because what we do this thing called play testing, where we take something before it's ready to be shown to the public, and we give it to other people and say, try this out. See how it works. Let me know when you're starting out of your first playing you play with like your family and friends and people will be brutal with you and give you hints about how you can improve things. But then, even when you get to the rules you're you send those out cold to people, or, you know, if you're a big company, you watch them through a two way mirror or one way mirror, and say, Hey, let's see how they react to everything. And then you take notes, and you try to make it better every time you go through. And when I'm teaching people to play games at conventions, for instance, I will often say to them, please ask questions if you don't understand anything, that doesn't mean you're dumb. Means I didn't explain it well enough, right? And my job as a person writing these rules is to explain it as well as I humanly can so it can't be misconstrued or misinterpreted. Now that doesn't mean you can correct everything. Somebody's always got like, Oh, I missed that sentence, you know, whatever. But you do that over and over so you can try to make it as clear and concise as possible, yeah.
 
</strong>Speaker 1 ** 19:52
Well, you have somewhat of a built in group of people to help if you let your kids get involved. Involved. So how old are your kids?
 
<strong>Matt Forbeck ** 20:03
My eldest is 26 he'll be 27 in January. Marty is a game designer, actually works with me on the marble tabletop role playing game, and we have a new book coming out, game book for Minecraft, called Minecraft role for adventure, that's coming out on July 7, I think, and the rest of the kids are 23 we have 423 year olds instead of quadruplets, one of whom is actually going into game design as well, and the other says two are still in college, and one has moved off to the work in the woods. He's a very woodsy boy. Likes to do environmental education with people.
 
</strong>Speaker 1 ** 20:39
Wow. Well, see, but you, but you still have a good group of potential game designers or game critics anyway.
 
<strong>Matt Forbeck ** 20:47
Oh, we all play games together. We have a great time. We do weekly game nights here. Sometimes they're movie nights, sometimes they're just pizza nights, but we shoot for game and pizza
 
</strong>Speaker 1 ** 20:56
if we get lucky and your wife goes along with all this too.
 
<strong>Matt Forbeck ** 21:00
She does. She doesn't go to the game conventions and stuff as much, and she's not as hardcore of a gamer, but she likes hanging out with the kids and doing everything with us. We have a great time.
 
</strong>Speaker 1 ** 21:10
That's that's pretty cool. Well, you, you've got, you've got to build an audience of some sorts, and that's neat that a couple of them are involved in it as well. So they really like what dad does, yeah,
 
<strong>Matt Forbeck ** 21:23
yeah. We, I started taking them each to conventions, which are, you know, large gatherings gamers in real life. The biggest one is Gen Con, which happens in Indianapolis in August. And last year, I think, we had 72,000 people show up. And I started taking the kids when they were 10 years old, and my wife would come up with them then. And, you know, 10 years old is a lot. 72,000 people is a lot for a 10 year old. So she can mention one day and then to a park the next day, you know, decompress a lot, and then come back on Saturday and then leave on Sunday or whatever, so that we didn't have them too over stimulated. But they really grown to love it. I mean, it's part of our annual family traditions in the summer, is to go do these conventions and play lots of games with each other and meet new people too well.
 
</strong>Speaker 1 ** 22:08
And I like the way you put it. The games are really puzzles, which they are, and it's and it's fun. If people would approach it that way, no matter what the game is, they're, they're aspects of puzzles involved in most everything that has to do with the game, and that's what makes it so fun.
 
<strong>Matt Forbeck ** 22:25
Exactly, no. The interesting thing is, when you're playing with other people, the other people are changing the puzzles from their end that you have to solve on your end. And sometimes the puzzle is, how do I beat this person, or how do I defeat their strategy, or how do I make an alliance with somebody else so we can win? And it's really always very intriguing. There's so many different types of games. There's nowadays, there's like something like 50 to 100 new board games that come out and tabletop games every month, right? It's just like a fire hose. It's almost like, when I was starting out as a novelist, I would go into Barnes and Noble or borders and go, Oh my gosh, look at all these books. And now I do the same thing about games. It's just, it's incredible. Nobody, no one person, could keep up with all of them.
 
</strong>Speaker 1 ** 23:06
Yeah, yeah, yeah, way too much. I would love to explore playing more video games, but I don't. I don't own a lot of the technology, although I'm sure that there are any number of them that can be played on a computer, but we'll have to really explore and see if we can find some. I know there are some that are accessible for like blind people with screen readers. I know that some people have written a few, which is kind of cool. Yeah.
 
<strong>Matt Forbeck ** 23:36
And Xbox has got a new controller out that's meant to be accessible to large amount of people. I'm not sure, all the different aspects of it, but that's done pretty well, too
 
</strong>Speaker 1 ** 23:44
well. And again, it comes down to making it a priority to put all of that stuff in. It's not like it's magic to do. It's just that people don't know how to do it. But I also think something else, which is, if you really make the products more usable, let's say by blind people with screen readers. You may be especially if it's well promoted, surprised. I'm not you necessarily, but people might well be surprised as to how many others might take advantage of it so that they don't necessarily have to look at the screen, or that you're forced to listen as well as look in order to figure out what's going on or take actions.
 
<strong>Matt Forbeck ** 24:29
No, definitely true. It's, you know, people audio books are a massive thing nowadays. Games tend to fall further behind that way, but it's become this incredible thing that obviously, blind people get a great use out of but my wife is addicted to audio books now. She actually does more of those than she does reading. I mean, I technically think they're both reading. It's just one's done with yours and one's done with your eyes.
 
</strong>Speaker 1 ** 24:51
Yeah, there's but there's some stuff, whether you're using your eyes or your fingers and reading braille, there's something about reading a book that way that's. Even so a little bit different than listening to it. Yeah, and there's you're drawn in in some ways, in terms of actually reading that you're not necessarily as drawn into when you're when you're listening to it, but still, really good audio book readers can help draw you in, which is important, too,
 
<strong>Matt Forbeck ** 25:19
very much. So yeah, I think the main difference for reading, whether it's, you know, again, through Braille or through traditional print, is that you can stop. You can do it at your own pace. You can go back and look at things very easily, or read or check things, read things very easily. That you know, if you're reading, if you're doing an audio book, it just goes on and it's straight on, boom, boom, boom, pace. You can say, Wait, I'm going to put this down here. What was that thing? I remember back there? It was like three pages back, but it's really important, let me go check that right.
 
</strong>Speaker 1 ** 25:50
There are some technologies that allow blind people and low vision people and others, like people with dyslexia to use an audio book and actually be able to navigate two different sections of it. But it's not something that is generally available to the whole world, at least to the level that it is for blind people. But I can, I can use readers that are made to be able to accept the different formats and go back and look at pages, go back and look at headings, and even create bookmarks to bookmark things like you would normally by using a pen or a pencil or something like that. So there are ways to do some of that. So again, the technology is making strides.
 
<strong>Matt Forbeck ** 26:37
That's fantastic. Actually, it's wonderful. Just, yeah, it's great. I actually, you know, I lost half the vision of my right eye during back through an autoimmune disease about 13 years ago, and I've always had poor vision. So I'm a big fan of any kind of way to make things easier,
 
</strong>Speaker 1 ** 26:54
like that. Well, there, there are things that that are available. It's pretty amazing. A guy named George curser. Curser created a lot of it years ago, and it's called the DAISY format. And the whole idea behind it is that you can actually create a book. In addition to the audio tracks, there are XML files that literally give you the ability to move and navigate around the book, depending on how it's created, as final level as you choose.
 
<strong>Matt Forbeck ** 27:25
Oh, that's That's amazing. That's fantastic. I'm actually really glad to hear that.
 
</strong>Speaker 1 ** 27:28
So, yeah, it is kind of fun. So there's a lot of technology that's that's doing a lot of different sorts of things and and it helps. But um, so for you, in terms of dealing with, with the games, you've, you've written games, but you've, you've actually written some novels as well, right?
 
<strong>Matt Forbeck ** 27:50
Yeah, I've got like 30, it depends on how you count a novel, right? Okay, like some of my books are to pick a path books, right? Choose Your Own Adventure type stuff. So, but I've got 35 traditional novels written or more, I guess, now, I lost track a while ago, and probably another dozen of these interactive fiction books as well. So, and I like doing those. I've also written things like Marvel encyclopedias and Avengers encyclopedias and all sorts of different pop culture books. And, you know, I like playing in different worlds. I like writing science fiction, fantasy, even modern stuff. And most of it, for me comes down to telling stories, right? If you like to tell stories, you can tell stories through a game or book or audio play or a TV show or a comic, or I've done, you know, interactive museum, games and displays, things like that. The main thing is really a story. I mean, if you're comfortable sitting down at a bar and having a drink with somebody, doesn't have to be alcohol, just sitting down and telling stories with each other for fun. That's where the core of it all is really
 
</strong>Speaker 1 ** 28:58
right. Tell me about interactive fiction book.
 
<strong>Matt Forbeck ** 29:01
Sure, a lot of these are basically just done, like flow charts, kind of like the original Zork and adventure that you were talking about where you I actually, I was just last year, I brought rose Estes, who's the inventor of the endless quest books, which were a cross between Dungeons and Dragons, and choose your own adventure books. She would write the whole thing out page by page on a typewriter, and then, in order to shuffle the pages around so that people wouldn't just read straight through them, she'd throw them all up in the air and then just put them back in whatever order they happen to be. But essentially, you read a section of a book, you get to the end, and it gives you a choice. Would you like to go this way or that way? Would you like to go beat up this goblin? Or would you like to make friends with this warrior over here? If you want to do one of these things, go do page xx, right? Got it. So then you turn to that page and you go, boom, some, actually, some of the endless quest books I know were turned into audio books, right? And I actually, I. Um, oddly, have written a couple Dungeons and Dragons, interactive books, audio books that have only been released in French, right? Because there's a company called Looney l, u n, i, i that has this little handheld device that's for children, that has an A and a B button and a volume button. And you, you know, you get to the point that says, if you want to do this, push a, if you want to do that, push B, and the kids can go through these interactive stories and and, you know, there's ones for clue and Dungeons and Dragons and all sorts of other licenses, and some original stories too. But that way there's usually, like, you know, it depends on the story, but sometimes there's, like, 10 to 20 different endings. A lot of them are like, Oh no, you've been killed. Go back to where you started, right? And if you're lucky, the longer ones are, the more fun ones. And you get to, you know, save the kingdom and rescue the people and make good friends and all that good stuff,
 
</strong>Michael Hingson ** 30:59
yeah, and maybe fall in love with the princess or Prince.
 
<strong>Matt Forbeck ** 31:02
Yeah, exactly right. It all depends on the genre and what you're working in. But the idea is to give people some some choices over how they want the story to go. You're like, Well, do you want to investigate this dark, cold closet over here, or would you rather go running outside and playing around? And some of them can seem like very innocent choices, and other ones are like, well, uh, 10 ton weight just fell on. You go back to the last thing.
 
</strong>Speaker 1 ** 31:23
So that dark hole closet can be a good thing or a bad thing,
 
<strong>Matt Forbeck ** 31:28
exactly. And the trick is to make the deaths the bad endings, actually just as entertaining as anything else, right? And then people go, Well, I got beat, and I gotta go back and try that again. So yeah, if they just get the good ending all the way through, they often won't go back and look at all the terrible ones. So it's fun to trick them sometimes and have them go into terrible spots. And I like to put this one page in books too that sometimes says, How did you get here? You've been cheating there. This book, this page, is actually not led to from any other part of the book. You're just flipping
 
</strong>Speaker 1 ** 31:59
through. Cheater, cheater book, do what you
 
<strong>Matt Forbeck ** 32:04
want, but if you want to play it the right way, go back.
 
</strong>Speaker 1 ** 32:07
Kid, if you want to play the game. Yeah, exactly. On the other hand, some people are nosy.
 
<strong>Matt Forbeck ** 32:15
You know, I was always a kid who would poke around and wanted to see how things were, so I'm sure I would have found that myself but absolutely related, you know,
 
</strong>Speaker 1 ** 32:23
yeah, I had a general science teacher who brought in a test one day, and he gave it to everyone. And so he came over to me because it was, it was a printed test. He said, Well, I'm not going to give you the test, because the first thing it says is, read all the instructions, read, read the test through before you pass it, before you take it. And he said, most people won't do that. And he said, I know you would. And the last question on the test is answer, only question one.
 
<strong>Matt Forbeck ** 32:55
That's great. Yeah, that's a good one. Yeah,
 
</strong>Speaker 1 ** 32:57
that was cute. And he said, I know that. I that there's no way you would, would would fall for that, because you would say, Okay, let's read the instructions and then read the whole test. That's what it said. And the instruction were, just read the whole test before you start. And people won't do that.
 
<strong>Matt Forbeck ** 33:13
No, they'll go through, take the whole thing. They get there and go, oh, did I get there? Was a, there's a game publisher. I think it was Steve Jackson Games, when they were looking for people, write for them, or design stuff for them, or submit stuff to them, would have something toward the end of the instructions that would say, put like a the letter seven, or put seven a on page one right, and that way they would know if you had read the instructions, if you hadn't bothered to Read the instructions, they wouldn't bother reading anything else.
 
</strong>Speaker 1 ** 33:42
Yeah, which is fair, because the a little harsh, well, but, but, you know, we often don't learn enough to pay attention to details. I know that when I was taking physics in college, that was stressed so often it isn't enough to get the numbers right. If you don't get the units right as well. Then you're, you're not really paying attention to the details. And paying attention to the details is so important.
 
<strong>Matt Forbeck ** 34:07
That's how they crash from those Mars rovers, wasn't it? They somebody messed up the units, but going back and forth between metric and, yeah, and Imperial and, well, you know, it cost somebody a lot of money at one point. Yeah. Yeah. What do you
 
</strong>Speaker 1 ** 34:21
this is kind of the way it goes. Well, tell me, yeah. Well, they do matter, no matter what people think, sometimes they do matter. Well, tell me about the Diana Jones award. First of all, of course, the logical question for many people is, who is Diana Jones? Yeah, Diana Jones doesn't exist, right? That's There you go. She's part game somewhere? No, no, it doesn't be in a game somewhere.
 
<strong>Matt Forbeck ** 34:43
Then now there's actually an author named Diana Wynne Jones, who's written some amazing fantasy stories, including Howell's Moving Castle, which has turned into a wonderful anime movie, but it has nothing to do with her or any other person. Because originally, the Diana Jones award came about. Because a friend of mine, James Wallace, had somehow stumbled across a trophy that fell into his hands, and it was a pub trivia trophy that used to be used between two different gaming companies in the UK, and one of those was TSR, UK, the United Kingdom department. And at one point, the company had laid off everybody in that division just say, Okay, we're closing it all down. So the guys went and burned a lot of the stuff that they had, including a copy of the Indiana Jones role playing game, and the only part of the logo that was left said Diana Jones. And for some reason, they put this in a in a fiberglass or Plexiglas pyramid, put it on a base, a wooden base, and it said the Diana Jones award trophy, right? And this was the trophy that they used they passed back and forth as a joke for their pub trivia contest. Fell into James's hands, and he decided, You know what, we're going to give this out for the most excellent thing in gaming every year. And we've now done this. This will be 25 years this summer. We do it at the Wednesday night before Gen Con, which starts on Thursday, usually at the end of July or early August. And as part of that, actually, about five years ago, we started, one of the guys suggested we should do something called the emerging designers program. So we actually became a 501, c3, so we could take donations. And now we take four designers every year, fly them in from wherever they happen to be in the world, and put them up in a hotel, give them a badge the show, introduce them to everybody, give them an honorarium so they can afford to skip work for a week and try to help launch their careers. I mean, these are people that are in the first three years of their design careers, and we try to work mostly with marginalized or et cetera, people who need a little bit more representation in the industry too. Although we can select anybody, and it's been really well received, it's been amazing. And there's a group called the bundle of holding which sells tabletop role playing game PDFs, and they've donated 10s of 1000s of dollars every year for us to be able to do this. And it's kind of funny, because I never thought I'd be end up running a nonprofit, but here I'm just the guy who writes checks to the different to the emerging designer program. Folks are much more tied into that community that I am. But one of the real reasons I wanted to do something like that or be involved with it, because if you wander around with these conventions and you notice that it starts getting very gray after a while, right? It's you're like, oh, there's no new people coming in. It's all older people. I we didn't I didn't want us to all end up as like the Grandpa, grandpa doing the HO model railroad stuff in the basement, right? This dying hobby that only people in their 60s and 70s care about. So bringing in fresh people, fresh voices, I think, is very important, and hopefully we're doing some good with that. It's been a lot of fun either way.
 
</strong>Speaker 1 ** 37:59
Well, I have you had some success with it? Yeah, we've
 
<strong>Matt Forbeck ** 38:02
had, well, let's see. I think we've got like 14 people. We've brought in some have already gone on to do some amazing things. I mean, it's only been a few years, so it's hard to tell if they're gonna be legends in their time, but again, having them as models for other people to look at and say, Oh, maybe I could do that. That's been a great thing. The other well, coincidentally, Dungeons and Dragons is having its best 10 year streak in its history right now, and probably is the best selling it's ever been. So coinciding with that, we've seen a lot more diversity and a lot more people showing up to these wonderful conventions and playing these kinds of games. There's also been an advent of this thing called actual play, which is the biggest one, is a group called Critical Role, which is a whole bunch of voice actors who do different cartoons and video games and such, and they play D and D with each other, and then they record the games, and they produce them on YouTube and for podcasts. And these guys are amazing. There's a couple of other ones too, like dimension 20 and glass cannon, the critical role guys actually sold out a live performance at Wembley Arena last summer. Wow. And dimension. Dimension 20 sold out Madison Square Garden. I'm like, if you'd have told me 20 years ago that you know you could sell out an entire rock stadium to have people watch you play Dungeons and Dragons, I would have laughed. I mean, there's no way it would have been possible. But now, you know, people are very much interested in this. It's kind of wild, and it's, it's fun to be a part of that. At some level,
 
</strong>Speaker 1 ** 39:31
how does the audience get drawn in to something like that? Because they are watching it, but there must be something that draws them in.
 
<strong>Matt Forbeck ** 39:39
Yeah, part of it is that you have some really skilled some actors are very funny, very traumatic and very skilled at improvisation, right? So the the dungeon master or Game Master will sit there and present them with an idea or whatever. They come up each with their own characters. They put them in wonderful, strong voices. They kind of inhabit the roles in a way that an actor. A really top level actor would, as opposed to just, you know, me sitting around a table with my friends. And because of that, they become compelling, right? My Marty and my his wife and I were actually at a convention in Columbus, Ohio last weekend, and this group called the McElroy family, actually, they do my brother, my brother and me, which is a hit podcast, but they also do an actual play podcast called The Adventure zone, where they just play different games. And they are so funny. These guys are just some of the best comedians you'll ever hear. And so them playing, they actually played our Marvel game for a five game session, or a five podcast session, or whatever, and it was just stunningly fun to listen to. People are really talented mess around with something that we built right it's very edifying to see people enjoying something that you worked on.
 
</strong>Speaker 1 ** 40:51
Do you find that the audiences get drawn in and they're actually sort of playing the game along, or as well? And may disagree with what some of the choices are that people make?
 
<strong>Matt Forbeck ** 41:02
Oh, sure. But I mean, if the choices are made from a point of the character that's been expressed, that people are following along and they they already like the character, they might go, Oh, those mean, you know that guy, there are some characters they love to hate. There are some people they're they're angry at whatever, but they always really appreciate the actors. I mean, the actors have become celebrities in their own right. They've they sell millions of dollars for the comic books and animated TV shows and all these amazing things affiliated with their actual play stuff. And it's, I think it, part of it is because, it's because it makes the games more accessible. Some people are intimidated by these games. So it's not really, you know, from a from a physical disability kind of point. It's more of a it makes it more accessible for people to be nervous, to try these things on their own, or don't really quite get how they work. They can just sit down and pop up YouTube or their podcast program and listen into people doing a really good job at it. The unfortunate problem is that the converse of that is, when you're watching somebody do that good of a job at it, it's actually hard to live up to that right. Most people who play these games are just having fun with their friends around a table. They're not performing for, you know, 10s of 1000s, if not hundreds of 1000s of people. So there's a different level of investments, really, at that point, and some people have been known to be cowed by that, by that, or daunted by that.
 
</strong>Speaker 1 ** 42:28
You work on a lot of different things. I gather at the same time. What do you what do you think about that? How do you like working on a lot of different projects? Or do you, do you more focus on one thing, but you've got several things going on, so you'll work on something for one day, then you'll work on something else. Or how do you how do you do it all?
 
<strong>Matt Forbeck ** 42:47
That's a good question. I would love to just focus on one thing at a time. Now, you know the trouble is, I'm a freelancer, right? I don't set my I don't always get to say what I want to work on. I haven't had to look for work for over a decade, though, which has been great. People just come to me with interesting things. The trouble is that when you're a freelancer, people come in and say, Hey, let's work on this. I'm like, Yeah, tell me when you're ready to start. And you do that with like, 10 different people, and they don't always line up in sequence properly, right? Yeah? Sometimes somebody comes up and says, I need this now. And I'm like, Yeah, but I'm in the middle of this other thing right now, so I need to not sleep for another week, and I need to try to figure out how I'm going to put this in between other things I'm working on. And I have noticed that after I finish a project, it takes me about a day or three to just jump track. So if I really need to, I can do little bits here and there, but to just fully get my brain wrapped around everything I'm doing for a very complex project, takes me a day or three to say, Okay, now I'm ready to start this next thing and really devote myself to it. Otherwise, it's more juggling right now, having had all those kids, probably has prepared me to juggle. So I'm used to having short attention span theater going on in my head at all times, because I have to jump back and forth between things. But it is. It's a challenge, and it's a skill that you develop over time where you're like, Okay, I can put this one away here and work on this one here for a little while. Like today, yeah, I knew I was going to talk to you, Michael. So I actually had lined up another podcast that a friend of mine wanted to do with me. I said, Let's do them on the same day. This way I'm not interrupting my workflow so much, right? Makes sense? You know, try to gang those all together and the other little fiddly bits I need to do for administration on a day. Then I'm like, Okay, this is not a day off. It's just a day off from that kind of work. It's a day I'm focusing on this aspect of what I do.
 
</strong>Speaker 1 ** 44:39
But that's a actually brings up an interesting point. Do you ever take a day off or do what do you do when you're when you deciding that you don't want to do gaming for a while?
 
<strong>Matt Forbeck ** 44:49
Yeah, I actually kind of terrible. But you know, you know, my wife will often drag me off to places and say we're going to go do this when. Yes, we have a family cabin up north in the Upper Peninsula of Michigan that we go to. Although, you know, my habit there is, I'll work. I'll start work in the morning on a laptop or iPad until my battery runs out, and then I shut it down, put on a charger, and then I go out and swim with everybody for the rest of the day. So it depends if I'm on a deadline or not, and I'm almost always on a deadline, but there are times I could take weekends off there. One of the great things of being a freelancer, though, and especially being a stay at home father, which is part of what I was doing, is that when things come up during the middle of the week, I could say, oh, sure, I can be flexible, right? The trouble is that I have to pay for that time on my weekends, a lot of the time, so I don't really get a lot of weekends off. On the other hand, I'm not I'm not committed to having to work every day of the week either, right? I need to go do doctor appointments, or we want to run off to Great America and do a theme park or whatever. I can do that anytime I want to. It's just I have to make up the time at other points during the week. Does your wife work? She does. She was a school social worker for many years, and now as a recruiter at a local technical college here called Black Hawk tech. And she's amazing, right? She's fantastic. She has always liked working. The only time she stopped working was for about a year and a half after the quads were born, I guess, two years. And that was the only time I ever took a job working with anybody else, because we needed the health insurance, so I we always got it through her. And then when she said, Well, I'm gonna stay home with the kids, which made tons of sense, I went and took a job with a video game company up in Madison, Wisconsin called Human Head Studios for about 18 months, 20 months. And then the moment she told me she was thinking about going back to work, I'm like, Oh, good, I can we can Cobra for 18 months and pay for our own health insurance, and I'm giving notice this week, and, you know, we'll work. I left on good terms that everybody. I still talk to them and whatever, but I very much like being my own boss and not worrying about what other people are going to tell me to do. I work with a lot of clients, which means I have a lot of people telling me what to do. But you know, if it turns out bad, I can walk I can walk away. If it turns out good, hopefully we get to do things together, like the the gig I've been working out with Marvel, I guess, has been going on for like, four years now, with pretty continuous work with them, and I'm enjoying every bit of it. They're great people to work with.
 
</strong>Speaker 1 ** 47:19
Now, you were the president of Pinnacle entertainment for a little while. Tell me about that.
 
<strong>Matt Forbeck ** 47:24
I was, that was a small gaming company I started up with a guy named Shane Hensley, who was another tabletop game designer. Our big game was something called Dead Lands, which was a Western zombie cowboy kind of thing. Oh gosh, Western horror. So. And it was pretty much a, you know, nobody was doing Western horror back in those days. So we thought, Oh, this is safe. And to give you an example of parallel development, we were six months into development, and another company, White Wolf, which had done a game called Vampire the Masquerade, announced that they were doing Werewolf the Wild West. And we're like, you gotta be kidding me, right? Fortunately, we still released our game three months before there, so everybody thought we were copying them, rather than the other way around. But the fact is, we were. We both just came up with the idea independently. Right? When you work in creative fields, often, if somebody wants to show you something, you say, I'd like to look at you have to sign a waiver first that says, If I do something like this, you can't sue me. And it's not because people are trying to rip you off. It's because they may actually be working on something similar, right already. Because we're all, you know, swimming in the same cultural pool. We're all, you know, eating the same cultural soup. We're watching or watching movies, playing games, doing whatever, reading books. And so it's not unusual that some of us will come up with similar ideas
 
</strong>Speaker 1 ** 48:45
well, and it's not surprising that from time to time, two different people are going to come up with somewhat similar concepts. So that's not a big surprise, exactly, but
 
<strong>Matt Forbeck ** 48:56
you don't want people getting litigious over it, like no, you don't be accused of ripping anybody off, right? You just want to be as upfront with people. With people. And I don't think I've ever actually seen somebody, at least in gaming, in tabletop games, rip somebody off like that. Just say, Oh, that's a great idea. We're stealing that it's easier to pay somebody to just say, Yes, that's a great idea. We'll buy that from you, right? As opposed to trying to do something unseemly and criminal?
 
</strong>Speaker 1 ** 49:24
Yeah, there's, there's something to be said for having real honor in the whole process.
 
<strong>Matt Forbeck ** 49:30
Yeah, I agree, and I think that especially if you're trying to have a long term career in any field that follows you, if you get a reputation for being somebody who plays dirty, nobody wants to play with you in the future, and I've always found it to be best to be as straightforward with people and honest, especially professionally, just to make sure that they trust you. Before my quadruplets were born, you could have set your clock by me as a freelancer, I never missed a deadline ever, and since then, I've probably it's a. Rare earth thing to make a deadline, because, you know, family stuff happens, and you know, there's just no controlling it. But whenever something does happen, I just call people up and say, hey, look, it's going to be another week or two. This is what's going on. And because I have a good reputation for completing the job and finishing quality work, they don't mind. They're like, Oh, okay, I know you're going to get this to me. You're not just trying to dodge me. So they're willing to wait a couple weeks if they need to, to get to get what they need. And I'm very grateful to them for that. And I'm the worst thing somebody can do is what do, what I call turtling down, which is when it's like, Oh no, I'm late. And then, you know, they cut off all communication. They don't talk to anybody. They just kind of try to disappear as much as they can. And we all, all adults, understand that things happen in your life. It's okay. We can cut you some slack every now and then, but if you just try to vanish, that's not even possible.
 
</strong>Speaker 1 ** 50:54
No, there's a lot to be there's a lot to be said for trust and and it's so important, I think in most anything that we do, and I have found in so many ways, that there's nothing better than really earning someone's trust, and they earning your trust. And it's something I talk about in my books, like when live with a guide dog, live like a guide dog, which is my newest book, it talks a lot about trust, because when you're working with a guide dog, you're really building a team, and each member of the team has a specific job to do, and as the leader of the team, it's my job to also learn how to communicate with the other member of the team. But the reality is, it still comes down to ultimately, trust, because I and I do believe that dogs do love unconditionally, but they don't trust unconditionally. But the difference between dogs and people is that people that dogs are much more open to trust, for the most part, unless they've just been totally traumatized by something, but they're more open to trust. And there's a lesson to be learned there. No, I
 
<strong>Matt Forbeck ** 52:03
absolutely agree with that. I think, I think most people in general are trustworthy, but as you say, a lot of them have trauma in their past that makes it difficult for them to open themselves up to that. So that's actually a pretty wonderful way to think about things. I like that,
 
</strong>Speaker 1 ** 52:17
yeah, well, I think that trust is is so important. And I know when I worked in professional sales, it was all about trust. In fact, whenever I interviewed people for jobs, I always asked them what they were going to sell, and only one person ever answered me the way. I really hoped that everybody would answer when I said, So, tell me what you're going to be selling. He said, The only thing I have to really sell is myself and my word, and nothing else. It really matters. Everything else is stuff. What you have is stuff. It's me selling myself and my word, and you have to, and I would expect you to back me up. And my response was, as long as you're being trustworthy, then you're going to get my backing all the way. And he was my most successful salesperson for a lot of reasons, because he got it.
 
<strong>Matt Forbeck ** 53:08
Yeah, that's amazing. I mean, I mean, I've worked with people sourcing different things too, for sales, and if you can rely on somebody to, especially when things go wrong, to come through for you. And to be honest with you about, you know, there's really that's a hard thing to find. If you can't depend on your sources for what you're building, then you can't depend on anything. Everything else falls apart.
 
</strong>Speaker 1 ** 53:29
It does. You've got to start at the beginning. And if people can't earn your trust, and you earn theirs, there's a problem somewhere, and it's just not going to work.
 
<strong>Matt Forbeck ** 53:39
Yeah, I just generally think people are decent and want to help. I mean, I can't tell you how many times I've had issues. Car breaks down the road in Wisconsin. Here, if somebody's car goes in the ditch, everybody stops and just hauls them out. It's what you do when the quads were born, my stepmother came up with a sign up sheet, a booklet that she actually had spiral bound, that people could sign up every three three hours to help come over and feed and bathe, diaper, whatever the kids and we had 30 to 35 volunteers coming in every week. Wow, to help us out with that was amazing, right? They just each pick slots, feeding slots, and come in and help us out. I had to take the 2am feeding, and my wife had to take the 5am feeding by ourselves. But the rest of the week we had lots and lots of help, and we were those kids became the surrogate grandchildren for, you know, 30 to 35 women and couples really, around the entire area, and it was fantastic. Probably couldn't have survived
 
</strong>Speaker 1 ** 54:38
without it. And the other part about it is that all those volunteers loved it, because you all appreciated each other, and it was always all about helping and assisting.
 
<strong>Matt Forbeck ** 54:48
No, we appreciate them greatly. But you know every most of them, like 99% of them, whatever were women, 95 women who are ready for grandchildren and didn't have them. Had grandchildren, and they weren't in the area, right? And they had that, that love they wanted to share, and they just loved the opportunity to do it. It was, I'm choking up here talking about such a great time for us in
 
</strong>Speaker 1 ** 55:11
that way. Now I'm assuming today, nobody has to do diaper duty with the quads, right?
 
<strong>Matt Forbeck ** 55:16
Not until they have their own kids. Just checking, just checking, thankfully, think we're that is long in our past,
 
</strong>Speaker 1 ** 55:23
is it? Is it coming fairly soon for anybody in the future?
 
<strong>Matt Forbeck ** 55:27
Oh, I don't know. That's really entirely up to them. We would love to have grandchildren, but you know, it all comes in its own time. They're not doing no well. I, one of my sons is married, so it's possible, right? And one of my other sons has a long term girlfriend, so that's possible, but, you know, who knows? Hopefully they're they have them when they're ready. I always say, if you have kids and you want them, that's great. If you have, if you don't have kids and you don't want them, that's great. It's when you cross the two things that,
 
</strong>Speaker 1 ** 55:57
yeah, trouble, yeah, that's that is, that is a problem. But you really like working with yourself. You love the entrepreneurial spirit, don't you?
 
<strong>Matt Forbeck ** 56:07
I do, and I actually like working my oldest son on this stuff nowadays too. It's kind of fun. He when He told me he wanted to get into this business, I was like, Are you on your mind? This is tough. It's hard stuff. I mean, he has all the talent to do the actual creative side. And I'm like, oh, okay, wait, I can show you all the business side, and I'm going to knock open the doors for you that people helped knock open for me when I was younger. And the trouble is, you know, when you when you've been doing this for a long time, you look back and you say, Oh, these are friends of mine that washed out and they ended up going to do something else, and that's fine, but some of them were bitter about it, right? Because they're they had this dream about what they wanted to do, and they get angry about the fact that their talent wasn't recognized, or that the luck went against them, or whatever. And I just didn't want my son to become bitter about his his dreams and his talent. But so far so good, and honestly, he's fantastic. He's fantastic. He's probably gonna end up being better than me at this. It's just gonna take him a little bit of time.
 
</strong>Speaker 1 ** 57:06
Well, I hope it all works out well. And it really sounds like you guys are having fun, which is really what it's all about anyway.
 
<strong>Matt Forbeck ** 57:15
Yeah, it's we make fun. We make fun for people, right? How to have people? We make fun for people, and we try to entertain people and entertain ourselves at the same time. It gives us an amount of freedom that's hard to find a lot of other positions, right? So it's been wonderful for me and hopefully for my son as well,
 
</strong>Speaker 1 ** 57:34
and that is cool, and I hope it continues that way. Well, I want to thank you for being with us and talking about all this today. This has been fun. I've learned a whole lot about gaming that I didn't know, but I am, and I'm and I'm looking forward to trying to figure out ways to play some of these games. So I'm just going to have to check that out, or come and visit you, and come and visit you in Wisconsin, and
 
<strong>Matt Forbeck ** 57:57
you would always be welcome here, believe me,
 
</strong>Speaker 1 ** 57:59
it'll be fun. Well, I want to thank you, and I want to thank all of you for listening. We really appreciate it. Hope you liked the podcast today. If you did, please give us a five star review wherever you are monitoring our podcast, and if you know anyone who might want to be a guest, or you think ought to be a guest, Matt, including you, if you know anyone, please let us know we're always looking for more people to talk with, because that's what this podcast is really all about, is having conversations and learning about people and talking about experiences. So we hope that you'll do that. So if Matt people want to reach out to you, how do they do that?
 
<strong>Matt Forbeck ** 58:38
They can go to <a href="http://forbeck.com" rel="nofollow">forbeck.com</a>, F, O, R, B, E, C, <a href="http://k.com" rel="nofollow">k.com</a>, and that's my website. It's got links to a lot of my socials. It's got my email address up there, which is Matt at four <a href="http://back.com" rel="nofollow">back.com</a>. I try to keep it easy, and you can follow me on all the different social networks as well. So I'm out there having fun, cool.
 
</strong>Speaker 1 ** 58:56
Well, thanks for doing it. And I again, I want to really tell you how much we appreciate you being here, and thank you for being on unstoppable mindset.
 
<strong>Matt Forbeck ** 59:03
Thank you so much for having me on Michael. I really appreciate it
 
</strong>Michael Hingson ** 59:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Game Designer, Author and Entrepreneur with Matt Forbeck</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3156505e-26c5-46cc-8652-d67602992ae6.mp3?source=rss&amp;ext=asset.mp3" length="88219241" type="audio/mpeg" />
<itunes:episode>370</itunes:episode>
</item>
<item><title>Episode 369 – Unstoppable Marketing Strategist with Aaron Wolpoff</title>
<guid isPermaLink="false">https://pinecast.com/guid/c74244f0-2df0-4310-bc82-f092112d1000</guid>
<pubDate>Tue, 09 Sep 2025 11:00:26 -0000</pubDate>

<itunes:duration>01:04:03</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b4a61206-76e9-43e3-b9b3-789e00c55a99/UM369-Aaron_Wolpoff-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time is Aaron Wolpoff who has spent his professional career as a marketing strategist and consultant to help companies develop strategic brands and enhance their audience growth. He owns the marketing firm, Double Zebra. He tells us about the name and how his company has helped a number of large and small companies grow and better serve their clients.
 
Aaron grew up in the San Diego area. He describes himself as a curious person and he says he always has been such. He loves to ask questions. He says as a child he was somewhat quiet, but always wanted to know more. He received his Bachelor’s degree in marketing from the University of California at San Diego. After working for a firm for some four and a half years he and his wife moved up to the bay area in Northern California where attended San Francisco State University and obtained a Master’s degree in Business.
 
In addition to his day job functioning as a business advisor and strategist Aaron also hosts a podcast entitled, We Fixed it, You’re Welcome. I had the honor to appear on his podcast to discuss Uber and some of its accessibility issues especially concerning access by blind persons who use guide dogs to Uber’s fleet. His podcast is quite fascinating and one I hope you will follow.
 
Aaron provides us in this episode many business insights. We talk about a number of challenges and successes marketing has brought to the business arena. I hope you like what Aaron offers.
 
 
<strong>About the Guest:</strong>
 
Aaron Wolpoff is a seasoned marketing strategist and communications consultant with a track record of positioning companies, products, and thought leadership for maximum impact. Throughout his career, Aaron has been somewhat of a trendspotter, getting involved in early initiatives around online banking, SaaS, EVs, IoT, and now AI, His ability to bridge complex industry dynamics and technology-driven solutions underscores his role as a forward-thinking consultant, podcaster, and business advisor, committed to enhancing organizational effectiveness and fostering strategic growth.
 
As the driving force behind the Double Zebra marketing company, Aaron excels in identifying untapped marketing assets, refining brand narratives, and orchestrating strategic pivots from paid advertising to organic audience growth. His insights have guided notable campaigns for consumer brands, technology firms, and professional service providers, always with a keen eye for differentiating messages that resonate deeply with target audiences.
In addition to his strategic marketing expertise, Aaron hosts the Top 20 business management podcast, <em>We Fixed It, You’re Welcome</em>, known for its sharp, humorous analysis of major corporate challenges and missteps. Each episode brings listeners inside complex business scenarios, unfolding like real-time case studies where Aaron and his panel of experts dissect high-profile decisions, offering insightful and actionable solutions. His ability to distill complex business issues into relatable, engaging discussions has garnered widespread acclaim and a dedicated following among executives and decision-makers.
 
<strong>Ways to connect with Aaron:</strong>
 
Marketing company: <a href="https://doublezebra.com" rel="nofollow">https://doublezebra.com</a>
Podcast: <a href="https://wefixeditpod.com" rel="nofollow">https://wefixeditpod.com</a>
LinkedIn: <a href="https://linkedin.com/in/marketingaaron" rel="nofollow">https://linkedin.com/in/marketingaaron</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi there, and welcome to another episode of unstoppable mindset. Today, we get to chat with Aaron Wolpoff, who is a marketing strategist and expert in a lot of different ways. I've read his bio, which you can find in the show notes. It seems to me that he is every bit as much of an expert is his bio says he is, but we're going to find out over the next hour or so for sure. We'll we'll not pick on him too much, but, but nevertheless, it's fun to be here. Aaron, so I want to welcome you to unstoppable mindset. I'm glad you're here, and we're glad that we get a chance to do
 
<strong>Aaron Wolpoff, ** 01:58
this. Thanks, Michael, thanks for having me. You're gonna grill me for an hour, huh?
 
</strong>Michael Hingson ** 02:04
Oh, sure. Why not? You're used to it. You're a marketing expert.
 
<strong>Aaron Wolpoff, ** 02:08
That's what we do. Yeah, we're always, uh, scrutiny for one thing or another.
 
</strong>Michael Hingson ** 02:13
I remember, I think it was back in was it 82 or 1982 or 1984 when they had the big Tylenol incident. You remember that? You know about
 
<strong>Aaron Wolpoff, ** 02:25
that? I do? Yeah, there's a Netflix documentary happening right now. Is there? Well, yeah,
 
</strong>Michael Hingson ** 02:31
a bottle of Tylenol was, for those who don't know, contaminated and someone died from it. But the manufacturer of Tylenol, the CEO the next day, just got right out in front of it and said what they were going to do about removing all Tylenol from the shelves until it could be they could all be examined and so on. Just did a number of things. It was a wonderful case, it seemed to me, for how to deal with a crisis when it came up. And I find that all too many companies and organizations don't necessarily know how to do that. Do they now?
 
<strong>Aaron Wolpoff, ** 03:09
And a lot of times they operate in crisis mode. That's the default. And no one likes to be around that, you know. So that's, I guess, step one is dealing even you know, deal with a crisis when it comes up, and make sure that your your day to day is not crisis fire as much as possible,
 
</strong>Michael Hingson ** 03:26
but know how to deal with a crisis, which is kind of the issue, and that's, that's what business continuity, of course, is, is really all about. I spoke at the Business Continuity Institute hybrid conference in London last October, and as one of the people who asked me to come and speak, explained, business continuity, people are the what if people that are always looking at, how do we deal with any kind of an emergency that comes up in an organization, knowing full well that nobody's really going to listen to them until there's really an emergency, and then, of course, they're indispensable, but The rest of the time they're not for
 
<strong>Aaron Wolpoff, ** 04:02
sure. Yeah, it's definitely that, you know, good. You bring up a good point about knowing how to deal with a crisis, because it will, it, will you run a business for long enough you have a company, no matter how big, eventually something bad is going to happen, and it's Tylenol. Was, is pre internet or, you know, we oh, yeah, good while ago they had time to formulate a response and craft it and and do a well presented, you know, public reassurance nowadays it's you'd have five seconds before you have to get something out there.
 
</strong>Michael Hingson ** 04:35
Well, even so, the CEO did it within, like, a day or so, just immediately came out and said what, what was initially going to be done. Of course, there was a whole lot more to it, but still, he got right out in front of it and dealt with it in a calm way, which I think is really important for businesses to do, and and I do find that so many don't and they they deal with so many different kinds of stress. Horrible things in the world, and they create more than they really should about fear anyway,
 
<strong>Aaron Wolpoff, ** 05:07
yeah, for sure, and now I think that Tylenol wasn't ultimately responsible. I haven't watched to the end, but if I remember correctly, but sometimes these crisis, crises that companies find themselves embroiled in, are self perpetuated? Yeah?
 
</strong>Michael Hingson ** 05:23
Well, Tylenol wasn't responsible. Somebody did it. Somebody put what, cyanide or something in into a Tylenol bottle. So they weren't responsible, but they sure dealt with it, which is the important thing. And you know, they're, they're still with us. Yeah?
 
<strong>Aaron Wolpoff, ** 05:38
No, they dealt with it. Well, their sales are great, everyday household product. No one can dispute it. But what I say is, with the with the instantaneousness of reach to your to your public, and to you know, consumers and public at large, a lot of crises are, can be self perpetuated, like you tweet the wrong thing, or is it called a tweet anymore? I don't know, but you know, you post something a little bit a little bit out of step with what people are think about you or thinking in general, and and now, all of a sudden, you're in the middle of something that you didn't want to be in the middle of, as a company well,
 
</strong>Michael Hingson ** 06:15
and I also noticed that, like the media will, so often they hear something, they report it, and they haven't necessarily checked to see the facts behind it, only to find out within an hour or two that what they reported was wrong. And they helped to sometimes promote the fear and promote the uncertainty, rather than waiting a little bit until they get all the information reasonably correct. And of course, part of the problem is they say, well, but everybody else is going to report it. So each station says everybody else is going to report it, so we have to keep up. Well, I'm not so sure about that all the time. Oh, that's very true, too, Michael, especially with, you know, off brand media outlets I'll spend with AI like, I'll be halfway through an article now, and I'll see something that's extremely generated and and I'll realize I've just wasted a whole bunch of time on a, you know, on a fake article, yeah, yeah, yeah, way, way too much. But even the mainstream media will report things very quickly to get it out there, but they don't necessarily have all the data, right. And I understand you can't wait for days to deal with things, but you should wait at least a little bit to make sure you've got data enough to report in a cogent way. And it just doesn't always happen.
 
<strong>Aaron Wolpoff, ** 07:33
Yeah, well, I don't know who the watch keepers of that are. I'm not a conspiracy theorist in that way by any means?
 
</strong>Michael Hingson ** 07:41
No, no, it isn't a conspiracy. But yeah,
 
<strong>Aaron Wolpoff, ** 07:44
yeah, no, no, I know, but it's again. I think it goes back to that tight the shortness of the cycle, like again. Tylenol waited a day to respond back in the day, which is great. But now, would you have you know, if Tylenol didn't say
 
</strong>Michael Hingson ** 07:59
anything for a day. If they were faced with a similar situation, people would vilify them and say, Well, wait, you waited a day to tell us something we wanted it in the first 30 seconds, yeah, oh, yeah. And that makes it more difficult, but I would hope that Tylenol would say, yeah. We waited a day because we were getting our facts together. 30 seconds is great in the media, but that doesn't work for reality, and in most cases, it doesn't. But yeah, I know what you're saying,
 
<strong>Aaron Wolpoff, ** 08:30
Yeah, but the appetite in the 24 hour news cycle, if people are hungry for new more information, so it does push news outlets, media outlets into let's respond as quick as possible and figure out the facts along the way. Yeah, yeah.
 
</strong>Michael Hingson ** 08:46
Well, for fun, why don't you tell us about sort of the early era and growing up, and how you got to doing the sorts of things that you're doing now. Well, I grew up in San Diego, California. I best weather in the country. I don't care what anyone says, Yeah,
 
<strong>Aaron Wolpoff, ** 09:03
you can't really beat it. No, I don't think anyone's gonna debate you on it. They call it the sunshine tax, because things cost a lot out here, but they do, you know, he grew up here, you put up with it. But yeah, so I grew up, grew up San Diego, college, San Diego. Life in San Diego, I've been elsewhere. I've traveled. I've seen some of the world. I like it. I've always wanted to come back, but I grew up really curious. I read a lot, I asked a lot of questions. And I also wanted, wanting to know, well, I want to know. Well, I wanted to know a lot of things about a lot of things, and I also was really scared. Is the wrong word, but I looked up to adults when I was a kid, and I didn't want to be put in a position where I was expected to know something that I didn't know. So it led to times where I'd pretend like I need you. Know, do you know? You know what this is, right? And I'd pretend like I knew, and early career, career even, and then I get called out on something, and it just was like a gut punch, like, but I'm supposed to know that, you know,
 
</strong>Michael Hingson ** 10:13
what did your parents think of you being so curious as you were growing up?
 
<strong>Aaron Wolpoff, ** 10:17
They they liked it, but I was quiet, okay? Quiet, quiet, quietly, confident and curious. It's just an interesting, I guess, an interesting mix. Yeah, but no, they Oh, they indulged it. I, you know, they answered my questions. They like I said, I read a lot, so frequent trips to the library to read a lot about a lot of things, but I think, you know, professionally, you take something that's kind of a grab bag, and what do I do with all these different interests? And when I started college undeclared, I realized, you know, communications, marketing, you kind of can make a discipline out of a bunch of interests, and call it something professional. Where did you go to college? I went to UCSD. UCSD, here in San Diego, yeah,
 
</strong>Michael Hingson ** 11:12
well, I was just up the road from you at UC Irvine. So here two good campuses,
 
<strong>Aaron Wolpoff, ** 11:18
they are, they are and UCSD. I was back recently. It's like a it's like a city. Now, every time we go back, we see these, these kids. They're babies. They get they get food every you know, they have, like, a food nice food court. There's parking, an abundance of parking, there's theaters, there's all the things we didn't have. Of course, we had some of it, but they just have, like, what if we had one of something or 50 parking spaces, they've got 5000 you know. And if we had, you know, one one food option, they got 35 Yeah, they don't know how good they have it.
 
</strong>Michael Hingson ** 11:53
When I was at UC urban, I think we had 3200 undergraduates. It wasn't huge. It was in that area. Now, I think there's 31,000 or 32,000 undergrads. Oh, wow. And as one of my former physics professors joked, he's retired, but I got to meet him. I was there, and last year I was inducted as an alumni member of Phi, beta, kappa. And so we were talking, and he said, You know what UCI really stands for, don't you? Well, I didn't, I said, What? And he said, under construction indefinitely. And there's, they're always building, sure, and that's that started when I was there, but, but they are always building. And it's just an amazing place today, with so many students and graduate students, undergrads and faculty, and it's, it's an amazing place. I think I'd have a little bit more of a challenge of learning where everything is, although I could do it, if I had to go back, I could do it. Yeah, UCI is nice. But I think you could say, you could say that about any of the UCs are constantly under, under development. And, you know, that's the old one. That's the old area. And I'm like, oh, that's I went to school in the old area. I know the old area. I remember Central Park. Yeah, for sure. Yeah. So you ended up majoring in Marketing and Communications,
 
<strong>Aaron Wolpoff, ** 13:15
yeah. So I undergrad in communications. They have a really nice business school now that they did not have at the time. So I predated that, but I probably would have ended up there. I got out with a very, not knocking the school. It's a great, wonderful school. I got out with a very theory, theoretical based degree. So I knew a lot about communications from a theory based perspective. I knew about brain cognition. I took maybe one quarter of practical use it professionally. It was like a video, like a video production course, so I I learned hands on, 111, quarter out of my entire academic career. But a lot of it was learning. The learning not necessarily applied, but just a lot of theory. And I started school at 17, and I got out just shortly after my 21st birthday, so I don't know what my hurry was, but, but there I was with a lot of theory, some some internships, but not a ton of professional experience. And, you know, trying to figure it out in the work world at that point. Did you get a graduate degree or just undergrad? I did. I went back. So I did it for almost five years in in financial marketing, and then, and I wear a suit and tie to work every day, which I don't think anyone does anymore. And I'm suddenly like, like, I'm from the 30s. I'm not that old, but, but no, seriously, we, you know, to work at the at the headquarters of a international credit union. Of course, I wear a suit, no after four and a half. Years there, I went back to graduate school up in the bay the Bay Area, Bay Area, and that's when I got my masters in in marketing. Oh, where'd you go in the Bay Area? San Francisco, state. Okay, okay, yeah, really nice school. It's got one of the biggest International MBA programs in the country, I think. And got to live in that city for a couple years.
 
</strong>Michael Hingson ** 15:24
We lived in Novato, so North Bay, for 12 years, from 2002 to the end of June 2014 Yeah, I like that area. That's, that's the, oh, the weather isn't San Diego's. That area is still a really nice area to live as well. Again, it is pretty expensive, but still it
 
<strong>Aaron Wolpoff, ** 15:44
is, yeah, I it's not San Diego weather, a beautiful day. There is like nothing else. But when we first got there, I said, I want to live by the beach. That's what I know. And we got out to the beach, which is like at the end of the outer sunset, and it's in the 40s streets, and it feels like the end of the universe. It just, it just like, feels apocalyptic. And I said, I don't want to live by the beach anymore, but, but no, it was. It was a great, great learning experience, getting an MBA. I always say it's kind of like a backpack or a toolkit you walk around with, because it is all that's all application. You know, everything that I learned about theory put into practice, you got to put into practice. And so I was, I was really glad that I that I got to do that. And like I said, Live, live in, live in the Bay. For a couple years, I'd always wanted
 
</strong>Michael Hingson ** 16:36
to, yeah, well, that's a nice area to live. If you got to live somewhere that is one of the nicer places. So glad you got that opportunity. And having done it, as I said for 12 years, I appreciate it too. And yeah, so much to offer there.
 
<strong>Aaron Wolpoff, ** 16:51
The only problem I had was it was in between the <a href="http://two.com" rel="nofollow">two.com</a> bubbles. So literally, nothing was happening. The good side was that the apartment I was living in went for something like $5,500 before I got there, and then the draw everything dropped, you know, the bottom dropped out, and I was able to squeak by and afford living in the city. But, you know, you go for look, seeking your fortune. And there's, there's, I had just missed it. And then I left, and then it just came back. So I was, I was there during a lull. So you're the one, huh? Okay, I didn't do it, just the way Miami worked out. Did you then go back to San Diego? I did, yeah. So I've met my wife here. We moved up to the bay together, and when we were debating, when I graduated, we were thinking, do we want to drive, you know, an hour and a half Silicon Valley or someone, you know, somewhere further out just to stay in the area? Or do we want to go back to where we where we know and like, and start a life there and we, you know, send, like you said at the beginning, San Diego is not a bad place to be. So as it was never a fallback, but as a place to, you know, come back home to, yeah, I welcomed it.
 
</strong>Michael Hingson ** 18:08
And so what did you do when you came back to San Diego?
 
<strong>Aaron Wolpoff, ** 18:12
So I have my best friend from childhood was starting as a photography company still does, and it was starting like a sister company, as an agency to serve the photography company, which was growing really fast, and then also, like picking up clients and building a book out of so he said, you know you're, I see you're applying for jobs, and I know that you're, you know, you're getting some offers and things, but just say no To all of them and come work with me and and at the time it was, it was running out of a was like a loft of an apartment, but it, you know, it grew to us, a small staff, and then a bigger staff, and spun off on its own. And so that's, that's what I did right out of, right out of grad school. I said no to a few things, and said there's a lot, lot worse fates than you know, spending your work day with your best friend and and growing a company out and so what exactly did you do for them? So it was like, we'll call it a boutique creative agency. It was around the time of I'm making myself sound so old. See, so there was flash, flash technology, like web banners were made with Flash. It had moved to be flash, Adobe, Flash, yeah. So companies were making these web banners, and what you call interactive we got a proficiency of making full website experiences with Flash, which not a lot of companies were doing. So because of that, it led to some really interesting opportunities and clients and being able to take on a capability, a proficiency that you know for a time. Uh was, was uh as a differentiator, say, you know, you could have a web banner and an old website, or you could have a flash, interactive website where you take your users on an experience with music and all the things that seem so dated now,
 
</strong>Michael Hingson ** 20:14
well, and of course, unfortunately, a lot of that content wasn't very accessible, so some of us didn't really get access to a lot of it, and I don't remember whether Adobe really worked to make flash all that accessible. They dealt with other things, but I'm not sure that flash ever really was. Yeah, I'm with you on that. I really, I don't think so.
 
<strong>Aaron Wolpoff, ** 20:38
What we would wind up doing is making parallel websites, but, but then mobile became a thing, and then you'd make a third version of a website, and it just got tedious. And really it's when the iPhone came out. It just it flash got stopped in its tracks, like it was like a week, and then action script, which is the language that it runs on, and all the all the capabilities and proficiencies, just there was no use for it anymore.
 
</strong>Michael Hingson ** 21:07
Well, and and the iPhone came out, as you said, and one of the things that happened fairly early on was that, because they were going to be sued, Apple agreed to make the I devices accessible, and they did something that hadn't really been done up to that time. They set the trend for it. They built accessibility into the operating systems, and they built the ability to have accessibility into the operating systems. The one thing that I wish that Apple would do even a little bit more of than they do, than they do today, although it's better than it used to be, is I wish they would mandate, or require people who are going to put apps in the App Store, for example, to make sure that the apps are accessible. They have guidelines. They have all sorts of information about how to do it, but they don't really require it, and so you can still get inaccessible apps, which is unfortunate,
 
<strong>Aaron Wolpoff, ** 22:09
that is Yeah, and like you said, with Flash, an entire you know, ecosystem had limited to no accessibility, so
 
</strong>Michael Hingson ** 22:16
and making additional on another website, Yeah, a lot of places did that, but they weren't totally equal, because they would make enough of the website, well, they would make the website have enough content to be able to do things, but they didn't have everything that they had on the graphical or flash website, and so It was definitely there, but it wasn't really, truly equal, which is unfortunate, and so now it's a lot better.
 
<strong>Aaron Wolpoff, ** 22:46
Yeah, it is no and I hate to say it, but if it came down to limited time, limited budget, limited everything you want to make something that is usable and efficient, but no, I mean, I can't speak for all developers, but no, it would be hard. You'd be hard pressed to create a an equally parallel experience with full accessibility at the time.
 
</strong>Michael Hingson ** 23:16
Yeah, yeah, you would. And it is a lot better. And there's, there's still stuff that needs to be done, but I think over time, AI is going to help some of that. And it is already made. It isn't perfect yet, but even some graphics and so on can be described by AI. And we're seeing things improve over, over, kind of what they were. So we're making progress, which is good,
 
<strong>Aaron Wolpoff, ** 23:44
yeah, no, I'm really happy about that. And with with AI and AI can go through and parse your code and build in all you know, everything that that needs to happen, there's a lot less excuse for for not making something as accessible as it can
 
</strong>Michael Hingson ** 23:59
be, yeah, but people still ignore it to a large degree. Still, only about 3% of all websites really have taken the time to put some level of accessibility into them. So there's still a lot to be done, and it's just not that magical or that hard, but it's mostly, I think, education. People don't know, they don't know that it can be done. They don't think about it being done, or they don't do it initially, and so then it becomes a lot more expensive to do later on, because you got to go back and redo
 
<strong>Aaron Wolpoff, ** 24:28
it, all right, yeah, anything, anytime you have to do something, something retroactive or rebuild, you're, yeah, you're starting from not a great place.
 
</strong>Michael Hingson ** 24:37
So how long did you work with your friend?
 
<strong>Aaron Wolpoff, ** 24:42
A really long time, because I did the studio, and then I wound up keeping that alive. But going over to the photography side, the company really grew. Had a team of staff photographers, had a team of, like a network of photographers, and. And was doing quite, quite a lot, an abundance of events every year, weddings and corporate and all types of things. So all in, I was with the company till, gosh, I want to say, like, 2014 or so. Wow. Yeah. Yeah.
 
</strong>Michael Hingson ** 25:21
And then what did you go off and do?
 
<strong>Aaron Wolpoff, ** 25:25
So then I worked for an agency, so I got started with creative and, well, rewinding, I got started with financial marketing, with the suit and tie. But then I went into creative, and I've tried pretty much every aspect of marketing I hadn't done marketing automation and email sequences and CRMs and outreach and those types of things. So that was the agency I worked for that was their specialization, which I like, to a degree, but it's, it's not my, not my home base. Yeah, there's, there's people that love and breathe automation. I like having interjecting some, you know, some type of personal aspect into the what you're putting out there. And I have to wrestle with that as ai, ai keeps growing in prominence, like, Where's the place for the human, creative? But I did that for a little while, and then I've been on my own for the past six or seven years.
 
</strong>Michael Hingson ** 26:26
So what is it you do today? Exactly?
 
<strong>Aaron Wolpoff, ** 26:30
So I'm, we'll call it a fractional CMO, or a fractional marketing advisor. So I come in and help companies grow their their marketing and figure themselves out. I've gone I work with large companies. I've kind of gone back to early stage startups and and tech companies. I just find that they're doing really more, a lot more interesting things right now with the market the way it is. They're taking more chances and and they're they're moving faster. I like to move pretty quick, so that's where my head's at. And I'm doing more. We'll call em like CO entrepreneurial ventures with my clients, as opposed to just a pure agency service model, which is interesting. And and I got my own podcast. There you go. Yeah. What's your podcast called? Not to keep you busy, it's called, we fixed it. You're welcome. There you
 
</strong>Michael Hingson ** 27:25
go. And it seems to me, if my memory hasn't failed me, even though I don't take one of those memory or brain supplements, we were on it not too long ago, talking about Uber, which was fun.
 
<strong>Aaron Wolpoff, ** 27:39
We had you on there. I don't know which episode will drop first, this one or or the one you were on, but we sure enjoyed having you on there.
 
</strong>Michael Hingson ** 27:46
Well, it was fun. Well, we'll have to do more of it, and I think it'd be fun to but so you own your own business. Then today,
 
<strong>Aaron Wolpoff, ** 27:53
I do, yeah, it's called Double zebra.
 
</strong>Michael Hingson ** 27:56
Now, how did you come up with that name?
 
<strong>Aaron Wolpoff, ** 27:59
It's two basic elements, so basic, black and white, something unremarkable, but if you can take it and multiply it or repeat it, then you're onto something interesting.
 
</strong>Michael Hingson ** 28:13
Lots of stripes. Yeah, lots of stripes.
 
<strong>Aaron Wolpoff, ** 28:17
And it's always fun when I talk to someone in the UK or Australia, or then they say zebra or zebra, right? I get to hear the way they say it. It's that's fun. Occasionally I get double double zero. People will miss misname it and double zero. That's his
 
</strong>Michael Hingson ** 28:34
company's that. But has anybody called it double Zed yet?
 
<strong>Aaron Wolpoff, ** 28:39
No, that's a new one.
 
</strong>Michael Hingson ** 28:41
Yeah? Well, you never know. Maybe we've given somebody the idea now. Yeah, yeah. Well, so I'm I'm curious. You obviously do a lot to analyze and help people in critique in corporate mishaps. Have you ever seen a particular business mistake that you really admire and just really love, its audacity,
 
<strong>Aaron Wolpoff, ** 29:07
where it came out wrong, but I liked it anyway, yeah, oh, man,
 
</strong>Michael Hingson ** 29:13
let's see, or one maybe, where they learned from their mistake and fixed it. But still, yeah, sure.
 
<strong>Aaron Wolpoff, ** 29:23
Yeah, that's a good one. I like, I like bold moves, even if they're wrong, as long as they don't, you know, they're not harmful to people I don't know. Let's go. I'm I'm making myself old. Let's go back to Crystal crystal. Pepsi, there you go for that. But that was just such a fun idea at the time. You know, we're the new generation and, and this is the 90s, and everything's new now, and we're going to take the color out of out of soda, I know we're and we're going to take it and just make it what you know, but a little unfamiliar, right? Right? It's Crystal Pepsi, and the ads were cool, and it was just very of the moment. Now, that moment didn't last very long, no, and the public didn't, didn't hold on to it very long. But there's, you know, it was, it let you question, and I in a good way, what you thought about what is even a Pepsi. And it worked. It was they brought it back, like for a very short time, five, I want to say five or six years ago, just because people had a nostalgia for it. But yeah, big, big, bold, we're confident this is the new everyone's going to be talking about this for a long time, and we're going to put a huge budget behind it, Crystal Pepsi. And it it didn't, but yeah, I liked it.
 
</strong>Michael Hingson ** 30:45
So why is that that is clearly somebody had to put a lot of effort into the concept, and must have gotten some sort of message that it would be very successful, but then it wasn't,
 
<strong>Aaron Wolpoff, ** 31:00
yeah, yeah. For something like that, you have to get buy in at so many levels. You know, you have an agency saying, this is the right thing to do. You have CD, your leadership saying, No, I don't know. Let's pull back. Whenever an agency gets away with something and and spends a bunch of client money and it's just audacious, and I can't believe they did it. I know how many levels of buy in they had to get, yeah, to say, Trust me. Trust me. And a lot of times it works, you know, if they do something that just no one else had had thought of or wasn't willing to do, and then you see that they got through all those levels of bureaucracy and they were able to pull it off.
 
</strong>Michael Hingson ** 31:39
When it works. I love it. When it doesn't work. I love it, you know, just, just the fact that they did it, yeah, you got to admire that. Gotta admire it. They pulled it off, yeah. My favorite is still ranch flavored Fritos. They disappeared, and I've never understood why I love ranch flavored Fritos. And we had them in New Jersey and so on. And then we got, I think, out to California. But by that time, they had started to fade away, and I still have never understood why. Since people love ranch food so
 
<strong>Aaron Wolpoff, ** 32:06
much, that's a good one. I don't know that. I know those because it does, it does that one actually fill a market need. If there's Doritos, there's, you know, the ranch, I don't know if they were, they different.
 
</strong>Michael Hingson ** 32:17
They were Fritos, but they they did have ranch you know they were, they were ranch flavored, and I thought they were great. Yeah, I don't know. I don't know that one didn't hit because they have, I think they have chili flavor. They have regular. Do they have anything else honey barbecue? I don't know. I don't know, but I do still like regular, but I love ranch flavored the best. Now, I heard last week that Honey Nut Cheerios are going away. General Mills is getting rid of honey nut cheerios. No, is that real? That's what I heard on the news. Okay, I believe you, but I'll look it up anyway. Well, it's interesting. I don't know why, after so many years, they would but there have been other examples of cereals and so on that were around for a while and left and, well, Captain Crunch was Captain Crunch was one, and I'm not sure if lucky charms are still around. And then there was one called twinkles.
 
<strong>Aaron Wolpoff, ** 33:13
And I know all those except twinkles, but I would if you asked me, I would say, Honey Nut Cheerios. There's I would say their sales are better than Cheerios, or at least I would think so, yeah, at least a good portfolio company. Well, who knows, who knows, but I do know that Gen Z and millennials eat cereal a lot less than us older folks, because it takes work to put milk and cereal into a bowl, and it's not pre made, yeah. So maybe it's got to do with, you know, changing eating habits and consumer preferences
 
</strong>Michael Hingson ** 33:48
must be Yeah, and they're not enough of us, older, more experienced people to to counteract that. But you know, well, we'll see Yeah, as long as they don't get rid of the formula because it may come back. Yeah, well, now
 
<strong>Aaron Wolpoff, ** 34:03
Yeah, exactly between nostalgia and reboots and remakes and nothing's gone forever, everything comes back eventually.
 
</strong>Michael Hingson ** 34:10
Yeah, it does in all the work that you've done. Have you ever had to completely rethink and remake your approach and do something different?
 
<strong>Aaron Wolpoff, ** 34:24
Yeah, well, there's been times where I've been on uncharted territory. I worked with an EV company before EVs were a thing, and it was going, actually going head to head with with Tesla. But the thing there's they keep trying to bring it back and crowd sourcing it and all that stuff. It's, but at the time, it was like, I said it was like, which is gonna make it first this company, or Tesla, but, but this one looks like a, it looks, it feels like a spaceship. It's got, like space. It's a, it's, it's really. Be really unique. So the one that that is more like a family car one out probably rightly so. But there was no consumer understanding of not, let alone our preference, like there is now for an EV and what do I do? I have to plug it in somewhere and and all those things. So I had to rethink, you know what? There's no playbook for that yet. I guess I have to kind of work on it. And they were only in prototyping at the point where we came in and had to launch this, you know, teaser and teaser campaign for it, and build up awareness and demand for this thing that existed on a computer at the time.
 
</strong>Michael Hingson ** 35:43
What? Why is Tesla so successful?
 
<strong>Aaron Wolpoff, ** 35:48
Because they spent a bunch of money. Okay, that helps? Yeah, they were playing the long game. They could outspend competitors. They've got the unique distribution model. And they kind of like, I said, retrained consumers into how you buy a car, why you buy a car, and, and I think politics aside, people love their people love their teslas. You don't. My understanding is you don't have to do a whole lot once you buy it. And, and they they, like I said, they had the money to throw at it, that they could wait, wait it out and wait out that when you do anything with retraining consumers or behavior change or telling them you know, your old car is bad, your new this new one's good, that's the most. We'll call it costly and and difficult forms of marketing is retraining behavior. But they, they had the money to write it out and and their products great, you know, again, I'm not a Tesla enthusiast, but it's, it looks good. People love it. I you know, they run great from everything that I know, but so did a lot of other companies. So I think they just had the confidence in what they were doing to throw money at it and wait, be patient and well,
 
</strong>Michael Hingson ** 37:19
they're around there again the the Tesla is another example of not nearly as accessible as it should be and and I recognize that I'm not going to be the primary driver of a Tesla today, although I have driven a Tesla down Interstate 15, about 15 miles the driver was in the car, but, but I did it for about 15 miles going down I 15 and fully appreciate what autonomous vehicles will be able to do. We're way too much still on the cusp, and I think that people who just poo poo them are missing it. But I also know we're not there yet, but the day is going to come when there's going to be a lot more reliability, a lot less potential for accidents. But the thing that I find, like with the Tesla from a passenger standpoint, is I can't do any of the things that a that a sighted passenger can do. I can't unless it's changed in the last couple of years. I can't manipulate the radio. I can't do the other things that that that passengers might do in the Tesla, and I should be able to do that, and of all the vehicles where they ought to have access and could, the Tesla would be one, and they could do it even still using touch screens. I mean, the iPhone, for example, is all touch screen. But Apple was very creative about creating a mechanism to allow a person to not need to look at the screen using VoiceOver, the screen reader on the iPhone, but having a new set of gestures that were created that work with VoiceOver so that I could interact with that screen just as well as you can.
 
<strong>Aaron Wolpoff, ** 38:59
That's interesting that you say that, you know, Apple was working on a car for a while, and I don't know to a fact, but I bet they were thinking through accessibility and building that into every turn, or at least planning to,
 
</strong>Michael Hingson ** 39:13
oh, I'm sure they were. And the reality is, it isn't again. It isn't that magical to do. It would be simple for the Teslas and and other vehicles to do it. But, you know, we're we're not there mentally. And that's of course, the whole issue is that we just societally don't tend to really look at accessibility like we should. My view of of, say, the apple the iPhone, still is that they could be marketing the screen reader software that I use, which is built into the system already. They could, they could do some things to mark market that a whole lot more than they already do for sighted people. Your iPhone rings, um. You have to tap it a lot of times to be able to answer it. Why can't they create a mode when you're in a vehicle where a lot more of that is verbally, spoken and handled through voice output from the phone and voice input from you, without ever having to look at or interact with the screen.
 
<strong>Aaron Wolpoff, ** 40:19
I bet you're right, yeah, it's just another app at that point
 
</strong>Michael Hingson ** 40:22
well, and it's what I do. I mean, it's the way I operate with it. So I just think that they could, they could be more creative. There's so many examples of things that begin in one way and alter themselves or become altered. The typewriter, for example, was originally developed for a blind Countess to be able to communicate with her lover without her husband finding out her husband wasn't very attentive to her anyway. But the point is that the, I think the lover, created the this device where she could actually sit down and type a letter and seal it and give it to a maid or someone to give to, to her, her friend. And that's how the typewriter other other people had created, some examples, but the typewriter from her was probably the thing that most led to what we have today.
 
<strong>Aaron Wolpoff, ** 41:17
Oh, I didn't know that. But let me Michael, let me ask you. So I was in LA not too long ago, and they have, you know, driverless vehicles are not the form yet, but they we, I saw them around the city. What do you think about driverless vehicles in terms of accessibility or otherwise?
 
</strong>Michael Hingson ** 41:32
Well, again, so, so the most basic challenge that, fortunately, they haven't really pushed which is great, is okay, you're driving along in an autonomous vehicle and you lose connection, or whatever. How are you going to be able to pull it off to the side of the road? Now, some people have talked about saying that there, there has to be a law that only sighted people could well the sighted people a sighted person has to be in the vehicle. The reality is, the technology has already been developed to allow a blind person to get behind the wheel of a car and have enough information to be able to drive that vehicle just as well, or nearly as well, as a sighted person. But I think for this, from the standpoint of autonomousness, I'm all for it. I think we're going to continue to see it. It's going to continue to get better. It is getting better daily. So I haven't ridden in a fully autonomous vehicle, but I do believe that that those vehicles need to make sure, or the manufacturers need to make sure that they really do put accessibility into it. I should be able to give the vehicle all the instructions and get all the information that any sighted person would get from the vehicle, and the technology absolutely exists to do that today. So I think we will continue to see that, and I think it will get better all the way around. I don't know whether, well, I think they that actually there have been examples of blind people who've gotten into an autonomous vehicle where there wasn't a sighted person, and they've been able to function with it pretty well. So I don't see why it should be a problem at all, and it's only going to get
 
<strong>Aaron Wolpoff, ** 43:22
better. Yeah, for sure. And I keep thinking, you know, accessibility would be a prior priority in autonomous vehicles, but I keep learning from you, you know you were on our show and and our discussions, that the priorities are not always in line and not always where they necessarily should
 
</strong>Michael Hingson ** 43:39
be. Well. And again, there are reasons for it, and while I might not like it, I understand it, and that is, a lot of it is education, and a lot of it is is awareness. Most schools that teach people how to code to develop websites don't spend a lot of time dealing with accessibility, even though putting all the codes in and creating accessible websites is not a magically difficult thing to do, but it's an awareness issue. And so yeah, we're just going to have to continue to fight the fight and work toward getting people to be more aware of why it's necessary. And in reality, I do believe that there is a lot of truth to this fact that making things more accessible for me will help other people as well, because by having not well, voice input, certainly in a vehicle, but voice output and so on, and a way for me to accessibly, be able to input information into an autonomous vehicle to take to have it take me where I want to go, is only going to help everyone else as well. A lot of things that I need would benefit sighted people so well, so much.
 
<strong>Aaron Wolpoff, ** 44:56
Yeah, you're exactly right. Yeah, AI assisted. And voice input and all those things, they are universally loved and accepted now, yeah,
 
</strong>Michael Hingson ** 45:07
it's getting better. The unemployment rate is still very high among, for example, employable blind people, because all too many people still think blind people can't work, even though they can. So it's all based on prejudice rather than reality, and we're, we're, we're just going to have to continue to work to try to deal with the issues. I wrote an article a couple of years ago. One of the things where we're constantly identified in the world is we're blind or visually impaired. And the problem with visually impaired is visually we're not different simply because we don't see and impaired, we are not we're getting people slowly to switch to blind and low vision, deaf people and hard of hearing people did that years ago. If you tell a deaf person they're hearing impaired, they're liable to deck you on the spot. Yeah, and blind people haven't progressed to that point, but it's getting there, and the reality is blind and low vision is a much more appropriate terminology to use, and it's not equating us to not having eyesight by saying we're impaired, you know. So it's it's an ongoing process, and all we can do is continue to work at it?
 
<strong>Aaron Wolpoff, ** 46:21
Yeah, no. And I appreciate that you do. Like I said, education and retraining is, is call it marketing or call it, you know, just the way people should behave. But it's, that's, it's hard. It's one of the hardest things to do.
 
</strong>Michael Hingson ** 46:36
But, you know, we're making progress, and we'll, we'll continue to do that, and I think over time we'll we'll see things improve. It may not happen as quickly as we'd like, but I also believe that I and other people who are blind do need to be educators. We need to teach people. We need to be patient enough to do that. And you know, I see so often articles written about Me who talk about how my guide dog led me out of the World Trade Center. The guide dog doesn't lead anybody anywhere. That's not the job of the dog. The dog's job is to make sure that we walk safely. It's my job to know where to go and how to get there. So a guide dog guides and will make sure that we walk safely. But I'm the one that has to tell the dog, step by step, where I want the dog to go, and that story is really the crux of what I talk about many times when I travel and speak to talk to the public about what happened in the World Trade Center, because I spent a lot of time learning what I needed to do in order to escape safely and on September 11, not ever Having anticipated that we would need that kind of information, but still preparing for it, the mindset kicked in, and it all worked well.
 
<strong>Aaron Wolpoff, ** 47:49
You You and I talked about Uber on on my show, when you came on, and we gave them a little ding and figured out some stuff for them, what in terms of accessibility, and, you know, just general corporate citizenship, what's what's a company that, let's give them a give, give, call them out for a good reason? What's a company that's doing a good job, in your eyes, in your mind, for accessibility, maybe an unexpected one.
 
</strong>Michael Hingson ** 48:20
Well, as I mentioned before, I think Apple is doing a lot of good things. I think Microsoft is doing some good I think they could do better than they are in in some ways, but they're working at it. I wish Google would put a little bit more emphasis on making its you its interface more more usable to you really use the like with Google Docs and so on. You have to hurt learn a whole lot of different commands to make part of that system work, rather than it being as straightforward as it should be, there's some new companies coming up. There's a new company called inno search. Inno <a href="http://search.ai" rel="nofollow">search.ai</a>, it was primarily designed at this point for blind and low vision people. The idea behind inner search is to have any a way of dealing with E commerce and getting people to be able to help get help shopping and so on. So they actually have a a phone number. It's, I think it's 855, shop, G, P, T, and you can go in, and you can talk to the bot and tell it what you want, and it can help fill up a shopping cart. It's using artificial intelligence, but it understands really well. I have yet to hear it tell me I don't understand what you want. Sometimes it gives me a lot of things that more than I than I'm searching for. So there, there's work that needs to be done, but in a search is really a very clever company that is spending a lot of time working to make. Sure that everything that it does to make a shopping experience enjoyable is also making sure that it's accessible.
 
<strong>Aaron Wolpoff, ** 50:08
Oh, that's really interesting. Now, with with my podcast, and just in general, I spend a lot of time critiquing companies and and not taking them to test, but figuring out how to make them better. But I always like the opportunity to say you did something well, like even quietly, or you're, you know, people are finding you because of a certain something you didn't you took it upon yourselves to do and figure out
 
</strong>Michael Hingson ** 50:34
there's an audio editor, and we use it some unstoppable mindset called Reaper. And Reaper is a really great digital audio workstation product. And there is a whole series of scripts that have been written that make Reaper incredibly accessible as an audio editing tool. It's really great. It's about one of the most accessible products that I think I have seen is because they've done so well with it, which is kind of cool.
 
<strong>Aaron Wolpoff, ** 51:06
Oh, very nice. Okay, good. It's not even expensive. You gave me two to look, to pay attention to, and, you know, Track, track, along with,
 
</strong>Michael Hingson ** 51:16
yeah, they're, they're, they're fun. So what do people assume about you that isn't true or that you don't think is true?
 
<strong>Aaron Wolpoff, ** 51:25
People say, I'm quiet at times, guess going back to childhood, but there's time, there's situation. It's it's situational. There's times where I don't have to be the loudest person in the room or or be the one to talk the most, I can hang back and observe, but I would not categorize myself as quiet, you know, like I said, it's environmental. But now I've got plenty to say. You just have to engage me, I guess.
 
</strong>Michael Hingson ** 51:56
Yeah, well, you know, it's interesting. I'm trying to remember
 
<strong>Michael Hingson ** 52:04
on Shark Tank, what's Mark's last name, Cuban. Cuban. It's interesting to watch Mark on Shark Tank. I don't know whether he's really a quiet person normally, but I see when I watch Shark Tank. The other guys, like Mr. Wonderful with Kevin are talking all the time, and Mark just sits back and doesn't say anything for the longest period of time, and then he drops a bomb and bids and wins. Right? He's just really clever about the way he does it. I think there's a lot to be said for not just having to speak up every single time, but rather really thinking things through. And he clearly does that,
 
</strong>Aaron Wolpoff, ** 52:46
yeah, yeah, you have to appreciate that. And I think that's part of the reason that you know, when I came time to do a podcast, I did a panel show, because I'm surrounded by bright, interesting, articulate people, you included as coming on with us and and I don't have to fill every second. I can, I can, I, you know, I can intake information and think for a second and then maybe have a
 
<strong>Michael Hingson ** 53:15
response. Well, I think that makes a lot of sense, doesn't it? I mean, it's the way it really ought to be.
 
</strong>Aaron Wolpoff, ** 53:20
Yeah, if you got to fill an hour by yourself, you're always on, right?
 
<strong>Michael Hingson ** 53:26
Yeah, I know exactly what you mean. I know when I travel to speak. I figure that when I land somewhere, I'm on until I leave again. So I always enjoy reading books, especially going and coming on airplanes. And then I can be on the whole time. I am wherever I have to be, and then when I get on the airplane to come home, I can relax again.
 
</strong>Aaron Wolpoff, ** 53:45
Now, I like that. And I know, you keynote, I think I'd rather moderate, you know, I'll say something when I have something to say, and let other people talk for a while. Well, you gotta, you have a great story, and you're, you know, I'm glad you're getting it out there.
 
<strong>Michael Hingson ** 53:58
Well, if anybody needs a keynote speaker. Just saying, for everybody listening, feel free to email me. I'd love to hear from you. You can email me at Michael H i@accessibe.com or speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> always looking for speaking engagements. Then we got that one in. I'm glad, but, but you know, for you, is there a podcast episode that you haven't done, that you really want to do, that just seems to be eluding you?
 
</strong>Aaron Wolpoff, ** 54:28
There are a couple that got away. I wanted to do one about Sesame Street because it was without a it was looking like it was going to be without a home. And that's such a hallmark of my childhood. And so many, yeah, I think they worked out a deal, which is probably what I was going to propose with. It's like a CO production deal with Netflix. So it seems like they're safe for the foreseeable future. But what was the other I think there's, there's at least one or two more where maybe the guests didn't line up, or. Or the timeliness didn't work. I was going to have someone connected to Big Lots. You remember Big Lots? I think they're still around to some degree, but I think they are, come on and tell me their story, because they've, you know, they've been on the brink of extinction for a little while. So it's usually, it's either a timing thing, with the with with the guest, or the news cycle has just maybe gone on and moved past us.
 
<strong>Michael Hingson ** 55:28
But, yeah, I know people wrote off Red Lobster for a while, but they're still around.
 
</strong>Aaron Wolpoff, ** 55:35
They're still around. That would be a good one. Yeah, their endless shrimp didn't do them any favors. No, that didn't help a whole lot, but it's the companies, even the ones we've done already, you know, they they're still six months later. Toilet hasn't been even a full year of our show yet, but in a year, I bet there's, you know, we could revisit them all over again, and they're still going to find themselves in, I don't know, hot water, but some kind of controversy for one reason or another. And we'll, we'll try to help them out again.
 
<strong>Michael Hingson ** 56:06
Have you seen any successes from the podcast episodes where a company did listen to you and has made some changes?
 
</strong>Aaron Wolpoff, ** 56:15
I don't know that. I can correlate one to one. We know that they listen. We can look at the metrics and where the where the list listens, are coming from, especially with LinkedIn, gives you some engagement and tells you which companies are paying attention. So we know that they are and they have now, whether they took that and, you know, implemented it, we have a disclaimer saying, Don't do it. You know, we're not there to give you unfiltered legal advice. You know, don't hold us accountable for anything we say. But if we said something good and you like it, do it. So, you know, I don't know to a T if they have then we probably given away billions of dollars worth of fixes. But, you know, I don't know the correlation between those who have listened and those who have acted on something that we might have, you know, alluded to or set out, right? But it has. We've been the times that we take it really seriously. We've we've predicted some things that have come come to pass.
 
<strong>Michael Hingson ** 57:13
That's cool, yeah. Well, you certainly had a great career, and you've done a lot of interesting things. If you had to suddenly change careers and do something entirely different from what you're doing, what would it be?
 
</strong>Aaron Wolpoff, ** 57:26
Oh, man, my family laughs at me, but I think it would be a furniture salesman. There you go. Yeah, I don't know why. There's something about it's just enough repetition and just enough creativity. I guess, where people come in, you tell them, you know you, they tell you their story, you know, you get to know them. And then you say, Oh, well, this sofa would be amazing, you know, and not, not one with endless varieties, not one with with two models somewhere in between. Yeah, I think that would be it keeps you on your feet.
 
<strong>Michael Hingson ** 58:05
Furniture salesman, well, if you, you know, if you get too bored, math is homes and Bob's furniture probably looking for people.
 
</strong>Aaron Wolpoff, ** 58:12
Yeah, I could probably do that at night.
 
<strong>Michael Hingson ** 58:18
What advice do you give to people who are just starting out, or what kinds of things do you would you give to people we have ideas and thoughts?
 
</strong>Aaron Wolpoff, ** 58:27
So I've done a lot of mentoring. I've done a lot of one on one calls. They told I always work with an organization. They told me I did 100 plus calls. I always tell people to take use the create their own momentum, so you can apply for things, you can stand in line, you can wait, or you can come up with your own idea and test it out and say, I'm doing this. Who wants in? And the minute you have an idea, people are interested. You know, you're on to something. Let me see what that's all about. You know, I want to be one of the three that you're looking for. So I tell them, create their own momentum. Try to flip the power dynamic. So if you're asking for a job, how do you get the person that you're asking to want something from you and and do things that are take on, things that are within your control?
 
<strong>Michael Hingson ** 59:18
Right? Right? Well, if you had to go back and tell the younger Aaron something from years ago, what would you give him in the way of advice?
 
</strong>Aaron Wolpoff, ** 59:30
Be more vulnerable. Don't pretend you know everything. There you go. And you don't need to know everything. You need to know what you know. And then get a little better and get a little better.
 
<strong>Michael Hingson ** 59:43
One of the things that I constantly tell people who I hire as salespeople is you can be a student, at least for a year. Don't hesitate to ask your customers questions because they're not out to. Get you. They want you to succeed. And if you interact with your customers and you're willing to learn from them, they're willing to teach, and you'll learn so much that you never would have thought you would learn. I just think that's such a great concept.
 
</strong>Aaron Wolpoff, ** 1:00:12
Oh, exactly right. Yeah. As soon as I started saying that to clients, you know, they would throw out an industry term. As soon as I've said I don't know what that is, can you explain it to me? Yeah? And they did, and the world didn't fall apart. And I didn't, you know, didn't look like the idiot that I thought I would when we went on with our day. Yeah, that whole protective barrier that I worked so hard to keep up as a facade, I didn't have to do it, and it was so freeing. Yeah, yeah, yeah,
 
<strong>Michael Hingson ** 1:00:41
I hear you. Well, this has been fun. We've been doing it for an hour. Can you believe it? Oh, hey, that was a quick hour. I know it was a lot of fun. Well, I want to thank you for being here, and I want to thank you all for listening. Please give us a five star rating wherever you're listening or watching. We really appreciate it. We value your thoughts. I'd love to hear from you and get your thoughts on our episode today. And I'm sure Aaron would like that as well, and I'll give you an email address in a moment. But Aaron, if people want to reach out to you and maybe use your services, how do they do that?
 
</strong>Aaron Wolpoff, ** 1:01:12
Yeah, so two ways you can check me out, at double zebra, z, E, B, R, A, double <a href="http://zebra.com" rel="nofollow">zebra.com</a> and the podcast, I encourage you to check out too. We fixed it. <a href="http://Pod.com" rel="nofollow">Pod.com</a>, we fixed it.
 
<strong>Michael Hingson ** 1:01:25
<a href="http://Pod.com" rel="nofollow">Pod.com</a>, there you go. So reach out to Aaron and get marketing stuff done and again. Thank you all. My email address, if you'd like to talk to us, is Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and if you know anyone else who you think ought to be a guest on our podcast, we'd love it if you give us an introduction. We're always looking for people, so please do and again. Aaron, I just want to thank you for being here. This has been a lot of fun.
 
</strong>Aaron Wolpoff, ** 1:01:58
That was great. Thanks for having me. Michael,
 
**Michael Hingson ** 1:02:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Marketing Strategist with Aaron Wolpoff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c74244f0-2df0-4310-bc82-f092112d1000.mp3?source=rss&amp;ext=asset.mp3" length="92370450" type="audio/mpeg" />
<itunes:episode>369</itunes:episode>
</item>
<item><title>Episode 368 – Unstoppable Creator and Visionary with Walden Hughes</title>
<guid isPermaLink="false">https://pinecast.com/guid/0614db5f-ea05-4429-b0e9-1036bab4987e</guid>
<pubDate>Fri, 05 Sep 2025 10:00:31 -0000</pubDate>

<itunes:duration>01:05:05</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/21a07add-7c76-4903-887c-9d763151cb2f/UM368-Walden_Hughes-Coverart.jpg" />
<description><![CDATA[<p>As you will learn, our guest this time, Walden Hughes, is blind and has a speech issue. However, as you also will discover none of this has stopped Walden from doing what he wants and likes. I would not say Walden is driven. Instead, I would describe Walden as a man of vision who works calmly to accomplish whatever task he wishes to undertake. Walden grew up in Southern California including attending and graduating from the University of California at Irvine. Walden also received his Master’s degree from UCI.</p>
<p>Walden’s professional life has been in the financial arena where he has proven quite successful.</p>
<p>However, Walden also had other plans for his life. He has had a love of vintage radio programs since he was a child. For him, however, it wasn’t enough to listen to programs. He found ways to meet hundreds of people who were involved in radio and early television. His interviews air regularly on <a href="http://www.yesterdayusa.net" rel="nofollow">www.yesterdayusa.net</a> which he now directs.</p>
<p>Walden is one of those people who works to make life better for others through the various entertainment projects he undertakes and helps manage. I hope you find Walden’s life attitude stimulating and inspiring.</p>
<p><strong>About the Guest:</strong></p>
<p>With deep roots in U.S. history and a lifelong passion for nostalgic entertainment, Walden Hughes has built an impressive career as an entertainment consultant, producer, and historian of old-time radio. Since beginning his collection in 1976, he has amassed over 50,000 shows and has gone on to produce live events, conventions, and radio recreations across the country, interviewing over 200 celebrities along the way. A graduate of UC Irvine with both a BA in Economics and Political Science and an MBA in Accounting/Finance, he also spent a decade in the investment field before fully embracing his love of entertainment history. His leadership includes serving as Lions Club President, President of Radio Enthusiasts of Puget Sound, and long-time board member of SPERDVAC, earning numerous honors such as the Eagle Scout rank, Herb Ellis Award, and the Dick Beals Award. Today, he continues to preserve and celebrate the legacy of radio and entertainment through Yesterday USA and beyond.</p>
<p><strong>Ways to connect with Walden:</strong></p>
<p>SPERDVAC: <a href="https://m.facebook.com/sperdvacconvention/" rel="nofollow">https://m.facebook.com/sperdvacconvention/</a>
Yesterday USA: <a href="https://www.facebook.com/share/16jHW7NdCZ/?mibextid=wwXIfr" rel="nofollow">https://www.facebook.com/share/16jHW7NdCZ/?mibextid=wwXIfr</a>
REPS: <a href="https://www.facebook.com/share/197TW27jRi/?mibextid=wwXIfr" rel="nofollow">https://www.facebook.com/share/197TW27jRi/?mibextid=wwXIfr</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another episode of unstoppable mindset, where inclusion, diversity and the unexpected meet. We're going to deal with all of that today. We have a guest who I've known for a while. I didn't know I knew him as long as I did, but yeah, but we'll get to that. His name is Walden Hughes, and he is, among other things, the person who is the driving force now behind a website yesterday USA that plays 24 hours a day old radio shows. What I didn't know until he told me once is that he happened to listen to my show back on K UCI in Irvine when I was doing the Radio Hall of Fame between 1969 and 1976 but I only learned that relatively recently, and I didn't actually meet Walden until a few years ago, when we moved down to Victorville and we we started connecting more, and I started listening more to yesterday, USA. We'll talk about some of that. But as you can tell, we're talking, once again, about radio and vintage radio programs, old radio programs from the 30s, 40s and 50s, like we did a few weeks ago with Carl Amari. We're going to have some other people on. Walden is helping us get some other people onto unstoppable mindset, like, in a few weeks, we're going to introduce and talk with Zuzu. Now, who knows who Zuzu is? I know Walden knows, but I'll bet most of you don't. Here's a clue. Whenever a bell rings, an angel gets his wingsu was the little girl on. It's a Wonderful Life. The movie played by Carol from Yeah, and she the star was Carolyn Grimes, and we've met Carolyn. Well, we'll get to all that. I've talked enough. Walden, welcome to unstoppable mindset. We're glad you're
 
<strong>Walden Hughes ** 03:19
here. Hello, Michael boy, I mean, you, you had John Roy on years ago, and now you finally got to me that's pretty amazing.
 
</strong>Michael Hingson ** 03:25
Well, you know, we should have done it earlier, but that's okay, but, but you know what they say, the best is always saved for last.
 
<strong>Walden Hughes ** 03:34
Hey. Well, you know, considering you've been amazing with this show on Friday night for the last year. So here yesterday, USA, so we you and I definitely know our ins and outs. So this should be an easy our place talk.
 
</strong>Michael Hingson ** 03:47
Yes. Is this the time to tell people that Walden has the record of having 42 tootsie rolls in his mouth at once?
 
<strong>Walden Hughes ** 03:52
That's what they say. I think we could do more, though, you know. But yeah, yeah. Well, we won't ask, miss, yeah, we won't ask you to do that here. Why not?
 
</strong>Michael Hingson ** 04:03
Yeah, we want you to be able to talk. Well, I'm really glad you're here. Tell us a little about the early Walden growing up and all that.
 
<strong>Walden Hughes ** 04:12
I'm my mom and dad are from Nebraska, so I have a lot of Midwestern Nebraska ties. They moved out here for jobs in 65 and I was born in 1966 and I was the first baby to ever survive the world Pierre syndrome, which means I was born with a cleft palate, being extremely near sighted and and a cup and a recession. So I was the first baby through my mom and dad debt by $10,000 in 17 days, and it was a struggle for my folks. You know, in those early days, without insurance, without any. Thing like that. You know, people really didn't think about medical insurance and things like that in those days, that was not an issue. So, um, so I've always had extremely loving family. Then I went through five retina detachments, and starting when I was seven years old, up to I was nine, and I finally woke up one morning seeing white half circle so the retina detached. Sometime in the middle of the night, went to the most famous eye doctor the world at times, Dr Robert macchermer, who was the one who invented the cataract surgery and everything. Later, he wound up being the head of Duke Medical that was down in Florida, and they took one last ditch effort to save my sight, but it was a 2% chance, and it didn't work out. So they went blind in November 75 and went into school for people who may or may not know California pretty aggressive in terms of education, and so when I wear hearing aids, so I parted a hard of hearing class. Newport school. Mesa took care of the kids who were hard of hearing and the blind children went up to Garden Grove. So when I walked my site, went up to Garden Grove. And so that was my dedication. I was always a driven person. So and I also had a family that supported me everything I ever did. They didn't it just they were ultimately supporting me in education, all sorts of stuff. So I wound up in the Boy Scout Program. Wound up being an Eagle Scout like you, wound up being visual honoring the OA. And this was always side of kids. I was sort of the organizer all decided kid, and there was Walden that was right, I was that way in my entire life, which is interesting that the most kids are all hanging out. We were sighted and and even the school district, which was pretty amazing to think about it, Newport, they told my mom and dad, hey, when Wong ready to come back to his home school district, we'll cover the bill. We'll do it. And so my freshman year, after my freshman year in high school, we thought, yeah, it's time to come back. And so the Newport school, Mesa picked up the tab, and so did very well. Went up, applied to seven colleges, Harvard, a Yale Stanford turned me down, but everybody else took me
 
</strong>Michael Hingson ** 07:53
so, but you went to the best school anyway.
 
<strong>Walden Hughes ** 07:57
So I mean, either like Michael Troy went to UCI and I graduated in three years and two quarters with a degree in economics, a degree in politics, a minor in management, and then I went to work as a financial planner with American Express and then a stockbroker. I always wanted to go back get my MBA. So I got my MBA at UCI, and I graduated with my MBA in accounting and finance in 1995 so that's sort of the academic part Wow of my life.
 
</strong>Michael Hingson ** 08:32
How did your parents handle when it was first discovered that you were blind? So that would have been in what 75 how do they handle that?
 
<strong>Walden Hughes ** 08:42
They handle it really well. I think my dad was wonderful. My dad was the one that took, took me my birth, to all the doctor appointments, you know, such a traumatic thing for my mom. So my dad took that responsibility. My mom just clean house. But they, they My dad always thought if I were going to make it through life, it was going to be between my ears. It could be my brain and I, I was gifted and academically in terms of my analytical abilities are really off the chart. They tested me like in 160 and that mean I could take a very complicated scenario, break it down and give you a quick answer how to solve it within seconds. And that that that paid off. So no, I think, and they they had complete and so they put in the time.
 
</strong>Michael Hingson ** 09:47
What kind of work did your dad do? My dad
 
<strong>Walden Hughes ** 09:51
wound up being a real estate agent, okay, and so that gave him flexibility time. My mom wound up working for the Irvine camp. Attorney, which is the big agriculture at that time, now, apartments and commercial real estate here in oil County and so. So with their support and with the emphasis on education, and so they helped me great. They helped my brother a great deal. So I think in my case, having two really actively involved parents paid off, you know, in terms of, they knew where to support me and they knew the one to give me my give me my head, you know, because I would a classic example of this. After I graduated from college at UCI, I was looking for work, and mom said, my mom's saying, oh, keep go to rehab. Talk to them. They're both to help you out, give it. I really wasn't interested, so I sat down and met with them and had several interviews, and they said we're not going to fund you because either A, you're gonna be so successful on your own you pay for your own stuff, or B, you'll completely fail. So when I, and that's when they flat out, told me at rehab, so I I had more more luck in the private sector finding work than I did ever in the public sector, which was interesting.
 
</strong>Michael Hingson ** 11:39
I know that when I was in high school, and they it's still around today, of course, they had a program called SSI through the Department of Social Security, and then that there, there was also another program aid of the potentially self supporting blind, and we applied for those. And when I went to UC Irvine, I had met, actually, in 1964 a gentleman while I was up getting my guide dog. He was getting a guide dog. His name was Howard Mackey, and when I went to college, my parents also explored me getting some services and assistance from the Department of Rehabilitation, and I was accepted, and then Howard Mackey ended up becoming my counselor. And the neat thing about it was he was extremely supportive and really helped in finding transcribers to put physics books in braille, paid for whatever the state did it at the time, readers and other things like that that I needed provided equipment. It was really cool. He was extremely supportive, which I was very grateful for. But yeah, I can understand sometimes the rehabilitation world can be a little bit wonky. Of course, you went into it some 18 to 20 years later than that. I, in a sense, started it because I started in 6869 Yeah. And I think over time, just the state got cheaper, everything got cheaper. And of course, now it's really a lot different than it used to be, and it's a lot more challenging to get services from a lot of the agencies. And of course, in our current administration, a lot of things are being cut, and nobody knows exactly what's going to happen. And that's pretty
 
<strong>Walden Hughes ** 13:30
scary, actually. When I went to UCI, the school picked it up the pic, the school picked up my transcribing. They picked up my readers and all that. So interesting. How?
 
</strong>Michael Hingson ** 13:39
But did they let you hire your own readers and so on? Or do they do that?
 
<strong>Walden Hughes ** 13:43
They just put out the word, and people came up and and they paid them. So they just, they were just looking for volunteer, looking for people on the campus to do all the work. And, yeah, in fact, in fact, I had one gal who read pretty much all my years. She was waiting to get a job in the museum. And the job she wanted, you basically had to die to get it open. And so she for a full time employee with the read, can I be taking 20 units a quarter? Yeah. So I was, I was cranking it out. And in those days, everybody, you were lucky they I was lucky to get the material a week or two before midterm. Yeah, so I would speed up the tape and do a couple all nighters just to get through, because I really didn't want to delay, delay by examinations. I wanted to get it, get it through. But, uh, but, you know, but also, I guess I was going four times just throughout the quarter, set them into the summer. Okay, I wanted to get it done. Yeah, so that's, that's how I
 
</strong>Michael Hingson ** 14:50
did it. I didn't do summer school, but I did 16 to 20 units a quarter as well, and kept readers pretty busy and was never questioned. And even though we have some pretty hefty reader bills, but it it worked, no and and I hired my own readers, we put out the word, but I hired my own readers. And now I think that's really important. If a school pays for the readers, but lets you hire the readers, that's good, because I think that people need to learn how to hire and fire and how to learn what's necessary and how to get the things that they need. And if the agency or the school does it all and they don't learn how to do it, that's a problem.
 
<strong>Walden Hughes ** 15:36
If fashioning is just a sidebar issue, computer really became a big part. And with my hearing loss, TSI was really, yeah, telesensory, the one Incorporated, right? And they were upscale, everybody. It was, you know, $2,500 a pop. And for my hearing, it was the was for the card, the actual card that fits into the slot that would read, oh, okay, okay, right. And eventually they went with software with me, a lot cheaper, yes, and so, so my folks paid for that in the early days, the mid 80s, the computers and the software and a lot of that were trial and error terms of there was not any customer support from the from the computer company that were making special products like that, you were pretty much left on your own to figure it out. Yeah, and so time I went to graduate in 1990 we figured, in the business world, financial planning, I'm gonna need a whole complete setup at work, and we're gonna cost me 20 grand, yeah, and of course, when we have saying, We biking it, we're gonna finance it. What happened was, and this has helped with the scouting program. I knew the vice president of the local bank. And in those days, if it was, if it was still a small bank, he just went, he gave me a personal loan, hmm, and he, I didn't have to get any code centers or anything. No, we're gonna be the first one to finance you. You get your own computer set up. And so they, they, they financed it for me, and then also Boyle kicked in for 7500 but that was, that's how I was able to swing my first really complicated $20,000 units in 1990
 
</strong>Michael Hingson ** 17:33
the Braille Institute had a program. I don't know whether they still do or not they, they had a program where they would pay for, I don't know whether the top was 7500 I know they paid for half the cost of technology, but that may have been the upper limit. I know I used the program to get in when we moved, when we moved to New Jersey. I was able to get one of the, at that time, $15,000 Kurzweil Reading machines that was in 1996 and Braille Institute paid for half that. So it was pretty cool. But you mentioned TSI, which is telesensory Systems, Inc, for those who who wouldn't know that telesensory was a very innovative company that developed a lot of technologies that blind and low vision people use. For example, they developed something called the optic on which was a box that had a place where you could put a finger, and then there was attached to it a camera that you could run over a printed page, and it would display in the box a vibrating image of each character as the camera scanned across the page. It wasn't a really fast reading program. I think there were a few people who could read up to 80 words a minute, but it was still originally one of the first ways that blind people had access to print.
 
<strong>Walden Hughes ** 18:59
And the first guinea pig for the program. Can I just walk my site in 75 and they, they wanted me to be on there. I was really the first one that the school supply the optic on and has special training, because they knew I knew what site looked like for everybody, what Mike's describing. It was dB, the electronic waves, but it'd be in regular print letters, not, not broil waters, right? What
 
</strong>Michael Hingson ** 19:25
you felt were actually images of the print letters, yeah.
 
<strong>Walden Hughes ** 19:30
And the thing got me about it, my hand tingled after a while,
 
</strong>Michael Hingson ** 19:35
yeah, mine
 
<strong>Walden Hughes ** 19:36
to last forever,
 
</strong>Michael Hingson ** 19:38
you know. So it was, it wasn't something that you could use for incredibly long periods of time. Again, I think a few people could. But basically, print letters are made to be seen, not felt, and so that also limited the speed. Of course, technology is a whole lot different today, and the optic on has has faded away. And as Walden said, the card that would. Used to plug into computer slots that would verbalize whatever came across the screen has now given way to software and a whole lot more that makes it a lot more usable. But still, there's a lot of advances to be made. But yeah, we we both well, and another thing that TSI did was they made probably the first real talking calculator, the view, plus, remember
 
<strong>Walden Hughes ** 20:25
that? Yep, I know a good sound quality.
 
</strong>Michael Hingson ** 20:28
Though it was good sound quality. It was $395 and it was really a four function calculator. It wasn't scientific or anything like that, but it still was the first calculator that gave us an opportunity to have something that would at least at a simple level, compete with what sighted people did. And yes, you could plug your phone so they couldn't so sighted people, if you were taking a test, couldn't hear what what the calculator was saying. But at that time, calculators weren't really allowed in the classroom anyway, so
 
<strong>Walden Hughes ** 21:00
my downside was, time I bought the equipment was during the DOS mode, and just like that, window came over, and that pretty much made all my equipment obsolete, yeah, fairly quickly, because I love my boil display. That was terrific for for when you learn with computers. If you're blind, you didn't really get a feel what the screen looked like everybody. And with a Braille display, which mine was half the screen underneath my keyboard, I could get a visual feel how things laid out on the computer. It was easier for me to communicate with somebody. I knew what they were talking
 
</strong>Michael Hingson ** 21:42
about, yeah. And of course, it's gotten so much better over time. But yeah, I remember good old MS DOS. I still love to play some of the old MS DOS games, like adventure and all that, though, and Zork and some of those fun games.
 
<strong>Walden Hughes ** 21:57
But my understanding dos is still there. It's just windows on top of it, basically,
 
</strong>Michael Hingson ** 22:02
if you open a command prompt in Windows that actually takes you to dos. So dos is still there. It is attached to the whole system. And sometimes you can go in and enter commands through dos to get things done a little bit easier than you might be able to with the normal graphic user interface, right? Well, so you, you got your master's degree in 1995 and so you then continue to work in the financial world, or what did
 
<strong>Walden Hughes ** 22:35
it for 10 years, but five years earlier? Well, maybe I should back it up this way. After I lost my site in 1976 I really gravitated to the radio, and my generation fell in love with talk radio, so I and we were really blessed here in the LA market with really terrific hosts at KBC, and it wasn't all the same thing over and over and beating the drum. And so listening to Ray Breen, Michael Jackson, IRA for still kill Hemingway, that was a great opportunity for somebody who was 10 years old.
 
</strong>Michael Hingson ** 23:18
Really, they were all different shows. And yes, I remember once we were listening to, I think it was Michael Jackson. It was on Sunday night, and we heard this guy talking about submarines, and it just attracted Karen's and my attention. And it turns out what it was was Tom Clancy talking about Hunt for Red October. Wow. And that's where we first heard about it, and then went and found the book.
 
<strong>Walden Hughes ** 23:45
But So I grew up in the talk radio, and then that, and I fell in love with country music at the time on koec, and then Jim Healy and sports, yep, and then, and then we were blessed in the LA market have a lot of old time radio played, and it was host like Mike was here at K UCI, John Roy, eventually over KPCC, Bob line. And so my relatives said you should listen to this marathon KPFK, which was a Pacific did an all day marathon. I fell in love with that. Jay Lacher, then one night, after I walked my site, I tuned in. Ray bream took the night off, and Bill balance had frankly sit in. And the first thing they played was Jack Armstrong, and this is where Jack, Jack and Billy get caught up in a snow storm and a bone down the hill. And Brett Morrison came in during the one o'clock two o'clock hour to talk about the shadow. And so my dad took me to, oh, I'm trying to think of the name of the record. Or if they gave away licorice, licorice at the at the record store tower, yeah, not Tower Records. Um, anyway, so we bought two eight track tapes in 1976 the shadow and Superman, and I started my long life of collecting and so. So here we up to 1990 after collecting for 15 years. Going to spill back conventional meetings. I knew Ray bream was going to have kitty Cowan at the guest. Kitty Cowan was a big band singer of the 40s who later the fifth little things mean a lot. And I figured nobody was going to act about her days on the Danny Kaye radio show. And so I called in. They realized I had the stuff. I had the radio shows, they took me off the air, and Kitty's husband, but grand off called me the next day, and we struck up a friendship. And so they were really connected in Hollywood, and so they opened so many doors for me. Mike I Katie's best friend with Nancy Lacher, SR bud with the one of the most powerful agents in town, the game show hosting, who could come up with a TV ideas, but did not know how to run a organization. So that was Chuck Paris, hmm, and Gong Show, yeah, so I wound up, they wound up giving me, hire me to find the old TV shows, the music, all that stuff around the country. And so I started to do that for the Sinatra family, everybody else. So I would, while we do the financial planning, my internet consulting thing really took off. So that wound up being more fun and trying to sell disability insurance, yeah. So one wound up doing that until the internet took over. So that would that. So my whole life would really reshape through kitty Carolyn and Ben granoff through that. So I really connected in the Hollywood industry from that point on, starting 1990 so that that really opened up, that really sure reshaped my entire life, just because of that
 
</strong>Michael Hingson ** 27:28
and you've done over the years, one of the other things that you started to do was to interview a lot of these people, a lot of the radio stars, The radio actors
 
<strong>Walden Hughes ** 27:39
and music and TV, music,
 
</strong>Michael Hingson ** 27:44
yeah.
 
<strong>Walden Hughes ** 27:45
And I think when Bill Bragg asked me to interview kitty Carol, and I did that in 2000 and Bill said, Well, could you do more? And so one of Kitty friends, but test Russell. Test was Gene Autry Girl Friday. He she ran kmpc for him. And I think everybody in the music industry owed her a favor. I mean, I had Joe Stafford to Pat Boone to everybody you could think of from the from that big band, 3040s, and 60s on the show. Let's go
 
</strong>Michael Hingson ** 28:24
back. Let's go back. Tell us about Bill Bragg.
 
<strong>Walden Hughes ** 28:29
Bill Bragg was an interesting character all by himself. Born in 1946 he was a TV camera man for CBS in Dallas. He was also a local music jockey, nothing, nothing, big, big claims of fame boys working for channel two. And then he in Dallas, he was at a press conference with LBJ, and LBJ got done speaking, and the camera crew decided that they were going to pack up and go to lunch. And Bill thought it'd be fun to mark what camera, what microphone the President used for his address, and the guys were in a rush door in the box, let's go have lunch. So Bill lost track, and that bothered him. So he started the largest communication Museum in 1979 and he collected and was donated. And so he had the biggest museum. He had a film exchanger. So in those early days of cable TVs, you know, we had a lot of TV stations specializing in programming, and there were channels, I think this was called a nostalgic channel, wanted to run old TV shows and films. They had the film, but they didn't. Have the equipment. And they got hold of Bill. He said, Okay, I'll do it for you. But what you're going to give me is games. Bill was a wheel and dealer, yeah. And Charlie said, We'll give you your own satellite channel. And I was talking to Bill friend later, John women in those days, in the 1983 when Bill got it, the value of those satellite channels was a million dollars a year, and he got it for free. And Bill would try and figure out, What in the world I'm going to do with this, and that's when he decided to start playing with old time radio, because really nobody was playing that on a national basis. You had different people playing it on a local basis, but not really on a national basis. So Bill was sort of the first one before I play old time radio. I became aware of him because of bur back, so I was trying to get the service on my cable TV company. Was unsuccessful.
 
</strong>Michael Hingson ** 30:58
So what he did is he broadcast through the satellite channel, and then different television stations or companies could if they chose to pick up the feed and broadcast it. Did, they broadcast it on a TV channel or
 
<strong>Walden Hughes ** 31:13
on radio public asset channel. Okay, so remember note day a lot of public it would have the bulletin boards with the local news of right community, and lot of them would play Bill can't
 
</strong>Michael Hingson ** 31:28
play Bill's channel because the only because what they were doing was showing everything on the screen, which didn't help us. But right they would show things on the screen, and they would play music or something in the background. So Bill's programs were a natural thing to play,
 
<strong>Walden Hughes ** 31:44
yeah, and so Bill wound up on a stout then he wound up being the audio shop Troyer for WGN, which was a nice break and so. And then Bill got it to be played in 2000 nursing homes and hospitals, and then local AMFM stations would pick us up. They were looking for overnight programming, so local throughout the country would pick it up. And so Bill, Bill was a go getter. He was a great engineer, and knew how to build things on the cheap. He was not a businessman, you know, he couldn't take it to the next level, but, but at least he was able to come up with a way to run a station, 24 hours a day. It was all the tapes were sent down to Nash, down to Tennessee, to be uploaded to play into the system. Eventually, he built a studio and everything in Dallas. And so,
 
</strong>Michael Hingson ** 32:38
of course, what what Weldon is saying is that that everything was on tape, whether it was cassette or reel to reel, well, reel to reel, and they would play the tapes through a tape machine, a player or recorder, and put it out on the satellite channels, which was how they had to do it. And that's how we did it at kuci, we had tape, and I would record on Sunday nights, all the shows that we were going to play on a given night on a reel of tape. We would take it in and we would play it.
 
<strong>Walden Hughes ** 33:13
And so that's how it's done in the 80s. Eventually built bill, built a studio, and then started to do a live show once a week. Eventually, they grew up to four days a week. And so here is about 1999 or so, and they were playing Musa from kitty cat, and did not know who she was. I would quickly, I would quickly give a couple background from AIM hang up. I didn't really they had no idea who I was yet. I didn't talk about what I would do and things like that. I was just supplying information. And eventually, after two years, they asked me to bring kitty on the show, which I did, and then I started to book guests on a regular basis for them, and then eventually, the guy who I enjoyed all time radio shows listening to Frank Percy 1976 built decided that I should be his producer, and so I wound up producing the Friday Night Live show with Frankie, and eventually we got it up and running, 2002 So Frank and I did it together for 16 years and so that so Bill built a studio in Texas, mailed it all to my House. My dad didn't have any engineering ability. So he and my bill got on the phone and built me a whole studio in six hours, and I was up and running with my own studio here in my bedroom, in 2002 and so overhead, I'm in my bedroom ever since Michael, you know, there you go.
 
</strong>Michael Hingson ** 34:58
Well and to tell people about. Frank Bresee Frank, probably the biggest claim to fame is that he had a program called the golden days of radio, and it was mainly something that was aired in the Armed Forces Radio and Television Service on the radio, where he would every show play excerpts of different radio programs and so on. And one of the neat things that's fascinating for Frank was that because he was doing so much with armed forces, and doing that, he had access to all of the libraries around the world that the Armed Forces Radio and Television Service had, so he could go in and oftentimes get shows and get things that no one else really had because they were only available in at least initially, in these military libraries. But he would put them on the air, and did a great job with it for many, many years. Yeah, Frank
 
<strong>Walden Hughes ** 35:53
was an interesting character, a pure entrepreneur. He invented a game called pass out, which was a drinking game, board game, and he for 20 years, he spent six months in Europe, six months in United States. And he was making so much money in Europe, he would rent out castles and lived in them, and he would and he would spend months at a time in Germany, which was the main headquarter of art, and just sit there in the archives and make copies of things he wanted to play on his show, yeah. And so that's how he built that. And then he he started collecting transcriptions when he would to 10 he was a radio actor, and so he had one of the largest collection, collection, and he his house, his family house was in Hancock Park, which was the, it was Beverly Hills before Beverly Hills, basically, what did he play on radio? Well, when he was, he was he was deceptive. He was the backup little beaver. When someone Tommy, writer, yeah, when, when Tommy Cook had another project, it was Frank be was a substitute. And so that was a short coin of fame. He did bit parts on other shows, but, but that's what he did as a kid. Eventually, I think Frank came from a very wealthy family. He wound up owning the first radio station when he was 19 years old on Catalina Island in 1949 and then he wound up being a record producer. He worked with Walter Winchell, created albums on without about Al Jolson worked on Eddie Cantor and Jimmy Durante and anyway, Frank, Frank had a career with game with creating board games, doing radio and having an advertising company. Frank was responsible for giving all the game shows, the prices for TV and the way he would do it, he would call an advertise, he would call a company. He said, you want your product. Beyond on this section, go to say, yes, okay, give us, give us the product, and give me 150 bucks. And so Frank would keep the cash, and he would give the project to the TV shows,
 
</strong>Michael Hingson ** 38:17
Dicker and Dicker of Beverly Hills. I remember that on so many shows
 
<strong>Walden Hughes ** 38:23
so So Frank was a wheeling dealer, and he loved radio. That was his passion project. He probably made less money doing that, but he just loved doing it, and he was just hit his second house. The family house was 8400 square feet, and so it was pretty much a storage unit for Frank hobbies, right? And we and he had 30,000 transcriptions in one time. But when he was Europe, he had a couple of floods, so he lost about 10 to 20,000 of them. Okay? Folks did not know how to keep them dry, but he had his professional studio built. And so I would book guests. I arranged for art link writer to come over, and other people, Catherine Crosby, to come over, and Frank would do the interviews. And so I was a big job for me to keep the Friday night show going and get Frankie's guess boy shows. I would have been. He died,
 
</strong>Michael Hingson ** 39:22
and he was a really good interviewer. Yeah, I remember especially he did an interview that we in, that you played on yesterday USA. And I was listening to it with Mel Blanc, which is, which is very fascinating. But he was a great interviewer. I think it was 1969 that he started the golden days of radio, starting 49 actually, or 49 not 69 Yeah, 49 that was directly local, on,
 
<strong>Walden Hughes ** 39:49
on Carolina, and K, I, G, l, which was a station I think heard out in the valley, pretty much, yeah, we could pick it up. And then, and then he started with on. Forces around 65
 
</strong>Michael Hingson ** 40:02
that's what I was thinking of. I thought it was 69 but,
 
<strong>Walden Hughes ** 40:06
and well, he was, on those days there were armed forces Europe picked them up. And also, there was also the international Armed Forces served around the far eastern network, right? Yeah. And so by 67 he was pretty much full on 400 stations throughout the whole world. And I that's probably how you guys picked him up, you know, through that capability.
 
</strong>Michael Hingson ** 40:30
Well, that's where I first heard of him and and the only thing for me was I like to hear whole shows, and he played excerpts so much that was a little frustrating. But he was such a neat guy, you couldn't help but love all the history that he brought to it
 
<strong>Walden Hughes ** 40:46
and and then he would produce live Christmas shows with with the radio. He would interview the guest he, you know, so he had access to people that nobody generally had, you know. He worked for Bob Hope, right? So he was able to get to Jack Benny and Bing Crosby and yes, people like that, Groucho Marx. So he was, he had connections that were beyond the average Old Time Radio buff. He was truly a great guy to help the hobby out, and loved radio very much.
 
</strong>Michael Hingson ** 41:21
Well, going back to Bill Bragg a little bit, so he had the satellite channel, and then, of course, we got the internet, which opened so many things for for Frank or Frank for, well, for everybody but for Bill. And he started the program yesterday, <a href="http://usa.net" rel="nofollow">usa.net</a>, on the radio through the internet,
 
<strong>Walden Hughes ** 41:44
which he was the first one in 1996 right? There's a great story about that. There was a company called <a href="http://broadcast.com" rel="nofollow">broadcast.com</a> I bet you remember that company, Mike. Anyway, it was founded by a guy who loved college basketball, and he was a big Hoosier fan, and he was living in Texas, and so he would generally call long distance to his buddy, and they would put up the radio. He could went to the basketball games. And eventually he decided, well, maybe I could come up and stream it on my computer, and all these equipment breaking down, eventually he came up with the idea of, well, if I had a satellite dish, I could pick up the feed and put and stream it on the computer, that way people could hear it right. And he hired bill to do that, and he offered bill a full time job installing satellites and working Bill turned them down, and the guy wound up being Mark Cuban. Yeah, and Mark Cuban gave every every employee, when he sold <a href="http://broadcast.com" rel="nofollow">broadcast.com</a> to Yahoo, a million dollar bonus. So Bill missed out on that, but, but in exchange, Mike Cuban gave him <a href="http://broadcast.com" rel="nofollow">broadcast.com</a> While USA channel for free. So Bill never had to pay in the early days, until about 2002 so when Yahoo decided to get out of the streaming business for a while, then that's when we had to find and we found life 365 eventually, and we were paying pretty good. We're paying a really good rate with like 265 Bill was used to paying free, and we were paying, I think, under $100 and I knew guys later a couple years, were paying over $500 a month. And we were, we were, but there was such a willing deal able to get those things for really dope less
 
</strong>Michael Hingson ** 43:45
money, yeah. Now I remember being in New Jersey and I started hearing ads for an internet radio station. This was in the very late 90s, maybe even into 2000 W, A, B, y. It was a company, a show that a station that played a lot of old songs from the 50s and 60s and so on. And it was, it was, if you tuned on to it, you could listen. And after four or five hours, things would start to repeat, and then eventually it disappeared. But I started looking around, and I don't even remember how I found it, but one day I heard about this radio station, www, dot yesterday, <a href="http://usa.net" rel="nofollow">usa.net</a>. Right, <a href="http://yep.net.com" rel="nofollow">yep.net.com</a>,
 
<strong>Walden Hughes ** 44:31
yep, and yeah. And
 
</strong>Michael Hingson ** 44:33
I said, Well, oh, I think I actually heard an ad for it on W, A, B, y, when it was still around. Anyway, I went to it, and they were playing old radio shows, and they had a number of people who would come on and play shows. Everyone had an hour and a half show, and every two weeks you would have to send in a new show. But they. They played old radio shows, 24 hours a day and seven days a week, except they also had some live talk shows. And I remember listening one day and heard Bill Bragg talking about the fact that he was going to have his standard Friday night show with Walden Hughes, it would start at nine o'clock. I had no idea who Walden was at the time. And the problem is, nine o'clock was on the in Pacific Time, and it was, I think, Midnight in New Jersey time, as I recall the way it went anyway, it was way too late for me to be up. And so I never did hear Walden on yesterday USA, or I may have actually listened. Just stayed up to listen to one and fell asleep, but the show, the whole innovative process of playing radio all the time on the internet, was intriguing and just opened so many opportunities, I think. And of course, the internet brought all that around. And now there are any number of stations that stream all the time. And Bill Bragg passed away. What in 2016
 
<strong>Walden Hughes ** 46:15
2018
 
</strong>Michael Hingson ** 46:18
1819 2019 Yeah. And Walden now is the person who directs, operates, and is the manager of yesterday USA. And so when I go ahead,
 
<strong>Walden Hughes ** 46:30
it's fascinating. In the height of the station, there was 15,000 internet radio stations out there in 2000 they did a survey yesterday, USA was number three in the world, behind the BBC and CNN, which I thought was a pretty nice number to be concerned. We had no budget to promote, right? And the last time I saw the numbers been a couple years, we were number 44 in the world, which I don't think of, 15,000 radio stations. Not bad. No, not at all. You know, really not bad. But now there is more talk than there used to be, because Walden and the gasmans, who we had on years ago on this podcast, but
 
</strong>Michael Hingson ** 47:16
have interviewed a lot of people, and continue to interview people. And of course, so many people are passing on that. We're trying to talk to people as much as we can, as they can, and all of us now, because I've started to come a little bit and become a little bit involved in yesterday USA. And as Walden said on Friday night at 730 Pacific Time, see it's earlier, we we do a talk show. Bob Lyons, who did a lot of radio out here, and for 50 years, had a program called Don't touch that dial. And John and Larry and Walden and I get on the air and we talk about, Gosh, any number of different things. We've talked about Braille, we've talked about sometimes, everything but radio. But we talk about a lot of different things, which is, which is a lot of fun.
 
<strong>Walden Hughes ** 48:04
And I think it probably is, you know, in the old days, it would pretty much no entertainment, and Bill telling some stories and things like that. But with me, I always had a focus in interviews, but it's so much more fun to do radio as a co host. And that's when Patricia and I connected back in the 2007 I knew was in 2005 she's my co host. And Patricia didn't grow up with whole town radio. She became a fan after she found yesterday, USA into 2000 but she's a very articulate person, and so through the shows, what she and I did on Saturday night, the audience grab it and just we should talk about everything, and I just generate calls. I mean, when she and I were doing eight hours a night, we would average about 18 calls a night, which was pretty amazing, but we would cover the gamut, and I think a really good talk show host had to know a little bit about a lot of things. Yes, he got it. You got to be flexible. And Patricia and I compliment each other that way, that we're able to cover history and politics and music and just everything. And so when I do a show with her, you never know what direction we go with where. When I'm with John Roy, it's more radio centric. So it depends on what night a week people tune in, is what you're going to
 
</strong>Michael Hingson ** 49:40
get. And Walden has Patricia on now Tuesdays, Thursdays and Saturdays, but we know why she's really on there, because she likes hearing Perry Como song Patricia that starts out every show Walden plays that he's in love with Patricia. One of these days, there's still the possibility. But anyway, we. We, he, we love it when he, he has Patricia on, and it's every week. So, so it is really cool. And they do, they talk about everything under the sun, which is so fascinating. Tell us about Johnny and Helen Holmes.
 
<strong>Walden Hughes ** 50:15
Ah, well, it's an interesting story. I I say the second biggest old time radio station in the country, after yesterday USA. It's about half the size in terms of audience basis. Radio once more, and you can find them at Radio once <a href="http://more.com" rel="nofollow">more.com</a> and they do a good job. No else with probably yesterday USA branch offers own internet radio station, and he found he would go to the east coast to the nostalgic convention, and he connected with Johnny and Helen. Holmes and Johnny and Helen are people who love to attend nostalgic convention and get autographs and things. And they became really friends. So Neil convinced them, why don't you come on? Just come on radio once more. And so after a while, they do the presentation the coffee shop. Neil convinced them to take it, take it to the air, and they started to have their own show, and I was aware of them, and I produced the spirback convention, 2017 in Las Vegas. So Johnny helm came to the convention, and Johnny wanted to say hi to me. I said, I know who you are. I think he was for by that that I knew who he was, but I invited Johnny and Helen to come on with Patricia and I one night to talk about their coffee shop presentation and their show on Radio once more. And we just bonded very quickly and easy to bond with Johnny. They really are really fabulous people. He's really a generous guy, and so over the last six, seven years, we have developed a great friendship on you, and almost have created a whole subculture by itself, playing trivia with them. Every time they come on,
 
</strong>Michael Hingson ** 52:17
they do a lot of trivia stuff, and Johnny produces it very well. He really does a great job. And he'll put sound bites and clips and music, and it's gotten me such a major production with Johnny and Helen. And people look forward to it. I sometimes count the interaction people hanging out in the chat room, on the phone, email, about 18 to 20 people will get and get an answer question, was it amazing that that many people will be interested in trivia like that? But and, and Johnny also collects, well, I guess in Helen collect a lot of old television shows as well. Yep. So we won't hold it against him too much, but, but he does television and, well, I like old TV shows too, you bet. Well, so you know, you are, obviously, are doing a lot of different things. You mentioned spurred vac oop. They're after you. We'll wait. We'll wait till the phone die. You mentioned, well, I'll just ask this while that's going on. You mentioned spurred back. Tell us a little bit about what spurred vac is and what they've been doing and what they bring to radio.
 
<strong>Walden Hughes ** 53:23
Sprint vac started in 1974 it's the largest full time radio group in the country, called the society to preserve and encourage radio drama, variety and comedy. John Roy Gasman were two of the main driving force behind the club. It reached up to a membership of 1800 people, and they've honored over 500 people who worked in the golden days of radio and to speak at their meeting, come to the special conventions. And so I attended some dinners at the Brown Derby, which was a great thrill. I started attending their conventions, and it was just, it was wonderful. So I so I really got to meet a lot of the old time radio personality and become friends with Janet Waldo and June for a and people like that. And so I eventually got on the board. I eventually became one young, somewhat retired. I wound up being the activity person to book guests, and started producing conventions. And so that became a major part of my life, just producing those things for spur back and in other places, and I first started to do that for reps. Was it the Old Time Radio Group in Seattle in 2007 so they were actually the first convention I produced.
 
</strong>Michael Hingson ** 54:54
And rep says radio enthusiasts of Puget Sound,
 
<strong>Walden Hughes ** 54:57
right? Reps <a href="http://online.org" rel="nofollow">online.org</a>, G and so I would produce new convention. I was helping super vac, and I also helping the Friends of all time radio back in New Jersey and so. And it probably helped my contact, which is 300 pages long, so, and I would book it. I would also contact celebrities via the mail, and my batting average was 20% which I thought were pretty good. I got Margaret. I got Margaret Truman. She called me, said, Walden, I got your order, and I forgot that I did the show with Jimmy Stewart. I'd be happy to come on talk about my memory. You know, she talked about Fred Allen on the big show, and how, how Mike Wallace had a temper, had a temper. She was a co host. Was among weekdays, which with the weekday version of monitor. Monitor was weekend and weekday, we see NBC. And so she was just fabulous, you know, so and I would get people like that 20% bad average, which was incredible. So I met, that's how it's up to two, my guess was, so I, I was sort of go to guy, find celebrities and booking them and and so in that help yesterday, USA helped the different conventions. And so it and so you're so you're booking the panels, and then you're coming up with ideas for radio recreations. And so I produce 37 of them, ranging from one day to four days. And I get counted, over the last 18 years, I've produced 226 audio theater plays with it. A lot at least, have an idea of how those things
 
</strong>Michael Hingson ** 56:55
work. So right now, speaking of recreations, and we're both involved in radio enthusiasts of Puget Sound, and for the last couple of years, I've participated in this. Walden has done radio recreations, and twice a year up in the Washington State area, where we bring in both some some amateurs and some professionals like Carolyn Grimes Zuzu and so many others who come in and we actually recreate old radio shows, both before a live audience, and we broadcast them on yesterday USA and other people like Margaret O'Brien who won
 
<strong>Walden Hughes ** 57:46
Gigi Powell coming this year. Phil Proctor. David Osmond from fire sign theater. Chuck Dougherty from Sergeant Preston. John Provo from Timmy from Lassie, Bill Johnson, who does a one man show on Bob Hope. Bill Ratner from GI Joe. Bill Owen, the who might have had he is the author of The Big broadcast, Ivan Troy who Bobby Benson, Tommy cook from the life O'Reilly Gigi parole, a movie actress of the 50s, as you mentioned, Carolyn grime, Beverly Washburn and others, and it's just the radio folks are really down to earth, really nice people, and you get to break bread with them, talk to them and reminisce about what was it like doing that radio show, this movie, or that TV show, and then They still got it, and they can perform on stage,
 
</strong>Michael Hingson ** 58:43
and they love to talk about it, and they love to interact with people who treat them as people. And so yeah, it is a lot of fun to be able to do it. In fact, I was on Carolyn Grimes podcast, which will be coming out at some point in the next little while, and Carolyn is going to be on unstoppable mindset. So keep an eye out for that. Bill Owens program is coming out soon. Bill and I did a conversation for unstoppable mindset, and we're going to be doing Bill Johnson will be coming on, and other people will be coming on. Walden has been very helpful at finding some of these folks who are willing to come on and talk about what they did, and to help us celebrate this medium that is just as much a part of history as anything in America and is just as worth listening to as it ever was. There is more to life than television, no matter what they think.
 
<strong>Walden Hughes ** 59:40
And also, we do a Christmas thing too. And hopefully Mike, if his speaking engagement allow him, will be with us up at Christmas saying, Well, I will. I'm planning on it. We're gonna do, It's a Wonderful Life. Keith Scott, coming over from Australia, who's a he's the rich little of Australia. And we'll do, It's a Wonderful Life. We'll do. The Christmas Carol, milk on 34th Street film again, Molly Jack Benny will have a great time.
 
</strong>Michael Hingson ** 1:00:07
These are all going to be recreations using the the original scripts from the shows, and that's what makes them fun. And for those of us who don't read print, we do have our scripts in Braille, absolutely so that's kind of fun. Well, Walden, this has been absolutely wonderful. We're going to have to do it some more. Maybe we need to get you, John and Larry all together on that. That might be kind of fun. But I really, I don't think we need a host if you that. No, no, we just, you know, just go on. But this has been really fun. I really enjoy it. If people want to reach out to you, how do they do that?
 
<strong>Walden Hughes ** 1:00:45
Oh, I think they can call my studio number 714-545-2071, I'm in California, or they can email me at Walden shoes at yesterday, <a href="http://usa.com" rel="nofollow">usa.com</a>, W, A, l, D, E, N, H, U, C, H, E, S at, y, E, S T, E, R, D, A, y, u, s <a href="http://a.com" rel="nofollow">a.com</a>, I'm the president of radio enthusiast sound, that's reps <a href="http://online.org" rel="nofollow">online.org</a> or on the board of Sper back, which is S, P, E, R, D, V, A, <a href="http://c.com" rel="nofollow">c.com</a>, so while waiting shakes me down, when
 
</strong>Michael Hingson ** 1:01:25
will the showcase actually occur up in Bellevue in Washington?
 
<strong>Walden Hughes ** 1:01:30
That will be September 18, 19 20/21, and then our Christmas one is will be Friday, December five, and Saturday, December the sixth. And then we're also going back and spir back, and I bet we'll see you there. We're going to go back to the Troy Blossom Festival next April, 23 to 26 and we'll know, are we set up to do that now? Yep, looks like that gonna happen? Yeah? Oh, good, yeah. So kick out the phone with Nicholas here a few days ago. So everything's gonna go for that, so that will be good.
 
</strong>Michael Hingson ** 1:02:03
Yeah, we will do that. That's cool. Well, thank you for being here, and I want to thank you all for listening. I hope you had fun. This is a little different than a lot of the episodes that we've done, but it's, I think, important and enlightening to hear about this medium into to meet people from it. So thank you for listening wherever you are. We hope that you'll give us a five star review of unstoppable mindset wherever you're listening or watching. Please do that. We'd love to hear from you. You can reach me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and you can also go to our podcast page if you don't find podcasts any other way. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, singular. So thanks again for being here and for listening to the show, and Walden, once again, I want to thank you for being here. This has been great.
 
<strong>Walden Hughes ** 1:03:01
Thank you, Michael,
 
</strong>Michael Hingson ** 1:03:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Creator and Visionary with Walden Hughes</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0614db5f-ea05-4429-b0e9-1036bab4987e.mp3?source=rss&amp;ext=asset.mp3" length="93857881" type="audio/mpeg" />
<itunes:episode>368</itunes:episode>
</item>
<item><title>Episode 367 – Unstoppable Discoverer of H3O with Anthony Cudjo</title>
<guid isPermaLink="false">https://pinecast.com/guid/bbe57517-2dd7-45e3-a482-67a5e53d9ca9</guid>
<pubDate>Tue, 02 Sep 2025 10:00:59 -0000</pubDate>

<itunes:duration>01:12:52</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/52357eb9-5722-4fae-93bb-32a42a050c89/UM367-Anothony_Cudjo-Coverart.jpg" />
<description><![CDATA[<p>Anthony says that he did experience abuse and trauma as a youth, but he persevered and came out of his youth a better person for the experiences. He never finished formal college, but he said that the university of life taught him so much more than he could have ever learned through more traditional schooling.
 
Anthony has had over 3 and a half decades serving as a business consultant, executive coach, and human optimizer, Coach Cudjo has cracked the code on optimizing your body, health, wealth, and life. Coach Cudjo unashamedly tells us of his growing relationship with God that began with a pastor of a new church knocking on his door one day when Anthony was about to commit suicide. The knock on the door stayed his hand.
 
Today Mr. Cudjo is not only a business consultant and coach, but he also is a pastor himself. My conversation with Anthony is far ranging and covers subjects including his current activities, our personal relationships with God and how Anthony brings all that together through is human optimization system called H3O. He even offers you a free gift of a phone call with him to show you how you can better yourself, your mind, and your spirit connection. Take Anthony up on his offer. You might be quite pleasantly surprised at what happens.
 
 
<strong>About the Guest:</strong>
 
Founder and Head Coach at Human Optimization 3.0 (H3O), Anthony Cudjo (AKA “Coach Cudjo”), is the leading expert in performance by optimizing various aspects of life, including physical, mental, and emotional health. He has been coined the Teacher of Teachers and the Leader of Leaders! With over three and a half decades as a business consultant, executive coach, and human optimizer, Coach Cudjo has cracked the code on optimizing your body, health, wealth, and life. He will teach you how to tap into and maximize the creative forces of your DNA.
 
Anthony transforms the lives of individuals and entire communities by teaching the daily mechanics of mastering their physical existence through the synergistic harmonization of spirit, mind, and body. He <em>educates, motivates, and empowers</em> individuals to reconnect with and reactivate their Divine Intelligence (DNA) and harmonize the three power centers that govern our decisions, actions, and external manifestations. He got here by questioning the abuse, doubt, fear, anxiety, and anger in his own life. These feelings and experiences became the bricks of the foundation of his Power-Full new life.
Tony is a graduate of the Dale Carnegie School of Leadership and Development and the Landmark Forum. He is an Advanced NLP Practitioner, certified personal trainer, life coach, nutritionist, and metabolic specialist with a background as a professional athlete in boxing, powerlifting, and bodybuilding. As a TV and radio personality, Tony has hosted the &quot;FitnessRx Show&quot; on ESPN Radio, sharing health and wellness insights with a broad audience. 37 years and thousands of clients later, he has cracked the code to Human Optimization, which is H30!
 
<strong>Ways to connect with Anthony:</strong>
 
Website: <a href="https://urh3o.com/" rel="nofollow">https://urh3o.com/</a>
LinkedIn: <a href="https://www.linkedin.com/in/anthony-cudjo-a2928567/" rel="nofollow">https://www.linkedin.com/in/anthony-cudjo-a2928567/</a>
Facebook: <a href="http://facebook.com/Humanoptimization3.0" rel="nofollow">Facebook.com/Humanoptimization3.0</a>
<strong>Instagram:</strong> <a href="http://instagram.com/Humanoptimization3.0" rel="nofollow">Instagram.com/Humanoptimization3.0</a>
<strong>Youtube:</strong> <a href="http://youtube.com/@Humanoptimization3.0" rel="nofollow">Youtube.com/@Humanoptimization3.0</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>]]></description>
<itunes:title>Unstoppable Discoverer of H3O with Anthony Cudjo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bbe57517-2dd7-45e3-a482-67a5e53d9ca9.mp3?source=rss&amp;ext=asset.mp3" length="27462964" type="audio/mpeg" />
<itunes:episode>367</itunes:episode>
</item>
<item><title>Episode 366 – Unstoppable Woman of Many Talents with Kay Thompson</title>
<guid isPermaLink="false">https://pinecast.com/guid/5acaebe4-fdc9-4761-91fb-c42fa28dc7e7</guid>
<pubDate>Fri, 29 Aug 2025 10:00:46 -0000</pubDate>

<itunes:duration>01:09:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/73285ecc-08d8-4109-b417-97b13902c4af/UM366-Kay_Thompson-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time is Kay Thompson. As Kay says in her bio, she is a minister, TV show host, author, Realtor® and business owner. If that isn’t enough, she has raised a son and a daughter. Kay grew up, as she says, a military brat. She has lived in a number of places around the world. Like others we have had the pleasure to have as guests, her travels and living in various places and countries has made her curious and given her a broad perspective of life.
 
After high school she went to college. This life was a bit of a struggle for her, but the day came when she realized that college would be a positive thing for her. She will tell us the story.
 
After college she and her second husband, her first one died, moved to Atlanta where she has now resided for over 30 years. Kay always has had a strong faith. However, the time came when, as she explains, she actually heard God calling her to go into the ministry. And so, she did.
 
Kay tells us about how she also has undertaken other endeavors including writing, selling real estate and working as a successful Television host. It goes without saying that Kay Thompson performs daily a number of tasks and has several jobs she accomplishes. I hope you will be inspired by Kays’s work. Should you wish to contact Kay, visit her website <a href="http://www.kaythompson.org" rel="nofollow">www.kaythompson.org</a>.
 
 
<strong>About the Guest:</strong>
 
Kay Thompson is a minister, TV show host, author, Realtor® and business owner. She is the founder of Kay Thompson Ministries International, a kingdom resource for healing, hope and spiritual development. Kay is also the founder of Legacy Venture Group, a consulting and media firm which has helped countless businesses, organizations and individuals to strategically maximize potential.
Kay holds a BA in Art History from Rutgers University in Camden, NJ, and an MA in Christian Ministry from Mercer University in Atlanta, GA. She is the former program director of WGUN 1010 in Atlanta and hosted the Kay Thompson TV Show, which aired on WATC-TV 57 in Atlanta. She currently hosts for the Atlanta Live broadcast on TV- 57.
Kay is a member of the staff for the Studio Community Fellowship at Trillith Studios in Fayetteville, and is a host for their weekly service. She also serves as a member of the Board of Advisors for the A.D. King Foundation and works with several other non­ profit organizations in the Metro Atlanta area.
Kay has lived in Georgia for over thirty years and is a resident of Stockbridge. She has two wonderful children: Anthony (Jasmine) and Chanel; and one grandchild, AJ. Kay enjoys reading, bowling and spending time with her family.
 
<strong>Ways to connect with Kay:</strong>
 
Facebook (Kay Thompson Ministries)
<a href="https://www.facebook.com/kaythompsonministries" rel="nofollow">https://www.facebook.com/kaythompsonministries</a>
Instagram (@kayrthompson)
<a href="https://www.instagram.com/kayrthompson/" rel="nofollow">https://www.instagram.com/kayrthompson/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:17
Hi, everyone. I would like to say greetings wherever you happen to be today, we have a wonderful guest today. This is a woman, I would say, of many, many talents. I've been looking forward to this for a while. Kay Thompson is a minister, a TV host. She's an author, she's a realtor, and she's a business owner. My gosh, all of those. I want to find out how she does all those. But anyway, Kay, I want to welcome you to unstoppable mindset. We're really glad that you're here.
 
<strong>Kay Thompson ** 01:54
Well, thank you so much for having me. I appreciate being here, and thank you for contacting me excited.
 
</strong>Michael Hingson ** 02:01
Well, how do you do all those things all at once?
 
<strong>Kay Thompson ** 02:05
Well, you know, definitely can't do them all at once. Oh, okay, well, so have to kind of parse them out each day. And as I get assignments, that's how it goes. And got to prioritize one over the other. You
 
</strong>Michael Hingson ** 02:22
know? Well, we will, we will get to all of those, I am sure, in the course of the next hour or so. But I'm really glad that you're here, and as yet, I've been looking forward to this for a while, and and I'm sure we're going to have a lot of fun. Why don't we start? Maybe you could go back and tell us kind of about the early K growing up. What about you? So people can get to know you?
 
<strong>Kay Thompson ** 02:44
Oh, yeah. So growing up with the daughter of a military father, military officer. As a matter of fact, he rose to the rank of Lieutenant Colonel. So that was interesting. So it was kind of a privileged military life in that sense that, you know, he just was always, he was a very important figure in his time. So that was interesting, walking on the base with him. And, you know, people would stop and salute him, you know, it was, it was, and I was just a little caught, you know, just running alongside him and just real proud, real proud
 
</strong>Michael Hingson ** 03:28
of my father. Did you have any Did you have any siblings?
 
<strong>Kay Thompson ** 03:31
I do? I have two brothers. Yeah, they both lived in Arizona. I was in the middle, so smashed right in the middle between two very muscular, very had a very demanding, commanding, excuse me, commanding presences. So in between the two brothers there, yeah, and then my mother, she was an English teacher, and very, you know, did excellent in her own right. She did a lot of drama, just a lot of teaching. She ended up in her 60s getting her doctorate degree, and, you know, just really excelled in education. And so she was the one that was really big on education. You know, go to school, go to school. Go to school. I don't want to go to school. Well, you need to go to school anyway. So I went to school anyway. That's how I can say my life was. Now, where did you grow up? All over,
 
</strong>Michael Hingson ** 04:32
okay, you did. I was going to ask if you did a lot of travel, since your dad was in the military.
 
<strong>Kay Thompson ** 04:38
Yeah, we certainly did. I was born in Tacoma, Washington. Oh, I don't remember any portion of it, because we were the only there, basically, so I could be born. I feel like, I know that's not the reason. But we went to Washington so I could be born, and then we lived there about a year, and then we moved to New York City. Then. We moved to. Now, by this my brother was already born, because all of us are three years apart. So my brother was born in Verdun, France, okay, and then they moved to, I can't remember where they were before that. I don't know if they went straight to from there to Washington State, and then we moved to New York, and then we went to Aberdeen, Maryland, and that's where my younger brother was born. And then from there, we went to Germany. We stayed there for about three years. From Germany, we went, I can't believe I remember all this. And from Germany, we went to Ohio. We stayed there for a couple of years. And actually we were there when they had that tornado. Was like in the 70s, there was a tornado Zenith Ohio. Well, we weren't far from zenith at the time. So we were there. Then we moved from there to Virginia, and it was there for three years, then to New Jersey, and then that's where my father retired. So we were all over the place.
 
</strong>Michael Hingson ** 06:10
You were, my gosh, well, did you, did you learn any of the foreign languages when you were in Germany and France, or, yeah,
 
<strong>Kay Thompson ** 06:23
in Germany, we could only, I only remember vaguely, you know, hello, thank you to know what it is now off beat is saying goodbye, Danka and bitter, thank you. You're welcome and good, yeah. But tight. But, no, no, we didn't do that at all
 
</strong>Michael Hingson ** 06:47
so, but you, you certainly did a lot and you had a lot of adventures. How do you think that all of that travel affected you as you grew older? What? What did it do that helped shape you?
 
<strong>Kay Thompson ** 07:03
Well, I know that, you know, of course, traveling. You know, you hear the story about kids all the time they travel, and because if they're if they're moving a lot, it's hard to create lasting, long term friendships, because you're just constantly moving. And you know, never mind moving to another city, but when you go to another state, even from another country. Now, I did happen to have a friendship with a young lady. Her name was Audrey, and I met her in Germany, and I was between the age of about three to five. I met her in Germany, and we stayed friends till I was in Virginia. So you're talking from Germany, wow, to Maryland, to Virginia. We were friends until Virginia, but then once I left Virginia and went to New Jersey, and I was there for my part of my middle school and then the rest of my high school, we fell out of touch. So that was one of the things I would say is difficult, you know, just having lifelong friends, yeah, that was, that was probably one of the more difficult things. But one thing on the other side is it made great being that person that was a world traveler. It was great when you're in school and they, you know, they ask you in your classroom, hey, you know, tell us something unique about you. Oh, well, I've been to Germany because my parents, when we were in Germany, they wasted no time traveling. They were always traveling. We were on the road all the time. I mean literally, and you know, they, they were just great world travelers. We went we went to Italy, we went to Spain, we went to France, we went to Switzerland. We went everywhere in Europe that they could get in that Volvo that they had. We had a nice little Volvo, and we would pitch out at, you know, campsites, you know, just any way they could to get where they needed to get, because they wanted to see these sites, and especially because my mother was an English teacher, she did a lot of plays, she directed a lot of plays, a lot of Shakespeare. And so a lot of these places were in these books, in this literature that she taught, and I'm sure that's probably one of the major reasons they did all this traveling, all these places that she had studied about, and, you know, taught about, she actually got to go see now, I must say, the only place I didn't go to that I wanted to go to that for some reason, she took my older brother. She didn't take any, noone else went, but my mother and my older brother. And I can't understand that trip to this day they those two went to. Greece. We didn't know. No one else in the family went to Greece. And I meant to ask, I'm going to, you know, when I finish this interview, I'm going to call my brother and ask him, What, what? What did you and mom go to Greece? You know, because nobody else got to go. But I would have loved to go there as well, but, but at the time, you know, new kid, it was okay. Mom and mom and Chuck are going away. Okay. But now that I think back and look back, maybe it was, I never, I never asked about that, but I'm going to ask, Did
 
</strong>Michael Hingson ** 10:34
it help you, though, develop a sense of adventure and and not create any kind of fear of of traveling around. Did it make you a more curious person? Because you got to go to so many places? Oh, I asked that in the on the basis of as you grew older and thought about it.
 
<strong>Kay Thompson ** 10:52
Oh, yeah, I'm a very curious person, curious person, and at times that can be a little nosy, right? And so, yeah, so that, to me, was, I think, one of the ways that built expanded my mind in terms of wanting to know about people and about things, because I've worked in public relations for many years, and so just being able to understand the perspective of other people from different cultures and different mindsets, being open to people from different cultures, different races, different religions, wanting to hear their point of view, interested in you know how they feel about things, because you can have a subject, or You can have something come up, and you have so many different perspectives from people. And you can see the very same thing, they can be shown the very same thing, but one person sees it from their lens, you know, from where you know, yeah, whether it's how they grew up or their external influences, and then someone could see the very same thing, and it interpret it totally different. Yeah. So
 
</strong>Michael Hingson ** 12:08
one of the one of the things that I've noticed in talking to a number of people who came from military families and and others as well, who did do a fair amount of travel to various countries and so on. They do tend to be more curious, and I think that's a very positive thing. They they have a broader outlook on so many things, and they tend to be more curious and want to learn more and wish that more people could have the same experiences that they had.
 
<strong>Kay Thompson ** 12:40
Yeah. I mean, not afraid to try new things too, for things that other people would would not like. I remember in Germany being very young, being fed octopus and snail. You know, these delicacies over there in Germany, I remember that at this my where my father was stationed, in Germany. The street, it was in like a court area. It felt like a court area, big apartments set up in a U shape, and then right across in a U shape in the in the middle of a field, like an open space, not a field, but an open space. And then right outside of that open space, we could jump out of that open space right into a busy street called Roma Strasse, and right on the other side of that busy street was Old Town, Germany, literally stepping there were no fences and no bars and no gates. We're stepping straight from our backyard into Germany, because the base was more Americanized. So you really felt Americanized on the base. But once you stepped into Germany, the houses were these. You know, cobble it was cobblestone streets. And I remember me and my brothers used to walk out of our backyard, that big open area, and go across the street into Germany and get the authentic gummy bears. That was our weekly trip. And these gummy bears, I'm telling you now, for gummy bear enthusiasts out there, the gummy bears in Germany looked nothing like these gummy bears that we see here. They were huge. They were the cutest little bears. I almost felt guilty eating them, but we just had a great time. I remember great memories from our exploits, our visits, the life was different. You know, toilet paper was harder. I just remember now that was years ago. I don't know what it's like now, but
 
</strong>Michael Hingson ** 14:49
yeah, but does the gummy bears taste better?
 
<strong>Kay Thompson ** 14:53
Well, now I can't remember, because then, when you're a kid, any candy, you know, if you say candy, I say, yeah. Much, you know. So when I was that young, I couldn't tell, but they probably did, you know. But then again, for those people that like because I don't drink, but the beer there is much darker, too. So some people don't like that. So better to them. You know, could be, you know, we don't like it to us. So
 
</strong>Michael Hingson ** 15:25
I've never been to China, but I've been to Japan twice, and there's a food in China called dim sum. Are you familiar with dim sum? Okay, I'll tell you dim sum in Japan is I and I think better. It's different and tastes better than dim sum in the United States. Now I have to go to China one of these days and try it. Yeah.
 
<strong>Kay Thompson ** 15:48
Well, if you ever go to the buffets, have you ever gone to the Yeah? Yeah. Okay, so if you notice the people that work there, they do not eat the food that the buffet. Yeah, they so one day I'm going to do this too. I'm like, hey, you know, can I have some of which
 
</strong>Michael Hingson ** 16:09
you guys eat? Yeah, yeah, yeah, well, yeah, but it is, it is interesting. It's fun to to investigate and explore. And I haven't traveled around the world much. I have as a speaker, had some opportunities to travel, but I think my curiosity came from being a blind person who was encouraged by my parents to explore, and the result was that I did a lot of exploring, just even in our house around our neighborhood. And of course, when the internet came along, and I still believe this is true, it is a treasure trove of just wonderful places to go visit. And yeah, I know there's the dark web and all that, but I ignore that. Besides that, probably the dark web is inaccessible, and maybe someday somebody will sue all the people who have sites on the dark web because they're not accessible. But nevertheless, the internet is just a treasure trove of interesting places to visit in so many ways. Yeah,
 
<strong>Kay Thompson ** 17:17
and then a virtual reality. So one of the places that I wanted to go to was, I've always wanted to go to Egypt. I haven't had an opportunity yet, and personally, right now, don't know how you know how good an idea that is right now. Yeah, but I went to a recent VR exploration of the pyramids in Egypt. And I'm telling you, if that was how it seemed, it's definitely was a way to help me to, you know, live it out, so to speak. Because there's, like, for instance, there's a place in Florida called the Holy Land, the Holy Land, you know, the whole just like a theme park. And they say it looks, you know, there are areas where it looks just like Israel, parts of Israel. So, you know, in that respect, I've been able to realize some portion of the dream. But yeah, I have been love to get there.
 
</strong>Michael Hingson ** 18:16
I have been to Israel, and I enjoy happy. I was in Israel two years ago. Oh, well, so what did you do after high school?
 
<strong>Kay Thompson ** 18:30
Oh, after high school, interesting. So remember when I was telling you about the school thing? So I was in and out of school. I went to I started college in New Jersey. Where did you I went to Rutgers University. Rutgers, yeah, well, first I started in New Brunswick. Then I came back because we lived closer to Camden. We lived we lived in New Jersey, closer to Philadelphia. Philadelphia was about 20 minutes away.
 
</strong>Michael Hingson ** 18:57
Mm, okay, I lived in, I lived in Westfield, New Jersey. So we were out route 22 from New York, about 15 miles. So we were in the north central part of the state, okay, South North part, or whatever, of the state.
 
<strong>Kay Thompson ** 19:11
Okay, okay, yeah. Well, yeah. First it was in New Brunswick. I was there. And then after I did that, I went for about a semester, and then I transferred over to Hampton University, because both my parents went to Hampton, so I said Hampton didn't stay there, and then I ended up coming back and going to Rutgers in Camden, and there I completed my degree. Took me eight years to complete it. What
 
</strong>Michael Hingson ** 19:42
did you get your degree in?
 
<strong>Kay Thompson ** 19:43
I got my degree in art history and sculpture. So, okay, yeah, and I love what I did. I you know, I had a museum work. Loved working in a museum, and could tell you about all the i. You know, the art, the sculpture, just loved it. But it took me a minute to get that then. And then, after that, I went to, I moved to Atlanta in 92 the end of 92 so after high school, you know, just a lot of challenges, just trying to figure out who I was and what did you do. You know, how I wished I would have, now, looking back on it, I wish I would have, maybe when I got out of high school, just taking some time off first. And because in my heart, I knew I, I knew I, I knew I didn't want to go to school, but I knew I needed to go. I knew there was something in me that said, you you need to go to school. But mentally, I don't think I was mentally prepared for it, for for the you know, because when you get out of high school, and you go into college, it's a unless you take AP courses in high school, you're not prepared for the amount of work you're going to get inundated with. And it was just overwhelming to me. It took all my time. I felt like I was that person. I had to keep reading things over and over again just to get it, I used to have to, not only did I take, you know, what friend of mine calls copious notes, but then I also had to put it over in index cards. And you know, it just took me a long time because my heart wasn't in it at the time. So I ended up meeting a gentleman, my first husband. We were married, we had a son, and then, but he passed away, I think, when my son was about three, and then that's when, okay, okay. Now, you know you now, now, now. I wanted to go. Now I wanted to finish. So it was
 
</strong>Michael Hingson ** 22:00
your it was your husband that passed away. Yes, yeah, okay, yeah, all right, so then you decided you really needed to to do school.
 
<strong>Kay Thompson ** 22:12
Yeah, I needed to complete it. So that's what pushed me to complete it, leaving
 
</strong>Michael Hingson ** 22:17
the major aside of sculpture and art and his art history and so on. If you were to summarize it, what did college teach you?
 
<strong>Kay Thompson ** 22:30
Oh, that's a great question. What did college teach me? Well, you know, it taught me that, you know, I think we just need to, well, you need to know how to focus. It's really was a disciplining moment in my life. I was an Army brat. You know this bottom line, I was an Army brat even though I felt like I didn't get a whole lot of things that I wanted. In reality, I had a, like a kind of a spoiled mentality. And when I got to college, I realized that this stuff is not going to be handed to me, you know, you're not going to be handed an a you know, I'm not going to do your studying for you, you know. And so helping me to kind of detach from things I had just depended on for so long. But in that transition, it became very lonely. College was very lonely. I mean, even when I left, because I got out of when I first went to Rutgers and cam in New Brunswick, right out of high school. I had, I was at the dorm, and I wasn't ready for a dorm. I wasn't ready for that life because, you know, I left almost before the semester was over and I had to go and make up the classes. And, you know, thankfully, they allowed me to make up some of my you know, majority well. As a matter of fact, they let me make them all up, but I still had to put in the work. And that was my thing, putting in the work, putting in the work and doing things that I didn't necessarily like. Because even though I liked art and I like sculpture and all that. There were other classes that I had to take, like humanities and algebra, you know, and history, you know, not not art history, but you know, American history, European history, and all these different other subjects, these other prerequisites or curriculum that you have to take. And I didn't always enjoy those and other I don't want to do that, but no, you actually have to do it. So I'm going to say that college really helped me learn about disciplining myself to do things that I don't necessarily like, but they are required of me,
 
</strong>Michael Hingson ** 24:58
and I. But I would tell you, if you asked me the same question, that would be my answer. It really taught me a lot about discipline. It taught me also to realize that I really did like inappropriately so adventure and exploration and being curious and so on. I also found that my best college courses were the ones, no matter what the subject was or whether I really enjoyed it or not, were the ones where I had good teachers who really could teach and who were concerned about students and interacting with students, rather than just giving you assignments, because they then wanted to go off and do their thing. But I liked good teachers, and I went to the University of California at Irvine, and had, very fortunately, a lot of good teachers who encouraged discipline and being able to function in unexpected ways and and they also pointed out how to recognize like if you're doing something right, like in physics, when my Masters is in physics, one of the First things that one of my professors said is, if you've got to get the right answer, but the right answer isn't just getting the right numbers, like if you are trying to compute acceleration, which we know is 16 feet per second squared, or 9.8 meters per second squared. That's not right. Anyway, 3232 feet per second, or 9.8 meters per second, it isn't enough to get the 32 feet or or the 9.8 meters. You've got to get meters per second squared. Because that never mind why it is, but that is, that is the physics term for acceleration, so it isn't enough to get the numbers, which is another way of saying that they taught me to really pay attention to the details. Yeah, which was cool. And I'm hearing from you sort of the same thing, which is great, but, but then you went to college, and you majored in what you did, and so did you work in the museum part of the time while you were in college?
 
<strong>Kay Thompson ** 27:31
Well, what happened is, I had an art history teacher who just took a, I guess, a liking to me, because I was very enthusiastic about what I did, because I love what I did. And I had a writing background, because I had a mother who was an English teacher. So all my life, I was constantly being edited. So I came in with pretty good grammar and pretty good way to I had a writing I had a talent for writing in a way that the academic were looking for, that art history kind of so I knew how to write that way, and she hired me to help her. She was a professor that did, you know, lectures, and she hired me, paid me out of her own salary, kind of like a work study. And so I worked for her about 20 hours a week, just filing slides and, you know, helping her with whatever she needed, because she was the chair of the department. So that was a great opportunity. I was able to work with her and and maybe feel good to know if somebody thought, you know enough of you know what I did to to hire me, and feel like I I could contribute, and that I was trusted to be able to handle some of these things. I mean, you know, and I don't know how difficult it is to file slides, but you know, when it teacher wants to do a lecture, and back then they were these little, small, little, you know, square slides. Square slides drop into the projector, right? And she's looking for, you know, the temple of Nike. You know, she wants to find it in order. You know, you pull that slide and you put it in your projector, right, carousel, right, yes, yes. So that's what I did, and it was great. I loved it. I learned college. I loved I loved the college atmosphere. I loved being in that vein, and I think I really found my niche when I was when I went to Rutgers in Camden.
 
</strong>Michael Hingson ** 29:48
Well, there's a history lesson sports fans, because now, of course, it's all PowerPoint. But back then, as Kay is describing it, when you wanted to project things you had. Slides. So they were pictures, they were films, and they were all these little squares, maybe two inches square, and you put them in a carousel, and you put them in the projector, and every time you push the button, it would go to the next slide, or you could go back the other way. So PowerPoint is only making it a little bit more electronic, but the same concept is still there. So there, there I dealt with slides. So after college, you, you did time at the university, at the museum, I gather,
 
<strong>Kay Thompson ** 30:31
okay. So what happened with the museum after I graduated from college, immediately I moved to New Jersey, yeah, you know, right? I'm gonna say probably about six months, six months to a year before college, is when my first husband died, and then after I graduated, um, I moved to New Jersey first. Where did you graduate from? Again, Rutgers University in Camden. Okay, so
 
</strong>Michael Hingson ** 30:59
that's New Jersey so you, but after college, you moved,
 
<strong>Kay Thompson ** 31:03
I moved to Georgia, Georgia that
 
</strong>Michael Hingson ** 31:06
that makes more sense. Okay, okay,
 
<strong>Kay Thompson ** 31:08
okay, sorry, yeah, so I moved to Georgia, and immediately, when we came to Georgia, you know my I came with a gentleman who I married shortly after, I moved to Georgia and we opened a art gallery. We were entrepreneurs. We came because, you know, there was, we felt like there was more opportunity in Georgia for small business owners, or would be potential small business owners, or people who wanted to realize their dream. And we know that in Georgia now, I don't know if you know this, but Georgia is a great place for entrepreneurs, so definitely better than where I was at the time. So we packed the U haul and just threw everything in there and came to Atlanta. Now my the gentleman who would be my husband. So I just say my husband now, then he, he had a sister here, so we visited first with her, and that's how we got to really see the scene, check out the scene, and then we came back and moved and found our own place and everything like that. So but when we came, I opened it, I had an art gallery for about a year or so, little bit longer and but that didn't work out. Didn't, you know, just, you know, some things you tried. Just yeah, just didn't work. But then my husband and now just FYI for you, this person, the second person, I married, the second man. He passed away too, but that was in 2008 but so he's my late husband too. So I have two, two husbands that passed away. One was the first one was much younger, and my second husband. We were married for 16 years. This is early on in our relationship. We he he opened a brass outlet, a just all kinds of beautiful black brass vases and animals and just anything brass you wanted. But also, after I shut down the museum I had or the gallery, it was an art gallery, I moved my pieces into his brass outlet, and there I was able to kind of display them and sell them. We had pieces that range from, you know, $25 to $500 so we I found a little space there that I could do my work. So it was a nice little coupling.
 
</strong>Michael Hingson ** 33:43
Yeah, I'm with you. Uh huh. So so you, you have obviously moved on from from doing a lot of that, because now you have other endeavors, as we mentioned at the beginning, being a minister, an entrepreneur, an author and so on. So how did you transition from just doing art to doing some of the things that you do today?
 
<strong>Kay Thompson ** 34:18
Okay, so what happened is when I came to and I guess this is the really, deeply more personal aspect of it all, when, when I came to Atlanta again, my my first husband had passed away. He committed suicide. Yeah, so when I came to Atlanta, my second husband and I were not yet married, and all I knew is that I wanted the relationship not to be the way the first one was, in a sense of. I I didn't want to go through that specific kind of trauma again and and not that the the two gentlemen were similar. They were very different people. My second husband was a very confident, very strong willed, you know, type of a person, but the trauma and my first husband, he had his own strength in, you know, but there's something that happens when you decide, you know, to end your life. Yeah, I wanted to make sure that I had some sort of support, divine support, because the going through something like that, and when I say something like that, not only am I talking about the suicide, but the fact that he was On we were on the phone together when this happened, so and then just dealing with everything that happened around it, you can imagine someone feeling a little bit insecure, unsure. So I really began to seek God for that relationship that I know would sustain me. I had grown up, you know, my parents grew up, they brought us to church. You know, I wouldn't say my parents were they weren't ministers, but they were active in whatever church they went to, and they made sure that we went to church every Sunday, even the Vacation Bible School. I can remember that in New Jersey, I remember, you know, them just being a very, very involved. My my parents. My mother was a singer, so she sang a lot in the choir, lot of solos. My father was a deacon. They both became elders, and elders, meaning they were just senior members of ministry. Because elder in the I'm in a non denominational ministry now, but elder is another way of saying a ordained male Minister their particular denomination, an elder was, you know, almost you might want to say like a trustee, so, but they were root, they they were they were integral to their church, And they were really foundational members. And so I just remember that impact on my life, and so I needed to make sure I had that grounding, and I knew I didn't have it because I was doing any and everything I wanted to do. You know, one of the reasons my my second husband, said, You know, he, I was the one for him, is because we had a drinking competition and I beat him, you know, we were taking shots, and I beat him. And so, you know that that was something that, you know, he said, Oh, you're, you know, girl, you're the one for me. And so that was our life, running, you know, we did a lot of. We entertained. We, you know, we did a lot of partying, as you say, a lot of having a great time. We were living our best life, right? So I knew I wasn't living a life that I could tell, Hey, God, see my life, Aren't you proud? It wasn't that life I was living. I wasn't, you know, doing biblical things. I wasn't living life, right? So I needed to make sure when I came to New Jersey, I mean, when I came to Atlanta from New Jersey with this gentleman that I had not yet married, I said, Lord, you know, help me make the right decision. And I'd say we could be moved to to Georgia in it's something like January, February. Okay, we got married about two months later, and then a month after that, I was pregnant with my daughter. So things being that, it happened very fast. But one thing about it is, of course, when you're pregnant, as a woman, you know, you can't do this. I couldn't do the things that I was doing before, right? The partying, smoking, the drinking, all of that, you know, for the sake of the child. You know, you just can't do it. So I went through a terrible withdrawal. Yeah, it was, it was pretty bad and and the only refuge I had was the church. So that's how I really got into the church. And once I got into the church, I had, I had been in the church before I had made a decision. Decision when I was about, I'm going to say about five, five or six years prior to that, I had given my life to the Lord. I had, you know, come into a relationship with the Lord, but life happened, and I got out of it. You know, I quickly kind of got out of it. And so for many years, I was just doing my own thing. So again, when, when, when we came to Georgia, I got pregnant, got married, going through with the withdrawals. I just, you know, I just went back into the church, uh, rekindled that relationship. Or, or the Bible says that he, he, he's with loving kindness. Has he drawn you? So he really drew me back based on my need. And so I came back to the church and got really, really involved in ministry. And as I got involved, I just kind of threw myself into it, because I could not do the previous things I did. And then even after I had my my second child, it's a daughter, so I have a son and a daughter, I had to live a life that was good for
 
</strong>Michael Hingson ** 41:05
them. And what did your husband think of all that?
 
<strong>Kay Thompson ** 41:09
Oh, yeah. Well, first he thought I had joined a cult. Okay, yeah, that's so that was his first impression. So he came to the church because he wanted to see who these cult members were that were drawing away his wife. And when he came, he got kind of hooked to the church, yeah? But our our faith was never at the same level. You know? He came because of me. I came because of of God, right? And I don't know if he ever really, I don't think he ever really got to that level that I did, where I was just gung ho. Everything was, you know, I was a Jesus girl. I was a holy roller, you know. And he did it for us. He did it for, you know, task sake, because he was a task oriented person. But he came, he came to be a very like my parents. He came to be very important part of the church. He was a deacon. He was faithful. He loved our leaders. He served with faith and integrity. But when it came to that, you know, deep seated personal relationship with God, where you know God, I just give you everything you know that that was mine. That was what I did. So we differed in that respect, yeah,
 
</strong>Michael Hingson ** 42:35
well, well, hopefully though, in in the long run, you said he's passed. I assume it was not a suicide.
 
<strong>Kay Thompson ** 42:45
No, no,
 
</strong>Michael Hingson ** 42:46
Ben that he is. He is moving on in that faith. So that's a hopeful
 
<strong>Kay Thompson ** 42:53
thing. Yeah, I believe he is. He had congestive heart failure and he passed away. And, yeah, I believe he he's now at rest, enjoying his rest. Yes, there
 
</strong>Michael Hingson ** 43:06
you go. So when did he pass in 2008 Okay, so that was 17 years ago. Okay, yep, well, so you were very involved in the church. And I suppose in some senses, it's probably a question that is reasonably obvious, but then I'll still ask, how did you get into the ministry from being very heavily involved in church, and when did that happen?
 
<strong>Kay Thompson ** 43:38
Okay, so one day our church. You know, the churches we have depending on, I guess, your faith or leaders do in the beginning of each year, we have a 21 day consecration, which we do in January, throughout the month of January. You know they might say, okay, 21 for 21 days. Read these scriptures, and we're going to fast from, you know, sweets, meats, or, you know, whatever the directive is. And so we was in a 21 day fast, and that was at my home one day. It was in the middle of the night, and I distinctly heard a call to preach. And that's really how the it all began. I mean, I knew, you know, the Bible says that, you know, even with Jeremiah and Jeremiah one, he says, Before the foundation, you know, before your mother and your father, you know, were together, I have already called you. I already ordained you. So I heard this call to preach, very distinct call, and at that point, I told my pastor, and from that point, I was kind of groomed, and as time went on, I was given more responsibility. Uh, you know, praying, or every now and then, preaching, doing Bible study. The next thing I know, I took my licensing exam, I was licensed, and then after that, I went through ordination, and I was ordained, and that's how it really began. And it was something I really took to heart, because I didn't want to disappoint God again. I didn't want to backslide again. Because, you know, I strongly believed in the faith, and I believe in the faith, and I believe in the power of Jesus, and I didn't want to be that person that Okay. Today I'm going to be faithful to the God and to His Word. But then, you know, then on the next day, you know, you're finding me, you know, yeah, in the liquor store, or, you know, this, doing this, or, you know, in the club. I didn't want to be that person. Yeah, I was, I was sincere, and I was very gung ho, and I wanted to live out this life. I wanted to see what the calling was going to be in my life. And I loved ministry. I loved the word, because I was already an art historian. So I loved history. And so the Bible is all you know, it's something history. It's history. Yeah, it's relevant. History to me, it's alive and active, sure. So it was perfect. It was a perfect pairing for me, and that that's really been my pursuit many these years.
 
</strong>Michael Hingson ** 46:37
So when did you become a minister?
 
<strong>Kay Thompson ** 46:41
Actually, when I, when I was telling you about that fast and when I heard the word preach, essentially when I heard that word preach between me and God, that was when I became a minister. Time wise. When was that time wise? Okay, that was probably 94 Okay. I Yeah, all right.
 
</strong>Michael Hingson ** 47:00
So you were, you were clearly a preacher during a lot of the time with your your second husband, and so on, and, and I am so glad that he at least did explore and and and learn so much. So that's a that's a cool thing. But you've also done some other things. You deal with real estate, you're a TV show host, you're an author and well, business owner, yeah, but I want to, I want to learn more about some of those. But what kind of challenges have you faced in the ministry?
 
<strong>Kay Thompson ** 47:42
Yeah. I would say some of the challenges are, you know, when you're in ministry, you have to preach or get yourself prepared for going before the people. It can be a very lonely lifestyle, yeah, yeah, even, even if you're married, even if you have children, it could still be a lonely and and demanding in its own right, because there is a mandate over your life to live and not according to what you see trending now. And, you know, when I, when I first got started in ministry there, the Internet was not the way it is now. No, no, definitely. Because, I mean, it was in 2000 that I got ordained. And I'm going to say the ministry had been, you know, it was just really starting to, I don't know you guess, she said, make waves. That's when all of the big evangelists were coming out, like, you know, the TD Jakes, the Paula white and the Benny Hinn and the Juanita Biden. That is around that time when those generation of preachers were really at the forefront, correct, low dollar and, you know, Bishop, Carlton, Pearson and Rod Parsley and all these, these names. That's when it really began to really pick up steam. And so that was the error that I started off in. And you wanted to be a person. You wanted to be relevant, but at the same token, you just trying to find that balance between family and ministry and and regular life. You know, can sometimes be really challenging, and I had to learn a lot about the order of things. You know, first it's God, then it's family, and then it's ministry. That's the order. But a lot of times we mix up God and ministry. So what we think is, you know, and. Aspect of things that we think that are God, that are actually ministry, and they supersede your family. That's where you know you can really run into some trouble. So that balance between those different aspects of my life, it was difficult, and then as a person who had a a more a prophetic, a revelatory call. On top of that, God is showing you things about people, about, you know, situations that you don't necessarily ask to know about, you know. And the Bible says, you know, with much knowledge can often come sorrow, you know. And that's when you begin to see God really unveiling and revealing things about people and about yourself. Because you have to be able to, you have to be able to look at yourself and not get too self righteous, right? If God is showing you these things. But in the same token, you don't want to, you know, you say, Okay, God, you're showing me this. What do you want me to do with this? And you know, somebody else might say, Okay, you need to go tell that person what God showed you. You know, I saw you doing this. You better stop, you know, doing this. And then, you know, so busy pointing the finger. Yeah, but you have to remember, you know, and it's, it may be cliches, but you've got three pointing back at you. And so there is, you know, you you've gotta be able to stay humble and yet still balance your family and still, you know, uh, not think yourself to be more than what you are, and yet realize that God has called you to do more in ministry than the average person. So yeah, it can be challenging, but I wouldn't change it for anything.
 
</strong>Michael Hingson ** 51:55
It can be a challenge, but at the same time, you clearly were called to do it, and you work at keeping perspective, and I think that's the important thing, which goes back to college, which helped you learn a lot of discipline, and you get to use that discipline in a different way, perhaps, than you right, you figured out in college. But discipline is discipline, yeah. Well, how did you then get into something like the media and start being a TV show host and those kinds of things?
 
<strong>Kay Thompson ** 52:26
Yeah, so I have a wonderful, wonderful pastor who really takes time to work with their their members and find out what your gifts are, what your talents are, and use them. And so I So, let's just say so I was an artist. Okay, bottom line, I was a sculptor, painter, award winning painter, by the way. Let me just tell you now, you know the first or second painting I did, I entered it into a contest at the college, and I won an award, so I had a gift for this design, but in my time we were transitioning to graphic design, graphic design became the big thing, and I never had if I had the aptitude to do computer science, which, bless his soul, my beautiful son is a computer scientist, right, you know, but that gene, this, that gene, skip right on over me. I was not the math person, and when you said physicist, I said, Hmm, that that, you know, that gene just, just totally went around me,
 
</strong>Michael Hingson ** 53:41
yeah, so you don't know anything about 32 feet per second squared anyway, no,
 
<strong>Kay Thompson ** 53:45
I'm about to say, I trust you, whatever you say, you know, and it's the funny thing is, my father was a mathematician, my older brother was a chemical engineer, and Me, you know that I struggle just to pass geometry. Okay, so no, I was the artsy person.
 
</strong>Michael Hingson ** 54:07
Um, that's fine, but I was, yeah. How'd that get you to the media?
 
<strong>Kay Thompson ** 54:12
Yeah, so I was going to say, so, the combination what happened is my pastor knew a pastor who was looking for a part time job, looking for someone to have a part time job, because he had a he had his own publishing company in his house. He at the time he was he published a book that we talked about church growth. And this was at the time when the Purpose Driven Life, The Purpose Driven Life was a purpose driven church came out. It was a huge success. And he the same thing happened with him here in Atlanta, but no publishing company wanted to take. Make his story, because that's the, you know, the whole the society was inundated with this purpose driven church, you know, it was already written about. It was already done. They didn't want his story. So he decided to create his own publishing company, and it was in the basement of his mansion, and he was looking for someone to be the secretary. So I came in that I was, it was a friend of a friend of friend. They hired me, and I started working for him as a as a secretary. And then they would bring these books over, and he would, you know, send them out to be edited, and then bring them back. And then I would have to mail it out to the to the printer and one of the books one day, and I saw it, and I noticed there were still typos in it. I said, Sir, there's still typos in your book. Oh, really, yeah. And he had already paid this person $1,000 so I went back through it, found all these typos, and that's how I got into publishing, publishing my own books and and everything like that. But then one day, my pastor said, Hey, Kay, why don't you do a radio show? I was like, okay, sure, right, because I had met so many people in ministry from doing their books. So I called the radio station, the local am station, and I said, Hey, how much does it cost to do a show, blah, blah, blah, blah. And I was sponsored by my pastor and some other people, and I started a 30 minute show every week. It was called personalities, profiles and perspectives, the three teams, and I would interview people, gospel artists, pastors, you know, just politicians, you know, just people. I would reach out to them. Next thing I know, I got hired by a station in another station in Atlanta. It was called wg, I don't know if you remember, well, you, you probably don't, because you're not from Atlanta, right? But it was W G, U N, 10:10am, in Atlanta, the biggest am station aside from WSB radio, which is WSB 750 the major news network, right? WGN, 1010. Was a huge station, and I got hired by them. I was a DJ. It was a gospel station, and I ended up being the program director, and did a lot of, you know, voiceovers. I did shows, I did production. That's how I got into radio. And I loved it. I loved radio. I loved anything to do with media. It was just I knew it. I got bit with the bug when they opened up that hot mic. That was it. I was in my element. So that's how I got into radio. And then you went to TV. And then I went to TV, yeah, went to TV. Well, what happened is, I was writing books, and there is a station here in Atlanta, W ATC TV 57 and they interview people all over, actually, all over the country. You can come from wherever we know, we've had big names, you know, all kinds of people and local people. And that's one thing about it, is that local people in ministry could go there. They could sing, if they were music artists, they could, you know, talk about their books, talk about their ministry. And so I went on and talked about my book, and next thing I know, I got called in to be a host, and so I've been hosting now for about five years. Wow. You know, on and off. You know, the the show has different hosts each, and I do a couple of times a month. Okay, I'll actually be on there shortly, again in a few days. So
 
</strong>Michael Hingson ** 58:57
tell us about your books. You've mentioned books several times. Did you publish your own books? Okay, so tell us about your books.
 
<strong>Kay Thompson ** 59:06
So yeah, the first four books, well, I've done I've had four books which were on prophecy. The the main title is prophecy in the 21st Century. And then I did four different volumes. The first one was the role of prophecy in the new millennium. And basically that one was written in, I'm going to say around 2012 somewhere about 2012 and it talks about the relevance of prophecy with regard to the millennial generation, and how this you can help steer direct and go alongside millennial mindset, millennial and many millennial aspects of this generation. And then the second book was also the set under the same volume, the same name. Prophecy in the 21st Century, the role of and the second the first one is the role of prophecy in the new millennium. The second one was prophetic healing. And prophetic healing talks about prophecy and healing in the Bible and how prophetic people who operate in the prophetic can help bring forth, healing, societal, healing, relational, healing, physical, healing, financial. And then the third one was about prophetic women. And these are women in the Bible that had a prophetic calling, not necessarily called a prophetess, but display those characteristics of women that operate in Revelation and that sort of gift. And then the fourth one was called the leadership mandate, and it talks about leader and how leaders navigate in the prophetic arena and the characteristics that people ought to have, and leaders in the Bible that also operated in that revelation or that. And then the last book I wrote was called the 30 names, or not the but 30 Names of God, because there are so many more names that God is known by. But I chose 30 names that really stood out to me as what God has called. You know Jehovah Gabor. You know the warrior one fights for us. You know Jehovah Jireh, of course, we know that's our provider. Mm, hmm, Jehovah Rapha, our healer. So I found 30 names that really stood out to me, and I spoke about those in that book. So those are the books that I have, and then I've got another book that will be coming out within the next year, and and it is about healing. So those are my books, and I've published those books. And not only do I, I didn't start off publishing my own books. I started off publishing for other people, right? Because the more I worked in that field, the more I found that I could do better financially if I did it myself. Yeah, so and I, and I, one thing about it is that as a result of being an artist, that the graphic design, computer graphics, came really easy to me, I'll bet. So, yeah, so someone could hand me a manuscript. I had the editing skills right for my mother. So I could edit your book. I could create the design. I could format it. I You. Hand me your manuscript, I hand you back your finished product. So for me, you know, the cheapest person that you know, I pay the least amount because so I can publish as many books as I could write, probably, you know, but that's how I really got started doing that, and then I began to do it for other people, other leaders, other pastors, friends, you know, just people that want that service. I provide that service. And so that's how that really got started.
 
</strong>Michael Hingson ** 1:03:12
Now we don't have a lot of time, but I just curious. You also do something in real estate.
 
<strong>Kay Thompson ** 1:03:19
I do, yeah, I I got my license in 2005 and maybe one year, maybe one year, and then I got out of it right away. Life happened, and then I came back in 2022, and began to did it full time. And so I love it. I love real estate. Right now I'm in residential, but I do some commercial, and the ultimate goal is to do mostly commercial and to have a space. The goal for commercial is to really help others entrepreneurs who are interested in having businesses offline, giving them an opportunity to have a space that is little to nothing, and that's one of the ways that I really want to give back, is to be able to offer that opportunity for people out there to help others to achieve that same goal. And so I believe in entrepreneur. I've been an entrepreneur for 17 years now. So, yeah, have a heart for that. So I want to see other people get through that challenge and be successful. So, and I know it takes money,
 
</strong>Michael Hingson ** 1:04:37
but in real estate helps.
 
<strong>Kay Thompson ** 1:04:39
It definitely helps. Yeah? Well, real estate is constantly going up, you know, even if the market is down and even if finances are down, real estate is something that is immovable,
 
</strong>Michael Hingson ** 1:04:52
so go back up.
 
<strong>Speaker 1 ** 1:04:54
Yeah, yeah, for sure, and
 
</strong>Michael Hingson ** 1:04:57
you clearly enjoy everything that you're. Doing, which is the important thing, yes, I have that is that is really cool, and I am so glad that we had a chance to talk about all this, needless to say, and I want to thank you for being on unstoppable mindset. Clearly, you have an unstoppable mindset, and you exhibited in so many ways. So I really want to thank you, but I also want to thank all of you for listening out there, wherever you happen to be, if you'd like to reach out to KK, how can people find you?
 
<strong>Kay Thompson ** 1:05:31
They can go to my website. It is my name, K Thompson, dot, O, R, G, all my books are there? Contact information, some of my podcasts. You can watch some of Atlanta live the videos of the shows. It's all on my website,
 
</strong>Michael Hingson ** 1:05:49
all right, and that's in in the notes and so on. So, k, a, y, T, H, O, M, P, S O, <a href="http://n.org" rel="nofollow">n.org</a>, correct. So hope that you'll all go there and and check Kay out and and communicate with her. I'm sure that she would love, and I would love to know what you think and get your thoughts about today. So please feel free to email me at Michael, H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, wherever you're observing our podcast today, please give us a five star rating. We value very highly your reviews, and we, of course, love them most when you give us a five star review. So please do that. And Kay, for you and for everyone who is out there today, if you know anyone else who ought to be on unstoppable mindset, I would really appreciate it if you'd introduce us and we will bring them on the podcast, because we're always looking for people who have stories to tell about their lives and being unstoppable. So please don't hesitate to let us know. You can also go to our podcast page, which is Michael hingson, M, I, C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so we'd love you to do that as well. But again, really appreciate all you being out there and listening to us and and I'm sure you you like, like, I have gotten some wonderful things out of talking with case. Okay, once again, I want to thank you for being here. This has been absolutely wonderful.
 
<strong>Kay Thompson ** 1:07:22
Well, thank you. I really enjoyed it. I appreciate you asking me to be here and just so glad to be able to share with you today your audience. Really appreciate it.
 
</strong>Michael Hingson ** 1:07:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Woman of Many Talents with Kay Thompson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5acaebe4-fdc9-4761-91fb-c42fa28dc7e7.mp3?source=rss&amp;ext=asset.mp3" length="100337146" type="audio/mpeg" />
<itunes:episode>366</itunes:episode>
</item>
<item><title>Episode 365 – Unstoppable Tea Time Advocate with Elizabeth Gagnon</title>
<guid isPermaLink="false">https://pinecast.com/guid/b0121379-3f36-4068-a576-8d2cf9d79a54</guid>
<pubDate>Tue, 26 Aug 2025 10:00:08 -0000</pubDate>

<itunes:duration>01:07:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/00472fe2-8f28-4788-a799-044a1d11cc2a/UM365-Elizabeth_Gagnon-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time, Elizabeth Gagnon is all about Tea. However, as you will discover, her Tea is not mostly the drink although at the end of our episode we do learn she does like some teas. For Miss Liz, as she is most commonly known, Tea stands for Teaching Educational Awareness.
 
Miss Liz’s life growing up was hard. She was sexually abused among other things. It took her awhile to deal with all the trauma she faced. However, as she and I discuss, she made choices to not let all the abuse and beatings hold her back.
 
She tried to graduate from high school and was one course away from that goal when she had to quit school. She also worked to get her GED and again was only a few units away when life got in the way.
 
Liz’s story is not to her a tragedy. Again, she made choices that helped her move on. In 2010 she began her own business to deal with mental health advocacy using her Tea approach. Liz will tell us all about Tea and the many iterations and changes the Tea model has taken over the years.
 
I am as impressed as I can be to talk with miss Liz and see her spirit shine. I hope you will feel the same after you hear this episode.
 
Miss Liz has written several books over the past several years and there are more on the way. Pictures of her book covers are in the show notes for this episode. I hope you enjoy hearing from this award-winning lady and that you will gain insights that will help you be more unstoppable.
 
 
<strong>About the Guest:</strong>
 
Elizabeth Jean Olivia Gagnon, widely known as Miss Liz, is an international keynote speaker, best-selling author, and the visionary behind Miss Liz’s Tea Parties and Teatimes. A fierce advocate for mental health, abuse awareness, and peacebuilding, she’s recognized globally for her storytelling platforms that empower individuals to share their truths “one cup at a time.” From podcast host to humanitarian, Miss Liz uses her voice and lived experience to ignite real change across communities and cultures.
 
A survivor of extreme trauma, Miss Liz has transformed her pain into purpose by creating safe spaces for open, healing conversations. Her work has earned her prestigious honors, including an Honorary Doctorate for Human Rights, the Hope and Resilience Award, and the World Superhero Award from LOANI. She’s been featured on over 200 platforms globally and continues to lead through her podcast, social impact work, and live storytelling events.
 
Miss Liz is also a multi-time international best-selling co-author in the Sacred Hearts Rising and Unstoppable Gems book series. She’s the creator of the TeaBag Story Award and the founder of her own T-E-A product line—Teaching Educational Awareness through fashion, wellness, and personal development tools. With every word, event, and product, Miss Liz reminds us that healing is possible, and that we all hold the power to be a seed of change.
 
<strong>Ways to connect with Elizabeth:</strong>
 
Social media links my two websites <a href="http://www.misslizsteatime.com" rel="nofollow">www.misslizsteatime.com</a>
<a href="http://www.misslizstee.com" rel="nofollow">www.misslizstee.com</a>
All my social media links can be found on those sites. Or my linktree. 
<a href="https://linktr.ee/Misslizsteatime" rel="nofollow">https://linktr.ee/Misslizsteatime</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another episode of unstoppable mindset. Today, we get to talk to Miss Liz Gagnon, and I'm really interested to hear why she likes to be called Miss Liz instead of Elizabeth, or any of those kinds of things. But Liz also has some very interesting connections to tea, and I'm not going to give away what that's all about, but I'll tell you right now, it's not what you think. So we'll, we'll get to that, though, and I hope that we get to have lots of fun. Over the next hour, I've told Liz that our podcast rule, the only major rule on this podcast is you can't come on unless you're going to have fun. So I expect that we're going to have a lot of fun today. And Liz, welcome to unstoppable mindset. We are glad you're here.
 
<strong>Elizabeth Gagnon ** 02:09
Well, thank you so much, Michael for having me. It's an honor to be here. I can't wait to dip into the tea and get everybody curious on what we're going to be spilling. So,
 
</strong>Michael Hingson ** 02:19
so how did you get started with the the name Miss Liz, as opposed to Elizabeth or Lizzie or any of that kind of stuff.
 
<strong>Elizabeth Gagnon ** 02:28
Well, I have all those names too, Michael, I'll bet you
 
</strong>Michael Hingson ** 02:31
do. But still, Miss Liz is what you choose.
 
<strong>Elizabeth Gagnon ** 02:35
Actually, Miss Liz was given to me at the age of four the same time my cup of tea was given to me at the age of four by my Oma. I that she just had a hard time saying Elizabeth. She was from Germany, so she would just call me Miss Liz. Miss Liz. And then I knew, Oh boy, I better move, right.
 
</strong>Michael Hingson ** 02:52
Yeah. If she ever really got to the point where she could say Elizabeth, very well, then you really better move.
 
<strong>Elizabeth Gagnon ** 02:59
Well, she used to call me Elvira too, and I didn't like that name Elvira. Yeah, I don't know how she got Elizabeth from a viral but she used to call me a vira. I think maybe it was because her name was Avira, so I think it was close to her name, right? So, well,
 
</strong>Michael Hingson ** 03:17
tell us a little bit about the early Miss Liz, growing up and all that stuff, and little bit about where you came from and all that.
 
<strong>Elizabeth Gagnon ** 03:25
Well, I come from a little town called Hearst, Ontario in Canada. It's about maybe 6000 population. I'm going to guess. I was born and raised there until the age of I think it was 31 when I finally moved away for the last time, and I've been in the East End, down by Ottawa and Cornwall and all that stuff since 2005 but My early childhood was a hard one, but it was also a strong one. I A lot of people will say, how do you consider that strong? I've been through a lot of abuse and neglect and a lot of psychological stuff growing up and but I had my tea, I had that little Alice in Wonderland rabbit hole that I could go down once in a while, just to keep me moving and keep me strong, right? So, yeah, my story was, was a hard one, but I don't look at it as a struggle. I look at it as as stepping stones of overcoming Stuff and Being that voice that I am today,
 
</strong>Michael Hingson ** 04:29
struggle, if you if you're willing to talk about a struggle, how
 
<strong>Elizabeth Gagnon ** 04:35
I was sexually abused by my uncle at the age of four, and then other family members later on, in couple years later down the road, but my uncle was the main abuser, and I became impregnant by my uncle and lost a daughter to stillborn. So there was a lot of shame to the family. Was not allowed to speak at this child for many, many years, I finally came out with her story. After my father passed, because I felt safe, because my family would put me into psychiatric wards when I would talk about my little girls,
 
</strong>Michael Hingson ** 05:06
wow, yeah, I, I don't know I, I just have very little sympathy for people who do that to girls, needless to say, and now, now my cat, on the other hand, says she's abused all the time, but that's a different story,
 
<strong>Elizabeth Gagnon ** 05:25
right? But I strongly believe, Michael, that we all go through challenges and struggles in life to have our story, to be that voice where we are today, like like yourself, right? Had you not gone through what you went through, you would not have the story that you have
 
</strong>Michael Hingson ** 05:42
well, and I think that it also comes down to what you decide to do with the story. You could just hide it, hide behind it, or other things like that. And the problem is, of course, that then you don't talk about it. Now, after September 11, I didn't go through any real counseling or anything like that. But what I did do was I and my wife and I discussed it. We allowed me to take calls from reporters, and literally, we had hundreds of calls from reporters over a six month period. And what was really fascinating for me, especially with the TV people who came. I learned a whole lot about how TV people set up to do an interview. We had a Japanese company with two or three people who came, and that was it up through an Italian company that had 15 people who invaded our house, most of whom didn't really seem to do anything, and we never figured out why were they. They were there. But it's fascinating to see how
 
06:46
extras, Michael,
 
<strong>Michael Hingson ** 06:49
extra, the extras, yeah, but we but it was very fascinating. But the point was that the reporters asked everything from the most inane, dumb question to very intelligent, wise, interesting questions, and it made me talk about September 11. So I don't think that anything could have been done in any other way that would have added as much value as having all those reporters come and talk to me. And then people started calling and saying, We want you to come and talk to us and talk to us about what we should learn from September 11 lessons we should learn talk about leadership and trust in your life and other things like that. And my wife and I decided that, in reality, selling life and philosophy was a whole lot more fun and rewarding than managing a computer hardware sales team and selling computer hardware. So I switched. But it was a choice.
 
</strong>Elizabeth Gagnon ** 07:48
Yeah, it is a choice, right? Michael, do you, do you stay in the self pity, or do you rise from it, right? And a lot of people were like, Miss Liz, how can you be so good hearted and open to people that have hurt you so bad? And I always said, since I was a little girl, Michael, I would not give anybody what others gave me. Yeah, you know that that little inner girl in me always said, like, you know what it feels like. Would you like somebody else to feel this way? And the answer is no.
 
<strong>Michael Hingson ** 08:16
And with people like your uncle, did you forgive them ever? Or have you,
 
</strong>Elizabeth Gagnon ** 08:21
I forgive them for myself. Yeah, I that's how you do. You know, I'm not forgiving you and coming for your Sunday dinner and having roast beef and pretending that it was all fun and games. When I was younger, I had no choice to forgive him and to be around him, because that's how my parents were. You know, don't bring shame to the family and as a minor. Well, you you know you obey your parents and that, and I hate that word, obey I hear. You know, I grew up in a time where you respect your elders, right? Whether they were good or bad, you respected them. It was Yes, sir, yes, ma'am. You know whether they hurt you or not, you just respected these people. Do I? Do I have respect for them today, absolutely not. I pray for them, and I hope that they find peace within themselves. But I'm not going to sit in and apologize to somebody who actually doesn't give to to tune darns of my my apology, right? So my words?
 
<strong>Michael Hingson ** 09:23
Well, the the bottom line is that respect is something that has to be earned, and if they're not trying to earn it, then you know, why should you respect? On the other hand, forgiveness is something that you can do and and you do it and you move on, yeah, and
 
</strong>Elizabeth Gagnon ** 09:40
a lot of people don't understand the real forgiveness, right? They always tell me, Miss Liz, you haven't forgiven anybody. And I said, Yes, I have, or I wouldn't be where I am today, guys, yeah, if I wouldn't have forgiven those people for myself, not for them.
 
<strong>Michael Hingson ** 09:55
Now, see, that's the difference between people and my cat. My cat has no self pity. She's just a demanding kitty, and I wouldn't have her any of that. Oh, she's she's really wonderful. She likes to get petted while she eats. And she'll yell at me until I come and pet her, and then she eats while I'm petting her. She loves it. She's a cutie. She's 15 and going on two. She's great.
 
</strong>Elizabeth Gagnon ** 10:17
Oh, those are the cute ones, right? When they stay young at heart, yeah,
 
<strong>Michael Hingson ** 10:21
oh, she, she does. So my wife passed in 2022, and now stitch, that's the cat's name, sleeps up next to me. And so that works out well, and she was named stitch when we got her, not quite sure where the name originally came from, but we rescued her. We were not going to keep her. We were going to find her a home because we were living in an apartment. But then I learned that the cat's name was stitch, and I knew that that cat weren't going to go nowhere, because my wife had been a quilter since 1994 you think a quilter is ever going to give up a cat named stitch? So stitch has been with us now for over 10 years. That's great. Oh, wow. And there's a lot of love there,
 
</strong>Elizabeth Gagnon ** 11:03
yeah. And, you know, these little connections, right? The Universe sends us, you know, the names and all of that. They send us pets as well as guidance. You know, my little guy is Tinkerbell, and everybody thinks that she's still a kitten. She she's going to be 12 in September, so, but she's still a little tiny thing. She kept the name. She just wants to be a little Tinkerbell. So
 
<strong>Michael Hingson ** 11:24
that's cool. What a cute name for a kitty. Anyway, yeah, well, so you, you grew up? Did you go to to college or university?
 
</strong>Elizabeth Gagnon ** 11:34
No, I got out of school. I was half a credit away from high school graduation. I became pregnant for the second time, and then I got married at 18. While it was more or less I was I had no choice to get married or or I would have, my father would have took my daughter from me, my oldest, who is alive, and I I had already lost one, and I wasn't losing a second one. So I got married. I did go back to adult school in 2000 I got I was one exam away from getting my GED, and that night, I got a beating of a lifetime from my ex husband, because he didn't want me to get ahead of him, right? So, and then I went back again to try and get my GED three other times, and I was always four points away from getting what I needed to get it. So I was just like, You know what? The universe doesn't want me to have this piece of paper, I guess. Yeah, and I'm not giving up, right? I'm just it's not the right timing and maybe in the future, and it's always the y and s string that gets me the four point question guys on the math exam that gets me every time, yeah,
 
<strong>Michael Hingson ** 12:49
oh, well. Well, I always thought that my wife, in so many ways, was was ahead of me, and it didn't ever bother me, and it never will bother me a bit, just things that she would say, creative things, just clever things. She clearly was ahead of me, and I think she felt the same way about me in various ways, but that's what made for a great marriage. And we we worked off each other very well, and then that's kind of the way it really ought to be. Oh boy, ego, ego gets to be a real challenge sometimes, though, doesn't
 
</strong>Elizabeth Gagnon ** 13:24
it? Oh yes, it does. So
 
<strong>Michael Hingson ** 13:27
what did you do when you didn't go off and end up going to school?
 
</strong>Elizabeth Gagnon ** 13:32
I became a mom, and then I did the mom role, right? I grew up in a kind of like a redneck, hillbilly kind of family where the accent kind of kicks in once in a while. You know, it was barefoot and pregnant, you take care of the kids, cook and clean and be the wife and just obey. Once again, that word obey. You know, I grew up with that word a lot, and that's why you don't like that word. I'm surprised I'm even using it tonight. But, yeah, so it was just take care of the family and just live. And eventually, in 2005 a lot of things happened with my children and myself, and we just left and started a new life. In 2006 I felt ill. I was at work, and my left arm went numb, and I thought I was having a heart attack or or that they were checking me since I was little, for MS as well, because I have a lot of problems with my legs. I fall a lot, so we're still looking into that, because I'm in the age range now where it can be diagnosed, you know, so we're so in 2006 I became ill, and I lost feelings from my hips down where I couldn't walk anymore. So I had to make some tough choices, and I reached out to my family, which I kind of. Figured I'd get that answer from them. They told me to get a backbone and take care of my own life and stop because I moved away from everybody. So I turned to the foster care system to help me with my children, and that was a hard choice. Michael, it took me two and a half months. My children sat down with me and said, Mommy, can we please stay where we are? We we have friends. You know, we're not moving all the time anymore. I saw it took a while, and I signed my kids over legal guardianship, but I made a deal with the services that I would stay in the children's lives. I would continue their visits twice a month, and be at all their graduations, be at their dance recital, anything I was there. I wanted my children to know that I was not giving up on them. I just was not able to take care of them in my
 
<strong>Michael Hingson ** 15:50
home. Did they accept that?
 
</strong>Elizabeth Gagnon ** 15:53
Oh, they did, yeah, and it was a bumpy road. The first five years. Was a lot of adjusting, and we were really close. I got to pick the foster homes, which is not usually the way it works. So and my children went through a lot of abuse as well. My ex husband was very abusive, so I knew that my daughter needed to be around horses. She loved to be around horses, so I found her home that had horses. And my other two children, I found a home where they had music, and music was really important to me, because music is what saved me as well during my journey, right? I turned to music to to get through the hard times. So yeah, the first five years was it was adjustments, and really good, and we got along. And after that the services changed, new workers came in, and then it became a nightmare. There was less visits happening. There was an excuse for a visit. There was oh, well, maybe we can reschedule this, or if we do them at five in the morning, can you show up? And of course, I was showing up at five and going to bed as soon as the visit was done, because I was by myself, so it was a journey, but and I I am grateful for that journey, because today me and my older kids, who are adults, were really close, and we're building that bond again, and they understand the journey that Mom had to take in order for them to have a home.
 
<strong>Michael Hingson ** 17:24
They understand it and accept it, which is really obviously the important thing,
 
</strong>Elizabeth Gagnon ** 17:30
yeah. But it's been, it's been rocky. Michael, like, you know, we've had our ups and downs. We've had like you You gave up on us. Like, you know, we've had those moments. But my children now becoming adults and becoming parents themselves. They see that. They see what mom had to do, right?
 
<strong>Michael Hingson ** 17:47
So are you able to walk now and move around?
 
</strong>Elizabeth Gagnon ** 17:51
Oh, yeah, I was. It took about six months for me to learn how to walk again. I still have a limb from time to time. A lot of people call it my penguin little limp, because I limped like a little penguin from time to time, because my what happened is I went through so much trauma in my life constantly that I they diagnosed me with conversion disorder, which is not really well known to to a lot of people. And what it does is it shuts the body down, so I have no control over when my body says it's going to take a break. It just says I'm going on holidays, and you just gotta deal with it. So there's days where I can't walk, right? There's days where I can't talk. It sounds like I'm drunk. My sight is blurred, plus I'm already losing my sight because of genetic jerusa and stuff like that as well. So, but I mean, it took everything in me to push myself. And what pushed me was I had this nurse that was really rough with me, and she would give me these sponge baths, and she would slam me into the chair. And I told her, I said, next week, you will not be slamming me in that chair. And the next week I got up and I took three steps, and then the next couple hours, it was four, five steps, six steps. And I was like, I got this. I know I can do this, but it took six months, Michael,
 
<strong>Michael Hingson ** 19:15
but still, ultimately, the bottom line is, no rugby or American football for you. Huh? Nope. Okay.
 
</strong>Elizabeth Gagnon ** 19:24
No, not you know, not yet. Anyway, well, maybe you never know, right? I'm still young. I'm only 51 you never know what I'm going to be doing next year. I always tell everybody, Miss Liz is always on an adventure.
 
<strong>Michael Hingson ** 19:36
So yeah, but I'm I'm not, I'm not an advocate of going off for rugby or football, but that's all right, do whatever works.
 
</strong>Elizabeth Gagnon ** 19:42
Well, I'd like to watch football
 
19:45
that's different. I'd like to
 
<strong>Elizabeth Gagnon ** 19:47
check those boys out once in a while. Well, yeah, but yeah, no, I You just never know where I'm gonna go, right? Only the good universe knows where it's putting me next
 
</strong>Michael Hingson ** 19:58
year. So, so what kind. Of work. Did you did you do and, and what are you doing now? How to kind of one lead to the other?
 
<strong>Elizabeth Gagnon ** 20:08
Actually, I started my business in 2015 of Miss Liz tea times. It was a fundraising Tea Party, but it started in my home. All I did was have a bunch of ladies over and celebrate strong women. And one lady really liked the layout that I did, and she's like, Can we do this in the community? I was like, I don't know. Let's try it. You know, if we don't try, we don't know. And then I went to the community for, I think, three years, we raised over $5,000 for different services that helped me along the way as well, and places that needed money for serving the community. And then we went virtual. When covid hit. The podcast came along, and I did that for five years, and I burnt myself out doing that. I'm an all or nothing kind of girl, so you either get nothing at all, or you get it all at once. So and and now I'm I've been writing and working on stuff and working on an E commerce business with a new way of serving tea, keeping people on their toes and wondering what's coming next. Uh, children's book is coming out soon. Uh, poultry book. So I've just been busy writing and doing a lot of different things.
 
</strong>Michael Hingson ** 21:14
What did you do before 2015 for worker income? Or did you
 
<strong>Elizabeth Gagnon ** 21:18
I worked in gas stations, chambermaid kind of stuff like that, something that wasn't too educated, because my ex husband didn't like that stuff, right? Don't try and be a leader. Don't try and be in the big business world. I'm sure he's his head is spinning now, seeing all the stuff that I'm doing, but that's on him, not me. So, yeah,
 
</strong>Michael Hingson ** 21:41
yeah, absolutely, alright, let's get to it. Tell me about tea.
 
<strong>Elizabeth Gagnon ** 21:49
Well, tea, tea started at four, and it was my OMA that gave me a cup of tea. And everybody thinks it's the beverage. It's not the beverage. We did have a cup of tea. So there is a beverage, there is a beverage involved. But she gave me words, and when I was little, I didn't understand these words. She said, reflect, recharge and release. And she came from the war in Germany, and she said the first thing I had was a cup of tea when I came to Canada, and she just knew that I was going to have a hard life. She knew that the family was kind of, you know, they had their sicknesses and addictions and stuff like that, so she just knew. And I was a quiet kid. I was always in the corner humming and rocking myself and doing stuff by myself. I didn't want to be around people. I was really loner. And she gave me these words, and these words resonated with me for years, and then I just kept hearing them, and I kept hearing Tea, tea. I know sometimes I'd be sitting in a room Michael by myself, and I'd be like, Okay, I don't want a cup of tea right now. Like, I don't know what this tea is like, but it was like the universe telling me that I needed to get tea out there. And I knew it wasn't a beverage. I knew it was. OMA gave me words. So we gotta bring words to the table. We gotta bring the stories to the table. She was giving me a story. She was telling me to stay strong, to recharge, to reflect, release all of the stuff that all of these things take right, to overcome stuff. You know, we have to reflect on the journey that we were put on, and recharge ourselves when we overdo ourselves and release, releasing and letting go of things that we know will never, ever get an answer to. So,
 
</strong>Michael Hingson ** 23:32
so you, what did you do with all of that? I mean that those are some pretty deep thoughts. Needless to say.
 
<strong>Elizabeth Gagnon ** 23:38
Yeah, so I, I started with the tea time at home, and then when I went to the podcast, I would ask people, What is your tea? And then people were like, Miss Liz, I don't even like tea, like I'm a coffee drinker, or I like a good beer, or I'm just like, Okay, well, you don't even have to like the beverage. Like, it's not about the beverage. It's about our past, our present and our future. That's what the tea is, right? We all have that story. We all have the past, the present and the future, and how we how we look at it, and how we defined our stories, and how we tell our stories. So that's where the T is.
 
</strong>Michael Hingson ** 24:10
But you came up with words for the acronym eventually, yes, yes. When did you do that? And what were the words
 
<strong>Elizabeth Gagnon ** 24:20
I came up with the words I believe in 20, 2016 2017 and for me, it was teaching. I wanted to be a little kindergarten teacher when I was a little girl. So T was teaching right and teaching myself that the past was not going to define my future story. He was educational. I again. I wanted to be a teacher. I wanted to educate people. I wanted to educate myself. Even though I didn't have those degrees and I didn't go to school and universities, I could still educate myself. I could still reach out. I could still research. I could still find answers myself. And a was awareness, just bringing awareness that our lives are different and. Can change them, right? Nobody can define how our stories end, except for ourselves. Yeah, and the A, A was awareness, and the awareness that, you know, that we can bring any form of awareness, good, bad or ugly, you know, and I bring a little bit of all of it through my stories, and through, through the the overcoming that I've had, right is, it's an ugly story. There were bad things that happened, but there are good results in the end, yeah, because had I not gone through what I went through, Michael, I would not be here having this conversation with you tonight,
 
</strong>Michael Hingson ** 25:37
or it'd be a totally different conversation, if at all you're right, absolutely. So you you deal a lot with being a mental health advocate, and that's very understandable, because of all of the things that that you went through. But what kind of really made you decide to do that?
 
<strong>Elizabeth Gagnon ** 25:58
Mental health advocate was deep in my blood since 2010 when I went to the pharmacy and gave them all my medication and said, I no longer want any of this because they had me so numbed with antidepressants and painkillers and stuff that I didn't even know I had children. People were telling me, your kids are coming for a visit. And I was like, why are you telling me I have kids? Like I'm a kid myself, like I was going backwards. And I didn't know that I was married, that I had children, but my kids names were and I was just like, like, When is mom and dad coming to get me? Like, I was like, I was so messed up, Michael. And I was just like, I'm not doing this anymore. Um, August 29 of 2009 I brought my medication, and I said, I'm not doing this anymore. I'm taking ownership of my life. I'm being the advocate of my life. I do not need these pills. Yes, it will be hard, yes, I've got trauma, but there's another way of doing this.
 
</strong>Michael Hingson ** 26:55
Well, you're clearly a survivor, and you've made choices that demonstrate that by any standards, and obviously a mental health advocate, what do you think are some of the major misconceptions that people have about mental health today that they also just don't seem to want to get rid of?
 
<strong>Elizabeth Gagnon ** 27:15
Well, a lot of people have this conception that if you take a pill, it's going to go away. You're healed, you know, and then they get hooked on pills, or they get hooked on this is easy fix, right? Like I said this afternoon in another interview, I did this certain this afternoon. Michael, you know, we get these diagnosis, but doctors don't really sit with us and explain the diagnosis to us, they don't really understand. They don't really explain the side effects of the pills that they're giving us, and then themselves, may not even know the full aspect of those diagnosis. They just put you on a checklist, right? You check A, B, C and D, okay. Well, you have bipolar. You got DCE and you got D ID, like, you know, it's charts, so we're not really taking the time to understand people. And mental health has a long way to go, a lot of a long way to break the stigma as well, because mental illness, most of it, cannot be seen. It cannot be understood, because it's inside the body, right?
 
</strong>Michael Hingson ** 28:23
Yeah. And a lot of people don't want to look and analyze that and try to help truly deal with it.
 
<strong>Elizabeth Gagnon ** 28:32
Yeah. A lot of people will judge what they don't understand or what they're scared of understanding,
 
</strong>Michael Hingson ** 28:39
which is why it's fascinating, and we've had a number of people on unstoppable mindset who believe in Eastern medicine and alternative medicine, as opposed to just doing pills. And it's fascinating to talk to people, because they bring such insights into the conversation about the human body, and many of them have themselves, used these alternatives to cure or better themselves, so it makes perfect sense, but yeah, we still don't tend to want to deal with it. Yeah?
 
<strong>Elizabeth Gagnon ** 29:17
Well, anything that's uncomfortable, right? We don't want to really face it, right? We want to run from it, or we want to say, Oh, it's fine. I'll get to it next week, and then next week comes to next month, and next month comes to next year, and you're still dealing with the the same trauma and the same pain, right? Yeah.
 
</strong>Michael Hingson ** 29:35
Well, so tell me about tea time with Miss Liz, because you've developed that. You've brought it into existence, and that obviously also helps deal with the mental health stigma. Tell me about that?
 
29:50
Well, I just
 
<strong>Michael Hingson ** 29:51
one question, but, well,
 
</strong>Elizabeth Gagnon ** 29:53
I just really wanted to meet people, and I wanted to hear their stories, you know, because it gets lonely once in a while. And you're always telling your story, right? So I wanted to get other stories, but I didn't want to just deal with mental health. I wanted to deal with grief and abuse and things, everything that I've lived with, right? And it all goes back to trauma, like all three of them, abuse, grief, mental health, it deals with trauma in some form. And then I got, I got hooked to a bunch of people that found Miss Liz on on the airwaves, and then connected with you, Michael, you were a guest on Tea Time. Yeah, my last season, and, you know, and I got to go down a bunch of rabbit holes with a bunch of cool people. And tea time was just a place for everybody, just to come and share, share what they were doing and why they were doing it, right? So a lot a lot of the questions that I asked was your younger self way? What? How do you see your younger self to your older self, and why are you doing what you're doing today? And a lot of people are writing books because writing saved them through hard times in life as well. And a lot of mental health back in the 60s, 70s and 80s, were not spoken of. You know, it was really hush hush. Oh, that person's just a rebel, or that person's just a little crazy once in a while, or has too much to drink from time to time. So mental health wasn't really spoken about in those those decades, right? So,
 
<strong>Michael Hingson ** 31:27
yeah, and you know, but I hear what you're saying about writing, and you know, I I've written now three books, and I've learned a lot as I write each book, and I think there's a lot of value in it, but also it's more than writing, although writing is is a way to to really do it from the most personal standpoint possible. But as as you've pointed out, talking about it is also extremely important, and talking about whatever, whether it's a bad thing or a good thing, but talking about it as well as writing about it is is valuable, because if we take the time to do all of that, we'll learn a lot more than we think we will well.
 
</strong>Elizabeth Gagnon ** 32:13
And there's so many different genres of writing, right? There's horror, there's fiction, there's non fiction, there's children's books, you know, but those are all storytellers too, in a different way.
 
<strong>Michael Hingson ** 32:24
Well, they are and and again, it's the the point is, though, that when you take the time to write, you really have to think about it, probably even more than, sometimes, than people, when they just talk about things. And as you're writing, like I said, you learn a lot no matter what genre of writing you're doing, you're putting yourself into it, and that, in of itself, helps educate and teach you
 
</strong>Elizabeth Gagnon ** 32:53
absolutely, you know, and I learned so much from a lot of the authors that were on Tea Time, You know, little tricks and little ways of making skits and scenes and characters and names for their characters. And I'd be like, well, where'd you get that name? And they'd be like, I don't know what, just a childhood name that was stuck with me for a long time. I really liked meeting authors that wrote their memoirs or stories, because I'm a person that likes truth. I'm a truth seeker. You know, if it doesn't, it doesn't match up. I'm just like, let me ask you more questions. Let me take you down this rabbit hole a little more. So,
 
<strong>Michael Hingson ** 33:35
yeah, well, a lot of people tend to not want to talk about their journey or talk about themselves, and they feel unseen and unheard. How would you advise them? What would you advise them to do?
 
</strong>Elizabeth Gagnon ** 33:51
I felt that way for many years. Michael, growing up in the in the situation that I grew up in, right? You did, and I wrote my first book. I was a co author in the Sacred Hearts rising series by compiled by Brenda Hammond in Alberta. And her book, hear me, kept reaching out to me. I kept hearing I didn't even know what the book was. It was just the title was hear me. And I kept saying, I want people to hear me. I want I want to be heard like, I want people to know this, like I'm tired of living in silence, you know, just to keep everybody hush hush, because everybody's comfortable. So I reached out to Brenda, and that's how my writing journey started. Was with Brenda, and I wrote my first chapter in there, and and it just continued to the ripple effect into other books and other anthologies and other people. And I find that the universe is guiding me, like bringing me to the people that I need to see. You know, like meeting you. Michael, like, had I not started a podcast and met Mickey Mickelson, I would have never met you. Michael, so Mm hmm.
 
<strong>Michael Hingson ** 34:54
And he continues to to be a driving force in helping a lot of authors. Absolutely.
 
</strong>Elizabeth Gagnon ** 35:00
Absolutely, yeah. I'm not even sure how Mickey found me. We had a video call, and the next thing I knew, we were working together for three years, and I got to meet incredible authors through Mickey. Creative edge, and it's, it was one of the driving force of Tea Time with Miss Liz.
 
<strong>Michael Hingson ** 35:19
I can't remember exactly how I first heard of Mickey, either, but we we chatted, and we've been working together ever since.
 
</strong>Elizabeth Gagnon ** 35:29
Yeah, Mickey is pretty awesome. I still keep my eyes on Mickey, yeah,
 
<strong>Michael Hingson ** 35:36
and for those who don't know, Mickey is kind of a publicist. He works with authors and helps find podcasts and other opportunities for authors to talk about what they do and to interact with the world.
 
</strong>Elizabeth Gagnon ** 35:50
Yeah. And then I got Yeah. And then I got to meet other people that found me on the airwave, through my press releases and through me speaking at different events. I had other people reach out with their authors and their members and all of that. And I got to meet some really incredible people, like I've had doctors on Tea Time. I've had Hollywood directors on Tea Time. I've had best selling authors like yourself Michael, like, you know, I got to meet some really incredible people. And then I got to meet other people as well that were doing movements and orphanages and stuff like that. We reached over 72 countries, you know, just people reaching out and saying, Hey, Miss Liz, can we have tea? And absolutely, let's sit down. Let's see what? Where you gotta go with your tea?
 
<strong>Michael Hingson ** 36:35
So you're in another season of tea time right now. No,
 
</strong>Elizabeth Gagnon ** 36:39
I'm not. A lot of people are asking me to come back. I don't know if I will come back. I am working on, like I said, the E commerce drop shipping company for Miss Liz. I'm working on children's book. I'm working on poultry. I'm doing a lot of interviews now for my own books, daytime books and stuff like that. But I am reconsidering coming back maybe for a couple surprise podcast interviews. So
 
<strong>Michael Hingson ** 37:07
well, tell us about the E commerce site, the store.
 
</strong>Elizabeth Gagnon ** 37:11
Well, that was supposed to be launched on my birthday. I like to give myself birthday gifts because I'm by myself a lot. So two years ago, I gave myself the tea books for my birthday. And this year I was supposed to give the E commerce drop shipping, where we opened a second branch of Miss Liz's tea, where we changed the letter A to E, so T, E, E instead of T, E, A. But if you look at my OMA, who comes from Germany, T in Germany, is tee, so we're still keeping almost T, we're just bringing it in a different way. And
 
<strong>Michael Hingson ** 37:45
what does it stand for? Do you have definition
 
</strong>Elizabeth Gagnon ** 37:50
of it for the for this T? We have transcend embrace and envision. So transcend beyond the story that we all tell. Embrace Your embrace the journey that you're on and envision your dreams and visions that you can move forward.
 
<strong>Michael Hingson ** 38:07
So how's the E commerce site coming?
 
</strong>Elizabeth Gagnon ** 38:11
It's coming along. We got a couple of hiccups. I just want to make sure that everything is good to go. We have over 100 different products, and again, we do not have the tea beverage on the site. So you guys can see that Miss Liz is staying true to herself, that it is not about a beverage, but we do have an inner journey happening. So you'll have to check that out. So we have some some candles and some journals, some fashion that Miss Liz has created. So there's a lot of cool things that you'll see, and then we have some collaboration. So if any of the businesses out there would like to collaborate with missus, because I'm big on collaboration, we can maybe come up with a brand or or a journal or something that we can work two brands together to create a bigger inner journey for people
 
<strong>Michael Hingson ** 39:02
to enjoy. Is the site up.
 
</strong>Elizabeth Gagnon ** 39:05
It was up, and we had to take it down because there were some glitches in it, and I wanted to make sure that it so we're hoping that it's going to be going for June 1. I don't like to set dates, because then I get disappointed, right? If something comes up. So it was supposed to be May 17, guys, and I know that a lot of people were looking forward to it. My children were looking forward to it because of the fashion. And there's something for everyone on on the new website, for children, for parent, for mothers, for fathers, for family. So I wanted to make sure that everybody was included.
 
<strong>Michael Hingson ** 39:41
Tell me about some of the fashion things.
 
</strong>Elizabeth Gagnon ** 39:44
So we have inner journeys. So I had an eating disorder from the age of 12 Michael, so I had a body image all the time. So I wanted to make sure that we felt beautiful about ourselves. So we have some summer dresses. In there, we have some swimwear. Swimwear was another thing that I didn't really like to wear growing up. I like to be covered a lot. So we and then we have undergarments for people to feel beautiful within themselves. And then we have hoodies and T shirts. But we have messages, little tea messages from Miss Liz.
 
<strong>Michael Hingson ** 40:23
Now, are most of these fashion things mainly for women, or are there some men ones on there as well?
 
</strong>Elizabeth Gagnon ** 40:28
No, we have men. Men have stories too. So there, there's, I thought. So, yeah, we have men in there. We and we have, I'm really big on having men share their stories, because I have a son. I've said this on many platforms. I would want my son to have the same services that his mother has. So of course, there's a men where in there, there are children's wear in there as well, and there's some puzzles and some diamond art and all of that. So there's a little bit of everything in there.
 
<strong>Michael Hingson ** 41:00
So how do you use all of the different mechanisms that you have to promote awareness? I think I know the answer to this, but I'd like you to tell how you're promoting awareness, mental health and otherwise awareness.
 
</strong>Elizabeth Gagnon ** 41:15
I think the way that I'm promoting myself and my brand, Michael is just show up and be yourself, believe in yourself and stay true to yourself, be your real tea, you know. And the way that I'm branding and marketing it is, I'm breathing different. So when you hear tea, you think the beverage right away. Well, then when you hear Miss Liz, you know, Miss Liz is not bringing a beverage. So right over the way you're getting different, right? And I like to keep people on your toes, because they think that they might know what's coming, but they don't know same as, like the fashion, where you might think you know what's coming, but then you'll be like, Whoa. This is not what I was thinking.
 
<strong>Michael Hingson ** 41:54
And you and you put as you said, sayings and other things on there, which help promote awareness as
 
</strong>Elizabeth Gagnon ** 41:59
well. Absolutely, yeah, and it's simple phrases that I use all the time. You tell me, I can't, and I'll show you I can. You know, it lives in you. These are some of the brand messages that I have on my on my merchandise. Also, men have stories too simple phrases. You know that we just gotta make awareness. It's so simple sometimes that we overthink it and we overdo it, that we just gotta keep it simple.
 
<strong>Michael Hingson ** 42:28
Mm, hmm. Which? Which make perfect sense? Yeah. So you, you talk a lot about mental health. Have we made improvements in society regarding mental health, and how do we do more to represent marginalized voices? Oh,
 
</strong>Elizabeth Gagnon ** 42:50
we got lots of work to do. Michael, we're not even close, you know, we're just on the touch of the iceberg for mental health. We have all these organizations that are competing with each other instead of collaborating. I think we would really make a huge difference if we started working together instead of against each other. Or my service is better than your service. Let's start just collaborating together and working together as one. You know that all this division in the mental health world is what's causing the distractions and the delays in services and and getting help? You know, I think we just need to start working together. And collaboration is not weakness. It's not taking somebody else's product away. It's working together. It's teamwork. And I think we need more teamwork out there.
 
<strong>Michael Hingson ** 43:41
We also need to somehow do more to educate the governments to provide some of the funding that they should be providing to help this process.
 
</strong>Elizabeth Gagnon ** 43:51
Absolutely, and I think the statuses need to really be looked at. They're not even close.
 
<strong>Michael Hingson ** 43:59
Yeah, I I agree there, there's a long way to go to to deal with it,
 
</strong>Elizabeth Gagnon ** 44:04
absolutely. You know, just throwing numbers out there to have numbers, but not actually getting the real factual information out there can cause a lot more damage.
 
<strong>Michael Hingson ** 44:17
So if you could shift one mindset regarding mental health, what would it
 
</strong>Elizabeth Gagnon ** 44:24
be? Oh, good question. Michael, hmm, that we're not alone, okay, because a lot of people with mental illness think they're alone, but we're actually not alone. There's, there's a lot of people out there that are feeling the same thing as us,
 
<strong>Michael Hingson ** 44:47
and that's a mindset that people have, that we need to to deal with. We need to change. We need to teach people that the reality. Is there a lot of people, whether they've experienced the same things as as any individual has or not, isn't the issue. But there are a lot of people who do want to be more welcoming, and there are a lot of people who could learn to be more welcoming than they are
 
</strong>Elizabeth Gagnon ** 45:18
absolutely Well, I think it starts with a conversation, right? Having these conversations, a lot of people don't want to talk about mental health because they don't want to know the truth. They just want to know what society says, right, what the system say, what the services say, but they're not actually advocating for themselves. I think if we all started advocating for our mental health, we would make the impact and the change as well,
 
<strong>Michael Hingson ** 45:45
yeah, but we need to really, somehow develop a collective voice and Absolutely, and that's part of the problem. I know that with the world of disabilities in general, the difficulty is that, although it is probably well, it is one of the largest minorities, maybe the second largest in the world, depending on whether you want to consider women the minority. Although there are more women than men, or men the minority, the reality is that the difficulty is that there are so many different kinds of disabilities that we face and some that we don't even recognize. But the problem is that everyone totally interacts within their own disability to the point where they don't find ways to work together nearly as as much as they can. And it doesn't mean that each disability isn't unique, because they are, and that needs to be addressed, but there's a lot more power if people learn to work together
 
</strong>Elizabeth Gagnon ** 46:46
exactly. I'm with you, with that, Michael, because there's so many disabilities that you don't see right, that you don't hear about, somebody will talk about a new diagnosis that nobody knows about or is unaware of, like when I, when I talk about conversion disorder, a lot of people don't know about it, and I'm just like, check it out. You know, I'm a lady that actually has crazy papers, so if I go a little crazy on people, I can get away with it. I got the paper for it, right? So, but the thing is, the doctors, they they need more education as well. They need to be educated as well, not just the society, not just the public, but also the doctors that are working in those
 
<strong>Michael Hingson ** 47:29
fields. There's so many examples of that. You know, website access for people with disabilities is a major issue, and we don't teach in most schools, in most places where we where we have courses to instruct people on how to code, we don't really make making websites inclusive and accessible a major part of the courses of study, and so the result is that we don't tend to provide a mechanism where people shift their mindset and realize how important it is to make sure that their websites are fully inclusive to all. It's the same kind of concept. Yeah.
 
</strong>Elizabeth Gagnon ** 48:12
Well, I think we all could learn a little bit more, right when we when we all get to this point where we we've learned everything. I think that's where society gets ignorant towards disability, right? You know, living with disability myself, Michael, I've had a lot of people say, Well, you look fine. There's nothing wrong with you. Why? Why? Why you like this? You know, why? And my answer is, why are you that way? Why are you judging something you're not seeing? You know, it's just like in grief, you don't see grief. It lives within us. You don't see abuse. The person is usually living within a home that is told what happens in the home. Stays in a home, you know, or they they try to mask it and hide the real truth, right? Yeah, and that, and that's a form of trauma as well, because we're being told to hush. So then when we start speaking, well, then we start doubting ourselves, right? The self doubt kicks in, oh, maybe I shouldn't say that, or I shouldn't do that, or I shouldn't, you know, be there. So you start to self doubt everything. I did that for many years. I self doubt why I was in a room with a bunch of people, or why I was speaking at that event, or why I wrote in that book, or and then I was just like, You know what? I am enough, and we all are enough, and we all can be seen in a different light. My
 
<strong>Michael Hingson ** 49:41
favorite example illustrating some of what you're talking about is that I had a phone conversation with someone once, and arranged for them to come to our apartment. I was on campus at the time, living in an on campus apartment, and the guy came out that afternoon, and I answered the door and he said, I'm looking for Michael Hinks. And I said, I'm Michael. Hanks, and his comment was, you didn't sound blind on the telephone. Now, I've never understood what it means to sound blind, but whatever. Wow. Yeah, it's, it's amazing, you know. And I was polite enough not to say, Well, you didn't sound stupid on the phone either. But yeah,
 
</strong>Elizabeth Gagnon ** 50:22
right, that that would, that would be something I would say. Now, back in the day, I was a little mouse, now I'm a lion, and I'm just like, oh, yeah, right. Like, tap for Taft man, like,
 
<strong>Michael Hingson ** 50:33
Well, yeah, but there, there are ways to deal with things like that. But it, it still worked out. But it was just an amazing thing that he said, yeah,
 
</strong>Elizabeth Gagnon ** 50:43
it surprises me what some people say. Sometimes I'm just like, Really, wow.
 
<strong>Michael Hingson ** 50:50
So you've done well, a lot of international speaking. Where have you traveled to speak?
 
</strong>Elizabeth Gagnon ** 50:55
I spoke in Detroit in 2020, 20 or 2021, I can't remember the year Michael, but I spoke at the Sean fair tour, and I spoke on tea, of course, and my journey, and my story and my journey on how I'm just a different woman who wants to come to the table and make a difference. I just want to show people that if as long as we're trying, we can make a difference, as long as we're showing up, tired, broke, frustrated, we're making a difference, you know? And that's, that's my message to everybody, is just show up, just be you, and not everybody needs to like you, you know. I'm not everyone's cup of tea, and I don't want to be everyone's cup of tea.
 
<strong>Michael Hingson ** 51:38
Mm, hmm. You can only do and should only do what you do, yeah, but
 
</strong>Elizabeth Gagnon ** 51:44
And yeah. And then I'll be speaking in October. I just spoke at an event here in Cornwall, in my local area, for empowered to recovery with Jay Bernard. Bernard, and in October, I'll be speaking in North Bay for an elementary student, my sister and she actually went to school with my sister. She actually found me through my books. And she's she runs this youth group, and she'd like me to go speak to the youths on empowerment and and and the tea, of course,
 
<strong>Michael Hingson ** 52:16
always worth talking to kids. It's so much fun. Yeah. Yeah. And the neat thing about the most neat thing about speaking to children is there's so much more uninhibited. They're not afraid to ask questions, which is so great.
 
</strong>Elizabeth Gagnon ** 52:32
I love questions like, I I love when I talk to people and they have some questions like, What? What is this tea that you keep talking about? And I'm just like, the tea is just the grab guys. It's just to get you hooked. It's like going fishing and catching a good fish, like, I put the hook in the water, and you all come and you join and you have a tea with me.
 
<strong>Michael Hingson ** 52:56
But still, children are so much more uninhibited. If, if I deliver a talk, mainly to kids, even kindergarten through sixth or seventh grade, they're much more open to asking questions. Sometimes they have to be encouraged a little bit. But boy, when the questions start, the kids just keep coming up with them, which is so great.
 
</strong>Elizabeth Gagnon ** 53:20
Great. It's that ripple effect that first person to break the ice, to ask the first question, and then it just rolls.
 
<strong>Michael Hingson ** 53:26
It's a lot harder with adults to get them to to do that. Yeah, and it is. It is, even then, though, when adults start to ask questions, and the questions open up, then we get a lot of good interactions, but it is more of a challenge to get adults to open and ask questions than it is children. And it's so much fun because you never know what question a child is going to ask, which is what makes it so fun, too, because there's so much more uninhibited
 
</strong>Elizabeth Gagnon ** 54:01
and the imagination of a child. I love speaking like what my granddaughter, she's four, and the conversations we have about dragons and tooth fairies and and good monsters, because I don't like bad monsters, she knows grandma doesn't like bad monsters, so we talk about good monsters. And it's just the stories, the imagination, that opens up new, new ways of seeing things and seeing life. Yeah,
 
<strong>Michael Hingson ** 54:29
you've gotten a number of awards, humanitarian awards, and and other kinds of awards. Tell me a little bit about those.
 
</strong>Elizabeth Gagnon ** 54:36
Honestly, Michael, I don't know how I got those awards. I was just being myself, and I guess a lot of people nominated me for stuff, and they were just like, you gotta check this. Miss Liz out, you know, and even some awards, I'm just like, Why me? You know, all I did was be myself. I'm grateful for them, I and I appreciate the awards. But. I don't, I don't want to be known for the awards, if that makes any sense.
 
<strong>Michael Hingson ** 55:03
Mm, hmm, I understand well, but you've been successful. What does success mean to you?
 
</strong>Elizabeth Gagnon ** 55:10
Success means showing up for myself.
 
<strong>Michael Hingson ** 55:14
Tell me more about that.
 
</strong>Elizabeth Gagnon ** 55:17
Of course. You know, success is different for everybody, right? Some people want the million dollars they want. They want the best seller they want. You know, they want the big business. They want the big house. For me, success is just showing up. Growing up. Nobody showed up for me. So I knew at a young age I had to show up for myself, and that was my success story. Was just showing up. There's days I really don't want to be here. I'm just tired of showing up, but I still show up tired, you know. So that's my success story, and I think that's going to be my success story until the day I die. Michael is just show up.
 
<strong>Michael Hingson ** 55:58
Well, there's a lot to be said for showing up, and as long as you do show up, then people get to see you, right? Yeah, which is, which is the whole point. And again, as we talked about earlier, that's the choice that you made. So you decided that you were going to show up and you were going to be you, and you also talk about it, which is, I think, extremely important, because so many people won't, not a criticism. But last year, I spoke at the Marshfield, Missouri Cherry Blossom Festival in April of 2024 and it was a and every year they hold this festival, and it's a celebration of American history. One of the people there was a secret service agent who rode in the car right behind JFK when he was assassinated, and it took him 45 years before he could talk about it. It was that traumatic for him, and he just wasn't able to move on. Eventually he was able to talk about it, and he was at the festival, as I was last year, and did speak about it. But it's it is hard, it is a major endeavor and effort to make the choice to show up, to to face whatever you have to deal with and move on from it or move on with it. I, you know, I talk about Karen, my wife passing, and I will never say I move on from Karen. I continue to move forward, but I don't want to move on. I don't want to forget her Absolutely. And there's a big difference between moving on and moving forward. I'm sorry. Go ahead. No, no, go ahead. Michael, no, that's it.
 
</strong>Elizabeth Gagnon ** 57:45
You know, we look at life differently, right? Different perspectives and, and that's the whole thing with the T is looking at life differently. We all have a past, we all have a present, and we all have a future, right? And it's how we look at our past. Do we stay stuck in our past, like a lot of people are, mislead your in the past? No, I'm not. I speak of the past, but I'm not in the past. I'm in the present moment, and my trauma is real and it's raw, and I'm dealing with it, and I'm healing from it. And the future, I don't know where the future's taking me. I just buckle up and go for the adventure and see where it takes me. If it means writing another book or it means taking a trip or getting a job in a third world country, that's where I go. I'm, you know, moving forward from all of the trauma that I've lived through. I don't want to forget it. Mm, hmm. A lot of people like I would you change anything? No, I wouldn't. I wouldn't change a single thing.
 
<strong>Michael Hingson ** 58:45
There's a difference between remembering and being aware of it and being bitter and hating it. And I think that's the important part,
 
</strong>Elizabeth Gagnon ** 58:53
yeah. And speaking of the past is not it's not a bad thing. It because the past is part of us, right? We were little kids once upon a time like there, you know, not everything was all bad. There was good moments. You know, there was more bad times for me than there was good, but there were good moments. I had good memories of spending with my grandparents on the farm and, you know, playing in the wrecked up cars and pretending I was a race car driver and stuff like that, you know, playing in the mud, making mud pies, putting them in the oven. You know, these were good memories that I have, you know, so those are what I hold on to. I hold on to the good stuff. I don't hold on to that heavy stuff.
 
<strong>Michael Hingson ** 59:33
Well, at least at this point, what do you see in the future for Miss Liz
 
</strong>Elizabeth Gagnon ** 59:39
travel? I so want to travel. I, you know, I've traveled the world, well, 72 countries, in this rocking chair. I would like to take this rocking chair in person. I would like to have a stage. I would like to have people come and talk and share their stories on a miss Liz's platform stage. That is the goal for Miss Liz.
 
<strong>Michael Hingson ** 1:00:01
To travel and to really meet people from a lot of new and different places,
 
</strong>Elizabeth Gagnon ** 1:00:07
absolutely, and meet all the guests I had on Tea Time. That is one of my goals. So when the universe gets on my good side, maybe I'll be traveling and meeting you face to face one day, Michael,
 
<strong>Michael Hingson ** 1:00:18
or we'll travel up there when, when we can, I know right now there are many challenges because of our governments putting roadblocks in the way. I've applied to speak at several events in Canada, and I've been told right now, well, the political situation, political situation is such that we can't really bring anybody in from the United States. And, you know, I understand that. I I think that there's so much to add, but I also understand that they don't want to take those chances, and that's fine.
 
</strong>Elizabeth Gagnon ** 1:00:48
Yeah, we've been told the same, no traveling, vice versa. There's so, you know, it will calm itself down. We just got to give it some
 
<strong>Michael Hingson ** 1:00:57
time. It will, you know, it isn't going to go on forever, and we'll just have to deal with it. Well, if you had the opportunity to go back and give your younger Miss Liz some advice, what would it be? Drink More tea. Drink More tea of the liquid kind or the other kind.
 
</strong>Elizabeth Gagnon ** 1:01:17
No. Drink the real stuff like drink, the beverage, drink the real stuff. Like, you know, speaking of tea all the time, you know, my favorite tea is jasmine tea. I wish I could drink more jasmine tea, but when I drink jasmine tea, it brings it brings back a memory of my Uma, and it it's hard for me so but drink more tea, like, actually sit down and have more conversations with OMA and see what else OMA had in
 
<strong>Michael Hingson ** 1:01:44
the back there for her. Yeah. Well, there you go. Well, I, I must say, I've never been a coffee drinker, but I got converted to drinking tea years ago, and I've been doing it ever since. My favorite is PG Tips, black tea, and I can get it from Amazon, so we do it.
 
</strong>Elizabeth Gagnon ** 1:01:59
That's a good one too. Yeah, I'm not a real big tea drinker, but guys, I do know a little bit about tea.
 
<strong>Michael Hingson ** 1:02:06
Well, I drink it more because it's a hot drink and it's got less calories than hot chocolate. Otherwise, I would be drinking hot chocolate all the time. But after September 11, I tend to clear my throat a lot, so drinking hot beverages helps, and I've just never liked coffee like I've learned to like tea, so I drink tea.
 
</strong>Elizabeth Gagnon ** 1:02:26
Yeah. What's for you? Yeah, he's good for you. Look what it did to me. It made me who I am today.
 
<strong>Michael Hingson ** 1:02:32
There you are in so many ways. Well, I want to thank you for being here. This has been fun. We've been doing this now. Can you believe it for over an hour?
 
</strong>Elizabeth Gagnon ** 1:02:42
Absolutely, the time flies when you're having fun. Have you
 
<strong>Michael Hingson ** 1:02:46
had dinner yet? Yes, I did. Oh, good. Well, I'm going to go get mine ready, but I want to thank you for being here, and I want to thank all of you for being with us today. Hope you've enjoyed the conversation and that you found some great insights and interesting ideas and attitudes. Miss Liz, if people want to reach out to you, how do they do that?
 
</strong>Elizabeth Gagnon ** 1:03:05
Well, for now, you can check the Miss Liz's Tea Time website at www Miss Liz is tea time? No <a href="http://s.com" rel="nofollow">s.com</a> you can find me on all social media platforms, Facebook, Twitter, blue sky, all of those ones, Tiktok, all those good places, if you're if you're not looking for Miss Liz, you ain't gonna find Miss Liz because I'm out there.
 
<strong>Michael Hingson ** 1:03:25
So it's www, dot Miss, Miss Liz. Is tea time? Yes. Is that Liz apostrophe s or just Liz s?
 
</strong>Elizabeth Gagnon ** 1:03:34
It's just l i, Z, s, Miss T
 
<strong>Michael Hingson ** 1:03:38
time, tea <a href="http://time.com.com" rel="nofollow">time.com.com</a>. Okay, Miss Liz tea <a href="http://time.com" rel="nofollow">time.com</a>. Well, I hope you'll do that. I hope you'll all look at her books, and we are putting them in the show notes, so please feel free to get those books as well. But I want to thank you, Liz, for all of your insights and your thoughts. If any of you want to reach out to us and comment about today, please feel free. You can reach us at Mike H, Michael H, I m, I C, H, A, E, L, H, I at accessibe, H, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or at our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, no s at the end, just podcast. So thanks for doing that. Please give us a five star rating wherever you are experiencing our podcast. We really value those. Those from you and for you, Miss Liz, and for everyone, as I usually ask on these podcasts, if you know anyone else who you think ought to be a guest, and come on and tell stories, and their story especially, love to hear from you and from them. So please introduce us. We really appreciate getting the introductions from all of you and meeting the people that you send to us. You help us a great deal and and I get to learn a lot, which I really value. So thanks once again for being here, and I. Liz, I want to thank you again. This has been absolutely fun. Thanks for being here.
 
</strong>Elizabeth Gagnon ** 1:05:03
Well, thank you so much, and thank you for all this.
 
**Michael Hingson ** 1:05:11
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Tea Time Advocate with Elizabeth Gagnon</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b0121379-3f36-4068-a576-8d2cf9d79a54.mp3?source=rss&amp;ext=asset.mp3" length="26968872" type="audio/mpeg" />
<itunes:episode>365</itunes:episode>
</item>
<item><title>Episode 364 – Unstoppable Business Continuity Consultant with Chris Miller</title>
<guid isPermaLink="false">https://pinecast.com/guid/59fc9c9f-ea6f-4d59-ab53-fc30623d0478</guid>
<pubDate>Sat, 23 Aug 2025 10:00:09 -0000</pubDate>

<itunes:duration>01:08:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/20acc8c2-fd79-42cd-aeec-c9c262cd0fb3/UM364-Chris_Miller-Coverart.jpg" />
<description><![CDATA[<p>While I discuss often how I prepared for an emergency while working in the World Trade Center I, of course, did not anticipate anything happening that would threaten my life. However, when a major emergency occurred, I was in fact ready. I escaped and survived. Since September 11, 2001, I have met many people who in one way or another work to help others plan for emergencies. Sometimes these people are taken seriously and, all too often, they are ignored.
 
I never truly understood the difference between emergency preparedness and business continuity until I had the opportunity to have this episode’s guest, Chris Miller, on Unstoppable Mindset. I met Chris as a result of a talk I gave in October 2024 at the conference on Resilience sponsored in London England by the Business Continuity Institute.
 
Chris was born and lived in Australia growing up and, in fact, still resides there. After high school she joined the police where she quickly became involved in search and rescue operations. As we learn, she came by this interest honestly as her father and grandfather also were involved in one way or another in law enforcement and search and rescue.
 
Over time Chris became knowledgeable and involved in training people about the concept of emergency preparedness.
 
Later she expanded her horizons to become more involved in business continuity. As Chris explains it, emergency preparedness is more of a macro view of keeping all people safe and emergency preparedness aware. Business Continuity is more of a topic that deals with one business at a time including preparing by customizing preparedness based on the needs of that business.
 
Today Chris is a much sought after consultant. She has helped many businesses, small and large, to develop continuity plans to be invoked in case of emergencies that could come from any direction.
 
 
<strong>About the Guest:</strong>
 
Chris has decades of experience in all aspects of emergency and risk management including enterprise risk management. For 20 years, she specialised in ‘full cycle’ business continuity management, organisational resilience, facilitating simulation exercises and after-action reviews.
 
From January 2022 to July 2024, Chris worked as a Short-Term Consultant (STC) with the World Bank Group in Timor-Leste, the Kingdom of Eswatini (formerly Swaziland) and the South Asia Region (SAR) countries – Bhutan, Bangladesh, Nepal, India,
Sri Lanka, Myanmar, and Thailand.
 
Other clients have ranged in size from 2 to more than 100,000 employees. She has worked with large corporates such as NewsCorp; not for profits; and governments in Australia and beyond.
 
Chris has received several awards for her work in business continuity and emergency management. Chris has presented at more than 100 conferences, facilitated hundreds of workshops and other training, in person and virtually. In 2023, Chris became the first woman to volunteer to become National President and chair the Board of the Australasian Institute of Emergency Services (AIES) in its soon to be 50-year history.
 
<strong>Ways to connect with Chris:</strong>
 
<a href="https://b4crisis.com.au/" rel="nofollow">https://b4crisis.com.au/</a>
<a href="https://www.linkedin.com/in/chrismillerb4crisis/" rel="nofollow">https://www.linkedin.com/in/chrismillerb4crisis/</a> with 10+K followers
<a href="https://x.com/B4Crisis" rel="nofollow">https://x.com/B4Crisis</a> with 1990 followers
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
. Well, hi everyone, and I want to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet, and today, I guess we get to talk about the unexpected, because we're going to be chatting with Chris Miller. Chris is in Australia and has been very heavily involved in business continuity and emergency management, and we'll talk about all that. But what that really comes down to is that she gets to deal with helping to try to anticipate the unexpected when it comes to organizations and others in terms of dealing with emergencies and preparing for them. I have a little bit of sympathy and understanding about that myself, as you all know, because of the World Trade Center, and we got to talk about it in London last October at the Business Continuity Institute, which was kind of fun. And so we get to now talk about it some more. So Chris, welcome to unstoppable mindset. We're glad you're here.
 
</strong>Chris Miller ** 02:22
Oh, thanks very much, Michael, and I was very impressed by your presentation, because in the emergency space, preparedness is everything that is the real return on investment. So you were wonderful case study of preparedness.
 
<strong>Michael Hingson ** 02:37
Well, thank you. Now I forget were you there or were you listening or watching virtually.
 
</strong>Chris Miller ** 02:42
I was virtual that time. I have been there in person for the events in London and elsewhere. Sometimes they're not in London, sometimes in Birmingham and other major cities, yeah, but yeah, I have actually attended in person on one occasion. So it's a long trip to go to London to go.
 
<strong>Michael Hingson ** 03:03
Yeah, it is. It's a little bit of a long trip, but still, it's something that, it is a subject worth talking about, needless to say,
 
</strong>Chris Miller ** 03:13
Absolutely, and it's one that I've been focusing on for more than 50 years.
 
<strong>Michael Hingson ** 03:18
Goodness, well, and emergencies have have been around for even longer, but certainly we've had our share of emergencies in the last 50 years.
 
</strong>Chris Miller ** 03:30
Sure have in your country and mine, yeah.
 
<strong>Michael Hingson ** 03:34
Well, let's start maybe, as I love to do, tell us a little bit about the early Chris growing up and all that sort of stuff that's funny to talk about the early days.
 
</strong>Chris Miller ** 03:47
Well, I came from a family that loved the mountains, and so it was sort of natural that I would sort of grow up in the mountains close to where I was born, in Brisbane and southeast Queensland. And we have a series of what we call coastal ranges, or border ranges, between Queensland and New South Wales, which are two of the largest states in Australia. And so I spent a lot of time hunting around there. So I sort of fell into emergency management just by virtue of my parents love of the mountains and my familiarity with them and and then I joined the police, and in no time at all, I was training other people to do search and rescues. And that was me in the early days.
 
<strong>Michael Hingson ** 04:31
What got you involved in dealing with search and rescue?
 
</strong>Chris Miller ** 04:36
Oh, it was volunteer in those days. It still is now actually with the State Emergency Service, but it's sort of become more formalized. It used to be sort of, you know, friends and family and people that knew the territory would help out from somebody managed to get themselves a bit tangled up some of those coastal ranges, even to this day, I. You can't use GPS because it's rain forest, and so the rain forest canopy is so dense that you'd have to cut trees down, and it's a national park, you can't do that and or climb the tree. Good luck with that one. You still can't get satellite coverage, so you actually have to know the country. But what?
 
<strong>Michael Hingson ** 05:24
What caused you to actually decide to take that up or volunteer to do that? That's, you know, pretty, pretty interesting, I would think, but certainly something that most people don't tend to do.
 
</strong>Chris Miller ** 05:38
Well, my family's interest in there. My parents have always been very community minded, so, you know, and it's the Australian way, if someone needs help and you can help, you throw them do so,
 
<strong>Michael Hingson ** 05:51
okay, that makes sense. So you joined the police, and you got very much involved in in dealing with search and rescue. And I would presume, knowing you, that you became pretty much an expert in it as much as one can.
 
</strong>Chris Miller ** 06:06
Oh, well, I wouldn't be so reckless as to say experts, because there's always so much to learn. And, yeah, and the systems keep changing. I mean, with GPS and and, for instance, in the early days of search and rescue helicopters were a rare treat. Now they're sort of part of the fabric of things. And now there's drones, and there's all sorts of high tech solutions that have come into the field in the lengthy time that I've been involved in. It's certainly not just ramping around the bush and hoping to find someone it's a lot more complex, but
 
<strong>Michael Hingson ** 06:41
as you but as you pointed out, there are still places where all the tech in the world isn't necessarily going to help. Is it
 
</strong>Chris Miller ** 06:52
exactly and interestingly, my mother in her teenage years, was involved with a fellow called Bernard O'Reilly, and he did a fantastic rescue of a plane crash survivors and and he he claimed that he saw a burnt tree in the distance. Well, I've stood on the Rift Valley where he claimed to see the burnt tree, and, my goodness, he's also it must have been better than mine, because it's a long way, but he was a great believer in God, and he believed that God led him to these people, and he saved them. And it's fascinating to see how many people, over the years, have done these amazing things. And Bernard was a very low key sort of fellow, never one to sort of see publicity, even though he got more than He probably wanted. And they've been television series and movies and, goodness knows, books, many books written about this amazing rescue. So I sort of grew up with these stories of these amazing rescues. And my father came from Tasmania, where his best friend David ended up mountain rescue. So I sort of was born into it. It was probably in my genes, and it just no escaping
 
<strong>Michael Hingson ** 08:12
you came into it naturally, needless to say, so that just out of curiosity, you can answer or not. But where does all of this put you in terms of believing in God,
 
</strong>Chris Miller ** 08:25
oh, well, there's probably been points in my life where I've been more of a believer than ever.
 
<strong>Michael Hingson ** 08:33
Yeah. Well, there. There are a lot of things that happen that often times we we seem not to be able to explain, and we we chalk it up to God's providence. So I suppose you can take that as you will. I've talked about it before on unstoppable mindset, but one of my favorite stories of the World Trade Center on September 11 was a woman who normally got up at seven every morning. She got up, got dressed, went to the World Trade Center where she worked. I forget what floor she was on, but she was above where the planes would have hit, and did hit. But on this particular day, for some reason, she didn't set her alarm to go off at 7am she set it accidentally to go off at 7pm so she didn't get up in time, and she survived and wasn't in the World Trade Center at all. So what was that? You know, they're just so many stories like that, and it, it certainly is a reason to keep an open mind about things nevertheless,
 
</strong>Chris Miller ** 09:39
well, and I've also worked with a lot of Aboriginal people and with the World Bank, with with other people that have, perhaps beliefs that are different to what we might consider more traditional beliefs in Western society. And it's interesting how their spirituality their belief system. Yeah. Has often guided them too soon.
 
<strong>Michael Hingson ** 10:03
Well, there's, there's something to be said for that. Needless to say, well, so you, did you go to college? Or did you go out of whatever high school type things and then go into the police? Or what?
 
</strong>Chris Miller ** 10:18
Um, yes, I joined the police from high school, I completed my high school graduation, as you call it in America, police academy, where in Brisbane, Oxley and then the Queensland Police Academy, and subsequent to that, I went to university part time while I was a police officer, and graduated and so on and so
 
<strong>Michael Hingson ** 10:41
on. So you eventually did get a college degree.
 
10:45
True, okay,
 
</strong>Michael Hingson ** 10:48
well, but you were also working, so that must have been pretty satisfying to do,
 
<strong>Chris Miller ** 10:55
but, but it was tricky to especially when you're on shift work trying to going to excuse me, study and and hold on a more than full time job?
 
</strong>Michael Hingson ** 11:09
Yeah, had to be a challenge. It was,
 
<strong>Chris Miller ** 11:13
but it was worth it and, and I often think about my degree and the learnings I did psychology and sociology and then how it I often think a university degree isn't so much the content, it's it's the discipline and the and the analysis and research and all the skills that you Get as part of the the process. It's important.
 
</strong>Michael Hingson ** 11:42
Yeah, I agree. I think that a good part of what you do in college is you learn all about analysis, you learn about research, you learn about some of these things which are not necessarily talked about a lot, but if you you do what you're supposed to do. Well those are, are certainly traits that you learn and things that you you develop in the way of tools that can help you once you graduate,
 
<strong>Chris Miller ** 12:13
absolutely and continue to be valuable and and this was sort of reinforced in the years when I was post graduate at the University of Queensland, and was, was one of the representatives on the arts faculty board, where we spend a lot of time actually thinking about, you know, what is education? What are we trying to achieve here? Not just be a degree factory, but what are we actually trying to share with the students to make them better citizens and contribute in various ways.
 
</strong>Michael Hingson ** 12:50
Yeah, I know that last year, I was inducted as an alumni member of the Honor Society, phi, beta, kappa, and I was also asked to deliver the keynote speech at the induction dinner for all of the the students and me who were inducted into phi, Beta Kappa last June. And one of the things that I talked about was something that I've held dear for a long time, ever since I was in college, a number of my professors in physics said to all of us, one of the things that you really need to do is to pay attention to details. It isn't enough to get the numeric mathematical answer correct. You have to do things like get the units correct. So for example, if you're talking about acceleration, you need to make sure that it comes out meters per second squared. It isn't just getting a number, but you've got to have the units and other things that that you deal with. You have to pay attention to the details. And frankly, that has always been something that has stuck with me. I don't, and I'm sure that it does with other people, but it's always been something that I held dear, and I talked about that because that was one of the most important things that I learned out of college, and it is one of the most important things that helped me survive on September 11, because it is all about paying attention to the details and really learning what you can about whatever you need to learn, and making sure that you you have all the information, and you get all the information that you can
 
<strong>Chris Miller ** 14:34
absolutely and in the emergency space, it's it's learning from what's happened and right, even Though many of the emergencies that we deal with, sadly, people die or get badly injured or significant harm to their lives, lifestyle and economy and so on, I often think that the return for them is that we learn to do better next. Time that we capture the lessons and we take them from just lessons identified to lessons learned, where we make real, significant changes about how we do things. And you've spoken often about 911 and of course, in Australia, we've been more than passingly interested in what the hell happened there. Yeah, in terms of emergency management too, because, as I understand it, you had 20, 479, months of fire fighting in the tunnels. And of course, we've thought a lot about that. In Australia, we have multi story buildings in some of our major cities. What if some unpleasant people decided to bring some of them down? They would be on top of some of our important infrastructure, such as Metro tunnels and so on. Could we manage to do 20, 479, months of fire fighting, and how would that work? Do we have the resources? How could we deploy people to make that possible? So even when it isn't in your own country, you're learning from other people, from agencies, to prepare your country and your situation in a state of readiness. Should something unpleasant
 
</strong>Michael Hingson ** 16:16
happen? I wonder, speaking of tunnels, that's just popped into my head. So I'll ask it. I wonder about, you know, we have this war in the Middle East, the Israeli Hamas war. What have we learned about or from all of the tunnels that Hamas has dug in in Gaza and so on? What? What does all that teach us regarding emergency preparedness and so on, or does it
 
<strong>Chris Miller ** 16:46
presently teaches us a lot about military preparedness. And you know, your your enemy suddenly, suddenly popping up out of the out of the under underground to take you on, as they've been doing with the idea as I understand it,
 
</strong>Michael Hingson ** 17:03
yeah. But also,
 
<strong>Chris Miller ** 17:06
you know, simplistic solutions, like some people said, Well, why don't you just flood the tunnels and that'll deal with them. Except the small problem is, if you did that, you would actually make the land unlivable for many years because of salination. So it just raises the questions that there are no simple solutions to these challenging problems in defense and emergency management. And back to your point about detail, you need to think about all your options very carefully. And one of the things that I often do with senior people is beware of one track thinking. There is no one solution to any number of emergencies. You should be thinking as broadly as possible and bringing bringing in the pluses and minuses of each of those solutions before you make fairly drastic choices that could have long term consequences, you know, like the example of the possible flooding of the tunnel, sounds like a simple idea and has some appeal, but there's lots of downsides to
 
</strong>Michael Hingson ** 18:10
much less, the fact that there might very well be people down there that you don't want to see, perishes,
 
<strong>Chris Miller ** 18:20
yeah, return to their families. I'm sure they'd like that. And there may be other people, I understand that they've been running medical facilities and doing all sorts of clever things in the tunnel. And those people are not combatants. They're actually trying to help you, right?
 
</strong>Michael Hingson ** 18:37
Yeah, so it is one of those things that really points out that no solutions are necessarily easy at all, and we need to think pretty carefully about what we do, because otherwise there could be a lot of serious problems. And you're right
 
<strong>Chris Miller ** 18:55
exactly, and there's a lot of hard choices and often made hastily in emergency management, and this is one of the reasons why I've been a big defender of the recovery elements being involved in emergency management. You need to recovery people in the response activities too, because sometimes some of the choices you make in response might seem wonderful at the time, but are absolutely devastating in the recovery space, right?
 
</strong>Michael Hingson ** 19:25
Do you find that when you're in an emergency situation that you are afraid, or are you not afraid? Or have you just learned to control fear, and I don't mean just in a in a negative way, but have you learned to control sphere so that you use it as a tool, as opposed to it just overwhelming you.
 
<strong>Chris Miller ** 19:49
Yeah, sometimes the fee sort of kicks in afterwards, because often in the actual heat of the moment, you're so focused on on dealing with the problem. Problem that you really don't have time to be scared about it. Just have to deal with it and get on to next problem, because they're usually coming at you in a in a pretty tsunami like why? If it's a major incident, you've got a lot happening very quickly, and decisions need to be made quickly and often with less of the facts and you'd like to have at your fingertips to make some fairly life changing decisions for some people. But I would think what in quite tricky,
 
</strong>Michael Hingson ** 20:33
yeah, but I would think what that means is that you learn to control fear and not let it overwhelm you, but you learn that, yeah, it's there, but you use it to aid you, and you use it to help move you to make the decisions as best you can, as opposed to not being able to make decisions because you're too fearful,
 
<strong>Chris Miller ** 21:00
right? And decision paralysis can be a real issue. I remember undertaking an exercise some years back where a quite senior person called me into his office when it was over, was just tabletop, and he said, I'm not it. And I went. He said, I'm not really a crisis manager. I'm good in a business as usual situation where I have all the facts before me, and usually my staff have had weeks, months to prepare a detailed brief, provide me with options and recommendations I make a sensible decision, so I'm not really good on the fly. This is not me and and that's what we've been exercising. Was a senior team making decisions rather quickly, and he was mature enough person to realize that that wasn't really his skill set,
 
</strong>Michael Hingson ** 21:55
his skill set, but he said,
 
<strong>Chris Miller ** 21:59
he said, but I've got a solution. Oh, good, my head of property. Now, in many of the businesses I've worked with, the head of property, it HR, work, health and safety, security, all sorts of things go wrong in their day. You know, they can, they can come to the office and they think they're going to do, you know, this my to do list, and then all of a sudden, some new problem appears that they must deal with immediately. So they're often really good at dealing with whatever the hell today's crisis is. Now, it may not be enough to activate business continuity plan, but it's what I call elasticity of your business as usual. So you think you're going to be doing X, but you're doing x plus y, because something's happened, right? And you just reach out and deal with it. And those people do that almost on a daily basis, particularly if it's a large business. For instance, I worked with one business that had 155 locations in Australia? Well, chances are something will go wrong in one of those 155 locations in any given day. So the property manager will be really good at dealing, reaching out and dealing with whatever that problem is. So this, this senior colleague said, Look, you should make my property manager the chair of this group, and I will hand over delegations and be available, you know, for advice. But he should leave it because he's very good on the fly. He does that every day. He's very well trained in it by virtue of his business as usual, elasticity, smart move. And
 
</strong>Michael Hingson ** 23:45
it worked out,
 
<strong>Chris Miller ** 23:47
yes, yeah, we exercised subsequently. And it did work because he started off by explaining to his colleagues his position, that the head of property would step up to the plate and take over some more senior responsibilities during a significant emergency.
 
</strong>Michael Hingson ** 24:06
Okay, so how long were you with the police, and what did you do after that?
 
<strong>Chris Miller ** 24:17
With the police at nearly 17 years in Queensland, I had a period of operational work in traffic. I came from family of motorcycle and car racing type people, so yeah, it was a bit amusing that I should find my way there. And it actually worked out while I was studying too, because I had a bit of flexibility in terms of my shift rostery. And then when I started my masters, excuse me, my first masters, I sort of got too educated, so I had to be taken off operational policing and put the commissioner office. Hmm.
 
</strong>Michael Hingson ** 25:01
And what did you do there the commissioner's office?
 
<strong>Chris Miller ** 25:05
Yes. So I was much more involved in strategic planning and corporate planning and a whole lot of other moves which made the transition from policing actually quite easy, because I'd been much more involved in the corporate stuff rather than the operational stuff, and it was a hard transition. I remember when I first came out of operational policing into the commissioner's office. God, this is so dull.
 
</strong>Michael Hingson ** 25:32
Yeah, sitting behind a desk. It's not the same,
 
<strong>Chris Miller ** 25:37
not the same at all. But when I moved from policing into more traditional public service roles. I had the sort of requisite corporate skills because of those couple of years in the commission itself.
 
</strong>Michael Hingson ** 25:51
So when you Well, what caused you to leave the police and where did you go?
 
<strong>Chris Miller ** 25:59
Well, interestingly, when I joined, I was planning to leave. I sort of had three goals. One was get a degree leave at 30 some other thing, I left at 32 and I was head hunted to become the first female Workplace Health and Safety Inspector in Queensland, and at the time, my first and now late husband was very unwell, and I was working enormous hours, and I was offered a job with shorter hours and more money and a great opportunity. So I took it,
 
</strong>Michael Hingson ** 26:36
which gave you a little bit more time with family and him, exactly. So that was, was that in an emergency management related field,
 
<strong>Chris Miller ** 26:48
workplace health and safety, it can be emergencies, yeah? Well, hopefully not, yeah, because in the Workplace Health and Safety space, we would like people to prepare so there aren't emergency right? Well, from time to time, there are and and so I came in, what happened was we had a new act in Queensland, New Work, Health and Safety Act prior to the new Act, the police, fire and other emergency service personnel were statutory excluded from work health and safety provisions under the law in Queensland, the logic being their job was too dangerous. How on earth could you make it safe? And then we had a new government came in that wanted to include police and emergency services somehow or other. And I sort of became, by default, the Work Health and Safety Advisor for the Queensland Police at the time. There was no such position then, but somebody had to do it, and I was in the commissioner's office and showed a bit of interest that you can do that.
 
</strong>Michael Hingson ** 28:01
It's in the training,
 
<strong>Chris Miller ** 28:03
hmm, and, and I remember a particularly pivotal meeting where I had to be face the Deputy Commissioner about whether police would be in or out of that legislation, because they had to advise the government whether it's actually possible to to include police.
 
</strong>Michael Hingson ** 28:28
So what did you advise?
 
<strong>Chris Miller ** 28:31
Well, I gave him the pluses and minuses because whatever we decided it was going to be expensive, yeah, if we said no, politically, it was bad news, because we had a government that wanted us to say yes, and if we said yes, it was going to cost a lot of money make it happen.
 
</strong>Michael Hingson ** 28:49
What finally happened? Yes one, yes one, well, yeah, the government got its way. Do you think that made sense to do that was Yes, right.
 
<strong>Chris Miller ** 29:03
It always was. It always was right, because it was just nonsense that
 
</strong>Michael Hingson ** 29:11
police aren't included
 
<strong>Chris Miller ** 29:14
to exclude, because not every function of policing is naturally hazardous, some of it is quite right going forward and can be made safe, right, and even the more hazardous functions, such as dealing with armed offenders, it can be made safer. There are ways of protecting your police or increasing their bulletproof attire and various other pieces of training and procedures soon even possible.
 
</strong>Michael Hingson ** 29:51
But also part of that is that by training police and bringing them into it, you make them more. Which also has to be a positive in the whole process,
 
<strong>Chris Miller ** 30:05
absolutely, and I did quite a lot of work with our some people used to call them the black pajamas. They were our top of the range people that would deal with the most unpleasant customers. And they would train with our military in Australia, our counter terrorism people are trained with the military. The police and military train together because that expands our force capability. If something really disagreeable happens, so
 
</strong>Michael Hingson ** 30:42
it's got to start somewhere. So when, so all this wasn't necessarily directly related to emergency management, although you did a lot to prepare. When did you actually go into emergency management as a field?
 
<strong>Chris Miller ** 31:01
Oh, well. So I was involved in response when I was talking about rescue, search and rescue, and then increasingly, I became involved in exercising and planning, writing, procedures, training, all that, getting ready stuff, and then a lot more work in terms of debriefing, so observing the crisis centers and seeing if there could be some fine tuning even during the event, but also debriefing. So what did we actually learn? What do we do? Well, what might be do better next time? Well, there's some insights that the people that were most involved might have picked up as a result of this latest incident, whatever that might have been.
 
</strong>Michael Hingson ** 31:58
And so when you so where did you end up, where you actually were formally in the emergency management field?
 
<strong>Chris Miller ** 32:07
Well, emergency management is quite a broad field. Yeah, it's preparedness right through to response and recovery and everything in between. And so I've had involvement in all of that over the years. So from preparing with training and exercising right through to it's happening. You're hanging off the helicopter skids and so on.
 
</strong>Michael Hingson ** 32:34
So did you do this? Working
 
<strong>Chris Miller ** 32:36
it come back from you with a bit of a call. Oh, sorry. When through to response and recovery. You know, how are we going to respond? What are our options? What are our assets through to recovery, which is usually a long tail. So for instance, if it's a flood of fire or zone, it'll take a very long time to recover. You know, 911 you didn't rebuild towers and and rebuild that area quickly. It took years to put things back together again. Yeah,
 
</strong>Michael Hingson ** 33:11
the only thing about it is One can only hope that was we put things back together, and as we move forward, we also remember the lessons that we should learn from what happened in the past, absolutely, and I'm not sure that that always happens
 
<strong>Chris Miller ** 33:31
true, and that's why I often get a bit annoyed when I hear particularly politicians talk about lessons learned very hastily after The event. You know they say we will learn the lessons from this or that. No, don't you think? Because for those of us involved in the debriefing and lessons management space, we know that that you have observations, insights, lessons identified, but they're not learned, usually, until some considerable period thereafter when you make the necessary changes to training procedures, whatever it might be, so that those those learnings are embedded in the way forward.
 
</strong>Michael Hingson ** 34:18
Yeah, and not everybody learns the lessons who should learn the lessons, and they don't always listen to the people who really do understand. But you can only do what you can do as well. Well,
 
<strong>Chris Miller ** 34:34
we're trying to structure more of that with lessons management so that it's a lot less hit and miss. I mean, when I first came into emergency management, it was much more, much more, a sort of learning on the job, sometimes learning bad habits from people, and then gradually, hopefully and. Setting aside the bad habits and getting into the good habits. Now you can do a masters and PhDs in disaster management, thank goodness, so that we become much more sophisticated in terms of our evidence base and our research and our understanding. And as I said, this crossover so we learned a lot from what happened with 911 that might be applicable here in Australia, should something unpleasant in their larger cities happen too? So we learn from each other. It isn't a static environment, it's very much a fluid environment, and one that's moving forward. I'm happy to report.
 
</strong>Michael Hingson ** 35:40
Well, that's important that it moves forward and that we learn from what has happened now, of course, we have all sorts of things going on over here with air traffic controllers and losing communications and all sorts of other things that once again, causes people to need to learn how to very quickly react and make strong decisions and not panic with what's going on. I heard on the news this morning about somebody who saw two aircraft that were about to collide, and he was able to get them to divert so that they didn't hit each other, but radar hadn't detected it. So, you know, they're just the people are very resilient when they when they learn and understand what they need to do.
 
<strong>Chris Miller ** 36:34
And I've had the honor of working with air traffic controllers and doing some exercises with them. They're actually amazing people for a number of reasons. One is the stress levels of their job is just beyond belief. But two is they actually have to think in 3d so they've got their radar screens, which are 2d and they actually have to think in 3d which is a really rare and amazing skill. It's like a great sculptor. Yeah, in Europe, I've seen some wonderful sculpture, they actually have to think in 3d in terms of the positioning of their aircraft and how to deal with them. It's a it's a great set of skills, so never to be underestimated. And of course, it raises the question of aging infrastructure and an aging workforce too, something that in a lot of countries, yours and mine, it seems that we've been quite neglectful about legacy systems that we have not upgraded, and about the aging workforce that we have not invested enough effort in terms of bringing new people into the system so that, as our our long time warriors want to retire, and they're entitled to that can leave and Knowing that there will be more useful replacements.
 
</strong>Michael Hingson ** 38:04
I flew last week, and actually for one of my flights, sat next to an air traffic controller who was going to a meeting, which was fascinating. And same point was made that a lot of the infrastructure is anywhere from 25 to 50 years old, and it shouldn't be. It's so amazing that I would, I guess I would say our politicians, even though they've been warned so many times, won't really deal with upgrading the equipment. And I think enough is starting to happen. Maybe they will have to do it because too much is failing, but we'll see and to
 
<strong>Chris Miller ** 38:42
worry when people are doing things that are so important hastily. And interestingly, when I was exercising Sydney air traffic controllers, I usually got a glimpse of a new high tech solution that they were in the process of testing, which was going to put more cameras and more capability around the airfield than they'd ever had before, even though they're sitting in an $80 million tower that would be built for them with Australian tax dollars, but trying to get the system even more sophisticated, more responsive, because the flight levels coming in and out of Sydney continue to grow. 90% of Australians air traffic goes in and out of Sydney at some point in the day, yeah. So they're very busy there, and how can we provide systems that will support the capacity to do better for us and continue to maintain our sales flows?
 
</strong>Michael Hingson ** 39:50
So we met kind of through the whole issue of the business continuity Institute conference last year. What's the difference between emergency. Management and business continuity management
 
<strong>Chris Miller ** 40:03
interesting when I came out of emergency management, so things like the Bali bombings, the Indian Ocean tsunami and so on and so on. A deputy in the Department of Social Security where I used to work, said, oh, we need a business continuity manager. And I said, What's that? Yeah, excuse me, Hey, what's that? Well, I quickly learned it's basically a matter of scale. So I used to be in the business in emergencies, of focusing on the country, united, counter terrorism, all the significant parts of the country, blood, fire and so on, to one business at a time. So the basics of business, of emergency management, come across very neatly to business continuity. You're still preparing and responding and recovering, just on a smaller scale,
 
</strong>Michael Hingson ** 41:08
because you're dealing with a particular business at a time true, whereas emergency management is really dealing with it across the board.
 
<strong>Chris Miller ** 41:19
We can be the whole country, yeah, depending on what it is that you do in the emergency management space or a significant part of the country,
 
</strong>Michael Hingson ** 41:29
when did you kind of transition from emergency management and emergency preparedness on a on a larger scale to the whole arena of business continuity?
 
<strong>Chris Miller ** 41:40
Well, I still keep a foot in both camps. Actually, I keep, I keep boomeranging between them. It depends on what my clients want. Since I'm a consultant now, I move between both spaces.
 
</strong>Michael Hingson ** 41:57
When did you decide to be a consultant as opposed to working for our particular organization
 
<strong>Chris Miller ** 42:04
or the I was a bit burnt out, so I was happy to take a voluntary redundancy from the government and in my consultancy practice
 
</strong>Michael Hingson ** 42:12
from there, when did that start?
 
<strong>Chris Miller ** 42:16
October of 10.
 
</strong>Michael Hingson ** 42:18
October of 2010, yep. Okay, so you've been doing it for almost 15 years, 14 and a half years. Do you like consulting?
 
<strong>Chris Miller ** 42:29
Yeah, I do, because I get to work program people who actually want to have me on board. Sometimes when you work as a public servant in these faces. Yeah, you're not seen as an asset. You're a bit of an annoyance. When people are paying you as a consultant, they actually want you to be there,
 
</strong>Michael Hingson ** 42:55
yeah? Which? Which counts for something, because then you know that you're, you're going to be more valued, or at least that's the hope that you'll be more valued, because they really wanted to bring you in. They recognize what you what you brought to the table as it were.
 
<strong>Chris Miller ** 43:12
Yes, um, no, that's not to say that they always take your recommendations. Yeah. And I would learn to just, you know, provide my report and see what happens.
 
</strong>Michael Hingson ** 43:24
So was it an easy transition to go into the whole arena of business continuity, and then, better yet, was it an easy I gather it was probably an easy transition to go off and become a consultant rather than working as you had been before?
 
<strong>Chris Miller ** 43:39
Well, the hours are shorter and the pain is better.
 
</strong>Michael Hingson ** 43:41
There you are. That helps.
 
<strong>Chris Miller ** 43:48
Tell me if you would a lot more flexibility and control over my life that I didn't have when I was a full time public servant.
 
</strong>Michael Hingson ** 43:55
Yeah, yeah. And that that, of course, counts for a lot, and you get to exercise more of your entrepreneurial spirit, yes, but
 
<strong>Chris Miller ** 44:09
I think one of the things is I've often seen myself as very expensive public asset. The Australian taxpayer has missed a lot of time and effort in my training over very many years. Now they're starting to see some of the return on that investment
 
</strong>Michael Hingson ** 44:25
Well, and that's part of it. And the reality is, you've learned a lot that you're able to put to you, so you bring a lot of expertise to what you do, which also helps explain why you feel that it's important to earn a decent salary and or a decent consulting fee. And if you don't and people want to just talk you down and not pay you very much, that has its own set of problems, because then you wonder how much they really value what you what you bring.
 
<strong>Chris Miller ** 44:55
Yes. And so now i. Through the World Bank and my international consultancy work, I'm sharing some of those experiences internationally as well.
 
</strong>Michael Hingson ** 45:11
So you mentioned the World Bank, who are some of your clients, the people that you've worked with, the
 
<strong>Chris Miller ** 45:18
World Bank doesn't like you talking too much about what you do?
 
</strong>Michael Hingson ** 45:20
Yeah, that's, I was wondering more, what are some of the organizations you worked with, as opposed to giving away secrets of what you
 
<strong>Chris Miller ** 45:31
do? Well, for the wellbeing club, basically worked in the health sector in Africa and in APAC, okay, and that's involved working with Ministries of Health, you know, trying to get them in a better state of preparing this, get their plans and better shape, get them exercising those plans and all that kind of important stuff, stuff that we kind of take for granted in Our countries, in yours well, with FEMA, although, what's left of FEMA now? Yeah, but also in my own country, you know, we're planning and exercising and lessons management and all these things are just considered, you know, normal operations when you're talking to low and middle income countries. And no, that isn't normal operations. It's something that is still learning, and you have the honor to work with them and bring them into that sort of global fold about how these things are done.
 
</strong>Michael Hingson ** 46:35
Well, you worked in some pretty far away and and relatively poor countries and so on. I assume that was a little bit different than working in what some people might call the more developed countries. You probably had to do more educating and more awareness raising, also,
 
<strong>Chris Miller ** 46:55
yes and no. The African country I worked in a lot of these people had studied at Harvard and some of your better universities. But what I noticed was, as brilliant as those people were, and as well trained and educated, there weren't enough of them. And that was one of the real problems, is, is trying to expand the workforce with the necessary skills in emergency management or whatever else you might be trying to do pandemic preparedness or something. Don't have enough people on the ground in those countries that have the necessary skills and experience.
 
</strong>Michael Hingson ** 47:44
Were you able to help change that?
 
<strong>Chris Miller ** 47:48
Yeah, we set up some training programs, and hopefully some of those continue beyond our time with them.
 
</strong>Michael Hingson ** 47:58
So again, it is some awareness raising and getting people to buy into the concepts, which some will and some won't. I remember while at the Business Continuity Institute, one of the people said the thing about the people who attend the conference is they're the what if people, and they're always tasked with, well, what if this happens? What if that happens? But nobody listens to them until there's really an emergency, and then, of course, they're in high demand. Which, which I can understand.
 
<strong>Chris Miller ** 48:33
That's why you want exercises, because it raises awareness so that, so that the what if, the business continuity people are thinking that emergency managers are a bit more front of mind for some of the senior people, it's less of a surprise when something unpleasant happens. Yeah.
 
</strong>Michael Hingson ** 48:56
Well, how is the whole concept and the whole structure or theory of emergency management, changed. You've been involved in this a long time. So how has it evolved and changed over the years?
 
<strong>Chris Miller ** 49:10
Much more education, formal education, not learning on the job, actually going to university and learning properly, but much more evidence based, much more structured lessons management, much more technology. There's so many changes, at least to be very long.
 
</strong>Michael Hingson ** 49:31
Does AI come into play in emergency management? Yet,
 
<strong>Chris Miller ** 49:37
I think it's coming in. More and more we're using it for prediction of fire behavior and all sorts of things now,
 
</strong>Michael Hingson ** 49:47
yeah, and that, and that makes sense, that we're, we're starting to see where the whole technology and the whole ability to monitor so many things. Can tell us there's a fire starting or something is happening a lot more quickly than we used to be able to do it. I'm not sure that we're there yet with earthquakes, but even with earthquakes, we're getting warnings a little bit more quickly than we used to. We had an earthquake here in Southern California a couple of weeks ago, and I forget exactly, but it was a number of seconds that people had some decent warnings. So by the time it was analyzed and determined that there was going to be an earthquake, there was still time to issue a warning that alerted people, because she still had to react pretty quickly if you wanted to take advantage of it. But I think that we're only going to see more and more technological changes that will help the process be better,
 
<strong>Chris Miller ** 50:55
absolutely. And one of the big problems that we're having is a lot of our previous sort of fire mapping, fire behavior, flood mapping is out of date very quickly, because of development and climate change and all sorts of factors, previous behaviors are not actually a very good model, but an AI permits us to do things faster.
 
</strong>Michael Hingson ** 51:24
Yeah, we're going to have to just continue, certainly to encourage it. And again, it's one of those areas where the reality is all of the skills that we and tools that we can bring to the to the process are absolutely appropriate to do, because otherwise we just either take a step backward or we don't progress at all
 
<strong>Chris Miller ** 51:49
well. And to give you another example, um, Life Savers, New South Wales lifesavers. Here, I run the largest grain fleet in the country now for a long time, life saving used to be sort of volunteers, and in pretty old tech, not anymore, oh boy. And they're even looking at things like deploying life saving devices off their drones as they get bigger and smarter and heavier lifting to be able to drop things to people in distress. We're using it for shark netting, whereas we used to take a boat out and check the shark nets, now we can send the drones out, and then if you need to send the boat out, you're not wasting a lot of money chugging up and down in your boat. So there's all sorts of savings and adjustments in this space, in technology with AI and all sorts of other fancy devices like drones,
 
</strong>Michael Hingson ** 52:54
how about emergency management and so on, in terms of dealing with different kinds of people, like people with disabilities, people who are blind or deaf or hard of hearing, maybe heavy people, people who are in the autism spectrum and so on has emerged. Have emergency managers gotten better at dealing with different kinds of disabilities? How much real awareness raising and understanding has gone into all of that
 
<strong>Chris Miller ** 53:26
well. Towards the end of last year, there was a big package of work done by EMA Emergency Management Australia, being conducted in conjunction with AD the Australian Institute of disaster resiliency, and that's in the disability space and the whole lot of that's rolling out in workshops all over the country to try and do even better. Yes, it's still a weakness, I would have to agree, and we still need to do a whole lot better in that whole space of some of those vulnerable groups that you mentioned, and hopefully some of this important initiative that's sponsored by the government and will help raise awareness and improve response activities in the future.
 
</strong>Michael Hingson ** 54:15
I would also point out, and it's, of course, all about training to a degree, because, you know, people say, well, blind people can't do this, for example, or they can't do that. And the reality is, blind people can, if they're trained, if they gain self confidence, if they're given and put it in an environment where they're able to be given confidence to do things. The reality is, blindness isn't the challenge that most sighted people would believe it to be, but at the same time, I think that one of the biggest things, and I saw it on September 11, one of the biggest things, is information, or lack of information. I asked several times what was going on, and no one who clearly had to know. Who would say what was occurring. And I understand some of that because they they didn't know whether I would just panic because they said airplanes had deliberately been crashed into the towers or not. But also, I know that there was also a part of it, which was, when you're blind, you can't deal with any of that. We're not going to tell you, we don't have time to tell you. Information, to me, is the most important thing that you can provide, but I but I do appreciate there. There are two sides to it, but it is also important to recognize that, with a lot of people who happen to have different kinds of disabilities, providing information may very well be an enhancement to their circumstances, because they can make decisions and do things that they might not otherwise have been able to do. Well,
 
<strong>Chris Miller ** 55:50
it was certainly the case for you, because you had information and you had preparedness before 911 right? You were able to respond in more effective ways because you knew what was what. And we certainly saw that in covid, for instance, even things like translating information into different languages. In Australia, we have people from, I think the last census, 170 countries, they don't all speak English as their first language. And having worked with Aboriginal people for eight years, quite specifically, one of my dear friends, English was her sixth language.
 
</strong>Michael Hingson ** 56:32
But at the same time,
 
<strong>Chris Miller ** 56:33
go ahead, yeah, and yet we keep putting information out in all that well, no, we need to do much better in the language phase, in the preparedness space of people with all sorts of challenges. We need to reach out to those people so that as you were prepared for 911 and you knew where the fire escapes were, and this and that really paid benefits on the day that we've done that, that we've taken reasonable steps to prepare everyone in the community, not just the English speakers or the this or that, right? All people get the chance to understand their situation and prepare apparently,
 
</strong>Michael Hingson ** 57:22
I know that if I had had more information about what had occurred, I may very well have decided to travel a different way to leave or after leaving the tower and the building. I might have gone a different way, rather than essentially walking very much toward tower two and being very close to it when it collapsed. But I didn't have that information because they wouldn't provide that. So not helpful. Yeah, so things, things do happen. So I'm sure that along the way you've had funny experiences in terms of dealing with emergencies and emergency management. What's the funniest kind of thing that you ever ran into? I'll
 
<strong>Chris Miller ** 58:08
come back to the old packers, but just quickly, that whole crisis communication space is also a big development in emergency management. Yeah, a long time we kind of kept the information to ourselves, but we realize that knowledge is power. We need to get it out there to people. So we do a lot more with alerts on the phones and all sorts of clever things now, right? Funny things? Well, there's so many of those, which one probably most recently is the dreaded alpacas where I live now, as you see, well, as some people who might see the video of this, I live by the beach, which is pretty common for a lot of Australians. Anyway, we have had fires up in in a nice valley called kangaroo Valley. Then a lot of people that live there are sort of small farmlets. There are some dairy farms and people that are more scale farmers, but other people just have a small plot, excuse me, maybe a couple of horses or something or other. And and then when we had fires up there a few years back, we set up emergency evacuation centers for them, and we set them up for dogs and cats and small animals, and we had facility for horses at the nearby race grounds and so on. But we weren't expecting our hackers and alpacas are actually quite big, and they spit and do other things quite under manage. So I remember we rang up the race course manager and we said, we've got alpacas. What you got? What I. I said, Well, they're sort of about the size of a horse. He said, Yes, yes, but we know what to do with horses. We know what the hell to do without Yes. Anyway, eventually we moved the alpacas to horse stables and kept them away from the horses because we weren't sure how to do and interact. Yeah. And the owner of these alpacas was so attached to her animals that she she insisted on sleeping in her Carney her alpacas. And some people are very attached to their animals, even if they're a little on the large side. Yeah.
 
</strong>Michael Hingson ** 1:00:37
Well, I know during the fires that we had here in Southern California back in January, there were a number of people who had horses and were very concerned about evacuating them, and, of course, other animals as well. But the horses especially were were dealt with, and they had emergency well, they had places to take them if they could get the horses out. I don't know whether we lost horses or how many we lost during all the big fires, but yeah,
 
<strong>Chris Miller ** 1:01:10
I'm serious far as new Canberra, which is my city of residence for many years, and what happened? I decision. What happened was, quite often, the men were all fighting the fires, and the women were left with with smoke affected horses. Oh, and they were trying to get them onto the horse flight. Now, as we quickly discovered, horses are pretty smart, and they're not keen on being near fires. They don't want to be there, right? So they become quite a challenge to me. And to put a horse float onto your vehicle is no easy thing when you've never done it before and you're trying to do it in a crisis. So when all that was over, one of the lessons that we did learn was we arranged to have a sort of open day at the near, nearby race course. We've actually taught people to put the trailer on the back of the vehicle, to deal with a fractious horse, to sort of cover its face or protect it from the smoke and do all sorts of helpful things. So sometimes, when we get it wrong, we do learn and make some important improvements like it.
 
</strong>Michael Hingson ** 1:02:32
What's the kind of most important advice you would give to somebody who's new in emergency management or interested in going into the field
 
<strong>Chris Miller ** 1:02:42
and sign up for a good course, do a bachelor or master's degree in emergency management, because not only will you learn from your instructors, you'll learn from your colleagues, and this is a networking business,
 
</strong>Michael Hingson ** 1:02:56
yeah. Well, I want to Oh, have you? I haven't asked you. Have you written any books? No, you haven't okay? Because if you had, I'd ask you to send me book covers so that we could put them in the show notes. Well, there's something for you to look at in the near future. You could learn to be an author and add that to your skill repertoire. I want to thank you for being Yeah. Well, there is always that right, too many emergencies to manage. Well, Chris, I want to thank you for being here, and I want to thank all of you for listening and being with us today. I hope that this has been helpful and interesting and educational. I found it so I'd love to hear your thoughts, and I'm sure Chris would as well. Chris, how can people maybe reach out to you if they'd like to do. So,
 
<strong>Chris Miller ** 1:03:42
yeah, sure. LinkedIn is a good way to find me, and I've given you all those details. So
 
</strong>Michael Hingson ** 1:03:49
go ahead and say your LinkedIn name anyway.
 
<strong>Chris Miller ** 1:03:53
Good question. Yeah, it's before cross. This is my business
 
</strong>Michael Hingson ** 1:03:58
name before being the number four crisis. That's it.
 
<strong>Chris Miller ** 1:04:03
My LinkedIn name is,
 
</strong>Michael Hingson ** 1:04:08
says before
 
<strong>Chris Miller ** 1:04:09
process, yeah, and your email is going to be full process on LinkedIn.
 
</strong>Michael Hingson ** 1:04:16
Chris Miller at before before crisis, and email is number four process. And in email, it's before, no, it's, it's Chris Miller, before crisis, again, isn't
 
<strong>Chris Miller ** 1:04:30
it? It's Chris at default process, Chris at before <a href="http://crisis.com.au" rel="nofollow">crisis.com.au</a>,
 
</strong>Michael Hingson ** 1:04:35
yeah, okay, memorizing the
 
<strong>Chris Miller ** 1:04:41
reason why it's led to be number four crisis right is I like to see my clients before the crisis, right, and I know they'll be more motivated after the crisis.
 
</strong>Michael Hingson ** 1:04:53
Well, I hope that you'll reach out to Chris and find her on LinkedIn, and all the information is in the show notes. She is right. But. Always like to get people to say it, if they can. I'd love to hear from you. Feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, w, w, w, dot Michael hingson, that's m, I C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, podcast singular that is, wherever you're listening or watching, please give us a five star rating. We really value your ratings and your reviews and input. We appreciate it, and for all of you and Chris you as well, if you know of anyone who ought to be a guest, or you think should be a guest on unstoppable mindset, we're always looking for more people to talk with and have conversations with, so please introduce us. We're always excited to get that kind of thing from you as well. So once again, Chris, I just want to thank you for being here. This has been fun today.
 
<strong>Chris Miller ** 1:05:54
Thank you, Michael. It was fun to meet
 
</strong>Michael Hingson ** 1:06:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Business Continuity Consultant with Chris Miller</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/59fc9c9f-ea6f-4d59-ab53-fc30623d0478.mp3?source=rss&amp;ext=asset.mp3" length="98054045" type="audio/mpeg" />
<itunes:episode>364</itunes:episode>
</item>
<item><title>Episode 363 – Unstoppable PR Expert and Entrepreneur with Kent Lewis</title>
<guid isPermaLink="false">https://pinecast.com/guid/0e6a53f0-6392-4909-b0ab-bb43795e52f1</guid>
<pubDate>Tue, 19 Aug 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:07:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b5af461c-5b0a-4949-b4de-523a0e291c54/UM363-Kent_Lewis-Coverart.jpg" />
<description><![CDATA[<p>Kent Lewis grew up in the Seattle area. In college he studied business and marketing. After college he went to work for a PR agency but left to go into the digital marketing industry in 1996. Kent has formed several marketing agencies during his career. He is quite up front about challenges he faced along the way as well as what he learned from each issue he faced.
 
Kent’s philosophy about community is quite interesting and well worth adopting. He believes very much in giving back to his community. Today his day job is serving as “Executive Director of <a href="https://nextnw.org/" rel="nofollow">NextNW</a>, a non-profit trade association that unifies the Pacific Northwest advertising &amp; marketing professionals interested in professional development, sharing best practices, and collaborative problem-solving”.
 
Kent gives us many relevant and timely business insights. I hope you agree that this conversation gives us some good business lessons we all can use.
 
 
<strong>About the Guest:</strong>
 
<strong>Kent Lewis, Executive Director, NextNW</strong>
Lewis is currently Executive Director of <a href="https://nextnw.org/" rel="nofollow">NextNW</a>, a non-profit trade association that unifies the Pacific Northwest advertising &amp; marketing professionals interested in professional development, sharing best practices, and collaborative problem-solving. He is also Founder of <a href="https://pdxmindshare.com/failing-employee-engagement/" rel="nofollow">pdxMindShare</a>, Portland’s premier career community, with over 12,000 <a href="https://www.linkedin.com/groups/52718/" rel="nofollow">LinkedIn Group</a> members.
With a background in integrated marketing, he left a public relations agency in 1996 to start his career in digital marketing. Since then, he’s helped grow businesses by connecting his clients with their constituents online. In 2000, Lewis founded <a href="http://www.anvilmediainc.com/" rel="nofollow">Anvil Media, Inc.</a>, a measurable marketing agency specializing in search engine and social media marketing. Under his leadership, Anvil has received recognition from Portland Business Journal and Inc. Magazine as a Fastest Growing and Most Philanthropic Company.  After selling his agency in March 2022, he became a CMO for the acquiring firm.
Beyond co-founding <a href="http://www.sempdx.org/" rel="nofollow">SEMpdx</a>, Lewis co-founded two agencies, emailROI (now <a href="https://thesis.agency/" rel="nofollow">Thesis</a>) and Formic Media. As a long-time entrepreneur, he’s advised or invested in a host of companies, including <a href="https://pacificwro.com/" rel="nofollow">PacificWRO</a>, <a href="https://mauryshivetea.com/" rel="nofollow">Maury’s Hive Tea</a> and <a rel="nofollow">ToneTip</a>. Lewis speaks regularly at industry events and has been published in books and publications including <a href="http://www.business2community.com/author/kent-lewis" rel="nofollow">Business2Community</a>, <a href="https://www.bizjournals.com/portland/news/leadership-trust/kent-lewis" rel="nofollow">Portland Business Journal</a>, and <a href="https://corp.smartbrief.com/tag/kent-lewis" rel="nofollow">SmartBrief</a>. For twenty years, he was an adjunct professor at <a href="https://www.pdx.edu/professional-education/profile/kent-lewis" rel="nofollow">Portland State University</a>, and has been a volunteer instructor for <a href="https://www.score.org/headline/5-things-you-need-know-create-a-very-successful-podcast-kent-lewis" rel="nofollow">SCORE Portland</a> since 2015.
Lewis tours nationwide, averaging 30 speaking engagements annually, including a regular presenter role with the <a href="https://digitalsummit.com/" rel="nofollow">Digital Summit</a> conference series. Active in his community, Lewis has been involved in non-profit charity and professional trade organizations including early literacy program <a href="https://smartreading.org/" rel="nofollow">SMART Reading</a> and <a href="http://www.eoportland.org/" rel="nofollow">The Entrepreneurs&amp;#x27; Organization</a> (EO).  Industry recognition and awards include Portland Business Journal’s Top 40 Under 40 Award, American Marketing Association Oregon Chapter <a href="http://www.maxaward.org" rel="nofollow">Marketer of the Year</a>, and <a href="https://browsermedia.agency/blog/top-100-influencers-buzzsumo/" rel="nofollow">Top 100 Digital Marketing Influencers by BuzzSumo</a>.
 
<strong>Ways to connect with Kent:</strong>
 
Links
<a href="https://kentjlewis.com/" rel="nofollow">https://kentjlewis.com/</a>
 
And LinkedIn profile:
<a href="https://www.linkedin.com/in/kentlewis/" rel="nofollow">https://www.linkedin.com/in/kentlewis/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another episode of unstoppable mindset. Today. We get to chat with an award winning entrepreneur, and he just told me a really interesting factoid. We'll have to, we'll have to talk about it, just because it is about one of the most fascinating things I've heard in quite a while, and a very positive thing. But I'm not going to give it away, because I'm going away, because I'm going to let him talk about it, or at least start the discussion. I'd like you all to meet Kent Lewis. Kent has been an entrepreneur for a while. He helps other entrepreneurs. He works in the non profit arena and does a variety of different kinds of things. And rather than me telling you all about it, you could read the bio, but more important, meet Kent Lewis and Kent, welcome to unstoppable mindset.
 
<strong>Kent Lewis ** 02:05
It's, it's a pleasure to be on the show. Thank you for having me, sir.
 
</strong>Michael Hingson ** 02:10
Now where are you located? I'm based in Portland, Oregon, yeah. So you're, you are up up the coast, since I'm in Southern California. So yes, you know, one of these days I'll be up that way again. Well, Alaska Airlines will fly me up there.
 
<strong>Kent Lewis ** 02:27
Yeah, totally right. Yeah, good
 
</strong>Michael Hingson ** 02:29
to have you, unless you come this way first. But anyway, well, I'm really want to welcome you to unstoppable mindset. And why don't we start? I love to do this. Tell me a little bit about kind of the early Kent growing up and all that stuff.
 
<strong>Kent Lewis ** 02:44
Yeah, so I grew up in Seattle, Washington. I think something that's influenced me is that my dad was is, or is, a retired architect. And so there was always this design esthetic, and he was an art collector enthusiast, I should say. And so I was always surrounded with art and mid century, you know, furniture and there's just style was a it was a thing. And then my mom was always in when she was a social worker and went into running nonprofits. And so I grew up around that as well of just giving back. So if you ever heard that common term, you know, learn, earn, return. Start your life you're learning, then you're maximizing your earnings during your career, and then when you in and around later in life, you start giving back, right, returning, right. And I learned from my mom that you never stop you never stop learning. You never stop returning. And my my mantra as an entrepreneur is never stop earning right? So, so I've always been giving back and donating my time, and I've always appreciated sort of good design and well thought out things. And I think that's influenced my career in marketing and as an entrepreneur, business owner, and now more of an advisor, Coach type,
 
</strong>Michael Hingson ** 03:59
well, so growing up in Seattle, did you visit pikes market very often?
 
<strong>Kent Lewis ** 04:04
My dad used to work right, right, like, two blocks away. So I would go there all the time. In fact, I remember when there was just one Starbucks when I was a kid, yeah, at Pike Place Market, and they used to sell large chunks of delicious, bitter sweet chocolate, I know, you know, in the behind the counter, and it was a very hi and you could smell the teas and all that. It was a very different experience, very cool place. And so, yeah, love
 
</strong>Michael Hingson ** 04:33
the pipe waste market. I understand that they don't throw the fish anymore. No, they do. They do. Oh, yeah, absolutely. Maybe it was just during the pandemic that they decided not to do that, but
 
<strong>Kent Lewis ** 04:44
think you're right about that. But they definitely, they, they're still, it's still a major attraction. It's too big of a thing to stop.
 
</strong>Michael Hingson ** 04:51
Wow, that's what I was thinking. And that's just way too big of a thing to to stop. My probably not the greatest fish fish catcher, I've been there, but I. I never caught a fish.
 
<strong>Kent Lewis ** 05:02
Yeah, that's only got, like, one or two in my life. And I don't, I don't do it much, but
 
</strong>Michael Hingson ** 05:08
Well, well, that's the place to go anyway. So where did you go to college?
 
<strong>Kent Lewis ** 05:13
I went to Western Washington University in Bellingham, uh, just 1020 minutes from the Canadian border, because, in part, when I was in school, it was a 19 year old drinking age in Canada, so I was 20 minutes away from my earlier drinking age. Turns out, I grew up going to Vancouver, BC quite often for the soccer exchange program when I was a real young youngster. So I fell in love with Vancouver, and as I've had been fortunate enough to travel the world a bit, I realized that it was one of my favorite cities, and it still is. It is such a global, amazing egalitarian, like, no matter your color, race, creed, you could be a millionaire or you could be a bus driver. There was no not the same class, classism you see in other US cities or around the rest of the world. It's truly an amazing and it's also, of course, beautiful
 
</strong>Michael Hingson ** 06:04
there. I found that true throughout Canada, and I've enjoyed every Canadian city I've ever been to. One of my favorites is really going to Toronto. I was always impressed as to how clean it really was.
 
<strong>Kent Lewis ** 06:17
You know, that's true. I've been there a couple times in conferences, and I found it to be clean and impressive, you know, and then, but my, one of my favorite, other cities I only spent overnight, there was Montreal. What a beautiful, beautiful place, absolutely stunning. I
 
</strong>Michael Hingson ** 06:35
spent two days in Montreal once when I was selling some products and turn the TV on at 1131 morning that I was there and watched the Flintstones in French. That was unique. That was unique. Cool. How cool is that? Yeah, it's awesome. That was kind of fun. But, you know, so you, you went to college. What did you major in?
 
<strong>Kent Lewis ** 06:58
I majored in business with a marketing concentration, which is great because I ended up doing marketing for a career, and for 22 years ran my own agency, or my own business, basically.
 
</strong>Michael Hingson ** 07:10
So what did you do when you got out of college?
 
<strong>Kent Lewis ** 07:14
I went immediately into the world of public relations agency life. I always wanted to be a found out after college that I, what I really wanted to be was a copywriter, you know, writing ads. I just coolest thing as a kid. I just didn't know that. It's, I didn't realize what it, what it you have to go to Ad School. You can't, you can't graduate regular college and become a copier. At least you weren't able to when I was, you know, back in the mid 90s. So I started in PR because it sounded hard to pitch the media and try and get them to say what you want them to say about your brand, your client and your brand. And that did me well, because when I got in from went from PR in 94 to digital marketing, SEO, search engine optimization 96 my PR background was extremely helpful. You know, in in that, in that whole world. So because doing PR builds Domain Authority, which builds your rankings in Google, and the rest is history. So, so it was very helpful. It gave me a bit of an edge. And then my business background meant I was better equipped to to go from doing the work to managing people, they're doing the work, to doing my own thing, you know, and running a instant running team, I was running a business. So that was super cool. You
 
</strong>Michael Hingson ** 08:38
know, it's interesting. I've especially because of the World Trade Center, but not only, but before it as well, I learned a lot about dealing with the press. And I've, I've watched a lot of press interviews today, and it's, it's amazing how often and then people have said that this is the way you should do it. No matter what the press person asks you, you answer with the with the answer you really want to give, whether you answer their questions or not. And I think that's an interesting approach, and I suppose it can be positive, but especially for for politicians who don't want to answer the tough questions. But I I know that for me, I've always tried to structure my answers in such a way that it gets them to take the question that they originally asked that I might sort of answer and reframe it so that I will answer a lot of times that, for example, talking about blindness and blind people, there are just so many misconceptions about it and and all too often, like first time I was on Larry King lives, Larry was asking questions about guide dogs. And he said, Now, where did you get your guide dog? And I said, from San Rafael, California. He said, well, but the but the main. School is a new is in Michigan, right? And I said, No, it's a different organization. And what we learned after doing that interview was that the way to deal with Larry was to program him and send him questions in advance with answers. Then he did a lot better, because the reality is, he didn't really know necessarily the answers in the first place. It's just amazing how you know how a lot of times it's just shallower. The Press tends to over dramatize. But I appreciate what you're saying about marketing and PR, I've done so much of that over my lifetime, and for so many reasons, in so many ways, I know exactly what you're talking about.
 
<strong>Kent Lewis ** 10:47
Yeah, yeah. That's, yeah, it's, it's a fascinating world that I've, that I've, you know, been live, living and working in. And I, yeah, I'm impressed, yeah, Larry King Live. That's pretty cool. And, you know, hopefully you've helped people just side note, you know, get a clear understanding of what it is, what it is both like to be blind and then how you navigate this world successfully, as if you're, you know, fully sighted. You know,
 
</strong>Michael Hingson ** 11:18
well, one of the things that I actually learned over the last couple of years is something that I've actually written an article and had it published about, and that is that we've got to change our view of disabilities in general. People always say, well, disability is a lack of ability. And I say, and I always say, No, it's not. And they say, Well, yes, it is. It begins with dis. And I said, then, how do you equate that with disciple, discern and discrete? For example, you know they begin with D is the reality is, disability is not a lack of ability. You think it is. But I've added to that now when I point out that, in reality, every person on the planet has a disability, but for most people, their disability is covered up. Thomas Edison invented the electric light bulb, or at least we give him credit for it back in 1878 so for the last 147 years, all we've done is spent so much time improving on the technology that provides light on demand, which just covers up your disability, but it's still there. And I realized that one day I was at a hotel in Los Angeles at three in the afternoon when we had a power failure, and everybody started to scream, even down in the lobby, when they had all these nice big windows that were letting in all sorts of light, but it wasn't giving them the light that they wanted and the amount that they wanted, and people panicked. So I realized then, oh, well, now the reality is they're light dependent, which is as much a disability as my light independence is. It's just that it manifests itself differently, and there are a whole lot more light dependent people than light independent people. But we've got to really change our definition and how we view it. So
 
<strong>Kent Lewis ** 12:58
that's really insightful. It's good to think about.
 
</strong>Michael Hingson ** 13:01
Yeah, it's kind of fun. But, you know, so, so where did you, where did you go off and go to work in the in the marketing world? So you did? You didn't go to Copyright School? Or did you? No, no,
 
<strong>Kent Lewis ** 13:13
I just know. I once I talked to the creative director at this agency in Seattle where I did my first internship. He's like, Yeah, you'd have to go back to art school. And I was like, what school I just finished? So, you know, it didn't really matter. And we So, with that said, we, you know, I moved into PR, and then I moved to down to Portland from Seattle, because I could actually get a paying job because the internship I did three months full time, virtually, basically no pay, I found a low paying job instead in Portland. So I moved I only knew one person here in Portland, my cousin. She's still here. We both have families now, and I know a lot more people, but I basically have, since moving here to do my second agency job. I've been, I've been a part of 10 agencies in my career. I've been, I founded two, co founded two, fired from three and exited the four that I created, or co, co founded, basically. And so right now I have a consultancy. I could say that's my 11th agency, but I don't even really count it as an agency. I'm just a fractional CMO, you know, marketing advisor at this point, just a few hours a month, because my my day job as of January, is running a nonprofit called next <a href="http://northwest.org" rel="nofollow">northwest.org</a> which is a it's a trade organization for marketing and advertising and creative community, the creative services world. And it has 119 year history in Portland. And now it's, it's now expanded to five states and into Canada. And so I've got this I'm working. I manage a board of, you know, decent sized board, and a decent sized advisory. Committee that I created, and just the last couple months, and we do learning events for the creative community and networking events and celebrations, like, you know, awards, award shows to celebrate the work. So that's kind of my day job. And then I also speak and write a lot you and I share a passion for for education and learning and sharing knowledge. And so I've been, I've probably averaged 25 speaking engagements a year for the last 20 years, and last year was 30. For instance, I fly yours, mentioned your your travel. I'm flying to Tampa on Sunday to present on Monday, on a panel about AI in the senior care space, for instance. And then I come back and I, I, you know, got it. I got one or two more. But I, you know, I typically do a dozen fly flying gigs, and then I do a lot of webinars and local gigs as well.
 
</strong>Michael Hingson ** 15:55
So what are you what are you going to say? What are you going to say about AI in the senior care space?
 
<strong>Kent Lewis ** 16:01
That's a great question. So what my focus as a marketer is, here's how you can use AI to streamline and automate and maintain or improve quality. So it's not meant to it's not a secret hack, cheat code to lay people off. It's a It's get more out of your current resources, basically, and do more with less, and do it more effectively. That's kind of, that's, you know, that's my, what I'll be talking about is the how you know how to use it for research, ideation, content creation, content editing, reporting, synthesizing information, customer service, that kind of thing. So I only have, you know, it's a panel event, so I'm only doing like a 10 to 15 minutes part, and then there are other presenters doing their part, and then we have a little Q and A, usually, I'm a sole presenter on whatever topic, usually digital marketing or employee engagement, which is what I got passionate about. Once I sold my agency. After 22 years, I became an employee at that the agency that acquired my company, and I was immediately underwhelmed and disappointed in what it was like to be an employee, and wanted to fix it. So that's what I had been focusing on when I given a choice. I want to evangelize. You know, what I learned from my experience, and I've done a good amount of research, and, you know, two weeks ago, I presented in Portland on the topic to entrepreneurs. Then the next day, I flew to Denver and did the same presentation to a group of agency owners. And then the next day, I did a webinar for similar group of entrepreneurs, you know, so three versions, three days in a row, a 3060, and 90 minute version. So,
 
</strong>Michael Hingson ** 17:42
pretty fun. Yeah. So how many books have you written?
 
<strong>Kent Lewis ** 17:47
Ah, I knew you'd say that so or ask that. I have not written any books, but I have, darn but I've written, you know, probably 200 articles. I could easily AI them into some sort of book, if I wanted to. You know, I went from writing 80% to 90% of my art content was on digital marketing for the first 20 years. And then the last 10 years, I focused almost exclusively on writing about entrepreneurship and and business ownership, leadership and employee intention, retention, engagement. And, you know, so I mostly syndicate my articles, like business journals, occasionally in Ink Magazine, etc. So if I were to write a book, it would be about the business side of things, instead of the second, I would write something about digital marketing. Not only am I no longer an expert, and consider myself an expert relative to others, those books are outdated the second they're printed, right? So, so it doesn't make sense to really write a book on digital marketing, and everything's already been said, etc. So, so if I wrote a book, it would be probably more on the employee engagement side versus anything. But I will say that I don't know if you know who Seth Godin is. He's the number one marketing blogger in the world. He's written many best sellers, Purple Cow, permission, marketing, etc. He's remarkable guy. And I had was fortunate to talk with him and then meet with him over lunch in New York City 15 years ago. And he said, after our two hour lunch, he charges $75,000 for speaking engagement. So it gives you a sense of who he is. He has for for 20 years. And so he said, Kent, you've got a book in you. I was like, I wish you hadn't said that, because now I don't want to, I don't want to disappoint him, right? So there you go.
 
</strong>Michael Hingson ** 19:31
Well, if you write one at some point, you have to send us a picture of the cover and we'll stick it in the show notes whenever. Yeah, that sounds great, but yeah, I you know, I never thought of writing a book, but in 2002 we went to the AKC Eukanuba canine championship dog show in Orlando. It was in December, and among other people I met there. Here I met George Berger, who was at that time, the publisher of the American Kennel Club Gazette, and he said, You ought to write a book. And I went, why? Well, because you you have a great story to tell. You should really write a book. Well, it took eight years and a lot of time sitting in front of Microsoft Word to get notes down, but eventually I met someone named Susie Flory who called because she was writing a book called Dog tails. And it was a story of what she wanted to write stories of, actually, 17 different dogs who had done some pretty interesting and miraculous things. And she wanted to write a story about my guide dog at the World Trade Center, Roselle. And she said, Tell me your story, if you would. And I did. And when we were done, there was this pause, and then she said, You need to write a book. And since I've written books, I'll help you. And a year later, underdog was published, and it became a number one New York Times bestseller. So that was pretty cool.
 
<strong>Kent Lewis ** 21:01
That's fantastic. Congratulations. Very impressive.
 
</strong>Michael Hingson ** 21:04
And then last year, well, in 2013 we published a children's book called running with Roselle, but more adults by a thing kids, because it's not a picture book, but it tells the story of me growing up and Roselle growing up, and how we met, and all that. So it isn't really as much a World Trade Center book. But then last year, we wrote, live like a guide dog. And the intent of live like a guide dog is to say to people, look fear is all around us, and so many people just allow themselves to be paralyzed, or, as I say, blinded by fear, so they can't make decisions. They don't learn how to control it. But if you learn how to control fear, you can use fear as a very powerful tool to help you stay focused, and you'll make better decisions. So we use lessons I learned from my guide dogs on my wife's service dog to write, live like a guide dog. And so it is out there, and it's it's a lot of fun, too. So you know, it isn't the easiest thing to write a book, but I would think you have a book in you, and you should, well, I
 
<strong>Kent Lewis ** 22:03
appreciate that vote of confidence. And hey, I mean, you did it, and you had an amazing story, and you've done it multiple times. Actually, it's great inspiration for me.
 
</strong>Michael Hingson ** 22:16
Well, I'm looking forward to reading it when it comes out. You'll have to let
 
22:20
us know. Yeah, will do so
 
<strong>Michael Hingson ** 22:23
you at some point, switched from being an employee to being an entrepreneur. How did that all happen? Why? Why did you do it? Or what really brought that about?
 
</strong>Kent Lewis ** 22:38
Well, I kept getting fired.
 
<strong>Michael Hingson ** 22:40
So why'd that happen?
 
</strong>Kent Lewis ** 22:42
Yeah, so that's the fun part. So I I've never been fired for cause like a legit clause. I'm a high powered, high performer, and so I actually, that's why. So the first time I was fired was by the guy that invited me to co found an agency. His name was Ryan Wilson. He was my he was my boss. And then he was fired by our larger agency. He ran a team that I worked on. I worked for him. I was inspired by him. I I was mentored by him. I thought the world of him. So when he came to me three months after he got fired, it was about, it's always about a girl. So he he basically, he got divorced. And so this other woman, they met at the office, and they were soul mates, and they he had to clean up his life. And he did, and he said, I've got an agency die. I've got two clients ready to sign. I need key employees, and you're one, one of them, then I would hope you would join me. I said, No, the first time he got his act together. I said, yes, the second time, and that. So I we built an agency together with, you know, we start with six people. I brought in two other people and another gal that ran the PR side. I was running the digital side. She brought in somebody said we had six of us on day one, and a year later, we didn't have a formal share shareholder agreement for our percentage of the company that went from being worth zero to being worth a few million dollars, and we felt that we should have something in writing, and before he could, we could get something formally in writing. My, my other partner, she, I didn't really want to do the business with her, but I didn't really have a choice. I want to do the business with him. She said, I'm asking for more equity. I said, Okay, I feel like that's fair. I think we've earned it, but, and I'll, I'll be there with you, but I wouldn't have done this if she hadn't said, I'm going in. Are you with me? So when I we asked, she asked me to make the ask. I wasn't necessarily prepared or thinking about it, and it really offended him. He was really mad, and he was playing to fire her, and by me teaming up with her, he felt, you know, slight. And he fired us both, and the next week, I started anvil, my agency, Anvil Media, that I ran for 22 years, I did a couple other starts, one with a college friend and a guy I had met at that that at one of the first, one of the earlier agency agencies I'd worked at. He and we, he and I and my college buddy started an email marketing agency in 02 and then I decided, well, this isn't for me, but I now learn it's not that scary to hire employees. So then I started hiring employees at anvil and late 03 and so I ran anvil with employees for, you know, 20 years. Two of those first two years were just me and some contractors and and then, oh, wait, I started a second agency because I needed a more affordable solution for my partners in small business called Formic media. Ran that for five years before I merged it with with anvil. But in between, I was also fired. When I first started anvil, I was it was just a hang of shingle in 2000 to do some consulting, but I wanted a full time gig, and a year later, I had an opportunity to run my my team from the agency. I was fired from that company. That agency was sold to another agency for pennies on the dollar. And when my old boss died, rest in peace, we hadn't really cleared the air yet, which is it still is one of my greatest regrets. You know, for nine months we didn't talk, and then he passed away. Everybody peace, not before he passed away, I was able to get, yeah, his his soul mate. They weren't married yet, but they were going to get married. She told me that two weeks before he died, he expressed regrets and how we had ended the relationship, how he had fired me, and he was looking forward to reconnecting and re engaging our friendship. And so that made that meant the world to me. I had a lot of peace in knowing that, but I so the first the second place I got fired was this agency again about a girl. So the first time was a girl telling me, you need to ask the boss for more money or more equity. And I did, and that offended him. And the second time was my girlfriend at the time, who's who moved over from that agency to the new agency where my my old boss died before he could really start there. She was dating on the side the Creative Director at that agency, and he'd been there over 20 years. And so when I started there, I saw something was up, and I was like, Is there anything going on? She's like, No. And so eventually I just broke up with her anyway, because I just it wasn't working, even if she wouldn't admit that she was having a side relationship. But I was eventually fired because he was a board, you know, he was on the board. He was, he wasn't my boss, per se, but he was one of the senior partners, and they just wanted me out. You know, she might have money. Wanted me out. He definitely wanted me out. So that was the second time I got fired. And then the third time I got fired was it kept the stakes get given, getting bigger. When I sold my agency 14 months later, they fired me, really, not to this day, not for any cause. It's that they asked me to take an 80% pay cut a year into my buyout, and I and then I they were going to close my Portland office, which I was, I own the building, so I didn't want to lose my own myself as a tenant, so I offered to reduce my rent 30% so I basically, for two and a half months, worked for free for this agency that had bought my agency. So they were making payments to me. I was carrying the note, but they they couldn't. A year later, they're like, I'm sorry. So they a year later, I took a pay cut for two and a half months, and when I asked them, you know, when am I getting back to my pay? They said, Well, you know, we can't guarantee. We don't have a path for you back to your full pay. And I was like, Okay, well, then I told my wife, let him inform them that we're going to go back to, we are going to go back to our full rack rate on our rent. And when I, when we notified them, they they totally, they totally fired me. So they canceled the lease, and they fired me, and so they so it. And you know, I, my team was slowly being dismantled, a 10 of us, 11 of us, I guess 10 or 11 us went over, and within a year, there were only two wait. Within two years, there was only one person left on my team. So it was a really sad, sad experience for me. It wasn't as hard to sell my business as I thought. It wasn't as hard, you know, just emotionally, it wasn't as hard to sunset my brand after 22 years. Wasn't easy, but it was way easier than I thought. What was hard for me was watching them was was closing the office. It broke my heart and and then watching them dismantle my team that I spent, you know, two decades building, most of that team was within 10 years, the last 10 years, last even five years of of our business. Us. There was a relatively new team, but we were so tight, and it was just heartbreaking. So, you know,
 
<strong>Michael Hingson ** 30:09
yeah, wow. So what do you think was your biggest mistake in running your own agency?
 
</strong>Kent Lewis ** 30:19
That's a great question. I think the biggest, biggest mistake was not understanding the Hire great people and get out of the way. Lee Iacocca, you know, to paraphrase him, I hired great people and I got out of their way. But what I didn't do was make sure they had all the proper training, alignment of core values that they had, there was enough trust between us that they could come to me with they were struggling or failing. Apparently, I was a fairly intimidating figure for my former my young recruits, but most of that time, up until the last five years, I always had a senior VP my right hand. I hired her with the attention that she might take over the business someday, she was totally creating a wall between me and my employees, and I didn't know it until 2012 and so, you know, I had 10 years to try to undo what she had created the first 10 years, basically of a fear based management style, so that that didn't help me, and I didn't believe it. I didn't really see it. So then I rebuilt the company, and from the ground up, I blew it up in 2013 so 10 years after of having employees, 13 years of having the business, I completely dismantled and blew it up and rebuilt it. And what did that look like? It started with me just not wanting to go to work in the building, and I realized I can't quit because I'm the owner, so I have to fix it. Okay? I don't mind fixing things. I prefer to fix other people's problems instead of my own, but I really a lot of people do, right? Yeah. So I wrote a credo, basically, what would it take for me? What are, what are it got down to 10 truths, what? What are the truths that I need to go into work and that others around me, co workers, team members, need to also agree on so that we can work together successfully. So it went from being about clients to being about the team and being about accountability. And you know, it was so it was so decisive. It was so radical for my current team that had been with me five to 10 years of they lose clients, I get more clients. And I eventually told them, I can't replace clients as fast as you're losing them. It's not a sustainable business model, so you need to be accountable for your actions and your decisions. That's the new anvil. You and you're out. I gave them 72 hours to think about it and sign it. Signed literally to these credo. It's not a legal document, it's just a commitment to credo. And half the team didn't sign it, and they quit. And then within 12 months, the rest of the team either quit or we've I fired them because they did not fit in the new anvil. And it's funny because everybody else that I brought in didn't even it didn't even register. The credo was so unremarkable to them, because we were already aligned by the time we hired them, we'd done our research and the work to know who fit, and so they didn't register. So eventually we just dropped the credo was no longer needed as a guide or a framework. It's still on the website, but, but you don't, you know it doesn't really matter. But that's what I got wrong, is I did not build the trust. I did not have I had processes in place, but but without the trust, people wouldn't tell me how they felt or that they were struggling. So a lot of process wasn't recognized or utilized properly. So I rebuilt it to where and rebuilt the trust to where the team that was with me when I sold I was very close with them. There was 100% trust across the board, a mutual respect, arguably a mutual love for the craft, for each other, for the company, for our clients, and it was a lot of fun to work with them. I didn't sell because I was unhappy. I sold because I was happy, and I thought now's a good time to go and find a good home. Plus my wife was my operations manager for five years, and she wanted out. Frankly, I thought it was easier to sell the business than try to replace my wife, because she was very good at what she did. She just didn't like doing it, yeah? And she also didn't like, you know, me being her boss. I never saw it that way. But once she explained it, after I sold, she explained, like, you know, you boss me around at work, and then you try to boss me around at home, and I'm not having it. You pick one? Yeah, so, so I was like, I think, like, I bossed you around. And she's like, Hey, you just, it was your company. It was always going to be your company. And, you know, that's fine, but you know, I want to move on. I was like, Okay, why don't we just sell and so that, yeah, they the operational people. And so it took her, took that load off of her. She's worked for. Nonprofit now, so she's happy, and so that's good.
 
<strong>Michael Hingson ** 35:05
Well, it also sounds like there were a lot of people that well, first of all, you changed your your view and your modus operandi a little bit over time, and that's why you also got you fired, or you lost people. But it also sounds like what you did was you brought in more people, not only who thought like you, but who really understood the kinds of goals that you were looking at. And so it was a natural sort of thing. You brought in people who really didn't worry about the credo, because they lived by it anyway.
 
</strong>Kent Lewis ** 35:38
Yeah, that's exactly right. And that was, that was my lesson. Was, you know, I always knew there's a concept called Top grading. You know, you thoroughly vet client, you hire slow and you fire fast. Most entrepreneurs or business owners hire fast and fire slow, and it's very, very expensive and but, you know, I got that part and I just better. I was far better at, I was far better at, what would I say, creating processes than kind of feeling, the love? And so once I figured that stuff out, it got a lot it got a lot better.
 
<strong>Michael Hingson ** 36:16
It's a growth thing. Yes,
 
36:18
exactly, yeah. Well, you
 
</strong>Michael Hingson ** 36:21
have something, and you sent me something about it. You call it Jerry Maguire moment. Tell me about that.
 
<strong>Kent Lewis ** 36:28
Yeah. So that's, you know, I just, I just sort of backed into the story of just being unhappy. But what ended up happening more specifically that Jerry Maguire moment was putting my son to bed in March of 2013 and I mentioned that feeling of not of dread. I didn't want to go to work. I was frustrated with my team, disappointed in my clients, not appreciating the work we were doing, frustrated with some of my partners. You know, in the business, I felt disconnected from the work of digital because I'd worked on the business for longer than I'd worked in the business by that point, and so I just, it was, it was, I was a bit of a mess. And I realized, like, I need a reason to get up and go to work in the morning. And that's when I came up. I was inspired by Jerry Maguire's manifesto from from the movie, and apparently you can find it online. It's a 28 page manifesto. So I ended up distilling into those 10 truths that we called the credo, and so what happening is just again to recap, it took me a like a couple days. I had instant clarity. I like I fell asleep like a rock. Once I realized I had a plan and I had a framework, I felt better about it, even though there was much work to do. So as I mentioned, you know, half the team quit within the first week, the other half bled out over the next year. That meant 100% employee turnover for two years in a row. As like as I upgraded my team, that was painful. I had to hire three people in order to keep one good one. You know, as I as I search, because we don't have formal degrees in the world of digital marketing, right? So it's hard to find the talent, and you want to hold on to the good ones when you get them. So it took a long time to get the team dialed. Meanwhile, my clients got tired of the turnover. As I was trying to figure it out, they started leaving in droves, and so in 2014 in March, a year later, exactly, I lost my five biggest clients in a 30 to 45 day period. So I lost, you know, 40, over 40% of my revenue vaporized, and I could not replace it fast enough. So I didn't take a salary for nine months. I asked two senior execs to take small pay cuts like 10% and as we hunkered down, and so I didn't have to lay off any good talent, and so I didn't, and we sprinted, we rebuilt, you know, the pipeline, and brought some new clients in. By the end of the year, I paid back my my two senior employees, their 10% that they pay cut. I paid them back, but I didn't take a salary for nine months of that year. It was the worst year I'd ever had, and the only time I ever had to take a pay cut or miss a paycheck myself. So that was the price I paid. The plus side is once I realized that the focus should be on the employees, which was what the credo was, I didn't realize at the time that it wasn't about my clients anymore. They were the life blood. They were the blood flow, right? But we have this organism that needed love, so we I breathe life back into it, one employee at a time until we had a higher functioning group. So it took me five or six years, and in 2019 so six years after I blew the business up, I had an offer on the table, had a sale agreement finalized, and we were less than a week away from funding, and I backed out of the deal because I felt, one, it wasn't a good cultural fit, and two, there was more work to do. It wasn't about increasing my valuation more. It was about finishing my journey of an employee first agency and. Three years later, I sold for one and a half x higher multiple, so an additional seven figures to to another agency based on a stronger profitability, even though the revenue is about the same, stronger, you know, profitability right better. Happy clients, stable clients. It was a lower risk acquisition for them and the so that was the high point. The low point was becoming an employee and wanting to be the best damn employee that agency had ever seen to being a very disappointed, disengaged, disheartened, disheartened employee. And I then I decided I started writing notes of everything, not to do that they were doing wrong. And I decided, once they let me go, I need to focus on this. I think I needed to help my other fellow entrepreneurs ways to avoid going through what I went through as an employee, because I had just been one, and most of my employ, my entrepreneur friends, haven't been an employee for over 10 years. You easily, quickly forget what it's like to be an employee, and I want to remind them and as other senior leaders, how important it is to put your employees first, otherwise you can never deliver on your brand promise no matter what it is, because they won't deliver to your standards. Because it's you know, they don't feel the same attachment to a business if they as if they're not owners, right?
 
</strong>Michael Hingson ** 41:22
But it sounds like you also, when you did sell, by that time, you had employees, one who had bought into the credo, into the philosophy, and two were satisfied. So it was a much better situation all the way around. Anyway,
 
<strong>Kent Lewis ** 41:38
exactly. It's right? And that's, that's the thing is, I realized it's not about throwing money at a problem. It's about throwing time and care at a problem. And the problem is that most employers, there is no loyalty employ to employees anymore, and therefore there's no employee loyalty to brands anymore, to their employers. And so I'm trying to unwind that. And it's not about pension plans, per se. It's not about bonuses, really at all. That's one of 120 items on my punch list of auditing and employee journey is, yeah, do you have a bonus program? Mine was basically spot bonuses, little spot bonuses for timely things, because the big cash bonuses blew up in my face. You know, i i the biggest bonus check I ever wrote. The next day he quit and created a competing agency. Now, he had planned that all along it, the bonus was only helped him do it faster, but I realized there was no appreciation for the bonuses. So stop doing that. So instead, I would bonus, reward the team with experiences rather than cash. And they the cash they got from a really, I paid over market, so that money was not an issue, and so that experiences were the memorable part and the fun part, and it helped motivate when we'd have a little contest with, you know, the wind being a dinner or whatever it was, something fun, right?
 
</strong>Michael Hingson ** 43:00
I was, earlier today, talking with someone who's going to be a guest on the podcast. He's in Germany, and we were talking about the fact that there's a major discussion in Germany right now about the concept of a four day work week, as opposed to a five day work week, and in the four day work week. Inevitably, companies that subscribe to the four day work week have higher productivity, happier employees, and some of those companies have a four day work week with a total of 36 hours and up through a four day work week with 40 hours, which is, of course, 10 hours a day. And what he said, I asked the question, did it make a difference as to whether it was 36 or 40 hours? What he said was mainly not, because it was really about having three days with family, and that that whole mental attitude is really it that we, we have forgotten, I think, in this country, about employee loyalty so much, and we just don't see anything like what we used to see.
 
<strong>Kent Lewis ** 44:09
100% you are correct,
 
</strong>Michael Hingson ** 44:13
and so it is. It is an issue that people really ought to deal with in some way. But you know now the new chancellor in Germany wants to go back to a five day work week, just completely ignoring all the statistics and what's shown. So the discussion is ongoing over there. I'll be interested to see how it goes.
 
<strong>Kent Lewis ** 44:36
Yeah, yeah, totally. I would be in Troy. Yeah. We know for whatever reason, for whatever reason that they've you know that well, I guess it kind of makes sense. But you know, you wouldn't think you could be more productive fewer days a week, but the research is showing that these people, that you know, that the like the Northern Europeans, are the, you know, Finnish and Scandinavians are like the half. People on the planet, despite not being in maybe the friendliest climate, you know, 12 months of the year because of a lot of how they value, you know, work life balance and all of that. And I think that's the thing, you know, we we came from an industrial age where unions got us the weekends off. You know, it's a very different we've come a long way, but there's still a lot more to go, so I, I will be interested to see what happens with the with that concept that four day work week.
 
</strong>Michael Hingson ** 45:26
Well, the other part about it is we had the pandemic, and one of the things that came out of the pandemic, at least, I think, in the minds of a lot of employees, was even working at home, and having to do that, you still got to spend more time with family and people value that. Now I don't know how over time that's going to work, because I know there's been a lot of advocating to go back to just everybody always being in the office, but it seems to me that the better environment would be a hybrid environment, where, if somebody can work at home and do at least as well as they do at the office. Why wouldn't you allow that?
 
<strong>Kent Lewis ** 46:04
Right? Yeah, I think it's that's the other thing is, I do believe hybrid work is the best solution. We were doing three three days, two days in the office, required, one day, optional flex. I ended up going in most days of the week before I, you know, even after we sold and we sell at the office, because I like, I'm a social being, and I really enjoyed the time at the office. And it was, it was, I designed the space, and it was, you know, as my place, and it was my home away from home, you know. So I feel like I've lost a little bit of my identity, losing that office. Yeah, so, but yeah, I do think that it makes sense to be able to do remote work, whatever, wherever people are most effective. But I do know there is a reality that companies are fully remote have a struggle to create cohesiveness and connectiveness across distributed teams. It's just it's just science, right? Psychology, but you can be very intentional to mitigate as much as you can the downside of remote and then play up as much as you can the benefits of remote people having their life and they see, on average, I heard that people valued their remote work about to worth about $6,000 on average, that there's a number that they've quantified.
 
</strong>Michael Hingson ** 47:21
Wow. Well, I know I've worked in offices, but I've also done a lot of work at home. So for example, I had a job back in the late 1970s and worked and lived in Massachusetts until 1981 and the company I worked for was being pursued by Xerox. And the the assumption was that Xerox was going to buy the company. So I was asked to relocate back out to California, where I had grown up, and help integrate the company into Xerox. And so I did. And so that was the first time I really worked mostly out of home and remotely from an office. And did that for two and a half, almost, well, a little over two and a half years. And my thanks for it was I was terminated because we had a recession and the big issue really was, though, that Xerox had bought the company and phased out all the people in sales because they didn't want the people. They just wanted the technology. And I've always believed that's a big mistake, because the tribal knowledge that people have is not something that you're going to get any other place. Totally, totally agree. But anyway, that occurred, and then I couldn't find a job, because the unemployment rate among employable blind people was so high, since people didn't believe blind people could work. So I ended up starting my own company selling computer aided design systems, CAD systems, to architects. Some of the early PC based CAD systems. Sold them to architects and engineers and so on. So I did have an office. We started, I started it with someone else, and had an office for four years, and then decided I had enough of owning my own company for a while, and went to work for someone else, and again, worked in an office and did that for seven years. Yeah, about seven years, and then I ended up in at the end of that, or the later part of that time, I was asked to relocate now back to the East Coast, because I was selling to Wall Street and New York and Wall Street firms really want, even though they might buy from resellers and so on, they want company, companies that make products to have them an office that they can deal with. So I ended up going back and mostly worked out of the office. But then, um. I left that company in 1997 and it was, it was a little bit different, because I was, I I had my own office, and I was the only person in it for a little while. We did have some engineers, but we all kind of worked in the office and sometimes at home. But for me, the real time of working at home happened in 2008 I was working at a nonprofit and also traveling and speaking, and the people who ran the nonprofit said, nobody's interested in September 11 anymore. And you know, you're you're not really adding any value to what we do, so we're going to phase out your job. Yeah, nobody was interested in September 11. And three years later, we had a number one New York Times bestseller, but anyway, your face yeah, so I ended up opening the Michael Hinkson Group Inc, and working out of home, and I've been doing that ever since. I enjoy working in an office. But I can work at home and I can, I can adapt. So my exposure to people and working not at home is when I travel and speak and get to go visit people and interact with them and so on. So it works out
 
<strong>Kent Lewis ** 51:05
that's, that's fantastic, congratulations. That's awesome.
 
</strong>Michael Hingson ** 51:10
It is, it is, you know, sometimes a challenge, but it works. So for you, what is your philosophy? You obviously do a lot of giving back to the community nowadays, is that something that has kind of grown over time, or you always had that? Or what's your philosophy regarding that?
 
<strong>Kent Lewis ** 51:29
So I I believe that, as I mentioned, I believe earlier that learn and return us. I believe that you should giving, giving back your entire life, as soon as you're able to, in whatever way. And so I, you know, when I first moved to Portland, I barely knew anybody. I was volunteering at this local neighborhood house where it was, you know, as tutoring this kid, and ironically, in math. And I'm terrible at math. Then I went to Big Brothers, Big Sisters for a while, and then I for the last 19 for last 25 years, I've been a volunteer, and for eight or nine of those years, I was on the board of smart reading. It's a, it's a, it's not a literacy program in that you're not teaching kids to read. You're teaching kids a love of reading. So you just sit with, you know, title, title, one school kindergarteners in an area near you, and you sit and read with them for 10 to 15 minutes, that's it. And it's a game changer, because some of them didn't own any books. And then they get to take books home with them, you know, like scholastic style books. So anyway, I I decided, of all, like I have friends, that their their passion is pets, others, it's like forests or planet or whatever. To me, I think I can, I can solve all of those problems if I invest in children, because they're shaping our future, and we can put them on a trajectory. So for instance, statistically, prison capacity is based on third grade reading levels in blue. So if you're if you can't learn to read, you can't read to learn, so you need to have a be a proficient reader by third grade, or you're left behind, and you're more likely, 10 times more likely, to be in the system, and you know, not in a good way. So I realized, well, if I can help these kids with a love of reading, I was, I was slow to learn reading myself. I realized that maybe we, you know that one kid that you find a love of reading, that finds books they love and is inspired by the books and continues to read and have a successful educational career, then that's that person may go on to solve cancer or world hunger or whatever it is. So that's kind of how I look at so that's my theory in general about giving. And then specifically my passion is children. So that's kind of my thing, and I think there are a lot of different ways to do it. Last night, I was at my wife's auction or the fundraiser for her nonprofit, which is around the foster system. It's called Casa court, important court, court appointed special advocate. So these kids in the foster system have an advocate, that that's not a lawyer or a caseworker, you know, by their side through the legal system. And I think that's a fantastic cause. It aligns with my children cause. And I was, I had seven my parents fostered seven daughters, you know, Daughters of other people, and the last two were very that I remember were transformative for me as an only child, to have a sister, you know, foster sister that was living with us for, in one case, two years. And it was invaluable and helpful to me. She helped me find my love of reading, helped me learn my multiplication tables, all that things that your parents might be able to do, but it's so much cooler doing with somebody that's, you know, I think she was 17 when she moved into our house, and I was, like, nine, and she was so helpful to me, so inspiring. So in a nutshell, that's, that's what we're talking about
 
</strong>Michael Hingson ** 54:55
when you talk talk about reading. I'm of the opinion and one of the best. Things that ever happened to reading was Harry Potter. Just the number of people, number of kids who have enjoyed reading because they got to read the Harry Potter books. I think that JK Rowling has brought so many kids to reading. It's incredible.
 
<strong>Kent Lewis ** 55:14
Yeah, yeah. 100% 100% I Yeah. I think that even you may, you know, you may or may not like rolling, but I as a person, but she did an amazing thing and made reading fun, and that that's what matters, yeah, you know,
 
</strong>Michael Hingson ** 55:33
yeah, well, and that's it, and then she's just done so much for for children and adults. For that matter, I talked to many adults who've read the books, and I've read all the books. I've read them several times, actually, yeah, now I'm spoiled. I read the audio versions read by Jim Dale, and one of my favorite stories about him was that he was in New York and was going to be reading a part of the latest Harry Potter book on September 11, 2001 in front of scholastic when, of course, everything happened. So he didn't do it that day, but he was in New York. What a you know, what a time to be there. That's fantastic. But, you know, things happen. So you one of the things that I've got to believe, and I think that you've made abundantly clear, is that the kind of work you do, the PR, the marketing, and all of that kind of interaction is a very time consuming, demanding job. How do you deal with work and family and make all of that function and work? Well,
 
<strong>Kent Lewis ** 56:41
good question. I, I believe that that the, well, two things you have to have, you know, discipline, right? And so what I've done is really focused on managing my time very, very carefully, and so I have now keep in mind my oldest, I have three kids, one's graduating college as a senior, one's a sophomore who will be a junior next next year, and then The last is a sophomore in high school, so I'm there at ages where two are out of the house, so that's a little easier to manage, right? So there's that, but similarly, I try to maximize my time with my youngest and and with my wife, you know, I built in, you know, it was building in date nights, because it's easy to get into a rut where you don't want to leave the house or don't want to do whatever. And I found that it's really been good for our relationship at least once a month. And so far, it's been more like almost twice a month, which has been huge and awesome. But I've just intentional with my time, and I make sure 360 I take care of myself, which is typically working out between an hour and an hour and a half a day that I'm I really need to work on my diet, because I love burgers and bourbon and that's in moderation, perhaps sustainable, but I need to eat more veggies and less, you know, less garbage. But I also have been at the gym. I go in the Steam Room and the sauna, and I'm fortunate to have a hot tub, so I try to relax my body is after my workouts, I've been sleeping more since covid, so I work out more and sleep and sleep more post covid. And because I'm working from home, it's really I find it much easier to get up and take breaks or to, you know, just to manage my time. I'm not traveling like I used to, right? That's a, that's a big factor. So, so anyway, that's, that's kind of my take on that. I don't know if that really helps, but that's, that's kind of where I'm at.
 
</strong>Michael Hingson ** 58:59
The other part about it, though, is also to have the discipline to be able to be at home and work when you know you have to work, and yeah, you get to take more breaks and so on, but still developing the discipline to work and also to take that time is extremely important. I think a lot of people haven't figured out how to do that
 
<strong>Kent Lewis ** 59:19
right exactly, and that is so I do have an immense amount of, I do have an immense amount of, what would you say discipline? And so I don't know, yeah, I don't have that problem with getting the work done. In fact, my discipline is knowing when to stop, because I get into it, and I want to get things done, and I want to get it off my plate, so I tend to do sprints. But the other lesson I have from covid is listening to your biorhythms. So, you know, we're a time based society, and we look, you don't want to be late for this and that I you know, that's great, fine. But what's really more important in my mind is, um. Is to, is to be thinking about, is to let your body tell you when it's tired, if and and more importantly, is to not stress about in the mornings when I wake up early. By that, I mean between four and 6am before I really want to get up at 630 and I just if I'm awake, then I'll write stuff down to get it out of my head, or I will just start doing my start my day early and and not stress about, oh, I didn't get enough sleep. My body will catch up, yeah, it will tell me to go to bed early, or I'll sleep better the next day, or whatever it is. So that was important, and also to learn that I'm most I can get a lot of tasks done in the morning. And I think bigger picture, and that's what, that's why I wake up early, is all the things I need to do that I forgot. I didn't write down or whatever, and I think of them at between four and 6am but the other is that I do my best writing in the afternoon, like between four and six. So I told my, my wife and my, you know, my my kids, you know, my first figures out when they were both in the House. I was like, I may be working late, jamming out an article or doing whatever right before dinner, or I might be a little late. Can we can wait for dinner for a little bit? They're like, Yeah, that's fine. We don't care, right? So, but normally I'd be like, I gotta get home because it's dinner time. But now that I'm already home, I just keep working through, and then, and then, oh, I can take a quick break. But my point is, they're totally adaptable.
 
</strong>Michael Hingson ** 1:01:27
But you communicate, yes, communication issue is key. Is key, absolutely. That's really the issues that you do communicate.
 
<strong>Kent Lewis ** 1:01:36
It's all about setting expectations. And they had no expectations other than eating dinner. And we've been eating dinner later. Just, just a natural evolution. So it's not, it's not even an issue now, because I don't want to, I don't want to, what, right? What? Late at night, I just found it late afternoon, I just in a zone. Anyway, yeah, you listen to your body, and I'm way less stressed because I'm not worried about, oh my god, I have to get to bed at a certain time or wake up at a certain time. It's like, just kind of run with it, you know, and and go from there. So what's next for you? What's next? So I want to shift from going from speaking for free to speaking for a fee. There you go. And the re the reason why is I never asked for, and I'd even waive, you know, honorarium or pay because I got more value out of the leads. But now that I don't have an agency to represent, two things. One is, I want to get paid to do my employee engagement retention talks, because it's I'm getting great feedback on it, which is fun. But I also am being paid now by other agencies, a day rate, plus travel to go speak at the conferences. I've always spoken on that like me and want me and I just represent. I just changed the name that I'm representing. That's it, you know,
 
</strong>Michael Hingson ** 1:02:56
well, and there's value in it. I realized some time ago, and I keep having occurrences that verify it and validate it, that in reality, as a speaker is I have a brand and that is worth something. And I find that the organizations that don't want to pay anywhere near the amount I really want, that want to just pay a little tiny bit, are probably the hardest ones to work with, because they're so demanding in very strange ways. Now, at the same time, what I always tell people is, I'll work with budgets, but I'm not going to work for a fee that isn't going to allow me to be able to put some money in the bank. So $1,000 including expenses won't work.
 
<strong>Kent Lewis ** 1:03:43
Yeah, exactly, exactly. So, yeah, that's where, that's where we're at. So, yeah, yeah.
 
</strong>Michael Hingson ** 1:03:53
Well, cool on the same page. Well, yeah, well, so if people want to reach out to you, how do they do that?
 
<strong>Kent Lewis ** 1:04:00
They can find me at Kent J <a href="http://lewis.com" rel="nofollow">lewis.com</a> or please connect with me on LinkedIn. I'm literally my my LinkedIn address is literally slash Kent Lewis, like, I'm one of the first, you know, million, or whatever, early adopter of LinkedIn. So I've got a killer, you know, URL,
 
</strong>Michael Hingson ** 1:04:17
k e n t Lewis there, yes. Well, great. Well, I really am glad that we had a chance to do all of this. It's been not only fun, but I've learned a lot, and I've had a chance to talk with an interesting person. And if you want to do it again, we can always do it again and come up with more things to talk about.
 
<strong>Kent Lewis ** 1:04:36
That sounds great. It's been a pleasure. Thank you so much for having me. Well,
 
</strong>Michael Hingson ** 1:04:40
thank you, and I want to thank all of you for listening and watching us today and wherever you are, please give us a five star rating. We appreciate that, and also any input and reviews that you want to give I'd like to hear from you personally. Feel free to email me at Michael, at Michael H i@accessibe.com Com. Accessibility is A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and both Ken for you and all of you out there listening, if you happen to know anyone who you think ought to be a guest on our podcast. Love to hear from you, and love the introductions. We're always looking for people so that we can all find out that we're more unstoppable than we think we are. But again, Ken, I want to thank you for being here. This has just been really fun, and I appreciate your time. Thank you so much. Talk to you soon.
 
**Michael Hingson ** 1:05:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable PR Expert and Entrepreneur with Kent Lewis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0e6a53f0-6392-4909-b0ab-bb43795e52f1.mp3?source=rss&amp;ext=asset.mp3" length="97641699" type="audio/mpeg" />
<itunes:episode>363</itunes:episode>
</item>
<item><title>Episode 362 – Unstoppable Customer Experience Influencer with Donna O’Toole</title>
<guid isPermaLink="false">https://pinecast.com/guid/cc702a13-3036-45b5-a6d6-3b78baae5096</guid>
<pubDate>Sat, 16 Aug 2025 10:00:04 -0000</pubDate>

<itunes:duration>01:04:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3fca608a-b9c8-4442-98d2-51f0e36fd1aa/UM362-Donna_O_Toole-Coverart.jpg" />
<description><![CDATA[<p>Did you know that there is a whole industry around the concept of helping deserving people and organizations to receive recognition through winning awards? In this episode we meet and get to know one of the foremost experts in this industry, Donna O’Toole. Donna grew up in the South of England in a real castle. At the age of 16 her family conditions changed, and she had to go to a home with four other girls who also lost their family arrangements. Donna had to go to work although she had wanted to go to university. Eventually she did get to earn her degree.
 
Donna studied linguistics and found ways to use her growing knowledge of the field. Eventually she discovered the value of recognition and how helping people and companies gain recognition made them better for the experience. She began working to help people and companies earn awards. She will tell us about this fascinating subject and why earning awards is important. She gives us statistics about how after working to win awards and the subsequent recognition sales and overall exposure usually grows.
 
 
<strong>About the Guest:</strong>
 
Donna O’Toole is an award-winning entrepreneur, international awards judge, and bestselling author of WIN! – the ultimate guide to winning awards. She’s also the founder of August Recognition, a global leader in awards strategy and part of the Dent Global group, helping purpose-driven entrepreneurs stand out, scale up, and make a meaningful impact.
 
Named one of the Top 25 Customer Experience Influencers in the world, Donna has transformed the visibility and credibility of hundreds of businesses - from start-ups to FTSE 100 giants - by helping them win the recognition they deserve. Her clients span global brands, high-growth entrepreneurs, and inspirational leaders across every industry.
 
Donna is renowned for her outstanding success rate in the most prestigious awards in the world, including The King’s Awards for Enterprise. She’s passionate about the true value of awards - not just the trophy, but the trust, authority, and growth they generate.
 
Now, Donna is taking her mission even further. Together with her business partner and Dent Global co-founder Daniel Priestley, she’s launching a pioneering new AI venture that’s transforming the awards industry - making it safer, simpler, and smarter than ever for people to find, enter, and achieve the awards and recognition that matters.
 
<strong>Ways to connect with Donna:</strong>
 
<a href="https://www.augustawards.com/" rel="nofollow">https://www.augustawards.com/</a> - to get a free copy of my book: Win! and to get a Free awards list</p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/donnaotoole/" rel="nofollow">https://www.linkedin.com/in/donnaotoole/</a></p>
<p>Instagram: @donnaot
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:17
Well, hi everyone, and welcome to another episode of unstoppable mindset. I am your host, Michael Hingson, and I think we'll have some fun today. We get to talk to Donna O'Toole, who is over in England, and she has a very interesting story to tell and a profession that she works at regarding awards. We'll get to all that in a bit. I don't want to give it all away, because it's more fun to listen to Donna tell it than it is to listen to me tell it. No one has ever said that I'm boring, but nevertheless, I always think that the people who come on the podcast are much more fun and interesting than I so I can't I can't argue with that, and of course, that's my job to make sure that happens. But anyway, here we are once again with unstoppable mindset. And Donna, I want to welcome you and thank you for being here.
 
<strong>Donna O'Toole ** 02:09
Thank you. It's great to be here with you. Michael, thank you.
 
</strong>Michael Hingson ** 02:13
And it's what about 930 in the evening? Or no, it's up 737
 
**Donna O'Toole ** 02:17</p>
<ol>
<li>Well, it's
 
<strong>Michael Hingson ** 02:19
after dinner. Yeah. Well, thank you for being here. And we're, we're really glad to have the opportunity to do this. And so I'd like to start, it's so fun to always start this way. Tell us sort of about the early Donna growing up and all that. Ah, okay.
 
</strong>Donna O'Toole ** 02:35
Um, okay. So, well, I don't tell very many people this actually so secret. One for you, Michael, I actually grew up in a castle, which makes me sound like I lived in a fairy tale, but I didn't. It was definitely not a fairy tale, and I'm not a princess, so I'm sorry to disappoint anybody.
 
<strong>Michael Hingson ** 02:54
Well, what was it like growing up at a castle?
 
</strong>Donna O'Toole ** 02:59
It was, you know what? It's one of those things that when you're an adult, and you look back, you realize how amazing you were, it was, and how lucky you were. But when you're a child, it's just all, you know, isn't it? So, yeah, we were very lucky. I grew up in a town called Arundel, which is in the south of the UK. It's a very historic town, and the reason that I lived there was because my stepdad was the head groundsman at the castle, so he looked after all of the grounds for the Duke of Norfolk. And yeah, it was a it was a wonderful place to live. We used to be naughty and run around and go hiding in nooks and crannies that we shouldn't be. However, I was permanently petrified that there was ghosts and bats and all sorts of things like that.
 
<strong>Michael Hingson ** 03:48
So were there ghosts?
 
</strong>Donna O'Toole ** 03:49
Yes, definitely, certainly, they were making noises like ghosts, and we couldn't identify what they were. So, yeah, there's a few stories around that castle. Actually around I think there's a ghost of a lady in one in the library, and there is a ghost of a Labrador, actually, that people talk about seeing there as well. So I'm sure they were friendly.
 
<strong>Michael Hingson ** 04:14
Did you ever see any ghosts?
 
</strong>Donna O'Toole ** 04:16
I think I convinced myself that I did. On many occasion, my bedroom window looked out over Arundel Cathedral, which is was lit up at night, which looks very spooky. I used to be terrified to look out of the window at night, in case I saw something I didn't want to see.
 
<strong>Michael Hingson ** 04:36
So was the castle drafty and cold in the winter?
 
</strong>Donna O'Toole ** 04:40
Yes, definitely very stone and cold. And we had a ray burn. It's called, it's like an auger type thing where you just, you sort of heat up the kitchen by heating up this oven thing. Yeah, I remember putting wood in it. I remember that,
 
<strong>Michael Hingson ** 04:56
wow. Well, that was kind of fun. So how long did you. Live in the castle.
 
</strong>Donna O'Toole ** 05:00
So I lived in the castle until I was 16, and then her life took a bit of an unexpected turn at that point, and we had a difficult family breakdown that resulted in myself being actually taken into care for a while, so I didn't get to I did. I did finish school and finished my GCSEs exams as they were, but it did mean that I didn't get to continue on my education at that point, as I needed to earn some money and learn how to look after myself. So at 16, I was living in a home with four other girls who were in similar situations to me, which is girls who's through no fault of their own, their families couldn't look after them anymore. And we learned to, you know, live and survive and get through life together. And it was a great adventure. There was ups and downs, for sure, but actually at that point, I needed to get some work, and I also wanted to continue studying, so I ended up becoming an apprentice dental nurse, and that is where I started. And I never expected to go there. Wow.
 
<strong>Michael Hingson ** 06:24
I guess, I guess it is an adventure, though. Yeah,
 
</strong>Donna O'Toole ** 06:27
Life is an adventure, and you've got to be ready for whatever it throws at you. That's what I say. And
 
<strong>Michael Hingson ** 06:31
I think that's a good way to put it. I think that life's an adventure, and I think that we can choose how to look at life no matter what happens, and either we can think things are positive and grow with whatever occurs or not. Yeah, 100% 100% and
 
</strong>Donna O'Toole ** 06:46
actually, if it wasn't for that part of my life, I don't think I would be here today, doing what I'm doing now. So it's, it's incredible how you can't predict where life's going to take you, but you do go on a journey. So I actually became a dental nurse. And then I got bit bored of that, and my brain was always active, trying to think of something new to do. And I spotted a gap in the market for at the time dentists had there was just this legislation that changed that meant that dentists always had to have a nurse or a chaperone in the surgery with them, whereas before they hadn't had to have that. And so what was happening was you had all these small dental practices whereby the the dentist couldn't work if their nurse was on holiday or off sick or on maternity leave or something. So I spotted this gap in the market to be to start a dental nurse agency to fill those gaps, if you pardon the pun, and and to actually go all over Sussex and support the practices that needed help. So that was at the age of 19, I started my first business, and yeah, it was a great
 
<strong>Michael Hingson ** 08:00
success. I was just going to ask how successful it was.
 
</strong>Donna O'Toole ** 08:03
Yeah, it was great, and I really enjoyed it. And I got to know so many people. I trained nurses, which I really enjoyed as well. So I developed myself whilst I was developing them, which was great and and then after that, I I stopped that business and handed it over to some good friends who were brilliant nurses to have my children and to take a little break while I have my two daughters.
 
<strong>Michael Hingson ** 08:27
Now, did you ever get to university or college?
 
</strong>Donna O'Toole ** 08:31
Yeah, so then had my girls, and still I've got a very busy brain that needs a lot of occupying. So I thought, right, what can I do now? I've got two children under the age of four or five. I know I must need something else to do, so I decided to go back, finally, to university, and I studied linguistics, so English language linguistics at the University of Sussex in in the UK. And interestingly, it's incredible, because during that part of my life, I absolutely loved every part of it. I was really passionate about English, and as a child, I'd wanted to be an English teacher, but because my life had gone on a different path, it wasn't something that I'd been able to do. But actually, during that time, I studied large language models and computer mediated communication. And it just absolutely blows my mind that through making that decision and then further decisions later down the road, I'm actually now launching a company that is AI based that is containing large language models. So it's really, like, amazing how you can connect the dots in your in your journey.
 
<strong>Michael Hingson ** 09:45
And of course, you're calling it Donna GPT, right? I had to. I
 
</strong>Donna O'Toole ** 09:51
love it. I'm Michael. I am definitely calling it that now.
 
<strong>Michael Hingson ** 09:56
Well, that's, that is cool though.
 
</strong>Donna O'Toole ** 09:58
Yeah. So when I. Actually completed my degree. I came out of that and thought, right, well, I need to do some work now. And I started writing for businesses. I'm quite a business writer. I'm a real aura of people who can write fiction. I think that's incredible, yeah, but I'm definitely on the factual side. So I started business writing. Then I started, just by coincidence, started writing award entries for some businesses. I then started working with another awards agency, and I really saw, then the power of how awards and recognition helped people to reach their potential in business and in life, and so that then took me on my next journey.
 
<strong>Michael Hingson ** 10:47
Well, awards are, are interesting. And of course, we hear about awards for all sorts of things, but tell me more about the power of awards and where they where they can fit into society.
 
</strong>Donna O'Toole ** 11:00
Yeah. So, so we work from I work with business awards, so generally speaking, so even back then, it was sort of working with entrepreneurs, or entrepreneurial businesses, or even big brands, whereby they wanted to recognize their achievement and they wanted to raise their profile, so they needed to raise brand awareness, perhaps around what they do, their services, their products, and what's always quite I find quite interesting about awards is people who've never been involved in awards tend to come into them with quite skepticism, which is understandable. It's not a regulated industry, so you do have to be a bit skeptical and do due diligence around what awards you're entering. But they come into them with skepticism about themselves and actually whether they have what it takes to win. And very often, what I found was they did have what it takes to win, they just didn't have know how to communicate it in a way that others could understand that they had what it took to win. So my job, as I see it, is to really support them, to communicate their story, their data, their evidence, everything that they're doing, and turn that into a proposition that demonstrates why they would be exceptional at what they do, or their team is exceptional, their brand is exceptional, so that They can stand out in awards.
 
<strong>Michael Hingson ** 12:21
So it's almost like you're helping to train potential award recipients to respect what the awards are and what they do. Yeah,
 
</strong>Donna O'Toole ** 12:31
it is always understanding what they're looking for, what the criteria is, and how they can stand out against it. But also, you know, most people who are involved in a business, whether you're running a business or whether you're a part of a team or you're a manager, we don't have the time to stop and look back and think, wow, what have we done over the last year? What have we achieved? What you know, what's really standing out about us? We just don't give ourselves that time. So recognition and awards is a really good opportunity to stop and look back and celebrate together the development journey that you've been on in your business and and motivate your team and the people around you to do even more because you're recognizing it
 
<strong>Michael Hingson ** 13:13
well. So how did you actually get involved in doing awards in the first place? What that's a pretty unique sort of thing to take on.
 
</strong>Donna O'Toole ** 13:23
Yeah. So it was kind of a journey from starting out in business writing and then moving through into doing a few award entries, and then that became more and more, and then I worked for another organization. And then in 2016 I decided the time was right to launch my own company and to start supporting more people with awards. I was, had already been involved with the industry, so I was very well supported by some great awards in the industry. And so yeah, I I started my new business, and that was called August recognition. And because I'm a linguist, I like words that have extra meanings. And August actually means in its second sense of the word, when you're not using it as the month actually means respected and admired. So in my mind, I had started an agency that enabled people to be respected and admired for what they did, and help them raise their profile that way. So
 
<strong>Michael Hingson ** 14:24
you don't really hear a lot about the industry of helping people get awards, but I gather it's probably a fairly substantial industry around the world.
 
</strong>Donna O'Toole ** 14:35
Yeah, it's 10 billion pound industry in the awards industry in itself. It's 2 billion just in the UK. So yeah, it's a big, big industry. There's so many events connected to awards. There's so many different processes. So yeah, and there's, if you imagine, every different industry there is in the world there's awards for it. I dare you to find an industry where there's not an award. Yeah. Even,
 
<strong>Michael Hingson ** 15:02
I'm sorry, even, even AI. And that's pretty even AI, yeah, yeah. And so when AI starts generating its own awards, then we can probably worry a little bit,
 
</strong>Donna O'Toole ** 15:13
yeah, we're eating ourselves, yeah?
 
<strong>Michael Hingson ** 15:17
But still, it's, it's a fascinating, well, topic and industry to talk about, because I'm sure there's a lot to it. Of course, like with anything, there's also a lot of politics and all that sort of stuff, but, but it must be a fascinating industry to to be a part of and to see when you help somebody get an award. How does all that work? Yeah, so
 
</strong>Donna O'Toole ** 15:42
usually, well, we work with businesses from the smallest business in the world right through to the biggest business in the world, literally. And what I really love about the whole process is you, you as a small business, you can use the same strategies, you can enter the same awards as the biggest businesses can and you can win. So what I really love is that you you don't have to be a certain size, you don't have to be a certain type of business. You just need to be having an impact in some way on something, and then be able to tell It and Prove It, essentially.
 
<strong>Michael Hingson ** 16:19
So how do you as a person in the industry make your money or earn your money as part of all of this? So
 
</strong>Donna O'Toole ** 16:26
we work with clients who are looking for recognition. So for example, a brand may come to us and say, you know, over the last couple of years, we've done some great learning and development projects. We've trained our teams, we've digitized our processes, we've done all of these great things. We'd love to recognize the people that have worked so hard and really, you know, give them the recognition that they deserve. So we will then look at their project, look at their business. You know, what kind of impact has that had on it might be internally. It might be that it's had a great impact for their customers. It might be it's had a great impact for the impact. For the employees. And then we'll look at all of the data around that, and we will create, we will research which are going to be the best awards to recognize them, which criteria they match, which categories they match, and then essentially, we'll support them to execute all of the work that needs to go together to go into the awards process. Someone's once said to me, did you ever think you'd be running a business where you're basically writing exams every single day? Yeah, it's a bit like that. Fortunately, I don't do the writing anymore so, but yeah, I kind of love it.
 
<strong>Michael Hingson ** 17:36
Yeah. Well, it seems like it would be sort of your your writing exams every day, or you're involved in helping to prepare people for the exams.
 
</strong>Donna O'Toole ** 17:45
Yeah, it's very analytical from looking at what's been achieved, but then it's all about communication and how you're going to deliver that to the awards process. And it's all about finding the right awards that are going to give them the right recognition, that's going to really have a return on investment for the motivation of the team, for the brand awareness, whatever it is that their goals are, that they're hoping to get to.
 
<strong>Michael Hingson ** 18:06
Well, so awards in general, it seems to me, create a lot of recognition. And you say that recognition has the power to make people unstoppable? Tell me a little bit more about them. What that means to you? Yeah,
 
</strong>Donna O'Toole ** 18:24
absolutely. Um, something I call awards imposter syndrome, which is where, you know, often, and this typically is with entrepreneurs and smaller businesses. They they'll come to us and say, you know, I'd really love to get some recognition of my brand, but I really, I think we we're doing enough, or don't know if we're worth it or we could really stand out. And actually, you know, what we want to do is make them unstoppable. We we want them to see where all the power is in what they're doing and how they can make a difference in the world. So we will go and discover all of that about their business, and then help them to communicate it in a way that even now they can see what they're doing is brilliant. And then through that recognition, there's a lot of research to show the amount of motivation that awards bring to people, even more so than even a pay rise, you know. So through that recognition, it makes them feel more able. I always say to people you know, don't think about business awards right now. Think about the awards that you won when you were a child. Think about when you were at school and you entered awards in the swimming competitions or dancing competitions. Someone want someone told me today they won a competition for the best recorder player. I said I thought, I thought we had to ban recorders. But you know, when you got that recognition as a child, we didn't think, Oh, my goodness, I'm you know, do I really deserve it? I'm so shy. Let's not tell anyone about this recognition. We loved it, and it enabled us to go on and do more. So we want to do okay, we won that swimming competition. Let's do another swimming competition. Let's really learn our craft and do more and more of what we do better and better. Her and I liked people to try and think of that feeling that they had then and bring that into now with their business. You know, don't be humble about what you're doing, because the more that you can shout about your success, the more that you can help other people to achieve success through what you're doing, and the more you've got a platform to shine a spotlight on something that you believe in and that you want to make a difference in the world about. So, you know it, I call that, I say to people, you know, if you're feeling like a bit of an imposter about awards, one of the best things you can do is to create what we call a who wins when you win campaign. And what that is, is sort of putting a stake in the ground and making a pledge to say, when we win this award, we are going to go and do this great thing, and it might be we're going to go and do a team beach clean together. We're going to mentor some people. We're going to celebrate as a team and go out for the day, or we're going to plant some trees. You know, it could be anything that means something to you, but it's a really good opportunity to seal that recognition with something that reminds you that you are worth it and really helps you get over that imposter syndrome and celebrate your achievement.
 
<strong>Michael Hingson ** 21:14
I assume you also run into the other side of that, which are the people who just think by definition, because they are, whoever they are, they must deserve awards, whether, yeah, must be a lot of that. Yes. So
 
</strong>Donna O'Toole ** 21:27
a while back, because I'm a linguist, I interrogate language all the time. I can't help it. And I would look at, I judge a lot of award entries all from around the world. Judge the leading competitions in many countries. And I would look at these award entries, and I could tell what the person was thinking when they're writing the entry, as they're coming as you're reading it. And I developed these 10 personas of different types of people that enter awards. And so we've got everything from the imposter to the ostrich who wants to hide their head in the sand to the bridesmaid who's always the always, never quite makes it to the podium. And one of those actually is the peacock. And the peacock is the one who thinks they're going to win everything, and does come across like that, but isn't great about taking the feedback when they don't win.
 
<strong>Michael Hingson ** 22:20
Yeah, that's really the issue, isn't it? Right? It's they don't take the feedback, and they don't change what they do and why they do it and how they do it, to be a little bit more humble in what they're all about.
 
</strong>Donna O'Toole ** 22:33
Absolutely, absolutely. We've also got an awards persona called the politician, and that's somebody who doesn't answer any of the questions, and all their numbers don't add up.
 
<strong>Michael Hingson ** 22:46
Now, I wonder what my cat would think about awards. I wonder dogs are humble, but I don't know that cats are necessarily,
 
</strong>Donna O'Toole ** 22:56
yeah, they've definitely got a bit more persona going on, haven't they? I don't
 
<strong>Michael Hingson ** 23:01
know if they necessarily would be interested in awards, because they tend not to want to stand up in front of public and do stuff. That's
 
</strong>Donna O'Toole ** 23:07
true, that's true. Yeah, they're kind of yeah, they're their own creature, aren't they? They are, aren't they? I don't think they think they need awards, actually,
 
<strong>Michael Hingson ** 23:15
yeah, that's right. They don't think they need awards. They think that everybody should just recognize them for who they are,
 
</strong>Donna O'Toole ** 23:20
I might have to add a new persona to my league now.
 
<strong>Michael Hingson ** 23:26
Well, you know, there's, there's value in that, but, but still, so you've, you've helped a lot of people with awards. I wonder if you have a story that you could share where they've received recognition and it just completely changed their lives and what they did and what they do. Oh,
 
</strong>Donna O'Toole ** 23:49
so many, so many of those. Yeah. So, I mean, let's think of an example. So a few years ago, I was working, actually, it was interesting. I was I was introduced by on email, just to a gentleman called Andrew, who I was introduced by the Department of Trade and Industry here in the UK, who said he's got a great story. He's got a great business. He's growing fast. We think he should win some awards. We should talk to you. And so I was like, great. Let's get on a call, Andrew. And every time we booked a call, he didn't turn up to the call. And I thought, oh goodness, you know, it's like three attempts at this call and it's just not happening. And I just emailed him and said, look, it looks like you. Maybe you're not interested in winning awards, so, you know, catch up with me if you ever get the chance. And he emailed me back, actually, this is in the introduction of my books. And he emailed me back, and he said, Donna, I'm so so sorry. I'm going through a really difficult time at the moment. His wife had cancer. His son was being bullied at school, and he was really struggling, and he'd started a business that would have grown very quickly, whilst also as a side hustle, while. Also doing the job, and he was quite overwhelmed. And I said, he said, you know, and he actually said, so if I can't even turn up for a call, how could I possibly win an award? So I said, Oh, my goodness, okay, let me, let's get together, and I'll let you know whether you can win an award or not. But this is a big award we're talking about, because he'd actually been recommended to enter what was the Queen's Awards for Enterprise. It's now the king's Awards, which is the biggest and most prestigious business award in the UK, if not in the world. And I said, let's, you know, you've been recommended for this. Let's, let's at least explore it. So I went over to his house. We had a coffee, I went through everything of his business, and I said, You know what I do? Think you've got what it takes, but I don't think you're in the right mindset to be able to manage so let us help you. So he agreed, we worked on that project, and a year later, because that's how long it takes, I was absolutely delighted. He won the Queen's awards for innovation, and it was game changing for him. And what I really loved about it was, it's a couple of things. So one is because he's a techie person, and he had launched it was a software product that he'd developed. He'd put the logo for the award on his website, and he measured the impact that that was making on his website, which is really useful for me to know, because often people don't do that. And he got came back to me in a couple of months later, and he said, in three months, his sales have gone up by 30% because of the impact of winning this award. And you know, when you're running a business and you're trying to run a family and you've got other things going on that are really important, you need your sales to go up without you having to work harder, because it gives you the free time. It gives you the ability to employ people to support you. It gives you then the time back with your family when they need you most. So I was absolutely delighted for him that it had an impact on him and his business that would enable him to actually have the time that he needed with his family and help them and support them. So that was something that was game changing in my mind, for, you know, for a really personal reason. And I was delighted he was happy to share that in in my book. Yeah, so that that was a lovely one.
 
<strong>Michael Hingson ** 27:14
So what is kind of the common thread? Or, how do you what is it you see in someone that makes them award winning, that that genuinely makes them award winning, as opposed to the politicians and peacock
 
</strong>Donna O'Toole ** 27:28
Okay, so what it is is they need to be making an impact in some way. And I think people tend to be quite fixated on on measuring or looking at their customer service, but I'm looking at their customer impact. So what their customer impact is that's something customer service is transactional, right? Customer impact is transformational. So what is it that you're doing that is making a difference or making life easier in some way for your customers? Or it is could be internal as well. So it could be your employees, for example, but generally it's impact. Now, with Andrew's story, the software that he developed, it was the first software that had the biggest ability to, I mean, I'm not a techie, so I'm probably describing this in the wrong way, the ability to display charts and graphs with the biggest amount of numbers. So we think, Okay, well, why is that important? Well, these are the graphs and the charts that are going into ECG machines in hospitals. These are going into universities to do research. You know? These are going into all sorts of things, stocks and shares. They're going into Formula One racing cars. There's so many, there's so much impact coming out from having designed that software that it's having an impact on us as humanity, and that's the kind of golden thread that you want in your award, is, what is the impact that you're having, and where can you show and prove that it's making a difference to someone, somehow, somewhere?
 
<strong>Michael Hingson ** 28:56
And I assume there are, we've talked about it, but I assume that there are a lot of people who are award winners who never, just never thought they would be, even though they're, they're perfectly capable and, oh yeah, they're deserving, but they, they don't, they're not doing it to seek the award. They're doing it to do what they want to do.
 
</strong>Donna O'Toole ** 29:18
Yeah, and they need, they need the recognition to shine that you know, 90% of businesses are small businesses now, and it's a very noisy world out there when you're trying to sell your products and services, you need to be able to do something that helps you to cut through and to get into customers minds and build trust. 85 Nielsen did a study 85% of customers now want to see credible awards on your website, on your products, before they will have the trust layer there to buy from you. What's really interesting is, years ago, we had, you remember when reviews came out? So Amazon was one of the first organizations to do reviews. I actually studied. Reviews and the mechanisms and language structures in them. And we all trusted reviews at the beginning, because, oh, great, you know, someone's going to tell us what their experience was of this thing, and we love it. And then as time went on and as the decades have progressed, we then learned not trust reviews, because it was like, Oh, hang on, they might be fake reviews, or, you know, that could be a competitor, putting a bad review on a competitor. So there's lots of reasons then not to trust reviews. So then we go, oh, well, what do we trust? Then we can't just trust what the business is telling us. We need something that's external, that's third party, and that's going to enable us to trust that brand. And then what we saw then is the pandemic happened, and we all went to shopping online. We all went to living online, and we all saw businesses fall apart and lose money who we never expected to because they didn't have the digital transformation turn around quick enough, or for whatever reason, there was a lot of businesses that suffered in the pandemic, and a lot thrived, and since that then, it was almost like awards and reviews together became even more important to all of us, because we needed something to help us to trust the brands other than, you know, the strongest referral, which is a word of mouth referral. So if you haven't had a word of mouth referral and you've gone online and you found something through a search, how do you know whether you can trust putting your money into that business to buy its products or services? So this is really where we come back to recognition, to say, Well, no, this is a this brand gives excellent customer service, or this brand is a great place to work. It really looks after its employees. So there's a huge amount of reasons now why businesses do awards to demonstrate they are trustworthy in so many ways like nowadays. You know, we live in a world where employees want to work for organizations that will look after them and that will treat them well, so that employees looking for jobs will go out looking for the businesses that have got a great place to work accreditation or award because it makes them trust that they're going to be looked after. Well,
 
<strong>Michael Hingson ** 32:08
it's interesting. Nielsen did a study back in 2016 regarding brand brand loyalty and disabilities, and what they found was that people with disabilities are at least 35% more likely to stay with an organization and buy from an organization that has done things like really taken the Time to make their websites accessible and to make their their environment welcoming to people with disabilities, because it is so hard to oftentimes deal with companies they're they're companies that that I deal with their websites. They're just not accessible, and they don't want to change, and it's not magic to make them accessible, but they don't, and then there are other companies that do, and I agree with the Nielsen study. It makes perfect sense, because the reality is, you're going to steal with companies that that really take the time to show that they value you being there, yeah,
 
</strong>Donna O'Toole ** 33:17
well, it's interesting, actually, because I've been looking at this in the awards industry and accessibility, and it's something that I'm passionate about as well. And so we've just written a white paper, we've just done some research, commissioned some research, and we've just written a white paper on accessibility and awards, because we want people to be recognized, whatever, whoever, whatever they do, it shouldn't be saved for anyone who isn't, you know, doesn't have a disability or can't access their forms. You know, it should be open to absolutely everybody. So we've been looking into that now and seeing, you know, what is it that we can do to influence the industry to be more accessible and to really share recognition for all?
 
<strong>Michael Hingson ** 33:59
Yeah, well, and, and it's important, I think, to do that, because there have been enough statistics to show that roughly 25% of the population has some sort of a disability in the traditional sense of the word. Now, I have a different view than that. I believe that everyone on the planet has a disability, and for most people, their disability is you're light dependent. You don't do well in the dark, and if suddenly you're in a building and the power goes out or whatever, you scramble around trying to find a light source or a smartphone or a flashlight or whatever. But the reality is that all those light sources do is cover up your disability. On the other hand, I do recognize that there are people. We're in a minority by any standard, because we are, we are not the traditional, if you will, person. We do tend to be blind, or we tend to be deaf or hard of hearing, or we tend to be low vision, or we don't walk, and there are fewer of. Less than there are of the rest of you light dependent people, and so you don't recognize the disability that's there. But it's, it's important, I think, for people to recognize it. Because in reality, when people suddenly realize, Oh, I've got my own challenges, then you get to be more aware of and want to, at least a lot of times, think about ways to make the world a more inclusive place overall.
 
</strong>Donna O'Toole ** 35:27
I think that's such a great way of looking at it, and it really helps immediately. I couldn't see exactly what you you're saying is, yeah, 100% as soon as the lights go out, I'm completely incapable of knowing what to do next. So, yeah, you're absolutely right.
 
<strong>Michael Hingson ** 35:44
Yeah, it is. It is one of those things that we just don't deal with enough. But nevertheless, it's, it's there. So there, there are a lot of reasons to to deal with access, and that's why I work with a company called accessibe that has been they started smaller and narrower in scope, but they have become very robust in doing things to make the internet a more inclusive place. And so one of the things that they've learned is you can't do it all with AI, although AI can help. And so there are so many things to be done, but the reality is, there are a lot of different kinds of disabilities that really need the Internet to and website creators to pay attention to their needs, to make sure that they, in fact, do what's necessary to make the web accessible to those people. It's a challenge.
 
</strong>Donna O'Toole ** 36:40
It is, and we're going through that challenge at the moment, actually. So I'm just launching a new business, and it's called, it's an AI platform that's going to enable people to do exactly what we do as an agency, find, enter and win awards, but on a platform that is accessible to everybody. So it's aI enabled. But obviously, as you exactly say, that's not the end of the story. So there's a lot of work to do, and we're doing lots of research to find out what we need to do to make sure that that is accessible to everybody, because we want to enable more people to have a good chance of getting the recognition they deserve through a platform that enables them to do that, rather than perhaps miss out on really vital recognition that could help to promote what they do just because they can't access it.
 
<strong>Michael Hingson ** 37:31
Yeah, well, and it happens way too, way too often. Yeah. And it's not like it's magical to make the web more inclusive. It's just that a lot of people don't know how to do it. Although the information is readily available, they just don't consider it a priority.
 
</strong>Donna O'Toole ** 37:48
Yeah, absolutely. So yeah, we're really putting this front and center. My business partner is Daniel Priestley. He's just been on the driver CEO actually talking about the AI side of it. So together, we're really working at trying to join all the dots so that we get all the right technologies in there and ways of working. So I'll be getting you beta testing that. Michael,
 
<strong>Michael Hingson ** 38:14
absolutely. And if there's any way to help, I am very happy to help. Thank you. So Don't, don't hesitate to reach out. So we will. We've now said that publicly for the whole world, that's all right. So what do you say to the person who says winning an award is just not for
 
</strong>Donna O'Toole ** 38:33
me? I think often, you know, I was thinking about this earlier, actually, and I was thinking, you know, there's different things that we're all in favor of and all not in favor of most of the time, when I come across people who say a winning awards is not, for me, is they either haven't been involved in an awards process before, or they feel a bit shy of it and like a bit of an imposter. And, you know, it's a risk, isn't it? You're putting yourself up to be judged, ultimately. So it does take a bit of courage, and it takes a bit of reflection. So, you know, I say, Look at what impact you're having, you know, go away and see, have you got impact on your customers? Somehow, have you got impact on your community? Somehow? It doesn't all have to be about transactional business. It could be that actually you're doing something great for the environment or sustainability or for a community source or for charity, you know, so what are you doing that's making a difference, and it could recognition help you to do more of that? Could it give you the spotlight to enable you to do more of that purpose? Because if it could, then why not, you know, why not do it and get some recognition?
 
<strong>Michael Hingson ** 39:36
Yeah, well, and that makes sense. And but some people may still just continue to say, well, I don't really think I've done that much, and so it isn't for me.
 
</strong>Donna O'Toole ** 39:47
Yeah, absolutely. And you'll always have people who don't want to do everything at the end of the day, you know, it's probably, realistically, it's probably, you know, the top 10% of businesses that are looking to win awards because they're already in that zone or. Where they're, you know, they're growing, they're they're trying to transform. They're always jumping on the next best thing. So, you know, it's a good way to benchmark ourselves as well, and to say, you know, how can I progress this year? Well, what would it take for me to win this particular award? Let's say, let's have a look at what it would take, and let's see if we can get to the business, to that stage, because that way you can develop the business first, before you even think of entering the award, so that you have got the impact, and you have got, you know, all the right things to show that you're making a difference.
 
<strong>Michael Hingson ** 40:31
Yeah, and you brought up a point earlier, which I think is extremely interesting, the whole issue of awards and reviews, one of the things that I do when I'm looking at buying a product that I'm not overly familiar with is I love to look at the worst reviews for the product. Yeah, they're the most fun, because you find out really quickly. If you look at those reviews, you find out whether the person really knows what they're talking about or not and whether they really got good arguments. And I find that the people who give the bad reviews generally are, are not, are not necessarily, really giving you substantive information that you can use.
 
</strong>Donna O'Toole ** 41:15
Yeah, exactly. That's often the way I am. I actually studied reviews, and I looked at the different language structures and reviews of different retail stores, and how, how the the language that the people used in their reviews influenced the buyers. And it was really funny, because this is back in the days. This is just when I was at university. I was doing my dissertation, and it was what we were looking for. What I was looking for was what represent, what people felt represented good value for money. Because no matter how much money you've got, whether you've got a pound to spend or 1000 pounds to spend, you just want to get good value for money for what you're spending. So it doesn't really matter how pricey the product is. It matters your perception of good value for money, and that's essentially what tends to come across in a review, even if people don't say it is whether they think it's good value for money or not, whether it's the brand or the actual product. And it was really funny, because I did this whole study, and I came up with a structure that retailers should use to give to their reviewers to then put the review in in the most helpful way possible for the people then looking at the reviews who want to purchase the product, and I it was great, and I was really happy with it, and got first class and all of that. Anyway, a while later, I bought a coat from a store called Debenhams in the UK, which is now only online. But I bought this coat, I wrote a review and put it on their website. And it was quite the early days of reviews. Still, two days later, Debenhams called me, and I couldn't believe it, because when you had to leave your review, you had to leave your name and number, and it was like, I said, it's a very new thing then. And they actually telephoned me, and they said, Hello, we want to say thank you for your review that you left about this coat, and I still have the coat. And because, because of your review, we sold out the product. And so we want to say thank you. So we're sending you a voucher. And I got this voucher through the post. And I mean, you wouldn't get that, I don't think nowadays, no, but it really showed me the difference that a review could make on a product back then, you know, and how writing the right type of review, not just saying it's great, but why it's great, why I considered it good value for money about the material and the sizing and the shape and all of the quality and that kind of thing. It gave people reassurance to buy, and that's what we're looking for when we're looking at reviews. And that's where awards can come in and kind of secure that trust as well. I don't know about you, but I get down rabbit holes with reviews on things like trip,
 
<strong>Michael Hingson ** 43:52
oh yeah. Well, what I found is, if I look at the positive, the best reviews, I get more good technical information, and I got and I get more good product knowledge, but then I look at the bad reviews, and the reason I look at those is I want to see if they truly are giving me the same information the other way, and they don't. They're it's totally emotional, and a lot of times it is just not, in fact, what I or others find with the products, and that the bad reviews tend not to really give you nearly the information that the bad reviewers think they're giving you if you if you read them carefully. And I think that gets back to your whole issue of studying language, but still, they're not giving you the information that they really ought to be giving you. And, you know, I've had some where somebody gave a bad review to a product because the box arrived and it was open or wasn't sealed. Well, yeah, all right, so what
 
</strong>Donna O'Toole ** 44:55
exactly I know it's ridiculous. I mean, I think we're as consumers a bit more. Pragmatic about it nowadays, but as businesses, we need to be able to demonstrate to our customers in every way possible, you know. And that's why social media now and user generated content is so popular. Because we don't want to see what it looks like on a model anymore. We want to see what it looks like on a real life, personal we want to hear someone's like real life, day to day experience of something, as opposed to a polished article on it, right,
 
<strong>Michael Hingson ** 45:26
which, which is, is the way it ought to be. And again, that gets back to substance. And the the people who give really good reviews are generally the ones that are giving you substance. I've had some bad reviewers that had very good reasons for why they feel the way they do. And then you look at it and you go, Well, maybe it doesn't fit in their situation or, aha, they really know what they're talking about. I'm going to take that into consideration when I look at buying this product or not. But a lot of them
 
</strong>Donna O'Toole ** 45:57
don't. Absolutely, no, absolutely, yeah, I could do this for days.
 
<strong>Michael Hingson ** 46:04
Yeah. Well, it is. It is fascinating, but it's part of human nature
 
</strong>Donna O'Toole ** 46:09
psychology, isn't I tell you when else it comes up and it's quite interesting. So often we make companies may approach us and say, Leo, we want to win awards to be the best place to work. And we'll say, okay, great, you know, tell us about the workplace, and we'll go through all these different criteria with them, and they tell us all this great stuff. And then we go and do our own research as well, because we need to verify this, right? And we go on to glass door, and then we see some horrendous reviews from employees that have left. I think, okay, maybe this is, maybe this is not quite all the story we're getting here. Yeah. So, you know, the thing with awards is, if you are saying anything about your business, you're going to have to prove it. So reviews from your customers and reviews from your employees are super important for awards. Actually,
 
<strong>Michael Hingson ** 46:59
I find as a speaker that letters of recommendation are extremely important. In fact, I even put it in my contract that if someone likes the talk, then I expect to get a letter of recommendation. And for a good amount of people, they do that, although I've had some people who forget or just don't. But the letters are extremely valuable, especially when they go into detail about not just the talk, but like in my case, I view when I visit a customer, or when I view when I talk about going to speak somewhere, I believe that I'm a guest like anyone who goes, and it's not about me, it's about them. It's about the event. It's about the people who are putting it on. It's about the audience. And I always want to make sure that I do everything I can to be as not a problem as possible. And I know that there are some people that don't do that. I had a I had an event once where I went and spoke, and while there, I talked to the person who brought me in, and I said, What's the most difficult speaker you ever had? Had come here? And I was just curious. I was curious to see what he say without any hesitation. He said, We had a woman who came to speak, and we honored the contract, although still don't know why, but she insisted that in the green room, and so there had to be one, but in the green room there had to be a brand new, never used crystal champagne flute full of pink M M's. Now what does that have to do with being a speaker? Well, I know some people just like to take people through the wringer. They want to try to drive the point home that they're the bosses. Well, I think that, you know, I know what I can do. What I said to the guy, though afterward I said, Well, okay, I hear you. They actually did find peak Eminem. So was interesting. I said, Well, let me just tell you that if you bring cheese and crackers, I'll share them with you.
 
49:10
They brought you that we had fun, yes,
 
</strong>Michael Hingson ** 49:13
but, you know, but, but he, he understood that there were no demands. I wouldn't do that. I just think that that's not what I'm supposed to do as a speaker. My job is to in a well, inspire and motivate and and to educate. But it's not my job to be difficult. And I've gotten some wonderful letters that say how easy I made it to work with them, which is great. Yeah, fantastic. I'm sure you did. So it's, it's a lot of fun to to see some of those, and I've gotten some great stories over the years, which is really
 
<strong>Speaker 1 ** 49:46
a lot, and that's why they love to have you. Well, I hope so
 
</strong>Michael Hingson ** 49:53
we still do it, and it's a lot of fun to help and motivate and inspire. But yeah, I. I and by the way, I guess I'd never be interested in pink M M's anyway, so I wouldn't see the colors. So,
 
<strong>Donna O'Toole ** 50:08
yeah, glass of water is just about the thing on my list.
 
</strong>Michael Hingson ** 50:12
Yeah, well, you know, I'll take M M's if they show up. And I'm not going to demand them, that's okay. But you know, people are interesting. So once somebody's won an award, you've talked about this some, but when I once somebody has won an award, what's next?
 
<strong>Donna O'Toole ** 50:28
So next, it's all about, well, sharing it to demonstrate why people often forget to tell people why they've won an award. They just say that they've won an award. I think it's important to say, why? Like, what is it? What is it? What impact are you having? What's the difference that you're making out there in the world? Why have you won and share that on your profile? As I said, you know, people buy from people now as well. If you're winning an award as a leader or as a speaker or as an entrepreneur, you know people want to know about that because it helps to give credibility to what you do and trust like, just like those letters of referral that you're talking about. So, you know, get that on your LinkedIn profile, get it onto your podcast, you know, all of those different things, and take pride in your work and share that
 
</strong>Michael Hingson ** 51:14
I had a salesperson I hired is my favorite sales guy, and when I asked him, as I asked everybody who came to apply for jobs, what are you going to be selling for us? Tell me about that. He is the only person who ever said, The only thing I really have to sell is myself and my word. Your product is stuff, and it's all about trust and it's all about honoring my word. And he said, The only thing I asked from you is that you backed me up. And I said, well, as long as you do a good job, you know, but he understood it, and he's actually the only person that I ever hired that really articulated that, but that was always the answer I was looking for, because it really told me a lot about him. Just that simple answer told me more about him than anything else anyone, even he could say,
 
<strong>Donna O'Toole ** 52:06
yeah, absolutely. So it's so important, and you know, so I'm part of a key person of influence program that Daniel Priestley runs, and it's I do profile coaching for entrepreneurs to help them to become a key person of influence in their in their industry. And now that's not being an influencer. That's being someone who's known for being good at what they do and being a key person in that industry. And you know, work flows to you if people know what you do and know who to come to because you're the expert in that area, if you're a small business, you're an entrepreneur, you're struggling to get leads, then actually maybe you need to make yourself put bit more known. People tend to be bit shy and hide behind their brand. But you know, if you look at people like Richard Branson, you know, we when you trust an entrepreneur, then you will buy from the brand. And there's many more entrepreneurs I could mention, who when the trust is lost with them because of their behavior in some way, then their brand suffers. It's quite clear to see, yeah,
 
</strong>Michael Hingson ** 53:09
do you find that most people who win an award do carry on and do positive things as a result, and that their brand and what they do improves, or is some people win and just falls by the wayside.
 
<strong>Donna O'Toole ** 53:27
Generally speaking, if you're the people that are going in for awards, the brands that are going forwards, they're progressive, so they usually progress with it. There's a piece of research that shows that businesses that have won awards are around 77% more valuable than businesses without awards even five years after winning. And that's because when you're going for an award in business, you've got to do a lot of develop. You know, there's got to be some good stuff happening in your business. And so naturally, the businesses that are doing those good things want to keep doing more of those good things internally, and so they tend to keep driving the business forward. And they have that motivation. They have motivated teams who are being recognized for the work that they're doing, and all of that naturally pushes them forward. So in five years time, they're still leagues ahead of their competitors that are not winning awards.
 
</strong>Michael Hingson ** 54:20
So always worth exploring winning awards. Oh, 100% Yeah. If
 
<strong>Donna O'Toole ** 54:27
I always say, I think, quote Nelson Mandela on this, you've got nothing to lose. You'll either win or you'll learn. If you don't win, then you should learn something about what you do need to do to win, and that will bring your business on.
 
</strong>Michael Hingson ** 54:39
Absolutely agree it's like, I also believe there's no such thing as failure. Failure is really it didn't go the way you planned. And so what do you learn in order to make that not happen again?
 
<strong>Donna O'Toole ** 54:51
Yeah, exactly, that exactly. So we need that kind of resilience in business today,
 
</strong>Michael Hingson ** 54:57
if people listening and watching this. Just take away one lesson and get one piece of advice out of this. What should it be?
 
<strong>Donna O'Toole ** 55:04
Understand your impact? I would say people don't often understand their impact. So ask your customers, ask your employees, what's improved since we've been working together? What? What if? What's improved for you since you've been using our product? And then calculate up what is that impact that you're having? You know, if 90% of your customers are saying that since using your product, I don't know, they're they're they're having a better their their accounts are better, or their skin is better. You whatever it is your product or your service is, then you've got impact that you're having. So start investigating what that impact is, and then that will help to steer you towards which kind of awards you could potentially be winning as well.
 
</strong>Michael Hingson ** 55:47
And of course, if you really think about your impact and whoever you are and whatever business you're doing, and you do monitor that, then that's one of the most important things that you can do about your business anyway, and people should be doing that.
 
<strong>Donna O'Toole ** 56:01
Yeah, exactly. But probably 90% of people that come to me aren't measuring their impact, and so it's a surprise, but I always say, Well, if you don't know what your impact is, how do you know that what your product or your services works? Just because people are buying it, you still need to know what your impact is. How do you measure impact? Oh, you can measure it in so many different ways, and you want in awards to be able to demonstrate it both quantitatively and qualitatively. So typically, in large corporate organizations, they will be measuring impact. So there's something called net promoter scores. So, you know, they'll be asking customers, would they recommend them? They'll ask them what they're enjoying about their products and things. So they tend to have some kind of measurement built into their process, in their customer departments, however, in smaller businesses, often they don't. So I say, you know, draw up a simple survey, ask your customers what's changed since you've been working with us. Let's say you're a service provider. So are you less stressed since you've been working with us? Do you have more revenue coming in since you've been working with us? What is it? And get them to answer a little survey. And then you could go all this collective impact that you can put together to look at the percentages and see what that's telling you. And if you don't want to know what the impact is in your business, then I question why you don't want to why
 
</strong>Michael Hingson ** 57:16
you're in the business in the first place, exactly. Well, tell us about your book. You've mentioned books several times, yeah.
 
<strong>Donna O'Toole ** 57:23
So I wrote a book called Win, of course, raise your profile and grow your business through winning awards. And really, it's a toolkit for for entrepreneurs. I was working with a lot of large businesses, and, you know, I was conscious that small businesses don't always have the resources to win awards or to be able to outsource. So I wrote a book that they could use to follow the toolkit, essentially, of winning awards. So that's developing their strategy, knowing understanding how awards work and which ones would suit their business, setting awards goals, understanding criteria. What does innovation really mean? What do they want to see? What kind of evidence do I need to provide? How do I know if it's the right race for me? All of those things. So it takes you end to end, through the awards journey internationally. You know, no matter where you are, you can follow the same process, and you could nowadays, it's really important to become the most award winning in your sector, so you can follow the process to get there. And that's a hugely valuable tagline.
 
</strong>Michael Hingson ** 58:26
And I appreciate that you sent us a picture of the book cover, and it is in the show notes. I hope people will go get
 
<strong>Donna O'Toole ** 58:31
it absolutely and it is on Audible as well, so that everyone can access it. So yeah, enjoy listening to my voice a lot more.
 
</strong>Michael Hingson ** 58:39
I was just going to ask if you read it. I did read it for you.
 
<strong>Donna O'Toole ** 58:44
Do you know what it was? I was so proud of that I was more proud of the audible recording than I was of writing at the book. But I don't know why. I think it's because I actually really enjoy listening to books on audio. So I'm quite passionate about listening. I like listening to the actual author's voice, though. So I found I was quite interesting, actually, when I found, when I recorded it, that was quite good at recording audio. The studio guy that I was working with was like, Oh, you're really good at this. We could just drop it words back in if there was a mistake.
 
</strong>Michael Hingson ** 59:14
There you are. See, it is so much better to edit today than it used to be, because now it is. It is all electronic, and I, I edit from time to time, just different things and all that I don't we work on not editing the podcast. That is, I don't want to cut out part of a conversation, because it is a conversation, but, but now you can do so many things, like, if there's a lot of noise, you can even filter that out without affecting the camera. It is so cool.
 
<strong>Donna O'Toole ** 59:43
Yeah, very, very clever. So, yeah, get it on Audible. There you
 
</strong>Michael Hingson ** 59:47
go. Well, great. Well, I hope people will Well, I want to thank you for being here. This has been a lot of fun, and you should get an award for doing it. That's all there is to it. But I really appreciate you being here. And. I appreciate all of you out there listening to us and watching us. Love to get your thoughts. How do people reach out to you? Donna, if they'd like to to talk with you,
 
<strong>Donna O'Toole ** 1:00:09
absolutely. So you can contact me. You can go to my website, which is August <a href="http://awards.com" rel="nofollow">awards.com</a> you can reach out to me as well, donna@augustawards.com, and, yeah, I'd love to hear from you. What do you think about recognition? Are you ready to get some? Do you want to build your profile? You know, it's a great way. It's one of the quickest ways to accelerate a brand. So, yeah, absolutely, it's important. Now we're in a very competitive marketplace. We need to show people everything we've got. And you're on LinkedIn? Oh, yeah, I'm definitely on LinkedIn. That's my best social but I'm on all the other platforms as well, but I'm actually
 
</strong>Michael Hingson ** 1:00:43
more active on LinkedIn. How do they find you on how do they find you on LinkedIn?
 
<strong>Donna O'Toole ** 1:00:47
So it's just on O tool on LinkedIn, so you can find me there.
 
</strong>Michael Hingson ** 1:00:52
Yeah, brilliant. Well, great. And I want to thank you all for being here and listening and watching and definitely go hunt down Donna and let her help you get awards. But I'd also like to get your thoughts, so feel free to email me with any of your opinions about today. I'm reachable at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I, C, H, A, E, L, H, I N, G, s, o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, Donna, for you and everyone out there listening and being a part of this today, if you know anyone else who ought to be a guest you think ought to be a guest, love to hear from you and from them. We're always looking for more people to come on the podcast. It's so much fun, and as as I love to say, I learned so much from everyone who comes on. So I can't complain a bit about that. I'm always glad to to meet more folks and have them come on the podcast. So don't hesitate to let us know if you have any any thoughts or ideas. And of course, I will always ask if you would do so give us a five star rating after listening to the podcast. We really appreciate your ratings. And here it comes, and your reviews had to Right, yeah, but thank you very much for whatever you all say. And Donna, once again, thank you very much for being here.
 
**Michael Hingson ** 1:02:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Customer Experience Influencer with Donna O’Toole</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cc702a13-3036-45b5-a6d6-3b78baae5096.mp3?source=rss&amp;ext=asset.mp3" length="92912681" type="audio/mpeg" />
<itunes:episode>362</itunes:episode>
</item>
<item><title>Episode 361 – Unstoppable Youth Book Author with Tricia Copeland</title>
<guid isPermaLink="false">https://pinecast.com/guid/82076f3a-8c20-46da-bc91-076bfb8a3551</guid>
<pubDate>Tue, 12 Aug 2025 10:00:19 -0000</pubDate>

<itunes:duration>00:58:13</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e223c081-8025-40c7-81f3-6d2e385263f8/UM361-Tricia_Copeland-Coverart.jpg" />
<description><![CDATA[<p>Meet Tricia Copeland. She is an award-winning author of books for youth and young adults. Mostly she writes fantasy books, but as we learn during this episode, she also does write some romance books.
 
Tricia says that as a child she hated writing. Even so, she went to school and eventually she went to college where she received a degree in Microbiology. She also attained a Master’s degree. She then went to work for a chemical company. After four years she found herself beginning a journey of technical writing and writing patterns and supporting materials.
 
After a few years Tricia became a stay-at-home-mom for a time. She tells us how she loved to tell stories and entertain her children.
 
We learn how she wrote her first fiction book series in 2015-16 about her time facing anorexia. In real life, she faced this and overcame it. She then began writing fantasy youth books and realized not only that she could write, but that she did not hate writing at all. She has written several series and has plans for more.
 
 
<strong>About the Guest:</strong>
 
Tricia Copeland is the critically acclaimed and award-winning author of <em>Kingdom of Embers</em>, <em>To be Fae Queen,</em> <em>Lovelock Ones</em>, and Azreya, Aztec Priestess, and dozens of other titles. She is the host of the Finding the Magic Book Podcast who weaves magical stories about love, courage, and finding your passion.
 
Tricia began her author journey with a women’s fiction series, the <em>Being Me</em> series, which is an adaptation of her experience with anorexia. Afterwards she quickly pivoted to her favorite genre, fantasy. Her young adult fantasy series highlight themes including resilience, perseverance, faith, loyalty, trust, friendship, family, and love. They include the <em>Kingdom Journals</em> and <em>Realm Chronicles</em> series that find witches, vampires, and fae fighting an evil spirit determined to end them all. She tempers the high stakes drama in these books with her fun rom coms in the <em>Perfect</em> romance series.
 
Tricia Copeland believes in finding magic. She thinks magic infuses every aspect of our lives, whether it is the magic of falling in love, discovering a new passion, seeing a beautiful sunset, or reading a book that transports us to another world. An avid runner and Georgia native, Tricia now lives with her family and four-legged friends in Colorado. Find all her titles including contemporary romance, now penned under Maria Jane, young adult fantasy, and dystopian fiction at <a rel="nofollow">www.triciacopeland.com</a>.
 
<strong>Ways to connect with Tricia:</strong>
 
<a href="https://triciacopeland.com" rel="nofollow">https://triciacopeland.com</a>
<a href="https://www.facebook.com/TriciaCopelandAuthor/" rel="nofollow">https://www.facebook.com/TriciaCopelandAuthor/</a>
<a href="https://www.instagram.com/authortriciacopeland/" rel="nofollow">https://www.instagram.com/authortriciacopeland/</a>
<a href="https://twitter.com/tcbrzostowicz" rel="nofollow">https://twitter.com/tcbrzostowicz</a>
<a href="https://www.tiktok.com/@triciacopelandauthor" rel="nofollow">https://www.tiktok.com/@triciacopelandauthor</a>
<a href="https://www.youtube.com/@triciacopelandauthor" rel="nofollow">https://www.youtube.com/@triciacopelandauthor</a>
<a href="https://www.amazon.com/stores/Tricia-Copeland/author/B00YHN5Q4G" rel="nofollow">https://www.amazon.com/stores/Tricia-Copeland/author/B00YHN5Q4G</a>
<a href="https://www.goodreads.com/author/show/14055439.Tricia_Copeland" rel="nofollow">https://www.goodreads.com/author/show/14055439.Tricia_Copeland</a>
<a href="https://www.bookbub.com/authors/tricia-copeland" rel="nofollow">https://www.bookbub.com/authors/tricia-copeland</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:17
Well, hello everyone. We're really glad to have you here, wherever you may happen to be listening in from. We're really glad that you're listening to unstoppable mindset. I'm your host, Michael hingson, and our guest today is Tricia Copeland. Tricia is a prolific author. I use that word absolutely without any any concern, a prolific author of children's books, especially in the fantasy world. So she has been doing this a while and and also has an interesting story just of her life to tell. So we're going to go into all of that and delve in and see where we go. So Tricia, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
<strong>Tricia Copeland ** 02:05
Thank you, Michael, I appreciate you having me, and I do want to make a little edit to that intro. Okay, go ahead. My books are young adult to New Adult books, so ages 13 plus mostly, all right,
 
</strong>Michael Hingson ** 02:19
so young adult to new adult. All right, that's fair. So how do you feel that your books fall into the range of things like the Harry Potter series and so on, sort of the same age groups,
 
<strong>Tricia Copeland ** 02:40
right? Genre adjacent, I have a series, The Kingdom Journal series, which includes three witches that have to break a curse on the witch lines. So the witches have to find each other as well as figure out how to break the curse using various forms of magic. So not really the same as Harry Potter, but definitely with with the witches, and the kind of contemporary world that Harry Potter is. But actually, I won't say that, because I haven't I think Harry Potter is mostly in the contemporary world, right? I didn't read all the books. I have to admit that he's
 
</strong>Michael Hingson ** 03:18
somewhat in the contemporary world, but, but I was thinking more of from a standpoint of the same type of age group.
 
<strong>Tricia Copeland ** 03:25
Yes, I think a younger reader. I think people started reading Harry Potter maybe around 10 or 11. And these books have older teenagers to start, age 1718, so 13 Plus is a good indicator. I think the other
 
</strong>Michael Hingson ** 03:42
thing I would observe about Harry Potter is that there are a lot of people who aren't necessarily teenagers or young adults, including me, who have read them and enjoyed them. I think that that Harry Potter certainly brought an interesting dimension to reading for teenagers especially, and hopefully young adults, because a lot of people did catch on to them, and they they had a great theme, and you do some of the same sorts of things by virtue of the fact of what you're writing and who you're writing it for,
 
<strong>Tricia Copeland ** 04:17
right? They definitely caught adult eyes and hearts and minds too
 
</strong>Michael Hingson ** 04:23
well, tell us somewhat about the early Trisha growing up and so on. Love to learn a little bit more about you, and then we can talk about whatever we feel is relevant to talk about the early Tricia,
 
<strong>Tricia Copeland ** 04:35
right? Well, I grew up in rural South Georgia, small town in south Georgia, and always loved reading and hiking and the outdoors, and very quickly, knew that maybe I didn't want to be in a small town forever. So I went to college in Atlanta, and I got a degree in microbiology, and from there, I got a master's. Degree, and I started my career in Central Research and Development at a chemical company, a large chemical company. So I was looking at making chemicals from microbes. And that was very exciting. That was my dream job that I'd always wanted. So that was very cool to be able to achieve that goal, and I actually didn't like writing until I started doing more technical writing with papers and patents.
 
</strong>Michael Hingson ** 05:29
Technical writing can be boring, but people could make it more exciting than oftentimes they do. I would say I've had to do some of it. I understand
 
<strong>Tricia Copeland ** 05:39
well, you have to like the topic, right? If you don't like the topic, you're not going to like the paper,
 
</strong>Michael Hingson ** 05:45
right? But also, I think that a lot of technical writers write and it's all very factual, but I think even in technical writing, it would be better if writers could do some things to draw in readers. And I've always felt that about textbooks. For example, my master's degree and bachelor's degree are in physics, and I've always maintained that the the physics people who write these books, who are oftentimes fairly substantial characters in in the genre, if you will, or in the field, could do a lot more to interest people in science and physics by rather than just doing these technical books, telling some stories along the way, and bringing people in and making people relate more to the topic. And they don't do that like I think at least that they should.
 
<strong>Tricia Copeland ** 06:36
I guess that can be said, maybe for every technical Yeah. Area,
 
</strong>Michael Hingson ** 06:43
yeah, it would be nice if technical writers spend a little bit of time, but of course, then the other side of it is that the industry doesn't want that. So what do you
 
<strong>Tricia Copeland ** 06:54
do? It may be a catch 22 on that one
 
</strong>Michael Hingson ** 06:56
might be, but that's okay. So how long did you stay working at the tech at the chemical companies and so on?
 
<strong>Tricia Copeland ** 07:06
I was in the lab for four years, and then I moved into the patent Legal Group. So I began my career as a Patent Agent, and now that's what I do for a living. My day job is that I help clients draft and file their patent applications.
 
</strong>Michael Hingson ** 07:22
So you have your own business doing that. I do, yes, oh,
 
<strong>Tricia Copeland ** 07:28
well, I write by day and I write by night.
 
</strong>Michael Hingson ** 07:32
Yeah, well, that can be pretty exciting, though. You get all sorts of interesting things to write about. I
 
<strong>Tricia Copeland ** 07:40
do I meet a lot of cool people that are inventing cool things.
 
</strong>Michael Hingson ** 07:44
So here's the question, do you ever find that what you write about during the day influences you, and you want to use some of that, or the general concepts of some of that, at night, when you're doing your your fiction writing?
 
<strong>Tricia Copeland ** 07:58
I haven't done that yet, I did write one dystopian fiction about a viral pandemic, and that touched on a little bit of my background in microbiology and genetics, but not anything that my clients have done
 
</strong>Michael Hingson ** 08:19
well. So you got into the patent field when you when you started doing that initially, were you doing it for a company, or did you just leap out on your own and start to have your own business?
 
<strong>Speaker 1 ** 08:30
Yes, I was doing that for a company. Okay? And how long did you do that? I was at that company
 
</strong>Tricia Copeland ** 08:35
about a year and a half. And at the time, we lived in Pennsylvania and outside of Philly. So then we had a job change, and we moved to Denver, so I took a little time off to be with my kids before I started my business.
 
<strong>Michael Hingson ** 08:53
So how long ago did you start the business?
 
</strong>Speaker 1 ** 08:57
In 2012 so 13 years doing it a while? Wow,
 
<strong>Michael Hingson ** 09:01
okay, and obviously you're having some success because you're still doing it.
 
</strong>Tricia Copeland ** 09:05
I am. Yes, I love helping my clients, and feel like I can definitely give them a value add
 
<strong>Michael Hingson ** 09:14
if you're not giving something away. What's probably the most interesting patent that you helped somebody work on attaining
 
</strong>Tricia Copeland ** 09:24
I will say, I worked with an inventor a year ago, and amazing man, he had had his career in education and teaching, and he developed a set of blocks to help people or Help kids. I should say, learn the parts of speech so you could put the together, the blocks, whether it was a subject, verb, pronoun, noun, adjective, adverb, and I learned parts of speech that I never knew existed from helping them with this application, and I was very excited. To help him get his patent. That's kind of cool.
 
<strong>Michael Hingson ** 10:04
Yeah, I am fair. I'm not sure I know all the parts of speech, but I remember being involved in high school well and in elementary school and diagramming sentences and learning a lot about the different or a number of the different parts of speech. Not sure I necessarily remember all of them extremely well, so I probably split infinitives and well, what do you do?
 
</strong>Tricia Copeland ** 10:28
Yes, I hated sentence structures.
 
<strong>Michael Hingson ** 10:35
Well, so what got you started then, since you were writing patents for people and so on, and helping people in securing patents. What got you then started in dealing with fiction writing, right?
 
</strong>Tricia Copeland ** 10:49
Well, when my kids were very young, I was a stay at home mom, and most of my days were spent chasing them around, occupying them, entertaining them, shuttling them from one place to another. So I realized in the evenings I was bored. I did my mind didn't have enough to occupy it. And I was about, I think it was about 38 and, you know, looking at my 40 year old birthday and thinking, huh, well, and I maybe it was like my 20 year high school reunion. I don't know why it coincide coincided, but I started thinking about my early college years I developed anorexia, and thinking about that time in my life and how poignant it was that I was able to recover from that disease and really gain some life skills from that experience. So I started a story that was a fictionalized account of my experience with anorexia and recovering for anorexia. So my first series, called the being me series, is a four book series about a character named Amanda who develops anorexia and then is able to recover.
 
<strong>Michael Hingson ** 12:01
So what caused if you understand, or, man, I don't know a lot about anorexia, Anorexia, and probably have some misconceptions about what I'm about to ask, but what, what caused it? Why did you develop that condition?
 
</strong>Tricia Copeland ** 12:16
Well, there's a lot of I mean, it happens differently for a lot of people, I think anorexia is a lot about control and having control over your environment. And I got there was a number of factors that I was depressed and not happy about not feeling like I was achieving, maybe what I should be achieving, and instead of someone might have turned to alcohol or drugs to alleviate those stressful feelings. I channeled all that into Okay? Well, if I'm just thin and if I just look good enough, then everything will be fine. And obviously, once your brain starts to get in that cycle, it just compounds on itself. You can't stop yourself from thinking that way. Yeah,
 
<strong>Michael Hingson ** 13:05
and what helped you get out of doing that? Was it writing or what? What really caused you to realize that ain't the way to go?
 
</strong>Tricia Copeland ** 13:16
Yeah, I almost died. That was it very it was a low point. And really, you know, if I didn't do something different, if I didn't let people help me do something different, I would not have made it. So really, you know, a lot of that is like educating people how serious eating disorders are, as well as how helpless sometimes the person that is experiencing them is in being able to help themselves.
 
<strong>Michael Hingson ** 13:48
And you said that this happened somewhat in your your college years.
 
</strong>Tricia Copeland ** 13:53
Yes, I was 20.
 
<strong>Michael Hingson ** 13:56
Were there a lot of pressures were, were people criticizing you in any way that helped contribute to it, or was it sort of really
 
</strong>Tricia Copeland ** 14:04
internally? Part of it was internally. Part of it was, you know, what I thought people's expectations I was in. I was at a engineering school and I was a biology major, so maybe that wasn't the best place for me. Everybody was very high in performing. Yeah, yeah. There are many, many factors, I think, and just my my brain that was not processing things, maybe as realistically as they could have been processed.
 
<strong>Michael Hingson ** 14:33
But what you eventually did about it was to write a series about it, so clearly you were able to move beyond it, and then, if you will, talk about it,
 
</strong>Tricia Copeland ** 14:45
right, right? So I went into inpatient recovery, and then was able to get the help that I needed with therapist and psycho psychiatrist and support groups, and that was a big help. And then, yes, 20 years later, I. Wrote a series about it.
 
<strong>Michael Hingson ** 15:02
Well, that's pretty cool. And again, it's I'm always one who admires people who are able to and willing to talk about things. I went to an event last year was the Marshfield, Missouri Cherry Blossom Festival, and the Cherry Blossom Festival, which happens every April, is a celebration of American history, and they'll bring people in who have some relationship to an historic event, or who have relatives who were so for example, the great grandson of President Grant was at this event, but one of the people who was there was a former secret service agent who rode in the car behind John Kennedy when he was in Dallas and assassinated, and it took him 45 years to get to the point where he could come out of his experiences enough to start to talk about it, and I just have always admired people who do that. For me, being in the World Trade Center on September 11 and getting out, I never really viewed it as all that traumatic, but I guess it was, but my way to deal with it was, and I realized it much later, but we had so many newspaper reporters who wanted to know about the blind guy who got out of the World Trade Center. I talked about it, I mean, answered everyone's questions. And that was ironically, I love to pick on the media, but ironically, it was the media that really probably helped me move forward from September 11 the most.
 
</strong>Tricia Copeland ** 16:41
Yeah, I can imagine that was a lot of processing that you were able to do, as you talked about it.
 
<strong>Michael Hingson ** 16:48
People asked all sorts of questions, some really good questions, some not so good questions. And we got to observe all sorts of different types of press people. We had one Italian film crew who came to our house, there were 13 people, most of whom didn't really seem to do a whole lot, but they were there. And then there was a Japanese crew that came. And I think there were two people. It's just amazing what you see and what you learn. And for me and my wife, both now my late wife, but both, both of us love to observe and study and really think about what all these people are doing and how they do it, and we use it as ways to help us learn more about things, if you will, studying and being a student. I think of life as always an important thing,
 
</strong>Tricia Copeland ** 17:39
right, yeah, and I guess everybody reacts different to trauma and how you can process that everybody needs a little bit different. But yes, if you could look at things through a learning lens, that can definitely help too.
 
<strong>Michael Hingson ** 17:52
So you wrote the being me series. How many books are in that series? Four books, four books. Okay, and so, how long ago did you write those?
 
</strong>Tricia Copeland ** 18:03
I published them between 2015 and 2016
 
<strong>Michael Hingson ** 18:07
Okay, did you self publish or I do? Yes, you still do. Okay, great. Well, all right, and then what? What made you decide to then continue and start going into sort of teenage and so on, fiction and fantasy and so on, right?
 
</strong>Tricia Copeland ** 18:31
I realized that I just loved writing, and it was something that I didn't want to stop doing. So when I looked around for my next genre to write in, it was very obviously fantasy. For me. I read fantasy from a very young age. I loved Merlin and King authors legends and the Lord of the Rings and all of those books as a young person and a young adult, and that's just what I wanted to write. So my first book, interestingly enough, my editor sent it back to me and said, This is not fantastical enough. You need to make it more paranormal. So it took a minute to make that switch. What
 
<strong>Michael Hingson ** 19:15
book was that
 
</strong>Tricia Copeland ** 19:16
that is drops of sunshine and it is mirrored off an experience I had. I was a camp counselor at a camp for the blind when I was in I guess after my freshman year of college, and the campers in my story have these extra sensory skills where they can read people's minds. That was the paranormal aspect of my book, and that's not known in the beginning the story to our main character, and then she discovers that these kids have this special talent, and that was how my fantasy books started out. Mm, hmm.
 
<strong>Michael Hingson ** 20:00
Then where did it go from
 
</strong>Tricia Copeland ** 20:01
there? Then I jumped into the witches with the kingdom Journal series. I developed a character that was a vampire or is a vampire witch hybrid, and so she has a vampire mother and a witch father, but she doesn't know who her father is. She's never met him. And to make things a little bit harder, vampire witch Hyderabad are not allowed, but either the witch lines or the vampires, so both the vampires and the witches got together and said, these beings are too dangerous. We're not going to allow them in our society. And if she's discovered, then she'll be killed. That was the first character, Alina, and she's and to give her just a little more stress, I put her in a human High School, so now she pretends, you know, can't pretend to be a witch. Can't pretend to be a vampire. She needs to be human too. And, yeah, so that was a really fun book to write, and that's the series where the trinity of witches has to come together, so she has to find the other two witches of the Trinity, and they each get to tell their story in the books too. So that's why it's called the kingdom journals. It's a little bit of a journal format, so each character gets to tell their own story as well as telling the overall plot line of the series. How
 
<strong>Michael Hingson ** 21:19
do you come up with these characters and create these stories? I mean, it's very imaginative. I wouldn't have thought of it. How do you, and I'm sure other people say that, but how do you create the characters? How does all that
 
</strong>Tricia Copeland ** 21:32
work? Yeah, I set out, funny enough, I set out to write a vampire series that was my vampire is my favorite fantasy characters. And I thought, Okay, I'm gonna write a vampire series. It's not you don't want to do it too far out from what most people write or most people think of vampires. But I wanted my vampires to be a little bit different from the other vampires and other series. So I had this idea of making the vampire witch hybrid and her set in a human High School, and what would that look like? And then the challenge? I wasn't sure what I wanted to do with the challenge, but somehow I came up with this curse, and the curse was on the witch line, so it very quickly morphed into more of a witch book and the magical side of things, but the vampire characters are still there, and I explore them a little bit, although not as much as the witches.
 
<strong>Michael Hingson ** 22:27
Do you find that the characters essentially tell you what they want to be and who they are and why they do what they do. How much are the characters involved in your writing process? I've heard other authors say that that in some of the fiction things, the characters really create the story
 
</strong>Tricia Copeland ** 22:47
they do. I feel like my books are very character driven. So how I usually start with the idea for a character and think of their personality, their challenges, what I want, what themes I want to show with that character and then build the world sort of around that character. So it shows those themes and those character traits and what they're overcoming, either in their personal life or in their their physical life, right? But I do have characters that go off script. In the second book, kingdom of darkness. I have a character who we're not sure if he's a good guy or a bad guy. The main character thinks that he may be trying to delude her into thinking he's good when he's not really good. But I wrote him so well, like he was so nice that I couldn't make him a villain. So he became, I rewrote the story a little bit. I'd written it in my mind, I guess, but I rewrote it a little bit. So he did end up being a villain. And then somehow he got his whole own book, so he gets to star in his whole book after that.
 
<strong>Michael Hingson ** 23:54
And does he stay a villain? No, he
 
</strong>Tricia Copeland ** 23:57
didn't stay. He didn't was never, I mean, I kind of wrote it so the main character thought he was a villain, but in the end, I didn't make him a villain.
 
<strong>Michael Hingson ** 24:06
Well, I like books like that. I yeah, I think that most creatures are generally pretty nice.
 
</strong>Tricia Copeland ** 24:14
We would hope so,
 
<strong>Michael Hingson ** 24:16
although I don't know that that bears necessarily are overly generally nice to people, but, you know, who knows? Yeah, that doesn't mean they're evil either. Well, no, yeah.
 
</strong>Tricia Copeland ** 24:27
I mean, they're just living their life, right? That's they need their food sources. Is just like we need our food sources. So
 
<strong>Michael Hingson ** 24:35
I'd rather not be their food source, though, but that's okay, right?
 
</strong>Tricia Copeland ** 24:39
Yeah, and I don't know. I do struggle with, like, evil or antagonistic characters, because I'm, I don't like the idea that there's a character that is purely evil for no reason. So that is, that's always a grapple in an author's mind. I think,
 
<strong>Michael Hingson ** 24:56
well, and you know, I'll go back to Harry Potter. Modern Of course, we have Lord waldemart, who was definitely evil. But even so, the way she created the characters and the way she crafted the books, which probably in some ways, are similar, just in a process of what you do, it's not necessarily overly graphically evil. Even if there's evil, it isn't so graphic that you you you become totally adverse or against it. Evil or bad things are there, but it's all on how you present it. That's why I like books that are essentially puzzles, if you will, because they leave a lot of things to your imagination, and they give you the ability to as a reader, think about it, but as a writer, you also are essentially drawing the reader in to where you want the reader to go, but, but they're puzzles, rather than just some graphic thing, talking about all these horrible, mean, nasty things that a character may do.
 
</strong>Tricia Copeland ** 26:08
That's true, and it's all perspective, right? So the quote, unquote villain in my series is out to destroy all the vampires. But then you meet vampires that are good vampires, right? And you think, Huh, well, maybe this one vampire shouldn't be destroyed, because this vampire is not acting in a mean or hurtful way. So many sides to those questions,
 
<strong>Michael Hingson ** 26:33
yeah. Well, so the Kingdom series. How many books are in that one?
 
</strong>Tricia Copeland ** 26:38
There are four books in the main series, and there's a prequel to that series, okay?
 
<strong>Michael Hingson ** 26:45
And then what happened? What happened after that series?
 
</strong>Tricia Copeland ** 26:48
So in the finale, kingdom of war, my witches were going to have this huge battle against a vampire army that the evil witch created to, you know, battle the good witches. Yeah, she put which souls in the vampires. So that made them sort of like super vampires. But anyway, my witches needed an army, and I thought who would be a good character to be, to have an army that can come help the witches. So, yeah, the beings I thought of were fairies, and I created a queen Titania, is her name, who had an army who would come help the witches battle these vampire witch soul hybrid be. And when I created her, she just kind of took on her own character, and I quickly morphed that into what was her backstory, what were struggles? Where was she living? Where would the spay army come from? And that is what kind of launched my realm chronicle series, that the finale is coming out next month. Well,
 
<strong>Michael Hingson ** 28:10
that's that's pretty cool, and that that answers, again, the question we talked about earlier. The character actually took over, if you will, the writing, which is always cool, because that really shows how deeply you're invested in the characters and you let them have their voices, right?
 
</strong>Tricia Copeland ** 28:26
And I couldn't really give up the characters from my kingdom Journal series. They not, you know, not to give too much away, but they do complete their first quest and but this evil witch who's trying to destroy the vampires is still out there somewhere, so I couldn't completely let them go. So the witches from my kingdom Journal series come into the round Chronicles series, and the fairies and the witches are continuing to help each other.
 
<strong>Michael Hingson ** 28:56
Well, that's cool. Well, it's kind of neat to even though it's a new series, and I assume you can read one without reading the other, but still, it's neat that you, you follow on and help to craft and expand the world.
 
</strong>Tricia Copeland ** 29:11
It's been a lot of fun. And I, you know, selfishly, I didn't want to let go the characters. I felt like they had a little bit of story left in them, and I was able to do that through the round chronicle series. And yeah, it it was a lot of fun for me to
 
<strong>Michael Hingson ** 29:26
write. And now, of course, the question is, will there be a lot more story with them, which is part of the adventure that will come next? Right?
 
</strong>Tricia Copeland ** 29:33
Yes, I'm, I'm thinking of that. I put my characters through a lot. So after I finished the finale, I felt like I just had to let them rest. I'm not really sure if I will continue with those same characters or or either pull out some different characters from that book to have their own stories. Yeah,
 
<strong>Michael Hingson ** 29:54
well, it's, it's going to be an adventure. No question about. It
 
30:00
definitely so
 
</strong>Michael Hingson ** 30:04
with your books. Do you have themes in your books? That is, are you? Are you trying to convey messages? Do you have themes and things that you want people to think about as they go through reading your books?
 
<strong>Tricia Copeland ** 30:16
I do. I feel like I like that in the book, and so I kind of embed that in my books too, but it's really more about what is the character grappling with. Not only, like I said in their physical world, maybe Queen Titania is the first female queen in her realm, and some of the old guard, other monarchs are not sure that a female should be able to rule, So that's sort of an out, outside challenge. But she also has inner conflict and challenges where she's not really trusting that she really can do it and she's really supposed to do it, and should she, you know, hand the crown to someone else who may be older or wiser or and so it does she have faith in herself. You know, would sort of be that theme there. And so each of the books have, I mean, it's not like I say, hey, the theme of this book is you need to believe in yourself, yeah, but just showing that the character arcs and how they overcome their challenges.
 
</strong>Michael Hingson ** 31:22
How do you again create those? How do you work those in what? What's the process that allows you to to put those themes in and and add them to the book and bring that value out? Right?
 
<strong>Tricia Copeland ** 31:37
I guess it's just how, the way I the challenges I choose to put in front of my characters and showing them fail at times, and showing them I do write first person, so you're getting a very up close view of what the character is thinking and feeling at all times. So I think that helps with a little bit of that, knowing that the character is struggling with whatever their um, XYZ, inner, inner turmoil that they're struggling with. And then, you know, just having other characters bounce things off of them, because the character themselves might not realize, hey, I I get anxious when I'm not in control of situations. So, you know, somebody might say, Hey, you're doing this again, stop.
 
</strong>Michael Hingson ** 32:29
That's why we have editors,
 
32:30
right,
 
<strong>Michael Hingson ** 32:33
and other people to help well, so you are you, but you clearly talk with your characters and you let them have a voice, which is, I think, something that adds a really great dimension to the writing that you do. And I think it's very important to do that.
 
</strong>Tricia Copeland ** 32:51
I hope so. I have very detailed character sheets for each of my characters. I create much bigger back stories than, probably, than really makes it into the books, just to be able to know, like, how my characters will react in situations, what their growth needs to be, where areas that I want to show that growth, and what's most important in their values, And how would they react to all the different challenges?
 
<strong>Michael Hingson ** 33:24
What caused you to bring fairies into it again? I think that's pretty imaginative. You were writing about witches of vampire. Fairies are are different. How did that come about?
 
</strong>Tricia Copeland ** 33:34
Honestly, I was at a book event, and a person was walking around with these postcards, and they were trying to get authors to write a short story for an anthology, and it had to be a fantasy genre, and it had to be a character with a mental health challenge. But the image on the postcard was of a fairy, and she was hunched in a meadow in these grasses, and she looked kind of anxious or scared, maybe even a little timid or worried. And I thought, Oh, that's a cool image. It was very striking with the green grass and her fairy wings and just her eyes were like had just a lot of feeling behind them. So it caught my eye. I never thought I'd write about fairies. I was looking for the Army for my witches, and I thought, well, you know, the fairies could be like the characters the witches go to. So it was just kind of happenstance that I happened to see this fairy character on a postcard and think, Huh, I could, you know, the fairies could be the answer.
 
<strong>Michael Hingson ** 34:44
And turns out, they were, they were Yes. So are all fairies girls? No, okay.
 
</strong>Tricia Copeland ** 34:51
I mean, fairies are much like humans in my world, except that my fairies have wings. They in. Middle Earth, which is just below earth. So they share our same bedrock. It kind of mirrors our Earth in my world. And they have rings where they can come back and forth between the fae and the human realm, and they live in our contemporary times. I like those themes of there might be witches, there might be vampires, there might be fairies that walk alongside us every day, and we don't know it.
 
<strong>Michael Hingson ** 35:24
And do they know Bill Bo Baggins, since we're talking about Middle Earth, just
 
</strong>Tricia Copeland ** 35:29
they do, well, they might have read the book. I don't know that they met him personally.
 
<strong>Michael Hingson ** 35:35
Yeah. Well, that's, you know, another, another story, but it's but it's cool. What other kinds of characters are you thinking of for maybe future books, outside of witches, vampires and fairies,
 
</strong>Tricia Copeland ** 35:49
right? So I won't give too much away, but no, in order to perform some of the spells that they need to perform in, I guess in two of my books in this series, to be a Fae legend, which is the third book of the series, and to be a Fae which is the finale, The last book of the series. My witches and fairies need to perform these spells. So they need a great amount of power or energy, and they have to assemble different kinds of beings. And in the finale, they have to assemble 12 different kinds of beings. If you try to make a list of different kinds of being, you actually in ones that the witches and the fairies could find in the human realm, like so I had an elf and the werewolves and nicks and selkies like so the Nicks are shape shifters that shift into fish, and then the selkies are shape shifters that shift into now I'm blanking not walruses seals, sorry. So yeah, I had to go find all these different characters. So all of those characters are in this final book, and I I'm thinking of maybe some of those characters that can form a new series.
 
<strong>Michael Hingson ** 37:11
So are all trolls, mean, nasty creatures, or, do you know yet,
 
</strong>Tricia Copeland ** 37:16
in my series, they are depicted as that? Yes,
 
<strong>Michael Hingson ** 37:21
how about gnomes? I don't have any gnomes. Well, there's another one for you to look at down the line. Might be. It might be interesting to see where that goes. Of course. Yep, so you but you have a variety of characters, and I think it's it's great when you have a rich culture of a lot of different characters. And of course, there are all sorts of potentials for conflict or for different creatures to work learn to work together too,
 
</strong>Tricia Copeland ** 37:56
right? The Fay historically have not worked with other beings or creatures. They very much kept to themselves and had primary purpose. They think their primary purpose is to protect the humans from all the evil spirits. So that has been their focus historically, and they've shunned other groups of beings based on whether they thought they were descended from the Creator, who's sort of like their god or the creator or the evil one, right? So the Fae believed that the vampires and werewolves, for instance, were created by the evil ones, so they shouldn't associate with those types of beings, and there's a lot of learning in there. I guess you could say it, are we going to partner with these beings, and how? What does that look like? And is that really okay? And can we choose a different path than what our predecessors have chosen?
 
<strong>Michael Hingson ** 38:59
And I guess it's sort of pretty clearly, is that they somewhat do that.
 
</strong>Tricia Copeland ** 39:06
Yes, they do. And Titania, our main character, is very much the Herald for that type of behavior and that type of community and that type of acceptance
 
<strong>Michael Hingson ** 39:23
well. So your next year, your book will be out in July, and then where do you go from there?
 
</strong>Tricia Copeland ** 39:31
Yes, so like I said, I'm tossing around ideas for fantasy characters. I also write in the romance genre, so generally, I'll write a fantasy, and then I'll write a romance. I'll switch back and forth between writing those. The past year and a half, I guess I've been focusing on finishing this fantasy series, so I have two romances now queued up that I'm excited about writing, and we'll get to those first. I
 
<strong>Michael Hingson ** 39:58
think, hmm. What romances Have you written already?
 
</strong>Tricia Copeland ** 40:03
So after the being me series, I started the perfect romance series, which the first book was a little bit different from a typical romance. It has five parts, and it's the same main character, but based on decisions at different times in her life, her life goes off in a different way. So you see her go to France and fall in love with the French man, or you see her take a job in New York City and fall in love with a investment banker. And so you see her in different stages of her life, having made different decisions, but still finding happily ever after. So that kind of kicked off that. And somebody, somebody called it speculative romance at one time, and it's more like make your own story or choose your own ending type of book. But from there, I initially thought I would write like a full book showing each of the happily ever afters with that same character, but I wrote one book showing one happily ever after scenario, but then decided that I would look at all of her friends lives so they all met in college, and they were in this one sorority together. And so I write different books showing the different friends love stories. So I've written perfect. Was the first one perfect, always with Chloe. And then Brie book is a close as close to perfect. And this is still set in Lexington, Kentucky. And then the last one is perfect office pack, which is a enemies to lovers, office romance.
 
<strong>Michael Hingson ** 41:51
Now, do you put a lot of sex in your books? I
 
</strong>Tricia Copeland ** 41:54
don't know. My books are what's called closed door or fade to black, so you'll see some kissing, but not much more than that,
 
<strong>Michael Hingson ** 42:03
and that's fine. And the reason I asked that question was to get to the whole issue of so many people when they're writing, just have to make everything so graphic. There's got to be all this sex and all this other stuff that they put in them. And my view has always been, is that really necessary? And I gather you, you're essentially saying the same thing. And again, it's like detective stories. I love to read a lot of detective stories, but I like the detective stories most that are puzzles. That is, I want to figure out who done it. I don't need all the graphics of how somebody got murdered, or what happened. It happens. You don't need to put all that graphic stuff in to get to dealing with the puzzle. And it's the same thing with sex. You really need all that. Like a lot of comedians, it's all the shock stuff. They got to have all these horrible words, swear words, and everything else but the best comedians, I think most people, if they really study it, will agree, are the ones that tell stories without all that dirty and sex stuff in it.
 
</strong>Tricia Copeland ** 43:12
And that's what I like to read and what I like to watch, too. But there are definitely people that enjoy different types of books. Yeah, there are, yeah,
 
<strong>Michael Hingson ** 43:21
yeah, I hear you, but I, I would prefer to be able to use my imagination in various things. So one of my favorite detective stories or Characters of All Times is Nero Wolfe, written by Rex Stout, because he he writes in a way where you don't see all the graphic and don't need to see any of the graphic to get the entire picture. He describes enough so you know what's going on, but he doesn't deal with it in a way that would How do I put it? Offend anyone?
 
</strong>Tricia Copeland ** 43:59
Right? And I would probably argue that mystery books are would be the hardest to write, I think, because you have to give enough clues throughout so that the reader doesn't think, Oh, I would have never thought that was the villain, but you don't want to put too much in. So it's so obvious who the villain is, right? So I think it's the ways those authors weave those stories are very intricate and thought out and multi layered and impressive to me
 
<strong>Michael Hingson ** 44:34
well. And the reality is that sometimes, and again, I'll use Rex Stout as an example, when you find out who did it, or who the bad person was, and Wolf explains it clearly, all the clues were there, but it would be really hard for you to put it together. Now, there have been a few times where there were things that he didn't tell you, that if you if he had said those. Because during the book, you might have figured it out, but mostly the clues are somewhat there, but it is so subtle that I doubt very many people would figure it out, which
 
</strong>Tricia Copeland ** 45:14
is, yeah, definitely.
 
<strong>Michael Hingson ** 45:17
It makes it so much fun. When that happens, it is. So you're, you're still deciding what you want to do for your next series of books, or what, what the next realm will be, if you will,
 
</strong>Tricia Copeland ** 45:31
in the fantasy genre, yes, I'm still deciding which way to go with my next characters.
 
<strong>Michael Hingson ** 45:38
Yes, right, but you're going to probably do some romances before you go into those. I
 
</strong>Tricia Copeland ** 45:43
am, yes, I was just writing a newsletter to my subscribers. In the last book, I had subscribers pick names for my characters. And so in this book, I thought, You know what? I don't like this character has has only been introduced and very briefly in one of the books, and so she doesn't have a lot of backstory. And I thought, You know what, I can just ask my readers, where do you think she should live? What are her hobbies? What does she like to do? What's her favorite book genre? I thought that would be a lot of fun for my readers to direct some of that.
 
<strong>Michael Hingson ** 46:18
And what kind of answers did you get? Did you get a lot of feedback?
 
</strong>Tricia Copeland ** 46:22
Like I said, I Well, with the names one when? So I'm just sent out the poll today, new one, but for the name ones, yeah, I would. I got like 100 answers. And then I thought, you know, next time, I won't do the names, because sometimes names are so personal and can vote like a lot of emotion that people get very heated about people's names.
 
<strong>Michael Hingson ** 46:47
Now, do mostly women answer? Do you get both sexes answering your questions? It is
 
</strong>Tricia Copeland ** 46:52
mostly women, but definitely, maybe 10% male, I would think. And actually, I feel like I have more interaction, and that's mostly on the fantasy side, but I feel like I actually have sometimes more interaction. Maybe, I don't know, maybe this get more passionate about fantasy?
 
<strong>Michael Hingson ** 47:13
Yeah, probably so. But you know, there's, there's something to be said for reading a good romance book. I like cozy mysteries as well, and a lot of those are really combinations of mysteries and romance, and the mystery part is oftentimes more straightforward, but it's just the whole book and the putting the entire book together that makes it so much fun.
 
</strong>Tricia Copeland ** 47:41
Yeah, those can be a quick, you know, kind of feel good read. I yeah for that genre, yeah, and
 
<strong>Michael Hingson ** 47:49
there's nothing wrong with that. It's good to have feel good books occasionally,
 
</strong>Tricia Copeland ** 47:54
too. I am all for feel good everything, yeah.
 
<strong>Michael Hingson ** 47:58
Well, when I travel, I like to read on airplanes, and I like not to work and do reading that's really related to work, because going and coming from events is really the time that I get to have the most down time once I get somewhere I am on until I am on the airplane coming home. And so it is the way to relax. So I enjoy reading things that will allow me to relax when I'm going and coming from trips or from events, which is so important, I think, to be able to do and I think people should do more of that. It's always worth slowing down some and really letting your mind just wander.
 
</strong>Tricia Copeland ** 48:38
Yeah, plane trips are my favorite, because that's I do the same thing. I read on the plane, and I listen to audio books mostly if I'm home, when I'm exercising or when I'm doing chores. But to be able to sit down and read doesn't happen that often.
 
<strong>Michael Hingson ** 48:56
What do you like to read most from audio books? What? What genre?
 
</strong>Tricia Copeland ** 48:59
Um, exactly what I write, fantasy and romance.
 
<strong>Michael Hingson ** 49:03
What's your favorite fantasy books
 
</strong>Tricia Copeland ** 49:06
I just finished, and I'm so behind because I don't read fantasy when I'm writing fantasy. So I just finished Holly Black's, the folk of the air series, the cruel prince, I think the cool prince, the wicked king and the queen of nothing. I think they're the three books in that series. So that was really good series. And I'm writing Emily's wild encyclopedia fairies right now. So I just started that get
 
<strong>Michael Hingson ** 49:33
a little bit more information on those fairies for a future book. Right? That's that's kind of important to do. So do you produce with I've asked a number of people this, and I'll ask you, do you arrange for audio books to be produced from your series?
 
</strong>Tricia Copeland ** 49:53
I do both my fantasy series, The Kingdom journals, as well as the realm Chronicles. I have audio books. Four. I'm a little bit behind in the realm Chronicles. My Narrator had some health problems, so I'm switching narrators. But my new narrator, Tina walls, wolsen craft, yes, I think that's how you pronounce her last name, she will be working on the fourth book in the realm Chronicles series in September. So I'm hoping that will come out in October, and that will be my, my eighth audio book.
 
<strong>Michael Hingson ** 50:23
And where can people get the audio books?
 
</strong>Tricia Copeland ** 50:26
So the kingdom Journal series is on all platforms, and then the realm chronicle series, the newest series, is on Audible. Okay,
 
<strong>Michael Hingson ** 50:37
so and again under your name for the author?
 
</strong>Tricia Copeland ** 50:42
Yep. Tricia Copeland, author, the Kingdom Journal series. The first two books are female character, so and now I'm blank. I can't believe I'm blanking on her name. It'll come to me in a minute. Yeah. So I had a female narrator for the first two books, and then the second two books are male Lee main characters. So Dan Delgado did the narration on those and then Jillian Yetter, who was the most amazing narrator for Titania. She even had pink hair, just just like Titania does, a hold of the the cover of the book has Titania is pink hair. So that was really fun to work with her, and we won an award for the second book in that series, to be a fake guardian
 
<strong>Michael Hingson ** 51:26
in audio book. Oh, cool. What was the award? It
 
</strong>Tricia Copeland ** 51:29
was independent book publisher Association, young adult fantasy, Silver Award.
 
<strong>Michael Hingson ** 51:35
Oh, cool. That's exciting. It's always good to have awards. Have you run other awards along the way?
 
</strong>Tricia Copeland ** 51:40
I have several Colorado independent book Publishers Association for the first book, kingdom of embers, in the kingdom Journal series, as well as several the global Book Awards for to remember it to be, to be a fake queen, which is the first book in the kingdom journals and as Ray at my Aztec mythology.
 
<strong>Michael Hingson ** 52:06
So how many books have you written all together?
 
</strong>Speaker 1 ** 52:08
Next month's book will be 23 Wow.
 
<strong>Michael Hingson ** 52:13
That is really exciting. Well, I know we're putting in the show notes, the picture of the book cover for the next book. And as I mentioned earlier, if you want to send us other books that you think people ought to read, we'll put those pictures in the the notes as well. I'm glad to have all the pictures you want to share.
 
</strong>Tricia Copeland ** 52:31
I will definitely share them. Thank you. Well,
 
<strong>Michael Hingson ** 52:34
so is there anything else you'd like all of our listeners and viewers to know or to think about going forward,
 
</strong>Tricia Copeland ** 52:42
right? Well, if you go to my website, which is <a href="http://triciacopeland.com" rel="nofollow">triciacopeland.com</a>,
 
<strong>Michael Hingson ** 52:47
and Tricia is T, R, i, c, I A, Copeland, C, O, P, E, L,
 
52:53
a n, d, l, a n, <a href="http://d.com.com" rel="nofollow">d.com.com</a>,
 
</strong>Tricia Copeland ** 52:56
yes, if you go there, and if you just want to get a trial of my books. If you subscribe to my newsletter, then you can read a free short story fantasy as well as a free short story romance.
 
<strong>Michael Hingson ** 53:07
Oh, okay. If people want to reach out to you, what's the best way to do that,
 
</strong>Tricia Copeland ** 53:13
they can reach out on direct message, on social media, or my email is Tricia T, R, i, c, I a@triciacopeland.com
 
53:21
too. Okay,
 
<strong>Michael Hingson ** 53:24
then people can, can reach out and and they'll, I'm sure, have all sorts of ideas for you.
 
</strong>Tricia Copeland ** 53:31
I love ideas, and I love talking to readers about my books.
 
<strong>Michael Hingson ** 53:36
Yeah, I I've written three, and I love getting comments and feedback from people, because I get new ideas and new thoughts. And mine are really all about helping to inspire people and so on. So it's it's always good when people have their their observations, whatever they are.
 
54:01
I agree.
 
</strong>Michael Hingson ** 54:03
Well, anyway, I want to thank you for being here. This has been a lot of fun, and I really value your time being here, and I hope people will reach out and and also, more important, get your books and read your books and review them. One of the most important things that all of us who are authors will tell anyone is, please review the books. Please go to places like Amazon and Reddit and so on and review the books, because those reviews are are viewed and paid attention to by so many people. So giving an author, a great review is always a wonderful thing to do.
 
<strong>Tricia Copeland ** 54:44
We do appreciate those and thank you so much, Michael for having me.
 
</strong>Michael Hingson ** 54:48
Well, it was my pleasure, and I want to thank all of you for listening and watching today. We really appreciate it. If you've got any thoughts, I'd love to hear from you, please email me at Michael H i. M, I, C, H, A, E, L, H, I, at access, A, B, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, but also go to our podcast page, www, dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>, you can see all of our podcasts there, but they're also available wherever you're listening to podcasts and and you can find the most anywhere podcasts are available. If you know anyone who ought to be a guest that you think would make a wonderful guest, and you'd like to have them tell their stories and Tricia you as well, I would really appreciate you introducing us, because we're always looking for more people to have on the podcast, and so please don't hesitate to reach out and don't hesitate to provide introductions, but again, give us a five star review here on unstoppable mindset. We value your reviews greatly, and we really appreciate you doing it. So I want to thank you, Tricia again, for being here. This has been fun, and I think it's really important that people do get a great sense of what you're doing, and I think we've done that, and we're really anxious to see where you go from here.
 
<strong>Tricia Copeland ** 56:08
Thank you so much, Michael, I so appreciate it.
 
</strong>Michael Hingson ** 56:15
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Youth Book Author with Tricia Copeland</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/82076f3a-8c20-46da-bc91-076bfb8a3551.mp3?source=rss&amp;ext=asset.mp3" length="83957110" type="audio/mpeg" />
<itunes:episode>361</itunes:episode>
</item>
<item><title>Episode 360 – Unstoppable Teacher and Resilience Coach with Kijuan Amey</title>
<guid isPermaLink="false">https://pinecast.com/guid/23ba7052-1d17-410f-be0e-9722931a9695</guid>
<pubDate>Fri, 08 Aug 2025 10:00:46 -0000</pubDate>

<itunes:duration>01:09:20</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d8018bd6-dbdc-4744-93e6-c1257cf47057/UM360-Kijuan_Amey-Coverart.jpg" />
<description><![CDATA[<p>In this episode of Unstoppable Mindset we get to experience a story of a man who demonstrates what real unstopability is really all about. I hope you will be inspired and that you will learn some good life lessons from what you will hear. Our guest, Kijuan Amey grew up around Durham North Carolina. After completing high school, rather than going to college, circumstances brought him to an Airforce recruiter. He scored quite high on his tests which resulted in his recruiter showing him a list of jobs including working as an in-flight refueling expert. The job was demanding, and it requires significant intelligence. After pondering and speaking with the recruiter Kijuan signed up for the job and spent the next 6 and a half years refueling aircraft in flight.
 
In May of 2017 Kijuan was struck by a motorcycle and suffered a significant number of major injuries. Of course, his career as a refueling expert ended. He actually spent the next 3 and a half years healing and eventually deciding to move on with his life.
 
Kijuan describes himself as someone who always likes getting answers and moving forward. This he did as you will discover. You will hear the story of Kijuan Amey in detail. Today he teaches and he is a coach. He also wrote and published a book. What I haven’t told you to this point is that one of the things that happened to Kijuan as a result of his injuries is that he lost his eyesight. As he will tell you, however, “I may have lost my sight, but I have not lost my vision”. Kijuan today is a keynote speaker talking to many audiences and helping people to discover how they can move forward with their lives no matter what befalls them.
 
 
<strong>About the Guest:</strong>
 
Kijuan Amey, the visionary behind Amey Motivation, hails from Durham, NC, where his journey of resilience and success began. After graduating from Southern High School, he dedicated a decade of his life to the US Air Force, achieving the rank of Staff Sergeant as an In-flight Refueling Specialist. Medically retired, he transitioned into academia, earning a degree and founding Amey Motivation LLC. Formerly served as the vice president for the Carolina regional group of the Blinded Veterans Association, Kijuan is also a mentor and ambassador for the Air Force Wounded Warriors program. Beyond his remarkable military career, Kijuan is a man of many talents, boasting over 25 years of drumming expertise, onstage acting, and now, an upcoming bestseller, “Don’t Focus on Why Me.” However, life took an unexpected turn on May 5th, 2017, when a motorcycle accident claimed his eyesight. Yet, as Kijuan profoundly states, “I may have lost my sight, but I did not lose my vision.” Now armed with an inspiring story of overcoming adversity, Kijuan has become a motivational force, empowering others to reach their highest potential. Whether addressing a crowd of 1,500 or engaging in one-on-one sessions, Kijuan is well-equipped for any speaking engagement. He’s not just a speaker; he’s a catalyst for transformation, ready for the task ahead! Contact him at (919) 641-8150 | kijuan@ameymotivation.com | <a href="http://AmeyMotivation.com" rel="nofollow">AmeyMotivation.com</a></p>
<p><strong>Ways to connect with Kijuan:</strong>
 
Website: <a href="http://ameymotivation.com" rel="nofollow">ameymotivation.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/kijuan-amey-783889121?utm_source=share&amp;utm_campaign=share_via&amp;utm_content=profile&amp;utm_medium=ios_app" rel="nofollow">https://www.linkedin.com/in/kijuan-amey-783889121?utm_source=share&amp;amp;utm_campaign=share_via&amp;amp;utm_content=profile&amp;amp;utm_medium=ios_app</a>
Facebook: <a href="https://www.facebook.com/share/167F8mGMfR/?mibextid=wwXIfr" rel="nofollow">https://www.facebook.com/share/167F8mGMfR/?mibextid=wwXIfr</a>
Instagram: <a href="https://www.instagram.com/kijuanamey?igsh=NmZtNHRqbW1meWNy&amp;utm_source=qr" rel="nofollow">https://www.instagram.com/kijuanamey?igsh=NmZtNHRqbW1meWNy&amp;amp;utm_source=qr</a> 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, everyone. I am Michael hingson, and you are listening and or watching our podcast. Unstoppable mindset where inclusion, diversity and the unexpected meet. And for those who may not really understand all of that, we start with inclusion, because if you talk to diversity people, they typically leave out any discussion of disabilities, and today, especially, that gets to be important, because our guest Kijuan, Amey, is blind, and I, of course, as many of you probably know also, am blind, and so we're going to talk about blind, and who knows what else we'll we'll get into all sorts of adventures. There's another thing that Kijuan and I have in common, and he doesn't even really probably know about it, and that is that in my book thunder dog, the story of a blind man, his guide dog, and the triumph of trust at Ground Zero, there's a section called guide dog wisdom. And in the section of guide dog wisdom, number two, the main point of that one is, don't let your sight get in the way of your vision. And that was published in Thunder dog anyway, we'll talk about whatever comes along. But Kijuan, I want to welcome you to doing a stoppable mindset, and thanks for being here. We're glad to have you,
 
<strong>Kijuan Amey ** 02:42
Michael, I truly appreciate you allowing me to come on your platform and share my story.
 
</strong>Michael Hingson ** 02:47
Well, no allowance necessary. It is all all about people conversing and telling their stories and why they do what they do, and showing that they're unstoppable, so that we can show everybody else that they're unstoppable as well, or really ought to consider themselves more unstoppable than they think. But anyway, we're glad you're here, and looking forward to having a great conversation with you. Why don't we start by you going back and telling us kind of about the the early years of Kijuan, the early years of Yeah. Let's start with the beginning. You know, you know, like they, they always say you gotta start at the beginning somewhere. So might as well start at the beginning.
 
<strong>Kijuan Amey ** 03:29
Yeah. So back in the 90s, born in Durham, North Carolina, where I was, of course, raised there as well. I don't live too far from there. Now, honestly, I'm only maybe 2530 minutes from there, so I still consider myself right here in it.
 
</strong>Michael Hingson ** 03:48
And of course, having grown up in Durham, you must be a major basketball fan of some sort.
 
<strong>Kijuan Amey ** 03:55
What? Why would you say that there's no basketball around here? What
 
</strong>Michael Hingson ** 03:58
are you talking about? Yes, 25 miles away from you. Yeah, I am definitely a, a
 
<strong>Kijuan Amey ** 04:04
true Understander of the rivalry UNC versus Duke. Okay, oh gosh, and and then I might be from Durham, but I'm actually a UNC fan.
 
</strong>Michael Hingson ** 04:16
I was in Carolina once and Northern Carolina, North Carolina in Durham, several years ago to do a speech. And we came in on a Thursday night, and I got to the hotel was pretty tired, but I thought I would unpack and watch TV. And at the time, there was a show on CBS called without a trace. I kind of like the show, so I turned it on, and at eight o'clock, when without a trace was supposed to come on, there was suddenly an announcement that says that without a trace will not be seen tonight, because we're going to be presenting live the basketball game between North Carolina State and University of. North Carolina to see which one is going to go to the chip college championships. And so if you want to watch without a trace, you can watch it Sunday morning at two in the morning. I wasn't going to do that, but anyway. But anyway. So yeah, the basketball. It runneth hot there, obviously,
 
<strong>Kijuan Amey ** 05:22
yeah, so it's pretty interesting. There is a meme for those who understands what that is, but it's a depiction. There's North Carolina State, Duke and UNC, all standing on top of a mountain, all of the mascots, and North Carolina State says, I'm going to do this one for my team, and they jump off the mountain. And then UNC says, and I'm going to do this one for my team, and then they kick Duke off the mountain.
 
</strong>Michael Hingson ** 05:59
Listen, I'm telling you, man, it is serious around I know it is really serious. It's so serious. So, yeah,
 
<strong>Kijuan Amey ** 06:05
no, I grew up in a UNC household, um, grandmother, mother, I mean, dad, hey, listen, if you they even worked at Duke and still were UNC fans. It's just the way it was, you know, and it's hard to when you grew up in it was hard to go against, you know, Unc, when they have such a amazing teams with Michael Jordan, Antoine Jameson, all these guys that came through there, you just like, gosh, these guys were really great. And so it's just one of those things. But, you know, kind of growing up with that lifestyle, you had the two games during the season, and you you hope they met in the in the in the ACC tournament, right? Because you wanted to see if there could be a clean sweep, well. And so this past year, Duke got to sleep. They rightfully, rightfully so, because their star player is going to be drafted number one this year. So they rightfully got it
 
</strong>Michael Hingson ** 07:12
another year. I was in brether County, Kentucky to do a speech, and it was the day of the NCAA championship. So one of the two teams was the what Wildcats of Kentucky, and I forget who the other one was, but I was to do a speech that started at 6pm and I was told it was at a high school. And I was told this speech has to end absolutely latest, at 6:30pm because by 631 the gym will be completely closed and and everyone will be gone because everyone wants to go home and see the Wildcats. Well, I did the speech. I ended it at 630 and everyone was gone. By 631 they were flooding out. Boy, I couldn't believe how fast they all got out. I'm
 
<strong>Kijuan Amey ** 08:09
telling you. Man, those, what we call them is blue, blue bloods, yeah, and these are the big, the biggest, you know, college teams that that impact that sport. So for basketball, of course, you got your UNC, your Duke, your Kentucky, your Kansas, those types of teams, you know. And football we already know is kind of shifting a little bit, but hey, it's just the way it is with all this nio money now. So yeah, and that's kind of what's going on nowadays. You got to have some money. And the difference between UNC and Duke, one's a private school and one's public. There you go. Well, so tell us. So tell us more about you. Yes. So me, besides me being a Tar Heel fan, I personally, you know, went after high school, graduated from Southern High School here in Durham, and then went on to the United States Air Force. I actually was going to consider going to North Carolina State, but it was not to become a fan. It was because they had one of the better engineering programs in the state, and better than UNC, huh? UNC doesn't really offer engineering. They offer computer science. And I didn't want that. And the computer science is kind of boring to me, yeah? And I mean, I'm just being honest, yeah, that's okay. And so I wanted to do either software or computer engineering, and the two best schools in the state were North Carolina State University and North Carolina agriculture and Technical State University, which we shortened for North Carolina A and T. So those two schools are the best here in North Carolina, which actually get a lot of great funding for engineering. Yeah, by the way. So yeah, that was what I was planning on doing, but there were admission hiccups. And so I said, you guys can have your admission hiccups. I already can't afford you. Anyway, I'm gonna take a different route. And so I have a really heavy or, shall I say my family has a really heavy background in the military, and mostly navy. Jeez, maybe seven, I think maybe six or seven Navy members, and then one army, one Marine, one went from the Navy to the Coast Guard. And then you have me, who kicked off the Air Force journey, and then my youngest brother is now carrying that torch, so he's out there in Italy. Man, I'm a little jealous about it. It's okay. I never got to see Italy. It's all right. It's all right. But anyway, I went into the Air Force and became an in flight refueling specialist. So what does that mean? Exactly, yeah, yeah. That's what I was getting into. I can't just say it without not telling so what that means is, I do refill aircraft, but I do it in the sky. It's basically like airplanes pulling up to a flying gas station,
 
</strong>Michael Hingson ** 11:28
which can be very tricky, tricky.
 
<strong>Kijuan Amey ** 11:30
That's a That's an understatement of the year. It's dangerous the first so when I was going through school, the first warning that they had in the book says flying two planes in close proximity is inherently dangerous. You think there's no way that's possible. No couldn't be Who are they telling this to? Like, man, it's almost like a five year or five year old needed to read that or something. So I'm just like, okay, the way to scare me. Appreciate it. And anywho I did that job for on paper, 10 years, three months and 17 days. That's how long the military counted. I Yeah, say, six and a half
 
</strong>Michael Hingson ** 12:22
years now. Why did you decide to do that, to go into the military? No to to become an in flight? Oh,
 
<strong>Kijuan Amey ** 12:31
that's because, well, first, yeah, yeah, you're right. That's a good question, because I had no clue that even existed. Didn't even know until my recruiter showed me, because I scored so high on the ASVAB, he said, I gotta show you something. And I was like, Okay, what is it? And so, you know, when you're going into the military, you're kind of skeptical about them trying to sell you a dream. And you know, so I'm like, and again, I have plenty of military families, so they're all telling me about this. They're like, don't let them sell you no dream. Make sure you pick a job before you go to basic training, because you don't want to go in open general and all this stuff. I said, okay, cool. Well, when he shows me that video, I start giggling. I said, Okay, all right. And he's like, what? I'm like, yeah, that's pretty cool. But what's the actual job you're going to show me? And he's like, this is the job as it that looks like a video game, man. He's like, he was like, I know it's crazy, but you qualify for it
 
</strong>Michael Hingson ** 13:40
now. What, what, what characteristic did you have, or what was the scoring on the test that made you qualify for that?
 
<strong>Kijuan Amey ** 13:49
I don't know what the exact cutoff is, but I score an 87 on my ASVAB out of 100 so that's that's high. Um, you needed a 50 to get into the Air Force. And I scored the 87 and he was so happy and elated. He called me as soon as he got my score. Not like, waited a day or two, no, he called me as soon as he saw the opening of the email. And he was like, When can you come in? That's all he said to me. He didn't say nothing else on the phone. And I was like, um, I could be there tomorrow. He was like, I'll be here. I said, okay, but anyway, that's literally how excited he was. He didn't even tell me why until I got there, so I had no clue, until the day I arrived in his office, and he was, he pulled out this stack of papers that he had stapled together, which was a was jobs, listing of jobs. And it was like eight pages, front and back, listings. And I'm like, Okay, what is this? And then I get close to it, I read. And I'm like, Oh, these are jobs. He's like, Yeah. He's like, go ahead. You flip through him, if you like. And I'm flipping through he's already started highlighting some and I knew there was something I wasn't gonna do. I mean, there was one of them that wasn't highlighted that I thought I wanted to do, which I'm glad I didn't, because I told it basically been me working on, like, Humvees and trucks and stuff. And he was like, You are way too smart for that. I said, okay, but that's what I know. That's what I just came out of high school doing, you know, because I went to a high school that had vocational trades and stuff. So I loved cars, I still do, and worked on mine until, literally, I couldn't see anymore, and so, you know, slowly becoming a lost trait. But hey, somebody's got to do it anyway. Yeah, that's how I got into that job. He showed it to me on a computer screen, and I was like, What the heck he's like, I've never, I said I'd never seen this before. He's like, you're not gonna see it as a civilian, because only the military does.
 
</strong>Michael Hingson ** 16:09
So why is it the military essentially said you did it six and a half years and you said you did it as 10.
 
<strong>Kijuan Amey ** 16:14
No, opposite. I said I did it six and a half. Oh, okay, rather, okay, 10, right? Because that was the day they retired me, the six and a half is the day I had my injury, and I never showed back up to work. Basically, what was your injury? My injury was a motorcycle accident where a car pulled out in front of okay, yeah, yeah. Sustained my eyes, my eyesight loss, traumatic brain injury, PTSD, spinal cord injury, broken, both legs, everything. What do you want to know? The only thing that didn't get, I guess you say, didn't have a surgery on was my arms
 
</strong>Michael Hingson ** 16:55
got it, but they, but they kept you in essentially, well, you were, you were in the military, so you stayed in while you were healing, or what?
 
<strong>Kijuan Amey ** 17:06
Yeah, so it, what happened was the reason it took so long, nobody really knew what to do with me and I, and I'll get you to why, or an understanding of why. So I did four years active, but now, at the time of my accident, I'm a reservist. I'm not active duty anymore. So fortunately for me, I was on an active duty, or in an active status, is what we call it, in the reserves, because I was in a travel status that day of my accident because I had to work that weekend, and on the day, which was May 5, 2017 that was my travel day. Okay, thankfully, because had it been may 4, 2017 I wouldn't have any of this, literally just one day. Wow. And so they were trying to figure out how to process me. They didn't know what to keep me, to let me go, to drop me off a cliff, like they didn't know what to do. And so as we were trying to file every piece of paper known to the what do you call it? DOD, Department of Defense. We had no clue what to do. Medical didn't know what to do. My leadership didn't know what to do. I definitely didn't know what to do. I mean, I never dealt with an injury, you know, or seen anybody deal with an injury, especially as substantial as mine. Yeah, of course, you were in the hospital. Well, even after getting out of hospital, you know, we were still dealing with this the whole entire time until I got retired, you know, up until the point where they eventually put me, it's kind of like they were trying to out process me with an honorable discharge, but they saw that he has an injury, so we need to get him some, you know, stuff done, and then he put me on a casualty report, and which means, you know, I was very badly injured. That's basically all that means. And that put me on a another piece of or or track, shall I say, which got me connected to a headquarters in Randolph Air Force Base in San Antonio, which is the Air Force Wounded Warriors Program. Now, when they saw my name pop up on the casualty report, they called me, and I'll never forget Connie Sanchez's voice, because I was like, What the heck is this? But she said, Hi, I'm Connie Sanchez calling from the Air Force winter Warriors Program, and I was trying to reach a key one Amy. And I'm like, You're who from where, because I had never heard of a program. Mm, hmm. So are you trying to in today's society, the scams that go on, you know? Yeah, I don't know what's going on. Who you? Who are you from? Where I'm I've been been in the Air Force for a while now. I've never heard of an Air Force. When the Warriors program, what are we talking about here, you know? And so she's doing her best to explain it to me and keep me from from being skeptical, as she says, I saw you pop up on a casualty report list, and we help airmen who have been wounded, ill or injured, you know, and and I said, Okay, well, what do you what are we we talking about? Like, what are mean you supposed to be talking about? She's like, Oh, I'm gonna help you get medically retired. I say, you gonna help me who? These are the words I've been looking for. You know, you gonna help me do what? Oh, I'm gonna help you get medically retired. I said, Where have you been for the last three years? And so anyway, that's how that whole thing got started. The ball started getting rolled to get
 
</strong>Michael Hingson ** 21:14
rolling so you were injured in 2017 Yeah. What was your attitude like after the injury? How? How did you move forward, or what? What were you thinking? Was it? Were you? Were you just totally devastated? Did you think you're going to just off yourself, or what?
 
<strong>Kijuan Amey ** 21:38
Well, let me preface by saying this, I told you I had a traumatic brain injury. The damage to my brain is most severe in the frontal lobe. The frontal lobe houses a lot of emotions, and so yes, there was devastation, yes, there was sadness. Yes, there was, well, what am I going to do now? Yes, there was anxiety, there was anything you can think of anger because of the guy who hit me or pulled out in front of me. Shall I say? You know, there was so much that was going on at one time, because, you know, I'm stuck in the hospital for, oh, by the way, I was at UNC hospital. Okay, so that's pretty cool. Uh, that I'm a Tar Heel Fanning and I got, you know, Life Flight of the UNC hospital. But back to what I was saying, there's so much that was going on that one time, because I'm stuck at a hospital for two months now, granted, the first month I know nothing about. I was in a medically induced coma for the first month, so from May 5 until June the sixth. Don't ask me any question. You know what? I mean, I literally know nothing, because that's when I came to I came out of my medically induced coma, and so I'm just trying to figure out where I am. I cannot see already, like my vision was already gone. This is not a gradual loss, as some might think or might be wondering. I could not talk at the time because my jaw had been broken, so they wired it shut to keep me from damaging it any further then I didn't realize it yet, but I also could not smell, and the reason I didn't realize it is because I could breathe just fine. The only time I noticed I couldn't smell is when some is when somebody said, Man, you smell that? It smelled good? No, no, I don't know. I don't know what you're talking about. What What smells good, you know? Or if I you know, yeah, something smell bad. I don't smell it. What are you talking about? And so anywho, um, all of these different things are going through my mind, and even after I was told what happened to me, because I, of course, don't remember. I have no recollection of the accident. So after they told me what happened now, I am sitting there with these thoughts in my head for basically, I don't know, 12 hours because I stopped talking or communicating with anyone after that, and I just wanted to be alone. Because, as the saying goes, I just got hit with a ton of bricks. Yeah, you know, so I'm literally going through all the emotions, the sadness, the net, the potential, thought of never being able to see again, never being able to fly again, refill again, see my, my girlfriend, see my, my nieces, nephews, a family, uncle, anything possible. My, I don't even have kids. I never get to see them, you know. So it's. It was one of those things. And I, I mean, I took a lot of pride in the things that I saw, because it was things that a lot of people would never see. And this is also why, you know, on some of my social media, when I did do air refuelings and things of that nature, or or went to really nice locations, or even some that weren't so nice. I would take pictures and post it, because some people will never get to see this. Yeah, so I want you to live vicariously if you want to say it through me, they're like, man, that's cool. That video, that was awesome. You you did the other day. Hey, I appreciate it, man. Hey, it's my job, you know? It's just what it is. It's all part of the
 
</strong>Michael Hingson ** 25:49
game, you know. And all that was taken away
 
<strong>Kijuan Amey ** 25:53
Exactly. And so when I tell you I used to have and I wouldn't even be sleep, I would be daydreaming, and could see so vividly, like airplanes that I used to refuel, like the F 22 Raptor, the C 17, you know, it's it's things like that. The views I used to have looking down at the ocean from 20,000 feet in the air, looking down at the coastline, flying over the North Carolina and Virginia border, where you can see literally go from land to water to land, because there is a tunnel that goes underneath the water for ships to pass over, I could literally see that stuff from the air and to now go from not seeing that ever again, the thoughts that you sit with were just like beating me up alive. And so I finally had to come out of crazy mode, because that's what it makes you do. It makes you go crazy when you do think about all these thoughts. I had to come out of that mode, because if I didn't, I probably would have really went crazy. And I finally started asking all the questions to get answers, instead of trying to formulate my own questions that I had no answers to. And so that is what you know, got me the information and how the accident happened, where I was, where I was coming from. I do remember the day that I had before that, like not not may 4, but like what I was doing before I had the accident. I do remember all of that, but the thing is, when it came up to the accident, I don't know nothing about it, it's like it completely erased that entire moment. And that's a protective mode that your neurological system does for your brain. So it's so, it's so. It's so empowering that your your mind, can do something like that. But it's also a benefit, because I would never, I do not want to relive that dream or that nightmare, shall I say, over and over. Right?
 
</strong>Michael Hingson ** 28:22
But you made the choice to move on, to get out of the crazy mode. What? What caused you to do that? Just you decided enough was enough, and it's time to move on, or what?
 
<strong>Kijuan Amey ** 28:39
No, I'm a man of answers. I need answers so. So when I think the military kind of did that to me too, but I've always been that guy who asked questions to you, even when I was younger, I was at, man, will you just sit down and we'll get to it, you know? So the military made it worse, because I became an instructor, and as an instructor, you tend to ask questions, so you can see what the person is thinking, how they're thinking, you know, making sure they're processing the information correctly. And so I am now doing that to everybody. I've put my instructor hat back on, and I'm going to asking questions that I need to know the answers
 
</strong>Michael Hingson ** 29:21
to so, how long after the accident, did you start doing this?
 
<strong>Kijuan Amey ** 29:25
Oh, no, this was a Maybe the day after I woke up from my medically induced coma. Okay, so, so the day I was informed of the accident, which was June the sixth, when I woke up out of my medically induced coma because I hate the panic button, basically not being a receipt or talk, you know what I mean? So, so I needed to figure something out, and that's when I asked the question, Well, what happened to me? Or what is the question I asked was, What? What is this motorcycle accident dream you guys are talking about? Because somebody, it was just people in my room talking, right? And they were like, Oh no, that's not a dream. That's what happened to you. And that was when I went into that shutdown period. And how long were you in that period? That was, that was the like, 12 to 16 hours or so that I didn't talk okay? And so the next day, June the seventh, is when I was like, hey, hey, I need to find something now. And that's what happened to me. What really happened?
 
</strong>Michael Hingson ** 30:30
So when that occurred? So now, on the seventh of June, did you just basically decide fairly quickly you got to move beyond from this, or did? Was it devastating for a while?
 
<strong>Kijuan Amey ** 30:44
Yeah, no, that's when the devastation and stuff really kicked in, because it made me say, What the heck, man, like, you know, somebody did this to me, you know, and I can't get back, none of that stuff. Yeah, that was taken away from me. I have all these different parts inside of me. I got metal plates in my head, screw rods and screws in my back, rods in both legs, a screw in my foot, like I even have two different sized feet now.
 
</strong>Michael Hingson ** 31:16
So how long was it before you started to decide you gotta go off and do something else with your life, and you're not gonna just let all of this rule you
 
<strong>Kijuan Amey ** 31:28
let's see when, when did that kind of transfer that it took me a little while, because I had to get acclimated to the new right life, you know, at first. So I think that would be around maybe I know I went on my first plane ride as a visually impaired person in 2018 So December of 2018 I went to my first blind rehab center. Where was that? In Tucson, Arizona. Okay, okay. The one for the V The VA has a couple of them. I can't remember how many it is, but that was the one I went to, because that was the first one to accept. I didn't want to go to the one that was closest to me. I've been to Georgia. It's okay. I wanted to go somewhere I haven't been, you know what I mean? And not no no shot at Georgia. I just wanted to go somewhere different, you know, yeah, and so that's what I did. And at first I wanted to go to Mississippi, but they took way too long to respond. And so anywho, I'm trying to get this done today, not next year, you know. And so I went there from December of 2018 until February of 2019 okay, I'm a pretty fast learner, and everything, when you go to those to the VA blind rehab centers, is at your own pace. You're fully embedded like you know, you're there the whole time. You got a room, you got everything, so they fully submerge you into this program, and you leave when you're ready. And so it only took me, and it wasn't even a full two months, is but, but I say two months because December to February, but anyway, I learned what I needed to learn, and I got out of there. I even learned stuff that I didn't know I wanted to learn, like copper tooling, wood working, you know, what's the other one? What's the leather? What's when you do leather? Yeah, but yeah, I I've even done stuff with leather, and that's so cool. It's pretty cool to do that stuff, but, yeah, I did all of that stuff, man. It's amazing. And, you know, come back home to show everybody what I learned, and they're like, Wow, you're like, a whole nother person. I said, Well, you know, I did pick up few things. And so once I got that under my belt, you know, the ability to know how to navigate, I still was not, like, really stable, because I hadn't. I hadn't, I didn't start lifting weights, or, you know, doing any like physical training, training, like legitimate training, until right before the pandemic, I was going to the YMCA and swimming, because, as we know, swimming is a full body workout, and so I was hitting the lap pool with a recreational therapist. And so what, man, that was the worst when that pandemic hit in March of 2020, yeah, because, trust me, I'll never forget it. That was when everything was looking up for me. I was like, Oh, this is so amazing. I'm I'm getting stronger, you know? I'm able to move a little bit better, get more confident in my life. And then, bam, shut everything down. I said, What? We can't go out. Wait. Everything's closed. Oh, okay, it'll only be two weeks. Oh, okay, that's okay. I could wait for two weeks. That's not that bad, yeah, but it'll be another month. Well, you said three months, six months, okay, I don't like this. So yeah, that's when everything started to come down. But then it went back up in 2021
 
</strong>Michael Hingson ** 35:25
Yeah, later in 2021 it started to lift
 
<strong>Kijuan Amey ** 35:28
Well, I mean, for me, for me in 2021 it was when I started actually working out by actually lifting weights again.
 
</strong>Michael Hingson ** 35:38
Now, were you still in the military? Swimming? Were you still in the military at this time I
 
<strong>Kijuan Amey ** 35:43
retired? Or was literally, uh, like, officially, medically retired, June 3, 2021, but again, I had not been to work since May. No, I understand 17, you know. So there's nothing that I'm doing at work. And when I did go down there, it was just kind of the just kind of a visit and hang out with those guys for the day.
 
</strong>Michael Hingson ** 36:07
You mean, they wouldn't give you a long cane and let you go ahead and continue to refuel aircraft, because you could just find the the appropriate place with the cane. They
 
<strong>Kijuan Amey ** 36:15
they would have had to switch it to the left hand, because I'm left handed, and they and they make you do that with the right hand, that refueling side, I'm way better with my left hand. Well, but hey, I would have gave it a shot, but, but
 
</strong>Michael Hingson ** 36:29
you don't move, yeah, but you, but you, but you had to make along the way the decision that you were going to move forward, which is what it sounds like you, you were doing. And certainly by June of 2021, when you retired and and so on, you made the decision that you were going to do your best to continue to to advance and do something else with your world. Oh
 
<strong>Kijuan Amey ** 37:00
yeah, yeah, no. I mean, the pandemic actually was a part of good and bad. I mean, yes, it made me upset because they kept pushing the timeline and stuff back. But October of 2020, that's when I started writing my book. So that was in the pandemic. I started writing my book. You know, I learned how to use a computer again in September. And then once I got that down pack, hey, I'm going to the next thing. What's the title of the book? Don't focus on why me. From motorcycle accident to miracle. Got it Okay, so that's the name of it. Yeah, that's the name of it. And, excuse me, like I said, I wrote the book, or started writing the book October 2020, but I wanted to publish it in May of 2021, because of the accident. You know, the accident was in May. I wanted to publish the book in May. Well, it didn't quite happen like that, because timelines get pushed back, because you got to get an editor, you got to get a book formatter, you got to get it covered. Oh, it was taking a long time. And so anywho, it got published in June of 2021, which is my entire retirement month. So I was okay with it. I retired and I published a book, a self published, by the way, a book in June of 2021, which is a big month for me, so I celebrate both good
 
</strong>Michael Hingson ** 38:32
so you did that, yep. And were you? So you got retired in June. And when, what did you decide to do? Or when did you decide to find work?
 
<strong>Kijuan Amey ** 38:47
Well, I don't, I don't really consider what I do work, and I'll tell you why, so as we will from what you're about to find out, I am the proud founder, and I call myself a chief motivational officer, not a CEO of Amey motivation. Now Amey motivation, I do keynote speaking motivationally based most of the time, and then I also am a trusted mentor and a resilience coach. So I don't feel like I'm working. I feel like I'm actually doing a service and giving back, right? I'm sorry, go ahead. No, I agree with you when I'm when I when I said a job, I kind of put it in air quotes, but anyway, I got you, but yeah, no, that's how I feel in my, you know, giving back. Because I almost feel like this is a type of ministry, a type of healing, a type of journey that not only benefits me, but benefits others. And it doesn't even feel like I'm working when I do this stuff. It just feels like I'm having a conversation. It feels like I'm building. It feels like I'm helping others, you know. And I. I couldn't even dare say that I feel like I'm working, and it's not even because I'm making good money. It's not because people are paying me, it's not because I travel to do this. It's because I really just don't feel like this is work, sure. Now, when I was in the military, that was work, you know, that felt like work. But this really does not. It's enjoyable, you know, and that's the beauty of it. And I love what I do.
 
</strong>Michael Hingson ** 40:34
But when did you decide to start motivating people?
 
<strong>Kijuan Amey ** 40:38
Well, that started back before the pandemic, too. And my first speech, like official, big speech, shall I say, anyway, was May of 2019, that's when I came out and told everybody, you know, kind of what, what happened to me, my story. Because, you know, everybody was hearing what happened to me on Facebook. I can't stand when I see a post of something bad happening to somebody on social media. Let me tell my story. And so that's what I did. And the title of that, that, uh, that speaking engagement, was, why not me? And everybody, I'm sure, was like, Wait, what the heck? Why is it called that? And I said, you're gonna have to come in to find out. You know, so anywho I told my story, and I do have a snippet of it on my website, Amy <a href="http://motivation.com" rel="nofollow">motivation.com</a>
 
</strong>Michael Hingson ** 41:33
and Amy is spelled, a, yeah,
 
<strong>Kijuan Amey ** 41:36
A, M, E, y, right. So, you know, I did tell my story about just being the vulnerable side of what happened to me, how I feel, how I got through it, what I went through, what I was dealing with, you know, and man, when I tell you it was, you could literally hear a pin drop, and we were on carpet. Okay, so it was so quiet in there. Everybody was very attentive. It was a packed house, to say the least. There was not one empty seat, except for behind me, because, no, I didn't want anybody behind me. I wanted everybody to be out front. And so that was the only spot where there was an empty seat. I had people on the right side of me, people on the left side of me, people in front of me, everywhere. And so anywho you know, it was just an amazing speech and an amazing time, because a lot of people there, I knew some people I didn't, but a lot of people there I knew. And after they heard it and came up and talked to me after the speech, they were like, Man, I didn't even know you were going through that. I didn't even know this happened to you. I didn't even know that happened. I said, that's why I had to tell it, because what y'all are hearing on Facebook is partially true, and it's part of the story. It's not the whole story. Let me tell the whole story. So yeah, that's where all that started. I also did before that speech. I also did a couple of talks at high school, local high schools in Durham too. So my high school, Southern high school, my alma mater, another local high school called Jordan High School. So yeah, you know, just different things like that,
 
</strong>Michael Hingson ** 43:31
but you still ultimately were the one that you made the choice to do it. You made the choice to move on, which is so cool, because I can think of any number of people who, if they had the same sorts of things happen to them that happened to you, would give up, and you clearly did not,
 
<strong>Kijuan Amey ** 43:50
absolutely not. I think the hardest part for me is I can't sit down. Yeah, so, so me giving up is basically like me sitting down so and I can't do that. I'm like a person like the Energizer Bunny. As soon as you put a battery anywhere near me, I'm gone
 
</strong>Michael Hingson ** 44:09
well, and it's so much more rewarding to do that, I know for me after the World Trade Center attacks and so on, and we started getting calls asking me to come and talk about September 11 and what people should learn. My wife and I decided that selling life and philosophy was a whole lot more fun and rewarding, which is really probably the biggest issue, rewarding psychologically, was much more rewarding than selling computer hardware and managing a computer hardware sales team, which is what I did. So, yeah, it became also a a path and something that was worth doing. And I agree it, it is. It isn't work, right? Not. Not in the same way, but that is also in part because we've chosen to structure it and make it work that way, that it's not work.
 
<strong>Kijuan Amey ** 45:09
Yeah, yeah. You know what is. By the way, I love your story. I did hear it on another podcast that I listened to, who that I was interviewed by. And so the the so the day of the World Trade Center and the attacks, the plane that I used to fly on the KC 135 was actually the first plane to come check it out. That was the actually the first plane to come report what had happened, because it was one already airborne, nearby, and then when they look, they loop back around, and they were like, wait, the second one's on fire. Yeah. When did that happen? Like it was basically just like that. There was a
 
</strong>Michael Hingson ** 45:52
Air Canada flight. We met, well, I didn't. My wife did. Met the pilot. We were out in San Francisco, and I was doing a presentation, and she told me about it after the speech, but she said she was coming down on the elevator, and there was a pilot from Air Canada, and they got to talking, and she explained why she was there and what what we were doing. And he said that his plane was the first passenger plane over the world trade center after things happened. And as she said, the FBI must be, have become one of your favorite friends, right, or one of your best friends? And he said, Yeah, they sure did. But
 
<strong>Kijuan Amey ** 46:38
I don't want to get that knock,
 
</strong>Michael Hingson ** 46:40
but it's but it is a choice, and yeah, for for us, the other part about it was that the media got the story, and I feel so blessed, ironically, given how everybody likes to abuse reporters in the Media, but I got so many requests for interviews, and clearly it made sense to do what we could to try to educate and help people move on from September 11, so we accepted the interview requests. And for me personally, what I really learned is something, well, I kind of rediscovered and it got reaffirmed, was that, in reality, talking about something that happens to you like that is the most important thing, because talking about it gives you the opportunity to think about it and move on. And I got asked so many different questions by reporters, some intelligent, some not some in the middle. But the bottom line is that by talking to literally hundreds and hundreds of reporters, that made me talk about it, which was a very good blessing by the time all was said and done,
 
<strong>Kijuan Amey ** 47:54
right, right, instead of internalizing, yeah, no, listen, I also have to say, I'm glad you were in some shape, because what it was 78 floors, yeah, golly, hey, I don't want to hear you say 10, you know. But 78 floors,
 
</strong>Michael Hingson ** 48:15
it was going down. So that's pretty good. As I tell people, I do understand, but as I tell people, the next week, for the next week I was starting, actually the next day, I was stiff as a board. The adrenaline ran out. And, oh, it's horrible. And, yeah, you know, my wife was in a wheelchair her whole life, and we were in a two story house we built so there was an elevator. And I swear, for the next week after September 11, I use that elevator a whole lot more than she did.
 
<strong>Kijuan Amey ** 48:43
Ah, that's funny,
 
</strong>Michael Hingson ** 48:46
but, but, you know, it was just kind of the way it was. But it is a choice, yes, and the bottom line is that we we move on you. You certainly had lots of things happen to you. You lost a lot of things. Did you ever get your sense of smell back? Or is it still gone?
 
<strong>Kijuan Amey ** 49:01
No, no. It was damaged during the reconstructive surgery on my face where they had to input the two plates. Yeah. Okay, yeah. So that's where that came from. So now it happened, shall I say? So
 
</strong>Michael Hingson ** 49:13
now getting back to something that we talked about at the very beginning, as you point out, you lost your site, but you didn't lose your vision. So tell me more about that, what that means to you, and why you say that. Because, as I said, that's something that that I've thought and talked about a lot. And of course, when thunder dog was written, we put that into thunder dog. And by the way, if you don't know it, Thunder dog and and all three of my books actually are on on Bard, so you can download them, or you can help a poor, starving author and go buy them, but, but, you know,
 
<strong>Kijuan Amey ** 49:50
come on, I think you will off. Mr. Steve Harvey, No, I'm joking. But anywho. So, as I mentioned before. Four, you know, when I was talking about my business, I don't necessarily feel like I'm working. I feel like I'm helping and and what I mean, the reason I even preface that is because when I say I may have lost my sight, but I didn't lose my vision. Sight, to me, is the physical, the vision is the mental. And so my mental was helping others, and it's always been that way, whether it was me playing sports, I had to help in some way, because I played team sports. Now, did I play any individual? No, I played all team sports. I did bowling, I did football, the basketball and ran track. All of those are team sports. And so you can roll in singles, but at the same sense, some point you're going to be doing either doubles or three or four person teams. So most of the time I was doing teams and doubles. But anyway, I was always doing some kind of helping. I grew up with siblings. I had to help somebody. I, you know, I grew up with without much, so we had to help each other. Hey, you don't know how to cook. Let me show you. You don't know how to fix this in the microwave. Let me show you, you know. And so, um, when I got to the military, I had to help, you know, when I was became an instructor, I was helping teach the people who are coming in new and all these different times I'm helping people. And now I get to a point where, not only I have to help myself get back to where I can have some kind of normalcy of life, but what really is a normal life? You know what I mean? Yeah, I had to help others understand that if I can make it through this, you can make it through what you're dealing with as well, and be there to help you.
 
</strong>Michael Hingson ** 51:57
How about going the other way? Though you needed help too, yeah, yeah. And were you advanced enough in your thinking at the time that you were perfectly willing to accept help as well?
 
<strong>Kijuan Amey ** 52:12
Uh, no, I had my moments. Um, there. There's a chapter in my book I called, uh, it's called the depression set in, and that was when I was at one of my lower points, because not too long after depression, where the suicidal thoughts, the suicidal thoughts, luckily, didn't take me out and I never attempted, because I was able to think my way. I'm a very critical thinker, Problem Solver kind of guy, so I was able to think my way out of even having those thoughts again. And I said, Hey, man, this is not you. I don't know what it is, but it's not you. And so instead of me continuing to have those thoughts, I started asking people questions, what can I do? Because this is not like, it's not working, whatever life is not working for me, right? You know, and I'm a faith believer. So my grandmother, I was living with her at the time, and the first she's a faith believer as well. And the first thing she says is, you know, just pray. You know, just pray about it. I said, Grandma, we pray every day. Hear me clearly. I didn't say, some days we pray every day this obviously, and I'm not saying it's not working, but it needs something more. And so she was, well, I don't know what to tell you. And then eventually she goes in her room and thinks about it for a minute, and she said, Why don't you call your uncle? And I said, You know what? It's not a bad idea. And he, by the way, he's a senior pastor at his church, and so I said, that's not a bad idea. I didn't think to call my pastor because I didn't want to bother him. It's kind of one of those things you just felt like, I don't want him to think about that. I've had it on his mind, you know, stuff like that. And so I called my uncle, and I was telling telling him how I was feeling, and all I heard him say was, hold on key, I'm on the way. It was like eight o'clock at night, so for him to be like, Hey, I'm HOLD ON key, I'm on the way. That's what they call me Ki, my family. Some of them call me kiwi, but some call me Ki. But anyway, just as long as they don't call me late for dinner. And so I was like, Wait, he he's coming over here, you know? So I said, Okay. And I hung up the phone, and my grandma's like, Well, what did he say? I said, he said he's on the way. She's like, he went. I said, Exactly. That's what I said. And so she said, Oh Lord, well, let me put on some clothes. I said, let you put on some clothes. I need to put on some clothes. And. Yeah, and so anyway, we both get dressed somewhat. I wasn't, like, fully dressed. I just put on, like, some, you know, some basketball shorts, a shirt, yeah, you know, stuff like that. Because I'm thinking, we're just going to hang out at the house. He's going to talk to me. He's like, Hey, man, you want to throw on some pants and, you know, go out and put on some shoes. I said, Where we going? It's like, for a ride. I said, Okay, uh, yeah, uh, grandma, and she came back in there, she's like, Yeah, he's like, we're gonna go for a ride. Um, can you get my sweatpants from over this here? Because I knew where everything was in the room, and you know how it is, we know where everything is, where we put stuff. We know exactly where it is, right? And so I knew everything was get my sweat pants from this drawer and get my shirt from that drawer. And I said, No, it's the second drawer, not the third and stuff. So we I get dressed, we go for a ride, and he's talking. No, no, I'm talking first. He let me talk. He said, So key, tell me what's up. I said, I ran through the gambit of what I was going down with me, how I had the depressed thoughts, how I had some suicidal thoughts, but I had to bring myself back out of this, and I just could not figure out why this was coming over me like that. And he was like, Uh huh. And then, you know, I just stopped talking for a while. He said, You know what key I said, What's that? He said, I'm surprised it took you this long. I was like, What do you mean? He was like, Dude, I thought this would have happened to you a long time ago? He said, I've been waiting on this. And I said, that's crazy. Like I'm sitting there thinking, man, what the heck? You know? I'm thinking. People ain't thinking about me. Nobody's like, really, can't they see me smiling, laughing, giggling and all that stuff. So they're probably not even thinking about it, you know. But he was actually prepared. He's prepared for what I call the breakdown. And he said, Keith, I think the best thing you can do, and this is when we pulled over somewhere and start talking. He said, The best thing I think you can do with this situation is you're going to have to embrace and confront the issue. And I said, Can you explain that a little bit more? He's like, Yeah, yeah. He said, what it is, I think, is your the hope that we all have is for you to regain your eyesight. But the real realization is you don't have it right now. So I need you to live like you don't have it and hope that one day you'll get it. So don't keep dwelling on the hope part. Just live like you don't have it, and that way you'll keep moving forward versus thinking you're going to get it, because these thoughts are taking you down. Every day you wake up, every time you wake up from a nap, you think you're gonna open your eyes and see something that's gonna keep bringing you further and further down. I need you to embrace this thing and don't live in the denial phase of it happening. And that was when I started to come out like that was when I really started to gain some strength and a stronger mindset. Very wise words, oh, yeah, no, these are all he is, trust me, I'm just regurgitating them. I'm sorry. Oh, I said, yeah, these were definitely his words. I'm just regurgitating,
 
</strong>Michael Hingson ** 58:46
yeah, well, but, but certainly some, some good wisdom there. But you also then chose to follow, which is great, and probably whether he's surprised it took so long. It sounds like it all happened at the right time, because you are also willing to listen, which is great. So you you moved forward. When did you form your company?
 
<strong>Kijuan Amey ** 59:12
I mean, on paper, it was like two years ago, okay, um, but like I said, officially, I started speaking in 2019 right? I understand that, yeah. But so I always count 2019 because I really believe as soon as you start doing something, you're doing it, right, yeah, you understand and and the legality side of it, hey, you can have that. I don't care. But yeah. So that's how I view it.
 
</strong>Michael Hingson ** 59:44
So how did 10 years, if you will, even though some of it was less active, but how did 10 years in the military help prepare you for public speaking and what you're doing today?
 
<strong>Kijuan Amey ** 59:56
Oh, wow. I mean, well, first off, like I told you, the resilience coaching. Mm. Um, that's part of it, and that's all they used to talk about in the military, being resilient. We used to have, like, a training, I think it was every year, is it every year or twice a year, or something like that, but we used to have training on that stuff. Um, speaking, I I never really wanted to be a public speaker. I'll be honest. Um, I do have to stay that, say, say that, because I was not one who wanted to be in the spotlight. But if the spotlight found me, I'm okay with it. You know that that's that's what I was okay with. If it found me, that's fine, but I'm not trying to take over it. Don't put it on me, shine that light somewhere else and so, but what happened with that? Okay, yes, I took, I was in college for a while, and I did take a public speaking class with the instructor. Upgrade. You have to do public speaking, because you have to give presentations going through the pre training and the actual training, the certification training. So those were different. And also the the group sizes were different. Size you might be talking to one person you might be talking to an auditorium full. Mm, hmm. So there, there was that. And, you know? So these different things, I speak for different things at my church, you know? And so it started to kind of snowball again. Different things were building me up to that point, and as I got and you'll, you'll appreciate this here, as I got into my vision, or the eyesight loss, I understood that I have a superpower. Now, yeah, and I know people like a superpower. What are you talking about, man? So I can't see you so the the looks on your faces don't affect me, the fact that I'm looking at, or supposedly looking at, engaging an audience of one to 10 to 100 to even 1500 because I have spoken to over 1500 people before, it does not affect me, yeah? And that is like us to me, my superpower now. So that's how I've changed all of this to be fitting for me. Yeah,
 
</strong>Michael Hingson ** 1:02:32
yeah. Well, so let me ask you this. We've been doing this for a while, but I want to ask you one more question. Other people are certainly going through challenges. They're experiencing difficulties in their lives, and maybe some life altering kinds of situations. What kind of advice would you give them?
 
<strong>Kijuan Amey ** 1:02:54
Oh, the first one I can easily give you don't give up, and it's easily easy to give, but it's not easy to do. So I do have to say that you but if you keep that in the back of your mind, don't give up and you keep saying that to yourself, make it an affirmation. Put it on your vision board, put it in as a reminder in your phone, whatever you need to keep you grounded in that concept of, don't give up. And so that's one thing I would say. And for myself, I say this a lot, my situation, whether it's me being blind, me being having a traumatic brain injury, me having emotional, you know, flare ups, spinal cord issues or lack of mobility, what, whatever it is my situation that doesn't define who I am. I define who I am.
 
</strong>Michael Hingson ** 1:03:56
So that's what I'll leave people with. And that is so true for everyone. Your your conditions don't define you. You've defined you, and you can choose how you want to be defined. Which gets back to, don't let your sight get in the way of your vision. Yep. Well, key one, I want to thank you for being here. I hope that people take this to heart, and I hope it will generate more business for you, if people want to reach out to you, maybe for coaching or for speaking and so on. How do they do that? Yeah,
 
<strong>Kijuan Amey ** 1:04:33
and I appreciate you saying that. So again, you can go to my website. That's Amey, <a href="http://motivation.com" rel="nofollow">motivation.com</a> A, M, E, y, <a href="http://motivation.com" rel="nofollow">motivation.com</a> you can also find my book on there. So don't focus on why me from motorcycle accident to miracle. You can also go on Amazon, Kindle Apple books as well as audible to find my book as well. So I do have audio versions out there for those who like to listen to their book. Books and for speaking engagements, feel free to click that book me link you can speak book me for a convention or conference or an event, a gala, high school, college, whatever you want me to come speak for. Come get me because I am all over it.
 
</strong>Michael Hingson ** 1:05:18
How many speaking events do you do a year.
 
<strong>Kijuan Amey ** 1:05:21
I don't count. Okay, if I try to count,
 
</strong>Michael Hingson ** 1:05:24
you know what I mean? I know the feeling, yeah,
 
<strong>Kijuan Amey ** 1:05:27
I just do Hey, hey. That's, I think that's what Nike said. Just do it, man.
 
</strong>Michael Hingson ** 1:05:31
Yeah, exactly right. Well, Kijuan, thank you for being here, and I want to thank all of you who are out there listening or watching. Really, we're grateful that you're here. I hope that what we've talked about today not only inspires you, but it gives you some good life thoughts that you can go use. Because certainly, everything that we got to discuss today is relevant, not just if you are having a challenge in your life, but it's something that is important for all of us. Life lessons like these don't grow on trees, and I hope that you'll enjoy them and use them. Reach out to key one. I'd love to hear from you. Love to hear your thoughts. Please feel free to email me at Michael H, I m, I C, H, A, E, L, H i at access, A, B, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, S O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love you to please give us a five star rating wherever you're listening. We love your reviews and your thoughts, so please do that, and as I also love to do, and that is to ask you, if you know of anyone else who ought to be a guest on this podcast. And Kijuan you as well, love to get your thoughts. Feel free to reach out, introduce us to anyone who you think ought to be a guest. We're always looking for more people who want to come on and and share their stories and help us all become more unstoppable than we think we are. But again, really appreciate your time today, everyone and Kiju, especially you. Thanks for being here. This has been wonderful.
 
<strong>Kijuan Amey ** 1:07:15
Thank you again. I really appreciate you having me on to tell my story.
 
</strong>Michael Hingson ** 1:07:22
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Teacher and Resilience Coach with Kijuan Amey</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/23ba7052-1d17-410f-be0e-9722931a9695.mp3?source=rss&amp;ext=asset.mp3" length="25287247" type="audio/mpeg" />
<itunes:episode>360</itunes:episode>
</item>
<item><title>Episode 359 – Unstoppable Architect with David Mayernik</title>
<guid isPermaLink="false">https://pinecast.com/guid/6e23a13d-b4ee-4a3c-8b2a-702c20be3177</guid>
<pubDate>Tue, 05 Aug 2025 10:00:06 -0000</pubDate>

<itunes:duration>01:08:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4b8d6e8d-3eb6-4a30-a052-04e541f5ee8c/UM359-David_Mayernik-Coverart.jpg" />
<description><![CDATA[<p>David Mayernik is an architect, artist, writer, educator and most of all, he is a life-long student. David grew up in Allentown Pennsylvania. As he tells us during this episode, even at a young age of two he already loved to draw. He says he always had a pencil and paper with him and he used them constantly. His mother kept many of his drawings and he still has many of them to this day.
 
After graduating from University of Notre Dame David held several positions with various architectural firms. He always believed that he learned more by teaching himself, however, and eventually he decided to leave the professional world of architecture and took teaching positions at Notre Dame. He recently retired and is now Professor Emeritus at Notre Dame.
 
Our conversation is far ranging including discussions of life, the importance of learning and growing by listening to your inner self. David offers us many wonderful and insightful lessons and thoughts we all can use. We even talk some about about how technology such as Computer Aided Design systems, (CAD), are affecting the world of Architecture. I know you will enjoy what David has to say. Please let me know your thoughts through email at michaelhi@accessibe.com.
 
 
<strong>About the Guest:</strong>
 
David Mayernik is an architect, artist, writer, and educator. He was born in 1960 in Allentown, Pennsylvania; his parents were children of immigrants from Slovakia and Italy. He is a Fellow of the American Academy in Rome and the British Royal Society for the Encouragement of Arts, Manufactures, and Commerce, and has won numerous grants, awards and competitions, including the Gabriel Prize for research in France, the Steedman Competition, and the Minnesota State Capitol Grounds competition (with then partner Thomas N. Rajkovich). In 1995 he was named to the decennial list of the top forty architects in the United States under forty. In the fall of 2022, he was a resident at the Bogliasco Foundation in Liguria and the Cini foundation in Venice.
 
His design work for the TASIS campus in Switzerland over twenty-eight years has been recognized with a Palladio Award from <em>Traditional Building</em> magazine, an honorable mention in the INTBAU Excellence Awards, and a jury prize from the Prix Européen d’Architecture Philippe Rotthier. TASIS Switzerland was named one of the nine most beautiful boarding schools in the world by <em>AD Magazine</em> in March 2024. For ten years he also designed a series of new buildings for TASIS England in Surrey.
 
David Mayernik studied fresco painting with the renowned restorer Leonetto Tintori, and he has painted frescoes for the American Academy in Rome, churches in the Mugello and Ticino, and various buildings on the TASIS campus in Switzerland. He designed stage sets for the Haymarket Opera company of Chicago for four seasons between 2012 and 2014. He won the competition to paint the Palio for his adopted home of Lucca in 2013. His paintings and drawings have been exhibited in New York, Chicago, London, Innsbruck, Rome, and Padova and featured in various magazines, including <em>American Artist</em> and <em>Fine Art Connoisseur</em>.
 
David Mayernik is Professor Emeritus with the University of Notre Dame, where for twenty years he taught in the School of Architecture. He is the author of two books, <em>The Challenge of Emulation in Art and Architecture</em> (Routledge, UK) and <em>Timeless Cities: An Architect’s Reflections on Renaissance Italy</em>, (Basic Books), and numerous essays and book chapters, including “The Baroque City” for the <em>Oxford Handbook of the Baroque</em>. In 2016 he created the online course <em>The Meaning of Rome</em> for Notre Dame, hosted on the edX platform, which had an audience of six thousand followers.</p>
<p><strong>Ways to connect with David:</strong>
 
Website: <a href="http://www.davidmayernik.com" rel="nofollow">www.davidmayernik.com</a>
Instagram: davidmayernik
LinkedIn: davidmayernik
EdX: The Meaning of Rome <a href="https://www.edx.org/learn/humanities/university-of-notre-dame-the-meaning-of-rome-the-renaissance-and-baroque-city" rel="nofollow">https://www.edx.org/learn/humanities/university-of-notre-dame-the-meaning-of-rome-the-renaissance-and-baroque-city</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:17
Well, hi and welcome once again. Wherever you happen to be, to another episode of unstoppable mindset. Today, we get to chat with David Mayernik, unless you're in Europe, and then it's David Mayernik, but either way, we're glad to have him. He is an architect. He is an award winning architect. He's an author. He's done a number of things in his life, and we're going to talk about all of those, and it's kind of more fun to let him be the one to talk more about it, and then I can just pick up and ask questions as we go, and that's what we'll do. But we're really glad that he's here. So David, welcome to unstoppable mindset.
 
<strong>David Mayernik ** 01:57
Oh, thanks so much. Michael, thanks for the invitation. I'm looking forward to it.
 
</strong>Michael Hingson ** 02:02
Well, I know we've been working on getting this set up, and David actually happens to be in Italy today, as opposed to being in the US. He was a professor at Notre Dame for 20 years, but he has spent a lot of time in Europe and elsewhere, and I'm sure he's going to talk about that. But why don't we start, as I mentioned earlier, as I love to do, tell us kind of about the early David growing up.
 
<strong>David Mayernik ** 02:25
Well, so my both of my parents passed away several years ago, and when I was at my mom's funeral, one of our next door neighbors was telling my wife what I was like when I was a kid, and she said he was very quiet and very intense. And I suppose that's how I was perceived. I'm not sure I perceived myself that way I did. The thing about me is I've always drawn my mom. I mean, lots of kids draw, but I drew like credibly, well, when I was, you know, two and three years old. And of course, my mother saved everything. But the best thing about it was that I always had paper and pencil available. You know, we were terribly well off. We weren't poor, but we weren't, you know, well to do, but I never lacked for paper and pencils, and that just allowed me to just draw as much as I possibly could.
 
</strong>Michael Hingson ** 03:16
And so I guess the other question is, of course, do you still have all those old drawings since your mom kept
 
<strong>David Mayernik ** 03:23
them? Well, you know? Yeah, actually, after she passed, I did get her, Well, her collection of them. I don't know that all of them. My father had a penchant for throwing things away, unfortunately. So some of the archive is no longer with us, but no but enough of it. Just odds and bits from different areas of my life. And the thing is, you know, I was encouraged enough. I mean, all kids get encouraged. I think when they're young, everything they do is fabulous, but I had enough encouragement from people who seem to take it seriously that I thought maybe I had something and and it was the kind of thing that allowed me to have enough confidence in myself that I actually enjoyed doing it and and mostly, my parents were just impressed. You know, it just was impressive to them. And so I just happily went along my own way. The thing about it was that I really wanted to find my own path as somebody who drew and had a chance in high school for a scholarship to a local art school. I won a competition for a local art school scholarship, and I went for a couple of lessons, and I thought, you know, they're just teaching me to draw like them. I want to draw like me. So for better or worse, I'm one of those autodidacts who tries to find my own way, and, you know, it has its ups and downs. I mean, the downside of it is it's a slower learning process. Is a lot more trial and error. But the upside of it is, is that it's your own. I mean, essentially, I had enough of an ego that, you know, I really wanted to do. Things my way.
 
</strong>Michael Hingson ** 05:02
Well, you illustrate something that I've believed and articulate now I didn't used to, but I do now a lot more, which is I'm my own best teacher. And the reality is that you you learn by doing, and people can can give you information. And, yeah, you're right. Probably they wanted you to mostly just draw like them. But the bottom line is, you already knew from years of drawing as a child, you wanted to perhaps go a slightly different way, and you worked at it, and it may have taken longer, but look at what you learned.
 
<strong>David Mayernik ** 05:37
Yeah, I think it's, I mean, for me, it's, it's important that whatever you do, you do because you feel like you're being true to yourself somehow. I mean, I think that at least that's always been important to me, is that I don't, I don't like doing things for the sake of doing them. I like doing them because I think they matter. And I like, you know, I think essentially pursuing my own way of doing it meant that it always was, I mean, beyond just personal, it was something I was really committed to. And you know, the thing about it, eventually, for my parents was they thought it was fabulous, you know, loved great that you draw, but surely you don't intend to be an artist, because, you know, you want to have a job and make a living. And so I eventually realized that in high school, that while they, well, they probably would have supported anything I did that, you know, I was being nudged towards something a little bit more practical, which I think happens to a lot of kids who choose architecture like I did. It's a way, it's a practical way of being an artist and and that's we could talk about that. But I think that's not always true.
 
</strong>Michael Hingson ** 06:41
Bill, go ahead, talk about that. Well, I think that the
 
<strong>David Mayernik ** 06:44
thing about architecture is that it's become, well, one it became a profession in America, really, in the 20th century. I mean, it's in the sense that there was a licensing exam and all the requirements of what we think of as, you know, a professional service that, you know, like being a lawyer or a doctor, that architecture was sort of professionalized in the 20th century, at least in the United States. And, and it's a business, you know, ostensibly, I mean, you're, you know, you're doing what you do for a fee. And, and so architecture tries to balance the art part of it, or the creative side, the professional side of it, and the business side. And usually it's some rather imperfect version of all of those things. And the hard part, I think the hardest part to keep alive is the art part, because the business stuff and the professional stuff can really kind of take over. And that's been my trial. Challenge is to try to have it all three ways, essentially.
 
</strong>Michael Hingson ** 07:39
Do you think that Frank Lloyd Wright had a lot to do with bringing architecture more to the forefront of mindsets, mindsets, and also, of course, from an art standpoint, clearly, he had his own way of doing things.
 
<strong>David Mayernik ** 07:54
Yeah, absolutely he comes from, I mean, I wouldn't call it a rebellious tradition, but there was a streak of chafing at East Coast European classicism that happened in Chicago. Louis Sullivan, you know, is mostly responsible for that. And I but, but Right, had this, you know, kind of heroic sense of himself and and I think that his ability to draw, which was phenomenal. His sense that he wanted to do something different, and his sense that he wanted to do something American, made him a kind of a hero. Eventually, I think it coincided with America's growing sense of itself. And so for me, like lot of kids in America, my from my day, if you told somebody in high school you wanted to be an architect, they would give you a book on Frank Lloyd Wright. I mean, that's just, you know, part of the package.
 
</strong>Michael Hingson ** 08:47
Yeah, of course, there are others as well, but still, he brought a lot into it. And of course there, there are now more architects that we hear about and designers and so on the people what, I m Pei, who designed the world, original World Trade Center and other things like that. Clearly, there are a number of people who have made major impacts on the way we design and think of Building and Construction today,
 
<strong>David Mayernik ** 09:17
you know, I mean America's, you know, be kind of, it really was a leader in the development of architecture in the 20th century. I mean, in the 19th century was very much, you know, following what was happening in Europe. But essentially, by the 20th century, the America had a sense of itself that didn't always mean that it rejected the European tradition. Sometimes it tried to do it, just bigger and better, but, but it also felt like it had its, you know, almost a responsibility to find its own way, like me and, you know, come up with an American kind of architecture and and so it's always been in a kind of dialog with architecture from around the world. I mean, especially in Europe, at Frank Lloyd Wright was heavily influenced by Japanese architecture and. And so we've always seen ourselves, I think, in relationship to the world. And it's just the question of whether we were master or pupil to a certain extent,
 
</strong>Michael Hingson ** 10:07
and in reality, probably a little bit of both.
 
<strong>David Mayernik ** 10:12
Yeah, and we are, and I think, you know, acknowledging who we are, the fact that we didn't just, you know, spring from the earth in the United States, where we're all, I mean, essentially all immigrants, mostly, and essentially we, you know, essentially bring, we have baggage, essentially, as a culture, from lots of other places. And that's actually an advantage. I mean, I think it's actually what makes us a rich culture, is the diversity. I mean, even me, my father's family was Slovak, my mother's family Italian. And, you know from when I tell you know Europeans that they think that's just quintessentially American. That's what makes you an American, is that you're not a purebred of some kind.
 
</strong>Michael Hingson ** 10:49
Yeah, yeah. Pure purebred American is, is really sort of nebulous and and not necessarily overly accurate, because you are probably immigrants or part other kinds of races or nationalities as well. And that's, that's okay.
 
<strong>David Mayernik ** 11:08
It's, it's rich, you know, I think it's, it's a richer. It's the extent to which you want to engage with it. And the interesting thing about my parents was that they were both children of first generation immigrants. My mom's parents had been older Italian, and they were already married, and when they came to the States, my father's parents were younger and Slovak, and they met in the United States. And my father really wasn't that interested in his Slovak heritage. I mean, just, you know, he could speak some of the language, you know, really feel like it was something he wanted to hold on to or pass along, was my mom was, I mean, she loved her parents. She, you know, spoke with him in Italian, or actually not even Italian, the dialect from where her parents came from, which is north of Venice. And so she, I think she kind of, whether consciously or unconsciously, passed that on to me, that sense that I wanted to be. I was interested in where I came from, where the origins of my where my roots were, and it's something that had an appeal for me that wasn't just it wasn't front brain, it was really kind of built into who I was, which is why, you know, one of the reasons I chose to go to Notre Dame to study where I also wound up teaching like, welcome back Carter, is that I we had a Rome program, and so I've been teaching in the Rome program for our school, but we, I was there 44 years ago as a student.
 
</strong>Michael Hingson ** 12:28
Yeah. So quite a while, needless to say. And you know, I think, well, my grandmother on my mother's side was Polish, but I I never did get much in the way of information about the culture and so on from her and and my mom never really dealt with it much, because she was totally from The Bronx in New York, and was always just American, so I never really got a lot of that. But very frankly, in talking to so many people on this podcast over almost the last four years, talking to a number of people whose parents and grandparents all came to this country and how that affected them. It makes me really appreciate the kind of people who we all are, and we all are, are a conglomerate of so many different cultures, and that's okay, yeah? I mean,
 
<strong>David Mayernik ** 13:31
I think it's more than okay, and I think we need to just be honest about it, yeah. And, you know, kind of celebrate it, because the Italians brought with them, you know, tremendous skills. For example, a lot of my grandfather was a stone mason. You know, during the Depression, he worked, you know, the for the WPA essentially sponsored a whole series of public works projects in the parks in the town I grew up in Allentown, Pennsylvania. And Allentown has a fabulous park system. And my grandfather built a lot of stone walls in the parks in the 1930s and, you know, all these cultures that came to the states often brought, you know, specialized skills. You know, from where they they came from, and, and they enriched the American, you know, skill set, essentially, and, and that's, you know, again, that's we are, who we are because of that, you know, I celebrated I, you know, I'm especially connected to my Italian heritage. I feel like, in part because my grandfather, the stone mason, was a bit of jack of all trades. He could paint and draw. And my mom, you know, wrote poetry and painted. And even though she mostly, you know, in my life, was a was a housewife, but before she met my father, and they got married relatively late for their day, she had a professional life in World War Two, my mom actually went to Penn State for a couple of years in the start of at the start of the war, and then parents wanted her to come home, and so she did two years of engineering. Penn State. When she came back to Allentown, she actually got a job at the local airplane manufacturing plant that was making fighter planes for the United States called company called volte, and she did drafting for them. And then after World War Two, she got a job for the local power company drafting modern electrical kitchens and and so I've inherited all my mom's drafting equipment. And, you know, she's, she's very much a kind of a child of the culture that she came from, and in the sense that it was a, you know, artistic culture, a creative culture. And, you know, I definitely happy and proud of
 
</strong>Michael Hingson ** 15:37
that. You know, one of the things that impresses me, and I think about a lot in talking to so many people whose parents and grandparents immigrated to this country and so on, is not just the skill sets that they brought, but the work ethic that they had, that they imparted to people. And I think people who have had a number of generations here have not always kept that, and I think they've lost something very valuable, because that work ethic is what made those people who they were
 
<strong>David Mayernik ** 16:08
absolutely I mean, my Yeah, I mean my father. I mean absolutely true is, I mean tireless worker, capable of tremendous self sacrifice and and, you know, and that whole generation, I mean, he fought in World War Two. He actually joined, joined the Navy underage. He lied about his age to get in the Navy and that. But they were capable of self, tremendous self sacrifice and tremendous effort. And, you know, I think, you know, we're always, you know, these days, we always talk about work life balance. And I have to say, being an architect, most architects don't have a great work life balance. Mostly it's, it's a lot of work and a little bit of life. And that's, I don't, you know. I think not everybody survives that. Not every architects marriage survives that mine has. But I think it's, you know, that the idea that you're, you're sort of defined by what you do. I think there's a lot of talk these days about that's not a good thing. I I'm sort of okay with that. I'm sort of okay with being defined by what I do.
 
</strong>Michael Hingson ** 17:13
Yeah, and, and that that's, that's okay, especially if you're okay with it. That's good. Well, you So you went to Notre Dame, and obviously dealt with architecture. There some,
 
<strong>David Mayernik ** 17:28
yeah. I mean, the thing, the great thing about Notre Dame is to have the Rome program, and that was the idea of actually a Sicilian immigrant to the States in the early 20th century who became a professor at Notre Dame. And he had, he won the Paris prize. A guy named Frank Montana who won the Paris prize in the 1930s went to Harvard and was a professor at Notre Dame. And he had the good idea that, you know, maybe sending kids to five years of architecture education in Indiana, maybe wasn't the best, well rounded education possible, and maybe they should get out of South Bend for a year, and he, on his own initiative, without even support from the university, started a Rome program, and then said to the university, hey, we have a Rome program now. And so that was, that was his instinct to do that. And while I got, I think, a great education there, especially after Rome, the professor, one professor I had after Rome, was exceptional for me. But you know, Rome was just the opportunity to see great architecture. I mean, I had seen some. I mean, I, you know, my parents would go to Philadelphia, New York and, you know, we I saw some things. But, you know, I wasn't really bowled over by architecture until I went to Rome. And just the experience of that really changed my life, and it gave me a direction,
 
</strong>Michael Hingson ** 18:41
essentially. So the Rome program would send you to Rome for a year.
 
<strong>David Mayernik ** 18:46
Yeah, which is unusual too, because a lot of overseas programs do a semester. We were unusual in that the third year out of a five year undergraduate degree in architecture, the whole year is spent in Rome. And you know, when you're 20 ish, you know, 20 I turned 21 when I was over there. It's a real transition time in your life. I mean, it's, it was really transformative. And for all of us, small of my classmates, I mean, we're all kind of grew up. We all became a bit, you know, European. We stopped going to football games when we went back on campus, because it wasn't cool anymore, but, but we, we definitely were transformed by it personally, but, it really opened our eyes to what architecture was capable of, and that once you've, once you've kind of seen that, you know, once you've been to the top of the mountain, kind of thing, it can really get under your skin. And, you know, kind of sponsor whatever you do for the rest of your life. At least for me, it
 
</strong>Michael Hingson ** 19:35
did, yeah, yeah. So what did you do after you graduated?
 
<strong>David Mayernik ** 19:40
Well, I graduated, and I think also a lot of our students lately have had a pretty reasonably good economy over the last couple of decades, that where it's been pretty easy for our students to get a job. I graduated in a recession. I pounded the pavements a lot. I went, you know, staying with my parents and. Allentown, went back and forth to New York, knocking on doors. There was actually a woman who worked at the unemployment agency in New York who specialized in architects, and she would arrange interviews with firms. And, you know, I just got something for the summer, essentially, and then finally, got a job in the in the fall for somebody I wanted to work with in Philadelphia and and that guy left that firm after about three months because he won a competition. He didn't take me with him, and I was in a firm that really didn't want to be with. I wanted to be with him, not with the firm. And so I then I picked up stakes and moved to Chicago and worked for an architect who'd been a visiting professor at Notre Dame eventually became dean at Yale Tom Beebe, and it was a great learning experience, but it was also a lot of hours at low pay. You know, I don't think, I don't think my students, I can't even tell my students what I used to make an hour as a young architect. I don't think they would understand, yeah, I mean, I really don't, but it was, it was a it was the sense that you were, that your early years was a kind of, I mean an apprenticeship. I mean almost an unpaid apprenticeship at some level. I mean, I needed to make enough money to pay the rent and eat, but that was about it. And and so I did that, but I bounced around a lot, you know, and a lot of kids, I think a lot of our students, when they graduate, they think that getting a job is like a marriage, like they're going to be in it forever. And, you know, I, for better or worse, I moved around a lot. I mean, I moved every time I hit what I felt was like a point of diminishing returns. When I felt like I was putting more in and getting less out, I thought it was time to go and try something else. And I don't know that's always good advice. I mean, it can make you look flighty or unstable, but I kind of always followed my my instinct on that.
 
</strong>Michael Hingson ** 21:57
I don't remember how old I was. You're talking about wages. But I remember it was a Sunday, and my parents were reading the newspaper, and they got into a discussion just about the fact that the minimum wage had just been changed to be $1.50 an hour. I had no concept of all of that. But of course, now looking back on it, $1.50 an hour, and looking at it now, it's pretty amazing. And in a sense, $1.50 an hour, and now we're talking about $15 and $16 an hour, and I had to be, I'm sure, under 10. So it was sometime between 1958 and 1960 or so, or maybe 61 I don't remember exactly when, but in a sense, looking at it now, I'm not sure that the minimum wage has gone up all that much. Yes, 10 times what it was. But so many other things are a whole lot more than 10 times what they were back then,
 
<strong>David Mayernik ** 23:01
absolutely, yeah. I mean, I mean, in some ways also, my father was a, my father was a factory worker. I mean, he tried to have lots of other businesses of his own. He, you're, you're obviously a great salesman. And the one skill my father didn't have is he could, he could, like, for example, he had a home building business. He could build a great house. He just couldn't sell it. And so, you know, I think he was a factory worker, but he was able to send my sister and I to private college simultaneously on a factory worker salary, you know, with, with, I mean, I had some student loan debt, but not a lot. And that's, that's not possible today.
 
</strong>Michael Hingson ** 23:42
No, he saved and put money aside so that you could do that, yeah, and,
 
<strong>David Mayernik ** 23:47
and he made enough. I mean, essentially, the cost of college was not that much. And he was, you know, right, yeah. And he had a union job. It was, you know, reasonably well paid. I mean, we lived in a, you know, a nice middle class neighborhood, and, you know, we, we had a nice life growing up, and he was able to again, send us to college. And I that's just not possible for without tremendous amount of debt. It's not possible today. So the whole scale of our economy shifted tremendously. What I was making when I was a young architect. I mean, it was not a lot then, but I survived. Fact, actually saved money in Chicago for a two month summer in Europe after that. So, you know, essentially, the cost of living was, it didn't take a lot to cover your your expenses, right? The advantage of that for me was that it allowed me time when I had free time when I after that experience, and I traveled to Europe, I came back and I worked in Philadelphia for the same guy who had left the old firm in Philadelphia and went off on his own, started his own business. I worked for him for about nine months, but I had time in the evenings, because I didn't have to work 80 hours a week to do other things. I taught myself how to paint. And do things that I was interested in, and I could experiment and try things and and, you know, because surviving wasn't all that hard. I mean, it was easy to pay your bills and, and I think that's one of the things that's, I think, become more onerous, is that, I think for a lot of young people just kind of dealing with both college debt and then, you know, essentially the cost of living. They don't have a lot of time or energy to do anything else. And you know, for me, that was, I had the luxury of having time and energy to invest in my own growth, let's say as a more career, as a creative person. And you know, I also, I also tell students that, you know, there are a lot of hours in the day, you know, and whatever you're doing in an office. There are a lot of hours after that, you could be doing something else, and that I used every one of those hours as best I could.
 
</strong>Michael Hingson ** 25:50
Yeah. Well, you know, we're all born with challenges in life. What kind of challenges, real challenges did you have growing up as you look back on it?
 
<strong>David Mayernik ** 26:01
Yeah, my, I mean, my, I mean, there was some, there was some, a few rocky times when my father was trying to have his own business. And, you know, I'm not saying we grew up. We didn't struggle, but it wasn't, you know, always smooth sailing. But I think one of the things I learned about being an architect, which I didn't realize, and only kind of has been brought home to me later. Right now, I have somebody who's told me not that long ago, you know? You know, the problem is, architecture is a gentleman's profession. You know that IT architecture, historically was practiced by people from a social class, who knew, essentially, they grew up with the people who would become their clients, right? And so the way a lot of architects built their practice was essentially on, you know, family connections and personal connections, college connections. And I didn't have that advantage. So, you know, I've, I've essentially had to define myself or establish myself based on what I'm capable of doing. And you know, it's not always a level playing field. The great breakthrough for me, in a lot of ways, was that one of the one of my classmates and I entered a big international competition when we were essentially 25 years old. I think we entered. I turned 26 and it was an open competition. So, you know, no professional requirements. You know, virtually no entry fee to redesign the state capitol grounds of Minnesota, and it was international, and we, and we actually were selected as one of the top five teams that were allowed to proceed onto the second phase, and at which point we we weren't licensed architects. We didn't have a lot of professional sense or business sense, so we had to associate with a local firm in Minnesota and and we competed for the final phase. We did most of the work. The firm supported us, but they gave us basically professional credibility and and we won. We were the architects of the state capitol grounds in Minnesota, 26 years old, and that's because the that system of competition was basically a level playing field. It was, you know, ostensibly anonymous, at least the first phase, and it was just basically who had the best design. And you know, a lot of the way architecture gets architects get chosen. The way architecture gets distributed is connections, reputation, things like that, but, but you know, when you find those avenues where it's kind of a level playing field and you get to show your stuff. It doesn't matter where you grew up or who you are, it just matters how good you are, yeah,
 
</strong>Michael Hingson ** 28:47
well, and do you think it's still that way today?
 
<strong>David Mayernik ** 28:51
There are a lot fewer open professional competitions. They're just a lot fewer of them. It was the and, you know, maybe they learned a lesson. I mean, maybe people like me shouldn't have been winning competitions. I mean, at some level, we were out of our league. I wouldn't say, I wouldn't say, from a design point of view. I mean, we were very capable of doing what the project involved, but we were not ready for the hardball of collaborating with a big firm and and the and the politics of what we were doing and the business side of it, we got kind of crushed, and, and, and eventually they never had the money to build the project, so the project just kind of evaporated. And the guy I used to work with in Philadelphia told me, after I won the competition, he said, you know, because he won a competition. He said, You know, the second project is the hardest one to get, you know, because you might get lucky one time and you win a competition, the question is, how do you build practice out of that?
 
</strong>Michael Hingson ** 29:52
Yeah, and it's a good point, yeah, yeah.
 
<strong>David Mayernik ** 29:55
I mean, developing some kind of continuity is hard. I mean, I. Have a longer, more discontinuous practice after that, but it's that's the hard part.
 
</strong>Michael Hingson ** 30:07
Well, you know, I mentioned challenges before, and we all, we all face challenges and so on. How do we overcome the challenges, our inherited challenges, or the perceived challenges that we have? How do we overcome those and work to move forward, to be our best? Because that's clearly kind of what you're talking about here.
 
<strong>David Mayernik ** 30:26
Yeah, well, the true I mean, so the challenges that we're born with, and I think there are also some challenges that, you know, we impose on ourselves, right? I mean, in this, in the best sense, I mean the ways that we challenge ourselves. And for me, I'm a bit of an idealist, and you know, the world doesn't look kindly on idealist. If you know, from a business, professional point of view, idealism is often, I'm not saying it's frowned upon, but it's hardly encouraged and rewarded and but I think that for me, I've learned over time that it's you really just beating your head against the wall is not the best. A little bit of navigating your way around problems rather than trying to run through them or knock them over is a smarter strategy. And so you have to be a little nimble. You have to be a little creative about how you find work and essentially, how you keep yourself afloat and and if you're if you're open to possibilities, and if you take some risks, you can, you can actually navigate yourself through a series of obstacles and actually have a rich, interesting life, but it may not follow the path that you thought you were starting out on at the beginning. And that's the, I think that's the skill that not everybody has.
 
</strong>Michael Hingson ** 31:43
The other part about that, though, is that all too often, we don't really give thought to what we're going to do, or we we maybe even get nudges about what we ought to do, but we discount them because we think, Oh, that's just not the way to do it. Rather than stepping back and really analyzing what we're seeing, what we're hearing. And I, for 1am, a firm believer in the fact that our inner self, our inner voice, will guide us if we give it the opportunity to do that.
 
<strong>David Mayernik ** 32:15
You know, I absolutely agree. I think a lot of people, you know, I was, I for, I have, for better or worse, I've always had a good sense of what I wanted to do with my life, even if architecture was a you know, conscious way to do something that was not exactly maybe what I dreamed of doing, it was a, you know, as a more rational choice. But, but I've, but I've basically followed my heart, more or less, and I've done the things that I always believed in it was true too. And when I meet people, especially when I have students who don't really know what they love, or, you know, really can't tell you what they really are passionate about, but my sense of it is, this is just my I might be completely wrong, but my sense of it is, they either can't admit it to themselves, or they can't admit it to somebody else that they that, either, in the first case, they're not prepared to listen to themselves and actually really deep, dig deep and think about what really matters to them, or if they do know what that is, they're embarrassed to admit it, or they're embarrassed to tell somebody else. I think most of us have some drive, or some internal, you know, impetus towards something and, and you're right. I mean, learning to listen to that is, is a, I mean, it's rewarding. I mean, essentially, you become yourself. You become more, or the best possible self you can be, I guess.
 
</strong>Michael Hingson ** 33:42
Yeah, I agree. And I guess that that kind of answers the question I was was thinking of, and that is, basically, as you're doing things in life, should you follow your dreams?
 
<strong>David Mayernik ** 33:53
You know, there's a lot, a lot of people are writing these days, if you read, if you're just, you know, on the, on the internet, reading the, you know, advice that you get on, you know, the new services, from the BBC to, you know, any other form of information that's out there, there's a lot of back and forth by between the follow your dreams camp and the don't follow your dreams camp. And the argument of the don't follow your dreams camp seems to be that it's going to be hard and you'll be frustrated, and you know, and that's true, but it doesn't mean you're going to fail, and I don't think anybody should expect life to be easy. So I think if you understand going in, and maybe that's part of my Eastern European heritage that you basically expect life to be hard, not, not that it has to be unpleasant, but you know it's going to be a struggle, but, but if you are true to yourself or follow your dreams, you're probably not going to wake up in the middle of your life with a crisis. You know, because I think a lot of times when you suppress your dreams, they. Stay suppressed forever, and the frustrations come out later, and it's better to just take them on board and try to again, navigate your way through life with those aspirations that you have, that you know are really they're built in like you were saying. They're kind of hardwired to be that person, and it's best to listen to that person.
 
</strong>Michael Hingson ** 35:20
There's nothing wrong with having real convictions, and I think it's important to to step back and make sure that you're really hearing what your convictions are and feeling what your convictions are. But that is what people should do, because otherwise, you're just not going to be happy.
 
<strong>David Mayernik ** 35:36
You're not and you're you're at one level, allowing yourself to manipulate yourself. I mean, essentially, you're, you know, kind of essentially deterring yourself from being who you are. You're probably also susceptible to other people doing that to you, that if you don't have enough sense of yourself, a lot of other people can manipulate you, push you around. And, you know, the thing about having a good sense of yourself is you also know how to stand up for yourself, or at least you know that you're a self that's worth standing up for. And that's you know. That's that, that thing that you know the kids learn in the school yard when you confront the bully, you know you have to, you know, the parents always tell you, you know, stand up to the bully. And at some level, life is going to bully you unless you really are prepared to stand up for something.
 
</strong>Michael Hingson ** 36:25
Yeah, and there's so many examples of that I know as a as a blind person, I've been involved in taking on some pretty major tasks in life. For example, it used to be that anyone with a so called Disability couldn't buy life insurance, and eventually, we took on the insurance industry and won to get the laws passed in every state that now mandate that you can't discriminate against people with disabilities in providing life insurance unless you really have evidence To prove that it's appropriate to do that, and since the laws were passed, there hasn't been any evidence. And the reason is, of course, there never has been evidence, and insurance companies kept claiming they had it, but then when they were challenged to produce it, they couldn't. But the reality is that you can take on major tasks and major challenges and win as long as you really understand that that is what your life is steering you to do,
 
<strong>David Mayernik ** 37:27
yeah, like you said, and also too, having a sense of your your self worth beyond whatever that disability is, that you know what you're capable of, apart from that, you know that's all about what you can't do, but all the things that you can do are the things that should allow you to do anything. And, yeah, I think we're, I think it's a lot of times people will try to define you by what you can't do, you
 
</strong>Michael Hingson ** 37:51
know? And the reality is that those are traditionally misconceptions and inaccurate anyway, as I point out to people, disability does not mean a lack of ability. Although a lot of people say, Well, of course it, it is because it starts with dis. And my response is, what do you then? How do you deal with the words disciple, discern and discrete? For example, you know the fact of the matter is, we all have a disability. Most of you are light dependent. You don't do well with out light in your life, and that's okay. We love you anyway, even though you you have to have light but. But the reality is, in a sense, that's as much a disability is not being light dependent or being light independent. The difference is that light on demand has caused so much focus that it's real easy to get, but it doesn't change the fact that your disability is covered up, but it's still there.
 
<strong>David Mayernik ** 38:47
No, it's true. I mean, I think actually, yeah, knowing. I mean, you're, we're talking about knowing who you are, and, you know, listening to your inner voice and even listening to your aspirations. But also, I mean being pretty honest about where your liabilities are, like what the things are that you struggle with and just recognizing them, and not not to dwell on them, but to just recognize how they may be getting in the way and how you can work around them. You know, one of the things I tell students is that it's really important to be self critical, but, but it's, it's not good to be self deprecating, you know. And I think being self critical if you're going to be a self taught person like I am, in a lot of ways, you you have to be aware of where you're not getting it right. Because I think the problem is sometimes you can satisfy yourself too easily. You're too happy with your own progress. You know, the advantage of having somebody outside teaching you is they're going to tell you when you're doing it wrong, and most people are kind of loath do that for themselves, but, but the other end of that is the people who are so self deprecating, constantly putting themselves down, that they never are able to move beyond it, because they're only aware of what they can't do. And you know, I think balancing self criticism with a sense of your self worth is, you know, one of the great balancing acts of life. You.
 
</strong>Michael Hingson ** 40:00
Well, that's why I've adopted the concept of I'm my own best teacher, because rather than being critical and approaching anything in a negative way, if I realize that I'm going to be my own best teacher, and people will tell me things, I can look at them, and I should look at them, analyze them, step back, internalize them or not, but use that information to grow, then that's what I really should do, and I would much prefer the positive approach of I'm my own best teacher over anything else.
 
<strong>David Mayernik ** 40:31
Yeah, well, I mean, the last kind of teachers, and I, you know, a lot of my students have thought of me as a critical teacher. One of the things I think my students have misunderstood about that is, it's not that I have a low opinion of them. It's actually that I have such a high opinion that I always think they're capable of doing better. Yeah, I think one of the problems in our educational system now is that it's so it's so ratifying and validating. There's so we're so low to criticize and so and the students are so fragile with criticism that they they don't take the criticism well, yeah, we don't give it and, and you without some degree of what you're not quite getting right, you really don't know what you're capable of, right? And, and I think you know. But being but again, being critical is not that's not where you start. I think you start from the aspiration and the hope and the, you know, the actually, the joy of doing something. And then, you know, you take a step back and maybe take a little you know, artists historically had various techniques for judging their own work. Titian used to take one of his paintings and turn it away, turn it facing the wall so that he couldn't see it, and he would come back to it a month later. And, you know, because when he first painted, he thought it was the greatest thing ever painted, he would come back to it a month later and think, you know, I could have done some of those parts better, and you would work on it and fix it. And so, you know, the self criticism comes from this capacity to distance yourself from yourself, look at yourself almost as as hard as it is from the outside, yeah, try to see yourself as other people see you. Because I think in your own mind, you can kind of become completely self referential. And you know, that's that. These are all life skills. You know, I had to say this to somebody recently, but, you know, I think the thing you should get out of your education is learning how to learn and like you're talking about, essentially, how do you approach something new or challenging or different? Is has to do with essentially, how do you how do you know? Do you know how to grow and learn on your own?
 
</strong>Michael Hingson ** 42:44
Yeah, exactly, well, being an architect and so on. How did you end up going off and becoming a professor and and teaching? Yeah, a
 
<strong>David Mayernik ** 42:52
lot of architects do it. I have to say. I mean, there's always a lot of the people who are the kind of heroes when I was a student, were practicing architects who also taught and and they had a kind of, let's say, intellectual approach to what they did. They were conceptual. It wasn't just the mundane aspects of getting a building built, but they had some sense of where they fit, with respect to the culture, with respect to history and issues outside of architecture, the extent to which they were tied into other aspects of culture. And so I always had the idea that, you know, to be a full, you know, a fully, you know, engaged architect. You should have an academic, intellectual side to your life. And teaching would be an opportunity to do that. The only thing is, I didn't feel like I knew enough until I was older, in my 40s, to feel like I actually knew enough about what I was doing to be able to teach somebody else. A lot of architects get into teaching early, I think, before they're actually fully formed to have their own identities. And I think it's been good for me that I waited a while until I had a sense of myself before I felt like I could teach somebody else. And so there was, there was that, I mean, the other side of it, and it's not to say that it was just a day job, but one of the things I decided from the point of your practice is a lot of architects have to do a lot of work that they're not proud of to keep the lights on and keep the business operating. And I have decided for myself, I only really want to do work that I'm proud of, and in order to do that, because clients that you can work for and be you know feel proud of, are rather rare, and so I balanced teaching and practice, because teaching allowed me to ostensibly, theoretically be involved with the life of the mind and only work for people and projects that interested me and that I thought could offer me the chance to do something good and interesting and important. And so one I had the sense that I had something to convey I learned. Enough that I felt like I could teach somebody else. But it was also, for me, an opportunity to have a kind of a balanced life in which practice was compensated. You know that a lot of practice, even interesting practice, has a banal, you know, mundane side. And I like being intellectually stimulated, so I wanted that. Not everybody wants
 
</strong>Michael Hingson ** 45:24
that. Yeah, so you think that the teaching brings you that, or it put you in a position where you needed to deal with that?
 
<strong>David Mayernik ** 45:32
You know, having just retired, I wish there had been more of that. I really had this romantic idea that academics, being involved in academics, would be an opportunity to live in a world of ideas. You know? I mean, because when I was a student, I have to say we, after we came back from Rome, I got at least half of my education for my classmates, because we were deeply engaged. We debated stuff. We, you know, we we challenged each other. We were competitive in a healthy way and and I remember academics my the best part of my academic formation is being immensely intellectually rich. In fact, I really missed it. For about the first five years I was out of college, I really missed the intellectual side of architecture, and I thought going back as a teacher, I would reconnect with that, and I realized not necessarily, there's a lot about academics that's just as mundane and bureaucratic as practice can be so if you really want to have a satisfying intellectual life, unfortunately, you can't look to any institution or other people for it. You got to find it on your own.
 
46:51
Paperwork, paperwork,
 
</strong>David Mayernik ** 46:55
committee meetings, just stuff. Yeah, yeah,
 
<strong>Michael Hingson ** 47:00
yeah. Yeah, which never, which never. Well, I won't say they never help, but there's probably, there's probably some valuable stuff that you can get, even from writing and doing, doing paperwork, because it helps you learn to write. I suppose you can look at it that way.
 
</strong>David Mayernik ** 47:16
No, it's true. I mean, you're, you're definitely a glass half full guy. Michael, I appreciate that's good. No. I mean, I, obviously, I always try to make get the most out of whatever experience I have. But, I mean, in the sense that there wasn't as much intellectual discourse, yeah, you know, as my I would have liked, yeah, and I, you know, in the practice or in the more academic side of architecture. Several years ago, somebody said we were in a post critical phase like that. Ideas weren't really what was driving architecture. It was going to be driven by issues of sustainability, issues of social structure, you know, essentially how people live together, issues that have to do with things that weren't really about, let's call it design in the esthetic sense, and all that stuff is super important. And I'm super interested in, you know, the social impact of my architecture, the sustainable impact of it, but the the kind of intellectual society side of the design part of it, we're in a weird phase where it that's just not in my world, we just it's not talked about a lot. You know,
 
<strong>Michael Hingson ** 48:33
it's not what it what it used to be. Something tells me you may be retired, but you're not going to stop searching for intellectual and various kinds of stimulation to help keep your mind active.
 
</strong>David Mayernik ** 48:47
Oh, gosh, no, no. I mean, effectively. I mean, I just stopped one particular job. I describe it now as quitting with benefits. That's my idea of what I retired from. I retired from a particular position in a particular place, but, but I haven't stopped. I mean, I'm certainly going to keep working. I have a very interesting design project in Switzerland. I've been working on for almost 29 years, and it's got a number of years left in it. I paint, I write, I give lectures, I you know, and you obviously have a rich life. You know, not being at a job. Doesn't mean that the that your engagement with the world and with ideas goes away. I mean, unless you wanted to, my wife's my wife had three great uncles who were great jazz musicians. I mean, some quite well known jazz musicians. And one of them was asked, you know, was he ever going to retire? And he said, retire to what? Because, you know, he was a musician. I mean, you can't stop being a musician, you know, you know, if, some level, if you're really engaged with what you do, you You never stop, really,
 
<strong>Michael Hingson ** 49:51
if you enjoy it, why would you? No, I
 
</strong>David Mayernik ** 49:54
mean, the best thing is that your work is your fun. I mean, you know, talking about, we talked about it. I. You that You know you're kind of defined by your work, but if your work is really what you enjoy, I mean, actually it's fulfilling, rich, enriching, interesting, you don't want to stop doing that. I mean, essentially, you want to do it as long as you possibly can. Yeah,
 
<strong>Michael Hingson ** 50:13
and it's and it's really important to do that. And I think, in reality, when you retire from a job, you're not really retiring from a job. You're retiring, as you said, from one particular thing. But the job isn't a negative thing at all. It is what you like to do.
 
</strong>David Mayernik ** 50:31
Yeah. I mean, there's, yeah, there's the things that you do that. I mean, I guess the job is the, if you like, the thing that is the, you know, the institution or the entity that you know, pays your bills and that kind of stuff, but the career or the thing that you're invested in that had the way you define yourself is you never stop being that person, that person. And in some ways, you know, what I'm looking forward to is a richer opportunity to pursue my own avenue of inquiry, and, you know, do things on my own terms, without some of the obligations I had
 
<strong>Michael Hingson ** 51:03
as a teacher, and where's your wife and all that.
 
</strong>David Mayernik ** 51:06
So she's with me here in LUCA, and she's she's had a super interesting life, because she she she studied. We, when we were together in New York, she was getting a degree in art history, Medieval and Renaissance studies in art history at NYU, and then she decided she really wanted to be a chef, and she went to cooking school in New York and then worked in a variety of food businesses in New York, and then got into food writing and well, food styling for magazines, making food for photographs, and then eventually writing. And through a strange series of connections and experiences. She got an opportunity to cook at an Art Foundation in the south of France, and I was in New York, and I was freelancing. I was I'd quit a job I'd been at for five years, and I was freelancing around, doing some of my own stuff and working with other architects, and I had work I could take with me. And you know, it was there was there was, we didn't really have the internet so much, but we had FedEx. And I thought I could do drawings in the south of France. I could do them in Brooklyn. So, so I went to the south of France, and it just happens to be that my current client from Switzerland was there at that place at that time, scouting it out for some other purpose. And she said, I hear you're architect. I said, Yeah. And I said, Well, you know, she said, I like, you know, classical architecture, and I like, you know, traditional villages, and we have a campus, and we need a master plan architect. And I was doing a master plan back in Delaware at that time, and my wife's you know, career trajectory actually enabled me to meet a client who's basically given me an opportunity to build, you know, really interesting stuff, both in Switzerland and in England for the last, you know, again, almost 29 years. And so my wife's been a partner in this, and she's been, you know, because she's pursued her own parallel interest. But, but our interests overlap enough and we share enough that we our interests are kind of mutually reinforcing. It's, it's been like an ongoing conversation between us, which has been alive and rich and wonderful.
 
<strong>Michael Hingson ** 53:08
You know, with everything going on in architecture and in the world in general, we see more and more technology in various arenas and so on. How do you think that the whole concept of CAD has made a difference, or in any way affected architecture. And where do you think CAD systems really fit into all of that?
 
</strong>David Mayernik ** 53:33
Well, so I mean this, you know, CAD came along. I mean, it already was, even when I was early in my apprenticeship, yeah, I was in Chicago, and there was a big for som in Chicago, had one of the first, you know, big computers that was doing some drawing work for them. And one of my, a friend of mine, you know, went to spend some time and figure out what they were capable of. And, but, you know, never really came into my world until kind of the late night, mid, mid to late 90s and, and, and I kind of resisted it, because I, the reason I got into architecture is because I like to draw by hand, and CAD just seemed to be, you know, the last thing I'd want to do. But at the same time, you, some of you, can't avoid it. I mean, it has sort of taken over the profession that, essentially, you either have people doing it for you, or you have to do it yourself, and and so the interesting thing is, I guess that I, at some point with Switzerland, I had to, basically, I had people helping me and doing drawing for me, but I eventually taught myself. And I actually, I jumped over CAD and I went to a 3d software called ArchiCAD, which is a parametric design thing where you're essentially building a 3d model. Because I thought, Look, if I'm going to do drawing on the computer, I want the computer to do something more than just make lines, because I can make lines on my own. But so the computer now was able to help me build a 3d model understand buildings in space and construction. And so I've taught myself to be reasonably, you know, dangerous with ArchiCAD and but the. Same time, the creative side of it, I still, I still think, and a lot of people think, is still tied to the intuitive hand drawing aspect and and so a lot of schools that gave up on hand drawing have brought it back, at least in the early years of formation of architects only for the the conceptual side of architecture, the the part where you are doodling out your first ideas, because CAD drawing is essentially mechanical and methodical and sort of not really intuitive, whereas the intuitive marking of paper With a pencil is much more directly connected to the mind's capacity to kind of speculate and imagine and daydream a little bit, or wander a little bit your mind wanders, and it actually is time when some things can kind of emerge on the page that you didn't even intend. And so, you know, the other thing about the computer is now on my iPad, I can actually do hand drawing on my iPad, and that's allowed me to travel with it, show it to clients. And so I still obviously do a lot of drawing on paper. I paint by hand, obviously with real paints and real materials. But I also have found also I can do free hand drawing on my iPad. I think the real challenge now is artificial intelligence, which is not really about drawing, it's about somebody else or the machine doing the creative side of it. And that's the big existential crisis that I think the profession is facing right now.
 
<strong>Michael Hingson ** 56:36
Yeah, I think I agree with that. I've always understood that you could do free hand drawing with with CAD systems. And I know that when I couldn't find a job in the mid 1980s I formed a company, and we sold PC based CAD systems to architects and engineers. And you know, a number of them said, well, but when we do designs, we charge by the time that we put into drawing, and we can't do that with a CAD system, because it'll do it in a fraction of the time. And my response always was, you're looking at it all wrong. You don't change how much you charge a customer, but now you're not charging for your time, you're charging for your expertise, and you do the same thing. The architects who got that were pretty successful using CAD systems, and felt that it wasn't really stifling their creativity to use a CAD system to enhance and speed up what they did, because it also allowed them to find more jobs more quickly.
 
</strong>David Mayernik ** 57:35
Yeah, one of the things it did was actually allow smaller firms to compete with bigger firms, because you just didn't need as many bodies to produce a set of drawings to get a project built or to make a presentation. So I mean, it has at one level, and I think it still is a kind of a leveler of, in a way, the scale side of architecture, that a lot of small creative firms can actually compete for big projects and do them successfully. There's also, it's also facilitated collaboration, because of the ability to exchange files and have people in different offices, even around the world, working on the same drawing. So, you know, I'm working in Switzerland. You know, one of the reasons to be on CAD is that I'm, you know, sharing drawings with local architects there engineers, and that you know that that collaborative sharing process is definitely facilitated by the computer.
 
<strong>Michael Hingson ** 58:27
Yeah, information exchange is always valuable, especially if you have a number of people who are committed to the same thing. It really helps. Collaboration is always a good thing,
 
</strong>David Mayernik ** 58:39
yeah? I mean, I think a lot of, I mean, there's always the challenge between the ego side of architecture, you know, creative genius, genius, the Howard Roark Fountainhead, you know, romantic idea. And the reality is that it takes a lot of people to get a building built, and one person really can't do it by themselves. And So collaboration is kind of built into it at the same time, you know, for any kind of coherence, or some any kind of, let's say, anything, that brings a kind of an artistic integrity to a work of architecture, mostly, that's got to come from one person, or at least people with enough shared vision that that there's a kind of coherence to it, you know. And so there still is space for the individual creative person. It's just that it's inevitably a collaborative process to get, you know, it's the it's the 1% inspiration, 99% perspiration. Side architecture is very much that there's a lot of heavy lifting that goes into getting a set of drawings done to get a building built. And one person can't do that really.
 
<strong>Michael Hingson ** 59:40
When you're doing a drawing or you're designing, let's say, a tall building and so on. How much do you really need to be involved in understanding engineering, for example, what prompts me to ask the question is that when the World Trade Centers were attacked, what most people didn't realize is that tall buildings like that are flex. People, and they're actually ready to buffet and wind and so on. Do you, do you get involved in that sort of thing, or do you just design the building and the engineers and other people then worry about how to actually construct it?
 
</strong>David Mayernik ** 1:00:11
Well, I mean, I think good architects know enough. I think one of, one of the ways people sometimes define an architect, I know architects who define themselves this way as they're like a traffic cop, like they're they're basically orchestrating, coordinating, a whole bunch of collaborating professionals, specialists, you know, engineers of various kinds of mechanical engineers, structural engineers, and other specialized kind of Expertise in construction systems and materials and and the but the architect has to know enough about all of those things to integrate and synthesize them that essentially, that the structure isn't in some way or another at odds with the architectural intent. And so an architect has to have enough sense of what the structure is going to be that that the structure isn't something that somehow can work against or diminish some of the artistic integrity of the architecture. So you've got to be thinking. You've got to, I mean, I think one of the things that takes a long time to master as an architect is that comprehensive sense of what a building actually involves and and to basically not to bring enough to the process early that there are fewer surprises later, that learning something about the building as you're getting it developed in order to get it built doesn't essentially undermine or subvert the intention that you had at the beginning. And so in order to do that at the beginning, you have to have a better, bigger, more comprehensive sense of it. You don't have to know all the particulars. And the reality is, in the modern world with liability, architects don't actually often do the engineering side of it, because somebody else has to sign their name to the engineering documents and take responsibility for that. But the architect should have an engineering concept, at least that is sympathetic with the architectural intent of the project as a whole. I don't do tall buildings. I'm actually, I mean, personally, kind of opposed to tall buildings. I think cities are better when buildings are a little more human scaled. That's just my personal opinion about urbanism and architecture, but I also care a lot about how buildings are built, and I care a lot about durability. And I don't think the modern world has been built to be durable, and not just because of, you know, catastrophic events like the World Trade Center, but you know, those buildings were not built to last. You know, the Sears Tower was designed. The engineers who designed the Sears Tower designed it with a 60 degree, 60 year lifespan, 60 year lifespan, which has already passed. And it's not to say that it's going to fall down anytime soon, but that they couldn't guarantee that it wouldn't become so onerous to maintain that it would. It wouldn't be worth maybe demolishing and rebuilding, and for a building that's that tall, 110 stories, yeah, 60 years is not a long time, no. And so we don't we our society. I mean, one of the my challenges, and the people that I'm more kind of sympathetic with in architecture, are much more interested in issues of long term durability and building, you know, durable, sustainable environments that you know are going to be positive contributions to, you know, human flourishing over a long period of time. And you know, in order to do that from a constructional point of view, you have really have to think about materials. You have to think about systems. And you know, if you really want to talk about durability, there aren't a lot of proven durable building systems. I mean, a lot of architecture is experimenting with things we really can't guarantee will work 100 years from now, and I try to avoid that kind of experimentation. Personally. I would rather work with things I know are going to last and survive and thrive over a longer period of time.
 
<strong>Michael Hingson ** 1:04:07
Well, there's nothing wrong with that, of course. Well, if people want to reach out to you, how do they do that?
 
</strong>David Mayernik ** 1:04:15
So I have a website, and anybody can contact me via my website. I have an Instagram account where mostly post more fine art stuff, but also I, you know architecture projects as the project in Switzerland currently is coming up out of the ground, they'll be posting some images there. I'm on LinkedIn and and thanks to you. Every once in a while somebody gives me your voice. Somebody actually lets me talk to people
 
<strong>Michael Hingson ** 1:04:42
happy to do that. What's your website? It's
 
</strong>David Mayernik ** 1:04:46
my name. David <a href="http://mayernik.com" rel="nofollow">mayernik.com</a>, spell that any wood? D, A, V, i, d, yeah. M, a, y, E, R, N, I, <a href="http://k.com.com" rel="nofollow">k.com.com</a>,
 
<strong>Michael Hingson ** 1:04:56
yeah. Well, I think you. Know, I hope that that people will respond, because clearly you have a lot to offer. And I really enjoyed spending my gosh, it's been over an hour already. Can you believe it? I know we're having so much fun, but I really enjoy you being on here and and giving us a lot of insights. And it teaches me a lot, and I always love to learn from being on these podcasts, so I figure I'm probably the best student when when we do these so I really appreciate your time, and I want to thank you for being here, and I want to thank all of you for listening today. If you liked the podcast, please reach out. Let me know. Love to hear from you. My email address is Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, we'd love it if you enjoyed this and value the episode today, if you'd give us a five star rating wherever you're listening, and David for you and for everyone out there listening, if you know of anyone else who you think ought to be A guest on unstoppable mindset. We'd love an introduction, because we're always looking for people who have stories, who have thoughtful things to say, and we want to, as David just pointed out, give people a voice. So we appreciate it. But again, Debbie, David, for you, I want to really thank you for being here. This has been a lot of fun.
 
</strong>David Mayernik ** 1:06:17
Thanks, Michael. You're a well, you're fun, you have a sense of humor. I think it takes a lot of sense of adventure and humor to engage with conversations with people that are unfamiliar to you, and I really appreciate how you conduct yourself. So thank you very much. You're inspiring yourself.
 
**Michael Hingson ** 1:06:38
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Architect with David Mayernik</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6e23a13d-b4ee-4a3c-8b2a-702c20be3177.mp3?source=rss&amp;ext=asset.mp3" length="98926020" type="audio/mpeg" />
<itunes:episode>359</itunes:episode>
</item>
<item><title>Episode 358 –  Unstoppable Kinesiology Teacher and Coach with Andra Wochesen</title>
<guid isPermaLink="false">https://pinecast.com/guid/d6619671-51df-487e-b246-06df0df5969f</guid>
<pubDate>Fri, 01 Aug 2025 10:00:06 -0000</pubDate>

<itunes:duration>01:03:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a1777b17-b76e-4fd9-a8ff-db0cc79b2ad2/UM358-Andra_Wochesen-Coverart.jpg" />
<description><![CDATA[<p>On this episode we get to meet Andra Wochesen, a teacher and then a coach. Andra received her college degree in kinesiology education. What is kinesiology, you may ask? Physical education. Andra will tell us more and how she progressed from years of teaching to coaching to help “entrepreneurs and leaders to be in their power and conviction so they land on bigger stages, command higher fees and create meaningful impact”. Andra focuses today on helping people understand themselves and their lives. She uses tools such as examining Akashic Records. We get to learn in detail what Andra does and how she accomplishes helping people gain insights into their existence and how to move forward.
 
I hope you find Andra’s time with us informative and instructive.
 
 
<strong>About the Guest:</strong>
 
Andra supports entrepreneurs and leaders to be in their power and conviction, so they land on bigger stages, command higher fees and create meaningful impact.
Purpose, Power &amp; Presence.
 
Along with a 25 -year background in kinesiology and education, Andra is multi-certified as a coach, with enhanced training in energetic and embodiment techniques, including Law of Attraction, Reiki, Akashic Records, Tapping and Quantum Flow.
 
This unique combination of skills coupled with her intuitive and innate understanding of the body and energy and ability to uncover dormant soul gifts, allows her to support her clients in a deeply integrated way, creating lasting change and expedited results.
 
She has recently received a breast cancer diagnosis and is truly being asked to walk her talk as she faces the unexpected and a lot of unknowns. Part of her mission and purpose is to share her journey to support others, and though this is health related, how to apply this to any path people are currently walking.</p>
<p><strong>Ways to connect with Andra:</strong>
 
Website: <a href="https://www.andrawochesen.com/" rel="nofollow">https://www.andrawochesen.com/</a>
LinkedIn: <a href="https://www.linkedin.com/in/andra-wochesen-purposepowerpresence/" rel="nofollow">https://www.linkedin.com/in/andra-wochesen-purposepowerpresence/</a>
Instagram: <a href="https://www.instagram.com/andra_energycoach/" rel="nofollow">https://www.instagram.com/andra_energycoach/#</a>
You-Tube: <a href="https://www.youtube.com/@andrawochesen" rel="nofollow">https://www.youtube.com/@andrawochesen</a></p>
<p>To your listeners, here is a link for my Personal Power Activation Series <a href="https://andrawochesen.simplero.com/personalpoweractivation" rel="nofollow">https://andrawochesen.simplero.com/personalpoweractivation</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:28
We really appreciate you taking the time to listen to us or watch us and our guest Andra Wochesen who is going to talk to us about a variety of things, and one of the things that I will tell you is she has a degree in kinesiology, and she'll have to define that. I'm not going to, although I now know what it means and I know how to pronounce it, mostly because she told me. But I really am excited to have her be on the podcast today, because one of the things that I really enjoyed about and it's not necessarily the most enjoyable subject, but because of the things that she has done now in her life, she is facing personal tests to prove that what she teaches and coaches is real, because she's having to go through some of it, and I know that she will talk about that a little bit later. We'll get to it. But Andra, I want to thank you for being on a stoppable mindset.
 
<strong>Andra Wochesen ** 02:21
Thank you so much, Michael. I'm so happy to be here, and so love what you're about and how you show up in the world, and I'm so happy to be connected with like minded people making an impact, and happy to be connected to your audience. And I hope something I share today will be of service.
 
</strong>Michael Hingson ** 02:38
Well, I hope so, and I think that, we usually find that it is and we're we're really glad you're here to share it, which is as good as it gets. So I'd like to start by maybe learning about the early Andra growing up and so on. Why don't you tell us about some of that and kind of how that led you to maybe some of the things that you're doing now? Sure, sure.
 
<strong>Andra Wochesen ** 02:58
Yeah. I mean, yes, I'm the end places that I'm a coach, and I work with embodiment and energy. And I think the first years of my life were me being a very active child, being very adventurous, loving to have new experiences, very much being athletic. I was a competitive gymnast in my younger years. And yeah, I think I really enjoyed being in my body and using my body as a vehicle to sort of express myself. So, definitely active, definitely adventurous, definitely independent. And yeah, really enjoyed the experience of, yeah, going new places, seeing new people, and doing some things that challenge my body in big ways.
 
</strong>Michael Hingson ** 03:46
So what made you deviate from going into competitive gymnastics?
 
<strong>Andra Wochesen ** 03:51
Oh, I wasn't good enough. Oh, okay, yeah, I was good enough for where I was, but yeah, it was enough. I think, yeah, I think I stopped that around 11 or 12. Actually, it's quite a it's quite a vigorous sport. And yeah, I was quite aware of my capacity and my desire, actually, to, it takes a lot to get to that, to the caliber of like, Olympic athlete or something, right? So that wasn't, I wasn't good enough, and I didn't have, didn't desire to go down that path
 
</strong>Michael Hingson ** 04:21
well. And that's, of course, a significant part of it is there's a lot that you have to desire to do to really go down that path in whatever sport or whatever you want to compete in and be about. So I understand,
 
<strong>Andra Wochesen ** 04:35
yeah, yeah, yeah, that commitment and choice and yeah, I think, as you speak, about unstoppable, right? There is an element that requires so much conviction on our end to be able to really commit and follow through with whatever it is that we are wanting to follow through and commit with.
 
</strong>Michael Hingson ** 04:55
Well, so you say, around 11 or 12, you decided. That you weren't going to continue down that. What did you
 
<strong>Andra Wochesen ** 05:04
do? Oh, I mean, I continued to still be athletic and still played. I still did gymnastics. I was, you know, still quite good at it, so I did that through high school, but played a variety of other team sports. And I think, yeah, maybe define myself less on the athleticism, but still included it, and sort of brought in more of some other interests. I think that I had maybe more around, yeah, just travel friends. I mean, that's what you do in high school and university.
 
</strong>Michael Hingson ** 05:34
So where did you go to university? I
 
<strong>Andra Wochesen ** 05:39
went. I'm in Canada. So I went to McMaster, yeah, which is in Hamilton. It's a great school. Now, where is that? That's in Hamilton, which is I live in Toronto now. So Hamilton is about 45 minutes away. Hamilton is between, let's say, Toronto, Niagara Falls, the main cities, you would know. So, yeah, I went to McMaster for four years for my phys ed kinese degree, and then I went to Queen's University for my teaching degree. So that's sort of my educational background.
 
</strong>Michael Hingson ** 06:07
So you you got a teaching degree, did you want to go off and be a teacher? Or what did you want to do exactly? Or did you know
 
<strong>Andra Wochesen ** 06:15
I was a teacher? I did very strategically choose in my growing up, I think being athletic, I also coached teams. I also was a camp counselor, so I was very much involved in guiding other people. So I think especially in athletic pursuits, and even I mentioned this, even I did volunteer at the Canadian National Institute for the Blind and was a runner for someone there, helped them run track. So I think going into teaching, and especially phys ed teaching, made perfect sense. So I did. I did do that for 10 years, and then moved on to some other things.
 
</strong>Michael Hingson ** 06:56
So how long ago was it that you were a runner at CNIB, that
 
<strong>Andra Wochesen ** 07:01
was a long time ago. That was like, 30 years ago. Yeah, yes, that was like, sort of in my, I don't know, maybe early 20s, something like that. Okay, tell,
 
</strong>Michael Hingson ** 07:11
tell us a little bit more about how that. I'm just curious how that process worked. So you, you worked at the you volunteered at the Canadian National Institute for the Blind, and you and so people wanted to run. And how did, how did you make that work?
 
<strong>Andra Wochesen ** 07:26
So I was a guide runner. So I think I did a very, very I work with different people. There various people. And I think one, one of the young men really wanted to run track, and they had a big event at, I believe, was Variety Village, I believe. And so it was he wanted to do, I think it was 400 meters again, excuse me, it's been a long time. So it was a run. And so, yeah, to be able, I was a guide runner, so I ran, held his hands, but he obviously did the work and ran. But I was there as a as a runner to support that.
 
</strong>Michael Hingson ** 08:00
But you had to be able to run fast enough to keep up with whatever speed he was in produce, yeah, for
 
<strong>Andra Wochesen ** 08:05
sure, absolutely, yeah, yeah,
 
</strong>Michael Hingson ** 08:09
yeah. I know people in the United States who are blind runners and do work with with people to guide. And of course, that's the whole point. But obviously, the the guides have to be in good enough physical shape also to make sure that they're able to let the person run at their own pace and hopefully set world records. I don't know who has but you know, nevertheless,
 
<strong>Andra Wochesen ** 08:35
yes, to let them have their full self expression right of what they were wanting to do, and your eye was just there on the side to make sure that he was able to run as fast as and get where he wanted to go and achieve the results he wanted to achieve.
 
</strong>Michael Hingson ** 08:52
Could when you were when you were acting as a guide. How did that work? That is to say, I'm assuming that the person couldn't necessarily run totally on their own. How did, how did you keep people running straight or where they needed to go again?
 
<strong>Andra Wochesen ** 09:09
It's a long time. I believe it was just hands right, and my hands in front, so that, or maybe at the side right, just so that there was a hand. There was a tactile component. It wasn't voice. It was definitely cut, so it was just more like guiding, to make sure that he was able to stay no well, he knew when to start, but to stay within the lines to be able to follow the track, and then obviously, to be able to cross the finish line.
 
</strong>Michael Hingson ** 09:35
Yeah, because they, they didn't have ropes or anything between lanes that he could follow. So he needed a person, or she, depending on who you guided, they needed your assistance. Because the bottom line is that the the tracks don't have ropes or anything like that to divide the various lanes. Yeah,
 
<strong>Andra Wochesen ** 09:54
yes, yeah. So it was, there may be different things. Now, you know, I'm not sure, but I'm
 
</strong>Michael Hingson ** 09:59
aware that there are. But I'm not a runner, so
 
<strong>Andra Wochesen ** 10:01
yeah, yeah. So it's a very Yeah. It's a very Yeah. I've been involved in that sort of stuff, whether it's been volunteer or paid in my whole life, basically helping other people to sort of reach their goals and to fully self Express. And so I think that's, you know, definitely been a piece of what's led me to the work that I do today. Mm, hmm.
 
</strong>Michael Hingson ** 10:27
So, so you taught, where did you teach? For 10 years,
 
<strong>Andra Wochesen ** 10:32
I taught mainly. I taught in middle schools. I was, yeah, thanks. So I taught grade seven and eight. Mostly grade seven, little bit of grade six. I last year I taught grade four. I taught phys ed. The whole time I was like the the head of phys ed, so I coached all the teams and organized the track meets and did things like that. But I also had an under second teachable of French. So I actually taught French as well as math and English. You know, those weren't my favorite, but I Oh, yeah, I did love teaching, yeah, phys ed and health health, actually, I loved because that's very much like, it's kind of like coaching, right? It's actually helping, yeah, I love those, those classes as well, with that age group.
 
</strong>Michael Hingson ** 11:16
Now, my wife, my late wife, was a teacher for 10 years, and she always said that the students she liked best were third graders, because they were old enough that they could make some decisions, but they were also young enough that they were able to be influenced, and they hadn't got so set in their ways that they were problem students like even from fourth grade on, did you have a favorite grade?
 
<strong>Andra Wochesen ** 11:43
Yeah, not grade seven. That's why I'm not doing it.
 
</strong>Michael Hingson ** 11:46
So I would agree with you,
 
<strong>Andra Wochesen ** 11:49
yeah, so that was the bulk of my teaching career was grade seven. So they're not easy, and they don't necessarily want to be there. So yeah, it didn't feel like the most aligned path. I was actually certified to teach high school, but it was very hard to get into high school teaching here. And I think if I would have, I probably would still be doing that, because it's a little bit more pure in the phys ed component. So yeah,
 
</strong>Michael Hingson ** 12:15
well, the you know, I wanted to be a teacher, and ended up going in different directions anyway, but still, I think that I do get to teach. And I think even this podcast offers teaching moments which is, which is pretty good, but I appreciate what you and Karen, my wife, say about all of that, because it is a it is a big challenge. Do you think that one of her comments and was that parents aren't really becoming as involved as they should be, and so they they kind of treat teachers like babysitters, and then the kids go home and they do whatever they're going to do, but they don't really as actively provide a lot of the guidance that they should. Did you find that up in Canada as well?
 
<strong>Andra Wochesen ** 13:05
I would say again, it's been 20 years now. Say that for the most part, it just really depends. Like, a lot of parents were very engaged and very and then I think, yeah, there were kids that were challenging at school because they didn't have a lot of structure or support at home. So it's a, it's a, it's a, really a. It's a privilege to be a teacher, to be taking, not necessarily taking care of people's children, but you are, on some level, being an influence for them. And so yeah, I would say for the most part, there was a lot of parental support, but I know that's not always the case, and I do think, yeah, there's some kids who had not very much parental support and required more at school.
 
</strong>Michael Hingson ** 13:52
Karen had challenges with a lot of kids until she realized something, and I don't even remember what caused it to happen, but she taught at a school where, as she put it, there were a lot of latch key kids. That is, they they were really responsible for themselves. The parents worked and so on. They went. The kids went home at the end of the day, and they were on their own. And when she realized that kids weren't going home necessarily to total parental supervision and so on, and that they in fact, the children were learning how to be responsible to a large degree on their own. That kind of changed her view and the way she interacted with kids, and apparently became a whole lot more effective and a whole lot more of a teacher who could exert a positive influence on the kids.
 
<strong>Andra Wochesen ** 14:46
That's great. I mean, I think ultimately, we're all sovereign beings, even if we're children. And I think, yeah, whatever situations we are, sort of handed Yeah, I think there's a lot of. Um growth in that, and I think being able to support that is what we're what we're here to do, whether we're a formal teacher or a guide or a podcast host, right? We're all here to sort of meet people where they're at and also in their greatness and also in their challenges, and then also in their capacity.
 
</strong>Michael Hingson ** 15:20
People are where they are, and we don't really have the right, much less all of the gifts to necessarily force people to change how they behave and so on. And I think the best that we can do is to try to set positive examples and and either people will see that, or kids will see that, or they won't.
 
<strong>Andra Wochesen ** 15:43
Yeah, one of the biggest things, and you know, it's part of the work I do now around seeing people's gifts. That's part of the akashics work that I do. But I know, even as a teacher, one of the greatest strengths that supported me was that I chose to focus on the strengths in the children and really reflect that to them, and have them see that within themselves. And everybody has different approaches. Some people would be focused on, like, you need to improve here. This needs to happen. And of course, I think we all have areas of growth and improvement, but I believe, and I've seen, I've literally been in this field for 30 years, whether it's teaching, you know, young people or adults, we I have found that most people thrive when they're recognized in their greatness and their gifts, not in their areas of weakness. How do you do that? How do I do that? So, I mean, I think I did it innately. When I was a teacher, I just intuited that that was the it's easy. We can all see people's gifts, and we can all choose to focus on those gifts. We can do that in our personal relationships. We can choose. We always get choice in terms of what we focus on. So I believe that there's we all have that innate ability, whether we exercise it or not, is is up to us. And then I have, you know, certified in some different modalities that help me help people uncover what some of those gifts are. I originally did something called the Passion Test, where I help people really distill what their true passions were. And so that's a really, really helpful tool. And then I also do Akashic Records, which is like a an energetic database, which we can talk about further if you want or not. Doesn't matter, but it's, it's a I'm able to access people's records for them and really discern what their top level gifts are, and then share that with them. And so when I'm sharing it with them, it's not usually like they have no idea they most people know what their innate gifts are, but when it's reflected in a certain way from a soul level perspective, it's a very validating experience, and it helps to reignite those gifts in people, so that they are then very self aware of what those gifts are and how they can use them to both impact their themselves and their career and their family, right? There's there's lots of ways to apply our gifts if we really tune in to what they are,
 
</strong>Michael Hingson ** 18:18
whether it's children or adults, there's always a lot to be said for the whole concept of validation. If you are really validating someone, especially when you're dealing with their gifts and you're validating them, you're praising them, you're encouraging them for what they are and what they do, that has to count for a lot. I would think.
 
<strong>Andra Wochesen ** 18:38
I think so. I think you're speaking to a deeper level than the ego or the mind. You're actually speaking to the depth of some who someone is, and they feel that. And there's a, there's a, I'm going to say, like an embodied response to that. There's a deep feeling.
 
</strong>Michael Hingson ** 18:56
Well, so you taught for 10 years, and then what, what made you decide to deviate from just being a professional teacher in the classroom, as it were, or or going around the field, running,
 
<strong>Andra Wochesen ** 19:08
yes, chair, yeah, I felt like actually had a bit of a rough I'm not, I don't need to get into that. But it was, I had a tough year about year seven or eight, and it just kind of flipped the dial for me in terms of, I'm not sure this is what I want to do with the rest of my life. So I did stick it out for a couple more years. It's a lot of education and a lot of experience that I was working with, and so I did try some different things, taught different grades, but ultimately I realized that it wasn't, it was a little soul sucking for me, and in some ways, and I knew that there was more or a better way for me to actually use the gifts that I have. And so I just, I chose to to leave, which is not that common. I know it's a little different. Different in the US in terms of teaching and salaries and things like that. In Canada, I would say it's a very, it's a very good profession to be in. It's a very, it's a good salary. It's so it wasn't easy to leave it, but my higher knowing knew that it was the right thing for me to do.
 
</strong>Michael Hingson ** 20:20
So what did you then go do?
 
<strong>Andra Wochesen ** 20:23
So then I went, I became a Pilates instructor, and so that is movement education. And so I got to use my phys ed background and my kinesiology background to work with bodies. And I also trained the new teachers. Because, yeah, I had an expertise in teaching, and so I was a trainer of teachers. So yeah, I was involved in certifying new teachers. So yeah, did that, and then I worked one on one with clients, which was a really nice change for me, coming from a classroom of 30 people, being able to work with people in a one on one capacity and just have that so that felt very Yeah, it felt very aligned for me to be able to have a one on one connection and to be able to serve people really deeply, and yeah, I didn't have to mark tests and all that kind of stuff, right?
 
</strong>Michael Hingson ** 21:19
There's something to be said for that, yes, for sure, and you didn't have to make out report cards at the end of the year. Yes, yes, yeah. There's a
 
<strong>Andra Wochesen ** 21:27
lot of work that goes in there. You know, people talk a lot about summers off, but there's a lot of stuff that happens that is quite, quite labor intensive in teaching.
 
</strong>Michael Hingson ** 21:37
My niece is a kindergarten teacher. Actually, this year she's teaching pre kindergarten, but she would definitely agree with you, and talks about all the things that they have to do during the summer and all the preparation and and more important nowadays, at least down here, the amount of money that she has to spend out of her own salary just to buy supplies that the school district, for whatever reason, doesn't have funding to provide, and the teachers spend a fair amount of money keeping their students engaged with the things that they have to buy, that they know that the students need, but that the district doesn't provide.
 
<strong>Andra Wochesen ** 22:17
Yeah, I mean, I think that just, I can't speak obviously, to your country and how you do things, or what, what the what's involved. But I think it speaks to the desire that I'm going to say, all people have to support others. But I think teachers specifically, not even specifically, but teachers do have a big passion for helping people. And so I think that just speaks to the level that they're willing to go to in order to really support the next generation. So I think there is such a there's such a gift in and I hope that more and more people will appreciate teachers, because I think it's they are very vital, I think in shaping lots of things so well.
 
</strong>Michael Hingson ** 23:04
I think to at least a degree, most people like to teach that is to say they, if somebody asks them a question, Will will take the time oftentimes, to answer. They'll explain why they do what they do, or they'll explain whatever the question is about. I know, when I was in professional sales and managing a sales force, one of the things that I told every person that I hired was, for the next year, at least, you're a student, don't hesitate to ask questions, because the people who are your customers and your clients, if you're asking good, intelligent questions of them, they will want to answer you and engage you, and that can only help you. And what it what you do further down the line with them as well.
 
<strong>Andra Wochesen ** 23:52
Yeah, I think, I believe that we're all here to light the path for those behind us in whatever way we choose to do that.
 
</strong>Michael Hingson ** 24:01
Yeah. Yeah. And it is a, it is an art to do it well. And not everybody is a great teacher, but I think a lot of people do like to import, impart knowledge, at least to some degree, which is great, sure. Yeah. So you are Pilates instructor for a while, and then what did you do? Well?
 
<strong>Andra Wochesen ** 24:19
Then I Yeah, again, my soul always wants to expand, and I think that I felt like it was good, but it wasn't the full use of my gifts. And so that's when I sort of went down the coaching path. I realized I liked the one on one connection. I realized I'm very intuitive in general, but very intuitive with the body. So when I was working with my Pilates clients, I was able to almost tune into sort of, I'm going to say, even emotional blocks. Or I could tune into why their bodies weren't functioning the way they wanted to function. And so it just naturally evolved into desiring to bring a coaching element into the work that I did. And so for a number of years, I did both. Growth, and then after about 15 years of being at the teaching Pilates, I decided to just transition full time to coaching. So that's what I've been doing for the last, I don't know, five or six years full time
 
</strong>Michael Hingson ** 25:13
well, so tell us more about that. What you do, and I know you've talked and referred to a few times the Akashic records and so on. So don't hesitate to talk about some of that as well.
 
<strong>Andra Wochesen ** 25:26
Yeah, I think really what I do is help people connect to their innate power and their innate presence, so that they and their deepest gifts. So those are probably the deepest things. Purpose, power, presence is sort of how I label it, and within that, it's their sole gifts, what they're here to do, what their purpose is, what they want to really contribute on the planet. That's really who I'm helping so often it's entrepreneurs, sometimes it's leaders, sometimes it's high profile people in their industry, and so really I'm helping them connect to the depth of who they are really so that they can express that in the work that they do. So for some people, yeah, it's a it's about creating a bigger presence, a bigger platform, creating more impact, getting in front of more audiences, being able to command higher fees. All of this comes from a deep connection to your own knowing of who you are and what you how you're designed to serve. And so I really that's the it's the crux of what I do is you can hopefully see the thread throughout my whole life is really around helping people connect to who they really are at their core, how, what their innate gifts are, how they want to share those gifts, and how they can use those gifts to not only create a better, more aligned or whatever, what's what I want to say, prosperous life Experience for themselves through I love working with people who want to do what they love, right? That's really people who are trailblazers, people who want to create a new path, people who want to create meaning, want to create impact. And that's it's a I love it, and it's not an easy path. And so I really help people break through anything, holding them back from really going for it, because so many people that I work with, we are blazing new paths. Right? You do have to sell yourself. You do have to make your own opportunities. You do have to create your own platform. You have to do that in your podcast, right? There's everybody is we are here to do, I think this is what we are all here to do, is to really share our gifts in the biggest way possible. And yeah, sometimes people need help to be able to show that fully and to be able to shine as brightly as they're designed to to shine so that they can, yeah, receive Yeah, bigger opportunities, bigger platforms, more ability to continue on the path that they're on.
 
</strong>Michael Hingson ** 28:03
Do you find that there are a number of people who don't really know where they want to go or what they want to do? They're they're kind of being a little bit more aimless than they really need to be.
 
<strong>Andra Wochesen ** 28:17
It's interesting. I'm sure there are. When I first started, I was more of a life purpose coach, so I did, did sort of interact with people who are kind of lost and maybe a bit directionless. And so I think absolutely there, I don't even like that word that sounds very judgmental, right, just unsure of what they want to do. And so I think absolutely there are lots of people, and what I believe, and what I see now is that people wouldn't, who come to me wouldn't say that they're lost, but they something's not quite working, or they are ready for a next iteration. I believe we're always expanding and evolving, and so is our purpose and our direction, right? And so and sometimes we're going down a path and it works out really well, and we expand it. And sometimes we're going down a path and it doesn't work out so well, or we get a roadblock, as you know, I have one right now that kind of comes into our experience, and it causes us to course correct. So I feel like there's a lot of course correction next iteration. And to me, I use the words always elevation and expansion, because I think we are designed to continually evolve and expand. And so I think it's yeah, there's, there's all levels of people on the spectrum in terms of, like, knowing what I'm going to do with my life, or how I want to share in the world
 
</strong>Michael Hingson ** 29:30
well. And there's nothing wrong with the whole concept of life is all about expanding and exploring.
 
<strong>Andra Wochesen ** 29:39
Absolutely, yeah, absolutely. So
 
</strong>Michael Hingson ** 29:42
there's, there's nothing wrong with that, and also developing an ongoing strong desire to learn. The people that I find the most challenging to deal with are the ones who decide they know it all and they don't have any. Thing to learn, because they probably have the most to learn.
 
<strong>Andra Wochesen ** 30:03
Of course, of course, yeah, there's such a gift in the openness to Yeah. I'm using the word evolve, but learn, expand, grow, all of it's the same, right? It's like, there's, there's, yeah. It's, for me, it's one of my biggest values. And I think, I think there are a lot of people who prioritize growth, and then there are other people who don't. So it's choice, yeah,
 
</strong>Michael Hingson ** 30:31
oh, I hear you. I understand what you're saying. Tell me more about the whole concept of the Akashic records. Oh,
 
<strong>Andra Wochesen ** 30:37
sure, sure, yeah, of course. Yeah. So I told you we'd bring it up. Yeah. So the Akashic records are an energetic database of our soul level information, and so it's like we all have akashics, and it's, it's our soul level information we can all access, and you may even access this information yourself in a meditation, or you receive some guidance on something, but you may be actually in your Akashic records. And so our cash checks sort of have our lifetimes of like lessons of opportunities for growth. Our gifts are it's like it's literally a soul level database of information. And so you can access, we can each access our own, but I am certified to go into people's akashics with their permission, on their behalf, and sort of retrieve relevant information to support them on their life's journey. So that's really, yeah. How do you do that? Well, it's a, yeah, it's quite it's a step by step. I mean, it's a certification. So I'm really tuning in. So there's a whole series of I'm going to say, questions that I ask, and first I get someone's birth date, full name, full name, full current name, full name at birth, date of birth, place of birth, so that's really key, so that I am accessing the right soul. And then there are a series of questions that I ask to determine whether the soul wants me to access this information. And then, yeah, most of the time, I'm kind of going in with very specific questions around soul gifts. But sometimes people come to me with very specific questions, but usually it's some version of like, what's keeping me stuck or I want to get here, or how can I use my gifts in a better way? Or is this a i can even do Akashic records for businesses? So Right? Which is the most aligned business opportunity, which is the most best way to market? What I do? Right? We we have different gifts ourselves. So again, just for me, I am not designed to market, but I'm very good for people to experience me. So I I'm good when I'm on a video, or if I lead a workshop, or if I have a conversation with someone, so when people have an experience, or if they read a Client Testimonial, so that's for me, the way my soul is designed to market. Your soul might not be designed that way at all, right? And so it's really good to have we can get all of this information that actually helps us be more aligned, more successful, more prosperous, right? We can actually be like we have a blueprint. We actually have a soul blueprint that will help us do the best that we possibly can in this lifetime. Mm,
 
</strong>Michael Hingson ** 33:31
hmm. How did you learn to do that?
 
<strong>Andra Wochesen ** 33:35
I mean, it was a certification process. So it was a called Soul realignment. That's where I learned, and it was a numerous, numerous courses, numerous practice clients, like any, like, all of my coaching certification, right? There's, um, yeah, there's a lot of people call them, and it's all fine. Everybody can do a lot of people will call themselves a coach, but, and people can be good coaches, but there's actually coach training that people go through. And there's hundreds and hundreds of practice client hours where you actually are learning sort of in the field, just as I did as a teacher. So yeah, it's just another one of the I'm going to say pieces that I bring to my coaching. So I just sort of integrate this all into my sessions with clients.
 
</strong>Michael Hingson ** 34:21
Got it. So there are places where you actually take these courses, or how does that work? I
 
<strong>Andra Wochesen ** 34:27
have done all of my training online, okay, all of it online from all over the world, actually. Yeah, that's the beauty of the internet, right? It's, it's yeah. I've done, yeah, I've done all of my practice and some stuff in person, for sure, I've done some stuff in person, but I've done a lot of, even all of my coaching. Now, I do a few in person retreats, but most of it is virtual. Most of it is zoom coaching. And I didn't know if I would like it, but I do. It's you can actually form quite a nice connection with people via the internet, right?
 
</strong>Michael Hingson ** 34:59
Do you. You're able to to establish as good a connection, doing it through the internet as you would, and as you do, if you're actually conducting an in person event,
 
<strong>Andra Wochesen ** 35:11
you know, yes, I'd say in some ways more so, and then in some ways less so. So I think there are, there are in person, there's, there's something really beautiful in being in someone else's energy, me being in theirs, and they're being in mine, and very also hands. My hands are very, very hands on. So that can be very helpful to have that presence. But I also find online, there can be a spaciousness that actually allows people almost to open up more, because they actually have their own space. So I have, yeah, I've been doing both for years, and I enjoy both. I'm going to say that, and I don't not just about me enjoying it. The benefits for my clients are both in person and virtual, or I would say equal
 
</strong>Michael Hingson ** 36:04
when the pandemic began and we started doing so many things virtually, for me, personally, I never feared it, because we even in an in person environment. I'm not, I don't how do I say this in a positive way? I look at the person, I see the person, but the way I see the person is not physically, necessarily, with the eyes, in in any different way, virtually than I would if I'm doing this in person, and I find that I'm able to interact with people well through zoom. I think Zoom is the more most accessible of the various conferencing technologies is out there, but I think that if you work at it, you can establish a good relationship through zoom, and you can do the kinds of work that you need to do. Unfortunately, too many people talk about it in such a way that they fear it, or they just become tired of doing things in a way that's different than what they're used to, which is totally in person, and that's detracting them from maybe having as positive an experience as they could
 
<strong>Andra Wochesen ** 37:21
Yeah, I agree that's well said, and I think, I think it's always about presence. And so when, yeah, when we're connecting on the internet, it's not, it's a machine or it's, it's whatever it is, right? But it's you showing up fully, making eye contact with people, not being distracted, being fully present, which is what actually allows people to feel seen and feel heard, and I think that it also allows you to be accessing people and opportunities all over the world, right? And so I will even say, when I first started doing this, there was a lot of people, especially when I started doing working more with entrepreneurs, they're like, I'm busy. I don't really have time to, like, drive across the city and come to your office and meet with you. You know, can we do this? And so it actually is very time efficient, right? You don't have to travel you. You are able to fit lots of things into your day, right? So I think there's, there's real benefits to it. And I think again, it's ultimately how present people are a computer or in person.
 
</strong>Michael Hingson ** 38:37
It's, it's all about, in part, accepting a different way of doing things, perhaps than you're used to, and accepting that it may not be any less equal to do it in a different way than the way you would normally do something. That is to say, is it really worse? Is it really different to do it virtually? Or can it really be just as much an equivalent kind of thing? And I think that that is mostly a matter of what we're what we choose to accept. Now, for me, there are challenges with things like doing virtual presentations with Zoom, if people don't communicate in a way that I can fully understand, or if they're sharing screens and don't describe what's on the screen. But the reality is that's just as true if I'm sitting in an in person environment and people are displaying slides and doing other things where they don't describe it. So it comes down to the same thing you can accomplish if you do it right.
 
<strong>Andra Wochesen ** 39:47
Yeah, and I think it comes down like what we said before, what where your focus is? Are you focusing on the gifts of something or the negative areas? Just like we were talking about kids gifts. In school, right? So it's like, if you can see what are the benefits to this virtual experience, if your focus is there, every you know what we focus on expands and where we direct our our focus is what informs how we feel. And so I think if we are choosing to look for the benefits of whatever we are, whatever situation we're in, you'll find them right. And the more you focus on them, the more they'll expand right
 
</strong>Michael Hingson ** 40:28
well. So you referred a couple of times, and I did at the very beginning a little bit to, I think, as you put it, you've had some things that have challenged your path and that you've had to work through, especially as late. Want to talk about some of that.
 
<strong>Andra Wochesen ** 40:44
Yeah. I mean, I yeah, I had to wait until I was ready to share this piece. But I feel like part of my mission and purpose is to support, is to share my journey to support other people. And so I think there's my journey as an entrepreneur that supports people, and this is now a journey with breast cancer, and so it's a health journey that I didn't expect to be sharing with people, and I have had to, obviously decide when and how I want to share it. So, yeah, I was diagnosed in early February and so, and I have yet to have treatment. So I think the reason I thought it was important to even share this is for people even to be able to relate to anything that they receive. So I'm calling it like how to navigate a difficult diagnosis with grace. So I'm not even at the treatment stage. I'm in the unknown, and I've been in the unknown for three months now, and I have been in the known that I have cancer, so I've actually had to hold the fact that I have cancer in my body, but not have any treatment yet for three months. So there's there's something in that being able to hold the unknown and the unexpected and be able to walk my talk, right, which is to maintain my center and my groundedness within myself and not get pulled into a freak out place of like, why aren't they acting faster? Why is this taking so long? And this, is this going to be spreading because they're not doing anything? So I think there's a there's the piece around that that I think I wanted to offer and share, I think, and I think, um, yeah, it's it. What I really realized for myself is, um, I was like, Oh, I'm going to be the person who really navigates this was with grace, and I'm going to be inspirational in this. And then I really realized, and then there were days where I was like, Oh, I'm the opposite of inspirational right now. I am like, grumpy, I'm crying, I'm mad, and I'm like, and then I kind of realized that actually that is inspirational, and that is handling a difficult diagnosis. And so one of the things I do teach people is really to feel what is there and to actually tune into your body. And so I think this journey has actually, and it's just beginning, right? It's not, I'm not even meeting with a surgeon tomorrow for hopefully next steps, but I've had four biopsies, I've had a lot of things. I've had a lot of invasive procedures to determine what next steps are. And so, yeah, and so it's just finding this balance, I think, between continuing. So today, it's like, I have a client. This morning, I had another call, and then now I'm on a podcast, and then tomorrow I'm seeing the surgeon, right? So it's, it's being able to and then my husband's actually going for surgery the next day. So it's being able to navigate all of these things at once. And yeah, on some level, I want to just say, like allowing I'm really just allowing myself to be where I am, and some days I am great, and doing a podcast and coaching clients, because that fills me up. And then there are other days where I'm so angry and I'm so sad and there's some fear, and so it's and then so I feel like those two pieces, it's like allowing the hard pieces to be there, and then also having a knowing that there's a higher path and purpose for this. I don't know exactly. I already know I'm growing and expanding because of this, and I know there will be more. And then I think just the third piece I want to share is that my intuition has always been strong, but it's non negotiable now. And so I again, I'm just offering this for your listeners, right? Just tuning into how to tune into your own inner voice in terms of, what do I need right now? What treatment do I want to pursue? There's a lot of different pieces, and there are a lot of different voices that can be out there, but really the power of having this deep connection to yourself. Truth and trusting yourself to or God or spirit or source, however you want to see it, to help guide the process.
 
</strong>Michael Hingson ** 45:08
When you say your intuition is non negotiable, what do you mean by that?
 
<strong>Andra Wochesen ** 45:13
Listening to my intuitions for that would have been better way to say it. Listening to my intuition is non negotiable. So I will Intuit, if I'm able to work today, I will Intuit I've been intuiting that my body just wants citrus right now, and I'm just, I'm just giving it that, and I have actually learned that that's actually really helpful for cancer cells. So this is me intuiting this long before I heard this information. So it's tuning in and hearing this information and then acting on it. And so, yeah, I think it's it's just we all have intuition, and I think in times like this, we have to get still and get quiet and make sure that we're listening to the inner guidance that we are receiving.
 
</strong>Michael Hingson ** 46:01
So you say you got diagnosed in February, so it's been two months going on three. Why is it taking so long? Maybe it's not, but why is it taking so long to get treatment? Or is this typical?
 
<strong>Andra Wochesen ** 46:16
I don't like, I don't think there is typical. So that's one thing I would say. And I think this surgeon just wants to be very thorough. So for me personally, I mean, this is maybe too much information, but I have dense breasts, so it's very hard for him to see. He doesn't want to just go in. There is cancer there, but he needed to do other biopsies and do other testing, other MRIs to see if there was more so that he doesn't have to operate cut once or whatever they say, Right? He's like, he wants to go in and do take care of everything that needs to be taken care of, right? And so he's doing his due diligence. And so that just takes some time, right? Takes time to get in for appointments. It takes time to get results for appointments.
 
</strong>Michael Hingson ** 47:04
It's a it's a process. I know I can relate to, to what you're saying. I had over the past few years, and it was growing worse pain, especially in my left arm, and I finally talked to my doctor about it. I was going in to just have some standard blood draws and a couple of vaccinations in December. And I mentioned to the doctor this was going on. And I said, What do we do to try to figure this out? And he said, Well, put a couple other blood tests in just to see what, what might show up. And I find that my doctor is as a pretty bright guy, and so he didn't really go into much detail, other than we'll do blood tests and see, well, turns out that one of the blood tests that he ordered was for a heart enzyme called troponin that is produced by the heart when it's not behaving properly. And so on December 23 I learned that my troponin level was at 1100 92 when normally it should be between zero and 20. And I was taken off to an emergency room. We were actually still at the clinic getting vaccinations. When they had done the blood draws and they stat they just did them right away. They did the tests and got the results anyway. The problem was that when they when they did the tests and the blood tests, it took a day, even though they took me right to an emergency room and I sat there for a day, literally before they did an angiogram and a an echocardiogram to determine that there was a bad heart valve, and then nobody did anything with the information. And what so what they should have done was to have me sign forms to send them to my doctor, or given me copies of the CDs with the images to take to the doctor. And nobody talked about doing any of that, and nobody did any of that, and literally, it was like over a month before the doctor even got the information. And nobody seemed to be worried about it in the doctor's environment, which was at the clinic where I had all my other stuff done, or at the bigger hospital related to it. And it was just very strange, and then when they finally did get the information, even then there wasn't a lot of urgency. And for me, it wasn't a matter of being so much angry as puzzlement about why there wasn't a more of an emergency. You got a bad heart valve. It could stop anytime, right? Anyway, it. Took three months before they finally did do an operation and put in an artificial valve. So that was done in March of this year. So it was basically three months after the the initial diagnosis, and now everything is fine, but it is. I know that for me, what I chose to do was not panic. I chose not to be stressed. So during the time I was in the emergency room for that day, I found lots of ways to be entertained by listening to other people. And I had a couple things to listen to. I had recorded books and so on, but it was much more entertaining to listen to other people around me. And all the way up through the surgery, I chose not to be stressed, and it was a little bit tempting to not get too angry because they were taking so long. But still, my choice was not to be worried by all that, because that could only make matters worse. And when we did the surgery, I came right out of it, and started joking with the doctors right away, and they didn't believe that I was coming out of the anesthetic so fast, but I did and and we had a lot of fun with it, but it is, it is interesting. We do have the ability to make choices, and we can choose to move forward in a positive way or not. And I think if we don't choose to do that, and we we allow ourselves to be controlled by our fears, that's really where too many times, we have too many problems that we don't deal with nearly as well as we can.
 
<strong>Andra Wochesen ** 51:36
Yeah, I think choice is key, right? We have a choice what we think. We have a choice how we feel. And I do want to say I'm a big advocate of positive mindset, but I'm also a very big advocate of feeling your feelings. And so I think there's a difference between true feelings and feelings where we create a story around the feelings, and I think it's, I just really want to voice that today, in terms of people not pasting over feelings. I think there's a, yeah, there's a place for all of it. I think getting stuck in negativity or bad feelings or hard feelings is not where we want to be, but suppressing them if they're there, is also not a good place to be. And I think in fact, for me, in this I can be elevated very easily, because it's what I do for a living. But I think me being much more vocal about the challenges of this or the anger, has actually opened up a stronger conviction in me that is actually opening up more power in my expression. And so I feel I just really wanted to presence that in this moment, because I think it's really key to be yes, obviously choosing, choosing our focus and seeing. We talked about that many times today, about seeing the brightness or seeing the gifts and seeing the positives. But I do think it's really important for people to feel what they need to feel. So just wanted to presence that it's what I do all the time with people, and it's one it's what I'm doing with myself.
 
</strong>Michael Hingson ** 53:24
Yeah, and that's why you're walking the talk and you're succeeding. How is faith imperative when navigating challenges like life, challenges like what you're facing now?
 
<strong>Andra Wochesen ** 53:37
Well, I think I remember one talk you said when you were in the World Trade Center and just said, like God said to you, go here or stay calm. I mean, I don't want to misquote you, but it was, I really could feel the truth of that. And so I think there is a higher power, a higher voice, whatever you want to call it, whether it is God, source, spirit, universe, Higher Self, everybody has different language for it. And I think if we can tune in and believe that things are happening for us versus to us, or that there is guidance that's available for us, it's, I think it's what I think we needed. It's, I feel like sometimes it's the only thing that will get us through the hard times, right, is really believing in, yeah, something bigger than us in our own capacity to handle things and and I'm going to say and cultivating that especially in times of challenge. Because I think when we're in times of challenge, it's easier to lose faith. And I actually think we need to double down on faith when in our in our most challenging moments.
 
</strong>Michael Hingson ** 54:42
What is faith?
 
<strong>Andra Wochesen ** 54:46
Well, that's everybody that I can't speak to that, right? That's your I'm speaking to it in my perspective, I think faith is belief in something bigger than you. I think it's faith is. Something unseen, right, something that has not yet manifested. It's believing in something that's not yet in front of you, right? So I can and choose where to place my faith, right? And you get to choose where to place it, so Right, right?
 
</strong>Michael Hingson ** 55:18
But you're continuing, even with the breast cancer and so on. You're continuing to coach, right?
 
<strong>Andra Wochesen ** 55:22
I am, until otherwise I've everybody in my world has to be flexible, because obviously I it's unknown for me in terms of what and I will never show up for a session when I'm not at my fullest capacity. So it just depends on, you know, what that looks like? You know, if I'm recovering from surgery, I'm going to take some time for myself. If I'm in chemotherapy, I'm probably not going to feel very good for certain days, so I'm not going to coach on those days. So it's about, again, me intuiting what I need for me and what serves me, and then making sure that anybody who comes into my world has a very good understanding of that.
 
</strong>Michael Hingson ** 56:03
Oh, can people who are experiencing this podcast with us today apply all of these lessons in their own lives and so on going forward?
 
<strong>Andra Wochesen ** 56:13
Well, I think it's like anything we talked about a lot of things, and I think it's whatever is landing with someone is what they're meant to hear. So there I, you know, very specifically, gave three things around my cancer diagnosis, which I'll reiterate, for people to apply, because I think it's like three steps see the higher perspective of whatever situation or circumstance that you're in that feels like a challenge, whether that is a work challenge, a relationship challenge, a health challenge. Number two, I think, is tuning in to your intuitive guidance, and let's say faith in that container, in that number two. And then I think number three is allowing yourself to express the humanness, which I talked about here, right? Allowing yourself to feel what you feel. Yes, choose the higher perspective when you can. But there are times where tears need to flow, or where you are angry, and it's not about taking out anger on someone else. It's about finding a tool to be able to help you release that anger or be able to express it. So there's, there's lots of things that we can do for that. So I think it's like, yeah, I hope that people can whatever situation they're going through right now that feels even if it's not challenging, it doesn't have to be challenging. But it's like, yeah, see the bigger picture. Tune into intuitive guidance and feel what's really there for you,
 
</strong>Michael Hingson ** 57:41
yeah, which is really important to do. I think we we never spend our we mostly don't spend nearly enough time listening to ourselves and listening to what our inner voices have to say to us that we can use. And I think it's so important to do that,
 
<strong>Andra Wochesen ** 57:59
yes, every day. And I think when we're faced with challenges, it's heightened. And I believe our challenges are here to I've always listened to my inner self, but I think this cancer is like, no, no, you, you're you, you're this is here for you to do it even more. And so I think our challenges are are an opportunity for that to deepen.
 
</strong>Michael Hingson ** 58:20
Well, since you are coaching, and you do a lot of that, if people want to reach out to you and maybe follow up on what they're hearing today, how do they do that?
 
<strong>Andra Wochesen ** 58:29
My website you could do is, actually, you're on LinkedIn a lot, so probably people are listening to this on LinkedIn. So Andra Wochesen is my if you look that up on LinkedIn, <a href="http://Andrawochesen.com" rel="nofollow">Andrawochesen.com</a>, is my website,
 
</strong>Michael Hingson ** 58:44
why don't you spell that? If you would Sure, sure, yeah, a,
 
<strong>Andra Wochesen ** 58:47
An, D, R, A, W, O, C, H, E, S, E, N, and <a href="http://then.com" rel="nofollow">then.com</a> and yeah, I'm also on Instagram, a little bit under Andra underscore energy, coach, so those are the three main places that I am sort of accessible, or where people can reach out.
 
</strong>Michael Hingson ** 59:08
Well, I hope people will reach out. I think you've offered a lot of invaluable insights, and I think there is a lot to be said for the kinds of things that we've talked about today, because we have to listen to ourselves, and mostly we probably have to learn how to listen to ourselves. And you certainly can help with that. Yeah,
 
<strong>Andra Wochesen ** 59:31
that's a great way to say it, right? It is. It is a it's another choice, right? And it is a skill. And it is. It does require a moment to slow down, to really tune in and listen. Yeah,
 
</strong>Michael Hingson ** 59:42
yeah, absolutely. Well, I want to thank you for being here and spending an hour with us. Can you believe it's been an hour already we've had a lot of fun telling you conversation,
 
<strong>Andra Wochesen ** 59:52
yeah, lots of different topics, lots of different areas. And yeah, thank you for the opportunity to connect with you and. Your audience and to share my story and hopefully some inspiration or insight for those listening.
 
</strong>Michael Hingson ** 1:00:08
Well, we're very grateful that you took the time to do this, and I want to express my gratitude to all of you who are out there listening or watching this, and we appreciate you doing so. I hope you liked what Andrew Watson had to say today, I'd love to hear from you. I'd love to hear what your thoughts are. Please feel free to email me at Michael h i at accessibe.
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week</p>]]></description>
<itunes:title> Unstoppable Kinesiology Teacher and Coach with Andra Wochesen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d6619671-51df-487e-b246-06df0df5969f.mp3?source=rss&amp;ext=asset.mp3" length="91872621" type="audio/mpeg" />
<itunes:episode>358</itunes:episode>
</item>
<item><title>Episode 357 – Unstoppable Manager and Leader with Scott Hanton</title>
<guid isPermaLink="false">https://pinecast.com/guid/43899fc5-84f6-43bc-b592-0418714a0262</guid>
<pubDate>Tue, 29 Jul 2025 10:00:07 -0000</pubDate>

<itunes:duration>01:06:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/69f067da-4ab5-4bea-907d-e14a0191006d/UM357-Scott_Hanton-Coverart.jpg" />
<description><![CDATA[<p>“Manager and leader”? What’s the difference. During my conversation this time with Scott Hanton, our guest, we will discuss this very point along with many other fascinating and interesting subjects. As Scott tells us at the beginning of this episode he grew up asking “why” about most anything you can think of. He always was a “why” asker. As he tells it, unlike many children who grow out of the phase of asking “why” he did not. He still asks “why” to this very day.
 
At the age of 13 Scott decided that he wanted to be a chemist. He tells us how this decision came about and why he has always stayed with it. Scott received his bachelor’s degree in Chemistry from Michigan State and his PHD from the University of Wisconsin. Again, why he changed schools for his PHD work is an interesting story. As you will see, Scott tells stories in a unique and quite articulate way.
 
After his university days were over Scott went to work, yes as a chemist. He tells us about this and how after 20 years with one company how and why he moved to another company and somewhat out of constant lab work into some of the management, business and leadership side of a second company. He stayed there for ten years and was laid off during the pandemic. Scott then found employment as the editorial director of Lab Management Magazine where he got to bring his love of teaching to the forefront of his work.
 
My hour with Scott gives us all many insights into management, leadership and how to combine the two to create a strong teaming environment. I believe you will find Scott’s thoughts extremely poignant and helpful in everything that you do.
 
 
<strong>About the Guest:</strong>
 
Scott Hanton<strong> </strong>is the Editorial Director of <em>Lab Manager</em>. He spent 30 years as a research chemist, lab manager, and business leader at Air Products and Intertek. Scott thrives on the challenges of problem-solving. He enjoys research, investigation, and collaboration. Scott is a people-centric, servant leader. He is motivated by developing environments where people can grow and succeed, and crafting roles for people that take advantage of their strengths.
 
Scott earned a BS in chemistry from Michigan State University and a PhD in physical chemistry from the University of Wisconsin-Madison. He is an active member of the American Chemical Society (ACS), the American Society of Mass Spectrometry (ASMS), and the Association of Lab Managers (ALMA). As a scientist Scott values curiosity, innovation, progress, and delivery of results. Scott has always been motivated by questions beginning with why. Studying physical chemistry in graduate school offered the opportunity to hone answers to these questions. As a professional scientist, Scott worked in analytical chemistry specializing in MALDI mass spectrometry and polymer characterization.
 
At Scott married his high school sweetheart, and they have one son. Scott is motivated by excellence, happiness, and kindness. He most enjoys helping people and solving problems. Away from work, Scott enjoys working outside in the yard, playing strategy games, and participating in different discussion groups.
 
Scott values having a growth mindset and is a life-long learner. He strives to learn something new everyday and from everyone. One of the great parts of being a trained research scientist is that failure really isn’t part of his vocabulary. He experiments and either experiences success or learns something new. He values both individual and organizational learning.
 
Scott’s current role at <em>Lab Manager</em> encompasses three major responsibilities:
·      Writing articles and giving presentations to share his experience with lab managers.
·      Driving the creation and growth of the Lab Manager Academy (<a href="https://labmanageracademy.com/" rel="nofollow">https://labmanageracademy.com/</a>) that currently contains three certificate programs: lab management, lab safety management, and lab quality management.
·      Helping people through his knowledge of science, scientists, management, and leadership.
He is very happy sharing the accumulated wisdom of his experiences as a researcher, lab supervisor, and lab manager. Each article posted on <em>Lab Manager</em> addresses a decision that a lab manager needs to make. Lab management is full of decision-making, so helping people make better, faster, more complete decisions is very satisfying.</p>
<p><strong>Ways to connect with Scott:</strong>
 
<a href="https://www.linkedin.com/in/scott-hanton/" rel="nofollow">https://www.linkedin.com/in/scott-hanton/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet, and mostly we get to deal with the unexpected, as opposed to inclusion or diversity. But that's okay, because unexpected is what makes life fun, and our guest today, Scott Hanton, will definitely be able to talk about that. Scott has been a research chemist. He comes from the chemistry world, so he and I in the past have compared notes, because, of course, I come from the physics world, and I love to tell people that the most important thing I learned about physics was that, unlike Doc Brown, although I do know how to build a bomb, unlike Doc Brown from Back to the Future, I'm not dumb enough to try to go steal fissionable material from a terrorist group to build the bomb. So, you know, I suppose that's a value, value lesson somewhere. But anyway, I am really glad that you're all here with us today, and we have lots to talk about. Scott, as I said, was in chemistry and research chemist, and now is the editorial supervisor and other things for a magazine called lab manager, and we will talk about that as well. So Scott, welcome to unstoppable mindset. We're glad
 
<strong>Scott Hanton ** 02:38
you're here. Thank you for having me. I'm excited to have this conversation with you today.
 
</strong>Michael Hingson ** 02:43
Well, I think it'll be a lot of fun, and looking forward to it. Now, you're in Michigan, right?
 
<strong>Scott Hanton ** 02:48
That's right. I live in South Lyon, Michigan,
 
</strong>Michael Hingson ** 02:51
ah, what's the weather back there today?
 
<strong>Scott Hanton ** 02:55
It's probably about 55 degrees and cloudy
 
</strong>Michael Hingson ** 02:58
here today. Well, it's still fairly sunny here, and we're actually, according to my iPhone, at 71 so it was up around 80 earlier in the week, but weather changes are still going to bring some cold for a while
 
<strong>Scott Hanton ** 03:15
in here in Michigan, I visited a customer earlier this week, and I drove by about 1000 orange barrels on the highway, which means it's spring, because there's only two seasons in Michigan, winter and construction.
 
</strong>Michael Hingson ** 03:29
There you go. Yeah, I know. I went to the University of California, Irvine, UCI. And if you ask somebody who doesn't know that UCI stands for University of California at Irvine. If you ask them what UCI stands for, they'll tell you, under construction indefinitely. Sounds right? Yeah. Well, it's been doing it ever since I was there a long time ago, and they they continue to grow. Now we're up to like 32,000 fresh, or excuse me, undergraduates at the university. And when I was there, there were 2700 students. So it's grown a little. That's
 
<strong>Scott Hanton ** 04:05
a lot of change. I'm used to big universities. I'm a graduate of both Michigan State and the University of Wisconsin. So these are big places.
 
</strong>Michael Hingson ** 04:13
Wow, yeah. So you're used to it. I really enjoyed it when it was a small campus. I'm glad I went there, and that was one of the reasons that caused me to go there, was because I knew I could probably get a little bit more visibility with instructors, and that would be helpful for me to get information when they didn't describe things well in class. And it generally worked out pretty well. So I can't complain a lot. Perfect. Glad it worked well for you, it did. Well, why don't you start, if you would, by telling us kind of about the early Scott growing up and all that sort of stuff.
 
<strong>Scott Hanton ** 04:49
I grew up in Michigan, in a town called Saginaw. I was blessed with a family that loved me and that, you know, I was raised in a very. Supportive environment. But young Scott asked, Why about everything you know, the way kids do? Yeah, right. And my mom would tell you that when I was a kid, why was my most favorite word? And most kids outgrow that. I never did, yeah, so Me neither. I still ask why all the time. It's still my most favorite word, and it caused me to want to go explore the sciences, because what I found, as I learned about science, was that I could get answers to why questions better in science than in other places.
 
</strong>Michael Hingson ** 05:34
Yeah, makes sense. So what kinds of questions did you ask about why? Well, I asked
 
<strong>Scott Hanton ** 05:43
all kinds of questions about why, like, why are we having that for dinner? Or, why is my bedtime so early? Those questions didn't have good answers, at least from my perspective, right? But I also asked questions like, why is grass green, and why is the sky blue? And studying physical chemistry at Michigan State answered those questions. And so
 
</strong>Michael Hingson ** 06:03
how early did you learn about Rayleigh scattering? But that's you know?
 
<strong>Scott Hanton ** 06:07
Well, I learned the basic concepts from a really important teacher in my life, Mr. Leeson was my seventh grade science teacher, and what I learned from him is that I could ask questions that weren't pertinent to what he was lecturing about, and that taught me a lot about the fact that science was a lot bigger than what we got in the curriculum or in the classroom. And so Mr. Leeson was a really important person in my development, and showed me that there was that science was a lot bigger than I thought it was as a student, but I didn't really learn about rally scattering until I got to college.
 
</strong>Michael Hingson ** 06:43
But at the same time, it sounds like he was willing to allow you to grow and and learn, which so many people aren't willing to do. They're too impatient.
 
<strong>Scott Hanton ** 06:58
He was a first year teacher the year I had him so he hadn't become cynical yet. So it was great to just be able to stay after class and ask him a question, or put my hand up in class and ask him a question. He also did a whole series of demonstrations that were fabulous and made the science come to life in a way that reading about it doesn't stir the imagination. Yeah,
 
</strong>Michael Hingson ** 07:23
I had teachers that did that too. I remember very well my freshman general science teacher in high school, Mr. Dills, and one day, and he loved to do kind of unique things, just to push the boundaries of students a little bit. He came in one day and he said, I got a pop quiz for everybody, which doesn't help me, because the pop quiz was in print, but he handed it out. And then he took me to the back of the room, and he said, You're not going to really be able to do this quiz. Let me tell you why. And he said, Oh, and one thing he said is, just be sure you follow all the instructions and you'll be fine on the test to everybody. He brought me back to the back of the room. He says, Well, here's the deal. He says, if people really read the instructions, what they'll do is they'll read the instruction that says, Read all the questions before you start answering, and if you get to the last question, it says answer only the first question, which is what is your name and and sure enough, of course, people didn't read the instructions. And he said, so I wouldn't be able to really deal with you with that one, with that whole thing, just because it wouldn't work well. And I said, I understand, but he loved to make students think, and I learned so much about the whole concept of realizing the need to observe and be observant in all that you do. And it was lessons like that from him that really helped a lot with that. For me,
 
<strong>Scott Hanton ** 08:48
I had a high school chemistry teacher named Mrs. Schultz, and the first experiment that we did in her class, in the first week of classes, was she wanted us to document all of the observations that we could make about a burning candle. And I was a hot shot student. Thought I, you know, owned the world, and I was going to ace this test. And, you know, I had maybe a dozen observations about a burning candle, and thought I had done a great job describing it, until she started sharing her list, and she probably had 80 observations about a burning candle, and it taught me the power of observation and the need to talk about the details of those observations and to be specific about what the observations were. And that experiment seems simple, light a candle and tell me what you see. Yeah, but that lesson has carried on with me now for more than approaching 50 years.
 
</strong>Michael Hingson ** 09:47
Let's see, as I recall, if you light a candle, what the center of the flame is actually pretty cool compared to the outside. It's more hollow. Now I wouldn't be able to easily tell that, because. Is my my process for observing doesn't really use eyesight to do that, so I I'm sure there are other technologies today that I could use to get more of that information. But
 
<strong>Scott Hanton ** 10:12
I'm also sure that that experiment could be re crafted so that it wasn't so visual, yeah, right, that there could be tactile experiments to tell me about observations or or audible experiments about observation, where you would excel in ways that I would suffer because I'm so visually dominant. The
 
</strong>Michael Hingson ** 10:33
issue, though, is that today, there's a lot more technology to do that than there was when I was in school and you were in school, but yeah, I think there is a lot available. There's a company called Independence Science, which is actually owned and run by Dr Cary sapollo. And Carrie is blind, and he is a blind chemist, and he wanted to help develop products for blind people to be able to deal with laboratory work. So he actually worked with a company that was, well, it's now Vernier education systems. They make a product called LabQuest with something like 80 different kinds of probes that you can attach to it, and the LabQuest will will provide visual interpretations of whatever the probes are showing carry, and independent science took that product and made it talk, so that There is now a Talking LabQuest. And the reality is that all those probes became usable because the LabQuest became accessible to be able to do that, and they put a lot of other things into it too. So it's more than just as a talking device, a lab device. It's got a periodic table in it. It's got a lot of other kinds of things that they just put in it as well. But it's really pretty cool because it now makes science a whole lot more accessible. I'm going to have to think about the different kinds of probes and how one could use that to look at a candle. I think that'd be kind of fun.
 
<strong>Scott Hanton ** 12:15
And it's just awesome to hear that there's innovation and space to make science more available to everybody. Yeah,
 
</strong>Michael Hingson ** 12:23
the real problem that we face is the one that we mostly always have faced, which is societal attitudes, as opposed to really being or not being able to do the experiments, is people think we can't, and that's the barrier that we always, usually have to overcome.
 
<strong>Scott Hanton ** 12:39
What I find in my time as a coach, mentor, supervisor, is that if somebody believes they can't do it, they can't do it. Yeah. And so it's often about overcoming their own mental limitations, the limitations that they've placed on themselves,
 
</strong>Michael Hingson ** 12:56
and that's right, or unfortunately, the limitations that other people place on us, and we, all too often and weigh too much, buy into those limitations. So it's it is something that we, especially in the sciences, should recognize that we shouldn't be doing so much of. I know that when I was at UC Irvine as a graduate student, I learned once that there was a letter in my file that a professor wrote. Fortunately, I never had him as a professor, but it and I was in my master's program at the time in physics, and this guy put a letter in my file saying that no blind person could ever absorb the material to get an advanced degree in physics at the University. Just put that in there, which is so unfortunate, because the real thing that is demonstrated there is a prejudice that no scientist should ever have.
 
<strong>Scott Hanton ** 13:51
I'm hopeful that as you graduated, there was a retraction letter in your file as well,
 
</strong>Michael Hingson ** 13:57
not that I ever heard, but yeah. Well, I'd already gotten my bachelor's degree, but yeah. But you know, things happen, but it is a it is a societal thing, and society all too often creates limitations, and sometimes we don't find them right away, but it is one of the big issues that, in general, we have to deal with. And on all too often, society does some pretty strange things because it doesn't understand what science is all about. I know when we were dealing with covid, when it all started, leaving the conspiracy theorists out of it. One of the things that I learned was that we have all these discussions about AI, if you will. But AI was one of the primary mechanisms that helped to develop the mRNA vaccines that are now still the primary things that we use to get vaccinated against covid, because they the artificial intelligence. I'm not sure how artificial. It is, but was able to craft what became the vaccine in a few days. And scientists acknowledged, if they had to do it totally on their own, it would take years to have done what AI did in a few days.
 
<strong>Scott Hanton ** 15:13
The AI technology is amazing and powerful, but it's not new. No, I met a person who shared her story about AI investigations and talked about what she was doing in this field 30 years ago. Yeah, in her master's work. And you know, I knew it wasn't brand new, but I didn't really realize how deep its roots went until I talked to her.
 
</strong>Michael Hingson ** 15:37
I worked as my first jobs out of college with Ray Kurzweil, who, of course, nowadays, is well known for the singularity and so on. But back then, he developed the first reading machine that blind people could use to read printed material. And one of the things that he put into that machine was the ability, as it scanned more material, to learn and better recognize the material. And so he was doing machine learning back in the 1970s
 
<strong>Scott Hanton ** 16:07
right? And all of this is, you know, as Newton said on the shoulders of giants, right, right? He said it a bit cynically, but it's still true that we all in science, we are learning from each other. We're learning from the broader community, and we're integrating that knowledge as we tackle the challenges that we are exploring.
 
</strong>Michael Hingson ** 16:27
So what got you to go into chemistry when you went into college?
 
<strong>Scott Hanton ** 16:33
That's a good question. So when I was 13 years old, I went on a youth a church group youth trip to another city, and so they split us up, and there were three of us from our group that stayed overnight in a host family. And at dinner that night, the father worked in a pharmaceutical company, and he talked about the work he was doing, and what he was doing was really synthetic chemistry around small molecule drug discovery. And for me, it was absolutely fascinating. I was thrilled at that information. I didn't know any scientists growing up, I had no adult input other than teachers about science, and I can remember going back home and my parents asking me how the trip went. And it's like, it's fantastic. I'm going to be a chemist. And they both looked at me like, what is that? How do you make money from it? How do you get that? My dad was a banker. My mom was a school teacher. They had no scientific background, but that that one conversation, such serendipity, right? One conversation when I was 13 years old, and I came home and said, I'm going to be a chemist, and I've never really deviated from that path. Did you have other siblings? Younger brother and another younger sister?
 
</strong>Michael Hingson ** 17:54
Okay? Did they go into science by any remote chance?
 
<strong>Scott Hanton ** 17:58
Not at all. So they were both seventh grade teachers for more than 30 years. So my brother taught math and English, and my sister teaches social studies.
 
</strong>Michael Hingson ** 18:10
Well, there you go. But that is also important. I actually wanted to teach physics, but jobs and other things and circumstances took me in different directions, but I think the reality is that I ended up going into sales. And what I realized, and it was partly because of a Dale Carnegie sales course I took, but I realized that good sales people are really teachers, because they're really teaching people about products or about things, and they're also sharp enough to recognize what their products might or might not do to help a customer. But that, again, not everyone does that, but so I figure I still was teaching, and today, being a public speaker, traveling the world, talking, of course, about teamwork and other things, it's still all about teaching.
 
<strong>Scott Hanton ** 18:57
I think I've always been a teacher, and if you talk to my coworkers along the way, I enjoy helping people. I enjoy sharing my knowledge. There's always been a teacher inside but only in this job as the editorial director at lab manager have I really been able to do it directly. So we've developed what we call the lab manager Academy, and I create e learning courses to help lab managers be more successful, and it's been a passion project for me, and it's been a load of fun.
 
</strong>Michael Hingson ** 19:30
And it doesn't get better than that. It's always great when it's a load of fun, yes,
 
<strong>Scott Hanton ** 19:35
well, so you left college and you got a bachelor's and a master's degree, right? No masters for me, that step you went right to the old PhD, yeah. So I went straight. I went graduated from Michigan State. So Michigan State was on terms back in those days. So graduated in June, got married in July, moved to Wisconsin in August. To graduate school at the end of August at the University of Wisconsin. Okay? And my second year as a graduate student, my professor asked me, Do you want to stop and complete a master's? And I said, Wait, tell me about this word stop. And he said, Well, you'd have to finish the Master's requirements and write a thesis, and that's going to take some time. And I said, Do I have to and he said, No, and I don't recommend it. Just keep going forward and finish your PhD. So that's
 
</strong>Michael Hingson ** 20:30
and what does your wife do?
 
<strong>Scott Hanton ** 20:33
So my wife also is in the graduate program at the University of Wisconsin, and she decided that a master's degree was the right answer for her, because she didn't want to be a PhD scientist in XYZ narrow band of science. She wanted to be a master of chemistry. Okay, and so we took different paths through graduate school, but each of us took the path that worked best for us, and each pass has great value, so we're both happy with the choices that we made,
 
</strong>Michael Hingson ** 21:06
and complement each other and also give you, still lots of great things to talk about over dinner.
 
<strong>Scott Hanton ** 21:12
Absolutely. And she took that master's degree, went into the pharmaceutical industry and largely behaved as a librarian in her first part of her career, she wasn't called a librarian, but what she really did was a lot of information integrating, and then moved into the Library Group, and was a corporate librarian for a long time, and then a community librarian. So that path worked brilliantly for her. She also has a Masters of Library Science. So I have one PhD. She has two Master's degree. I have one bachelor's degree. She has two bachelor's degree.
 
</strong>Michael Hingson ** 21:50
Oh, so you can have interesting discussions about who really progressed further,
 
21:54
absolutely.
 
<strong>Michael Hingson ** 21:57
Well, that's, that's, that's cute, though. Well, I I got my bachelor's and master's. My wife, who I didn't meet until years later, wanted to be a librarian, but she ended up getting a a Master's at USC in so in sociology and and ended up getting a teaching credential and going into teaching, and taught for 10 years, and then she decided she wanted to do something different, and became a travel agent, which she had a lot of fun with. That is different, it is, but she enjoyed it, and along the way, then we got married. It was a great marriage. She was in a wheelchair her whole life. So she read, I pushed, worked out well, complimentary skills, absolutely, which is the way, way it ought to be, you know, and we had a lot of fun with it. Unfortunately, she passed now two and a half years ago, but as I tell people, we were married 40 years, and I'm sure she's monitoring me from somewhere, and if I misbehave, I'm going to hear about it, so I try to just behave. Sounds like good advice. Yeah, probably certainly the safe way to go. But we, we, we had lots of neat discussions, and our our activities and our expertise did, in a lot of ways, complement each other, so it was a lot of fun. And as I said, she went to USC. I enjoyed listening to USC football because I thought that that particular college team had the best announcers in the business, least when when I was studying in Southern California, and then when we got married, we learned the the day we got married, the wedding was supposed to start at four, and it didn't start till later because people weren't showing up for the wedding. And we learned that everybody was sitting out in their cars waiting for the end of the USC Notre Dame game. And we knew that God was on our side when we learned that SC beat the snot out of Notre Dame. So there you go. Yeah. Yeah. Oh gosh, the rivalries we face. So what did you do after college?
 
</strong>Scott Hanton ** 24:09
So did my PhD at the University of Wisconsin. And one of the nice things, a fringe benefit of going to a big, important program to do your PhD, is that recruiters come to you. And so I was able to do 40 different, four, zero, 40 different interviews on campus without leaving Madison. And one of those interviews was with a company called Air Products. And that worked out, and they hired me. And so we moved to Allentown, Pennsylvania to go to work. I went to work at Air Products and and Helen found a role in the pharmaceutical industry at Merck. And so we did that for a long time. I was initially a research expert, a PhD expert doing lasers and materials and analytical stuff. And over the years. I progressed up the ladder from researcher to supervisor to what did we call it, group head to Section Manager, to operations manager, and ultimately to General Manager.
 
<strong>Michael Hingson ** 25:13
Well, at least being in Allentown, you were close to a Cracker Barrel restaurant. Yes, that is true. That was the closest to one to where we lived in New Jersey, so we visited it several times. That's how I know
 
</strong>Scott Hanton ** 25:26
about it. Maybe we were there at the same time. Michael, maybe this isn't our first. It's
 
<strong>Michael Hingson ** 25:31
very possible. But we enjoyed Cracker Barrel and enjoyed touring around Pennsylvania. So I should have asked, What prompted you to go to the University of Wisconsin to do your your graduate work, as opposed to staying in Michigan. So
 
</strong>Scott Hanton ** 25:47
my advisor at Michigan State, our advisor at Michigan State, told us, here's the top five schools, graduate programs in chemistry, apply to them all. Go to the one you get into. And so I got into three. Helen got into two. The one that was the same was Wisconsin. So that's where we went, yeah?
 
<strong>Michael Hingson ** 26:09
Well, then no better logic and argument than that.
 
</strong>Scott Hanton ** 26:14
It was a great Madison. Wisconsin is a beautiful city. It one of the things I really liked about the chemistry program there then, and it's still true now, is how well the faculty get along together so many collaborative projects and just friendliness throughout the hallways. And yes, they are all competing at some level for grant support, but they get along so well, and that makes it for a very strong community,
 
<strong>Michael Hingson ** 26:41
and it probably also means that oftentimes someone who's applying for something can enlist support from other people who are willing to help.
 
</strong>Scott Hanton ** 26:50
And as a graduate student, it meant that I had more than one professor that I could go to my advisor. There was a whole group of advisors who ran joint group meetings and would give us advice about our work or our writing or our approach, or just because we needed a pep talk, because completing a PhD is hard. Yeah, right, so that community was really important to me, and it's something I took away that when I started my industrial career, I had seen the value of community, and I wanted to build stronger communities wherever I went, yeah.
 
<strong>Michael Hingson ** 27:26
So what does a company, does air products do
 
</strong>Scott Hanton ** 27:31
that's sort of in the name, right? They're an industrial gas company. Got some of their big, biggest products are taking air and separating it into its components of nitrogen, oxygen, oxygen, argon, whatever, right? But at that time, they also had a chemicals business and a semiconductor business, or electronics business. So there was a lot of chemistry going on, although a lot of my work colleagues were chemical engineers who were working on the gasses side of the business, we had significant number of chemistry, sorts material science, sorts of people who are working on the chemicals side. Now, over time, Air Products divested those businesses, and now it's much more of a true industrial gas company. But I had the opportunity to work in an integrated science company that did all sorts of things.
 
<strong>Michael Hingson ** 28:23
Yeah, and as as we know, certainly a little helium never hurt anyone.
 
</strong>Scott Hanton ** 28:30
No little helium, you know, raises people's spirits, it
 
<strong>Michael Hingson ** 28:34
does and their voices, it does. I I've visited helium tanks many times at UC Irvine when they had liquid helium, which was certainly a challenge because of how cold it had to be. But occasionally we would open a valve and little cold but useful helium gas would escape
 
</strong>Scott Hanton ** 28:56
very cold. Please be safe. Cryogens are are dangerous materials, and we gotta make sure we handle them with due respect.
 
<strong>Michael Hingson ** 29:05
Yeah, well, we, we all did and and didn't take too many chances. So it worked out pretty well. So you stayed in Allentown and you stayed with Air Products for how long
 
</strong>Scott Hanton ** 29:19
I was in Air Products for 20 years. So the analytical group that I was part of, we were about 92 or 93 people when I joined the company, when I just left after earning my PhD. After 20 years, that group was down to about 35 just progressive series of decisions that made the department smaller, and as the Department got smaller and smaller, we were worried about our abilities to sustain our work. And so a dear friend and a key colleague, Paula McDaniel, and I, worked to try to see what other kind of opportunities there were. Yeah. And so we reached out to a contract research organization called Intertech to see if they would be interested in maybe acquiring our analytical department. And when we called them, and by the way, we called them before we talked to our boss about it, she forgave us later, but when we called the guy on the end of the phone said, Wait a minute, let me get your file. And it's like, what you have a file on Air Products, analytical, really? Why? Well, it turned out that they had a file, and that they had an active Merger and Acquisition Group, and they wanted an integrated analytical department on the east coast of the US. And so we engaged in negotiation, and ultimately this analytical department was sold by Air Products to Intertech. So on Friday, we're a little cog in a giant engine of an global, international company, and our funding comes from Vice Presidents. And on Monday, we're a standalone business of 35 people, we need to write quotes in order to make money. So it was an enormous challenge to transition from a service organization to a business. But oh my goodness, did we learn a lot,
 
<strong>Michael Hingson ** 31:13
certainly a major paradigm shift,
 
</strong>Scott Hanton ** 31:18
and I was lucky that I lost the coin flip, and Paula won, and she said, I want to be business development director. And I said, thank God. So she went off to be the key salesperson, and Paula was utterly brilliant as a technical salesperson, and I became the operations manager, which allowed me to keep my hands dirty with the science and to work with the scientists and to build a system and a community that allowed us to be successful in a CRO world.
 
<strong>Michael Hingson ** 31:49
So at that time, when you became part, part of them, the new company, were you or the standalone business? Were you working in lab? Still yourself?
 
</strong>Scott Hanton ** 32:01
Yes. So I had the title Operations Manager and all of the scientific staff reported into me, but I was still the technical expert in some mass spectrometry techniques, particularly MALDI and also tough Sims, and so I still had hands on lab responsibility that I needed to deliver. And over time, I was able to train some people to take some of those responsibilities off. But when the weight of the world was particularly heavy, the place for me to go was in the lab and do some experiments.
 
<strong>Michael Hingson ** 32:34
Yeah, still so important to be able to keep your hand in into to know and understand. I know I had that same sort of need being the manager of an office and oftentimes working with other people who were the engineers, coming from a little bit of a technical background as well. I worked to always make sure I knew all I could about the products that I was dealing with and selling, and my sales people who worked for me constantly asked, How come, you know, all this stuff, and we don't then, my response always was, did you read the product bulletin that came out last week? Or have you kept up on the product bulletins? Because it's all right there, whether I actually physically repaired products or not, I knew how to do it. And so many times when I was involved in working with some of our engineers, I remember a few times our field support people, and we were working out of New Jersey, and then in New York at the time, in the World Trade Center, we had some customers up at Lockheed Martin, up in Syria, Rochester, I think it was. And the guys would go up, and then they'd call me on the phone, and we'd talk about it, and between us, we came up with some bright ideas. And I remember one day, all of a sudden, I get this phone call, and these guys are just bouncing off the walls, because whatever it was that was going on between them and me, we figured it out, and they put it in play and made it work, and they were all just as happy as clams at high tide, which is the way it ought to
 
</strong>Scott Hanton ** 34:13
be. It's great to work in a team that finds success. The longer I was in technical management, the more I enjoyed the success of the team. It didn't need to be my success anymore that helping the scientists be successful in their roles was truly satisfying,
 
<strong>Michael Hingson ** 34:33
and that helped you, by definition, be more successful in your role.
 
</strong>Scott Hanton ** 34:36
And no question, it could be seen as a selfish byproduct, but the fact is that it still felt really good.
 
<strong>Michael Hingson ** 34:43
Yeah, I hear you, because I know for me, I never thought about it as I've got to be successful. It's we've got problems to solve. Let's do it together. And I always told people that we're a team. And I have told every salesperson. I ever hired. I'm not here to boss you around. You've convinced me that you should be able to sell our products, and sometimes I found that they couldn't. But I said my job is to work with you to figure out how I can enhance what you do, and what skills do I bring to add value to you, because we've got to work together, and the people who understood that and who got it were always the most successful people that I ever had in my teams.
 
</strong>Scott Hanton ** 35:30
One of the things I strive to do as a leader of any organization is to understand the key strengths of the people on the team and to try to craft their roles in such a way that they spend the majority of their time executing their strengths. Yeah. I've also discovered that when I truly investigate poor performance, there's often a correlation between poor performance and people working in their weaknesses. Yeah, and if we can shift those jobs, change those roles, make change happen so that people can work more often in their strengths, then good things happen.
 
<strong>Michael Hingson ** 36:07
And if you can bring some of your skills into the mix and augment what they do, so much the better.
 
</strong>Scott Hanton ** 36:16
Yeah, because I'm just another member of the team, my role is different, but I need to also apply my strengths to the problems and be wary of my weaknesses, because as the leader of the organization, my words carried undue weight. Yeah, and if, if I was speaking or acting in a space where I was weak, people would still do what I said, because I had the most authority, and that was just a lose, lose proposition
 
<strong>Michael Hingson ** 36:43
by any standard. And and when you, when you operated to everyone's strengths, it always was a win. Yep, which is so cool. So you went to Intertech, and how long were you there?
 
</strong>Scott Hanton ** 36:57
I was at Intertech for 10 years, and work I can if you know, for any listeners out there who work in the CRO world, it is a tough business. It is a grind working in that business, yeah? So it was a lot of long hours and testy customers and shortages of materials and equipment that was a hard a hard a hard road to plow,
 
<strong>Michael Hingson ** 37:22
yeah, yeah, it gets to be frustrating. Sometimes it's what you got to do, but it still gets to be frustrating gets to be a challenge. The best part
 
</strong>Scott Hanton ** 37:32
for me was I had a great team. We had senior and junior scientists. They were good people. They worked hard. They fundamentally, they cared about the outcomes. And so it was a great group of people to work with. But the contract lab business is a tough business. Yeah, so when covid came, you know, the pandemic settles in, all the restrictions are coming upon us. I was tasked as the General Manager of the business with setting up all the protocols, you know, how are we going to meet the number of people this basing the masks, you know, how could we work with and we were essential as a lab, so we had to keep doing what we were doing. And it took me about a week to figure non stop work to figure out what our protocols were going to be, and the moment I turned them into my boss, then I got laid off. So what you want to do in a time of crisis is you want to let go of the the general manager, the safety manager, the quality manager and the Chief Scientist, because those are four people that you don't need during times of stress or challenge or crisis. On the plus side for me, getting laid off was a bad hour. It hurt my pride, but after an hour, I realized that all the things that I'd been stressing about for years trying to run this business were no longer my problem. Yeah, and I found that it was a tremendous weight lifted off my shoulders to not feel responsible for every problem and challenge that that business had.
 
<strong>Michael Hingson ** 39:14
And that's always a good blessing when you when you figure that out and don't worry about the the issues anymore. That's a good thing. It was certainly
 
</strong>Scott Hanton ** 39:25
good for me. Yeah, so I'm not going to recommend that people go get laid off. No world to get fired. But one problem that I had is because Paula and I worked to create that business, I sort of behaved like an owner, but was treated like an employee. And my recommendation to people is, remember, you're an employee, find some personal boundaries that protect you from the stress of the business, because you're not going to be rewarded or treated like an owner.
 
<strong>Michael Hingson ** 39:58
Yeah, because you're not because. Or not.
 
</strong>Scott Hanton ** 40:01
So I got laid off. It was in the height of the pandemic. So, you know, I'm too busy of a human being to sort of sit in a rocking chair and watch the birds fly by. That's not my style or my speed. So I started a consulting business, and that was a lot of fun. I really enjoyed doing the consulting work, but I learned something really important about myself, and that's that while I can sell and I can be an effective salesperson, I don't like selling, and as a company of one, when I didn't sell, I didn't make any money, yeah, and so I needed to figure out something else to do, because I really hated selling, and I wasn't doing it. I was procrastinating, and that made the business be unpredictable and very choppy
 
<strong>Michael Hingson ** 40:51
in that company of one, that guy who was working for you wasn't really doing all that you wanted.
 
</strong>Scott Hanton ** 40:56
Exactly the Yeah, you know me as the founder, was giving me as the salesman, a poor performance review was not meeting objectives. So I had a long time volunteer relationship with lab manager magazine. I had been writing articles for them and speaking for them in webinars and in conferences for a long time, probably more than 10 years, I would say, and they asked me as a consultant to produce a a to a proposal to create the lab manager Academy. So the the founder and owner of the the company, the lab X Media Group, you really saw the value of an academy, and they needed it done. They needed it done. They couldn't figure it out themselves. So I wrote the proposal. I had a good idea of how to do it, but I was new to consulting, and I struggled with, how do I get paid for this? And I had four ideas, but I didn't like them, so I slept on it, and in the morning I had a fifth, which said, hire me full time. I sent in the proposal. An hour later, I had a phone call. A week later, I had a job, so that worked out fantastic. And I've really enjoyed my time at lab manager magazine. Great people, fun work. It's really interesting to me to be valued for what I know rather than for what I can do. Yeah,
 
<strong>Michael Hingson ** 42:23
the two relate. But still, it does need to be more about what you know, what you really bring, as opposed to what you can do, because what you can do in general probably is an offshoot of what you know.
 
</strong>Scott Hanton ** 42:38
So this gives me the opportunity to help lots of people. So on the outside of the company, I'm writing articles, creating courses, giving talks to help lab managers. Because I was a lab manager for a long time, yeah, over 20 years, and I know what those challenges are. I know how hard that job is, and I know how many decisions lab managers need to make, and it's wonderful to be able to share my experience and help them, and I am motivated to help them. So was it hard? Oh, go ahead, on the inside, I'm literally an internal subject matter expert, and so I can coach and teach and help my colleagues with what's the science? What do lab managers really think? How do we pitch this so that it resonates with lab managers, and I think that helps make all of our products better and more successful.
 
<strong>Michael Hingson ** 43:31
So was it hard? Well, I guess best way to put it is that, was it really hard to switch from being a scientist to being a lab manager and then going into being a subject matter expert and really out of the laboratory. So
 
</strong>Scott Hanton ** 43:48
people ask me all the time, Scott, don't you miss being in the lab and doing experiments? And my answer is, I miss being in the lab. And I do miss being in the lab. You know, on very stressful days at Intertech, I'd go in the lab and I'd do an experiment, yeah, because it was fun, and I had more control over the how the experiment was run and what I would learn from it than I did running a business. But the flip side of that is, I do experiments all the time. What I learned as the general manager of a business was the scientific method works. Let's data hypothesis. Let's figure out how to test it. Let's gather data, and let's see if the hypothesis stands or falls. And we ran a business that way, I think, pretty successfully. And even now, in in media and publishing, we still run experiments all the time. And it's kind of funny that most of my editorial colleagues that I work with, they think my favorite word is experiment. My favorite word is still why, but we talk all the time now about doing experiments, and that was a new thing for them, but now we can do continual improvement more in a more dedicated way, and we do it a lot faster. Yeah,
 
<strong>Michael Hingson ** 45:00
yeah. So what's the hardest thing you think about being a lab manager?
 
</strong>Scott Hanton ** 45:06
I think the hardest thing about let me answer that with two. I'm not going to be able to narrow it down to one, so I'll give you two. The first one is you transform, maybe one day to the next, from really being in control of your science and working with whether it's animals or rocks or electrons or chemicals, whatever you're working with, having a great degree of knowledge and a lot of control, and the next day, you're hurting cats. And so it's about that transition from having control over your destiny to influencing people to get the work done, and working with people instead of working with experiments, that's really hard. The second is, as a lab manager, there's endless decisions, and so combating decision fatigue is a big deal, and everybody in the lab depends upon you for the decisions you make. And it's not that every decision has to be perfect, you know, that's just a different failure mode if you try to make perfect decisions, but every decision needs to be made promptly. And as a scientist, I could always make more data in order to make a better decision, but as a lab manager, I would often only have maybe 40 or 50% of the data I wanted, and a decision had to be made. And getting comfortable making decisions in the face of uncertainty is really hard.
 
<strong>Michael Hingson ** 46:29
So certainly, being a lab manager or Well, dealing with managers in the way we're talking about it here, has to be very stressful. How do you how do you cope with the stress?
 
</strong>Scott Hanton ** 46:42
So I think ways to cope with the stress successfully is, first of all, you've got to take care of yourself. You know, we've all flown on airplanes, and what is the safety person in the aisle or on the video? Do oxygen masks will fall from the ceiling, and what do we do with them? We put them on before we help somebody else, right? We all know that. But in the workplace, especially as a manager, it's hard to remember that as we care for our team and try and take care of our team, there might not be enough time or energy or capacity left to take care of ourselves, but if we don't fill that gas tank every day doing something, then we can't help our team. And so one way to deal with the stress is to make sure that you take care of yourself. So
 
<strong>Michael Hingson ** 47:28
what do you do? How do you deal with that? So
 
</strong>Scott Hanton ** 47:31
for me, ways that I can reinvigorate is one. I like being outside and get my hands dirty. So I'm not really a gardener, but I call myself a yard dinner. So I grow grass and I grow flowers, and I trim trees, and I want to go outside, and I want to see immediate return on my effort, and I want it to be better than when I started. And it's good if I have to clean from under my fingernails when I'm doing it. Another thing I like to do is I play all kinds of games I'm happy to play, sorry, with little kids, or I'll play complicated strategy games with people who want to sit at a table for three or four hours at a time. Yeah? And that allows my brain to spin and to work but on something completely different. Yeah. And another thing that's been important for me, especially when I was a lab manager is to be involved in youth coaching, so I coached kids soccer and basketball and baseball teams, and it's just beautiful to be out there on a field with a ball, with kids. And you know, the worries of the world just aren't there. The kids don't know anything about them. And it's fun to work with the ones who are really good, but it's equally fun to work with the ones who have never seen the ball before, and to help them do even the most basic things. And that kind of giving back and paying it forward, that sort of stuff fills my tank.
 
<strong>Michael Hingson ** 48:51
Yeah, I empathize a lot with with that. For me, I like to read. I've never been much of a gardener, but I also collect, as I mentioned before, old radio shows, and I do that because I'm fascinated by the history and all the things I learned from what people did in the 2030s, 40s and 50s, being on radio, much Less getting the opportunity to learn about the technical aspects of how they did it, because today it's so different in terms of how one edits, how one processes and deals with sounds and so on, but it's but it's fun to do something just totally different than way maybe what your normal Job would be, and and I do love to interact with with people. I love to play games, too. I don't get to do nearly as much of it as I'd like, but playing games is, is a lot of fun,
 
</strong>Scott Hanton ** 49:52
and I agree, and it it's fun, it's diverting, it's it helps me get into a flow so that I'm focused on. Me on one thing, and I have no idea how much time has gone by, and I don't really care. You know, people who play games with me might question this. I don't really care if I win or lose. Certainly I want to win, but it's more important to me that I play well, and if somebody plays better, good for
 
<strong>Michael Hingson ** 50:14
them, great. You'll learn from it. Exactly. Do you play
 
</strong>Scott Hanton ** 50:18
chess? I have played chess. I've played a lot of chess. What I've learned with chess is that I'm not an excellent I'm a good player, but not an excellent player. And when I run into excellent players, they will beat me without even breaking a sweat.
 
<strong>Michael Hingson ** 50:34
And again, in theory, you learn something from that.
 
</strong>Scott Hanton ** 50:37
What I found is that I don't really want to work that hard and yeah. And so by adding an element of chance or probability to the game, the people who focus on chess, where there are known answers and known situations, they get thrown off by the uncertainty of the of the flip the card or roll the dice. And my brain loves that uncertainty, so I tend to thrive. Maybe it's from my time in the lab with elements of uncertainty, where the chess players wilt under elements of uncertainty, and it's again, it's back to our strengths, right? That's something that I'm good at, so I'm gonna go do it. I've
 
<strong>Michael Hingson ** 51:20
always loved Trivial Pursuit. That's always been a fun game that I enjoy playing. I
 
</strong>Scott Hanton ** 51:25
do love Trivial Pursuit. I watch Jeopardy regularly. A funny story, when we moved into our new house in Pennsylvania, it was a great neighborhood. Loved the neighbors there. When we first moved in, they invited my wife and I to a game night. Excellent. We love games. We're going to play Trivial Pursuit. Awesome like Trivial Pursuit. We're going to play as couples. Bad idea, right? Let's play boys against the girls, or, let's say, random draws. No, we're playing as couples. Okay, so we played as couples. Helen and I won every game by a large margin. We were never invited back for game night. Yeah, invited back for lots of other things, but not game night.
 
<strong>Michael Hingson ** 52:06
One of the things that, and I've talked about it with people on this podcast before, is that all too often, when somebody reads a question from a trivial pursuit card, an answer pops in your head, then you went, Oh, that was too easy. That can't be the right answer. So you think about it, and you answer with something else, but invariably, that first answer was always the correct answer.
 
</strong>Scott Hanton ** 52:32
Yes, I'm I have learned to trust my intuition. Yeah. I learned, as a research scientist, that especially in talking to some of my peers, who are very dogmatic, very step by step scientists. And they lay out the 20 steps to that they felt would be successful. And they would do one at a time, one through 20. And that made them happy for me, I do one and two, and then I'd predict where that data led me, and I do experiment number seven, and if it worked, I'm off to eight. And so I they would do what, one step at a time, one to 20, and I'd sort of do 127, 1420, yeah. And that I learned that that intuition was powerful and valuable, and I've learned to trust it. And in my lab career, it served me really well. But also as a manager, it has served me well to trust my intuition, and at least to listen to it. And if I need to analyze it, I can do that, but I'm going to listen to it,
 
<strong>Michael Hingson ** 53:31
and that's the important thing, because invariably, it's going to give you useful information, and it may be telling you not what to do, but still trusting it and listening to it is so important, I've found that a lot over the years,
 
</strong>Scott Hanton ** 53:47
Malcolm Gladwell wrote a book called Blink, where he talks about the power of the subconscious, and his claim is that the subconscious is 100,000 times smarter than our conscious brain, and I think when we are trusting our intuition, we're tapping into that super computer that's in our skulls. If you want to learn more, read blank. It's a great story.
 
<strong>Michael Hingson ** 54:10
I hear you. I agree. How can people learn to be better leaders and managers?
 
</strong>Scott Hanton ** 54:18
So I think it's there's really three normal ways that people do this. One is the power of experiment, right? And I did plenty of that, and I made tons of errors. It's painful. It's irritating, trial and error, but I used to tell people at Intertech that I was the general manager because I'd made the most mistakes, which gave me the most opportunity to learn. It was also partly because a lot of my peers wanted nothing to do with the job. You know, they wanted to be scientists. Another way is we, we get coached and mentored by people around us, and that is awesome if you have good supervisors, and it's tragic if you have bad supervisors, because you don't know any better and you take for granted. That the way it's been done is the way it needs to be done, and that prevents us from being generative leaders and questioning the status quo. So there's problems there, too. And I had both good and bad supervisors during my career. I had some awful, toxic human beings who were my supervisors, who did damage to me, and then I had some brilliant, caring, empathetic people who raised me up and helped me become the leader that I am today. So it's a bit of a crap shoot. The third way is go out and learn it from somebody who's done it right, and that's why we generated the lab manager Academy to try to codify all the mistakes I made and what are the learnings from them? And when I'm talking with learners who are in the program, it's we have a huge positive result feedback on our courses. And what I talk to people about who take our courses is I'm glad you appreciate what we've put together here. That makes me feel good. I'm glad it's helping you. But when these are my mistakes and the answers to my mistakes, when you make mistakes, you need to in the future, go make some courses and teach people what the lessons were from your mistakes and pay it forward. Yeah. So I recommend getting some training.
 
<strong>Michael Hingson ** 56:17
What's the difference between management and leadership?
 
</strong>Scott Hanton ** 56:21
I particularly love a quote from Peter Drucker. So Peter Drucker was a professor in California. You may have heard of him before.
 
<strong>Michael Hingson ** 56:29
I have. I never had the opportunity to meet him, but I read.
 
</strong>Scott Hanton ** 56:34
I didn't either material. I've read his books, and I think he is an insightful human being, yes. So the quote goes like this, management is doing things right. Leadership is doing the right things. So as a technical manager, there's a bunch of things we have to get right. We have to get safety right. We have to get quality right. There's an accuracy and precision that we need to get right for our outcomes and our results. Those are management tasks, but leadership is about doing the right things. And the interesting thing about that definition is it doesn't require a title or a role or any level of authority. So anyone can be a leader if you're consistently doing the right things, you are exhibiting leadership, and that could be from the person sweeping the floors or the person approving the budget, or anyone in between.
 
<strong>Michael Hingson ** 57:33
Yeah, I've heard that quote from him before, and absolutely agree with it. It makes a whole lot of sense.
 
</strong>Scott Hanton ** 57:41
Other definitions that I've seen trying to distinguish management and leadership tend to use the words manage and lead, and I don't like definitions that include the words that they're trying to define. They become circular at some level. This one, I think, is clear about it, what its intention is, and for me, it has worked through my career, and so the separation is valuable. I have authority. I'm the manager. I have accountability to get some stuff right, but anyone can lead, and everyone can lead, and the organization works so much better when it's full of leaders
 
<strong>Michael Hingson ** 58:21
and leaders who are willing to recognize when they bring something to the table, or if someone else can add value in ways that they can't, to be willing to let the other individual take the leadership position for a while.
 
</strong>Scott Hanton ** 58:40
Absolutely, and you know that really comes down to building an environment and a culture that's supportive. And so Amy Edmondson has written extensively on the importance of psychological safety, and that psychological safety hinges on what you just said, right? If the guy who sweeps the floor has an observation about the organization. Do they feel safe to go tell the person in charge that this observation, and if they feel safe, and if that leader is sufficiently vulnerable and humble to listen with curiosity about that observation, then everybody benefits, yeah, and the more safe everyone feels. We think about emotion. Emotional safety is they anyone can bring their best self to work, and psychological safety is they can contribute their ideas and observations with no threat of retaliation, then we have an environment where we're going to get the best out of everybody, yeah,
 
<strong>Michael Hingson ** 59:46
which is the way it it really ought to be. And all too often we don't necessarily see it, but that is the way it ought
 
</strong>Scott Hanton ** 59:53
to be. Too many people are worried about credit, or, I don't know, worried about things that I don't see. Yeah, and they waste human potential, right? They they don't open their doors to hire anybody. They they judge people based on what they look like instead of who they are, or they box people in into roles, and don't let them flourish and Excel. And whenever you're doing those kinds of things, you're wasting human potential. And businesses, science and business are too hard to waste human potential. We need to take advantage of everything that people are willing to give. Yeah,
 
<strong>Michael Hingson ** 1:00:33
we've been doing this for quite a while already today. So I'm going to ask as a kind of a last question, what, what advice do you want to leave for people to think about going forward in their lives and in their careers?
 
</strong>Scott Hanton ** 1:00:48
So I was participating in a LinkedIn chat today where a professor was asking the question, what sort of advice would you wish you got when you were 21 Okay, so it was an interesting thread, and there was one contributor to the thread who said something I thought was particularly valuable. And she said, attitude matters. Attitude matters. We can't control what happens to us, but we can control how we deal with it and how we respond, right? And so I think if we can hold our attitude as our accountability, and we can direct our strengths and our talents to applying them against the challenges that the business or the science or the lab or the community faces, and we can go in with some positive attitude and positive desire for for change and improvement, and we can be vulnerable and humble enough to accept other people's ideas and to interact through discussion and healthy debate. Then everything's better. I also like Kelleher his quote he was the co founder of Southwest Airlines, and he said, when you're hiring, hire for attitude, train for skill. Attitude is so important. So I think, understand your attitude. Bring the attitude you want, the attitude you value, the attitude that's that's parallel to your core values. And then communicate to others about their attitude and how it's working or not working for them.
 
<strong>Michael Hingson ** 1:02:31
And hopefully, if they have a positive or good enough attitude, they will take that into consideration and grow because of it absolutely
 
</strong>Scott Hanton ** 1:02:41
gives everybody the chance to be the best they can be.
 
<strong>Michael Hingson ** 1:02:47
Well, Scott, this has been wonderful. If people want to reach out to you, how can they do that?
 
</strong>Scott Hanton ** 1:02:51
So LinkedIn is great. I've provided Michael my LinkedIn connection. So I would love to have people connect to me on LinkedIn or email. S Hanson at lab <a href="http://manager.com" rel="nofollow">manager.com</a> love to have interactions with the folks out there.
 
<strong>Michael Hingson ** 1:03:08
Well, I want to thank you for spending so much time. We'll have to do more of this.
 
</strong>Scott Hanton ** 1:03:13
Michael, I really enjoyed it. This was a fun conversation. It was stimulating. You asked good questions. This was this was joyful. Thank you.
 
<strong>Michael Hingson ** 1:03:22
Well. I think it was absolutely wonderful and joyful as well. I hope all of you out there who are watching or listening enjoyed it as well. Love to hear from you. Please email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear your thoughts. Always appreciate getting comments from people and anything that you have to say. I value it a great deal. I hope that wherever you are encountering this podcast, you will give us a five star rating. We appreciate your your ratings, and we appreciate all that you have to say. So please feel free to do that, and I'm sure that Scott would love to hear from you, and I'm going to stay in touch with him. By all means, I have a good excuse, because we've been doing this for an hour already, but I really think that he's got a lot to offer, and I hope that you all appreciate it as well. So Scott, for you and for everyone listening, if you can think of other people who we ought to have on unstoppable mindset. Please feel free to let me know and reach out and introduce me to anyone who else ought to come on the podcast, because we're always looking for more people to have fun discussions with. And with that, I'm going to again say, Scott, thanks very much. This has been absolutely fun, and I really enjoyed it a great deal
 
</strong>Scott Hanton ** 1:04:41
My pleasure. Thanks for having me.
 
**Michael Hingson ** 1:04:47
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Manager and Leader with Scott Hanton</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/43899fc5-84f6-43bc-b592-0418714a0262.mp3?source=rss&amp;ext=asset.mp3" length="96248215" type="audio/mpeg" />
<itunes:episode>357</itunes:episode>
</item>
<item><title>Episode 356 – Unstoppable Pioneer in Web Accessibility with Mike Paciello</title>
<guid isPermaLink="false">https://pinecast.com/guid/9c7414d6-9eee-49c8-b8a3-b7d062264bb0</guid>
<pubDate>Fri, 25 Jul 2025 10:00:08 -0000</pubDate>

<itunes:duration>01:02:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b9023d88-d2f2-4927-bf6e-5c0d62d0f7c7/UM356-Mike_Paciello-Coverart.jpg" />
<description><![CDATA[<p>In January, 2022 today’s guest, Mike Paciello, made his first appearance on Unstoppable Mindset in Episode 19. It is not often that most of us have the opportunity and honor to meet a real trendsetter and pioneer much less for a second time. However, today, we get to spend more time with Mike, and we get to talk about not only the concepts around web accessibility, but we also discuss the whole concept of inclusion and how much progress we have made much less how much more work needs to be done.
 
Mike Paciello has been a fixture in the assistive technology world for some thirty years. I have known of him for most of that time, but our paths never crossed until September of 2021 when we worked together to help create some meetings and sessions around the topic of website accessibility in Washington D.C.
 
As you will hear, Mike began his career as a technical writer for Digital Equipment Corporation, an early leader in the computer manufacturing industry. I won’t tell you Mike’s story here. What I will say is that although Mike is fully sighted and thus does not use much of the technology blind and low vision persons use, he really gets it. He fully understands what Inclusion is all about and he has worked and continues to work to promote inclusion and access for all throughout the world. As Mike and I discuss, making technology more inclusive will not only help persons with disabilities be more involved in society, but people will discover that much of the technology we use can make everyone’s life better. We talk about a lot of the technologies being used today to make websites more inclusive including the use of AI and how AI can and does enhance inclusion efforts.
 
It is no accident that this episode is being released now. This episode is being released on July 25 to coincide with the 35th anniversary of the signing of the Americans With Disabilities Act which was signed on July 26, 1990. HAPPY BIRTHDAY ADA!
 
After you experience our podcast with Mike, I’d love to hear your thoughts. Please feel free to email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a> to tell me of your observations. Thanks.
 
 
<strong>About the Guest:</strong>
 
Mike Paciello is the Chief Accessibility Officer at AudioEye, Inc., a digital accessibility company. Prior to joining AudioEye, Mike founded WebABLE/<a href="http://WebABLE.TV" rel="nofollow">WebABLE.TV</a>, which delivers news about the disability and accessibility technology market. Mike authored the first book on web accessibility and usability, “Web Accessibility for People with Disabilities” and, in 1997, Mr. Paciello received recognition from President Bill Clinton for his work in the creation of World Wide Web Consortium’s (W3C) Web Accessibility Initiative (WAI). He has served as an advisor to the US Access Board and other federal agencies since 1992.
 
Mike has served as an international leader, technologist, and authority in emerging technology, accessibility, usability, and electronic publishing. Mike is the former Founder of The Paciello Group (TPG), a world-renowned software accessibility consultancy acquired in 2017 by Vispero.</p>
<p><strong>Ways to connect with Mike:</strong>
 
<a href="mailto:mpaciello@webable.com" rel="nofollow">mpaciello@webable.com</a>
<a href="mailto:Michael.paciello@audioeye.com" rel="nofollow">Michael.paciello@audioeye.com</a>
<a href="mailto:Mikepaciello@gmail.com" rel="nofollow">Mikepaciello@gmail.com</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet. Normally, our guests deal with the unexpected, which is anything that doesn't have to do with inclusion or diversity. Today, however, we get to sort of deal with both. We have a guest who actually was a guest on our podcast before he was in show 19 that goes all the way back to January of 2022, his name is Mike Paciello. He's been very involved in the whole internet and accessibility movement and so on for more than 30 years, and I think we're going to have a lot of fun chatting about what's going on in the world of accessibility and the Internet and and, you know, and but we won't probably get into whether God is a man or a woman, but that's okay, God is actually both, so we don't have to worry about that. But anyway, Mike, welcome to unstoppable mindset.
 
<strong>Mike Paciello ** 02:21
Yeah, Hey, Mike, thanks a lot. I can't believe has it really been already since today, six years since the last time I came on this? No, three, 320, 22 Oh, 2022, I for whatever I 2019 Okay, three years sounds a little bit more realistic, but still, it's been a long time. Thank you for having me. It's, it's, it's great to be here. And obviously, as you know, a lot of things have changed in my life since then. But, yeah, very
 
</strong>Michael Hingson ** 02:46
cool. Well, you were in show number 19. And I'm not sure what number this is going to be, but it's going to be above 360 so it's been a while. Amazing, amazing, unstoppable, unstoppable. That's it. We got to keep it going. And Mike and I have been involved in a few things together, in, in later, in, I guess it was in 20 when we do the M enabling Summit, that was 2021 wasn't it? Yeah, I think it was, I think it was the year before we did the podcast, yeah, podcast, 2021 right? So we were in DC, and we both worked because there was a group that wanted to completely condemn the kinds of technologies that accessibe and other companies use. Some people call it overlays. I'm not sure that that's totally accurate today, but we we worked to get them to not do what they originally intended to do, but rather to explore it in a little bit more detail, which I think was a lot more reasonable to do. So we've, we've had some fun over the years, and we see each other every so often, and here we are again today. So yeah, I'm glad you're here. Well, tell us a little about well, and I guess what we'll do is do some stuff that we did in 2022 tell us about kind of the early Mike, growing up and all that and what eventually got you into dealing with all this business of web accessibility and such. Yeah, thank you.
 
<strong>Mike Paciello ** 04:08
You know, I've tried to short this, shorten this story 100 times. Oh, don't worry. See if I get let's see if I can keep it succinct and and for the folks out there who understand verbosity and it's in its finest way for screen reader users, I'll try not to be verbose. I already am being
 
</strong>Michael Hingson ** 04:28
intermediate levels fine.
 
<strong>Mike Paciello ** 04:30
I came into this entire field as a technical writer trying to solve a problem that I kind of stumbled into doing some volunteer work for the debt the company that I then then worked for, a Digital Equipment Corporation, a software company, DEC software hardware company, back then, right back in the early 80s. And as a technical writer, I started learning at that time what was called Gen code. Eventually that morphed in. To what Goldfarb, Charles Goldfarb at IBM, called SGML, or standard, Generalized Markup Language, and that really became the predecessor, really gave birth to what we see on the web today, to HTML and the web markup languages. That's what they were, except back then, they were markup languages for print publications. So we're myself and a lot of colleagues and friends, people probably here, I'm sure, at bare minimum, recognized named George Kercher. George and I really paired together, worked together, ended up creating an international steer with a group of other colleagues and friends called the icad 22 which is 22 stands for the amount of elements in that markup language. And it became the adopted standard accessibility standard for the American Association of Publishers, and they published that became official. Eventually it morphed into what we today call, you know, accessible web development. It was the first instance by that was integrated into the HTML specification, I think officially, was HTML 3.1 3.2 somewhere in there when it was formally adopted and then announced in 1997 and at the World Wide Web Conference. That's really where my activity in the web began. So I was working at DEC, but I was doing a lot of volunteer work at MIT, which is where the W 3c was located at that particular time. And Tim Bursley, who a lot of people i Sir, I'm sure, know, the inventor of the web, led the effort at that time, and a few other folks that I work with, and.da Jim Miller, a few other folks. And we were, well, I wasn't specifically approached. Tim was approached by Vice President Gore and eventually President Clinton at that time to see if we could come up with some sort of technical standard for accessibility. And Tim asked if I'd like to work on it myself. Danielle, Jim, a few others, we did, and we came up that first initial specification and launched it as part of the Web Accessibility Initiative, which we created in 1997 from there, my career just took off. I went off did a couple of small companies that I launched, you know, my namesake company, the Paciello Group, or TPG, now called TPG IGI, yeah, yeah, which was acquired by vector capital, or this bureau back in 2017 so it's hard to believe that's already almost 10 years ago. No, yeah. And I've been walking in, working in the software, web accessibility field, usability field, writing fields, you know, for some pretty close to 45 years. It's 2025 40 years, I mean, and I started around 1984 I think it was 8384 when all this first
 
</strong>Michael Hingson ** 07:59
started. Wow, so clearly, you've been doing it for a while and understand a lot of the history of it. So how overall has the whole concept of web accessibility changed over the years, not only from a from a coding standpoint, but how do you think it's really changed when it comes to being addressed by the public and companies and so on.
 
<strong>Mike Paciello ** 08:26
That's a great question. I'd certainly like to be more proactive and more positive about it, but, but let me be fair, if you compare today and where web accessibility resides, you know, in the in the business value proposition, so to speak, and list the priorities of companies and corporations. You know, fortune 1000 fortune 5000 call whatever you whatever you want. Accessibility. Is there people? You could say section five way you could say the Web Accessibility Initiative, WCAG, compliance, and by and large, particularly technology driven, digital economy driven businesses, they know what it is. They don't know how to do it. Very rarely do they know how to do it. And even the ones that know how to do it don't really do it very well. So it kind of comes down to the 8020, rule, right? You're a business. Whatever kind of business you are, you're probably in more online presence than ever before, and so a lot of your digital properties will come under you know the laws that mandate usability and accessibility for people with disabilities today that having been said and more and more people know about it than ever before, certainly from the time that I started back in the you know, again, in the early, mid 80s, to where we are today. It's night and day. But in terms of prioritization, I don't know. I think what happens quite often is business value proposition. Decisions get in the way. Priorities get in the way of what a business in, what its core business are, what they're trying to accomplish, who they're trying to sell, sell to. They still view the disability market, never mind the blind and low vision, you know, market alone as a niche market. So they don't make the kind of investors that I, I believe that they could, you know, there's certainly, there are great companies like like Microsoft and and Google, Amazon, Apple, you know, a lot of these companies, you know, have done some Yeoman work at that level, but it's nowhere near where it should be. It just absolutely isn't. And so from that standpoint, in where I envision things, when I started this career was when I was in my 20 somethings, and now I'm over now I'm over 60. Well over 60. Yeah, I expected a lot more in, you know, in an internet age, much, much more.
 
</strong>Michael Hingson ** 11:00
Yeah, yeah. Well, it's it's really strange that so much has happened and yet so much hasn't happened. And I agree with you, there's been a lot of visibility for the concept of accessibility and inclusion and making the the internet a better place, but it is so unfortunate that most people don't know how to how to do anything with it. Schools aren't really teaching it. And more important than even teaching the coding, from from my perspective, looking at it more philosophically, what we don't tend to see are people really recognizing the value of disabilities, and the value that the market that people with disabilities bring to the to the world is significant. I mean, the Center for Disease Control talks about the fact that they're like up to 25% of all Americans have some sort of disability. Now I take a different approach. Actually. I don't know whether you've read my article on it, but I believe everyone on the in the in the world has a disability, and the reality is, most people are light dependent, but that's as much a disability as blindness. Except that since 1878 when Thomas Edison invented the light bulb. We have focused nothing short of trying to do everything we can to improve light on demand for the last 147 years. And so the disability is mostly covered up, but it's still there.
 
<strong>Mike Paciello ** 12:37
You know, yeah, and I did read that article, and I couldn't agree with you more. In fact, I personally think, and I actually have my own blog coming out, and probably later this month might be early, early July, where I talk about the fact that accessibility okay and technology really has been all along. And I love the fact that you call, you know, you identified the, you know, the late 1800s there, when Edison did the the light bulb, Alexander Graham Bell came up with, you know, the telephone. All of those adventures were coming about. But accessibility to people with disabilities, regardless of what their disability is, has always been a catalyst for innovation. That was actually supposed to be the last one I was going to make tonight. Now it's my first point because, because I think it is exactly as you said, Mike, I think that people are not aware. And when I say people, I mean the entire human population, I don't think that we are aware of the history of how, how, because of, I'm not sure if this is the best word, but accommodating users, accommodating people with disabilities, in whatever way, the science that goes behind that design architectural to the point of development and release, oftentimes, things that were done behalf of people with disabilities, or for People with disabilities, resulted in a fundamental, how's this for? For an interesting term, a fundamental alteration right to any other you know, common, and I apologize for the tech, tech, tech language, user interface, right, right? Anything that we interact with has been enhanced because of accessibility, because of people saying, hey, if we made this grip a little bit larger or stickier, we'll call it so I can hold on to it or softer for a person that's got fine motor dexterity disabilities, right? Or if we made a, you know, a web browser, which, of course, we have such that a blind individual, a low vision individual, can adjust the size of this, of the images and the fonts and things like that on a web page, they could do that unknown. Well, these things now. As we well know, help individuals without disabilities. Well, I'm not much, right, and I, again, I'm not speaking as a person beyond your characterization that, hey, look, we are all imperfect. We all have disabilities. And that is, that is absolutely true. But beyond that, I wear glasses. That's it. I do have a little hearing loss too. But you know, I'm finding myself more and more, for example, increasing the size of text. In fact, my note, yes, I increase them to, I don't know they're like, 18 point, just so that it's easier to see. But that is a common thing for every human being, just like you said.
 
</strong>Michael Hingson ** 15:36
Well, the reality is that so many tools that we use today come about. And came about because of people with disabilities. Peggy Chung Curtis Chung's wife, known as the blind history lady, and one of the stories that she told on her first visit to unstoppable mindset, which, by the way, is episode number five. I remember that Peggy tells the story of the invention of the typewriter, which was invented for a blind countist, because she wanted to be able to communicate with her lover without her husband knowing about it, and she didn't want to dictate things and so on. She wanted to be able to create a document and seal it, and that way it could be delivered to the lever directly. And the typewriter was the result of
 
<strong>Mike Paciello ** 16:20
that? I didn't know that. I will definitely go back. I just wrote it down. I wrote down a note that was episode number five, yeah, before with Curtis a couple of times, but obviously a good friend of ours, yeah, but I yeah, that's, that's, that's awesome.
 
</strong>Michael Hingson ** 16:37
Well, and look at, I'll tell you one of the things that really surprises me. So Apple was going to get sued because they weren't making any of their products accessible. And before the lawsuit was filed, they came along and they said, we'll fix it. And they did make and it all started to a degree with iTunes U but also was the iPhone and the iPod and so on. But they they, they did the work. Mostly. They embedded a screen reader called Voiceover in all of their operating systems. They did make iTunes you available. What really surprises me, though is that I don't tend to see perhaps some things that they could do to make voiceover more attractive to drivers so they don't have to look at the screen when a phone call comes in or whatever. And that they could be doing some things with VoiceOver to make it more usable for sighted people in a lot of instances. And I just don't, I don't see any emphasis on that, which is really surprising to me.
 
<strong>Mike Paciello ** 17:38
Yeah, I totally agree. I mean, there are a lot of use cases there that you go for. I think Mark Rico would certainly agree with you in terms of autonomous driving for the blind, right? Sure that too. But yeah, I definitely agree and, and I know the guy that the architect voiceover and develop voiceover for Apple and, boy, why can I think of his last name? I know his first name. First name is Mike. Is with Be My Eyes now and in doing things at that level. But I will just say one thing, not to correct you, but Apple had been in the accessibility business long before voice over Alan Brightman and Gary mulcher were instrumental towards convincing, you know, jobs of the importance of accessibility to people with disabilities,
 
</strong>Michael Hingson ** 18:31
right? But they weren't doing anything to make products accessible for blind people who needed screen readers until that lawsuit came along. Was
 
<strong>Mike Paciello ** 18:40
before screen readers? Yeah, that was before,
 
</strong>Michael Hingson ** 18:43
but they did it. Yeah. The only thing I wish Apple would do in that regard, that they haven't done yet, is Apple has mandates and requirements if you're going to put an app in the App Store. And I don't know whether it's quite still true, but it used to be that if your app had a desktop or it looked like a Windows desktop, they wouldn't accept it in the app store. And one of the things that surprises me is that they don't require that app developers make sure that their products are usable with with VoiceOver. And the reality is that's a it doesn't need to be a really significantly moving target. For example, let's say you have an app that is dealing with displaying star charts or maps. I can't see the map. I understand that, but at least voiceover ought to give me the ability to control what goes on the screen, so that I can have somebody describe it, and I don't have to spend 15 or 20 minutes describing my thought process, but rather, I can just move things around on the screen to get to where we need to go. And I wish Apple would do a little bit more in that regard.
 
<strong>Mike Paciello ** 19:52
Yeah, I think that's a great a great thought and a great challenge, if, between me and you. Yeah, I think it goes back to what I said before, even though we both see how accessibility or accommodating users with disabilities has led to some of the most incredible innovations. I mean, the Department of Defense, for years, would integrate people with disabilities in their user testing, they could better help, you know, military soldiers, things like that, assimilate situations where there was no hearing, there was they were immobile, they couldn't see all, you know, all of these things that were natural. You know, user environments or personas for people with disabilities. So they led to these kind of, you know, incredible innovations, I would tell you, Mike, I think you know this, it's because the business value proposition dictates otherwise.
 
</strong>Michael Hingson ** 20:55
Yeah, and, well, I guess I would change that slightly and say that people think that the business proposition does but it may very well be that they would find that there's a lot more value in doing it if they would really open up their minds to looking at it differently. It's
 
<strong>Mike Paciello ** 21:10
kind of, it's kind of like, it's tough. It's kind of like, if I could use this illustration, so to speak, for those who may not be religiously inclined, but you know, it's, it's like prophecy. Most people, you don't know whether or not prophecy is valid until years beyond, you know, years after. And then you could look back at time and say, See, it was all along. These things, you know, resulted in a, me, a major paradigm shift in the way that we do or don't do things. And I think that's exactly what you're saying. You know, if, if people would really look at the potential of what technologies like, you know, a voice over or, as you know, a good friend of mine said, Look, we it should be screen readers. It should be voice IO interfaces, right? That every human can use and interact with regardless. That's what we're really talking about. There's
 
</strong>Michael Hingson ** 22:10
a big discussion going on some of the lists now about the meta, Ray Ban, glasses, and some of the things that it doesn't do or that they don't do well, that they should like. It's really difficult to get the meta glasses to read completely a full page. I think there are ways that people have now found to get it to do that, but there are things like that that it that that don't happen. And again, I think it gets back to what you're saying is the attitude is, well, most people aren't going to need that. Well, the reality is, how do you know and how do you know what they'll need until you offer options. So one of my favorite stories is when I worked for Kurzweil a long time ago, some people called one day and they wanted to come and see a new talking computer terminal that that Ray and I and others developed, and they came up, and it turns out, they were with one of those initial organizations out of Langley, Virginia, the CIA. And what they wanted to do was to use the map the the terminal connected to their computers to allow them to move pointers on a map and not have to watch the map or the all of the map while they were doing it, but rather, the computer would verbalize where the pointer was, and then they could they could move it around and pin a spot without having to actually look at the screen, because the way their machine was designed, it was difficult to do that. You know, the reality is that most of the technologies that we need and that we use and can use could be used by so much, so many more people, if people would just really look at it and think about it, but, but you're right, they don't.
 
<strong>Mike Paciello ** 24:04
You know, it's, of course, raise a raise another good friend of mine. We both having in common. I work with him. I been down his office a few, more than few times, although his Boston office, anyway, I think he's, I'm not sure he's in Newton. He's in Newton. Yeah. Is he still in Newton? Okay. But anyway, it reminded me of something that happened in a similar vein, and that was several years ago. I was at a fast forward forward conference, future forward conference, and a company, EMC, who absorbed by Dell, I think, right, yes, where they all are. So there I was surprised that when that happened. But hey, yeah, yeah, I was surprised that compact bought depth, so that's okay, yeah, right. That HP bought count, right? That whole thing happened. But um, their chief science, chief scientist, I think he was a their CSO chief scientist, Doc. Came up and made this presentation. And basically the presentation was using voice recognition. They had been hired by the NSA. So it was a NSA right to use voice recognition in a way where they would recognize voices and then record those voices into it, out the output the transcript of that right text, text files, and feed them back to, you know, the NSA agents, right? So here's the funny part of that story goes up i i waited he gave his presentation. This is amazing technology, and what could it was like, 99% accurate in terms of not just recognizing American, English speaking people, but a number of different other languages, in dialects. And the guy who gave the presentation, I actually knew, because he had been a dec for many years. So in the Q and A Part I raised by hand. I got up there. He didn't recognize it a few years had gone by. And I said, you know, this is amazing technology. We could really use this in the field that I work in. And he said, Well, how's that? And I said, you know, voice recognition and outputting text would allow us to do now this is probably 2008 2009 somewhere in that area, would allow us to do real time, automated transcription for the Deaf, Captioning. And he looks at me and he he says, Do I know you? This is through a live audience. I said. I said, Yeah, Mark is it was. Mark said, So Mike gas yellow. He said, you're the only guy in town that I know that could turn a advanced, emerging technology into something for people with disabilities. I can't believe it. So that was, that was, but there was kind of the opposite. It was a technology they were focused on making this, you know, this technology available for, you know, government, obviously covert reasons that if they were using it and applying it in a good way for people with disabilities, man, we'd have been much faster, much further along or even today, right? I mean, it's being done, still not as good, not as good as that, as I saw. But that just goes to show you what, what commercial and government funding can do when it's applied properly?
 
</strong>Michael Hingson ** 27:41
Well, Dragon, naturally speaking, has certainly come a long way since the original Dragon Dictate. But there's still errors, there's still things, but it does get better, but I hear exactly what you're saying, and the reality is that we don't tend to think in broad enough strokes for a lot of the things that we do, which is so unfortunate,
 
<strong>Mike Paciello ** 28:03
yeah? I mean, I've had an old saying that I've walked around for a long time. I should have, I should make a baseball cap, whether something or T shirt. And it simply was, think accessibility, yeah, period. If, if, if we, organizations, people, designers, developers, architects, usability, people, QA, people. If everybody in the, you know, in the development life cycle was thinking about accessibility, or accessibility was integrated, when we say accessibility, we're talking about again, for users with disabilities, if that became part of, if not the functional catalyst, for technology. Man, we'd have been a lot further along in the quote, unquote value chains than we are today.
 
</strong>Michael Hingson ** 28:46
One of the big things at least, that Apple did do was they built voiceover into their operating system, so anybody who buys any Apple device today automatically has redundancy here, but access to accessibility, right? Which, which is really the way it ought to be. No offense to vispero and jaws, because they're they're able to fill the gap. But still, if Microsoft had truly devoted the time that they should have to narrate her at the beginning. We might see a different kind of an architecture today.
 
<strong>Mike Paciello ** 29:26
You know, I so I want to, by the way, the person that invented that wrote that code is Mike shabanik. That's his name I was thinking about. So Mike, if you're listening to this guy, just hi from two others. And if he's not, he should be, yeah, yeah, exactly right from two other mics. But so let me ask you this question, because I legitimately can't remember this, and have had a number of discussions with Mike about this. So VoiceOver is native to the US, right?
 
</strong>Michael Hingson ** 29:56
But no, well, no to to the to the to the. Products, but not just the US. No,
 
<strong>Mike Paciello ** 30:02
no, I said, OS, yes, it's native to OS, yeah, right. It's native that way, right? But doesn't it still use an off screen model for producing or, you know, translate the transformation of, you know, on screen to voice.
 
</strong>Michael Hingson ** 30:27
I'm not sure that's totally true. Go a little bit deeper into that for me.
 
<strong>Mike Paciello ** 30:34
Well, I mean, so NVDA and jaws use this off screen model, right, which is functionally, they grab, will they grab some content, or whatever it is, push it to this, you know, little black box, do all those translations, you know, do all the transformation, and then push it back so it's renderable to a screen reader. Okay, so that's this off screen model that is transparent to the users, although now you know you can get into it and and tweak it and work with it right, right? I recall when Mike was working on the original design of of nary, excuse me, a voiceover, and he had called me, and I said, Are you going to continue with the notion of an off screen model? And he said, Yeah, we are. And I said, Well, when you can build something that's more like what TV Raman has built into Emacs, and it works integral to the actual OS, purely native. Call me because then I'm interested in, but now that was, you know, 1520, years ago, right? I mean, how long has voiceover been around,
 
</strong>Michael Hingson ** 31:51
since 2007
 
<strong>Mike Paciello ** 31:54
right? So, yeah, 20 years ago, right? Just shy of 20 years, 18 years. So I don't know. I honestly don't know. I'm
 
</strong>Michael Hingson ** 32:02
not totally sure, but I believe that it is, but I can, you know, we'll have to, we'll have to look into that.
 
<strong>Mike Paciello ** 32:08
If anyone in the audience is out there looking at you, get to us before we find out. Let us we'll find out at the NFB
 
</strong>Michael Hingson ** 32:12
convention, because they're going to be a number of Apple people there. We can certainly ask, there
 
<strong>Mike Paciello ** 32:17
you go. That's right, for sure. James Craig is bound to be there. I can ask him and talk to him about that for sure. Yep, so anyway,
 
</strong>Michael Hingson ** 32:23
but I think, I think it's a very it's a valid point. And you know, the the issue is that, again, if done right and app developers are doing things right there, there needs to, there ought to be a way that every app has some level of accessibility that makes it more available. And the reality is, people, other than blind people use some of these technologies as well. So we're talking about voice input. You know, quadriplegics, for example, who can't operate a keyboard will use or a mouse can use, like a puff and zip stick to and and Dragon to interact with a computer and are successful at doing it. The reality is, there's a whole lot more opportunities out there than people think. Don't
 
<strong>Mike Paciello ** 33:11
I agree with that. I'm shaking my head up and down Mike and I'm telling you, there is, I mean, voice recognition alone. I can remember having a conversation with Tony vitality, one of the CO inventors of the deck talk. And that goes all the way back into the, you know, into the early 90s, about voice recognition and linguistics and what you know, and I know Kurzweil did a lot of working with Terry right on voice utterances and things like that. Yeah, yeah. There's, there's a wide open window of opportunity there for study and research that could easily be improved. And as you said, and this is the point, it doesn't just improve the lives of the blind or low vision. It improves the lives of a number of different types of Persona, disability persona types, but it would certainly create a pathway, a very wide path, for individuals, users without disabilities, in a number of different life scenarios.
 
</strong>Michael Hingson ** 34:10
Yeah, and it's amazing how little sometimes that's done. I had the pleasure a few years ago of driving a Tesla down Interstate 15 out here in California. Glad I wasn't there. You bigot, you know, the co pilot system worked. Yeah, you know, I just kept my hands on the wheel so I didn't very much, right? Not have any accidents. Back off now it worked out really well, but, but here's what's really interesting in that same vehicle, and it's something that that I find all too often is is the case if I were a passenger sitting in the front seat, there's so much that I as a passenger don't have access to that other passenger. Do radios now are mostly touchscreen right, which means and they don't build in the features that would make the touchscreen system, which they could do, accessible. The Tesla vehicle is incredibly inaccessible. And there's for a guy who's so innovative, there's no reason for that to be that way. And again, I submit that if they truly make the product so a blind person could use it. Think of how much more a sighted person who doesn't have to take their eyes off the road could use the same technologies.
 
<strong>Mike Paciello ** 35:35
You know, Mike, again, you and I are on the same page. I mean, imagine these guys are supposed to be creative and imaginative and forward thinking, right? Could you? Can you imagine a better tagline than something along the lines of Tesla, so user friendly that a blind person can drive it? Yeah? I mean this is, have you heard or seen, you know, metaphorically speaking, or that's okay, a an advertisement or PR done by any, any company, because they're all, all the way across the board, that hasn't featured what it can do to enhance lives of people with disabilities. Where it wasn't a hit. I mean, literally, it was, yeah, you see these commercials played over and over to Apple, Microsoft, Emma, I see McDonald's, Walmart. I mean, I could just name, name the one after another. Really, really outstanding. Salesforce has done it. Just incredible. They would do it, yeah. I mean, there is there any more human centric message than saying, Look what we've built and designed we're releasing to the masses and everyone, anyone, regardless of ability, can use it. Yeah, that, to me, is that's, I agree that's a good route, right for marketing and PR, good,
 
</strong>Michael Hingson ** 37:03
yeah. And yet they don't, you know, I see commercials like about one of the one of the eye injections, or whatever Bobby is, Mo or whatever it is. And at the beginning, the woman says, I think I'm losing sight of the world around me. You know that's all about, right? It's eyesight and nothing else. And I appreciate, I'm all for people keeping their eyesight and doing what's necessary. But unfortunately, all too often, we do that at the detriment of of other people, which is so unfortunate.
 
<strong>Mike Paciello ** 37:39
Yeah, you know again, not to, not to get off the subject, but one of my favorite books is rethinking competitive advantage, by Ram Sharon. I don't know if you know know him, but the guy is one of my heroes in terms of just vision and Business and Technology. And in this, this book, he wrote this a couple of years ago. He said this one this is his first rule of competition in the digital age. The number one rule was simply this, a personalized consumer experience, key to exponential growth. That's exactly you and I are talking about personally. I want to see interfaces adapt to users, rather than what we have today, which is users having to adapt to the interface.
 
</strong>Michael Hingson ** 38:32
Yeah, and it would make so much sense to do so. I hope somebody out there is listening and will maybe take some of this to heart, because if they do it right, they can have a huge market in no time at all, just because they show they care. You know, Nielsen Company did a survey back in 2016 where they looked at a variety of companies and consumers and so on. And if I recall the numbers right, they decided that people with disabilities are 35% more likely to continue to work with and shop, for example, at companies that really do what they can to make their websites and access to their products accessible, as opposed to not. And that's that's telling. It's so very telling. But we don't see people talking about that nearly like we should
 
<strong>Mike Paciello ** 39:20
you talk about a business value proposition. There is bullet proof that where you are leaving money on the table, yep, and a lot of it, yeah, exactly. We're not talking about 1000s or hundreds of 1000s. We're talking about billions and trillions, in some instances, not an exaggeration by any stretch of the imagination, very, very simple math. I had this conversation a couple years ago with the CEO of Pearson. At that time, he's retired, but, you know, I told him, if you spent $1 for every person that it was in the world with. Disability, you're, you're, you're talking about 1/4 of the population, right? It's simple math, simple math,
 
</strong>Michael Hingson ** 40:08
but people still won't do it. I mean, we taught you to mention section 508, before with the whole issue of web access, how much of the government has really made their websites accessible, even though it's the law?
 
<strong>Mike Paciello ** 40:19
Yeah, three years, three or four years ago, they did a study, and they found out that the good that every federal agency, most of the federal agencies, were not even keeping up thinking with reporting of the status, of where they were, and yet that was written right into the five way law. They were mandated to do it, and they still did do
 
</strong>Michael Hingson ** 40:37
it. We haven't, you know, the whole Americans with Disabilities Act. Finally, the Department of Justice said that the internet is a place of business, but still, it's not written in the law. And of course, we only see about 3% of all websites that tend to have any level of access. And there's no reason for that. It's not that magical. And again, I go back to what do we do to get schools and those who teach people how to code to understand the value of putting in accessibility right from the outset?
 
<strong>Mike Paciello ** 41:10
Yeah, no, I totally agree with you. I think this is what Kate sanka is trying to do with with Teach access. In fact, you know, again, my company, TPG was one of the founding companies have teach access back again, 10 years ago, when it first started. But that's where it starts. I mean, they're, they're pretty much focused on post secondary, university education, but I could tell you on a personal level, I was speaking at my kids grade school, elementary school, because they were already using laptops and computers back then it starts. Then you've got to build a mindset. You've got to build it we you've heard about the accessibility, maturity models coming out of the W, 3c, and in I, double AP. What that speaks to fundamentally, is building a culture within your corporate organization that is think accessibility as a think accessibility mindset, that it is woven into the fiber of every business line, in every technology, software development life cycle, all of the contributors at that level, from A to Z. But if you don't build it into the culture, it's not going to happen. So I would love to see a lot more being done at that level. But yeah, it's, it's, it's a, it's a hero. Yeah,
 
</strong>Michael Hingson ** 42:34
we're, we're left out of the conversation so much. Yeah, yeah, totally. So you, you sold TPG, and you then formed, or you had web able and then able Docs.
 
<strong>Mike Paciello ** 42:48
So what web able came out was a carve out, one of two carve outs that I had from when I sold TPG. The other was open access technologies, which which eventually was sold to another accessibility company primarily focused on making documentation accessible to meet the WCAG and other standards requirements and web able I carved out. It's been a kind of a hobby of mine now, for since I sold TPG, I'm still working on the back end, ironically, from the get go, so we're talking, you know, again, eight years ago, I had built machine learning and AI into it. From then back then, I did so that what it does is it very simply, goes out and collects 1000s and 1000s of articles as it relates to technology, people with disabilities, and then cleans them up and post them to web <a href="http://able.com" rel="nofollow">able.com</a> I've got a lot more playing for it, but that's in a nutshell. That's what it does. And I don't we do some we do some QA review to make sure that the cleanup in terms of accessibility and the articles are are properly formatted and are accessible. We use the web aim API, but yeah, works like magic. Works like clockwork, and that's got aI uses IBM Watson AI built into it. Yeah, enable docs was abledocs was, how should I say this in a nice way, abledocs was a slight excursion off of my main route. It can work out. I wish it had. It had a lot of potential, much like open access technologies, but they both suffered from owners who really, really not including myself, who just didn't have good vision and in lack humility,
 
</strong>Michael Hingson ** 44:43
yeah. How's that? There you go. Well, so not to go political or anything, but AI in general is interesting, and I know that there have been a lot of debates over the last few years about artificial. Intelligence and helping to make websites accessible. There are several companies like AudioEye, user way, accessibe and so on that to one degree or another, use AI. What? What? So in general, what do you think about AI and how it's going to help deal with or not, the whole issue of disabilities and web access,
 
<strong>Mike Paciello ** 45:22
yeah, and we're going to set aside Neil Jacobs thoughts on how he sees it in the future, right? Although I have to tell you, he gave me some things to think about, so we'll just set that to to the side. So I think what AI offers today is something that I thought right away when it started to see the, you know, the accessibes, the user ways, the audio, eyes, and all the other companies kind of delving into it, I always saw potential to how's this remediate a fundamental problem or challenge, let's not call it a problem, a challenge that we were otherwise seeing in the professional services side of that equation around web accessibility, right? So you get experts who use validation tools and other tools, who know about code. Could go in and they know and they use usability, they use user testing, and they go in and they can tell you what you need to do to make your digital properties right, usable and accessible. People with disabilities, all well and good. That's great. And believe me, I had some of the best people, if not the best people in the world, work for me at one time. However, there are a couple of things it could not do in it's never going to do. Number one, first and foremost, from my perspective, it can't scale. It cannot scale. You can do some things at, you know, in a large way. For example, if, if a company is using some sort of, you know, CMS content management system in which their entire sites, you know, all their sites, all their digital properties, you know, are woven into templates, and those templates are remediated. So that cuts down a little bit on the work. But if you go into companies now, it's not like they're limited to two or three templates. Now they've got, you know, department upon department upon department, everybody's got a different template. So even those are becoming very vos, very verbose and very plentiful. So accessibility as a manual effort doesn't really scale well. And if it does, even if it could, it's not fast enough, right? So that's what AI does, AI, coupled with automation, speeds up that process and delivers a much wider enterprise level solution. Now again, AI automation is not, is not a whole, is not a holistic science. You know, it's not a silver bullet. David Marathi likes to use the term, what is he? He likes the gold standard. Well, from his perspective, and by the way, David Marathi is CEO of audio. Eye is a combination of automation AI in expert analysis, along with the use of the integration of user testing and by user testing, it's not just personas, but it's also compatibility with the assistive technologies that people with disabilities use. Now, when you do that, you've got something that you could pattern after a standard software development life cycle, environment in which you integrate all of these things. So if you got a tool, you integrate it there. If you've got, you know, a digital accessibility platform which does all this automation, AI, right, which, again, this is the this is a forester foresters take on the the the daps, as they calls it. And not really crazy about that, but that's what they are. Digital Accessibility platforms. It allows us to scale and scale at costs that are much lower, at speeds that are much faster, and it's just a matter of like any QA, you've got to check your work, and you've got it, you can't count on that automation being absolute. We know for a fact that right now, at best, we're going to be able to get 35 to 40% accuracy, some claim, larger different areas. I'm still not convinced of that, but the fact of the matter is, it's like anything else. Technology gets better as it goes, and we'll see improvements over time periods.
 
</strong>Michael Hingson ** 49:49
So here's here's my thought, yeah, let's say you use AI in one of the products that's out there. And I. You go to a website and you include it, and it reasonably well makes the website 50% more usable and accessible than it was before. I'm just, I just threw out that number. I know it's random. Go ahead, Yep, yeah, but let's say it does that. The reality is that means that it's 50% that the web developers, the web coders, don't have to do because something else is dealing with it. But unfortunately, their mentality is not to want to deal with that because they also fear it. But, you know, I remember back in the mid 1980s I started a company because I went off and tried to find a job and couldn't find one. So I started a company with a couple of other people, where we sold early PC based CAD systems to architects, right? And we had AutoCAD versus CAD. Another one called point line, which was a three dimensional system using a y cap solid modeling board that took up two slots in your PC. So it didn't work with all PCs because we didn't have enough slots. But anyway, right, right, right. But anyway, when I brought architects in and we talked about what it did and we showed them, many of them said, I'll never use that. And I said, why? Well, it does work, and that's not the question. But the issue is, we charge by the time, and so we take months to sometimes create designs and projects, right? And so we can't lose that revenue. I said, you're looking at it all wrong. Think about it this way, somebody gives you a job, you come back and you put it in the CAD system. You go through all the iterations it takes, let's just say, two weeks. Then you call your customer in. You use point line, and you can do a three dimensional walk through and fly through. You can even let them look out the window and see what there is and all that they want to make changes. They tell you the changes. You go off and you make the changes. And two weeks later, now it's a month, you give them their finished product, all the designs, all the plots and all that, all done, and you charge them exactly the same price you were going to charge them before. Now you're not charging for your time, you're charging for your expertise, right? And I think that same model still holds true that the technology, I think most people will agree that it is not perfect, but there are a lot of things that it can do. Because the reality is, the Web Content Accessibility Guidelines, are all things that can be defined with computer code, whether it necessarily does it all well with AI or not, is another story. But if it does it to a decent fraction, it makes all the difference in terms of what you're able to do and how quickly you can do
 
<strong>Mike Paciello ** 52:52
it. Yeah, I can argue with that at all. I think any time that we can make our jobs a little bit easier so that we can focus where we should be focused. In this case, as you said, the expertise side of it, right to fix those complicated scenarios or situations that require a hands on surgical like Right? Expertise, you can do that now. You've got more hours more time because it's been saved. The only thing I would say, Mike, about what, what you just said, is that there with that, with that mindset, okay, comes responsibility. Oh, yeah, in this is where I think in everybody that knows anything about this environment, you and I have an intimate understanding of this. The whole overlay discussion is the biggest problem with what happened was less about the technology and more about what claims are being made. Yeah, the technology could do which you could not do in, in some cases, could never do, or would never, would never do, well, right? So if you create, and I would submit this is true in as a fundamental principle, if you create a technology of any kind, you must, in truth, inform your clients of of what it can and cannot do so they understand the absolute value to them, because the last thing you want, because, again, we live in a, unfortunately, a very litigious world. Right soon as there's
 
</strong>Michael Hingson ** 54:49
a mistake couldn't happen,
 
<strong>Mike Paciello ** 54:51
they'll go right after you. So now you know, and again, I don't I'm not necessarily just blaming the ambulance chasers of the world. World. I was talking to an NFP lawyer today. He referred to them in a different name, and I can't remember well, I never heard the expression before, but that's what he meant, right? Yeah, it's the salesman and the product managers and the marketing people themselves, who are were not themselves, to your point, properly trained, properly educated, right? It can't be done, what clearly could not be said, what should or should not be said, right? And then you got lawyers writing things all over the place. So, yeah, yeah. So, so I look people knew when I made the decision to come to audio eye that it was a make or break scenario for me, or at least that's what they thought in my mindset. It always, has always been, that I see incredible possibilities as you do or technology, it just has to be handled responsibly.
 
</strong>Michael Hingson ** 55:56
Do you think that the companies are getting better and smarter about what they portray about their products than they than they were three and four and five years ago.
 
<strong>Mike Paciello ** 56:08
Okay, look, I sat in and chaired a meeting with the NFB on this whole thing. And without a doubt, they're getting smarter. But it took not just a stick, you know, but, but these large lawsuits to get them to change their thinking, to see, you know, where they where they were wrong, and, yeah, things are much better. There's still some issues out there. I both know it that's going to happen, that happens in every industry,
 
</strong>Michael Hingson ** 56:42
but there are improvements. It is getting better, and people are getting smarter, and that's where an organization like the NFB really does need to become more involved than in a sense, they are. They took some pretty drastic steps with some of the companies, and I think that they cut off their nose, despite their face as well, and that didn't help. So I think there are things that need to be done all the way around, but I do see that progress is being made too. I totally
 
<strong>Mike Paciello ** 57:11
agree, and in fact, I'm working with them right now. We're going to start working on the California Accessibility Act again. I'm really looking forward to working with the NFB, the DRC and Imperato over there and his team in the disability rights consortium, consortium with disability rights. What DRC coalition, coalition in in California. I can't wait to do that. We tried last year. We got stopped short. It got tabled, but I feel very good about where we're going this year. So that's, that's my that's, that is my focus right now. And I'm glad I'm going to be able to work with the NFB to be able to do that. Yeah, well, I, I really do hope that it passes. We've seen other states. We've seen some states pass some good legislation, and hopefully we will continue to see some of that go on. Yeah, Colorado has done a great job. Colorado sent a great job. I think they've done it. I really like what's being done with the EAA, even though it's in Europe, and some of the things that are going there, Susanna, Lauren and I had some great discussions. I think she is has been a leader of a Yeoman effort at that level. So we'll see. Let's, let's, I mean, there's still time out here. I guess I really would like to retire,
 
</strong>Michael Hingson ** 58:28
but I know the feeling well, but I can't afford to yet, so I'll just keep speaking and all that well, Mike, this has been wonderful. I really appreciate you taking an hour and coming on, and at least neither of us is putting up with any kind of snow right now, but later in the year we'll see more of that.
 
<strong>Mike Paciello ** 58:45
Yeah, well, maybe you will. We don't get snow down. I have. We've gotten maybe 25 flakes in North Carolina since I've been here.
 
</strong>Michael Hingson ** 58:53
Yeah, you don't get a lot of snow. We don't hear we don't really get it here, around us, up in the mountains, the ski resorts get it, but I'm out in a valley, so we don't, yeah,
 
<strong>Mike Paciello ** 59:02
yeah, no. I love it. I love this is golfing weather.
 
</strong>Michael Hingson ** 59:05
There you go. If people want to reach out to you, how do they do that?
 
<strong>Mike Paciello ** 59:11
There's a couple of ways. Certainly get in touch with me at AudioEye. It's michael.paciello@audioeye.com
 
</strong>Michael Hingson ** 59:17
B, A, C, I, E, L, L, O,
 
<strong>Mike Paciello ** 59:18
that's correct. Thank you for that. You could send me personal email at Mike paciello@gmail.com and or you can send me email at web able. It's m passielo at web <a href="http://able.com" rel="nofollow">able.com</a>, any one of those ways. And please feel free you get on all the social networks. So feel free to link, connect to me. Anyway, I try to respond. I don't think there's anyone I I've not responded to one form or another.
 
</strong>Michael Hingson ** 59:46
Yeah, I'm I'm the same way. If I get an email, I want to respond to it. Yeah, well, thanks again for being here, and I want to thank all of you for listening. We really appreciate it. Love to hear your thoughts about this episode. Please feel free to email. Me, you can get me the email address I generally use is Michael h i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, which is Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and there's a contact form there. But love to hear from you. Love to hear your thoughts, and most of all, please give us a five star rating wherever you're listening. We value your ratings and your reviews a whole lot, so we really appreciate you doing that. And if any of you, and Mike, including you, can think of other people that you think ought to be guests on the podcast, we are always looking for more people, so fill us up, help us find more folks. And we would appreciate that a great deal. So again, Mike, thanks very much. This has been a lot of fun, and we'll have to do it again.
 
<strong>Mike Paciello ** 1:00:44
Thanks for the invitation. Mike, I really appreciate it. Don't forget to add 10 Nakata to your list,
 
</strong>Michael Hingson ** 1:00:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Pioneer in Web Accessibility with Mike Paciello</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9c7414d6-9eee-49c8-b8a3-b7d062264bb0.mp3?source=rss&amp;ext=asset.mp3" length="90680647" type="audio/mpeg" />
<itunes:episode>356</itunes:episode>
</item>
<item><title>Episode 355 – Unstoppable Basketball Expert, Author and Leader with Angela Lewis</title>
<guid isPermaLink="false">https://pinecast.com/guid/bd080936-4403-4922-a400-2bc881ed1294</guid>
<pubDate>Tue, 22 Jul 2025 10:00:40 -0000</pubDate>

<itunes:duration>01:01:28</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/dedc9095-629d-4ad3-bf39-e0a681577ebb/UM355-Angela_Lewis-Coverart.jpg" />
<description><![CDATA[<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, on a gracious hello to you, wherever you happen to be today, I am your host, Mike Hingson, and you are listening or watching unstoppable mindset today, our guest is Angela Lewis, and Angela is going to tell us a lot about basketball. That's because she played she played overseas, she has coached and just any number of things relating to basketball, but she's also helped athletes. She is an author, and I'm not going to say anymore. I'd rather she brag about herself. So Angela, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Angela Lewis ** 02:00
Michael, thank you so much for having me. It's so excited to chat with you.
 
</strong>Michael Hingson ** 02:05
Well, tell us a little bit about kind of the early Angela growing up and all that.
 
<strong>Angela Lewis ** 02:11
Well, I am six foot one inches tall. I've been this tall since I was 12 years old.
 
</strong>Michael Hingson ** 02:17
Hey, you stopped
 
<strong>Angela Lewis ** 02:18
growing huh? I stopped I've been this tall for 30 years. I know it could have spread out a bit. I could have gotten a few inches a year over, you know, time, but no, I grew really fast and stopped. But at six foot, one and 12 years old, I was really uncomfortable and felt out of place most often. And one day, a coach saw me and asked me to come and play on the basketball team. And Michael, basketball found me. I wasn't looking to play. I wasn't looking for a team, hoping to get an nio deal like you know, my kids are doing these days, because it's available. No basketball found me, and it really helped transform me into the person I am today.
 
</strong>Michael Hingson ** 03:03
How? How? So? Why was that
 
<strong>Angela Lewis ** 03:07
I was really I was very insecure, very uncomfortable. I felt really out of place. And basketball gave me this tribe of people who there were other tall girls. I learned how to work really hard. And although I was tall, people thought I was really good or I should be good. So I learned how to work through like not being really good at something, to ultimately playing professionally. And so that really sticks with me today, and learning how to just persevere.
 
</strong>Michael Hingson ** 03:40
Well you, you did really well at basketball. Obviously, I assume at least part of it had to do with height, but there had to be a whole lot more to it than that. You scored over 1000 points, lots of rebounds and so on. So it had to be more than height, though, right? 100%
 
<strong>Angela Lewis ** 03:57
definitely more than height, because I wasn't being I wasn't very good. I wasn't good at all. I was new to the game when I started, and so I missed a ton of shots. I had to learn how to work hard, how to get back up after being knocked down, and really not feeling good the entire time I'm playing. But learning, you know, listening to coaches, all of that played a big role in my overall development and willingness to get up early and get to the gym when no one else was there. That stuff pays off and
 
</strong>Michael Hingson ** 04:30
practice, yeah. Why is it that some people who score lots of points make really great shots are not necessarily good free throwers,
 
<strong>Angela Lewis ** 04:42
free throws. Shooting great free throws requires a different level of concentration. Everyone everything is stopped, everyone's focused on you, and some of it is just repetition and practice. There are people like Shaq who did shoot great from the free throw line. But of course. Incredibly, incredibly dominant.
 
</strong>Michael Hingson ** 05:02
Yeah. Well, he was one of the ones I was thinking of because it's, you know, I don't, needless to say, play basketball, but it just seems to me it ought to be reasonably easy for people who are great shooters to be able to do great free throwing as well. But that's not the case. And I kind of figured, and I think I've heard from a couple of other people, it's a whole different skill, and just because you're a wonderful shooter, it doesn't necessarily at all mean you'll be a good free thrower.
 
<strong>Angela Lewis ** 05:31
No, no, it doesn't. It doesn't. And Shaq was just a unique human in terms of his size and the size of his hand. So Shaq didn't shoot a lot of jump shots. He was often dunking on people or shooting layups or something a bit closer to the basket, where the percentages are even higher than at the free throw line. So it made it a little a little different in his case,
 
</strong>Michael Hingson ** 05:52
well, and you also and then had other people like wilt, Chamberlain, Kareem, Abdul, Jabbar and so many other people. And now what I really love is that we're starting to see that women are being appreciated. I mean, Caitlin Clark and so many other people are and Paige Becker, right? Who you mentioned earlier, Becker, and that is great to see, and I'm glad that that we're starting to see women come into their own, and I hope that that will include, as time goes on, better compensation, so that salaries are similar with male counterparts, because the people who are excellent at the game on from either Sex deserve it,
 
<strong>Angela Lewis ** 06:40
agreed, and it is. It's incredible, Michael, as you said, to see so much visibility and so much attention on women's sports, I think we hit a perfect storm for the women's game with three things, social media. So now you have these young women who have all these followings, who have all these followers, and it just makes sense for brands to align with them, to sell more products, but then also the n, i, L deal is the perfect storm. Now the players can get paid off their name, image and likeness, and it's going to end. The end the controversy with Caitlin Clark and Angel Reese and the national championship a few years ago that just created so much of a media frenzy that it really has helped increase the visibility of women's basketball and other women's sports and for that
 
</strong>Michael Hingson ** 07:29
matter, yeah. Now are women will women's basketball, or is women's basketball in the Olympics?
 
<strong>Angela Lewis ** 07:36
Yes, yes, won the gold this year, Yes, yep. Has won the gold. The USA team is one to go. Yeah, consistently,
 
</strong>Michael Hingson ** 07:45
as it should be, we're we're not prejudice, are we?
 
<strong>Angela Lewis ** 07:49
No, not at all. No, not at all, at all. No, definitely not bias. Well,
 
</strong>Michael Hingson ** 07:55
right? Well, tell me, um, so you were tall at a very young age, as it were, but obviously you had, you had insecurities, but you dealt with them. Was it all because of the basketball or what? What really made you comfortable in your skin?
 
<strong>Angela Lewis ** 08:14
I think what made me comfortable is there were, there's who I was on the court, and then there's who I was off the court. My family, I'm so grateful to come from a family that's incredibly supportive. I had older brothers who played so although they would push me, you know, to be tougher, because I wasn't very tough. Michael, I'm the kid that looked at the butterflies and the squirrels. I was like forced to be aggressive and competitive. But my parents, my mom and dad, are both from Mississippi, and they grew up in a really challenging time, and so I think what helped shaped me was the humility and love from family
 
</strong>Michael Hingson ** 08:58
and comparing notes today. Who's the better basketball player, you or your brothers
 
<strong>Angela Lewis ** 09:05
me, by far. Okay, they may say something different, but if you know, if we just look at the stats, statistically speaking, you know what? Definitely win that one. What do they do today? One of them is, one of them is works at both of them work in education. One is like the associate superintendent of a school district in the St Louis area. The other one is a college professor. So they do, they do, well, I'm proud of them.
 
</strong>Michael Hingson ** 09:37
That's cool. Well, you know, but, but you, you, you did have supportive parents, and that's so important. I mean, I know, for for me, my parents rejected all the comments that doctors and others made when they discovered that I was blind and said, I ought to just be sent to a home. And my parents said, Absolutely not. And I totally i. Hmm, thank my parents for their attitudes, because it it really helped shape who I am today and why I'm able to function. So I, I agree with you, and I I'm glad that you had really good, supportive parents, because it had to be unusual for them to see a six foot one girl at the age of 12,
 
<strong>Angela Lewis ** 10:22
it was very unusual. My mom used to have to take my birth certificate with me to tournaments because people didn't believe that I was as young as I was. In addition, you know, I think Michael playing sports and anything that you're involved in doesn't just impact you and impacts your family as well, for those families who who choose to support their kids through whatever. So my family didn't travel at all, and we went to Memphis, Tennessee and Mount Bayou, Mississippi, because we have family members that live there. But it wasn't until I started playing sports where we started going other places. And so things opened up for not only myself, but for my family as well.
 
</strong>Michael Hingson ** 11:06
Well, it's always nice to have the opportunity to stretch and grow and experience new things
 
<strong>Angela Lewis ** 11:13
100% and it's not always comfortable, but it definitely helps us and shapes us differently
 
</strong>Michael Hingson ** 11:23
well, so you were an NCAA division one. You scored a lot of points. You clearly accomplished a great deal. What did you do that helped create the mindset that made that happen?
 
<strong>Angela Lewis ** 11:40
Environment makes a big difference who you choose to listen to. I feel like, when in any organization, whether it's a sports team or a business or even community organization, what created the mindset is listening to those coaches and those people who have already been through it, but also on like, when things are really hard, when there's preseason conditioning, or there's a report that's due, being willing to say, Okay, I know I don't feel like it, but I'm going to do it anyway. And knowing that when you make mistakes, I remember missing the shot to win a game against Cincinnati and being really down about it, but having a coach come to me and say, It's okay, you got to move on to the next game, the next play, being willing to keep going in spite of making mistakes, that creates that unstoppable mindset. It's not just you, it's the people in your circle as well who can help foster that for you.
 
</strong>Michael Hingson ** 12:36
So that's easy for a coach to say, but how did you internalize it and make that really a part of your psyche?
 
<strong>Angela Lewis ** 12:45
One of the ways that I internalized it, that's such a good question. Michael is visualizing like running through the play in my mind? Think watching the game film, because some of it, so much of growth happens. We can reflect on what didn't go right, what went right, and then be able to make those changes for the future.
 
</strong>Michael Hingson ** 13:10
Well, yeah, and I think introspection and internalization is such an important thing, and all too, many of us just don't, don't take that step back to analyze and think about what we're doing and why we're doing it and and how we're doing it, and what can we do better? And clearly, that's something that you did a fair amount of, and you got answers that worked for you.
 
<strong>Angela Lewis ** 13:38
It's essential in sport. I think that's one of the things that I carry over, is we were forced. I can't sit up here and act like I was introspective before, yeah, but by no means, it's you. You learn and train on what what works, and that's one of the things that really works. And introspection is is critical.
 
</strong>Michael Hingson ** 13:57
How would you take that beyond sports? I mean, clearly that helps you in sports, but I would assume that you would say it helps you in life in general, wouldn't you,
 
<strong>Angela Lewis ** 14:09
absolutely, especially when there's conflict. So for example, I had a situation in my family where I will where I essentially just broke down from giving so much, and I realized that, oh, once I once, I was able to step away from the situation and reflect, I was able to see how I could have communicated better. Oh, I could have created some better boundaries, or maybe I could have planned better. So, so there will always be tension. There's always the potential for conflict, but being able to reflect on it to make sure that you get better in the future is kind of how you can apply those apply that same process to life,
 
</strong>Michael Hingson ** 14:53
yeah, so on the basketball court and so on leaving this. Stats out of it. Do you think that people considered you a leader in terms of just being a team leader, as part of the team, but taking the lead? Or did you even think about that?
 
<strong>Angela Lewis ** 15:16
Oh, leadership is one of those, really, it's layered. So I think I was a leader, definitely a leader in terms of how hard I worked and I and I can say that my teammates respected how hard I worked at this age. Looking back at my, you know, 20 year old self, there are some other ways that I think I could have been a better leader in terms of communication, in terms of accountability, holding others accountable more, holding myself accountable more in some areas. So yes, I would say in terms of just the willingness to put in the work, I think I would definitely been considered a leader, despite the number of points that I scored, but scoring the points helped,
 
</strong>Michael Hingson ** 16:00
if you could go back and talk to your 20 year old self, what? What kinds of things would you tell her?
 
<strong>Angela Lewis ** 16:06
I would tell her. I would tell her three things. First, I would say, show yourself some grace. You already work hard like it's okay, it's okay to make mistakes. You are going to make mistakes. I took mistakes really hard. I would also say, get to know as many people as possible at your university and on your team and in the athletic department. What we know later is that relationships are everything, the relationships that you have, so be more intentional about relationships. And then I would also say, give yourself credit, because as an athlete, and you know, when you're pursuing something, you're never good enough, you're always pushing for the next thing. So I would have celebrated some of the wins a bit more.
 
</strong>Michael Hingson ** 16:52
Yeah, the the only thing to to be aware of, though, is to be careful and not let that, as you would say, go to your head and become egotistical about it. It's important to do. But there's, it's like the fastest gun in the West. There's always somebody faster,
 
<strong>Angela Lewis ** 17:10
yes, 100%
 
</strong>Michael Hingson ** 17:14
now, where did you go to? College?
 
<strong>Angela Lewis ** 17:16
St Louis University. Oh, okay, Billikens. So what made you go there? I went to St Louis University because it was close to home. That was part of it. There were a Nike school. I'm also like the brand of Nike, and it was a great institution. Academically, still is what is your family to be able communication?
 
</strong>Michael Hingson ** 17:39
Okay, that worked out. Well, yes, since being in office,
 
17:45
exactly so
 
<strong>Michael Hingson ** 17:49
you did you go beyond your bachelor's degree?
 
</strong>Angela Lewis ** 17:52
I did masters at St Louis University as well.
 
<strong>Michael Hingson ** 17:57
Okay, communication,
 
</strong>Angela Lewis ** 17:58
so, yes, okay,
 
<strong>Michael Hingson ** 18:00
and then what did you do after college?
 
</strong>Angela Lewis ** 18:04
After college, went to Germany and played basketball professionally. It was my first time traveling internationally and living abroad, which really changed the core of me.
 
<strong>Michael Hingson ** 18:16
Well, why did you decide to go professional for basketball. That's a little different than a degree in communications, but maybe not so much. But why did you, why did you decide to Go Pro? As it were,
 
</strong>Angela Lewis ** 18:30
it's a rare opportunity, very rare opportunity, to play professionally and to have the opportunity as something I dreamed of once I got to college, and then, honestly, Michael, I would have gone anywhere to play basketball. I love the game so much I would have gone anywhere, so I'm grateful that I had the opportunity.
 
<strong>Michael Hingson ** 18:51
How did the opportunity to go to Germany and play there come about? Were you approached? What happened?
 
</strong>Angela Lewis ** 18:56
It came about because I was looking for an agent, and one of my college coaches, my college the head coach, Jill pazzi, knew someone who had an agent in Germany, and we sent her my game film. We sent the agent my game film, and she said she wanted to represent me, and she had a team there that wanted me to come out and be on the team. And so after I graduated, it was kind of it was very much a waiting game to win it to a person. And so I was really excited when I found out about the opportunity.
 
<strong>Michael Hingson ** 19:37
That's cool. And how did you do compared to to other people on the team and so on? Were you still a high score? Were you still a leader or or not?
 
</strong>Angela Lewis ** 19:52
Michael Germany was really unique, because everyone on my team didn't speak English, so I did well. I. I did well. I scored double digits. Can't remember the exact average, but it was like around 15 or 16 points per game, and I did really well, and was a leader in that way. But it was completely it was a complete cultural shift because of the people from different parts of the world. So it took a different level of navigating than playing. Here.
 
<strong>Michael Hingson ** 20:21
Did you learn German?
 
</strong>Angela Lewis ** 20:24
I Yes, and no little bit yes and no a little bit, Michael, we were part of the contract. Was German classes, and I will never forget, I was in the German class with a woman from Russia who was on my team and a woman from Hungary who was on my team and I, the teacher, asked us to pronounce a word. I can't remember the word. All I remember is I attempted to pronounce the word, and everyone started laughing at me. And it was the first time in my life that I gained the sensitivity for people who attempt to speak another language, because it is really hard. I was so embarrassed, and I was like, Okay, I get it now. So my German is very minimal
 
<strong>Michael Hingson ** 21:11
well, and like a lot of things, if you had started to learn German or any language at a much younger age, you would have probably been a lot better off and more malleable and and learned how to adapt and have that second language, but you weren't learning it after college. So it was a different situation,
 
</strong>Angela Lewis ** 21:33
completely different. You're absolutely right. I did this basketball clinic in monies Columbia a few years ago, and although it was a little different than German, I was able to pick up on Spanish a bit more, and lived in Medellin, Colombia for a few years. But being immersed makes a difference for sure.
 
<strong>Michael Hingson ** 21:54
Yeah, immersion makes a makes a huge difference, because you're you're put in a position where you know you have to learn enough to be able to get by, and you
 
</strong>Angela Lewis ** 22:05
do, yes, well, you said that, I recommend it.
 
<strong>Michael Hingson ** 22:09
You said that going to Germany really changed your total core. How was that?
 
</strong>Angela Lewis ** 22:15
I knew that I would be okay anywhere I was in Germany before there was WhatsApp and zoom, and I was in Germany during the dial up days and the calling card days, yeah. And so being able to navigate the world at a time where you didn't have Google Translate really helped me be comfortable being in uncomfortable settings, because I went to university in the same place that I grew up, so it was my first time away from home in another country, and having to figure it out, and to do that at such a young age, really shifted who I was in relation to where I came from. Yeah,
 
<strong>Michael Hingson ** 23:02
so what did it what did it do to you? Ultimately,
 
</strong>Angela Lewis ** 23:07
ultimately, it allowed me to learn how to rely on others, people that I don't know, because I needed help just navigating how to get from one place to another. It created a sense of curiosity of other people, and a food and culture that didn't exist before, and a level of resilience. There were so many things that went wrong, like losing my bags, getting on the wrong train, getting almost being locked up. I mean, so many things that that went left in that experience that has taught me some resilience of having to continue to push through.
 
<strong>Michael Hingson ** 23:45
Yeah, I went to Israel for accessibe Two years ago, this coming August, and was at the corporate headquarters, and then a cab one day took me back to the hotel, but didn't drop me off at the front of the hotel. And so it was a totally strange area. And I remember even questioning, did they really drop me off at the hotel? But I realized that if I calm down, I can analyze this and figure it out, and I figured out what eventually happened. They didn't drop me off at the front of the hotel. They dropped me off at the entrance of the parking lot, which was on the well underground parking garage, which was on the side of the hotel. But the reality is that that we can do a lot of things if we just focus and don't panic.
 
</strong>Angela Lewis ** 24:38
Yes, ah, that's good advice. Yes,
 
<strong>Michael Hingson ** 24:44
go ahead.
 
</strong>Angela Lewis ** 24:46
Oh no, I was just gonna say being able to relax and control your emotional state really helps you make better decisions.
 
<strong>Michael Hingson ** 24:53
It does, and that's what it's really all about, which is also part of what. So being introspective and thinking about what you're doing is so important at night or whenever you can find the time to do it. And should find the time every day people should. But by doing that, you really look at yourself, and you look at how you react to different situations, and you you figure out, Oh, I could have done this. Or if I just did a little bit more of that, I would have been a better situation. We can teach ourselves so many things if we would choose to do that.
 
25:29
Yes, yes. 100%
 
</strong>Michael Hingson ** 25:33
well, so how long did you play basketball in Germany? I
 
<strong>Angela Lewis ** 25:38
played basketball in Germany for one season, and then came back to St Louis and got married, which is another that's another podcast, that's another interview, yeah,
 
</strong>Michael Hingson ** 25:50
well, I hope that the marriage is working out.
 
<strong>Angela Lewis ** 25:53
No, it didn't. Oh, but I learned some No, it's okay. I brought it up. No, no, it's okay. I brought it up. But I learned so much from that experience as well. So I came back, got married, and started coaching, and I'm coached in high school and college about NCAA division one, and it was just an incredible experience to stay around the game and post the game and then teach and mentor.
 
</strong>Michael Hingson ** 26:19
Well, you clearly bring a pretty strong personality to the whole thing. And I'm, you know, I'm sure there are a lot of guys who wouldn't cope with that very well either
 
<strong>Angela Lewis ** 26:30
you're right. That's fair. Well, you know, since I saw every story, but no, I'm grateful for that experience in so so many ways.
 
</strong>Michael Hingson ** 26:38
Yeah, well, yeah, there's always lots to learn. So, so you coached high school, you coached College Division One, which is cool. So are you still doing some of that? Or what do you do now?
 
<strong>Angela Lewis ** 26:54
Now I'm not coaching on the court anymore, but I work with a company called Speaker hub, and I am head of operations, and so I lead a team of 24 incredible, incredible professionals who live around the world and help more people get on stages and share their messages. So I'm still coaching, but just not on the court.
 
</strong>Michael Hingson ** 27:19
It's not on the court well, but you learned a great skill.
 
<strong>Angela Lewis ** 27:25
Yes, basketball teaches so many, so many
 
</strong>Michael Hingson ** 27:27
skills, and do you still play basketball occasionally?
 
<strong>Angela Lewis ** 27:31
Every now and then I get out there and I get shots up, I don't play five on five anymore. Yes, I don't train to play and I just don't want to get hurt like a big fear of mine. So I'll still go out there and shoot, and I love it. I'll play course against anybody.
 
</strong>Michael Hingson ** 27:48
Well, yeah, there's, yeah there. There's a whole lot to it. And you're not working on being well in tip top training, in that way like you used to be, which is okay, but you know what you're doing, and that's what really matters. Well, you've coached a lot of people. What lessons did you learn from doing that? And what lessons did you learn from some of the people you coached?
 
<strong>Angela Lewis ** 28:13
From coaching, I've learned that you have to listen. Listening is the most important part of actually coaching, because different people need to be coached in a different way. Everyone gets held accountable, but some people may need more one on one attention. Some people may need more direct communication. Other people may just need you to listen to them and and guide them a bit more. So that's that's what I've learned about coaching, what I've learned from people that I've coached, I would say the there's someone I work with now, Maria. She's our head designer, and she she needs direct feedback about the work that she's doing, more than maybe some other people, feedback is important, but depending on who a person is, they need more feedback and guidance. And so Maria is someone who really loves that direct feedback, whereas some others are are able to work a bit differently. So knowing how to give feedback is something that I've worked on, and that, you know, Michael is learning coaching, coaching. It's always learning. Not only are you helping others, but you're learning from them and their expertise as well.
 
</strong>Michael Hingson ** 29:33
Do you find that there are some people who really ought to get feedback, who just refuse to accept it or refuse to listen to it at all, even though they probably really should.
 
<strong>Angela Lewis ** 29:45
There are some. There are some. When I, when I was coaching college basketball, there were definitely players who just didn't want to hear it, or they thought they had it all figured out. Yeah, so that part is hard in the workplace is a little different because, you know, there's. Compensation associated with performance. But back then, when I coached, it was a little Yeah, there were definitely some kids with egos,
 
</strong>Michael Hingson ** 30:08
yeah, and even with compensation and so on, feedback can help people improve, if they would, but listen,
 
<strong>Angela Lewis ** 30:17
true, very, very true. Thankfully, we have a great team. Everyone's pretty open.
 
</strong>Michael Hingson ** 30:22
That's good. Tell me more about speaker hub?
 
<strong>Angela Lewis ** 30:26
Sure, sure. So we have, we are a speakers bureau where everyone reaches out and pitches to different organizations on their own. So we have a membership where people will get access to over 4 million contacts. We have conferences associations. We have podcasts as well as media outlets where people can pitch and really reach out to share their expertise and about their businesses and grow their business through using public speaking to grow their business. Mm, so we we have a platform that we update literally every week that has the contacts and are able to reach out to search and reach out to people directly inside of our platform.
 
</strong>Michael Hingson ** 31:20
What do you think about this whole concept, since we're on the subject of speaking, of public speaking is one of the biggest fears that people have in this country and probably all over the world. How do we deal with getting rid of that fear? Why do we have it in the first place? I've never had it. I've never been afraid to speak, and sometimes I may not be the first person to speak, but I've never been afraid to speak my mind or to go out and speak. In fact, one of my favorite stories is that after September 11, my first official speech, if you will, came about because a pastor of a church called in New Jersey, and he said, we're going to be doing a service for all the people from New Jersey who were lost on September 11. Would you come and take about five or six minutes and tell your story? And I said, Sure, I'd be happy to, because we were living in New Jersey still at the time. And then I asked, how many people are going to be coming to the to the service, he said, oh, about 6000 so that was my first official public speech. As such, I was used to speaking in a variety of environments, because I had spoken to anything from company boards to IT professionals, and also did speaking at church and so on. But still, 6000 would intimidate a lot of people. It did bother me a bit to do that.
 
<strong>Angela Lewis ** 32:45
That says a lot about about you and your willingness to to share. I think some people are more comfortable, naturally comfortable to your point, others are. It's afraid of judgment. Fear of judgment is real. Fear of having everyone looking at you and hearing you and questioning your your your abilities, is something that people are are really afraid of.
 
</strong>Michael Hingson ** 33:13
So I think it's no go ahead.
 
<strong>Angela Lewis ** 33:17
I think it's something that people can develop more comfortable with with practice that can help, and also getting feedback and practicing in settings that are less than 6000 and gradually working their way up. Yeah,
 
</strong>Michael Hingson ** 33:33
I think, I think, though, least in my opinion, unless you're just a really scroungy individual and so on. Audiences, when you go to speak somewhere, want you to succeed. They want to hear what you have to say, and unless you just can't relate at all, audiences want you to be successful. And I've always had that belief. So that's probably another reason that I have never really been afraid to go out and speak, but after that 6000 person event, I still wasn't thinking of becoming a public speaker, but we started getting so many phone calls, as my wife and I both love to start to say, selling life and philosophy is a whole lot more fun than selling computer hardware and managing a hardware sales team. So by the beginning of 2002 it was clear that that a different window was opening and another door was closing, and it was time to go do something different. And so I've been speaking ever since, and it's it is so much fun to go to places. I've been to to places where event managers have hired me. People within the company have hired me to come and speak. And it turns out, as we talk more when I'm there, they're they were just so nervous, oh, is it going to go well? Is he going to be successful? Is this whole thing going to go well? And one of the things that several of those people have done is they've assumed. Interested me when we sell books afterward, I always like to have somebody who can handle the credit card machine, because I sign books and I brought my little credit card thing. So other people actually do that. And so some of the event, people have just stayed with me. And people come up and they say, what a wonderful talk. It's the best talk we ever heard. So it makes people feel comfortable. But those event people are often times much more nervous than I am, because, because I just feel nervous.
 
<strong>Angela Lewis ** 35:29
I love what you said, Michael, you believe that they want you to do well. And belief is such a powerful part of our lives. What what we believe, makes such a difference. And so the fact that you believe it and and you've done it so much, it brings ease, I'm sure, to some of the event planners over time, because they know that you're going to do well. One
 
</strong>Michael Hingson ** 35:51
of the things that I've learned is that I don't do well at reading speeches for a lot of reasons. The the main one is I like I've found that I do better when I customize the talk, and I'm able to use customization sometimes even right up to in the in the beginning of a speech, customizing it to get the audience to react as I expect them to and when. And I can tell when an audience is reacting positively or is is liking what they're hearing, just by the the subtle movements and the subtle noises that I hear around the the room, and if I'm not hearing some of those things that I expect to hear, then I will change something to address the issue, because I believe that when I go to speak, my job is to relate to the audience, to talk with the audience, not to the audience, and to do everything that I can to draw them in. And so one of the things that that I now tell people is being involved with the World Trade Center, and now we have a whole generation that that has had no experience with it. My job is to take them into the building with me and take them down the stairs with me and get them out with me, as if they were there. And people come up and say, later, we were with you all the way down the stairs, which is so cool.
 
<strong>Angela Lewis ** 37:16
That is That is really cool too. It sounds like you really care about your audience, which is something that makes a difference in terms of someone's comfort, if they think, Oh, this is a this speech is and I'm talking about, Oh, me, but you're carrying people along with you and actually helping them through your storytelling, which makes a difference.
 
</strong>Michael Hingson ** 37:39
Oh, it does make a difference. But I and you said something very, very relevant. It is all about telling stories. And I wish more people would tell stories. I believe, and I believe for years, having gotten a master's degree in physics, that one of the big problems with physics textbooks is they're so dry, they just do all the math and all that sort of stuff. If the authors, who are oftentimes very famous physicists would include a few stories in their books. There would be much better textbooks, and they would attract much more interest from people. But getting people to tell stories is just so hard.
 
<strong>Angela Lewis ** 38:13
Why do you think that is
 
</strong>Michael Hingson ** 38:16
they don't know how they don't necessarily realize that telling stories is a very powerful way to teach. It's just not what they're used to, and they're not enough of us talking about it probably
 
<strong>Angela Lewis ** 38:29
agree. 100% 100% we've we've been talking our whole lives, but telling stories and communicating in a way that connects with others isn't something that comes naturally for most. It takes practice. It
 
</strong>Michael Hingson ** 38:43
takes practice. So it does I believe that the best salespeople in the world are people who tell stories, because when you're talking about a product, but let's say it's a it's a product that a customer really should have, if you can relate to them and with them by telling stories of successes with other companies, or how other companies have used it, or other things that you can determine are the kinds of things that would be interesting to whoever you're selling to, you have a much better chance to actually be successful and Make make the sale that you want to make.
 
<strong>Angela Lewis ** 39:22
Yes, absolutely, we've all heard Yeah, Oh, nope, sorry, you go
 
</strong>Michael Hingson ** 39:27
ahead. No, it's just insane, which is another way of saying, sales is all about storytelling. But go ahead.
 
<strong>Angela Lewis ** 39:34
I was just gonna agree. I'm just agreeing with you on that. If we can get people to really understand and put themselves in in the situation, it makes a difference in their ability to to feel like you understand them and that you can connect and relate,
 
</strong>Michael Hingson ** 39:51
right? And that's what you got to do, and it can be a very positive tool if you do. It right? And not everybody will tell stories in exactly the same way, but that's okay, but you still can learn how to tell stories so that whoever you're talking with can relate to it, and that's what it's about.
 
<strong>Angela Lewis ** 40:13
It absolutely, yeah, absolutely is.
 
</strong>Michael Hingson ** 40:17
Well, so how did you get involved with Speaker hub?
 
<strong>Angela Lewis ** 40:21
I got involved with Speaker hub because I had a PR agency a few years ago, and I was our agency was helping people get on stages, but we were kind of but an agency where we did the pitching for our customers, and we and I built a team and hired people and put systems and processes in place, and the owner of speaker hub asked if our team could basically merge with the company. We weren't speaker hub before the company was called Pitch dB, and we and I built an agency using the software of pitch dB, and our agency was asked to basically merge, because we have the team, we have the operations, and he was great at marketing, is great at marketing and sales. And so our team rolled into this other company. So and then we purchased speaker hub, about eight months later, and so speaker hub, so our team helped grow speaker hub,
 
</strong>Michael Hingson ** 41:27
and how many clients does speaker hub have today?
 
<strong>Angela Lewis ** 41:32
We have over 60,000 people that use our platform. And so speaker hub asked, when we acquired speaker hub, there was Speaker hub was only a speaker page. So for example, Michael like LinkedIn, you can sign up, you can create a profile, and it has all of your information around your speaking topics, your background, your bio. And then we added the this software that allows people to reach out to different organizations, conferences and associations and media outlets. And so over 60,000 profiles are on speaker, hub of speakers from around the world. Wow.
 
</strong>Michael Hingson ** 42:14
And people find it useful, and it's been very successful for them to find engagements and speak.
 
<strong>Angela Lewis ** 42:21
Yes. Yes. There are two amazing things that have happened today. We have customer calls every single day at noon Eastern where people can hop on and learn. We had someone who is an event organizer who came on the call today to let us know about an event that he has coming up, that he's looking for speakers. So there's the organizer side, where organizers are looking and then there's the other side where people are actually pitching and reaching out. So people are getting books. Someone told us today that she got booked for a conference in Kenya, and they're going to all expenses paid to Kenya for her to come out and speak at this conference. So it's wonderful to see people
 
</strong>Michael Hingson ** 43:05
opportunities. Yeah, that's exciting to see that kind of thing happening. Well, you have also written books. Tell me about Tell me about your books.
 
<strong>Angela Lewis ** 43:17
My first book is called The Game Changing assist simple ways to choose success. This book uses the framework of the six vs for success, having a vision, choosing your voices that you listen to, understanding the values to get to that vision, how to make it out of the valley, reaching the point of victory and volunteering. And so that book really takes is for young women to take them on a journey through my experiences, to learn about how to accomplish their goals in life using those six principles.
 
</strong>Michael Hingson ** 43:55
And even though it was written with young women in in mind, just on principle, out of curiosity, do you find that men read it as
 
<strong>Angela Lewis ** 44:03
well? Yes, it's applicable for everyone. At that the time I wrote the book, I was doing a lot of coaching and training young women and running girls groups. So that's why that that group of people was the target. But absolutely, those principles can transfer to anyone.
 
</strong>Michael Hingson ** 44:23
That's cool. So when did you write that one? When was that one?
 
<strong>Angela Lewis ** 44:27
It was released in 2013
 
</strong>Michael Hingson ** 44:29
Oh, okay, then what?
 
<strong>Angela Lewis ** 44:32
Then? Post moves the female athlete's guide to dominate life after college. That book is about mentoring, a lot of success in life for everyone, and is really built on mentoring and having great mentors. When I was a college athlete, the only professionals I knew were my coaches and my professors, and so that book, in that book, I. Interviewed 15 women who all play college sports, who are all doing various things professionally, and the goal was for them to be able to learn about different careers, professions and leadership from women who weren't in their shoes. So that book was really powerful, because it wasn't just my story, it was others as well, which
 
</strong>Michael Hingson ** 45:21
is great. When did that book come out? 2016 okay? And then,
 
<strong>Angela Lewis ** 45:27
yes. And then there, there's a workbook that goes along with my first book, The Game Changing assist. And so that's, that's where we are right now with publications. But I'm working on some I'm working on another one right now, kind of the lessons I've learned over the past decade from from those books. Mm,
 
</strong>Michael Hingson ** 45:48
so very excited about that. When will that one be out?
 
<strong>Angela Lewis ** 45:50
It'll be out this summer. The release date isn't set yet, but it'll be this summer cool.
 
</strong>Michael Hingson ** 45:58
And so you're to talk about all the lessons that you've learned and all the things that have happened and, oh, boy, I'll bet you'll have a lot to say about the pandemic in that one.
 
<strong>Angela Lewis ** 46:06
Oh, the pandemic changed so much for all of us. Yes, that that book is called, tentatively named, um, keep bouncing forward. How to stay confident when life knocks you off your game? Mm, what I've learned the past decade life will knock you off your game, and things don't always turn out the way that you think they will, and you get thrown some curveballs. So try to help my younger self and some and other other people learn. You know, how do you keep going in the midst of challenging times? Yeah, well,
 
</strong>Michael Hingson ** 46:41
there, there are a lot of times that we get thrown curveballs, and we didn't have any control over the curve balls coming necessarily, but it's like anything else. How do we deal with them? And that's what's really important. Do we do we analyze them? Do we find out whether it's a really valuable curveball that we can still hit out of the park if we're going to use another sports analogy, or or what, but we we do need to recognize that things happen, and it's always going to be a question of how we deal with it,
 
<strong>Angela Lewis ** 47:14
always, and it's the only thing we can control. We can't control other people. We can't control the overall situation that we can't control the weather. I mean, there's so many things that we just must most that we can't control. So navigating that and understanding that you still have a choice of a response in the midst of is the overall theme, if we can learn. It's really three parts. It's about learning in the midst of the challenge growing, which comes out of the learning of new things and being stretched and then giving. How do we give to others after we've gone through and and have gained wisdom from it?
 
</strong>Michael Hingson ** 47:58
Well, yeah, one of the things I've said ever since September 11, basically, is that we need to not worry about the things that we can't control. We had no control over September 11 happening, and I've never seen evidence to prove to me that that we could have figured it out, even if all the various departments in the United States government were cooperating with each other. I think that the reality is that the lesson we should learn about teamwork is that a team of 19 terrorists kept their mouth shut and made happen what we all experienced. So we didn't have control over that, but we absolutely have control over how we respond to it and how we deal with it internally, for us,
 
<strong>Angela Lewis ** 48:40
yes, 100% I mean, that was definitely, I mean, forever memorable and very tragic, and that's all we that's all we can control. And the environments that we're around. Who do we listen to in the most difficult times? How do we get back centered when we go through those difficult situations and continue to move forward, because we can't stop. I think, you know, Michael, when difficult things happen, oftentimes we want to, like, shut it all down, but you just can't stop forever. Have to keep going
 
</strong>Michael Hingson ** 49:12
well, and a corollary to that is that we need to always keep learning. I think the people, I think you mentioned it earlier, who say, Well, I already know all this. I don't need to learn anymore. They're the they're the scariest of all, because those are the people that are going to always be left by the wayside.
 
<strong>Angela Lewis ** 49:30
And given this rate of change of technology and the rate of change of things, learning has to be our top priority, because things are always changing. You don't want to be left behind. What do you think of
 
</strong>Michael Hingson ** 49:45
the the the things that we keep hearing in in schools with the advent of AI and chat GPT, the whole issue of students using chat GPT to write their papers and so on, and. What a bad thing that is. As
 
<strong>Angela Lewis ** 50:01
a non parent, I always preface this with anything that has to do with schools and kids. Always say, as a non parent, as an auntie, well, in the business where we use chat GPT all the time, we use it as a tool, yep. And so I think if we don't allow kids to use the tools, then they're going to be left behind. But we can teach them how to use tools wisely and how to fact check to make sure that what they're saying is that the tools are used in their voice and and used in a way that helps them become better at whatever they're doing. But we can't not use it. So I don't have the exact answer, but I think not using it is dangerous as well. Can be dangerous as well. Well, we've talked about this is not, yeah, go ahead. No, I was just going to say it's not going anywhere.
 
</strong>Michael Hingson ** 50:57
We've talked about fear of public speaking and so on. One of the things that I've advocated ever since I first learned about chat GPT and how teachers are complaining that too many students are just letting chat GPT write their papers. My position is, let them let chat GPT do it. The teachers need to adapt and that, I don't mean that in a cold hearted way, but the best thing to do is you can really find out how well students have learned the material or not by if you assign a paper and everybody writes a paper and then turns it in, then take a class period and let everyone have one minute, or a minute and a half to come up and defend their paper, turn the paper in, and defend and then defend the paper, because you're going to see very quickly who just let some system write their paper, or who maybe use the system, but really still wrote the paper themselves and really understands the concepts, and that's what it's really about. And I know that I've seen that even much earlier than chat GPT, I had a physics professor who was in charge of developing the PhD qualifying exam for classical mechanics one year for those people who wanted to become and get get PhDs in physics, and more people failed his exam than anyone else had ever experienced. And the powers that be called him in and were chastising him, and he said, Wait a minute. You don't get it. He said, Look at this paper. This is the exam I give to all of my freshmen in classical mechanics. And here's the exam that we use for the PhD qualifying exam. The only difference between the two was that both had 16 questions that were conceptual, not mathematical in nature, but the PhD qualifying exam had four questions that were clearly solving mathematical equations, Lagrangian dynamics and so on. And the thing that people messed up on were not the four mathematical things, but all the concepts, because physics people spend so much time dealing with the math rather than focusing on the concepts that people never really got them. And the result was that people messed up on the concepts, although they got the math part his test was the same one that his freshman students got. It really kind of quieted them all down. Quieted all the powers down, because they realized, oh, maybe he's not the problem, which is so true.
 
<strong>Angela Lewis ** 53:45
You know you're Oh, nope, no, go ahead. No, I think you're right. I think educators will have to find a way to to ensure that students are still learning while using the technology that exists, yeah, I think that
 
</strong>Michael Hingson ** 54:07
it's a paradigm shift, and chat GPT is creating this paradigm shift, and now what we need to do is to recognize the value of of what it brings. I've written articles, and I use chat GPT when I write articles, but I will look at the ideas that it provides and it and it comes up with things I hadn't thought of, which is fine, and I will include them, but I'm still the one that ultimately writes the articles, and it needs to be that way. And I don't care how good chat GPT gets, it can be the most perfect thing, but it still isn't me, and it never will be,
 
<strong>Angela Lewis ** 54:43
and that ties back into the storytelling. Chat GPT can't tell our stories of our lives. It can't create the experiences that we've had. It can't recreate our experiences. So even in using chat GPT or any any AI software to help write. And we still have to be able to speak authentically to our lived experience, and it can never replace that. It can never replace you. It can never replace our experiences and the impact those experiences can have for others.
 
</strong>Michael Hingson ** 55:14
And that is so true. So for you, we're doing this podcast called unstoppable mindset. What does unstoppable mindset mean to you, and how do you bring it out and make it a part of everything that you do in every day and in your whole life?
 
<strong>Angela Lewis ** 55:32
Unstoppable mindset, to me, means getting knocked down and being willing to get back up and get knocked down again, and being willing to get back up, and more importantly, believing that you can get back up. You're going to miss, to use the sports analogies, you're going to miss shots. You're going to not win every you're not going to win every game, and you're not going to play well every night, every day. Won't be perfect, but if you're willing to keep moving forward and keep pushing forward, then you still have an opportunity to one inspire others, but also to get to your goals, whatever they may be.
 
</strong>Michael Hingson ** 56:08
And the reality is, the more of it you do, the better you'll become. And maybe it'll get to the point where you won't miss any shots and you'll just be perfect, and that's okay, too, as long as you recognize where it came from and why you've been able to attain so well.
 
<strong>Angela Lewis ** 56:26
Yes, yes. And sometimes, Michael, you know, our mindset, looking at others journeys, can help us as well. And it can. It's like, okay, if they can do it, I can do it if, if my parents can. You know, my mom grew up in Mississippi and literally picked cotton. I mean, my mom's 83 years old, and so to be able to see what she's gone through, and for her to have the mindset, to be able to push through and to continue to have faith, well, then I can too. Yeah,
 
</strong>Michael Hingson ** 56:57
and that's and that's as it should be.
 
<strong>Angela Lewis ** 57:01
Yes, we can lean on those stories of mentors or others who've been through challenging situations and use that to crystallize an unstoppable mindset within us as well.
 
</strong>Michael Hingson ** 57:13
And I think that's as good as it gets. And so with that, we've been doing this just about an hour. I think it's time to go off and let you go off. And I don't know whether you've had dinner yet or not, but I haven't, and I know dinner is going to be coming. But more important than that, we've been talking for a while. I don't want to bore people, but I want to thank you for being here, and I want to really tell you how much I appreciate all the the words of wisdom that you have given us and all the things that you've had to say, it's been wonderful, and I want to thank all of you for being with us today. I hope that you've come away with a better commitment to a better understanding of and a better resolve to be more unstoppable than you thought you were. So thank you for all of you for being here and being a part of this. Love to hear what you think, Angela, if people want to reach out to you, how do they do that?
 
<strong>Angela Lewis ** 58:09
If you want to reach out to me, you can find me on LinkedIn, Angela R Lewis on LinkedIn, or you can reach out to me on Instagram. The Angela R Lewis, Michael, thank you so much. I really enjoyed our conversation.
 
</strong>Michael Hingson ** 58:23
Well, it's been fun, and I again, want to thank you all, and I'd love to hear from you. Please feel free to email me at Michael H i@accessibe.com that's Michael M, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I C, H, A, E, L, H, I N, G, s, o, n, so Thanks all for for being here. Please give us a five star rating wherever you're watching or hearing our podcast today. We love it. If you know anyone else who ought to be a guest on our podcast, Angela for you as well. Please introduce us. We're always looking for people to come on and tell their stories, because I think everyone has a story, and my goal is to give people the opportunity to tell them and inspire the rest of us. So please come on and don't hesitate any of you to introduce us to people who we ought to have on. So again. Angela, I want to thank you for being here. This has been a lot of fun. Thank you, Michael. You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Basketball Expert, Author and Leader with Angela Lewis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bd080936-4403-4922-a400-2bc881ed1294.mp3?source=rss&amp;ext=asset.mp3" length="88644635" type="audio/mpeg" />
<itunes:episode>355</itunes:episode>
</item>
<item><title>Episode 354 – Unstoppable Coach Client Connector with Stephanie O’Brien</title>
<guid isPermaLink="false">https://pinecast.com/guid/51eef177-d042-4743-acb3-a70684e48aea</guid>
<pubDate>Fri, 18 Jul 2025 10:00:04 -0000</pubDate>

<itunes:duration>01:06:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c05aa4fc-0bac-4a04-9d70-492df17d7cdd/UM354-Stephanie_O_Brien-Coverart.jpg" />
<description><![CDATA[<p>Stephanie O’Brien formed her company, Coach Client Connection, 13 years ago to help coaches and experts connect with the people who need their services. She grew up in Manitoba Canada. She says that as a child she had great difficulties in developing relationships with her fellow children. As she said during our conversation, she tended to be too clingy among other things.
 
She began writing at an early age and wrote her first full-length novel at the age of twelve. She has written 14 books, four of which she self-published. As she matured, she began connecting with writers online and found that she could create relationships with them. She then learned how to make others around her feel interesting and thus also began learning how to establish real relationships with others.
 
As she tells us, she also began meeting with coaches and others to improve herself and her self-esteem.
 
We talk quite a bit during this episode about coaching and how Stephanie has created a program to help coaches better interact with clients and others. She even gives us a free gift to help us learn how to choose and interact with coaches.
 
 
<strong>About the Guest:</strong>
 
Stephanie O’Brien, founder of Coach Client Connection, has been helping coaches and experts to connect with the people who need them since 2013.
 
Throughout her childhood, she struggled to make connections with others. As the kid who was always sending invitations to the other kids, and seldom being invited herself, she knows what it’s like to feel invisible and unwanted.
 
She immersed herself in her writing, and completed her first full-length novel at the age of 12. She went on to write 14 novels, four of which she self-published as ebooks (she calls the rest “teenage practice”).
 
As she began to connect with other writers online, she gradually honed the art of building relationships by making the people around her feel interesting, wanted, and understood.
She also sought healing through coaching and therapy, and experienced firsthand the transformations coaching can bring. This gave her a passion for helping coaches to share those transformations with more people, so those people can enjoy the same freedom, joy, and recovery from old wounds that she did.
 
Since then, Stephanie has spent over 10 years helping coaches to get noticed, connect with the people who need them, and turn their expertise into coaching programs that their clients can easily understand, implement, and turn into real results.
 
When serving clients, she draws on her decades of practice in writing fiction and nonfiction, her ability to see both the big picture and the little details, and her experience as a client of both great coaches and coaches who left her discouraged and disappointed.
She also uses the relationship principles she discovered to help set coaches at ease, draw out more of their expertise than they even knew they had, and make the process of creating their programs easy and fun.</p>
<p><strong>Ways to connect with Stephanie:</strong>
 
<a href="https://www.coachclientconnection.com/" rel="nofollow">https://www.coachclientconnection.com/</a>
<a href="https://www.instagram.com/stephanieobriencoaching/" rel="nofollow">https://www.instagram.com/stephanieobriencoaching/</a>
<a href="https://www.linkedin.com/in/stephanie-obrien-program-design/" rel="nofollow">https://www.linkedin.com/in/stephanie-obrien-program-design/</a>
<a href="https://www.facebook.com/StephanieOBrienCoaching" rel="nofollow">https://www.facebook.com/StephanieOBrienCoaching</a>
 
Free Gift:
<a href="https://www.coachclientconnection.com/How-to-Pick-a-Coaching-Topic-that-SELLS/" rel="nofollow">https://www.coachclientconnection.com/How-to-Pick-a-Coaching-Topic-that-SELLS/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello everyone. Welcome to another episode of unstoppable mindset. We're going to try to be unstoppable today as much as much as we can. Our guest is Stephanie O'Brien. O'Brien, good Swedish name Stephanie. I couldn't resist. It's a it's pleasure to have you here, and it's a pleasure to have all of you listening. Stephanie has been involved in coaching and connecting coaches and clients for 13 years now, my gosh, a long time, and we're going to learn all about that. And I know that Stephanie's got a lot of words of wisdom to talk about. So without further ado, as it were, let's get into all of this. So Stephanie, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Stephanie O'Brien ** 02:03
Thank you so much. I really appreciate you having me here. I'm looking forward to this,
 
</strong>Michael Hingson ** 02:07
and as I told Stephanie earlier, the rule of the podcast is you got to have fun. So, you know, we do our best. But anyway, let's start out with kind of the early Stephanie, growing up and all that. And you know, just to learn a little bit about you if we can
 
<strong>Stephanie O'Brien ** 02:22
sure, a big part of the reason why later came to have a focus on helping coaches connect with people was because for me, connecting people was connecting with people was really difficult. When I was young, I'd be the kid who on Saturday morning, I'd get on the phone at a call each of my friends one by one, only to be told that they didn't want to hang out. And I was seldom the one who got a call in return. So I had a really hard time connecting with people. Admittedly, I could be a bit clingy and boring, so I have to recognize my own faults and where I had to grow from there, but at the time, I didn't really know how to fix that. So yeah, I had a hard time connecting with people. Eventually, I started connecting with people through writing. I was a pretty prolific novelist. I finished my first novel when I was 12 years old. Terrible novel. Mom told me, Steph, don't delete it. And I tell her, no, no, it's so bad I'll never want to see it again. Mother knew best. I shouldn't have deleted it. But I went on to write 14 novels, four of which were good enough by adult needs standards, to Self Publish. And while I was doing all this writing, I started connecting with other writers, talking with them about their stories. I got very good at building relationships and asking the right questions to keep the conversation going, but I just kind of learned how to connect with people through trial and error. Though I've been still worked with some mentors to get better at it still. So now I use that experience, the writing experience, the ability to phrase things in a way that's easy to understand and connect with that experience. With building relationships, I help coaches to connect with more of their ideal clients now.
 
</strong>Michael Hingson ** 03:49
So have you always been in Manitoba? Yeah,
 
<strong>Stephanie O'Brien ** 03:53
I've always lived in Manitoba. Sometimes vacations are traveled outside if it always lived here, oh
 
</strong>Michael Hingson ** 03:58
yeah, lot of snow in the winter, oh
 
<strong>Stephanie O'Brien ** 04:01
yeah, it's been less severe lately, like it's in the last few years, we've had more 30 degree days in summer, fewer 40 degree below days in winter. But it still can get pretty cold.
 
</strong>Michael Hingson ** 04:14
Isn't that crazy? Well, but, and of course, some people say there's no such thing as climate change. So what do you do?
 
<strong>Stephanie O'Brien ** 04:20
You put out the pictures of me trick or treating as a kid versus me at Halloween this year, like I went from trick or treating in blizzards to walking on grass in November one. There's a difference.
 
</strong>Michael Hingson ** 04:33
Well, so you you went to school? Did you go to university? Or any of that? I
 
<strong>Stephanie O'Brien ** 04:38
was actually homeschooled, and I went to Athabasca University online, but I didn't take a full formal university education. Instead, I learned. I took courses from various coaches and business owners to learn how to run an online business. Wow, Peter, if you're gonna do a secondary education, you may as well learn from someone who's doing what you want to do, and to teach you how to do it
 
</strong>Michael Hingson ** 04:57
well. And as long as that, we're. For you that that's a good thing to do.
 
<strong>Stephanie O'Brien ** 05:01
Yeah, you've got to choose your education based on what you're trying to learn and what you're trying to accomplish. I don't like the cookie cutter model, or you got to get a college education because, yeah, learn what's relevant.
 
</strong>Michael Hingson ** 05:13
Well, I think there's value in college and or university, absolutely. And I went, I went to to the university, and I think for me, probably it was the best thing to do, because back in well, in 68 to 76 when I was at the University of California at Irvine, there weren't a lot of alternatives other than college for getting access to material, accessible stuff wasn't there. In fact, majoring in physics, my books had to be transcribed into Braille and and that that was a challenge, because professors didn't always want to provide information about what books they were going to use until as late in the process as they could, just in case a new book came out. And that that didn't work for me, and so one of the things that I learned was how to work with professors, and when necessary, use higher authorities than professors at the university to get them to provide what needed to be done. So that was that was useful, but the material wasn't accessible without me making a major effort. So probably college was would have been, anyway, for me, the way to do it. But obviously what you did worked for you. And so, you know, I figure it's important to
 
<strong>Stephanie O'Brien ** 06:29
just go to figure out what you want to do with your life, figure out what information or courses you need on that, and then, you know, pick the source that is most appropriate to provide it. It's there's no one size fits all,
 
</strong>Michael Hingson ** 06:41
no, and I agree. What do you do with people who say I don't know what I want to do with my life?
 
<strong>Stephanie O'Brien ** 06:48
Those generally don't tend to be our target audience, but I can help them in a few ways. I can give them a few questions that they can answer. You know, they can look at what is something that they really love to talk about can't get enough of talking about so they could study this forever. Is it something that they could you know, an area where they can help get results for people. Let's say they are really into relationships. They're fascinated by human relationships. Can they help people to communicate better? Can they help people to find better, healthier partners? Can they help them to avoid common conflicts with other people? Or, you know, what's a problem that they've solved for themselves, that they've healed in their own life. You know, maybe they had a really rough cancer journey and found out, you know, what went wrong, what went right, what could have gone right more to make it easier for them. Now, I know one person who she got through breast cancer and now teaches other people how to navigate that journey a lot more smoothly than what she experienced. Yeah. So, yeah, I encourage people to, you know, look at their lives. Look at what you do for free, if you had the option, if money wasn't an object, what fascinate? See what you're passionate about, and just see, is there a way you can use that to make other people's lives better?
 
</strong>Michael Hingson ** 07:54
Well? And that makes a lot of sense. And we, we all should do a whole lot more introspection and analyze what we do and and even ask ourselves why we do it, because we we tend to just move ahead and do stuff and we don't think about it. And the other part of what happens as a result of that is that we try to control everything that we do, we don't think about what we're doing, and we're a lot more afraid than we should be, and then we need to be, if we would only take the time to really be introspective and learn what is it that really is going on? Why do I feel this way? And as you're pointing out, what can I do about it? But if we really take the time to analyze. Then we figure out somewhere along the line, you don't need to worry about what you can't control, just focus on the things that you can and your life is a whole lot better anyway. Oh yeah,
 
<strong>Stephanie O'Brien ** 08:54
yeah, at Holyoke, give me the strength to control, our strength to change what I can the grace to accept what I can't, and the wisdom to know the difference, yeah,
 
</strong>Michael Hingson ** 09:02
well, and the reality is that one of the things that I talk about a lot is the mind's a muscle, and you need to develop it whoever you are, and the best way to do that is to think about what you do. I've learned that I'm not my own worst critic, I'm my own best teacher, and that's the way it should be. But I have to be open to learning and letting me and my inner voice teach. But if I do that, then I'm oftentimes, as I think back on it, very amazed at what I suddenly discovered that I didn't know before because I wouldn't take the time to think about it and study it.
 
<strong>Stephanie O'Brien ** 09:40
Yeah, we can get so busy, so caught up in our day to day lives, so ingrained in our routine. Sometimes it can be challenging to rattle ourselves out of that, and sometimes we need another set of eyes, or someone asking the right questions,
 
</strong>Michael Hingson ** 09:53
yeah, and then, and we need to take that time so. So for you. You, you studied, you worked with people. And so you what? Well, what kind of jobs did you have early in your your job world? Or did you always coach?
 
<strong>Stephanie O'Brien ** 10:12
Um, my first jobs, that was actually a waitress for a restaurant my mom owned, along with a couple other people. They were going to run the restaurant along with us. They were going to be the main ones owning the restaurant, and then they just kind of ditched us and left us with a restaurant we didn't know what to do with. So I was a waitress there for a bit before we sold the building and moved on. Then we tried owning rental properties for a bit, and honestly, no, never again. We were not cut out for that. It
 
</strong>Michael Hingson ** 10:34
was terrible, scary thing. Yeah,
 
<strong>Stephanie O'Brien ** 10:37
yeah, it's done. I can still lose like I'm fine with being responsible for me. I don't need theory to be responsible for me and all the tenants who call me during supper to mediate between their fights. Yeah,
 
</strong>Michael Hingson ** 10:50
this only so many hours in a day, and people need to take responsibility for themselves. So I hear you. So what did you do after that? That
 
<strong>Stephanie O'Brien ** 10:57
was after that that we started getting into coaching. You I'd been writing novels for pretty much as long as I could write, and I was going with mom. She was becoming a coach. She was studying under Mary Morrissey, so I went with her to learn how to use my fiction writing skills for business. And I started studying under Brendan Norman and then Ted McGrath. And yeah, they it was actually Brenda Norman who introduced me to the world of writing for marketing, and, you know, knowing how to focus on the results that people care about instead of the process that they don't really care about, how to phrase things in terms of the actual experiences that they long for, instead of just giving dry, vague descriptions issues kind of my gateway To the world of marketing.
 
</strong>Michael Hingson ** 11:37
So you you really, essentially came by the whole concept of coaching pretty naturally, by by just the the evolution of of what you did, which is pretty cool. How about your books, though, are, are any of them still available for people to get?
 
<strong>Stephanie O'Brien ** 11:56
Yeah, got four novels on my website. It's Stephanie O'Brien <a href="http://books.com" rel="nofollow">books.com</a> where I host my novels, my short stories, my comics, my art, basically all my creative stuff that isn't coaching. And I've also got one non fiction book, one month program builder up on my website. I have written another one tell people with their marketing message, but that one needs to be updated. I'm planning to update and republish it eventually, but it just hasn't been
 
</strong>Michael Hingson ** 12:20
a top priority. So have you published all of your own books? Or have you worked at all with traditional
 
<strong>Stephanie O'Brien ** 12:26
publishers? It's all been self published. A lot of the traditional publishing route just seems like too much of a pain for them, still expecting me to do Mark most of the marketing. Yeah,
 
</strong>Michael Hingson ** 12:35
that's one of the things that has happened, is that publishers tend to not do nearly the marketing that they used to, which is, which is fine for those who really do know how to market, but there is also value in publishers doing a lot more to help than I think probably a lot of them do, but it's the way the world is going that we've we are so steeped in social media and everything now, people think that's the only way to market and it's not.
 
<strong>Stephanie O'Brien ** 13:06
Yeah. Anytime someone says their way is the only way, I immediately get suspicious, like they instantly lose credibility. There are so many different ways to market yourself and grow a business. The important thing is finding a way that works for you. Yeah.
 
</strong>Michael Hingson ** 13:21
And ultimately, one of the tests of whether it works for you is whether you see results or not. But, but true, it is still there is not just one way to market or sell for that matter,
 
<strong>Stephanie O'Brien ** 13:32
yeah, and if you're not having fun doing it, you know, it's kind of like your podcast, if you're not having fun doing it, especially because, yeah, I found that if I try and commit to a marketing method that I just really hate doing, I will struggle every day to get it done. I'll wind up procrastinating, I won't do it as consistently as I should, and I won't get results. So yeah, when you're choosing your marketing method, you gotta pick something that even if you're not totally ecstatic about it, you at least enjoy it enough that you can do it consistently
 
</strong>Michael Hingson ** 14:00
well, and you may discover later that you really do enjoy it, and that's that's part of it. We don't always necessarily know everything in our own minds the way we ought to. But if we, if we keep looking and we keep trying things and we find something, well, this is working. I'm not a great fan of it, but 10 years from now, you may discover that you learned a lot and you really love it.
 
<strong>Stephanie O'Brien ** 14:23
Yeah, you can always just experiment with it. You'll give it a 90 day shot it, don't. You don't want to just poke at it and then go, Oh, it didn't work instantly. But, you know, give it a be a good old college try. Give it a 90 day genuine try. And if you're really hating it, if it's not getting results, be willing to let it go. If it's getting results, if you're enjoying it, keep on going, working on refining it
 
</strong>Michael Hingson ** 14:42
well. And if you're getting results and you don't enjoy it, then it's probably worth exploring. Why don't you enjoy it? Yeah, that might be very telling also.
 
<strong>Stephanie O'Brien ** 14:53
And if it's something that can be outsourced, then you might want to look at outsourcing. Actually, it depends on the nature of what it is you.
 
</strong>Michael Hingson ** 15:00
Yeah, there is that. But if it's working that that, in of itself, is something right off the bat. Yeah, you
 
<strong>Stephanie O'Brien ** 15:06
don't want to ditch what's working unless you got something better to replace this.
 
</strong>Michael Hingson ** 15:10
That's that is always true. Well, so anyway, so you started studying, and eventually, when did you start your your business, and start coaching, seriously.
 
<strong>Stephanie O'Brien ** 15:24
Um, see, I kind of, I was kind of half probably coaching, partly writing for people, as early as 2013 that's where I got my start. And then just kind of gradually got more and more into coaching, as opposed to writing for people. So of course, even the other process of writing for people still involves a certain amount of coaching, because you have to help them understand, Okay, here's why I'm doing it this way. Here's what we need to communicate. Here's what you need to communicate as a follow up afterward. So there's a certain amount of coaching involved in that too, but it's been the last few years that I've shifted my focus more fully to helping people create their coaching programs, as opposed to, you know, writing marketing materials for the programs they already have. Now,
 
</strong>Michael Hingson ** 16:00
you've written a number of fiction books, right? Tell me about that that I'm still trying to figure out how to write a fiction book
 
<strong>Stephanie O'Brien ** 16:10
for me. Most of the time. It starts with me having a few ideas for scenes or relationships, etc, and then spending the rest of the time trying to justify their existence. Like here are a few really great scenes, and now I need to figure out all the other plot points that lead to this moment the books I've published so far. One of them is called cat girl roommate. It takes the concept of a cat girl, except that instead of being the stereotypical sexy cat girl, she's a cat girl who actually acts like a cat and thinks like a cat. I've owned cats pretty much as long as I can remember, so I just took a whole bunch of their ridiculous shenanigans, and put them into this one cat girl, like, how she'll, you know, the her roommate who's taking care of her, he'll make the same meal for both of them. But she doesn't want her. She wants his. It's the exact same thing, but she's sure that his is better. Such a cat thing to do another it's called a heroic lies. It's, um, kind of a dark twist on the superhero genre, where you've got this villain who keeps on kidnapping people, keeps on trying to fight the hero, except that there seems to be nothing in it for him. It kind of explores that whole Why is the villain putting so much into the fighting the hero instead of making his own life better with his own genius, and kind of puts dark twists on it? Oh, shoot. That's why.
 
</strong>Michael Hingson ** 17:20
Cute. Well, and speaking of cats, see who I have on the back of my desk chair here. Yeah,
 
<strong>Stephanie O'Brien ** 17:28
I noticed him moving around. But enough, I got one sitting in a chair right over there.
 
</strong>Michael Hingson ** 17:32
Well, stitch usually isn't in with me, but our house is being cleaned, and so her bed is is under attack, as far as she's concerned. So, so she came in here, which she usually does, and she'll just stay up on the chair. She's fine,
 
<strong>Stephanie O'Brien ** 17:48
yeah? My cat tape laundry day sometimes I finished, you know, laundering the sheets and making the bed. Okay, Brandy, your bed is ready.
 
</strong>Michael Hingson ** 17:56
Yeah? Well, stitch, stitch copes pretty well. And then there's my guide dog, Alamo, who's down on the floor. You can't see him, but he's he's down there and quite content. But stitch seems to be pretty well. She moves around a little bit, but she's planted herself on the back of the chair. And I didn't even think about it when I bought this desk chair to get something wide enough so that she could be on it, but it's worked out really well.
 
<strong>Stephanie O'Brien ** 18:23
And yeah, she seems very cozy and
 
</strong>Michael Hingson ** 18:25
content she is. And for those who don't know, stitch is my, my main coon rescue cat. We've had her now for 10 years, over 10 years. So since the bed is is being made and washed and all that. Then she's in here and she's fine. She'll get bored eventually,
 
<strong>Stephanie O'Brien ** 18:47
Hey, as long as she isn't wandering around screaming, as mine sometimes does.
 
</strong>Michael Hingson ** 18:50
Yeah, yeah, that's the big issue. Well, so you you got into this whole business of of coaching, and how did you start or working with her? How did you decide to start working with other coaches and coaching them in terms of dealing with clients and so on. While
 
<strong>Stephanie O'Brien ** 19:11
I was accompanying my mom to all these the training events, I just started falling in love with coaches and coaching. I saw all these amazing people who are trying to be their best selves, live their best lives, break free from their old patterns and beliefs and ways of being, instead of just being ruled by them their whole lives, and trying to help others to do the same. I just fell in love with it, of the idea of the ripple effect I could make by helping these people. I also became a client of some coaches, and I found it was really it really changed my life in a lot of ways, like helping me to overcome the emotional difficulties from that childhood I described, where people didn't want to be around me, where I couldn't make friends seeing the change it made in myself. I wanted to help more people to experience those transformations, and I wanted to help the amazing coaches who were making such a change to have more success and joy in their own lives, too. Yeah. But you know, as I was interacting with them, I found that I think they were in some ways, kind of too educated for their own good, because they say stuff like, I help you shift your paradigms. And I think I might have mentioned that earlier, but yeah, they they didn't realize that these things that had so much meaning for them wouldn't have the same meaning for someone who didn't have their training. So, you know, they here shift your paradigms, and they can instantly mentally connect it with a result, whereas the lay person here is that they can kind of speculate about the result that they don't immediately look up and say, Yes, that's the exact change I need in my life. But I was kind of the universal translator from Star Trek, helping them translate their coach speak jargon into layperson's terms and into the terms of here's what the people actually want.
 
</strong>Michael Hingson ** 20:42
If you were to define it, what would you say is the definition of a coach? What is a coach?
 
<strong>Stephanie O'Brien ** 20:50
I'd say it's somebody who that works. Doesn't just put a training program for someone to go through on their own pace. It actually works directly with the person. You're helping that person find the answers that they need, helping them to work through their own minds, their own circumstances, their own desires, and helps them ask the right questions is someone who helped them to figure out their own life or some specific aspect of their own life. They don't just give education. They also receive what the client has to say, and help the clients to work through it and understand it.
 
</strong>Michael Hingson ** 21:21
Yeah, I once heard a definition the difference between a coach and a therapist, mainly is that a therapist helps you find the answers, but the therapist knows the answers and can give you the answers, but a coach guide you, because you're the one who really has to discover the answers and figure out what it is that you need to deal with. So the coach will guide you and help you discover, but you have to be the one to do with the coach doesn't necessarily know nor provide the answers.
 
<strong>Stephanie O'Brien ** 21:56
Yeah, and when I'm working with coaches, that's definitely the case where you know they're the subject matter expert on whatever they're trying to teach on. I'm just the person who knows which questions to ask to draw out their expertise and help them to share it in a more effective way and to come up with it. Or you could draw it out of hiding in a more efficient way, instead of spending weeks trying to figure out what to say. Yeah.
 
</strong>Michael Hingson ** 22:19
So in general, what I you've talked about a little bit, but what are some of the challenges that you first saw in dealing with coaches when you first started?
 
<strong>Stephanie O'Brien ** 22:29
Well, there was the one I mentioned, where they didn't really know how to explain their services in a way that resonated with people. You know, they talked about the process they took them through, or the amount of content they were going to give them, or the amount of time they were going to spend with the person. Thing is, you're asking for a bunch of a person's time. That's not a selling point. That's a chore. You're you're going to spend five hours of your weekend on this. That's an anti selling point by helping if they one of those challenges then was, you know, not knowing what it is that their clients really want and addressing that. Another is time. Is a huge issue, I think, in the business world in general. So a lot of people struggle to find the time to create their coaching programs, or what time they have they don't use it officially, because they don't have a system for quickly and easily drawing out all that content and organizing it. Another is money. A lot of coaches are having trouble finding the right clients, connecting with them, conveying the value of their products and services to them, so that they actually go get those clients and get the money. So those I find, are three of the big challenges that coaches run into.
 
</strong>Michael Hingson ** 23:31
Yeah, I can say, having observed a lot about it, that a lot of people seriously undervalue or don't recognize the value that they bring, and so as a result, when they're creating courses or coaching or whatever, they undersell and don't charge what they're necessarily really worth. And there are reasons to avoid that and really charge what you're worth, but you also have to learn how to do that and learn how to figure that out. But people do tend to sell themselves short way too often.
 
<strong>Stephanie O'Brien ** 24:13
Yeah, when you're really immersed in your own expertise, can be so easy to start feeling like what you know is common knowledge, when in reality, it's stuff that a lot of people don't know. And even if they know some of the surface stuff, they don't know the same kind of depth as they don't know it in the same kind of depth as you do. Now, I've actually got exercises I take my clients through so they can kind of remind themselves of the depth of their own expertise and how much they know that their clients don't know. I'd be happy to share that if you want. Sure. Yeah. And for those of you who are listening, I hope you've got something to write this down and record this so I'm going to walk you through this exercise. Not only does it help you to really boost your confidence in your own expertise, it'll also help you come up with a ton of content for your coaching programs, your training programs, your content marketing, podcasts, newsletters, social media, posts. So, so yeah, definitely be ready to take notes on this. So your first step is to figure out what are the things that you can help people with. You know, just write it down in broad categories. Maybe you could say, I help them with marketing, with JVs, with getting referrals. So you put those broad categories, kind of break them down by the results. What are the results that you can help people get then pick one of those results. I like to use the example of a relationship coach who helps a single men to meet and marry the woman of their dreams. So the result is that this person has a loving marriage with the woman of his dreams, but right now he's single and lonely and doesn't know how to approach women. So then for step two, what you do is you'd write down the steps that you take your clients through, preferably in chronological order. I know not everyone can do chronological order, because some processes just don't happen in a specific timeline or a specific sequence, but if you can do it in chronological order, it's best to do so. So the steps that you'd write down say you're this coach you could write down, helping him to figure out what kind of woman he wants to meet, helping him to figure out where these types of women might hang out, how to approach her, how to have a conversation, how to get a first date, how to see if, how to conduct himself on that first date, and see if she's the kind of person he wants to keep dating. How to get a second date, if he wants and so forth. So once you've written down all these steps in chronological order, pick one of those steps and break it down further, this is where you really start to see the depth of the expertise that you have. So step one was figure out what kind of woman you want to meet. So you could ask questions like, what kinds of experiences do you want to have with your partner, and what kind of person would want to have those experiences with you? What kind of experiences do you not want to have, and what kind of person would give you those bad experiences? What kind of positive experiences have you had in the past that you want more of you if you need help to figure out what you want? Does Do you want a partner who wants to be a homemaker or a career woman or a business owner? Do you want a partner who wants to have kids with you, or who I'd rather stay childless? Does give them really specific questions that they can ask themselves to better understand you know what they wanted to better understand how they can go about this. And if you want to give them instructions for how to do something, make those instructions so specific that if an alien never even heard of your subject of expertise before were to read the instructions, the alien would know exactly how to do it. You don't feel like those software developers who go, okay, just click on this tab, this tab and this tab, okay, but how do I get to that tab in the first place? Don't assume that your clients know how to do the first few steps. Some of them will some of them won't. You don't want to leave that second category behind. And you can also look at what are the best practices they can use while doing this. What are some common mistakes? What are some examples you can give them of people actually doing this. And by doing going through this exercise, you can really get a clear view of just how much depth and detail you know about every single step in this entire process. And when you really break it down, every single step that goes into the process has so much nuance, so much detail, so many things that you could teach them, so many nuggets of wisdom you probably have that you might have even forgotten since it's become so second nature. I encourage you to do that exercise and remind yourself what an expert you are and come up with a huge amount of content at the same time.
 
</strong>Michael Hingson ** 28:22
Right? And then what happens? So
 
<strong>Stephanie O'Brien ** 28:27
what happens next? Of course, depends on what you're trying to accomplish. You know, if you once you've done this exercise, if you're trying to create a coaching program, you still need to figure out how you're going to deliver it, whether it's in group coaching calls one on one, a hybrid, or if you want to make a training program as opposed to a coaching program, you need to figure out how to price it, how what kind of posting software you want to use to deliver it. Those are some of the steps that come after. And of course, you need to figure out how to sell it, how to market it in a way that works for you
 
</strong>Michael Hingson ** 28:59
well. So coaches are human, like, like everyone else, at least, that's, that's the theory. And so you observed coaches having challenges. You've observed people not necessarily dealing with discovering the things that they should discover in order to be able to coach or to to progress. How do you find or how do they overcome those challenges? What do you do to help them overcome those challenges?
 
<strong>Stephanie O'Brien ** 29:31
It kind of depends what the situation is that's preventing them from progressing. So yeah, my first step would be, of course, to talk with them and figure out, Okay, what's stopping you from progressing? Is it that you feel you don't know enough to create a coaching program? In that case, let's see how we can draw out more information from you. Is it that you have too much information and you don't know which information to put in each offer because you don't want to try and shove it all in the same offer? It's just going to get cluttered, and people will feel it ripped off if they're paying for information they don't need. That might help them figure out if they. How many offers Do you want to make? What information goes into each offer if they're having trouble with time in my program, creation Made Easy. Course, the first thing I do with people is actually look at their schedule and figure out, okay, what are your priorities? What needs to be in your schedule, what can be paired out? Where can we make time to actually create your coaching program? So those are some examples of how I help people with some common challenges.
 
</strong>Michael Hingson ** 30:24
Do you find a lot of resistance people don't want to, or think they don't want to overcome the challenges because they don't really exist? Do you see a lot of that kind of challenge and that people just resist because they're really not thinking in as I put it, being introspective.
 
<strong>Stephanie O'Brien ** 30:44
I'd say one of the biggest challenges I find people run into that stops them from working with me is they want to do it on their own. And some people can do it on their own, but others wind up working on it for weeks on end. You say, Oh yeah, I'm working on figuring out this content. Then weeks later, I follow up, hey, how are you doing? I'm still working on it. We could have had it done in 60 to 90 minutes. Here, just one call with me, 60 to 90 minutes, and that could have been done. Yeah,
 
</strong>Michael Hingson ** 31:10
well, that's your expertise that brings that. And the result is that, again, people aren't thinking it through, and so the result is that they they continue to go in circles and not necessarily move to where they ought to be as quickly as they should. But at the same time, there's only so much you can do, because you can't force people to listen.
 
<strong>Stephanie O'Brien ** 31:39
Yeah, all I can do is, as with any business owner, work on getting better and better at communicating my value and helping people see why they're better off working with me.
 
</strong>Michael Hingson ** 31:47
Well, that's an interesting point. It's as much a learning experience for you, isn't it?
 
<strong>Stephanie O'Brien ** 31:55
Yeah, absolutely. Anytime you're finding that people aren't really responding here to your messaging, you need to look at your messaging or the way you're presenting it, and see, okay, Where can this be improved, and even if your messaging has been working, you know, things can shift to trends can shift. People can get overloaded on a certain amount of certain type of messaging. So you need to be prepared to adapt and to listen to people and see how their needs and their preferences are evolving.
 
</strong>Michael Hingson ** 32:19
Yeah, and I you, you bring up a really good point that I like a lot, and that is that things may be working. You may be doing something well, the question is, can you do it better? And I think that's a question that we should always be asking ourselves, can I even improve what I'm doing that takes humility to be able to ask that question. But it is still true. It's something that we should do, and that is really look at by doing this the best way I can. Can I improve it? And of course, that is something that you as a coach brings to it as well, because sometimes, if they consult with you, they can find out that you may approve of what they're doing, you may like what they're doing, but you can come up with other solutions that are even better. I love the whole idea of collaboration, and we don't. We don't see nearly as much of it as we should, and I think way too often, as you point out, people just want to do things on their own, but none of us are really an island.
 
<strong>Stephanie O'Brien ** 33:27
Yeah, I've had lots of mentors who helped me to get where I am, and I'm still learning from other people as I go, it
 
</strong>Michael Hingson ** 33:35
gets to be a real challenge. And again, you can't force people to do things that never is going to work. So you can't necessarily do that. And
 
<strong>Stephanie O'Brien ** 33:45
I hate that sales tactic where you try and force or bully someone into it, go run to the bathroom room and buy my stuff, or else you're going to be a failure in business forever. I am so over that, and if someone tries to pressure me into it, that tells me that they care more about their agenda than they care about me, and then they don't respect my boundaries in that point, their odds of making a sale pretty much hit the floor and start digging.
 
</strong>Michael Hingson ** 34:06
Yeah, you know, I learned a long time ago that people who really sell and do it well recognize that what they truly are are educators or counselors. You don't force people to do things. You need to really look at what a person needs and wants, and if you've got something to help them, then you you bring that into the conversation, but you don't, and you shouldn't force people. I've had so many situations where I sold a product and the product that I well, I should say I wanted to sell a product, but my product wouldn't necessarily do what the customer really needed. There were issues, whatever they are. So what am I to do? I could try to just continue to push our product on them, but I know that in the end, that's going to backfire. It's. Not going to work, people are then going to hate me or resent me, and they're never going to want to do business with me. So it's important to not push something that doesn't work. But I also took it a step further, more than once, which is to say, here's what will work, even though my company doesn't happen to have it, and when you really develop that level of trust by being honest with someone and pointing out this is what really works in the long run, that's going to earn you a whole lot more than you would have ever gotten any other way.
 
<strong>Stephanie O'Brien ** 35:34
Absolutely, it can make you more of a go to authority. I mean, people need something. They can come to you, even if it's not what you offer, you may not be the provider, but you know the provider, and it helps to foster good relationships with other business owners. If you have people that you know is trust and can refer to, I recently sought out a grant a person who's an expert in Grant. I've noticed her on a networking event, and I'm not really looking for a grant myself. Don't have much interest in grants at the moment, but I've had a few people for some reason, approach me and ask me, Hey, can you help me get a grant? No, not remotely. And you know, the first few times I had nobody I could even refer to, I tried to find some people who I could refer to, but couldn't really find anyone appropriate. So I finally find this one just, Oh, thank goodness you actually help people to find grants. Like these people wanted me to help them find a grant. Never mind, apply for it. Find one in first place, and I can't do that like I could learn, but I don't want to. But then here's this person who specifically teaches people how to do it, though, even though it wasn't my expertise or even something I needed, I sought her out just so I'd have that ability to refer people next time.
 
</strong>Michael Hingson ** 36:36
Well, that's pretty important to be able to do. I in my case, I'm thinking of a particular incident where we, I and a sales guy, one of my sales people, who had set up an appointment to go see a customer, and they wanted his manager to come, which was me, and we went. And I'm unusual anyway. I mean, how often do you see a blind sales guy coming in, holding a laptop projector and doing other things like that. And I actually did the presentation, and I also happened to be very technical, and so I asked a lot of questions, and learned that our product wasn't going to do what these people needed. But by the time we were done with the whole presentation, I said, and you can probably see our product won't do what you need, and here's why. But then I did, and that's the first time I really did it. I took the next step and said, but here's a company, and here's what product really will do exactly what you need, and here's why. The result of that was that two weeks later, we got a call from the same company saying we really took what you said to heart, and now we have another project. And because of everything you taught us, we know that what you have to offer is exactly what we need. Just tell us what it's going to cost, and we will order it today. We're not even going to put it on for bid, and that's what trust is all about,
 
37:59
absolutely,
 
<strong>Michael Hingson ** 38:01
and it's, and it's so exciting, but it's, it's unfortunate that all too often, people don't really look at the whole value of developing that trusting relationship, and that's got to be a volitional part of whatever you do in coaching, or anything that we do in business, or anything in our lives?
 
</strong>Stephanie O'Brien ** 38:21
Yeah, I've had too many people try and pitch me without first, building that trusted. And even if it's a free thing, like a free webinar, there's no such thing as free, yeah, even a free webinar still costs time that I won't get back. So it's like and see when COVID just comes crashing into my inbox. Pitch first that tells me they care a lot more about their agenda than they do about me, especially if it's something that's clearly in applicable, like, No, I am not going to join your group for single mothers. I've never had a kid. I mean, granted, I have this cat, and she is kind of a toddler, but I've never had the kind of kids you teach people to work with.
 
<strong>Michael Hingson ** 38:54
Yeah? So you've, you've never had kids yet.
 
</strong>Stephanie O'Brien ** 38:58
I'm not really planning to have already got cats.
 
<strong>Michael Hingson ** 39:00
Yeah? Have you gotten married? No, so you're not even in that but you've got cats. Well, that's fine. Now, when my when my wife and I got married, we decided that we were going to have kids. She was in a wheelchair her whole life, and she said that she was concerned it would have too much of a bad effect on our body. And what we decided to do, in addition to having dogs and cats, was to welcome nieces and nephews into the house, because we could kick them out at the end of the day, and that worked out
 
</strong>Stephanie O'Brien ** 39:31
really well, yeah, just hop them up on sugar and send them back. Yeah, that's what my grandparents did,
 
<strong>Michael Hingson ** 39:37
yeah. Well, worked for them, right? Yep, you seem to be surviving as a result. Well, I didn't die. Yeah, you're still you're still coaching. So that's pretty cool. Well, let me ask you this, if I can, if someone is thinking about being a coach or selling their expertise, how do they determine. Or how can you help them determine whether they're really qualified? Or how can they decide that they're qualified?
 
</strong>Stephanie O'Brien ** 40:07
I'd say the big thing is just to ask yourself, can I consistently get people results in this area? Now, obviously that depends on the other person actually doing the work to get the results. But do you know how people can get results in a specific area in a repeatable, reliable way. It could be anything from your relationships, improving your relationships, improving your health, improving your business, and it doesn't even have to be the whole journey. As long as you can help people take one significant step, you can help improve their lives, like even if you can't help a person go from single to married, if you can, say, Help married couples to stop having a specific type of argument. And for that matter, the more specific the problem you solve, the more people who have that problem. I want to see, oh, that's exactly what I need you. I don't need this generic relationship advice. I need relationship advice. I want this thing in particular, like, think about when you're, say, having a technical issue, and you want to say, let's say last night, I was looking for how to widen the navigation bar in a WordPress site, and I see all these results for you, how to improve your navigation bar, how to make a navigation bar, how to change a navigation bar. No, I just want it wider. The only result I'm interested in clicking on is how to make it wider. It's the same thing with your customers. You know, the more specific the result you can help them to get, the more the people looking for it are going to say that's exactly what I need. So don't assume that you're disqualified if you can't help them with their entire journey. Just focus on what is one big result that I can help people get. If you know how to get that, help them get that result, then you can help them to do that,
 
<strong>Michael Hingson ** 41:42
and it might also be that you do what you can do. But again, like you said about the lady who you've met who does grants, you can also get people in touch with other people who may be able to augment the successes or the results that you've already achieved, who may be able to do it better than you? So that you create essentially a teaming approach, even though each of you are working individually to help this individual? Yeah,
 
</strong>Stephanie O'Brien ** 42:10
absolutely. And you can do it kind of sequentially or concurrently. You could have someone be offer a guest module in your coaching course, if you say, you help people with nine steps out of 10, but it's one step in the middle. Isn't your expertise that you can have a guest expert come in and present in your course. Or if you help them with one step of the journey, but not the subsequent step, once they're done working with you, you can refer them to somebody else. Or if they're not ready to work with you, let's say you help people get on stages and present, but they that only really works and can be monetized if the person has something worth selling to sell. So if you meet someone who wants to get on stages but has nothing worth selling, though, you could refer them back to me, and I could get them ready for your services,
 
<strong>Michael Hingson ** 42:52
right? It's a process. And again, a lot of people don't think they're they're capable of selling. They they don't have the self worth, or don't think they have the self worth. And even the whole concept of this podcast, as I've said to many people, one of the main reasons that I love doing this is I get to show our audience members that they're more unstoppable than unstoppable than they think they are. And whenever I hear someone say, I learned this from this particular podcast, and it really showed me how I can be better than I thought I was. That doesn't get better than that. Oh yeah. And even
 
</strong>Stephanie O'Brien ** 43:35
if you're just starting out, just starting out, can actually be kind of a superpower, as I was mentioning earlier in this interview, people can get so ingrained in their own expertise, it can become so second nature. They forget what other people don't know, which can result in overly broad or vague explanations. Like I've seen some mindset coaches saying stuff like, notice what stories you're telling about the telling yourself about this situation, or notice what limiting beliefs you have well, if not, unless you're trained for that, you're not going to notice what the story or what's a limiting belief versus what's just a fact. You don't know how to tell the difference. So that's an example of how a coach who's really in their own expertise can totally forget that other people don't know how to do what they do. For someone who's just starting out and who remembers the very vividly what it's like not to know these things. It's less likely to make that mistake, more likely to be able to put themselves in the client's shoes, understand what the client does and does not know, and explain it in ways that a person who's new to this can understand. I thought to say a more seasoned coach can't do that, but there is that risk that they'll forget. So if you're just starting out, it can be just easier to relate to people who are also starting out and who are just a step behind you.
 
<strong>Michael Hingson ** 44:44
How do you teach people who are clearly experts in what they do, but who have forgotten that they weren't always experts in the people they're dealing with aren't experts? How do you teach them to go back and recognize. Recognize that and remember those things that they've clearly forgotten that would make them so much better, because they could then relate better to other people,
 
</strong>Stephanie O'Brien ** 45:08
mostly by asking questions. Do I kind of come at it from the standpoint as if I was their client? Okay, you just told me to do this, but how exactly do I do it? What are the exact steps I need to take, or what questions can you ask me to help me to figure this out. Now I basically act like I was there. We don't necessarily role play, but I do ask questions as if I was their client and didn't know how to do this thing.
 
<strong>Michael Hingson ** 45:30
Yeah. What do you do to help the person who's say, fairly new to coaching and doesn't think that they're good enough? And how do you teach them to recognize that really maybe they are or or maybe they'll discover that they're really not. But how do you how do you deal with that?
 
</strong>Stephanie O'Brien ** 45:50
Um, I take one of the things I do is I take them through that exercise I did earlier with you. Write out the list of steps you take. Break it down into sub steps. I often remind them how being new can be a superpower. I also invite them to look at the results they've gotten for themselves and other people in the past. Have you healed this issue in yourself? Have you helped yourself to lose weight? Have you helped yourself to raise your kids better? Have you helped yourself to improve your health? Or have you helped other people? Is this something that other people come to you for advice, and have those other people gotten results from working with you. Now, if you've never really gotten results for yourself or for other people, then you might want to make sure that you're able to actually get those results before try to teach people, because if you don't know how to get the result, then you're really not qualified to coach but if you can get the result, then you know how you got the result and can replicate that process with other people, then you are ready to coach people. You are ready to help them to do what you know how to do. One of
 
<strong>Michael Hingson ** 46:46
the things that I have always done when I hire new sales people, or even today, when I'm talking to people who are fairly new and something that they've decided to explore, take at least a year and be a student. You should always be a student, but especially for the first year, play the student card. Don't hesitate to ask questions. Don't hesitate even to ask your customer questions, because the more you ask, the more you'll learn. Because mostly people really want you to succeed, and they want to succeed, and you're bringing something to the party, you may need to figure out what it is, but if you start by being a student, then you're really at least half the way there to figuring it all out.
 
</strong>Stephanie O'Brien ** 47:35
Yeah, absolutely. And you know, having a podcast can be good for that. You can interview people and get there to share all this free information, and they get exposure. You get free information, you get content to share with your audience. It's a great way to open doors.
 
<strong>Michael Hingson ** 47:49
Well, it's true, and you know, in the it works both ways, because hopefully, for example, when I ask questions or we're talking about different subjects, hopefully you get something out of it too, and that's, that's what makes it really fair,
 
</strong>Speaker 1 ** 48:05
that's important to have win wins, yeah,
 
<strong>Michael Hingson ** 48:08
well, so clearly, you know, we're dealing with a lot of different kinds of environments, and you're dealing With a lot of people. What about the person who doesn't think they have the expertise and so they're reluctant to charge more or charge what they should be charging? I think I probably know the answer to this, but I'm going to, you know, ask anyway, what do you how do you help those people recognize, let's assume, that they do have the expertise to expertise, but they don't think they do.
 
</strong>Stephanie O'Brien ** 48:44
One thing I can help them to do is look at the results they get and see just how valuable it is for their clients. So for example, let's say you help somebody to sleep better at night and have more energy. Obviously, there are health benefits for that. Here, you are less likely to have diseases. You're less likely to get into a car crash because you were groggy. You're probably going to have a better immune system the breakdown. I could break it down by the various categories of life. What are the benefits in their health, of course, in their relationships, if they have more energy, if they're less cranky, if they're in a better mood, they'll be more pleasant to be around people who want to be around them more they'll probably have better relationships with their kid, their friends, their spouse, their boss, their clients, their coworkers, and understand relationships that's healthy. And also look at time. How much time are they wasting on doing things slow, hard way because they're groggy and brain foggy and unable to work well? Yeah, I encourage you to look at every different area of your life that it the client's problem is affecting and that would be affected positively by the solution you give. I think this will help remind you just how valuable your solution really is. And if you're not completely sure that you can help people to get results, you know, look at the results you've gotten for yourself. Look at the results you've gotten for others. If you. Do have a good track record of getting results, then you know that's the site that you already have proof that you can if you don't have a history of getting results, then you need to work on developing your skill set learning systems that can get results consistently, or look at some other area of your life where you've already gotten results. But yeah, the important thing is that you need to be able to get results. And of course, you do have to also be realistic about okay, you can teach people how to get these results. You can also do things with them to help maximize the chances that they actually do the things you're teaching them and thus get results. But you do have to recognize that some people are going to choose not to do the things, and they will therefore not get the results. So as long as you know that if your system is followed and will get results, you've done your part, the rest is also on them.
 
<strong>Michael Hingson ** 50:47
Yeah, and a lot of times they may not get results, and who knows specifically why, but it's really important that they understand why they're not getting results. And maybe it is only, and I don't want to mitigate it, but it's only they don't have the confidence to ask, or they don't have the confidence to to reach out to help somebody get the results, which is also part of what they need to work on.
 
</strong>Stephanie O'Brien ** 51:14
Yeah, one thing coach that I like did, instead of just asking, do you hold He did ask, Do you have any questions? But if the people on he was coaching with didn't in his group called, didn't have any questions, he'd ask them to give an update. You know, what were you working on this week? What results were you trying to get? What results did you get? And this often resulted in him finding things to coach on that the person hadn't thought to ask. So, yeah, it's important to check in with your clients to see what kind of results they're getting, what kind of results they're not getting, and if they're not getting results, then explore that with them. You know, why are you not getting results? What did you do the action steps? Okay, if so, did you do them right? Did you do them wrong? If they didn't do the action steps, why not? And how can we adjust your schedule so that you actually can fit them in? What kind of resistance is there against doing these action steps, and how can we clear that resistance? That's really important to stay in touch with your clients and to get consistent updates on what milestones they are or are not hitting and why they are not are not hitting them, and be be prepared to address those underlying issues. Because often, while you're working on doing something, questions will come up that you didn't think you had earlier. You you discover nuances to it that you didn't know about, or you'll meet mental resistance that you didn't realize you were going to have.
 
<strong>Michael Hingson ** 52:29
Part of it, though, is also the art of asking questions and the art of asking the right questions. I, for example, really don't like to ask yes or no questions, closed ended questions, if you will, because you don't learn much that way. And so that was also one of the things that I did with the customer we mentioned earlier. I'll always ask open ended questions, because I really want to get not only the information that they they have that I feel is important for me to have, but I also get to know them a lot better. When I ask open ended questions and get them to really give me a detailed response, I'll learn a lot about them as well, and I think that's extremely important.
 
53:12
Now that makes total sense,
 
</strong>Michael Hingson ** 53:15
yeah, because it's it's so important to be able to ask tell me more about this. Or what is it that you find doesn't really work here? Or why do you like that? And really get questions that will make people think that also helps keep me alert when I when I keep thinking of questions. So it works both ways.
 
<strong>Stephanie O'Brien ** 53:43
Yeah, I'd say the ability to ask the right questions is one of the most important things for a coach.
 
</strong>Michael Hingson ** 53:47
Yeah, and if you don't necessarily know the right question, again, asking some open ended questions, and sometimes you might even want to say, what else is there that you want to tell me about this, or tell me more about this, so that you get people to offer information? And I've been in situations where I wasn't sure what to ask, but I can always ask something that will get people to offer more, that will help me think about, oh, I need to ask about this. Yeah.
 
<strong>Stephanie O'Brien ** 54:18
And you could kind of write a list of the pieces of information that you need to know about your clients you know, like, say, going back to that relationship coach, example, the piece of things that you need to know in order to help someone find their ideal soul. They do. Does this person want to have kids or not? Does this person want to have a stay at home spouse or a career spouse? What are the things that you need to know as the coach, and then that'll help you to know what to find
 
</strong>Michael Hingson ** 54:44
for sure. And it's an evolving list,
 
<strong>Stephanie O'Brien ** 54:47
absolutely write down. And if you have your frequently asked questions, write those down,
 
</strong>Michael Hingson ** 54:52
yeah, and be willing to add it, add to it and take away from it, depending on what what works, what about the other end of. The spectrum, the person who is extremely passionate about so many things, how do you get them or how do you help them focus so that they're not all over the map?
 
<strong>Stephanie O'Brien ** 55:10
Well, one extremely important thing I found, both as a coach and as a client, is you want to focus on one result for each show product. If you have multiple related results that all tie into the same thing. Like, say, the results could be that you're a better communicator, you're a more emotionally stable and you lead and marry the partner of your dreams. Those kind of all tie together into the single result. But to give you an example of someone doing it wrong, I was once the client of someone who was offering a book publishing coaching. What I wanted at the time was to learn how to market fiction. Because, of course, the usual non fiction marketing stuff, here's the problem you solve, here's the solution and outcome you give, doesn't apply so much to novels. So I wanted to learn how to market novels. Well, the vast majority of this course, which was sold to me as a way to market novels, was about how to outsource the writing of and market non fiction books totally inapplicable at the time. In fact, the outsourcing of the writing is still inapplicable. So I didn't feel like I got more value. I felt ripped off. I felt like I should have paid a fraction of the price and received a fraction of the information instead of paying a bunch of money for stuff I didn't even want to know. So focus on a specific result for a specific type of person, and you can always make multiple different offers. You like Chicken Soup for the Soul. You buy things for all sorts of different demographics. You can make different offers for different different demographics, but focus each offer on solving a specific problem. That way people can see, okay, that one is exactly applicable to me. Instead of looking at that and going, a third of this is applicable to me, but the rest isn't, so I'm going to go find something where it's all applicable.
 
</strong>Michael Hingson ** 56:47
Yeah, and it is so unfortunate when when you when you see some of that, and I know exactly what you're what you're talking about, and it's really so sad when something gets misrepresented. I know in the books that I've written, I love collaboration, so I've written three non fiction books, and in all three cases, I worked with someone else, and we both were contributors to the book, but it was ultimately really my subjects, as you pointing out, somebody can't really be outsourced to do that. But by the same token, bringing someone else into it, actually, in all three cases, enhanced the book a lot. They had expertise that I didn't have, or they brought a different perspective. And I think that that always made things stronger. Yeah,
 
<strong>Stephanie O'Brien ** 57:41
it's great that you found great collaboration partners,
 
</strong>Michael Hingson ** 57:45
yeah, and it worked out really well. So I can't complain about that a whole lot. It was one of those wonderful blessings. And I don't know if that would for me work with fiction, but I don't know what James Patterson seems to write a lot of books with, with collaboration or whatever. So who knows, but it's one of those things to to investigate. Well, let's get to the really serious question of the day. How many cats do you have
 
<strong>Stephanie O'Brien ** 58:10
at the moment? Two, though, at our peak, we had six.
 
</strong>Michael Hingson ** 58:13
Oh gosh, we used to have two cats. They were sisters, and then one passed away. One died at the age of nine of cancer, and then the other one lived to be over 18. But it was fun to have two sisters. Oh, they were characters.
 
<strong>Stephanie O'Brien ** 58:30
Oh, okay. They have so much personality. And so it touched different personalities. You know, one of mine is really brash and rebellious and headstrong, and the other is such a delicate little princess.
 
</strong>Michael Hingson ** 58:41
Well, when we had the two there were Callie and smudge. Smudge was a little gray smudge. And one day, and Karen saw this happening, smudge was in the closet, and Callie was looking for her, and smudge figured that out, and was quiet. Callie comes into the room and is meowing, and smudge isn't responding. And I think Callie even looked in the closet but didn't see smudge, because smudge was hiding. Callie walks away, smudge makes a noise, and Callie comes back and looks a little bit more. This went on for about five minutes, and suddenly, Callie goes into the closet, and smudge just jumped on her and bombed her. It was so funny. Clearly it was a planned attack.
 
59:33
Well, they are ambush predators.
 
<strong>Michael Hingson ** 59:36
Yeah, they are well, you know, as there is there anything else that you would like to offer suggestions to people, maybe, who are thinking of coaching, or who may be looking for a coach, some ideas of things that people ought to do to help that process along?
 
</strong>Stephanie O'Brien ** 59:54
I've actually got a gift, if that's okay with you. Sure. It's a free downloadable PDF called How to. Pick a coaching topic that sells it basically walks you through the process of exploring what you might have to offer as a coach, what topics you can teach on, and then actually making connections with the people who might be interested in that kind of coaching, building relationships with them in a way that's organic and genuine and creates actual connections, instead of just being that weirdo who comes pitch first into their inbox. And I feel you to ask the right questions, to learn, what are their what are what are the problems they're facing? What do they need to overcome those problems? What are the outcomes that they want, and what do they need to achieve that? Why is it important for them to do this too? Why would why do they want to work with you so it helps you to really, you know, build those relationships and get the information you need to create a coaching program that's tailored to the needs that your ideal clients actually have that link for that will be
 
<strong>Michael Hingson ** 1:00:47
included in the show how do people get that?
 
</strong>Stephanie O'Brien ** 1:00:50
Yeah, I really linked for it in the show notes, right the description of the video or the Okay, so, yeah, I'll send you that link and we'll have it in the show notes. Great.
 
<strong>Michael Hingson ** 1:01:01
That would be great, and I hope people will take advantage of it and use it, and that they will also decide that they want to take advantage of your expertise and deal with some of your your coaching endeavors. How do people reach out to you?
 
</strong>Stephanie O'Brien ** 1:01:19
Well, my email is Stephanie at coach client <a href="http://connection.com" rel="nofollow">connection.com</a> and if you go to my website, www, dot coach client <a href="http://connection.com" rel="nofollow">connection.com</a>, if you go to the contact page, you can see how to email me, how to book call via my Calendly and links to my social media. So you can just pick the method that works best for
 
<strong>Michael Hingson ** 1:01:36
you cool well, I hope people will do that. I hope people will recognize the value that you bring, and they will reach out to you. I assume you you coach all over the world, essentially, virtually, probably,
 
</strong>Stephanie O'Brien ** 1:01:48
yeah, as long as you, as long as we both speak English, so I can coach you both speak English and have an internet connection, very important. Yeah,
 
<strong>Michael Hingson ** 1:01:56
probably both of those are valuable, you know, so you don't speak any other languages besides English and cat,
 
</strong>Stephanie O'Brien ** 1:02:03
I know a little bit of Japanese, but little enough that trying to have a conversation would be like trying to run a restaurant with just a few ingredients. If I'm literally lucky, the dish being ordered only takes the few ingredients I have. More likely I've got like half the ingredients or less.
 
<strong>Michael Hingson ** 1:02:16
Yeah, I took a year of Japanese in college, so I feel I'm probably somewhat the same way, but, but that's okay. Well, I want to thank you for being here, and I also want to thank all of you for listening today and or watching. I just learned that somebody's throwing around a statistic that 40% of all people like to watch podcasts, and so that's why we're up on YouTube. I don't know about that statistic, but it is growing because people like to watch things. That's okay. I'm always tolerant and loving of my sighted friends, so I won't watch it, but they do, and that's okay anyway. We want to thank you all for being here and for participating as an audience with us. Love to hear what you think, and I know that Stephanie would also like to hear what you you have to say. So please reach out to her, and you can reach out to me by emailing me up, Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love to get a five star rating from you. I really appreciate you doing that. We value very much the things that you say, and we hope that you like us well enough to give us five star ratings, also for all of you, and Stephanie you as well. If any of you know of other people who ought to be guests on our podcast, love to hear about them. From you, introduce us. We're always looking for more people to help us all establish a better, unstoppable mindset. So again, Stephanie, for you really glad that you were here. Really appreciate it, and thank you for your time and for being here with us,
 
</strong>Stephanie O'Brien ** 1:04:02
you're very welcome. Thank you so much for having me. For those of you watching this, I'd love to hear from you soon. Hope you all have a wonderful day.
 
**Michael Hingson ** 1:04:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Coach Client Connector with Stephanie O’Brien</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/51eef177-d042-4743-acb3-a70684e48aea.mp3?source=rss&amp;ext=asset.mp3" length="24825719" type="audio/mpeg" />
<itunes:episode>354</itunes:episode>
</item>
<item><title>Episode 353 – Unstoppable Comedian with Greg Schwem</title>
<guid isPermaLink="false">https://pinecast.com/guid/3259d5d8-15af-4996-9a8c-ffd95427838e</guid>
<pubDate>Tue, 15 Jul 2025 10:00:59 -0000</pubDate>

<itunes:duration>01:09:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/05a4f4dc-0e67-4e10-8f19-e12dcc3abd3a/UM353-Greg_Schwem-Coverart.jpg" />
<description><![CDATA[<p>You are in for a real treat on this episode. My guest this time is Greg Schwem. Greg is a corporate comedian. What is a corporate comedian? You probably can imagine that his work has to do with corporations, and you would be right. Greg will explain much better than I can. Mr. Schwem began his career as a TV journalist but eventually decided to take up what he really wanted to do, be a comedian. The story of how he evolved is quite fascinating by any standard.</p>
<p>Greg has done comedy professionally since 1989. He speaks today mostly to corporate audiences. He will tell us how he does his work. It is quite interesting to hear how he has learned to relate to his audiences. As you will discover as Greg and I talk, we often work in the same way to learn about our audiences and thus how we get to relate to them.</p>
<p>Greg has written three books. His latest one is entitled “Turning Gut Punches into Punch Lines: A Comedian’s Journey Through Cancer, Divorce and Other Hilarious Stuff”. As Greg says, “Don’t worry, it’s not one of those whiny, ‘woe is me,’ self- serving books. Instead, it’s a hilarious account of me living the words I’ve been preaching to my audiences: You can always find humor in every situation, even the tough ones.</p>
<p>Greg offers many interesting observations as he discusses his career and how he works. I think we all can find significant lessons we can use from his remarks.</p>
<p><strong>About the Guest:</strong></p>
<p>Hi! I’m Greg Schwem. a Chicago-based business humor speaker and MC who HuffPost calls “Your boss’s favorite comedian.” I’ve traveled the world providing clean, customized laughs to clients such as Microsoft, IBM, McDonald’s and even the CIA. I also write the bi-weekly Humor Hotel column for the Chicago Tribune syndicate.</p>
<p>I believe every corporate event needs humor. As I often tell clients, “When times are good, people want to laugh. When times are bad, people need to laugh.” One Fortune 500 client summed things up perfectly, saying “You were fantastic and just what everybody needed during these times.”</p>
<p>In September 2024 I released my third and most personal book, Turning Gut Punches into Punch Lines: A Comedian’s Journey Through Cancer, Divorce and Other Hilarious Stuff. Don’t worry, it’s not one of those whiny, “woe is me,” self-serving books. Instead, it’s a hilarious account of me living the words I’ve been preaching to my audiences: You can always find humor in every situation, even the tough ones. You can pick up a copy at Amazon or select book stores.</p>
<p><strong>Ways to connect with Greg:</strong></p>
<p><strong>Website:</strong> <a href="http://www.gregschwem.com" rel="nofollow">www.gregschwem.com</a>
<strong>YouTube:</strong> <a href="http://www.youtube.com/gregschwem" rel="nofollow">www.youtube.com/gregschwem</a>
<strong>LinkedIn</strong> <a href="http://www.linkedin.com/in/gregschwem" rel="nofollow">www.linkedin.com/in/gregschwem</a>
<strong>Instagram:</strong> <a href="http://www.instagram.com/gregschwem" rel="nofollow">www.instagram.com/gregschwem</a>
<strong>X:</strong> <a href="http://www.x.com/gregschwem" rel="nofollow">www.x.com/gregschwem</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Hi everyone, and welcome to unstoppable mindset. Today we are going to definitely have some fun. I'll tell you about our guests in a moment, but first, I want to tell you about me. That'll take an hour or so. I am Michael Hingson, your host, and you're listening to unstoppable mindset where inclusion, diversity and the unexpected meet. And I don't know, we may get inclusion or diversity into this, but our guest is Greg Schwem. Greg used to be a TV reporter, now he's a comedian, not sure which is funnier, but given some of the reporters I've seen on TV, they really should go into tonight club business. But anyway, Greg, I want to welcome you to unstoppable mindset. We're really glad you're here. I really appreciate you being here and taking the time
 
<strong>Greg Schwem ** 02:04
Well, Michael, it is an honor to be included on your show. I'm really looking forward to the next hour of conversation. I
 
</strong>Speaker 1 ** 02:10
told Greg a little while ago, one of my major life ambitions that I never got to do was to go to a Don Rickles concert and sit in the front row so that hopefully he would pick on me, so that I could say, Yeah, I saw you once on TV, and I haven't been able to see since. What do you think of that? You hockey puck, but I never got to do it. So very disappointed. But everybody has bucket list moments, everybody has, but they don't get around to I'm sorry. Yeah, I know. Well, the other one is, I love to pick on Mike Wallace. I did a radio show for six years opposite him in 60 minutes, and I always love to say that Wallace really had criminal tendencies, because he started out being an announcer in radio and he announced things like The Green Hornet and the Sky King and other shows where they had a lot of criminals. So I just figured he had to be associated with criminals somewhere in his life. Of course, everybody picked on him, and he had broad shoulders. And I again, I regret I never got to to meet him, which is sort of disappointing. But I did get to meet Peter Falk. That was kind of fun.
 
<strong>Greg Schwem ** 03:15
Mike Wallace to Peter Falk. Nice transition there. I know.
 
</strong>Michael Hingson ** 03:21
Well I am really glad you're with us. So why don't we start? We'll start with the serious part. Why don't you tell us, kind of about the early Greg schwim and growing up and all that sort of stuff, just to set the stage, as it were,
 
<strong>Greg Schwem ** 03:34
how far back you want to go? You want to go back to Little League, or you want to
 
</strong>Speaker 1 ** 03:37
just, oh, start at the beginning, a long time ago, right? I was a
 
<strong>Greg Schwem ** 03:41
very strange child. No, I you. You obviously introduced me as a as a comedian, and that is my full time job. And you also said that I was a former journalist, and that is my professional career. Yes, I went from, as I always like to say, I went from depressing people all day long, to making them laugh. And that's, that's kind of what I did. I always did want to be I majored in Journalism at Northwestern University, good journalism school. Originally, I always wanted to be a television reporter. That was as a professional career I was, I dabbled in comedy. Started when I was 16. That is the first time I ever got on stage at my school, my high school, and then at a comedy club. I was there one of the first comedy clubs in Chicago, a place called the comedy cottage. It was in the suburb of beautiful, beautiful suburb of Rosemont, Illinois, and they were one of the very, very first full time comedy clubs in the nation. And as a 16 year old kid, I actually got on stage and did five minutes here and five minutes there. And thought I was, I was hot stuff, but I never, ever thought I would do it for a living. I thought comedy would always be just a hobby. And I. Especially when I went to college, and I thought, okay, Northwestern is pretty good school, pretty expensive school. I should actually use my degree. And I did. I moved down to Florida, wrote for a newspaper called The Palm Beach post, which, don't let that title fool you. It's Palm Beach was a very small segment of of the area that it was, that it served, but I did comedy on the side, and just because I moved down there, I didn't know anybody, so I hung out at comedy clubs just to have something to do. And little by little, comedy in the late 80s, it exploded. Exploded. There were suddenly clubs popping up everywhere, and you were starting to get to know guys that were doing these clubs and were starting to get recognition for just being comedians. And one of them opened up a very, very good Club opened up about 10 minutes from my apartment in West Palm Beach, and I hung out there and started to get more stage time, and eventually started to realize at the same time that I was getting better as a comedian, I was becoming more disillusioned as a journalist in terms of what my bosses wanted me to report on and the tone they wanted me to use. And I just decided that I would I would just never be able to live with myself if I didn't try it, if I didn't take the the plunge into comedy, and that's what I did in 1989 and I've been doing it ever since. And my career has gone in multiple directions, as I think it needs to. If you're going to be in show business and sustain a career in show business, you have to wear a lot of different hats, which I feel like I've done.
 
</strong>Michael Hingson ** 06:40
So tell me more about that. What does that mean exactly?
 
<strong>Greg Schwem ** 06:43
Well, I mean, I started out as a what you would pretty much if somebody said, If you heard somebody say, I'm a comedian, they would envision some guy that just went to comedy clubs all the time, and that's what I did. I was just a guy that traveled by car all over the Midwest and the Southeast primarily, and did comedy clubs, but I quickly realized that was kind of a going nowhere way to attack it, to do comedy unless you were incredibly lucky, because there were so many guys doing it and so many clubs, and I just didn't see a future in it, and I felt like I had to separate myself from the pack a little bit. And I was living in Chicago, which is where I'm from, and still, still exist. Still reside in Chicago, and I started to get involved with a company that did live trade show presentations. So if you've ever been on a trade show floor and you see people, they're mostly actors and actresses that wear a headset and deliver a spiel, a pitch, like every, every twice an hour, about some company, some new product, and so forth. And I did that, and I started to write material about what I was seeing on trade show floors and putting it into my stand up act, stuff about business, stuff about technology, because I was Hawking a lot of new computers and things like that. This was the mid 90s when technology was exploding, and I started to put this into my stand up act. And then I'd have people come up to me afterwards and say, hey, you know those jokes you did about computers and tech support, if you could come down to our office, you know, we're having a golf tournament, we're having a Christmas party, we would love to hear that material. And little by little, I started transitioning my act into doing shows for the corporate market. I hooked up with a corporate agent, or the corporate agent heard about me, and started to open a lot of doors for me in terms of working for very large corporations, and that's pretty much what I've been doing. I stopped working clubs, and I transitioned, instead of being a comedian, I became a corporate humor speaker. And that's what I do, primarily to this day, is to speak at business conferences. Just kind of get people to loosen up, get them to laugh about what they do all day without without making it sound like I'm belittling what they do. And also when I'm not doing that, I work about eight to 10 weeks a year on cruise ships, performing for cruise audiences. So that's a nice getaway.
 
</strong>Speaker 1 ** 09:18
It's interesting since I mentioned Don Rickles earlier, years ago, I saw an interview that he did with Donahue, and one of the things that Don Rickles said, and after he said it, I thought about it. He said, I really don't want to pick on anyone who's going to be offended by me picking on them. He said, I try to watch really carefully, so that if it looks like somebody's getting offended, I'll leave them alone, because that's not what this is all about. It isn't about abusing people. It's about trying to get people to have fun, and if somebody's offended, I don't want to to pick on them, and I've heard a number of albums and other things with him and just. Noticed that that was really true. He wouldn't pick on someone unless they could take it and had a lot of fun with it. And I thought that was absolutely interesting, because that certainly wasn't, of course, the rep that he had and no, but it was
 
<strong>Greg Schwem ** 10:16
true. It is, and it doesn't take long to see as a as a comedian, when you're looking at an audience member and you're talking to them, it, you can tell very quickly, Are they enjoying this? Are they enjoying being the center of attention? A lot of people are, or are they uncomfortable with it? Now, I don't know that going in. I mean, I you know, of course. And again, that's a very small portion of my show is to talk to the audience, but it is something particularly today. I think audiences want to be more involved. I think they enjoy you talk you. Some of these, the new comedians in their 20s and 30s and so forth. Them, some of them are doing nothing, but what they call crowd work. So they're just doing 45 minutes of talking to the audience, which can be good and can be rough too, because you're working without a net. But I'm happy to give an audience a little bit of that. But I also have a lot of stuff that I want to say too. I mean, I work very hard coming up with material and and refining it, and I want to talk about what's going on in my life, too. So I don't want the audience to be the entire show, right?
 
</strong>Speaker 1 ** 11:26
And and they shouldn't be, because it isn't about that. But at the same time, it is nice to involve them. I find that as a keynote and public speaker, I find that true as well, though, is that audiences do like to be involved. And I do some things right at the outset of most talks to involve people, and also in involving them. I want to get them to last so that I start to draw them in, because later, when I tell the September 11 story, which isn't really a humorous thing. Directly,
 
<strong>Greg Schwem ** 12:04
i know i Good luck. I'm spinning 911 to make it I don't think I've ever heard anybody say, by the way, I was trapped in a building. Stick with me. It's kind of cute. It's got a funny ending. And
 
</strong>Speaker 1 ** 12:20
that's right, and it is hard I can, I can say humorous things along the way in telling the story, but, sure, right, but, but clearly it's not a story that, in of itself, is humorous. But what I realized over the years, and it's really dawned on me in the last four or five years is we now have a whole generation of people who have absolutely no memory of September 11 because they were children or they weren't even born yet. And I believe that my job is to not only talk about it, but literally to draw them into the building and have them walk down the stairs with me, and I have to be descriptive in a very positive way, so that they really are part of what's going on. And the reality is that I do hear people or people come up and say, we were with you when you were going down the stairs. And I think that's my job, because the reality is that we've got to get people to understand there are lessons to be learned from September 11, right? And the only real way to do that is to attract the audience and bring them in. And I think probably mostly, I'm in a better position to do that than most people, because I'm kind of a curious soul, being blind and all that, but it allows me to to draw them in and and it's fun to do that, actually. And I, and
 
<strong>Greg Schwem ** 13:52
I gotta believe, I mean, obviously I wasn't there, Michael, but I gotta believe there were moments of humor in people, a bunch of people going down the stairs. Sure, me, you put people get it's like, it's like when a bunch of people are in an elevator together, you know, I mean, there's I, when I look around and I try to find something humorous in a crowded and it's probably the same thing now, obviously it, you know, you got out in time. But I and, you know, don't that's the hotel phone, which I just hung up so but I think that I can totally see where you're going from, where, if you're if you're talking to people who have no recollection of this, have no memory where you're basically educating them on the whole event. I think you then you have the opportunity to tell the story in whatever way you see fit. And I think that however you choose to do it is there's no wrong way to do it, I guess is what I'm trying to get at.
 
</strong>Speaker 1 ** 14:55
Well, yeah, I think the wrong way is to be two. Graphic and morbid and morbid, but one of the things that I talk about, for example, is that a colleague of mine who was with me, David Frank, at about the 50th floor, suddenly said, Mike, we're going to die. We're not going to make it out of here. And as as I tell the audience, typically, I as as you heard my introduction at the beginning, I have a secondary teaching credential. And one of the things that you probably don't know about teachers is that there's a secret course that every teacher takes called Voice 101, how to yell at students and and so what I tell people is that when David said that, I just said in my best teacher voice, stop it, David, if Roselle and I can go down these stairs, so can you. And he told me later that that brought him out of his funk, and he ended up walking a floor below me and shouting up to me everything he saw. And it was just mainly, everything is clear, like I'm on floor 48 he's on 47/47 floor. Everything is good here, and what I have done for the past several years in telling that part of the story is to say David, in reality, probably did more to keep people calm and focused as we went down the stairs than anyone else, because anyone within the sound of his voice heard someone who was focused and sounded okay. You know, hey, I'm on the 44th floor. This is where the Port Authority cafeteria is not stopping. And it it helps people understand that we all had to do what we could to keep everyone from not panicking. And it almost happened a few times that people did, but we worked at it. But the i The idea is that it helps draw people in, and I think that's so important to do for my particular story is to draw them in and have them walk down the stairs with me, which is what I do, absolutely, yeah, yeah. Now I'm curious about something that keeps coming up. I hear it every so often, public speaker, Speaker experts and people who are supposedly the great gurus of public speaking say you shouldn't really start out with a joke. And I've heard that so often, and I'm going give me a break. Well, I think, I think it depends, yeah, I think
 
<strong>Greg Schwem ** 17:33
there's two schools of thought to that. I think if you're going to start out with a joke, it better be a really good one, or something that you either has been battle tested, because if it doesn't work now, you, you know, if you're hoping for a big laugh, now you're saying, Well, you're a comedian, what do you do? You know, I mean, I, I even, I just sort of work my way into it a little bit. Yeah, and I'm a comedian, so, and, you know, it's funny, Michael, I will get, I will get. I've had CEOs before say to me, Hey, you know, I've got to give this presentation next week. Give me a joke I can tell to everybody. And I always decline. I always it's like, I don't need that kind of pressure. And it's like, I can, I can, I can tell you a funny joke, but,
 
</strong>Michael Hingson ** 18:22
but you telling the
 
<strong>Greg Schwem ** 18:23
work? Yeah, deliver it. You know, I can't deliver it for you. Yeah? And I think that's what I also, you know, on that note, I've never been a big fan of Stand Up Comedy classes, and you see them all popping up all over the place. Now, a lot of comedy clubs will have them, and usually the you take the class, and the carrot at the end is you get to do five minutes at a comedy club right now, if that is your goal, if you're somebody who always like, Gosh, I wonder what it would like be like to stand up on stage and and be a comedian for five minutes. That's something I really like to try. By all means, take the class, all right. But if you think that you're going to take this class and you're going to emerge a much funnier person, like all of a sudden you you weren't funny, but now you are, don't take the class, yeah? And I think, sadly, I think that a lot of people sign up for these classes thinking the latter, thinking that they will all of a sudden become, you know, a comedian. And it doesn't work that way. I'm sorry you cannot teach unfunny people to be funny. Yeah, some of us have the gift of it, and some of us don't. Some of us are really good with our hands, and just know how to build stuff and how to look at things and say, I can do that. And some of us, myself included, definitely do not. You know, I think you can teach people to be more comfortable, more comfortable in front of an audience and. Correct. I think that is definitely a teachable thing, but I don't think that you can teach people to be funnier
 
</strong>Speaker 1 ** 20:10
and funnier, and I agree with that. I tend to be amazed when I keep hearing that one of the top fears in our world is getting up in front of an audience and talking with them, because people really don't understand that audiences, whatever you're doing, want you to succeed, and they're not against you, but we have just conditioned ourselves collectively that speaking is something to be afraid of?
 
<strong>Greg Schwem ** 20:41
Yes, I think, though it's, I'm sure, that fear, though, of getting up in front of people has only probably been exacerbated and been made more intense because now everybody in the audience has a cell phone and to and to be looking out at people and to see them on their phones. Yeah, you're and yet, you prepped all day long. You've been nervous. You've been you probably didn't sleep the night before. If you're one of these people who are afraid of speaking in public, yeah, and then to see people on their phones. You know, it used to bother me. It doesn't anymore, because it's just the society we live in. I just, I wish, I wish people could put their phones down and just enjoy laughing for 45 minutes. But unfortunately, our society can't do that anymore, so I just hope that I can get most of them to stop looking at it.
 
</strong>Speaker 1 ** 21:32
I don't make any comments about it at the beginning, but I have, on a number of occasions, been delivering a speech, and I hear a cell phone ring, and I'll stop and go, Hello. And I don't know for sure what the person with the cell phone does, but by the same token, you know they really shouldn't be on their phone and and it works out, okay, nobody's ever complained about it. And when I just say hello, or I'll go Hello, you don't say, you know, and things like that, but, but I don't, I don't prolong it. I'll just go back to what I was talking about. But I remember, when I lived in New Jersey, Sandy Duncan was Peter Pan in New York. One night she was flying over the audience, and there was somebody on his cell phone, and she happened to be going near him, and she just kicked the phone out of his hand. And I think that's one of the things that started Broadway in saying, if you have a cell phone, turn it off. And those are the announcements that you hear at the beginning of any Broadway performance today.
 
<strong>Greg Schwem ** 22:39
Unfortunately, people don't abide by that. I know you're still hearing cell phones go off, yeah, you know, in Broadway productions at the opera or wherever, so people just can't and there you go. There that just shows you're fighting a losing battle.
 
</strong>Speaker 1 ** 22:53
Yeah, it's just one of those things, and you got to cope with it.
 
<strong>Greg Schwem ** 22:58
What on that note, though, there was, I will say, if I can interrupt real quick, there was one show I did where nobody had their phone. It was a few years ago. I spoke at the CIA. I spoke for some employees of the CIA. And this might, this might freak people out, because you think, how is it that America's covert intelligence agency, you think they would be on their phones all the time. No, if you work there, you cannot have your phone on you. And so I had an audience of about 300 people who I had their total attention because there was no other way to they had no choice but to listen to me, and it was wonderful. It was just a great show, and I it was just so refreshing. Yeah,
 
</strong>Speaker 1 ** 23:52
and mostly I don't hear cell phones, but they do come up from time to time. And if they do, then you know it happens. Now my one of my favorite stories is I once spoke in Maryland at the Department of Defense, which anybody who knows anything knows that's the National Security Agency, but they call it the Department of Defense, as if we don't know. And my favorite story is that I had, at the time, a micro cassette recorder, and it died that morning before I traveled to Fort Meade, and I forgot to just throw it away, and it was in my briefcase. So I got to the fort, they searched, apparently, didn't find it, but on the way out, someone found it. They had to get a bird Colonel to come to decide what to do with it. I said, throw it away. And they said, No, we can't do that. It's yours. And they they decided it didn't work, and they let me take it and I threw it away. But it was so, so funny to to be at the fort and see everybody running around crazy. See, what do we do with this micro cassette recorder? This guy's been here for an hour. Yeah. So it's it. You know, all sorts of things happen. What do you think about you know, there's a lot of discussion about comedians who use a lot of foul language in their shows, and then there are those who don't, and people seem to like the shock value of that.
 
<strong>Greg Schwem ** 25:25
Yeah, I'm very old school in that. I guess my short answer is, No, I've never, ever been one of those comedians. Ever I do a clean show, I actually learned my lesson very early on. I think I think that I think comedians tend to swear because when they first start out, out of nerves, because I will tell you that profanity does get laughter. And I've always said, if you want to, if you want to experiment on that, have a comedian write a joke, and let's say he's got two shows that night. Let's say he's got an eight o'clock show and a 10 o'clock show. So let's say he does the joke in the eight o'clock and it's, you know, the cadence is bumper, bump up, bump up, bump up, punch line. Okay, now let's and let's see how that plays. Now let's now he does the 10 o'clock show and it's bumper, bump up, bump up F and Okay, yeah, I pretty much guarantee you the 10 o'clock show will get a bigger laugh. Okay? Because he's sort of, it's like the audience is programmed like, oh, okay, we're supposed to laugh at that now. And I think a lot of comedians think, Aha, I have just discovered how to be successful as a comedian. I will just insert the F word in front of every punch line, and you can kind of tell what comedians do that and what comedians I mean. I am fine with foul language, but have some jokes in there too. Don't make them. Don't make the foul word, the joke, the joke, right? And I can say another thing nobody has ever said to me, I cannot hire you because you're too clean. I've never gotten that. And all the years I've been doing this, and I know there's lots of comedians who who do work blue, who have said, you know, who have been turned down for that very reason. So I believe, if you're a comedian, the only way to get better is to work any place that will have you. Yeah, and you can't, so you might as well work clean so you can work any place that will have you, as opposed to being turned away.
 
</strong>Speaker 1 ** 27:30
Well, and I, and I know what, what happened to him and all that, but at the same time, I grew up listening to Bill Cosby and the fact that he was always clean. And, yeah, I understand everything that happened, but you can't deny and you can't forget so many years of humor and all the things that that he brought to the world, and the joy he brought to the world in so many ways.
 
<strong>Greg Schwem ** 27:57
Oh, yeah, no, I agree. I agree. And he Yeah, he worked everywhere. Jay Leno is another one. I mean, Jay Leno is kind of on the same wavelength as me, as far as don't let the profanity become the joke. You know, Eddie Murphy was, you know, was very foul. Richard Pryor, extremely foul. I but they also, prior, especially, had very intelligent material. I mean, you can tell and then if you want to insert your F bombs and so forth, that's fine, but at least show me that you're trying. At least show me that you came in with material in addition to the
 
</strong>Speaker 1 ** 28:36
foul language. The only thing I really have to say about all that is it? Jay Leno should just stay away from cars, but that's another story.
 
<strong>Greg Schwem ** 28:43
Oh, yeah, it's starting to
 
</strong>Greg Schwem ** 28:47
look that way. Yeah, it
 
<strong>Michael Hingson ** 28:49
was. It was fun for a while, Jay, but yeah, there's just two. It's like, Harrison Ford and plains. Yeah, same concept. At some point you're like, this isn't working out. Now I submit that living here in Victorville and just being out on the streets and being driven around and all that, I am firmly convinced, given the way most people drive here, that the bigoted DMV should let me have a license, because I am sure I can drive as well as most of the clowns around here. Yeah, so when they drive, I have no doubt. Oh, gosh. Well, you know, you switched from being a TV journalist and so on to to comedy. Was it a hard choice? Was it really difficult to do, or did it just seem like this is the time and this is the right thing to do. I was
 
</strong>Greg Schwem ** 29:41
both, you know, it was hard, because I really did enjoy my job and I liked, I liked being a TV news reporter. I liked, I liked a job that was different every day once you got in there, because you didn't know what they were going to send you out to do. Yes, you had. To get up and go to work every day and so forth. So there's a little bit of, you know, there's a little bit of the mundane, just like there is in any job, but once you were there, I liked, just never known what the day would bring, right? And and I, I think if I'd stayed with it, I think I think I could have gone pretty far, particularly now, because the now it's more people on TV are becoming more entertainers news people are becoming, yeah, they are. A lot of would be, want to be comedians and so forth. And I don't particularly think that's appropriate, but I agree. But so it was hard to leave, but it gets back to what I said earlier. At some point, you got to say, I was seeing comedians making money, and I was thinking, gosh, you know, if they're making money at this I I'm not hilarious, but I know I'm funnier than that guy. Yeah, I'm funnier than her, so why not? And I was young, and I was single, and I thought, if I if I don't try it now, I never will. And, and I'll bet there's just some hilarious people out there, yeah, who who didn't ever, who just were afraid
 
<strong>Michael Hingson ** 31:14
to take that chance, and they wouldn't take the leap, yeah,
 
</strong>Greg Schwem ** 31:16
right. And now they're probably kicking themselves, and I'm sure maybe they're very successful at what they do, but they're always going to say, what if, if I only done this? I don't ever, I don't, ever, I never, ever wanted to say that. Yeah,
 
<strong>Speaker 1 ** 31:31
well, and there's, there's something to be said for being brave and stepping out and doing something that you don't expect, or that you didn't expect, or that you weren't sure how it was going to go, but if you don't try, then you're never going to know just how, how much you could really accomplish and how much you can really do. And I think that the creative people, whatever they're being creative about, are the people who do step out and are willing to take a chance.
 
</strong>Greg Schwem ** 31:59
Yeah, yeah. And I told my kids that too. You know, it's just like, if it's something that you're passionate about, do it. Just try it. If it doesn't work out, then at least you can say I tried
 
<strong>Speaker 1 ** 32:09
it and and if it doesn't work out, then you can decide, what do I need to do to figure out why it didn't work out, or is it just not me? I want
 
</strong>Greg Schwem ** 32:18
to keep going? Yeah. Yeah. Yeah.
 
<strong>Speaker 1 ** 32:21
So what is the difference between being a nightclub comedian and a corporate comedian? Because they are somewhat different. I think I know the answer. But what would you say that the differences between them? I think
 
</strong>Greg Schwem ** 32:33
the biggest thing is the audiences. I think when you when you are a nightclub comedian, you are working in front of people who are there to be entertained. Yeah, they, they paid money for that. That's what they're expecting. They, they, at some point during the day, they said, Hey, let's, let's go laugh tonight. That's what we really want to do when you're working in front of a corporate audiences. That's not necessarily the case. They are there. I primarily do business conferences and, you know, association meetings and so forth. And I'm just one cog in the wheel of a whole day's worth of meetings are, for the most part, very dry and boring, maybe certainly necessary educational. They're learning how to do their job better or something. And then you have a guy like me come in, and people aren't always ready to laugh, yeah, despite the fact that they probably need to, but they just they're not always in that mindset. And also the time of day. I mean, I do a lot of shows at nine in the morning. I do shows after lunch, right before lunch. I actually do very few shows in the evening, believe it or not. And so then you you have to, you kind of have to, in the while you're doing your act or your presentation or your speech, as I call it, you kind of have to let them know that it is okay. What you're doing is okay, and they should be okay with laughing. They shouldn't be looking around the whole time wondering if other people are laughing. You know, can I, can I? Can I tell you a quick story about how I drive that point home. Why not? Yeah, it's, I'll condense it into like five minutes. I mentioned that I worked on that I work on cruise ships occasionally, and I one night I was performing, and it was the first night of the cruise. And if anybody's ever been on a cruise, note, the first night, first night entertainers don't like the first night because people are tired. You know, they're they're a little edgy because they've been traveling all day. They're they're confused because they're not really sure where they're going on a ship. And the ones that have got it figured out usually over serve themselves because they're on vacation. So you put all that, so I'm doing my show on the first. Night, and it's going very well. And about five, six minutes in, I do a joke. Everybody laughs. Everybody shuts up. And from the back of the room in total darkness, I hear hat just like that. And I'm like, All right, you know, probably over served. So the rule of comedy is that everybody gets like. I was like, I'll let it go once, yeah. So I just kind of looked off in that direction, didn't say anything. Kept going with my active going with my act. About 10 minutes later, same thing happens. I tell a joke. Everybody laughs. Everybody shuts up. Hat now I'm like, Okay, I have got to, I've got to address the elephant in the room. So I think I just made some comment, like, you know, I didn't know Roseanne Barr was on this cruise, you know, because that was like the sound of the Yeah. Okay, everybody laugh. Nothing happened about five minutes later. It happens a third time. And now I'm just like, this is gonna stop. I'm going to put a stop to this. And I just fired off. I can't remember, like, three just like, hey man, you know you're you're just a little behind everybody else in this show and probably in life too, that, you know, things like that, and it never happened again. So I'm like, okay, mission accomplished on my part. Comedians love it when we can shut up somebody like that. Anyway. Show's over, I am out doing a meet and greet. Some guy comes up to me and he goes, hey, hey, you know that kid you were making fun of is mentally handicapped. And now, of course, I don't know this, but out of the corner of my eye, I see from the other exit a man pushing a son, his son in a wheelchair out of the showroom. And I'm just like, Oh, what have I done? And yeah. And of course, when you're on a cruise, you're you're on a cruise. When you're a cruise ship entertainer, you have to live with your audience. So I couldn't hide. I spent like the next three days, and it seemed like wherever I was, the man and his son in the wheelchair were nearby. And finally, on the fourth day, I think was, I was waiting for an elevator. Again, 3500 people on this ship, okay, I'm waiting for an elevator. The elevator door opens. Guess who are the only two people the elevator, the man and his son. And I can't really say I'll wait for the next one. So I get on, and I said to this the father, I said, I just want you to know I had no idea. You know, I'm so sorry. I can't see back there, this kind of thing. And the dad looks at me. He puts his hand up to stop me, and he points to me, and he goes, I thought you were hysterical. And it was, not only was it relief, but it kind of, it's sort of a lesson that if you think something is funny, you should laugh at it. Yeah. And I think sometimes in corporate America, my point in this. I think sometimes when you do these corporate shows, I think that audience members forget that. I think very busy looking around to see if their immediate boss thinks it's funny, and eventually everybody's looking at the CEO to see if they're like, you know, I think if you're doing it that way, if that's the way you're you're approaching humor. You're doing yourself a disservice, if right, stopping yourself from laughing at something that you think is funny.
 
<strong>Speaker 1 ** 38:09
I do think that that all too often the problem with meetings is that we as a as a country, we in corporations, don't do meetings, right anyway, for example, early on, I heard someone at a convention of the National Federation of the Blind say he was the new executive director of the American Foundation for the Blind, and he said, I have instituted a policy, no Braille, no meetings. And what that was all about was to say, if you're going to have a meeting, you need to make sure that all the documentation is accessible to those who aren't going to read the print. I take it further and say you shouldn't be giving out documentation during the meeting. And you can use the excuse, well, I got to get the latest numbers and all that. And my point is, you shouldn't be giving out documentation at a meeting, because the meeting is for people to communicate and interact with each other. And if you're giving out papers and so on, what are people going to do? They're going to read that, and they're not going to listen to the speakers. They're not going to listen to the other people. And we do so many things like that, we've gotten into a habit of doing things that become so predictable, but also make meetings very boring, because who wants to look at the papers where you can be listening to people who have a lot more constructive and interesting things to say anyway?
 
</strong>Greg Schwem ** 39:36
Yeah, yeah. I think, I think COVID definitely changed, some for the some for the better and some for the worse. I think that a lot of things that were done at meetings COVID and made us realize a lot of that stuff could be done virtually, that you didn't have to just have everybody sit and listen to people over and over and over again.
 
<strong>Speaker 1 ** 39:58
But unless you're Donald Trump. Up. Yeah, that's another story.
 
</strong>Greg Schwem ** 40:02
Yes, exactly another podcast episode. But, yeah, I do think also that. I think COVID changed audiences. I think, you know, we talked a little bit earlier about crowd work, right, and audiences wanting to be more involved. I think COVID precipitated that, because, if you think about it, Michael, for two and a half years during COVID, our sole source of entertainment was our phone, right? Which meant that we were in charge of the entertainment experience. You don't like something, swipe left, scroll down, scroll, scroll, scroll, find something else. You know, that kind of thing. I'm not I'm not entertained in the next four or five seconds. So I'm going to do this. And I think when live entertainment returned, audiences kind of had to be retrained a little bit, where they had to learn to sit and listen and wait for the entertainment to come to them. And granted, it might not happen immediately. It might not happen in the first five seconds, but you have to just give give people like me a chance. It will come to you. It will happen, but it might not be on your timetable,
 
<strong>Speaker 1 ** 41:13
right? Well, and I think that is all too true for me. I didn't find didn't find COVID to be a great inconvenience, because I don't look at the screen anyway, right? So in a sense, for me, COVID wasn't that much of a change, other than not being in an office or not being physically at a meeting, and so I was listening to the meeting on the computer, and that has its nuances. Like you don't necessarily get the same information about how everyone around you is reacting, but, but it didn't bother me, I think, nearly as much as it did everyone else who has to look at everyone. Of course, I have no problems picking on all those people as well, because what I point out is that that disabilities has to be redefined, because every one of you guys has your own disability. You're light dependent, and you don't do well when there's dark, when, when the dark shows up and and we now have an environment where Thomas Edison invented the electric light bulb, and we've spent the last 147 years doing everything we can to make sure that light is pretty ubiquitous, but it doesn't change a thing when suddenly the power goes out and you don't have immediate access to light. So that's as much a disability as us light, independent people who don't
 
</strong>Greg Schwem ** 42:36
care about that, right? Right? I hear, I agree, but it is but
 
<strong>Speaker 1 ** 42:41
it is interesting and and it is also important that we all understand each other and are willing to tolerate the fact that there are differences in people, and we need to recognize that with whatever we're doing.
 
42:53
Yeah, I agree.
 
</strong>Speaker 1 ** 42:57
What do you think about so today, we have obviously a really fractured environment and fractured country, and everyone's got their own opinions, and nobody wants to talk about anything, especially politics wise. How do you think that's all affecting comedy and what you get to do and what other people are doing?
 
<strong>Greg Schwem ** 43:18
Well, I think Pete, I think there's, there's multiple answers to that question too. I think, I think it makes people nervous, wondering what the minute a comedian on stage brings up politics, the minute he starts talking about a politician, whether it's our president, whether it's somebody else, you can sense a tension in the room a little bit, and it's, it's, I mean, it's funny. I, one of my best friends in comedy, got to open for another comedian at Carnegie Hall a couple of years ago, and I went to see him, and I'm sitting way up in the top, and he is just crushing it. And then at one point he he brought up, he decided to do an impression of Mitch McConnell, which he does very well. However, the minute he said, Mitch McConnell, I you could just sense this is Carnegie freaking Hall, and after the show, you know, he and I always like to dissect each other's shows. That's what comedians do. And I just said to him, I go. Why did you decide to insert Mitch McConnell in there? And I, and I didn't say it like, you moron, that was stupid, yeah, but I was genuinely curious. And he just goes, well, I just really like doing that bit, and I like doing that voice and so forth, but, and it's not like the show crashed and burned afterwards. No, he did the joke, and then he got out of it, and he went on to other stuff, and it was fine, but I think that people are just so on their guard now, yeah, and, and that's why, you know, you know Jay Leno always said he was an equal opportunity offender. I think you will do better with politics if you really want. Insert politics into your act. I think he would be better making fun of both sides. Yeah, it's true. Yeah. And I think too often comedians now use the the stage as kind of a Bully, bully pulpit, like I have microphone and you don't. I am now going to give you my take on Donald Trump or the Democrats or whatever, and I've always said, talk about anything you want on stage, but just remember, you're at a comedy club. People came to laugh. So is there a joke in here? Yeah, or are you just ranting because you gotta be careful. You have to get this off your chest, and your way is right. It's, it's, you know, I hate to say it, but that's, that's why podcast, no offense, Michael, yours, is not like this. But I think one of the reasons podcasters have gotten so popular is a lot of people, just a lot of podcast hosts see a podcast is a chance to just rant about whatever's on their mind. And it's amazing to me how many podcast hosts that are hosted by comedians have a second guy have a sidekick to basically laugh and agree with whatever that person says. I think Joe Rogan is a classic example, and he's one of the most popular ones. But, and I don't quite understand that, because you know, if you're a comedian, you you made the choice to work solo, right? So why do you need somebody else with you?
 
</strong>Speaker 1 ** 46:33
I'm I'm fairly close to Leno. My remark is a little bit different. I'm not so much an equal opportunity offender as I am an equal opportunity abuser. I'll pick on both sides if politics comes into it at all, and it's and it's fun, and I remember when George W Bush was leaving the White House, Letterman said, Now we're not going to have anybody to joke about anymore. And everyone loved it. But still, I recognize that in the world today, people don't want to hear anything else. Don't confuse me with the facts or any of that, and it's so unfortunate, but it is the way it is, and so it's wiser to stay away from a lot of that, unless you can really break through the barrier,
 
<strong>Greg Schwem ** 47:21
I think so. And I also think that people, one thing you have to remember, I think, is when people come to a comedy show, they are coming to be entertained. Yeah, they are coming to kind of escape from the gloom and doom that unfortunately permeates our world right now. You know? I mean, I've always said that if you, if you walked up to a comedy club on a Saturday night, and let's say there were 50 people waiting outside, waiting to get in, and you asked all 50 of them, what do you hope happens tonight? Or or, Why are you here? All right, I think from all 50 you would get I would just like to laugh, yeah, I don't think one of them is going to say, you know, I really hope that my opinions on what's happening in the Middle East get challenged right now, but he's a comedian. No one is going to say that. No, no. It's like, I hope I get into it with the comedian on stage, because he thinks this way about a woman's right to choose, and I think the other way. And I really, really hope that he and I will get into an argument about to the middle of the
 
</strong>Speaker 1 ** 48:37
show. Yeah, yeah. That's not why people come?
 
<strong>Greg Schwem ** 48:40
No, it's not. And I, unfortunately, I think again, I think that there's a lot of comedians that don't understand that. Yeah, again, talk about whatever you want on stage, but just remember that your your surroundings, you if you build yourself as a comedian,
 
48:56
make it funny. Yeah, be funny.
 
</strong>Speaker 1 ** 49:00
Well, and nowadays, especially for for you, for me and so on, we're we're growing older and and I think you point out audiences are getting younger. How do you deal with that?
 
<strong>Greg Schwem ** 49:12
Well, what I try to do is I a couple of things. I try to talk as much as I can about topics that are relevant to a younger generation. Ai being one, I, one of the things I do in my my show is I say, oh, you know, I I really wasn't sure how to start off. And when you're confused these days, you you turn to answer your questions. You turn to chat GPT, and I've actually written, you know, said to chat GPT, you know, I'm doing a show tonight for a group of construction workers who work in the Midwest. It's a $350 million company, and it says, try to be very specific. Give me a funny opening line. And of course, chat GPT always comes up with some. Something kind of stupid, which I then relate to the audience, and they love that, you know, they love that concept. So I think there's, obviously, there's a lot of material that you can do on generational differences, but I, I will say I am very, very aware that my audience is, for the most part, younger than me now, unless I want to spend the rest of my career doing you know, over 55 communities, not that they're not great laughers, but I also think there's a real challenge in being older than your audience and still being able to make them laugh. But I think you have to remember, like you said, there's there's people now that don't remember 911 that have no concept of it, yeah, so don't be doing references from, say, the 1980s or the early 1990s and then come off stage and go, Man, nobody that didn't hit at all. No one, no one. They're stupid. They don't get it. Well, no, they, they, it sounds they don't get it. It's just that they weren't around. They weren't around, right? So that's on you.
 
</strong>Speaker 1 ** 51:01
One of the things that you know people ask me is if I will do virtual events, and I'll do virtual events, but I also tell people, the reason I prefer to do in person events is that I can sense what the audience is doing, how they're reacting and what they feel. If I'm in a room speaking to people, and I don't have that same sense if I'm doing something virtually, agreed same way. Now for me, at the same time, I've been doing this now for 23 years, so I have a pretty good idea in general, how to interact with an audience, to draw them in, even in a virtual environment, but I still tend to be a little bit more careful about it, and it's just kind of the way it is, you know, and you and you learn to deal with it well for you, have you ever had writer's block, and how did you deal with it?
 
<strong>Greg Schwem ** 51:57
Yes, I have had writer's block. I don't I can't think of a single comedian who's never had writer's block, and if they say they haven't, I think they're lying when I have writer's block, the best way for me to deal with this and just so you know, I'm not the kind of comedian that can go that can sit down and write jokes. I can write stories. I've written three books, but I can't sit down and just be funny for an hour all by myself. I need interaction. I need communication. And I think when I have writer's block, I tend to go out and try and meet strangers and can engage them in conversation and find out what's going on with them. I mean, you mentioned about dealing with the younger audience. I am a big believer right now in talking to people who are half my age. I like doing that in social settings, because I just, I'm curious. I'm curious as to how they think. I'm curious as to, you know, how they spend money, how they save money, how what their hopes and dreams are for the future, what that kind of thing, and that's the kind of stuff that then I'll take back and try and write material about. And I think that, I think it's fun for me, and it's really fun to meet somebody who I'll give you a great example just last night. Last night, I was I there's a there's a bar that I have that's about 10 a stone's throw from my condo, and I love to stop in there and and every now and then, sometimes I'll sit there and I won't meet anybody, and sometimes different. So there was a guy, I'd say he's probably in his early 30s, sitting too over, and he was reading, which I find intriguing, that people come to a bar and read, yeah, people do it, I mean. And I just said to him, I go, and he was getting ready to pay his bill, and I just said, if you don't mind me asking, What are you reading? And he's like, Oh, it's by Ezra Klein. And I go, you know, I've listened to Ezra Klein before. And he goes, Yeah, you know? He says, I'm a big fan. And debt to debt to dad. Next thing, you know, we're just, we're just riffing back and forth. And I ended up staying. He put it this way, Michael, it took him a very long time to pay his bill because we had a conversation, and it was just such a pleasure to to people like that, and I think that, and it's a hard thing. It's a hard thing for me to do, because I think people are on their guard, a little bit like, why is this guy who's twice my age talking to me at a bar? That's that seems a little weird. And I would get that. I can see that. But as I mentioned in my latest book, I don't mean because I don't a whole chapter to this, and I I say in the book, I don't mean you any harm. I'm not trying to hit on you, or I'm not creepy old guy at the bar. I am genuinely interested in your story. And. In your life, and and I just, I want to be the least interesting guy in the room, and that's kind of how I go about my writing, too. Is just you, you drive the story. And even though I'm the comedian, I'll just fill in the gaps and make them funny.
 
</strong>Speaker 1 ** 55:15
Well, I know that I have often been invited to speak at places, and I wondered, What am I going to say to this particular audience? How am I going to deal with them? They're they're different than what I'm used to. What I found, I guess you could call that writer's block, but what I found is, if I can go early and interact with them, even if I'm the very first speaker, if I can interact with them beforehand, or if there are other people speaking before me, invariably, I will hear things that will allow me to be able to move on and give a relevant presentation specifically to that group, which is what it's really all about. And so I'm with you, and I appreciate it, and it's good to get to the point where you don't worry about the block, but rather you look at ways to move forward and interact with people and make it fun, right,
 
<strong>Greg Schwem ** 56:13
right? And I do think people, I think COVID, took that away from us a little bit, yeah, obviously, but I but, and I do think people missed that. I think that people, once you get them talking, are more inclined to not think that you're you have ulterior motives. I think people do enjoy putting their phones down a little bit, but it's, it's kind of a two way street when I, when I do meet people, if it's if it's only me asking the questions, eventually I'm going to get tired of that. Yeah, I think there's a, there has to be a reciprocity thing a little bit. And one thing I find is, is with the Gen Z's and maybe millennials. They're not, they're not as good at that as I think they could be. They're more they're they're happy to talk about themselves, but they're not really good at saying so what do you do for a living? Or what you know, tell me about you. And I mean, that's how you learn about other people. Yeah,
 
</strong>Speaker 1 ** 57:19
tell me about your your latest book, Turning gut punches into punchlines. That's a interesting title, yeah, well, the more
 
<strong>Greg Schwem ** 57:26
interesting is the subtitle. So it's turning gut punches into punch punch lines, A Comedian's journey through cancer, divorce and other hilarious stuff.
 
</strong>Speaker 1 ** 57:35
No, like you haven't done anything in the world. Okay, right? So
 
<strong>Greg Schwem ** 57:38
other than that, how was the play, Mrs. Lincoln. Yeah, exactly. See, now you get that reference. I don't know if I could use that on stage, but anyway, depend on your audience. But yeah, they're like, What's he talking
 
</strong>Speaker 1 ** 57:50
who's Lincoln? And I've been to Ford theater too, so that's okay, yes, as have I. So it was much later than, than, well, than Lincoln, but that's okay.
 
<strong>Greg Schwem ** 57:58
You're not that old, right? No. Well, okay, so as the title, as the title implies, I did have sort of a double, double gut punch, it just in the last two years. So I, I got divorced late in life, after 29 years of marriage. And while that was going on, I got a colon cancer diagnosis and and at this end, I was dealing with all this while also continuing work as a humor speaker, okay, as a comedian. And I just decided I got it. First of all, I got a very clean bill of health. I'm cancer free. I am finally divorced so and I, I started to think, I wonder if there's some humor in this. I I would, I would, you know, Michael, I've been on stage for like, 25 years telling people that, you know, you can find something funny to laugh at. You can find humor in any situation. It's kind of like what you're talking about all the people going down the stairs in the building in the world trade center. All right, if you look around enough, you know, maybe there's something funny, and I've been preaching that, but I never really had to live that until now. And I thought, you know, maybe there's something here. Maybe I can this is my chance now to embrace new experiences. It was kind of when I got divorced, when you've been married half your life and all of a sudden you get divorced, everything's new to you, yeah, you're, you're, you're living alone, you you're doing things that your spouse did, oh, so many years. And you're having to do those, and you're having to make new friends, yeah, and all of that, I think, is very humorous. So the more I saw a book in there that I started writing before the cancer diagnosis, and I thought was there enough here? Just like, okay, a guy at 60 years old gets divorced now what's going to happen to him? The diagnosis? Kind. Made it just added another wrinkle to the book, because now I have to deal with this, and I have to find another subject to to make light of a little bit. So the book is not a memoir, you know, I don't start it off. And, you know, when I was seven, you know, I played, you know, I was, I went to this school night. It's not that. It's more just about reinvention and just seeing that you can be happy later in life, even though you have to kind of rewrite your your story a little
 
</strong>Speaker 1 ** 1:00:33
bit. And I would assume, and I would assume, you bring some of that into your ACT every so
 
<strong>Greg Schwem ** 1:00:38
very much. So yeah, I created a whole new speech called Turning gut punches into punchlines. And I some of the stuff that I, that I did, but, you know, there's a chapter in the book about, I about gig work, actually three chapters I, you know, I went to work for Amazon during the Christmas holiday rush, just scanning packages. I wanted to see what that was like. I drove for Uber I which I did for a while. And to tell you the truth, I miss it. I ended up selling my car, but I miss it because of the what we just talked about. It was a great way to communicate with people. It was a great way to talk to people, find out about them, be the least interesting person in the car, anyway. And there's a chapter about dating and online dating, which I had not had to do in 30 years. There's a lot of humor in that. I went to therapy. I'd never gone to therapy before. I wrote a chapter about that. So I think people really respond to this book, because they I think they see a lot of themselves in it. You know, lots of people have been divorced. There's lots of cancer survivors out there, and there's lots of people who just suddenly have hit a speed bump in their life, and they're not really sure how to deal with it, right? And my way, this book is just about deal with it through laughter. And I'm the perfect example.
 
</strong>Speaker 1 ** 1:01:56
I hear you, Oh, I I know, and I've been through the same sort of thing as you not a divorce, but my wife and I were married for 40 years, and she passed away in November of 2022 after 40 years of marriage. And as I tell people, as I tell people, I got to be really careful, because she's monitoring me from somewhere, and if I misbehave, I'm going to hear about it, so I got to be a good kid, and I don't even chase the women so. But I also point out that none of them have been chasing me either, so I guess I just do what we got to do. But the reality is, I think there are always ways to find some sort of a connection with other people, and then, of course, that's what what you do. It's all about creating a connection, creating a relationship, even if it's only for a couple of hours or an hour or 45 minutes, but, but you do it, which is what it's all about?
 
<strong>Greg Schwem ** 1:02:49
Yeah, exactly. And I think the funniest stuff is real life experience. Oh, absolutely, you know. And if people can see themselves in in what I've written, then I've done my job as a writer.
 
</strong>Speaker 1 ** 1:03:03
So do you have any plans to retire?
 
<strong>Greg Schwem ** 1:03:06
Never. I mean, good for you retire from what
 
1:03:09
I know right, making fun of people
 
</strong>Greg Schwem ** 1:03:12
and making them laugh. I mean, I don't know what I would do with myself, and even if I there's always going to be I don't care how technology, technologically advanced our society gets. People will always want and need to laugh. Yeah, they're always going to want to do that. And if they're want, if they're wanting to do that, then I will find, I will find a way to get to them. And that's why I, as I said, That's why, like working on cruise ships has become, like a new, sort of a new avenue for me to make people laugh. And so, yeah, I don't I there's, there's no way. I don't know what else I would do with
 
<strong>Speaker 1 ** 1:03:53
myself, well and from my perspective, as long as I can inspire people, yes, I can make people think a little bit and feel better about themselves. I'm going to do it right. And, and, and I do. And I wrote a book during COVID that was published last August called Live like a guide dog. And it's all about helping people learn to control fear. And I use lessons I learned from eight guide dogs and my wife service dog to do that. My wife was in a wheelchair her whole life. Great marriage. She read, I pushed worked out well, but, but the but the but the bottom line is that dogs can teach us so many lessons, and there's so much that we can learn from them. So I'm grateful that I had the opportunity to create this book and and get it out there. And I think that again, as long as I can continue to inspire people, I'm going to do it. Because
 
</strong>Greg Schwem ** 1:04:47
why wouldn't you? Why wouldn't I exactly right? Yeah, yeah. So,
 
<strong>Speaker 1 ** 1:04:51
I mean, I think if I, if I stopped, I think my wife would beat up on me, so I gotta be nice exactly. She's monitoring from somewhere. Well, this is. Been fun. We've been doing this for over an hour already
 
</strong>Greg Schwem ** 1:05:03
we have, and it doesn't feel like an hour, which means I know how to conduct a great interview. Michael,
 
<strong>Speaker 1 ** 1:05:07
well, it's been very enjoyable to to have you on here, and if people want to reach out to you and so on, how do they do that?
 
</strong>Greg Schwem ** 1:05:15
Well, probably the best place is my website, which is Greg, so GRE, G, S, C, H, W, E, <a href="http://m.com" rel="nofollow">m.com</a>, and you can see lots of video clips of me doing stand up in a lot of different situations. You can read about the book, and you can kind of read a little bit about where I am right now, and and yeah, I would, I would love to hear from you, and I would love to hear your stories, too, because, again, I want to be the least interesting person in the room, so you tell me about you, and maybe we can end up getting together, and then I can come to where you are and make your make you laugh, and maybe a lot of other people in that city
 
<strong>Speaker 1 ** 1:05:56
cool, and I agree, or your business, or your business, yeah, I agree And, I hope people will reach out. I definitely want to stay in touch, and we ought to do that and find ways to to help each other and all that. And if nothing else, we can, we can talk about my cat, and we can pick on her right and she, she won't even pay attention. So that puts it all in perspective. But it's been fun to have you on here. And I hope that all of you will reach out to Greg. It will be great. And I think that he clearly would love to hear from you. I'd love to hear from you. I want to hear what you think about today. This has been a great episode, not today, just today's episode. I'll let you worry about the rest of the day, but feel free to reach out to me at Michael H i@accessibe.com that's Michael M, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear from you, or go to our podcast page at w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson, since I'm spelling is m, I C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, please give us a five star rating wherever you are listening or watching us or whatever. We really value your your thoughts, and we value your ratings, and and, and if you give us good ratings, I'll even tell Greg, so we hope that you will, you will be with us, and that you'll do that. If you have any ideas for guests, anybody, including you. Greg, I'm always looking for more people to come on the podcast, so please don't hesitate to do it. But again, Greg, I want to thank you for being here. This has been absolutely enjoyable, and we got to do it again sometime,
 
</strong>Greg Schwem ** 1:07:33
absolutely Michael, thank you so much.
 
**Michael Hingson ** 1:07:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Comedian with Greg Schwem</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3259d5d8-15af-4996-9a8c-ffd95427838e.mp3?source=rss&amp;ext=asset.mp3" length="100410017" type="audio/mpeg" />
<itunes:episode>353</itunes:episode>
</item>
<item><title>Episode 352 – Unstoppable Adventurer, Digital Marketer and Entrepreneur with Stuart Pollington</title>
<guid isPermaLink="false">https://pinecast.com/guid/11b5a1a3-d7d4-4bf6-bc4e-a93eab0ce5bb</guid>
<pubDate>Fri, 11 Jul 2025 10:00:24 -0000</pubDate>

<itunes:duration>01:06:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/98074cd2-4bb7-448a-b279-46a3ace740a6/UM352-Stuart_Pollington-Coverart.jpg" />
<description><![CDATA[<p>Stuart Pollington was born in the United Kingdom and grew up there. After college he began working and along the way he decided he wanted to travel a bit. He worked in Las Vegas for six months and then had the opportunity to work for a year in Australia. He then ended up doing some work in Asia and fell in love with Thailand. For the past 20 years he has lived in Thailand where he helped start several entrepreneurial endeavors and he began two companies which are quite alive and well.
 
My discussion with Stuart gave us the opportunity to explore his ideas of leadership and entrepreneurial progress including what makes a good entrepreneur. He says, for example, that anyone who wishes to grow and be successful should be willing to ask many questions and always be willing to learn. Stuart’s insights are quite valuable and worth your time. I believe you will find most useful Stuart’s thoughts and ideas.
 
 
<strong>About the Guest:</strong>
 
Stuart Pollington is a seasoned entrepreneur and digital strategist who has spent over two decades building businesses across the ASEAN region. Originally from the UK, Stuart relocated to Thailand more than 20 years ago and has since co-founded and led multiple ventures, including Easson Energy and Smart Digital Group. His experience spans digital marketing, AI, and sustainability, but at the heart of it all is his passion for building ideas from the ground up—and helping others do the same.
 
Throughout his career, Stuart has worn many hats: Sales Director, CTO, Founder, Digital Marketer and growth consultant. He thrives in that messy, unpredictable space where innovation meets real-world execution, often working closely with new businesses to help them launch, grow, and adapt in challenging environments. From Bangkok boardrooms to late-night brainstorms, he’s seen firsthand how persistence and curiosity can turn setbacks into springboards.
 
Stuart’s journey hasn’t always been smooth—and that’s exactly the point. He’s a firm believer that failure is an essential part of the learning process. Whether it’s a marketing campaign that flopped or a business idea that never got off the ground, each misstep has helped shape his approach and fueled his drive to keep moving forward.</p>
<p><strong>Ways to connect with Stuart:</strong>
 
<a href="https://www.linkedin.com/in/stuartpollington/" rel="nofollow">https://www.linkedin.com/in/stuartpollington/</a>
<a href="http://www.smart-digital.co.th" rel="nofollow">www.smart-digital.co.th</a>
<a href="http://www.smart-traffic.com.au" rel="nofollow">www.smart-traffic.com.au</a>
<a href="http://www.evodigital.com.au" rel="nofollow">www.evodigital.com.au</a>
<a href="https://easson.energy" rel="nofollow">https://easson.energy</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello, everyone. Once again, it is time for an episode of unstoppable mindset. And today we have a guest, Stuart pullington, who is in Thailand, so that is a little bit of a distance away, but be due to the magic of science and technology, we get to have a real, live, immediate conversation without any delay or anything like that, just because science is a beautiful thing. So Stuart is an entrepreneur. He's been very much involved in helping other people. He's formed companies, but he likes to help other entrepreneurs grow and do the same things that he has been doing. So I am really glad that he consented to be on unstoppable mindset. And Stuart, I want to welcome you to unstoppable mindset. And thank you for being here,
 
<strong>Stuart Pollington ** 02:14
Ryan, thank you for the invitation, Michael, I'm looking forward to it.
 
</strong>Michael Hingson ** 02:18
And Stuart is originally from the United Kingdom, and now for the past, what 20 years you've been in Thailand? Yes, over
 
<strong>Stuart Pollington ** 02:27
a bit over 20 years now. So I think I worked out the other day. I'm 47 in a couple of weeks, and I've spent more than half of my life now over in Asia.
 
</strong>Michael Hingson ** 02:39
So why do you like Thailand so much as opposed to being in England?
 
<strong>Stuart Pollington ** 02:46
It's a good question. I mean, don't get me wrong, I do, I do like the UK. And I really, I really like where I came, where I'm from. I'm from the south coast, southeast, a place called Brighton. So, you know, pretty good, popular place in the UK because of where we're situated, by the, you know, on the on the sea, we get a lot of, you know, foreign tourists and students that come over, etc. I mean, Asia. Why? Why Asia? I mean, I originally went traveling. I did six months in America, actually, first in Las Vegas, which was a good experience, and then I did a bit of traveling in America, from the West Coast over to the East Coast. I did a year in Australia, like a working holiday. And then on my way back to the UK, I had a two week stop over in Thailand, and I went down to the beaches, really enjoyed kind of the culture and the way of life here, if you like. And ended up staying for a year the first time. And then after that year, went back to the UK for a little bit and decided that actually, no, I kind of liked the I liked the lifestyle, I liked the people, I liked the culture in Thailand, and decided that was where I wanted to kind of be, and made my way back
 
</strong>Michael Hingson ** 04:13
there you are. Well, I can tell you, Las Vegas isn't anything like it was 20 years ago. It is. It is totally different. It's evolved. It's very expensive today compared to the way it used to be. You can't, for example, go into a hotel and get an inexpensive buffet or anything like that anymore. Drinks at the hum on the on the casino floors are not like they used to be, or any of that. It's it's definitely a much higher profit, higher cost. Kind of a place to go. I've never been that needy to go to Las Vegas and spend a lot of time. I've been there for some meetings, but I've never really spent a lot of time in Las Vegas. It's a fascinating town. Um. One of my favorite barbecue places in New York, opened up a branch in Las Vegas, a place called Virgil's best barbecue in the country. And when they opened the restaurant, the Virgil's restaurant in Las Vegas, my understanding is that the people who opened it for Virgil's had to first spend six months in New York to make sure that they did it exactly the same way. And I'll tell you, the food tastes the same. It's just as good as New York. So that that would draw me to Las Vegas just to go to Virgil's. That's kind of fun. Well, tell us a little about the early Stuart kind of growing up and all that, and what led you to do the kinds of things you do, and so on. But tell us about the early Stuart, if you would.
 
<strong>Stuart Pollington ** 05:47
Yeah, no problem. I mean, was quite sporty, very sporty. When I was younger, used to play a lot of what we call football, which would be soccer over, over your way. So, you know, very big, younger into, like the the team sports and things like that, did well at school, absolutely in the lessons, not so great when it came to kind of exams and things like that. So I, you know, I learned a lot from school, but I don't think especially back then, and I think potentially the same in other countries. I don't think that the the education system was set up to cater for everyone, and obviously that's difficult. I do feel that. I do feel that maybe now people are a bit more aware of how individual, different individuals perform under different circumstances and need different kind of ways to motivate, etc. So, yeah, I mean, I that that was kind of me at school. Did a lot of sport that, you know was good in the lessons, but maybe not so good at the PAM studying, if you like, you know the studying that you need to do for exams where you really have to kind of cram and remember all that knowledge. And I also found with school that it was interesting in the lessons, but I never really felt that there was any kind of, well, we're learning this, but, and this is how you kind of utilize it, or this is the practical use of what we're learning for life, if that, if that makes sense. Yeah. So, you know, like when we were learning, and I was always very good at maths, and I love numbers, and you know, when we were learning things in maths and things like that, I just never felt that it was explained clearly what you would actually use that for. So when you're learning different equations, it wasn't really well explained how you would then utilize that later in life, which I think, for me personally, I think that would have made things more interesting, and would have helped to kind of understand which areas you should focus on. And, you know, maybe more time could have been spent understanding what an individual is good at, and then kind of explaining, well, if you're good at this, or passionate with this, then this is what you could do with it. I think I remember sitting down with our I can't they would have been our advisors at the time, where you sit down and talk about what you want to do after school, and the question was always, what do you want to be? Whereas, you know, for me personally, I think it would have been more useful to understand, what are your passion you know? What are you passionate about? What are you good at? What do you enjoy doing? And then saying, Well, you know, you could actually do this. This is something you could do, you know. So you could take that and you could become, this could be the sort of career you could do, if that makes sense. So anyway, that that was kind of like, like school and everything like that. And then after school, you know, I didn't, I worked for a couple of years. I didn't really know what I wanted to do. Funnily enough, there was actually a Toys R Us opening in Brighton in one of the summers she went and got, I got a summer job there at Toys R Us. And I really enjoyed that. Actually, that was my first step into actually doing a bit of sales. I worked on the computers. So we were, you know, selling the computers to people coming in. And when we opened the store, it's a brand new store. You know, it was just when the pay as you go. Mobile phones were kind of just coming out. We had Vodafone analog, but it was the non contract where you could just buy top up cards when they first came out, and I remember we were the first store, because we were a new store. We were the first store to have those phones for sale. And I remember just being really determined to just try and be the first person to just sell the first ever mobile phone within Toys R Us. And I remember I started in the morning, and I think my lunch was at, say, 12, but I missed my lunch, and I think I was up till about one, one or 2pm until finally I managed to find someone who, who was, who me, had that need or wanted the phone, and so I made that first sale for toys r us in the UK with the mobile phone, and that that, in itself, taught me a lot about, you know, not giving up and kind of pushing through and persevering a bit. So yeah, that that was kind of my, my early part. I was always interested in other cultures, though. I was always interested at school, you know, I do projects on Australia, Egypt and things like that. And, you know, in the UK, when you get to about, I think similar, similar to America, but, you know, in the UK, where you either before or after uni, it's quite usual to do, like, a gap year or do a bit of traveling. And I just kind of never got round to it. And I had friends that went and did a gap year or years working holiday in Australia, and I remember when they came back, and I was like, Yeah, you know, that's that's actually what I want to do. So when I was about 22 it was at that point, and I'd worked my way up by them from Toys R Us, I'd already moved around the country, helped them open new stores in different locations in the UK. Was working in their busiest story of in Europe, which was in London. But I decided I wanted to kind of I wanted to go and travel. So I remember talking to my area manager at the time and saying, Look, this is what I want to do. I had a friend who was traveling, and he was meeting up with his sister, and his sister happened to be in Las Vegas, which is how we, we kind of ended up there. And I remember talking to my area manager at the time and saying that I want to leave, I want to go and do this. And I remember him sat down just trying to kind of kind of talk me out of it, because they obviously saw something in me. They wanted me to continue on the path I was doing with them, which was going, you know, towards the management, the leadership kind of roles. And I remember the conversation because I was saying to him, Look, I want, I want to, I want to go and travel. I really want to go. I'm going to go to Las Vegas or to travel America. And his response to me was, well, you know, if you stay here for another x years, you can get to this position, then you can go and have a holiday in America, and you could, you can get a helicopter, you can fly over the Grand Canyon, and kind of really trying to sell me into staying in that path that they wanted me to go on. And I thought about that, and I just said, No, I don't want to just go on a holiday. I really just want to immerse myself, and I just want to go there, and I want to live the experience. And so yeah, I I left that position, went to Las Vegas, ended up staying six months. I did three months. Did a bit in Mexico, came back for another three months. And that's where I met a lot of different people from different countries. And I really kind of got that initial early bug of wanting to go out and seeing a bit more of the world. And it was at that point in my life where I was in between, kind of the end of education, beginning of my business career, I guess, and I had that gap where it was the opportunity to do it. So I did, so yeah, I did that time in America, then back to the UK, then a year in Australia, which was great. And then, yeah, like I said, on the way home, is where I did my stop over. And then just obviously fell in love with Thailand and Asia, and that became my mindset after that year going back to the UK. My mindset was, how do I get back to Thailand? You know, how do I get back to Asia? I also spent a bit of time, about five years in the Philippines as well. So, you know, I like, I like, I like the region, I like the people, I like the kind of way of life, if you like.
 
</strong>Michael Hingson ** 14:23
So when you were working in the Philippines, and then when you got to Thailand, what did you do?
 
<strong>Stuart Pollington ** 14:30
Yeah, so I mean, it all starts with Thailand, really. So I mean, originally, when I first came over, I was, I was teaching and doing, trying to kind of some teaching and voluntary stuff. When I came back, I did a similar thing, and then I got, I get, I wouldn't say lucky, I guess I had an opportunity to work for a company that was, we were, we were basically selling laptop. Laptops in the UK, student laptops, they were refurbished like your IBM or your Dell, and we they would be refurbished and resold normally, to students. And we also, we also used to sell the the laptop batteries. So we would sell like the IBM or Dell laptop batteries, but we sell the OEM, you know, so we would get them direct from, from from China, so like third party batteries, if you like. And back in the day, this is just over 20 years ago, but back then, early days of what we would call digital marketing and online marketing. And you know, our website in the UK, we used to rank, you know, number one for keywords like IBM, refurb, refurbished. IBM, laptop Dell, laptop battery, IBM battery. So we used to rank above the brands, and that was my introduction, if you like, to digital marketing and how it's possible to make money online. And then that kind of just morphed into, well, you know, if we're able to do this for our own business, why can't we do this for other businesses? And that would have been the, you know, the early owners and founders of the of smart digital and smart traffic seeing that opportunity and transitioning from running one business and doing well to helping multiple businesses do well online and that, that was the bit I really enjoy. You know, talking to different business owners in different industries. A lot of what we do is very similar, but then you have slightly different approaches, depending on them, the location and the type of business that people are in.
 
</strong>Michael Hingson ** 16:47
Well, you, you have certainly been been around. You formed your own or you formed countries along the way, like Eastern energy and smart digital group. What were they? Right?
 
<strong>Stuart Pollington ** 16:59
Yeah. So, so yeah, going back to the computer website. Out of that came a company called smart traffic that was put together by the free original founders, guy called Simon, guy called Ben, and a guy called Andy. And so they originally came together and put and had created, if you like, smart traffic. And smart traffic is a digital marketing agency originally started with SEO, the organic, you know, so when someone's searching for something in Google, we help get websites to the top of that page so that people can then click on them, and hopefully they get a lead or a sale, or whatever they're they're trying to do with that, with that traffic. So, yeah, they originally put that together. I being here and on the ground. I then started working within the business. So I was running the student website, if you like, the laptop website, and then got the opportunity from very early on to work within the Digital Marketing Company. I've got a sales background, but I'm also quite technical, and I would say I'm good with numbers, so a little bit analytical as well. So the opportunity came. We had opened an office in the Philippines, and it had been open for about, I think, 18 months or two years, and it was growing quite big, and they wanted someone else to go over there to support Simon, who was one of the founders who opened the office over there. And that's when I got the opportunity. So I was over in Cebu for what, five, five and a half years. At one point, we had an office there with maybe 120 staff, and we did a lot of the technical SEO, and we were delivering campaigns for the UK. So we had a company in the UK. We had one in Australia, and then also locally, within the kind of Thai market. And that was fantastic. I really enjoyed working over in the Philippines again. Culture enjoyed the culture enjoyed the people. Really enjoyed, you know, just getting stuck in and working on different client campaigns. And then eventually that brought me back to Thailand. There was a restructure of the company we, you know, we moved a lot of the a lot of the deliverables around. So I was then brought back to Thailand, which suited me, because I wanted to come back to Thailand at that point. And then I had the opportunity. So the previous owners, they, they created a couple of other businesses in Thailand. They're one that very big one that went really well, called dot property, so they ended up moving back to the UK. Long story short, about maybe 10 years ago, I got the opportunity to take over smart digital in Thailand and smart traffic in Australia, which are both the. Marketing agencies that I'd been helping to run. So I had the opportunity to take those over and assume ownership of those, which was fantastic. And then I've obviously been successfully running those for the last 10 years, both here and and in Australia, we do a lot of SEO. We do a lot of Google ads and social campaigns and web design, and we do a lot of white label. So we we sit in the background for other agencies around the world. So there'll be agencies in, you know, maybe Australia, the UK, America, some in Thailand as well, who are very strong at maybe social or very strong ads, but maybe not as strong on the SEO so we, we just become their SEO team. We'll run and manage the campaigns for them, and then we'll deliver all the reporting with their branding on so that they can then plug that into what they do for their clients and deliver to their clients. So that's all fantastic. I mean, I love, I love digital marketing. I love, I love looking at the data and, you know, working out how things work. And we've been very successful over the years, which then led on to that opportunity that you mentioned and you asked about with Eastern energy. So that was about three and a half years ago, right right around the COVID time, I had a meeting, if you like, in in Bangkok, with a guy called Robert Eason. He was actually on his way to the UK with his family, and kind of got stuck in Bangkok with all the lockdowns, and he was actually on his way to the UK to start Eastern energy there. And Eastern energy is basically, it's an energy monitoring and energy efficiency company. It's basically a UK design solution where we have a hardware technology that we retrofit, which is connects, like to the MDB, and then we have sensors that we place around the location, and for every piece of equipment that we connect to this solution, we can see in real time, second by second, the energy being used. We can then take that data, and we use machine learning and AI to actually work with our clients to identify where their energy wastage is, and then work with them to try and reduce that energy wastage, and that reduces the amount of energy they're using, which reduces their cost, but also, very importantly, reduces the CO two emissions. And so I had this chance encounter with Robert, and I remember, at the time I was we were talking about how this solution worked, and I was like, oh, that's quite interesting. You know, I've I, you know, the the digital marketing is going quite well. Could be time to maybe look at another kind of opportunity, if you like. So I had a look at how it worked. I looked at the kind of ideal clients and what sort of other projects were being delivered by the group around the world. And there were a couple of big name brands over in there. So because it works quite well with qsrs, like quick service restaurant, so like your fast food chains, where you have multiple locations. And it just so happened that one of the in case studies they'd had, I just through my networking, I do a lot of networking with the chambers in Bangkok. Through my networking, I actually happened to know some of the people in the right positions at some of these companies. I'd never had the opportunity to work with them, with the digital marketing because most of them would have their own in house teams, and I just saw it as an opportunity to maybe do something with this here. So I, you know, I said to Robert, give me a week. And then a week later, I said, right, we've got a meeting with this company. It's international fast food brand. They've got 1700 locations in Thailand. So when ended that meeting, very, very positive. And after that meeting, I think Robert and I just I said to Robert, you know, currently you have a plan to go to the UK. Currently you're stuck in Thailand with lockdown, with COVID. We don't know what's going to happen and where everything's going to go. Why don't we do it here? And that's where it originally came from. We decided, let's, you know, let's, let's give that a shot over here. Since then, we've brought in two other partners. There's now four of us, a guy called Gary and a guy called Patrick. And yeah, I mean, it's a bit slower than I thought it would be, but it's in the last. Six months, it's really kind of picked up, which has been fantastic. And for me, it was, for me, it was just two things that made sense. One, I love I love data, and I love the technology. So I love the fact that we're now helping businesses by giving them data that they don't currently have the access to, you know. So when you get, you know, when you when you get your electricity bill, you get it the month after you've used everything, don't you, and it just tells you how much you've got to pay. And there's not really much choice. So what we're doing is giving them the visibility in real time to see where their energy is going and be able to make changes in real time to reduce that energy wastage. And I just thought, Well, look, this is great. It's very techie. It's using, you know, date big data, which I love, using machine learning and AI, which is great. And then I also, you know, I do care about the environment. I got two young kids, so I do care about what's happening around the world. And for me, that was a win, win. You know, I got to, I got to do something with tech that was new and exciting. It's definitely new to this region, even though it's been new to the same sort of technology has been utilized in Europe and America for a number of years. So it felt new, it felt exciting. And it's also good, you know, because we are helping people on the path to net zero. You know, how can we get to net zero? How can we reduce these emissions? So, yeah, I mean that that, for me, is
 
</strong>Stuart Pollington ** 26:40
two different types of, in my opinion, entrepreneurial kind of journeys. One is that the with the digital marketing is, is all it's a story of working my way up to then reach the top, if you like. And whereas Eastern energy is more of a traditional kind of as an entrepreneur, this is, this is an idea. Let's do something with it and get an exciting about it. So two kind of, two different approaches to get to the ownership stage, if you like.
 
<strong>Michael Hingson ** 27:14
I have an interesting story. I appreciate what you're saying. The whole entrepreneurial spirit is so important in what we do, and I wish more people had it. But years ago, one of my first jobs out of college was working for a company in Massachusetts, Kurzweil Computer Products. Ray Kurzweil, who developed, originally a reading machine for the blind, and then later a more commercial version of it. And there's somebody that I had met when I was a student at UC Irvine who ended up being back in Massachusetts working for at that time, a think tank consulting company called Bolt Beranek and Newman. I don't know whether you're familiar with them. They changed their name to, I think it was CLOUD NINE or Planet Nine. But Dick was telling me one day that, and this is when mainframe computers were so large and there was a lot needed to keep them cool and so on. Anyway, he was telling me that one day the gas utility came in because the total heating bill for the six story building was like $10 and they wanted to know how BBN bolt, brannic and Newman was stealing energy and and making it so that they didn't pay very much money. And the the president of the company said, let me show you. They went down to the basement, and there they had two PDP 20s, which are like dual PDP 10s. And they put out a lot of heat, needless to say, to run them. And what BBN did was to take all of that heat and pipe it through the building to keep the building warm in the winter. Rather than paying all the gas bills, they were using something that they already had, the entrepreneurial spirit liveth well. And the bottom line is they, they kept the building well heated. And I don't know what they did in the summer, but during the winter it was, it was pretty cool, and they were able to have $10 gas bills for the six story building, which was kind of fun. No,
 
</strong>Stuart Pollington ** 29:39
that's brilliant, yeah, and that just goes to show me, that is what a large part of this, you know, energy efficiency and things like that, is, it's, it's, it's not about just completely replacing or stopping something. It's about better utilizing it. Isn't it? So they, you know the example you just gave there, with the heat and the wasted energy of being lost in that heat release they've used and utilized, which is brilliant.
 
<strong>Michael Hingson ** 30:12
I a couple of years ago. So my wife passed away in 2022 and we have a furnace and so on here, and we had gas bills that were up in the $200 a month or more up as much as $300 a month in the winter to keep the house at a temperature that we could stand. And two years ago, I thought about, how do we lower that? And I was never a great fan of space heaters, but I decided to try something. We got a couple of space heaters, and we put them out in the living room, and we have ceiling fans. So turned on the space heaters and turned on the ceiling fans, and it did a pretty decent job of keeping the temperature down, such that for most months, I didn't even have to turn the furnace on at all, and our heating bill went down to like $39 a month. Then last year, we got an additional heater that was a little bit larger, and added that to the mix. And again, the bottom line is that if I start all of that early in the morning, our heating bill is like 30 $35 a month. Now I do cheat occasionally, and I'll turn the furnace on for about 45 minutes or 50 minutes in the morning with the ceiling fans to help distribute the warmer air, and I can get the house up to 75 degrees, or almost 30 Celsius, in in a very quick time. And then with the other two space heaters running, I don't have to use furnaces or anything for the rest of the day. So I think this year, the most expensive heating bill we had was like $80 because I did occasionally run the the the heaters or the furnace, and when I was traveling, I would turn the furnace on for the cat a little bit. But the bottom line is, there's so many things that we can do to be creative, if we think about it, to make things run more efficiently and not use as much energy and eliminate a lot of the waste that that we have, and so that that has worked out pretty well, and I have solar on the house. So in the summer, when most people around here are paying four and $500 a month for their electric bills to run the air conditioning. My electric bill year round, is $168 a month, which is
 
</strong>Stuart Pollington ** 32:47
cool. Yeah, no, that's great that you've and you've that is a great example there of kind of how you know our approach to energy efficiency. You know what? What are you currently doing? Is there a more efficient way of doing it? Which is exactly what you found, yeah,
 
<strong>Michael Hingson ** 33:07
yeah, and it works really well. So I can't complain it's warming up now. So in fact, we're not I haven't turned the furnace or anything on at all this week. This is the first week it's really been warm at night. In fact, it was 75 degrees Fahrenheit last night. I actually had to turn the air conditioner on and lower the house to 70 degrees, and then turned it off because I don't need to keep it on, and made it easier to sleep. But it's it's amazing, if we think about it, what the things that we can do to make our energy lives more efficient, lower the carbon footprint, and all those kinds of things. So I hear what you're saying, and it's and it's important, I think that we all think about as many ways as we can of doing that. I
 
</strong>Stuart Pollington ** 33:56
think one of the biggest problems with energy is just invisible. You don't, you know, you don't really see it. No. So just, it's just one of those. You just don't really think about it. And again, you only get, you only get told what you've used once you've used it. Yeah, so it's too late by then. And then you go, Oh, you know, you might get an expensive bill. And go, oh, I need to be careful. And then you're careful for a few days or a week, and then again, you don't see it until you get your next bill. Yeah, it's really hard as with anything. I mean, it's a bit like going to the gym. If you go to the gym or the fitness and you just do it sporadically. You don't really have a routine, or, you know, it's gonna be very hard to achieve anything. But then if you, if you set your mind to it, if you maybe get a trainer, and you get a you go onto a better diet, and you follow your routine, you can you will see the results. And it's very similar to what we do. If you've once you've got the data, and you can actually see what. Happening, you can make proper, informed and educated business decisions, and that's what we're trying to do with that is to help businesses make the right decision on the path to net zero
 
<strong>Michael Hingson ** 35:11
well, and you have to develop the mindset as the consumer to bring in a company like yours, or at least think about yourself. What can I do consistently to have a better energy pattern? And I think that's what most people tend not to do a lot, and the result of that is that they pay more than they need to. The power companies like it, the gas companies like it. But still, there are better ways to do it so. So tell me you have been in business and been an entrepreneur for a long time. What is maybe an example of some major crisis or thing that happened to you that you you regard as a failure or a setback that you have had to deal with and that taught you something crucial about business or life.
 
</strong>Stuart Pollington ** 36:08
Brilliant question. I mean, I would, I would guess, over 20 years, there's been a lot of different, sorry, a lot of different things that have happened. I think probably, probably an impactful one would have been. And this taught me a lot about my team, and, you know, their approach and how everyone can pull together. So it would have been, I think it was about, it was when I was in the Philippines. So it would have been about maybe 1212, years ago, we're in Cebu, and there was a big earthquake, and when it hit Cebu, I think it was quite early in the morning. It was like 6am and I remember the whole bed was kind of shaking and rocking, and we, you know, had to get out of the condo. And we're, at the time, living in a place called it Park. And in the Philippines, there's a lot of cool centers, so it's very much 24/7 with an office environment. So as we're coming out of the condo, in literally pants, as in, when I say pants, I mean underwear, because you literally jump out of bed and run. And they were like 1000s, 1000s of all the local Filipinos all all in their normal clothes, because they've all doing the call center work. And I remember just, you know, sitting out on the ground as the aftershocks and whole grounds moving and and, and that that was a very, you know, personal experience. But then on top of that, I've then got over 100 staff in in Cebu at the time that I then have to think about. And, you know, is everyone okay? And then, because of the time it happened, Luckily no one was in the office because it was early, yeah, but it all but it also meant that everything we needed
 
<strong>Michael Hingson ** 38:08
was in the office. Was in the office. Yeah, yeah. So,
 
</strong>Stuart Pollington ** 38:10
so I remember Matt, you know, I remember getting a group of us there, was myself and maybe three or four others from the office, and I remember getting in my car, drove to the office. We were on, I think it's like the eighth or ninth floor, and they didn't want to let us in because of, obviously, the earthquake, and it was a, it was a couple of hours later, and you've got to be obviously, you know, everything needs checking. You still got all the aftershocks, but we managed to let them allow us to run up the fire exit to the office so we could grab, you know, I think we were grabbing, like, 1520, laptops and screens to put in the car so that we could then, and we had to do that of the fire exit, so running up, running down, and that was all into The car so we could then drive to a location where I could get some of my team together remote and to work in this. I think we ended up in some coffee shop we found that was open, and we had the old free G boost kind of the Wi Fi dongles, dongles. And I just remember having to get, like, 1015, of my team, and we're all sat around there in the coffee shop in the morning. You know, there's still the after shops going on the I remember the office building being a mess, and, you know, the tiles had come in and everything, and it was all a bit crazy, but we had to find a way to keep the business running. So we were in the Philippines, we were the support team. We did all of the delivery of the work, but we also worked with the account managers in the UK and Australia as their technical liaisons, if you like. So we. Helped do the strategy. We did everything. And so with us out of action, the whole of Australia and of the whole of the UK team were kind of in a limbo, so we really had to pull together as a team. It taught me a lot about my staff and my team, but it also kind of it taught me about, no matter what does happen, you know, you can find a way through things, you know. So at the time that it happened, it felt like, you know, that's it, what we're going to do, but we had to turn that around and find the way to keep everything going. And yeah, that, that that just taught me a lot of you know, you can't give up. You've got to find a way to kind of push on through. And yeah, we did a fantastic job. Everyone was safe. Sorry. I probably should have said that. You know, no one, none of my team, were affected directly from the from the earthquake, which was great, and we found a way to keep things going so that the business, if you like, didn't fall apart. We,
 
<strong>Michael Hingson ** 41:09
you know, I guess, in our own way, had a similar thing, of course, with September 11, having our office on the 78th floor of Tower One, the difference is that that my staff was out that day working. They weren't going to be in the office. One person was going to be because he had an appointment at Cantor Fitzgerald up on the 96th floor of Tower One for 10 o'clock in the morning, and came in on one of the trains. But just as it arrived at the station tower two was hit, and everything shook, and the engineer said, don't even leave. We're going back out. And they left. But we lost everything in the office that day, and there was, of course, no way to get that. And I realized the next day, and my wife helped me start to work through it, that we had a whole team that had no office, had nothing to go to, so we did a variety of things to help them deal with it. Most of them had their computers because we had laptops by that time, and I had taken my laptop home the previous night and backed up all of my data onto my computer at home, so I was able to work from home, and other people had their computers with them. The reason I didn't have my laptop after September 11 is that I took it in that day to do some work. But needless to say, when we evacuated, it was heavy enough that going down 1463 stairs, 78 floors, that would have been a challenge with the laptop, so we left it, but it worked out. But I hear what you're saying, and the reality is that you got to keep the team going. And even if you can't necessarily do the work that you normally would do you still have to keep everyone's spirits up, and you have to do what needs to be done to keep everybody motivated and be able to function. So I think I learned the same lessons as you and value, of course, not that it all happened, but what I learned from it, because it's so important to be able to persevere and move forward, which, which is something that we don't see nearly as much as sometimes we really should.
 
</strong>Stuart Pollington ** 43:34
Yeah, no, no, definitely. I mean the other thing, and I think you you just mentioned there actually is it. You know, it was also good to see afterwards how everyone kind of pulls together. And, you know, we had a lot of support, not just in the Philippines, but from the UK and the Australia teams. I mean, we had a, we had a bit of an incident, you know, may have seen on the news two weeks ago, I think now, we had an incident in Bangkok where there was a earthquake in Myanmar, and then the all the buildings are shaking in Bangkok, yeah, 7.9 Yeah, that's it. And just, but just to see everyone come together was, was it's just amazing. You know? It's a shame, sometimes it takes something big to happen for people to come together and support each other.
 
<strong>Michael Hingson ** 44:27
We saw so much of that after September 11. For a while, everyone pulled together, everyone was supporting each other. But then over time, people forgot, and we ended up as a as a country, in some ways, being very fractured. Some political decisions were made that shouldn't have been, and that didn't help, but it was unfortunate that after a while, people started to forget, in fact, I went to work for an organization out in California in 2002 in addition to. To taking on a career of public speaking, and in 2008 the president of the organization said, we're changing and eliminating your job because nobody's interested in September 11 anymore, which was just crazy, but those are the kinds of attitudes that some people have, well, yeah, there was so little interest in September 11 anymore that when my first book, thunderdog was published, it became a number one New York Times bestseller. Yeah, there was no interest. It's
 
</strong>Stuart Pollington ** 45:31
just, I hope you sent him a signed copy and said, There you go.
 
<strong>Michael Hingson ** 45:35
Noah was even more fun than that, because this person had been hired in late 2007 and she did such a great job that after about 18 months, the board told her to go away, because she had so demoralized the organization that some of the departments were investigating forming unions, you know. So I didn't need to do anything. Wow, so, you know, but it, it's crazy, the attitudes that people have. Well, you have it is, it's it's really sad. Well, you have done a couple of things that I think are very interesting. You have moved to other countries, and you've also started businesses in unfamiliar markets. What advice? What advice would you give to someone who you learn about who's doing that today, starting a business in an unfamiliar market, or in a foreign country, or someplace where they've never been?
 
</strong>Stuart Pollington ** 46:34
Yeah, again, good questions. I looking back and then so and seeing what I'm doing now, and looking back to when I first came over, I think chambers, I think if I have one, you know, obviously you need to understand the market you want. You need to understand, like the labor laws, the tax laws and, you know, the business laws and things like that. But I think, I think the best thing you could do in any country is to check out the chambers. You know, I'm heavily involved and active with aus Jam, which is the Australian Chamber of Commerce, because of the connection with smart traffic in Australia, in Sydney, the digital marketing. I'm also involved with bcct, the British chamber as British Chamber of Commerce Thailand as well, that there's a very big AmCham American Chamber over here as well. And I just think that the chambers can help a lot. You know, they're good for the networking. Through the networking, you can meet the different types of people you need to know, connections with visas, with, you know, work permits, how to set up the business, recruiting everything. So everything I need, I can actually find within this ecosphere of the chambers. And the chambers in Thailand and Bangkok, specifically, they're very active, lots of regular networking, which brings, you know, introductions, new leads to the business, new connections. And then on top of that, we've had, we've had a lot of support from the British Embassy over in in Thailand, especially with the Eastern energy, because it is tech based, because it is UK Tech, and because it is obviously something that's good for the environment and what everyone's trying to push towards. So I think the two key areas for me, if you are starting a business in an unfamiliar area, is one. Check out the chambers. So obviously the first one you'd look at is your own nationality. But don't stress too much about that. I mean, the chambers over here will welcome anyone from any nationality. So, you know, utilize the chambers because it's through that that you're going to get to speak to people, expats, already running businesses. You'll hear the horror stories. You'll hear the tips. It will save you some time, it will save you some money, and it will save you from making similar mistakes. And then also talk to your embassy and how they can maybe support you. We've had, again, some great support from the British Embassy. They've witnessed demo use. They've helped us with introductions. On the energy efficiency side,
 
<strong>Michael Hingson ** 49:26
one of the things that clearly happens though, with you is that you also spend time establishing relationships with people, so you talk about the chamber and so on. But it also has to be that you've established and developed trusting relationships, so that you are able to learn the things that you learned, and that people are willing to help teach you. And I suspect that they also realize that you would be willing to help others as well.
 
</strong>Stuart Pollington ** 49:55
Yeah, and I think I mean yes, and I'm talking about. And I mentioned, sorry, networking and the changes. But with networking, you know, you don't, you shouldn't go in there with the mindset of, I'm going into networking. I want to make as many sales as I can. Whatever you go into the networking. Is an opportunity to meet people, to learn from people you then some of those people, or most of those people, may not even be the right fit for you, but it's about making those relationships and then helping each other and making introductions. So you know, a lot of what I do with the chambers, I run a lot of webinars. I do workshops where I do free training on digital marketing, on AI, on SEO, on ads, on social. I use that as my lead gen, if you like. So I spend a lot of time doing this educationally and helping people. And then the offshot of that is that some of those will come and talk to me and ask me to how I can help them, or they will recommend me to someone else. And you know, we all know in business, referrals are some of the best leads you can get.
 
<strong>Michael Hingson ** 51:11
Yeah, by any, by any definition, one of, one of the things that I tell every sales person that I've ever hired is you are a student, at least for your first year, don't hesitate to ask questions, because in reality, in general, people are going to be perfectly willing to help you. They're not going to look down on you if you ask questions and legitimately are looking for guidance and information. Again, it's not about you, it's about what you learn, and it's about how you then are able to use that knowledge to help other people, and the people and the individuals who recognize that do really well.
 
</strong>Stuart Pollington ** 51:50
No, exactly, and I don't know about you, Michael, but I like, I like helping people. Yeah, I like, it makes me feel good. And, yeah, that's, that's a big part of it as well. You know
 
<strong>Michael Hingson ** 52:01
it is and, and that's the way it ought to be. It's, that's the other thing that I tell them. I said, once you have learned a great deal, first of all, don't forget that you're always going to be a student. And second of all, don't hesitate to be a teacher and help other people as well.
 
</strong>Speaker 1 ** 52:16
Man, that's really important. Yeah, brilliant.
 
<strong>Michael Hingson ** 52:20
Now you have worked across a number of sectors and market, marketing, tech, sales, energy and so on. How did how do you do that? You You've clearly not necessarily been an expert in those right at the beginning. So how do you learn and grow and adapt to be able to to work in those various industries.
 
</strong>Stuart Pollington ** 52:41
Yeah, I mean, for the marketing, for the marketing, it helps that I really was interested in it. So there was a good there was a good interest. And if you're interested in something, then you get excited about it, and you have the motivation and the willingness to learn and ask the questions, like you said, and then that is where you can take that kind of passion and interest and turn it into something a bit more constructive. It's a bit like I was saying at the beginning. It's the sort of thing I wish they'd done a bit maybe with me at school, was understand what I was good at and what I liked. But yeah, so with the marketing, I mean, very similar to what you've said, I asked questions. I see it just seems to click in my head on how it worked. And it kind of made sense to me. It was just one of these things that clicked, yeah. And so for the marketing, I just found it personally quite interesting, but interesting, but also found it quite easy. It just made sense to me, you know. And similar, you know, using computers and technology, I think it just makes sense. It doesn't to everyone. And other people have their strengths in other areas, but, you know, for me, it made sense. So, you know that that was the easy part. Same with Eastern energy, it's technology. It makes sense. I love it, but at the end of the day, it's all about it's all about people, really business, and you've got your people and your team, and how you motivate them is going to be similar. It's going to be slightly different depending on culture and where you're based, in the type of industry you're in, but also very similar. You know, people want praise, they want constructive feedback. They want to know where they're gonna be in a year or five years. All of that's very similar. So you people within the business, and then your customers are just people as well, aren't they? Well, customers, partners, clients, you know that they are just people. So it's all, it's all, it's all about people, regardless of what we're doing. And because it's all very similar with tech and that, it just, yeah, I don't know. It just makes sense to me. Michael, I mean, it's different. It's funny, because when I do do network and I talk to people, I say, Well, I've got this digital marketing agency here. Work, and then I've got this energy efficiency business here. And the question is always, wow, they sound really different. How did you how did you get into them? But when, again, when I look at it, it's not it's it's tech, it's tech, it's data, it's people. That's how I look at it,
 
<strong>Michael Hingson ** 55:16
right? And a lot of the same rules apply across the board. Yes, there are specific things about each industry that are different, but the basics are the same.
 
</strong>Stuart Pollington ** 55:28
That's it. I, in fact, I that isn't almost, there's almost word for word. What I use when I'm explaining our approach to SEO, I just say, Look, you know, there's, there's three core areas with SEO, it's the tech, the on site, it's the content, and it's the off site signals, or the link building. I said they're the three core areas for Google. They've been the same for, you know, 20 years. Within those areas, there's lots of individual things you need to look at, and that changes a lot. And there's 1000s of things that go into the algorithm, but the basics are the same. Sort your tech, sort the text, sort the tech of it out, the speed of the site and the usability. Make sure your content is good and relevant and authoritative, and then get other sites to recommend you and reference you, you know So, but, yeah, that's very similar to how I try and explain SEO. Yeah, you know all this stuff going on, but you still got the core basics of the same.
 
<strong>Michael Hingson ** 56:29
It is the same as it has always been, absolutely. So what do you do? Or how do you deal with a situation when plans necessarily don't go like you think they should, and and all that. How do you stay motivated?
 
</strong>Stuart Pollington ** 56:45
I mean, it depends, it depends what's gone wrong. But, I mean, I'm, I'm, I'm a big believer in, you know, learning from your mistakes and then learning also learning from what went wrong. Because sometimes you don't make a mistake and something goes wrong, but something still goes wrong. I think it helps. It helps to have a good team around you and have a good support team that you can talk to. It's good to be able to work through issues. But, I mean, for me, I think the main thing is, you know, every like you were saying earlier, about asking questions and being a student for a year. You know everything that happens in business, good or bad, is a lesson that should help you be better in the future. So you know the first thing, when something goes wrong, understand what's gone wrong first. Why did it go wrong? How did it go wrong? How do we resolve this, if we need to resolve something for the client or us, and then how do we try and limit that happening in the future? And then what do we learn from that? And how do we make sure we can improve and be better? And I think, you know, it's not always easy when things go wrong, but I think I'm long enough in the tooth now that I understand that, you know, the bad days don't last. There's always a good day around the corner, and it's about, you know, working out how you get through
 
<strong>Michael Hingson ** 58:10
it. And that's the issue, is working it out. And you have to have the tenacity and, well, the interest and the desire to work it out, rather than letting it overwhelm you and beat you down, you learn how to move forward.
 
</strong>Stuart Pollington ** 58:25
Yeah, and that's not easy, is it? I mean, let's be honest. I mean, even, even being when we were younger and kids, you know, things happen. It does. We're just human, aren't we? We have emotions. We have certain feelings. But if you can just deal with that and then constructively and critically look at the problem, you can normally find a solution.
 
<strong>Michael Hingson ** 58:46
Yeah, exactly. What's one piece of advice you wished you had learned earlier in your entrepreneurial career?
 
</strong>Stuart Pollington ** 58:56
Um, I Yeah. I mean, for this one. I think, I think what you said earlier, actually, it got me thinking during wise we've been talking because I was kind of, I would say, don't be afraid to ask questions just based on what we've been talking about. It's changed a little bit because I was going to say, well, you know, one of the things I really wish I'd learned or known earlier was, you know, about the value of mentorship and kind of finding the the right people who can almost show you where you need to be, but you could, you know, but when people hear the word mentor, they think of either or, you know, someone really, yeah, high up who I could I'm too afraid to ask them, or someone who's going to cost you 1000s of dollars a month. So actually, I'm going to change that to don't be afraid to ask questions, because that's basically what you'd expect from a mentor, is to be able to ask. Questions, run ideas. And I think, I think, yeah, I think thinking back now, understanding that the more questions you ask, the more information you have, the better your decisions you can make. And obviously, don't be afraid to learn from other people's experience, because they've been through it, and potentially they could have the right way for you to get through it as well.
 
<strong>Michael Hingson ** 1:00:24
And you never know where you're going to find a mentor. Exactly,
 
</strong>Stuart Pollington ** 1:00:28
yeah, no, exactly. I think again, you hear the word mentor, and you think people have this diff, a certain perception of it, but it can be anyone. I mean, you know, if I my mom could be my mentor, for, for, for her great, you know, cooking and things that she would do in her roast dinners. You know that that's kind of a mentor, isn't it making a better roast dinner? So I think, yeah, I think, I
 
<strong>Michael Hingson ** 1:00:54
think, but it all gets back to being willing to ask questions and to listen,
 
</strong>Stuart Pollington ** 1:01:02
and then I would add one more thing. So ask the questions, listen and then take action. And that's where that unstoppable mindset, I think, comes in, because I think people do ask questions, people can listen, but it's the taking action. It's that final step of having the courage to say, I'm going to do this, I'm going to go for
 
<strong>Michael Hingson ** 1:01:23
it. And you may find out that what was advised to you may not be the exact thing that works for you, but if you start working at it, and you start trying it, you will figure out what works
 
</strong>Stuart Pollington ** 1:01:37
exactly. Yeah, no, exactly. That's it, yeah.
 
<strong>Michael Hingson ** 1:01:41
Well, what a great place to actually end this. We've been doing this now over an hour, and I know, can you believe it? And I have a puppy dog who probably says, If you don't feed me dinner soon, you're going to be my dinner. So I should probably go do that. That's
 
</strong>Stuart Pollington ** 1:01:57
all good. So for me, I'm going to go and get my breakfast coffee. Now it's 7am now, five past seven in the morning.
 
<strong>Michael Hingson ** 1:02:03
There you are. Well, this is my day. This has been a lot of fun. I really appreciate you being here, and I want to say to everyone listening and watching, we really appreciate you being here with us as well. Tell others about unstoppable mindset. We really appreciate that. Love to hear your thoughts and get your thoughts, so feel free to email me with any of your ideas and your your conceptions of all of this. Feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go to our podcast page. There's a contact form there, and my podcast page is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O N. Love to hear from you. Would really appreciate it if you'll give us a five star rating wherever you're watching or listening to the podcast today, if you know anyone and steward as well for you, if any one of you listening or participating knows anyone else that you think ought to be a guest on unstoppable mindset, we'd love to hear from you. We'd love introductions, always looking for more people to tell their stories. So that's what this is really all about. So I really appreciate you all taking the time to be here, and Stuart, especially you. Thank you for being here. This has been a lot of fun, and we really appreciate you taking your time.
 
</strong>Stuart Pollington ** 1:03:26
Thank you, Michael. Thank you everyone. I really enjoyed that. And you know, in the spirit of everything, you know, if, if anyone does have any questions for me, just feel free to reach out. I'm happy to chat.
 
<strong>Michael Hingson ** 1:03:39
How do they do that? What's the best way, I
 
</strong>Stuart Pollington ** 1:03:41
think probably the LinkedIn so I think on when you post and share this, you will have the link. I think
 
<strong>Michael Hingson ** 1:03:49
we will. But why don't you go ahead and say your LinkedIn info anyway? Okay, yeah.
 
</strong>Stuart Pollington ** 1:03:53
I mean, the easiest thing to do would just be the Google search for my name on LinkedIn. So Stuart pollington, it's S, T, U, a, r, t, and then P, O, L, L, I N, G, T, O, N, and if you go to LinkedIn, that is my I think I got lucky. I've got the actual LinkedIn URL, LinkedIn, forward slash, I N, forward slash. Stuart pollington, so it should be nice and easy.
 
<strong>Michael Hingson ** 1:04:19
Yeah, I think I got that with Michael hingson. I was very fortunate for that as well. Got lucky with
 
</strong>Stuart Pollington ** 1:04:23
that. Yeah, they've got numbers and everything. And I'm like, Yes, yeah.
 
<strong>Michael Hingson ** 1:04:30
Well, thank you again. This has been a lot of fun, hasn't
 
</strong>Stuart Pollington ** 1:04:33
it? He has. I've really enjoyed it. So thank you for the invitation, Michael.
 
**Michael Hingson ** 1:04:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Adventurer, Digital Marketer and Entrepreneur with Stuart Pollington</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/11b5a1a3-d7d4-4bf6-bc4e-a93eab0ce5bb.mp3?source=rss&amp;ext=asset.mp3" length="96134170" type="audio/mpeg" />
<itunes:episode>352</itunes:episode>
</item>
<item><title>Episode 351 – Unstoppable Learning &amp; Development Professional with Fidel Guzman</title>
<guid isPermaLink="false">https://pinecast.com/guid/78bde0a1-6a94-4a69-92da-9036bc7e3602</guid>
<pubDate>Tue, 08 Jul 2025 10:00:36 -0000</pubDate>

<itunes:duration>01:08:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e993c66b-df87-4850-8ba4-a63af54eeccf/UM351-Fidel_Guzman-Coverart.jpg" />
<description><![CDATA[<p>I always enjoy having the opportunity to speak with business professionals and leaders. Fidel Guzman not only is such a professional, but he also works in the corporate training arena teaching his company’s employees and leaders about leadership and continuous improvement. Fidel comes by his talents honestly. He grew up in an environment where he needed to learn and grow. He secured a Bachelor’s degree and an MBA both from Northeastern Illinois University where he graduated Summa Cum Laude.</p>
<p>Fidel started out wanting to be a kindergarten teacher, but he ended up taking a different road. He went to work for a company where he helped people progress within various industries.</p>
<p>The company he worked for was bought by ION Group in Chicago, IL. Fidel flourished and became the Manager of Internal Training for the company. Mr. Guzman is quite adaptable and can train people within the organization even though they may well have their own expertise in different industries.</p>
<p>Fidel and I talk about everything from leadership, the future of corporate training and we even take time to explore how AI is and will become more a part of his work and the work we all do.</p>
<p>When not working Fidel has various outside activities. His most loved efforts go, of course, into being part of a family. He also serves as Vice President of Education for Toastmasters International. He loves to be involved in Mixed Martial Arts. He keeps quite busy at a variety of activities and clearly loves the challenges he gets to address along the way.</p>
<p><strong>About the Guest:</strong></p>
<p>Fidel Guzman is a dynamic and enthusiastic Learning &amp; Develoment professional with a proven track record in instructional design, project management, and training development. With a Master of Business Administration from Northeastern Illinois University, where he graduated Summa Cum Laude, Fidel has consistently demonstrated his commitment to excellence and continuous improvement. His extensive experience spans various industries, including finance, telecommunications, and fitness, showcasing his versatility and adaptability.</p>
<p>Currently serving as the Manager of Internal Training at ION Group in Chicago, IL. Fidel and his small but mighty team facilitate onboarding programs and training initiatives for over 13,000 employees globally. He has experience developing comprehensive new hire onboarding curricula and career progression pathways for multiple departments, ensuring effective and innovative learning solutions. Fidel's leadership extends beyond his professional role, as he actively participates in numerous company committees focused on community volunteer events, work-life balance education, and diversity, equity, and inclusion.</p>
<p>Fidel's passion for personal and professional development is evident in his certifications, including “Creating a Coaching Culture” from SHRM and “Coaching Skills for Leaders and Managers” from PMI. Fluent in both Spanish and English, he leverages his bilingual skills to connect with a diverse audience. Outside of his professional endeavors, Fidel enjoys podcasting, judo, triathlons, hiking, and poetry, reflecting his well-rounded and adventurous spirit.</p>
<p>In addition to his professional achievements, Fidel has a strong commitment to volunteerism and community involvement. He is serving as the Vice President of Education for Toastmasters International and has been an MMA class instructor and coordinator at St. Bruno Elementary. His dedication to helping others is further demonstrated through his role as an academic tutor at Berwyn Public Library.</p>
<p><strong>Ways to connect with Fidel:</strong></p>
<p><a href="https://www.linkedin.com/in/fidel-guzman-mba-519973115/" rel="nofollow">(1) Fidel Guzman, MBA | LinkedIn</a>
New Podcast- The Hero in the Mirror on Spotify:
<a href="https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg" rel="nofollow">https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg</a>
The Hero in the Mirror also on Youtube:
<a href="https://www.youtube.com/@HerointheMirror1101/videos" rel="nofollow">(3) HerointheMirror - YouTube</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Greetings, everyone. I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to do the unexpected. And of course, what the unexpected is is anything that doesn't have anything to do with inclusion or diversity. So that's most things you know, in a lot of ways. Anyway, our guest today is Fidel, and am I pronouncing it right? Guzman, yes, you got it. Oh, my goodness. Comes from listening to Guzman's who play baseball. Okay, I'll take that. That's a way. So Fidel reached out to me some time ago. We're going to be doing some speaking to his company ion. But in the meanwhile, I also convinced him that he had to come on unstoppable mindset and talk with us, tell us about himself, tell us a lot about what he does and why he does it, and help to contribute to our general theme, which is that we're all more unstoppable than we think we are, and we usually underrate ourselves. So we we try to improve by discovering that more people are unstoppable than we think they are, and that we thought they were. So that works out. Well, Fidel has a degree in business. He has a Masters of Business Administration. You graduated sigma cum laude, which is pretty cool. And I did cum laude, but I didn't get to do sigma or Magna, but that's okay, but that's okay anyway. Fidel, I want to welcome you to unstoppable mindset. We're glad you're here.
 
<strong>Fidel Guzman ** 02:56
Michael, it's a pleasure to be here. Thank you for having me.
 
</strong>Michael Hingson ** 03:00
Well, my pleasure, and I'm looking forward to to chatting and talking about some businessy things and anything else that you want to talk about. So let's start this way. It's always fun to do this. Why don't we start by you telling us kind of, maybe, about the early Fidel growing up and some of that stuff, and what got you started down the road of life as it were.
 
<strong>Fidel Guzman ** 03:20
Yeah, yeah, that's all right, yeah, let's let's go back. Let's go back to where it all started,
 
</strong>Michael Hingson ** 03:25
long time ago,
 
<strong>Fidel Guzman ** 03:30
definitely. So I'm born and raised in Los Angeles, Compton, Huntington Park area. I come from Mexican parents. They they they came here to the United States to give their their family a better future. Some first generation Mexican American, very proud. So actually, we do have a little diversity in here on this call. Oh, good. There we go. Yeah. So first generation Mexican American, my family traveled a lot when I was young. My dad's a truck driver, so wherever there was work, he would take us along. So we grew up and raised Los Angeles. I was seven or eight, then we ended up going to Mexico for a couple years, in Dallas, then St Louis, and then we ended up here in Chicago, here in the Midwest. Wow. Winter, the winters here were a bit surprising and tough. When I was in elementary school, I remember the first snow that I saw. It was, it was beautiful. After two weeks, I was like, All right, when is it? When is it gonna go away? And I was in for the the rude awakening that it's gonna it's gonna stick around for, for a few months or so, yeah, but I've had, you know, since then here, here in Chicago, we started to grow our roots. And I have five brothers and a sister. So I have a big family, a big Hispanic family, and I went to high school. My freshman year, I went to Lane Tech. Tech for all my folks who are familiar with the Chicagoland area. And then I ended up going to transferring over to Morton West in Berwyn. After I graduated high school, I went to Northeastern Illinois University, my alma mater, I got my undergrad in business management and marketing, and also got my Masters in Business Administration. So I am a proud double alumni from Northeastern Illinois University, and I really owe this, this community of Northeastern Illinois University, a lot with respect to the great teachers that they have there, the community that they try to build, and the friends and that I made along the way, as well as the education, of course, that helped, really helped me expand my career opportunities. After I graduated from Northeastern Illinois University with my undergrad, I started my first real corporate role inside of backstop solutions. And backstop solutions was a still, you know, it was a great company to be a part of lots of mentors. If I can, actually, I would like to give a quick shout out to a few mentors that I had along the way, such as Deanne Falk, Richard fu our CEO, our legacy CEO, Clint Coghill, Sarah Schroeder, and the current head of learning and development under ion. Alexander Lloyd and I really want to thank them for all their mentorship and leadership, because it's really helped me get and grow to the person that I am today. So with that, yeah, I am the manager of internal training at ion. We came I came in via an acquisition, when backstop was acquired, and throughout that period, like I was, I had some some free time, so to say, and ended up getting my Masters in Business Administration.
 
</strong>Michael Hingson ** 06:48
And so along the way, did you get yourself married and all that? Oh, my
 
<strong>Fidel Guzman ** 06:52
wife is going to kill me. Yes. Along the way, sorry about that. No, yeah, yeah, of course, yeah. Can't forget, can't forget about those significant others. But yes, I am married. My wife has a master's in occupational therapy, so she's in the medical field, and I'm in, like, the business learning and development side of things, so our conversations are pretty interesting, as well as our perspectives on things. I also have a daughter. She's 16, going on 17 people are usually very surprised when I tell them the age of my daughter, but had her early when I was in my early 20s, so young dad and she was a blessing. I wouldn't, wouldn't have it any other way.
 
</strong>Michael Hingson ** 07:33
That's that is great. Why did you decide to go into business and study business in college.
 
<strong>Fidel Guzman ** 07:42
So interestingly enough, when I got into college, I wanted to be a kindergarten teacher. I wanted to be cool Mr. Guzman, because I also really I love kids. I love working with kids. I was also a mixed martial arts program coordinator and instructor at an elementary school on the south side of Chicago for three years, and that was during my undergrad. And I taught all grades kindergarten through eighth grade, some of the basics in boxing, wrestling, jiu jitsu and kickboxing, so a bit of both. But as I was going through through my clinicals, as I was going through the the Yeah, the education aspect of it, I ended up wanting to switch majors. So I was like, I was like, hey, there's probably a lot more opportunity, a lot more opportunity for growth inside of the business segment. So I ended up switching my majors to business management, marketing, and somehow learning just found its way back into my life. So a lot of the stuff that I learned from some of those, those preliminary courses in in education. I mean, still, still resonate to this day, right? Understand your audience. Understand which students are visual learners, which ones are experiential learners. Which one need more repetitive exercise to to drill something in? So, yeah, the universe did not, did not lead me too far away from, from from teaching and being an instructor, and here I am. I know
 
</strong>Michael Hingson ** 09:08
that feeling well. So a couple things. First of all, I was born in Chicago, but we moved to California when I was five, but in Chicago, you start kindergarten at the age of four. So I went for a year to a special kindergarten class that my parents and others advocated for, for premature, blind kids, because there were a whole bunch in the Chicago area during the whole baby boomer area, a number of children were born prematurely and given a pure oxygen environment, which caused them to lose their eyesight. And so the bottom line is that happened to me among others. And so I went to the Perry school. I don't even know if it's around anymore. Somebody told me it wasn't around anymore, but that's where I went to school. And went there for a year of kindergarten, learned braille and other things. And then we moved to California. So I always wanted to be a teacher as well, and I came at teaching from a different standpoint, as you did. That is to say, Well, I wanted to be a teacher. My first job out of college wasn't directly teaching, except I ended up having to write training materials and do other things like that, and then I ended up going into sales, and what I learned is that the best sales people are really teachers. They're counselors. They guide and they help people, especially when you're dealing with major account sales, they help people look at products. They teach about what their product does and the really good sales people are brave enough to admit when their product might not be the best fit for someone, because it's also all about building trust. And good teachers are concerned about building trust as well. Of course.
 
<strong>Fidel Guzman ** 10:57
Yeah, one of my teachers when I was close to graduating, you know, one of the things that you know this teacher, Dr funk, if I remember correctly, he instilled in us, if you're able to synthesize what you learned and explain it to a five year old, you've done a good job. Like you, you you yourself understand that particular concept or that particular topic. And I really took that to heart. So now, you know, and a lot of these roles, if, from the the main instructor, I want and need to be able to explain it, you know, to my kid, to explain it in in simple terms. And, of course, you know, expand on it if needed. But, but
 
</strong>Michael Hingson ** 11:40
it ultimately comes down to you can provide all the information you want, but they have to teach themselves, really, and they're not going to do that, and they're not going to listen to you if they don't trust you. So trust is a vital part of what we do,
 
<strong>Fidel Guzman ** 11:56
exactly spot on,
 
</strong>Michael Hingson ** 11:58
and I have found that that developing that trust is so extremely important. I learned a lot about trust from working with guide dogs, right from the very first guide dog that I obtained back in 1964 when I was 14. It was all about building a team and I and although I didn't know how to really externally, say it necessarily, until many years later, internally, I understood that my job was to build a relationship and that I was going to be the team leader, and needed to be able to gain trust, as well as trust my teammate in in what we did. So worked out pretty well, though. So, you know, I was that was pretty cool. So what does ion do? What is ion?
 
<strong>Fidel Guzman ** 12:49
Yeah, I yeah for sure. So ion is a essentially, you can, you can think of it as a software company for the investment community. We provide a number of different platforms for them to streamline their processes and track information, or be end users of that of data.
 
</strong>Michael Hingson ** 13:07
So people buy your software and do what
 
<strong>Fidel Guzman ** 13:11
they can either leverage the data that's being provided to them, or they can include data within specific platforms.
 
</strong>Michael Hingson ** 13:20
Are you starting to see that this whole concept of so called AI is valuable in what you do, or, as I am working with that yet,
 
<strong>Fidel Guzman ** 13:30
yes, definitely, we are big on streamlining processes and making sure that we're maximizing the best use of everyone's time, and AI really has a really important component in that. So for for learning and development, one of the ways that we're using AI is for content creation, so whether it's just creating a simple outline for a course or starting to use that to create slides, but there, we're also taking a look at the way AI can be used on a regular basis to provide feedback for reps like let's say someone finishes a demo. If they want to do some self reflection, they can leverage AI to get some feedback on what worked well what didn't. Was there enough engagement? How was my use of technology, so on and so forth. So not only is AI being used from, you know, creating content, but also as, like a ad hoc instructor and and way to generate feedback,
 
</strong>Michael Hingson ** 14:31
well, and it offers so much versatility, you can really have it go many different ways. So it is very possible it can be an instructor, as you say, an ad hoc instructor, but it really can present its information in a good teaching way too. So you can have conversations with it. You can do the same sorts of things that you would do with a teacher. I think that AI clearly, is here to stay, but I think. Think over time, AI is going to evolve a lot. I am not of the opinion that AI will replace people for a variety of reasons, but I think that it's here and it's up to us to be smart as to how we use it.
 
<strong>Fidel Guzman ** 15:14
Definitely. I think one of the the tips that we always give people is AI does a really great job of a number of different things, but it's always going to need that human touch at the end of at the end of the day. So don't just take don't just take some content that AI has created and take it to heart. Make sure to review it. Make sure to put that personal touch on there and have it speak your language. Have it really resonate with the audience as well, especially that, oh, go ahead. Or also just on Super mechanical, super scripted,
 
</strong>Michael Hingson ** 15:49
well, and I think as AI grows, it's going to try to emulate, or we're going to use it to try to emulate people more and more, but it still isn't going to get to the point where it truly is me or you, and we do have to put our mark on it. I've used it to help create several articles, and what I've done when I do that is I'll tell it what I want it to write about, and let it do it, and it comes up with some pretty good ideas that I incorporate into the article, that I create, between what it provides and what I add to the mix. And it really should be that way. Exactly what I've really found interesting is the number of people like in classrooms, who say teachers, who say, you know, it's really harder and harder and harder to tell when a student uses AI to write a paper or if the student is doing it themselves. And the first time I heard that, immediately, my idea of what to do was something like this, let the student use AI if they want to, let the have ai do the whole paper. What you ought to do is to have one day after all the students turn their papers in, where you bring each student up to the front of the class and say, defend your paper. Now you have one minute if they don't really know, yeah. I mean, if they don't know what's going on, then they're not going to be able to do very well, and they fail.
 
<strong>Fidel Guzman ** 17:19
Yes, I am a big proponent of comprehensive exercises and also public speaking. How well? How well can you articulate the thought that you gave in that paper? Right? Some of those different talking points, right? Can you convey the same message in front of the classroom?
 
</strong>Michael Hingson ** 17:38
Yeah, and, and, you can tell if a person is just not necessarily a great public speaker, they're nervous, as opposed to whether they know the subject. And those, in a sense, are two different things. But you can use the fact that students are at the front of the classroom to help make them better speakers, too, which is a good thing.
 
<strong>Fidel Guzman ** 17:59
Yeah, no, yeah. I agree with you. If they are using AI, just, you know, turn around a paper, have them present in front of the classroom. Yeah, let's, let's talk a bit more about your paper, yeah, and, and really have it be an interactive exercise. I think that's really where the end goal is going to be, now that AI has really taken over the way the classroom dynamic has changed. So having more of those interactive exercises, really taking a look at comprehension, whether somebody really understands that topic, and giving giving students and an audience an opportunity to discuss, how do we how do we create a hive mind mentality around this particular topic, especially in a classroom, right whether, whether that's in a school setting, in academia, or whether that's in a corporate setting, inside of an office.
 
</strong>Michael Hingson ** 18:54
Several months ago, we had a guest on unstoppable mindset, who's an executive leadership coach in Northern California who was a major proponent of AI. And when he worked with companies, and especially with presidents and leaders who were stuck on how we evolve and how we grow, he would bring AI into all those meetings, and one day he was dealing with one such situation where he told the president, you got to use you ought to use AI to get some great ideas. The President took that to heart, called his senior leadership staff in and said, take the rest of this day and create ideas about how you think we ought to do things better, and so on, and use AI to do it. And when everyone came in the next day, they had a lot of innovative and creative ideas, and all loved the fact that he encouraged them to use AI. And that led to. Us having a discussion about, is AI going to really take over the jobs that people do? And both of us agreed, no, AI won't. Ai can't replace anyone. We can fire somebody and then put AI in their place, which doesn't really work well. But what is a better thing is let ai do what it does well. So example that he gave was say, you have autonomous vehicles. As autonomous vehicles become more and more prevalent, like trucks that are delivering supplies, like shipping vehicles and so on, let the autonomous vehicle drive, but the driver needs to still be in the cabin and needs to be behind the wheel, even though they're not doing anything, because they are going to let the autonomous vehicle do what it can do. But you can give those people other assignments to do for the company that will keep them busy and do things that otherwise might not be done quite as efficiently. So the bottom line is, you keep people busy, you use the autonomous vehicle, and it's a win win situation all the way around.
 
<strong>Fidel Guzman ** 21:08
Yeah, great. I I've heard something very similar to that, and maybe if I can, if I can synthesize this, it's going to be that we want to remove manual task out of people's times, and we want them to focus on more higher value add activities. Do
 
</strong>Michael Hingson ** 21:29
you think that's fair? I think that's true. Isaac Asimov, years ago, the science fiction writer, wrote a really wonderful science fiction story about a young man who lived in a society where everyone had a particular job to do, and you were matched with your talents. And so there you you're you take a test when you're, like, eight years old and or or even younger, and that starts you down the road of what it is you're supposed to do for the whole country. And then you take another test several years later, and that locks you into what you're trained to do. So you always do the same task, but you do it well, because that's what you're trained to do. Well, this kid was in the whole process taking his tests, and he just wasn't comfortable with what was going on. And eventually he ran away. And what, you know, he he took the last test, apparently they looked at him kind of funny when they looked at the results and he didn't like what was going on. And he just left. He said, I'm not going to do this. I don't, I don't. I don't want to be an engineer. I don't want to do whatever it is that they want. And they eventually caught up with him, and they caught him, and they said, Why'd you run away? And he told them, and then said, No, you don't understand what just happened. Some people in society are the people who create the tests, create the processes, and don't get trained to do a specific thing, because they're the innovators and the inventors that keep society going, and you're one of those kids, and this was like, what, 50 years ago that he wrote that? So it's, it is, it is really interesting, but, but very true and, and the reality is, we can be as creative as we choose to be, and some people are more creative than others, but there are always tasks that we can find for anyone to do, and that will make them very happy,
 
23:40
absolutely, definitely.
 
<strong>Michael Hingson ** 23:42
So it works out. You know, it does work out really well. Well, a question for you. You have a leadership philosophy, needless to say, and you lead a lot in instructional design, what, what are the core principles, or what are the things that kind of make up how you teach leadership, and what it is that you teach people to do, and how do you go about team development?
 
</strong>Fidel Guzman ** 24:13
Yeah, I think some of the core principles that I that I really focus on with learning and development and instructional design. Number one, it has to be collaboration. It really does take a community to put some some really good training sessions and training opportunities in place, and it's really leveraging all the expertise from different subject matter experts. Give them a chance to share their perspectives and their insights on certain things, but also, really, just to enhance, you know, the the use of these training programs, because people are more keen to listen to like, oh yeah, this guy's a subject matter he's an expert in this particular. Their space and for them to to hop on. So I think that collaboration aspect is, you know, getting the Lean In from managers like, hey, this training is important. Your employees are going to benefit from this training, whether it's just for to develop their their education, to develop their career, whatever that may look like. But I want to say one of the, the first guiding principles is going to have to be collaboration. The second one is going to have to be most likely continuous improvement. As we start to roll out a lot of these different training sessions, whether it's public speaking, whether it's product training, whether it's industry training, if we roll it out, we keep our ear to the ground and make sure that we're receptive to the feedback. We take a look at what works well, what doesn't work well, what needs to be tailored. How can we, how can we also manage this across different time zones? So ion is super global company, I want to say, over 13,000 employees in over 13 plus countries. So also managing what those training programs look like for everyone, for everyone, across the board. So besides the collaboration, besides the continuous improvements or the I like to also say that the Kaizen, the Japanese philosophy of Kaizen, right, making those small improvements, the last one I want to say is going to be innovation. How can we incorporate, right? We were talking about AI. How can we incorporate some of these ladies, latest tech trends into what our training delivery looks like, whether it's something as simple as, how do we include more polls throughout a lecture to keep people engaged and participate? How do we include knowledge checks at the end of every session to make sure that people are walking away with some of the key takeaways. So, yeah, collaboration, continuous improvement and innovation. Yeah, how do we stay innovative and stay creative? I think having having some fun, staying creative along the way Definitely, definitely resonates with your audience as you're trying to do different things and trying to keep things as engaging and and fun as possible.
 
<strong>Michael Hingson ** 27:06
What do you say to someone who says, Look, I've really learned all I need to learn. I'm not really interested in learning anything new. That is, I know, isn't that? Yeah, but you hear it a lot, I'm sure, or too much. I
 
</strong>Fidel Guzman ** 27:22
think some people get comfortable right, like, Hey, I'm comfortable with what I know. And learning does require a certain level of mental energy, and it also requires a certain level of you being willing to take on a new challenge, to take on and learn something new. So to them, I would genuinely ask, what's your interest? How can we supplement what this interest looks like? You know, what are your interests in other avenues? And I think that will plant a seed to let them know that learning and development should be something learning, right? Just learning in general, it should be something that you should do throughout your life. I recently started a podcast called the hero in the mirror, and I wanted to take a moment and actually, thank you, Michael. I don't know if you remember our initial conversation. But we were talking, we were talking about, you had asked me, What ideas do you have? What are you working on? Are you working on, any books, any podcasts? And I had mentioned, I was like, Hey, I actually have an idea for a podcast. And you pause for a moment, and you were like, what's stopping it? Yeah, and it was, it was kind of like, it kind of took me back. I'm like, What? What is stopping me? Right? And sometimes, and in coaching, we call it interference, like you're you probably have a fear of failure. You have a fear that something's not going to go right, or this task seems enormous, that you don't know where to start. Yeah, so making small, small mental changes, making small steps, I think, definitely add up. Since then, Michael, I've had I've had three episodes. I've had some great guests hop on and share their story of resilience and triumph. And as I'm starting to do more episodes, I'm I'm hearing stories of people willing to have that, that mindset of, I want to continue to learn, I want to continue to expand on the person that I am and make myself well rounded in these different, different areas. So So, long story short, if somebody says I don't, I don't need to learn anything, there's always room for growth. There's always room for interest, what, what interests you, and how? And how can we follow that interest and and supplement it with some some training content.
 
<strong>Michael Hingson ** 29:49
I know, for me, I'm extremely comfortable with what I know, and I'm extremely comfortable with what I've learned, but I'm also very uncomfortable in knowing there's a lot of stuff I don't know and that i. Still need to learn. So I love to learn right from the very beginning, when I first discovered the internet, I regarded it and still do, no matter what there is with the dark web and everything else, I think the internet is a treasure trove of information, and it's so fun to discover new things online. And there's so many ways to go. We've got so many places where we can go get books that we never had access to before all of us. There's so many places where we can go to learn about organizations, about people. They're just so many wonderful things, and it's only one way, because I also think there is a lot to be said for real personal interactions, but I think the internet is a wonderful treasure trove that gives us the opportunity to learn a whole lot that we don't necessarily know about, subjects that we don't know anything about.
 
</strong>Fidel Guzman ** 30:55
The Internet is a double sided sword. It is. You can find information that will support right? Maybe you know an opinion that you have on the other side of that, you can find lots of information that does not support independent opinion that you have. And also it's a rabbit hole. Soon as you start going out that rabbit hole. But the one thing I do appreciate from the internet is the channels of communication that it's built. Yeah, and I'm appreciative of being able to have connected with you on LinkedIn, and that's turned out to us having this podcast here today.
 
<strong>Michael Hingson ** 31:34
I think that for me, I'm not as interested on going online and in finding something to change an opinion as much as I am finding something that will tell me about something that I didn't know as much about. Now I might change my opinion from what I thought it might be, but I I really love to try to really get as much as possible into dealing with facts or substance to teach me things, and then I'll form my own opinion from that. Yeah, you know what I'm saying. Of course,
 
</strong>Fidel Guzman ** 32:11
gets a good grounding of all the all the materials, synthesize it yourself.
 
<strong>Michael Hingson ** 32:19
Yeah, I think we should do that. I think we have to be the one to synthesize whatever it is we're dealing with. That's That's our responsibility, and that should always be the way it is, which is, and I don't want to get political or anything, but which is one of the reasons that I say any politician who says, Trust me will be the first person I won't trust until I verify. I am a firm believer in trust, but verify. I don't care who it is. I think it's so important that we really take the time every single person needs to take the time to study what's going on, and and, and really look at all sides of something. I think that's important. I listen to newscasts regularly, and I like to listen to newscasts from all sides. Some I find why I don't want to listen to them very much, because of what they do or don't do, but I still think that it's important to really understand all sides of a subject.
 
</strong>Fidel Guzman ** 33:29
Absolutely, I totally agree with you.
 
<strong>Michael Hingson ** 33:32
So you know, I think it is kind of neat to to have that opportunity, and I think we learn so much when we take the time to really study. I'm amazed. I was at a restaurant once, and my wife and I were there. We were talking about newspapers and what we get from newspapers or online, and our waitress came up and Karen said, so do you read the newspaper? And this woman's 30 years old, and she says, No, I don't. I don't have time, you know. And how little she learns, because she doesn't really seek information, which is too bad.
 
</strong>Fidel Guzman ** 34:07
Yep, you people have to be receptive. People have to be receptive to to gaining new bits of information. And sometimes people are just happy knowing like you, like you mentioned earlier, just happy knowing what they're what they know, just comfortable in in their own space, until some more power to that, more more power to them, more power to them,
 
<strong>Michael Hingson ** 34:31
until something happens to disrupt the happiness and surprises them, because they really didn't learn enough to know that that was a possibility. Yep, I never thought I would be doing a podcast, but when the pandemic occurred, I started to learn about it, and learned all the value of it. Now, I had been at our campus radio station at UC Irvine for six years, and I was program director one year, so I understood radio, and when I started learning about podcasts. They went, this is really pretty cool, and I had never thought about it, and had never been interviewed on a podcast, but I realized I know what I can can do with this, and I know that I can sound intelligent on the air. And so I started to learn about it, and here we are now, just today, actually, we published online and in YouTube episode 324 of unstoppable mindset since August of 2021 Congratulations, Michael. Well, thank you. It's a lot of fun. We actually went to two episodes a week in August of 2022 Oh, wow, because we had such a huge backlog. Yeah, and I don't mind having a huge backlog, but it was growing way too much. So we went to two episodes a week, and and it's a lot of fun to to do it. And as and as I love to tell people, for me, the most important thing is I get to learn from every single person who comes on the podcast. It's so neat to be able to do that, of course. So it works out really well. Well for you, what kind of challenges have you faced? What have you done to overcome challenges, and what are some of the biggest challenges you faced, and how you did you deal with them?
 
</strong>Fidel Guzman ** 36:17
Okay, yeah, that's great. That's some of the questions I use on on my podcast, here in the mirror. So I'm on the I'm on the other side of that chair today. Yes, no, it's good. It's good. It's a good question. So I want to say, you know, there are, there are three main, three main challenges that really stand out for me. One I'm very vocal about, and that is my speech impediment, my stuttering problem. It was really bad when I was little kid. I had a speech pathologist. Even now, talking to you on this podcast, I have to be very conscious with what I'm saying. Some of the listeners might might have caught it in the beginning when I get too excited about a particular topic, or if I haven't formulated my thought yet, but the speech impediments is something that has really made public speaking a passion for me. It was hard for me to have a voice when I was a little kid, I used to try to raise my hand and answer a question when I was in elementary school, and the teacher would be like, All right, next one like you had, you had your turn. And so I, you know, I've struggled, you know, to have a voice. I struggled with just completing sentences, and the way that I overcame that is through a speech pathologist that really gave me the confidence to believe in myself. I remember one exercise she gave me one day is she grabbed me from my classroom. She would pick me up from my classroom every Tuesday and Thursday, and she picked me up one day, and I was kind of down in the dumps. I didn't really like going to the class. We weren't really advancing much. And she's like, Hey, we're going to try something different tonight. Different today. She's like, today I'm going to have the order of pizza. And I was still a little little fat kid, like fourth or fifth grade, so I was like, oh, yeah, I'm all for it. What's going on here? And she was like, but the catch is, you need to order this pizza without stuttering. And you know, right away, kind of my heart dropped. And she's like, okay, like, don't, don't worry, we're gonna practice exactly what you want to order. And she's like, What do you want? And I'm like, Well, I want a large pepperoni pizza with an RC, a two liter RC Cola delivered to McPherson Elementary. And she's like, okay. She's like, write it down. I'm like, Alright, great to like, write it down again. I must have written it like, 10 times. She's like, No, now practice it. So about 15 minutes of doing that, she was like, All right, I think you're ready. She hands me the phone and, you know, I pick it up. My heart's in my throat, and I'm just like, like, I'm like, hi, you know, I want to order a large pepperoni pizza with a two liter RC Cola delivered to McPherson elementary for Fidel Guzman, and I was just astonished. I hung up the phone. I was happy for two reasons. Number one, I was going to get some pizza. Number two, I was able to say it a complete, full sentence without stuttering. And she she really believed in me and instilled in me that confidence that I could overcome this. But it wasn't an overnight success. It still required me go going to the speech pathologist, you know, throughout my elementary school, throughout all those years, and even as an adult, continuing to practice and hone that in in high school, doing presentations, in college, doing presentations. So right now, I am the VP of education for our America's Toastmasters Club, and this is one story i i always tell people, and they're like, No, you don't stutter. I'm like, if I get too excited, I'll lower my words. But that was that was one challenge, that was one challenge, and it's. Is it's still something I have to be very conscious of. And I've caught myself a couple times earlier in this podcast where I kind of mumble a little bit or get caught up in a particular word. But besides that one, I want to say that the second one was more of my in college. In college, I struggled paying for school. I mentioned I'm first generation Mexican American, and I was one, one of the first, first of my brothers to attend college full time. And I did all I could to make ends meet, two, three jobs, just paying for tuition. Financial aid was great, you know, it really helped me with a portion of that, but a lot of it really ended up, you know, being due onto me. And then I had my daughter, and it was just a struggle. I was like, How can I be a dad? How can I be a student? How can I work on my career? And I had gone to a financial aid workshop, and the one thing that stood out in this workshop was when they were talking about scholarships granted in high school when you're about to graduate, they talk to you about it, but it doesn't. It doesn't really materialize until you're until you receive that bill. Yeah, you're just like, hey, here's, here's a $2,000 bill for this college class. And you're like, oh, man, this is, this is not, this is not cheap. It's pretty expensive. And the one thing you know that stood out was, you know, let the scholarships, and they started talking about scholarship applications, and I found that there were a couple common denominators with the scholarships. Number one, they wanted two letters of two letters of recommendation. Number two, they want an essay. What are you going to do with your degree? How are you going to make a positive impact in the community? And number three, sometimes, typically an interview. And so I ran with it. I was like, they want two letter, letters of recommendation. They want one essay. They want an interview. No problem. And I made that my part time job. On the weekends, I would just apply, apply, apply. And I started getting some small wins. I started getting a $250 scholarship here, a $500 scholarship there, $1,000 scholarship, you know, here, and all of it started to add up, and it started to gain momentum. And I was lucky enough to get, get, get accepted for a number of different scholarships and complete my my college education, and even, you know, be strong willed enough to go back and do it again and try to try to get my masters. So those were two, two big ones, but I'll pause here and see if you have any questions around those two challenges for me. Michael, no,
 
<strong>Michael Hingson ** 42:41
but I I really admire what you did. You You made a choice and you followed it through. And I think that's of course, the whole issue is that we have to make choices and we need to follow through. And if we find that, we need to refine our decisions. We do that. I know when I was a student and a program director at the university radio station, I wanted everyone to listen to themselves. I thought it was a great idea to have everyone listen to themselves on the air. And the way you do it is you record it and you give it to them. And I didn't anticipate how hard that was going to be, because for me, I was used to doing it for myself, yeah, but I I didn't realize how much resistance I was going to get from literally everyone at the radio station, they were not interested in and I'm thrilled about doing it at all. What I and the engineer at the station did eventually was to put a cassette recorder in a locked cupboard, and whenever the microphone was activated, the recorder would go on. So, you know, you didn't have to hear the music. You just wanted to hear yourself talk. And we, we really took a major step and said, You have to listen to these recordings. We gave each person a cassette. We expect you to listen to these recordings and improve accordingly. What I didn't say much was, I know what it's like. I'm my own worst critic, and I have to listen to it, so you guys do now. I've changed that, and I'll get to it in a second, but we pushed everyone to do it, and it wasn't long, not only before we started seeing improvement, but before the people themselves started recognizing that they were really getting comfortable listening to themselves and that they were taking this to heart, and by the end of the year, we had people who were loving it and wanting their cassette every day or every week, and also a. Some of them went into broadcasting. For me, what I learned, and it took many years before I learned it is I'm not my own worst critic. I shouldn't be negative, as I said earlier, I'm the only one who can really teach me. I'm my own best teacher. And I think when you make that mind shift from being your own worst critic to your own best teacher, it really puts things in a much more positive light. And I've said that before on the podcast, and I will continue to say it, because I think it's a very important
 
</strong>Fidel Guzman ** 45:29
concept. We actually have a similar exercise for our America's Toastmasters Club, where we'll we'll record some speeches, and we'll have people listen back to their recorded speech. And a lot of people say like, man, it's cringe to hear yourself on the on the other side, on the other side of those iPhones, but it is a very useful exercise. You get a better understanding of your your filler words, your eyes, your arms, your vocal variety, your body language. And if you're looking to be a great, I don't want to say public speaker, but if you're just looking just to speak better in general, even when it's an on a presentation, on a call, or if you have to give up a toast at a wedding or a quinceanera, for you to be able to, yeah, critique yourself and gather feedback from your from your own recording
 
<strong>Michael Hingson ** 46:23
well. And the reality is, the more of it you do, and the more you listen to it, having been up there in front giving the speech, you also see how people react. And if you continue to observe and listen to the recordings as you go forward, you will improve, yeah, for sure, which is which is really important. And one of the things that I try to do regularly now is to record talks. When I go and give a speech somewhere, I will record it so that I can listen to it and I enjoy it, because I discover Did I really say that I shouldn't have said it quite that way, but I'll do better next time. But listening to it helps such a tremendous amount,
 
</strong>Fidel Guzman ** 47:13
especially with those filler words. So when you really listen to the recording, you'll be like, Man, I use a lot of likes or SOS or ands or buts, and if you want to speak eloquently, it is, I mean, like anything, you just gotta practice it. You gotta practice it, and you have to be receptive to that, the feedback. And you have to also celebrate the small wins. One thing I am a big proponent on is celebrate the small wins. Yeah. So if you are able to do your your first speech at a Toastmasters clubs like we, we give you tons of accolades, because it is not an easy fit, an easy feat. If you're able to do the second one, even better. You're, you're progressing, and you're, you know, you're increasing your understanding of some of the fundamentals of public speaking. Yeah, so you're preaching to the choir here.
 
<strong>Michael Hingson ** 48:05
Yeah, no, I understand. Oh yeah, it's good, but it is really important to do, and it's fun to do. If you decide to make it fun, and if you decide that you want to become a better communicator there. There are lots of us and all that sort of stuff that people do. I've heard some people say that's really not such a bad thing. Well, I've got to say that I've never really been used to having a lot of us. And you know, there's a guy out here who I don't think he's alive anymore. He used to be a sports announcer out here. His name was Jim Healy, and you may have heard him when, well, out here in Los Angeles, anyway, he was on K lac, and he had somebody, well, he had a recording of somebody, one of the sports jocks, and he announced that he was going to play this recording, and what you're going to hear is this guy in 60 seconds say, you know, 48 times, that's and he did what's amazing, that
 
</strong>Fidel Guzman ** 49:17
when you when you get to Some of those, it's like, what do they say? Nails on a chalkboard? You're like, Oh, yeah. Like, what are you trying to say? Just, just say it. To say, to say the damn thing.
 
<strong>Michael Hingson ** 49:30
Yeah, talk a little bit slower and just say it.
 
</strong>Fidel Guzman ** 49:33
One thing that I'm trying to be conscious, more conscious of is pauses, like those deliberate pauses, those deliberate pauses to collect your thoughts, like I often need, just to collect myself, but also to build suspense the message and the message that you're trying to give, especially when you're in front of a group of people, in front of an audience, and you're pausing there, they're just like, oh, what? So what is he? What is he gonna say next? What's up? What's going on with this pause? So it's also you have this arsenal of tools when it comes to to public speaking and to engage with an audience and to keep them, to keep them interested in what your next thought is going to be. What What am I going to say next? How am I going to, you know, align this topic to something else that I want to discuss.
 
<strong>Michael Hingson ** 50:24
I love, yeah, I've discovered the value of pauses. You can make a pause last too long, and one of the things you learn is how long to make a pause. But I love pauses. They really do add a lot of value. There they get. Well, you talk a lot about continuous improvement, and clearly you you really love the whole concept. What's an example of a project where you instituted continuous improvement, and how do you make that happen? Thanks, Michael.
 
</strong>Fidel Guzman ** 50:56
Let's pause again. Yeah, right. I know. Yeah. All right. Michaels, Michaels, throw me. Well, not much of a curveball, but yeah, no, that's good. So I know continuous improvement. And one project that I worked on, I want to say one that comes to mind is last year I hosted a series of product boot camps. And what these product boot camps really were, were product training and networking opportunities within ion. I had just gone through the acquisition of backstop into the into the ion family, and I saw a need. I saw a need there for some product training. And what I did is I started to coordinate with subject matter experts, hence the collaboration and community principles that I have with learning and development. And started to piece together a boot camp. So a series of training sessions, and we discussed location, we discussed different components that we can include on there. We discussed remote hybrid in person, what some of those options were, and we had about, I want to say, five or six of these boot camps in 2024 and what I noticed is that for each of the boot camps we would tailor it a little bit, because each of these different products that were under specific umbrellas were for certain audiences, you know, for certain segments of the business. So we had to, I had a template, but we had to tweak that template a little bit. Who do we want to come in here? Who do we want to come in for this particular topic? When do we take breaks? If it's in person, you know? Do we take longer breaks if it's in person? How do we include some interactive components to it? How do we test people's knowledge, whether it's through live polls, whether it's using an LMS platform to do knowledge checks? How do we create a certificate based program around this? And for each of those, it was a learning experience. It was a learning experience because we, every subject matter expert, is different, right? You're building different relationships with different people, and even their style of talking or their style of teaching on a particular topic is going to be different. So those continuous improvements throughout each of those boot camps really started to to resonate and just to showcase themselves. And for each of those, we had a similar template for all of them, but we made minor tweaks to make sure that it was as engaging and and thoughtful as possible.
 
<strong>Michael Hingson ** 53:36
Wow. Well, that's pretty cool. Um, and I think that the very fact that you would make the tweaks and you recognize the need to do that was pretty insightful, of course, because for me, I know when I speak, some people early on told me you should write a talk and you should, you should just give that talk. I tried that once. I didn't like what I sounded like when I read a talk, and I haven't done it since. And I also realized that I do better, and sometimes it isn't necessarily a lot, but when I customize every talk so I love to go early and try to hear speakers who speak before me, or get a chance to meet people at an event, because I will learn things invariably that I will put into the talk. And sometimes I'm tweaking talks up to and including the start of the talk, and sometimes I will tweak a talk when I'm speaking and I'm getting the impression just from all the fidgeting, that maybe I'm not getting through to these people, or I'm not really doing this in the best way possible. And I will change until I get what I expect to be the audience. Reaction, because I know what an audience is like when they're fully engaged, and I also know that not every audience is the same, so I hear what you're saying. I think it's important to do that.
 
</strong>Fidel Guzman ** 55:13
Yeah, for you to be able to do that on the fly, kudos, kudos to that. But yeah, we you got to be able to understand that audience, understand that audience, understand what's what's going on, the dynamic of that, of that situation. So you're, you're a veteran at at this, so no surprise there.
 
<strong>Michael Hingson ** 55:31
Well, that's a lot of fun. Well, what do you do when you're not working you, I know you're involved in various activities and so on. So what do you do when you're, yeah, not an eye on writing, doing, training, stuff and all that.
 
</strong>Fidel Guzman ** 55:45
A number of different hobbies. My wife calls me the Energizer Bunny, because I'm always running around doing something, but some of my main things is right now judo. I did wrestling in high school, and I did mixed martial arts when I was getting my undergrad. And I love martial arts. I think iron sharpens iron. It's good to be around a good group of, good group of people, people who are who are like minded, people who are looking to continue to develop themselves. And yeah, if you're in a room full of tough guys, you have no other choice than to start to be a tough guy yourself. So I love martial arts. I did a couple Judo tournaments, judo and jujitsu tournaments last year, where I placed. And let's see, besides that, triathlons, I love to run, I love to bike, I love to swim. I did my first triathlon last year. I really enjoyed it. I thought it was a phenomenal experience. I mean, it's two three hours of non stop movement, but it was, it was great just to be part of that, of a huge event like that, besides the martial arts and the constant running and swimming and biking, the last thing I want to say is writing and poetry. I have started to compile all all my poems. Hopefully, in the next year or so, I'll, I'll launch a small book of poems. And, yeah, I'll keep you, I'll keep you posted on that. But I do, I do like to write on the sign, you know, hopefully a book of poems. And, you know, since since having my daughter, I've always liked children's books. I would, I would love it if I could launch my my own series of children books, and I'm working on a couple templates with that. So, yeah, stay staying busy, staying busy, physically active, but also mentally
 
<strong>Michael Hingson ** 57:40
active. So you haven't written any books yet. I have a
 
</strong>Fidel Guzman ** 57:44
couple ideas, a couple ideas of what, what kids books want to do, but you don't have any books published yet? No, none yet. None yet. Well, we're anxious to see that happen. You got, you got it, you're gonna, you're gonna light that fire. You're gonna light that fire as well. No, and again, right? I do appreciate you for for really, really motivating me to start my own podcast, because you had really said, like, what's stopping you? Like, like me, I'm stopping myself, you know. But even yet, yeah, even like, you know, being an author, I know that you're an author, you know, I would love to have a conversation offline with you. You know what that publishing experience was like, because I think that's my biggest interference right now with that, is like, I don't know where to start with the publishing. I know I can self publish. I know I can go through publishers and like, the internet, like we said, a double sided sword, yeah, you have information that tells you you should just self publish, and then you have other bits of information. Was like, You should go through a publishing company and just like, where do I Where do I choose? But I think that's why having mentors, you know, and getting to network with people who are experienced, such as yourself, and these different avenues of public speaking and being a keynote speaker and having a podcast, being a podcast host and being an author. I think, I think it's great, and you are definitely an inspiration to me. Michael, well, thank you.
 
<strong>Michael Hingson ** 59:11
You're familiar with Jackson Hewitt, the accounting and tax company. You got it? Okay? So I can't remember whether it was night, whether it was 2016 or 2017 but I got invited to go speak at one of their events, and I did. And while I was there, I met a woman, and I didn't know what she did, and she she, she worked at a Jackson Hewitt, and I just happened to say, what do you own of a firm? Because most of the people there were supposed to be company owners. And she said, No, maybe someday. And I said, why not? You ought to own a company. You ought to you ought to become a company owner. You'll go further Anyway, last year, she sent me an email, and she said, I've never forgotten that, and I think it was like a year later, or two years later, she's. After I and she met, she said, I got my first company, and I now own 10 branches. Wow. Back, I said, that's pretty cool. Oh,
 
</strong>Fidel Guzman ** 1:00:09
Michael, Michael, you are just making ripples in the universe. Just ripples doing something. Yeah, that's good. I don't want to get too religious, but you're doing God's work, man, well,
 
<strong>Michael Hingson ** 1:00:18
I hope so. You know, expect Hill. Hill. Guy, guide, or she'll guide, yeah, but so what do you think is the future of work, of workplace training and learning?
 
</strong>Fidel Guzman ** 1:00:30
Yeah, I think we, we touched a little bit upon this. But you know, AI, you know, definitely, how can we leverage AI for content creation, creating outlines and also using it as feedback. But I also want to to bring back the the in person training. I know we've all gotten very comfortable with, you know, doing stuff remote, but similar to the example that we talked about earlier, where that teacher was like, oh, all these, all these kids are using AI for these papers, and how do I really test their comprehension? That's, that's something you know, that in person activity, yeah, I think definitely has a tremendous amount of value, not just for the instructor, but for the end learner. Yeah. So I think, I think a mixture of like, okay, great, you know, how can we use AI to create content? How can we use it to provide, you know, feedback for people to continue to improve on certain areas. But how can we bring back that in person component?
 
<strong>Michael Hingson ** 1:01:38
Well, see, oh, go ahead,
 
</strong>Fidel Guzman ** 1:01:39
yeah, to, to to unify. It was probably that pause, that to to unify, to unify a vision, you know, a vision of of continuous improvement. You know that to unify, that vision of what a team might be aiming for, yeah. So, yeah. So, I think, I think, you know, long story short, it's going to be, you know, leveraging a bit of AI and still bringing back that, that in person aspect. Well,
 
<strong>Michael Hingson ** 1:02:05
you know, I I've done virtual presentations as well as, of course, lots of in person presentations. I much prefer in person to virtual but my main reason for that is that I can tell what the audience is feeling. I get a lot more information if I'm doing an in person talk than I would get if I'm just doing a virtual talk. Now I've done it long enough that I mostly can do pretty well at a virtual talk, but it's still not the same, yeah, and I still don't get exactly the same information, but I can do virtual talks, and I do and it, and it's fun and and I can play games with it, because I can always turn my video off and really drive people crazy. But you know what? What advice would you give to an aspiring leader who wants to to evolve and make make changes to their organization or to themselves and so on.
 
</strong>Fidel Guzman ** 1:03:06
So advice I would give for aspiring leaders. I think the the main one that I really focus on is opportunities and challenges. Be ready to embrace any opportunities that come your way, but just know that each of those opportunities, it's going to come with its own set of challenges, and be prepared for both, and be okay with dealing both at the same time. And you know last, but you know not least, is that there are there are lots of stories of triumph, and to really curate yours. What does your story of triumph look like? What is your passion and how does, how does all of that connect?
 
<strong>Michael Hingson ** 1:03:53
And it may be evolving, and it may be different in five years than it is today, but both memories are important, yeah, which is cool. Well, Fidel, we've been doing Can you believe we've been doing
 
</strong>Fidel Guzman ** 1:04:08
this for over an hour? Time flies and you're having fun,
 
<strong>Michael Hingson ** 1:04:12
absolutely. And I really appreciate you being here and being a part of this, and I really appreciate all of you who have been listening to us and watching us. We're really excited that you're here. I hope that this has been valuable for you as well, and that you've learned something. Fidel, if people want to reach out to you, how can they do that? I
 
</strong>Fidel Guzman ** 1:04:31
want to say LinkedIn, feel free to reach out to me on LinkedIn. What's your LinkedIn identifier? You can find me as Fidel Guzman, comma, MBA, and I'll also give you a link so you can, you can accompany it alongside this episode, yeah, but feel free to connect with me on LinkedIn. That's going to be the easiest way to get in touch with me. And I'll also have some links if you want to check out my podcast. And hopefully I'll have, I'll have that book of poems out, yeah, soon.
 
<strong>Michael Hingson ** 1:04:59
Well, that will be. Good. Well, thank you again and again. Thank you, all of you. If you'd like to reach out to Fidel, I'm sure he would appreciate it. I would, and you're welcome to reach out to me. I hope you will. We really value your thoughts and your comments. You can email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I, C, H, A, E, L, H, I N, G, S O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love to hear from you wherever you're listening and watching. Please give us a five star rating. We love your reviews. We value them immensely. And if any of you happen to know anyone who you think ought to be a guest on our podcast, and Fidel, that includes you, okay, please, please let us know. Please introduce us to anyone you think ought to be a guest. We value it like I said, I'm always interested in learning and meeting new people. It is so much fun to do. So please, if you know anyone, let us. Let us know we'd love to hear from you, and we'd love to hear from them. So again, we value you being here, and really appreciate it. And Fidel, once again, thank you for being here. This has been great.
 
</strong>Fidel Guzman ** 1:06:17
Michael, it was an honor. Thank you.
 
**Michael Hingson ** 1:06:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Learning &amp; Development Professional with Fidel Guzman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/78bde0a1-6a94-4a69-92da-9036bc7e3602.mp3?source=rss&amp;ext=asset.mp3" length="25931845" type="audio/mpeg" />
<itunes:episode>351</itunes:episode>
</item>
<item><title>Episode 350 – Unstoppable No Matter What! With Ken Kunken </title>
<guid isPermaLink="false">https://pinecast.com/guid/880a2a29-561f-4dd1-b6fc-268d55f7db54</guid>
<pubDate>Fri, 04 Jul 2025 10:00:05 -0000</pubDate>

<itunes:duration>01:06:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f22d3810-841d-48f0-8745-bba71d21425d/UM350-Ken_Kunken-Coverart.jpg" />
<description><![CDATA[<p>Sometime ago I had the pleasure to have as a guest a gentleman named Rob Wentz. Rob appeared in episode 212 on March 8, 2024. Recently Rob introduced me to a man he described as amazing and definitely unstoppable. That introduction led to me having the opportunity to have today, Ken Kunken, the man Rob introduced me to. Ken’s story is atypical to most. He had a pretty normal childhood until he went to Cornell. Rob was pretty short, but he loved all things sports and active. In his junior year he participated in a lightweight football game against Columbia University. On a kickoff he tackled an opponent but broke his neck in the process. Immediately he became a quadriplegic from the shoulders down. As he tells us, his days of physical activity and sports came to an abrupt end.
 
I asked Ken how he dealt with his injury. As he tells me, his family rallied around him and told him they were all there to help with whatever he needed to continue in school and to move on with his life. They were true to their word and Ken did continue to attend school after nine months of hospitalization. He secured a bachelor’s degree in industrial engineering. He went on to get a Master’s degree from Cornell in Industrial Engineering and then a second Master’s degree this time from Columbia University in Psychology as he decided he really wanted to “help people especially those with serious disabilities” rather than continuing in the Civil Engineering arena. Ken then secured a job that led to him becoming a successful rehabilitation counselor in New York.
 
Ken wasn’t done growing nor exploring. After two years working in the rehabilitation field through circumstances and advice from others, he went to Hofstra school of law where he obtained a Juris Doctor degree in 1982. He then went to work in the office of a district attorney where, over 40 years he progressed and grew in stature and rank.
 
Ken tells us how his life changed over time and through the many jobs and opportunities he decided to take. Twenty-two years ago, he married Anna. They ended up having triplet boys who now all are in school at the age of Twenty.
 
Ken is as unstoppable as it gets. He refused to back down from challenges. He is now retired and loving the opportunity to be with his family and help others by telling his story.
 
 
<strong>About the Guest:</strong>
 
In 1970, while a junior in Cornell University’s College of Engineering, Ken Kunken broke his neck making a tackle on a kick-off in a lightweight football game against Columbia University. Ken sustained a spinal cord injury at the C 4-5 level, rendering him a quadriplegic, almost totally paralyzed from the shoulders down. Ken spent more than 9 months in various hospitals and rehabilitation facilities. While still a patient, Ken testified before a United States Senate Sub-Committee on Health Care, chaired by Senator Edward Kennedy.
In 1971, almost 20 years before the Americans with Disabilities Act, Ken returned to the Cornell campus, where he completed his undergraduate degree in Industrial Engineering. Ken estimates that he had to be pulled up or bounced down close to 100 steps just to attend his first day of classes.
 
Ken is the first quadriplegic to graduate from Cornell University.
Upon graduation, Ken decided to change his career goal. He wanted to work with and help people, particularly those with disabilities. Ken went on to earn a Master of Arts degree at Cornell in education and a Master of Education degree at Columbia University in psychology. Ken is the first quadriplegic to earn a graduate degree from Cornell University.
In 1977, Ken was hired by <a href="https://www.viscardicenter.org/services/abilities-inc/" rel="nofollow">Abilities Inc.</a> in Albertson, NY to be its College Work Orientation Program Coordinator. Ken coordinated a program which provided educationally related work experiences for severely disabled college students. He also maintained a vocational counseling caseload of more than 20 severely disabled individuals.
 
While working at the Center, Ken became a nationally certified rehabilitation counselor and made numerous public presentations on non-discrimination, affirmative action and employment of the disabled. In 1977, Ken was named the Long Island Rehabilitation Associations “Rehabilitant of the Year” and in 1979 Ken was <a href="http://www.kenkunken.com/a_and_v_Peale.html" rel="nofollow">the subject of one of the Reverend Norman Vincent Peale’s nationally syndicated radio broadcasts “The American Character”</a>.
Wanting to accomplish still more, Ken enrolled in Hofstra University’s School of Law, where he earned a Juris Doctor degree in 1982. Ken then went to work as an assistant district attorney in Nassau County, Long Island.
 
Ken was promoted a number of times during his more than 40 years with <a href="https://ny-nassaucountyda.civicplus.com/" rel="nofollow">the District Attorney’s Office</a>, eventually becoming one of the Deputy Bureau Chiefs of the County Court Trial Bureau, where he helped supervise more than 20 other assistant district attorneys. In addition, over his years working in the Office, Ken supervised more than 50 student interns.
 
In 1996 Ken received the Honorable Thomas E. Ryan, Jr. Award presented by the Court Officers Benevolent Association of Nassau County for outstanding and dedicated service as an Assistant District Attorney. In 1999, Ken was awarded the George M. Estabrook Distinguished Service Award presented by the Hofstra Alumni Association, Inc.
Beginning in 2005, for nine consecutive years, “The Ken Kunken Most Valuable Player Award” was presented annually by The Adirondack Trust Allegiance Bowl in Saratoga Springs, NY, in recognition of Ken’s personal accomplishments, contributions to society and extraordinary courage.
 
In 2009, Ken became a member of <a href="https://www.viscardicenter.org/about/leadership/boards-of-directors/" rel="nofollow">the Board of Directors of Abilities Inc.,</a> and in 2017 he became a member of the Board of Directors for the parent company of Abilities Inc., <a href="https://www.viscardicenter.org/" rel="nofollow">the Viscardi Center</a>.
 
In 2020, Ken was inducted into “The Susan M. Daniels Disability Mentoring Hall of Fame,” as a member of the class of 2019.
 
In December 2023, “The Kenneth J. Kunken Award” was presented by the Nassau County District Attorney’s Office, for the first time, to an outstanding Nassau County Assistant District Attorney who personifies Ken’s unique spirit and love of trial work, as well as his commitment and dedication, loyalty to his colleagues and his devotion to doing justice. The Award will be presented annually.
 
In March 2024, Ken was named one of the Long Island Business News Influencers in Law.
Ken retired from full-time employment in 2016, but continued to work with the District Attorney’s Office for the next eight years in a part time capacity, providing continuing legal education lectures and litigation guidance.
 
For years, Ken has tried to inspire people to do more with their lives. In October 2023, Ken’s memoir “I Dream of Things That Never Were: The Ken Kunken Story” was published.
In 2003 Ken married Anna and in 2005 they became the proud parents of triplet boys: Joey, Jimmy and Timmy. On June 23, 2023 the triplets graduated from Oceanside High School, fifty-five years after Ken had graduated from the same school.</p>
<p><strong>Ways to connect with Ken:</strong>
 
<a href="https://www.facebook.com/ken.kunken" rel="nofollow">https://www.facebook.com/ken.kunken</a>
<a href="https://www.facebook.com/profile.php?id=61566473121422" rel="nofollow">https://www.facebook.com/profile.php?id=61566473121422</a>
<a href="https://www.instagram.com/ken.kunken/" rel="nofollow">https://www.instagram.com/ken.kunken/</a>
<a href="https://www.linkedin.com/in/kenneth-j-kunken-b4b0a9a8/" rel="nofollow">https://www.linkedin.com/in/kenneth-j-kunken-b4b0a9a8/</a>
<a href="https://www.youtube.com/@Ken.Kunken" rel="nofollow">https://www.youtube.com/@Ken.Kunken</a>
<a href="https://bsky.app/profile/kenkunken.bsky.social" rel="nofollow">https://bsky.app/profile/kenkunken.bsky.social</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello once again, and welcome to another episode of unstoppable mindset. I am your host, Michael hingson, and today we have a fascinating guest, I believe. Anyway, his name is Ken. Kuan, kunken. Am I pronouncing that right? Yes, you are. Oh, good. And Ken, in 1970 underwent a problem when he was playing football and doing a tackle on a kickoff. Namely, he broke his neck and became a quadriplegic, basically from the shoulders down. I'm sort of familiar with the concept, because my wife, from birth was in a wheelchair. She was a paraplegic, paralyzed from the t3 vertebrae down, which was like right below the breast, so she was able to transfer and so on. So not quite the same, but a lot of the same issues, of course, and we're going to talk about that basically, because when you're in a wheelchair, like a lot of other kinds of disabilities, society doesn't tend to do all they should to accommodate. And I can, can make that case very well. Most people are light dependent, and we have provided reasonable accommodations for them by providing light bulbs and light on demand wherever they go, wherever they are, whatever they do, while at the same time for people who are blind, we don't get the same degree of access without pushing a lot harder. And people in wheelchairs, of course, have all sorts of physical issues as well, such as stairs and no ramps and other things like that. And I know that Ken's going to talk some about that from university days and my wife Karen face some of the same things. But anyway, we'll get to it all. Ken, I want to welcome you to unstoppable mindset. And I think your wife, Anna is visiting with us also, right, right? Thank you. Michael, so Anna, welcome as well. Thank you so Ken. Why don't we start if we could by you telling us sort of about the early Ken, growing up and all that from being a child, and tell us a little bit about you.
 
<strong>Ken Kunken ** 03:40
Okay, well, if you're going back to my childhood area, Yeah, it sure is. It's quite a while ago, but I was born in 1950 and that happened to be in the midst of the polio epidemic, and unfortunately, my mother contracted polio and died when I was less than one month old. So I have an older brother, Steve, who's two years older than me, and my father brother and I ended up moving in with my grandparents for a few years before my father remarried when I was four years old. A long shot. But what's your birth date? Right? My birth date is July 15, 1950 on
 
</strong>Michael Hingson ** 04:23
February 24 1950 So, okay, was was just kind of hoping there was the possibility, right? Anyway, go ahead.
 
<strong>Ken Kunken ** 04:30
So, um, during my father's second marriage, that's when my sister Merrill was born. She's 10 years younger than I am, but unfortunately, that was not a happy marriage, and it ended in a divorce. And when I was 18, my father married for the third time. So you know, growing up in a household with a number of individuals seemingly coming and going was a little different than most people's
 
</strong>Michael Hingson ** 04:57
households when they were growing up. How. Was that for you?
 
<strong>Ken Kunken ** 05:01
Well, you know, it was nice in the sense that I got involved with a lot of different family members in my extended family. I'm very close, growing up with my grandparents, with aunts, uncles, cousins, as well as my sister and brother. And you know, I had the opportunity to interact with a lot of different people. It was difficult during my father's second marriage, because it was not a happy marriage, and, you know, it worked out in everybody's best interest when that ended in divorce. But I look back at my childhood, and I just basically call it as a very happy childhood?
 
</strong>Michael Hingson ** 05:42
Oh, good. Well, so no real major traumas, certainly differences, but no real harrowing kinds of things that just threw you into a complete topsy turvy at least as far as you're concerned, right? Yeah. Well, then you decided to go to Cornell, as I recall, and I know Cornell has a, I think it's a master's program, but an advanced program in hospitality. So did they feed you well at Cornell?
 
<strong>Ken Kunken ** 06:13
Yes, they had a very good system and fed us very well. And they have a program in hotel management, right, which I was not involved in, but there was a lot of good food at Cornell when we were there.
 
</strong>Michael Hingson ** 06:28
Well, that's that's always important, you know, you got to have good food at UC Irvine. We were okay. Food wise. I was on the food committee for the dorms, actually, and the food was all right, but when they had steak night that they always made a big deal about the steak was usually pretty tough, and so we we had sometimes that the food wasn't great, but they had a great soft serve ice cream machine, so lot of people took advantage of that. But anyway, so when you were at Cornell, you played football,
 
<strong>Ken Kunken ** 07:01
right? I was on their lightweight football team. It's for people that were smaller than the heavyweight team. When I was playing, you had to weigh 154 pounds or less two days before the game. So most of the people had played on their high school teams was too small to play on the varsity college team, but it was a varsity sport. Most of the people were very good athletes and very fast, and it was very competitive sport.
 
</strong>Michael Hingson ** 07:35
So tell us about that and what happened.
 
<strong>Ken Kunken ** 07:38
Well, during my junior year, I was injured making a tackle on a kickoff in a game against Columbia University, and when I tackled the ball carrier, I broke my neck and damaged my spinal cord, and as a result, I'm a quadriplegic. I'm almost totally paralyzed from the shoulders down,
 
</strong>Michael Hingson ** 08:01
and so, what kind of effect? Well, that clearly that that was pretty bad news and so on. So what kind of effect did that have on you, and how did that shape what you did going forward?
 
<strong>Ken Kunken ** 08:15
Oh, it totally changed my perspective on everything about myself. I mean, growing up, my life seemed to center around sports. In high school, I played on the varsity football team. I wrestled on the varsity wrestling team. I played on four different intramural softball teams. I worked on the summer as a lifeguard. Everything in my life revolved around athletics and being physically active. Now, suddenly, I couldn't be physically active at all. In fact, I am totally sedentary, sitting in a wheelchair, and I need assistance with all my activities of daily living now.
 
</strong>Michael Hingson ** 08:54
So what did you do when the injury happened and so on? So how did you deal with all of that?
 
<strong>Ken Kunken ** 09:01
Well, it was a really difficult adjustment to make. I mean, suddenly I became dependent on everybody around me, because there was not one thing I could do for myself. So it was very difficult knowing that now not only was I dependent on others, but I had to be more outgoing to be able to have asked for help when I needed it, which was difficult for me, because I had always considered myself a bit of shy person, a bit of an introvert, and now I needed to be more vocal with respect to all of my needs. So I swear, go ahead. Well, I spent the next nine months and 20 days in various hospitals and rehabilitation centers, and it was really, really difficult getting used to my new physical condition.
 
</strong>Michael Hingson ** 09:52
But at the same time, you could have taken the position that you just hated yourself and you just wanted to I. Make life end and so on. And it doesn't sound like that was the approach that you took.
 
<strong>Ken Kunken ** 10:04
Mike, I was so fortunate that I had a very supportive family who were with me and helped me every step of the way. In fact, they basically assured me that they would act as my arms and legs to make sure I could still do everything I wanted to do in my life
 
</strong>Michael Hingson ** 10:22
doesn't get much better than that, having a real supportive village, if you will.
 
<strong>Ken Kunken ** 10:27
Right? I was so fortunate, and you know, I think that helped me be able to do many things in my life that most people thought would not be possible for someone in my condition, and I was able to do it because of the help I received from my family.
 
</strong>Michael Hingson ** 10:44
So what did you major in at Cornell? Let's say, before the injury.
 
<strong>Ken Kunken ** 10:50
I before my injury, I was majoring in industrial engineering, okay? And you know, after my injury, I went back to school and continued my studies in industrial engineering and actually obtained my degree, a Bachelor of Science in industrial engineering.
 
</strong>Michael Hingson ** 11:08
Now, what primarily is industrial engineering?
 
<strong>Ken Kunken ** 11:12
Well, you know, it's kind of a technical aspect of dealing with men, material, machines, and, you know, most likely working at a business where there are a lot of different people working there, where you would try and find out what the best way of people to operate, whether it be in a factory or just in a large business setting, when you're dealing with technical aspects of the job. But I never actually worked as an engineer, because, following my degree, based on the recommendation of one of my psychology professors, I stayed at Cornell and pursued a career in counseling. And I find that a lot more suitable to not only my physical condition, but what I really wanted to do. Because, following my injury, I knew that what I really wanted to do was to devote my life and career to helping others.
 
</strong>Michael Hingson ** 12:08
So you very well could have made the same switch and made the same choices, even if you hadn't undergone the accident,
 
<strong>Ken Kunken ** 12:17
absolutely and hopefully, I would have, because I found it a lot more enjoyable, and I believe it taught me a lot about dealing with people, and it made me feel very good about myself to know that I was still in a position, despite my disability, where I could help others.
 
</strong>Michael Hingson ** 12:40
So you stayed at Cornell and got that master's degree in counseling, which, which really gave you that opportunity. What did you do after that?
 
<strong>Ken Kunken ** 12:50
Well, to increase my counseling credentials, I then went to Columbia University, where I obtained my second degree. This one was also in counseling. That degree was in psychological counseling and rehabilitation, and I decided to look for a job in the rehabilitation counseling field. And now that I had two degrees from Cornell and one from Columbia, three prestigious Ivy League degrees, two master's degrees, I didn't think I'd have much difficulty securing employment, but to my dismay, no one would hire me. This was in the mid 70s, and everyone seemed to feel I was just too disabled to work.
 
</strong>Michael Hingson ** 13:32
Now, why did you go to Columbia to get your second degree, your masters in rehabilitation,
 
<strong>Ken Kunken ** 13:39
you know? And incidentally, it that was the school I actually was injured against during the football
 
</strong>Michael Hingson ** 13:44
I know that's why I asked the enemy, right?
 
<strong>Ken Kunken ** 13:47
Yeah, but I actually applied there for my doctorate, doctorate in counseling psychology. And initially I didn't get into that program, but they invited me to participate in their master's program, and said that they would reconsider my application when I finished that degree. Now, I thought that was a special letter that I got from them because of my injury, and I thought they just wanted to see me that I could do graduate work. As it turned out, virtually everybody that applied for that program got a similar letter, and when I first met with my advisor there at Columbia, he said, you know, if you didn't get in the first time, you're probably not going to get in even when you graduate. So since I had nothing else to do at that point, I enrolled in the master's program, and I completed my second master's degree. And you know, at the time, even my advisor was pessimistic about my work prospects, wow, just because of my ability, because of my disability, and despite. Fact that here they were training people to be rehabilitation counselors and encouraging people to go into that field, they felt that due to my disability, I would still have a very difficult time gaining employment,
 
</strong>Michael Hingson ** 15:14
which is as ironic as it gets,
 
<strong>Ken Kunken ** 15:17
absolutely, absolutely and I was just very fortunate that there was a facility on Long Island called abilities Incorporated, which was part of what was then called the Human Resources Center. Is now called the Viscardi Center, after its founder, Dr Henry Viscardi, Jr, and they hired me to work as a vocational rehabilitation counselor for other individuals who had severe disabilities.
 
</strong>Michael Hingson ** 15:46
I'm a little bit familiar with the buscardi Center, and have found them to be very open minded in the way they operate.
 
<strong>Ken Kunken ** 15:54
They were terrific, absolutely terrific. And I was so fortunate to get involved with them, to be hired, to work for them, and, you know, to be associated with all the fine work they were doing it on behalf of helping other individuals with disabilities.
 
</strong>Michael Hingson ** 16:13
So was it primarily paraplegics and quadriplegics and so on, or did they do blind people and other disabilities as well.
 
<strong>Ken Kunken ** 16:21
They did a lot of different disabilities, but they did not work with people that were visually impaired. For that in New York state, there was a special agency called the commission for the visually handicapped that helped people with visual impairments, but we dealt with all different types of disabilities, whether people were hearing impaired or had not just spinal cord injuries, but other disabilities, either from birth or disabilities that they developed through diseases. And as it turned out, I was probably one of the most severely disabled of the people that I dealt with.
 
</strong>Michael Hingson ** 17:02
Well, but you were also, by any definition, a good role model.
 
<strong>Ken Kunken ** 17:06
Well, I was fortunate that I was able to help a lot of different people, and I felt that when they looked at me and saw that I was able to work despite my disability, I know it encouraged them to do their best to go out and get a job themselves.
 
</strong>Michael Hingson ** 17:24
And of course, it really ultimately comes down to attitude. And for you, having a positive attitude had to really help a great deal.
 
<strong>Ken Kunken ** 17:34
I think it made all the difference in the world. And I was very fortunate that it was my family that instilled that positive attitude in me, and they gave me so much help that after a while, I thought I'd be letting them down if I didn't do everything I could do to make something out of my life.
 
</strong>Michael Hingson ** 17:53
So what did you do? Well, not only
 
<strong>Ken Kunken ** 17:57
did I go back to school and complete my education, but I went to work and, you know, got up early every day, and with the aid of a personal care attendant, I was able to go to work and function as a vocational counselor and help others in trying to achieve their goals.
 
</strong>Michael Hingson ** 18:17
Now, were you going to school while you were doing some of this?
 
<strong>Ken Kunken ** 18:20
No, I finished my second okay, and now was able to work full time.
 
</strong>Michael Hingson ** 18:27
Okay, so you did that, and how long did you work there?
 
<strong>Ken Kunken ** 18:32
Well, I worked there for a little over two years, and you know, my duties and responsibilities kept expanding while I was there, and one of my duties was to speak at conferences before groups and organizations concerning affirmative action and non discrimination for people with disabilities. And often after my talks, I would be asked questions, and while I would do my best to respond appropriately, I was always careful to caution the question is that they should really consult with a lawyer about their concerns. And I guess it didn't take long before I started to think, you know, there's no reason why I couldn't become that lawyer. So after a little over two years, I decided to leave the job, and I went to Hofstra University School of Law.
 
</strong>Michael Hingson ** 19:20
So now what? What year was this?
 
<strong>Ken Kunken ** 19:24
I left the job. I started the job in 77 I left in 79 when I started law school.
 
</strong>Michael Hingson ** 19:32
Okay, so you went to Hofstra,
 
<strong>Ken Kunken ** 19:35
right? And while I was at Hofstra through my brother's suggestion. My brother was working as a public defender at the time, he suggested I do an internship at the district attorney's office. So after my second year of law school, I did an internship there during the summer, and I found a new way. I could help people and serve the community as a whole, and I really enjoyed that work. So when I was in my third year of law school, I applied for a full time position with the district attorney's office, and I was very fortunate that the district attorney was a very progressive, self confident individual who based his hiring decision on my abilities rather than my disability.
 
</strong>Michael Hingson ** 20:27
Wow, that had to be, especially back then, a fairly, as you said, progressive, but an amazing thing to do, because even today, there are so many times that we get challenges and too many things thrown in our way, but you had someone who really thought enough of you and obviously decided that your abilities were such on the job that you could do
 
<strong>Ken Kunken ** 20:51
it. I was very fortunate to have come in contact with the district attorney at the time. His name was Dennis Dillon, and he seemed to know that when I'd go to court, a jury was not going to base its verdict on my inability to walk, but rather on my skill and competence as an attorney. And thanks to the training and guidance I received in the office, I became a very confident and competent, skilled trial attorney
 
</strong>Michael Hingson ** 21:22
well, and it had to be the way you projected yourself that would convince a jury to decide cases in the right way. So again, kudos to you.
 
<strong>Ken Kunken ** 21:33
Thank you. Well, I certainly did my best to do that, and at the time that I applied for this job, I didn't know of any quadriplegics that were trial attorneys. May have been some, but I didn't know of any. Certainly there were none on Long Island, and certainly no assistant district attorneys at the time that I knew of who were quadriplegics.
 
</strong>Michael Hingson ** 21:59
Now, of course, the question that comes to mind is, so was the office accessible?
 
<strong>Ken Kunken ** 22:05
No question. And you know, let me just go further by telling you that my first day in court, I couldn't even fit through the swinging doorways in the courtroom. They were too narrow to let me get through to get to the prosecutor's table, because my electric wheelchair was too wide.
 
</strong>Michael Hingson ** 22:24
What did you do? Or what happened?
 
<strong>Ken Kunken ** 22:27
Well, eventually they had to take off the swinging doorways and the screws and bolts that kept them in place, but usually I had to go very roundabout on a long way to get to the back of each courtroom and go through the back, which was really difficult. And one of my assignments happened to be to our traffic court Bureau, which was in a neighboring building on the second floor, and unfortunately, there the elevator was broken. So after three days, I was actually received my first promotion, because they didn't know when it would be fixed. But eventually I was able to get into court, and I did a lot of litigation while I was
 
</strong>Michael Hingson ** 23:10
there. How did judges react to all of this?
 
<strong>Ken Kunken ** 23:15
You know, it was very new to them as well. And you know, there are times when you needed to approach the bench and talk very quietly, you know, to so the jury wouldn't hear you, and it was very difficult, because benches are elevated, yeah. And I had difficulty approaching the bench or even turning my head side enough to look up at the judges and then for them to hear me. And sometimes they would have to get off the bench, and, you know, meet me on the side of the courtroom to have conferences and but for the most part, I thought they were very supportive. I thought they appreciated the hard work that I was doing, and I think they tried to be accommodating when they could.
 
</strong>Michael Hingson ** 23:58
Did you ever encounter any that just were totally intolerant of all of it,
 
<strong>Ken Kunken ** 24:02
sure, you know, many of them were very impatient. Some of them had difficulty hearing and when I was trying to look up and talk to them without the jury hearing, some of them had trouble hearing me because, you know, they were much higher up than I was in my wheelchair. So it was very challenging.
 
</strong>Michael Hingson ** 24:23
I was involved in a lawsuit against an airline because they wouldn't allow me and my guide dog to sit where we wanted to sit on the airplane, which was in direct violation of even the rules of the airline. And when it went to court, the judge who was assigned it was a federal judge, and he was like 80, and he just couldn't hear anything at all. It was, it was really too bad. And of course, my and my wife was was with me, and of course, in her chair, so she wasn't sitting in a regular row. And he even grilled her, what are you doing? Why aren't you sitting in a row? And she said, I'm in a wheelchair. Oh, yeah, it's amazing that hopefully we are we have progressed a little bit from a lot of that the last thing. So, yeah, the lawsuit was 1985 so it was a long time ago, and hopefully we have progressed some. But still, there are way too many people who don't get it, and who don't understand nearly as much as they should, and don't internalize that maybe we're not all the same, and we can't necessarily do everything exactly the same every single time,
 
<strong>Ken Kunken ** 25:35
right? And you know, I had the added misfortune of having my injury 20 years before the Americans with Disabilities Act was passed, and that made an enormous difference for not just people in wheelchairs, but people with all different types of disabilities.
 
</strong>Michael Hingson ** 25:53
So how did you, in general, learn to deal with people's perceptions of you, rather than the reality? Well, that is a lot. Yeah, there are lots of perceptions, right?
 
<strong>Ken Kunken ** 26:07
You know, many people think that because you have a physical disability, that you must also have an intellectual disability. And people would often come into my room and wherever I was, whether it was when I was first in the hospital or later at the office and speak to the person next to me and ask them questions about me, as if I couldn't speak for myself, yeah, even as if I wasn't even there. And it took a while for me to be more outgoing and convince people that, yes, they can deal with me. You know, I can still talk and think. And I think whenever a jury came into the courtroom for the first time, I think they were very surprised to see the prosecutor as somebody with a disability who was sitting in an electric wheelchair.
 
</strong>Michael Hingson ** 26:56
I know once we went to a restaurant, and of course, having a family with two people in two different disabilities, went to this restaurant, and we were waiting to be seated, and finally, Karen said the hostess is just staring at us. She doesn't know who to talk to, because I'm not making eye contact, necessarily. And Karen, sitting in her chair is way lower. And so Karen just said to me, Well, this lady doesn't know who to talk to. So I said, Well, maybe we can get her to just ask us what what we want and what help we need. Are carrying on the conversation. Got this, this nice lady to recognize. Oh, you know, I can talk with them. And so she said, Well, how can I help you? And we both kind of said we'd like to sit and have breakfast. Oh, okay, and it went well from there. But it is, it is a challenge, and people have crazy perceptions, I know, going down the stairs at the World Trade Center on September 11, when I encountered the firefighters coming up for a while, they blocked me from going because they decided that I needed help, and they would, they would ask me questions, like, we're going to help you. Is that okay? And I said, No, it's not. But they always talked loud, because if you're blind, you obviously can't hear either, right? And it was difficult to get them to deal with all of that. And finally, I had to just say, Look, I got my friend David over here, who can see we're working together. We're fine, and they let us go because I had a sighted person with me, not that I had the ability to go downstairs, even though I had to help keep David focused sometimes, and also, there's no magic for a blind person to go downstairs. You know, you go down the stairs, you hold the rail, you turn left there, in this case, and you go down the next batch of stairs. But people don't recognize that. Maybe there are techniques that we use to deal with the same things that they deal with, only in a different way.
 
<strong>Ken Kunken ** 29:03
Absolutely, and that applies to work as well. I mean, people assume that if you can't do a job the way most people seem to do it, who don't have a disability, they automatically assume you're not going to be able to function at all at the job. Yeah, and a lot of times, it takes a lot of convincing to show people that there are other ways of approaching a problem and handling a work situation.
 
</strong>Michael Hingson ** 29:27
One of the common things that we as blind people face, and it happens in schools and so on, is, Oh, you don't need to learn braille that's outmoded. You can listen to books that are computer generated or recorded and so on. And the reality is, no we need to learn braille for the same reason the sighted people learn to read print, and that is, it's all about learning to spell. It's learning about sentence structure and so on, and it's learning about having better ways to be able to truly enter. Interact with the text as I tell people, I don't care what anyone says, you will not learn physics as well from recordings as you can by truly having access to everything in a braille book, because you can refer back easier, and they've done some improvements in recording, but it's still not the same as what you get when you do Braille, which is the same thing for you reading print, or any other sighted person reading print. You read that print because there are various reasons why you need to do that, as opposed to learning how to just listen to books recorded anyway,
 
<strong>Ken Kunken ** 30:36
right? Well, I had the added misfortune of being injured well before they had laptop
 
</strong>Michael Hingson ** 30:41
computers. Yeah, me too. Well, I yeah, not. I wasn't injured, but yeah,
 
<strong>Ken Kunken ** 30:46
right. So trying to do my schoolwork or later work at a job, you know, it posed even more challenges. Now, of course, having ebooks and being able to use a computer, it's made a big difference, not just for me, but for many individuals.
 
</strong>Michael Hingson ** 31:04
Sure, do you use like programs like Dragon Naturally Speaking to interact with the computer?
 
<strong>Ken Kunken ** 31:10
You know, I tried that, and I had a lot of difficulty with it. I know you need to train it. And when I first tried it, which was in its infancy, it just wasn't responding well to my voice, so I don't use that. I've been fortunate with that with advancements in wheelchairs, my wheelchair now has a Bluetooth device connected to my joystick, and I could actually move my left arm a little bit where I could work the joystick and move the mouse on my computer, moving my joystick. You
 
</strong>Michael Hingson ** 31:45
really might want to look into dragon again. It is just so incredibly different than it was years ago. I remember when Dragon Dictate first came out, and all of the challenges of it, but they have done so much work in developing the language models that it's it's a whole lot better than it used to be, and, yeah, you have to train it. But training isn't all that hard nowadays, even by comparison to what it was, and it gives you a lot of flexibility. And I am absolutely certain it would recognize your voice without any difficulty?
 
<strong>Ken Kunken ** 32:22
Well, it's good to hear that they've made those advancements,
 
</strong>Michael Hingson ** 32:26
and it's not nearly as expensive as it used to be, either. Well, that's good
 
<strong>Ken Kunken ** 32:30
to hear. I know when I first tried it, it was incredibly frustrating, yeah, because it wasn't responding well to my voice, and
 
</strong>Michael Hingson ** 32:38
it was like $1,500 as I recall, it was pretty expensive right now, it's maybe two or $300 and there's also a legal version of it and other things like that. Yeah, you really ought to try it. You might find it makes a big difference. It's worth exploring Anyway, okay, but be that as it may, so you you dealt with people's perceptions, and how did you, as you continue to encounter how people behave towards you, how did you keep from allowing that to embitter you or driving you crazy?
 
<strong>Ken Kunken ** 33:15
Well, you know, certainly at work, I needed to go in a jacket and tie, and I found that when you're wearing a jacket and tie, many people treated you differently than when you're just wearing street clothes. So I think that certainly helped that work. But I later became a supervisor in the district attorney's office, and people saw that, you know, not only could they talk with me on an intellectual level, but they saw I was supervising other assistant district attorneys, and I think that convinced a lot of people pretty quickly that I knew what I was doing and that they should treat me no different than they would any other lawyer, Assistant District Attorney.
 
</strong>Michael Hingson ** 33:59
Yeah, well, and it is projecting that confidence in a in a positive way that does make such a big difference,
 
<strong>Ken Kunken ** 34:08
absolutely. And I think when people saw me at work, one of the things that I appreciated was I never even needed to mention again that somebody with a disability could work, and not just at an entry level position, that a very responsible position. I was convinced them, just by showing them, without ever having to mention that somebody with a disability could do this kind of work.
 
</strong>Michael Hingson ** 34:35
I never bring it up unless it comes up, and a lot of times, especially when talking on the phone and so on, it never comes up. I've had times when people eventually met me, and of course, were themselves, somewhat amazed. I'm a blind person and all that I said, nothing's changed here, folks. The reality is that the same guy I was when you were just talking to me on the phone. So let's move forward. Word. And mostly people got it and and dealt with it very well.
 
<strong>Ken Kunken ** 35:08
Well, I used to have a lot of people, when they meet me for the first time, were very surprised to see that I was in a wheelchair. I never would say, Boy, you didn't sound like you were disabled. Yeah, right. And I think they were very surprised when they met me.
 
</strong>Michael Hingson ** 35:23
I've had some people who've said that to me, Well, you didn't sound blind on the telephone. And so depending on how snarky I feel or not, I might say, Well, what does a blind person sound like? And that generally tends to stop them, because the reality is, what does a blind person sound like? It doesn't mean anything at all, and it's really their attitudes that need to change. And I know as a keynote speaker for the last 23 years, just by doing the things that I do, and talking and communicating with people, it is also all about helping to change attitudes, which is a lot of fun.
 
<strong>Ken Kunken ** 36:03
You know, Michael, when I first went back to college, I was approached by a student on campus, and when he asked if I was Ken kunken, and I responded that I was, he asked, aren't you supposed to be in the hospital? Now, you know, I was very tempted to say yes, but I escaped. Please don't tell anyone. But you know, it even took a while to just show people, somebody with a disability does not need to be permanently in a rehab facility or a hospital or staying at home with their families, that there's an awful lot somebody could do and to be seen out in public and show people that you can work, you can go to school, you can do basically what everybody else does once you're given the opportunity.
 
</strong>Michael Hingson ** 36:55
Of course, being spiteful, my response would have been, well, yeah, I should still be in the hospital doing brain surgery, but I decided that I didn't want to be a doctor because I didn't have any patients, so I decided to take a different career, right? Oh, people, yeah, what do you do? And we all face it, but the reality is, and I believe very firmly and have have thought this way for a long time, that like it or not, we're teachers, and we do need to teach people, and we need to take that role on, and it can be difficult sometimes, because you can lose patience, depending on what kind of questions people ask and so on. But the reality is, we are teachers, and our job is to teach, and we can make that a very fun thing to do as we move forward, too.
 
<strong>Ken Kunken ** 37:44
You know, Michael, I found most people really want to be helpful. Yeah, a lot of times they don't know how to be helpful or how to go about it, or what to say or what to do, but most people are really good people that want to help. And you know, the more they come in contact with somebody with a disability, the more comfortable they will feel
 
</strong>Michael Hingson ** 38:04
right, and they'll learn to ask if you want help, and they won't make the assumption, which is, of course, the whole point.
 
<strong>Ken Kunken ** 38:14
You know, Michael, when you leave the job the district attorney's office, you would go through what they call an exit interview, where they would ask you what you thought was the best part of the job, what you thought could be improved. And I'm so happy and proud to say that I was told that a number of assistant district attorneys said that one of the best parts of their job was meeting and getting to know and working with me. And the reason why I wanted to highlight that was I know they weren't talking about me being Ken kunken, but me being somebody with a disability. Because unless they had a close relative with a disability, people rarely came in daily contact with somebody with a disability, and for them, it was often a revelation that they found helped motivate and inspire them to work harder in their job, and they were very appreciative of that,
 
</strong>Michael Hingson ** 39:12
but they also learned that the disability wasn't what defined you. What defined you was you and your personality and what you did not necessarily exactly how you
 
<strong>Ken Kunken ** 39:24
did it, absolutely. And I think it was also a revelation that working with me did not involve additional work for them, right? I was able to carry my own weight, and often was more productive than many of the people I was working with. Right?
 
</strong>Michael Hingson ** 39:42
Well, and I think that's a very crucial point about the whole thing. When you became a lawyer, did that change your view of yourself? I mean, I know it was a kind of an evolution that got you to being a lawyer. But how did becoming a lawyer and when go. Answer, and getting the law degree and then working in a law office. How did that change your perceptions and your attitudes and outlook?
 
<strong>Ken Kunken ** 40:06
You know, it really changed it a great deal, because I had people look at me with a very different eye when they were looking at me. You know, I enjoyed my work as a vocational rehabilitation counselor very much. And I encourage people to do that work. But I felt that there were people that looked at me and thought, you know, he has a disability. Maybe he could only work with other people had disabilities. And I was very proud of the fact that when I became a lawyer, I was working with very few people that had disabilities. Most of them were able bodied. And I wanted to show people that you're not limited in any way with who you're going to work with and what you could do. And I think it's so important for people to keep their perceptions high, their expectations high when they're dealing with individuals, because just because somebody has a disability does not mean they cannot perform and do as much as virtually anybody else on the job
 
</strong>Michael Hingson ** 41:14
well, and you clearly continue to have high expectations of and for you, but also I would suspect that the result was you had high expectations for those around you as well. You helped them shape what they did, and by virtue of the way you functioned, you helped them become better people as well.
 
<strong>Ken Kunken ** 41:38
Well, I certainly tried to and from the feedback that I've gotten from many of the people I worked with, that seemed to be the case, and I'm very proud of that. In fact, I might add Michael that two years ago, the district attorney, now her name is Ann Donnelly, actually started an award in the district attorney's office that's given out annually that they named the Kenneth J kunken award. They named it for me because they wanted to recognize and honor the outstanding Assistant District Attorney each year who displayed the work ethic and the loyalty and devotion to the office as well the person in the wheelchair, right? And I'm very proud of that,
 
</strong>Michael Hingson ** 42:25
but I will bet, and I'm not trying to mitigate it, but I will bet that mostly that award came about because of the things that you did and your work ethic, and that the wheelchair aspect of it was really somewhat second nature. And far down the list,
 
<strong>Ken Kunken ** 42:41
I'm very proud of the fact that that seems to be the case and and one of the aspects of that award was they talked about the effect that I had on my colleagues, and the beneficial effect that that was Yeah,
 
</strong>Michael Hingson ** 42:56
because the reality is, it ultimately comes down to who you are and what you do and and I'm not, and again, I'm not mitigating being in a wheelchair or having any kind of disability, but I really, truly believe ultimately the disability isn't what is not what defines us, it's how we are and what we do and how we behave in society that really will be what helps us make a mark on whatever we're involved with,
 
<strong>Ken Kunken ** 43:28
right? And I think for some, as I say, it was a revelation to see that somebody with a disability had the same needs, wants and desires as everybody else. We were certainly no different with respect to that right.
 
</strong>Michael Hingson ** 43:43
So how long did you work as a lawyer and in the district attorney's office?
 
<strong>Ken Kunken ** 43:49
Well, I worked there full time for more than 33 years, and then I worked there in a part time capacity for an additional eight years. So all told, more than 40 years I worked there, and in fact, I'm one of the longest serving Nassau County assistant district attorneys that they've ever had.
 
</strong>Michael Hingson ** 44:09
Now, why did you go back to part time after 33 years?
 
<strong>Ken Kunken ** 44:15
Well, there are a number of reasons. You know, I I thought that due to some health issues, I wanted to play it safe and make sure that I locked in my pension, because I thought there would be a bigger payout if I retired while I was still working than if I died while I was working on the job. As it turned out, my health issue seemed to resolve itself, but I decided that, you know, retiring, when I did, gave me some more time to spend at home with my family, and I really appreciated being able to do that.
 
</strong>Michael Hingson ** 44:53
That's a very admirable thing. Can't complain about that. So what keeps you going?
 
<strong>Ken Kunken ** 45:00
What keeps me going now is my family. Just so your listeners know, I'm married to the wonderful woman that's actually sitting to my right right now. My name is Anna, and we're actually the parents of triplet sons. We have three incredible boys, Joseph, James and Timothy. They're now 20 years old, and they're currently sophomores at three separate colleges in upstate New York, and they're the light of my life. I couldn't be more proud. And they're what keeps me going these days.
 
</strong>Michael Hingson ** 45:33
What colleges?
 
<strong>Ken Kunken ** 45:36
Well, James is going to the State University of New York at Morrisville, where he's studying renewable energy. Timothy is pursuing a dual major at the SI Newhouse School of Communications in the Maxwell School of Public Policy at Syracuse University. And my son Joseph is actually attending my alma mater, Cornell University, where he's majoring in mechanical engineering.
 
</strong>Michael Hingson ** 46:06
And do they all go watch football games on the weekend? I mean, given the fact that least a couple of those are at schools with good football
 
<strong>Ken Kunken ** 46:13
teams, right? But you know what? They never wanted anything to do with football. But they are all physically active, in great shape, and in fact, all of them have pursued the martial arts, and all three of them are second degree black belts in Taekwondo. And they've all even worked as instructors in the Taekwondo studio here in Long Island.
 
</strong>Michael Hingson ** 46:35
So dad has to be careful, though they'll take you out, huh?
 
<strong>Ken Kunken ** 46:39
You bet. In fact, I've got my own three personal bodyguards when
 
</strong>Michael Hingson ** 46:43
I got right, you can't do better than that. And and Anna, which I'll bet is more formidable than all of them
 
<strong>Ken Kunken ** 46:53
on, is incredible. I mean, she is just a force that is unstoppable. She's incredible.
 
</strong>Michael Hingson ** 47:01
Well, that's cool all the way around, and it's, it's great that you, you have a good neighborhood around you to support you, and I think we all need that. That's that's pretty important to to deal with. So with your job and all that, now that you are retired, I don't know whether you have much stress in your life, but how do you deal with stress? And how does stress affect you and or does it make any difference with a disability?
 
<strong>Ken Kunken ** 47:30
It sure does. It's an interesting question, because before my injury, one of the ways I would deal with stress would be out of the football field, yeah, you know, being physically active, running into an individual, you know, to tackle or block, that was a great way to relieve some of my stress. Once I had my injury, I no longer had that outlet, so I had to find different ways of dealing with it. One of my ways was, you know, trying to sit outside and sit in the garden or by water and, you know, just enjoy nature and try and relax and clear my mind. But now my best stress relievers are my three children. I'm spending time with them, watching all that they're doing. I find that the best way of me to be able to relax and relieve any anxieties that I have?
 
</strong>Michael Hingson ** 48:23
Well, I think there's a lot of value in doing things that keep you calm and focused. I think that is the best way to deal with stress. All too often, we don't think or be introspective about ourselves and our lives, and we don't really step back and get rid of that stress mentally, and that's where it really all comes from. I mean, I know people have physical manifestations of stress and so on, but I would submit that typically, stress is so much more an emotional thing because we haven't learned how to deal with it, and you clearly have
 
<strong>Ken Kunken ** 49:02
it took a while, but yeah, now I have my family to help every step of the way, and that includes relieving the stress that I've under.
 
</strong>Michael Hingson ** 49:10
Yeah, and stress is important to get rid of and not have around. It will help you live a whole lot longer not to have stress I just went through a week ago and op was, you know, an operation to change a heart valve. And people keep asking me, well, Weren't you worried? Weren't you stressed over that? And my answer was, No, I had no control over it really happening to my knowledge, I don't think that I've been a very poor eater, and all of my arteries and everything were good. And so no, I wasn't stressed, even when I first learned that there was an issue and wasn't an emergency room for over 24 hours, mostly sitting around, I chose not to be stressed, and it was a choice. And so I just listened to things around me and became quite entertained at some of the people. People who were in the emergency room with me, but being stressed wasn't going to do anything to help the process at all. So I refuse to get stressed.
 
<strong>Ken Kunken ** 50:09
That's great. And you know, I think this finally retiring has helped me deal with stress as well, because working as an assistant district attorney, there can be a lot of stressful situations in the office, and it's, it's nice to finally be retired and be able to enjoy all of my activities outside of the office.
 
</strong>Michael Hingson ** 50:33
What would you say is probably the most stressful thing that you had to endure as an attorney? You were, I mean, you did this for 40 years, or almost 40 years? So what? Well, actually, yeah, for 40 years. So what would you say is the most stressful thing that you ever had to deal with?
 
<strong>Ken Kunken ** 50:50
Well, I had to rely on, you know, my memory, because it was difficult for me even turning pages of a book or pulling, you know, pieces of paper out of a file, and there was a lot of paperwork that you get to be familiar with, whether they be grand jury testimony or prior witness statements. And I had to rely a lot of my memory and through the help of student interns or paralegals or secretaries, and it was very difficult. And I might add, you know, just to give you one anecdote, one day after I had convicted a defendant of, you know, felony, you know, he was a person with a lot of prior involvement with the criminal justice system, and I was about to go down for his sentencing, he jumped in the elevator with me, and now we're alone in the elevator riding down, and here I am with this person that I convicted of a serious case, and I'm about to recommend that he go to an upstate prison. And he approaches me and says, I have a proposition for you. If you don't send me to jail, I'll agree to work as your personal care attendant for a year, which really struck me as odd. I mean, he must have thought that working for me for a year would be the equivalent of going to prison for a few years. But fortunately, the elevator door opened and I politely turned down his request and went to court, and he was sentenced to two to four years in an upstate prison.
 
</strong>Michael Hingson ** 52:28
Still was creative,
 
52:30
right?
 
<strong>Michael Hingson ** 52:33
So in all of your life and all the things you've done, what are you most proud
 
</strong>Ken Kunken ** 52:36
of, well, but definitely most proud of my family life? I mean, as I indicated, I'm married now, married for more than 21 years now, my three boys are sophomores in college and doing absolutely great, and make me proud every single day. But I'm proud of the fact that I was able to go back to school, complete my education and work at a job and earn a living where I was able to support myself and able to purchase a house and live now with my wife and children and lead as just about as normal a life as any other family would lead.
 
<strong>Michael Hingson ** 53:18
Now being married to Ana is that your first marriage? It sure is. So there we go. Well, I hear you and but you guys met late, and I'm going to step out on a limb and say it proves something that I've always felt, which is, you'll get married when the right person comes along, especially if you're mature enough to recognize it,
 
</strong>Ken Kunken ** 53:41
you're right. And I was very fortunate that the right person came along in my life, and we have a very happy marriage that I cannot picture life without him right now,
 
<strong>Michael Hingson ** 53:56
my wife and I got married when I was 32 she was 33 but we knew what we wanted in a partner, and when we first met each other, it just sort of clicked right from the beginning. We met in January of 1982 and in July, I asked her to marry me, and we got married in November of 1982 and so we were married for 40 years before she passed. And you know, there are always challenges, but, but you deal with it. So it must have been really an interesting time and an interesting life, suddenly discovering you have three boy triplets.
 
</strong>Ken Kunken ** 54:31
You know, it really was well, you know, when I decided to get married, she told me that she wanted to have my baby, and not just any baby my baby, she said she wanted to see a little pumpkin running around our home. And this really seemed impossible at the time. I had been paralyzed for more than 30 years, and I was already in my 50s, but we looked into various options, including in vitro fertilization and. And we're very excited, excited to learn we could still, I could still father a child. So we pursued it. And you know, through good fortune, good luck, and I guess somebody smiling on us from above, Anna became pregnant with triplets, and I couldn't be happier to have these three wonderful boys in my life.
 
<strong>Michael Hingson ** 55:21
So did becoming a father change you? Or how did you evolve? When that all happened,
 
</strong>Ken Kunken ** 55:26
it sure did. I mean, you know, it went from me being number one in honors life to suddenly being number four after all, three boys got the attention they needed, but it was wonderful for me to be able to help shape their lives and guide them so that they would develop the right character and values and learn the importance of helping others throughout their lives, which they do, and It's I think it's made me a better person, being able to help and guide them. That's cool.
 
<strong>Michael Hingson ** 56:07
Well, the the other thing I would ask is, if you had a chance to go back and talk to a younger Ken, what would you say? What would you teach them so that they would maybe make mistakes that you made?
 
</strong>Ken Kunken ** 56:18
Well, I'd say there's an awful lot you could still do in life, even without your physical movement, and sometimes it takes a lot of patience and a lot of self reflection, but to realize there's an awful lot you can do and that they need to keep their expectations high for themselves as well as for others, and to realize that just because something has not been done before doesn't mean they cannot do it now. They've got to find different ways of approaching problems and handling it and developing some self confidence in themselves and their ability to deal with difficult situations.
 
<strong>Michael Hingson ** 57:03
How did the Americans with Disabilities Act improve all that you did and make your life, especially on the job, better?
 
</strong>Ken Kunken ** 57:12
Well, it, you know, made facilities so much more accessible. When I first went back to college, there was not one ramp or curb cut on the entire campus. On my first day back in school, I had to be either pulled up or bounced down close to 100 steps just to attend my classes, and as I indicated, in the DAs office, I couldn't even fit through the swinging doorways to get in the courtroom. So it made it tremendously easier to not have to deal with all the physical challenges, but it also made it better for dealing with other people and their attitudes about dealing with people with disabilities, because thanks to the Americans with Disabilities Act, you see more people with disabilities out in public. So people are more used to seeing, dealing, interacting with people, and seeing what they can do and that they're just like everybody else. And as a result, people's attitudes have been changing, and I think that's helped me as well, in many different ways.
 
<strong>Michael Hingson ** 58:20
Cool, well, you have written a book about all of this. Tell me about the book.
 
</strong>Ken Kunken ** 58:27
Okay, I actually started writing a book when I was still in the rehab facility. Not long after I was hurt, a friend of my aunt Lorraine's by the name of Albert meglan visited me in the hospital and thought that one it may help me deal with my depression by talking about what I was going through, but also inform other individuals what a spinal cord injury was like and what's involved with rehabilitation. So he used to visit me in the rehab facility one day a week for a number of weeks for me to start writing a book about my experiences. And then when I went back to school, I started working on it on my own, but I would pick it up and stop and start and stop again over the course of 50 years. And then once I retired, I had more time to sit down with my wife, and I would dictate to her, and she would type it on her laptop computer until we finally finished my memoir, which is called I dream of things that never were, the Ken kunken story, and it's published by a company called 12 tables Press, and they could learn more about my book by going on my website, which is <a href="http://kenkunkin.com" rel="nofollow">kenkunkin.com</a> and I might add that where I got the title of my book was six months after my injury. I was asked to testify before a United States Health subcommittee chaired by Senate. Senator Edward Kennedy. And eight days after my testimony, Senator Kennedy sent me a glass paperweight in the mail that had an inscription on it that the senator said his late brother Robert Kennedy liked very much. And the inscription read, some men see things as they are and say, Why I dream of things that never were. And say, why not? And that's where I got the title of my book. I dream of things that never were.
 
<strong>Michael Hingson ** 1:00:28
Yeah, that's cool. And where can people get the book?
 
</strong>Ken Kunken ** 1:00:35
Well, it's available on Amazon. It's also available at the Cornell bookstore, and if they go on my website, Ken <a href="http://kunken.com" rel="nofollow">kunken.com</a> spellkin For me, please. It's K U N, as in Nancy. K e n that tells of a number of ways that they could purchase the book, both the hardcover book, it's also available as a Kindle version as an e book, and just recently, we put it out as an audio book as well. And they could learn all about it by going to the website, but certainly it's available on Amazon. If they wanted to order in bulk, they could contact my publisher directly, and he could help them fulfill that type of order. Cool.
 
<strong>Michael Hingson ** 1:01:22
That is great. So now the real question is, are there any more books in Ken to come out?
 
</strong>Ken Kunken ** 1:01:28
Well, this book took me 50 years to I know you got to go a little bit faster. So no, I think I wrote down everything that I wanted to convey to people in that book, and now I'm actively just promoting the book like you. I've spoken at a number of different events as a motivational speaker, and you know, the book has given me a way to get my story out to more people by reading the book.
 
<strong>Michael Hingson ** 1:02:00
Well, maybe it's Anna's turn to write a book. Who knows? Right? She might be writing a book in secret, and you'll find out about it when it's
 
</strong>Ken Kunken ** 1:02:07
published. Well, hopefully it doesn't give you any intimate details
 
<strong>Michael Hingson ** 1:02:12
or none that are too embarrassing. Well, I want to thank you for I want to thank you both for being here and talking with me for the last hour, plus, we've been having a lot of fun doing this, and I appreciate you taking the time to do it. It's been a while in coming but I'm glad that we have made it happen, and I hope all of you listening out there have enjoyed this and that you've learned a lot and especially about the whole concept of unstoppable mindset, because the reality is that we have no control, necessarily, of the things that happen to us. But we absolutely, as Ken has proven tonight, time and time again, we absolutely have control over how we deal with what happens to us. So I hope that this has been something that you found interesting. Love to hear your thoughts. I would appreciate it if you'd email me at Michael H i@accessibe.com that's m, I C H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and that's m, I C, H, A, E, L, H, I N, G, s, o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, you can listen to all of our podcast episodes there, but you also can find us anywhere you find podcasts, which probably most of you have, but I'd love to get your thoughts, and I hope that you'll give us a five star rating on our podcast today. This has been a great one. And we really value your ratings, especially we we hope that you'll give us really positive ratings. If you know of anyone who wants to be a guest, or you think got to be a guest, can you as well? Please let me know, introduce us. We're always looking for more guests for the podcast, but I just want to again, can thank you for being here and really express my gratitude for the stories and all the things that I think you've taught us all today. So thank you very much for being here,
 
</strong>Ken Kunken ** 1:04:10
Michael, thank you for having me as a guest and giving me the opportunity to share my story with your listeners.
 
**Michael Hingson ** 1:04:21
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable No Matter What! With Ken Kunken </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/880a2a29-561f-4dd1-b6fc-268d55f7db54.mp3?source=rss&amp;ext=asset.mp3" length="25303844" type="audio/mpeg" />
<itunes:episode>350</itunes:episode>
</item>
<item><title>Episode 349 – Unstoppable Coach For High-Achieving Leaders with Ashley Rudolph</title>
<guid isPermaLink="false">https://pinecast.com/guid/c0a32cc9-8e01-4b9b-98f5-3f481e2a8685</guid>
<pubDate>Tue, 01 Jul 2025 10:00:31 -0000</pubDate>

<itunes:duration>01:07:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6d7da865-db4d-4826-a864-51be43a20291/UM349-Ashley_Rudolph-Coverart.jpg" />
<description><![CDATA[<p>Today Ashley Rudolph is an executive coach working with high-achieving and executives who are at a “crossroad” as they look GREAT on paper, but tend to exhibit fears and have other problems that effect their confidence and performance. Ashley was not always a coach and, in fact, did not view herself as a coach during most of her career. She grew up in the Bronx in New York City. She attributes her high confidence level to the high bar her parents set for her as well as to the environment where she grew up.
 
After high school Ashley enrolled in Babson College where she quickly had to learn much about business and working as a team. She will tell us that story. After graduation she secured a job, but was layed off and then went back to Babson to secure her Master’s degree.
 
Ashley began working and quickly rose through the corporate ranks of tech companies. She tells us how, while not really tech savy at first, she pushed herself to learn what she needed to know to work as part of a team and then eventually to lead high tech teams.
 
In 2023 her high tech employment world took a change which she will describe. Bottom line is that she was laid off from her vice presidential position and after pondering what to do she realized that she had actually been coaching her employees for some time and so she began hirering herself out as an executive coach. We will get the benefit of receiving a number of her insights on leadership, confidence building and how to become better mentally with anything life throughs at us. What Ashley says during our episode time makes a great deal of sense and I believe you will gain a lot from what she has to say. You can reach out to Ashley through the contact information in the show notes for this Unstoppable Mindset episode.
 
 
<strong>About the Guest:</strong>
 
<strong>Ashley Rudolph</strong> is an executive coach for high-achieving leaders and executives at a crossroads—those who have built success on paper but are ready to step into something greater. Her work is grounded in a bold belief: true transformation isn’t about doing more—it’s about leading differently.
 
A former tech executive, she scaled from IC to VP in just five years, leading $75M+ deals and teams of 250+ at high-growth companies. She knows what it takes to succeed in high-stakes environments—not just in execution, but in the deeper, often invisible work of leadership: making bold decisions, navigating uncertainty, and owning your impact.
 
Her signature methodology, <strong>The Three Dimensions of Transformation</strong>, helps leaders unlock their full potential by focusing on: mindset, strategy, and elite execution.
 
Whether guiding clients through reinvention, leadership evolution, or high-stakes career moves, Ashley helps them break free from outdated success metrics and create momentum that lasts.
Her insights have been featured in <em>Inc.</em>, <em>U.S. News &amp; World Report</em>, <em>The New York Post</em>, <em>Success Magazine</em>, <em>Apartment Therapy</em>, and more. She also writes <em>The Operator’s Edge</em>, a newsletter on the unseen shifts that drive real momentum in leadership and career growth.
Because true leadership isn’t about following a path. It’s about defining your own.</p>
<p><strong>Ways to connect with Ashley:</strong>
 
My website which has details about me, my programs, and insights about high achievers in the workplace: <a href="http://www.workwithashleyr.com" rel="nofollow">www.workwithashleyr.com </a>
 
My newsletter which gets published every single Monday morning with my expert advice for high achievers on how to succeed in the workplace. <a href="http://newsletter.workwithashleyr.com" rel="nofollow">newsletter.workwithashleyr.com</a> 
 
My LinkedIn: <a href="https://www.linkedin.com/in/ashleyrudolph/" rel="nofollow">https://www.linkedin.com/in/ashleyrudolph/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
\Well, hello, everyone, wherever you happen to be today, I am Michael Hingson, and you are listening to or watching or both, unstoppable mindset today, our guest is Ashley Rudolph, who is a coach, and I like something Ashley put in her bio that I thought was really interesting, and that is that Ashley's work is grounded in the belief that true transportation is not really about doing more, but rather it's doing things differently. And I want, I'm going to want to learn about that. I think that's fascinating, and I also think it is correct, but we will, we will definitely get to that and talk about that. Ashley approached me a little while ago and said, I'd like to explore coming on your content, your podcast. And I said, Well, sure, except I told her the same thing that I tell everyone who comes on the podcast, there is one hard and fast rule you got to follow, and that is, you got to have fun, or you can't come on the podcast, so you got to have fun. Ashley, just
 
<strong>Ashley Rudolph ** 02:26
reminding you, I'm ready. I am ready. I'm coming into the podcast today with all of my best jokes, all of my best tricks. Oh, good.
 
</strong>Speaker 1 ** 02:35
Well, we want to hear them all. Well, thank you for being here, and it's a pleasure to have you on unstoppable mindset.
 
<strong>Ashley Rudolph ** 02:42
Yes, thank you so much for having me. I was just really taken by your entire background story, and I took a risk and sent you a message. So thank you so much for having me on the podcast.
 
</strong>Speaker 1 ** 02:55
Well, I have always been of the opinion that everyone has stories to tell, and a lot of people just don't believe they do, but that's because they don't think about it. And so what I tell people who say that to me when we talk about them coming on the podcast, my job is to help bring out the stories. Now, you didn't say that, and I'm not surprised, but still, a lot of people say that. And the reality is, I believe everyone is more unstoppable than they think they are, and that they undersell themselves, they underrate what they are and what they can do,
 
<strong>Ashley Rudolph ** 03:28
yeah, and honestly, I 100% agree with you, and that's why, and maybe I'm jumping ahead a little bit, but you triggered a thought. That's why I spend every single one of my first coaching meetings with a client, having them talk me through either their professional history or their wins from the past year. And in those conversations, my feedback is also is always Hey, you're not giving yourself enough credit for the things that you're doing. Like, these are amazing stories, or like, repeating things back to them a little bit differently than they would have phrased it, but that's 100% accurate. We don't sell ourselves enough,
 
</strong>Speaker 1 ** 04:08
even to ourselves. We don't sell ourselves enough, especially to ourselves. Yeah, yeah, yeah. Well, tell me a little about kind of the early Ashley growing up and all that, and you know where you came from, and all that sort of stuff,
 
<strong>Ashley Rudolph ** 04:23
yeah. So I grew up in New York. I'm from the Bronx. Oh and yeah, yeah. So, so is my
 
</strong>Michael Hingson ** 04:30
mom
 
<strong>Ashley Rudolph ** 04:31
Aqua? Oh my gosh, I had no idea. So I grew up in the Bronx and grew up with my mom. My dad was around too, and, oh, it's interesting, and I'm sure this will make sense, but I grew up going to Catholic schools from first grade to senior year of high school, and something about me, it was like I was always a very self assured. Determined person, and that carried through all the way through my adulthood. And maybe that comes from me being a New Yorker. Maybe that comes from my mom being a an immigrant. She's from the Caribbean. She's from the Bahamas, and she had a very high bar for what success looked like I don't know where it comes from, but yeah, yeah. So that's a little bit about me growing up and kind of who I was
 
</strong>Speaker 1 ** 05:28
as a kid. So now, where are you living? Now?
 
<strong>Ashley Rudolph ** 05:32
I am in New York again, so I moved back to New York in 2020,
 
</strong>Speaker 1 ** 05:38
okay, wow, just in time for the pandemic. Lucky you?
 
<strong>Ashley Rudolph ** 05:43
Yeah, I actually moved back to New York on election day in 2020 so I missed the early pandemic. But yeah, yeah, yeah,
 
</strong>Speaker 1 ** 05:53
I was in New York speaking on March 5, and that night, I got back to the hotel, and my flight was supposed to go out at like, 415 in the afternoon, yeah. And I said, when I started hearing that they were talking about closing down the city, I think I better leave earlier. So I was on a 730 flight out the next day. Oh my gosh,
 
<strong>Ashley Rudolph ** 06:18
wow. So you just made it out and that yeah, and at the time, I was living in Boston, and I actually was went on a vacation with a friend, and we flew back the day before they shut down the airports in Boston. So
 
</strong>Speaker 1 ** 06:36
that was lucky. Yeah, did you live in Boston itself or a suburb?
 
<strong>Ashley Rudolph ** 06:42
Yeah, I lived in Boston for two years, I think, yeah, I lived in the city, yeah. I
 
</strong>Speaker 1 ** 06:50
lived in Winthrop for three years, and commuted across Boston to Cambridge every day,
 
<strong>Ashley Rudolph ** 06:55
yeah, oh, my god, yeah. So I worked in Cambridge and I lived in the West End, right above TD Garden.
 
</strong>Speaker 1 ** 07:03
Oh, okay, yeah, I hear that Durgan Park closed in, in near Faneuil Hall.
 
<strong>Ashley Rudolph ** 07:13
Oh, yeah, well, I have to admit, I didn't go there that much. Was living in Boston.
 
</strong>Speaker 1 ** 07:19
It was a fun place. It was a family style thing, and they had tables for four around the outer edges inside the restaurant. But you couldn't sit at one of those unless you had four people. And the serving staff was trained to be a little bit on the snotty side. And I went in fun. Oh, wait. Oh, absolutely. They made it fun. But I went in and the hostess, there were three of us, and my guide dog at the time, Holland, who was a wonderful, cute golden retriever, and she said, Oh, we're going to put you at one of the tables for four. And I said, Well, okay, we appreciate that. And Holland was under the table. This waitress comes up and she says, you're not supposed to be sitting here. This is a table for four, and there are only three of you. And I said, but they told us we could. No Nobody told you you could sit here. You got to go back over to the big tables. And I said, Look, we have a guide dog under the table, and he's really happy. And they told us we could be here because of the dog. And she's, I don't believe that at all. I'm, I'm gonna go check. I don't believe you. She goes away and she comes back a little bit later. No, you're not supposed to sit here. And I said, Look, lift up the tablecloth and look under the table. I'm not going to fall for that. Just do it. She finally did. And there's Holland staring out with these big brown eyes. And she just melted. She goes away and comes back. And one of the things about Durgan Park is they have big plates of prime rib. And she brought this plate of prime ribs somebody hadn't eaten at all, and she said, can I give this to the dog? And so, you know, normally, I would say no, but we were trying to make peace in our time, so I said, Oh, sure. And she and Holland had a great time. So it was fun.
 
<strong>Ashley Rudolph ** 08:59
Oh, and Holland got prime rib. Holland
 
</strong>Speaker 1 ** 09:03
got prime rib. What a treat. And so did and so did the rest of us, but, but we had to pay for ours. But I missed Durgin Park. It was a fun place to go, but I understand that it is closed, and I don't know whether it's oh, well, oh, that's unfortunate, but Quincy market's a wonderful place to go. It's not a lot of interesting things. So you, so you went through high school. So you went through high school in New York, went in in the Bronx tough neighborhood, and then what did you do? So
 
<strong>Ashley Rudolph ** 09:34
I then went to college. So I went to Babson College, which is, well, it's in Massachusetts, it's in Wellesley, and it's actually right next door to Wellesley College. Yeah, yeah. So I went there and I studied business, and that was basically where I learned how to be successful in the workplace, which is kind. Funny, because I found that over the years, a lot of people will say, you know, I went to college, but by the end of it, maybe I didn't know what my transferable skills were, or I studied something that isn't related to what I was doing or what I did as a professional, and I always felt the opposite, like in freshman year at Babson, they gave us $3,000 to, like, start a company as a as a students. So all of us just had to start this company. We had our business ideas. There was a CEO, a CMO, a CFO. We had like rules assigned. And that was my first experience of what a workplace could be like, although it was with 18 year olds, so maybe not totally reflective, but we had performance reviews, we had a head of HR, we had like, company meetings, so we were doing things within a framework, and they all kind of translated into the workplace, different players. So Babson basically kind of turned me into the business person that I am
 
</strong>Speaker 1 ** 11:09
today. Now, did each person get $3,000 and they started their own company?
 
<strong>Ashley Rudolph ** 11:14
Oh, no. So there were, there were maybe 30 of us, and we started a company with that with $3,000 Okay? Exactly with that investment, it was managed quite tightly. There's not a lot that you can do with $3,000 right? So you can probably guess that a lot of the businesses turned out to be the same. So there was always a T Shirt Company or a company the when the LIVESTRONG wristbands were popular, then we were like, oh, let's customize these wristbands. So yeah, yeah. The the company ideas basically ended up being the same, because there's not that much that you could do with that, yeah,
 
</strong>Speaker 1 ** 11:56
yeah, yeah. So much you can do unless you start making a bunch of money,
 
<strong>Ashley Rudolph ** 12:00
yeah, yeah, yeah. And in today's landscape, I guess there's more that you can do with digital products and stuff like that. But yeah, yeah, we, we had to do physical so we were pretty limited, yeah, well, that's
 
</strong>Speaker 1 ** 12:13
okay, but still, if the company is successful, and was it successful? Yeah,
 
<strong>Ashley Rudolph ** 12:19
we, did turn a profit, and then for all of the businesses that did turn a profit, you had to donate the profits to a local charity. So we did. We donated ours to a local organization. We threw an event in partnership with the organization. It was just, it was nice. So, yeah, oh,
 
</strong>Speaker 1 ** 12:43
cool. So, how, how long did the company last? Essentially, was it all four years?
 
<strong>Ashley Rudolph ** 12:50
It was the first
 
</strong>Speaker 2 ** 12:52
year, just the first year, okay, yeah, okay, yeah, that's still, that's pretty cool.
 
<strong>Ashley Rudolph ** 12:58
Yeah, it is. I have to say that I learned a lot,
 
</strong>Speaker 1 ** 13:02
yeah, well, you're you're kind of forced to or you don't succeed. So I was going to ask you why you felt that you learned how to be successful. But now it's pretty clear, yeah, yeah, yeah.
 
<strong>Ashley Rudolph ** 13:13
So we started there in freshman year, and then sophomore, junior and senior year was kind of more of a deep dive on specific skills. So that you take our accounting classes, finance marketing, if you were into retail, there was like a retail management class at the core classes. So we had, you know, liberal arts courses, so art history, yeah, philosophy, things like that. But yeah, everything was mostly centered around business and cool, yeah, yeah. Well, that's
 
</strong>Speaker 1 ** 13:47
pretty exciting. Did you did you go do any graduate work anywhere?
 
<strong>Ashley Rudolph ** 13:52
It's funny, yes, I did. So I graduated from Babson, and my first job was in a creative agency, and I was doing media buying, and at the time it was 2008 and we were buying ads in school newspapers, which was dying like it was pretty much On on its last leg, and I just had this thought when I was doing it, and that I wasn't inspired by the work, because it wasn't growing, it was going away. And it was clear, yeah, and that. And actually my first job, I got laid off because it was a dying industry, and the team needed to be smaller, and at that point, it's my first job. So it was very devastating to me. I had never gone through anything like that before. So then I decided to go back to school. So I did my masters. I actually. Went back to Babson, but in an international program. So I spent my first semester in France, my second semester in China, and then my final semester at Babson. Ah,
 
</strong>Speaker 1 ** 15:13
so why was the newspaper industry going away? Just because everything was going online?
 
<strong>Ashley Rudolph ** 15:18
Exactly, yeah, things were shifting more digital. Yeah, it's exactly
 
</strong>Speaker 1 ** 15:23
that, so they didn't need as many people selling and doing other things as they did before. Yeah,
 
<strong>Ashley Rudolph ** 15:28
yeah, exactly. Or companies were figuring out different ways to reach college students that wasn't dependent on getting in the school newspaper.
 
15:39
Yeah? Yeah, yeah,
 
</strong>Speaker 1 ** 15:42
yeah. So you got your master's degree from Babson, and then what did you
 
<strong>Ashley Rudolph ** 15:47
do? I got my master's degree from Babson, and I'll fast forward a little bit, because what's funny is that after I graduated, I still didn't quite know what I wanted to do, but I figured it out. I ended up going back into marketing. But if you remember, what I described was, in that first job, I wasn't connected to the mission. I wasn't inspired by where the industry was going. So I ended up pivoting into nonprofits. And my first job after graduating from my masters was running digital media, so not physical media, so I shifted into social media and online marketing. Had a nonprofit, right? So I was connected to the mission. I felt like the work that I was doing was for a good cause, and it was an industry that was new and that was growing, and that was ever changing and exciting. So I did that for about three years, so first at a nonprofit, and then at an a charter school network that was in New York and New Jersey at the time, but has since expanded far beyond that. So, yeah, I went into mission driven work, and I went into digital marketing and digital media. And I think what I took away from that chapter of my career was that I want to be in an industry that is ever evolving. So, yeah, so after my experience in the nonprofit and education space, that's when I jumped into tech. So I jumped into tech after that, and spent a decade in the tech industry. And obviously, tech is ever changing. I had access to so many different opportunities. I grew really fast. I started at the first company, the first tech company that I worked for. I was a program manager, and five years later I was a vice president, right? So, like, I was able to seize opportunities and work really hard and get to the level that I wanted to get to I was very ambitious, so I think tech just kind of gave me everything I wanted. Career wise, how
 
</strong>Speaker 1 ** 18:09
did you progress so fast to go from being a program manager to the level of Vice President in what generally would be defined as a pretty short time? Yeah,
 
<strong>Ashley Rudolph ** 18:20
yeah, yeah. So some of it was hard work, and I think the other factor was luck, and the other factor was going after whatever it was that was in front of me. So taking risks. So I would say, with the hard work part, I worked a lot. See when I first, when I started that job, I was actually a Program Manager for Back End Web Development, which was Ruby on Rails, coding a coding language. And then I was also a program manager for data science. I had no experience in either I was not technical. I did not have the technical skills or technical aptitude to do this, but I did have the desire to learn. So my first month at that job, I worked seven days a week. I went to workshops on the weekend. I did coding workshops, I read through all of the documentation. I sat in all of the programs that I was managing. I just dug deep. And I think that first year of immersing myself in everything kind of set the foundation for me.
 
</strong>Speaker 1 ** 19:38
So you made yourself pretty technical by the time it was all said and done,
 
<strong>Ashley Rudolph ** 19:42
yeah, yes, yes, and not on the level of any of my instructors or the students that actually took the programs. But I cared about learning, and I cared about having a certain level of fluency in order to I had to hire instructors for the program so I couldn't fumble my. Words, right? So, yeah, yeah. So I taught myself, yeah,
 
</strong>Speaker 1 ** 20:05
you learned. You learned enough. You You weren't trying to be the most technical person, but you learned enough to be able to interact with people and hold your own. Yeah, which, which is the important thing, I think. And for me, I know at one point, I had a job that was phased out when Xerox bought the company and I couldn't find another job. And it wasn't because of a lack of trying, and it wasn't because I didn't have the skills, but rather, as societal norms typically go, the belief is blind people can't work, as opposed to what we really can and can't do. So I eventually started my own company selling computer aided design systems, and for me, as a blind person, of course, I'm not going to sit in front of a CAD computer or even a PC based CAD system, which is what we sold. So I had to learn, however, all about how to operate the system. Learn about PCs. So I learned how to how to build PCs. I learned about CAD so I could actually walk someone through the process of drawing without actually having to do it, so I understand what, exactly what you're saying. Yeah, and it was important to do that. Yeah. Yeah,
 
<strong>Ashley Rudolph ** 21:21
it was important, and no one told me to do that, right? And I'm sure that no one told you to do that too, but there was just something in me that knew that I was excited about this work, or I wanted opportunities, and this was the best way that I knew how to go after it. Yeah, yeah.
 
</strong>Speaker 1 ** 21:43
Well, and, and it is the way you still have you do have to learn enough to be able to hold your own, but I Yeah, but I think it's also important in learning that that you're also not trying to threaten anyone else. You're just trying to be able to communicate with them
 
<strong>Ashley Rudolph ** 22:00
exactly, exactly, yes,
 
</strong>Speaker 1 ** 22:05
yeah. All too often, people view others as threats when they really shouldn't. But you know,
 
<strong>Speaker 2 ** 22:12
that's Yeah, another story gonna do Yeah, right, right.
 
</strong>Speaker 1 ** 22:16
Well, so for within five years, you became a vice president. What was the tech that y'all were really developing?
 
<strong>Ashley Rudolph ** 22:22
Yeah, great question. So what's interesting about this is that it wasn't so the first company I worked for wasn't a tech company, and that they were building tech it's actually a coding boot camp. So they were teaching people either how to code or how to become a UX designer, or how to become a product manager. So that was the product after a while. And I think long after I left the company, they did develop their own tech. So they developed an online an LMS learning management system, and there was digital content. But when I started, it was really about the boot camp era and teaching people how to code, because there were all these engineering jobs and web development jobs that were available and not enough, not enough talent, not
 
</strong>Speaker 2 ** 23:13
enough talent to go around. Yeah, yeah, yeah, yeah.
 
<strong>Ashley Rudolph ** 23:17
Which is when you think about today's market and where we're, where we are, that was only 10 years ago, and it's a completely different story. Now, the market is flooded with too many web developers. Yeah,
 
</strong>Speaker 1 ** 23:29
it is, but I would say, from my standpoint of seeing what they produce in terms of making web content accessible, not nearly enough of them know how to do that, which is another story,
 
<strong>Ashley Rudolph ** 23:41
yeah, yeah, yeah, which is so interesting. And yeah, unacceptable, unfortunate, because there were always teams that were in charge of accessibility at the companies that I worked for, but then having someone be in charge of it, and then properly resourcing the accessibility team is a whole other story. And I think so many companies view it as just oh yeah, I checked the box. My website is accessible. But did you really build with your end users in mind, and the answer is probably no,
 
</strong>Speaker 1 ** 24:23
probably not, yeah, and all too often that ended up being the case. Well, so what did you do after you became vice president?
 
<strong>Ashley Rudolph ** 24:32
Yeah, so that was tough. You said it, and you said, I climbed really fast. And that's true, I did, and because I climbed fast, there were a lot of lessons to learn. So after I became vice president, I really had to own that leadership seat, or that executive leadership seat, and recognize that what had got me there. Here is was not what was going to keep me there. So the thing that I did after I became a vice president was really understanding how to be an effective executive. So that means really understanding the business side, which I already knew I had been doing that I've been thinking about that since college, so that wasn't something that I was concerned about, but the biggest thing was forming executive level relationships and really understanding how to form allies, and understanding that at that level, it's less of I have the right answer, and listen to me, because I'm a vice president and more of a okay. How am I influencing the people around me to listen to my idea, accept my idea, champion and support my idea. And it's not enough to just have something that's right on paper.
 
</strong>Speaker 1 ** 26:06
The others the other side of that, of course, could be that maybe you have an idea that may or may not be the right idea, which also means you need to learn to listen,
 
<strong>Ashley Rudolph ** 26:13
yes, exactly, exactly, and that was absolutely the other side of it. So me coming into things and being like, I understand what needs to happen, and not having all the context either way, right? So, yeah, yeah, yeah,
 
</strong>Speaker 1 ** 26:31
but you must have done pretty well at doing all that.
 
<strong>Ashley Rudolph ** 26:34
I figured it out eventually. Yes, I did figure it out eventually, and it wasn't easy, but I was able to grow a team and scale a team, and I was able to move from maybe the business side of running operations to the product and technology side of it, so being able to see two different sides of the coin. And yeah, it did. It did work. Well, I was able to create my own department, which was a product project management office that oversaw all of the work of the entire product and design and technology teams, 250 people. I I'm not sure that I would have thought I was capable of doing something like that, and building something from the ground up, and hiring a team of, I think, 15 people, and leading that department. And, yeah, yeah, and it was great. I did learn a lot. And then 2023 happened. And that was the major turning point in Tech where I think the dominant story shifted from, or at least in education technology, which I think you know something a lot about, but the dominant story shifted from this is great. This is growing. Distance Learning is fueling growth. There's so much opportunity here to it's too big. We need to, you know, do layoffs. We need to find a way to right size the business. There's actually not a lot of growth happening. So 2023 happened, and I ended up getting laid off with my entire department that I built. And that was such a huge lesson, a huge leadership lesson for me, for sure. So I'll pause so that I'm not not talking at you, but hanger, yeah, yeah,
 
</strong>Speaker 1 ** 28:46
well, so you got laid off. I've been there. I've had that happen. And, yeah, it isn't fun, but it's like anything else. You may not have been able to control it happening, but no, you are the one who has to deal with it. So you may not have control over it happening, but you always have control over how you deal with what happened.
 
<strong>Ashley Rudolph ** 29:09
Yes, yes,
 
29:11
yes. And what did you do?
 
</strong>Ashley Rudolph ** 29:14
And that's exactly what was so different about this time. So I will say I had two months notice. I had an amazing leader, such a technology officer. When the decision was made, he said, Okay, we can make this decision, but I have to tell Ashley immediately. So he told me, and it wasn't surprising, right? Because I saw how the business what direction the business was going in. So I can't say I was shocked, but the big question that I had was, Oh, my God, what am I going to do about my team? And I felt such immense responsibility because I had hired many of them I came to. Care about them and their careers and their livelihoods, and, yeah, I just felt responsible for it. So you said it, you said it beautifully, and that it was about what I decided to do. So from that moment, I shifted my focus, maybe, maybe to my own detriment, but whatever, I came out on the upside, but I shifted my focus to my team, and I thought the best thing that I could do in that moment was preparing them for their next chapters without going directly to the team and damaging the trust of the Chief Technology Officer and saying, in two months, we're all going to get laid off. That's also not reflective of the type of leader I wanted to be. So I figured out that, because we were a project management office and because there wasn't a lot of new work at the company, we had downtime. So I implemented a meeting on the calendar, which was a project review, and every single week, someone on my team had the opportunity to present their projects and talk about what they learned, what was challenging for them, and what their successes were, right, some combination of those things, and they all did it, and that was my way of helping to start prepare them for the interview process, because now you know your work, you know what your impact was, and you've gotten my feedback as someone who's a leader, who knows what hiring managers are looking for, you got my feedback on the best ways to present yourself, and they were able to ask questions. There were some people who approached me or the director on my team privately and asked us to review their resumes, because they kind of saw the writings on the wall without me ever having to say it, and I did. And what ended up happening is, at that two month mark, or whenever, when the layoffs did happen, no one on my team was shocked, and there were people who actually within a month after the layoff happened, they had found new jobs because they had that time to prepare and felt confident in their job search and the stories that they were telling about themselves. So I all that to say that I did exactly that. I chose the type of leader that I wanted to be, and the thing that felt important to me was preparing my team for their next chapter,
 
<strong>Michael Hingson ** 32:32
which I would say is the right thing to do,
 
</strong>Ashley Rudolph ** 32:34
yeah, yes, exactly, because it
 
<strong>Speaker 1 ** 32:37
isn't, no matter what a lot of people might think, it isn't about you, it's about the team. It's about you and the rest of the team, because you're all a team,
 
</strong>Ashley Rudolph ** 32:45
yeah? Except Yes, yes. And I very much viewed my team as an extension of myself, an extension of them. I you know, it wasn't just about them doing a job for me, quote, unquote, like that's not the type of leader that I am. We are a team,
 
<strong>Speaker 1 ** 33:04
right? So meanwhile, while you were doing that and helping the team, what were you also doing for you? And
 
</strong>Ashley Rudolph ** 33:12
that's why I said to my detriment, I didn't do a lot of thought. I put no thought into what I wanted to do. Okay? At all. I just And you know what? It's not to my detriment. I think what I needed at that time was a distraction, and this was a really good distraction for me, from sorting through what I wanted to do next, but also in navigating that with my team and supporting them through that, I think the answer became very clear once I was ready to ask my question, I just coached my team. So yeah, yeah, yeah, yeah.
 
<strong>Speaker 1 ** 33:51
And so you sort of, as you would say, pivoted to being a coach,
 
</strong>Ashley Rudolph ** 33:57
yes, yes. And I want to be clear that this wasn't a decision that was like, you know, that I just fell into coaching, you know, I I made the decision to so I took some time to think about what were the pieces of my work that I really loved when I was a VP at multi, you know, at multiple companies, and the answer was clear, and that I really loved coaching and helping people become better at their work, and I really loved mentorship. And those were the parts of the work that if I could just do that all day, that's what I would want to do. And I was like, Well, I have the I can make a decision to do that all day, every day now, because I'm not doing anything, I just got laid off. So I can choose to do this work. So that's exactly how I ended up being a coach.
 
<strong>Speaker 1 ** 34:58
Well, so you. Ever originally planned on being a coach. So was it that work with your team that really was the sort of pivotal decision for you, that although you never thought you were going to be a coach, that led you to coaching, or was there something else that really helped move you there? There was something else. Okay, yeah, more to the story.
 
</strong>Ashley Rudolph ** 35:21
There is always you're peeling all the layers so, so initially, what I thought I would do, because I was an operations person, I was like, I'll just be an operations consultant. I'll go out on my own, and people will hire me to be their ops person. So let me, you know, run with that as an idea. And I started having conversations with former colleagues. And what was funny in that so many of their conversations were kind of like, oh yeah, I want to support you. And that sounds nice. I understand why you would want to be an operations consultant. But there's something more interesting about you being a coach. Or I want to hire you to be a coach for my team. Or, Hey, you did really amazing things in your career. You should help other people do those things. And that was the theme that people kept telling me, so I finally decided, decided to listen. That's how I landed on coaching. And instead of it being like, oh my god, I'm trying to sell the value of myself as an operations consultant, once I just owned the coach title, people just started saying, okay, yep, Sign me up. Or I'll refer you to someone who needs a coach right now. Or, hey, you coach just one person on my team, and they're great. Here's more. So it just became easy, and it became less of a I'm trying to sell people, and I'm trying to, like, convince them that they need me in this role, it was just easy.
 
<strong>Speaker 1 ** 37:04
So do you think you talked about being ambitious when you were in college and starting that business at Babson and so on? Do you think you've always continued to try to be, if you will, ambitious, or did you sort of shift in terms of mindsets over time?
 
</strong>Ashley Rudolph ** 37:22
Yeah, that's a really good question. I do think I have always been ambitious, and when I visited my mom last year or the year before last for Thanksgiving, I found a fake report card that I wrote myself, that I wrote for myself in fourth grade. And there was a prompt that said, what would you want your teacher to write on your report card at the end of this year? And I wrote, Ashley is excelling at excellence. Well, there you go, fourth grade. So I think it's always been there.
 
<strong>Speaker 1 ** 38:02
So is it, but is it ambition? Is it ambition, or is it being industrious and being being confident? You know?
 
</strong>Ashley Rudolph ** 38:10
Yeah, yeah. Oh, that is such a good question, right? So there was a version of me when I was in the corporate world where I would have just said, yeah, it's ambition, right? Because I'm always motivated to, you know, go after the next level, and that's what's driving me. And now, now that you put that question out there, it is, it is that confidence, because I'm not chasing a thing or the next level right now, in this phase, I'm chasing quote, unquote impact like the thing that drives me is helping people, helping people probably achieve things for themselves that They also didn't think that they could in their careers, and I'm just helping them get there, yeah,
 
<strong>Speaker 1 ** 39:06
and that's why I asked the question, because ambition, the way you normally would think of it, yeah, can be construed as being negative, but clearly what you're doing is is different than that. Yeah, you know, at this at the same time for you, now that you're coaching and so on, and you shifted to doing something different, yeah, did you have to let something go to allow you to be open to deciding to be a coach? Yeah,
 
</strong>Ashley Rudolph ** 39:38
and the thing that I had to let go was exactly what you just pointed out. So you are very intuitive. The thing I had to let go was that the traditional construct of what success looks like. So it looks like, okay, I'm a VP, so I next need to be an SVP. And then after that I need to be at the sea level. And no, and I guess there could have always been questions about, was that what I really wanted, or was it just the next level that I was after? Yeah, yeah. And there was that, I think it was just the next level for quite some time, but now, like I said, the thing that I let go of was that and wanting to grasp for what the next level is. And now for me, it looks like, okay, well, I only have so many hours in the day, so I can't coach unlimited people, but I still want to impact many people. So what does that mean? Okay, well, I'm writing a newsletter, and I put out a newsletter every week with my thoughts, and that can reach many more people than I can one to one or podcast. I'm talking to you on this podcast, and maybe me sharing more of my story will inspire someone else, or I'll learn from you and your community, Michael, but yeah, I think the thing, the thing that determines what success looks like for me is my ability to impact
 
<strong>Speaker 1 ** 41:14
and and the result of that is what happens with the people that you're working with, and so you, you do get feedback because of that,
 
</strong>Ashley Rudolph ** 41:25
yes, yes, I do get, I get lots of feedback, and it is, it's transformational feedback. And I think one of the things that I love, and I do this for every client that I work with, is on day one, we established a baseline, which I don't necessarily have to always say that to them like we're establishing the baseline, it's understood. And then in our last session, I put a presentation together, and I talked to them about where they were when we started, and what they wanted for themselves, and over the course of us coaching together, what they were able to accomplish, so what their wins were, and then where they land, and just me taking them on that journey every single or when they work with me, is eye opening, because they don't even see the change as it's happening. And I'm like, Hey, you did this. You're not that person that you walked into this room as on day one, and maybe by the end, you have a new job, or you got promoted, or you feel more confident and assured in your role. But whatever it is, you've changed, and you should be proud of yourself for that.
 
<strong>Speaker 1 ** 42:43
Yeah, yeah. And it's, I am sure, pretty cool when you get to point that out to people and they realize it, they realize how far they've come.
 
</strong>Ashley Rudolph ** 42:55
Yeah, yeah, it is. It's, it's really awesome to be able to share that with people and to also be on the journey with them, and when they think that maybe they're not ready to do something just gently reminding them that they are. And sometimes I think about what, you know, what managers have done for me, because I've, I had the privilege of working with really great managers some in my career, and yeah, they did that to me, and that that's how I was able to accomplish the things that I did. So yeah,
 
<strong>Speaker 1 ** 43:34
well, it's great that you're able to carry those lessons forward and help other people. That's pretty cool.
 
</strong>Ashley Rudolph ** 43:38
Yeah, yeah. And honestly, I hope that my clients can do the same. So if there are things that they learn in coaching, any frameworks or things like that, if they're able to help people, then that's great. And the cycle continues, you know? So, yeah, yeah.
 
<strong>Speaker 1 ** 43:57
You know, a question that comes to mind is that when we talk about leadership, there are certainly times that leaders face uncertainty, especially when there are transitions going on and you've experienced a lot of transitions. What would you say is the unconventional truth about leadership in times of change and transition?
 
</strong>Ashley Rudolph ** 44:20
Yeah, yeah. So I think the thing that I see the most is that in times of transition, especially if it's a transition that maybe you have no control over, right? You're not choosing to leave your job, for example, the the inclination is to over control, right, and try to assert control over the situation in any way that you can, and in more cases than not, that backfires to some degree. So the thing that I try to focus on with my clients is getting to a point where you accept the fact that what is happening is happening. I'm kind of like my layoff, right? I didn't fight the decision or try to change the decision. I just had to accept it for what it was. And then the thing that we focus on is now that we know the thing is happening, whatever the transition or change is, it doesn't have to be as extreme as a layoff, but now that we know that it's happening, what can you control and what can you focus on? And that's what we need to spend our time on. And it can be anything, you know, sometimes people are put on performance improvement plan, and you kind of just if, if this is a situation where you're like, Oh yeah, I could see where this came from, and I wish that I was not in this situation. Okay, well, you kind of have to accept that you are, and what can you do about it now, it's really, yeah,
 
<strong>Speaker 1 ** 45:58
what's the hardest lesson you've learned about leadership and being a leader, not just being an executive, but coaching people.
 
</strong>Ashley Rudolph ** 46:10
Yeah, and I get this all the time as a coach too. It's it's in me, but the lesson that I've learned is I don't have to know everything. That's
 
<strong>Michael Hingson ** 46:21
a hard lesson. To learn, isn't
 
</strong>Ashley Rudolph ** 46:25
it? It is, especially when you feel like as a leader, like people are relying on you, or you think they are, they're relying on you to know the answers or to know what to do next, or as a coach, they're relying on you to ask the right questions or to guide them in the right direction, right? And sometimes you just don't know, and that's okay, and it's also okay to say that. And I was just going to say that, yeah, yeah, exactly, exactly. It took me a long time to get comfortable with that, but now, now I am more comfortable with it, for sure. Do you feel like you struggled with that too? Or Yeah?
 
<strong>Speaker 1 ** 47:06
Well, I have, but I was blessed early on, when I was a student teacher in getting my secondary teaching credential, I was a student teacher in an algebra one class in high school, and one of the students came in one day, and he asked a question in the course of the day, and it should have been a question I knew the answer to, but I didn't. But when I when I realized I didn't, I also, and I guess this is my makeup, thought to myself, but I can't blow smoke about it, so I just said, you know, I don't know the answer, but I'm going to look it up and I will bring you the answer tomorrow. Is that okay? And he said, Yeah. And my master teacher after class cornered me, and he said, That was absolutely the best thing you could do, because if you try to psych out these kids and fake them out, they're going to see through you, and you're never going to get their trust. Yeah, and of course, he was absolutely right. So I did the right thing, but I also learned the value of doing the right thing. And Mr. Redman, my master teacher, certainly put it in perspective. And I think that's so important. We don't have to necessarily have all the right answers. And even if we do have the right answer, the question is, Is it our job to just say the right answer or try to guide people to get to the right answer?
 
</strong>Ashley Rudolph ** 48:41
Yeah, yeah, exactly. That's another leadership lesson, right? It's and it's so much more powerful when people do get to the answers themselves, yeah. And I think that kind of helps with them being less dependent on coming to you for the answers moving forward, right? If they're able to go on that path of discovery
 
<strong>Speaker 1 ** 49:04
well, and if they are able to do that and you encouraged it, they're going to sense it, and when they get the right answer, they're going to be as high as a kite, and they're going to come and tell you that they did it. So, yeah,
 
</strong>Ashley Rudolph ** 49:15
exactly. Yeah, yeah. What a good feeling.
 
<strong>Speaker 1 ** 49:19
Yeah, it is, what do you do? Or what are your thoughts about somebody who just comes to you and says, I'm stuck?
 
</strong>Ashley Rudolph ** 49:27
Ooh, that happens all the time. Michael, it happens all the time. And I'll tell you, there's two things. So if someone says I'm stuck, they either don't have the confidence to pursue the thing that they know they want to do, but they're just saying they're stuck, which is it is being stuck, right? If you can't take action, then you're stuck. But sometimes they frame that as I don't know where what I want to do or where I want to go, and then I ask. Couple of questions, and it's like, oh, well, you actually do know what you want to do and where you want to go. You just don't have the confidence yet to pursue that path. So part of the time, it's a confidence issue, or the other time, the thing that they're grappling with, or the other cases, what they're grappling with is, I haven't connected with like my values or the things that motivate me or my strengths even right? So maybe they're the ambitious person who was compelled to just chase the next level and the next level and the next level, but now they're asking, Is this really important to me, or do I really want this? As I spoke to another coach, and she ended up leaving what she thought was a dream job at Google, because every day she was kind of like, I still want to be here, and it wasn't her dream job, and she left to become a coach. So it's either one of those two things, most times, for the clients that I work with, and I ask a lot of questions, so I get to the answers, or I help them get to the answers by asking them the right questions. Yeah,
 
<strong>Speaker 1 ** 51:14
and that's the issue. And sometimes you may not know the right question right off the bat, but by the same token, you can search for it by asking other questions.
 
</strong>Ashley Rudolph ** 51:23
Exactly, exactly, exactly, yeah, yeah, that's it.
 
<strong>Speaker 1 ** 51:27
So what is, what is a transformation of a client that you experienced and kind of what really shifted, that changed everything to them, something that just really gave you chills, and was an AHA kind of thing. Yeah,
 
</strong>Ashley Rudolph ** 51:44
there are. There's so many one, okay, so one that I want to share is and basically the client went from, this isn't the job for me. I don't like the role I'm in. I don't think I can be successful, and I don't think my work is valued here. And I would say, over the course of eight months, she went from that to getting one of few perfect performance reviews in the company like it's a company that doesn't give a perfect performance review, right? So, right, going from that and being like, I need to find a new job. I've got to get out to I am excelling at this job, and it wasn't just anyone that gave her the perfect performance review. It was one of the co founders of the company. So like, top person is saying, Yeah, this is great. You're doing amazing work. There is value, and I think you're incredible. So in that transformation, the thing that she had to connect to, or reconnect to, was her values and understanding what are the things that she enjoys about her work and what are the things that she really didn't enjoy, and understanding the why behind that, and then the other two things for her, or developing her confidence, which sounds very fluffy, because it's like, How do you help someone do that? And I help people do that by helping them feel really good about their work product. So with her, with her, what we ended up doing was focusing on helping her prepare for some presentations. Me giving her feedback on her decks, or her talking to me about how she wanted to prepare for a meeting and the points that she wanted to make, and me helping her, you know, craft really compelling talking points, and having that feedback loop with me of being like, Okay, here's how the meeting went, and this was the feedback I got, and also being like, Oh, wow, the meeting went really well. And like feeling her confidence build over time by helping her get better at her work, and gradually over time, it just built to that amazing end point for her. But that's that's a transformation for me that will always stick out, because I just remember that first meeting and me just being like, okay, you know this, this might end up being a journey where we help her find a role that is better suited for her. And, you know, just kind of thinking about that, and it just didn't end up being that at all.
 
<strong>Speaker 1 ** 54:35
Well, the other thing that, in one way or another, probably plays into some of that is the people her bosses, the people who she worked for, probably sensed that something was going on, yeah, and she had to be honest enough to to deal with that. But as she progressed, they had to sense the improvement, and that. Had to help a lot.
 
</strong>Ashley Rudolph ** 55:01
Yes, for sure. And I think maybe there is confusion from her boss and in him thinking that she was ready to take on the work that he knew that she could take on, but she didn't quite feel ready yet. Yeah, so there was something she had to sort through, and she finally, not finally, that wasn't a lot of time at all, but she got there, and yeah, yeah.
 
<strong>Speaker 1 ** 55:26
And I'll bet they were better. I'll bet they were better communicators with each other by the time it was all said and done, too
 
</strong>Ashley Rudolph ** 55:31
Exactly, yes, yeah, yeah. They developed a shorthand, you know? And, yeah, yep.
 
<strong>Speaker 1 ** 55:39
So there are a lot of leaders who look great on paper, but when it really comes down to it, they just aren't really doing all that they ought to be doing. They feel restless or whatever. What's the real reason that they need to deal with to find momentum and move forward?
 
</strong>Ashley Rudolph ** 55:58
Yeah, so I'm going to take a I'm going to take a different approach to answering this question. And because of the people that I work with, again, they're high achievers. Yeah, right. And sometimes I see that what happens is maybe people have described them as restless, or people have said, Why aren't you happy? You have this amazing career, you should be happy. And I think, like that projection, they end up taking that on and feeling guilty about the fact that they want more. But at the core of it, when I talk to them or get to the level of, you know, Hey, what is happening here? What's causing this sense of restlessness? Surprisingly, the answer is, yeah, I have this great job or this great title, but I feel like I could be doing so much more. So it's an impact. It's an impact thing that is driving the people that I work with. So what we end up doing is trying to figure out, to some degree, like I have no control over what happens at work, so I don't want to pretend that I do, but if it is an impact question, then what we get to the core of is, okay, well, how do you increase your impact? And that's what I work with them on?
 
<strong>Speaker 1 ** 57:24
Well, here's a question. So I have been in sales for a long time, and of course, as far as I'm concerned, I still am being a public speaker. I sell more life and philosophy than anything else. But one thing a lot of people face is rejection. A lot that was redundant, but a lot of people face rejection. How do you get people to understand that rejection isn't a bad thing, and that it actually is a sign of success more often than not? And I agree with it. And you had given me this question, I think it's a great question and relevant to answer.
 
</strong>Ashley Rudolph ** 57:58
Yeah, so I just try to flip the thinking. So I make it less about the person rejecting you, or you receiving a rejection. And to me, if you get rejected, it's a signal that you try, and that's what we focus on, right? So if you're not getting rejected and you're in the same place that you were, it's probably an indication that you're not trying, or you're not taking big enough swings, or you're not pushing yourself. So, yeah, I just try to help my clients. You know, think about the fact that, hey, you got rejected because you tried and you put yourself out there, and that's great. And then the other thing I like to think about with rejection is really just like rejection is someone placing a bet, and if you know about bets, you know that they're not 100% right, and sometimes the person just decided they weren't going to place their bet on you. And it's not that you're not capable, or it's not that it wasn't a great idea, maybe it wasn't the right time, maybe whatever, you don't know what the why is, but it's just a bet, and someone could take a different bet, and it can be on you, or you can bet on yourself even, right? So once you start to think about rejection as just the choice that someone made on a day, and that person isn't all people, and they're certainly not representative of, you know, the person who could decide to take a chance on you and your idea or your initiative, then I think the rejection stings a lot less.
 
<strong>Speaker 1 ** 59:31
Yeah, one of the expressions I've heard regularly is the selling really begins. And I and I think whether it's selling a product or whatever you're doing, but the selling really begins when the objections begin or the rejection. Yeah, and I think there's, there's so much truth to that one of the things, one of the things that I used to do when I was selling products, is I would play a game with myself. Is this person. Going to give me a new objection or a new reason for rejection that I haven't heard before, and I always loved it when somebody came up with something that truly I hadn't heard before, and that was absolutely relevant to bring up, because then it's my job to go off and deal with that, but it was fun to put my own mindset in that sort of framework, because it's all about it's it's not me, unless I really am screwing up, it's other things. And no matter whether it's me screwing up or not, it's my job to figure out how to deal with whatever the other person has on their mind. Yeah, and when the new things come up, those are so much fun to deal with. And I even praised people, you know, I've never heard that one before. That's really good. Let's talk about it.
 
</strong>Ashley Rudolph ** 1:00:50
So great, yeah, yeah. They were probably like, oh, okay, wow. Well, yeah, let's talk about it, yeah.
 
<strong>Speaker 1 ** 1:01:00
But I didn't show fear, and didn't need to, because I I went into a learning mode. I want to learn what's on their mind and what's going on,
 
</strong>Ashley Rudolph ** 1:01:09
yeah, and that's what it's about. It's about understanding what's important to the other person, or understanding their concerns. And I think if you come at it like you did, from a place of really wanting to understand them and find common ground, then sometimes you can even shift the rejection right often.
 
<strong>Speaker 1 ** 1:01:27
If you do it right often you can. Yeah, you can. You can reverse it, because most rejections and objections are really based on perception and not necessarily reality
 
</strong>Ashley Rudolph ** 1:01:41
at all? Yes, exactly yes, yes, which is
 
<strong>Speaker 1 ** 1:01:45
important? Well, if you could go back and talk to a younger version of yourself, what moment would you choose and who? What would you say that they should learn? Oh,
 
</strong>Ashley Rudolph ** 1:01:54
this is so this is such a
 
<strong>Speaker 1 ** 1:01:57
great fun question. Yeah,
 
</strong>Ashley Rudolph ** 1:02:03
if I could go back, I would probably tell myself that you you don't necessarily have to run away to find the things that you're looking for in your career, right? And I think in life too. Sometimes you think, Oh, I just have to move to a different city, or I just have to buy a new outfit, or I just have to, I have to, I have to, I have to change this thing. And sometimes you just don't have to. Sometimes you can have a conversation about thing that you want or the thing that you're not getting. So if this is a boss right, talking about the thing that you want or that you're not getting, and coming up with a solution together, and I think for quite some time, I was too afraid to do that, and if I wasn't getting what I needed or what I wanted, I just thought the best thing to do was to find it elsewhere, and I would just go back and tell myself to ask for what I wanted first, and then get the information and then leave if I had to. But leaving doesn't have to be the default.
 
<strong>Speaker 1 ** 1:03:21
Yeah. Cool. Well, Ashley, this has been a lot of fun. We've been doing this an hour. Can you believe
 
</strong>Ashley Rudolph ** 1:03:29
it? We have, we have the time flew by. Fun. Yeah, I could have kept going.
 
<strong>Michael Hingson ** 1:03:36
Well, then we'll just have to do another one. Yeah,
 
</strong>Ashley Rudolph ** 1:03:39
we do. It, I will always come back. You are amazing. Michael,
 
<strong>Speaker 1 ** 1:03:43
well, this has been fun, and maybe one of the things that you could do to help spread the word about what you do and so on is do your own podcast.
 
</strong>Ashley Rudolph ** 1:03:50
Yes, something else to think about, yeah, yeah, that's a great idea. And then if I do then I will invite you on there. I'd
 
<strong>Speaker 1 ** 1:04:00
love it, I'll come absolutely well. I want to thank you again, and I want to thank all of you for listening and watching today. This has been very enjoyable and a lot of fun, and I appreciate you taking the time to be with us. I'd love to hear your thoughts. Please feel free to email me at Michael H i@accessibe.com so accessibi is spelled A, C, C, E, S, S i, B, E, so Michael M, I C H, A, E, L, H i@accessibe.com or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael hingson is m, I C H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love to hear from you, and certainly I hope that whenever you're listening or watching, give us a five star rating. We value your reviews, and we really want to know that we're doing good by you, so please give us good reviews, and if you have thoughts or things that you want us to know about, don't hesitate to reach out. It. And for all of you, and Ashley, including you, if you know of other people who ought to be guests on our podcast, it's so much fun to meet more people from those who have been on before. But for anyone, if you know someone who ought to be a guest, please let me know. Reach out, and we will honor your interest and we will bring them on, because I think everyone has, as I told Ashley earlier, stories to tell. So hope that you will do that and that we'll get to see you on our next episode. And again, Ashley, I just want to thank you for being here. This has been so much fun. All
 
</strong>Ashley Rudolph ** 1:05:37
right, thank you, Michael.
 
**Michael Hingson ** 1:05:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Coach For High-Achieving Leaders with Ashley Rudolph</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c0a32cc9-8e01-4b9b-98f5-3f481e2a8685.mp3?source=rss&amp;ext=asset.mp3" length="97585922" type="audio/mpeg" />
<itunes:episode>349</itunes:episode>
</item>
<item><title>Episode 348 – Unstoppable PTSD Survivor and Beyond with Kara Joubert</title>
<guid isPermaLink="false">https://pinecast.com/guid/8dd45118-de46-40aa-b85d-fef5932e1700</guid>
<pubDate>Fri, 27 Jun 2025 10:00:55 -0000</pubDate>

<itunes:duration>01:03:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a18f292f-e98f-4474-87cd-0ac405aaf036/UM348-Kara_Joubert-Coverart.jpg" />
<description><![CDATA[<p>Today, June 27, 2025 is national PTSD Day in the United States. It is a timely day to release this episode as you will see.
 
As a result of my appearance on a podcast I had the honor to meet Kara Joubert and invited her to be a guest here on Unstoppable Mindset. She accepted. Little did I know at the time how unstoppable she was and how much she has faced in life even only at the age of 21. Kara tells us that she loved to draw and was even somewhat compulsive about it. At the age of seven she was diagnosed as being on the Autism spectrum. She speculates that her intense interest in drawing came partly from autism. However, fear not. She still draws a lot to this day. What we learn near the end of our time with Kara is that her father was a graphic artist. So, drawing comes, I think, quite honestly.
 
While Kara does not go into much detail, she tells us she experienced a severe trauma as a child which led to her having Post Traumatic Stress Disorder. She did not receive a diagnosis of PTSD until she was seventeen when she began seeing a therapist. By the time her condition was identified she had to leave school and went into home schooling.
 
As we learn, Kara did well in her exams after home schooling and went onto University in England where she was raised. After her first year studying journalism and unofficially studying film making Kara was selected as one of three students to take a year abroad of learning in Brisbane Australia. We caught up with Kara to do our podcast during her time in Brisbane.
 
Already as a student Kara has written three short films and directed two of them. Quite the unstoppable mindset by any standard.
 
Kara willingly shares much about her life and discusses in depth a great deal about PTSD. I know you will find her comments insightful and relevant.
 
 
<strong>About the Guest:</strong>
 
At 21 years old, Kara Joubert is a keen advocate for the power of storytelling. Based in the UK, she is a journalist and filmmaker who has written three short films and directed two of them. Her academic journey has taken her to Australia, and her enthusiasm for filmmaking has led her to Hollywood film sets. 
 
Kara is drawn to the stories of others. She believes that everyone carries a “backstory” and values the strength it takes to overcome personal challenges. She thinks that a victory doesn’t have to be dramatic, rather, it’s any moment where someone chooses courage over comfort. Her own greatest victory has been learning to overcome anxiety. 
 
Throughout her life, Kara has faced significant mental health challenges. She developed post-traumatic stress disorder at a young age, which went undiagnosed until she was 17. Later, she was also diagnosed with obsessive-compulsive disorder and social anxiety disorder. Her teenage years were filled with fear and isolation, sometimes resulting in her being unable to leave the house.  
 
Today, Kara lives with a renewed sense of freedom. After undergoing cognitive behavioural therapy, she now embraces life with a confidence and courage her younger self never could have imagined. She is now a successful university student who has travelled far beyond her comfort zone, with the intention of sharing hope and her enthusiasm for filmmaking. 
Kara’s mission is to inspire others through journalism, filmmaking, and podcasting.</p>
<p><strong>Ways to connect with Kara:</strong>
 
Website: <a href="http://karajoubert.com" rel="nofollow">karajoubert.com</a>
On social media: kara joubert media
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hi everyone, and welcome to another episode of unstoppable mindset. Today, we get to have a conversation with a person who clearly, by any means and definition, is unstoppable in a lot of ways. Kara Juubert is 21 she says, so who's going to argue with that? And she has already written three films, directed to she's very much into film and journalism and other such things. She is from England, but she is now in Australia. She has faced major trauma and challenges in her life, and she has overcome them already, and I'm not going to say more until we get into a discussion about it, but we'll get there. So, Kara, I want to welcome you to unstoppable mindset. We're really glad you're
 
<strong>Kara Joubert ** 02:15
here. Thank you so happy to be here. Well,
 
</strong>Michael Hingson ** 02:19
it's our pleasure and our honor. So why don't you start by telling us a little bit about kind of the early car growing up. You know, you obviously were born somewhere and and all that sort of stuff. But tell us a little about the early Kara,
 
<strong>Kara Joubert ** 02:34
oh, the early days. Kara, season one. Kara, sure, you was in the beginning, yes, she was an interesting child, and I look back with a degree of fondness, she was quite a creative individual, and I enjoyed drawing obsessively and all things creative and expressive, even in my younger days, I was sort of brought up in around the London area, or I say London, which is more of a generalization, to be specific, which is a place not many have heard of. And within that space, I grew up in a loving family and had supportive parents. I've got two younger siblings as well. And yes, early days, Kara, she was someone who really loved her family. I still love my family, happy to say. And yeah, grew up in this supportive environment, but she had a few things to work through, as I'm sure what
 
</strong>Michael Hingson ** 03:43
we will get into. So when did you start? How old were you when you started drawing?
 
<strong>Kara Joubert ** 03:49
Oh, um, since I could pick up a pencil,
 
</strong>Michael Hingson ** 03:54
she could pick up a pencil. So pretty young, yeah,
 
<strong>Kara Joubert ** 03:57
very young. I can't, I can't give you the exact timestamp, but it was very early on, and it was very obsessive. And in part, the obsession here is what got me into my autism diagnosis. Funnily enough, it's not your standard obsession related to autism, but I was always occupied with drawing something somewhere, and in my very young days, that would have been the walls. Thankfully, my parents managed to move me to paper. And
 
</strong>Michael Hingson ** 04:33
yes, that's fair. So what did you draw?
 
<strong>Kara Joubert ** 04:37
What kind of pictures? Yeah, everything that I could see really, and I was a perfectionist from a very young age, and I'm sure there were several tantrums tied to the fact that I couldn't quite get something right. But yes, I thoroughly enjoyed drawing what I saw around. Me, and I would say, yes, with that obsessive mindset does definitely come a degree of perfectionism. And look, I love drawing to this day, certainly. And I wouldn't say I'm terrible at it, but it was something, yeah, that really, I think, liberated my younger self, because she did struggle that season one car with socializing and drawing was just this amazing escape.
 
</strong>Michael Hingson ** 05:25
Well, you had 19 or 20 years to practice drawing, so hopefully you would be pretty good.
 
<strong>Kara Joubert ** 05:32
Yeah, I should hope so have something to show for it.
 
</strong>Michael Hingson ** 05:36
So you kind of, to a degree, sort of hid behind or within your drawings, or around your drawings, and you let them kind of be your voice, definitely,
 
<strong>Kara Joubert ** 05:47
absolutely. And that did move on to writing further along the line, where poetry became a massive form of self expression. And at times that did get me into trouble, but again, it was that creative outlet that really does help, I think, someone understand their own feelings the world around them. There's a great joy in being able to do these things. So
 
</strong>Michael Hingson ** 06:19
what kind of trouble did it get you into or, how did it get you into trouble, just because you focused so much on it? Or,
 
<strong>Kara Joubert ** 06:27
um, well, there was, there's a specific example I'll give. When I was in secondary school, it wasn't a great time of my life, and the school itself was quite problematic. And I was told, you know, I need to create something for a showcase, which takes place, I think, every spring. And I was told I need to make a poem, because apparently I was reasonably good at that, and I did. But the thing is, I couldn't force any feelings of, I suppose, happiness or joy that I didn't feel because at the time, I was being bullied by both teachers and students, and I didn't have any friends and felt very isolated. So I created a poem, which is, you know, which discussed my feelings here, and I did throw a happy ending to that poem, because I think even then, I understood that there's always hope for a better day. So it was, however, the, I suppose, depiction of my negative feelings at the time, the fact that I was quite openly saying I don't fit in the school, and I feel unaccepted, in so many words that eventually I would say was a massive catalyst in getting me not kicked out of the school. Socially, kicked out of the school. I kicked myself out at a certain point because the teachers had said there was no hope I was going to need to be put into an special education stream. And my parents took me out. But part of the reason for them taking me out was this isolation, and the isolation did increase after I'd read this poem aloud. It was at that point where the community, I think, decided that I was and my family were not welcome.
 
</strong>Michael Hingson ** 08:28
How did your parents cope with all that?
 
<strong>Kara Joubert ** 08:31
My parents, they took it head on. And you know, I will say that Sure, there are two sides to every story here. And I don't know under what pressures the teachers were under, but certainly they did make life quite difficult, because it wasn't just me, it was my youngest siblings as well who were going into this school, and I think they tried to keep the peace for so long, but there was a point where they realized, actually, it would be better for all of us as a unit, as a family, to try other schools would go, you know, further outside of this community, and we couldn't get into the School, or I couldn't get into the school that I wanted, which led into homeschooling, so I was electively homeschooled.
 
</strong>Michael Hingson ** 09:30
Well, you talked a little bit about in our previous conversations and so on, the fact that you had some PTSD. What caused that?
 
<strong>Kara Joubert ** 09:41
So the PTSD was caused by a trauma in my youth. I was around 10 years old, and that led to, I suppose, even more anxiety than perhaps I'd felt in my younger days. And I was a very anxious kid from the onset. Yeah, but then this trauma occurred, which did involve the fear of dying. It involved a lot of things among that, and it was a lot for me to process. And I'll admit, it took a long time for me to be able to get to a point where I could say, All right, I need any therapy. And that was the best change I've ever made in my lifestyle. Was moving into therapy. But I think the PTSD did by the time I moved into therapy, it did have a negative impact in quite a few aspects of my life, and I think my schooling was one of them. Looking back, teachers saw someone who might have been a little distracted at times, who might have zoned out every once in a while, and seemed overall very anxious, and they could have read that as anti social. And I wanted to socialize. I really did. It's just there were things going on in my mind which I didn't realize as having such a strong hold over my life as it did.
 
</strong>Michael Hingson ** 11:13
And then the result was all that you were viewed as different,
 
<strong>Kara Joubert ** 11:19
yes, and the feeling of being different is something that stuck with me for I think, all of my life, even now, it's just when I was a child that was more of a negative thing, and in my teenagehood, I think every teenager feels different, but when I was a young kid, I can recall feeling with this autism like I'm living in a glass box, unsure of how to interact with people on the other side. And with the PTSD, that box felt like a cage. It was just an extra layer of fear put onto my I suppose, social anxiety, which made it even more difficult to connect.
 
</strong>Michael Hingson ** 12:00
So how did the PTSD manifest itself?
 
<strong>Kara Joubert ** 12:05
Right? So, PTSD has a lot of symptoms that can come with it, and it's different for every person. For me, this was a lot of nightmares. You know, it got to a point where I was actually afraid to fall asleep, but so tired that it was difficult to cope in any case. So nightmares was a big one, intrusive thoughts is another, and this accompanied a diagnosis of OCD. So with PTSD comes other sort of baggage, and that can be social anxiety, that can be OCD, a lot of people talk about this experience of reliving the trauma, or at least being in this overall sort of heightened sense of anxiety and fear, apprehension, I think is probably a good word, just being on edge, on the lower, I suppose, end of the spectrum, although dreadful though it is, and then on the higher end, feeling as though they are actually physically reliving whatever the trauma was that first occurred to them. And trauma can come through a variety of ways. I mean, one thing I would say to people about PTSD is never assume someone's trauma, because it can lead from physical abuse to emotional abuse, to sexual abuse, accidents, illness, and there are other things as well. You can get secondhand trauma from someone else, and that can develop PTSD as well. But in my case, yeah, it was a variety of symptoms, but the massive one, I would say, was extreme anxiety and fear.
 
</strong>Michael Hingson ** 13:55
What caused that?
 
<strong>Kara Joubert ** 13:57
What caused that? So PTSD is, and I can say this as someone who has,
 
</strong>Kara Joubert ** 14:06
and I believe being healed from PTSD, it no longer impacts me the way that it used to is it impacts the brain in very interesting ways. And once you start to look into the science of it and understand it, it makes sense. So within the brain, there are different sort of segments that deal with different aspects of life. And the part of the brain, the amygdala, I believe that deals with extreme, you know, fear, anxiety. It deals with sort of traumatic instances. It is perhaps not as I don't want to say developed. It takes these experiences and stores them, but it doesn't do much good for the timestamp. It doesn't understand. Of the fact that this has passed, it sort of holds on to this memory as if it's in the present, which is why you get these sort of reliving experiences as someone with PTSD, and why it can be quite difficult to move away from a trauma. Because in a sense, it feels like you're still reliving it.
 
<strong>Michael Hingson ** 15:20
Were you able to talk about it at all, like with your parents?
 
</strong>Kara Joubert ** 15:24
Yeah, absolutely. Um, I've already said, you know, had a very supportive family, and although they didn't quite understand it as I also didn't understand it. I mean, I was undiagnosed for a number of years. For a reason, they were always happy to support and offer hope, and it was that hope that I really had to cling on to for so many of my teenage years, because when you're stuck in that really dark place, it's difficult to fathom something that you can't see. Yeah, they took to the diagnosis very well. I think if anything, there was a sense of relief, because we understood what was going on at that point, and then it was a case of, okay, now, now we can work around this. And that's one thing that I think is so important when it comes to diagnosis, a diagnosis, is, is the start of something. There are cases where you can actually mitigate the effects of whatever that diagnosis is. And in such cases, it's great to be able to pursue that. You know, a diagnosis isn't the end. It's not a case of, I've got PTSD. Oh, well, I guess I'll live with that for the rest of my life. No, because there are ways to resolve this. There are ways to work through it.
 
<strong>Michael Hingson ** 16:50
So you mentioned earlier you were also diagnosed with autism. Did that contribute to all of the the PTSD and the obsessive compulsive behavior. Do you think I
 
</strong>Kara Joubert ** 17:03
think there might have been some crossover, and I don't know as to how much of an effect the autism had on my PTSD, because PTSD is born of a trauma response, and anyone can experience that and react adversely to it. It isn't dependent on autistic factors. I mean, I'm sure there is some research into this, and it'll be really interesting to look into, but I didn't, at least see it as a correlated sort of diagnosis, I think with OCD, though, there was definitely some crossover. And I do remember my therapist discussing this very briefly, that there is, you know, when you when you have one diagnosis, sometimes you get a few in there as well. And the full reaction was the OCD, social anxiety disorder and autism. So I almost had the full alphabet for a while.
 
<strong>Michael Hingson ** 18:03
Yeah, definitely, in a lot of ways, definitely. So how old were you when the autism was diagnosed or discovered? For sure,
 
</strong>Kara Joubert ** 18:15
I was seven years old, and that diagnosis was difficult to get. My mom had to fight for it, because a child who draws isn't your standard example of someone who was autistic, right? It was probably more obvious in how I handle social interactions, which was I handle social interactions I did have the tools, didn't understand sort of the almost unwritten rules of socializing, where I'm sort of expected to just know how to socialize, how to interact, and I think younger me would have benefited from a how to guide. But yeah, that's probably evident.
 
<strong>Michael Hingson ** 19:01
Unfortunately, a lot of these things exist, and nobody's written the manuals for them. So what do you do?
 
</strong>Kara Joubert ** 19:09
Yep, that's it. Get an autism guide.
 
<strong>Michael Hingson ** 19:12
An autism guide. Well, maybe AI nowadays can help with that. Who knows? Movie maybe. But
 
</strong>Kara Joubert ** 19:19
AI's got a few things to say about you, and I can't say they're all accurate. It says your first guide dog was Hell,
 
<strong>Michael Hingson ** 19:25
yeah. Well, it doesn't always get things exactly right. Roselle was number five. Squire was number one. So you know, hopefully, though, over time, it learns and it will not exhibit trauma and it will not be autistic, but we'll see
 
</strong>Kara Joubert ** 19:44
we shall. We shall destroy us all. That's the other hope. Well, there's
 
<strong>Michael Hingson ** 19:50
that too. So how old were you when you were PTSD was actually diagnosed.
 
</strong>Kara Joubert ** 19:56
I was 17.
 
<strong>Michael Hingson ** 20:00
So that was a long time after the the autism. So how did you finally decide to go see a therapist or or go down that road? I
 
</strong>Kara Joubert ** 20:14
think it just got bad enough, and we know a therapist through a family friend. And you know, I was having all of these symptoms. And I think it was my mum who reached out on my behalf and said, Look, is this is this normal at all for someone in her position, to which the therapist replied, Yes, actually. And you know what that first confirmation that I am, I want to say normal. Let's not overuse the word, because, I think, considered, it's probably the incorrect term to use. At least the symptoms were persistent with someone who had gone through what I had. And, yeah, I mean, all in good time. I think there will be a time where I can explain the trauma in greater detail. But today, at least, it's just a case of, you know, this is PTSD. This is what it feels like. And this, I am living proof that there is light on the other end of the tunnel. Because for a long time, I knew what that dark place looked like, and being able to live free of that, you know, just on a day to day basis, I can't help but be completely overwhelmed with gratitude.
 
<strong>Michael Hingson ** 21:44
So I think from what you've said, There was a time when you really felt that you were different from the people around you. When was that? At what point did you feel that way?
 
</strong>Kara Joubert ** 21:57
I do think this would have been i I can, I can recall two separate times. The first would have been when I was much younger, and I felt like I was living in that glass box. I didn't know how to cross the bridge. And it did feel like there was this barrier between myself and other people and that social, I suppose anxiety I knew was not normal, and I didn't feel as though, I suppose, had the tools. I didn't know how to use them, I think even if I was given them, and I for that reason, I did have to be taken out of school, because my anxiety got to a point where it was just completely overwhelming. And in my teenage years, I think it was probably standing among peers, seeing all these people interact, and I'm thinking, why aren't they afraid? Is there something so inherently different about me, that I'm constantly living in this state of fear.
 
<strong>Michael Hingson ** 23:08
Yeah, but at some point you realize that while there was a difference and it wasn't normal, you must have figured out that's something that you can address and hopefully resolve, I assume,
 
</strong>Kara Joubert ** 23:27
yeah, and it was that hope that carried me through. I would say I am a Christian, and within sort of the Christian sphere, you hear a lot about God's good plans, and although I didn't see it at the time, I had to put hope and faith that one day things were going to get better. I don't know where I would have been otherwise
 
<strong>Michael Hingson ** 23:57
So, but you must have at least also assume that things would get better, that that is, in part, comes from your faith, of course,
 
</strong>Kara Joubert ** 24:07
yeah, absolutely. And I didn't know when that was going to be, and I didn't know what that was going to look like. It looks a lot better than I thought it was going to be. And I'm happy to say that as far as fearing, anxiety is concerned, it's very rare I'd feel either these days that's I mean, people define miracles in all sorts of ways, but considering where I was, I do consider that a miracle.
 
<strong>Michael Hingson ** 24:42
Well, when you were diagnosed and so on, how did the people around you react? Or did you tell them? Or other than, obviously you your family knew, Did did you use that information to help you with others? Or how did all that go?
 
</strong>Kara Joubert ** 24:59
Yeah, I. Um, so I, I didn't have many friends in my teenage years, so there wasn't that many people to tell, to be honest. But certainly, as I have grown older and been able to be surrounded by more human beings and socialize with them and interact with them, I'm actually finding that this is this is a really beneficial experience two way, because I'm able to have the joy of interacting with others, and in certain cases, I will share the PTSD and the you know, corresponding perhaps experience with trauma, which had elements of both a fear of fear of dying and sexual trauma as well. So a lot of people undergo, unfortunately, these sorts of things at some point in their life. The current stat in the UK is one in 13 children have PTSD, and one in 10 adults will at some point experience PTSD. That is quite a high portion of the population. So, yeah. I mean, I have, yeah, absolutely. And it's something that I do wish people would talk about more because you get perhaps more attractive diagnoses. PTSD isn't one of them. It's quite ugly from at least that point of view. But look, I'm a firm believer in the potential that a human being has to overcome their trauma and to be liberated from the past. So I will share my experience with some people. It tends to be select audiences, because I understand that it's quite difficult for some people to hear and I look I always want to approach it with a point of view of uplifting someone in and imparting hope and support, because hope is good and all. But sometimes support is just as important, and being able to tell people to get help, find help, find therapeutic help, is very important,
 
<strong>Michael Hingson ** 27:24
since you come from a background of faith, which I think is extremely important. But can you absolutely really cure PTSD? Or is it something that will always be there, or because you have faith in the knowledge that you do, you can truly say I've cured it.
 
</strong>Kara Joubert ** 27:44
Well, I will say this, the faith kept me hoping for a good future. Therapy gave me the healing, and then to go full circle, faith also gave me peace. Closer to the end, it's as far as time loose ends, emotionally speaking and in therapy, you're taught to deal with the trauma as it is currently known, or at least I was, through a cognitive behavioral therapy, which is sort of a talking based therapy. And there are some triggers that might come through every once in a while, but it is completely possible to be healed, to be cured from PTSD, and this is generally through therapy,
 
<strong>Michael Hingson ** 28:32
as it was for me, right? And it's ultimately, although through therapy, it's a growth issue, and you've obviously grown a lot to be able to deal with this.
 
</strong>Kara Joubert ** 28:45
Yeah, absolutely. And I will say one thing about people with or who have overcome PTSD that I have seen is they have, I suppose, automatically been put through quite a lot, but then the growth journey is something that you know gives that person quite a lot more courage, perhaps, than someone else in their ears, just based on experience and life experience. I will say to people you know, it wasn't the trauma that made me strong, it was, it was the healing afterwards, because former itself can be pretty dire, but then on the other end of that, I'm able to take this experience and help others who have experienced something similar, and also go through life on a day to day basis, perhaps more aware of the hidden battles that people face, and that degree of empathy is quite important, I think, for someone of my position, who it loves to write, who loves to make films, it's all about telling the human story, and sometimes that means. Going down a layer or two,
 
<strong>Michael Hingson ** 30:04
yeah, well, but I think the ultimate thing is that you did it. You chose to do it however it happened. You eventually gave thought to this isn't the way it really should be looking at everyone else and you made a decision to find a way to go forward.
 
</strong>Kara Joubert ** 30:26
Yeah, absolutely. I mean, humans are amazing creatures at adapting, but I think sometimes that can be to our own detriment, where we adapt to what is a bad situation, and we live with that, thinking this is the norm. This is the standard that we've got to endure when actually, if things aren't good, it's well worth looking into a better future, a better alternative. Because, look, you can view this from a faith based point of view, or you can view this from a more therapeutic science back point of view, I think everyone is capable of healing with the right tools, and that's worth investing,
 
<strong>Michael Hingson ** 31:13
yeah, well, and the reality is that it should probably be some of both, because they're, they are, in a sense, related. The science is great, but ultimately you have to have the conviction. And as you point out, you you have it from faith, and there's, there's a lot of value in that, but ultimately it comes from the fact that you had the conviction that you could deal with it. And I think however you were brought to that place, and however you actually worked to make it happen, you ultimately are the one that made it happen
 
</strong>Kara Joubert ** 31:54
that's very well put. No, I appreciate that. Yeah, it's been quite an experience, but I know that it's one that has the potential to show others exactly that, that through hope, through therapy, no one is broken beyond repair. That's my belief, at least
 
<strong>Michael Hingson ** 32:24
well, so I assume you are not in therapy today.
 
</strong>Kara Joubert ** 32:29
No, I am not. Sometimes I'll catch up with my therapist, though he is such a decent guy and therapists, they're there to help you out. So automatically, I think they're quite invested, shall we say, in your life story. So I will occasionally catch up with him, but not necessarily, because I absolutely have to. Every once in a while, I might book a session, just because I say this to everyone I meet. I think everyone needs therapy to an extent, and it's good to check in every once in a while. But as far as necessity is concerned, no, I tend to be pretty okay these days.
 
<strong>Michael Hingson ** 33:11
Well, there you go. So what is your life like today?
 
</strong>Kara Joubert ** 33:15
Oh, today it is, can I say it's incredible, is that, all right, sure,
 
<strong>Kara Joubert ** 33:23
you get people, you ask them how they're going, they say, not bad. You know what? It's more than not bad. It's actually pretty good on this end. And I am, as you've said, I'm in Australia. I'm actually studying abroad, which is something I would never have imagined being able to do previously, as someone who was terrified to leave her house. And yeah, I've just finished my studies for my second year, and it's been a wonderful year, which has included a few lovely surprises along the way. So yeah, things are going pretty well.
 
</strong>Michael Hingson ** 33:55
Well is, is this the time to say that we're having this conversation. And for you down in Brisbane, it's 604, in the morning. So Good on you for being awake early. I mean, I know the feeling well,
 
<strong>Kara Joubert ** 34:12
Ah, man, it's all good. It's all good. I was saying to you before the podcast. Are no better reason to wake up bright and breezy than to be on your podcast here today,
 
</strong>Michael Hingson ** 34:21
listen to her spokes well. Thank you. Well, I, I get up early. My wife passed away in November of 2022, I was the morning person. She was more of an evening person. And we, we had a we worked all that out. So we, we all did well. But since she passed, and I do tend to do a lot of work with people on the East Coast looking for speaking engagements and so on. I get up at 430 in the morning, and I'm slow at it, at deliberately slow at getting up and getting dressed, feeding the dog, Alan. And feeding our kitty. Stitch, my kitty now stitch, and then I eat breakfast. So I spend a couple of hours doing all that. And it's neat not to have to rush, but it is nice to be up and look at the morning. And so when I open the door and let Alamo go outside, by that time, usually, at least in the summer, in the late spring, and in the fall, the autumn, the birds are chirping. So I'll go, Hi birds. What's going on, you know? And it's fun to do that sort of thing.
 
<strong>Kara Joubert ** 35:32
Yeah, it's nice to be up before the world is awake. I will say that I'm not normally a morning person, but I'm considering converting because this is actually lovely and quiet. It feels quite peaceful. I mean, yeah, the birds are Troy, but I will say this, Michael, I think the Australian birds sound quite different to your birds, because I'm sure saying, I don't think it's good morning. Well, that
 
</strong>Michael Hingson ** 35:57
or maybe we're doing something and you're disturbing us, but it's still still good to talk to them and tell them hello. No, they respond to that. I had a job working for a company once where I was the first into the office, and it was all selling to the east coast from the West Coast, so I got up at like four in the morning. And for six months, my wife Karen had to drive me 45 miles because we hadn't moved down to it yet, 45 miles to go from home to where I worked, to be there at six. And then she came back up and she did that, and it was great because we also read a lot of audio books as we were going down the freeway. That was relatively empty. But yeah, it is nice to be up in the morning, and that is what I tend to do, and I enjoy it. It's it's fun to be up playing with the puppy dog and and, and the kitty as well. But, you know, it's just part of what makes the day a good day. And they, they're definitely part of what brighten up my day. I have to say,
 
<strong>Kara Joubert ** 37:10
that's fantastic. How do they brighten up each other's day? A cat and a dog? Do they get along pretty
 
</strong>Michael Hingson ** 37:15
well. They get along well, but they, I don't know that they brighten each other's day. Other than that. They know each other exists, and they're happy about that. They rub noses occasionally. They talk to each other, okay, all right, I would never want a guide dog that had any animosity toward a cat, and I've always said that whenever I've had to to deal with getting a new guide dog album is going to be around for quite a while yet, but I've always said I do not want an animal that hasn't been raised around a cat. They have to do that because I just don't want to deal with that. I've seen some guide dogs that were absolute cat haters, and I would never want that.
 
<strong>Kara Joubert ** 37:57
No, of course. So to all animals, and also, I can imagine, from a practical point of view, he taking Alamo on a walk, and Alamo sees a cat and bolts off. That's going to be very inconvenient for all parties concerned.
 
</strong>Michael Hingson ** 38:11
Well, he could try to bolt off, he wouldn't succeed, but he but he doesn't, so it's okay. My fourth guide dog, Lenny, loved to chase rabbits and not to hurt them, but they're different. She wants to play with them. And you know, so this, it's cute. Well, so you You've talked a lot about having PTSD and so on, but what are some misconceptions that people typically have? You've talked about it being crazy and about it being misunderstood. Tell us a little bit more about how to understand and what, what are the misconceptions, and how do we deal with that?
 
<strong>Kara Joubert ** 38:48
Of course. So most of the times we see PTSD betrayed, it's on the television, and really only see two symptoms, at least from my viewing, which are flashbacks and nightmares. But PTSD can look different for different people. And although, yes, these are symptoms, and they are quite common symptoms, there are plenty of others. So anger, depression, anxiety, intrusive thoughts, OCD, these are all symptomatic of PTSD or an unresolved trauma. So I would recommend people doing some more research, perhaps into PTSD if they are curious about the full list of symptoms, certainly. But yeah, another misconception, I would say, lies in the assumption over what that trauma was. I would say assumption is the enemy of wisdom and the food of ignorance. And people can get PTSD for a variety of reasons. We've talked a little bit about those. You can even sort of get it from knowing someone who's experienced a trauma.
 
</strong>Michael Hingson ** 39:56
And I like that. You know, assumption is. Say that again,
 
<strong>Kara Joubert ** 40:02
assumption is the enemy of wisdom and the food of ignorance,
 
</strong>Michael Hingson ** 40:07
enemy of wisdom and food of ignorance. Yeah, there you
 
<strong>Kara Joubert ** 40:11
go. I won't even copyright it. It's all yours.
 
</strong>Michael Hingson ** 40:17
That's okay, yeah,
 
<strong>Kara Joubert ** 40:18
okay. Well, that's good to hear. No. The other thing is, PTSD can go away. It's not a lifelong mental health condition, or at least it doesn't have to be. And people who have PTSD, I think there's more awareness of this now, but sometimes long standing prejudices can can linger. And people who have PTSD, I mean, it seems obvious to say, but they're not weak. They are traumatized, but this is just one part of their story, and it's a part that can, through therapy, through the right sort of support systems, be healed. All humans are complex, and I don't think anyone should be solely defined on their diagnosis, because a diagnosis isn't an identity. It's a part of the identity. But sometimes this is a part, and in the case of PTSD, it's a part that can be healed. The last thing is, you know, it affects a massive number of the population. We've spoken a bit about the statistics before. PTSD, UK says that one in 10 people are expected to experience PTSD in their lifetime. That's 10% which is pretty high for something that, in my mind, at least, isn't spoken about as often as other conditions, such as autism, such as ADHD, that tend to get a lot of the talking points spotlight that we see in media. So those are a few of the misconceptions. I would say,
 
</strong>Michael Hingson ** 41:59
when you meet or encounter someone, how do you know whether they're dealing with PTSD or not? Or is that something that people can tell and kind of the reason for asking that is one of the questions that basically comes up is, what are some good and bad ways to deal with someone who has PTSD? But how do you even know in the first place?
 
<strong>Kara Joubert ** 42:21
That's a good question. I think sometimes it can be a little more obvious. Again, I would avoid any assumptions. Even if someone has experienced something traumatic, it doesn't mean that they will automatically get PTSD. This doesn't affect everyone who's gone through a trauma. It does show through in some physical ways. In my experience, someone who is quite perhaps disconnected and among the more obvious symptoms, perhaps panic attacks, relating to triggers and these are some of the ways you can see someone who has PTSD, but generally, the only way you will truly know is if that person says, or you're a therapist and you're able to do a diagnosis, there's that duration, but that would be quite A challenge, I think, for any therapist to undertake So certainly it can show through, but I do think the only way you'll really be able to know is if a person discloses that information with you.
 
</strong>Michael Hingson ** 43:35
So if there are people listening to us today who have or think they have PTSD. What would you say to them?
 
<strong>Kara Joubert ** 43:45
I would say you are not broken beyond repair. And it's so easy to take blame upon yourself for the trauma that we carry, and it's easy to think that this is just a part of yourself that you you need to hold on to, as in, internalize in such a way that hopelessness can sometimes be, unfortunately, a part of that. But maybe you are. You know, going back to it's easy to take blame upon yourself, it's undeserved, because maybe you were at the wrong plane place at the wrong time, or you trusted someone and they betrayed that trust. But the power of hindsight comes only after, not during. Is one thing I will people with PTSD, and then was a time of survival. You know, you did what you could to the best of your abilities at the time, but now is the time for healing, and it can be scary opening up, but in doing so, particularly through therapy, you realize just how normal you are, no matter how different, how ice. Related sort of these thoughts and feelings our emotions are, I mean, to go back to my story, I genuinely felt like my head was imploding every single day, and the only time of peace I really got was between waking up that split second after waking up and realizing I had another day to get through. That was the only time where I truly felt at ease. And you know, going back to you are not broken beyond repair, the brain is amazing. And I would say to people with PTSD, yes, your brain is amazing, but it's been holding on to the survival mechanism, and if it's been causing you pain and fear, then I, you know, implore you to consider that there is hope, and despite the lies that our heads can sometimes tell you, are capable of healing with the right tools. Now, I would say, if the symptoms of PTSD feel relevant to people listening, or even if they suspect something is wrong, regardless of whether they can identify a trauma or not, because sometimes these things are really hidden in the back of our heads, I would suggest looking into therapy. Cognitive Behavioral Therapy did a world of good. For me. There are other forms of therapy, but for me, that was very effective, and although not everyone's healing journey is the same, I would recommend people to just get help. That is the bottom line. If I could summarize in two words, get help. And I say this as someone who got help and it has made a world of massive difference
 
</strong>Michael Hingson ** 46:40
in my life, how long were you in therapy?
 
<strong>Kara Joubert ** 46:43
Oh, good question. I would say, probably for about, let's see, for about two years. But then, as far as, like the actual PTSD is concerned, the most confronting part of therapy, because it isn't the most comfortable process tackling trauma, the more difficult parts of therapy probably lasted for about, I want to say, six months, but that was six months of improvement. That wasn't just six months of feeling nothing but sort of frustration and distress. No I saw in those six months, even within the first week, even I saw there was improvement, but yeah, as far as, like, the hardcore processing of the PTSD that probably lasted for about six months to a year, and then I still went to therapy for some time after that, but by that point, the symptoms had definitely diminished quite a bit.
 
</strong>Michael Hingson ** 47:49
Okay, well, if we're going to get real serious, so are you drawing still today?
 
<strong>Kara Joubert ** 47:55
Oh, that's most difficult question you've asked me on this. I still do. Yes, I I would show you a few of my drawings, but I think that would be a fruitless pursuit. Yes, well,
 
</strong>Michael Hingson ** 48:09
some people can see them on on YouTube. But what do you draw today?
 
<strong>Kara Joubert ** 48:13
Are you recording this visually as well for Okay, well, in that case, for the folks back home, but if
 
</strong>Michael Hingson ** 48:18
you're going to hold them up, you have to tell us what they are, for those of us who don't see them. Yeah,
 
<strong>Kara Joubert ** 48:22
see them, of course, of course. So I've definitely expanded my horizons since drawing. I also do watercolor and acrylic and oil anything sort of artsy I absolutely love. And I'm holding to the camera now, sort of a small, a, well, I say small, it's about an a Ford sized picture of a whale. But within that whale, I have drawn, not drawn, sorry, painted a watercolor galaxy. Oh, yeah.
 
</strong>Michael Hingson ** 49:01
So the whale. So the whale is the the border of the galaxy,
 
<strong>Kara Joubert ** 49:05
exactly, and it's surrounded by white so this is one of my cheat paintings, because it's quite easy to do, but yeah, I have drawn quite a few other things. My dad was a graphic sorry. My dad was a graphic designer, so I've I'm going to blame that side of the genetic pool for interest.
 
</strong>Michael Hingson ** 49:28
Or you can say you came by it quite honestly, which is fair,
 
<strong>Kara Joubert ** 49:34
maybe a combination of both.
 
</strong>Michael Hingson ** 49:35
So you, you decided, so you, went through homeschooling, and did you get a diploma like people normally do in school? Or how does all that work with homeschooling?
 
<strong>Kara Joubert ** 49:49
Yeah, so homeschooling is probably another thing that has a few misconceptions attached to it, but truth be told, everyone's approach is different. So, yes, you will still get the homeschooled family who, you know, focus mostly on things such as sewing and cooking and doing all that. I would, I would recommend people don't assume automatically, that's what homeschooling looks like. I've been given that assumption before, that oh, I'm homeschooled. That must mean I'm, like, really good at cooking I am, but not because of the homeschooling. I did sit my GCSEs, which I'm not sure what the equivalent is in America, but it's the exams you sit when you're around 16. And I did reasonably okay, I would say I also sat them a bit early because I could so as to get that out of the way. And then, as for my A levels, which is the next set of exams, I chose sociology, politics and law as my three subjects, and I did pretty okay in those as well. I got 2b and a C, which, you know, I can't, I can't scoff at that. I was very close to getting two A's and a B, and that's, that's something I've I've since let go, because now, starting university, I am pretty much an A student. So going back to the teachers who said I couldn't, ha, ha,
 
</strong>Michael Hingson ** 51:31
yeah, you should go visit your your former teachers, and say, Hey, check this out.
 
<strong>Kara Joubert ** 51:36
The school might the school's been shut down since then. So
 
</strong>Michael Hingson ** 51:40
um, there you go see So, yeah, good decisions,
 
<strong>Kara Joubert ** 51:44
more than that, but yeah,
 
</strong>Michael Hingson ** 51:48
well, so what are you studying in university?
 
<strong>Kara Joubert ** 51:51
Yes, so I'm studying, I'd say mostly two things, one officially and one unofficially. Officially, I'm studying journalism. That is what my degree, and that has been so much fun. I mean, it's through the journalism course that we actually first met, because you were a guest on Alex left hooks podcast, and that's when first introduced. So I and I was on that podcast because of my journalism studies, at least that's how I met Alex myself, and it's been such a fun experience of being able to speak with a variety of people. And from going going from someone's social anxiety to going to a place where I actually love speaking to people is another massive change, and the journalism degree has been great in sort of pushing me out of my comfort zone from that point of view. And now I love talking to people, as you might or may not have already gathered, and unofficially, I'm studying filmmaking. So, oh, I've got the journalism side of things, but then I will. I can't use the word sneak, because the lecturers, the film lecturers, know I'm there, but I will go to certain film lectures and screenwriting seminars. And through sort of this extracurricular pursuit, I've been able to make a few short films, which has been another incredible experience that I would never have seen coming to be honest,
 
</strong>Michael Hingson ** 53:27
in this country, we wouldn't call it sneak we would call it auditing, your auditing, which is probably a polite way of saying sneaking, but that's okay.
 
<strong>Kara Joubert ** 53:37
I'm like, Yeah, I'll need to apply that. I have been called an adopted film student by one of the lecturers.
 
</strong>Michael Hingson ** 53:44
Well, I could be adopted. That's okay.
 
<strong>Kara Joubert ** 53:47
There you go. It's still a loving family. I feel very to hear, yeah, very supportive environment. Fantastic.
 
</strong>Michael Hingson ** 53:55
Well, if you could go back and talk to the younger Cara, what would you say?
 
<strong>Kara Joubert ** 54:01
Oh, gosh, it's going to be even better than Okay, without summarizing it like without putting it too bluntly as to say, okay, chill. Yeah, I understood why a lot of the things going through my mind were quite overwhelming. And I think I need to give that kid some credit, because she definitely was put through a lot, and she did manage to get through on the other end. So I would say, yeah, it's going to be even better than okay, you're more capable than you realize, you're stronger than you realize,
 
</strong>Michael Hingson ** 54:35
which is, of course, something that we talk about on unstoppable mindset all the time, which is that people are more unstoppable than they think. They are. They underrate themselves, and it's so important that more people recognize that they can do more than they think, and they shouldn't sell themselves short. Yeah,
 
<strong>Kara Joubert ** 54:53
absolutely. And I would say there's sorry you go and
 
</strong>Michael Hingson ** 54:59
it happens all. Often that they sell themselves short.
 
<strong>Kara Joubert ** 55:04
No, absolutely. I mean, I was just about to say it's almost like there's a the word pandemic has been overused, and perhaps, you know, relates to some unfortunate events in 2019 2020 but I would say there is a bit of a pandemic of negativity, and I have seen it among my peers, where people do sell themselves, sell themselves short, yeah, and I think there is a lot of power in the way we talk over ourselves, and a lot of power in the way we talk about others. And I've heard it all too often that a situation is hopeless. As someone who's come from what could have been a hopeless situation, I renounced that statement quite a bit, because it's very rare. I would say that a situation is truly hopeless. And even when it is hopeless, there is still some good to be had in the future, and that is so worth holding on to.
 
</strong>Michael Hingson ** 56:10
What what caused you to decide to do some traveling and studying abroad? How did all that work?
 
<strong>Kara Joubert ** 56:17
Yeah. So as I said, I used to be someone who was very scared to even leave the house. How did I make the jump from that to here? Well, the therapy definitely helped, because my therapist was aware of my autistic side of things and was able to give me some techniques to be able to feel more comfortable, at ease around people outside of my, I want to say, comfort zones, and yeah, I was able to apply that. The opportunity came around quite unexpectedly. There was a talk that we had as a as a year group, the first year, I think, of journalism. And very early on, you had to decide whether or not you are going to apply, because there was a deadline. And at the time that I applied, I will admit I didn't feel 100% ready, but I was putting hope. I was putting faith in there would be a future in which I will be ready, because that's what I want. I want to be able to get out of my comfort zone. Because one thing I found is outside of the comfort zone, there are amazing opportunities, amazing things happen. So I applied, and I didn't hear back for a while, and then there were some interviews, and it was at the interview stage where I really had to, you know, fight for my position as someone who was going to study abroad. And I did. And I think for this particular setup in Australia, 30 students applied, and only three were accepted. Thankfully, I was one of those.
 
</strong>Michael Hingson ** 57:53
And so you're spending the winter in Australia.
 
<strong>Kara Joubert ** 57:57
Yeah, I am, which a lot of people might think isn't too bad, in consideration to the UK, perhaps not too too bad. But it is getting quite cold here. It can get cold in Australia, maybe not quite cold enough to snow. But there have been days where it's been 11 degrees Celsius, which is quite chilly,
 
</strong>Michael Hingson ** 58:17
which is quite chilly, yeah. Well, right now it's, I think, where I am, about 36 Celsius,
 
<strong>Kara Joubert ** 58:27
beautiful, degrees Celsius. We're not working in
 
</strong>Michael Hingson ** 58:30
Fahrenheit. Thank you, Celsius.
 
<strong>Kara Joubert ** 58:33
I appreciate that. My British Self does appreciate it.
 
</strong>Michael Hingson ** 58:38
Actually, it is actually it's about 38 Celsius outside right now. So toasty.
 
<strong>Kara Joubert ** 58:49
Yeah, I can imagine that's probably a little too toasty. Surely, are you planning to into the great outdoors? Are you staying safe inside?
 
</strong>Michael Hingson ** 58:58
I'm staying mostly inside. I'll go out with Alamo a little bit, but it's pretty warm out there, so I'll stay in here. Well, this has been really fun, and clearly you've been very unstoppable, and intend to stay that way, which is as good as it could possibly get. And we really appreciate it, and I really appreciate your time being here with us today. So I want to thank you for that, and I want to thank you all for listening. I hope that Cara has given you some really insightful and interesting things to think about and to go away and ponder. We hope that you enjoyed this episode. If you did, I'd love to hear from you. You can reach me. Michael, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, wherever you're listening or watching, please give us a five star review. We value your reviews very highly. Cara, if people want to reach out to you, is there a way to do that? Of.
 
<strong>Kara Joubert ** 1:00:00
Course, yeah, I would love to hear from people I am accessible through variety of ways. I've got my website, which is just my <a href="http://name.com" rel="nofollow">name.com</a>,
 
</strong>Michael Hingson ** 1:00:08
um, so that's spelled all that for me, K, A R A,
 
<strong>Kara Joubert ** 1:00:11
K A R, A, J, o, u, B, E R <a href="http://t.com" rel="nofollow">t.com</a>, and there people will find my project, and they'll also find a way to contact me and I am findable on social media as courage you bear media.
 
</strong>Michael Hingson ** 1:00:32
Cool now, with you being in journalism, when are you going to write a book?
 
<strong>Kara Joubert ** 1:00:38
That's a very good question. I really might not have a few things going on the side. Yeah, what's the space?
 
</strong>Michael Hingson ** 1:00:47
Well, I want to thank you again, and I really appreciate you all being here with us today. And if you know of anyone else who ought to be a guest on the podcast, and Cara you as well. Please introduce us. Send us an email. Michael H i@accessibe.com there are lots of podcast episodes. We hope that you'll find them. You can always find them on my website, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so love to hear from you, and both car and I would really appreciate anything that you have to say. And once more, car, I want to thank you for being here. This has been absolutely fun.
 
<strong>Kara Joubert ** 1:01:35
Thank you. I've had a completely fun time here myself. Thank you. It's been an absolute joy.
 
</strong>Michael Hingson ** 1:01:47
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable PTSD Survivor and Beyond with Kara Joubert</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8dd45118-de46-40aa-b85d-fef5932e1700.mp3?source=rss&amp;ext=asset.mp3" length="91927461" type="audio/mpeg" />
<itunes:episode>348</itunes:episode>
</item>
<item><title>Episode 347 – Unstoppable Smart Girl with Barbara Leigh</title>
<guid isPermaLink="false">https://pinecast.com/guid/62644a1a-51a8-4ceb-b76a-46a6fabe6569</guid>
<pubDate>Tue, 24 Jun 2025 10:00:00 -0000</pubDate>

<itunes:duration>01:05:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/18994f3a-40b8-4126-8747-2d65da207063/UM347-Barbara_Leigh-Coverart.jpg" />
<description><![CDATA[<p>The title fits, but not necessarily for the reasons you imagine. Barbara Leigh grew up in Wisconsin where she attended college and had a successful career. She tells us about her life and discusses getting married, having two children and over time watching her life choices basically and totally destroy her self esteem.
 
Barbara tells us how she, while growing up, was constantly described as a “smart girl”. She helped many figure out answers and learned along the way how to observe and research to learn whatever she needed to know. In 1995 when the internet was just coming into our sphere of experience, Barbara learned about it and created web pages and websites for the nonprofit for which she worked. Even with all the technical knowledge she amassed it took many years before she realized that even with all her smarts she was becoming a person who was being reshaped by a partner with his own low esteem and who constantly blamed her for everything that went wrong.
 
Eventually Barbara realized that something was wrong and began to look in ernest at her life and behavior. She realized that she had to make choices and regain her own self confidence and constructive view of herself. She changed her life and outlook and began growing again emotionally. Barbara tells us about her journey and even includes lessons she learned and wants to pass on to others.
 
In 2024 Barbara wrote and published her book, “Why Smart Girls Get Into Bad Relationships and How Not To Do It Again”. She is quick to point out that the book is not just for women. It is for anyone who may be facing a “bad relationship”. Barbara shares nine conclusions and thoughts from the book that illustrate why her writings can be so important for so many.
 
This episode is full of many great life lessons and observations. I do hope you not only enjoy it, but that you also gain some positive life choice ideas from it.
 
 
<strong>About the Guest:</strong>
 
Barbara Leigh grew up on a small dairy farm in Wisconsin and was considered in school to be a smart girl. She was not the type to get in trouble or make bad decisions. She was involved in lots of activities and did well in school.
 
She went off to Ripon College where she majored in Speech Communication and worked in the library. After graduation, she got a job in a library at a nonprofit. While working toward a Masters in Library and Information Science at UW-Milwaukee in 1995, she was taking an online searching class and was recruited to build a web site for her employer, being one of only a few employees that had even heard of the World Wide Web.
 
From there, Barbara built a career as a web developer and eventually moved to online learning and LMS integrations. In each career step she moved toward content, but eventually was directed back to the technical.
 
In the midst of all that, Barbara got married and had two children. She entered and contributed to bad relationships in her marriage, career and family until one day she decided to just stop. She has spent the last twenty years figuring out what it means to stop, how to continue living, and how to do it better. In 2024, she published a book, <em>Why Smart Girls Get Into Bad Relationships and How Not To Do It Again</em>, and in 2025, she took early retirement to get fully into content and do more writing. She currently writes the <em>Helpfulmess</em> blog which posts weekly.</p>
<p><strong>Ways to connect with Barbara:</strong>
 
Instagram: <a href="https://www.instagram.com/barbaraleighauthor/" rel="nofollow">https://www.instagram.com/barbaraleighauthor/</a>
Facebook: <a href="https://www.facebook.com/barbaraleighauthor" rel="nofollow">https://www.facebook.com/barbaraleighauthor</a>
Bluesky: <a href="https://bsky.app/profile/barbaraleighauthor.bsky.social" rel="nofollow">https://bsky.app/profile/barbaraleighauthor.bsky.social</a>
Website: <a href="https://www.barbaraleighauthor.com" rel="nofollow">https://www.barbaraleighauthor.com</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello, everyone, wherever you happen to be today, around the world or in space, whatever the case happens to be, we're all in space anyway, so I guess that counts for something. But I'm really glad that you are here, and we're really going to have, I think, an interesting conversation today, because we, we have a person who has written an interesting book, at least. I think it's an interesting book. The title of the book is, why do smart girls get into bad relationships, and how to and how not to do it again. I think that's an interesting title. Smart Girls, I gotta say, though, Barbara, who is our guest, Barbara Leigh, I don't know. I think they're more than smart girls that get into bad relationships or just do dumb things. I don't know. Why is it that most people do dumb things, but that's a different story, and probably not what we're really going to cover today. But anyway, I want to welcome you to unstoppable mindset, and we're glad you're
 
<strong>Barbara Leigh ** 02:19
here. Thank you. Thanks for having me. Appreciate
 
</strong>Michael Hingson ** 02:23
it. Yeah, well, it is probably true. Why do, why do so many people get into challenges? Ah, but we cope with what we have to right? Yes, we do. Well. Well, I'm glad you're here. Thanks for for being here and being on unstoppable mindset. Really looking forward to having a chance to really chat. Why don't we start? If we can by you telling us a little bit about kind of the early Barbara growing up and all that. Alright, well, I grew up. How's that for a great way to start.
 
<strong>Barbara Leigh ** 02:52
That's a great, great way to start. I grew up on a small dairy farm in Wisconsin. I had two brothers and a sister, mom and dad and, you know, cats and a dog and cows. I lived in a small community. Everybody knew each other. Nothing really exciting about my childhood. I was in 4h and I was in lots of activities in school. I did great in school, and I was wildly shy as a small child, but I managed to get comfortable enough with that by being a 4h officer and being in in leadership positions in the activities that I was in. I went to off to college in Ripon, and I been busy working on being me ever since,
 
</strong>Michael Hingson ** 03:56
well, so you, you, you don't sound like you're very shy today,
 
<strong>Barbara Leigh ** 04:06
like I said, I tried to get past that. I'm still wildly introverted, but I'm at least, you know, able to speak in public. That's a
 
</strong>Michael Hingson ** 04:15
start. Well, that's a good you know, I'm I've always been amazed, and I hear it so often that the top fear today is public speaking. And I've never really, I know it's me, but I've never understood why it is, because I've always been somewhat used to doing it, but I think that people approach public speaking oftentimes with kind of the wrong idea, because I find that if people fear it, what they're really saying is they're afraid of the audience and what the audience might do. But I find that audiences generally don't tend to really want to view a speaker as being bad. They want speaker. To succeed. So it's always been a puzzlement to be as to why people are afraid of public speaking.
 
<strong>Barbara Leigh ** 05:07
Yeah, that is true. I was a Speech Communication major in college, and had to take public speaking as a course, and we had a guy in there that was just shook. His whole body. Shook it when he started out, and he by the end of the course, he was the best speaker there. I think he just needed to practice doing it and find out it's not so bad.
 
</strong>Michael Hingson ** 05:34
Well, what did he do? What do you have any notion of what what really eliminated his fear?
 
<strong>Barbara Leigh ** 05:41
I think he just got better each time. I think it really was just just getting up in front of people and finding out, yeah, they aren't gonna do anything. They're trying to do the same thing as me. They're trying to learn public speaking, and they're fine.
 
</strong>Michael Hingson ** 05:56
That's cool. Well, I know when I was a program director at our campus radio station at UC Irvine, I wanted everyone to listen to their their own shows. So we we wanted them to record the shows which they wouldn't do. So the engineer and I arranged for that to get done, and we made people listen to their shows, take the cassettes home and listen to them. And as I think about it, I think that probably more often than not, some of these people were in radio because they didn't have to stand up in front of an audience, and they didn't think about being in front of an audience and speaking so much. And so they did what they did, but when they were compelled, if you will, to listen to themselves, they got better. And they got better because they then heard what everybody else is hearing, and they taught themselves that they could really do better than than they thought they were doing, and that they thought that they could do. And I think that really makes a lot of difference. And some of those people actually ended up going into broadcasting as a as a career,
 
<strong>Barbara Leigh ** 07:01
that's great. Yeah, it really is. It's just a matter of getting used to your own voice. I mean, some people just really got annoyed, I guess is the word at their own voice, and they were like, I don't sound like that. Well, you don't sound like yourself inside your head. Yeah,
 
</strong>Michael Hingson ** 07:27
yeah. I know that when I hear myself talk, I do know that I sound different than I think I sound. And so again, that's part of what I work on. When I listen to recorded speeches, and I listen to what I say and how I say it, because I know what audiences like when they hear a speaker, so it gives me something to work toward. And that's a good thing. Yeah. So it is kind of fun. So you went off to school, you were in high school and all that and and did what? What people do in high school, I assume,
 
<strong>Barbara Leigh ** 08:07
yep, lots of groups. I was in library club and let's see Spanish club and music, musical and choir and various things. Yeah, normal stuff, yeah,
 
</strong>Michael Hingson ** 08:23
yeah. I did some of that. I was in the science club, and there was a math club. Wasn't in too many clubs, but I was in those two and and had a lot of fun with that. So it's, it's a good thing. And then, of course, as many of us do, then you went on to college. Where did you go to college? Ripping College. I've never heard of that college,
 
<strong>Barbara Leigh ** 08:49
very small liberal arts college,
 
</strong>Michael Hingson ** 08:52
which is all the better I am. I'm a fan of smaller colleges. I read in the book David and Goliath, the guy who invented the tipping point, wrote this book, and he talks about the fact that if more people would go to small colleges, they would discover that they could actually be kind of a larger fish in a small pond, rather than being a fish that isn't necessarily as large a fish in a very large pond. So the value of people going to to places that are smaller adds a lot of value, and you do get a lot more attention. And that's why, one of the reasons I think I went to UC Irvine, we had 2200 excuse me, 2700 students when I went there. Now there are 32,000 freshmen. My gosh, I can't believe how large it is. No, it's University California, Irvine UCI, which they always say lovingly, really, truly means under construction indefinitely. They're always building new things on the college. So.
 
<strong>Barbara Leigh ** 10:01
Yeah, ripen is, is under 1000 students total. And
 
</strong>Michael Hingson ** 10:07
what did you major in? I knew all my professors. It
 
10:09
was great. And
 
<strong>Michael Hingson ** 10:10
that's, that's cool. And I did as well. I and I got to know some of them very well. Actually, a couple, one of them even came to my wedding when my wife and I got married. Some, seven or eight, well, eight years after I graduated, or, well, six years after I graduated, but he, we invited him, and he came to the wedding. So that was kind of cool. What did you major in
 
</strong>Barbara Leigh ** 10:33
speech communication with a religion minor? All right.
 
<strong>Michael Hingson ** 10:37
Wow, that's an interesting combination. Why? Why a religion minor with with that religion
 
</strong>Barbara Leigh ** 10:43
has always intrigued me. I guess it's I am interested in people, and religion has such a strong effect on people, and so I really just wanted to learn more about various religions and and how they work.
 
<strong>Michael Hingson ** 11:01
So what do you what do you think about religion and our world today, and how much of an effect it it has?
 
</strong>Barbara Leigh ** 11:11
It's probably very big question. Yes, yes, I have that's like, one of the ideas for one of my next books is to dig into that I'm I have several ideas of things I want to cover, and that's one of them. But, yeah, it just it floors me that there can be so much variation in people who seem to believe the same things.
 
<strong>Michael Hingson ** 11:44
Yeah, yeah. It is. It is fascinating. I I've said ever since escaping from the World Trade Center on September 11, that what happened, no matter what those terrorists say, was not a reflection on the whole world of Islam and the Muslim faith, those were thugs who decided that they wanted to try to make the world bend to their will, if you will, and and they they did a pretty good job for a little while, but it wasn't a religious war, because I think most Muslims are not that way. That's true, and we shouldn't demonize that religion as such, especially since we could always go back and talk about the crusades in, you know what, 1066, and so on. And if we want to talk about Christianity and what it did, yeah, the reality is, everybody tries to do things in the name of religion, and it just doesn't make sense at all. It doesn't. But people try to justify anyway, which is, which is truly unfortunate. Well, so what did you do after you got a degree?
 
</strong>Barbara Leigh ** 12:47
Oh, let's see. I went off to Well, I got married. There you go, after graduation, and moved to the town where my my husband was living, and we I started working at K Mart, and from there, I went to outlet mall. I was the retail store manager, and then I got my job at a nonprofit, and I've been at that nonprofit for 34 years, until I retired, just not too long ago.
 
<strong>Michael Hingson ** 13:24
Wow. What's the nonprofit? Or can you say
 
</strong>Barbara Leigh ** 13:28
it's the international foundation of employee benefit plans? Okay,
 
<strong>Michael Hingson ** 13:33
well, that sounds pretty useful. You were there a long time, huh? I was wow.
 
</strong>Barbara Leigh ** 13:39
I moved around to multiple departments, but I was able to keep growing later, so I stayed
 
<strong>Michael Hingson ** 13:46
so you you were there 34 years. Wow, that is a long time. What? What did you What did you learn about life being there for so long? Wow, I was out for a general question, yeah.
 
</strong>Barbara Leigh ** 14:06
Well, I learned, boy, so many things I have. The foundation is an Educational Association. So I learned the actual benefits. Part of it, I have a Certified Employee Benefit Specialist designation, but also I learned a lot about people and work environments and and getting along with people, and I learned a lot about technology when I started at the foundation the the World Wide Web was not public yet, and while I was there, I was going to graduate school at UW Milwaukee. I. For library and information science. And while I was doing that, I was taking a an online searching course. And my boss, well, I worked in the library, so my boss asked me if I would create a website for the foundation, because nobody else in the building really had even heard of the World Wide Web yet. Yeah. So I learned all about web development and programming and all of that, just because I happened to be the only one that
 
<strong>Michael Hingson ** 15:40
knew, and using tools like Netscape, remember Netscape? Oh, yes, absolutely,
 
</strong>Barbara Leigh ** 15:50
yeah, wow. So yeah, I learned a lot of that, and then from from the library, I went to it, and was in a web developer for many years, and then from it, I went to educational programs where I was working with our learning management system and the integration with with our association management system. So I was, I was doing integrations, basically and but the things that I learned in technology careers that have helped me thus far have been I was doing a lot of troubleshooting. So I would, you know, a lot of times, you know, if you're in technology, no garbage in, garbage out. So when I get to a problem, I say, you know, there's this, there's garbage coming out, or there's nothing coming out at all. And I work back word through the process to get to the source data. And learning that you finding the source data and making sure that the source data is correct is really important. So I learned about a lot about working my way through systems to find that and also making sure that the systems work. So that has helped me a lot in in my life, because when I got into the situation where I needed to write this book about I managed to work my way back to the source of of the problem. And so the the source of the problem was my beliefs about me, about relationships, about other people. And so it was really helpful for me to have that process already in place in my brain, that I could just work my way back to that and Okay, now I can start from better data.
 
<strong>Michael Hingson ** 18:13
Yeah, do you think that working a lot in technology and perhaps some of the other areas where you worked. Do you think that that taught you more about how to observe and look at things and better be able to analyze them and and remembering them? I just find that so often people don't observe things. And I think learning to observe is extremely important to do
 
</strong>Barbara Leigh ** 18:45
absolutely yes, yes, when that's that's like all of my career was observing and and like you said, analyzing, being able to put what I've observed into what I want to happen, or what I would I need to communicate with other people. I think a lot of my career was, was connecting the right people to the right either technology or the or the other people, or just get making those connections.
 
<strong>Michael Hingson ** 19:30
But you had to learn how to observe people and draw conclusions and get that information to make that happen.
 
</strong>Barbara Leigh ** 19:38
Oh yes. And, you know, it's a process, just in growing up and watching people in general. Like I said, you know, religion was, was my thing, because people fascinate me. So I I've always been a people watcher, not like, go sit at the mall and watch people, but, I mean, yeah. I just really try to understand where people are coming from. And I think once I was in a technology career, it was even more important, because a lot of times in those careers people don't expect the technology person to be able to do that, and for me, that was the most important part with understanding the people, understanding what they wanted, what they were actually saying was not exactly what they wanted, and to try to get it get to what they wanted, and then to work with the system to be able to get what they wanted to come out correctly.
 
<strong>Michael Hingson ** 20:53
How did you discover that? How did you discover that people weren't necessarily saying what they really wanted, or that somehow it wasn't being articulated on it. And I understand that's a really tricky sort of thing. I know in asking myself that I just kind of respond by saying, it's just something you gain from a lot of experience, but you have to think about it. But you know, what do you think
 
</strong>Barbara Leigh ** 21:21
exactly? It's trial and error. You keep having people ask you for one thing and then expecting something else, until you figure out that you know what that's really not what they want, and to get them to verbalize, okay, what is it you want coming out of this? Is it? It's tricky.
 
<strong>Michael Hingson ** 21:47
Yeah, yeah, it is and, and it is something where you got to be pretty careful about how you do it and, and to whom you you focus your attentions to make that happen. Or if you've got some people who are difficult to deal with, and again, I guess that that helps you stretch and grow and you learn how to even deal with those people a little bit better, so that they're comfortable in interacting with you.
 
</strong>Barbara Leigh ** 22:14
Yeah, absolutely. But a big part of my job is making people feel comfortable enough to talk to me and, you know, and a lot of times when I would get a project, I would go to the person that that's using, whatever it is, and ask them, okay, you know, where are you getting this data? What do you want it to look like? And, you know, and ask them deeper questions. And, and these are often the people who are, you know, low man on the totem pole, and don't ever get asked, but those are the people that I needed to get to to find out what you know, where things were coming from, to actually give them what was going to work for them.
 
<strong>Michael Hingson ** 23:10
And that's interesting. You're saying, like, the low person on the totem pole doesn't get asked, and they're the ones that would love to be asked to be able to offer their opinions, so that that opens up whole new opportunities when you convey that you're you're willing to listen, and of course, that also then deals with the whole issue of trust. Because if they tell you something and say, Well, I want this incompetence, and you have to keep it that way. Yes, absolutely, trust is, is such a fleeting thing today, even though it's all around us, everywhere we go And everywhere we look. I mean, we trust that the roofs on our houses aren't going to collapse while we're doing this interview, this well, this conversation, and we trust that the internet is going to continue to work. It might, we'll see. But, but we trust in so many ways, but yet, unfortunately, we also confront, or are confronted by situations that try to teach us not to trust and to be close to trust, which is too bad. Yeah, one of the things that, that, that I talk about, actually, in my latest book, live like a guide dog, is trust. I talk about the fact that, in general, the difference between a dog and a person is while dogs love unconditionally, and I think that's true, although they can be taught not to, obviously, but while dogs love unconditionally, they don't trust unconditionally. But the difference between a dog and a person is that dogs are much more open to trust because we have just learned, or we've drawn the conclusion that we can't trust people, and so we lose that skill of being open to trust and trust. Truly learning how to determine whether we can trust any individual or not, rather than just saying we're not going to trust
 
</strong>Barbara Leigh ** 25:07
Right, absolutely, yeah,
 
<strong>Michael Hingson ** 25:10
which is, you know, which is so unfortunate? Well, I'm sure you've, you've encountered that a lot.
 
</strong>Barbara Leigh ** 25:17
I have, indeed, and you know that's that was part of my process, was learning how to trust again. And that's a slow, slow, hard process.
 
<strong>Michael Hingson ** 25:31
What, what caused you to start to learn not to trust? What? What happened in your life?
 
</strong>Barbara Leigh ** 25:38
Okay? Well, I want to talk about it, but, well, I won't go into too deep a detail, but yeah, I I was in a relationship where, you know, I was with a very a person has low self esteem, and because of that, I would get told that things were my fault, or things were if I hadn't done this, or if anything That happened really was was somehow brought back to me and as a person with higher self esteem, I took that as my personal responsibility, rather than looking at it as no, that's really Your choice, not, not something that I could cause, and that just kept eroding away at my confidence, and it ended up with me having no self esteem whatsoever. Wow. And then we, you know, I hit a point where an event happened, and I, you know, my brain went, nope, I don't deserve that. And that's where the light switch flipped, and I was to, you know, then I started looking around and going, you know what? I didn't deserve that, either or that, and that was not about me. And so then I started to measure against that, and go, Okay, I can set up boundaries now, because this is behavior that I won't accept anymore. And I was able to start making boundaries, and I was able to start standing up for myself. And, you know, as as that process went on, I was able to, I guess, it was motivate myself just by connecting, reconnecting with that higher self esteem person that I had been earlier. And so I would, you know, it honestly took a very long time, because I was at nothing, and at that point, I made a conscious effort to be gentle with myself and to be patient with myself and to accept myself and so with those being kind to myself thoughts, that's how I was able to move forward. And like I said, moving forward started motivating me, and I was able to bring myself back up to a higher self confidence.
 
<strong>Michael Hingson ** 29:02
Did you get? Oh, go ahead. Oh,
 
</strong>Barbara Leigh ** 29:04
but yeah. The the trust being gone was a trust for not just the person I was in a relationship with, but for so many things around me because I didn't trust myself. I didn't trust what I was believing about myself.
 
<strong>Michael Hingson ** 29:28
Did you hate yourself?
 
</strong>Barbara Leigh ** 29:31
I would not say that. I would say I just didn't understand myself. I would like I said, when I got to the bottom, I was able to say, I don't deserve that, so I wouldn't say hated myself. Yeah,
 
<strong>Michael Hingson ** 29:48
that's why I asked the question, because that was my impression of what from what you were saying. It wasn't a hate or a dislike, it was a recognition of what should be and what. And then how to deal with it?
 
</strong>Barbara Leigh ** 30:02
Yep, I was, you know, because I got there and, you know, the light switch went on, and I was like, how did I get here? How did this even happen? You know, it just, I couldn't understand.
 
<strong>Michael Hingson ** 30:18
But as you, as you progressed and as you learned about yourself, and that, of course, was part of it, is that you were learning about yourself and bringing yourself back the person you had a relationship with you weren't able to to, I gather, make positive steps to get them to to be a lot better than they were.
 
</strong>Barbara Leigh ** 30:43
That was not my focus. My focus was no boundaries, so that they couldn't hurt me anymore,
 
<strong>Michael Hingson ** 30:52
right, right? It wasn't a matter of you're trying to heal them, but setting boundaries and it would have it would have been nice if they had recognized what was going on. But that was the difference, is that you recognized and they did not right.
 
</strong>Barbara Leigh ** 31:06
And honestly, once I got to a place where I was back to being who I felt like me, he was able to look at that and take some motivation from that, and he actually went and got help through therapy as well. So it actually turned out way better than than expected, but
 
<strong>Michael Hingson ** 31:41
yeah, so are you guys still married? Yes, we are. Well, there you go. Okay, and that was what I was curious about. So he he did. It wasn't you can't, you can't fix everything because people have to fix themselves. But he was able to recognize that which was, which is so cool,
 
</strong>Barbara Leigh ** 32:02
yeah, honestly, I moved out twice. So, I mean, like I said, I set boundaries, yeah, but we made it work. I mean, like, like I said, when I first made the change I did. I was not strong enough to move to be on my own. I just wasn't. And so, you know, I just tried to be as patient with myself as possible, and and I just kept, kept those boundaries and okay, you can't talk to me like that. That's just not going to work. And as I moved forward, he kind of came along with me
 
<strong>Michael Hingson ** 32:47
well, and it sounds like you're both the better for it today.
 
</strong>Barbara Leigh ** 32:54
Oh, absolutely, yes, we've come a long way. I wouldn't say we're perfect for sure, but
 
<strong>Michael Hingson ** 33:01
it's a it's a process. Yes, it is. So what does he do for work or for a living?
 
</strong>Barbara Leigh ** 33:08
He is a sales person for a home improvement company.
 
<strong>Michael Hingson ** 33:11
Ah, ah, Home Improvement. Tim, the tool man, Taylor, but that's another story. Oh, gosh. Well, that's pretty cool. And does he do well at selling?
 
</strong>Barbara Leigh ** 33:25
Yes, he does that. He had his own business for for many years, and so it just comes pretty naturally to him.
 
<strong>Michael Hingson ** 33:34
Well, at the same time, if you're going to be good at sales, you have to learn to observe and and not take things too personally sometimes as well. I learned a lot about sales when I was confronted by needing to go into sales or finding another job, and then I took a Dale Carnegie sales course, and one of my favorite observations about sales is that the best salespeople are really counselors. They're teachers. They guide you in and help you make the right decision, rather than just trying to force something on you, which doesn't mean that they're not trying to make $1 and sell products, but you can also find that your product might not be what somebody wants, and if you push them into buying it, that's going to cost to cost you in the end anyway,
 
</strong>Barbara Leigh ** 34:24
right? And that's why he makes a good salesman, because he was he, he did the work for for 15 years, and at at his own company, and then he went, moved to sales, and just because his body was wearing out, and for because he knows how the product works, how it goes on the house or whatever, he can explain that to the customer, and that makes it so much easier for them to understand, you know, why they need what they need, and how it works.
 
<strong>Michael Hingson ** 34:59
Yeah. Yeah, and I have found that the better sales people really do understand how the product works, and they take the time to keep up with things, because that's going to make them better at what they do. Yes. So now you have children. How many children?
 
</strong>Barbara Leigh ** 35:16
Two, girl and a boy, and how old are they? 29 and 25
 
<strong>Michael Hingson ** 35:23
oh, they're just kids.
 
35:24
They're just kids
 
</strong>Michael Hingson ** 35:28
and and I know if they've gone into sales just checking no okay,
 
<strong>Barbara Leigh ** 35:36
and have no interest in doing that, what do they do? My daughter works in customer service, and my son is Air National Guard
 
</strong>Michael Hingson ** 35:47
member. Oh, okay, so it's hopefully it sounds like both of them have some really decent self esteem. Yes, they they learned that along the way from the two of you, which is good, which is a positive thing, which is, which is pretty cool, yeah. So you have retired from being with a nonprofit. You said you were there for 34 years, and what caused you to retire
 
<strong>Barbara Leigh ** 36:17
writing this book, I was, I'm looking at writing more and, you know, doing marketing and doing all the things book has been a lot to do and work full time, yeah, so I decided to give, give it my all.
 
</strong>Michael Hingson ** 36:35
Did you self publish or does the publisher publish it? Okay, yeah, which makes even more of a marketing responsibility for you. Although I think publishers are pushing more for most authors to do more to market their own books, rather than the publishers helping as much as perhaps they could. But nevertheless, well, tell us about the book. Then tell us, if you would tell us about that.
 
<strong>Barbara Leigh ** 37:01
Oh, it's why smart girls get into bad relationships, and how not to do it again. I started out with, well, basically the book is for people who want better relationships, not just women, but I. I started out with a smart girl title, because that is something I identify with. I think of it as an identity, because a lot of books on relationships are books written from the perspective of therapists or the perspective of people who have been abused or some kind of trauma or have addictions or something like that, and that's not, that's not who I am. And so I was trying to give a voice to, you know, average people have these problems too. So the smart girl identity is more about, really, like in high school, people would you know, who didn't know me? Well, what time I yearbook? You're so smart. Or people at work, thank you for fixing that. You're so smart, right? And I believed that. And what I believed was that reasonable humans make reasonable choices, and that's not always true, and so when I wrote the book here, or actually when I when I hit the bottom and I started looking back, I was like, I don't know how I got here. So how did I get here? I went through the process. I figured out that my beliefs weren't quite right, and they sounded good, but when I actually put them to action. They really didn't work. So the book is my process of of getting from bottom of the barrel self esteem back up to high self esteem, and looking at those beliefs and rewriting them.
 
</strong>Michael Hingson ** 39:23
So, um, how so like some of your beliefs that that didn't work. For example,
 
<strong>Barbara Leigh ** 39:28
I will read you a few of them if you don't mind. Okay, so, so you get the idea of where, where this goes. So Belief number there's nine of them. Belief number one, I can trust myself became, I can trust myself when I am being honest with myself, because I was lying to myself quite a bit of the time. It turns out, number two, I am a good helpful person became, I am a good helpful person, but that is not where I find my. Value, and that kind of blew me out of the water when I figured that one out. Number three, I'm smart, but I can't appear smarter than my partner. And that's where the focus on women comes in. It's kind of looks at the social oppression of women and how that affects your beliefs. You know, if you believe that stuff so, number three, became, I am smart and I don't have to hide it. Number four, I must guard my relationship, not only from outside, but from inside to became, I must guard my own boundaries to maintain my mental health and stay true to me. Number five, it is important to keep things steady and stable became keeping things steady and stable doesn't allow me to grow. Fear blocks my growth. Embracing the uncomfortable for a time helps me become better. That one was a hard one to learn how bad number six, self care is indulgent and not a priority. Became, self care is a high priority if I don't care take care of me, I can't be good at caring for anyone else. Numbers seven, I have emotional muscle, and I can muscle through anything became I have emotional muscle and I can use it to pull out of negative thoughts. I don't need to deny my emotions or wallow in them. Just recognize them, feel them, and continue to move all the way through them, and this one kind of hits home for my daughter. My daughter was diagnosed with juvenile rheumatoid arthritis at the age of 20 months, and she used her emotional muscle to muscle through her pain, because she didn't want to see the reaction of people feeling sorry for her, and so she had a lot of of using that emotional muscle to just not show people her pain and and that has been something that we've had to work on for a long time.
 
</strong>Michael Hingson ** 42:33
What did she discover? What did she finally do?
 
<strong>Barbara Leigh ** 42:37
Well, it's been a process, but she's finally actually showing her pain. She because, like she's had a cyst that burst in it. It wrapped around some things, and she couldn't tell the doctor in charge that that she was having that much pain. She she didn't make it a 10 on the pain scale. So the doctor didn't think that she was that, that these complications had happened, because most people couldn't even walk with this pain, but she could, because she's super high pain tolerance. Yeah, and, you know, she learned that she doesn't need to hide her pain, which was, which was pretty life shaking for her, and she's learned that, you know, she can actually tell her doctors, yes, I'm, I'm actually having some pain, and I I really need to have you work on this or or give me medication for this, or whatever. But, yeah, she's she's really come a long way as far as being honest with herself and with other people. Yeah, let's see. Number eight, I can rely on my smartness to figure it out became I can rely on my smartness and problem solving ability. But life isn't always logical. Sometimes I'm starting starting from a faulty belief I don't have to be perfect. It's okay to ask for help when I don't understand and get stuck. And that one it, it seems very obvious, but that one was really ingrained and kept coming up in different ways. Number nine, partial is enough, I can and should fill in. The rest became I am a whole person with my own thoughts, emotions, talents, hopes, dreams and goals. So if I want to be in a relationship, my significant other should see me as a whole person and should be a whole person themselves.
 
</strong>Michael Hingson ** 45:10
Wow, some pretty deep concepts, needless to say, Yeah, but by the same but by the same token, you were willing to step back and observe and think about yourself, so you were able to to create these conclusions and make these changes, which is what it's really all about?
 
<strong>Barbara Leigh ** 45:36
Yeah, I think that's what's different about my book, is that it's not written by a therapist or somebody who's at the other side. It's somebody who's actually in it, um, digging through it and and feeling it and it makes the, you know, it. I pulled apart the process and was, you know, you have to hit all of the things that the you know, the mental, emotional, physical, spiritual, social, all, all of the things to hold those beliefs out of all of the different places in your life where they stuck.
 
</strong>Michael Hingson ** 46:23
You think that people really have to, how do I say this? Go to the bottom or hit rock bottom before they can really start to learn?
 
<strong>Barbara Leigh ** 46:33
I hope not.
 
</strong>Michael Hingson ** 46:38
You did and I but I hear it a lot you really don't know until you hit rock bottom. And I'm not sure I totally buy that. It really depends on what you're able to learn and what you're able what conclusions you're able to draw. But a lot of times hitting rock bottom, if you will, maybe emotionally at least, brings people to where they need to be. But I am with you. I hope that it isn't always that way, and it doesn't need to always be that way,
 
<strong>Barbara Leigh ** 47:06
right? I think there's, there's different rock bottoms, you know? It's I got to the point where I needed to learn, and I learned, and that may not be what you and I would view as rock bottom to someone else, you know, but it's, you know, I finally, I finally flip the switch. And that's, you know, somebody else may have a switch at a different level than
 
</strong>Michael Hingson ** 47:40
or they may not see that there's a switch to flip which is, which is all about choice, yep. So what got you started down the road of writing the book?
 
<strong>Barbara Leigh ** 47:54
To be honest, I never thought I would write a book that was never, you know, a big goal in life for me, and I think it's totally a God thing, because I was, you know, my my daughter's been telling me, you need to write a book. You need to write a book for, you know, years. And I was like, yeah, yeah, sure, no product. And then all of a sudden it was time to write the book. And I was like, I don't know why it's time to write the book, but it's time to write the book. And honestly, it it flowed. I mean, I had all these great ideas for a book, and they went poof out the window when I wanted to start writing. I I just kind of sketched out an outline that was terrible, and showed it to a few people, and they're like, sure, you go. And I threw it away and just started writing. And once I started writing, it, it flowed. It actually just came out. And once I was in it a little, you know, a few chapters in, then I was able to organize it and figure out what I wanted to say and make an outline. But I couldn't do any of that until I just started writing. So I don't know, it was odd. And then I gave it to my son. I gave, like, the first two, two chapters, probably, to my son, and he read it, and he pushed it back over the table at me, and said big words. And I was like, okay, so I took it and I took out all the big words, and I made it more conversational. And now everybody who who has read it and and talk to me is like, you know, it just feels like a conversation with a good friend over a cup of
 
</strong>Michael Hingson ** 49:57
coffee. There you go for
 
<strong>Barbara Leigh ** 49:59
a glass of. Wine. So that's where it
 
</strong>Michael Hingson ** 50:03
got, yeah, it's, it's about not preaching, but presenting and teaching in a in a non confrontive way, which is what it's really about, which is what sales is about, Yeah, but that was very observant on his part to say that, yeah,
 
<strong>Barbara Leigh ** 50:24
you made it so much better.
 
</strong>Michael Hingson ** 50:28
When I wrote thunder dog, my first book I was I wrote it with someone. We collaborated. I had worked on it for a long time, or at least worked on ideas. And then Susie Flory called one day and she wanted, she was writing her own book, and she said, Tell me your story. And after I did, she said, You should write your own book, and I'll help you do it. And she did, one of the things that we had was that the book is about being in the World Trade Center, but it's also a lot about my life. And when we got it to the editor, because her agent, who became my agent, Chip McGregor, was able to sell it to Thomas Nelson publishing, which is now part of HarperCollins. But the editor said, My problem with this book is the transitions. And kind of said, well, what do you mean? He said, Well, you talk at the beginning of each chapter about an event on September 11, and then you you go back in your life, but you don't transition between the two. And then when you come back, you don't transition. And I get lost. And when he described that, it just immediately clicked what he was saying. And I actually then spent a weekend putting transitions in every chapter at the right places. And when he read that, he said, this is perfect. This is exactly what I was talking about. And when one of the major reviewers of the book, Kirkus, which reviews books for publishers and libraries and so on, when they reviewed it, they said one of the most powerful parts about it were the transitions. And so I appreciate what your son said, because sometimes the unexpected thing that someone says is what sends you down a road to make it a much better thought process and a much better book or a much better whatever than it would have been otherwise.
 
<strong>Barbara Leigh ** 52:22
Yeah, absolutely. I had a friend from college read it from an author perspective. So she's, she's written five books, and she gave me just, you know, really, she wrote fiction books so they weren't the same, but she gave me just really good authoring advice. As far as you know, you were used this word too many times, you know, things like that. And that was really, really helpful too to just, oh, okay, I get it. That would make it much more smooth. And you know, that was really helpful for me too, and it's just just to get feedback in any capacity is so helpful, I think,
 
</strong>Michael Hingson ** 53:12
well, and all of those comments that people give you help teach you how to write better. Yeah, absolutely. How has writing the book changed your perspective?
 
<strong>Barbara Leigh ** 53:24
Wow. Well, first thing, I had no idea about writing books or publishing or marketing or any of that, so that's been a whole big learning curve. But as far as you know, even even writing through the book helped teach me some things about the process as well. Just as far as relationships go, and talking through it with I had about a dozen people reading it at chapter by chapter as I got them done and and having getting that feedback from them, as far as you know, how it how it affected them, and it was really just so, I guess, helpful for me to learn what other people were were thinking when they're reading it. Because, you know, some of the things had never occurred to me, some of the things were for from friends who had been through some kind of childhood trauma. And I was kind of looking at, okay, I get what you're saying, and I think this that what you're telling me is you. This part is coming from your childhood trauma, but this other part is definitely something that I could add to my book, and I didn't want to make my book about trauma, because it really in my mind, was for the person that was just an average person, living an average life, having average relationship. However, my friends who have had childhood trauma have actually been the most affected by my book, which I find fascinating.
 
</strong>Michael Hingson ** 55:42
That's that's interesting, but it does make sense, because clearly you're trying to help people be more open about themselves, to themselves. And the people that that do that are the people that have been in situations where maybe they haven't, and they maybe intellectually realize that they need to grow and change, but they hadn't totally emotionally adopted that stance, and so you help them with that, which is cool.
 
<strong>Barbara Leigh ** 56:11
Yep, that's something I was expecting for sure.
 
</strong>Michael Hingson ** 56:15
No, understand. Now you have a blog also right, called helpfulness. Why is why is it called helpfulness? And what is it about?
 
<strong>Barbara Leigh ** 56:24
It is called helpful mess because when I was writing this book, I was writing about helpfulness and how that kind of steered me in the wrong direction, because that's where I was finding my value, and I had a typo that made it helpful. Mess, mess. Yeah, I said related to that mess. Yeah, it's like, that messy part. That's me. I So related to that that I ground onto that word. I was like, Okay, this word is mine,
 
</strong>Michael Hingson ** 56:56
well, and it really goes right along with the book and everything we've talked about today. Needless to say, Have you thought about doing things like starting a coaching program? Or do you do any of that?
 
<strong>Barbara Leigh ** 57:12
I do not. My daughter is, she is a life coach, and she has started a holistic nutrition program. So she's kind of doing that, that thing and, and I've never really been interested in doing that kind of thing. So I like you go. I will help you.
 
</strong>Michael Hingson ** 57:33
Okay, well, that's fair. I think we, we all do what we we feel we're best at, and it may come to the time where you'll suddenly discover that you're really better at it than you think, and that you could, you could coach people, or maybe not, but that's really something to look at.
 
<strong>Barbara Leigh ** 57:55
Yeah, I do want to focus on my writing for a while, but you know, when she's done with her program, maybe we'll get something
 
</strong>Michael Hingson ** 58:01
together. Well, there you go, and she lives close to you. Yeah,
 
<strong>Barbara Leigh ** 58:08
she's a half hour early, all right, so
 
</strong>Michael Hingson ** 58:10
Wisconsin home to everywhere, which is pretty cool. Well, so what would you advise? What kind of advice would you give to someone who's going through a lot of the things that you've gone through and so on? What would be the first thing that you would say to them to hopefully get them started down a different path of of life, rather than thinking so little of themselves and not really wanting to move forward,
 
<strong>Barbara Leigh ** 58:39
I would tell them they have options. You can leave your your value is not in how helpful you are, and be gentle and be kind to yourself and accept that you may not be coming from a belief that is true. And look, you know, try to see when you feel something that right, kind of off. Kind of look at your beliefs and you know, where is this coming from? Because a lot of times you can find it if you look hard enough, yeah,
 
</strong>Michael Hingson ** 59:31
it's about teaching people to truly develop the skill of self analysis, if you will. Yeah, which is something that we, we all ought to do more of we, we tend not to really look at ourselves. And it goes back to the same thing as the whole concept of the fear of public speaking, if we, if we step out of ourselves and look at what happened, we beat up on ourselves rather than recognize. Amazing. This is a teaching moment, and we can learn from it, rather than allowing it to just be something that beats us
 
<strong>Barbara Leigh ** 1:00:07
up. Yes, absolutely,
 
</strong>Michael Hingson ** 1:00:10
which makes a lot of sense. Well, I want to thank you for doing this. We've been we've been at this about an hour. Can you believe it? But I really enjoyed having you talk about it. Do you have any kind of last minute thoughts that you want to convey to people?
 
<strong>Barbara Leigh ** 1:00:30
Well, let's see. I guess if you think reasonable humans make reasonable choices, maybe rethink that. If you want to find my book, you can find it at my website. Let's see
 
</strong>Michael Hingson ** 1:00:48
and what's your website?
 
<strong>Barbara Leigh ** 1:00:51
Barbara Lee, <a href="http://author.com" rel="nofollow">author.com</a> and Lee is l, e, i, G, H,
 
</strong>Michael Hingson ** 1:00:56
so it's Barbara Lee, <a href="http://author.com" rel="nofollow">author.com</a>, yeah, cool. Well, I hope people will find it, and we'll, we'll read it. Is it's available? Is it a hard copy or ebook, or both, or both? Okay,
 
<strong>Barbara Leigh ** 1:01:16
and available on Amazon, Barnes and Noble Ingram, Apple, Google, not all the places
 
</strong>Michael Hingson ** 1:01:24
they're they're an audible version or an audio version,
 
<strong>Barbara Leigh ** 1:01:27
not yet something to work on asking, yeah, absolutely. I know I have two people that have been asking, and I well, I have to start making money before I can spend money on that.
 
</strong>Michael Hingson ** 1:01:43
Yeah, I hear you well, unless you read it yourself, which cuts the cost way down.
 
<strong>Barbara Leigh ** 1:01:49
Yeah, try that. I have no idea how to do that either, so that, you know, has added to my my pile of things I need to learn.
 
</strong>Michael Hingson ** 1:01:56
There you go. It's an adventure.
 
<strong>Barbara Leigh ** 1:01:57
Yes, absolutely, it's on the list. Well,
 
</strong>Michael Hingson ** 1:02:00
Barbara, thank you for being here. I really appreciate it, and I want to thank all of you for listening. I hope that this has been not only enjoyable, but educational and worth your time. Love to hear your thoughts. Love to get your your thoughts about this. So any of you who would we'd love to hear from you, please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, wherever you're listening, please give us a five star review. We really appreciate those reviews, and especially we love five star reviews. We want positive reviews, but you give us your honest thoughts. We love that. We appreciate it, and we value your comments very highly. If you know anyone who you think ought to be a guest on unstoppable mindset, please let us know. And if, by the way, you aren't sure how to review or whatever, or you want to find another place to hear more podcasts in addition to wherever you're listening to it, today, you can go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> that's m, I C, H, A, E, L, H, I N, G, s, o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and all of our episodes are there, but we really value your time. We value that you like what we're doing. We'll always love to hear from people, so please let us know and keep the emails coming and again. Barbara, I just want to thank you. We really appreciate your time and are so glad that you came and spent this time with us.
 
<strong>Barbara Leigh ** 1:03:32
Thank you, Michael, it's been great. I appreciate
 
</strong>Michael Hingson ** 1:03:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Smart Girl with Barbara Leigh</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/62644a1a-51a8-4ceb-b76a-46a6fabe6569.mp3?source=rss&amp;ext=asset.mp3" length="94660910" type="audio/mpeg" />
<itunes:episode>347</itunes:episode>
</item>
<item><title>Episode 346 – Unstoppable Blind Person With True Grit with Laura Bratton</title>
<guid isPermaLink="false">https://pinecast.com/guid/398eb1b6-2cc3-46f0-9a89-9eb6b0464cb8</guid>
<pubDate>Fri, 20 Jun 2025 10:00:14 -0000</pubDate>

<itunes:duration>01:06:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b80ab963-c511-4c8e-a955-06dd028c90df/UM346-Laura_Bratton-Coverart.jpg" />
<description><![CDATA[<p>True grit? Not the movie or book, but a real live individual. I met Laura Bratton about a month ago and realized that she was a very unique individual. Laura was referred to me by a gentleman who is helping both Laura and me find speaking venue leads through his company. Laura is just ramping up her public speaking career and our mutual colleague, Sam Richter, thought I could be of help. Little did I know at the outset that not only would I gain an excellent podcast guest, but that I would find someone whose life parallelled mine in many ways.
 
Laura Bratton began losing her eyesight at the age of nine years. Like me, she was one of the lucky ones who had parents who made the choice to encourage their daughter and help her live her life to the fullest. And live it she does. Laura attended public school in South Carolina and then went to Arizona State University to secure her bachelor’s degree in Psychology. Why ASU? Wait until you hear Laura tell that story.
 
After securing her degree in Psychology she moved to the Princeton School of Divinity where she secured a Master’s degree in Divinity. She followed up her Master’s work by serving in a chaplaincy program in Ohio for a year.
 
Then, if all that wasn’t enough, she became a pastor in the United Methodist Church and took a position in South Carolina. She still works part time as a pastor, but she also has taken some other exciting and positive life turns. As I mentioned earlier, she is now working to build a public speaking career. She also does one-on-one coaching. In 2016 she wrote her first book.
 
Laura shares many poignant and relevant life lessons she has learned over the years. We talk about courage, gratitude and grit. I asked her to define grit which she does. A very interesting and good definition indeed.
 
I often get the opportunity to have guests on this podcast who share life and other lessons with all of us. To me, Laura’s insights are as relevant as any I have encountered. I hope you will feel the same after listening to our conversation. Please let me know what you think. You can email me at michaelhi@accessibe.com.
 
 
 
<strong>About the Guest:</strong>
 
At the age of nine, Laura was diagnosed with an eye disease and faced the difficult reality that she would become blind. Over the next ten years she experienced the traumatic transition of adjusting to life without sight.  Laura adjusted to her new normal and was able to move forward in life as she graduated from Arizona State University with a BA in psychology. She then was the first blind student to receive her Masters of Divinity from Princeton Theological Seminary.  She is the author of the book, <em>Harnessing Courage</em>. Laura founded Ubi Global, which is an organization that provides speaking and coaching to empower all people to overcome challenges and obstacles with grit and gratitude.</p>
<p><strong>Ways to connect with Dr. Laura:</strong>
 
Link for LinkedIn
<a href="http://www.linkedin.com/in/laura-bratton-speaking" rel="nofollow">www.linkedin.com/in/laura-bratton-speaking</a>
 
Website
<a href="https://www.laurabratton.com/" rel="nofollow">https://www.laurabratton.com/</a>
 
Link for coaching page on website
<a href="https://www.laurabratton.com/coaching" rel="nofollow">https://www.laurabratton.com/coaching</a> 
Link for book on website
<a href="https://www.laurabratton.com/book" rel="nofollow">https://www.laurabratton.com/book</a>
 
Link for speaking page on website
<a href="https://www.laurabratton.com/speaking" rel="nofollow">https://www.laurabratton.com/speaking</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well and a gracious hello to you, wherever you happen to be on our planet today, I am your host, Michael Hinkson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and we sort of get to tie several of those together today, because my guest, Laura Bratton happens to be blind, so that brings inclusion into it, and we could talk about diversity all day. The experts really tend to make that a challenge, but we can talk about it ourselves, but Laura is blind, and she's going to tell us about that, and I don't know what else, because that's the unexpected part of this, but we're going to have ourselves a lot of fun for the next hour. She knows that the only rule of the podcast is you got to have fun, and you can't do better than that. So Laura, welcome to unstoppable mindset. We're glad you're here.
 
</strong>Laura Bratton ** 02:12
Thank you. Thank you for this opportunity. I'm excited.
 
<strong>Michael Hingson ** 02:15
Well, this will be some fun, I'm sure, which is, of course, what it's all about. Well, why don't we start by you telling us kind of about the early Laura, growing up and all that, and anything about that that you think we ought to know that'll help us as we go forward.
 
</strong>Laura Bratton ** 02:31
So the early Laura was,
 
<strong>Michael Hingson ** 02:34
you know, that was a long time ago in a galaxy far, far away. But yeah,
 
</strong>Laura Bratton ** 02:38
was was fearless. Was involved in so many different activities, and I didn't have any health concerns or vision problems. And then around the age of nine, after the summer, after my second grade school year, my parents started noticing she's just holding books a little bit closer. She's just sitting a little bit closer to the TV than normal, than usually. So my they decided we'll just make a regular pediatric ophthalmology appointment, take her to the doctor, get the doctor to check her out. You know, if you need glasses, that's fine, and we'll just move on with our our summer and prepare for a new school year. So that June, when I had that doctor's appointment, my eyes were dilated. I'd read the the letters on the chart in the room. The doctors had looked in my eyes, and then the doctor just rolled back in his chair and looked at my mom and said, there's a major problem going on, and we need to address this, and I'm going to send you to a retina specialist. There's something major going on with her retinas. So from that appointment that started the rest of the summer and into the fall of just having doctors, different doctors appointments, meeting with specialists, trying to figure out why this 910, year old was all of a sudden having vision problems.
 
<strong>Michael Hingson ** 04:20
So yeah, go ahead that,
 
</strong>Laura Bratton ** 04:22
yeah. So that started the whole vision loss journey,
 
<strong>Michael Hingson ** 04:27
and what was the diagnosis that they finally came up with?
 
</strong>Laura Bratton ** 04:31
So they finally came up with a diagnosis of rare retinal onset disease. So it's not genetic. It wasn't like another accident, physical accident that calls the blindness. It's most similar to macular. So what I was losing first was my central vision. I still had all my peripheral vision, so it's very similar to macular, but not. Not quite macular or star guards. What's happens in children? So that's the diagnosis, just rare retinal disease.
 
<strong>Michael Hingson ** 05:11
Interesting, and they they didn't have any idea that what caused it. Do they have any better idea today? Or is it just so rare that they don't tend to pay a whole lot of attention. Great
 
</strong>Laura Bratton ** 05:23
question, yes and yes. So I've done a lot of genetic testing over the years, and the gene has not been discovered. That is obviously what they are predicting, is that there had to be some kind of gene mutation. But that gene hasn't been discovered. So far, the genes that are identified with vision problems, those have not been the problem for me so far. So the gene, Gene hasn't been discovered. So testing continues, but not exactly sure yet.
 
<strong>Michael Hingson ** 05:59
Yeah. So do you have any eyesight left, or is it all gone?
 
</strong>Laura Bratton ** 06:04
I don't, so to continue kind of that process of of the the early childhood. So I was diagnosed around nine, but I didn't lose any major vision until I was in middle school. So the end of middle school is when I started to lose a significant part of sight. So I went from very quickly from roller print, large print, to braille, and that was a very quick transition. So basically it was normal print to learning Braille and using Braille and textbooks and Braille and audio books and all that. Then through high school, I will throw more a significant amount of vision. So what I have currently is just very limited light perception, no, what I consider no usable vision, just light perception,
 
<strong>Michael Hingson ** 06:55
so you learn braille. So you learn braille in middle school. Then, yes, okay, absolutely. What did you think about that? Because that was certainly a life change for you. How did you deal with all of that?
 
</strong>Laura Bratton ** 07:10
How did I do with the process of learning braille or the emotional process?
 
07:14
Both,
 
<strong>Laura Bratton ** 07:16
they're kind of related, so both, they're very much related. So learning Braille was incredibly difficult because I was trying to learn it at the same time. Use it with textbooks in middle school level material rather than normal development. Of you learn braille and start out, you know, with with simple books, and slowly move up. I try, you know, I had to make that adjustment from learning Braille and then algebra in Braille or Spanish and Braille. So using the Braille was very difficult, but I was because I was forced to to learn it, because I had to, just to stay in school. You didn't really have a choice. As far as the emotional perspective. My first thoughts was just the denial, oh, it's not that bad, oh, it won't be forever. Oh, it's not going to get much worse than this. Just that denial of the reality. And then I can say more, if it just kind of that whole how that whole process unfolded, that's kind of the whole emotional process. It
 
</strong>Michael Hingson ** 08:34
certainly was a major change for you, yes, but it sounds like by the time all was said and done, and you did have to immerse yourself, like in learning Braille and so on. So it was an immersive kind of thing. You, You did come through it, and you, you seem to be functioning pretty well today, I would gather
 
<strong>Laura Bratton ** 08:55
Yes, because of focusing on the emotional mindset piece. So once that I've sort of began to move out of denial. It was that, okay, well, I can't this is just too hard. And then what I eventually realized and accepted was, yes, it's hard and I can move forward. So just a practical example, is what you were saying about having to be fully immersed in the Braille. Yes, is really hard to jump from learning braille to knowing Braille and algebra. But also choose to move forward. As you said, I choose to immerse myself in this so that I can continue life, yeah,
 
</strong>Michael Hingson ** 09:42
and you you have done it. Well, how? How do you view blindness today?
 
<strong>Laura Bratton ** 09:49
That is a great question. So today is the balance of acknowledging. Yes, they're difficult moments. Yes, their stressful moments. Moments, and I have the resources to process that. So now, rather than just being a denial or being stuck in that I can't do this, I can say, okay, yes, this is hard. Yes, I am frustrated. Yes, I am overwhelmed in this moment, but also I can move forward with the gifts and purposes that I have in this world and using that as a strength. So for me, it's that acknowledging the rap the reality, but also moving forward with that belief in myself, trust in myself.
 
</strong>Michael Hingson ** 10:39
So how long did you at the beginning really grieve and view all this in a negative way? Because it sounds like you've evolved from that today.
 
<strong>Laura Bratton ** 10:53
Absolutely. So in my experience, the so I'm going to break the grief and the negative apart, because for me, it was two different experiences. So for me in those middle school, high school days, it was more than negative, and the grief just came along with that. Now even, you know, through college and even now, yes, there are moments that I grieve, but that negativity has turned into the mindset of strength, the mindset of trust, the mindset of okay, I can continue forward Again, living out those purposes, my purpose with those gifts as a source of strength, the source of courage. It's a source of just belief in myself. So my experience now is the mindset of holding both intention, holding space for both when I have those moments that I need to grieve, absolutely, giving myself those space and then at the same time, choosing to move forward with that courage, rather than being stuck in what I was in middle school of that negativity. Does that difference? Does that make us make sense of what I'm trying to separate the two?
 
</strong>Michael Hingson ** 12:19
Well, yeah, they overlap, but I understand what you're saying, Where, where and how were your parents in all of this?
 
<strong>Laura Bratton ** 12:28
So that was the incredible gift, that that was a deep source of strength, that as that middle school child who was in that negative place of denial and I can't, I can't. That was the source of strength. So immediately, when I was diagnosed, even though I didn't have major vision loss, I was diagnosed in elementary school, they wanted to send me to school for the deaf and blind, and so my parents had to fight to keep me in regular school. Again, I wasn't experiencing major vision loss, but just having minor vision loss, the school said, Okay, you're at a public school and going to a different school. So my parents were a source of strength, because they knowledge what was happening, what was going to happen, but also held me to the same standards.
 
</strong>Michael Hingson ** 13:25
And there are some schools, I don't know how much today, but in the past, there were some schools for the blind, and I'm not sure about schools for the deaf and blind, but we'll put them in the same category. But there were some schools that really did have very high standards, and and did do a great job. The Perkins School was one. Tom Sullivan, the actor, went through Perkins and and I know other people who did, but in general, the standards weren't the same, and I had the same issue. I remember my parents. We were in the office of the school principal of Yucca school where I went kindergarten through third grade here in California, okay, and I remember a shouting match between my father and my mother on one side, and Mr. Thompson, the principal on the other. And by the time all was said and done, he decided that it was he was going to acquiesce, because they were not going to let me go to the school for the blind, which would have been like, 400 miles away.
 
<strong>Laura Bratton ** 14:38
Okay, okay, so, so you can relate to that experience.
 
</strong>Michael Hingson ** 14:42
I can absolutely relate to that experience, and I think that it's for kids one of the most important things to hope comes along that parents deal with blindness in a in a positive way. Yes, and don't view it as something that's going to hold you back. I. 100% Yeah, because if they do, then that creates a much more difficult situation. Yes. So it's it's great that you had some parents who really stood up for you and helped as you went
 
<strong>Laura Bratton ** 15:15
Yes, and I was also deeply grateful that they all they held those standards at school, and they also held those standards at home. So they didn't just say, oh, you know, our expectations are lower for you at home, you don't have any more chores. You just kind of do whatever you want, get away with whatever you want. They kept those things standards. I still had chores we just made, you know, the accommodations are adapted if we needed to adapt anything. Yeah, a story that I always, always remember, just like you talking about you vividly remember being in that principal's office. I remember one day my the specific tour was unloading the dishwasher, and I remember thinking, well, oh, I'm not really, I don't really want to unload the dishwasher today. So I just kind of thought, Oh, the blindness will get me out of the situation. So I was like, Mom, I can't unload the dishwasher. I can't see exactly where to put all the silverware in the silverware of her door. And I still, I can still see this in my mind's eye. She was standing in the doorway the kitchen and the hallway, and she just turned around and just said, Laura, unload the dishwasher, put the silverware in the drawer, and just walked away. And that told me she was still holding me to the exact standards. She wasn't saying, Oh, honey, that's okay because of your blindness. Yeah, you don't have to do it. That was such a huge teaching moment for me, because it pulled me I can't use my blindness as an excuse. That was incredible experience and I always think back on and remember,
 
</strong>Michael Hingson ** 17:04
yeah, and I remember growing up, there were chores I did, there were chores My brother did, and there were things that we had to do, but we had, and my brother was cited two years older than I, but okay, but we had very supportive parents for both of us. And one of the things that the doctors told my parents when they discovered that I was blind, was that I was going to take all the love that the family had, even for my older sibling. Oh, my parent and my parents said that is just not so, and they worked really hard to make sure that my brother got all the things that that he needed and all the support that he needed as well. Wow. When he was still in high school, I remember they got him a car, and I don't remember when he got it. Maybe, I don't know whether he was already a senior in high school, but he got a car. And, you know, I didn't want a car. I right. I didn't want that, but, you know, that was okay. I would have driven it around if I got one, but, you know, that's okay, but, but parents are such an important part of the process, yes, and they have to be ready to take the leap, yes, that blindness isn't the problem. It's attitudes. That's really, that tend to really be the problem, right? 100%
 
<strong>Laura Bratton ** 18:24
and thankfully, thankfully, I had that. I had that experience another, another example that I always think of all the time, still such a vivid memory, is as as a family. We were a big sports family, and loved to go to different sporting events, and so we would always go to high school and college football games. And as I was in those middle school, high school years, those first, early days of experiencing difficult vision loss, where obviously I'm sitting in the sands and can't see the field clearly, rather than my parents saying, Oh, you're just going to stay home. Oh, you're not going with us. To be part of this, my dad are really, literally. Remember my dad saying, Here's a radio. I just put new batteries in. Let's go. So I would just sit there and, you know, with with my family, listening to the game on the radio. And that was such a gift, because, again, they didn't say, is what you're saying about the leap. They didn't say, okay, you can do this anymore. They just figured out a way to adapt so that I was still part.
 
</strong>Michael Hingson ** 19:34
Yeah, I've been to a number of baseball games, and the same thing, I've never been I've been to a high school football game, but I've never been to a pro football game, and I've never been to a basketball game, and while I think it would have been fun, I'm a little bit spoiled, and I think that the announcers today aren't as good as the announcers that we used to have, like Dick Enberg doing sports out here, who did. Football chick, Hearn, who did basketball, who could talk as fast as, I mean, he was, he was he taught me how to listen fast. That's great. He he talked as fast as many times books I read talk. He was just incredible. But that's okay. But still, I've been to games, and it is a lot of fun to be able to go and listen. It's even if you're listening on the radio, the point of being at the game is just the sounds and the experience of being at the game and hearing and interacting with all the sounds, because you're not hearing that as much through the radio as you are listening to the fans as they yell, or as the Yes, as the foul balls coming at you. You know, yes 100%
 
<strong>Laura Bratton ** 20:50
and just to feel the energy, you know, and your team's doing well, your team's not doing well, just to feel that energy, and there's to also to be there and have that, that fun experience with your family or friends, or you know, whoever you're with, that is such a fun experience. So yes,
 
</strong>Michael Hingson ** 21:08
so when you went into high school, did, what did you study? Or what did you do there?
 
<strong>Laura Bratton ** 21:15
What were your interests? So in college, when I
 
</strong>Michael Hingson ** 21:18
was thinking high school, but you can do college. So
 
<strong>Laura Bratton ** 21:21
High School, honestly, I didn't have specific professional interests, because it was just so much focused on the blind surviving and all the surviving, just the New Black, because the blindness was literally happening during high school, right? So my only focus was just survival passing because it was all of my energy was focused on the the learning Braille and just completing the assignments. Fast forward to college. My focus was definitely. My major was psychology. My focus was on psychology. A lot because of my personal experience, because of that experience in high school, and just that that not only that desire from my personal experience, but just using that experience to then help and support others from the mindset of of again, moving through that, that negativity to that, that foundation of grit. So it was definitely focused on psychology to be able to support others from a mindset perspective.
 
</strong>Michael Hingson ** 22:36
So how did you bring that into play in college?
 
<strong>Laura Bratton ** 22:40
So that was my focus. My My major was psychology, and then I I spent that, those years in college, figuring out specifically what area of psychology I wanted to focus on, which what, what facet of psychology I wanted my focus to be so that was, that was the purpose of the like psychology and taking different classes within psychology to try to figure out where my strengths within that Major
 
</strong>Michael Hingson ** 23:16
and what did you discover?
 
<strong>Laura Bratton ** 23:20
So what I discovered was I wanted the psychology to the mindset, to support people with to be that holistic perspective of, yes, the psychology, but also the spiritual connection and just our physical well being all connected together, so supporting our healthy mindsets and emotional health was not just psychology. It was the psychology, physical taking care of ourselves and the spiritual taking care of ourselves, all connected, combined together. So that's that's what led me to doing a master of divinity to be able to focus on and learn the spiritual part
 
</strong>Michael Hingson ** 24:15
of the mindset. So what part of psychology Did you eventually settle on
 
<strong>Laura Bratton ** 24:22
the holistic approach. So rather than just focus on specifically the mindset, focusing on us as a whole, being, supporting us through that mental, physical, spiritual connection that the healing, the empowerment came through, through all of that. So in that masters, what I focus on specifically was chaplaincy, so supporting people specifically I was a hospital chaplain, so focusing on helping people within the hospital setting, when they're there for different physical reasons and. Being able to be that spiritual presence focusing on both the spiritual and the emotional.
 
</strong>Michael Hingson ** 25:07
And where did you do your undergraduate study?
 
<strong>Laura Bratton ** 25:11
So I did my undergrad at Arizona State, and I was going to say a large reason, but not just a large reason, pretty much the whole reason I chose ASU was for their disability resources. So a major focus that that they emphasize is their disability resources is not a separate part of the university, but it's completely integrated into the university. So what I mean by that example of that is being a psychology major. I still had all the same classes. I was still in all the same classes as all the other psychology students on campus. I just had the accommodations that I needed. So that would be double time all testing or note takers, if I needed note takers in a class. So they did an incredible job, like they had a whole Braille lab that would print Braille books and provide books in PDF format. So the accommodations that I needed as a person who was blind were integrated in to the whole college experience. So that was incredibly powerful for me as a person who had just become blind and didn't know what resources were available.
 
</strong>Michael Hingson ** 26:37
Did you have any major challenges and major issues in terms of dealing with blindness and so on, while you're at ASU,
 
<strong>Laura Bratton ** 26:44
not at all. I am so grateful for that, because I wasn't the only person on campus who was blind. I wasn't the first blind person. I certainly wasn't the last so because they had so much experience, it was, it was an incredible, again, empowerment for me, because on the emotional perspective, it taught me, and literally practically showed me, yes, I give me a person with a disability and be integrated into the world, because They they showed me the resources that were available. So I was deeply, deeply grateful for what they taught me. Now, where did you grow up? So I grew up in South Carolina,
 
</strong>Michael Hingson ** 27:31
so that is and that's why I wanted to ask that, because we hadn't mentioned that you were from South Carolina before, but that was a major undertaking. Then to go all the way across country to go to ASU, yes. On the other hand, they do have a pretty good football team.
 
<strong>Laura Bratton ** 27:49
Just say Right, right, right
 
</strong>Michael Hingson ** 27:52
now, my I went to University California, Irvine. I don't even know. I'm sure they must have some sort of a football team today, but they do have a pretty good basketball team, and I haven't heard whether they won the Big West, but I haven't Yeah, but I haven't heard that they did. So I'm afraid that that they may not have until going to march madness. Yeah, but whatever,
 
<strong>Laura Bratton ** 28:21
team for March Madness spell your bracket in a different way.
 
</strong>Michael Hingson ** 28:25
Well, they've been in the big dance before they got to the Sweet 16 once, which was pretty cool. Wow, that's impressive. Yeah, that was pretty cool. That's so cool. What did your parents think of you going across country
 
<strong>Laura Bratton ** 28:42
again? Just like you talked about your parents being that taking that leap, they were incredibly supportive, because they knew ASU would provide the resources that I needed. Because again, in those years as I'm losing a major part of my sight, we didn't know other people who are blind. We didn't know what resources were available. Obviously, my parents reach out to people around us, you know, to connect with people who are blind, to learn about that, but we didn't have a lot of experience with that. So what we knew, and what my parents were excited about was ASU would be a place that I can not only have that college experience, but be taught the resources. And one of the major resources was my disability coordinator, so my disability coordinator, who was in charge of of creating all my accommodations, she was also blind, and that was such a healing experience for me, because she became a mentor. She was blind since birth. She. And so obviously we had different experiences, where I was just newly blind. She had been blind, but still, she was an incredibly powerful resource and mentor of just telling me, teaching me, not just telling me through her words, but living through her actions, you still have a full life like you're you're still a few a full human like you. This life still goes on. So she just modeled that in the way that she lived. So she she was, I'm so grateful for her mentorship, because she was very real. She had minimized blindness. But also she told me and taught me and showed me there's still a full, great life ahead,
 
</strong>Michael Hingson ** 30:53
which is really what all of us are trying to get the world to understand. Blindness isn't the end of the world. It's not the problem
 
<strong>Laura Bratton ** 31:02
exactly, exactly, she literally modeled that,
 
</strong>Michael Hingson ** 31:06
yeah, which was pretty cool. Well, then where did you go to get your Masters of divinity?
 
<strong>Laura Bratton ** 31:11
So then I went to get my masters at Princeton Theological Seminary, and that was a completely different experience, because, where as you, was completely set up for people with disabilities in the master's program, they had not had someone come through their program who was blind. So in that experience, I had to advocate and be very, very clear on what my needs were, meaning what the accommodations were that I needed, and then advocate that to the administration, which that wasn't a gift, because ASU had given me the foundation of knowing what I needed, what the accommodations Were then available. And then Princeton gave me the opportunity to become my own advocate, to force me to speak up and say, These are my needs, and these are accommodations I have. With these accommodations, I can be an equal student, so I'm not asking, Hey, give me good grades because I'm blind, but make the accommodation so that I have my books and PDF so I have double time on the test. So that was just as healing and just as powerful, because it gave me the opportunity to advocate and become clear on my needs so that I could communicate those needs. So
 
</strong>Michael Hingson ** 32:38
this is part of Princeton in New Jersey. Yes, so you were were in Jersey for a while, huh? Yes,
 
<strong>Laura Bratton ** 32:45
I went from sunny weather to
 
</strong>Michael Hingson ** 32:50
snowy weather. Well, you had some of that in South Carolina too, though,
 
<strong>Laura Bratton ** 32:53
yes, true, but from undergrad, it was quite the change.
 
</strong>Michael Hingson ** 32:58
Ah. But the real question is, when you were in New Jersey. Did you get to meet any members of the family? You know what I'm saying, the mob, Oh yes, absolutely being bada. Boom. Come on now,
 
<strong>Laura Bratton ** 33:11
definitely, definitely, definitely, absolutely, absolutely, yeah, lot of local restaurants and Oh yes,
 
</strong>Michael Hingson ** 33:21
oh yes. When we were building our home in New Jersey, my wife was in a wheelchair her whole life, and we decided that when we went to New Jersey, because I was going to be working in the city New York, we wanted to build a house, because it's cheaper to build an accessible home for somebody in a wheelchair. My wife then it is to buy a house and modify it so we wanted to build. And it turns out that the person who financed the building, we got a mortgage and all that without any difficulty, but we had to get somebody to build the house. And the realtors had people they worked with, the financier. Part of that was from a guy, well, let's just say his main business was, he was in the garbage business, and his last name was, was Pinto. So, you know, let's just say we know where he got his money. You know,
 
<strong>Laura Bratton ** 34:18
yes, yes. I had several those experiences too. Yeah, the garbage business seems to be big in Jersey. It
 
</strong>Michael Hingson ** 34:25
is big in Jersey, but, but, you know, but they were all, they were all very nice to us good. And so it really worked out well. It did. It all worked out. We had a wonderful home. The only difference between our house and the others around us is we had to include an elevator in the house, okay? Because we couldn't have a ranch style home. There wasn't room, and so we had to have and all the other homes in the development were two story homes, okay, but we had to have an elevator. So that was essentially about a $15,000 An uplift over what the House would have cost otherwise. But right again, you build it in so it's not that huge of a deal,
 
<strong>Laura Bratton ** 35:06
right? That's perfect. So all your neighbors are jealous.
 
</strong>Michael Hingson ** 35:10
Well, they didn't have the elevator. They didn't come and ride it much. So they didn't ask for their their their bigger challenges were, who's giving the biggest party at Christmas or Halloween? So we didn't participate in that, so we weren't we weren't a problem.
 
35:28
That's great,
 
<strong>Michael Hingson ** 35:30
yeah, so you've talked about grit a couple times, so tell me about grit, because clearly that's important to you,
 
</strong>Laura Bratton ** 35:39
yeah? So it's so important to me, because that was a main source of empowerment. So just as I talked about that negativity in the middle school high school, what grit helped me to do is take the overwhelming future that I was so fearful, I was extremely anxious as I looked at the whole picture everything ahead of me. So the grit came in and taught me. Grit is taking it day by day, moment by moment, step by step. So rather than looking at the whole picture and getting overwhelmed, the power of grit taught me all I need to do is trust myself for this next hour. All I need to do is trust in the support that my parents are giving me this next day. So breaking it down into manageable goals was the strength of the grit. So to break it down, rather than the whole future,
 
<strong>Michael Hingson ** 36:49
I didn't ask, do you did you have any siblings? Do you have any siblings?
 
</strong>Laura Bratton ** 36:53
Yeah, so I have one older brother. Okay, so
 
<strong>Michael Hingson ** 36:57
how was he with you being that you were blind. Was he a good older protective brother who never let anybody near his sister?
 
</strong>Laura Bratton ** 37:06
He was a good older protective brother in that he did exactly what my parents did in not having different expectations. Yeah, he so he's five years older. So when I'm 14, losing a significant amount of vision, or 15, losing a certain amount of division. He, you know, was 1920 doing great in college. So a perfect example of this connects with the grit he, he taught me, and again, not in word, not so much in words, but again, in those actions of we will figure this out. We don't know the resources that are available. We don't know exactly what the future looks like, but we as a family will figure this out. Me, as your older brother, our parents being our parents, we will figure it out day by day, step by step. And I remember a lot of people would ask my parents, what's her future, and then even ask my brother, what's her future? What's she gonna do? And they would honestly answer, we don't know, but as a family, we'll figure it out, and we'll provide the strength that she needs, and that's what I mean by the grit. So it wasn't, this is her future, and they just, you know, named it for being home with us, right? But it was, I don't know, but day by day, we'll have the grit to figure it out. So I'm glad you asked about my siblings, because that's a perfect example of how that grit came into play and was such a powerful source of strength.
 
<strong>Michael Hingson ** 38:54
So what did you do after you got your master's degree?
 
</strong>Laura Bratton ** 38:58
So after I got my master's degree, I then did a residency, just like I was talking about the chaplaincy. I did a residency specifically in chaplaincy to to complete that process of being a chaplain. So in that that was a year long process, and in that process, that was an incredible experience, because, again, it taught me, you are a complete human with gifts and talents. You just happen to be blind and need specific accommodations because of the blindness. So what I mean by that is, just as ASU gave me the resources regarding blindness, and just as Princeton gave me the gift to advocate for those resources, the experience in the chaplaincy taught me when I walked into a high. Hospital room and introduced myself as the chaplain on the unit. The patient didn't know, or didn't care how long I had been blind, or how did I make it on the unit? Or how did I know they wanted chaplain? They didn't care. They were just thankful and glad that I was there to serve them and be in that Chaplain role. So it was that's why it was empowering of healing to me, because it taught me not to focus so much on the blindness, but to view myself as that whole person, especially in that professional experience, so I can give endless examples of specifically how that, how, just the patient reaction taught me so much.
 
<strong>Michael Hingson ** 40:49
Where did you do your chaplaincy?
 
</strong>Laura Bratton ** 40:52
I did it at the Clinton clinic in Ohio. Oh,
 
<strong>Michael Hingson ** 40:56
my goodness, you did move around. Now. What got you there? Speaking of snow in the winter, yeah,
 
</strong>Laura Bratton ** 41:02
literally, I Yes, I can talk about that. And a lot of experiences there with snow, like effect snow is real. So they were very strong in their chaplaincy program and developing Kaplan's and also their Kaplan Z training was a focus that I wanted that holistic mind, body, spirit. It wasn't just spiritual or wasn't just psychological, it was the holistic experience of a whole person. So how wanting that to be my focus moving forward, that's where I chose to go to be able to focus on that. So again, it was such an incredible source of of healing through just through those patient interactions.
 
<strong>Michael Hingson ** 41:58
Well, one of the things that is clear about you is you're not bitter about any of the things that have happened, and that, in reality, you are a person who appreciates and understands the concept of gratitude.
 
</strong>Laura Bratton ** 42:11
Yes, yes. And specifically, let me go back to those high school days, and then I'll come back to the chaplain days, the way of the gratitude my focus started was not because I wanted gratitude, not because I chose to woke up, wake up one day and say, Oh, I'm so grateful for this blindness. But it all came through a mentor who said to me in those high school days, Laura, I want you to start writing down three things that you are grateful for each day and every day, I want you to write down three things that you're grateful for. So in my mind, my immediate reaction as a teenager, high schooler, was that's not good advice. I'm not sure you're a good mentor. I'm experiencing a major change in life, permanent life event. I don't know that there's a lot to be grateful for. So in my stubbornness, I said, Okay, I'm going to prove her wrong. So I started to think of the three things each day I was grateful for. And over the weeks that I did this, I then realized what she was teaching me, she was showing me. She wasn't asking me to be grateful for the blindness. She was asking me to recognize the gifts that the support that I had within the blindness. So, for example, the supportive parents, the older brother, who didn't make accommodations, or I mean, did make accommodations. Didn't lower expectations because of the blindness. So fast forward to the chaplaincy. I was incredibly grateful for all those patient experiences, because, again, it taught me to view myself as the whole person, not so hyper focused on the blindness. So one specific example that sticks out and was so clear to me is one day I had a patient request that one to see a chaplain, and I went in to this specific unit, and the so I walked in, my walked into the room, the patient took a look at my guide dog and me, and said, You're blind, like completely with this question or voice. And my thought was, well, I think so. I mean, that was this morning when I woke up, and so I said, Yes. And she said, Okay, then I'll, I'll share honestly with you how I'm doing and what I had learned, what I learned after my visit with her is she would not open up to the doctors, the nurses, the social workers, anyone who walked in the room. When I walked in the room and she didn't feel like she was being judged on her physical appearance, she was willing to open up and honestly share how she was feeling emotionally with her physical diagnosis. So that led that one conversation led to multiple visits where she could move forward in her healing emotionally because she was willing to open up and share and be honest with me as the chaplain. So that was an incredible situation of gratitude, because it taught me, yes, this is hard, yes, this is stressful. Yes, there are moments of being overwhelmed, and also their deep, deep moments that I am incredibly grateful for, that other people who are side sighted don't have that opportunity.
 
<strong>Michael Hingson ** 46:36
One of the things that I talk about and think about as life goes on, is we've talked about all the accommodations and the things that you needed to get in order to be able to function. What we and most everyone, takes for granted is it's the same for sighted people. You know, we invented the electric light bulb for sighted people. We invented windows so they can look out. Yes, we invent so many things, and we provide them so that sighted people can function right. And that's why I say, in large part, blindness isn't the problem, because the reality is, we can make accommodations. We can create and do create alternatives to what people who can see right choose, and that's important for, I think, everyone to learn. So what did you do after your year of chaplaincy?
 
</strong>Laura Bratton ** 47:39
So after my year of chaplaincy, after that incredible experience of just offering the patient care, I completed the part of the well after assorted in the master's program. But then after that, also completed my ordination in the Methodist Church. So I was appointed. I went to the process the ordination process, and then I was appointed to a local church back here in South Carolina. And again, with my focus on chaplaincy, my focus on patient care, I was appointed to that church for because what they needed most in the pastor the leader, was that emphasis on the pastoral care the mind, body, spirit connection. So as I became pastor, I was able to continue that role of what I was doing in the Kaplan see, of using both my professional experience as well as my personal experience of providing spiritual care to the members. So that was an incredible way. And again, that gratitude, it just I was so grateful that I could use those gifts of pastoral care, of chaplaincy to benefit others, to be a strength to others. Again, is that that whole person that that we
 
<strong>Michael Hingson ** 49:13
are now? Are you still doing that today? Or what are you doing
 
</strong>Laura Bratton ** 49:16
now? So I'm still I'm still there part time, okay,
 
<strong>Michael Hingson ** 49:21
and when you're not there, what are you doing?
 
</strong>Laura Bratton ** 49:23
I'm doing professional speaking, and it's all centered around my passion for that again, came when I was at Princeton, when I was doing the focus on chaplaincy, I became so passionate about the speaking to share my personal experience of the change I experienced, and also to empower others as they experience change, so not to be stuck in that. Negativity like we talked about in those middle school, high school days, but rather that everybody, regardless of the situation, could experience change, acknowledge it, and move forward with that balance of grit and gratitude. So that's my deep passion for and the reason for the speaking is to share that grit gratitude, as we all experience change.
 
<strong>Michael Hingson ** 50:26
So what made you decide to begin to do public speaking that what? What was the sort of the moment or the the inspiration that brought that about,
 
</strong>Laura Bratton ** 50:40
just that deep desire to share the resource that I'd experienced. So as I received so much support from family and community, is I had received that support of learning how to use the grit in the change, and then as I received the sport support of how to use the gratitude in the change, the reason for this, speaking and what made me so passionate, was to be able to empower others to also use this resource. So I didn't just want to say, okay, it worked for me, and so I'll just keep this to myself, but rather to use that as a source and empowerment and say, Hey, this has been really, really difficult, and here's how I can use the difficulty to empower others to support others.
 
<strong>Michael Hingson ** 51:31
So how's that working for you?
 
</strong>Laura Bratton ** 51:34
Great. I love, love, love supporting others as they go through that change. Because again, it comes back to the blindness. Is not not all we focus on, it's not all we think about, it's not all we talk about, it's not all we do, but being able to use that as a shrink to empower others. So just speaking to different organizations as they're going through change, and working with them speaking on that. How can they specifically apply the grit, the gratitude? How does that? What does that look like, practically, in their organization, in their situation? So I love it, because it takes the most difficult thing that I've been through, and turns it around to empower others.
 
<strong>Michael Hingson ** 52:24
What do you think about the concept that so many people talk about regarding public speaking, that, Oh, I couldn't be a public speaker. I don't want to be up in front of people. I'm afraid of it, and it's one of the top fears that we constantly hear people in society have that is being a public speaker. What do you think about that?
 
</strong>Laura Bratton ** 52:47
So two, two perspectives have helped me to process that fault, because you're right. People literally say that to me every day. How do you do that? I could never do that. I hear that every single day, all day, and what I've learned is when I focus on, yes, maybe it is the large audience, but focusing on I'm speaking to each person individually, and I'm speaking. I'm not just speaking to them, but I was speaking to serve them, to help again, that empowerment, to provide empowerment. So what I think about that is I don't focus on, oh my gosh. What are they going to think of me? I'm scared up here. Rather to have that mindset of, I'm here to share my life experiences so that they can be served and empowered to continue forward. So just shifting the mindset from fear to support fear to strength, that's that's how I view that concept of I could never do that, or that's my worst fear.
 
<strong>Michael Hingson ** 54:01
So a lot of people would say it takes a lot of courage to do what you do, what? How do you define courageous or being courageous?
 
</strong>Laura Bratton ** 54:08
Great question. That's a working, work in progress. So far, what I've learned over the years and again, this is a process. Not there wasn't just one moment where I said, Okay, now I'm courageous, and I'm courageous forever, or this is the moment that made me courageous, but how I understand it and how I process it now is for me and my experience courage is accepting and acknowledging the reality and then choosing to move forward with the grit, choosing to move forward with the gratitude. So holding both intention, both can be true, both I can acknowledge. Okay, this is difficult. Cult, and also I can also believe and know. I can have the grit moment by moment by moment. I can have the gratitude moment by moment by moment. So for me, courage is holding both intention the reality and what I mean by both is the reality of the blindness and reality of the frustration of people's faults, judgments. You know all that you can't do this. How can you do that without sight holding all of that at the same time as I have the support I need to move forward? So for me, Courage looks like acknowledging why I'm overwhelmed and then choosing at that same time to move forward with the support that I have. Mm, hmm. So again, that's what I mean by it's not just like one moment that, oh yeah, I'm gonna be courageous now forever, there's certainly a moment so I don't feel courageous, and that's okay. That's part of garbage. Just acknowledging that frustration and also choosing to move forward. So it's doing both it at the same time.
 
<strong>Michael Hingson ** 56:10
We live in a world today where there is a lot of change going on, yes, and some for the good, some not for the good, and and all sorts of things. Actually, I was reading an article this morning about Michael Connolly, the mystery writer who, for four decades, has written mystery books. He's lived in Los Angeles. He had a wonderful house, and everything changed when the fires hit and he lost his home and all that. But he continues to to move forward. But what advice would you give? What kinds of things do you say to people who are undergoing change or experiencing change?
 
</strong>Laura Bratton ** 56:52
I'm so glad you asked that, because I I didn't mention this in the grit so much of the grit that I experienced. So the advice I would give, or practically, what I do with someone that just what I did right before our we connected, was being being that grit for someone going through change. So in that, for example, in that speaking when I'm speaking to a group about the change they're experiencing, acknowledging, for them to acknowledge, let me be your grit. You might be overwhelmed. You might be incredibly fearful and overwhelmed by the future, by the task in front of you. So let me be the example of grit to to show you that there is support, there is courage, there is that foundation to be able to move forward. So that's my first advice, is just allowing others to be your grit when you don't feel like you had it, because, again, in those high school days and and even now days when I don't feel like I have any grit, any courage, and yet, I'll lean on the courage, the strength, the grit, of those around me so once they acknowledge and allow me to be their grit, and they their support through that change, then allowing them to slowly have that grit for themselves, and again reminding them, it's not an instant process. It's not an instant do these three steps and you'll have grit forever. But it's a continual process of grit and gratitude that leads us through the change, through the difficulty.
 
<strong>Michael Hingson ** 58:46
Have you used the technique that that person that you talked about earlier in high school used when she asked you to write down every day three things that you were grateful for?
 
</strong>Laura Bratton ** 58:56
Yes, absolutely, and the the funny part of that, what that makes me laugh is a lot of people have the exact same reaction I had when I present it to them. They immediately say, I'm not going to do that. That's no Why would I do that? They immediately think that is a horrible piece of advice. And how can I recommend? And I just, I don't say, Oh, well, just try it anyway. I just say, Well, okay, just try it and see. Just, just prove me wrong. And just like my experience, they try it and then a week or two days like, oh, that actually worked. I didn't think that would so, yeah, I'm so glad you said that, because that happens a lot. People said that is that doesn't make sense. Why are you telling me to be grateful in the midst of this overwhelming situation? So yes, great, great perspective that happens all the time.
 
<strong>Michael Hingson ** 59:55
Well, we've been doing this now for about an hour, but before we wrap up, do you. Have any other advice that you want to pass on for people who are dealing with change or fearing change in their lives right now,
 
</strong>Laura Bratton ** 1:00:08
the advice would be, take it step by step, moment by moment, rather than trying to navigate through the whole change at one time that's overwhelming, and that that's not the process that is most healing. So to trust in yourself, to trust that grit around you, and then just like, like you were saying, and ask me, and it doesn't seem like it'll work, but try the gratitude, try that three things every day you're grateful for, and just see what happens as you navigate through the change. Yeah.
 
<strong>Michael Hingson ** 1:00:52
And it really does work, which is the point?
 
</strong>Laura Bratton ** 1:00:54
Which is the point? Right? Right? We don't think it's going to but it, it totally does
 
<strong>Michael Hingson ** 1:00:59
well. Laura, I want to thank you for being with us. This has been absolutely wonderful and fun, and I hope that people who listen got and who watch it got a lot out of it. And you, you provided a lot of good expectation setting for people. And you, you've certainly lived a full life. We didn't mention we got us before you we we sign off. You're also an author,
 
</strong>Laura Bratton ** 1:01:24
yes. So I wrote harnessing courage again, just like the reason I speak, I was so passionate about taking the grit and the gratitude that I use that was such a source of Empower for me, I wanted to tell my story and tell it through the perspective of grit and gratitude so that other people could also use it as a resource. So the book tells my story of becoming blind and adapting and moving forward, but through the complete expected perspective of the gratitude, how I didn't believe the gratitude would work, how I struggled with thinking, Oh, the gratitude is ridiculous. That's never going to be source of empowerment. Yet it was so. The purpose of the book, my hope, my goal for the book, is that people can read it and take away those resources as they face their own change their own challenges.
 
<strong>Michael Hingson ** 1:02:30
And when did you write it? So I wrote
 
</strong>Laura Bratton ** 1:02:33
it in it was published in 2016 Okay, so it that that definitely was, was my goal and passion, and that just writing the book was incredibly healing. Was like a great source of strength. Cool,
 
<strong>Michael Hingson ** 1:02:50
well, I hope people will get it. Do you do any coaching today or
 
</strong>Laura Bratton ** 1:02:54
Yes, so I do coaching as well as the speaking so the the one on one coaching, as people are experiencing difficult, difficult or just navigating through change, I do the one on one coaching as well as the speaking,
 
<strong>Michael Hingson ** 1:03:11
which is certainly a good thing that chaplaincy taught you. Yes, 100% Well, thank you again for being here, and I want to thank all of you for being with us today, wherever you are. We would appreciate it. I would definitely appreciate it. If when you can, you go to wherever you're listening to or watching the podcast and give us a five star review. We absolutely value your reviews. I'd love to hear your thoughts about this, and I'm sure Laura would. So you're welcome to email me at Michael, M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear your thoughts. And also, of course, as I said, we'd love your your five star reviews, wherever you're listening. Also, if any of you, Laura, including you, have any thoughts of others who we ought to have on this podcast, we're always looking for more guests, and we really would appreciate it if you'd let anyone know who might be a good guest in your mind, that they can reach out or email me, and I'll reach out, but we really would appreciate that. But again, Laura, I just want to thank you one more time for being here and for taking all this time with us today.
 
</strong>Laura Bratton ** 1:04:27
Thank you for the opportunity, and thank you for hosting this podcast. Incredibly powerful and we all need to be reminded
 
**Michael Hingson ** 1:04:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind Person With True Grit with Laura Bratton</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/398eb1b6-2cc3-46f0-9a89-9eb6b0464cb8.mp3?source=rss&amp;ext=asset.mp3" length="96011123" type="audio/mpeg" />
<itunes:episode>346</itunes:episode>
</item>
<item><title>Episode 345 – Unstoppable Organizational Psychologist and Serial Entrepreneur with Dr. Laura Hambley Lovett</title>
<guid isPermaLink="false">https://pinecast.com/guid/2ad26df6-d2d6-4e9f-b8da-88032276897b</guid>
<pubDate>Tue, 17 Jun 2025 10:00:26 -0000</pubDate>

<itunes:duration>01:04:16</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b39e1652-704a-4d01-89cd-13bdd7a2ded2/UM345-Dr._Laura_Hambley_Lovett-Coverart.jpg" />
<description><![CDATA[<p>I have mentioned before a program I attend entitled Podapalooza. This quarterly event brings together podcasters, would-be podcasters and people interested in being interviewed by podcasters. This all-day program is quite fun. Each time I go I request interview opportunities to bring people onto Unstoppable Mindset. I never really have a great idea of who I will meet, but everyone I have encountered has proven interesting and intriguing.
 
This episode we get to meet Dr. Laura Hambley Lovett who I met at Podapalooza 12. I began our episode by asking Laura to tell me a bit about her growing up. We hadn’t talked about this before the episode. The first thing she told me was that she was kind of an afterthought child born some 12.5 years after her nearest sibling. Laura grew up curious about many things. She went to University in Calgary. After obtaining her Master’s degree she worked for some corporations for a time, but then went back to get her Doctorate in Organization Psychology.
 
After discussing her life a bit, Dr. Laura and I discussed many subjects including fear, toxic bosses and even something she worked on since around 2005, working remotely. What a visionary Laura was. I like the insights and thoughts Dr. Lovett discusses and I think you will find her thoughts worth hearing.
 
On top of everything else, Laura is a podcaster. She began her podcast career in 2020. I get to be a guest on her podcast, _Where Work Meets Life_TM, in May of 2025. Be sure to check out her podcast and listen in May to see what we discuss.
 
Laura is also an author as you will learn. She is working on a book about toxic bosses. This book will be published in January of 2026. She also has written two fiction books that will soon be featured in a television series. She tells us about what is coming.
 
 
 
<strong>About the Guest:</strong>
 
Dr. Laura Hambley Lovett is an Organizational Psychologist, Keynote Speaker, Business Leader, Author, and Podcast Host. She is a sought-after thought leader on workplace psychology and career development internationally, with 25 years of experience. Dr. Laura is a thought leader on the future of work and understands the intersection of business and people.  
 
Dr. Laura’s areas of expertise include leadership, team, and culture development in organizations, remote/hybrid workplace success, toxic leadership, career development, and mental health/burnout. She holds a Ph.D. in Industrial/Organizational Psychology from the University of Calgary, where she is currently an Adjunct Professor.  
 
As a passionate entrepreneur, Dr. Laura has founded several psychology practices in Canada since 2009, including Canada Career Counselling, Synthesis Psychology, and Work EvOHlution™ which was acquired in 2021.  She runs the widely followed podcast _Where Work Meets Life_TM, which began in 2020.  She speaks with global experts on a variety of topics around thriving humans and organizations, and career fulfillment.  
 
In addition to her businesses, she has published two psychological thrillers, Losing Cadence and Finding Sophie. She hopes to both captivate readers and raise awareness on important topics around mental health and domestic violence.  These books are currently being adapted for a television series.  Dr. Laura received a Canadian Women of Inspiration Award as a Global Influencer in 2018.</p>
<p><strong>Ways to connect with Dr. Laura:</strong>
 
<strong>Email:</strong> <a href="mailto:Connect@drlaura.live" rel="nofollow">Connect@drlaura.live</a>  
<strong>Website:</strong> <a href="https://drlaura.live/" rel="nofollow">https://drlaura.live/</a>   
<strong>LinkedIn:</strong> <a href="https://www.linkedin.com/in/drlaurahambley/" rel="nofollow">@drlaurahambley/ </a>  
<strong>Keynotes:</strong> <a href="https://drlaura.live/speaking/" rel="nofollow">Keynotes &amp;amp; Speaking Engagements</a>  
<strong>Podcast: </strong><a href="https://drlaura.live/podcast/" rel="nofollow">Where Work Meets Life™ Podcast</a>  
<strong>Author:</strong> <a href="https://drlaura.live/author/" rel="nofollow">Books</a>  
<strong>Newsletter:</strong> <a href="https://drlaura.live/#subscribe" rel="nofollow">Subscribe to Newsletter</a>  
<strong>Youtube:</strong> <a href="https://www.youtube.com/channel/UCwhDncPCadKKgWOnTxW72ow" rel="nofollow">@dr.laurawhereworkmeetslife</a>  
<strong>Facebook:</strong> <a href="https://www.facebook.com/Dr.Laura.whereworkmeetslife" rel="nofollow">@Dr.Laura.whereworkmeetslife</a>  
<strong>Instagram:</strong> @<a href="https://www.instagram.com/dr.laura__/" rel="nofollow">dr.laura__</a>  
<strong>Tik Tok:</strong> <a href="https://www.tiktok.com/@drlaura" rel="nofollow">@drlaura</a>__  
<strong>X:</strong> <a href="https://x.com/DrLaura_" rel="nofollow">@DrLaura_</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, wherever you happen to be, I want to welcome you to another episode of unstoppable mindset. I am your host, Mike hingson, and we have, I think, an interesting guest today. She's an organizational psychologist. She is a keynote speaker, and she even does a podcast I met Dr Laura through a function that we've talked about before on this podcast, Pata palooza. We met at pollooza 12. So that goes back to January. I think Dr Laura is an organizational psychologist. As I said, she's a keynote speaker. She runs a podcast. She's written books, and I think you've, if I'm not mistaken, have written two fiction books, among other things, but we'll get to all that. But Laura, I want to welcome you to unstoppable mindset. And thank you very much for being here.
 
<strong>Dr. Laura Hambley Lovett ** 02:12
Well, thank you for having me, Michael. I really think the world of you and admire your spirit, and I'm just honored to be here speaking with you today. Well,
 
</strong>Michael Hingson ** 02:22
as I tell people when they come on the podcast, we do have one hard and fast rule, and that is, you're supposed to have fun. So if you can't have fun, forget about
 
<strong>Dr. Laura Hambley Lovett ** 02:30
it. Okay, alright, I'm willing to There
 
</strong>Michael Hingson ** 02:34
you go see you gotta have a little bit of fun. Well, why don't we start as I love to do with a lot of folks tell us kind of about the early Laura, growing up and all that, and kind of how you got where you are, if you will. Oh, my goodness, I know that opens up a lot of options.
 
<strong>Dr. Laura Hambley Lovett ** 02:52
I was an afterthought child. I was the sixth child of a Catholic mother who had five children in a row, and had me 12 years later, unplanned, same parents, but all my siblings are 12 to 19 years older than me, so I was caught between generations. I always wanted to be older than I was, and I felt, you know, I was almost missing out on the things that were going on before me. But then I had all these nieces and nephews that came into the world where I was the leader of the pack. So my niece, who's next in line to me, is only three years younger, so it just it makes for an interesting dynamic growing up where you're the baby but you're also the leader. Well,
 
</strong>Michael Hingson ** 03:39
lot of advantages there, though I would think,
 
<strong>Dr. Laura Hambley Lovett ** 03:42
Oh yeah, it taught me a lot about leadership. It taught me about followership. It taught me about life and learning the lessons from my older siblings of what you know, they were going through and what I wanted to be like when I grew up.
 
</strong>Michael Hingson ** 03:58
So, so what kind of things did you learn from all of that? And you know, what did, what did they teach you, and what did they think of you, all of your older siblings? Oh, they loved me. I was, I bet they were. Yeah, you were the baby sister.
 
<strong>Dr. Laura Hambley Lovett ** 04:13
But I should add my mom was mentally ill, so her mental illness got worse after having me, I think, and I know this about postpartum, as you get older and postpartum hits, it can get worse later on and and she suffered with a lot of mental health challenges, and I would say that that was the most challenging part of growing up for me.
 
</strong>Michael Hingson ** 04:42
Did she ever get over that? Or?
 
<strong>Dr. Laura Hambley Lovett ** 04:45
No, we just, I mean, it had its ups and downs. So when times were good, she was great, she was generous, she was loving. She was a provider, a caretaker. She had stayed at home her whole life, so she was the stay at home mom, where you'd come home from school. And there'd be hot, baked cookies and stuff, you know, she would really nurture that way. But then when she had her lows, because it was almost a bipolar situation, I would, I would say it was undiagnosed. I mean, we never got a formal diagnosis, but she had more than one psychotic break that ended her in the hospital. But I would say when she was down, she would, you know, run away for a few days and stay in another city, or have a complete meltdown and become really angry and aggressive. And, I mean, it was really unpredictable. And my father was just like a rock, just really stable and a loving influence and an entrepreneur like I am, so that, you know, he really helped balance things out, but it was hard on him as well,
 
</strong>Michael Hingson ** 05:48
I'll bet. Yeah, that's never easy. Is she still with us, or is she passed?
 
<strong>Dr. Laura Hambley Lovett ** 05:53
No, she got dementia and she passed. The dementia was about 12 years of, you know, turning into a baby. It's so sad that over 12 years, we just she lost her mind completely, and she died in 2021 and it was hard. I mean, I felt like, oh, man, you know, that was hard. I you know, as much as it was difficult with her and the dementia was difficult. I mean, she was my mother, and, yeah, it was a big loss for me. And I lost my father at age 21 and that was really hard. It was a very sudden with an aneurysm. And so that was in 1997 so I've been a long time without parents in my life.
 
</strong>Michael Hingson ** 06:30
Wow. Well, I know what you mean. My father, in this is his opinion, contracted some sort of a spore in Africa during World War Two, and it manifested itself by him losing, I think it was white blood cells later in his life, and had to have regular transfusions. And eventually he passed in 1984 and my belief is, although they classified it as congestive heart failure, he had enough other diseases or things that happened to him in the couple of years before he passed. I think it was actually HIV that he died from, because at that time, they still didn't understand about tainted blood, right? And so he got transfusions that probably were blood that that was a problem, although, you know, I can't prove that, and don't know it, but that's just kind of my opinion.
 
<strong>Dr. Laura Hambley Lovett ** 07:34
Oh, I'm so sorry to hear that, Michael, that is so, so sad.
 
</strong>Michael Hingson ** 07:38
Yeah. And then my mom was a smoker most of her life, and she fell in 1987 and broke her hip, and they discovered that she also had some some cancer. But anyway, while she was in the hospital recovering from the broken hip, they were going to do some surgery to deal with the cancer, but she ended up having a stroke and a heart attack, and she passed away. So Oh, my God. I lost my mom in 1987
 
<strong>Dr. Laura Hambley Lovett ** 08:04
and you know, you were young. Well,
 
</strong>Michael Hingson ** 08:08
I was, I was 37 when she died. So still, I missed them both, even today, but I I had them for a while, and then my brother, I had until 2015 and then he passed from cancer. So it happens, and I got married in 1982 to my wife, Karen, who was in a wheelchair her whole life, and she passed in 2022 so we were married 40 years. So lots of memories. And as I love to tell people all the time, I got to continue to be a good kid, because I'm being monitored from somewhere, and if I misbehave, I know I'm going to hear about it. So,
 
<strong>Dr. Laura Hambley Lovett ** 08:49
you know, well, that's a beautiful, long marriage that the two of you had
 
</strong>Michael Hingson ** 08:55
was and lots of memories, which is the important things. And I was blessed that with September 11 and so on, and having written thunder dog, the original book that I wrote about the World Trade Center and my life, it was published in 2011 and I was even reading part of it again today, because I spoke at a book club this morning, it just brings back lots of wonderful memories with Karen, and I just can't in any way argue with the fact that we did have a great 40 years. So no regrets.
 
<strong>Dr. Laura Hambley Lovett ** 09:26
Wow, 40 years.
 
</strong>Michael Hingson ** 09:30
Yeah. So, you know, it worked out well and so very happy. And I know that, as I said, I'm being monitored, so I I don't even chase the girls. I'm a good kid. Chris, I would point out none of them have chased me either. So, you know,
 
<strong>Dr. Laura Hambley Lovett ** 09:49
I love your humor. It's so awesome. So we gotta laugh, Mark, because the world's really tricky right now. Oh gosh, isn't it? It's very tricky. And I'd love to talk. About that today a bit, because I'm just having a lot of thoughts about it and a lot of messages I want to get across being well, you are well psychologist and a thought leader and very spiritual and just trying to make a difference, because it's very tricky.
 
</strong>Michael Hingson ** 10:16
So how did you get into psychology and all that. So you grew up, obviously, you went to college and tell me about that and how you ended up getting into the whole issue of psychology and the things that you do. Well,
 
<strong>Dr. Laura Hambley Lovett ** 10:30
I think being the youngest, I was always curious about human dynamics in my family and the siblings and all the dynamics that were going on, and I was an observer of all of that. And then with my mother and just trying to understand the human psyche and the human condition. And I was a natural born helper. I always wanted to help people, empathetic, very sensitive kid, highly sensitive person. So then when I went into psycho to university. We University. We call it up here for an undergrad degree, I actually didn't know what I wanted to do. I was a musician as well. I was teaching music throughout high school, flute and piano. I had a studio and a lot of students. And thought, well, maybe do I want to do a music degree? Or, Oh, maybe I should go into the family business of water treatment and water filtration that my father started for cities, and go in and do that and get a chemical engineering degree. Not really interested in that, though, no. And then just kind of stumbled my way through first year. And then I was really lost. And then I came across career counseling. And I thought, Okay, this is going to help me. And it did. And psychology lit up like a light bulb. I had taken the intro to psych course, which is more of a hodgepodge mix of topics. I'm like, yeah, and then, but when I looked at the second year courses in the third year and personality and abnormal psych and clinical psych and all of that. I thought, Oh, I found my place. This is juicy. This is interesting. And I want to help people. Is
 
</strong>Michael Hingson ** 12:09
this to say you fit right in when you were studying Abnormal Psychology? Just checking,
 
<strong>Dr. Laura Hambley Lovett ** 12:14
yeah, probably okay. I actually didn't go down the clinical psych route, which is where it's the clinical psych and the psychiatrists that tackle more of the personality disorders. So I went into counseling psych, which is the worried well. We call it the worried well. So people like you and I who are going through life, experiencing the various curve balls that life has to offer, and I know you've been through more than your fair share, but it's helping people get through the curve balls. And I specialized in career, I ended up saying people spend most of their waking lives, you know, working or thinking about work as part of their identity. So I specialized in career development psychology in my master's degree.
 
</strong>Michael Hingson ** 13:01
Yeah, well, that's, that's certainly, probably was easier than flute and piano. You couldn't do both of those at the same time.
 
<strong>Dr. Laura Hambley Lovett ** 13:07
I ended up having to, yeah, it became too much. I tried to for a while.
 
</strong>Michael Hingson ** 13:13
Yeah, you can play the flute or the piano, but kind of hard to do both at the same time. Oh,
 
<strong>Dr. Laura Hambley Lovett ** 13:18
at the same time, yeah, unless you play with your toes, which I've seen people actually people do that, yeah, do Yeah. There's this one speaker in our national speakers group, and he he does a lot with his toes, like I remember him playing the drums with his toes at his last keynote. So I was just amazed. So horn with no arms and does everything with his feet. So I bet he could do some piano too. There you go.
 
</strong>Michael Hingson ** 13:49
But then, of course, having no arms and he would also have a problem doing piano at the same time. But, you know, that's okay, but still, so you went into to psychology, which I find is a is a fascinating subject. Anyway, my interest was always in the physical sciences, so I got my master's degree in physics, although I did take a couple of psychology courses, and I enjoyed it. I remember the basic intro to psych, which was a lot of fun, and she's had a real hodgepodge, but still it was fascinating. Because I always was interested in why people behave the way they do, and how people behave the way they do, which is probably why I didn't go into theoretical physics, in a sense. But still it was and is very interesting to see how people behave, but you went off and got your masters, and then you also got a PhD along the line, huh?
 
<strong>Dr. Laura Hambley Lovett ** 14:47
Yeah, that was interesting. I did the Masters, and then I always did things a little differently. Michael, so all of my peers went on to become registered psychologists, which, which means you have. To go through a registration process, and instead, I got pulled into <a href="http://a.com" rel="nofollow">a.com</a> company. We called them dot coms at the time, because in 1999 when I started with <a href="http://a.com" rel="nofollow">a.com</a> It was a big thing. I mean, it was exciting, right? It was and it was a career development <a href="http://related.com" rel="nofollow">related.com</a> that had a head office in New York City, and I ended up leading a team here in Calgary, and we were creating these technologies around helping people assess their passions, their interests, their skills, and then link to careers. We had about 900 careers in our database, and then linking people to educational programs to get them towards those careers. So I remember coming up a lot of times to Rutgers University and places like that, and going to New York City and dealing with that whole arena. So I was, you know, from a young age, I'd say I was too young to rent a car when I flew there, but I had a team of about 15 people that I oversaw, and it was great experience for me at an early age of, okay, you know, there's a lot I'm learning a lot here, because I really wasn't trained in Business and Management at that time, right?
 
</strong>Michael Hingson ** 16:17
But you But you did it.
 
<strong>Dr. Laura Hambley Lovett ** 16:20
I did it, yeah, I did it. And then I ended up working for another consulting firm that brought me into a whole bunch of organizations working on their competency models. So I did a lot of time in the Silicon Valley, working in different companies like Cisco, and I was just in this whole elaborate web of Okay. Organizations are quite interesting. They're almost like families, because they have a lot of dynamics there. It's interesting. And you can make a difference, and you can help the organization, the people in the workplace, you know, grow and thrive and develop. And I'm okay, you know, this is interesting, too. I like this. And then at that time, I knew I wanted to do a doctorate, and I discovered that organizational Psych was what I wanted to do, because it's the perfect blend of business and psychology. Because I'm a serial entrepreneur, by the way, so entrepreneurship, psychology, business, kind of the best of both worlds. Okay, I'm going to do that, so that's what I did.
 
</strong>Michael Hingson ** 17:24
That certainly is kind of cool. So when did you end up getting your doctorate?
 
<strong>Dr. Laura Hambley Lovett ** 17:28
I finished that in 2005
 
</strong>Michael Hingson ** 17:31
okay, were you working while you were doing that? Or did you just go back to school full
 
<strong>Dr. Laura Hambley Lovett ** 17:36
time? I had to go back to school because the program was very heavy. It was a program where you could not work full time during it. I still worked part time during it. I was working hard because I was registering as a psychologist at the same time, I knew I wanted to register and become a psychologist, and I knew I wanted to get that doctorate, and there were times when I almost stepped away, especially at the beginning of it, because when you're out in the real world, and then you go back into academia, it's just such a narrow How do I explain this? How does this, how is this relevant? You know, all these journal articles and this really esoteric, granular research on some little itty, itty bitty thing. And I just really struggled. But then I said, So I met with someone I remember, and she she said, Laura, it's like a car. When you buy a car, you can choose your own car seats and color, and you know, the bells and whistles of your car, and you can do that for the doctorate. And I said, Okay, I'm going to make the doctorate mine, and I'm going to specialize in a topic that I can see being a topic that the world of work will face in the future. So I specialized in remote leadership, and how you lead a team when they're not working in the same office, and how you lead and inspire people who are working from home. And that whole notion of distributed work, which ended up becoming a hot topic in the pandemic. I was, I was 20 years, 15 years ahead of the game. Yeah. Well, that,
 
</strong>Michael Hingson ** 19:09
of course, brings up the question of the whole issue of remote work and stuff during the pandemic and afterward. What do you what do you think has been the benefit of the whole concept of remote work. What did people learn because of the pandemic, and are they forgetting it, or are they still remembering it and allowing people to to work at home? And I ask that because I know in this country, our illustrious president is demanding that everybody go back to work, and a lot of companies are buying into that as well. And my thought has always been, why should we worry about where a person works, whether it's remote or in an actual office, so long as they get the work? Done, but that seems to, politically not be the way what people want to think of it today.
 
<strong>Dr. Laura Hambley Lovett ** 20:06
Yeah, it's, I mean, I have a lot to say on it, and I have years and years of data and research that supports the notion that it's not a one size fits all, and a blend tends to be the best answer. So if you want to preserve the culture and the collaboration, but yet you want to have people have the flexibility and autonomy and such, which is the best of both worlds. Because you're running a workplace, you're not running a daycare where you need to babysit people, and if you need to babysit people, you're hiring the wrong people. So I would say I'm a biggest fan of hybrid. I think remote works in some context, I think bringing everyone back full time to an office is very, very old school command and control, leadership, old school command and control will not work. You know, when you're trying to retain talent, when it's an employer's market, yes, you'll get away with it. But when it goes back to an employee's market. Watch out, because your generation Z's are going to be leaving in droves to the companies that offer flexibility and autonomy, same with some of your millennials, for sure, and even my generation X. I mean, we really value, you know, a lot of us want to have hybrids and want to be trusted and not be in a car for 10 to 20 hours a week commuting? Yeah? So,
 
</strong>Michael Hingson ** 21:27
yeah, I know I hear you, and from the baby boomer era, you know, I I think there's value in being in an office that is, I think that having time to interact and know colleagues and so on is important. But that doesn't mean that you have to do it every day, all day. I know many times well. I worked for a company for eight years. The last year was in New York because they wanted me to go to New York City and open an office for them, but I went to the office every day, and I was actually the first person in the office, because I was selling to the east coast from the west coast. So I opened the office and was on the phone by 6am in the morning, Pacific Time, and I know that I got so much more done in the first two to three hours, while everyone else was slowly filtering in, and then we got diverted by one thing or another, and people would gossip and so on. Although I still tried to do a lot of work, nevertheless, it got to be a little bit more of a challenge to get as much done, because now everybody was in and they wanted to visit, or whatever the case happens to be, and I think there's value in visiting, but I think from a working standpoint, if I'd been able to do that at home, at least part of the time, probably even more would have been accomplished. But I think there's value also in spending some time in the office, because people do need to learn to interact and know and trust each other, and you're not going to learn to trust if you don't get to know the other people.
 
<strong>Dr. Laura Hambley Lovett ** 23:08
Yeah, totally. I agree with you 100% and I know from it. I on my own podcast I had the founder of four day work week global, the four day work movement. I did four episodes on that topic, and yeah, people are not productive eight hours a day. I'll tell you that. Yeah, yeah. So just because you're bringing them into an office and forcing them to come in, you're not gonna it doesn't necessarily mean more productivity. There's so much that goes into productivity, apart from presenteeism, yeah,
 
</strong>Michael Hingson ** 23:45
yeah, I hear what you're saying, and I think there's, there's merit in that. I think that even when you're working at home, there are rules, and there you're still expected to do work, but there's, I think, room for both. And I think that the pandemic taught us that, but I'm wondering if we're forgetting it.
 
<strong>Dr. Laura Hambley Lovett ** 24:06
Oh yeah, that's the human condition. We forget, right? We, we forget. We it's almost I envision an icy ski slope. I'm a skier, you know, being up here in Canada and the Rocky Mountains, but it's a ski slope, and you walk up a few steps, and then you slide back so easily, because it's icy, right? Like you gotta just be aware that we slide back easily. We need to be intentional and stay on top of the why behind certain decisions, because the pendulum swings back so far so easily. And I mean, women's issues are one of those things we can slide back so quickly. After like, 100 years of women fighting for their rights, we can end up losing that very, very quickly in society. That's just one of many examples I know all the D, E and I stuff that's going on, and I. I mean, it's just heartbreaking, the extent of that pendulum slapping back the other way, so hard when we need to have a balance, and you know, the right balance, because the answer is never black and white, black or white, the answer is always some shade of gray.
 
</strong>Michael Hingson ** 25:20
How do we get people to not backslide? And I know that's a really tough question, and maybe there's no there, there very well may not really be an easy answer to that, but I'm just curious what your thoughts are.
 
<strong>Dr. Laura Hambley Lovett ** 25:37
That's a great question. Michael, I would envision almost ski poles or hiking poles. It's being grounded into the earth. It's being grounded into what are the roots of my values? What are my the values that we hold dear as human beings and as society, and sticking to those values, and, you know, pushing in to the earth to hold those values and stand up for those values, which I know is easier said than done in certain climates and certain contexts. And I mean, but I think it's really important to stand strong for what our values
 
</strong>Michael Hingson ** 26:20
are, yeah, I think that's really it. It comes down to values and principles. I know the late president, Jimmy Carter once said that we must adjust to changing times while holding to unwavering principles. And it seems to me you were talking about this being a tricky world. I thought that was an interesting way to express it. But I'm wondering if we're seeing all too many people not even holding to the unwavering principles, the sacrificing principles for political expediency and other things, yeah,
 
<strong>Dr. Laura Hambley Lovett ** 26:53
yes, exactly. And we know about values that sometimes values clash, right? So you might have a value that you want to have a lot of money and be financially, you know, successful, yet you have the value of work life balance and you want a lot of time off and and sometimes those values can clash, and sometimes we need to make decisions in our lives about what value takes precedence at this time in our life. But I think what you're right is that there's a lot of fear out there right now, and when the fear happens, you can lose sight of why those values are important to you for more of a shorter term, quick gain to get rid of the fear, because fear is uncertain and painful for humans.
 
</strong>Michael Hingson ** 27:44
Well, I wrote live like a guide dog, which is the latest book that was, that was published in August of last year, and it's all about learning to control fear, really. And the reality is, and what I say in the book, essentially is, look, fear is with us. I'm not going to say you shouldn't be afraid and that you can live without fear, but what you can do is learn to control fear, and you have the choice of learning how you deal with fear and what you allow fear to do to you. And so, for example, in my case, on September 11, that fear was a very powerful tool to help keep me focused going down the stairs and dealing with the whole day. And I think that's really the the issue is that fear is is something that that all too many people just have, and they let it overwhelm them, or, as I put it, blind them, and the result of that is that they can't make decisions, they can't move on. And so many things are happening in our world today that are fomenting that fear, and we're not learning how to deal with it, which is so unfortunate.
 
<strong>Dr. Laura Hambley Lovett ** 29:02
Yeah, you're right. And I back to your World Trade Center. So you were on, was it 778? 78 oh, my god, yeah. So to me, that must have been the scariest moment of your life.
 
</strong>Michael Hingson ** 29:17
I'm missing in a in a sense, no only until later, because none of us knew what was happening when the plane hit the building, which it did on the other side of the building from me and 1000s of others, and it hit above where we were. So going down the stairs, none of us knew what happened, because nobody saw it. And as I point out, Superman and X ray vision are fiction. So the reality is, it had nothing to do with blindness. The fact is, none of us knew going down the stairs. We figured out a plane hit the building because we smelled something that I eventually identified as burning jet fuel fumes, because I smell it every time I went to an airport. But we didn't know what happened. And. And and in a sense, that probably was a good thing for most people. Frankly, I would rather have known, and I can, I can say this, thinking about it a lot as I do, I would rather have known what happened, because it would have affected perhaps some of the decisions that I made later. If I had known that the buildings had been struck and there was a likelihood that they would collapse. I also know that I wouldn't have panicked, but I like information, and it's something that I use as a tool. But the fact is that we didn't know that. And so in a sense, although we were certainly worried about what was going on, and we knew that there was fire above us, we didn't know what it was all about.
 
<strong>Dr. Laura Hambley Lovett ** 30:41
Wow. And I would say, so glad you got out of there. I Yeah, what a horrific experience. I was up there the year before it happened. And I think being up there, you can just sense the the height of it and the extent of it, and then seeing ground zero after and then going there with my son last June and seeing the new world trade, it was just really, I really resonate with your or not resonate, but admire your experience that you got out of there the way you did, and thank goodness you're still in this world. Michael,
 
</strong>Michael Hingson ** 31:17
it's a weird experience having been back, also now, going through the museum and being up in the new tower, trying to equate where I was on September 11 and where things were with what it became when it was all rebuilt. There's no easy reference point, although I did some of the traveling around the area with someone who knew what the World Trade Center was like before September 11. And so they were able to say, Okay, you're standing in such and such a place, so you're standing right below where Tower One was. And then I could kind of put some reference points to it, but it was totally different. Needless to say,
 
<strong>Dr. Laura Hambley Lovett ** 32:05
Yeah, no kidding, but I think the fear that you go through during a disaster, right, is immediate like so the fight flight response is activated immediately, and you're, you're put into this almost state of flow. I call it a state where you time just is irrelevant. You're just putting one foot ahead of the other, right, right, right? Whereas the fear that society is going through right now, I think, is a projecting out into the future fear. It's not surviving this moment. It's more about I want to make sure I have enough money in the future, and I want to make sure I have safety in the future, or whatever it is, and you're projecting out, and you're living in the future, and you're worrying about the future, you're not living in the present, and it makes people kind of go crazy in the end, with anxiety, because we're not meant to be constantly worried about the Future. The only thing we can control is today and what we put into place for a better tomorrow, but fearing tomorrow and living in anxiety is so unhealthy for the human spirit,
 
</strong>Michael Hingson ** 33:13
and yet that's what people do, and it's one of the things we talk about and live like a guide dog. Worry about what you can control and don't worry about the rest. And you know, we spend so much time dealing with what if, what if this happens? What if that happens? And all that does, really is create fear in us, rather than us learning, okay, I don't really have control over that. I can be worried about the amount of money I have, but the real question is, what am I going to do about it today? And I know one of the lessons I really learned from my wife, Karen, we had some times when when we had significant debt for a variety of reasons, but like over the last few years of her life, we had enough of an income from speaking and the other things that I was doing that she worked really hard to pay down credit card bills that we had. And when she passed, most all of that was accomplished, and I was, I don't know whether she thought about it. She probably did, although she never got to the point of being able to deal with it, but one of the things that I quickly did was set up with every credit card company that we use paying off each bill each month, so we don't accrue credit, and so every credit card gets paid off, because now the expenses are pretty predictable, and so we won't be in that situation as long as I continue to allow things to get paid off every month and things like that. But she was the one that that put all that in motion, and it was something she took very, very seriously, trying to make sure. It. She brought everything down. She didn't really worry so much about the future. Is, what can I do today? And what is it that my goal is? Well, my goal is to get the cards paid off. I can do this much today and the next month. I can do this much today, which, which I thought was a great way and a very positive way to look at it. She was very methodical, but she wasn't panicky.
 
<strong>Dr. Laura Hambley Lovett ** 35:24
Mm, hmm. No, I like that, because panic gets us nowhere. It just It ruins today and it doesn't help tomorrow, right? Same with regret, regret you can't undo yesterday, and living in regret, guilt, living in the past is just an unhealthy place to be as well, unless we're just taking the learnings and the nuggets from the past. That's the only reason we need the past is to learn from it. You
 
</strong>Michael Hingson ** 35:52
have to learn from it and then let it go, because it's not going to do any good to continue to dwell on it.
 
<strong>Dr. Laura Hambley Lovett ** 35:57
Yeah, exactly.
 
</strong>Michael Hingson ** 36:00
Well, so you, you, you see so many things happening in this world. How do we deal with all of it, with all the trickiness and things that you're talking about?
 
<strong>Dr. Laura Hambley Lovett ** 36:10
Do you like that word, tricky? I like it. That's a weird word.
 
</strong>Michael Hingson ** 36:14
Well, I think it's, it's a different word, but I like it, it, it's a word that I think, personally, becomes non confrontive, but accurate in its descriptions. It is tricky, but, you know, we can, we can describe things in so many ways, but it's better to do it in a way that isn't judgmental, because that evokes attitudes that we don't need to have.
 
<strong>Dr. Laura Hambley Lovett ** 36:38
Yeah, if I use the word scary or terrible, or, I think those words are, yeah, just more anxiety provoking. Tricky can be tricky. Can be bad, tricky can be a challenge,
 
</strong>Michael Hingson ** 36:52
right? Like a puppy, unpredictable, or, you know, so many things, but it isn't, it isn't such a bad thing. I like that.
 
<strong>Dr. Laura Hambley Lovett ** 37:03
How do we navigate a tricky world? Well, we we need to focus on today. We need to focus on the things that we can control today, physically, mentally, emotionally, socially and spiritually, the five different arenas of our life and on any given day, we need to be paying attention to those arenas of our life and how are they doing. Are we healthy physically? Are we getting around and moving our bodies? Are we listening to our bodies and our bodies needs? Are we putting food into our bodies, and are we watching what we drink and consume that could be harming our bodies, and how does it make us feel? And are we getting enough sleep? I think sleep is a huge issue for a lot of people in these anxiety provoking times.
 
</strong>Michael Hingson ** 37:56
Well, I think, I think that's very accurate. The question is, how do we learn to do that? How do we teach ourselves?
 
<strong>Dr. Laura Hambley Lovett ** 38:07
How do we learn to do all that
 
</strong>Michael Hingson ** 38:09
stuff? How do we how do we learn to deal with the things that come up, rather than letting them all threaten us and scare us?
 
<strong>Dr. Laura Hambley Lovett ** 38:20
Oh, that's a big question. I think that well, the whole the five spheres, right? So if you're taking care of your physical health and you're making that a priority, and some people really struggle with that, and they need a buddy system, or they need professional helpers, right, like a coach or a trainer or a psychologist like me, or whatever it is that they need the extra supports in place, but the physical super important, the making sure that we are socially healthy and connectedness is more important than ever. Feeling connected to our tribe, whatever that is, our close friends. You know, whether we have family that we would consider friends, right? Who in our team is helpful to us and trusted allies, and if we can have the fingers of one hand with close people that we trust in our lives, that's that's great, right? It doesn't have to be 100 people, right? It can be a handful, over your lifetime of true allies to walk through this world together.
 
</strong>Michael Hingson ** 39:26
One of the things that I've talked about it a bit on this podcast, but I I love the the concept that I think I've come up with is I used to always say I'm my own worst critic, and I said that because I love to record, and I learned the value of recording speeches, even going back to when I worked at campus radio station at kuci in Irvine campus radio station, I would listen to my show, and I kind of forced all the On Air personalities. 90s to listen to their own shows by arranging for their shows to be recorded, because they wouldn't do it themselves. And then I sent recordings home with them and said, You've got to listen to this. You will be better for it. And they resisted it and resisted it, but when they did it, it was amazing how much they improved. But I as I recorded my talks, becoming a public speaker, and working through it, I kept saying, I record them because I'm my own worst critic. I'm going to pick on me harder than anyone else can. And it was only in the last couple of years because I heard a comment in something that I that I read actually, that said the only person who can really teach you anything is you. Other people can present information, they can give you data, but you are really the only one who can truly teach you. And I realized that it was better to say I'm my own best teacher than my own worst critic, because it changes the whole direction of my thought, but it also drops a lot of the fear of listening or doing the thing that I was my own worst critic
 
<strong>Dr. Laura Hambley Lovett ** 41:10
about. I love that, Michael. I think that's genius. I'm my own best teacher, not my own worst critic,
 
</strong>Michael Hingson ** 41:19
right? It's it's positive, it's also true, and it puts a whole different spin on it, because one of the things that we talk about and live like a guide dog a lot is that ultimately, and all the things that you say are very true, but ultimately, each of us has to take the time to synthesize and think about the challenges that we face, the problems that we faced. What happened today that didn't work well, and I don't use the word fail, because I think that also doesn't help the process. But rather, we expected something to happen. It didn't. It didn't go well. What do we do about it? And that ultimately, taking time at the end of every day, for example, to do self analysis helps a lot, and the result of that is that we learn, and we learn to listen to our own inner mind to help us with that
 
<strong>Dr. Laura Hambley Lovett ** 42:17
exactly, I think that self insight is missing in a lot of us, we're not taking the time to be still and to listen to the voice within and to listen to what we are thinking and feeling internally, because we're go, go, go, go, go, and then when we're sitting still, you know what we're doing, we're on our phones,
 
</strong>Michael Hingson ** 42:41
and That's why I say at the end of the day, when you're getting ready, you're in bed, you're falling asleep. Take the time. It doesn't take a long time to get your mind going down that road. And then, of course, a lot happens when you're asleep, because you think about it
 
<strong>Dr. Laura Hambley Lovett ** 43:01
exactly. And you know, I've got to say, however spirituality is defined, I think that that is a key element in conquering this level of anxiety in society. The anxiety in society needs to be conquered by a feeling of greater meaning and purpose and connectedness in the human race, because we're all one race, the human race, in the end of the day, and all these divisions and silos and what's happening with our great you know, next door neighbors to each other, the US and Canada. It's the way that Canada is being treated is not not good. It's not the way you would treat a neighbor and a beloved neighbor that's there for you. In the end of the day, there's fires in California. We're sending our best fire crews over. You know, World War One, where my grandpa thought and Vimy Ridge, Americans were struggling. British could not take Vimy. It was the Canadians that came and, you know, got Vimy and conquered the horrific situation there. But in the end, we're all allies, and we're all in it together. And it's a tricky, tricky world,
 
</strong>Michael Hingson ** 44:11
yeah, and it goes both ways. I mean, there's so many ways the United States has also helped. So you're not, yeah, you're not really in favor of Canada being the 51st state, huh?
 
<strong>Dr. Laura Hambley Lovett ** 44:26
You know, no, yeah, I love America. I mean, I have a lot of great friends in America and people I adore, but I think Canada is its own unique entity, and the US has been a great ally in a lot of ways, and we're in it together, right, right? I mean, really in it together, and we need to stay as allies. And as soon as you start putting up a fence and throwing rocks over the fence to each other, it just creates such a feud and an unnecessary feud, yeah.
 
</strong>Michael Hingson ** 44:55
Well, very much so. And it is so unfortunate to see. It happening. And as you said, I think you put it very well. It's all about we're friends and friends. Don't treat friends in this way. But that is, that is, unfortunately, what we're seeing. I know I've been looking, and I constantly look for speaking opportunities, home, and I've sent emails to some places in Canada, and a few people have been honest enough to say, you know, we love what you do. We love your story. But right now, with what's going on between the United States and Canada, we wouldn't dare bring you to Canada, and while perhaps I could help by speaking and easing some of that a little bit. I also appreciate what they're saying, and I've said that to them and say, I understand, but this too shall pass. And so please, let's stay in touch, but I understand. And you know, that's all one can do.
 
<strong>Dr. Laura Hambley Lovett ** 46:01
Yeah, and it, it too shall pass. I mean, it's just all and then anxiety takes over and it gets in the way of logic. Michael Hingston would, hingson would be our best speaker for this option, but the optics of it might get us into trouble, and they just get all wound up about it. And I you know, in the end of the day this, this will pass, but it's very difficult time, and we need to say, Okay, we can't control what's going to happen with tariffs or next month or whatever, but we can control today. And, yeah, I just went on a walk by the river. It was beautiful, and it was just so fulfilling to my soul to be outside. And that's what I could control the day
 
</strong>Michael Hingson ** 46:41
that's right? And that walk by the river and that being outside and having a little bit of time to reflect has to help reduce fear and stress.
 
<strong>Dr. Laura Hambley Lovett ** 46:54
It does it very much, does
 
</strong>Michael Hingson ** 46:58
and and isn't that something that that more people should do, even if you're working in the office all day, it would seem like it would be helpful for people to take at least some time to step away mentally and relax, which would help drop some of the fear and the stress that they face. Anyway,
 
<strong>Dr. Laura Hambley Lovett ** 47:20
100% and I am at my office downtown today, and I can see the river right now from my window. And there's research evidence that when you can see water flowing and you can see trees, it really makes a difference to your mental health. So this office is very intentional for me, having the windows having the bright light very intentional.
 
</strong>Michael Hingson ** 47:44
I have a recording that I listen to every day for about 15 minutes, and it includes ocean sounds, and that is so soothing and just helps put so many things in perspective. Now it's not quite the same as sitting at the ocean and hearing the ocean sounds, but it's close enough that it works.
 
<strong>Dr. Laura Hambley Lovett ** 48:06
That's beautiful. And you're going to come on to my podcast and we're going to talk a lot more about your story, and that'll be really great.
 
</strong>Michael Hingson ** 48:14
We're doing that in May.
 
48:16
Yeah,
 
<strong>Michael Hingson ** 48:17
absolutely, and I'm looking forward to it. Well, how did you get involved in doing a podcast? What got you started down that road? Oh, your tricky podcast. Yeah.
 
</strong>Dr. Laura Hambley Lovett ** 48:32
So I was running my company. So I have a company of psychologists in Canada, and we operate across the country, and we do two things really, really well. One is helping people navigate their careers at all ages and stages and make find fulfilling career directions. And then our other thing we do well is helping organizations, helping be healthier places to work, so building better leaders, helping create better cultures in organizations. So that's what we do, and we have. I've been running that for 16 years so my own firm, and at the same time, I always wanted a podcast, and it was 2020, and I said, Okay, I'm turning 45 years old. For my birthday gift to myself, I'm going to start a podcast. And I said, Does anyone else on the team want to co host, and we'll share the responsibilities of it, and we could even alternate hosting. No, no, no, no, no, no one else was interested, which is fine, I was interested. So I said, this is going to be, Dr Laura, then this podcast, I'm going to call it. Dr Laura, where work meets life. So the podcast is where work meets life, and then I'm Dr Laura, Canada's. Dr Laura,
 
<strong>Michael Hingson ** 49:41
yeah, I was gonna say there we've got lots of dr, Laura's at least two not to be
 
</strong>Dr. Laura Hambley Lovett ** 49:44
mixed up with your radio. One not to be mixed up completely different, right, in approach and style and values. And so I took on that started the podcast as the labor of love, and said, I'm going to talk about three. Three things, helping people thrive in their careers, helping people thrive in their lives, and helping organizations to thrive. And then, oh yeah, I'll throw in some episodes around advocating for a better world. And then the feedback I got was that's a lot of lanes to be in, Laura, right? That is a lot of lanes. And I said, Yeah, but the commonality is the intersection of work and life, and I want to have enough variety that it's stuff that I'm genuinely curious to learn, and it's guests that I'm curious to learn from, as well as my own musings on certain topics. And so that's what's happened. So it's it's 111 episodes in I just recorded 111 that's cool, yeah. So it's every two weeks, so it's not as often as some podcasts, but every episode is full of golden nuggets and wisdom, and it's been a journey and a labor of love. And I do it for the joy of it. I don't do it as a, you know, it's not really a business thing. It's led to great connections. But I don't do it to make money, and, in fact, it costs me money, but I do it to make a difference in the tricky world,
 
<strong>Michael Hingson ** 51:11
right? Well, but at the same time, you get to learn a lot. You get to meet people, and that's really what it's all about anyway.
 
</strong>Dr. Laura Hambley Lovett ** 51:21
Oh, I've met some incredible people like you through doing it, Michael and like my mentor, Sy Wakeman, who wrote the book no ego that's behind me in my office, and who's just a prolific speaker and researcher on drama and ego in the workplace. And you know, I've, I've met gurus from around the world on different topics. It's been fabulous,
 
<strong>Michael Hingson ** 51:47
and that is so cool. Well, and you, you've written some books. Tell us about your books, and by the way, by the way, I would appreciate it if you would email me photos of book covers, because I want to put those in the show notes.
 
</strong>Dr. Laura Hambley Lovett ** 52:03
Oh, okay, I'm going to start with my current book that it actually, I just submitted my manuscript the other day, and it's, it's about toxic bosses, and how we can navigate and exit and recover from a toxic boss. And I saw this as a huge problem in the last couple of years, across different workplaces, across different people, almost everyone I met either had experienced it or had a loved one experience a toxic boss. And so I said, What is a toxic boss? First of all, how is this defined, and what does the research say? Because I'm always looking at, well, what the research says? And wait a minute, there's not a lot of research in North America. I'm an adjunct professor of psychology. I have a team of students. I can do research on this. I'm going to get to the bottom of toxic bosses post pandemic. What? What are toxic bosses? What are the damage they're inflicting on people, how do they come across, and what do we do about it? And then, how do we heal and recover? Because it's a form of trauma. So that's what I've been heavily immersed in, heavily immersed in. And the book is going to really help a lot of humans. It really is. So that's my passion right now is that book and getting it out into the world in January 2026, it's going to be
 
<strong>Michael Hingson ** 53:27
published. What's it called? Do you have a title
 
</strong>Dr. Laura Hambley Lovett ** 53:30
yet? I do, but I'm not really okay title officially yet, because it's just being with my publisher and editor, and I just don't want to say it until actually, Michael, I have the cover so it's going through cover design. I have a US publisher, and it's going through cover design, and that's so important to me, the visual of this, and then I'll share the I'll do a cover reveal. Good for you, yeah, and this is important to me, and I think it's timely, and I really differentiate what's a difficult boss versus a toxic boss, because there's a lot of difficult bosses, but I don't want to mix up difficult from toxic, because I think we need to understand the difference, and we need to help difficult bosses become better. We need to help toxic bosses not to do their damage and organizations to deal with them. And it's just there's so many different legs to this project. I'll be doing it for years.
 
<strong>Michael Hingson ** 54:24
So what's the difference between difficult and toxic? Or can you talk about that?
 
</strong>Dr. Laura Hambley Lovett ** 54:29
Yeah, I can talk about, I mean, some of the differences difficult bosses are frustrating, annoying. They can be poor communicators, bad delegators. They can even micromanage sometimes, and micromanagement is a common thing in new leaders, common issue. But the difference is that they the difficult boss doesn't cause psychological harm to you. They don't cause psychological and physical harm to you. They're not. Malicious in their intent. They're just kind of bumbling, right? They're just bumbling unintentionally. It's unintentional. The toxic boss is manipulative, dishonest, narcissistic. They can gaslight, they can abuse, they can harass, all these things that are intentional. Negative energy that inflicts psychological and or physical harm.
 
<strong>Michael Hingson ** 55:27
And I suspect you would say their actions are deliberate for the most part, for the most part, at
 
</strong>Dr. Laura Hambley Lovett ** 55:35
least, yeah. And that's a whole Yeah, yeah. I would say whether they're deliberate or not, it's the impact that matters. And the impact is deep psychological hurt and pain, which is, and we know the Psych and the body are related, and it often turns into physical. So my research participants, you know, lots of issues. There's there's research. Cardiovascular is impacted by toxic bosses. Your mental health is your your heart rate, your your digestion, your gut. I mean, all of it's connected. When you have a toxic Boss,
 
<strong>Michael Hingson ** 56:09
what usually creates a toxic boss? It has to come from somewhere
 
</strong>Dr. Laura Hambley Lovett ** 56:18
that stems back to childhood. Typically got it. And we get into a whole you know about childhood trauma, right? Big T trauma and little T trauma. Little T trauma are almost death by 1000 paper cuts. It's all the little traumas that you know you you went through, if they're unaddressed, if they're unaddressed, big T trauma is you were sexually assaulted, or you were physically abused, or you went through a war and you had to escape the war torn country, or those sorts of things I call big T and I've learned this from other researchers. Little Ts are like this. You know, maybe microaggressions, maybe being teased, maybe being you know, these things that add up over time and affect your self confidence. And if you don't deal with the little Ts, they can cause harm in adulthood as well. And so that's what, depending on what went on earlier, whether you dealt with that or not, can make you come across into adulthood as a narcissist, for example,
 
<strong>Michael Hingson ** 57:21
right? Well, you've written some other books also, haven't
 
</strong>Dr. Laura Hambley Lovett ** 57:25
you? Oh, yeah, so let's cheer this conversation up. I wrote two psychological thrillers. I am mad. I have an active imagination. I thought, what if someone got kidnapped by a billionaire, multi billionaire ex boyfriend who was your high school sweetheart, but it was 10 years later, and they created a perfect life for you, a perfect life for you, in a perfect world for you. What would that be like? So it's all about navigating that situation. So I have a strong female protagonist, so it's called losing cadence. And then I wrote a sequel, because my readers loved it so much, and it ended on a Hollywood cliffhanger. So then I wrote the sequel that takes place 12 years later, and I have a producing partner in in Hollywood, and we're pitching it for a TV series filmed as a three season, three seasons of episodes, and potentially more, because it's a really interesting story that has you at the edge of your seat at every episode.
 
<strong>Michael Hingson ** 58:28
Have those books been converted to audio? Also?
 
</strong>Dr. Laura Hambley Lovett ** 58:33
No, no, I never converted them to audio. But I should. I should.
 
<strong>Michael Hingson ** 58:37
You should, you should. Did you publish them? Or did you have a publisher? I
 
</strong>Dr. Laura Hambley Lovett ** 58:41
published these ones. Yeah, a decade ago, a decade ago,
 
<strong>Michael Hingson ** 58:45
it has gotten easier, apparently, to make books available on Audible, whether you read them or you get somebody else to do it, the process isn't what it used to be. So might be something to look at. That'd be kind of fun.
 
</strong>Dr. Laura Hambley Lovett ** 59:00
I think so. And I'll be doing that for my toxic boss book. Anyway, Michael, so I'm going to learn the ropes, and then I could do it for losing cadence and finding Sophie,
 
<strong>Michael Hingson ** 59:09
you'd find probably a lot of interested people who would love to have them in audio, because people running around, jogging and all that, love to listen to things, and they listen to podcasts, yours and mine. But I think also audio books are one way that people get entertained when they're doing other things. So yeah, I advocate for it. And of course, all of us who are blind would love it as well. Of
 
</strong>Dr. Laura Hambley Lovett ** 59:34
course, of course, I just it's on my mind. It's and I'm going to manifest doing that at some point.
 
<strong>Michael Hingson ** 59:41
Well, I want to thank you for being here. This has been absolutely a heck of a lot of fun, and we'll have to do it again. We'll do it in May, and we may just have to have a second episode going forward. We'll see how it goes. But I'm looking forward to being on the your podcast in May, and definitely send me a. The book covers for the the two books that you have out, because I'd like to make sure that we put those in the show notes for the podcast. But if people want to reach out to you, learn more about you, maybe learn what you do and see how you can work with them. How do they do that?
 
</strong>Dr. Laura Hambley Lovett ** 1:00:14
Sure, that's a great question. So triple w.dr, Laura all is one word, D R, L, A, u, r, a, dot live. So Dr, Laura dot live is my website, and then you'll find where work meets life on all the podcast platforms. You'll find me a lot on LinkedIn as Dr Laura Hambley, love it, so I love LinkedIn, but I'm also on all the platforms, and I just love connecting with people. I share a lot of videos and audio and articles, and I'm always producing things that I think will help people and help organizations.
 
<strong>Michael Hingson ** 1:00:52
Well, cool. Well, I hope people will reach out. And speaking of reaching out, I'd love to hear what you all think of our episode today. So please feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael hingson is m, I C H, A, E, L, H i N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. We value that. If you don't give us a five star rating, I won't tell Alamo, my guy dog, and so you'll be safe. But we really do appreciate you giving us great ratings. We'd love to hear your thoughts. If any of you know of anyone else who ought to be a guest on our podcast, or if you want to be a guest, and of course, Laura, if you know some folks, we are always looking for more people to come on unstoppable mindset. So please feel free to let me know about that. Introduce us. We're always looking for more people and more interesting stories to tell. So we hope that that you'll do that. But I want to thank but I want to thank you again for coming on today. This has been fun,
 
</strong>Dr. Laura Hambley Lovett ** 1:02:07
definitely, and I really admire you, Michael, and I can't wait to have you on where work meets life.
 
**Michael Hingson ** 1:02:18
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Organizational Psychologist and Serial Entrepreneur with Dr. Laura Hambley Lovett</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2ad26df6-d2d6-4e9f-b8da-88032276897b.mp3?source=rss&amp;ext=asset.mp3" length="92682291" type="audio/mpeg" />
<itunes:episode>345</itunes:episode>
</item>
<item><title>Episode 344 – Unstoppable Retired Silicon Valley Leader and Man of Faith with Skip Vaccarello</title>
<guid isPermaLink="false">https://pinecast.com/guid/fc0a15e2-ebf5-4478-b245-cb36c67a2204</guid>
<pubDate>Fri, 13 Jun 2025 10:00:42 -0000</pubDate>

<itunes:duration>01:00:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d8f99599-9cfa-44b5-90d0-94c9b197103a/UM344-Skip_Vaccarello-Coverart.jpg" />
<description><![CDATA[<p>I have known Skip Vaccarello for more than 12 years. When we first met both Skip and I lived in Northern California. Neither of us seem to remember the event at which we met, but we both discovered that we were people of faith. Over the years we lost touch until early January 2025 when I received a bulk email from Skip and reached out to see if we could get him to come on Unstoppable Mindset. He accepted and today’s episode is the result.
 
Skip has over 40 years of experience leading Silicon Valley high tech companies. One of his first efforts was leading VisiCorp, the creator of the industry’s first pc-based spreadsheet VisiCalc. What? You never heard of VisiCalc? Look it up. VisiCalc was one of those products that revolutionized so many endeavors.
 
In addition to leading and working with many Silicon Valley ventures Skip is a man of faith with a deep belief in Christianity. We talk about Skip’s fait journey and why he believes faith makes a big difference in the lives of so many people especially in the high-tech world of Silicon Valley.
 
We talk a bit about Skip’s retirement years and what he would advise anyone when they ask him about retirement. His answer may well surprise you, but his response is spot on and quite thought provoking.
 
I believe you will find Skip’s insights fascinating and well worth the listen.
 
 
 
<strong>About the Guest:</strong>
 
Skip offers podcasts on faith and business topics at <a href="https://skipvaccarello.com/" rel="nofollow">SkipVaccarello.com</a>, and is a Partner with <a href="https://www.1flourish.com/" rel="nofollow">1Flourish Capital</a>, a venture firm investing in technology-based start-up companies led by entrepreneurs of character who understand that corporate culture is vital to success. He is also the author of <em><a href="https://www.amazon.com/Finding-Silicon-Valley-Spiritual-Journeys-High-Tech/dp/0996371923/ref=sxts_rp_s1_0?crid=3NS4A5J3MJCJB&amp;cv_ct_cx=finding+god+in+silicon+valley&amp;keywords=finding+god+in+silicon+valley&amp;pd_rd_i=0996371923&amp;pd_rd_r=848682e4-2d7f-47a3-ac14-5b00a5b83938&amp;pd_rd_w=JzR0U&amp;pd_rd_wg=3gxbY&amp;pf_rd_p=53ef7f8b-c1cb-4ebe-8d67-39f3ca0ebaf7&amp;pf_rd_r=NZ7X8CQ165GNET4QCC6H&amp;psc=1&amp;qid=1640976451&amp;sprefix=finding+god+in+sili%2Caps%2C59&amp;sr=1-1-5e1b2986-06e6-4004-a85e-73bfa3ee44fe" rel="nofollow">Finding God in Silicon Valley:  Spiritual Journeys in a High-Tech World</a>.</em>
From 2005 through 2021, Skip led  <a href="https://connect.sv/" rel="nofollow">Connect Silicon Valley</a>, a non-profit organization offering speaking events featuring high-profile leaders encouraging conversations about faith and life. In addition, he has served on corporate and non-profit boards and <a href="https://skipvaccarello.com/" rel="nofollow">speaks</a> at various organizations on leadership and organizational health.
 
Skip has over 40 years of experience in leadership positions for Silicon Valley technology companies, including VisiCorp, the provider of VisiCalc, the industry’s first spreadsheet. In addition, he served as President and CEO of Applied Weather Technology, a global company providing software and services to the maritime industry. His other experience includes CEO of Communications Solutions, Inc., a communications software company; division general manager of 3Com, a networking product and solutions company; and co-founder and CEO of The Saratoga Group, an Internet-based training company. In addition, Skip has served as an executive coach, a merger and acquisition consultant, and for three years, taught a course on Principled Leadership and Ethics as an Adjunct Professor in the MBA program at William Jessup University.
 
He earned an A.B. with honors in economics from Harvard College and an MBA with honors from the Boston University School of Management. Skip has been married for over 44 years and has two daughters and six grandchildren. Skip and his wife reside in Bristol, NH and have a home in Chapel Hill, NC.</p>
<p><strong>Ways to connect Skip:</strong>
 
Website, Skip Vaccarello -- <a href="https://skipvaccarello.com/" rel="nofollow">https://skipvaccarello.com/</a>
Podcasts -- <a href="https://skipvaccarello.com/podcasts/" rel="nofollow">https://skipvaccarello.com/podcasts/</a>
Podcasts on YouTube: <a href="https://www.youtube.com/@skipvaccarello" rel="nofollow">https://www.youtube.com/@skipvaccarello</a>
Podcasts on Apple:  <a href="https://podcasts.apple.com/us/podcast/who-do-you-want-to-become/id1737471615" rel="nofollow">https://podcasts.apple.com/us/podcast/who-do-you-want-to-become/id1737471615</a>
LinkedIn -- <a href="https://www.linkedin.com/in/skip-vaccarello-50114/" rel="nofollow">https://www.linkedin.com/in/skip-vaccarello-50114/</a>
Instagram:  <a href="https://www.instagram.com/skipvaccarello" rel="nofollow">https://www.instagram.com/skipvaccarello</a>
Book (Amazon) -- <a href="https://www.amazon.com/Finding-Silicon-Valley-Spiritual-Journeys-High-Tech/dp/0996371923/ref=sr_1_1?crid=CYTLPJWTA4EA&amp;dib=eyJ2IjoiMSJ9.XlOGN69ci4cxDNHGjoi-JuD6ISwr4bFCY65xSabhw59got9YrjbPWyBlSgWLjuFi6IlTA5ZOM3PI6YIg7LMkVFA3-yicQ-VXc1rBHHgDi3xyo7FeIiH80ZEm9FOEUglAwOtKx3OhnXkJc3uSq4YGINJzgGTpHsoyAA1-awAGK0-BdSo8l8c9KgO7rkwwqftSaRDi9H2bQjMrgMvEHYQcjq7cHTZn0cthcSjrexplqk4.IyefTEA2Au7cl-nPpjb6_CBqiRn5kgQnZ-eUCT4qJWE&amp;dib_tag=se&amp;keywords=finding+god+in+silicon+valley&amp;qid=1737478219&amp;sprefix=finding+God+in+sil%2Caps%2C104&amp;sr=8-1" rel="nofollow">https://www.amazon.com/Finding-Silicon-Valley-Spiritual-Journeys-High-Tech/dp/0996371923/ref=sr_1_1?crid=CYTLPJWTA4EA&amp;dib=eyJ2IjoiMSJ9.XlOGN69ci4cxDNHGjoi-JuD6ISwr4bFCY65xSabhw59got9YrjbPWyBlSgWLjuFi6IlTA5ZOM3PI6YIg7LMkVFA3-yicQ-VXc1rBHHgDi3xyo7FeIiH80ZEm9FOEUglAwOtKx3OhnXkJc3uSq4YGINJzgGTpHsoyAA1-awAGK0-BdSo8l8c9KgO7rkwwqftSaRDi9H2bQjMrgMvEHYQcjq7cHTZn0cthcSjrexplqk4.IyefTEA2Au7cl-nPpjb6_CBqiRn5kgQnZ-eUCT4qJWE&amp;dib_tag=se&amp;keywords=finding+god+in+silicon+valley&amp;qid=1737478219&amp;sprefix=finding+God+in+sil%2Caps%2C104&amp;sr=8-1</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another episode of unstoppable mindset. Today is a fun day for me, because I get to talk with a gentleman who I met many years ago. His name is Skip, Vaccarello and Skip and I we were just trying to remember where we met. It was at some event in San Francisco, and I am now not remembering what it was, but anyway, we met and got to know each other pretty well, and we've talked over the years about faith in God and a variety of things like that. Skip wrote a book entitled finding God in Silicon Valley. We'll have to talk about that. Skip, because Ray Kurzweil keeps talking about the fact that at some point the singularity is going to hit and we're going to marry computer chips in people's brains. I'm not convinced about that. I'm not sure, but Skip, welcome to unstoppable mindset. We're really glad you're here. Well,
 
<strong>Skip Vaccarello ** 02:16
Michael, it's such a pleasure to be with you, and I'm glad that we were able to make the acquaintance again after many years. Thank you. Thank you.
 
</strong>Michael Hingson ** 02:24
And now you're not in California anymore. You're back in New Hampshire.
 
<strong>Skip Vaccarello ** 02:28
No. Oh, well, I split my time between New Hampshire and North Carolina. Yeah, yeah. So I'm in North Carolina now. We were in I lived in Silicon Valley for 42 years, I think, is what it was, and but we moved grandchildren left, or my daughters and grandchildren left, one to the state of Washington and one to North Carolina. So we decided to go to go to North Carolina. So we live in Chapel Hill, North Carolina and and a lake in New Hampshire. What lake? It's called newfound lake. It's close to Lake Winnipesaukee. It's less lesser known than some of those. Yeah, we've had a house there for many years, and love it.
 
</strong>Michael Hingson ** 03:06
I spent time in and around Lake wind and Pesach. That was a lot of fun.
 
<strong>Skip Vaccarello ** 03:10
Oh, yeah, yeah, the lakes are just beautiful, crystal clear water and and it's a real, real nice area. I had
 
</strong>Michael Hingson ** 03:17
a friend who had a summer home on an island out in the middle of Lake Winnipesaukee. And I remember that when we first went there, you had to go out to the to the home by boat. And it was so nice, because at night time there was absolutely no sound. It was so quiet. I loved it. Yeah,
 
<strong>Skip Vaccarello ** 03:35
yeah. In the sky was you probably could see all the stars in the sky too. I would imagine,
 
</strong>Michael Hingson ** 03:39
oh yeah, I'm sure, yeah.
 
<strong>Skip Vaccarello ** 03:43
But beautiful, beautiful place, yeah,
 
</strong>Michael Hingson ** 03:46
I'd love to get back there. At some point, we'll have to do that and and go visit it. Well, tell us, tell us a little bit about the early skip, growing up and all that sort of stuff, if you would, sure.
 
<strong>Skip Vaccarello ** 03:57
Well, I grew up in the in the Boston area. You probably, people will probably detect a little bit of my Boston accents, a little bit. So I grew up there. I grew up, grew up just outside of Boston. And where did you grow up? I grew up in Waltham. Was the time in Waltham, okay, grew up in Waltham, and I went to school there. I went to undergraduate school at Harvard and graduate school at Boston University and, and you love, love the area. So that's, anyway, that's where I grew up. I was, we have family of there are four of us. I was the first boy, and pretty involved in sports and, you know, as a reasonable student. But enjoy the area. And it's, it's nice, you know, coming back when I have the chance, you know, going to New Hampshire, I still enjoy the city of Boston. It's a wonderful
 
</strong>Michael Hingson ** 04:42
city. Do you ever go by and visit the Harvard coop?
 
<strong>Skip Vaccarello ** 04:47
Oh yeah, oh yeah. And especially if I'm at a reunion, I'll go there and pick up some paraphernalia, that's for sure.
 
</strong>Michael Hingson ** 04:57
Well, I there was another place in. Are there that I like to go to, because I collect old records, cheapo records, and so I went there to got a lot of vinyl records and and things like that. I'm not sure if it's still around or not. I heard somewhere it wasn't, but then somebody else said it was still around.
 
<strong>Skip Vaccarello ** 05:13
Interesting. Your vinyl records? I mean, there are collectors item now,
 
</strong>Michael Hingson ** 05:16
oh yeah, well, I have a whole bunch here. So they're, they're fun.
 
<strong>Skip Vaccarello ** 05:23
Oh yeah, yeah. Well, I remember collecting some as a kid, but if you have some, you're probably worth a lot of money. Michael,
 
</strong>Michael Hingson ** 05:30
I do. I even have a few. I bought duplicates of and they're still sealed. So they're probably worth, they probably are. They're definitely worth something, absolutely well, so you went to Harvard and all that. And then what did you do?
 
<strong>Skip Vaccarello ** 05:44
Well for my career? Yeah, I went, I went to Harvard. I was there in the in the late 60s and early 70s. And your listeners may recall from history that was a time of real turmoil. Oh, yeah, yeah. The war in Vietnam was going on. 1968 was sort of a pivotal year that there was a war in Vietnam. There were racial riots in the city. There was the rise of feminism. You know, drugs were rampant on the college campuses, so I went to school in the midst of that, and I'll have to say it really was not a fun time to be in school, although I made good friends, and we've maintained the friendship for for quite a long time, but, but anyway, so I was there, and when I graduated, I really wasn't sure what I wanted to do. And it was, it was interesting, because there had been a study done of my class at Harvard, and many people, you know, didn't know what to do. Some immediately went on to medical school or law school or something. But then there were a group of us that were, you know, just kind of wandering around and did various things. But anyway, I finally got my my first job. Well, one thing I should say is that I always felt an inclination for business, but business and capitalism at that time was, was kind of on the outs. It was bad words, bad word, bad word. But I kind of I enjoyed business anyway, I took a job. My first job was in a nonprofit organization helping mentally handicapped adults, and I was doing the sort of the business activities. And so I was doing what I want and doing something that I felt was socially useful. And I ended up staying in that that area for around seven years one of them was with a sort of a bigger organization. I ended up being the Assistant Executive Director. Then I was asked to start one, and I refer to her as my very first startup. We had taken over an old school building and renovated it and and began a program for these for the mentally handicapped people. It was a lot of fun to do that. So I did that. And then what happened is we would get contract work to help employ people. And one of the pieces of work we got was from a software companies. This was in 1978 1979 and personal computers were just cut out then. I mean, there are games and nothing much very useful. But anyway, we got a little job to package some games. And some of your listeners may not, may not remember this. Michael, you probably do. But software then on personal computers came on audio cassettes. Hard to believe you'd have to load this cassette into the computer and run it so that. So we, we had the job of kind of packaging these with the manual. And the night is I got to know the founder of the company and one of the founders of the company. He showed something that was in the works, which was a spreadsheet that eventually became known as VisiCalc, the very first spreadsheet in the industry. And then he asked me to join him and the other co founder, who was from the Toronto area, and we moved to Silicon Valley. And during that time I was I was really ready to make a change. Wasn't sure what I wanted to do, but I was fascinated with personal computers. So went to Silicon Valley, and it was an amazing place. During the whole personal computer revolution, small industry, traveled around the country, you know, giving out, you know, demonstrating what a spreadsheet could do. And people were fascinated with that we had, I remember one day we had this sort of nerdy kid came into the office. It was Bill Gates. We had about five employees, and the whole industry was really small then, so it's fun to be part of that. And then for from there is sort of the what happens in in Silicon Valley and technology business, visit Corp was a really hot commodity, and then competition came in. They made some mistakes. They bought a company that specialized in network and communications, and I went over as the as the CEO and president of that we eventually spun it out as visit Corp eventually went out of business, but this little company we had, and we were successful and grew it, and in fact, sold that three different times, and, you know, continue to grow the company. And then I left that to have what I'd call my second startup, and this was to do computer based training to try to teach people. Of technical subjects on a computer, and that ended up morphing into one of the first e learning companies. So we did that, and that was that was a lot of fun, eventually sold that I did a little bit of executive coaching and mentoring. And one of the CEOs that I was mentoring asked me to join his organization, which was called applied weather technology. And I should say, I knew, in most cases, I really knew very little about the domain that I was going into, but I think pretty good business sense. So in this case, the company had software and services for the maritime industry, so we would help captains have the safest, most fuel efficient route to take around the world. So it was, it was really an interesting business. So I did that. I said I'd do it for a year. We ended up doing it for four years, and it was exciting and fun to be part of that. And they had a chance to travel around the world. We had offices around the world. So enjoyed that experience. And then then I left and to write the book that you mentioned finding God in Silicon Valley and and so anyway, that's what I ended up leaving that eventually got involved to help start a venture capital firm, a faith based venture capital firm called one flourish capital. So anyway, so that's a little bit of the background. There's a lot more I could talk about that, but that but that kind of gives your audience a little bit of an overview. I hadn't
 
</strong>Michael Hingson ** 11:26
thought about it for a while, but you mentioned the software back in 1979 80 and so on, all being put on audio cassettes. I remember the original Kurzweil Reading Machine for the blind used a Data General Nova three, so a small micro computer, well, kind of more like a mini computer, but it had a cassette recorder in the front of it, and every time you turn the reading machine on, you had to run the cassette to reload the Software, because there was no disk storage or anything available yet, right? And, okay, continue. I'm just saying so it was, it was kind of fun. It didn't take too long, and it and it really did work. I think once or twice there was some sort of a load error, and you had to start it over again. But really that didn't happen very often. It was, it was pretty good. Yeah,
 
<strong>Skip Vaccarello ** 12:22
it was really interesting. I just threw one sort of funny story we had. Remember, we had a product that was returned to us and we couldn't figure out what was wrong. I forget what it was. Was probably one of the games we had, the best selling game, which was called micro chest anyway, decided to just put it into a an audio player. So he put the cassette in, and what we heard was a sermon by, I think it was a Baptist preacher, and so, and it was labeled, I think it was labeled micro chess. So anyway, the duplicator had, had messed it up. And so this, this pastor probably got our little beeps and beeps instead of his instead of his sermon. So it was kind of it was kind of
 
</strong>Michael Hingson ** 13:07
comical. I remember once I took one of the program cassettes and put it in my cassette recorder because I was really curious to to hear what it sounded like. And I had heard military teletypes and so on in the past. And when I heard this, I went, Ah, those teletypes are really slow compared to the code speed on these cassettes. But it was, it was a lot of fun,
 
<strong>Skip Vaccarello ** 13:31
yeah. Well, it's fun for me to be involved in all the changes. Their changes was so rapid in Silicon Valley. So I really appreciated my opportunity to be involved in all of that for the 40 some odd years that I was,
 
</strong>Michael Hingson ** 13:46
well, yeah, and, and it, and it certainly was rewarding. You were pretty successful at it, and it all worked really, really worked out well. And so, you know, can't complain about that. What, what got you into the whole idea of doing more faith based things? Was that going back to childhood? Or how did all that come? Yeah,
 
<strong>Skip Vaccarello ** 14:10
I'll give you maybe a little bit of my my faith and story. So I grew up in a Christian home. We were I was raised as a Catholic, and as I said, when I went to college, though, there was all sorts of turmoil, and many of us rejected all sorts of things, including in faith. So it became and I can't say that I rejected it, but it just didn't. Wasn't very meaningful to me. I didn't think about it, I didn't pray, I didn't read the Bible. But if you were to ask me, I would have called myself a Christian, but certainly wasn't, wasn't practicing any of that. And then I when I was, I'm, this is maybe so that was that went on for about 15 years, or then I remember there was, we had, then children, a couple of children. And I remember I was in a business trip. I was in Paris, and I called home and I asked. My wife, Jackie, I said, Well, what did you do for the weekend? And she said, Well, I went to church. I said, You did what? That wasn't even in our conversation, and I was just so surprised that that's what she did. She said, Yeah, and she found it really helpful. And so anyway, when I came back, I followed her along and went to church. And I also found the messages really, meaningful. And anyway, I started to go, and then I decided this, I have to figure out if this stuff is really true or not. So I spent a fair amount of time, you know, listening to the sermons, but also looking at the evidence for Christian faith. And I became convinced that that Jesus is who He says He is. And so that at that point, I committed my, you know, my life to Him, and it became the most important thing in my life. And really, God, put two things on my heart once I made that and this was mid 80s by 1985 1986 two things on my heart. One was to do the best job I could, to try to live out my faith in business. And the second thing was to help people know who Jesus is. I was convinced that was this sort of the key to life, and so I enjoyed getting involved in in one on one conversations. And anyway, that ended up leading to starting with a group of people, what we eventually called the Silicon Valley prayer breakfast, and now it's called Connect Silicon Valley, feeling that, especially in Silicon Valley, you know, people may not go to go to a church. They may for a variety of reasons, you know, not want to even consider faith. But if there were a speaking event in which there was some celebrity, especially celebrities from the computer industry talking about their business, but also about their faith that might attract people. So that was the sort of the premise with which we started the Silicon Valley prayer breakfast, specifically for people who not were not necessarily your faith, but maybe curious about it. So we had series of great, great speakers. And it grew from, I think our first event was about 150 people, and in the last event, which I and then I the pandemic came, and we had about 1000 people at the at the last event. So it really grew. In fact, the people at there was one, it was at the Santa Clara Convention Center. They said it was the biggest event that they had at that time of the morning would start the event at 730 in the morning. So anyway, that's that was really helpful. And we and we just did that help open up conversations about faith and and it was, is, I think it was pretty successful doing that. So anyway, that was a little bit of of my background. And maybe one thing I didn't say, but I had this sense, you know, as I grew up, my family, we didn't have very much money, and but as I began to achieve some success and some financial success, I realized that it seemed like there was something missing in my life, and and later on, I learned, and I didn't know this at the time, Blaise Pascal called that a God shaped vacuum, or void that's in each one of us, and most people try to fill it with success or money or whatever else. But as Pascal says, and I agree, the only thing that can adequately fill that void is God. And I didn't know it, but that was ended up being, being true for me. I felt that there was that there was something missing, and life wasn't all about, you know, success and finances and and anyway, I'm glad that I took that journey. I'm glad for the people that helped me along in that journey to become a follower of Jesus. I
 
</strong>Michael Hingson ** 18:39
hear you. I know for me, I've, I've always had, I think, a pretty strong faith. My father and I talked a lot about God and religion and so on as I was growing up, and he read things to me, so I was, was pretty used to the whole concept right from the outset and and one of the things that I learned along the way, and I think it fits in fits into what you just said, is, as you said, people try to fill that, that void with so many different things. And the thing we never do is we never listen. And the thing that frustrates me most about prayer is that people are so busy praying to God about what they want that they forget God already knows. The issue is, are we really willing and and are we? Are we ready to take the time to listen, to get the answers?
 
<strong>Skip Vaccarello ** 19:38
And that is such a good point. Michael, I absolutely no, that's the issue. Go ahead. No, as I say, I agree with you that, you know that a lot of us and I do this time to time, I just pray, okay, that's it, but taking the time to then listen, and then, if you really are aware of it, you know, you'll see various things along the way where God is is communicating. Creating with you, either through other people and things that your opportunities, you're presented with, and so on. So it's that whole idea, I think in the Bible, it talks about praying continually, and in my own myself, I kind of have an ongoing, just a dialog in my head. Well, God, what do I do in this situation or or thank him for something I see, or whatever, but, but, yeah, that whole idea of just being aware and listening is a very important one. Yes, very good point. Thank you.
 
</strong>Michael Hingson ** 20:29
Well, and one of the things that we talked a lot about as I was growing up was the fact that, yes, we believe in God, we believe in Jesus and so on. But there are other religions that really, when you analyze them, come essentially to the same place. They're peaceful, they're loving. And unfortunately, we have all too many people who say there's only one religion that works, and that just isn't so either. Well, I I think that there, there there are issues, but the fact is that there are a lot of people who believe in God, and come at it from a different point of view, but still believe in God.
 
<strong>Skip Vaccarello ** 21:10
When I agree, I think that there is there the lot of there's a lot of commonality among all the world religions, and there's a most of them all have a moral code to them. In fact, the Golden Rule, do unto others, as you would have them do unto you, is common to all religions, but at the same time, there are also some real differences. And you know, it's interesting where you know what you said, and many other people say that, that there are many different paths to God. But typically, if you were to ask anyone in any one of those religions, they would say, know that if it's a Muslim, I think that we have the path or Jewish person, right? You know, you know, and so on. And so I would encourage people to, I mean, you may not like this idea, but, you know, I would, I would, I believe that really, I mean, I'm covering this in an upcoming podcast, that that Jesus is, is, is the way. I mean, he's the only, the only one in a in any of these world religions, most, or most world religions, you know, say that, that we have to sort of earn our way. You know, to salvation. Am I a good enough person to earn eternal life? Whereas with Jesus, the other way around, he wants us. He's very, very inclusive and and offers his love and His forgiveness to everyone. And you know, he says, you know, in John 14 six, I am the I Am the Truth or way in the life, and no one comes to the Father except through me. So it's a that is an exclusive statement, but it also Christian faith is inclusive anyone who wants to come. It's not, you know, is is ready to come. So we probably don't want to get into that too much. But, no,
 
</strong>Michael Hingson ** 23:01
I don't, not too much. But by the same token, I take it in a little bit different slant. Not I don't I agree with what you said, but I also know that I am goes beyond what we're talking about. God in in Exodus And Moses said, Who do I say? Is Sending me? Says I am, that I am, thou shalt say I am, has sent me to you. And I think we I think a lot of people miss that, and they miss the fact that I am is, is God,
 
<strong>Skip Vaccarello ** 23:33
yeah. However, where is your way? Yeah,
 
</strong>Michael Hingson ** 23:38
yeah. And I think that that's the thing, and I think that that was what Jesus was saying as well. Because Jesus also said, I am my father. Are One. And all the works that I do, greater works you can do as well. I think we, what we, what we really need to do is to recognize that, in fact, from a mindset standpoint, it's ultimately believing in God. And if you're an atheist, that's fine. Sorry if we're offending you, but that, that's a different story. But I but I do know that that in reality, we all need to recognize that if we listen, if we really work at it. We can be better people than than we probably think we are.
 
<strong>Skip Vaccarello ** 24:24
Oh, yeah, absolutely. I mean, that that is the you know. The point of it is, is, you know, to be, you know, the, you know, the message of Jesus is one of love. I mean, he loves everyone, and we're called, you know, to love everyone. That that means not just fellow Christians, but no matter what faith you're part of, or whatever you know you may have done or do or whatever. Yeah, we're called to love everyone. You think how different the world would be if we all really acted that way?
 
</strong>Michael Hingson ** 24:53
Gee, wouldn't that be something, especially today, right? And it's absolutely, yeah. Yeah, absolutely crazy. So the prayer breakfast and so on, kind of, I assume, ended when the pandemic began. Well,
 
<strong>Skip Vaccarello ** 25:08
it did for a while, yeah, but there is a group that that's that's restarted it, and we, by the way, we changed the name from Silicon Valley prayer breakfast, and a few years ago, we changed to connect Silicon Valley, and we did that because we really wanted to be open to people. It's not an event just for Christians, but for anybody that was interested in in attending. So it is active, and in fact, it's, it's now had a I'm only minimally involved, and they've made me Chairman Emeritus, but, but there's, there's a new group that's running it, and they've had several different events. So it is, is going on, if any of your listeners are in and around Silicon Valley, it's called Connect Silicon Valley, and I'd encourage them to go. I think they have a speaker that we had earlier. It's coming up in March. I think it's promote. Hawk. Promote is a one of the top venture capitalists in the world. He's with Norwest ventures, and I think he's, he's a speaker at an event that's coming up in a few weeks.
 
</strong>Michael Hingson ** 26:10
I may end up being in San Francisco, but not till May. I'll have to find out when they meet and see if there's a way to get down there. Be kind of fun.
 
26:17
Yeah, yeah.
 
<strong>Michael Hingson ** 26:19
But it's, I think faith in and having beliefs as extremely important to do. And one of the things that I always quote when I am giving speeches is something Jimmy Carter once said, which is, we must adjust to changing times while holding to unwavering principles. And I think that all too often we we miss the principles part.
 
</strong>Skip Vaccarello ** 26:45
Yeah, that's right, I agree, Yep, yeah, absolutely.
 
<strong>Michael Hingson ** 26:51
It is something that we need to do. Well, I'm glad that connect Silicon Valley is is still continuing to function. That's really a pretty important thing to do. Well, when did your
 
</strong>Skip Vaccarello ** 27:04
I think it is especially in, you know, in Silicon Valley, which is a pretty secular place, yeah, you know. And I think it's a secular place because, you know, it's, it attracts a lot of people with Type A personalities, people that are feeling very self sufficient. And why do I need, why do I need God? But, but it's been interesting. I really feel that there's a movement of God going on in Silicon Valley, and it has been for a while. And you know, what's kind of motivated us, our vision with Connect Silicon Valley was that if Silicon Valley ever could be known as a place not just of technology and innovation and wealth creation, but a place of God, the world would take notice, and to me, there's lots of evidence that that's beginning to happen.
 
<strong>Michael Hingson ** 27:48
Yeah, well, I think that's true. And sometimes we're not necessarily hearing a loud voice, but the voice is still there, and more and more people are going to get drawn to it, I'm sure.
 
</strong>Skip Vaccarello ** 28:01
Well, I think so. I mean, ultimately, as we said earlier, I think each one of us has a sense of a need for something beyond ourselves, and people might call it a force or a god or whatever else, and, and so I think there is that need and and, and hopefully, I would encourage your listeners, you know, to explore the evidence for faith to, you know, take a risk. And, you know, people might have been turned off by religious people, and I can understand that. But, you know, take look at it. And I would specifically say, Look at what, what Jesus has to say. And take, take the time to look at the evidence, because there's plenty of evidence out there for Christian faith.
 
<strong>Michael Hingson ** 28:41
I participated in a number of programs. It's a Methodist program, but it's ecumenical, called the walk to Emmaus. And have you heard of that? No, I haven't. It's It's actually called a short course in Christianity. It's not intended to convince people what they should believe, but rather it's to develop leadership within the church. Whatever church it doesn't, it doesn't, although it was started by the Methodist. Actually, that's an outgrowth of a Catholic program called crusio, but it's the same thing. And when I was lay director of one of the walks to Emmaus, and we could talk about the history, but walk to Emmaus is basically based on after Jesus was crucified and Rose. That day, there were people walking to a town called Emmaus, and he joined them, and they didn't know who he was, and they talked, and they all went to to Emmaus, and they sat down and they had dinner. And it was a dinner that He revealed Himself to them, and then he disappeared. But the whole idea is, it's a way to bring a little bit more enlightenment to leaders. But one of the things that, as the lay director, I had to do was to give a talk on perseverance and so on. And of course. Thought that has always struck with me, and I think it goes beyond Christianity, Christianity, but Tolstoy once said The biggest problem with Christianity is a lot of people don't practice it. There's truth to that. And what you you know you said earlier that so many people and are not necessarily the best Christians, and there's so much of that we really need to go back to basics and everything that we do.
 
</strong>Skip Vaccarello ** 30:28
Yeah, I think that a lot of people get turned off to faith, or in Christian faith, because they look at the some of the behavior of people who claim to be Christians. And the fact is that every one of us is flawed in some ways, in one way or another. What I like to do is, is look at people who what was their life before they you know, they had Jesus in their life, and what's their life after that? And, and you can often see the difference. But people are we're all. We all make mistakes. We're all imperfect people, and, and, and in faith, the church is not for it's not for perfect people. It's for sinners, people that are imperfect. And that's that's really why, why? You know why Jesus came to us? So to why would you add encourage your listeners to try not to get turned off by some of the behavior of Christians, because some of it is, is certainly not good, but to really look at what Jesus says, and, you know, engage people who who are believers, and I think they admit that what's what's right and what's at fault and so on, the basic principles are the basic principles,
 
<strong>Michael Hingson ** 31:35
and they hold no matter where you come from and what you do. And it's important to really deal with that. Although I'm with Mark Twain, I wonder if God had written man because he was disappointed in the monkeys, but that's another story
 
31:49
I had heard that crook.
 
</strong>Michael Hingson ** 31:52
So, so you wrote the book finding God in Silicon Valley. When did you write that?
 
<strong>Skip Vaccarello ** 31:56
It was, it was published in 2015
 
</strong>Michael Hingson ** 32:00
Okay, and
 
<strong>Skip Vaccarello ** 32:02
it's been, yeah, it really was an outgrowth of some of the talks people gave at the Silicon Valley prayer breakfast. And I felt that it really the reason for writing. It was to encourage people to to consider faith, because in the book, they'd read about Silicon Valley leaders who in their faith story, how they came to faith, what they went through. Some, you know, some stories were a little bit like mine, where they found the evidence, but others, you know, went through personal tragedy and found faith that way. And then the stories are also about how they're trying to live out their faith, day to day, and whatever, whatever business they're involved with. So they're a variety of people. There are nonprofit leaders, companies, CEOs, venture capitalists and so on. And you know, it's, I think we all like to hear stories, and that was what was attractive about the Silicon Valley prayer breakfast. I know that sometimes when I'm sitting in church on a Sunday morning, and I may not quite remember what the pastor said, but I usually remember the stories that he tells. And so I think stories are an effective way to communicate things. In fact, I'd call Jesus the Greatest storyteller of all time. He told his stories often in parables. And those are things that we, you know, that we that we remember. So yeah, the the book was I what I enjoyed it. I just enjoyed is I just enjoyed sitting down with people and hearing their stories and interviewing them, and I did the best I could to compile those stories. There were 26 of them in the book, and yeah, it's it's available on on Amazon, so I encourage people to to pick it up and take a look. And you can go through with a person you know, or one story, or, you know, that seemed to attract your attention. So it was a, it was quite a, quite a project to undertake, but I'm glad that I did it. And let me just maybe the I'll tell you the way I got the idea is I went back to a Harvard reunion. This might have been in the mid 1990s and there was, they had a little sometimes at these reunions, they have little groups that get together. And there was one that I was as part of a Christian cohort, and even though I wasn't a Christian in college anyway, as part of this group. And we're all, we're given a book called Finding God at Harvard. And you know, although Harvard was founded as a, you know, as a, as a Christian college, it's certainly not thought of that these days. And so the writer Kelly Monroe, and she's now, her name is Kelly Monroe Kohlberg, had put together stories of Harvard graduates in how they came to faith and what they were doing. So I thought was a great book, and I so that's what planted the idea in my mind. I said, well, people don't think of Harvard as a place of of faith. They certainly don't think of Silicon Valley as that. So I had the idea, and this was in the mid 1990s but as I said, it wasn't published until 2015 because I found it was really difficult for me to work full time and write the book. So after I left my last full time position is when I had the time to write the book.
 
</strong>Michael Hingson ** 34:59
Well. Well, and I assume it's been pretty successful.
 
<strong>Skip Vaccarello ** 35:03
That's beyond, I think. So it's, I mean, I get some, you know, to me, successful is, if people have read it and they say, Yeah, you know, and you know, I'm considering faith. And to me, that's, that's the success of it. So it's, anyway, it was a, it was really quite an experience. And and happy to do it. And I'm still in the process. I'm looking at a couple of other books now, maybe following up with and writing.
 
</strong>Michael Hingson ** 35:30
Writing is fun, as you know, I've written, yeah, now three books, and I haven't figured out what to write next, but I'm sure something is going to come along. I haven't written fiction yet, and I haven't really come up with a a hot idea yet, but we'll see. It's kind of fun to think about,
 
<strong>Skip Vaccarello ** 35:50
sure, absolutely,
 
</strong>Michael Hingson ** 35:52
but, but, you know, we we we do what we can, and we keep moving forward, and that's what it's really about. But it is a lot of fun. And meanwhile, I do get to travel and speak, and I'm working with accessibe and helping to make internet websites more usable and inclusive. That's something that VisiCalc never did, was to make an accessible version of the product. But that's okay. That's okay. It took it took Excel and and other products a while before they became accessible, too. So not a problem. We, we, we all grow, which is what it's really about. But so what? What is your Well, let me ask it this way. So you wrote the book. You've retired and so on. What kind of projects do you have coming up, other than thinking about other books?
 
<strong>Skip Vaccarello ** 36:46
Well, a few things you know that I'm doing right now. As I mentioned, I was part of a startup venture capital coming company called one flourish capital, and I'm still a little bit involved, but not as involved as I was there on a second fund. And I was very involved in the first fund, so I spent a little bit of time with that, but I'm more engaged with things like, I love mentoring. I mentor some students, and mentor some entrepreneurs and and enjoy those those opportunities I've and as I said, I'm putting together a series of podcasts, not as active as you are in it, but I did a series last year, and I titled it, who do you want to become, encouraging people to put together a personal strategic plan. You know, when we're involved in business, is often the company does a strategic plan. Of you know, what's our vision, our mission, our values, our goals and so on. And something that I've practiced for many years is putting together a personal strategic plan. So some of that podcast series is just encouraging people to consider doing that, which again, give a clearer direction for where, where you want your life to go, where God wants your life life to go. So anyway, that was a podcast series, and right now I'm in the midst of of putting together series that I'm calling why I believe, exploring the critical questions about Christian faith. And so I'm going around interviewing experts on, you know, some of the tougher questions you know, you've we talked about one earlier, is Jesus the only way? Other questions, you know, what about what about heaven? How? Another question is, how could a loving God, you know, allow innocent people to suffer? So question, questions like that, that that are often stumbling blocks for people. And I know, question answering, questions like that was very helpful for me in my faith journey. So anyway, I'm in the process of of putting that podcast series, which I expect will be ready in April, and if your listeners are are interested, it'll be on, it's on skip, <a href="http://vacarello.com" rel="nofollow">vacarello.com</a>, so that's where you can find the first podcast series. The last name is V, A, C, C, A, R, E, L, L, O. So anyway, it's there. It's also it'll be on Spotify and Apple and YouTube. So anyway, so I'm involved in that, but I should also say that one of the important things that I do is we moved here to be close to her daughter and grandchildren. So I love spending the time, you know, with my grandchildren. And we just traveled out to Spokane, Washington to see the other family and and that's just, that's just so enjoyable. So while I'm actively involved in in doing things like that, I I, you know, love, you know, spending time with the grandchildren, and also I try to stay, you know, physically active. Still play some tennis and golf and pickleball, and, you know, it's so, you know it's and anyway, I'm involved in a lot of different things, and enjoy them. You
 
</strong>Michael Hingson ** 39:53
know, it's interesting. You were talking about the issue of, how could a loving God let any. And suffer. My reaction to that question, and I've heard it a lot, my reaction to that has always been, how could God not it's really an issue of we listen to God, and what did we miss along the way that would have prevented us from suffering, but God gave us free will and free choice.
 
<strong>Skip Vaccarello ** 40:18
That's exactly right. And so that is the crux of the issue. We have free choice. And you know, when some of those choices aren't good ones that we make, and grad doesn't force anything on any of us, and that was probably one of the things he gave us, was that we're free, free to choose, and we can choose bad or we can choose good,
 
</strong>Michael Hingson ** 40:37
yeah. And the question is, it's always the question, do we learn from mistakes that we made? And, you know, I have rejected the concept of failure. I think that failure is such a horrible thing to say. I think that there are things that don't work out. But did we fail that means we can't ever deal with it or do anything about it? Or can we take the time to analyze what didn't work right? And even when we did something and it worked out, could we do it better? That's one of the basic cruxes of live like a guide dog. My latest book, which is all about teaching people how to control fear, and the whole idea is that we don't take nearly enough time at the end of the day, or at some point in the day, to do more introspection and self analysis to understand why whatever happens to us happens to us, and what could we have done to make it have a better outcome, or even a or did we come up with The best outcome possible?
 
<strong>Skip Vaccarello ** 41:41
Yeah. Yeah. I mean, I absolutely agree. What did we learn from it? I mean, you would see that time and time again. Some of the most successful people had many failures along the way, and you know, hopefully you're going to learn from that failure, and you're going to try something else, you're going to fail, and you're going to try something else and, and that's, I think that's just what goes on in life
 
</strong>Michael Hingson ** 42:02
well, and that's why I say that it isn't really a failure. It is a mistake, perhaps, right? We didn't intend for it to be a mistake, but, but if it, if it was a mistake, and we acknowledge that, why and what do we do about it? And I think that's one of the important things that so many of us could do a better job of thinking about was, why did this happen? What was I afraid of, or what could I have done differently? And the fact is that if we open our minds to those questions, we'll get the answers, yep, yep, I agree, which is, I think, really important.
 
<strong>Skip Vaccarello ** 42:41
I was listening to, I don't remember the I wish I could remember it, but I was watching something on television the other night, and there was a quote that kind of stuck with me, and it's in the quote we're doing something like this, is it was an encouragement of, I think it was a mother to a son. He said, Don't, don't think of what life has done to you. Think of what life has done for you. What we're talking about is you might have run into some difficulty, some okay, but maybe that's an opportunity to learn from it, and to go on and to do something else and and, you know, I think life, life is like that. Well,
 
</strong>Michael Hingson ** 43:15
you know, people talk to me a lot about the World Trade Center, and don't you have guilt of surviving while other people didn't, right? And and I tell people, no, I don't have any guilt about that, because the fact is, I did survive. Why others did not is is really, in part, possibly an issue of what choices they made. But the bottom line is, it isn't whether I feel guilty or not about surviving because I had no control over the World Trade Center happening. What I do have control over the though is how I deal with it and how I move forward, and that's the choice that I get to make.
 
<strong>Skip Vaccarello ** 43:56
Yeah, very good point,
 
</strong>Michael Hingson ** 43:59
which I think is really important. And someone asked me that just the other day, and then that was in this is the response that I gave, is, the reality is, it's we have no control over a lot of things that that may happen to us, but we do have total control over how we deal with it, no matter what it is, yeah,
 
<strong>Skip Vaccarello ** 44:19
and you think of it, the, you know, I'm sure, the lives that you've changed, you know, writing about that and talking about that with your speaking appearances, and it was such a tragedy that, you know, the 1000s of what was 1700 or 18, I don't remember the number, the number of people that died in that, and they're all 200 Yeah, 3200. Was all the people that were affected by it. You know, on the other hand, I mean stories like yours came out of that, and you've been an encouragement to many, many other people so that you know, you've, you know, taken advantage of that opportunity, and you've affected the lives of many, yeah,
 
</strong>Michael Hingson ** 44:56
tell me more about what you're doing today with mentoring students and so on. More. How do you do that? Or how do they find you? How does that all work?
 
<strong>Skip Vaccarello ** 45:03
Well, I one of the things is I mentioned earlier that there's a whole bunch of things that have gone on in Silicon Valley where I where I really feel that that God is at work. And there was a guy that I got to know that I actually mentored him a little bit, and he founded an organization called scholars of finance. And it started in a and it's not a quote a Christian base, but it's a, it's sort of an ethics based organization. And his idea was to to go to college campuses and encourage people who were in finance, accounting, finance of some sort or another, to look at the ethical side of business. So he put together this thing called scholars of finance, and then they were started on maybe a couple of universities in the Bay Area. I think they now want maybe 70 campuses around the US and and he's so I've had the opportunity to speak at a number of those campuses, some in person, most of them virtually. And the idea is that they have people like me that come and speak and try to, you know, we tell stories, encourage people about, maybe the ethical issues that we ran across and, and how you can kind of navigate some of those issues and, and, and part of that whole program is, if you want to put yourself up to mentoring, you know you can have the opportunity to mentor some students. So I have, and I've had the opportunity, and I have the opportunity to mentor some students and and I really, I really love it. And what are the differences I find? I think that, you know, sometimes there are negative things that people say about college students these days, but one of the things that I find encouraging is that they're really open to to mentoring, to getting advice from an from an older generation. I remember when I was in school was what was the mantra that you don't trust anyone over 30, you know they don't know what they're talking about, but, but I find students these days are really looking for that for that advice and guidance and and so I enjoy when I have those opportunities to speak to people. And I would say also that a lot of these students are incredibly motivated and driven. And it's, it's just, it's interesting to see. It was, I think it was even different than than when I was in when I was in college. But anyway, that's that's kind of a fun thing to do. And then I also have entrepreneurs, people that either find me or, you know, that may be a company that we've invested in, that have an opportunity to help those, those entrepreneurs, with their business plans. And one of the, one of the areas I like to focus on is helping them develop the right culture. I think, to have a successful business, you have a successful business is you need a culture, you know, a positive culture that's encouraging to people. So, you know, I do that. I try to encourage them to start out and build the right culture. You know, in your organization, doesn't mean that business will succeed, you know, but that's one of the things I like to to help entrepreneurs consider as they're building a business. So it's not just about the product. Certainly, you need a product, and you need to market that product, and often you need technology to make a success. But ultimately, it's the people in that organization and how you deal with them, and how you deal with your customers, and how you deal with your vendors and so on that can can help make or break a business. So anyway, those are the the mentoring opportunities that I have, and as I say and do, enjoy
 
</strong>Michael Hingson ** 48:31
them. What are some of the typical questions that students ask that you find to be sort of common among a lot of students?
 
<strong>Skip Vaccarello ** 48:40
Well, they'll, they'll, you know, they'll sometimes ask me about, you know, ethical situations that I've come across. Often, they'll ask, since I've been involved in the in the venture capital business, is, you know, what is it? What is, what does a venture capitalist look like? You know, how can I get, get get funded? And that, that's sort of an ongoing topic of of conversation, and it's in that environment, you know, it certainly changes a lot over time, but that's a that's a common, a common side of it. You know, occasionally there'll be discussions on technology, and I'm not, even though I've been involved in Silicon Valley for a long time, not a technologist, and they're real, usually, typically very far advanced in that, in that side of things. But, you know, get questions on, you know, what's a go to market strategy? How do I, if I have this product, what do I, what do I do with it? And often, you know, just, you know, I get presented a business plan, what do you think about this, and you know, where can I make changes? And sometimes, you know, often they're very well done, but sometimes there might be some, some blind spots, things that they don't, that they don't see. And interestingly enough, and this is not, you know, something that that I push for, but some of the students then they, you know, they pick me up. Ask because they they've seen my bio, and I've had a number of students who were weren't brought up with any faith background, that asked me about faith and what was my story, and in what should I do to consider faith? So I, you know, I find that very interesting, and I'm very happy to answer any questions that they may have. So that's that's enjoyable when those opportunities come.
 
</strong>Michael Hingson ** 50:22
Yeah, it's kind of cool to be able to enter into those discussions and just talk a little bit about faith and what what they're looking for, and what you're looking for and so on. And getting a chance to in a in a non confrontive way, help people understand the value of faith, whatever that may end up being for them, I think is important to do, yeah,
 
<strong>Skip Vaccarello ** 50:50
and often, you know, I end up, well, I, well, I, you know, I'll offer things if they ask. But I usually what I like to do is just ask lots of questions to them. And I think it's very helpful, you know, where are they coming from? What are they considered? What are their experiences been? You know, especially if it's in the, in the faith environment. And I think it really helps open up conversations, when, when, when you end up not just being there as the, you know, as the advisor that knows everything, because certainly I don't, but it's very helpful, I think, as a method, as a mentor, is to ask lots of questions.
 
</strong>Michael Hingson ** 51:29
I love to have question time when I speak, because I find every so often I'll get a new question. It doesn't happen as often as it used to, but every so often, something new comes along and and or people ask questions in a different way. And what I really love about it is it helps me learn, because it makes me think, and I think that's as important as anything else. And as I tell people when I'm talking about speaking or doing these podcasts, if I'm not learning at least as much as anyone else on the podcast, or when I'm speaking, I'm not doing my job, right, right? Yeah,
 
<strong>Skip Vaccarello ** 52:05
I agree with you. Yeah. I think I learned more. You know, occasionally I'm asked to give a sermon at a church or a speak at a at a public place, and I think that I learned when you're I think I learned more than anything else when I'm when I'm gonna have to prepare for these, these opportunities, isn't it fun? Oh, it is. It certainly is.
 
</strong>Michael Hingson ** 52:26
Well, so you've been retired for a while. What kind of advice would you give to somebody who may be thinking about retiring?
 
<strong>Skip Vaccarello ** 52:34
Good question, you know, and it's funny sometimes people ask me that question, and I think that, well, I'm retired from making money, but I'm still pretty busy doing things. And that would be my encouragement to people, is to, you know, don't, don't just think you're going to go sit on a beach or or whatever else. I mean, I think that that can get boring pretty quickly. But, you know, and if I would say, continue to do what you're doing if you love it, you know. But consider what your maybe your spouse has to say, your children or grandchildren have to say, and and, you know, make sure you spend, spend time with with them. But my encouragement would be just is to keep busy, find activities. If it's in your case, or my case, has been doing some writing or podcasts, or, you know, whatever it is that you're passionate about, just just you have an opportunity now to do it, but also to take time for relationships. And one thing I didn't mention that is one thing I encouraged students to think about, it's really a question of life. Is life is about relationships. And you know, you want to hopefully along the way, people haven't sacrificed relationships. So you see that sometimes in business, where they sacrifice, you know, their family or other relationships for success in business. But you know, when you're retired is a time to eat, to deepen those those relationships, to really spend some time, you know, with with other people, so and and, as I say, to do things that you love. The other thing I'd say is, is to keep moving. You might I had a chance to visit my mom about a few weeks ago. She's in she's in Cape Cod, in Massachusetts, and she's 103 103 and a half. And three and a half and and people ask her, What's your key to longevity? And she says, Just keep moving. And although she's not physically as active, she tries to get up and keep moving. And she's also one that's and always keeps alert. She volunteered she's not, she hasn't, doesn't have the capacity to do that now, but up till about 9998 she was, she had volunteer activities going on. So, you know, stay engaged, keep keep moving, keep doing things and and anyway, that's my encouragement. Don't, you know, don't just think that it's going to be, you know, time at the beach, or certainly not time in front of the. Television, you know, keep moving, if you can, and keep keep mentally stimulated.
 
</strong>Michael Hingson ** 55:06
That's the real key. Is mental stimulation, I think is extremely important. Just I think retirement is, is overrated in terms of what it really or what people think it is. And I think mental stimulation is is an important thing. And when you're stopped working at a job full time, because it's time to not do that anymore, you should have more time to be able to develop the relationships stimulate your brain, keep your brain thinking, and maybe go off and look at doing things in a different direction. That always is a great challenge. Absolutely,
 
<strong>Skip Vaccarello ** 55:40
yeah, absolutely. It's a, it's a very, it's a neat time of life now. I mean, I enjoyed the time that I had while I was working, but, you know, when you retire, you have a little bit more freedom you had before. So, you know, but use it wisely. It's really true with anything we all, we all are given, you know, resources of various sorts, and time is one of the most valuable resources that we have. And you know, we're, you know, invested. Invest it wisely. Because, you know, life is life is short, and as I get older, realize how short life is, so invest that time wisely and and invest in relationships, as I say, is probably the most important
 
</strong>Michael Hingson ** 56:24
thing. Yeah, I think that's extremely crucial, and makes a lot of sense. And you'll meet people and find things that you never knew before, and you continue to learn, which is what it's all about. Yep, absolutely. Well, I want to thank you for spending an hour with us today, and in doing this, we'll have to do it again, and I think it'll be a lot of fun, but I really enjoy you being here and appreciate you taking the time
 
<strong>Skip Vaccarello ** 56:48
Well, Michael, thank you so much. I've enjoyed it. It's fun for us to to reappoint, yeah, yeah. And it's a it's a great conversation, and hopefully listeners will get some benefit from it, but I've enjoyed the time that I've that I've spent with you today again. Thanks. Thank you so much for having me.
 
</strong>Michael Hingson ** 57:06
Well, I hope all of you have enjoyed listening and watching us, and that you'll give us a five star rating wherever you're watching or hearing the podcast. We really appreciate five star ratings a lot. And just your thoughts. So if you have any thoughts about today's episode, please email me. I'm easy to reach. It's Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, and if you want to subscribe to the podcast, do it wherever you're listening, or you can always go to Michael hingson, M, I C, H, A, E, L, H, I N, G, s, o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and I, and I hope you'll do that, but also skip for you and all, all people out there who are encountering our episode today, if you know of someone, including yourself, who might want to be or you think ought to be a guest on unstoppable mindset, I'd love you to reach out to me. We're always looking for more people to have on and talk about various things, and like I said, for me, in part, I get to learn what we do that. So we really appreciate you finding other guests for us. So don't ever hesitate to reach out and let us know if people we ought to interact with. But again, skip. I just want to thank you for being here. This has been a lot of fun, and we really appreciate your time.
 
<strong>Skip Vaccarello ** 58:24
Michael, thank you again. Enjoy the rest of the day. Appreciate it.
 
</strong>Michael Hingson ** 58:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Retired Silicon Valley Leader and Man of Faith with Skip Vaccarello</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fc0a15e2-ebf5-4478-b245-cb36c67a2204.mp3?source=rss&amp;ext=asset.mp3" length="87244818" type="audio/mpeg" />
<itunes:episode>344</itunes:episode>
</item>
<item><title>Episode 343 – Unstoppable Business Continuity Management Leader with Alex Fullick</title>
<guid isPermaLink="false">https://pinecast.com/guid/cd412e02-8b82-4d66-ad8f-e65fdfd236a3</guid>
<pubDate>Tue, 10 Jun 2025 10:00:43 -0000</pubDate>

<itunes:duration>01:07:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3f584a99-f7e2-4c36-bd0b-0fb806da98c1/UM343-Alex_Fullick-Coverart.jpg" />
<description><![CDATA[<p>Who knows the meaning of the term “Business Continuity management” without looking it up? Our guest this week, Alex Fullick, is intimately familiar with the term and its ramifications. I first met Alex when we were connected as participants in a conference in London this past October sponsored by Business Continuity International. The people involved with “Business Continuity management” were described to me as the “what if people”. They are the people no one pays attention to, but who plan for emergency and unexpected situations and events that especially can cause interruptions with the flow or continuity of business. Of course, everyone wants the services of the business continuity experts once something unforeseen or horrific occurs. Alex was assigned to introduce me at the conference. Since the conference I have even had the pleasure to appear on his podcast and now, he agreed to reciprocate.
 
Our conversation covers many topics related to emergencies, business continuity and the mindsets people really have concerning business flow and even fear. Needless to say, this topic interests me since I directly participated in the greatest business interruption event we have faced in the world, the terrorist attacks on September 11, 2001.
 
Alex freely discusses fear, emergency planning and how we all can improve our chances of dealing with any kind of emergency, personal or business related, by developing the proper mindset. He points out how so often people may well plan for emergencies at work and sometimes they even take the step of developing their own business continuity mindset, but they rarely do the same for their personal lives.
 
Alex is the author of eight books on the subject and he now is working on book 9. You can learn more about them in our podcast show notes. I think you will gain a lot of insight from what Alex has to say and I hope his thoughts and comments will help you as you think more now about the whole idea of business continuity.
 
 
 
<strong>About the Guest:</strong>
 
Alex Fullick has been working in the Business Continuity Management, Disaster Recovery, and Operational Resilience industries as a consultant/contractor for just over 28 years.
Alex is also the founder and Managing Director of StoneRoad, a consulting and training firm specializing in BCM and Resilience and is the author of eight books…and working on number nine.
 
He has numerous industry certifications and has presented at prestigious conferences around the globe including Manila, Seoul, Bucharest, Brisbane, Toronto, and London (to name a few).
In July of 2017 he created the highly successful and top-rated podcast focusing on Business Continuity and Resilience ‘Preparing for the Unexpected’. The show aims to touch on any subject that directly or indirectly touches on the world of disasters, crises, well-being, continuity management, and resilience. The first of its kind in the BCM and Resilience world and is still going strong after thirty plus seasons, reaching an audience around the globe.
Alex was born in England but now calls the city of Guelph, Ontario, Canada, his home.</p>
<p><strong>Ways to connect Alex:</strong>
 
<a href="http://www.linkedin.com/in/alex-fullick-826a694" rel="nofollow">www.linkedin.com/in/alex-fullick-826a694</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello, everyone, wherever you happen to be, welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet and unexpected is anything that has nothing to do with inclusion or diversity. As I've said many times today, our guest is someone I got to meet last year, and we'll talk about that. His name is Alex Bullock, and Alex and I met because we both attended a conference in London in October about business continuity. And I'm going to let Alex define that and describe what that is all about. But Alex introduced me at the conference, and among other things, I convinced him that he had to come on unstoppable mindset. And so we get to do that today. He says he's nervous. So you know, all I gotta say is just keep staring at your screens and your speakers and and just keep him nervous. Keep him on edge. Alex, welcome to unstoppable mindset. We're really glad you're
 
<strong>Alex Fullick ** 02:19
here. Thanks, Michael. I really appreciate the invite, and I'm glad to be here today. And yeah, a little nervous, because usually it's me on the other side of the microphone interviewing people. So I don't fit in this chair too often
 
</strong>Michael Hingson ** 02:33
I've been there and done that as I recall, yes,
 
<strong>Alex Fullick ** 02:37
yes, you were a guest of mine. Oh, I guess when did we do that show? A month and a half, two months ago? Or something, at least,
 
</strong>Michael Hingson ** 02:45
I forget, yeah. And I said the only charge for me coming on your podcast was you had to come on this one. So there you go. Here I am. Yeah, several people ask me, Is there a charge for coming on your podcast? And I have just never done that. I've never felt that I should charge somebody to come on the podcast, other than we do have the one rule, which is, you gotta have fun. If you can't have fun, then there's no sense being on the podcast. So, you know, that works out. Well, tell us about the early Alex, growing up and, you know, all that sort of stuff, so that people get to know you a little bit.
 
<strong>Alex Fullick ** 03:16
Oh, the early Alex, sure. The early Alex, okay, well, a lot of people don't know I was actually born in England myself, uh, Farnam Surrey, southwest of London, so until I was about eight, and then we came to Canada. Grew up in Thunder Bay, Northwestern Ontario, and then moved to the Greater Toronto Area, and I've lived all around here, north of the city, right downtown in the city, and now I live an hour west of it, in a city called Guelph. So that's how I got here. Younger me was typical, I guess, nothing
 
</strong>Michael Hingson ** 03:56
special. Went to school, high school and all that sort of stuff. Yeah, yeah, no.
 
<strong>Alex Fullick ** 04:02
Brainiac. I was working my first job was in hospitality, and I thought that's where I was going to be for a long time, because I worked my way up to I did all the positions, kitchen manager, Assistant Manager, cooks, bartender, server, did everything in there was even a company trainer at one point for a restaurant chain, and then did some general managing. But I got to a point where computers were going to start coming in to the industry, and I thought, well, I guess I should learn how to use these things, shouldn't I? And I went to school, learned how to use them, basic using, I'm not talking about building computers and networks and things like that, just the user side of things. And that was, did that for six months, and then I thought I was going back into the industry. And no fate had. Something different for me. What happened? Well, my best friend, who is still my best friend, 30 years later, he was working for a large financial institution, and he said, Hey, we need some help on this big program to build some call trees. When you're finished, he goes, get your foot in the door, and you could find something else within the bank. So I went, Okay, fine. Well, they called the position business recovery planner, and I knew absolutely nothing about business recovery or business continuity. Not a single thing. I'd never even heard the term yeah and but for some reason, I just took to it. I don't know what it was at the time, but I just went, this is kind of neat. And I think it was the fact that I was learning something different, you know, I wasn't memorizing a recipe for Alfredo sauce or something like that, you know, it was completely different. And I was meeting and working with people at every level, sitting in meetings with senior vice presidents and CEOs and giving them updates, and, you know, a data analyst, data entry clerk, and just talking. And I went, This is so much fun, you know, and that's I've been doing that now for over 28 years.
 
</strong>Michael Hingson ** 06:14
Well, I I had not really heard much of the term business continuity, although I understand emergency preparedness and such things, because I did that, of course, going into the World Trade Center, and I did it for, well, partly to be prepared for an emergency, but also partly because I was a leader of an office, and I felt that I needed to know What to do if there were ever an emergency, and how to behave, because I couldn't necessarily rely on other people, and also, in reality, I might even be the only person in the office. So it was a survival issue to a degree, but I learned what to do. And of course, we know the history of September 11 and me and all that, but the reality is that what I realized many years later was that the knowledge that I learned and gained that helped me on September 11 really created a mindset that allowed me to be able to function and not be as I Put it to people blinded or paralyzed by fear, the fear was there. I would be dumb to say I wasn't concerned, but the fear helped me focus, as opposed to being something that overwhelmed and completely blocked me from being capable and being able to function. So I know what you're saying. Well, what exactly is business continuity?
 
<strong>Alex Fullick ** 07:44
You know, there are people who are going to watch this and listen and they're going to want me to give a really perfect definition, but depending on the organization, depending on leadership, depending on the guiding industry organization out there, business continuity, Institute, Disaster Recovery Institute, ISO NIST and so many other groups out there. I'm not going to quote any of them as a definition, because if I if I say one the others, are going to be mad at me, yell at you, yeah, yeah. Or if I quote it wrong, they'll get mad at me. So I'm going to explain it the way I usually do it to people when I'm talking in the dog park, yeah, when they ask what I'm doing, I'll say Business Continuity Management is, how do you keep your business going? What do you need? Who do you need the resources when you've been hit by an event and and with the least impact to your customers and your delivery of services, yeah, and it's simple, they all get it. They all understand it. So if anyone doesn't like that, please feel free send me an email. I can hit the delete key just as fast as you can write it. So you know, but that's what a lot of people understand, and that's really what business continuity management is, right from the very beginning when you identify something, all the way to why we made it through, we're done. The incident's over.
 
</strong>Michael Hingson ** 09:16
Both worked with at the Business Continuity international hybrid convention in October was Sergio Garcia, who kind of coordinated things. And I think it was he who I asked, what, what is it that you do? What's the purpose of all of the people getting together and having this conference? And he said, I think it was he who said it not you, that the the best way to think about it is that the people who go to this conference are the what if people, they're the ones who have to think about having an event, and what happens if there's an event, and how do you deal with it? But so the what if people, they're the people that nobody ever pays any attention to until such time as there is something that. Happens, and then they're in high demand.
 
<strong>Alex Fullick ** 10:03
Yeah, that that's especially that being ignored part until something happened. Yeah, yeah. Well, well, the nice thing, one of the things I love about this position, and I've been doing it like I said, for 28 years, written books, podcasts, you've been on my show, YouTube channel, etc, etc, is that I do get to learn and from so many people and show the value of what we do, and I'm in a position to reach out and talk to so many different people, like I mentioned earlier. You know, CEOs. I can sit in front of the CEO and tell them you're not ready. If something happens, you're not ready because you haven't attended any training, or your team hasn't attended training, or nobody's contributing to crisis management or the business continuity or whatever you want to talk about. And I find that empowering, and it's amazing to sit there and not tell a CEO to their face, you know you're screwed. Not. You know, you don't say those kinds of things. No, but being able to sit there and just have a moment with them to to say that, however you term it, you might have a good relationship with them where you can't say that for all I know, but it being able to sit in front of a CEO or a vice president and say, hey, you know, this is where things are. This is where I need your help. You know, I don't think a lot of people get that luxury to be able to do it. And I'm lucky enough that I've worked with a lot of clients where I can't. This is where I need your help. You know. What's your expectation? Let's make it happen, you know, and having that behind you is it's kind of empowering,
 
</strong>Michael Hingson ** 11:47
yeah, well, one of the things that I have start talking a little bit about with people when talk about emergency preparedness is, if you're really going to talk about being prepared for an emergency. One of the things that you need to do is recognize that probably the biggest part of emergency preparedness, or business continuity, however you want to term, it, isn't physical it's the mental preparation that you need to make that people generally don't make. You know, I've been watching for the last now, five or six weeks, all the flyers and things down here in California, which have been so horrible, and people talk about being prepared physically. You should have a go bag so that you can grab it and go. You should do this. You should do that. But the problem is nobody ever talks about or or helps people really deal with the mental preparation for something unexpected. And I'm going to, I'm going to put it that way, as opposed to saying something negative, because it could be a positive thing. But the bottom line is, we don't really learn to prepare ourselves for unexpected things that happen in our lives and how to react to them, and so especially when it's a negative thing, the fear just completely overwhelms us.
 
<strong>Alex Fullick ** 13:09
Yeah, I agree with you. You know, fear can be what's that to fight, flight or freeze? Yeah, and a lot of people don't know how to respond when an event happens. And I think I'm going to take a step back, and I think that goes back to when we're young as well, because we have our parents, our grandparents, our teachers, our principals. You know, you can go achieve your goals, like everything is positive. You can go do that. Go do that. They don't teach you that, yeah, to achieve those goals, you're going to hit some roadblocks, and you need to understand how to deal with that when things occur. And use your example with the fires in California. If you don't know how to prepare for some of those small things, then when a big fire like that occurs, you're even less prepared. I have no idea how to deal with that, and it is. It's a really change in mindset and understanding that not everything is rosy. And unfortunately, a lot of people get told, or they get told, Oh, don't worry about it. It'll never happen. So great when it does happen. Well, then was that advice?
 
</strong>Michael Hingson ** 14:25
Yeah, I remember after September 11, a couple of months after, I called somebody who had expressed an interest in purchasing some tape backup products for from us at Quantum. And I hadn't heard from them, and so I reached out, and I said, So what's going on? How would you guys like to proceed? And this was an IT guy, and he said, Oh, well, the president of the company said September 11 happened, and so since they did, we're not going to have to worry about that anymore. So we're not going to go forward. Or worth doing anything to back up our data, and I'm sitting there going, you missed the whole point of what backup is all about. I didn't dare say that to him, but it isn't just about an emergency, but it's also about, what if you accidentally delete a file? Do you have a way to go back and get it? I mean, there's so many other parts to it, but this guy's boss just basically said, Well, it happened, so it's not going to happen now we don't have to worry about it. Yeah,
 
<strong>Alex Fullick ** 15:27
like you hear on the news. Well, it feels like daily, oh, once in 100 year storm, once in 100 year event, once in 100 year this. Well, take a look at the news. It's happening weekly, daily, yeah, yeah. One in 100
 
</strong>Michael Hingson ** 15:44
years thing, yeah. Nowadays, absolutely, there's so many things that are happening. California is going through a couple of major atmospheric rivers right now, as they're now calling it. And so Southern California is getting a lot of rain because of of one of the rivers, and of course, it has all the burn areas from the fires. So I don't know what we'll see in the way of mudslides, but the rain is picking up. Even here, where I live, we're going to get an inch or more of rain, and usually we don't get the rain that a lot of other places get. The clouds have to go over a lot of mountains to get to us, and they lose their moisture before they do that. Yeah,
 
<strong>Alex Fullick ** 16:23
yeah. We just had a whole pile of snow here. So we had a snowstorm yesterday. So we've got about 20 centimeters of snow out there that hasn't been plowed yet. So bit of
 
</strong>Michael Hingson ** 16:36
a mess. There you go. Well, you know, go out and play on the snow. Well,
 
<strong>Alex Fullick ** 16:41
the dog loves it, that's for sure. Like troubling it, but, yeah,
 
</strong>Michael Hingson ** 16:46
I don't think my cat would like it, but the animal would like it. He'd go out and play in it. If it were here, we don't get much snow here, but Yeah, he'd play it. But, but it is. It is so interesting to really talk about this whole issue of of business continuity, emergency preparedness, whatever you want to consider it, because it's it's more than anything. It's a mindset, and it is something that people should learn to do in their lives in general, because it would help people be a lot more prepared. If people really created a mindset in themselves about dealing with unexpected things, probably they'd be a little bit more prepared physically for an emergency, but they would certainly be in a lot better shape to deal with something as like the fires are approaching, but they don't, but we don't do that. We don't teach that.
 
<strong>Alex Fullick ** 17:43
No, we it's interesting too, that a lot of those people, they'll work on projects in their organization, you know, and they will look at things well, what can go wrong, you know, and try to mitigate it and fix, you know, whatever issues are in the way or remove roadblocks. They're actually doing that as part of their project. But when it comes to themselves, and they have to think about fires or something like that, is now that won't happen, you know. And wait a minute, how come you've got the right mindset when it comes to your projects at work, but you don't have that same mindset when it comes to your own well being, or your families, or whatever the case may be. How come it's different? You go from one side to the other and it I've noticed that a few times with people and like, I don't get it. Why? Why are you so you have the right mindset under one circumstance and the other circumstance, you completely ignore it and don't have the mindset,
 
</strong>Michael Hingson ** 18:45
yeah, which, which makes you wonder, how much of a mindset Do you really have when it comes to work in all aspects of it? And so one of the things that I remember after September 11, people constantly asked me is, who helped you down the stairs, or was there somebody who was responsible for coming to get you, to take you downstairs and and the reality is, as I said, I was the leader. I was helping other people go downstairs. But by the same token, I'm of the opinion that in buildings like the World Trade Center towers, there is people talk about the buddy system. So if somebody is is in the building, you should have a buddy. And it doesn't even need to be necessarily, in the same office, but there should be an arrangement so that there is somebody looking out for each each other person. So everybody should have a buddy. I'm of the opinion it isn't a buddy. There should be two buddies, and at least one of them has to be outside of the office, so that you have three people who have to communicate and develop those lines of communications and work through it. And by that way, you you have a. Better chance of making sure that more people get whatever communications are necessary.
 
<strong>Alex Fullick ** 20:06
Yeah, you create your like a support network, absolutely,
 
</strong>Michael Hingson ** 20:10
and I think at least a triumvirate makes a lot more sense than just a buddy. Yeah,
 
<strong>Alex Fullick ** 20:14
you you might be freaked out, you know, nervous shaking, but with a couple of people standing there, you know, talking to you, you're going to come right back hopefully. You know, with that, the calmer, you know, stop shaking when a couple of people are there. Yeah, you a lot of times when you have the same one person doing it, usually, oh, you're just saying that because you have to. But when you two people doing it, it's like, okay, thank thanks team. You know, like you're really helping. You know, this is much better.
 
</strong>Michael Hingson ** 20:48
Yeah, I think it makes a lot more sense, and especially if one of them isn't necessarily a person who's normally in your work pattern that brings somebody in from someone with the outside who approaches things differently because they don't necessarily know you or as well or in the same way as your buddy who's maybe next door to you in the office, right across the hall or next door, or whatever. Yeah, yeah. I agree. I think it makes sense well, the conference that we were at a lot to well, to a large degree, and at least for my presentation, was all about resilience. What is resilience to you? How's that for a general question that
 
<strong>Alex Fullick ** 21:31
has become such a buzzword, I know it
 
</strong>Michael Hingson ** 21:35
really is, and it's unfortunate, because when, when we start hearing, you know, resilience, or I hear all the time amazing and so many times we get all these buzzwords, and they they really lose a lot of their value when that happens. But still, that's a fair question. I
 
<strong>Alex Fullick ** 21:53
do think the word resilience is overused, and it's losing its meaning. You know, dictionary meaning, because it's just used for everything these days. Yeah, you know, my neighbor left her keys. Sorry. Her daughter took her house keys this morning by accident. She couldn't get into her house when she got him back, and she had a comment where she said, you know, oh, well, I'm resilient, but really, you just went and got some Keith, how was that so? So I'm, I'm starting to get to the point now, when people ask me, you know, what's resilience to you? What's it mean to you? I just, I start to say, Now, does it matter? Yeah, my definition is fine for me, if you have a definition of it for yourself that you understand you you know what it means, or your organization has a definition, we'll take it and run. Yeah, you know what it means. You're all behind that. Meaning. We don't need a vendor or some other guiding industry organization to say this is, this must be your definition of resilience. It's like, well, no, you're just wordsmithing and making it sound fancy. You know, do it means what it means to you? You know, how, how do you define it? If that's how you define it, that's what it means, and that's all that matters. My definition doesn't matter. Nobody else's definition matters, you know, because, and it's become that way because the term used, you know, for everything these days. Yeah, I
 
</strong>Michael Hingson ** 23:30
think that there's a lot of value in if a person is, if we use the dictionary definition, resilient, they they Well, again, from my definition, it gets back to the mindset you establish. You establish a mindset where you can be flexible, where you can adapt, and where you can sometimes think outside the box that you would normally think out of, but you don't panic to do that. You've learned how to address different things and be able to focus, to develop what you need to do to accomplish, whatever you need to accomplish at any unexpected time.
 
<strong>Alex Fullick ** 24:06
Yeah, and you're calm, level headed, you know, you've got that right mindset. You don't freak out over the small things, you know, you see the bigger picture. You understand it. You know, I'm here. That's where I need to go, and that's where you focus and, you know, sweat all those little things, you know. And I think, I think it's, it's kind of reminds me that the definitions that are being thrown out there now reminds me of some of those mission and vision statements that leadership comes up with in their organizations, with all this, oh, that, you know, you read the sentence and it makes no sense whatsoever, yeah, you know, like, what?
 
</strong>Michael Hingson ** 24:45
What's so, what's the wackiest definition of resilience that you can think of that you've heard?
 
<strong>Alex Fullick ** 24:51
Um, I don't know if there's a wacky one or an unusual one. Um, oh, geez. I. I know I've heard definitions of bounce forward, bounce back, you know, agility, adaptability. Well, your
 
</strong>Michael Hingson ** 25:07
car keys, lady this morning, your house key, your house key, lady this morning, the same thing, yeah, yeah. I don't resilient just because she got her keys back. Yeah, really, yeah. Well,
 
<strong>Alex Fullick ** 25:17
that's kind of a wacky example. Yeah, of one, but I don't think there's, I've heard any weird definitions yet. I'm sure that's probably some out there coming. Yeah, we'll get to the point where, how the heck did are you defining resilience with that? Yeah? And if you're looking at from that way, then yeah, my neighbor with the keys that would fit in right there. That's not resilient. You just went and picked up some keys.
 
</strong>Michael Hingson ** 25:45
Yeah. Where's the resilience? How did you adapt? You the resilience might be if you didn't, the resilience might be if you didn't panic, although I'm sure that didn't happen. But that would, that would lean toward the concept of resilience. If you didn't panic and just went, Well, I I'll go get them. Everything will be fine, but that's not what people do,
 
<strong>Alex Fullick ** 26:08
yeah? Well, that that is what she did, actually. She just as I was shoveling snow this morning, she goes, Oh, well, I'll just go get her, get them, okay, yeah. Does that really mean resilience, or Does that just mean you went to pick up the keys that your daughter accidentally took
 
</strong>Michael Hingson ** 26:24
and and you stayed reasonably level headed about it,
 
<strong>Alex Fullick ** 26:28
you know, you know. So, you know, I don't know, yeah, if, if I would count that as a definition of resilience, but, or even I agree resilience, it's more of okay, yeah, yeah. If, if it's something like that, then that must mean I'm resilient when I forget to pull the laundry out after the buzzer. Oh yeah, I gotta pull the laundry out. Did that make me resilient? Yeah,
 
</strong>Michael Hingson ** 26:52
absolutely, once you pulled it out, you weren't resilient, not until then,
 
<strong>Alex Fullick ** 26:57
you know. So, so I guess it's you know, how people but then it comes down to how people want to define it too. Yeah, if they're happy with that definition, well, if it makes you happy, I'm not going to tell you to change
 
</strong>Michael Hingson ** 27:11
it. Yeah, has but, but I think ultimately there are some some basic standards that get back to what we talked about earlier, which is establishing a mindset and being able to deal with things that come out of the ordinary well, and you're in an industry that, by and large, is probably viewed as pretty negative, you're always anticipating the emergencies and and all the unexpected horrible things that can happen, the what if people again, but that's that's got to be, from a mindset standpoint, a little bit tough to deal with it. You're always dealing with this negative industry. How do you do that? You're resilient, I know. But anyway, yeah,
 
<strong>Alex Fullick ** 27:56
really, I just look at it from a risk perspective. Oh, could that happen to us? You know, no, it wouldn't, you know, we're we're in the middle of a Canadian Shield, or at least where I am. We're in the middle of Canadian Shield. There's not going to be two plates rubbing against each other and having an earthquake. So I just look at it from risk where we are, snowstorms, yep, that could hit us and has. What do we do? Okay, well, we close our facility, we have everyone work from home, you know, etc, etc. So I don't look at it from the perspective of doom and gloom. I look at it more of opportunity to make us better at what we do and how we prepare and how we respond and how we overcome, you know, situations that happen out there, and I don't look at it from the oh, here comes, you know, the disaster guy you know, always pointing out everything that's wrong. You know, I'd rather point out opportunities that we have to become as a team, organization or a person stronger. Yeah,
 
</strong>Michael Hingson ** 29:01
I guess it's not necessarily a disaster. And as I said earlier, it could very well be that some unexpected thing will happen that could be a very positive thing. But again, if we don't have the mindset to deal with that, then we don't and the reality is, the more that we work to develop a mindset to deal with unexpected things, the more quickly we can make a correct analysis of whatever is going on and move forward from it, as opposed to letting fear again overwhelm us, we can if we practice creating This mindset that says we really understand how to deal with unexpected situations, then we are in a position to be able to the more we practice it, deal with it, and move forward in a positive way. So it doesn't need to be a disaster. September 11 was a disaster by any standard, but as I tell people. People. While I am still convinced that no matter what anyone might think, we couldn't figure out that September 11 was going to happen, I'm not convinced that even if all the agencies communicated, they would have gotten it because and I talk about trust and teamwork a lot, as I point out, a team of 19 people kept their mouth shut, or a few more who were helping in the planning of it, and they pulled off something that basically brought the world to its knees. So I'm not convinced that we could have stopped September 11 from happening. At least I haven't heard something that convinces me of that yet. But what each of us has the ability to do is to determine how we deal with September 11. So we couldn't prevent it, but we can certainly all deal with or address the issue of, how do we deal with it going forward? Yeah,
 
<strong>Alex Fullick ** 30:52
I agree. I I was actually in a conversation with my niece a couple of months ago. We were up at the cottage, and she was talking about school, and, you know, some of the people that she goes to school with, and I said, Well, you're never going to be able to change other people. You know, what they think or what they do. I said, what you can control is your response. You know, if, if they're always picking on you, the reason they're picking on you is because they know they can get a rise out of you. They know they it. Whatever they're saying or doing is getting to you, so they're going to keep doing it because it's empowering for them. But you can take away that empowerment if you make the right choices on how you respond, if you just shrug and walk away. I'm simplifying it, of course, yeah, if you just shrug and walk away. Well, after a while, they're going to realize nothing I'm saying is getting through, and they'll move away from you. They'll they won't bug you anymore, because they can't get a rise out. They can't get a rise out of you. So the only thing you can control is how you respond, you know. And as you keep saying, it's the mindset. Change your mindset from response to, you know, I'm prepared for what this person's going to say, and I'm not going to let it bother me. Yeah?
 
</strong>Michael Hingson ** 32:08
Well, bullying is really all about that. Yeah, people can't bully if you don't let yourself be bullied. Yep, and whether it's social media and so many other things, you can't be bullied if you don't allow it and if you ignore it or move on or get help to deal with the issue if it gets serious enough, but you don't need to approach it from a shame or fear standpoint, or you or you shouldn't anyway, but that's unfortunately, again, all too often. What happens when we see a lot of teenage suicides and so on, because people are letting the bullies get a rise out of them, and the bullies win.
 
<strong>Alex Fullick ** 32:51
Yep, yep. And as I told her, I said, you just mentioned it too. If it gets out of hand or becomes physical, I said, then you have to take action. I don't mean turning around and swinging back. I said, No, step up. Go get someone who is has authority and can do something about it. Yeah, don't, don't run away. Just deal with it differently, you know. And don't, don't start the fight, because then you're just confirming that I'm the bully. I can do this again. Yeah, you're, you're giving them license to do what they want. Yeah, but stand up to them, or tell, depending on the situation, tell someone higher up in authority that can do something and make make a change, but you have to be calm when you do it.
 
</strong>Michael Hingson ** 33:39
I remember when I was at UC Irvine, when I was going to college, my had my first guide dog, Squire. He was a golden retriever, 64 pounds, the most gentle, wonderful dog you could ever imagine. And unfortunately, other students on campus would bring their dogs. It was a very big campus, pretty, in a sense, rural, and there were only about 2700 students. And a bunch of students would bring their dogs to school, and they would just turn the dogs loose, and they go off to class, and then they find their dogs at the end of the day. Unfortunately, some of the dogs developed into a pack, and one day, they decided they were going to come after my guide dog. I think I've told this story a couple times on on this podcast, but what happened was we were walking down a sidewalk, and the dogs were coming up from behind, and they were growling and so on. And squire, my guide dog, jerked away from me. I still held his leash, but he jerked out of his harness, out of my hand, and literally jumped up in the air, turned around and came down on all fours, hunkered down and growled at these dogs all in this the well, about a two second time frame, totally shocked the dogs. They just slunked away. Somebody was describing it to me later, and you know, the dog was very deliberate about what he did. Of course, after they left, he comes over and He's wagging his tail. Did I do good or what? But, but he was very deliberate, and it's a lesson to to deal with things. And he never attacked any of the dogs, but he wasn't going to let anything happen to him or me, and that's what loyalty is really all about. But if something had happened and that hadn't worked out the way expected, then I would have had to have gone off and and I, in fact, I did talk to school officials about the fact that these dogs were doing that. And I don't even remember whether anybody did anything, but I know I was also a day or so later going into one of the the buildings. Before he got inside, there was a guy I knew who was in a wheelchair, and another dog did come up and started to try to attack squire, this guy with in the wheelchair, pulled one of the arms off his chair and just lambasted the dog right across the head, made him back up. Yeah, you know. But it was that people shouldn't be doing what they allowed their dog. You know, shouldn't be doing that, but. But the bottom line is, it's still a lesson that you don't let yourself be bullied. Yeah, yep, and there's no need to do that, but it is a it's a pretty fascinating thing to to see and to deal with, but it's all about preparation. And again, if we teach ourselves to think strategically and develop that skill, it becomes just second nature to do it, which is, unfortunately, what we don't learn.
 
<strong>Alex Fullick ** 36:48
Yeah, I didn't know that as a kid, because when I was a little kid and first came to Canada, especially, I was bullied because, well, I had a funny voice.
 
</strong>Michael Hingson ** 36:57
You did? You don't have that anymore, by the way, no,
 
<strong>Alex Fullick ** 37:01
if I, if I'm with my mom or relatives, especially when I'm back in England, words will start coming back. Yeah, there are words that I do say differently, garage or garage, yeah. You know, I hate garage, but garage, yeah, I still say some words like that,
 
</strong>Michael Hingson ** 37:18
or process, as opposed to process.
 
<strong>Alex Fullick ** 37:21
Yeah, so, you know, there's something like that, but as a kid, I was bullied and I there was, was no talk of mindset or how to deal with it. It's either put up with it or, you know, you really couldn't turn to anybody back then, because nobody really knew themselves how to deal with it. Yeah, bullies had always been around. They were always in the playground. So the the mechanisms to deal with it weren't there either. It wasn't till much later that I'm able to to deal with that if someone said some of the things now, right away, I can turn around because I've trained myself to have a different mindset and say that, no, that's unacceptable. You can't talk to that person, or you can't talk to me that way. Yeah, you know, if you say it again, I will, you know, call the police or whatever. Never anything where I'm going to punch you in the chin, you know, or something like that. Never. That doesn't solve anything. No, stand up saying, you know, no, I'm not going to accept that. You know, which is easier now, and maybe that just comes with age or something, I don't know, but back then, no, it was, you know, that that kind of mechanism to deal with it, or finding that inner strength and mindset to do that wasn't there,
 
</strong>Michael Hingson ** 38:43
right? But when you started to work on developing that mindset, the more you worked on it, the easier it became to make it happen. Yep, agreed. And so now it's a way of life, and it's something that I think we all really could learn and should learn. And my book live like a guide dog is really all about that developing that mindset to control fear. And I just think it's so important that we really deal with it. And you know, in this country right now, we've got a government administration that's all about chaos and fear, and unfortunately, not nearly enough people have learned how to deal with that, which is too bad, yep, although,
 
<strong>Alex Fullick ** 39:30
go ahead, I was going to say it's a shame that, you know, some a lot of people haven't learned how to deal with that. Part of it, again, is we don't teach that as well. So sometimes the only thing some people know is fear and bullying, because that's all they've experienced, yeah, either as the bully or being bullied. So they they don't see anything different. So when it happens on a scale, what we see right now it. It's, well, that's normal, yeah, it's not normal, actually. You know, it's not something we should be doing. You know, you should be able to stand up to your bully, or stand up when you see something wrong, you know, and help because it's human nature to want to help other people. You know, there's been so many accidents people falling, or you'll need their snow removed, where I am, and people jump in and help, yeah? You know, without sometimes, a lot of times, they don't even ask. It's like, oh, let me give you a hand,
 
</strong>Michael Hingson ** 40:33
yeah. And we had that when we lived in New Jersey, like snow removal. We had a Boy Scout who started a business, and every year he'd come around and clear everybody's snow. He cleared our snow. He said, I am absolutely happy to do it. We we wanted to pay him for it, but he was, he was great, and we always had a nice, clean driveway. But you know, the other side of this whole issue with the mindset is if we take it in a more positive direction, look at people like Sully Sullenberger, the pilot and the airplane on the Hudson, how he stayed focused. He had developed the mindset and stayed focused so that he could deal with that airplane. That doesn't mean that he wasn't afraid and had concerns, but he was able to do something that was was definitely pretty fantastic, because he kept his cool, yeah,
 
<strong>Alex Fullick ** 41:23
I think he knew, and others in other situations know that if you're freaking out yourself, you're not going to fix the issue, you're going to make it worse. We see that in Hollywood tends to do that a lot. In their movies, there's always a character who's flipping out, you know, panicking, going crazy and making everything worse. Well, that does happen, you know, if you act that way, you're not going to resolve your situation, whatever you find yourself in, you know. And I tell people that in business continuity when we're having meetings, well, we'll figure it out when it happens. No, you don't know how you'll behave. You don't know how you'll respond when, oh, I don't know an active shooter or something. You have no idea when you hear that someone you know just got shot down in the lobby. Are you going to tell me you're going to be calm? You sorry? You know you're going to be calm and just okay, yeah, we can deal with it. No, you're going to get a wave of panic, yeah, or other emotions coming over you, you know. And you have to have that mindset. You can still be panicked and upset and freaked out, or however you want to describe that, but you know, I have to stay in control. I can't let that fear take over, or I'm going to get myself in that situation as well. Yeah, I have to be able to manage it. Okay, what do I have to do? I gotta go hide. You know, I'm not saying you're not sweating, you know, with nervousness like that, but you understand, gotta think beyond this if I want to get out of this situation. You know, I'm going to take these people that are sitting with me, we're going to go lock ourselves in the storage closet, or, you know, whatever, right? But have that wherewithal to be able to understand that and, you know, be be safe, you know, but freaking out, you're only contributing to the situation, and then you end up freaking out other people and getting them panicked. Course, you do. They're not, you know, they don't have the right mindset to deal with issues. And then you've got everyone going in every direction, nobody's helping each other. And then you're creating, you know, bigger issues, and
 
</strong>Michael Hingson ** 43:37
you lose more lives, and you create more catastrophes all the way around. I remember when I was going down the stairs at the World Trade Center, I kept telling Roselle what a good job she was doing, good girl. And I did that for a couple of reasons. The main reason was I wanted her to know that I was okay and I'm not going to be influenced by fear. But I wanted her to feel comfortable what what happened, though, as a result of that, and was a lesson for me. I got contacted several years later one time, specifically when I went to Kansas City to do a speech, and a woman said she wanted to come and hear me because she had come into the stairwell just after, or as we were passing her floor, which was, I think, the 54th floor. Then she said, I heard you just praising your dog and being very calm. And she said, I and other people just decided we're going to follow you down the stairs. And it was, it was a great lesson to understand that staying focused, no matter what the fear level was, really otherwise, staying focused and encouraging was a much more positive thing to do, and today, people still don't imagine how, in a sense, comet was going down the stairs, which doesn't mean that people weren't afraid. But several of us worked to really keep panic out of the stairwell as we were going down. My friend David did he panicked, but then he. He walked a floor below me and started shouting up to me whatever he saw on the stairwell, and that was really for his benefit. He said to have something to do other than thinking about what was going on, because he was getting pretty scared about it. But what David did by shouting up to me was he acted as a focal point for anyone on the stairs who could hear him, and they would hear him say things like, Hey, Mike, I'm at the 43rd floor. All's good here. Everyone who could hear him had someone on the stairs who was focused, sounded calm, and that they could listen to to know that everybody was okay, which was so cool, and
 
<strong>Alex Fullick ** 45:38
that that probably helped them realize, okay, we're in the right direction. We're going the right way. Someone is, you know, sending a positive comments. So if, if we've got, you know, three, if he's three floors below us, we know at least on the next three floors, everything is okay.
 
</strong>Michael Hingson ** 45:56
Well, even if they didn't know where he wasn't right, but even if he they didn't know where he was in relation to them, the fact is, they heard somebody on the stairs saying, I'm okay, yeah, whether he felt it, he did sound it all the way down the stairs. Yeah, and I know that he was panicking, because he did it originally, but he got over that. I snapped at him. I just said, Stop it, David, if Rosell and I can go down these stairs, so can you. And then he did. He focused, and I'm sure that he had to have helped 1000s of people going down the stairs, and helped with his words, keeping them calm.
 
<strong>Alex Fullick ** 46:32
Yeah, yeah. It makes a difference, you know. Like I said earlier, you doesn't mean you're still not afraid. Doesn't mean that, you know, you're not aware of the negative situation around you. It's and you can't change it, but you can change, like I said earlier, you can change how you respond to it. You can be in control that way, right? And that's eventually what, what he did, and you you were, you know, you were controlled going downstairs, you know, with with your guide dog, and with all these people following you, and because of the way you were, like, then they were following you, yeah, and they remained calm. It's like there's someone calling up from below who's safe. I can hear that. I'm listening to Michael. He'll tell his dog how well behaved they are. And he's going down calmly. Okay, you know, I can do this. And they start calming down,
 
</strong>Michael Hingson ** 47:28
yeah, what's the riskiest thing you've ever done? Oh, word. Must have taken a risk somewhere in the world, other than public speaking. Oh, yeah, public speaking.
 
<strong>Alex Fullick ** 47:40
I still get nervous the first minute. I'm still nervous when I go up, but you get used to it after a while. But that first minute, yeah, I'm nervous. Oh, that there's, I have a fear of heights and the so the the two, two things that still surprised me that I did is I climbed the Sydney bridge, Harbor Bridge, and, oh, there's another bridge. Where is it? Is it a Brisbane? They're both in Australia. Anyway. Climb them both and have a fear of heights. But I thought, no, I gotta, I gotta do this. You know, I can't be afraid of this my entire life. And I kept seeing all these people go up there in groups, you know, on tours. And so I said, Okay, I'm going to do this. And I was shaking nervous like crazy, and went, What if I fall off, you know, and there's so many different measures in place for to keep you safe. But that that was risky, you know, for me, it felt risky. I was exhilarated when I did it. Though, would you do it again? Oh, yeah, in a heartbeat. Now, there you go. I'm still afraid of heights, but I would do that again because I just felt fantastic. The other I guess going out and being self employed years ago was another risky thing. I had no idea, you know about incorporating myself, and, you know, submitting taxes, you know, business taxes, and, you know, government documents and all this and that, and invoicing and things like that. I had no idea about that. So that was kind of risky, because I had no idea how long I'd be doing it. Well, I started in what 2007, 2007, I think so, 18 years, yeah, so now it's like, I can't imagine myself not doing it, you know, so I'm but I'm always willing to try something new these days. You know, even starting the podcast seven and a half years ago was risky, right? I had no idea. Nobody was talking about my industry or resilience or business continuity or anything back then, I was the first one doing it, and I'm the longest one doing it. Um, I've outlived a lot of people who thought they could do it. I'm still going. So that started out risky, but now I. Imagine not doing it, yeah, you know. And you know, it's, you know, I guess it's, it's just fun to keep trying new things. You know, I keep growing and, you know, I've got other plans in the works. I can't give anything away, but, you know, I've got other plans to try. And they'll, they'll be risky as well. But it's like,
 
</strong>Michael Hingson ** 50:21
no, let's go for it. Have you ever done skydiving or anything like that? No, I haven't done that. I haven't either. I know some blind people who have, but I just, I've never done that. I wouldn't
 
<strong>Alex Fullick ** 50:32
mind it. It's that might be one of those lines where should I? I'm not sure about this one, you know, but it is something that I I think I wouldn't do it on my own. I think I would have to be one of those people who's connected with someone else, with someone
 
</strong>Michael Hingson ** 50:51
else, and that's usually the way blind people do it, needless to say, but, and that's fine, I just have never done it. I haven't ever had a need to do it, but I know I can sit here and say, I'm not afraid to do it. That is, I could do it if it came along, if there was a need to do it, but I don't. I don't have a great need to make that happen. But you know, I've had enough challenges in my life. As I tell people, I think I learned how to deal with surprises pretty early, because I've been to a lot of cities and like, like Boston used to have a rep of being a very accident prone city. Just the way people drive, I could start to cross the street and suddenly I hear a car coming around the corner, and I have to move one way or the other and draw a conclusion very quickly. Do I back up or do I go forward? Because the car is not doing what it's supposed to do, which is to stop, and I have to deal with that. So I think those kinds of experiences have helped me learn to deal with surprise a little bit too.
 
<strong>Alex Fullick ** 51:52
Yeah, well, with the skydiving, I don't think I'd go out of my way to do it, but exactly came along, I think I would, you know, just for the thrill of saying, I did it,
 
</strong>Michael Hingson ** 52:03
I did it, yeah, I went ice skating once, and I sprained my ankle as we were coming off the ice after being on the ice for three hours. And I haven't gone ice skating again since. I'm not really afraid to, but I don't need to do it. I've done it. I understand what it feels like. Yeah, yeah. So it's okay. Have you had any really significant aha moments in your life, things that just suddenly, something happened and went, Ah, that's that's what that is, or whatever.
 
<strong>Alex Fullick ** 52:30
Well, it does happen at work a lot, dealing with clients and people provide different perspectives, and you just, Oh, that's interesting, though, that happens all the time. Aha moments. Sometimes they're not always good. Aha moments, yeah, like the one I always remember that the most is when I wrote my first book, heads in the sand. I was so proud of it, and, you know, excited and sent off all these letters and marketing material to all the chambers of commerce across Canada, you know, thinking that, you know, everyone's going to want me to speak or present or buy my book. Well, ah, it doesn't happen that way. You know, I got no responses. But that didn't stop me from writing seven more books and working on nine. Now, there you go, but it was that was kind of a negative aha moment so, but I just learned, okay, that's not the way I should be doing that.
 
</strong>Michael Hingson ** 53:34
Put you in your place, but that's fair. I kind
 
<strong>Alex Fullick ** 53:37
of, I laugh at it now, a joke, but you know, aha, things you know, I You never know when they're going to happen.
 
</strong>Michael Hingson ** 53:47
No, that's why they're Aha, yeah.
 
<strong>Alex Fullick ** 53:51
And one of one, I guess another one would have been when I worked out first went out on my own. I had a manager who kept pushing me like, go, go work for yourself. You know this better than a lot of other people. Go, go do this. And I was too nervous. And then I got a phone call from a recruiting agency who was offering me a role to do where I wanted to take this company, but that I was working for full time for that weren't ready to go. They weren't ready yet. And it was kind of an aha moment of, do I stay where I am and maybe not be happy? Or have I just been given an opportunity to go forward? So when I looked at it that way, it did become an aha moment, like, Ah, here's my path forward. Yeah, so, you know. And that was way back in 2007 or or so somewhere around there, you know. So the aha moments can be good. They can be bad, and, you know, but as long as you learn from them, that's exactly
 
</strong>Michael Hingson ** 54:57
right. The that's the neat thing about. Aha moments. You don't expect them, but they're some of the best learning opportunities that you'll ever get.
 
<strong>Alex Fullick ** 55:06
Yeah, yeah, I agree completely, because you never know that. That's the nice thing, and I think that's also part of what I do when I'm working with so many different people of different levels is they all have different experiences. They all have different backgrounds. You they can all be CEOs, but they all come from a different direction and different backgrounds. So they're all going to be offering something new that's going to make you sit there and go, Oh, yeah. And thought of that before,
 
</strong>Michael Hingson ** 55:38
yeah. So that's, that's so cool, yeah,
 
<strong>Alex Fullick ** 55:42
but you have to, you know, be able to listen and pick up on those kind of things.
 
</strong>Michael Hingson ** 55:46
But you've been very successful. What are some of the secrets of success that that that you've discovered, or that you put to use?
 
<strong>Alex Fullick ** 55:55
For me, I'll put it bluntly, shut up and listen.
 
</strong>Michael Hingson ** 55:59
There you are. Yeah. Well, that is so true. That's true. Yeah.
 
<strong>Alex Fullick ** 56:03
I think I've learned more by just using my two ears rather than my one mouth, instead of telling people everything they you should be doing. And you know, this is what I think you should do. And like talking at people, it's so much better just talk with people, and then they'll, even if you're trying to, you know, really, really, really, get them to see your side, they will come onto your side easier and probably better if you let them realize it themselves. So you just listen, and you ask the odd probing question, and eventually comes around, goes, Oh, yeah, I get it. What you mean now by doing this and going, Yeah, that's where I was going. I guess I just wasn't saying it right, you know. And have being humble enough to, you know, even though I, I know I did say it right, maybe I just wasn't saying it right to that person, to that person, yeah, right way. So listening to them, and, you know, I think, is one of the big keys to success for me, it has, you know, and I've learned twice as much that way. And maybe that's why I enjoy answering people on the podcast, is because I ask a couple of questions and then just let people talk,
 
</strong>Michael Hingson ** 57:18
which is what makes it fun. Yeah,
 
<strong>Alex Fullick ** 57:21
yeah. It's sometimes it's fun to just sit there, not say anything, just let someone else do all the talking.
 
</strong>Michael Hingson ** 57:29
What you know your industry is, I would assume, evolved and changed over the years. What are some of the major changes, some of the ways that the industry has evolved. You've been in it a long time, and certainly, business continuity, disaster recovery, whatever you want to call it, has, in some sense, has become a little bit more of a visible thing, although I think people, as both said earlier, ignore it a lot. But how's the industry changed over time?
 
<strong>Alex Fullick ** 57:54
Well, when I started, it was before y 2k, yes, 96 and back then, when I first started, everything was it focused. If your mainframe went down, your computer broke. That's the direction everyone came from. And then it was you added business continuity on top of that. Okay, now, what do we do with our business operations. You know, other things we can do manually while they fix the computer or rebuild the mainframe. And then it went to, okay, well, let's bring in, you know, our help desk. You know, who people call I've got a problem with a computer, and here's our priority and severity. Okay, so we'll get, we'll respond to your query in 12 hours, because it's only one person, but if there's 10 people who have the issue, now it becomes six hours and bringing in those different aspects. So we went from it disaster recovery to business continuity to then bringing in other disciplines and linking to them, like emergency management, crisis management, business continuity, incident management, cyber, information security. Now we've got business continuity management, you know, bringing all these different teams together and now, or at least on some level, not really integrating very well with each other, but just having an awareness of each other, then we've moved to operational resilience, and again, that buzzword where all these teams do have to work together and understand what each other is delivering and the value of each of them. And so it just keeps growing in that direction where it started off with rebuild a mainframe to getting everybody working together to keep your operations going, to keep your partners happy, to keep your customers happy. You know, ensuring life safety is priority number one. When, when I started, life safety was, wasn't really thrown into the business continuity realm that much. It was always the focus on the business. So the these. The sky, the size and scope has gotten a lot bigger and more encompassing of other areas. And I wouldn't necessarily all call that business continuity, you know it, but it is. I see business continuity as a the hub and a wheel, rather than a spoke, to bring all the different teams together to help them understand, you know, hey, here's, here's how you've Incident Management, you know, help desk, service desk, here's how you help the Disaster Recovery Team. Here's how you can help the cyber team. Cyber, here's how you can actually help this team, you know, and being able to understand. And that's where the biggest change of things is going is now, more and more people are understanding how they really need to work together, rather than a silo, which you know, a lot of organizations still do, but it's those walls are starting to come down, because they can understand no One can do it alone. You have to work together with your internal departments, leadership, data analysts, who have to be able to figure out how to rebuild data, or your third parties. We need to talk with them. We have to have a relationship with them our supply chain, and understand where they're going, what they have in place, if we or they experience something. So it's definitely grown in size and scope
 
</strong>Michael Hingson ** 1:01:27
well, and we're seeing enough challenges that I think some people are catching on to the fact that they have to learn to work together, and they have to think in a broader base than they have in the past, and that's probably a good thing. Yeah, well, if, if you had the opportunity, what would you tell the younger Alex?
 
<strong>Alex Fullick ** 1:01:50
Run, run for the hills. Yeah, really, no, seriously, I kind of mentioned a couple of them already. Don't sweat the small things. You know, sometimes, yeah, and I think that comes down to our mindset thing as well. You know, understand your priorities and what's important. If it's not a priority or important, don't sweat it. Don't be afraid to take risks if you if you do your planning, whether it be jumping out of a plane or whatever, you know the first thing you want to do is what safety measures are in place to ensure that my jump will be successful. You know, those kind of things. Once you understand that, then you can make knowledgeable decisions. Don't be afraid to take those risks. And it's one of the big things. It's it's okay to fail, like I said about the book thing where you all those that marketing material I sent out, it's okay to fail. Learn from it. Move on. I can laugh at those kind of things now. You know, for years, I couldn't I was really like, oh my god, what I do wrong? It's like, No, I didn't do anything wrong. It just wasn't the right time. Didn't do it the right way. Okay, fine, move on. You know, you know, don't be afraid to fail. If, if you, if you fail and get up, well then is it really a failure? You learned, you got back up and you kept going. And that's the part of resilience too, right? Yeah, if you trip and fall, you get up and keep going. But if you trip and fall and stay down, well then maybe you are
 
</strong>Michael Hingson ** 1:03:30
failing. That's the failure. I mean, the reality is that it isn't failure if you learn from it and move on. It was something that set you back, but that's okay, yeah,
 
<strong>Alex Fullick ** 1:03:41
my my favorite band, Marillion, has a line in one of their songs rich. Failure isn't about falling down. Failure is staying down. Yeah,
 
</strong>Michael Hingson ** 1:03:50
I would agree with that. Completely agree
 
<strong>Alex Fullick ** 1:03:53
with it. He'll stand by it. When I heard that, I went, Yes, one of those aha moments. There
 
</strong>Michael Hingson ** 1:03:59
you go. That again. Well, Alex, this has absolutely been a lot of fun. I'm really glad that we got a chance to do it. We'll have to do do some more of it, but I really enjoy you being here, and I want to say to everybody listening and watching, I hope you've enjoyed this and learned a lot from it. I have, and I always enjoy learning from everybody who comes on the podcast play especially, really have enjoyed and really love a lot of the thoughts that Alex has has sent to us. So I hope that you've enjoyed it. Love to hear from you. Love to hear your thoughts. Please feel free to email me at Michael M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, and let me know your thoughts wherever you're listening, please give us a five star review. We really value your reviews and the things that you have to say, so please give us a great review. We love it. And if you can think of anybody who want to be a guest, Alex, you as well. Please pass along names. Introduce me to people. We're always looking for more people to be. On our podcast, because they'll show us that we're all more unstoppable than we think we are. But I really think that it's important to do that, so it's a lot of fun to do. So yeah, so again, Alex, I really want to thank you and really appreciate you being here. Thanks for coming on.
 
<strong>Alex Fullick ** 1:05:17
Thank you for the invite. It's been a pleasure. You. Foreign
 
</strong>Michael Hingson ** 1:05:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Business Continuity Management Leader with Alex Fullick</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cd412e02-8b82-4d66-ad8f-e65fdfd236a3.mp3?source=rss&amp;ext=asset.mp3" length="97144698" type="audio/mpeg" />
<itunes:episode>343</itunes:episode>
</item>
<item><title>Episode 342 – Unstoppable Creative Entrepreneur and So Much More with Jeffrey Madoff</title>
<guid isPermaLink="false">https://pinecast.com/guid/461d53bb-e85d-45ab-8d7e-fd55e8f264af</guid>
<pubDate>Fri, 06 Jun 2025 10:00:48 -0000</pubDate>

<itunes:duration>01:05:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e2e00db2-0a3e-4837-b9d4-7d6a517d0208/UM342-Jeffrey_Madoff-Coverart__1_.jpg" />
<description><![CDATA[<p>Jeffrey Madoff is, as you will discover, quite a fascinating and engaging person. Jeff is quite the creative entrepreneur as this episode’s title says. But he really is so much more.
 
He tells us that he came by his entrepreneurial spirit and mindset honestly. His parents were both entrepreneurs and passed their attitude onto him and his older sister. Even Jeffrey’s children have their own businesses.
 
There is, however, so much more to Jeffrey Madoff. He has written a book and is working on another one. He also has created a play based on the life of Lloyd Price. Who is Lloyd Price? Listen and find out. Clue, the name of the play is “Personality”. Jeff’s next book, “Casting Not Hiring”, with Dan Sullivan, is about the transformational power of theater and how you can build a company based on the principles of theater. It will be published by Hay House and available in November of this year.
 
My conversation with Jeff is a far ranging as you can imagine. We talk about everything from the meaning of Creativity to Imposture’s Syndrome. I always tell my guests that Unstoppable Mindset is not a podcast to interview people, but instead I want to have real conversations. I really got my wish with Jeff Madoff. I hope you like listening to this episode as much as I liked being involved in it.
 
 
 
<strong>About the Guest:</strong>
 
Jeffrey Madoff’s career straddles the creative and business side of the arts. He has been a successful entrepreneur in fashion design and film, and as an author, playwright, producer, and adjunct professor at Parsons School of Design. He created and taught a course for sixteen years called “Creative Careers Making A Living With Your Ideas”, which led to a bestselling book of the same name
.
Madoff has been a keynote speaker at Princeton, Wharton, NYU and Yale where he curated and moderated a series of panels entitled &quot;Reframing The Arts As Entrepreneurship”.
His play “Personality” was a critical and audience success in it’s commercial runs at People's Light Theater in Pennsylvania and in Chicago and currently waiting for a theater on The West End in London.
 
Madoff’s next book, “Casting Not Hiring”, with Dan Sullivan, is about the transformational power of theater and how you can build a company based on the principles of theater. It will be published by Hay House and available in November of this year.</p>
<p><strong>Ways to connect Jeffrey:</strong>
 
company website: <a href="http://www.madoffproductions.com" rel="nofollow">www.madoffproductions.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/b-jeffrey-madoff-5baa8074/" rel="nofollow">https://www.linkedin.com/in/b-jeffrey-madoff-5baa8074/</a>
<a href="http://www.acreativecareer.com" rel="nofollow">www.acreativecareer.com</a>
Instagram: @acreativecareer
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well, hi everyone. Welcome to another episode of unstoppable mindset. We're glad to have you on board with us, wherever you happen to be. Hope the day is going well for you. Our guest today is Jeffrey Madoff, who is an a very creative kind of person. He has done a number of things in the entrepreneurial world. He has dealt with a lot of things regarding the creative side of the arts. He's written plays. He taught a course for 16 years, and he'll tell us about that. He's been a speaker in a variety of places. And I'm not going to go into all of that, because I think it'll be more fun if Jeffrey does it. So welcome to unstoppable mindset. We are really glad you're here and looking forward to having an hour of fun. And you know, as I mentioned to you once before, the only rule on the podcast is we both have to have fun, or it's not worth doing, right? So here
 
</strong>Jeffrey Madoff ** 02:13
we are. Well, thanks for having me on. Michael, well, we're really glad
 
<strong>Michael Hingson ** 02:17
you're here. Why don't we start as I love to do tell us kind of about the early Jeffrey growing up, and you know how you got where you are, a little bit or whatever.
 
</strong>Jeffrey Madoff ** 02:28
Well, I was born in Akron, Ohio, which at that time was the rubber capital of the world. Ah, so that might explain some of my bounce and resilience. There
 
<strong>Michael Hingson ** 02:40
you go. I was in Sandusky, Ohio last weekend, nice and cold, or last week,
 
</strong>Jeffrey Madoff ** 02:44
yeah, I remember you were, you were going to be heading there. And, you know, Ohio, Akron, which is in northern Ohio, was a great place to grow up and then leave, you know, so my my childhood. I have many, many friends from my childhood, some who still live there. So it's actually I always enjoy going back, which doesn't happen all that often anymore, you know, because certain chapters in one's life close, like you know, when my when my parents died, there wasn't as much reason to go back, and because the friends that I had there preferred to come to New York rather than me go to Akron. But, you know, Akron was a great place to live, and I'm very fortunate. I think what makes a great place a great place is the people you meet, the experiences you have. Mm, hmm, and I met a lot of really good people, and I was very close with my parents, who were entrepreneurs. My mom and dad both were so I come by that aspect of my life very honestly, because they modeled the behavior. And I have an older sister, and she's also an entrepreneur, so I think that's part of the genetic code of our family is doing that. And actually, both of my kids have their own business, and my wife was entrepreneurial. So some of those things just carry forward, because it's kind of what, you know, what did your parents do? My parents were independent retailers, and so they started by working in other stores, and then gradually, both of them, who were also very independent people, you know, started, started their own store, and then when they got married, they opened one together, and it was Women's and Children's retail clothing. And so I learned, I learned a lot from my folks, mainly from the. Behavior that I saw growing up. I don't think you can really lecture kids and teach them anything, yeah, but you can be a very powerful teacher through example, both bad and good. Fortunately, my parents were good examples. I think
 
<strong>Michael Hingson ** 05:14
that kids really are a whole lot more perceptive than than people think sometimes, and you're absolutely right, lecturing them and telling them things, especially when you go off and do something different than you tell them to do, never works. They're going to see right through it.
 
</strong>Jeffrey Madoff ** 05:31
That's right. That's right. And you know, my kids are very bright, and there was never anything we couldn't talk about. And I had that same thing with my parents, you know, particularly my dad. But I had the same thing with both my parents. There was just this kind of understanding that community, open communication is the best communication and dealing with things as they came up was the best way to deal with things. And so it was, it was, it was really good, because my kids are the same way. You know, there was always discussions and questioning. And to this day, and I have twins, I have a boy and girl that are 31 years old and very I'm very proud of them and the people that they have become, and are still becoming,
 
<strong>Michael Hingson ** 06:31
well and still becoming is really the operative part of that. I think we all should constantly be learning, and we should, should never decide we've learned all there is to learn, because that won't happen. There's always something new,
 
</strong>Jeffrey Madoff ** 06:44
and that's really what's fun. I think that you know for creativity and life at large, that constant curiosity and learning is fuel that keeps things moving forward, and can kindle the flame that lights up into inspiration, whether you're writing a book or a song or whatever it is, whatever expression one may have, I think that's where it originates. Is curiosity. You're trying to answer a question or solve a problem or something. Yeah,
 
<strong>Michael Hingson ** 07:20
and sometimes you're not, and it's just a matter of doing. And it doesn't always have to be some agenda somewhere, but it's good to just be able to continue to grow. And all too often, we get so locked into agendas that we don't look at the rest of the world around us.
 
</strong>Jeffrey Madoff ** 07:41
I Well, I would say the the agenda in and of itself, staying curious, I guess an overarching part of my agenda, but it's not to try to get something from somebody else, right, other than knowledge, right? And so I guess I do have an agenda in that. That's what I find interesting.
 
<strong>Michael Hingson ** 08:02
I can accept that that makes sense.
 
</strong>Jeffrey Madoff ** 08:06
Well, maybe one of the few things I say that does so thank you.
 
<strong>Michael Hingson ** 08:10
I wasn't even thinking of that as an agenda, but just a way of life. But I hear what you're saying. It makes sense. Oh, there are
 
</strong>Jeffrey Madoff ** 08:17
people that I've certainly met you may have, and your listeners may have, also that there always is some kind of, I wouldn't call it agenda, a transactional aspect to what they're doing. And that transactional aspect one could call an agenda, which isn't about mutual interest, it's more what I can get and or what I can sell you, or what I can convince you of, or whatever. And I to me, it's the the process is what's so interesting, the process of questioning, the process of learning, the process of expressing, all of those things I think are very powerful, yeah,
 
<strong>Michael Hingson ** 09:03
yeah, I hear what you're saying. So for you, you were an Akron did you go to college there? Or what did you do after high school? So
 
</strong>Jeffrey Madoff ** 09:11
after high school, I went to the University of Wisconsin, ah, Madison, which is a fantastic place. That's right, badgers, that's right. And, and what really cinched the deal was when I went to visit the school. I mean, it was so different when I was a kid, because, you know, nowadays, the kids that my kids grew up with, you know, the parents would visit 18 schools, and they would, you know, they would, they would file for admission to 15 schools. And I did one in my parents. I said to them, can I take the car? I want to go check out the University. I was actually looking at Northwestern and the University of Wisconsin. And. And I was in Evanston, where Northwestern is located. I didn't see any kids around, and, you know, I had my parents car, and I finally saw a group of kids, and I said, where is everybody? I said, Well, it's exam week. Everybody's in studying. Oh, I rolled up the window, and without getting out of the car, continued on to Madison. And when I got to Madison, I was meeting somebody behind the Student Union. And my favorite band at that time, which was the Paul Butterfield blues band, was giving a free concert. So I went behind the Student Union, and it's a beautiful, idyllic place, lakes and sailboats and just really gorgeous. And my favorite band is giving a free concert. So decision made, I'm going University of Wisconsin, and it was a great place.
 
<strong>Michael Hingson ** 10:51
I remember when I was looking at colleges. We got several letters. Got I wanted to major in physics. I was always science oriented. Got a letter from Dartmouth saying you ought to consider applying, and got some other letters. We looked at some catalogs, and I don't even remember how the subject came up, but we discovered this University California campus, University California at Irvine, and it was a new campus, and that attracted me, because although physically, it was very large, there were only a few buildings on it. The total population of undergraduates was 2700 students, not that way today, but it was back when I went there, and that attracted me. So we reached out to the chair of the physics department, whose name we got out of the catalog, and asked Dr Ford if we could come and meet with him and see if he thought it would be a good fit. And it was over the summer between my junior and senior year, and we went down, and we chatted with him for about an hour, and he he talked a little physics to me and asked a few questions, and I answered them, and he said, you know, you would do great here. You should apply. And I did, and I was accepted, and that was it, and I've never regretted that. And I actually went all the way through and got my master's degree staying at UC Irvine, because it was a great campus. There were some professors who weren't overly teaching oriented, because they were so you research oriented, but mostly the teachers were pretty good, and we had a lot of fun, and there were a lot of good other activities, like I worked with the campus radio station and so on. So I hear what you're saying, and it's the things that attract you to a campus. Those count. Oh,
 
</strong>Jeffrey Madoff ** 12:35
yeah. I mean, because what can you really do on a visit? You know, it's like kicking the tires of a car, right? You know? Does it feel right? Is there something that I mean, sometimes you get lucky and sometimes you do meet a faculty member or someone that you really connect with, and that causes you to really like the place, but you don't really know until you're kind of there, right? And Madison ended up being a wonderful choice. I loved it. I had a double major in philosophy and psychology. You know, my my reasoning being, what two things do I find really interesting that there is no path to making a good income from Oh, philosophy and psychology. That works
 
<strong>Michael Hingson ** 13:22
well you possibly can from psychology, but philosophy, not hardly
 
</strong>Jeffrey Madoff ** 13:26
No, no. But, you know, the thing that was so great about it, going back to the term we used earlier, curiosity in the fuel, what I loved about both, you know, philosophy and psychology used to be cross listed. They were this under the same heading. It was in 1932 when the Encyclopedia Britannica approached Sigmund Freud to write a separate entry for psychology, and that was the first time the two disciplines, philosophy and psychology, were split apart, and Freud wrote that entry, and forever since, it became its own discipline, but the questions that one asks, or the questions that are posed in Both philosophy and psychology, I still, to this day, find fascinating. And, you know, thinking about thinking and how you think about things, I always find very, very interesting.
 
<strong>Michael Hingson ** 14:33
Yeah, and the whole, the whole process, how do you get from here to there? How do you deal with anything that comes up, whether it's a challenge or just fulfilling the life choices that you make and so on. And philosophy and psychology, in a sense, I think, really are significantly different, but they're both very much thinking oriented.
 
</strong>Jeffrey Madoff ** 14:57
Oh, absolutely, it. And you know, philosophy means study of life, right? What psychology is, yeah, so I understand why they were bonded, and now, you know, understand why they also separated. Yeah,
 
<strong>Michael Hingson ** 15:15
I'll have to go look up what Freud said. I have never read that, but I will go find it. I'm curious. Yeah,
 
</strong>Jeffrey Madoff ** 15:23
it's it's so interesting. It's so interesting to me, because whether you believe in Freud or not, you if you are knowledgeable at all, the impact that he had on the world to this day is staggeringly significant. Yeah, because nobody was at posing those questions before, yeah,
 
<strong>Michael Hingson ** 15:46
yeah. And there's, there's no doubt that that he has had a major contribution to a lot of things regarding life, and you're right, whether you buy into the view that he had of a lot of things isn't, isn't really the issue, but it still is that he had a lot of relevant and interesting things to say, and he helps people think that's right, that's right. Well, so what did you do? So you had a double major? Did you go on and do any advanced degree work? No,
 
</strong>Jeffrey Madoff ** 16:17
you know it was interesting because I had thought about it because I liked philosophy so much. And I approached this professor who was very noted, Ivan Saul, who was one of the world Hegelian scholars, and I approached him to be my advisor. And he said, Why do you want me to be your advisor? And I said, because you're one of the most published and respected authors on that subject. And if I'm going to have an advisor, I might as well go for the person that might help me the most and mean the most if I apply to graduate schools. So I did in that case certainly had an agenda. Yeah, and, and he said, you know, Jeff, I just got back from the world Hegelian conference in Munich, and I found it very depressing as and he just paused, and I said, why'd you find it depressing? And he said, Well, there's only one or two other people in the world that I can speak to about Hegel. And I said, Well, maybe you want to choose a different topic so you can make more friends. That depressing. That doesn't sound like it's a mix, you know, good fit for life, right? But so I didn't continue to graduate studies. I took graduate courses. I started graduate courses the second semester of my sophomore year. But I thought, I don't know. I don't want to, I don't want to gain this knowledge that the only thing I can do is pass it on to others. It's kind of like breathing stale air or leaving the windows shut. I wanted to be in a world where there was an idea exchange, which I thought would be a lot more interesting. Yeah. And so there was a brief period where I thought I would get a doctorate and do that, and I love teaching, but I never wanted to. That's not what I wanted to pursue for those reasons.
 
<strong>Michael Hingson ** 18:35
So what did you end up doing then, once you got
 
</strong>Jeffrey Madoff ** 18:37
out of college? Well, there was a must have done something I did. And there's a little boutique, and in Madison that I did the buying for. And it was this very hip little clothing store. And Madison, because it was a big campus, you know, in the major rock bands would tour, they would come into the store because we had unusual things that I would find in New York, you know, when I was doing the buying for it, and I get a phone call from a friend of mine, a kid that I grew up with, and he was a year older, he had graduated school a year before me, and he said, Can you think of a gig that would earn more than bank interest? You know, I've saved up this money. Can you think of anything? And I said, Well, I see what we design. I mean, I see what we sell, and I could always draw. So I felt like I could design. I said, I'll start a clothing company. And Michael, I had not a clue in terms of what I was committing myself to. I was very naive, but not stupid. You know, was ignorant, but not stupid. And different. The difference between being ignorant and being stupid is ignorant. You can. Learn stupids forever, yeah, and that started me on this learning lesson, an entrepreneurial learning lesson, and there was, you know, quite formative for me. And the company was doubling in size every four months, every three months, and it was getting pretty big pretty quick. And you know, I was flying by the seat of my pants. I didn't really know what I was doing, but what I discovered is I had, you know, saleable taste. And I mean, when I was working in this store, I got some of the sewers who did the alterations to make some of my drawings, and I cut apart a shirt that I liked the way it fit, so I could see what the pieces are, and kind of figure out how this all worked. So but when I would go to a store and I would see fabric on the bolt, meaning it hadn't been made into anything, I was so naive. I thought that was wholesale, you know, which it wasn't and but I learned quickly, because it was like you learn quickly, or you go off the edge of a cliff, you go out of business. So it taught me a lot of things. And you know the title of your podcast, the unstoppable, that's part of what you learn in business. If you're going to survive, you've gotta be resilient enough to get up, because you're going to get knocked down. You have to persevere, because there are people that are going to that you're competing with, and there are things that are things that are going to happen that are going to make you want to give up, but that perseverance, that resilience, I think probably creativity, is third. I think it's a close call between perseverance and resilience, because those are really important criteria for a personality profile to have if you're going to succeed in business as an entrepreneur.
 
<strong>Michael Hingson ** 22:05
You know, Einstein once said, or at least he's credited with saying, that the definition of insanity is doing the same thing over and over again and expecting different results, right and and the reality is that good, resilient. People will look at things that didn't go right, and if they really look at them, they'll go, I didn't fail. Yeah, maybe I didn't go right. I may have made a mistake, or something wasn't quite right. What do I do to fix it so that the next time, we won't have the same problem? And I think that's so important. I wrote my book last year, live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith. And it's all about learning to control fear, but it's also all about learning from dogs. I've had eight guide dogs, and my wife had a service dog, and it's all about learning from dogs and seeing why they live in an environment where we are and they feed off of us, if you will. But at the same time, what they don't do is fear like we do. They're open to trust, and we tend not to be because we worry about so many things, rather than just looking at the world and just dealing with our part of it. So it is, it is interesting to to hear you talk about resilience. I think you're absolutely right that resilience is extremely important. Perseverance is important, and they do go together, but you you have to analyze what it is that makes you resilient, or what it is that you need to do to keep being resilient.
 
</strong>Jeffrey Madoff ** 23:48
Well, you're right. And one of the questions that you alluded to the course that I taught for 16 years at Parsons School of Design, which was my course, was called creative careers, making a living with your ideas. And I would ask the students, how many of you are afraid of failing? And probably more than three quarters of the class, their hands went up, and I said to them, you know, if that fear stops you, you'll never do anything interesting, because creativity, true creativity, by necessity, takes you up to and beyond the boundaries. And so it's not going to be always embraced. And you know, failure, I think everyone has to define it for themselves. But I think failure, to me, is and you hear that, you know, failure is a great way to learn. I mean, it's a way. To learn, but it's never not painful, you know, and it, but it is a way to learn if you're paying attention and if you are open to that notion, which I am and was, because, you know, that kind of risk is a necessary part of creativity, going where you hadn't gone before, to try to find solutions that you hadn't done before, and seeing what works. And of course, there's going to be things that don't, but it's only failure if you stop doing what is important to you. Yeah,
 
<strong>Michael Hingson ** 25:39
well, I think you're absolutely right. And one of the things that I used to do and still do, but it started when I was working as program director of our radio station at UC Irvine, was I wanted people to hear what they sounded like on the radio, because I always listened to what I said, and I know it helped me, but getting the other radio personalities to listen to themselves was was well, like herding cats, it just wasn't doable. And what we finally did is we set up, I and the engineer of the radio station, set up a recorder in a locked cabinet, and whenever the board went on in the main studio, the microphone went on, it recorded. So we didn't need to worry about the music. All we wanted was what the people said, and then we would give people the cassettes. And one of the things that I started saying then, and I said it until, like about a year ago, was, you know, you're your own worst critic, if you can learn to grow from it, or if you can learn to see what's a problem and go on, then that's great. What I learned over the last year and thought about is I'm really not my own worst critic. I'm my own best teacher, because I'm the only one who can really teach me anything, and it's better to shape it in a positive way. So I am my own best teacher. And so I think you're right. If you really want to talk about the concept of failure, failure is when you won't get back up. Failure is when you won't do anything to learn and grow from whatever happens to you, even the good stuff. Could I have done it better? Those are all very important things to do.
 
</strong>Jeffrey Madoff ** 27:19
No, I agree. So why did you think it was important for them to hear their voice?
 
<strong>Michael Hingson ** 27:25
Because I wanted them to hear what everyone else heard. I wanted them to hear what they sounded like to their listeners. And the reality is, when we got them to do that, it was, I say it was incredible, but it wasn't a surprise to me how much better they got. And some of those people ended up going into radio broadcasting, going into other kinds of things, but they really learned to hear what everyone else heard. And they they learned how to talk better. They learn what they really needed to improve upon, or they learn what wasn't sounding very good to everyone else, and they changed their habits.
 
</strong>Jeffrey Madoff ** 28:13
Interesting, interesting. So, so part of that also helps them establish a certain on air identity. I would imagine finding their own voice, so to speak, right,
 
<strong>Michael Hingson ** 28:30
or finding a better voice than they than they had, and certainly a better voice than they thought they had. Well, they thought they had a good voice, and they realized maybe it could be better. And the ones who learned, and most of them really did learn from it, came out the better for it.
 
</strong>Jeffrey Madoff ** 28:49
So let me ask you a personal question. You have been sightless since birth? Is that correct?
 
<strong>Michael Hingson ** 28:56
Yeah, I've been blind since birth. And
 
</strong>Jeffrey Madoff ** 28:59
so on a certain level, I was trying to think about this the other night, and how can I phrase this? On a certain level, you don't know what you look like,
 
<strong>Michael Hingson ** 29:15
and from the standpoint of how you look at it, yeah, yeah.
 
</strong>Jeffrey Madoff ** 29:19
And so, so two, that's two questions. One is so many of us for good and bad, our identity has to do with visual first, how do you assess that new person?
 
<strong>Michael Hingson ** 29:39
I don't look at it from a visual standpoint as such. I look at it from all the other senses that I have and use, but I also listen to the person and see how we interact and react to. Each other, and from that, I can draw pretty good conclusions about what an individual is like, so that I can decide if that's a a lovely person, male or female, because I'm using lovely in the sense of it's the kind of person I want to know or not, and so I don't obviously look at it from a visual standpoint. And although I know Helen Keller did it some, I'm not into feeling faces. When I was in college, I tried to convince girls that they should let me teach them Braille, but they had no interest in me showing them Braille, so we didn't do that. I actually a friend of mine and I once went to a girls dorm, and we put up a sign. Wanted young female assistant to aid in scientific Braille research, but that didn't go anywhere either. So we didn't do it. But so Braille pickup. Oh, Braille pickup. On the other hand, I had my guide dog who was in in my current guide dog is just the same chick magnet right from the get go, but, but the the reality is that visual is, I think there's a lot to be said for beauty is only skin deep in a lot of ways. And I think that it's important that we go far beyond just what one person looks like. People ask me all the time, well, if you could see again, would you? Or if you could see, would you? And my response is, I don't need to. I think there's value in it. It is a sense. I think it would be a great adventure, but I'm not going to spend my life worrying about that. Blindness isn't what defines me, and what defines me is how I behave, how I am, how I learn and grow, and what I do to be a part of society and and hopefully help society. I think that's more important.
 
</strong>Jeffrey Madoff ** 31:53
You know, I agree with you, and it's it's also having been blind since birth. It's not like you had a you had an aspect that you lost for some reason, right?
 
<strong>Michael Hingson ** 32:04
But I know some people who became blind later in life, who attended centers where they could learn about what it was like to be blind and learn to be a blind person and and really adapted to that philosophy and continue to do what they did even before they lost their their eyesight, and were just as successful as they ever were, because it wasn't so much about having eyesight, although that is a challenge when you lose it, but it was more important to learn that you could find alternatives to do the same things that you did before. So
 
</strong>Jeffrey Madoff ** 32:41
if you ever have read Marvel Comics, and you know Daredevil has a heightened sense of a vision, or you know that certain things turn into a different advantage, is there that kind of in real life, compensatory heightened awareness of other senses.
 
<strong>Michael Hingson ** 33:08
And the answer is not directly. The answer is, if you choose to heighten those senses and learn to use them, then they can be a help. It's like SEAL Team Six, or Rangers, or whatever, they learn how to observe. And for them, observing goes far beyond just using their eyesight to be able to spot things, although they they certainly use that, but they have heightened all of their other senses because they've trained them and they've taught themselves how to use those senses. It's not an automatic process by any definition at all. It's not automatic. You have to learn to do it. There are some blind people who have, have learned to do that, and there are a number that have not. People have said, well, you know, could any blind person get out of the World Trade Center, and like you did, and my response is, it depends on the individual, not necessarily, because there's so many factors that go into it. If you are so afraid when something like the World Trade Center events happen that you become blinded by fear, then you're going to have a much harder time getting out than if you let fear be a guide and use it to heighten the senses that you have during the time that you need that to occur. And that's one of the things that live like a guide dog is all about, is teaching people to learn to control fear, so that in reality, they find they're much more effective, because when something happens, they don't expect they adopt and adapt to having a mindset that says, I can get through this, and fear is going to help.
 
</strong>Jeffrey Madoff ** 34:53
That's fascinating. So one I could go on in this direction, I'll ask you, one, one other. Question is, how would you describe your dreams?
 
<strong>Michael Hingson ** 35:08
Probably the same way you would, except for me, dreaming is primarily in audio and other interactions and not using eyesight. But at the same time, I understand what eyesight is about, because I've thought about it a lot, and I appreciate that the process is not something that I have, but I understand it, and I can talk about light and eyesight all day. I can I when I was when it was discovered that I was blind for the first several years, I did have some light perception. I never as such, really even could see shadows, but I had some light perception. But if I were to be asked, How would you describe what it's like to see light? I'm not sure how I would do that. It's like asking you tell me what it's like to see put it into words so that it makes me feel what you feel when you see. And it's not the excitement of seeing, but it's the sensation. How do you describe that sensation? Or how do you describe the sensation of hearing their their senses? But I've yet to really encounter someone who can put those into words that will draw you in. And I say that from the standpoint of having done literally hundreds or 1000s of speeches telling my story about being in the World Trade Center, and what I tell people today is we have a whole generation of people who have never experienced or had no memory of the World Trade Center, and we have another generation that saw it mainly from TV and pictures. So they their, their view of it was extremely small. And my job, when I speak is to literally bring them in the building and describe what is occurring to me in such a way that they're with me as we're going down the stairs. And I've learned how to do that, but describing to someone what it's like to see or to hear, I haven't found words that can truly do that yet. Oh,
 
</strong>Jeffrey Madoff ** 37:15
fascinating. Thank you.
 
<strong>Michael Hingson ** 37:20
Well, tell me about creativity. I mean, you do a lot of of things, obviously, with with creativity. So what is creativity?
 
</strong>Jeffrey Madoff ** 37:29
I think that creativity is the compelling need to express, and that can manifest in many, many, many different ways. You have that, you know, just it was fascinating here you talk about you, describing what happened in Twin Towers, you know. And so, I think, you know, you had a compelling need to process what was a historic and extraordinary event through that unique perception that you have, and taking the person, as you said, along with you on that journey, you know, down the stairs and out of the Building. I think it was what 78 stories or something, right? And so I think that creativity, in terms of a trait, is that it's a personality trait that has a compelling need to express in some way. And I think that there is no such thing as the lightning bolt that hits and all of a sudden you come up with the idea for the great novel, The great painting, the great dance, the great piece of music. We are taking in influences all the time and percolating those influences, and they may come out, in my case, hopefully they've come out in the play that I wrote, personality and because if it doesn't relate to anybody else, and you're only talking to yourself, that's you know, not, not. The goal, right? The play is to have an audience. The goal of your book is to have readers. And by the way, did your book come out in Braille?
 
<strong>Michael Hingson ** 39:31
Um, yeah, it, it is available in Braille. It's a bit. Actually, all three of my books are available in with their on demand. They can be produced in braille, and they're also available in audio formats as well. Great.
 
</strong>Jeffrey Madoff ** 39:43
That's great. So, yeah, I think that person, I think that creativity is it is a fascinating topic, because I think that when you're a kid, oftentimes you're told more often not. To do certain things than to do certain things. And I think that you know, when you're creative and you put your ideas out there at a very young age, you can learn shame. You know, people don't like what you do, or make fun of what you do, or they may like it, and it may be great, but if there's, you know, you're opened up to that risk of other people's judgment. And I think that people start retreating from that at a very young age. Could because of parents, could because of teachers, could because of their peer group, but they learn maybe in terms of what they think is emotional survival, although would never be articulated that way, at putting their stuff out there, they can be judged, and they don't like being judged, and that's a very uncomfortable place to be. So I think creativity is both an expression and a process.
 
<strong>Michael Hingson ** 40:59
Well, I'll and I think, I think you're right, and I think that it is, it is unfortunate all too often, as you said, how children are told don't do this or just do that, but don't do this, and no, very few people take the next logical step, which is to really help the child understand why they said that it isn't just don't. It should be. Why not? One of my favorite stories is about a student in school once and was taking a philosophy class. You'll probably have heard this, but he and his classmates went in for the final exam, and the instructor wrote one word on the board, which was why? And then everybody started to write. And they were writing furiously this. This student sat there for a couple of minutes, wrote something on a paper, took it up, handed it in, and left. And when the grades came out, he was the only one who got an A. And the reason is, is because what he put on his paper was, why not, you know, and, and that's very, very valid question to ask. But the reality is, if we really would do more to help people understand, we would be so much better off. But rather than just telling somebody what to do, it's important to understand why?
 
</strong>Jeffrey Madoff ** 42:22
Yeah, I remember when I was in I used to draw all the time, and my parents would bring home craft paper from the store that was used to wrap packets. And so they would bring me home big sheets I could do whatever I wanted on it, you know, and I would draw. And in school I would draw. And when art period happened once or twice a week, and the teacher would come in with her cart and I was drawing, that was when this was in, like, the middle 50s, and Davy Crockett was really a big deal, and I was drawing quite an intricate picture of the battle at the Alamo. And the teacher came over to me and said she wanted us to do crayon resist, which is, you know, they the watercolors won't go over the the crayon part because of the wax and the crayon. And so you would get a different thing that never looked good, no matter who did it, right? And so the teacher said to me, what are you doing? And I said, Well, I'm drawing. It's and she said, Why are you drawing? I said, Well, it's art class, isn't it? She said, No, I told you what to do. And I said, Yeah, but I wanted to do this. And she said, Well, you do what I tell you, where you sit there with your hands folded, and I sat there with my hands folded. You know I wasn't going to be cowed by her. And I've thought back on that story so often, because so often you get shut down. And when you get shut down in a strong way, and you're a kid, you don't want to tread on that land again. Yeah, you're afraid,
 
<strong>Michael Hingson ** 44:20
yeah. Yeah. And maybe there was a good reason that she wanted you to do what she wanted, but she should have taken the time to explain that right, right now, of course, my question is, since you did that drawing with the Alamo and so on, I'm presuming that Davy Crockett looked like Fess Parker, right? Just checking,
 
</strong>Jeffrey Madoff ** 44:42
yeah, yep, yeah. And my parents even got me a coon
 
<strong>Michael Hingson ** 44:47
skin hat. There you go, Daniel Boone and David Crockett and
 
</strong>Jeffrey Madoff ** 44:51
Davy Crockett and so there were two out there. Mine was actually a full coon skin cap with the tail. And other kids had it where the top of it was vinyl, and it had the Disney logo and a picture of Fess Parker. And I said, Now I don't want something, you know, and you are correct, you are correct. It was based on fess Barker. I think
 
<strong>Michael Hingson ** 45:17
I have, I had a coons kid cap, and I think I still do somewhere. I'm not quite sure where it is, but it was a real coonskin cap with a cake with a tail.
 
</strong>Jeffrey Madoff ** 45:26
And does your tail snap off? Um, no, yeah, mine. Mine did the worst thing about the coonskin cap, which I thought was pretty cool initially, when it rained, it was, you know, like you had some wet animal on your Well, yes, yeah, as you did, she did, yeah, animal on your head, right? Wasn't the most aromatic of the hub. No,
 
<strong>Michael Hingson ** 45:54
no, it's but Huh, you got to live with it. That's right. So what is the key to having great creative collaborations? I love collaborating when I wrote my original book, Thunder dog, and then running with Roselle, and then finally, live like a guide dog. I love the idea of collaborating, and I think it made all three of the books better than if it had just been me, or if I had just let someone else do it, because we're bringing two personalities into it and making the process meld our ideas together to create a stronger process.
 
</strong>Jeffrey Madoff ** 46:34
I completely agree with you, and collaboration, for instance, in my play personality, the director Sheldon apps is a fantastic collaborator, and as a result, has helped me to be a better writer, because he would issue other challenges, like, you know, what if we looked at it this way instead of that way? What if you gave that power, that that character, the power in that scene, rather than the Lloyd character? And I loved those kinds of challenges. And the key to a good collaboration is pretty simple, but it doesn't happen often enough. Number one is listening. You aren't going to have a good collaboration if you don't listen. If you just want to interrupt and shut the other person down and get your opinion out there and not listen, that's not going to be good. That's not going to bode well. And it's being open. So people need to know that they're heard. You can do that a number of ways. You can sort of repeat part of what they said, just so I want to understand. So you were saying that the Alamo situation, did you have Davy Crockett up there swinging the rifle, you know? So the collaboration, listening, respect for opinions that aren't yours. And you know, don't try to just defeat everything out of hand, because it's not your idea. And trust developing a trust with your collaborators, so that you have a clearly defined mission from the get go, to make whatever it is better, not just the expression of one person's will over another. And I think if you share that mission, share that goal, that the other person has earned your trust and vice versa, that you listen and acknowledge, then I think you can have great collaboration. And I've had a number of great collaborators. I think I'm a good collaborator because I sort of instinctively knew those things, and then working with Sheldon over these last few years made it even more so. And so that's what I think makes a really great collaboration.
 
<strong>Michael Hingson ** 49:03
So tell me about the play personality. What's it about? Or what can you tell us about it without giving the whole thing away?
 
</strong>Jeffrey Madoff ** 49:10
So have you ever heard of Lloyd Price?
 
<strong>Michael Hingson ** 49:14
The name is familiar. So that's
 
</strong>Jeffrey Madoff ** 49:16
the answer that I usually get is, I'm not really sure. Yeah, it's kind of familiar. And I said, Well, you don't, probably don't know his name, but I'll bet you know his music. And I then apologize in advance for my singing, you know, cause you've got walk, personality, talk, personality, smile, oh yeah, yeah. I love that song, you know. Yeah. Do you know that song once I did that, yes, yeah. So Lloyd was black. He grew up in Kenner, Louisiana. It was he was in a place where blacks were expected to know their place. And. And if it was raining and a white man passed, you'd have to step into a mud puddle to let them pass, rather than just working by each other. And he was it was a tough situation. This is back in the late 1930s and what Lloyd knew is that he wanted to get out of Kenner, and music could be his ticket. And the first thing that the Lloyd character says in the play is there's a big dance opening number, and first thing that his character says is, my mama wasn't a whore. My dad didn't leave us. I didn't learn how to sing in church, and I never did drugs. I want to get that out of the way up front. And I wanted to just blow up all the tropes, because that's who Lloyd was, yeah, and he didn't drink, he didn't learn how to sing in church. And, you know, there's sort of this baked in narrative, you know, then then drug abuse, and you then have redeemed yourself. Well, he wasn't like that. He was entrepreneurial. He was the first. He was the it was really interesting at the time of his first record, 1952 when he recorded Lottie, Miss Claudia, which has been covered by Elvis and the Beatles and Bruce Springsteen and on and on. There's like 370 covers of it. If you wanted to buy a record by a black artist, you had to go to a black owned record store. His records couldn't get on a jukebox if it was owned by a white person. But what happened was that was the first song by a teenager that sold over a million copies. And nobody was prejudiced against green, which is money. And so Lloyd's career took off, and it The story tells about the the trajectory of his career, the obstacles he had to overcome, the triumphs that he experienced, and he was an amazing guy. I had been hired to direct, produce and direct a short documentary about Lloyd, which I did, and part of the research was interviewing him, and we became very good friends. And when I didn't know anything about him, but I knew I liked his music, and when I learned more about him, I said, Lloyd, you've got an amazing story. Your story needs to be told. And I wrote the first few scenes. He loved what I wrote. And he said, Jeff, I want you to do this. And I said, thank you. I want to do it, but there's one other thing you need to know. And he said, What's that? And I said, You're the vessel. You're the messenger, but your story is bigger than you are. And he said, Jeff, I've been waiting for years for somebody to say that to me, rather than just blowing more smoke up my ass. Yeah. And that started our our collaboration together and the story. And it was a great relationship. Lloyd died in May of 21 and we had become very close, and the fact that he trusted me to tell his story is of huge significance to me. And the fact that we have gotten such great response, we've had two commercial runs. We're moving the show to London, is is is really exciting. And the fact that Lloyd, as a result of his talent and creativity, shattered that wall that was called Race music in race records, once everybody understood on the other side that they could profit from it. So there's a lot of story in there that's got a lot of meat, and his great music
 
<strong>Michael Hingson ** 54:04
that's so cool and and so is it? Is it performing now anywhere, or is it? No, we're
 
</strong>Jeffrey Madoff ** 54:12
in between. We're looking actually, I have a meeting this this week. Today is February 11. I have a meeting on I think it's Friday 14th, with my management in London, because we're trying to get a theater there. We did there in October, and got great response, and now we're looking to find a theater there.
 
<strong>Michael Hingson ** 54:37
So what are the chance we're going to see it on Broadway?
 
</strong>Jeffrey Madoff ** 54:41
I hope a very good chance Broadway is a very at this point in Broadway's history. It's it's almost prohibitively expensive to produce on Broadway, the West End has the same cache and. Yeah, because, you know, you think of there's that obscure British writer who wrote plays called William Shakespeare. You may have heard of
 
<strong>Michael Hingson ** 55:07
him, yeah, heard of the guy somewhere, like, like, I've heard of Lloyd Price, yeah, that's
 
</strong>Jeffrey Madoff ** 55:15
it. And so I think that Broadway is certainly on the radar. The first step for us, the first the big step before Broadway is the West End in London. Yeah,
 
<strong>Michael Hingson ** 55:30
that's a great place to go. It is.
 
</strong>Jeffrey Madoff ** 55:32
I love it, and I speak the language, so it's good. Well, there you
 
<strong>Michael Hingson ** 55:35
are. That helps. Yes, well, you're a very creative kind of individual by any standard. Do you ever get involved with or have you ever faced the whole concept of imposter syndrome?
 
</strong>Jeffrey Madoff ** 55:48
Interesting, you mentioned that the answer is no, and I'll tell you why it's no. And you know, I do a fair amount of speaking engagements and that sort of thing, and that comes up particularly with women, by the way, imposter syndrome, and my point of view on it is, you know, we're not imposters. If you're not trying to con somebody and lying about what you do, you're a work in progress, and you're moving towards whatever it is that your goals are. So when my play became a produced commercial piece of theater and I was notarized as a playwright, why was that same person the day before that performance happened? And so I think that rather than looking at it as imposter, I look at it as a part of the process, and a part of the process is gaining that credibility, and you have to give yourself permission to keep moving forward. And I think it's very powerful that if you declare yourself and define yourself rather than letting people define you. So I think that that imposter syndrome comes from that fear, and to me, instead of fear, just realize you're involved in the process and so you are, whatever that process is. And again, it's different if somebody's trying to con you and lie to you, but in terms of the creativity, and whether you call yourself a painter or a musician or a playwright or whatever, if you're working towards doing that, that's what you do. And nobody starts off full blown as a hit, so to speak. Yeah,
 
<strong>Michael Hingson ** 57:44
well, I think you're absolutely right, and I think that it's all about not trying to con someone. And when you are doing what you do, and other people are involved, they also deserve credit, and people like you probably have no problem with making sure that others who deserve credit get the credit. Oh, absolutely, yeah, I'm the same way. I am absolutely of the opinion that it goes back to collaboration. When we're collaborating, I'm I'm very happy to talk about the fact that although I started the whole concept of live like a guide dog, carry Wyatt Kent and I worked on it together, and the two of us work on it together. It's both our books. So each of us can call it our book, but it is a collaborative effort, and I think that's so important to be able to do,
 
</strong>Jeffrey Madoff ** 58:30
oh, absolutely, absolutely, you know, the stuff that I was telling you about Sheldon, the director, you know, and that he has helped me to become a better writer, you know, and and when, as as obviously, you have experienced too, when you have a fruitful collaboration, it's fabulous, because you're both working together to create the best possible result, as opposed to self aggrandizement, right?
 
<strong>Michael Hingson ** 59:03
Yeah, it is. It is for the things that I do. It's not about me and I and I say it all the time when I'm talking to people who I'd like to have hire me to be a speaker. It's not about me, it's about their event. And I believe I can add value, and here's why I think I can add value, but it's not about me, it's about you and your event, right? And it's so important if, if you were to give some advice to somebody starting out, or who wants to be creative, or more creative and so on, what kind of advice would you give them?
 
</strong>Jeffrey Madoff ** 59:38
I would say it's more life advice, which is, don't be afraid of creative risk, because the only thing that you have that nobody else has is who you are. So how you express who you are in the most unique way of who you are? So that is going to be what defines your work. And so I think that it's really important to also realize that things are hard and always take more time than you think they should, and that's just part of the process. So it's not easy. There's all these things out there in social media now that are bull that how people talk about the growth of their business and all of this stuff, there's no recipe for success. There are best practices, but there's no recipes for it. So however you achieve that, and however you achieve making your work better and gaining the attention of others, just understand it's a lot of hard work. It's going to take longer than you thought, and it's can be incredibly satisfying when you hit certain milestones, and don't forget to celebrate those milestones, because that's what's going to give you the strength to keep going forward.
 
<strong>Michael Hingson ** 1:01:07
Absolutely, it is really about celebrating the milestones and celebrating every success you have along the way, because the successes will build to a bigger success. That's right, which is so cool. Well, this has been a lot of fun. We've been doing this for an hour. Can you believe it? That's been great. It has been and I really appreciate you being here, and I I want to thank all of you who are listening, but please tell your friends to get into this episode as well. And we really value your comments, so please feel free to write me. I would love to know what you thought about today. I'm easy to reach. It's Michael M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can always go to our podcast page, which is Michael hingson, M, I C H, A, E, L, H i N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, where you can listen to or access all the of our podcasts, but they're also available, as most likely you've discovered, wherever you can find podcasts, so you can get them on Apple and all those places and wherever you're listening. We do hope you'll give us a five star review. We really value your reviews, and Jeff has really given us a lot of great insights today, and I hope that you all value that as well. So we really would appreciate a five star rating wherever you're listening to us, and that you'll come back and hear some more episodes with us. If you know of anyone who ought to be a guest, Jeff, you as well. Love You to refer people to me. I'm always looking for more people to have on because I do believe that everyone in the world is unstoppable if you learn how to accept that and move forward. And that gets back to our whole discussion earlier about failure or whatever, you can be unstoppable. That doesn't mean you're not going to have challenges along the way, but that's okay. So we hope that if you do know people who ought to be on the podcast, or if you want to be on the podcast and you've been listening, step up won't hurt you. But again, Jeff, I want to thank you for being here. This has been a lot of fun, and we really appreciate your time. Thank
 
</strong>Jeffrey Madoff ** 1:03:16
you, Michael, for having you on. It was fun. You
 
**Michael Hingson ** 1:03:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Creative Entrepreneur and So Much More with Jeffrey Madoff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/461d53bb-e85d-45ab-8d7e-fd55e8f264af.mp3?source=rss&amp;ext=asset.mp3" length="94249914" type="audio/mpeg" />
<itunes:episode>342</itunes:episode>
</item>
<item><title>Episode 341 – Unstoppable Vintage Radio Broadcast Expert and Creator with Carl Amari</title>
<guid isPermaLink="false">https://pinecast.com/guid/47cd3901-f629-4e02-bf98-0c28c3a6f78e</guid>
<pubDate>Tue, 03 Jun 2025 10:00:58 -0000</pubDate>

<itunes:duration>01:00:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bc94a873-222f-4d15-b53f-4c2ffffdff8a/UM341-Carl_Amari-Coverart.jpg" />
<description><![CDATA[<p>I have been anticipating having the opportunity to speak with Carl Amari on an episode of Unstoppable Mindset for several months. Carl and I share a passion for vintage radio programs sometimes called “old time radio shows”. Carl heard his first broadcast in 1975 when he heard Cary Grant staring in a program from the 20-year long series entitled “Suspense”. That program left the air in 1962, but like other shows, some radio stations kept it alive later.
 
Carl’s interest in vintage programs goes far beyond the over 100,000 transcription master’s he has amassed. He has also created some programs of his own. For example, in 2002 Carl asked for and received the rights to recreate the television show, “The Twilight Zone” for a radio audience. He used many famous actors while recreating the series. He talks about what he did and how he brought “The Twilight Zone” to life on the radio.
 
He also has dramatized five versions of the bible. His most well-known work is “The Word Of Promise Bible”. When I first purchased that bible from Audible, I had no idea that Carl was its creator.
 
Carl Amari is quite a creative guy making movies, collecting and producing radio programs and he even hosts podcasts.
 
I hope you have as much fun listening to this episode as I did in creating it with Carl. We definitely will have him back as he has many more stories to tell.
 
 
 
<strong>About the Guest:</strong>
 
Carl Amari has been licensing classic radio shows from the owners and estates since 1990.  He has amassed a library of 100,000+ master recordings.  Amari broadcasts these golden-age of radio shows on his 5-hour radio series, <strong>Hollywood 360</strong>,<strong> </strong>heard on 100+ radio stations coast-to-coast each week.  Amari is also the Host/Producer of <strong>The WGN Radio Theatre</strong> heard each weekend on legendary Chicago radio station, <strong>WGN</strong> AM 720. Amari is the founder and curator of <strong>The Classic Radio Club</strong>.  Each month Amari selects the best-of-the-best from his classic radio library to send to members.
 
Amari is also a published author.  In 1996, he began writing a series of books about classic radio for <strong>The Smithsonian Institute</strong>.  More recently, he teamed with fellow classic radio expert, Martin Grams, to co-write the best-selling coffee-table cook “The Top 100 Classic Radio Shows” (available at Amazon).  Each bi-monthly, Amari writes a classic radio-themed column titled “Good Old Days on the Radio” for the nostalgia publication <strong>Good Old Days Magazine</strong>.
 
In 2002, Amari licensed the intellectual property, <strong>The Twilight Zone</strong>, from <strong>CBS</strong> and The Rod Serling estate to create and produce <strong>The Twilight Zone Radio Dramas</strong>,<strong> </strong>which are fully dramatized audio adaptations based on Rod Serling’s Emmy-Award winning TV series.  Hosted by prolific actor Stacy Keach, each hour-long radio drama features a Hollywood celebrity in the title role.  <strong>The Twilight Zone Radio Dramas</strong> has won numerous awards of excellence including The Audie Award, AFTRA’s American Scene Award and the XM Nation Award for Best Radio Drama on XM.  <strong>The Twilight Zone Radio Dramas </strong>are broadcast coast-to-coast each week on nearly 100 radio stations. 
 
In 2007, Amari parlayed his experience and passion for radio theatre and love for the Bible into the creation of the award-winning <strong>Word of Promise</strong> celebrity-voiced, dramatized audio Bible published by Christian giant <strong>Thomas Nelson, Inc</strong>.  The New Testament won 2008’s highest Evangelical award, <strong>The Christian Book of the Year</strong>.  <strong>The Word of Promise</strong> stars Jim Caviezel (“The Passion of the Christ”) reprising his film role as Jesus, with Michael York, Terence Stamp, Lou Gossett, Jr., Marisa Tomei, Lou Diamond Phillips, Ernie Hudson, Kimberly-Williams Paisley and many other celebrities voicing roles of the New Testament.  In 2008, Amari produced <strong>The Word of Promise</strong> Old Testament featuring more than 400 actors including: Jon Voight, Gary Sinise, Richard Dreyfuss, Max von Sydow, Malcolm McDowell, Joan Allen, John Rhys-Davies, Sean Astin, Marcia Gay Harden and Jesse McCartney. The Old Testament was combined with the New Testament and released as <strong>The Word of Promise</strong> Complete audio Bible in 2009 and has won numerous awards, including three Audie awards.  <strong>The Word of Promise</strong> has become the #1 selling audio Bible of all time.  In 2009, Amari produced <strong>The Truth &amp; Life Dramatized Audio Bible:</strong> <strong>New Testament</strong>, a Catholic Bible featuring Neal McDonough, John Rhys-Davies, Malcolm McDowell, Kristen Bell, Blair Underwood, Julia Ormond, Brian Cox, Sean Astin and other celebrities.  It was released by <strong>Zondervan Corporation</strong>, the largest religious publisher in the world.  Amari secured an Imprimatur from The Vatican and a foreword by Pope Benedict XVI for <strong>The Truth &amp; Life Dramatized Audio Bible: New Testament</strong>, which has become the #1 selling Catholic audio Bible in the world.  In 2016, Amari produced <strong>The Breathe Audio Bible</strong> for Christian Publisher <strong>Tyndale House</strong>.  Celebrities voicing roles include Ashley Judd, Josh Lucas, Kevin Sorbo, Hill Harper, John Rhys-Davies and Corbin Bleu.  Amari currently produces a weekly radio series based on this audio Bible called <strong>The Breathe Radio Theatre</strong> hosted by Kevin Sorbo, heard on Christian radio stations coast-to-coast. 
 
In 2000, Amari produced the feature film <strong>Madison</strong> starring Jim Caviezel, Bruce Dern, Jake Lloyd, Mary McCormack and John Mellencamp.  In 2001, <strong>Madison</strong> was invited by Robert Redford to be the opening film at Redford’s prestigious <strong>Sundance Film Festival</strong>.<strong>  Madison</strong> was later released worldwide by <strong>MGM</strong>.  Amari also spends his time creating television series for <strong>Warner Brothers</strong> and <strong>Gulfstream Pictures</strong>.  Amari’s latest film projects include producing, <strong>Wireman</strong>, starring Scott Eastwood and Andy Garcia, a true-story set in 1978 Chicago and <strong>Crossed</strong>, a Zombie Post-Apocalyptic story by <strong>The Boys</strong> creator Garth Ennis.  Both films will be released in 2025.
 
Amari’s company was twice named to the <strong>INC. 500</strong> list of fastest growing privately-held companies.  He was selected as one of <em>Chicago’s Very Own</em> by <strong>Tribune Broadcasting</strong> and his business accomplishments have been highlighted in <strong>The Wall Street Journal</strong>, <strong>The Chicago Sun-Times</strong>, <strong>The Chicago Tribune</strong>, <strong>Variety</strong>, <strong>INC. 500</strong>, <strong>The Associated Press</strong>,<strong> Entertainment Weekly</strong>,<strong> The Washington Post</strong>,<strong> The Los Angeles Times</strong> and <strong>The New York Post</strong>.</p>
<p><strong>Ways to connect Carl:</strong>
 
<a href="https://www.hollywood360radio.com/" rel="nofollow">https://www.hollywood360radio.com/</a>
 
<a href="https://classicradioclub.com/" rel="nofollow">https://classicradioclub.com/</a>
 
<a href="https://ultimateclassicradio.com/" rel="nofollow">https://ultimateclassicradio.com/</a>
 
You can also provide my email address:
<a href="mailto:Carl@ClassicRadioClub.com" rel="nofollow">Carl@ClassicRadioClub.com</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello to you all, wherever you may be, welcome to another episode of unstoppable mindset. Oh, it's always good to have an unstoppable mindset. I am really very joy today. I'm really happy because I get to have an hour to chat with someone who I've admired for a while, although I haven't told him that but he, I first heard him on a show. Well, he did a show called Yeah, on a program called yesterday USA, which is a program that plays old radio shows on now two different networks. They have a red network and a blue network, so they have emulated NBC, and they're on 24 hours a day, doing a lot of old radio stuff. And I've been collecting radio shows for a long time, although our guest, Carl has has done, in a broad sense, a lot more than I have. But anyway, he collects shows. He does a lot with master copies of radio shows, and I don't, don't have that many masters, but he's also done some other things. For example, in 2002 he acquired the rights from CBS and the Rod Serling estate to create Twilight Zone radio, and he is created versions for radio of all of the Twilight Zone broadcasts. The other thing that he did that I didn't realize until I got his bio, is that he created something else that I purchased from Audible, probably in 2008 or 2009 the Word of Promise Bible, where he got a number of entertainers and and special people and Celebrities like Michael York and others to create the Bible, and it's only 98 hours long. So you know, it takes a little while to read, but still, it's worth doing. So I would like to introduce you all to Carl Amari and Carl, welcome to unstoppable mindset. Michael,
 
<strong>Carl Amari ** 03:14
thank you so much for having me. It's a real honor. Thanks so much.
 
</strong>Michael Hingson ** 03:19
Well, the honor is, is mine as well. I really am glad that that you're here and we do get to talk about radio and all sorts of whatever comes along. Well, I want to start this way. Tell me about kind of the early Carl, growing up and all that well for an opening, yeah. Gosh,
 
<strong>Carl Amari ** 03:35
that was a long time ago, but when I was 12 years old in 1975 I heard my first classic radio show. It was an episode of suspense, and it starred Cary Grant in a show called on a country road. Yeah, and I was at a sleepover at my friend's house, and we were kind of rowdy, as as 12 year olds will be. And his father had this show, I think it was on an eight track tape or a cassette tape, and he played it, and it was the first time I ever experienced theater of the mind. And I, you know, grew up watching Batman and the Twilight Zone and Wild Wild West, and I had never had anything, you know, that that really, really just blew me away, like hearing a radio drama where you hear the the actors performing, and you see the, you know, they have the sound effects and the music, and it creates this movie in your mind. And I was at a 12 as 12 years old. I was just completely just, you know, flabbergasted, and I wanted to learn all I could about classic radio and and so I spent, really my entire career, the last 40 plus years, licensing and putting out these radio shows, licensing from. The estates and putting them out on radio and on CD and digital download and so forth.
 
</strong>Michael Hingson ** 05:06
Cool. Yeah, I remember on a country road the first show. Well, I remember a few times my parents were listening to radio in the early 50s, and I think one of the first ones I heard was Dick Tracy, but I don't even remember that, but I think it was 1957 in October or so. I was listening to the radio, and all of a sudden I heard, and one of my maybe it was 58 but anyway, one of my favorite songs at the time was Tom Dooley by the Kingston Trio, and this announcement came up that on suspense this Sunday would be the story of Tom Dooley. And I went, Oh, that's Oh, right, right. Listen to that. And I did, and I was hooked for the very same reasons that you were radio really presents you the opportunity to picture things in in your own mind, in a sense, the way you want. And what they do in the radio production is get actors who can draw you in, but the whole idea is for you to picture it in your own mind. So I did it with Tom Dooley, and I got hooked. And I was listening to suspense and yours truly Johnny dollar ever since that day. And then also Gun Smoke and Have Gun Will Travel came along, and then that was fun.
 
<strong>Carl Amari ** 06:23
Yeah, those were those shows that you just mentioned. They were on still in the 50s. Because when you think of the golden age of radio, it was really the 30, late 30s all the way to the very early 50s, golden age of radio. But there were hangers on. There was Johnny dollar, and, like you said, suspense. And you know, some of these programs that were still on fiber, McGee and Molly, even, you know, Jack Benny, were still on during the 50s. And then, of course, most of the shows made the transition to the visual medium of television. But the eyes, I still say, you know, today, listening to these radio shows is more fun, and I think they're more impactful than the television versions. Oh,
 
</strong>Michael Hingson ** 07:07
I think so by any standard. I think that's true. And gun Well, let's see. Suspense went into, I think 1962 Johnny dollar did, and suspense and Gunsmoke and Have Gun Will Travel. Started on television, actually, but then transitioned to radio. There were a few shows, a few of the plots that actually were on both, yes, but John Danner played Paladin on the radio, and that was fun. And then, of course, Gunsmoke as well. So they, they, they all went into the 60s, which was kind of kind of cool, yeah.
 
<strong>Carl Amari ** 07:43
And usually they had, you know, sometimes they had the same cast, and other times a completely different cast, like with Gunsmoke, you know, William Conrad was Marshall Matt Dillon on on radio. And, of course, people remember him as canon on television, also Nero Wolf on television. But William Conrad, who was probably in more radio shows than anyone I can think of. Yeah, was, was Marshall, Matt Dillon, and then on on television, of course, James Arness, so yeah, and but then, you know, the Jack Benny Program, there was the same cast, you know, the very same people that were on radio, moved to television, same with Red Skelton and many of the shows, but other times, completely different cast.
 
</strong>Michael Hingson ** 08:22
I was watching this morning when I woke up, me too. Let's see, was it me too? Yeah, was me TV? They're great and and they had Jack Benny on at 430 in the morning. I just happened to wake up and I turned it on. There's Benny season five, where he took the beavers to county fair. Of course, the Beavers are fun. And I've actually, I've actually had the opportunity to meet Beverly Washburn, which was, oh, sure,
 
<strong>Carl Amari ** 08:52
sure. Oh man, Jack Benny, probably the high water mark of comedy. You know, when you talk about, you know, a guy that was on, he started in vaudeville, you know, and then he had his own radio show, his own TV show was in movies, and probably the most successful. And when you think about Seinfeld, right, when you think about the series, the television series Seinfeld, there's so many correlations between Seinfeld and the Jack Benny Program, you know Seinfeld. It was, was a comedian, you know Jerry Seinfeld, playing himself. He had this cast of Looney characters all around him. Same thing with the Jack Benny show. It was Jack Benny with a cast of Looney characters. And so it's probably was an homage, you know, to to Jack Benny. And
 
</strong>Michael Hingson ** 09:39
I, I'm, think you're right. I think in a lot of ways, that probably absolutely was the case. And you know, there are so many radio shows that that, in one way or another, have have influenced TV. And I think people don't necessarily recognize that, but it's true, how much, yeah, radio really set the stage for so many things. Yeah, I think the later suspenses, in a sense, were a lot better than some of the earlier ones, because they really were more poignant. Some were more science fiction, but they really were more suspenseful than than some of the early ones, but they were all fun.
 
<strong>Carl Amari ** 10:13
Oh gosh, suspense that's now you're talking about, I think the best series of all time, you know, because it was about almost 1000 episodes. It lasted from 42 to, I believe, 62 or 63 and and it had, for a time, there was a lot of true stories on suspense when Elliot Lewis took over. But yeah, you're right. It had the best actors, the best writers, the best production values. So suspense to this day. You know, I think is, of all the shows was, was one of the best, if not the best.
 
</strong>Michael Hingson ** 10:45
Oh, I agree. I can't argue with that at all. And did so many things. And then for at least a summer, they had hour long suspenses, but mostly it was a half hour or Yes, later was 25 minutes plus a newscast, right,
 
<strong>Carl Amari ** 10:59
right, right? It didn't seem to work in the hour long format. They only did a handful of those, and they went back right back to the half hour once a week, you know. But, yeah, no suspense, one of my favorites for sure.
 
</strong>Michael Hingson ** 11:13
Oh, yeah. Well, and it's hard to argue with that. It's so much fun to do all of these. And you know, on other shows in radio, in a sense, tried to emulate it. I mean, escape did it for seven years, but it still wasn't suspense, right,
 
<strong>Carl Amari ** 11:27
right. Closest thing to suspense was escape, but it was never and I think because you know, as as you know Michael, but maybe some of your listeners don't realize this, these actors, these big actors, Humphrey Bogard and chair, you know, James Stewart and Cary Grant, they were, they were studio, they were under a studio contract. So they weren't like today, where they were freelance. So when, like, let's say, Jimmy Stewart was being paid, I'll just make up a number $5,000 a week to be under contract to make movies when he wasn't making a movie, they wanted to make money on this actor, so they would loan him out to radio. And these actors were on suspense, like on a routine basis, you had movie stars every week appearing on suspense, the biggest movie stars on the planet. So and you would think, well, how could they afford these movie stars? Well, because the studios wanted to make money when their actors weren't working, right?
 
</strong>Michael Hingson ** 12:23
And and did, and people really appreciate it. I mean, Jess Stewart, yeah, even some of the actors from radio, like fiber began, Molly, yeah, on a suspense. And they were, that was a great that was a great show. But, oh yeah,
 
<strong>Carl Amari ** 12:38
back, I think it was back, right? Yeah, yeah, which
 
</strong>Michael Hingson ** 12:41
was really cool. Well, you license a lot of shows from, from people tell me more about that. That must be interesting and fascinating to try to negotiate and actually work out. Well,
 
<strong>Carl Amari ** 12:52
early on, when I was in college, you know, as a communications major, and I learned very early on that these show, a lot of these shows are, copyrighted so and because I was actually sent a cease and desist letter on a college station just playing a show. And so that was, and it was from Mel blanks company, man of 1000 voices. And he his son, Noel, helped me learn, you know, taught me that, hey, you know, these shows are were created by, you know, the the estates, you know, the that were still around Jack Benny and, you know, CBS owns a ton of stuff and different, you know, entities that own these shows and and he helped, and he introduced me to a lot of people, including Jerry Lewis and Milton Burrell and and so I spent My early career in my 20s, flying back and forth to LA and New York and licensing these shows from like Irving Brecher, who created the life of Riley and the Jack Benny estate. And, you know, golden books at the time, owned the Lone Ranger and so licensing that and Warner Brothers, you know, DC for Batman and so, and Superman, I mean, which had Batman on it, but Superman, I licensed those. And, you know, MCA universal for dragnet and the six shooter and so on and on and on and and I spent, as I say, my early career licensing. I now have over 100,000 shows under license, and mostly from Master transcriptions, because I only like to collect from the master source, because we put them out through a club, the classic Radio Club, and I air them on my I have a national radio show called Hollywood 360 we air them every week, five shows every week on the network. There's over 100 stations, including Armed Forces Radio and and so I want the quality to be impeccable. I don't want dubs of dubs or, you know, cracks and pops. And I really want to give people what it sounded like back then when they aired
 
</strong>Michael Hingson ** 14:54
and well. And you you can sort of do that, but the sound is probably even better today. With the audio equipment that people have access to, yeah, the sound is even better than it was. But I hear what you're saying, and it's cool to listen to those, and they're not stereo. Oh, that would be interesting to to try to reprocess and make that happen, but the audio is incredible. Yeah,
 
<strong>Carl Amari ** 15:16
yeah, that's kind of what our, you know, our trademark is, Michael is, you know, if you're listening to Hollywood 360 which, as I say, is on a lot of stations across the country, when you listen to that show, and in every hour, we play a we play a show, you know you're going to get something that sounds just, is like we're talking right now. You know that's that's important to me. Yeah,
 
</strong>Michael Hingson ** 15:37
well, and I can appreciate that, and it makes perfect sense that it is because we should really preserve the the programs, and we should do what we can to make them sound as good as we can, and we should really get that high quality. And the high quality is there, yes, just not always what people find, and people are willing to, well, accept less than what they should, yeah,
 
<strong>Carl Amari ** 16:01
well, I, you know, I grew up collecting from where I wherever I could. But then, when I started licensing them, I would get the masters from the, you know, whoever owned them. And then I also have about a half a dozen collectors that only collect on 16 inch disc, which is kind of great. And so if I have, let's say, you know, suspense and and I'll, you know, let's say, you know, because we license that from CBS. But if CBS doesn't have a certain show, but a collector on disc has it, I'll get that from the collector and still pay the royalty the CBS because they own it. But I'll get that, that disc from a collector. And, you know, we, and it's a cost of doing business, but we'll get it transferred and and put it out to the public that way.
 
</strong>Michael Hingson ** 16:46
Typically, what are the discs made of? So
 
<strong>Carl Amari ** 16:49
they're, they're like, uh, they're like a shellac. I mean, they're, they're like, a glass. Some of them are actually glass,
 
</strong>Michael Hingson ** 16:55
yeah, you know, some of the Jack Benny shows were glass, yeah,
 
<strong>Carl Amari ** 16:59
and acetate and things like that. And so I there's one gentleman that's in in Redding, California, Doug Hopkinson, who is just an expert on this, and he does most of the transfers. We recently licensed 41 different series from Frederick zivs estate. And you know, we're talking the entire collection of Boston Blackie bold venture with Humphrey Bogart and Lauren Bacall, Philo Vance, with Jackson Beck, Mr. District Attorney, and I was a communist for the FBI. And Doug is actually doing they're all on they're all zivs Personal discs. Frederick Ziv, he had them. There's 10,000 more than 10,000 discs in a controlled warehouse in Cincinnati, and we are slowly but surely working our way through 10,000 shows. And Doug is doing all those transfers. So he's a busy guy. Does he go there to do it? No, we have him sent. So you do cardboard boxes. Yeah, yeah. To California. And then Doug has two, you know, it's special equipment that you have to use. I mean, it's very, very it's not just a turntable, and it's a special equipment. And then, you know, we get the raw file, you know, we get the, he uses the special needles based on that album, you know, or that disc he has, you know, a whole plethora of needles, and then he tests it, whichever gets the best sound out of there. So, yeah, he's really, he's tops at this. And so we're doing those Troy, we just transferred all the, I was a communist for the FBI with Dana Andrews, yeah, and all the Boston blackies, which is one of my favorites
 
</strong>Michael Hingson ** 18:40
and bold venture. And, yeah, I have those, good man, so I know that it's interesting. You mentioned the needles. So for people who don't know, in order to get a program on one disc, the transcriptions were literally 16 inches. I mean, we're all used to LPS or 12 inch disc, but the radio transcriptions were 16 inch discs, right?
 
<strong>Carl Amari ** 19:05
And that held 15 minutes. And now you needed two discs, yeah? So generally, you needed two discs to give you one show, unless it was one on one side and one on the other side. But a lot of times it was, it was, it was two discs for one show, yeah, and then, and then, on the opposite side, you'd have another show. One
 
</strong>Michael Hingson ** 19:24
of the things that I got the opportunity to do was to collect my dad knew somebody when he worked at Edwards Air Force Base that had a number of 16 inch transcriptions, and I had a turntable. Wasn't great, but it served the purpose for a college kid. And one of the things I discovered was that there were a few recordings that, rather than putting the needle on the outside and the record spins and plays in, you actually start from the inside and go out.
 
<strong>Carl Amari ** 19:56
Yes, I've seen that, yeah, and I'm told we're that way. Yeah,
 
</strong>Michael Hingson ** 20:00
I'm told that they did that because the the audio quality was actually better. Doing it that way, really? Yeah, I didn't know that. I didn't know, but that's what I was told, was that the audio quality was even better. Wow,
 
<strong>Carl Amari ** 20:11
yeah. I mean, it's a skill, you know, because with we really have one shot to get these 10, you know, these, these discs and and and we were getting them from, from literally, Frederick zivs Personal. They were, I told, like the first one off the duplication line. When he would, he would bicycle the discs all around the country. We're not using discs that were ever touched by radio stations. In fact, a lot of them, we have to drill out the holes in the middle because they've closed up a little bit. So these have never been played. They're unplayed. His master discs that are unplayed and and if you have the bold venture, you know what we were able to pull off those masters, it's like high fidelity. Mon Oro,
 
</strong>Michael Hingson ** 20:56
yeah. They're as good as it can get. And they do, they sound really great. Well, even the Boston blackies are good. Yeah,
 
<strong>Carl Amari ** 21:02
oh yeah, yeah. I'm excited about that, because that, that's one of my favorite shows Boston.
 
</strong>Michael Hingson ** 21:07
I like Boston Blackie and yeah, and I like, I was a communist for the FBI, and I haven't gotten those yet, but I'm waiting to get Dana Andrews that whole
 
<strong>Carl Amari ** 21:15
they just shipped. So there you should be getting them, Michael. So thank you for that. They'll
 
</strong>Michael Hingson ** 21:20
be they'll be coming, yes, which is pretty cool, but it is so fun to have the opportunity to listen to all these and I really urge people, the easy way is you can go to places like yesterday <a href="http://usa.net" rel="nofollow">usa.net</a>, online and listen to a lot of radio programs, but you can go to Carl's website, or when he can tell us how to do it, and you can actually purchase the opportunity to get copies of some of these shows, and they're absolutely fun and worth doing.
 
<strong>Carl Amari ** 21:54
Yeah, thank you, Michael. We are. We have, you know, our radio show has a website. You can learn about our radio show that's that's easy. It's Hollywood. And then 360 so Hollywood, 360 <a href="http://radio.com" rel="nofollow">radio.com</a>, that's like my and you can reach me, but there's ways to contact me through there. And then we, I think I mentioned we offer these through a club, which is pretty cool, because what I do every month is I'll comb the library of we have over 100,000 shows, and I'll take, I'll pick 10 shows every month and put them either on five CDs with a booklet, historical booklet, and it's in a nice case. And you get about every 30 days, CD members get a new 10 C 10 show five CD set in the mail, or you can get those same shows via digital download. So if you don't want the CDs, you just want a link sent to you there, they're done that way too. And that's classic radio <a href="http://club.com" rel="nofollow">club.com</a> and all of the information is there at Classic radio <a href="http://club.com" rel="nofollow">club.com</a> and as I say that that we put out only the best quality there, like, the best quality you could possibly get, which,
 
</strong>Michael Hingson ** 23:04
which is so cool, because I have heard some of those programs as you say that they're dubbed or people, for some reason, have the wrong speed. They're not great quality, right? So frustrating. Yeah, there's no need for any of that. And some people, of course, cut out the commercials, not being visionary enough to understand the value of leaving the commercials in, right? And again, they didn't do a very good job of cutting them out.
 
<strong>Carl Amari ** 23:31
No, we leave everything in. Even, you know, it's so interesting to hear cigarette commercials, or, you know, all you know, vitamin commercials, like, you know, you know, ironized yeast presents, lights out. You know, it's fun. It's fun to hear, you know, these commercials. And sometimes, like on the dragnets, when they're talking about Chesterfield, they're like, oh, doctor recommended, you know, and all this.
 
</strong>Michael Hingson ** 23:55
Well, even better than that, I was just thinking the Fatima cigarettes commercials on dragnet. Yeah, research shows, yeah, I wonder where they got that research,
 
<strong>Carl Amari ** 24:07
yeah. Oh my gosh. They were, they were, it was crazy how they would do that. I mean, they got away with it. They did. They did. They did. And, you know, we, even when we air radio shows, we don't cut the commercials unless it's cigarette commercials, because there's an FCC rule that you can't hear cigarette commercials. But like, you know, when we play Jack Benny and there's and there's, you know, Grape Nuts flakes commercials, we leave it in. We want people to hear the Fun, fun of those commercials and things well,
 
</strong>Michael Hingson ** 24:36
and sometimes, of course, like with great nuts flakes commercials, the commercial is part of the program. Yes, it's integrated. Break away. It's all integrated in which makes it so fun. I didn't know that there was an FCC rule that said you can't air any cigarette commercials even for educational purposes.
 
<strong>Carl Amari ** 24:55
Well, it might be for educational purposes. It may be non commercial, but I know on commercial stage. Stations, I can imagine that. Yeah, yeah. And Hollywood, 360 is commercial, you know, we have sponsors like, you know, we have Prevagen is one of our big sponsors, cats, pride, kitty litter, and, you know, they've been with me forever. And, you know, whatever, the Home Depot, Geico, you know, my pillow, these are some of our sponsors. And, and so we're on commercial stations across the country.
 
</strong>Michael Hingson ** 25:21
Yeah, so it makes sense that that you you do it that way, which, yeah, you know, is understandable. But, boy, some of those commercials are the Chesterfield commercials. Accu Ray on Gunsmoke. Yeah?
 
<strong>Carl Amari ** 25:37
A gimmick to get you to buy their cigarettes.
 
</strong>Michael Hingson ** 25:39
Yeah, I bet there was no accuray machine, but, oh, probably not, probably not. It is so funny. Well, you did the Twilight Zone radio programs. What got you started on doing that?
 
<strong>Carl Amari ** 25:53
Well, you know, growing up, I think I mentioned earlier, it was one of my favorite shows, yeah, always mine too, you know. And just watching that I was so blown away by twilight zone as a kid. So then when I got into the licensing of these classic radio shows, and I I was, I guess I was just always really envious of these producers that got to do these radio shows. And I always thought, man, I was. I was born in the wrong decades. You know, I was, I wish I was around back in the 40s and was able to produce suspense or escape or one of these shows. And I thought the show that would work the best, you know, that was on television, that that would work great in the theater of the mind realm, would be twilight zone, because growing up watching, you know, the makeup wasn't that great and the costumes weren't that great. You could see the zippers on the Martians sometimes. And I thought, you know, the writing was so amazing, right? And the stories were so vivid, and it worked for your theater of the mind that you didn't really need the visual with Twilight Zone, especially if you, you know, you have to write them in a way for radio. There's a special technique for writing for radio, obviously. So I, I reached out to to CBS and the rod Sterling estate, and they thought it was cool. And they said, you know, what do one, we'll let, we'll let, we'll take a listen to one, you know. And they sent me the television script for monsters are due on Maple Street. That was the one they sent me. And at the time, I was trying to get Robert Wagner to be the host. I always liked to take the thief and and, and he thought it was interesting, but he passed on it ultimately. And, and then at the same time, I was working with Stacy Keach, senior, Stacy keach's Dad, who had created Tales from the tales of the Texas range Rangers, right? And, and, and so I was at, actually at Jane Seymour's house, because Jane Seymour was married at that time to Stacy's brother, James Keach, and I got invited to a party there. And I got to meet Stacy Keach and and I heard his voice up close, you know, standing next to him, and I was like, this is the guy I gotta get to be the host. And so I started telling him about what I was doing, and he's like, I'd love to be the host of that. And so that was the beginning of a lifelong friendship with Stacy, and he was just incredible on it. And we did one, we did a pilot, monsters are doing Maple Street. And they loved it. And said, go ahead. And that was it. And it was like, in 2002
 
</strong>Michael Hingson ** 28:29
the first one I heard was, if I remember the title, right, a different kind of stopwatch, okay, the one with Blue Diamond Phillips, Blue Diamond Phillips, that was the first one. I think you. You offered that as a, as a sample. Yeah, yes, when I got that was pretty cool. But you
 
<strong>Carl Amari ** 28:43
wouldn't believe Michael, how many whenever I would reach out to an actor like Jason Alexander, I mean, Jay, I remember Jason, when I reached out to him and I said, Hey, I'd like to you to do these. And he was like, Oh, I'd love it. And then he did it, and then he'd call me and say, You got any more of those? Love doing it, you know, because they never get to do this. They, you know, these actors don't get to do radio. And so people like, you know, Lou Diamond Phillips and Luke Perry God rest his soul, and and Michael York and Malcolm McDowell and, you know, Don Johnson and Lou and Luke Luke Gossett Jr, so many of these people that I reached out to, Jane Seymour, another one, they were just they were they couldn't say yes fast enough. They just loved doing radio drama. It was so easy to book these stars. I've
 
</strong>Michael Hingson ** 29:38
been talking with Walden Hughes, who, you know, is the guy who now runs yesterday USA, we've been talking about and we've been doing recreations of a number of shows. The problem is that the people who are involved, oftentimes have never really gone back and listened to the shows they're recreating and their voice. And what they do are so different than the kinds of things that you actually would hear on the shows, they just don't do it very well. And we've actually thought about the idea of trying to get a grant to try to teach people how to be radio actors and really learn to do the kinds of things that would make the shows a lot more meaningful. We'll see what happens. We're really working on it. We're going to be doing some recreations in Washington for enthusiasm. Puget Sound, yes, and one of my favorite radio shows has always been Richard diamond private detective. I thought such a wise guy, and so I am actually going to be Richard diamond in Nice,
 
<strong>Carl Amari ** 30:46
oh my gosh, yeah, wow. Well, you know, there's a real, there's a real special magic to doing these radio shows, as I know, you know, you understand, you know, there's, there's, and that was that really boils down to having great actors and also great writing like so CBS would send us. He would, they would send me the our the Rod Serling scripts, you know, we really, we'd get them, but they, of course, would not work on radio because it was written for a visual medium. So I had, I had a two time sci fi fantasy winning writer Dennis echeson, who is no longer with us, unfortunately, but he, he, he was an expert on Twilight Zone and also how to write for radio. And it's all about that it's taking that he would take the TV scripts and and redo them so that they would work without the visual, and that you start with that. And then you can, you know, then you can create, when you have a grin, you have a great group of actors. And I hired only the best Chicago supporting cast here, you know, the the Goodman theater and, and, you know actors and, and, you know people like that. And then, of course, the star, we'd fly the star in, yeah, and they, they knock out two shows. I bring in lunch in the middle of the day, we'd knock out two shows. And it was a wonderful experience doing like, I don't know, I think I did, oh gosh, close to 200 episodes.
 
</strong>Michael Hingson ** 32:13
Now, were some of the episodes, shows that never were on the the TV series, or they, yeah, when
 
<strong>Carl Amari ** 32:19
we got through the original 156 shows, because that's how many were in the original Rod Serling run. So we did them all. We actually one of them I never released because I wasn't happy with it. I think it was called come wander with me. So that one I never released, we did it. I wasn't happy with it, because it was a musical one, you know, I think it had Bob Crosby on it, or somebody like that, and on the TV show, and so it was a lot of singing, and I just wasn't happy with it. But after that, there was no no more. I could have gone into the later series, but I just, I said to them, can I hire writers to write new ones, you know? And they said, Sure, but we have to approve it and all that. And so a lot of them got approved, and a lot of them didn't. And then we, we, I think we produced maybe close to 4030, or 40 originals,
 
</strong>Michael Hingson ** 33:13
right? Yeah, did you ever meet Rod Serling? No, never
 
<strong>Carl Amari ** 33:18
did. He was gone before I got into this. Yeah,
 
</strong>Michael Hingson ** 33:22
he came to UC Irvine to lecture once when I was still on campus. I was actually Program Director of the radio station, and so several of us from kuci got to interview him. And one of our, the people who was involved with that, actually had one of the ape costumes from Planet of the Apes. So he came dressed up as one of the Apes. Was Wow, but great. But the thing about rod Sterling his voice is it's hot. How do I describe this? No matter what his voice sounded like on television, it wasn't nearly as deep as his natural voice, and microphones couldn't get the same level with his real voice, and so we interviewed him. His voice was very deep, and then we did then we went out and listened to the lecture at the gym, and he sounded like Rod Serling, but he didn't sound like Rod Serling when we were talking with him, yeah, and when we could hear him with our ears, when it came out on on the show that we did the interview, it again, sounded like Rod Serling, but just the microphone. Couldn't really get the full breath of his voice, which was sure,
 
<strong>Carl Amari ** 34:35
yeah. I mean, what a talent, right? I mean, and then he had that show, Zero Hour, zero hour, right? Yeah, radio. And that was an interesting series, too. He tried to bring back the and he didn't. It was a, I think it was a fine job. You know, good job. Yeah. There were others, you know, CBS Radio, mystery theater, of course, diamond Brown. And there were some other ones. But I. I'm real proud, really, really proud of The Twilight Zone. I think they're, they're, they're, I mean, they're not nothing is as good as the way they did these the shows in the golden age. I mean, I don't think anyone can get to that point, but they're, I think they're pretty close, and I'm very proud of them.
 
</strong>Michael Hingson ** 35:15
Oh, yeah. And, but it still is with the Twilight Zone. It's really hard to compete with that, my favorite Twilight Zone, and for me, it was tough because I never knew the titles of the shows, because they would show you the title, but I could never, never really hear them. But when I started collecting and got access to, like your your radio Twilight zones and so on. I started to learn titles, and so my favorite has always been valley of the shadow. Oh, great one. Yeah. I just always thought that was the best of the it was an hour long instead of a half hour. But I Yeah, on TV. But I always thought that was just so innovative. I
 
<strong>Carl Amari ** 35:57
think Ernie Hudson did that one for me. I'm trying to think, but yeah, there was, we had, we had so many incredible actors on it. I mean, it was, it was a real fun, you know, four or five years that I was doing those, lot of fun doing them. Yeah,
 
</strong>Michael Hingson ** 36:12
you had several with Stan Freeberg. And, of course, yes, who don't know Stan Freeberg was definitely very much involved in radio, especially in the 50s, late 40s, with, that's rich, but mostly in the 50s, a satirist and incredible humorist and entertainer. But he did several Twilight zones.
 
<strong>Carl Amari ** 36:31
He did, you know, yeah, I was working with him on, you know, I created the show when radio was, which is still out there today, and and when radio was I ever initially had art Fleming as the host, you know, the original host of original Jeopardy guy, yeah. And then when art passed away, I hired Stan Freeberg, and Stan was the host of that show for many years. And then, then, when I started doing Twilight Zone, I said, Hey, would you like to do some of these? And he's like, Yeah, I'd like to do them all, yeah. Let me have all the scripts. But the one that he did that I think, is just off the charts amazing, is called Four o'clock ever, yeah, one, yeah, yeah. That is just the most interesting show, The Twilight Zone episode that we did where he plays this kind of a loony, a loony guy, who is that? What you describe him as, narking on everybody doesn't like anything, like anybody or anything, no, and it's so and he calls people and harasses them and oh my gosh, and he says, I'm gonna shrink everybody to four inches tall at four o'clock. Four o'clock, right? Yeah, and it's just, oh my gosh, what a what a great episode. It's one of my favorites.
 
</strong>Michael Hingson ** 37:48
And of course, if you think about it, listening people out there who got shrunk at four o'clock,
 
<strong>Carl Amari ** 37:56
well, let's not give it away, but yes, I think you can figure it out.
 
</strong>Michael Hingson ** 37:59
I think it's pretty,
 
<strong>Carl Amari ** 37:59
easy to figure out, but, and I actually played, I actually played a role in that episode. I played the bird. I did all the bird sounds on that episode. And so I feel like I had a co starring role, because, yeah, he had a parrot. You know, that was every time you would say something. And I played that, that part on there. But
 
</strong>Michael Hingson ** 38:22
yeah, all the Twilight zones were, were so clever, yeah, and, and I love listening to them. I I have a an mp three player that I carry on airplanes, and I have audio copies of all the Twilight zones. So every so often as I'm flying somewhere or two on and listen there, Michael,
 
<strong>Carl Amari ** 38:43
I'm so glad to hear that. Oh, man, you make me so happy to hear that. So
 
</strong>Michael Hingson ** 38:47
fun. And you know, another one of my favorites was, will the real Martian please stand up now? Yeah, that was cute, and I won't give it. Oh,
 
<strong>Carl Amari ** 38:57
great. So great. Yeah, I sent trying to think who the actor was in that one, but it's been a while, but that's a great one, yeah. And I remember, you know, watching it on TV and and thinking, Oh, this would work on radio. So great, you know, so love doing them. Yeah, I'd love to do more. I might consider coming back and doing more. I mean, originals, you know, might be a lot of fun to do those again, I was
 
</strong>Michael Hingson ** 39:21
going to ask you if you've got any plans for doing anything future. You know, in the future might be interesting, and there's a lot of leeway, of course, to take it in different directions. Do x minus one, but you don't have to do the same stories, even, although, yeah, a lot of good stories in in the original x minus ones on for those who don't know x minus one is a science fiction series. It was on from what 1955 through 1957 I
 
<strong>Carl Amari ** 39:49
believe, yeah, it was a great series. Sci Fi really lends itself really, very well to radio drama. You know, in theater of the mind, it's great because you can, you can go in. Anywhere you land on any planet. And you know, it's very easy to do on radio, where it's tough to do on TV. You know, you have to spend a lot of money to do that. So, I mean, Stan Freeburg proved that with his with his giant ice cream Sunday.
 
</strong>Michael Hingson ** 40:15
All right, go with the marasino Cherry. For those who don't know, is that he said, we're going to empty Lake Michigan now. We're going to fill it up with whipped cream. We're going to drop a maraschino cherry into it and other things. He said, You can't do that on TV.
 
<strong>Carl Amari ** 40:31
Try doing that on television. Yeah, he was something. He was so much fun to wear. Of all the people that I've met over the years, you know so many of these radio stars, and I've interviewed so many hundreds of them, really, over the years, I'd have to say I have a special place in my heart for Stan the most, because I got to work with him for so many years, and we used to just go to lunch together all the time, and and he had a, he had a, he had a, what was it again? Now? Oh, oh, I'm trying to think of the car that he drove, a jaguar. It was a jaguar, and it was a and we used to drive around in his, his big Jaguar all around LA, and just have so much fun together. And I just loved working with Stan. He was such a great man. I
 
</strong>Michael Hingson ** 41:17
never got to meet what would have loved to Yeah, Jack Benny and Jimmy Durante, oh my gosh, yeah. And, of course, Stan Freeberg, but yeah, you know, I wasn't in that circle, so I didn't write that. But what, what wonderful people they were. And, yeah,
 
<strong>Carl Amari ** 41:32
George Burns, George Burns used to, yeah, George used to take me to the Hillcrest Country Club, and we would just have the best time. He just thought it was the most interesting thing that a young guy in his 20s was so passionate about, you know, those days. And he we would just talk for hours. And I used to go to his office in Hollywood and in his and we would just sit and talk. And I have pictures of of those, those times I have them in my office, you know, he and I together. He was like a mentor to me. He and Stan were both mentors.
 
</strong>Michael Hingson ** 42:05
Did you get recordings of many of those conversations? Yes, I do.
 
<strong>Carl Amari ** 42:08
I do have quite a few with with George and Stan. Yeah,
 
</strong>Michael Hingson ** 42:12
it was great, you know, yes, nothing like talking to God, that's
 
<strong>Carl Amari ** 42:16
right. And he had a coffee cup in his office. It's it was a white coffee cup, and it had God on it, and black to drink out of that coffee cup. And he had, I was to say, when I first, my first time, I went to his office in Hollywood, you know, he was a real long office, narrow with is all paneling, and there was all these beautiful pictures, like photos of all the people he and Gracie had worked with. And then there was this beautiful painting of Gracie above him, you know, where he was sitting at his desk. And I remember walking in. I said, Hi, George, because I had talked to him on the phone a lot of times. And he said, Ah, come on in, you know. And I said, Oh, man, George, these photos are amazing on the walls, looking as I was walking towards his desk. And he says, You like those pictures? I said, Yeah. He goes, everyone in those pictures is dead except for me. I knew him the last about four years of his life. From that, from he was 96 to 100 I knew George, and we'd, we'd go
 
</strong>Michael Hingson ** 43:16
to the Hillcrest together. It was fun. Did you meet or get to know Bob Hope, never
 
<strong>Carl Amari ** 43:21
met Bob Hope No, because he lived, what, two, yeah. He lived 100 Yeah. Never met Bob Hope No.
 
</strong>Michael Hingson ** 43:27
And Irving Berlin got to 100 Yeah, yeah. But so
 
<strong>Carl Amari ** 43:30
many, I mean, Jerry Lewis, and so many others that that, I mean, Jerry was so great. I mean, you know, probably one of the most talented people to ever live, you know, and he could even sing, and he could, he could do it all. I mean, he was something. I mean, I was in such awe of that man. And we, he was very kind to me, licensed me to Martin Lewis and all that. So, yeah,
 
</strong>Michael Hingson ** 43:52
we saw one of my favorite musicals. I originally saw it as a movie out here on K Shea was the million dollar movie. It was Damn Yankees,
 
<strong>Carl Amari ** 44:03
damn Yeah, he was on Broadway. Did that on Broadway, and he did it on Broadway,
 
</strong>Michael Hingson ** 44:07
and we read about it. And his father, he had how his father said, You'll really know you've arrived when you get to do something on Broadway. And that was the only thing he ever got to do on Broadway. And we did get to go see it. We saw, Oh, wow, yeah,
 
<strong>Carl Amari ** 44:20
Broadway, amazing, yeah, amazing, yeah, yeah.
 
</strong>Michael Hingson ** 44:24
I'm so sad that there was so much acrimony for so many years between him and Dean Martin, yeah, which was really probably brought on more by all the people they worked with that, yes, that cost a whole lot more than them. But yeah, near the end they, they did deal with it a little Yeah?
 
<strong>Carl Amari ** 44:42
They, they got back together a little bit. Yeah, yeah. He was an interesting guy, Boy, I'll tell you. You know, just talking to him, I learned so much, learned so much over the years.
 
</strong>Michael Hingson ** 44:53
Yeah, yeah. It's so much fun to to be able to do that. Well, I really do hope you do get. To do another show, to do something else. And you're right, there's nothing like science fiction in terms of what you can do, and maybe even doing a series, yeah, yeah, as opposed to individual shows. One of my favorite science fiction books by Robert Heinlein is called the Moon is a Harsh Mistress, and I would love to see somebody dramatize that. I think it would take, probably, to do it right? It's going to take about 15 hours to do but, oh, wow. What a great what a great thing. If you've never read it, read the book, it's really, oh, I
 
<strong>Carl Amari ** 45:30
haven't, so I'm not familiar with it, so I'll give it a read. The Moon is a Harsh, missus,
 
</strong>Michael Hingson ** 45:34
yeah, yeah. Pretty clever. A computer helps organize a revolution on the moon, which was being colonized and run from the lunar authority on earth. Here's what gives it away in 2075 subtract 300 years. Yeah, it's all about the same thing, like the revolution here, but a computer, Mycroft wakes up and helps organize the revolution. It's really pretty clever. Oh, wow,
 
<strong>Carl Amari ** 46:04
that would be fun to do in a series. Yeah, it
 
</strong>Michael Hingson ** 46:08
would be worth doing. But, but, yeah, I've always enjoyed the book. Robert Donnelly read it as a talking book for blind people. Oh, okay, okay, yeah. So I actually have it. I'll have it, I'll have to find it. I could actually send you the recording. You could listen to it. Oh, please do. I'd love that. We won't tell the Library of Congress, so we will know much trouble.
 
<strong>Carl Amari ** 46:33
But you know, then I kind of, you know, my other passion is the Bible. Yeah, I was gonna get to that. Tell me, yeah. I was just gonna, you know, and so a lot of these same actors that did, you know, Twilight zones and things for for me, I just, I met, like Jason Alexander and so many of these people, Lou Gossett Jr, when I decided to do the to dramatize the entire Bible on audio. A lot of these same actors and many, many, many more, were really, were really great to be in that too. It was a lot of fun.
 
</strong>Michael Hingson ** 47:06
Yeah, well, very recognizable voices, to a large degree, like Michael York,
 
<strong>Carl Amari ** 47:12
yes, yes, he was the narrator. So he did the most. He worked the longest. What a great man. Just an amazing actor. He was the narrator. And then you know Jim Caviezel, who played Jesus in the Passion of the Christ, played Jesus in it, right? And then you know Richard Dreyfus was Moses John Voigt was Abraham. Max von Saito played Noah John Rees Davies was in it. I mean, we had, we had, I mean, Marissa Tomei was Mary Magdalene. I had many, many Academy Award winners in it, and so many people, you know, was in it. That was a four year deal that took me four years to do the full Bible. Yeah, 98 hours on audio, fully scored the whole thing.
 
</strong>Michael Hingson ** 48:01
Well, you had a great publisher put it out. Thomas Nelson, Yes, yep. They also did my first book, Thunder dog. So can't complain about that too much. No,
 
<strong>Carl Amari ** 48:10
they know how to market. It Was it, was it, I think, I think today it's still the number one selling dramatized Audio Bible in the world. I believe, you know, so it's, it's been a big success for Thomas Nelson, yeah, that was, that was, that was quite, I mean, you should have seen what my passport looked like when I did that. I mean, it was stamped for every country all over that I was going and, you know, and having to produce, because a lot of the actors, like, you know, John Reese Davies. He lives in, he lives in the Isle of Man, and, you know, and then, you know, Max von Saito was nice France, and we scored it in Bulgaria. And, I mean, you know, it was just crazy and traveling all over the world to make that audio. But you've done some other Bibles in addition to that. I have, yeah, yeah, I have. I've done, think I did. Now it's like five different ones, because I like doing different translations, you know, because it's different. I mean, even though it's the same story, the translations people people have translations that they love, you know, whether it's the RSV or it's the New Living Translation or the Nkj or, you know, and so I, I've enjoyed doing them in different translations. That's
 
</strong>Michael Hingson ** 49:25
pretty cool. Do you have any, any additional, additional ones coming out?
 
<strong>Carl Amari ** 49:29
No, no, I've done, I've done done, like, five and, and so I'm more doing, you know, more concentrating now on my radio show, Hollywood, 360, and, and some movie production stuff that I've been working on. And then I'm one of the owners of a podcast company. So we're, we're always putting out, you know, different podcasts and things. And so my plate is very full, although I would love, I think I would love to do some. Thing, like, what you're saying, like, either more Twilight zones, or maybe something like that. It might be, you know, I'd love to do something in the theater or the mind, you know, arena again, too, because I love doing that. Yeah,
 
</strong>Michael Hingson ** 50:11
I think it'd be a lot of fun to do. Tell me about the podcast,
 
<strong>Carl Amari ** 50:15
yeah. So, um, so we have a podcast company called Gulfstream studios, and we have our main, our main podcast is a is, is. So we're, we, we do a show called, well, there's, there's several podcasts that we're doing, but, but it's the spout is the is the one that's a music oriented we have all the biggest music artists on there. It's really great. So spout is the name of that podcast. And then we're working on, we're working on a Bible podcast. We're going to come out with some a Bible podcast pretty soon. I'm real excited about that more soon. Hopefully you'll have me back when we launch that. Well, yeah, and then, you know, we have, we're always looking for any so I'm ready to, I'm ready to take your podcast onto our platform. Whatever you say. Michael, oh, we'll have to,
 
</strong>Michael Hingson ** 51:10
we'll have to look at that and work it out. But in the meanwhile, I said earlier, I'd love to come on any of the podcasts that you want. And if, yeah, have you read thunder dog,
 
<strong>Carl Amari ** 51:19
no, I didn't know. I didn't have not read it. No. So thunderdog
 
</strong>Michael Hingson ** 51:23
was my story of being in the World Trade Center and getting out and so on. But you should read it, because there are also some, some really poignant parts, like, just to briefly tell that part of the story, I'll send you a video where of a speech I've given, but one of the parts of it is that, as I was running away from tower two, as it was collapsing, because we were at Vesey Street and Broadway, so we were like 100 yards away from tower two when it came down, I turned and ran back the way I came. And as I started to run, I started, I said to myself, and I stayed focused pretty much. But I said to myself at that point, God, I can't believe that you got us out of a building just to have it fall on us. Right? I heard a voice as clearly as we are hearing each other now in my head that said, don't worry about what you can't control. Focus on running with Roselle and the rest will take care of itself. Wow. And I had this absolute sense of certainty that if we just continue to work together, we would be fine. We did, and we were but I am very much a a person who believes in the whole concept of God. And for those who who may disagree with me, you're welcome to do that. You'll you'll just have to take that up with God or whatever at some point. But I would love to really explore anytime you you need a guest to come on and be a part of it, and who knows, maybe I'll be good enough to act in a radio show you do.
 
<strong>Carl Amari ** 52:49
I'm sure you would be, sure you would be Michael, but it would be, yeah, but it would
 
</strong>Michael Hingson ** 52:54
be fun to do. But I really enjoy doing all this stuff, and radio, of course, has become such a part of my life for so long, it has helped me become a better speaker. Was I travel and speak all over the world?
 
<strong>Carl Amari ** 53:10
Yeah, wow. Well, I'm a big fan of yours, and, and, but I'd love to read the book, so I'll order it. Can I get it off of Amazon or something like that? You can get
 
</strong>Michael Hingson ** 53:19
it off of Amazon. You can get it from Audible, okay, or wherever. And then I wrote, then we wrote two others. One's called running with Roselle, which was really intended more for kids talking about me growing up, and Roselle my guide dog at the World Trade Center growing up. But more adults buy it than kids. And then last year, we published live like a guide dog. True Stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith, and that one is really about people need to and can learn how to control fear and not let fear overwhelm or, as I put it, blind them. And you can actually learn to use fear as a very powerful tool to help you function, especially in emergencies and unexpected situations. And so live like a guide dog uses lessons I've learned from all of my guide dogs and my wife's service dogs, Fantasia that have taught me so much about learning to control fear. And I realized at the beginning of the pandemic, I've talked about being calm and focused getting out, but I've never taught anyone else how to do it, so live like a guide dog is my solution for that, which is kind of that, that,
 
<strong>Carl Amari ** 54:26
that I'm sure helps a lot of people, you know, that's because fear is, is, it's, it's debilitating, you know? So, yeah, well, that's, but it doesn't need doesn't need to be, that's right, that doesn't need to be, yeah, it's one of the reasons why I wanted to do the Bible stuff, because I learned at a very early age that these theater, these radio shows you under, you listen and you actually interpret them and understand them deeper with the theater of the mind than watching them on television or reading them like, like. I think even reading a book as great as that is, if you heard it dramatized on radio, it's even more powerful. I and so I knew that if I took the Bible, which is the greatest book of all time, and it was dramatized in a way, in a kind of a movie quality way, with sound effects and music and wonderful actors that I thought people would get a deeper meaning of the word. And I think we it. We were successful with that, because so many people have written about it on Amazon and things and saying like I, you know, when I heard the Word of Promise, and when I heard this audio, I had to go and get my Bible and see, does it really say that? You know? So here's people that had read the Bible many, many times, and then they heard the dramatization of it, and were like, wow, I didn't even realize that, you know, that was that happened in the Bible. So it's, it's, it's pretty cool, you know, to read those you know how it's helped people, and it's helped save souls, and it's just been a great you know, it's been a very rewarding experience. Have you
 
</strong>Michael Hingson ** 56:09
ever taken it and divided it up and put it on the radio? Well, that's
 
<strong>Carl Amari ** 56:12
one of the not in the radio, but we're going to do some podcast with, we're going to, we're going to be doing something really, really unique with, with one of my later ones that I did not the Word of Promise, but a different one. And, and it's going to, it's going to be really, really special. I can't wait to talk about it on your show. Looking
 
</strong>Michael Hingson ** 56:30
forward to it, yeah, well, we have had a lot of fun doing this, and I'm going to have to sneak away. So I guess we'll have to stop, darn but we do have to continue this. And, and I'd love to find ways to work together on projects and be a part of your world and love you to be more a part of mine. I'm really glad that we finally had a chance to get together and do all this. It's been a lot of fun. Me
 
<strong>Carl Amari ** 56:53
too, Michael, me too. It's really, I said it was an honor, and it really was an honor. And thank you so much. Well,
 
</strong>Michael Hingson ** 56:59
for all of you listening, we hope you've enjoyed this episode of unstoppable mindset. Love to hear your thoughts. Feel free to email me at Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our web page where we host the where we have the podcast, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I, N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love to get your thoughts wherever you're listening. Please give us a five star rating. We value that very highly. We really appreciate you giving us good, positive reviews. And if and if you don't, we'll love you anyway. So there. But also, if anyone, Carl, including you, knows of anybody else who we ought to have as a guest on the podcast, always looking for more people, so please feel free to introduce us to more people who we ought to have on I'm always loving the opportunity to meet more people. It's the way I get to learn a lot. So I appreciate it.
 
<strong>Carl Amari ** 58:00
Yeah, I will do that. Thank you, Michael. I will please, please do but
 
</strong>Michael Hingson ** 58:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Vintage Radio Broadcast Expert and Creator with Carl Amari</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/47cd3901-f629-4e02-bf98-0c28c3a6f78e.mp3?source=rss&amp;ext=asset.mp3" length="86834272" type="audio/mpeg" />
<itunes:episode>341</itunes:episode>
</item>
<item><title>Episode 340 – Unstoppable Optical Industry Expert and Incredible Entrepreneur with John Marvin</title>
<guid isPermaLink="false">https://pinecast.com/guid/9b4ab343-1eef-41a4-a1bf-c25b60a95c40</guid>
<pubDate>Fri, 30 May 2025 12:00:14 -0000</pubDate>

<itunes:duration>01:05:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/18ff2c7e-50df-416e-92dd-934bf5d561d6/UM340-John_Marvin-Coverart.jpg" />
<description><![CDATA[<p>John Marvin grew up in Kansas as a member of a family with significant medical experience. John’s father, for example, was a family physician in a small Western Kansas town. John describes some about his life and how his thoughts and attitudes were greatly influenced by his father. Late in his high school career John told his dad that he did not want to grow up to be a doctor because, as he put it, he didn’t want to work as hard as his father worked. John will explain that to us. As he also put it, his comment came from a young naïve boy.
 
In college John settled on securing a marketing degree. After college he ended up going deeply into marketing and eventually he entered the optical industry specializing in optometry.
 
John and I have some wonderful discussions about self growth, leadership and how to help people and companies grow. I got, and I think you will get, many great ideas from John’s experiences and that we all will be the better for what John has to say and teach us.
 
 
 
<strong>About the Guest:</strong>
 
John D. Marvin is an entrepreneur and dynamic leader with a proven track record of success in healthcare, wellness, and the eyecare industry. As President and CEO of Texas State Optical (TSO), he has transformed the organization into one of the largest and most respected networks of independent optometrists in the United States, generating upwards of $110 million in annual revenue. With over two decades of experience at TSO, John has cultivated a member-owned cooperative that empowers optometrists to operate independently while benefiting from robust centralized support. His leadership has been pivotal in fostering a culture of innovation, professional growth, and exceptional patient care.</p>
<p>John’s career spans over 40 years, during which he has held executive roles across various industries, including marketing, consulting, and healthcare. His entrepreneurial spirit is evident in his strategic leadership during TSO’s transition from a retail chain to a cooperative network in 2001. Under his guidance, TSO shifted its focus from product-driven services to comprehensive medical eyecare, reinforcing its reputation as a patient-centered organization. Beyond TSO, John serves as President of Texas Eyecare Partners and Health and Wellness Consulting.</p>
<p>As a lifelong advocate of personal growth, John has studied the transformative power of mindset and the “inner game” of success. His insights into leadership, achievement, and business management have made him a sought-after speaker and certified John Maxwell Professional Coach. John passionately shares his experiences to inspire others to unlock their potential, offering actionable strategies to overcome challenges and drive meaningful change.</p>
<p>John’s dedication to education and collaboration is evident in his efforts to support emerging professionals in the field of optometry. He has fostered strong relationships with the University of Houston’s College of Optometry and the Texas Optometric Association, contributing to scholarships, professional development programs, and initiatives that promote medical optometry. Through his vision and unwavering commitment to excellence, John D. Marvin exemplifies the principles of leadership, empowerment, and innovation, making a lasting impact on the eyecare industry and beyond.</p>
<p><strong>Ways to connect John:</strong>
 
<a href="https://www.facebook.com/jdmarvin" rel="nofollow">https://www.facebook.com/jdmarvin</a> 
<a href="https://www.linkedin.com/in/jdmarvin/" rel="nofollow">https://www.linkedin.com/in/jdmarvin/</a> 
<a href="https://www.instagram.com/jdmarvin/" rel="nofollow">https://www.instagram.com/jdmarvin/</a>
<a href="https://tso.com/" rel="nofollow">https://tso.com/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello, everyone. Once again, wherever you happen to be, I'm your host on unstoppable mindset, Mike Hingson, or you can call me Mike, whichever you prefer. And our guest today is John D Marvin. John is an entrepreneur. Has been an entrepreneur for quite a while, and he has been involved in a number of different kind of endeavors over his life. And he's worked, worked in the eye care industry a bunch, and is now in charge of Texas State Optical. We're going to learn more about that and and all the other things I don't know whether I care, does me a whole lot of good directly, but it's fun to talk about anyway. No, no doubt. So John, I want to really welcome you. I'm glad we finally made this work. I'm glad we got a chance to connect. So welcome to unstoppable mindset.
 
<strong>John D Marvin ** 02:13
Well, thank you, Mike. It's a real pleasure to be here.
 
</strong>Michael Hingson ** 02:15
Well, I'm glad that we we get a chance to really talk. We haven't really done too many podcasts on eye care and optical stuff, so I'm glad to be able to do it. But I'd like to start, as I'd love to do so often, tell us about kind of the early John growing up, and go from there.
 
<strong>John D Marvin ** 02:33
Okay, I was born and raised in Kansas. I that that's northern Texas, right? That's northern Texas. That's right, yeah, I actually grew up in western Kansas. I was born in Kansas City, but I grew up in western Kansas, and my father is a family physician, and had the kind of stereotypical country doctor practice small town, 2000 people, and my mother was his office manager for a number of years. And so it was a kind of a family business. And I have three siblings, sisters, and so we grew up in a small Mayberry type town, and it was great riding bicycles till the street lights came on at night, and catching fireflies and all that kind of good stuff. And then I decided to go to school. I chose to go to school in Tulsa, Oklahoma, and graduated, it's an emphasis in marketing and marketing and business administration, and ended up in the ad agency business for a little bit of a time, and just kind of really decided that wasn't for me, and ended up from there going into pharmaceutical sales. And really enjoyed that, and enjoyed the the outside sales aspects of it and calling on doctors. And my territory was western Kansas, so I used to say, and still refer to it as my territory looked like my high school football schedule. So we would go to these small towns. And of course, most everyone out there knew my father, and so the typical problem of trying to get past the front desk was made a little easier because people knew my family, and from that, I ended up taking an administrative, marketing administrators position with a group of surgeons in in Wichita, and that led to introduction and eating some ophthalmologists in Houston. Them and followed a job opportunity I had with them and came to Houston in 1989 I've been here ever since, but it was after four years of working with them, I ended up going out on my own and started my own business, which was Marketing Management Group, which did consumer research, and then we would develop marketing strategies based on that. And one of my clients, early clients, was Texas State Optical. And because of my background in eye care, both in Wichita, Kansas and in Houston, I had a better I got some insight into the consumer. And so the work I did with Texas State Optical was a lot we did a lot of work, and did several studies with them, and that kind of introduced me to the whole group of franchisees that made up the Texas State Optical organization. Subsequently, I helped them organize, the franchisees organize, and in the late 90s, 1999 I was hired by the franchisees to put together a Franchise Association, and through that, ultimately help them acquire the company, purchase it, and from that during that process, was asked if I would be willing to come on board as the new president of the company once they purchased it. And that was in 2001 and I've been president ever since. So here you go. It kind of takes you from Small Town Living to big city operations and a network of about 100 optometry offices.
 
</strong>Michael Hingson ** 06:47
So what exactly is Texas State Optical? Or maybe first, what was it and how is it morphed over time?
 
<strong>John D Marvin ** 06:56
Well, originally it was founded by four brothers in 1936 in Southeast Texas, little town called Beaumont, and famous for a lot of things in that part of the state. One of them is Janis Joplin, the others, Big Bopper and George Jones and but it also was the birthplace of Texas State Optical. And they grew a network of privately owned they owned them all over 300 locations throughout Texas, Mexico, Oklahoma and Arkansas, Louisiana and and then in the early 70s, they sold it to a pharmaceutical company, ironically, the same one that I had worked for when I was calling on western Kansas. But when they sold it, it got converted to a traditional franchise model, and it stayed that way until the franchisees purchased it in 2001 when we I was involved, and we turned it into a brand license business, taking that iconic license that had been around Texas optical since the 30s, 1930s and and then turning around and licensing the use of that brand to young optometrist who wanted to own their own practice, but saw the use of that brand as kind of instant credibility, because a lot of people were familiar with that brand.
 
</strong>Michael Hingson ** 08:40
So what does it provide? What did one of the organization provide under the brand? Well,
 
<strong>John D Marvin ** 08:46
we use the use of the brand, and so you got immediate notoriety in terms of just people's awareness of it, but also we put together kind of a la carte menu of optional services and support and resources that licensees could either take advantage of or not, and it was a really hands off model. We didn't have any, and still don't have any operational control over the way business was done. We We influenced that through best practices and sharing of information, but certainly we didn't require have any requirements of the way that they would operate. Reality is most private practice optometrists operate pretty well, and so we were there to kind of coach and help, but mainly it was them using our brand name, which had a really strong consumer value to it.
 
</strong>Michael Hingson ** 09:44
And so what kind of changes when the franchisees all joined together and bought the company and so on? How have you and they changed it over the years.
 
<strong>John D Marvin ** 09:59
I. I think the biggest change from 1999 to 2001 when they bought it, and to this day, has been the culture of the company. And that is, you know, it's something of a franchise opportunity, yeah, and a lot of your listeners probably either own franchises. Thought about franchises, and you know, it might you and I spent the next year trying to decide we were going to own a franchise. And we'd go out and do all sorts of research, and we'd look into this one and that one, and what kind of industry we want, and we'd finally select one that we were really impressed with. Thought about for great opportunity. We'd pay our $50,000 franchise fee, and about the second or third day of owning that franchise, we would decide that these people don't know anything about this business that we're in, and there's just this inherent adversarial relationship that exists between a franchisee and a franchisor. Some for good reason, some just because of the independent, entrepreneurial nature of a franchisee. Well, when the franchisees owned the company, they owned the franchise, or that adversarial dynamic kind of left. And so now there's nobody to kind of blame except yourself, and people are inclined not to do that as much. And so there was a greater tendency to kind of work together, work through things, come up with solutions to problems or resources that were needed. And it just created a much more homogeneous type of culture, and to the point where our annual meeting we host every year is referred to as our family reunion. And so we gather everyone together. It's really an atmosphere of all of us being as one family, sharing the same kind of core values, and all out to do the same thing, and that is just provide great quality eye care for our communities. And so that, that is a big change. Of course, there's always the things like collective purchasing, education and training. The main difference in those areas are engagement. When you are asked by a franchisor to engage in certain activities, there's that inherent reluctance to do that in our organization. There's an inherent acceptance of it because it comes from a colleague, it comes from others and doctors are more leading doctors than they are being led by some set of suits someplace in the Northeast.
 
</strong>Michael Hingson ** 12:50
Yeah, and that is such an extremely important thing to be able to really make it a family, a disciplined family, but still a family nevertheless, which is kind of cool. I'm curious about something being blind, and having been blind my whole life, and involved with blindness consumer organizations, one of the things that we have found often is that most people in the eye care industry, primarily in the ophthalmological industry, which is kind of a little bit more relevant to us, but tend not to really have a lot of knowledge about blindness and blind people. And so, for example, there are so many stories of a person going into the office of an ophthalmologist, for example, maybe they're losing their eyesight, but the ophthalmologist examines them and for whatever reason, will say things like, you're going blind. I'm sorry, there's nothing I can do, and walk out and never provide any other kinds of resources or knowledge to help the person who's losing eyesight. I don't know whether you see that, given where you are or what your thoughts are on that, but I'd be interested to get your thoughts because it seems to me that there's a lot of opportunity to do significant education about blindness and low vision to recognize that the reality is, blindness isn't the problem. It's people's attitudes traditionally that are the problem.
 
<strong>John D Marvin ** 14:28
That's an excellent point. Mike, I you know my first thoughts are the profession of optometry is really involved in preventing right blindness, and so it's kind of one of the few areas of healthcare that is more prevention oriented than other areas. Most areas are treatment oriented. In other words, you become sick. And then we treat you right, and the profession of optometry is all about we talk to people all the time about protecting your vision and preventing problems from happening. Now, as we see patients that end up either through glaucoma or some form of pathology, retinal issues, start to lose their vision. There comes a point early in that process where they are, frankly, they are outside of the scope of care that an optometrist can provide. So they end up being referred to an ophthalmologist. That being said, there are several optometrists across the country that have decided to devote themselves to low vision, and that's kind of a form of blind and what I would call blindness care, and where it's not complete, there is some level of vision there, but it needs a lot of enhancement, either through equipment or through other types of therapeutics practices. And there are optometrists who say, I'm not going to sell glasses. I'm not going to focus on contacts. I'm going to just provide a low vision clinic. And they're not not there's not a large number of them, but there are some, and what I've experienced in that is it does take a particular type of practitioner to be successful with that. And when I say successful, I mean, to be able to establish the type of patient doctor relationship that actually produces some really positive outcomes and helps people better manage their loss of vision, either whether that's progressive and eventually will become complete, or whether It's stalled at a point where they just cannot function without special aid, like I said, equipment, or some type of therapeutics. And there's just not a lot of people go into Optometry for the refractive side of things, and and so there's, there's not that motivation, really, to learn much about it. We do as an organization. We're very involved with prevent blindness as a national organization, and we'd also have some involvement with low vision clinics that are in the Houston Medical Center. But outside of that, you're right. There's not a whole lot of folks that understand it, probably, or maybe it's just they don't have the patience for it, because it does require a different kind of patient care approach, even
 
</strong>Michael Hingson ** 17:55
so what I wonder is, if there is an opportunity, maybe to provide additional education, so that if your your franchisees, for example, encounter a person who's losing eyesight and they and they realize that that they can help refer them to sources or resources that can assist because part of the problem is that, typically in society, blindness is viewed as such a horrible, devastating thing. And I understand that eyesight is a very wonderful thing, and people want to have it, but the reality is for a variety of reasons that doesn't work for everyone. The problem is that we have so much fear of blindness that we don't tend to deal with and I just wonder if there might be a way to provide some sort of a system or program that would help teach your people that blindness isn't really the end of the world, which is not to say, don't try to prevent it if you can, but when you can't, you can also be an additional source. To say, here are places where you can go, or here are some things that you can learn.
 
<strong>John D Marvin ** 19:16
Well, I do think that it's important, and I'm aware of many, keeping in mind that our members who own locations that use our brand are independent, we have provided them local organizations, clinics, things like that, which help them in referring people that need that kind of help and in education, I think also an important factor is that it's not just the patient that can use that it's the patient's family, because it, while it's perceived as something that you know you. I know that people value their sight, and the thought of losing it and becoming blind is is frightening the individual, but it also is frightening and disruptive to family, who father, mother, wife, husband, son or daughter, to deal with the changes in lifestyle that are required to accommodate that. Loss of vision is significant. You mentioned you've been blind since birth, and that's certainly one group of people, but there's an awful lot of people that end up experiencing blindness when they're in their 30s or 40s, after they've had a large portion of their life with vision. And it's, I don't want to say it's easier by any means. I first of all, I have no right in even suggesting that, but it's a different experience, for sure, not ever having had vision, versus having had it for a number of years and then losing it. And sometimes it might be as scary and frightening for the family around that person as it is the patient themselves. And so we do place a high value on getting people the kind of help and resources they need to better adjust to those changes.
 
</strong>Michael Hingson ** 21:28
Well, when I was born, I actually became blind because of what we now call retinopathy or prematurity, which originally was retro enterofibroplasia, which is harder to spell, but I love the term anyway. At about four months of age, it was discovered that I was blind, and the doctors told my parents they ought to just send me off to a home, because no blind child could ever grow up to be a contributor to society, and all I would do would be a drain on the family and then later on society. And my parents were very unusual in taking the stand that, no, you're wrong. He can grow up to do whatever he wants, and we're going to give him that opportunity. And that was, and really to a very large degree today, still is, a very unusual attitude to take, because we fear blindness so much, and while I appreciate the reality of eyesight is very important for most people, what I would love to see are ways to create more of an understanding so that People understand that blindness isn't the end of the world, and that's what what we see all too often in society in general, which is unfortunate, and you're right. I don't know whether it's easier if you're blind from the outset or become blind later in life. I know any number of people who became blind later in life, who went to programs where philosophically, they were taught blindness was not a problem, and they learned that they could continue to be contributors to society, and they tend to intend to Do that, as opposed to many others from both camps and from birth or not who never understand. Blindness isn't going to be the end of the road if people let it be. So it's it's just one of those conundrums that we end up having to deal with on a regular basis.
 
<strong>John D Marvin ** 23:38
The name of your podcast dealing with mindset, right? A lot of it is exactly that. And if you're find yourself in a you know, the child who's born blind can either have a support system and family and parents that impact his his or her mindset in a way that creates the expectation and understanding that it it doesn't have to be limiting. And same goes with someone who's blind later in life, right? It's a matter of how you look at and decide for yourself. I mean, we all know people that, whether it's a loss of a one of the most five senses, the important senses, sight or hearing, so forth, there is a natural mind. There's one set of mind people that have a mindset that, oh, poor you. Now you've got insurmountable challenges in your life, and this is going to be difficult the rest of your life. And then the other mindset that many parents have recognizing their opportunity they have with their child is to say, yes, that's you. But that doesn't have to define you, that doesn't limit you. You can overcome those things and and I think that that is even in our business, where you have someone who comes into the office and through some type of diagnostic testing, it's determined that they are losing their sight, and that the natural outcome of this progression of pathology will be the total loss of sight. We have the opportunity there, at that point, to affect their mindset, yeah, and to either tell them this is a circumstance that will not limit you or define you, and here are some resources and education materials and opportunities in that area that can help you better understand what you're living with and how that you can overcome that, just from the census standpoint, because It doesn't have to be something you have to overcome in life, per se. It just has to be an accommodation you make, because you can't see when other people can right. And it is all about mindset.
 
</strong>Michael Hingson ** 26:13
It is all about mindset. No doubt about it, you're absolutely correct in that regard. And it is, it is something that we'll all be dealing with for a while, but hopefully over time, the mindset of people will change to recognize that there are always alternatives. Being a Star Trek fan, I love Spock and Kirk who are always talking about there are always options, and there are always ways to get around doing things or to accomplish things that you might not think about, but you have to be multi dimensional in your thought process.
 
<strong>John D Marvin ** 26:52
Well, the other exciting aspect of all of this is the the fact that those with growth mindsets are working diligently on technologies that can actually supplant the deficiency and come up with ways to correct blindness. And so there we may even, in our lifetime, live to a point where the pathological condition that you were born with doesn't have to be permanent. It can be reversed using technology that provides you with as good, if not better, vision than people who weren't born in that same situation.
 
</strong>Michael Hingson ** 27:33
Yeah, the only people who never will come out of it are politicians, because they take dumb pills when they become politicians. So we can pick up them.
 
<strong>John D Marvin ** 27:40
Well, listen, just you could be blind and still be able to see, right? Yeah, that
 
</strong>Michael Hingson ** 27:47
leaves them out. Yeah. No, I understand. I understand they're fun to pick on. But you what? What really made you decide to go into the eye care industry, into that, that whole environment, what, what attracted you to it, or was it just sort of so natural? Well, obviously, that's a mindset. Yeah,
 
<strong>John D Marvin ** 28:10
there's a couple of things. Think the thing that attracted me to kind of eye care in general, and put ophthalmology and Optometry in the same bucket for this. What attracted me to was this whole area of health care that I kind of grew up in with my father and family practice in a small town. Because, you know, my family practice in the 60s and 70s was a whole different discipline than it is today. Oh, I know, you know, especially in a small town where the closest specialist, if you would, is 90 miles away. And so my father had to be what we call today, functionally, you know, a functional medicine, meaning that he had to be able to kind of treat the whole person. I mean, he used to be very proud of the fact that a large percentage of the kids that were in the school that I grew up in, he delivered and so, you know, there was no obstetrician in this small town. So if a woman became pregnant, then he provided her prenatal care. He gave, he delivered the child, and then he gave the provided the pediatric care afterwards. And so having that sense of kind of the global care of of someone kind of gave me a real appreciation for the kind of the system, the the systemic aspects of health. And when I was given an opportunity to get into the eye care business. Because I saw it more as getting into the healthcare business, and even though it was very narrow, defined in eye care, it gave me a connection. And I I'm a big believer that you start down a path and you follow it. And what maybe forest and trees and gardens, they may turn into desert or mountains or valleys or otherwise. So when I started, I really didn't know necessarily where it would go. And I guess you could even back it up and say that my whole entry into the pharmaceutical industry kind of started me down that path and and then that led to being in the practitioner side, which ultimately led to going from ophthalmology into Optometry. I frankly think that all of that background best prepared me to do what I'm doing today, and understanding the whole system of eye care, not just refractions and glasses and contacts, right?
 
</strong>Michael Hingson ** 31:11
Well, you know, and you started out in in the whole marketing world, as opposed to going off and becoming a doctor directly, which which gave you a different perspective. So it really makes sense as to what you're saying and it but you've had exposure to both sides, and that has to really help you in terms of doing the job that you've chosen to do.
 
<strong>John D Marvin ** 31:38
Yeah, I think you're right. I remember having the discussion with my father because as I was like a junior in high school and, and as most juniors you know, you start thinking about what you're going to do when you graduate high school and, and I was graduating high school at a time that I had a draft number given to me, there was a war over in Vietnam that was still going on, and so I, you know, there for a period of time, I didn't know whether I would even have a choice. Yeah, it turns out by the time I actually that last year between junior and senior, the war had really started to wind down. And while I got a draft number, it was very high, and the likelihood of me actually being drafted into service was very low. And so I made some decisions about what I was going to do post high school, and I remember having the discussion with my father about would he be disappointed if I decided I didn't want to be a physician? And he assured me that he wouldn't be disappointed, but he was curious as to why I was not interested in doing that, and I told him, I said, just to be candid, I don't know if I want to work as hard as you do, because at that time, I had spent many Christmases with him, not at home, even though, our town, I mean, you could almost walk to the hospital. Our Town was small enough that, but he was taking care of people in the hospital on Christmas Day or delivering a baby on Christmas Day, and he just, you know, it was clear that in that profession, the way he practiced it in those days was that the patients came first, and the family understood that. And we were all in the doctor business to in that respect, and this whole concept of work life balance was, you know, no one looked at things like that. I mean, everyone understood that this was a commitment that had been made, and it involved the entire family. So I told him, I said, I don't know if I'm willing to do that or not. And so I thought at that time, I decided that I was going to pursue a career in theology, and so that determined where I went to school. And about after my first year in school, I the university I had chosen, their whole theological department was more pastoral, and I wasn't interested in that. I was more evangelical. I was more interested in being an evangelist and and so I not having that in front of me. I decided that it switched to a marketing degree. And it turns out that to be a pretty good evangelist, you got to be a little bit of a marketing person yourself. Anyway, true. So, so I ended up going down that path.
 
</strong>Michael Hingson ** 34:53
Well, I would say if you had chosen the pastoral approach, you would have been working just. Just hard as a doctor. Oh, very much. So, yeah, but I guess I would also ask this whole issue of not working as hard given what you do today, how's that working out for you? Well,
 
<strong>John D Marvin ** 35:14
those were words of a very naive young guy. Yeah, because I didn't take I didn't understand the fact that if you're going to accomplish anything, it's going to require hard work, and you need a family that understands what your what your passion is, and what you've decided to do, and because it is, I mean, no one builds a career by themselves. They they build a career with the involvement and support of other people, and if, if they, if those beliefs aren't aligned, then you're going to end up in conflict and be constantly be torn between what it is you believe you're wanting to do with your life, versus your obligations, your other obligations. And put it
 
</strong>Michael Hingson ** 36:04
that way, well, you've been involved in the whole mindset and activity of being a business leader for a long time. What kind of key lessons have you learned along the way about personal growth?
 
<strong>John D Marvin ** 36:21
I think the thank you for that question. I think the one thing that I have learned, that I've tried to pass on to people is start, begin we I think that we naturally have this reluctance to take risk, because we don't want to fail at anything and and so we kind of take the approach that, well, if I want to pursue something, whether it be personal development or growth or even some profession, I need to know everything there is to know about it before I start it. And that is just not true. The only way you learn is by starting I have a friend and acquaintance who his career and his profession is leading people on climbs of Mount Everest. So that's his job. If you want to climb Mount Everest, I can hook you up with a guy that will help you do it. And it's a fascinating profession that he's in. And I asked him one time, how do you learn how to climb mountains. You know, how do you learn this? He said the only way to learn how to climb mountains is by climbing
 
</strong>Michael Hingson ** 37:46
mountains. I was gonna say, to do it, yes. And
 
<strong>John D Marvin ** 37:49
so I think the number one thing is to start. And if you're committed to it and you start, you'll figure it out. The rest of it, because there are no failures, there's maybe a setback or two, but as long as you keep focused on where you want to be and moving forward and getting better and learning, you'll figure things out. And I think so personal growth is really a decision and a commitment to continual learning, continual improvement and and you're never too late to get started. It's never too late, even if you're at 80 some years of age and maybe limited health wise, you can still start because there's so much, there's so many different resources today that are available to people. I mean, I got an iPad Mike, that's, I bet you I've got three 400 books on it. And, you know, used to be you couldn't have three or 400 books without a library in your house. Now you can have one iPad on a memory card. And I was just, I had a doctor's appointment earlier today, and while I was waiting in the reception, I pulled out my phone and I started reading a book that I'm reading, you know, and I had, didn't have to carry the book The lot of people do, lot of people have, but I was able to do that. And then there's what's available in terms of resources, of books to read are just unlimited. So I think that there's, there's all sorts of opportunities, just a matter of getting started and doing it. Second is consistency. Everybody can start. Few people can be consistent, or few people are consistent. We all know the classic, never if you're if you're someone who goes to a gym and works out, you know. Avoid that gem the first month of the year in January, because it is overrun with people who are starting their new year, and then by February, you also know that you're back to normal, because most people don't stay consistent. So starting and then becoming consistent are the two things that are probably most important, that I've learned
 
</strong>Michael Hingson ** 40:25
well, and that kind of leads to something I was thinking about, and that is the connection between mindset and long term achievement. Because it would seem to me that, as you point out with the gym, the people who create the mindset that I'm going to do this and really decide that that's what they're going to do, are more likely to have analyzed it and made that decision intelligently and then we'll stick with it, than people who just go off and say, I'm going to do it, but really haven't established A mindset, right?
 
<strong>John D Marvin ** 40:59
That's exactly true. And you know, people tend to focus on volume as opposed to continuity. And what I mean by that is people go to the gym and they they put all this intensity into the first day they haven't worked out in weeks or months, or even maybe a few years, and then the next day they're so sore they can't get out of bed and they can't so they decide they're going to take the next day off rest, and then that turns into a week off. And I'm a student of John Maxwell, the author, and he talks about what he calls the rule of five, and he illustrates it by saying that if you have a tree in your backyard that you're wanting to take out, you can take an ax and you can go out there and you can swing that Ax five times, and put down the ax and come back tomorrow morning, hit it five times. Come back tomorrow morning, hit it five times. And over a period of time, that tree will come down, or you can go out there and just try to chop and chop and chop, and that tree will defeat you, because you will run out of energy and you'll be too tired to finish it, but if you'll just be consistent over a time with the rule of five, and he talks about it in any profession, if you want to get good at it, figure out what are the five things you need to do every single day to grow in that direction and to accomplish what you need to accomplish. And so I think that you're right that over a period of time, long term success is not done through intensity. It's done through consistency. And he also says, you know, you're never going to change anything in your life until you change what you do daily? And that is very, very true.
 
</strong>Michael Hingson ** 43:09
I know I haven't really been the greatest at doing a lot of exercising and so on, and a lot of walking, and especially here in the winter, it gets really cold, and so I tend not to do it. But what I figured out, actually, a couple of years ago was we have a wonderful, great room with an island in the middle of it, and I will just put on a book and listen to it and do laps around the bar, and I'll get up to 10 and 15,000 steps a day just walking around the bar. Now it's not going uphill and downhill, but still a lot of good exercise. And I find that not only does that work, but I enjoy it, because I get to read at the same time or do other things. Of course, my dog probably thinks I'm nuts, and my cat, my cat avoids me. But by the same token, you know, it is exercise, and I found that I have no problem really doing that every day, absolutely.
 
<strong>John D Marvin ** 44:12
And you know, we we live in a gym, yeah, and whether it's your room, your great room with an island, or whether it's a backyard or your neighborhood, we lived in a gym. I think that was illustrated in one of the Rocky movies really well when he was held up in northern Russia and just worked out using the materials that were with him. And so there really is no excuse to doing something, and doing something is better than doing nothing at all, and doing something every day will deliver unbelievable results over time.
 
</strong>Michael Hingson ** 44:59
It's a. All about establishing the mindset. Yes, it is. Well, you know, you've done this work for a long time. What kind of advice would you give to people starting out to help them get the mindset and achieve what they want to do with their goals?
 
<strong>John D Marvin ** 45:19
Well, first of all, I think developing and writing a personal growth plan, and I mean writing, setting down and starting, for instance, I made a decision several years ago that I wanted to get better at communication. So that was a decision. And the side of all the things that I wanted to try to commit to developing or growing in or learning, I picked communication. Why did you want as one of it? Because I felt like it was extremely important that you never accomplish, or I didn't believe that I was going to accomplish what I wanted to in life without the ability to communicate well with others, whether that be my spouse or whether it be the people I work with the customers I serve. I wanted to be good at communicating. I wanted to become good at that. I also had a friend tell me one time said, you know, if you will read five books on any subject, you'll know more about that subject than 99% of the people. And so I decided, Okay, I'm going to find five books on communication, and I'm going to commit myself to reading those over the course of the next year. And I just, you know, went out and started trying to determine what are really good books about communication. Some of them I kind of knew, like How to Win Friends and Influence People. That was one that I knew. Okay, I'm going to put that one on the list. Now I need four more, and one of them I knew that John Maxwell had written. So I you know, everybody communicates, but few people connect, and I said, Okay, I'm going to be another one. So I just kind of put together my little library of five books, and I started so I had developed very narrow and limited, but I had developed my own personal growth plan as relates to communication. So as I would tell my grandson, or I would tell a friend, if you want to start on developing a mindset and developing personal growth, sit down and make a plan for what you're going to do. And it's interesting, because if you'll ask people, tell me about your and I do this with people who work for me, and when I'm hiring, tell me about your personal growth plan. What is your personal growth plan? And you know, most people don't even know what I'm talking about, so they start making stuff up, and it becomes real obvious that they don't have one. From my employees, I require that as a part of their job and their annual performance review, we go over their personal growth plan. I want them to become more valuable over the course of this next year, because to themselves, because if they do, then they become more valuable to the company, right? And so I would instruct somebody to sit down and start and make a plan and identify something you want to be better at and and start growing in those areas that that described as starting with communication, has grown now to seven different areas in my life, and I've got at least five, in some cases, more books in each of those areas. And so I've got a very busy personal growth plan that I I work on each year.
 
</strong>Michael Hingson ** 49:12
Do you find that, as you read books on these subjects, as you're dealing with your personal growth, that in reality, you know a lot of the stuff already, at least to a degree. But by the same token, reading what others have written tends to drive the point home a whole lot more. And I ask that from the standpoint of common sense.
 
<strong>John D Marvin ** 49:40
Well, I think so. I mean how to win, which
 
</strong>Michael Hingson ** 49:42
doesn't mean that you don't learn things from the books, but, but a lot of it is, is stuff that you Intuit
 
<strong>John D Marvin ** 49:50
Yeah, I think that you know, a great example that comes to mind is How to Win Friends And yes, people that book, if you read it, it's like, well, yeah, naturally. Of course, but if you read it and you focus, you know, if you read it with the attitude, I want to learn something from this, then you begin to internalize what you're reading. And as you internalize it, you develop more cognitive, a cognitive awareness of it. And what I find super interesting is that book is on my list every year, so I commit myself to read that book every year. So now you know, this year will be probably my 15th, 16th time reading it. What I find fascinating is, I'll read the same chapter I've read, and I'll learn something new, something new, yeah, each time. Because, much like the saying about you can't step in the same stream twice, because it's not the same stream and you're not the same person. Same goes with reading material. You can read that book a second time, and you'll get something out of it, because you're not the same person that you were the first time you read it. And as you mature in your understanding, you get more knowledge out of the reading. Yeah.
 
</strong>Michael Hingson ** 51:17
Which? Which makes perfect sense, which also says a lot about the quality of the author. But you're right. You will always, if you look for new things to learn, you'll find new things to learn absolutely, which is what makes it so cool. And I I tell people all the time, and I'm not sure they always understand it. If I'm not learning at least as much as anybody else by being involved in this podcast, then I'm not doing my job. Because I believe every episode gives me as much, if not more, of an opportunity to learn as guests or all the people who listen, which is why I think it's so much fun, because I think that learning is as fun as it gets.
 
<strong>John D Marvin ** 52:05
It is, I mean, you're absolutely right, you know, they also, there's a you never learn anything quite as well as when you have to teach it, yeah, you know. And in a way, by hosting a podcast, your your preparation for it, you're setting down, your concentration on it forces you to absorb from every interview that you do, and you can't help but walk away with being different than it was when you sat down to start it. Yeah,
 
</strong>Michael Hingson ** 52:42
one of my favorite books is a science fiction book written by Robert Heinlein. It's called the Moon is a Harsh Mistress. And I don't know whether you read my science fiction. I
 
<strong>John D Marvin ** 52:52
don't, but that sounds interesting. So
 
</strong>Michael Hingson ** 52:54
the basic premise is, it takes place in 2075 there's a hint, and it's all about the moon, which is being controlled by the lunar authority on earth. And it really parallels the American Revolution. The difference is that a computer on the moon, as they put it, wakes up and helps in doing the revolution that eventually gets Moon free from the earth, but one of the major characters is Professor Bernardo dela Paz, who is a teacher. And one of the things that the that the storyteller describes on a regular basis is how Professor dela Paz can teach on basically any subject, as long as he stays at least one lesson ahead of the people who he's teaching, which often does. So he teaches so many different things, but all he does is works to stay just a little bit ahead of the people that he's teaching, so that he can go back and teach it, and of course, as as you and I would say when he's teaching it, he also learns a whole lot more. But I think it's such a clever book.
 
<strong>John D Marvin ** 54:11
It sounds like it science fiction, but if I if that, when that strikes me that'll be one I put down to read.
 
</strong>Michael Hingson ** 54:23
I think it's the I believe it's high lines better. His best book. A lot of people talk about another one called Stranger in a Strange Land, which is about Mars and the earth. But I think that the Moon is a Harsh Mistress. Was his best book, most imaginative book, which is kind of fun, yeah, but you know, it's, it's, it's just one of those things that I've just it's always stuck with me that dela Paz did that well. So over the time, being the president and CEO of Texas State Optical, i. Uhm, how has that shaped or changed your your views on leadership? Because I'm sure you've, you've had lots to do and lots to think about. I'm sure it's had an effect on you.
 
<strong>John D Marvin ** 55:12
Yeah, I, I think the biggest impact has been it's, it's of what it's required of me in in developing my leadership abilities and deep and making those abilities effective towards an outcome. And let me try to shed on that I mentioned earlier. I'm a student of Maxwell, and Maxwell has a definition of leadership is influence, and and he said leadership is is influence. It's nothing more than that. And, and so at first I didn't know what that meant. And then, as he goes on to explain, and it makes sense, oftentimes, you will, the leadership is not a matter of title. It's not a matter of position. Leadership is influence and the ability to influence. And you can walk into a room and you will observe the group, and in one corner, maybe somebody that is obviously the focus of the attention of the others, and that person is exerting leadership influence. They may not be the may not have title, and they may not be in any position of authority over the others, but the others will follow that person, because that person has influence on them. And so I've in my understanding of that, and then trying to live that I've seen that develop in my own ability. And then I have to sit down and say, okay, if I'm going to be a leader of my team, my executives that will report to me, how am I going to provide that influence. And so you begin to break that down and try to figure out because everyone's different. I mean, I I have four people that report to me, each one of them, I will have to affect and influence those people differently. And it starts with understanding them. And so what it's done is it's helped me to really understand that principle that offered by Maxwell, and then how to incorporate that into my life, so that I feel now confident in my ability to be a leader of any group or situation I find myself in, and I've just agreed to accept a new responsibility in a trade association, and I have confidence that I can provide a strong level of leadership, not because I'm the smartest person in the room, but because I have the ability of providing influence over that organization or in that group through better understanding of others that I Have a position over, so to speak. But you know, it's like the best arenas to develop leadership is a volunteer organization, because that's the only way you're going to get anything done, is to have influence, because these people don't have to do anything that you say. And so oftentimes, if you have the authority, you misuse it, and you provide nothing in the way of leadership to a group. That happens all the time.
 
</strong>Michael Hingson ** 59:13
I think that too many, and I use the term in quotes, leaders, think that the whole idea is that they're the boss. Well, bosses are not necessarily leaders, and you're right. Leaders are not necessarily bosses. Directly. It is all about influence. And unfortunately, all too often, the people who have influence may not be the designated leader, but then the leaders or bosses get jealous of those people, which is also extremely unfortunate they don't get it.
 
<strong>John D Marvin ** 59:45
It's a it can be threatening if you're a boss and you've got people that are supposed to report to you and they're listening or being influenced by someone else who may not be. Intentionally trying to subvert the boss. It's just they, they're more effective in that and so that's threatening. And so oftentimes, given that authority, they misuse it. And
 
</strong>Michael Hingson ** 1:00:15
the good leaders, however, when they see that happening, will try to go and understand from in part, the person who's the real influencer, what it is that they need to improve on to be able to be more effective. But that happens so rarely, by comparison to the number of people who are out there.
 
<strong>John D Marvin ** 1:00:38
Yeah, it's too often politics, and I don't mean that in the government sense, but corporate politics determines positions of authority, and you end up with a bunch of very ill equipped people with an awful lot of leadership responsibilities, but lacking in any kind of real leadership skill,
 
</strong>Michael Hingson ** 1:01:02
yeah, which is something that we need to devote more time to teaching, but people also need to be willing to learn it, and that gets to be a challenge. Well, I have to tell you, this has been fun, and I know you have other things to do in the course of the day and enjoying the weather down there, so I want to let you go, but I really have enjoyed having you on and I've enjoyed all the different insights that you've brought. So I really appreciate you being here to do all of that. So maybe we'll have it again. That would be kind of fun.
 
<strong>John D Marvin ** 1:01:41
Well, my I've thoroughly enjoyed this as I mean, you make it so easy to visit. You're You're a tremendous host and good interviewer, good questions. You threw a couple at me there that I had to really stop and think about. And so anytime you'd be willing to have me back. I'd love to join you again sometime.
 
</strong>Michael Hingson ** 1:02:02
Well, I want to thank you, and I want to thank all of you for listening and watching us today. We really appreciate you being here. I'd love to hear your thoughts on today and what we've talked about. You're welcome to email me. It's easy. It's Michael, M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, I V, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is at www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, S O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, if you know anyone else who you think ought to be a guest on our podcast, love to hear from you. We're always looking for more people to chat with. And in part, my motivation is I want to learn too. But the more people who come on, the more people we get to learn about who themselves are unstoppable. So please don't hesitate to refer people to it. And you know, John, you as well. We really value that wherever you listening, give us a five star rating. We value that. We appreciate your ratings and and love them. But once again, John, I want to thank you. This has been absolutely fun, and I'm glad you came
 
<strong>John D Marvin ** 1:03:13
well. Thank you. Thank you very much.
 
</strong>Michael Hingson ** 1:03:20
you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Optical Industry Expert and Incredible Entrepreneur with John Marvin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9b4ab343-1eef-41a4-a1bf-c25b60a95c40.mp3?source=rss&amp;ext=asset.mp3" length="94168568" type="audio/mpeg" />
<itunes:episode>340</itunes:episode>
</item>
<item><title>Episode 339 – Unstoppable Narcissistic Expert and Energy Healer with Kay Hutchinson</title>
<guid isPermaLink="false">https://pinecast.com/guid/c1e0f6db-c2bf-45bf-8d0e-69bab380e2e7</guid>
<pubDate>Tue, 27 May 2025 01:00:50 -0000</pubDate>

<itunes:duration>01:08:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e1b693f1-f954-4b2f-a83e-21c19ec01185/Unstoppable_Mindset_-_Michael_Hingson__1___1_.jpg" />
<description><![CDATA[<p>I have had the honor and pleasure to have on the Unstoppable Mindset podcast many healers, thought leaders and practical intelligent people who have generously given their time and insights to all of you and me during this podcast. This episode, our guest Kay Hutchinson adds a great deal to the knowledge base we all have gained from our other guests. Kay’s childhood was interesting in that she is half Japanese and half African American. This race mixture provided Kay with many life challenges. However, her parents taught her much about life and understanding so she was able to work through the many times where people treated her in less than an equal manner. Also, Kay being the child of a military father had the opportunity to live in both the United States and Japan. She gained from this experience a great deal of knowledge and experience about life that she willingly shares with us.
 
After college Kay went into teaching. Just wait until you hear what class she first had to teach, but she persevered. Through all her life she has felt she could assist people in healing others as you will hear. After teaching for a few years, she decided to make energy healing a full-time profession.
 
Along the way she fell in love and married. Unfortunately, as she will tell us, she discovered that her husband exhibited extreme narcissistic behaviors which eventually lead to a divorce. I leave it to Kay to tell the story.
 
Kay offers some pretty great insights and lessons we all can use to center ourselves. I very much hope you like what she has to say.
 
 
 
<strong>About the Guest:</strong>
 
Imagine the exhaustion, anxiety and utter soul depletion that results when you are in a narcissistic relationship.  Then, imagine being told that you have to go through years of counseling and perhaps even take anti-depressants to begin reclaiming your identity, health, emotional and financial stability, and restore your ability to experience God’ joyousness.</p>
<p>That’s the journey that Kay Hutchinson was on in 2019 when she divorced a narcissist who dragged her through a nearly year-long court battle that almost destroyed her 15-year energy medicine practice where she specialized in helping empathic women make their sensitivities their super powers and left her with relentless shingles outbreaks and collapsed immunity.</p>
<p>Through the journey of rebuilding her health and life, she discovered  the one thing that no one was talking about in terms of the recovery from narcissistic abuse…that narcissists damage the five energy tanks that rule our physical, emotional, financial and soul health. Yet no one was showing women how to repair themselves energetically.  But,  without repairing those tanks, women suffer for years with anxiety, depression, exhaustion and a multitude of debilitating physical health challenges.</p>
<p>So, Kay created the first medical qi gong recovery program for narcissistic abuse survivors that use 5 minute energy resets to help women effortlessly re-ignite their body, mind and soul potential.</p>
<p>For example, Kay’s client Donna, whose health was devastated by the stress of a narcissistic marriage, was able to use the resets to reverse stage 5 kidney damage in only 90 days, preventing Donna from going on dialysis and empowering her to reclaim her life.
With newfound health, Donna was able to rebuild her realty business and remarry. Her pastor husband and her are now building a successful ministry helping others.
Kay is here today to share more inspirational stories like this and delve into the topic of energy vampirism –how we lose energy to toxic people and more importantly—what we can to stop the drain and become unstoppable in reclaiming our body, mind and soul potential when our energy has been decimated by a narcissist. </p>
<p><strong>Ways to connect Kay:</strong>
 
Get Your Mojo Back Podcast: <a href="https://podcasts.apple.com/us/podcast/get-your-mojo-back-quick-resets-to-help-empathic-women/id1699115489" rel="nofollow">https://podcasts.apple.com/us/podcast/get-your-mojo-back-quick-resets-to-help-empathic-women/id1699115489</a></p>
<p>Website: <a href="https://www.aikihealing.com/" rel="nofollow">https://www.aikihealing.com/</a></p>
<p>Free Healing Session: <a href="https://www.aikihealing.com/free-healing-for-narcissistic-abuse-priority-list" rel="nofollow">https://www.aikihealing.com/free-healing-for-narcissistic-abuse-priority-list</a></p>
<p>Instagram: <a href="https://www.instagram.com/aikihealingresets/" rel="nofollow">https://www.instagram.com/aikihealingresets/</a></p>
<p>Facebook: <a href="https://www.facebook.com/AikiHealingResets/" rel="nofollow">https://www.facebook.com/AikiHealingResets/</a></p>
<p>Youtube: <a href="https://www.youtube.com/@aikihealing" rel="nofollow">https://www.youtube.com/@aikihealing</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And as I've explained, the reason we word it that way is that diversity typically doesn't tend to involve disabilities, so inclusion comes first, because we don't allow people to be inclusive unless they're going to make sure that they include disabilities in the conversation, but mostly on the on the unstoppable mindset podcast, we don't deal as much with inclusion or diversity. We get to deal with the unexpected, which is anything that doesn't have to do directly with inclusion or diversity. And so today, in talking to Kay Hutchinson, we have a situation where we are going to talk about unexpected kinds of things, and that's what we're really all about. So Kay Hutchinson is our guest today. She has quite a story about, well, I'm not going to tell you all about it, other than just to say it's going to involve narcissism and it's going to involve a whole bunch of things. Kay is a podcaster. She's a coach, and she does a number of things that I think are really well worth talking about. So without further ado, Kay, welcome to unstoppable mindset.
 
<strong>Kay Hutchinson ** 02:40
Oh, Michael, every cell in my body is happy to be here today. I'm so thrilled. Oh,
 
</strong>Michael Hingson ** 02:47
good. I just want to make sure all the cells are communicating with you, and they're all saying good things they
 
<strong>Kay Hutchinson ** 02:52
are. Oh, good, absolutely.
 
</strong>Michael Hingson ** 02:56
Sell by cell. Let's, let's do a roll call and see how long that takes. But there we go. Well, I'm really glad that you are here. I'd like to start by kind of learning about the early K, growing up and all that sort of stuff. It's always fun to start that way, sort of like Lewis Carroll, you know, you start at the beginning. But anyway, tell us about the early k, if you would.
 
<strong>Kay Hutchinson ** 03:19
Oh my gosh, I'd love to and Michael, what's exciting to me about that, you know, with your show really focusing on diversity, when I look back to my childhood and I think about the various experiences that I had growing up as a biracial child in the 1960s I am half Japanese and half African American, against the backdrop of Malcolm X and at the time Martin Luther King, and all of this different flow of change was happening as I came into the world, and I was born on the island of Honolulu, Hawaii, feeling very much connected to the vibrancy of that space and those islands and that war of the power of the volcanoes, and I found myself just this really hyper sensitive young child where the world came in at me through all of my five senses, to the point where often I was very overwhelmed, but I was really blessed to have parents that understood this child's going to have a lot coming at her in the world, being what the world is at the time, and coming from different two different cultures that I was really well nourished and really was taught by parents who had embraced meditation and mindfulness as a way of really helping me calm my nervous system when I was little. So I really had this beautiful childhood of being able to bounce between different cultures, the US culture, and also living in Asia, but also coming face to face with things like racism face. Things like messages on a very large societal level that I did not belong anywhere, that I didn't fit, and so often I felt that the world outside of the safe space of my immediate family was a world that was very much overwhelming, and felt as if it was not for me, that it was not very nourishing. So very early on, I had to learn how to kind of begin regulating and begin navigating a world that wasn't necessarily set up for someone like myself. Well,
 
</strong>Michael Hingson ** 05:35
yeah, it's it's interesting when you and you certainly have an interesting combination of parents, half African American and half Japanese, definitely, two different cultures in a lot of ways, but at the same time, they both recognize the whole concept of mindfulness. They recognize the value of meditation and finding a calming center, I gather is what you're saying.
 
<strong>Kay Hutchinson ** 06:00
Absolutely, my father was one of the soldiers that right after he came into the service in the 1950s that got assigned to Japan and was in one of the first all African American military police units. It had never existed before. And so through his journey there, he actually ended up studying a lot of different forms of martial arts, as well as some of the healing arts like acupressure. So a lot of times people say, Okay, you practice Chinese energy medicine. Oh, that must have come from your mother's side of the heritage. But actually, the first exposure to healing and energy came from my dad, because he taught us martial arts, and he taught us actually some of the flows of energy on how to heal the body, because it's that idea that if you spar with a person, you're responsible for having to heal them if you injure them through the sparring. So that was like my first exposure to really learning the system of energy medicine. And then on my mom's side, it's interesting, she grew up with parents that were Buddhist and Taoist in their philosophy as well. So but at a very young age, in her late teens and early 20s, she was very curious about Christianity, and began attending churches that were of a Christian nature, and that's how she ended up meeting my father. And so this beautiful path of spirituality, learning about energy and understanding how to navigate through a world that wasn't necessarily built for me, was really at core of how we moved as a family, and I think that really formed the basis for developing a certain type of sensitivity to the nuances of differences and making those differences into superpowers. And that's really at the heart of what I do, not only as a healer, but and in my early career as a special education teacher, that really was one of the things that allowed me to recognize the value and power of children and help them to optimize their growth and
 
</strong>Michael Hingson ** 08:11
development. So where did you grow up? Where did you live? So
 
<strong>Kay Hutchinson ** 08:15
I lived in both countries. My father was Army, so we would spend some time in the US, primarily Texas, but we also lived part time in California, and then we would bounce back over, over the pond to Okinawa, Japan. So I had a lot of fond memories of both countries growing up.
 
</strong>Michael Hingson ** 08:33
That's, that's pretty cool. And it's, you know, I find that people who come on this podcast, who have had the joy of having the ability to live or having lived in different kinds of environments, do bring some very interesting perspectives on, on each of those countries and just on, on life in general. And they tend to, I think, have a overall better perspective on what life is all about, because they've seen more of it. And if they take the time to really think about life and all the things that they've seen, they come to value all of that a lot more
 
<strong>Kay Hutchinson ** 09:18
Absolutely it is that process of being able to really delve deep into the subtle uniqueness of life through different lenses. And when you travel, and when you get that opportunity to experience cultures directly, and you also have, you know, a heritage that's very rich on an ethnic level, you know, it really does allow the brain to see the world through many different facets. And I think that that really is what's needed in a world where, when we look at what's happening globally, there's rapid, rapid change. So those of us who have that experience of being able to bounce through all of these different experiences and take multiple facets. Because we end up being able to digest and are able to move through those experiences without becoming so overwhelmed, as so many people are experiencing today, with all of the quantum leap changes that are happening, changes happening so rapidly in our world.
 
</strong>Michael Hingson ** 10:16
Oh, we are, and we're we're exhibiting, of course, in this country, with a new president or a new old President, we're seeing a lot of changes, and I think history is going to, at some point, decide whether those changes or the things that that he's bringing about are good or not. And I think it's you can take a lot of different viewpoints on it. Oh, it's bad because he's doing this and he's doing that, and it's good because he's doing this and he's doing that, but I think ultimately, we're going to see, and I'm I think he's made some choices that are interesting, and we and we'll see how it all goes. But I wish that he had had more of a worldview. I think that's the one thing that I see, that he has not had as much of a true worldview as would probably be valuable,
 
<strong>Kay Hutchinson ** 11:11
absolutely, and that's, excuse me, that's really a concern in leadership, right? And how do we support when someone hasn't had that vastness, right? It then comes to us to really bring to the table the perspectives that hopefully will trickle over into influencing and supporting energetically. And here's that thing, because sometimes we can think, Oh, well, you know, the President's way up here, and what can I as an ordinary person, do to help bring more balance to that leadership. Well, I truly believe that energetically, we're all connected, so that when each of us is embracing this more multifaceted perspective, and we're not just embracing it in our brains, but actually living that, integrating that into how we move. We create a energy that ripples out, that absolutely touches every other person on the planet. And why would it not also touch, you know, people in positions of political leadership. So I believe that when we band together in that way, we do create change.
 
</strong>Michael Hingson ** 12:15
Well, I think we all are connected, and I think that is something that most people haven't recognized, and the more they don't and the more they decide they're an entity in of themselves, and there isn't that kind of interconnectionalism, the more it's going to hurt them more than anything else. But hopefully, over time, people will realize that we are all interrelated. Gandhi once said that interdependence is and ought to be as much the ideal of man, I guess, and woman, we should say. But, you know, he was, he was quoting back in the day, much as much the ideal of man as a self sufficiency. And I think that interdependence is all around us, and interdependence is something that we truly do need to recognize. And embrace, because no one really is an island into themselves,
 
<strong>Kay Hutchinson ** 13:08
and that's true, and this is where the challenge is. When we begin to start looking at energy, vampirism and narcissism, we're dealing with individuals who do not have that capacity to really embrace the fact that they are energetically and importantly connected to other people. They're disconnected from that. So how they're moving through life becomes very centered, focused on only their perspectives and their experiences. And that's where it can be really dangerous, because when we're in the midst of people that are moving like that, we may not realize that we're actually losing energy to them. And so it's really important to take a look more than ever, who is in your world? Are you surrounded by people that have an understanding of the value of connecting in with one another and truly having a fair exchange of energy. Or are you amid people that may be pulling energy from you in a one sided way because they have wounds that are preventing them from really being full in their own perspectives and in their own energy fields.
 
</strong>Michael Hingson ** 14:24
Well, and when you mentioned people who don't have the capacity, I wonder if it's true that they don't have the capacity, or they've chosen to reject it.
 
<strong>Kay Hutchinson ** 14:35
Well, I think that's the difference, right there. Michael, when they've chosen to reject it. That's not pathological in terms of the clinical definition of narcissism, that could apply to anyone that has simply made that choice. But part of the clinical definition of narcissism is it is a person who doesn't have the choice they're not capable because of early trauma in their life. During the period of time when they were attaching and beginning energetically to form bonds with other people, as well as psychologically and cognitively, disruption happened or is no longer a choice for them. They're no longer able to say, I want to be connected or not connected. There is a disruption on a trauma level that prevents them from being connected.
 
</strong>Michael Hingson ** 15:21
Is there a cure for that? Though, can people reverse that process?
 
<strong>Kay Hutchinson ** 15:26
So as far as I know, in Searching the Literature and working with colleagues, and I also have background in psychotherapy too, there is not, quote, unquote, a cure for that, but the damage is fairly deep. It's a matter of helping those individuals to manage the facets of their narcissism to minimize the damage. But are they ever disconnected from the intimacy that we have energetically with other human beings that tends to still be pervasive, even with long term therapy, psychotherapy, yeah, well,
 
</strong>Michael Hingson ** 16:03
you, I know, and we'll get to it. Have had some direct exposure and involvement with narcissism, but let's go back a little bit talking about you. Where did you go to college? I assume you did go to college.
 
<strong>Kay Hutchinson ** 16:17
Yeah, absolutely. I went to the University of Texas, at Austin, okay. And then later, for graduate school, I went to the California Institute of integral studies for counseling, psychotherapy, but also longevity Institute for all the energy medicine training. And I loved, I loved that they were the only program at the time in energy medicine, medical Qigong. They had a relationship with the head of the school. Was the head of Stanford's Integrative Medicine Department, and they were doing lots of things with looking at how energy healing impacts cancer and also how it affects the role of fertility. There was a famous Stanford IVF program, and what they were looking at was the idea that when women partook of Qigong and mindfulness techniques, they were able to successfully get pregnant at a higher level than if they did not. So it was a school that really embraced not only the science of energy, but also the spirituality of it as well. How do we develop and grow as beings that are souls in the world
 
</strong>Michael Hingson ** 17:27
and dealing with the practical application of it? Absolutely,
 
<strong>Kay Hutchinson ** 17:30
absolutely. So I often say that it was the place where shamanism met hardcore science and together, and that's kind of a little bit of what people experience, Michael, when they work with me, because I'm one of the few holistic practitioners that says, come in the door and bring me your actual medical data. I want to see the scans. I want to see your blood work data before we ever do an herbal formula, before I ever prescribe a set of medical Qigong resets. I really kind of want to see what we're looking at and what's happening with you on a quantifiable level, so that we can measure changes as we go along and process a few Sure
 
</strong>Michael Hingson ** 18:08
well. So you mentioned earlier Special Education song. What did you do after college?
 
<strong>Kay Hutchinson ** 18:14
So, in college, you know, I was studying cognitive science as well as special education. I was fascinated by how people learn, and so my career began as a special education teacher. The first assignment I had, though as a teacher, was teaching third grade math because I began working for a district mid season, and they didn't have a lot of different openings, and they said, well, Kay, we would love to have you in the school, but the special ed position will not be available till later. Would you come aboard teaching math? Now, little did anyone know, Michael, that I was actually math phobic. I was that kid that when I had to take math and calculus and things in college, had my head in my lap. Oh, I can't do this. This is just not my thing. And so to be asked to teach third grade, it was horrifying to me on one level, but then I said, you know, everything happens for a reason to start my teaching career, and the thing that I'm most fearful of could be a really good learning opportunity for me. What
 
</strong>Michael Hingson ** 19:14
did you learn from that? Oh my gosh, I learned that
 
<strong>Kay Hutchinson ** 19:17
the most important thing is creativity, because I had to say, okay, where, where am I starting? These kids were behind. They were third graders. They were behind in learning multiplication. And so I said, You know what? There's a method to teach multiplication with cubes and blocks and manipulatives that actually leads them to being able to do algebra. So I'm going to be creative and use these different tools to not only teach basic multiplication, but my goal for them is, when they leave me, they will have the basis for being able to do simple algebra problems in third grade. And the fact, Michael, that these kids, when we talk about diversity, inclusion, we. In a community where they were drive by shootings were in a community where other teachers did not believe that just because these children were children of color, that they did not have the same abilities and capabilities and potential to be able to go on to school at Harvard or Yale. It made me even more determined to say, I'm going to teach them a really higher level skill that everybody else will say is beyond their developmental level to prove that these children are just as capable as anybody else. Yeah,
 
</strong>Michael Hingson ** 20:31
and, and the reality is, they are. They have the capability, and it is something that just has to be encouraged. I know that when I was doing my student teaching. I was getting a master's degree in physics, so I did a little bit with math now and then, needless to say, and I was in the class one day, I was teaching eighth graders. I'm sorry, I was actually teaching high school freshman, but there was an eighth grader in the class, and he asked a question. It wasn't, I don't even remember what the question was, but it wasn't a hard question. But for some reason, I blanked out and didn't know what the answer was. But what I said to him was, I don't know the answer. I should, but I don't. I'm going to look it up and I'll come back tomorrow and tell you what the answer is. Is that okay? And he said, Yeah. When the class was over, my master teacher, who was the football coach, also came up, and he said, that was the most wonderful thing you could do. He said, kids will always know it if you're blowing smoke, if you're honest with them, and if you tell them the truth, you're going to gain a lot more respect. He said, That was the best thing that you could have possibly done with Marty's question. Well, the next day, I came back in with the answer. I went and looked it up, and it was as easy as it should have been, and I should have known. But I came in and I and when the class was all seated, I said, All right, Marty, I got the answer, and he said, so do i Mr. Hinkson? I said, well, then come up here and write it on the board. One of the things that I did not being a good writer, being blind. I just have never learned to have that great of handwriting. I would always have a student write on the board. And everyone competed for that job every day. So that day Marty got to do the job, Kenny came up and described it and said the answer. And I said, that's the same answer I got. And does everybody understand it? But it was so great to be able to interact with him. And it all started with being honest. And I think that's one of the best life lessons I ever learned, not only from being a student teacher, but just in general, that people know it when you're not being dishonest, they can sense it, whether they can articulate it, whether they know it consciously, they'll at least know it subconsciously. If you're not being honest and direct with them, and so it's important if you're going to truly earn trust, to have an honest relationship and and as I, as I put it, don't blow smoke at people.
 
<strong>Kay Hutchinson ** 23:12
That's so true. I mean authenticity as an energy is so very transformative, you know. And I love your story, Michael, because it reminds me too. When I was teaching, you know, I too, was honest with my kids. I just said, you guys feel scared of these problems that we have on our page. Your teacher was scared this morning and had her head in her lap crying like, how am I going to teach this to you? All you know, when they when we can be human with each other. When we are able to really just say what is real and in our hearts, it completely transforms the journey, because suddenly we recognize that we're all in the same space, and then we can lock arms to really move through it together. But if the energy is not even, there's not a fairness there, and part of the fairness is transparency, then it creates a completely different flow. It isn't necessarily transformative, and it can create obstacles and blocks versus being that wonderful thing where your student got to bloom, you got to bloom, and I'm sure the entire class benefited from the authenticity of both of you bouncing off of each other saying, this is the problem that I found, and this is Mike says, here's how I solved it. And together, you guys were able to really get that information across, I'm sure, in a way, that got everybody inspired to think about, how can they come about solving the problems too
 
</strong>Michael Hingson ** 24:35
well, something like 15 years later, we were at the Orange County Fair in July, and this guy with a deep voice comes up to me and he says, Hey, Mr. Hinkson, do you know recognize my voice? Well, there was no way. He says, I'm Marty, the guy from your algebra class 15 years later. And you know it was, it was really cool, yeah, and it was, it was so. To have that opportunity to, you know, to talk with him again. And, you know, we both, of course, had that, that same memory. But it's, it is so true in general, that honesty and connectionalism are so important, it's all about building trust. In my new book, live like a guide dog. We talk a lot about trust as one of the things that you can use to help learn to control fear, and specifically I talk about in the book lessons I've learned from all of my dogs, my guide dogs, and so on. And one of the lessons that we talk about is that dogs may very well, love unconditionally, but they don't trust unconditionally, and you do still have to earn their trust. They may love you, but they won't necessarily trust you until they get to know you. And so with every guide dog, I have to start all over and develop a new relationship and learn their quirks. But the reality is they're learning mind quirks as well, and what we do is we figure out how to interact and work together, and when we are both open to trust, and that's the other part of it, I have to be as much open to trust as the dog, because the way a previous guide dog worked and the things that a previous guide dog did don't necessarily apply with a new dog, and so it's important to really be open to developing that trusting relationship, but it takes a while to develop, but when the relationship develops, it is second to none, and and I wish it were more true with people, but we're always worried about so many things, and we think about what's this person's hidden agenda? We tend not to be open to trust. And the reality is, we can be just as much open to trust as we ever would need to be. That doesn't mean that we're always going to trust, because the other person has to earn our trust too, but we can be open to it absolutely.
 
<strong>Kay Hutchinson ** 27:01
And you know, animals are such an amazing teacher to that process of developing trust. I love what you said that they love unconditionally, but that not necessarily trust unconditionally. To me that is such balance, because I often notice in my work, there's a tendency, especially with empathic women, to over trust, to trust too soon, to not require that others earn that trust. And so I think it's really an important piece to find that balance in being able and being open to trust, but not rushing the process to the point where we lose our boundaries in that and when you interact with animals, you really learn how to do that. Well,
 
</strong>Michael Hingson ** 27:47
why do you think so many women are too eager to trust and do trust too quickly?
 
<strong>Kay Hutchinson ** 27:55
I think in the population of women that I work with in my groups, that they refer to themselves often as women empaths or empathic women. I think some of that can come from the over care taking syndrome that some of them may be exhibiting as a way of working through old wounds, that idea that it's my job to kind of just be this wide open radar and take care of others and be open, and they don't understand that it is absolutely part of self care to regulate that openness, to have a filter and to be able to give that piece of time to really see who people are, because narcissists oftentimes are wearing a facade. May not necessarily see who they are in the early stages of an engagement. So by being open, but still having boundaries, which kind of when your boundaries are respected over time, I think that's where trust really blooms. And by taking that time, then we are able to really make sure that we're in relationship with people where there is a fair exchange of trust, because that's part of the fair energy exchange, as I often say, is trust has to go both ways, and in a narcissistic relationship, it's usually just one way. It's the person you know who's non narcissistic, trusting fully and the narcissist withholding trust. Yeah,
 
</strong>Michael Hingson ** 29:17
and you think that men are much more not open to the whole concept of trust, than than women? Not
 
<strong>Kay Hutchinson ** 29:29
at all. I think men are beautiful in their heart spaces, just as open too. So I see men in paths exactly in that same space as well, men that are natural givers who want to connect. They can often also get in that space of trusting too soon. So when my practicing encompassed working with both men and women, that would be something that I would often kind of give guidance to in the dating process of Give it time. And allow somebody to earn that beautiful jewel of trust that is your heart, and allow yourself to also be discovered by the other person as someone who's trustworthy. Give it the space, because I've had beautiful men that were clients that absolutely got their hearts trampled, and also got their energy siphoned by energy vampires, just because they jumped in, just so wholeheartedly, so soon, so having that balance being aware of the pacing of a relationship, and then again, going back to animals, because that was part of the thing that I did. Michael straight out of energy school, I worked with animals first and human second. And I think that dance that we do with animals is really can be a framework or a model for how to move with humans too, because animals don't rush it. You know, they're going to take their time and trusting you. They're going to check you out and notice what your Kirks are and notice how you respond to them. It's not something to give right away. And so when you do earn the trust of an animal, whether it's a cat or dog or in my case, I also worked with wild animals, it is really such a treasure, and it's cherished when it happens.
 
</strong>Michael Hingson ** 31:15
Yeah, but then even wild animals are open to trust there. There are a lot of other things that you have to work through, but still, the the the opportunity to develop a trusting relationship is certainly there. Now I think that cats are more cautious than dogs about a lot of things, but they're but they're open to trust. I know that that stitch my cat does trust me, but she is much more cautious and tends to react to noises and other things a lot more than Alamo the guide dog does. So they're there. There are issues, but there's a lot of love there, and there is a lot of trust, and that is as it should be. But again, I've had to earn that trust, which is the real important part about it. Yeah, that's definitely
 
<strong>Kay Hutchinson ** 32:07
and, you know, you speak about, like, the differences of dogs and cats too. There's a difference in the neurological sensitivity, of course, with dogs too, it depends on the breed. You know, like, for example, chihuahuas can be very neurologically sensitive, so they react to many things, versus, say, like Labradors or other larger breeds of dogs, shepherds and so forth, they tend to have a more steady neurological response to the world. So they make wonderful emotional support and other helper roles in our lives. But cats, they tend to, across the board, be pretty high strung neurologically, which means that's why they would be a little bit more skittish about why
 
</strong>Michael Hingson ** 32:47
they're cats. Yeah, absolutely, it works. Well, how long? How long did you teach?
 
<strong>Kay Hutchinson ** 32:55
Well, I taught in public school. I think it was three years. I'm still a teacher. I never I just left the forum from a public school into I became a writer for textbook publishers. So I created Teacher Guides. There was a lot of teaching in that. And then I also ran the only medical Qigong professional certification certification program that is a one on one apprenticeship program, and I ran that program up until the pandemic, from 2008 or nine until the pandemic, before I slowly shifted into just this really super niche of working with women on the journey of recovering from narcissistic abuse, and really putting my full energy into that, I still get calls for people who want to certify with me, and so I'm I'm still thinking about reopening the school, but it's been such a pleasure going down this road and journey of developing virtual journeys for women online and watching them bloom and seeing the transformation. So I always say that I'm ever the teacher. I never really left the profession. Everything that I do involves education and really helping people to optimize the way they learn as souls and as whole beings in the world
 
</strong>Michael Hingson ** 34:17
well, and I think in reality, and I wish more people understood it. But I think we're all teachers, and I know one of the things that I learned when I first was put in a position where I had to start selling professionally, I took a Dale Carnegie sales course, and one of the things that they talked about in that course was sales people. The best sales people are counselors, they guide, they teach, because you'll get a better understanding of your prospects and your customers, but that's what you really should be doing. And again, there's a whole level of honesty that goes with that. But the reality is, I think that all of us teach. I know a lot of. Blind People say I don't I'm blind. I am the way I am. I don't want to be a teacher. I don't want to have to educate people. Well, the reality is, we all do that in one way or another. We're all teaching someone, or bunches of someone's from time to time. And the reality is, teaching is so fun,
 
<strong>Kay Hutchinson ** 35:21
it is, and I love that you said that, because we're always teaching people how to engage ourselves just on that level alone, or engage with ourselves. Yes, absolutely. And when we know that and we bring joyousness to the process, right, it can be so transformative, because when we're enjoying that process, we're going to go into those uncomfortable areas, right that may be challenging or difficult, and often engaging with other people, you come up with new facets and perspectives that you otherwise would not have. So I, I love, I love the dance of learning and also in sharing too.
 
</strong>Michael Hingson ** 36:06
My wife was a teacher for 10 years, and always loved it when she she did do special ed and so on. She was in a wheelchair her whole life, so she was sort of bent that way, but she loved teaching third grade. She thought that third grade was the best, because when you start to get older than that, kids get more set in their ways, and when they're younger than that, they're they're just not there. Yet. She loved third grade, so I'm glad you started with third grade math.
 
<strong>Kay Hutchinson ** 36:35
Third grade was really sweet. I went from there to early childhood so, and then later I was tutoring at the university level, I had an opportunity to work as a tutor to actually doctoral foreign students who needed help with writing skills and things like that. So I really have enjoyed that full spectrum, just as I enjoy working with clients that come from vast differences in their backgrounds, and taking the journey into to learning more about holistic ways and moving so a lot of fun. Oh,
 
</strong>Michael Hingson ** 37:09
it is, you know, and I think life in general is a lot of fun if we would just approach things the right way and not let everything upset us, we we have a much better life in our own world,
 
<strong>Kay Hutchinson ** 37:21
definitely, absolutely. Well, you,
 
</strong>Michael Hingson ** 37:25
you've talked a lot about this whole idea of narcissism and so on, and I know you've had involvement in your life with that. You want to talk about some of that and tell us how you really got into really doing a lot with it, and what motivates you and so on. Or how much of that do you want to talk about? Oh,
 
<strong>Kay Hutchinson ** 37:42
definitely. Well, you know, I would have to go all the way back to, you know, experiences with racism that I experienced as a narcissism. I'm not saying that every person who has racist thoughts or beliefs or or patterns are narcissists, but many narcissists are racist, and so I think the early exposure to what I would call someone that is an energy vampire bent on manipulating or creating a flow that isn't a fair exchange of energy happened to me at a very young age. So I gained a lot of insight into how do you move through that? So it made sense that when I was beginning my career as an energy healer, as a practitioner, and I started noticing the different physical and emotional issues people would come in the door with, they'd come in with, say, like autoimmune issues, thyroid issues, cancer and different things like that. But when we began to really look at the root of all of those conditions, we began to realize that there was a pattern of having been in some sort of prolonged engagement with another person, where there was not a fair energy exchange. And that's when I began to realize, oh, all of my clients have had experiences with narcissism and of having had their energy siphoned in a way that was not beneficial for the entire body, mind and soul, and so in creating these resets for clients for nearly, I think it was about 15 years I was into that career. I never realized, because I'd never encountered it directly in a personal relationship. What it was like to be in a relationship with a covert narcissist, and I fell in love with a person who was very, very clever as far as really hiding those aspects of his personality. And I've come to understand that the reason that I walked that journey was so that I could have first hand lived experience. I knew what overt narcissism was about, but I had never really experienced the covert variety that hidden, that more subtle type. And by being in this marriage and relationship with a person that was exactly that, it gave me a lot of insight. To the subtle ways that we lose energy to people, and what the impact is on that physical level. For me, it left my immunity completely tanked, and I was having reoccurring shingles all over my face. I was having high anxiety, which was not a part of my emotional walk. Previously, I was also very fatigued. I had resolved many years prior to that severe fibromyalgia, and suddenly that came out of remission, and I was in constant pain every day. So you know, in seeing how dramatically my own health changed, it also changed the way that I was showing up on a business level, how available I was on an energy level, to really serve clients. And it also showed up in terms of my spiritual path, where I slowly began to get disconnected from source and not rely on that as my critical way of moving through life, where previously I have so it was a just a journey of really, truly recognizing what it feels like across every level imaginable to get decimated by the person that You love because they are wounded and are narcissistic.
 
</strong>Michael Hingson ** 41:22
What finally happened that made you realize what was occurring and caused you to decide to deal with the whole issue.
 
<strong>Kay Hutchinson ** 41:31
Well, you know, it wasn't just one thing Michael, because if he was a subtle narcissist, my understandings of what was happening came about gradually. But the thing that really stood out in my mind, that made me say, You know what, I absolutely need to get out of this relationship was when I went to caretake an aunt that had stage five stomach cancer, and I had previously was in the role of caretaking his mom, when she had metastatic blood level cancer. It was a form of leukemia, and also his aunt, who had a form of bone cancer. So when his family members were ill, I was there. I dropped everything, not only just as a healer, but as a family member, as someone who loved these Dear ladies, was by their sides and really helped them to transition. But when it came time for me to be at the side of my relative, my husband was completely lacking in empathy, and I'd spend the entire day with her, just helping her to quell nausea, get more comfortable, feel more peaceful. I completely had not eaten the whole day because my whole attention was on her and also on my father. Her brother, wanted to make sure that my dad was okay in being with her, because he was also approaching soon the final days of his life. He had a lot of weakness going on and things. And I returned home, and I was just exhausted, and I said, Honey, let's go out for dinner, and let's go out and do something kind of fun, because that's what I am, and I give a lot on that heavy level, I like to shift over to something light. And I was met with, I don't want to go anywhere. Why do you always want to go out to dinner, and he just started kind of yelling at me, and I realized, oh, wow, just even on a pure nourishment level, I need food because I haven't eaten all day. This is somehow becoming a challenge. And I ended up going out to dinner by myself at a time when I was really super vulnerable about ready to lose my last living aunt in the States, and thinking, what am I doing in a relationship where merely asking to be fed, not even emotionally, is a challenge? And I said, Ah, he can't even literally feed me. And I knew there was no fixing that. Even though we had gone through counseling, it's like, no, no, this is just not going to continue. I have to leave, right? So that was a critical moment in my life of just and that's what I would say to everybody in the audience. Ask yourself, are you being felt fed well? Are you being well nourished by the person that you're in that relationship with? Because narcissists are not capable of nourishing
 
</strong>Michael Hingson ** 44:29
you. Yeah. So what happened? I mean, you made you, you realize what was occurring. What did you do? So
 
<strong>Kay Hutchinson ** 44:35
at that point, we had been in counseling, so I got on the phone with our counselor, and I said, I really need your safe space the next time we come in, because I need to have a conversation about divorcing, and I really need to make sure that I'm moving through this safely and with the proper support around me. And that's really, really important, because if your audience. Are in relationships with narcissists who have never been abusive, they need to understand that there's a high likelihood of them becoming physically abusive when they decide to leave. Mm, hmm. And so it's really important to make sure that that conversation is happening in a safe space and that there's enough support around to keep violence from escalating, even if you've never seen that person in that more physically abusive space, it needs to be considered.
 
</strong>Michael Hingson ** 45:33
So you, you talk to your counselor about that, and then you, you, I assume, had a session where you, you, you dealt with some of those issues, absolutely,
 
<strong>Kay Hutchinson ** 45:44
with the safety of of the counselor there, we were able to map out a strategy. But Silly me, Michael, I thought, well, you know, we have an agreement that we need to go our separate ways. We're two adults. We can do this peacefully. It's not complicated. We lived in the state of Texas. It's not hard to do. And so we said we'll just go to a mediator, and everything will be fine. They'll do up the paperwork, legally, we'll sign we'll go our different ways. Wish each other well, take what we each learn from this and move on with our lives. So it seemed a simple thing, but at the very last moment when we were scheduled to see the mediator, mediator attorney gets a call from a lawyer that I didn't know he even had saying, oh my, my client can't come into this mediation without me being present, because he's represented. And it was a bulldog attorney that was known for just rolling over the other person. And I went, ah, and so I got dragged to nearly a year and a half legal battle that really didn't need to be there, but I was very blessed in connecting with an attorney who specialized in helping people divorce from narcissist, and she was able to say to me, Kay, I know you have important healing to do for yourself, but also for the clients that you serve, let me take this over and you go, do you, and I'll just ting you whenever you need to sign something. And she just completely took it over for me so that I could move on with my life and decide, you know, what did I want to create in the new phase of my life? But not everybody has that ability to kind of really lock arms with attorneys that are highly skilled in dealing with narcissists, because the narcissist will weaponize the legal system if they're allowed to do that, and it can drive up costs. It can be exhausting on many different levels. So it's really important, if you can't afford to have an attorney that has that experience, there are many blogs and many places where you can connect to get that support, even if you're working with an attorney who is less experienced, right? Yeah,
 
</strong>Michael Hingson ** 47:55
but eventually you you were able to to deal with it, and I'm sure that it was incredibly traumatic. How long ago did all this occur?
 
<strong>Kay Hutchinson ** 48:06
Oh, this was occurring. 2018 2019 Okay,
 
</strong>Michael Hingson ** 48:10
so it's not been all that been six years. Yeah, six years,
 
<strong>Kay Hutchinson ** 48:15
absolutely. And you know, I often say that when you're going through an experience, after having been around someone that second guessed your reality, that we will tend to second guess our own reality too. And so one of the things I think that really helped me on a mindset level, was continuing to ask myself, well, what do I really feel? What do I really think? Exactly
 
</strong>Michael Hingson ** 48:40
right, exactly right. Yeah,
 
<strong>Kay Hutchinson ** 48:43
and reconnecting with that because I had been separated or disconnected from things that were really vital and important to me, because he had said that they were not important, or perhaps I was overreacting or being too sensitive that I began to discount those things within myself. So it's really this journey of really allowing myself to truly come back into valuing all of the things that were really important to me
 
</strong>Michael Hingson ** 49:10
to you. Yes, what you know narcissism is an interesting subject. What is maybe one thing that so not Well, let me go back. Narcissism certainly deals a lot with emotional issues, and there can be physical issues and so on. But what's maybe the one thing that you've seen in your work that most people wouldn't associate with a narcissistic person or narcissistic behavior,
 
<strong>Kay Hutchinson ** 49:41
I think the one thing that people don't really put enough of a spotlight on is that they are energy vampires. They create an energetic disruption across the five areas of ourselves that are absolutely critical for our physical health. For. For our emotional stability and our soul growth. So we're talking body, mind and soul disruption. You know, often times the talk is on the psychological or the emotional disruptions, or if there's a physical abuse component, it might be on that level. But it's really very rare that we are really associating that idea of energy, vampirism, of energy, of being a predator on an energetic level, with narcissists and so that is really core. Because until we start to heal the energetic damage that has occurred, we end up staying in a state of struggling for years with emotions that may be all over the place. I see felt it in myself. I see it in my clients, anxiety, depression, that feeling of being on an emotion, emotional roller coaster, and then all of the physical health issues that go along with it, whether someone experienced physical abuse or not, and then that soul disconnect. You know, energetically, we have to have, I often say, Energy Tanks. We need to have all five of our energy tanks full in order to have a relationship with source that is evolving that allows us to transform and elevate ourselves on that spiritual level. And so if we're damaged across our five Energy Tanks, we will find it difficult to really connect in with the power that is higher than ourselves. Tell me a little more
 
</strong>Michael Hingson ** 51:27
about this concept of the five Energy Tanks, if you would. Absolutely
 
<strong>Kay Hutchinson ** 51:31
that's my own wording, but really it's the language of Chinese energy medicine that's over 2000 years old, built on the idea of the five elements, whether you're an acupuncturist, an acupressurist, whether you are a martial artist, everything flows along the five elements, in terms of Chinese energy, medicine and the five elements are a system that helps to explain the relationship between our emotions, the different states of our emotions, our physical selves, and the way that we grow in souls. So I often say, you know that there's five tanks. John Gray made that comparison back I think it was in the 80s when he wrote about the different tanks that people need to have filled in their lives, like relationship tanks and the self care tank and all of these different things. It's kind of similar to that idea, but each one of these areas has a very critical role in our development. So like, say, the water element, this is essence, and then DNA level. So often times when we've been in traumatic situations, we may start to see some DNA level disruptions, and often that will appear as cellular abnormalities. Cancer would be a very good example of that, that when we're under immense stress, on a trauma level, the water element, which rules our DNA, on an element level becomes disrupted. So I see that a lot in my practice, where women have metastatic breast cancer and other forms of cancer as a result of the long term chronic stress of being in a narcissistic relationship, or their nervous systems, like my nervous system was completely damaged and I was hyper vigilant all the time. Had insomnia, had difficulty processing information. My natural dyslexia and learning disabilities that I came into the world with became exacerbated when I was in that narcissistic relationship. That's the wood energy tank that rules our nervous systems. So there's a take for each aspect of ourselves that gets impacted by the experience of being in a relationship where the energy exchange is not mutual and fair.
 
</strong>Michael Hingson ** 53:50
When you're talking about this whole concept of energy vampires and and the whole issue of having to face or deal with a narcissist. One of the things that seems to me happens is that your ability to have creative thinking and to be creative in your thinking goes down, and the result is that you, you you're again, you're you're sucked into something that you really shouldn't be sucked into, but you've lost some of the clearer thinking that you would normally have. How do you deal with that, and how do you get that back absolutely
 
<strong>Kay Hutchinson ** 54:34
but when we start to look again at the elements and how that shows up for creativity, our metal element has to do with our ability to feel safe and shielded. We can't be creative and stretch into areas that are unknown if we're not feeling safe. So beginning to do resets, where we begin to visualize the shielding around ourselves being restored, can be very helpful to begin to settle that. Sense of, oh, I'm not safe. And so there's specific breath work and energy resets that we do to really help to get that foundation of safety before we even begin to restore other aspects that affect creativity. The next thing that we have to do, Michael is really, once we're feeling safe, we need to be able to center ourselves, because if our thoughts are scattered all over the place, our energy is all over the place, it's hard to get centered, to bring the focus that is also a part of being creative. So the earth element is what allows us to begin to ground and calm ourselves, begin to focus and collect all of these different thoughts that we may be having and feeling so that we can harness them in a creative way to go forward. Similarly, we have to calm our nervous system so that our brains are able to create the rhythms on a brain wave frequency level that is conducive to creativity again, if our brain waves, if we were to look at an EEG right before hitting a moment of creativity, there might be a lot of bouncing activity going on, and it's only when that activity begins to settle and calm that we then are able to implement and bring forth something that is creative. So being able to regulate that becomes very important, as well as getting into the space of reconnecting with a fire element, which is joy. Because I often say creativity is just the expression of joy, right when we are in that joyous state, it's amazing how many different ways our brains can move to come up with something that is unusual, innovative out of the box. And so the restoration of the fire element, take passion, joy, all of that feeds in to the creative cycle. And then last on that water element, that essence level, right? Creativity comes from a deep well that we have as humans. When we're able to tap into that, we not only tap into a level of creativity that is not only unique to us as individuals, but we tap into the collective of the human creativity and consciousness, and so that allows us to ignite what we're doing in many creative ways. And this is why, as women heal these areas. Michael, they go out and do incredible things. They're able to go out and start new businesses. They start new careers at the age of 50 in their passion areas that they never thought that they would have done. They're able to take trips and go and pursue things that once they were fearful of, but now they are excited to open up themselves, up to trying new things in new ways. And so, you know, the restoration of creativity is very much a part of core of recovering from narcissistic abuse, because that's the one area that most people don't think about too going back to your earlier question, that truly gets impacted when we go through a narcissistic relationship, yeah,
 
</strong>Michael Hingson ** 58:13
well, you have obviously been through a whole lot. What allowed you, or how were you able to keep I guess, what we would call an unstoppable mindset, through all of the things that that you went through, what, what drove you, if you will, to be able to succeed. I
 
<strong>Kay Hutchinson ** 58:33
think it's exactly what we've been talking about, having the practices that allowed me to refuel those five takes allow the highest level of energy to kind of flow through my brain, to keep that mindset in that positive area, to keep me motivated and passionate when you're working energetically, to restore yourself the mind comes along. It's not the thing you know. A lot of people say, Well, you got to change your mindset first, and I believe there's value in that. But guess what? When you change your energy first, there is no possibility of the mind flowing into negative spaces to hold you back, because your energy is creating this vibration that then fuels the thoughts that keeps you moving, and that's really the life that I've led. And when I find in moments that I may be falling into a place that is challenged on that mental thought level, I do my energetic practices, and boom, immediately, there's a shift from either a sad state to a state of feeling resilient, from a fearful state to being brave and courageous, to say, Hey, I just jump into this deep end of the pool because that's what I'm afraid of, and that's what I need to do, and trusting going back to trust that there's going to be tremendous growth and benefit. So. The more it's not that hard,
 
</strong>Michael Hingson ** 1:00:01
no. But the other part of it is, the more of that that you do, the more you do the introspection, the more you analyze yourself, you think about what we're talking about here, the more that you actually go through the process, in a sense, the more you do, the easier it becomes, or the more efficient you are at doing it. And the result of that is that you become better at it, and so you're able to gain that control. It's it. The whole issue of resilience is is something to practice, but, but it is something that you have to work at I made a video recently where I talked about emergency preparedness, and I said most all of us don't prepare for emergencies, because what we don't do is we don't prepare our minds. Oh, we can create a plan so that there's a fire, we can grab a go bag or whatever. But how do we really prepare our minds? And that is something that we need to do a lot more of than we do today.
 
<strong>Kay Hutchinson ** 1:01:03
Absolutely. And the idea, Michael, that it doesn't take like long stretches of meditation, people have that myth in their minds to prepare yourself and be mindful when there are circumstances unfolding that maybe crisis by taking bite sized moments, I teach five minute resets to reset the brain and reset the mind, and you do enough of those over time, then when crisis hits, you have a whole well of cultivation to draw from and that that really ends up carrying you through whatever that crisis is. And I love that it's not enough just to prepare our minds cognitively for things, we must prepare ourselves from that deeper space energetically, so that when we're in the middle of things, we're not pulled so far off of our center that we forget that beautiful plan that we made,
 
</strong>Michael Hingson ** 1:01:57
right, exactly right. And the reality is, it all does work together. Well, what's the one thing? Maybe that would surprise people if they knew it about you? Oh, gosh, how's that for a good question.
 
<strong>Kay Hutchinson ** 1:02:14
I think the one thing that that most people don't realize about me is that I am a martial artist, because most people think of me as just that healer that brings that comfort in and that level of soothing that I'm known for, and most people don't realize that there's a really strong warrior inside of K and I think we need to be able to embrace the warrior within ourselves and marry that to our peaceful, meditative selves. That the joining of both of them, I think, is really what makes me one of the strongest beings on this planet,
 
</strong>Michael Hingson ** 1:02:55
and that is as good as it gets. So have you written any books? So
 
<strong>Kay Hutchinson ** 1:03:02
my book, the five elements healing, a practical guide for reclaiming your essential power, is currently being reworked. So you will not find it on Amazon at this time, but watch for it in a few months, because we're completely redoing that. And then also, I've contributed to redesign your nine to five advice and strategies from 50 of the world's most ambitious business owners and entrepreneurs. It was compiled by Bridget McGowan, and that one you can find on Amazon, and I was so blessed to create the chapter on how to create a soul based business, one that really allows you to develop what Michael and I are talking about, the unstoppable mindset as a critical way of moving through what you put out into the world. As a business owner,
 
</strong>Michael Hingson ** 1:03:51
well, I definitely want to hear about the new book when it nor the reworked book when it comes out. So you have to let us know. Oh, absolutely. How do people reach out and get in touch with you, if they'd like to to learn from you, use your services and so on. How does that work?
 
<strong>Kay Hutchinson ** 1:04:07
Absolutely on your show notes, people can get in touch with me through the website that's listed in the link, and they can find out about the latest healing journeys, which I'm so excited Michael, because we have a live, free healing session coming up on February the ninth, at noon, Central Standard Time. I do these regularly to allow people that opportunity to begin to experience healing, the five Energy Tanks that narcissist destroying through a soothing distance healing to see if they are ready to take other journeys with me. So that's probably the best way, is to visit the website. And I know it's right here
 
</strong>Michael Hingson ** 1:04:48
on your show. It is in the notes, but go ahead and say the website, if you would absolutely
 
<strong>Kay Hutchinson ** 1:04:52
and the website is a, I K I <a href="http://healing.com" rel="nofollow">healing.com</a> Easy to remember, A, I K I <a href="http://healing.com" rel="nofollow">healing.com</a>
 
</strong>Michael Hingson ** 1:05:00
Um, there you go. Well, I want to thank you for being here and giving us lots of insights. This is been fun. And my guide dog, Alamo over here, actually has been awake, so he's been absorbing. I love that, Michael, but, but seriously, I want to thank you for being here. This has been fun. A, i, k, I, <a href="http://healing.com" rel="nofollow">healing.com</a>. So go to it, and I am sure that there are insights and and good thoughts that that Kay can guide you with. So I hope that you will all visit her site and so on. I want to thank you for being here with us, Kay, but also all of you, I want to thank you for being here. I hope that you have found this rewarding and worthwhile I have, and I want to thank you for for being with us. Love to hear your thoughts. Please feel free to email me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, i, b, <a href="http://e.com" rel="nofollow">e.com</a>, love to hear what you think and your thoughts about it. If you have any guests for our podcast, I would really appreciate it. If you have any thoughts of people who ought to be on that, you let us know. Same email address works. You can also give us, if you would, wherever you're listening, a five star rating on the podcast. We really appreciate your ratings and your thoughts, and you can visit our podcast page at Michael hingson, M, I C, H, A, E, L, H, I N, G, s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so one way or another, hope to hear from you and that you'll stay in touch with us. And Kay, one more time I want to thank you for being here. This has been absolutely wonderful.
 
1:06:46
Thank you, Michael. Hugs, hugs, hugs.
 
**Michael Hingson ** 1:06:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Narcissistic Expert and Energy Healer with Kay Hutchinson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c1e0f6db-c2bf-45bf-8d0e-69bab380e2e7:fe3e8606-06ba-49c8-a7a4-4387a3d88c0a.mp3?source=rss&amp;ext=asset.mp3" length="25575657" type="audio/mpeg" />
<itunes:episode>339</itunes:episode>
</item>
<item><title>Episode 338 – Unstoppable Boardmember, Founder and CEO of the Swiss Future Institute and Entrepreneur with Katrin J. Yuan</title>
<guid isPermaLink="false">https://pinecast.com/guid/7a2c99b3-4790-49c6-b1dd-5bd1158d9cce</guid>
<pubDate>Fri, 23 May 2025 01:00:35 -0000</pubDate>

<itunes:duration>01:04:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5331a6ca-03fd-40df-adb9-5f3460f54681/UM338-Katrin_J._Yuan-Coverart.jpg" />
<description><![CDATA[<p>I have had the pleasure of conversing with many people on Unstoppable Mindset who clearly are unstoppable by any standard. However, few measure up to the standard set by our guest this time, Katrin J. Yuan. Katrin grew up in Switzerland where, at an early age, she developed a deep curiosity for technology and, in fact, life in general. Katrin has a<strong> </strong>Masters degree in Business Administration and studies in IT and finance.
 
As you will see by reading her biography, Katrin speaks six languages. She also has accomplished many feats in the business world including being the founder and CEO of the Swiss Future Institute.
 
Our conversation ranges far and wide with many insights from Katrin about how we all should live life and learn to be better than we are. For example, I asked her questions such as “what is the worst piece of advice you ever have received?”. Answer, “stay as you are, don’t grow”. There are several more such questions we discuss. I think you will find our conversation satisfying and well worth your time.
 
As a final note, this episode is being released around the same time Katrin’s latest book is being published. I am anxious to hear what you think about our conversation and Katrin’s new book.
 
 
 
<strong>About the Guest:</strong>
 
<strong>Katrin J. Yuan
Boardmember | CEO Swiss Future Institute</strong> <strong>| Chair AI Future Council</strong>
Katrin J. Yuan is an award-winning executive with a background in technology and transformation. With a Master of Business Administration and studies in IT and finance, Katrin is fluent in six languages. She is a six-time Board Member, Chair of the AI Future Council, lectures at three universities, and serves as a Jury Member for ETH and Digital Shapers. With a background of leading eight divisions in the top management, Katrin is an influential executive, investor, speaker and a &quot;Young Global Leader&quot; at the St. Gallen Symposium. Her expertise extends to AI, future megatrends, enforcing AI and a diverse data-driven approach. </p>
<p><strong>Ways to connect Katrin:</strong>
 
Swiss Future Institute <a href="https://www.linkedin.com/company/swiss-future-institute" rel="nofollow">https://www.linkedin.com/company/swiss-future-institute</a>
LinkedIn <a href="https://www.linkedin.com/in/katrin-j-yuan/" rel="nofollow">https://www.linkedin.com/in/katrin-j-yuan/</a>
Instagram <a href="https://www.instagram.com/katrinjyuan/" rel="nofollow">https://www.instagram.com/katrinjyuan/</a>
Youtube <a href="https://www.youtube.com/@katrinjyuan" rel="nofollow">https://www.youtube.com/@katrinjyuan</a>
 
Speaker Topics: AI Future Tech Trends | Boards | NextGen
Languages: EN | DE | FR | Mandarin | Shanghainese | Turkish | Latinum
Menu card overview <a href="https://www.futureinstitute.ch/" rel="nofollow">https://www.futureinstitute.ch</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 00:15
Hi. I'm Michael Hinkson, Chief vision Officer for accessibe and the author of the number one New York Times best selling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast. As we explore our own blinding fears of inclusion, unacceptance and our resistance to change, we will discover the idea that no matter the situation or the people we encounter, our own fears and prejudices often are our strongest barriers to moving forward. The Unstoppable mindset podcast is sponsored by accessibe. THAT'S A, C, C, E, S, S, I, capital, B, E, visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities and to help make the internet fully inclusive by the year 2025 glad you dropped by. We're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:20
Well, hi everyone. Welcome to another edition of unstoppable mindset. Our podcast has been doing really well. We've been having a lot of fun with it ever since August of 2021 and I really thank you all for listening and for being part of our family. And as I always tell people, if you know of anyone who you think ought to be a guest, let us know, and we'll get to that later on. Today, our guest is from Switzerland, Katrin J Yuan. And Katrin is a person who, among other things, is the CEO of the Swiss future Institute, and I'm going to leave it to her to tell us about that when we get to it. She is a executive. She's an executive with a with a pretty deep background, and again, I don't want to give anything away. I want her to be able to talk about all that, so we'll get to it. But Katrin, I want to thank you for being here and for finding us and for coming on unstoppable mindset.
 
</strong>Katrin J Yuan ** 02:20
Warm Welcome Michael and Dear audience, thank you so much for having me on unstoppable mindset. I'm excited to be here with you a bit about myself.
 
<strong>Michael Hingson ** 02:32
Yes, please, you and growing up and all all the scandalous things you that you don't want anyone to know. No, go ahead. We we're here to hear what you have to say.
 
</strong>Katrin J Yuan ** 02:43
My cultural background is, I'm looking Asian, grown up in Europe and Germany, and then later for my studies in Switzerland, in the French part of Switzerland. And now I'm being in here in Zurich. My background is Mba, it finance. I started with a corporate then in tech consulting. I was heading eight departments in my lab. Last corporate position there of head it head data. Now to keep it simple and short, I consider myself as an edutainer, community builder and a connector, connecting the dots between data, tech and people. I do it on a strategic level as a six time board member, and I do it on an operational level for the Swiss future Institute for four universities, being a lecturer and sharing knowledge fun and connecting with people in various ways.
 
<strong>Michael Hingson ** 03:44
Well, what? What got you started down the road of being very deeply involved with tech? I mean, I assume that that wasn't a decision that just happened overnight, that growing up, something must have led you to decide that you wanted to go that way.
 
</strong>Katrin J Yuan ** 03:58
It's a mixture curiosity, excitement, I want to know, and that started with me as a kid, how things work, what's the functionality? And I like to test do things differently and do it myself before reading how it should be done. What's the way it should be done.
 
<strong>Michael Hingson ** 04:21
So, yeah, yeah, I find reading is is a very helpful thing. Reading instruction manuals and all that is very helpful. But at the same time, there isn't necessarily all the information that a curious mind wants, so I appreciate what you're saying.
 
</strong>Katrin J Yuan ** 04:36
Yeah, totally. There are so many more things. Once you start, it's like one layer after the other. I like to take the layers, lip by layer, to go to a core, and I'm I don't avoid asking questions, because I really like to understand how things work.
 
<strong>Michael Hingson ** 04:55
Yeah, yeah. It's a lot more fun. And. And hopefully you get answers. I think a lot of times, people who are very technically involved in one thing or another, when you ask them questions, all too often, they assume, well, this person doesn't have the technical expertise that I do, so I don't want to give a very complicated answer, and that's all lovely, except that it doesn't answer the question that people like you, and frankly I have, which is, how do things work? Why do they work? Much less? Where do we take them from here? Right?
 
</strong>Katrin J Yuan ** 05:31
Absolutely, and breaking down complexity rather simplifying things, and tell us in an easy way you would maybe tell kids, your neighbors and non tech persons, and at the end of the day, it's the question, What's in for you? What is this for? And what's the value and how you can apply it in your everyday life? Yeah,
 
<strong>Michael Hingson ** 05:57
I grew up, of course, being blind, and encountered a lot of people who were and are curious about blind people. The problem is I usually have an assumption also, that if you're blind, you can't do the same things that sighted people can do, and that's usually the biggest barrier that I find we have to break through, that I have to break through, because, in reality, blindness isn't the issue, it's people's perceptions. And so that's why I mentioned the whole idea that people often underrate people who ask a lot of questions, and the result is that that it takes a while to get them comfortable enough to understand we really do want to know when we really do want you to give us good technical information that we can process and move forward with
 
</strong>Katrin J Yuan ** 06:47
exactly normally, in a room full of board members, managers, you call it, you name it, CEOs, investors, usually someone or even the majority, is very thankful that finally somebody asks also, dare to ask the simple questions to find a solution. And it's not only the what, but I find it interesting also the how you solve it, and to see and do things in a different way, from a different, diverse perspective. This is very valuable for those seeing and for those seeing in a different way or not seeing and solving it in your own very unique way, and
 
<strong>Michael Hingson ** 07:33
and that's part of the real issue, of course, is that looking at things from different points of view is always so valuable, isn't it? Absolutely,
 
</strong>Katrin J Yuan ** 07:42
this is why I also go for diversity in tech leadership boards. Yeah, because for me, I like to say it's no charity case, but business case,
 
<strong>Michael Hingson ** 07:57
yeah. Well, so you, you've, in a sense, always been interested in tech, and that I can appreciate, and that makes a lot of sense, because that's where a lot of growth and a lot of things are happening. What? So you went to school, you went to college, you got a master's degree, right?
 
</strong>Katrin J Yuan ** 08:17
Yes, correct.
 
<strong>Michael Hingson ** 08:20
And so what was then your first job that you ended up having in the tech world? I
 
</strong>Katrin J Yuan ** 08:27
was in the IT ICT for Vodafone in a country this last station was with Northern Cyprus. For me, very exciting. Yeah, to jump in different roles, also in different areas, seeing the world sponsored by a large company here in Europe. And that was very exciting for me to jump into white, into it and learn quickly. I wanted to have this knowledge accelerated and very pragmatic to see many countries, cultures, and also diverse people in many, many means, from language to culture to age to many, many different backgrounds.
 
<strong>Michael Hingson ** 09:09
So from a technology standpoint, how is Vodafone doing today? I know you've moved on from that, but you know, how is it? How is it doing today? Or is it I haven't I've heard of Vodafone, but I haven't kept up with it. That
 
</strong>Katrin J Yuan ** 09:22
was my very first chapter. So yes, indeed, I moved on, staying in the tech sector, but now I am completely here in Switzerland for another chapter,
 
<strong>Michael Hingson ** 09:35
and Vodafone is still a very sizable and ongoing company. It
 
</strong>Katrin J Yuan ** 09:39
is not in Switzerland, but yes, still in Europe, with headquarter, UK, in Germany and so on. Definitely. Yeah,
 
<strong>Michael Hingson ** 09:47
I'm, I'm familiar with it. And I was thinking Germany, although I hadn't thought about the UK, but that makes, makes some sense. So you, you obviously worked to. Learn a lot and absorb a lot of information. And I like the things that that you're talking about. I think people who are really curious, and who work at being curious aren't just curious about one thing and you talked about, you're curious about the technology and all the things that you could learn, but you are also very interested in the cultures, and I think that that is and the whole environment, and I think that is so important to be able to do what, what kinds of things, if you if you will, did you find interesting about the different cultures, or what kind of commonalities Did you find across different cultures? Because you, you had the experience to to be able to be involved with several so that must have been a pretty fascinating journey.
 
</strong>Katrin J Yuan ** 10:45
Yeah, CEO of a Swiss future Institute, and as university lecturer of four universities in Germany, as well as in Switzerland, mostly about AI data analytics. And also as board member, I have several demanding roles started already in young years. So one of the questions I hear often is, how did you make it, and how is the combination? And here my answer is, start early discipline focus. I'm highly self motivated curiosity, as mentioned earlier in the combination, and I did not expect success to come early. I expected to endure pain, hard work and to go forward and a mixture of discipline, hard work, step by step, and also to overcome challenges.
 
<strong>Michael Hingson ** 11:42
Did you find it to be a challenge with any of the cultures that you worked within, to to be able to be curious and to be able to move forward? Or were you pretty much welcomed across the board?
 
</strong>Katrin J Yuan ** 11:57
It's a mixture. It started with the obvious, the language. So when I was, for instance, on Northern Cyprus, that's the Turkish speaking part, not the Greek part, which is in the EU I accepted the opportunity given by the company at that time to learn Turkish. That was amazing for me. Yeah, as I felt like, if I'm the guest, the least I can do is adapt and giving, showing my respect and openness towards a new culture. And for me, culture starts with a language. With language you reach not only the people, but you really understand as there are so many, and those of you who speak more than one language, you might have find it especially comparing different expressions emotions. Typical expressions in different languages is not only translating, it's really understanding those people. Yeah, and that for me, definitely super exciting. It was a challenge, but a very welcome one, embracing that challenge, and for me, it was like, Hey, let's do an experiment. Being an adult, learning a complete new language, not like English, German, French, and both usually relatively close to each other, so related ones, but a completely new such as Turkish. So nobody spoke Turkish in my friend's neighborhood, closer family as we are, we are not. But I thought that, hey, let's simply start. And I started by learning eight, eight hours per week, so really intense, including the Saturday. So it was only doable that way, to give it a serious try to bridge and be open towards different cultures.
 
<strong>Michael Hingson ** 13:53
Well, the other part about it is, in a sense, it sounds like you adopted the premise or the idea that you didn't really have a choice because you lived there, or at least, that's a great way to motivate and so you you spent the time to learn the language. Did you become pretty fluent in Turkish? Then I
 
</strong>Katrin J Yuan ** 14:13
was there like five months, the first three months, it was rather a doing pain and hard work without having any success. So I didn't, didn't get it. I didn't understand anything, though I had every week the eight hours of Turkish, and it took three months, and that's super interesting for me to perceive like I love experiments, and I love experimenting, also with myself included, that is, it's not, it seems to be not linear, but rather jumping. So you have all the investments in the first where you don't see any immediate effect. Well, after the first three months, there was a jump. Um, and I remember clearly the first moment where I got it, where I understood something, and later on learning intensely, even understood some sort of jokes and etc. And there the meetings were all in Turkish. So it really helped to adapt to that one and get what they say,
 
<strong>Michael Hingson ** 15:20
so until you got to the point where you could sort of understand the language, how did, how did you function? Did you have somebody who interpreted or how did that work?
 
</strong>Katrin J Yuan ** 15:30
Well, they speak English as well, and of course, they adapted to me, such as to the other experts being there as well.
 
<strong>Michael Hingson ** 15:39
Yeah. Did? Did you find, though, that once you started having some effective communication in the language that that they liked that and that that made you more accepted? They
 
</strong>Katrin J Yuan ** 15:52
were surprised, because at that time, I was the only one from from the experts manager sent there and really accepted the whole education package for like, okay, it's free, it's education. Let's definitely accept it and give it a serious try, having the eight hours per week. So several were quite surprised that I did it and that I'm interested in learning a new language as a as an adult, where you could have said, No, that's, that's enough. Let's, let's all stay in our usual, the simple, the simplest way, which is, let's keep it and do it all in English, what we already can speak.
 
<strong>Michael Hingson ** 16:38
But they had to feel more at home when you started speaking their language a little bit. I remember in college, I took a year of Japanese. It just seemed fascinating, and I like to listen to short wave. I'm a ham radio operator, so I oftentimes would tune across stations, and I would find radio Japan and listen to broadcasts, and then I took a year, and I've been to Japan twice as a speaker, talking about the World Trade Center and so on. And although I didn't become in any way fluent with the language, I was able to pick up enough words, especially after having been there for a few days, that I could at least know was what's going on. So I appreciate exactly what you're saying. It makes it a whole lot more fun when people do relate to you. Which is, which is so cool. So, you know, I think that's that's a good thing. Where did you go after Cyprus?
 
</strong>Katrin J Yuan ** 17:34
I went back to Switzerland. Ah, familiar language, yeah, from the French and to the German speaking part in Switzerland, also with French, it's more or less the same. I learned a large part, also per University, and frankly, per TV. Watching television, if you first started, didn't get any of those jokes, yeah, I felt quite stupid. And then one day, you really break the wall, and then it's going all the way up, and you simply get it. You live it. You are widened, and you understand the culture and those people, and they will feel that you are bracing it, that you are not only polite or only there for a temporary of time, and then you're you're gone. Yeah,
 
<strong>Michael Hingson ** 18:22
you you demonstrate that you are really interested in them and curious about them, as I said, and that tends to definitely make you more relatable and make you more appreciated by the places where you are. So I'd like to go ahead and continue in, you know, obviously learning about you and so on. And I know we talked a little bit about other places where you've been and so on, but you've got, you've got a lot that you have done. So you work a lot with CEOs. You work a lot with investors and board members, and a lot of these people have a lot of different kinds of personalities. So what is your perception of people? What was your perception of working with all those people? And how do you deal with all of that going forward? Because everybody's got their own thoughts,
 
</strong>Katrin J Yuan ** 19:21
indeed, and in that context, what is normal? How do you perceive and how are you perceived by others? That was a question which raised my curiosity. Yeah, by time, it was not clear from the beginning, and for me, I found my answer in what is normal. It's super relative for only what you perceive and know. Got to know taught by your parents as a kid. And for me, looking looking Asian, yeah, looking different, yeah, as. A woman young, you're looking different. And that combination in Switzerland, it's yeah, it weighs some questions, and got me reflecting upon that question, yes, and this all how you deal and see and apply that difference and make that difference to be a value for yourself and for others. You bring
 
<strong>Michael Hingson ** 20:25
up an interesting point, though. You talk about what is normal, and so what is normal? How do you deal with that?
 
</strong>Katrin J Yuan ** 20:33
Normal is what you think is normal. There's no real normal, the so called norms. Does it fit to you, or you will make them fit to you, and you are unique in that setup you know, like what is normal considering beauty standards, it is what you use to know, based on culture, based on your direct environment, by based by your family, what you see is what you get, yeah. And based on some scientific stuff, like relatively high symmetric in in your face, but not too much asymmetric, yeah, just the right mixture, yeah. And so I learned to define, instead of being defined all the time, to define myself what is normal to me, to me, and to be very aware that the normal is quite relative my perception. Did
 
<strong>Michael Hingson ** 21:33
you find that there were times that you had to sort of change your view of what was normal because of circumstances, does that make sense?
 
</strong>Katrin J Yuan ** 21:43
Yeah, totally, and I respect it so much. Also, with your fantastic story yourself, Michael, where I can only say, Chapo, how, how you make your way all the way up. And it's, it's more than respectful. I have you have my admiration for that one for me, it was definitely food traveling, seeing myself, not so much as a small kid, I perceived like, Hey, we are all normal. Yeah, there was no difference as a small kid. But latest for me, when you got a bit older as a kid, between, in between kid and becoming adult, also from the environment, raising questions of how you appear, whether you appear differently from kids and so on. Yeah, the question was brought to me, so I had to deal with it in the one or other way. And I learned it's, it is interesting if you are finding yourself. It's not a point that you know in black, white, okay, that's me, but it's rather walking the whole path with all the stones, Hicks and up and downs, becoming you in all its essence and normal it was defines you, and I like to challenge myself wherever, and all these bias everyone has naturally, it makes us humans. That's the way that I, at least challenge myself to open that quick few seconds box again, after the very first impression, which is built unconsciously, and and, and some, some good moments and valuable relationships appeared not from the first moment, but because I challenge it, and even if we didn't like, for example, each other from the first moment, but then we gave it another opportunity, and even friendships were built with a second and third glance. And this is why I invite you to think about your own normal and to find and define yourself, not letting it be a standard defined by others.
 
<strong>Michael Hingson ** 24:07
I have ever since September 11, I always hear people saying and I read and I reacted to it internally. We got to get back to normal. People hate getting out of their comfort zone oftentimes, and that's, in a sense, so very frustrating. But I kept hearing people say, after September 11, we got to get back to normal. And I finally realized that the reason that I didn't like that statement was, normal will never be the same again. We can't get back to normal because normal is going to be different, and if we try to get back to where we were, then the same thing is going to happen again. So we do need to analyze, investigate, explore and recognize when it's need to move on and find, if you will, for the moment, at least a new normal.
 
</strong>Katrin J Yuan ** 24:58
Absolutely, I'm. With you. What's normal for you? Michael,
 
<strong>Michael Hingson ** 25:04
yeah, what's normal for me isn't normal for you. I think what's normal for me today isn't what it used to be. So for me today, normal is I do get to travel and speak, but when I'm home, I have a dog and a cat. Normal change for me a couple of years ago when my wife passed away. So it was a matter of shifting and recognizing that I needed to shift, that the mindset couldn't be the same as it was pre November 12 of 2022 and so it is important to be able to adapt and move on. So I guess for me, normal, in one sense, is be open to change.
 
</strong>Katrin J Yuan ** 25:50
That's beautifully said. Be open to change.
 
<strong>Michael Hingson ** 25:55
Yeah, I think it's really important that we shouldn't get so locked in to something that we miss potential opportunities, that that change, or that adapting to different environments will bring us
 
</strong>Katrin J Yuan ** 26:10
totally and you yourself, give yourself all the opportunities you have to evolve over time you will not be Exactly and that's good the way it is the same person, yeah? Because environment change, all the factors change, and we humans are highly adaptive, yeah, this is underestimated by ourselves many times. Yeah, but we are, and we make the best out of the situation, and especially with regard to hard moments where really, really, really hard, and nobody likes them, while being in that moment, but looking back and being overcoming it afterwards looking back, I like to say, when do you really grow? It's in the hard times when you grow this is where you endure pain, but you'll be become better, bigger, more resilient afterwards, right?
 
<strong>Michael Hingson ** 27:13
Very, very much. So Well, in your case, growing up, working, being in all the different environments that that you have. Have you ever had an unexpected moment, a hard moment that you had to deal with? And what was that? And how did you? How did you deal with it?
 
</strong>Katrin J Yuan ** 27:29
Sure, just sharing one earlier moment. I had an accident. I was on my way to dancing course and all chilly fun made myself pretty on the day, thinking only on superficial, beautiful moments, partying and so on. And then it crashed on the road, and in a matter of seconds, life can be over. So I woke up in the hospital and the intensive care, that unit, where you only find the hard cases, was, yeah, were really not beautiful to look at. Yeah, I find myself. And I was like, that was definitely a very hard lessons I learned in early years. So I had to relearn everything, and had to look two weeks long at a white wall with an ugly picture on it, and I had plenty plenty of time to think about myself and the world and what, what the heck I should do with the remaining time, and also my perception of normal, of wishes, of expectations, of different perspectives, and my my expectation on life. Yeah. Well,
 
<strong>Michael Hingson ** 28:56
what was an ugly picture? Did you ever come to appreciate the picture?
 
</strong>Katrin J Yuan ** 28:59
It was still ugly after two weeks, just checking.
 
<strong>Michael Hingson ** 29:05
So though you, you chose not to let that become part of your normal, which is fine. I hear you well, you, but you, you adapted. And you, you move forward from that, and obviously you you learned more about yourself, which is really so cool that you chose to use that as a learning experience. And all too often, people tend not to do that. Again, we don't do a lot of self analysis, and tend to try to move on from those things. But, but you did which is, which is admirable by any standard. Well, one of the things that I'm curious about is that you have a fairly good social media followings, and I'm sure there are a lot of people who would ask this, what would you advise for people. Who want to build their brand. What did you learn along the way, and what would you advise people to do if they want to build their own brand and and grow? I've
 
</strong>Katrin J Yuan ** 30:07
over 60,000 views, which is not bad for a non celebrity and a simple officer, worker, academic worker, here in Switzerland, and I like to invite people to think, imagine you were a product. What are you standing for? And don't try to cover your weaknesses. It's a unique you as a combination of all of your science, I like to speak about the 360 degree you and starting, and I know statistically that a bit more women are a bit concerned about, hey, how much should I really give and and get over visibility, and is it still in a professional way, and I don't want to waste My time and so on. Somebody told me, and I find this idea very simple and good people talk about you either way. Also, if you leave a room, either you let it the way, in a passive way, so accepting it, or you decide one day, and this is what I did, actively influence it. So I like to, rather if I may have a choice, actively influence and have some take on my life, my decisions, my normal the doings, the happenings and the starts with a perception in our world. Allow me it is very simple. What you see is what you get. Yeah, so the visibility, if you can use it, especially here, now with all the social media channels, from LinkedIn to Insta to YouTube, what you have in place, use it systematically for your business, not as a I don't want to waste my time, and you don't need to open up to everything your private life. If you want to keep that, that's all good. You can just open up enough to build up your brand for business. Yeah, and for me, it's really, really going, definitely, we monetize and open up for business, and so that our clients in Switzerland, Liechtenstein and Germany and Austria, and the dark region we call it, find us in, yeah, and thankful for that
 
<strong>Michael Hingson ** 32:37
interesting and I like something that that you say, which is, you don't need to open up your private lives, we get too nosy, and we get too many people who put too many pieces of information about their private lives, and unfortunately, that's just not a productive thing to do, Although so many people do it in this country now. We're, we're seeing a number of athletes whose homes are being broken into. And you can trace the reason that it's even possible back to a lot of social media. They're, they're saying they're not going to be there, or in some cases, they can't necessarily avoid it. Doesn't need to be social media when you've got sports figures who are playing in games and all that, but we focus too much on private lives rather than real substance. And unfortunately, too many people, also, who are celebrities, want to talk about their private lives. And I, you know, I don't tend to think that is overly productive, but everybody has their own choices to make, right? So
 
</strong>Katrin J Yuan ** 33:45
everybody has their own choices to make. Yeah, I recommend, if you like, stay with them consistently so you feel comfortable. How much you open the door is starting ultimately with you. I like to say in that context, you are ultimately responsible for all the things you do, but also with all the things you don't do. Yeah, and that's totally fine, as long as it's it's very much and that it's something you will feel that's, that's about you, yeah, and social media and visibility, and the business side, the professional side of using your whether Employer Branding, your personal branding, all the stuff, this is controlled by you, how much you give. Of course, you can sense how much, depending on how much you give, how much will come back. And if you don't feel like posting all the time, also with 40 degree fever out of a bat. Don't do it. It might be not sensible in your case, and not giving you back the outcome, the impact, the real consequence and effects it has. Yes, totally.
 
<strong>Michael Hingson ** 34:55
Well, social media hasn't been with us all that long, and I think we're still. So really learning how to best be involved with social media. And of course, that's an individual choice that everyone has to make. But what Facebook is only 20 years old, for example. And so we're going to be learning about this, and we're going to be learning about the impact of social media for a long time to come, I suspect,
 
</strong>Katrin J Yuan ** 35:20
absolutely and nowadays, fusion. Everything merged on the next level with AI, the perception what you get is what you see really fake news is only the beginning in text, in visual speaking of pictures and in videos, which is nothing else than a row of visual pictures in moving so our generation and the next and the next, from alpha to Gen Z, X, Y over and bridging generations, we will have to learn how to deal with it responsibly, both being potentially one of the actors in So, being a creator, creating your own content, and on the other side, accepting seeing, resonating, interacting with other content. What is real, what is fake? How do you deal with it, critically and responsibly for business, for society, yeah? Because whenever you do something, somebody else will see it. And that's that sense every one of us is a role model. So your behavior is not ultimately only what you say, but also what you do. Yeah, measure me and what I do, not what I say, and yeah, and others will see you and observe and that will have an effect, if you want or not. And therefore I am for a responsible way, behaving, reflecting and carry that on, spreading that information. Yeah. It all starts with you, I
 
<strong>Michael Hingson ** 37:01
believe is all too important to recognize it's due and judged by what I do, not by what I say. I think that is so important and one of the biggest lessons that we can learn from social media or anything. And it's nothing new. It's just that now it is such more a visible kind of lesson that we need to learn, because it's all about actions, and they do speak a lot louder than words, whether we like to think so or not. Yeah,
 
</strong>Katrin J Yuan ** 37:30
totally. And you said it, Michael, it's nothing new. Yeah, it's not reinvented, but, yeah, it's all transparent, too much information flooded by all channels, all these voices and people, experts are not commenting, resonating, multiplied, copied, bringing to other dimensions, and it's so easy, yeah, the real ones and the other ones. Yeah, so it's upon you to deal with it responsibly, yeah,
 
<strong>Michael Hingson ** 38:00
well, you have been associated with a number of boards. You've dealt with lots of board members. You're the CEO of a company and so on. So I'm curious to get your thoughts on the whole concept of, how do we work to make boards and board members more inclusive and more diverse? Or how do we open boards up to perhaps different things that they haven't experienced before?
 
</strong>Katrin J Yuan ** 38:31
That's a very good one, which means a lot to me personally. I like to say it's not a charity case, but a fact matters, numbers, business case so simple. That is, if you have, let's say, 10 people, high personalities in one room, a decision is very, very easily made. If you all think, look, behave the same, with the same skills, background, experiences and cultural wise, definitely, you will come to one decision quickly. But is this ultimately the best decision of a company and for your future? And have you shared all these thoughts from a different perspective, from a different angle. This implies a certain way, also with efforts with some time are not only easy peasy, but once you challenge yourself, you really grow. You really grow and come to an ultimately better decision, worthwhile, a more valuable perspective, yeah, and thinking of something you have never fought yourself, but another fraction does, and ultimately, the other voice is not only one minority speaking of an easy example of one to nine makes 10. Yeah, but scientifically, we speak here about the 33% and more, so more than three four people in a room, it would make sense to really have a strong voice here, and not only the one exceptional voice, but really a discussion among diverse peers reaching to the ultimate outcome in the best interest of a company.
 
<strong>Michael Hingson ** 40:26
How do we get people to adopt that kind of mindset and expand boards though to make that happen? Because all too often, people are locked into their own way. Well, we want board members and we want people who think as we do, and we don't want to really change, which is getting back to what we talked about before, with normal
 
</strong>Katrin J Yuan ** 40:45
I'm definitely with you, Michael, and if we had one short sentence answer on that one, I would be the first to raise the hand give me that solution. It's very hard to force externally. It's it's, ultimately, the best way is if you really come to that and you you get convinced yourself by your own experience, by seeing observing, by being open minded enough to learn from others. Yeah, that is not with age, with success, with power, with hierarchy, you name it, with title, with salary, package that you find one day, okay, I learned enough. I'm successful enough, I'm rich enough, I can afford and do what I what I wish, means, and I I'm not interested, consciously or unconsciously, and having another, maybe challenging other view which threatens or challenges myself, or which makes it a little bit more uncomfortable, but for the ultimate sake of getting to a better result. So there's a science dimension, there's a psychological cultural dimension, and definitely that's an individual one, but I learned the greatest people, men and women, like the really successful ones, they are quite on the steep learning curve, wherever they stand. And the really good ones, they want to become even better. Now this is for knowledge, learning never ends, and this is also for openness, looking the ball is wound from the 360 degree perspective. And this is ultimately also, as I said at the beginning, the business case to know from science. Okay, if I go alone, I might get the point quite quickly. Or if everybody is a little copy of you, it makes it so easy, isn't it, but if you really challenge, go through this is where you bring yourself and the others and the whole team, and again, the value of your company and listed company, your innovation, your value of the ultimate company, much, much further than it was yesterday, and this is where maybe, how much can we afford, looking at business as competition, looking at the latest technology, all these and also over culture and over borders, yeah, how much can we afford to stay the way we Are because we were that successful and maybe also privileged the last 20 years. I doubt so. So this is, again, plenty of real facts, numbers, arguments. Look at the statistics. It's a clear business case where we go and the smartest one goes first and state an example by yourself. Go through it and then you experience it yourself, the value out of difference and diverse and true means by living it and allowing it in your own circle.
 
<strong>Michael Hingson ** 43:54
The question that sort of comes to mind, and it's hard one to really answer, I think, but if you're on a board with a very strong leader or very strong persons, and you see that they're not necessarily willing to deal with diversity or real inclusion. How do you help them understand the value of doing that and becoming more diverse or becoming more inclusive in the way they think, by
 
</strong>Katrin J Yuan ** 44:21
raising questions in a polite, respectful way, you can do a lot. Everything you do is better than doing nothing, simply accepting on and in a passive way. I think everything else is definitely worth to try, fail, try, do better and try in a row. Repetition is also something which is psychologically therefore we have all these repetition jingles and advertising to some, to some extent, very useful, effective. So if you again, may hear it, not maybe only from one person, but for more than the 33% and. And you might hear it from your best buddy, you might hear it from peers, but you one day come and accept at least question it yourself, yeah, raising that question and you really want to get better, as we said at the beginning. Michael beautifully said, accept change or change. What is normal, yeah. And we are highly adaptive, again, as humans. So allow yourself to grow. There are two ways, either or if, if you should ever meet somebody who is rather not that open to it. So there are two ways and which will show by time. Yeah. But one is, your people only like to change when change becomes necessary, versus where an event happens, yeah, a very hard event, and where you will have face tremendous consequences, so you must have a change, yeah, and it's painful, and the others before, out of being convinced, touching the question before, how much can we afford to stay the way we are like forever, just because it has been like this in the Last 20 years? And I rather invite change doesn't happen overnight. Yes, that's true, but continues and little ones rather the hard cut at the end and and rather from yourself, interior and and intrinsically motivated, rather than being forced only by outside. That's way better. And smart people, yeah, are open, listening, learning, and therefore, do some effort. Make some effort yourself. Normally, it pays back 10 times.
 
<strong>Michael Hingson ** 46:51
You know, one of the best quotes I've ever heard that I really like, and I think it really ties in here, comes from the person who was our 35th president, who's now passed away, Jimmy Carter. He once said we must adjust to changing times while holding to unwavering principles. And my point in bringing that up is that change doesn't need to be that you have to sacrifice Basic Life Principle. I think so all too often, we don't necessarily learn some of those life principles as well as we should, but change is a good thing, and we do need to adjust to change any times, and it doesn't mean that we have to sacrifice the basics of life that we've grown up with and that we Experience
 
</strong>Katrin J Yuan ** 47:37
beautifully said exactly, I totally agree and to every new year, the new year resolution, stop smoking, becoming more sportive, all of sudden, all these long lists of changes and wishes, potential achievement and potential failures. Scientifically, I'm a bit nerdy. From the person, yeah, for me, no, it is positive. Is it shows that, rather than going for the big, hard cut change, use all these small steps and allow yourself to make these small steps towards change and habits, this is also shown and proven. Habits do not come overnight. They are not accepted. Whether, yeah, it's getting early bird, becoming all of a sudden Early Bird, because, yeah, you want to belong to that 5am breakfast club or something, whatever it is, yeah, make a combination over time in small steps, and reward yourself also, if you make a small step towards change. Now that's that's where magic happens. So you keep it over 234, months, and there become a good habit over time. But
 
<strong>Michael Hingson ** 48:49
also keep in mind why you want to make the change. That is what you don't change just to change. You change because there's a reason, and it's important to understand whatever it is the reason for wanting to change
 
</strong>Katrin J Yuan ** 49:04
having a goal and visualize it as much as you can. It's a strong one. And ultimately, do it for yourself, not for your partner, not because of somebody else, expecting do it for yourself. Yeah, becoming healthier working with a certain amount of discipline towards your marathon, or whatever it is in your life situation, yeah, definitely. Because if you don't have a goal, don't expect to ever learn that would be a pure accident, and that's rather impossible, yeah. But having a goal, you dramatically enhance your probability to reaching that one step by step.
 
<strong>Michael Hingson ** 49:45
Yep, absolutely. So you know what? Let's take a minute and play a game, just for fun. If you were a song, which one would it be?
 
</strong>Katrin J Yuan ** 49:55
A classic one, up to a certain moment, I will be. Surprise and a mixture, rather to the more modern, maybe new, classic one and a Big Bang to the end,
 
<strong>Michael Hingson ** 50:11
you have a particular one in mind. As
 
</strong>Katrin J Yuan ** 50:13
I love playing piano myself. I have two pianos at home, and I like to play from notes, sheets. But also come, come make my own compositions. I have one in mind, which is rather my own composition, starting from the classic, from a known one, such as Chopin, but going into a rather the individual one the end, yeah, it's a mixture.
 
<strong>Michael Hingson ** 50:40
Well, you've you've obviously been around a lot and so on. What's the worst advice you ever received? Stay
 
</strong>Katrin J Yuan ** 50:47
the way you are and come back in five years. You're not ready yet. Well, I simply didn't accept it. I think you're ready when once you feel ready, and that's not you're too young for it, or you are not ready because these things are lacking. And get the first reference, and get the first ones who trust yourself, and start trusting yourself going the first part, whether it's the first leadership role, but it's the first investment role, whether it's a first board membership role, whether it's becoming you, following your dreams, making your own company become reality all these I am convinced, at the end of the day, you are the ultimate producer of your life. So what are you waiting for? For me, it was the accident. Wake wake up. Call for me, where I fought like, Okay, two weeks staring at that ugly wall with that picture that made me somehow aware of my time. So I somehow subjectively really accelerate. I always think like, Hey, I don't have enough time. Let's make and really use the time given. And so, yeah, it's all about you define yourself, rather than letting others to define I
 
<strong>Michael Hingson ** 52:06
think that's really the operative part. Define yourself. You're the only one who can really do that, and you're the only one who can know how well you're doing it. So I think you're absolutely right, and
 
</strong>Katrin J Yuan ** 52:18
nobody knows you better. Nobody should know you better than yourself, because you spend all your time you know all these ugly, weak and really strong, really beautiful sides of yourself. You spend all the time, your whole life, if you like it or not, with you. So some people, however passive or with regard to responsibility, yeah, I would like to, but somehow I'm waiting somebody else who pushes me, who will give me before me that ball in my way, who tell me or who give me this one recommendation I was waiting a long time for. No, it should be you. You know yourself the best way start making use out of it. Yeah, and
 
<strong>Michael Hingson ** 52:59
you should really work to make sure you know yourself better than other people do. It's it makes your life a whole lot better. If you can do that. Let me ask this, if you could go back in time, what would you do?
 
</strong>Katrin J Yuan ** 53:09
I started quite early, and I've had some thoughts about skills, about what I could do, what I what I'm good at, and what I wish. Yeah, all that, and at some point I didn't dare to speak out. I accepted a lot, and I was actually quite silent for a long time. And in private life, I'm rather introvert. When they see me on stage as a speaker, as a lecturer at universities and so on, people tend to think I'm extrovert, but in private life, I'm quite introvert, looking back, maybe starting even earlier in a stronger pace than a faster pace, being more aware and not covering and myself in silence, in good moments, whether it's a meeting or in a lesson, if you know a Good answer, speak out. If you know a good question, speak out. Dare to speak out for yourself and for others. This took me some time to find my voice, many years, but now I somehow finally found it for myself, and I dare to speak out for myself and for others to make a little bit of change and to make dare to make things differently. So it has ultimately your individual impact, your outcome, your own responsible line. So this, this is something I would have wished for me and also for others. Believe in yourself, trust in yourself, speak out earlier, whenever you see and there are plenty opportunities. I'd like to finish on that one. It's like a muscle. It's not born, but rather, you can train it also, but leadership skills, or that entrepreneurial skills or to the skills to deal with difficult situation as you overcame dramatically, wonderfully. My. Yeah, everyone might face over a lifetime, individually with his and hers. Face it, grow with it, become better and share it with others. So you push, pull and get good people on your side. And it's not only you suffering, but the ultimate outcome is so much more than the one moment which was hard. So believe in yourself.
 
<strong>Michael Hingson ** 55:28
What's one thing that you really wish people would see that maybe they don't beauty
 
</strong>Katrin J Yuan ** 55:33
and difference? Yeah, think about it in all its means a bit deeper, and I dearly invite you. It starts with the looks, yeah, with the automatic, subconsciously quickly done, judging others. It's so easy. And yes, we know it's only human, but knowing about yourself, it's about freedom, and with freedom comes responsibility, and also knowing about your limitations and knowing about your weak spots helps you really a lot to grow over time. Knowing you is not only knowing you how to do the small talk when the sunny weather everybody can be a leader or do something in a good means, yeah. It's very, very easy, but I talk about what stormy weather when it comes to really tough situations, when it comes to darkness and different means, then observe yourself. How do you behave? And many, even adults, they don't know, they can't say, or they totally freak out or give up, or some, some, some ways, challenge yourself. Where are your limits? Have you never tried your limits before? Because you didn't swim out into the sea and see how much you can really swim well, better try out. You will find out and get to know yourself in all your dimension. This is definitely something, the beauty and difference accepting. And this is not only finger pointing to others. It starts with you. Yeah, because you are different. I bet you are in some ways, if it's not looking Yeah, being too old, too young, too man, too woman, too beautiful, too ugly, yeah, too fat, too skinny, and all these are, it's maybe your language, your culture, your skills, your different background, maybe you're never the new one, and maybe you are different in all beautiful ways. It is possible to be different. So allowing difference, seeing even inviting it to your circle, is something of tremendous value once you open the door and you nurture it over time, I wish more people could see it and use it on positive impact in this world.
 
<strong>Michael Hingson ** 58:04
I have been a firm believer pretty much my whole life, that life's an adventure, and we have to embrace it. We have to live it to the fullest, and when we do, we're much better for it. One of the things that it does for us is it makes us, by the definition of this podcast, more unstoppable. What makes you unstoppable?
 
</strong>Katrin J Yuan ** 58:26
Life is an adventure. I completely agree with that sentence. I like to say, for me, it's also one day I saw it's like one big game, either you don't play, or I play and want to win it, war, whereas I think there can be several who be the winners, not only one. It's not a one man, one woman show, yeah, it's the team, it's the community, it's the effort. What makes you unstoppable? It starts for me, definitely with your mind, unstoppable mind in every means, not with your body, because the body, the physics is limited, yeah, but our mind, spirit, brain, and what you feel here in your heart and what you hear have in your head is this, ultimately, you, changing, evolving Over time, becoming you, and this makes me unstoppable, knowing and I'm on the way. It's not a point, but rather a long, long path from our phone, knowing me, the skills, knowing what you have overcome, Michael, over time, everything. Why shouldn't you achieve and do and get, ultimately, to your next goal, because you, looking back, have achieved so much already becoming stronger and stronger. If we go back to the simplified game, if it was a video game, you get to the next level. Not only getting to the next level, you're becoming more stronger. Yeah, this is becoming you and. Yeah, I believe that you are the ultimate producer. It starts in knowing, trusting, believing in you, speaking out and helping, not only yourself, but ultimately pulling, pushing others. As a community, we share many things which, when shared, becomes multiplied much, much more worth, such as visibility, value, knowledge, trust and community and connections, all these wonderful things different than a cake, if you share, it becomes more so I don't see you are alone. I see you're not an island. You're not alone. Come with us. Follow and grow with us on the journey becoming, ultimately you and you will be unstoppable
 
<strong>Michael Hingson ** 1:00:49
your way. And I think that's a great way to end this conversation, because I think that you cited it and said it so well and eloquently that reality is, people can be more unstoppable, but they they need to take the responsibility to make that happen, and if they do, they'll be better for it. So Katrin, I want to thank you again for being here, and I want to thank everyone who listens to this for being with us today. This has been a fun podcast. It's been a great adventure, and I really appreciate having the opportunity to keep Catrin busy for my gosh, over an hour now, and just getting to be bedtime over in Switzerland. So thank you for being here, but for all of you, hope you've enjoyed this. I hope that you will give us a five star review wherever you are listening to this podcast or watching it, and also, if you know of anyone else who ought to be a guest, we certainly like you to let us know. Love to get your thoughts about the podcast, feel free to email me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, Katrin, if people want to reach out to you, how would they be able to do that?
 
</strong>Katrin J Yuan ** 1:02:20
LinkedIn, Insta, YouTube, you find me. Google me, what's
 
<strong>Michael Hingson ** 1:02:25
your what's your LinkedIn, ID, your handle on LinkedIn.
 
</strong>Katrin J Yuan ** 1:02:29
Katrin J Yuen, Swiss, future Institute. Opportunities don't happen. We create them. Stay, follow and grow with us. Thank you.
 
**Michael Hingson ** 1:02:41
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Boardmember, Founder and CEO of the Swiss Future Institute and Entrepreneur with Katrin J. Yuan</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7a2c99b3-4790-49c6-b1dd-5bd1158d9cce.mp3?source=rss&amp;ext=asset.mp3" length="93671638" type="audio/mpeg" />
<itunes:episode>338</itunes:episode>
</item>
<item><title>Episode 337 – Unstoppable Creative Designer and Successful Entrepreneur with Dario Valenza</title>
<guid isPermaLink="false">https://pinecast.com/guid/bd228acb-fc11-4156-bbd2-845682117fc1</guid>
<pubDate>Tue, 20 May 2025 01:00:43 -0000</pubDate>

<itunes:duration>01:00:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7a339b09-bf05-418d-aada-0f52fd873a58/UM337-Dario_Valenza-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time, Dario Valenza, is all that and more. Dario hales from Australia where he grew up and went to high school. He then attended two years of college but then left academia to work on working on designing yachts for, among events, the America’s Cup races. Eventually he did return to college to finish his degree. He does tell us that he has a passion for design thinking and designing. As you will discover he has designed yachts, aircraft including innovative drones and even automobiles.
 
We talk about how his over-arching passion for design thinking also helps him design functioning and successful teams. Dario is a team leader by any standard.
 
He founded and owns a successful design and implementation company, Carbonix. Much of the work in which he is involved today is around having designed and now manufacturing long-range drones that can stay aloft and travel up to 800 Kilometers before needing refuelling. His products can and are being used for major surveying jobs and other projects that take advantage of the economic enhancements his products bring to the table.
 
Dario and I discuss leadership and how his design-oriented mindset has helped him be a strong and effective leader. I will leave it to him to describe how he works and how he helps bring out the best in people with whom he works.
 
 
 
<strong>About the Guest:</strong>
 
I have a passion for design and design thinking. This is the common thread that has led me to build yachts, planes, and cars - as well as create the teams and company structures to turn visions into reality.
 
I believe that beautiful design, as well as enabling and inspiring, is inherently valuable.
Testing a new design it in the real world, particularly in competition, is a way to interrogate nature and understand the world.
 
I spent the first decade of my career working on racing yachts as a boatbuilder, designer, construction manager, and campaign manager.
My treasured achievements include being part of several America's Cup teams and pioneering full hydrofoiling for World Championship winning boats.
 
I applied the lessons learned to other fields. This trajectory diversified into aerospace applications including drones.
 
I work to create products that bring joy by being desirable, aesthetically pleasing, and ergonomically correct, while always adding value through effective and efficient performance.
I'm always keen to share my experiences and tackle new challenges with like-minded teams.
 
<strong>Ways to connect Dario:</strong>
 
Main point of contact is LI: <a href="https://au.linkedin.com/in/dario-valenza-a7380a23" rel="nofollow">https://au.linkedin.com/in/dario-valenza-a7380a23</a>
Carbonix URL: <a href="http://www.carbonix.com.au" rel="nofollow">www.carbonix.com.au</a>
Personal website: <a href="http://www.dariovalenza.com" rel="nofollow">www.dariovalenza.com</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi everyone. This is your host, Michael hingson, and you are listening to another episode of unstoppable mindset. And today our guest is Dario, if I'm pronouncing that right, Valenza, how do i pronounce it? Oh, good. Oh, good. I can sometimes speak the King's English really well. Dario is a person who has a great passion for design, and he's going to tell us about that. He has been involved in designing many things, from yachts to aircraft to other kinds of things, as well as teams in companies, which I think is very fascinating, that make products and bring things about. So we're going to get to all of that. Daro is in Australia, so it's early in the morning. There for you right now. But welcome to unstoppable mindset. We're glad you're here. Yeah, my pleasure. Glad to be here. So what time is it over there right now? About 11am Yeah, and it's little after three here. So, yep, you're 20 hours ahead
 
<strong>Dario Valenza ** 02:27
of us. No, here, it's Saturday, I assume. There it's Friday. It is to the confusion.
 
</strong>Michael Hingson ** 02:33
So, so, as it's always fun to do, can you tell us about the future over the next 20 hours?
 
02:40
So, so far so good. Yeah, there you are. Well,
 
<strong>Michael Hingson ** 02:43
thank you for being here and for being a part of unstoppable mindset. Let's start, if you would, by maybe you telling us a little bit about kind of the early Dario, growing up and some of those kinds of things, so that people listening and watching can get to know you a little bit better.
 
</strong>Dario Valenza ** 03:01
Yeah, absolutely. I think the interest in how things worked was there as long as anyone can remember being exposed early on to different mechanical things and from household appliances to looking at trains and busses and cars outside. I think that all piqued my curiosity. But I remember the first time I came across the concept of a sailboat. Something clicked, or something about the way an aerofoil works, the way it can generate motion out of wind, the balance of forces, the structures, the things that all need to work for a sailboat to work. That sort of got me hooked, and then I spent every waking moment I could reading about it, doing research, making models that I'd sail across the pool, getting involved at the local sailing club, and just being hands on. And I think that's really where the passion started. So certainly, there's a general wanting to see how things work, and there's a specific aerodynamics, hydrodynamics, structures, just, I find it endlessly fascinating. And you're always learning, and
 
<strong>Michael Hingson ** 04:10
should always be learning. I think that's one, of course, the real keys is always learning, which some people think they don't do, but and some people try very much not to do, but that's not the way to really progress in the world. So I'm glad that you do that. You've always lived in Australia.
 
</strong>Dario Valenza ** 04:27
No, actually, born in Italy, moved here probably 10 years old, went to high school and uni here.
 
<strong>Michael Hingson ** 04:37
Yeah, you do seem to have a little bit more of an Australian accent than an Italian one?
 
</strong>Dario Valenza ** 04:41
Yeah, I think I was young enough when I moved that I learned the language pretty quickly. I did spend few years in New Zealand and a few years in Europe, so I think my accent is probably a little bit of a hybrid, but mostly Australian. I'd say, do you speak Italian? Yes. Funny, you get rusty at it, though, like when I go back, it probably takes me a few days to get used to speaking it, yeah, but it is in there
 
<strong>Michael Hingson ** 05:08
which, which makes some sense. Well, so you went to high school, and did you go on to college?
 
</strong>Dario Valenza ** 05:15
Did the first couple of years of an engineering degree, dropped out to go and do the America's Cup. Eventually went back and finished it. But really haven't spent more time working than started. Putting it that way, the things I was interested in, particularly the the advent of carbon fiber in in racing yachts, hadn't found its way into any curriculum yet. It was it was happening on the frontier in that environment. And so my judgment was you could learn more by doing it and by going to uni. Well,
 
<strong>Michael Hingson ** 05:49
yeah, on the one hand, with school, to a large degree, it's theory, and putting it into practice is something that always brings you closer to it, which which makes sense. Well, so you, when you went to your first America's Cup, what did you were you just an observer? Were you involved in designing a yacht, or what?
 
</strong>Dario Valenza ** 06:10
I was a boat builder. I was hands on, on the manufacturing, and that was the way in that was the the opportunity I had to actually be part of a team and prove myself over the course of the campaign, I obviously showed an interest in design, and I became more de facto part of the design team. But I really always like to sit at that interface between the designing and the building, so that there's a practical element to yes, there's a theory, yes, there's a design, there's a bunch of analysis you can do having that practical mindset of, is it easy to build? Is it practical? Is it possible to then tune it and modify it and improve it? And that actually led me to a lot of the logistical challenges of, how do you plan a build? How do you allocate time towards the things that make the biggest difference towards performance. So the journey was really from hands on boat builder to sort of logistics, to design
 
<strong>Michael Hingson ** 07:08
well, and design is clearly been your passion overall. So that makes some sense. When did you do your first America's cut?
 
</strong>Dario Valenza ** 07:17
So I was involved in the 2000 event in Auckland, which was the first time the Kiwis defended after winning in 95 right? Then I did 2003 also in Auckland, 2007 in Valencia. And then there was a bit of a hiatus after Valencia, because of the deed of gift match. And I was involved in a couple of teams as that transition happened. And eventually 2012 I peeled off to start my own business.
 
<strong>Michael Hingson ** 07:44
So let's see the New Zealand won in 2000 right?
 
</strong>Dario Valenza ** 07:48
They defended successfully in 2000 so they they won in 95 in San Diego against Dennis Connor, and it took them five years to basically set up a defense. So from 95 to 2000 and then they won, and they rolled straight into 2003 they lost in 2003
 
<strong>Michael Hingson ** 08:05
that was to Italy. Was it to the Swiss or to the Swiss? Right? Okay,
 
</strong>Dario Valenza ** 08:11
even though the core of the sailing team was the former New Zealand team, the basically flag of allegiance, but yeah, the lingua team. Now, Were you successful challenger, which is amazing. Were you
 
<strong>Michael Hingson ** 08:25
living in New Zealand in 2003
 
</strong>Dario Valenza ** 08:29
Yes, yeah. So when you become involved in a team, basically the whole operation camps out at a at a base in the lead up to the event. At the time, the yacht still had to be constructed in country. So in 2003 for example, I was with a Swedish team. I actually spent a little bit of time in Sweden during the construction of the yacht, and then traveled with a yacht to New Zealand, and stayed there for the duration. I asked,
 
<strong>Michael Hingson ** 08:58
because I went to New Zealand in May of 2003 the Royal New Zealand Foundation for the Blind, or of the blind, asked me to come and do some speaking. It was, of course, after September 11, and I was pretty visible, so I went down and actually helped them raise something like close to $300,000 by giving a bunch of speeches around New Zealand, but I remember listening to the radio and hearing all the irate people because New Zealand lost. The government didn't put enough money into it, and we shouldn't have lost it was pretty fascinating to to to hear all of that.
 
</strong>Dario Valenza ** 09:38
There was a campaign called the loyal campaign, just basically trying to reprimand the Kiwi sailors that affected at the end of the day. It's a professional sport. There were nationality rules, but it was really residency, so as long as they signed on with the Swiss team within a certain time. Period, it was like two years or something, and basically set up a residence in Switzerland, and they were eligible to compete. And I think there's been a history of that since the New Zealand government having Lisa supported in New Zealand, because it's certainly an investment in the national industry and tourism, everything that comes with it. And I think they did walk that back, particularly for the last event. And the latest result of that is the Kiwis defended in Spain last time around, which is again, unusual.
 
<strong>Michael Hingson ** 10:35
Well, it was, it was fascinating to watch the races, and we watched them was before I went to New Zealand. But that's why my wife and I watched, because we knew I was going there, and it was, it was all being defended in New Zealand. And of course, they were using sails, and the yachts were just going at normal sailboat type speeds. But I know then later, so much redesign took place, and the boats started traveling significantly faster, right?
 
</strong>Dario Valenza ** 11:08
Yeah, absolutely, there's been a change in that respect, just on the atmosphere in Auckland again, with my perspective, having, as I said, obsessed over sailing, worked my way up, got involved in campaigns, helped to put sponsors together with skippers, to get funding to build boats, and arriving in Auckland with the prospect of trialing with a team, you walk out of the airport and there's the actual boat that won the copy, 95 was sitting in The car park. There are posters. You can really see, like they called it the city of sales. And as I arrived the round the world race was stopping by in Auckland, so there was a sort of festive atmosphere around that. And you could really see people were getting behind it and getting involved. And it felt, you know, they had parades at the beginning of the event. So it was really special to be there at a time when there was maybe 12 teams. It was a big event. And to your point, they were symmetrical ballasted monohulls. So they were fairly conservative, you know, long, narrow, heavy boats. And the competition was really to eke out a one or 2% gain to have better maneuverability for match racing. And it was really down to that kind of refinement. And what happened after 2007 I mentioned a sort of hiatus, basically, two teams took each other to court, and they went back to what they call a deed of gift matches, which is the default terms that they have to abide by if they can't agree to a mutually agreeable protocol. And that deed of gift match ended up being in multi holes. So there was a catamaran and trimaran, and they were big and fast. And I think then, when the Americans won out of that, they they sort of got seduced by, let's make this about the fastest sailors and the faster boat in the fastest boats. So they went to multi holes. The next evolution was hydrofoiling Multi holes. And then once the boats are out of the water, the drag drops dramatically, and now they can go really fast. They ended up narrowly the Kiwis ended up narrowly losing in San Francisco. The Americans then defended Bermuda. The Kiwis eventually won in Bermuda. And then they in in sort of consultation with the challenge of record. That was Italians. They wanted to go back to monohulls, but they wanted them to be fast monohulls, and so they came up with this concept of a hydrofoiling monohull. So the boats now are certainly the fastest they've ever been, and the nature of the racing has changed, where it's more of a drag race than a sort of tactical match race. But it's still fascinating, because it's all about that last bit of technology, and it's all about resource management. You have so much time, you have so much budget, how do you get to the highest performance within that time that you can access, that the Sailors can get the best out of? So it's all a balance of many variables, and it's certainly tactical and strategic and very fascinating, but
 
<strong>Michael Hingson ** 14:18
hasn't a lot of the the tactics, in a sense, gone out of it, because it's now so much, as you put it, a drag race or a speed race, that a lot of the strategies of outmaneuvering your opponents isn't the same as it used to be.
 
</strong>Dario Valenza ** 14:37
Yeah. So if you imagine, the way you think about it is, it's a multi dimensional space. You've got all sorts of values that you can dial in, and the weighting of the values changes depending on the boat and the racing format and the weather so on a traditional monohull maneuvers are relatively cheap because the boat carries momentum. So when you tack you go. Through the eye of the wind, you lose drive for, you know, a second, three seconds, but your speed doesn't drop that much because a boat's heavy and it just powers along. And so if you have a three degree shift in the direction of the wind, it's worth tacking on that, because you'll then get the advantage of having a better angle. Similarly, if you're interacting with another boat, tacking to get out of their dirty air, or tacking to sit on top of them, is worthwhile, and so you get that the incentive is, I can spend some energy on a maneuver, because I'm going to get a gain when you have boats that are extremely fast, and we're talking three, four times faster than the wind, if the wind direction changes by three degrees, it's almost immaterial. And so it's not worth tacking on it. If you go through the dirty air of another boat, you get through it really quickly. And on the other hand, when you maneuver, you're effectively, you go from flying on the hydro force to gliding. You only have, like, a few boat lengths that you can do that for before the hull touches the water, and then you virtually stop. And so basically, the aim is you minimize maneuvers. You roll with the wind shifts. You roll with your opponent. And hence they've had to put boundaries around the course to force the boats back together, because otherwise I'd go out to a corner, do one tack and then go to the top mark. And so it's a different racing. It's still there are tactics involved, but the trade offs are different, that the cost versus reward of different tactical choices is very different.
 
<strong>Michael Hingson ** 16:31
But the race obviously goes with the newer designs, goes a lot faster, and it isn't hours and many hours of racing as it used to be, is that right?
 
</strong>Dario Valenza ** 16:42
It's also shorter course, so the format is kind of optimized for television, really, for, yeah, broadcast. So you have many short races, and it's it does mean that if you have a big disparity, like if one boat makes a mistake and falls a long way behind, it's over pretty quickly, because it did happen in the past where you get a boat that was outmatched or did something wrong and just spend three hours following the leader with no chance of catching up. So there's certainly a merit to having short, sharp races, but I think it's probably more physical and less cerebral, like, if you look at, yeah, the way the old boats worked, you had 17 people on there providing all the mechanical power, maneuvering, putting spinnakers up and down, dip ball driving, moving their weight around the boat. He had a tactician. They would have conversations about what's happening and react, you know, in a matter of seconds, not in a matter of milliseconds. Now you have eight people on the boat, four of them are just pedaling bikes, basically to put pressure into an accumulator to run the hydraulics. You have a helmsman on each side, and you have a trimmer on each side, and they don't cross the boat, because the boats are so fast that it's actually dangerous to get out of the cockpit. So it's very much more, I guess, closer to sort of Formula One in terms of it, you've got you've got speeds, you've got the reaction times are shorter. Everything happens more quickly, and there's certainly less interaction between the boats. Do you have
 
<strong>Michael Hingson ** 18:19
a preference of whether you like more the old way or the newer way of doing the races and the way the boats are designed.
 
</strong>Dario Valenza ** 18:28
If pressed, I would say I'd prefer the old way. But that's probably the bias, because I was involved more back then. Yeah. I think it's equally fascinating. And that sort of brings me to Yeah. So even you know, we'll get into how it applies to business and things like that, and it's the same problem, just with different variables. So my view with the cup was, whatever the rules are, you've got to try and win within them. And so they will change, the boat will change, the venue will change, the weather will change, budget limitations, all these things play into this multi variant problem, and your job is to balance all those variables to get the best
 
<strong>Michael Hingson ** 19:10
outcome right in the rules. Exactly.
 
</strong>Dario Valenza ** 19:12
Yeah. I mean, the teams do have a say. So I was, for example, in the committee that designed the rule for the catamarans that went to San Francisco, having said that what we thought we were encouraging by the rules, and what actually happened was nothing to do with each other, because once you set the rules, then the fascinating thing is how people interpret them, and they'll interpret them in ways that you can't possibly imagine, hence unintended consequences. But yeah, you have a say, but ultimately they are what they are, and the point of competing is to do well within those rules. Having said that, if they get to the point where you're just not interested anymore, then don't compete. But it is what it is. Yeah.
 
<strong>Michael Hingson ** 19:54
So how long did you do yacht design and so on, dealing. With the cup,
 
</strong>Dario Valenza ** 20:02
probably 15 years altogether, was 12 or so in the actual America's Cup, and a few years before that, working up to it, doing various different projects, and that's sort of in a professional capacity, getting paid before that as a passion. It's pretty much my whole settling my teens, maybe a few years before that as well.
 
<strong>Michael Hingson ** 20:21
So what did you do after that?
 
20:25
I started my own business.
 
</strong>Michael Hingson ** 20:26
There you go. Well, tell us about the business and what you what you started with.
 
<strong>Dario Valenza ** 20:36
Yeah. So it the the aim was what we call long range aerial data capture. So fancy way of saying drones with a long range that can carry out surveys effectively. So whether it's taking photographs, video, LIDAR scans or combinations thereof, the sort of underlying motivation was the importance of data. So having come out of the America's Cup and seeing the way you develop is you interrogate what's happening with the boat and the boat and the crew and the conditions, and the more channels of information you have, the more informed decisions you can make about improving now, applying that to real world problems, to things like linear infrastructure, to mining to land management. It seemed like to me there's a gap where if you could have better aerial data, you could make better decisions. And I happened to have a tool in the design and manufacturing processes that came out of the America's Cup that would allow me to create a lightweight airframe that would have that efficiency and be able to give that range. And this was at a time when, you know, people were already starting to think of drones as a solution, though there was a lot of hype around them, but it was really all around the electronics, around multi rotors, around things that you could effectively buy and put up in the air and do a short mission wave and then land. The idea of a long range drone, other than in the military, was pretty much unexplored, and I think largely because to make it work commercially financially, you needed the range you need to be able to cover in the order of hundreds of kilometers in one flight, so that you're not having a ground crew, effectively driving the line relocating from point to point as the surveys carried out. So initially it was fairly conservative in the sense that the main focus was to set up that manufacturing capability. So basically, copy or transfer those process out of the America's Cup into a commercial setting. So making molds, curing carbon, the way you document or the way you go about it, that design process, and I was open to doing custom work to subsidize it, basically. So doing stuff again, for for sailboats, for racing, cars, for architecture, just with that composite manufacturing capability as a way to prove it and refine it. And whatever money was coming out of that was going into developing a drone airframe. And then I was fortunate enough to have a collaboration with a former colleague of mine in the cup who set up a business in Spain doing computational fluid dynamics, and he alerted me to a contract over there for a military surveillance research drone. We, by then, had an airframe that more or less we could demonstrate, and we could show that it was lighter and was more efficient, and then fly further and it had a more stable flying path and all of that. So we won that contract, we supplied that, and then out of that came the commercial offering, and it basically grew from there.
 
</strong>Michael Hingson ** 23:50
But when did you start dealing with the drone design, the airframe and so on,
 
23:57
probably to 2015
 
<strong>Michael Hingson ** 24:00
Okay, yeah, I think I had started hearing about drones by then, and in fact, I know I had by that time, but yeah, they they were still fairly new. So how far would your drone travel?
 
</strong>Dario Valenza ** 24:16
So we have two versions, the old electric one will do a couple of 100 kilometers, the petro hybrid one will do up to 800 and so we're really squarely in the territory of crude helicopter, smaller, small fixed wing planes like Cessnas, and we're really going into that same way of operating. So we're not so much selling the drone to a utility to do their scans. We are providing the data that comes out of the scan, and we're using the drone as our tool to get that data. And by effectively mirroring the model of the traditional sort of legacy aviation, we can offer, obviously, a lower cost, but also better data. Because we fly lower and slower, so we can get a higher resolution and more accuracy, and there's a obviously carbon footprint reduction, because we're burning about 2% of the fuel, and it's quieter and it's safer and all of that stuff. So it's really doing that close in aerial survey work over large distances the way it's currently being done, but with a better tool,
 
<strong>Michael Hingson ** 25:21
the electric drone, you said, only goes a couple 100 kilometers, is that basically because of battery issues,
 
</strong>Dario Valenza ** 25:27
absolutely, especially power density. So not so much energy density, but power density really how much energy you can store in the battery in terms of mass, and obviously the fact that you're not burning it off, so you're carrying the empty battery around with you. Right?
 
<strong>Michael Hingson ** 25:45
Any interest in, or has there been any exploration of making solar powered drones?
 
</strong>Dario Valenza ** 25:52
We've certainly looked into it, and we've developed relationships with suppliers that are developing specialized, conformal, curvy solar panels that form part of the structure of the wing. There are a couple of considerations. Most prominent is the trade off that you're making. Like if you take add solar panels to a wing, even if they're integrated in the structure, and you minimize the structural weight, they will have a mass. So call it an extra kilo. Yeah. Right now, if I were to take that extra kilo and put it in battery or in fuel, I would be better off, so I'd have more energy by doing that than by having the solar panel
 
<strong>Michael Hingson ** 26:36
dealing on efficiency yet, yeah,
 
</strong>Dario Valenza ** 26:37
yeah. So obviously, on a hot day, when you're flying with the sun directly above, you probably would be better. But over the course of the day, different locations, banking, etc, it's just not there yet. Net, net, particularly considering that there'll be a degradation and there'll be a maintenance that's required as the panels deteriorate and the various connections breakdown, etc. So it's not something you'd rule out. Then the secondary consideration is, when you look at our aircraft, it's fairly skinny, long, skinny wings. When you look at the area from above, there's not a lot of projected area, particularly the wings being thin and very high aspect ratio, you wouldn't really be able to fit that much area right when it comes to and then you've got to remember also that if you're generating while you're flying, your electronics have to be very different, because you have to have some way to manage that power, balance it off against the battery itself. The battery is multi cells, 12 S system, so you then have to balance that charging. So there's some complexity involved. There's a weight penalty, potentially a drag penalty. There is a Net Advantage in a very narrow range of conditions. And overall, we're just not there yet in terms of the advantage. And even if it could extend the range by a few minutes, because we have an aircraft that can fly for eight hours, doesn't really matter, yeah.
 
<strong>Michael Hingson ** 28:04
So dealing with an electric drone again, have you ever looked into things like fuel cells as opposed to batteries? Or does it not make we have,
 
</strong>Dario Valenza ** 28:14
and there's a company in France that we've been collaborating with, it's developing a hydrogen fuel cell, yeah?
 
<strong>Michael Hingson ** 28:21
So I was wondering, yeah. And
 
</strong>Dario Valenza ** 28:23
again, this is about, sort of, maybe sounds a bit conservative, but you know, during these lessons from the Americas capitals, talking about being seduced by the latest shiny thing can come at the detriment of achieving what you need to achieve today. So we're very conscious in the business in carbonics, of having this roadmap where there's a lot of nice to haves, there's a lot of capability that we want going forward, and that's everything from the remote one to many operations, detect and avoid fail safes, additional comms, all stuff that will enable us to do what we're doing today, plus x, y, z, but we need to be able to do what we can do what we have to do today. And most of the missions that we're doing, they're over a power line in the middle of nowhere. They're in relatively non congested airspace. The coordination is relatively simple. We have the ability to go beyond visual line of sight. We have the range, so it's really let's use what we have today and put all the other stuff in time and space. As the business grows, the mission grows, the customers get more comfortable, and that's a way to then maintain the advantage. But it's very easy to get sucked into doing cool R and D at the expense of delivering today.
 
<strong>Michael Hingson ** 29:42
Yeah, it's R and D is great, but you still gotta pay the bills. Yeah, so you have worked across several industries. What's kind of the common thread for you, working across and designing in several industries? Yeah. So
 
</strong>Dario Valenza ** 30:00
I think it's a high level problem solving is having an outcome that's very clearly defined and a rule set and a set of constraints. And the challenge is, how do you balance all those elements to deliver the best value? So whether it's, how do you design a boat within a rule to go as fast as possible? How do you develop a drone to fly as long as possible, given a certain time and budget availability? You're always looking at variables that will each have their own pros and cons, and how do you combine them so things like, you know, team size versus burn rate versus how aggressively you go to market, how do you select your missions? How do you decide whether to say yes or no to a customer based on the overall strategy? I see that as you have all these variables that you can tweak, you're trying to get an outcome. How do you balance and weigh them all to get that outcome?
 
<strong>Michael Hingson ** 30:58
Yeah, well, you've I'm sorry, go ahead.
 
</strong>Dario Valenza ** 31:01
I was gonna say, I mean, I have also, like, an interesting motorsport and when you look at a formula, one strategy, same thing, right? Did you carry a fuel load? Do you change tires? Do you optimize your arrow for this? It's a similar type of problem you're saying, I this is my aim. I've got all these variables. How do I set them all in a way that it gives me the best outcome? Yeah,
 
<strong>Michael Hingson ** 31:23
and in your design and and as you construct and look at what you're doing, you decide exactly what the parameters are, and you know when you're going to change the tires, or, you know when it's time to put in more fuel or whatever. And then, see, you've got to really know the product very well,
 
</strong>Dario Valenza ** 31:42
absolutely. And again, in the case of salvo racing, it's almost exemplary, because the rules are spelled out, and you have, it's a very artificial set of constraints, and you have a race day, you'll have your budget, and obviously you can work to increase that, but the time is what it is. And then in the rules, you actually get to trade off length versus width, versus mass versus sail area. Do I make my boat more powerful so it goes faster in strong winds, or do I make it skinnier so it goes better in light winds? You look at the history of the weather in the venue, and the teams that win are the ones that get all those mostly, right? So it's not necessarily the latest, fastest, more, most extreme solution, it's the one that best balances all these variables. Yeah, you transfer that into business, and it's a similar thing. You've got, you've got funding, you've got burn rate, you've got people, you've got customers, probably more variables, and it's a little bit more fuzzy in some cases. So you need to work harder to nail these things down. And it's a longer term. It's an open ended prospect. It's not I've just got to race on Sunday, then I can have a break for six months. It's you do it today and tomorrow and tomorrow. So it's going to be sustainable. But I the way you think about it in the abstract, it's the same,
 
<strong>Michael Hingson ** 33:00
and you also have to keep evolving as technology grows, as as the industry grows, as demands change, or maybe better than saying as demands change, as you foresee demands changing, you have to be able to keep up with it. And there's a lot to all that. There's a lot of challenge that that someone like you has to really keep up with. It's
 
</strong>Dario Valenza ** 33:23
a balance between leading and listening. So there's a classic Henry Ford line that if I'd asked the customer what he wanted, he would have told me a faster horse. We've fallen into the trap sometimes of talking to a customer, and they're very set about, you know, we want to use this camera to take these this resolution, at this distance, because that's what we use on a helicopter, because that's what used on a multi rotor. And you have to unpack that and say, Hang on, what data do you actually like? Because we have a different payload. We fly in a different way. So let us tell you how we can give you that solution if you tell us what we want, and I think that applies across various sort of aspects of the business. But to your point about the continuous evolution, one of the most fascinating things out of this experience of almost 10 years of sort of pioneering the drone industry is just how much the ecosystem has evolved. So when we started out, the naive assumption was we're good at making airframes. We can make really good, lightweight, efficient aircraft. We don't necessarily want to be an electronics manufacturer. It's a whole other challenge. Let's buy what we can off the shelf, put it in the aircraft for the command and control and go fly. And we very quickly realized that for the standard that we wanted in terms of being able to satisfy a regulator, that the reliability is at a certain point, having fail safes, having programmability. There was nothing out there when we had to go and design. Avionics, because you could either buy hobby stuff that was inconsistent and of dubious quality, or you had to spend millions of dollars on something out of the military, and then it didn't work commercially. And so we went and looked at cars, and we said, okay, can seems like control area network seems like a good protocol. Let's adopt that. Although some of the peripherals that we buy, like the servos, they don't speak, can so then we have to make a peripheral node that can translate from can to Rs, 232, or whatever. And we went through that process. But over the years, these suppliers that came out of hobby, came out of consumer electronics, came out of the military, very quickly saw the opportunity, and we were one of the companies driving it that hang on. I can make an autopilot module that is ISO certified and has a certain quality assurance that comes with it, and I can make it in a form factor under the price where a commercial drone company can use it. And so it really accelerated the last maybe three, four years. There's a lot of stuff available that's been developed for commercial drones that now gives us a lot more options in terms of what we buy rather than what we make.
 
<strong>Michael Hingson ** 36:13
Well, now I have to ask, since you brought it up, does anybody use Rs 232, anymore? I had to ask. I mean, you know,
 
</strong>Dario Valenza ** 36:21
less and less, yeah, at one point, like we use it for GPS parks, because we didn't have anything that ran on can right slowly we're replacing. So the latest version of the aircraft now is all cap, but it took a while to get there. That's
 
<strong>Michael Hingson ** 36:37
gonna say that's a very long Rs 232, cable you have if you're going to communicate with the aircraft, that'd be I still have here some Rs 232 cables that I remember using them back in the 1980s and into the 1990s but yeah, Rs 232
 
</strong>Dario Valenza ** 36:57
horrendous ones was, there was a, I think it was a light LIDAR altimeter. Someone will correct me, it ran on I squared C, oh, which is the most inappropriate possible thing. And it is what it is. So all we, all we could do is shorten the wire length as much as possible and live with it until we found something better, and
 
<strong>Michael Hingson ** 37:18
then we also had parallel cables. Yes, of course, one connected printers,
 
</strong>Dario Valenza ** 37:26
and we have ethernet on the aircraft for the comms. Well, yeah, there's a lot of translating that we need to do. And again, I'm not an electronic engineer, but I understand enough of it to know what's good and what's not. Yeah,
 
<strong>Michael Hingson ** 37:38
yeah. The days have gone by with all of the RS, 232, and parallel ports and all that. Now it's all USB and Ethernet and cams and other things like that which making kind of fun. Well, what other industries have you been involved in besides the drone and the boat or yacht world?
 
</strong>Dario Valenza ** 37:56
So I've done a little bit in cinemable Things which was kind of pituitous. The last of the Star Wars prequels was filmed in Sydney, and I happened to be here for a few months between America's Cup campaigns. And there's a few boat builders that were asked to go and do fiberglass work on the set, and they recommended me to do some of the structural design work for some of the sets. I don't think I was credited, but it was fun. Again, not something I planned to do long term. It just happened to come up, and I did it for about three months. As I said, a little bit in motor sport, more as a hobby, but as an interest. But we've made in the early days of carbonics, we made spoilers and wings and bits and pieces for cars when we were getting going, but mainly the sailing of the drones, really, because I've been in the drones now for 10 years. So right?
 
<strong>Michael Hingson ** 38:51
What? Why did you switch? Or maybe, why is it the wrong answer? But what made you switch from doing yachts to drones, and how did the drone story come about?
 
</strong>Dario Valenza ** 39:05
Yeah, so I mentioned the angle of the importance of data, looking for a real world problem where data was going to make a difference, and having the right so that not a solution in search of a problem, but the right solution for this problem, saying, if we can design an airframe that can do this, there's an obvious advantage and an obvious saving that that would make a difference to the world that has a big market. Now that's the theory, then to take the plunge. It was a bit of a combination of things. It was being beholden to the unpredictable movements of the cup, where your career depends on who wins and where it goes, and as a young single man, that's fantastic once you're trying to get married and have a family, becomes a little bit more of a problem. So again, starting your own business doesn't exactly give you stability. Cheap but more stable, I guess. And really that combination of an opportunity, being able to say I can actually see if I can make this work, and see what happens, wanting to be located in one place, I guess, looking for variety as well, and knowing that, you know, I still could have contact with the Americas Cup World, because I said I was doing custom work, and we had people from the cup working in carbonics. But it's really that point where you say, Do I want to keep following the circus around the world, or do you want to try and do my own thing and see how that goes? And I can always go back. And the aim is, you know, once you're committed, then you sort of tend to try and make it work no matter what, and it becomes the new aim, and that's what you put your energy into.
 
<strong>Michael Hingson ** 40:52
I had a guest on unstoppable mindset named Dre Baldwin, and Dre was a professional basketball player for nine years. He went to high school, was on the bench the whole time, went to college, played in college pretty well, but wasn't really noticed until he went to a camp where people could try out and be scouted by professionals who wouldn't come and see you because you weren't famous enough to be seen just by them coming to look for you. But he got a video, and he got some good suggestions, and anyway, he eventually made that into a nine year career. And I asked him, when we talked, why did you end the career? Why did you leave and start a business? And the business he started was up your game LLC, and it's all about helping people up their game in business and so on. And of course, he does it all in the sports environment. But I asked him why he left, and one of the things that he said was it, what people don't know is it's not just the games themselves and the basketball that you play. It's all the other stuff. It's all the fact that if you're going to really do it and be reasonably well, you need to go to the gym a lot, not just when they tell you to practice, but you got to take the initiative and do it on your own. You have to do other things. And he said, I just got to the point where I didn't want to do that, all that invisible part of it anymore. And so he left and started his own business, and has been very successful, but it was an interesting answer. And in a sense, I hear, you know what you're saying. It's really where you're going to go, and what is, what's really going to interest you, which is what has to be part of whatever you do?
 
</strong>Dario Valenza ** 42:34
Yeah, that all makes sense. I think, in my experience, I've never not had an obsession, so to speak. So yeah, with the sailing absolutely like, if you want to be in the America's Cup, it can't be a day job. You have to be committed. You have to be able to concentrate, innovate again, if you're I wasn't an athlete on the boat, so it wasn't necessarily about going to the gym, but certainly doing research, doing testing, working on the boat overnight before I went out the next day. It is a competition, so that the longer, the harder you work, assuming you still keep your performance up, the better you're going to do. So it was an obsession. I accepted that I never it never occurred to me that I don't want to keep doing it right. It was really the logistics. It was thinking, because of the cup had gone to court, we'd had the deed of gift match. Everything had been on hold for a while. It got going again, and the rules changed and there were fewer teams. I'd actually spent a bit of time fundraising for the team that had come out of Valencia to keep it going until the eventual San Francisco cup. So that was interesting as well, saying that, you know, is it getting the reception that I hoped it would, in terms of people investing in it and seeing the value, and kind of looking at it and saying, Okay, now I've got to move to San Francisco the next one, who knows where it's going to be, the format and all those things, you just sort of trade it off and say, Well, if I can make a go of something where I can do it in my hometown, it can be just as interesting, because the technical challenges is just as fascinating. And it's really about, can I create this little environment that I control, where I can do the same fun stuff that I was doing in the cup in terms of tech development, but also make it a business and make a difference to the world and make it commercially viable. And that was really the challenge. And saying that, that was the motivation, to say, if I can take the thing that interests me from the cup and apply it to a commercial technological challenge, then I'll have the best of the best of both worlds.
 
<strong>Michael Hingson ** 44:44
What? What made you really go into doing drones after the yacht stuff?
 
</strong>Dario Valenza ** 44:52
So yeah, certainly that aerial data capture piece, but also the it's very announced. I guess. So most of the work that I was doing in the cup was around aeroelastic optimization, lightweight structures, which really dynamics, yeah. And so, you know, a yacht is a plane with one wing in the water and one wing in the air. It's all fluids. The maths is the same, the physics is the same, the materials are the same. If you do it well in the cup, you win. If you do it well in drones, you win also. But you win by going further and being more efficient and economical at doing these missions. And so it's sort of like having this superpower where you can say, I can make this tool really good that's going to give me an advantage. Let's go and see if that actually makes a difference in the market.
 
<strong>Michael Hingson ** 45:44
Well, I mean, as we know, the only difference really, between water and air is that the molecules are further apart in air than they are in water. So why? It really isn't that much different? He said, being a physicist and picking on chemists, but you know, I do understand what you're saying. So when did you actually start carbonics? Was that when you went into the Drone
 
</strong>Dario Valenza ** 46:05
World? So the business itself early 2012 and as I said, those are a few years there where we're doing custom work. And as it happened, I ended up supplying to New Zealand because we built an A class catamaran, which is effectively a little America's Cup boat for the punters, kind of thing that did well in some regattas. It caught the attention of the team New Zealand guys. They decided to use them as a training platform. We did a world championship where they were skipping the boats the carbonics built did really well in that sort of top five spots got a bunch of commercial orders off the back of that, which then brought some money into subsidize the drones, etc, etc. So by the time we were properly so the first time we flew our airframe would have been, you know, 2015
 
<strong>Michael Hingson ** 46:55
but nobody has created an America's Cup for drones yet. So there's a project for you.
 
</strong>Dario Valenza ** 47:01
They're all sort of drone racing, so I'm not surprised. Yeah, and I think again, it's really interesting. So when you look at motorsport and yacht racing in the 70s, the 80s, the 90s, the 2000s it really was a test bet, because you had to build something, go compete with it, learn from it, repeat. And you'd get, you know, the case of motorsport, traction control, ABS, all that stuff. In the case of sailing, that the use of, you know, modern fiber materials for ropes and structures, that was really sort of the cauldron where the development happened. And I think that was sort of the result of an analog world, so to speak, where you had to build things to know. I think now, with better compute and a more sophisticated role that simulations can play, it's still there is value in competition, but I think it's done in a different way. You're doing it. The key is to iterate virtually as much as possible before you build something, rather than building as many things as possible and doing the development that way.
 
<strong>Michael Hingson ** 48:13
Well, here's an interesting Oh, go ahead, yeah.
 
</strong>Dario Valenza ** 48:16
So I think that affects, certainly, how sport is seen in terms of there's probably more emphasis on the actual athletic competition, on the technology, because there are just other areas now where that development is happening, and SpaceX drones, there are more commercial places where control systems, electronic structures are really being pushed well before it was mainly in sport.
 
<strong>Michael Hingson ** 48:45
Well, here's a business question for you. How do you identify value that is something that you uniquely can do, that other people can't, and that here's the big part, people will pay for it,
 
</strong>Dario Valenza ** 49:01
cost per kilometer of scan is really my answer in the case of carbonics, saying you want to get a digital twin of a power transmission line over 800 kilometers. You can do that with a helicopter, and it's going to cost 1000s of dollars, and you're going to burn tons of fuel, and you can only get so close, etc. So you can only do it in visual conditions, and that's sort of the current best practice. That's how it's done. You can do it with satellites, but you can't really get in close enough yet in terms of resolution and independent on orbits and weather. You can do it by having someone drive or walk along the line, and that's stupendously inefficient. You can do it with multi rotor drones, and then, yeah, you might be able to do five kilometers at a time, but then you got to land and relocate and launch again, and you end up with this big sort of disparity of data sets that go stitch together by the time you add that all up. It's actually more expensive than a helicopter. Or you could do it with a drone like. Fly for 800 kilometers, which is making it Yes, and making a drone that can fly for 800 kilometers is not trivial, and that's where the unique value sits. And it's not just the airframe that the airframe holds it all up, but you have to have the redundancies to command and control, the engineering certifications, the comms, the stability, the payload triggering and geo tagging. So all of that stuff has to work. And the value of carbonics is, yes, the carbon fiber in the airframe, but also the the team ethos, which, again, comes out of that competition world, to really grab the low hanging fruit, make it all work, get it out there and be flexible, like we've had missions with stuff hasn't gone to plan, and we've fixed it, and we've still delivered the data. So the value is really being able to do something that no one else can do.
 
<strong>Michael Hingson ** 50:54
So I assume that you're still having fun as a founder and the owner of a company,
 
51:02
sometimes,
 
</strong>Michael Hingson ** 51:05
more often than not, one would hope,
 
<strong>Dario Valenza ** 51:07
Oh, absolutely, yeah. I mean, obviously there's a huge amount of pride in seeing now we're 22 people, some of certainly leaders in the field, some of the best in the world, the fact that they have chosen to back the vision, to spend years of their professional life making it happen, according to the thing that I started, I mean that that's flattering and humbling. There's always a challenge. It's always interesting. Again, having investors and all that you're not it's not all on my shoulders. People that are also invested, literally, who have the same interests and we support each other. But at the same time, it's not exactly certain. In terms of you're always working through prices and looking at what's going to happen in a day a year, six months, but you sort of get used to it and say, Well, I've done this willingly. I know there's a risk, but it's fun and it's worth it, and we'll get there. And so you do it
 
</strong>Michael Hingson ** 52:10
well, you're the you're the visionary, and that that brings excitement to it all. And as long as you can have fun and you can reward yourself by what you're doing. It doesn't get any better than that.
 
<strong>Dario Valenza ** 52:26
So they tell me, yeah, how do you absolutely, how do you
 
</strong>Michael Hingson ** 52:31
create a good, cohesive team?
 
<strong>Dario Valenza ** 52:36
Values, I think, are the base of them would be very clear about what we are and what we aren't. It's really interesting because I've never really spent any time in a corporate environment, nor do I want to. So keeping that informal fun element, where it's fairly egalitarian, it's fairly focused, we're not too worried about saying things how they are and offending people. We know we're all in it together. It's very much that focus and common goal, I think, creates the bond and then communication like being absolutely clear about what are we trying to do? What are the priorities? What are the constraints? And constantly updating each other when, when one department is having an issue and it's going to hold something up, we support each other and we adjust accordingly, and we move resources around. But yeah, I think the short answer is culture you have to have when someone walks in, there's a certain quality to the atmosphere that tells you what this team is about, right? And everyone is on their page, and it's not for everyone. Again, we don't demand that people put in their heart and soul into 24/7 but if you don't, you probably don't want
 
</strong>Michael Hingson ** 53:56
to be there. Yeah, makes sense. So what kind of advice would you give to someone who's starting out in a career or considering what they want to do with their lives?
 
<strong>Dario Valenza ** 54:08
Where do I start? Certainly take, take the risks while you're young and independent, you don't have a lot to lose. Give it a go and be humble. So getting my experience going into the cup like my approach was, I'll clean the floors, I'll be the Gopher, I'll work for free, until you guys see some value, like I'm it's not about what am I going to get out of this? It's how do I get involved, and how do I prove myself? And so being open and learning, being willing to put in the hours. And I think at one point there was a comment during the trial that he doesn't know what he's doing, but he's really keen, and his attitude is good. And I think that's that's how you want to be, because you can learn the thing you. That you need to have the attitude to be involved and have have a go.
 
</strong>Michael Hingson ** 55:05
Have fun. Yeah, you have to decide to have fun.
 
<strong>Dario Valenza ** 55:14
Yeah, absolutely. You have to be interested in what you're doing, because if you're doing it for the money, yes, it's nice when you get the paycheck, but you don't have that passion to really be motivated and put in the time. So right by this is that the Venn diagram right, find something you're interested in, that someone is willing to pay you for, and that you're good at, not easy, but having that openness and the humble and saying, Well, I'm don't try and get to the top straightaway, like get in, prove yourself. Learn, improve, gain skills, and probably, in my case, the value of cross pollination. So rather than sort of going into one discipline and just learning how it's done and only seeing that, look at the analogous stuff out there and see how you can apply it. Yeah. So again, from from boats to drones, from cars to boats, from really racing to business, abstract the problem into what are we trying to solve? What are the variables? How's it been done elsewhere, and really knowing when to think by analogy and when to think from first principles,
 
</strong>Michael Hingson ** 56:23
that makes sense. And with that, I'm going to thank you. We've been doing this for an hour. My gosh, is life fun or what? But I really appreciate it. Well, there you go. I appreciate you being here, and this has been a lot of fun. I hope that all of you out there watching and listening have liked our podcast episode. Please let us know. I'd appreciate it if you'd email me. Michael h i at accessibe, A, C, C, E, S, S, I B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael hingson, that's m, I, C, H, A, E, L, H, I N, G, s, O, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and I would ask you how, how can people reach out to you? If they'd like to reach out to you and maybe learn more about what you do, maybe join the team?
 
<strong>Dario Valenza ** 57:09
Yeah, probably the easiest way would be LinkedIn, just Dario Valencia. Otherwise, my email is just Dario D, A, R, I, o@carbonics.com.au.au,
 
</strong>Michael Hingson ** 57:21
being Australian, and Valenc spelled V, A,
 
<strong>Dario Valenza ** 57:25
l e n z, A, but the email is just dario@carbonics.com.au You don't need to know how to spell my last name, right? Yeah, sorry for the LinkedIn. It'll be Dario Valencia, V A, l e n z A, or look at the carbonics profile on LinkedIn, and I'll be one of the people who works. There you
 
</strong>Michael Hingson ** 57:43
go. Well again, this has been fun, and we appreciate you, and hope that people will reach out and want to learn more. If you know of anybody who might make a good guest, or if any of you watching or listening out there might know of anyone who would be a good guest for unstoppable mindset, I sure would appreciate it if you'd let us know, we really value your help with that. We're always looking for more people to be on the podcast, so please don't hesitate. And also, wherever you're listening or watching, we sure would appreciate it if you give us a five star rating. We really appreciate your views, especially when they're positive, but we like all the comments, so however you're listening and so on, please give us a five star rating and let us know how we can even do better next time. But Dario, again, I want to thank you. Really appreciate you being here with us today. This has been a lot of fun, and I'm glad I learned a lot today. So thank you very much.
 
58:37
My pleasure. You
 
**Michael Hingson ** 58:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Creative Designer and Successful Entrepreneur with Dario Valenza</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bd228acb-fc11-4156-bbd2-845682117fc1.mp3?source=rss&amp;ext=asset.mp3" length="87505508" type="audio/mpeg" />
<itunes:episode>337</itunes:episode>
</item>
<item><title>Episode 336 – Unstoppable Pro Basketball Player and Entrepreneurial Business Coach Part II with Dre Baldwin</title>
<guid isPermaLink="false">https://pinecast.com/guid/06ddff44-2ac4-4af7-86e0-7fe5760423d2</guid>
<pubDate>Fri, 16 May 2025 11:00:38 -0000</pubDate>

<itunes:duration>01:08:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/17950898-e46d-4781-a5c8-b90d0142519c/UM336-Dre_Baldwin-Coverart.jpg" />
<description><![CDATA[<p>From time to time I am contacted by someone who says they have an interesting and thought provoking guest who would be perfect for Unstoppable Mindset. Such was the case when I was contacted about our guest this time, Dre Baldwin. Dre and I had an initial conversation and I invited him to appear as a guest. I must say that he more than exceeded my expectations. And now he is back for a second time with us with more stories and insights.
 
You may recall from my first episode with him that Dre grew up in Philadelphia. He wanted to do something with sports and tried out various options until he discovered Basketball in high school. While he wasn’t considered overly exceptional and only played one year in high school he realized that Basketball was the sport for him.
 
Dre went to Penn State and played all four of his college years. Again, while he played consistently and reasonably well, he was not noticed and after college he was not signed to a professional team. He worked at a couple of jobs for a time and then decided to try to get noticed for basketball by going to a camp where he could be seen by scouts and where he could prove he had the talent to make basketball a profession. As he will tell us, eventually he did get a contract to play professionally. Other things happened along the way as you will hear. Dre discovered Youtube and the internet and began posting basketball tips which became popular.
 
In this episode we continue to discuss with Dre the lessons he wishes to convey as well as his life philosophy. Dre discuss more about the value and need for personal initiative. He tells us the value of having a personal initiative mindset and how that can lead to high performance.
 
I asked Dre about how playing basketball prepared him for his work in business. His answer will surprise you. It did me. As he points out, his business preparation came earlier and in different ways than playing basketball.
 
I also asked Dre why he left playing professional basketball. Again, his answer is fascinating. I will leave that for Dre to tell you.
 
I hope you enjoy my talk with Dre as much as I. Dre Baldwin provided many lessons we all can use. Who knows? Dre, you and I may talk again. Stay tuned.
 
 
 
<strong>About the Guest:</strong>
 
As CEO and Founder of Work On Your Game Inc., Dre Baldwin has given 4 TEDxTalks on Discipline, Confidence, Mental Toughness &amp; Personal Initiative and has authored 35 books. He has appeared in national campaigns with Nike, Finish Line, Wendy's, Gatorade, Buick, Wilson Sports, STASH Investments and DIME magazine. 
 
Dre has published over 8,000 videos to 142,000+ subscribers, his content being consumed over 103 million times. 
 
Dre's daily Work On Your Game MasterClass has amassed over 2,900 episodes and more than 7.3 million downloads. 
 
In just 5 years, Dre went from the end of his high school team's bench to a 9-year professional basketball career. He played in 8 countries including Lithuania, Germany, Montenegro, Slovakia and Germany. 
 
Dre invented his Work On Your Game framework as a &quot;roadmap in reverse&quot; to help professionals with High Performance, Consistency and Results. 
 
A Philadelphia native, Dre lives in Miami.
 
<strong>Ways to connect Dre:</strong>
 
<a href="http://instagram.com/DreBaldwin" rel="nofollow">http://Instagram.com/DreBaldwin</a>
<a href="http://youtube.com/Dreupt" rel="nofollow">http://YouTube.com/Dreupt</a>
<a href="https://www.facebook.com/WorkOnYourGameUniversity/" rel="nofollow">https://www.facebook.com/WorkOnYourGameUniversity</a>
<a href="http://linkedin.com/in/DreAllDay" rel="nofollow">http://LinkedIn.com/in/DreAllDay</a>
<a href="http://x.com/DreAllDay" rel="nofollow">http://X.com/DreAllDay</a>
<a href="https://www.tiktok.com/@workonyourgame" rel="nofollow">http://TikTok.com/WorkOnYourGame</a>
 
Kindly use this link for our Free book, <strong>The Third Day 📕: <a href="https://324157.huronrivermail.com/email/click/d141391u519/324157/o7q31RMHu6A1sWHW0cIh0w81aDlX6sIqUXYnwtWJF70.2" rel="nofollow">http://ThirdDayBook.com</a></strong> (we have a 3- and 10-book options too for gifting books!). You can become an affiliate (40% commission on all sales) <a href="https://324157.huronrivermail.com/email/click/d141391u523/324157/3dUiWn5P4zrOFMu2UkKRob3r6cudobdWj2XeWf1SPew.2" rel="nofollow">here</a>.
 
Work On Your Game University: <a href="https://324157.huronrivermail.com/email/click/d141391u527/324157/tX03ZUaOCEMwh0oH9hsPl6pnjl0Blz8Gb31-y2dfqW8.2" rel="nofollow">http://www.WorkOnYourGameUniversity.com</a>
 
And here's a link to a <strong>FREE training to increase business <em>without</em> working harder</strong> for your listeners: <a href="https://324157.huronrivermail.com/email/click/d141391u203/324157/i8K-WLtPYdIqGc-8cxhQhqR542o8xEqdQuSVO6x4chU.2" rel="nofollow">http://www.WorkOnYourGame.net</a>
 
And Dre's text number to get his FREE #MondayMotivation text 📲: <a href="https://324157.huronrivermail.com/email/click/d141391u531/324157/miXERyXjp6gk11-f9u545V9o2--kv8aoNyubEXxdpmY.2" rel="nofollow">1.305.384.6894</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well, hi everyone, and welcome to another edition of unstoppable mindset. And today we're doing something we've done a couple of times, but not very often, and that is that we are having another episode with one of our guests today. It's going to be Dre Baldwin, and Dre was on a few weeks ago. We talked about his career, what he's doing, his company, up your game, LLC, and we're going to talk about some of those things again. But I thought maybe, Dre, I really do appreciate you being here. And I thought maybe you could start by kind of going over your bio again and just refreshing our memory, if you would
 
</strong>Dre Baldwin ** 01:57
sure. So Michael, first of all, I appreciate you having me back on, but I'd be one of the few who's been invited for a return and about, just give me an idea about how long ago would people have heard the first conversation? So I know how much detail I need to go to here. Oh,
 
<strong>Michael Hingson ** 02:14
probably about five or six weeks. Okay,
 
</strong>Dre Baldwin ** 02:17
so background is in sports. Used to play professional basketball internationally for nine years, played in eight different countries. While doing that, started publishing content to this new website called YouTube in 2005 that's where I started to build a brand on the internet, and how I started to get known. 99% of my content was basketball related, until 2010 when I started talking more about mindset, but specifically pulled from basketball. And what happened is people who didn't play basketball heard that message, along with the athletes, and they started appreciating my approach to mindset, and I realized that mindset was useful for people who did not play sports. So that was the seed that got planted in my mind, that this is what I'll do after basketball, which I was still playing at the time, kept playing basketball till 2015 at that point. I dropped the basketball playing part. And then I just started focusing on mindset, pull from my sport experience, and applying it to business and life. And that's how I started to expand my audience. And then from there, of course, working with people in business and working with people in sales, and being in business and being in sales myself, I started to add things like strategy and systems and accountability and implementation into my framework, and now here we are with the work on your game approach, business, brand, etc, that I'm sure we're going to get into
 
<strong>Michael Hingson ** 03:34
here today. So when you quit basketball, did you quit because you just wanted to really go into the business? Or did you have to retire because the body wasn't doing as well? Or both?
 
</strong>Dre Baldwin ** 03:45
Great question. Well, there's only three reasons athletes stop playing. Michael, May I share them with you, sure? So one of them is physical incapability, such as your body just breaks down and you just can't do it anymore. Second reason, especially in team sports, is when the phone's not ringing, nobody's interested in hiring you anymore, so you just kind of bet you get backdoored out of the business. And neither one of those is my reason. The third reason is what we call the third day, and the third day is all about all the things that athletes do that you don't see on TV or on social media. So that's the training, that's the ice bath, that's the two and three times a day workouts. That's all the things you have to do physically in order to keep your body in position to where you can compete with the other top 2% performers in the world. And when an athlete gets tired of doing all that, on, let's say on. What's the word? What's the word that I'm looking for here, just the non glamorous work when you don't want to do that anymore, that's when it's time to get out of the game. So it came to a point with me that I just didn't want to do the non glamorous work as much. I still go to the gym and workout every single day to this day, but as a pro athlete, you need to be in the gym two and three times a day, and it's a different type of workout when you're looking to compete with people. People who are already in the top 2% and at the same time, Michael also saw a lot of opportunities for myself in the business world as an entrepreneur that I couldn't pursue if I was putting so much of my time and focus into athletics. So that's why I decided to transition into business.
 
<strong>Michael Hingson ** 05:19
COVID was a psychological or an absolute conscious decision to do, which makes a lot of sense, and it's nice to be able to do things on your own terms, isn't it absolutely so that's that's pretty cool that you you did that, but you played basketball for nine years, which certainly is a pretty significant amount of time to play basketball anyway, and you did that professionally. And I remember you were describing when we were here last about how in high school you you were basically on the bench, and you were not considered somebody who would be productive or all that good at basketball. But you certainly changed that going through college. And then I know you described to us that you went to an event where you were able to get some video of you playing, and that kind of helped launch the career. But it also, as you pointed out, launched the whole career of what you're doing today. Because you when that new medium YouTube came along. You put it up on YouTube as well, right?
 
</strong>Dre Baldwin ** 06:24
Yes, that's right. So I was on YouTube in 2005 and that's how I started to get people to know me on the internet
 
<strong>Michael Hingson ** 06:33
and know you they do and know you they did, which is, which is pretty cool. Well, so I think it's really fascinating that you have done the things that you've done. So we talked a little bit about personal personal initiative last time, and it would seem to me that that's pretty important, especially since you took the personal initiative right off to leave basketball into going to do this full time, right?
 
</strong>Dre Baldwin ** 07:07
Oh, yeah, absolutely. Personal initiative has been the, basically the main catalyst for all the things that I did, because everything that we talked about up to this point, and even stuff that we haven't talked about yet that either we will or we may not even get to here. Most of it Michael, has been me taking the initiative, and I'm kind of thinking while I'm talking to you, almost all of it has been me taking the initiative to create the opportunity, or what might be an opportunity, because and at the same time, I want to make sure the audience understands this, and I often emphasize this to audiences, virtually and live, that even though I would say 98% of the things that I've done professionally, whether as an athlete or an entrepreneur, were because I took the initiative to get the things started, that does not mean that everything that I tried worked. So I've taken initiative on several things that simply did not turn out to become a thing. So even as a pro athlete, I played almost a decade of professional sports, but I reached out to more teams than I actually played for because there are many teams I reached out to who were not interested, or they simply did not respond, or they just said, Hey, we like your stuff, but we already have a player, so we don't need you. So that happened many times. There many times I reached out in business to someone who maybe I was interested in collaborating with, offering my services to, or selling a product or something to, and they said, We're not interested. So there are many times that I took initiative and it did not produce a result. However, you take initiative 10 times and one times it produces a one time it produces a result that one time can make up for the other nine times it did not work, so to speak. So when it comes to personal initiative, it's everything. I don't know if we talked about this in the last conversation, but all the mindset stuff doesn't matter if you don't do anything with it. So personal initiative is when you put it to use,
 
<strong>Michael Hingson ** 08:58
right? Well, I know exactly how you feel, and I know exactly what you're talking about. I send out a lot of letters emails today, even about being a speaker for events that people have, and I know a little bit about the events. When we send out the letters, right and and on one hand, I can say, I'm amazed at the some of the people who say, Well, we're not interested, but that's their choice, and there's only so much can do about it. Sometimes I will follow up a second time, but if we don't take the initiative to deal with the things that we want to deal with, no one else is going to pretty much sometimes people will see something in us that we don't see for ourselves, and sometimes then they have to sell us on the idea, but mostly personal initiative is what we have to bring to the game. Yeah, and
 
</strong>Dre Baldwin ** 09:51
if you're gonna be an entrepreneur, you better have some personal initiative. Otherwise, you're better off getting employment somewhere,
 
<strong>Michael Hingson ** 09:56
yeah, well, even there, if you're a good. You will figure out how to show some initiative as well. That's right. What position did you play in basketball? I never asked you. I played the guard
 
</strong>Dre Baldwin ** 10:08
position. So I'm six feet four inches tall. So people in the metric system, 193 centimeters. You and Jerry West, yeah, Jerry West, I think was maybe six, maybe.
 
<strong>Michael Hingson ** 10:20
No, yeah, I thought it was six, three,
 
</strong>Dre Baldwin ** 10:23
I don't know, maybe 6365, something that range, but same position? Yes, guard. So when you play overseas, the the thing is, the big guys, the seven foot guys, if you have any coordination at all, you're going to get a chance, you know, in the NBA. So yeah, the thing is, when you're playing overseas, you can play a wider range of position, because the big guys aren't quite as big in general when you're overseas.
 
<strong>Michael Hingson ** 10:47
So if you're really big, then you you have advantages.
 
</strong>Dre Baldwin ** 10:51
Well, if you're really big, you're usually playing for the New York Knicks or the LA Lakers. That's
 
<strong>Michael Hingson ** 10:55
right. Why is it that so many basketball players this is a strange thing that I keep thinking about, why do you why are there so many people, I mean, even Wilt Chamberlain, who weren't great free throw shooters, even though they were certainly, clearly incredibly good at what they did,
 
</strong>Dre Baldwin ** 11:12
many, there are many theories on that. One of them, I think, when it comes to really big guys, first of all, they don't need to be able a free throw is 15 feet from the basket. So when you're seven feet tall and physically large, you don't need to make shots 15 feet from the basket to be effective and to be dominant and to help the team win. You could even be the best player on the court without ever making a shot from outside of seven feet from the rim. Think somebody O'Neal or these days, a lot of players play from the outside. They shoot outside, but you don't have to to be dominant. So a free throw again, a 15 foot away shot is not quite in rhythm. You're just standing there, and everyone else is standing around. It's a not a difficult shot, I mean, not an easy shot for a lot of big guys. And also, if you don't develop the touch, another thing you got to keep in mind, a basketball is a certain size, the same size for everybody, but a big guy, their hands are so big that it might be hard to kind of develop the touch that a six, five guy can develop shooting the basketball. So many theories, but there are some big guys who are actually good shooters. So never know. Yeah.
 
<strong>Michael Hingson ** 12:16
Well, it's just always amazed me, because I know people are basically standing around, it's quiet, but it just always seemed to me to be a little strange that some people just don't shoot free throws all that well. But I understand that it's a it can be a mystery, and it also can be that, as you said, by the time you're really done, you're only like about seven feet from the basket, then that can be tough, right?
 
</strong>Dre Baldwin ** 12:39
And also you got to keep in mind the psychological effect of it as well. So sometimes that can hurt players who are even shorter, just the psychological effect of if you miss a few, like a kicker in football, you miss a couple kicks now all of a sudden you can't make anything. Yeah, you just lose it mentally. So
 
<strong>Michael Hingson ** 12:55
the people who are so good at basketball, but who may not really be great at free throws, I assume, psychologically adjust to that, and they go, Okay, I understand that that's not the one thing that I'm all that great at. But that's not where I really need to be and what I really need to do from a player standpoint, most of the time,
 
</strong>Dre Baldwin ** 13:13
I would say, generally, yes, sometimes, I mean, depending on who you're playing against and how the rules are going, sometimes it can be used against you. You know, Shaquille O'Neal. They would follow him on purpose so that they would make him shoot free throws, because they knew he wouldn't. He wouldn't make free throws easily. He could make a dunk. So they would sometimes use it against them, but it's all it's all part of the game, all part of the gamesmanship and strategy of trying to win.
 
<strong>Michael Hingson ** 13:35
But Shaquille O'Neal knows that knew that, and so he could deal with it,
 
</strong>Dre Baldwin ** 13:40
yeah, and he made enough. He can make, yeah, half that was enough, and then he would beat you so bad on all the times when you didn't send him some that he made, more than made up for what he did not have at the free throw line.
 
<strong>Michael Hingson ** 13:54
What lesson can we take from that discussion into business? Well,
 
</strong>Dre Baldwin ** 13:58
well, not everybody is great at everything. I mean, we all have our strengths and weaknesses, and we all have our advantages, and if you want to call them disadvantages in different aspects of business. So the job is not to necessarily erase the disadvantages, because it may take some resources or time that we simply don't have, but to figure out where you have the advantage and then just stay there. All right, just hang out there. So if you're secure, O'Neill, don't hang out at the free throw mile. Hang out next to the basket where you're dominant, because nobody can beat you there. It's kind of like if you're gonna wrestle with an alligator, you're better off doing it on land than in the water. You're probably gonna lose in the water, but you got a chance on land, and
 
<strong>Michael Hingson ** 14:36
you better stay away from the open mouth and try to get the mouth when it's closed. Yeah, exactly.
 
</strong>Dre Baldwin ** 14:41
But even on land, if the mouth is closed again, wasn't gonna do I guess it can eat you, technically, but in water and water can drink water, you can keep breathing, that's
 
<strong>Michael Hingson ** 14:51
right. So there's a lot to do, yeah? So what's the most important thing you think that people take away from you and all the. The knowledge that you've amassed, and all of the the speaking that you've done and teaching that you've done, what, what's the most important thing that people take away from you? Most important
 
</strong>Dre Baldwin ** 15:10
thing, I think, if I had to one through mine, it's really just the the mental toughness, the discipline, the staying focus, which, if you're talking to people who are over the age of, let's say, 30, working in a professional world, I'm not the first speaker they've heard of, not the first quote, unquote motivator they've been exposed to. So it's a reminder sometimes, for people, it's a fresh perspective on things that they have heard before but maybe haven't plugged themselves into as strongly as they want to. So I would probably say that if I had to just say one thing that I hear most often, it'd probably be
 
<strong>Michael Hingson ** 15:46
that, well, you know, we talked a lot last time about mindset, and of course, the title of this podcast is unstoppable mindset. What's the connection between mindset and execution when you're dealing with high performance?
 
</strong>Dre Baldwin ** 16:00
Well, the way we think leads to the things that we do. So your mindset leads to your behaviors, and behaviors lead to your actions, actions. Well, behaviors are your actions, and actions lead to your outcomes. So the connection is, mindset is everything, because when you lose your that, when you lose that lock in mentally like specifically the confidence, because everything else is confident is what we see on the surface, and it's what we generally tend to be focused on. We're thinking about how we feel and how we're putting ourselves out there in our work. Use that confidence, then everything else collapses. It's just like we were talking about with the free throw shooters or a kicker in in football. As long as you have the confidence, you have a chance. Same thing with a professional speaker. You get on stage, if you're not confident in what you're sharing, the audience is not really going to hear it, even if you have the script, even if you have the whole speech scripted out perfectly. And you can have a mediocre or a terrible speech, but if you're very confident, the audience is going to believe you. Doesn't matter what you're saying. So it's the thing that we should all keep in mind is that the human, the human animal, takes things in more non verbally than we do verbally. So it's not really what you say, it's how you say it, and it's not really necessarily what you do is how you do it. How you do things has a bigger impact on people and it they are more likely to remember and retain how you did or said something more than there to retain what you did or what you said. So is the energy is everything, and energy is, I tell people, it's 85% of the job in life. Michael, if you have the energy, the right type of energy, even if your skill set is not there and you're technically not all the way on point, you can still win,
 
<strong>Michael Hingson ** 17:43
yeah, well, and I understand that, and I do know that the better speakers are the people who really can convey that energy and get their audiences to feel that energy. That's right, you do have to have something relevant. To say, I have heard some extremely boring speakers, and you can tell because they don't have the energy. Some have been athletes, no less. But the bottom line is that if you don't have the energy, and if you can't think about and project what you want in a very substantive, positive way. People aren't going to pay attention
 
</strong>Dre Baldwin ** 18:26
to you. I agree with that 100% and I've heard a bunch of boring speakers as well. Yeah, yeah, we got a buddy in the meeting
 
<strong>Michael Hingson ** 18:33
planners. Yeah, well, maybe there, or there, or the meeting planners are hoping. But, yeah, that's exactly it, and it's really unfortunate, but more more people who want to speak need to really learn how to be a speaker. And you know, my belief is that part of being a good speaker is including stories in what you you talk about. You can talk about concepts all day, but stories are what brings a lot of it home to an audience, because that's where people really relate to you. I think I'm so
 
</strong>Dre Baldwin ** 19:09
glad you brought that up and I tell this. Here's a story for you right here. So yeah, so several years ago, and this will connect a couple things we talked about. So when I first got into speaking, Mike, I don't know how you got in, but how I got in is nobody knew who I was. So the my mentor, who was a full time paid speaker, said, Dre, you just need to go out there and do some stuff for free. And no, just get some get your feet wet, because you need some proof. Because often, when I would reach out to people, they say, Well, do you have a video of you speaking? I didn't have any. So I would go and do free gigs. I would fill out calls for speakers. I would submit proposals, and I did hundreds of those between 2015 and probably 2017 so there was an event in St Louis. I'm based in South Florida. So they I filled out the form to present myself as a possible speaker. No, no fee, no money, no nothing. They. Said, or you can come speak. So I came and gave a speech, and it was a what they call breakout session. This is when it was eight people speaking at the same time, and you just pick which room you want to go in. And I gave a speech called work on your game, and they called me back, and again, I had to pay for that. I paid to travel. I paid for the hotel, and I did not get paid. So I get called back by them about six months later, and the person running the event says, Hey, Drew. Says, Hey, Dre, the feedback that we got from your presentation was so good that we want you to come back and give that same speech next year, but we want you to be the keynote speaker and we'll pay you this now, which is what I did. So I came back next year and gave the keynote. Now they had, this is a two or three day conference, and they had two keynotes, so one on Tuesday. One on Wednesday, I gave the Tuesday keynote. There was someone speaking on Wednesday, so I stayed through Wednesday afternoon just to hear the other speaker, because I'm still relatively new at speaking. So I figured this person is a keynote as well. Let me hear what they have to say. Maybe I can borrow some stuff, maybe I can steal a couple tactics from them. And I went to their speech, and their speech was all information, and this person had probably bought 100 sides, and it was just side after side of the side, and they were just going over the information that was on the side. And I'm like, this sucks. And it actually kind of annoyed me more than it bored me, because I'm like, Well, they probably paid this person the same amount they paid me, and that that didn't seem fair to me, like when, when I looked at that because I said, this person is not doing anything near what I'm doing. So when I give my speeches, in to going back to what you said about stories, and I tell people this. I use a formula, I tell a story, I give an explanation of the story, and then I tell people how they can use it. So story, point application, or point story application, however you want to do it. That's the format I use every time I give a speech and I and the good thing about that because some people may be listening to this and thinking, Well, man, how can I they may have seen you or seen me, Michael, on stage, and you give a 60 minute keynote, and someone's like, well, how can you give a 60 minute speech with no notes and not forgetting what you were going to say? And I tell people that if you build your presentation around a story, you don't need notes to tell a story. All you have to do is remember the just what is the story. Then you tell the story. And I can extrapolate a story off for an hour if I want to. But what I do in my keynotes, I usually have anywhere from three to five main points I want to get across. But I always, always come up with a story to illustrate the point. Then I tell them what the point is, and then I give them the application, but the story takes up the bulk of the speech. And the reason why this matters is not because we're tricking the audience. The reason why it matters is because people do not retain information. They retain stories. That's how the human brain is wired to retain narrative, not information. And the example that I use with people is, tell me something that you learned in class when you were in the 10th grade. And most people can answer the question, but then I said, Okay, when you were in 10th grade, you were 15 or 16 years of age. Tell me something that happened in your life when you were 15 or 16. Everybody can answer the question, why? Because we remember the stories. We do not remember the information, even though you got the information, because most people graduated from the 10th grade, you moved on to the 11th, 12th and got a diploma. So clearly, you got the information somehow, but you can't even remember what it was, but you can remember the story, and that's what I tell people all the time. You want to get better at speaking, get better at telling people a story and kind of painting a picture for them. And information does not paint pictures. It bores people.
 
<strong>Michael Hingson ** 23:29
You know, what's interesting is that I, I do remember a number of things that I heard in classes in high school and so on. And I reason I say that is because I was blessed. I had teachers, a significant number of teachers who liked to tell stories. I remember my geography teacher in ninth grade was talking and I, what I don't remember is exactly what the subject was. I think it had to do with Benjamin Franklin or something in the in in around that time. And what he said was people underestimated this guy. And then he proceeded to tell a story about himself, where he took aptitude tests, and the aptitude tests all said that he should be a plumber. And he said, Well, I'm not a plumber. I'm here teaching geography. And I thought he did a great job. I thought Mr. Campbell did a great job of teaching geography, but he told that story. And I've had a number of teachers who included stories and everything that they did, and so I I learned a lot about telling stories from from them, and trying to do it myself as as I went forward, I remember in college, an English teacher that I had told us all to write some sort of a story about something, and I and so I chose. To write a story, but I had my first guide dog with me, so I actually wrote the story with the guide dog telling the story. And that impressed the English teacher. But I think, yeah, but I think that that's really important. Stories are so crucial, and if you don't include stories, people aren't going to take much away from what you say. You're absolutely right. That's
 
</strong>Dre Baldwin ** 25:26
right. You got lucky with your teachers. My teachers did not tell stories.
 
<strong>Michael Hingson ** 25:31
I heard some who didn't, but, yeah, but, yeah, but, but some of them were, were great at telling stories and and I was really blessed to have them. Then later, of course, once I started speaking and I again, I was blessed because I had essentially right out of the box, escaping from the World Trade Center as a story that people wanted to hear about. And so I started to talk about that. But other things along the way. I had one situation where a speaker's bureau asked me to go deliver a speech to the national Property Managers Association. And I said, Okay, what are they? And she said, Well, they're the people that take care of rentals and so on. They manage your property. If you've got a house and and you're you're moving or whatever. And I said, Well, that's perfect, because I have a house that a property manager is handling right now. Well, I got to the event very late the night before, and I like to get in early. I'm like you both for getting early and staying late. If there are other people speaking before I speak, I want to hear them. And if there are keynotes after my keynote, I want to hear them as well, for the same reason, but also especially for people before me. I customize every talk, and I will oftentimes find things that people say that I then can include in speeches in my keynote that I'm going to give but anyway, I got there too late to hear any of anything that anybody said the previous day, and my keynote was going to be at breakfast. So I go down for breakfast, and I am sitting there listening to some people talking at the table where I was sitting for breakfast. It was like 10 minutes before I was supposed to talk, and what they were talking about were subjects that just didn't seem anything to be related to managing property and apartments and all that. So I asked one of the people, what is the national Property Managers Association? And they said, national Property Managers Association is the entity within the government that manages anything physical that the government owns that's totally different than what the speakers bureau told me, and here I am 10 minutes away and have to shift the entire talk. Well, fortunately, I was had enough experience that I was able to do that, and they actually asked me to come back as well because of that, because I was able to relate to people and again, getting good, positive reviews. But I really believe that it's important as a speaker to monitor your audience, to know what's happening with your audience, and if they're not reacting well to what you're saying or how you're saying it, you need to be able to sometimes shift to get them to to relate to you again, because you're the one that has to draw the audience in. That's right, and it's so important to be able to do that.
 
</strong>Dre Baldwin ** 28:32
Yeah, very true. I'm looking them up while you're talking and I see that, MP, NP, Ma, is that the organization? Yeah, you think is one thing is actually another,
 
<strong>Michael Hingson ** 28:41
it's actually another. Well, and I had had experience in negotiating GSA contracts and other things, and even contracts with agencies, as I put it to the group, that if I talked any more to you about them, then we'd have to make you disappear. So yeah, and they laughed, and they love that, because they knew I would, you know who I was talking about, but you know, the the bottom line is that it's really all about relating to the audience. They're going to remember you if you relate.
 
</strong>Dre Baldwin ** 29:10
That's right, very true.
 
<strong>Michael Hingson ** 29:14
So you did basketball for nine years, what would you say? Or how would you say that playing basketball really prepared you to go in and do business and have a business.
 
</strong>Dre Baldwin ** 29:25
That's a good question. I would say it did not. I would not credit basketball with me being an entrepreneur. I would credit first of all that I had a solid home background. I was lucky enough to have a mother as an educator who was big on making sure her kids could read and write from a very young age, which opened me up the books and writing myself. Secondly, because of that, I think it made me a more open minded person, which is how I got introduced to Network Marketing when I was in college, which is what really planted the seed for me becoming an entrepreneur. And third. Was that I've always been a natural salesperson slash marketer slash enterprising individual, and I have I applied those to help my basketball career happen, and then I knew, based on things that I had seen, that I didn't want to go into a regular work situation after basketball. And the other option that I saw was to become, excuse me, was to become an entrepreneur. And because I had read Robert Kiyosaki, because I read Tim Ferriss, and because I read in many other books about sales, marketing, business, and also the perfect timing of the internet becoming the internet around the time that I got out of college, and then no starting to blow up at the time that I stumbled upon it and started using it, all of those things conflated into it, and the fact that I played sports just helped the story, because it gave me a it kind of gave put some glue to the story of, okay, this guy's going to talk about how the mindset of an athlete applies to the business world. Well, what's your credibility to talk about it? Well, I was a nine year professional athlete, and what makes this all the pieces fit, it makes sense. Was, well, I struggled to make the team in high school, Barry struggled to make the team in college, Barry was able to get myself a chance as a pro, and then I used the internet to get myself in when using the internet was not a thing for the mainstream person. So all the things that I did as an athlete, Michael simply contributed to the story and contributed to the credibility piece of what I was talking about and why. But me being an athlete is not what made me an entrepreneur. And I'll add to that by saying that there are a lot of athletes I know who I played with and against who do not have what it takes to be entrepreneurs. So it's not being an athlete that qualifies you to be an entrepreneur at all. There are some who have done so successfully. There are many who have tried, but it ain't for everybody. Were
 
<strong>Michael Hingson ** 31:53
you pretty disciplined before you started playing basketball? And the reason I asked that question is, if you learn more about discipline while being a basketball player, did that help in terms of going into being an entrepreneur and starting your own business?
 
</strong>Dre Baldwin ** 32:09
Well, I was disciplined because, again, with respect to my parents, they were just about discipline. It's just me and my sister. They were just very No, no video games or playing outside on school days. No, do your homework every day, be good in school, get good grades, etc. So they instilled the discipline in that realm. But when it came to me, personally, when it came to discipline, I didn't really start to notice it until around the same time I started playing basketball, which was my mid teens, which is also the time when I started working, because in the state of Pennsylvania, the legal aids to get a job is age 15. So when I turn 15, everybody in my neighborhood, the parents will say to the kids, okay, we're covering the food, clothing, shelter, but you want anything extra, go get yourself a job. And whatever little money you make, you pay for it with that. You want to go to the movies, you want to hang out at the mall. You pay for it with your paycheck, and you go get a job. So I had always had jobs since I was 15 years of age, so the discipline just came from that background, and then I applied it to sports. And then by the time I got to college, and I was actually showing that I could actually play, and people were noticing me and saying, Hey, this guy is actually no kind of good that's when I realized that the discipline that I had used to make myself good at basketball was a a tool, because I looked around the other players who I was playing with, and I noticed that they didn't have this one. They didn't come to the gym practice by themselves. They didn't go to the weight room and workout. They just played when it was assigned to us, to play, like practice and games with the team. But they never did it on their own. Voition, so when I realized that other people didn't do it on their own volition, that's when I realized, okay, there's a there's a competitive advantage to this. And that was around age 1819, then I started to figure that
 
<strong>Michael Hingson ** 33:50
out. But then you started playing professionally, and nine years later, you started your own business, which also sends the message, ah, there's an opportunity of using discipline. So that's pretty cool, and you you were pretty disciplined right from the outset. I again, I appreciate that. I know for me, since I don't get to use some of the same kinds of tools that people with eyesight get to use, there's a lot of need to be more disciplined. And I also had teachers in college when I was majoring in physics, who also talked about things like pay attention to the details. And that's something that always stuck with me. I actually was at UC Irvine earlier this year, and I was was asked to come and do a speech. Actually, I was inducted into phi beta, kappa as an alumni member, they also asked me to give the speech at the induction dinner for everyone, and I talked about the fact that physics professors said, and I took it very much to heart, because it was true. Pay attention to the details, because the details are what are going to help you and guide you into. Having success in the bigger things. So I did that. Yeah, so how do you handle pressure and high takes? How do you handle pressure and high stakes situations?
 
</strong>Dre Baldwin ** 35:16
Give me an example of a high stakes situation.
 
<strong>Michael Hingson ** 35:20
I uh, you're in a store and there's a robbery going on around you, I don't know, or you're trying to negotiate a multi billion dollar contract?
 
</strong>Dre Baldwin ** 35:31
No, for me, I don't look at it as pressure those kind of things, because I know what I can do. I know what I'm offering, and I know the way that I'm the way that I'm showing up and presenting myself is going to go, how it however is going to go as a salesperson, I never feel, I have never felt pressure in the middle of a conversation, even if I'm really like, hey, wanting to close this deal or I really want to make whatever the money is, I never feel pressure in that moment, because I've already prepared ahead of time. So what I tell audiences that preparation is the hallmark of the professional. The professionals are always prepared ahead of prepared ahead of time for the situation that is coming. Doesn't mean it's always going to go your way, but you are prepared for it, and you're prepared for the contingencies of it. So, so that's one thing when it comes to that type of pressure. The other thing about pressure, and also with, I guess people couple pressure with stress is that they're actually good things, depending on how you frame it. Pressure and stress are good things when you use them the right way. I find in my line of work, Michael, that a lot of people would benefit from some from some pressure, because many people are masters at procrastination, going slow, doing things later, and doing things at their own pace. And the problem with that is that we are all working on with a limited amount of time our most finite and most valuable resource. So when we don't have pressure on ourselves, or we try to alleviate or eliminate or avoid pressure, what it allows us to do is to grow complacent, go slower and to delay. And those are problems for people who claim that they want to be high level performers, and they claim that they have things they want to achieve in life that they have not yet achieved yet they allow themselves by alleviating pressure and whatever, whatever way they use to do it, they allow themselves to continually add time to a situation, as if they have a they have a known budget of time to give away. So pressure is actually a good thing when it's used the right way and framed the right way, along with stress. So how do I handle pressure? I actually look forward to it, because it tends to reveal who you are and bring the best out of you. And if you've been doing the work and putting good stuff in you, then pressure actually will actually elevate you more than it will bring you down.
 
<strong>Michael Hingson ** 37:44
Yeah. The reality is that pressure, in the traditional sense of the view of the word, is self imposed, and that's right, the fact is, things happen. You know, you have a contract you gotta do work on. You've got a certain amount of time to do it, because you usually know when it's gotta be done by. And the bottom line is, you can create the pressure by, as you say, procrastinating or worry. But the reality is, the better thing is to prepare and do it right from the outset. And I'm assuming that's the kind of thing you advise for other people as well.
 
</strong>Dre Baldwin ** 38:17
You mean to do things right
 
38:20
Yeah, exactly.
 
<strong>Dre Baldwin ** 38:22
Of course, prepare. But also, let's just say there are things that you haven't done yet, and you weren't supposed to have done them yet, but you just know you want to get them done. So let's say you had 10 things on your list, and you say, Oh, I'll do five today and five tomorrow. Well, you can put pressure on yourself and see, let's see if we get eight done today, or how about all 10. So the pressure, just what it does is it condenses time frames. Yeah, and this is an important concept that I tell to people, especially people who say that they want to be high level performance, is that you have to condense time frames because we don't know how much time we have left. So we can't conduct ourselves as if we can put things off until the quote, unquote, tomorrow, because you are not guaranteed a tomorrow or next month or next year. So we put pressure on ourselves. We take something that was going to take two weeks and we get it done in five days. Now we just bought ourselves nine days of time, because now we took a 14 day task and we got it done in five so now we just got we have nine extra days, and then those nine extra days we can do another thing and condense more time, and condense more time. And if you really think about it, a well lived life, that's pretty much what it is. We're taking what most people take 80 years to do. We're trying to get it done in 40 and then we get get another 40 years to live of doing what we want to do. And usually a well lived life means the stuff that, all the stuff that we thought about and know, dreamed about doing the the proverbial bucket list, we actually cross everything off the list. The only reason, only thing that stops most people from crossing things off the list, aside from their own fear, is they run out of time. So what pressure does is gives you more time because you get the same things done just faster.
 
</strong>Michael Hingson ** 39:59
The other part about that is that you get it done faster, which also means you have a lot of time to even let your subconscious think about it, and you may come up with other things to add to it, to get it done better, or to augment what you already did. And you don't get to do that if you wait till the last second, if you allow yourself to worry and really, as we've both said, not prepare and do it right from the outset. That's right. And I like to get things done early when, when I possibly can. So if I end up doing something late, it's probably because I didn't take good notes and I forgot. But I don't like to do that, but you know, anything can happen.
 
<strong>Dre Baldwin ** 40:44
Yeah, that's right. And sometimes you get something thrown in your app where you don't have the luxury of doing it early, because there's only a little bit of time left, but usually, high level performers usually get those things done.
 
</strong>Michael Hingson ** 40:55
But the other part about that is that with everything else that you've done, when something suddenly gets thrown at you. You've you've got a mindset, you've prepared to be able to deal with whatever has to be done, and you don't worry about it. You just go do it. Yes,
 
<strong>Dre Baldwin ** 41:11
that's right, and that's usually why you were the one who was asked to do it in the first place, because some kind of reason to believe you can get it done. Lucky you.
 
</strong>Michael Hingson ** 41:19
Right? Yeah, exactly
 
<strong>Dre Baldwin ** 41:20
what
 
</strong>Michael Hingson ** 41:22
is the thing that you think that you've most taken from your career in sports into your career as an entrepreneur and as your as a business person, the
 
<strong>Dre Baldwin ** 41:33
scoreboard that sports is a performance and results based business that regardless of how anybody else feels about you, regardless of what anyone in the audience has to say, regardless of what their own teammates or opponents have to say at the end of the day. To borrow a cliche, all that matters what the scoreboard says, All right, that's the result. And sports is a results based business, and it all comes down to that, what does the scoreboard say after all the conversation and all the talk. Now, what I explain to people, especially entrepreneurs, is that, though there are many parallels between the business world and the sports world, this one is not one of them, because the business world is not a meritocracy. Business world is not about the result, so to speak, the business world is not necessarily about scoreboard. It is, but it isn't. Because in the sports world, let's say, if your dad is the coach of the baseball team, and you suck, but he keeps putting you in the game because he's your Dad, you're going to get exposed on the field because the performance is going to make it obvious that you can't play. But in the business world, if your dad is the boss, you can keep getting elevated to positions that you have not earned, and it's harder for you to be exposed, because there's not one objective scoreboard in the business world, same way there is in the sports world. So in the business world, you have to add some extra pieces, because in business, Michael, I mean, excuse me, in sports, Michael, if you're a really good performer, you don't have to have friends. Nobody has to like you. You don't have to shake any any hands. You don't have to have any networks or connections. If you're a good enough performer that will elevate you to the highest levels of the game, no matter what anybody thinks. Now, you may get some negative press or a lot of negative press behind you, but the performance still stands in the business world. On the other hand, if you're a really good performer, but you don't have friends, you don't have the right connections. People simply do not like you, especially in your own industry. Now you can get buried and find yourself completely out of the game. So that's one big difference between the business world and sports world. But I still always come back to this is a performance and results based business, because you still do need to perform in business, and you do want to produce results in business. Now you combine that with the relationship skills, the strategy skills, the political skills, then you get magic.
 
</strong>Michael Hingson ** 43:48
Yeah, well, and again, it ultimately all goes back to the preparation. And at the same time I do, and I'm sure you do as well. You love to get feedback when you go give a speech, when you do something. And obviously feedback can come in in a number of different ways. It can be they they buy your product or or when you're doing speeches, they write very positive things about you. But I like to get those, and I like to get the other comments where somebody maybe isn't totally happy with with you and what you said, if they're substantive enough to be able to give you information that then you can take to heart and learn from that's a good thing too.
 
<strong>Dre Baldwin ** 44:32
Yes, I agree with that. And of course, you gotta weigh where it's coming from. Yeah, you do? Yeah. I'm looking at, I want to know what the what the tech writer has to say, not necessarily to people in the audience. I'll take the feedback from the people in audience, but they're not ultimately making a decision on whether I get some good referrals or if I get invited back, right?
 
</strong>Michael Hingson ** 44:54
But if enough people love you, then, then they'll invite you back. But yeah, I know what you're saying. Yes, correct. Right? So there are people who have a lot of skills and who have a lot of talent, but you would say that consistency is more important than having talent or skills and achieving success. Why is that?
 
<strong>Dre Baldwin ** 45:13
Depending on what game we're talking now, Michael, if we're talking basketball, height is a talent. So if you're five feet five and you can't jump, and somebody else is six five, and they can jump out of the gym. The talent differential does matter. You can't out consistent. That lack of talent, that talent deficiency, you can't beat that with hard work. So this whole the concept that everybody's heard the same, Hard work beats talent with talent doesn't work hard generally, is directionally true? Is better for me to say directionally true. However, it depends on how big that talent gap is. Gap is big enough, then you can't outwork that gap. But let's just say people are relatively equal. Then yes, what you said, the consistency, the discipline, is showing up. That does make a difference. So what was the question again?
 
</strong>Michael Hingson ** 45:59
Well, it was essentially, why is consistency more important than talent or skills and achieving success? Oh,
 
<strong>Dre Baldwin ** 46:06
well, well, first of all, people know you for what you do. You are what you repeat it. We do. I believe it was Aristotle who said that, and human beings are creatures of habit. We come to know people based on their consistent behaviors. So whatever you consistently do is the reputation that you develop, and your reputation, as they say, precedes you, and your reputation can work for or against you without you even being in the room, because people come to know you based on your consistent behavior. So when people are pretty equal in resources, skill, ability, etc, etc, whoever's more consistent, more reliable, more dependable, that's the person that's going to get the call. Because human beings, some people say that they like surprises, but we really don't. We like the surprises that we want, but we generally want things to be pretty consistent and predictable and reliable over and over again. So when we come to know a person to be like that, we'll call on that person, because you know exactly what we're going to get.
 
</strong>Michael Hingson ** 46:57
And if you're a person that analyzes a lot and you get too many surprises that you don't want, then there's a message there somewhere about what you need to learn, or me need to refocus what you do.
 
<strong>Dre Baldwin ** 47:09
Yes, not everybody
 
</strong>Michael Hingson ** 47:10
learns it. That's right, that's right, but it surprises are nice, but nice surprises are what you really want to, want to get. But when you get too many negative surprises, if you're really good at self analysis, then you're going to go back and look at that and say, Why am I getting these reactions? Or you should?
 
<strong>Dre Baldwin ** 47:31
Yes, you should. I would agree with so
 
</strong>Michael Hingson ** 47:34
if you meet someone who is just starting out in their career, whatever that might be. What would you advise them to do? What kind of advice would you give them? Number
 
<strong>Dre Baldwin ** 47:44
one, figure out what game you're actually in. Sometimes people think they're in one game, but they're actually in another. So for example, when playing basketball, of course, you believe you're in the basketball business. But for me, coming from where I was coming from, Michael, I was really in the marketing business because I had to market myself to get an opportunity to play basketball. If I hadn't marketed myself well enough, I never got a chance. It's the same thing in speaking business, for example, a lot of professional speakers think they need to develop a better speech when you really just need to get better at selling the speech that you have. Because if you can't get good at selling yourself to get on these days, doesn't matter how good your speech is. Now you should have a good speech, because when you get on there, you don't want to be terrible. But assuming your speech is good enough, you need to get better at how do I market and position myself so that I'm actually getting a call and getting invited to actually stand on the stage? So you even off those two examples. I say, for most people, most professionals in most industries, you're really in the marketing business. Almost everybody's in the marketing business. Marketing business. When you have a job, you're in a marketing business because you have to market yourself to get the job. You got to market yourself to the company to keep the job. And then if you want to get a different job, you got to market yourself again. And as entrepreneurs, entrepreneurs, there are no exceptions. Or you're an entrepreneur, you are a marketer. That is your number one job. And what happens with a lot of entrepreneurs that they think they're in the business of their craft? Well, I'm in the food business, or I'm in the clothing business, or I'm in the teaching people how to play piano business or the book writing business. That's not really the business you're in, because the thing that you do does not matter until you can sell someone on allowing you to even do it. So that's the number one thing, is finding out what game you're in that I would tell a new professional. And the second thing is, go find some people who are already playing the game and doing pretty well, and attach yourself to them and start consuming whatever they're sharing. So if you know them in person, stay around them as much as you can. If you know them virtually, subscribe to their podcast, read the books, get on their email list, so whatever sign up for their course, join their mastermind, whatever it is that they're offering, so that you can stay close to them and get their message and soak up their material. That's the other thing. So I would start with those top two,
 
</strong>Michael Hingson ** 49:51
and that kind of, in part, answers the next question I was going to ask, which is something about. What are some of the initial steps that people should take to level up or improve their career? And I think you're answering that already.
 
<strong>Dre Baldwin ** 50:10
Oh, no, go ahead. Then, yeah. So talking to us, yeah, someone wants to level up in their career, first thing you have to get you have to clearly define what leveling up means. So what do you mean when you say level up in your career? Because I remember, I was talking to some high scores many years ago, and this player said, as a basketball player, you said, Well, my goal is to be an excellent basketball player by next year. And I helped him understand that excellent is too vague. It's not, it's not, is very subjective, and it's not measurable. So what do you mean how many minutes you want to play on, how many points you want to score? How good is your team going to Yeah, I got some real goals. Yes, for Yeah, really. So you have to be very clear on what exactly you mean when you say leveling up, what has to happen or be achieved, or that you can count that you can say, Okay, now that I've done this, this and this, now I know I've leveled up, that's the first thing. Second thing is, go find people who have already bubbled up and find out either what they're doing or what they did. Usually, you can find out both. Good thing about the world we're in today is that people who have leveled up to the point that it's publicly noted, whether general public or in within your sphere there is publicly noted. Usually, these people are doing things like what we're doing right now. They're either creating their own content, they're being interviewed. They're being asked about it over and over again. So they probably giving you the whole answer of what they did or what they're doing, if you just consume all their stuff. And for the most part, in the world we're in today, Michael, you can get access to the stuff at no cost. So that's the next thing is, find out what the people who are out there getting to the higher level are actually doing. And the third thing is, get in proximity to these people. Get in their spaces. So like I just talked about it, there's a mastermind, get in it. There's some accountability group, join it. There's a coaching program. Join it. Whatever it is, be in the room where it's happening, because the energy of other people will rub off on you. And as they say, you become the average of people you spend the most time with. Whether it's one person, 10 people or 1000 whoever you're spending time with, you're going to become more like them. So you start by eliminating the people who are not where you want to be, and then you get around to people who are where you want to be.
 
</strong>Michael Hingson ** 52:09
You know, one of the things that I told every person who I hired to sell for me is it's never wrong to ask questions. And if you're really looking at this right, you should be a student for at least the first year. Of course, you're always a student. But there's nothing wrong with asking questions when you go to meet with customers, don't act like you know everything, because people really do want to, by and large, not everyone, but people, by and large, really do want to guide you and teach you and give you the information that you need. If you really project that you're interested and truly want that information.
 
<strong>Dre Baldwin ** 52:52
Yes, absolutely. And one of the best ways you can repay a a mentor is to just follow through on what they're telling you. So it's a validation to them that what they have done and what they told you actually worked.
 
</strong>Michael Hingson ** 53:06
Yeah, and it's really important to to deal with that, because the fact of the matter is that people really do want to communicate. And I know we're living in a world today where the art of conversation seems to be going away so much, but I think in kind of the areas that we're talking about, and in so many different ways in our world, people really do want to connect, and they do want to communicate, and it works best when you're willing to take the initiative to ask questions. Don't act like you know it all right, so important. So talking about our world, it is a pretty chaotic world. How do you stay balanced and consistent in a chaotic world? If that makes sense
 
<strong>Dre Baldwin ** 53:53
for me, the world doesn't seem that chaotic to me, because I'm part of the reason is, I'm in it, you know, I'm I'm in the myth in the mix of all this stuff. So I put out material. I put out a ton of material. Day. I consume a lot of it. So I'm listening to audio books. I listen to podcasts on two XP, YouTube videos on two XP, reading articles I'm always consuming. So for me, it doesn't seem that chaotic, because in order for me to output at the volume in which I do, I had to input. Because all of this is not just coming out of nowhere from my own brain, it's me mixing my own thoughts and perspectives with things that I'm consuming from other people. So for me, it's having the structure, because the world in general can be chaotic, but when you have a structure, and you fall on your own structure, then the discipline naturally is the byproduct of it. So the biggest thing is putting together a structure, and that can be as simple as for the listener at home, is just figuring out a daily routine for yourself. And if you don't have a daily routine, and we start with a night routine or a morning routine, or a routine for going to the gym, just start putting routines in place for all the things that you. Do so it's very easy for you to get things to fall in place, even when you have other stuff going on, because you know what the routine is, you just need to get back to it.
 
</strong>Michael Hingson ** 55:09
You said something really interesting, that is that you listen to podcasts and YouTube and other things at 2x speed. Do you find that hard to do?
 
<strong>Dre Baldwin ** 55:19
No, I find it hard to listen that 1x beat. Yeah, I
 
</strong>Michael Hingson ** 55:21
it's it's interesting because I like, with my screen reader, I have it going pretty fast, and I'm used to listening to things at 2x to 3x speed when I'm on an airplane. Many books I read because I'm using a head my earphones, I'll play them at 3x speed, and I'm can understand them just fine. And people say, Well, how can you do that? And so what I tell them, I love to say this, is that I grew up in LA with Chick Hearn, the fastest and best basketball announcer in the world, and he talks at 2x to 3x speech. So I learned how to do it. But the reality is, I've just it's all practice, and it isn't hard to do. Yeah,
 
<strong>Dre Baldwin ** 56:02
I think as long as the person is, I'm assuming you're a native English speaker, sound like it someone's a native English speaker, I can put them on at least 2x and I can understand there's some people talk a little bit faster. You might have to just keep it a 2x but most people, you could put them at two and a half to three, and it's pretty good.
 
</strong>Michael Hingson ** 56:19
Well, the other, the other thing that we have today with the technology being what it is, is that you can do something that when I was in college and some and so on, I couldn't really do it just started coming into its own, and that is to be able to increase speed without changing pitch. Because when I was in college, we didn't have the technology to do that. So it did get a little bit harder to understand some readers when the pitch got so high, it just the words were too distorted. But today it's so much easier to do.
 
<strong>Dre Baldwin ** 56:53
Yeah, I never even thought about that, so I'll take your word for it,
 
</strong>Michael Hingson ** 56:56
yeah, that's not a big it's not a big problem. How can people learn to handle disappointment and turn it into future wins. That's
 
<strong>Dre Baldwin ** 57:06
a great question. I think, first of all, it starts with your makeup, type of makeup that you have as a person you're wiring so I'm a person who can transmute disappointing, disappoint, the energy of disappointment, transmute it into anger, and then transmute that anger in a positive activity. Now not everybody goes through the process that same way. Some people get tripped up in those steps, and the reason I'm able to do it is because of my mastery of mindset, my own mindset, and my understanding of mindset and how it works. So that ability to transmute is a high level skill that any human can benefit from because at that point when you can transmute energy, because this is just a reflection of law, conservation of energy. Energy is neither created nor destroyed. Merely train changes forms. That's transmutation, or it moves from one object to another. That's transfer of energy. So I can be happy and make you feel happy. I can be angry and make you angry. So any human can benefit from this because of the scientific law. So you should be using it, and most people do use it, but they use it unconsciously. They're unaware of it. So when you find a disappointment is not that you need to act like you're not disappointed. You can actually be disappointed. It's a matter of how long do you allow yourself to stay there before you're able to transmute that energy into something that you actually want that'll help you get to the point where you are not disappointed anymore. And that doesn't mean it's going to happen in five minutes. That might mean you lose the championship this season and you come back win the championship next season, but you put the the transmutate, transmuted energy of disappointment into the discipline of Okay, now here's how I need to train this off season, and here's how I need to play next season, so that this time next year I'm in a winner's position instead of the runner up position. So that, again, goes to the strategy. I mean, excuse me, the structure, then that leads to the discipline, then that leads to the confidence and the performance. Because this is a long term thing, not a short term thing. And the last piece I'll give you to the answer is this concept called time perspective. And we were talking about time earlier. And time perspective first person I heard talk about this guy named Brian Tracy, probably familiar with him. And one of the things with time perspective is that the more successful the person, the further out into the future they project the ramifications of their actions, and the less successful person only thinks about short term results of their actions, also known as instant gratification, whereas the more successful person thinks about the long term ramifications of their actions, also known as delayed gratifications. So there's a there's a balance that needs to be structured. And I don't even like using that word so much. You have to, you have to kind of understand how each works because I just said 10 minutes ago, we want to compress time frames so we want to do things faster. Now I'm talking about how thinking further into the future and the way gratification. So it's a matter of what I tell people is knowledge is understanding all these pieces that I've said, and Wisdom is understanding how, when and where to use them and when not to use them. So there's no black and white one. Right answer to any of these things. It's a matter of, what is the situation, who is involved, what's the goal that we're trying to reach? Okay, which information and which knowledge do we use here, and why? And which information do we leave on the sideline for now, but we might pick it up tomorrow, because we're going to need it for that other situation. And this is the, this is one of the complexities of, let's just say humanity complexity is a life that confuses a lot of people. Because I'll say this, the education system we have here in America teaches people that there must be a black and white answer to everything when, and the reality is there is not
 
</strong>Michael Hingson ** 1:00:33
that's right and and sometimes, even though you're dealing a lot with delayed gratification, which is extremely important. The instant gratification comes from you internally, knowing that you're thinking about long term solutions. So you're you're gratified to know that you are preparing and you're doing what you need to do for the long term, which is also part of it. It's all about introspection. I think a lot of it is and we just don't get taught how to do that very well,
 
<strong>Dre Baldwin ** 1:01:04
no. Well, school is not capable of teaching this because the in my experience, most of the teachers don't have this understanding, so they can't teach it. And I don't know if there's a class on it either. So this is why it's good that in the world that we live in today, now you can get access to and Nowadays this is becoming more commonplace. People, their main source of information are podcasts like this one and YouTube channels and some independent platforms, as they say, as opposed to back in the days when we got all our information from, let's say, mainstream news, our parents and teachers. And this is the reason why someone like myself and I'm pretty sure you as well, Michael, that is why we're interested in books and reading, because you can get a lot of there's a lot of knowledge and wisdom and insight you can get from a book that you would not otherwise get from any other source, right?
 
</strong>Michael Hingson ** 1:01:54
How true? So how do you I think the last question, I think we have time for is, how do you approach dealing with personal with personal development, as opposed to other coaches, how do you teach it or handle it?
 
<strong>Dre Baldwin ** 1:02:12
Well, when it comes to personal development, I think there's an aspect of it that goes into anything you're going to teach in any person. So Well, I'm going to teach you how to play the piano. Well, I'm going to teach you how to run a marathon. Well, I'm going to teach you how to build your business. I'm going to teach you how to fix broken iPhone screens for a living. There's some form of personal development, development that goes in it, because in order for me to change your physical behaviors, I have to change the way you think. And personal development I have I define it as material that you are engaging with in some way, in order to make yourself a more valuable individual, and in order to develop a physical skill, again, you have to change the way that you think so that your mind is open to developing the skill. Your mind first accepts you don't have it. Your mind understands that it's valuable for you to have it, and then your mind is going to listen and learn when I'm teaching you how to get it, whatever that ability happens to be, or I'm just coaching you on through, here's what we're going to do, and here's why we're going to do it. So I believe anyone teaching anything has to have an element of personal development involved, even if what you're selling, so to speak, is not per se personal development. And the interesting thing is, Michael, if people would just buy personal development the way that they buy iPhones, I would just be in a personal development business. That's all I would do. But doesn't quite work that way. Human beings aren't that idealistic, where they just want to get better and develop themselves. So you have to package it up into something else, such as, I'll help you make more sales, or help your business do more money, more revenue this year than it did last year. Or every once in a while you can, of course, you had the motivation piece of it, but it doesn't last with a whole lot of people. So the metaphor that I use, Michael is kind of like I see in your background here was, we're recording. It's kind of how you feed medicine to a dog. You can't just give them the medicine. They're gonna spit it out, but if you wrap it up with some peanut butter or some deli meat, they'll eat it.
 
</strong>Michael Hingson ** 1:04:07
Yeah, this dog is alibo, who is my current guide dog. We just decided to make a background last week, and he stood still for it, so that worked out. Well, well, I have to ask this really tough question. You've used the example many times in our discussions today and last time teaching playing piano. Do you play piano? No, it's
 
<strong>Dre Baldwin ** 1:04:26
just fresh in my mind because one of my coaching clients is teaching people how to play piano. I didn't even realize I kept saying it, but that's okay. I was just curious my dad's opinion. My dad knows how to play piano. Though I didn't pick up the music gene. I picked up the athlete gene,
 
</strong>Michael Hingson ** 1:04:40
I learned to play piano. The problem is my piano teacher wanted me to play while reading Braille music, which meant I had to keep one hand on the music land on the piano. That wasn't nearly as wasn't nearly as fun. Sounds like it. But I want to thank you. This has been a lot of fun again, and I'm glad that we had a. Chance to do a second chat. We'll have to do more of this, but I really appreciate you coming on and Yeah,
 
<strong>Dre Baldwin ** 1:05:07
well, I'd be happy to do a part three. You just let me know when. Well, appreciate it. Thank you for sharing your platform.
 
</strong>Michael Hingson ** 1:05:13
Well, we'll have to do that. Well, I want to thank you all for listening. It's been great as always. I'd love to hear your comments. Please email me at Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, go to our website to find more about podcasts. You can go to Michael Hinkson. That's M, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and check out all the different podcast episodes that are there. And again, we'd love to get your comments and your thoughts, and for all of you, Dre, including you, if you know anyone who you think would be a good guest for unstoppable mindset, we'd love you to let us know, introduce us. We're always looking for people to come on, because I think everyone has a story to tell. And the reality is, we usually sell ourselves short when it comes to this whole concept of being unstoppable, and we're a lot more unstoppable than we think we are. So you know, anytime you have any thoughts, anyone and again, Dre, including you, we'd love to hear from you about that. But again, I want to thank you for being here, and this has been a lot of fun. Again,
 
<strong>Dre Baldwin ** 1:06:17
absolutely. Well, I appreciate you having me on again for an encore appearance, and I appreciate you sharing your platform as usual, Michael,
 
</strong>Michael Hingson ** 1:06:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Pro Basketball Player and Entrepreneurial Business Coach Part II with Dre Baldwin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/06ddff44-2ac4-4af7-86e0-7fe5760423d2.mp3?source=rss&amp;ext=asset.mp3" length="26837735" type="audio/mpeg" />
<itunes:episode>336</itunes:episode>
</item>
<item><title>Episode 335 – Unstoppable Empowered Leadership Coach with Tabatha Jones</title>
<guid isPermaLink="false">https://pinecast.com/guid/4173de23-3f3a-4370-86d2-1fed40485dc5</guid>
<pubDate>Tue, 13 May 2025 11:00:04 -0000</pubDate>

<itunes:duration>01:03:28</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/64189dad-d029-4baf-8cef-c0f792defef6/UM335-Tabatha_Jones-Coverart.jpg" />
<description><![CDATA[<p>Tabatha Jones spent 20 years in the corporate world which she joined right out of high school. Soon after beginning work in a call center she began to discover her own leadership skills and began forging her own path in the corporate environment. Tabatha found that she could empower others to be better than they thought by providing a natural, honest and positive leadership style.
 
As Tabatha describes, she learned how to communicate and help connect the C Suite leaders in companies to those they lead. She learned to be a positive conduit to help all parts of companies where she served to learn and grow. She tells us stories about how she thrived as a leader and how she created positive change wherever she worked. She provides us with some really good leadership tips.
 
While Tabatha says her programs today are mainly to help women who more often do not have the confidence to lead, she states emphatically that her teachings do help men as well and she has male clients to prove it.
 
As Tabatha says, while she was a corporate leader for many years, she also used that time to coach and help others to learn leadership skills. Seven years ago Tabatha decided to leave working for others to form her own coaching firm, Empowered Leadership Coaching, LLC. She helps people learn how they can positively grow and advance in their own careers.
 
I very much enjoyed this episode and found that
Tabatha and I have a lot of leadership views in common. For example, we discuss trust and the need for real trust in work environments. She tells a story about a mistake she made as a leader and how she dealt with it to keep the trust of all persons involved. I think you have a lot to gain from Tabatha. At the end of this episode she tells us how to get a free eBook that provides invaluable lessons to help you in your own efforts to rise in the work world.
 
 
 
<strong>About the Guest:</strong>
 
Tabatha Jones is the CEO of Empowered Leadership Coaching, LLC, a Career Advancement &amp; Leadership Coach, author, and keynote speaker based in the SF Bay Area, working with clients nationwide. With over 20 years of experience leading high-performing technical teams in Corporate America, she transitioned into coaching at the age of 50, driven by her passion for helping women break through career barriers and achieve leadership success.
Tabatha specializes in working with ambitious Gen-X women who are ready to stop playing small and make the next years the most impactful of their careers. Through her personalized coaching programs, she empowers her clients to develop strategic career plans, build unshakable confidence, elevate their visibility, and secure significant promotions. Her clients, including leaders at companies like Comcast, Cisco, Abbvie, PG&amp;E, and Tyson, have successfully climbed the corporate ladder, developed standout leadership skills, and positioned themselves as top candidates for advancement.
As a sought-after keynote speaker, Tabatha inspires audiences with actionable insights on leadership, career advancement, and empowerment. She is also the author of <em>Promotion Ready in 3 Months: The Women’s Guide to Career Advancement</em>, available on Amazon.
 
<strong>Ways to connect Tabatha:</strong>
 
<strong>Website:</strong> <a href="https://www.empowered-leader.com/" rel="nofollow">https://www.empowered-leader.com/</a>
 
<strong>Connect with me on Linkedin</strong>: <a href="https://www.linkedin.com/in/tabatha-jones-4485854/" rel="nofollow">https://www.linkedin.com/in/tabatha-jones-4485854/</a>
 
<strong>Grab a Free Resource:</strong> GenX Promotion Planning Assessment: <a href="https://www.empowered-leader.com/promotionassessment" rel="nofollow">https://www.empowered-leader.com/promotionassessment</a>
 
<strong>Purchase a copy of my book on Amazon:</strong> <a href="https://a.co/d/gpoqjNw" rel="nofollow">https://a.co/d/gpoqjNw</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another edition, an exciting edition of unstoppable mindset where inclusion, diversity and the unexpected meet, and the unexpected is everything that doesn't have anything to do with inclusion or diversity, which is most things, according to my diversity friends, but that's okay, our guest today. How do I do this? Okay, I'll just be up front. As many of you know, I use a screen reader, which is a piece of software to verbalize whatever comes across the screen. And when my screen reader finds my guest today's name, it pronounces it Tabatha. Don't you like that? Of course, it's Tabitha, but Tabata, so, so Tabitha. Tabatha Jones, welcome you to unstoppable mindset. We're glad you're here.
 
<strong>Tabatha Jones ** 02:09
Oh, thank you so much for having me here. And Tabatha sounds fairly International, and maybe I'll take it, yeah,
 
</strong>Michael Hingson ** 02:16
well, you can have it. It's yours. I don't think that the screen reader will mind a whole lot. But But what we're glad you're here now. I met Tabitha, as I have mentioned in the past with others, through an event that I attend, pada palooza. And Tabitha and I were both at the most recent pot of palooza. So what took you there? Are you starting a podcast, or are you just wanting to be interviewed by podcasters, or do you already have a podcast and you've done 1000s of episodes already?
 
<strong>Tabatha Jones ** 02:46
Well, I haven't done 1000s of episodes. I'm a fairly new podcaster. I've launched my own it's called the Gen X, free mix life, laughs and next acts. I think we're at about Episode 11. I was actually really interested in joining pada palusa to meet other podcasters. Here's some success stories and learn some great tips and tricks as I'm continuing to build mine out and and engage my audience well. So if there's
 
</strong>Michael Hingson ** 03:11
any way I can help, you, just need to shout out and glad to do it. And if you ever need a guest, and if I can fit the mold, I'm also glad to do that. It's always fun to to be a guest. When people want to come on unstoppable mindset, and I discover that they have a podcast, I always tell them, Well, you know, and many of them say, Well, do you charge for guests? And I say, Yes, I do. The charges you have to let me be a guest on your podcast, or if I go on to their podcast. I say I charge for that, and the charges that you have to come on my cop podcast to be a guest. So it works out.
 
<strong>Tabatha Jones ** 03:47
It's a fantastic tip. I'm taking that down and definitely having you on the podcast. Oh my gosh, yeah, that'd be fun.
 
</strong>Michael Hingson ** 03:53
Well, it it is cute. Actually, last week of a couple in Australia, a couple people emailed me and they they want to come on unstoppable mindset. And I was glad to do that. And they said, you know, but, but what's your charge? And I said, Well, I know you have a podcast. I have to be on yours. They said, Oh, we can, we can pay that. So it's fine. It is. You know, podcasting is so, so much fun. I did radio for years at the University of California at Irvine, and I like radio. Radio is a wonderful thing, but you're more structured because you have a limited amount of time. You've got to do certain things, you've got commercials you got to do, and sponsors that you have to satisfy, and some of that can happen with the podcast, but it's still not nearly as rigid, which makes it a lot of fun.
 
<strong>Tabatha Jones ** 04:45
Yeah, absolutely. And there's so much variety out there. One of the coolest things for me about starting a podcast is it's led me to so many other podcast shows that I had never listened to before, yours included. So now I think I'm following maybe. 30 to 40 different shows that I hadn't heard of until very recently, I'd say, probably the last six to eight months, and I'm loving it. I learned something new every single day. I learned something about someone's experience that leads me to check more into what they've shared. And it's really been fun. It's been a much more fun adventure for me than the social media that I was kind of, kind of dabbling in a little bit, but podcasts, it's just so much more personal and fun. It
 
</strong>Michael Hingson ** 05:27
is. It's much more connectional. And social media is just so impersonal, and people spend so much time doing it, and I'm amazed at some of the people who spend so many hours on it. I could, I don't do a lot of stuff on social media. I will post things occasionally, and I'm amazed at how fast some people, as soon as they as soon as I post, within minutes, they're responding to it. And I'm going, how do you do that? But anyway, it's people focus on that. But it's so impersonal compared to doing things like podcasting, because you do get to know people. You get to learn about people. And as I tell people constantly, if I'm not learning at least as much as anybody else who listens to this podcast, then I'm not doing my job well, which is kind of the way I look at it. And I always like to learn things from everyone who comes on and who I get to interact with because of the podcast.
 
<strong>Tabatha Jones ** 06:21
Yeah, so much fun. It is. You know, one of the things when we met that really connected me to you was just your story and sharing your author journey on top of it. So, yeah, you're kind of stuck with me in your fan club for a little bit following
 
</strong>Michael Hingson ** 06:40
you Well, thank you. And it is, it is fun to do that and following you back. It's, it's a lot of fun. And as I said, I enjoy getting to know people and connecting and learning which is cool, and to introduce you a little bit more to people, and I'll get to letting you do some of that too. But Tabitha is the CEO of empowered leadership coaching LLC, which is obviously a coaching organization, and you started doing that when you were 50. Of course I could, I could, circuitously get to and and how long ago was that, which would then tell us your age, but I won't that's
 
<strong>Tabatha Jones ** 07:25
all right. As a career advancement coach, I tell people all the time, don't put those long dates on your resume. People will start guessing your age, and then we've got another whole situation. I think the good thing with coaching is age and experience go together, and people see that a little bit differently, which has been fun. Yeah, I left it, you know, corporate at 50, and started my own business. I had been doing it on the side, but now I get to do it every day, and it's so
 
</strong>Michael Hingson ** 07:50
much fun. Well, seriously, how long have you been doing it?
 
<strong>Tabatha Jones ** 07:54
You know, for officially. Oh, I gotta do math. 2017. Is when I started. So,
 
</strong>Michael Hingson ** 08:01
oh, okay, well, there you go. So, 10 years, okay, yeah, and then
 
<strong>Tabatha Jones ** 08:04
I had been doing it as part of my job for more than 20 years. So as a leader in corporate, more than 20 years of coaching experience came from that sure
 
</strong>Michael Hingson ** 08:13
when you've got seven years of official long term, real life, constant experience, which is, which is great too. Well, tell us about the early Tabitha growing up and some of those kinds of things that would get us to know you better.
 
<strong>Tabatha Jones ** 08:28
Well, I grew up in a little town called Livermore. It's not so little anymore out here in California, in the East Bay, I am the oldest of four, and you
 
</strong>Michael Hingson ** 08:37
were never irradiated by the the accelerators, or any of the things that Livermore Labs.
 
<strong>Tabatha Jones ** 08:41
No, there was so much Hush, hush, secret stuff going on out there. But, you know, it was always very cool. They had a swimming pool you could go swim at. I think it was 75 cents to go swim for the whole day at the pool. And, you know, as a grown up, I'm all, should we really have been swimming there? I don't
 
</strong>Michael Hingson ** 08:58
know. Oh, it was safe. Well, it was absolutely Were you ever there after dark? No, so you don't know whether anything glowed in the dark or not. So you didn't probably you were safe.
 
<strong>Tabatha Jones ** 09:07
Probably safe. Yeah, nope. Genetics kids, when the street lights came on, we went home.
 
</strong>Michael Hingson ** 09:11
There you go. But anyway, so Livermore, yeah,
 
<strong>Tabatha Jones ** 09:15
Livermore, and then let's see. So I finished high school. Didn't really know what I was going to do. I stuck a little toe in the telecommunications industry at AT and T and got a job there right out of high school, answering phones and learning all kinds of great things. Did a lot of growing up in that space. Gosh, it was a it was an interesting journey. I actually was sitting in a call center taking phone calls during the 1989 earthquake, which, oh, boy, you may remember, right? I know I was training somebody, and I just looked at the person. I said, we're gonna hang up and go under the desk. That's what we're doing. And that was the day before my birthday. So I got my birthday off that year, which. You know, as they planned
 
10:00
out very well,
 
</strong>Tabatha Jones ** 10:02
yeah. But terrible, terrible, tragic earthquake, unfortunately. But, you know, I do just kind of try to make a little lighter of it with that. You know, the birthday off, but it is. It was an interesting time, for sure. I lived
 
<strong>Michael Hingson ** 10:16
in Vista, California at the time. Well, actually, I take it back. I lived in Mission Viejo. We hadn't moved to VISTA yet, although I had a job in Carlsbad, and I remember coming out to get on a bus to go from Carlsbad back up to Mission Viejo. And I was going to listen to the World Series, and it wasn't on, and it took me about 15 minutes before, I finally found a radio station that announced that there had been an earthquake. And then we got home, and then we started. We just Karen was was at home, and we just started watching it on TV, and they had all the the live shots and all that, and the freeway collapse and so on. It was, needless to say, quite the event. Karen and I survived. We were in, not married yet in, well, 19, whatever that would have been, 69 or 70 or 71 the Sylmar quake. I don't think it was in 74 I think it was earlier than that. But there was a big earthquake up in Sylmar, and we felt it at UC Irvine, and then we had the Whittier Narrows and Northridge quakes, so we felt those as well. But yeah, that had to be pretty rough in 89 for all of you up there.
 
</strong>Tabatha Jones ** 11:38
Yeah, it was pretty, pretty interesting. You know, from that point, you know, I just was training somebody as I as I mentioned, and, you know, we, we took that next day and couple of days kind of getting things together, working through the call center, handling a lot of emergency calls and things that were going on. And I'd say that's probably the first time I felt that call to leadership, you know, and realized I wanted to do more than being a call center, answering phones. There's nothing wrong with that, but for me, it wasn't the end all. And I started working on mapping out, how am I going to build my career here? Managed to advance a couple of times, and then went through a major layoff. So AT and T we all know, went through a lot of change over the years, but in the 80s and early 90s, there was a lot. So I did a couple of different things in between, and then one day, I walked into what was the Viacom cable office and decided I'm going to apply for a job here. It's just six months for experience, and we'll see where it goes. I fell in love with the cable industry. As weird as it sounds, I loved it, so I worked up really quickly into a lead role, and then started shifting into technology, which is where I spent most of my career, leading those technical teams and just really loving it. But yeah, yeah, that's kind of the journey from the early life into the career side of things. But
 
<strong>Michael Hingson ** 13:05
what kind of things did you do in as a leader for Viacom?
 
</strong>Tabatha Jones ** 13:09
So Viacom was where you in, went through. So I was in the call center. Initially became a lead there, moved into credit and collections and learned everything there was to learn there. It wasn't really my jam, but it was a great place to be. And then I moved into the Information Services Department, and you probably remember this back in the day of punching down phone lines in the little box, in different I don't know if you ever did that, but yeah, soldering cat five lines, crawling under desk, climbing up ladders, doing all those things. So that was early. It days before the internet. Still, I think crazy to say,
 
<strong>Michael Hingson ** 13:48
so did you do that? Or did you lead people who did that? So I
 
</strong>Tabatha Jones ** 13:52
did that early on. I learned everything I could in that department. I learned how to print reports. I knew learned how to compile data. I learned how to code the billing system, moved into project management from there, still on the information services side, and led some really huge projects through that time. We went through three companies. We landed at Comcast. That was where I was for the longest, but never really left, you know, my role, and just fell in love with the technology, because it changes all the time. It's never the same day twice. I loved working with technical people, and learned really quickly that one of my gifts was being able to translate between the Technical Suite and the C suite. So taking those great ideas and going and securing the budget or coming in with here's what the leadership team is thinking. Here's how I think we can do it. What are your thoughts and being able to translate and move things forward really fast. That's where I joined the leadership team and stayed, and I loved it. Climbing the ladder at Comcast was a lot of fun for me. Yeah. Do
 
<strong>Michael Hingson ** 15:00
you think that really taking the time to get that technical knowledge and learn those various jobs, even though you necessarily didn't do them all the time, but learning how to do those jobs? Do you think that was a valuable thing for you, looking back on it now,
 
</strong>Tabatha Jones ** 15:19
yeah, I do in some ways. And I spoke at a women in telecom sorry, it's women in tech and telecom seminar a few years back. And one of the things that we know is women don't advance as quickly into technical leadership roles, and being able to say in that room, leadership is not a technical skill. Just let the light bulbs off for people, because we hold ourselves back. And it's not just women, but it definitely happens in the female space, where we will hold ourselves back. Oh, I'm not technical enough, oh, I don't know enough. Oh, I can't code Python. It. It doesn't always matter for me, having the basis helped because I understood the work the team was doing. I understood quicker ways to do things. I had done them myself the hard way, but it gave me a little bit more, I'd say, street cred with the team, not that they ever expected me to code a macro or build an automation program, but because I could come and speak to them in a language that made sense, then they could go build the thing and do their jobs. So I do think it helped. It helped give me really great insight to what could be and let us really drive innovation quickly, which was super fun. I
 
<strong>Michael Hingson ** 16:41
agree with you on that I felt in everything that I did as a as a leader, working in a variety of different kinds of roles, I felt it necessary to learn the things that the people who worked for me and with me did because at least I could then articulate them. I could talk about them. I didn't necessarily have to do them all the time, and there were some things that I wasn't going to be able to do, for example, for four years or three and a half years, four I owned a company that sold PC based CAD systems to architects, computer aided design systems, for those who don't know, to architects and engineers and so on. And they were some of the early PC based CAD systems. We started in 1985 doing that. And needless to say, that was and and still is very much a highly graphic environment. And that isn't something that I'm going to be able to sit down in front of a computer terminal and do, because the technology, even today, doesn't exist to describe all of that information for me, so that I have access to it as quickly and as efficiently as a person who can see but even though I wouldn't be able to run a CAD system, I knew how to do it. So I could then sit down with an architect in front of a machine and ask them what they wanted to do, and then described them what they needed to do to make it happen. So I actually made them part of the process of showing themselves how the cast system worked by them actually working it. Now I also have people who work for me, but I did know how to do that, and I think that was extremely important. And I've always felt that having that knowledge is is helpful. I do tend to be very technical. I've got a master's degree in physics and so on. And I I think that having that technical knowledge is kind of part of the way I operate, which is fine, but still, I think that having that technical knowledge, really, even if it's only to be able to talk about it at the right times, was a very helpful thing and made me a better leader.
 
</strong>Tabatha Jones ** 18:59
Yeah, absolutely would agree with that, and understanding just the basics of what can and can't be done, or, you know, what my limitations were, and being vulnerable with going back to my team and saying, This is as far as I know how to take it. I need you to walk me through what the next steps are, or what your ideas are, or what your thoughts are. And I had a wonderful team. I'd say one of the benefits of not being the most technical person on the team is then I'm not seen as someone who's micromanaging. I'm not seen as someone who has all the answers. And for my teams, that worked out great because they loved showing their innovation. They loved showing ideas and bringing new technology, tools and things to the forefront, which made it a lot more fun for them, too. And I'd say one of the coolest things I did with my team was I was given, you know, in corporate world, you're sometimes gifted new responsibilities, and one of the new responsibilities. I was gifted with, was creating a quality control team, and this team was going to validate all of the data that the Information Services coding team was developing in the billing system. And it was needed the error rate, I mean, the accuracy rate, rather, was only about 70 ish percent. Wow. So it needed to change. It was impacting our frontline, impacting our techs. It was causing revenue gaps, right, customer experience problems. The vision that was given to me is we want you to hire three people, and they're going to manually validate this data all day long, and me being a hybrid technical people person said, Hold the phone. We're not doing that. So I went and hired someone who was an expert at SQL and Tableau. We then hired someone who was an expert at Quality Assurance, because that's what she had been doing in the call center, was validating orders and making sure the billing their statements were going out correct. So she had the manual aspect. And then we hired a third person who wasn't quite as technical as the first, but definitely a really good balance between the two and between the three of them and their ideas and their skills, and then my abilities as a leader to guide them through. You know, this is what we need. This is the vision. This is the budget, this is the the outcome that we want to get to. We were able to build something that was automated, that drove accuracy up to 98.1% Wow, and it's probably better today, but it's just because that the ability to see people who can bring in the best parts of their knowledge and then work together to build something. That's what helps technology advance so much faster.
 
<strong>Michael Hingson ** 21:44
Yeah, but it's but it's important to be able to do that. And you you learn to have the vision, or innately, you have the vision to to bring that about. And it sounds to me like all of the people that that you were leading really respected you, because you were, first of all, you were not a threat to them, and you clearly showed an interest in what they did, and you loved to hear them talk about it, because that taught you things that you didn't know
 
</strong>Tabatha Jones ** 22:17
exactly, oh my gosh, and they were great about what I'd say is dumbing things down. I'd sit there sometimes and would be listening to somebody, an analyst, who was excited and explaining all these great things they were doing. And finally, my face would say, okay, hold the phone. We need to step back just a teeny bit. I needed to bring it down, maybe just a little bit more. And once I got it, then everybody would be just jazzed and so excited and out to share, and, you know, made sure that they were getting to do part of the presenting when it went to higher levels, so that they could get credit and feel that value, which is so, so critical to help, you know, just boost that morale and keep inspiring people.
 
<strong>Michael Hingson ** 22:53
The other part of that, though, is you are also teaching them some probably sorely needed communication skills, because they're used to just talking very technical, and they're used to just talking to each other, and everybody gets it right away. But the reality is that I would think that they came to realize, well, maybe we need to present it in a little bit different way, because not everybody looks at it the way we do
 
</strong>Tabatha Jones ** 23:21
exactly that's where a lot of coaching came in and helping people work together better in the communication space, and then bringing it forward in a way that people understood. We did a really cool program. It was called insights. It exists out there, and there are people who are certified to administer it, but it basically is a personality assessment based on colors. So red, yellow, blue, green, and blue is generally your very technical, more introverted detail specific people. The Office of that is yellow, and I am very high yellow, which is your, include me. Bring me in. Let's have a party. Let's talk about it. So it was good for me, because it caused me to bring that yellow energy down a bit, which kept the, you know, the conversations going and the conversations open, and they learned to elevate that yellow energy a little bit so we could meet in the middle really well. And some of them had different, you know, red or green in there. But it was really interesting to be leading a team with such opposite energy. From that perspective,
 
<strong>Michael Hingson ** 24:27
did you ever find people who just resisted learning to meet in the middle or learning to do some of the things that you really wanted them to do, and they just didn't want to do that at all?
 
</strong>Tabatha Jones ** 24:41
Oh yes, yes, there were a couple, and that required more coaching, right? So one who had been used to working in a very specific way before we were reorganized and he was moved under me, it took multiple times and finally, a mild threat to. Get him to come forward and come on board with the new process, because sometimes it's really easy to stick in doing things the old way. He had been doing it for 1520, years. And I joke when I say threats. I don't threaten people, but you know, it was kind of a I need you to come up with the rest of the team. Here's what you're doing and how it's impacting the team, and even though it feels like it's making your customer happy in the long run, it's not because they're going to have to work with other people, and we need to make sure that they understand that this has changed, and then another who was more my way or the highway, and that took, you know, again, a bit of coaching. So his leader worked for me, and so his leader and I would come up with different plans and different strategies to put him in positions where he had to stay a little bit more quiet and let the team members bring forward their ideas. And rather than him jumping to a no, it was, we want you to start asking these three questions, and, you know, whatever the questions were to get the conversation going, and then the light bulb started going off for him. Like, wow. Some of these individuals have definitely had different training on, you know, whatever type of technology it is that makes perfect sense. What if we combine this so he was able to actually help us bring out the best in everyone, once he took that step back and really started listening and getting a bit more curious.
 
<strong>Michael Hingson ** 26:30
Well, that that's, you know, of course, a wonderful skill to have, because people need to recognize that not everybody is where they are
 
</strong>Tabatha Jones ** 26:42
exactly. It's true. And you know, I kind of think back when we were talking about the leadership aspect and leading technical teams, I coach a lot of people on interview skills and helping them present their best selves for the job that they're interviewing for. And one thing that seems to be a habit for people who are very technical and are also leaders is deferring so much their technical skills, and it's good, but you've got to have that balance. When you're applying for a leadership role, what happens that is very disappointing, is they'll be told, Well, we're not really seeing your leadership skills or your leadership qualities or not feeling like you're a good fit with this team. Usually, when a company is hiring a technical people leader, they want to know you can lead people, because not everybody can do both,
 
<strong>Michael Hingson ** 27:40
right, or they haven't learned how to
 
</strong>Tabatha Jones ** 27:43
right. It's true. Not everybody wants to. Sometimes they think they do because it's the next logical step, but sometimes people are just really happy being hands on others. To your point, you can learn. You can step into maybe a lead role, and start learning how to let go of some things and and get more comfortable with not being the smartest person in the room, because once you're the leader, you've got to have that balance and, and it's a learning a learning curve, for sure,
 
<strong>Michael Hingson ** 28:09
yeah. And unfortunately, there are way too many people, certainly, a lot of them are technical who think they're the smartest person in the room, whether they are not, and then some of them are. But still, that's not always the solution to making things work, especially if you're working in a team.
 
</strong>Tabatha Jones ** 28:29
Absolutely, yeah, it's all about the team. And it can't be. They always say there's no me and team. But technically, if you rearrange the letters there, kind of is that's maybe snow i Maybe it's No, I in team. No, I in team.
 
<strong>Michael Hingson ** 28:43
Yeah, there's no i That's true. But you know, one of my favorite books I enjoy reading it often, is actually the Five Dysfunctions of a Team by Patrick Lencioni. Have you ever read that?
 
</strong>Tabatha Jones ** 28:55
I have not read that. I am aware of it. I have not bought it yet. It's a
 
<strong>Michael Hingson ** 29:00
short book, relatively speaking, but it's great because it really puts teamwork in perspective, and it really defines what should happen in a well functioning team, including the fact that members of the team can hold each other accountable when the team is comfortable with each other. And then, of course, it's all the team leader who has to really bring people together and meld the team into a cohesive working group. But the good team leaders can do that and understand what their role has to be in getting everybody to operate at peak performance.
 
</strong>Tabatha Jones ** 29:39
Love that. I will get that back on my list. Radical candor is kind of similar, as far as you know, being able to say what needs to be said and feeling like you're in a safe space to say it. Yeah, that's one of the things that I always found a little, I guess, frightening as a leader, is when I would talk to another leader and say, What feedback have you given this person? Well. Feedback is so negative, like no feedback given with love is there with the intention of helping the person grow and do better and understand what they're doing really well so they can keep doing that. So yeah, being able to let the team members or ask the team members hold each other accountable, be honest with each other, this isn't about feelings. This is about respect, and sometimes it's a hard conversation. It's really crunchy and uncomfortable. But once it happens, the trust that is built is it's unstoppable, well,
 
<strong>Michael Hingson ** 30:30
but feedback can also be a very positive thing. And it can be that you're doing a great job. Here's what you're doing. It isn't necessarily but you're not doing this right? It, it can be exactly a very positive thing. And there, there are certainly times that we all like to get that as well.
 
</strong>Tabatha Jones ** 30:47
Absolutely feedback is my favorite F word. I always say it is just, it's so important. And I've worked with people who have said, you know, I can't get feedback from my boss. I said, Well, what do you mean? And they said, Well, he All he says is just, you're doing a good job. Keep doing that. Yeah. Well, what specifically am i doing that's a good job. So feedback in itself is a skill, both giving it in a positive way and giving it in a constructive way. But all feedback is good when it's given with the right intention and it's given with, you know, just honesty and love. And
 
<strong>Michael Hingson ** 31:20
there's a skill in receiving feedback too and recognizing if you trust the feedback, the feeder backer, if you trust the person giving you the feedback, then you know that they're not out to get you. Yeah. And that's part of it is breaking through the usual shell that most of us probably a build up. Well, that person has some sort of alternative agenda they're out to get me. And that isn't always the case. And, oh, absolutely, unfortunately, sometimes it is, but it doesn't necessarily mean it always is. Yeah, I agree.
 
</strong>Tabatha Jones ** 31:54
You know, if you think back to feedback that you've been given throughout your life, is there a piece of feedback that you were given that really changed the way you do things. Yeah,
 
<strong>Michael Hingson ** 32:06
I can think of some, and I think that most of us can, because the people giving us the feedback were concerned about trying to help and concerned to try to get us to hear what others in the world are are saying or thinking. And if we take that to heart, that can be a very positive thing.
 
</strong>Tabatha Jones ** 32:32
Yeah, absolutely. One of the biggest foundations for me as a leader is trust and trust with my team, both going both directions to them, from me and from them to to from me to them, and from them to me. So complete trust. It's so important. And you know, knowing that I've had employees come and give me feedback, and it doesn't matter what level I was at or what level they were at, once, I knew that they were comfortable giving me feedback. I knew our relationship was strong, yeah, and, you know, I've had people come and say, I didn't really like the way that you said that. It would have been more impactful if you had done this. I've had clients come and say, you know, when you said that, I really reflected on it. And maybe we're not in the same spot. So let me say this again and see if you can, you can address it a different way. Great. If we don't have trust, we're not going to go anywhere. So it's such an important piece of of building trust. In
 
<strong>Michael Hingson ** 33:26
my new book, live like a guide dog, true stories from a blind man and his dog about being brave, overcoming adversity and moving forward in faith. Long title, well at the end, the subtitle, but one of the things that I talk about is that I've learned a lot of lessons about dealing with fear and dealing with people from my dogs, because dogs do things differently than we do and don't have any near, anywhere near the stress that We do. For example, dogs are, I think, creatures that do love unconditionally, but they don't trust unconditionally. What dogs do, however, is that they tend to be less something is really hurt a dog. They tend to be more open to trust, and they want to build a trusting relationship with us if we're open to it, because they are, and when we recognize that and we truly build the trusting relationship, it's second to none. So then you've got the love part that is there, but the trusting part, it's a whole different story. And I know that when I start working with every guide dog and people say, Oh, how long does it take to really get used to a dog? My response is, it takes roughly a year. Because it takes a long time for both sides of the team to truly recognize and have enough confidence in the other that they have that trust that they need to have.
 
</strong>Tabatha Jones ** 34:59
Yeah. Dogs are so much better than people. I will tell you their behavior is so much better, but I get that and you know someone who adopted my last two dogs. One was three years old when I got her from the pound, and she lived to be 15, and my other one is she's eight. I got her when she was three from someone that was re homing her. But they do. They they teach you that I can love you, but I don't know that I trust you yet. I've got to build this up like I will lick you and throw a party when you come home, but don't be trying to pick me up yet. We're not there. Yeah. So, you know, I can imagine, with a guide dog, it's even more elevated, and I can't write to read your that book, because I just finished underdog. I did. I don't know why the name just went blank. I posted it on my Facebook and Instagram. I was so excited, but yeah, oh my gosh. I can't wait to read the new one. If you
 
<strong>Michael Hingson ** 35:48
get a chance with both of them, go review them at Amazon. So lovely. Get a we always appreciate reviews. So Amazon and Goodreads are the best places to go to go do reviews, and they're very helpful. But when you read, live like a guide dog, love to get your thoughts, and you're welcome to email me and love to chat about it as well. But you're right that there are so many things about dogs that really teach us a lot. One of my favorite things that I talk about a lot, and we deal with it and live like a guide dog is we, as people tend to what if everything to death. We What if everything well, what if this? What if that? And the reality is, most of the things that we're dealing with, what if about are things over which we have absolutely no control, and all we're doing is building up our own internal Sears, and we need to learn to get away from that. If we could just learn to focus on the things that we have control over and not worry about the rest. And of course, people will say, Well, but, but all this stuff is going on we gotta worry about. No, you don't. You can be aware of it without worrying about it. You can be aware of it without it interfering with your life. But you have control over that, but there are so many things in your life that you don't have control over. And my, my premier example of that, of course, is the World Trade Center. I am not convinced that all of the government departments working together would have been able to figure out what was happening and stop the attacks from half from occurring. But the result of that is, of course, that we had no control over the events occurring. What we absolutely have total control over is how we individually choose to deal with those events and how we choose to move forward.
 
</strong>Tabatha Jones ** 37:36
Yeah, absolutely, oh my gosh, it's so powerful and so true. And I'd say too with dogs is they don't let that little thing that bothered them four hours ago eat them up, or four days ago or four months ago. They don't generally hold a grudge unless something was pretty atrocious, where we will ruminate on a story or a conversation over and over and over again, sometimes it's just solved by a simple Hey, what did you mean when you said that? Or we'll just go and keep thinking about it and keep thinking about it. Dogs moved on. They're like, I've already had my snack in my walk, like we're good again. There's no grudge, there's no past concern, or I made a mistake this day. I'm never gonna cross that line again, because, you know, I did this thing, but humans are so are just wired so differently, just from, I'm sure, our life lessons and all the things that we've been through. But if we could live a little more like a dog, that would be kind of amazing. That guide dogs specifically,
 
<strong>Michael Hingson ** 38:35
I agree. And you know, the reality is that dogs do make mistakes, and one of the things that we learned to put it in terms of what we're talking about today, one of the things that we learn as guide dog handlers is how to give appropriate feedback, and that process has changed over the years, so now it's a much more positive process. We don't tend to yell at dogs, we don't tend to try to give sharp leash corrections, but rather, when they do it right, that's the time to truly reinforce it and say, what a good job you did it. And if you're training a dog to do a new thing or give them a new skill, reinforcing the time that they succeed is so much more powerful than ever saying you didn't do that right? And I think that's as true for humans as it is for dogs, but humans just don't tend to for all the reasons that you said, Trust like, like, maybe they should, but we always think that everybody has a hidden agenda, which is unfortunate, because we don't always necessarily have a hidden agenda. And even if we do, and if you feel like you can't trust me because you think I have a hidden agenda, you can always ask me about it, or you should, and that's something we just tend not to feel that much that we can do, because those aren't skills that we're taught when we're growing up.
 
</strong>Tabatha Jones ** 39:56
Yeah, it's very true, and you. Know when you mentioned the mistakes even thinking about that from a leadership perspective. When I first started leading in my last team, we had reorganized into a corporate structure, so I had new employees sitting across 40 some odd states. It was a big a big reorg, and I would be talking to people about different things. And I said, Well, why did you, you know, why did you do it this way? Oh, well, I realized I made a mistake, so I didn't want to get in trouble. So I thought if I went and I did this, then that would I'm like, wait a minute, stop. Let's let's pause, let's go back to get in trouble. Tell me about that. And I would hear, and I heard it from multiple people across the team that there was such a level of fear over making a mistake. And I said, you know, you're not coming to work with somebody's heart transplant in an ice chest, like, if you make a mistake, nobody's gonna die. Yeah, somebody's gonna get a little maybe mad because we're gonna hit a little bit of a revenue hiccup, or maybe have to send an apology notice to some customers that have a mistake on their bill. But nothing's that big that we can't learn from it, fix it correctly and make sure it doesn't happen again. And that was a huge shift, and that's something you know, where a dog will make a mistake they get through the correction to your point, positive reinforcement. We've got jerky treats, kind of redirect. If people only could take a jerky treat, that'd be great, but they don't. But you know, when a mistake happens, teaching people, teaching our kids, like it's okay to make a mistake, but let's talk about what we learned from it. Make a plan to do better, and figure out how we just don't let that happen again, and then if it happens again, okay, let's have a different conversation. What? What did you notice? Did we miss something in the process? Less last time? Let's fix that, and then let's take the next steps forward, and let's go back and present to the team how we can improve this process and what we've learned from this mistake, like we can make it positive and as leaders, we can help our employees go faster. We can help our dogs learn faster. Can help our kids learn faster by just being a leader and managing mistakes correctly.
 
<strong>Michael Hingson ** 42:06
How do we get that process kind of more into the mainstream of society? How do we get people to recognize that it's okay when you make a mistake, we'll fix it and really give them and teach people to give the positive reinforcement that we need to do. Because I think it's, it's very true. We don't teach it.
 
</strong>Tabatha Jones ** 42:27
We don't teach it. I feel like younger parents that I'm seeing, in some ways, are getting there, you know, I remember back in the day when we would accidentally break something, or, you know, be roughhousing a little, and the glass would get knocked off the counter, and it was a huge thing, right? You're going to clean it up. You're going to go to your room. You're going to stop playing around in the house. And, you know, with my son, I know when He would break something and be like, Hey, let's clean this up. I need you to be more careful. You know, it's not you need to go sit in your room. You made a mistake. It's okay. And I see the difference in myself. Still, when I make a mistake, I beat myself up when he makes a mistake, he cleans it up and moves forward. So it's definitely happening through parenting and the way that we handle it as parents. We have that great opportunity as leaders once adults are full grown and in the workforce and still have those tendencies of fear and oh my gosh, I need to cover it up, teaching them, I had a situation where I made a mistake, shocking. I know I made a mistake, just kidding. I do it all the time, but I had made a mistake with some data that I collected from my team, I'd had individual skip level meetings, and decided kept all the notes in a spreadsheet, and I had told the team as I spoke with them. Whatever you tell me, it's in confidence. I'm taking themes of the conversation and I'll present it back to your leaders. They're not going to have names. We're not going to know who said what. That's not what this is about. It's about me helping drive improvements through my leadership team so that it's better for you. And they were really open, and it was amazing. It was such a gift to have that trust from the team. Well, I went and took my compilations, put all my notes together on a spreadsheet, sent it to my leadership team, and never took off the original notes. And I was like, shoot, now, what do I do? So I asked a peer. I said, Hey, this is what I did. What would you do? And she said, Well, I would tell my leaders, they need to be leaders, and they need to keep it confidential. And I was like, oh, not good enough. I'm not doing that. So I thought about it, yeah. And I said, You know what? This is a teachable moment. This is the opportunity I've been given to practice what I preach. So I pulled my entire team, 50 some odd people on the phone, on a teams call. So we were on camera, and I said, I need to talk to you about something. And I said, I made a mistake, and because of that mistake, I have let you down, and I've broken my word. And I explained what I did. I explained, you know, I got really excited by the information, because I saw things we could do, which then led me to moving way too fast, and I completely sent your comment. Comments with your names to your leaders, and I apologize. And going forward, when I take data and information from you, I will be learning from this mistake. I will keep two separate spreadsheets. I will not be, you know, just adding to the individual spreadsheet, I will quality control, check it before I send it out, and I will make sure that I do better. And I just ask that you forget me. On this one, I got so many texts and emails and instant messages that just said, Thank you so much, and someone that said, thank you, it helps to see that a leader owned up to a mistake, and I'm like, that's that was a teachable moment so nobody died. I didn't lose a heart. I broke a little confidence and a little trust. But we can fix things, and that's how,
 
<strong>Michael Hingson ** 45:46
yeah, and, and that makes a lot of sense, and we, we just tend to, oftentimes do knee jerk reactions. I was sitting here thinking about sometime after we moved to New Jersey in 1996 my wife and I were in our living room, and I don't remember what was going on. We were having a great time, and we each had, each had a glass of champagne, and my fourth guide dog, Lenny, was with us. And Lenny, like any good lab has a tail that never stops. And Karen, I think it was Karen, I don't even remember, sure. I think it was. Had put her glass down on the coffee table, and tail hit glass, glass, which was crystal, went all over floor, hardwood floor, you know, and I can think of so many people who would blame the dog. And actually, I think Lenny blamed herself for a little while, and we kept saying it wasn't your fault we screwed up. And eventually, you know, she well within, within an hour, she was mostly Okay, but, but the bottom line is that she, she, she knew that something happened, but it wasn't her fault, and it is important to own up to to things and and as I said, I think it was Karen, because I think Karen said I should never have put my glass down, or I should have put it back further away from her tail, because she was So excited. You know those
 
</strong>Tabatha Jones ** 47:21
tails, lab tails are crazy things, yeah, oh my gosh, right, but Lenny didn't stop wagging her tail because of that little mistake, right? It's something that Karen was able to own up to. You two were able to clean it up, and then Lenny was able to go on and keep wagging her tail. Everyone's being more careful. Now,
 
<strong>Michael Hingson ** 47:39
what's really funny is that, because it was a hardwood floor and crystal, there were her pieces that we found days later, but
 
</strong>Tabatha Jones ** 47:47
really years later, oh my gosh. But
 
<strong>Michael Hingson ** 47:50
you know what Lenny was? Was, was a cutie, and Lenny was the, probably the most empathetic dog that I've ever had. We had a pastor, and we had who we had come to know, and we were at a party, and she was at this party, and she came up to us and she said, we let Lenny visit everybody, but we just let her loose. Um, Lenny is the most empathetic dog I've ever seen, because you let her loose. And she went to the person who was feeling the most pain first, and then she worked the rest of the room, and we're talking emotional pain, but Lenny could sense that and and she did. She went to the person who was hurting the most for whatever reason. And then after she felt she had done all she could with that person, then she went around to the rest of the room. Oh, what a wonderful experience that was. Yeah, I know, and we hadn't noticed it, but sharee told it to us, and we we realized it from then on, yeah, she's right. I
 
</strong>Tabatha Jones ** 48:52
always think that the companies that allow people to bring their dogs to work are probably the companies that have the highest performance and productivity. I can't prove this yet, but there is something about having a warm, fuzzy little Snuggler with a cold nose right next to you that makes such a difference. Yeah, like I said, you know, mine's by me all the time, but they're just so intuitive. They pick up on your moods. They pick up on what's going on when you've had a bad day, you know, when you're feeling unconfident. I've worked with people a lot on helping them build confidence. And she'll even come around like, Hey, why you down? Like, what's going on? Let's go play. Go play. And then, you know, they're always so excited when you just do the smallest things. It's like, you know what? All right, I am making somebody, somebody happy today. It's just not that, maybe that other person, or whatever it is. But, yeah, oh my gosh. What made
 
<strong>Michael Hingson ** 49:40
you decide? What Madeline just caused you to decide to go from working for other companies in the corporate world to starting your own coaching career full time.
 
</strong>Tabatha Jones ** 49:52
You know, I just love the coaching aspect, helping people who struggle to speak up for themselves or who. Struggle to recognize the value that they bring to the workplace or to the world in general, just really lights my fire. I work mostly with women in their 50s, mostly with women who are already leaders but feel a bit stuck, and help them just remember who they are. Help them remember you know you are a leader. This is how you can set yourself apart, and this is how we can start preparing for your next promotion. I wrote my book promotion ready in three months, the Women's Guide to career advancement, which was released in August. Just because the concerns were so similar, I thought, you know, I'm going to put these specific the specific framework together in a book so that women who maybe don't have time for coaching right now, or they don't have the means, for whatever reason, they can get that framework in this book and get started on setting themselves apart and rebuilding that confidence. And I just love it. I feel like we tend to play really small, especially after a simple mistake or a simple breach of trust or a simple someone said something, and it just really stuck in our head for whatever reason. So I want women to stop. I want them to start feeling more empowered and start going after those things that they want. Because I don't know if you've seen the movie The longest game. But one of the quotes is the, you know, the field isn't the golfing green. The field is the five inches between your ears. And that's life. It is a fact. It is whatever is going on in that space between your ears is what's going to tell you you can and it's going to tell you what you can't do. So we want to only five inches. They say five inches. I haven't actually measured mine either. I say it and I touch it every time, because I'm like, I don't know if it's really five inches. Maybe it's, maybe it's four and a half. I don't know. I've always prided myself on having, you know, a skinny forehead.
 
<strong>Michael Hingson ** 51:57
Well, you know, but, but it's interesting and and, of course, sort of on principle, just for fun. I'll ask, do you ever find that that men read it or that that you coach men as well? Do you find that there are men that will benefit, or choose to benefit from the same things that you're talking about with most women? Absolutely,
 
</strong>Tabatha Jones ** 52:15
I say I work mostly with women and a few lucky men, because there are men who don't feel as confident or who might be a little bit more of that quieter later, and the strategies in there are obvious. Is probably not the right word. But there are things that are really simple and easy to do, but so often overlooked. So for anyone who finds themselves really kind of hiding behind the keyboard, not getting out and about and working on their visibility and relationship building. There are a lot of great strategies for that. The worst thing to do is wait until the promotion opportunity posts to start getting out there and building your brand. It doesn't serve anyone, and it's going to keep you behind. So, yeah, absolutely, that's a great question. If you
 
<strong>Michael Hingson ** 53:05
want to be noticed, then you have to work at what you need to do to be noticed. And that is a an important skill to learn. And it is all about brand, which doesn't mean you're trying to be so calculating that you're trying to do in other people, it is all about doing the things that you need to do, both to learn and to be able to advance in a positive way.
 
</strong>Tabatha Jones ** 53:30
Yeah, exactly. And there are strategies just for even man, even managing your time, because that's so obvious to some of us who have been there, but to others, they'll allow their calendar to be blocked from 7am to 7pm with everyone else's priorities, and it's important to make yourself a priority so that you can start standing out before the job posts. And that's kind of the secret sauce. A lot of people, like I said, they wait until the job posts and they've just been working hard and then can't figure out why they're not getting ahead. So we want to start doing things, taking action every day before that position posts, one
 
<strong>Michael Hingson ** 54:09
of the things that that I do is on my calendar page, I have time blocked out every day and and people will say, Well, I want to schedule something, but this time isn't available, and this is the only time that I can do it. And what I tell people is I have the time blocked out so that I can do the things that I need to do or that I might want to do. And one of them is responding positively to the fact that you need a certain time to meet, and that time is in one of my block times, but I block times so that I have free time to do what needs to be done. So let's schedule it, and, you know, and I, and I find that that works really well, because it gives me the time to make choices and do the things that I want to do. And I think it's so important to be able to do that. So.
 
</strong>Tabatha Jones ** 55:00
Yeah, the calendar is key. I always say your calendar equals clarity equals confidence. I mean, it just it builds that confidence. What I see happen a lot in the corporate space is the calendar gets booked for again, everybody else's priorities, 7am to 7pm I will see someone sitting in a meeting, totally disengaged. And when I would say, What are you doing? And I ask clients now too, so how do you prepare for this meeting? Because almost always the answer is, oh, I have a big meeting coming up in a couple of hours, and I'm not ready yet. Like, well, why are you in this meeting? If that meeting matters so much, why are you here? Because you're hurting your brand here, looking disengaged, asking, Can you repeat that 72 times where you could have just sent a delegate, or you could have blocked that time to think and prepare, which is so important, the calendar blocks. I don't think I could live without them. They're critical, right? That's how we get things done. That's how we make sure we're focused on the right things. That's how I prepare for clients. I don't just get on and wing it, because that's not going to go well, yeah,
 
<strong>Michael Hingson ** 56:02
and that's why on, on unstoppable mindset. I asked people to send me some things because I want to appropriately prepare, because if, if I'm doing my job right, I learn all I can to be able to be involved in an intelligent conversation, and people have so many skills that I haven't learned or don't have, I get to use the information that they send to prepare and learn about some of those skills, which is part of why I say if I'm not learning at least as much as anyone else who is listening To the podcast, and I'm not doing my job right? Because it's so much fun to be able to explore and talk with people, and it's and it is so much fun. So I I appreciate exactly what you're saying. Well,
 
</strong>Tabatha Jones ** 56:53
thank you. Yeah, it's, it's a, I mean, tooting my own horn a little bit. It's a great book full of strategy. And if you just took it, take it and start implementing those small changes, you'll see a huge difference. And I say that you'll see it, but not only you, your leader will see and your team will see that you're making changes and and making a difference. So yeah, it's just that calendar is so helpful.
 
<strong>Michael Hingson ** 57:16
Life is is an adventure, as far as I'm concerned. And if we're not always learning we're not doing our job right exactly which is so important? Well, do you have any kind of last thoughts of things that you want people to to think about, as far as leadership or as far as moving forward in the corporate world, or or any of those kinds of things? Yeah,
 
</strong>Tabatha Jones ** 57:40
absolutely. And thank you so much for asking. I do want to tie it back to unstoppable mindset, because you are absolutely unstoppable. It's a matter of clearing those blocks, the things that are in your way, the things that are in that five inches, or whatever it really is between your ears that is getting in the way and telling you you can't do something. And I encourage you if you're struggling, if you want to get ahead, if you've had some bad experiences when trying to get ahead, connect with me on LinkedIn. You can find me at Tabitha Jones and D, H, A Jones, thank you. Yes, all A's, Tabata, Tabatha. You can call me what you want. Just spell it right so you can find me. But absolutely connect with me there, and let's talk about what's going on and see how we can help you start moving forward again. Absolutely, we'll share strategies to give at least a little bit of a boost and kind of start relieving some of the discomfort that may be going on, but kind of back to that point you are completely unstoppable. It's just about investing in yourself, and that may look like time, energy or financially, just to get yourself out of, out of where you're at and into that next thing.
 
<strong>Michael Hingson ** 58:52
What's your website? You must I assume you have a website. I
 
</strong>Tabatha Jones ** 58:55
do have a website. It is empowered. Dash <a href="http://leader.com" rel="nofollow">leader.com</a>, and if you go out there, I actually have a free gift. I've recently published an ebook which is a career confidence playbook for women over 50, and that also has some great strategies, as well as workbook and journaling pages to help you really flesh out those goals and start taking those small action steps,
 
<strong>Michael Hingson ** 59:21
and guys, the concepts are the same. So don't think it's just for women. Otherwise, learn nearly as much on this podcast as you
 
</strong>Tabatha Jones ** 59:29
should. That is true. That's very true. The color is a little purple and black. Don't let that send you anywhere. Just it's perfect. Come on in. Let's talk
 
<strong>Michael Hingson ** 59:39
colors. Don't bother me.
 
59:42
Outstanding.
 
</strong>Michael Hingson ** 59:44
Well, I want to thank you for being here. This has been really fun. I knew it was going to be, and it was every bit as fun and and informative as as I thought it would be. So I hope people will reach out to you on LinkedIn and go off and. Uh, go to the website as well. Get your free ebook. I'm going to go get it and and I really think that you've offered a lot of good insights that will be helpful for people. I hope all of you listening and watching out there agree. I'd love to hear your thoughts. Please email me. Let me know what you think of our episode today. You can email me at Michael M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and it's m, I C H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and there you can listen to all the episodes, or you can binge listen wherever you found our podcast. We are available wherever podcasts are are hosted and provided. So would love to hear from you wherever and for all of you, and Tabitha you as well. If you know anyone else who you think we ought to have as a guest on unstoppable mindset, love to hear from you. Love to hear and get introductions. We really appreciate getting to meet more people. It is so much fun. So I want to thank you. You know all for for doing that in advance, but especially Tabitha, I want to thank you once again for being here today. This has been so much fun. So thank you for coming on.
 
1:01:23
Thank you for having me. This has been great, Michael,
 
**Michael Hingson ** 1:01:30
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Empowered Leadership Coach with Tabatha Jones</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4173de23-3f3a-4370-86d2-1fed40485dc5.mp3?source=rss&amp;ext=asset.mp3" length="91532906" type="audio/mpeg" />
<itunes:episode>335</itunes:episode>
</item>
<item><title>Episode 334 – Unstoppable Leadership Consultant and Executive Coach with Rachelle Stone</title>
<guid isPermaLink="false">https://pinecast.com/guid/701ddd60-b58f-4446-8bc5-951ca2e556a7</guid>
<pubDate>Fri, 09 May 2025 10:00:02 -0000</pubDate>

<itunes:duration>01:06:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1fa45284-8009-48d4-a67c-a6bd91925a3c/UM334-Rachelle_Stone-Coverart.jpg" />
<description><![CDATA[<p>Have you or do you feel stress? What is stress and how can we deal with it? Our guest this time is Rachelle Stone who discusses those very questions with us. Rachelle grew up in a very small town in Massachusetts. After attending community college, she had an opportunity to study and work at Disney World in Florida and has never looked back.
 
Rachelle loved her Disney work and entered the hospitality industry spending much of 27 years working for or running her own destination management company. She will describe how one day after a successful career, at the age of 48, she suffered what today we know as burnout. She didn’t know how to describe her feelings at the time, but she will tell us how she eventually discovered what was going on with her.
 
She began to explore and then study the profession of coaching. Rachelle will tell us about coaches and clients and how what coaches do can help change lives in so many ways.
 
This episode is full of the kind of thoughts and ideas we all experience as well as insights on how we can move forward when our mindsets are keeping us from moving forward. Rachelle has a down-to-Earth way of explaining what she wants to say that we all can appreciate.
 
 
 
<strong>About the Guest:</strong>
 
“As your leadership consultant, I will help you hone your leadership, so you are ready for your next career move. As your executive coach, I will partner with you to overcome challenges and obstacles so you can execute your goals.”
 
 
Hi, I’m Rachelle. I spent over 25 years as an entrepreneur and leader in the Special Event industry in Miami, building, flipping, and selling Destination Management Companies (DMCs).  While I loved and thrived in the excitement and chaos of the industry, I still managed to hit a level of burnout that was wholly unexpected and unacceptable to me, resulting in early retirement at 48.
 
Now, as a trained Leadership Consultant and Executive Coach, I’ve made it my mission to combine this hard-won wisdom and experience to crack the code on burnout and balance for others so they can continue to thrive in careers they love. I am Brené Brown Dare to Lead ™ trained, a Certified Positive Intelligence ® Mental Fitness coach, and an accredited Professional Certified Coach by the ICF (International Coaching Federation, the most recognized global accreditation body in the coaching industry).
 
I continue to grow my expertise and show my commitment to the next generation of coaches by serving on the ICF-Central Florida chapter board of directors. I am serving as President-Elect and Chapter Liaison to the global organization. I also support those new to the coaching industry by mentoring other coaches to obtain advanced coaching credentials.
 
I maintain my well-being by practicing Pilates &amp; Pvolve ® a few days a week, taking daily walks, loving on my Pug, Max, and making time for beach walks when possible.
 
<strong>Ways to connect Rachel:</strong>
 
<a href="http://www.rstoneconsulting.com" rel="nofollow">www.rstoneconsulting.com</a>
<a href="https://www.linkedin.com/in/rstoneconsulting/" rel="nofollow">https://www.linkedin.com/in/rstoneconsulting/</a>
Instagram: @even_wonderwoman_gets_tired
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well, hi and welcome to unstoppable mindset where inclusion diversity and the unexpected meet. But you know, the more fun thing about it is the unexpected. Unexpected is always a good thing, and unexpected is really anything that doesn't have anything directly to do with inclusion or diversity, which is most of what we get to deal with in the course of the podcast, including with our guest today, Rachelle Stone, who worked in the hospitality industry in a variety of ways during a lot of her life, and then switched to being a coach and a leadership expert. And I am fascinated to learn about that and what what brought her to that? And we'll get to that at some point in the course of the day. But Rachelle, welcome to unstoppable mindset. We're glad you're here. Thank
 
</strong>Rachelle Stone ** 02:08
you, Michael. I'm honored to be here. Excited to be talking to you today.
 
<strong>Michael Hingson ** 02:12
Well, it's a lot of fun now. You're in Florida. I am. I'm in the Clearwater
 
</strong>Rachelle Stone ** 02:16
Dunedin area. I like to say I live in Dunedin, Florida without the zip code.
 
<strong>Michael Hingson ** 02:22
Yeah. Well, I hear you, you know, then makes it harder to find you that way, right?
 
</strong>Rachelle Stone ** 02:28
Physically. Yeah, right, exactly. Danita, without the zip code, we'll stick with that. Yeah,
 
<strong>Michael Hingson ** 02:33
yeah, that works. Well, I'm really glad you're here. Why don't we start by maybe you talking to us a little bit about the early Rachelle growing up and some of that stuff.
 
</strong>Rachelle Stone ** 02:43
Yeah, I was lucky. I grew up in rural Western Massachusetts, little po doc town called Greenfield, Massachusetts. We were 18 miles from the Vermont border, which was literally a mile and a half from the New Hampshire border. So I grew up in this very interesting area where it was like a tri state area, and our idea of fun growing up, well, it was, we were always outdoors, playing very much outdoors. I had three siblings, and I was the youngest, and it was one of those childhoods where you came home from school, and mom would say, go outside, don't come back in the house until you hear the whistle. And every house on the street, every mother had a whistle. There were only seven houses because there was a Boy Scout camp at the end of the road. So as the sun was setting and the street lights would come on, you would hear different whistles, and different family kids would be going home the stone kids up, that's your mom. Go home, see you next time that was it was great. And you know, as I got older and more adventurous, it was cow tipping and keg parties and behind and all sorts of things that we probably shouldn't have been doing in our later teen years, but it was fun. Behind
 
<strong>Michael Hingson ** 04:04
is it's four wheeling,
 
</strong>Rachelle Stone ** 04:08
going up rough terrain. We had these. It was very, very hilly, where I was lot of lot of small mountains that you could conquer.
 
<strong>Michael Hingson ** 04:17
So in the winter, does that mean you got to do some fun things, like sledding in the snow. Yeah, yeah.
 
</strong>Rachelle Stone ** 04:24
We had a great hill in the back of our yard, so I learned to ski in my own backyard, and we had three acres of woods, so we would go snowshoeing. We were also close to a private school called Northfield Mount Hermon, which had beautiful, beautiful grounds, and in the winter, we would go cross country skiing there. So again, year round, we were, we were outdoors a lot.
 
<strong>Michael Hingson ** 04:52
Well, my time in Massachusetts was three years living in Winthrop so I was basically East Boston. Yeah. Yes and and very much enjoyed it. Loved the environment. I've been all over Massachusetts in one way or another, so I'm familiar with where you were. I am, and I will admit, although the winters were were cold, that wasn't as much a bother as it was when the snow turned to ice or started to melt, and then that night it froze. That got to be pretty slippery,
 
05:25
very dangerous, very dangerous.
 
</strong>Michael Hingson ** 05:29
I then experienced it again later, when we lived in New Jersey and and I actually our house to take the dogs out. We had no fenced yards, so I had to take them out on leash, and I would go down to our basement and go out and walk out basement onto a small deck or patio, actually, and then I had to go down a hill to take the dogs where they could go do their business. And I remember the last year we were in New Jersey, it snowed in May, and the snow started to melt the next day, and then that night, it froze, and it and it stayed that way for like about a day and a half. And so it was as slick as glass is. Glass could be. So eventually I couldn't I could go down a hill, it was very dangerous, but going back up a hill to come back in the house was not safe. So eventually, I just used a very long flex leash that was like 20 feet long, and I sent the dogs down the hill. I stayed at the top.
 
<strong>Rachelle Stone ** 06:33
Was smart, wow. And they didn't mind. They just wanted to go do their business, and they wanted to get back in the house too. It's cold, yeah?
 
</strong>Michael Hingson ** 06:41
They didn't seem to be always in an incredible hurry to come back into the house. But they had no problem coming up the hill. That's the the advantage of having claws,
 
<strong>Rachelle Stone ** 06:51
yes. Pause, yeah, four of them to boot, right? Yeah, which
 
</strong>Michael Hingson ** 06:54
really helped a great deal. But, you know, I remember it. I love it. I loved it. Then now I live in in a place in California where we're on what's called the high desert, so it doesn't get as cold, and we get hardly any of the precipitation that even some of the surrounding areas do, from Los Angeles and Long Beach and so on to on the one side, up in the mountains where the Snow is for the ski resorts on the other so Los Angeles can have, or parts of La can have three or four inches of rain, and we might get a half inch.
 
<strong>Rachelle Stone ** 07:28
Wow. So it stays relatively dry. Do you? Do you ever have to deal like down here, we have something called black ice, which we get on the road when it rains after it hasn't rained in a long time? Do you get that there in California,
 
</strong>Michael Hingson ** 07:41
there are places, yeah, not here where I live, because it generally doesn't get cold enough. It can. It's already this well, in 2023 late 2023 we got down to 24 degrees one night, and it can get a little bit colder, but generally we're above freezing. So, no, we don't get the black ice here that other places around us can and do. Got it. Got it. So you had I obviously a fun, what you regard as a fun childhood.
 
<strong>Rachelle Stone ** 08:14
Yeah, I remember the first day I walked into I went to a community college, and I it was a very last minute, impulsive, spontaneous decision. Wow, that kind of plays into the rest of my life too. I make very quick decisions, and I decided I wanted to go to college, and it was open enrollment. I went down to the school, and they asked me, What do you want to study? I'm like, I don't know. I just know I want to have fun. So they said, you might want to explore Recreation and Leisure Services. So that's what I wound up going to school for. And I like to say I have a degree in fun and games.
 
</strong>Michael Hingson ** 08:47
There you go. Yeah. Did you go beyond community college or community college enough?
 
<strong>Rachelle Stone ** 08:53
Yeah, that was so I transferred. It took me four years to get a two year degree. And the reason was, I was working full time, I moved out. I just at 17, I wanted to be on my own, and just moved into an apartment with three other people and went to college and worked. It was a fabulous way to live. It was wonderful. But then when I transferred to the University, I felt like I was a bit bored, because I think the other students were, I was dealing with a lot of students coming in for the first time, where I had already been in school for four years, in college for four years, so the experience wasn't what I was looking for. I wanted the education. And I saw a poster, and it was Mickey Mouse on the poster, and it was Walt Disney World College program now accepting applications. So I wrote down the phone number, email, whatever it was, and and I applied. I got an interview again. Remember Michael? I was really bored. I was going to school. It was my first semester in my four year program, and I just anyway. I got a call back and. And I was accepted into the Disney College Program. So, um, they at that time, they only took about 800 students a year. So it was back in 1989 long time ago. And I was thrilled. I left Massachusetts on january 31 1989 in the blizzard of 89 Yeah, and I drove down to Orlando, Florida, and I never left. I'm still here in Florida. That was the beginning of my entire career. Was applying for the Disney College Program.
 
</strong>Michael Hingson ** 10:36
So what was that like, being there at the Disney College, pro nominal, phenomenal. I have to ask one thing, did you have to go through some sort of operation to get rid of your Massachusetts accent? Does
 
<strong>Rachelle Stone ** 10:50
it sound like it worked? No, I didn't have well, it was funny, because I was hoping I would be cast as Minnie Mouse. I'm four foot 10. I have learned that to be Mini or Mickey Mouse, you have to be four, eight or shorter. So I missed many by two inches. My second choice was being a lifeguard, and I wound up what I they offered me was Epcot parking lot, and I loved it, believe it or not, helping to park cars at Epcot Center. I still remember my spiel to the letter that I used to give because there was a live person on the back of the tram speaking and then another one at the front of the tram driving it to get you from the parking lot to the front entrance of the gate. But the whole experience was amazing. It was I attended classes, I earned my Master's degree. I picked up a second and third job because I wanted to get into hotels, and so I worked one day a week at the Disney Inn, which is now their military resorts. And then I took that third job, was as a contractor for a recreation management company. So I was working in the field that I had my associates in. I was working at a hotel one day a week, just because I wanted to learn about hotels. I thought that was the industry I wanted to go into. And I was I was driving the tram and spieling on the back of the tram five days a week. I loved it was phenomenal.
 
</strong>Michael Hingson ** 12:20
I have a friend who is blind who just retired from, I don't know, 20 or 25 years at Disneyland, working a lot in the reservation centers and and so on. And speaks very highly of, of course, all the experiences of being involved with Disney.
 
<strong>Rachelle Stone ** 12:38
Yeah, it's really, I'm It was a wonderful experience. I think it gave me a great foundation for the work in hospitality that I did following. It was a great i i think it made me a better leader, better hospitality person for it well,
 
</strong>Michael Hingson ** 12:57
and there is an art to doing it. It isn't just something where you can arbitrarily decide, I'm going to be a successful and great hospitality person, and then do it if you don't learn how to relate to people, if you don't learn how to talk to people, and if you're not having fun doing it
 
<strong>Rachelle Stone ** 13:14
exactly. Yes, Fun. Fun is everything. It's
 
</strong>Michael Hingson ** 13:18
sort of like this podcast I love to tell people now that the only hard and fast rule about the podcast is we both have to have fun, or it's not worth doing.
 
<strong>Rachelle Stone ** 13:25
That's right. I'm right there with you. Gotta Have fun,
 
</strong>Michael Hingson ** 13:30
yeah? Well, so you So, how long were you with Disney? What made you switched? Oh, so
 
<strong>Rachelle Stone ** 13:36
Disney College Program. It was, at that time, it was called the Magic Kingdom college program, MK, CP, and it's grown quite significantly. I think they have five or 7000 students from around the world now, but at that time it was just a one semester program. I think for international students, it's a one year program. So when my three and a half months were up. My semester, I could either go back. I was supposed to go back to school back in Massachusetts, but the recreation management company I was working for offered me a full time position, so I wound up staying. I stayed in Orlando for almost three and a half years, and ultimately I wound up moving to South Florida and getting a role, a new role, with a different sort of company called a destination management company. And that was that was really the onset destination management was my career for 27 years. 26
 
</strong>Michael Hingson ** 14:38
years. So what is a destination management company. So
 
<strong>Rachelle Stone ** 14:41
a destination management company is, they are the company that receives a group into a destination, meetings, conventions, events. So for instance, let's say, let's say Fathom note taker. Wants to have an in person meeting, and they're going to hold it at the Lowe's Miami Beach, and they're bringing in 400 of their top clients, and and and sales people and operations people. They need someone on the receiving end to pick everybody up at the airport, to put together the theme parties, provide the private tours and excursions. Do the exciting restaurant, Dine Around the entertainment, the amenities. So I did all the fun. And again, sticking with the fun theme here, yeah, I did all of the auxiliary meeting fun add ons in the destination that what you would do. And I would say I did about 175 to 225, meetings a year.
 
</strong>Michael Hingson ** 15:44
So you didn't actually book the meetings, or go out and solicit to book the meetings. You were the person who took over. Once a meeting was arranged,
 
<strong>Rachelle Stone ** 15:53
once a meeting was booked in the destination, right? If they needed a company like mine, then it would be then I would work with them. If I would be the company. There were several companies I did what I do, especially in Miami, because Miami was a top tier destination, so a client may book the lows Miami Beach and then reach out to two to three different DMCs to learn how can they partner with them to make the meeting the most successful. So it was always a competitive situation. And it was always, you know, needing to do our best and give our best and be creative and out of the box. And, yeah, it was, it was an exciting industry. So what makes
 
</strong>Michael Hingson ** 16:41
the best destination management company, or what makes you very successful? Why would people view you as successful at at what you do, and why they would want to choose you to be the company to work with? Because obviously, as you said, it's competitive.
 
<strong>Rachelle Stone ** 16:59
Everybody well, and there's choice. Everybody has choice. I always believed there was enough business to go around for everybody. Very good friends with some of my my hardiest competitors. Interestingly, you know, although we're competing, it's a very friendly industry. We all network together. We all dance in the same network. You know, if we're going to an industry network, we're all together. What? Why would somebody choose me over somebody else? Was really always a decision. It was sometimes it was creativity. Sometimes it was just a feeling for them. They felt the relationship just felt more authentic. Other times it was they they just really needed a cut and dry service. It just every client was always different. There were never two programs the same. I might have somebody just wanting to book a flamenco guitarist for three hours, and that's all they need. And another group may need. The transportation, the tours, the entertainment, the theme parties, the amenities, the whole ball of Fox, every group was different, which is, I think, what made it so exciting, it's that relationship building, I think, more than anything. Because these companies are doing meetings all over the country, sometimes some of them all over the world. So relationships were really, really important to them to be able to go into a destination and say to their partner in that destination, hey, I'm going to be there next May. This is what I need. Are you available? Can you help? So I think on the initial front end, it is, when it's a competitive bid, you're starting from scratch to build a relationship. Once that's relationship is established, it is easier to build on that relationship when things go wrong. Let's talk about what worked, what didn't, and how we can do better next time, instead of throwing the entire relationship out with the bathwater and starting from scratch again. So it was a great industry. I loved it, and
 
</strong>Michael Hingson ** 19:00
obviously you must have been pretty successful at it.
 
<strong>Rachelle Stone ** 19:04
I was, I was lucky. Well, luck and skill, I have to give myself credit there too. I worked for other DMCs. I worked for event companies that wanted to expand into the DMC industry. And I helped, I helped them build that corporate division, or that DMC division. I owned my own agency for, I think, 14 years, still alive and thriving. And then I worked for angel investors, helping them flip and underperforming. It was actually a franchise. It was an office franchise of a global DMC at the time. So I've had success in different areas of Destination Management, and I was lucky in that I believe in accreditation and certification. That's important to me. Credibility matters. And so I. Involved in the association called the association of Destination Management executives international admei I know it's a mouthful, but I wound up serving on their board of directors and their certification and accreditation board for 14 years, throughout my career, and on the cab their certification accreditation board, my company was one of the first companies in the country to become a certified company, admc certified. I was so proud of that, and I had all of my staff. I paid for all of them to earn their certification, which was a destination management Certified Professional. That's the designation. I loved, that we could be a part of it. And I helped write a course, a university level course, and it was only nine weeks, so half a semester in teaching students what destination management is that took me three years. It was a passion project with a couple of other board members on the cab that we put together, and really glad to be a part of that and contributing to writing the book best practices in destination management, first and second edition. So I feel lucky that I was in this field at a time where it was really growing deeper roots. It had been transport the industry. When I went into it was maybe 20 years young, and when I left it, it been around for 40 plus years. So it's kind of exciting. So you so you
 
</strong>Michael Hingson ** 21:41
said that you started a company and you were with it for 4014 years, or you ran it for 14 years, and you said, it's still around. Are you involved with it at all? Now, I
 
<strong>Rachelle Stone ** 21:51
am not. I did a buyout with the I had two partners at the time. And without going into too much detail, there were some things going on that I felt were I could not align with. I felt it was unethical. I felt it was immoral, and I struggled for a year to make the decision. I spoke to a therapist, and I ultimately consulted an attorney, and I did a buyout, and I walked away from my this was my legacy. This was my baby. I built it from scratch. I was the face of the company. So to give that up my legacy, it was a really tough decision, but it really did come full circle, because late last year, something happened which brought me back to that decision, and I can, with 100% certainty, say it was a values driven decision for me, and I'm so happy I made that decision. So I am today. Yeah,
 
</strong>Michael Hingson ** 22:57
and, and let's, let's get to that a little bit so you at some point, you said that you had burnout and you left the industry. Why did you do that?
 
<strong>Rachelle Stone ** 23:08
So after I did, sold my my business, I worked for angel investors for about three and a half years. They brought me in. This was an underperforming office that the franchisee, because they had owned it for 10 years, had done a buyout themselves and sold it back to the angel investors or the private equity so they brought me in to run the office and bring it from surviving to thriving again. And it took me about 18 months, and I brought it from under a million to over 5.3 million in 18 months. So it's quite successful. And I had said to the owners, as they're thanking me and rewarding me, and it was a great first two years, I had said to them, please don't expect this again. This was a fluke. People were following me. There was a lot of curiosity in the industry, because this was a really big move for me to sell my company and then go work for this one. It was big news. So it was a great time. But the expectation for me to repeat, rinse and repeat, that kind of productivity was not realistic. It just wasn't realistic. And about a year and a half later, I just, I was driving from the Lowe's Miami Beach. It's funny, because I used that as an example before, to the breakers in Palm Beach. And if you know South Florida at all, it's, it's, you're taking your life in your hands every time you get on 95 it's a nightmare. Anyway, so I'm driving from the lows to the breakers, and I just left a kind of a rough meeting. I don't even remember what it was anymore, because that was back in 2014 and I'm driving to another meeting at the breakers, and I hang up the phone with somebody my. Son calls about something, Mom, this is going on for graduation. Can you be there? And I'm realizing I'm going to be out of town yet again for work, and I'm driving to the breakers, and I'm having this I just had this vision of myself in the middle of 95 slamming the brakes on in my car, coming to a full stop in the middle of the highway. I did not do this this, and I don't recommend you do this. And I opened up my car door, and I literally just walked away from my car. That was the image in my mind. And in that moment, I knew it was time for me to leave. I had gone as high as I could go. I'd done as much as I could do. I'd served on boards, contributed to books, spoken on panels. I wanted to go back to being an entrepreneur. I didn't want to work for angel investors anymore. I wanted to work for myself. I wanted to build something new, and I didn't want to do it in the DMC world. So I went home that night thinking I was going to just resign. Instead, I wrote a letter of retirement, and I retired from the industry, I walked away two and a half weeks later, and I said I was never going to return.
 
</strong>Michael Hingson ** 26:09
And so I burnt out, though at the time, what? What eventually made you realize that it was all burnt out, or a lot of it was burnt out. So I
 
<strong>Rachelle Stone ** 26:17
didn't know anything about burnout at that time. I just knew I was incredibly frustrated. I was bored. I was over in competence, and I just wanted out. Was just done. I had done well enough in my industry that I could take a little time. I had a lot of people asking me to take on consulting projects. So I did. I started doing some consulting in hospitality. And while I was doing that, I was kind of peeling away the layers of the onion, saying, What do I want to do next? I did not want to do DMC. That's all I knew. So I started this exploration, and what came out of it was an interest in exploring the field of coaching. So I did some research. I went to the <a href="http://coachingfederation.org" rel="nofollow">coachingfederation.org</a> which is the ICF International coaching Federation, is the leading accreditation body for coaches in the world. And through them, I researched Who were some of the accredited schools. I narrowed it down. I finally settled on one, and I said, I'm going to sign up for one course. I just want to see what this coaching is all about. So I signed up for a foundations course with the with the school out of Pennsylvania, and probably about three weeks into the course, the professor said something which was like a light bulb moment for me, and that I realized like, oh my
 
</strong>Speaker 1 ** 27:40
god, I burnt out. And I was literally, at this
 
<strong>Rachelle Stone ** 27:46
time, we're in school, we're on the phone. It was not zoom. We didn't have all this yet. It was you were on the phone, and then you were pulling up documents on your computer so the teacher couldn't see me crying. I was just sobbing, knowing that this is i i was so I was I was stunned. I didn't say anything. I sat on this for a while. In fact, I sat on it. I started researching it, but I didn't tell anybody for two years. It took me two years before I finally admitted to somebody that I had burnt out. I was so ashamed, embarrassed, humiliated, I was this successful, high over achiever. How could I have possibly burnt out?
 
</strong>Michael Hingson ** 28:34
What? What did the teacher say
 
<strong>Rachelle Stone ** 28:37
it was? I don't even remember what it was, but I remember that shock of realization of wellness, of it was, you know what it was that question, is this all? There is a lot of times when we were they were talking about, I believe, what they were talking about, midlife crisis and what really brings them on. And it is that pivotal question, is this really all there is, is this what I'm meant to be doing? And then in their conversation, I don't even remember the full conversation, it was that recognition of that's what's happened to me. And as I started researching it, this isn't now. This is in 2015 as I'm researching it and learning there's not a lot on it. I mean, there's some, mostly people's experiences that are being shared. Then in 2019 the World Health Organization officially, officially recognizes burnout as a phenomenon, an occupational phenomenon.
 
</strong>Michael Hingson ** 29:38
And how would you define burnout? Burnout is,
 
<strong>Rachelle Stone ** 29:43
is generally defined in three areas. It is. It's the the, oh, I always struggle with it. It's that disconnect, the disconnect, or disassociation from. Um, wanting to succeed, from your commitment to the work. It is the knowing, the belief that no one can do it well or right. It is there. There's that. It's an emotional disconnect from from from caring about what you're doing and how you're showing up, and it shows up in your personal life too, which is the horrible thing, because it your it impacts your family so negatively, it's horrible.
 
</strong>Michael Hingson ** 30:39
And it it, it does take a toll. And it takes, did it take any kind of a physical toll on you?
 
<strong>Rachelle Stone ** 30:45
Well, what I didn't realize when I when I took this time, I was about 25 pounds overweight. I was on about 18 different medications, including all my vitamins. I was taking a lot of vitamins at that time too. Um, I chronic sciatica, insomnia. I was self medicating. I was also going out, eating rich dinners and drinking, um, because you're because of the work I was doing. I had to entertain. That was part of that was part of of my job. So as I was looking at myself, Yes, physically, it turns out that this weight gain, the insomnia, the self medication, are also taught signs of of risk of burnout. It's how we manage our stress, and that's really what it comes down to, that we didn't even know. We don't even know. People don't no one teaches us how to process our stress, and that that's really probably one of the biggest things that I've through, everything that I've studied, and then the pandemic hitting it. No one teaches us how to manage our stress. No one tells us that if we process stress, then the tough stuff isn't as hard anymore. It's more manageable. No one teaches us about how to shift our mindsets so we can look at changing our perspective at things, or only seeing things through our lizard brain instead of our curious brain. These are all things that I had no idea were keeping me I didn't know how to do, and that were part of contributing to my burnout. Right?
 
</strong>Michael Hingson ** 32:43
Is stress more self created, or is it? Is it an actual thing? In other words, when, when there is stress in the world? Is it something that, really, you create out of a fear or cause to happen in some way, and in reality, there are ways to not necessarily be stressful, and maybe that's what you're talking about, as far as learning to control it and process it, well,
 
<strong>Rachelle Stone ** 33:09
there's actually there's stresses. Stressors are external. Stress is internal. So a stressor could be the nagging boss. It could be your kid has a fever and you're going to be late for work, or you're going to miss a meeting because you have to take them to the doctor. That's an external stressor, right? So that external stressor goes away, you know, the traffic breaks up, or your your husband takes the kid to the doctor so you can get to your meeting. Whatever that external stress, or is gone, you still have to deal with the stress that's in your body. Your that stress, that stress builds up. It's it's cortisol, and that's what starts with the physical impact. So those physical symptoms that I was telling you about, that I had, that I didn't know, were part of my burnout. It was unprocessed stress. Now at that time, I couldn't even touch my toes. I wasn't doing any sort of exercise for my body. I wasn't and that is one of the best ways you can process stress. Stress actually has to cycle out of your body. No one tells us that. No one teaches us that. So how do you learn how to do that?
 
</strong>Michael Hingson ** 34:21
Well, of course, that's Go ahead. Go ahead. Well, I was gonna
 
<strong>Rachelle Stone ** 34:24
say it's learning. It's being willing to look internally, what's going on in your body. How are you really getting in touch with your emotions and feelings and and processing them well?
 
</strong>Michael Hingson ** 34:37
And you talk about stressors being external, but you have control. You may not have control directly over the stressor happening, but don't you have control over how you decide to deal with the external stress? Creator,
 
<strong>Rachelle Stone ** 34:55
yes, and that external stress will always. Go away. The deadline will come and go. The sun will still rise tomorrow in set tomorrow night. Stressors always go away, but they're also constantly there. So you've got, for instance, the nagging boss is always going to bring you stress. It's how you process the stress inside. You can choose to ignore the stressor, but then you're setting yourself up for maybe not following through on your job, or doing
 
</strong>Michael Hingson ** 35:29
right. And I wouldn't suggest ignoring the stressor, but you it's processing that
 
<strong>Rachelle Stone ** 35:34
stress in your body. It's not so let's say, at the end of the rough day, the stressors gone. You still, whether you choose to go for a walk or you choose to go home and say, Honey, I just need a really like I need a 62nd full on contact, bear hug from you, because I'm holding a lot of stress in my body right now, and I've got to let it out So that physical contact will move stress through your body. This isn't this is they that? You can see this in MRI studies. You see the decrease in the stress. Neuroscience now shows this to be true. You've got to move it through your body. Now before I wanted to kind of give you the formal definition of burnout, it is, it is they call it a occupational phenomenal, okay, it by that they're not calling it a disease. It is not classified as a disease, but it is noted in the International Classification of Diseases, and it has a code now it is they do tie it directly to chronic workplace stress, and this is where I have a problem with the World Health Organization, because when they added this to the International Classification of diseases in 2019 they didn't have COVID. 19 hybrid or work from home environments in mind, and it is totally changed. Stress and burnout are following people around. It's very difficult for them to escape. So besides that, that disconnect that I was talking about, it's really complete exhaustion, depletion of your energy just drained from all of the stressors. And again, it's that reduced efficiency in your work that you're producing because you don't care as much. It's that disconnect so and then the physical symptoms do build up. And burnout isn't like this. It's not an overnight thing. It's a build up, just like gaining 25 pounds, just like getting sick enough that I need a little bit more medication for different issues, that stuff builds up on you and when you when you're recovering from burnout, you didn't get there overnight. You're not going to get out of it overnight either. It's I worked with a personal trainer until I could touch my toes, and then she's pushed me out to go join a gym. But again, it's step by step, and learning to eat healthy, and then ultimately, the third piece that really changed the game for me was learning about the muscles in my brain and getting mentally fit. That was really the third leg of getting my health back.
 
</strong>Michael Hingson ** 38:33
So how does all of that help you deal with stress and the potential of burnout today? Yeah,
 
<strong>Rachelle Stone ** 38:43
more than anything, I know how to prevent it. That is my, my the number one thing I know when I'm sensing a stressor that is impacting me, I can quickly get rid of it. Now, for instance, I'll give you a good example. I was on my the board of directors for my Homeowners Association, and that's always
 
</strong>Michael Hingson ** 39:03
stressful. I've been there, right? Well, I
 
<strong>Rachelle Stone ** 39:06
was up for an hour and a half one night ruminating, and I I realized, because I coach a lot of people around burnout and symptoms, so when I was ruminating, I recognized, oh my gosh, that HOA does not deserve that much oxygen in my brain. And what did I do the next day? I resigned. Resigned, yeah, so removing the stressors so I can process the stress. I process my stress. I always make sure I schedule a beach walk for low tide. I will block my calendar for that so I can make sure I'm there, because that fills my tank. That's self care for me. I make sure I'm exercising, I'm eating good food. I actually worked with a health coach last year because I felt like my eating was getting a little off kilter again. So I just hired a coach for a few months to help me get back on track. Of getting support where I need it. That support circle is really important to maintain and process your stress and prevent burnout.
 
</strong>Michael Hingson ** 40:10
So we've talked a lot about stress and dealing with it and so on. And like to get back to the idea of you went, you explored working with the international coaching Federation, and you went to a school. So what did you then do? What really made you attracted to the idea of coaching, and what do you get out of it?
 
<strong>Rachelle Stone ** 40:35
Oh, great question. Thanks for that. So for me, once I I was in this foundations course, I recognized or realized what had happened to me. I i again, kept my mouth shut, and I just continued with the course. By the end of the course, I really, really enjoyed it, and I saw I decided I wanted to continue on to become a coach. So I just continued in my training. By the end of 2015 early 2016 I was a coach. I went and joined the international coaching Federation, and they offer accreditation. So I wanted to get accredited, because, as I said, from my first industry, a big proponent for credit accreditation. I think it's very important, especially in an unregulated industry like coaching. So we're not bound by HIPAA laws. We are not doctors, we are coaches. It's very different lane, and we do self regulate. So getting accredited is important to me. And I thought my ACC, which my associate a certified coach in 2016 when I moved to the area I'm living in now, in 2017 and I joined the local chapter here, I just continued on. I continued with education. I knew my lane is, is, is burnout. I started to own it. I started to bring it forward a little bit and talk about my experiences with with other coaches and clients to help them through the years and and it felt natural. So with the ICF, I wanted to make sure I stayed in a path that would allow me to hang my shingle proudly, and everything I did in the destination management world I'm now doing in the coaching world. I wound up on the board of directors for our local chapter as a programming director, which was so perfect for me because I'm coming from meetings and events, so as a perfect person to do their programming, and now I am their chapter liaison, and I am President Elect, so I'm taking the same sort of leadership I had in destination management and wrapping my arms around it in the coaching industry,
 
</strong>Michael Hingson ** 42:56
you talk about People honing their leadership skills to help prepare them for a career move or their next career. It isn't always that way, though, right? It isn't always necessarily that they're going to be going to a different career. Yep,
 
<strong>Rachelle Stone ** 43:11
correct. Yeah. I mean, not everybody's looking for trans transition. Some people are looking for that to break through the glass ceiling. I have other clients that are just wanting to maybe move laterally. Others are just trying to figure it out every client is different. While I specialize in hospitality and burnout, I probably have more clients in the leadership lane, Senior VP level, that are trying to figure out their next step, if they want to go higher, or if they're content where they are, and a lot of that comes from that ability to find the right balance for you in between your career and your personal life. I think there comes a point when we're in our younger careers, we are fully identified by what we do. I don't think that's true for upcoming generations, but for our generation, and maybe Jen, maybe some millennials, very identified by what they do, there comes a point in your career, and I'm going to say somewhere between 35 and 50, where you recognize that those two Things need to be separate,
 
</strong>Michael Hingson ** 44:20
and the two things being
 
<strong>Rachelle Stone ** 44:23
your identity, who you are from what you do, got it two different things. And a lot of leaders on their journey get so wrapped up in what they do, they lose who they are.
 
</strong>Michael Hingson ** 44:39
What really makes a good leader,
 
<strong>Rachelle Stone ** 44:42
authenticity. I'm a big proponent of heart based leadership. Brene Brown, I'm Brene Brown trained. I am not a facilitator, but I love her work, and I introduce all my clients to it, especially my newer leaders. I think it's that. Authenticity that you know the command and control leadership no longer works. And I can tell you, I do work with some leaders that are trying to improve their human skills, and by that I mean their emotional intelligence, their social skills, their ability to interact on a human level with others, because when they have that high command and control directive type of leadership, they're not connecting with their people. And we now have five generations in the workforce that all need to be interacted with differently. So command and control is a tough kind of leadership style that I actually unless they're willing to unless they're open to exploring other ways of leading, I won't work with them. Yeah,
 
</strong>Michael Hingson ** 45:44
and the reality is, I'm not sure command and control as such ever really worked. Yeah, maybe you control people. But did it really get you and the other person and the company? What what you needed.
 
<strong>Rachelle Stone ** 46:01
Generally, that's what we now call a toxic environment. Yes, yes. But that, you know, this has been, we've been on a path of, you know, this work ethic was supposed to, was supposed to become a leisure ethic in the 70s, you know, we went to 40 hour work weeks. Where are we now? We're back up to 6070, hour work week. Yeah, we're trying to lower the age that so kids can start working this is not a leisure ethic that we were headed towards. And now with AI, okay, let's change this conversation. Yeah, toxic environments are not going to work. Moving forward that command and control leadership. There's not a lot of it left, but there's, it's lingering, and some of the old guard, you know, there it's, it's slowly changing.
 
</strong>Michael Hingson ** 46:49
It is, I think, high time that we learn a lot more about the whole concept of teamwork and true, real team building. And there's a lot to be said for there's no I in team, that's right, and it's an extremely important thing to learn. And I think there are way to, still, way too many people who don't recognize that, but it is something that I agree with you. Over time, it's it's starting to evolve to a different world, and the pandemic actually was one, and is one of the things that helps it, because we introduced the hybrid environment, for example, and people are starting to realize that they can still get things done, and they don't necessarily have to do it the way they did before, and they're better off for it.
 
<strong>Rachelle Stone ** 47:38
That's right. Innovation is beautiful. I actually, I mean, as horrible as the pandemic was it, there was a lot of good that came out of it, to your point. And it's interesting, because I've watched this in coaching people. I remember early in the pandemic, I had a new client, and they came to the they came to their first call on Zoom, really slumped down in the chair like I could barely see their nose and up and, you know, as we're kind of talking, getting to know each other. One of the things they said to me, because they were working from home, they were working like 1011, hours a day. Had two kids, a husband, and they also had yet they're, they're, they're like, I one of the things they said to me, which blew my mind, was, I don't have time to put on a load of laundry. They're working from home. Yeah? It's that mindset that you own my time because you're paying me, yeah, versus I'm productive and I'm doing good work for you. Is why you're paying for paying me? Yeah? So it's that perception and trying to shift one person at a time, shifting that perspective
 
</strong>Michael Hingson ** 48:54
you talked before about you're a coach, you're not a doctor, which I absolutely appreciate and understand and in studying coaching and so on, one of the things that I read a great deal about is the whole concept of coaches are not therapists. A therapist provides a decision or a position or a decision, and they are more the one that provides a lot of the answers, because they have the expertise. And a coach is a guide who, if they're doing their job right, leads you to you figuring out the answer. That's
 
<strong>Rachelle Stone ** 49:34
a great way to put it, and it's pretty clear. That's, that's, that's pretty, pretty close the I like to say therapy is a doctor patient relationship. It's hierarchy so and the doctor is diagnosing, it's about repair and recovery, and it's rooted in the past, diagnosing, prescribing, and then the patient following orders and recovering. Hmm, in coaching, it's a peer to peer relationship. So it's, we're co creators, and we're equal. And it's, it's based on future goals only. It's only based on behavior change and future goals. So when I have clients and they dabble backwards, I will that's crossing the line. I can't support you there. I will refer clients to therapy. And actually, what I'm doing right now, I'm taking a mental health literacy course through Harvard Medical Center and McLean University. And the reason I'm doing this is because so many of my clients, I would say 80% of my clients are also in therapy, and it's very common. We have a lot of mental health issues in the world right now as a result of the pandemic, and we have a lot of awareness coming forward. So I want to make sure I'm doing the best for my clients in recognizing when they're at need or at risk and being able to properly refer them.
 
</strong>Michael Hingson ** 51:04
Do you think, though, that even in a doctor patient relationship, that more doctors are recognizing that they accomplish more when they create more of a teaming environment? Yes,
 
51:18
oh, I'm so glad you
 
<strong>Rachelle Stone ** 51:20
brought that up, okay, go ahead. Go ahead. Love that. I have clients who are in therapy, and I ask them to ask their therapist so that if they're comfortable with this trio. And it works beautifully. Yes,
 
</strong>Michael Hingson ** 51:36
it is. It just seems to me that, again, there's so much more to be said for the whole concept of teaming and teamwork, and patients do better when doctors or therapists and so on explain and bring them into the process, which almost makes them not a coach as you are, but an adjunct to what you do, which is what I think it's all about. Or are we the adjunct to what they do? Or use the adjunct to what they do? Yeah, it's a team, which is what it should be.
 
52:11
Yeah, it's, I always it's like the Oreo cookie, right?
 
<strong>Michael Hingson ** 52:16
Yeah, and the frosting is in the middle, yeah, crying
 
</strong>Rachelle Stone ** 52:19
in the middle. But it's true, like a therapist can work both in the past and in the future, but that partnership and that team mentality and supporting a client, it helps them move faster and further in their in their desired goals. Yeah,
 
<strong>Michael Hingson ** 52:37
it's beautiful, yeah, yeah. And I think it's extremely important, tell me about this whole idea of mental fitness. I know you're studying that. Tell me more about that. Is it real? Is it okay? Or what? You know, a lot of people talk about it and they say it's who cares. They all roll
 
</strong>Rachelle Stone ** 52:56
their eyes mental fitness. What are you talking about? Yeah, um, I like to say mental fitness is the third leg of our is what keeps us healthy. I like to look at humans as a three legged stool, and that mental fitness, that mental wellness, is that third piece. So you have your spiritual and community wellness, you have your physical wellness, and then you have your mental wellness. And that mental wellness encompasses your mental health, your mental fitness. Now, mental fitness, by definition, is your ability to respond to life's challenges from a positive rather than a negative mindset. And there's a new science out there called positive it was actually not a new science. It's based on four sciences, Positive Intelligence, it's a cognitive behavioral science, or psychology, positive psychology, performance psychology, and drawing a bank anyway, four sciences and this body of work determined that there's actually a tipping point we live in our amygdala, mostly, and there's a reason, when we were cavemen, we needed to know what was coming that outside stressor was going to eat us, or if we could eat it. Yeah, but we have language now. We don't need that, not as much as we did, not in the same way, not in the same way, exactly. We do need to be aware of threats, but not every piece of information that comes into the brain. When that information comes in our brains, amplify it by a factor of three to one. So with that amplification, it makes that little, little tiny Ember into a burning, raging fire in our brain. And then we get stuck in stress. So it's recognizing, and there's actually you are building. If you do yoga, meditation, tai chi, gratitude journaling, any sort of those practices, you're flexing that muscle. You talk to somebody who does gratitude journaling who just started a month in, they're going to tell. You, they're happier. They're going to tell you they're not having as many ruminating thoughts, and they're going to say, I'm I'm smiling more. I started a new journal this year, and I said, I'm singing more. I'm singing songs that I haven't thought of in years. Yeah, out of the blue, popping into my head. Yeah. And I'm happier. So the the concept of mental fitness is really practicing flexing this muscle every day. We take care of our bodies by eating good food, we exercise or walk. We do that to take care of our physical body. We do nothing to take care of our brain other than scroll social media and get anxiety because everybody's life looks so perfect,
 
<strong>Michael Hingson ** 55:38
yeah, and all we're doing is using social media as a stressor.
 
</strong>Rachelle Stone ** 55:42
That's right, I'm actually not on social media on LinkedIn. That's it.
 
<strong>Michael Hingson ** 55:48
I have accounts, but I don't go to it exactly. My excuse is it takes way too long with a screen reader, and I don't have the time to do it. I don't mind posting occasionally, but I just don't see the need to be on social media for hours every day.
 
</strong>Rachelle Stone ** 56:05
No, no, I do, like, like a lot of businesses, especially local small businesses, are they advertise. They only have they don't have websites. They're only on Facebook. So I do need to go to social media for things like that. But the most part, no, I'm not there. Not at all. It's
 
<strong>Michael Hingson ** 56:20
it's way too much work. I am amazed sometimes when I'll post something, and I'm amazed at how quickly sometimes people respond. And I'm wondering to myself, how do you have the time to just be there to see this? It can't all be coincidence. You've got to be constantly on active social media to see it. Yeah,
 
</strong>Rachelle Stone ** 56:39
yeah, yeah. Which is and this, this whole concept of mental fitness is really about building a practice, a habit. It's a new habit, just like going to the gym, and it's so important for all of us. We are our behaviors are based on how we interpret these messages as they come in, yeah, so learning to reframe or recognize the message and give a different answer is imperative in order to have better communication, to be more productive and and less chaos. How
 
<strong>Michael Hingson ** 57:12
do we teach people to recognize that they have a whole lot more control over fear than they think they do, and that that really fear can be a very positive guide in our lives. And I say that because I talked about not being afraid of escaping from the World Trade Center over a 22 year period, what I realized I never did was to teach people how to do that. And so now I wrote a book that will be out later in the year. It's called Live like a guide dog, stories of from a blind man and his dogs, about being brave, overcoming adversity and walking in faith. And the point of it is to say that you can control your fear. I'm not saying don't be afraid, but you have control over how you let that fear affect you and what you deal with and how you deal it's all choice. It is all choice. But how do we teach people to to deal with that better, rather than just letting fear build up
 
</strong>Rachelle Stone ** 58:12
it? Michael, I think these conversations are so important. Number one is that learner's mind, that willingness, that openness to be interested in finding a better way to live. I always say that's a really hard way to live when you're living in fear. Yeah, so step number one is an openness, or a willingness or a curiosity about wanting to live life better,
 
<strong>Michael Hingson ** 58:40
and we have to instill that in people and get them to realize that they all that we all have the ability to be more curious if we choose to do it.
 
</strong>Rachelle Stone ** 58:49
But again, choice and that, that's the big thing so many and then there's also, you know, Michael, I can't wait to read your book. I'm looking forward to this. I'm also know that you speak. I can't wait to see you speak. The thing is, when we speak or write and share this information, we give them insight. It's what they do with it that matters, which is why, when I with the whole with the mental fitness training that I do, it's seven weeks, yeah, I want them to start to build that habit, and I give them three extra months so they can continue to work on that habit, because it's that important for them to start. It's foundational your spirit. When you talk about your experience in the World Trade Center, and you say you weren't fearful, your spiritual practice is such a big part of that, and that's part of mental fitness too. That's on that layers on top of your ability to flex those mental muscles and lean into your spirituality and not be afraid.
 
<strong>Michael Hingson ** 59:55
Well, I'd love to come down and speak. If you know anybody that needs a speaker down there. I. I'm always looking for speaking opportunities, so love your help, and
 
1:00:03
my ears open for sure and live like
 
</strong>Michael Hingson ** 1:00:06
a guide dog. Will be out later this year. It's, it's, I've already gotten a couple of Google Alerts. The the publisher has been putting out some things, which is great. So we're really excited about it.
 
<strong>Rachelle Stone ** 1:00:16
Wonderful. I can't wait to see it. So what's
 
</strong>Michael Hingson ** 1:00:19
up for you in 2024
 
<strong>Rachelle Stone ** 1:00:22
so I actually have a couple of things coming up this year that are pretty big. I have a partner. Her name's vimari Roman. She's down in Miami, and I'm up here in the Dunedin Clearwater area. But we're both hospitality professionals that went into coaching, and we're both professional certified coaches, and we're both certified mental fitness coaches. When the pandemic hit, she's also a Career Strategist. She went she started coaching at conferences because the hospitality industry was hit so hard, she reached out to me and brought me in too. So in 2024 we've been coaching at so many conferences, we can't do it. We can't do it. It's just too much, but we also know that we can provide a great service. So we've started a new company. It's called coaches for conferences, and it's going to be like a I'll call it a clearing house for securing pro bono coaches for your conferences. So that means, let's say you're having a conference in in LA and they'd like to offer coaching, pro bono coaching to their attendees as an added value. I'll we'll make the arrangements for the coaches, local in your area to to come coach. You just have to provide them with a room and food and beverage and a place to coach on your conference floor and a breakout. So we're excited for that that's getting ready to launch. And I think 2024 is going to be the year for me to dip my toe in start writing my own story. I think it's time
 
</strong>Michael Hingson ** 1:02:02
writing a book. You can say it. I'm gonna do it.
 
<strong>Rachelle Stone ** 1:02:05
I'm gonna write a book Good. I've said it out loud. I've started to pull together some thoughts around I mean, I've been thinking about it for years. But yeah, if the timing feels right,
 
</strong>Michael Hingson ** 1:02:21
then it probably is, yep, which makes sense. Well, this has been fun. It's been wonderful. Can you believe we've already been at this for more than an hour? So clearly we
 
1:02:33
this went so fast. Clearly we
 
<strong>Michael Hingson ** 1:02:35
did have fun. We followed the rule, this was fun. Yeah, absolutely. Well, I want to thank you for being here, and I want to thank you all for listening and for watching, if you're on YouTube watching, and all I can ask is that, wherever you are, please give us a five star rating for the podcast. We appreciate it. And anything that you want to say, we would love it. And I would appreciate you feeling free to email me and let me know your thoughts. You can reach me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, would love to hear from you. You can also go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and it's m, I C, H, A, E, L, H, I N, G, s, O, N, and as I said to Rochelle just a minute ago, if any of you need a speaker, we'd love to talk with you about that. You can also email me at speaker@michaelhingson.com love to hear from you and love to talk about speaking. So however you you reach out and for whatever reason, love to hear from you, and for all of you and Rochelle, you, if you know anyone else who ought to be a guest on unstoppable mindset, let us know we're always looking for people who want to come on the podcast. Doesn't cost anything other than your time and putting up with me for a while, but we appreciate it, and hope that you'll decide to to introduce us to other people. So with that, I again want to say, Rochelle, thank you to you. We really appreciate you being here and taking the time to chat with us today.
 
</strong>Rachelle Stone ** 1:04:13
It's been the fastest hour of my life. I'm gonna have to watch the replay. Thank you so much for having me. It's been my pleasure to join you.
 
**Michael Hingson ** 1:04:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leadership Consultant and Executive Coach with Rachelle Stone</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/701ddd60-b58f-4446-8bc5-951ca2e556a7.mp3?source=rss&amp;ext=asset.mp3" length="95694023" type="audio/mpeg" />
<itunes:episode>334</itunes:episode>
</item>
<item><title>Episode 333 – Unstoppable Life and Career Coach, and Career Enhancer with Jocelyn Sandstrom</title>
<guid isPermaLink="false">https://pinecast.com/guid/903a2806-8644-4593-8282-1984dd26eb7b</guid>
<pubDate>Tue, 06 May 2025 10:00:04 -0000</pubDate>

<itunes:duration>01:09:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/fa4a206b-4a9f-48f1-81ba-9e3fc8b8ef17/UM333-Jocelyn_Sandstrom-Coverart.jpeg.jpg" />
<description><![CDATA[<p>This time we get to meet Jocelyn Sandstrom, my first podcast guest from Hawaii. Jocelyn was born and raised in Hawaii. Tt the urging of her mother, she took her first modeling job when she was sixteen. As she tells the story, she grew up quiet and pretty shy and she didn’t have a great deal of confidence in herself. After high school, modeling became her full-time career. She says that the urging and support of her mother caused her to make some of the best decisions in her life. Modeling, she tells us, brought her out of herself. She traveled to 12 countries over a 20-year modeling career. She loved every minute of the experience.
 
In 2003 she began thinking that she wanted to help others deal with their confidence and career issues. By 2010 she decided that she was experiencing burnout as a model and changed to a coaching career that, in part, helped others to recognize burnout and deal with it. Jocelyn provides us with some good life pointers and lessons to help us change our mindset from the usual negative “I have to do this” to a more positive view “I get to do this”. I leave it to her to tell more.
 
Jocelyn does offer many insights I am sure you will appreciate. Over her 15-year coaching career she has become certified in several disciplines, and she uses them to teach her clients how to shift their careers to more positive and strong efforts going forward.
 
 
 
<strong>About the Guest:</strong>
 
Growing up in Hawaii, Jocelyn has lived and worked in 12 different countries. This experience has allowed her to realize that even though we may speak different languages or have different traditions, at our core, we are all the same. She has used this knowledge to help and support clients around the world in creating next-level success not just in their careers but in their personal lives as well. 
 
Since 2010, she has been providing Quantum Energy Sessions and teaching Neuro-Linguistic Programming, Neurological Re-patterning, and the Millennium Method to clients globally. In 2022, she founded Wellness and Metaphysical, a community-driven platform that promotes a higher level of consciousness through expos and retreats.
 
Jocelyn's mindset and energy work have propelled her career, allowing her to work with leading global luxury brands like Louis Vuitton, Gucci, Fendi, Cartier, Tiffany &amp; Co., Christian Louboutin, and Yves Saint Laurent, among others. She has been featured on the covers of Elle, Marie Claire, Esquire, Harper's Bazaar, and more. Alongside her husband, she has hosted two travel shows and appeared in various feature and short films. After creating a career beyond her wildest dreams through quantum manifestations, her passion is to now help others do the same, whether it’s business, health, relationships, or any aspect of life.
 
Jocelyn specializes in helping clients release deep-rooted issues from their past that are holding them back. She supports clients in building not just success but also fulfillment at the same time because success without fulfillment is empty, leading to burnout and anxiety. She supports her clients to discover their authentic truth and share that with the world, magnetizing their energy to start attracting people and opportunities out of the blue, enabling them to fall in love with themselves and their life while creating more success than ever before!
 
Jocelyn is a certified:
 
Neuro-Linguistic Programing Advanced Practitioner + Teacher
Neurological Re-patterning Practitioner + Teacher
Ericksonian Hypnosis
Practitioner + Teacher Millennium Method™ Practitioner + Teacher
Yuen Method™ Practitioner
Reiki Practitioner.
 
<strong>Ways to connect Jocelyn:</strong>
 
Instagram
<a href="https://www.instagram.com/jocelynlukosandstrom/?hl=en" rel="nofollow">https://www.instagram.com/jocelynlukosandstrom/?hl=en</a>
Facebook
<a href="https://www.facebook.com/jocelyn.lukosandstrom/" rel="nofollow">https://www.facebook.com/jocelyn.lukosandstrom/</a>
LinkedIn
<a href="https://www.linkedin.com/in/jocelyn-luko-sandstrom-4789882a/" rel="nofollow">https://www.linkedin.com/in/jocelyn-luko-sandstrom-4789882a/</a> 
Website
<a href="http://www.jocelynsandstrom.com" rel="nofollow">www.jocelynsandstrom.com</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Jocelyn Sandstrom ** 01:56
Thank you so much, and I do hope you come back again. It's such an honor to be on your podcast. Well, it's
 
<strong>Michael Hingson ** 02:02
been a while. It's only been 15 years since I've been there, and it is time to come back, but my wife passed away, and so it's kind of not nearly as fun to come alone, unless, unless I come and people keep me busy over there, but we'll figure it out.
 
</strong>Jocelyn Sandstrom ** 02:17
Yes, I'm so sorry about your wife, and if you want, I will show you around here.
 
<strong>Michael Hingson ** 02:24
Well, we'll have to make something happen. We'll just, we'll just do it. Yes, but I'm really glad that you're here. Um, Jocelyn is an interesting individual, and by any standard, she is a we're a neurological repatterning practitioner plus teacher. She has a lot of things. She does neuro linguistics. She is also a Reiki Master and practitioner, and just a number of things, and we're going to get to all of that, but I want to, again, welcome you and really glad that you're taking the time to be with us instead of being with clients, with all the things that you do.
 
</strong>Jocelyn Sandstrom ** 03:11
Thank you so much for your time. I love your podcast and everything, all the messages that you're bringing out onto the world.
 
<strong>Michael Hingson ** 03:17
Well, thank you. It has been a lot of fun to be able to do it and continue to do it, and we're having a lot of fun doing it, so I can't complain a whole lot about that. It's just a lot of fun. And I as I tell people, if I'm not learning at least as much as everybody else, then I'm not doing my job right. So I'm really glad that I get to learn so much from from people as well. Well, why don't we start, as I love to do, with learning about the early Jocelyn, growing up and all that sort of stuff.
 
</strong>Jocelyn Sandstrom ** 03:49
Well, I did grow up in Hawaii, and I, like every a lot of people, we went through a lot of growing pains. I had a lot that I did grow through, and it wasn't until I started my first contract overseas when I was 16 that life shifted for me, and I started to find my people and started to come into my own, get you know, transcending above the bullying and everything that happened in childhood. And then I lived overseas for about 20 years and moved home in 2016 to be with my family again.
 
<strong>Michael Hingson ** 04:29
So where did you live for those 20 years? I lived in
 
</strong>Jocelyn Sandstrom ** 04:31
12 different countries around the world. Um, I absolutely for me, it was I just loved exploring different cultures. It wasn't like going on vacation, to me, is amazing, but going to a place, living there, working with the people, learning the culture, learning the different ways that they work in, you know, speaking like the languages I only you know, spoke a very little bit of each language, just like taxi language, right? Um. And then just immersing into the culture, just the food tastes different in every place as well. Like it could be the same thing, but it just tastes different. Life is so different. And for me, that was my passion, really, to just immerse into different cultures, different parts of the world, different parts of me as well. Because every time I went to another country, I became a different person. There was another side of me that got ignited that I didn't even know was there. And so I got to not only discover myself, but I got to discover the world.
 
<strong>Michael Hingson ** 05:30
What made you go to so many different countries? What started all that?
 
</strong>Jocelyn Sandstrom ** 05:35
Well, I was modeling so I was able to do contracts in different countries. And so whenever I wanted to go to their country, I just contacted an agency there, and I got a contract and went and so basically, the world was my oyster. And I just said, Where do I desire to go next? And then Khan reached out. Instead of waiting for someone to come to me, I reached out to that, you know, to agencies over there and got a contract and went over. So I've never, once I started that. I've never been one to sit around and wait for things to kind of come to me. It's always been this is what I desire. So now let me go and create that to happen. And that's how I created my last career to be so successful. And there's so many things that I learned along the way that not only can you use that, but also to do it in a way that doesn't burn you out. And so that's my passion now, is to help people to build success and fulfillment, not just the success. Because I had burnt out pretty bad, and I in hindsight, if I had done it differently, I probably could have built it even bigger without the burnout. And so that's my passion now, and that's how I built this career, is through that fulfillment and success at the same time, so that it's so fulfilling, as well as creating next level results.
 
<strong>Michael Hingson ** 06:59
Did you go to college? Or did you go from high school into modeling?
 
</strong>Jocelyn Sandstrom ** 07:03
I went straight in. What
 
<strong>Michael Hingson ** 07:06
started you with that? My
 
</strong>Jocelyn Sandstrom ** 07:08
mom, of course, it's always your mom, right? Of course, because I was very shy, and like I said, I went through a lot growing up, through bullying and all of this. So for me, it was like the best blessing that's ever happened. For me, I was very scared, but I knew that I wanted to explore and try, and it brought me out of my shell. It brought me to my people. It was the first time that, you know, people like, wanted to hear what I had to say, really, like, they were fascinated. And I was like, what, you know, and again, again, what I realized, now after all this time, is I had a perception growing up here in Hawaii, so necessarily, I've been finding out that not people did not have that same perception that I had about myself. I realized I was almost the one that was not coming out of my shell fully, and therefore it was hard to connect, I think, and people have a different perception of me. So looking back on my childhood now, when I say bullying, yes, there was bullying and there was, you know, but overall, there were also things that I perceived in a way that wasn't necessarily true for other people, because I would run into them and they'd remember me, and they'd have remember a different version of me, and I'd be like, it's, you know? And so I realize now how much I actually also held my back, held myself back, and, yeah, well,
 
<strong>Michael Hingson ** 08:39
did that affect your modeling career, because I would think as a model, you'd have to be reasonably outgoing and be able to work in a variety of different kinds of situations.
 
</strong>Jocelyn Sandstrom ** 08:49
I think it was what helped me to be resilient growing up through the hardships of what I went through, you know, with relationships and everything. That's what got me to be resilient, to stick it out. Because not everybody does stick it out. Because there is a ton of rejection, there is a ton there is a ton of things that you're going through at a very young age. My first contract was when I was 16 in high school during the summer, and so to be able to handle obviously, you know, there's a lot of not so nice things in the industry as well, too. So to be able to handle that, I think that came from everything that I grew through as a child, as well as my mom's support, because she was the one, the one thing that was stable throughout my life, where I would always call her, because I was living in so many different countries, I think you know, she was my best friend, and so that, and living in all those different countries helping me to be so resilient, is what Korea helped me to create this business to be so success, successful as well,
 
<strong>Michael Hingson ** 09:55
what some of the countries that you stayed in went to, well, some. Of
 
</strong>Jocelyn Sandstrom ** 10:00
my favorite I started in Tokyo, and then I went to Korea, Sydney, Milan, Hamburg, London. I did live in New York for a little while, Taiwan, China, you know, like, there's so many different places. Like, some of my favorites definitely were Tokyo, because that was and Hong Kong was where I spent most of my time at the end. And I, of course, loved Milan and Sydney as well as London as well too. And of course, New York is just Memphis.
 
<strong>Michael Hingson ** 10:33
I enjoy Tokyo. I've been to Japan twice, not for long periods. Well, the second time, actually, I guess the third time I've been there three times, and the last time was when we did work with the Japanese publisher of my first book, Thunder dog. And we were there for almost two weeks. It was a lot of fun, but mostly I spent time around Tokyo until thunder dog, and then we were all over Japan. But it was very enjoyable. What I really remember the first time I went to Japan. We were over there about four days, I tried to eat very healthy, um, although I had ice cream with every meal, because they insisted, and all that, when I came back, I had lost my pal. I can't believe it. Wow. I know that didn't happen the second and third time, but I didn't gain weight either, so it's okay, but I really enjoyed Japan. I've been to Korea. Enjoyed that as well. Not been to Australia. I'm still want to go. I've been to New Zealand, but not Australia. Yeah.
 
</strong>Jocelyn Sandstrom ** 11:36
Australia is an amazing place, the people, the food, just the lifestyle,
 
<strong>Michael Hingson ** 11:43
yeah, yeah. And it is, of course, so different because it's on the other side of the equator. So right now they're getting into their summer season.
 
</strong>Speaker 1 ** 11:52
Yes, yes, absolutely. So it's pretty
 
<strong>Michael Hingson ** 11:55
cool. Was your mama model? Is that what got you guys to get you into it or No, no, she just, she just thought it was good for you,
 
</strong>Jocelyn Sandstrom ** 12:04
huh? Yeah, exactly. And thank goodness she did, because, honestly, it was the thing that got me out of my shell. It like for me to go and live in Tokyo when I was 16 during the summer. It showed me that high school wasn't everything, because I was so consumed by, you know, school kids and the cool kids and not being cool and all of those things. And when I went over there, I realized, wow, there is a whole other world outside of this. And it completely changed my life. And so when I came back, I didn't relate to everybody in the same way. I wasn't so consumed with everything, because I knew what was waiting for me. I knew that there was so much more to explore and to experience. So it really was the thing that completely changed my life, and I will always be grateful for that on how it allowed me to grow and through the years, I grew through that. Like each contract I did, I grew, I stretched myself, each country that I went to, where I didn't know anybody except for the agency, and lived, you know, with new people, and had a map that they would give you, and you'd have to go and find your castings on your own, before we had Google Maps, using a paper map, and just, you know, walking down the street and looking for the places like it just stretched me in so many beautiful ways. And I wish everyone could go through that experience. Because when you put yourself into places where you stretch, you just you access the strength that's actually within you. It's just compounding your resilience and your power and your knowing within yourself, and that's what makes you unstoppable. When you know you can do all those things and you've done all those things, the next step is that much easier because you've already done it.
 
<strong>Michael Hingson ** 13:56
Yeah, um, there's so many ways of stretching and growing. I was just reading an email from someone I'm the vice president on the board of directors of the Colorado Center for the Blind, which is a training center that teaches newly blinded people or people who are losing their eyesight, teaching them blindness techniques and teaching them that blindness isn't the problem. It's really our attitudes about it. And one of the things, if you go to the center and take advantage of the full residential program, one of the last things that you have to do is you are dropped off somewhere within some sort of walking distance of the agency itself. But that could be a couple miles Well, it may not even be just a couple miles away. It may be that you're further, but you have to figure out where you are and get back to the center. And you can only ask one question of the public, so it's all about you learning to use your wit, your wits, and people do it all the time, right? Awesome, and it's so cool me, and so I really relate very much to what you're talking about, as far as how you learned to stretch and grow with all the modeling and being in all those foreign countries and having to learn to live there.
 
</strong>Jocelyn Sandstrom ** 15:13
Yeah, that's so powerful. That's so amazing. What you're what you've done, and your story is so inspiring and so powerful.
 
<strong>Michael Hingson ** 15:21
Well, I I never did go to that center, and so I never actually, directly was subjected to that. However, with all the traveling that I've done around the world, I've had to essentially do the same thing, so I know what you're talking about, and it's so exhilarating when you figure it out, right? Yes,
 
</strong>Jocelyn Sandstrom ** 15:41
it is, and and that's why we're here. We're here to experience all those things, because if not, it would just be so boring. And so one of the things that I always, you know, remind myself and my clients, is that, you know, we may be in a place that's crunchy and doesn't feel great, but we're growing through it. And when we do grow through it, the feeling of getting on the other side is what why we why we do it. And once we get to the other side, or let's say you're climbing a mountain, and you get to the top of the mountain, you don't want to just sit at the top of the mountain. You want to climb another mountain, because it's the journey. That's the thing that we enjoy. And so when we embrace the journey, not only do we get to where we desire to go, to feel that feeling of like accomplishment, but also we get to enjoy the journey instead of just trying to rush through it to get there.
 
<strong>Michael Hingson ** 16:38
I somewhere in my life, probably when I was fairly young, decided, although I didn't articulate it for a while, but decided that life is an adventure, and wherever we go, we can find very positive things. And I have never found a place that I hated, that I didn't like to go to. I've been all over this country and and I have eaten some some pretty unhealthy food in places, very deep fried kinds of things and so on. But I've also found ways to enjoy some of it, although I tried to eat as little of the bad food, if you will, that's high in cholesterol and so on. I've tried to eat as little of that as possible. But I've enjoyed everywhere I have been. I've been been to all 50 states, had a lot of fun in every place where I've been, and wouldn't trade any of those experiences for anything, much less traveling to a variety of other countries. Mm hmm, so it's a lot of fun to, you know, to do, but life is an adventure, and we should approach it that way. Mm
 
</strong>Jocelyn Sandstrom ** 17:40
hmm, yeah, absolutely. And when we do approach it that way, we enjoy it so much more, because I used to always avoid making a mistake or things going wrong or get so frustrated that it wasn't wrong or that it wasn't going well. But now I I lean into those things, and it's those things that make life interesting. It's those things like the mistakes that I make, I grow more from those mistakes than from anything else. And through the hardships that I've been through, I've grown so much from those as well, too. And so when we lean into the journey and just know that there is no good, bad, right, wrong, it's just the experience of what it is. We live in a completely different way, and we can like I was telling my clients in one of the webinars I was running the other day that my husband and I had read the book celestian prophecy. And so he goes on a journey, and he doesn't plan anything. He just shows up and he listens to, you know, synchronicities, and he kind of goes with that. And so when we went to Jordan, we did the same thing. We're like, you know what, let's just go play. Let's go play and have no plan, and just arrive and discover what we're gonna do. And so we did that. And then we ended up, you know, meeting this one tour company, and ended up booking them, but it ended up turning out that they weren't the best, and we kind of got ripped off. But the driver that they hired was amazing, and he gave us like these special tours and things because he felt bad that we did get ripped off. And so the thing that looked like it was something bad actually was a blessing, and ended up turning out into this most incredible trip. And so when we make these so called wrong decisions, and we realize that it's not wrong, that it's leading us to something better, we don't have to get upset about it, like we weren't upset that that happened. We were just on the journey and the adventure of it, and that actually turned out to be one of our most incredible trips.
 
<strong>Michael Hingson ** 19:38
One of the things that I have learned and talked about on this podcast occasionally is that there's no such thing as failure their learning experiences. And I like what you just said, because it isn't that they're something that goes wrong. It happened the way it did. And the question is, what did we learn from it? And I'll bet that that driver. I would never have done those special things for you if you had treated him differently and treated him in a in a negative way.
 
</strong>Jocelyn Sandstrom ** 20:08
Mm, hmm, yeah, if we were grumpy and angry, he would have said, Okay, well, too bad for you guys. Yeah,
 
<strong>Michael Hingson ** 20:15
yeah, forget you guys. Exactly. Yeah, absolutely. Well. You modeled for you said 20 years, right? Yes. And what made you decided that you wanted to give that up.
 
</strong>Jocelyn Sandstrom ** 20:29
So I actually started doing wellness in 2003 when my mom got sick, and that's when my whole world shifted. That's when I wanted to find a natural way to help her, to support her, and that's how I started doing neurological repatterning, neuro linguistic programming and Ericksonian hypnosis. Then I went into quantum physics based energy work, and was able to help her and the at the same time, I was working on my career and both her getting, you know, her recovering and getting stronger, and my career taking off, I thought, oh my gosh, like I want to help people do this. I don't want to just use it for myself. I want to help other people do this. So I actually started while I was still modeling, simultaneously teaching and doing sessions for clients, since 2010 and so I've been doing this since then, and now it's, I just want to do it full time. It's just, it's just so fulfilling to be able to support clients through shifts, to create things beyond their wildest dreams, to open up the ease and the flow, to remove the burnout to, you know, to know that anything is possible and that we create our reality, we get to create we, you know, like we're creating an abundance of things every single moment of every single day based on our thoughts. And so we can create an abundance of lack, or we can create an abundance of, you know, happiness and and it's really just not letting anything take our power. So one of the things that shifted in my life as well, too, was when I was able to not let anything ruin my day, not let anyone or anything ruin my day, not that things that weren't going my way ruin my day. I was just gonna say, Okay, well, this is going on. It's happening for me. So now what do I get to do with this? How do I get to transmute this? How do I turn it into something good, or turn it into my superpower? By practicing neutrality, practicing not reacting and creating more fallout that needs to happen. And so whenever things don't go my way. I don't get frustrated about it anymore. I know that it's an opportunity, opportunity for me to practice a new way of being or new way of thinking. And there was one day where everything was just going so wrong, like from the beginning, like big things too, and I didn't let it take my happiness away, and I didn't let myself get down by it. I was like, Well, what can I do instead? How can I transmute this? How can I like when I missed my yoga class, and I'm like, I'm just gonna go home and I'm gonna do it by myself. Nothing is gonna stop me. This is what I desire to do. And that was my, like, favorite day ever. I felt amazing. I got home after the day of all the things that didn't work out, like almost losing a $2,500 camera lens, and by the end of the day, just feeling so good about it. And my son was saying to me, Okay, I'm gonna go check the mailbox. And he went to go check the mailbox. And at the end of the day, after me not letting anything take my freedom. An electric bill came and we opened it up, but it wasn't a bill. It was a refund for $7,200 for some PV panels that we had purchased that we didn't know we were going to be getting a rebate for. And it just showed me that nothing can take my joy, and because of that, I'm not going to slow down the good things that are on their way to me, either. And so it just opens it up. And from that point on there I don't have bad days. I transmute them,
 
<strong>Michael Hingson ** 24:10
yeah? Which? Which is what we all can do, yeah. So how do you transmute them? Though? What? How do you really do that?
 
</strong>Jocelyn Sandstrom ** 24:19
Well, the one thing that really helps me is realizing that everything is happening for me, everything like everything is happening for me, to help me to learn, to help me to grow, to help me to create my next level of success. And if I look at it that way, I'm not the victim. But if I look at it as the victim like it's happening to me, I have no power. I've given my power to the situation, but if I know that it's happening for me and that I'm unstoppable and I'm resilient and I'm always going to find a way, because I'm never going to give up. So for instance, with that camera lens, I ordered a camera lens that Best Buy was meant to ship me, and I called them because it was a. A week. And they said, Oh, it looks like you actually picked it up from the store. So no one shipping you anything. You got the product already. And I said, No, I didn't there. It was out of stock, and the person that I bought it from ordered it to be shipped to my house. And they said, well, there's nothing we can do on my end. On their end, I have to go to the shop, find the person who sold it to me and talked to them, and so the old me would have reacted, freaked out, created all this necessary Fallout, gone in angry, but now I was like, You know what? It's going to work out. Somehow it's going to work out. I don't know how it's going to work out, but the more calm and neutral I am, the more that I just let it flow, instead of react to this. Somehow it's just going to work out. And if it doesn't, it's just money. Like, it's not my life, it's not the end of the world, it's just money, and I can make more money. And so when I approached it that way, and I went in to talk to them, I wasn't guns blazing, I wasn't, you know, angry, I just came in and I was like, hey, you know, this is a situation. I was wondering if you could help me. And somehow, magically, they were just like, oh yeah, no problem. I can see it. There's an issue, and we'll send you a new one. And then it arrived in a couple days. And so a lot of times it's our reaction that causes the issues. But if you know, sorry, no, go ahead. I was just going to say, if we know that, it's going to work out somehow, because we're never going to give up, nothing is going to break us. Then somehow, magically, it always does.
 
<strong>Michael Hingson ** 26:25
Did they or you have to figure out exactly what really did happen?
 
</strong>Jocelyn Sandstrom ** 26:31
Nope. And to me, it doesn't really matter, because as long as it works out, I'm just, I'm always taking the next step. I'm always, if something, you know, like I in the beginning, I would launch programs and no one would show up, and it wouldn't matter, I would just keep launching. Or, you know, I heard this one story that completely inspired me about Anthony Robbins, when he first started doing his programs, and he sold his first program out, he rented the the call for it, and not one person bought but it didn't stop him. He said to his four friends, Hey, can I pay you with pizza and soda so that you could sit here for four days so I could teach you my program? Because he knew where he was going, nothing was going to stop him. And so I do the same thing, like I sold a master class here in Hawaii, and most of my networks online. And so one person had showed up, signed up, and I was like, Okay, so maybe do I cancel this? But I just really felt like there was something that was going to happen. If I just teach it, it's going to stretch me, it's going to do something. I just kept showing up and selling it every single day, trying different ways of selling it, not out of scarcity, but out of okay, well, this is the universe or something giving me an opportunity to play, to practice, selling, to have fun with it. And so I did. And you know, the day of, there was still only two people that were going to be there, and I thought, maybe I should cancel it, because I'm going to look like a failure. But then I thought, I don't care what I don't care what people think. If I'm a failure or not, the only part of me that will be bruised is my ego, but I know that I'm so much more than that, and if Anthony Robbins can do that, I can do that. So I'm going to show up and I'm going to teach these people just as powerfully as if there was 100 people there. And so I showed up, and at first nobody was there, and I didn't care, because I didn't care anymore. I knew where I was going to build, but there is traffic and stuff, and then finally, by the end of it, nine people showed up out of the blue, and it was the one of the most amazing master classes that I taught, because I taught it in this new way of thinking, where I had I had overcome my fears of my ego, of failure and people what people Were going to think, because I knew where I was going. I was inspired by Anthony Robbins doing that. And if he can do that and build that, I can do that, you know what I mean. So
 
<strong>Michael Hingson ** 28:50
I do, yeah, I I'm a nosy person, and I would have wanted to try to find out what happened with the with the lens. And the reason I'd want to find out is not to fix blame or anything, but because I figured that's a learning experience too. And I have, I've had situations where it worked out whatever it was, but then I went back and asked, now, how come this happened? And when I and the other people involved figured it out, we all learned from it. But again, it's all about, as you said, not going in with guns blazing. It's not a fixing blame. Yeah, it's really all about understanding, and I think that's the most important thing. So this is all about the fact that you adopted a mindset and you decided that you're going to live that mindset, which makes a lot of sense. Mm, hmm,
 
</strong>Jocelyn Sandstrom ** 29:50
yeah, it to me. It's all mindset, because nothing is real until you create a story around it, which is why eyewitness, eyewitnesses are. Not reliable sources, because you could have the same situation happen, and people will see different thing Bay things based on the reality that they're looking for. And you know, I've even talking to my brother about childhood memories that are completely different, and I'm like, no so and so didn't say it. This person said it, and this is what happened, and in and he fully has a real, real, real memory of it happening in a completely different way. And so it's just really something happens, and we put a meaning and we put a story on it. And so whatever meaning and story you put on it determines the outcome. And so only thing we can control is the meaning and story that we put on it. So do we want to put a meaning and story that empowers us, or do we want to put a meaning and story that makes us not feel so good? And that's also the other thing that shifted in my life.
 
<strong>Michael Hingson ** 30:51
Yeah, it's all about now, ultimately, you're your own best teacher, and you can empower yourself. Yes. Yes, yes, absolutely. So I am not familiar with but would love to learn what is Ericksonian hypnosis.
 
</strong>Jocelyn Sandstrom ** 31:07
It's just a type of hypnosis, a different style of how you bring somebody down into the the hypnotic state screen, and then you, then you do programming while they're down in the hypnotic but, yeah, it's just a there's, there's multiple different types of hypnosis, and so that's just one of the types. Yeah,
 
<strong>Michael Hingson ** 31:31
I just never heard of of that particular one. I'm familiar with hypnosis and so on, but I wasn't familiar with Eric Sony, and didn't know whether there was something uniquely interesting about that.
 
</strong>Jocelyn Sandstrom ** 31:42
No, I think it's just the the style got it well,
 
<strong>Michael Hingson ** 31:47
you know, one of the things that we deal with people in general, in general, is we put a lot of our own limitations on ourselves, especially where we don't need to do that. How do we transcend or overcome limitations. One
 
</strong>Jocelyn Sandstrom ** 32:02
of the way to do that is to recognize how powerful we are and how powerful our minds are. So a lot of people say that they can't trust, but they trust that they can't trust. They say that they're not confident, but they're confident that they're not confident, a that they don't create their own reality, and so that belief creates the reality that they don't create that reality, right? And so it's just about looking at the beliefs and saying, Do I want to hold on to this story? So a lot of people will come and say, This always happens to me, and I'll ask them, and does it always happen? And they say, No, it doesn't always happen, but this happened, this happened. This happened, this happened. And we'll say, okay, great. You're really good at validating that story. Do you want to keep validating that story, or do you want to start validating the times that it didn't happen? And it goes back to that red car theory, like, if you're driving on the road, how many red cars do you notice that day, versus if you were driving on the road looking for the red cars? How many red cars would you actually notice? And so what are you looking for? Because we're bombarded with billions of bits of information every single second, but we can only take like plus or minus seven every single second based on what we're looking for. So if we're looking for a red car, in reality, we're going to find that red car. If we're looking for a blue car, we're going to find that blue car. So what story are you telling yourself that's no longer serving you, and what story would you desire to tell yourself instead? And I'll give you an example for me, I used to have this belief that I could make a lot of money, but I couldn't hold on to it, because every time I would make the big amount of money, I'd get hit with a bill, or a pipe would burst, or something would happen. And so I kept telling that story, and I recognized that doesn't always happen. Big money's come in and it didn't go out immediately, but I didn't think about those times because I was validating the other story. So once I recognized that, I said, Okay, I'm not going to validate that other story anymore. I'm going to validate the times when I make big money and more money comes in, so that I can then have this belief that I'm building generational wealth. And that's when my finances changed and I started building generational wealth, right? It it's what we're looking for that we are then going to compound over and over and over again.
 
<strong>Michael Hingson ** 34:28
Yeah, again, it's back to mindset. Yes,
 
</strong>Jocelyn Sandstrom ** 34:32
it's always back to mindset.
 
<strong>Michael Hingson ** 34:36
That's fair. So you talked about, among other things, dealing with quantum physics and so on. Tell me about quantum leaps. So
 
</strong>Jocelyn Sandstrom ** 34:43
quantum leaps to me a book. If you've never read this book, it's amazing. It's it's a really thin book called u squared, and the beginning of the book starts out with this fly that's beating its head against the window pane over and over and over again, trying to get out. So. When all it had to do was stop, fly back, look for the door, and fly out of the door. And so that's basically what I was doing. I was like beating my head, trying to force, trying to make these things work, pushing myself to do things that all the shoulds and the have tos, instead of taking a step back, listening to my own knowing my gut, my intuition, my truth, and then that truth being the door that's going to guide me to, you know, where I'm going. The other piece of that is I looked back on my last career, and I saw it from a whole other perspective. I thought it was from all of that pushing, forcing, all of those things, but in hindsight, when I look at it, it was the moments that I was in alignment, trusting my gut, following my intuition, doing the thing that then all of a sudden, out of the blue, this person dropped into my life, or this opportunity dropped into my life, which then quantum leads me into whole new reality. So the first time I ever wanted to teach bank like, corporate workshops, any type of corporate workshops. I knew that I wanted to teach corporate workshops, and so I started, you know, to develop a plan to figure out, like, what kind of corporations would I like to work with to help them to take everything to the next level, to help people to build success and fulfillment at the same time. And I started to think about it, and started to write a few things, and then all of a sudden, out of the blue, I met this CEO, and was starting to talk to him, and he said, Yeah, that would be awesome. Send me a proposal. So I wrote a proposal, and then they loved it, and I did my first corporate workshop. Now to me, that's a quantum leap. It was me being in alignment, knowing where I wanted to go, reprogramming my fears and my doubts. Because at first I'm like, why would a corporation take me seriously? Are they going to think that this stuff is too crazy, too out there? So I had to reprogram myself from those beliefs so that I could actually become the person that could teach the program. And once I reprogrammed all of that, then that person showed up. And because they showed up, I quantum leaped into that reality. Because otherwise I would have had to finish writing the proposal call all the corporate companies that I would want to work with, try and find the person that I wanted to speak with. You know, pitch my proposal to, who knows how many people to then hopefully get my first one. But for me, it was getting in alignment, reprogramming all the beliefs that I wasn't good enough for, then that person to drop in, and then all of a sudden, just start doing workshops. And that's basically how my career, my last career, and this career built. If you look back on your life, it's those moments that things happened, that dropped in, that ended up taking you into a different reality, like those chance encounters, or those chance things that would have happened, right? So it's how do we get in such alignment and reprogram the beliefs that are getting in the way so we could have more of those out of the blue opportunities dropping in faster.
 
<strong>Michael Hingson ** 38:01
It goes back to that same issue of looking for the red car. If you're looking for the red car, yes, you will see it. If you're looking to be able to do the corporate workshops, and you think about what you need to do to make it happen, recognizing that you're good enough, it will happen.
 
</strong>Jocelyn Sandstrom ** 38:20
Yes, exactly. But most of us never think that. Like, my whole life, I never thought I was good enough, you know. So it was always so much proving pleasing. You know, there's the imposter syndrome of somebody that wants to write a book, but then they're saying, Well, you know, who am I to write a book? But all the people that wrote a book never wrote a book until they wrote their first book, yeah, and so it's just just like letting go of the pressure and the expectation and just, I desire to write a book, so I'm going to write a book and I'm going to put it out in there in the world like everybody else did, every single author like you and your book, you wrote the book. That's the only difference from the people that wrote the book and didn't write the book is that you wrote the book, and you put your passion into it, and then it became, you know, such a massive life changing thing for you and so many people that read that book to hear your story well.
 
<strong>Michael Hingson ** 39:12
And now there are three, which is, which is fun, and you know what? Live like a guide dog. It it really goes along very well with the kinds of things you're talking about, because one of the things that we we advise and try to teach and live like a guide dog, is all about doing self analysis, looking at your your day, every day, at the end of the day, what, what worked, what didn't work, even the stuff that worked, what way might we have done to make it better? And the stuff that didn't work again, not a failure, but rather, what happened, and how do we learn from it so that won't happen again? And the reality is that at the end of the day, when we're falling asleep, we're. We have the time to do that if we really do introspection and and choose to do it. But again, it's a choice, and it's adopting the mindset that says we can do that, and it will help to increase, if you will, the mind muscle. And ultimately, the more of it we do, the less we'll fear about life. Mm,
 
</strong>Jocelyn Sandstrom ** 40:22
hmm, yes, yes. Because the fear comes from us thinking that we're not going to be able to get through it, that it's going to be so painful, that we're not going to be able to handle it, we're going to be so afraid of the disappointment. And so we don't take the leaps and we get and we just live in fear. But when we recognize our power through knowing that we get to harvest the learnings and that we're going to transmute it. We're going to get through it. We're going to turn it into our superpower. We're going to get stronger all the things we've done in the past, we've already we've gotten through so of course, we're going to get through the next thing. So when you know that you have that power to, like you said, go through the day and say what worked and what doesn't work, and how to make it better the next time, you don't have as much fear of the unknown, because you know you're going to get through it just like you did every other time. Yeah,
 
<strong>Michael Hingson ** 41:12
and you have to make the decision that it'll work,
 
</strong>Jocelyn Sandstrom ** 41:20
and then you have to make the decision to not beat yourself up,
 
<strong>Michael Hingson ** 41:22
because then you have the decision to not beat yourself up, right? Yeah, because pain
 
</strong>Jocelyn Sandstrom ** 41:27
is inevitable, but suffering is something we create by the story we tell ourselves over and over and over again about the pain. And so if we know that, we're not going to beat ourselves up and create it to be suffering, we're not going to be as scared to take that next leap, because we know we'll get through the pain, and we're not going to turn it into suffering, right?
 
<strong>Michael Hingson ** 41:48
And we know that the pain is there to send us a signal, and we need to learn from that signal. Yes, so much. Yes,
 
</strong>Jocelyn Sandstrom ** 41:59
I love that.
 
<strong>Michael Hingson ** 42:02
So tell me, what is the difference between creating and achieving? Because I think that there, there really is a difference, and we're talking about both of those here in various ways.
 
</strong>Jocelyn Sandstrom ** 42:14
Yes. So creating is this playfulness. It's like this is what I desire to create. I know where I want to go. I know this goal that I want to do, and I'm going to create on this journey. I'm going to climb this mountain, and I'm going to take this step every day, and I'm going to enjoy the process of it and look at the flowers, and, you know, maybe hang by the lake for a day and then continue to go up there. But achieving is just achieving is proving pleasing. Achieving, right? It's like, I gotta get to the top of this mountain to prove that I've done this to achieve this thing. And so you rush through the journey. And that's where burnout comes from. So I don't think burnout comes from doing burnout comes from who you are when you're doing it, if you're doing the things, like when I'm doing the things out of creation, and because I love doing it, and because I desire to help people and support people, and bring this into reality, I'm having so much fun doing it, but if I'm doing it to achieve these results, if I'm doing it, because if I don't achieve these results, there's something wrong with me, or I'm a failure, or I'm not good enough, my business isn't good enough, And I'm being judged, and I care about other people's judgments, I will be burnt out, because I'm going to push and I, you know, there's so much emotion and exhaustion around the achieving, and then you're constantly just chasing that carrot, and the carrot always moves, because every time you achieve it, you want to climb the next mountain. And so you don't ever get that fulfillment, because then you're just going to go on to the next thing, and the next thing, and the next thing is what I did in my last career. I just kept chasing. Kept saying, I'm going to reach this goal, and I reached that goal, and I'm like, Oh no, I don't have this one. There was, there was no fulfillment on the inside, and it was exhausting.
 
<strong>Michael Hingson ** 43:56
Well, you know, I hear often that people who really like what they do have discovered that it's not a job because they just enjoy doing it so much and and that's ultimately what you're really saying, is it's not a job, and I agree with that. It's we need to decide that we like what we do, and if we truly don't like it, then we should be doing it, or we should look at why we don't like it and deal with that, because it is worth doing. Yes,
 
</strong>Jocelyn Sandstrom ** 44:29
that is a great example, because when I was building this business, I did a lot of freelance work, and in the beginning I did I did the freelance work so I would have predictable money so that I could build this business the way that I desired to build it, so I wouldn't compromise myself. I wouldn't do it because I just need clients to pay the bills and all of these things. It was my passion project, and so I did the freelance work so I had predictable money to be able to pay my bills. And then this was pure creation of what i. Desired to bring to the world, and how I desired to help my clients. And at first, when I was doing these freelance jobs, I'd be so frustrated while I was there, because I'd be like, Oh, I'm here making this money. And I'm so frustrated because I could be working on my business right now, and I could be making the business grow, but I need this money, right? And my mindset turned it into, every time I did that work, you would just drain me. I'd be I'd leave so exhausted, and then I would go home and not have time to work on my other business because I didn't have energy. Until I recognized this is my choice. How lucky am I that I have this freelance job that I get to do that's bringing in this predictable money so that I get to build my dream business. How grateful I am for this freelance work, that I have this opportunity to work these amount of hours and get paid so well, so that I could build my dream business. So I showed up to those jobs in a different energy. I showed up with pure gratitude that I have that that I get to show up to this job and I'm and to do my best job, because they're giving me this opportunity to build this business. And when I did that, not only did I have more energy, that job started to become really easy, like so before, there was always fires to put out, and there was always drama and everything. But after, I shifted this mindset to gratitude. And I started to just say, How can I serve? How can I be here and be my best self, because I'm grateful for this job. Then all of a sudden I would come on shift, and everything would just work. And like, the dramas would go away, the fires would go away, things would be easy. And then some of the other people would say, I want to be on Jocelyn shift, because whenever she shows up, it's like easy, but that was from gratitude. That was from gratitude, from showing up, you know, wanting to serve. And it shifted my reality. And then I had all this energy, because I felt so good. And sometimes we'd finish early. A lot of times we'd finish early, or the job would be so easy that when I came home, I had energy to work on my business. And then that's how I shifted my business. So it's really the it's not what we do, it's who we are when we're doing it. What are we feeling on the inside that we're then projecting out, that people are then responding to
 
<strong>Michael Hingson ** 47:14
and and the reality is, some of the fires may have still been there, but they're not fires anymore,
 
</strong>Jocelyn Sandstrom ** 47:21
yes, yes, exactly, exactly, because I perceive them in a different way,
 
<strong>Michael Hingson ** 47:27
right? Exactly, which is the whole point?
 
47:30
Yes, yes, I love that. So
 
</strong>Michael Hingson ** 47:33
how do we get people to recognize when they're experiencing burnout, much less. How do we get them to change their mindset, to eliminate the burnout process?
 
<strong>Jocelyn Sandstrom ** 47:49
It just comes from their choice. It comes from their choice to to decide how they desire to see it. So, I mean, a lot of it, too comes from reprogramming. So, I mean, that's what I do in my programs, right? Is that if there are with burnout, we just discover where is it coming from? Like, is it coming from the pushing, the pleasing, achieving, the not being good enough, the worried what people are going to think, the failure, like all the stuff, the hoping that it's going to work out, afraid that it's not going to work out, because that's all the stuff that we leak our energy to. Once we discover what that is and we reprogram it so you don't have that you can just do it as a task. You show up and you do a task. One of my NLP teachers told me something that was so powerful, which was he said that the best, best basketball player in the world also has the highest amount of missed shots in the world, and that's why he's the best basketball player, because he just takes the shot. He doesn't beat himself up every single time he takes the shot. He's just taking a shot and a shot and a shot and a shot and a shot. He's playing to win. He's not playing not to lose. And so there's a difference in that energy. And so once you discover what that is, you get to then shift your mindset. So we it's very it's, it's quite easy to kind of find where the triggers are coming from. It's like, where are you getting pissed off? Where are you getting frustrated? Right? Like, those are the triggers. Then it's about, how do we then remove the triggers with whatever tool that you have, with mindset, with reprogramming, with hypnosis, with quantum physics, like whatever it's going to be, podcasts, listening to these things to come up with a new story, and then the resilience to create that new story to be your new story. So every time it doesn't go the way that you had planned, not getting caught up in saying, Oh, see it happened again, saying, okay, oh well, I'm not fully in that new programming yet, and so it's still showing up a little bit. But how do I harvest the learnings? And then how do I pivot? And then how do I do something different? And you just keep doing that until your reality eventually shifts. This
 
</strong>Michael Hingson ** 49:56
is so freaky. The other day, it was like yesterday, or. Monday or Sunday. I can't remember which day, but I was thinking about basketball players and some of the really famous, good basketball players, and thinking, why are they such horrible free throw shooters? And why are they in a in a sense, why is there a percentage what it is, and I came to the same conclusion that you talked about, but it's just kind of funny that the discussion in my brain was there and now, here it is again. But it's true. It's all about being willing to take the shot and
 
<strong>Jocelyn Sandstrom ** 50:34
just taking the shot and not putting the meaning on it. It's when we put the meaning on it that it exhausts us. If you think about taking a shot, it's fine, but the minute you think about taking the shot, but hoping you're going to make it or not going to make it, because what are people going to think and what is that going to mean about you, and all that other stuff, all of a sudden it becomes a big ball of energy that you're leaking instead of I'm just taking the shot, because I know I'm going to get in, I'm going to get one in. So the more shots I take, you know, like Disney, he got rejected 33 times before the 34th time he got the loan. But if he just every single time, like, you know, gave up, we would not have what we have. But he just kept going in and doing it. And if you know that on the 34th time you're going to get accepted. How fast would you keep going back to banks and saying, Hey, until you get the loan right?
 
</strong>Michael Hingson ** 51:27
Well, and the issue with the shots, every time you take a shot and miss, if you're taking the shot, to continue to take the shot, as opposed to this one has to be the one to go in. You're also, I think, subconsciously, studying, well, why didn't that shot go in? What do I learn? Because this shot didn't go in, or the next one goes in, why did that one go in? What do I do to replicate that and become more effective?
 
<strong>Jocelyn Sandstrom ** 52:00
Yeah. How do I harvest the learnings and pivot and do it better next time? Yeah? And if you just focus on the solution versus the problem, you'll get there, right? Yeah, okay, well, and the more that you get it in, you know what that feels like. So you get to replicate that again next time, right? And the more that you don't, then you find, like Edison said, he found 1000 he didn't fail. He found 1000 different ways how not to
 
</strong>Michael Hingson ** 52:28
do something right.
 
52:30
Exactly.
 
<strong>Michael Hingson ** 52:33
You know it is, it is so true, and it's all about that's why I continue to say there's no such thing as failure. The other thing I used to say about myself because I like to listen to my speeches. I record them and listen to them, and I do it because I want to learn what what worked, what didn't work. How can I do this better? And I always used to say, I'm my own worst critic. But I always thought that was a negative sort of thing, and literally only within about the last 14 or 15 months have I started to say, in reality, I'm my own best teacher. It's a much more positive and open way of doing it, and it makes listening all that much more fun and exciting. By the way,
 
</strong>Jocelyn Sandstrom ** 53:14
I love that, and that's the creating versus achieving, right? Like, that's the different energy. Tweak that when you're doing it now you enjoy it versus before you were beating yourself up, right,
 
<strong>Michael Hingson ** 53:26
right? Very much. So yeah, and that's, of course, the issue. So you, you've you continue to celebrate the fact that you were a model, and now you've gone on to a different life, and you're continuing to create and enhance that life. How do you how do you deal with both of those lives? You You really have adopted this celebration right across the board? I think,
 
</strong>Jocelyn Sandstrom ** 53:57
yeah, I don't see it as different parts of, I mean, I just see them all as different, like, it's just a different
 
<strong>Michael Hingson ** 54:04
chapter. It's progressing, right? Yeah, and that's what I thought after
 
</strong>Jocelyn Sandstrom ** 54:07
was each chapter was exactly what it was, and it was so amazing, and I and, and the next chapter gets to be more amazing, and the next chapter gets to be more amazing, and because it's an evolution over your entire lifetime. And so you just keep evolving. You know, there's a post out there about, I can't remember the ages, but like all these people that open businesses in their 40s, their 50s, their 60s, Walmart and, you know, Kentucky Fried Chicken, and all these different companies that didn't actually like they didn't create it. They tried. They were creating things, but it didn't hit until later in the years. And most people think, Oh, we get to this age, we retire. We're done. But that's not true. We get to keep creating our entire life. We get to keep evolving our entire life. We get to keep climbing more mountains. I've climbed that mountain that was awesome. Now. Me climb this mountain, not because I have to, not because I need to prove myself, but because I get to, right. If you can shift your words from need, have, should to I get to that is the difference between creating and achieving. It's like I get to do this, like I get to show up. I used to when I was starting this new business. I used to not like social media at all, and I just wish that I could just have clients and coach and mentor, because that's all I love to do. I didn't like to, you know, do the marketing and do the social media and do all the rest of the stuff. I was just like, I wish I could just receive clients and coach and mentor, because that's what I love, and that's my passion. And then I realized I can't do that. I can go work for a corporate company, and I can do that, but I don't have time freedom to be with my child. I don't have I'm Max capped out about how much I can earn or create because I'm working for someone else, or I can go off on my own. And I get to get good at marketing. I get to get good at social media. I get to get good at all the other things, as well as getting good at getting better at coaching and mentoring, so that I can be my own boss, that so that I can be with my child and travel and take him and work from my computer around the world, so that I can do speaking engagements around the world, and that I can build this business as big as I desire, the way that I desire. So everything then became a get to so then when I showed up for social media, I was excited for it, versus like, Oh, this is so frustrating. I wish this wasn't part of my job. So you, once you shift the get oh, everything opens up, and then everything starts working as well, because your energy opens up and we get to learn, yes, exactly, we get to learn and now, now in a lot of different things, thanks to that,
 
<strong>Michael Hingson ** 56:51
there you are, right, exactly, which makes a whole lot of sense. Changing your belief really changes your life, changing your mindset and looking for that open way to allow you to deal with all the things that come along, can they get to, as opposed to have to way certainly just enhances your whole outlook.
 
</strong>Jocelyn Sandstrom ** 57:16
Yes, absolutely, yeah. And it can change overnight. If you can just look at everything in your life that you're grateful for, that you a younger version of you dreamed about, that you now have in your life, even your phone, your computer like you wanted that now you have it, but you take it for granted until you lose it, and then you don't appreciate it till you get it back. And you're like, Oh, I love it so much, right? Like, if we just shift from looking from everything that's wrong with our life to everything that's incredible, we get to be full of gratitude while we're creating our next level that frequency, gratitude is this most powerful frequency. It opens synchronicity. It helps you to become magnetized, so that people are then magnetized to you. If you think about going into a shop and there's like, this grumpy person who's complaining all the time, versus this, like charismatic, happy, loving life, loving life, salesperson, which one are you going to be attracted to working with, you're going to be attracted to working with the one that looks for the positive outcome, that doesn't see limitations, that sees ways to transcend them. You know, that's not complaining about all the things that are going wrong, but showing you what could go right instead. And so then your business opens up as well. Because you're magnetized, you start meeting people that want to come and talk to you, you know, like you could be in a restaurant, and you're just drawn to looking at someone that walks into the room and you don't know why, you don't know who they are, what they do, you just there something about their energy draws you to them, and it's that energy that becomes their calling card. And so when you are in this gratitude and this loving of life and not seeing limitations. You just see opportunities to grow. You become magnetized. People want to be around that. People are inspired by that. So now you start attracting opportunities into your life, instead of, you know, trying to force and push and chase them. And it goes back to the saying that I absolutely love, which is, instead of chasing butterflies, build your own garden, so the butterflies come to you. Yeah, so, and it's also like that other saying that the grass is always greener on the other side, until you start watering your own grass. Like those two sayings completely changed my life. Yeah?
 
<strong>Michael Hingson ** 59:38
Well, you know, I, when I was growing up, I lived about 55 miles west of here in a town called Palmdale, and I now live in Victorville. But when I was growing up, I described Victorville as compared to Palmdale that only had like about 2700 people. I described Victorville as not even a speck on a race. Our scope compared to Palmdale. I never imagined myself once I moved away, moving back to Victorville or to this whole area, but my wife became ill with double pneumonia in 2014 she recovered from that. Family started saying, you really ought to move down closer to us, so we can help the things happen and all that well that none of that really occurred, but we decided, okay, maybe there's merit to it. And we were living in the Bay Area, which was very expensive in Northern California, so we made the decision to move down here. We started looking, and one of the things about my wife is she is in a wheelchair her whole life. So we wanted to build a house. Because if you build a house, it doesn't really cost to put accessibility into it, unless you have to put an elevator or something unusual in but if you build like a ranch house, ranch style home, everything that deals with accessibility, you just design into it. So you design lower counters. It doesn't cost to do that. You design wider doorways. It doesn't cost more to do that. You design level entrances and so on, and it doesn't cost more to do that. The only place we could find was in this town that I remembered as being not even a spec on a radar scope, compared to Palmdale. And when we came down here, Victorville now has, well, at that time when we moved down here in 2014, 115,000 people in it. Now it's bigger than that, but I, but I never really thought I would live here, but I am living here, and I have to say, you know, even though my wife has passed away, I feel really blessed. I get to live in a house that we built, that that is built with all the the latest codes we've got, solar and so many other things that I realize why this is a great place to be. And, you know, we can, I could have adopted a different mindset. And after she passed away, I could move out into New York second and I always thought to myself, Why would I do that? And don't, you know, I have an interest rate of 3.95% for the mortgage, which is, I would I wanted to refinance at some point in the past, but we didn't get to. But still, everything is so much better, but it's all about outlook.
 
</strong>Jocelyn Sandstrom ** 1:02:22
Yes, it is. And also, like losing a spouse is obviously one of the hardest things ever, and like being there with her in the home that you built, that you get to have all those memories together, is also still, you know a part of the house and part of you by being there with her, and so it's a beautiful, a beautiful experience to be able to do that
 
<strong>Michael Hingson ** 1:02:48
40 years of marriage. And I still have my guide dog, Alamo, who I got in 2018 but I have a rescue cat named stitch, who Karen and I rescued in 2015 so I have company and and Karen's up there monitoring somewhere. If I misbehave, I'm going to hear about it. So I gotta be a good kid, you know,
 
</strong>Jocelyn Sandstrom ** 1:03:07
yeah, she is always with you, for sure. That's
 
<strong>Michael Hingson ** 1:03:10
the fear thing, you know. You gotta behave, otherwise she's going to come and get me. So, you
 
</strong>Jocelyn Sandstrom ** 1:03:13
know, no, but she's also, she's also still supporting you.
 
<strong>Michael Hingson ** 1:03:17
Oh, she is, I know, because I just joke about the fear I'm I don't live in fear. I want to thank you for being here. This has been a lot of fun. And can you believe that we have gone over an hour already
 
</strong>Jocelyn Sandstrom ** 1:03:31
we have, oh, my goodness, I can talk to you forever, just hearing your stories and everything that you've you've grown through and transmuted as well. I just love it. Thank you so much for the opportunity. Well,
 
<strong>Michael Hingson ** 1:03:43
this has been a lot of fun. If people want to reach out to you and maybe use your talents, get to use your talents to make their lives better. How do they do that?
 
</strong>Jocelyn Sandstrom ** 1:03:52
Best way would be through Instagram. Because in Instagram, I put out, it's like the most up to date with what's going on tips that I'm sharing, like, reprogramming opportunities as well as I do, like, a lot of like, yeah, tips for the day, like something that would help you to reframe so that's always active. I'm always posting on that. Or you could go to my website where I have all the information, but I don't have all those tips on the website, because the Instagram is really like, if I grow through something, or if I'm supporting my client through there, and I think this is something that it will be beneficial to everybody. I'll do a post for it so you could listen to it, and you can help that to kind of shift your mindset as well, too.
 
<strong>Michael Hingson ** 1:04:35
So how, how do people do that? What? What do they look my Instagram is
 
</strong>Jocelyn Sandstrom ** 1:04:38
Jocelyn Luco Sandstrom,
 
<strong>Michael Hingson ** 1:04:41
can you spell please?
 
</strong>Jocelyn Sandstrom ** 1:04:42
Yes, J, O, C, E, L, Y, n, l, u, K, o, s, a, n, d, S, T, R, O, M,
 
<strong>Michael Hingson ** 1:04:50
so. Jocelyn Luco Sandstrom, yes, my name and your website. Jocelyn
 
</strong>Jocelyn Sandstrom ** 1:04:57
<a href="http://sandstrom.com" rel="nofollow">sandstrom.com</a>,
 
<strong>Michael Hingson ** 1:04:58
okay, okay. Yeah. Well, cool. Well, this has absolutely been enjoyable. Do you go on LinkedIn at all?
 
</strong>Jocelyn Sandstrom ** 1:05:06
I do go on LinkedIn, yes, not as much as I do on Instagram, but I do go on LinkedIn. I still have my I think it's Jocelyn Luco Sandstrom as well. All of my socials are Jocelyn Luco Sandstrom,
 
<strong>Michael Hingson ** 1:05:19
well, we'll put that in the show notes and anything else that you've sent us. So there are other things you think we ought to have in there. Don't hesitate to send them down. We'll make sure they get in. Thank
 
</strong>Jocelyn Sandstrom ** 1:05:31
you. We'll do a free mastermind. So if you do reach out to me, you want to be on a wait list as well, then it's a way to just, you know, have a quick discovery of how we could shift the problem or the issue that you'd like to expand.
 
<strong>Michael Hingson ** 1:05:47
Well, I hope people will do that. And I want to thank you for being here, and I want to thank all of you for listening. I am so grateful that you're here. We get to have you here, and we get to talk about so many different things, like we're doing today. So I hope that you will write me, let me know what you think of today. And we love your thoughts. We also would really greatly appreciate it if you would give us a five star review wherever you're listening or monitoring the podcast. We value that very highly. But I do want to hear from you. Want to know your thoughts. You can reach me at Michael h i@accessibe.com that's m, I C H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I C H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and for all of you, and Jocelyn, including you, if you know of anyone we ought to have on as a guest, please provide an introduction. We're always looking for more people. I love having people on because I get to learn that I keep saying, if I'm not learning at least as much as everybody else, I'm not doing my job. So I really get to have so much fun, learning and interacting with so many people and hearing so many not only good stories, but great pieces of wisdom like Jocelyn has given us today. So please keep us posted and and if you have no more guests, we'd love to hear from you, but Jocelyn, one more time, I want to thank you for being here. This has been absolutely enjoyable, and we ought to do it again.
 
</strong>Jocelyn Sandstrom ** 1:07:23
Oh, thank you so much. It's such an honor. You are so amazing. Thank you so much.
 
**Michael Hingson ** 1:07:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Life and Career Coach, and Career Enhancer with Jocelyn Sandstrom</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/903a2806-8644-4593-8282-1984dd26eb7b.mp3?source=rss&amp;ext=asset.mp3" length="100232960" type="audio/mpeg" />
<itunes:episode>333</itunes:episode>
</item>
<item><title>Episode 332 – Unstoppable Resilient Storyteller with Miki Nguyen</title>
<guid isPermaLink="false">https://pinecast.com/guid/7171c13a-b106-4b2c-9127-05f42dec7cbe</guid>
<pubDate>Fri, 02 May 2025 10:00:53 -0000</pubDate>

<itunes:duration>01:05:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5968b609-408f-4e7a-8f06-aee511829776/Unstoppable_Mindset_-_Michael_Hingson.jpg" />
<description><![CDATA[<p>In April of 1975, Communists succeeded in overwhelming their enemies to take over Vietnam. The last major city to fall was Saigon. That event is one of those historic times many remember who lived through it as well as those of us who only experienced it through Television and newspapers. Our guest today, Miki Nguyen, was six and a half years old when he and his family escaped from Saigon on a Chinook Helicopter piloted by his father.
 
Miki willingly tells us his story and that of his family who all escaped and came to America. Miki tells us of his growing up in a new land and how he eventually was given the opportunity to bring his father’s story to life. Miki’s dad wanted to write a book about what happened in 1975 as well as describing his life. He passed ten years ago and was unable to publish his book. Last year, Miki found his father’s writings and undertook to bring his father’s story to life. The book is entitled “The Last Flight Out”.
 
As Miki tells us the story of his family’s flight from Saigon he also provides pictorial representations of what happened. If you watch this episode on YouTube you will get to see those pictures.
 
Personally, I can relate to Miki’s story as in so many ways it parallels my own experiences on September 11, 2001. I hope you like and learn much from this week’s episode. Let me know your thoughts please.
 
 
 
<strong>About the Guest:</strong>
 
Miki Nguyen is a storyteller dedicated to preserving the legacy of his father, Lieutenant Colonel Ba Van Nguyen, a heroic figure whose daring escape from Saigon during the Fall of Vietnam in 1975 was immortalized in the 2015 Oscar-nominated documentary Last Days in Vietnam. As the son of a South Vietnamese Air Force officer, Miki’s life has been shaped by his family’s extraordinary journey from the chaos of war to rebuilding their lives in America. Today, he shares stories of courage, sacrifice, and resilience in his late father's memoir &quot;The Last Flight Out&quot; to commemorate 50 years since the Fall of Saigon.</p>
<p>Born into a world of upheaval, Miki witnessed firsthand the harrowing final days of the Vietnam War as a child, fleeing Saigon with his family in a dramatic helicopter evacuation to the USS Kirk. His father’s bravery under fire and unwavering commitment to saving loved ones left an indelible mark on Miki, inspiring him to compile and share his father’s stories decades later. Through The Last Flight Out, Miki bridges the past and present, offering readers an intimate glimpse into the sacrifices of war, the challenges of resettlement, and the quiet strength of his mother, Nho Nguyen, who anchored the family through unimaginable adversity.</p>
<p>As a speaker, Miki captivates audiences with a narrative that transcends history, weaving universal themes of resilience, cultural identity, and leadership into his talks. Whether addressing corporate teams, educational institutions, on Podcasts, or cultural organizations, he draws parallels between his family’s journey and modern-day challenges, emphasizing the power of hope and community in overcoming obstacles. His presentations, enriched with archival photos and personal anecdotes, resonate deeply with veterans, immigrants, and anyone seeking inspiration to navigate life’s uncertainties.</p>
<p>Miki is committed to amplifying his father’s legacy and honoring the courageous individuals who shaped his family’s journey—from Captain Paul Jacobs and the USS Kirk crew, whose heroism ensured their evacuation during Saigon’s fall, to the Lutheran church members in Seattle who provided sanctuary and support as they rebuilt their lives in America. Through the memoir, speaking engagements, and other partnerships, Miki invites audiences to reflect on these unsung stories of courage and resilience while embracing a future defined by empathy and unity.
<strong>Ways to connect Miki:</strong>
 
Email: <a href="mailto:mdn425@gmail.com" rel="nofollow">mdn425@gmail.com</a> / <a href="mailto:miki@nguyenvanba.com" rel="nofollow">miki@nguyenvanba.com</a>
Website: <a href="https://nguyenvanba.com/miki/" rel="nofollow">https://nguyenvanba.com/miki/</a>
Instagram: <a href="http://instagram.com/last.flight.out.nvb/" rel="nofollow">instagram.com/last.flight.out.nvb/</a>
Youtube: <a href="https://www.youtube.com/@mikinguyen44" rel="nofollow">https://www.youtube.com/@mikinguyen44</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello everyone. Once again. Wherever you happen to be, I am your host, Mike Hingson, and you are listening to Unstoppable Mindset, mindset where inclusion, diversity and the unexpected meet, and as we've defined unexpected here on the podcast, it's anything that has to do with anything other than inclusion and diversity. A few weeks ago, I got an email from a friend of mine and someone I work with at yesterday <a href="http://usa.net" rel="nofollow">usa.net</a> it's a radio station that plays old radio shows all day, and anyway, Walden Hughes, who we really need to get on this podcast as well. Told me about Miki when, because Miki expressed, or Walden has expressed an interest in having Miki on yesterday USA, and Miki had an interesting story, and has an interesting story to tell, and I thought that it would be fun to bring him on to unstoppable mindset, because his father and family were basically, if you will, as you will hear on the last flight out of Saigon in Vietnam when that war ended in 1975 so that's 50 years ago. Anyway, Miki generously agreed to come on. And so here we are. So Miki, I want to welcome you to unstoppable mindset. We're glad you're here. Really appreciate it and looking forward to having a chance to chat.
 
<strong>Miki Ngyuen ** 02:47
Yeah, thank you, Michael, just really honored and appreciate the opportunity to be on your platform and to share with you in your audience, my father and my family story. The this is a story that has been told around the dinner table for many, many years. And as we are here now in early 2025 this marks, this will mark at the end of April here, coming up the 50 year remembrance, as you noted, the the fall of Saigon and so yeah, again, just really happy to be here. Well,
 
</strong>Michael Hingson ** 03:27
let's start as I love to do, and I know it kind of is part of the story, but tell us a little about kind of the early Miki growing up and and things that you might want to talk about from childhood and so on.
 
<strong>Miki Ngyuen ** 03:38
Yeah, I we in at the end of April, 1975 I was six and a half years old, and so, to answer your question, I grew up on a military base, basically my dad towards the end there, Lieutenant Colonel was a pilot for the south of Vietnamese Air Force, and he flew various Chinooks. The the one that we're referencing here is the the Chinook helicopter, CH 47 and so this is young childhood for me, growing up on the barracks, the oldest of three, three kids, brother Mecca and baby sister Mina. And this was a childhood where very curious about things the world around me, on the barracks, there were a lot of heavy artillery. And one story, my mom would sure it's a kid dragging home a box of of ammunition, just to say, you know, Hey, Mom, look what I found laying around. So this was a. In early childhood, growing up during a a war torn country back in those days,
 
</strong>Michael Hingson ** 05:07
yeah, certainly couldn't have been easy to do. So, what schooling did you have while you were still in Vietnam?
 
<strong>Miki Ngyuen ** 05:14
Oh, this is six, six and a half, just kind regarding kindergarten. Yeah, pretty, pretty much. So the Vietnamese that I was able to learn, you know, was just talking with parents, mom and dad, early kindergarten schooling. But otherwise, my Vietnamese now as an adult is not as strong as I would like it to be, but you know the reality of coming to America at six and a half seven. Grew up post war all American high school, so yeah,
 
</strong>Michael Hingson ** 05:53
now were your parents from Vietnam originally? Yes, yes. Okay, so it it had to be tough for you, and it had to really be tough for them, and I'm sure that they were worried about you and your brother and sister a lot and and dealing with all the things that you all had to deal with, that had to really be a challenge. Did they as as you were growing up in America and so on. Did they talk about, or want to talk much about, what your what your life was like, your heritage and so on, from Vietnam?
 
<strong>Miki Ngyuen ** 06:31
No, absolutely. It was my my father, my mom's philosophy, to always continue to keep our culture and our heritage and the things that you know was good about our culture, the Vietnamese culture, and to continue it forward while living, trying to assimilate and live here in in the United States. So growing up, it was straddling of both cultures, both Western and the Vietnamese Eastern culture as well, during our upbringing. And so it continues to be strong today, where for my own kids, you know, we continue to celebrate and our Vietnamese heritage and culture. Although American Vietnamese, I hold a US passport. My blood still runs with a lot of the Vietnamese culture that was raised on. It's
 
</strong>Michael Hingson ** 07:32
an interesting paradox, or paradox is probably the wrong word to use, but you have an interesting dichotomy you have to deal with. You're from Vietnam, you embrace the Vietnamese culture, but you live in America, and unfortunately, in our society today, we have a government that has been pushing so much on anything that isn't really American, isn't really American. And how do you how do you deal with that? What do you think about that, that whole concept, and that, ultimately, there are those who would say, well, you're you're not American because you didn't come from here, and that's a frustrating thing. But I'd be curious to get your thought, well, it's
 
<strong>Miki Ngyuen ** 08:17
to say it's a it's the same conversation as you know, the Ellis Island story, right? The only, the only folks that I would say that can claim that they're here with Native Americans, everybody else migrated either east or west, from Europe or from Asia or from the Middle East or Africa to get here. Yeah.
 
</strong>Michael Hingson ** 08:36
Yeah, it is. And from, from my thoughts and perspective, it's, it's a joy that you, you have two cultures to be able to celebrate and and work with, which gives you a broader perspective on the world as a whole. I grew up in America. I didn't really do a great job of learning foreign languages, although I took High School German and I learned some Spanish, and I actually took a year of Japanese in college. But still, my whole grounding is is in America, but I do love to go to other countries and see and get to experience other cultures, even though I know I don't live there, but I, and I do come back here, but I, but I think that what you bring is a great perspective for people to understand a whole part of the world that's different than what they're used To, which is a good thing.
 
<strong>Miki Ngyuen ** 09:41
Well, that's why they, they call America the great melting pot, right? We bring, we want to, we want to bring our best. We, you know, there can be conversations around refugees and immigration stories here and there, but. I think for the most part, you know, diverse cultures, different folks coming from other parts of the you know, we contributed to America, whether it be through bringing, you know, food or arts or ideologies, and that's what makes America, you know, strong, is just people bringing their best here. And sure, there's going to be negatives here and there. But you know, if we're come from a place of goodness, a place of positivity and working with each other. I think the spirit of America and the spirit of the great melting pot here can can continue to flourish and be strong from that standpoint. And
 
</strong>Michael Hingson ** 10:52
I and I think it absolutely is exactly what you said. It's the melting pot, it's the spirit, and that's what we need to remember, because that is what has always made this country so great, and will continue to, no matter what some may say. And I'm glad that we we have the the depth of overall culture, which really is made up of so many other cultures. When you got to America, what was it like then going to school here and finishing your growing up period here?
 
<strong>Miki Ngyuen ** 11:30
It was a, I don't want to use the word struggle. My parents struggled more. But for myself coming to the US here it was quickly to assimilate, you know, that's the word that just simply out of survival, simply out of just making friends and keeping the friends that, you know, I had growing up in first grade and second grade and so on. And growing up in the mid 70s here looking different than the rest of the white kids, you know, in elementary school, I got called all sorts of racial names, and so I know on your, you know, with your your message of disability, and
 
</strong>Miki Ngyuen ** 12:25
functioning in, you know, I had my own struggles as well in terms of just being different, you know, then, then the next kid in elementary school. So, but we learned to adapt, we learned to maneuver, and we learned to communicate and develop social skills to blend in, and again, that word assimilate, just to survive. So
 
<strong>Michael Hingson ** 12:51
where did you Where did you all settle once you got to the US? Where did you go to school? Oh,
 
</strong>Miki Ngyuen ** 12:58
so we're located here on the outskirts of Seattle, suburbs of Seattle area, yeah,
 
<strong>Michael Hingson ** 13:06
I remember when so many people were coming over and from Vietnam, and they had some refugee encampments for A while. I was contacted by a church group, because at a local area near where I was attending college at the University of California at Irvine, there was such a place, and there was a blind person there, and they wanted to get this person, that was a young man, to meet blind people. So I went out. We even brought him a transistor radio. He didn't speak great English, but we were able to communicate. And that was probably the closest I came to dealing with, in a sense, all the things that all of you dealt with. So I but I do understand we as a collective society, sometimes don't really deal with difference as well as we ought to we we don't recognize that the very fact that we have some things that are difference is what makes us stronger when we embrace the fact that everyone has their own set of gifts and challenge and challenges to deal with, right? Exactly,
 
</strong>Miki Ngyuen ** 14:22
yeah, exactly. The just to provide more context, yeah, the there was a church across the crest, Lutheran Church here in Bellevue, out about 30 minutes from Seattle, that sponsored our family and yeah, that's how that's how we we ended up here in the story of my father and my my family was no the only thing different, because during the. April, end of April timeframe in 1975 the communists finally took over, as many of your audience know, you know, Saigon and the rest of Vietnam, and we had to, we had to get the heck out of there, because if my dad would have gotten captured by the communists, he would have been set in jail for a long time. And so our, our or worse, yes, exactly or worse, our, our family story is no different than anybody else's refugee boat people story coming out of Vietnam. The only difference was what my dad did as a pilot, what he did to to rescue our family and his crew's family and the maneuver that he executed at sea with a large Chinook helicopter, so much that it was was honored 10 years ago to share the same story with in an Oscar nominated film last year in Vietnam, written and produced by Rory Kennedy, and so there are so many, there's so many other Vietnamese refugee stories, but this one was, was our particular family story, and it's the story of my father's bravery, courage, our family's resiliency, among other various leadership kinds of themes. So that's, that's the premise of things.
 
<strong>Michael Hingson ** 16:27
Yeah, I understand. Well, what, what did you say you went to college? Where'd you go
 
</strong>Miki Ngyuen ** 16:35
to? Studied engineering at the University of Washington here in the Seattle area,
 
<strong>Michael Hingson ** 16:42
didn't, didn't try to help the basketball team, huh? Just, just checking, no, it's
 
16:50
too short for basketball, yeah, yeah.
 
</strong>Michael Hingson ** 16:52
Well, you know. And of course, in in the March, April, time frame of every year, we have March Madness, which is really crazy. I was disappointed to see Gonzaga get out of it so quickly. But oh well, of course, most people don't even know where Gonzaga is. I actually had the the lovely opportunity to speak there once, so it was kind of fun. So I've been there so anyway, well, so you went off and studied in engineering, and that's what you did after college.
 
<strong>Miki Ngyuen ** 17:23
No, I after college, I was an engineer for a couple years, and then pivoted over into the marketing side of things and focused in in technology. I mean, from your background, you also, you know, did sales, especially with your story 20 plus years ago, worked in technology sales, and your involvement with a tech company today accessible. So yeah, that's, that's, yeah, that's my. My background is tech marketing,
 
</strong>Michael Hingson ** 17:55
well, and I started out doing tech stuff, helping to work in the development of the original reading machine for the blind that Ray Kurzweil developed, but that ended up going into sales for a variety of reasons. So I appreciate where you're coming from and and feel a lot for the kinds of experiences that you've had. Well, why don't you tell us a little bit about what happened with your father, and the whole, the whole story of the escape, the last flight out, flying out with the Chinook and all that that happened. Oh
 
<strong>Miki Ngyuen ** 18:32
yes, so let's, let's get into let me go ahead and share the some pictures here. And I, as I told you, for you know, pictures worth 1000 words and but I'll narrate it in such a way that all audiences can can get into the the whole story. So this was, this was a moment again. This is a family story that was shared around the dinner table for many, many years post 1975 and I'm sharing the story through the lens of a six and a half year old boy experiencing what I saw and what I what I went through, and the picture that we're showing here on the First slide here is just images of my father, Bob van win, who, in the early, early 60s, got an opportunity after college to test and train to and finally got admitted into the the Air Force. And in the mid 60s, got an opportunity to come to Fort Rucker and study and fly helicopters, and came to America again in 69 to for additional training. And so my father grew up, family, grandmother, education was of utmost important. Importance, as well as family and community. And so towards the towards and the next slide I'm showing here is towards April 29 1975 we see iconic images in time, Life magazine, in the media here in the US, images of the Communists the North tanks rolling into Saigon and overtaking the city. And in the film, the documentary, again last season Vietnam, we see images. We see video clips of folks trying to get into the US Embassy to get access to a helicopter to get out of there, because folks, people that were serving working with American or the American personnel, anybody that was involved in the south fighting against communism would, have, you know, been in jail or put into, you know, a tough situation post war, if they gotten captured. And so we see a mass chaos, mass exodus trying to get out of of the city there. And so it was my my dad's knew that had he stayed and not figured things out, he would have been either killed or put in jail for a long time, and so he, at this point, waited out for orders from his commanding officers and his leadership at all of the top brass took off with their family trying to figure out how to get out themselves. And my dad, with the Chinook, went and picked up our family in at this moment in time of mom, myself, brother and sister, we were at my grandma's house. Uh, we've been there for about a couple weeks to get out of the the military base that we were on, and at Grandma's house. I remember the night before, my dad coming to get us a bombing and machine guns rattling around the neighborhood and around the city there. So it was pretty tense for our family at that time, my dad with the helicopter, Chinook helicopter in I'm sure you and your in the audience, you driving down the road or over, flying over your house, you hear a Chinook. Is very thunderous of and so it's a big equipment, big, big aircraft. And what he did was land at the Chinook in front of my grandma's house play a play field, and blew, you know, a lot of the roofs and commotion, and folks around the neighborhood were just surprised. You know of this helicopter landing in the middle of the middle, middle of sea.
 
</strong>Michael Hingson ** 23:22
Did you know that he was coming? Yes,
 
<strong>Miki Ngyuen ** 23:25
my dad had told my mom the days earlier that I'll be coming to get you. We'll figure this out, because at this moment in time, there's probably no way that we're going to survive the the Communists were coming and get ready. Get, you know, pack the bags, get get things ready and but we didn't know that he would come in in such a way. We figured maybe he would come in a vehicle, the military vehicle, to come in and get us. But he actually came with a with the with the Chinook, and landed right in front of the right in front of the house.
 
</strong>Michael Hingson ** 23:58
How many people was the Chinook hold. Well, at this time, in front
 
<strong>Miki Ngyuen ** 24:02
of my grandson, just our immediate family and but it would hold a lot of folks, a lot of folks. And towards the towards later on, we'll get to that point. But towards it we had like about 1715, 1617, people, crew member, their their girlfriends and family in in the in the helicopter. Yeah, that was what I was wondering,
 
</strong>Michael Hingson ** 24:28
because you said it was big. So I was just trying to get a perspective on what big really meant. And that's why I asked how many people it would hold. Oh,
 
<strong>Miki Ngyuen ** 24:36
yeah, understood, yeah. So the Chinook is probably, it is probably the largest helicopter in the, you know, the fleet of helicopters Arsenal so but he landed hatch opens up on the back, and the Chinook as a is a double, double, uh. Uh, a rotor, double prop helicopter. And family ran to the back of the the helicopter. They closed the hatch up, and my my father, accelerated, you know, the the engines and lifted up and out of, out of the area there. And the thinking was to rendezvous up with a few other of his squadron crew members and to head further south of the hot zone, Saigon, and to load up on the food and ration and gas so that we would continue further south and maybe perhaps lay low, find an island to just figure out what to do next, from that standpoint, and that's that's where We actually did was, along with our family, he had co pilot, and he had his gunner and the mechanic in their, you know, their their family members or girlfriends in the in the Chinook, once we loaded up On, on all of the, the food and everything fuel lifted up and out. And at the same time, he heard my father continued to monitor the the the radio communication. And he heard that there were US Navy, US ships out in the Pacific, now out east in the Pacific. And so he figured, we'll take a risk and head in in that direction, towards the the ocean there, and he didn't know exactly, you know, the exact GPS location, or the exact whereabouts of it, particularly, just headed out there blind and trying to find whatever option he could find. And out in the distant there, he sees a ship. And he goes, Well, this is my first chance. I'm going to go approach it and see if I'm able to land on it or figure out what to do next from there. And so heads in that direction. And we see, he sees a a uh, what we know now today is the frigate, and it wasn't, it was too small. It wasn't big enough to, you know, it wasn't like a an aircraft carrier, where you can actually land on it. And so the the next slide that I'm showing here, basically, as he approaches this, this ship, the crewman below, the US Navy crewman below was waving him like, you know, waving him away. Don't, don't, don't come here. You're simply you're too big. There's no way that you can land on on this ship. And so he kept circling the ship eventually found out the name of the ship was named the USS Kirk, and the captain was Captain Paul Jacobs. And my father continued to circle and figure out some way to, you know, ask for help. And we see in the one of the images here, that on the port side, the left side of the of the Chinook, my my mom holding up eight month old baby onto the the window part to let the crew in below know that, hey, we're not, you know, we're, we're we got kids, we got family on here. We need, we need help. And so eventually, what my dad was able to speak with the captain below, and both the captain and my father were able to coordinate the next step here, and which was to allow my father to hover right next to right behind the ship the stern to allow folks to to exit the helicopter. But prior to that, the slide that I'm showing here shows many other Vietnamese pilots and their families with smaller, smaller helicopters, the Huey helicopters landing, able to land on on the deck. And after they land, they would push the smaller helicopters over to into the ocean. And the continuing to do that as more families came on on, you know, was able to land. Uh, the next slide I'm showing here is the actual Captain Paul Jacobs throughout, throughout this whole narrative, my father is, is, is the person that my father's my hero. But there are other heroes throughout this whole story as well, and one of those I want to acknowledge is Captain Paul Jacobs, where we see in this image here, he was on the deck. He he wasn't in the command tower, directing, telling his, you know, crew, what to do. He was actually on the deck helping with his crew members, pushing and telling folks, as well as himself, jumping in and pushing smaller helicopters over the the side, making room for to clear, clear the the ship's deck. And so he's an outstanding individual, a hero in my book as well. And so once the deck was clear enough so that my dad was able to hover, what he did was basically fly the Chinook horizontal backwards to maintain the same steady high height, as well as a safe distance away from from the USS Kirk. And we found out later on that the this particular ship of frigate was a submarine destroyer. So it had all of the high tech equipment back, sonars, radars, all of the antenna and so it's very my father's had to be very careful in terms of how close he could have gotten, how close he could get to keeping the the distance as well as allowing folks to to jump down. And that's that's what we did. He kept it steady. And he was hovering about 1315, feet above the deck, and tells the co pilot to open up the starboard door and so that we would have access to jump. The picture that I'm showing you here is an illustration by Adam colts showing myself my mom, family members crews jumping from this Chinook down onto many of the crew members below, catching us as we as we exited. We also have an illustration from that I clipped out from the New York Times doing an illustration of my mom dropping a baby sister onto the crew, the crewmen below, and many years later, many years later on, at a reunion with the crew member and the captain of the USS Kirk, one of the men below, Kent Chipman, introduced himself to us as one of the sailors below catching us. It was like you described as, like catching a a basketball coming out of the the helicopter. And so once everybody exited out, he my father told the co pilot to make sure that everybody safely gotten out, make sure that everybody had cleared the the rear of the helicopter, and then he finally told the the co pilot to go ahead and and jump himself now onto the deck. And so I remember, it's the last thing I remember as a six and a half year old boy who was being ushered inside, inside the the ship. They didn't want any kids running around on the deck. Yeah. And the last thing that we see, you know, is seeing my father hovering away from the ship. Now is just him by himself at this point in this large helicopter.
 
</strong>Miki Ngyuen ** 34:04
So it wasn't, it wasn't until, it wasn't until maybe, like half hour later that we we see my father again. But from from, from the point where he had to hover. After everybody jumped off the helicopter. He hovered away from the the ship. And at this point there was, you know, the only option here was to get a remove himself from from the helicopter. He wasn't going to go back to land or go back to the city. His family was on the ship now, and he need to be with his family. And so what he did was take the Chinook about 100 yards away from the ship, and hovered above the water, and at that point, kept the helicopter steady, and while at the same time taking off his.
 
<strong>Miki Ngyuen ** 45:00
Did the heavy lifting 100% they in so many ways, in terms of when we talk about a challenge or an obstacle, they had my mom had to learn a completely new, different language, had to start all over again, not knowing exactly what their future was going to be, but at the same time, you know the freedom, the freedom in America and what America represented was just an opportunity that they knew that even though it was a struggle as a challenge to re readapt, to assimilate, learn a new language, find a new career, it was still a lot better than the other option, yeah. And then to answer your question, as for me, as a six, six and a half year old boy, or six, yeah, seven year old boy, you're right. It was, it was more of an adventure than it was anything in terms of fear, because, again, as I said, my mom and dad took the burden of all of that paved the way for myself, brother and sister, but throughout my life, up to that point, it was just an adventure to jump off from the helicopter was, to me, like jumping, you know, playing around a tree, jumping off a tree. But for my mom, who had to take the courage to drop a baby, her baby from from an airplane, and the fear of change, the anxiety of of in the struggle of war and everything else at a different at a different level that my hat's off to both my parents from that time.
 
</strong>Michael Hingson ** 46:57
I'm sure that, in a sense, while things were happening, your mom didn't analyze it. And think about the time of war, she did what she had to do, and your father did what they had to do. And then after the fact, they obviously thought back about it and and probably had times of going, Wow, what? What did we do? And not in a regretful way, but at the time something is happening, you do what you have to do, and then you think about it later. And I guess for you, when did all of this really become real and a story? Well, not a story worth telling, but when did it really emotionally all sink into you, what really happened? Because that had to happen, obviously, later than that night
 
<strong>Miki Ngyuen ** 47:48
it it became super, super real for me. 2009 window discovered, again from mister Jan Herman, finding my father's story and sharing with us the pictures from the US Navy. Yeah, because, because, up to that point, from 1975 up to 2009 this was a story that I grew up throughout my life and experienced a bit of it jumping, but the the things that my father shared in terms of doing the ditch maneuver and growing up as a boy, listening to him talk with his buddies around the dinner table. Or when they would have reunions, they would my, you know, I would be, you know, seen and not heard, type of a family situation, just, you know, listening into my father's conversation with his his buddies, hearing, hearing about it, and then finally, seeing pictures from the US Navy in 2009 that was when it really, really kicked in. Because as a kid growing up, I would share these stories. Friends would ask me, how'd you come you know, where are you from, and how did you get here? And I would share, you know, how we got to America and escape from escape from Vietnam. But it didn't really hit until 2009 once we actually saw the images that my dad was, he was, he did what he said, and we got pictures to prove it. So, yeah, yeah. And I want to touch upon the thing they mentioned a few minutes ago, in terms of my mom and dad and I know that you're, you're an Eagle Scout. I I never went that far in terms of Scott. I went to second class, so outstanding for you, going all the way as an ego scout. But the one thing that I learned from Scott is that word always be prepared. Always, always be prepared. I teach my kids that as well. And so in terms of my my mom and dad, they you can be prepared, you know, for the worst case scenario. And that's what actually happened in the end. The South Vietnam lost to commun to the communists, and at that. Point, and I'm going to weave in the story that you've shared as well in your on your platform, in terms of that day 911 where you had to, you had to do what you had to do with with your dog and and with everybody else trying to figure out how to get out of that, try to exit that building for safety and things like that. And so it was one of those things where you just had to, you can only prepare so much. And in the moment of crisis, or in that moment of of things crumbling literally around you, whether it be your country or a building crumbling around you, you have to figure out you have to, you know, cleverness, communication, working with others around you, teamwork, all of that had to come into play for survival. And so both, I mean, you know, both of our, my, your story, my my family, my father and my mother's story, myself as just a kid tagging along was, was that trying to figure out some way to exit yourself from a moment of dire, a moment of chaos, and so I can, I can under, I can resonate, I can, I can appreciate that
 
</strong>Michael Hingson ** 51:15
well. And the thing is that the thing you have to mostly prepare for is, is your mind, and prepare is your mind. It's and it's how you prepare to deal with things that may happen you you can't, as I tell people, there's no way to train someone to deal, as such, with a falling building, or, as you say, losing a country, but you can prepare your mind to be able to say, I can do this, and I don't need to allow the fear of what's going on to stop me. I can use that as a powerful tool to help that preparation is the most important thing we can do for anything that happens in our lives, and that's what we really have to focus on. Because I've been asked many times questions like, well, you know, how do you teach your dog how to escape from a tough, falling building or a tall building like you did in the World Trade Center? Yeah, that's not what you that's not what you teach the dog to deal with. You teach the dog to focus. You teach yourself to focus, and you teach both of you where you are, the leader, you teach yourself how to deal with whatever situation comes along and worry only about the things that you have control over, because the rest isn't going to going to help you to worry about because you don't have control over it.
 
<strong>Miki Ngyuen ** 52:48
Right, right, right. Yeah, go ahead. No, I just letting that sink in. I yeah, there's ever a time to be very present, very calm, very cool and collected. Because once, once you start, once you start, you know lack of a better term, freaking out or losing it mentally, things could fall apart even, even worse. And so staying calm under pressure is critical,
 
</strong>Michael Hingson ** 53:21
which doesn't mean that you're not afraid, but you use the fear in a different way than you would if you allowed yourself to, if you will freak out, which is really the whole point. Well, so you you clearly have written this book. Why did you write it? No, I expect to help. What do you expect to help? To get from it
 
<strong>Miki Ngyuen ** 53:42
Sure. I again, I did not write this book. It was my father. Why
 
</strong>Michael Hingson ** 53:46
did you? Why did you decide to bring it forward? Oh,
 
<strong>Miki Ngyuen ** 53:52
number one, to honor, to honor my father's wishes. Number one, it, and number two, along with that, is to pass down to his great grandkids, and you know, their their kids, his story, our family story of how we came to America. This was the for the Vietnamese community. This was our Ellis Island story. And number one, to archive and to honor my my my father. Number two, the third one really is, this is a story that it doesn't matter what background, what obstacle, what struggle you are in. These are stories of courage, compassion, heroism, stories of suspense, love stories that my dad wrote as well. And there's stories of lessons learned about communism, stories of betrayal. And so it's a story that is a. Uh, relatable to all audience types, but outside of that, for myself and my my mom and for my family, this is our family story, and one that my kids, my great grandkids, what how they knew my father in his courage, in his resiliency, in terms of just coming to a new world and having to start over again.
 
</strong>Michael Hingson ** 55:27
What do you want people to take away from the story
 
<strong>Miki Ngyuen ** 55:32
history? Number one, in terms of the history of because there's a you know, if you don't, if you don't learn from history, you're going to make the same sort of mistakes again. And so, from history, what can we learn out of it, the lessons that we can learn out of it, the lessons of just how to overcome obstacles, dealing with, as you said, with fear, courage, lessons around being curious about the things around you, learning Education and as well as the lasting years, just lessons around teamwork and working with others, working with your community. So those are the kinds of things that we want to get across in this book.
 
</strong>Michael Hingson ** 56:36
What kind of lessons do you think your your father's memoir and yours, because you compiled it. What lessons do you think we all should take away from that, that we should use today? What, what should we be learning from this story?
 
<strong>Miki Ngyuen ** 56:56
Uh, lessons in terms of, uh, leadership, lessons in terms of how to handle yourself in crisis situation, lessons around working with others to overcome a particular obstacle or a challenge working, you know, with teammates. Wait may it be in a corporate environment, or maybe in a community or a setting, or many of those themes that in terms of just everyday life lessons and resiliency, yeah, yeah, many of those themes and lessons that I think is told through my father's experience and our family's experience, from that standpoint,
 
</strong>Michael Hingson ** 58:08
a question that comes to mind, really off the wall, is so it's now been 50 years. What is Vietnam like today? Do you know a
 
<strong>Miki Ngyuen ** 58:16
lot better than it was 50 years ago? I I've visited, not only visited, but lived there in 2016 2017 and life today a lot more prosperous than than in years past. And he continues to to be prosperous. And, you know
 
</strong>Michael Hingson ** 58:43
better from that standpoint, is it a communist country? It's still,
 
<strong>Miki Ngyuen ** 58:47
it's still a communist country today, one of the things that I did learn from the book and my dad was sharing is that in this ties in with the the the the Berlin Wall in the unraveling of communism the Soviet government back then, When the leadership in Vietnam saw that they loosened up many of their their their policies around that. So it is still communism today, but prosperous in a lot of ways, economically, and, you know, trading with with other countries. So, yeah, that's, that's, you know, that's how life is today in Vietnam, yeah,
 
</strong>Michael Hingson ** 59:49
what final words and suggestions do you want to make? We've been doing this now for almost an hour, and it's, it's been as compelling as I think you thought it would. Be, and I imagined it would be, what kind of final remarks or thoughts do you want to leave for people to think about
 
<strong>Miki Ngyuen ** 1:00:09
that, whatever situation, whatever obstacles that you're going through at this moment, that there's always there's always choices and options, and the the the things that we talked about, you and I, Michael here, is just staying cool, staying level headed, staying calm through through challenges, and looking, you know, looking to work with others, looking for help, searching for help, and where you can help others as well. If it wasn't for Captain Paul Jacobs, compassion and humanity, our family wouldn't be here telling the story. And so these are the things that have helped us and our family in return. Look back over your shoulder to see if somebody else behind you would need help as well and offer that. So that's yeah, that's the some of the things that I want to at least share.
 
</strong>Michael Hingson ** 1:01:23
There's there's a lot to be said for paying it forward as well as gratitude, and I think that you've exhibited all of that very well. And Miki, I want to thank you again for being here. This has been absolutely wonderful and enthralling, and I hope that everyone has enjoyed it. And I appreciate you being able to be here and tell the story, because it has to be still a challenge, even 50 years later, because you lived through it, but but you've learned how to live through it. And I think that's the issue. It's like with the World Trade Center, you learn how to deal with with it, and we both have learned to tell our stories, and I think that's so important. So I want to thank you for being here, and I want to thank all of you for listening today. This has been wonderful. I hope you agree. Love to hear your thoughts. Please feel free to email me at Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, and also wherever you're listening or watching, please give us a five star review. We value your reviews very highly, and we we love the good ones. So please give us a five star review, and as Walden did and Miki for you and everyone listening and watching, if you know of anyone else who ought to be a guest on our podcast, and you think anyone else who has a story to tell, love to hear it, love to meet them, love to get them on the podcast. So we really appreciate you reaching out again. You can email me at Michael h i@accessibe.com or go to our podcast web page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael Hingson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, you can reach us through that page as well. Hope that you'll listen to more episodes and that you'll come back if you're listening to us for the first time, and whatever you do, be well and be grateful for all that we have. That's the way it ought to be, and we can all be unstoppable if we choose to. So again, thank you for being here and Miki, thank you again for being here and being with us. Yeah,
 
<strong>Miki Ngyuen ** 1:03:32
thank you again, Michael, for the opportunity to share the story with you from your audience.
 
</strong>Michael Hingson ** 1:03:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Resilient Storyteller with Miki Nguyen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7171c13a-b106-4b2c-9127-05f42dec7cbe.mp3?source=rss&amp;ext=asset.mp3" length="94662026" type="audio/mpeg" />
<itunes:episode>332</itunes:episode>
</item>
<item><title>Episode 331 – Unstoppable Author and Liver of Life with Pat Backley</title>
<guid isPermaLink="false">https://pinecast.com/guid/2469fb14-170b-4ae2-b165-93e8e230518e</guid>
<pubDate>Tue, 29 Apr 2025 10:00:49 -0000</pubDate>

<itunes:duration>01:06:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/613d6ddd-84e4-4925-bf03-d272f81c4011/UM331-Pat_Backley-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Author and liver of life absolutely describes our guest this episode, Pat Backley. As Pat says, she was an English woman until the age of 59 when she decided to become a Kiwi and moved full time to New Zealand. Pat grew up in a poor household, but she will tell you that she never regrets not having as much money as many of the people around her. However it happened, Pat grew up with a various curious oriented mind and a desire to explore the world.
 
During her life which today spans 73 years, Pat has held a number of jobs. She also has been married twice, but clearly really is not bitter over being divorced from both husbands, although the 2nd one simply wasn’t ready to be as adventurous as Pat and live in New Zealand.
 
Pat wrote her first book at the age of 70. Over the past three years she has written eight books and has a number of future books inside her. As with other authors I have met over the years, Pat’s characters essentially write their stories. Pat has plans and ideas, but the characters take over and create the stories.
 
I find Pat to be extremely articulate and personable to converse with. I think you too will enjoy her and what she has to say. So, sit back, or walk or do whatever you are doing, but get ready to hear a most enjoyable and thought-provoking conversation.
 
 
 
<strong>About the Guest:</strong>
 
Pat Backley is an English woman who, at the age of 59 , decided to become a Kiwi and she now lives in Auckland, New Zealand.
Passionate about people and travelling the world, she has spent the last 73 years living a colourful and interesting life and her books reflect these passions.
 
She published her first book <strong>DAISY</strong> in late 2020, just before her 70th birthday, and now says that she intends to write till she dies!
 
She has published eight books and contributed to several anthologies, as well as writing articles and short stories for various magazines and has several more books in the pipeline.
 
<strong>Ways to connect Pat:</strong>
 
<a href="http://www.patbackley.com" rel="nofollow">www.patbackley.com</a>
I am on Facebook and Instagram @patbackleyauthor. Also on X (Twitter) @Pat Backley Books. And LinkedIn @Pat Backley
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>ichael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and I want to welcome you to another edition of unstoppable mindset. And today we are going to chat with Pat Backley. Pat is a British woman, as she will tell you, but at the age of 59 which has now been some what, 1314, years ago, 13 years ago, she decided to become a kiwi and moved to New Zealand. We'll have to find out what brought that about. I've been to New Zealand. It's a fun place. I'd love to go back. But anyway, and of late, certainly much later in her life, Pat decided to become an author. She wrote her first book at the age of 70, and that is another fascinating story, I am sure. So we will delve into all of that, and we're going to grill Pat until she's tired of us. Pat, welcome to unstoppable mindset.
 
<strong>Pat Backley ** 02:20
Thank you so much, Michael, I can assure you, I won't be tired of being grilled by you. I'm I'm thrilled to be here. Thank you. Well,
 
</strong>Michael Hingson ** 02:29
we're really glad that you're here. What time is it in New Zealand right now? It's 10 o'clock
 
02:33
in the morning. Yeah, it's about what I thought.
 
<strong>Michael Hingson ** 02:38
So you're 21 hours ahead of us. Yeah, yes.
 
</strong>Pat Backley ** 02:42
And I have to say, I have to say that tomorrow is looking very good. You'll be glad to know, Oh, good.
 
<strong>Michael Hingson ** 02:49
Should be good. It Well, I'm glad to hear that it's going to look good, and it's actually going to warm up a little bit. Here. We're only getting up to about 65 Fahrenheit, so that's what about 17 Celsius or so. But tomorrow it's supposed to start getting a little bit warmer. We're approaching our winter as you approach your summer, which is kind of interesting.
 
</strong>Pat Backley ** 03:14
Yes, very interesting. When I first moved to New Zealand, that was one of the things I found very strange to have Christmas in the sunshine, because obviously I was, I was born with Christmas in the cook.
 
<strong>Michael Hingson ** 03:29
Yeah. Well, and you could have moved to Australia, where they use kangaroos to pull Santa slay.
 
</strong>Pat Backley ** 03:38
I could have done. I could have done. But Australia didn't have the same appeal for me as No, I
 
<strong>Michael Hingson ** 03:43
like New Zealand. I haven't been to Australia. I'd like to go, but I really enjoyed being in New Zealand. I've been to both the North and the South Island. I spent almost three weeks there, back in 2003 and gave something like 17 or 18 speaking opportunities in 15 days. And I only had one day that I had mostly off and that we spent. What is the the town on the South Island, the the tourist town, oh, Queenstown. Queenstown. Yeah, and so but that only lasted until about six that evening, and then I had to go off and speak again. But it was a lot of fun.
 
</strong>Pat Backley ** 04:28
You must have been exhausted because it's quite a lot of distance. I was I'm what I'm about to say is going to sound ridiculous now, because I've just been to America, and I know about your distances I was going to say, because you have a lot of driving distance between the towns you would have had to speak at. But then, as I was about to verbalize it, I thought, Pat, that's stupid. In America, the distances are far greater
 
<strong>Michael Hingson ** 04:51
well, and also a number of airplane flights between the North and the South Island to make it go faster as well.
 
</strong>Pat Backley ** 04:57
Yes, absolutely, yes. So. It was fun. Well,
 
<strong>Michael Hingson ** 05:01
why don't we start by you telling us a little bit kind of about the early Pat growing up and all that. We'll start with that. Okay,
 
</strong>Pat Backley ** 05:08
well, I, I was born in 1951 so it was just after the war, and England was still suffering from the effects of the war. You know, there was a lot of it was a bit of a gray place, so my parents couldn't afford to buy their own home, so I lived with my parent, my paternal grandparents, for the first three and a half years of my life. And of course, I had a lovely time because I had four adults doting on me. Then we moved out to the country. We were given a council house, which is like a state house. I'm not sure what they called in in the in America, you know, where the government provides them, right? Which, at that time was very acceptable, because there wasn't much housing, because it had all been bombed out, because we lived in London. So, so I grew up in the country. I didn't realize we were poor until I was 11, and went to secondary school, and suddenly I was the because I was quite bright, I was put in a grammar stream class, so I was suddenly with all these rich kids. One girl was driven to school in a chauffeur driven rolls, Royce and I lived in the little government house opposite the school, so everyone knew I was poor. So yeah, it was, it was tough. I would say it was tough my teenage years, but I
 
<strong>Michael Hingson ** 06:26
did, they teach you a lot about that. Oh, yeah,
 
</strong>Pat Backley ** 06:28
I got, I got, I mean, these days they would call it bullying, bullying. I just, I just, it was just, what my luck you know that I remember one time, and I actually did write about this in my memoirs, because it's still in my head after 60 odd years, one time I was the only kid in the class that went home for school lunches, and one because mum couldn't afford to pay for school lunches, so I used to go home because we lived just opposite. And I remember one day I came back to school and it was raining, so all the kids were back in the classroom early, and the teacher wasn't there yet. And there was this one girl whose name will live in my memory forever. She's etched on my soul, Angela Barrett. And she was standing at the front of the class, pretending to be the teacher, writing on the blackboard, and then wiping it off with this black cloth. And then she said, this is all this rag is fit for. And it was actually my school raincoat, which until then I'd been very proud of, but it was second hand, it'd be my cousins. And I can remember that afternoon thinking, I don't want to be here anymore. I hate it here. Everyone hates me. And I went home and I told mom, and I cried, and she said, Look, love, just because they've got more money than you doesn't make them any better people. And at 11, I could not see that at all like that. I just thought, why don't you just get more money? Why don't you buy me a nicer and go blah, blah, blah. But now in hindsight, I just think she that was the wisest thing she could say, because the time I rebelled, it made me realize that actually it's not an equal playing field in the world. You know, you're going to have people that are on this side and down at the bottom and up at the top, and you just have to grit your teeth and fight your way through it,
 
<strong>Michael Hingson ** 08:13
yeah, and, and the reality is, there are only so many things that you can truly control, and what you what you can control is how you dealt with that situation and situations like that. Yes, that's
 
</strong>Pat Backley ** 08:25
right. Um, and then I think I was a, I was definitely a product of the 60s. You know, we had all the lovely pop music and the short skirts and burning out bras and all that sort of stuff. But when I was just two weeks after my 20th birthday, I got married for the first time, which was ridiculous in hindsight, but at the time, you think you know everything when you're that age, don't you? My parents begged me not to marry him, but of course, I knew best, so that marriage lasted 14 years, and he wasn't always very kind. So then I left, then I was on my own for a beer. Then I had a living boyfriend, and I was desperate to have a child, Michael, but I'm not. I'm I'm old fashioned. I only would have a child if I had a husband. And so I didn't. I got married again when I was 41 and we had a child. I had a child when I was 43 my daughter, and that was that I thought life was going to be great. And then 26 years later, he decided he didn't love me anymore, didn't want to live in New Zealand anymore, and that was that so. So I kind of found myself living in New Zealand on my own, having we emigrated here together just before my 59th birthday. But anyway, I've picked up the pieces. It's been six years now, and because of COVID and because of him leaving me, that's how my life changed, really. And your daughter, my and my beloved daughter, my only child, yes, she's 30 now, and she is the love of my life. Yes, and I'm sorry. I've just realized I probably. Probably haven't answered your question very well. You must always pull me back, because I tend to get very excited and passionate and you know, don't necessarily toe the line with question answering. So forgive me, not
 
<strong>Michael Hingson ** 10:11
a problem. That's why this is a conversation and not a big deal. So is your daughter in New Zealand? She
 
</strong>Pat Backley ** 10:20
is now. When her dad she she was 16 when we came to New Zealand, so she did her last bit of school here, then she went to university in Auckland, and then she decided she wanted to do her master's degree back in London. So she went back to London, and then she got a job there, and she was away for five and a half years, which nearly broke my heart, but she's home now. She's been back four years, and she's got a lovely Kiwi boyfriend, and she's here to stay, so I'm
 
<strong>Michael Hingson ** 10:49
thrilled. What did she get? Her degree in art history. Ah, now, do you? Did you go to college? No, sadly,
 
</strong>Pat Backley ** 10:57
I because we were poor, I just had to leave school at 16, and so now I never went to college. I would have loved to, I would have liked to have been a teacher, but, you know, it wasn't to be and and I've had a great life, regardless of that.
 
<strong>Michael Hingson ** 11:13
So did you during all your married life and then the time in between and so on. What kind of work did you
 
</strong>Pat Backley ** 11:20
do? Well, I started work. I started work in the bank when I was 16. Barclays Bank was a really good place to work, so I spent 10 years working there. Then I lived for two years in the Fiji Islands and just did voluntary work back to the UK. My first husband and I started a furniture business, and then when I left him. Obviously I needed a job, because I didn't claim anything in the divorce. And so I got a job with bernardo's, the children's charity, as a general fundraiser. And that was great, because I just traveled all around the south of England supporting all the fundraising groups and things which I loved. And then I moved on to after a few years, I moved on to cancer research, um, again, as a fundraiser, but this time, setting up all their charity shops in the south, and that was a wonderful thing as well, because during the course of both those jobs, I met so many interesting people. You know, now that I'm an old gray haired lady, well, not actually Gray, because I color it, but now that I'm an old gray head lady. I feel very bad that the 35 year old me went to my new job with with Barnardos and sat there looking at these hundreds of gray head old ladies. And I thought, Oh, I'm too young to deal with all these old people. What on earth am I going to talk to them about? And of course, within a couple of days, I've realized that all these gray head old people were fabulous, that most of them had had really interesting, fascinating lives, and that I could learn an awful lot from them. So now the old gray head me looks back and feels very guilty at how I was at that age. But I guess that's what happens when you're young. You just think anyone over the age of 50 is is past it, don't you really well, but
 
<strong>Michael Hingson ** 13:03
you did learn a lot, I bet, from them, which is, oh, wow,
 
</strong>Pat Backley ** 13:07
oh, I learned so much, and I had so much fun, so much fun. Yeah, in fact, when I got married for the second time, a whole bunch of those ladies and a few of the men came to my, like, hen party the night before I got married, we went to the local, very smart hotel and had cocktails, and I just smiled to myself, thinking, oh, and I thought you were all so boring at the beginning, and actually, you're fabulous. So, yeah. So then, then my then I, then I stopped working, had my daughter, and I desperately didn't want to go back to my well paid job with cancer research. I wanted to be home with my baby because I was 43 I'd lost two children in the year before, with miscarriages, and so I stayed at home for four months, and then my husband said, oh, we need more money. You need to get a job. So I ended up doing having other people's children at my house, looking after them so doing like child minding. And that was when I look back. I don't know how I managed, because sometimes I had five under four year olds running around the house, which was quite a challenge. But we survived. I did that, I think, for seven years altogether, and oh, and in between that time, we came and lived in New Zealand for a year because my husband was a teacher, and he got a year's teaching exchange. So we basically swapped lives with a New Zealand teacher. He and his family moved into our house in England, and we moved into their house here in New Zealand. So for a whole year, we lived like a proper Kiwi family, which was wonderful. Lucy was only two, so it was the ideal time to do it. And I just, I just fell in love with New Zealand and desperately wanted to emigrate there. And then it took me 14 years to persuade him to get back here eventually. And in hindsight, I've probably pushed it too much, because. After he left, he said, I didn't like living in New Zealand. I didn't ever really settle there. So I have to hold up my hand and say, probably I persuaded him to do something that he really didn't want to do. But anyway, it's easy to be wise in hindsight, isn't it, as always, yeah. And then so we went back after our year here, we went back to the UK and we set up a business training and assessing construction workers, because the government realized, the UK government realized that, because they'd stopped formal apprenticeships some 20 odd years earlier, that there were now hundreds of 1000s of men working on construction sites who had all the necessary skills, but no paper qualifications. And so they wanted to redress that, but they realized that these men would not be willing to go back to college for three years to learn, learn their trade that they could already do. So they started this fast track program, and we used to go onto sites. We obviously, I had to get lots of qualifications and things to do it, trainers and assessors, qualifications. But then we used to go on two sites and watch the men working ask them loads of questions. We obviously had trade specific instructor assessors, and they could get that qualification that they would have taken three years to get going to college, they could then get in in a matter of six months or so, just by being observed doing their job. So it was a really, really good system, and it was very rewarding for me personally, because I used to go onto the sites and do the initial talks and whatever. And I've always liked men. I've always enjoyed their company, so I could cope with all the banter, you know, all the right, darling, what you're going to do after work, that kind of thing. I enjoyed all that. The bit I hated was wearing a hard hat, because they're very unflattering and they squash your hair do. But the most rewarding thing for me, we did that, that business for 20 years. The most rewarding thing was when a guy who I'd met on site who didn't even want to do it because he felt inadequate, which I later discovered was because he couldn't read or write, but he'd hidden it from all his colleagues. The most satisfying thing was once he'd passed, which obviously he sailed through. I sent him his certificate in the post, and the next day he phoned me, and he said, Pat. Thank you so much for that certificate. He said, it's the only thing I've ever had in my whole life that says I'm good at anything. He said, My wife is framing it and putting it on the living room wall. And that just made me cry, because I thought, this is, this is a man who's 45 who's gone through his whole life thinking he's stupid, and suddenly, just that one action can give him something to be proud of. So that was, I loved doing that, and we made that's how we made our money. For a few years, it was incredibly successful, and then it tailed off, and that's when we immigrated to New Zealand, and since I've been here, I've just basically been having a lovely time, doing a bit of voluntary work, lots of socializing and becoming an author. So
 
<strong>Michael Hingson ** 18:10
what, what attracted you to New Zealand? Why did you fall in love so much with New Zealand? Do you think
 
</strong>Pat Backley ** 18:19
it's a it's a hard question to answer. Michael, it was something deep inside me after I'd been here for a year, or when I'd been here probably only for a few weeks, I got this real feeling deep inside, inside me that I needed to be here. I just think sometimes places in the world draw you in for whatever reason. Who knows? You don't know if it's because perhaps you've got some association with it through an ancestor or I don't know, but I felt very, very drawn to New Zealand, and once we went back to the UK, we were back there for 14 years. Whenever I spoke to friends from New Zealand, whenever they'd phone me, I would end up in tears for hours. I want to go back to New Zealand. So it was a need rather than a desire, almost. And it's not something I've ever regretted. Even after he even after he abandoned me, we were back in England when he announced he didn't want to be married anymore, and he never came back to New Zealand. I just had to come back alone. Even then my friends in England were saying to me, oh, Pat, just stay in England. You know, we're all here. We'll, you know, we'll all be here for you. And I said, No, no, home is just New Zealand, even though I knew I was coming back all alone because Lucy was still living in London, I had, I've got no family here, so, but there was something that pulled me back.
 
<strong>Michael Hingson ** 19:45
I understand that I really enjoyed New Zealand a lot. And if there's when people ask me a place in the world that I regard as my favorite place to visit, New Zealand always comes out first, but I enjoy. Way wherever I go. I actually took my first trip to London in late October of this year. I was only there for a couple of days, but it was to do a speech. And, you know, it was pretty similar to being here. It just wasn't the same feeling as as being in New Zealand, which I had the opportunity to do, as I said before, for a little over three weeks. So it was really a lot of fun and and the the environment is just so different.
 
</strong>Pat Backley ** 20:28
Yes, I think New Zealand, I think one of the, I mean, obviously it's an incredibly beautiful country, but I think one of the main differences is that we, we've got a land mass pretty similar to the UK, but we we've only got like 5 million people, and the UK has got more than 70 million. And I think that's the thing. You know, the more people you try to cram into a small space, the more the social problems are, are enlarged, don't they? You know, we have exactly the same social problems here that are anywhere else in the world, but because our population is relatively small, it's not such a such such a huge feature of life, I think, yeah. Mm,
 
<strong>Michael Hingson ** 21:10
well, I haven't explained to everyone listening that Pat and I met through the RV Book Festival, virtual book festival, which both of us being authors, we spoke at and participated in, gosh, a little over a month ago now. Mm,
 
</strong>Pat Backley ** 21:28
yes, time flies, doesn't it does. It does.
 
<strong>Michael Hingson ** 21:32
And one of the things that I said, as I usually do when I get a chance to meet with people, is we'd love to have you all come on the podcast. And Pat is the second of the three people who were there. And so I'm glad that that that we got to do this. But let's talk about you being an author. So you started being an author. What, just three years ago or four years ago? Yes, yes. What? Yeah. Go ahead. Oh,
 
22:01
no, sorry, you carry on. Well, so
 
</strong>Michael Hingson ** 22:03
what just caused you to decide that you're going to try to write a book?
 
<strong>Pat Backley ** 22:09
Okay? Well, when I was a little girl, I had a massive list of things I wanted to be when I was growing up, I wanted to be a nurse, a missionary, a writer, a teacher, a ballerina. They were all my that was my list. So when I was about eight, I edited my first magazine. Is I have one limited copy of it. It was a limited, very limited edition. It only lasted one, one time. But so I guess probably I've always had that desire deep inside me, but because of circumstances, and not coming from, you know, a very privileged background, it meant that I didn't have the opportunity. But in the days when we used to write letters, I always love to write long, long letters to all my friends, my family. And when I lived in Fiji for two years, I wrote, there was no other way of communicating with my parents. They had no telephone. So for two years, I wrote them letters and when my when, when they died, and I had to clear out their house, I found this enormous pile of blue Air Mail, letters that I'd written to my parents over a two year period. They'd kept every single one. So I think I'd always loved writing, but it never occurred to me that I would ever have the chance to write a book. And then we get to COVID, and we, here in New Zealand, went into lockdown on the day of my 69th birthday. It was a beautifully sunny day, and I was all alone because Lucy was in England, and I made myself chocolate brownies, stuck a candle in it, sat in the garden and cried because my marriage was over. My daughter was gone. We had COVID. There were, you know, there were lots of things to cry about. And I then spent the next three weeks lying on my sofa watching rubbish on Netflix, eating too much chocolate, drinking too much red wine. And then I thought to myself, Pat, this is ridiculous. This could go on for a few more weeks, because at the time, we thought COVID was going to be quite short lived, didn't we, and I thought, why don't you do something practical? Why don't you write a book? So I just got out some paper and pen and started writing, and stayed up, probably mostly day and night, for two weeks, and then within two weeks, my first book, Daisy was done, and that was that really the rest is history. Since then I have so I published it self. Published it just before my 70th birthday, and in the three years since then, I've written and published eight more. Contributed to five anthologies, written a little Yes, so yeah, written articles for magazines and been interviewed by lovely people like you, and the rest is history. Are you alright? Have I sent you to sleep? Talking?
 
</strong>Michael Hingson ** 24:58
No, I. Well, I'm just listening. I didn't know whether you were done. You know, it's, it's fascinating to to listen to the story and to hear you talk about what, what brought you to it, what made you decide what kind of books to write. I
 
<strong>Pat Backley ** 25:18
don't think I really did decide, um, my daughter for my birth, for the previous Christmas, had sent me a very dry little textbook, which she knew I love, called, I can't think exactly what it's called, something like the history of architecture, of council houses in the UK, something very boring like that. And it was, it was basically a textbook, because I love architecture as well. It was basically a textbook with just a few pictures in so I'd kind of put it on my coffee table, but not but ignored it. You know how you do when there's books? You know, you should, you kind of don't get around to it. So at the beginning of COVID, I picked it up one day, or a couple of days before I started writing, I picked it up, and within five minutes, I was enthralled. I got out post it notes. I'd stuck those all over little bits and written quotes, and I think that was kind of an inspiration. So I expected the book to be more about, have more of a theme of architecture. And in fact, the book doesn't. There is one guy who becomes an architect in it towards the end. But I think that kind of just just pushed something in my head into gear, because I firmly believe Michael. I mean, they always say that everyone has a book inside them, and I, when I do my talks now, I'm often photographed at a very funny stage where I'm going like this, because I'm just saying how somebody's it feels as though somebody's taken off the top of my head, and 70 years worth of words are just flying out. Because I find writing incredibly easy. The first book Daisy wrote itself pretty much, you know, I just kind of had an idea and and I wrote down a few things about possible people, and then they just wrote their own story, really, which I'm, you know, I know, as an author, you will understand that. And I would say, for all my other books, I've had an idea, but they've kind of, they've kind of written themselves, themselves
 
</strong>Michael Hingson ** 27:17
as well. Yeah. Well, you know, you talk about textbooks. I've been an advocate for some time about the concept that people should rewrite textbooks or make textbooks different than they are, and technical manuals, the same way, as you said, they're very boring and and they don't need to be in textbooks could draw people in a lot more than they than they do. For example, my master's degree is in physics, and when you're looking at a physics textbook, there are lots of mathematical equations and so on, and that's fine, but think of how much more interesting the book might be, and think of how much more you might draw the interest of people to the science by including in the book some stories about the the author. Their their, I don't want to necessarily say adventures, but their experience is why they became a physicist, why they do what they do, and bringing some humanity to the textbook, I think would make a significant difference to textbooks in general, but we don't see that, because people just want to get the facts out there.
 
<strong>Pat Backley ** 28:32
I couldn't agree more. I absolutely, totally agree. When I was at school, I hated doing research because it was boring. You had to learn the names of all the kings of England, and King, you know, Henry, the eighth wives, and when their heads got chopped off and all that stuff. And apart from the really scandalous bits, I wasn't really interested. But now I absolutely adore research. I discovered that my first book, Daisy is is a historical fiction, and so I had to do lots of research to make sure it was accurate, because you you know, if you write something in a book and it's not right, people are going to pick holes in it. I mean, they're going to pick holes in your work anyway, so you don't want to give them extra ammunition, right? But I discovered that I absolutely loved doing research. And of course, these days it's so easy because you just click a button on your computer and you can find out what cold scuttles were used in 1871 whereas in my youth, we had to trudge to the library get out all the encyclopedias. And so because of I've discovered that love of research, all my all my novels, are now historical because it's almost it gives me an excuse to go researching and finding out stuff. So it's opened up a whole new world to me, Michael and I just realized now that that expression education is wasted on the young is so true, because now in my seven. Is I am so open to learning new things, whereas in my teens, I was bored to death and just wanted to go home and play.
 
</strong>Michael Hingson ** 30:09
So what was Daisy about? Oh, well,
 
<strong>Pat Backley ** 30:11
Daisy, I'll just, I'll just read you a little bit on the back to give you an idea. Um, Daisy is a gentle family saga spanning almost 100 years, from 1887 to 1974 It is set in Alabama, Harlem and London, and incorporate some of the evils of society, poverty, racism and snobbery, as well as some of the greatest that life has to offer, family, friendship and love and a couple of quotes, being born poor was a scar that never faded, and she had never experienced racial hatred first hand, so had no real idea of how it could erode a person's whole life. So basically, it's just a story of a young woman born in the slums of London and a young man born into an affluent lifestyle on an Alabama plantation in 1871 and how their lives interwove, they never got together, but, you know, or all their extended people did, so it's right, yeah,
 
</strong>Michael Hingson ** 31:14
right. Well, the thing about about that kind of a story is, again, it draws you in. I I would would say something slightly different. Being poor is a scar that that never fades. On the other hand, being poor also gave you, or would give Daisy the life that she had, which was, was so I would suspect so very invaluable to her overall life experiences.
 
<strong>Pat Backley ** 31:50
Yes, absolutely yes. And her life changes quite dramatically midway because of the people she meets. Yeah, it's I, it was in, it's interesting, because sometimes I reread it and I just think, Wow, this is quite a good story. And I then I feel bad for thinking that about my own writing, but I've written the second Daisy, which is obviously the follow up. And then I thought, actually I and then I wrote a little travel book and my life story and whatever. And then I thought, Oh, I really miss doing research. Perhaps I could write about my own family, my own ancestors. So I then wrote the ancestors series. I've done three in it, and wrote about my paternal grandparents, my maternal grandparents and my own parents. I've just published that book about them that was glorious, but very emotive, because obviously I knew certain bits about them. But delving back further and further into the family histories, you discover lots of things and very emotional to write, yeah, particularly one about my parents, because your parents are just your mom and dad, aren't they? You kind of don't think of them really, as people in their own right, but when you start writing their life story, you're living life through their shoes and and it, yeah, it made me very emotional. I cried every day writing my parents story, but now I'm really glad I did it, because it's kind of honored, honored their lives, and also it means they'll never die their even their photographs are on the cover. And my daughter said that she cried all the way reading it, and she said, Mom, it was wonderful, because I hardly knew them. You know, they died when she was quite young. Yeah, she's but now I understand, yeah, so because she's had, you know, she's had a reasonably nice upbringing. She hasn't had the upbringing that they had, or even I had. So, yeah, I think I try. I've become a bit I've become a bit of a pain now, because everyone I meet, I say, like last week, I did a talk at the local genealogy society, and I said to them, please write your story down or record it some way. Because once you die, your story dies with you, no one knows your life as well as you do. So, yeah, yeah. But I just love research. So now I'm thinking, oh, what else can I write about and do some research? I write about people. Michael, people are my passion. I love people and and ordinary people. I don't need to write about, you know, worthy things people, right?
 
</strong>Michael Hingson ** 34:24
But the other part about it is that you got, as you write about your parents, I'll bet you got to know them better, too, and it helps you understand the kind of life you had and they had. And I still bet overall, you could talk about wealth and all that, but you wouldn't trade your life for anything because it made you who you are today. Abs,
 
<strong>Pat Backley ** 34:49
you're absolutely right, and yes, you're right. Writing about their stories and all that they went through, it was Yeah. Just made me really, really realize that they were even. Special people than I knew they were. But no, I wouldn't trade anything. I mean, I had a wonderfully happy childhood, if you put aside that silly bit of bully in that, you know, I tend to know for the years. But, yeah, we I, I because I didn't know, really, that I got snippets of there being other kind of lives like, you know, I had rich friends who had lots of clothes, traveling all the time and stuff, but basically, my life was just my little nuclear family. In our little we had a little two bedroom house for six of us, and that was my life. We were very happy. There were very rarely raised voices, and that's why I didn't cope very well in my first marriage, when my husband, my first husband, suddenly showed me that he had a rather violent temper because I didn't know how to handle it, because I had never experienced that before in my whole life. So I in that way, I wasn't prepared. But yeah, I will always be grateful to my parents, because with very little, they gave us all a very happy childhood.
 
</strong>Michael Hingson ** 36:05
Well, so you started writing at the age of 70. Do you wish that you had started writing earlier? Or did you think about that? I
 
<strong>Pat Backley ** 36:17
think about it. I don't really, because I think I had to live through everything I've lived through get to the point now of being able to write in the way I do. And also, yeah, no, I don't really. I mean, the only thing I think is, oh, I hope I don't die before I before I get everything written, I want to write. That's my only thing. But no, I I've learned, Michael, not to regret anything in life, because if you do, the only person it hurts is yourself. Yeah,
 
</strong>Michael Hingson ** 36:47
because you are who you are, because of your life
 
<strong>Pat Backley ** 36:51
exactly, and you would understand that better than most. I mean, you cope so well with with being blind, which is absolutely remarkable, because most of us, if we suddenly can't see and need to wear a stronger pair of glasses, we just go down, you know, go down into a depressive state. So you're a wonderful beacon of hope. I think for an awful lot of people, of course,
 
</strong>Michael Hingson ** 37:15
the issue, and using that as an example, the issue is that you don't know anything about being blind or blindness, and people generally don't, and they make a lot of assumptions that are not necessarily true, but it is again, the lives that they live, and the reality is there's nothing wrong with being blind. We live in a world where most people are light dependent, that is, they can see. But the reality is, of course, in the perspective I try to oftentimes nowadays, to convey to people, is light dependence is just as much a disability as being light independent or blind, because as soon as the lights go out, you lose power, and if you don't have an immediate light source. You're in a world of hurt. And we really should think of disability as a characteristic that everyone has, except it manifests itself differently for different people. But unfortunately, people aren't ready to do that. And the reasons for bringing up the concept in that way is that I think that because disability is really a characteristic everyone has, it is also a way to help level the playing field. And that's something that is so hard to get people to do, because they really think, well, you're blind, you're not as good as I
 
<strong>Pat Backley ** 38:37
Oh, wow. Very profound. I love talking to you. Michael, this is fascinating stuff. Fascinating. I had, I had a little niece. Sadly, she died when she was 14. She had a dreadful genetic disease called battens, but she went blind for the last couple of years. It broke my heart. It broke my heart, but she seemed to just deal with it somehow. You know, it's, I guess we all get the strengths we need at the times we need them. Do you think
 
</strong>Michael Hingson ** 39:04
I think, I think that's true, or we can if, long as we accept it. But the reality is that, of course, she lost her her eyesight, but if she developed an attitude that I have other things that are available to me, so I'm going to be fine, then she would be fine. Yes,
 
<strong>Pat Backley ** 39:23
yeah, yeah. I mean, sadly, she lost all her faculties. She couldn't talk. She so everything went but, but it was when her eyes went and she was still able to understand, that was the hardest thing. So I remember years ago when I worked in Barclays Bank, when I was quite in my 20s, and we were, I worked in a big branch at the time, and we had a blind telephonist, because in those days, back in the 60s, I think it was kind of what they did. It was when there were all those great big telephonic boards, you know, press all the buttons. And we had a guy called Peter, and he had. His dog was called penny, and our branch was on the corner of this huge, wide road in a place called Kingston, just outside London. And to cross the road, there were like six lanes of traffic, and it was really, really dangerous. And we would come out of work in the afternoon, and we'd all be standing there hesitant to cross the road, and Peter would suddenly just march across the road with Penny, and we'd all be standing there in awe. And one day I crossed with I've got brave, and I crossed over with him, and we got to the other side, and I said, Peter, how can you do that? He said, Oh, well. He said, It's always useful being blind, because traffic feels sorry for you, so they all kind of slow down anyway. He said, But, but. He said, But Penny leads me. He said, she just, she just, she just knows it's fine, so she just the dog just, just takes me over. I was fascinated, but he had just recently married about two years earlier he'd been, he'd been fully sighted till he was 11, and then he and some friends were messing about on the railway lines, and he fell over and bashed his head, and he went blind. So he had been sighted and but now he he was married, he had a little baby, and I said, Oh, Peter, can you actually see your baby, or do you just kind of have to feel the outline? He said, Oh no. He said, I got a tiny, tiny bit of vision. He said, so I can see the shape of the baby. And I just always remember thinking you're so brave. That was, that was what I thought. I just felt he was so brave. Well, just remember
 
</strong>Michael Hingson ** 41:27
the dictionary, you know? Well, just remember the dictionary defines to see is to perceive. It doesn't necessarily need to be with the eyes and and there's so many other senses that give us this a lot of information as well. For me, I don't want my dog to decide when we cross the street in general, unless the dog refuses to go because there's a hybrid car or something coming that I don't hear. But it's my job to know when to go and and I know how to do that, and so I can listen for the traffic flow and and, and go accordingly. And at the same time, if I then tell the dog to go forward and the dog won't go my immediate assumption is there's a reason for that, and and, and usually there is because the dog and I have developed that kind of a relationship where the dog knows it's my job to tell the dog where to go, and it's the dog's job to make sure that we get there safely. It's a very close knit team. It's as close knit of a team as you can imagine, and it's what it's really all about. So the dog and I each do our jobs, and when we do them correctly together, what a wonderful world. It becomes
 
<strong>Pat Backley ** 42:47
fabulous. And it obviously works because you're still standing, you're still here,
 
</strong>Michael Hingson ** 42:54
and my and my dog is over here, breathing very deeply, asleep. Oh, so you you stick with historical fiction. Have you ever thought of writing other kinds of books, like adventures or novels or that are not historic in nature, fantasy or any of those? I
 
<strong>Pat Backley ** 43:17
don't think I've got the right brain set to do fantasy or horror or crime. I, I I'm writing historical because I've discovered a great love for it, but I've also, I also have a great love for travel. So I wrote a little travel book, and I've just done a big trip, so I'm going to write another travel book, because that's another great love I wrote. I wrote my memoirs, which was very satisfying, you know, to write my own story down so it's there forever, if you like. And I also wrote a little book called The abandoned wives handbook, which I didn't want to write. I just kept putting it off. And then one day, I woke up at three in the morning and this voice saying to me, Pat, you have to write this book to help other people. So I just wrote this. I cried all the time. Writing it, as you've probably deduced, I'm a great crier. I think crying is is the best way of getting stress out of your system, out of my system. So I wrote this book. It's just a tiny little book that you can pop into a handbag called the abandoned wives handbook. And I've just made it like a little dictionary. I call it a dictionary of distress, and it's just to I'll just just briefly read you the backseat and understand the pain of abandonment is huge. The partner you loved and cherished for so many years has decided you are no longer required past your sell by date of no use to them anymore, so tossed out like a piece of garbage, abandoned with barely a backward glance, in an attempt to keep this a gentle, light hearted read, each chapter is divided into letters of the alphabet, rather like a dictionary of distress, something you can dip into at any time. I am not an expert, merely someone who has survived one of life's great traumas and has come through. Is a stronger, more resilient person, so I didn't want to write it. I hated doing it. I've, I published it, and it's, ironically, one of my best selling books people buy
 
</strong>Michael Hingson ** 45:13
all the time. Do you publish your own books, or do you have a publisher? I
 
<strong>Pat Backley ** 45:17
have, I have done till this point, Michael, but simply because I'm feeling I'm too old to hang around waiting to get noticed. But I have just written, I have just finished another book, which I I just feel might be slightly more commercial, so I may try seeing if I can get an agent for that. But I will probably only try one or two, and then if they say no, I'll just give up and self publish. The only thing against self publishing for me now is that it because I want to do it properly. You know, I pay an editor, I pay a cover designer, I pay a formatter. It becomes quite expensive to pay people. So that's my that's my only downside. But I do like to be totally in control. You know, I can choose my own covers. I can choose when it's published. I can choose what the content is. And if you go with a traditional publisher, you often lose the ability to have the same control
 
</strong>Michael Hingson ** 46:11
well, or you you negotiate, but, but, yeah, I understand what you're saying. I also have to say I understand fully this whole concept of abandonment. When my seventh guide dog Africa retired, and she retired because she wasn't seeing well and she was slowing down, so I knew it was time to get a new guide dog. So it was February 9 of 2018, and we lived here, and her puppy raiser, the people who raised her, they call them, I think, in New Zealand, puppy walkers, but they live about 140 miles south, or about 120 miles in a town called Carlsbad. And they came and I, and I said that they could have Africa, and the only reason I gave her up was because we already had my wife's service dog and a cat, and I was going to get another dog, and Karen wasn't really going to be able to handle taking care of two dogs and a cat when I traveled to speak, so we agreed that Africa could go live with the bill And Peggy, and they came and picked her up, and she walked out the door without a backward glance. I was abandoned.
 
47:26
Oh, that's awful,
 
<strong>Michael Hingson ** 47:28
yeah. Well, we actually, we went. We went down and visited her several times. She was just excited. No, she's, she was a great dog. And, yes, yeah, you know. And they got to have her for two years before she passed. But she was, she was a good dog and and she had a good life. And I can't complain a bit, but it's fun to tease about how obviously we have abandoning issues here. Yes, yeah.
 
</strong>Pat Backley ** 47:53
And I think that's the secret in life, Michael, to always find something to be happy about and smile about, because life can be very tough, can't it? I mean, you know, it's, yeah, life is tough. And so I think if we don't find, try and seek a little joy, we might as well all give up, you know, yeah, yeah. And
 
<strong>Michael Hingson ** 48:14
there's no need to do that. I mean, God put us on this earth to live an adventure. And life is an adventure,
 
48:21
absolutely,
 
</strong>Michael Hingson ** 48:22
no matter what we do. Yes,
 
48:25
absolutely. Well, how do you
 
<strong>Michael Hingson ** 48:26
develop your characters? I mean, you're writing historical fiction, so you're you're using history and and periods of time as the the setting for your books, but you're creating your own characters primarily, I gather,
 
</strong>Pat Backley ** 48:39
yes, yes. To be honest, in my head, when I start writing, I almost have an exact picture of my characters. I know exactly what they look like. I mean, if I was to, if I was to suddenly get a film offer, I could easily say how these people should look, because I they're real for for example, a few months after I oh no, maybe a year or so after I published Daisy, I was talking to my daughter one day, and I just said, Oh, do you remember when Theo did whatever? And she looked me straight in the eye, and she said, Mum, I don't know your characters as well as you do. And I just, we both burst out laughing, because to me, they're real people. You know, I I can picture them. I know exactly what they look like. And I think even when I start a new book in my head, I already know what my characters look like. They may not as the plot goes on, behave in the way I want them to, but I know how I know who they are. I know how they how they look. Yeah, they're going
 
<strong>Michael Hingson ** 49:43
to write the book and they're going to tell you what you need to do. Yeah, totally. But you use, but you use, I assume, real places in your books. I always
 
</strong>Pat Backley ** 49:51
use real places, always Yeah, and always places I know, because I think you can write more authentically then, like in days. I wrote about Harlem and Alabama and New York and London, or not New York in that one, but London and because I know all those places, I've been there and you know, they're, they're familiar to me, yeah,
 
<strong>Michael Hingson ** 50:13
yeah. So you, you, you let them do what they do, and out comes the book.
 
</strong>Pat Backley ** 50:21
Absolutely, that's right, yes, yeah, have you
 
<strong>Michael Hingson ** 50:25
written any yet in New Zealand?
 
</strong>Pat Backley ** 50:29
You mean, based in New Zealand? The funny thing is, Michael, being an immigrant is and I have spoken to lots of other immigrants about this. In fact, I co authored a book in lockdown called the warrior women project, a sisterhood of immigrant women, which is based in the States. And all the other women are are living in the States, except me, and I caught up with them when I came over to the states. Couple of months ago, we had a reunion, met for the first time, which was wonderful, but we all said, once you are an immigrant, you never truly belong anywhere. You know, when I go, I always feel a little bit of an outsider here. I've been here 14 years now, and that's nobody's that's nothing anybody does. That's just my feeling deep inside. I go back to England, and I feel like an outsider. I used to live in Fiji when I was in my 20s, and then I had a house there. Until my divorce, I go back there, and I've got a lot of extended friend family there, I go back there, and I always feel like an a bit of an outsider. So I think that's the price you pay for wanting a life less ordinary. You know, you somehow become like a little bit of a floating person. And I don't to answer your question, I don't really feel qualified to write about New Zealand. Obviously, I talk about it in my travel book and I talk about different places, but to base the whole story here, I don't feel qualified. There are enough fabulous New Zealand authors who are doing that already, who've been born here, who understand the country, who, you know, who, yeah, they're
 
<strong>Michael Hingson ** 52:07
just at the same time you wrote Daisy, which took place in part in Alabama. How much time did you spend, you know? So it may be, it may be something in the future where a character will pop out and say, I want to be in New Zealand, but that's something to look at.
 
</strong>Pat Backley ** 52:23
Yes, I love it when somebody like you calls me out on my own, my own things, because you're absolutely right. I That's That was a silly argument to say. I don't know it enough. So thank you for that. You've made me rethink. That's good.
 
<strong>Michael Hingson ** 52:37
Well, so I gather that when you're writing, you think you have the plot planned out, or you you try to have the plot planned out, but it doesn't necessarily go the way you plan it. Does it?
 
</strong>Pat Backley ** 52:49
No, not at all. I mean, I know roughly what I want to say. I think what I'm definitely, definitely know what I want to do is get certain little messages across. And that doesn't matter what my characters do, because I can weave that in, like in Daisy. I wanted to get across that slavery was dreadful, and racism is dreadful, and the way black people were treated when they went to England in the 1950s was dreadful. So I managed to we, and that's and that's snobbishness and stuff is dreadful. So I managed to always weave those kind of themes into my books. And apparently, it has been said by reviewers that I do it so well that people it just makes people think about what that how they think how Yeah, so, so those main themes, if you like, I managed to weave into my stories, regardless of how badly my characters behave.
 
<strong>Michael Hingson ** 53:45
So when you're writing, are you pretty disciplined? Do you have certain times that you write, or do you just sit down and write till you're ready to stop for the day? Or what I
 
</strong>Pat Backley ** 53:56
am very non disciplined, undisciplined, whatever the term is supposed to be. I have great intentions. I think, right, I'm going to spend tomorrow writing. I'll be at my desk by eight o'clock, and I'll sit little five. And then at nine o'clock, I get up to go make a cup of coffee. And at 10 o'clock, 11 o'clock, 12 o'clock, I'm out weeding the garden, and then I might come back in and do a little bit, and then I go off and do something else. So I am dreadfully undisciplined, but I work really well to deadlines. Just before I went away on my big trip in September, I was part way through a book, probably a third way through writing a new book, and I woke up one day and I thought, right, I'm going to get that book finished before I go. I had three weeks left. In that three weeks, I had masses of appointments. I had to sort out my wardrobe, which, as a woman, is a huge problem, one that you've probably never had, but you know, you have to decide what goes with what and how many dresses you should take, and it's a huge issue for a lot of women. So I had a lot of jobs to do in that three. Weeks instead of which, I decided to set myself as self imposed time to get the book finished. Crazy. Just, I mean, why? Why? Why crazy?
 
<strong>Michael Hingson ** 55:09
And did you the day
 
</strong>Pat Backley ** 55:11
before? There you are. I was so proud of myself because I just that was it. I decided I and what I did to make myself accountable, I actually put a post on Facebook and Instagram saying, why, and all these little yellow post it notes, and I'd written on their pack suitcase, Do this, do this, do this. And so I just said to everyone that I'd given myself this self pointed deadline so I had made myself publicly accountable. If I hadn't done that, I probably wouldn't have finished it, but I find, for me, that's the best way of disciplining myself is to have a deadline with everything in life, really, yeah. But the
 
<strong>Michael Hingson ** 55:49
other part about it is, even when you're as you would put it, being undisciplined, your brain is still working on the book, and the characters are are mulling things over, so it does pop out. Oh, totally,
 
</strong>Pat Backley ** 56:00
totally. And I end up with lots of little scrappy notes all over the house, you know, where I've just grabbed a piece of paper and written down something. And then, of course, I have to gather them all together. And when I was in the States recently, I spent two months, and I've got scrap I was doing a lot of research, and I've got scrappy notes everywhere. So I've now got to try and pull those all together while my brain still remembers what they were meant to be, you know, like lady in red dress in New Orleans. Well, what does that really mean? So, right? I'm, I'm my own worst enemy in many ways, but,
 
<strong>Michael Hingson ** 56:37
but she thought, and so you went through it exactly, exactly, yeah, that's okay. Where did you travel in September?
 
</strong>Pat Backley ** 56:45
I went to Atlanta first to meet up with these warrior women, which was truly fabulous. Then I went to New Orleans, and my friend who lives in Alabama, picked me up, and we went to New Orleans, and then we drove back to Alabama. She lives in Huntsville. So I was there for a week and was doing lots of research, because Daisy is partly based right and then we then she drove me back to Nashville, and I flew to New York, where I was meeting some friends from New Zealand who lived there six months of the year. So I spent six days there and went to Harlem for more research and stuff like that, and then flew to Canada, to Toronto, where two friends, a lady I'd met when we had our daughters together, and her daughter, they now live in France. They flew from France, met me in Toronto, we hired the biggest SUV I've ever seen in my life, and we drove across Canada for three weeks, which was such fun, such fun. And then I came home. So I've got millions of scrappy notes that I need to pull together to write a travel book and to use as inspiration for my novels.
 
<strong>Michael Hingson ** 58:01
So you so you're going to write another travel book? I
 
58:05
am going to write another travel book. Yeah, yeah.
 
</strong>Michael Hingson ** 58:09
And the the abandoned wives handbook, that's kind of a self help book. That's a self help book, yes, yeah. Just you think you'll write another one of
 
<strong>Pat Backley ** 58:17
those? No, no, I'm done with that one's enough of those, huh? Yeah, that's right. I'm not an expert, Michael and the I just, I just, but the funny thing is, when I do talks, I always talk about all my books. And a few weeks ago, I was talking at this very smart meeting of ex business people, both ladies and gentlemen, and they were all over 60. Um, so quite a conservative audience. And at the end, or towards the end, I just mentioned this abandoned Wise Book, I tend to skim over it. I don't really, I don't really talk about it too much unless the audience is particularly relevant. But I just said to them, oh, and this is my little book. And someone said, Oh, could you read us an excerpt from it? So I said, Okay, I'll just open the book at random. And I opened the book and the title, what you won't be able to see here, the title of that chapter was K for kill. And I thought, no, no, I don't want to read about kill front of this audience. So I just made a joke of it and and I'll just read it to you, because it will make you laugh, as I have said previously under Section indecisive. You may, in your darkest moments, think about hurting him. This is not really a great idea, as you would undoubtedly be caught and end up in prison. Yeah, you so, you know, I and then I went on a bit more, but, you know, it's some yeah and no, I'm done with that book. I've, I've done my bit for humanity with that. It seems to be helping a lot of people. So that's that's enough.
 
</strong>Michael Hingson ** 59:45
Yeah, I would never make a good criminal, because I know I'd be caught and and I don't know how to keep from getting caught, and frankly, don't care about trying to get worry about getting caught or not getting caught. It's easier just not to be a criminal. So it works out fine. So. Yes,
 
1:00:00
exactly. Yeah, me too. Me too. So much
 
<strong>Michael Hingson ** 1:00:02
easier. So much easier. Absolutely, absolutely yes. Well, if people want to reach out to you and maybe learn a little bit more about you or meet you, how do they do that? Okay,
 
</strong>Pat Backley ** 1:00:12
well, my website is just patch back league com, so it's very easy. Um, I'm Can you spell that please? Yes, yes, of course, P, A, T, B, A, C, K, L, E, <a href="http://y.com.com" rel="nofollow">y.com.com</a>, yeah, and I'm on all the channels, as you know, Facebook and Instagram and x and LinkedIn and stuff as Pat Backley author or pat Backley books. And my books are all available from Amazon, all the online retailers, Barnes and Noble stuff like that, as ebooks or paperbacks, or if someone desperately wanted a signed copy, I'm very happy to send them a signed copy, and you can get them from you can request them from libraries.
 
<strong>Michael Hingson ** 1:00:59
Have you? Have you thought about making any of them an audio format?
 
</strong>Pat Backley ** 1:01:05
I have someone's. A few people have suggested that this year, when I've been doing talks, they've come up to me afterwards, and yes, I think I'm going to, as long as it's not too costly, because at the moment, my budget is extremely limited, but I'm going to do them myself, because everyone feels that my books will be come come across better in my own voice so well,
 
<strong>Michael Hingson ** 1:01:25
and you read well. So I think that makes a lot of sense to consider.
 
</strong>Pat Backley ** 1:01:29
Thank you, Michael, that's very kind of you. Well, Pat,
 
<strong>Michael Hingson ** 1:01:33
this has been fun, and I've enjoyed it. I've learned a lot of things as well, and I'm and I'm glad that we've had this chance. We need to do it again. When are you going to start a podcast?
 
</strong>Pat Backley ** 1:01:47
Well, funny, you should say that I've decided I'm going to I'm going to just dip my toes in very gently. I'm going to start it in the new year, and I'm going to call it and this makes everyone who knows me laugh. I'm going to call it just 10 minutes with Pat Backley. And everyone has said, Oh, don't be ridiculous. Yeah,
 
<strong>Michael Hingson ** 1:02:05
I agree, 10
 
</strong>Pat Backley ** 1:02:06
minutes, but I thought it's a way of just gently edging in. And then if people enjoy listening to me, they might want to listen for longer after a while. But I thought initially, just 10 minutes, little snippets, if they like what they hear, they might come back.
 
<strong>Michael Hingson ** 1:02:21
They'll come back. Oh, I don't think there would be a problem. Well, if you, if you ever need a guest to come and spend at least 10 minutes, just let me know. I
 
</strong>Pat Backley ** 1:02:30
certainly shall. I have absolutely loved talking to you. Michael, thank you so much for inviting me as well. This is a very joyful morning. I've really loved it. Thank you. Well,
 
<strong>Michael Hingson ** 1:02:39
this has been fun, and I want to thank all of you for listening. I hope you've enjoyed it and reach out to Pat. I'm sure she would love to communicate with you, and maybe in some way, you'll end up in a book, which is always a nice, good thing to think about as well. I'd love to hear what you think about our podcast today. So please feel free to email me. Michael, h, i, m, I, C H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is at w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever You're listening. We would really appreciate it if you would give us a five star rating. And we we value that. We value your thoughts and input. Pat for you and all of you listening. If you know anyone who ought to be a guest who you think would have a story that we ought to hear and talk about, we'd love to hear from you. We'd love an introduction. We're always looking for people to come on unstoppable mindset, because our job is to talk with people, let them tell their stories, to show all of us that, in reality, we all are more unstoppable than we think we are, and that's the way it it really ought to be. So hope that you will consider doing that, and we hope that you'll listen to more episodes of unstoppable mindset going forward and Pat again, I want to thank you for being here. This has absolutely been fun and enjoyable. So thank you.
 
</strong>Pat Backley ** 1:04:13
Thank you so much, Michael. I have absolutely loved it, and I would love to come back on sometime. Thank
 
**Michael Hingson ** 1:04:22
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Author and Liver of Life with Pat Backley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2469fb14-170b-4ae2-b165-93e8e230518e.mp3?source=rss&amp;ext=asset.mp3" length="95702677" type="audio/mpeg" />
<itunes:episode>331</itunes:episode>
</item>
<item><title>Episode 330 – Unstoppable Body Memory Process Expert with Kathi Sohn</title>
<guid isPermaLink="false">https://pinecast.com/guid/130e2614-dd36-4dae-886c-6073cab864ad</guid>
<pubDate>Fri, 25 Apr 2025 10:00:43 -0000</pubDate>

<itunes:duration>01:06:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c5855a07-2b7b-452d-be51-47327b09906e/UM230-Kathi_Sohn-Coverart.jpeg.jpg" />
<description><![CDATA[<p>On this episode I have the pleasure to talk with Kathi Sohn who I met just two weeks ago at the latest Podapalooza event. Kathi, as it turns out, is quite knowledgeable and fascinating on many levels. Kathi grew up in Rhode Island. She describes herself as a shy child who had been adopted. While in her mother’s womb, her mother tried to conduct a self-abortion when Kathi was six months along. I tell you about this because that fact and others are quite relevant to Kathi’s story. Kathi will tell us that at some level we have memories that go back to even before we are born. Science supports this and it is one of the concepts that Kathi’s late husband utilized in creating what he calls the “body memory process”.
 
Kathi graduated from high school and went to college. As you will learn, over time Kathi secured several college degrees and even became a certified nurse. At some point she joined the army. That story is best told by her. Suffice it to say that Kathi says that joining the army on the advice of her adopted father was one of the best moves she could have made. From her four years in the military she learned commitment, responsibility and discipline.
 
After the army, Kathi went to work for the Department of Defense and at some point she met and married her husband David. Again, a story better told by Kathi.
 
For many years Kathi and David lived in Maryland. Eventually they moved to Alabama.
 
Kathi will tell us about the work David conducted to develop the “body memory process” which he used to help many overcome fears and life challenges. After David’s death in 2019 Kathi decided to retire from the Department of Defense after 36 years and then to continue the work David had begun regarding the body memory process which is the discovery and release of self-limiting beliefs (vows) we all create in early childhood. Today she is a coach and she is an accomplished author. Her book about the body memory process is entitled, “<em>You Made It Up, Now Stop Believing It</em>, which was released in 2023. It has reached twice bestseller status on Amazon Kindle.
 
Our conversation ranges far and wide about medicine, our limiting beliefs and how to deal with our limitations using the body memory process. I think you will like what Kathi has to say. She has some good nuggets of wisdom we all can use.
 
 
 
<strong>About the Guest:</strong>
 
In 2020, Kathi Sohn retired from her first career as a senior manager after 36 years with the Department of Defense. When Kathi lost her beloved husband David in 2019, she decided  to devote her life to sharing the powerful work he created – the Body Memory Process, which is the discovery and release of self-limiting beliefs (vows) we all create in early childhood.
 
Kathi wrote a book on the work, <em>You Made It Up, Now Stop Believing It</em>, which was released in 2023 and it has twice reached bestseller status on Amazon Kindle. This information-packed book not only gives the reader the entire childhood vow discovery and release processes, but also has practical exercises for increasing self-awareness and fascinating stories of real people who experienced personal transformation by using the Body Memory Process.
 
Kathi is also a speaker and coach, sharing as broadly as possible the importance of healing childhood wounds. She is dedicated to mitigating the cycle of inter-generational trauma.
 
<strong>Ways to connect Kathi:</strong>
 
WEBSITE: <a href="https://kathisohn.com" rel="nofollow">https://kathisohn.com</a>
FREE GIFT: <a href="https://bodymemoryprocess.com/free-gift/" rel="nofollow">https://bodymemoryprocess.com/free-gift/</a>
FREE PARENT GUIDE: <a href="https://coaching.kathisohn.com/freeparentguide" rel="nofollow">https://coaching.kathisohn.com/freeparentguide</a>
&quot;RESILIENT TEEN&quot;: <a href="https://coaching.kathisohn.com/resilientteen" rel="nofollow">https://coaching.kathisohn.com/resilientteen</a>
PURCHASE BOOK WITH FREE GIFTS: <a href="https://youmadeitupbook.com/bonuses" rel="nofollow">https://youmadeitupbook.com/bonuses</a>
FACEBOOK: <a href="https://www.facebook.com/bodymemoryprocess/" rel="nofollow">https://www.facebook.com/bodymemoryprocess/</a>
INSTAGRAM: <a href="https://www.instagram.com/kathi.sohn/" rel="nofollow">https://www.instagram.com/kathi.sohn/</a>
TWITTER: <a href="https://twitter.com/kat_sohn" rel="nofollow">https://twitter.com/kat_sohn</a>
LINKEDIN: <a href="https://www.linkedin.com/in/kathisohn/" rel="nofollow">https://www.linkedin.com/in/kathisohn/</a>
YOUTUBE: <a href="https://www.youtube.com/channel/UCC9R0noiiPPWf1QjzrEdafw" rel="nofollow">https://www.youtube.com/channel/UCC9R0noiiPPWf1QjzrEdafw</a>
          <a href="https://linktr.ee/MCAnime" rel="nofollow">https://linktr.ee/MCAnime</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi everyone. I am your host, Mike Hingson, and welcome once again to another episode of unstoppable mindset today. Once again, as we've done a few times already in the last few weeks, we have the opportunity and joy to interview, well, not interview, but talk with someone who I met at our recent patapalooza Number 12 event, and today we get to talk to Kathi Sohn Kathi was at podapalooza. Pat Kathi has a lot of things going for her, and she'll tell us all about all of that. She had a long career with the Department of Defense, and if we ask any questions about that, then probably we'll all have to disappear. So we won't, we won't go into too much detail, or we'll have to eliminate you somehow. But in 2020 she left the career that she had with DOD and started working to promote something that her late husband, who died in 2019 worked on the body am I saying it right? Kathy, body memory process, yes, and and she will tell us about that, so we'll get to all that. But for now, Kathi, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Kathi Sohn ** 02:37
Michael, it is great to be here. You are such a big inspiration to me. So thank you so much for having me on your show.
 
</strong>Michael Hingson ** 02:44
Well, thank you. I really am very glad that we get to do this. Do you have a podcast? No, I don't. Well see, did PodaPalooza convince you to start one?
 
<strong>Kathi Sohn ** 02:55
No, but there's always. I'm open to possibilities in the future. So
 
</strong>Michael Hingson ** 03:01
as as I tell people, potable is a pretty neat event. You go because you're a podcaster. You want to be a podcaster, or you want to be interviewed by podcasters, which covers basically a good part of the world. And so you're in the I want to talk to podcasters. And there we are, and we got to meet Kathi and chat with Kathi, and here we are. So it's a lot of fun. And so why don't we start, if you would, by you telling us a little bit about maybe the early Kathi growing up and all that sort of stuff, that's always fun to start at the beginning, as it were, yes,
 
<strong>Kathi Sohn ** 03:37
my goodness, so I, I grew up not in A a neighborhood where, you know, kids just played together and ride their bikes. I was, I was in a rather along a kind of a rural road in in Rhode Island, going down to the beach. If anyone has heard of watch Hill and westerly that area. So it was a beautiful, beautiful area. But because I didn't have a lot of, you know, again, I didn't have the neighborhood kids to play with, and I tended to be a little shy and to myself, I spent a lot of time after I was old enough and my mom let me just sort of exploring the woods nearby and learning, you know, just really kind of going within myself and thinking, and I would look at things in nature, and I would write this very deep poetry about it. So I think I was very fortunate, on the one hand on to have a very introspective life growing up. On the other hand, it didn't help me to work out, you know, some of that, that shyness, so that's something I needed to tackle a little bit later. As an adult, I had two older brothers, all three of us were adopted from very, very difficult beginnings. And again, it wasn't until I was an adult. And in fact, doing using the work that I'm going to talk about today, that I was able to understand some of the things that I was feeling and didn't understand growing up about myself, because some things were were shrouded in mystery, and I was able to get to the bottom of it, but basically, I had a very happy childhood. My adoptive parents were just so loving and wonderful and very, very fortunate to had a great education and parents who told me that I could do anything that I put my mind to.
 
</strong>Michael Hingson ** 05:38
It's great when parents do that, isn't it? Oh, yeah, I was very fortunate to have parents that took that position with me. When the doctor said, Send him up to a home, because no blind child could ever grow up to be anything, and all he'll do is be a drain on the family. And my parents said, No, I was very fortunate. So it's yeah, I I definitely sympathize and resonate with that, because it's so wonderful when parents are willing to really allow children to grow and explore. And obviously parents keep an eye on us, but still, when they allow us to do that, it's great. Yeah,
 
<strong>Kathi Sohn ** 06:13
I had heard you. I've heard you talk, because I have your your your book, live like a guide dog. And hearing about that story, and it reminds me, if anyone of your listeners are familiar with the Barry cowfield and his wife, who had an extremely autistic son, and the doctors were telling them, You need to institutionalize them that you can't you're not going to be able to deal with that. And they said, Are you kidding me? He's our son. If the best that we can do is just love him, then we're going to have him home. You know, he's our son. We're not going to put him anywhere. And then, of course, they they work with him, actually brought him out of autism through an amazing, amazing process. But yes, you're absolutely right. The parents are just, I know it seems almost cliche, but really, parents are instrumental, not just taking care of the physical needs, but those emotional needs, so, so critical and related to what we're going to talk about today.
 
</strong>Michael Hingson ** 07:20
Yeah, well, and it's, it's unfortunate when parents don't do that and they give into their fears and they don't let children explore, they don't let children grow. That's, that's so unfortunate when that happened. But I'm really glad that my parents and I'm glad your parents allowed you to to stretch and grow as well. That's a neat thing. So you and of course, being a reader of a variety of Stephen King books, when you talk about Rhode Island, although the Stephen King things were a little bit further north, but and the woods sort of makes me think of, oh my gosh, did you ever run into Pet Cemetery? But we won't worry about that.
 
08:03
Fortunately not,
 
<strong>Michael Hingson ** 08:06
yeah, yeah, that was a that was a scary book. Yeah, he's a pretty creative guy. But anyways, enjoy him. But anyway, so you went through school, you went to high school and and were a little bit shy. I kind of, again, I kind of empathize. I was in a neighborhood. It was not as rural, probably, as as what you grew up in. And kids did play, but I didn't really get a chance to do much playing with the kids, because I didn't do baseball and sports and all that. So I did a lot more reading. I hung around where the kids were, somewhat the other kids were, but my brother was the one that that really interacted with them. And I, I have to admit, that I didn't do as much of that, and was was probably a little bit shy or at least hesitant as a result, but I did make some friends. And in fact, when I was seven, there was a girl named Cindy who moved into our neighborhood, who had a bike, and she asked if I ever rode my bike, and I said I didn't have one. And she let me learn how to ride a bike on hers. And my parents saw that, and so then they got me a bike, and my brother had a bike, so we did a lot of bike riding after that, it was kind of fun.
 
</strong>Kathi Sohn ** 09:21
Yes, I love the part of the book where your dad took a call from the neighbor who was so nonplussed about the fact that, well, did he, did he fall off right? Did he? Did he run into anything? No, what's the problem? I got a good laugh out of that. Yeah, well, and
 
<strong>Michael Hingson ** 09:39
I know many blind people who, who, when they were kids, rode bikes. You know, it's not that magical. You have to learn how to do it. But so do side are kids. So it's, it's the same sort of thing. So what did you do after high school? Did you go to college?
 
</strong>Kathi Sohn ** 09:56
Yes, it's kind of a long. Story. Let's see if I can, if I can, sort of summarize, I had, I went into college in actually, was, in my mind, pre med, my I it was the major was zoology. Where did you go? University of Rhode Island. Okay, and I, I had been well when I was 12, I started piano lessons, and then I had private singing lessons when I was 14. So here I found myself on a college campus where there was a Fine Arts Center, and I had continued to, of course, develop in music. And a part of me kind of wanted to pursue becoming a sort of a music star, while the other part of me, of course, was more practical and guided by my parents about, okay, get yourself some, you know, a more dependable career. And so here I am on this college campus and spending more time in the fine arts center than than the library. So my college years were a little turbulent, as I was still trying to figure out really what I wanted to be. I went from pre med into nursing because, again, my grades weren't that great. And because of the distraction, and I even that, even that wasn't working, the problem essentially came with me. And instead of a fine arts building, it became, you know, playing, playing the piano in local bars was just kind of trying to find my way. And my dad told me one evening I was visiting, I was home with my parents, and I was very distraught. I don't know what I'm going to do. My grades aren't that great. And he said, I think I have an idea. I'll talk to you in the morning. Well, he worked for General Dynamics Electric Boat division. So he was involved working with the Navy building nuclear submarines. Did
 
<strong>Michael Hingson ** 12:10
he go to rotten Connecticut? Yes, yeah. And
 
</strong>Kathi Sohn ** 12:15
I actually ended up working there myself briefly. And he said, you know, the military may just be what you need. So, long story short, I ended up in the army and for, you know, for four years, and really did turn everything around. Then I started getting building that self confidence. I finished a undergraduate degree in political science. And then when I started working for the Defense Department, and there was I took advantage of the benefits of them helping me with paying for graduate degrees. I i got a graduate degree in conflict resolution and one from the Naval War College where I graduated top of my class in national security studies. Wow. So turned it all around. And yeah, so in the in, you'll love this too. A little loose end that I tied up. My dad encouraged me to do this the New York regions. It was called regents college, I think, yeah, University of the state of New York had a Regents college where you could challenge a nursing degree program. So with all the courses I had taken, and I just I went to a local hospital, I they helped me to practice stealth, adjusting changes and, you know, and all of that, giving IVs, and I passed the test. It was a weekend of clinical, one on one with a nurse evaluator failure. I could not, you know, had to be 100% and I passed. So I also have an Associates in nursing. Well,
 
<strong>Michael Hingson ** 13:57
I wanted to, you know, is this the time to say I wanted to be a doctor, but I didn't have any patients anyway. Go ahead, yes,
 
</strong>Kathi Sohn ** 14:06
gosh, I'm still interested in medicine, but I figure it all, it all comes in handy if I'm, you know, I have my kids at the doctor, and I can, I can talk with them at a level, you know, a little bit of a notch above just being a worried mom. What
 
<strong>Michael Hingson ** 14:20
do you think of a lot of the tendencies and the trends, and I've talked to a number of people on on a stop level mindset about it, a lot of the things that go on in Eastern medicine that Western medicine doesn't practice.
 
</strong>Kathi Sohn ** 14:34
Well, yeah. In fact, with the body memory process, my late husband factored that into what he developed as the body map, which I can can can discuss when the time comes, very, very important stuff that's just really being missed, although there are more and more doctors who are understanding the value. Yeah. That the body is an energy system and energy and information system, and they're starting to integrate that more.
 
<strong>Michael Hingson ** 15:08
And at least, my opinion, is they should. There is a lot more to it. It isn't all about drugs and surgery or shouldn't be. And so it is nice to see a lot of movement toward more, what, what many might call spiritual but there's, there's so much scientific evidence and anecdotal evidence that validates it, that it's, it's good, that more people are really starting to look at it. Yeah,
 
</strong>Kathi Sohn ** 15:37
absolutely. And this, if this might be an appropriate place to talk a little bit about some of the scientific underpinnings of the work that I'd like to discuss. There is science behind it, and you know that when there's research that's done in, say, the pharmaceutical area, it ends up the public will find out about it through, say, new new medications. With technology, you know, you went there's some breakthrough. You end up with something new for your phone. But some of the breakthroughs that were made in the 80s about the awareness of babies and children, especially babies in the womb, and also the mind body connection. You can you can see it referenced in some, you know, scientific papers, but it doesn't really often make it to to the public, and it is very relevant to the to the public. And that's what my late husband did, was he took this research and he turned it into a practical application to people's everyday lives. One of the most really stunning discoveries back in the 70s and 70s and 80s was made by someone named Dr Candice PERT. She wrote Molecules of Emotion, and they were trying to figure out why drugs work in the body. They figured it was sort of a lock and key that if, if you know so APO opiates worked in the body. They they figured that there was an opiate receptor somewhere. And during the course of this, they sort of accidentally discovered that during emotional events, the neurotransmitters from the brain travel to receptors all over the body, that they're actually located everywhere and in the organs, in the muscles. And Dr pert would make statements like deep trauma puts down deep roots in the body. You know, your body is your subconscious mind, so that is very, you know, very strong underpinning for the body memory process at that whole mind, body connection that we never really understood so well before
 
<strong>Michael Hingson ** 18:00
one of our earliest podcasts, it was actually number 18. I just looked it up. Was with a gentleman, Dr Gabe Roberts, and it was also from, I think a pot of Palooza was the first one I attended. And he is a psychologist, and he or he deals with psychological things, but one of the things that he talked a lot about, and talks a lot about, is people's traumas and their injuries and the things that bother them and and even the things that are good are all actually holograms that are in your memory. And he calls them holograms because you can get to a particular one, and hologram usually is really something that's just composed of a whole bunch of littler holograms. But what he does to help people is to work with them to find that hologram that they thought they got rid of, that they didn't really get rid of, because everything is always in your memory, and if you don't really deal with it, then it's going to sit there and continue to to affect you. But what he does is he works to help people find those memory things that really need to be corrected, and then helps them to correct it was fascinating interview. As I said, it's number 18 and unstoppable mindset. So my point it'd be, I think you might find it fun, and I think other people might find it fun to
 
</strong>Kathi Sohn ** 19:30
listen to. Yeah, definitely that. That sounds incredibly interesting. He's
 
<strong>Michael Hingson ** 19:35
in Kansas. I'm not sure if it's Kansas City, but he's in the Kansas area somewhere, as I recall, well, so you did all that, and then you, you were working at the Department of Defense. Were you a civilian and working essentially as a contractor, or working,
 
</strong>Kathi Sohn ** 19:52
yes, as a civilian? I It was sort of a natural, you know, from being in the military. Then I was. Able to find an assignment as a civilian when I got I only did four years in the Army. I never intended it really to be a lifetime career, but it was enough time again for me to turn things around. Well,
 
<strong>Michael Hingson ** 20:14
that's not the issue, isn't it? Yes,
 
20:17
yes, absolutely.
 
</strong>Michael Hingson ** 20:19
So I mean, that's, that's and your father. So your father was right, and obviously he cared a lot about you Yes,
 
<strong>Kathi Sohn ** 20:27
and helped me with that. I Yes, I, my father did me such a great service by pointing me in that direction. I mean, my, my, you know, incredible career that I could not have imagined myself in if he hadn't pointed me in that direction, so I don't know what I would be doing. Hopefully it's still not floundering in college somewhere.
 
</strong>Michael Hingson ** 20:49
Yeah, so is there a truth to the old Jerry Lewis song, the baby gets a gravy and the army gets the beans. But anyway, it's a cute song. I listen to it every so often on my little Amazon Echo device. It's cute, yeah. But so, so when did you meet your husband through all this?
 
<strong>Kathi Sohn ** 21:11
Yeah, so it was 1994 and so I was pretty much square in the middle of my my career, my civilian career. And it was a there was a friend of mine that was sort of a mutual friend. She she knew him as well. I was living in Maryland, and David was living in Alabama, actually, where I live now. And she kept saying, You got to meet this guy. And kept saying to him, You got to meet this girl. It was one of those sort of matchmaker deals. And and she was right, even though the the both David and I weren't really looking for someone. So when she actually dragged him to my doorstep on Fourth of July, 1994 you know, there were some sparks, I think that we acknowledged that, but it took some time. I mean, we dated for almost three years before we were married, and then we were we were married for about 25 years, wow, before I last, before I lost David, and it was, you know, really wonderful. And, like all marriages, you know, some some, some ups and downs, but the overall theme was that we supported each other, you know, he was, you know, really incredible. I spent I would go to, I would go to war zones every now and then he would tell people, yeah, and then she came home with a flack vest and said, you know, by the way, this is where I'm going to be going. You know, when, when I came to him, and I guess it was 20 so 2017 I'm trying to what exactly, before that was 2015 the kids were still pretty young, but it was, it was really important for me to do a job, actually, in Afghanistan that was going to take me away from home for six months there. And he said, You know what, if it's if it's important to you, it's important to me, and we'll make it work. And he came from a military family, so we really understood that type of, yeah, he understood mission and commitment, right? And yeah. So he was probably never,
 
</strong>Michael Hingson ** 23:38
I never, needless to say, got to serve in the military because they they don't. When the draft was around, they wouldn't draft blind people, and later on, they wouldn't allow blind people to enlist, although, during the time of Afghanistan and Iraq, there were a few people who lost eyesight while in the military, and a couple of a few of them were allowed to to continue. But they never let me do that, and I, and I, and I understand the the prejudice, if you will, but it, it doesn't really stand that everyone has to be able to go into combat directly, and they could have found other jobs, but that's okay, and I certainly don't hold it against the military in any way, but I do appreciate the responsibility, and I've learned enough about military life from talking to a number of people and and my father was in World War Two, so starting with him, but others learning a lot about military. I appreciate what you're saying about it taught you a lot about responsibility. It taught you about commitment and so on. The closest I come to that is when I worked at Guide Dogs for the Blind any number of the puppy raiser families, those are the families that have agreed to take a guide dog puppy when they're about nine weeks old and they'll raise the dog, teach them basic obedience, teach them how to behave. In public and so on. And one of the things that children say, young kids who want to be puppy raisers and who take on the responsibility, is they learn so much about responsibility from doing that, because when they take on the job, it means they have to do the job, because the dog has to get used to somebody doing it, and they do such a wonderful job of raising these dogs who come back and they, a lot of them, become successful guide dogs. Not every dog does, because not every dog is really cut out to be a guide dog, but it's, it's not military, but it is still teaching responsibility and commitment. And the young kids who do it and really catch on are great. Yeah,
 
<strong>Kathi Sohn ** 25:42
yeah. So yeah, I can see the corollary there,
 
</strong>Michael Hingson ** 25:45
yeah, oh yeah. There's definitely some. It's pretty cool. Well, so I'm sorry, of course, you you lost your husband. I lost my wife Three years later, as you know, in 2022 but tell me so he was for a lot of the time when you were married. Was he in the military, or did he do other things? No,
 
<strong>Kathi Sohn ** 26:06
he was not in the military. They would not let him in the military because when he was 14, he was he had a near death experience. He had double staff pneumonia, and he was pronounced dead for a period of time, no respirations, no heart rate for a significant period of time. And then his dad noticed Bill something on the monitor, and there he was back again, and it's one of the reasons why he had ended up actually pulling this work together. So he he wanted to be in he was actually in ROTC, and I think it's interesting that he got through all of that, and then they decided that they didn't want to medically clear him to go into the military. But the men in his family always became military officers. His his dad was a general in the Air Force, and the closest that he got was helping with medevac, like Tanzania. And I remember him telling me the some stories about that he was working as an EMT, and he managed to do some connections to be able to do this work, just to be somewhat a part of, you know, the Vietnam War, but he really wanted to to be a military officer, and they just wouldn't allow him. But I think that maybe God wouldn't allow him because he had a different mission. I'm pretty convinced of that. So,
 
</strong>Michael Hingson ** 27:36
so he became a doctor.
 
<strong>Kathi Sohn ** 27:40
No, he, he had a couple of very advanced degrees, and, let me had a couple of doctorates, but he did not choose to not a medical doctor, to be a medical doctor, right, and do any type of mainstream work, because what he, what he brought in, was really kind of cutting edge, and you wanted to have the freedom, to be able to to put the work together without somebody telling them that, you know, is got it for regulations. He couldn't do that.
 
</strong>Michael Hingson ** 28:11
Well, let's get to it. I know you've alluded to it, and we've kind of circled around it. So tell us about the body memory process, and tell us what he did and all that you want to tell us about that Sure.
 
<strong>Kathi Sohn ** 28:24
So I talked a little earlier about the some of the the I talked about Dr Candice Kurt and the what she talked about with the by the mind body connection, what she learned and right about that time was also some research by Dr David Chamberlain about the consciousness of babies. Just, you know, they didn't even realize, I mean, the birthing practices were actually rather traumatic, really, just regular birthing practices in terms of the baby coming from that warm environment into a rather cool temperatures and very bright lights. So Dr Chamberlain did a lot of work. He wrote books like babies, remember birth and the mind of your unborn baby. And really brought a lot to bear about about how influential that period of time in our life can be. So then to take a couple steps backwards. First, we talked about David having that near death experience, and as he was growing up, the doctors kept telling him that he was never truly going to be well, and he kind of railed against that, and he was like, Well, you know, it really brought him to wonder, okay, what truly is wellness? So back in, back in that day, nobody was really talking about it. I think that if you look online these days, you see a lot of different theories about wellness and. You know, is across a spectrum, right of not just mind, body and spirit, but so many other things, including environmental factors. But he, in his quest for wellness, he did study the Far Eastern medicine medical practices, and he he studied Dr Chamberlain's work and about the such as Dr perks work, about the mind body connection. And so he pulled together what he called the body memory process, based upon the fact that what we believe, like the power of belief and the mind body connection and the awareness of babies and children that we had never really realized before about how they actually can create their reality. I mean, they they, but Dr Bruce Lipton calls if you're familiar with biology and belief, he talks about putting these programs in the place that we you know, we're born with sort of the operating system, but we need the programs. And so what we observe and what we experienced before we're seven years old, largely, we put together the core belief system. And so that's the body memory process is about, you know, basically how this all comes about. That's sort of like the this, the sort of the in the information part, there's a discovery part, which is, you know, what are your childhood vows? David called them vows, because, just like wedding bows, they're about what we promise ourselves, about how we're going to be in life, based upon these decisions we make when we're very, very young and and then so between, you know that that mind, body, spirit, side of things, he pulled together this process where, after you have discovered what your vows are, then there is a release process, how to be able to let that go. And these, these beliefs are in, these Vows are actually in our cell memory, kind of like that hologram that you were talking about before, and David created a process for people to be able to then, sort of like, if it's a vow, then to disavow it, to be able to empty the cell memory. Because he said, If you, if the cup is full, right, you can't put anything new in, you know? You can try with affirmations, you can try, through willpower, to change a habit, but if you, but if you have these, these, this energetic you know aspect to yourself, these vows that are actually in your subconscious and are there, then it needs to be dealt with. That energy needs to be released in order to be able to truly create what you want in the present moment as an adult.
 
</strong>Michael Hingson ** 33:11
Hence the title of your book. You made it up now stop believing it. Yes, yeah. I figured I love the title. That's a great title. So, so what exactly is the body memory process then?
 
<strong>Kathi Sohn ** 33:27
So it's the book goes into live details about it, you know, there, there is a discovery aspect to it, you know, and there's that's that involves both subjective and objective data, if you will. It's, you know, what, what am I feeling in my body? Where do I carry tension? Maybe, if I have the same thing, you know, sort of happening over and over again, like I I always, maybe, maybe it's the right side of my body where I'm always, maybe I'm stubbing my right toe or, you know, maybe I've, whenever I have a I fall down, you know, it's always like, I land on the right side, and I create problems there, and maybe I have a really tight right hip. You know, it's like, what, what's going on in your in your body? It's about what's going on in your life. I mean, how are, how are things overall, with your health, with your finances, with your relationships, with your career. And then there's, you know what? What was going on start in your very early life, starting with when you were in the womb, like, what was going on with mom, you know what? And that's sort of like an investigative process that clients get to do, you know, if mom is still around then, that she's really probably the best source of information there, but there could be other family members who are who are aware, and sometimes you don't. Get a lot, or maybe you don't even get any information from that period of time, and you need to just do a lot of this work through, through, you know, through intuition and and being being able to take a look at sample beliefs, which I have a collection of over 900 that David had gathered over the years of working with his clients, and to be able to take a look and see what resonates. You know, clients find that very valuable. To be able to say, oh, yeah, yep, that's absolutely me, you know, right there, because sometimes it's difficult to access it, because it's in the subconscious. I I have a video that I've created to help walk people through that discovery process. And since losing David, I've done whatever I can to sort of replicate what he was able to do quite intuitively. He would, he would be with someone for about three, three and a half hours, and he could just laser being right to do what was going on based upon how they were talking about what was going in their life, on in their life now and then, talking about what their childhood was like, Mom, Dad, how the relationship was. He would listen to how they would talk. He called it listening them, not listening to because when you're listening to someone, sometimes you're already thinking about what you want to say next to contribute to the conversation, which is fine, but when you're when you're listening someone. You're giving them that full space. You pull in all your energy, and you give them the full attention so that you can catch them saying pretty much their script. He said, you could, you know, you could hear even their birth script like they would, their belief system would just sort of come out. And the things that they would say, like, well, I know nobody ever really believes me, right? So as an example, and sometimes we might say that sort of in just in talking, it's sort of an assumption there that people just let that go, unless there's someone who's really engaged and says, Hey, wait a minute, let's talk about that a little bit like, what's the evidence that you have that nobody ever believes you and and sometimes people need to be able to take some of these assumptions that they that they just find they live their life by, and actually challenge them and say, you know, where does that come from? And try to get back to, you know, when, when that first occurred, because then thereafter, a lot of times it's just a self fulfilling prophecy, and every and he just keeps reinforcing itself.
 
</strong>Michael Hingson ** 37:48
Well, yeah, and we, we sell ourselves short in so many ways. And one of the things that you talked a little bit about is is childhood and so many people think, well, you're when you're when you grow up, your childhood is left behind. And I gather that you're saying, No, that's not true, because even from the womb, there's memory. How. How do we know that?
 
<strong>Kathi Sohn ** 38:16
Really, I think it's if you don't just sort of deal with whatever was going on back then, then it is going to sort of reach up and bite you at some point. I mean, everybody has something, even the people who say they have the have had the most perfect childhood. Because it's not about when I talk about childhood trauma in the book, and I talk about trauma, it's not about abuse and neglect. I mean, unfortunately that happens to many, but it's about how we actually sort of traumatize ourselves, because we're not yet logical. So before we're seven, we're not we're not even logical, and we're largely, you know, in our emotional brain, and we're the center of our own universe. We're very egocentrical During those years, and so we tend to jump to the conclusion that it's about right, it's about me, something happened, or mom and dad are fighting. It's about me, right? Or anything that goes wrong, it's either about something I did or something I didn't do. That was really big for me, like it's one of the other damned if I do, damned if I don't. So yeah, I would, I would be willing to make a rather bold statement that says everyone has something that they could look at from their early life, and that, because it's having some type of an impact on your adult life.
 
</strong>Michael Hingson ** 39:45
Has anyone ever used hypnosis to help somebody actually go back and and either at least learn about maybe that early childhood or even pre birth kind of thing
 
<strong>Kathi Sohn ** 39:59
I'm. Sure. I mean, so, you know, David created his work, and he called it the body memory process. It's not the only game in town, right there. There are other people who are are doing other things that are similar. I think Hypno, hypnosis, hypnotherapy, can get you there as well. I think that there's also something called rebirthing that was something that was going on, I think, that came out of the of the 80s as well, which was about, very specifically, getting you back to when you were born, right? What was going on during that time? So I think that you know anything that that that works for for you, to get you, you know, back into that time period is good. I think what makes David's work so especially powerful is that he has a very balanced sort of mind, body, spirit approach. And that is not just about, well, here's the bad news. It's about, you know, here's the good news too, because here's a way to be able to let that go and and to be able to move on. You know, I when we talk about, when I talk about this topic of going back to your childhood, I always think of that scene from The Lion King, where the monkey, you know, Rafiki, sort of bops The Lion, the young lion, Simba on the head right with the stick that says, It doesn't matter. It's all in the past. And that's true to on the one hand, because we need not dwell on the past, we need to be able to get the goodness from it, learn from it. That's the point, and then be able to let it go. And I think that's what the body memory process does, is it takes us back to be able to do that, that self examination, and then gives us a way to then be able to move on and not dwell on it, because it's not who we are. It's not it doesn't define us, even though, if we're not aware of it, we inadvertently let it define us. Yeah,
 
</strong>Michael Hingson ** 42:10
and that's the issue. It's like I always say, and many people say, in the National Federation of blind, blindness doesn't define us. It is part of who we are, but it doesn't define us. But when we allow something specific to define us without understanding the importance of it, that's a problem, but that is something that we have control over if we choose to do it.
 
<strong>Kathi Sohn ** 42:32
Yes, yes, absolutely. So how did David
 
</strong>Michael Hingson ** 42:36
come to actually create the whole concept of the body memory process.
 
<strong>Kathi Sohn ** 42:42
Well, you know, again, I think it was his personal quest for wellness that got him, you know, into doing the the investigative work that he did. He actually had other other work that he was doing for a while. He did a home restoration, you know. And he was a builder, a home builder, at one point, but this work just really kept calling him. And it was, I think, the early 80s. It was somewhere around 1984 I think that he started actually working with clients where he had pulled together all of this information and created the the discovery and then the release process for poor beliefs. But he there was someone who actually paid for him to go through a lot of the trainings that were going on in the 80s, like life, spring was one of them, and there's a few others where I think there was this human potential movement. Back during that time, people were starting to turn inward. And then, of course, at the same time all of this research was was coming out, like Dr Chamberlain and Dr PERT. So I think that David was is sort of like in the middle of a perfect storm to be able to create this because he had his own personal motivation. He had access to the all of the state of the art research that was going on around him during that time period, and he was also very intelligent and very intuitive. So he said that when he came back from his near death experience, he he knew that there, there was a reason that he came back. So I think he always had a sense of mission that he wanted to make a contribution to the world. And then it just over time, it just became clearer and clearer what that was. Yeah.
 
</strong>Michael Hingson ** 44:51
So have you had any direct experience with the body memory process? I.
 
<strong>Kathi Sohn ** 44:59
Yes, I absolutely have. I used to tell David that I was his poster child because of, because I had a lot of stuff that I was dealing with. I I had a birth mom, and then I had an adoptive mom, and I had, you know, my own, my own baggage that came from, from both. So I had, you know, many layers to, you know, to work through. But I guess, you know, there's always got to be something. You know, David said that he would work with the greedy, the needy and the greedy. He said the needy were the were people who ended up in some sort of crisis, because this, if you call it, your life script, which was another word for this collection of vows that we create during early life, that your your life script can either keep you in your comfort zone or it will keep you in crisis. There's really, there's, there's really two, but two, those two avenues, when you have this unexplored stuff that's that's going on, right? And then the greedy are the people who would like pretty good and they just want more, and he's so and it's all valid. It's all good, right? The different avenues that lead us to the work. For me, it really was a personal crisis that had been simmering for me through all of my life, starting when I was very, very young. I mentioned earlier that I was kind of shy, but it was really, really difficult for me just to just through school when you know I knew the answers to things. I wanted to be able to to talk in front of the class, but it was so scary for me just to be the center of attention. It was just, I just think of, there's some of the stories are kind of funny in my mind about what happened, even to the point where once I got in front of the class and I was laughing at my own science fiction story that I had written, and then everybody else started laughing. And that was actually a pretty positive experience, but most of them were rather negative, but it didn't really come to a head for me until I was a manager. I worked my up, my way up in at the Defense Department, and I was in in charge of an office. I I needed to be able to speak to my personnel. I had staff meetings, and I had greater and greater responsibilities. I needed to lead conferences and things like that. And I became face to face with my own fears of just being in front of a great as bigger and bigger rooms of people. And I know that, you know, this is a common thing for for for people, common fear with public speaking. But for me, it was, it's just, I can't even explain on the inside how difficult it was. I managed to pull it off a lot of times, and people would compliment me, and they didn't, you know, like you didn't look nervous. But I realized that I had to deal with it, or it was going to make me ill because of internally, the turmoil I was going through. And so I did use the work and ended up discovering, I told you that my parents adopted kids from very difficult beginnings, as it as I discovered, again, that's another story, but a little bit later in life, I had been, you know, basically At six months I had been born, though, from from an attack from my birth mom, so she tried to to do a home abortion when I was six, only six months along, and so that was rather traumatic, you know? I ended up born. I was an orphan, and I didn't have, you know, I wasn't received into the world by a loving mom. And then I think what was piled on top of that was the fact that I was in an incubator, and I was peered at by the medical staff, probably many of whom didn't think I was going to make it. So, you know, when you again, based upon the work that Dr Chamberlain did, and the idea of the connectedness, and that everything is about energy, and that there is communication that's going on, but it's at a sort of at a vibrational level, and that the infant is actually able to pick up on that, it's not, it's not about language, right? It's not about their mental development. It's something else that, you know, it just, it puts it's it puts these foundations within us into into place, until again, we're able to get back into that energy and be able. To deal with it. So for me, it was about that judgment. Whenever I got myself, got in front of a room, you know, I was that little baby in an incubator, and people that were, you know, like, I don't think she's going to make it. And so that was sort of a, if you picture, if you, if you kind of take that and overlay that on, you know, speaking in front of a room, what is not being able to make it or, you know, or dying, you know, it's like, Well, I kind of screw up, right? I forget what I was going to say. Or, but, and again, it's not, it's not, it's not rational. I couldn't say that it was I knew very specifically of what the turmoil was about. It was just about this intense energy that I could not define. But it was there for me. It was like I was right back in that incubator being evaluated and fighting for my life.
 
</strong>Michael Hingson ** 51:01
So what did you do?
 
<strong>Kathi Sohn ** 51:04
Well, I did the body memory process. Well, first I had my my my David and I sat down, and we really explored it, and I was able to put words to it. So for me, it was they watched me to see when I'm going to die and when I was able to do the body memory process, and again, it's all outlined in the book, but you know, the specific process around that I was able to, over time, increasingly, be able to feel comfortable in front of a room. And now I do public speaking, I'm able to be on camera and take David's work, you know, really to the world, and be the face of the work. If he had said that I was going to be doing this back in those years, I would have said, You've got to be kidding me. There's no way that I could, that I could do that through most of the years. When I had David, I was so thankful that he was the one who stood in front of the room right he was the one in front of the camera, and I was very happy to support him from behind the scenes. But I think that when I made the decision to carry on his work, and I think that's when I did the final steps of the process of being able to release all of that and say, Okay, again, that's in the past. Right to to be able to have to let that go, realize it for what it was. But it's not about who I am now. But
 
</strong>Michael Hingson ** 52:35
the issue is that you recognize it, you you learn from it, which is why it's important that you acknowledge it, yes. And you know, in live like a guide dog. We talk, as you know, about self analysis, introspection and so on. And I wish more people would do it. And I wish people would do it more often. I'm a fan of saying that people should do it every day. You should look at what at the end of the day. Look at what happened today, what worked, what didn't work, and even the stuff that worked, could I do it better, or the stuff that maybe didn't work? It's not a failure, it's a learning experience, and you should use it and treat it as that, which is why I also tell people never use the term. I'm my own worst critic. I've learned that I'm my own best teacher, which is a whole lot more positive anyway.
 
<strong>Kathi Sohn ** 53:25
Yes, absolutely. The other thing, Michael and Anna, and this is from, I think, in an interview that you were in when they were talking about what you were going through on 911 and you know you as the you were thinking to saying to God, gee, we got through one tower, and now there's another one coming down and and what are we facing? And that you you your own guidance you heard about. Just don't try to just what you can control. Can worry about what you can Right, right? And I think that's what this work is about, is that if we go through life and we're not we don't know that all of this is operating below the surface. It's so easy to blame events and people and circumstances and conditions for everything, but if we're willing to take personal responsibility, and go back to those early years, then we are doing something about what we can do, and then when we go forward in our adult life, we can handle those crises, and we can be much more in control of ourselves. And that's where we're we're truly in a place of power, because we can't control all those events and conditions, but we can be, you know, I just think again, that's why you're so inspirational. Like, okay, you know, you couldn't do anything about what was going on around you in in New York, but you were able to be. Com and trust your dog and to trust God, and that's the way we want to be in life.
 
</strong>Michael Hingson ** 55:06
Well, and that went both ways. The dog trusted me as well, and it and it really is a two way trust situation. You know, I read articles even as late as 30 years after I was born, about people who became blind from the same thing that I did, retroenter fibroplasia, now called retinopathy or prematurity, and I'll never understand why they changed the name doesn't change anything. But anyway, people sued their doctors, even 30 years later, and won lawsuits because medical science had started to learn. At least a couple of doctors had discovered. One specifically discovered that giving a child in an incubator, a premature baby, a pure oxygen environment, 24 hours a day, could be a problem for retinal development, and even if you gave them a little bit of regular error, the incidence of blindness went to zero, but it wasn't accepted by medical science, and so people sued, and they won, and I and I asked my dad one day, what do you think? Should we go back and sue the doctors? And he said, and what would it accomplish? Yeah, and he was absolutely right. And I wasn't asking him, because I was ready to go do it. I was just curious to see what he thought about it. And he thought, really, the same thing that I did, what would it accomplish? Even if we won, it doesn't do anything, and it ruins lives, because the doctors were doing the best with what they had. You couldn't prove negligence, yeah,
 
<strong>Kathi Sohn ** 56:39
absolutely it's they were doing the best with the information they had, and that's the way we should be with ourselves too, right? This isn't about going back and then get feeling guilty or blaming your parents or, you know, blaming yourself. We did the best that we in our own lives, at every stage of our lives. You know, we really are doing the best that we can with the information and the resources that we have
 
</strong>Michael Hingson ** 57:04
exactly, and that's what we should do. Yes. So what are some ways that people can benefit from the body memory process?
 
<strong>Kathi Sohn ** 57:14
Well, you know, again, I get, I had mentioned that 360 degree, look at your life there, there's, there's so many ways that you you can can benefit, because when you have this energy that you haven't discovered these, these, these beliefs, there, there is, there are words that You can put to it, and that actually plays out in your life, sometimes in very, very limiting ways. And you know, if you're looking at, say, finances, if you were raised with, you know the root of money, the root of evil is, you know money is the root of evil. You know that in you have that operating, then you're you're going to have a limit, a limit, you know, a limited way that you're interacting with money. I like to talk about some of the rather innocuous ways that, you know, relatives talk to us when we're little, and, you know, they end up impacting us as adults and limiting us, for example, if, if I have an uncle who says, Well, you know this, the Smiths are hard workers. We work hard for every penny. We don't make a lot, but we work really hard for every penny we make. It's like, okay, well, gee thanks. Now, you know, I'm going to grow up, and that's in there, in my subconscious. And, you know, I, I'm gonna, I believe that I have to work hard. And not only do I have to work hard, but I'm, you know, I may, I can't really earn money easily, right? So maybe investments are off the table for me, investments that might yield, you know, a lot of money. I mean, there's, there's, there's so many ways that this plays out in our life, and we don't even know that it's it's impacting us in what we do, and then what we're not doing, you know, if we're not taking risks, that could actually be good for us because of this. So people would benefit from from just taking a look, because you don't know, you know where it could could help you, but I can say that it can help you across health, across finances, relationships. That's huge about you know, what you observed in your parents and how they talk to each other, and then how how you are in relationship as an adult. So in so many different really, those important areas of our lives, this type of work can really benefit. There
 
</strong>Michael Hingson ** 59:57
are so many things that. Happen to us, or that we become involved in in some way or another, that are really things that we chose to have happen, maybe whether we realize it or not, and it's really all about choice, and likewise, we can choose to be successful. It may not happen exactly the way we think, but it's still a matter of choice, and that is something that is so important, I think, for people to learn about and to understand that you can make choices, and it's it's all about learning. So when you make a choice, if it doesn't work out, or it doesn't work out the way you thought, and it's not a problem, or it is a problem, then you make another choice, but if we don't explore and we don't learn, we won't go anywhere, right, right? Well, this has been a lot of fun, and I hope people will go out and buy the book again. You made it up. Now stop believing it. I love the title and and I hope that people will get it. We put a picture of it in the show notes, so definitely go check it out. And I want to thank you for being here and spending the last hour plus with us. I I've enjoyed it. I've learned a lot, and I always like to learn, so that's why doing this podcast is so much fun. So thank you for that. And I want to thank you all for listening wherever you are or watching if you're on YouTube. Cathy was a little bit worried about her room isn't as neat as she maybe wanted it, so she wasn't sure whether it was going to be great to video. And I pointed out, I don't have a background or anything. Don't worry about it. The only thing I do is close my door so my cat won't come in and bother us.
 
1:01:41
Oh, yeah, me too, yeah. Well, stitch
 
<strong>Michael Hingson ** 1:01:44
is probably out there waiting, because it's getting close to one of them many times during the day that she wants to eat, and I have to pet her while she eats. So we do have our obligations in life. Yes, we do, but it's fun, but I want to thank you for being here. But thank you all, and please, wherever you're listening or watching, give us a five star review. We value it. I'd love to hear your thoughts about today and our episode. So if you would email me, I'd appreciate it. Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, definitely love to get your thoughts Kathy. How do people get a hold of you if they want to learn more? Or are you are you doing coaching or working with people today?
 
</strong>Kathi Sohn ** 1:02:37
Yes. So if you go to Kathi <a href="http://sohn.com" rel="nofollow">sohn.com</a>, that's k, A, T, H, I, s, O, H <a href="http://n.com" rel="nofollow">n.com</a>, there's a lot of information on there. You can learn more about body memory. You can get a free chapter of the book. I have a couple other free gifts on there. You can and you can learn about my coaching programs. I have private coaching and for individuals, and I love to work with parents as well.
 
<strong>Michael Hingson ** 1:03:06
Well, there you go. There you go. So <a href="http://Kathisohn.com" rel="nofollow">Kathisohn.com</a> and I hope people will do that again. We really appreciate a five star review. And Kathy for you, and all of you out there, if you know anyone else who ought to be a guest on unstoppable mindset, because you feel they have a story they should tell introduce us. And if they don't think they can come on and tell the story, I'll talk with them. And oftentimes I can show people why it's important that they come on and tell their story. A lot of times, people say, I don't really have anything that makes me unique or different. Well, yeah, you do the fact that you're you, but anyway, if you know anyone who ought to be a guest, we'd love to hear from you and Kathy, if you know anyone same for you. But again, I really appreciate you being here and being a part of unstoppable mindset today. So thank you very much for coming.
 
1:03:56
Yes, thank you for having me here.
 
</strong>Michael Hingson ** 1:04:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Body Memory Process Expert with Kathi Sohn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/130e2614-dd36-4dae-886c-6073cab864ad.mp3?source=rss&amp;ext=asset.mp3" length="95175276" type="audio/mpeg" />
<itunes:episode>330</itunes:episode>
</item>
<item><title>Episode 329 – Unstoppable Anime and Pop Culture Aficionado with Maison Collawn</title>
<guid isPermaLink="false">https://pinecast.com/guid/6328f519-802e-4e74-882c-8facbd45b1cf</guid>
<pubDate>Tue, 22 Apr 2025 10:00:11 -0000</pubDate>

<itunes:duration>00:56:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/51ddb36f-f484-4ae0-9fb0-499a951a5c81/UM329-Maison_Collawn-Coverart.jpeg.jpg" />
<description><![CDATA[<p>“Anime”? What is that? Well, listen to our guest this time, Maison Collawn who will explain. Maison was diagnosed as “developmentally delayed” when he was under three years old. By the age of seven his diagnosis was changed to label him as someone with autism, more specifically at the time, he was diagnosed as having Asperger Syndrome. Yes, Maison grew up understanding that he was different. He did not always handle difference well, especially while growing up. Over time he came to realize that difference did not mean he was less than others. As you will discover, Maison is quite bright and has learned to live in the world just like most all of us. He has a job as an Assistant Produce Manager at a Kroger store.
 
Maison made television quite a hobby and vehicle for his entertainment. He and I talk quite a bit about media entertainment and have a fascinating conversation about the future of television and even motion pictures. Given his observations, it is difficult to disagree where he thinks media entertainment is headed.
 
In addition to work, participating in his community and enjoying television he also hosts a podcast. I met Maison through the Podapalooza event program we have discussed in earlier episodes. I had the opportunity to participate as a guest on his podcast, MC Anime Podcast. He agreed to reciprocate and here we are. I hope you enjoy Maison and his life philosophy.
 
 
 
<strong>About the Guest:</strong>
 
Maison Collawn is the creator and host of the MC Anime Podcast, where he channels his passion for communication into exploring diverse topics and fostering meaningful discussions with listeners. Living with autism has profoundly influenced his worldview and his approach to engaging with others, allowing him to connect on a deeper level with audiences. His journey into media and communications was shaped by his academic background, including an Associate’s degree in Social Science from Reynolds Community College and a certificate in Journalism. These achievements reflect his commitment to understanding people and society, as well as his dedication to improving his skills in storytelling and media.</p>
<p>A natural communicator, Maison thrives in spaces that encourage conversation and idea exchange. His podcast, which blends insightful commentary with personal stories, is a platform where he engages with a variety of topics, ranging from anime and pop culture to broader discussions about social issues and human behavior. Through the MC Anime Podcast, he has developed strong interviewing and research skills, creating a space for guests to share their perspectives and for listeners to engage in thought-provoking dialogues.</p>
<p>Beyond podcasting, Maison is committed to staying active in his community and constantly exploring new avenues for growth. Whether through his academic work, community outreach, or journalistic pursuits, he is always seeking to connect with others and expand his understanding of the world. His desire to try new things, learn from others, and share knowledge fuels his ongoing exploration of mass communications, especially in the realms of media and journalism. He believes in the power of thoughtful, meaningful conversation to create positive change.</p>
<p>In everything he does, he is driven by a passion for people—listening to their stories, understanding their experiences, and using his voice to make a positive impact. Through the MC Anime Podcast and other endeavors, he aims to bridge gaps in understanding and bring diverse voices together, creating a space where all perspectives are valued and heard. Whether speaking about his own experiences or exploring the stories of others, his mission is clear: to engage, inspire, and foster a sense of community.
 
<strong>Ways to connect Maison:</strong>
 
<a href="http://www.facebook.com/BlogMCAnime" rel="nofollow">http://www.facebook.com/BlogMCAnime</a> and my collection of links is <a href="https://linktr.ee/MCAnime" rel="nofollow">https://linktr.ee/MCAnime</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone. Welcome to another edition of unstoppable mindset. I am your host, Michael Hingson, and today we have a guest who I'm really excited to talk to and talk about. We could talk about him, but I'd love to talk with him. So Maison, I want to welcome you to unstoppable mindset. Why don't you introduce yourself and tell us a little bit about you?
 
<strong>Maison Collawn ** 01:47
Hey guys. So my name is Maison. Maison Collawn for that matter, and I am a fellow podcast myself. I want MCMA podcast. Want to launch voice of the voiceless. I am a typical person who likes entertainment, Asian culture with a twist and overall, speaking in general, as a medium to present me to myself, I did
 
</strong>Michael Hingson ** 02:15
so tell me about this Asian culture with a twist that sounds intriguing.
 
<strong>Maison Collawn ** 02:20
So Asian cultural twist typically includes two aspects of what the coverage of the podcast is. One is Japanese esthetics and Asian studies. So I take on different like historical perspectives, like, for example, when I did Western storytelling and Eastern storytelling, where I was, I dissected each of the main stories that was in those civilizations, like Journey to the West, with Asia and the Odyssey with Western civilization, and then we compare them both, and did a case by Case Study side by
 
</strong>Michael Hingson ** 03:01
side. So what got you interested in that? Ah,
 
<strong>Maison Collawn ** 03:04
I think it was the well, in the anime that, because I didn't realize I watched anime when I was younger, like Pokemon and Yu Gi Oh, and then when I re watched those shows, because I would, you know when to relive nostalgic days, I found that this is actually anime. So it's anime from Japan with Japanese culture. So by diving into Japanese culture animated TV shows, I was able to have a broader aspect of Oh. So if this is Japan. And then they also touch on Asia. That's for some aspects of Asia too, and just also history is something I like. So knowing about it and talking about it is pretty easy.
 
</strong>Michael Hingson ** 03:54
So dealing with animating and Japan and the culture and so on. Did you watch all the Godzilla movies from Japan over the years? I've
 
<strong>Maison Collawn ** 04:05
seen a couple of them. I hadn't seen all of them. Um, there's a lot in the franchise, like Gotha and the God of all monsters, but the law is very interesting, because you got mecha Godzilla in there, you have King Kong and somehow in there, but Godzilla is facing all these different beasts. But I would like Godzilla as a film to study. They use a lot of claymation in the formation of movie sets in the early days, right?
 
</strong>Michael Hingson ** 04:40
I remember the original Godzilla movie. I think it was 1955 maybe it was earlier than that, but, yeah, I think was around 1955 but it definitely became part of the culture over the years. And then, then, of course, it got picked up over here. The original King Kong versus Godzilla. Was a US movie, not a Japanese movie, but everybody put their own spin and brought their own things to it. It's, it's kind of fascinating. Yeah,
 
<strong>Maison Collawn ** 05:09
well, his own genre, Sky juice. Yes, giant creatures. Tell
 
</strong>Michael Hingson ** 05:14
me something about you growing up that of the early Mason if you would tell us a little bit about kind of your your young background and all that, so people get to know you better. So
 
<strong>Maison Collawn ** 05:25
my younger background is I sought out negative attention, how I struggle. I was misunderstood. And instead of positive reinforcements, I sought out the negative attention. So what I did with the negative attention was I anticipate. People and be the antagonizer. I got to the point where they care what people thought. I just accepted that I am who I am, and I'll live who I would to be. And if you don't like me or well,
 
</strong>Michael Hingson ** 05:59
well you are, you are different in some ways than a lot of people tell us about that. Because obviously you, you, you do have differences. And you know what people would say, you have disabilities, although I would, I would argue that disability does not mean lack of ability. So just so you know where I'm coming from, but tell us about the about you all that.
 
<strong>Maison Collawn ** 06:23
So I was diagnosed with Asperger's Syndrome disorder. So before that became autism as a whole, because they changed ASD to autism syndrome disorder instead, because I just did one umbrella was I was high functioning. So in that community, high functioning was seen as you're more your average, but you're socially awkward. You could do some things and but you still have some small discrepancies that people can make pick up on, but these people picking up on it might not see it necessarily. In a normal, more severe case of autism, I was a less severe case, so that's how that was. I was able to function more academics. Was high typically only had one area. I struggled stuff like that. But political correctness now is they don't use the term high functioning because it just it creates this different learning curve that's applied to other people, because people in autism and the spectrum learn on different ways, and just one person who's high functioning or a mild case or a severe case, all of them interact and have the disability in a different way.
 
</strong>Michael Hingson ** 08:01
And so you have other disabilities or, or I
 
<strong>Maison Collawn ** 08:06
have also odd, I'm sorry, oppositional, oppositional defiance disorder. So I would oppose authority, and I will be combative, or potentially like to get an argument, and I'm more prone to it than, say, a normal, neurotypical person. How do you deal with that? Lots of trial and error. If one thing doesn't work and the same thing keeps happening, I would talk it out and eventually figure out a solution. I know with my younger days when I was working odd would trigger, and I would create situations where the management, staff, food line that I worked at would also, lot of times, intervene. We'll have meetings, discuss what I did, what I did wrong, and talk about it. And at times it was like maybe I said something I shouldn't, or there's an outburst, or I'm just not speaking professional, so we had to take the time to address the issue and keep talking about it because of that. So it's still an ongoing thing, but it's got a lot better in some aspects, and not as openly defined. It's more like I misunderstand directions, or I might take the wrong context and react differently.
 
</strong>Michael Hingson ** 09:52
Well, I think there are a lot of people that do that, actually, but, but you know, I hear what you're I hear. What you're saying, and it's part of you know who you are, and there's nothing wrong with that. That's fine. I have had lots of discussions with people about the whole concept of disabilities, and one of the things that I have said, especially over the last year, is that disability is not a lack of ability, but rather, disability is a characteristic that everyone has. It manifests itself differently for different people. For most people on the planet, the disability that they have is that they're light dependent, and you don't do well without light and that doesn't mean that you can't but we are brought up primarily as light dependent people we are brought up with, you got to have light. And now, with the fact that light is so available on demand because of Thomas Edison, the disability gets covered up a lot, but it doesn't mean that it isn't there. And so the reality is that that it is a characteristic that everyone has, and it manifests itself differently for different people, but it doesn't make anyone less than anyone else, or it should or it shouldn't anyway.
 
<strong>Maison Collawn ** 11:06
Well, my manifestation of disability is through social skills, non verbal communication, executive function, such a decision making like if I were to this is a common example that could be applied to me stopped by a police officer, I'm more likely to be hauled up for questioning because they don't understand how to deal with me. I'm not trying to be a guilty party that they can suspect me as a guilt, let's say I wore my eyes not paying attention, or stuttering, or whatever is happening. They could determine that to be, oh, he's suspicious. He's a suspect. He is hiding something, right? So with that being said, that could be is a realized situation where there's not enough awareness, if they don't know, they're going to treat me like I have, like I have a criminal tendency,
 
</strong>Michael Hingson ** 12:11
right? And they make assumptions and and operate accordingly, without really having enough information or knowledge about how to get the information that they need to have. And that's something that we we see a lot. You know, when I was born, and I was born two months premature, and when it was discovered I was blind, the doctor said, send them to a home, because no blind child can ever grow up to amount to anything. And that is still all too often, the way blind children and blind people in general are treated today, you're blind, you can't possibly be as competent overall as a person with eyesight, and that's just simply not true, but that is the way we bring people up. Well,
 
<strong>Maison Collawn ** 12:59
there's a different way of learning, different way to to go with it, but also navigation on without sight, to get access to information that sighted people have
 
</strong>Michael Hingson ** 13:12
well, and the reason that they have the information is because they're a whole lot more sighted people than than blind people. And so we make the world site oriented, and it is very difficult to get society to change and recognize that we really need to be able to accommodate both categories sighted and non sighted, or any number of other different kinds of differences, and accommodate
 
<strong>Maison Collawn ** 13:41
them, non neotypical and neotypical. That's the aspect as well.
 
</strong>Michael Hingson ** 13:46
Sure, it's an issue to deal with. So when were you originally diagnosed as well? Let's just use the general term, a person with autism. So
 
<strong>Maison Collawn ** 14:00
I had two diagnosis, one for severe developmental delay, and then the other one was autism itself. So from 18 months to five years, they were saying I was delayed, and that's how a developmental delay was my diagnosis. Then they found out that was autistic at age seven. Let's change their understanding of what the diagnosis I actually had. To specific instances of they were overlaid. They were overlay similar because most psychological conditions were very similar, and typically, through as you get older, you accept more symptoms of the one you actually have, instead of the early on transgression. Yeah,
 
</strong>Michael Hingson ** 14:52
you know the the the issue is we're still learning to understand things like autism, although. Um, we're learning a lot. I've had people on this podcast who said they they had autism and it wasn't even diagnosed until they were adults, because they just didn't learn enough about it soon enough.
 
<strong>Maison Collawn ** 15:16
Because lot of people can have different diagnosis all at the same time. So there is no one size fit all test to think everything out
 
</strong>Michael Hingson ** 15:30
right. And again, it's it's a learning process, like with anything that makes anyone different. But the reality is, we're all different in so many ways. Yes, and it does need to go away, but it is
 
<strong>Maison Collawn ** 15:45
to constantly think about them and maybe analyze it differently. Yeah,
 
</strong>Michael Hingson ** 15:54
we're still learning to do that, and we're still working to get people to teach that to most individuals, but we'll get there. Just takes a while. Yeah, well, so you mentioned earlier that you you seek out entertainment. What medium Did you really decide was going to be the entertainment medium of choice for you, and why?
 
<strong>Maison Collawn ** 16:24
Well, my medium of choice was actually TV for the longest time, and it still is, and it's still a major factor in it. Um, when I was a child, the only thing I had for entertainment was TV. So my only way to spend some extra time. If I wasn't doing physical activities and other stuff with the TV, I would watch all my shows, watch movies, watch DVDs, watch stuff in the Campo, go to the flea market, watch the TV and the trailer on Saturday night morning, watch different cartoons, that type of stuff. As I grew up, the more TV I watched, it just became mainstream. I got older, it kind of went to streaming, but it's still TV related. So you can say that I changed streaming from TV, but in reality, it still shows that I'm watching so it's still TV shows most likely, and
 
</strong>Michael Hingson ** 17:28
that that satisfied something in your psyche, I gather,
 
<strong>Maison Collawn ** 17:34
yeah, it the it was the As how storytelling can be interesting. It can be compelling, those different plots, those different tropes, those archetypes out there that can tell what is going on in the general sense, and they can apply that to the show. And you can see different patterns falling a line in the show itself. Well.
 
</strong>Michael Hingson ** 17:58
So for you, you've obviously watched a lot of TV. How do you think that TV has changed as a medium over the years, and has it become better or worse? Or is that really a judgment anyone can make?
 
<strong>Maison Collawn ** 18:15
Well, TV has changed dramatically in the sense that not everyone is available to watch live content on the broadcasting as much they rather there's been a change in focus to streaming so they can watch this TV show, no no ads. They can watch it anytime they want. Basically Video on Demand become the change that TV has tried to do, but it's different. That's why cable services just to compete. They have video on demand you can watch the next day on shows. That's why some TV networks like revising stuff like that, is able to compete with streaming because they have a service that's, you know, video on demand. However, streaming will probably be the major market coming forward, because people are realizing that access to all these channels is probably not worth the money you pay. So these people, companies and satellite companies are behind the times, and they're trying to scramble to keep the buyers that they have.
 
</strong>Michael Hingson ** 19:35
Well, in reality, it's it's definitely changing, and you're right, streaming has become so ubiquitous already, and I think people are going to have to accept that going forward, and it's going to be interesting to see how all that works out, because you've got still different streaming companies. You. That provide different content, and I wonder how that's going to be addressed over time, because people ultimately really want to stream whatever they want to stream, and different groups have different things that are popular to them. I wonder how they're going to deal with all that. Do you think that companies are going to merge? Do you think that it's going to be that some companies are just going to license other content. What do you think is going to happen?
 
<strong>Maison Collawn ** 20:25
Well, I think the major focus right now is for these companies to survive. Is acquisitions. Yeah, you see what happened with Disney and Hulu? Disney now I do those majority hold up Hulu Paramount is potentially going to sell in the near future. They're going to potentially, you know, look at Warner Bros. What? How many times do they get bought out? How many times they go to fox, fox, you know, you know, having different acquisitions is what these companies do. The liquidate assets. And, you know, with the anime streaming, we had fun information in country roll. Sony already bought fundation. They just load country roll information together and made country roll the sole service. So that's kind of what they're doing. What do you eat with big companies. They were doing acquisitions to meet the demand to stay, I guess, survive. What
 
</strong>Michael Hingson ** 21:31
do you think is going to happen to the motion picture industry, which is, of course, a different animal, but that that's an interesting one, world that's all going to fit into it, because, again, people want to start streaming movies and so on. So where do you think motion pictures are going to
 
<strong>Maison Collawn ** 21:49
go? Well, that's all. What a decline in motion pictures is lately, if they don't, if they keep releasing movies, that is not necessarily an original idea. There's not going to be as much as a need to go to the theaters, if you can just buy it online, straight out. I mean, if it's available on like HBO Max, and these movies are like, Well, we are offering this movie on our platform, but also being theaters too, these platforms are moving to almost live rentals that you can do so they're going into what voodoo used to be, which is a video catalog that You could buy a bunch of movies and TV shows that that might be where these movie companies are going to go. They're going to probably say, Well, if I don't get an exclusive deal with this streaming service, then I want my content to be paid to watch instead. So the licensing agreement probably be different the
 
</strong>Michael Hingson ** 23:08
I guess. The question is, over time, how much value will there be to having the theater experience, which is definitely going to have better sound, bigger screens and so on than you can possibly do with your television. Will that make a difference overall?
 
<strong>Maison Collawn ** 23:24
Well, the theater probably nostalgic, so there'll be some around, but there won't be as big business as it once was. The transition from streaming is putting the theaters to potentially go to another audience. So these they're going to go to independent movies now they're going to try to have a large audience to view it, that type of stuff. So it's going to be more nostalgic. It's going to be like what theaters are doing now. They're doing multi talent programs. They're not just doing plays, they're not just doing movies, they're doing concerts, they're doing talk shows, they're doing conferences to meet up their venue, because their venue is accessible to many different events. So these movie theaters might have to slightly tweak the mainstream movies maybe have the cater to other events for additional revenue. Do
 
</strong>Michael Hingson ** 24:26
you? Do you? Do you foresee the time that theater will just completely disappear? Or do you think that won't happen?
 
<strong>Maison Collawn ** 24:33
I don't think it'll just completely disappear. I think people want it for nostalgic. They would want it to have a more profound experience than just watching on the tablet. Yeah, now it's easier to watch on a smaller device, but who will want to spend a bunch of money on surround sound like. Stereo system just to be able to listen to it, kind of like most people don't have a home movie budget, like, you know, they don't have a room just dedicated to lounging around and having all this fancy sound equipment,
 
</strong>Michael Hingson ** 25:15
right? Yeah, I'm I tend to think that theater is going to be with us for a while, and that's going to change. It will change, and we'll it'll be interesting to see how it goes. But going back to to you a little bit. How have has autism progressed for you? How have you changed? And how is as you grow older, you know? How has that affected you, and autism
 
<strong>Maison Collawn ** 25:43
has affected me greatly. If I didn't have a kid in my mother and she didn't completely take the time to understand what I needed for education, I wouldn't be here now, now saying that I have transgressed to working with autism, so I have a job and doing it to keep working with autism, and then basically living with autism as a young adult, I've never accepted this part of who I am. It's not going to go away. It's definitely lacks impact now because of my executive function. You know, lessons that I've had over the years, the awareness, the self attention to dialog, knowing how people react to me because I'm not like them. So that type of interaction has now been shifted a little bit, because now I feel like I'm someone normal and just do my own thing. It's not really as a major aspect of my life compared to early childhood, and say, teen years.
 
</strong>Michael Hingson ** 27:03
So it is. It's a progression, but it is something ultimately that you accept as a part of you, which is, I think, probably the biggest issue for any of us with anything regarding us, is acknowledging you are what you are, and learning how best to utilize the gifts that you have, right?
 
27:25
Yeah, yeah.
 
<strong>Michael Hingson ** 27:28
Which makes, which makes a lot of sense.
 
</strong>Maison Collawn ** 27:32
Yeah, I feel that people are not necessarily underestimated any right? And degree is really how make you as a person, benefit from what you have, right? So if you have limited in this area, well, just do everything you can to get better, and if it's not copacetic, at least make it somewhat easier. Yeah, then being totally difficult, but
 
<strong>Michael Hingson ** 28:02
that's a choice that you get to make, which is what's important, yes, and it's all about making a choice, and it's all about knowing that you have a choice that you get to make,
 
</strong>Maison Collawn ** 28:17
but your agency is really up to you to to a certain point, right?
 
<strong>Michael Hingson ** 28:23
Which is, which is something that makes a lot of sense. And we, we all need to do that.
 
</strong>Maison Collawn ** 28:31
Yes, if you don't, we might be left behind to catch up later in life, right? And if you never catch up, you might just be be lost among the ways
 
<strong>Michael Hingson ** 28:45
well, or you might not catch up in some ways, but you might catch up and surpass in other ways, which is, which is part of what it's all about. As, as I have said many times, we all have gifts, and what we need to do is to learn to use the gifts that we have, because we're going to have gifts other people don't have, and that's okay. Which is, which is, you know, pretty important to be able to deal with.
 
</strong>Maison Collawn ** 29:12
Well, you need to know how to use a gift in a specific way to convey a message, convey that message, and be able to really strengthen what you have or had just figure out something that will work for you. Mm, hmm. Doesn't have to be the drastic change in life that you're looking for. It could be something unexpected, and you just find it by accident, right? No,
 
<strong>Michael Hingson ** 29:40
no question about it, and it's really important just to progress where you can so What job do you have? Now? You said you have a job. What do you
 
</strong>Maison Collawn ** 29:53
do? So I'm in produce. I have worked up from a lead position for clues. Month to a assistant produce, assistant leader at Kroger. Oh, I am part of the management at night time, so my responsibility is to work from 130 to 10 o'clock at night and make sure the department gets closed correctly for the next day, for the morning people to be able to do the next stage of operations every day that we're supposed to do.
 
<strong>Michael Hingson ** 30:30
This is at a particular store, or is it more general than that?
 
</strong>Maison Collawn ** 30:34
I'm at a particular store part of a bigger it's called the program company, so it's part of a chain of stores right across the nation, right I'm at a particular store, 505, 10, which is mine. I'm actually able to, you know, I have people under me for the night time. And as a assistant leader, is my responsibility to make sure everything gets done, Delegate if need be, and also now that doing me to do as well and anything that might come up, like price reductions or questions that they can't answer, I need to be able to answer, and occasionally getting a manager involved if I can't help them, since I'm technically the representative management in that department at that time. Okay,
 
<strong>Michael Hingson ** 31:31
so at least you are. You're progressing, you you had a job, you've been promoted. What's next?
 
</strong>Maison Collawn ** 31:41
Well, typically will be next is as an opening at one point, if I wanted to be a produce man, I don't find the assistant manager, I can probably do produce manager, but I'll probably want a smaller store. For me, Kroger's too big to be a produce manager because of the size compared to through line that I had. Through line was a lot smaller stores. It was more manageable. So if I was to be a manager, I probably want to choose a smaller store, but use my training that I have to be able to do that. Do
 
<strong>Michael Hingson ** 32:30
you find that when you're working at a larger store and for a larger company like Kroger, that also there's a lot more rigidity. Things are more rigid, and so there is not a lot of flexibility to maybe be creative or do things in a little bit different way than maybe the company would normally do it. Or is that even an issue that should come out in the corporate world?
 
</strong>Maison Collawn ** 32:57
So typically in retail, corporate is going to have the TOS, the standard practice that is applicable to everything you should do. They have everything mapped out time. So this comes back to business logistics. So their business science has already dictated how much time something should take and how much hours is allocated to do it. So anywhere you go there's not going to be, oh, more creatives. The only creative you could be is probably at a smaller local store level. So a local store probably more creative because they don't they're not dictated by the business science how to run your business efficient, right? With compared to food line, there is more flexibility on some things, because you are a smaller store, and sometimes you just don't have the space you might have to, you know, if pumpkins are on sale, you might have to keep them up longer to sell them down to the price, you know, it may extend the time. Then at Kroger, you might not be able to do that. They tell you to take it down. You have to take it down. And you just have to take the loss of profit, yeah. And seasonal change is pretty rigid over there, as soon as the season ends forever, Thanksgiving, Halloween, they'll change the next one, like almost two or three days before the actual holiday is,
 
<strong>Michael Hingson ** 34:28
well, the the other side of that, though, is seasonal kinds of things, you know that? I mean, you know seasonal, so you expect that when it ends, it ends. So a lot of things like that do happen, especially with seasonal kinds of products, so different kinds of vegetables, different kinds of fruits and so on, are only good at certain times a year, or other kinds of products that are only related by our society to Thanksgiving as opposed to Christmas. As opposed to Halloween. Yes. Well, so in addition to working at Kroger, which which definitely keeps you busy and helps pay the bills and keeps the lights on, we want you to be we want you light dependent people to have the lights on. It's okay. Tell me about your your podcast world. So along the way, you decided to get into podcasting, and I should tell people that you and I met through patapalooza. I've talked about patapalooza a lot on some of our podcast episodes, and we got to meet Mason at the latest patapalooza, which was a lot of fun. And so, as he mentioned, I have now, I've been on his podcast, and we talked a lot about assistive technology and so on. And now we get to to have Mason on ours, and get a lot of insights, which is a lot of fun. But tell me about you in podcasting. Why did you get involved in it? What do you think it brings to you in your life, and what do you bring to the rest of the world?
 
</strong>Maison Collawn ** 36:04
Well, podcasting is definitely unique, because, through my passion for TV, I was introduced to yearbook in eighth grade. Alright, so eighth grade, I want to do yearbook. Cool. I go to high school, and the intro to medications is yearbook, newspaper, TV production. Well, instead of choosing yearbook because there's too much graphic design spread and all that stuff, I went with TV production. So I took four years of TV production, and in doing that, I learned how to do studio set design, all that stuff. And I went to continue that after high school, but I didn't know how to format it correctly. So instead of podcasts, because the podcast is not first, my blog MC ani blog MC anime was first. I want to write about Anime Reviews. I want to write about my favorite shows. I went to Facebook to do it, and then I was like, Wait a second, my Facebook audience that I have is not they don't know this content. So I made a Facebook page blog and see anime. So that's kind of how my original Facebook got started was through different mediums to blog, and then that became podcaster after that, because I didn't want to do the blog anymore, but I still want to do something on brand, which, as I was doing before, podcasting has given me the insight to be able to talk. I've been behind the camera so much as it doesn't bother me. I have a personality that I want to share. I have a story that's compelling. And through be able to speak. It's like I'm overcoming a part of myself that tell people that I tell I shouldn't speak, that you won't be able to speak, you'll be not understanding other people because you don't connect them because you're socially inclined. And that's not true at all.
 
<strong>Michael Hingson ** 38:17
So how do you see the world of podcasting evolving over time.
 
</strong>Maison Collawn ** 38:24
The world of podcasting is good. It's already grown tremendously. There's probably going to be so much competitive market that only the top 5% will be would be able to make a living. But I see podcasting moving on towards a supplemental income unless you are able to go to your audience do a plug in business that is tied to your podcast. So solely doing podcast is not going to make pay the bills. Now, tying something in to your pockets, like getting discovery calls, like giving them services, selling product, affiliate marketing that's going to be able to convert that audience to revenue. So that's where podcast is going now in the world of everyone keeps launching a podcast. I guess it's just going to be a slice of the pod and the demographic is going to give to certain podcasts. True Crime is really good. Talk Shows are really good. But you have to identify which podcast is going to be you standing for, because you don't want to be a generic podcast if you don't have a good follow. The other
 
<strong>Michael Hingson ** 39:44
thing that I find interesting, we started unstoppable mindset back in 2021 but by beginning, roughly speaking, of 2023 although we had put two. We we had put video into every podcast, but the the folks that we were working with who are involved with patapalooza, Michelle Abraham and the amplify you group, suggested that we should also put the podcast up on YouTube, and as a result, make sure that it's a video podcast as well, because there's a growing audience that like to see the podcast. Now, I know that originally Steve Jobs and the whole idea behind the podcast was to have something that you could play anywhere. So if you're running or walking or out on demand, yeah, whatever you could listen. But do you think that there's a significant growing audience that need to have the video as well?
 
</strong>Maison Collawn ** 40:48
Yes, it's kind of the reason why I realized that YouTube is a good medium. Because everybody was asking me, do you have a YouTube channel? Like, okay, no, I don't, sorry, but I start backtracking all my old content. Wish I started videos so much sooner. There's so much easier to post. But instead, I backlog Season One, two and three as audio grams. I'm converting it to audio to video, but I'm using a visual component to make it video, to make it more stand out that is,
 
<strong>Michael Hingson ** 41:27
well, the the whole idea of having a video podcast, or having video for your podcast, is a little bit new, but it is, but it is certainly something that I think people have become accustomed to having around. So I'm not surprised at it. Radio became television. We we like to watch things, and so the result of all that is is that we need to make sure that we we cater to the audience, whatever audience it is that we are we're working toward. So having the ability to have a video podcast is is pretty important. And the other idea about having a video component to podcasting is that it's easy to do video. You can fairly inexpensively have a camera, a decent camera, you can have it be part of your repertoire of technology. But you also can have the the whole aspect of making sure that everybody can interact with the podcast in their own way. So it's just kind of fun. So having the ability to have video, I think is, is probably a pretty important thing. And I get actually probably more comments from people who have interacted with us on the YouTube channel than anything else, even though the the size of the audience is significantly less, but they're vocal.
 
</strong>Maison Collawn ** 43:22
Yeah, I found out my size of my audience is three different graphics. I have the podcast downloads, which is really good, but I also have the YouTube as a video component. And I'm also using video on my Facebook as well, but then I also have the short length content. So I am using short link content to promote it, and actually people are liking it. I'm getting a lot of hits. However, that's good, but short link content only promotes short link content, so you still got to promote the long form content. So it kind of becomes as well. I'm using the short link content to potentially get more people so they get introduced, they might be able to be interested in the small percentage converted. Yeah,
 
<strong>Michael Hingson ** 44:11
so the short link content is probably what most people would understand the terminology more with sound bites. It's not large, and it isn't the way to present the majority of the content, but it certainly is a way, if you do it right, to get people interested enough to then focus on what you're doing and go from there, yeah,
 
</strong>Maison Collawn ** 44:37
but I'm having lots of fun doing it. It's interesting how I'm doing my schedule now for uploads, I'm doing like three to four short link videos plus the episode upload. So that is drastically increase my social media uploading content. It's given a diverse. How actually, that's why I like about it. Yeah,
 
<strong>Michael Hingson ** 45:03
and do you think you're getting a lot of conversion from the short links to people listening to the whole podcast?
 
</strong>Maison Collawn ** 45:12
I'm definitely getting interested in different spikes of the episode, though, it's not as withstanding typically, to have a lot of good voting from short length content. You had it, let's go about the YouTube algorithm. You need 3 million subscribers on a short link content channel, 3 million views in all videos to be able to get monetized. That's a lot comparing that you only need a minimum of 1000 on a regular YouTube channel. So there's a different demographic. Percentage of you need a bunch more people to convert it. So it only helps to promote you, unless you're getting to like lots of followers on it. If you're not getting as many followers, it's just going to be like a good social media blast, that type of thing, right? So it's hard to convert, not super successful because I'm getting 1000 hits, okay, 1000 views, that's great, but that's not nearly enough to convert to the podcast, and it's a lot of people, but I need a lot more people to view it. Why do you think typically need five to 10,000 to be able to convert a larger base.
 
<strong>Michael Hingson ** 46:44
Why do you think that more of those people aren't transferring over and observing the longer podcast,
 
</strong>Maison Collawn ** 46:50
because their attention spans guided to the short lathe content so it the shortly content is good, gave you greater access to people, but you need a greater number of people watching you to can have a higher voting percentage.
 
<strong>Michael Hingson ** 47:10
Yeah, and the short links aren't going to give you real substance. What is,
 
</strong>Maison Collawn ** 47:17
what is obviously seen. So unless
 
<strong>Michael Hingson ** 47:20
you just can come up with something so creative that it draws people to the larger podcast. But that's just not what happens.
 
</strong>Maison Collawn ** 47:29
Yeah, that's why you have these social media influences. They're able to dictate an audience base on social media in a way that for all these people to these accounts, right? That's good for them, but they're not podcasters. It can be not everyone is,
 
<strong>Michael Hingson ** 47:49
yeah, mostly they're not. They. They do other things
 
47:55
well. So tell us is good in that way?
 
</strong>Michael Hingson ** 47:57
I'm sorry. Go ahead. Say again.
 
<strong>Maison Collawn ** 47:59
No, just podcasting is YouTube, is the long form content that was created at all. So yeah, that's kind of what a podcast can do
 
</strong>Michael Hingson ** 48:09
well. So tell us more about your podcast then, and what, what typically you do on it, the kinds of of people who you've had on and also, how can people find it and go investigate it?
 
<strong>Maison Collawn ** 48:27
So I've had a range of public professional speakers to feature speakers who are my friends, who like experts in that episode. So I like to incorporate people who are experts in the the thing we'll talk about, alright, that's kind of my philosophy. It's my job to highlight you, to speak in a way, speak on the subject. We speak it together, and you also present your perception of what it is. And to find me on the podcast, you can go to HTTPS dot slash, slash, at Facebook blog and see anime. You can also find me spell that. Spell that, if you would what Facebook website or just social media handle,
 
</strong>Michael Hingson ** 49:19
whichever you'd like, so that people can get to the podcast. So
 
<strong>Maison Collawn ** 49:23
an easy way to search it is that at sign capital, B, l, o, G, capital M, capital C, capital A, n, i, m, e, that is at blog MC anime, and that's an easy way to source me on Facebook and other navigations to it's my landing page for the link tree. You can get my social media and that type of stuff. And we
 
</strong>Michael Hingson ** 49:53
will also make sure that things are in the show notes, so that people can get it that way as well.
 
<strong>Maison Collawn ** 49:58
And of. At Facebook, com, slash blog, and see anime,
 
</strong>Michael Hingson ** 50:03
right? Cool. Well, this has been fun, and I guess I would ask if you have kind of any final thoughts or anything that you want people to to know, and if there are other things that they should be aware of about you, or any other kinds of ways they should be able to reach out to you. Why don't you give us any of that that you'd like?
 
<strong>Maison Collawn ** 50:26
Well, as I'm learning now, there is no barrier through different aspects of different lives. You have the power to be able to do something now, if it's not what you want, and you are in a limited option, say, a disability, or you're not as good, whatever, that's not going to stop you. You just have to keep trying until you figure something out that's be able to be successful for you and those resources out there to be able to do that, you just need to be able to connect to them, find someone who can help you if you're not able to navigate it, and just really have a strong ally and support base to move forward in what you're trying to do, or maybe the lack of and you're trying to get better,
 
</strong>Michael Hingson ** 51:23
but I would say each of us knows, or should know ourselves better than anyone else, so you know what you can do, and you can learn for yourself how much more you can do if you really work at it. So it is up to each of us to take a stand and work to move forward. Don't you think? Yes,
 
<strong>Maison Collawn ** 51:44
if you don't know what you need, then who would know for you? Yeah, powerful advocate that anyone can have.
 
</strong>Michael Hingson ** 51:57
There you go. Well, I want to thank you for being with us today. This has been a lot of fun. I think it's been very insightful, and I certainly appreciate your time, and I hope that everyone who has been with us appreciates all the insights and things that you bring to us. It's been a lot of fun talking about television and where it might go, and just media in general, and where people are, are going to be going to look for things in the future. It is. We're in a in an evolving world by any standard. So it's, it's fun to talk about that, and I appreciate your time to do that by any standard. I'm truth that any standard can happen. Well, we'd love to hear from all of you out there. If you've got any thoughts I'd love to hear from you, feel free to email me. Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you're also welcome to go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hanks spelled M, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and Mason, if people want to email you, do you have an email address, they can, can reach out to Yes.
 
<strong>Maison Collawn ** 53:14
So my corresponds to that blog, MC enemy. It's the same as before, B, L, G, m, c, a, n, i, m, e@gmail.com, and can you communicate about collaborations, interviews, insight, all the nine yards. Cool. Well,
 
</strong>Michael Hingson ** 53:37
I want to thank you for being here, and we appreciate it. If you listening out there, would give us a five star rating. Wherever you are watching or listening to this podcast, you have options to review. Please give us a five star rating. We value that greatly. And you, Mason and all of you listening out there, if you know of anyone who you think ought to be a good guest on our podcast, or if you'd like to come on unstoppable mindset, we want to hear from you. We love introductions. We love hearing from people. So please don't hesitate to let us know if you've got any thoughts for guests. We are always looking for people who want to come on and tell their stories and help us show the world that we're all more unstoppable than we think we are. And with that, I want to thank you once again, Mason for being here with us today and and taking the time. Thanks very much for being here. You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Anime and Pop Culture Aficionado with Maison Collawn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6328f519-802e-4e74-882c-8facbd45b1cf.mp3?source=rss&amp;ext=asset.mp3" length="81613194" type="audio/mpeg" />
<itunes:episode>329</itunes:episode>
</item>
<item><title>Episode 328 – Unstoppable Woman of Many Talents with Susan Janzen</title>
<guid isPermaLink="false">https://pinecast.com/guid/25b8e064-ca77-4ff1-8aed-f5d750f125a3</guid>
<pubDate>Fri, 18 Apr 2025 10:00:33 -0000</pubDate>

<itunes:duration>01:06:16</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/80a3ae92-a878-4180-af47-9e18d021c6ea/UM328-Susan_Janzen-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Regular listeners to Unstoppable Mindset have heard me talk about a program called Podapalooza. This event takes place four times a year and is attended by podcasters, people who want to be podcasters and people who want to be interviewed by podcasters. Featured podcasters such as I get to talk with a number of people who sign up to be interviewed by us specifically.
 
This past Podapalooza saw me get to meet our guest this time, Susan Janzen. Susan wasn’t even on of my original matches at Podapalooza, but she and I met and she told me she wanted both to be on Unstoppable Mindset and for me to come on her podcast, “<strong>Living &amp; Loving Each Day”. Well, part one has happened. Susan has come on Unstoppable Mindset, and what a remarkable and unstoppable person she is.</strong>
 
Throughout her life she has been a professional singer and recording artist, a special education teacher, a realtor, now a life coach and she, along with her husband Henry, Susan has authored two books.
 
Make no mistake, Susan has performed all these life experiences well. She has been a singer for more than 30 years and still rehearses with a big band. She was a substitute special education teacher for six years and then decided to switch from teaching to selling real estate to help bring accessible housing to Alberta Canada.
 
Susan, as you will discover, is quite an inspiration by any standard. I look forward to receiving your comments and observations after you hear this episode. I am sure you will agree that Susan is quite Unstoppable and she will help you see that you too are more unstoppable than you think.
 
 
 
<strong>About the Guest:</strong>
 
Susan is an inspiring professional whose achievements span multiple fields. As a <strong>professional singer and recording artist</strong>, she enchanted audiences across North America. Her legacy as <strong>Edmonton's first Klondike Kate</strong> includes captivating performances from Las Vegas to the Alberta Pavilion during Expo 1987.
Her versatility shines through her educational pursuits, earning a <strong>Bachelor of Education</strong> and influencing lives as a Special Education teacher. Alongside her husband, <strong>Dr. Henry Janzen</strong>, Susan co-authored two Amazon Best Sellers, further cementing her creative impact.
<strong>Empowering Lives Through Coaching and Music</strong>
Today, Susan combines her passions:</p>
<ul>
<li>Performs with the <strong>Trocadero Orchestra</strong>, a 17-piece Big Band.</li>
<li>Empowers others as a <strong>Certified Happy for No Reason Trainer</strong> and <strong>Jay Shetty Life Coach</strong>.</li>
</ul>
<p>Hosts her podcast, <strong>Living &amp; Loving Each Day Bridging Barriers</strong> sharing powerful stories of overcoming challenges.
 
<strong>Ways to connect Susan:</strong>
 
<a href="https://www.facebook.com/home.php" rel="nofollow">https://www.facebook.com/home.php</a>
<a href="https://www.youtube.com/@SusanJanzen" rel="nofollow">https://www.youtube.com/@SusanJanzen</a>
<a href="http://www.linkedin.com/in/susan-janzen-b-ed-5940988" rel="nofollow">www.linkedin.com/in/susan-janzen-b-ed-5940988</a>
<a href="https://www.instagram.com/livingnlovingbridgingbarriers/" rel="nofollow">https://www.instagram.com/livingnlovingbridgingbarriers/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone. I am your host, Mike hingson, and you are listening to unstoppable mindset podcast, unstoppable mindset where inclusion, diversity and the unexpected meet, and that's always so much fun. So we do some, we do sometimes talk about inclusion, and we do talk about diversity, and we talk about inclusion first, because diversity usually leaves out disabilities, but in this case, we we like inclusion because we won't let anyone leave out disabilities if they're going to talk about being inclusive. So there you go. But anyway, even more important than that is the unexpected, which is anything that doesn't have anything to do with diversity or inclusion, our guest today kind of has a little bit to do with all of that stuff. Susan Janzen is our guest. I'm assuming I'm pronouncing that right, perfectly, right? Yes, perfect. And Susan is up in Edmonton, Canada, and I met Susan a couple of weeks ago because both of us participated in the patapalooza program. Patapalooza, for those of you who may be listening to this on a regular basis, patapalooza is a program that happens four times a year where people come on who want to be podcasters, who are podcasters, or who want to be interviewed by podcasters. And we all kind of get together and we talk, and we listen to some lectures, and a bunch of us go off into breakout rooms and we get to chat with people. And when I was being scheduled, Susan was not one of the people who, in fact, got scheduled with me, but she came into the room and she said, I want to talk to you. And so there we are. And so Susan, welcome to unstoppable mindset where we can talk.
 
<strong>Susan Janzen ** 03:12
Well, so glad and so glad to be in a room with you here on my screen. This is great. Oh, it's fun.
 
</strong>Michael Hingson ** 03:18
My door is closed so my cat won't come in and bug me, because every so often she comes in and and what she wants is me to go pet her while she eats, but I'm not going to let her do that while the podcast is going on. So there you go. But anyway, it's good to be here, and I'm glad that you're here with us, and I understand that it's kind of nice and crisp and chilly where you are right now. No surprise, we are much more weak,
 
<strong>Susan Janzen ** 03:45
yeah, much warmer. There we had in Alberta. We're always in Edmonton, Alberta. We're called the sunny province because it's doesn't matter how cold it gets. We always have blue cumulus clouds and beautiful blue sky
 
</strong>Michael Hingson ** 04:00
and so. And today you have and today it's my cold.
 
<strong>Susan Janzen ** 04:04
It's, well, it's minus 10 with a skiff of snow. But you know what? Minus 10 here is? Actually, that's kind of my prerequisite for skiing, like, if it's minus 10 or warmer, I'm good, because I'm not a very good added skier. That's why
 
</strong>Michael Hingson ** 04:20
my brother in law used to ski on a regular basis. He in fact, used to take trips and take tours and and allow people to hire him as their tour guide to go over to France to do off peace school in the else. And he is also a cabinet maker and general contractor, and Gary's philosophy always is everything stops in the winter when there is an opportunity to ski. So
 
<strong>Susan Janzen ** 04:50
that would be a beautiful wouldn't that be there? Like the perfect job to probably be a golf pro in the summer in a ski tour? Third guide in the winter. Well,
 
</strong>Michael Hingson ** 05:01
he he was a, he was a contractor in the summer. Now he's doing more contracting all year round. He still skis, but he's not a certified mountain ski guide in France anymore. I think, I assume that kind of runs out after a while, but he hasn't really taken people on trips there for a while. But anyway, we're really glad you're here. I would love to start by maybe you telling us a little bit about the early Susan, growing up and all that well,
 
05:27
with the early Susan, that sounds great. Sure,
 
<strong>Susan Janzen ** 05:28
let's do
 
05:30
it that was a long,
 
</strong>Michael Hingson ** 05:32
long time ago in a galaxy far, far away. But let's do it anyway, exactly,
 
<strong>Susan Janzen ** 05:36
exactly. So way back in the day I was, I was actually my history is, is from I had a mother who was a singer, and she and I, I'm also professional singer, but she, she was my influence when I was younger, but when I was born, it was out those terminology at that time was called out of wedlock. Oh my gosh, you know, so bad. And so she was a single mom, and raised me as a very determined and and stubborn girl, and we had our traumas, like we went through a lot of things together, but we survived, and we're and we're, you know, all the things that I went through, I was on in foster care for a little while, and I kind of did a whole bunch of different things as a kid, and went on my own When I was 15. So I left home when I was 15, so I figured I'd be on my own. I figured I was mature enough to just go on my own, right like that made was made total sense and perfect sense to me at the time, and now I realize how young 15 is, but but finished high school and went to on the road and was a singer for like, over 25 years. That's better that. And, yeah. And so that's what I that was kind of like the childhood part of me. And that's, I think, what's putting me into all these play. I was in a convent for a while with
 
</strong>Michael Hingson ** 06:54
honey, and so you, you went off and you sang, you said, for 25 years, yes,
 
<strong>Susan Janzen ** 07:01
and I'm still singing. I'm still singing. That was Yeah.
 
</strong>Michael Hingson ** 07:06
And I was reading that you sing with a seven piece, 17 piece, Big Band orchestra. I do.
 
<strong>Susan Janzen ** 07:12
It's called a Trocadero orchestra. It's so it's the whole horn section, the the rhythm section. It's so much fun, I can't tell you, so I we do that. We don't gig a lot because a lot of people don't want to put out the money for an ATP spend. But we do rehearse a lot, and we do the big, big events in the city. It's really fun. What kind of music? So big bands, so 40s, yes, and so all the Oh, exactly. We can do the Latin stuff I sing that's in mucho the same mucho is one of my songs. And I do, you know, there's so many, like, so many really good songs, but they're older songs that kind of the Frank Sinatra kind of era songs, all the big band stuff. I've
 
</strong>Michael Hingson ** 07:56
always thought that Bing Crosby was a better singer than Frank Sinatra. That's gonna probably cause some controversy. But why that?
 
<strong>Susan Janzen ** 08:04
I wonder. But you know what big, big Crosby was a little bit before, and then Frank Sinatra was called the crooner, and I think it was because of his blue eyes and how he looked. I think he took on a different persona. I think that's why I think it was more the singer than more the singer than the music. Maybe you think, I don't know. I
 
</strong>Michael Hingson ** 08:25
haven't figured that out, because Bing Crosby was, was definitely in the 40s. Especially, was a more well known, and I think loved singer than Frank. But by the same token, Frank Sinatra outlive Bing Crosby. So, you know, who knows, but I like being Crosby, and I like his music, and I like some Frank Sinatra music as well. I mean, I'm not against Frank Sinatra, yeah. I think, personally, the best male singer of all time. Yes, still, Nat King Cole
 
<strong>Susan Janzen ** 09:00
Oh, and I do? I do the dot I do orange colored sky neck and Cole's daughter, yeah, this one on my brain. Her name Natalie Cole, exactly. Yeah. But Nat King Cole was a really good singer, so I do agree with you in that. And we do some that can cool stuff. I do a lot of Ella Fitzgerald too, as well.
 
</strong>Michael Hingson ** 09:24
Yeah. Well, I, I've always liked and just felt Nat King Cole was the best of now, female singers, probably, again, a lot of people would disagree, but I really think that Barbara Streisand is, oh, there is.
 
<strong>Susan Janzen ** 09:37
I love her. Yeah, yeah, I did. I actually, I did an album. In the 719, 78 I recorded an album, and the main song on there was evergreen by Barbra Streisand. I
 
</strong>Michael Hingson ** 09:48
love that tune. Yeah, I was. I just have always liked Barbara Streisand. One of my favorite albums is Barbara Streisand at the forum. She James Taylor. And I forget who the third person was. Did a fundraiser for George McGovern in 1972 and I just always thought that that was Barbara's Best Album.
 
<strong>Susan Janzen ** 10:10
Ah, so such a voice. I mean, she could see anything. Yeah. Beautiful voice, yeah, I agree. I agree. Well, we're on the same page, yeah.
 
</strong>Michael Hingson ** 10:19
Well, that's pretty cool. But so you, you grew up, you sang and and then what happened to you, or what did you do? What, what else occurred in your life that we should know about?
 
<strong>Susan Janzen ** 10:31
Oh, there's so many things. So then I, yeah, I know it's crazy. So I grew up, I think I still, I'm not quite there yet. I'm still growing. And then I when at 18, I got married, and I went on the road with a guitar player, and for 10 years, and then we had two kids. And then after five more years on the road, I actually got a divorce. And so I was six years as a single mom with two babies. The kids were, like, 11 months apart. They were really close. And so then that's when I did all my bigger gigs here in Edmonton, though, those are the like. I was hired as the first ever local Klondike Kate in Edmonton, Alberta. We have Klondike. We used to have Klondike games as our major summer fair, and it was a really big deal. It's kind of like the Calgary Stampede we had the Edmonton on Lake Bay, and so I was the representative of the city of Edmonton for two years. And I actually did it my first year. They made me audition for my second year. So I won it the second year. So I was the first ever two years in a row. And I represented the city all over North America. Actually, I sang, I met Muhammad Ali, I met some really great people, and I sang with Baba patola, did some commercials with him, went down to Vegas and played one of his stages. So I did a lot of really fun things in those two years, and convert a lot of commercials and a lot of telethons. So that was really fun. And then, and then, when that was over, that's when I got remarried to a wonderful man, and he was at University of Alberta, and he was a professor in psychology, education, psychology and so and I'm happy to say that we're just celebrated last week our 36th wedding anniversary. That's how old I am. Michael, congratulations.
 
</strong>Michael Hingson ** 12:18
Well, my wife, my wife and I were married for 40 years, and she passed in November of 2022, so, oh, so I I know what it's like to be married for a long time. I loved it. Love it. Still wonderful memories. It's unfortunate that all too many people don't ever get to have the joy of being married for such a long time. Yes,
 
<strong>Susan Janzen ** 12:43
and happily married, right? Like happily married? Yeah, that's the cavid.
 
</strong>Michael Hingson ** 12:50
Yeah. It's important to to acknowledge the happiness part of it. And I've got 40 years of memories that will never go away, which is great.
 
<strong>Susan Janzen ** 12:58
Nobody can take that away from you, that is for sure. They can't take that away from me. Don't take that away from me. That's
 
</strong>Michael Hingson ** 13:06
right, exactly. So that's that's pretty cool. So you do a lot of rehearsing and a lot of singing. What else do you do in the world today? So also
 
<strong>Susan Janzen ** 13:15
in the world today, I am, and I have been since 2003 I'm a residential real estate expert, so I'm a realtor, and I deal specifically with accessible and barrier free homes. So that's kind of my I was a special ed teacher. Actually, I should squeeze that in there for six years I was, I got my degree in education and with a special ed teacher in secondary ed. So all my kids were junior and senior high. And then when I came out of that, I took up the after I was teaching. I took real estate license, and I got it and I I just felt like I understood anybody with mobility challenges and with any other challenges. And so I took that extra time that is needed and necessary to to help them find homes and to sell.
 
</strong>Susan Janzen ** 14:02
What got you started down that road
 
<strong>Susan Janzen ** 14:05
at the time, I was teaching for six years, and when in Edmonton, I don't know why it was just here. So I was 2003 when I quit. So I had been teaching from the late 1990s and it was like I was subbing, but I was not getting a full time position in that and my Evanston public school board said your your file is glowing. We just don't have any spots for you. So I think it was a government funding issue. And so I ended up just thinking, I don't want to sub forever. I want to get my own classroom, and I want to have my own and I would, I would teach for six months at a time in a school. So it wasn't like I was jumping around crazy but, but I want, really wanted my own classroom. And so when that wasn't happening after six years, I thought I'm going to write the real estate license exam, and if I pass it the first time, that was my Gage, because no, they say the word was that you don't pass it the first time. Everyone has to write it to a. Three times before they pass my rule. For my own ruler for me was to say, if I take the exam, pass it the first time, I will make that move. And that's what happened so and then I just took up with accessible, barrier free homes and that specialty. So
 
</strong>Michael Hingson ** 15:17
was there any specific motivation that caused you to really deal with accessibility and accessible homes and so on.
 
<strong>Susan Janzen ** 15:25
Yes, and at the time, and just actually, my mom had been in a walker and on oxygen. I had quite a few friends who had mobility issues. And then just shortly after that, when I was a realtor already, and my daughter had a baby, and her baby at eight weeks old had a near SIDS incident. So she was eight weeks old, and Candace went to do the dishes one night at nine o'clock at night, and came back and calea is her daughter's name, and she was like blue in the crib. She was she had to be revived. So that was terrifying for all of us, and so it was wonderful news that she did survive, but she had occipital and parietal damage, so she has cortical vision impairment and also cerebral palsy, but she's she's thriving and loving it, and so that actually kind of Got me even doing more accessible homes, because now I'm a grand ambassador, and what's that called when you get out on the street and yell at people for parking in handicap stalls? What is that smart person? A smart person, and I was just passionate about that. I wanted to fix things and to try to make things easier for people as they should be, without having to ask in the first place. So yeah, so that's kind of the other reason I stuck to the that that area in real estate, and I just had the patience for it. I had the knowledge and the understanding and I and I really it was just easy for me because I did. I think it was because the passion I had for that area, and I just love doing it and helping other people
 
</strong>Michael Hingson ** 17:05
well. So how old is your granddaughter now? Now she is 12. Okay, she's 12. Now, does she walk, or does she use a wheelchair?
 
<strong>Susan Janzen ** 17:13
She uses, um, well, because she is as tall as me now, oh, she's using more a wheelchair more often, okay? She She walks with a walker. She can't walk on her own at all, and I think it's because of the vision, right? She if she could, you know, yeah, if she could see, she sees light. It's amazing how that how the brain works. She sees lights, and she sees color. And I can put up any color to her, and she'll identify it right every time, every time, but she doesn't see me. She doesn't see my face. Well, tell
 
</strong>Michael Hingson ** 17:45
me a little bit more about cortical vision. You. You and I talked about that a little bit. So Lacher, yeah, explain that to people. It's
 
<strong>Susan Janzen ** 17:52
really interesting because it's something that it's not readily out there, like you don't hear about it a lot. And even as a special ed teacher, I can tell you that I was trained in all of the different areas of special needs, but that did not come up for me, so this was new when I found out about it, and it just means that her eyes are fine. There's nothing wrong with her eyes, but her she's not processing so the information is coming through her eyes, but she's not processing that information. But she, like I said, if I turn out the light, she'll go, oh, the lights are off. Or if I put the lights on, she'll look up and be surprised at it. She you can tell that she knows. And then I used to put her on my counter in the kitchen, and I had these LED lights underneath my counter, my kitchen counter, and it had all these, these 12 different colors of light, and so I would put the blue on, I'd say, calea, what color is that? And she'd go blue, and I'd say, What color is that, and she'd go red. So it would be variable colors that I'd offer up to her, and she wouldn't get them right every single time. So that's the cortical vision impairment, and where they if she needs to pick up something off of a dresser, off the floor, for instance, it has to be on like a black background, and then she can see it, no problem. But if you have a whole bunch of things on the ground or on the table and ask her to pick up something, that's too much information for her, so she can't just zero in on that one area, right? So it's harder for her. So you just have to make things more accessible, so that she can see things you know, in her way.
 
</strong>Michael Hingson ** 19:25
But this is a different thing than, say, dyslexia, which is also you can see with your eyes, but your brain is in processing the characters and allowing you to necessarily truly read it exactly. And
 
<strong>Susan Janzen ** 19:38
that's that different part of the brain, where it's analyzing the the at least you can you can see it, but you process it differently. That's exactly right where she can't see. So then that's why I was thinking, if she could see better, I think she would be walking, maybe with a cane or with a walker, better. But right now, in that. Stage, we can point her in the right direction and tell her to go, and she'll go, but she's not sure where she is.
 
</strong>Michael Hingson ** 20:08
But that clearly wasn't the start of you doing real estate sales, dealing with accessible homes, but it must have certainly been a powerful motivator to continue with exactly
 
<strong>Susan Janzen ** 20:20
that, exactly that, because my mom was on oxygen, and she had, she had a lot of issues, mobility challenges. And I had a lot of friends who who were also like in that older age group that had mobility challenges. And those are the people that that were, may say, moving from a two story to a bungalow because they couldn't make manage the stairs anymore.
 
</strong>Michael Hingson ** 20:41
So how do we get people like the Property Brothers? Do you ever watch them and you know who they are? Oh yes, oh yes. We get them to do more to deal with building accessibility into the homes that they built. Because the the issue is that we have an aging population in our world. And it just seems like it would be so smart if they built accessibility and rights from the outset in everything that they do, because the odds are somebody's going to need it
 
<strong>Susan Janzen ** 21:11
exactly. And that's the for the forward thinking, right? You know? And it's interesting that some people, some builders, have told me that just to make a door frame three inches wider does not cost you any more money. But the point, the point is just that it's getting all the contractors on board to to come out of the way that they've been doing it for so long. You know, sadly,
 
</strong>Michael Hingson ** 21:38
yeah, my wife was in a chair her whole life, she was a teacher, paraplegic. Oh, so you know, I know about all this really well. And in fact, when we built this house, we we built it because we knew that to buy a home and then modify it would cost a bunch of money, one to $200,000 and in reality, when we built this house, there was no additional cost to make it accessible, because, as you point out, making doors wider, lowering counters, having ramps instead of stairs, all are things that don't cost more If you design it in right from the outset, exactly,
 
<strong>Susan Janzen ** 22:24
exactly, and that's that's the problem. Yeah, that's the problem. I mean, that's exactly the problem.
 
</strong>Michael Hingson ** 22:29
Yeah. Now we built our home in New Jersey when we moved back there, and we did have a little bit of an incremental extra cost, because all the homes in the development where we found property were two story homes, so we did have to put in an elevator, so it's about another $15,000 but beyond that, there were no additional costs, and I was amazed that appraisers wouldn't consider the elevator to be an advantage and an extra thing that made The home more valuable. But when we did sell our home in New Jersey, in fact, the elevator was a big deal because the people who bought it were short. I mean, like 5253, husband and wife, and I think it was her mother lived with them, and we put the laundry room up on the second floor where the bedrooms were, and so the elevator and all that were just really wonderful things for everyone, which worked out really well.
 
<strong>Susan Janzen ** 23:30
Oh, that's perfect. And that's, that's kind of what I do here in evident that I try to match the people who are selling homes that have been retrofitted and made more, you know, accessible. I try to put out the word that this is available, and I try to get the people in who need that. I feel like a matchmaker, a house matchmaker, when it comes to that, because you don't want to waste that like some people, actually, they'll some people who don't understand the situation have chairless For instance, they they're selling their house, and they rip out the chair. Then it's like, well, call me first, because I want to find you somebody who needs that, and that's exactly what they're looking for. Okay, so that's kind of where, how I I operate on my my job
 
</strong>Michael Hingson ** 24:15
well, and I will tell you from personal experience, after September 11 for the first week, having walked down 1400 63 stairs and was stiff as a board for a week, I used the elevator more than Karen did. Oh,
 
<strong>Susan Janzen ** 24:28
at that, but you survived that. And that was, that's amazing, but it
 
</strong>Michael Hingson ** 24:35
was, yeah, you know, you have to do what you gotta do. I think that there's been a lot more awareness, and I I've been back to the World Trade Center since, but I didn't really ask, and I should have, I know that they have done other things to make it possible to evacuate people in chairs, because there were a couple of people, like, there was a quadriplegic. Um. Who I believe is a distant cousin, although I never knew him, but he wasn't able to get out, and somebody stayed with him, and they both perished. But I think that they have done more in buildings like the World Trade Center to address the issue of getting people out.
 
<strong>Susan Janzen ** 25:17
It's just too bad that we have to wait for that, things, terrible things like that to happen to crazy awareness. That's the only bad thing. What? It's not like, it's not like we're not yelling on the streets. It's not like we're not saying things. It's just that people aren't listening. And I think it depends on if you're to a point where you are actually in a wheelchair yourself, or you have a child who's in a wheelchair now, now they understand, well,
 
</strong>Michael Hingson ** 25:43
yes, it is getting better. There's still a lot of issues. Organizations like Uber still really won't force enforce as they should. All the rules and regulations that mandate that service dogs ought to be able to go with Uber passengers who have a need to have a service dog, and so there, there's still a lot of educational issues that that have to occur, and over time will but I think that part of the issue was that when 2001 occurred, it was the right time that then people started to think about, oh, we've gotta really deal with this issue. It is an educational issue more than anything else. That's true. That's
 
<strong>Susan Janzen ** 26:26
true. There's a fellow here in Edmonton that, and I'm sure it's elsewhere too, but one particular fellow that I know, and he builds, they're called Garden suites. Like in Edmonton, we're kind of getting so much the population here is standing so quickly that the city is allowing zoning for they're called Garden suites, so they're just but he goes in and puts in like a two story behind the home, and it's 100% accessible, barrier free, and no basement. And so we're encouraging people to buy those homes, and they don't cost as much because they're quite a bit smaller. They're only two bedroom but they have everything that anybody would need if they had mobility challenges. And so it's it's perfect for either people who have a son or a daughter who is getting close to being an adult and they want their more a little more freedom and independence. They could use that suite at the back. Or I know some adults in particular who are have mobility challenges, and they just physically move to that new place in the backyard and rent out their home right to make home revenue.
 
</strong>Michael Hingson ** 27:31
Since it's two stories, what do they do to make it accessible? They
 
<strong>Susan Janzen ** 27:34
have, they have an elevator. It's a zero entry, and it's 100% everything in it is specifically so you move in, walk, go right in, and it's, it's accessible. That's how he does it, right from scratch. Cool, super cool. And so we're trying to, I'm trying to promote that here, out here, because I, I know the fellow who builds them, and it makes sense. I mean, even if you want to have a revenue property, right? And you want to build that in your backyard and then rent it out to somebody who needs that, then that'd be perfect.
 
</strong>Michael Hingson ** 28:06
It makes, makes a lot of sense to do that. It does. Mm, hmm. Well, do you think that all of the knowledge that you gained in special education and so on has helped you a great deal in this new, more, newer career of doing real estate sales.
 
<strong>Susan Janzen ** 28:25
Oh, 100% because it's just an understanding. It's just having the compassion and understanding what not, because I haven't experienced it myself, but I do understand what they may be going through. It's just an enlightening for me, and I I just appreciate what they're going through, and I am, you know, I want to make it easier for them, you know, to make any decisions that they have to make. And I try. I don't like, I don't waste their time like, I make sure I go preview the homes first, make sure that it's something and I FaceTime them first to say, is this something you want to even come out to? So I don't want them to be wasting their time or their energy just trying to get to a place that's not accessible,
 
</strong>Michael Hingson ** 29:05
right? Mm, hmm. We moved from New Jersey to Novato California, which is in the North Bay, which is now being just bombarded by rain, but Northern California in 2002 and when we started looking for homes, we tried to find a place where we could build, but there was just no place up there where there was land to build a home. So we knew we had to buy a home and modify it. And one day, we went with a realtor, and he took us to a house, and it was clearly a house that wasn't going to work. The this there were, there was no room to put in a ramp, there were lots of steps, and we pointed out all the reasons that it wouldn't work. And then he took us to another home that was really like the first one. We went to four different homes and. We kept saying, this won't work, and here's why, and it was like a broken record, because it was all the same. I'm so sorry. Yeah, you know, I realized that not everyone has the opportunity to really understand and learn about wheelchair access and so on. But people should focus more on on doing it. It wasn't like I needed a lot for the house to be usable by me as a blind person, but, but Karen certainly did. And what we eventually found another realtor took us to a place, and what was really interesting is we described what we wanted before we started looking at homes with Mary Kay, and she said, I have the perfect home. You'll have to modify it, but I have the perfect home. And of course, after our experiences with the other realtors, we were a little bit pessimistic about it, but she took us to a home, and there was a step up into it, but that's easy to modify. Then you go through an entryway, and then you can go left into the kitchen or right, and if you went right, you ended up in a little Nexus where there were three bedrooms, oh, and it wasn't even a hallway. There were just three bedrooms. And so it was, it was perfect. We still had to make significant modifications, but it really was a home that was modifiable by any standard, and we, we bought it. It was perfect
 
<strong>Susan Janzen ** 31:44
for what we needed. I'm so glad I love that's a good start. That's a good story here. Yeah,
 
</strong>Michael Hingson ** 31:50
she, she got it and and it's so important. And I think Realtors need to be aware of the fact that we deal with a very diverse population, and it's important to really understand all of the various kinds of people that you might have to deal with, but we just don't always see that. Needless to say,
 
<strong>Susan Janzen ** 32:08
that's true. Unfortunately, that's so true. Yeah.
 
</strong>Michael Hingson ** 32:14
So do you how? How much time do you spend doing real estate? Is that a full time job for you.
 
<strong>Susan Janzen ** 32:20
Well, it always has been. I've been full time, full service, so I'm on call, really is kind of what it boils down to. But I've also pursued, in the last since COVID, I've pursued coaching courses because that's something I'd like to get into. And so now I'm a certified Jay Shetty resilience and confidence coach, and so I'm kind of leading, I think, as I age and as I, you know, getting tired of I've been a realtor 21 years now, so I would like to eventually slow down in that area and focus more on coaching people. That's kind of where I'm leaning now a little bit, but I'm still full time up there. And singer
 
</strong>Michael Hingson ** 33:02
and singer and your coach, yeah. So do you ever see your coaching customers? Just check, no no
 
<strong>Susan Janzen ** 33:10
checking. I send them the recording. I'll send them my CD. You can go and get you could get two of my CDs on iTunes, so I'll send them there, or else tell them one of my geeks.
 
</strong>Michael Hingson ** 33:20
Oh, cool. Well, I'll have to go look you up on iTunes. I have, yes, oh, it
 
<strong>Susan Janzen ** 33:25
is a Christmas there's a Christmas one there. I think you'd like that. Michael, is it really cool?
 
</strong>Michael Hingson ** 33:29
And I have Amazon unlimited music. I wonder if. I'll bet there too. You
 
<strong>Susan Janzen ** 33:33
just take in. Susan Jansen, and I come up. I have the greatest love of all is my one, and the other one's called the gift for you, and that's my Christmas split. Oh,
 
</strong>Michael Hingson ** 33:41
cool, yeah. Well, we will. We will check them out, by all means. Well, so when do you rehearse? When do you when do you do singing?
 
<strong>Susan Janzen ** 33:52
Well, the big band rehearses every Saturday. So we, we all get together and we do. So it's, I just, you know, I love the rehearsals, like it's so much fun for me. So that's what we do with my other singing. I still get I still get hired, especially during the summer festival time, I get hired to come back and we call it throwback Klondike dates. And I have one costume of all my costumes that were made for me this you can imagine my costumes is called that Kate were like, a lot of sequins, full dresses with the big furry bottoms and then the feathery hats. So I used to wear those. So I still have one costume that still fits me, and so I use that every summer, and I go out, and I'm asked to do different functions during the summer, and then during all throughout the year, I do parties, you know, like, what if somebody hires me to do a birthday or some special celebration? I still do that. Okay, so
 
</strong>Michael Hingson ** 34:47
how often does the big band actually go out and perform and earn some money? Or does that happen much at all? Not that much because of
 
<strong>Susan Janzen ** 34:54
the size of us, right? Yeah. So, you know, we've done, you know, like the 100th anniversary of Arthur. Is a dance floor. And so we did their 100th anniversary celebration. And can you imagine, like the dance floor was just, it was like I was watching my own show from from the stage, because they we did all the Latin tunes, and they came out and danced the Sava and the rambas and the tangos and everything. It was beautiful. So I got to so that was a really fun gig for us, and then, and so we do other big and larger functions, like in ballroom. So you can imagine a conference, perhaps that's having a big celebration will be the ballroom entertainment. Well,
 
</strong>Michael Hingson ** 35:32
you know, you're in Canada. Can't you get Michael Buble to hire you guys? Ooh,
 
<strong>Susan Janzen ** 35:35
wouldn't that be nice? He's got his own man. He's
 
</strong>Michael Hingson ** 35:39
got, yeah, he does. I know these old charts and yeah, but he occasionally brings to the choir. I know that we, we went to see him well. Karen passed in November of 2022 we actually went to see him in Las Vegas in May of 2022 that was the last concert that we got to do together. And we ended up being relocated from up in the balcony in what Henry, what Harry Belafonte, would call the scholarship section. We We got moved down to the orchestra pit, and we were like in row 18, even two rows in front of Michael's family, but we ended up being there for the concert. It was wonderful. Oh, and he walked out and shook hands with everyone while he was singing, and all that was a lot of fun. But, yeah, he does have his own band, but music's great,
 
<strong>Susan Janzen ** 36:36
so good, and he does that so well. Like my favorite show is the voice. And so he's a judge on there too, and I really appreciate input. And he comes off very Canadian. I think he's this is very friendly and very silly and fun and and just really caring too. So I think he represents us well on the voice.
 
</strong>Michael Hingson ** 36:56
He does not take himself too seriously, which is so important, I think for so many people, so true. He does so well with that. So true. Well, so we mentioned pada Palooza, and you have a podcast. Well also, and you, you've written a book, right?
 
<strong>Susan Janzen ** 37:14
Yes. So I've co authored a few books, and then, plus my husband and I Well, my husband actually is a psychologist. He wrote the book, I typed it, and then he gave me credit, because I kept putting in my own stories and and he would, he was kind enough to put my name on the cover. So and we wrote a book called living and loving each day. And that's how, why I made my podcast that same name, and, and, but when we wrote it, the full title is living and loving each day success in a blended family. Because at that time when we got married, I had the two children, and they were just under you know, they were nine and 10 years old, eight and nine years old, and his boys, he had three boys that were older, like teenagers, and so and his wife passed away from cancer. So we all got together. And I mean blended families, that's a whole nother world, you know, if you're not used to that, that's something else. And, and then it turned out that his oldest son was diagnosed schizophrenic, so that was something that we dealt with together as a family. And, and, and then yeah we so we just felt like this was our life, and we wanted to share that. But that's like combining two separate families together, and how that works, and the dynamics of that. So he wrote some great, great stuff about how to deal with in laws, X laws and outlaws. He called them Yeah, and how to deal with every family celebration, Christmas and Easter, everything you know, like, there's so many things that come up even think about until you're in that situation, like, how do you do it? Right?
 
</strong>Michael Hingson ** 38:52
But it's so great that you two made the choice to do it and to blend the families and not give up on each other, or any of the people in the family, exactly,
 
<strong>Susan Janzen ** 39:04
and that's in that's huge for me. And I can share a little story with you. Feel like the view is okay. So this is kind of cool. So this so when I was singing, and I was just at the end of my second year as Klondike Kate, and I was doing a lot of gigs, like a lot of singing and and I was just kind of cut, you know how they like you're, you see on the calendar that they're you're tuning down here. The end of the year is coming. The end of the gigs are coming, and you're not in that role anymore because they chose a new Klondike. And so those six years that I was a single mom, my husband now had his own radio show, and it was called that's living and there was a show out of Edmonton, and it actually won Canadian awards for this was a talk show during the day for one and a half hours, and it had two psychologists, and the psychiatrists were the hosts. And so on the Tuesdays and Thursdays with Dr Jan, that was my husband and I used. To listen every day because I had, I was a single mom. I really didn't have a lot of support, and I worked every night singing so and I had my kids all day. So it was just like my favorite show to listen to. And when I remember listening to and I heard this Dr Johnson's voice, I always thought he had, like, long white hair, long white beard, so he was just so calm and so compassionate and so smart that he was just such a I never knew what he looked like, but that's what I pictured him looking like. And then it turned out that right at the end of my my singing, I remember listening one day, and he was on the air, and he I was going to my agents I was driving down Main Street in Edmonton, and I remember going to my agent's office to see what was next for me, like, what's next? What next gig do I have? And I remember he came on the air that day, and he said, You know what, folks, I have to let you know that his he said, My wife passed away. And he said, My boys and I've been grieving since the day we found out six months ago. But I need to be here to be of service to you, and I need to be on the air to help you today. And hope you don't mind. I hope you understand, you know he was, you know, and it was, it was so emotional, and like I was sitting in my van, like crying, thinking, because I'd been listening to him all those years, and I just felt so sad for him. And then I kind of, I'm a God fearing woman, and I said, Lord, why can't I meet a man like that that needs me as much as I need him. That was my outside prayer. And you know what? It wasn't even a week and a half later, I get a call from that station, CTC, saying, hey, Sue, can you do a Christmas Bureau fundraiser for us? He said, There's no pay involved, but you can be MC and and, you know, help us. You know, raise money for the Christmas funeral. And so I was happy to do that. And so that's how, how I met my husband was when at that particular function. So that was kind of my, you know, and like, just an answer to prayer and something that I really, you know, it was interesting how, how that all happens when you are very specific and, and so that's how we met. And, yeah, so we've been together ever since 36 years now. Well,
 
</strong>Michael Hingson ** 42:06
as I tell people, you know, Karen passed away two years ago, and I don't move on from Karen, but I move forward exactly because I think if I I've always interpreted Moving on is you go on and you forget, and I don't, and I don't want to forget, so I move forward Exactly. And besides that, I know that if I misbehave, I'm going to hear about it, so I gotta be a good kid, or she's going to get me one way or another. Yeah, that's right. And so, you know, as I, as I said to somebody yesterday, I don't even chase girls, so you know, it works out very well, but you know, the the the issue is that those 40 years of memories are always going to be there, and there's so much to learn from that. And again, it's all about choice. This is so important well, so tell us more about the podcast on how long have you been doing it? How did that start? And and so on,
 
<strong>Susan Janzen ** 43:03
right? So I was actually my daughter has this a nonprofit where she was she works with other parents who have children with adaptive needs, and so she asked if I would interview her parents just to find out about parents stories and you. I'm sure you understand where you want to just tell your story, what happened without having to explain. And, you know, I don't know, just give all the, you know, the background to everything. They just wanted to share this story and to be heard on with no judgment and with compassion. So I said, No, I can do that. I can interview them, and I want to hear their stories. And they need, I think they need to share them those stories too, for whatever happened, you know, with whatever incident happened with their children. So, so I said to my daughter, I sure I'll do a podcast for them, you know, and just interview them. And then I only did it through zoom and not knowing anything about how to do that, I've been MC for fundraisers, but I don't know how to do a podcast. So I did that the best I could, using Zoom. And then I when I was done it, I liked it so much, I thought, well, I better figure out how to do this, like the right way, right? So I actually did take a course. And there was a lady out of Toronto that was giving a course called cash in on camera. And so she talked about how to set up restream, how to set up air table, how to do your mic, your lighting, and all of the things that you need to consider. And so I took that course. And so then I interviewed a few more people and a few experts for her, for her. So that's kind of how I got started, with just focusing specifically on on my daughter's audience. So those parents.
 
</strong>Susan Janzen ** 44:40
And how long ago was that?
 
<strong>Susan Janzen ** 44:41
That was, what, two years ago now total, because I've been doing my podcast now for just over a year.
 
</strong>Susan Janzen ** 44:48
And do you how many episodes a week? Do you do one?
 
<strong>Susan Janzen ** 44:51
I do one, but I, you know what? I've got 140 that I've done. And I'm thinking, I've got quite. If you in the books, you know how that works. Where you report I'm you, Michael, give me advice on this. So I have three recorded that are waiting for me, but plus I have 14 others that are on my book to interview like I'm getting a lot of interest and people who want to be on my podcast, which is wonderful, but then I got, now gotta figure out how to do that, or how to actually, you know, organize it. How often should I be putting out podcasts? Like every three days now, like otherwise, we're going to be going into middle of 2025 I don't know.
 
</strong>Michael Hingson ** 45:33
I started for accessibe, doing unstoppable mindset in August of 2021 when I started using LinkedIn seriously to look for podcast guests in 2022 and I use sales navigators, so we profile authors or coaches or whatever, and we'll send out emails saying, I saw your profile. It looks like you'd be an interesting guest. Would you love to explore coming on unstoppable mindset, what we do is then we, when they're willing, we schedule a meeting and we we talk about it, and if they want to come on, which usually they do, then we actually schedule the time, and I ask them to send me some information, as you know, like a series of questions that they want to talk about, a bio, other things like that, but we got a pretty significant backlog. And I've learned that a lot of people with very successful podcasts do have backlogs. Oh, good. There's nothing wrong with that. Okay, good. It's better to have them. You can always add an extra podcast if you want to play more, but we do two a week now, and just today, we published episode 286, wow. Since August of 2021, and so it's a lot of fun. I enjoy it, and I get to meet so many people. And as I tell people, if I'm not learning at least as much as anyone who listens to the podcast, I'm not doing my job well. I agree, quite invested in it. I think it's so important to be able to do that. So the bottom line is that we do get a lot of interesting people. I talked to someone just the other day who is very much involved in energy and healing and so on. Well, she also was a singer in Australia, had a very serious auto accident, and kind of went away from seeing for a while, and then she realized she started doing a lot of creating, of affirmations, but then she put the affirmations to music, and she points out that, you know, the lyrics are in the left side of the brain, but the music's in the right side, and they actually work together, and so by having them in a musical form, you you're more likely to really be able to internalize them. So she even sang one for us on the earth, a lot of fun, but, but the bottom line is that, you know, it's she also does her own podcast, which is kind of fun, but there is so much to learn from so many different people. I've had so much fun doing it, and I enjoy very much the opportunities to learn. Yeah,
 
<strong>Susan Janzen ** 48:29
no, I'm right there with you, and I think that's why I just keep going, because it's fascinating. And then, and it seems like the right different people come into my, my, you know, my area, just to ask if they can be on it. And it's, it always works out really well, like it's always something that else that I've just kind of broadens it a little bit, but I, I'm trying to be more focused this night, last two months now, in that, you know, in conjunction with my daughter and just doing the parents with accessible, you know, needs, or kids with adaptive needs. And also, some adults are coming to me now too, saying they've in their 30s and 40s, they were in psycho with ADHD, and so they're that diverse, neuro, diverse group. So, I mean, who knows where that will take me, right? I'm open to it
 
</strong>Michael Hingson ** 49:18
well, and that's what makes it so much fun. You never know where the journey is going to take you, or if you do, and you're all embracing it, so much the better. But if you don't know what's an adventure, and that's good too, that's
 
49:28
great. No, I agree with you, yeah. So I love how
 
<strong>Michael Hingson ** 49:31
many, how many pot of Palooza events have you been to? That
 
</strong>Susan Janzen ** 49:34
was my first one. I know I did not have a clue what to expect. I put you down as my potential guest, though, but I don't know how it didn't come up forward. So I'm glad we're doing this now, but I I really enjoyed it. I love the people, and you could tell we were all in the same room with the same visions and the same, you know, compassionate areas that we're working in. So. I was really grateful for a lot of the people I met, great people. Well
 
<strong>Michael Hingson ** 50:03
now you and I also have an event time scheduled next Tuesday. Do we good? Yeah, are you? Well, you scheduled it in my Zoom. But if you, if you, when you go look at your calendar, you'll see, I think what you did was you scheduled it, forgetting this was supposed to be a 60 minute interview conversation. But if you send me a link, this is live radio sports fans. If you send me a link, then I will come to yours next time, next Tuesday, at the time that we're supposed to meet, rather than you coming into the Zoom Room, where we are, or I can make you a co host, and you can record it your choice.
 
</strong>Susan Janzen ** 50:45
Oh, what? Hey, yes, let's do it. Okay,
 
<strong>Michael Hingson ** 50:49
I'll just, we'll, we'll get together, and I'll make you a host or a co host, that'd be perfect.
 
</strong>Susan Janzen ** 50:54
And then you can record it that'd be great. Or, I have three streams, so I can send you the link for that you
 
<strong>Michael Hingson ** 51:01
choose, but long as it's accessible to screen readers, I'm happy. And,
 
</strong>Susan Janzen ** 51:09
yeah, thank you for that, Michael, I did. We'll do that. You got it good. We're booked. Yeah, we are
 
<strong>Michael Hingson ** 51:16
already booked. So it's next Tuesday, so that'll be good. That'll be great, but it's a lot of fun.
 
</strong>Susan Janzen ** 51:23
Yeah, really it's it's nice to get to know people. It's really nice to know other people's journeys. And especially, what I find most fascinating is all over the world, like we're meeting people that we would have never met. Yeah, you know before. So I'm glad. I really
 
<strong>Michael Hingson ** 51:36
appreciate that I've met a number of people from Australia. We interviewed? Well, we had a conversation with somebody from Uganda, number of people in England and people throughout the United States. So it's a lot of fun.
 
</strong>Susan Janzen ** 51:49
It really is, yeah, so we're blessed that that's great. It's a
 
<strong>Michael Hingson ** 51:53
wonderful blessing. I mean, doing this is so enjoyable. I used to do radio in college, and so this the neat thing about doing a podcast, at least the way I do it, is you're not absolutely governed by time, so you don't have to end at four o'clock and and it's so much more fun than radio, because you are the one that's really in control of what you do. So it's it's a lot of fun, but I very much enjoy doing the podcast, right?
 
</strong>Susan Janzen ** 52:23
You're right is that if they start having to go to worship break and not have to take the time and stopping and starting, that is really,
 
<strong>Michael Hingson ** 52:30
oh, that people seem to like it. They they keep emailing me and saying they like it. And I, I'm hoping that they continue to do that. As long as people are happy with me doing it, I'm going to do it. And you know, as I tell everyone, if you know anyone who ought to be a guest on unstoppable mindset, want to hear from you and provide us with an introduction, because it is part of what we do. And so, so much fun,
 
</strong>Susan Janzen ** 52:53
so much fun. So tell me why you Why did you choose that name unstoppable mindset?
 
<strong>Michael Hingson ** 52:59
You know, I was looking for a name. And I've heard some people kind of talking about unstoppable in their lives in some way, but I also thought that we really needed to define what unstoppable meant. And so I just thought about it for a while, and it just really kind of clicked. And I said, Okay, God, that must be what you want me to do. So we're going to have unstoppable mindset. We're inclusion, diversity in the unexpected beat. Love it and it's and it is stuck. And every title for people starts with unstoppable. So you'll be unstoppable something or other. I gotta think about the title, unless you've got some bright idea.
 
</strong>Susan Janzen ** 53:48
Oh yeah, you have to let me know.
 
<strong>Michael Hingson ** 53:51
Well, I'm trying to use something like unstoppable. Woman of many talents. But you know,
 
</strong>Susan Janzen ** 53:56
yeah, I don't have just 111, little lane. I love learning about everything, and I love open and grateful for every opportunity. So that's probably my problem. Yeah, that's our problem. That's not really a problem, but I know it's not,
 
<strong>Michael Hingson ** 54:11
and it's so much fun. So what are your goals for the podcast? How do you hope it will make a difference in the world?
 
</strong>Susan Janzen ** 54:21
I think my, my biggest thing is to say, you know, I've been through, I think it's showing people that they're not alone, that there are people out there who do understand, and there are people there that really do care about them, and that we want to provide information and services, and we want to hear their story. We want them to just know. I think a lot of people feel when they're in situations that are not whatever normal is, whatever that is even mean that they're just they're in isolation, and they're there's nobody that cares and that they don't matter. And I think my biggest thing in my coaching and in my podcast. Have to just say, You know what, we're here, and we really want to understand, if we don't understand, explain it to us. So we do, and that you're not alone in this, and we we're here to help, you know, to collaborate and to help each other.
 
<strong>Michael Hingson ** 55:11
Yeah, well, tell us a little bit more about the whole coaching program, what's what's happening now, what your goals are for that, and and how you're finding people and so on,
 
</strong>Susan Janzen ** 55:22
right? So the coaching my specific areas are confidence and resilience is my is my title, like confidence and resilience coach and I, and I'm going based on my past and the resilience that I've overcome so many different things. So I've got kind of a long list of things every time. So you talk to say, yeah, no, I that's happened to me, but, and just to, just to encourage people to come into either one on one coaching, or I'm going to have group coaching. And on my website, I also want to have drivers where we we create more value, so that if they're a member, then they can get more podcasts that are more about the how tos, like exactly, specifically areas that they might be interested in. And I also want to create a group where we can have, like a one day a week, coffee time, coffee chat, so we can get people together who are in the same boat, especially those parents with children with a breath of me, and just a place where they can just, kind of no agenda, just to chat and and I also would love to have, like a retreat by the end of the year. Let's all gather, and let's just have a day, you know, together, where we can enjoy each other's company. So that's kind of what I'd like to build with my, with my, with my coaching packages, and then also one on one, of course, as well. And that's, yeah, I would like to have a community, like, build a community. So
 
<strong>Michael Hingson ** 56:51
do you do any of your coaching virtually, or is it all in person? Well,
 
</strong>Susan Janzen ** 56:55
right now it's virtual, like, the one coaching I've done so far and but I'm open to either, like, I'm happy to meet people I don't have an office. Um, is that interesting? How, if you would have asked me that question before COVID, bc I would have just had an office somewhere, and where now it's, like, virtual just is so convenient. Yeah? Meeting full and just all the driving I've eliminated, it's been amazing. So, yeah, I would be open to eat it. You know,
 
<strong>Susan Janzen ** 57:27
how far away have you had clients from?
 
</strong>Susan Janzen ** 57:31
Basically, the ones I've had are the ones that I've had up till now. Really, interestingly enough, are local. They're more local people so we could have met for coffee. Yeah,
 
<strong>Michael Hingson ** 57:43
and still might, and we still, I'm
 
</strong>Susan Janzen ** 57:47
sure we will. I'm sure we will, because I keep in touch with them, and they're doing great, but interesting, isn't that interesting? It's a really good question, though, because I'm curious to see you know how far you know, the word will get out to come and join me, you know, in the coaching program, yeah, that'd be human.
 
<strong>Michael Hingson ** 58:08
Well, it sounds like a lot of fun. It sounds like fun, yeah, so why do you still continue to sing? Oh, I
 
</strong>Susan Janzen ** 58:15
can't stop I can't shut up. I just think it's like, even it, yeah, it's too hard for me to stop. It's my joy. That's where I find my you know, even as a kid, going through all the tough times I went through, that was my my joy. It was my vice happy place. So I just
 
<strong>Michael Hingson ** 58:32
so do you think that that singing helps others with confidence and resilience?
 
</strong>Susan Janzen ** 58:36
I um, I think, I think the the techniques that are used in singing, a lot of them are used in podcasting or speaking. A lot of them, we are speakers, for instance. And then they have, they worry about confidence on camera specifically, and when that where light comes on, or when the light comes on, and they just don't know how they're looking or how people are seeing them, those kind of areas, those are the things that I kind of tackle when I talk, talk to them and just explain it as a like, I sang the national anthem for a Stanley Cup playoff game. That's scary, like, that's that's really scary. So I mean, I know I've been there, and I know what that feels like, and I know how your body feels, and I know the importance of breathing, and I think one of the biggest things is just getting people to, just to take deep breaths. You know, when
 
<strong>Michael Hingson ** 59:28
you're when you relax and you lean into it, which I'm sure you do because you're used to it. That gives you a confidence that you can then project onto other people 100% Yeah, exactly. You talked about the red light on the camera coming on. It reminds me of one of my favorite stories. Yeah, right after September 11, I was interviewed on Larry King Live on scene. Oh, wow, wow. We actually had five different interviews, and when the second one occurred, mm. Uh, the the the producer, the director, came into the studio where I was and Larry was still out in California, and I was doing it from CNN in New York. And you know, when they, when they do their shows, everything is like, from sort of the chest up. It's mainly dealing with your face and so on. So for Roselle, excuse me, for Roselle to be able to be my guide dog, to be part of the show, they build a platform that we put her up on. Now she was just laying there. And the director came in and he said, you know, your dog isn't really doing anything. Is there anything we can do to make her more animated? And I said, are the Clea lights on? Because I couldn't really tell and he said, No. I said, then don't worry about it. When those lights come on, she will be a totally different dog, because she figured out cameras. She loved to go in front of the camera. The klieg lights came on, she lifts up her head, she's yawning, she's blinking, she's wagging her tail. It was perfect. Yeah, it's one of my favorite stories. But that is so great. I guess it's also the time to tell you that the name of my third guide dog was, here it comes, Klondike. Oh, really, my third guide dog, anything was a golden retriever. His name was Klondike.
 
</strong>Susan Janzen ** 1:01:18
Oh, that's and I know I'm public dates, and then you got two of us here. This is great. Yeah, that is so cool. Well,
 
<strong>Michael Hingson ** 1:01:26
if people want to reach out and get get in contact with you, they want to learn about your coaching programs and so on. How do they do that?
 
</strong>Susan Janzen ** 1:01:35
So I think the best way is, my website is this, www, dot Sue. Janssen, I'm just going by my short Susan. So S, U, E, J, a, n, z, e n, dot, C, A diamet, and that'll kind of give you everything there. There'll be a little video of my granddaughter on there. There'll be ways to get in touch with me and to book a call. So that would be great. And then we'll chat about it,
 
<strong>Michael Hingson ** 1:01:59
and we have an image of your book cover in in the show notes and so on. And so I hope people will pick that up. Um, I always ask this, although a lot of times it doesn't happen. But does it happen to also be available in audio format?
 
</strong>Susan Janzen ** 1:02:15
No, no. I never did an audio book on that. No, no. Something to work toward. Yeah, I could. I would love to do voiceovers or singing. I would love to do those kind of jobs as well, but that particular book is not
 
<strong>Michael Hingson ** 1:02:29
well someday. Hopefully it will Yeah, exactly, exactly, but they can reach out to you at Sue Jansen, J, a n, z, e <a href="http://n.ca" rel="nofollow">n.ca</a>, yeah. Hopefully people will reach out. I urge you to do that, and I want to hear from all of you who are listening to this. I'd love to know what you think of our conversation today. It's been very enjoyable with Sue so please feel free to email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael hankson is m, I, C, H, A, E, L, H, I N, G, s, o, n, so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, love to get your thoughts. Love to hear what you think. Please, wherever you're listening. Give us a five star rating. We value your ratings immensely, and we really do appreciate you giving us good, high ratings and and also, we just want your opinions, as I said earlier, for everyone Sue, including you. If anyone knows anyone who ought to be a guest on unstoppable mindset, love to hear from you. Email me or have whoever email me or give us an email introduction. We're always looking for people to come on unstoppable mindset, so we really value you giving us that information. We appreciate you for it. So once again, Sue, I really appreciate you being on unstoppable mindset today. This has been a lot of fun. I want to thank you for being here and for being with us today.
 
</strong>Susan Janzen ** 1:04:04
You know, thank you for inviting me, and I think you're amazing, Michael. I love what you're doing, and I really you're inspiring. So I really appreciate you, and thank you for having you today. This has been fun.
 
**Michael Hingson ** 1:04:18
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Woman of Many Talents with Susan Janzen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/25b8e064-ca77-4ff1-8aed-f5d750f125a3.mp3?source=rss&amp;ext=asset.mp3" length="25617449" type="audio/mpeg" />
<itunes:episode>328</itunes:episode>
</item>
<item><title>Episode 327 – Unstoppable Author and Animal Lover with Kim Lengling</title>
<guid isPermaLink="false">https://pinecast.com/guid/0c2fbb29-c922-4b64-b30a-9bd9b63b4715</guid>
<pubDate>Tue, 15 Apr 2025 10:00:10 -0000</pubDate>

<itunes:duration>01:06:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0cb7bc34-a74a-4a50-92aa-9f96da2037e0/UM327-Kim_Lengling-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time is a prolific author, Kim Lengling. Kim is prolific as she has been the lead author on six book anthologies. I cannot say that she came by writing honestly. She grew up in a small Northern Pennsylvania town. After graduating from high school instead of going on to college Kim joined the military with great thoughts and ideas of leaving her small town upbringing and seeing the world. As she describes it, she did leave the small town world, but she only had military duty state side. After four years of service she left the military life and moved back to a “small town” in Pennsylvania.
 
Over time she began and pursued a career in sales and marketing. Along the way she married and had a daughter. She also took a keen interest in helping veterans and veteran organizations.
 
I asked Kim how she began her writing career. She will tell the story about how she was asked to give a speech to some 800 veterans. The story about her talk is remarkable and the unexpected turn her life made after her speech is worth hearing directly from Kim. Bottom line is that Kim was convinced to begin writing articles. Since 2020 she added writing and self publishing books to her repertoire of accomplishments.
 
As it turns out, Kim and I both experienced unexpected life changes due to public speaking. Both of us chose to take full advantage of the opportunities that came our way and we both are the better for it. I very much enjoyed my conversation with Kim and I hope you will as well.
 
 
 
<strong>About the Guest:</strong>
 
As a multi-published author, Kim shares her love of nature and animals, her life with PTSD, and her mission to toss out Nuggets of Hope through her writing and podcast.
Kim is the lead author and coordinator of six anthologies: The When Grace Found Me Series (three books), When Hope Found Me, Paw Prints on the Couch, and Paw Prints on the Kitchen Floor. Her newest book, Nuggets of Hope, was released on November 15, 2024.
In addition to writing, she hosts the podcast Let Fear Bounce, which spotlights people who have faced and overcome personal fear(s) to make a difference in their slice of the world through writing, coaching, film production, philanthropy, teaching, founding non-profits, public speaking, or simply being an amazing human being.
You can regularly find Kim drinking coffee, reading, and talking with the critters in the woods while taking long walks with her dog, Dexter.
Visit her website, <a href="http://www.kimlenglingauthor.com" rel="nofollow">www.kimlenglingauthor.com</a>, to keep up with everything happening in her realm.
 
<strong>Ways to connect Kim:</strong>
 
 
<strong>Website</strong>:                                <a href="http://www.kimlenglingauthor.com" rel="nofollow">www.kimlenglingauthor.com</a>
 
<strong>Amazon:</strong>                               <a href="https://www.amazon.com/author/kimlengling" rel="nofollow">https://www.amazon.com/author/kimlengling</a>
 
<strong>Let Fear Bounce                 <a href="mailto:@Letfearbounce" rel="nofollow">@Letfearbounce</a></strong>
<strong>Apple:</strong>                                   <a href="https://podcasts.apple.com/us/podcast/let-fear-bounce/id1541906455" rel="nofollow">https://podcasts.apple.com/us/podcast/let-fear-bounce/id1541906455</a>
 
<strong>Facebook</strong>:                            <a href="https://www.facebook.com/letfearbouncepodcast" rel="nofollow">https://www.facebook.com/letfearbouncepodcast</a>
 
<strong>LinkedIn</strong>:                              <a href="https://www.linkedin.com/in/kimberlylengling/" rel="nofollow">https://www.linkedin.com/in/kimberlylengling/</a>
 
<strong>Instagram</strong>:                            <a href="https://www.instagram.com/lenglingauthor/" rel="nofollow">https://www.instagram.com/lenglingauthor/</a>
 
<strong>Twitter</strong>:                                  <a href="https://www.tiktok.com/@klengling?lang=en" rel="nofollow">https://www.tiktok.com/@klengling?lang=en</a>
 
<strong>TikTok:                                 ** <a href="https://www.tiktok.com/@klengling?lang=en" rel="nofollow">https://www.tiktok.com/@klengling?lang=en</a>
 
</strong>About the Host:<strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening!<strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</strong>Subscribe to the podcast<strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
</strong>Leave us an Apple Podcasts review<strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
</strong>Transcription Notes:<strong>
 
</strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another edition of unstoppable mindset. And today is kind of a fun one, because I get to talk to another author. One of the things that I participate in and have done for a little while are book fairs, including virtual book fairs, and our guest today, Kim Lengling and I, lengling and I were both on a virtual book fair just a couple of weeks ago talking about our books and this and that and all the other stuff. And I made it really clear that I'm always looking for a good podcast guests, and it just seemed like the right thing to do. And of course, then Kim said, well, not unless you're going to be on my podcast too. So we are going to reciprocate next week. So I actually had a a message, an email yesterday from someone who wanted me to come on their podcast to talk about disabilities. And then they, before I responded, they sent a second letter saying, You do understand, we don't pay for podcast guests or anything like that, which I never expected to to have to to deal with anyway. But I wrote back, and I said, Well, I'm sorry, I do charge. And the charges that you have to be on if you want me on your podcast, then you gotta be on my podcast too. So it's fun to tease, but anyway, Kim, welcome to unstoppable mindset. After all that.
 
</strong>Kim Lengling ** 02:44
Well, thank you. Thanks for having man, I think it's going to be fun doing a podcast swap. Oh
 
<strong>Michael Hingson ** 02:49
yeah, it's a lot of fun to do that, and it's and it's kind of neat, and we get to know each other better and all that. And next year, when we have the book fair, we can, we can always team up on other people, because we'll know each other better.
 
</strong>Kim Lengling ** 03:01
That's right. That is right. And I those book fairs. They're fun. I enjoy doing those. They are and
 
<strong>Michael Hingson ** 03:08
I think the video of it is now out, so it's pretty cool that it is there and is available so well, I want to again. Thank you for coming on and chatting. It's always fun. And as I explained, our podcasts, our conversation, so let's converse and go from there. I'd love to start by learning kind of, maybe, about the early Kim growing up and all that stuff. Early Kim, the early Kim a long time ago, and I guess, long, long, far away.
 
03:43
You know, like I get that song stuck in my head.
 
03:47
Oh, yeah,
 
</strong>Kim Lengling ** 03:50
okay, well, I grew up in a small country town, and I think my graduating class had 72 people total, and it was just, you know, I'm glad I grew up where I did and how I did in the country. I grew up playing outside, and I still play outside every day, 50 some years later. But yet, growing up in a small town, everybody knows each other, which is wonderful, and everybody knows each other, which can be kind of crappy, too, sometimes.
 
<strong>Michael Hingson ** 04:23
Well, there's the other song, everybody knows your name. Oh yeah. From cheers,
 
04:29
yeah. We're just going to keep on breaking.
 
</strong>Michael Hingson ** 04:33
We're doing great.
 
<strong>Kim Lengling ** 04:37
But yeah, I grew up in a small town, and I I'm very appreciative of the small town, I guess I don't know morals and ethics that I learned growing up, and I've tried very hard when raising my own daughter, who is now married and has her own daughter, I tried and worked hard to instill that those same type of values. Within her. And I think I did a pretty good job. But I did, I did. I liked how I grew up, and then I left my small town right after graduation and went into the military, and thinking, you know, oh yeah, I'm gonna go to this small town and I'm gonna see the world by Gully. And it's, you know, it's, it's a, it's an eye opener. I because I didn't go to college, so, you know, I don't know that. I don't have that experience. I went into the military, and that's an eye opener. It's just, wham, you are no longer small town camp. Yeah, you are now. You are now a spoke in the wheel, and we and you don't even have a name, and you're going to be rebuilt into something different. And I am truly thankful, actually, for my military experience. I feel everybody should have to be in it for at least 12 months. It teaches you so much about discipline, self awareness, leadership skills that we can all use as we grow and you know, yeah, that's kind of my younger self in a small nutshell.
 
</strong>Michael Hingson ** 06:10
How long were you in the military? Four years. Okay, now, the small town you grew up in was that in Pennsylvania? Yes. Okay, so, yep,
 
<strong>Kim Lengling ** 06:21
grew up surrounded by farm fields and cows and deer and everything else, all the critters and all that. I just, I love it, and I still live in the same type of area not far from my small town that I grew up in, and still get to enjoy all of the nature, you know, all of the critters that come through. And just I had a black bear come through the other day. Michael, ooh, yeah.
 
</strong>Michael Hingson ** 06:41
And did you have a good conversation with the bear? No,
 
<strong>Kim Lengling ** 06:45
I didn't chat. Didn't want to do that, huh? No, it's I've seen that. I've seen I've lived where I'm at now for, gosh, just about just shy of 30 years, and I've seen bear tracks out there when I'm walking with my dog, but I've never actually come face to face with the actual bear. It was caught on a trail cam, and my neighbors sent it to me and said, Hey, this guy's going through your backyard at 430 this morning. And I'm like, Oh, boy.
 
</strong>Michael Hingson ** 07:16
I don't know whether you can ever make friends with a bear or not.
 
<strong>Kim Lengling ** 07:19
I you know, I'm not going to try. I don't think, yeah, they're kind
 
</strong>Michael Hingson ** 07:24
of big. They are kind of big. I suppose, if they make the initial Overture and they're friendly about it, that's one thing, but probably going the other way is a little bit more risky. Yeah,
 
<strong>Kim Lengling ** 07:36
yeah. I, you know, I would probably just not want to try. Yeah, just, you know, they're 700 and up pounds. That's, uh, that's, They're big. They're
 
</strong>Michael Hingson ** 07:46
big. Well, and then there's always a moose, which gets even bigger.
 
<strong>Kim Lengling ** 07:50
And see, we don't have moose where I'm at, yeah, yeah. And I've never seen one of those in person either. But I always thought, you know, well, you see online and stuff, just how big they are, they're so tall, yeah,
 
</strong>Michael Hingson ** 08:04
and they're probably not the most friendly creatures. Oh,
 
<strong>Kim Lengling ** 08:07
they're not see, I don't know anything about moose, because we don't have them in my neck of the woods.
 
</strong>Michael Hingson ** 08:13
Yeah, I think it'd be fun to try to meet one, but I don't know whether that would be a good idea or not, so I don't either. If somebody else tells me that they have a moose that I could meet, I would believe them. But until that happens, I'm not going to worry
 
<strong>Kim Lengling ** 08:28
about it. Yeah, yeah, not something to worry about.
 
</strong>Michael Hingson ** 08:31
I don't Same, same with a bear. Now, on the other hand, I know your dog's name is Dexter, yeah, and I wonder what Dexter would think of a moose or a bear close up.
 
<strong>Kim Lengling ** 08:44
You know, I'm not sure, because he does his he's a he's pretty big dog. He's not huge, but he's a bigger dog. And there are certain times when we're out in the evening because it's pitch black. I mean, I'm out in the country. There's no lights out here, so it's pitch black out there. So I have a flashlight, and he has a collar on that lights up. And there are times when he will stop, and I call it his big boy stance, because he stops and his whole body just stiffens up, and he's staring at the woods. Now he can see stuff I can't Yeah, yeah, you know. And so I sit there, and I flash the flashlight back through there, because I carry a very powerful flashlight with me, so it lights up everything. And then when I see two yellow eyes staring at me from the woods, I'm never really sure what it might be. And I watch what Dexter's doing, yeah, and there are times where he where he will put himself in front of me, and then there's times where he comes and he will bump my leg with his head, and then turns and starts running back to the house, like, stay out here. Yeah, yeah. So it's been interesting to watch how he how he I follow his lead. When it's dark outside and we're outside, I. Follow
 
</strong>Michael Hingson ** 10:00
his lead. Smart move. What kind of dog is Dexter?
 
<strong>Kim Lengling ** 10:03
He is a Belgian Malwa Mastiff mix. Oh, so he's a big one, kinda, yeah, yeah, not huge. He's about 80 pounds, but he's a he's a good sized dog,
 
</strong>Michael Hingson ** 10:13
bigger than my black lab guide dog, Alamo, who's about 63 pounds.
 
<strong>Kim Lengling ** 10:18
Oh, okay. Labs are wonderful. Labs are awesome. But
 
</strong>Michael Hingson ** 10:22
again, it's all about trust. And I would trust Alamo's instincts any day and do and of course, yes, yeah, you know, but, but it isn't just the the normal guiding, but just in general, his behavior. I observe it pretty closely, and I think it's an important thing to do, because, as you said, they tend to see a whole lot of things that we don't necessarily see.
 
<strong>Kim Lengling ** 10:47
Right, right? No, yeah, even with my other dog, digger, prior to Dexter, digger was about 105 pounds. He was a pretty big dog, real tall and lean and long. He was very protective of me. Oh, and he would always have to be touching me or in front of me, and I took him everywhere with me. We were always out in public, and he was always if someone would approach, he would let them know I would follow his lead. He would never growl, but he would show his teeth like a scary smile, yeah. And I'd be like, Okay, we're not going any further. I'm not going to interact with this person. This person. And then other times he would just come and kind of nudge me, and his tail would start wagging. I'm like, Okay, this person's probably okay. Then it's very you know, dogs or animals period, are just amazing in their instincts. Well,
 
</strong>Michael Hingson ** 11:34
I've been pretty blessed that Alamo has not yet met a stranger. But also we haven't really encountered anyone that would be a really mean, nasty person, and I have seen some dogs who do sense that very well. My first guide dog was a golden retriever. He was 64 pounds, and when we were in college, and I wrote about it in my my new book, live like a guide dog in in college. On our first year we were at UC Irvine. It was a very open, somewhat rural campus, just in terms of what was around us in Orange County, which is not so rural anymore, but people would bring their dogs to campus, and they would just let the dogs roam while they went to class, and then they'd find them at the end and a bunch of dogs, just all congealed, if you will, into a pack. And they would, they would go around together. And one day, they decided that they were going to come after Squire and me. They were behind us, and as they got closer, they were growling, and Squire was doing his job of guiding, but all of a sudden he jerked, and actually jerked the harness out of my hand. I still held his leash, but he he completely jerked away, and literally, as it was described, because somebody else was watching it, he jerked, leaped up, turned around, and went down on all fours, facing these dogs, and started growling, and it just completely caught them off guard, and they just slunked away. But I've never seen a dog do that before, and I haven't seen a dog do that since, and Squire, of all dogs, a golden retriever, for heaven's sakes,
 
<strong>Kim Lengling ** 13:22
right? Yeah, they're usually just friendly, friendly, friendly, yeah, but
 
</strong>Michael Hingson ** 13:25
he, he knew what he was doing, and yeah, and he, he dealt with them.
 
<strong>Kim Lengling ** 13:32
That's awesome. Well, so I just love dogs.
 
</strong>Michael Hingson ** 13:35
Oh, yeah. Well, and we, and we have a cat here. So my wife passed away two years ago. So it's me, dog and cat,
 
13:43
and quite the trio you have going on.
 
<strong>Michael Hingson ** 13:46
Then we all, we all communicate very well, and they all, and they like each other. And I would not have it any other way. I would not want a guide dog that was in any way antagonistic toward cats. Now, now that wouldn't work well. Now Alamo doesn't Chase Stitch. Stitch has claws. I think Alamo is smart enough that he understands that, but, but they do rub noses and they play and they talk. So it works out all right, and every so often, stitch will steal Alamo's bed, and poor Alamo doesn't know what to do with himself, because he can't lay on his bed because the cat's there and he won't try to make her move. I think a couple times they both have been on the bed, but mostly not,
 
</strong>Kim Lengling ** 14:28
yeah, yeah. My my dog. Unfortunately, he's like, a single animal type dog, you know, it can only be him and and the neighbors cats. Sometimes, if they end up in my yard, he gets them up in a tree. So he's he's got a he's got a very big prey drive for anything smaller than him. We
 
<strong>Michael Hingson ** 14:53
had a we had a dachshund. Once it was a miniature dachshund. Oh, and he treated cat. One day before my brother and I went off to high school for the day, and this cat was up in the tree. We came home and Pee Wee was still barking at this cat up in the tree. The cat was up in the tree sound asleep, not worried about anything. This dog's dog didn't know when to shut up anyway. It was kind of funny.
 
</strong>Kim Lengling ** 15:25
Well, dogs are amazing. My dog, when he is he's treed raccoons, all kinds of stuff, anything smaller than him, he takes off after he has he does have quite the prey drive. And I think that's the Belgian mountain wall coming out in him. Yeah, you know, pretty sure that's that part. And I've not been able to get him to stop that. But I'm in the country and, you know, okay, it is, it is what it is. It is what it is.
 
<strong>Michael Hingson ** 15:53
Well, so did you see much of the world when you were in the military?
 
</strong>Kim Lengling ** 15:56
I was actually all stateside, interestingly enough, yeah. Well, you saw the country then I did. I saw some of the country. So, yeah, I'm it's, it's an experience that I'm glad that I I had. What did you do? I did Morse code, actually. Okay, yeah. And it's funny, years ago I ran into, because this is quite some time ago, quite some time ago, and it was years ago I ran into a couple of younger Navy guys at a gas station. They were filling up their car, and I, of course, went up and thanked them for their service. And I had just come from a funeral, so I was in a military funeral, and I was part of the honor guard at that time, so I was in my honor guard uniform, and they're like, well, thank you for your service. What branch were you? And we're just chit chatting, you know, like folks do. And they said, Well, what did you do? What was your MOS and I told them, and they looked at each other, and their cheeks got red, and I said, What's What's so funny? And they said, Oh, ma'am, we don't use Morse code anymore. And I went, Oh, well, my goodness, when did they stop using it? And the one, the one kid, and they were kids, they were like, probably 18 to me. Anyway, they were at the time, 1819, years old. And the one looked at the other, and they said, Well, wait a minute. No, no, we did use it that one time. I remember there in the Navy, and they were on deployment out in the ocean, sea, wherever. And they said, no, no, there. Remember that one time that that old guy, he did use Morse code. He had, we had to use it because some part of the electrical went out. And I and they were, I looked at them and I went, when you say old guy, what? What do you mean by that? And their faces turned so red. And the one kid, he goes, Oh Ma'am, he must have been at least, oh geez, 37 and at that time I was like, 41 I just started laughing. And I said, well, he wasn't really all that old, you guys, but So yeah, that was a and so
 
<strong>Michael Hingson ** 18:02
what do they use now that they don't use Morse code? I honestly
 
</strong>Kim Lengling ** 18:05
don't know. I think everything is more electronic. And yeah, I mean, yeah, it's been so long since I've been it's been a while. It's been, it's been a decade or few.
 
<strong>Michael Hingson ** 18:15
Well, I learned Morse code to get my ham radio license, and I still remember it and and it, and it still is a means of communications that can sometimes break through when voice and other things don't come through. Absolutely,
 
</strong>Kim Lengling ** 18:29
absolutely no, yeah, and I don't remember a lot of it, probably just because I was so sick of hearing it. I don't, I actually don't remember a lot of it, but if needed, I could, oh yeah, touch up on it.
 
<strong>Michael Hingson ** 18:47
So how fast were you able to receive code? Um,
 
</strong>Kim Lengling ** 18:51
we had to, in order. We had to pass a certain what was it? 2222 words a minute. Okay, I think, I think we had to get 20 I think it was 22 in training when we had, when we were in tech school in order to progress. I think it was 22 Yeah, yeah. And that's fast for people who don't realize when all you're listening to is, did audit, yep. I mean and going 22 words a minute. It's it just sounds like
 
<strong>Michael Hingson ** 19:18
I went a friend of mine, who was also a ham operator, and I were talking one day, and he was telling me about this kid that he had met on the air, and they were both doing code, and he decided that since this kid was a kid, that he would play a trick on him. And he slowly started speeding up how fast he was sending the code, and I don't know how fast he got to and then the kid said, Oh, you want to play that game. And he just started going at like, about 60 or 65 words a minute, which means he was probably using an electronic key or a bug, but I don't
 
19:56
know, right? Because how would you do that with your fingers? Really? It would
 
</strong>Michael Hingson ** 19:59
be hard. But anyway, this kid was doing it, and the guy went, Okay, you got me.
 
<strong>Kim Lengling ** 20:07
So, yeah, amazing. I mean, it truly is amazing. It's, it's amazing, yeah,
 
</strong>Michael Hingson ** 20:13
and, and it's, it's still a very relevant thing to to have in the arsenal if you need it ever. Oh, I agree. I agree. Yeah. So, so what did you do when you came back from being in the military for four years?
 
<strong>Kim Lengling ** 20:27
I came back to my small hometown and didn't do much for a bit. I was kind of a weird it was, it was, wasn't so easy transitioning home from to, you know, being in the military, to coming back to the hometown, because nothing felt right anymore, right? Well, you were in a different world, right? And I was a different person, yeah. And so I didn't stick. I didn't stay there very long. I got a job, you know, got a job, and then it was couple years later, I ended up marrying my high school sweetheart, and we, you know, got married, had got a little place, little house in a different town, and had my daughter. And, you know, did that became a wife and mom and, you know, did the working and being a wife and a mom and all of that stuff? So,
 
</strong>Michael Hingson ** 21:27
yeah, so do you still do that?
 
<strong>Kim Lengling ** 21:31
No, I am divorced. My daughter is mid 30s and married and has her own daughter. So I'm I'm actually a brand new grandma. Oh, there you go. And I am just loving it. I'm loving every second of it, but you don't have the husband anymore. No, no, it's me and Dexter, and that's just fine. Yeah, it's just fine. And so well, and that it's I've, I have found out, you know, it's interesting when you're a wife, a mom, you work full time, and then your life completely changes, and you're an empty nester, completely empty nest, and it's just you and the dog. You have to find out who you are again, yeah, and it was very interesting for me, because I was like, oh my goodness, I forgot who Kim was. So it was an interesting journey to find that out and to find out, you know, what did I even like to do? Because I was always running here, running there, doing this, doing that, family, kids, stuff, you know, all of the things, doing all the things. And then I was, you know, now I had time to figure out, what do I like to do, geez, what did I like to do? You know? So it was interesting. Spent. It was interesting the first few years figuring out who I was again and what I liked to do and what makes me, you know, what fulfills me and and, you know, to reach a point where I'm thriving in that, you know, it was interesting.
 
</strong>Michael Hingson ** 23:02
And what did you decide that you like to do?
 
<strong>Kim Lengling ** 23:07
I like writing, and I love doing and I love doing my podcast and volunteering I volunteer for with my veteran post, been doing that for over 25 years now, helping veterans in need, those folks that might need a little bit of help here and there, and then also, it's a project support our troops, which is a monthly thing we've been doing every month for 24 years, sending care packages to those men and women who are deployed around the globe so, and it's all done by donations. So that's, that's a lot, it's a lot of my time, and a lot of where my heart is is helping those folks. So I've been able to really, you know, put a lot into that, which is very fulfilling.
 
</strong>Michael Hingson ** 23:56
What made you decide that you really liked writing?
 
<strong>Kim Lengling ** 24:00
You know, it was years ago. When was it? Oh, gosh, close to 20 years. Oh, my goodness, a long, long time ago. About almost 20 years ago, I was asked to give a speech at a local veteran event. And it was a large veteran event. There's about 800 people there. I had never spoken in public before, and I was asked to give a speech. And I my step grandfather, so my stepfather, his dad, was the last surviving World War One veteran in my area. Ooh, and he passed away in 1997 and I thought, you know, I'm gonna talk about him. So I spent quite a bit of time with my step dad, and we went through his dad's stuff that he had brought home, and I learned all kinds of stuff about him and his time in World War One, and he was, he was the last man of the last man's Club. Job, and that was formed in themes France on Armistice Day, and the mayor of this small village in France had a bottle of wine and came out to the boys of Company B, literally, they were the boys of Company B from my town, and gave them this bottle of wine in celebration, you know, of the signing of the armistice, and the guys all decided they weren't going to drink it. They were going to keep it. And as time went on, it would pass to the next comrade, and whoever was the last man standing would be the one that has that bottle of wine, and he would then open it toast his fallen comrades. So the the last man's club is what they called it. And my step grandfather was the last man of the last man's club, and he passed away at the age of 104 Wow. And so I shared his story and the story of the last man's club. That was my speech. And it was, it was about a 15 minute speech, and for someone who'd never spoken in public before, and you know this, 15 minutes is a long time, can be a long time to talk in front of a group of people, and there were television cameras there, and it was just, it was overwhelming. But I got up there the first two minutes, my voice was shaking because I was a little nervous, and then I just fell into the story, because it's just a beautiful story. And when I was done, it was, there was, and I'm there, was about 800 people there. It was total silence. I mean, you could hear a pin drop, and I thought, oh my goodness, I just blew it. But then there was one, one person started clapping, and then another. And then the place like this was an outdoor event, they interrupted. They just went crazy, and people were crying, and the local newspaper came up to me. The local newspaper editor came up to me and said, Would you consider writing an article, you know, about veterans for the for the paper? And I said, Oh, my goodness, I'm no writer. And he goes, Well, who wrote your speech? And I said, Well, I did. And he goes, well, then you're a writer. And that was the little spark that that lit something up in me. Somebody saw something in me that I had never even considered looking for in myself. And so that was the little spark that got me going so
 
</strong>Michael Hingson ** 27:34
you hadn't really contemplated, contemplated writing before then,
 
<strong>Kim Lengling ** 27:38
no, not at all. And and and never, really, it had never entered my mind. And I started doing these monthly articles, and I was interviewing veterans. And I'm very I'm very connected with my local veteran community, and being a veteran myself, the veterans were pretty comfortable talking to me, and I, you know, I spoke to numerous former prisoners of war. Most of, most of who I interviewed over the years were combat veterans. A lot of them were Vietnam vet combat veterans, and hearing their stories. And first off, it was very humbling that they would even share them with me, yeah, because a lot of them won't or don't want to, or can't, you know, can't, yeah. And so for 14 years, I did that each month, and there were, I started getting a following, you know, I, you know, I'd run into because they, they would post a picture with me and my article in the paper each month, and I'd run into people, and they'd be like, Oh my gosh, you just brought me to tears with that article. And I just so enjoy reading your monthly stuff. And that's when, you know, I just I didn't know what I was doing. And when I look back at some of those nights, I'm like, Oh my gosh, Kim, you were such an awful, awful writer. But as time went on, I could, I learned. And then I just started doing some stuff online, finding free courses, and, you know, doing what I could, teaching myself a lot of stuff about writing and just how to make it better. And so that's, that's kind of, I just kept, I rolled with it. I just kept rolling with it. And now that I, the last five years, I've had the opportunity to actually work from home full time now and put a lot more of my time into writing, and I'm still learning. We all learn something. We're still, you know, we're all learning, hopefully, we're all learning something. And so, yeah, hopefully so I can see how my my writing has changed, how my voice has changed, and I just hope, I just hope I'm better than I was yesterday. That's what I hope each day, I'm a little bit better of a writer than I was yesterday, because hopefully I learned something new.
 
</strong>Michael Hingson ** 29:48
And that's fair, we have somewhat similar starts in the whole process. So for me, of course, September 11 happened, and um. The media got the story and like, about a week and a half after September 11. I don't remember exactly what day it was. It must have been around the 20th or so of of September, but I got a call on the phone, and this guy said he was the pastor of a church, and he had heard about me, and asked if I would come and speak at a church service they were going to hold. And I said, Well, I guess tell me more about him. He said, Well, we want to hold a church service for all the people who were lost in the World Trade Center who were from New Jersey. I said, Okay, that seems like a would be a worthwhile thing to do. And so we agreed to do it. And then kind of the last thing I asked him before hanging up was, how many people are going to be at this service? And he said, Well, it's going to be an outdoor service, and there'll be something over 5000 people. Now it's not that I hadn't spoken in unusual situations before, because being in sales, you never know where you're going to be on any given day, from a board of directors of a Wall Street firm to IT people or whatever, but still 5000 people, and that's a lot. And when I got there, I also learned that Lisa beamer was there. Now Lisa's husband, Todd, was the guy on flight 93 who said, let's roll. Let's roll. Yeah. And Lisa was not an animal lover, but she and Roselle hit it off, and so she she really and Roselle was my guide dog in the World Trade Center. So they had a thing going, which was kind of cool, but the speech wasn't overly long. It was only supposed to be about six or seven minutes, and it was, and that is really what got me started down the road of doing public speaking. Then the next year, we were at an event where I met the publisher of the AKC Gazette, and George said, You should write a book. I said, I've never thought of writing a book, and it took eight years to get it done and get the right combination, including someone to collaborate with, because I wasn't really all that familiar with writing. But anyway, we wrote thunder dog, and it got published in 2011 became a New York Times bestseller. So that was pretty cool. But, you know, circumstances do offer us opportunities, and it's important to really take them when you can. And so we you and I have both done that in various ways, yeah,
 
<strong>Kim Lengling ** 32:35
and it's interesting when you look back to see how things unfold. Mm, hmm, you know, and you had mentioned that you were in sales, and that's my background, 25 years of sales and marketing. So it's and I've talked to I've talked Well, I'm sure you have too as well. Many, many authors, and a lot of them have some sort of sales or marketing in their background. Have you found that to be true as well? I
 
</strong>Michael Hingson ** 32:59
have, and especially today, you have to, because the publishers aren't doing nearly as much as they used to to promote books, and they want the authors to do a lot more. And I think that the publishers, some of the publishers, could do more than they're doing, but they because they rely on social media and so on. But there's a lot more to it than that. But unfortunately, that's not what they do. So, you know, you you cope with what you got. That's
 
<strong>Kim Lengling ** 33:26
right, that's right, you know. And I found that a lot of the the larger publishing houses, and even some of the mid sized ones, in order for them to even take you on, you have to have a certain number of followers, or whatever it is on your combined social media platforms, yeah, and so many authors don't, don't.
 
</strong>Michael Hingson ** 33:53
And you know, we're not
 
<strong>Kim Lengling ** 33:54
all out there being influencers, you know, yeah, but
 
</strong>Michael Hingson ** 33:57
you also have to make the commitment to promote, and so absolutely, so we do and it, and it's, it's part of what needs to be done. And I don't mind, and I understand the concept of an author has to be part of what promotes their book. They they shouldn't rely totally on the publisher, and that's fine, but I do think that publishers could do more than they do a lot of times to help today, that social media is the thing. Well, it's not the only thing, and you miss out on a lot, on a lot, by just dealing with social media,
 
34:34
right? That's where a good publicist comes in.
 
34:37
Yeah.
 
<strong>Kim Lengling ** 34:41
Yeah, yeah, that's, that's helpful, but no, yeah. And I, well, I enjoy doing the but it's so it's almost a full time job marketing. Just, it is, you know, it's, it's a lot of work. And, you know, I, I'm self published. I didn't go the, the traditional publishing route. I. And knowing, you know, regardless, I would still be doing the same amount of work that I'm doing if I went the traditional route, right? Because I'd still have to do a majority, or, if not, all, of my own promotion, which I don't mind. I enjoy doing that, because then I actually get to meet, yes, a lot of interesting people.
 
35:22
You know, people it
 
</strong>Kim Lengling ** 35:24
is, and the people that have been put in front of me, you know, like yourself, you know, we made a connection, and now I'm here a guest on your show, and you're going to be a guest on mine. I mean, how cool is that? So, you know, you get to meet people that might have nothing to do with your book. It's just, it's just cool to you know, humanity, to meet, to meet other good, decent people is a good thing.
 
<strong>Michael Hingson ** 35:49
It is by, by any standard, right? You primarily today write fiction. So what got you down the road of writing fiction or non actually, non fiction, non fiction, non fiction,
 
</strong>Kim Lengling ** 36:01
that it was. It was all of the interviewing that I did with the veterans, you know, keeping keep into the the personal stories. I really enjoyed that I I enjoy it, and being able to not only write the story, but pull that emotion from it too. And I found that at first it was somewhat intimidating, because I'm thinking, how can I, how can I get these in words on paper, where people are going to feel what I'm feeling right now listening to this gentleman, yeah, you know. And it just that that kind of fascinated me, and that's what made me want to keep on writing and learning how to do it better. And so I just stuck with it. So I, yeah, I've not written anything fiction
 
<strong>Michael Hingson ** 36:50
at all. One of the things that I I find is that what makes I think good, successful writers, l will deal with non fiction right now, but is to be yourself. So when you interviewing people, your personal self has to come through, not in in the in an opinion way, but just how you are able to portray the people who you're talking with. And interviewing it comes out so much better if you really can feel it, which is again, getting back to your, your being yourselves,
 
</strong>Kim Lengling ** 37:26
right? Yes, I think, yeah, being authentic, yeah, just, you know, I've had, I don't know if you've had folks on your show that I've had a few that I was the first podcast they were ever on, and they were quite nervous. And I said, Well, you know, before I even hit that record button, you know, I don't mind sitting here chit chatting for a bit, so, you know, you feel a little bit more at ease. And it just took without fail, my guests have said, you know, Kim, thank you for being such a welcoming host, and you made this fun. And, you know, there's no, because there's no pretense with me. You know, it's, it's, I'm come as I am. I'm not all, you know, I don't get all my hair is not done. I don't have a bunch of makeup on or anything like that. It's, you know, you can't. This is Kim. This is me. This is who I am every day. And, you know, hey, let's sit down and have a cup of coffee. That's that's how I try and, you know, get my guests at ease, you know. And I'm sure that you've had guests that have probably been kind of nervous, maybe it's their first time on a show or something. Yeah,
 
<strong>Michael Hingson ** 38:31
one of the things that I do, though, and I really have found that it works very well to do this, is before I have a guest on the actual podcast, I want to sit down with them and have a half hour conversation where we get to know each other. So I insist that anyone who wants to come on to unstoppable mindset has to spend some time with me ahead of time, and that way, when I find people who aren't familiar with podcasts, or, you know, they say, Well, I'd love to come on, but I don't know what to talk about. We can talk about it, and we can, we can get them to relax and recognize that they do have a story to tell, and what we want to do is to to hear their story, and they don't need to worry about being uptight, because there, there are no set rules that you have to do this or you fail. It's all about really enjoying what you do and just being willing to talk about it.
 
</strong>Kim Lengling ** 39:32
Yeah, and that's, that's an awesome idea. And I know a lot of podcast hosts do that. I have not I, and I don't know why. I've never really come up with a reason why I haven't had, you know, just that sit down chat 1520 minutes prior, you know, maybe a week before the show, or whatever. I've just, I've just not done that. I don't know. I we usually end up talking 10 to 15 minutes prior to me hitting record. Um, there's only, I really had one instance with one guest. And. Was a couple years ago where we did chit chat. And as we were chit chatting, it was that at that point I thought I should probably do pre screening, yeah, and I, I, we went through with the show, and I pre record everything, yeah, so I did cut it short, and I never published it. It was that was the one and only time that ever happened. This person never got back to me, never said, when's this going to be out? It was just such an uncomfortable chat. And I was thinking, wow, on paper, this person was a completely different person than when I'm actually talking, yeah, so, and it wasn't in line with anything of what we had discussed. So it was, it was, that was interesting. That's only in four years that's only happened one time, and that was one day when I thought I really should do pre screen.
 
<strong>Michael Hingson ** 40:59
Well, I've had, I've had two. One the we did the podcast, and this person just had no effect to their voice. And as much as I talked ahead of time about I want to hear your story and all that, he just couldn't tell a story. Oh, yeah. And so that one didn't get published, and then another one I did, and I thought it was a great podcast, but the person said, I absolutely do not want this published. I just decided that that I don't want to do it. And
 
</strong>Kim Lengling ** 41:35
I had one like that after we had recorded and everything, and I thought I too for and they it was like three days later, because I said, Well, it's going to be up and uploaded probably two to three weeks from now. It's like two or three days later. They said, You know, I've changed my mind. I don't want my story out there at all. Yeah, there was fear in theirs. There was fear involved. Yeah, there was, there was
 
<strong>Michael Hingson ** 41:55
clearly fear, um, with my person as well. Oh, yeah. And they got very, very nasty about it when I said, Look, it really is a good podcast. So, you know, I'm not going to, I don't want to have people and make people do things they don't want to do. I've had several people who have said, well, I want to hear the podcast before it goes out and and I'll say to that, no, it's a conversation, and I don't edit it. So the whole idea is that if there's any editing, it's just to deal with getting noise out of it and all that. But only that doesn't happen. But, you know, and people accept that, but again, it's fear. But the reality is that I believe everyone has a story to tell, and I believe that everyone, if they're willing to do it, should tell their story, because it will show other people that they're not any different, and we're all more unstoppable than we think we are. And that's the whole point of the podcast.
 
42:58
No, that's I agree. I agree 100%
 
</strong>Michael Hingson ** 43:02
Well, tell us. Tell me about some of the non fiction books that you've written. Tell me a little bit about what you've done and and so I just
 
<strong>Kim Lengling ** 43:08
had, I just had one released last week, actually called nuggets of hope. And that one has been in the works for a couple years, and it started with not me thinking about turning anything into a book. It was, it just started with the word hope. Showed up everywhere, everywhere, and I felt very strongly that I was supposed to be doing something with it. And I ended up getting polished stones with the word hope engraved on them, and carrying those with me. And I thought, Okay, I think I'm supposed to be giving nuggets of hope to people and but I wasn't sure how to do that, but I had this very strong nudge that I was meant to be doing this. And so that began a couple years ago. And I would just approach people who I would see, you know, I'm out running errands, doing my thing, and I would just someone would catch my eye, and I would feel very strongly nudged. Be like that person needs a nugget of hope. And I would just approach and say, Excuse me, ma'am, or sir, I would like to give you a nugget of hope today, and without fail, and I've been doing this for a couple years, so I've been handing out quite a few my little stones. And without fail, every single person I've approached has has put their hand out to accept that, and I get a hope and from a total stranger just coming up to them. You know, it's, it's amazing. And the reactions that I've had have just been, you know, there's been tears, there's been laughter, nervous laughter. There's been funny looks like, Who are you crazy woman approaching me? Um, I've had people hug me and I had one older gentleman yell at me in anger and swear at me in Walmart, and, you know, ask me very loudly, what the hell did he have to hope for? And but he took the nugget of hope and put it in his pocket. Yeah, and I knew in that moment with that, that particular gentleman had nothing to do with me and he was in his probably had to have been in his late 80s. So I don't know what was gone in his life, but I do firmly believe, even to this day, that I was meant to be in front of him at that moment in time and give him a nugget of hope, a nugget of hope. Yeah, I firmly believe that. And I don't know, you know, when our interaction was done, he was still an angry man, and that's okay, because I didn't let it land on me, because it wasn't supposed to. It wasn't directed at me. And I got in my car, and I actually did cry. I sat in my car with my head on my steering wheel, crying for that man, because my heart hurt for him. And I thought, you know, what? If he's what if he just lost his wife, and he has no idea. And because he was yelling at me about not knowing what dish soap to get, he couldn't find the kind that he needed. And I thought, maybe, you know, he just, he had just lost his wife, yeah, and she always used a particular soap, and he couldn't find it, and that was what put him over. Maybe he's a full time caregiver for a family member, you know, maybe a white, I don't know, Alzheimer's, what have you. Maybe he was just coming off of a very long illness, and he's on his own, a widower, whatever, because he was, he was late 80s, at least, and looked very, very, very tired. And my heart just hurt. My heart just hurt for him. And I thought, You know what, he might have been yelling and swearing at me, and that is perfectly okay, but I'm going to sit here and pray for him. I'm going to pray for peace and for grace to just envelope him, you know, just be covered in it, and maybe when he wakes up tomorrow and he goes to grab all that stuff from the hallway table and put back in his pocket, he'll look down and see that yeah, and maybe then it'll be like, oh, you know. Or maybe, maybe not. Maybe it would be a week, maybe a month, whatever. But I firmly believe in my heart that at some point he was going to see that, and it would
 
</strong>Michael Hingson ** 47:24
click, and you haven't seen him since, I assume, no, it's
 
<strong>Kim Lengling ** 47:27
total stranger. I don't know these people, you know. And there was one time I have these, I got little cards made too, because, well, these stones are pretty expensive, actually. So I got little cards made too, just tiny, little square cards, and it says, share a nugget of hope today. And on the back, it says, The world is a better place because you're in it. And I had some of those because I had forgotten to put stones in my pocket, and I had a couple of those cards in my purse. And I was in a store just picking, you know, doing errands, and I was walking by some sweaters, and I thought, I'm going to put one of these little cards in a pocket of that sweater and just put it in. Didn't think anything of it. Several days later, I got a message through Facebook from a young lady saying, I don't know if this is the person who left a card in a sweater, but if you are, I want to thank you for leaving this little nugget of hope in that sweater, because I've been struggling with my weight for a very long time, and I had an event to attend, and I was looking for a sweater that would help make me feel better. And she didn't notice that that little card that said, be a nugget of hope today, the world's a better place because you're in it. She didn't notice it until she was home putting the sweater on again to try it on in front of her mirror. And she said, if that was if the person that I'm reaching right now is the person who left that card, I want to thank you for doing that, and I also want to let you know I'm going to keep this card, and when I feel so LED. I'm going to tuck it into a pocket somewhere in a store too, and hopefully someone else will get it, and they will, they will receive it as as I received mine. And I was just like, Oh my goodness.
 
</strong>Michael Hingson ** 49:12
You know, ever since thunder dog was published, I get emails. They're they're sporadic somewhat, but I get emails from people who have said how this book inspired or how I learned so much. And you know, as far as I am concerned, I am better for all of the comments that I get. I learned from everyone who decides to reach out in one way or another, and I encounter people in very, very unusual circumstances. I was in Dallas Fort Worth airport one day, and this guy comes up to me, and he said, You're Mike Kingston. You just wrote thunder dog, and I want to shake your hand, and I want to take you to lunch. And I had time. So. Did go to lunch and I and I never had met the guy before, but he had read thunder dog, and it obviously made a difference to him. So I think, as I said, every time I hear from someone, I believe it makes me a better person. It teaches me that when we put out words or seeds in the field, or whatever you want to call it, that you never know where they're going to plant and thrive. But if that's what I'm supposed to do, then I'm glad I'm doing it.
 
<strong>Kim Lengling ** 50:36
I feel exactly the same, and I like how you said you were it you said each, each comment that you get makes, makes you a better person, and that that's so profound, and it's, it's humbling, isn't it? When you get comments like that, or people approach you and say something that, you know, it was inspiring, or that motivated me, or, you know, wow, that's something I really needed. I mean, it's, it's very for me anyway, it's very humbling. I had an older lady. I was helping her put her groceries in her car. It's just, I just randomly saw her, you know, struggling, and I had a nugget of hope in my hand too, of course. So I went up and I, you know, said, I'd like to give you a nugget of hope, and I'd also like to help you put your groceries in your car. And we got done doing that, and she looked down at the nugget of hope in her hand, and she got all teary eyed, and gave me a big hug, and she said, You are my absolute angel today. You have no idea how much I needed this. And I went, I'm so grateful that, that you're the one that's receiving this, and that you you know that, that you need it. She goes, but I said, but I am no angel. I am no angel. And she said, she's, you know, she just kind of chuckled, and, you know, said, No, you have, you just have no idea. You have no idea what this means to me today. And I didn't ask, because it's none of my business, yeah, you know, I just, I wished her a blessed day, and I went back to my car, and I sat there, and I sat there, and there was another time I actually cried. I was like, oh my goodness, this is what I think I'm, you know, I'm supposed to be doing this random stuff. And it's not random, obviously, but I don't know it's, it's profound, and it hits you, and I'm sure that that's, yeah, probably your book has probably done the same. Your book is a nugget of hope. You know, to many people, I'm sure,
 
</strong>Michael Hingson ** 52:22
I hope it is. I didn't, I didn't write it to do anything other than to try to encourage people and motivate people and teach people a little bit. And I guess it's done all of those things. So I can't complain.
 
<strong>Kim Lengling ** 52:34
No, it's awesome. It's great. And what a beautiful What a beautiful legacy, you know, because that's always going to be out there. Yeah.
 
</strong>Michael Hingson ** 52:43
Well, you wrote a New Britain or been the lead on a number of anthologies. And I think three of your books are in the series. When Grace found me, tell me about that series. Those
 
<strong>Kim Lengling ** 52:53
started that was in 2020, actually, when the world shut down. Yes, and I was online, and I found an online writers group. It was all women, and the majority of them were from England. And so I was like, the minority being the American. And I met a beautiful lady online, and she had just started up a faith based publishing company. And so her and I were like, hey, you know, let's chat afterwards. And so we set up a zoom and chatted afterwards for a while. And I said, you know, I've had this idea. I've got a few stories in my head, but I would love to get other people's stories. You know about, you know, when Grace found them, and we were just chatting about grace, and she said, Well, let's figure out how to make this work. And so her and I actually start to together. Started those when Grace found me series, and we asked a few people, and then it kind of snowballed, because it was just going to be one, just going to be one book, 20 people done, once it reached 20, and we're like, oh, this, you know, we've got enough for a book. They're 1500 words each. The stories, they're beautiful. Let's do it. But then word of mouth got out somehow, online, and people kept coming forward. Well, I would like to participate, and I have a story, and it turned in. It went from one book to three books, and 2020, co authors in each book. And we, we published all of those within 12 months. Wow. It was so much work, so much work. But those, those stories, oh, my goodness, the the comments that we got after they were out, you know? And she, she's just started her little, tiny, little publishing company, and it was just, it was just amazing. What an amazing experience. And then I, you know, two years ago, I and I truly enjoy bringing folks together to share their stories, and I enjoy, you know, collaborating and coordinating all of these. And. And so the the last two have been paw prints on the couch and paw prints on the kitchen floor. And those are anthologies all about pets. You know, people are sharing their their stories about their pets and how they've enriched their lives or changed their lives or saved their lives, you know? And it's, it's just rewarding to me, and it's also fun to give folks that maybe have never written before, that chance to say I'm published in a book, you know? Because that's pretty exciting stuff for folks. And some folks are like, I've never aspired to be a writer, and I don't want to be, but I do want to share my story in this book. Yeah, you know. So it's been fun, and oh my goodness, I learned, I learned how to publish. You know, like I said, I like to learn. So I've learned so much about publishing and formatting and how to corral all the people that are involved in the book.
 
</strong>Michael Hingson ** 55:57
Have you? Have you converted any of them to audiobooks,
 
<strong>Kim Lengling ** 56:00
no, and I need to do that. I just don't have the funds to do that at this time. That's that's not something that's cheap, and I'm not set up to do it myself. I don't have the right I have the equipment, but I don't think it would be the quality that I want it to be if I did it myself, and I just don't have the funds to do that, and I would, I would love to do it for the paw prints books, both of them, for sure. And I'm considering do, because everybody's going, you have to, when's the third one coming out? And I said I wasn't really planning on and they're going, you have two, you have to do at least three, and then make it a series. So I was actually talking to a couple people today about it, and they're encouraging me to do a third one. So I probably will, you know, so that would come out next year sometime. But I don't know. I would like to, I would like to get audio books of all of them. I just have to reach a point where I'm able to do that and make it what's professionally done.
 
</strong>Michael Hingson ** 57:03
Yeah, yeah. AI is getting better, but I'm not sure that it's really there yet for doing recording of audio books, unless you've got a whole lot of equipment and can do various
 
<strong>Kim Lengling ** 57:15
things. I've played around listening to some of the different voices and stuff, and the inflect, the inflection just isn't there, yeah, I know, yeah. Some of them sound pretty good, but you don't get the correct pauses. And you know, you know what I mean. It just, you can tell, it's like, oh, that sounds pretty good. And then you're like, Ah, no, right there, nope, that just blew it.
 
</strong>Michael Hingson ** 57:38
Yeah? I I agree, and I fully understand. Well, so you've written non fiction? Is there a fiction book in your future?
 
<strong>Kim Lengling ** 57:47
I have one in my head, and it's been in there for several years, and it's been getting louder so and I've talked to other fiction writers, and they're going, okay, when you've got characters in your head and they're getting louder. That means you are supposed to be writing this book. Yeah. So this year, and we're almost done with this year, it the characters, and it's kind of kind of fantasy, kind of ish, young adult ish. I don't even know what it is yet, but I've got the characters in my head. I know what they look like. I know what they sound like. And, you know, there's wood sprites are involved, you know, wood sprites and animals are involved, heavily involved. They are the main characters of the story. So, yeah, I every once in a while, I sit down and I'll write, you know, maybe four or 500 words of it, and then I walk away. But I want to, they're getting louder. The characters are getting louder, so I need to sit down and just go, Kim,
 
</strong>Michael Hingson ** 58:50
let's get going. No, that's not why it's going to work. What's I know you're going to sit down and they're going to say, Kim, we're writing this book, right? Most characters are going to write the book
 
<strong>Kim Lengling ** 58:59
right. They're going to tell me what they're doing and what they're saying, that's for sure. And
 
</strong>Michael Hingson ** 59:03
you're in, you're going to do it, or they're going to get even louder,
 
<strong>Kim Lengling ** 59:08
you know? And it's, it's so interesting because I remember the first time I was talking to a fiction author, and they said my characters got so loud in my head, I didn't quite grasp what they were saying, but I found it fascinating, and now I understand what they were saying, yeah,
 
59:26
yeah. And
 
</strong>Kim Lengling ** 59:27
I joking, you know, I laugh. It's not joking. I laugh about it because they're like, Well, what? What do you have one character that's louder than the others? I said, Yes, and it's a female, and she's Irish,
 
<strong>Michael Hingson ** 59:38
there you are. So she's
 
59:39
yelling in her Irish accent.
 
</strong>Michael Hingson ** 59:42
You better listen, I haven't had that happen to me yet, so I haven't done a fiction book, but I'm sure the time is going to come and and we'll, we'll have fun with it. But when
 
<strong>Kim Lengling ** 59:55
it's I did, I wasn't expecting it to happen. It just it's there. There it
 
</strong>Michael Hingson ** 59:59
is. It. Exactly right, and that's been the case with with everything that I've done, especially over the past 23 years. And you know, I think it will happen more. I never thought I was going to be doing a podcast, but when the pandemic occurred, I started to learn about it, and then began working with accessibe, which is a company that makes products that help make the internet more inclusive and accessible for people with a lot of disabilities, and they asked me to do a podcast because I said I was learning about podcasting, and suddenly I've been doing unstoppable mindset now for over three years, and it's a lot of fun.
 
<strong>Kim Lengling ** 1:00:33
But you know, that's how my podcast started. Was in 2020 Yeah, we have an awful lot in common. Michael, yeah,
 
</strong>Michael Hingson ** 1:00:44
well, we should collaborate on books, then that'll be the next thing.
 
<strong>Kim Lengling ** 1:00:48
Absolutely, I am open for that works for me. Awesome. You tell me when and where, and we'll I'll sit down and chat. We can brainstorm about it.
 
</strong>Michael Hingson ** 1:00:57
I'm ready any old time. Me too. And there you have it, friends, the beginning of a new relationship, and another book that will come out of it. And you heard it here first, on unstoppable mindset, that's right, it's now thrown out there. It is out there for the world to to see and hear. Well, I want to really thank you for being with us. We've been doing this an hour, and it's just has gone by, like priest lightning, and now we have next week on on your podcast, and that's going to be kind of fun.
 
1:01:27
Yeah, I'm looking forward to it really
 
<strong>Michael Hingson ** 1:01:31
me too, and, and I'm sure that Alamo is going to want to listen in over here. He's He's over here on his bed, and he if I close the door when I always close the door when I do the podcast, because otherwise the cat will invade and stitch wants attention when she wants attention. But if I close the door and Alamo is not in here, then he wants attention, or at least he wants in. So I always have to let Alamo in, but stitch doesn't need to be here. I've done one podcast where she sat on the top of my desk chair during the whole podcast,
 
</strong>Kim Lengling ** 1:02:07
I've had guests where their cat, they said, Do you mind? I said, No, I don't mind. I love animals. Their cat the entire time was walking across the desk in front of them the whole time. So the tail the entire time was just going back and forth. It was so comical. But then, you know, you're just like, We're just two people sitting at a kitchen table having coffee. That's how I like. That's
 
<strong>Michael Hingson ** 1:02:28
right. Well, stitch will come in occasionally, and if I let her, if I bring her in and I put her on the back of the desk chair, she'll stay there. And so she likes that. If she gets restless, then I've told her, You can't be too restless and you can't one out in the middle of a podcast. You're either here or you're not. Mostly she's agreeable. I want to thank you again for being here. This has been fun, and one of these days, we'll get out to Pennsylvania and visit. Or you can come out this way somehow. But I want to thank you for being here. If people want to reach out to you, how do they do that?
 
</strong>Speaker 1 ** 1:03:08
Easiest way is to just go to my website, which is my name, Kim Lengling, <a href="http://author.com" rel="nofollow">author.com</a>, that's K, I M, L, E N, G, l, I N, G. <a href="http://Author.com" rel="nofollow">Author.com</a>, you can find out what I'm doing, what's coming up, and all the messages go through my dog, Dexter, because he is my office manager, so he will make sure I get all of my messages. Yeah,
 
<strong>Michael Hingson ** 1:03:30
as it should be, that's right. Well, cool. Well, I want to thank you all for listening to us today. Love to hear your thoughts about the podcast. We would appreciate it if you give us a five star rating wherever you're listening, if you'd like to reach out to me, you can do so by email, at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hanks spelled M, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and also, I would ask if you know of anyone who you think ought to be a guest on our podcast? Kim you as well. Don't ever hesitate to provide introductions. Always looking for more people with stories to tell. And as I said earlier, I think everyone has a story to tell. We just haven't got to that many people yet, but we'll keep working on it. But again, I want to thank you, Kim for being here. This has been fun, and really appreciate you taking the time to be here.
 
</strong>Kim Lengling ** 1:04:35
Oh, thank you very much. It's been a blessing to be your guest today. I truly enjoyed it. You.
 
**Michael Hingson ** 1:04:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Author and Animal Lover with Kim Lengling</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0c2fbb29-c922-4b64-b30a-9bd9b63b4715.mp3?source=rss&amp;ext=asset.mp3" length="96208727" type="audio/mpeg" />
<itunes:episode>327</itunes:episode>
</item>
<item><title>Episode 326 – Unstoppable Teacher and Affirmation Leader with Michele Blood</title>
<guid isPermaLink="false">https://pinecast.com/guid/3a713500-b3df-407a-b776-0c081b1acec0</guid>
<pubDate>Fri, 11 Apr 2025 16:48:42 -0000</pubDate>

<itunes:duration>01:03:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/78d349f3-8f1a-48f8-a0ae-68a294bff7a1/UM326-Michele_Blood-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I have never had the pleasure of having a guest quite like Michele Blood. While still living in Australia Michele was an extremely successful rock singer. One day she was involved in a serious accident while being driven to a gig. Her body was, as she says, quite battered and damaged. What is fascinating about Michele’s story is how she discovered the value of positive affirmations that she used to heal everything. As she will tell us, it is not just saying affirmations, but rather it is truly believing what you affirm. Her music became an integral of what healed her.
 
Since her recovery Michele has traveled the world singing and speaking on stage with many well-known motivational and thought leaders. I leave it to her to tell the story.
 
During our episode Michele will sing one of her affirmation songs. I hope you are as moved by the song in specific and by Michele’s attitude and mindset in general. She teaches us a lot that can have nothing but positives effects on your life.
 
I look forward to hearing what you have to say about my time with Michele. Don’t forget to get her free gifts available only to listeners of the Unstoppable Mindset podcast. Is that cool or what?
 
 
 
<strong>About the Guest:</strong>
 
Michele Blood is a successful, multi-talented lady. Michele was a successful songwriter and rock singer in Australia and after a near-fatal car accident, while in the hospital with many serious injuries, she created positive Affirmation Songs which not only healed her body but also took her to worldwide success. These Affirmation songs affect the left and right hemispheres of the brain. Lyrics, the left hemisphere, and melody and music, the right hemisphere so the new, positive messages go straight to the subconscious mind. This is why millions of people worldwide have downloaded her Affirmation Power songs. These songs cover healing, success, money, joy, confidence and they uplift the person immediately.
 
In addition to creating Magnet To Success™ products and seminars worldwide, her public Mystical Success Events have been held in over 26 countries. Michele has co-written and created over 80 books, music CDs, audio programs, TV shows, and videos on positive thought, mind transformation, and meditation.
 
Michele has appeared in many hundreds of podcasts, radio/tv shows, and magazines globally. After many years of meditation, Michele’s Kundalini awakened and transformed her consciousness. Michele now teaches others how to live a Successful Life and experience Divine Oneness. Her Mystical Experience webinars and live streams have assisted people globally to transform their lives to the positive. Through her Teachings and Light Transmissions, people awaken and experience what they say is the impossible. They awaken to their true purpose and begin their path to Enlightenment. She has shared the stage and worked with Bob Proctor, Dr. Deepak Chopra, Dr. Wayne Dyer, Jack Canfield, and many other transformational Authors and Teachers. Her latest book is The Magic Of Affirmation Power and her latest album is Create Miracles: Positive Affirmation Songs To Harmonize your Mind and Life. And her new Magnet To Money App will uplift millions worldwide.
 
<strong>Ways to connect with Michele:</strong>
 
<a href="https://www.MicheleBlood.com" rel="nofollow">https://www.MicheleBlood.com</a> and
<a href="https://www.YouTube.com/MicheleBlood" rel="nofollow">https://www.YouTube.com/MicheleBlood</a>
 
Michele would also love to gift your viewers and listeners her audiobook,
&quot;The Magic Of Affirmation Power&quot;
Your audience can download this free gift by going to:
<a href="https://www.MicheleBlood.com/UnstoppableMindset" rel="nofollow">https://www.MicheleBlood.com/UnstoppableMindset</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected, which is really the most fun part, meet today. We are getting close to winter, and I was just telling our guest Michele Blood that here in Victorville, we had a temperature this morning of 28 degrees. Ah, lovely weather, and all the weather people complain about now it's getting cold in the summer, they complained it was getting hot. You know, you can't please them. I don't know what to say. But anyway, one of these days they'll, they'll decide that whatever happens is is not a bad thing, and they'll stop complaining, I guess. But any Yeah. But anyway, Michele, I want to welcome you to unstoppable mindset. We're really glad you're here. Thank you.
 
<strong>Michele Blood ** 02:06
Michael, I've been so looking forward to this. After reading thunder dog, I'm going to be reading the second book, which is live like a guide dog. I'm going to be reading that after that, I absolutely adore this book, which I'm showing right now, Thunder dog. It's the most inspirational you can't put down. I mean, the lot not just getting down 78 floors of the Twin Towers, 78 stairs. I mean, oh my gosh. But then everything that you've done in between working with you know Ray Kurzweil, who's done a lot of things in the music industry as well. I mean, I mean, I recognized his name straight away. I'm like, all the all the things you've done. I'm just so impressed by and by your life and how inspiring you are. And I just wanted to say that to everybody, he's just, you gotta get his thunder dog book if you haven't yet, and his new book, live like a guide dog, for sure.
 
</strong>Michael Hingson ** 03:02
I I don't know. I haven't totally kept up, but I haven't heard that anybody has yet come out with a music synthesizer that is better than the Kurzweil synthesizer. Now, a lot has happened, and maybe technology has advanced, but I hadn't heard about anything that still beats it.
 
<strong>Michele Blood ** 03:20
Yeah. Yeah. I mean, the fair light was pretty amazing when that first came out, but the Kurzweil, I mean, all any rock musician knows about, yeah, when, when that was first put out, we were just like, oh my gosh, that's amazing, you know, because you could sample sounds and, you know, it was just
 
</strong>Michael Hingson ** 03:39
incredible, and it had a choir built into it. Yeah? Daylight though
 
<strong>Michele Blood ** 03:43
that was, I don't know, think back back in the day, it was like 100 grand, so that's probably why it wasn't as popular. Yeah,
 
03:51
a little more
 
</strong>Michael Hingson ** 03:52
expensive than the Kurzweil one. Yeah, yeah, our organist at our church where my wife and I went in Irvine and where we got married, our organist had a Kurzweil synthesizer and used it a lot, which was, which was kind of fun, and it was, it was very and it is very impressive all the way around, yeah, but
 
<strong>Michele Blood ** 04:13
just the innovative things that have been done, and you're helping ray with all of the things for the blind as well. Working with Stevie Wonder. I mean, it's just, you're very impressive. You're an inspiration. You are, you are absolutely amazing.
 
</strong>Michael Hingson ** 04:28
Well, thank you. But now let's talk about you a little bit. And you know, you can, you can.
 
04:35
I didn't show them the cover yet. You can
 
<strong>Michael Hingson ** 04:38
spread any rusty live like a guide dog. Live
 
04:42
like a guide dog. Needs to cover everybody
 
</strong>Michael Hingson ** 04:45
well, I hope people will get it. I'm we're excited about it. It's been out now a few months. It seems to be selling. We're excited. So hopefully people will read it, and it inspires people a little bit, because it's all about. Are trying to get people to learn to control fear and not let it overwhelm or, as I put it, blind you. But anyway, tell us a little bit about you. Why don't you start with the the early Michele, growing up, and some of those kinds of things, just kind of introduce us to you a little bit.
 
<strong>Michele Blood ** 05:16
Well, I'm an Aussie G'day, everyone. G'day, and, in Australia, I started in the entertainment industry at the age of five, on TV. What
 
</strong>Michael Hingson ** 05:27
did you do? Singing? Oh, okay,
 
<strong>Michele Blood ** 05:31
you know. And then eventually got my, you know, had lots and lots of rock bands I sang in, until eventually I got my own rock band that became very successful. I was the lead singer, one of the main songwriters and the manager of the band. We got a great record label. We had 1000s of people coming to our gigs, and it took years to get there, but I loved it so much, even though it's very, very tough at one stage, we toured for seven years, non stop. I mean, no Christmases, no New Year's eves, because when you're in a rock band, you get paid triple on New Year's Eves and Christmases and stuff like that. Yeah, and you can't really say no until you're really huge. You can't really say no to any gig, because you need the money road crew and sound equipment trucks and all the rest of it so but I feel that my life went on a whole new trajectory after a near fatal truck accident, actually, where I was a passenger with the truck, with all the equipment, and my body was so badly broken, I was In the hospital for months and months and months and and that was the best thing that ever happened to me. I know that sounds crazy everybody, but truly, when you have something so terrible happen to you, and it gets turned around by the Divine, whatever you choose to call God, it gets your life gets turned around and it makes all the difference in the world. So that's the first quarter.
 
</strong>Michael Hingson ** 07:08
Well, you know, I'm really curious. You said something that just strikes a question. I know that a lot of people try to go into entertainment, and most probably aren't overly successful. But why do you think that you were so successful? What what made the rock group and and what you did so successful? Do you have a notion? Well,
 
<strong>Michele Blood ** 07:30
I loved what I did. I was very, very good at it. And not everyone that's good at it's probably other singers in the world that are better than me. But the reason, I think because, I mean, I had some backing vocals on some records, and these female singers were incredible. And one of them said, I know you've got a good voice, Michelle, but I don't know why it's you and not me. And I said, I think it's just that I never gave up, and I was really disciplined. And I, you know, I wasn't on the road of sex, drugs and rock and roll. I was on the road of discipline, making sure that all my band members were disciplined. We worked really, really hard. We rehearsed a lot. We never blew out a gig, not once. So you get a good reputation. And so I started as a cover band, and we would sound just like the records at the time of the 80s. You know, people said that was a band. It sounded like a record. And so then we, we eventually started putting all our originals in and, I mean, I did crazy things, Michael, I went into Time Warner to the A and R people, because I wasn't getting any feedback. It's really hard. You can't just send them a tape to get you know for them to listen to your demos. So I went in as a tap dancing singing telegram. And so the secretary let me go straight into the office, and it was a board meeting, and because she thought, you know, their family had so I was there with flowers and a cake and my ghetto blaster, and I said, Then I did a tap dance, and I made up this song about, you know, this is, this is the band called clapping hands. You're going to sign them, you're going to want them. And this is a singing telegram saying, Listen to this. And that's how I got my first record deal.
 
</strong>Michael Hingson ** 09:24
Creativity counts for something. It
 
<strong>Michele Blood ** 09:25
sure does. You've gotta have guts. And I mean, I by the time I walked out of that office, though I was sweating, I was shaking, but you have to do something to be noticed. And and I think because I love people so much, and because I'd been singing professionally since I was five, which means I was singing for family members and everyone since I was two, apparently getting being put on the kitchen table. And I loved people being happy, and I love loved entertaining. I just loved it. So I think, you know, it's in the stars as. Well, I know that, but I think discipline, hard work eventually never giving up. Yeah, what can I say? Never giving up.
 
</strong>Michael Hingson ** 10:08
Did you so you were a cover band for for a while, which meant you were the the opening band for other groups,
 
<strong>Michele Blood ** 10:17
not as a cover band, well, with the opening act for the pretenders and in excess and a few other bands, when we were an original band and when we had a record label, right, when we had videos on TV, but before that, now we do five to 645, minute sets a night, and we would stay at one big venue, because in back in the day in Australia, the venues were huge for cover bands. You know, four to 6000 people could come in, and we got, we got very, very popular as a cover band, and then we went original. But it took a few years to do that, for sure, but
 
</strong>Michael Hingson ** 10:55
I remember, I remember bands back in the 50s and 60s, like the platters, who actually were the opening band, or they were the band that were the background for other singers. And then somebody discovered these guys really are better than that, and then they became their own group, right?
 
<strong>Michele Blood ** 11:14
Yeah, yeah. It's interesting how, how it all works out. But in Australia, it's, it's a tough way to tour when you're a female singer, because the Aussies are pretty tough. If they don't like you, you can get B canes thrown at you.
 
</strong>Michael Hingson ** 11:32
Yeah, well, those kinds of things do happen. Yes, they did in Boston for for sports teams. I've heard of fans really being very brutal to like the the Patriots. I think when Steve Grogan was the quarterback, they actually booed him off the field once. It was pretty amazing. I don't know. You know that's people take some of these things way too seriously. They
 
<strong>Michele Blood ** 12:00
certainly do. I like what Oscar Wilde said, Life is too serious to be taken seriously. Yeah,
 
</strong>Michael Hingson ** 12:09
yeah, absolutely, and, but people still do it way too much. Which is, which is, which is a problem. Yes, you know, we need people to take life more like Mark Twain and Will Rogers, by all means, but I can co so you, you had a serious car accident, and as you said, It really broke your body. Tell us what you'd like to about that and and then how you dealt with it, because that, that was quite a, I won't say miraculous. That was quite a marvel. You. You certainly took a leap along the way with that.
 
<strong>Michele Blood ** 12:50
Yeah, it's such a unique story. Um, after you know the truck driver we've been driving for 12 hours from Brisbane to Sydney, from gig to keep and he fell asleep at the wheel just as we reached Sydney, which happened to be right across the road from the best orthopedic specialist hospital in Sydney. So thank you, God, you know. Yeah, there's no coincidences. There's no accidents. So they got me over there really fast, and they had me straight into the operating theater straight away. So, I mean, I had tons of different operations, but what happened was, when you're in physics, that much physical agony, you pass out every few minutes. Mm, hmm, and, but I had people and fans and family putting on audio programs of things I'd never heard of before, Affirmations, Visualization, positive stuff, audio books by motivational speakers, inspirational speakers who I'd never heard of, but one of them got to me, and that was a book by a man called Napoleon Hill who wrote a book called Think and Grow Rich. Grow Rich, right? And I didn't care about hearing about all the millionaires in the 1920s in America, male men. Why would a female, young Australian rock singer care about that? But one chapter in there, he talks about how his infant son was born deaf, and he would go into his infant son's room every single night and do affirmations, auto suggestion, you hear perfectly. You are so loved, and you are so loving, etc, etc. And by the time a little boy was nearly four, he had 30% of his hearing. And you know when you hear something, I've never heard of this before, Michael, but you know when you hear something for the first time and you can feel it that it's true. You've just heard something that you know in the marrow of your bones that that what you've just heard is true. So I said, Okay, I can, I can run. Relate to that, because I know that I've used my willpower and my positive thinking, My I've never said I can't do something, I can't have that drama that I want. I've never said that. I've always said it's all possible. Everything is possible. You just go for it. Michelle, and I'd always just go for it. And I was brought up a Catholic, and I wasn't brought up. I wasn't one of those people that hated the church. I loved it. So I always had a belief in God, because I used to go to mass as a little girl every morning with the nuns, because I was in love with Jesus, and I just felt so I had that spirituality in me, and I think that is what is the backbone. You know, in the Bible, it says you do not need to be strong, because Christ is my strength. Christ is your strength. And so now I know that there is so much more to spirituality than just Jesus, but it was a great start for my faith in my life, and it gave me happiness. And so I just had faith that this would work, so I started doing affirmations, but they didn't work. Michael, do you want to know why? Sure, yeah, we've got nothing else to do today, right? May as well. Hear about it well, because neuroscience has proven now that affirmations do work and they do positive thinking actually does make a difference in the brain, in the neural pathways. It does make a difference. It ignites something in different parts of the brain. But back then, in the 80s, there was no way to prove that, you know, let alone Napoleon Hill in the 1920s but the thing that he said was most important is, you have to believe it. You have to emotionalize it. But I couldn't, Michael, I couldn't emotionalize it because I would. I started an affirmation, I am healed. I know I am. I love myself. I am my friend. Now, none of those things were true, so I thought, but I did want them to be true, so I thought, great, I've got the perfect affirmation. But when you are feeling like you're feeling and the world around you is presenting the opposite of what you're saying. Your doubting mind spits it out and does not believe it. So about two, three weeks after stopping the affirmations, because I realized that didn't work, I literally had a spiritual epiphany, and it was, you know, as a songwriter, Michelle, you can't get a song out of your head, even if it's songs you don't like or jingles from advertising agencies. So sing your affirmations. Because I got my brother to look around for affirmation songs, and he said, there isn't any such thing. And so I started singing,
 
</strong>Speaker 1 ** 17:58
I am healed. I know I am I love myself. I am my friend. And
 
<strong>Michele Blood ** 18:05
I recorded it onto a cassette player, just a cappella over and over again. And that was the beginning. As I listened to that all day, every day I would I started feeling better. I started getting back to my attitude, that I can, I can heal it just I realized. And when I was working with Bob Proctor, he said, you know why that works so well? He said, It's because the left side of the brain is where the lyrics are, the affirmation, the right side the melody. And this is even before I started recording it with music, and so you have a whole brain experience. And the song, the doubting mind doesn't have a chance to reject it. It goes straight into your subconscious mind. So that's how my positive affirmation pop music began. I didn't stop doing my other music, but I did have what they said, even the doctors, even though they're not supposed to say it, they said my healing was miraculous, and I ended up on TV shows and in the press and everything about what I'd been through for inspiration. And that's how it all began.
 
</strong>Michael Hingson ** 19:16
It. It really is all about believing it. It's it is so easy just to say something, but without truly accepting it, without truly making it a part of your psyche. However you do that it, it doesn't mean a thing. Don't
 
<strong>Michele Blood ** 19:32
mean a thing if it ain't something. Yeah, you do have to laugh. Do up, do up, do
 
</strong>Michele Blood ** 19:43
Yeah, music makes the world go around. It does,
 
<strong>Michael Hingson ** 19:48
and it's so important to take it seriously enough that you truly do believe it, and that's what's so important. And clearly. What you did? So what happened you you got healed completely, I would assume from all that had happened,
 
</strong>Michele Blood ** 20:10
yeah, I mean, it's still it still took quite a while, but I was determined. I put my high shoes back on, even though they said, don't wear high shoes. And I never intended for the affirmation music to go out to the public. My one of the band members that I work with and wrote songs with John Beatty, Hi John. He he's in person now in Australia with millions of kids, but anyway, we won't help me. Listens, yeah, we went into the recording studio and we, we just started recording. I was writing a lot of songs, and we started recording tons of different affirmation songs in all different styles of you know, from R and B to just rock to ballads to depending on what the song was about, whether it was about, you know, divine love, more of a ballad, more of a some of them just more rock and roll about being successful. And when the press found out that I was actually doing that, then promoters that were bringing out American very, very big, best selling authors asked me to come and do my singing affirmations in between these people. And I said, No, I don't want to do that. I'm not doing it for the public. Was just for me, my band, to have these positive thoughts. And they said, No, we love it. We love it. We want you to do it. And so my very first gig, I'm in Adelaide, Australia, and there's three and a half 1000 people on a Wednesday that came to this gig that paid over $300 each for a ticket, which I thought was absolutely insane. I didn't know what was going on. And I sang, and got all the people up on stage singing the affirmation songs with me made it into like a mini rock concert. And then Deepak Chopra, this, who I'd never heard of, never met before. Wayne Dyer, who I'd never heard of, never met before. Tony Alessandra, Stuart, wild, they were the speakers, and they couldn't believe it when we went out to dinner that night that I've never heard of any of them. And I said, I'm in rock and roll. I'm not in the motivational world. You know, I've, I've never heard of you, because I've not in that world. And so they were interested in how it all began, and they all said, You've got to tour this around the world. You've got to you've got to release these that we love. What you're doing. The audience is so different. Bob Proctor, though he was the one, when I ended up working with him, the promoters said, you know, we've got this female Australian singer, and you're going to be touring with her? And he said, No, I don't want a female singer. I'm Bob Proctor. I don't need that anyway. The first gig I did with him in Sydney, he came out after, and he said, I didn't want to work with a singer. And I said, good to meet you too, mate. I Yes, how are you? And he said, but no, all kidding aside. He said, My wife and I, Linda, we loved it so much, and I want you to work with me all over the world, doing events. So eventually I end up working with Bob for seven years straight. We wrote books together. We wrote music together. We put on huge events. I took over his business, looked after it, and from Kuala Lumpur, Malaysia, where I lived, and then, and it was just very, very interesting. I've worked in over 26 countries, huge, huge audiences. The biggest one I had was 50,000 people. So to say it was successful is an understatement, but I didn't plan it. I didn't visualize it, but I had always planned on being very well known singer, but it but not to be a positive affirmation or singer. I'd never thought of that, but eventually I went off the grid and started really getting into deep meditation practice and getting off the that whole circuit, because I wanted to find God within me. So that was what happened. And it was fascinating, because it's like working with all these, you know, rock musicians, male rock musicians, and then working with all these male best selling authors. I'm like, I'm always surrounded by the boys.
 
<strong>Michael Hingson ** 24:46
Hey, whatever works, it's, it's interesting though, that that you, you did so much of this, I gather that the audience is reacted very positively, though. Um. Have you heard from anyone that it really changed their life to have encountered you and heard you when you performed? Oh,
 
</strong>Michele Blood ** 25:10
yeah, we've had millions. I mean, we've got a lot of our video video testimonials and testimonials from not just best selling authors that I've worked with, but also from people from all over the world. I work with people in over 32 countries now, and some of them don't even speak English, but they still feel the vibration. And a lot of different people have started singing my songs in different languages, which I allow anyone to do. They don't have to pay me a royalty. They can just do it whatever brings positivity to the world and change within someone, so that they can get out of that rabbit hole. Because you're, you know, your whole podcast about unstoppable mindset. Well, this is such a a great new beginning is to just have to listen to a song. Yeah? And, you know, there's so I've got hundreds of songs to choose from, so it's a good it's a good way to start, because music, you know, like I always say to people, if you have the blues, even though I like blues and I think it's brilliant, but if you have the blues, probably best not to listen to the blues. Yeah,
 
<strong>Michael Hingson ** 26:21
definitely, definitely true. Well, of course, one has to ask if, if you have one, not necessarily long, but that you want to sing for us all.
 
</strong>Michele Blood ** 26:38
Yeah, I can. I didn't have anything set up. But if you'd like to chat for a minute, I'll just get something set up for you. Well,
 
<strong>Michael Hingson ** 26:45
okay, we can, we can do that. I do. I do agree with you that if you've got the blues, you don't want to listen to the blues. I I personally like happy stuff. I like musicals, especially when they're they're happy musicals. I've always enjoyed that. I do listen and read science fiction and sometimes read some some pretty horrific things. But I've noticed later in my life I'm doing less of that because I, although I like mysteries, I don't like nowadays really graphical or very graphic murder mysteries and things like that, and so people call the kinds of things that I probably typically like cozy mysteries. I wouldn't say that Rex Stout books about neural wolf the private detective are necessarily cozy, but by the same token, they're not the most graphic things, and I've always enjoyed them because they're puzzles. And I love mysteries that are really puzzles that I can become engaged in and try to solve, and musicals I like just because they're fun and and they're they're very happy for the most part. And so again, they're, they're very relevant to to want to listen to. So I, I tend to do that. So it's a lot of fun to keep in the the spirit of reasonably happy and stay away from the blues. Okay,
 
</strong>Michele Blood ** 28:17
I've got something set up now, alright, saying low battery, but oh, sorry. What happened there? There it is. There it is. This song is called synergy. I wrote it with Bob Proctor. Can you hear the music?
 
<strong>Michael Hingson ** 28:35
It's a little low, but yes, go ahead. Better. Yep,
 
</strong>Speaker 1 ** 28:40
there's a way to get it moving, to make it happen, to get high. Can barely flooded in the clouds, join thoughts and let them fly. When your mind joins in with others and all your thoughts to one a US. Energy begins to sizzle and it's energy positive energy synergy. It's energy, hot energy, positive energy turn into synergy. Together, creative power will start to flow. Things begin to happen. You're a church with Synergy. Red Hot energy, positive energy grows into synergy. It's energy, hot energy, positive energy grows into synergy.
 
<strong>Michele Blood ** 29:55
You shine and become magnetic, you'll draw the good. People out the world will be a better place, and everyone will start to shout, face to face, building
 
</strong>Speaker 2 ** 30:12
energy. Taste. The taste is this energy, thoughts, launching into one, a new boss have become this is synergy.
 
<strong>Speaker 1 ** 30:23
It's synergy, red hot energy, positive energy, delta, synergy, it's synergy.
 
</strong>Michael Hingson ** 30:34
There you go. Now
 
30:36
that's Bob Proctor. Wrote the lyrics for that.
 
<strong>Michael Hingson ** 30:41
But, um, who was the male voice near the end? Oh, the
 
</strong>Michele Blood ** 30:44
male voice was a American guy in who was singing covers in Kuala Lumpur when I lived there, Ah, okay, and I just hired him to come and and do that in the studio in Kuala Lumpur, yeah. But the other affirmation songs are more simple, but they're still got, you know, like a good dance beat, some of them are ballads greeting the day with love in your heart. It just depends on where you want to take your mind that day. Do you want to open your heart? Do you want to be like listen to the persistent song. Do you want to feel more successful? You listen to the success song, which is like 50s, rock and roll. So they're all different. They're all different product, production. So it was a lot of fun changing the different styles for each song depending on the lyrics.
 
<strong>Michael Hingson ** 31:34
Well, if people want to get those affirmation songs and so on, are they available for people to get? Yeah,
 
</strong>Michele Blood ** 31:41
all my albums are sold all over the world, and iTunes, of course, Amazon. My own website is magnet to success. Com. My YouTube channel is Michelle <a href="http://blood.com" rel="nofollow">blood.com</a> forward slash YouTube. But I've got lovely giveaways for your for your audience, if you'd like me to share that. Well, we will
 
<strong>Michael Hingson ** 32:03
do that a little bit, okay, but I really appreciate you seeing synergy. I will be, I will be saying that to myself the rest of the day, which is fine, but you know, you mentioned the blues and so on. So here's a question, if somebody is really down and really frustrated, how can they change their life to the positive?
 
</strong>Michele Blood ** 32:31
Well, first of all, even if they are really down, you've got to know, no matter what is going on in your life, that everything is possible for you, and that you can get out of that rabbit hole, and that you are you might feel alone, but you're never alone. Whether you believe in God or you don't believe in God, there is a God and you are looked after. You can pray without begging just giving. One of the most wonderful things you can do is just to start to write down what you're thankful for immediately. If you can say thank you divine, or just thank you for my beautiful life, and if then you can begin to write down what a beautiful life would look like for you, just start writing it down, even though it's not true yet. Like, let's start thinking about what can be done. What do you what sort of friends do you want? What sort of lifestyle do you want? You know, start thinking of others as well. Whenever we can do something, if we can do something every single day that makes somebody else happy, whether it's feeding the homeless or sending funny kitten videos to your friends. You if you can do something every day that brings happiness to somebody else or takes them out of suffering, well, then it'll take you out of yourself. Because if, if it's something emotional that you're going through, that means that you're going to sometimes we do need to go through the emotion, particularly if we're mourning the loss of something or someone that's important and healthy. But it is also important to stop thinking about ourselves so much and look at what can be done for the world. I love I love Saint Vincent de Paul. I love the Salvation Army so much, so you can tithe to them anonymously. If you want to do something you don't know what to do, even if it's just a buck, five bucks, it's really good to tithe to charities that are doing good in the world. And I'm sure there's a charity that you could recommend to us, Michael, that will help with the blind. If you got one, you can recommend?
 
<strong>Michael Hingson ** 34:43
Well, I think there, there really are a number of of places to donate. One of my favorites is the National Federation of the Blind, <a href="http://nfb.org" rel="nofollow">nfb.org</a>, because it's, it's a consumer organization that fights for the rights of. Of blind people around the United States and actually around the world. And it's the NFB is the largest consumer organization of blind people in this country and, in fact, in the world. But it has made such a difference in the lives of blind people. For example, through the National Federation of blind we completely changed the life insurance industry that refused to provide life insurance for any blind person up until the mid 1980s and when it was finally discovered that they were denying us, not because they had any evidence and actual mathematical models that proved that we were a risk, which is what they're supposed to do. They were doing it strictly out of prejudice. And so now every state in the union, because of the Federation, has actually passed legislation that says you can't discriminate unless you've got real evidence. Well, it's been 40 years, and nobody's come up with evidence that we're a higher risk simply because we're blind or other persons with disabilities, their disabilities directly make them a higher risk. So, you know, that's that's definitely one of my favorite organizations to support. And
 
</strong>Michele Blood ** 36:13
<a href="http://nfb.org" rel="nofollow">nfb.org</a> everybody. <a href="http://Nfb.org" rel="nofollow">Nfb.org</a> I've written it down for me to start tithing there as well. And,
 
<strong>Michael Hingson ** 36:20
you know, and there, there are so many others. Another organization that I tend to like, it's a very small organization, is advocates for service animal partners <a href="http://asap.org" rel="nofollow">asap.org</a>, and and it fights for the rights of people with a variety of disabilities who use service animals, service dogs, to be able to take their dogs with them, where wherever they go, because we're denied. So awesome. So I like <a href="http://asap.org" rel="nofollow">asap.org</a> as well.
 
</strong>Michele Blood ** 36:51
I love what you did. I think it was you and Ray and his wife. You were going to a particular restaurant and a a suity maitre d snotty, snooty, wouldn't let you in with your blind dog, with your with your guide dog, right? And and she was really upset the wife. And so you end up gathering quite a few of your friends that are blind, that have guide dogs, and you went in, and he had to oblige and let you all in. And everyone was very nice to you. So that was really good, because that it, it's, it's illegal for them to say you can't come in with your guide dog. It is
 
<strong>Michael Hingson ** 37:28
illegal, and it has been illegal for a long time. One of my favorite stories, which really wasn't a bad story at all, there used to be a restaurant in Boston in Quincy Market called Durgan Park. And Durgan Park was was basically family style, although around the outside of the room they had tables for four but you couldn't sit at one of those tables unless you had four people. Well, we came in one night and there were only three of us and my dog, Holland, and the the host has said, You know what, I'm going to make an exception and let you sit at this table for four so Holland was under the table, and there were three of us, and the waitress came up, and the waitresses at Durgan Park are known as snots. I mean, they're, they're, they're, they're supposed to be really rough and all that. It's just part of the schtick. But she came up and she said, What are you people doing sitting here? And he said, well, the host has put us here. No, she didn't. You're just sitting here. No, she did. It's because of the dog under the table. No, there's no dog under the table. You're not going to make me fall for that. And she walks away, and then she comes back and she said, you're not supposed to be sitting here and all that. I said, Look, there's a dog under the table. Take a look. And it took a while, but I finally got her to look, and there's Holland staring at her with these big brown eyes when she lifts up the the tablecloth, and the next thing I know, she comes back with a big plate. Jurgen Park has very good sized portions of frying rib and says, Can I give this to the dog, oh, and, and normally, I would never do that, but in the for to promote goodwill, I said, Okay, which Hall of love? And, you know, I knew the food there was good, but, you know, it was, it was just one of those great stories. But, yeah, all too often that isn't the way it goes. We see so many challenges with Uber, for example, so many drivers refuse to take blind people or other people with disabilities who have service dogs. It's against the rules, and they say, but it's our car. No, you signed a contract that said that you are going to transport the public, so it is illegal for you to deny us. But they do, and that's one of the things that ASAP, for example, is really working on to address, to get Uber, to recognize that it has to enforce the law like everyone else. But it's a challenge. People come from all sorts of different points of view. You know, with
 
</strong>Michele Blood ** 39:59
the name like. Uber. How could they do that? They're not being very Uber.
 
40:04
Well, there you go.
 
<strong>Michele Blood ** 40:07
Wow. That's interesting in this day and age. Absolutely, it continues all too often. So many people have slipped into something more comfortable, like a coma. Yeah.
 
</strong>Michael Hingson ** 40:18
Now you and your team have created an app. I think it's called what magnet to money. Tell us about that. Yeah,
 
<strong>Michele Blood ** 40:24
it was interesting. Thanks, Michael. I wanted to do because sometimes people like you were talking earlier, how do they get out of their you know, their depression, or whatever they're going through that they're feeling, how do they get out of that rabbit hole? So if you're feeling that way, and your mindset is in a negative state of mind, and you're emotionally not feeling well, well, then it's very, very challenging for you to want to put on some positive, you know, affirmation music. Because I know when I was in the hospital, if people came in and they were too chirpy. I would couldn't wait for them to go because I wasn't oscillating at that frequency. Yeah, you know. So they're all Oh, hi. And so I thought, wouldn't it be great if we had an app and it would just play? As you know, they can choose the notifications how often it will play. And so Polly fella, Trevor Rogers and Johnny and Dara and myself, we worked really hard, especially Holly fella, to develop this app. And it took about two and a half years to develop it. And it's got morning meditations. It's got tons of affirmations with music underneath. It's got a sleep program to help. As they're sleeping, people are sleeping, I'm very softly saying affirmations and positive you know, feed, feed to their minds. And it's also got notifications, so the magnet to money song will play whatever they want to, so they don't have to even remember to and eventually, like someone the other day, said she was in a bank and she had the magnet to Money App, and she had it as her ringtone as well. And she's in this big bank that was hardly anybody in there, but it was quite chamber ish, Echo ish, and she said, and her phone was on pretty loud. It started, I'm a magnet to money came on really loud, and everyone started laughing. They're like, well, that's sort of, I guess, you know, a good thing to play in a bank. Yeah, works. So, yeah, the magnet to Money App is fantastic. App. It's got so much on it, and it's got an audio book you get for free from myself and Bob Proctor called magnet to money through the sea of unlimited consciousness, one one of our books that we did as an audio book, and we thought we've also got a free app, because that magnet to Money App is only about, I think it's $4 or something A month, but the affirmation power app is free, and on that tons of affirmations, plus my affirmation music videos is on there as well. So that's free, if anybody wants that.
 
</strong>Michael Hingson ** 43:13
So yeah, so is that available with Android and Apple and iPhone? No,
 
<strong>Michele Blood ** 43:17
just, just apple at the moment, because to develop for an Android is much more complicated because there are so many different companies, yeah, yes, whereas Apple, it's just the iPhone, but we do intend to, but it's, you know, we've got the manifestation video app as well, and we've got a New App coming out, which is all my audio books. And I'm doing a new audio book every month, not just my books on audio, but other people's books on audio as well. And then the next step after that, is a prayer app, talking about prayer, how to pray, and for me, teaching people the power of prayer. So it's really lovely to be able to do apps that have got positive, you know, the very, very, you know, if they were to buy all those individual products from me to cost hundreds dollars, and this way it's just a few dollars a month all free for them to get all my positive songs and books and all that sort of thing.
 
</strong>Michael Hingson ** 44:17
How do people search for these apps that in the in the app store. I think
 
<strong>Michele Blood ** 44:22
that if they just go under, look under Michelle blood, okay, under my name, yeah, okay, they'll just come up. I
 
</strong>Michael Hingson ** 44:29
will, I will be doing that this afternoon. I think that's that's pretty cool. You know, in in our world today, we become so materialistic in so many ways, but at the same time, a lot of people have really become students of your affirmations and so on. How did they really become students? And I think even more important, one of the questions that I would ask is. How does it really transform, or did it really transform people's consciousness and set them on a road toward a more spiritual path? Because I think in so many ways, we don't see people doing that, and at the same time, I know there are a lot of people who do, but by the same token, there's so many people who go, oh, this is just all pokem. It doesn't really mean anything, but that's just not true.
 
<strong>Michele Blood ** 45:24
Well, I think it's, it's an interesting question to answer, because there are so many different types of people in the world, and we can't expect to change people. They have to, you know, I don't want anyone to suffer. Michael, first of all, so I think having positive thoughts in their head is going to actually make them think less of themselves, believe it or not, these the way the lyrics are done, and more of joy and sharing and caring about other people, because it is so important to to do that, because people, if they get too much into themselves, Like I say to people, don't buy anything if you're buying it. For someone else to be to compliment you, that's a really good way of deciding what you're going to purchase in your life. If you're doing it to you know, to say, Oh, I've got this really nice car. Look how great I am. But get it if you want a good car. Get it because you want a nice, safe car that's good for the environment, but don't get it so that you will impress other people. Unless you're a real estate agent, they do need good cars, apparently, to drive people around, yeah, I guess so. Drive people around,
 
</strong>Michael Hingson ** 46:35
but, or drive people crazy, yeah,
 
<strong>Michele Blood ** 46:37
but. But I also think it's important that that if you want to, you can't tell someone to be more spiritual. They have to get into a positive frame of mindset first. Because when you're in a positive frame of mindset, you start feeling more of a heart blow, more love. And even if you don't believe in God, you believe in love everybody, I know you do, so whether it's your animal that you love, because every animal is an angel, whether it's nature, smelling the remembering to stop and smell the flowers, remembering to not let yourself complain. Complaining will take you down a rabbit hole of absolute negativity and please. People remember, the only reason you're complaining is because you're feeling fear about losing something or not getting something that you want. And so if you can stop complaining for 28 days straight, you will change your life. And I know that sounds impossible, but many people can do it, because I've seen my students do it. So if you can stop complaining and stop half if you're halfway through a complaint about something or someone or politics or Trump or whatever in the hell it is, stop yourself halfway through and just say, Why am I complaining? And people are complaining because they're in fear. If you can stop and be mindful enough to say, I'm complaining because I'm afraid of something, and I don't want to face it and find out what you're afraid of, the thing that you're afraid of will dissipate. Yeah, it really will. So I think that's a really good place to start listening to the positive songs, for sure, going to every single unstoppable mindset podcast you possibly can go to reading Michael's books, and also, just knowing that you can get out of that rabbit hole, it is totally possible, and I've seen it in people from all different cultures and religious backgrounds all over the world. I've traveled to so many different countries, and have so many different audiences, and everybody wants to be loved and be loved in return. And everybody wants to see other people happy at their core. They really do. We don't want to make people unhappy, do you? So stop complaining.
 
</strong>Michael Hingson ** 49:07
You know, it's, it's interesting that you, you talk about all this, one of the things that we talk a lot about, and you'll see it and live like the guide dog, is that we need to become more introspective. Because if we do and we really look at ourselves daily, and, for example, look at what worked today, what didn't work. Why didn't it work? You eventually get to what was I really afraid of? And if you really stop to think about that and go, I didn't need to be afraid of that, your life will change, which is really, as you're pointing out, what it's all about.
 
<strong>Michele Blood ** 49:44
Excellent, excellent. I'm looking forward to reading that as well, and then I've already told everyone to get thunder dog on all my lists. But now I'll be, after I read the next one, I'll be telling them to read that as well, because we're on the same page. Michael.
 
</strong>Michael Hingson ** 49:59
Tell me a little bit about something I've read in your bio, how you went from affirmations to a full kundalini awakening.
 
<strong>Michele Blood ** 50:09
Well, when I was working with Bob Proctor in Asia, I was saying to him one day, I feel this heart blow like I feel like my heart is out of my chest, and I feel such deep love. And it's not for any person, place or thing. It's for everything, actually, but it's beyond that. It's divine. And he said, you're looking for an enlightened teacher. That's what you need. And I said, Well, where do you find an enlightened teacher, and what exactly is that? And he got me to read Autobiography of a Yogi by Hara mahansa Yogananda. And I'd read it before, but I didn't really get it like I did this time when I read it, and I realized that enlightenment wasn't just one person. People can actually meditate and go into higher states of consciousness, but I wasn't thinking of how is an enlightened being around in this modern world? That can't be right? Because I it must be like unless it's Asia maybe. He said, I don't know. He said, I did have a Canadian man who was enlightened, who taught me for three years before he died, left the body. And he said, you just have to pray for it and know that the teacher and the student will find each other. It took me 14 years of searching all over the world, and eventually I found an enlightened teacher in all places America, and I decided to go off the grid, and I really had to to study with her as a student, because she didn't like us to be on Facebook or social media. She said, you don't want attention on yourself when you're studying with me, because you want to be able to go in deeply. Yeah. So I went off. I studied with her for 12 years, but after the first few years, I went into a full awakening myself, never expecting that. Didn't expect it to happen to me. I thought, how could a rock singer in Australia, have a kundalini awakening, but I did, and now I love to teach mysticism and spirituality and meditation practice to students from all over the world. And I love to do it. I think there's so many tools in the toolbox of life, whatever sort of personality you have, whether you're extremely religious or you just want to have more positive outcome. You want to become healthier. I think meditation practice is good for everybody. You do not have to be religious or think of spirituality to enjoy a quiet mind. It'll slow down your blood pressure. It will give you pump your blood, it'll stop your mind from going down a million rabbit holes where your senses take you. I just think meditation practice is a miraculous, privileged thing to do.
 
</strong>Michael Hingson ** 52:53
I agree. And you know, one of the things that it's a little bit off topic for what you just said, but we were talking earlier about people praying and looking for so many things. I'm amazed at how many people pray to God, telling God what they want and what they think they need. And I'm sitting there whenever I hear about that today, especially, I think, Wait a minute, God already knows that what you need to do is to listen to get the response, and thank God for the response, but people just don't do that. I'm just so amazed at at that. But it's it is so true that we spend too much time not doing the thing that we really need to do, which is listening and talking with God, not talking to God.
 
<strong>Michele Blood ** 53:46
Yeah, that's why I I'm loving recording the new prayer app, because I explain to people what prayer actually is. It's not If you do this for me, God, I'll start, stop eating pizza, yeah? Or maybe trade off. So I teach people what prayer actually is, and it's, it's really the most sacred thing and beautiful thing, and it will uplift you, even if you just, I've got a section where they I'm praying for others, so they can just listen to any different topic of what type of prayer, but the main thing for me was explaining, doing the introduction of what prayer is and how to pray, because so many people have no idea what prayer really is, that communion with your higher self, and once you get to understand what that is, then you can hear that still, small voice you can literally hear through. Ah, your intuition becomes stronger you can and intuition is you being in tune with your higher self. And your higher self is omniscient wisdom. It created everything so it knows what. To tell you to do, and it will bring into your experience everything when you accept, when you can be open and receptive to receive and to give, just sort of let yourself go, just surrender to that divine Higher Self, when you can learn how to do that. That's another thing that I do on this prayer app is teach you what surrender really means and how you can do it. It's not taking your willpower away from you, because everyone that's a gift that we've been given. So we can make good choices in life, sometimes bad choices, but we can use our willpower to get ourselves out of that rabbit hole. So thank you for asking that. Michael, it's
 
</strong>Michael Hingson ** 55:41
extremely important to be able to do that. Well, you mentioned earlier that you had gifts for people listening to this podcast. Love it if you tell us about that,
 
<strong>Michele Blood ** 55:52
yes, yummy gifts. If you go to Michelle. Blood com, it's spelled M, I, C, H, E, L, E, B, L, O, O, O, <a href="http://d.com" rel="nofollow">d.com</a>, forward slash unstoppable mindset. We've called that. We've made that link especially for Michael's podcast. Just for your people, they will get the audio version of one of my favorite books I've written called the magic of affirmation power audio book. They will get that for free, but in that audio book has tons of affirmations you can repeat after me, links to some of my music for free. You'll also get a six week mysticism course, and there are other things as well. I can't remember what they are right now, but they're all on that link.
 
</strong>Michael Hingson ** 56:37
But Michelle blood com slash unstoppable mindset. I thank you for the otter. Appreciate that. Well now if people want to come hear you, I know you do live events and you do zoom events and so on. How can we learn about that? How can people do that?
 
<strong>Michele Blood ** 56:57
Well, they can go to request Divine <a href="http://light.com" rel="nofollow">light.com</a> to find out what is my next event, because I have free events, a lot a lot of free zoom events people can come to, and you'll just get to meet so many happy, lovely people from so many different countries. And we just have a blast together. And you'll be very, very uplifted after everyone, because everyone that comes on are just, we seem to be attracting, over the years, just people that are really, sincerely wanting a better life and to do it, to do good in the world. And I just love them all so much. So if they go to request Divine Light com, they can see where my next free event will be. I mean, it's on Zoom, but I mean when it will be
 
</strong>Michael Hingson ** 57:46
right? Request, divine light. Com, cool. Well, I really appreciate you coming on. And obviously people can go to Michelle blood, com, and there's a lot there, I would assume as well. So hopefully people will go, go check out everything that's there, and we'll take this seriously, because I think there is so much that you have offered. We've had a number of people on unstoppable mindset who talk about everything from reg a to Eastern medicine, meditation and and so many things. They all can't be totally wrong. So from my perspective, they are not wrong. But by the same token, it's fun to be able to get a chance to to have you on. We'll have to do this again, and I'm going to certainly go download the apps and put them on my nice little iPhone and start taking advantage of them. But I really appreciate you coming on and and being with us for an hour today. Well,
 
<strong>Michele Blood ** 58:51
Michael, thank you for the books that you've written and everything that you've done in the world. I just think you're just an inspiration and just a lovely, lovely man. So thank you. It's, it's lovely getting to know you. And I'm just going to tell everyone about these books, because they're amazing, well written as well. Just really, really good.
 
</strong>Michael Hingson ** 59:13
Well, thank you. So, when are you going to do a podcast? I'm going
 
<strong>Michele Blood ** 59:17
to do a podcast with a man called just I just had a brain fart. Thomas Miller, uh, at the moment, his podcast is called subconscious mind mastery, and he's interviewed me quite a few times. We met in person, and I love his outlook on life, about really not saying no to anything that's mystical. And so we're going to start one next year together. He's already got his own, but this will be a different one where we'll go a little deeper, a deeper dive into mysticism. I think we're going to call it well,
 
</strong>Michael Hingson ** 59:55
if he needs a guess for his existing podcast, if he has guests or. You guys have your podcast together. If you ever want a guest, I volunteer. So I'll just, Oh,
 
<strong>Michele Blood ** 1:00:05
I'll tell him today. Goodness, yes,
 
</strong>Michael Hingson ** 1:00:10
I'm, I'm always, I'm always open for that. Oh,
 
<strong>Michele Blood ** 1:00:13
I'll tell him today. Yeah, because you, I love you.
 
</strong>Michael Hingson ** 1:00:18
Well, I want to thank you for being here, and I want to thank all of you for listening. I hope you enjoyed this at least half as much as I did, hopefully as much as I did. This has been a lot of fun and educational, I think, in so many ways, to help us deal with our outlooks on life. I'd love to hear your thoughts about it. Please feel free to email me. Michael h i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast website, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and that's m, I, C, H, A, E, L, H, I N, G, s, o, n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and wherever you're listening, please give us a five star review. We really value your reviews. But of course, love the five star ones, so if we can, we would really appreciate it if you give us a five star review and and say, say good things about us and and go off and definitely visit Michelle's pages. And, of course, being very prejudiced, go to Michelle blood com slash unstoppable mindset and get some free gifts from her. And if you know of anyone who you think would be a good guest, and Michelle you as well. I'm always looking for podcast guests, so okay, don't hesitate to to refer people to us. We appreciate that a whole lot. So once again, I want to thank you for being here. Michelle, this has been a lot of fun. Thank
 
<strong>Michele Blood ** 1:01:45
you. Michael, God bless you. More love everyone. More Love
 
</strong>Michael Hingson ** 1:01:54
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Teacher and Affirmation Leader with Michele Blood</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3a713500-b3df-407a-b776-0c081b1acec0.mp3?source=rss&amp;ext=asset.mp3" length="92072811" type="audio/mpeg" />
<itunes:episode>326</itunes:episode>
</item>
<item><title>Episode 325 – Unstoppable Transformation Leadership and Resistance to Change Expert with Dr. Khwaja Moinuddin</title>
<guid isPermaLink="false">https://pinecast.com/guid/38e460c7-1733-455e-b0b4-c7f70bdd6716</guid>
<pubDate>Tue, 08 Apr 2025 10:00:15 -0000</pubDate>

<itunes:duration>01:05:13</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/563bc3b4-4cbc-4737-85c2-ea3672ded13b/UM325-Dr._Khwaja_Moinuddin-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Dr. Khwaja Moinuddin grew up in India with what he calls a “normal childhood”. He attended high school and then received his bachelor’s degree in mechanical engineering in his home town. With some convincing and soul searching he then came to the United States and attended Texas Tech university where he obtained his Master’s degree and began working toward obtaining a PhD. Khwaja tells us about his time at Texas Tech including how, when funding grew hard to get, he overcame his fears and adversity and found a job that helped him stay in school. Even so, while working on his Doctorate degree he secured a job with 3M and, as he tells us, he learned a lot and even today he is grateful for the opportunities he had at this company. Eventually, however, under the advice of others he did finish his PhD, but not in Mechanical Engineering as such.
 
Khwaja began learning about organizations, how they worked, why often they didn’t work well and he developed ways to help people at all levels of organizations learn how to stop being so resistive to change and thus develop more positive attitudes and constructive methods of accomplishing tasks.
 
We get to hear much wisdom from Khwaja on leadership, resistance to change and how to better accomplish tasks by being more open to new ideas. This episode is a MUST for everyone if you are at all open to learning some new ideas and growing to be better in whatever you do at work, in life and at play.
 
 
 
<strong>About the Guest:</strong>
 
Dr. Khwaja Moinuddin is a renowned leader in Continuous Improvement, Change Management, and Business Transformation, with over 22 years of hands-on experience driving measurable impact across diverse industries. His mission is clear: to help organizations embed a culture of excellence, resilience, and continuous learning - not as a temporary initiative, but as a way of working. Whether leading large-scale change programs, coaching executives, or transforming operational models, he has built a reputation for delivering tangible business results and lasting cultural shifts.
With deep expertise in Continuous Improvement, Change Leadership, and Robotic Process Automation (RPA), Dr. Moinuddin partners with organizations to challenge the status quo, eliminate inefficiencies, and create high-performing teams. He has worked across multiple industries, functions, and global markets, collaborating with executive leaders, middle managers, and frontline employees to break down silos and drive sustainable transformation.
His holistic approach ensures that strategy, execution, and people engagement work in tandem, because real change happens when employees at every level take ownership of improvement.
A passionate thought leader and author, Dr. Moinuddin has distilled his years of experience into two books that serve as practical guides for transformation:
 </p>
<ol>
<li>&quot;I.N.S.P.I.R.E. - An Adaptive Change Excellence Model and Guide of the people, for the people, by the people&quot; – A framework for leading people-centered, high-impact change initiatives.</li>
<li>&quot;Are You (Really) Listening?: Decoding the Secrets of Unheard Conversations&quot; – A deep dive into the power of listening as a critical leadership and change management skill.
 
Dr. Moinuddin’s philosophy is simple: transformation is not about tools, it’s about people, mindset, and discipline. If your organization is struggling with change fatigue, leadership misalignment, or resistance to new ways of working, he can help you turn obstacles into opportunities and create a culture where excellence thrives.
Let’s connect and explore how we can drive real, measurable business impact, together!
 
 
<strong>Dr. Khwaja Moinuddin’s journey is a testament to the power of perseverance, continuous learning, and an unstoppable mindset.</strong>
Born and raised in a simple middle-class family in Pondicherry, India, a former French colony - he completed his schooling and earned a Bachelor's degree in Mechanical Engineering before moving to the U.S. to pursue his Master's in Industrial Engineering. At Texas Tech University, he excelled academically, achieving a 4.0/4.0 GPA in his major (Manufacturing) and an overall GPA of 3.83/4.0. While pursuing his degree, he also worked as an intern for Rhodia Inc., a chemicals manufacturing company, gaining valuable hands-on industry experience.
Khwaja began his career as an Industrial Engineer with 3M, where he learned the foundations for his expertise in Continuous Improvement (CI) and Change Leadership. Over the years, he obtained multiple professional certifications, including Lean Six Sigma Master Black Belt, Certified Change Practitioner, Certified Prince2 Practitioner and Certified Scrum Master. His career took him across the globe, leading large-scale transformation initiatives in world-renowned organizations such as Ocean Spray Cranberries, Shell, Maersk, GARMCO, HSBC, and PDO (Petroleum Development Oman).
Despite a demanding global career, Khwaja pursued his passion for learning, earning a Doctorate in Management Studies and a second Master’s degree in Psychology while working full-time. His belief <strong>&quot;To Learn is to Breathe&quot;</strong> has shaped his leadership philosophy, helping organizations embrace change, embed a culture of excellence, and achieve breakthrough results.
Beyond his professional accomplishments, Khwaja is a devoted husband and father. He fell in love with and married his wife, Sangeetha, while in the U.S., and together they have a 15-year-old son, Tanish. They now reside in Chennai, India. Dr. Khwaja travels frequently for his consulting work, and he continues to inspire businesses, leaders, and professionals to transform their organizations, and themselves - with an unstoppable mindset.
 
<strong>Ways to connect with Dr. Khwaja:</strong>
 
<a href="https://www.processexcellencenetwork.com/contributor/khwaja-moinuddin" rel="nofollow">https://www.processexcellencenetwork.com/contributor/khwaja-moinuddin</a>
<a href="https://www.journeytowardsexcellence.com/" rel="nofollow">https://www.journeytowardsexcellence.com/</a>
<a href="https://www.khwajamoinuddin.com/" rel="nofollow">https://www.khwajamoinuddin.com/</a>
<a href="https://www.journeytowardsexcellence.com/" rel="nofollow">https://www.journeytowardsexcellence.com/</a>
<a href="https://www.khwajamoinuddin.com/" rel="nofollow">https://www.khwajamoinuddin.com/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello again, everyone. I am your host once again. Michael hingson, and you are listening to unstoppable mindset. We're really glad you're with us, wherever you happen to be in the world, and wherever we happen to be talking in the world. And today we're actually talking to Dr Khwaja Moinuddin from India. So it's a long distance boy signals travel a lot faster today than they did when we used covered wagons or Coney pony expresses. So I'm really grateful for the fact that we get to use Zoom and computers and do things in such a meaningful way. So anyway, here we are. Kwaja has written two books, and I know he's going to tell us about those, so I'm not going to give a lot of that away. He has been a transformational leader. He also has a background in mechanical engineering, and that fascinates me, because it seems to me, it's interesting going from mechanical engineering to being a transformational subject matter expert and expert by any standard. So I'm going to be curious to hear about that. But anyway, meanwhile, Khwaja, I want to welcome you to unstoppable mindset, and thank you for being here.
 
<strong>Dr Khwaja Moinuddin ** 02:28
Thank you. Thank you, Michael, it's, it's indeed an honor to be on your podcast. And you know, as as we have been discussing, I'm no expert by any means. I have just gathered years and years of experience, 22 plus years of experience, and I'm still learning and continuous improvement, transformation. It's an ocean. So the more you know I learn, the more I feel like I don't know much. Yes, there is to learn, yes.
 
</strong>Michael Hingson ** 03:05
Well, I know exactly what you're saying. I think if we stop learning, then we have really let ourselves down and let the world down. We need to continue to learn. And I very much enjoy doing this podcast, because I get to learn so much from so many people. It's really a lot of fun. So I want to again, thank you for being here and looking forward to all that we get to talk about today. So let's get to it. I'd like to learn a little bit about maybe the early Khwaja Growing up and so on. Tell us a little bit about you growing up in India and so on.
 
<strong>Dr Khwaja Moinuddin ** 03:38
Yep, I'm from a very small town in Pondicherry called Pondicherry in in India, the closest big city is Chennai. It's about 160 kilometers south of Chennai. It used to be a former French colony. Now the place has been changed. I mean, the name has been changed from Pondicherry to Puducherry. But growing up, I'm the youngest of two kids. I have a brother. He's four years older than me, and my parents were typical middle class, lower middle class, both working parents. They worked really, really hard to put me and my brother through to school. They took care of us, they protected us. So I'm really grateful for my parents, my mom, my dad and my brother also could be quite me, you know, when I was young. So I'm really grateful to my family, because we were just the four of us in our family. Growing up, I went to a public school, initially, I went to a private school, and. Uh, but then my parents couldn't afford the fees, so we moved to public school, and I did all my schooling and my bachelor's in mechanical engineering in Pondicherry. So born and brought up in Pondicherry, which was a small fishing village, didn't know much about the real world until, you know, I graduated and stepped out of India for the very first time to go to the US to do my master's degree. My childhood was, was, was normal, you know, on a living on a on a coast. So I really enjoyed living near the beach. We didn't live very far away from the beach, just maybe, you know, maybe 100, 200 meters away from the beach. Growing up, I had a lot of friends, so we would be, would take our bicycles and and, you know, ride all over the town because it, you know, it wasn't as crazy as it is now with all the traffic and stuff, it was less congested. And the good thing about Pondicherry, an interesting fact is, because it was designed by the French, all the streets in Pondicherry are at right angles to each other. So you would never get lost if you are in Pondicherry, in the middle of the Pondicherry, because wherever you go, if you take a right turn and another right turn and another right turn, you will end up at the same place. So you will never get lost. That's an interesting fact in Pondicherry. How about Pondicherry?
 
</strong>Michael Hingson ** 06:39
So it certainly is a whole lot easier to travel around pontichery than it is to travel around Washington DC by any standard, I think. So yes, there's a lot of Angular streets and streets that go in different directions in Washington. So yeah, I think I'd like pot of cherry that's pretty good. So did you learn to fish?
 
<strong>Dr Khwaja Moinuddin ** 07:03
Not, not, yeah. I mean, I did learn how to fish, but more swimming. Used to go to the ocean almost every day. You know, I think I practically spent a lot of time on the beach with my friends and in the playgrounds. Our playgrounds used to be huge growing up, unlike now, they have become so small and condensed with all the, you know, development, the real estate that's growing in India, in Pondicherry and in India in general. But, but yeah, I did learn how to fish, you know, not using, like a fishing rod in the in the US, but using, you know, the the fishing, the the thread, you know, the nylon wire, fishing net, yeah, yeah. Not, not the net, but the wire, just was the single wire,
 
</strong>Michael Hingson ** 07:58
well, so you what, what got you into mechanical engineering?
 
<strong>Dr Khwaja Moinuddin ** 08:05
Well, you know, as, as all of my fellow Indians would say, in India, you are either an engineer or a doctor first. So, so I really had no choice. I had to become an engineer or a doctor. I didn't score enough to become a doctor, so I naturally became an engineer. But since I have to become an engineer, I was looking at, you know, all the different fields of engineering. What fascinated me was, you know, the field of mechanical engineering, because I heard from several of my friends and colleagues that mechanical engineering is an evergreen field, and typically, mechanical engineers can fit anywhere. And they were really, really they were, they were 100% correct. And I'm glad I chose mechanical engineering and I really liked my subject, because that what I am today would not be if I hadn't learned about mechanical engineering. Well.
 
</strong>Michael Hingson ** 09:07
So you, you got your bachelor's degree, but then you, as you said, you stepped out and you, you actually came to the United States and went to Texas Tech to do your advanced degree. What made you do that? That's moving a long way from home, yep.
 
<strong>Dr Khwaja Moinuddin ** 09:23
So some of my my my friends and my seniors, also, when I was doing my mechanical engineering, they were talking about something called as a GRE or a TOEFL. It sounded Greek, like Greek and Latin to me. I didn't know what it was. I had no intention of going to the US initially. My intention was to get a job and earn a lot of money and and I was almost done studying at that point of time, you know, learning subjects like thermodynamics and lot of advanced mechanics. Engineering stuff for four years really wears you out. But my my seniors and and my cousin also, and my uncles and a lot of my relatives, they said, you know, if you don't do your masters now, and if you go straight away to work, you may not have the inclination to learn more. So they really, they really prompted me or nudged me to do my Masters also, and and my mom, of course, she has been a great, great, great driving force behind me. She She encouraged me to always, always, always learn. She herself has, you know, so many degrees I cannot, I don't even know how many degrees she has. She has master's degrees and Bachelor's degrees in in, you know, all sorts of areas. And to this day, you know, she she keeps learning, and she has been a teacher for about 45 years now. So so my mom, along with my relatives and my friends. They said, You know, you need to study more so. So, you know, I had actually got a job, you know, in my fourth year. And I got a job through on campus interviews, you know, like a career fair in the in the US, similar to a career fair in the US. So I gave up that job and I wrote GRE and TOEFL. I worked hard. Got I did not get like flying colors, but I got, I got good grades in GRE and TOEFL, and then I applied to universities. Initially I was going to be an aerospace engineer, but then my friends also told me that maybe that's a difficult field to get a job in in future, because it requires, you know, us, security clearance and stuff. So you're you're better off doing something which is related to mechanical engineering, or even mechanical engineering. I didn't want to go too much into technical stuff, so I explored industrial engineering, and I found, you know, the courses and all that stuff were really to my liking and to my interest. So, so then I chose industrial engineering and Texas Tech specifically because of the industrial engineering program they had. So then and, and that's one, one thing led to another. And then I landed in Texas Tech University.
 
</strong>Michael Hingson ** 12:26
Well, that must have been fun. So you had lots of new experiences. You learned about football and all sorts of other things in addition to your academic studies. Yes,
 
<strong>Dr Khwaja Moinuddin ** 12:36
yes. Red Raiders. Go Red Raiders. Yeah, right.
 
</strong>Michael Hingson ** 12:40
Well, and I, I went to UC Irvine. I don't know, I still don't know if we have a much of a football team today. We have a good basketball team, but go anteaters anyway. So it's, it is interesting how our lives change and how we end up, how God gives us different opportunities? And then, of course, the issue really is us taking those opportunities and moving forward with them. When you You certainly did. You stepped out and you moved to the United States, you went to Texas Tech, you got your bachelor's, and where did you get your PhD?
 
<strong>Dr Khwaja Moinuddin ** 13:19
So I got my master's from Texas Tech, and I was, I also started to do my PhD in industrial engineering in Texas Tech, but unfortunately, I didn't finish, because the the department ran out of funding, and I had to search for a job. So I started to, I got my job in 3m as an industrial engineer. But I also did an internship in another company called Rodia, which is a chemicals manufacturing company. But then, you know, while I was doing, while I was, you know, still pursuing my full time job, I really wanted to go back to Texas Tech and complete my PhD, because I had completed all my coursework, except for the which was the dissertation which was pending. And you know, at that time, one of the professors told me, quadra, try and complete your PhD, otherwise you will regret it. I still remember his words to this day. I should have, you know, looking back, I should have stayed back in Texas Tech and finished my PhD. I should have, you know, borrowed some more money and finished my PhD in industrial engineering in Texas Tech. But nevertheless, what I did is I did my doctorate, professional doctorate in management studies in Indian School of Business Management. So slightly different. But, you know, I didn't, I didn't actually want to go for an MBA. So I want I did the doctorate in management studies because I was more interested in organizational behavior, operations. Management in that field. So I got it in 2012
 
</strong>Michael Hingson ** 15:07
Wow. So you, you, you did complete it, even though, again, it went in a slightly different direction. But what was your interest that that took you into a little bit more of a business oriented environment, because you had clearly been in mechanical engineering and in that discipline for most of your studies.
 
<strong>Dr Khwaja Moinuddin ** 15:25
Yes, yes. So, you know, when I was doing my master's degree in Industrial Engineering, you know, and I got interested in continuous improvement, lean, Six Sigma, transformation, change management in that field, more as I was doing my masters in industrial engineering. And then when I got my first job in in 3m 3m is a great company, as you know, you know, I learned all the basics of my lean, Six Sigma change management, you know, hands on in 3m and I'm still grateful to this day that my very first job was in 3am actually, it's a funny story, because, you know, I got the job in 3m on the same day I was interviewed. So the I was very lucky. I think the the line manager really liked me, and he said, kwaja, I'm going to hire you on the spot. So I was, I was really, really, you know, ecstatic on that day, and I still remember that feeling to this day, yes. So what interested me to coming back to your question was when I was working in 3m they have a good mentorship program. So they asked me, you know, how do you want your career to be? You know, where do you see yourself in five years? In 10 years? In 15 years? How do you see yourself growing? And I said, I want to grow in the technical field. I want to become like a subject matter expert in Lean, Six Sigma, Black Belt, Master, Black Belt. And I want to grow in the technical field. And I remember the mentor, she told me, kwaja, while that's a good thought, but you will not grow much if you are purely technical, you will grow more if you combine your technical expertise with management, how to lead people, how to manage people, how to do change management with people so she actually, you know, planted the seed in me to do more of, you know, people management role. And for that, she prompted me to do more courses in people management, leading teams, how to work and collaborate with, you know, cross functional teams. And that interested me, and I started to search for courses that would give me that exposure. And then, you know, given the fact that also I took some courses in my master's, or when I was doing my PhD in industrial engineering, it prompted me more to move away from technical rather than getting a PhD in industrial engineering, to do adopt rate in management studies. And hence I, you know, slightly moved into the people management, operations management, into the softer stuff of managing people and getting stuff done through people, through others.
 
</strong>Michael Hingson ** 18:14
Well, nothing, nothing wrong with that. I know my background was in physics. But along the way, there came a time that I was confronted with an opportunity to take a job that wasn't directly related to physics, and I chose to do it. But out of that, I ended up being put in a situation once where I had to make a choice to either go find a new job or change from doing kind of human factors studies and other things related to a product going in instead into sales, and I chose to go into sales, but my reasoning was, It's difficult enough for blind people to get jobs. Finding a new job would be really a challenge, whereas an opportunity was being offered, and it was a good opportunity, so I accepted it. So again, I know that many times we do find that there is a an opportunity that comes along that maybe we don't expect, and if we take it, it's the right way to go.
 
<strong>Dr Khwaja Moinuddin ** 19:14
Yes indeed. And your story has been fascinating, Michael, to be honest with you, it has been, you know, it's very inspirational. Your story, me and my wife, we were sharing, you know, how you how you overcame adversity, that's really, really, really inspirational.
 
</strong>Michael Hingson ** 19:33
Well, thank you. And I, I appreciate that. And you know, to me, it's just how we live life, and we sometimes we're presented with challenges and and we have to deal with those challenges, which is, of course, our role, and if we don't, then we're the losers for doing it. Well, in your case, did you ever have a defining moment or a situation where, if, since we call this unstoppable mindset, where. Kind of a mindset really affected you and to help you through it.
 
<strong>Dr Khwaja Moinuddin ** 20:05
Yeah. I mean, many, many, many, many situations, there's never a dull day in continuous improvement, so it's full of challenges. Always, always. You know, in every organization I have worked for, there have been challenges in terms of, you know, how to deploy continuous improvement, how to take people with you in the journey of continuous improvement. But one of the things you know early on, when I was doing my my master's degree, is, you know, I think that that laid the foundation also for me to become more resilient and more adaptable. You know, when, when my department said they didn't have funding I wanted to, and this was, you know, when, when I was doing my master's degree, not, not, you know, when I went into my PhD, when I was doing my master's degree, after a semester, they said they didn't have enough funding. So a lot of my colleagues, you know, those who are in engineering, whether mechanical or industrial or or chemical or petroleum engineering, they would they were searching for jobs. I think it was the summer of 2001 and since it was summer, a lot of professors were on were on vacation, and I went door to door, knocking on every professor's, you know, Office, Office door. And almost everybody you know, kind of, you know, either shoot me away or said, you know, we don't have funding. Or, you know, their doors were closed because they were on vacation. So one of the, one of the things I did, you know, you know, I was very, very frustrated. I couldn't sleep. So I thought, What am I doing? What am I doing? What am I doing wrong here? Why am I not getting the funding. Why am I not getting a research assistantship? So as I was laying on my on my bed that that night, one evening, I thought to myself, and an idea came to me, why don't I go into Texas Tech University's Health Sciences Center, which is slightly far away. It's, you know, we have to walk, like, at least half an hour to get to the Texas Tech University's Health Sciences Center. And it's predominantly, you know, biology, Health Sciences Center. So nobody, none of my colleagues, had gone there to look for a job. So I thought, why not go there? Maybe I will find some luck. So initially, you know, I was told, No, you know, you don't have a biology background or, you know, we don't have jobs here. But on the third day, one professor, you know, as I was, I thought, you know, my day, on that day also is going to be a disappointment. Around five o'clock that evening, when I was about to go home and I noticed one professor's door was open. His name is branch Schneider, so if he's, if he's watching, you know, I'm grateful to him also for this brand Schneider. He is the professor in oncology department in Texas Tech University Health Sciences Center. So I approached him, his door was open, and I told him, I'm searching for a job. Any job? Would you be able to give me a job? He thought, he thought about it, and without hesitation, you know, he said, I do have a job, but you may not like it. And he said, You know, it's it involves washing dishes, bakers. Are you comfortable in doing it? I said, I thought about it, and I said, I can do it if it helps me to get in state tuition. And he also thought about it, and he said, Yeah, I think that should not be a problem. And once I agreed to do that, then he said, I don't want you to just do that. I want to use your engineering skills to help me with research. You know, doing some reports, research, reports and analysis using your engineering skills. Would you be able to do that? I said, That's my specialty. I would be glad to do that. So, you know, one thing led to another, and then, you know, he gave me the research assistantship, and you know, I was able to continue with my with my master's degree without, you know, burdening my parents. Because, you know, I had got a huge loan to go to the US, as you know, going to the US during those times is not, is not cheap. It's very expensive. So, you know, I think that's what, that's what laid the foundation. So I thought, you know, nothing is impossible. So if I can do that, I think I can convince people to do change management, at least my change management skills, and, you know, my Lean Six Sigma skills to do the continuous improvement in organizations. So I think that one moment, I think, was, you know, when, when I got that. I didn't realize that, you know, when I got back to my room and I told my friends that, you know, I had got this job, everybody's jaw dropped. They said, You have done something impossible. So they said, you know, we are now going to go to Health Sciences Center also. So I think a lot of our engineering guys went and knocked doors in Health Sciences Center, and they began to get jobs there. I
 
</strong>Michael Hingson ** 25:24
remember once, one of the first jobs my brother ever got. He was, I think, in high school. He had gotten to high school, and he went to apply at a restaurant for a job, just to earn some money. And the owner said, Well, you know, let me think about it. Would you go outside and we got some weeds out in the in the area around the restaurant, would you just pull the weeds? And my brother said, Sure, why not? I don't have anything else to do. So he went out on like, in a half hour, he had, excuse me, he had pulled all the weeds. The manager came out and was just absolutely amazed that he had had done all of that. And he said, Well, okay, and I thought about it, I'll give you a job. And of course, he was really being tested. Would he go out and do whatever he was asked to do? Which Which he did do? And when he came home and told my parents, and I was there at the time about that, they said, you understand that this guy was just testing you to see whether you would do whatever needed to be done to help the restaurant. And you passed, and he got the job. We never know where things are going to come from. And indeed, yes, we should be open and be willing to explore. It's always a good thing when we do that. I haven't thought about that in years, but you just reminded me of that story, and it's a great story, and for me, it was a lesson that you've got to do sometimes different things, and when, when you're really asking for someone's assistance, you also need to look at what they're asking you to do, and you need to do what they're asking
 
<strong>Dr Khwaja Moinuddin ** 27:01
yes, unless it's to shoot No, I'm not going to go out and
 
</strong>Michael Hingson ** 27:07
shoot someone. But that's a different story. But well, that's great. Well, now, while you were in the United States, you also went off and got married, huh?
 
<strong>Dr Khwaja Moinuddin ** 27:18
Yes, I did.
 
</strong>Michael Hingson ** 27:21
Well, that was a that was a good thing. That's another good reason to have come to the US. Yes, now, is your wife from India or the US?
 
<strong>Dr Khwaja Moinuddin ** 27:33
Well, it's a, it's an interesting story. Once again, we she, she is. She's two years younger to me, and, you know, we met at a birthday party, and in, you know, at a professor's daughter's birthday party. And I initially thought I knew her from somewhere, so I was very, very shy to to approach her. But then some of her, some of her friends, or, I think some of my friends who knew her, they asked me if you know I would be okay to drop them to their house. So when I was, when I was driving, I looked at her through the, you know, the rear view mirror, yeah, and I, I liked her a lot, so, but I didn't know whether she was looking at me at that time or not. But then later, I told her that I was looking at you when I was driving. And then, you know, one thing led to another, and you know, we dated. She's from India, so she was also doing her master's degree. When, when, you know, at the time, you know, I was doing an internship in in a chemicals manufacturing company in Vernon, Texas, which is in the middle of nowhere. And I used to drive three hours from Vernon to Lubbock because I thought Lubbock was in the middle of nowhere. But then, when I was when I was working in Vernon, which is just no like a small town of 10,000 people, then when I used to drive back to Lubbock, it was like heaven, Paradise. I could see many people in Lubbock. So when I was driving back and forth. And I was in, I met her in this, in this party, and then we started to date. And then, you know, we got, we got married in the US in 2000 we were dating for a very long time. We lived together also for for a long time, we got to know each other. And then we got married in 2008
 
</strong>Michael Hingson ** 29:42
Ah, well, that's great. Congratulations. How long have you been married now? Thank you.
 
<strong>Dr Khwaja Moinuddin ** 29:48
Well. We have known each other now for 21 years since 2004 Yes, and we have been married since 2008 so 17 years. Wow. Congratulations. Thank you, thank you. And we have a son, 15 years old. And yeah, we, we are still, you know, happily married to each other, and she, you know, she has been a great support for me, not only in times of happiness, but but especially, you know, when I get frustrated, when when I'm not in such a good mood, or when I feel dejected, she has supported me tremendously, and she's still supporting me tremendously, but
 
</strong>Michael Hingson ** 30:30
I bet that goes both ways.
 
30:33
Yes,
 
<strong>Michael Hingson ** 30:35
you have to be more stable than you.
 
</strong>Dr Khwaja Moinuddin ** 30:41
Yes, well, I think she's more emotionally matured also. Then I don't want to tell her that, but she may know after this podcast
 
<strong>Michael Hingson ** 30:52
well. So you do a lot of work in working with people involved in resistance and change and continuous improvement, and you deal with people with resistance and change. How do you push back? And how do you push beyond that? How do you get people who are so resistive to change to to agreeing to change? You know, the reason I ask is that we all we all hear people talk all the time about how change is important. Changes is necessary, but none of us really want to change. How do you deal with that?
 
</strong>Dr Khwaja Moinuddin ** 31:26
Yes, so, you know, over the years, this is what, this is what I have learned also. And you know, I, I did my masters, my second masters in psychology, and that helped me a great deal. Also, I've always been, you know, fascinated with the psychology of human behavior. So I always wondered, you know, even when working in 3m or in my first company as an intern, I always wondered, you know, why? You know, even if a change is good, why are people resisting? And years and years passed by, I always, I always thought that, you know, we can, we can always convince people with rational, logical stuff, with data. But then I found out, you know, through through trial and error, I don't get convinced using logic. I have my own ways to resist. So when I learned about how I am resisting, I thought that's natural. Then how people, other people would resist. Because, you know my girlfriend at that time, who is my wife. Now, when she used to suggest something I would resist, that. She would say, quarter, you're not organized, you know, let's, let's get the house organized. And I would resist it because, you know, getting organized is a good thing, but then I had my own way of doing stuff. So, you know, to this day, I still resist, by the way, and she's still trying to convince me to get organized, but you know, I know why I resist. You know why I'm resisting. I know how I resist. So you know that, that you know early on, helped me, that, you know, people resist because we are trying to change them. It's not the change, but it's we are trying to change them into something that they don't want to so, for example, you know, one of the one of the line managers, or one of the leaders in a company that I worked for, he was completely against continuous improvement. He was telling me, I have been doing continuous improvement quadra, for 20 years, I don't need you to come and tell me how to do my job and how to improve it. And he was very open about it. I'm so glad he was. He was so open about it. Because, you know, I have also seen people who resist very covertly. They would say yes in front of you, and then, you know, go back and do their own stuff, or, you know, they won't do anything at all. So I wanted to understand him, why he felt that way. And, you know, I went on, you know, plant walks with him, and he was very proud when we were when we were walking around the plant, he showed me all the improvements that he did. So I told him, Bill, his name is Bill, what you're doing is continuous improvement. Bill, so I'm not trying to tell you to do your job. I'm here to tell you how to I'm here to help you how to do your job in a more structured way. And that's what CI is all about. So when I said that, immediately, he said, you know, guaja, I wish somebody you know, in your place, had told me that earlier, because people who had before you, who came before you, they were all about tools and templates. And I hate to use tools and templates. I'm more of a practical guy. So then that was a learning for me, also that, you know, that was an aha moment for me, that people, you know, certain people, have. Certain way of learning, and certain people have certain way of improving, but we all want to improve. So if we guide people in the right direction, and we talk their language, you know, we use their frame of reference, we use their language and and we see what are their pain points, and we try to help them overcome those pain points, then people would naturally, you know, you know, get the we would get the buy in for for the change, and people would not resist so much. So at the end, you know, what happened is Bill became a huge supporter of CI, not only a huge supporter of CI, he passed my green belt exam. Also, I coached him, and he passed my green belt exam. And he was, he was very happy. Initially, he was, he was, he was reluctant to even attend my course. But then, you know, after he went through the course, and then, you know, after we built the rapport. And then I, and then I told him, I'm not trying to replace you or, or I'm not trying to steal your job or, or I'm not telling trying to, you know, tell you how to do your job, because that's not what I'm here for. I'm here to help you. And continuous improvement is a more structured way of doing things, because you may be doing in trial and error, and by doing trial and error, you know, you may be making some costly mistakes, but when we apply it in a structured way, we can avoid 19 99% of errors, most of the time. So he really liked that approach. And he liked my approach of making things very, very practical, not speaking, you know, in heavy technical terms, not using the jargon and explaining it to him, you know, in his own language. That's what helped, you know, reduce the resistance. And over the years, what I have done is also, you know, adapt my way of how I'm approaching resistance. One of the courses which I took, and it was a certification course, also was, you know, instead of waiting for resistance to happen to you, we should approach resistance proactively. You know, when we announce a change, we should naturally expect resistance, and when we have resistance, it's a good thing. I have never, I never heard about it before, before I attended the course. I thought always resistance is bad. I thought resistance is something that we need to fight. We need to convince people, and those people who resist, they don't know what they're talking about. I used to see them as, you know, almost like enemies at workplace. This guy is against CI, why doesn't he or she gets CI, why are they, you know, resisting so much. Why are they criticizing me so much? I used to take it personally also. Later, I learned, you know, not to take things personally as well. So what I what I found, was that we should surface resistance proactively, whether you know it is in work life or in personal life, you know, when we are trying to do something out of the ordinary. When we are trying to improve something, we should expect resistance. And if there is no resistance, then that means either the resistance has gone underground, right, which has gone into COVID stage, or people have not understood the why. You know, what is this change? What is this? How is this going to affect me, people have not understood what you're talking about. So when we explain things, we should naturally expect resistance, and resistance helps in improving, you know, what is whatever we are trying to implement, you know, whether it is like a ERP implementation or, you know, Lean Six Sigma, or a transformation project, digital transformation, anything that we are trying to do, if people are resisting or if people are expressing concerns, it's a good thing. That's what I have learned over the years. Yeah,
 
<strong>Michael Hingson ** 38:50
at least, at least then they're open and they're talking to you about it, which is important. So how do you deal with the person who says, you know, like, like, Bill, I've been involved in continuous improvement, and maybe they really have, but you're talking about change, but in reality, what we have is working, and I'm not convinced that changing it is really going to make a difference. And you know, how do you deal with that?
 
</strong>Dr Khwaja Moinuddin ** 39:21
Yep, again, you know, over the years, I have so many stories this. This story, again, is some of the organizations I have worked in this. This particular person was, was saying the same thing. You know, it was one of the TETRA pack manufacturing lines, you have seen the TETRA pack, right? So the the TETRA pack where juice is packed, or milk is packed, or any beverage is packed, right? So these Tetra packs, when they were producing those Tetra packs of juice, they had. An issue of the juice packs being either overweight or underweight. So they had this continuous issue on the line, not just one line, but I think three or four of the lines, so consistently, it would be either overweight or underweight. And if you are consistent, if you are having the overweight or underweight, you would be audited, and you would get into all sorts of trouble. And moreover, you know, you're losing money if you if the pack is overweight and if the pack is underweight, somebody can, can, you know, file a claim. Customer complaints would increase. So this, this particular line manager, he said, you know he was, he was avoiding me. And I know that he would, he would avoid me so, but he, you know, at that point of time, he had no choice. So he said, kwaja, I have a few ideas, you know, I don't before, you know, you come and tell me, you know, continuous improvement, blah, blah, blah. I have a few ideas. I want to test them. And he gave me, he gave me, you know, the his thought process, and he wanted to try that before, you know, he before he agreed to listen to me. So I said, Bob, I'm all for it, please. Please, go ahead and let's see whether you know what you're trying to do. Works or not. So basically, in, you know, in our language, what we call it as as an experiment in continuous improvement terminology, we call it as an experiment. He was trying to do, you know, an experiment with one factor at a time, meaning that, you know, he would try to change one variable, and he would try to see whether that has any impact on, you know, the over overfilled packs or under filled packs. So he wanted to change one variable at a time, and there were three, four variables at that time, which he thought were, you know, suspects. So he wanted to change those variables and see what the impact would be. So I told him, Bob, yeah, let's, let's, let's try that. And I told him, you know, very politely, if that doesn't work, would you be willing to try what I am asking you to do? Because I have an idea. Also, he said, Yeah, let's, let's, let's do that. So I worked with him. I worked with him on the line, with his supervisors also. And he tried, you know, one factor at a time. He trained. He changed this, he changed that. It didn't work. So reluctantly. But then the good thing was, he was open minded also, reluctantly, he said, Okay, let's, let's sit in my office and let's talk. So I told him about a concept called Design of Experiments, DOE, in that, in that me using that you know, methodology, you can basically, you can basically have three, four factors which you can vary them simultaneously, and then see the impact on over packing and under packing. So when I explained to him, when I when I taught him about the concept him and his supervisors and the line operators, he said, Yeah, let's let's try. Let's see if this works. And at the end of the day, we were both trying to improve the process. We were both trying to get rid of this problem, sure, so we should be rolling. And then it worked within, within a few days, the problem got resolved. So what I learned from that is, sometimes, you know, you need to let people you know hit the wall before you offer them a solution. So that's something that I have learned. But of course, you know, in this case, it was not such a costly mistake. It was not, it was not like a disaster, but it was the controlled disaster. So, so what
 
<strong>Michael Hingson ** 43:28
was the actual change? What what change was made that fixed the problem? Or what was your idea that fixed the problem because he was changing variable at a time, but that was one example
 
</strong>Dr Khwaja Moinuddin ** 43:39
at a time. Yep. So we had to do the root cause analysis. And through the root cause analysis, whatever variables that he was going after were not the root causes because he was not using a structured methodology. Okay, when we use the structured methodology, we went into root cause analysis. We did a structured like a fish bone diagram. I don't want to go into the technical details, but we did the in depth root cause analysis, and then we did something called as a design of experiment, where we chose three factors and we varied it simultaneous, so it is a controlled experiment which we did, and immediately, you know, it's not that you know you would do that, and you would get result. One month later, you would get results immediately, you would see the result immediately when you do that experiment versus what he did, it involved a certain bit of time. It would take one week for us to see a change. So when I showed him this and this versus this, he was really impressed. And from that day onwards, he became a huge supporter of CI, in fact, you know, the plant in which I was working in, you know, with the support of, you know, one of the plant managers, Tim, his name, I'm I'm still, you know, in touch with him, and you know we share thoughts with each other. I see him as a huge mentor. Also, you know, we got plant of the Year Award for a plant to talk. About to be shut down, back in 2009 so that's, that's, you know, how we were able to, you know, build the, get the buy in from all the line managers and, you know, get started on the continuous improvement journey. Because the the the management had told that if you don't improve within a few months, you would be shut down. So we all work together, and we did experiments like this, and we were able to turn around a plant, of course, you know, not just me, so I just played one small role in that we did as a team. It was a team effort,
 
<strong>Michael Hingson ** 45:34
and that's how you really overcome resistance to change when, when people see that you bring something to the table that works, then they're probably more apt to want to listen to you.
 
</strong>Dr Khwaja Moinuddin ** 45:49
Yep, indeed. We need to know what we're talking about. You know that that builds trust? Definitely.
 
<strong>Michael Hingson ** 45:54
Yeah. And then the issue is that you what you're talking about is is, in a sense, different than what they understand, and it's a matter of establishing credibility. Yes, which is, which is pretty cool. Well, so tell me about your books. You've written two books, and you've written I n, s, p, i R, E, and you've, you've written another book, tell us about those.
 
</strong>Dr Khwaja Moinuddin ** 46:25
Yes, so I, you know, I have always wanted to share my knowledge, and I have always been sharing my knowledge, you know, through training, through coaching, I have conducted so many training sessions, so many and I have learned also, you know, from from shop floor employees, frontline employees, from middle managers. I have learned so much from them. And also executives, top executives, you know, leaders from various industries. You know whether it is manufacturing or logistics or, you know, back offices, banking, you know, pure manufacturing or logistics container, container shipping business, or aluminum rolling business. So I wanted to write this book to share my knowledge, because when I see that change management or change is being implemented very poorly, that really frustrates me. So I wanted to share this, and I have seen, you know, numerous books being written on this. You know, numerous frameworks, also, you name it. You know, there are so many books out there. What I wanted to do is give a simple framework, which is, I, N, s, p, i, R, E, which is, you know, if you have to implement change you need to inspire employees. There are no two ways about it. If we can talk about logic, we can talk about change management, we can talk about what's in it. For me, everything, but in my experience, if anyone is, if any employee or if any individual is not inspired by the change, the change is not going to go anywhere. They may do out of compliance, but we will not really get their hearts in it. And that's why I, you know, came up with this framework called Inspire, which is I basically is inspired the need for change in employees. N is navigate the organization and build a coalition. And stands for that. S is to surface resistance proactively, meaning, as we discussed, don't wait for resistance to hit you. You know when you least expect it, and then, and then, you know the change goes nowhere. Surface resistance proactively. And P is plan, your implementation. You know, when I say plan, not just, you know, like a, like a 20 step bullet point, there are so many plans that need, that need to come together, like a communication plan, resistance management plan, a training plan. There are so many plans that need to work together. And again, depending on the complexity of the change, you know, I never advocate, you know, over complicating stuff. And then you have, I, which is implementation When, when, you know, this is where rubber meets the road, if we don't implement the change in a structured way, you know, leaders are not role modeling on the shop floor. Leaders are just, you know, we call it as EMR. And this is, again, from another framework called Aim. Aim, you know, basically what we what we mean here is you can express. Leaders can express about the change, role model the change and reinforce the change. EMR, so if leaders are just expressing the change, it will lead to one times the improvement, but if leaders are role modeling the change, it will lead to three. Times the change acceleration. And if leaders are reinforcing the change, it will lead to 10 times accelerating the change. So that's what I talk about, in terms of implementation, you know, experimentation and stuff, which is i, and then you have reinforce and sustain, which is r, and then E stands for evaluating and learning. You know, after we close a change initiative, after we signed off on a change initiative, have what have we learned from it? What have we learned from it, and what, what if we had a, if we had a chance to make a do over, what would we do differently? What have we learned from it? And what would we do differently, and if we were to do implement another change, what are the learnings that we can take from this change that we have implemented and apply the learnings in our next change? And also, you know when, when leadership transitions, many, many changes, what? What happens? And you know this is what I have experienced, and this frustrates me a lot as well. Is, you know, when leadership changes, the change gets, you know, messed up. I want to say fucked up, but you know, and I don't know if I'm allowed to say that. You know, every leader, every leader, wants to come in and you know, right or wrong? You know, I'm not blaming a leader wants to leave their mark in the organization, which is good, but what they what they inadvertently do, is undo the change which their predecessors have done. And then people get confused, you know, they say it as a flavor of the month. Or they say, Okay, let's wait until this leader moves on, so that, you know, we can, we can, you know, just wait until this change passes away and it leads to, you know, production of morale and lots of issues. So this is what I talk about in my book, as well, how to avoid these, these situations. So it's like a practical framework where you know which anybody can take and apply to any change of any complexity, and you know if, even if it is very, very simple change which is going to take maybe 10 days or five days only, they can quickly go through the Inspire framework and see, you know, what are the gaps and whether we have, whether we are implementing the change in a proper, structured way. And these are in this is just a framework, you know, and you know, we don't have to use all the tools that I have mentioned in the book. We can pick and choose the tools which are relevant for the change that we are trying to implement.
 
<strong>Michael Hingson ** 52:38
What is the the key to making change sustainable when maybe leadership changes or the company environment shifts,
 
</strong>Dr Khwaja Moinuddin ** 52:48
yes. So, you know, as Dr Deming said, constancy of purpose, right? So, so if I'm a leader, Mike, and you know, if I'm changing my role, and if I'm going to, you know another function or another department, whether in the same organization or in a different organization, and let's say that you know, Mike, you are taking over my role. What is the constancy of purpose? You know? Are we? Does the organization, you know, it starts from our organization level. Does the organization have a constancy of purpose, and is it aligned with the vision and mission and whatever I have, whatever changes I have implemented, have I communicated them to you? Is there a smooth handover between me and you, so that you understand what are the changes I have done, what are the improvements I have done, and you know how you can take it forward and continuously improve upon it. So one thing is completely undoing and the other thing is continuously improving upon it. So that, you know, people see it as a natural, continuous improvement, rather than continue, rather than, you know, abruptly undoing something and then, and then, you know, starting from, you know, scratch, starting from scratch, and saying that, Oh, no, no, no, no, whatever this person did is total crap. And now we are going to change or revolutionize the whole organization where, which, you know, nine out of 10 times is, is, you know, you're just rehashing what this person has done into something new, into, you know, a different framework or a different bottle, however you want to frame it. So the there has to be a smooth hand over. So that's, that's, you know, point number one, and point number two is the the employees, the middle managers have the middle managers and the in the whole leadership team. They have an obligation. They have a accountability to make sure that, you know, they are aligned, to make sure that if one of their leadership team members is moving on, whenever a new leadership team member comes on board, to onboard them in a structured way, not to leave them, you know, hanging, not to, you know, not to let that person. Know, implement his or her own way completely. You know, let on board them and let them know what has happened in the organization. How they can, you know, continuously improve upon it. I'm not saying that, you know, revolutionary change is not required all. I'm saying that there are times when a revolution is required, but most of the times, continuous improvement is good enough. You know, when, when we, when we continuously improve. It keeps the continuity going. And people don't see it as you know, change after change after change. You know, we don't, we don't induce change fatigue in the organizations if we, if we do it as a continuum
 
<strong>Michael Hingson ** 55:40
makes sense, and it's all about and it's all about communication, yep,
 
</strong>Dr Khwaja Moinuddin ** 55:44
indeed. And that's where, you know, that's why I have written my second book, which is, which is about active listening. You know, I'm a bad listener, I have to be honest. So I used to be a very, very bad listener. Now I'm just a bad listener. So I have continuously improved on my listening skills, and at least I know now that you know, I'm aware of my how I need to improve my listening skills. So over the years, I have done, I have I have learned the techniques of how to listen and when and when I say listen, it is not to many people, many of us, you know, even even now. Also sometimes I catch myself, you know, trying to listen to reply or listen to respond. So when I catch myself doing that, I consciously, you know, try to listen to the person. So again, in this book, I have shared, you know, the the techniques which would help anybody to become a better listener, which, you know, one is one of the requirements for being a great leader, how to listen to people and how to listen to people, truly, truly listen to people. So I talk about simple, simple techniques in the book. You know, for example, paraphrasing, remembering, listening without judgment, right? Or suspending judgment, as I say so. You know, I rank these techniques in increasing order of complexity, suspending judgment being the most difficult, you know when, when someone starts speaking, or, you know, even if, even when we see someone immediately, in the first five seconds, we judge that person. And, you know, right or wrong, we judge that we and in this book, also, I talk about, you know, why we are prone to judging people, and why we have such a such a difficult time in suspending judgment. So if we are aware that you know, let's say that you know when I'm talking to you, Mike, if I catch myself judging you right, so at least I know that I'm Judging You right. So at least I can I know that I'm judging you, and I should not do that. I should listen to you, and I should try to understand where you are coming from, instead of saying, instead of just thinking in my mind, oh, whatever Mike is saying is it doesn't make any sense. So maybe initially it may not make sense. But you know, when we open our ears, we have two years, and that's for a reason, and only one mouth. So we need to listen, and we need to completely understand where the other person is coming from, whether you know it is in personal life or in work life. You know, when we, if we don't listen to the teams whom we are managing, and if we just say, you know, do as I say, it's my way or the highway, people will do because you know you are their line manager. But it won't last long. No, the minute you, you know, change your team, or the minute you go out, people will, people will be, you know, good riddance. So, so that's what they'll be thinking. So how to listen to people, and also it will help the leader to grow. You know, over the years, when I listen to my wife, I have understood my own shortcomings, and if I had listened to her 20 years back, maybe I would have been a different person. Maybe, maybe I would have been a more mature person. So this is what, you know, I talk about in the in the book as well. How can we truly, truly listen? And some techniques like paraphrasing. You know, when, when our mind wanders, you know, it will be good to paraphrase the person to whom you're you're speaking so that you know you you remember, so remembering, paraphrasing, empathy, for example, you know, not just talking about KPI, KPI KPIs to the team members. Understand how they're doing. You know, are they having any personal issues? How is their family? You know, work is not, you know what, what? Work is a part of our life. But you know, we spend eight to 10 hours at at a workplace. So we need to know the team members whom we are managing, and we need to listen to them. If somebody is, you know, performing badly, right? It's very easy to give them a negative feedback. But. So if we listen to them, and if they feel heard, maybe they are going through something, or maybe they are not getting enough support. If we listen to them, and if we create that environment of active listening in the whole team, suspending judgment and listening actively, then we create a more stronger bond, and the team would would become like a world class team. This has been my experience. So this is what I have shared in my, in my in my second book,
 
<strong>Michael Hingson ** 1:00:29
and certainly words to to remember. Well, we have been doing this an hour now, and I think it's probably time that we we end it for the day. But if people want to reach out to you. How can they do that?
 
</strong>Dr Khwaja Moinuddin ** 1:00:43
Well, I am there on on LinkedIn, and people can reach me through email, and I'll be more than happy to, you know, respond to anything they need. And I'm I know if people want to reach out to me to conduct any training sessions, my website is also their journey towards excellence. You know where I have my offerings. So
 
<strong>Michael Hingson ** 1:01:04
what is the website? What is the website called, again, journey towards excellence. Journey towards <a href="http://excellence.com" rel="nofollow">excellence.com</a>, okay, and your email address, khwaja.moinuddin@gmail.com and spell that, if you would
 
</strong>Dr Khwaja Moinuddin ** 1:01:21
Yes, please. K, H, W, A, j, A, dot, M, O, I n, u, d, d, I n@gmail.com,
 
<strong>Michael Hingson ** 1:01:32
great. Well, I hope people will reach out. I think you've offered a lot of great insights and inspiration for people. I appreciate hearing all that you had to say, and I knew I was going to learn a lot today and have and I always tell people, if I'm not learning at least as much as everyone else, I'm not doing my job right. So I really appreciate your time, and it's now getting late where you are, so we're going to let you go. But I want to thank you again for being here, and I do want to thank everyone who is listening and watching us today. We really appreciate it. If you would, I'd love it. If you'd give us a five star review. Wherever you're watching us and listening to us, if you'd like to talk to me or email me about the episode and give us your thoughts, feel free to do so. At Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. Michael Hinkson, that's m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, love to hear from you if any of you have any thoughts as to someone else who might make a good podcast guest. And quad you as well. Would love it if you let us know we're always looking for more people to come on and be guests on the show. But again, kwaja, I want to thank you for being here. This has been wonderful.
 
</strong>Dr Khwaja Moinuddin ** 1:02:47
Thank you. Thank you so much, Mike, and it's been a real pleasure talking to you, and it's an honor to be part of your podcast. I wish I had met you earlier and learned I would have learned so much from you, I would definitely, definitely, definitely, you know, reach out to you to learn more. And you know, thank you for the opportunity. Thank you definitely for the opportunity.
 
**Michael Hingson ** 1:03:15
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Transformation Leadership and Resistance to Change Expert with Dr. Khwaja Moinuddin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/38e460c7-1733-455e-b0b4-c7f70bdd6716.mp3?source=rss&amp;ext=asset.mp3" length="94063797" type="audio/mpeg" />
<itunes:episode>325</itunes:episode>
</item>
<item><title>Episode 324 – Unstoppable Music Expert and Website Designer with Dan Swift</title>
<guid isPermaLink="false">https://pinecast.com/guid/8c0f27ef-3a5c-4a37-999c-af79448e9409</guid>
<pubDate>Fri, 04 Apr 2025 10:00:54 -0000</pubDate>

<itunes:duration>01:08:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7841ea40-25d9-4212-8292-d4748de3a95e/UM324-Dan_Swift-Coverart.jpeg.jpg" />
<description><![CDATA[<p>The above title does not do Dan Swift justice. Dan also has his own podcast, successful Youtube channel and he has released seven music albums. Talk about being unstoppable! I met Dan when I appeared as a guest on his podcast, Time We Discuss and I knew he would contribute to a fascinating story here.
 
Dan grew up with an interest in music. For a time he thought he wanted to write music for video games. Along the way he left that idea behind and after graduating from college he began working at designing websites. He has made that into his fulltime career.
 
As he grew as a website designer and later as a supervisor for a school system coordinating and creating the school sites Dan took an interest in accessibility of the web. We talk quite a bit about that during our time together. His observations are fascinating and right on where web access for persons with disabilities is concerned.
 
We also talk about Dan’s podcast including some stories of guests and what inspires Dan from his interviews. I hope you enjoy this episode as much as I.
 
 
 
<strong>About the Guest:</strong>
 
Originally wanting to write music for video games or become an audio engineer, Dan Swift graduated from a small Liberal Arts college with a degree in Music Composition (Bachelor of Arts) and Music Recording Technology (Bachelor of Music).  Dan went on to release seven EP albums between 2003 and 2024. Most recently, &quot;Parallels&quot; dropped on Leap Day, 2024.  Dan has always had a passion for shaking up genres between Eps writing classical, electronic, and modern rock music.
 
While creating music has always been a passion, Dan took a more traditional professional path as a web developer. While on this path, Dan had a lot of experience with accessibility standards as it relates to the web and he values accessibility and equity for everyone both inside and outside the digital workspace. Having received his MBA during COVID, Dan went on to a leadership position where he continues to make a difference leading a team of tech-savvy web professionals.
 
In early 2024, I created a podcast and YouTube channel called &quot;Time We Discuss&quot; which focuses on career exploration and discovery. The channel and podcast are meant for anyone that is feeling lost professionally and unsure of what is out there for them. Dan feels that it is important for people to discover their professional passion, whatever it is that lights them up on the inside, and chase it. So many people are unfulfilled in their careers, yet it doesn’t have to be this way.
 
When not working, Dan enjoys spending time with his wife and three kids. They are a very active family often going to various extracurricular events over the years including flag football, soccer, gymnastics, and school concerts.  Dan’s wife is very active with several nonprofit organizations including those for the betterment of children and homelessness.  Dan enjoys playing the piano, listening to podcasts, and listening to music.  Dan is very naturally curious and is a slave to a train of never-ending thoughts.
 
<strong>Ways to connect with Dan:</strong>
 
<a href="https://www.youtube.com/@timewediscuss" rel="nofollow">Time We Discuss on YouTube</a>
<a href="https://open.spotify.com/show/7HPIU4UX6p2GLKMxUuDMcP" rel="nofollow">Time We Discuss on Spotify</a>
<a href="https://twitter.com/timewediscuss" rel="nofollow">Time We Discuss on Twitter/X</a>
<a href="https://www.instagram.com/timewediscuss" rel="nofollow">Time We Discuss on Instagram</a>
<a href="https://bsky.app/profile/timewediscuss.bsky.social" rel="nofollow">Time We Discuss on BlueSky</a>
 
<a href="https://timewediscuss.com/" rel="nofollow">Time We Discuss Website</a>
<a href="https://www.danswift.com/" rel="nofollow">Dan Swift Music Website</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everybody. Welcome once again. Wherever you may be, to unstoppable mindset, I am your host, Mike hingson, sometimes I say Michael hingson, and people have said, Well, is it Mike or Michael? And the answer is, it doesn't really matter. It took a master's degree in physics and 10 years in sales for me to realize that if I said Mike Hingson on the phone, people kept calling me Mr. Kingston, and I couldn't figure out why, so I started saying Michael Hingson, and they got the hinckson part right, but it doesn't matter to me. So anyway, Mike hingson, or Michael hingson, glad you're with us, wherever you are, and our guest today is Dan Swift, who has his own pine podcast, and it was actually through that podcast that we met, and I told him, but I wouldn't do it with him and be on his podcast unless he would be on unstoppable mindset. And here he is. Dan is a person who writes music, he's an engineer. He does a lot of work with web design and so on, and we're going to get into all that. So Dan, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
<strong>Dan Swift ** 02:25
Michael, it's a pleasure to be here. Thank you so much for inviting me. I am. I'm super excited.
 
</strong>Michael Hingson ** 02:30
Well, looking forward to getting to spend more time with you. We did yours time to discuss, and now we get this one. So it's always kind of fun. So, and Dan is in Pennsylvania, so we're talking across the continent, which is fine. It's amazing what we can do with electronics these days, telling us not like the good old days of the covered wagon. What can I say? So, So Dan, why don't you tell us a little bit about kind of the early Dan, growing up and all that.
 
<strong>Dan Swift ** 02:57
Oh, geez. How far
 
</strong>Michael Hingson ** 02:58
back to go? Oh, as far as you want to go,
 
<strong>Dan Swift ** 03:02
Well, okay, so I am, I am the youngest of five. Grew up just outside of Philadelphia as being the youngest. You know, there are certain perks that go along with that. I get to experience things that my parents would have previous said no to the older siblings. And you know how it is with with, you know, if you have more than one kid, technically, you get a little more relaxed as you have more but then I also had the other benefit of, you know, hearing the expression, there are young ears in the room, I will tell you later. So I kind of got some of that too. But I grew up outside of Philadelphia, had a passion for music. Pretty early on. I was never good at any sports. Tried a number of things. And when I landed on music, I thought, you know, this is this is something that I can do. I seem to have a natural talent for it. And I started, I tried playing the piano when I was maybe eight or nine years old. That didn't pan out. Moved on to the trumpet when I was nine or 10. Eventually ended up picking up guitar, bass, guitar, double bass revisited piano later in life, but that's the musical side of things. Also, when I was young, you know, I had a passion for role playing games, Dungeons and Dragons, was really big when I was a teenager, so I was super excited for that. Yeah, that's, that's kind of those, those memories kind of forced me, or kind of shaped me into the person that I am today. I'm very light hearted, very easy going, and I just try to enjoy life.
 
</strong>Michael Hingson ** 04:30
I played some computer games when computers came along and I started fiddling with them, the games I usually played were text based games. I've never really played Dungeons and Dragons and some of those. And I I'm sure that there are accessible versions of of some of that, but I remember playing games like adventure. You remember? Have you heard of adventure? I have, yeah. So that was, that was fun. Info con made. Well, they had Zork, which was really the same as adventure, but they. At a whole bunch of games. And those are, those are fun. And I think all of those games, I know a lot of adults would probably say kids spend too much time on some of them, but some of these games, like the the text based games, I thought really were very good at expanding one's mind, and they made you think, which is really what was important to me? Yeah, I
 
<strong>Dan Swift ** 05:21
completely agree with that too. Because you'd be put in these situations where, you know true, you're trying to solve some kind of puzzle, and you're trying to think, Okay, well, that didn't work, or that didn't work, and you try all these different things, then you decide to leave and come back to and you realize later, like you didn't have something that you needed to progress forward, or something like that. But, but it really gets the brain going, trying to create with these, uh, come up with these creative solutions to progress the game forward. Yeah, which
 
</strong>Michael Hingson ** 05:43
and the creative people who made them in the first place? What did they? Yeah, they, I don't know where they, where they spent their whole time that they had nothing to do but to create these games. But hey, it worked. It sure. Did you know you do it well. So you went off to college. Where'd you go? Sure,
 
<strong>Dan Swift ** 06:02
I went to a small liberal arts college, Lebanon Valley College in Pennsylvania. It's near, it's near Hershey. It was, it was weird in that my the entire school was about half the size of my entire high school. So that was very, very weird. And then you talk to these other people. And it's like, my high school was, you know, very large by comparison. But for me, it was like, well, high school, that's what I knew. But yeah, it was I went to, I went to 11 Valley College near Hershey. I studied, I was a double major. I studied music composition and music recording,
 
</strong>Michael Hingson ** 06:35
okay, and, oh, I've got to go back and ask before we continue that. So what were some of the real perks you got as a kid that your your older siblings didn't get?
 
<strong>Dan Swift ** 06:45
Oh, geez, okay. I mean,
 
</strong>Michael Hingson ** 06:49
couldn't resist, yeah, probably, probably
 
<strong>Dan Swift ** 06:51
some of the more cliche things. I probably got to spend the night at a friend's house earlier than my oldest brother. For instance, I know my parents were a little more concerned about finances. So I know my oldest brother didn't get a chance to go away to college. He did community college instead. And then, kind of, my sister was a very similar thing. And then once we got, like, about halfway down, you know, me and my two other brothers, we all had the opportunity to go away to college. So I think that was, that was definitely one of the perks. If I was the oldest, I was the oldest, I probably wouldn't have had that opportunity with my family. Got
 
</strong>Michael Hingson ** 07:24
it well, so you went off and you got a matt a bachelor's in music, composition and music recording. So that brought you to what you were interested in, part, which was the engineering aspect of it. But that certainly gave you a pretty well rounded education. Why those two why composition and recording? Sure.
 
<strong>Dan Swift ** 07:43
So if we talk about the music first at that time, so this is like the the late 90s, early 2000s any kind of digital music that was out there really was, was MIDI based, and anyone that was around that time and paying attention, it was like these very like, like that music kind of sound to it. So there wasn't a whole lot going on with MIDI. I'm sorry, with music as far as how great it sounded, or I shouldn't say, how great it sounded, the the instruments that are triggered by MIDI, they didn't sound all that great. But around that time, there was this game that came out, Final Fantasy seven, and I remember hearing the music for that, and it was all, it was all electronic, and it was just blown away by how fantastic it sounded. And And around that time, I thought, you know, it'd be really cool to get into writing music for video games. And that was something I really kind of toyed with. So that was kind of in the back of my head. But also, at the time, I was in a band, like a rock band, and I thought, you know, I'm going to school. They have this opportunity to work as a music engineer, which is something I really wanted to do at the time. And I thought, free studio time. My band will be here. This will be awesome. And it wasn't until I got there that I discovered that they also had the music composition program. It was a I was only there maybe a week or two, and once I discovered that, I was like, Well, this is gonna be great, you know, I'll learn to write. Know, I'll learn to write music. I can write for video games. I'll get engineering to go with it. This is gonna be fantastic. Speaking
 
</strong>Michael Hingson ** 09:07
of electronic music, did you ever see a science fiction movie called The Forbidden Planet? I did not. Oh, it's music. It's, it's not really music in the sense of what what we call, but it's all electronic. You gotta, you gotta find it. I'm sure you can find it somewhere. It's called the Forbidden Planet. Walter pigeon is in it. But the music and the sounds fit the movie, although it's all electronic, and electronic sounding pretty interesting.
 
<strong>Dan Swift ** 09:37
Now, is that from, I know, like in the 50s, 60s, there was a lot of experiments. Okay, yeah,
 
</strong>Michael Hingson ** 09:45
yeah, and, but again, it fit the movie, which was the important part. So it certainly wasn't music like John Williams today and and in the 80s and all that. But again, for the movie, it fit. Very well, which is kind of cool. Yeah,
 
<strong>Dan Swift ** 10:02
I'll definitely have to check that out. I remember when I was in school, we talked about like that, that avant garde kind of style of the the 50s, 60s. And there was a lot of weird stuff going on with electronics, electronic music. Um, so I'm very curious to see, uh, to check this out, yeah, yeah.
 
</strong>Michael Hingson ** 10:14
You have to let me know what, what you find, what you think about it, when you get to chance to watch it, absolutely or actually, I I may have a copy. If I do, I'll put it in a dropbox folder and send you a link. Fantastic. So you graduated. Now, when did you graduate?
 
<strong>Dan Swift ** 10:32
Sure, so I graduated in 2003 okay,
 
</strong>Michael Hingson ** 10:35
so you graduated, and then what did you do? So,
 
<strong>Dan Swift ** 10:41
backing up about maybe 612, months prior to that, I decided I did not want to be a I didn't want to write music for video games. I also did not want to work in a recording studio. And the reason for this was for music. It was, I didn't it was, it was something I really, really enjoyed, and I didn't want to be put in a position where I had to produce music on demand. I didn't want to I didn't want to do that. I didn't want to lose my hobby, lose my passion in that way. So I decided that was out. And then also, when it came to working in a studio, if I wanted to be the engineer that I really wanted to be, I would have to be in a place where the music scene was really happening. So I'd have to be in like Philadelphia or Los Angeles or Nashville or deep in Philly or something like that. And I do not like the cities. I don't feel comfortable in the city. So I was like, that's not really for me either. I could work in like a suburb studio. But I was like, not, not for me. I don't, not for me. So when I graduated college, I ended up doing freelance web work. I had met through, through a mutual friend I was I was introduced to by a mutual friend, to a person that was looking for a new web designer, developer. They lost their person, and they were looking for someone to take over with that. And at the time, I did a little bit of experience doing that, from when I was in high school, kind of picked it up on the side, just kind of like as a hobby. But I was like, Ah, I'll give this a shot. So I started actually doing that freelance for a number of years after graduation. I also worked other jobs that was, like, kind of like nowhere, like dead end kind of jobs. I did customer service work for a little bit. I was a teacher with the American Cross for a little bit, a little bit of this and that, just trying to find my way. But at the same time, I was doing freelance stuff, and nothing related to music and nothing related to technology,
 
</strong>Michael Hingson ** 12:29
well, so you learned HTML coding and all that other stuff that goes along with all that. I gather, I
 
<strong>Dan Swift ** 12:35
sure did, I sure didn't. At the time, CSS was just kind of popular, yeah, so that. And then I learned, I learned JavaScript a little bit. And, you know, I had a very healthy attitude when it when it came to accepting new clients and projects, I always tried to learn something new. Anytime someone gave me a new a new request came in, it was like, Okay, well, I already know how to do this by doing it this way. But how can I make this better? And that was really the way that I really propelled myself forward in the in the digital, I should say, when it comes to development or design.
 
</strong>Michael Hingson ** 13:05
Okay, so you ended up really seriously going into website development and so on.
 
<strong>Dan Swift ** 13:15
I did. So I continued doing freelance. And then about five years after I graduated, I started working as an audio visual technician, and also was doing computer tech stuff as part of the role as well. And while I was there, I ended up developing some web applications for myself to use that I could use to interact with our like projectors and stuff like that. Because they were on, they were all in the network, so I could interact with them using my wait for it, iPod Touch, there you go. So that was, you know, I kind of like started to blend those two together. I was really interested in the web at the time, you know, because I was still doing the freelance, I really wanted to move forward and kind of find a full time position doing that. So I ended up pursuing that more and just trying to refine those skills. And it wasn't until about about five years later, I ended up working as a full time web developer, and then kind of moved forward from
 
</strong>Michael Hingson ** 14:09
there, iPod Touch, what memories? And there are probably bunches of people who don't even know what that is today. That
 
<strong>Dan Swift ** 14:16
is so true, and at the time that was cutting edge technology,
 
</strong>Michael Hingson ** 14:21
yeah, it was not accessible. So I didn't get to own one, because was later than that that Steve Jobs was finally kind of pushed with the threat of a lawsuit into making things accessible. And then they did make the iPhone, the iPod, the Mac and so on, and iTunes U and other things like that, accessible. And of course, what Steve Jobs did, what Apple did, which is what Microsoft eventually sort of has done as well, but he built accessibility into the operating system. So anybody who has an Apple device today. Troy actually has a device that can be made accessible by simply turning on the accessibility mode. Of course, if you're going to turn it on, you better learn how to use it, because the gestures are different. But it took a while, but, but that did happen. But by that time, I, you know, I had other things going on, and so I never did get an iPod and and wasn't able to make it work, but that's okay. But it's like the CD has gone away and the iPod has gone away, and so many things and DVDs have gone away.
 
<strong>Dan Swift ** 15:31
Yes, so true. So true. You know, just as soon as we start to get used to them
 
</strong>Michael Hingson ** 15:35
gone. I think there is, well, maybe it's close. There was a blockbuster open up in Oregon. But again, Blockbuster Video, another one, and I think somebody's trying to bring them back, but I do see that vinyl records are still being sold in various places by various people. Michael Buble just put out a new album, The Best of Buble, and it's available, among other things, in vinyl. So the old turntables, the old record players, and you can actually buy his album as a record and play it, which is kind of cool. Yeah, they've been
 
<strong>Dan Swift ** 16:07
very big with marketing, too. It's been kind of a marketing, I don't want to say gimmick, but in that realm, you kind of like, hey, you know, this is also available in vinyl, and you try to get the people that are like the audio files to really check it out. I never really took the vinyl personally, but I know plenty of people that have sworn by it. Well,
 
</strong>Michael Hingson ** 16:25
I've heard a number of people say that the audio actually is better on vinyl than typical MP three or other similar file formats. Yep,
 
<strong>Dan Swift ** 16:35
yep. I had a friend growing up, and actually, I shouldn't say growing up, so I was already, like, in college or post college, but a buddy of mine, Craig, he was all about vinyl, and he had, he had the nice, the amplifier, and the nice, I think even, like, a certain kind of needle that you would get for the record player. And you know, you'd have to sit in the sweet spot to really enjoy it, and and I respect that, but um, for me, it was like, I didn't, I didn't hear that much of a difference between a CD and vinyl. Um, not very. Didn't have the opportunity to AB test them. But now I will say comparing a CD to like an mp three file, for instance, even a high quality mp three file, I can tell the difference on that Sure. I would never, you know, I'd use the MP threes for convenience. But if I were to have it my way, man, I'd have the uncompressed audio, no doubt about it, yeah,
 
</strong>Michael Hingson ** 17:27
wave forms, yep, yep, yeah. Obviously that's that's going to give you the real quality. Of course, it takes a lot more memory, but nevertheless, if you've got the space it, it really makes a lot of sense to do because mp three isn't going to be nearly as high a level quality.
 
<strong>Dan Swift ** 17:43
Absolutely, absolutely true. And that the way I rationalize it to myself. It's like, well, if I'm going to be though in the car or probably walking around and listening to music, I'm going to be getting all kinds of sounds from outside. Anyway, it kind of offsets the poor quality of the MP justify it.
 
</strong>Michael Hingson ** 17:56
That's true. Well, you know when and mp three is convenient if you want to put a bunch of stuff in a well on a memory card and be able to play it all, because if you have uncompressed audio, it does take a lot more space, and you can't put as much on a card, or you got to get a much bigger card. And now we're getting pretty good sized memory cards. But still, the reality is that that for most purposes, not all mp three will suffice.
 
<strong>Dan Swift ** 18:26
That is true. That is true. And I think too, you have a that the next battle is going to be mp three or a streaming,
 
</strong>Michael Hingson ** 18:33
yeah, yeah, that's going to be fun, isn't it? Yeah? Boy. What a world well. So one of the things I noticed in reading your bio and so on is that you got involved to a great degree in dealing with accessibility on the web. Tell me about that.
 
<strong>Dan Swift ** 18:55
Absolutely. Michael, so I've very strong opinions of accessibility. And this really comes back to, you know, I was, I was at my job, and I was only there as a full time developer. I wasn't there all that long, maybe a year, maybe two, and my supervisor came over to me and she said, you know, we want to start to make things more accessible. And this is like, this is like, 1012, years ago at this point, and I was like, okay, you know, and I did my little bit of research, and there wasn't a whole lot going on at the time. I don't think WCAG was a thing back then. It may have been. I can't remember if 508 was a thing at the in the Bible. It was okay, yeah. So I was doing my research, and, you know, you learn about the alt tags, and it's like, okay, well, we're doing that, okay. Then you learn about forms, and it's like, okay, well, they need to have labels, okay, but, but the turning point was this, Michael, we had a person on staff that was blind, and I was put in touch with this person, and I asked them to review like, different, different web applications. Applications we made, or forms or web pages. And the one day, I can't remember if he volunteered or if I asked, but essentially the request was, can this person come into our physical space and review stuff for us in person? And that experience was life changing for me, just watching him navigate our different web pages or web applications or forms, and seeing how he could go through it, see what was a problem, what was not a problem, was just an incredible experience. And I said this before, when given the opportunity to talk about this, I say to other developers and designers, if you ever have even the slightest opportunity to interact with someone, if they if, if you meet someone and they are using, let me, let me rephrase that, if you have the opportunity to watch someone that is blind using a navigate through the web, take, take that opportunity. Is just an amazing, amazing experience, and you draw so much from it. As a developer or designer, so very strong opinions about it, I'm all about inclusivity and making things equal for everyone on the web, and that was just my introductory experience about a dozen years ago.
 
</strong>Michael Hingson ** 21:07
And so what have you done with it all since? Sure, so
 
<strong>Dan Swift ** 21:11
with our website, we went from having about a million success criterion failures, and we've gotten it all the way down to, I think my last check, I think was maybe about 10,000 so it was huge, huge change. It's hard to get everything as because as content changes and newspaper, as new pages come online, it's hard to keep everything 100% accessible, but we know what to look for. You know, we're looking for the right contrast. We're looking for, you know, the all tags. We're looking for hierarchy with the headers. We're making sure our forms are accessible. We're making sure there aren't any keyboard traps, you know, things that most people, most web visitors, don't even think about, you know, or developers even thinking about, until you know, you need to think about them
 
</strong>Michael Hingson ** 22:00
well and other things as well, such as with other kinds of disabilities. If you're a person with epilepsy, for example, you don't want to go to a website and find blinking elements, or at least, you need to have a way to turn them off, yeah.
 
<strong>Dan Swift ** 22:13
Or or audio that starts automatically, or videos that start automatically, yeah, yeah.
 
</strong>Michael Hingson ** 22:19
So many different things, or video that starts automatically, and there's music, but there's no audio, so you so a blind person doesn't even know what the video is, yes, which, which happens all too often. But the the reality is that with the Americans with Disabilities Act, it's it's been interesting, because some lawyers have tried to fight the courts and say, well, but the ADA came out long before the internet, so we didn't know anything about the internet, so it doesn't apply. And finally, the Department of Justice is taking some stands to say, yes, it does, because the internet is a place of business, but it's going to have to be codified, I think, to really bring it home. But some courts have sided with that argument and said, Well, yeah, the ADA is too old, so it doesn't, doesn't matter. And so we still see so many challenges with the whole idea of access. And people listening to this podcast know that, among other things I work with a company called accessibe. Are you familiar with them? I am, Yep, yeah, and, and so that's been an interesting challenge. But what makes access to be interesting is that, because it has an artificial intelligent widget that can monitor a website, and at the at the low end of of costs. It's like $490 a year. And it may not pick up everything that a body needs, but it will, will do a lot. And going back to what you said earlier, as websites change, as they evolve, because people are doing things on their website, which they should be doing, if you've got a static website, you never do anything with it. That's not going to do you very much good. But if it's changing constantly, the widget, at least, can look at it and make a lot of the changes to keep the website accessible. The other part of it is that it can tell you what it can't do, which is cool,
 
<strong>Dan Swift ** 24:16
yeah, that's a really good point. You know, there's a lot of tools that are out there. They do monitor the stuff for you, you know, like we on our on our site, we have something that runs every night and it gives us a report every day. But then there are things that it doesn't always check, or it might, it might get a false positive, because it sees that like, you know, this element has a particular color background and the text is a particular color as well. But there's, you know, maybe a gradient image that lies between them, or an image that lies between them. So it's actually okay, even though the tool says it's not, or something like that. So, yeah, those automated tools, but you gotta also look at it. You know, a human has to look at those as well.
 
</strong>Michael Hingson ** 24:52
Yeah, it's a challenge. But the thing that I think is important with, well, say, use accessibe. An example is that I think every web developer should use accessibe. And the reason I think that is not that accessibe will necessarily do a perfect job with with the access widget, but what it will do is give you something that is constantly monitored, and even if it only makes about 50% of the website more usable because there are complex graphics and other things that it can't do, the reality is, why work harder than you have to, and if accessibility can do a lot of the work for you without you having to do it, it doesn't mean that you need to charge less or you need to do things any different, other than the fact that you save a lot of time on doing part of it because the widget does it for you. Absolutely, absolutely.
 
<strong>Dan Swift ** 25:47
That's that's a really, really good point too, having that tool, that tool in your tool belt, you know, yeah,
 
</strong>Michael Hingson ** 25:55
yeah. And it makes a lot of sense to do. And there are, there are people who complain about products like accessibe, saying artificial intelligence can't do it. It's too new. You gotta start somewhere. And the reality is that accessibe, in of itself, does a lot, and it really makes websites a lot better than they otherwise were. And some people say, Well, we've gone to websites and accessibe doesn't really seem to make a difference on the site. Maybe not. But even if your website is pretty good up front and you use accessibe, it's that time that you change something that you don't notice and suddenly accessibe fixes it. That makes it better. It's an interesting discussion all the way around, but to to deny the reality of what an AI oriented system can do is, is really just putting your head in the sand and not really being realistic about life as we go forward. I think that is
 
<strong>Dan Swift ** 26:52
so true. That is so true, and there's so many implications with AI and where it's going to go and what it will be able to do. You know, it's just in its infancy, and the amount of things that that the possibilities of what the future is going to be like, but they're just going to be very, very interesting.
 
</strong>Michael Hingson ** 27:05
I interviewed someone, well, I can't say interview, because it's conversation. Well, I had a conversation with someone earlier on, unstoppable mindset, and he said something very interesting. He's a coach, and specifically, he does a lot of work with AI, and he had one customer that he really encouraged to start using chat GPT. And what this customer did, he called his senior staff into a meeting one day, and he said, Okay, I want you to take the rest of the day and just work with chat, G, P, T, and create ideas that will enhance our business, and then let's get together tomorrow to discuss them. And he did that because he wanted people to realize the value already that exists using some of this technology. Well, these people came back with incredible ideas because they took the time to focus on them, and again, they interacted with chat, GPT. So it was a symbiotic, is probably the wrong word, but synergistic, kind of relationship, where they and the AI system worked together and created, apparently, what became really clever ideas that enhanced this customer's business. And the guy, when he first started working with this coach, was totally down on AI, but after that day of interaction with his staff, he recognized the value of it. And I think the really important key of AI is AI will not replace anyone. And that's what this gentleman said to me. He said, AI won't do it. People may replace other people, which really means they're not using AI properly, because if they were, when they find that they can use artificial intelligence to do the job that someone else is doing, you don't get rid of that person. You find something else for them to do. And the conversation that we had was about truck drivers who are involved in transporting freight from one place to another. If you get to the point where you have an autonomous vehicle, who can really do that, you still keep a driver behind the wheel, but that driver is now doing other things for the company, while the AI system does the driving, once it gets dependable enough to do that. So he said, there's no reason for AI to eliminate, and it won't. It's people that do it eliminate any job at all, which I think is a very clever and appropriate response. And I completely agree
 
<strong>Dan Swift ** 29:29
with that, you know, you think of other other technologies that are out there and how it disrupted, disrupted different industries. And the one example I like to use is the traffic light, you know. And I wonder, and I have no way of knowing this. I haven't researched this at all, but I wonder if there was any kind of pushback when they started putting in traffic lights. Because at that point in time, maybe you didn't have people directing traffic or something like that. Or maybe that was the event of the stop sign, it took it took away the jobs of people that were directing traffic or something like that. Maybe there was some kind of uproar over that. Maybe not, I don't know, but I like to think that things like that, you know. It disrupts the industry. But then people move on, and there are other other opportunities for them, and it progresses. It makes society progress forward.
 
</strong>Michael Hingson ** 30:06
And one would note that we still do use school crossing guards at a lot of schools.
 
<strong>Dan Swift ** 30:11
That is so true, that is true. Yeah, yeah. And especially, too, like talking about idea generation. I was talking to ginger. I forgot her last name, but she's the the president of pinstripe marketing, and she was saying that her team sometimes does the same thing that they they use chat GBT for idea generation. And I think, let's say Ashley, I think Ashley Mason, I think was her name, from Dasha social. The same thing they use, they use a chat GPT for idea generation, not not necessarily for creating the content, but for idea generation and the ideas it comes up with. It could be it can save you a lot of time. Well,
 
</strong>Michael Hingson ** 30:48
it can. And you know, I've heard over the last year plus how a lot of school teachers are very concerned that kids will just go off and get chat GPT to write their papers. And every time I started hearing that, I made the comment, why not let it do that? You're not thinking about it in the right way. If a kid goes off and just uses chat GPT to write their paper, they do that and they turn it into you. The question is, then, what are you as the teacher, going to do? And I submit that what the teachers ought to do is, when they assign a paper and the class all turns in their papers, then what you do is you take one period, and you give each student a minute to come up and defend without having the paper in front of them their paper. You'll find out very quickly who knows what. And it's, I think it's a potentially great teaching tool that
 
<strong>Dan Swift ** 31:48
is fascinating, that perspective is awesome. I love that.
 
</strong>Speaker 1 ** 31:52
Well, it makes sense. It
 
<strong>Dan Swift ** 31:55
certainly does. It certainly does. And that made me think of this too. You know, there's a lot of pushback from from artists about how that, you know, their their art was being used, or art is being used by AI to generate, you know, new art, essentially. And and musicians are saying the same thing that they're taking our stuff, it's getting fed into chat, GPT or whatever, and they're using it to train these different models. And I read this, this article. I don't even know where it was, but it's probably a couple months ago at this point. And the person made this comparison, and the person said, you know, it's really no different than a person learning how to paint in school by studying other people's art. You know, it's the same idea. It's just at a much, much much accelerated pace. And I thought, you know what that's that's kind of interesting. It's an interesting
 
</strong>Michael Hingson ** 32:45
perspective. It is. I do agree that we need to be concerned, that the human element is important. And there are a lot of things that people are are doing already to misuse some of this, this AI stuff, these AI tools, but we already have the dark web. We've had that for a while, too. I've never been to the dark web. I don't know how to get to it. That's fine. I don't need to go to the dark web. Besides that, I'll bet it's not accessible anyway. But the we've had the dark web, and people have accepted the fact that it's there, and there are people who monitor it and and all that. But the reality is, people are going to misuse things. They're going to be people who will misuse and, yeah, we have to be clever enough to try to ferret that out. But the fact of the matter is, AI offers so much already. One of the things that I heard, oh, gosh, I don't whether it was this year or late last year, was that, using artificial intelligence, Pfizer and other organizations actually created in only a couple of days? Or moderna, I guess, is the other one, the COVID vaccines that we have. If people had to do it alone, it would have taken them years that that we didn't have. And the reality is that using artificial intelligence, it was only a few days, and they had the beginnings of those solutions because they they created a really neat application and put the system to work. Why wouldn't we want to do that?
 
<strong>Dan Swift ** 34:23
I completely agree. I completely agree. And that's, again, that's how you move society forward. You know, it's similar to the idea of, you know, testing medicine on or testing medications on animals. For instance, you know, I love animals. You know, I love dogs, bunnies. I mean, the whole, the whole gamut, you know, love animals, but I understand the importance of, you know, well, do we test on them, or do we press on people, you know, you gotta, or do you not test? Or do just not you like you gotta. You gotta weigh out the pros and cons. And they're, they're definitely, definitely those with AI as well.
 
</strong>Michael Hingson ** 34:56
Well, I agree, and I. With animals and people. Now, I mean, as far as I'm concerned, we ought to be doing tests on politicians. You know, they're not people. Anyway. So I think when you decide to become a politician, you take a special pill that nobody seems to be able to prove, but they take dumb pills, so they're all there. But anyway, I'm with Mark Twain. Congress is at Grand Ole benevolent asylum for the helpless. So I'm an equal opportunity abuser, which is why we don't do politics on unstoppable mindset. We can have a lot of fun with it, I'm sure, but we sure could. It would be great talk about artificial intelligence. You got politicians. But the reality is that it's, it's really something that that brings so much opportunity, and I'm and it's going to continue to do that, and every day, as we see advances in what AI is doing, we will continue to see advances and what is open for us to be able to utilize it to accomplish, which is cool. I
 
<strong>Dan Swift ** 36:04
completely agree. Completely agree. Yeah,
 
</strong>Michael Hingson ** 36:06
so it'll be fun to see you know kind of how it goes. So are you, do you work for a company now that makes websites? Or what is your company that you work for? Do, sure.
 
<strong>Dan Swift ** 36:16
So I'm still in the education space, so I'm still, I'm like, in a state school managing a team of web professionals.
 
</strong>Michael Hingson ** 36:23
Okay, well, that's cool. So you keep the school sites and all the things that go along with it up at all that
 
<strong>Dan Swift ** 36:31
is correct. And we have lots of fun challenges when we start to integrate with third parties and got to make sure they're accessible too. And sometimes there's dialog that goes back and forth that people aren't happy with but, but it's my job to make sure, that's one of the things that we make sure happens, especially since I'm sure you've been following this. There's the Department of Justice ruling back in April, but I think it's anyone that's receiving state funding, they have to be. They have to follow the WCAG. Two point, I think, 2.1 double A compliance by April of 26 if you are a certain size, and my my institution, falls into that category. So we need to make sure that we were on the right path
 
</strong>Michael Hingson ** 37:06
well. And the reality is that has been around since 2010 but it took the the DOJ 12 years to finally come up with rules and regulations to implement section 508. Yep, but it's it's high time they did and they do need to do it for the rest of the internet, and that's coming, but people are just being slow. And for me personally, I think it's just amazing that it's taking so long. It's not like you have to redesign a box, that you have to go off and retool hardware. This is all code. Why should it be that difficult to do? But people throw roadblocks in your way, and so it becomes tough. Yeah, it's
 
<strong>Dan Swift ** 37:47
interesting, too. I remember reading this article, oh, gosh, this is probably, this is probably about a dozen years ago, and it said that, you know, the original web was 100% accessible, that it was just, you know, just text on a page pretty much. And you could do very, very simple layouts, you know, and then it got more convoluted. People would start doing tables for layouts, and tables within tables within tables, and so on and so forth. Like the original web it was, it was completely accessible. And now with, with all the the interactions we do with with client side scripting and everything like that, is just, it's a mess. If
 
</strong>Michael Hingson ** 38:19
you really want to hear an interesting thing, I like to look and I've done it for a long time, long before accessibe. I like to explore different sites and see how accessible they are. And one day I visited <a href="http://nsa.gov" rel="nofollow">nsa.gov</a>, the National Security Agency, which, of course, doesn't really exist. So I could tell you stories, but I went to <a href="http://nsa.gov" rel="nofollow">nsa.gov</a>, and I found that that was the most accessible website I had ever encountered. If you arrow down to a picture, for example, when you arrowed into it, suddenly you got on your screen reader a complete verbal description of what the picture was, and everything about that site was totally usable and totally accessible. I'd never seen a website that was so good contrast that with and it's changed. I want to be upfront about it, Martha Stewart Living. The first time I went to that website because I was selling products that Martha Stewart was interested. So I went to look at the website. It was totally inaccessible. The screen reader wouldn't talk at all. Now, I've been to Martha Stewart since, and it's and it's much more accessible, but, but I was just amazed@nsa.gov was so accessible. It was amazing, which I thought was really pretty cool. Of all places. You
 
<strong>Dan Swift ** 39:41
know, it's interesting. Before I started my my YouTube channel and podcast, I actually thought about creating a channel and or podcast about websites that are inaccessible, and I thought about calling companies out. And the more I thought about it, I was like, I don't know if I want to make that many people angry. I don't know if that's a
 
</strong>Michael Hingson ** 39:58
good idea. I'm. Would suggest going the other way, and maybe, you know, maybe we can work together on it. But I would rather feature websites that are accessible and tell the story of how they got there, how their people got there. I would think that would be, I hear what you're saying about making people angry. So I would think, rather than doing that, feature the places that are and why they are and and their stories, and that might help motivate more people to make their websites accessible. What do you think about that as an idea?
 
<strong>Dan Swift ** 40:28
I actually thought about that as well, and I was going backwards between that and and the other the negative side, because I thought, you know, bring that to light. Might actually force them to like by shedding light on it, might force them to make their site more accessible, whether what or not or not, no, but I definitely thought about those two sites.
 
</strong>Michael Hingson ** 40:45
Yeah, it's, it's, it's a challenge all the way around. Well, what was the very first thing you did, the first experience that you ever had dealing with accessibility that got you started down that road.
 
<strong>Dan Swift ** 40:58
I think it was like I said, when I work with that, that blind person, when I, when I first had that opportunity to see how he used the different web applications, we had the different web pages, and he was using a Mac. So he was using VoiceOver, he was using the, I think it's called the rotor menu, or roto something like that. Yeah, yep. So then after that happened, it was like, whoa. I need to get them back so I can, like, learn to use this as well and do my own testing. So the IT department had an old I asked them. I said, Hey guys, do you have any any old MacBooks that I can use? I was like, it can be old. I just need to test it. I need to, I need it to test for accessibility on the web. They hooked me up with an old machine, you know, it wasn't super old, you know, but it was. It worked for me. It gave me an opportunity to do my testing, and then I kind of became like the person in the department to do that. Everyone else, they didn't have the interest as much as I did. They recognized the importance of it, but they, they didn't have the same fire on the inside that I had, so I kind of took that on, and then like that. Now that I'm in the position of leadership, now it's more of a delegating that and making sure it still gets done. But I'm kind of like the resident expert in our in our area, so I'm still kind of the person that dives in a little bit by trying to make my team aware and do the things they need to do to make sure we're continuing, continuing to create accessible projects. You
 
</strong>Michael Hingson ** 42:20
mentioned earlier about the whole idea of third party products and so on and and dealing with them. What do you do? And how do you deal with a company? Let's say you you need to use somebody else's product and some of the things that the school system has to do, and you find they're not accessible. What do you do?
 
<strong>Dan Swift ** 42:42
So a lot of times, what will happen, I shouldn't say a lot of times. It's not uncommon for a department to make a purchase from a third party, and this is strictly, I'm talking in the web space. They might, they might make a purchase with a third party, and then they want us to integrate it. And this is a great example I had. It was actually in the spring the this, they had essentially a widget that would be on the on their particular set of pages, and there was a pop up that would appear. And don't get me started on pop ups, because I got very strong opinion about those. Me too, like I said, growing up, you know, late 90s, early 2000s very, very strong opinions about pop ups. So, but, but I encountered this, and it wasn't accessible. And I'm glad that in the position I'm in, I could say this unit, you need to talk to the company, and they need to fix this, or I'm taking it down. And I'm glad that I had the backing from, you know, from leadership, essentially, that I could do, I can make that claim and then do that, and the company ended up fixing it. So that was good. Another example was another department was getting ready to buy something. Actually, no, they had already purchased it, but they hadn't implemented it yet. The first example that was already implemented, that was I discovered that after the fact. So in the second example, they were getting ready to implement it, and they showed us another school that used it also a pop up. And I looked at it on the on the other school site, and I said, this isn't accessible. We cannot use this. No. And they said, Well, yes, it is. And I said, No, it isn't. And I explained to them, and I showed them how it was not accessible, and they ended up taking it back to their developers. Apparently there was a bug that they then fixed and they made it accessible, and then we could implement it. So it's nice that like that. I have the support from from leadership, that if there is something that is inaccessible, I have the power to kind of wheel my fist and take that down, take it off of our site. Do
 
</strong>Michael Hingson ** 44:31
you ever find that when some of this comes up within the school system, that departments push back, or have they caught on and recognize the value of accessibility, so they'll be supportive.
 
<strong>Dan Swift ** 44:45
I think the frustration with them becomes more of we bought this tool. We wish we had known this was an issue before we bought I think it's more of a like like that. We just wasted our time and money, possibly. But generally speaking, they do see the. Value of it, and they've recognized the importance of it. It's just more of a when others, there's more hoops everyone has to go through.
 
</strong>Michael Hingson ** 45:05
Yeah, and as you mentioned with pop ups, especially, it's a real challenge, because you could be on a website, and a lot of times A pop up will come up and it messes up the website for people with screen readers and so on. And part of the problem is we don't even always find the place to close or take down the pop up, which is really very frustrating
 
<strong>Dan Swift ** 45:30
Exactly, exactly the tab index could be off, or you could still be on the page somewhere, and it doesn't allow you to get into it and remove it, or, yeah, and extra bonus points if they also have an audio playing or a video playing inside of that.
 
</strong>Michael Hingson ** 45:44
Yeah, it really does make life a big challenge, which is very, very frustrating all the way around. Yeah, pop ups are definitely a big pain in the butt, and I know with accessibility, we're we're all very concerned about that, but still, pop ups do occur. And the neat thing about a product like accessibe, and one of the reasons I really support it, is it's scalable, and that is that as the people who develop the product at accessibe improve it, those improvements filter down to everybody using the widget, which is really cool, and that's important, because with individual websites where somebody has to code it in and keep monitoring it, as you pointed out, the problem is, if that's all you have, then you've got to keep paying people to to monitor everything, to make sure everything stays accessible and coded properly, whereas there are ways to be able to take advantage of something like accessibe, where what you're able to do is let it, monitor it, and as accessibe learns, and I've got some great examples where people contacted me because they had things like a shopping cart on a website that didn't work, but when accessibe fixed it, because it turns out there was something that needed to be addressed that got fixed for anybody using the product. Which is really cool.
 
<strong>Dan Swift ** 47:07
Yeah, that's really neat. I definitely appreciate things like that where, you know, you essentially fix something for one person, it's fixed for everyone, or a new feature gets added for someone, or, you know, a group of people, for instance, and then everyone is able to benefit from that. That's really, really awesome. I love that type of stuff.
 
</strong>Michael Hingson ** 47:22
Yeah, I think it's really so cool. How has all this business with accessibility and so on affected you in terms of your YouTube channel and podcasting and so on? How do you bring that into the process? That's that's
 
<strong>Dan Swift ** 47:37
really, really good question. I am very proud to say that I take the time to create transcripts of all my recordings, and then I go through them, and I check them for for accuracy, to make sure that things aren't correct, things are incorrect. Make sure things are correct, that they are not incorrect. So I'll make sure that those are there when the when the videos go live, those are available. Spotify creates them automatically for you. I don't know that you that I have the ability to modify them. I'm assuming I probably do, but honestly, I haven't checked into that. But so that's that's all accessible. When it comes to my web page, I make sure that all my images have the appropriate, you know, alt tags associated with them, that the the descriptions are there so people understand what the pictures are. I don't have a whole lot of pictures. Usually it's just the thumbnail for the videos, so just indicating what it is. And then I just try to be, you know, kind of, kind of text heavy. I try to make sure that my, you know, my links are not, you know, click here, learn more stuff like that. I make sure or they're not actual web addresses. I try to make sure that they're actual actionable. So when someone's using a screen reader and they go over a link, it actually is meaningful. And color contrast is another big one. I try to make sure my color contrast is meeting the appropriate level for WCAG, 2.1 double A which I can't remember what actual contrast is, but there's a contrast checker for it, which is really, really helpful
 
</strong>Michael Hingson ** 49:00
well. And the other, the other part about it is when somebody goes to your website again, of course, accessibility is different for different people, so when you're dealing with things like contrast or whatever, do people who come to the website have the ability to monitor or not monitor, but modify some of those settings so that they get maybe a higher contrast or change colors. Or do they have that ability?
 
<strong>Dan Swift ** 49:28
I They do not have that ability. I remember looking into a tool a while ago, and it was and actually, you know, at the school, we thought about developing a tool. It would be like a widget on the side that you could adjust on different things like that. You could do, you could remove images, you could remove animation, you could change color, contrast, that sort of thing. And it just be like a very predefined kind of kind of settings. But in my research, I found that a lot of times that causes other problems for people, and it kind of falls into the the arena of. Um, separate but equal. And there's a lot of issues with that right now in the accessibility space when it comes to the web. So for instance, there was a company, I forget what the company name was, but they had one of their things that they did was they would create text only versions of your pages. So you'd contract with them. They would they would scrape the content of your site. They would create a text version, text only version of your pages. So if people were using a screen reader, they could just follow that link and then browse the text only version. And there was litigation, and the company got sued, and the the person suing was successful, because it was essentially creating a separate argument.
 
</strong>Michael Hingson ** 50:34
And that's not necessarily separate, but equal is the problem, because if you only got the text, pictures are put on websites, graphs are put on websites. All of those other kinds of materials are put on websites for reasons. And so what really needs to happen is that those other things need to be made accessible, which is doable, and the whole web con excessive content. Accessibility Guidelines do offer the the information as to how to do that and what to do, but it is important that that other information be made available, because otherwise it really is separate, but not totally equal at
 
<strong>Dan Swift ** 51:11
all. That's absolutely true. Absolutely true. Yeah. So it
 
</strong>Michael Hingson ** 51:15
is a, it is something to, you know, to look at well, you've been doing a podcast and so on for a while. What are some challenges that someone might face that you advise people about if they're going to create their own podcast or a really productive YouTube channel,
 
<strong>Dan Swift ** 51:31
be real with yourself with the amount of time you have to dedicate to it, because what I found is that it takes a lot more time than I originally anticipated I thought going in, I thought, you know, so I typically try to record one or two people a week. When I first started out, I was only recording one person. And usually I would do, you know, record one day, edit the next day, you know, do the web page stuff. I would go with it, you know, I can knock it out in like an hour or two. But I wasn't anticipating the social media stuff that goes with it, the search engine optimization that goes with it, the research that goes with it, trying to so if I'm if I'm producing a video that's going to go on YouTube, what's hot at the moment? What are people actually searching for? What's going to grab people's attention? What kind of thumbnail do I have to create to grab someone's attention, where it's not clickbait, but it also represents what I'm actually talking to the person about, and still interesting. So it's a lot of a lot of that research, a lot of that sort of thing. It just eats up a lot a lot of time when it comes to like the transcripts, for instance, that was those super easy on their number of services out there that created automatically for you, and they just have to read through it and make sure it's okay. I know YouTube will do it as well. I found that YouTube isn't as good as some of the other services that are out there, but in a bind, you can at least rely on YouTube and then go and edit from that point. But yet, time is definitely a big one. I would say, if anyone is starting to do it, make sure you have some serious time to dedicate several, several hours a week, I would say, upwards, you know, probably a good, you know, four to 10 hours a week is what I would estimate in the moment. If you're looking to produce a 30 minute segment once or twice a week, I would estimate about that time.
 
</strong>Michael Hingson ** 53:11
Yeah, one of the things I've been hearing about videos is that that the trend is is clearly not to have long videos, but only 32nd videos, and put them vertical as opposed to horizontal. And anything over 30 seconds is is not good, which seems to me to really not challenge people to deal with having enough content to make something relevant, because you can't do everything in 30 seconds exactly,
 
<strong>Dan Swift ** 53:41
and what I found too. So this was very this was a little bit of a learning curve for me. So with, with the YouTube shorts that you have, they have to be a minute or less. I mean, now they're actually in the process of changing it to three minutes or less. I do not have that access yet, but it has Go ahead, yeah, yeah. Yeah, so. But what I'm finding Michael is that the people that so I might create this a great example. So I was interviewing a comedian in New York City, Meredith Dietz, awesome, awesome episode. But I was talking to her about becoming a comedian, and I made about four different shorts for her from her video, and I was doing a new one each week to kind of promote it. And the videos, for me, they were getting a lot I was getting anywhere between maybe 315 100 views on the short for me, that was awesome. For other people, you know, that might be nothing, but for me, that was awesome. But what I found was that the people that watch the shorts aren't necessarily the same people that watch the long form videos. So I'm or, or I might get subscribers from people that watch the shorts, but then they're not actually watching the video. And in the end, that kind of hurts your channel, because it's showing, it's telling the YouTube I'm gonna use air quotes, YouTube algorithm that my subscribers aren't interested in my content, and it ends up hurting me more. So anyone that's trying to play that game. And be aware of that. You know, you can't get more subscribers through shorts, but if you're not converting them, it's going to hurt you.
 
</strong>Michael Hingson ** 55:05
I can accept three minutes, but 30 seconds just seems to be really strange. And I was asked once to produce a demonstration of accessibe on a website. They said you got to do it in 30 seconds, or no more than a minute, but preferably 30 seconds. Well, you can't do that if, in part, you're also trying to explain what a screen reader is and everything else. The reality is, there's got to be some tolerance. And I think that the potential is there to do that. But it isn't all about eyesight, which is, of course, the real issue from my perspective. Anyway.
 
<strong>Dan Swift ** 55:41
Yeah, I completely agree. I think what YouTube is trying to do, and I believe in getting this from Tiktok, I think Tiktok has three up to three minutes. Actually, there might be 10 minutes now that I think about it, but, but I think they're trying to follow the trend, and it's like, let's make videos slightly longer and see how that goes. So be very curious to see how that all pans out.
 
</strong>Michael Hingson ** 55:58
Well. And I think that makes sense. I think there's some value in that, but 30 seconds is not enough time to get real content, and if people dumb down to that point, then that's pretty scary. So I'm glad to hear that the trend seems to be going a little bit longer, which is, which is a good thing, which is pretty important to be able to do. Yeah, I completely
 
<strong>Dan Swift ** 56:21
agree. Because like that, the trend right now, it's, you know, people, they want stuff immediately, and if you don't catch them in 10 seconds, they're swiping onto something else, which is which is very challenging, at least, especially for me and what I do. Who's
 
</strong>Michael Hingson ** 56:32
the most inspiring guest that you've ever had on your podcast?
 
<strong>Dan Swift ** 56:37
Michael, this is a good one. This is a good one. So the video for Ashley Mason. She is a social media marketing she created a social media marketing agency. Her video dropped several Oh, it was on October 13. It dropped, and her story was just incredible. She She started a blog when she was 15 in high school. Four years later, she's in college, starts her own social media marketing agency. She starts this business while she's in college, and I think shadow is her second year of college. Her mom is diagnosed with terminal brain cancer. At the same time she's in college, she's trying to run this business. She's serving the role as a caretaker. And then you know, you know, life marches on. And she ends up moving forward with this business and with with the attitude, you know that you know life is short and you gotta, you gotta take, like, take life by the horns and just kind of, like, move forward and do your thing and be in just do what you got to do. So her story was so, so inspiring and, and I remember talking to her about and just, like, just amazing. And I'm thinking, like, Man, you've done so much more than I feel like I've taught she's, she's like, man, her mid 20s. I think,
 
</strong>Michael Hingson ** 57:51
well, I won't complain that you didn't say it was me, but that's okay.
 
<strong>Dan Swift ** 57:55
Well, I didn't want to spoil it because your yours hasn't dropped yet. Oh,
 
</strong>Michael Hingson ** 57:58
that's a good point. No, that's that's fine. Tell me, with all the music knowledge and everything you have, what kind of challenges do musicians face today in 2024 I'm sure that's a question that has an answer that's evolved over time, yes.
 
<strong>Dan Swift ** 58:19
So I think today, in 2024 I think I think it's a double edged sword. I think one of the really great things is that a lot of musicians, a lot of singer songwriters and music artists, you know, a lot of us are on the same playing field. You know, I can have a hit just as well as the next person. However, that being said, there are so many people out there. There's so many other fish in this music world, you know, that it's hard to get noticed, whereas before, you know, and I'm I wasn't around in the 60s, but I'm guessing, you know, you had bands that were playing, and you had talent scout, and if they liked a band, then they would approach them, and they would take them into the end industry, you know, and the executives would decide what they were going to do, you know, they'd listen to the demo tape or something like that. Whereas now it's like, I can create my own demo tape and it can sound halfway decent, so can the person in the house next door, you know. So instead of competing with, you know, maybe, maybe 5000 other musicians, I'm competing with, you know, millions of musicians. So we're on the same level playing field, which is awesome. We all have this gear which makes things sound great, but there are so many of us, it's hard to get noticed.
 
</strong>Michael Hingson ** 59:22
It's hard. Yeah, I I'm a big fan of Big Band, swing music and so on. Of course, when I think about who are the major clarinetists from the 30s and 40s and so on, you think of Benny Goodman and Artie Shaw as the the two that most people have heard about. And yeah, you don't see the same level or content number of people that we see today. So it it's perfectly understandable. On the other hand, I guess. What that means is that if somebody really shines through today amongst all those people, then they must be good
 
<strong>Dan Swift ** 59:57
or have a really good business manager. I have a real. Really
 
</strong>Michael Hingson ** 1:00:00
good business manager. Yeah, that's true that that is absolutely makes sense. So it's interesting.
 
<strong>Dan Swift ** 1:00:07
Real quick you talk about the big band music, and that made me think of this. You know, remember, you'll remember that I said that when I first started really playing music, I played trumpet, and I used to love playing show tunes, because it like the pit orchestra band when I was in high school, and any band, any bands, yeah, any musicals that were set in that era, like 42nd street, for instance, the music was phenomenal. I loved playing that because it was just so much fun to play that style, that the music of that time was just so fun to play. It was just wonderful. Yeah,
 
</strong>Michael Hingson ** 1:00:41
and it still is. And the music from back then, when I compare it to a lot of the Broadway plays today, I don't hear people singing songs from any of the more modern shows, or most of the modern shows, like we had with 42nd street, Oklahoma, the music, man, or or any of those. We don't, we don't tend to get, as I'd like to call it, good toe tap and music like we did back then, which is unfortunate. Yeah, I completely
 
<strong>Dan Swift ** 1:01:11
agree. Now I'm definitely out of my elements. I haven't listened to show tunes in like, 20 years, but, uh, but yes, back back when I was playing those. I mean, it's just some of that music. It just had nice groove to it. It was, like, has a big band, Jazzy kind of vibe. It was, it was so wonderful to play. So wonderful. Yeah, and listen
 
</strong>Michael Hingson ** 1:01:29
to and listen to, well, let me ask you this kind of as a sort of final question. You've been doing this podcast for a while, and you've, you've had exposure to a lot of people. What's some advice you would give people based on all that you've heard and and experienced and dealt with on the podcast?
 
<strong>Dan Swift ** 1:01:46
Oh, wow, that's that's a really, really good question. So yeah, so I started in January of 24 as of today, I've recorded, I've dropped 65 episodes. I have spoken to over 105 people, and recorded 105 people at this point. And one of the really, really great pieces of advice that someone shared was, you know, if you have a passion, just go for it. You know, find the thing that lights you up on the on the inside, and go for it. If you're and I remember hearing this, this next one, when it comes to writers, you know, if you want to, if you want to be a writer, just start writing. You know, don't, don't wait for tomorrow. Just, just start doing it. And that seems to be advice that comes down over and over again. You know, if there's something you want to do, just start to take the steps and just start doing it. You don't necessarily have to, and that's one of the cool things, like talking to these real people in these real jobs, is that you might not necessarily need to have a specific degree to do something. You just need the ambition. Like, again, when I was talking to ginger, I mentioned her earlier, and she talked about, you know, if you're trying to break into, like, a marketing industry, you know, try to try to see if you enjoy as an intern, you know, even if you're there later in life, try to try to go down that avenue. There are other ways to get involved with other organizations, rather than going back to school and getting a second degree or a third degree or a first degree, you don't always need it. And I think that's really, really cool. I think that's some of the greatest things that I've heard. And then some things I've been trying to do, too, is take advantage of what I'm hearing and group these episodes together. So for instance, on my YouTube channel, I have playlists set up, and one of these playlists is like a no degree playlist. So if someone they don't want to go to college, or for whatever reason, they can't get into college, or whatever, you know, they can check out this playlist and see, well, what jobs are available to me that are still, I can still have a career, a very successful and meaningful career, without having a college degree. So I try to set up a number of these. I think I have about 12 different playlists at this point. It's just trying to help as many people as I can. But like that, the inspiring stuff is just, you know, each person has their own story, and it's, they're all just, they're all wonderful stories. And, you know, I definitely encourage people to just check it out, find, find a person that you think might resonate with you, with you, and just, just give them a shot. Great, great stories.
 
</strong>Michael Hingson ** 1:03:54
Well, reason I really love unstoppable mindset is because I get to chat with so many people, I learn a lot, and as I tell people, if I'm not learning at least as much as anybody else, and I'm not doing my job, but I do think that the whole idea is that people listening to this podcast or watching it on YouTube, hopefully will recognize they can be more unstoppable than they think they they Are. The reality is we just need to, in our own minds, make the commitment and go for it, and you're absolutely right with that. Well, I want to thank you for being here with us. This has been a lot of fun. Maybe we need to do another one, but this has been a lot of fun. If people want to reach out to you, how would they do that? Sure.
 
<strong>Dan Swift ** 1:04:37
So I have two websites, uh, timely <a href="http://discuss.com" rel="nofollow">discuss.com</a>. That's the home for all of my podcast stops. So there are links there for the podcast the different platforms, Apple, Spotify, so on and so forth. There's also a link for YouTube there as well. All my social media information is there at the bottom of the page as well. It's inside the footer. If you're interested in hearing some really, really great music, go to <a href="http://dancewift.com" rel="nofollow">dancewift.com</a> I have links there to purchase music as. As stream on all the popular streaming platforms. I recommend starting there. There are several dance swifts out there, so while, no disrespect to any of them, my music is substantially different. So if you want to hear what I've written, your best bet is to start@dancewift.com
 
</strong>Michael Hingson ** 1:05:16
to check out my music. Well, I haven't mentioned it yet, and should have earlier, but I mentioned to Dan at the very beginning. His latest album is called parallels, and it dropped on February 29 of this year. And just this morning before talking to Dan, I told my lovely little echo device to play parallels by Dan Swift, and it did, which was cool. So I really thank you for having it available, and I get to stream
 
<strong>Dan Swift ** 1:05:41
it. Absolutely I'm glad to have it, and I'm just glad people will enjoy it. Well.
 
</strong>Michael Hingson ** 1:05:46
I hope everyone will. I hope people reach out to you and and we, as I mentioned, we'll put your album covers in our show notes, which is really great, so send them over. But I want to thank you for being here, and I want to thank all of you for listening to us today and being with us, we would really appreciate you giving us a five star rating wherever you are listening to or experiencing the podcast. Please give us five star rating, and we love your feedback. Please pass it on. If you know of anyone who want to be a guest on unstoppable mindset Danu as well, please feel free to introduce us, let us know who they are. We're always looking for more people to show everyone that they can be more unstoppable than they think. But please introduce us to guests at any time. So again, Dan, I want to thank you for being here. This has been absolutely fun, and I really appreciate your time.
 
<strong>Dan Swift ** 1:06:38
Absolutely. My voice been a pleasure being here. Thanks for inviting me.
 
</strong>Michael Hingson ** 1:06:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Music Expert and Website Designer with Dan Swift</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8c0f27ef-3a5c-4a37-999c-af79448e9409.mp3?source=rss&amp;ext=asset.mp3" length="99128088" type="audio/mpeg" />
<itunes:episode>324</itunes:episode>
</item>
<item><title>Episode 323 – Unstoppable Resilient Full Liver of Life with Nicholas Klingensmith</title>
<guid isPermaLink="false">https://pinecast.com/guid/0d041d3c-af0d-4ff3-bff2-2d235827a4cd</guid>
<pubDate>Tue, 01 Apr 2025 10:00:11 -0000</pubDate>

<itunes:duration>01:07:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/35af8800-8d6e-4efe-a468-e78a0634a613/UM323-Nicholas_Klingensmith-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Nicholas Klingensmith says that he grew up a punk and not so nice kid. As he will describe, he was quite self centered, but it was all a façade. He will tell his story of finally realizing that he needed to change both his thinking and his concept of himself. Nick is a type one diabetic. He also is a 4-time cancer survivor and he has a number of herniated disks. He also is a recovering alcoholic. Nick finally realized he had to change after being thrown out of a Las Vegas hotel the night before he was to deliver sales speech. Nick was ejected because he was in, as he says, a “drunken haze”.
 
Today Nick is a successful author, a public speaker and a successful obstacle course racer and so much more. He also is a survivor of the October hurricane that struck near his home in Tampa Bay Florida.
 
We talk about all of this during this episode. Nicholas talks about resilience, controlling fear and even why he and his wife made the conscious decision not to evacuate their home as the hurricane approached. Nick offers many insights about how we all can learn to control fear and not only survive obstacles that are put in our way, but he will talk about how we can truly overcome them. As he will tell us, it is all about choice and making informed decisions.
 
This episode to me is especially poignant because so many of the things we discuss are illustrations of what is going on all around us. I think Nick’s experiences and the stories he tells about them are the kinds of things to which we all can relate. I hope you like Nick’s discussion and that you will let me know your thoughts.
 
 
 
<strong>About the Guest:</strong>
 
After being thrown out of a Las Vegas hotel in a drunken haze, jeopardizing his career and relationships, Nick Klingensmith had to make a change. A 4-time cancer survivor, type-1 diabetic, recovering alcoholic with herniated discs, nerve damage and sleep apnea, he defies it all when he finds Obstacle Course Racing. Refusing to accept his limitations, he’s completed over 100 Spartan Races, 6 Major Marathons, several Ultras and scores of other obstacle and endurance events.
 
As someone who has walked the path of a sales professional, Nick is an expert in propelling other achievement-driven professionals and leaders to overcome fear and rejection and push past self-limiting doubts, by inspiring them to take purposeful action towards their goals. Nick is a raw and passionate storyteller who holds nothing back when revealing who he used to be and the person he is now.
 
A true testament to the power of resilience, with an unwavering belief in his purpose to overcome obstacles and inspire others to do the same, Nick delivers powerful and transformative speeches, drawing from personal experiences to illustrate the extraordinary potential of pushing through adversity.
1)    The power of perseverance: Pursuing personal growth and overcoming obstacles for success
2)    Pursuing Something Greater: Taking Risks, pushing boundaries and exploring your unlimited potential
3)    Living Inspired: Embracing Purpose, overcoming adversity, and finding belonging
 
<strong>Ways to connect with Nick:</strong>
 
Instagram: @stridemotivation
<a href="https://www.instagram.com/stridemotivation/" rel="nofollow">https://www.instagram.com/stridemotivation/</a>
TikTok: @stridemotivation
<a href="https://www.tiktok.com/@stridemotivation?lang=en" rel="nofollow">https://www.tiktok.com/@stridemotivation?lang=en</a>
Twitter: @stridemotivatio
<a href="https://twitter.com/stridemotivatio" rel="nofollow">https://twitter.com/stridemotivatio</a>
YouTube: @stridemotivation
<a href="https://www.youtube.com/channel/UCOiV2sNB3g4meufvBg3a9sA" rel="nofollow">https://www.youtube.com/channel/UCOiV2sNB3g4meufvBg3a9sA</a>
Threads: @stridemotivation
LinkedIn: <a href="https://www.linkedin.com/in/nklingensmith/" rel="nofollow">https://www.linkedin.com/in/nklingensmith/</a>
Facebook: <a href="https://www.facebook.com/profile.php?id=100069207242260" rel="nofollow">https://www.facebook.com/profile.php?id=100069207242260</a>
<a href="http://www.stridemotivation.com" rel="nofollow">www.stridemotivation.com</a>
Email: <a href="mailto:nick@stridemotivation.com" rel="nofollow">nick@stridemotivation.com</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another episode of unstoppable mindset, where inclusion, diversity and the unexpected meet unexpected. Boy. It's been a crazy time in the world in general, and for our guest, Nick Klingensmith, it's really been kind of unexpected. Nick lives down in the Tampa St Pete area, and we as he knows, and I know, just went through a week ago hurricanes down there, which tells you about when we're recording this. He lost power for a while, but Nick is a pretty resilient guy, and he's going to going to talk about some of that. He's a keynote speaker. He's an author. Does a lot of different kinds of things. He is a coach, conducts master classes, and some things happen along the way that caused him to get to be where he is today. So we're not going to give any of that away. I want Nick and and while I'm Nick to talk about it and you to hear it, so we'll leave it at that. Nick, thanks for being here, and welcome to unstoppable mindset. We're glad you're here.
 
<strong>Nick Klingenmith ** 02:20
Michael, thank you so much for having me. I'm I'm really excited to be here today,
 
</strong>Michael Hingson ** 02:24
and I'm glad I was out in Southern California. Actually, that's not totally true last week or when the hurricane hit. I was in Kansas City and so but I one of the people who spoke when I was there was an economist who lived down in Florida, and I don't know exactly where she lived, but she went out as soon as her talk was over to get back to Florida, because she felt that her home was right in the middle of everything. So gosh, what do you do?
 
<strong>Nick Klingenmith ** 02:53
I'll tell you. Man, with the hurricanes, the most dangerous thing you can do is the reactive decisions before the hurricane. And part of what I'm talking about is being right where we are, right just north of St Petersburg, just north of where ground zero was supposed to be, right up until the like the late hour. You know, there's a lot of factors you have to consider when you like what want to evacuate or not. You know, we have a senior dog. We can't we can only drive so far with him. We have a reactive dog. There's only so many places we can take him, and if you didn't leave early, you risk running out of gas on the side of the highway. So there comes a point where, you know, we decided it our house was as secure as a home can be, even for a direct hit, we're just going to ride it out. We buttoned down. We were as safe as we could be. But, you know, with people telling you, like, run, run, run, right? Like, well, I have a friend who evacuated to Sarasota, where the direct hit actually ended up being, you know, I mean, where was I going to go to? To Orlando. It was directly in the path of the storm. Where was I gonna go? To the mountains? Because clearly, that's not so safe after all, the 72 hours leading up to a hurricane where just everybody panics and, you know, I think honestly, and this is what we'll unpack here, what I've learned from what not just not what I've been through, because what I've been through didn't teach me anything. It was what I had to what I had to do to put it all in perspective, and didn't understand it, but all those lessons in resilience give you the ability to pause and make better decisions in the face of adversity well,
 
</strong>Michael Hingson ** 04:32
and that is absolutely true. You know, should you have evacuated well? You know, as you said, there are a lot of ways to go. And the question is, where could you really go? You'd have to leave really early to make sure you could evacuate far enough away. But then, as you said, you have a dog that that can't travel this far, and that becomes an issue. Just, you know,
 
<strong>Nick Klingenmith ** 04:56
I'm not Florida. Man, all right, right. I am. Out three and a half miles from the shore. Yeah, I am just beyond, like, the line of demarcation, but if I was on the other side of the bridge, there's no way I would have stayed. Yeah, you
 
</strong>Michael Hingson ** 05:12
know, well, you know, you can only do what you can do and decide what you can decide. But the real issue, as you point out, is being able to pause and analyze it. And one of the things that I love to tell people is I love information. For me, when September 11 happened, there were a couple of times I asked people like an FBI agent, what's going on, and they wouldn't tell me. And I understand why, intellectually, they wouldn't because they didn't want to cause panic. As we were coming out of the stairwell, none of us knew what happened. The hundreds of people on the stairs didn't know. Of course, people always say, well, you're blind. You didn't know. Well, that has nothing to do with it. The plane hit on the other side of the building, 18 floors above us, and you know, the reality is, we don't see through concrete, steel and rebar. So the bottom line is, none of us knew, and when I asked, he said, Well, just no time to tell you, but I'll take you where you need to go, me and other people who are with us. I wish he had told me, it would have changed some decisions I made, but I also understand why he didn't. He didn't know me. He didn't know whether I panic or go crazy or whatever, and and so he did what he did. And actually, I shouldn't say that I would change what I did and the direction that we went I might have. But the bottom line is, it's all about being able to pause and analyze, and you have to have the information to do it. And you clearly were in a position to have as much information as you could have and make the decision that you made.
 
<strong>Nick Klingenmith ** 06:48
You know, when you hear seals describe like certain engagements and these split seconds that go by, and just the decision making process and the the way that, you know, time slows down for that. I mean, that's what they train for. That's why they train through adversity, and that's, that's how I look at more adversity now. And it's not that I welcome it. Don't get me wrong, you know? I mean, who really wants bad things or uncomfortable things? You don't want them. But I like to say this because somebody had asked me once that, if I wasn't a diabetic, would I be a better athlete? And I said, No, if I wasn't a diabetic, I wouldn't be an athlete at all. I wouldn't have become one so. Well, why is that I have these tools? I've accepted that life is always going to keep coming, so I just don't need to panic anymore. I know I have the tools and ability to slow down and make that decision making tree to get through it.
 
</strong>Michael Hingson ** 07:46
Yeah, okay, and that makes sense, but it is this, we, what if everything in the world anyway, too many people, what if everything, well, what if you weren't a diabetic, would you have done? You know, we, we, we always have to see those questions coming at us. And it's unfortunate that all too often we What if so much that we create a lot of fear that we don't need to create, yeah, which you know, makes sense. Tell us a little about if you would. I love to start out this way, the early Nick growing up and all that, and kind of what, what started you to where you're going and where you are,
 
<strong>Nick Klingenmith ** 08:26
man, I was a little shit. There you go.
 
</strong>Michael Hingson ** 08:29
That's Thanks for being on the podcast. Nick, we just summarized. No, no, go ahead. I
 
<strong>Nick Klingenmith ** 08:35
was such a punk, not a bad not like a I didn't like to get in trouble, but I, I was a little punk, you know, from the time I was a little kid. And I think I realize now, you know, part of, part of what I've uncovered in my history here is that my my father left me, left my mom, not me at a very young age. I grew up on an island, all right, it wasn't an after school special. He moved down the road, but the problem was that my mom wasn't she was still active with drugs, and she simply just wasn't capable of actually like caring for me. And so I grew up not necessarily looking for other people's validation so much as trying to prove that I didn't need it. So, I mean, I had a, I like, I was, I had a side hustle when I was in the second grade, like, I was hustling kids playing cards out of the playground, like, I just kind of like to buck the rules. I liked, I liked the bad guy in the movies. You know, it was, that's who I related to. But that, that sort of grittiness, actually turned into something after a while, because as I continue to look at myself as more independent and having to do it on my own, I also started working at a young age. I went to a boarding school for high school because I wanted a better education. Something else. I sought out myself, financial aid. I sought out myself. I went to college back. At the University of Massachusetts, and I also paid for that. Paid my own way through summer jobs and well, the last 20 years. So that was all working for me as something for a very long time, I was active in life. I like to play sports. I played competitive beach volleyball for 20 years. I I like to I liked to socialize. I often find myself in relationships, and there just came a point, though, where that sort of me against a world attitude changed. It was something that was giving me fuel and armor for a long time, right when I found out is that it was actually more like the rally cry of the victim mindset that I had been developing.
 
</strong>Michael Hingson ** 10:45
So what happened that brought that realization and that change?
 
<strong>Nick Klingenmith ** 10:51
I needed to start having real things happen to me, such as the four times I've been diagnosed with cancer. I'm a type one diabetic. I just celebrated 10 years of recovery from alcoholism. I have seven herniated discs from two different rollover fatality car accidents, nerve damage in several areas, sleep apnea. I almost died from meningitis. All those things had happened, and all those things had only contributed, though, to the victim mindset. It wasn't until I became an obstacle course racer, until, actually, after my boss walks in my office and challenges me to do a Spartan Race. And this was at a time where I was on top of the world. At that point, I was two years sober. I was a VP of sales. I was doing really well in my career. I was in a new relationship with an amazing woman that's now my wife. And I had just decisively beaten cancer for the fourth time, and I was I was kind of stuck, and so when he challenged me to do this obstacle course race with him. I knew I needed a change, and I didn't know what it was, so I said yes to this event. And it was through that process that I began to defy everything that I had previously believed about myself. I had created such limiting beliefs. I had created this narrative again, me against the world. I'm the victim poor me, right? I was convinced that I couldn't run because of my diabetes. I couldn't adventure because of my sleep apnea. I'd always be a piece of crap because of my addiction. When I went out there and I did my first obstacle course race. So I'm out there in the woods, crawling under barbed wire, carrying heavy objects, climbing up ropes, swinging from things, just like a little kid out there in the world with no fear and no doubt. And it wasn't me against the world, it was me in the world. And I felt just liberated. And I realized that everything I had convinced myself before of that had been a lie, and I didn't know yet what I had just, you know, told you about the victim mindset. It was just that point, I realized I was capable. I had this blank slate in front of me, and so for the next six, seven months, I got into this world of endurance sports and obstacle course racing. And I was improving through better nutrition, better exercise, yoga, meditation. I was improving through mind, body and spirit in all aspects of my life. And that's when I was in a second car accident, and that's where I got several more of my herniated discs, and that's where I got nerve damage. And the same day that happened, my cat of 12 years died, and 10 days after that, the lady who hit me died. And even though all I was doing was sitting at a red light when that happened, I felt responsible, and I was home couple weeks later, just heartbroken and devastated. You know, the last six, seven months have been like a dream to me. I felt like I was becoming this better person in all aspects, and now I felt like it was being all taken away from me, and you want to give up. And I'm sure I'm not the only person who's ever felt that way. I just didn't know what that meant. So I kept going to work. So I keep taking showers, I keep walking the dog, I keep meeting my responsibilities. And so I decided to put another race on the calendar, and when I was trying to train. I just I wasn't in it, and I was listening to this, like motivational compilation on YouTube, this guy's going back and forth about, are you a survivor? You are or victim? Are you a victim or survivor? And that's when I realized that even though I had already been progressing and I had just like found this new found lifestyle that I was still playing the victim. I was still saying, Woe is me, why me? Why me? And I? When I recognized it, that's when I realized that it's also a choice. You may not have chosen to be a victim, but you do choose to remain one, and I decided that that point that I will not be defined by my adversity, but rather. They're my triumph over it, and so it's been a decision. I have to only what. There's only one way I can tell that story, and it's a long version.
 
</strong>Michael Hingson ** 15:07
No, that's fine. You know, one of the things that that I realized during September 11, and it was partly because as tower two was falling and I was falling and I was running away from it, one of the things I said to myself was, God, I can't believe that you got us out of a building just to have it fall on us. And I'm a guy who has a lot of faith and so on, and I don't tend to panic. But I said that, and then immediately I heard in my head of voice as clearly as you hear me now, that said, don't worry about what you can't control. Focus on running with Roselle, who is my guide dog, and the rest will take care of itself. And I've adopted that mindset, which is really what you're saying. Focus on what you can control. There are things that happen to us that we didn't and wouldn't have any control over them happening. I've been well, I'm still yet to be convinced that we truly could have predicted September 11 as a country and stopped it. I don't think that we had the information, which says something about what a team dedicated to trying to create so much chaos and destruction was able to do because they functioned as a team. But the bottom line is that they did what they did. I don't think we could have stopped it, but what I do have control over is how I deal with what happened. I couldn't control what happened, but I can deal with what happened, and I think that's the important part of it, you know, I think
 
<strong>Nick Klingenmith ** 16:42
part of what you just it's not that you can do with it. I think the difference is you recognize it as yours to deal with. That's the first step. You know, too often we we refuse to recognize that we have an option, just because we don't like the options and dealing with it. We have to accept whatever happened happened. I have to accept that I'm a diabetic. I said this in a speech the other night. I said, like it's I'm not to blame that I'm I'm a diabetic, but when I take responsibility for being diabetic, I can be an ultra endurance athlete. Gotta accept our starting line, whatever, whatever that is. And, you know, there's a friend of mine, she's also a diabetic. She has a kind of a special something. I don't really understand diabetes thing, but, you know, she she, she struggles because she tries to control it, instead of just manage it, or instead of live with it. You know, they're basically kind of, now I'm going to mess this one up, but she doesn't focus on what she can control. She's so focused on what she can't. Mm, hmm. And that's what keeps
 
</strong>Michael Hingson ** 17:57
her stuck, yeah, and it happens so often, which is one of the things I talk about in my new book that we published in August of 2024 the book called Live like a guide dog, is that we What if everything to death. And the problem is well over 90% of what we what if about we don't have any control over. And that's the difference between us and dogs. Dogs don't do what ifs. And on September 11, when I was working with my fifth guy, dog, Roselle, nothing directly, really threatened her, and so as soon as we got home, she is ready to play. It was all over, and it's because she doesn't deal with it the way we have taught ourselves, or have been taught, to deal with things. And we What if everything so much that we create a lot more fear in our lives than we need to have, which is, which is so unfortunate, if we could learn to step back from that the
 
<strong>Nick Klingenmith ** 18:52
the speech I gave the other night told my story, as well as centered on a couple of themes that really would have resonated with that particular crowd, but one of them we talked a lot about, was fear was one that they kept kind of bouncing around after the fact. And I say that fear only exists in my imagination, and it's only power sources me, and it's that we suffer more from our own imaginations than we do reality. Sure, we create these things, but if we take just even a moment, and it's hard, even if you think, even if you think through logically, I don't think you can necessarily think through fear. And I'll, I'll speak to that in just a moment, but look back at all the times we were afraid. I found no monsters under the bed or in the closet. Like 90% of the things that I've been afraid of. Also, not only can I get out control, but they also haven't happened, right? Most of them will never manifest. You know, that said, the reason I think that you can't net even though you should be able to logically think through fear and understand that it probably doesn't exist, fear also hits on our emotions and stuff like that. So you. The I do believe that we can then move beyond fear, and therefore action is how we conquer fear.
 
</strong>Michael Hingson ** 20:07
Well, I think that, I guess I differ just a little bit. I think fear is a real thing in a sense, and partly it's a physical physiology, physiological reaction. I will never tell people not to be afraid, because I don't think that overall, we can do that. But what I tell people absolutely is you can learn to control fear and use it as a very powerful tool to help you. If you choose to do that, fear is is something that can cause you to focus, or if you don't learn to control it, it will overwhelm you, or, as I put it, blind you or paralyze you. But it is, it is there, and maybe the time will come when we can completely eliminate the concept. But mostly it's there, in part, because it's a physiological thing that we also encounter. But again, you mentioned the seals earlier, and they've learned to control fear. They're not going to tell you they're not afraid, but they're going to tell you that they can control it and use it to their advantage. Um,
 
<strong>Nick Klingenmith ** 21:12
we don't. We don't differ at all. By the way, the because I didn't fear itself isn't, isn't real. It's our fears are liars, those, most of the time, are the manifestations of the doubt. Fear, of course, is a real thing. Here's what I like to say, Okay, I'm with you, yeah, because I'm afraid of snakes and heights, yet I spend my weekends crawling around swamps and climbing up mountains. But it's not because I'm unafraid. It's I move beyond the fear. I do it anyway, and it I'm still afraid. I'm never going to handle a snake if I see one on the course, I'm going the other direction as fast as I can. It's just that I've, I have to find a way to not let it prevent me from living my life. And so I look for those things to you know, whatever I step into fear, I create. I make my world broader. But I don't know if you ever read the book, fear is fueled by Patrick Sweeney, great book, but he really talks a lot about the difference between fear and courage. Because or being fearless, you'd have to be a sociopath. Yeah, you'd have to have a complete disconnection from reality. And plus, like you said, Fear is very healthy. It is a good idea to fear the hot flame over the stove. It's a good idea to fear the Mack truck going down the highway if I want to go run into the street. Also, fear can be an indicator. You know, I when I was afraid for my job, I knew it's because I wasn't doing it. If I'm afraid for my home, it's because I'm not financially prepared. You know, if fear tells me what's important to me as well. So it's not always a bad thing, like, like we've been saying, though it's what you do with it or what you do about it. So
 
</strong>Michael Hingson ** 22:51
you wouldn't even want to pick up a garden snake or a king snake or anything. Oh, no way, huh?
 
<strong>Nick Klingenmith ** 22:57
I don't care if it had, like, tickets for Vegas and a cure for cancer in its mouth. Put that demon thing, that demon cord away.
 
</strong>Michael Hingson ** 23:07
Well, I have, I have played with some snakes, but I also recognize that they're, they're not like me, and you have to be cautious even among the most non poisonous snakes, and that is something that we have to deal with. But I guess I don't fear them. I'm probably more cautious around a black widow spider than a snake than my wife. There you go. Well. But the other part about snakes is, of course, not knowing necessarily, if I encounter snakes, what they are, I'm going to probably avoid them until I know a whole lot more from somebody else about them. And if I hear rattlers, I'm going to definitely deal with that accordingly and freeze or whatever. So
 
<strong>Nick Klingenmith ** 23:55
that's why my fears are rational, because you would be naturally afraid of the potential consequences of the snake, which is what we should be afraid of, right? If we're getting afraid of something, right? I'm afraid of the snake. I'm afraid it's of its sheer existence. My
 
</strong>Michael Hingson ** 24:10
My brother in law, when he was a kid, my wife used to tell this story, and her parents told the story, and they all passed now, but he came in one day, or came from somewhere, and he was holding a Black Widow and going, Yeah, that's really strange, but eventually he let it go, but he was just holding on to it and showing it to everybody. Fine. I don't think he would do that today, though. Yeah,
 
<strong>Nick Klingenmith ** 24:41
Mo, I feel like again, maybe logic and thinking prevents us from doing really silly things like that from time to time. Yeah, there
 
</strong>Michael Hingson ** 24:48
is that. On the other hand, I've never been a skier, and I'm not afraid of skiing, but I love to tease people and say I'm not going to go skiing, because I know what happened to Sonny Bono and I know. Those trees are out there waiting for me. And no matter where I am in relation to the trees, they're going to come out and get me. And in reality, I know intellectually that if somebody said, Come on, really ski. If I were up in an area where there was a ski resort and we had snow and all that sort of stuff, and there was a reasonably gentle ski slope, I would try it, but it's fun to tease people and say, heck no, I'm not going to go out there and let those trees get
 
<strong>Nick Klingenmith ** 25:28
me. I think what you just said is kind of important, because I look at it like hot sauce, all right. I when I was younger, I could eat the hot or the hot. Nowadays, not so much, but I still enjoy hot sauce, but if it gets too hot, I can't enjoy it at all. It will ruin the entire meal. I can't even eat it. And that's sort of where the fear comes in, or doing things that we're fearful of, because if you just throw me right into it, that's not going to be exhilarating, and that's not going to be something I'm going to come back from and want to come back from and want to do again and say, I conquered that. That's not going to expand my universe. That's going to send me crawling under the bed. So, yeah, if you don't like the ski, if you're afraid of the trees, the bunny slope is where you need to be. Well,
 
</strong>Michael Hingson ** 26:14
having having never skied, I would want to start out there anyway, but, um, but I know intellectually, I'm not really afraid of it. I've just never really been around skiing. Now, my wife was in a wheelchair her whole life, so we really never were up visiting her, her brother, my brother in law, or in any other area, when we were really around in a skiing environment, which is what it's really about i i would never avoid skiing, but it's just not the thing that is the most exciting thing for me to do. I've ice skated in my life, and I was out on an ice skating rink for a few hours, and at the very end, I fell and sprained my ankle. And I haven't really been ice skating since, but I am, but I I'm not afraid to go do it. It's just again. It's not something that that I've done, but I, I think life is an adventure, and I love to explore things. And you mentioned hot sauce, there used to be a show on Food Network with Bobby Flay, and I'm forgetting the other guy, who was, oh, I'm blanking out on his name, but it was called grilling and chilling. And he was from, he owned a restaurant down in in Philadelphia called Jack's Firehouse. And we ended up having to go there. Well, we'd end up going there. Didn't have to go there, but Karen, my wife, and I, went there. They have something there, which is made of the hottest peppers and so on that. You can imagine. It's called hot lava, and they bring you a bowl of it, and I touched my finger to it, and then just tasted my finger, and I went, I'm not going to eat that stuff. That's just too hot for me. But again, I can say safely that if I had to, because I didn't have any choice, I wouldn't be so afraid that I wouldn't do something like eat it if it had to be on something to make it edible or whatever. But I do think you're right. I think that fear is really all about what we do and how how we learn to control it, and that's the important part about it. And all too often, we just don't learn to do that. And so as you point out, well over 90% of the things that we fear never will come to pass, never have come to pass, and we're just the ones who are creating the environment that makes it so much scarier for us.
 
<strong>Nick Klingenmith ** 28:36
Plus, are we really afraid of the thing, or are we afraid of the consequences of the thing, yeah? You know, when you really take it all the way back down to the thing you're most afraid of, you may realize what you're most afraid of is a nuisance and not a catastrophe, right?
 
</strong>Michael Hingson ** 28:55
Yeah? And, and for me, um, I'll, I'll face consequences, and what I the only thing I want to as much as possible know is what the consequences are, and then I'll make a, what you would call a rational decision as to whether I want to do it. But I can take the basic fear out of the situation and turn it into making it somewhat analytical. And the result of that is that it becomes what we're talking about here, which is a choice, you
 
<strong>Nick Klingenmith ** 29:29
know, I'll take it back down in the beginning, because I'm sorry, did I cut you off just now? No, no, okay, you know the decisions that went into the storm, right? So we, I gave you the reasons as to why we were there, but why we decided to stay. But then there were other things to consider. Um, I mean, the house is, like, rated for whatever the wind the windows go 140 like it's a new roof, blah, blah, blah, like it's, it's about as safe as it can get, all right, we we weren't going to die. We weren't going to get flooded. We sandbagged. Everything we did, all this, whatever. So then the decision had to be like, if it is bad, we have to understand, if there's like, catastrophic damage to the area and something goes wrong, they're not going to be able to get to us. So we might be without days. You know, we know. We knew we would lose power. We might be without food, water and access to other human beings and communications for up to, like, a week. So we prepared for that. That said, right, we were as logically prepared as possible. When you're sitting in the middle of a cat four hurricane, I'm not going to tell you I wasn't scared. I mean, like you could look out the window and even the middle of, I mean, it was, it was late when it hit, I mean, trees that don't move were swaying hard back and forth, and you weren't totally unsure that one of them wasn't going to end up in your living room. So those were completely natural fears, even though I was as secure as it could logically be. It's a cat four hurricane, and it can do what it wants.
 
</strong>Michael Hingson ** 31:00
Did did you though, while that was happening and you were seeing all that, did the thought also flash in your mind? Yeah, but I did make the choice to stay here so I can deal with it, or I will deal with as best I can. I
 
<strong>Nick Klingenmith ** 31:13
was already prepared for, you know, in my mind I had, I mean, by the door, we had two doors that were accessible because we barricaded everything else up. And by each of them were, you know, shoes, towels, wet gear, things of case I needed to, case a tree came through and crushed and I had to do something I don't know, whatever, like, you know, the the car was in a position. If we had to bug out, we could bug out. If it, you know, we kept the lifted vehicle here, move the other one down the road. Preparations were about as made. But this is where obstacle course racing literally taught me the process to this. Because I love running Ultras, 50 Ks, you know, 70 obstacles up mountains, 10 to 12 hour days of just misery, because everything will go wrong. Everything will go wrong. Whatever your race plan is, things are going to go wrong. And so I've literally just been practicing tackling one unexpected obstacle at a time, and that's all it is. It's a mental process of right? You prepare for what you can and when things happen, you have to just pause and say, what is the obstacle? What is the challenge I'm facing? What is the outcome I need, and what needs to be done to achieve it? Go
 
</strong>Michael Hingson ** 32:29
deal with that obstacle, and then go to the next one. That's
 
<strong>Nick Klingenmith ** 32:33
That's it. I mean, if, if Windows got punctured out, and then we do this, if something else happened, then you begin to prioritize, protect the dogs. My wife is fully capable of taking care of herself and also doing things to protect the home. So we had our assignments, but instead, you know, because of that, she fell asleep in the middle of the worst of it, which is a good thing. The dogs were comfortable. Nothing bad happened. And I mean, we lost power. But whatever that happens.
 
</strong>Michael Hingson ** 33:01
I was in a sports car rally once, and I was the navigator, so the the course, the instructions were in braille, and I started to read it, and then, and I was reading to the driver, so that the driver followed directions, and I started to get a little bit ahead, and the driver said, no, no, no, don't do that. All I want to know is, what's our next job? And that struck a chord with me, because I I realized, Oh, he wants to focus on just the one thing which makes perfect sense. And that's been a and I was like, 13 at the time. That was a life lesson, though, that I that I really took to heart. Again. You can think about all sorts of things. You do need to make preparations, but when you're in the middle of something, ultimately, you've got to deal with it one step at a time. It's
 
<strong>Nick Klingenmith ** 33:57
It's like chess. You want to consider all your moves, but you only make one move at a time, and I'll tell you, this is something that is so idiot proof I hate that it's taken me 45 years to really get the hang of it, but there's been no better teacher for me in that than sobriety, because I truly learned one day at a time, living and as an entrepreneur and A new speaker and a new coach. This past 18 months, it's sometimes been hour at a time living because life continues to happen, but the way that I will solve most of my problems is with the new action. And so I and you can't just ignore things all the time, but I can say for one hour, I'm focused on this right now. And I literally will say out loud often, no, I'm doing this right now. I'm doing this right now. Even on my run, sometimes I'm like, nope, hey, I'm here right now.
 
</strong>Michael Hingson ** 34:51
Do you do things like, when you're running, listen to podcasts or anything like that, or do you just focus on the running? Neither I listen to music and day. Mean, okay, well, so you you do other things while you're running. Okay, why? I shouldn't have just said podcast. But rather, I pay
 
<strong>Nick Klingenmith ** 35:07
attention to because I run by heart rate. So it'll be like 10 minutes at this zone, 10 minutes at this zone, back and forth. So I have to pay attention. But I set my watch to heart rate. I don't even look at the pace and and so I have to monitor that loosely every, you know, just a little bit at my watch. Also, I will have to look at my diabetes, my blood sugar, every 10 minutes, 15 minutes or so. But beyond that, glucose monitor, yeah, I have it on my phone, yeah. So I'll do that. And then, other than that, I listen to music, and my playlist is very eclectic, but I, I will daydream of things, you know, this is where I set and just daydream of really big goals, or race goals or life goals, and just just fantasize like just, let's say it drift away into that. But running
 
</strong>Michael Hingson ** 35:59
gives you the opportunity to do that, which is what's so cool. I There are things that that I do that I call them sort of brainless activities, but I do them with the idea that while they're going on, I can be thinking about other things. I don't have to focus my full attention on them. And the result of that is that I do accomplish other things, or I set goals, or, as you say, daydreaming things happen because of that.
 
<strong>Nick Klingenmith ** 36:28
And for me, I learned a long time ago. Even though I can be a fierce competitor, I'll go back to my beach volleyball days. Let's say you and I met before the game. You were we're going to play against each other, and I liked you. We were casual with each other. Whatever I would play great. But let's say for some reason we didn't like each other, and then all of a sudden I was kind of pissed off. I would play terrible. I I don't play well, like that. I play well, and I'm loose having fun, yeah. And so since I run my heart rate, I am acutely aware of what a negative a negative thought does to your body, because I literally will turn my thoughts to something negative. And even though I am not making any more effort, I'm not running any faster, my heart rate is jumping six to eight beats a minute. Yeah, so that's also why I don't want to solve problems when I'm out there. You know, that's where I do want to drift away, because when I'm in my work day, right? I'm not daydreaming, I'm working. I'm focused on tasks and things that I can do with other people or places that are required to do during work time.
 
</strong>Michael Hingson ** 37:37
But it's great to have the opportunity to just let your mind go. And I think we need to do more of that. One of the things I also advocate a lot is that people should take time at night, when they're falling asleep or just before, and be introspective, think about what happened during the day, and do it in a in a constructive way. Never say, why did this fail? Why was I a failure here? But rather, what can I learn from this that didn't go as well as I expected? I've learned to not ever call myself my own worst critic anymore. I'm my own best teacher, and that's the way it should be, because first of all, it's a positive thing, and secondly, I am my own best teacher. No one could teach me anything. They can provide me with information, but I really have to teach myself and understand it and emotionally and intellectually deal with it. But I think it's it's so important to have that time just to let your mind go off and do things.
 
<strong>Nick Klingenmith ** 38:36
One of the worst things as people that we do is we start the day with yesterday, yeah. And one of the ways to prevent that, which takes practice, because we're used to it, is we also have to finish the day the day before. So like you're talking about, and this is part of my sobriety, too. It's take that daily inventory, and then I like to after doing sort of doing that exercise myself, I'll also say a nightly prayer, and then I'm going to meditate for at least five minutes, sometimes 30 to 45 probably five. And at that point I'm not trying to think about anything. And I go that that point is when I'm I'm listening or, right, you know, just trying to clear it out. But I think I remember a couple years ago, I was training for this race, and it was a big race, 50k mountain race, and I started to kind of have a panic moment of like, Oh, my God, I have to do all this training. What am I going to do? How am I going to prepare for this? I'm never going to do it in time. And so I asked myself, well, what's the most important thing I need to do right now to hit my goal? And the answer was, I needed to make sure I woke up to do my training in the morning, because that's the only other thing I can impact right I can't do anything about the next three months. So then I asked myself, well, if I need to make that happen, what is the most important thing that needs to happen right now for me to hit my goals? And this is when I was stretching and meditating at night. And I was like, well, I need a good night's sleep so I'll wake up and exercise. Okay, what's the most important thing I can do right now to make sure I have a good night's sleep? Go to sleep. Mountain came down to one breath. Yeah, I hear you. And that's it. I mean, it's I have it written on my whiteboard over here. It says, break things down to the stupid Yeah,
 
</strong>Michael Hingson ** 40:26
and eventually get to sleep.
 
<strong>Nick Klingenmith ** 40:28
I mean, it's just the one, the baby steps that I can take. I remember, I was reading Miracle Morning at that same time, and I used to, because I was, I was struggling, and so I was using my meditations for visualization, and I was spending too much time there trying to create a future. And it wasn't giving me that relaxation, and it wasn't. It was actually stressing me out more, and I just needed to relax and just to focus on the single most controllable thing I could and just taking it, you know, take some pressure off myself, and that really was such a simple fix.
 
</strong>Michael Hingson ** 41:01
Yeah, I hear you, if I may, you've talked about being sober now for I think you said 10 years, yep, what? What led you to finally make that decision that you had to change and be sober.
 
<strong>Nick Klingenmith ** 41:17
My final drunk was very public. And by what I mean by that is I was supposed to be the speaker at my company's conference the next day in Vegas, and instead, I got thrown out of the hotel and trespassed in the middle of the night for trying to have sex with a hooker in a broom closet after apparently getting in a fight with somebody. Well, my girlfriend slept down the hall. I wasn't allowed back at the hotel. Told my boss, my lawyer, I lied to my girlfriend about whatever we were getting thrown out of. It took about five hours for us to get a new hotel, and when my head finally hit the pillow, I said out loud, I don't want to live this way anymore. But that was just the final moment. Because what led up to that was I was a very highly functional alcoholic, and I had been for only a number of years. To be honest, I had alcohol wasn't a big part of my life for a while, and then when it came back in, it came back in rapidly. And so really only a period about five or six years I became a highly functional alcoholic, and I mean highly my career flourished during this time, you know. And the thing is, I didn't I wasn't an everyday drinker. I didn't get drunk every time I drank, and bad things didn't happen every time I did, but more and more, my decisions were getting more selfish, my behavior was getting more destructive, and alcohol was just playing more of a bigger role in my life. So I it was when I got cancer the third time that gave me the excuse I needed to crawl deep into the bottle, because at that point it was already sort of critical mass. I wouldn't go anywhere unless I knew I was going to get drunk. Everything was selfish. I didn't know about it. I didn't think about it, and I was actually ready to quit because I didn't like the way other people would talk about me. So that sounds like a healthy reason, right? And so so I tried to quit on my own, and I spent a couple months just white knuckling it, and I tempted fate, and I went to every happy hour. I threw beer Olympics in my house. And I just, I think I wanted to prove that I could do both without, you know, be who I was, without being who I was. But what I also didn't realize at a time that alcohol wasn't the problem. Alcohol was just a symptom. Who I was was the problem. And so when I got cancer for the third time, they told me they couldn't operate. Um, spoiler alert, the tumor's still there. It's been there over 10 years, but that gave me an excuse to crawl deep into the bottle. And so for about a month, I mean, I just, I was drinking at that point, because who's going to mess with me, right? I have inoperable cancer. That was the excuse I needed, and it that's what really led me to take the gloves off, which led me to Vegas. So I tell you, this cancer saved my life, because I would have died for my drink and long before I would have died from the cancer. Yeah,
 
</strong>Michael Hingson ** 44:19
I hear you. Well, you've said that you recognize that you didn't overcome adversity. You survived it. What does what does that mean? And how do you overcome adversity?
 
<strong>Nick Klingenmith ** 44:29
I understand surviving it is when? How did I how do I say it for someone else? You know? It was because, as I'm standing there in the totality, here's the thing I told you, how I was growing up. You know, this sort of independent kid? Right child of neglect grows up to be independent, weird, right child with trust issues grows up to be self sufficient, cool, but at some time along the way, that just becomes resentment. It and fear, and it works against us, and that's what creates a little bit of the victim mindset, and so, and it's easy to get that way when bad things happen to us, we feel like it's unfair. I mean, it's just natural. Nobody's immediately like, oh, I guess it's just my turn. So I think living with all those things. But this is where, where part of it gets confusing is I survived something, and people would tell me how tough I was. I would all I did was not die from cancer. I didn't do surgery, I didn't prescribe treatment. All I did was not die. I didn't cure cancer for anyone else. So I survived it. I didn't overcome it. All I did was show up to a doctor's appointment like, I'm lucky that I got thyroid cancer and not prostrate cancer. That's it. So I didn't overcome anything. I'm a diabetic. I'm still diabetic. How did I overcome diabetes? By having it. No sir, I was surviving it. All I was doing was being diabetic, but the mindset of thinking that, man, maybe when am I going to get a break? All these things keep happening to me, happening to me. When you think that way, you're not overcoming any of it. You are just surviving it. And you know what? God bless you. Because I know it's hard for a lot people go through a lot, and it's sometimes hard to handle. To overcome it, though, we have to do something with it. That's how you overcome it. I'm a diabetic who helps other diabetics realize they can be ultra endurance athletes. I race with the words fuck cancer written across my chest. I'm currently fundraising for the American Cancer Society for men were pink. I do what I can to help other people who are hearing cancer. I have cancer for the first you have cancer for the first time. That's how I get back there. I try to help other alcoholics recover and get sober. I write books and share about my fears and things that other people can relate to in the hopes that they, too, can overcome those obstacles. And that's how I overcome it. Those things lose power over me now, yeah,
 
</strong>Michael Hingson ** 47:08
and I think that last sentence is the real key to the whole thing. You're not giving them power. You're you're putting your power in your mindset elsewhere. You're not giving power to diabetes. Yeah, it's there. You're not giving power to drink. Since you become sober, have you ever taken a drink anymore? No, not at all. So you know you you took away the power, and you're putting the power into the mindset and all the things that you're expressing, which is so important, I think again, that's so much of what most of us tend not to learn, that a lot of the things that we deal with, we deal with because we give them the power, rather than moving forward and putting the power where it really needs to go.
 
<strong>Nick Klingenmith ** 48:04
It's we raise, we raise kids this way, man. And I mean, they're raising the moment to say it's not fair. Wait, everyone's supposed to get a turn, and that's not true. Well, everyone does get a turn, but they get it in a different way, and something I've come to appreciate, because here's here's something that if I wasn't a speaker, and if I had not written a book, I would never talk about cancer, because I feel like I'm sitting at the kitty table, and it'd be, quite frankly, like it's hard for me, like I had an easy road, considering cancer. I'm alive. I've had multiple surgeries, but I mean, God, compared to what so many people that I know have gone through and the people that we've lost, it took me a long time to be okay with the fact that I'm alive and to realize too that that's not something I need to apologize for, but especially if I'm gonna be a speaker and talk about having cancer, and in any way, let that, like me benefit from that, then I have to do something with that. That's what gives me the fuel. And I didn't know how to it was the first time that that I wrote f cancer across my chest. It was because a friend of mine had told me about their diagnosis and they were struggling with it, and I just, I didn't know how to help them, and I just, I just wanted to let them know they weren't alone. So literally, that morning, at five in the morning, I grabbed Sharpie and I wrote it on my chest, and I went out and I did the race, and I was expecting people, their kids around. I was a little iffy about using the F bomb, but I think cancer deserves all four letters, and everyone intended to agree with me that day, I was really surprised at just people tell me about their their loved ones they've lost, or the people struggling with it, or about their the people that have thrived. And I mean, I love hearing the survivor stories, because you don't hear enough of them, yeah, and it, what I've realized is you just. People know they're not alone. They just let it's like you're just letting people have told me about, like, their four year old niece while under the barbed wire crawl of a race. I mean, like, clearly, they they need to share. And so if that's if I help even just that little bit, then that's the role I get to play. And I say, get to play. And
 
</strong>Michael Hingson ** 50:19
I'm with you. I hear you. I talk about resilience, I talk about teamwork and trust. And, of course, tell my September 11 story. And I decided to start to do that. Well, first of all, it was my wife and I together. We decided that I should do that, because if we could help people move forward from September 11, and then, of course, later, from so many other things, teach people that blindness isn't the problem they think it is, and teach them about guide dogs and other things like that, then it makes life worthwhile. So I love to tell people today that what we decided was that selling life and philosophy was a whole lot more rewarding and satisfying than managing a computer hardware sales team and selling computer hardware, and it is
 
<strong>Nick Klingenmith ** 51:03
the other night. The conference I spoke at was a sales conference for a company in the logistics industry, but I've been in that industry for 20 years. I've spoken at least at a dozen conferences. However, all of them, except this one, were on sales or logistics, this one was on fear and overcoming adversity and finding purpose and finding purpose in your team and just thriving and leading the charge. And it was, it was such a different experience, and so much more fulfilling, yeah, in that 45 minutes than any of the time I'd ever spoken on another stage.
 
</strong>Michael Hingson ** 51:46
What do you think is your your greatest strength as a speaker? What do you really bring to speaking that makes you so successful at it?
 
<strong>Nick Klingenmith ** 51:56
I think that this will change over time as but I'm going to say right now, it's, it's simply my authenticity, and maybe not even that may not even change over time, but I'm very raw. I'm very vulnerable. I hold nothing back, and the thing I hear most about myself is that I'm relatable, and so I would say that would be be a differentiator, especially if you consider and this isn't a bad thing for someone who is far more known or professional or more of a brand name. It's not like they're not being raw and authentic, but it gets lost on their it gets lost on their audience over time, and you know, when they're more mainstream.
 
</strong>Michael Hingson ** 52:41
What do you think the the most powerful technique or tool is that you use that people do relate to in store, in in speaking,
 
<strong>Nick Klingenmith ** 52:53
I speak directly to them and share personal stories. Yeah, that's yeah. I mean, that's it. When I say I I should send you the link later, but I the talk I did the other night. I Maybe it's nervous energy, but I am just back and forth, back and forth, back and forth, back and forth. But I'll tell you what, I made eye contact with every single person in that room, every other second throughout the thing I was I speak to them, and they are personal stories, then they're completely naked. There's nothing that I won't hold back because you know who I am now the obstacle course racing book, right? None of that matters if it's not, if I'm not completely honest about who I was, if I try to sell myself as having been someone else or something else, then I'm not going to help anybody. Yeah.
 
</strong>Michael Hingson ** 53:46
Well, and I find, as a speaker, that stories, and they have to be authentic, has to be you, but that stories make a difference. And I've, I've been in situations where a speaker's bureau hired me to go and deliver a speech, and I get there to find out that the speakers bureau was totally inaccurate and incorrect as to the kind of the organization that it was that I was going to speak to. And it taught me to learn that I have to customize every talk I give, and I need to be able to adjust, if you will, on the fly. Sometimes, in the case of one particular talk that I gave, it was a totally different kind of environment. What I was led to believe, fortunately, I could find stories to tell these people that showed that I related to them, and I got invited back to other parts of the organization later because of that. But I think that stories are the most important thing that we as speakers can bring, and they have to be true. They have to be authentic. Can't make it up. People can see through that. A mile away,
 
<strong>Nick Klingenmith ** 54:58
I feel like I have to tell the. Vegas story. It's the lowest moment of my life, and if it just it also just speaks to all of it in one incident. So it's kind of like it, but if the person who needs to hear it, you know, I, I don't want someone to just see who I am now and not relate
 
</strong>Michael Hingson ** 55:22
well, this podcast is all about unstoppable mindset. What are some ways to develop an unstoppable mindset? Do you think
 
<strong>Nick Klingenmith ** 55:28
for one we got to go through to get through it, we have to develop what we've been talking about, this sort of obstacle immunity, or at least this understanding that there's always going to be a next challenge. If we ever think that the mountain will be climbed. We can't be unstoppable. We simply have to accept that the purpose of life is to continue to climb. That's that's one thing, and how do we keep how do we keep doing that? Then achievement. I'm highly achievement driven. You can call it motivated, but I don't think so. I have to look for carrots. So whether it be personal, professional, physical, mental, emotional, spiritual, some sort of development is also how we continue to develop that unstoppable mind. Because the only way to be on there's we can't be 100% unstoppable. We always have to continue to progress and to toughen up and to keep moving for it, one of the things though, that has to be ultimately critical. And people talk about this, but I don't know if they really spend enough time on it. Self belief is the gateway to an unstoppable mindset. You have to believe it before you can see it.
 
</strong>Michael Hingson ** 56:32
Yeah, I'm listening. I just agreed with you. Yeah,
 
<strong>Nick Klingenmith ** 56:36
no, I know I was I was cutting, I was stopping.
 
</strong>Michael Hingson ** 56:39
Yeah, I agree, though. I mean, you've you've got to believe it, and you have to believe it intellectually and in your heart, you have to believe it emotionally as well. It is, as I said, if, if you're not authentic, people will see through you a mile away, no matter what I when, when I started selling, I took a Dale Carnegie sales course, and one of the things that I learned in that course is that the best salespeople are teachers. They're counselors, they guide, but because they're teachers, they also adopt. If they're really successful, stories, they can tell you stories that you, whoever you are, can relate to. And so they've they've analyzed and they understand what you need, and they can tell you stories to show you why what they have will work, or the other side of it is won't work. And I've had that situation happen where I've been selling a product and went into a meeting and learned that clearly what we had didn't work, and it's a choice. Do you still try to push your product on them or not? And I think that that's the worst thing that you can do, is to push a product that's going to jeopardize any relationship you have. And I've told customers in the past, here's why my product won't do what you need. Here's what will. And the result of that has always been calls later that say we really appreciated what you had to say. We've got another opportunity, and you taught us what we need to know your product is perfect. We don't want to put it out to bid. Just tell us a price and we'll order it today. Order it
 
<strong>Nick Klingenmith ** 58:23
today. In the book I published a couple months ago, selling inspired, I actually talk about what I call being a bar stool sales person.
 
</strong>Nick Klingenmith ** 58:34
Just tell personal stories like pretend you're at the bar talking to the prospect, and convey those things, because people do want to buy from people these days, it's tricky, because they are heavily gravitated towards convenience, but so we have to change our approach on how we get to know them, or, more importantly, let them get to know us, especially if you're buying virtually, like a lot of people are These days, it's not the bar stool salesman has to, has to become a social app sales person, essentially. But people buy from people make it easy for them to get to know who you are. Connect on a different level. Because, I mean, I'm even part of a a Spartan group. Excuse me. There's about 15,000 of us in this Facebook community, and we are very strict about not promoting businesses and services and stuff like that. You know, this is supposed to be about obstacle course, racing, tips, tricks, positive vibes, whatever. But I recently suggested, and we just actually implemented something that we're calling it the the What is your profession? Because there's 15,000 people. Now I don't know the 15,000 but I'm actually close. I know several 100, and I'm actually close with several dozen. If any one of those people has a service that I need, I'd rather buy from them, sure. And if any one of them is like, Hey, I do this, and that they're getting the message from me, like you. Said, Hey, Michael, can you do this? Here's my email. Send it done? Yeah,
 
<strong>Michael Hingson ** 1:00:08
yeah, it's still connectionalism, and no matter what, you've gotta be able to connect or you've gotta create an environment where people want to connect with you again, though, that has to be authentic. You can't just fake it. That'll never work. It's
 
</strong>Nick Klingenmith ** 1:00:27
actually, it's hard for a lot of people. Now, I've been lucky for a while because couple things, going back in time, I've actually just been highly passionate about sales. So as far as like social content, I'd post sales, stuff, whatever. But I say that I'm lucky because of my story. I mean that would be like, you say your story. And what I mean by that is we have something different to talk about. I don't have to talk about being a speaker. I talk about things that are helpful to other people, and it just makes it easier, like, easier to engage now with, like, one of the guys that I'm coaching, he has no earthly idea how to start building or putting out any sort of content. And I'm like, bro, what do you like? He's like, like, just and so he actually posted something about the NHL that night, and it got decent content and feedback. Because I was like, he's like, You know what LinkedIn is not for? I go Shut up if we were at a standing at the bar together, like having a at a networking event. I don't want your spec sheet from your company. Yeah, I want to know what you're interested in and get to know you. So tell me, let people get to know you. That's it. Because when they click on your profile, if they don't, if all they see is your business brand, they're like, Okay, great, moving on.
 
<strong>Michael Hingson ** 1:01:34
Yeah, it is, it is. It is crazy. We you talked earlier about how we bring up kids, and we bring up children in such a strange way. They don't learn to overcome fear, they don't learn authenticity. They watch us, and they don't learn it.
 
</strong>Nick Klingenmith ** 1:01:51
Yeah, I don't know a lot of adults being great role models.
 
<strong>Michael Hingson ** 1:01:56
I hear you well. So So to end this in a sense, what would be some advice that you would pass on to adults who might be listening to this, I guess kids, too. But what kind of suggestions or advice do you want people to take away from all of what we've talked about today? You know, I'm going to
 
</strong>Nick Klingenmith ** 1:02:15
actually go right to the thing with the kids, because I spoke about this when I spoke to a middle school in New Jersey, and it's applies here. I think the number one thing that gets asked wrong to children is when we say, What do you want to be when you grow up? The question we should be asking the kids and to be asking ourselves is, who do we want to grow be when we grow up? Yeah. And the thing is, is that person continue to continue to evolve, because if we want to develop an unstoppable mindset, it's about determining the person we want to become, and that's the mindset that we need to become that person, but our professions, our labels, our statuses, not only are they superficial, but they will be things we will not care about One day into the wrong goals to have. Yeah,
 
<strong>Michael Hingson ** 1:03:05
it's ultimately, you know, as as you kind of hear people sort of say, it's how you're going to be remembered, and it is, it is who you are, not what you are, that is so important in life. And it's, and it should be, what's most important to you,
 
</strong>Nick Klingenmith ** 1:03:21
absolutely, if you live for other people, then you can't be authentic, right? Right? I would say you got to protect the rescuer, right?
 
<strong>Michael Hingson ** 1:03:29
Well. Nick ClinGen Smith, this has been really fun. I really appreciate you being here. We're going to have to do more of this. We'll have to do it again. Absolutely.
 
</strong>Nick Klingenmith ** 1:03:38
Michael, thank you for having me. You'll have to do a podcast. It's in the it's in the phase two or phase three idea. Well, there
 
<strong>Michael Hingson ** 1:03:46
you go. Well, if you need a guest, let me know you got it absolutely. But I really appreciate you being here, and I appreciate all of you listening to us out there. This has been fun. I hope that you've learned some things and want to talk about them. Feel free to reach out to me. But actually, before I do that, Nick, how can people reach out to you?
 
</strong>Nick Klingenmith ** 1:04:06
Find me on the web, www, stride, motivation com, that's S, T, R, i, d, e. <a href="http://Motivation.com" rel="nofollow">Motivation.com</a> book a call. I'd love to hear from you.
 
<strong>Michael Hingson ** 1:04:17
There you go, and you're on LinkedIn, I assume,
 
</strong>Nick Klingenmith ** 1:04:21
yep, my name Nick Klingensmith.
 
<strong>Michael Hingson ** 1:04:24
Well, if you'd like to reach out to Nick now you know how to do it. Stride, <a href="http://motivation.com" rel="nofollow">motivation.com</a>. I'd love to hear from you. Feel free to email me. Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>. You're welcome to go visit our podcast page. Hope you'll do it. It's www. Dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you find us, we sure would appreciate it if you give us a five star review after listening. We value those. Reviews. We value your comments and really want to hear from you in every sense of the word. If you know anyone who you think would be a guest that we ought to have on the podcast, let us know. Nick you as well. If you know other people you think we ought to talk to for whatever reason, we'd love to hear from them. Feel free to make introductions. But most of all, I want to thank you for being here today, and we appreciate your time, and let's do it again, but thanks very much for being here, Nick,
 
</strong>Nick Klingenmith ** 1:05:25
thank you again.
 
**Michael Hingson ** 1:05:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Resilient Full Liver of Life with Nicholas Klingensmith</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0d041d3c-af0d-4ff3-bff2-2d235827a4cd.mp3?source=rss&amp;ext=asset.mp3" length="23751949" type="audio/mpeg" />
<itunes:episode>323</itunes:episode>
</item>
<item><title>Episode 322 – Unstoppable Life Transformationalist and Founder of Self Intelligence with Chris Knight</title>
<guid isPermaLink="false">https://pinecast.com/guid/d31c14b4-05ae-473e-b52f-707b0f06dbda</guid>
<pubDate>Fri, 28 Mar 2025 10:00:47 -0000</pubDate>

<itunes:duration>01:10:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0490834e-e7d3-4db8-8c63-4caec371c6eb/UM322-Chris_Knight-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Self Intelligence? What is that. Well, listen to my conversation this time with Chris Knight to see and discover for yourself. Chris is from Australia where he has lived his whole life. As he was growing up he began encountering some medical issues such as what his doctors diagnosed as chronic pain. He was told he would have to learn to “manage the pain”.
 
After most of his school education he discovered that he was good at working with and helping people. He worked for an agency helping people to overcome life trauma for example. Eventually, he realized he needed to look further at how he wanted to live his life with pain and he decided he wanted to explore how better to help those around him.
 
As you will hear, not only did Chris study and find ways to help others, but he also learned how to help himself. He has been totally pain free for many years. He now has his own business working as what some might call a spiritual life coach.
 
He and I talk about what he calls your lower self and how it tries to take control over your life. He helps us understand how we can connect with our inner self to bring out and live through our higher self. We talk about fear and suffering and how we all can learn not to let those things control who we are.
 
Chris offers a great deal of good life advice that we all can use. As he tells us at the end of our time together, he works with people throughout the world and he is available to consult with you should you wish it.
 
 
 
<strong>About the Guest:</strong>
 
For the past 15 years, Chris Knight, founder of Self Intelligence, has dedicated his career to helping individuals transform their lives from the inside out. His approach focuses on addressing the underlying emotional and psychological patterns that shape people's behaviors, beliefs, and identities. Through a combination of powerful awareness practices and healing processes, Chris helps clients and students confront and heal the root causes of limiting beliefs, childhood conditioning, and emotional wounds. His approach is rooted in the idea that by understanding and releasing the deep-seated trauma and conditioning that often hold us back, people can step into a more authentic and empowered way of living.
 
Chris's work goes beyond traditional coaching or therapy. He specializes in guiding people through self-discovery and emotional healing by helping them access parts of themselves that are often hidden beneath layers of defense mechanisms and unconscious programming. His clients include people from all walks of life—whether they're struggling with anxiety, self-doubt, or relationship challenges, or addiction Chris techniques help them uncover the core issues that create these difficulties. His methods emphasize self-awareness, emotional resilience, and the ability to break free from the patterns of thought and behavior that no longer serve them. This holistic approach has earned him a reputation as a transformative leader in the field of personal development.
 
As the founder of Self Intelligence, Chris has not only worked one-on-one with countless students and clients but also developed programs and workshops that allow individuals to take control of their healing journeys. His work empowers people to reclaim their personal power by reconnecting with their true selves, free from the constraints of societal expectations and past conditioning. Over the past decade and a half, Chris has helped people from around the world make profound shifts in their lives, guiding them toward greater emotional freedom, self-acceptance, and the ability to live in alignment with their highest potential.
 
<strong>Ways to connect with Chris:</strong>
 
<strong>Website</strong> <a href="https://chrisknight.com.au/" rel="nofollow">https://chrisknight.com.au/</a>
<a href="https://selfintelligence.com/" rel="nofollow">https://selfintelligence.com/</a>
<strong>Instagram</strong>
<a href="https://www.instagram.com/chrisknight_selfintelligence/" rel="nofollow">https://www.instagram.com/chrisknight_selfintelligence/</a>
<strong>Youtube</strong>
<a href="https://www.youtube.com/channel/UCynX0a9cJdcX9KTnggSxs8A" rel="nofollow">https://www.youtube.com/channel/UCynX0a9cJdcX9KTnggSxs8A</a>
<strong>Facebook</strong>
<a href="https://www.facebook.com/chrisknightselfintelligence" rel="nofollow">https://www.facebook.com/chrisknightselfintelligence</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, I really want to welcome you to unstoppable mindset. We're really glad you're here. I'm glad Ashley set this up, and we'll have some fun. And as you know, this is all about having a conversation, and that's what makes it really fun. So looking forward to conversing
 
<strong>Chris Knight ** 01:38
Absolutely. Yeah, I'm more than happy to unpack an unstoppable, unstoppable mindset is certainly resonates with the work that I'm offering, and it feels like a really good alignment. So yeah, I'm looking forward to this. Well,
 
</strong>Michael Hingson ** 01:55
why don't we start? I love to start this way, because it's kind of fun and it always lays the groundwork. Tell us something about the early Chris, growing up and all that sort of stuff.
 
<strong>Chris Knight ** 02:06
Well, I mean, that's where all this begins. Well, it does. It absolutely does. My the work that I am offering to the world is something that I personally was supported by from my early 20s. I'm in my very early 40s now. So 20 years ago, I was in a pretty terrible space. I think a lot of people refer to it as like a dark night of the soul. I had a relationship breakdown, I had toxic debt, career dissatisfaction, chronic pain, there was a whole whirlpool of issues that were going on at that time, and I had no idea how to get out of it. I was seeking many different practitioners at that time in the conventional kind of Western approach, but also in the eastern as well to support with the symptoms I was experiencing, as well as mental health with depression, and I wasn't getting any long term results from from a lot of the things that I was I was doing at that time, I was told I was going to have chronic pain for the rest of my life, and I would have to manage that pain because I'd had it for about six years, and they couldn't quite work it out. I think they'd probably call it something like fibromyalgia now, or some other thing, but it was basically this diagnosis of managing a really poor way of living, and I just felt like that wasn't going to be how I was going to live for the rest of my life. Something deep inside me was it was saying, No, this is not for me. So that's when I started looking at myself in a way that I didn't even know was possible, and it certainly wasn't conditioned at school to do this, to go inside and become aware of what's happening behind the eyes. Often we're very aware of what's happening in front of the eyes and everything that's happening, or we become aware of everything outside through our senses, but what's going on in terms of our thoughts, our emotional states, the things that we become identified inside of ourselves, that is a large part of creating our lives, was something I was starting to look at so that, that kicked off this journey. Michael, and I'm imagining a lot of people were listening into this, this podcast with you, an unstoppable mindset would be also in some way, doing this, something like that. And. Of course, there are many different approaches to that, to that investigation and that discovery, yeah,
 
</strong>Michael Hingson ** 05:07
sure, absolutely no question about that. Did you go to college?
 
<strong>Chris Knight ** 05:15
Yes, I, well, I, I got almost kicked out of what we call college, I think you would call High School. Still, we're in Australia, it's a bit different. We go to year 10, and then we go to college, which is year 11 and 12, and that prepares you for university. University. Yeah, I didn't go to uni till six, or could have been eight years after college where I did my degree in musculoskeletal therapy, and that's where I that was a major shifting point for me. I quit my very well paying job in the public service, which had a very promising pathway for me, what were you doing? I was a government housing manager. Okay, so I was working with very challenged people in society to look after their tendencies. And it was, it was the first time I realized I had a gift at working with people and helping them deal with their stuff. These people had major challenges, mental health, domestic violence, you know, drug abuse, everything you can really imagine at that a very severe level. And I had a very unique gift with working with these people. So that's where I just I decided I was going to take it further and combine my also experience with chronic physical back pain to go into muscular musculoskeletal therapy. So I moved from Canberra to Brisbane to do that, and that set me on a completely different path. Yeah.
 
</strong>Michael Hingson ** 06:58
So tell me more about that, what the degree was and how that kind of influenced where you went.
 
<strong>Chris Knight ** 07:05
Well, it I wasn't interested in the paths that felt to me were really isolating and mechanical in their approach to healing. So I went to a holistic School of Natural Medicine, and it was saying that their approach was holistic, essentially, right, which is what appealed to me, because that's how I healed what was going on for me. But I discovered that even though that's what it was stating to be, and certainly in terms of approaching body and body pain, it was holistic in that it would look at the whole body, but it didn't look at the stresses, for example, the internal issues that everybody faces that contributes to our symptoms. Right? So the body mind connection was not a subject, even in this arena, which was holistic medicine. And so that led me to study psychosomatic therapy. I'm not sure if you're aware of those terms. So yes, that oftentimes when people go to doctors, and the doctor will say, you know, this is a psychosomatic issue. This is not a real issue, that what they're saying is that it's all in your mind. So yeah, that's not what this is referring to. Psychosomatic therapy was recognizing the irrefutable body mind connection that has been well documented and just experienced by human beings, that the body and mind are connected is a very obvious thing, for example, if someone's about to go on a podcast, and they might feel a little bit nervous about it, so their body mind connection will report that as far as it might be the heart rate's increasing a little bit, there might be a bit sweaty palms. Who knows these kinds of things will be happening, the body's experiencing what the mind is thinking and believing and all of that is happening. We experience this every single day. And so you can look at that to the degree of how symptoms come about, right? So how do we experience pain and tension or posture and all sorts of things? So that's I had this wealth of knowledge of the body, and then I got the wealth of knowledge of the body mind connection. That was what led there. And then I was a body worker and emotional release facilitator and many different things in that therapeutic journey. For many years, I actually ran my own courses in emotional anatomy, which was very powerful. And then from there, I discovered that there was a missing piece of vital, missing piece in the practical day to day how to work with these things, so not relying on. Therapist to do the inner work. That's where That's where it essentially started to go. Everyone was getting major shifts and changes and discoveries, but not necessarily integrating that in their daily life as a lifestyle. And that's what I became interested in. How does this become a lifestyle, no different to exercise, no different to good eating habits or sleeping habits, many different habits that we know shape and form our lives. I feel as though inner work, which is what I call self intelligence, is what that is. It's a lifestyle choice that is a cornerstone of what generates health, happiness, fulfillment, joy, everything that we basically want in life. Yeah,
 
</strong>Michael Hingson ** 10:50
did you get the body mind knowledge from the university? Or how did you acquire that?
 
<strong>Chris Knight ** 10:58
It was through Herman Mueller, he ran an institute privately, but it was, it was certified. It was government certified. Actually, it wasn't a university. Universities don't do that kind of thing yet, but he was trying to get it into universities. That's, he's actually passed away. He was around 80 years old at that time, but he was approaching that because, yeah, that's, that's kind of the trajectory that was going at that time. But no, it wasn't at uni. It was, it was a course outside that was government certified, which to me, actually doesn't mean a whole lot. But yeah, yeah, the psychosomatic
 
</strong>Michael Hingson ** 11:42
part of it came from university, but then you expanded on it, obviously,
 
<strong>Chris Knight ** 11:48
yeah, no, this the musculoskeletal therapy was uni, and the psychosomatic was from Herman. Oh, yeah,
 
</strong>Michael Hingson ** 11:56
okay, yeah. And well, and what's interesting is that you still found, even after Herman, as I understand, that there was some things lacking in terms of really dealing with the total emotional and mental aspect of it. And obviously it, it was an evolutionary process for you to get to the point of recognizing all of that. But you did, yeah, and what? What I find interesting, and I hear this often. We've had a number of people on the podcast who talked about their own challenges and talked about their the challenges they face with other people. And I'm fascinated and actually quite pleased to hear how many of those people will say that Western medicine really doesn't deal with it, and that Eastern medicine has to become involved. And you obviously took it even to a little bit higher level, but that Eastern medicine is a significant part of it, which really does deal more with the mental and spiritual aspect of a person's psyche and makeup.
 
<strong>Chris Knight ** 13:02
Yeah, well, see, I went to acupuncturist, I went to Ayurvedic medicine practitioners, I went to kinesiologists, I went to energy healers, like I went to I went, I've been around the block. Do you know what I mean? I went to her all around and in every one of those cases, I didn't get the work that I'm speaking to, which is directly dealing with my at the level of identity, where things really take place. And we're going to get into that. And I really delved into that more with my Buddhist practices in meditation. And meditation is widely known to be supportive to all sorts of issues, as many studies on this now it was the closest thing to a lifestyle practice that dealt with these things. What I find is, and I, and I experienced this for myself as well, is a lot of the time when we experience health issues or problems in our lives, often we don't want to take that level of responsibility for it. It's it's preferable to somehow be fixed by someone you know, like, have some kind of therapy intervention, whether it's Eastern or Western, whether it sounds esoteric or whether it sounds like a drug, whatever it is, it doesn't really matter. It's I just want that thing to fix me, and I don't really I'm so confused about what's going on inside me, I don't really understand it, or maybe I'm afraid to look at it because it's often referred to as Shadow Work, which is confronting. That's there's a there's a hesitancy to go into those places. And I but I find that that's where the core of the the issues are, in the dark places. There. Uh, that require, yeah, putting the light on. So I think you're
 
</strong>Michael Hingson ** 15:04
absolutely right. We, we in general, seem to be creatures that love, especially today, a quick fix to fix, and it's got to fix everything, and we don't take the time to analyze and look at ourselves very much. We don't get taught that. No one teaches us that, and fortunately, some people are learning it, but not nearly as much, or as often as it as it should be. I believe in doing a lot of self analysis, self analytical thinking, and I take time at the end of each day to look at what went on today. Why did it go on the way it did? What? What am I afraid of, or what was, what was I afraid of? And I, and I do, find that the more of it I do, and the more I think about all of it over time, the less fearful I become. And it isn't to say I'm not afraid, or it isn't it isn't to say I don't fear, but rather, I learn how to deal with it. We wrote a book about it that actually got published in August of 2024 called Live like a guide dog. And it's all about learning to control fear, and it's lessons I've learned from dogs, from my eight guy dogs and my wife's service dog. You know, for example, one of the my favorite examples, is that dogs don't do what ifs and we What if everything to death, which is what's so unfortunate, rather than worrying about just the things over which we really can have an influence in control. We worry about everything, and it just drives us crazy.
 
<strong>Chris Knight ** 16:47
Yeah, yeah, I completely agree, and I'd like to, because I I've noticed there's a there's a resistance to the word analysis for a lot of people, or anything that's mental when it comes to healing. I you know, because we're questioning our mind, we're questioning our thoughts, we're questioning our insides. We're looking at our insides. And it's important to view this as awareness work, not not mental work. Mental work is below the awareness in which we are looking at it. And from that perspective, it's a totally different vibration, right? And and so what it does do, exactly what you said, is it brings up awareness around things like, how many, what if thoughts have, I let dictate my decisions today, or dictate my emotional state today that I believed and became embodied with, right? And the question is, okay, I have these, what if thoughts? How then do I dis identify from those thoughts so they're not driving my behavior, my choices, which essentially is creating the reality that I'm experiencing. That is a really important question, and it takes disidentification, which is not mental work. Mental cannot disidentify. Mental can only create more mental so I just wanted to make sure that that was something understood in the approach. Because for the you know, for example, with with emotional anatomy and Psychosomatics, the notion was that the emotions are held in the body. You know, the emotions are stored in the body, because we have the fight flight process. And that that when you have fear like what you spoke about, you engage the fight flight process, the survival mechanism, yeah, and then that puts a charge in the body to be expressed in terms of, you know, fighting something running away from something freezing, pleasing. There's a whole range of different things that happen, and so that gets stored in the body, because often we suppress these expressions, and then it's like, okay, in order to heal from that, we have to release it from the body. Okay? So that's the current consensus for a lot of people. So when they hear about analysis, it's like, how does that release emotion from the body? You see that becomes a contentious point for some people.
 
</strong>Michael Hingson ** 19:28
Change it to introspection, then, yeah. I mean,
 
<strong>Chris Knight ** 19:32
I just noticed this. Like, yeah, introspection is a really good term. I also love using that term. But the point is, is that the body will not hold energy when the mind's not perceiving, particularly in the unconscious, that there's a threat as soon as the as soon as there's not a threat in the in the unconscious, there's no threat in the body, the body will not hold anything the. Body is neutral, actually. And I noticed that in my work, trying to, I was doing a lot of emotional release body work, which was hugely powerful, and still is powerful, particularly when it shifts the unconscious. But it would, there would be this reliance, again, on someone doing this thing to me that releases the emotions out of my body, and it's like, Look, you are way more powerful than this. You have the power for yourself to release or detach from the very thoughts and patterns that generate this in your body, but you would then have to do that work yourself, in a sense, right, which often involves support by a practitioner, a coach. I do this every day of the week, or in connection with the community that does this kind of thing, right? Yeah, but it's a different level of responsibility in the attitude of approaching it that way. And I'm, yeah, go ahead. Yeah, that's, that's, I'm finished with that.
 
</strong>Michael Hingson ** 21:08
But one of the things that I've learned, especially over the last year, I used to to always say, when I listen to my speeches, I like to record speeches and listen to them. And I always used to say, I do that because I'm my own worst critic. And I've you know, if, if I'm being critical, that's the really most important thing. And I've learned over the last year that's not the right thing to say I heard, and one I don't even remember now exactly where, but that nobody can teach you anything. You are the one who has to teach yourself. Other people can present you with information, they can give you the information that you need to learn, but you're the one that has to teach you. And I thought about that, and I realized that is so true, I'm not my own worst critic, I'm my own best teacher. And then that makes a complete positive shift to everything, because now I I approach things in a much more positive way. I don't approach things as well. This is potentially negative, and I've got to pick on me to fix it. No, I hear this, or I see this, and I can now look at it and go, Why am I reacting to it? And an animal. Well, instead of analyzing out and think about you, use the
 
<strong>Chris Knight ** 22:25
word you want to use, either one works
 
</strong>Michael Hingson ** 22:29
or think about it. But I I study it, and I go, all right, what? What can I learn from this? And that's what's really important. And I think that is, is so important that people need to do another thing that I learned from working with a lot of Guide Dogs and so on, is that while dogs love unconditionally, they don't trust unconditionally, but what they do is they're unless something has just totally damaged their psyche. They're open to trust, and they want to trust, and they want to be connecting with us, and they want us to be the team leader. They want to know what the rules are that we expect in a positive way, but they want to develop that relationship. And working with guide dogs, it's all about trust and teamwork right from the beginning. And the fact is that when you establish a trusting relationship, and you learn to trust the dog, and the dog learns to trust you, and you each recognize you have a job to do. Namely, the dog's job is to make sure that I walk safely, but my job is to know where to go and how to get there, and I have to communicate that to the dog with directions. And if I do that in a firm way, then we work together as a team. And the whole concept of being open to trust is so important. Yeah, there are going to be people within the agendas. They're going to be people whose trust you're not going to earn, and that's that is understandable, but be open to trust, and don't let a negative trusting experience destroy you or or cause you to not want to trust. Recognize that's only one individual. Most people are really good, and they do want to establish trusting relationships. I think, well,
 
<strong>Chris Knight ** 24:24
I mean, trust is one of the most important things, and one of the areas I'm working with all the time, particularly with relationships. Relationships is a is a major subject. I have people come to me because they have challenges, triggers going on in their relationships that continue to create a bit of a toxic cycle, or distance or withdrawing and so on. And it all comes back to trust at the end of the day. That's where it ends up, and it's the important question that is rarely asked. And or understood is, how is trust lost at the subtle levels we understand how trust is lost in more gross experiences, meaning, like denser expressions, like you know, whether it's physical violence or emotional abuse, or whether it's like cheating or just not doing what you say, there's all sorts of things there that will create mistrust. But actually mistrust is is is created on much more subtle levels than that. And if we don't understand our minds and the projections of our minds, like, for example, what we think we're entitled to and deserve, and what, yeah, what we feel is within our space of control and ownership, all of those projections go on To the other person and become a form of mistrust, yeah, but that is so unconscious. This is the thing it's I didn't know. For example, I didn't know that my unconscious insecurities, right, that were creating a certain type of expectation in the relationship was actually creating a mistrust between us that was then creating a barrier and a withdrawing for example, because whenever those things are happening, it's repulsive, like it has a repulsive, energetic about it, and then we all of a sudden see that there's something wrong, there's a distance happening. But how do I how do I navigate to this? Because I cannot see that my actions are really warranted in creating this issue. Okay, so this is, this is what's happening for a lot of people, and this is where this work becomes absolutely critical, because it's those little things, it's those subtler background issues right that all stem in insecurity, that come from the lower self, that really erode relationships and erode trust. And then it amounts to over time, big issues essentially just to represent what's going on inside, and it becomes like this, you know, destructive manifestation in people's lives. And then you know that there's all sorts of wounding and shame and guilt and everything that comes with with that, but we can catch these things way early on. But like you said, we're not taught at school, like we're not taught at school, we're not taught at school or at home. That by nature of being a human being, you have insecurities you're unaware of that are going to manifest in your life, particularly in relationships, but also in your work and various other areas, that unless you deal with them, they're going to cause you all sorts of problems. They're going to cause you, cause you suffering, right? And it and by achieving things like success or status and various other external things, these don't deal with those underlying insecurities. They don't, they don't actually solve the issue. And we are believing that they do based on our conditioning. We're told that if we are normal and if we meet the criteria that that feels like this is a life that's, you know, I could be proud of, then I will feel secure. And it's not true. It's just fundamentally not true, and yet, because we don't know any different, we just keep trying the same thing, expecting a different result, and that's really frustrating. I think for a lot of people, it is
 
</strong>Michael Hingson ** 28:59
we don't learn to connect with ourselves, and we also don't learn to, oftentimes, be open enough to say to someone else, you know, there's a distance between us. And I'm, I don't really like that. Tell me what you think. Tell me why that is, is what? What do I need to do? What can we do together to fix this, and that's it is an issue that we just don't learn to connect, which is too bad, because, again, I think that it's all about communications. Well, tell me more about this whole concept of self intelligence, where did that come from? And what is it? And so on.
 
<strong>Chris Knight ** 29:37
Well, that's what that exactly what we're speaking about is what it is so. So, for example, when I have a couple in front of me, and they've got these things going on, and they've got that distance happening, and maybe they did acknowledge it, right? And then they did have a conversation about it, like you suggested. They said, like, what are we going to what are we going to do? And they both find out very quickly that they they don't know. What the issue is, it's like I just can't understand why I'm feeling these really strong feelings over things that certainly don't match up. I'm I think I'll just try to be a better person, and maybe that will work. And this is what people try to do. They try to be a better person. They try to be a good person, and then it doesn't make a difference, because that's not that's not how these things work. Being a good person won't deal with things like insecurity, and then they find themselves in the same pattern, in the same cycle, and we still, we're going through the same thing again. So I'm going to ask someone else now how to deal with this now, unfortunately, for a lot of people, they still don't get this type of information with counselors and psychologists, although some do. Thankfully, some are really great, but most don't have this knowledge either, and that's what I saw. I saw this huge gap where, okay, let's boil down what's really happening here. We work it blow by blow in terms of unpacking the what I call the lower self. So we don't, for example, self intelligence is really the journey from the lower self to the higher self. Okay, that's how you could consider it. So what is the lower self. The lower self is often referred to as your shadow self, or your ego. Sometimes you can refer to it as your unconscious mind. This is the kind of place that we operate from that often holds the energetic of survival mode. So often, if you think of lower self, you'd almost think of the lower brain stem, which holds the survival aspects of our impulses, right, right? And when we're living from the lower self, which we all are, like everybody's living from this lower self. Firstly, everything's external, everything that's happening is out there, and it's happening to me, and that could be good or that could be bad, and there's a range of protection mechanisms for the lower self, like judgment and fear that cause it whole bunch of issues. Okay? It also has needs. The lower self has needs that are called ego needs that also cause it a whole bunch of drama, right, like the need to win, the need to know, the need to be right, the need to be supported, the need. There's all these needs, okay, and those needs create us a fundamental sense of lack in the person inside who is living this life. So this is all unaware of that's going on. Yeah, yeah. And so self intelligence is the intelligence of understanding, putting the light on that dark space that's in us that is running everything. Okay? People know this is happening when they they could make a decision. When we make decisions, we often go, God, why did I make that decision? Like, say it was a job or something like that. I was like, I knew in myself that wasn't the job for me. I don't know why I said yes, but it ended up turning out to be really misaligned with me. That's the lower self. That's the lower self kicking in and taking over. And this happens with people experiencing addiction. It happens when people don't feel like they're living their purpose. It happens for a whole range of reasons. It's like, so what's what's then making my choices like, if I know better, somewhere deep inside of me, what? What is taking over? And this is the lower self. This is what self intelligence is about. Is one becoming aware of the lower self, becoming just very clear about it. And I have a, I have a step by step, blow by blow, process that illuminates the lower self in clear view. It can it has no wriggle room to hide, because the lower self is the best hider that you can imagine. It loves hiding and running the show. It just it goes into any subject matter. It doesn't matter what it is, it will find a place to hide and then run the whole show. That's what it does. It's like, I'm going to hide over here and then call all the shots. Forget.
 
</strong>Michael Hingson ** 34:31
It gets back. It gets back to connecting and really connecting with yourself, which is what we don't generally tend to learn to do.
 
<strong>Chris Knight ** 34:39
Yeah, and connecting with yourself to the degree that you become aware, yes, of the drivers. For example, when you said, what if? What if is a is one of the lower self's favorite words, right? So when you become, oh, I just got that, what if, thought I'm aware of it now, right? Now? I have a choice. Whereas before, when I wasn't aware of that, what if thought I didn't really have a choice other than to react to that thought, whereas now that I'm aware of that thought, well, I can either take another look and see if this is a real danger that I'm dealing with and respond appropriately, or I can realize that that's a, you know, an illusory thought that I can dis identify with. So this is just one example sure that of how that works. So self intelligence is that, but it's also the process of discovering your higher self and your higher self is also known as your natural state. So this is your state, that is who you are, before you became conditioned with a whole range of beliefs, and before you became identified with a whole bunch of things in your life. There is no fundamental issue with conditioning or identity. You gotta be the one to discern whether those things cause you suffering like whether they're serving you or not. That's the That's the important thing, but, but, but beyond all of those things, you existed prior to, for example, your name. Like everybody was given a name at birth, you existed prior to your name, true or not, so you were in the boom, true you you were there before a name came, and then a name came after. Now what happens is we identify with that name, and then we associate that name with who we are, right? Yes, the identification process is the lower self, the part of you that realizes that you're not your name, but the name is connected to this body, mind, which is very important to practical reality, right? That's your higher self. It's the witnessing presence, the observer behind everything that's taking place. And self intelligence is the is the art of empowering yourself to live through your higher self. That that that that that consciousness that you are. So why would you want to live from that place? Because it is freedom, like if we take a a very honest look at our lives, the most the suffering that we're experiencing is coming from inside of us, like someone right now could be sitting here listening to this podcast with a whole bunch of problems in their life, like relationship, finances, all sorts of things, but in this present moment, the problem don't exist in the way that the mind is threatened by all of these things that are going on. These are real issues. The these are real they're not. It's not saying that those are real issues, but suffering them is what happens with the mind. And so if you want, if anyone wants to free themselves from the inside, they have to understand what's happening inside themselves in order to do that, yeah, and so that that's, that's literally what self intelligence is. And there's many forms of this on the planet, in different variations with different names. This is just one term to describe that, that pathway, yeah, well,
 
</strong>Michael Hingson ** 38:39
you know, it's it's interesting. Again, we worry about so many things. We're afraid of so many things, or we fear so many things, and well over 90% of them will never happen. And they're also things over which we really don't have any control, but, but we worry about them because rather than paying attention to the things over which we really do have some influence and control, we worry about everything else. It's so much easier to do, at least we think it is. But in reality, I think that focusing on the things that we really can have an effect on, I think is extremely important to do. I remember when I was running from tower two in the World Trade Center at one point, I thought, God, I can't believe that you got us out of a building just to have it fall on us. And then immediately I heard, as clearly as you hear me now, a voice that said, don't worry about what you can't control. Focus on running, in this case, with my guide dog, Roselle, and the rest will take care of itself. And I've had that as kind of a mantra ever since that day. Don't worry about the things that you can't control. Focus on the things that you can, because the rest of it isn't going to really be anything that you have any control over. Anyway, it was so easy, and I know people who did, who were just afraid. As we went down the stairs in the World Trade Center, the building was going to collapse. It's going to fall off. We're going to die. And in fact, some people said that. From my perspective, I will tell you that I was listening for any creaking groan in the building in case something happened. But I didn't let that worry me, because I knew that what I needed to do was to keep myself and my guide dog focused, especially keeping my guide dog focused, because Roselle would have and dogs do tend to have higher senses on a lot of levels than we do, and so if suddenly Roselle started to behave in a way that I didn't expect, then I could look at that and deal with it and figure out what was happening, which was my job, but if I worried about everything else, I couldn't focus on her and tell her she's doing a good job. Keep going. What a good dog and all that. And that's what I needed to do, and that's what I learned to do. Because what I did was to learn all I could about the World Trade Center, which created a mindset. And I didn't even realize it, but it created a mindset that said, if there's an emergency in the World Trade Center, you know what to do to deal with it. And that's exactly what happened to me. And so I was able to to deal with it and not worry about all the stuff that I had no control over, and I'll tell you, I have a very vivid imagination. I'm a science fiction lover. I've read lots of horror books and all that. So I imagine things that were probably a whole lot worse even than happened. But by the same token, I didn't let that overwhelm me, because I had something more important to do, and that is to keep me and a puppy dog focused.
 
<strong>Chris Knight ** 41:46
Yeah, that's you know, that I often find that disasters bring out the best in a lot of people, not everyone, but I do tend to find that all of a sudden there's this ability to prioritize things and really be the kind of people that we want to be in with each other. And like I said, That's not all the time, but there is a pattern in humanity that when we're in crisis, all of a sudden this this part of us comes out that seems to be like what we'd love to see in each other's lives all the time. What I tend to find is the discernment of what we're in control of and what we're not in control of is less there when we're not in crisis, when we're in an ordinary life, and when we're getting irritations by, you know, the people that we're working with or our partners, and the expectations that we hold for them, and the judgments that we have about them and ourselves, and our fears about what other people think, and all of that kind of thing is, is just the discernments not there. And so what happens is the reaction patterns that come from that start to play out, and then you get a certain, a certain kind of low level to high level anxiety depression, which is really just experiences a certain kind of I'm not feeling right in myself, like I don't feel comfortable in my own skin somehow, like something doesn't ever feel like I feel content. There's just this slight irritation in the system kind of going on.
 
</strong>Michael Hingson ** 43:31
Survival Mode kicks in, and it creates this whole negative environment where I've got to just do what I'm used to doing to survive, and we don't allow ourselves to stretch and grow,
 
<strong>Chris Knight ** 43:45
yeah, yeah, yeah. Because everybody has a calling inside of them, I feel that everybody has this knowing that they're here to learn and grow and to express a part of themselves that's very unique, but there's a fear that it won't be acceptable, it won't be received, it will be rejected, and maybe it has been in the past, by parents, by siblings, by, you know, people in the schoolyard, whatever the case. And it's a real shame, because that light inside of us becomes dim through through conditioning and through accepting that, and through the survival mode that you're talking about. And the work that I'm offering is for those people who know that that's there inside of them and want to know how to get out of their own way so that can come through, so that their their natural gifts and talents, their capacity to love, their capacity for connection, as you've been saying. Saying can actually be experienced in this life, right? Because there's a feeling like my my experience is so limited by this person inside of me who is controlling everything or needs control in the way that you're talking about, and I'm in my own way. And how do I get out of it? How do I get out of my own way? To have these experiences, to have this growth, right to to take this absolutely miracle of experience, like the scientists that they just cannot believe, like for someone to be bought, for you to be born is an absolute miracle. The odds of you being born, the way that it happens through billions of sperm, and you know, this whole process that takes place with with birth is like you're you're an absolute miracle, right? And we all know this intuitively, and there's a lot of shame in the system when we don't feel like we're giving this life our fullest because we're in our own way. You know, there's, there's a lot of shame that builds up with that. And yeah, and I feel like I'm I felt that way myself, that I'm speaking to my my lower self. That's I, that's what I experienced, was that, and fortunately, I was guided towards the ways in which to unlock that inner potential. Yeah. And
 
</strong>Michael Hingson ** 46:33
your chronic pain went away along the way.
 
<strong>Chris Knight ** 46:35
Yeah, yeah. It went away very quickly. Actually, it was one of the things that really shifted very fast, I just lowered back pain. Yeah, that was one of the, one of the many things that came into alignment amongst many other things, yeah.
 
</strong>Michael Hingson ** 46:54
So in a sense, you were, you were, if you will, causing your own pain. Oh, absolutely,
 
<strong>Chris Knight ** 46:59
yeah, absolutely, yeah. Because sometimes it's not like that. Sometimes it's a, it's an ergonomic thing. It's a, you know, it's an injury kind of thing, like this and that that is the case. It's not always like psychosomatic, if you want to call it, that body mind. But this was because of the chronic nature of it. I tell people, when it comes to this work, you're looking for patterns. You're looking for things that keep showing up and they're not shifting, they're not healing. So what that's saying is, there's something that's not been addressed inside that has to be looked at, you know, and so that that's I've worked with a lot of people with weight issues. I over overweight, and they're doing all the right things, they're eating the right food, they're exercising, and they're like, the weights not shifting. It's like, look, there's something else going on internally that that says that due to your perceptions, your beliefs, your experiences, that you have to continue to protect yourself in a certain way that's holding that weight. And until you address that, your weight is going to be very hard to shift. Yeah, yeah, yeah. Well,
 
</strong>Michael Hingson ** 48:03
I know I used to be a lot more overweight than I am now, and I made the conscious decision to deal with it. And one of the things that I did was changed eating habits a little bit, but yeah, mostly it was again, a mindset, and since I began losing weight, I have lost about 85 pounds in the last five years. And so I'm very happy with that, and I'm not going to let it come back. And that's the way it ought to be. But, but I also know that it was a lot of me connecting with myself and recognizing that I had to make some changes, both in mindset and in food, but yes, also Yeah, but especially in mindset,
 
<strong>Chris Knight ** 48:56
yeah, yeah. I I felt the same way, like all the therapies that were trying to support my symptoms started to become way more effective when I was dealing with my internal so they all have their place. Everything has its place. Diet has its place. Therapies have their place. Drugs have their place. Everything has its place. It's up to us to understand how to discern when and where and how much of those things are necessary in our lives. You know? Yeah, yeah, absolutely, that's the thing. And that decide I use this word discernment quite a bit, because discernment is the is the major aspect of self intelligence that as society and as human beings, that I feel as though we require development of. You know, we know this with children like they children have an adult in their life, because the adult can discern what's dangerous, what's not dangerous. The adult can discern if there's a boogie man under the bed or not. You know, where a child's mind will go off into all sorts of. Places, you know, and the adult can kind of ground them back to something that's safe and understandable. But we have to be that adult to ourselves. We have to be that adult to our own inner child so that we can discern what's happening, and the child inside, it does what the child does when it feels uncomfortable and so on. It just goes to the parent to get some kind of whatever it is, to get the boob, to get the dummy, to get the comfort, the relief of some kind they're not responsible for what's happening it's the adult who's responsible. And many people are living their lives internally as a child and the feeling completely overwhelmed by life, because the child like mind is not supposed to be taking on those kinds of responsibilities, and yet it's trying to, and it's suffering, and in order to cope with the overwhelm, it will employ things like distractions, addictions, to to to basically deal with the the uncomfortable sensation of that overwhelming stress and the amount of man, the amount of distractions that we can employ these days, and it will be experienced as procrastination, you know, it'll be experienced as perfectionism. It'll be experienced as sabotaging behaviors. It'll be experienced as energetically prostituting ourselves in situations that don't necessarily serve us. It shows up in all these different facets, and what that's saying is that that discernment and that that that adults like quality hasn't been yet developed to the point where you can trust yourself, and it's still then looking outside for the answers, where the the answers inside. And this is, this is a major shift. I feel it's taking place on the planet right now, because the more that technology develops as well. Our discernment is more and more necessary. What can we trust? What can't we trust? What information can we rely on or not? Becomes harder and harder as technology increases, so discernment is even more and more important. And I found it interesting that as artificial intelligence birth itself, so did self intelligence in like unison with that, which is actually a really beautiful compliment when they come together in the right way. But without that, they it could be, you know, it's likely to be another kind of tool that weaponizes against itself. So what
 
</strong>Michael Hingson ** 52:38
kind of practices can we employ to learn to live better through our higher selves?
 
<strong>Chris Knight ** 52:45
There are three primary practices that I'm most interested in that I feel get the best results, and I see get the best results, and they're tried and tested to get the best results in this particular area that we're speaking to. The first is self inquiry. And self inquiry is the is the questioning which it's an awareness practice. I just want to repeat that it's not a mental practice. It's it's a line of questioning that allows you to become aware of the unconscious programming and belief systems and traumas and wounding that are driving your actions and behavior and choices, that are creating your reality. So this, this is extremely important to become aware of those things and not to assume that you're aware of them. If you're seeing symptoms in your life, like I had to come to terms with this myself, right? Because everyone thinks they know themselves. Everyone believes they know themselves. I know who I am, right? Everyone has this strong conviction. I know who I am. It takes life to cause a fair bit of pain to go you know what? Maybe I don't know myself as well as I thought I did, right? And maybe there's some room for growth, and maybe there's some room to learn some things about myself. So you have to have that degree of attitude, which unfortunately, usually takes people a lot of pain, even like a dark night, to even get to that point. But that's the first step. Is to have a very clear, simple line of inquiry to illuminate that stuff, and to also have the line of inquiry, which is all in the one package of self inquiry to dis identify with limiting beliefs and negative emotional states that aren't serving you, right? So that's the first step. So self inquiry does that. The second step is to be in the vibration of your higher self on a daily basis. No different to exercising on a daily basis or other habits that serve there are many habits brushing your teeth on a daily basis, whatever it is to actually just be in the full experience of your. Higher Self, which is a guided meditation kind of process, and to do that daily. And what that does is that creates the space internally to be able to see those thoughts. Because if you don't have that space, you just are the thoughts. There's no there's no distinction there. And if the viewers listening to this tried meditation didn't work for me, that type of thing. Do not think about it like strict versions of meditation that that that was like I was trying to stop my mind, or this type of thing. It's not like that. I call these self recognition practices. So this the second step is self recognition. Recognize, recognize that you are the witnessing consciousness of everything that includes everything externally and everything internally. And just sit with that, sit with that recognition. And what happens is your vibration goes up naturally. You start to feel calm, peace, joy, creative, all of these natural things, inspired, enthusiastic. There's all this natural energy there, and you don't do and you're not making it up. You're not creating it. You're not trying to will yourself into those states. It's just what happens when you do this. So that's the second step. The third step I call self regulation, which is the physical body's way of coming out of the survival mode. So I teach that through body tremor, through body release and through breath work. So when the nervous system is kicked off, this could be anything. It could be like some stressful thing at work, or some jealousy issue in your relationship, or some because it's bring up some trauma. It's like, look, I'm going to take a few moments. I'm going to get myself regulated before I have a conversation, for example, or before I go on with this task, or whatever I'm going to do. It could be that I'm procrastinating. Procrastination is a survival mechanism. So it's like, I can do some breath work, and then all of a sudden I'm freed up. It's like, all of a sudden I'm good to go like that procrastination, that barrier, That invisible barrier of taking action, is no longer there anymore, and so it's another it's the physical version of coming out of that lower state of the lower self. And that's it. Those three practices are plenty enough to implement. Now the second practice, self recognition, that's a daily practice, self inquiry, often is something people use when they get triggered by things you know, like something happens, someone says something, a situation occurs, and you're not accepting reality. You're you're you're not okay with what's happening, and therefore certain perceptions, beliefs and thoughts have triggered off there to inquire, to come out of that state, because at the end of the day, it's a fear based vibration that you're in, and nothing you do in the fear vibration is going to serve anything per like useful so similar to if you were going into a rip in the ocean, panicking is never going to be the best thing to do. So it's just recognizing that nothing I do on the from the state of fear and judgment and ego based needs are going to like create as a result that I actually want, but we think that it will right? So we react to things all the time, we project things all the time, and think it's going to get us what we want, and it doesn't do that. It gets us actually the opposite of what we want. And so that's something we have to come to terms with. So that happens a lot of the time. Yeah, when we get triggered, if you're feeling really insecure about something, if you're noticing certain negative judgments, there's, there's all the different triggers for self inquiry. But it's more on a case by case basis that that's happening, and that could be like a 10 minute process, 510 minute process. And same with the that's the same with the self regulation, that that's also a five to 10 minute process to come out of that state. And it's it, what? What is it all saying? It's saying I'm prepared to look after my vibration. I know that in a higher vibration, things work out. Things go into flow, things seem to synchronize. Things seem to look after me in a way that's more serving and natural when I'm in the lower state. It's like the world's against me. It's like everything's like pushing shit uphill. It's just difficult, it's hard work. It's like the world's against me somehow. And it's like, I don't want to live from that state. I don't want to be make. Decisions from that state. I don't want to be relating in my relationships and my kids and everything else from that state, because it just creates more and more problems. So yeah, those are the those are the three processes, self recognition, self inquiry and self regulation. Yeah. So
 
</strong>Michael Hingson ** 1:00:17
basically, are you a life coach? Yeah?
 
<strong>Chris Knight ** 1:00:21
Yeah, yeah, exactly. I'd be sort of known as a spiritual life coach, because, only because I deal at the level of identity, which is where people usually use the word spiritual. I don't use the word spiritual because it has too many it's too much of a loaded word,
 
</strong>Michael Hingson ** 1:00:38
even though that's what it is, yeah,
 
<strong>Chris Knight ** 1:00:39
that is what it is, because we're just dealing with disidentification semantics, yeah, yeah, exactly. So, yeah, there's no limit to the kind of issues that I work with in people's lives. I tend to find that I work with certain themes more than others, like the people in my community at the moment, and the clients that I have is very it's a very diverse thing, like it could be jealousy and relationship for one person, another person's coming out overcoming an eating disorder or body dysmorphia. Someone else is dealing with a sexual abuse trauma. Someone else has got dad wounds from childhood that have caused them to be narcissist in their work life, and it's causing them all sorts of problems. So they're dealing with narcissistic issues. So it's so to the core of what's going on for us that it's very holistic in that way.
 
</strong>Michael Hingson ** 1:01:37
Yeah. So what is your business called?
 
<strong>Chris Knight ** 1:01:41
My name, it's, it's self intelligence is the method, is the the teaching. And my name is Chris Knight, and I'm the founder of that. So that's, that's essentially what that is. So people say, go see Chris if they recognize a certain problem. And he's like, I think he'll be able to help you out with that particular thing. There
 
</strong>Michael Hingson ** 1:02:01
you go. Have you written any books yet?
 
<strong>Chris Knight ** 1:02:05
I've, I haven't published a book. I've written a textbook in emotional anatomy, and I've got a podcast, a self intelligence podcast, where I do live sessions with people, which is pretty amazing for people to do that, to do live sessions, and I definitely intend to write various books, but yeah, at the moment, I'm just continuing to refine the self intelligence program. The it has gone through many updates to keep it as simple and as user friendly to people as possible, given that it's a lifestyle approach. And yeah, that's that's where it's at at the moment. So
 
</strong>Michael Hingson ** 1:02:54
if people want to reach out to you, how do they do that? Yeah,
 
<strong>Chris Knight ** 1:02:58
so they look up Chris <a href="http://knight.com.au" rel="nofollow">knight.com.au</a>, and you'll find everything there. The two offerings I have is one, I do one on one coaching with people on everything that we just spoke about today, and I often have a discovery call with people, just to make sure that they feel like I'm the right fit for them, for what they're dealing with. And two, I have a community, because everything that I'm doing is lifestyle based. So the meditation, the self inquiry and the self regulation, these are intended to become habits in our life, like exercise and other things. So it's like going to the gym. Actually, you can go to the gym and get an instructor, right? That's like the one on one coach. You can get an instructor and they support you through it. Or you can just be a member at the gym and then go whenever you like. Yeah, so we just come off the back of a 30 day self inquiry commitment, which involved four different practices, like four different inquiry processes, and we do challenges like that all throughout the year. We meet on a weekly basis to do integration, because integration is often what's lacking for a lot of people in the self development space, where they have a big explosive like heart opening experience for, you know, in a conference or a workshop or something like that. But then they go back to their old habits when they get back into their daily life, and it's like, how do you integrate that vibration that I know, I now know, is possible in my daily life? That's what integration these integration sessions are for, and they're weekly. So that's what that that community is all about. So, yeah.
 
</strong>Michael Hingson ** 1:04:42
So again, it's Chris Knight, C, H, R, I S, K, N, I, G, H, <a href="http://t.com/a" rel="nofollow">t.com/a</a>, <a href="http://u.com.com" rel="nofollow">u.com.com</a>, dot A, U, sorry, yeah,
 
<strong>Chris Knight ** 1:04:51
yeah. I think if you just, if, I think if you just Google Chris Knight on its own, I think I'm the top are you on LinkedIn as well? Well, ah, no, no, no, no, I'm not okay, no, no, but I think on top of the search, but it might depend on where you're at in the world.
 
</strong>Michael Hingson ** 1:05:10
Now I know how to find you. Chris, Chris Knight, now that's that's no problem,
 
<strong>Chris Knight ** 1:05:14
or search, or search, self <a href="http://intelligence.com" rel="nofollow">intelligence.com</a>, self
 
</strong>Michael Hingson ** 1:05:18
<a href="http://intelligence.com" rel="nofollow">intelligence.com</a>, which makes sense as well. Yeah, so
 
<strong>Chris Knight ** 1:05:21
you'll get there. You'll get there to me as well. And you know this is for people who want, who know in their hearts, they know that looking after your internal world is important, as to looking after your body in and to just have a small amount of time per day to do that as a lifestyle, but also when you feel like you're in the trenches, or you feel like you really require someone to hold your hand, in a sense, to get through some stuff, that's where the one on one sessions are there. And I work with people in America. I work with people all over the world, because we can do this right? And this is fortunately for what I offer. This works perfectly. It is not a barrier or an issue at all. In person is not necessary. It works great. So,
 
</strong>Michael Hingson ** 1:06:12
yeah, well, I want to thank you for taking the time to be here and talk about all this. It has been fun. And every time i i hear the kinds of things that you're talking about, that also tend to validate a lot of my thoughts. I like that as well, but I learn a lot, and as I as I love to tell people, if I'm not learning at least as much as anybody else on this podcast, I'm not doing my job very well. So I really appreciate you being here, and I have learned a lot today. So I want to thank you for that, and I want to thank you all for listening. So wherever you're listening, please, we'd love to hear from you. You can reach me at Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael Hinkson is m, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, we'd love to hear from you, and please, wherever you're listening, give us a five star review. We value your reviews. We value your thoughts, and we especially do love those, those great reviews, so please keep them coming. We are very joyous to get those and we feel very blessed. If you know anyone who you think ought to be a guest on our podcast, Chris, that includes you. If you know anyone you think we ought to be chatting with, please let us know we're always looking to meet new people and make new friends. And as I've told Chris and I tell everyone who comes on the podcast, the only rule about being on the podcast is you gotta have fun. Otherwise, where is this engine doing it right? Exactly, exactly. So once, once more, I want to thank you, Chris for being here. This has been absolutely fun. So thank you very much. Thank
 
<strong>Chris Knight ** 1:07:50
you so much as well. I appreciate all your your effort and just your life story and the fact that you were just a living inspiration to anyone who feels that they have victimized by life, you have shown that you can thrive in this world beyond that whole narrative, and that's what this is all about.
 
</strong>Michael Hingson ** 1:08:14
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Life Transformationalist and Founder of Self Intelligence with Chris Knight</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d31c14b4-05ae-473e-b52f-707b0f06dbda.mp3?source=rss&amp;ext=asset.mp3" length="101231448" type="audio/mpeg" />
<itunes:episode>322</itunes:episode>
</item>
<item><title>Episode 321 – Unstoppable leader, CEO and Company Founder with Paul Hylenski</title>
<guid isPermaLink="false">https://pinecast.com/guid/96584fc6-8615-40bc-a5b2-a129358c8a6c</guid>
<pubDate>Tue, 25 Mar 2025 10:00:05 -0000</pubDate>

<itunes:duration>01:04:05</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/28531886-9288-49f5-a76f-9fef75aa6e95/UM321-Paul_Hylenski-Coverart.jpeg.jpg" />
<description><![CDATA[<p>And as if the above title weren’t enough, Paul Hylenski is also a 5-time successful author, a pilot and a public speaker. Paul grew up in Delaware. He joined the Marines in 1999 and stayed with the Corps until 2007. He then left to join a large company and, as he put it, got the opportunity to observe both good and bad leaders. He and I talk quite a bit about leaders and leadership. I asked him if he observed bad leadership in the Marines. He said that people being human do find themselves not leading properly in and out of the marines. His insights about this are best left for him to tell.
 
Along the way Paul formed his company, Quantum Leap Academy. His company was formed to provide comprehensive training in AI technologies. He also formed <a href="http://VetMentor.ai" rel="nofollow">VetMentor.ai</a>, a service designed to assist military members in navigating the complexities of disability claims and career transitions with the aid of AI.
 
As you may be able to gather, AI is a subject Paul has learned a great deal about. He discusses how we all can use it much more than we do in ways that can and will benefit us along our life journeys.
 
Time passed for me quickly talking with Paul. He would love to hear from you, veteran or not. He has much to offer as you will see.
 
 
 
<strong>About the Guest:</strong>
 
Paul Hylenski is a dynamic business leader, software programmer, and motivational speaker with a deep passion for leveraging technology to enhance community and personal growth. After serving in the Marine Corps, Paul founded Quantum Leap Academy, a platform dedicated to providing comprehensive training in AI technologies. His vision extends into healthcare, where he has launched BioMarker Detect, an early cancer detection company. Paul’s entrepreneurial spirit is complemented by his authorship, notably of his book 'Error-Proofing Humans,' which explores the intersection of human error and technological solutions.
Paul's commitment to veteran affairs is evident through <a href="http://VetMentor.AI" rel="nofollow">VetMentor.AI</a>, a service designed to assist military members in navigating the complexities of disability claims and career transitions with the aid of AI. His efforts to democratize technology education are also showcased in his development of courses like 'Introduction to AI for Teens' and specialized training for veterans.
Outside of his professional endeavors, Paul enjoys piloting aircraft and spending quality time with his family. His forward-thinking approach and dedication to service have made significant impacts across multiple sectors, particularly in AI education and veteran support.
 
<strong>Ways to connect with Paul:</strong>
 
LinkedIn : <a href="https://www.linkedin.com/in/paul-hylenski/" rel="nofollow">(1) Paul Hylenski | LinkedIn</a>
Website : <a href="http://www.quantumleapacademy.org" rel="nofollow">www.quantumleapacademy.org</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello everyone, and pleasant greetings to you wherever you happen to be today. I am Michael Hingson, the host of unstoppable mindset where inclusion, diversity and the unexpected meet. It's a lot of fun to be here. I really appreciate you joining us today. Hope that you have as much fun listening as I and our guest have in bringing this to you, I tell everyone who's going to come on the podcast that there is only one rule that everyone has to follow on the podcast or we won't do it, and that is, you have to have fun. And Paul Hylenski is definitely a person who said he would him force himself to do that. So Paul, welcome to unstoppable mindset. We're really glad you're here
 
<strong>Paul Hylenski ** 02:02
today. Thank you so much. Michael, appreciate it. Thank you for having me on Well, Paul is a
 
</strong>Michael Hingson ** 02:08
former Marine. He is the founder and CEO of something called Quantum Leap. He does various things with AI and technology. He is a leader by any standard. He's authored, if I recall write five books anymore, any more coming up in the queue, we'll have to learn about that. But definitely not a person who is idle, a man of action in a lot of different ways. And we're really glad that you're here with us. So why don't we start if you would, why don't you tell me a little bit about you as kind of the early Paul growing up and all that kind of life and all that and how you got started.
 
<strong>Paul Hylenski ** 02:45
So, you know, I grew up in actual Newark, Delaware, so funny, there had a great childhood. Decided when I was in high school that I was going to enlist in the Marine Corps, so I wanted to be one of the few and the proud, and so I joined the Marine Corps, served in the Marine Corps, that was one of the best experiences of my life. Then after the Marine Corps, I actually got connected with a company with that was an aerospace company, and started working there as a frontline leader, and then from there, I saw a lot of bad leaders, and I saw some great leaders. And so I was able to, actually, as I kept going through the ranks, tailor my leadership towards how I wanted to be. And it was different. It was using science, psychology and leadership. And then as the AI revolution started happening, I started actually putting AI into business, and I wrote a book about AI in business, and then I thought to myself, well, now maybe I can impact the world in a bigger way. And that was what kind of drove me to start Quantum Leap Academy. And Quantum Leap Academy focuses on teaching professionals AI that's practical and and then that's really been my passion and mission is impacting the world with actually teaching how to automate and really make your life easier using AI
 
</strong>Michael Hingson ** 04:23
Cool. Well, you've been been doing a lot of stuff. How did you come up with the name quantum leap?
 
<strong>Paul Hylenski ** 04:29
A great story, but back in the 80s, there used to be an amazing TV
 
</strong>Michael Hingson ** 04:33
show, yes. So
 
<strong>Paul Hylenski ** 04:35
I thought, what better? You know, I was looking for a name that showed like, look, we're gonna go from where we're at now, and we're going to take this huge leap, and it's almost a leap of faith, you know, that we can use this new technology in in the forces of good. And so, you know, broke it out from my childhood. But, you know, kind of took the quantum leap. And then, you know, the academy. So, and
 
</strong>Michael Hingson ** 05:02
it kind of went from there, yeah, well, so you said that you left the Marines. Well, when you left the Marines, and you went then to a major company, and you started out in kind of initial leadership and so on, how did being a Marine help you in terms of dealing with an understanding leadership, much less what made a good leader and what made a leader, not necessarily a good leader.
 
<strong>Paul Hylenski ** 05:31
You know, for me, and I've done, I've done a few talks, and I've done a couple TED talks, actually, on this. And for me, the military is is is a great example of what they what I like to call the total leadership. So in business, normally what we do is we only worry about the people when we need them, or while they're at work or while they're accomplishing a mission. But in the military, we have to worry about the total person, because even the person's home life, or maybe things they have going on outside of the mission impact their ability to carry out the mission. And, you know, I've said a couple things you know about just both the military rewards people. So in the military, you get medals, and, you know, you get medals and awards for sacrificing yourself for the good of your people. But in business, a lot of times you get, you know, raises and promotions for sacrificing everyone around you for the good of yourself. And I think that's a flawed dynamic that I really got to see in action in the military, and I brought that into the civilian business life, do you
 
</strong>Michael Hingson ** 06:45
and looking back on it, if you will, and you talked about you saw leaders who were good leaders and not so good leaders in the corporate world. And I don't want to pick on the military, but did you see the same sort of thing at all in the military, or do they really weed out people who don't tend to to do very well in the leadership role? That's
 
<strong>Paul Hylenski ** 07:07
actually a myth. So most people think that there's only great leaders in the military.
 
</strong>Michael Hingson ** 07:15
You did find some that weren't necessarily so, okay,
 
<strong>Paul Hylenski ** 07:18
yes, yeah. And you know, like bad leaders tend to shape us in different ways, and sometimes better than the better leaders. You know, because you learn more from watching people who might be doing it wrong. But you know, it is great learning experience. I learned some things to do, and then I learned some things that did work, but yeah, absolutely, there are bad leaders everywhere. So
 
</strong>Michael Hingson ** 07:43
what would you define as as a bad leader? What are some things that you experienced or you've seen that made people not necessarily such great leaders?
 
<strong>Paul Hylenski ** 07:52
So for me, it's, you know, leading through intimidation and fear that was a practice that was made pretty common all throughout, you know, 1970s 1980s and the myth there was that people stayed because they were okay with the treatment. Well, in reality, the reason why they stayed to endure that horrible kind of leadership was because they had pensions. Well, the world now doesn't have pensions for most part. So people stay because they like the place or they like the culture. You know, another defining factor for me for leadership is, do I feel psychologically safe with that person? Yeah. And, you know, psychological safety and the ability to make state mistakes and the ability to make failures and view them as growth really defines a leader that's focused on the future and not just on the present or the past.
 
</strong>Michael Hingson ** 08:48
In the military, did people have much opportunity when they encountered somebody who wasn't necessarily a good leader to move elsewhere? I would think that that was probably more challenging to do than when you're working for a company, especially a large company, where you could transfer probably easier, is that true?
 
<strong>Paul Hylenski ** 09:08
Yeah, that that is true. So sometimes you had to endure it and and then you make the best out of a situation. And, you know, like I was saying earlier, sometimes that's where I learned, you know, as I was going through things that just didn't work, you know, and the way you talk to people and treat people, and just even the overall demeanor that you have as a leader, you know, matters. And everything you say is a communication, but everything you do is a communication as well. And a lot of leaders don't remember that, or they don't, you know, they don't visualize that I
 
</strong>Michael Hingson ** 09:45
know, for me personally, and you mentioned the whole concept of fear and intimidation, and I've experienced it from time to time for a variety of reasons, being blind and interacting with. People, I faced challenges because people tended to not necessarily view blindness as as they should. And so oftentimes I would have people say to me, Well, you got to work harder and different than everyone else, because you're blind and people aren't going to perceive you as being competent. Well, there's truth to that to a degree, but there are ways to approach that as a leader. And I would think that when you're telling someone all the time, you gotta be better, you gotta be smarter, and so on, as opposed to saying, how do we make sure that you shine as best as you possibly can? And I don't know when I adopted this method of operation, but one of the things that I discovered fairly early on was that as I was managing people, and when I started really hiring people and opening offices for companies, one of the things that I said to people was, look, I'm hiring you because you've demonstrated to me, or you've convinced me that you can do the job. So my job isn't to boss you around. My job is to work with you specifically to see how I can add value to what you're doing to make you the best performer that you can be. And what I discovered is that the people who really got that and understood it and chose to find ways that I could work with them and use the skills that I have, and oftentimes they took the lead in discovering what they thought that I could help with but we worked together, and when they got that concept, they really did perform a whole lot better than those who didn't get it.
 
<strong>Paul Hylenski ** 11:53
That's a great strategy.
 
</strong>Michael Hingson ** 11:55
Well, I think it's and it's important, because I think that fear and intimidation doesn't help anyone, and it doesn't help you or anyone to develop a real trust if you're just dealing with someone out of fear, as opposed to dealing with someone through trust and teamwork, it's a it can be a challenge. Yeah, I
 
<strong>Paul Hylenski ** 12:18
think you know, one of the things that we're finding out more and more and companies are finding out is they never really made significant headway to fix issues or to get real growth because of that fear and intimidation. And I mean, just take, just take mistakes. Right? If I'm afraid to make a mistake, I'm going to lie, cheat and steal my way out of that mistake. I'm gonna blame it on everyone else, but if I'm not afraid to make the mistake, then I'll tell you, as my leader, exactly what happened, and then as the leader, if you know exactly what happened, you can work corrective action and fix it and make the environment better. And that's where the beauty and the secret behind that is
 
</strong>Michael Hingson ** 13:01
well, or the other part of it is because you acknowledge the mistake and so on, the leader will let you do the corrective acting and take the corrective steps that need to be done, because especially that will be a good learning experience for you, but they're there to support you, which is really the issue.
 
<strong>Paul Hylenski ** 13:21
And I think when leaders change their mindset from failure being this negative connotation, and, you know, failure being this bad thing, to, hey, that's just another step towards our growth, you know. But what did you learn from it? Or what are you going to do different, right? All those things, then all of a sudden, people start to realize they're in a growth mindset. They can fail, they can learn, they can proceed, and then they end up growing. Yeah, and
 
</strong>Michael Hingson ** 13:49
I think overall, people really do want to grow. They want to evolve, but the leader is, or ought to be, the person to help really create that environment for people.
 
<strong>Paul Hylenski ** 14:04
Yep, and spot on. I mean, who wakes up in the morning and says, Hey, I'm going to be a loser today. I'm going to be a failure today, right? Nobody, so. But people fail, and people might not get something, they might not understand something, and you're spot on. The leader has to be the one that's their cheerleader or their coach or their mentor or giving them direction on Hey, you didn't really do well on this, but this is what you need to do next time. Similarly, a different way, or
 
</strong>Michael Hingson ** 14:34
you didn't do well. Do you have any idea of why? Because it's always great if you can figure it out. You know, I have worked with guide dogs since 1964 and it took a couple of dogs for me to develop and begin to articulate this. But what I learned is that every time I got a new guide dog, and we would spend time at the school or whatever, what I. Really doing there is beginning the process of creating a bond with a new teammate. And no mistake, dogs are as much a part of a team as anyone else. If you allow that to happen, most people really look down on on dogs, but the reality is that they have a lot of senses, and they have a lot to contribute. And the thing is, if you believe people like Cesar Milano and so on, the thing is, dogs really want to be a part, and they really want you to tell them what you expect from them. And in that sense, it's really cool. They don't have hidden agendas like people often do. And so the difficulty with people with hidden agendas is it makes it more difficult to trust them, and sometimes you can break through that. And the hidden agenda isn't such a hidden agenda that isn't necessarily a negative agenda at all, but we tend to be very closed in terms of trusting others, because we're always concerned about what hidden agendas they have. Dogs, I believe, do love unconditionally, but I don't think that they trust unconditionally. But the difference between a dog and a person is that a dog is generally more open to trust, unless something just really hurt them, which is something typically that it would be a person who did that. But dogs are open to trust. And if you create that trusting relationship, it is second to none.
 
<strong>Paul Hylenski ** 16:34
That's that's interesting. Know that?
 
</strong>Michael Hingson ** 16:38
Yeah, they The reality is that they want to please. They want to do a good job. So I've learned over the years working with guide dogs, it is an extremely stressful job for them, because they want to please. They want to make it work. And they're being tested whenever, for example, the harness is on, even when it's off a lot. But when the harness is on, they watch, and have to watch a lot what's coming up at the street corner, the curb is coming up. I got to stop at the curb and make sure that my person stops at the curb. I tell the dog to go forward, and the dog sees there's a hybrid car coming, and I don't know it, because it's in battery mode and so I don't hear it, but the dog, if I create a good, teaming relationship with that dog, the dog knows that it has the authority to not budge to make sure that we don't get smushed by the car. Likewise, if everything is fine, then the dog will go. But the dog has a lot of decisions to make in the in the guiding process. They don't lead, they guide. It's my job to know where to go and how to get there, and I need to learn that as I travel and make that happen. And the neat thing about it is that when the dog understands I'm doing my job, it feels a lot better about doing its job, and it knows what its job is. And in reality, what that ultimately means is that we form a good team, supportive relationship. And I think that is something that because just as relevant in person to person, leadership and teamwork as it is in person to dog relationships, oh sure,
 
<strong>Paul Hylenski ** 18:27
the ability to trust each other and feel safe with each other, absolutely. Yeah. So,
 
</strong>Michael Hingson ** 18:33
so you've done a lot. What got you started in dealing with AI? What? What attracted you to that? Yeah,
 
<strong>Paul Hylenski ** 18:40
yeah. My fourth book was actually titled The evolution of leadership. So aI had just kind of started coming online. I started researching AI, and then I thought to myself, Okay, well, now that I've researched it, I'm going to start actually using it. And then I went to actually input it into a few businesses, and once I realized, like, wow, like, I could automate 50 to 60% of the business with AI. And I started noticing, like we had time to be proactive, not reactive. Then, then I realized, okay, I'm we're on to something most anybody. If you ask them about AI, they're just going to say, chat, GPT. But there's, you know, 1000 different platforms. There's AI automations. So I thought, Okay, people just don't know. And, you know, the more senior people are, the least, the less that they knew about, you know, AI and chatgpt and everything. So I thought, Okay, well, the, you know, baby boomers and a lot of the you know, millennials, they're running companies right now, or they own companies, but they're the ones that are not able to really use AI or new AI. So you. Know, I've really tried to put a focus on teaching practical AI. So not just the, not just the theory and all the, you know, school type of material, but actually how to utilize AI to benefit you and your business. And that's been, you know, really fantastic since we kicked the academy off, we've gotten formally accredited. So when you take, you know, certifications, one thing that's different is a lot of places you'll take AI certifications, and you just get a little certificate, but no credits, and it's not formally accredited. And that was one thing we put a lot of attention into because as business professionals, the whole point of taking training is to grow in your, you know, career and grow in your job. So, you know, accreditation and credentials matter. But, yeah, that's what got me started, and then now it's become a passion. I, you know, I do free training for veterans. We actually even started a software as a service to help veterans put their disability claims in and streamline that process. So it's been it's been really fantastic. AI has opened up a lot of opportunities. How does AI
 
</strong>Michael Hingson ** 21:18
help in that whole process of doing the claims, applications and so on. What does it say? So it's
 
<strong>Paul Hylenski ** 21:23
absolutely great. So this was our startup company, which was a derivative off of Quantum Leap, and it's called vet mentor AI, so we'll be releasing it towards the end of the year, and we've already used, utilized it on, you know, test veterans, where they've actually allowed us to help them put their applications in. So the problem is that, you know, for first time submittals for veterans, it's a 70% rejection rate rate, so a lot of veterans either don't know what to do, or maybe they're afraid to do it. And then one of the big things is PTSD and anxiety. There's a fair amount of veterans that really have high anxiety, or maybe have issues from their PTSD, where this process is daunting and the fact of going in front of a medical examiner is almost impossible for them. So the way it does it, or what it does is it allows the veteran to basically in plain language, right? What's wrong? So they'll fill out a very simple form. It's something that you know, someone with basic education can fill out, and it's basically a questionnaire. And then we have a proprietary AI software that we actually built that analyzes all that data, and then it's trained on the VA rating manuals. It's trained on the VA forms, the VA website. And so what it does is it actually tailors the person's claim to the VA rating manual. And by wording it like that, it actually allows the veteran to get this comprehensive report, which even asks the person, Hey, did you have this medical documentation? Did you think about filing for this secondary claim and and so then the second part of this is we actually built an AI platform to allow the veteran to do a simulated CNP exam. So what a cmp exam is, it's a medical exam where the veteran has to go in and actually get examinated, and you know, then that that doctor will determine if they, you know, meet the criteria. So what we've done is we've actually utilized AI and allowed them to do their medical examination with an AI. It even has a voice, so that they can talk to it like a person and imagine and this has been wildly successful for our veterans that have high anxiety or PTSD, because they're able to practice their their CNP exam, and you know, it will critique their answers. It will let them know, you know, what, what their rating would be, and all this thing in the background. And it's really amazing, because then when they go in for their real one they've already practiced, and they are less anxious, they're less nervous about it, and they make better decisions. So the one great thing, and I'm so proud of this, because being a veteran, this was something that was really hard for me, was, you know, submitting my disability claims, so the average failure rate is 70% on the first time submission but with vet mentor, all of our veterans, we are currently at an 80% acceptance rate on first time submittals. So we've flipped the strip the script, and you know, instead of a 30% approval rate, we're up to an 80% approval. Boring and
 
</strong>Michael Hingson ** 25:01
it's interesting, because what I'm really hearing is that, to a large degree, the AI system is helping to train, much less helping to create the actual information that has to be submitted. So it's kind of a double pronged approach to solving a problem,
 
<strong>Paul Hylenski ** 25:20
yeah, and it's, it does it. It prompts them for, you know, something simple that I never realized in the beginning of the process was a personal statement. So it helps them to actually generate a personal statement about their illness or injury or disability. And then, even more than that, it prompts you to put it in the proper form. So most veterans don't know, but if you don't upload your personal statement in the 4138 Bravo form, they actually discount it. And there's a lot of veterans that are are submitting just a Word document with a little handwritten thing, but it, you know, the AI, actually, when we started doing this, the AI picked up that, hey, this must be done in this form. And when we were looking at it, we were like, Oh my God. We didn't even know that. So the AI taught us when we were actually making it
 
</strong>Michael Hingson ** 26:13
well. And how long have you been doing this? So
 
<strong>Paul Hylenski ** 26:17
we've been doing this for four months. Little over 20 veterans. So we're in the middle of, we're in the middle of the end stages of, you know, building the rest of the site and the platform. We basically, when we started, we kind of had three or four different types of AI systems talking to each other. So we're actually building and consolidating it just into one that's a nice little format for a user. And the beauty part with with our software is it's a one time lifetime fee, so you pay $50 which covers the cost of the AI software in the background, and you have it for life. So as your your disabilities get worse with age, because we all know they do. You have the software for the rest of your life, and it's for only $50 which is starkly different than the A lot of the companies out there, which you know they're preying on veterans. And what they do is they take 1000s of dollars or percentages off of their disability every single month. So that's one of the things that we wanted to do when I made this company. It wasn't to make money, it was to impact the world. So that's why we keep it just as a lifetime fee, just a $50 one time, and you're done. So the veteran basically just pays for the software is
 
</strong>Michael Hingson ** 27:43
bit mentor, a nonprofit like a 501 c3 company. So no,
 
<strong>Paul Hylenski ** 27:47
we're not right now. We haven't done any of that yet, just because we want to build the platform,
 
</strong>Michael Hingson ** 27:54
it's fair. Um, you've got to start somewhere, needless to say. So
 
<strong>Paul Hylenski ** 27:59
we've helped. We've helped over 20 veterans so far. So that was the big thing, was we get we got veterans in the beginning that we're like, Okay, well, let's try it out. And then, you know, we've done a couple pitches. We've, you know, been getting investments in, in the platform and everything. And the intention is, you know, I want to roll this out nationwide to help veterans. There's a little over a million pending disability claims right now, and if you just go off of the you know, the standard statistics, 70% of them will get rejected. Yeah, and that is a horrible thing for a veteran who maybe is having trouble at work, or maybe their disability is impacting their ability to get promoted and and to have to go through that after they've honorably served the country. You know that I'm trying to fix that?
 
</strong>Michael Hingson ** 28:53
Do you see expanding this and also working with people who aren't veterans by any chance?
 
<strong>Paul Hylenski ** 29:01
So we haven't thought of that. But that is a great idea. I was actually so we, we're in the VA Pathfinder system, because my intention in the beginning was actually to partner with the VA, because imagine a VSO, or, you know, one of the members from VA who are helping the veterans have this tool to help them. You know, I think that would change the game too
 
</strong>Michael Hingson ** 29:26
well. I'm thinking, for example, there are a lot of people with disabilities who have to navigate and interact with their state rehabilitation systems and so many other things that might very well benefit from what you're doing and also who will learn a lot, and that will help them with their confidence as well, which is kind of what prompted my my question, and my thought about it like
 
<strong>Paul Hylenski ** 29:50
we haven't yet, but you got my mind thinking now, and you know what happens when that,
 
</strong>Michael Hingson ** 29:54
there you go, yeah, well, that's, that's always, that's always a good thing, not. A problem. So when you started really integrating AI into healthcare and doing the things that you were doing, what kind of challenges did you run into, or are you running into?
 
<strong>Paul Hylenski ** 30:13
Yeah, the first one was when I started integrating it into business, I met a lot of resistance, because people don't understand it. So even something as simple as chat GBT, right? Just go real basic into AI. Chat GBT. There's so many people right now that either haven't used it or are not using it or don't even know all of the things that it can do. If you have a business, if you're a business owner, if you're a manager, if you are doing office clerical work, chat, GPT can probably boost your productivity just by 30% and you know, I mean instantly you will feel the benefit. I use it to write emails. I use it to do charts, data analysis. You know, there's a there is so many uses. You know, you can use chat GBT to build a game show that then you can use that game show to go train people on Excel. I mean, it's amazing the amount of limitless things that you're able to do with it. But chat TBT is literally like one grain of sand in the beach that is AI, and most people don't know that. You know, there's another platform that's <a href="http://make.com" rel="nofollow">make.com</a> it literally builds automations. So this call our podcast right now, you could have an automation that it would literally transcribe the the podcast, then it could send it into four or five different directions. We could do Google Doc, we could do a Google sheet, we could put a summary about it. It would do everything all in one just by hitting one button. And so businesses are starting to use this because it's automating most of the clerical work that they do.
 
</strong>Michael Hingson ** 32:04
I know that I'm not using AI nearly to the extent that I could even chat GPT, and part of it has been that I've found some inaccessibility issues in some of the buttons that aren't labeled and so on. So gee, maybe I'll have to talk into giving me a better lesson on using some AI stuff, but I appreciate and understand the concepts of it, and so I know what you're saying, and I've used it to write articles in the past. And what I do when I when I bring AI or chat GPT into it, is I'll tell it to write something, and then my job is to look at that and massage it and make it my own and add my own stuff to it. And in fact, I've I've actually told chat GPT to create something, and I've told it to do it six or seven times, and I take the best of all of those, plus what I contribute to it, and turn that into the article that I actually publish. But the I think the most important part about it is that I really know what it's it's doing, and what I'm doing, and I know that I have to be the one to control it. I can't just go off and let chat, GPT create something and then submit it. That's not only worthless, but it's it's certainly dishonest. I've said many times. You know, teachers talk about students that use chat GPT to write their papers and all that, and then they turn them in, and sometimes you can tell that they're written by chat GPT, and sometimes you can't, but teachers are worried about that. My reaction, and I have a secondary teaching credential, so I do understand something about all this. But my reaction is, I think that for chat for teachers, chat GPT is great if kids go off and write their own papers, great if they use chat GPT to do it. Great because at the end of the day, you turn the paper in, and then the teacher calls you up during a period and say, not offend your paper, you're going to know real quickly who really did the work and who didn't. Yeah,
 
<strong>Paul Hylenski ** 34:11
and, and, you know, you brought up some good points there, right? So I have a, I have a colleague on LinkedIn who's the AI educator, and so what he actually has done is he's put a lot of AI into education, and there are softwares that a lot of teachers are using now that actually detect chat. GBT, yeah, detects AI. You know, one of the best things that people can do, and this is something that most people know nothing about, but you can actually create a digital twin of yourself, and it's very easy to do on open AI, so you can create an assistant that's actually trained on how you write, how you sound, right? And so this, we did this very easily for me, where I. Downloaded all of my posts, all of my interactions, and everything from LinkedIn, and I trained it on all of my books. So what happens is is you literally have an AI system that talks like you, has your same tone, has the same humor that you do. And when I do my posts and everything I do kind of the same thing you do, where I'll have my digital twin create the post and then I massage it or whatever, or go through it and read it. But what I've found is definitely for automations and definitely for email writing, these digital twins that you're able to create for particularly marketing as well. They're pretty spot on. I mean, you would have a hard time telling the difference between my digital twin and my writing. Of
 
</strong>Michael Hingson ** 35:48
course, you're leaving yourself open to the obvious question, which one are you the twin or the real person? But that's okay, yes,
 
<strong>Paul Hylenski ** 35:56
that's a good one today. Are
 
</strong>Michael Hingson ** 35:59
you a robot or not,
 
<strong>Paul Hylenski ** 36:01
no. But people don't realize that. And you know, the beauty part of it, Michael is like, so if you own a small marketing company, I mean, you could create 30 to 60 days of content in literally a couple hours. If you have a digital twin, and it changes the game, because you're able to scale businesses, you're able to do things. You can set automations up. You know, on some of my emails, particularly my personal emails, depending on what is in the email, I have automations where the AI actually responds to the email and it sends it to my drafts and then, so at the end of the day, we do as I look at the draft email. I click it, I click it, I click it up. I don't like the way that read it. I'll delete that and write it for real. But for the most part, I'd say it's about 90% perfect. And you know, I took, I take maybe about two hours of emails and turn it into about 1520 minutes. And so then it gives me an extra hour and some change every single day just on that task.
 
</strong>Michael Hingson ** 37:06
So here's a question, actually. So you do the process that you just described, and you go off and you massage some of the emails because you didn't like the way your twin created them. How do you then make sure that your twin gets trained on your changes.
 
<strong>Paul Hylenski ** 37:23
Plus, you know, I mean, you That's exactly it's the whole point is you have to what I'll do is I'll basically copy and paste the email, put it into my digital twin and say I did not like maybe the word, a couple of the words they used, or I didn't like the tone of this email, and so that's the beauty part with chat. GPT, yeah, and you know, any, pretty much, any, AI, the whole point of it is fine tuning it, so you have to, but most people don't realize that you can talk to the AI because it responds. So like, if you say, I don't like this, it's not going to do that, and it's so important, and one of the hacks that a lot of people don't do. So when I create something, let's say a business plan or a coaching plan, and I'll create it, I'll ask chat GBT to critique it for me and then improve it. So now I have it created, then I have it critique it and improve it, and pretty much, at the end of that, I have a pretty perfect document. And that's changed a lot of the the ability that I but most people don't realize you can actually have it critique its own work,
 
</strong>Michael Hingson ** 38:36
yeah, and that's and that's the reason I asked the question, because that's really the whole point. It is a, it is a process, and AI is opening so many things. I work with a company called accessibe, and accessibe uses AI and what's, what's called a, well, it's, it's a, it's a process where it can generate the code that will make a website more accessible, called an overlay. Some people say they don't work and so on, because they believe that you got to manually code it. But in reality, I can find manual coders who don't always do a good job. But what accessibe does is that they have created a system out of necessity. They're in Israel, and in 2017 Israel said, websites need to be accessible. And these guys that all started this company in 2015 and the company was making websites for people, well, suddenly they had to make everything accessible. And they created an AI process that does a lot of that. It's expanding and it's improving over time, because there are things that it it didn't do well, and there are things that it will get better at as it goes forward. But the fact of the matter is that it does help make websites a lot more inclusive than they ever were. So for example, if you're a person with epilepsy and you go to a web. Site that uses accessibe, and there are blinking elements on that page that could cause you to have a seizure. You can go into a particular disability profile on accessibe That's for people with epilepsy, and disable those blinking elements. And the way it all works is that accessibe's widget transmits the code not to the website and modifies the website code. It transfers the information directly to my browser and and my browser and my screen reader that verbalizes to me doesn't care where the code comes from, as long as it's there. So it's really pretty clever, and it and it's and it's making quite a difference. It's got a long way to go, but AI is new autonomous vehicles have a long way to go. They're pretty new, but they're getting better. So it's, it's a process, right?
 
<strong>Paul Hylenski ** 40:52
We're at the beginning of this, and it's, you know, starting to really grow. And so, like, you know, people, people just, you know, a lot of people are still resistant to it and, and there's good reasons for that, right? I mean, this is going to be very dangerous as much as it's going to be good, right? I mean, with the deep fakes and all the ability that you allow people to do with it, they but there's that much good with it too and knowing it. And once you start knowing it and knowing what to look for and learning it and everything, then you can start to pick up on maybe some not so good ways of using it, or, you know, the ethics about it, or, you know, the transparency about Yeah, how do
 
</strong>Michael Hingson ** 41:38
you balance the technological innovations and the ethics in, in what you do, yeah,
 
<strong>Paul Hylenski ** 41:45
for me, so that's part of what we teach in the academy. So like, the first and I have five levels there. Each level goes up, but in, in the first level, it's all about, like, AI and business. So there's a fair amount of, you know, ethics, transparency and everything about proprietary data, not putting certain data into it, you know. So for me, it's that is the biggest key, because especially with vet mentor, you know, you're dealing with really touchy areas, medical information and everything. And, you know, while it's kind of sanitized because of our process, you know, it's still it's new. And, you know, and with anything new, there's going to be some type of resistance, there's going to be questions, and people with the lack of information, they make up their own, right, and that's where you get a lot of the confusion about AI right now, but I think it's important to realize that, you know, this is new, so you have to tread carefully. And you know, the best way to actually protect yourself is to educate yourself, yeah, um,
 
</strong>Michael Hingson ** 42:55
and, you know, the internet and itself, it's got the dark web, and the web that's not so dark, and there are, there are going to be people who will misuse it, but what we we need to learn is how to bring ethical decisions into it, and over time, hopefully, we can bring down a lot of The the so called Dark Web, and let people know or or get people to understand that's inappropriate behavior. And I think the same thing with AI. And yes, you're going to see people who get fooled. You're going to have a lot of challenges, but there is so much positivity that can come from it that is is even more important than the negative parts,
 
<strong>Paul Hylenski ** 43:41
yep. And I think, you know, there's, there are companies out there, because I've talked to a couple of their CEOs that are actually building AI systems to detect negative AI, right, like, so they can detect the deep fakes and everything. And, you know, AI the one, the one touchy thing that it's done so in the in the past, you know, before the internet and everything, if somebody wanted to steal from you, they had to walk up to you and steal from you. They had to pick pocket you, or actually rob you. So you got to see the person's face as they were taking something from you. When the internet came, you had hackers that had no face, right? He was just this person on the other end of the computer, and they could steal your information or steal your money. Well, the problem with AI in this manner is, and why we have to be careful and we have to protect against this is, now it's your daughter. Now it's your husband, your wife, your boss, that comes on the screen and says, I need you to make this transfer. I need money, right? And it's really the thieves, but they've been able to clone, you know, your family member, so now the people stealing from you look like and sound like people that. You care about, and that is why it is getting drastically more difficult to identify some of these, you know, really tough ways that it's being used. So I'm excited to see the innovation that keeps us going to come out, you know, with some of these companies to actually screen for those deep fakes, because then I think once you can get rid of or regulate some of that negative usage, then people really will just focus on the positivity that it gets.
 
</strong>Michael Hingson ** 45:29
Yeah, because the reality is that it can be so positive for everyone, and that if people really learn that and catch on to it and ethically use it, there's, there's no end to the capabilities and the positive things that they can bring about.
 
<strong>Paul Hylenski ** 45:48
I mean, you have 10 year old children now coding websites because they've made it so easy they can literally type in to code a game. People are making their own games. You can go on Claude AI and literally make a web application. Just by saying, make a web application for a loan calculator. So you can create anything in the world. And before, I used to have to know how to code if I wanted to make something like that. Now I just type in what I want, and it spits it out,
 
</strong>Michael Hingson ** 46:20
yeah, yeah, and it's it is going to get better, which is really what makes it so cool. And I hope that people will catch on and understand that being positive and doing it ethically really is better and worth more than than the alternative.
 
<strong>Paul Hylenski ** 46:39
And I think so too. I think once we figure ways to have the AI protect against the AI, I think, I think it'll be even better, too. And, you know, I'm excited, because from the students that I've had in the academy, so many people from beginner level to where they thought they knew, you know, they thought they knew chat GBT. They thought they knew automations. It's been great because you see the light bulb click on, when some people are like, Oh, my God. Why was I taking a week to do that? And you just did it in five minutes. And you know, our level four is where you actually learn how to build a software as a service. And you know, our students walk away with a fully functional AI business. And there's not many schools, there's not many academies that you'll ever walk away with actually real practical knowledge or a real business.
 
</strong>Michael Hingson ** 47:38
Yeah, and that's what makes it so cool, and it it certainly helps to empower people a lot, doesn't it?
 
<strong>Paul Hylenski ** 47:45
Yeah, I mean, we had a school teacher build a CRM platform that then she took and she went and sold it to five different companies, and they're using her platform that we built in two days with AI, it was so crazy. And she's like, I never thought I'd be able to do something like this. And it's true, because five years ago, she would have never been able to do that, because that wasn't her specialty. Right now, you know, she built a fully functioning Software as a Service, and it was, it was the most beautiful thing to see. Her eyes light up at the end of it, where it was, like, I just built this.
 
</strong>Michael Hingson ** 48:24
Yeah, it is so cool that she's recognizing that she's still the one who did it and she used tools, but she's still the one who did it,
 
<strong>Paul Hylenski ** 48:34
yep, yep. And it's, that's really what's amazing is you can, you know, you show people, I bring up, you know, a lot of examples, but most, most people don't realize what they actually have the power to. And a lot of people come on, especially the level one people come in and say, I can't learn this. This is just so hard for me. And then once you start breaking it down to a very simplistic level of, hey, this is how to prompt. This is how the system reads your words. And once you understand that, then everything else starts to make sense. And it's so beautiful, because you have people, you know, creating things they never thought they could before, yeah. And
 
</strong>Michael Hingson ** 49:20
that's what makes it so fun. And people do want to be creative, which is great. You've written several books. I know one you've written. I'm intrigued about. We haven't discussed it yet, error proofing, humans Tell me about that.
 
<strong>Paul Hylenski ** 49:33
Yeah, so error proofing, I love the title. Oh, it's great. And, you know, I got so many comments on that so that book, actually, I'm so proud of it, because it was an Amazon bestseller. You know, I've been on a book tour with it and everything. So I originally brought that book up because I thought, okay, error proofing humans there. So everybody you know commented and said, You can't error proof a human. That. Is the whole point of the book. So every human in the world makes anywhere from three to five mistakes per hour, if they're trained on a topic. Now that goes up by 11 times, potentially if they're they're not trained. So you have people every day making mistake after mistake. Now, most of them are what they call micro mistakes, and they're detectable, right? So you can detect, okay, I typed in the wrong letter, so I hit the backspace or whatever. But when you're doing some tasks, if you have that many mistakes, sometimes you don't detect them, or sometimes you can't correct them, and that's when we have accidents and injuries and everything. So the whole point of the book is, what if you could error proof processes and finally make an error proof human so what we do is we follow, and I did all the in the book. It's all the science and psychology behind human error, how to eliminate it or mitigate it. And one of the one of the key strategies that I'll leave with, like your viewers and listeners, is the Swiss cheese method. Now you can use this in your in your house, you can use this in your business. And it was made up by air, created by a guy named James Reason. And what he said was every process was like a piece of Swiss cheese. It had holes that the error or the accident could go through. So the only way to truly error proof human is to layer peace upon peace upon peace. And every failure you have means that the process isn't robust enough, so you have to add another layer of process. And what happens is, after a while, just like pieces of Swiss cheese laid up on after each other, the holes don't line up after a while, and all of a sudden you have error proof humans. And so we've done this in multiple businesses, and it has transformed their quality numbers. It has transformed their safety numbers. And what happens is, and when you can get people behind things like this, you know, you change the entire culture of the of the company or the business, or even at home. You could do these things that I say it in the book. You can do this with your children. You can do this with yourself, right to to make less and less mistakes. And you know, one of the things that a lot of people don't realize too, one of the other key main things, and then I'll get off the book, but one of the key main things the book is, you know, a high frequency, low risk activity like walking. So 30% of all injuries in a workplace are slips, trips and falls. And you'd ask yourself, well, how come people can't walk? Well, they can walk, right? But, well, I don't look at my feet when I walk, because it's a high frequency low risk, so my mind becomes immediately complacent. But if I were to drive a fork truck, or, let's say, operate a crane with a heavy load, every little sound that thing makes, I'm going to be on super high alert so people don't typically get injured on those high risk, low frequency jobs. So what you have to do in a workplace is you actually have to change the risk dia or dynamic to make it feel more risky. And by layering process after process, and sometimes check after check, you increase the risk profile, which decreases complacency,
 
</strong>Michael Hingson ** 53:44
yeah, which makes perfect sense, doesn't it? Yep, and, and I think that that in reality, we take so many things for granted. Gi, I don't know. I think there are a lot of drivers out there who consider driving like walking. It's high frequency and low risk, and it's not. And the way they drive, though, you'd think they think otherwise, yep,
 
<strong>Paul Hylenski ** 54:06
and that's why there's a lot of accidents, you know, but, and you know, there's a study that said the most accidents happen closer to the person's property, closer to the person's house. And you know, when you look at that, it's because I'm getting closer to home. I'm comfortable with the area. I become more complacent, and now I might run through that stop sign, or I might, yeah, make that turn a little faster than normal. So it's it's really important in an environment, and as we as leaders craft our environment. We need to look at the risk profile. We need to look at our processes.
 
</strong>Michael Hingson ** 54:47
It's also true that what we have to do is to learn to be more disciplined about what we do. And I think that's a lot of what you're saying. When you get closer to home, you tend to be more undisciplined, but you've got to keep the discipline. Plan all the way through the process? Yeah, absolutely. And that doesn't necessarily always happen. Were you a pilot when you were in the Marines? No,
 
<strong>Paul Hylenski ** 55:10
so I was a, I was actually worked on helicopters in the Marine Corps, and then after the Marine Corps, I said, you know, I want to, I want to fly and and so I got my pilot's license. It was one of the best things I ever did in my life. And, you know, it taught me a lot about complacency, because being a pilot and checklists and everything, the entire cockpit is designed to defeat complacency, yeah, and, you know, but I was telling a story last week, you know, the most deadly time for a pilot is between 250 and 500 hours. And you think to yourself, again, these are experienced pilots, like, why would somebody, you know, be more dangerous than than a brand new pilot? And it's because of that risk protein as a brand new pilot, everything matters. I'm going through every single checklist item, every noise that the aircraft makes. I'm hyper vigilant. But after about 250 or 250 to 500 hours, now I'm confident. I'm used to the plane. I'm we might skip my checklist, I might do something riskier than normal, right? And that's the complacency death trap, right there.
 
</strong>Michael Hingson ** 56:28
Yeah. And so after 500 hours, you have done it enough that, in theory, it dawns on you. I've got to stay disciplined. I've got to do this the right way, like I did at the beginning, and it makes me safer, and it makes the flight safer.
 
<strong>Paul Hylenski ** 56:45
Yup and, and sometimes, and a lot of pilots have told me that sometimes during that little 250 to 500 you have a lot of near mistakes or mistakes that you learn from pretty quickly. Yeah and, and then that's enough for them to say, Yep, I gotta break myself of this. Yeah,
 
</strong>Michael Hingson ** 57:05
exactly, right. Well, and we're we're seeing so many things at airports now. It's crazy. I don't understand how so many airplanes either collide with each other, or other equipment collides with them and so on. How come we're seeing a lot more of that than we used to
 
<strong>Paul Hylenski ** 57:22
think. Well, I have to be honest, I think as the travel keeps getting more and more, right, you're going to probably see a lot more of this, because it's taxiing. So taxiing for a pilot is at one of those low risk, yeah, high frequency things, right? I'm just, I'm literally down, I'm not in the air. You feel safe because you're on the ground. You're, you know, you're steering it. And a lot of times, they're also very task saturated while they're taxiing. Yeah, so one thing most people don't see is while they're taxiing, they're going through checklists, they're prepping. And, you know, you don't have a good view of around you in the cockpit. You only have a window that you really can't see in the back. And you know, so the reduced visibility, the high you know, high task saturation, and then that, you know, high frequency, low risk. It's perfect environment for complacency to crop up
 
</strong>Michael Hingson ** 58:20
well. And the reality is, a lot of times it's not a pilot's fault that something happened. They're also relying on other people, whether it's air traffic controllers or whatever. And so there are just a lot of issues, and I think that it is something that hopefully National Transportation Safety Board and the FAA and so on, will work more on to try to eliminate more of those accidents. I have a friend whose daughter went on a vacation last Saturday with her husband, and as they were backing away from the terminal, they got hit by some sort of piece of equipment, and it to late, everything by a day. I don't know any of the details, but just so many of those things happen. We we've got to not allow things to be taken for granted. But I, I would not at all say it necessarily wasn't any way a pilot error, because there's no way to for me to know that, and it probably wasn't, but it still happened, which is, which
 
<strong>Paul Hylenski ** 59:19
is, there's humans everywhere. So humans are prone to mistake. And you know exactly the point of the book is, you're never going to error proof a human, but you can air proof processes. Yep,
 
</strong>Michael Hingson ** 59:32
you can do that. Well, if people want to reach out to you and learn more about you, what you do, maybe become involved in your courses and so on. How do they do that?
 
<strong>Paul Hylenski ** 59:41
Yes, so the best, and I love for people to do this. I have a fantastic network and a community on LinkedIn. So the best way to reach me, and you can reach me personally, is through LinkedIn. Just look up my name, Paul Hylenski, and then if you are interested in. Learning. Ai Mike, it's Quantum Leap Academy. So it's www, dot Quantum Leap <a href="http://academy.org" rel="nofollow">academy.org</a>, so it's gonna <a href="http://be.org" rel="nofollow">be.org</a> yeahlin ski
 
</strong>Michael Hingson ** 1:00:12
for me,
 
<strong>Paul Hylenski ** 1:00:12
please. So, h, y, l, e, n, s, k, I,
 
</strong>Michael Hingson ** 1:00:17
so, Paul Hylenski on LinkedIn, which makes sense? Yep, and that's it cool. Well, I want to thank you for being here and being a part of this today. It's been educational for me, and it's been a lot of fun. I value the time that we spent, and maybe in the future, if you think we ought to talk some more, I'm always glad to do that. We can, can do more of this, but I really appreciate all the sound knowledge and advice that you shared, and I hope everyone out there listening and watching appreciated it as well. Love to hear from you. If you would let us know what you thought about our podcast today, you can reach me through email, Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingsons, M, I, C, H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, though, we hope that you like this well enough that you'll give us a five star rating as a review. We really value your reviews. We love them. Please give us a review. And if you've reviewed us on earlier podcasts, don't stop. We'd like to hear it about this one too. We really look forward to your comments and your thoughts. If you know of anyone who ought to be a guest, and Paul you as well. If you think of anyone else who you think ought to come on our podcast, we'd love to hear from you. We're always looking for new friends to make and new people who have stories to tell. So feel free to do it, and we, we'd love to to hear from you in whatever you do. So Paul, again, I want to thank you for being here. This has been absolutely a lot of fun and and I hope we get to do more of it in the future. Yeah. Thank
 
<strong>Paul Hylenski ** 1:01:59
you so much. I really appreciate the opportunity, and this has been great. Thank you, Michael,
 
</strong>Michael Hingson ** 1:02:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable leader, CEO and Company Founder with Paul Hylenski</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/96584fc6-8615-40bc-a5b2-a129358c8a6c.mp3?source=rss&amp;ext=asset.mp3" length="92428080" type="audio/mpeg" />
<itunes:episode>321</itunes:episode>
</item>
<item><title>Episode 320 – Unstoppable Starlight CEO and Positive Innovator with Louise Baxter</title>
<guid isPermaLink="false">https://pinecast.com/guid/3f09965c-3f71-45ac-b4b5-856b615088d4</guid>
<pubDate>Fri, 21 Mar 2025 10:00:29 -0000</pubDate>

<itunes:duration>01:06:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3de017cf-6870-4a19-8558-2136a87632e0/UM320-Louise_Baxter-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I have been looking forward to talking with our guest, Louise Baxter, for several months. I met Louise through one of our regular podcast guest finders, accessiBe’s own Sheldon Lewis. Louise has always lived in Sydney Australia although she has done her share of traveling around the world. She attended some college at night although she never did complete a college degree. Don’t let that prejudice you, however. Her life experiences and knowledge rival anyone whether they have a college degree or not.
 
While attending college Louise worked in clerical positions with some marketing firms. Over time she attained higher positions and began working as a brand or product manager for a number of large well-known companies.
 
At some point she decided that she wanted to bring a more human-service orientation to her work and left the commercial world to work in not for profit organizations. Part of her work was with the Starlight Foundation in Australia, but she didn’t feel she was challenged as much as she wanted to be. So, in 2007 she left Starlight, but in 2009 the Starlight board convinced her to come back as the CEO of the organization.
 
Louise has brought an extremely positive thinking kind of management style to her work. Starlight in general has to be quite positive as it works to ease the burden of sick children in hospitals and at home. You will get to hear all about Captain Starlight and all the many ways the foundation Louise directs has such a positive impact on sick children around Australia. The life lessons Louise discusses are relevant in any kind of work. I am certain you will come away from this episode more inspired and hopefully more positive about your own life and job.
 
 
 
<strong>About the Guest:</strong>
 
<strong>LOUISE BAXTER is Chief Executive Officer, Starlight Children’s Foundation.</strong> Louise has significant experience in senior roles in the commercial and NFP sectors and is described as an “inspiring and authentic leader”. In 2009 Louise returned to the NFP sector as Starlight's Chief Executive Officer and Executive Director. Louise’s focus on exceptional experiences and relationships has seen improved metrics across all areas of Starlight. Louise is regularly asked to speak on topics such a positivity, organisational resilience, diversity, and innovation. She is passionate about the creation of organisational purpose and believes this is key to delivering maximum impact through people. She practices positive leadership and has been successful in developing high performing teams within a culture where change is embraced, and innovation is embedded.
 
Always thinking like a marketer…. Louise’s personal journey and reasons behind the shift from corporate to the For Purpose sector. After more than 20 years in marketing and advertising in roles at ARNOTTS, Accor &amp; Johnson &amp; Johnson &amp; in agencies such as Leo Burnett working on brands from Mortein to Coco pops, Louise’s journey and the insights she brings as CEO are unique. The very first time Louise became aware of Starlight was actually doing a promotion for one of her clients (when she was in sales/marketing) who was partnering with Starlight. Just seeing the work of Starlight, made her feel so pleased that there was now something that changed and reframed the hospitalization and treatment experience for families like a family she knew as a child with a child suffering from leukemia. 
 
The business acumen needed to thrive and succeed in the For Purpose sector. Often the perception is NFP is a step into the slow lane. Far from it. Louise refers to leading Starlight as if it is in ‘eternal start up mode’ and bringing business acumen, finding ways to be efficient and driving growth.  
 
Our business… is the business of brightening lives…. The business growth and success of Starlight since she began from 65 people &amp; 120,000 positive experiences delivered to children, to a team of more than 300 delivering over 1million++ positive Starlight experiences to seriously ill children including more than 13,000 children’s Starlight wishes granted.  
Louise has lead Starlight through some of the most challenging times. Her positive impact has seen Starlight grow from strength to strength. Starlight enjoys a tremendously creative and innovative culture. Including ‘Most Innovative Company’ accolade - an achievement which was achieved under Louise’s Leadership.
 
Starlight Programs growth will be stronger over the next 3 years than it would have been without Covid as programs which Transform and Connect rebuild and programs which Entertain grow. As does fundraising as we layer our face-to-face events back over our digital innovations which have taken off.  We have our creative/innovative culture to thank for this.
Stories of personal connections made with Starlight children &amp; families who began their journey more than 20 years ago and flourished thanks to the work of Starlight, including now adults Nathan Cavaleri and Dylan Allcott OAM.
 
Over the years Louise has been personally involved in many of Starlight’s fundraising campaigns, once literally putting her body on the line as she flew over the handlebars and was carried away from the cycling course injured on Great Adventure Challenge.  
 
Storytelling is at the heart of Starlight’s success, growth &amp; behind the organisations’ ability to connect its stakeholders to its purpose. Louise’s has largely led this approach to drive advocacy, differentiation &amp; brand recognition – now one of Australia’s most recognised children’s charities
Passionate about DEI: One of the first things Louise did as CEO was to deliberately approach diversity at Starlight and this continues today. To effectively support the people &amp; families we support, our team members need to reflect this. DEI is addressed at every level.. Inc Board &amp; Exec split to Captains in SER. 
 
Louise considers herself very lucky – her birthday is actually on International Women’s Day: IWD, 8 March. She is an active member of Chief Executive Women, an advocate for female empowerment &amp; equity and in incredible role model.
 
<strong>Ways to connect with Louise:</strong>
 
Starlight Children’s Foundation Australia Website: <a href="http://www.starlight.org.au/" rel="nofollow">www.starlight.org.au</a>
Louise Baxter’s LinkedIn: <a href="http://www.linkedin.com/in/louisebaxter" rel="nofollow">www.linkedin.com/in/louisebaxter</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone. Welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet. It's a fun thing to say I am your host. Mike Hingson, our guest today is the CEO of the starlight foundation in Australia, Louise Baxter, we met Louise through Sheldon Lewis and accessibe, which is always fun. Sheldon is a good supplier of folks, and we can't complain a bit about that. It's a good thing. And so today we're going to learn about Starlight Foundation, and we're going to learn about Louise, and we'll see what else we learned. That's why it's often called the unexpected. Meet anyway, Louise, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Louise Baxter ** 02:04
Thank you, Michael, it's lovely to be here.
 
</strong>Michael Hingson ** 02:08
Well, why don't we start the way I love to start. Why don't you tell us kind of about the early Louise growing up and some of those sorts of things and adventures you got into, or anything that you want to divulge? Okay,
 
<strong>Louise Baxter ** 02:20
alright. Well, I live in Sydney, Australia, and have done my whole life I've traveled a lot, but I've remained here in Sydney. And so life in Sydney was just blissful. And I think what I remember most is just having fun with my friends. It was back in the day where, as a child, you'd leave home on your bike early in the morning, and nobody expected you back till later, often in the afternoon, before dinner, and we had Bush nearby. I can remember catching tadpoles I sailed from the age of eight. My father was a skiff sailor here in Australia and and I had my first time in a Sabo at age eight, we went to the beach a lot, so there was surfing and fun in the sun. I played a lot of sports. So I'm a netball player, which is kind of similar to basketball, but a bit different. I played squash, so a lot of things happening, a very busy life, and I grew up. And I think this is the important thing with parents who were not well off themselves, but were, I mean, we were. We had a lovely life, but they were always raising funds, and our house was a center for raising funds for people who were less fortunate, or that helping out with the local netball club and things like that. So, so I grew up with parents who were very committed to working hard but always giving back, even though they weren't, you know, high net worth people themselves. So I think that's, you know, a great basis for for who I am today.
 
</strong>Michael Hingson ** 04:18
So you went to school and and all those sorts of things like everybody else did. How did your attitude about dealing with people who were probably less fortunate than many and so on really affect what you did in school? Or did you really sort of hone that found that that that spirit later? No,
 
<strong>Louise Baxter ** 04:42
no, I was always involved at school and raising funds. And even, you know, it took us a couple of busses to get to the beach back in the day. So I was in a local youth group, and we made a decision to raise the funds so that we could have one of the fathers, so that we could. Buy a bus, have one of the fathers drive the bus and get us to the beach on Saturday in quick time. So always looking for ways to never taking no or that's hard for an answer, I suppose, always being able to be part of the solution and get things done. So that was happening while I was at school as well.
 
</strong>Michael Hingson ** 05:21
That's kind of cool. So you bought a bus so that everybody could get to the beach. How many people were there that had to get there and use the bus? We
 
<strong>Louise Baxter ** 05:28
had about 40 or 50 people. And during the school holidays, we convinced one of the, a couple of the parents to take us on a trip through far west into, I'm supposing, what into our outback. So we went into kind of desert type lands, and we camped and a shearing a sheep station let us sleep in the shearing sheds overnight. So that was quite an adventure as well. And we did that for one school holidays on that bus.
 
</strong>Michael Hingson ** 06:02
So was the the bus? Well, who owned the bus was it? Was it a school bus, or who owned it
 
<strong>Louise Baxter ** 06:09
the youth group that we, the group did fundraising? Yeah,
 
</strong>Michael Hingson ** 06:13
cool, yeah. That's pretty unique.
 
<strong>Louise Baxter ** 06:17
I have great memories of that with, you know, green tree frogs in the toilets. Whenever you went to use a bathroom, they were always there looking at you and all of those kind of funny things that you remember, you know, watching and learning farm life and seeing some of the animals sitting on the fence while they were being branded and castrated and all kinds of things, but from as a city kid that was that was really valuable,
 
</strong>Michael Hingson ** 06:47
pretty and unique, but certainly the experience was well worth it, as long as you embraced
 
<strong>Speaker 1 ** 06:53
it. Yes, exactly, yeah. So
 
</strong>Michael Hingson ** 06:57
does that bus still exist today? Or does the youth group still exists now with new youth, that's a very long time ago. Michael, well, I didn't know whether it might have continued with new youth,
 
<strong>Louise Baxter ** 07:07
no. And I, you know, moved locations in Sydney, so I'm not quite sure what's happening there. Now, it'd
 
</strong>Michael Hingson ** 07:14
be exciting if new youth came along and took it over, but yeah, things happen and things evolve.
 
<strong>Louise Baxter ** 07:22
I'm just gonna say their parents probably drive them everywhere now. Yeah, it's
 
</strong>Michael Hingson ** 07:26
gonna say probably the adventure isn't quite the same as it used to be. No
 
<strong>Louise Baxter ** 07:30
exactly,
 
</strong>Michael Hingson ** 07:31
and, and that has its pluses, I suppose, and its minuses, but there, there are also more scary things in one sense in the world now than there used to be. Don't you think,
 
<strong>Louise Baxter ** 07:43
yeah, there are, well, there could be, or maybe, maybe we know more about it now because of our media and communications. So you know, all the kind of predators that impact you as children were around then, I suppose the accidents in cars are up because use of cars has increased. So, yeah, there are. There are different things that impact people nowadays. But us human beings, we're pretty resilient and and we always work out a way through, yeah, well, there's also, there's also a story from my childhood that I think is very relevant for what I do at Starlight, and that story is that you know how you have those family friends, who you grow up with, and you go on holidays with, etc. Well, that family for us, their eldest son was diagnosed with cancer, and back then, survival rates for cancer were very different to what they are today, and much lower. And he died when I was about 12, but as a child, I observed him suffering the pain of the treatment, and there was nothing like Starlight back then. And I saw also the impact that his illness had on his family. And I often think back to him, to those moments now that I'm at Starlight, because Starlight would have changed that situation and made it very different and far more positive for that boy and his family, and I think about about him and what they went through kind of regularly. So it's one of those things that's a childhood. It's a lived experience from my childhood, which, you know still kind of resonates with me today.
 
</strong>Michael Hingson ** 09:44
Well, yeah, and you know, we're, we're constantly evolving. So you can, you can think about that, and you can think about what might have been, but at the same time, the the real issue is, what have you learned? And. How can you now take it forward? And I think, as I said, that's all about embracing the adventure,
 
<strong>Louise Baxter ** 10:04
absolutely, absolutely and so absolutely take that forward,
 
</strong>Michael Hingson ** 10:09
yeah, which is really what you have to do. So you went to college, I assume, yeah.
 
<strong>Louise Baxter ** 10:15
And I actually went part time at night, so I actually went straight into a work environment. And for an organization, and was in the marketing team, just doing basic clerical work, and then I studied part time at night, so did a bit differently.
 
</strong>Michael Hingson ** 10:33
Yeah, well, did you end up eventually getting a degree? No,
 
<strong>Louise Baxter ** 10:37
I have no degree. Which is, which is something that's not, is very unusual in the United States. I know, oh, I don't know
 
</strong>Michael Hingson ** 10:49
that it's that unusual. But the the other side of it is that what you learn and how you put it to use and how you evolve is pretty significant. And that's, of course, part of the issue. Not everyone has a college degree, and sometimes the people with college degrees aren't necessarily the the brightest spots in the constellation either. Absolutely, it's,
 
<strong>Louise Baxter ** 11:13
yeah, there's a lot through lived experience, but I have, yeah, I've studied at various times, and most recently, I was awarded a scholarship. And I've had the experience of doing two short courses at Stanford University in the States, and I'm now on the board of the Stanford Australia Foundation, and so that's been a wonderful experience as a mature age student.
 
</strong>Michael Hingson ** 11:42
That's fair. Yeah, I just recently was inducted into Phi Beta Kappa, which formed the chapter at my university the year I was leaving, so I was able to go to the organizing meeting, but that was it, because then I got my master's degree and left and through circumstances, it was learned that all that happened. So last year, I was called and asked if I wanted to become an alumni member. So I got to be so I finally got to be a member of fraternity. Well, there you go. Congratulations. Well, it's a lot of fun, yeah, and I, and I treasure it and honor it a great deal, and spent a day down at my old university. I haven't really spent a lot of time there since graduating, well, back in 1976 with my master's degree in some business courses. So it's been 48 years. So there you go. Time flies. Well, so what did you do? So you you were working in the marketing world, in a clerical sort of thing, and what did you do from there? I
 
<strong>Louise Baxter ** 12:55
then became an assistant brand manager, a brand manager or product manager, whatever you want to call it, and I worked at Reckitt and Coleman. I worked at Johnson and Johnson and at Arnot snack foods. And Arnot snack foods was interesting because it was a joint venture with Pepsi foods from the US, because they were interested in the biscuit technology from Arnott's, and Arnot was interest interested in their snack food technology. And so what we had was a situation where we were sharing our expertise, and as a result, I was on the team, and we launched Cheetos, Fritos, Doritos into Australia, so they didn't exist here prior to that. Obviously Johnson and Johnson also, you know, big multinational, as is reckoned and Coleman. And then, after a number of years working on client side, I decided I wanted to move to the agency world. And I moved to Leo Burnett advertising agency, where I stayed for a decade. I was on the board there. I managed accounts like the Proctor and Gamble and kill on businesses as well as local businesses like tourism businesses and and wine so hospitality businesses here in Australia, very big wine company and and also the United distillers business back then. So had a lot of experience from both the client and agency side of working on big brands and growing big brands, which I absolutely loved, and we had a lot of fun, you know, along the way, in those days at all of the organizations where I worked, I made a lot of friends, and it's always important to have great friends from those experiences. And then I considered I actually left after i. Left Leah Burnett, I started an agency with two other people that's called Brave New World, which still exists to this day. I haven't been part of that for a long time, and then I had this moment of considering that I could potentially do something more worthwhile with my skills than than selling the products I'd been selling for all those years, and that's when I first made the decision to move to the what I referred to as the profit for purpose sector, and moved to Starlight in a role, and at that time, that was just a six month maternity position role. And I did that because I had great experience of brands from the client and agency side and promotions, so above and below the line. Promotions. I had worked on promotion supporting charity so cause related marketing campaigns. And I felt that the one thing I was missing if I wanted to go back into a corporate, into a corporate social responsibility role. Was that experience of working in a charity, and so I thought at that stage that my, my of journey was going to be back to a corporate because at that time, if you think this is over 20 years ago, triple bottom line was, and the third sector was really becoming important to organizations and to corporates. And so I thought I'd take my skills and go back to a corporate what I did instead was I went to starlight, as I said. It was a six month contract, but after three months, then CEO came out and said, What would it take to keep you here? I loved what I was doing, and I stayed at Starlight. I did stay for six, seven years. I then left and went back to corporate world, and I came back to starlight. So I left at the end of, what am I of? I left at the end of 2007 I came back in 2009 so I had that experience of back in the corporate world, and I came back as a CEO. It's
 
</strong>Michael Hingson ** 17:20
interesting. You started out in, as you said, in clerical work, but you started out in marketing, which, which you liked, what, what caused you to do that? Why marketing? Why marketing and sales, if you will?
 
<strong>Louise Baxter ** 17:33
Well, I love, I love marketing. I love brands, and I love the fact that, you know, brand is a living and breathing thing, and you can grow and change a brand. And I love, I love all the learnings around consumer insights. That was my specialty within marketing. So actually understanding that consumer behavior, and what I say about marketing is it's, it's hardly rocket science, because if you look at a young child, they recognize that they speak differently and use different language and words, etc, when they're speaking to their friends, when they're speaking to their grandparents, when they're speaking to their teachers, when they're speaking to their siblings, and so already, the concept of I have a different consumer in front of me, and I need to change my language and what I'm saying and my communication skills. Need to tweak. A child understands that from a very early age. So when I think about marketing, that's what you're doing the whole time. You're changing what you're the what you're saying and the way you say it, so that you engage more strongly with your consumer, and that's what I love about it, because communication is just so powerful, and you can take people on a journey. I'm also you know you can change behavior before you change the attitude, but ultimately you can move people and kind of change their thinking and their their their habits.
 
</strong>Michael Hingson ** 19:11
What's a really good example that you participated in of that I love a marketing story, loving sales and marketing as I do, I'd love to hear a good marketing story. Um,
 
<strong>Louise Baxter ** 19:22
well, there's, there's, there's quite a few. And I'll, I'll give you one. There was, I used to work on all the roads and traffic authority business, and at that stage, we were responsible for handling all the campaigns, from speeding to seat belts to drink driving, etc. And what was really powerful about those was your results were that every day you came into work and the road toll was there, and the road toll was, you know, up or down. And to work on campaigns which, over years, reduced the road toll because of the messages that you would keep. Communicate to people about speeding, etc. So whether people believed that they should be going, if you know, 10 kilometers slower in that particular zone or not, the messages of you know of penalties being caught, whatever the messaging you used to slow them down in that moment worked, and that saved lives. So, you know, that's, that's an example. I also worked on brands such as Special K, you know, and and for me, seeing, we created a fantastic campaign here that ran for about 20 years, and it was based on the the traditional Special K ads where women would wear clothes that they had years ago. And this one was about a mini skirt, but it was done in such a way that the woman was Stuart was the strength in the TV commercial. She was the lead. And that grew the business, and grew Special K at that time, at like, three times the market average for any, you know, product growth. So to see those things, and what I love is the results. And you you get it very strongly in those moments and and it's exciting.
 
</strong>Michael Hingson ** 21:17
You mentioned having been involved with working with Fritos and so on, which strikes a nerve when I lived in New Jersey, somewhere along the way, ranch flavored Fritos came into existence, but they didn't last very long, and I miss ranch flavored Fritos
 
<strong>Louise Baxter ** 21:34
we used to do when I worked on those snack food brands. We did so much testing and to to create tastes that are suitable, because tastes do change significantly, you know, region to region, and so ensuring that we had exactly the right flavors that would resonate and and sell here was really important to us. But along the way, we had some shockers, and we did have a lot of the specialist from FRITO lay in the states out working with us to craft those flavors. So we eventually got ones that worked here and for this region.
 
</strong>Michael Hingson ** 22:13
Yeah, and I'm sure that that must be what what happened that ranch flavored Fritos just didn't sell enough. In
 
<strong>Louise Baxter ** 22:20
cell Michael, you didn't have enough friends,
 
</strong>Michael Hingson ** 22:23
I guess not. Well, we didn't know enough people in New Jersey. What can I say? But, but we contributed as much as we could. My wife and I both loved them, and we we bought ranch flavored Fritos every chance we got. But unfortunately, that really probably wasn't enough to keep it going. So we, we mourn the loss of ranch flavored Fritos. But you, you did that, and it's interesting, because if I were to bake this observation, in a sense, although part of your job has changed, part of your job hasn't changed, because it's still all about marketing and educating people. Of course, now you're on the not for profit side, but that's okay, but what you're doing is teaching and educating, and now you're doing it for more of a social cause than a profit cause.
 
<strong>Louise Baxter ** 23:21
You're exactly right what we're doing every day because is, we're marketing our organization, and it's all about communication, and that communication might be very different with, you know, high net donors to community groups who support us in terms of how they connect with us. The impact stories are the same, although you also learn that certain individuals might prefer programs that support children, or might support prefer programs supporting older people, older children, or might support programs that support our Aboriginal and Torres Strait Islander children. And so you learn that through all your discussions. So it's all about hearing, because marketing is about really listening and and so I am still, you know, everything we do is about really listening and really hearing from the kids and the young people we support. You know, we need to listen to their situation and what, from our program's perspective, is working for them. So I feel it's very, very similar to what I did, because I was a product manager, so I was always listening to our customers to create more relevant products, and then communicating to people so that they we could sell those products. And the difference here is, back then they were the same people, so you would listen to your customers, then you'd be selling to them. And now what happens is our customers are the children and young people who are seriously ill and hospitalized, and our customers, the people where we're getting the funding from, are the donors who. Support those programs. So you break it into different groups, and we have far more stakeholder groups that you're managing in the profit for purpose sector than you do in the for profit sector. But that keeps it
 
</strong>Michael Hingson ** 25:14
interesting Well, so what is in in what you're doing today? And I'd be interested to to hear a contrast. But what does what does success mean to you today, and what did success mean to you when you were in the marketing world?
 
<strong>Louise Baxter ** 25:30
I think that that's always, you know, being the best you can be, and achieving the the metrics you need to achieve. So that's not changed, and always having really positive relationships with, you know, and partnerships. So for me, none of that's really changed. And I think that, you know, authenticity is very, very important. And so I constantly say, you know, with me, what you see, what you get, I'm the same person, no matter if you're a friend, a colleague at work, whatever, and I think that makes life much easier than if you were different people in different spaces. So I think there's a there's something that's very consistent about that. And I, I am that kind of person who doesn't take no for an answer. It's just okay. That's that's a bit trickier, but how can we get that done? So I'm always, always been solution focused, and I think that's been that's really important. And I think, you know, Obama has made comments about the type of people he wants to employ, people who get stuff done, and that's that's exactly me, and who I look to work with. So none of that has changed, but for me, it's now incredibly important. We're changing lives every day, and I think that what Starlight does in this country is we believe that that happiness in childhood matters, because happiness in your childhood is the strongest determinant of how you perform in your education, your employment, and with long term healthy life behaviors, children who are seriously ill have their ability to be happy significantly impacted. And so what we do is we sort support them with a whole range of programs. And I can talk about our theory of impact, but it builds their well being and resilience. And I know that that that you talk a lot about, you know about fear, and I think resilience is that thing that that gives you the strength to move through those things that may be frightening to you at some stage, and kids who are seriously ill are going through so much that is unfamiliar and frightening to them and painful. And so Starlight has been creating programs which are all about positive psychology and built on the tenants, if we can build, if we can distract a child by something that's positive help them to look forward to something positive. On the other side of treatment, it changes their engagement with their health care, and it changes their health outcomes for a positive and so that's incredibly important, and we were using this a decade before Martin Seligman even coined the phrase positive psychology and and now as as clinicians recognize, and they've recognized this for a long time, but are increasingly recognized the ways this this can be used to create improved health outcomes. And let's face it, you know, healthcare is one of the most innovative, fast moving sectors you can possibly work in, and clinicians have changed and improved health outcomes for every illness and disease you can possibly think of, and that's amazing. And so Starlight has been part of that improvement in healthcare, but the recognition that your mental health and well being is completely connected to your physical health and well being. And so while the doctors and nurses the clinicians look after the physical Starlight is engaging with the child within the illness and helping to lift their spirits, support their well being, resilience, giving back that joy of childhood. Because, you know, a clinician once said to me, Louise, in treating their illness, we steal their childhood. And so what we're about at Starlight is giving those kids back their chance to simply be a child and have that fun of childhood, which is where we started this conversation. You know, childhood should be about fun and having no inhibitions and not worrying, not a care in the world. And children who are seriously ill live in a very kind of adult world where they're dealing with concepts such as life and death. And that's not where any child should really be.
 
</strong>Michael Hingson ** 30:05
So when you're when you're dealing with a child, what, what? What do you do to bring the child back to the child, if you will, as opposed to all the the challenges that they're going through? Because certainly, when you're dealing with a disease like a cancer or whatever, it is, a very tough thing. So how do you bring that child back to being able to be a child at least for part of the time?
 
<strong>Louise Baxter ** 30:32
And that's, that's, you're absolutely right. It's about moments, because, and we talk about moments which matter. You can't do it for 100% of the time, but if you can lift that child and distract them and take them away from that, even if just for a moment, it changes everything. And I, I we have a whole range of programs that cater for this, in hospital and also in community. And last year, we created nearly 2 million so it was 1.9 million positive Starlight experiences for children. And that's the way we talk about it, because they're all so different. But we work in three general areas, and that is, we transform, we work in partnership with the clinicians to transform the healthcare experience, and we even build physical spaces in the hospitals, all the children's hospitals in Australia, which are manned by a character called Captain starlight. So we employ nearly 200 Captain starlights, who are all professional performers, and they work with the children, and they engage. They don't perform, but they use performance skills to engage with the child and the child's imagination, because a couple of things about children is that they are in they have incredible imaginations, and they are also easily distracted. And one of the things about most parents is they they try to work out how they keep their child focused? Well, we use the fact that children can be intensely distracted for good. So, you know, for example. So talking about that transforming the healthcare experience, some of our captain starlets will actually work in a treatment space with the clinicians, and they know how the treatment is going to unfold. Not so they could ever perform the treatment, but be so they know when to distract the child, when to keep the child very calm, etc, throughout that procedure. But let's say it's a burns dressing change that to a child. The pain of having a burns dressing change is like having your skin removed every time the dressing has changed, and what we do is we have our captain starlights there, and children don't have the psychology of pain in their mind. They will be intensely distracted, and their pain threshold then increases by up to 75% by simply distracting them, which means then they don't need to have an anesthetic for their treatment, which means that that child may not have to stay in hospital overnight because of that anesthetic and etc. So by using the power of a child's mind engaging with them, we can change that scenario. They won't feel the pain. Now, for an adult, that sounds weird, because if we were having that burn stressing changed on an arm, even if someone was distracting him, we'd be waiting for the pain, whereas a child just gets absorbed in the distraction and is not waiting for the pain. And so that's the difference. So we transform the healthcare experience, we provide opportunities for children to connect, because social isolation is one of the key issues associated with serious illness and treatment. They're pulled away immediately from their local friends and family, often into, you know, a hospital that's in the city, and that's the way our healthcare system works. The big children's hospitals are in the cities. The kids come out of regional areas and into that so they're away from everything, all their friends that their bedroom, everything that's familiar, and so that social connection is really important. That's part of what we do in our Starlight Express rooms, which are in every Children's Hospital. They also are TV stations within those hospitals and broadcast to the bedside of the child. So if the child's too sick to come into the Starlight Express room, they can be part of that and have that social connection from their bedside. So quizzes, for example, are really important for us, and we run a quiz every day, and sick children have lost that ability to compete in so many ways and have fun and have that little banter that you have with people when you are competing. Yet a quiz brings that all together. And we often have, we always have prizes, but it means a child in their bed who can't physically come into another space with another child for issues in terms of their illness and and. Um and infections and cross infections, etc, they can still be involved, and they can win the quiz, and, you know, be on television and chat with the other kids. So those things are very important. And we also promote entertainment, because entertainment is a great way of of distracting children. And so we talk about what we do. We transform the healthcare experience. We provide social connection that's so missing, and moments of entertainment. And our program sometimes deliver all three, but they're created for one specific reason, and so we're all about having fun. And for me, when I see a child come into a Starlight Express room, especially a child who's recently been diagnosed, you can see they're often in a wheelchair. They're holding an IV drip. They have their head down, their shoulders down, they have the weight of the world on their shoulders. They're looking like no child should ever look and you see this child come into our space and start to lift because a Starline Express room is a haven away from the clinical nature of the ward. They start to lift. They see the space. They see the captain starlights, and for me to observe that same child, 510, 15 minutes later, roaring with laughter, completely forgetting where they are and why. That's the power of starlight, and that's what we do through all our programs every day. And that moment lifts that child and gives them, builds their resilience and gives them the ability to go back into that next round of treatment, surgery, etc. So it is in that moment, and it changes everything.
 
</strong>Michael Hingson ** 36:40
How does the starlight experience differ in America and our healthcare model here as opposed to in Australia? Do you have any idea?
 
<strong>Louise Baxter ** 36:52
Yeah, well, we have, we man all of the spaces in our hospitals. So the hospital, when a new hospital is being built, they they they allocate a section that is the Starlight Express room space. We then build the Starlight Express room, and these are quite large spaces, and then we man it with our own paid team members and volunteers that would never happen in your healthcare system, just with legal issues and liability, etc, you'd never see that happening in in America. So that's, I think, the key, the key difference from things that we do in Australia, we also are a wish granting organization, and we are the largest wish branding organization in Australia, and we have programs called we have a program called Live Wire, which supports young people, so teenagers and up to the age of 20, and that is in hospital. So we then don't have Captain starlights. We have live wire facilitators, and then we have live wire online. We also have a virtual Star LED Express room, which we created and trial during COVID. Because obviously everything around the world and definitely in Australia, was in lockdown, and our programs were an essential service in the children's hospital, but we were restricted, and so we'd been toying with the concept of a virtual Starlight Express room for a long time, and so we used COVID as that opportunity to trial that, and we trialed it. It was very successful, and we're now rolling planet Starlight into every hospital across Australia. All people need there is a QR code. And so we put up beautiful posters, which are also games that kids can play that has a QR code, and they can go directly to Planet starlight. And planet Starlight is set up has live shows of Captain starlights during the day, but also games kids can play directions, how to do art. So if a child's seriously ill, but at home or in another hospital, they can do all of this stuff. And it's it's not that you need a full tank kit. We do it and understanding that children will be able to work with what they have that's near to them. We even have things like I spy for an emergency room space so that kids can stay distracted, no matter what part of a hospital they're in. We also now support families who are in at home palliative care, because 70% of children in this country who are in palliative care are at home. That's not necessarily end of life palliative care, but palliative care can go on for a number of years, and those families are incredibly alone and isolated, and so our Starlight moments program delivers things to uplift that family and have them know that someone's thinking of them during this time. And. Again, it is those moments which really, truly matter.
 
</strong>Michael Hingson ** 40:05
So, um, how did what? What do you know about how it works here, or what actually happens in America? Do you have any real notion about that? I mean, I understand all the legalities and all that, but how does it differ what? What do they do here to be able to foster that same kind of climate. Yeah,
 
<strong>Louise Baxter ** 40:22
they're still about happiness matters, right? Which is fantastic, and they do that with, I'm trying to think of the name now Fun, fun boxes that they have delivered into hospitals with toys, etc, for kids. In some hospitals, they are able to do a refresh of a playroom to make it a starlight space. But it's then not like ours are manned every day with team members. They have little carts that help kids transport round the hospital. So yeah. So they have a whole range of things that they can do within the limitations of the different health system. It
 
</strong>Michael Hingson ** 41:06
must be a real challenge to keep up the spirits of all the people who work for starlight. How do you keep a positive work environment and keep everyone moving forward and hopefully reasonably happy in what they're doing, because they they have to see a lot of challenges. Obviously, yeah,
 
<strong>Louise Baxter ** 41:26
we we're authentic with our commitment to positive psychology. And so getting close to 15 years ago, we started working with a group here in Australia called the positivity Institute, and we started training all of our team members. So every team member who joined Starline is trained in the tools of positive psychology, because you're absolutely right. And I use the airplane analogy, you know, if the plane's going down, you're always told that you put your you have to put your oxygen mask on yourself, because if you don't put it on yourself, you're of no use to anyone else, and POS, psychs like that, you have to care for yourself. And self care is so important, because if you are not caring for yourself, and if you are not topping topping up your own cup, then you're of no use to support and coach and help other people, and so we have positive psychology is the one authentic thing that, just you know, moves right through our organization. It's at the heart of everything we do for the children and young people. And importantly, every question we ask ourselves about every business decision is, will this improve the way we support the seriously ill children and young people, yes or no, and then what we do is we carry that through, because for us to be able to provide the support we do, and you're absolutely right, working often in very challenging situations, we need to know how we can look After ourselves. So POS site flows through the whole organization, and we are an organization that is a great place to work in Australia, there's actually, you know, a survey that's done annually, and corporates and other organizations are ranked, and we're always in the top group of performers there. So it's, it's also very critical to maintain a high performing team, because we need to be sure of able to have our team bring their best self to Starlight every day. And that's what post psych does for us. How does
 
</strong>Michael Hingson ** 43:37
that work? What? What do you do? I mean, you, you obviously have people who go into situations and they get hit with so many sad sorts of things, but obviously you're able to bring them out of that. How do you do that? Well,
 
<strong>Louise Baxter ** 43:52
as I said, Everybody's trained up front and recognizes the tools or has the toolkit for prossite, but we don't just leave it there. So the people who are working in hospitals have daily debriefs. They have a support crew from an employee assistance organizations who work with them. That's the same person who works with those teams. So they then have weekly debriefs, monthly, quarterly. So we're onto it. It's, it's, it's a, May, it's a, it's a, it's very strategic in the way we support them, and it's very considered. And so that support is there for people on a daily basis. So
 
</strong>Michael Hingson ** 44:35
you, you, I'm just thinking of a question I'm going to ask, you're doing a lot with children and all that, which I think is really great. Is there any chance that this kind of approach could also work for older people, adults and so on?
 
<strong>Louise Baxter ** 44:57
Absolutely, and it. It would also work. I mean, we're working with seriously ill, right, and hospitalized children, but it would also work with group, other groups of vulnerable children. So, you know, happiness and positive psychology is something that works for everyone, quite frankly. And so one of the things that's a side benefit of starlight being in a hospital is it lifts the morale of the whole hospital team. So the hospital, the hospital team, is happier. Because if you think of working in a children's hospital, if Starlight was not there, it can be a pretty dour place, and the challenges are every day, but with starlight, they're lifting the spirits, having fun, being silly. It changes everything for the clinicians I know, I've been at the door of a lift, an elevator, as you would say, and and before the lift, the doors open. A doctor who's been waiting there, notices that two captains walk up to hop in the elevator and and the doctor will say, I'm taking the stairs. I never know what those guys make me do between floors, but laughing. So you know, our captain starlights are about that fun. And the thing about Captain Starlight is they come from Planet starlight. So there's a mythology around them, and they fly to planet earth every day in an invisible rocket ship that lands on the roof of the Children's Hospital. And the great thing about this is that the children are then in the gun seat in because they understand everything about Planet Earth, and the captains don't. So the planet the captains will do silly things like pick up a pen and use it like a telephone and go, Hello, you know. And the children will go, No, not that. So it's that merge of slapstick and kind of vaudeville and the child engaging with the child. But they will, can they? Our captain? Starlets will do that silliness with doctors and nurses too, which is also hilarious. And that's the comment from the captain from the doctor. So Right? It keeps the morale of the entire hospital, because, you know, it changes from having children who are crying and distressed and frightened to children who are roaring with laughter, um, despite the fact that they're seriously ill, that's great.
 
</strong>Michael Hingson ** 47:25
How can we bring that to adult patients?
 
<strong>Louise Baxter ** 47:29
Well, do you know what I've been working or I've been walking with our captain starlights as they've had to move through an adult part. You know, some of our hospitals are adults and children's and then the youth are on the other side. As we've walked through, an elderly person stopped and said, Hey, captain, could you sing me a song? And so they had their ukulele there, and they launched into, you are my son. I think he might have requested, You are my sunshine. And you can see immediately the change in the person. So it, it is something that definitely works, but at the moment, we don't have the funding to meet all of the need that we have for children and young people. So while it's, you know, potentially a great concept, it's, it's not something that we can move into in the the immediate future. Yeah,
 
</strong>Michael Hingson ** 48:24
and you can only do what you can do, but it would certainly, it would seem to me be exciting if people would bring more of those programs to adults too, because adults could could use it. And I'm sure you know that I'm not saying anything magical at all, but I would think there are ways to bring a lot of this to adults that would help lift their spirits. I know when my wife was in the hospital, it was very boring for her. Now she was in a wheelchair, so she was in a chair her whole life. So she had other challenges being in the hospital when she needed to use a restroom or have help with a bedpan, sometimes it took a while and so on. So just a lot of things that could have been better for her, that I think would have made her experience better. And I realized that she was probably, in a sense, a harder case than some, but still, it would just be so nice if we could do more to help all of the different kinds of patients in hospitals and make it a better experience for them.
 
<strong>Louise Baxter ** 49:23
Yeah, that's that's what we're doing about, about changing that healthcare experience,
 
</strong>Michael Hingson ** 49:29
yeah. What about the whole concept of diversity, equity and inclusion and so on? How do you deal with a diverse population? So for example, in all the things that you're talking about, what if you discover that one of the children that you're dealing with is blind in the hospital? How do you adapt so that they get as included as other people in the things that you're doing? Yep,
 
<strong>Louise Baxter ** 49:53
we have. All of our team are trained in dealing with. Children who are blind, who are deaf. We actually recently had training, and we had our captain starlights. They were all blindfolded, and they were going through sensory experiments to teach them how they can better use sound and other things to work with children. So So our team is trained across all of those different areas, because you're right every day, we do deal with children who are deaf, who are blind, who are in wheelchairs, who are non verbal, who are on the autism spectrum, but all of those things. So we have to have teams trained. Our team is trained to understand how they can deliver an exceptional experience to those children, as well as children who don't have those differences. So
 
</strong>Michael Hingson ** 50:56
clearly you have a we got to get it done. Got a really positive attitude to get things done. Where did you learn that attitude? Because that's a very positive thing that I think more companies and more people in general ought to learn. The whole concept of, we're going to get it done no matter what it you know, I don't want to say no matter what it takes, but we're going to get it done, and we're very positive about that. Yeah,
 
<strong>Louise Baxter ** 51:25
I'm not sure that I learned it, but I think that there are people in life who you see that way. I always, I always jokingly call it waiters with their heads up, because, you know, you see when you're in a restaurant often, there's those people who walk past your table and don't pick up the dirty plates, who aren't looking for things to do. And then there are those other ones who you can see are going from table to table, doing stuff everywhere. And I always say they're the people I want to employ, the waiters with their heads up. So I think it's an attitude you have in life. And you can either kind of say, well, that's a challenge, and that's difficult, but how can I get that done? Or you can say, well, that's difficult. I just won't do that anymore. And and, you know, we need people who want to get stuff done and who always have a pot and having a positive attitude just makes you feel so much better than dwelling in the negative. And you know, I hate people who are always who those negative Nellies or nets or whoever they are, and they bring you down. So positivity is something that I think helps all of us every day. And why wouldn't you choose to be positive? Yeah,
 
</strong>Michael Hingson ** 52:37
and it is a choice. And the reality is that no matter what goes on, I think we can choose to be positive. One of the things that I've been saying for many years, that I learned because of the World Trade Center, basically, is don't worry about what you can control. Focus on what you can let the rest take care of itself. We're so worried about every little old thing in the world that we don't tend to be positive about anything, and that doesn't help any of us. No,
 
<strong>Louise Baxter ** 53:07
I think that being positive is so incredibly important. It makes you feel better and happier, makes everybody around you feel better and happier. So why wouldn't you do it? And I actually use this at Starlight too, because sometimes team members like you reach a point in your in your work life, and I did. I left Starlight because I needed a new challenge, and Starlight didn't have that challenge for me. So why hang around and become that disgruntled person in the corner who's just trying to pull everybody else into their negative little corner and finds fault with everything the organization does. Why would you stay? You know, and if you leave in that instance, you go to somewhere where you can contribute, and you feel great. You're doing a great job. The organization gets someone into your role who really wants to be there, and all that negativity stops. So in positive psychology, the end game is flourishing. And so I jokingly say at my team all the time, if you don't want to be here anymore, if you're not feeling challenged, please go flourish somewhere else. Don't stay here and become that negative person who tries to bring everyone into their negative corner. It's just not good for you or anybody else. So, yeah. So, so the Go flourish somewhere else is a bit of a joke that people say they're going to have printed on my coffee mug at some stage.
 
</strong>Michael Hingson ** 54:30
Well, you went away, but you also came back. That's
 
<strong>Louise Baxter ** 54:34
right, that's right. And so I went away because I needed a new challenge at that stage. And that challenge, potentially, was the CEO role that it wasn't available then. So I went and I did something else that I loved. And then, you know, the board came back to me some time later and said, Would you come back as CEO now? And I said, Yes. So there you go. And then I'd had a different experience, which actually helped. Me to be a better CEO. So as you say, if you're always moving forward, if you don't get hung up about things, and if you choose positivity, that really can set you up for a much better life. What
 
</strong>Michael Hingson ** 55:13
are some of the challenges that Starlight is facing in Australia today?
 
<strong>Louise Baxter ** 55:19
I think that for us it's a nice challenge, because as clinicians recognize the power of positive psychology and the power of the mind in improving health outcomes, they're very creative, and they're coming up with more and more ideas as to how star lack could be used, but we can only deliver if we increase our funding. And obviously, I think globally, communities are under pressure financially, and so those things kind of don't work together. And that's that's a challenge for us. I think we live in a world of increasing complexity and compliance and and we need to within that, ensure we meet the requirements and the criteria, but we do it in the simplest possible way, because simplicity is better for your mental health. It's more effective and efficient. And so sometimes within the the complexity of compliance, people are on making things even more bureaucratic than they need to. So really keeping things simple, I think, is is important against the backdrop of what's happening. And the exciting thing is we work in the sector of health care. And health care is always changing, always improving and and that's a great thing to be part of. What
 
</strong>Michael Hingson ** 56:48
do you think are well, what would you tell somebody from, let's say, one of your former jobs in marketing and so on, what kind of advice would you give them based on what you now know as being the CEO of starlight, for, my gosh, what? For 15 years, 14 almost? Well, 15 years, yes, almost 16 years. Yeah,
 
<strong>Louise Baxter ** 57:10
I think that. I think people have to be true to themselves. You know, you have to be authentic. Choose positivity is something that I would always give advice around, because, as you said, it is a choice, and I fail to understand why everyone, anyone would choose the negative, yeah, side of that equation and really focus on getting stuff done. So never sit back and be lazy. Always be working to be that, that person who thinks about themselves others and cares and gets it done,
 
</strong>Michael Hingson ** 57:55
yeah, we we spend way too much time, because I think we're taught so much to be negative when we don't get taught nearly as much about being as positive as we can be. I know that my parents were always encouraging to me and my brother. I'm not sure my brother always got it quite as much as I did in terms of understanding it, but we were, we were taught that positivity was a choice. We were taught that being innovative and moving forward was a choice. And we also were encouraged to make that the choice that we made too, which is part of the issue, yeah,
 
<strong>Louise Baxter ** 58:37
excellent. And the other thing is, I would say, Do not be a perfectionist. I'm an anti perfectionist. Yeah, I agree. It gets you nowhere. Doesn't exist. And you know, especially in this day, where we can move, and we're very agile, kind of, I say 70% out, because if you say 70% and out, it means people will probably go to 80 or 90% but those people who, if anyone in a in an interview, proudly tells me they're perfectionist, they're gone because all they do is drive themselves and everyone around them crazy. So I don't want to have them in the organization. It
 
</strong>Michael Hingson ** 59:17
seems to me that the thing to say is that I will always do the best that I can do, and I will always give at least 100%
 
<strong>Louise Baxter ** 59:25
Absolutely.
 
</strong>Michael Hingson ** 59:28
Yeah, perfection is something I don't think most of us understand anyway, but if we give it our best, probably we'll achieve perfection, in a sense,
 
<strong>Louise Baxter ** 59:37
yeah, and get it done and get it out, get it happening, right? Because the thing is, if it's not, if it's, you know, if it's not, if it's not perfect, you get it out and you get to use it, and you learn so much more. So you got actually a better shot at getting it towards it. You can tweak it after,
 
</strong>Michael Hingson ** 59:55
yeah, well, well, market, well. And what you do. Do is you do the best that you can do, but you're if you're wise and good leaders. Know this. You also work with a team, and sometimes somebody else on the team can take the lead and enhance what you're doing, which is always a good thing.
 
<strong>Louise Baxter ** 1:00:15
Absolutely, you've got to have way smarter people all around you? Yeah,
 
</strong>Michael Hingson ** 1:00:22
I don't think there's anything wrong with having smarter people around you. Your your smarts is in bringing the team together.
 
<strong>Louise Baxter ** 1:00:29
Yes, that's right. So
 
</strong>Michael Hingson ** 1:00:33
what can you think other regions and countries learn from the challenges that you're facing?
 
<strong>Louise Baxter ** 1:00:40
I think we have, I think the world is so consistent in this day and age more than it's kind of ever been. You know, when you travel, you know, you seek out those places where we're different. Of course, we're different, but there's a lot more that's the same in this day and age than there ever has been and, and, you know, in some instances, I think that's quite sad, yeah, but there's much more consistency. So I think that there's, and there's always something that we can learn from each other, always. And that's what I look for. I'm excited by up learning things and you know, and and something that doesn't go according to plan is fabulous, because you learn so much more from that than something that just smoothly goes along and does everything you thought it would do.
 
</strong>Michael Hingson ** 1:01:35
Nothing wrong with learning from things that don't go well. I don't like the term failure and even mistakes, I'm not a great fan of but I think that what happens is that things don't always go as we plan. And the real question is, what do we learn from it? Absolutely which is, which is so cool? Well, Louise, this has been absolutely fun to be able to spend all this time with you. Now it's 10 in the morning where you are, so we should let you go do other things and get something done today. But I want to thank you for being here, and I want to thank all of you who are listening for being a part of our podcast today. I'd love to hear your thoughts about what Louise had to say, and I hope that you will communicate with her. And that's a good point. Louise, how can people reach out to you if they'd like to talk with you and maybe learn more from you, and what you have to say, I'm
 
<strong>Louise Baxter ** 1:02:27
on LinkedIn. So if, if those listening are on LinkedIn, you can find me. Louise Baxter, Starlight, Children's Foundation, Australia and or you can go to <a href="http://starlight.org.au" rel="nofollow">starlight.org.au</a>, we if you're looking for us, our website, and you'll find me through that as well. Cool.
 
</strong>Michael Hingson ** 1:02:47
Well, I hope people will reach out. And if you'd like to reach out to me, and I hope you will, you may email me at Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, and you can also, of course, go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, you can listen to all of our podcasts there. You can reach out to me. There lots of things you can do on the web. It's an amazing thing to be able to do things on the web. I also would really appreciate it if when you are thinking about us, if you'll give us a five star rating wherever you're listening to us or watching us, we really appreciate your ratings and your comments. So please do that. If you know of anyone who you think might be a good guest, and Louise, you as well. If you can think of anybody else who we ought to have on unstoppable mindset, would definitely appreciate you introducing us. We're always looking to have more people to come on and tell their stories and talk about what they do. That's the best way to learn, is learning by listening to other people and them telling their stories. So hopefully you'll all do that and again, Louise, I want to thank you for being here. This has been a lot of fun, so thank you.
 
<strong>Louise Baxter ** 1:04:07
Thanks so much, Michael. Have a wonderful evening.
 
</strong>Michael Hingson ** 1:04:14
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Starlight CEO and Positive Innovator with Louise Baxter</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3f09965c-3f71-45ac-b4b5-856b615088d4.mp3?source=rss&amp;ext=asset.mp3" length="95462065" type="audio/mpeg" />
<itunes:episode>320</itunes:episode>
</item>
<item><title>Episode 319 – Unstoppable Blind Financial Planner and Advocacy Leader with Kane Brolin</title>
<guid isPermaLink="false">https://pinecast.com/guid/47ebeb6c-462c-4604-8eb9-4892f07e9edf</guid>
<pubDate>Tue, 18 Mar 2025 10:00:40 -0000</pubDate>

<itunes:duration>01:14:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/85adbff3-517d-46cc-b24e-422283c69c05/UM319-Kane_Brolin-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time, Kane Brolin, will quickly and gladly tell you that as a blind person born in Iowa in 1965 he was mightily blessed to be born in that state as it had the best programs for blind people in the nation. Kane was born prematurely and, because of being given too much oxygen he became blind due to a condition known as retinopathy O. Prematurity. In fact I am blind due to the same circumstance. As it turns out, Kane and I share a great many life experiences especially because of the attitudes of our parents who all thought we could do whatever we put our minds to doing. Kane attended public school and then went to Iowa State University. He wanted to be a DJ and had a bit of an opportunity to live his dream. However, jobs were scarce and eventually he decided to go back to school at Northwestern University in Illinois. He formed his own financial and investment company which has been in business since 2002. He is a certified financial planner and has earned the Chartered Special Needs Consultant® designation.</p>
<p>We talk quite a bit about financial matters and he gives some sage advice about what people may realize are good investment ideas. He talks about investing in the stock market and urges investing for the long term. I leave it to him to discuss this in more depth.</p>
<p>Kane is quite committed to “pay it forward” insofar as dealing with blind people is concerned. He is currently the president of the National Federation of the Blind of Indiana. He also serves as a member of the Board of Directors for Penny Forward, Inc., a not-for-profit founded and run by blind people which strives to build a diverse and aspirationally-focused community of blind people who help one another achieve financial fitness, gainful employment, and overall fulfilment in life.</p>
<p>I find Kane quite inspirational and I hope you will do so as well. He has much to offer and he provided many good life lessons not only about financial matters, but also about blindness and blind people.</p>
<p><strong>About the Guest:</strong></p>
<p>Born in 1965, Kane Brolin spent his formative years in the state of Iowa and later went on to earn a Master’s degree from the JL Kellogg School of Management at Northwestern University in Evanston, Illinois, which is near Chicago.  Since the year 2002, he has owned and operated a financial planning and investment management business based in Mishawaka, Indiana, located not far from The University of Notre Dame.  Over the years, he has become a CERTIFIED FINANCIAL PLANNER™ Professional and has earned the Chartered Special Needs Consultant® designation.  When doing business with his clients, securities and Advisory Services are offered through Commonwealth Financial Network, a Registered Investment Advisor which is a Member of FINRA and SIPC,.</p>
<p>Having been totally blind for all his life, Kane feels indebted to many people who selflessly gave of their time, talent, and resources to help him acquire the education, skills, and confidence that enable him to lead a busy and productive life in service to others.  Many of those who made the biggest impact when Kane was growing up, also happened to be members of the National Federation of the Blind.  So after getting established on his current career path, he increasingly felt the impulse to give back to the organized blind movement which had served his needs from an early age.</p>
<p>Kane co-founded the Michiana Chapter in the National Federation of the Blind in 2012 and subsequently was elected to serve a two-year term as president of the Indiana State Affiliate of the NFB in October, 2022.  He is thankful for the early introduction of Braille, as well as for the consistent drumbeat from parents, peers, and professors which set and reinforced continuously high expectations.</p>
<p>In addition to his work with the NFB, Kane serves as a member of the Board of Directors for Penny Forward, Inc., a not-for-profit founded and run by blind people which strives to build a diverse and aspirationally-focused community of blind people who help one another achieve financial fitness, gainful employment, and overall fulfilment in life.</p>
<p>Kane lives in Mishawaka with Danika, his wife of 27 years, and their four children.  Kane and Danika were active foster parents for 11 years.  The Brolin family have been committed to numerous civic organizations; they and their family are active in their place of worship.  Giving back to the world is a continuously high priority.  They endeavor to teach their children by example, and they impart to them the wisdom of Dr. Martin Luther King Jr.: “You can all be great, because you can all serve.”</p>
<p><strong>Ways to connect with Kane:</strong></p>
<p><a href="https://www.brolinwealth.com/" rel="nofollow">BrolinWealth.com</a>
<a href="https://www.linkedin.com/in/kane-brolin/" rel="nofollow">LinkedIn public profile</a>
<a href="https://nfb-in.org/" rel="nofollow">nfb-in.org</a>
<a href="https://www.pennyforward.com/" rel="nofollow">pennyforward.com</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Hi, everyone. I am your host, Michael Hingson, or you can call me Mike. It's okay. And this is unstoppable mindset where inclusion, diversity in the unexpected. Meet today. We're going to do a little bit of all. We're inclusive because my guest Kane Brolin, or if you're from Sweden, it's Brolin, and it's pronounced Brolin, not Brolin, but Kane bralin, or broline, is in Indiana, and Kane also happens to be blind, and has been blind his entire life. We'll get into that. He is very much involved in investing and dealing with money matters that I'm interested to get a chance to really chat about it's always fun to talk to people about how they're helping people with finances and money and getting insights. And I'm sure that he has some to to offer. So we'll get to that. Kane also happens to be the president of the National Federation of the Blind of Indiana, and so that keeps him busy, so he deals with money, and he's a politician to boot. So what else can you ask for? I pick on Kane by doing that, but nevertheless, Kane, welcome to unstoppable mindset. We're glad you're here. Thank</p>
<p>**Kane Brolin ** 02:34
you. And there are there are times when the politics and the money issues can be a dream. There are other times it can be an absolute nightmare, either one, either one or both and and the thing that ties those together in common ground is that I walk in in the morning, and sometimes they have no idea what I'm about to walk into. So it does make for an adventure. Well,</p>
<p>**Michael Hingson ** 02:57
the Fed has lowered interest rates. What do you think about that?</p>
<p>**Kane Brolin ** 03:01
Well, there is some ramification for what happens in the consumer marketplace. The main thing that I've been hearing today is that even with those lowering of short term interest rates, you're seeing some long term interest rates go down the mortgage rates, especially, and those two are not necessarily always related. You don't always see the long term interest rates that the market determines through supply and demand. They don't always go in sync with the short term baseline rate that the Federal Reserve banking system sets, but in this particular case, they are, and what I've been reading this morning is that that may be at least good news in the short run for consumers, because they'll be paying Lower interest for new mortgages and also perhaps lower credit card rates or credit card payments. Of course, the downside is that if one invests and is lending money instead of borrowing it, that means sometimes lower rates of income that you can get from things like a certificate of deposit or an annuity. So there's always two sides of the same coin, and then it depends on which side you happen to be looking at. At the moment, right now, the market seems to like this convergence of interest rate activities, and the stock market has generally been up today. So by the time people hear this, that won't matter because it's a whole different day, but, but right now, the early returns coming in are pretty good for the the common human being out there trying to just manage their money.</p>
<p>**Michael Hingson ** 04:54
Well, that's not really surprising, in a sense, because rates have been high for a while. Yeah, and things have been tough. So it's not surprising that people have made, and I would put it this way, to a degree, the marketing decision to respond favorably to the rates going down, and I know there's been a lot of pressure for the thread to lower its rate, and so they did. And I think that a lot of different entities kind of had to respond in a reasonably positive way, because they kept saying that it's time that the rates go down. So they had to respond. So we'll see how it it all goes. I</p>
<p>**Kane Brolin ** 05:33
think, you know, and there's an issue I think that's salient to people with disabilities, blind people, included, if it's less expensive for the consumer to borrow money, it should follow that in the coming weeks, it should be less expensive for businesses to borrow money if they need some, and they may be more inclined to open up more jobs to people or to not shrink the jobs or The hiring that they have done by laying people off so and that's what I was just about. No one is a recession, and so it may mean that there are openings, there's room in the job market for more of us, because the thing I'm most passionate about in this whole game of helping blind people is getting us access to money and getting us access to gainful permanent work.</p>
<p>**Michael Hingson ** 06:24
And that's what I was actually going to going to talk about, or not talk about a long time, but, but mention was that the real test will be how it affects the job market and the unemployment rate and so on. And I hope that that that will go down. I know it's been sort of ticking up a little bit, although in reality, of course, for persons with disabilities, the unemployment rate is a whole lot higher than around 4% so it'll be interesting to see how all that goes all the way around. But even just the national unemployment rate, I would hope that if that has been an excuse because the rates have been high, that now we'll see that start to drop, and, you know, so we'll see. But I think it's a it's going to be one of those waiting games to see how the world responds. Of course, we have a whole political thing going on with the election and I'm sure that some people on the political side like the the drop better than people on the other side do, but again, we'll see how it all goes. So it's it makes life fun. Well, tell me a little bit about you, if you would, sort of maybe the early cane growing up and all that sort of stuff. You were born, according to your bio, back in 1965 so I was 15 at the time, so I remember the year. So you've, you've been around a little while, though, however, so tell us a little bit about the early cane.</p>
<p>**Kane Brolin ** 07:54
Yeah, I don't remember too many years, or any years, really, prior to about maybe 1971 or 72 with any degree of real clarity. You know, I would say that my early years were a mixed bag, but in the main they were good, of course, being immediately confronted with rLf, or retinopathy of prematurity, as they call it these days, and being blind from the very beginning, most people would probably out there consider it a tragedy. But if I if I knew that it was my fate to be a blind person, which I suppose it is, then I won the lottery as being a blind person, I think. And that might be a controversial statement, but the truth is that there is no place in the United States, and probably no place in the world that would have been better for me to grow up in in the late 1960s and 1970s than in Iowa, because now there was, there was no other blindness in my family. It's not hereditary. My parents had no idea how to deal with it in the very beginning.</p>
<p>**Michael Hingson ** 09:12
Were you born prematurely? I was, yeah, which is why I weigh you have that</p>
<p>**Kane Brolin ** 09:16
something like two pounds, 10 ounces at birth. So there is a part of me that realizes that I am very fortunate to be alive, and I'm very fortunate that my brain has functioned pretty well for most of my life. You can't always count on that either, you know, and when you get when you get older, my my father was a very bright person, and yet he lived during the last 10 years of his life, he struggled with dementia and some other problems so but I can say that I've had a good run so far, and you know what they what they didn't know. At least my parents and others in my family knew what they didn't know. And I. But when you don't know what you don't know, you flounder and and settle for almost anything, including fear. But when you know what you don't know, then you understand you need to research things. And I happened to be in a state that had been graced by the presence of Dr Kenneth Jernigan, principally. And of course, other people that I had no idea who they were at that time. You know, folks like James gaschell and James on VIG right, and and others. I think Joanne Wilson came out of that mix. I didn't know her either, but I've read about all these people in the past, but, but first and foremost, my parents found out that Dr Jernigan was number one, very brilliant. Number two did not settle for low expectations. And number three had the advantage of being both the head of the Iowa Commission for the Blind, which was a state sanctioned Agency, and the National Federation of the Blind, which is, or, you know, has been for most of the last 84 years, the leading advocacy organization and civil rights organization of the Blind in in the United States. Now, I'm not here to make a political point about that, but in Iowa, they were definitely more well known than anyone was, and because he could pull strings which influence things like educational budgets, and he also had very much a civil rights mindset and an aggressive mindset of going forward and breaking down barriers, this is a rare combo platter of traits and possibilities that I very much benefited from. And when I say that, I mean that from the very beginning, at five or six years old, I had Braille. I didn't have Braille in the beginning, but, but my parents did and and my dad actually knew enough about it to construct a set of blocks with print lettering on one side, Braille on the other side. And so not only did I have a really good teacher in my first couple of years of public school education named Doris Willoughby, some may be familiar with her. I know Doris will rip she has passed on in the past couple years, but she made a great impact in in my life, and a very deep impact in others lives too. But because of her influence and like minded people, I had access to books. I had access to mostly mainstreamed integrated education, where I was in the classroom with other sighted students, except for certain parts of certain days, you know, I had access to a great big wall mounted tactile map that was like a puzzle. And I understand Dr Jernigan designed that one too, where I could actually feel and take apart the states of the Union. And so I could tell where Oklahoma was, where Massachusetts was, where Indiana is. I could tell the shapes of the various states. I thought it was kind of curious that California, where you are from, Michael, is shaped very much like a banana, or at least that's what occurred to me at that time. I had recorded books. I had talking books. And you know, while there are things I did not get out of a mainstream public education that I kind of wish I had gotten out of it, from a social standpoint, from an athletic standpoint, the academics were on point, and I had access to resources, and I kind of just was living in a in a dream world, in a way, because even through my college days, I thought, Well, gee, it's great that we have all this now. Why is there all this blind civil rights stuff going on now? Because this was solved from the beginning of my childhood. Little did I realize that that is not the case in most other parts of the country or the world, but I got what I needed to at least have a shot on goal at success, and I'm very grateful for that, and it's one of the reasons that I have chosen to dedicate a portion of my life, during my prime working years, even to the National Federation of the Blind, because I want to pay this forward and help out some people that may not have had all the advantages that I had, even, even in the bygone days that I was growing up,</p>
<p>**Michael Hingson ** 14:23
sure? So tell me, because I went through some of the same experiences you did in terms of being born premature and becoming blind due to rLf, which stands for retro enteral fibroplasia. And if people want to know how to spell that, they can go by thunder dog, the story of a blind man, his guide dog, and the triumph of trust at ground zero. And you can learn how to spell it there, because I don't remember how to spell it. We put it in the book, but that's what I remember. But so when you be when it was discovered that you were blind, how did your parents handle that? What did they say? Right? What did the doctors say to them? Because my experience was and, you know, of course, I didn't know it at the time, but my parents told me later that the doctor said, send him off to a home because he could never amount to anything, because no blind child could ever contribute to society. What was, if, from your understanding from your parents, what was what happened to you? If any</p>
<p>**Kane Brolin ** 15:21
doctor ever said that to them? They never told me about it. What I what I do know is that there is an eye doctor that was a part of their lives, who I saw a couple of times, probably in my childhood, who was a a female optometrist or maybe an ophthalmologist in the area, and they really had a lot of respect for her. I never felt marginalized or dismissed. Yeah, as a part of my childhood, part of it is that I don't think my parents would have tolerated that, and my</p>
<p>**Michael Hingson ** 15:55
parents didn't, either my parents and my parents didn't either they said, No, you're wrong. He can grow up to do whatever he wants, and we're going we're going to give him that opportunity. And they brought me up that way, which is, of course, part of what led to my psyche being what it is. And I too, believe in paying it forward and doing work to try to educate people about blindness and so on, and supporting and and I've been involved with the National Federation of the Blind since 1972 so it's been a while. Yeah, I would say,</p>
<p>**Kane Brolin ** 16:27
I know I remember. I have a very, very fuzzy memory of being four, maybe five years old, and I know that they considered putting me into the Iowa Braille and sight saving School, which was a school for the blind in Iowa no longer exists, by the way, but they did consider it and decided against it. I don't think they wanted me to just go off to boarding school I was five. I know that that does work for some people, and I know that in later years, I've read that in some cases, even Dr Jernigan believed that schools for the blind were better, especially in places where there wasn't a truly sincere effort by public school systems to integrate and set high expectations for blind students. Well,</p>
<p>**Michael Hingson ** 17:13
of course, here in California, for example, in the 50s and so on, as the California School for the Blind we had and and earlier, Dr Newell Perry, among others, who was a blind mathematician. Of course, Dr tembrech was was out here, and there were values and reasons why the schools could make a difference. My parents were pushed really hard by my elementary school principal to send me off to that school, and I actually remember hearing shouting matches between them, because parents said ah and and I didn't go to the school. I don't know what it was like by the time we moved out here and we were putting me in kindergarten, first and second grade. So like in 5657 I'm not sure what the school was like, but my parents didn't want me to not have a real home environment. So, you know,</p>
<p>**Kane Brolin ** 18:12
yeah, and so, you know, I remember my childhood is, well, it wasn't like everybody else's childhood. One of the the issues happened to be that my the neighborhood that my family lived in, did not have a lot of kids in it that were my age for most of the time I was there, the schools in the early to mid 70s at least that admitted blind students in the town that I grew up in, which was Cedar Rapids, Iowa, there was only one set of schools on the opposite side of town where they were sending blind kids for those resources. Now that later changed and the decision was made. I guess I made the decision to stay out there. So one of the differences was that I was bussed from the southeast side of town to the southwest side of town. So there were kids I got to know through school, but I didn't have any kind of social life with most of them, with a couple different exceptions, through my childhood. So it was a lot of academics, it wasn't a lot of play time, right? That certainly informed how I grew up, and it's made me a little bit struggle to understand and and be a really sensitive, playful, patient type parent, because my my kids and I'll, we'll go there when we get there, but my, my children, I have four, they're all still in home right now, are very normal kind of rambunctious kids that enjoy and struggle with the same things that any other kids do. They are all sighted, but, but my parents were. Was pretty strict. They set high expectations, but some of that was high expectations for behavior as well. So I really wasn't ramming around and causing trouble and getting into mischief and, you know, getting on my bike and riding for miles outside the way kids did in the 70s. So there there were limitations in my childhood, but, but, you know, my parents, too, expected me to utilize and to have the resources that would lead me to be anything I wanted to be. And I honestly think that if I had said, I want to be the President of the United States, they would not have ruled it out. Now, the only thing I've really been president of is several different civic organizations and the Indiana branch of the NFB. You know, that's something not everyone does. I've interviewed a governor before when I was a journalism student. That was fun, and I've met congress people, but they did not set the limitations. You know, sometimes maybe I did, but but they didn't. And so I'm really grateful for that, that as long as I knew what I wanted, they made sure that I had the tools and access to whatever training they knew about that could help me to</p>
<p>**Michael Hingson ** 21:18
get there. So you you went through school. And I think our our younger lives were fairly similar, because I also, when I went into fourth grade, and we finally had a resource teacher in the area, I was bused to the other side of town for that. And all of that kind of came together when I started high school, because everyone in Palmdale went to the same high school, so anyone I knew prior to going across town, I got to know again, and still knew as as friends growing up, but we all went to high school together. But you know, I hear exactly what you're saying, and my parents did not impose limitations either, and I'm very blessed for that. But you went through school and then you went to college. Tell me about college.</p>
<p>**Kane Brolin ** 22:19
It was a fun experience. Glad that I went through it. I attended Iowa State University for my bachelor's degree. I know that you've never, ever heard this before, but I really dreamed about being a radio personality. And I say that sarcastically. It's what I wanted to be, because I had a cousin that was in the business. But of course, since then, as I've gotten more into blind blindness culture and met many other people that I never knew growing up, I know that that the media and especially radio as a gift, is really fascinating to many of us, and a lot of us have had rotations in different parts of that, especially with the advent of the internet, but this was back during the 70s and 80s, and what I wanted to be at first was a DJ. Used to pretend to be one at home all the time and then, but I also knew where the library was, and I developed a great love of books and information and data. To some degree, I wasn't really a math guy, more of a word guy, but I then developed a deep interest in journalism and investigation and research, and so by the middle to late 80s, what I wanted to be was, let's just call it the next Peter Jennings, if one can remember who that is, right. And I'm sure that there are probably, you know, facsimiles of him today,</p>
<p>**Michael Hingson ** 23:50
but it's hard to be a facsimile of Peter Jennings. But yeah, he really is,</p>
<p>**Kane Brolin ** 23:55
and that he was great and but you know the disadvantage, the advantage and the disadvantage of going to Iowa State University. I Why did I go there? Because any of my few relatives that had gone to college, including my dad, had had gone there. My dad was very loyal to his alma mater, and he told both myself and my sister, who is a very different person and not blind at all. If it was good enough for me, it's good enough for you, and if you want me to pay for it, here's where you're going to go. Now, Iowa State is mostly an engineering and agricultural school. It's a land grant institution. And I know that land grant institutions are a little controversial in today's climate where there is more of an emphasis on diversity, equity, inclusion and making up for some past societal wrongs, but these are deeply respected institutions that mainly turned out people that ended up well, doing things like building. Bridges and being mechanical engineers and developing new seed corn hybrids and things of this nature. It did have a telecommunicative arts program, and I was in it, but there were very few of us in it, and I did get a chance to get my hands on the equipment. I was a broadcaster, first on a student radio station at Iowa State called K usr. Then I actually did work for pay, sort of for a number of years for w, O I am and FM, which were flagship stations of what we would now call the the NPR network. You know, these were around since the 20s, and I actually did work for them. I was on air a little bit. I ran the control board a lot, and I worked for those two stations on a part time basis, probably about a three quarter time basis, for several years after leaving college, and it was really a student job, but I had trouble finding any other more meaningful work in the industry. What I gradually came to find out is that I loved radio, but radio really didn't love me, and I wasn't really thinking strategically. At that time, I graduated in 1988 it is that very same year that a little known figure from Kansas City named Rush Limbaugh hit the American airwaves like a ton of bricks. And because of him and some other people like him, all of a sudden, local stations realized that they could drop their news and information programming, stop hiring so many people, and because Mr. Limbaugh was as popular as he was, they could basically run a lot of satellite based programming, have somebody sort of halfway monitor the board and hire somebody else to program computer systems that would put automated commercial breaks on and things like this, and they wouldn't really have to produce local content. We also saw the elimination of the equal time standard and the Fairness Doctrine, which required local stations to put on a variety of viewpoints and air programming every week that was in the public interest, that didn't necessarily have commercial value. And so the things I wanted to do became a lot harder to do, because by the time I was ready to get hired to do them, not a lot of radio stations were hiring people to do it, even in the even in the television world, and so strategically, I was buying into a sinking market, and That wasn't a great place to be at that time. And so with some reluctance, after a lot of fruitless job searching, I chose another path, not necessarily knowing where that path would lead. And so the last time I ever got paid to run a shift for a radio station was in late June of 1993 I've been a guest on a couple of different shows and some podcasts like this one. I greatly enjoy it. I've even thought about doing some internet broadcasting. I don't have the time, really to do that now, but, but, and I miss it, but I have found out there are ways of diverting the skill sets I have to another path.</p>
<p>**Michael Hingson ** 28:25
And what path did you choose?</p>
<p>**Kane Brolin ** 28:28
Initially, the path I chose was graduate school. I was fortunate enough to have gotten good enough grades that I was able to get approved by a number of different business schools. You know, the first path I really wanted to do is be a Foreign Service Officer for the diplomatic corps. I applied for the US Department of State. And I had some hopes in doing that, because around 1990 a gentleman named Rami Rabbi. You may know him, I do did became the first blind person ever to be a Foreign Service Officer. Now, he had advantages. He had traveled the world. I had traveled to Mexico and Costa Rica, and I spoke Spanish, and I was pretty fluent, but he was a little bit more qualified in different ways that they were looking for. So I wanted some international experience. I applied for the Peace Corps, and I had no real shot at that. What they were looking for was something very different from what I was then. But I did apply to the Foreign Service, and I made it almost all the way down the hiring process. I made the final 3% cut among the class they were looking at in 1990 and 91 I went to Virginia to, I think Alexandria and I sat for the last round of interviews and simulations that they did. Unfortunately, I was in the top 3% and they wanted the top 1% so I had a really fun few days out there at the government's expense. But I also found that I was not going to be hired to be the second blind. Foreign Service officer. I later found out that Mr. Robbie had to actually file a lawsuit and win that lawsuit to get his opportunity. So I know that the system were not exactly bought in to blame people doing this on a regular basis. I know there's others that have gotten there since that, and I've met one of them, but but that that wasn't for me, but they also said what I really needed was more management experience. I'd never done anything in management, so I decided to go to management school or business school as graduate school. I got accepted by a few different places. I chose Northwestern University in Chicago. My sister had gone through that program. I guess that's maybe one of the reasons I selected that one. I could have gone to a couple of others that also had accepted me, and sometimes I wonder what would have happened had I done that. But I did spend two years in Chicago land met some of the most impressive people that I've ever met in my life. Figured out train systems and pace bus systems, and went all over the place and had friends in the city, not just in the school. I made the most of that time, and that's what I did from 1993 to 1995 unfortunately, I found out you can get a an MBA or a master of management, but they still, still weren't hiring a lot of blind people out there. And so while my associates were getting jobs at McKinsey and Company, and Booz Allen Hamilton, as it was known at that time, and they were working for Bank of America, doing all kinds of interesting things and and also brand management companies like disco and Kellogg and all that. I got all of one job offer coming out of one of the top 5b schools in the country, and I took that job offer, which led me to Midland, Michigan, where I knew nobody at that time, but I spent about three and a half years doing various types of business research for the Dow Chemical Company, and that did not last as a career, but I got a chance to make the first real money I had ever earned. At that time through another connection that wasn't related to Dow, I happened to meet the woman that I eventually married and am with now, and have had four kids with, and so that was a whole different kettle of fish. But at the end of 98 I was downsized, along with several others in my department, and we decided at that time that entrepreneurship was probably not a bad way to go, or, you know, something that wasn't just strictly speaking corporate. In 2000 I landed in the South Bend, Indiana area, which is where she is from. I had never lived here before. This is where I am now. And while struggling to find a place here, I realized that I could get hired on as what is called a financial advisor. I had no idea what that was. Well, you know, with a business degree, I could probably be a credible hire as a financial advisor. Little did I know that that involved tele sales. In the very beginning, never thought I was a salesperson either. Since then, I have found out that I have more selling ability than I had ever thought that I might and that that is an honorable profession if you're convincing people to do what is right for themselves. And so I've found that over the years, being what I am enables me to, well, in a way, keep my own hours. We've chosen the small business, sort of independent contracting route, rather than the employee channel, working for a bank or for somebody else's brokerage. I get to be a researcher, I get to be a public speaker now and then, and I get to help people problem solve, which is something I would not have had a chance to do on the radio. And when someone comes up to you, as a few people have and have, said, you know, thank you for making it possible for me to retire and to do what I want to do, and to spend time with grandkids and to live where I want to live. You know, that's a that's definitely a hit. That's a great feeling to have someone say, Thank you for helping me to do and to be what I didn't know I could do or be. So</p>
<p>**Michael Hingson ** 34:38
investing isn't what you had originally planned to do with your life. So I can't say that it was necessarily a lifelong goal from the beginning, but you evolved into it, and it seems to be going pretty well for you.</p>
<p>**Kane Brolin ** 34:51
Well, yeah, I think it has. It's investing means different things to different. People, to some clients, the goal is, I just don't want to lose money. Please put me in something that earns a little bit, but I don't want the chance for anything I'm in to go down for others. What investing means is, I want to be more aggressive. I want to build what I have. What do you think about this or that opportunity? What stock should I be in? Because I really want to grab onto an opportunity and seize the day and have as much as I can have at the end of the day. And you know, For still others, it means, it means giving. It means building something up so I can pass it along, either to a charity, to the kids, to the grandkids, to to my religious institution of choice, whatever that is. So I find that investing is not just investing, the the at the root, at the heart of investing, the heartbeat of it, is really the people that I serve. And you know, I was told early on, hey, you don't have a practice. All you're doing is practicing, unless you have people to be in front of. And so in my mind, you know, and I'm not that much of a quantitative guy. I'm I'm not the person out there working as an actuary for Symmetra Life Insurance Company figuring out how much money has to go in and how much it must earn to be able to give 50,000 people the payouts they want from an annuity till the end of their projected lifespans. That's that's not where I am. I'm not designing a mutual fund that's more like what a certified financial analyst would be. I am a Certified Financial Planner practitioner, and what a CFP does is takes numbers that you see and translates those into action steps that I can explain in plain English terms to a client I'm in front of that can give that individual person, family or small business the kinds of outcomes that they want. So I'm on the retail end of the food chain, and my job is to try to take the numbers that others are generating and boil that down into something that is digestible to the common man and woman, that allows them to, we hope, live the way they want. So</p>
<p>**Michael Hingson ** 37:29
I gather from listening to you though, that you enjoy what you do.</p>
<p>**Kane Brolin ** 37:36
I do particularly when it works.</p>
<p>**Michael Hingson ** 37:39
Well, there's times.</p>
<p>**Kane Brolin ** 37:40
There are times it gets a little tricky. 2001 2002 I know that you had a very personal experience that vaulted you, Michael, into this, into the realm of the famous, or the Almost Famous, on 911 I remember what 911 was like as a very small time retail investment person working out of a field office. I was somebody's employee at that point. I was working for American Express financial advisors, and I remember my life was never in danger in 911 but there were a lot of clients that thought their money and their data were in danger, and then the country that the country itself, might even be in danger. And so I morphed during that week from being a telemarketing person trying to set appointments with people I'd never met to being a person who was trying to dole out comfort and a feeling of security and solace to people I had met who the few that I was managing their accounts at that time, calling them and saying, You know what, your money and your data are safe. I'm here. The company that you have your stuff invested with is based in Minneapolis. It's not based in the Twin Towers, the markets are shut down. There will be volatility, but you're not crashing today, just so</p>
<p>**Michael Hingson ** 39:08
the other the other side of it, the other side of that, was that during that week after September 11, there were a lot of people who were working and moving, literally Heaven and Earth, if you will, to bring Wall Street back. And I know I'm working with some of those companies and providing them with the backup equipment, or not so much at the time, backup equipment, but the equipment that would be able to read existing tape backups and put that back on computers. And I know, I think it was Morgan Stanley had found an office space sometime during the week after September 11. Then, as they describe it, it was the building with a floor the size of a foot. Football field, and they scrounged and scavenged and got their providers of equipment, like IBM to provide them with computers, even taking them from IBM employees desks to provide enough equipment to be able to set up what was the equivalent to the trading floor that had been in the world trade center that was destroyed on September 11, and literally from Friday afternoon that would have been the 14th to the 16th in 36 hours. They not only reconstructed physically what the trading floor was but because of what we provided them with, they were able to completely reconstruct what everything looked like on their computers. So when Wall Street reopened on the 17th, everything was like it was when everything shut down on the 11th now, I think there's some blessings to the fact that the towers were struck before Wall Street opened. I don't know how much easier that made it maybe some, but the reality is that data is backed up regularly, so they would have been able to to survive, but the fact that the markets hadn't opened in the US certainly had to help. But by Monday, the 17th, they brought Wall Street back, just as if nothing had happened. It was a monumental feat to be able to do that. That is a story</p>
<p>**Kane Brolin ** 41:37
that I would love to read, because I've never heard that story before, and that makes me feel very unintelligent. Michael, you know, I can't even imagine the logistics and the people and just even the imagination that it would take to reconstruct that. I'm sure it was 1000s. I'm sure it was 1000s of people. And I'm sure that probably that's something that somebody had thought about even before the 911 incident happened. I don't think that was invented out of whole cloth on Friday the 14th, but that's a story that would be a very captivating book, and if no one's written it, then, gosh, would that be a fun thing to research and write.</p>
<p>**Michael Hingson ** 42:21
Well, you know, the reality is, the SEC required that all data from financial institutions had to be backed up and kept available off site for seven years. So first of all, the data was all around and that's why I think it was an especially great blessing that the markets hadn't opened, because all the backups from the previous night, and probably from all the not only the futures, but the sales from foreign markets, were pretty much all backed up as well. So everything was backed up. That, of course, was the real key, because getting the hardware, yes, that was a logistical nightmare that they were able to address, getting the computers, getting everything where they needed it. Then companies like ours providing them with the wherewithal to be able to pull the data from the tapes and put it back onto the computers. It had to be quite a feat, but it all worked. And when Wall Street opened, it opened as if nothing had happened, even though some of the the offices were now in completely different places across the river. But it all worked, incredible. Yeah, I was, it was, it was pretty amazing. I knew people from the firms. And of course, we helped them by providing them with equipment. But at the same time, hearing about the story later was was really quite amazing, and and they did a wonderful job to bring all that back. So it was pretty, pretty amazing that that all that occurred. So that was pretty cool all the way. And</p>
<p>**Kane Brolin ** 44:00
of course, the other struggle was in 2007 2008 I remember when I would be sitting at my desk and I'm not a day trader, I'm, I'm, I'm a long term investor. That's what most of my clients want. I'm not in there, you know, trading, trading daily options. I'm not doing inverse leveraged products that have to be bought in the morning and then sold in the afternoon under most cases. But I remember sitting at my desk in 2008 when the great recession was going on with the financial crisis happened and and when banks and huge investment banks, brokerage institutions were, in some cases, completely failing, that's a whole other story that was chronicled in books like The Big Short as an example, but I remember sitting at my desk and timing it and watching in a five minute period of time. As the Dow Jones Industrial Average, which was back in in those days, was, was what maybe 6000 or so as a benchmark. It was going up and down by a margin of error of 800 points in five minutes, it would be 400 up one minute, and then 400 down from that level. In other words, an 800 point swing within a five minute period of time. There was one day I went to take a test, because I have continuing education on a pretty regular basis, had to go to a testing center and take a test that lasted maybe three hours. I got back, and I think the market for at least the Dow Jones had dropped by 800 points during the time that I was in the testing center. And that gives you some stomach acid when that sort of thing happens, because even though it it's, you know, things always bounce back, and they always bounce up and down. Clients call and they say, oh my gosh, what happens if I lose it all? Because people really think that they could lose it all. Now, if you're in a mutual fund with 100 different positions, it's very unlikely, right? All of those positions go to zero. What I found out is that when people's money is concerned, it's emotional. Yeah, it's all rational. They're not looking at the empirical data. They're thinking fight or flight, and they really are concerned with what in the world am I going to do if I go to zero? And</p>
<p>**Michael Hingson ** 46:38
it's so hard to get people to understand, if you're going to invest in the market, it has to be a long term approach, because if you don't do that, you can, you can disappoint yourself, but the reality is, over the long term, you're going to be okay. And you know now, today, once again, we're seeing the evidence of that with what the Fed did yesterday, lowering by a half a point, and how that's going to affect everything. But even over the last five or six years, so many people have been worried about inflation and worried about so many things, because some of our politicians have just tried to scare us rather than dealing with reality. But the fact of the matter is that it all will work out if we're patient and and allow things to to work. And what we need to do is to try to make wise decisions to minimize, perhaps our risk. But still, things will work out.</p>
<p>**Kane Brolin ** 47:43
Yeah, I remember, I think, the Dow Jones Industrial Average, which is what always used to get quoted, at least on the radio and the television. It was somewhere in the somewhere in the 11,000 range, before the 2008 debacle. And it fell to, I think, 6400 right was the low that it reached. Now it's over 41,000</p>
<p>**Michael Hingson ** 48:11
closed up above 42 yesterday. I'm not</p>
<p>**Kane Brolin ** 48:13
sure it very well may have so you know when you when you really think about it, if you just stayed in and it's more complicated than that. One of course people have with the market is that when the market crashes, they also may need to get their money out for different, unrelated reasons. What if I lost my job as a result of the market crashing? Right? What if? What if there is a need that I have to fulfill and that money has to come out for me to make a house payment. You don't know that. And so that's the unfortunate part, is that a lot of the academic missions don't take into account the real human factor of real people that need to use their money. But if you could stand to hang on and leave it in, it would be worth you know, what would that be like six or seven times more than it was in 2008 but that's not what what clients often do. They they often want to sell out of fear when things are down, and then wait too long to buy back in when the elevator has already made its way quite a ways up, right?</p>
<p>**Michael Hingson ** 49:25
I remember once, and I don't remember what the cause was, but Rolls Royce dropped to $3 a share. And there were some people saying, this is the time to buy. It is it's not going to go away. And those who did have done pretty well. Bank</p>
<p>**Kane Brolin ** 49:44
of America was $3 a share for quite some time. It was, it was technically a penny stock. This is Bank of America, you know, one of the leading financial institutions in the in the country, which, incidentally, has a very interesting. History. It wasn't born in New York, it was born in the south, right? But, yeah, if you only knew what those trough opportunities were and knew exactly when to buy in and and I'm constantly telling people, look my my goal is, is not so much to figure out what to buy but when to buy in. We're trying to buy low and sell high, and just because something did well last year doesn't mean you have to hang on to it. It might mean we want to trim that position a little bit, take some profit and and pick something that doesn't look as attractive or sexy because of last year's lackluster returns, but maybe this year. It will just due to changing conditions. Financial markets run in cycles. And it's not that some things are inherently good or bad. Some things are in favor now. They were not in favor last year, and they might not be in favor, you know, two years from now, but they are now. So that's the hard part. You're not supposed to really time the market. We can't predict all these things, but that's why you encourage people to diversify and to have some things that are not correlated with each other in terms of doing well or badly at the same time. So you can always sometimes be gaining with in with your left hand, while your right hand is is struggling a bit. Hence,</p>
<p>**Michael Hingson ** 51:25
the need for people who are certified financial planners, right? So there you go. So you, you got married, what, 27 years ago, and you married someone who was fully sighted, who probably didn't have a whole lot of exposure to blindness and blind people before. How did all that work out? Obviously, it's worked out because you're still married. But what was it like, and was it ever kind of an uncomfortable situation for you guys?</p>
<p>**Kane Brolin ** 51:58
I don't think blindness. Surprisingly enough, I don't think it was super uncomfortable for her. Now, she had not encountered lots of blind people before, maybe not even any before. She met me, but I met her, and this is where I had it easy. She didn't have it easy, but I met her through her family. I knew my wife's name is Danica. I knew her brother before I knew her, because he and I had been buddies. We for a little while. We ended up living in the same town up in Michigan, and it was not here in the South Bend area where she is, but I went home and had a chance to be to tag along as he was doing some some family things and some things with his friends so but, but my wife is a very interesting father. She has a very interesting dad who is no longer with us. May he rest in peace? No, no. Hello. Sorry. My nine year old just made a brief appearance, and she's incorrigible.</p>
<p>**Michael Hingson ** 53:00
You wouldn't have it any other way. No, there</p>
<p>**Kane Brolin ** 53:03
are days when I would, but I don't. So anyway, the I found out some interesting things raising kids as a blind parent too, but you know, her dad did not see really any kind of limitations when the world around him was racist he really wasn't. When the world around him was ableist. He really didn't. And one of the things he encouraged me to do, they had a little acreage Danika parents did. And he actually asked me one time when it was a leaf blowing or leaf storing season, it was in the fall, lots of oak trees, different things there to drive the garden tractor, as there was a Baleful leaves behind that he was taken to an area where they would eventually be burned up or composted or something. And I did that. He had an old garden tractor with a, you know, his gas powered, and it had pedals and steering wheel, and he would literally run around alongside it, didn't go very fast, and tell me kind of when and where to turn. I'm told that I almost crashed into the pit where the basement of the home was one time, but I didn't. So he was one of these people that like saw virtually no limitations. Encouraged his kids and others to do great things. He didn't have a great feel for people. He would have been an anti politician. He had trouble remembering your name, but if you were a decent person and treated him right, it didn't matter if you were black, purple, green, blind, deaf, whatever. He saw it as an interesting challenge to teach me how to do things. He taught me how to kayak. He taught me how to cross country ski. Back in those days before climate change, we actually got quite a bit of snow in the area where I live, even as early as Thanksgiving to. I'm in November. And so the first couple of winters that we lived here, and we would go to a local park, or, you know, even just out in the in the backyard of where his property was, and, and, and ski, Nordic ski, not downhill ski, really, but it was, it was an amazing exercise. It's an amazing feel to be able to do that, and I have no memory, and I had no relatives that that were in touch with the true Scandinavian heritage, that <a href="http://ancestry.com" rel="nofollow">ancestry.com</a> says that I have, but the act of doing a little bit of Nordic skiing with him gave me a real feel for what some people go through. Because traditionally, skiing was a form of transportation in those countries. In the Larry P you skied to work, you skied to somebody else's house. So, you know, I thought that that was fun and interesting. Now, the last few winters, we haven't gotten enough snow to amount to anything like that, but I do have, I still have a pair of skis. So no, that may be something that we do at some point when given the opportunity, or some other place where we have a bit more of a snow base.</p>
<p>**Michael Hingson ** 56:10
Well, I'm sure that some people would be curious to to know this being blind and doing the work that you do, you probably do. Well, you do the same things, but you probably do them in different ways, or have different technologies that you use. What's some of the equipment and kind of technologies that you use to perform your job?</p>
<p>**Kane Brolin ** 56:32
Well, you know, I wouldn't say that. I'm cutting edge. I'm sure there are people who do differently and better than I do, but I do most of my work in a PC based environment. It's a Windows based environment at the present time, because the broker dealers and the other firms that I work through, you know, I'm independent, in a way, meaning I pay my own bills and operate out of my own space and have my name of Berlin wealth management as a shingle on my door, so to speak. But you never walk alone in this business. And so I chose, ultimately, a company called the Commonwealth financial network to serve as my investment platform and my source of technology, and my source of what is called compliance, which means, you know, they are the police walking alongside what I do to make sure that I've documented the advice I've given to people, to make sure that that advice is suitable and that I'm operating according to the law and in the best interest of my clients, and not Not taking money from them, or, you know, doing phony baloney things to trade into a stock before I recommend that to somebody else. You know, there's a lot of malfeasance that can happen in this type of industry, but all these securities that I sell and all the advice that I given are done so with the blessing of the Commonwealth Financial Network, which is a member of FINRA and SIPC, I just need to point that out here. But they also provide technology, and most of their technology is designed to work in a Windows environment, and so that's typically what I have used. So I use JAWS.</p>
<p>**Michael Hingson ** 58:23
And JAWS is a screen reader that verbalizes what comes across the screen for people who don't know it right, or puts</p>
<p>**Kane Brolin ** 58:28
it into Braille, or puts it into Braille in the in the in the early days of my doing the business, many of the programs that we had to use to design an insurance policy or to pick investments, or to even monitor investments were standalone programs that were not based on a web architecture that would be recognizable. And so I was very fortunate that there was money available from the vocational rehab system to bring somebody in from Easter Seals Crossroads here in Indiana, to actually write Jaws script workarounds, that is, that could help jaws to know what to pull from the graphics card on the screen or in the system, to be able to help me interact. Because otherwise, I would have opened up a program and to me, it would have just been like a blank screen. I wouldn't be able to see or interact with data on the screen. Now, with more things being web based, it's a little easier to do those things. Not always. There are still some programs that are inaccessible, but most of what I do is through the use of Windows 10 or 11, and and with the use of Jaws, I do have, I devices. I like Apple devices, the smaller ones. I'm actually speaking to you using an iPad right now, a sixth generation iPad I've had for a while. I have an iPhone so I can still, you know, look up stock tickers. I can send 10. Text messages or emails, if I have to using that. But in general, I find that for efficiency sake, that a computer, a full on computer, tends to work best and and then I use that more rapidly and with more facility than anything else, right? I use the Kurzweil 1000 system to scan PDFs, or sometimes printed documents or books, things like that, into a readable form where I'm trying to, trying to just kind of anticipate what other things you may ask about. But you know, I use office 365, just like anybody else might. You know, I I have to use a lot of commonly available programs, because the people monitoring my work, and even the clients that I interact with still need to, even if they have sight, they need to read an email right after I send it. You know, they've my assistant has to be able to proof and manipulate a document in a form that she can read, as well as one that I can listen to or use Braille with. I'm a fluent Braille reader and writer. So there are some gizmos that I use, some braille displays and Braille keyboards and things of that nature. But, you know, most people seem to be under the misconception that a blind guy has to use a special blind computer, which must cost a king's ransom, not true, if anybody's listening to the program that isn't familiar with 2024 era blindness technology, it's mostly the same as anybody else's except with the modifications that are needed to make stuff accessible in a non visual format, and</p>
<p>**Michael Hingson ** 1:01:45
the reality is, that's what it's all about. It's not like it's magically expensive. There are some things that are more expensive that do help. But the reality is that we use the same stuff everyone else uses. Just have some things that are a little bit different so that we are able to have the same access that other people do, but at the same time, that's no different than anyone else. Like I point out to people all the time, the electric light bulb is just a reasonable accommodation for light dependent people. Anyway, it's just that there are a whole lot more people who use it, and so we spend a whole lot more time and money making it available that is light on demand to people. But it doesn't change the fact that the issue is still there, that you need that accommodation in order to function. And you know that that, of course, leads to and, well, we won't spend a lot of time on it, but you are are very involved in the National Federation of the Blind, especially the NFB of Indiana, and you continue to pay it forward. And the NFB has been all about helping people to understand that we're not defined by blindness. We're defined by what we are and who we are, and blindness is happens to be a particular characteristic that we share</p>
<p>**Kane Brolin ** 1:03:09
well, and there's a lot of other characteristics that we might not share. As an example, somebody, I don't know that he is involved in the NFB as such, but you know blind, if you're involved in American Blind culture and and that you've probably heard of a man named George Wurtzel. He is the brother of the guy that used to be president of the NFB of Michigan affiliate. But I understand that George is very good at things that I am not at all good at. He, you know? He understand that he almost built his own house from the ground up. His skill is not with computers and email and all this electronic communication that they do today, but he's a master woodworker. He's an artisan. You know, I I'm also involved, and I'd be remiss if I didn't mention it, I'm also involved with an organization called Penny forward, which is, you know, it could be the direction that I ultimately head in even more because it dovetails with my career. It's financial, education and fitness by the blind, for the blind, and it was started by a young man named Chris Peterson, who's based in the Twin Cities, who is not an NFB guy. He's actually an ACB guy, but his values are not that much different, and he's been a computer programmer. He's worked for big organizations, and now he started his own and has made a full time business out of financial fitness, educational curricula, podcasting, other things that you can subscribe to and buy into. And he's trying to build a community of the varied blind people that do all kinds of things and come from all sorts of backgrounds. And in one of the later editions of his podcast, he interviewed a man who's originally from Florida, who. Founded a company called Cerro tech that some might be familiar with, Mike Calvo, and Mike came to some of the same conclusions about blindness that you and I have, except that he's much younger. He's from Florida, and he's a Cuban American. He's a Latino whose first language growing up probably was Spanish, and who actually came out of, out of the streets. I mean, he was, he was in gangs, and did all kinds of things that were very different from anything I was ever exposed to as a young person. So I think in a lot of ways, we as blind people face the same types of issues, but we don't. None of us comes at it from the same vantage point. And, you know, we're, we're all dealing with maybe some of the same circumstances, but many, many, we've gotten there in very many different ways. And so I try to also impose on people. We are all different. We're a cross section. We don't all tie our shoes or cook our meals the same way. We don't want to live in the same environment. We don't want to do the same hobbies. And we don't all have better other senses than sighted people do. I don't know how many times you've heard it. I'd be a very rich man if I had $1 for every time someone said, Well, yeah, but you know, being blind, your hearing must be so much better, your sense of smell must be so much more acute. Well, no, the the divine forces in the universe have not just compensated me by making everything else better. What do you do with someone like Helen Keller, who was blind and deaf. There are people with plenty of people with blindness, and also other morbidities or disabilities, or I don't even like disabilities, different different abilities, different strengths and weaknesses. Along with blindness, there are blind people who also happen to be autistic, which could be an advantage to them, in some ways a disadvantage to others. I would like to go beyond the discussion of disability and think of these things, and think of me and others as just simply being differently able, because, you know, what kinds of jobs and roles in life with people that have the characteristic of autism, maybe they are actually better at certain things than a non autistic person would be. Maybe overall, people who live with the characteristic of blindness. You know, it's been it's been told to me as a theory by someone I knew who was very smart, not blind. You know, they really should employ you guys in all kinds of linguistic fields, because you're attuned to listening to language, to reading language, to communicating. And this man who isn't blind, but who was a member of the NFB, as an older guy, said, you know, look, you guys, you write well, you you communicate well. You have to speak well, because you don't have non verbal stuff to to draw from, to add to your repertoire of information. So you have to be better at some of these other things than most of us are. Well, maybe that's true. So why can't we look at these things as different types of advantage, rather than as a dis that you either have to live with or you don't I think we need to get beyond some of these conceptions that the world has thrown at us,</p>
<p>**Michael Hingson ** 1:08:35
and I think that's a great way to end this, because disability is not a lack of ability, and we can prove that. But I want to I agree with the things that you are saying, and I appreciate you saying them. I hope that this has been good for people to hear, and I want to thank you for being here to be able to have this discussion. We'll have to continue this and do it again. That'll be kind of fun, and maybe get Danica to join us, and she can talk about you, but that's a different story, so we won't worry</p>
<p>**Kane Brolin ** 1:09:08
about she may do that, and she has some stories, but I'll bet she does. So I'm not going to tell her stories. You know, she has a very different way of framing things and and she's great at at a great many things, but what I can tell you about her is that she has never, there are times we've had disagreements in 27 years. Go figure. However, she has never lowered expectations of me and would have never married me if she felt that she had. You know, I'm I may not be driving the car, but I'm still unloading things from the trunk and loading stuff into the trunk. You know, when we had babies, I was still putting together the baby car seat and loading the baby in it, and feeding the baby and giving baths. And, you know, the other day. She was angry because I was down here trying to work for 10 minutes, sneaking in just a little bit of time to read emails when I was not making sure that the littlest of our kids were doing what she had told them to do. And so I got called in on the carpet. You know, why are you being an absentee parent tonight? So that's not the words of somebody that would be lowering the expectations of blindness. So she's not interested in the organized blind as a movement, but she definitely wants me to be all I can be, and pulling my weight in the relationship and in our life. And I'm glad about that, even if sometimes that leads to some discomfort, what I know is that that she at least believes in me to set and maintain those high expectations and to praise me when I meet them, and to come up with other ways of expressing when I don't Well,</p>
<p>**Michael Hingson ** 1:10:54
there you go. Well again. I want to thank you for being here, and I want to thank all of you for listening to all of us today, this has been great. I love to hear your comments. Feel free to email me with any thoughts that you have about this or any of our episodes or about the podcast in general. You can reach me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, which is at Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so one way or another, I'd love to hear from you wherever you're listening. We would really appreciate it if you would give us a five star review. We really value your reviews. We hope that it's five star and that you really approve of what we're doing and that you're enjoying listening to all of these episodes. If you know anyone who might be a good guest on unstoppable mindset, we'd love to hear from you, and we would appreciate an introduction. Kane goes for you as well. We're always looking for guests. So anybody knows anyone, we'd love to hear from you and hear about anyone that you feel ought to become a guest on unstoppable mindset. So once again, I want to thank you, Kane, for being here. This has been fun and enjoyable, and we will have to do it again. So thank you very much.</p>
<p>**Kane Brolin ** 1:12:18
Well, thank you for having me on and I do look forward to coming on at another time when it is convenient for all</p>
<p>**Michael Hingson ** 1:12:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind Financial Planner and Advocacy Leader with Kane Brolin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/47ebeb6c-462c-4604-8eb9-4892f07e9edf.mp3?source=rss&amp;ext=asset.mp3" length="27538256" type="audio/mpeg" />
<itunes:episode>319</itunes:episode>
</item>
<item><title>Episode 318 – Unstoppable Retired Army Officer with Rob Richard</title>
<guid isPermaLink="false">https://pinecast.com/guid/f0c956aa-7e85-4ab1-a0b1-d69884a01de3</guid>
<pubDate>Fri, 14 Mar 2025 10:00:49 -0000</pubDate>

<itunes:duration>01:05:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7c8f45dc-2e56-4328-a0b9-b8c5f7f61e90/UM318-Rob_Richard-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I learned from our guest this time that only about %1 of Americans serve in the military. For most of us, our understanding of the military and military life comes from what we see in the movies, watch on television and sometimes from what we read in books. Our guest today, Rob Richard, has served in the U.S. army for over 20 years and is now about to be fully retired from the life that he has come to know. Rob’s upbringing was in a military family. I asked him if all that he had learned and seen growing up prepared him for a life in the military. His somewhat surprising answer was “no”.</p>
<p>We spend much of this episode learning from Rob what his life was like. We get a glimpse into a military world that is significantly different than what we see in the movies and elsewhere. Rob offers us many great insights and helps us see a side of leadership that we all could learn from.</p>
<p>Rob has visited 31 countries both for pleasure and work. What I like most about my time with Rob today is how he has used his military time to learn and develop an understanding of others much less himself. I think you will find Rob’s observations poignant and useful in many ways.</p>
<p><strong>About the Guest:</strong></p>
<p>Rob Richard is a retired Army officer and a native of Southern Maryland. With 20 years of military leadership experience, he has served two combat tours in Iraq during the mid-2000s at the height of the war and several tours in Korea and Germany.  Rob spent over six years as a Logistics officer in various Special Operations Units and 14 years in Conventional forces, gaining invaluable experience in both specialized and general military operations. His military experiences range from tragic and harrowing events to comedic tales of misadventure as he navigated his career through the bureaucracy of the American war machine.
Rob’s career has taken him around the globe, visiting over 31 countries for both work and leisure. He holds a Master’s degree in Leadership and Management from Webster University and a Bachelor’s degree in Communications from Towson University and completed the ROTC program through Loyola University of Baltimore. He is a dedicated husband and father of two.
An alumnus of The Honor Foundation, Rob has successfully transitioned his elite military service to the private sector. The Honor Foundation serves as the premier career transition program for U.S. Special Operations Forces, helping to create the next generation of corporate and community leaders.</p>
<p><strong>Ways to connect with Rob:</strong></p>
<p>LinkedIn: <a href="http://www.linkedin.com/in/robert-j-richard" rel="nofollow">http://www.linkedin.com/in/robert-j-richard</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well, hi everyone. I am Mike Hingson, your host here on unstoppable mindset, and we're going to have, I think, a lot of fun, as we usually do, and we love to anyway, I tell all of my guests who come on the podcast that the only rule that we have for unstoppable mindset, and it's a hard and fast rule is you got to have fun, so it's important to do that. Our guest today is Rob Richard. Rob has been in the military for these the last 20 years, and he is retiring, so I'm anxious to hear all about that, and any stories and other things that he wants to tell. But he's he's an intriguing individual. It's been fun chatting with him and preparing for this. So Rob, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
</strong>Rob Richard ** 02:08
Thanks, Michael. It's, uh, it's honor to be here. You know, last night I told my son, um, a little bit about your backstory, and then I was coming on here, and he was like, Oh, that's such an honor to talk to him. And he said, wow, they picked you, dad, really? And I was like, I was like, I guess, I guess he wants to speak with me. So it's an honor talking to you, and I appreciate your backstory. And my son, you know, learning about history in America over the past, you know, 20 years or so, being nine, he was very, you know, thought it was very honor for me to speak with you today. And I agree. I concur. So thank you very much for having
 
<strong>Michael Hingson ** 02:36
me. Well, I don't know, as a matter so much a matter of picking my belief is that everyone has a story to tell, and I believe that we're all more unstoppable than we think we are. And the problem is that we grow up mostly not really learning to have as much in the way of self confidence, and I mean that in a positive way, as opposed to just an ego, but self confidence and self respect as we should have, and all too often, were were encouraged not to really think as strongly about our capabilities and ourselves as we should. So my goal with unstoppable mindset has always been to give people an opportunity to come on and tell their story and help all of us realize that we're more unstoppable than we think we are. And I think that's really pretty important to do. So I Well, one of these days we we have to interview your son, and that ought to be fine. He's
 
</strong>Rob Richard ** 03:36
going to achieve great things. He's more kids, so it takes after his mom. So Well, there
 
<strong>Michael Hingson ** 03:41
you go. Well, I suspect that you have something to do with it too, sure. Well, tell us a little bit kind of about the early Rob growing up and all that sort of stuff.
 
</strong>Rob Richard ** 03:51
So I come from a military family. My father was in the army, and he's from New Jersey originally, but my maternal family was based out of Baltimore. My grandfather, paternal grandfather, was also in the military. I spent most of my formative years in Southern Maryland, in Charles County, Maryland, which is a distinctly unique place. It's about, you know, 45 to 50 minutes south of DC. So there's a bit of this sort of rural kind of where the south starts right the Chesapeake Bay and the lower Potomac River, a culture of nefarious characters and great fun growing up there. But I was close enough to DC to be around that that sort of government culture quite a bit. Also had a few formative years in Alabama and Alaska as well, moving around so that shaped a lot of who I was living in the South in the in the 80s and early 90s. And then, of course, you know, I went to college in Baltimore, very closely connected to that city, based on my maternal family's connection. There huge oils fan. I love the city of Baltimore. Brother was a police officer there for a while. So I'm a Maryland guy through and through. I'm from there. Very proud of it. I went to college at Towson University in Baltimore, Maryland. Ah. Where I did the ROTC program through Loyola College, and that's pretty much the gist of me. I think that growing up where I did around the folks that I did, the interesting characters, the type of youth that I had a little bit wild and and sort of free for all that sort of Gen Xenu youth, of just kind of being let, let go to my own devices kind of help shape who I am and help shape my character greatly. So that's pretty much my early start in life.
 
<strong>Michael Hingson ** 05:26
So there was kind of no doubt that you were going to go into the military. Probably family expected it, and you grew up expecting it, I guess.
 
</strong>Rob Richard ** 05:36
Well, you know, I to be honest, I never thought much about the military until I was going to go away to college, right? And so my dad was like, hey, you know, the ROTC program is a great way to give yourself an opportunity right out of college, and they pay for everything. So Truth in Lending, I probably joined the army more for financial reasons out of the gate than, you know, family patriotic reasons. They're certainly part of that. And obviously, when I was in ROTC, the second year, 911 obviously happened. And so I knew that my future was kind of written for me, with a lot of strife going forward as a military guy. So I knew probably around 2021, that's kind of what I wanted to do. But it wasn't always that way. There was a lot of other things I wanted to do growing up, and it just kind of, for whatever reason, that was the shining light that kind of, you know, directed me towards, you know, serving. So I ended up doing that for 20 years, and here I am now. So
 
<strong>Michael Hingson ** 06:30
Well, there you go. Well, on the other hand, if there were other things that you wanted to do, did you get to do any of them in the military? Did the military give you up an environment where you were able to stretch and grow and maybe do some things that that you wanted to do, or maybe that you didn't even think you were ever going to do.
 
</strong>Rob Richard ** 06:48
Yes, I think, you know, one of the great things that that the military offered me was a chance to, I love getting in front of audiences, and I love to tell a story, and I love to tell and, you know, and tell a joke, and tell the things, and do these sort of things. So as a leader, you have to develop a great sense of communication, a great sense to relate to people who come from different backgrounds and and, you know, different places than yourself. And I think the military, being a leader in the military, in particular, you know, the branch of service that I served in the Army, as a logistician, I got a chance to really work with a lot of different types of folks and a lot of different groups of people. And it let me kind of see just all walks of life. And then I kind of mentioned we sent our pre question was, I've been to 31 countries for fun, you know, not just for work. I met my wife in Germany. She's was an American soldier as well. I've got a chance to see the world. The world. The military gave me that privilege. They gave me that opportunity that a lot of people just don't get, you know, I've gotten to see all kinds of things and go out and see the world. So I was very fortunate. And so I guess meeting new and interesting people, seeing the world leading young men and women in combat, is very important to me. It's something that I, you know, never really thought I would have a chance to do growing up, and there's, there's no war now, there was one. So, yeah, I got a chance to do, do these things for many years over so I'm very thankful to the military for that,
 
<strong>Michael Hingson ** 08:11
just the military, and this is just just popped into to my head. So it's just a curiosity, does the military overall tend to evolve as society evolves. I mean, it's not a stagnant kind of a thing. I would assume. I
 
</strong>Rob Richard ** 08:27
think it's a little bit ahead of the game, but I don't necessarily think they're ahead of the game, because it's necessarily the righteous thing to do, but it's almost a business decision, meaning so they desegregated units before most of America, you know, in our general populace was desegregated, but that was more of a decision because they they needed to have people work together, right? Because they had wars and to fight and and things to do. So I think the military is often ahead of the curve when it comes to, you know, desegregation, when it comes to, you know, moving people forward that don't have the backgrounds that are necessarily totally accepted by society at the time. So I think they're a little ahead of the head of the game when it comes to to those sort of things. So I think they generally keep pace with society, yes, if not a little bit ahead.
 
<strong>Michael Hingson ** 09:11
I'll tell you why I asked. It just was something I was thinking about as you were talking. I grew up in the Vietnam era, and for what that was worth on all sides. But during that time, they instituted and had the draft and they even developed a lottery system to decide who was going to go first. And my lottery number was fairly low, but when I turned 18, I fairly quickly got a letter saying you are classified one, a which was the classification where you could be drafted into the military. And I knew that that wasn't going to last being blind, and that they would figure that out, and they did, but I've always thought for me and. And others, they missed it. Why is it that a blind person couldn't find opportunities to serve in the military? It doesn't necessarily mean that we have to be in in the middle of a war zone. There are certainly other aspects of working in the military that a blind person could do, and yet the military kind of never really took advantage of that. Now there are a few people who were blinded in in wartime or because of one thing or another with terrorists, and so they're in the military. They started in the military and then they continued. But it still is true that you don't find real opportunities for blind people to serve in any aspect of the military. And I had a company that I formed back in 1985 and one of the main people who helped me was a retired colonel from the Marines, and he even said there is no reason why there there aren't opportunities available for people who are blind and think tanks and doing other kinds of things that are outside the regular war zone. So it's kind of fascinating, but I think it's an interesting and relevant thing to think about that clearly there are opportunities that ought to be available. Does that make sense?
 
</strong>Rob Richard ** 11:23
It does. I agree. I think one, the one thing about being a soldier at any level is there needs to be a commonality and a standard of that people can do a baseline thing, right? So there's physical fitness assessments, there's things that people need to do based on, you know, certain levels of training, whether it's shooting or going out and doing all these things, that there needs to be a baseline where everyone's kind of even So certain things that I worked in recruiting, uh, ironically enough, for two years, and certain things that are just qualifiers take away from the universal, uh, set that people need a universal set of skills, that people need to be a soldier in general. So there's avenues and different things that you can do with a disability or with things that are would mitigate you from serving in the front lines. But a little bit of what we'll talk about is in these previous wars, not everybody that was necessarily considered a frontline soldier, you know, was, was certainly not negated from from facing combat. And we can, we can talk about that, expound that a little bit, but I think that every person needs to have a basic set of skills. And there are certain things that, if you are blind or if you do have a disability that would, you know, take away from your your ability to do things that are a standard set of things, like, even as a senior officer or a senior non commissioned officer, you still have to take a certain physical fitness test, you still have to, you know, go out and shoot your weapon. You still have to do things that require sight, that require a certain level of hearing. Once you take away from that commonality that everyone has, now you're looking at someone who's not brought into the field and accepted as a soldier of commonality. Does that does that make sense? Or
 
<strong>Michael Hingson ** 12:59
you make an assumption, though, that isn't necessarily so. For example, there are a number of blind people who do shoot their hunters and so on. And so the issue is you have to separate out the skill from how you exhibit the skills. So, for example, right, shooting at a target, if there is a, if there is an auditory cue that allows me to aim at the target, can I learn to shoot at a target and and likewise, yeah, but I hear what you're saying, but I think at the same time, the reality is that that there are, there are certainly options, and what we really need to do is not leave out intelligent minds that might very well be able to contribute to what we do. And that's kind of what prompted the question,
 
</strong>Rob Richard ** 13:58
Oh, I agree, too. And I think that when you see the recruiting crisis that in particularly the army is facing, there needs to be avenues that bring other folks in who might not have the traditional physical skill set that other soldiers have, and allow them to serve. I agree with that, and that's something, I think, especially modern technology, that could be something to be brought into the fold in the future, to be looked at. But I do think, for like, I worked in Special Operations for, you know, for several years, you know, as paratrooper these sort of things. There are certain things that you must have this physical acumen and things that you must be able to do in order to accomplish those tasks in those schools. And, you know, the different training assessments that you have. So if there's a separate place that people can go and have those technologies available to mitigate anything that perhaps their, you know, disability might stop them from doing, I think that's certainly something to consider and something to look at going forward. So that's a great point. Like, I appreciate you bringing that up. I never looked at it that way, to be honest. So I always thought about this linear way of looking at. That you have to have these certain physical attributes to serve. But that's great. I that's a good way to look at it. So it's
 
<strong>Michael Hingson ** 15:06
well and I think, I think it's important to look at what attributes are are necessary to have, but But I also think that a lot of times what we can discover is that exhibiting those attributes may not be the same for one person as opposed to another, but the point is, we can still exhibit the attributes. So it's an interesting thing to, you know, to explore. Great. So tell me about the you know, and I realize that you're speaking for you and your observations and so on. But tell me a little bit about the crisis. You mentioned that, and I read it elsewhere. Tell me a little bit more about the crisis that we're really exhibiting today.
 
</strong>Rob Richard ** 15:46
So I worked in the Dallas, United States Army recruiting Dallas for two years. I was executive officer there, and I was also a time operations officer. And so I got to see the big picture of how the army does recruiting. And even then, in the height of the war, when the what they call the numbers was up and recruiting was was pretty good, still, they struggled to to link up the kind of bridge where they call it military civilian gap, right? So there's a couple different things I think that we need to take into consideration here. Number one, I think about only 1% of the nation serves right? And a large percentage of those folks are like myself. There they are legacy people, people who have a connection to the military. So I think the first thing to do is you have to bridge that military and civilian gap, and you have to look at why aren't people joining the military, right? And I'll be honest with you, the the army itself is terrible at branding in comparison to, say, the Marine Corps, right? Things like uniform and commonality of identity, the Marines do that way better, I think, than the army does. Right? As far as like, we have this certain set of things that we go with are always kind of changing their motto and go in different directions. But in general, there's also a population of people, because we just hit on it. Now you talk about, you know, having something that's going to stop you from serving. There are a large number of people who just don't meet the criteria. It's actually harder to get into the United States Army than it is to go to a four year university. So you're talking about physical fitness requirements. You're talking about legalities. You know, people getting in trouble with the law that disqualifies them from service, prior drug use, things like that, things that are looking at packing away and taking away for waivers. But the number one biggest thing is, I just think society societal differences on how civilian people and the military are connected. I think people just have a general misunderstanding of what the military is. They have a general misunderstanding of what it is to serve. And I just don't think that in our in our current society, that enough people are willing to step up and do it because life is too comfortable, and that's my personal opinion. That's not necessarily, you know, the Army's opinion. That's my opinion. Do you
 
<strong>Michael Hingson ** 17:51
think that it also has to do with how the military is portrayed, like in movies and TV shows and so on? Does that enter into it at all? Yes, I think, you know, we think so, and that's why I asked, I think
 
</strong>Rob Richard ** 18:04
so. And I like to get your take on what it is that when you say that, is it the is it a negative portrayal? Is a good portrayal. If you look at how certain wars are portrayed, right, you take it away. World War Two was portrayed versus, say, Vietnam, right? They're not portrayed totally different ways, right? You look at the modern war, and often veterans are painted this picture of a tragic experience, a tragic a tragedy, right? There's often this experience that is okay. This is a person that had a tragic thing happened to them. The war is something that was they went through and now they have this ailment, or whatever it is. It's often framed as that, but it's more complex than that. Yeah, a service is more complex than that. And I think that another thing is people don't understand that most military folks are middle class by the time they hit a certain age, right? So by the time you are excuse, by the time they hit a certain rank or time in service, they have middle class, you know, houses they live in a certain way of of a certain lifestyle that the army and the military in general affords to them. And I don't think people understand the financial and monetary benefit that you get for from the military. I don't think that's clearly articulated as a as a form of, hey, this is something I want my kid to do. You know, there's a lot of this, not in my backyard, type, but hey, that's great. Thank you for your service. But I don't want to serve, right? There's a lot of that that goes around in American society, I think. And I don't know if that resonates with you or if you agree, or Yeah, I
 
<strong>Michael Hingson ** 19:23
do understand that. I certainly don't disagree. I think that there is a lot of merit to that. What, what strikes me, though, is that there is a great misunderstanding. You know, if you watch some of the TV shows that are on when they talk about the military, it's, it's kind of a romanticized sort of thing, but the the and the the tragedy of veterans and so on, certainly there, there's a lot of that is focused on that at the same time when. We, when we go back and look at it, what, what caused that tragedy? What did? What did we not do as a society, to say, Bring a veteran home and be able to completely integrate them back into or bring them fully into society? And that's something where I think we as a as a society, do miss the point that where is much to I don't I want to use the word blame, but be responsible for integrating people back in because clearly, one of the things that I think is true about the military, and I don't think it's a bad thing, is that it is a particular kind of lifestyle. It's a very regimented lifestyle, and that's okay. But now, when you bring people, say, who have been to war and who have seen things back into society, there are, there is a lot more that we probably really ought to do to make sure that we're helping people get back into into the world that we're most of us are used to, and the fact that we don't understand what the world was that they were in, sort of contributes to us not really knowing how to bring them back into it.
 
</strong>Rob Richard ** 21:16
I agree. I agree. I think one of the things about special operations, where I worked for the past seven years, is they do a really good job of helping veterans, like, transition out of the military, whether they've had four or five years, or whether they've had, you know, 20 years, like myself, they have great programs. I told you. I completed the Honor Foundation, which was, you know, did a great service for me, helping me trans. Help Me transfer into civilian life and help me prepare for not in the corporate world, but just life in general. I think the military is getting better at that. I certainly think that our modern day era veterans were treated far better than, say, Vietnam veterans who came home. Yeah, you know, I really do believe that. I know my grandfather was a Vietnam vet, and I know there were times where, you know, he couldn't wear his uniform anywhere, or there's just people weren't treated with the same level of respect that I was. I always felt that when I came home, right, not necessarily the integration piece, but the fact that, you know, being a veteran, I always felt that I was thanked, or at least it's somewhat some way, even though it might seem patronizing that I was at the very least welcomed home and welcomed back and people appreciated, you know, whether they've experienced it or not, appreciate what I had been through, and we're very grateful for the most part, as to where in Vietnam, they certainly weren't. I think we've gotten better as a society about that. But where does that take you in, in the real and Reality of Things, right? Is it? Is it better veterans care, better mental health awareness, you know, things that I think they're working on? I certainly don't think we do a great job, in general, providing mental health for soldiers outside of special operations, right outside of the elite units that get elite care to access a lot of what military mental health care is is simply just getting you to go back to do your job, right? But when you leave the military, then the behavioral health, mental health care, it should be about getting you back to being a, you know, a human that is going to enjoy and live life to the fullest, right? So there's a difference, right? One's kind of make you a person who's going to go back to work and do is, you know, run the machines and run the papers as a as George Carlin would say. And the other is going to help you kind of be a normal human that fits into society, and that's the difference, you know? I think, well, the
 
<strong>Michael Hingson ** 23:25
other, the other aspect of it is that in the military, it is a very regimented sort of thing, and most of the time, there are people above you, and you realize they make the decisions, and we just carry out the orders. And now being back in the mainstream of society, you are more responsible for doing a lot of those things for yourself. And again, that's something that we need to teach people how to do.
 
</strong>Rob Richard ** 23:52
Again, sure. Well, I would, oh, go ahead, Michael, go ahead. No, go ahead. I was going to say I tend to disagree with that a little bit. I think people have a stereotype about military folks. You know, I you know most military people after, I said, as I mentioned before, after they hit a certain time and service a certain rank, their life is somewhat individualized. It's not necessarily a control that's a good point. Yeah, it really much is, I live in my own house. I don't live on post. I don't wake up every day and go to listen to listen to the bugle at five o'clock in the morning. You know, I think there's a misconception that soldiers are robots. When they are individuals with families, they are individuals, you know, that live lives outside of the military. Is it regimented? Yes. Is it a lifestyle? Yes. But I do think there's a misconception that the military is this completely controlling organization that has every facet of your life under control, and that's just not the case. You know, like I said, it's a it's just not really the case of how most military folks are. And there's so many great minds and artists and people that have all these great ideas that serve in the military, that are very bright and articulate and all these things. There's just a misconception about what a veteran is, I think. And I. Think that's another thing that when we tie in service and why people will and won't join, is the misconception. I mean, how many veterans do most people know? Do they have an uncle or a cousin or somebody that serves and that's something that we miss? You know, it's not exactly all the things that you see in the movie, you know, the guy on the street corner with the fatigue jacket and the one arm missing asking for money, that's that's not really most veterans. That's not really most of us. I think that's a misconception. Michael, that's just my take. Yeah,
 
<strong>Michael Hingson ** 25:24
and I, and I certainly didn't want to imply that it's so regimented that everybody's a robot, but, but I, but I, but I do think that until you get to that level that you were talking about, and I think that's a very valid point, it's probably more regimented than than a lot of people absolutely are used to. But by the same token, it still gets back to what level of support do we really give people when they when they come back, and the fact that there probably is a lot more that we could do. But you, you said something that prompts another question. And I think I'm well, I think I know the answer to this, but I'll be curious to see what you say, and that is, you're right back in the days of Vietnam veterans came home and they were they were spit on, they were not treated well, and so on. And it's a lot different today. Do you think that September 11 had a lot to do with that?
 
</strong>Rob Richard ** 26:20
I do. I think that people became, I was a young college student in the ROTC program, not quite in the military just yet, but I think that that event was the single catalyst to people realizing that, you know, we came together as a nation, more so than any other thing in my lifetime, ever after 911 so we came together. Now the wars that followed subsequently were very controversial, right? And they were something that divided the nation, but that particular event, you know, made the nation come together at writ large, more than any other event in history. So I think that that that kind of triggered people to be more understanding and appreciative of the military and the things that they would go do right, regardless of the political landscape, of what the wars would follow. People were very grateful. So I think 100% that 911 was a catalyst for people to be more patriotic, more supporting of the military. You know, enlistments were up. People were left and right, looking to join during that time frame, at least the first five to six years prior to the wars kind of going on, becoming quagmire, if you will. So I think so. I think you're right,
 
<strong>Michael Hingson ** 27:30
yeah, well, and I also think that the whole issue with the wars that followed, unfortunately, politics got much too much involved with it. So after September 11, should we have gone into Afghanistan to go after Osama bin Laden? That's one thing, but then, but then we decided to go into Iraq and go after Saddam Hussein, which was a totally different thing. And I still, yeah, and I still believe that that made no sense to do, but we did Sure, and we took our eye off the bin Laden ball, which is part of the problem. So unfortunately, politics gets too much into it and and that, in part, comes from the low bar that we have for politicians. So what do you do?
 
</strong>Rob Richard ** 28:19
I agree with that, yeah, we can agree on that. Yeah,
 
<strong>Michael Hingson ** 28:23
it's, it's a it's a challenge, you
 
</strong>Rob Richard ** 28:25
know, here's something I'll say on that, as far as I think when you serve in in I was, I'm a wreck veteran, so I've been to Iraq. I spent 15 months of my life there. And I will tell you that when you're there, you know, and I went there kind of a starry eyed sort of young lieutenant, just with the delusions of how things were going to go. So it's really a movie character on those sort of like character Oliver Stone movie, and what I saw was quite different than the reality of what I thought I would see. But I will tell you this at the end of the day, regardless of the political implications of the wars and the meanings behind them, when you have the American military machine together, right? And however chaotic it is, or however things are, I can hang my head on the fact that I was able to lead my soldiers, men and women, young people from you know, like The Rolling Stones of that great song, the salt of the earth, right? Say, say a prayer for the common foot soldier. Those were my guys, the common truck driver, mechanic and people that you know join the military for a certain purpose, whether it's money for patriotism, whatever, when asked to do this mission, regardless of its political implications, they did it. They did it well, and they did it to a level that's impressive and something that is beautiful to watch in action and that I'll always be proud of. Yeah. So if Aaron ever says, hey, you know, you serve these wars, and they're this, that and the other. I don't think when you're there, you think too much about it. That's the Coming Home part. That's the that's the thing you face later. When you're dealing with, you know, whether it's PTSD or these other sort of issues, that's when the philosophical question is to be answered. When you're there, when you're in the fight, that is. This, you doing your mission, you and your guys, the old adage, adage of left and right, that's what you're doing, and that I'm proud of, and that I can think our military did a great job. Right. Losing the war in the political sense is far different than losing the battles right in the actual militarily sense. So that's just something I hang my hat on. And I think that if we overlooked that as a society, and we overlooked that as a culture, that the wars are just this negative thing, and they were kind of, you know, excuse my language, or kind of, Bs, whatever. Yeah, we're overlooking the accomplishments of the actual people that were asked to do these things, right?
 
<strong>Michael Hingson ** 30:32
Well, and also well, and ultimately, let's, let's take Afghanistan. You know, we have we were there for a long time. Should we have been there as long as we were? I think that's a question that you can you can discuss and debate, but at the same time, the ultimate thing we were looking to do was to deal with Osama bin Laden, and we did that. But then we did continue to stay, and there were reasons for it. Should we have or should we have been smarter about withdrawing again? Those are all discussions that one could have. But I think that ultimately, it seems to me, you know, if people said, and people ask me, Well, did we lose the war in Afghanistan? I don't know that we lost the war, but I think the politicians didn't help but I think that the military did what they were supposed to do. I
 
</strong>Rob Richard ** 31:24
agree. But, you know, I the the general who said this escapes me, but it was not a 20 year war. It was a one year war fought 20 times. Yeah. So when you so you have these wars, you have a different general, a different you know, whatever it is, come in and they all have a different take on how we're going to accomplish this goal. But both those wars, whether it was the one I fought in Iraq or the one in Afghanistan, you know, they there were no real clear objectives for us. They were one year at a time, little hash marks of trying to accomplish these small goals. And we were never given a clear picture of what victory looked like, very similar to Vietnam. So I think that's, I don't think that's put on the that's not put on the backs of the common veteran. That's put on the backs of the politicians. Yeah, that was that, I was sure that's put on. I The generals too. I think so they, they owe their, you know, by that time you hit to that, that level, it's, it's a political level. And I think they're, they owe an answer to that. You know, my personal opinion, me as a retired Army officer, I think they owe an answer to that.
 
<strong>Michael Hingson ** 32:23
Well, we don't necessarily have the same kind of generals as we had with a patent or even a storm in Norman Schwarzkopf. You know the Sure, sure.
 
</strong>Rob Richard ** 32:31
Well, there's some very particular generals out there. Some good there are. But I there are, I think, I think those wars were never, never given clear, clearly defined objectives by any political figure, and that makes it impossible to what you would traditionally call a win, right? Yeah,
 
<strong>Michael Hingson ** 32:48
I do. I do. I know exactly what you're saying, and it makes and it makes perfect sense well for you. So you joined the military. Did you think that you were going to be traveling the world and seeing 31 countries and doing all the things that that you did, or was any of that a surprise to you? No,
 
</strong>Rob Richard ** 33:05
I'll tell you. So when you're in college and you're ROTC, you you know, or West Point, or whatever you're, you know, I was an ROTC guys. So you have West Point, you have OCS, your different commissioning sources, you're, you're branched a certain whether it's infantry or armor or whatever, I was a transportation branch. So I thought I, you know, I got stationed in Germany, my first duty assignment. And, you know, I had two deployments to the Middle East during that time. It was about a six year stint. And I never thought that I would have this amazing fun, adventurous and it's a family show here, adventurous show. Adventurous life that I had, that that that I was given. I thought I would just end up at some base somewhere in Texas, and barbecue on Sundays, drink more lights, watch football like everybody else. I never thought I'd have this great life. I never thought I'd travel the world in Gallivan so I'm very fortunate in that way. And I just, I don't think most people picture that, but when you get your first what they call assignment, your duty station, and it's Germany, and my second one being Korea, traveling all around Asia. You know, with my, my awesome wife, I I'll tell you, I never thought I would have that, to be honest with you, that's never something that crossed my mind. That level of adventure and fun, it almost kind of mitigates some of the things that you had to go through in war. It almost makes it like they kind of balance each other out, I think, well,
 
<strong>Michael Hingson ** 34:19
and traveling to and traveling to Germany, of course, got you your wife.
 
</strong>Rob Richard ** 34:24
Yes, true, yeah. So we met. You were both soldiers, and just, you know, we, we met by by sheer chance, and that's something that I look back on, and I'm always very thankful to Uncle Sam for that. So,
 
<strong>Michael Hingson ** 34:34
yeah, there's, there is that. Did she stay in the military?
 
</strong>Rob Richard ** 34:38
No, she got out. So we, we were in Korea, and then I got stationed to go work in recruiting in Dallas. And she made the decision that, you know, I was a little bit further along, a little bit older. And she made, we made the decision that, hey, the dual military thing is very difficult. That is one of the, I think, most difficult career choices you could make, is to have two service members in especially once you hit the senior levels. And so we decided, hey, you know. I'm going to stay in, she's going to get out, and she's a very successful entrepreneur, doing very well with with some things that she's got going on. So I think we made the right choice, and she gets to be mom and be this amazing mother. So I think that's something, I think collectively, was the right decision. Well, that that worked. How old? How old are the kids? I got a nine year old, my son, Alex, and then he's about to be 10, and then my daughter, Evie, named Evangeline, after a song by the the band the Great, the band Yvonne Hill, she is six. So they're, they're still pretty young. A lot of give me, give me a handful here. Well, that's,
 
<strong>Michael Hingson ** 35:34
that's fine, you know. And we'll see who, who does better and who handles who better? The kids handle you guys, or you handle the kids better. We
 
</strong>Rob Richard ** 35:43
were on a pretty tight ship here, Michael, so at least my wife does. I'm going to push over, yeah.
 
<strong>Michael Hingson ** 35:49
Well, there you go. Well, but it, but it's, but it is interesting to to be able to see a lot of the world. And I, you know, I've, I've had the never been to Germany. I've been to Korea and spend some time there. And that was a lot of fun. I've been to Japan and to some places. I've been to the Netherlands, but not to Germany, when actually, in about a month and a half, no, actually about a month, I'll take my first trip to London to speak. Oh, wow. I've been to Ireland, but never to London. And then it's fun to go through the logistics of being able to take a guide dog to London and doing all the things to to clear the dog. I think it's a lot more work to get him ready to go than me, but we'll cope. Yeah, but it's, but it's, but it is fun. And I, I think there is so much value in seeing so many different places around the world and all that we can learn. I think that we take way too much for granted, and we we think that we're so much better, sometimes than than other places. And in some right, some ways, our country and our society works better, and some ways it doesn't necessarily do that, but I don't think it's my place to judge, but rather to go and learn and bring back knowledge and put it to use.
 
</strong>Rob Richard ** 37:04
I agree, it certainly makes you a better person as as a collective right to understand. You know, America's a great place, and I love this country dearly, but there are many things that that we can learn from other cultures. You know, we work so hard here in Germany, and I tell you about three o'clock, they take off and go have a beer and relax a little bit. You know, there's, and they still, they managed to run a very efficient society without the hustle culture that we have. And I, I am a stern capitalist. I love to work hard. But there's something to take away from that. You know, there's also, on the other side of the spectrum, in Korea and Asia, they work even harder than we do, right? So there's, there's a level of where to meet in the middle, and looking at these different cultural things. And, you know, it's just, I just very fortunate to have seen all that, and take a little bit from each one and kind of develop my own life, and these are gonna teach my children and stuff. So that's, that's great. I think I love London, too. The
 
<strong>Michael Hingson ** 37:54
founder of the National Federation of the Blind was a blind constitutional law scholar, Jacobus tembrick, who was at UC Berkeley, and one of the things that his wife told me, I never did get to know chick 10 Brook, but I knew his wife, and she said that he could go for long periods of time, because he would take what we now call a power nap for 20 minutes, and then he could get up and work for hours. And we don't encourage any of that, and I think it's truly unfortunate, because there's a lot of value in having a little bit of downtime that then keeps you able to keep moving a lot more than you think you might.
 
</strong>Rob Richard ** 38:33
No, no, I agree. I think that's something in the military they focused a few years, the past couple of years, on, which is, I don't know it's, maybe it's all for not but focusing on on sleep, you know, wellness and overall spiritual you know, thing that's going on here, trying to get everybody together in this sort of triad approach of wellness, sleep and physical fitness and stuff. And sleep is so important to being a successful leader. You know, one hour of sleep versus four makes all the difference in your decision making. Makes all the difference in your ability to lead, your ability to persevere through problems. So slaves huge, you know, even it's only four hours, yeah, well,
 
<strong>Michael Hingson ** 39:12
and but again, even during the day, taking a half hour and resting your eyes and then coming back gives you energy to continue, and we don't. We don't do enough of that. So I'm, I'm all in favor of exploring and and doing more to to deal with sleep and wellness and looking at other ways to help us move more effectively and more efficiently during the day. I agree. Yeah, so it makes sense well, now your career as a logistician and so on, as you said, is pretty unique. What what made it so unique, and why do you feel that that really helped shape you into what you are, and where do you think this is going to take you going forward?
 
</strong>Rob Richard ** 39:58
So I think a lot of times. When you are again, we talk about conditioning source. So when you go into the military, a lot of guys, they say, Okay, I want to be an infantry person. I want to be an armor guy. I want to be special forces, whatever. There's many different avenues that you can enter the military. And I think coming in initially as a transportation officer. You know, I went to Iraq, and I had these sort of experiences that, I think, again, we talk about movies, they're often overlooked, right? So I was in Iraq for 12 months. My first deployment, I was a platoon leader. I had 60 soldiers. I went on well over 60 plus missions that are, what are called convoys. So I was putting in these dangerous, arduous situations and these things that that could result in grave violence, and these sort of things that I experienced, and that my soldiers experienced, that gave me a unique out outlook on life, right? And I think that because of our underdog persona in nature, as logistics guys, you know, it's all a big wheel, and there's all these folks that make it work, right? And so as an underdog type character, and having these sort of salt of the earth type soldiers, it's given me a unique perspective on people, a unique empathy. I think a lot of military guys are kind of seen, seen as cold and stern, these sort of square jaw type characters. I don't really think I'm like that at all. It's giving me a unique perspective to grow and to be more loving and empathetic, to be a better dad. I think just serving that type of field and that type of profession is very different. It's also a little more diverse than, like, say, your standard, like Special Operations Unit, which is a lot of square jawed white guys from the Midwest, you know, as to where logistics, there's a much more diverse profile of people from all over, you know, from Jamaica or Puerto Rico, from every different state, from these, these different types of folks. And I really had a chance to just work with people who are different, who built my level of love and empathy overall. And I think being in the branch and the field that I was in really helped shape that for me. And then just, I don't think I would have had the experiences say I had been, you know, I mean, I went to airborne school when I was 38 so I did the paratrooper thing. I served in Special Operations units, airborne units, this sort of thing. And I'm honored to have been with those. But I think if I hadn't started in these sort of, like working class type units, you know, out of Germany, you know, under equipment, under trained, I really learned to persevere through things without the best of everything, right, without the best training, without the best you know, given the best tools to go accomplish, you had to accomplish more with less, right? And I think that really is a lesson that you can't really get necessarily in other fields and other branches of the military. I really think what I got assigned to do really helped me persevere through things and become a better person overall. And I don't know if that answers the question. But I think that's kind of, you know, the uniqueness of it that makes it different. And most people, again, haven't had the opportunity to travel and see the things I have. And I just think that, you know, I'm very fortunate in that realm. So I just think overall, holistically, my life has been better because of the job that I got. And to be honest with you, I mean, it's great to be an infantry guy, but a supply chain manager, professional supply chain manager, really does prepare you a little better for the corporate world. So in the end, it kind of helps you transition to the civilian thing that you can do and gain monetary advantage. So I think it all worked out. I
 
<strong>Michael Hingson ** 43:16
think it does probably just with the little that I know about it and understand about I think it does probably better prepare you, because the jobs are fairly similar to what you'll find in certain aspects of the corporate world, which is kind of important. And I like your idea on your analogy of doing things with less. I think a lot of us, especially for those of us who are blind, for example, and people with disabilities in general, oftentimes we have to deal with less, just because society hasn't emphasized making sure that we have alternatives that give us the same chances and opportunities as others do. So we have to deal with less like I work for accessibe. And so accessibe is a company that, among other things, helps makes websites more inclusive for for people with disabilities. Well, the bottom line is that people creating websites don't do things that they could do to make websites more usable and accessible right off the bat. And so the result is that we have to get creative in figuring out how, if it at all possible, we can use a website, and some we can't, because there's just no way, no way to have information that works. But there are also any number of websites that are accessible enough or have enough information that is a friend of mine once said, we can muddle through and make it work, but we do have to deal with those challenges, and I think it makes us better, because we face the challenges and we work through them.
 
</strong>Rob Richard ** 44:54
That makes perfect sense. That does Yeah. And
 
<strong>Michael Hingson ** 44:56
so you having to do that same sort of thing. Sometimes it it makes you a better person. It makes you probably more of a resilient person, but at least it makes you a more inventive person, because you don't take some things for granted.
 
</strong>Rob Richard ** 45:11
Yes, and you know, I think people when they have an idea of a soldier or a leader, I think emotional intelligence and empathy are something that people don't associate with the military. But when you're when you're a young, 24 year old lieutenant, all the way up through, you know, being a more senior officer or senior leader, you have so much of your life that is assigned and tasked to helping others and taking care of people. Their problems are your problems, right? You learn so much about the human condition through serving in the military that I don't think it can even compare in any other walk of life, you know, say, maybe being a first responder or something along those lines. But when you're with somebody in this this situation is arduous and dangerous for 12 months, you know, going on all the way through a 20 year career, you can't put a price or a value on how much experience you get of developing an emotionally intelligent approach to things, right? Some people, I think anybody who doesn't struggle with decisions as a human right, it goes through the experience of war and serving in the military. I think very rarely do you not come out of that with a real profound understanding of the human condition, right? And I don't think anything else could give you that, as far as a profession. And I think understanding people becoming more loving, it might not seem like something from a military guy to say, but loving empathy, you know, understanding the these, these folks and different types of people. I think it's a beautiful thing to be honest, you know, and I feel very cherished that I've had to have that opportunity to become a better human. Again, things aren't necessarily associated with like a military man who's straightforward and, you know, talks in a certain way. And again, some people aren't like that. Some people kind of go through, you know, self absorbed, like any profession, just about themselves. But I think a good military leader. You know, the army a leader, and particularly officers, we always eat last, right? So when I went to Airborne School at 38 years old, as an old, older guy, I was the second oldest guy in my class, the highest ranking person in my class, and so I ate after 200 soldiers, I let 200 people go in front of me, right? And that's not to be hubris or to brag about something, but that's just what you're supposed to do as a leader, to get to show that, hey, I'm here for you guys. You guys eat first, right? You always leaders, always eat last. There's that old adage. And I just think the regular world is not necessarily, the regular civilian world isn't necessarily that way, you know? And I think that's something that really made me grow as a human and to be a better person. So Well, I've always
 
<strong>Michael Hingson ** 47:40
felt, having worked in the corporate world, that a good boss is a boss who doesn't boss people around, who recognizes that leadership means sometimes you give up leadership to somebody else when there's a specific thing that you figure out they can do better. But also I believe that my role is to add value to each and every person who works for me, and I have to figure out with them how to add that value, but for the people who get it, it makes everyone a lot more powerful. And I mean that in a positive sense, it makes them a lot more productive and a lot more efficient. I think that that good leaders figure out how to do that, and that's important to do. Well, I wholeheartedly agree. So I'm curious about something. I keep coming back to it in my brain. So I'm going to ask in places like Israel, where everyone, at some point needs to go into the military, and goes into the military. And I understand why that happened. We don't do that here. How do you contrast, or what do you think about the contrast in those two methods of dealing with the military? Because then I asked that because you talked about the crisis, I'm not convinced that everyone should necessarily have to go in the military, but it's an interesting discussion to have.
 
</strong>Rob Richard ** 49:01
I kind of, I, you know, I like the way Korea does it. Korea has a societal conscription sort of program, right? So you can either join the military, you can be a paramedic, you can be a policeman. I don't necessarily think we need to go to that level, but I think there should be some general level of civic service, right? You have to have some level of commitment. And I think that not everyone, especially in our current society, is cut out to be in the army, to be in, you know, to be in the armed services, but there should be some level of civic conscription where people have to serve for maybe a year or two in somewhere. I really do believe in that. It might sound a little bit draconian libertarian, but I think it's something to look at. I think it would make people better humans. Because nowadays, like, there wasn't World War Two, there was a general understanding that we have a universal effort, that we're going forward as a nation. There was such a connection to the military service, and everyone chipped in, you know, everyone chipped in and all the time, and I don't think that really is the case. Everyone is going in their own direction. Shouldn't we're not going in a general direction. It's good for the country as a society, and without some sort of civic inscription, I don't know if that's possible people to truly understand what others go through, right? And so I agree. I think that we should have some sort of level of of civil civic service, not necessarily level of the draft, but right, not quite like how Israel does it, but
 
<strong>Michael Hingson ** 50:20
yeah, so, and I think that makes a lot of sense, and I think that also it's a great learning experience, yes, which is a part of what I think you're also suggesting, and I think that that makes a lot of sense, that that brings you into being a more well rounded individual as you go forward. And I think that it's important to do that, and we need to figure out some way to do that.
 
</strong>Rob Richard ** 50:46
No, I agree. I think that, you know, when you're in Israel, is a homogenous society, very similar. People have similar religions, similar takes. Our society, when you look at as a whole, is completely different than any other society in the world, as how different we are in the many cultures that we have in a collective approach to civil service, I think could help, I really do think could help something to unify us. Again, not quite to the 911 unification type, right, but somewhere where we can come together as society and say, Hey, we got a common purpose here. Let's go forward with it. You know, so
 
<strong>Michael Hingson ** 51:18
Well we, we were so unified after September 11, and I can point to specific political things that damaged that and took away from the unification and so unfortunate that that kind of thing occurred. And we have, there are other aspects. I mean, we also now have this technology where everyone has so much instantaneous access to so much information, some of which is real and some of which is false, but still the the fact is, we have access to things that we didn't before. And you mentioned World War Two, I collect old radio shows as a hobby, and I listen to many of the shows in the World War Two era, and listen to how all the actors, all the people on those shows, were part of the story that helped pull the country together, and everyone was committed. Yeah, there were challenges. Yeah, there were problems, but people really did come together for the most part, and worked because we knew it's what we needed to do, and that's the operative part. We knew what we needed to do. We needed to be unified, and if we weren't, that was a problem.
 
</strong>Rob Richard ** 52:36
Oh no, I agree. I think, though, there's a fine balance between unification and then a controlled narrative that takes people away from a independent free thought, right? One of the things we've gotten away from is independent free thought. There are two sides to everything. There's my side, your side, and a good collective would be great, but that you still have to have that, that approach to independent thought, right? And I also think something's missed about the military, if I could expound a little bit, is that many people in the military here are some of the world class cynics. You know, they're not necessarily these, hook, line and sinker, follow suit, type of folks. They're just the they're very aware of their situation and sort of what's going on. And they're very like, okay, is this really the deal here? You know, people are very skeptical. They're very they have a lot of free thought, a lot of independent thought. They're very politically engaged in what they think, and very go after things and have articulate points that that they clearly think of, as opposed to just like, Oh, we're all we all think the same. You know, that's a misconception about the military. We don't there are people of all different facets and walks of life and and think completely different on every issue under the sun, and that's important. So I think having a collective civic response and duty to things is great, but we start to keep our independent thought as a nation in a society.
 
<strong>Michael Hingson ** 53:53
I think the other part of that, though, is that we need to learn again, to be understanding of people who have a different position than we do, and we need to stop saying, Well, you're wrong, and because they think we're wrong, whoever they and we and you are. And the reality is it's it's more than just having the independent thinking ability and opportunity, but it's being able to talk about it and people who truly can, again, learn so much because you you learn to understand why people think the way they do sometimes or a lot of times. And that's important too.
 
</strong>Rob Richard ** 54:36
Yes, absolutely, I agree 100% so
 
<strong>Michael Hingson ** 54:40
logisticians are generally not part of when you watch movies and so on, they're not typically what's featured. What? Why is that? Or how do we get the logistics world a little bit more understood? And I know that that goes beyond the military, but you know, nevertheless, yeah.
 
</strong>Rob Richard ** 54:59
Yeah, well, so again, I think you're looking at what in this. This is to take nothing away from anyone. So when you look at most of the majority of TV shows and books, and rightfully so, I'll say rightfully so, so much of it is about special operations, yeah, frontline soldiers, what you would call, you know, in World War Two, there was a linear Battlefield, so there were two entities facing each other, face to face in a situation, but over the past 20 years, and even all going all the way back to Vietnam, they weren't linear battlefields. They were battlefields where all these support type soldiers, whether it's communicators or truck drivers, mechanics, even cooks and these other people, are combat veterans. They are facing combat. They have dangerous and arduous tales of heroics that need to be told often. You know, especially in particular in convoy operations throughout Afghanistan and Iraq. I think it's overlooked because it's well, it's not sexy, it's not what people want to see. It's not the conditioned thing of what people are supposed to see. But I think it can often be talked about in a humorous way, like we, I think you and I, we talked a little bit about mash, right? And that's about doctors, Army doctors who are support personnel and enablers. And there's a comedic approach to it. It's not all just serious, stoic, you know, movie sort of nonsense. It is a, it is a comedic approach to a real topic, and it covered it gracefully. You know, Hogan's Heroes, these sort of comedic shows that we all had, that we were elected, who understood, and that we love McHale's Navy again, another one. I think that logisticians and support folks are often overlooked because it's just not what is considered to be cool. But there are stories about war, about these brave and courageous things that people have done, and I've witnessed with my own eyes that I think is an interesting and fun story, not fun, but an interesting story that needs to be told so that legacy doesn't drift off into the wind, like the gun trucks in Vietnam, right? There was these things that were developed. A great documentary on Smithsonian about it, called gun trucks, that talks about this. And I think it's exciting, and I think it hits that appeal in the million brain of what war is supposed to be. And I just think it's often overlooked longer. If
 
<strong>Michael Hingson ** 57:11
I were to think of one show though that I think probably did a better job of dealing with logistics and so on, it'd be mash in a lot of ways. Yeah, it was, it was different, but it did try to strike a balance between the comedic environment, but also the challenges and the horrors of war.
 
</strong>Rob Richard ** 57:35
Yeah, I agree, and that show is universally one of the best examples. If I had to pick a show that's really realistic military wise, I think it's pretty spot on the movie itself, you know, Robert Alton, and even the book, you know, those things are pretty spot on to what really it's like. Oliver Stone had to give this interview once again. He's a Vietnam vet, and they ask about what the American war experience is like. And it's just not like the movies. It's completely chaotic. It is a great plan that goes awry quickly, and it is just absolute chaos. Everything that you're doing on a daily basis, you know. And there's also a large period of boredom where there is no action, whether you're a Special Forces guy or a supply sergeant, you know, half the time you're kind of waiting around, planning things, doing mundane tasks, developing relationships with people and friendships and bonds that are last a lifetime. You know, these things that are a great story that that just, I think, need to be articulated and told to the general populace in America.
 
<strong>Michael Hingson ** 58:28
Yeah, well, there's a book for you to write.
 
</strong>Rob Richard ** 58:32
Yeah, I know. Well, we'll see. So there's something I'm working on too.
 
<strong>Michael Hingson ** 58:36
So you're retiring. So what's the toughest thing about retiring, and how is all that working, and where are you going to go from here?
 
</strong>Rob Richard ** 58:44
So the toughest part, I think, for most soldiers, is just leaving the lifestyle, leaving the military, like we mentioned before and we discussed, is that it is a way of life for you, right, as a way of life that's laid out, and everything is kind of a certain way, regardless of, you know, individual intention. For me, that's not really the hardest part. I think the hardest part is just, honestly, is going to be leaving the people like, what I would call my guys, and that includes men and women just, or what they would call the team room and special forces, is like just the collective of being around people that have a shared understanding of your experiences once you leave that That's the toughest part, right? The toughest part is, is coming home, I think, as they say, from war, and I think that's that is something that is a challenge for me, some people, it's the power, you know, I got the I'm this guy, I'm here, I'm there. But I think for me, it's just leaving that environment of people that I generally love and care for, and that's the toughest thing that's going to be for me. So when you're talking about going forward, you know, right now, I'm looking at some defense contracting stuff. It kind of suits my skill set. There's some corporate things that I got in the works. My plans to work for a few years, and. In the supply chain, management space, work on my writing some other things. If I tell you, if I had one dream in life, it would be just to be a stand up comedian. So that's I write all the time. I don't I gotta go tell some more people than just my goofy friends of my wife. But there are things I have in the works that I think will will translate well from my military service and stuff. So the hardest part for me is just leaving the folks. I'll tell you that, Michael, it's the hardest part
 
<strong>Michael Hingson ** 1:00:24
well, but you're you're moving on, and you're going to now start a new adventure, and some of it may continue to involve the military in some ways. And I will only say that you'll have to come back sometime next year and tell us how things are going. I think it would be fun to have another discussion once you're fully retired, no matter what you do, even if you're doing something that involves government contracting and you still work with a lot of the same folks, in some ways, it'll be fun to hear the adventure and hear how it's going. Yeah,
 
</strong>Rob Richard ** 1:00:55
absolutely. Thanks for having me. This has been a great experience. It's my first, like I mentioned before, my first non, you know, discussion with someone who wasn't connected to the military or wasn't a family or a friend in a public space. So I really appreciate you having me today, and let me tell my story a little bit. And really thank you very much for for for giving me this opportunity. I really appreciate it. Thank you. Well,
 
<strong>Michael Hingson ** 1:01:18
I really appreciate you taking the time to come on and spending it with us. And I'm hoping that everyone who listens to this that you liked it as well, and that you found it interesting, and that you learned something from it, and you saw a really unstoppable person, needless to say. And I think that that's something that we all can can not only admire but work toward emulating. So I want to thank you for doing that, Rob, but I want to thank all of you for listening. I hope that you liked our episode today. If you did, I'd love to hear from you. Please email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>. You can also go to our podcast page, <a href="http://www.michaelhingson.com" rel="nofollow">www.michaelhingson.com</a>, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is spelled M, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, you can leave comments there, and you can listen to all the different episodes that that we've had. And we we really value you listening to them, and wherever you're listening. Please give us a five star review. We really like your reviews. We want to hear your thoughts, but I'd love to hear them personally, as well as whatever you do in the way of review. But of course, I'm prejudiced. We really want those reviews to be five star. If you know of anyone who you think would be a good guest and Rob same for you. We'd love to hear from from you and them. We'd love to hear about possible guests. I don't know. We may have to have Rob, get his son to come on the podcast. That might be,
 
</strong>Rob Richard ** 1:02:48
well, he's very entertaining kid. My daughter's a funny one, though she's the funny one. My Well, there you go. More stoic, she's funny. So well, we'll
 
<strong>Michael Hingson ** 1:02:55
let you pick that out. But what you know, we we always are looking for guests, and we really appreciate it if the opportunity comes along to to introduce us to other people, we value that, and we have a lot of fun with it. So Rob, I want to thank you once again for being here. We really value your time, and this has been great. So thank you.
 
1:03:12
Thank you
 
</strong>Michael Hingson ** 1:03:19
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Retired Army Officer with Rob Richard</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f0c956aa-7e85-4ab1-a0b1-d69884a01de3.mp3?source=rss&amp;ext=asset.mp3" length="94171369" type="audio/mpeg" />
<itunes:episode>318</itunes:episode>
</item>
<item><title>Episode 317 – Unstoppable Safety Positive Leader with Amy SP Wilson</title>
<guid isPermaLink="false">https://pinecast.com/guid/f2482798-d748-4a74-9336-91734b37a8a5</guid>
<pubDate>Tue, 11 Mar 2025 10:00:36 -0000</pubDate>

<itunes:duration>01:08:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a01a152d-baac-49bf-ac4a-a26b6793f872/UM317-Amy_SP_Wilson-Coverart.jpeg.jpg" />
<description><![CDATA[<p>While participating at the National Federation of the Blind National convention this year with my colleague and friend, Sheldon Lewis who also is a former guest here on Unstoppable Mindset, we had the opportunity to meet Amy SP Wilson. Amy is the founder and leader of the Safety Positive Foundation. Amy began losing her eyesight at the age of ten years old due to a condition known as Stargardt's. this disease can best be described as macular Degeneration in juveniles. If you want to know more about Stargardt's just listen into my conversation with Amy.</p>
<p>Amy has always been quite interested in personal safety. She also has been quite a physical person starting with wrestling with her cousins to later becoming the first female wrestler at the Missouri School for the Blind to later becoming part of the inaugural women's Judo team of the United States Association of Blind Athletes.</p>
<p>Amy went on to college where she obtained a Bachelor’s degree in Psychology. After a time and some life challenges Amy will tell us about she decided to go back to college to obtain a second Bachelor’s degree in Social Work. She decided to get this second degree because she wanted to help persons with disabilities in the United States.</p>
<p>In 2023 Amy founded Safety Positive Foundation to teach blind persons about self defense. Her approach is by no means all about being physical. She will talk with us about self awareness and self advocacy, two aspects she feels must be part of the psyche of everyone who wishes to take charge of their own life.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>ael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
Well, hi everyone. I am your host, Mike hingson, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And the reason it's worded that way people still ask me why I say that. The reason it's worded that way is that when we talk to diversity people, they'll talk about race, gender, sexual orientation and so on, and they never talk about disabilities. So unfortunately, the ship has mostly sailed when it comes to including disabilities in diversity, no matter what they say. So we won't let them do that with inclusion, which means it's inclusion diversity and the unexpected. And today we get to deal with a lot of all of that. The unexpected is anything that doesn't have anything to do with inclusion or diversity. But today, we do get to talk about inclusion a lot in some esoteric and maybe not so esoteric ways. Our guest today is Amy SP Wilson, and I just discovered, as Amy showed me, if you were to ask your smart speaker, like my Amazon Echo, who is Amy SP Wilson, it will tell you that she is the CEO of the positive safety positive foundation. We're going to talk more about that, so we'll get there anyway. Amy, welcome to unstoppable mindset. We're glad you're here. Wonderful.
 
</strong>Amy SP Wilson ** 02:45
Thank you for having me. It's an honor and a privilege, and
 
<strong>Michael Hingson ** 02:49
it's nice to know that the echo knows your name.
 
</strong>Amy SP Wilson ** 02:53
Yeah, I'm still kind of flabbergasted that that's a thing, but definitely gives you some street cred, I guess.
 
<strong>Michael Hingson ** 03:02
Yeah, it probably means that there, there aren't, well, there certainly aren't very many. Amy SP Wilson, so that works, yes, well, why don't we start the way I kind of really love to. Why don't you tell us, sort of about the early Amy growing up and some of that sort of stuff.
 
</strong>Amy SP Wilson ** 03:21
So in my younger years, I was born and raised in the state of Missouri, and have what I consider a biker family. We did a lot of traveling on motorcycles. I was riding my own dirt bike at the age of four, and so really tomboy at at heart, but loved, you know, wrestling and fighting with the cousins. And at the age of 10 is when I was diagnosed with star guards, and that put me on a different path, because at the age of 10, my dream was to be a motorcycle mechanic and join the Navy. And at the time, I did not have any expectations that a blind person could do either. So it really put me on a different trajectory of what I thought my life was going to going to be like, and I, of course, went on with school and and that sort of business, but I loved wrestling so much that I became the Missouri School for the blinds First Lady wrestler. And that led me into being part of the United States Association of Blind Athletes, where I was on the first women's judo team that they had, and so just got real passionate about personal safety and different ways. But due to my eye condition, I couldn't take hits to the head, and so there went my martial arts career this. I'll just say, or so I thought, and led me into going to college and get my my first bachelor's degree in psychology and and so on. But I I have people tell me that apparently I have been pioneering new things my whole life. And when I have to talk about myself and talk about I was the first to do this and first to do that, yeah, it's a very sobering reminder of those steps that I've make it in my life. Right?
 
<strong>Michael Hingson ** 05:35
Reading your bio, it says that because of star guard, you weren't at some at one point, able to continue kind of dealing with martial arts. What did star guard specifically have to do with that?
 
</strong>Amy SP Wilson ** 05:47
So it it affects my retina, and I noticed the more hits that I was taking to the head and, you know, being thrown I was having more cloudy spots in my vision, and when I stopped doing those things, it, it, you know, significantly reduced the amount of things I wasn't able to to see. And so that's, that's how that played into that well,
 
<strong>Michael Hingson ** 06:19
tell me a little bit about what star guards is. I'm not sure that everyone listening or watching will be familiar with
 
</strong>Amy SP Wilson ** 06:26
it, correct? Yes. So star guards is a juvenile form of macular degeneration. So you hear of, you know, your grandparents, or you know, maybe you're a person of experience, as I like to say, in your in your later years. And you know, hear about people getting macular degeneration. I essentially just got macular degeneration at the the age of 10. So little bit of a flip. And of course, again, being a first, I was the first person in my family to have any kind of blindness, low vision, and so it was. It really shook everything
 
<strong>Michael Hingson ** 07:06
is star guards, a genetic kind of situation.
 
</strong>Amy SP Wilson ** 07:12
So I learned that the only way that a person can get star guards is essentially by your parents getting together. It's not a medication defect, which is what they originally told my mother. So she carried a lot of guilt with that. And when I went to get seek a different doctor, he had me do some I guess genetic counseling is what they called it, because I had concerns of my son having it. And they were like, no, no, it doesn't work. And they explained it. I was like, well, that had been helpful in my younger
 
<strong>Michael Hingson ** 07:50
just sort of the right combination of things getting together that brings it on. Exactly. Yeah. Now, where do you live today? I live in the great Show Me State. Ah, so you're still in Missouri? Yes, I've
 
</strong>Amy SP Wilson ** 08:05
moved to a couple other states. I spent a year in Alaska, where my son was born. I lived in Indiana for a little bit. I pass on that, and fortunately, I was able to come back to to Missouri.
 
<strong>Michael Hingson ** 08:20
So we're in Missouri. Are you, uh, close
 
</strong>Amy SP Wilson ** 08:23
to Kansas City area? Okay, about about in that area, but I like to, I like it because I can take the train back and forth between Kansas City and St Louis. So, yeah,
 
<strong>Michael Hingson ** 08:34
well, trains are very useful things to have around. I when I lived on the East Coast, would use the train a lot. And of course, going from New Jersey into New York, we had New Jersey Transit and other things that we had a lot of train stuff. But out here, where I live now, there is a train that stops here once, at 430 in the morning. If I want to go to San Francisco, I'm not going to do that on the train, I don't think, because you actually have to go to Los Angeles and then get another train to go to San Francisco, because the train that comes from Los Angeles stops here, and then, I guess, goes east. So, oh, well, one of these days, maybe there'll be more trains and more mass transit, and that'll be a good thing. Exactly.
 
</strong>Amy SP Wilson ** 09:19
I know in Europe, trains are used very heavily, and people that come over here are constantly surprised that we don't have more sufficient trains. And so hopefully, like you said, with time we'll we'll get some more transportation going. There's
 
<strong>Michael Hingson ** 09:36
a big argument and a brouhaha going on out here right now because Los Angeles wants to create a gondola system to go from downtown LA the train station to Dodger Stadium and stop along the way. And there are people who are saying, no, no. Because you're not going to get that many people on it, it's just not going to be worth the cost. So it'll be interesting to see how that all shakes out. I do agree that if you're going to do that, you have to have a lot of people using it, and you have to be able to transport a lot of people. So it will be interesting to see how that works out.
 
</strong>Amy SP Wilson ** 10:22
I can very much agree with that.
 
<strong>Michael Hingson ** 10:25
Oh, life goes on, right? That it does. So you went to, yeah, go ahead. I
 
</strong>Amy SP Wilson ** 10:32
said. We've heard the same debate here in Missouri about different, you know, options for trains. So, yeah, it's always an ongoing conversation.
 
<strong>Michael Hingson ** 10:39
When we first moved to New Jersey, we learned that with the Americans with Disabilities Act, they were finally catching up, if you will, to doing something. And the something where we lived in Westfield was to make the train station accessible and access to the train to be accessible. And what that meant was that they actually had to build a platform and ramps up to the platform so that a person in a chair, for example, like my wife, could transfer straight across and roll onto the train. Because before the platform was raised, the trains have these big, huge, high steps built into them. Each step is like 18 inches tall and you've got three steps to go into the train. Well, you're not going to really do that in a wheelchair. And there was major opposition from people in Westfield to putting in the ramps, putting in the platforms, because they said, well, but this is going to slow us down if we have to go up the ramps and can't just run to the train and jump on the train. Why don't you just have somebody at every station who will lift people in wheelchairs onto trains? Yeah, that's gonna really work, right?
 
</strong>Amy SP Wilson ** 11:50
Yeah, that's not, not feasible,
 
<strong>Michael Hingson ** 11:54
no. And it didn't, and the argument didn't hold, fortunately, and the the platforms were built and, and, and the reality is it didn't jeopardize anybody, other than maybe make them arrive 30 seconds earlier, rather than being so lazy. But, ah, the arguments that people have. But it'll be interesting to see how the train thing works out, because they do need to have more mass transit out
 
</strong>Amy SP Wilson ** 12:18
here. Absolutely, 100%
 
<strong>Michael Hingson ** 12:21
so you went off to college, and what did you do in college,
 
</strong>Amy SP Wilson ** 12:27
college stuff, but because I was unfamiliar with how to really maximize your college experience. I didn't really, you know, have a plan. Once I got done with college, all I knew was I needed to go to college. Go to college, yeah, and, you know, because that's, that's what's going to make your life better. Okay, I can, I can follow that plan. But what's the plan after, like, nobody, nobody had that. They just knew, you know, go to college. Oh, okay. And so I tried to get some, some different jobs, unsuccessfully. And then I ended up getting married and moving to Alaska, and so did some some different jobs up there. And through my experience of being married during that time, I also shared with people that I'm a domestic violence survivor, and it's one of the things that I really wish the disabled community was having more conversations about this, because there I know that I'm I'm not alone, and when I share it, I always have people come forward and Me too, me too. And I'm like, Yes, like, we, can we, you know, support one another. And fortunately, I was only in that marriage for for three years and and got out of it. Spent a couple more years in Indiana, but then when I moved back to Missouri, I learned about some blindness consumer organizations and and started getting involved with those. I also, at the same time, heard, heard about a self defense program for the blind. And I'm like, wait a minute, there's something you know that that works for us. So I jumped on it, became an instructor, became very involved in the that particular organization. And due to some some different circumstances, realized that that was not a healthy environment, and spent probably a year not doing that. But then had some people contact me to get another self defense program going, and I'm like, All right, let's do it. So yeah, that's a. Um, but I've, I've taken in that time of me teaching self defense, I also worked with my local dojo and would help with my son's classes. So I've definitely got the personal safety self defense experience down at this point, I feel like
 
<strong>Michael Hingson ** 15:24
so. So in other words, maybe if there were violent situation today, you could turn the tables and and be the one to beat up the other guy.
 
</strong>Amy SP Wilson ** 15:33
So that's you know, because I will share that, that that is you. That is a common thought.
 
<strong>Michael Hingson ** 15:43
I understand, yes,
 
</strong>Amy SP Wilson ** 15:46
however, in june 2019 I experienced sexual assault by somebody. And it's really what got me to tell people that personal safety you need to be proactive about it, especially in the disabled space. It is so very vital in that realm, yeah, but
 
<strong>Michael Hingson ** 16:11
yeah, there's only so much you can do. And you're right. It's, it's a matter of being, as you say, personally safe. And you know, it's, it is so important, and I think so many people, especially I think a lot of blind people I know about aren't as aware of their surroundings as they need to be, even just in in walking, even if it's not a a safety issue, that is where you're endangered from another person, but just being aware of your surroundings and being able to travel. I remember living in Boston and at the time, and I don't know if it's still the same or not today, but Boston or Massachusetts, had the highest accident rate per capita in the country, and this was back in the late 1970s into the early 1980s and I knew it, and it, it was just one of those factoids, if you will, that helped me stay really aware. So whenever I cross the street, I really made sure that the traffic was going the way I wanted to go, and I listened extremely carefully to what the traffic was doing around me, because any moment a car could come whizzing around a corner, nobody else would have seen it, and if I weren't listening for it, I might not have been able to judge appropriately whether it was safe to go or how fast I had to go to get across the street. So the reality is that we really do need to be situationally aware. And I think it's not just true for people who happen to be blind, but but it is especially true that we need to work on that and be aware of our surroundings
 
</strong>Amy SP Wilson ** 18:01
100% 100% that that is like, one of the first things we started offering right out the gate when it came to safety positive, is having discussions about personal safety topics, because it makes you more situationally aware. I know that. You know now that I have the mindset of being proactive about my personal safety, I am so keyed up on situational awareness that I sometimes freak out people, because I'm like, pay attention. Over there, pay attention. They're like, how? And I'm like, well, the more you learn about safety education, anything in the personal safety realm, it just helps you to become more situationally where, so you respond faster. You don't have to sit there and go, Well, what was that that I learned? No, no, that's not what we we want you to have. We want you to be, you know, kind of studying up on it so much that it becomes second nature for you?
 
<strong>Michael Hingson ** 19:00
Yeah, all too often we we learn something, and then we just have we, we sort of memorize the lesson. And we don't memorize what it is we really need to do. It isn't what, what did I learn? You need to get to the point where it's second nature, where it's just part of you, whether it's situational awareness or or a lot of things, even good musicians,
 
19:24
yes, you know,
 
</strong>Michael Hingson ** 19:26
do what they do because they've it's become second nature, yes.
 
<strong>Amy SP Wilson ** 19:30
And we, we talk about that, you know, it's, it's a journey you're not going to jump from, you know, being a beginner, you know, car guitar player, kind of like your manual musician, to being able to play on a, you know, stage with 5000 people overnight, it does not, you know, it is a process. And so, you know, giving, tell, you know, reminding people to give themselves grace. And it is a work in progress. So you know, you there's going to be deja mess. Up, but that's okay, you know, be do better tomorrow, on, on all those different situations. The
 
</strong>Michael Hingson ** 20:07
more you practice it, though, and the more you work on looking at lessons and looking at the things that you do and practice making them second nature, the easier it becomes. But it is a muscle the mind that you have to develop.
 
<strong>Amy SP Wilson ** 20:25
Yes, we, we basically tell people your, you know, your most important tool is your mind. So many people want that quick fix of having the pepper spray or, you know, this side of the other, and it's like, no, no, your mind is your most important, you know, tool in your arsenal, so take, take care of it. It's your, it's your biggest investment in life, yeah,
 
</strong>Michael Hingson ** 20:48
and it's and it's the most important one, and it will do so much more for you. But the more you truly use it, the easier it becomes to use. But you've got to make that effort to make that happen, yes, so you got through college, you got, I think, what a degree in psychology, as I recall. And you said you went and worked on various jobs, and I gather nothing really struck a nerve.
 
<strong>Amy SP Wilson ** 21:15
No, you know, I, I actually went back to school and got a second bachelor's degree in social work because I knew I wanted to work with the disabled community, and so I of course, was advocating in my own classes for disability rights and driving my fellow students crazy. But I'm like, we're in social work, and we're not learning about disabilities. This is madness. You're going to be, you know, working with at least, you know, half the people have some sort of disability in some fashion, and we're not even having a conversation about it. So, but I guess I actually, before I got real involved with personal safety here, more recently, in the last couple years, I actually was a Mary Kay consultant for a while, and had had some fun with that. And it's a great, great company. They're they're real supportive. They call it kind of the pink bubble. But I learned a lot about marketing and sales through that. So I constantly am telling my team, I'm like, Yeah, that's a Mary Kay thing. That's America. But they've been around for so many years. There's obviously, like, I said, a method to their madness.
 
</strong>Michael Hingson ** 22:31
They kind of know what they're doing, yeah,
 
<strong>Amy SP Wilson ** 22:34
yeah, yeah. They've, they've got systems down. So yeah.
 
</strong>Michael Hingson ** 22:37
So when did you get your social work, bachelor's degree. When did you graduate with that 2016 Okay, so that was eight years ago, and then you you did other things and so on. But eventually, what, what caused you finally to form safety positive foundation.
 
<strong>Amy SP Wilson ** 22:58
I I essentially got madder than a hatter because we weren't offering choices. It was just this one self defense program, this one self defense program. And I'm like, Well, what about teaching people to advocate for themselves, or having discussions or this or that? Like and I kept getting shot down time and time again from from the leadership in those organizations, and I and I actually had a couple people who pulled me aside and really strongly encouraged me to start my own non for profit. And I was like, Excuse me. Like me be the leader. Uh, I don't, I don't. I don't know how I feel about this, um, but luckily they, you know, they convinced me. Had other people convinced me. And I just, it really is a big passion of mine to just make sure that the blind community has as many personal safety choices as everybody else does, because historically, we have not. So
 
</strong>Michael Hingson ** 24:05
you're saying some of the major consumer organizations kind of discouraged it at first. I
 
<strong>Amy SP Wilson ** 24:14
they were from elsewhere. Was from elsewhere. I wouldn't say some of them, you know, I'm not going to throw no shade on the major groups,
 
24:21
no, no, no.
 
</strong>Amy SP Wilson ** 24:22
But it was the companies that were teaching self defense got really only focused on just, you know, hands on self defense. And I'm like, and it was either, you know, release or break body parts. And I'm like, not everybody's comfortable breaking body parts like we need some choices. We need to teach people to advocate for themselves, to speak up. That is the like. The bigger thing that I have found is people not understanding the power of of their words and their language to, you know, get themselves out of situation. And it's usually a freeze response, and I know because I was personally guilty of that for many years. And so yeah, I'm I'm thrilled that I don't struggle with that nowhere near as much as I used to, but I can recognize that it is a huge need within our community.
 
<strong>Michael Hingson ** 25:20
So when did you actually form the foundation?
 
</strong>Amy SP Wilson ** 25:25
March 3, 2023 was when we officially launched safety positive foundation.
 
<strong>Michael Hingson ** 25:31
So it's fairly new. Yes, well, a year and about a year and a half old.
 
</strong>Amy SP Wilson ** 25:39
Yep, yep, we're still baby.
 
<strong>Michael Hingson ** 25:43
That's okay. Do you find that that men and women are interested in personal safety and so on, or is it just women or just men? Or what we
 
</strong>Amy SP Wilson ** 25:54
have both? I'd say at our events, it's half and half, I get more men volunteering to to work behind the scenes on stuff, because personal safety is primarily a male dominated profession, which makes me kind of a odd woman out. But you know, we are not for profits. I'll take the help wherever I can get.
 
<strong>Michael Hingson ** 26:17
Sure, well, even if you were for profit, it would make sense to do that. But yeah, I hear you, yes, yeah. So exactly, what does the safety positive foundation do?
 
</strong>Amy SP Wilson ** 26:32
So we offer, again, a variety of choices for personal safety. We have what we call our safety positive guide that gives our blind community, 24/7, access to training and resources. And so that's a resource all by itself, because we put in there motivational information resources, asking discussion questions. But then we also have chapters in our guide to where people can take our courses, where they can go from ProAct or from reactive to proactive on their personal safety. We also have in that guide links to what we call our weekly tea times, and that's probably one of our most popular services, and that's where we're having the space for discussions on personal safety. Each month we do a different topic, and we have also added verbal craft, which is a self advocacy and assertiveness communication training. And we've actually had that training from the very beginning, because, again, I knew, in my experience, that people really needed to learn that that advocating piece, like we're told to advocate, but never given a formula. And we finally have a formula with with verbal craft. So it makes me very excited. And then in just this year, when we started getting into our second year, we shifted away from focusing on the psychological safety to that physical safety aspect, and I became the first blind woman pepper spray instructor with saber so that was exciting. And then we created our own hands on self defense program that focuses on the fundamentals of self defense. We created this course because we knew people needed some pieces. So if they wanted to go take a, you know, martial arts class on a consistent basis, or if they wanted to go take that self defense class, they would have some language to talk with the instructors. And this is how you can assist me. And so, yeah, those, those are pretty much what we offer, but, and we're partnering with with other companies organizations to bring in more resources and training for our community. So like I said, it's only been a year and a half, but yeah, we're bringing it when it comes to the choices. Tell
 
<strong>Michael Hingson ** 29:13
me more about verbal craft, what, what that is all about, or how does that work? So
 
</strong>Amy SP Wilson ** 29:19
at the core, verbal craft was developed as a crisis de escalation communication training, and of course, for the purposes of the blind community, we realized that it also helps with teaching you self advocacy and assertiveness in your communication. So you know, say, somebody comes up and, you know, grabs your arm trying to assist you. Verbal craft has a, you know, we we work with you to develop to personalize your own formula. We also have a verbal craft club where people can come in and practice. This maybe a scenario and and get better at at their skills. I know for me when I first, because I did not even know a verbal craft again, I went to hearing about all the you know, need to advocate for yourself, and I'm like, How do I do that. But it was in November of 2022, that I I finally was able to take verbal craft. And since then, I have, I've discovered that I am even you know better at it. I don't, I don't freeze or fawn as much. And when people are trying to help me, or when people are trying to cross my my boundaries in those different ways.
 
<strong>Michael Hingson ** 30:48
I remember many times being in New York City or in other large cities, but New York especially, wanting to cross the street and go a particular way, waiting for the traffic flow to be going the way I wanted, and making sure that it's going the way I wanted, somebody will come up and grab me. Oh, let me. Let me help you. And of course, the problem is they don't even know for sure which way I want to go correct, which really makes life fun. And so they'll grab me and I go, No, hold on a minute. First of all, I'm really good. Do you know why I'm just standing here? No, you're, you're, obviously, you need help. No, let me explain Ricky, you know, but it is so unfortunate that people make these assumptions. And it happens all too often. It goes back to the basic view of of blindness that that people have, which is that we really don't know what we're doing and we can't really do it ourselves, that you need to have eyesight to do it, which is why earlier this year, at the National Federation of the Blind convention, I crafted the resolution that was adopted that says we need to stop using the term visually impaired and go to blind and low vision. And I mean, there are other terms, but the real issue is to get rid of the concept of impaired, which is what the professionals brought to the field many years ago, which was such a disservice.
 
</strong>Amy SP Wilson ** 32:18
Yeah, I can, I can agree, the word impaired is not the greatest term we want to be be using in that realm. And yeah, in in all my teaching of of self defense, the people coming up and grabbing is the number one frustration that that we deal with as a as a blind community, and it's the reason that people want to learn self defense, because they want to be able to figure out, how do I get myself out of this situation? And that's where you know verbal craft is that that first step of, if you can talk them down, that's that's the ideal situation. And then, of course, we're going to be bringing more choices of they don't want to do that. That's okay. We got some other skills. Yeah, yeah.
 
<strong>Michael Hingson ** 33:05
Well, and it's important to really learn to use all the skills that we have available, which is, of course, something that gets back to the whole issue of using your mind. And that's just something that all too often, well, if I were really abusive, I'd say that's something that every politician should learn to do, is use their mind, but they haven't learned that yet. So that's another story. But, oh, that was That was mean, but, but the reality is that that we need to learn to listen better than we do.
 
</strong>Amy SP Wilson ** 33:40
Well, I mean, the common thing is you have two ears and one mouth, because you're supposed to do twice as much listening, and that also plays a lot into the situational awareness is, you know, sometimes you have to just stop talking so you can pay attention to what, what is going on on around you, right? I know, like with my friends and my team. They know if I'm stopped talking, they need to start paying attention themselves, because I don't usually stop mid sentence. I'm like, wait a minute, what? You know, I start kind of perking my ears and, yeah, yeah, yeah. And we've got, we've created different code words and stuff like that to help, you know, everybody be on the same page, to support people in that, that journey too
 
<strong>Michael Hingson ** 34:21
cool. Well, it's important. So what are the basic core values, the the core things that go into safety, positive foundation and that kind of guide what you do.
 
</strong>Amy SP Wilson ** 34:33
So we have five core values. One is safety, of course, um, innovation, because we are, I've been told numerous times we are pioneering new paths with what we're we're bringing in, so that's and we're always looking for other other things that the community needs to bring in as well. We also have potential as one of them, because. Do believe in the potential of of people in general, and then we also have agency because we want we strongly believe in people having choices when it comes to their personal safety and authenticity. Is our last one, and this one, it it took a little bit to get everybody on board, because I am very authentic myself. And so they were like, we're not talking about you. And I'm like, I know that like but you know, people feel safer when they can be them, their authentic selves, and that's what we want to support, is you know you getting comfortable with you and knowing that you have those you know, choices, potential and and those things. So we, we strongly believe in our core values
 
<strong>Michael Hingson ** 35:55
and and having the ability, or learning to have the ability to analyze who you are, what you do, what you're doing, and when necessary, make changes or to reaffirm that what you do is a good thing, whatever it is.
 
</strong>Amy SP Wilson ** 36:11
Yes, yeah. So, you know, sometimes people need that permission to, you know, change their mind or be on the path that they're they're being on on our on our tea times. I am very well known for telling people, does anybody have questions, comments, concerns or emotional outburst? And because I want to give people that space to you know they need to just yell it out. Yell it out. We're here to support you. Yeah,
 
<strong>Michael Hingson ** 36:40
sometimes that's important and necessary to do absolutely. Why is the foundation called safety positive Foundation?
 
</strong>Amy SP Wilson ** 36:50
We created that name. And actually I created that name because I got tired of the fear mongering that was going on with the self defense organizations and programs that already existed in the blind community. In fact, I had been told one time that I needed to be more negative and in pitching, you know, and trying to scare people. And I'm like, I refuse. I will not do that. Our community is already scared enough. And No way am I, you know, going to hammer home all the the statistics and stuff like that, people, people already have fear. And so in that I played around with words, of course, I have SP in the middle of my my name. And so I was like, Well, you know, safety positive, like, we're all about safety. We want to be positive. And then one of my board members was like, well, we need to add, you know, foundation, because, you know, we're building a foundation here. And I'm like, there it is, safety, positive Foundation was born just based off of the collection of all that. There
 
<strong>Michael Hingson ** 38:14
you go. And and it works. How is it different from mother, self defense and similar kinds of organizations. Because I'm I'm sure that you feel that it is definitely different. Yes,
 
</strong>Amy SP Wilson ** 38:29
yes, we have created it different from the beginning. Because when we launched, we focused on psychological safety, it people would ask me, well, where's the hands on? I'm like, Nope, we're not, we're not doing it yet, because psychological safety needs to be that first step on your on your journey, especially if you have a lot of fear when it when it comes to personal safety. So that was the the mindset that we intentionally chose. The other thing that I would say that probably differentiates us is, of course, the choices and that as of right now, we don't have it to where you can sign up, pay a bunch of money and become an instructor in our program we're not interested in making making money off of that. We are interested in bringing people in as instructors at some point, and we've talked about doing that next year, but we want to be very mindful of how that approach works, because people have gotten trained in other programs, and then they go off and do their own thing, and we're like no, because we want to make sure that the curriculum you were teaching is safety, positive focus. We don't want people running off and trying to fear monger like they had been taught. Before. So that's that's our method to our madness.
 
<strong>Michael Hingson ** 40:05
Well, I may not know that the whole idea of fear is a subject that is near and dear to me, because recently, I published a new book called Live like a guide dog, true stories from a blind man and his dogs about being brave while becoming adversity and moving forward in faith. And the whole idea behind the book is to get people to understand that they can learn to control fear and that you don't need to have fear forced on you. And the reality is that all the negative aspects of fear that you've been talking about is what promotes fear. And I picked on politicians before, but that's what they do. They promote fear to a very large degree themselves, and promoting all this fear just makes people negative. They make it makes people be mistrustful. And the fact of the matter is that if we really learn to understand fear, which also is involved in developing the mind, as we've been talking about. But if we really focus on understanding fear, what we learn is that we can control fear, and that fear can be a very powerful tool to help us. So it isn't about not being afraid, it's about using that fear to focus and not let it, as I would say, blind or overwhelm you.
 
</strong>Amy SP Wilson ** 41:24
Yes, again, 100% agreeing with you on that, the more that you can. I'd say they're, they're, say, lean into the fear and make it your friend that you know that that helps so much. It's also part of that muscle memory of going, Okay, I don't need to be fearful in this situation. And we actually talk about that in our verbal craft training, how the brain, your brain state works when you know something happens to you, and how you can move through that
 
<strong>Michael Hingson ** 42:04
well, and that's exactly right. The issue is moving through it. I mean, just something happens. I mean, I was in the World Trade Center on September 11, and something happened. Right? So there's a lot to be afraid of, but if you prepare and learn to control your own mind, then that fear becomes a very powerful tool to help you focus and learning to listen to that inner voice is one of the most important things that we can ever do in our lives.
 
</strong>Amy SP Wilson ** 42:38
Yes, I I've actually used my personal safety training to help me to heal from some of my past traumas. And, you know, even to the point where practicing certain techniques that had been, you know, done on me to how do I get out of this? And that really, you know, at the, you know, the first few times, oh, yeah, anxiety was real high. And sure, the more you lean into it, the more you work through it, it can be helpful. The unfortunate part is, for some situations, like what you went through in 911 Ain't nobody preparing you for that
 
<strong>Michael Hingson ** 43:17
well, but not directly, but what you learn? But what what you learn? So like with me in September 11, I learned all about emergency evacuations. I learned all about where things were in the World Trade Center. And I learned just and I mentioned being in Boston and dealing with unexpected street crossings with cars coming, and all that you learn how to deal with surprise, yeah, and so it wasn't like there was anything magically brand new at the World Trade Center. So all of the skills, all of the life preparation for for me over the previous 51 years. Ooh, that gives away my age, but all that life preparation made it possible to learn to and actually control fear, so that I was able to use it in a constructive way, which is what the whole point is.
 
</strong>Amy SP Wilson ** 44:17
Yes, and that's why we, I think we've mentioned, like, the more you can learn, the more those things won't surprise you, and you're going to be ready to handle when life's throwing you curve balls,
 
<strong>Michael Hingson ** 44:30
right? And life tends to have a habit of doing that.
 
</strong>Amy SP Wilson ** 44:34
Yeah, universe has since humor that's pretty it does have a sense
 
<strong>Michael Hingson ** 44:39
of humor, but when it's throwing the curve balls, you can learn to hit those curve balls. So it's okay, yes, it's not a it's not a bad thing. How is the community reacting to safety, positive foundation and what you're doing and so on?
 
</strong>Amy SP Wilson ** 44:56
Overwhelming happiness in. Anytime I tell people we are here to offer choices, I've heard statements like, Finally, thank goodness. And I know from our trainings that that we offer it's been completely game changing for for people who went through our trainings, they they feel way more safe. We actually had one of our community people that flat out told me, if it was not for safety positive foundation, I would not have went to the National Federation of the Blind convention, because they just didn't feel like they were prepared. And I think it was a combination of learning things, and then, of course, us being there to help support them if something happened. But yeah, that was, I was floored when I heard that statement. I was like, do what that was. That was us. So we're bringing people out of their houses.
 
<strong>Michael Hingson ** 45:55
Well, things happen at conventions, and unfortunately, I don't know of any convention where things of one sort or another don't happen to one degree or another. So it is a matter of being prepared, but it's also a matter of monitoring yourself and knowing what you're going to allow yourself to get into and not get into to a degree as well. Yes,
 
</strong>Amy SP Wilson ** 46:17
absolutely. And like before we went, we had a safety briefing for our community to give them the rundown, and it was so overwhelming. I'm like, okay, apparently we're going to keep doing this because they they just they felt more prepared and safe for for those different things, and knew if something did happen, what policies procedures to follow, or who to who to be able to contact? Yeah,
 
<strong>Michael Hingson ** 46:44
and the National Federation has become a little bit more aware, and yes, they have, has helped in that process, which is, which is also a good thing.
 
</strong>Amy SP Wilson ** 46:56
Yes, I would very much agree with that as well. But,
 
<strong>Michael Hingson ** 47:00
but people do need to really take responsibility for themselves and their own actions, and so doing what you do clearly helps, I would think so. So, what role do partnerships play in what you do, and how is that affecting everything?
 
</strong>Amy SP Wilson ** 47:20
So when we with our partners, we bring in different people for different reasons, but essentially, it's to make sure our community has more resources for their personal safety. For example, we have partnered with Ali slaughter, who teaches yoga that you know, yoga can be very beneficial in so many ways. We also have partnered with NaVi lens to start, start working with them, because they are a company that offers these special cute like their specialized QR codes, but it can help you to navigate different areas. But not only that, you can create your own it's not like you got to wait for the company to do it. So you can label things around your house, where it'll be able to you know which remote or which seasoning. And the part I really like is it does it in multiple different languages, so it's not just a one and done deal. And then we've also partnered. Our most recent partner is Penny forward, and they teach financial literacy for the blind. And I'm like, financial safety, it is a thing like we seems like a very natural partnership here. So, yeah, yeah, we're, again, we partner with with people that are interested and helping the blind community become more safe.
 
<strong>Michael Hingson ** 48:47
Do you just work with the blind community, or do sighted or any persons without traditional disabilities ever become involved and become students and so on?
 
</strong>Amy SP Wilson ** 48:58
So we actually, we've had some sighted people attend our trainings and and events, and we are working behind the scenes to develop some different trainings for sighted individuals so they can communicate and interact with the blind community in a safe fashion, or just the disabled community, but there's, there's so much information, you know, out there, I feel like a lot of sighted people kind of don't know where to go, how to how to do stuff, and so we wanted to build that bridge of communication between the sighted or the non disabled world and the disabled community. I'd also like to note that, you know blind people typically, blindness is not their only concern. You know, sometimes people have mental health struggles. You. People or other types of disabilities. So we do work with other disabilities as as a result, we're not we, because we're a not for profit and we're new. We got to sort of niche down to the blind community, but we are happy to serve the disabled community as well, because from what I'm learning all disabilities lack personal safety choices.
 
<strong>Michael Hingson ** 50:27
They do or think they do, or probably both, which is, which is, it amounts to the same thing. Yes, we met, certainly through the NFB convention. Then also, I know that Sheldon Lewis from accessibe has reached out to you guys and, and I don't know
 
</strong>Amy SP Wilson ** 50:45
that's you know, you made me forget about the I've my apologies to accessibe, but yes, they are also one of our newest partners, making, yeah, making our website accessible we're happy to share With our other friends and stuff like, yeah, I, I love Sheldon from from access to be. He's one of my new friends, whether he wants it or not, but yeah, it's, it's pleasure that we're, we're also working with access to be as well.
 
<strong>Michael Hingson ** 51:18
That's pretty cool. I haven't been to the site and looked at it yet. I should really go visit the website. But because I've been now with accessibe for, oh, three and a half years, it'll be four years in January. So having a lot of fun, and again, I like the philosophy that it deals with a variety of different kinds of disabilities. And you're right. The fact is that whether whether we bring it upon ourselves or it's real, and it's probably both, we end up not having a lot of choices that we should have. But I think that that's what we need to do, as you point out, is to learn to advocate for ourselves, to bring those choices back into our lives.
 
</strong>Amy SP Wilson ** 52:06
Yes, you know, when I was talking with Sheldon from accessibe about us partnering with them, I said, Absolutely, because not only will it ensure our website's accessible, but I'm happy to tell people about it, because when blind people cannot navigate a website, it, it plays a big role into their psychological safety. And I mean, I, I'm a Mental Health First Aid person, you know, certified person, and I my joke was I needed Mental Health First Aid training to go through the training like it stressed me out, because it was so inaccessible, and I had to have people continuously helping me. And I actually had to take the course twice because of the lack of accessibility that that first go around and had to have people help me and stuff. And I'm like, This is crazy, like, we definitely need to to promote that more. And I'm so glad that they're just, you know, willing to work with with non for profits that are serving the disabled space like that, that that is going to be game changing for so many people and help them to feel more psychologically safe in going to those websites, they're not going to get stressed out and figuring out, how do I navigate this? Nope. Accessibe has got you so,
 
<strong>Michael Hingson ** 53:31
you know, here's a question, and I've asked a number of people this, but I'm curious to hear your answer. You mentioned earlier that we're not really involved in a lot of the conversations, whether it be about self defense, whether it be about personal safety and so on. Why is it that that blind or in general, persons with disabilities aren't involved in the conversations?
 
</strong>Amy SP Wilson ** 53:55
That is a great question. And I think that for some topics, it goes back to fear of being vulnerable in sharing what, what you're afraid of, at least for for personal safety. For some topics, they're they're hot topics, we discuss weapons and safety positive foundation and tell people, if that's a choice you want, we're happy to have the conversation. But people think that talking about weapons means that people are going to start buying firearms and getting involved with it, or bad things can happen, and that's where I go back to the if we're having a conversation about it, you can ask your questions and not have that fear wrapped around those particular topics, but that would be my personal answer,
 
<strong>Michael Hingson ** 54:56
yeah, I think all too often, suddenly. Weapons are the easy answer, yes, but they're not, no, they're not at all. But that's what people think. And they think that's going to take care of all of their fears. And it just doesn't work that way,
 
</strong>Amy SP Wilson ** 55:11
because often and it's statistically backed up, you know, oftentimes, those things will get turned on you, especially if you're not doing ongoing practice, and that's part of that proactive philosophy we talk about in safety positive is if you're choosing to use any kind of tool or device, you better be practicing with it at least once a month, minimum. And depending on the tool we're recommending even stronger practicing. But you you know, you can't just buy a pepper spray, drop it in your purse and you're good. It's like, no, because what happens when they do come to grab you? You're going to be finagling and but yeah, and then
 
<strong>Michael Hingson ** 55:59
you aim it the wrong way because you're not used to it. Yep, exactly. And it's and it's so important that, well, again, it goes back to like what we talked about before, with the mind, which is the most important tool that we have. And if we don't develop that tool by constant, and I believe it has to be constant use and constant us teaching ourselves we're not going to improve with it.
 
</strong>Amy SP Wilson ** 56:28
Exactly you. I mean, we are blessed right now that we have as much technology at at our fingertips to be able to phone a friend or use that app to help us cross the street, whatever the case might be, but technology fails, and so you can't say that this is going to be my, my backup for for everything, or for one of the things that I've learned is you Can't take your pepper spray through, you know, TSA. And there's certain things that, no, no, no, TSA, don't like it. So if you get too used to one kind of tool, it gets taken well, then what do you do? You have to have your own, your own mind to go, okay, I can handle this without all the fancy gizmos and gadgets.
 
<strong>Michael Hingson ** 57:18
Yeah. And, and TSA does what it does generally, for pretty good reasons. Yes,
 
</strong>Amy SP Wilson ** 57:25
yes, yeah, I understand their method to the madness. Yeah, it's still frustrating. Oh,
 
<strong>Michael Hingson ** 57:30
I know it is. You come all prepared, and then they take it away from you when, yeah, yeah. So of course, the the answer to that is you've got to put it somewhere in a bag where it's not reachable while you're on the flight. But that's another story
 
</strong>Amy SP Wilson ** 57:48
conversation for another day. Not that I'm talking about a short list that they will things that will get through TSA, but
 
<strong>Michael Hingson ** 57:55
well, how? Let me ask this. Then I think a relevant question, what are the future goals for safety positive Foundation?
 
</strong>Amy SP Wilson ** 58:05
We want to be the safety institution for the mind community, and so that's why we're we're very interested in bringing on more choices for trainings and working with different partners. So you know, when people think of personal safety in the blind community, their first thought is safety positive Foundation,
 
<strong>Michael Hingson ** 58:35
and that's pretty important to be able to do for you what's been the most rewarding experience you've had with safety positive foundation,
 
</strong>Amy SP Wilson ** 58:46
I would have to say it's watching the community grow as individuals like I said, you know, the one person that said, you know, if It wasn't for safety positive, I and I've heard, you know, other people telling me that they they feel safer and just learning different stuff, and that that is the the paycheck for me when I know we're we're making a difference in in people's lives, sometimes it makes me want to cry. I get, you know, so overwhelmed, but I I essentially do not want people to go through what I've went through in my life. And so the more that we can reach people and offer those resources and trainings that again, that that's what's going to do it for me,
 
<strong>Michael Hingson ** 59:46
so especially for blind people. But in general, what would be the message that you would most like for the community to hear from you regarding safety and safety positive foundation? Yeah.
 
</strong>Amy SP Wilson ** 1:00:00
When it comes to, I guess, sharing with the sighted community, be aware I'm teaching them that no is a complete sentence, and they don't gotta give you their backstory of why they don't want to accept your help, and if somebody doesn't want to take your assistance. Don't take it personal. That you know, there's so many people who do take it personal. When you tell them, No, I've got this. It's not about you. It's about people having the dignity and respect for themselves to sometimes do things on their own, or talk to you about how maybe you can assist them in a in a in a different manner, but yeah, just just don't take it personal. And no, you're also probably going to mess up a time or two. You're not You're not always going to get it perfect, because I know me as a person in the community, I mess it up sometimes.
 
<strong>Michael Hingson ** 1:01:01
You know, there's a lot of value in getting lost. And I, I worked in the World Trade Center a lot to get lost, because when you get lost, then you gotta figure out, how did you get lost, and how do you get out of being lost, and people helping isn't going to give you that learning experience of recovering, or, you know, using what we call whole structured discovery. The bottom line is, yeah, yeah, go ahead. I
 
</strong>Amy SP Wilson ** 1:01:30
say. I love the structured discovery. My whole organization, my board, yeah, when, when they like. I've got a couple of sighted board members, and they were new to the blind community, but knew it needed, you know, they were the ones who convinced me to start this. But once they learned about structured discovery, they were like, This is awesome, like, because I tell them, you know, don't help people, let them figure it out. And they watch, and they learned real fast that, okay, yeah, there is a method to the madness here.
 
<strong>Michael Hingson ** 1:02:04
Yeah, it's, it's important to be able to deal with, deal with, with variety of things. And you're going to be best if you teach yourself how to recover from being lost very quickly. What is structured discovery?
 
</strong>Amy SP Wilson ** 1:02:24
So my understanding, because I've not been given the quote, unquote definition, is where you you have an environment to where you are, um, walking through it yourself and and discovering your your environment on your own with your your white cane, your your guide dog, but you're essentially like, yeah, discovering the the environment on your own accord. Michael, you might have a different answer, but that's that's my, my understanding well,
 
<strong>Michael Hingson ** 1:03:00
and the other part of it is you're walking along, you expect to be going somewhere, and suddenly you discover you're not where you thought you were, or you walk on grass and you didn't expect to be there. Structured discovery also teaches you how what you do is you step back, mentally and then physically. But you step back, you go back and retrace what you did to figure out where it is that you deviated from the path that you were expecting to be on. And it works very well.
 
</strong>Amy SP Wilson ** 1:03:33
I've used it and all the traveling I do, yes, I've gotten lost and had to backtrack. And how did we do this? Where did we go wrong? And believe me, I'll never forget those routes.
 
<strong>Michael Hingson ** 1:03:48
Tell me how. So how do people get involved in the safety positive foundation? If they would like to.
 
</strong>Amy SP Wilson ** 1:03:57
So there's a couple different options. You can go to our website, at safety positive <a href="http://fdn.org" rel="nofollow">fdn.org</a>, you can also we have a YouTube channel with lots of videos on on different information, and we have our Facebook page, the Facebook page and our website has links where you can come In and be part of our safety positive guide community, or you can also email us, phone call, just don't say send smoke signals. We're not going
 
<strong>Michael Hingson ** 1:04:31
to get those. Yeah, don't raise your hand. Don't raise your hand. That doesn't work. No,
 
</strong>Amy SP Wilson ** 1:04:35
no, no. It's lost on us.
 
<strong>Michael Hingson ** 1:04:39
Yeah, it is on all of us, which is what's okay, it's always something to be learned. Well, I want to thank you for taking the time to be here with us for more than the last hour. It's been fun, and I hope that that people have learned something from it. We'll definitely get to see you next. At the NFB convention, I assume, and that'll be kind of fun too.
 
</strong>Amy SP Wilson ** 1:05:02
Yes, we're going to be there with bells on. There you
 
<strong>Michael Hingson ** 1:05:05
go. Well, we'll, we'll be there. Yeah, and, and I'll, I'll bring my dog over, and either he'll teach self defense or he'll learn self defense. I'm not, there we go. He'll probably be looking for ear scratches and nothing else. So it's okay. We all,
 
</strong>Amy SP Wilson ** 1:05:24
we all need a little love from time to time. Yeah, yeah, and he's
 
<strong>Michael Hingson ** 1:05:27
good at that. Well, well, thank you again for being here. This has been absolutely enjoyable, and if you've enjoyed listening to us, please let us know you can email me at Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go to our podcast page, where there's a contact form, and that's w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love to hear from you, and wherever you're listening or monitoring our podcast today, I hope that you'll give us a five star review. We really value your reviews. We appreciate it if you know of anyone and Amy you as well. If you know of anyone who you think might be a good guest for the podcast, we'd like to hear from you. We'd like you to provide an introduction. We're always looking for people who want to come on and tell their stories and help all of us see why we're all more unstoppable than we think we are. So I want to thank you all for for that as well. And Amy, once again, really appreciate you being here today. This has been a lot of fun. I
 
</strong>Amy SP Wilson ** 1:06:38
appreciate it, and I will end with my two cents of keep it safe, keep it positive and keep it safe and positive.
 
**Michael Hingson ** 1:06:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>
<p>Amy SP Wilson, the trailblazer behind the Safety Positive Foundation, is revolutionizing personal safety for the blind and visually impaired community. Her journey began in March of 2023, but her path has been shaped by a diverse range of experiences. Some have been uplifting, while others have been challenging, but each one has served as a valuable lesson that propelled her towards the creation of the Safety Positive Foundation.</p>
<p>Amy's commitment to personal safety has been a lifelong pursuit. From playfully wrestling with her cousins during her early years to becoming the first female wrestler at the Missouri School for the Blind in 1996, her passion for wrestling led her to the United States Association of Blind Athletes nationals in 1997, where she discovered Judo. In 1998, Amy proudly represented her country in the World Championships for the Blind in Judo, as a member of the inaugural women's Judo team of the USABA, all before graduating from high school.</p>
<p>Unfortunately, Amy's eye condition, Stargardt's, prevented her from continuing her martial arts journey. Diagnosed at the age of 10 in 1992, she faced initial struggles. However, connecting with others who were also blind or visually impaired raised her expectations and inspired her to persevere.</p>
<p>As life progressed, Amy earned her first bachelor's degree in psychology, only to become a survivor of domestic violence shortly thereafter. This was not her first experience as a survivor, and it is one of the primary reasons why she advocates for self-empowerment. Amy is deeply passionate about addressing the alarming rates of mental and emotional abuse within relationships involving individuals with disabilities.</p>
<p>Amy's pursuit of knowledge led her to earn a second bachelor's degree in social work, providing her with valuable insights into developing systems within the Safety Positive Foundation. She consistently puts her education into practice, utilizing her expertise to make a difference.</p>
<p>For the past decade, Amy has been involved in instructing and developing self-defense programs specifically designed for the blind and visually impaired. However, she found that these programs and organizations often had limited expectations for the BVI community, which did not align with her mission. Amy firmly believes that low expectations act as barriers, and she advocates for the BVI community to have unlimited choices when it comes to personal safety.</p>
<p>Amy has dedicated her life to making this mission a reality for her community. She actively engages with the BVI community in various capacities, striving to enhance their lives as much as possible. Through the establishment of the Safety Positive Foundation, Amy shares her skills and empowers her community to embrace a safety-positive lifestyle.</p>
<p><strong>Ways to connect with Amy:</strong></p>
<p>Amy’s digital business card link
<a href="https://linqapp.com/" rel="nofollow">https://linqapp.com/</a>
Book a meeting with me
<a href="https://bit.ly/3LOviXT" rel="nofollow">https://bit.ly/3LOviXT</a></p>
<p>Website
<a href="http://www.safetypositivefdn.org" rel="nofollow">www.safetypositivefdn.org</a>
Facebook
<a href="https://bit.ly/4fvKMO4" rel="nofollow">https://bit.ly/4fvKMO4</a>
YouTube
<a href="https://bit.ly/4d5FQy2" rel="nofollow">https://bit.ly/4d5FQy2</a>
TikTok
<a href="https://bit.ly/3LO9Ja1" rel="nofollow">https://bit.ly/3LO9Ja1</a>
LinkedIn
<a href="https://bit.ly/4fvRbsE" rel="nofollow">https://bit.ly/4fvRbsE</a>
Instagram
<a href="https://bit.ly/4duJq4B" rel="nofollow">https://bit.ly/4duJq4B</a></p>
<p>Contact info
<a href="mailto:amyspwilson@safetypositivefdn.org" rel="nofollow">amyspwilson@safetypositivefdn.org</a>
660-441-1907</p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>]]></description>
<itunes:title>Unstoppable Safety Positive Leader with Amy SP Wilson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f2482798-d748-4a74-9336-91734b37a8a5.mp3?source=rss&amp;ext=asset.mp3" length="25588081" type="audio/mpeg" />
<itunes:episode>317</itunes:episode>
</item>
<item><title>Episode 316 – Unstoppable Freelancer Writer and Disability Advocate with Tyler Mills</title>
<guid isPermaLink="false">https://pinecast.com/guid/085126e9-34ae-4b6c-bbeb-878ec0ef4d27</guid>
<pubDate>Fri, 07 Mar 2025 12:00:03 -0000</pubDate>

<itunes:duration>01:05:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6c1691b4-6123-41ea-9973-2ec88bddc277/UM316-Tyler_Mills-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Tyler Mills grew up and lives in what he calls “rural America”. His home is about an hour outside Iowa City and is indeed by any standard not an urban environment. Tyler also happens to be a person with a disability: he has Cerebral Palsy and uses a wheelchair. He has a degree in Human Resources Management from Bellevue University.
 
Tyler, through his company Mills Marketing Services has spent his adult life working to advocate on behalf of persons with disabilities especially in the rural portions of America. Tyler and I talk quite a bit about Rural America which he points out is dying right in front of us. He feels that a significant part of the challenges faced throughout America, especially in the less populated areas, comes from our move away from politically moderate leaders. He points out that this is not a partisan situation. He writes about his beliefs in his book “Death of the Blue Dogs”. The book discusses the political changes we are facing in this country and how those changes are severely impacting the economic fortunes of people in rural America. Of course, he also ties in the ways political changes are negatively effecting persons with disabilities again especially in rural environments. “Blue Dogs” were and still are politicians with relatively moderate views who put community over personal gain. You will hear all about them during our conversation.
 
My discussion with Tyler is fascinating and far ranging as you can imagine. I think this episode will be quite thought provoking and I hope you enjoy listening to it.
 
 
 
<strong>About the Guest:</strong>
 
I am a freelancer writer, the owner of Mills Marketing Services and a 2022 graduate of Bellevue University with a degree in Human Resources Management,  I have also worked in numerous national and local political campaigns.  Political consulting is something that I am passionate about.  I want to try to bring more people together o fix problems, instead of emphasizing our differences. 
 
I am the author of the essay “Death of the Blue Dogs.” The book talks about the impact of the political changes in rural America, and how those recent changes have impacted the economic fortunes of the people that live there. Rural America has to get a realistic chance to win some of the venture capital resources that are out there to compete for economic development projects on a global scale.
 
I seek to be a voice for people with disabilities, particularly in the area of employment. There are still far too many barriers for the disabled when they seek employment, some of those barriers may have been unintentional when they were first proposed.
 
<strong>Ways to connect with Tyler:</strong>
 
<a href="https://www.lulu.com/shop/tyler-mills/death-of-the-blue-dogs-how-the-demise-of-the-blue-dogs-harmed-the-country-created-qanon-voters/paperback/product-42n9wy.html?q=Blue+Dogs&amp;page=1&amp;pageSize=4" rel="nofollow">https://www.lulu.com/shop/tyler-mills/death-of-the-blue-dogs-how-the-demise-of-the-blue-dogs-harmed-the-country-created-qanon-voters/paperback/product-42n9wy.html?q=Blue+Dogs&amp;amp;page=1&amp;amp;pageSize=4</a>
 
 
Also available on Amazon:
 
<a href="https://www.amazon.com/Death-Blue-Dogs-Explaining-Politics/dp/1312517646/ref=sr_1_14?crid=178TODTDMZ3TR&amp;keywords=Blue+Dogs&amp;qid=1690048552&amp;s=books&amp;sprefix=blue+dogs%2Cstripbooks%2C324&amp;sr=1-14" rel="nofollow">https://www.amazon.com/Death-Blue-Dogs-Explaining-Politics/dp/1312517646/ref=sr_1_14?crid=178TODTDMZ3TR&amp;amp;keywords=Blue+Dogs&amp;amp;qid=1690048552&amp;amp;s=books&amp;amp;sprefix=blue+dogs%2Cstripbooks%2C324&amp;amp;sr=1-14</a>
 
Abe Books:
 
<a href="https://www.abebooks.com/9781312517646/Death-Blue-Dogs-Demise-Harmed-1312517646/plp" rel="nofollow">https://www.abebooks.com/9781312517646/Death-Blue-Dogs-Demise-Harmed-1312517646/plp</a>
 
Locally at Burlington by the Book:
 
<a href="https://www.midwestbooksellers.org/independent-bookstore-directory/burlington-by-the-book" rel="nofollow">https://www.midwestbooksellers.org/independent-bookstore-directory/burlington-by-the-book</a>
 
Mills Marketing Services Contact Page:
 
<a href="https://www.facebook.com/p/Mills-Marketing-Services-100063553481698/?_rdr" rel="nofollow">https://www.facebook.com/p/Mills-Marketing-Services-100063553481698/?_rdr</a>
 
Twitter Account:
 
<a href="https://twitter.com/tmills43" rel="nofollow">https://twitter.com/tmills43</a>
 
LinkedIn Profile:
 
<a href="https://www.linkedin.com/in/tyler-mills-93b14a24/" rel="nofollow">https://www.linkedin.com/in/tyler-mills-93b14a24/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
Well, hi everyone. I am your host, Mike hingson, and welcome to another edition of unstoppable mindset. We're glad you're here with us.  We really appreciate you coming and spending a little bit of time with us. And today we get to chat with Tyler Mills, who I find to be an interesting soul. Why do I say that? Well, he is a writer, among other things, and I'm really interested to hear about his his book that he's written. He's a freelancer writer. He is also the owner of Bill's marketing services, and he's worked on a whole bunch of political campaigns and in the political world, and I'm really interested in talking about that. I've done some things around Washington in the past, and had a lot of fun doing it, and met some interesting legislators and Congress people and so on. But sounds like he's done a whole lot more than I have, and I'm really interested to to get into that and and I know he's very interested in talking about rural America, and we're going to do that as well. So with all that in the background, Tyler, welcome to unstoppable mindset. How are you? Thank you, Michael. I'm doing great. Well. We really appreciate you being here with us. Why don't we start as I love to do? Why don't you tell us about kind of the early Tyler, growing up and some of that stuff? Yeah,
 
</strong>Tyler Mills ** 02:39
basically, I've grown up here in southeastern Iowa. It's, I'm about an hour away from Iowa City, the University of Iowa, and it's a really great community to grow up in. I actually live in Keokuk, Iowa. We're right on the Mississippi River. Our main, our main industry, is a, you know, high fructose corn syrup. So it's a, it's not necessarily everyone's favorite topic or favorite industry out there, but that's what we mainly do in Keokuk, Iowa. And I've actually done a little bit of, you know, work with people that have developed websites for them and in the past. And that's part of what I've done with Mills marketing. And then I've also, you know, lobbied for different causes regarding disability rights and disability employment issues around Southeast Iowa. So what got
 
<strong>Michael Hingson ** 03:37
you interested in dealing with disability rights and advocating as you do.
 
</strong>Tyler Mills ** 03:41
I I realized as I got into the workforce, so many people that are in similar situations as I am, they're they're either not getting the opportunities that or they're afraid to break out and take those opportunities. I think it's a situation where the system is not always as conducive to employment as it should be. I think that, I think that there are a lot of employers who would be willing to employ more people with disabilities, but they don't know how to navigate the different barriers and parameters themselves. And I think they're, I think they're scared. I think they're afraid that, you know, there's going to be a liability on their on their in their facility, I you know there's, there's a lot of different
 
<strong>Michael Hingson ** 04:32
elements there, yeah. Do you have a disability yourself, a cerebral palsy? Okay, so that's, are you and are you in a wheelchair? Or do you have that much CP? Or, yeah, I could
 
</strong>Tyler Mills ** 04:47
find a wheelchair. You are okay.
 
<strong>Michael Hingson ** 04:51
Well, my wife, for her whole life, was in a wheelchair. She didn't have cerebral palsy. She had scar tissue on her spinal cord at the t3 level. So she was a t3 para, and we lost her in 2022 we were married 40 years. So as I tell people, and I will always say, no matter what anyone says, She's monitoring somewhere. And if I'm not a good kid, I'm going to hear about it. So I gotta try to make sure I'm a good kid. Yeah, don't want to get in trouble with her, you know. But anyway, and,
 
</strong>Tyler Mills ** 05:26
yeah, go ahead, I was just gonna say, I, I really, I in the in the last few years, I really started to look at the statistics dealing with employment amongst the disability community, and we've really made a lot of progress. And I don't want to imply that we we haven't made a lot of progress, because we have, but we're still at around 23% of people with what's classified as a disability under the ADA employment, which is not bad, 23% a lot better than I, better than I had previously been. But we really didn't even start charting those statistics until 2008
 
<strong>Michael Hingson ** 06:02
right? So yeah, and I know the unemployment rate among employable blind people is still much higher than that, but still it is progress, and it's not at the 70% where it was when I was growing up and in college and just going from college to the workforce. So we're better, but we're we've got a long way to go. And you know, why do you think that is? Why do you think that we still aren't really in anywhere near the norm, like for people who don't have traditional disabilities, people,
 
</strong>Tyler Mills ** 06:35
people are scared that they're going to lose their health insurance by going out into the workforce. That's that, I think, is the main barrier. And I think employers are scared to offer a full, certainly, a full health insurance package to someone that is disabled, and then if you make a certain amount of money, you no longer become eligible for the program. Or SSI, right? That you need to survive,
 
<strong>Michael Hingson ** 07:01
yeah, well, but the other side of that is that, typically, in a group health environment, disabilities aren't supposed to be a factor.
 
</strong>Tyler Mills ** 07:12
You would like to think so. Well,
 
<strong>Michael Hingson ** 07:15
yeah, as I say, supposed to be what I guess. What I'm getting at is, if you look at the paperwork and you look at the rules of typical group insurance, disabilities aren't included, that doesn't they're not an issue, but that doesn't mean that they're not but group insurance doesn't measure directly whether you happen to have a disability or Not. Yeah,
 
</strong>Tyler Mills ** 07:40
it's really, it's really bad, because I find it, at least, I found in most states, we're down to basically one giant insurer for almost every single state, at least it seems to be in, at least in my research. Maybe I'm wrong about that, but, you know, I do wish there were more options just anyone it was seeking private insurance so they could be, you know, as as self sufficient as they would like to be, yeah, basically we, you know, as as great as the Affordable Care Act is, in many ways, it's still, it really hasn't challenged the monopoly that we still have in the private insurance market. So,
 
<strong>Michael Hingson ** 08:19
yeah, yeah, yeah, and that's why I was real specific in saying the insurance I'm talking about is company group insurance, which is a little bit different in a lot of ways than typical private insurance and life insurance, although none of us could get life insurance policies until the early to mid 1980s because insurance companies plane said we were a higher risk. And it took a major effort and enough consumers rising up to get state legislatures to pass a law that said that you can't discriminate against persons based on a disability unless you can show actuarial statistics or evidentiary data. And nobody's been able to do that yet,
 
</strong>Tyler Mills ** 09:07
which is wonderful, yeah,
 
<strong>Michael Hingson ** 09:09
yeah. Well, there's a whole story I was very much involved in that. I actually led that fight. I was living at the time in Massachusetts, so I led that fight. But there, you know, there are other aspects of insurance that are still issues in a lot of the kinds of other insurance, other than life insurance that we would like, like health insurance and so on. You're right. It's, it's, it's still a major challenge, and it's all really based on prejudice, though.
 
</strong>Tyler Mills ** 09:40
Well, I and I think that some employers also automatically assume that they could only get a half day out of us when we go to work. And depending upon how, you know, physically or mentally straining the work is, they automatically say, Well, I can only get a half day out of them, or maybe three hours. A day out of them, and what I think that we have a well, I mean, obligation is not the right word, but we, I am, during my time in the workforce, I've tried to prove some of these people wrong, that we that we can do a full day's work, at least I and I've been blessed to be able to have that opportunity. So many people that would like to have that opportunity, I'm not, do not have the chance because, yeah, they face a lot deeper challenges than I do, right? Well,
 
<strong>Michael Hingson ** 10:30
and when I asked the question before about why is the unemployment rate so high, another part of the answer that I would give is, and it gets back to part of what you're saying in a different way, but we're not included in the conversation. We are left out. And you're right. Employers and so many people make assumptions, and we've had things like sheltered workshops that have contributed to that, and a number of agencies around the country, so called rehabilitation agencies have contributed to that by not really being strong advocates. And the bottom line is though, that we really can work a full day, and for those people who physically may not be able to to do as much as other people would be able to do, it also may mean that what we really need to do is to look at what the right job for them would be, so that they could do as much work as anyone else. And that's also a big part of it.
 
</strong>Tyler Mills ** 11:29
And we were struggling with my internet and we probably still are. That's that's another issue here in rural America. If you want to be able to work from home, you're still going to be struggling your internet connection a lot of the time. So we've, we that was, Well, part of my book is about, uh, death of the Blue Dogs. I want to to people to understand what, what, regardless of your, whatever your politics happen to be, you should want access to the internet so people can can be, you know, working and be productive and be taxpayers, and, you know, feel good about their day. And there may be some people that don't want to work, but in my, in my experience, I've always felt like work and the dignity of work has given me a purpose, as, you know, as made me just feel better about my day. And I I'm not that may not be for everyone, but it certainly has helped me. Well,
 
<strong>Michael Hingson ** 12:24
I would also point out or submit that maybe for some of those people who don't want to work again, even there they may be prejudice and thinking they can't work and so they don't want to, and I'm sure there are some who just want to use the system, but I think there, there are a lot of people who haven't learned to have the confidence to stand up and really fight for for their right To be in the workforce and in the system.
 
</strong>Tyler Mills ** 13:02
And another aspect of this is, I think at least within rural America, I think right now, our and within the country at large, I think the venture capital dollars are getting spent in they're being too concentrated to one part of the country or the other. And if there was a way that we could convince people to spread that opportunity around a little bit better. I think that would be helpful as well. Yeah, I'm
 
<strong>Michael Hingson ** 13:27
sure, I'm sure that it would be helpful. Well, you mentioned the book. Tell me what? What are Blue Dogs?
 
</strong>Tyler Mills ** 13:34
Blue Dogs are a group of moderate to conservative Democrats, and I didn't really want to write this as a partisan book. What I wanted to do is write this as a book saying rule America needs to elect legislators that care about their constituencies. They go out there and use and appropriate tax dollars to make sure that our roads are functional, to make sure that we have access to internet, clean water, you know, schools with top notch technology so we can learn everything that we need to learn about it with to be able to be competitive in a global economy. Because basically what happened the Blue Dog Democrats were started in the early 1990s as a response to what many people viewed as, you know, Bill Clinton being too liberal. And Bill Bill Clinton did. He did race raise some taxes on some people at the beginning of his administration. So basically, the there was a group of about 30 or 40 Democratic legislators who said, We've got to kind of create our own group, and it could sort of like find the middle ground between what they consider to be too liberal. And Bill Clinton and yet too conservative to to jump to the Republican caucus. So, so they basically said, we're in the middle and we're being squeezed blue. So that's kind of where that term comes from.
 
<strong>Michael Hingson ** 15:13
Got it. You know? It's interesting. I I grew up, went to college in the 1970s and so on. And I've been a member of the National Federation of the Blind since 1972 and I remember going to several national conventions and also being very involved in dealing with things in Washington. And while one party is more conservative than the other, what's really interesting is that the emphasis on disabilities and supporting disabilities, at least to a degree, has shifted from the Republicans, who really were more champions earlier, but are much less so now, just because they've taken a completely different position about spending money and so on, but they're not the champions in general. That is that that the Democrats are,
 
</strong>Tyler Mills ** 16:14
and I would like to see the Republican Party get back to that, because if they if they believe in self reliance and independence and making people feel good about having something to do in their lives and being as functional as they can be. This should. This is a non partisan issue. Yeah, not non ideological, because all you're doing is you're creating you're creating jobs if, if someone with a disability can go out and become an entrepreneur and, let's say, hire three to four people. You know that that really, it may not seem like much on paper, but it can make a big difference in a community. It really can. So I, I and I, I think that you can still have a sense of community and still be, you know, be a rugged individualist at the same time, and I unfortunately, maybe within the Republican Party, they kind of, right now, only want that rugged individualism. And I think in order to have a functional society, you have to have some sort of a sense of community as well.
 
<strong>Michael Hingson ** 17:17
Well, I I agree. I think there's we're losing a lot of of our sense of community, and we become so fractured as a society that it's really difficult to talk and form community. And how do we get back to to that? How do we get back to people being able to share ideas, to have legitimate discourse? And also have different opinions, and people respect that, so we can discuss it and discuss them, but at the same time, we don't just blast everyone because they're different than we are. We get back.
 
</strong>Tyler Mills ** 17:58
We have to realize that our children go to the same public schools together. We still, we still go to the same churches. There's still some people who still go to the bowling allies together. I social media and social media marketing is great. I've been in that industry for quite a while myself, but we've kind of used that technology to go into our own little corners, and we just kind of follow the road we want to follow, instead of considering other points of view, considering what other people in the community might think we just we kind of, at this point, want to hear what we want to hear, and I don't know if we always consider it the other, someone else's perspective. And many of the legislators that were defeated that I write about in my book death of the Blue Dogs, they were kind of those people that were, you know, kind of the cooling saucers of the Congress, and they would kind of consider those different perspectives, and that's what I'd like to see us get back to as a society, not just as, you know, From a legislative, congressional perspective, but as a society, get, get, get that broader sense of community back, talk to each other again, because really, we still go to those same schools, churches, wherever you might line up, and hopefully we can start have that conversation again.
 
<strong>Michael Hingson ** 19:14
How do we get there? Though,
 
</strong>Tyler Mills ** 19:19
you have to realize that we're all just human beings. And I think, I think we, in some ways, we've kind of like going, Oh, that that person listens to different music than I do. I must not like them. Just I don't know where, I don't know where we got off base to where it's good where we go. Oh, that person has a different opinion than I do. I must hate them, I or I must at least dislike them, or not want to communicate with them. I think, I think, I think we just need to really we, we the society and media accentuate the differences. When I think. That even, even though you, Michael, have spent most of your time out in California, and I've spent my most of my time out in the Midwest, I think we'd find out probably quite a few things, regardless of politics or whatever, we'd have a lot of things just to communist, basic human beings. You know, well,
 
<strong>Michael Hingson ** 20:16
I've been fortunate enough to actually have lived in several places around the country and traveled to many more, and I love the richness of this country, and I appreciate the different environments, the different areas and the different points of view. And I think it is extremely important that we recognize that and that we respect it. But that sure breaks down in in our times right now, at least when it comes to politics, you can't have a political discussion at all without somebody just flying off the deep end somewhere.
 
</strong>Tyler Mills ** 20:59
Well, yeah. I mean, if you, if you go to the cable news networks, they reward the people that are saying the most outlandish things, regardless of where one stands. The person that gets the most media attention is the person that says the, you know, the most sometimes unproven thing. And when you reward non factual behavior, or just straight up dishonest behavior that I think that encourages society as a whole to go in that direction. You know,
 
<strong>Michael Hingson ** 21:31
unfortunately we live in a country where, well, I won't say unfortunately we live in a country that provides and allows for free free speech, but unfortunately, we do sometimes see that carried to an extreme, as you're pointing out,
 
</strong>Tyler Mills ** 21:45
well, and I think, I think that they that for some reason we consider, right now we've got people, if you fact check someone, they consider it a form of censorship, yeah, and I don't, I don't think, I don't think fact checking someone and saying, Hey, I have a different I have my research says differently than this. I'm offering this point of view. I don't think that's a form of censorship, but unfortunately, we've kind of gotten to that point where people think that that's censorship
 
<strong>Michael Hingson ** 22:11
well, and it is unfortunate that we've seen a lot of that, and we we do see the whole idea of of fact checking, and some people just totally resent it. But the problem is they don't want to do anything other than do as I say, not as I do. And that's unfortunate too, exactly, exactly. Yeah. So it does make it quite a, quite a pain to deal with, needless to say. Well, so what do we need to do? I know you've sort of alluded to it a little bit, but what do we need to do to kind of bring rural America economically back more into the fold and than it is. You've you've
 
</strong>Tyler Mills ** 22:59
got to have people that don't automatically assume that we don't have the skills to get things done. I think, unfortunately, there's a lot of stereotypes out there about people that then so these stereotypes are true, and we there. Life is about constant improvement, and if you're not willing to make changes and see how you need to improve yourself, how you need to improve your community, then you're not going to progress. But I think that there are a lot of people out there that look at rural America as you know well, they just they don't understand their flyover country. They're not willing to learn. And I think in my in my community, I think we are willing to learn. I think we are willing to get better, but we have to prove ourselves back. We have to prove that to other people. I was watching the Daily Show one night with Jon Stewart, and a lot of people enjoy Jon Stewart. Of course, he's a very funny comedian, regardless of what your politics are. And he was making, he I, he was making fun of the state of West Virginia far too much. And if you know it was like, you know, he's making fun of how they don't, you know, their their teeth, and they don't read enough. And it was just kind of like John, you you consider yourself someone who likes to highlight the plight of the working class from time to time, and then here you are, you know, kind of going off on these people who clearly need help, clearly need assistance, and they need jobs in their communities. And I wish that we would get rid of some of those stereotypes and stop saying some of those hateful things about each other, yeah,
 
<strong>Michael Hingson ** 24:42
yeah. And it's and it is so true. Well, if you take West Virginia, for example, and I've read that, you know, there's people there will drink a lot of soft drinks and so on, and their teeth aren't great and all that. Um. And there are, there are issues like that, but there are also other factors that really cause some of that to be the case. Aren't there? There
 
</strong>Tyler Mills ** 25:07
are, there are. I wish that that people would actually go to some of these communities more often. I wish that, you know people were able to travel more and to learn more about why, if you look at the history of West Virginia, Was it really the best place to even put a state you know that that's that's worthwhile to be so can you really blame that on the people that live there now, as far as economic development, as far as you know that, and we're in a lot of these communities, smaller communities. They're They're controlled by one employer. You know, what a what? Once one, one employer gets locked into a community, they kind of dictate whether another employer can come in, because they're afraid that their workforce, they're going to lose their workforce if this other employer comes in and that that's another the monopolistic practices or the, you know, I I'm not sure what the exact wording of it would be, but it's certainly a controlling process for a lot of these communities, because they're afraid to lose that One major employer, and then what do they have?
 
<strong>Michael Hingson ** 26:22
And they're afraid to lose or they think they would lose their identity,
 
</strong>Tyler Mills ** 26:27
absolutely. And I I think work. And some people would disagree with me this. They would say, well, Tyler, you should just find more leisure time. Find more things with your leisure time, and not worry so much about work, but I think that the people that are encouraging a society without work are often some of the most successful people in society that don't have to worry about it anyway. I worry that people, regardless of their politics, they figured the game out, they figured the world out. They know how to make money. They know how to, you know, pretty much get anything they want. And then they're going to say, well, you know, just sort of Pat us on our head, right? And just sort of say, Well, you shouldn't have to work anymore, or you shouldn't worry about that stress anymore. And in some ways that would be a good thing, but in some ways, I need that stress. I need that challenge well,
 
<strong>Michael Hingson ** 27:23
and I think that's the real operative part of it, it's challenge. We as a as a race, tend to like challenge, whether we always admit it or not, we do. We like challenge, and we like to have things that we have to overcome. And for those people who have, quote, made it, that's real lovely, but the problem is they tend to forget along the way what it took to get there. And the result, ultimately, is that they don't really help people like they can to get other people to maybe work like they did, and get there as well. Yeah,
 
</strong>Tyler Mills ** 28:02
and AI and all these different forms of technology are going to be absolutely wonderful for so many people with disabilities. But we've also got to consider, you know, if you've got a bit of a cognitive disability, are you going to be able to catch on to this AI technology as quickly as you should? And are these and are these programs going to be, are there going to be funding for the, you know, to go to the community college in a smaller community where someone could learn how to use this technology better? I think that some of the some of the people that are creating the technology are not thinking of me in rural America, or other people in rural America that have disabilities, it may take us a little bit longer, and that it's going to be, you know, might, we might pick it up four or five years down the road, but those four or five years are going to be rough, you know?
 
<strong>Michael Hingson ** 28:53
Well, yeah, and AI in general is so new that we really miss out on thinking in the more long term approach of what it will and can become. Of course, now we've got so many people who are going, Oh, it's horrible. It's going to take all of our jobs away. Kids are just going to use it to create all their papers and so on at school, so they're not going to learn anything. And from my perspective, hearing those kinds of comments tells me you're really missing it, and you're you're not recognizing the value that AI really brings to the world. So for example, for for for the classroom, if children are writing their papers and just letting ai do all the work, you may or may not be able to tell it when you're grading the paper, but the thing to do is to maybe get creative and think about a little. Bit different way of teaching. For example, when you assign students to do a paper, and especially you're concerned that they just may be letting AI write it, chat, GPT or something, write it, the easy thing to do is take one period of your class and have all of your students individually come up and take a minute and defend your paper, and you'll know very quickly who really understood it and who used it all the right way or not.
 
</strong>Tyler Mills ** 30:34
Yeah. I mean, I mean, when I, when I was going through school, we would, you know, the teacher would kind of read the whole book to us, and instead of having us read out loud, and then, and then you, and then you graduate high school, and then you're like, some of these kids can't read. And then it's like, well, where, where were you in the seventh grade checking to make sure that they could read?
 
<strong>Michael Hingson ** 30:56
Well, yeah, yeah, um, and I think there, yeah, I've had some teachers that all they did was parrot the book, which is not what a good lecturer should do at all. The book is the book, and the teacher needs to really add value to that process. And and that's something that you don't always see, which is also the case. My belief is that a good boss, if they're really exercising leadership skills, a good boss, has to work with each person in their team and figure out how the boss can add value to make them more successful, rather than just focusing and telling them what to do and and not not being involved anymore. That's not leadership Exactly,
 
31:46
exactly.
 
</strong>Michael Hingson ** 31:49
So I think it is important that you know we need to, again, look at all of that well. So it is. It is pretty clear to me that what you would really like to see us do is shift some of what we're doing in our priorities, like in the political spectrum and so on, to be a little bit more moderate and not be one side or the other necessarily. How do we do that? We how do we convince people that we got to go back to a more moderate environment? We
 
<strong>Tyler Mills ** 32:20
look we look at people's resumes. We look at we look at people who actually consider it different points of view. I back in 20, 2015 2016 I worked for a guy named us, Senator Jim Webb. He was from the Virginia and he was a Vietnam veteran, he ran as a Democrat for president, but he also served in the Reagan administration. And thing about Jim is, when I first met him, you know, basically in the past, so some candidates that I'd met were a little bit hesitant to work with me because of my disability, but because of Jim's background as a veteran, and he dealt with people with disabilities before, he was very, very inclusive, very, very receptive to not only me, but also all points of view. And I think that if people honestly just want to take the time and listen to good, moderate people, regardless of whether they have an RD or anything else behind their name. Part of it is, I think, is our attention span. I don't mean to be insulting the people by saying it's an attention span issue, but I don't think that they take the time to listen and say, Hey, this this individual is considering more than one side of the coin, more than one point of view? Yeah?
 
</strong>Michael Hingson ** 33:46
Well, yeah, it really gets down to you. Got to spend time thinking and strategizing and not just reacting and recognizing there's more to life than just one opinion,
 
<strong>Tyler Mills ** 34:03
exactly i and that's the thing about the the people in this book, they were, they, these were these were people that you know were getting votes from people that didn't necessarily agree with them ideologically. But what they would do is they would take the time to listen to other people and to help people with their social security matters, or help people with, you know, making sure that their son was able to apply for that Pell Grant, or their daughter was able to apply for that Pell Grant. And so even though you didn't necessarily line up with everyone on an ideological basis, a lot of people would still cast their ballot for them, and because they would actually do the work what a congress person is supposed to do, in my opinion, and like we were talking about earlier on Fox News or on any of the cable networks, I think that people again, are rewarded for being loud instead of doing the work of what a member of Congress is supposed to do. I.
 
</strong>Michael Hingson ** 35:00
Yeah, yeah. And it's, it's tough to get enough people together to to deal with that kind of vision. And so the result is that when you get, as you pointed out, people who may be a little bit more moderate, or people who want to really make contributions to society as a whole. They drop out because they feel like they've got just too many things stacked against them, and they're just too many people who don't want to listen.
 
<strong>Tyler Mills ** 35:31
Yeah. I mean, there's a part of my book during the CNN debate and Anderson Cooper was questioning Jim Webb and some of the other candidates about the Americans with Disabilities, act and Senator Webb and made the point in the past about affirmative action, possibly not considering income enough as far as making sure that people had opportunities well. Anderson Cooper implied during that debate that Jim Webb was anti Ada and I kind of went I highly doubt many of these other presidential candidates have people on in wheelchairs, on their in wheelchairs and dealing with a lot of other disability related issues on their steps right now, working on their campaigns. And here's Anderson Cooper telling me that my candidate might be anti Ada, and I was that just kind of it took me back, because I again, I think that it's the responsibility of a journalist to actually dig deeper into someone's writing, their what their public statements, everything about their as much as they can before they make some outlandish question or comment like that. And again, I think it's, it's just some of it is a lack of responsible journalism because you're trying to get ratings. You're trying to, you know, get the headlines there, instead of actually digging into the issues that people are going to need in order to be able to survive.
 
</strong>Michael Hingson ** 37:04
So you've talked about the Blue Dogs being involved in rural America on the question that comes to mind is, aren't they just as important for the big city and non rural America? Yeah,
 
<strong>Tyler Mills ** 37:16
yeah. And that's the thing is, back in the 70s, when, you know, when we people were trying to get the farm bill done, they would make sure that provisions were in there to, you know, create more farming opportunities in urban America. So there weren't food deserts. There are food deserts in urban America too. And I think that when, when you elect people that don't care about a farm bill, that don't want to, they don't want to earmark resources to a community, you know, they want to act like they're just going to save money on this or that, when really, I don't think there's that much savings going on, because I think a lot, a lot of a lot of Countries are running debt. They've always been running debt. And I think it's not that debt doesn't matter. Debt absolutely does matter. But at the end of the day, if, if your people are living in a food desert, because the farm bill is not, you know, the resources there are not properly, you know, allocated, that's an issue that's far deeper than a than a structural, you know, spending deficit,
 
</strong>Michael Hingson ** 38:28
yeah, yeah. And we, well, we've, we've got to figure out a way to bring a little bit more sanity to the process. I guess we've, we've seen these kinds of cycles before, though, and the hope, and the hope is, over time, we'll be able to see maybe the the cycle shift, and we bring a little bit more sanity into the whole structure. But it's going to take somebody who's a really strong leader, who understands that, who can make it happen? And I'm not sure that we are seeing any of that even today in society, we have two political candidates, and I think one is closer to that ideal than the other, but I'm not sure whether we have anyone who really is strong enough or sophisticated enough to outsmart and bring about the kind of changes that we're talking about.
 
<strong>Tyler Mills ** 39:26
Well, the thing that frustrates me, and one of the things that frustrates me, is that some, some of these people that that were that were elected to Congress, are now seeing their communities die out. That they're, they're they're losing population. You can, you can look at the statistics. These are not made up statistics. These are proven statistics that that all a lot of these rural communities are losing population and alarming rates, and yet, you these people are continually getting rewarded by getting elected again and again. Wouldn't they want to see their community? Grow? That's my question. Maybe I don't want it seems like a false way of thinking here, because a lot of these communities are dying out, and yet you're getting rewarded by getting re elected or given a higher position in some sort of organization. And I'm like, You are losing population in your community at an alarming rate, and yet you're bragging about getting, you know, whatever you think done to me, you would want your community to grow and prosper? Well,
 
</strong>Michael Hingson ** 40:31
I would think so. But again, what we find is people's priorities are a little bit different than than I think what we would believe would be the ideal, yeah,
 
<strong>Tyler Mills ** 40:44
and it's, it's, it's frightening, because, you know, I the goal of of any, any society, it should be to help as many people as you can reach their full potential. Yeah? And if, and if rural America and in parts of urban America, absolutely, if they're not getting resources allocated to them, there's always so much you can do completely on your own in this world, in my opinion, and without that sense of community, I think a lot of people are being left behind, and it's just it's extremely unfortunate.
 
</strong>Michael Hingson ** 41:18
Do you think that we'll be able to see a shift, and we'll find more moderates coming back at some point,
 
<strong>Tyler Mills ** 41:25
we have to find a way to punish the media for what they do. They they encourage just out. They want people to start yelling. They want people to start yelling at each other. It's like, it's like a professional wrestling match. Michael, it's not like, you know, we basically got talk radio on in the halls of Congress now. Instead of, instead of saying, Hey, you're a human being, I'm a human being, I have constituents. You have constituents. We literally have members of the United States Senate, you know, threatening union leaders saying you want to fight, you want to have a fist fight, you know, yeah.
 
</strong>Michael Hingson ** 42:09
And well again, what do we do to change all of that? And you're right, the media is certainly a part of it. One of the things that really frustrates me is that we have these things. When candidates for president, for example, get together, they call them debates, but they're not debates. No, I'm not sure. I don't remember the Kennedy Nixon debate, and so I don't remember whether it really was a debate, but I bet it was closer to a debate than anything that we see today, because we're not really seeing any kind of good, real, legitimate debate discourse. No,
 
<strong>Tyler Mills ** 42:54
it's, it's sound bite after sound bite and attack line after attack run, and the questioning, the questioning is set up that way, and it's and I understand why they do it, because they want viewership. They want people to be talking about, oh, this candidate said this tan. And now we're going to talk about it for the 24 hour news cycle, and then we're going to move on to the next news cycle. Instead of having a substantive debate where people can discuss issues and actually solve, you know, internet connectivity in rural or parts of urban America, we end up with a debate over I, you know, whatever the you know, space lasers or whatever you know so well.
 
</strong>Michael Hingson ** 43:40
And the other part about it is that, I think, in reality, with a legitimate, real debate, you would have just as much to talk about, and would still allow for all of that to happen. Yeah,
 
<strong>Tyler Mills ** 43:52
yeah. So maybe, again, maybe it's maybe they need to give more air time to it. But again, that attention span that I think partly, personally, because of technology and the way things have changed. For better or worse, people don't have that attention span anymore, and I'm just as guilty as anybody so
 
</strong>Michael Hingson ** 44:13
they don't have that attention span. I hear people talking all the time about making videos to put up on YouTube or whatever, and I am told constantly it's got to be 30 seconds, because people won't pay attention for any longer than that. Yet, what content can you really do in 30 seconds?
 
44:33
Nothing, nothing,
 
<strong>Michael Hingson ** 44:37
or very little of any substance anyway, which isn't to say that you want to have a video that's 15 minutes or a half hour. It's got to be something that that makes sense. You got to keep people's attention, but I have yet to see if you do it the right way, where you can have a five minute video that keeps. That doesn't keep people's attention, if you do it, right?
 
</strong>Tyler Mills ** 45:03
Yeah. I mean, I, you know, I all listen to a good podcast. I mean, you know, like, just like we're doing right here, and you know, if it really gets my attention, I'm gonna, I know, and then I'm gonna come back for more, you know. And I think people hopefully, you know, hopefully they enjoy that sort of thing still, and, you know, really embrace it. I hope, I certainly hope so.
 
<strong>Michael Hingson ** 45:23
We have typically made these podcasts an hour long, and I've had the opportunity to be interviewed on a variety of different kinds of podcasts, and I've been lectured not about mine so much as other people say, Well, no one's going to listen to a podcast if it's an hour long. That's why we only make ours 15 minutes, or 20 minutes, or at most, a half hour, and yet, when they ask questions, they they don't really ask questions, much less do it in a way that creates content and does does what they really ought to do, even If it's only a half hour long.
 
</strong>Tyler Mills ** 46:00
Yeah, I, I, I think, I, I wish that content could be more substantive. I think, I think you're spot on about that. No doubt about it. So, yeah,
 
<strong>Michael Hingson ** 46:16
so what we have, we have seen changes come about, although sometimes it isn't, perhaps in the ways that we ought to I mentioned earlier sheltered workshops, and there's been a big battle in the blindness system about the fact that all too many rehabilitation agencies and other entities push so many blind people into sheltered workshops, and those workshops have a way where they don't have to pay even minimum wage, and they've played some really strong games with that, but there's been a lot of visibility about that, and so a number of those shops have actually changed their model. But what do we do again to get the Congress to really deal with it? Or, you know, or is that asking the same question we've asked so many times already during this conversation? You know,
 
</strong>Tyler Mills ** 47:15
I think, I think it's up to the private sector. I think the private Congress right now is at a standstill, and I think that they prefer their permanent stand. So I, I've spoken to HR professionals, and my degree is actually in the human resources. And a lot of these HR professionals are not aware of the different programs that are out there, and then they're not aware of the tax credits. Yeah, it's not, it's not that they're not well, it says they're not willing to learn. I just don't think that was part of their program. I've worked at a call center now. You know, for over eight years, I'm still, obviously, there are all kinds of disabilities out there, but I'm still the only person in a wheelchair out after over eight years. And I don't know if I hope it hasn't been my own performance that has discouraged them from hiring other people with disabilities, but because that really would upset me, but it would, it would, but I, I You would think that someone else would have come across the line during the time I've been out there, because, Like, even when I got out there, they're like, they're like, you're the only person in wheelchair I've ever ain't out, you know? And they, they'd been working for other call centers before, and I was like, this is call center work. This is one of the most obvious things that people like me can do, yeah, and
 
<strong>Michael Hingson ** 48:35
it's and it's easy, it doesn't require an incredible amount of physical labor. And there are actually some good technological ways that a blind person could do that. It does take, it does take some some additional kinds of things, given the typical call center software, but the technology is there to do that today.
 
</strong>Tyler Mills ** 48:58
Yeah, I, I don't know if you've ever had the chance to work with different call centers about that kind of technology, but apparently some of them still need to help. So
 
<strong>Michael Hingson ** 49:07
oh, they do. I know of some mine, and I've I've dealt with some that actually have put the effort into it, but still, I know what you're saying. But then it gets back again to the whole idea of we're not included in the conversation. And I think that mostly when it comes down to dealing with people with disabilities, we don't think about it that way. We don't think about we're not included in the conversation, and we don't necessarily really deal with that. And when I'm talking about the conversation, why isn't the President every time he, or possibly in the future, she, is talking about one thing or another that they don't just talk about race and gender, they also automatically include people with disabilities and. Use examples. We're not included in any of those conversations.
 
</strong>Tyler Mills ** 50:04
Well, I think, unfortunately, we're, we're given absolutely necessary social programs there, you know, disability benefits, Medicaid, different things are absolutely necessary for survival. But I think people just sort of like, make sure that their tax dollars go to that, and then they don't think, they think, well, we it's not that they think we've done enough, but they think that, you know, well, we are making sure that these people are able to stay alive, and maybe in their minds, that is enough. But for for you and me and other people that think about this on a deeper level, we want more, and are we being selfish? I don't think so. You know, yeah,
 
<strong>Michael Hingson ** 50:47
well, so we've talked a lot about work. Does society value work? Is that changing?
 
</strong>Tyler Mills ** 50:53
I don't, I don't think so. And as much as I embrace new forms of technology, I think that there's some. I think a lot of our drug problem, and particularly in rural America, is because you don't, you don't have some of those. You're not giving some of those menial labor jobs to the regular working class anymore. You're letting the technology do which is fine if you want to let the technology do it. That's completely your prerogative and your perspective, do you know to just sort of move, you know, the self checkout thing, and that's that's fine if companies want to go that route. But I think at the same point, there's a value to getting that person who may have been struggling in life, to get them to add a local grocery store, be at a Costco, or whatever the case may be, instead of, you know, having a self checkout, you know, it does, it does it hurt a company's bottom line? Absolutely, in many ways it does. But I think that we've lost a sense of that. Yeah, no purpose of work,
 
<strong>Michael Hingson ** 51:55
yeah, well, um, and you, you, you cut out a little bit. So maybe you can repeat some of that, because you cut out for a few seconds.
 
</strong>Tyler Mills ** 52:04
Yeah, the internet's going out, like we were talking about earlier, just again about how I think, I think it's important to still have part of that is the loss of the sense of the community is because we don't we use the technology now that it can be very, very helpful. But at the same time, if you give that job to a person who was previously struggling and not able to make find their way in life, maybe struggling with a fentanyl or struggling with some sort of drug related issue, now that they can have a job, they feel better about themselves, they can get a paycheck and be it be a larger part of society. Obviously, we'd rather have them, you know, getting an advanced degree and moving on to that larger scale to scale job. And hopefully they would be able to do that in the future. But I think society doesn't value, you know, having a someone to check out your groceries or someone to, you know, wash your car or mow your grass, or some of the menial jobs that are going to be eliminated here in the future, and in many cases, have been eliminated now. So we're as beautiful. Technology is going to be great for us. It's going to work in so many great ways. But we also don't look at the other side of the coin enough either. Well,
 
<strong>Michael Hingson ** 53:30
the other side of that, though, is let's take self checkout here in California, for example, when you talk about if you have to hire somebody, does that affect the bottom line, it does. But what we're also discovering is that self checkout is affecting the bottom line because there are too many people who cheat that system, and the result is that they they're able to get out without paying for everything or whatever. So their their challenges, all around and again, what I'm hearing you say, and I think there's merit to it, is that what we're really not doing is representing enough the value of giving people the opportunity to have jobs and encouraging them. And the companies aren't tending nearly to be as loyal as they used to be for people and working. And you're right. They're going to technology and everything else, and they're not being loyal like they used to be. You don't see the same loyalty. Hence, people move so often from one job and one company to another job and another company.
 
</strong>Tyler Mills ** 54:45
Yeah, when you have people in the investing in your company, they're just looking at the profit at the end of the quarter. They don't look at the you know, they see that profit in their stock portfolio, which is fantastic, because, well, anybody should be able to play the stock. Could do whatever they want, but again, if Walmart turns a massive profit by eliminating 1520, jobs, if they're different operations, what kind of larger impact does that have on a local community? And that's that's a question that should be asked. Now we might come to the conclusion that that's overall a good thing. I I don't come to that conclusion necessarily, but I think, I think it's a conversation that needs to be had
 
<strong>Michael Hingson ** 55:29
all the time, and it's like anything else. How do we get that conversation to occur more often?
 
</strong>Tyler Mills ** 55:36
Well, I think, again, I think we've kind of lost our sense of I don't, but when I, when I was growing up, I think that people were just nicer to each other. I and I, I don't know if it's because people just think they can say whatever they want to each to each other, yeah, now, now that we're behind the keyboard, or we can just be agree or disagree. We should never be as just unkind and be calling each other stupid and uninformed? And you know, we need to consider all different perspectives as much as we can. Yeah,
 
<strong>Michael Hingson ** 56:09
you know, we we should, and I really would love to see a world where we could have a lot more discussion without somebody becoming offended, because discussion is always valuable if we really have a discussion, and can if going back to using that term debate something. But you know, so do you think more people with disabilities ought to move and be involved in more rural America? Would that be a beneficial thing?
 
</strong>Tyler Mills ** 56:50
I think would be beneficial. I think if we there are a lot of extremely compassionate people here. I think that just because they people assume, just because a certain community starts to vote a certain way, that they've lost their compassion. I don't think that's necessarily the case. I think you've got a lot of compassionate people here who who love, who love, to help other people. They're not necessarily voting the way. They're not actually voting their values. They're extremely compassionate people, but they're not voting that way. So then people who are voting the opposite way assume that they don't care. I think it's a lack of information. I think we've got we've got as much information as we've ever had at our fingertips. I don't know if we're actually on a search for knowledge within that information, you know? So, yeah,
 
<strong>Michael Hingson ** 57:47
we, we don't know how to search. We don't know how to or, oftentimes it seems like we don't want to get that information, because it, it, it's the the usual, don't bother me with the facts, and that's unfortunate.
 
</strong>Tyler Mills ** 58:06
And I also worry about, you know, a lot of these bigger banks and bigger companies are able to swallow up the smaller banks in the smaller communities, and so the, again, the capital dries up. The that's that's really important. I I don't understand completely why, why some people who would consider themselves more conservative aren't worried about anti trust laws if they truly want those rural communities that they represent to survive. The reason why I wrote this book is because I see, again, I see a lot of people who are who are elected to represent rural America, are letting it die out, and I do not understand why that's and that's what I tried to explore in the book. And it just it. It boggles my mind. And I could write 15 books on it, and it would still make me go, Hmm,
 
<strong>Michael Hingson ** 59:00
well, your voice still needs to be heard out there, and people need to hear I think what you're saying, it's, it certainly isn't a very relevant and valuable viewpoint. And we've, we've got to get to the point where we can have good discussion and good interaction with each other. We've lost the art of conversation all the way around.
 
</strong>Tyler Mills ** 59:26
Yeah, it's, it's because we we text each other and we message each other and and shorthand, and we don't really, I don't think we have those same kind of full length conversations that we used to have.
 
<strong>Michael Hingson ** 59:37
One of the things that I do regularly when I'm looking for speaking opportunities, and I've looked at some databases, and I will send out emails and talk to people about becoming or hiring me to be a speaker. I love it when somebody responds to me, and even if they say I'm the. Right person. We're not doing anything right now, but they leave a phone number because I think it's so important to be able to reach out to people on the phone. Email is so insensitive, and texting, of course, is there's nothing like communicating with someone on the phone. And I know that a lot of times I've been able to get speaking engagements because I was able to actually have a phone conversation. And some people have gone so far as to say, most people don't call me. I really appreciate the fact that you called me and took the time to to let me get to know you better, and whether we have anything right now or not, isn't the issue, but thanks for at least initiating the phone call.
 
</strong>Tyler Mills ** 1:00:47
Yeah, you you can talk about why you care about a project more. You can really go into detail as to why you know this. Do you think that this particular situation, whatever you're working on, would would really help benefit everyone involved in a text message. I don't think you can necessarily lay out that kind of emotion, you know, you
 
<strong>Michael Hingson ** 1:01:09
certainly can't lay out the emotion. Yeah, yes, it is just, isn't there? Well, Tyler, this is really been a lot of fun. We have spent an hour doing it, and I have no problem with that, just okay. So I really appreciate your time, and I think I really thank you for being here, and I want to thank you all for listening. This has been a lot of fun, and I hope that you've enjoyed it, everyone out there listening and watching us, I hope you've enjoyed it, and that you will let us know what you think. Please feel free to email me. Michael, H, I m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, and we'd love to hear from you. We'd love if you whenever you're listening or wherever you're listening. If you give us a five star rating, please rate us Tyler. If people want to reach out to you and interact with you more, how do they do that? They
 
</strong>Tyler Mills ** 1:02:07
can find me on LinkedIn, Tyler mills. Type in Tyler Mills, Mills, marketing services. You also my book is on <a href="http://lulu.com" rel="nofollow">lulu.com</a> that's where I get the most money for it, to be honest, <a href="http://amazon.com" rel="nofollow">amazon.com</a> wonderful site if you want to get it there, but I only get 37 cents on Amazon. But so if, if you can go to <a href="http://lulu.com" rel="nofollow">lulu.com</a> death of the Blue Dogs, Tyler Mills, if you want to learn more about my book, any, any of the projects that I have to do with Mills marketing services, you could find me on LinkedIn. You can find me on Facebook. Mills marketing services. I'm I'm available. I got my phone number, email everything, so I'm good to go. Cool.
 
<strong>Michael Hingson ** 1:02:46
Well, we put links in the cover notes as well, so the show notes, so they'll be there. So again, I want to thank you all. I really appreciate you, Tyler, taking the time. And if you know of anyone else who ought to be a guest on unstoppable mindset. And for all of you out there, if you know anyone who you think ought to be a guest or might be a good guest, I want to hear about it. We're always looking for people who want to come on and tell their story and talk about what they do. So please, by all means, refer people to us. I think it would be great. And we would love to talk with them and explore them coming on the show. So once again, I want to thank you, though all for being here. Tyler, I want to thank you for being here. This has been fun.
 
</strong>Tyler Mills ** 1:03:29
Thank you for the opportunity. Michael, I really enjoyed it. Thank you for letting me speak to your viewers.
 
**Michael Hingson ** 1:03:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Freelancer Writer and Disability Advocate with Tyler Mills</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/085126e9-34ae-4b6c-bbeb-878ec0ef4d27.mp3?source=rss&amp;ext=asset.mp3" length="94649476" type="audio/mpeg" />
<itunes:episode>316</itunes:episode>
</item>
<item><title>Episode 315 – Unstoppable Independent Living Canada Leader with Freda Uwa</title>
<guid isPermaLink="false">https://pinecast.com/guid/a2ee6d24-4ca4-44cd-b9bb-beec2059f420</guid>
<pubDate>Tue, 04 Mar 2025 10:00:54 -0000</pubDate>

<itunes:duration>01:07:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4638774a-6cb6-442b-ac91-231c9d60b397/UM315-Freda_Uwa-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Freda Uwa grew up in Nygeria. There she attended college securing a bachelor’s degree and then went on to do some advance studies as well. She is a trained nurse. She also is a nutrition expert and, as she tells us, she loves to cook.
 
Five years ago Freda moved to Canada. She spent time as a mental health case manager even before her husband and three boys moved to Canada to join her. As she tells us, while she absolutely loved her time as a case manager, the job was quite taxing on her. She had to handle many cases where she had no one with whom to share her experiences. As we discuss here, not having any opportunity to decompress by talking to a spouse or others is by no means healthy.
 
Eventually Freda gave up her case management job and, just about a year ago, she assumed the job of Executive Director of Independent Living Canada. This organization oversees 24 independently operated independent living centers which are spread throughout Canada. She has shown that she is ideal for the job due to her leadership and project management training and skills. Freda is the first black leader of IL Canada which has been in existence for 38 years.
 
Freda gives us lots of insights on leadership and community. I hope you enjoy our time with Freda and that you will take the time to give this episode and Unstoppable Mindset a 5-star rating.
 
 
 
<strong>About the Guest:</strong>
 
Freda Uwa is a distinguished leader and advocate in the fields of independent living, accessibility, and mental health. Freda draws from her extensive experience in Canada to
drive impactful initiatives and foster inclusive communities.
 
Currently, Freda serves as the National Executive Director of Independent Living Canada, overseeing 24 Independent Living Centres led by individual Executive Directors across the country. In this role, she made history as the first Black leader in the organization’s 38-year history and the first African in Canada to ever lead the sector as National Executive Director.
 
Freda's notable accomplishments include her work as the Project Manager for the Creating Accessible Events Project for the Government of Canada through Accessible Standards Canada. This role underscores her commitment to ensuring that events across the nation are inclusive and accessible to all individuals, regardless of their abilities.
 
As the Regional Coordinator for the IDEA Project for Race and Disability Canada, Freda plays a pivotal role in addressing the intersectionality of race and disability, advocating for policies and practices that promote equity and inclusion.Her extensive background in mental health is exemplified by her previous role as a Mental Health and Addictions Case Manager, where she provided critical support and care to individuals facing mental health challenges and substance use issues.
 
In addition to her leadership and advocacy roles, Freda holds a Canadian Red Seal Endorsement for Skills and Trades, showcasing her dedication to professional excellence and her commitment to fostering skill development and employment opportunities.
 
 
Freda Uwa's career is marked by her unwavering dedication to championing the rights and needs of marginalized communities, her innovative approach to project management, and her exceptional leadership in promoting independent living and accessibility. Her work continues to inspire and drive positive change across Canada, Africa and beyond.
 
<strong>Ways to connect with Freda:</strong>
 
IL Canada Facebook Link - <a href="https://www.facebook.com/MyIndependentLivingCanada?mibextid=ZbWKwL" rel="nofollow">https://www.facebook.com/MyIndependentLivingCanada?mibextid=ZbWKwL</a>
Freda's LinkedIn - <a href="https://www.linkedin.com/in/freda-uwa-7515a235?utm_source=share&amp;utm_campaign=share_via&amp;utm_content=profile&amp;utm_medium=android_app" rel="nofollow">https://www.linkedin.com/in/freda-uwa-7515a235?utm_source=share&amp;amp;utm_campaign=share_via&amp;amp;utm_content=profile&amp;amp;utm_medium=android_app</a> 
Freda Instagram (Business page)  - <a href="https://www.instagram.com/luluseventsandkitchen?igsh=YW10OWs3ODY5d2Q1" rel="nofollow">https://www.instagram.com/luluseventsandkitchen?igsh=YW10OWs3ODY5d2Q1</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet, and we do get to talk about inclusion today. And as some of you know who are regular listeners to this podcast, the reason it is inclusion, diversity in the unexpected is it's inclusion because it is. Diversity comes second after inclusion, because if you talk to people about diversity, typically they never talk about disabilities. We get left out of the discussion. And then the unexpected is anything that doesn't have anything to do with inclusion or diversity, which is probably most of the guests that we deal with. But today, we are going to have the honor of speaking to Freda Uwa and Freda is the executive director of independent living Canada, which has responsibility or works with the 24 independent living centers around Canada. And so I'm really looking forward to learning more about that and hearing about it and looking forward to hearing all that Freda has to say. So Freda, we want to welcome you to unstoppable mindset, and we're really glad you're here.
 
<strong>Freda Uwa ** 02:29
Thank you, Michael, thanks for having me. Well, I
 
</strong>Michael Hingson ** 02:33
love to start kind of little bit different than maybe some people do tell us about the early Frida, growing up and all that sort of stuff, anything that that you want us to know, and you don't have to tell us all your secrets, but tell us about the early freedom.
 
<strong>Freda Uwa ** 02:49
Oh, that's fun. Thanks. Michael. Freda, the little girl. Freda i Oh, that's so much fun. Now I think about growing up and all of the memories that that comes with so I I am privileged to have grown in a closely middle class family in Nigeria. I grew up in Nigeria, one of the countries in Africa, and it was fun, right? The bills, just happy go lucky child. I was the one child that had all the breast of energy, and I just loved to laugh. So that was all of that. There was family, faith based activities, and I also had schooling, of course. And went to college, did my nursing, went on to do a BSc in home Science and Management, and with an option in nutrition and dietetics and so all of that was fun. And of course, I enjoyed having to be part of a family that loved to do things together. So that was, that's Freda, oh, the little girl. Frida, yeah,
 
</strong>Michael Hingson ** 04:02
that's the little girl. Frida, well, that works out pretty well. So you have a bachelor's did you go anywhere beyond a bachelor's degree or
 
<strong>Freda Uwa ** 04:11
Yeah, so in Canada, I had, I took a post grad certificate in nursing, leadership and management, and then community mental health certificate as well. So yeah,
 
</strong>Michael Hingson ** 04:23
what that works out pretty well and certainly kept you busy. And what did? What did you do with all that? Once you got your degrees,
 
<strong>Freda Uwa ** 04:33
I evolved. You evolved.
 
</strong>Michael Hingson ** 04:37
You grew up then, huh?
 
<strong>Freda Uwa ** 04:39
Absolutely, absolutely. So there was a lot of growth that came with that, a lot of responsibilities. I moved to Canada, figured out new part and all of that. So there was all of the growth that happened and that forces you to evolve. So the degree, the experience and all of that. So in the short answer is I evolved with that. So yeah. Us.
 
</strong>Michael Hingson ** 05:01
Okay, and so what kind of jobs did you hold
 
<strong>Freda Uwa ** 05:09
all my life? You mean, or you're just asking for a period in my life?
 
</strong>Michael Hingson ** 05:13
Yes, so once college was over, what kind of, what kind of jobs did you actually do then for a while?
 
<strong>Freda Uwa ** 05:19
Okay, so I, I am a registered nurse as well, so I'm right. I have many parts, right? So I did nursing. I also have a business, a food business as well. So I was into events management and catering at the time, and then the core of what I do now, also started in Nigeria, where I led a nonprofit for about four years before moving over to Canada, did some schooling, and then came back to the space that I love, and that's social services around people, supporting people with disabilities and all of that so and that's a pack of all that I did in terms of work.
 
</strong>Michael Hingson ** 06:01
What brought you from Nigeria to Canada?
 
<strong>Freda Uwa ** 06:05
First of all, it was cooling, like I came to experience that other side of education, right? So I came with that flare, and then family moved over, and now I'm here.
 
</strong>Michael Hingson ** 06:19
Well, that works out pretty well we i People won't necessarily see it, but we just have company joining us. My cat has joined us. I see and I'm trying to get her up on the back of our desk chair so that she will hopefully leave us alone. Anyway, there we go. Well, so how long ago did you come over from Nigeria to Canada? I've been in
 
<strong>Freda Uwa ** 06:45
Canada going on five years now. I I moved here at the peak of, not the peak at the beginning of the pandemic. So I came in just as I got into Canada, everywhere was shut down. So I'm like, is this the reality? Is this what it feels like being here? So I was almost locked up right away. So yeah, that's, that's my journey. So it's about going on five years now.
 
</strong>Michael Hingson ** 07:10
Wow. So you've been here a while. So you, you came over here and you, you decided that your passion was really working in the arena of disabilities and and so on. So what? What really caused you to do that? Why did you decide that that's what you really wanted to do with your life?
 
<strong>Freda Uwa ** 07:34
Great question. Michael, so I've always known that I had what I call a greater calling, like I've always wanted to live my purpose in life. I know I did share that. I am a registered nurse in Nigeria, and having all of that, and also business owner in Nigeria, but I find that in all that I did, there was something, there was a missing piece, right? So I needed to, I needed to fill that void and recall that I told you that I grew up in a close knit family setting, so my younger sister that I love today, by the way, she has a disability, and I've been a primary caregiver I had, or I was her primary caregiver for a while, and I also watched my mother struggle through that. At some point, my mother, my mother's life, was almost on hold because she needed to take care of her child. So that, in itself, created the need for me to just fill a void, right? So it was beyond just where, where's the money, right? It was beyond that, and I needed to just leave out my purpose and find a career that would really and genuinely make me happy while I'm touching life in the way that I know how to
 
</strong>Michael Hingson ** 09:05
Yeah, well, and I believe very firmly in the fact that if you're really doing what you like to do, then it isn't really a job. It's it's a whole lot more fun, and it's a whole lot more rewarding. Absolutely,
 
<strong>Freda Uwa ** 09:19
I'm having fun, Michael, I'm having funded. So yes, which
 
</strong>Michael Hingson ** 09:22
is, which is really important to be able to do, what if I can ask, is the disability that your sister has? She's
 
<strong>Freda Uwa ** 09:30
She has intellectual disability. So it's, yeah, so it's all and again, with misdiagnosis and all of that. So that's a whole situation going on, right there. So that's why, that's how I how come I, I'm like, there is a void that needs to be filled, right? So it's all of the complications that comes out from misdiagnosis and her living through that all her life. Yeah, yeah.
 
</strong>Michael Hingson ** 09:54
Now is, is she and your family still in Nigeria, or did they move over here too?
 
<strong>Freda Uwa ** 09:59
I know my my mom and my sister are still in Nigeria. In
 
</strong>Michael Hingson ** 10:04
Nigeria, well, I assume you go back and visit every so often. That's all we have. Yeah, you gotta do that well and and when you can't go back, you've got things like zoom so you can still look at them and talk to them.
 
<strong>Freda Uwa ** 10:18
Absolutely we, we thank God for technology. So it's all of that, yeah,
 
</strong>Michael Hingson ** 10:24
yeah, technology has certainly made a significant difference in the whole art of communications over the past, oh, especially 10 years, but certainly in the last five years, just because of what the pandemic has done and so on, for sure. So how did you end up specifically deciding to get involved with independent living centers, and how did you end up being the executive director of independent living Canada?
 
<strong>Freda Uwa ** 10:55
Oh, interesting. That's a great question. Michael, so I, I, I say this always, my story and journey has always been that of resilience and just a journey of self discovery and awareness. I'll give you, I'll share with you. Michael, right, as I came into Canada in 2020, at the beginning of COVID, I was in, I was in a I was in on a conversation with a friend at the time, and he was sharing an experience, and was speaking to me about somebody, and speaking to me about a newcomer who had come into Canada and was leading an organization like an like an administrator at the time, and this history was about the consequences of mismanagement of some sort. Hm, and he, he let me know that the, the woman got into trouble, and, you know, was relieved of her job and all of that because she didn't do something, right? But while I was listening to that story, a seed was planted in me that, hold on, I've got this experience, I've got this much knowledge, I've got this much abilities, I've got this much skills. Then if a newcomer could transfer all of that here to Canada and do all of this. That means there is space for me somewhere. So it wasn't more so of yes, what you shouldn't do, it's something, it didn't come to me as though, like it's a test for your competence or something. I knew there was, there was a possibility somewhere. So that was when the seed was planted in me. And as soon as I began to look for jobs, I started looking out for the jobs that aligned with what I had done, including my executive executive leadership in Nigeria. And that was how it happened that I was done schooling, and I started looking for opportunities, and I went out to apply for jobs that would speak to my competencies and and the rest that says history. So I we, that's how the seed was planted. I'm like, okay, yeah, there I go, and I'll tell you what happened with my very first interview and Michael, I didn't get called for an interview and Ed role. And I, I'm not sure if you know about the process with executive hiring, it's a lot of steps, like you do the phone the phone interview, you do the writing, you go for, like a first phase, a second phase, and all of that. It was really daunting. And I went through all the phases, and I was feeling really confident and good about it. I actually went through to the last phase where I had to go in person to see the outgoing Ed who was retiring at the time, and kind of like had a meeting slash interview situation that it looked as though I was getting on boarded, but it wasn't, like official. So in my head, I felt that this is it. I'm there, yeah. So I did, I did all of that. I went back home, and a couple of days later I got the email, you know, one of those emails, and I'm like, oh, oh, no. So this is it's that's no way on from here that this is it. I And then like, Oh, thank you for your time and all of that. So we've moved on to XYZ, and you know all of those words, I'm like, oh, in that moment, I didn't feel like, I didn't feel too bad, because I felt like, Oh, this is my first and I got this close, then that's something, right? So yeah, I'm like, okay, that's not too bad. But what happened next was what really got me thinking I continued my job search, right? So a couple of weeks later, I get an email from the same organization asking if I. Still available for the role and for the job. And I was excited again. I'm like, Oh yes, I can. Why not? And then in their response there, they wanted to have a second interview, set of interview. I'm like, hold on, what's going on? I'm like, okay, that's not too bad. I will, I will make myself available for the interview, and I did, and I think we had the next one, and I got really worried. And then after that, I got an email saying the same thing, that they had given the role to somebody else, and that got me angry. Yeah, right. So I needed to know what it was. You name it. Let me what I so I sent out an email to them. I'm like, Oh, hold on. So what's all this? What's, what's, what's going on, let me know why my like, I just needed to know. And then they responded to say that I was over qualified for the role. I'm like, that's, that's, that's a dumb answer, right? So, Hawaii, why would you say that to be now that, now that I'm thinking about it, right? So I took all of that in, and I decided to move on from there and just pick up the lessons. And then went forward with that. So that experience in itself shapes me into the resilience of not just giving up, because I knew I was very close to getting what I wanted right. So I went on from there, and I became an addictions case manager, addictions and mental health case manager, a job that I really, really love. It was so beautiful I had. I had the privilege of going to flying into the isolated reserves in those little, small airplanes and all of that. So I give so many emergency responses, whether it's flawed calls for suicide and all of those mental health work. I really loved that job, but it was so heavy on me, and it was at the time when I was going through a lot in my my own self, like emotionally and my mental health, I was by myself in Canada. At the time, my my family, that my husband and kids were still in Nigeria. So the weight of all of that was too much on me, like there was nothing to decompress to, if you know what I mean, right? So you go, you hear all of these heavy things, and you cannot really process your own feelings. And then I'm also thinking about the same situation, and I'm thinking about, Oh, what's going on? What's my what's what's going on in my head? So I didn't, I didn't, I didn't stay too long on that job. And then I and also I left because it was too much, like I said, even though I loved the job. And then I went on to become the CEO of an Ability Center, which is also supporting individuals with intellectual disabilities. And from there on, was when I, I moved on to il Canada, and I'm loving it. So that's my story of resilience.
 
</strong>Michael Hingson ** 17:59
Yeah, it is really tough when you're you're by yourself, and you don't have anyone to talk to and to share things with, because talking with someone, talking things out, is always important and is always helpful, because it helps you put things in perspective. And when you can't do that, it just bottles up inside of you, and that's that's not good. Mm, hmm,
 
18:23
absolutely,
 
<strong>Michael Hingson ** 18:26
well, but, but you, you moved on. So how long have you been in il Canada? Now
 
</strong>Freda Uwa ** 18:33
going on one year? Oh, September, yes. So it's just what going on one year in September. So, yeah, feel very new.
 
<strong>Michael Hingson ** 18:42
So tell me a little bit about il Canada and what you do and so on.
 
</strong>Freda Uwa ** 18:47
Okay, so I'll Canada. It's basically a network of independent living centers across the country. It started in, it was it started in it started as a movement a long time ago, in 1986 it was formerly known as Canadian Association of Independent Living Centers, and now now independent living Canada. So it's all about providing a collective voice on the on national issues for all of our member centers and fostering and maintaining partnerships in that regard, building capacity and scaling what we're doing, especially on the national level. So our member centers have the via our foot soldiers in different different communities and different local centers. So we are we've got il member centers in almost across every project, every province in Canada. It's in Saskatchewan, Ontario, you name it, it's everywhere. So IO Canada, it's we thrive on. Four core pillars of service, which would be independent living, skills development, peer support, Networking and Information and all of the resources that we do. So we provide a national voice for all 24 member centers, and they are all run by different executive directors and offering unique needs to their communities,
 
<strong>Michael Hingson ** 20:25
so and so. What you do is, do you do you coordinate services? Do you act as more of a case manager and distribute funds? Or what does IO Canada do for the 24 agencies, right?
 
</strong>Freda Uwa ** 20:43
Great question. So these, like I said, the 24 agencies or centers, are independent of like they are autonomous, like the source funds and all of that, even though we provide some substantial but it is really, they are very independent of what we do, so we are like a collective voice for the member centers on the national level. So that's what IEL Canada does. We there's monthly meetings, there is all of the accreditations that we do and just ensuring that all accredited member centers are operating within our four core pillars of service that promotes independent living for people with cross disabilities.
 
<strong>Michael Hingson ** 21:29
What relationship or how do you interact with organizations like the Canadian National Institute for the Blind and so on.
 
</strong>Freda Uwa ** 21:39
So that in itself. It's it will totally depend on what projects we're working on, right? So it would be project based or research based, right? So we are a national voice for all of our centers. So if, if any of our Centers are partnering, partnering with any individual Association, that is the partnership we're seeking, and we will support and encourage them. But on the national level, it's usually project based or collaboration in terms of research or information, or whatever that looks like, or maybe communities of practice and all of that.
 
<strong>Michael Hingson ** 22:17
Well, how does well, let me rephrase that, what does CNIB do, as opposed to what the independent living centers do? Do you know,
 
</strong>Freda Uwa ** 22:28
again, each independent living center is operating on different like they have, they have tailored made programs for their centers, right? So some people have communities that they have programs that support vision loss or the blind and all the other centers who have programs for youth, employment, housing, transportation. So they are all direct funding to support independent living in terms of managing your resources and other skills. So for in that regard, it would naturally lie with the centers and how they want to collaborate with cnid. So it's for us at the national level. It would mostly be on research or any collaboration on the project, but to actually reach out to the consumers or participants, it will be the independent centers, like the member centers themselves, right?
 
<strong>Michael Hingson ** 23:24
So a CNI be more of a funding agency or, or, well, I know that they do provide services, but I was just trying to understand where the overlap is, or, or how the two types of organizations interact with each other.
 
</strong>Freda Uwa ** 23:39
I'm not familiar with their model, like, I don't know about their model, yeah, but most, what we do with every organization, or most organization is collaboration or partnership, right? So they may have a different funding model for us at IELTS Canada. It's it's center is working on our four core pillars, providing different programs and services within these four populars, and they're at liberty to fill up make these programs to suit their communities.
 
<strong>Michael Hingson ** 24:09
Okay? So they they may work, and they may get some funding from CNIB for specific projects and so on. But I, I understand that you're dealing with being closer to the individual communities where
 
</strong>Freda Uwa ** 24:22
you are. Oh, for sure, that's with the member centers. Yeah, for myself, I am, like the administrative head for the national organization, the National aisle, right,
 
<strong>Michael Hingson ** 24:31
right. Yeah, right. Well, so when, when you've been working and you've you've now been doing some of this for a while, what would be for you a pivotal moment, given our philosophy, or our title, unstoppable mindset, where is a pivotal moment in your life, where you had to really demonstrate resilience? It's an unstoppability.
 
</strong>Freda Uwa ** 25:03
I like that question so much. I I kind of feel like, um, I've had so many of those moments, right? I've had the moment where I had to face the pandemic, pandemic all by myself, without my family here. And I'm like, No, so I have to be here for me. I have to be here for my family as well. So all of those is all of that. It's a part of the package, right? And then I also had the moment where I started on that conversation with my friend that spoke about that lady, and it planted a seed in my heart, like I was there was something for me if I was going to transfer all of my skills from Nigeria. I could do it right and and then again, the next big thing that happened to me was having a meltdown on my job as a as a case manager for mental health and addictions. So all of those moments left me, like you said, with that unstoppable mindset, like growth is not always linear, like you get bumps, you get heat, and then you have to get up and you keep moving. Yeah,
 
<strong>Michael Hingson ** 26:13
yeah, you you've got to make that decision to do that, to make the decision to to move forward. And that's an individual choice, but when you decide to do it and you stick to it, you get such a wonderful feeling of accomplishment, don't you Exactly,
 
</strong>Freda Uwa ** 26:30
exactly, that's, that's, that's, yeah, yeah,
 
<strong>Michael Hingson ** 26:35
which is, which is pretty cool. So you are able to, you know, to move forward and do the things that you do, the things that you got to do. So you're also unusual in another way, in terms of being the first black executive director of independent living Canada and one of the first two black leaders in a lot of different areas and aspects of the whole rehabilitation and independent living environment. Does that get to be a challenge for you, or do you regard that as a plus or what?
 
</strong>Freda Uwa ** 27:15
I think it's both, because it comes with a lot of pressure, for sure, and then there is that feeling of who, what's here, like, am I finding somebody that looks like me, and what's there to learn from? Right? So, who's gone ahead before me, and where's the where is all the mentorship? Where would that come from? Right? But I also find that I've got a lot, a ton of support from my board. Yeah, ever so supportful, self supportive and yeah, so that has helped. So it's a feeling of of there is work to be done, and, of course, a feeling of accomplishment of some sort, but more so that I I've got a bucket to feel with what's been expected, like I need to give back with what's been poured into me, right? So that's all of that, but in one hand, in the one hand, I see that I there is a gap. There is a gap in representation, for sure. I know we talk about inclusion in terms of people with disabilities, and also thinking about building capacity for young leaders and newcomer leaders coming forward, and making sure that they find a mentorship and some form of support to build capacity in leadership. In that regard, because they are usually different, different levels of expectations from a racialized person as a leader and a non racialized person. So it's all of that, all of that pressure for sure, and having to face that, and constantly telling your story or living through barriers, even as a leader, you have constant barriers you keep facing and then kind of rewriting your own story. I would say,
 
<strong>Michael Hingson ** 29:07
now you don't have a disability in any traditional sense, right? I
 
</strong>Freda Uwa ** 29:12
would say undiagnosed, because I don't know. I feel like I know I have something, but it's undiagnosed. So yes,
 
<strong>Michael Hingson ** 29:19
well, there you go. Something, something to figure out, right? Yes,
 
</strong>Freda Uwa ** 29:24
for sure. And I've always said it, it's, it's a continuum, like it's a spectrum. So it's, everybody's just one life event away from a disability, right? So you never know until you until you find out. Well,
 
<strong>Michael Hingson ** 29:37
of course, people have heard me say on this podcast that actually, everyone has a disability. For most of you, it's you're light dependent. You don't do well when there isn't light around for you to see what you're doing. And inventing the electric light bulb kind of led to a cover up of your disability. But it's still there. It's just that it doesn't manifest itself very often. And the reason, I think it's important. Important to take that kind of a view is that all too often, and I'd be interested in your thoughts on this, but all too often, when people think about disability, they think about, well, it's called disability because it's a lack of ability, and it isn't really, but people think less of people who they regard as traditionally having some sort of disability, and the result is that they look down on or think they're better than somebody with a disability. And I adopted the definition that we all have disabilities, they just manifest differently. In order to try to help start to level that playing field and get people to understand that in reality, we all have challenges, and we all have gifts, and we shouldn't look down on anyone just because they don't have some of the gifts that we do.
 
</strong>Freda Uwa ** 30:53
That's a great way to look at it. Michael, I so in recent times in my work, there is this I've heard about social location, this phrase called social location, Michael, I
 
<strong>Michael Hingson ** 31:07
have not heard much about that. I'm not overly familiar with it, so go ahead, I can imagine. But go ahead. Okay,
 
</strong>Freda Uwa ** 31:13
so that's like, exactly where you are on your social map. I would say, just to put it in a clear way, right? So it's all of those identity markers that make you, right? You might think you don't, you have it all here, but in the next high you're you're not as much privileged as the next person. So it's being on different sports in that social map, right? So I could be, let the I could, I could not have a disability that I know, but in some way I'm I'm disadvantaged, right? So it's all of that coming together and realizing that when we when we're seeking for inclusion for all, it's actually all. And the definition of all can be expanded to mean actually every single person, and not just people with stability. It's every single person ensuring, keeping, taking into consideration that you are not always at the top all the time. You could be privileged in so many areas, and then you are disadvantaged in some area. So it's that social location concept that should, that should inform our need to level the playing fields at all time.
 
<strong>Michael Hingson ** 32:31
Yeah, um, unfortunately, all too often, people won't adopt that principle, and they won't adopt that mindset. So they really think that they're better than others. The unemployment rate among persons with disabilities is still very high compared to the general population. It's still in the 50 to 60% range. And it's not because people with disabilities can't work. It's that people who don't happen to have those same disabilities think that people with those disabilities can't work and so as a result, they're never given the opportunity.
 
</strong>Freda Uwa ** 33:11
Yeah, that's a constant struggle, for sure. Yeah, and that's why we do what we do,
 
<strong>Michael Hingson ** 33:16
right, which is very important to do. So you, you, you work as the executive director, is the CEO of the organization. Do you do all the independent living centers, then do a lot of work with consumer organizations and other things in their local areas, so that they keep very close ties to consumers.
 
</strong>Freda Uwa ** 33:44
Oh, for sure, that's the, that's that's the that's the structure of innovative living Canada, right? So il Canada and il member centers are close to the local communities. So all il member centers are community based centers. So they're, they're in the communities and partnering with, partnering with local communities to meet any unmet needs for persons with disabilities. Okay, yeah, so, yeah.
 
<strong>Michael Hingson ** 34:15
So now you're, you're obviously more in an administrative kind of role, but what kind of involvement or or interactions do you have with like consumers and consumer organizations? That's a tricky
 
</strong>Freda Uwa ** 34:29
question, right? So I I've only been here one year. Yeah, I understand. I can speak to the last 11 months, right? So so far with consumer organizations, I am only, only partnered in terms of a project or a research it's still a project or project, right? So whether it's but I feel like that comes from the centers as well, because my the independent living centers. You. Get us involved in partnerships that it's just beyond them, right? So we get partnership partnership, and we need to standing as a national organization to get three or four of our IELTS member centers into that partnership. So that's the level we play. More like we the go between and giving that voice to them. But generally I am more of the administrator than being involved in consumer agencies or organizations, right?
 
<strong>Michael Hingson ** 35:32
Yeah, no, I understand that's I was just wondering if, if, if there is involvement, or how you ever get to interact with them, because I would think that working with consumer organizations in some manner can strengthen what you do as an organization.
 
</strong>Freda Uwa ** 35:51
Yeah, yeah, for sure, we're still, we are open to partnerships, for sure, but it's a process. It's yeah, it's a process, and then for sure, it's what the local centers are needing, and that's what we are doing at the national level, right? So it's, it's a, it's a two way street with the local sense, local member centers. We are nothing without our member centers. So that, yeah, right,
 
<strong>Michael Hingson ** 36:13
right. No, I understand. Well, that's that is still pretty cool, though, and it gives you, it gives you some freedom, and it gives you the ability to look at things from a higher level. But I would assume that it also gives you the opportunity, then to look at how you can work and make a difference in the whole independent living process around Canada.
 
</strong>Freda Uwa ** 36:39
That's for sure. That's for sure. There is work for sure, and that's what we have started doing. So there's a lot of traction happening right now, and just taking one day at a time and reviewing all our partnerships and building other collab partnerships and collaborating in other areas as well. So yeah, I agree. Yeah.
 
<strong>Michael Hingson ** 37:01
Yeah. Now, I didn't say it earlier, but we met through Sheldon Lewis at accessibe. So I guess you have, have you looked at accessibe as a product, and are you working with Sheldon on that sort of thing, or, or, How is accessibe involved with the Independent Living Center movement in Canada, I
 
</strong>Freda Uwa ** 37:21
would say we are currently having that conversation right now. So, yes,
 
<strong>Michael Hingson ** 37:28
well, so, so at this point, you're looking to see where it might fit and and how, how it would work. Yeah.
 
</strong>Freda Uwa ** 37:39
So we're reviewing all of that. We are reviewing the product and going through the board and test running everything. So, yeah, so just reviewing, what, how that works, yeah.
 
<strong>Michael Hingson ** 37:49
So you're actually, so you're actually testing it and looking at it to see what it does and doesn't do and so on.
 
</strong>Freda Uwa ** 37:55
Exactly, yes.
 
<strong>Michael Hingson ** 37:57
What about the whole concept, from your standpoint of Internet access and inclusion, the problem that we see overall is that in our world, maybe 3% of websites have really made an effort to put something on their site to make the website accessible or inclusive, but Most places still haven't done that. How do we change
 
</strong>Freda Uwa ** 38:22
that? I think this is as it's it's still the whole package, about 31 step at a time, and I'm very careful, and I caution against tokenism and just wanting to do something because you want to check up the boxes, right? Yeah, what? What's the intention? Really? Are you really concerned about your consumers, your customers, your clients? Are you really wanting to reach everybody, and everybody, right? So what does that look like for you? So I'm Yeah, it's concerning, for sure, that we have such low percentage of people of websites who are looking into being more accessible and not just checking off one box, right? So, and it's broad, it's really broad because accessibility is it's not just one thing, right? So internet accessibility for sure, it's the next big thing. And at our planned AGM coming up here in September, we are, that's the key, the the main theme of our of our meeting, it's AI and the future of accessibility for all. So, yeah, so that is a good thing that you asked it, because we are looking to build a future where accessibility is second nature to everybody.
 
<strong>Michael Hingson ** 39:51
Someone said something once, and I think is a is a really wonderful thought to have, and that is that we a. All look forward to the day when we are so inclusive that access, or accessibility is a term that we forget and never have to use anymore, because it's just so automatic.
 
</strong>Freda Uwa ** 40:12
I like that. I like that. That's second nature, right? So we don't have to think about it like this is what it is. It's universal. It's a universal design. This is right. Want to see, right? So, and again, like I said, it's not you're not doing it for them. It's not an us, them conversation. It's for all of us, because it's one live event from one disability to the next. So it's creating a world where everybody can thrive, and I empowered to thrive equally, right? Yeah, and
 
<strong>Michael Hingson ** 40:44
I think that is that is so important, and I hope that that day comes sooner than later, but I think it's still a ways off, but I think it is one of those things to really strive for, because as as you and I have both talked about today, everyone has gifts. We all don't have the same gifts, and no one should look down on anyone else just because we're different in some way. And yet, unfortunately, all too often, we do, which is a problem.
 
</strong>Freda Uwa ** 41:20
Yeah, that's right, Michael. And that's, it's really sad how the world has turned humans against humans. And that's, that's not the world we want to see. You know, I'll tell you something that's a renowned writer in Nigeria, Chimamanda dice, she spoke about the evil word for love. IBO is my local dialect, my native tongue, and the evil word for love, love is if unanya And that, what that literally translates to is, I see you, so Michael, if I love you, I see you beyond anything else. I see you beyond your abilities, beyond your color, beyond any other identity marker that defines you. I just see your soul. So sometimes I feel like we African language is not fully the English doesn't do the English language doesn't do justice to the weight of our native tongue, right? So that's love seeing humans, seeing who you are, for who you are, nothing beyond that. So that's really, that's, that's the world I look forward to having, for sure. And
 
<strong>Michael Hingson ** 42:36
it is so important that we all look at each other for who we are because one characteristic doesn't define us, blindness doesn't define me, your being from Nigeria doesn't define you. It's part of your experience, but it doesn't define you, and it shouldn't.
 
</strong>Freda Uwa ** 42:57
Yeah, right, yeah, absolutely, yeah. Then
 
<strong>Michael Hingson ** 43:01
we have politicians, and they're all defined by what they do when we can pick on them. So it's okay, that's a smart move. But, but, but really, you know, it's one characteristic or whatever doesn't define us. It is part of our makeup, but it doesn't define us. And I think that's very important, that we really understand that we are the sum of everything that we do and that we are, and a lot of what we do and what we are comes from the choices that we make. And that's why I really like unstoppable mindset, because it's a podcast that really helps to show people who listen and watch that they are more unstoppable than they think they are, and what we really need to do is to bring that unstoppability out in everyone, and if it comes out in the right way, it also means that we learn how to work more closely with each other. And I think it is important that we start having more of a sense of community throughout the whole world. I
 
</strong>Freda Uwa ** 44:04
like that, Michael and I like your tie into the unstoppable mindset, like it's in the mind. Yeah, the seed is planted in the mind, and that's where it blossoms, and it's all the environment you give to that seed. How are you cultivating your thoughts? How are you, what are you feeding your thoughts with, right? So, how are you accepting values and projecting values and all of that? So it's in the mind. And so once the mindset is unstoppable, you can thrive, you can bloom, you can become, you can be established in every sphere that you choose. So that's, that's, that's the goal, really so, yeah, that's the unstoppable mindset for sure.
 
<strong>Michael Hingson ** 44:45
Yeah, it's very important. And I think that we all usually underestimate ourselves, and we need to work on not doing that. We need. To demand more of ourselves about what we do, and if we do that, and the more of that that we do, we'll find that we can go out of our what people call comfort zones, a whole lot more, and we'll find that we can do a lot more than we think that we can.
 
</strong>Freda Uwa ** 45:17
Yeah, and I like that. And to your point, Michael, I also, I also feel like we also need to give ourselves credits for all of what we've been through. Yeah, keep yourself the the empathy, like, take time, take a break, recharge and come back right. Like I said, growth isn't always linear. Sometimes you need to take those pauses and recognize that you need to stop, recharge and then go for it, right? So just give yourself credit for showing up. That's it. That's enough, right? You've shown up, that's enough. You've done the step one. That's enough. Show yourself some empathy, show yourself love, and that's the way it radiates to people around you, for sure,
 
<strong>Michael Hingson ** 46:02
I like the idea of showing yourself love you should and and I mean that, and I know that you do as well. Mean it in a positive way. It doesn't have anything to do with ego and thinking you're the greatest thing in the world since sliced bread, but it is recognizing who you are and showing yourself as much as anything that that love is also a significant part of or ought to be a significant part of your life.
 
</strong>Freda Uwa ** 46:29
Mm, hmm, yeah, absolutely. And show up for yourself. Show up for yourself. Yeah, you can be so many things to so many people, but how about yourself? Right? Don't show up for yourself and let yourself enjoy you as a person, right?
 
<strong>Michael Hingson ** 46:46
Well, I love to say, I used to say I'm my own worst critic, and I've learned that's not the right thing to say. The right thing to say is I'm my own best teacher, because I'm the only one that can really teach me. And I think that's so important to make things positive. And when something happens, it's not so positive, figure out what the issue is and how to address it, but you, but you can do that. We all can do that. Yes, right? So I think it's so important, and you can do that with
 
</strong>Freda Uwa ** 47:15
love as well, right? Yes, absolutely.
 
<strong>Michael Hingson ** 47:19
That's a good one. So you do a lot of work in managing projects and so on. So what? How did you how did you get to be a good project manager? Because that's part of, obviously, what you do. Was it something you were trained to do? You've picked up on. You have a natural talent for it?
 
</strong>Freda Uwa ** 47:35
Yes. So I've got training in project management. And of course, like it's I did events management back in Nigeria. So it's all of that, that training, the experience and, of course, natural talents to knowing how to manage people and little programs. So that's built into the training that I also had. So yeah, it's all of everything, a bit of everything, I would say,
 
<strong>Michael Hingson ** 47:58
What do you think makes a good leader. That's a toughie, I know. Oh, right, Michael, you
 
</strong>Freda Uwa ** 48:05
don't want to do this.
 
<strong>Michael Hingson ** 48:09
This sounds dangerous.
 
</strong>Freda Uwa ** 48:10
I know, right? So, yeah. So you know what I used to say? I try, I try to make people happy, right? But it's a really difficult job to be a leader, really difficult one. But my concept of leadership is showing people how to follow. So my concept is building leaders right modeling the way for people to follow. So a good leader is a servant leader. They are listening. And you're also wanting to build leaders, and that is giving empowering your following to do as you what you've done. So you're showing them you're doing it, and you're ensuring that you're leaving no one behind. So a good leader is leading and moving her team from behind. That's my That's That's the summary of what I would say. But then that doesn't always mean you're making people happy, because I always tell I say this sometimes, that if you want to make everybody happy, you go sell ice cream, you don't want to take a leadership role, because you you might hurt some people, for sure.
 
<strong>Michael Hingson ** 49:27
Well, I think also it's important to to say that good leaders, and you, you mentioned it, train other people and teach other people how to be leaders. I think one of the most important things, and I always said it to every person I ever hired, was I didn't hire you so I could boss you around my hiring you because you convinced me you could do the job I'm hiring you to do. But what you and I have to do together is to figure out how I can add value and. And enhance what you do. And that's really a tricky and challenging thing, because it isn't necessarily something that, as the official leader, if you will, is is best done by me. It's oftentimes better done by the people I hire who observe me and observe all that goes on around us. And who will come and say, here's how I think I can do better with your help, and here's how I how I think you can add value to what I do. And you know, I've hired a lot of people who can't do that. They can't go there. They're just not used to that kind of model. But I do know that the ones who who understand it and who accept it and who follow through on it, those people do really well, because we learn to compliment each other and their skills and my skills, which are different, but can coalesce together to mean that the sum of the parts, or the whole is greater than the sum of the parts, because we work together.
 
</strong>Freda Uwa ** 51:13
That's right, Michael, that's right. And you've said it right there. Like a good leader is only as good you as a leader, you're only as good as your team, right? So you want to make the team work, right? So, yeah, that's, that's, that's my view on leadership as well. What, what's my team doing, and how am I supporting them to to thrive and become,
 
<strong>Michael Hingson ** 51:36
yeah, yeah, that's, that's really important, and I think that's really a big part of leadership. Certainly, leadership has to motivate and and overall coordinate the efforts of what the team does, but the best leaders also know when to let someone else take the lead because they've got better skills in a particular arena or project than someone someone else does
 
</strong>Freda Uwa ** 52:05
absolutely, yeah, yeah, for sure. So,
 
<strong>Michael Hingson ** 52:09
in addition to being the executive director of independent living Canada, what else do you do? What are your other passions or hobbies, or what other kinds of things do you like to get involved in
 
</strong>Freda Uwa ** 52:22
alright, that's fun. I am a red seal endorsed chef. So I cook. I love to cook. That's my escape. I cook for family. I cook for friends. I'm involved in my local community here in Saskatoon, and my local cultural community. So all of that are the things I do, and more. So I am just about publishing my first book I started a long time ago. And so, yeah, I'm also an author at night. And yeah, so yeah, I'm excited about my book. It's called Jollof life, and I'm excited for sure. Yeah,
 
<strong>Michael Hingson ** 53:04
when will it be published?
 
</strong>Freda Uwa ** 53:09
I don't have a date yet, but I will, I will let you know soon enough.
 
<strong>Michael Hingson ** 53:14
So roughly, when do you think it will be published? Just, I mean, is it six months away, a year or three months or
 
</strong>Freda Uwa ** 53:20
I'm thinking, I'm thinking, six months away. Okay,
 
<strong>Michael Hingson ** 53:24
okay, cool. Well, that's exciting. That's exciting that you're, you're working on a book.
 
</strong>Freda Uwa ** 53:32
So do you know what Jollof is? Michael, no, what is that? Tell me. Let me. Let me coach you. So Jollof is it's a dish in Africa. It's, it's a type of rice that is cooked into my tomato, tomato, tomato broth and meat stock. And it's really, really flavorful. It's red, it's rich, and all of that. It's so good that, like I have, I'm a caterer in Nigeria. I know I need to say that when I was in Nigeria, I was a caterer. So if you go to an event, you must have a stand for Jollof rice. So it's really, it's really that good that there is a saying in Nigeria that any party without Jollof rice is just a meeting, right? There you go. It's, that is that good? So I call Jollof right, the queen of the buffet. So it's, it has to be there. It just has to be there. And it's so relevant that there is an online feud amongst African countries of Who makes the best job, right? So it's, that good, right? So I took that idea and turned that into life. What's what life that is, what makes you so relevant at what you do, and that's why I'm I switched that around to Jollof life, right? Just standing out and being the queen of your life, or the. Of your life and owning that space and just being as relevant and and having to dominate your space. So I cooked through a part of the love, right, while writing that book, and I was expressing myself through the Arabs and the flavors and cooking life through that book. So that's what the book is about.
 
<strong>Michael Hingson ** 55:18
Oh, that's exciting. And it makes sense that that's the title. And I kind of figured maybe that was sort of what it was when you said jolla life. But it makes, makes perfect sense, what's your favorite thing to cook?
 
</strong>Freda Uwa ** 55:32
And now, now that you now that you know, then it's Jollof. Of course. It's chill off.
 
<strong>Michael Hingson ** 55:39
What's your second favorite thing to cook. Oh,
 
</strong>Freda Uwa ** 55:42
pasta. Okay. I kind of feel like, I mean, earlier in my blood, right? So I love to cook pasta. That's
 
<strong>Michael Hingson ** 55:52
pretty cool. Do you make your own pasta from scratch or,
 
</strong>Freda Uwa ** 55:57
Oh, I do. I do, yes. So I Buy store bought ones, but I also make mine from scratch too. Yeah,
 
<strong>Michael Hingson ** 56:03
I bet it tastes better when you make it from scratch though. Oh,
 
</strong>Freda Uwa ** 56:07
it's so good. Michael,
 
<strong>Michael Hingson ** 56:10
that's exciting. Well, and your book is coming. So what other things do you like to do besides independent living and and cooking or nutrition?
 
</strong>Freda Uwa ** 56:22
So, yeah, I'm, I'm involved in my local community, cultural community of women, so we are out dancing sometimes, and, you know, having local events. So that's something else that keeps me busy in the weekend. And I love, I love that I'm still, I'm able to to connect with the my culture here in Canada as well. So yeah, those are the things I love, family. I love spending time with my family. That's I've got men in my house and like that. I teach sometimes, and I say that I live with four men, right? So three of those are my boys, and one is my husband. So I take some time to have the boy time. So I'm also, I'm also, I suck myself in that as well. So I do some boy activities. So I, yeah, so yeah, that's my, my downgrade.
 
<strong>Michael Hingson ** 57:13
But you gotta do some girl activities too.
 
</strong>Freda Uwa ** 57:17
That's, that's when I have my me time. Yeah.
 
<strong>Michael Hingson ** 57:20
What's important to do? And the boys probably go off and do their things too. How old are the boys? Yeah, I've
 
</strong>Freda Uwa ** 57:27
got a 14 year old, an 11 year old and an eight year old.
 
<strong>Michael Hingson ** 57:32
Ah, so are boys? No girls, no,
 
</strong>Freda Uwa ** 57:37
none. Yet,
 
<strong>Michael Hingson ** 57:40
there's another project for you. Oh, Michael,
 
</strong>Freda Uwa ** 57:46
whoopee, yeah,
 
<strong>Michael Hingson ** 57:48
I understand. No, I I appreciate that. It's, it's, that's, it's something, well, you have, you've had a lot of experiences. What do you think, or how do you think your overall life journey has made your mindset what it is.
 
</strong>Freda Uwa ** 58:09
Oh, boy, Michael, is I again, I said I spoke about growing and evolving. So that's the mindset. I am not there yet, like I feel like I'm not there yet. Yeah, I'm still I'm still growing and involved evolving. So it's just not being satisfied or settling for nothing short of the best. I don't like to use the word perfection, but I want to keep going and keep pushing and getting better than my just growing and getting better than yesterday. Yeah,
 
<strong>Michael Hingson ** 58:46
going and growing. And that's that's important. Well, with that in mind, if you had the opportunity to do it, what would you go back and tell your 10 year old younger self? What would you tell that 10 year old Frida, and what and more important, if you told her, would she listen? But anyway, what would you tell her?
 
</strong>Freda Uwa ** 59:08
She was loud. For sure she was loud. I know she'll be. She was hyperactive, so that I know, so I will let her know one step at a time you have made huge progress. You have made huge progress. I am so proud of you. I am indeed living your dreams, and I'm hoping that I have checked off most of the boxes that you've always wanted to do. So that's what I would say to my 10 year old, Frida, and I hope that she listens to that.
 
<strong>Michael Hingson ** 59:46
Yeah, that's the trick, of course, is with any of us is to to get the younger of us, or younger people in general, to listen all too often we just think we know everything, and it's so difficult to get people to step back and. It's one of the things that I think we really, collectively as a society, need to do a lot more of, which is at the end of the day, at the end of every day, step back. Think about what happened. How can you improve what happened? Even the good stuff, but especially the things that didn't necessarily go as you planned. Step back and look at them and adopt a mindset that you want to teach yourself how to do it better, whatever it is that that is that has got to be a way that we can help get others and ourselves to listen more than we tend to do.
 
</strong>Freda Uwa ** 1:00:33
Mm, hmm, yes, for sure, and and looking to give back as well. Like, are you coaching and mentoring people. So, yeah, yeah. So if there are any freedoms out there, you can always reach out to people that would speak and leave seeds in your hearts of greatness, like see the good in every situation. Like I did, see a good in the conversation that I I heard about that lady or that woman at the time. So that is a good in every situation you meet, right? So you pick the seed that you want, you want, and then water it and nurture it to grow and grow, you always find,
 
<strong>Michael Hingson ** 1:01:13
yeah, and I think that we, we can do that. We can do a lot more of that than we tend to do, but I think it's important that we we do our best. And you talked about servant leadership, and it's as much about serving yourself and your soul as it is about being a servant leader to other people. Absolutely. And the thing that we never, well, I won't say we never, but the thing that we don't do nearly as much as we probably could, is listen to our own inner voice that probably has the answers we seek, if we would but learn to listen for them. Mm,
 
</strong>Freda Uwa ** 1:01:45
hmm, absolutely, yeah. And I like I like that to your point, serve yourself too, right? So for seven leaders, serve yourself. Listen to yourself, take those pauses, give yourself credit for all your hard work. And you know, sometimes you get that guilt when you want to spoil yourself. I'm like, Okay, this body made this money, right? So I need to take care of this body. So that's, that's, yeah, that's, that's a way to give yourself some credit, like physical treats, yeah,
 
<strong>Michael Hingson ** 1:02:17
yeah, physical treats. And not necessarily overdoing it, but physical treats and and mental treats too. This this weekend is a holiday in the United States, and I know that I'm going to take some downtime just to to kind of relax. I think it's important that we all do that all too often when people go on vacations. I'm sure it's true up there too, but it's so true down here, they go on a vacation, they go somewhere, they do a lot of hiking and a lot of work, and when they come back from the vacation, they need a vacation because they work so hard.
 
</strong>Freda Uwa ** 1:02:51
Oh yeah, tell me about it.
 
<strong>Michael Hingson ** 1:02:55
And it's it's important for us to learn to rest and let our, let our brains recuperate too. Let our, let our mind recuperate. But, you know, yeah,
 
</strong>Freda Uwa ** 1:03:06
it comes I, I needed that. I needed that for sure. It's a long weekend here in Canada as well. Oh yeah, so I'm just going to unplug and take some downtime and recharge, right? So it's needed for sure. It
 
<strong>Michael Hingson ** 1:03:21
is that's that's good. Well, you know this, this has been a lot of fun to do, and I've, I've enjoyed it, and I want to thank you for being on and I want to thank all of you who are listening to us and watching us. We really appreciate you being here. I hope that you've enjoyed what Frida has had to say, if people want to reach out to you and maybe talk with you in some manner or contact you, how do they do that? Hi.
 
</strong>Freda Uwa ** 1:03:47
Oh, so I'm on Instagram and I'm on LinkedIn, Freda Owa , and
 
<strong>Michael Hingson ** 1:03:53
yeah, is UWA, yes,
 
</strong>Freda Uwa ** 1:03:56
UWA, UWA. So that's Frida or right on LinkedIn. And of course, you can reach out to IO Canada website and ask to speak to me. So, yeah. Well, cool. Well,
 
<strong>Michael Hingson ** 1:04:12
I hope people will do that. I hope that everyone has enjoyed all of all of our discussions and your insights today, if you did enjoy it, we would really appreciate you. Wherever you're listening to us, give us a five star rating. We value your reviews and ratings very highly. If you'd like to reach out to me, you are welcome to do so. I'm easy to find. You can email me at Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, so I'd love to hear from you. If you know of anyone who you think would be a guest, that we ought to have an unstoppable mindset. Freda to you as well. If you know anyone who ought to be a guest, we want to hear from you. Just before we started this podcast, I received an email from someone who said, I got a great guest. You said, If. I found anyone that I should reach out, and I'm reaching out. I got this great person. So we hope that all of you will will do that, and that you will stick with us, and you'll be back next week to listen to more of or our next episode, more of unstoppable mindset. We really appreciate your time and value the fact that you're here. So once again, Freda, I want to thank you for being here. This has been a lot of fun, and we ought to do it again sometime,
 
</strong>Freda Uwa ** 1:05:28
for sure. Thanks for having me, Michael, and good luck, and very well done. Job with the unstoppable mindset.
 
**Michael Hingson ** 1:05:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Independent Living Canada Leader with Freda Uwa</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a2ee6d24-4ca4-44cd-b9bb-beec2059f420.mp3?source=rss&amp;ext=asset.mp3" length="97537138" type="audio/mpeg" />
<itunes:episode>315</itunes:episode>
</item>
<item><title>Episode 314 – Unstoppable HR Professional and Company Founder with Sydney Elaine Butler</title>
<guid isPermaLink="false">https://pinecast.com/guid/e37fa8f3-ea31-40fe-8695-cdff93ab5ae1</guid>
<pubDate>Fri, 28 Feb 2025 16:49:54 -0000</pubDate>

<itunes:duration>01:02:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/735d3348-af4f-42f7-a6ab-db621530ab85/UM314-Sydney_Elaine_Butler-Coverart.jpeg.jpg" />
<description><![CDATA[<p>On this episode we get to meet and listen to Sydney Elaine Butler. I definitely believe Sydney is unstoppable for many reasons. First, growing up she had a speech disability as she will describe to us. Also, however, along the way she was diagnosed with other disabilities including being on the autism spectrum. Like all of us who are different from the “norm” Sydney had her share of challenges from others. However, she learned to deal with them and move forward.
 
In college she decided to get a degree in business and eventually she determined to enter the human resources field. After being out of college for only a bit over a year and during the time of the pandemic, Sydney formed her own company, Accessible Creates. She consults with companies and company leaders primarily about disabilities and she helps to create better retention and overall attitudinal environments for employees with disabilities.
 
We discuss many of the issues faced in the workplace and beyond by people with disabilities. I believe you will find Sydney’s views and attitudes quite refreshing and often innovative. I hope Sydney has offered some takeaways you can use in your own worlds.
 
 
 
<strong>About the Guest:</strong>
 
HR Professional | Founder, Speaker, and HR/DEIA Consultant at Accessible Creates | DEIB Facilitator | They/Them Pronouns
 
It is Sydney’s understanding that their professional purpose must be to ensure that everyone has the opportunity to be successful regardless of barriers in their way and that they must as a professional remove these barriers. Sydney conducts training and consulting for other companies on how to be more Accessible and Inclusive from a Human approach and how to recruit and retain more diverse individuals through the lens of Intersectionality/Human Resources as well as other areas of Diversity, Equity, and Inclusion in an authentic manner at the company they founded called Accessible Creates due to understanding the barriers that exist within the workplace for diverse individuals.
 
<strong>Ways to connect with Sydney:</strong>
 
<a href="https://linktr.ee/sydneyelainebutler" rel="nofollow">https://linktr.ee/sydneyelainebutler</a>
<strong>Website: </strong><a href="https://www.accessiblecreates.ca/" rel="nofollow">https://www.accessiblecreates.ca/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well and a gracious hello to you, wherever you happen to be today, I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected mean, and it's deliberately called that, as I've explained a few times before, because most of the time when people talk about diversity, they never talk about disabilities. They talk about sexual orientation and gender and race and so on, but disabilities get left out. In fact, I talked to one person on this podcast who said, when I observed you don't mention disabilities. Oh, that social justice. It isn't the same. Heck, it's not anyway. Leaving that aside for the moment. Our guest today is someone I've been looking forward to chatting with for a while. In her name is Sydney. Elaine Butler, and Sydney is in Canada, and she has formed a company actually called accessible creates Cindy. Sydney is very familiar with disability. She has some and I'll leave that to her, to you know, to talk about, but she brings an empathy and understanding. I think that's extremely important, and that all of you will appreciate listening to. So let's get on with it. And Sydney, I want to welcome you to unstoppable mindset and really glad you're here.
 
<strong>Sydney Elaine Butler ** 02:43
Thank you so much for having me. Michael, well,
 
</strong>Speaker 1 ** 02:46
it's my pleasure, and we're really glad that you're able to finally get here. We've been working on this for a while, and we've had to postpone a few times. Sydney's had one thing or another going on, but that's okay. We, we, we are unstoppable, so we always find a way to succeed, right? Exactly. Well, why don't you tell us a little bit, maybe, about the early Sydney, growing up and some of those things. Yes, to start at
 
<strong>Sydney Elaine Butler ** 03:11
the beginning, right? Oh, where do I start? Um, so growing up, I first knew I had a speech impediment, and so I couldn't say my R's properly, and sometimes I would speak too fast. Sometimes still do tell me to slow down if I need to, but I sometimes I wouldn't speak because I was too scared to say my R is wrong and to speak too quickly. And so I had to go to speech therapy from a young age, and didn't understand that it was really different. You know, I just realized that all my other classmates living class to go do this, but it was mindful, and it's what I knew. I also walked on my tippy toes a lot. So then I had to start going to physical therapy, and I was also playing soccer, and my parents told me a lot of different things to get me active and to get out there. And then we also the Girl Guides of Canada, which is like, equivalent to Girl Scouts in America. And so I enjoyed that, and that's when I started to really find, find my voice and find what I'd like to do, and start becoming more outgoing and starting to exploit when things
 
</strong>Speaker 1 ** 04:27
Ah, okay, so was the speech impediment a manifestation of something else or what?
 
<strong>Sydney Elaine Butler ** 04:36
Yeah, so my dad also had a speech impediment growing up. I think it was just, it wasn't, I think in hindsight, it was tied to my neurodivergency, but didn't really know what that meant at the time, and at the time, we've seen a separate and knew that, I think a lot of people think that the speech impediments, i. Or something you go out of and think about a lot of kids have speech impediments, and so sometimes now it still manifests as I stutter sometimes, because then my brain goes too fast and my mouth can't catch up. Yeah. And so just realizing that my brain thinks a little differently, and I think that had a part to
 
</strong>Speaker 1 ** 05:17
play in well. So along the way, you discovered that you were also involved with other disabilities, I guess,
 
<strong>Speaker 2 ** 05:25
yes, and so I think I also I kind of had depression when I was in high school. And so I think that led to me not knowing, you know, if I wanted to be alive or not, frankly. And so back to other disabilities and understanding that all these different things. So like, I felt like had to almost do the camouflage and blend in to like, for example, I say, would hang out with the nerds and be more nerdy, or hanging over the jocks and be more of a jock. And it didn't really have a sense of self. I think that played a role in that, in my mental health and being having other disabilities.
 
</strong>Michael Hingson ** 06:08
How did your parents handle all of that?
 
<strong>Speaker 2 ** 06:12
I think they just treated me as you know, their child, you know, and they, for example, they would want me to go on to teach therapy. Oh, I need physical therapy now, because I'm walking my tippy toes and my my calf were too tight. And so they just did the best they could, and tried, you know, a lot of people, I think they never tried Kindle that was different. They just okay, this is what city needs to do the best and he can. And so I am very thankful for them for that, because I never felt like I was different. I just knew I had needed to get different things to be successful, but I didn't really know the details and the depth of what was happening.
 
</strong>Speaker 1 ** 06:55
When, when did you figure all of that out? Or when did doctors or whatever, finally come up with a diagnosis that made sense.
 
<strong>Speaker 2 ** 07:05
Yeah, I think when my after, shortly after, I started college, and I was like, kind of, I'm still living at home, but really think that kind of becoming more independent, seeing that I could do some things I could do really well, and other things I was struggling with, and then going to the doctors, explaining the things I was experiencing, and really understanding that, oh, okay, this and that, you know, finding out what is happening with me and how to best help myself and help and being patient with myself. Because I think a lot of times you can get so frustrated because you don't know exactly what's wrong, but you know something's wrong. And so I think by getting that, helping doctors, and getting help, even just expressing my limitations, and also I was, at the same time myself, helping kids, teens and hours with disabilities, and I related to them so much. And so I think that's what prompted me to go to the doctors in the first place and be like, I relate more to this population. Why is this and why am I so good at my job working with these individuals, we were others that I felt like, I was like, don't and so just seeing that, oh, yeah, that makes more sense, that, you know, autistic and all these different things that make up who I am,
 
</strong>Speaker 1 ** 08:22
right? So how long ago was it that you were in college?
 
<strong>Speaker 2 ** 08:28
I was so I was in college. I started in 2015 okay? And I graduated in 2018 and then I went to university from 2018 to 2020 because my college actually offered, the university offered a duty completion program, and so that was really beneficial. So
 
</strong>Speaker 1 ** 08:46
you were fairly recent in in the process, I've had some people on unstoppable mindset who were in their 30s before someone was able to accurately diagnose that they were different because they had autism, and I know that it is, for example, autism, and I know that for the longest time, people just didn't know how to to understand it or describe it. So at least in a sense, I guess although it still took a while for them to figure out with you still it was, it was better that it happened now than years ago when they weren't able to explain it or or even really understand it.
 
<strong>Speaker 2 ** 09:32
Yeah, and I think this is misconception that I think previously in the years, like you said, it was more like either there was very specific criteria around what they thought autism was, but now we understand it's a spectrum and how it impacts, you know, people that you know, males versus females. And so I think it's like, oh, you know, the lack of empathy is seen associated with autism. But like you said at the beginning, I have lots of empathy. And I think have hyper empathy, you should have to use a thing in females that are autistic.
 
</strong>Speaker 1 ** 10:07
Okay, so what did you get your college and university degrees in?
 
<strong>Speaker 2 ** 10:13
Yeah, so I studied Business Administration, human resources. So my aunt actually, she was human resources on a cruise ship. And I thought at first, when I was applying for university and in college, I because at college first, because I thought I was actually going to be environmentalist, because I high level. I've always wanted to change the world. So I thought, you know, with climate change and global warming was like, I want to be an advocate and talk about, you know, what's it better do to help the planet? But I didn't have the math grades for that. That was one of my strong suits and so. But I also took business as an elective in school. Like, oh, this seems like an interesting elective. I'll take it, and actually did quite well in it. And I like people helping people. And I thought, you know human resources, even though we know they mostly help the employer, I can also help people in the workplace. And there's so many different diverse aspects of human resources. And so that's why I decided to study human resources in school.
 
</strong>Michael Hingson ** 11:18
You just avoided the math part of business, huh?
 
<strong>Speaker 2 ** 11:20
There is, there was still math in business. But it's funny because I actually took statistics during my college and that that math made a lot of sense to me, like my brain. I became a statistics tutor, actually, and it was so funny seeing the one eight, the 180 of how I did math in high school versus how? And now I'm doing math while also paying for COVID Now,
 
</strong>Speaker 1 ** 11:46
well, at least you made it through, yes, which is, which is pretty cool. So when you, when you got out of college and university, what did you do? How soon? Well, let me just ask, What did you do? Start with that. So
 
<strong>Speaker 2 ** 12:05
I graduated from university in 2020, December, and so that was quite a challenge, as you can imagine, because I was actually supposed to have an internship that summer, and then the world shut down. And I remember I had an interview on my mom's birthday, March 18, which is the day the world shut down. And then they sent me an email that Friday and said, if it wasn't for the pandemic, for what's the COVID variant of the COVID virus that's going around, you would be getting the shop. This is a tip, but unfortunately, now we're closing our doors because of the pandemic. Yeah? And that was very frustrating, because I was like, I could have had this traditional and it was HR. Was it HR position mixed with statistics, and I just mentioned my love of statistics. And so it was going to be perfect, right? But it didn't happen. And so then I had another interview the last week of before I graduated from my degree. And again, I said, if you just had a little bit more experience in human resources, you would have got the job. And so if I got that job back when I had the internship, I would have bought this job. And I was very frustrated and but I didn't let that stop me. I was like, Okay, what kind of HR jobs do I want to have? What impact do I want to leave on human resources? Because right now, the market is a mess. You know, a lot of people losing their jobs and don't have jobs and love companies are still closed from the pandemic, because we're still very much in the thick of it in December of 2020, and so I started attending human resource webinars, volunteering with other we actually have a local HR association here where you can get your designation from, and I was part of it, and they got a discount because I was a student not too long ago. And instead of volunteering with them, seeing how I consist, and then they actually had a big conference, and I met someone there that helped them. He had to take down 500 emails. He's like, Oh, can you take down 500 emails? Because we're not going to finish this webinar on time. Can you take down 500 emails? And I'm there, kind of with my new COVID Puppy in bed, because I didn't have my camera on, just taking down all the emails. He said, Oh, can you send it to me? And so I sent him the email. And so actually worked at the HR startup. He had a little bit because he messaged me. He's like, I'm impressed that you took down this email so fast. Do you want to come work at an HR startup with me? And at the time, new grad, wanted to get my feet wet. Want to see what happens. And so I joined there, um, but he was bootstrapping, and so he can only pay me peanuts, basically. And I was also, he's, like, he's, I encourage you to look for traditional work, but you can also get getting some experience here. I. And so I did that. And then also, then I actually applied for summer job, virtually and remotely, for a nonprofit organization called Skills for change. And I was like, I'm passionate about accessibility and disability inclusion and HR and human resources. And I was their HR clerk for eight weeks because the Canadian government actually paid for it. They have a Canada Summer Jobs Program, but they gained funding, and I made the recruitment process more accessible. I during Obama's session, I talked about disability pride month, because I was there during Disability Pride Month, and really that I posted that on LinkedIn and some research like, Hey, do you want to come speak about neurodiversity in the workplace? I saw your presentation that you posted on LinkedIn, and I was like, okay, so I did that. And I really liked doing presentations and so and then I realized I could do more by starting my own company. I applied for a traditional job still, but maybe I can get my foot in the door by starting my own company doing little trainings about HR, disability inclusion, neurodiversity. What does that look like? And, yeah,
 
</strong>Speaker 1 ** 16:15
so when did you so that's how you started accessible creates.
 
<strong>Speaker 2 ** 16:18
It was kind of informally starting accessible creates, you know, just like, it was kind of like planting the seed, I say. But then it was just like, I also, I was like, maybe I can make like, wellness bracelets as well. And like, they all these different things, and make fidget toys, and have all these different proponents. And then it kind of branched off to okay, I can do presentations. Oh, I think people also looking for consultants that have a unique skill set to look at policies and procedure, to look at job descriptions. And so it kind of took off into a world of itself,
 
</strong>Speaker 1 ** 16:53
all right, well, and so you're, you're still doing it.
 
<strong>Speaker 2 ** 16:59
Yes, it's going to be three years a month from today, actually. Wow, August 31
 
</strong>Michael Hingson ** 17:06
Wow. It'll be how long on August 31
 
17:09
two years, three years, which is cool.
 
<strong>Speaker 1 ** 17:13
Well, so you're, you're obviously having some, some good success with it.
 
</strong>Speaker 2 ** 17:20
I feel very lucky, but I'm also like, the amount of nos you get as a business owner or someone just trying to put your services out there, like, this is what I have to offer. And so I feel you're so lucky. You got all these opportunities on like, the amount of people that say no to me, or, you know, the things you don't see behind the scenes. And so just keeping at it and building my network and building my connections is so important. And so and finding people, I think sometimes, as business owners and entrepreneurs, we want to help everyone, but we can't help everyone, right? And so finding that niche, okay, who can I really support here in this area?
 
<strong>Speaker 1 ** 17:59
So what are you finding? Are the areas or the kinds of places where you specialize?
 
</strong>Speaker 2 ** 18:05
Yeah, I found like, because, again, I have that human resources background and so leveraging that. I think it's funny because when I first started it as, okay, my I'm going to do, I was kind of advertising as I have HR knowledge with like, also have this expertise of disability understanding, disability inclusion, accessibility in neurodiversity. And now it's kind of been like, now people like, Oh, you're the neuro diversity person that talks about neurodiversity there in Canada or talks about disability inclusion. I can also do human resource consulting. They're like, oh, we need an HR consultant, but we want to sprinkle in those other things. And so people that are looking for that niche is really cool and really impactful, and also looking at policies and procedures, I think is because it's a huge undertaking and to really and so finding the niche of clients that they know they need to modify the policies and procedures, but they just kind of overwhelmed, and don't know where to start. And so that's where I come in, yeah.
 
<strong>Speaker 1 ** 19:08
And so you're able to help create policy or modify policy. And yes, what's, what's probably, would you say the biggest misconception that you have encountered when you're dealing with companies regarding the whole idea of disabilities,
 
</strong>Speaker 2 ** 19:26
yeah, I think the biggest misconception is that it's only the entry level position that people with disabilities want jobs, especially because actually most people with disabilities that actually were more likely to get post secondary education and to continue getting educated. And so it's really interesting to see the bias that employers have against people with disabilities. And think, Oh, you get, you know, this funding from the government to help, you know, pay people with disabilities that can't work, but that's not enough money. They're like, Oh, that's enough money you can live on that you can. Live on that and really understanding that if someone wants to work, they should be able to work. And that accommodation is not you getting more to do your job, it's leveling the playing field to make sure you can do your job and be successful at your job, and everyone deserves that. And
 
<strong>Speaker 1 ** 20:17
how are you able to change attitudes and perceptions about that?
 
</strong>Speaker 2 ** 20:24
Yeah, I really kind of challenge like, Oh, what do you currently think of disability, you know, and really making them think internally and like, you don't have to say it out loud. You don't have to, you know, just getting them thinking, why do you have this misconception of disability? What does what disability representation Have you seen in media, right? And so what really challenging what they think of when they think of disability. And so I remember, I was actually talking about HR strategy and accessibility strategy and merging them together at a conference I spoke at last year. And I was like, Oh, I left my cane at home. You can't tell today. And there was such because they were kind of like they were paying attention. But they weren't, like, folio paying attention. You can tell them about folio paying attention. So I made that joke, and then everyone was kind of like, there was like, a little bit of Lacher in silence, and then they were completely interested. It's like, okay. They're like, Oh, yeah, wait. Why did I, you know, have this misconception of what a disability looks like? And so it's like, let's get get into it,
 
<strong>Speaker 1 ** 21:31
and at least then you're able to open the discussion. You know, I've talked about it on unstoppable mindset a few times, but I have a different definition of disability than than most people. And I'll explain very briefly. People keep saying to me, well, disability, I say, disability doesn't mean a lack of ability. And they say, Well, of course it does, because disability starts with dis, and I say, Well, okay, but what about disciple, discern, discreet and so on. They all start with this, and they're not negative. No, disability isn't a lack of ability. And over the last year, a few things have happened that caused me to to come up with a different definition. And mainly it came about because I was at a hotel in Hollywood, California last year at three in the afternoon when we lost power in and around the hotel, and suddenly everybody started to scream, and they're running around trying to find or reaching for flashlights and smartphones and so on. And I realized disability is something that everyone has sighted. People have a disability, and their disability is their light dependent and and the reality is that we need to recognize that, in fact, everyone has a disability. Every single person with eyesight has the disability of being light dependent. Now, at the same time, you cover up your disability, because Thomas Edison invented the electric light bulb, and we have worked so hard to create light on demand that disabilities are covered up. Disability of light dependence is covered up. It is until it can't be, because suddenly the power goes out or whatever. But the reality is, everyone in this world has a disability. The thing is that disability is a characteristic that manifests itself differently for different people. It doesn't mean, though, that you don't have it. Of course, most sighted people won't necessarily buy into that, until suddenly they're stuck without light for a good period of time. It doesn't change the fact, though, that their disability gets covered up.
 
</strong>Speaker 2 ** 23:50
That's that's a very good point. Michael, I think again, that what is the perception of what a disability actually is and how someone interacts with it, and then how it impacts how someone shows up in the world and how the world views them. And so I think really understanding that, again, it's a spectrum it impacts, and then this is so many different types of disabilities, and what does it actually mean to be disabled?
 
<strong>Speaker 1 ** 24:19
Well, and that's and that's exactly it. That's why I use the definition that everyone has a disability. It's just that it manifests itself differently for different people. And we need to start to recognize that, and if we really intellectually recognize that, then we begin to change our thought about what a disability is and recognize that maybe it has nothing to do with how well people think or how well people can work. We just need to use and find alternatives when necessary. I mean, look at look. At most buildings, office buildings, they have lights so that people can see where to go, to walk down a corridor, or they have Windows people can look out, or sometimes open for heater or whatever. But typically, they don't necessarily open, but they have a lot of different kinds of things to accommodate light dependent people, computer monitors, but they won't necessarily buy a screen reader for a person who is blind, even though that screen reader might not even cost as much as a monitor. Today, you have coffee machines that are touch screen we provide so many accommodations for employees based solely on eyesight, for example, or right handedness, or any number of other kinds of things. And we we really need to learn as a society to move beyond that. But that's where the challenge is, of course, isn't it?
 
</strong>Speaker 2 ** 25:58
Yes, I think it's a we're constantly making accommodations and making adjustments or making things easier for humans, you know. And how does accessibility play a role in that, and making sure that everyone has the ability to access what they need to access, and to do it the best way they can.
 
<strong>Speaker 1 ** 26:19
So how would you in and, of course, I've, I've perhaps messed this up by coming up with the definition of disability that I did. How would you find accessibility? How would you define it? Today,
 
</strong>Speaker 2 ** 26:34
I feel like disability is more like I feel like people think it's like the medical condition you have or the experience you have, but I really think it's like the barriers that people put in place, you know, and like the editorial barriers someone's values is towards someone that looks different or appears different, someone's barrier the barriers to accessing different tools and different resources and really understanding that in disability can be permanent, it can be temporary, it can be situational, kind of like you were getting at with that everyone has a disability and that it it can it looks different every day, and that there's No one size fits all right, have disability, and it's embedded ability as a spectrum.
 
<strong>Michael Hingson ** 27:26
So then, how would you find accessibility?
 
</strong>Speaker 2 ** 27:30
Yeah, so I think accessibility is synonymous for a lot of people, for people providing access, for people with disabilities, but I define accessibility as people have resources they need to do their day to day or to be successful girls that have a disability or not,
 
<strong>Speaker 1 ** 27:52
Right? And it's all about education, isn't it?
 
27:58
Yes?
 
</strong>Speaker 1 ** 28:02
So in the HR world, what could, what could HR do, and how can we deal with making human resources more accessible and inclusive for people with disabilities?
 
<strong>Speaker 2 ** 28:19
I think right now, Human Resources HR is trained to really, oh, look, we recruit, we want to recruit more people with disabilities. We want to hire more people with disabilities, but understand that there's 25% only 25% of people that have disability actually disclose in the workplace that they have a disability, and disclose to human resources they have a disability. And meanwhile, there's probably a lot more than that in the organization and in the workplace. And so we're looking, okay, what are your retention strategies look like for developing people that have, you know, disabilities? What is, why is, you know, looking at management? Why is it? Oh, you're doing good this job, this promote you to management. Okay, not everyone wants to become a manager, or it isn't, you know, have the skills become a manager. Okay? What a you know? What other approaches you can use to develop an employee? How can you look at your culture to evaluate how people with disabilities are treated and how they feel? Is it is in finding out where those gaps are, or most people with disabilities having those issues with management, because management's not understanding how to better accommodate and support employees with disabilities. Is it the co workers making that experience as human resources themselves causing these issues, and really figuring out where the issues lie for that particular organization, and increasing learning how to better increase retention?
 
</strong>Speaker 1 ** 29:41
So what do you? What do you do with accessible creates and so on, to really help in the education process and to helping with with truly having more of a higher retention for persons with disabilities? Yes.
 
<strong>Speaker 2 ** 29:57
So I, for example. To audit the policies and procedures, see how they regards to accessibility. They have any language around accessibility, because a lot of organizations, you know, there's the ADA in America, and they have that in their policies and procedures. Meanwhile, the ADA is just the bare minimum and just coming to actually get a lawsuit. But what are the best practices you're actually implementing? Do you have an accommodation policy procedure so people know how that can be accommodated, and managers and resources know how to best accommodate that employee, you know, and then also providing provide coaching. So brand coaching, if you know, for example, for the narrative version to our disabled employee and they need a bit more assistance knowing how to better advocate for their rights and advocate for themselves in the workplace. So also working in conjunction doing a management training on okay, if your employee comes to you with this information, what, what do you do and how to address that, and how to make sure that someone feels safe enough to disclose or discuss disclose that they need support from you to better do their job, yeah?
 
</strong>Speaker 1 ** 31:01
How do you deal with the employer, or even someone in HR, but somebody in authority at a company that says, Well, yeah, you raise good points and we'll implement them, but it takes time. We just can't jump into it.
 
<strong>Speaker 2 ** 31:18
Yeah? I I say, you know, like good things take time, but really understanding that, I think a lot of times, sometimes they scared to make the wrong choice and make the wrong decision. But I think also, just like by not doing anything and not taking the time to do things, take time, we all know this, and being able to be transparent with your employees. Hey, we're implementing this thing. Because I think a lot of times management, or, you know, human resources, are doing these good initiatives, but they're not communicating that to the fellow employees what's being done. And so I think just being transparent and being able to be flexible and be open with, you know, the employees, and being honest, yeah,
 
</strong>Speaker 1 ** 32:06
it is hard, because people really tend to think that we got to move slow. But the reality is, if you don't take the leap and start recognizing you're treating some people in a substandard way, and make the conscious effort to change it, then you won't. I mean, we have, we have seen so many shifts in the world. Smartphones came along, and everyone adopted them very quickly, because they saw the value of it. And I've dealt with people who are interested in making their internet websites more accessible, and some of them say, well, we got to do it, because if we don't, we'll get sued. And some people say, and rightly so, we've got to do it because it's the right thing to do. But when you then switch that to Well, what about hiring people with disabilities and so on, or what about changing attitudes within your organization? It's Well, that just takes more time, and I question whether it really should take more time, or should you really adopt a policy and then work to bring people up to it. Yeah,
 
<strong>Speaker 2 ** 33:23
I think it's kind of a mix of both, you know, I think it's obviously, it's going to take time, but also, what are you putting in place to get it most efficiently and get it as quickly as possible, to make it as much people understand, to make to really break down those barriers and to get people having these discussions and having these conversations and just challenging what the norm was in the organization, and why do we have these preconceptions of what disability is in the workplace, and disability inclusion and things are going to take time, and that's okay, but Really understanding okay how are you saying yourself and your organization are for the best success to better support all people in the organization? And
 
</strong>Speaker 1 ** 34:08
that's really the issue, isn't it? Because it's all about conversation. It's all about education. And the biggest problem I see in general in terms of dealing with people with disabilities within organizations or anywhere with the law, with whatever is that we just don't engage in the conversation, and probably some of that is fear. Oh my gosh. I don't want to become blind like them, and it could happen to me. I gotta avoid that, or or any other disability I might end up in a wheelchair. I don't want to do that. And so there's, there is a level of fear that enters into it, but also it is just having the conversation and starting to really make people more aware of you. What disabilities really are and what they're not, and doing more of a concerted effort to make that conversation happen, I think we'll do more to help educate and get people to move and realize maybe our attitudes and our ideas aren't what we thought they should be. Yeah,
 
<strong>Speaker 2 ** 35:19
and it's like understanding, why is there that fear? You know, it's like because of what how media portrays it. It's because of stories you've heard, you know. And we all have our different struggles, you know, going back to your point about what you said, you know, we all have disability in some ways. We all have different struggles. We're all human beings. We all have good and bad days. And so what is the fear stem from? And, you know, people, a lot of people, are scared to say the wrong thing, but the worst thing you can say is nothing at all, right? And, you know, and so I think, like, well, I don't want to say the wrong thing about disability. I don't want to, you know, the cancel culture, or wherever they call, you know, these days, yeah. And so it's just like, the worst thing you can do is not say anything, because, you know, just negative your own growth and the organization's growth by not even wanting to make those mistakes. And you know the difference between intention and impact. You know, it's maybe so impact someone if you say the wrong thing, but be like, Hey, I'm learning. You know, even if you're a management or human resources, I'm learning every day. Can you know I'm going to make mistakes? And again, that transparency piece is so important, because we all know we're humans, we're going to make mistakes. And I think sometimes an organization, they really put managers and human resources on a pedestal that it shouldn't be the case because Ken, we're all human. At the end of the day, we're all, you know, here to do a job, and we're going to make mistakes, and that's okay. And so really coming off the pedestal be like, I'm learning. I want to do better how you know, and being vocal and being transparent about that is so crucial.
 
</strong>Speaker 1 ** 36:56
I think you raise a really good point. And I think that that the issue is, as you said, saying nothing is the worst thing that you can do. But I also think whether some of us who have disabilities, in the traditional sense of the word, if I'm going to use that, some of us don't want to be teachers. We're tired of having to explain. But the reality is, we are the best teachers. We are other than are. We're the best information providers, and we really should understand and be patient, because if we know that really, people behave as they do because it's an educational issue and they haven't got the education, who's in a better position than we are to address that and and so I agree with what you're saying. One of the things that I hear all the time is, well, you're visually impaired, which I think is the worst thing that anyone can say about anyone who has any kind of eyesight issue. We're not visually impaired, visually we're not different. We're not visually different and impaired, we are not it's like Deaf people have learned if you say deaf or hearing impaired, they're they're liable to execute you on the spot. They recognize that it's deaf or hard of hearing and slowly, although not nearly fast enough, blind people are starting to learn visually impaired is the wrong thing to say, because it contributes to the lack of understanding. Because you say impaired and we're not blind, and low vision is a lot more relevant, and certainly not not negative. But if we aren't willing to help educate, then we're doing our own disservice to all
 
<strong>Speaker 2 ** 38:47
of us. Yeah, I think to your point that you know, it's like, sometimes we're tired of explaining things and don't want to advocate, but we're the best teachers, and we're also giving that space to it's like, do you want to share? Do you want to talk about your experiences? Do you feel comfortable? Do you feel up to talking about it? Hey, I don't feel like talking about it right now. Little time, and that's really okay, or little time, oh, I'm willing to educate you today and explain my experiences to you. And so I think there's sometimes too much pressure that of people like, oh, I always say, I'm like, ask people questions. People want to answer your questions, but they don't have capacity. You don't have the energy to answer your questions. That's okay. But hey, another time and be okay with that. Yeah. And I think just giving as human beings, giving each other compassion and giving each other that grace so important to drive this work forward.
 
</strong>Speaker 1 ** 39:46
Well, I think it is important to to find a mutually agreeable time. And maybe that's part of the discussion is I really would rather not talk about this now. Can we set up a time to talk about it and and. So working toward that, I think, is extremely important to be able to do, because we are going to be, by definition, the best educators in terms of disabilities. And you can also get different people with a disability who will say different things. There are still some people who like visually impaired, but that's what the professionals have ingrained at us, and it's a process to get that out of our psyche and recognize that it's low vision and blind and not visually impaired. I would prefer just blind. For anyone who has lost enough eyesight that they have to use alternatives to print to be able to function, I would prefer just to use blind. But the reality is that's probably a larger step than most people are willing to take today. So blind and low vision works for a while, but at some point, we're going to have to recognize there's nothing wrong with being blind or there's nothing wrong with being in a wheelchair, or there's nothing wrong with being deaf or being a person somewhere on the autism spectrum, there's nothing wrong with any of those. It's just that we're going to do things differently than you're used to? Yeah,
 
<strong>Speaker 2 ** 41:22
I think language is so important too, because, like, the you know what the professionals say, what the all the research is saying, but it's a What does that person identify with? But you know what they identify and what is their experience like? And really talking to them, to, you know it's like. And I think a lot of times we we even when we're educated, this is my personal experience. This is how I want to identify with a person with a disability, or I identify as a disabled person, you know, we preface that, and so I always make this joke. I'm like, people like, oh, do I say he's visually impaired? Do I say, you know, he's low vision? Do I say he's blind? It's like, well, his name is Michael, so call him Michael, you know, yeah,
 
</strong>Speaker 1 ** 42:04
and, and you can always ask, yeah, but his name is Michael, and that's really the issue. One of the discussions that I've been involved with of late is sort of related to the whole first person language. It's about descriptions. I notice in your bio you have a description, long, brown, curly hair, wearing a silver necklace and a red blouse. What do you think about the whole concept of providing or needing to provide, descriptions, especially if you're in a meeting with people who don't see
 
<strong>Speaker 2 ** 42:42
Yeah, I think it's important. And I think and asking the person, do you want a description? I think, I think there you go. I think sometimes, by people want to just, it's politically acceptable, but really talking to the person, hey, do you need to pick up description to me, but what will make you most feel most comfortable? He was asking that to anyone. What can I do in this meeting to make you feel most comfortable? What do you require of me to get the best experience out of this? And so just asking the person, and
 
</strong>Speaker 1 ** 43:14
that's really the key, isn't it. There's nothing wrong with asking personally. I don't need descriptions. Now, I've never been able to see with eyes, so it's never been an issue for me. But I do know that there are people who have become blind later in life who may want descriptions and and that's fine. The other side of it is, is it really going to add value say to a meeting? That is, does a description of a person really make you more comfortable? And I don't, you know, I don't know the answer to that for a lot of people. I do know, for me, it just takes time away from the meeting. But that's but that's me, and I understand that the one of the reasons I brought it up was that a couple of weeks ago, I was involved in the meeting, and after the meeting, one of the people wrote to everyone who was there and said, You know, I went online trying to find descriptive words for people with disabilities to provide those same descriptions for people with disabilities, but I can't find them, and most of us said, Why do you need them? Because the reality is, there are a lot of different disabilities. There's no one real answer, and I do agree that we shouldn't hide who we are, but we can take this descriptive symbolism and and beat it to death so often too. Does it really make sense to have descriptors of people with with a disability?
 
<strong>Speaker 2 ** 44:58
Yeah, I think I. Yeah, it's like, what, who is the person you know getting and what does that look like? And so I think understanding that, I feel like there's so many things and so much information coming out about disability right now, how to be most inclusive, that sometimes we forget the nuance of just the human experience, yeah, and
 
</strong>Speaker 1 ** 45:23
yeah, well, and that's what we essentially told the person who asked the question, that it's not and a number of people did. It's not really relevant to do it for disabilities as such. But I think your point is, is also well taken. You can always ask, and if somebody wants a description, then give them a description and and then move on. But it is, it is something that I I've been in meetings, and I've heard way too often you'll have 10 or 12 people in the meeting, and they're asked without finding out whether people want it when you first speak, give a description of yourself. By the time you're done with that, you've wasted another 10 or 12 minutes of the meeting, which is only an hour long anyway. And what have you really gained from that? And and again, I understand that there are some people who might like that, because they used to see but I but I think that we can take it to an extreme, which doesn't help. Yeah, I think
 
<strong>Speaker 2 ** 46:31
really understanding, what are the needs? What are the what's the reason behind the meeting? What are the needs of the meeting? Who's attending the meeting? Do they know? Do they do the people need it? They not need it. And again, providing even, like, for example, closed captions. But like, I think closed captions are so important in the thing like, oh, it's for people only, people that are hard of hearing and but it's like, for example, sometimes it's like, oh, it's better for me to process information if I see it written, instead of just hearing it or hearing it and seeing it. And so it's a cool what is it adding to the meeting instead of, you know, yeah, what's the value
 
</strong>Speaker 1 ** 47:13
and things like closed captioning? I absolutely can understand. And I think that meetings should have closed captions. And I don't care what the meeting is, we should get into that habit. And the other, the other thing I would would say is that, again, descriptions are a different situation, because what does it really add to the meeting and but again, some people may really want it. So it's a it's a question to ask and then go from there. But I would say closed captions. Another one is one of my favorites. Somebody created this terminology, no Braille, no meeting. That is to say, especially when a blind person, for example, is involved. But I would say in general, it would be better to do this, and that is, if you're going to have a meeting, don't bring handouts to the meeting, disseminate them in advance. Because if you have a meeting and you're giving people handouts and you're talking, they've got to split their time between listening to you and reading the handout. And I don't care what handout it is, you could take a few minutes early enough to disseminate handouts so that people can all be prepared. But especially that works for people like me who aren't going to read those handouts, because you're going to create them from a copy or anyway, or you're going to print them in a multiple way, but probably don't have access to a Braille embosser or some way to get them to me. And so the reality is that documentation should be provided in advance, and I think again, it's a habit that we should all get into, then we don't have to worry about it when somebody comes along who really needs to have those, those services.
 
<strong>Speaker 2 ** 49:03
Yeah, I completely agree. I remember, I think I started doing that a couple years ago. It was like, why I even myself? You know, I like to be okay with the agenda. I like to know the agenda, know what we're going to talk about. And so I have Knowing that ahead of time is so important. And you we all have such busy lives, so even if you don't have a like you said, traditional disability is going to help you better prepare for that meeting and feel more at ease going into that meeting and going into this conversation. And it helps everyone at the end of the day.
 
</strong>Speaker 1 ** 49:34
Sure, it does. Were you ever treated poorly or have any real challenges because of the fact that you have a disability?
 
<strong>Speaker 2 ** 49:44
Yeah, I think, like I mentioned the beginning, my, my speech impediment, my, I think people would make fun of my the way I would speak and so, and I just like, I don't talk like that. You can, you know. And. That made me feel very uneasy. And then also, going back to, you know, dealing with depression in high school, people didn't understand, really, what it was to have depression, and so like, Oh, it's just all in your head. Or, like, and then I would kind of do some kind of reckless thing because I didn't like I said I didn't care if I lived or died. And so they were like, oh, and kind of make fun of me and or use it to their advantage to put me in other situations that weren't not the best for me. And so this also led to complex PTSD, and so just understanding that when sometimes people don't fully understand something that more likely to make fun of you, and not because, again, the impact work is intent, right? So sometimes they just kids being silly and not knowing really what they're doing, but sometimes in demolition attack of using someone's disability against them, right?
 
</strong>Speaker 1 ** 51:06
As as you may know, I worked in the World Trade Center and escaped after, well, on September 11, after the buildings were hit, and people, even to this day, say to me, Well, you didn't know what happened, did you? And I said, No, not at the time. Well, of course, you didn't, because you couldn't see it. They revert to that type, even though, in reality, the building where it was struck was 18 floors above us on the other side of the building. And so one of the things that I say to people is, well, the last time I checked Superman and X ray vision are fiction, and the fact of the matter is, on my side of the building, no one knew what happened when we were going down the stairs. Not one single person anywhere around us knew what happened, because they were all on the other side of the building from where the plane was hit, and typically many floors below where the plane was hit. So of course, nobody saw it, but, but they want to revert to type when it comes to dealing with, say, a person who's blind. Well, of course, you couldn't see it, so you wouldn't know. And that is just unfortunate, because, again, I think it contributes or comes from the lack of education. Yeah,
 
<strong>Speaker 2 ** 52:21
I think a lot of the whenever someone says something, sometimes it just like becomes for that misunderstanding, the missing, that the lack of education. That's why education is so important. In disability, you're talking about anything because, and sometimes I feel like people almost like the fear or the unknown fill in those gaps, and it can cause huge problems. Yeah,
 
</strong>Speaker 1 ** 52:48
what is one thing that you wished people knew? Well, it's really two questions, one about disabilities and the other is about accessibility.
 
<strong>Speaker 2 ** 53:00
I think I wish for people knew about disabilities, is that I think the ability that it's a spectrum and that impacts people differently, and can impact impact the individual themselves differently every day again. You know, for example, if I didn't get enough sleep, it could contribute to other environments, factors that make my conditions act up, and for accessibility, I think that, yes, accessibility is an ominous with, you know, people with disabilities and giving resources people with disabilities, but accessibility allows us all to have the resources And the tools we need to be successful, and that it's kind of the bare minimum of what you should be doing. Yeah.
 
</strong>Speaker 1 ** 53:50
And I think for me, if there were one thing I wish people knew about disabilities, is it's okay to ask. It's okay to want to know more. And I always will. If people ask me a question, I will, I will answer. One of the things that I encounter often is I'll be anywhere from an airport to a hotel to a store, and a child wants to come up and pet my guide dog. And the parents will say, Oh, don't go pet that dog. That dog might bite you don't know anything about that dog, as opposed to saying it's a guide dog and the dog is working. Now, some people do say that, but a lot of people don't. For me, my policy is if I hear a child asking, especially when parents respond in the negative way, I will always stop take the harness off. Say no, it does okay. They can visit with the dog, and then it gives me the chance to to say when the harness is on, the dog is working. It's got a job to do, because the dog make sure that I walk safely. But the dog. Dog isn't going to bite you, and I don't want you to be afraid of dogs just because, but you should always ask. It's okay to ask and do that. I think that's that's really important, but oftentimes parents continue to create a fear level that we don't need to have. So if a child wants to interact with my dog, I will always stop. If an adult wants to. If I have time, I will stop, and if I don't, I will not stop. And I'll say, here's why I'm in. I'm in a hurry. I've got to get here. I really don't have time. I wish I did, but I will, whenever I can, I will stop and let people interact. I'll take the harness off because the dog needs to relax too, and the dog knows when the harness comes off, they can visit, and they know that they're supposed to focus. But even so, when somebody pets pets, a dog, even in harness, they're going to look, because the dog really likes the attention. So it's a matter of of dealing with it. But by the same token, the bottom line is that I think, again, it's all about education. So I don't mind letting people pet the dog, but only when the harness is off. When I've had a couple of times that people would ask, and I say, not right this moment. And then they go right ahead and pet the dog. And I know that they pet the dog because the dog is looking and I can feel the leash move. And when that happens, I will give the dog not a hard one, but a leash correction, saying, leave it. And the people will say, Oh, don't yell at the dog. I was the one that was petting the dog and said, No, you don't understand. You got the dog in trouble. The dog knows better. I'll deal with the dog, then I'll deal with you. But, but, you know, it's, it's an educational process, but with kids, I'll always stop. I think it's important that children learn what guide dogs are and that that they are friendly. The only thing I would say is, I hope they're not holding an ice cream cone at the time, because they'll lose the ice cream cone. What would you tell your teenage self if you could go back right now and do that?
 
<strong>Speaker 2 ** 57:01
I would tell my teenage self that be authentically you, because, like I said, I felt like I was a chameleon in high school. And so by being more me, embracing my differences, embracing who I am, embracing all these different things that make up who Cindy is, and really living into that, and also giving myself with a bit more grace and compassion, because I guess I could do some things and things I couldn't do, and now understanding okay, there's some things I can do and Some things I can't do, and that's okay, and that I'm worthy, and that I think, yeah, I think that's it
 
</strong>Speaker 1 ** 57:49
okay. I think that's fair. Well, if people would like to reach out to you, maybe take advantage of your your services and so on, and interact. How do they do that?
 
<strong>Speaker 2 ** 58:01
You You can send me this. I have a form or a website that you can fill out, and my website is and my website is accessible, <a href="http://creates.ca" rel="nofollow">creates.ca</a>
 
</strong>Speaker 1 ** 58:10
so accessible <a href="http://creates.ca" rel="nofollow">creates.ca</a> so they can go there, and they can reach out and so on and and take it from there. Yes. And they can write you and ask you all sorts of questions,
 
<strong>Sydney Elaine Butler ** 58:23
if they choose, if they choose.
 
</strong>Speaker 1 ** 58:25
Well, Sydney, I want to thank you for being here. This has been a lot of fun and educational, and I've learned a lot, and I really appreciate your time. I'm glad we finally were able to make this happen, and I hope all of you out there come away with a little bit of a different view of disabilities and all of us who typically experience that then, then you had before. Love to hear your thoughts. Love to get an idea of what you think. Please feel free to reach out to me. You can reach me at Michael h i@accessibe.com that's m, I C H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is spelled M, I C H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening or watching on YouTube, please give us a five star rating. We value your ratings, and would really appreciate you taking the time to rate and comment. We love your comments. We love getting your feedback, and so would definitely appreciate you doing that. If you know of anyone who ought to be a guest on our show, our podcast and Sydney, including you, if you know anyone who ought to be a guest, please let us know. Reach out, introduce us. We're always looking for people who want to become guests on unstoppable mindset. And so with that again, Sydney, I want to thank you for being here. This has been a. A lot of fun. Any last words that you want to say?
 
<strong>Speaker 2 ** 1:00:03
Yes again. Thank you so much, Michael for having me on your podcast, and I look forward to seeing how I hope. I look forward to keeping in touch and seeing other conversations
 
</strong>Michael Hingson ** 1:00:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable HR Professional and Company Founder with Sydney Elaine Butler</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e37fa8f3-ea31-40fe-8695-cdff93ab5ae1.mp3?source=rss&amp;ext=asset.mp3" length="89866690" type="audio/mpeg" />
<itunes:episode>314</itunes:episode>
</item>
<item><title>Episode 313 – Unstoppable Life-Long Learner and Challenging Teacher with Abby Havermann</title>
<guid isPermaLink="false">https://pinecast.com/guid/0d504d39-65b2-40a2-9e0a-a408c59be55f</guid>
<pubDate>Tue, 25 Feb 2025 10:00:23 -0000</pubDate>

<itunes:duration>01:08:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b19421d8-87bf-4c9e-8c37-8dcadb88e6e5/UM313-Abby_Havermann-Coverart.jpeg.jpg" />
<description><![CDATA[<p>As our guest, Abby Havermann will tell you, not only teachers, but all of us should be life-long learners. Abby grew up in Boston and then made an attempt to leave the cold for Southern California and USC. However, after a year she decided that the USC and LA lifestyle wasn’t for her and she moved back to the Boston area. She graduated college with a degree in Social Psychology. She also holds a Master’s degree which she will talk about with us.</p>
<p>Abby held jobs in the therapy and social work arena. She was married along the way, but ended up getting a divorce. She later remarried and worked for 12 years with her husband in the financial world. In 2018 she decided that talking with people about money wasn’t for her. She left Finance and began her own business and now she teaches business and other leaders how to “unlearn what no longer serves them”.</p>
<p>My conversation with Abby discusses fear, self perception and how to develop the skills to overcome fear and our own inner lack of confidence. Abby uses a variety of techniques including some “ancient methods” to work with her clients. You will hear about Abby’s Ted Talk entitled “Women’s Liberation is an inside job”. I will leave it to Abby to explain. I very much believe you will find this episode enthralling and relevant to our lives today.</p>
<p><strong>About the Guest:</strong></p>
<p>On the outside, Abby Havermann was leading what could easily be described as an enviable life - a respected couples therapist, adjunct faculty at the graduate level, married with an adorable child, and a white picket fence to boot. But many of her life choices had unconsciously been made through the lens of unworthiness - choices that weren’t aligned for her.
The Universe often does for us what we’re unable to do for ourselves, and Abby’s wake-up call was mortifying. She spent a long, dark night of the soul in an overcrowded jail cell when her relapsing addiction counselor husband had her bogusly arrested for domestic violence the day before she was scheduled to move out. That’s when Abby identified the myriad of ways she’d betrayed herself and shifted her focus from what she was doing in the world to who she was being. Through this process, she took back her power and, through the ensuing decades, has delved deeper into the human potential movement, trained with world-renowned thought leaders, and the rest is history.</p>
<p>A lifelong learner, Abby’s singularity resides in combining her psychology, neuroscience, spiritual, and coaching experience with her ability to transform difficult life experiences into a gratitude-worthy self-evolutionary tool — awareness done right can breed transformation.
Now, she teaches mission-driven, insight-oriented people to unlearn what no longer serves them through 1:1 and group coaching, speaking, training, and a soon-to-be-launched online course.</p>
<p>Abby’s direct signature style challenges clients to up-level while witnessing and holding compassion for the complexity of their multifaceted inner and outer worlds.</p>
<p><strong>Ways to connect with Abby:</strong></p>
<p>Website: <a href="https://www.abbyhavermann.com" rel="nofollow">https://www.abbyhavermann.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/abby-havermann-93a915165" rel="nofollow">https://www.linkedin.com/in/abby-havermann-93a915165</a>
Facebook: <a href="https://www.facebook.com/abby.havermann" rel="nofollow">https://www.facebook.com/abby.havermann</a>
Instagram: <a href="https://www.instagram.com/abbyisworthy" rel="nofollow">https://www.instagram.com/abbyisworthy</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone. I am your host, Mike Hingson, and welcome to another episode of unstoppable mindset. And today we get to talk with Abby Havermann. Abby is I find a very interesting person. She teaches mission driven, purpose oriented inside executives to unlearn, and we won't go into the unlearning, because Abby's going to talk to us about that. And so I don't want to give anything away. I've read her bio, so I know, but at the same time, what I want to do is to let her do that. So Abby, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
<strong>Abby Havermann ** 02:01
Thanks so much. I love your podcast, so I'm happy to be here as well. Well,
 
</strong>Michael Hingson ** 02:05
we love it too, and we appreciate the fact that you do well, why don't we start, as I love to do, by you telling us maybe something about the early Abby, growing up and all that, and I know that we were comparing notes, and you grew up in Boston. Love to hear about that, and Steve's ice cream parlor and all the other wonderful things about Boston. But anyway, and, and I guess one of my favorite places in Boston, Durkin Park, closed during the pandemic.
 
<strong>Abby Havermann ** 02:29
Ah, yeah, I'm not even, I know it's terrible. I'm not familiar with Durkin park
 
</strong>Michael Hingson ** 02:33
because I was in Quincy Market. And
 
<strong>Abby Havermann ** 02:35
Quincy Market, okay, yeah, for sure, the chip yard in Quincy Market is my favorite. Oh, I didn't go
 
</strong>Michael Hingson ** 02:43
there, but I went to Durgan Park several times, and I heard that they they closed. But, oh, sad, sad. But, well, tell us about the early Abbey.
 
<strong>Abby Havermann ** 02:56
Yeah. So, I mean, I grew up in, like you said, outside of Boston, and and I think just from a young age, I kind of came out pretty scrappy, and I had a big personality. I I always seemed to have something to say, and it wasn't always in favor of what people wanted to hear. I felt like I I noticed things. I kind of always wanted to talk about the elephant in the room, and that didn't really go over that well, but I had, you know, a close, you know, extended family, and spent lots of times with my grandparents and my cousins and my parents and siblings. And, you know, I mean, I don't think it was that unusual of a childhood, so to speak, but Boston is bone chilling cold. If you've lived there, you know that. And so I wanted to get out as quickly as I could. And so after high school, I hightailed it out and moved, actually, across the country to spend a year at University of Southern California. Yeah, yeah. But that was such a culture shock, you know, being on the west coast from the East Coast, that I just went right back. I went back to the East Coast. Until later, I moved to Colorado, and yeah, that's where I spent about 30 years. Well, Colorado
 
</strong>Michael Hingson ** 04:19
has its share of cold, I would point out, not
 
<strong>Abby Havermann ** 04:23
bone chilling cold, not bone chilling cold, you're right with a dry air. It's a totally different cold.
 
</strong>Michael Hingson ** 04:30
But the culture shock of being at fight on USC was greater of an issue than the bone chilling cold of being on the East Coast, huh? It was.
 
<strong>Abby Havermann ** 04:39
I mean, I just, you know, on the east coast, people like they're harder to get to know, but they say it like it is. They're very direct, you know. And when I went to California, I felt like it was so hard to get to know people, you just couldn't get very deep, you know. Or at least that's how I felt. Plus, I had been, I didn't realize how sheltered I had been. Um. Um, and it was a very big school, and in the middle of watts, and it was, it was a culture shock for for sure. And I wasn't a PAC 10 athlete, and I wasn't, you know, in sororities, and all the things that you know are, you know, very popular in that particular area. So it just it. And I, I, I, I was so insecure at that time in my life that I think I I could not have broken into either of those, even if I had wanted to. I just in my own way constantly. So I pretty much just came running back and, you know, flew out a white flag of defeat in terms of individuating. And
 
</strong>Michael Hingson ** 05:42
did you go back to Boston? I
 
<strong>Abby Havermann ** 05:44
actually went to Wheaton College, up outside of Boston. All right. Now,
 
</strong>Michael Hingson ** 05:48
what did you major in at USC? And did you follow through on that when you went back to Wheaton?
 
<strong>Abby Havermann ** 05:54
Well, back to my confidence issue when I went to USC, I actually declared a drama major. That's what I really wanted to declare. And I never took a single drama class because I did not have the confidence. And so when I went to Wheaton, I majored in social psychology, which was something that just came very easily to me, and I enjoyed and that's what I did. Ah,
 
</strong>Michael Hingson ** 06:15
so social psychology and you got a bachelor's. Did you go beyond that?
 
<strong>Abby Havermann ** 06:21
Yeah, I ended up getting a master's in social work at Smith College school for social work. And that's when I after that, I worked in several hospitals as an inpatient psychiatric social worker in Denver, and then shortly after that, I opened my own private practice, and I had that for little over a decade, and that's then I closed my practice and ended up going into business with my second husband as a financial advisor, because he had a financial firm, and I worked in his office with him for 12 years. And that's when I realized I want to talk to people, but not about money. And I had to go back to my roots, and so not as a psychotherapist, but that's when I went back to as a teacher of unlearning and coaching and having learned some about, you know, neuroscience and ancient wisdom practices and things like that that greatly informed the psychology teaching.
 
</strong>Michael Hingson ** 07:15
Now, when you say ancient wisdom practices, tell me a little about that, if you would. Yeah.
 
<strong>Abby Havermann ** 07:21
I mean, you know, there's so much out there. And you know, whether it's, you know, the thema and the teachings of Buddha, or whether it's, I do a lot of work with a guerrilla teacher, he's a mystic from the early 1900s and it weaves together. You know, the more I learn about all these different things, the more everything is seems to be coming back to the same thing. And science now is sort of uncovering things that they've known for so long, for 1000s of years, whatever the practice is, yoga, science, Buddhas, Buddhism, all of those kinds of things everywhere I turn it's, it all comes back to this. I mean, it comes back to so much. But this, this innate power that's in us to change, you know, this innate wisdom that we have. And this, the more I you know, think about it and learn about it and study with people about it. It's we have gotten so smart over time, but we've really not gotten any wiser. Yeah, and that's why I like going back and looking at some of those practices.
 
</strong>Michael Hingson ** 08:33
I was watching a news broadcast this morning, and one of the things that they mentioned was that there has been a study that says that at least one in four people wake up every day and have a bad day, and they know they're going to have a bad day because they wake up with a headache or whatever, and they know they can't Change having a bad day, which is bizarre to me. Yeah, I reject that concept. I think, as you are pointing out, that we do have control over that, but we have so many people, as I would put it, that don't listen to their inner voice. And you can say, listen to God or or whatever. But the bottom line is, we don't listen. And, course, we have a bad day because we don't listen to the answers that are right there in front of us.
 
<strong>Abby Havermann ** 09:26
Yeah. And we've been taught not to, right. We've literally been conditioned, you know, from, you know, the industrial age, you know, and all the learnings that we had, you know, with Newtonian physics and all that stuff, to just never, to always look at our outside circumstances. And it's what you're saying is so true, like the innate wisdom is in us, and it's the last place that we ever look, yeah, and, and, and, to your point, it's, it's unbelievable. We we are taught to think it's like, oh. Something happens, we have an emotional reaction to it, and it's like, oh, now I'm just stuck with these emotions. Nothing I can do now. I'm just here with this. And that's the bit, right? Like, that's the dream that people like you and I have to, like, help people understand that. No, no, no, you you have the power to change your brain and body. You don't have to live by that.
 
</strong>Michael Hingson ** 10:18
How do we get people to understand that. I mean, obviously that's part of what you do. So how do you, how do you get people to unlearn that kind of, I won't even say it's a concept, because it's not, it's just a bad message. But how do people unlearn that?
 
<strong>Abby Havermann ** 10:37
Well, yeah, I mean, first we have to understand like that. We came upon it honestly, right, like that, that we're really in fight or flight so much of the time, that the way we've evolved was for survival. And if you're going to evolve for survival, you're going to be looking into your environment to find out, you know, what you need to do to keep yourself safe. So we're our brains are wired to look outside ourselves and say, Oh, this is the problem. I need to fix that. And if I fix that, I can be safe. And so we're very rarely looking inside ourselves. And in fact, when you're under stress, you physiologically can't look inside yourself, because you're in a state of where you're like, run by your hide. Where do I need to go? You know? How do I need to keep myself safe? You're not looking in yourself and be like, Oh, let me ponder. You know how to evolve myself today, right? So part of it is teaching people, literally, how to physiologically shift, to open up the centers of the brain that are more aligned with curiosity and community and and the empathy circuitry and all of the things where that wisdom we can really plug into the wisdom, the wisdom that's in your heart, right helping people understand that we store emotions in our bodies, and those thoughts and emotions that we're firing are creating our actions unconsciously. And it's not hard to get someone to understand it. As soon as you start talking to them, right, because you can give so many examples, they're like, oh, my god, yeah, you're right. When this happened, then I automatically and unconsciously, you know, had this thought and feeling, and then I acted this way, and before I knew it, you know, the whatever, there was an argument with my co worker, or the team meeting blew up, or, you know, whatever happened. And as soon, as soon as they begin to get curious about how their own behavior, their own thoughts and emotions, can impact the people around them, that's empowering, right? That's when you realize you really do have power. It's not I'm going to empower you to be able to have a voice. No, it's, it's being empowered inside of yourself to recognize the power that's already inherently there.
 
</strong>Michael Hingson ** 12:50
I love something you said, though, which is that this is what we're taught, and I think that that's exactly right. I don't think we're born that way, necessarily, but that is what we're taught. Yeah,
 
<strong>Abby Havermann ** 13:03
no, we are, and not only that, we're encouraged to, right? I mean, like, I read somewhere, I don't know if it was maybe in the book letting go. I can't remember, but how Freud's was really misunderstood when he talked about expression versus repression, that the idea was not, wasn't intended to be that if you just say your emotions out loud, you will release them. And this is what we've kind of been taught from ancient, you know, like back in the psychology, and even in psychology in school for you know, that degree, it's sort of like all we need to do is just express what's going on. So now we're complaining to each other where, you know, and everybody's going, Oh, you're right. You have a right to feel this way. Yes, this is terrible. This is terrible. And yes, we do have a right to feel this way. I mean, you know, right better than anybody. I have a one of the reasons I was so attracted to your podcast is that I have a child who has a disability. And, you know, there's lots and lots of reasons to feel bummed out or upset or limited, right? That's not the question. The question is, do you really want to
 
</strong>Michael Hingson ** 14:11
That's right? The reality is, you may have the right to do it, because you have the right to make choices, but on the other hand, is that really the best choice? And the answer is not really Yeah,
 
<strong>Abby Havermann ** 14:25
and not because you're a better person if you don't, not because you get kudos, you know, but because your life is better, because you determine how you know whether you're happy or sad or resentful, you know, or holding a grudge, you know?
 
</strong>Michael Hingson ** 14:41
Yeah, I agree. And I see it so often. I remember so many times I'm asked what you were in the World Trade Center and you escaped. Did you go through a lot of therapy? Because you seem like you're pretty normal now, whatever that means. And I point out, no. No, I didn't go through counseling directly, but what I did, and it was a little bit unconscious, at least, I didn't think about this as a reason for doing it, but my wife and I agreed that talking about the World Trade Center attacks and allowing people to hire me to come and do speeches and talk about the lessons we should learn, made me pretty visible, and a lot of reporters wanted to do interviews. And the reality is that my therapy ended up being the media coming into our home literally hundreds of interviews, asking every question from the most inane to the most insightful you can imagine, but that made me talk about it, and that's I think the biggest key is being able to talk about it, and recognizing, as you do that you're thinking about it, and that causes your brain to help you be able to put it all in perspective, whatever that may be and whatever it is,
 
<strong>Abby Havermann ** 16:07
yeah, and I think you know what you're talking about is so important, because I think we get mixed up so easily between what is the difference between acknowledging what happened to you and dwelling in what happened to you. And it is so important to be able to talk about it and acknowledge like the feelings that you have, and not deny those. If we just think, well, I should be, I should, in quotes, be able to, you know, be in a great, great mood, even though I feel like crap or whatever, and you just keep trying that it's not going to work you. You have to acknowledge what is. You have to be truthful about what is but understanding that you have the power to overcome and all of that resides inside of you, and it may take, depending on whatever happened, maybe you're over it in 30 seconds. 911 going to take a lot longer, right? Like you have the patience to to to walk through that with yourself, but understanding that it's not what happens to us in our lives that's important. It's it's how we react to it, right, what we think of it. And look at what you've made of that, right? Like, what a phenomenal story, what a horrific, you know, accident and not an accident, horrific event. And look at how many people you've touched as a result, and how many people you've taught and how many lives you've changed well.
 
</strong>Michael Hingson ** 17:26
And one of the things I realized at the beginning of the pandemic, and we've talked about it some here on the podcast, is that while I wasn't I won't say I wasn't afraid. On September 11, I had learned to control fear because I prepared for the eventuality that there could be an emergency. And there had been a bombing in the World Trade Center in 1993 in the parking lot. It didn't do a lot of damage, but nevertheless, it caused a lot of people who bought at the World Trade Center. So I came along at a time when I was hired to open an office, and in opening the office, we got a great rent, got a great price for it, and we moved in, and I immediately started spending a good amount of time learning all I could about the complex including what all the emergency and evacuation procedures were, emergency preparedness, what to do, Where the emergency exits were, and how to get anywhere, I needed to go, not just one way, but every possible way to get around. And that was something that, as I mentioned before, about physics and paying attention to details, that's the whole point of it. But what all that did was actually, although I never thought about it for many years afterward. But what that really did was created in me a mindset that you know what to do. Well, an emergency happened, and I was able to let that mindset take over, and as I describe it to people, allowed my fear to be a guide and a device that helped me stay motivated and focused, rather than the fear overwhelming, or, as I put it, blinding me to what was going on, so I couldn't make a decision. And I believe that we do have that capability. We don't need to allow fear to overwhelm us and to make life impossible on it. Yeah, I understand there's a natural reaction, and people have physical reactions when they're afraid and so on. But the reality is, from a mind standpoint, you do have the ability to control that, and so you do have the ability to take that fear and make it a positive thing and not a negative thing that overwhelms you, because you suddenly totally just feel helpless.
 
<strong>Abby Havermann ** 19:46
Yeah, I mean, there's so much to unpack in what you just said. I mean, you know, I guess one of, one of the things is that, you know, when I think about it's like, obviously, that's such a feel for situation. But I often think about the degree to which people are in. Fear just on a daily basis. You know, when you talk to business owners and you know the fear that realistic or not, you know that financial ruins going to happen, the fear of, you know, what am I going to look like when I get up on stage and give this presentation, the fear that you know you're not going to be able to, you know, make the quota, the fear that your boss is going to be upset. You know, all of these things are, you know, the fear of what's going to happen with your children. You know, all of this futuristic thinking, like, literally, if you think about it, I feel like we are in fear so much of the time, and it's just an unconscious process at this point. And to your point about it's not just your mind, right? Like, because the mind can't really get us out of fear. The mind just sort of chatters to itself, and the fear is stored in your body. And so really, having an understanding of how the mind and the body work together is so important to be able to overcome those emotions, because emotions are stored in your body. We can talk to I mean, how many times have you talked to people that are talking themselves, trying to talk themselves out of feeling a certain way? You cannot talk yourself out of feeling something? It won't work, and then you'll just end up feeling, you know, deflated because you couldn't do it. It's really a combination of understanding with your mind what you what needs to happen with your body as well. Well,
 
</strong>Michael Hingson ** 21:32
what you have to do is to learn how to step back and say, what is that is really a problem for me right now, what do I what am I really afraid of? And should I be afraid of it? One of the things that I have talked about a fair amount regarding September 11 is that I realized that there are a lot of things over which we don't have control, and if we, as we usually tend to do, what if the world to death and worry about everything in the world that goes on, rather than focusing on the things over which we really do have control, we're going to have more and more fear. We're going to just drive ourselves crazy, and we're going to continue to do what we've always done. But the reality is, and I think a lot does have to do with the mind, but it is also communicating with the body. It's a mind body process. But the ultimate issue is that we have to decide and learn how to take that control and focus just on the things that we really have influence over and not worry about the rest of it. So one of the things that I did when the pandemic started was to begin writing a book called, as it turns out, live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith. And the idea behind the book is to teach people how to control fear. And I use examples of lessons that I have learned from working with eight guide dogs and my wife service dog, the lessons that I learned from them that when we apply them, will help us really deal with fear in the right way. So it's all about learning to control that fear. And you know, as an example, what if, as I said, we What if everything to death, and most of the time we don't have any control over it, and it isn't going to happen anyway, but we spend so much time worrying about it that we don't focus on the what ifs or the the issues that are directly really relevant to us.
 
<strong>Abby Havermann ** 23:40
Yeah, yeah. And that that, what if question that analytic brain is really what separates us from from dogs and animals, right? We have the ability to get stuck in this analysis paralysis, and we've been sort of taught like hanging out in that left brain is really it's the more important place to be. And if we just keep going around and around and chewing on something, we'll get an answer to your point all the way back to the beginning of what you said without looking inside ourselves at all, which doesn't require really any thought. It's more sensory oriented. You know what needs to be done here? And it's really I find, you know what I've learned throughout the years, and what I teach is that, and practice is that it's when you settled your nervous system down, you know, when you stop, you know, feeding into a dysregulated nervous system that those options are available to you, and you're able to kind of stop the fear and just observe, rather than analyze, what's going on
 
</strong>Michael Hingson ** 24:46
well, and we really can do that. One of the things that I talk about live like a guide dog, which was published in August of 2024 is that if we would take time. Time at the end of every day to step back as we're falling asleep, even when it's quiet, and look at what happened today, what worked, what didn't work, and and I reject the the concept that anything is a failure. It's a learning experience. And good things that happen to us are learning experiences. How could I have done that better than I did. What else could I have done, but in the case of things that are a problem that we tend to dwell on, why is it a problem? What was I afraid of? How do I deal with that, and really taking the time to start to deal with answering those kinds of questions and doing it regularly, and practicing it is what is going to start to allow us to be able to use our minds to communicate with the rest of us and move forward a much more positive way, and maybe tomorrow, not wake up with a bad day,
 
<strong>Abby Havermann ** 25:54
right? And and, like you say, being able to do that from an objective standpoint, I so much of what I see is that people just beat the hell out of themselves. Yup, so that simple exercise of, you know, what do I love, about what, what I did and what, what would I do differently, becomes, you know, a session of self flagellation, of like, I'm so terrible and I did this and that that wrong, and blah, blah, blah, blah, or the opposite, where it's like, I didn't do anything wrong, and we completely, you know, dissociate from the parts of ourselves that are showing up that aren't useful in a situation. And when you can teach people to sort of have more of that objective focus, because they have, you know, they've built a part inside themselves that can be loving and empathic toward themselves and others that they can stop and say, All right, well, let's see what, what do I love about what I did, and what do I need to do differently next time to make it go differently, it's not, it's not a it's not about your horrible person or your great person. It's nothing to do with that right.
 
</strong>Michael Hingson ** 26:57
And the issue is, when you talk about, what did I do wrong? You didn't think it was wrong until it didn't go the way you wanted. And so it doesn't mean that that you intentionally made a mistake or anything like that. So you got to be able to step back and say, so what really happened here? What do I learn from it? I've learned that one of the most important things I can say is not that I'm my own worst critic, but rather I'm my own best teacher, which is much more positive anyway. But you know, the fact of the matter is that we worry about so many things so much, the Mark Twain and other people who have made comments about fear point out that most everything we're afraid of or fear will never come to pass, and we just spend way too much time worrying about it, and it drives us crazy. Well,
 
<strong>Abby Havermann ** 27:52
yeah, and you know what you were just saying? You know, I mean, one of the things that I bring to teams and organizations, one of the modalities that I use is Positive Intelligence, which was created by Sherzad, you know, he talks about the the sage perspective, which is, everything can be turned into a gift and opportunity, right? And when you're looking at it from that standpoint, if everything can be turned into a gift and opportunity, there is no failure. There is nothing to beat yourself up about. It's just a curiosity of like, okay, what's the gift here? And it's very hard, I think, when people are under intense stress in business and, you know, dysregulated and dealing with all kinds of things, to be able to stop and think there might be a gift in losing this client, or there might be a gift in having to do these layoffs, but there always is. There always is,
 
</strong>Michael Hingson ** 28:53
well, and the the other part about it is, when you talk about stress, how much of the stress, if you will, that we feel is induced by us, yeah, because we don't learn to step back and and look at it in a little bit more of an objective way.
 
<strong>Abby Havermann ** 29:12
Well, it's reinforced by us, right? Like we we are firing the same thoughts and we're firing the same emotions, and we're doing that over and over and over and over again, and we're dumping more and more cortisol in our bodies, right?
 
</strong>Michael Hingson ** 29:24
And we're not learning a thing, or we're not learning a thing, it's there to learn, but we're not learning it. Yeah,
 
<strong>Abby Havermann ** 29:32
exactly, yeah. And people are becoming more and more divided, you know? But the great news is that, you know, it doesn't have to be that way, right? It doesn't have to be that way. And that's, you know, why I think you know the message that that you put out there is, is so very, very important.
 
</strong>Michael Hingson ** 29:54
Well, I think it is, and I think that we can learn. And that we can progress in a in a much more positive way, and we may discover along the way that we end up doing some of the same things that we did, but for different reasons, and maybe they really weren't such bad things anyway.
 
<strong>Abby Havermann ** 30:18
Yeah. Yeah. I mean, I have, you know, I have clients who have had to, you know, lay off people, you know, and when you're a business owner, you're leaning off people. It feels like the worst thing in the world. You feel like, I know I've done it, yeah, right. I mean, people go into they feel like they failed, they feel guilty, they feel worried about the rest of their employees. And when you start to really unpack it, you know the truth of the matter becomes something else. First of all, if you you know are having to go through a layoff or something, you're typically anything that you do, that you're doing right now, next year, you're going to be doing at a bigger you're going to be playing on a bigger stage. So if you're laying off in your businesses this size next year, you're going to avoid whatever the problem was that caused you to have to do that when you're playing with a bigger stage, when there's more money on the line, right? Yeah, you know that there's when you can approach the world and understanding that your failures are your lessons, and sometimes God does for us what we can't do for ourselves. You know, it makes life a lot easier to get through. You know, we don't end up holding on to the same things, and we learn, like you're saying, faster, instead of continuing to do the same thing over and over again and making the same mistakes over and over again,
 
</strong>Michael Hingson ** 31:39
life gives us the opportunity to really live an adventure and grow if we choose to do it. Unfortunately, all too often, people just won't do it.
 
<strong>Abby Havermann ** 31:51
Yeah, well, I mean, I always say, like not everybody, not every soul is here to evolve. Not every soul is here to do the same thing. And we need, we need everybody here, right? But there's a there's a collective conscious, right? And some people are here to evolve to a certain place. Some people are here to go beyond. Some people are here to just do it all over again,
 
</strong>Michael Hingson ** 32:15
well, but those people who do it all over again hopefully eventually get to the point where they can evolve. And that's part of the issue, of course, is, when are you going to decide to do that? Well,
 
<strong>Abby Havermann ** 32:26
it's never, it's never ending, right? It's like, there is no evolved. It's we're evolving, right? Like, I hope. I like to think that I'm overcoming things in this lifetime that I won't have to come back and do it another but I'm sure they're saying that I'm not, you know, like, so it's a, it's a never ending process, but I think we are. We're taught, you know, that we're not well. We're not taught that. We're not taught that, you know, life is a playground. You know,
 
</strong>Michael Hingson ** 32:56
no, we're not. We're constantly taught that life is hard and so many other things. Rather than Life is an adventure, we can have fun. We ought to have fun. And yeah, there are times to be serious, but still, you can do that in a positive way.
 
<strong>Abby Havermann ** 33:13
Yeah, exactly.
 
</strong>Michael Hingson ** 33:16
I don't know. Maybe Mark Twain was right. I wonder if God had read a man because he was disappointed in the monkeys, but we won't go there. Well,
 
<strong>Abby Havermann ** 33:22
I feel like that now, like, you know, somebody's looking down on us and going, Oh, you guys haven't learned anything yet. Let me throw, let me throw some more things for you to get really upset and divided about and see if you see if you can learn now, and keep kind of proving over and over again that we're not going to learn. We need to keep, we need to keep experiencing all of these things
 
</strong>Michael Hingson ** 33:44
well. But he's probably pleased when somebody does learn. And so that's good too, right? Right?
 
<strong>Abby Havermann ** 33:50
Because it's a collective right? So the more people that begin to start to look inward instead of outward, and begin to see that, you know, they have that power inside themselves. I always say, like, I always wonder, what would it be like, you know, if, if, instead of, you know, focusing on these external things, we were all always focused internally. So something upsets me, and instead of saying, You upset me, or this thing upset me, I immediately go inward and say, Isn't this curious that this, this upset me so much. I wonder what that's about. And if I'm taking care of all of that inside of me, and you're taking care of all of it that's going on inside of you, there's really nothing to argue about. Yeah, and you have more control over your life because you don't have control over what other people do. You can ask them to do things differently. You can say you're upset about it. You can try and manipulate your life so you don't have to deal with things. But at the end of the day, you ultimately don't have control over it. It might work 50% of the time, maybe, if you're lucky, the only thing you have complete control over is how you react to something, right? And
 
</strong>Michael Hingson ** 34:59
that's going to tell. Next steps, and that's what we need to learn to do, is to do a better job of truly reacting, whatever that may mean in any given situation, rather than doing knee jerk reactions to something, and not necessarily doing a very positive or helpful thing. But the reality is, we can learn to listen to that voice inside of us that is there to tell us how to react if we choose to use it and listen to it.
 
<strong>Abby Havermann ** 35:27
And I would say, not even react, but respond. Right? The word responsibility, it's the ability to respond. You know, reacting is what I'm doing when I'm my nervous system is already dysregulated. Right? Responding, you know, is something we can train ourselves to be able to do, to stop, and it doesn't, you know, it doesn't happen overnight. And there's different things that that happen that are going to trigger you more than other things,
 
</strong>Michael Hingson ** 35:55
right? So, when did you start teaching and doing what you're doing now.
 
<strong>Abby Havermann ** 36:03
Well, I after I left my the financial advising, and during that time, I begin to really learn a lot about neuroscience and study under some mentors. And that's when I really realized, like, Oh, this is, this was sort of the missing link for me as a psychotherapist, this is, like it reaffirmed some things that I kind of intuitively knew. And so I began to start doing it in one on one, coaching and teaching in that sense. And then eventually, you know, doing groups and working with teams and things like that since then, so and just kind of bringing all of the modalities that I use together to help people get unstuck, help teams get unstuck, so that, you know, it's possible to to work in ease and flow. And we've all had those times, I hope, where you have a day where you know, you're just running around with your hairs on fire, and you're going from one thing to the next, the next, versus also, you have a day where it's like, gosh, everything just went smoothly. And I didn't worry about time, and I got ended up getting more done than I ever thought I could. You know, like we have control over what kind of day we're going to have. And so it becomes so important, because when we can go into our work or office or our meetings with our clients, instead of being hijacked by all these thoughts of like, Oh, am I prepared? What are they going to think? Oh, my God, that all of these things, instead of going in from, you know, in a place where you're grounded, and what I call inside out instead of outside in, like, worrying about, what do they need? Instead of what am I here to be of service with? It makes everything flow. And I think we need more people in flow and less people in stress and anxiety. So that's kind of when I, when I really started, started to do it. Because I can tell you, in the financial services industry, there's a lot of people in stress
 
</strong>Michael Hingson ** 38:10
and anxiety. Yeah, well, having sold on Wall Street for for many years, and watching traders and, oh yeah, all the things that go on. Yeah, I hear exactly what you're saying. What did your husband think when you decided to leave the financial industry and go back into more of what you're doing now?
 
<strong>Abby Havermann ** 38:28
Well, I don't think he was thrilled, because it left him with, you know, a lot of extra work. But you know, we had actually transitioned at one point. I mean, we were, I was thinking, God, what do I need to do? Like, something's missing. I thought maybe I needed a hobby. So I started to, you know, I joined a choir, and I started writing, and I started doing all these things, and that's what I kind of realized. It's, it's not that I need a hobby, it's that I'm not doing what I'm supposed to be doing. And we had, even, you know, started working with women, and I had been running women's seminars, which were really fun, and he had sort of done more of, like, more of the back end stuff, and I was able to talk to women and all of those things. But even that wasn't enough. And so on the one hand, he wasn't thrilled, and on another, he totally understood that I'm here to do something different, you know, and I you, I really believe that you have to do what makes your heart sing in this in this lifetime, you know? So it was a transition. But he, he's my husband's a rock. I'm very lucky. He's, he's, he's always right there, backing me up. So I was lucky,
 
</strong>Michael Hingson ** 39:37
and he's coping with it well these days, I assume
 
<strong>Abby Havermann ** 39:40
he is, oh yeah, now, yeah. And what we built together, you know, he's able to have the business and the life that that he loves as well. I mean, he's, he was doing it long before me, and, you know, we'll do it long after. So how
 
</strong>Michael Hingson ** 39:56
long ago was it that you left the financial. Environment and started what you're doing
 
<strong>Abby Havermann ** 40:02
now, that was in 2018 Okay, so I started in psychotherapy in 97 and then I started in the financial industry in 2007 ish, and then left in 2018
 
</strong>Michael Hingson ** 40:17
well, but I bet, if you really think about it. And probably you have, you could point out things that you learned during your time in the financial world that that help you today.
 
<strong>Abby Havermann ** 40:27
Oh, of course. I mean, yeah, I mean, right, the whole there was no mistake, right? And I that was, there was lots of gifts that came out of that for me, right? Not, you know, not to mention that I really understand the pressures, the unique pressures of that industry and what people are dealing with, and that informs the work that I do now. But also, even just the self discovery of like, wow, you know it? I didn't need a hobby. I wasn't listening to myself. I was out of alignment? Yeah, no, and that's okay too, because you know what? Doing something for the family, doing something for the people that that I worked with, and being of service in that way was also a gift, you know? So, no regrets for sure,
 
</strong>Michael Hingson ** 41:18
no. And I think that's really the issue you're you're comfortable with what you're doing, and so you shouldn't have to have regrets. And again, you learned a lot, and you recognize that, and that's the most important thing.
 
<strong>Abby Havermann ** 41:33
Yeah, I think having a perspective in life, that everything is truly happening as it should is is important, and if nothing else, really helps you get through a lot easier, right? Because lots of people find themselves in situations, you know, whether it's a divorce, you know, which I had that too, or, you know, things happen that people will beat themselves up about and just feel terrible. How can I do that? And why did this happen? And all of these things, and it's it, it you don't have to have an answer to that. It just did happen. Yeah, right, so, and, and what, what is the opportunity for you in moving through that? Yeah,
 
</strong>Michael Hingson ** 42:14
well, I've never experienced divorce directly. My brother went through one, and I'm not under the circumstances, we weren't too surprised. But, you know, he was where he was and all that. But my wife and I were married for 40 years, and as I mentioned, she passed away. And so now, as I tell people, I have to be a good kid, because I know that somewhere she's monitoring, and if I misbehave, I'm going to hear about it. It's as simple
 
<strong>Abby Havermann ** 42:42
as that. And do you? Do you? Do you hear from her? Um,
 
</strong>Michael Hingson ** 42:46
oh, I hear from her, but I haven't heard anything negative, so I guess I'm behaving.
 
42:51
Oh, that's good. That's good. Yeah,
 
<strong>Michael Hingson ** 42:54
yeah. I mean, she's she's here, she's monitoring, and, yeah, that's perfectly fine.
 
</strong>Abby Havermann ** 43:00
I always love to hear stories of that, you know, particularly for people who've been married a long time, like, what ways the their person shows up, you know, how you know they're here? Because so many people, you know, when I grew up, my grandmother used to say Dead is dead, and it was absolutely terrifying to believe like that was the end, you know. And so I love hearing people talk about, you know, where, where they, where they feel they, where they, where they feel their loved ones, you know, how they know that they're there? About
 
<strong>Michael Hingson ** 43:33
six months after she passed, I remember waking up in the middle of the night because someone or something had taken a hold of my hand as an example. And it wasn't the cat, and as soon as I woke up, then it was gone. But I know it was there, so, yeah, she's she's monitoring. It's okay. Yeah, I'm good with that. Now, along the way, you delivered a TED talk. How long ago was that?
 
</strong>Abby Havermann ** 43:58
Oh, that was in 2022,
 
<strong>Michael Hingson ** 44:01
okay, so, so the pandemic had started to lift and all that. What if you would tell me about the the TED talk, and what that was all about, and and so on.
 
</strong>Abby Havermann ** 44:10
Yeah, well, the TED talk really came about. It's something I think I've wanted to do for a long time, but it came about actually as a result of my divorce and what I went through during that time, and that was really when I had this kind of come to Jesus, that I realized that the things that had happened in my life that I was not in favor of were directly related to a self betrayal. In other words, it wasn't anyone else's fault that these things happened to me or that I went through them. It was that I consistently, as we said in the beginning, did not go inside, did not listen to my inner voice, betrayed myself in any number of ways by, you know, deferring to what other people thought or making. Decisions, because I didn't think I was worthy of something else, or whatever it was. And it was like, wow, it hit me in the face. It was sort of like there was nowhere else for me to go but jail. Like, literally, I was already in prison because I was not listening to myself at all. And so I had that experience, and then years later, I actually was at a an assembly for my son, who was like, 10 years later, was then in middle school, and they were doing an assembly on sexting for middle school kids, because there was this pandemic and epidemic of kids sexting. And at the time in Colorado, that was a class three felony, and there was really nothing they could do to get it off somebody's record. So they were doing an Internet safety and I was listening to the cop up there talking about what was happening, and he said something that, you know, just really shook me, which was that, you know the he would ask the boys, why do you why do you make them send Why do you pressure these girls into sending pictures? And the boys would say, well, because I wanted to see a picture of her naked. And then they would ask the girls, why? Why are you sending it? And the girls would always say, and I knew exactly what he was going to say. They they said, because I wanted him to love me. And it really brought me back to all the self betrayals I had had as a young a young woman. And, and I thought, my God, nothing has changed. I mean, that was in 2003 right? I was born in 1970 so I just thought, wow, we are still doing the same thing over and over again. And, and it really spurred me to want to tell that story and spread this word, that we have the ability to get out of our own ways, that we can. We don't need, we don't need new legislation, and not that, I'm not that it's not great, and not that we shouldn't have it, but we don't need other people to empower us. We need to empower ourselves. And so that was kind of what my what my TED talk was about.
 
<strong>Michael Hingson ** 47:09
Um, so the title of your talk was, women's liberation is an inside job. Interesting title,
 
</strong>Abby Havermann ** 47:14
yeah, well, and that's literally the truth, right? Like, let you know if you think of like, the biggest extremes of this, of course, are people like Viktor Frankl, you know, who you know talks about how he was in the concentration camps. And you know Man's Search for Meaning, you know how he was liberated, even in the most you know, horrific circumstances. And I really believe that liberation is an inside job for all of us. That is not just for women, but for everyone. It's to me doing a TED talk was great. It was a bucket list thing. I'm so happy I did it. But what makes me feel the most proud of myself is when I overcome some part of myself. That is what makes me feel liberated when something goes wrong in my inner in my external world and my inner world doesn't go crazy, I'm like, oh my god, that is freedom. When something happens in my external world and I lose it or I go into a funk, that's prison. To me. Liberation is being able to be in ease and flow, no matter what is happening in our outer world, and no matter who is irritating us, or what life circumstances plopped in my lap. Yeah, that's kind of how I mean that, yeah,
 
<strong>Michael Hingson ** 48:36
well, and I gather that the that the talk went well and was well received, I assume,
 
</strong>Abby Havermann ** 48:44
yeah, I mean, I think that it, they forced some edits on it, which I understand in hindsight. I wish I had known, but I would could have told the story differently. But no, it was. It was very well received. And I often hear from people who tell me that they that they shared it widely, and it was impactful. So, but you know, if you, if you unpack just one, one other person, you know, like, it's worth it. Yeah, worth it. So it didn't go viral. You know, it didn't, it wasn't as big as, you know, many TED talks are, but that's okay, you know, people came up to me after and said, You know, I'm the person you needed to talk to. And I was like, All right, now my job's done. Yeah,
 
<strong>Michael Hingson ** 49:27
you You did. You did well, or, as I like to say, you done good. And, yeah, and that's what's important. You talk about the dark night of the soul. What is that? Well, the
 
</strong>Abby Havermann ** 49:39
dark night of the soul is, you know, that come to Jesus moment. And I always say, you know, when I write in my newsletters, I often write about, you know, come to Jesus moments and dark nights of soul. And I always say, you know, if you haven't had one of these, and then you're probably not for me, because, you know, or I'm probably not for you. Is really how that is, because it's the dark night of the soul. Is. Is when you really come face to face with yourself, and you can no longer, you know, blame other people. You can no longer not change. You realize that something's happening and it's requiring you to be a different person, and you see something in yourself that maybe you don't like, you know, or you see something that you realize you can't have. It's not going to work. It's not going to be the way you keep trying to make it be. And you have to come up against yourself and make some really hard decisions and some hard choices and see things in yourself that maybe you don't want to see, you don't want to know about. You'd rather think about yourself in a different way. Yeah, the dark night. Have you had one? I'm
 
<strong>Michael Hingson ** 50:44
not thinking of one right off, but I am sure I have,
 
</strong>Abby Havermann ** 50:47
yeah, yeah.
 
<strong>Michael Hingson ** 50:51
I think that we all have, yeah. Actually, I can. Can think of some where I was behaving in particular ways. And sometimes it's I learn about it because somebody comes along and said, You're a dirt bag, or you misbehaved, or the way you're treating people, and I've had to think about that. But I think for me, although I didn't notice it until somebody mentioned it, when it occurs and somebody says something, my immediate reaction is to think about that and to internalize it, and to go back and look at, well, what, what is the issue? And sometimes I have realized that it wasn't me and somebody's being manipulative, but sometimes it is me, and it is important to be able to get introspective and think about what is occurring and and look at what's going on and what part of it is you, and what part of it is not you,
 
</strong>Abby Havermann ** 51:49
yeah. And I think it's, you know? I mean, it's so impossible to really, truly know ourselves and have a really accurate picture of ourselves. We all have a picture of ourselves, but it's, it's never really accurate, because of the way our brains are wired and so continuing to be open and curious like that, I think is is so important. And we, you know, you come to your own truth, right? But I think truth is so important to be truthful to yourself, whether it's whether you're throwing yourself under the bus that's not truthful. You know, whether you're saying, Oh, I suck at this, or whatever I made, you know what? That's not truthful, or whether you're tooting your own horn, and that's not entirely truthful. No, you know. It's a you know, to me, like self introspection, like that's that is where it's at. That, to me, is the most fascinating and the quickest road to success and growth you can possibly have. It's not, it's not what's happening externally. It's, it's, how are you actualizing yourself within? Yeah,
 
<strong>Michael Hingson ** 52:58
and that's why it gets back to really learning how to step back and look at situations and looking at all aspects of it to make a final decision about, what do I need to do, if anything, to address the issue, whatever it may be,
 
</strong>Abby Havermann ** 53:15
yeah, and I think, you know, there's value in that. Of course there is, but a lot of times that's a that's an analysis, and a lot of times we need to step away from the analysis, and we need to just with it and observe it and just be curious about it. Oh, exactly, and be okay with what is. And that's sometimes when the biggest answers come to us. I think that's why, you know they say that the right brain processes 800 times faster than the left brain, because the left brain is worried. What do I need to do differently? How do I need to analysis, analysis, analysis. Whereas when you can settle your brain and body down, whether it's through a meditation or a heart math practice or a Positive Intelligence practice or what, whatever it is, sometimes the answer is right there it like drops in, you know, just the way you had, you felt your wife hold your hand, right, you know. And it just happened so much faster than all of the thinking and the planning and the spreadsheets and the that you that we put ourselves through trying to come up with the quote right answer,
 
<strong>Michael Hingson ** 54:21
yeah. And I don't want to make it really clear, I'm not necessarily advocating just analysis, and I'm not analysis, though, what I think analysis can do is lead to you opening up and dealing with the rest of the issues. So analysis may be a starting point, but it's not the end all solution,
 
</strong>Abby Havermann ** 54:43
yeah, and it, and we need to be careful about getting stuck in it, yeah? Oh, absolutely stuck in that place of over, you know, going over and over that,
 
<strong>Michael Hingson ** 54:53
because that takes us right back to where we were before. Well, right? Because
 
</strong>Abby Havermann ** 54:56
Einstein said, you know, you can't solve a problem from the same level. Level of mind that created it, right?
 
<strong>Michael Hingson ** 55:03
Yeah. And so you can go back and look at, well, what what happened? What is it the people are saying and all that, but you've got to go further than that. And so it, it is emotional as well as anything else, which is probably why we haven't met Vulcans like Mr. Spock yet.
 
</strong>Abby Havermann ** 55:23
Well, yeah, I mean, and that's the thing, right? It's like people are emotional beings, right? So we think that we need to work things out logically and everything, but emotions are not logical, and so much of life and business is about relationships, right?
 
<strong>Michael Hingson ** 55:38
But the but the one thing that we can do, though, is that it gets back to introspection in all forms. We do need to learn how to step back and allow ourselves to listen to that inner voice to come up with the best solution, because that's where the best solution will always be.
 
</strong>Abby Havermann ** 55:59
Yeah, yeah. So true. And so many people doubt it. So many people doubt that it's inside them. You know, they'll come and be like, What do you think? What do you think? And I always say it's, I could tell you what I think, but you'll end up working with me far longer than you need to, because it's not what you think. So let's, let's do some let's dive in and find out what your inner wisdom is telling you, because that's the only way you're going to rest, that's the only way you're going to know for certain, right, the right thing to do, because you feel it in your bones.
 
<strong>Michael Hingson ** 56:30
How do people who think less of themselves or don't have a lot of self worth? How can you help them move forward to becoming more confident, and I mean that in a positive way, as opposed to just developing an ego, and I'm great, and that's all there is to it. But how do you get people, or how do you help move people from a lack of self worth to self confidence? Yeah,
 
</strong>Abby Havermann ** 56:52
I mean, I think that self worth is, like one of the biggest, if not the biggest, problem that we have. And I do think there are a handful of people, I think you might be one of them that just has an inner constitution that, you know, is just a really lucky one. My son is one of them too. You know, he has this disability, and I swear to God, I've never seen a kid, you know, just kind of bounce back, you know, like he's here to be humbled. You know, it's not, it's not, you know, his constitution is just built that way. But I think for the vast majority of people, we're dealing with imposter syndrome. We're dealing with self worth issues. And oftentimes people say, Well, I don't have a worthiness issue because they're they have a great life, they have a great family, they have a great business. They and they can't they like themselves. They can't really relate to feeling a worthiness issue. But when you dial down and really talk to them about, you know, what are their fears, or what's getting in their way, or what's happening, it all comes back to this question of, you know, am I enough and trying to prove themselves and whatnot. And so one of my taglines is, I say, you know, stop, it's time to stop proving your worth and start owning your worth. Because your worth is there. It's always there. Your your validity is always there. The only thing that happened is you turned your gaze away from it. You started looking for it outside of yourself and instead of inside of yourself, and so it's, it's a harder question to answer, because it's, it's an evolution. It's not, you know, well, I just need to say, you know, 10 affirmations every day, and then I'm going to wake up more confident the next day, right? It has to do with acknowledging and being able to catch those if I was going to use Positive Intelligence language, those saboteurs that you know, for example, the hyper achiever Salvatore that wants to tell you that you're worth you're only as worthy as your last achievement. You know it's being able to catch that and being able to say, Wait a minute. Let me once again, sit you down and go back into who I am at the core of me, what is my essence and and aligning with the truth of who we are, which is we are not our body, we are not our mind, we we're much, much more than that. So there's a lot of different practices that we go, that I go through with people, but I do think that part of it is acknowledging that we're all somewhere along the same journey. And so much of the time it's just almost all the time, it's like one ego is talking to another ego. I'm I'm telling you, whatever I'm telling you. From my ego, you're telling me what you're telling me from your ego, very rarely are people actually, truly talking from their hearts. Part of developing confidence, I think, is an ability to align with your authentic self, where you're not putting yourself. Below anybody else. You're not putting yourself above anybody else. You're just aligning with what is real for you and putting yourself out there in that way and getting comfortable with that. And we can make decisions from that place. We feel more confident about our decisions. We never regret a decision that happened truly intuitively, right,
 
<strong>Michael Hingson ** 1:00:21
right? Well, you've, you've worked with a lot of clients, and I've had some successes. I'd love to hear maybe a success story where you really made a difference, or you helped someone make their own difference.
 
</strong>Abby Havermann ** 1:00:39
Yeah. I mean, I think that, let's see, you know, I mean, there's, there's a lot of different ways I could, I could go with that. You know, sometimes what happens when people can have a shift is everything changes. So I had a client who was going she almost didn't come to our call because she was just covered in shame about something that was happening in her business. And we were able to work on it, not only in that introductory call, but throughout the ensuing year where everything changed for her business. So when I used to ask her, you know, listen, what, what do you what do you want? What is it? Well, I want to be the best. Well, what does that mean? I want to be the best, right? I want to be the best. You know. Again, that goes back to this dysregulated nervous system, that's right, if I'm best, then I'll feel better. Then I'll feel better, right? And after a course of working together and working with her team and really getting her to get in touch with the incredible work that her company does from a real perspective, not where she's just telling herself it or patting herself on the back, but really beginning to see what they're doing, and a close attention to her, watching her inner world. She came up with the most beautiful business statement that I think I had ever heard, and couldn't even really remember the time, where she said, Yeah, I wanted to be the best. It wasn't about that, you know? It's about, I want to make a difference. This is what our team is doing. This is what I'm about in the world. This is what's important to me. And as a result, you know, made some incredible changes, money, you know, pouring in and working a lot on that automatic fear that you know financial ruin is on the other side of the wall, which is just a completely internal fear, and being able to release that so that you release the energetic field around you that's holding those circumstances in place, and having a tighter team, a more collaborative team and more income than than, you know, anything she was thinking of when we first began.
 
<strong>Michael Hingson ** 1:03:11
That's cool and and presumably she's doing better now than she used to.
 
</strong>Abby Havermann ** 1:03:17
Oh, my God yes, yeah, yeah. And still working and still working on ourself, right? I like to work with people who understand. And this was one of the things that's very funny I get, I get a lot of people who tell me this, you know, who want me just to tell them what. Just tell me what to do. I'll do it, and then everything will be fine. Yeah, well, yeah, often have people come to me, just tell me what to do, and I'll do it. Everything will be fine. And, you know, and realizing that there is no there, there, there is no this is a journey. You know, this, this is a journey. And some people come and they do a small amount of work, and they're, they're good, they're that's where they needed to be. And then some people have larger questions, you know, that they're really working out about themselves. They have larger things that, things that they're reaching for, that they want to evolve to, and that's more of an ongoing process, right? Like, I'll never, I will never stop evolving. I will never stop being curious. I will always be working on myself in in one way or another, and with, with one person or another, you know? So, yeah, yeah,
 
<strong>Michael Hingson ** 1:04:24
that's and that's a good thing. Well, so what is the name of your business?
 
</strong>Abby Havermann ** 1:04:29
Well, so my website is Abby <a href="http://havermann.com" rel="nofollow">havermann.com</a> Okay, and people that are looking to do works with teams and whatnot. They can go to corporate dot Abby <a href="http://haverman.com" rel="nofollow">haverman.com</a>
 
<strong>Michael Hingson ** 1:04:40
have Herman is h, a V, E, R, M, a n, n2, N's M, a n, m, a n, n, and Abby is a b, b, y, yep. A b, b,
 
</strong>Abby Havermann ** 1:04:48
y, y, yup. And there's at at corporate. Dot Abby <a href="http://haverman.com" rel="nofollow">haverman.com</a> for companies, or let's connect. Dot. Abby <a href="http://haverman.com" rel="nofollow">haverman.com</a> for individuals. You can take. Take a saboteur assessment that was created by Positive Intelligence and learn what your Saboteurs are, and have an opportunity to dive a little deeper and find out what's in your way and what you need to unlearn to move move past it
 
<strong>Michael Hingson ** 1:05:16
cool. Well, I want to thank you for taking the time to be here with us and spend all this hour plus, I think you've offered a lot of really great insights, and I value what you've what you've brought to us. And as I love to say, if I'm not learning at least as much as other people, I'm not doing my job right. And I hope I've learned a lot today, and I'm going to think about it as well and probably learn more from it, but I really appreciate you taking the time to do it, and I want to thank everyone listening and watching, if you are doing this on YouTube, we really value you being here. I hope that you've enjoyed this time with Abby. We'd love to hear from you. Get your thoughts. You are welcome to email me. Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, love to get your thoughts and wherever you're listening to us. We would really appreciate a five star rating from you, and also for all of you listening and watching and Abby, you as well. If you know of anyone else who you think ought to be a guest on unstoppable mindset, we'd love you to introduce us. We're always looking for more people and more interesting stories to tell. So with all of that, I appreciate you all being here, and Abby, you being here. Oh, and one last thing, you are also welcome to go to. Michael hingson, M, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, where you can see all of the episodes of unstoppable mindset. And again, that's another place to make comments. But Abby, I want to thank you again for being here. This has been a lot of fun. Thanks so much, Michael, thanks for having me.
 
</strong>Michael Hingson ** 1:07:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Life-Long Learner and Challenging Teacher with Abby Havermann</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0d504d39-65b2-40a2-9e0a-a408c59be55f.mp3?source=rss&amp;ext=asset.mp3" length="23670685" type="audio/mpeg" />
<itunes:episode>313</itunes:episode>
</item>
<item><title>Episode 312 – Unstoppable Leader Expert and Founder of FamiLEAD Management Consulting with Jessper Maquindang</title>
<guid isPermaLink="false">https://pinecast.com/guid/c9455a4f-ad88-42cc-8931-0305e7429773</guid>
<pubDate>Fri, 21 Feb 2025 10:00:38 -0000</pubDate>

<itunes:duration>01:07:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d86f4f55-74fc-41aa-89aa-3829ebaa1295/UM312-Jessper_Maquindang-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Often I tell you about guests I first met at the podcast event known as Podapalooza. This time we have another such guest. He is Jessper Maquindang. He tells us that, although he doesn’t remember the event, his mother tells him that at the age of five he told her that when he grew up he wanted to be a leader. He tells us that he always had a fascination for leaders and the study of leadership. When he attended USC he attained an Executive Master’s degree in leadership. Jessper was born and raised in California and lives in the state today.
 
Since graduating he has experienced observing and working in large and small companies. A number of years ago he formed his own consulting company, FamiLEAD  Management Consulting.
 
During our episode Jessper and I talk a great deal about leadership. He describes what makes a good leader in today’s corporate and thriving world. His observations and lessons are quite poignant and I would say relevant to all of us. Jessper discusses how leadership has evolved and how today good leaders consciously work to build solid teams and spend much less time bossing people around and flaunting their power.
 
Another fact about Jessper is that he grew up with Asthma. Even so, he worked through the condition and today has run a number of full marathons. He also loves to travel and has visited all fifty states in the U.S.
 
Clearly Jessper is quite unstoppable and as you listen to our conversation he will tell you how you can become more unstoppable too.
 
 
 
<strong>About the Guest:</strong>
 
Jessper Maquindang, a seasoned leader with a rich experience spanning over 12 years, is the owner of FamiLEAD Management Consulting, helping leaders and managers build effective teams. His leadership journey is marked by his commitment to fostering workplace cultures that champion collaboration and innovation. Driven by a passion for creative brainstorming and continuous improvement, Jessper is always on the lookout for fresh ideas and novel approaches.
 
As an alumnus of the University of Southern California, Jessper holds an Executive Master’s Degree in Leadership.  His leadership impact has been recognized with the “40 Under Forty” award in Santa Clarita Valley, a testament to his significant contributions to the community.
 
Jessper’s influence extends beyond his immediate professional sphere. Jessper has served on the executive board of JCI USA (Junior Chamber International, USA), a national organization dedicated to providing leadership development opportunities for young people. He continues to guide future leaders as a mentor at his alma mater, the University of Southern California. Jessper has also served on the boards of an advanced Toastmasters club and the Southern California chapter of the National Speakers Association (NSA SoCal).
 
When he’s not leading teams or coaching leaders, Jessper immerses himself in training for marathons, delving into business books, and traveling around the country. In spite of growing up with asthma, Jessper has become a 15-time marathon runner. His story is one of passion, resilience, and the relentless pursuit of excellence.
 
<strong>Ways to connect with Jessper:</strong>
 
LinkedIn:
<a href="https://www.linkedin.com/in/jmaquindang" rel="nofollow">https://www.linkedin.com/in/jmaquindang</a></p>
<p>Website:
<a href="https://www.famileadconsulting.com" rel="nofollow">https://www.famileadconsulting.com</a></p>
<p>Jessper's personal story:
<a href="https://signalscv.com/2024/07/once-an-asthma-victim-now-a-marathon-runner/" rel="nofollow">https://signalscv.com/2024/07/once-an-asthma-victim-now-a-marathon-runner/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, a pleasant hello to you, wherever you happen to be today. Welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected, which is more fun. Meet I am your host. Mike Hingson, we're really glad that you're here with us today and today, well, we're going to what, what has to be a California podcast, because our guest jes Jessper Maquindang is from California. He's a USC graduate. So was my wife. He lives in Santa Clarita, so he's over the mountains from where we live. He has degrees in leadership. He's a marathon runner, and that, after a story that he'll tell you in just a little bit growing up, had some challenges regarding that, but nevertheless, he is here, and we're here, and we're glad that all of you are here with us. So Jessper, welcome to unstoppable mindset. We're really glad you're here. Michael,
 
<strong>Jessper Maquindang ** 02:22
thank you for having me. I'm excited to join you today. Well,
 
</strong>Michael Hingson ** 02:26
glad you're really here. Well, why don't we start by you telling us a little bit about kind of the early Jessper growing up and all that sort of thing. Absolutely,
 
<strong>Jessper Maquindang ** 02:34
it starts with a memory, and a memory from my mother, and she shared it a few years ago, and I myself don't remember that memory myself, but she told me when I was about five or six, I went up to her and said, When I grow up, I want to be a leader. When I grow up, I want to be a leader. Now, when you think about it, it sounds really neat for a five or six year old to want to be a leader when they grow up, but when you reflect deeply, what does a five or six year old know about leadership? It's such an advanced topic for someone that age, I might as well said mom, when I grow up, I want to study microeconomics, but that was my journey. I don't remember that memory, but she had shared it with me a few years ago, but I realized over the years, various leadership opportunities just fell into my lap. I remember at a young age, serving the community, volunteering that was ingrained within me so supporting nonprofits as I grew older. When I went to college, I was involved in extracurricular activities such as student government and new student orientation. And after I graduated, I landed in a travel company where I was promoted to a supervisory role, where I did get first hand experience in leading a team. And then over the years, I was just so inspired by what I did, I went back to school, went to USC for my Executive Master's degree in leadership, learn more about those best practices in the field. And after I graduated, I landed in a fortune 500 management development program where I had the opportunity to get a peek of what the operations look like for a larger company, and I can take those insights and pretty much share them anywhere. But overall, just looking at my background and the experiences that I've gained over the years, I've come to learn that leadership is really that opportunity to learn and grow from your experiences and share that experience with others. So I would say that's the early journey of the younger Jasper McCune,
 
</strong>Michael Hingson ** 04:50
well, certainly relevant by any standard. I I love talking about leadership. I've been very deeply involved. With it most of my life, starting in sales and then sales management and owning my own company and being a senior manager for other companies as well. And one of the things that I love to say is and I've read about leaders, and I've read books about leadership and studied them and so on, but I love to say that I have learned more about leadership and teamwork and trust and motivation from working with eight guide dogs than I've ever learned from Ken Blanchard and Tony Robbins and all those folks, because it becomes very personal and the additional challenge that someone like I have is that I work with and build a team with someone who doesn't speak the same language I do. And we have to learn to communicate, and we have to learn to build trust. The value is and the the wonderful part of it is working with dogs, they're more open to trust than we tend to be, and so I can see how to develop a trusting relationship and then make it happen. Dogs love unconditionally, I do believe that, but they don't trust unconditionally. And I was even asked yesterday, how long does it take to really develop a good, strong relationship with your guide dogs? And I'd say it takes a good year to truly develop the seamless, teaming relationship that one wants, and it takes a lot of work. So I stand by I learn more from dogs than I have from other sources. Michael, that
 
<strong>Jessper Maquindang ** 06:40
is such an interesting insight. I didn't even think about the leadership connection between dog and humans, and when you brought that up, that gave me another perspective to think about.
 
</strong>Michael Hingson ** 06:52
And well, the the issue is that the purpose of a guide dog is to make sure that we walk safely. It's my job to know where to go and how to get there. So we each have a job to do, and our jobs, although they interrelate, are different, and so someone has to be the leader of the team. And dogs really want us to be the leaders. They look to us. They recognize that value when we carry it out. Well, it works in a wonderful way. So for me, working with a guide dog and developing that relationship means that I need to be confident and tell the dog what I want the dog to do, like turn left, right, go forward, or whatever, and also recognize that the dog has some authority to do things such as, let's say we're at a street corner and I suddenly tell the dog to go forward, and the dog doesn't go. I need to respect the fact that there's probably a reason that the dog didn't go. That is to say, very rarely do guide dogs really get distracted. And when they do get distracted, I mean, if a bird flies right in front of their nose, they're going to see it, but I can tell that, and I know what's happening. But primarily, when a dog doesn't do what I expect it to do, it's because of a service called Intelligent Disobedience. That is to say, the dog has the authority not to do what I want if it feels it's going to put us in danger. So I'm at the street corner and I tell the dog to go forward, and the dog won't go probably today, that is because there's a quiet car or hybrid vehicle coming down the road, and I don't hear it, but the dog sees it, and the dog going, on, I'm not going to get out there and get either of us hit, and they have the authority to do that. So as I said, we each have a job to do in the process, and we have to carry out those those processes well. And the dog looks to Me for guidance, to know when it's doing its job well. And likewise, I have to observe the dog communicate with the dog when the dog's not feeling well, or feeling unhappy, or whatever. I'm the one that has to interpret that and act as the team leader, the confess II, the spiritual guide, if you will, for the for the team, and so many other things. And there is also so much to learn from working with dogs like dogs don't do, what if, when a dog works or does whatever it does, is doing it in the moment. So dogs don't do a lot of what if, hence, they don't tend to have the same kind of fears that we do, because we What if everything, and we never seem to learn how to be introspective and recognize that we should really only worry about the things that we can control and stop worrying about everything else, because it's not going to do us any good. And so we worry about everything. And we develop so many fears that really are a problem. I talk about that in the new book that's that I've written, called Live like a guide dog. It's all about learning to control fear, but it's about the lessons I learned in that regard from eight dogs. And it is fascinating. Yeah, there's a lot to learn from dogs, if we would, but try
 
<strong>Jessper Maquindang ** 10:21
very great insight and leadership well, so you wanted
 
</strong>Michael Hingson ** 10:25
to be a leader from five or six years old, and you obviously did things to kind of make that happen or get attracted to it. So tell me about when you went to USC or your college days, and how did leadership interact or become a part of what you did there? That's
 
<strong>Jessper Maquindang ** 10:46
right. So when I went to USC, I wanted to learn more about the field, because when I was a supervisor at my first job, I had the opportunity to really learn what works and what doesn't work, and I wanted to expand on that. And when I was at USC, we were reading books from such great authors like Marshall Goldsmith, other sources that give us another perspective of what leadership really means. And in today's world, we've moved on from traditional leadership, where you see a manager being very demanding and showing high levels of authority. We want to moved on to that today, leadership is more about empathy and really supporting the growth and development of the people that work for you, the people that report to you. It's all about making sure as a team, we're all working together to achieve our goals, instead of having one person send their demands and expect everyone to follow those days are not effective today and as we move forward into the future, what I've learned about leadership, and especially at USC, leadership, is being more adaptable and supportive with the people that we work with.
 
</strong>Michael Hingson ** 12:12
How many leaders or what kind of percentage of people do you think really understand that, as opposed to being a boss and continuing to just try to exert their authority. Based
 
<strong>Jessper Maquindang ** 12:25
on my experience, I would say more and more people are embracing this new form of leadership where we are supportive, there are still leaders and managers that are attracted to their power. They're not effective as they could be. But on the other hand, the leaders who are embracing this constructive form of leadership where other people are getting the opportunity to share their voices, they're getting better results compared to managers who are showing off their authority and being bossy and stepping on the foot of other people and not really giving them a voice. So I would say there are more people who are embracing more adaptable and supportive form of leadership.
 
</strong>Michael Hingson ** 13:13
What are some of the basic characteristics that you would define that exist in leaders today, what makes you a leader?
 
<strong>Jessper Maquindang ** 13:23
So with leadership, there are four Super skills that make a leader effective, and the four Super skills are public speaking, public listening, private speaking and private listening. So for public speaking, it's what we do know about people going up on stage, not literally, but they can be in front of the boardroom at a meeting and really sharing the direction of where everyone needs to go. I know there are some people who are nervous about the idea of public speaking. You don't have to necessarily like it. You don't have to Love Public Speaking. You can even despise it. But as a leader, it does get to a point where other people look up to you to display and promote the vision and direction of where the team is going, and that's where people will depend on you as a leader to really express that direction, and the next one is public listening, and that is where a leader has the courage to step aside and give other people the stage, and again, not the literal stage, but they could be At the office in front of everyone else or along the same table, but the idea behind public listening is to give your team members the opportunity to share their voice, share their perspectives, share their thoughts. Because when it comes to leadership, the leader does not. Really have to be the only one throwing all those ideas out there and perspectives demands. It's important to give other people that opportunity to really share what's on their mind. And then next is private speaking. And for that, I know, when people hear private speaking, does that mean a leader hides in the corner and start talking? Starts talking to themselves? No, not necessarily. What private speaking means to me is it's a phrase I use for coaching and mentoring, those one on one conversations with your employers, with your team members, with your staff. I call it private speaking because those conversations should be held in private. Whatever you and your team member shares with you, for example, it's it wouldn't be fair to say, oh, everyone did you? Did you know what Michael told me today? He said, this, this and this, again, when it comes to coaching and mentoring, you want to respect the privacy of those conversations, because your employees will share information that you would not get publicly. And lastly, it is private listening, and for this, a leader is really spending the time to discover their capabilities from within. So for some people, that comes in the form of meditation, where they're really being in the moment, present and just listening to the voice within themselves, also an effective way for private listening to occur and learn more about yourself is to take leadership development assistance, where you are seeing firsthand the strengths and the areas that you can work on, giving you the opportunity to really reflect and see how you can be a more effective leader. So the four Super skills of an effective leader is public speaking, public listening, private speaking and private listening.
 
</strong>Michael Hingson ** 16:56
I like the way you put all of that, and I like especially when you're talking about private listening, meditating, and really stepping back and becoming more self, analytical and introspective. That's something that we talk about a lot in live like a guide dog, because you will develop your mind. I guess the best way to put is heal developing your mind if you use it, and one of the best ways to use it is to look at what you do. Look at yourself. I encourage people at the end of the day to take a step back and look at what happened today, and look at what worked what didn't work. Don't ever regard something as a failure. It's a learning experience. But I think we gotta get away from negativity. For years, I used to use the term, I'm my own worst critic, and I realized literally, just over the last year, wrong thing to say, I'm my own best teacher, because I'm the only one who can really teach me. Other people can give me information, but I'm the one that has to internalize it. And so the fact is that I would rather look at it from a positive standpoint. That is, I'm my own best teacher than anything else, and I should look at everything that happens during the day to see what I can learn from and even the things that went well, could I have done it even better? And look at how all of that comes together? And I think that it's it's so important that we deal with ourselves in that way, because that helps us develop a much better mindset of how to move forward in the future, and it also helps cut back on fears, because invariably, you're going to think about things like, Why was I afraid of that today? Oh, maybe I really shouldn't have been because I didn't really have any influence over that. It's just something that occurred, and people can start to learn that they don't need to fear everything that they fear.
 
<strong>Jessper Maquindang ** 19:06
That's right. When it comes to private listening, it's all about that self awareness and overall, over all awareness and turning problems into opportunities. So you did bring up a excellent perspective. Michael, yeah,
 
</strong>Michael Hingson ** 19:22
we should. We should really always look at what goes on and again. We should always look for ways to hone our skills and improve ourselves, because we're the best ones at making that happen, if we're open to really listening to our inner voice that is ready to guide us anytime that we will allow it to do. So it's not a noisy voice, it's a quiet voice, but it's there if we would learn to listen to it
 
<strong>Jessper Maquindang ** 19:53
absolutely and when it comes to taking that moment to really reflect, you can come up with. So many ideas that you would not have discovered if you were in a rush and just moving in a fast paced world and getting lost in into it. But when you take a moment to step back, take a deep breath and really slow down, it gives you an opportunity to come up with new insights that you wouldn't have discovered otherwise,
 
</strong>Michael Hingson ** 20:24
yeah, and it's so important to do that, and the insights were always there, but you weren't paying attention to them. You were just running around crazy. So you do need to take the time to stop and listen and learn. And it's amazing what will happen. One of the things that that I've always felt as as a leader, my job was, and I would always tell people I hired about this, my job is to not boss you around. I hired you because I assumed that you could do the job. You can miss me, that you could do the job that I want you to do. My job is to add value to you, to help you. And what that really means is that you and I need to work to see how we blend our skills so that I can better enhance what you do, because I want you to be successful.
 
<strong>Jessper Maquindang ** 21:17
That's right, that reminds me of a quote that I was as I was scrolling through LinkedIn, there was a quote that I saw that you hired smart people, let them do their job, trust them to do their job. And it was something along those lines, but Right, yes,
 
</strong>Michael Hingson ** 21:31
but even so, you do trust them to do their job. But the other part about it is, can you help them do their job better, and that's a that's a skill that I think a lot of people still really need to learn. On both sides, I have had people who I've said that to who never really figured it out, and they weren't really great listeners at sales, and they didn't do some of the things that they needed to do to be more successful at selling, but they also weren't willing to explore how to to better themselves and send and hence, they didn't necessarily stay at the company as long as they might have. But the people who really got it and who discovered that I, for example, am very technical, I listen. I'm unique being blind in the kind of world where we were selling high tech products to Wall Street, I was was enough of a unique individual that it was worth taking me along and letting me do demonstrations and product discussions. Again, my master's degree is in physics, so I'm pretty technical anyway. But one of the fun things that happened after one of those presentations was my sales guy, who was my best sales guy, said, How come, you know, all this stuff, and I don't, and I said, Did you read the product bulletin that came out last week? Well, no, I didn't have time. I said, there you go. If you had, you might have known more than what you would have known more than you do, which doesn't necessarily, in of itself, mean that you're would be better at presenting it. I didn't say that part, but, but the reality is that it is what I knew how to do. And we fed off each other very well, and we were both able to make him more successful than he otherwise would have been, which is really what it's all about,
 
<strong>Jessper Maquindang ** 23:27
that's right. It reminds me of the writings from Brian Tracy, where he would remind us that the people who really take an effective approach in their learning and personal growth, those are the ones who are more likely to succeed in this world,
 
</strong>Michael Hingson ** 23:44
yeah, which is very true. You've got to take responsibility for and take charge of your own growth and recognize that there's always stuff to learn there. There's always stuff that somebody else knows that would be helpful for you to get to know as well. And you should never resent people just because they know something you didn't know. It's cool when you get to learn it, and then you get to use it, and probably will impress them, because then they see you using and they go, I you caught on that, huh? So it is what we have to do that we don't do nearly as much as we should.
 
<strong>Jessper Maquindang ** 24:26
That's right, that reminds me of the world of coaching and mentoring too. There are so many more experienced professionals in the world that when we learn from them, that gives us the opportunity to really take in their insights, and when we use their insights that'll accelerate our process in becoming more successful in our journey of Professor professional development.
 
</strong>Michael Hingson ** 24:49
Yeah, our leaders, or should leaders be pretty resilient people?
 
<strong>Jessper Maquindang ** 24:55
I believe so. Because when you think about it, in today's world of leadership, there's. Just so much going on, especially in our fast paced society. When you look at working with teams, people have different perspectives. When you look at projects, there are so many items that just go into a project, and so many moving parts. And when you look at change itself, it's disruption, interruption, you name it. It's moving in all directions. And as a leader, sometimes something somewhere can knock you off course or knock you down. But you have a choice. You can stay down and worry, but that's not very productive, or you can get back up again. And when you do get back up, you get another chance to really find ways to whatever you were working on. You can make that better. It's a much more productive process when you're when you continue to get back up and really challenge yourself to find new ways to move forward. So it is important to be resilient, because there's when you look, look at change itself and how it's just shifting so many things around. If you're not as resilient, you're not going to be able to adapt to that change. But if you continue to get back up, roll your sleeves up, you'll be in a much better position as you really find new ways to build on yourself and move forward.
 
</strong>Michael Hingson ** 26:26
But a resilient leader isn't someone who is so stubborn that they think that they've got the only solution. It's really getting back up and looking at what happened and then moving forward in whatever way is the most appropriate to really make progress for you as the leader and your team.
 
<strong>Jessper Maquindang ** 26:48
That's an excellent insight, especially when a leader is so stuck in one way, it's really going to present challenges. It reminds me of the quote we've always done it that way, if a leader sticks to that message, they're going to get lost in the past, and they're not really going to be able to adapt to the future, or at the same time, their team members might not really relate well to that leader who just sticks with one idea. Because in today's world, if you want to be more successful in the projects and the processes that you're trying to build. It really helps to get the perspectives and insights of everyone on your team, instead of that one person who's just promoting one idea. It's not going to get very far. I think
 
</strong>Michael Hingson ** 27:37
one of the characteristics of a good leader is also knowing when to relinquish leadership because someone else has a skill that maybe they are able to do something better than you, and you've got to allow them to help guide the team, because they've got the particular skill that's necessary to do That.
 
<strong>Jessper Maquindang ** 28:01
That reminds me of two things. The first thing is that leaders should not be intimidated by other people who have a skill that they're lacking. They should actually embrace that opportunity, because our skills are complimentary when we work with our teams, someone has a certain ability or skill set that when we're all working together, it's like a puzzle piece, and when all the puzzle all puzzle pieces fit together, you'll be able to solve whatever you were working on. And the second part that this reminds me of is the idea of servant leadership for a leader, gone are the days where a leader should be demanding and be the best in terms of thinking they know everything and have everything. In today's world, a leader should be in a more servant leadership role, where they're supporting the growth and development of their team members and accepting that other people have skills that they might not have, because, as I mentioned earlier, working in a team is like having different puzzle pieces, and when it all fits together, you're solving that puzzle piece faster.
 
</strong>Michael Hingson ** 29:17
And you know, we talked about introspection and looking at the end of the day and analyzing what goes on. The more of that that you do, and the more time, as every day as you can and should do, every time you do that, your mind muscle develops more. And the more of it you do, the faster you'll be able to do it, and the faster you'll be able to then analyze and make decisions. So that the whole idea, though, is that you've got to train yourself to do that, and that's not something that anyone can do for you, but you can certainly learn to recognize a lot of the different kinds of things that we're both talking about, and you. Can work faster and smarter if you take the time to teach yourself how to deal with all that. That's
 
<strong>Jessper Maquindang ** 30:07
right. And then I know one way for leaders who have implemented that idea is journaling, just that open flow of getting your thoughts on a page that really helps, because you're getting the opportunity to really look at the ideas that you're writing down, positive or negative, and once those ideas are on the page, you can reflect deeper on each item that you've written down, giving you a much better understanding of how you can really improve that process or project or task that you were working on. So journaling really does help in really building your perspective someone
 
</strong>Michael Hingson ** 30:50
who really does that well and who journals, or however you do it. I tend not to journal a lot, but I've got other ways of recording information. So, so I do that. But the point is, then five years later, you go back and look at some of those early journal things, and you go, Oh my gosh, look what I've learned. Or, oh my gosh, I forgot all about that. What a neat thing I got to pick that up and do that again, journaling and having a way to record and be able to look back at what your thoughts are is extremely important, and it again, adds another dimension and a lot of value to you as an effective leader,
 
<strong>Jessper Maquindang ** 31:36
absolutely, because when you're journaling, you're writing down a lot of the ideas that have been on your mind. And for me, I use a more free flowing type of journaling where I'm really just dumping whatever I have on my mind and just throwing it out there. Because although there are no connections at that moment over time, I realized that there are certain themes that I can connect, and start to really see where all the dots are connecting, and find certain ideas and similar similarities and maybe even contrast, but working with those ideas and seeing what I can do and how I can actually use those ideas in Some of the future projects that I'm working on. So it really helps to get your thoughts out there. When
 
</strong>Michael Hingson ** 32:25
I was at UC Irvine, I actually went and took a course in transcendental meditation, and one of the things that they said is, when you're meditating, you need to let your mind just flow. You don't want to write things down, because it might very well be nonsense and and so on. But at the end, you can learn and remember and then write down ideas that came to you during the time that you meditate. And the reality is that the free flowing kind of technique that you're talking about makes a lot of sense, because what you want to do is get the thoughts down. There's no such thing as a good idea or a bad idea, they're all ideas. You may find that it won't work or some idea won't work today, but that doesn't make it a bad idea, because in five years, it might just be the way to go. But if you don't write it down and you forget it, then you've lost it.
 
<strong>Jessper Maquindang ** 33:17
That's right, that also works with a team in the form of brainstorming, I've seen situations where someone leading the team, where another team member will share an idea, and that leader of that team will say, well, that's not really realistic. When it comes to brainstorming, it is important to let all ideas flow. You don't want to turn anyone down, because, as you said, maybe a unique idea today will be useful and valuable in the future.
 
</strong>Michael Hingson ** 33:45
My typical reaction when I even think that something might not be overly realistic, it means to me, somebody's thought about something and I don't really understand it. So my immediate response would be, tell me more about that. And a lot of times that request leads to insights that I never had that make for a better situation all the way around. And it turns out, the idea wasn't really such a horrible and unrealistic idea at all, but you're right being negative. That's not realistic. That's not a good way to support a team, and I think it's very important that we recognize that it's all about supporting the team. So tell me a little bit about your thoughts about unstoppable perseverance and why that helps to make a good leader. Oh, that's right, I guess that goes into a little bit resilience. But, yeah, go ahead. Similar
 
<strong>Jessper Maquindang ** 34:47
with resilience. It's the opportunity when you get knocked down. It's that opportunity to get back up. And for perseverance, very similar for unstoppable perseverance, for a leader to not give up in. Keep pushing through, because with the situations that I shared earlier, the teams that you work with, the projects even change itself. In today's fast paced world, it's going to push you aside and maybe push you down. But if you're going to be worried about all these changes, it's not productive. It's not going to get you anywhere. But if you continue to push through and really show your perseverance and take charge and just really push forward, you'll get much better results when you continue to have that energy to just never get knocked down.
 
</strong>Michael Hingson ** 35:41
Of course, taking charge also means taking charge in a in a positive way, and not in a bossy way. That's right, yeah, and that's that's really crucial,
 
<strong>Jessper Maquindang ** 35:51
yes. So when it comes to taking charge, it's really being proactive about growing and your well being, and really understanding what you can do better. And again, it's not about that manager having too much power when it comes to taking charge. It's about being proactive about your personal growth.
 
</strong>Michael Hingson ** 36:14
So kind of summing up some of this in a bit. What is the most effective style of leadership. You think the
 
<strong>Jessper Maquindang ** 36:21
effective style of leadership that I've learned based on my experience is servant leadership, and I've learned of two different major definitions. I like one better than the other, and I'll explain why, but the first definition that I've heard about servant leadership is putting the needs of others above yourself. And the second definition of servant leadership is serving in the sense of supporting the growth and well being of others. And what I like is that growth and well being, because when it comes to supporting other people, you don't necessarily have to lower your own priority of yourself. When it comes to servant leadership, you're part of a team. You're on the same level as everyone else. You want to share your voice, and at the same time, you don't want to be the one taking all the all the power you want to share it. And when it comes to servant leadership, you're really giving other people the opportunity to share what's on their mind and what they'd like to do to become more effective in themselves. So servant leadership is supporting that journey of helping other people succeed?
 
</strong>Michael Hingson ** 37:44
Yeah, well, when we talk about leadership, and we've talked about teamwork and so on, in a sense, they're, they're equate, they're not equivalent, but they're, they're related, but they're also different. So the whole issue of building an effective team is a real challenge, and I've been involved in a lot of team building exercises and so on over the years. But how do you go about really growing a good, effective human team? And I put it that way, because I can sit here and talk about what I do with with dogs and and how we develop a very close bonding relationship. And what is really scary is it is very easy to destroy that or, or at least injure the relationship with the dog. If you don't respect the dog, and you look down on the dog, and you don't really realize recognizing the dog is doing its job, and they sense that, and they won't always necessarily communicate it back to you directly. But you know, in the case of humans, how do we develop good human teams?
 
<strong>Jessper Maquindang ** 38:58
That's right, the first part, I would say, is really getting a pulse on the morale. You want to make sure everyone is being heard and not being ignored or shut out as a leader. You want to ensure that the team member is really part of the team. And the second part is active listening, where the leader needs to intentionally and deliberately provide that space for other people to share their voice. Because if a leader is just taking everything up and doing all the talking and just doing all of the things himself or herself. It's really going to cut off the opportunities where an employee could have shared a great idea, but then you're just leaving it to one person to implement their idea of what needs to happen. So for an effective team to develop, one is. All about that morale and giving other people the space to feel like they are part of a team. And the second part is listening to the other team members and giving them that space to share what's on their mind and maybe even provide great ideas.
 
</strong>Michael Hingson ** 40:17
And you know, the issue is that, once again, in developing the relationships, you're going to have some ideas that are stronger and more productive than others. I'm not going to use the word bad, but still, everyone does have to have the opportunity to say what they think and to contribute, and when they have the opportunity to do that, they're going to be much more productive, and they're going to be much more willing to be part of the team.
 
<strong>Jessper Maquindang ** 40:50
That's right when you're giving another person the floor, metaphorically, but when you're giving them that space to share what's on their mind, you're really giving them those opportunities to share what the team can do to really grow together again, when there's no such thing as a bad idea, you want to give that space for everyone to share, because, As we've learned earlier, maybe an idea that's unique today will be useful and valuable maybe a few months down the line, or maybe a year down the line. But when you dig deeper into an idea, again, no bad ideas. When you dig deeper, you'll get more insights into what that team member was sharing.
 
</strong>Michael Hingson ** 41:38
One of the best books. One of my favorite books that I've read through the years is a book called The Five Dysfunctions of a Team by Patrick Lencioni. Have you read that I have? Yeah, I really like the ways that he discusses teams and teamwork and one of the most important things that he talks about in sometimes subtle but still very, very strong ways, is developing trust and allowing the team to be a group of people that learn to work together. But it is, it's about accountability, which really is all about developing trust. And I mentioned that earlier, that dogs are open to trust, we have learned so much about not trusting on how not to trust because we think everyone has a hidden agenda. And how can we trust this person? How do we break out of that pattern?
 
<strong>Jessper Maquindang ** 42:33
Yes, so especially when it comes to the Five Dysfunctions of a Team in that book, Patrick Lencioni does start with trust, and to really build in that trust, you want to have open conversations with your team to really express themselves and give them that voice, because if you're cutting other people off, they're not going to feel safe, they're not going to feel secure in their role. On the other hand, when you open up that space, you're giving other people to you're giving other people that opportunity to really understand each other. So that's where it really starts from, that sense of understanding and building that time for that understanding in there, because if you cut off that understanding again, you're going to make other people feel unsafe. And when people feel unsafe, that's where trust starts to break down. But on the other hand, when you're building a psychologically safe environment, people are more likely likely to speak up and really trust each other in how they want to work with each other.
 
</strong>Michael Hingson ** 43:40
So tell me, what do you do when you have a person who doesn't earn trust, because trust is something that has to be earned, or some person who just really, I don't want to use the term rubs people the wrong way, but maybe that's a good term to use in some senses. But what do you do when you have a person that doesn't seem to have any interest in really developing a two way trusting relationship? That's
 
<strong>Jessper Maquindang ** 44:11
right? In this case, maybe the leader or not, I wouldn't say the leader, but this member. Perhaps, maybe it's ego. Perhaps it's selfishness you want to really figure out what's going on. Perhaps there are maybe problems at home or just outside the workplace, or maybe inside the workplace, what I would do is take this member and have a one on one conversation to really discover, is there anything that's going on that's really hindering their ability to connect with others are they just disengaged in general? That's something you want to figure out, because when you really dig deep and discover what's really happening, you can start to find ways to alleviate that situation and. Help the member find ways to cope and really work better together. So if a team member is disengaged, why are they disengaged? Is it the work that they're doing? Are they not excited about it? Have that conversation. See, Employee Mr. Mrs. Employee, you're not really engaged by the work you do. Can you tell me more about what energizes you? And then, from those types of conversations, you can discover ways to really find tasks that have more meaning and significance for that person. And then another way, another reason that an employee might not be open is maybe there's some problems at home again to have those conversations say Mr. Mrs. Employee, just curious. You haven't been very open to other team members. Want to know what's going on is, is it something personal? Just want to make sure you're okay. And then when you open these conversations again, you can discover what this person is going through, and then over time, find ways to alleviate that search situation, and then you might have an opportunity to really get that team member back on track and have them interact better with other team members in a more healthier and productive way. So it's really about discovering what's going on so you can look into that and find ways to help that team member. You
 
</strong>Michael Hingson ** 46:27
ever find that there are people that just don't respond to any of that, though, and just won't work to develop trust? It's
 
<strong>Jessper Maquindang ** 46:33
possible, absolutely it's possible. There are team members who are just completely not open, and again, it's still very valuable to have a one on one conversation, sure, just to see what's going on, and then if the team member is just completely shut out, that might be an opportunity to have a conversation with that employee and say, Jasper, I know times have been Tough in working with this team. Is, it perhaps, maybe, is there another role you'd like to consider? You know, it's really about the giving the the member an opportunity to discover what's going to work well for them. Because if they're just not going to open up at all, it might be that. It might be a situation where that member wants to find something else, and again, have that conversation to see what's on that mind of that employee. But
 
</strong>Michael Hingson ** 47:27
I think that no matter what you do, it's important not to judge or be judgmental, because whatever is going on with that person is going on, and you as the leader, have to worry about the team, and if that person can't be part of it, then you help that person. Again, it goes back to you're adding value by helping that person find something else that makes sense to do, even if it's somewhere else. And I believe that that level of being supportive is extremely important.
 
<strong>Jessper Maquindang ** 47:58
That's right, it's very important to be supportive. If that team member is just not open again, you don't want to call out that team member for being unsupportive. You really want to be that open leader who really lends in a hand to see what you can do to help that team member move forward and find a productive way out, or maybe integrate, reintegrate back with that team. But again, it's all about giving that employee space to discover what's really going on, how they can move forward in a more productive and healthy way, right?
 
</strong>Michael Hingson ** 48:37
It's it, but you have to take ego out of it. That's right. So switching gears a little bit, you haven't talked about yet, the fact that you grew up having asthma and then you ended up starting to run marathons. Tell me more about that. That's
 
<strong>Jessper Maquindang ** 48:54
right. I believe it was at the age of eight. I was in second grade, and I was diagnosed with asthma, and I just remember that my parents, I know they were trying to be supportive, but they were really protective, and I just remember that for my safety, they would want me away from pets so I don't have a reaction to fur. They would keep me indoors just so I don't get a reaction to pollen or dust or any other pollutants outside, and I would just get stuck indoors for a while. And over time, I fell into that trap of placing those limits on myself as well. And I realized over time, I don't want my life to be defined by those limits, and I wanted to do something significant where I can overcome that type of obstacle. And the first thing that came up to my mind was something physical. And I just remember, for marathon runners having that big, major goal, I decided to add that to my bucket list. But I. Knew something like that would not be an overnight magic formula. I knew I had to take it one step at a time. So what I what I did is I started with a 5k of course, there were challenges along the way. Moved up to a 10k and then when I felt more comfortable a half marathon, and then when I finally reached the finish line of my first full marathon, that sense of joy and relief and really knowing that I could achieve something like that despite growing up with what I had as a young just throughout my life, it was a really meaningful goal that I had accomplished. So really, when it comes to having that marathon goal, for me, it was really a sense of not letting past limits define my life and really moving forward to accomplishing something more meaningful and significant for myself.
 
</strong>Michael Hingson ** 50:54
So clearly, there are symptoms that you experience that that indicated asthma. Did a lot of that dissipate or go away as you began to run more and more marathons and became more physical,
 
<strong>Jessper Maquindang ** 51:07
so as I became more physical, I learned to manage it, and when I came to training, I didn't want to overextend myself. And again, I knew I wasn't going to run 26.2 miles in one night. I worked my way up to make sure my body understood what I was doing again. No rushing, no intense, no over and, no over extending myself, not going too intense, but reaching a more comfortable space, comfortable space pace that I can take throughout my training. That way, I didn't put too much pressure on my body, but my body understood over time and managed itself to really reach that level once I got to that marathon and just completed it.
 
</strong>Michael Hingson ** 51:58
What's the fastest you've ever run a marathon.
 
<strong>Jessper Maquindang ** 52:01
So I believe it was either Las Vegas rock and roll or Santa Clarita, and it was about four hours and five minutes. Okay, so today not it's not the same. I was a lot younger and more speedy back then, but it's still a hobby I still enjoy well,
 
</strong>Michael Hingson ** 52:24
but still, that's still over six miles an hour. That's, it's not too bad, but it's, it's, it's fun to do, but you've done marathons in all states, I believe, have you not? Oh, no, uh, just 15. Oh, just 15. Okay, but I have traveled to all 50 states. You've traveled to all 50 states. So what caused you to do that just happened? Or what?
 
<strong>Jessper Maquindang ** 52:54
So for me, when I was younger, I had actually not imagined traveling to all 50 states, but when I landed my first job, it happened to be at a travel company, and the department I was working for, we created custom guidebooks for our clients who were traveling across the United States. And just throughout my time there, as I would flip through those guidebooks, I was just inspired by the landmarks and attractions that were featured on those pages, and I decided, one day, you know what, I will do some traveling and see where it goes. I had booked a trip with another company that provided bus tours, and I took one that took me through the southern states and the eastern states, and that was from Louisiana all the way to Florida, and from Florida all the way up to New York. And after that trip, well, actually, when I reached New York, the timing, unusually, I find my I found myself in the midst of Hurricane Sandy, so I did not get to do a lot of that full exploration and get that full New York experience. But when the storm was over, I still had the opportunity to walk around and take a look at what was available and what was safely opened. So again, I didn't get that full experience at the time because of the hurricane, but I would return a year later with my siblings to get the full tourist experience. So just after that group, after that bus tour, I was really inspired to finally put 50 states on my bucket list.
 
</strong>Michael Hingson ** 54:36
I have fond memories of living in New Jersey, and my wife and I going into New York and touring a lot of people around Midtown Manhattan. We'd walk over to Saint Patrick's Cathedral and walk up Fifth Avenue and just have a lot of fun touring around and and visiting some of the restaurants, which was was really enjoyable. What are some of the the. Memories and life lessons you think you've learned from traveling to all 50 states.
 
<strong>Jessper Maquindang ** 55:03
So the memories, I would say, starting with the memories is that first trip that I did with that bus tour, saw, well, I believe at least 12 states. So I really did get a great understanding of what's outside of my home state of California, because prior to 2012 I had only been to two states, which was my home state of California and Nevada. Because my family used to enjoy going to Las Vegas, but after that, I really got to see more of what our country had to offer. Another memory, I would say, is the state of Rhode Island. It's a small state, but I realized once I stepped foot there, there was a lot to explore. I remember seeing the Gilded Age mansions. Remember taking a walk on the Cliff Walk and just getting the view of the Atlantic Ocean from Eastern beach. So you can get a full day of Rhode Island when you plan accordingly. And then I would say another memory that I had with traveling was just really historic landmarks and attractions, the Alamo in Texas, freedom walk in Boston, well, the Freedom Trail in Boston, Freedom Trail, right? And the government buildings in Washington, DC. I'm not necessarily a history buff myself, but surrounding yourself with just artifacts that have been around for over 100 or 200 years. It's just a really neat feeling. So I would say it's just the history has been a great memory for me, and the lessons I've learned from traveling is, the first lesson is it's important to be adaptable. Plans change, especially when it comes to traveling. And for me, I've been in a handful of either delayed flights or canceled flights. In that situation, you want to really give yourself that space to discover what you can do with your time to be more productive. So if there's a delay, you have a choice. You can sit back and worry, or you can you can figure out ways to find another flight that works for your schedule, or you can find other productive ways to fill your schedule, maybe catch up on work. Maybe you can discover the airport, or if you have a lot of time, you can leave the airport and discover the city that you're in. So in any case, very important to be adaptable. The second part about the lessons I've learned is to be curious. There's a lot the world has to offer. If you're at a restaurant and you're ordering the same kinds of foods that you would normally eat at home, that's not really giving you the opportunity to explore what's out there. No, when you're in a new restaurant, maybe try ordering something that you've never tried before, and then that really gives you that opportunity to see what's out there. So be curious, and especially when you're going to new cities, instead of going to the typical tourist spots, maybe take some time to figure out, maybe in the moment, that there's an area that's less discovered, and you might want to see and check those out to see what's available there. So really be curious and explore the world out there. And then the last one, I would say, as a lesson that I've learned in traveling to all 50 states, is be present, be in the moment. I've seen many people where they're on vacation in a new city, and they're looking head down, staring at their phone, and they're really missing out in the opportunity of really being in another destination, because when you're in a different state and different city, you're not really going to get that opportunity as frequently as you would. So when you're at home, you know it's it's so easy to just stare at our phone and get distracted, but when you're in a different destination, you really want to take the opportunity to really understand that you're in a new situation. Be present. Be mindful. Be aware of the new things to discover around you, because when you are present, you're really giving yourself that space to enjoy where you are in the world,
 
</strong>Michael Hingson ** 59:36
right? Tell me about your company, yes.
 
<strong>Jessper Maquindang ** 59:40
So with the family management consulting, we help leaders and managers build stronger teams through team building activities, leadership development assessments and executive coaching. So for leadership development assessments, I find those really important, because it gives people that first. Experience of really understanding where they're coming from, what their strengths are, how they can improve. Because when you're getting that opportunity to learn more about yourself, you can find ways to be more effective. And when it comes to my approach, I believe in the power of teams, because when you're focused on your team, you're getting more work done than what an individual person can do by themselves. So I see value in promoting teamwork than having one person do all the work.
 
</strong>Michael Hingson ** 1:00:36
It's interesting the so your company, the name of the company is family, F, A, M, I, L, E, A, D, interesting name.
 
<strong>Jessper Maquindang ** 1:00:44
Yes, absolutely. So it is a playoff of the word family, because when it comes to a team, not necessarily believing that a team is the family, but when it comes to building a team, it's about that sense of community, that sense of belonging, that sense of togetherness, which is the values of being part of a family. And then the lead part, it's emphasized because leadership is an important aspect of bringing that sense of belonging, bringing that sense of togetherness, bringing that sense of community,
 
</strong>Michael Hingson ** 1:01:28
so people engage with you to come and help them develop better leadership styles or improve how they interact With the people in their own companies, or what correct
 
<strong>Jessper Maquindang ** 1:01:43
so it is having the leaders find more ways to be more effective, because when you have buy in from the leaders, and they're working on becoming more productive, again, when it when you look at Leadership, it all starts at the top, and when you're getting that productiveness from the leaders, that spills over to having a more effective team. And then once you have your team together, really finding ways to build them into just a stronger unit, and the ability to really open up that space to be more productive and working together and finding that strength as a team. Well, if people
 
</strong>Michael Hingson ** 1:02:24
want to reach out and and talk with you more, learn what you do, maybe engage you in your services. How do they do that? Absolutely.
 
<strong>Jessper Maquindang ** 1:02:32
So there are two ways. The first way is to visit my website, familead <a href="http://consulting.com" rel="nofollow">consulting.com</a>, and if you'd like to contact me there. There is a contact form, F,
 
</strong>Michael Hingson ** 1:02:42
F A, M, I, L, E, A, D, consulting,
 
<strong>Jessper Maquindang ** 1:02:45
<a href="http://correct.com" rel="nofollow">correct.com</a>. Okay. And then the other way to reach me is through LinkedIn, search for Jesper mukundang, I absolutely enjoy conversations about leadership, personal growth, professional development. If you just want to have a conversation about those topics, I'm absolutely happy to have them. So feel free to reach out search on LinkedIn for Jessper Maquindang. Spell that, if you would your first last name, please. First Name Jasper, J, E, S, S, P, E, R, last name mccunding, M, A, Q, U, I N, D, A N, G, Jassper Maquindang, dang well,
 
</strong>Michael Hingson ** 1:03:20
great. Well, Jessper, this has been fun. We need to do it again. I mean, it's kind of hard to really cover everything that we want to cover or can cover in an hour. So we should, we should have more discussions about this. I'd love to do that, but I really appreciate you taking the time to spend with us, and I hope all of you out there listening, enjoyed listening to Jessper and his many insights and his observations on leadership. I think there's a lot to be said for all the things that Jessper had to bring to us. I'd love to hear from you about your thoughts concerning our podcast. Please feel free to email me. Michael. H, i, m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. There's a contact form there as well. It's w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, we sure would appreciate it if you'd give us a five star rating. We value very much your ratings and your thoughts. Love to really get any insights that you have, and Jessper for you and for all of you listening, if you know of anyone that you think ought to be a good guest on unstoppable mindset, please introduce us. We'd love to meet more people to bring on to the podcast, because we want to help everyone see we all can be and are more unstoppable than we think we are. So again, I hope that you'll do that. I really hope that you'll reach out to Jessper and that he can help you with any leadership. Training and challenges that you need. So once again. Jessper, I want to thank you for being here. This has been absolutely wonderful. Michael
 
<strong>Jessper Maquindang ** 1:05:07
leadership, is just a beautiful topic. I enjoyed today's conversation. Thank you again for having me.
 
</strong>Michael Hingson ** 1:05:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leader Expert and Founder of FamiLEAD Management Consulting with Jessper Maquindang</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c9455a4f-ad88-42cc-8931-0305e7429773.mp3?source=rss&amp;ext=asset.mp3" length="96994870" type="audio/mpeg" />
<itunes:episode>312</itunes:episode>
</item>
<item><title>Episode 311 – Unstoppable Lifestyle Empowerment Alchemist with Rhonda Farrah</title>
<guid isPermaLink="false">https://pinecast.com/guid/75affa64-d8b5-4633-8f0b-a739fa897c7b</guid>
<pubDate>Tue, 18 Feb 2025 10:00:39 -0000</pubDate>

<itunes:duration>01:08:56</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0bb7c00d-e007-41a1-8fba-6af9e43d91c9/UM311-Rhonda_Farrah-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Most people would say that Rhonda Farrah has had a difficult and, at times, scary life. As you will hear, Rhonda had a pretty conservative upbringing. She will tell us that she was in fact surrounded by love from her family and even her extended family of aunts and uncles and grandparents who all lived under the same roof. Rhonda was the oldest of her siblings and many looked to her for strength and knowledge.
 
Rhonda went to college first majoring in Horticulture, but switched to Psychology. As she says, she likes to help things grow and while she loves gardening, she preferred to help people grow and development.
 
Rhonda, as part of her so-called difficult life spent six years in prison and while there discovered that she had a lump on her breast. She didn’t address the lump until she was released from prison. She used a combination of Western and Eastern medicine to complete eliminate the tumor without surgery. Also, fairly soon after leaving prison the sentence and charges she faced were completely expunged. While many told her she should litigate she disagreed and turned to forgiveness instead.
 
Today Rhonda coaches and teaches women to grow and learn to look within themselves to better understand how to grow and move forward. Rhonda calls herself a lifestyle empowerment alchemist. As she explains, an alchemist changes materials. She helps women to change by learning to look within for answers. As she says, if we look for answers, the best place to find them is within ourselves.
 
Rhonda offers many wonderful and relevant pieces of knowledge we all can learn to use. I think you will enjoy her story, her progress and her inspirational and unstoppable attitude very much.
 
 
 
<strong>About the Guest:</strong>
 
Rhonda M. Farrah, MA, DRWA, a LIFEstyle Empowerment Alchemist, Coach and prominent figure in personal development, has dedicated her years of insights as a psychotherapist to be a guiding light for women facing unique challenges, helping them embark on a transformative journey of Selfdiscovery and Empowerment.
 
In a world where external issues often command our attention, Rhonda Farrah stands out as a catalyst for inner growth with her mantra, “Fix Your Reflection First.” A beacon of hope for women who find themselves trapped in the throes of personal turmoil, be it in relationships, careers, or daily life.
 
Through her extensive career and profound dedication, Rhonda Farrah has spearheaded the Fix Your Reflection First method of realizing that both the joys and the setbacks in your life can serve you IF you can look past your immediate emotional response and use your Self-awareness to grow instead of pushing yourself down. Farrah’s holistic approach centers on Self-reflection and the restoration of Self-love as the cornerstone of personal growth and Change.
 
As a seasoned author, Empowerment Alchemist coach, speaker, entrepreneur, spiritual teacher, and educator, Rhonda has cultivated an extensive toolkit designed to assist individuals in addressing the challenges that hold them back and embracing the joys that propel them forward. Working with clients and companies from International Centers For Spiritual Living to the US Open Wellness Team, Rhonda’s teachings emphasize harnessing Self-awareness and leveraging life’s setbacks as opportunities for growth rather than obstacles.
 
Rhonda’s mission is to Empower women to prioritize their Self-love and Self-awareness, nurturing a profound alignment that positively influences every facet of their lives. Her work fosters a renewed sense of confidence and a hunger for personal growth, igniting a powerful journey of Self-discovery. Having written several e-books, Rhonda has participated as a Contributing Author to America’s Heroes, Leaders, Legends, The Power Of The Human Spirit, and America’s Leading Ladies Who Positively Impact Our World, featuring Oprah Winfrey and Melinda Gates.
 
<strong>Ways to connect with Rhonda:</strong>
 
Website: <a href="https://helpmerhondanow.com" rel="nofollow">https://helpmerhondanow.com</a>
Email: <a href="mailto:rhonda@helpmerhondanow.com" rel="nofollow">rhonda@helpmerhondanow.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/rhonda-m-farrah-ma-drwa-81097b14" rel="nofollow">https://www.linkedin.com/in/rhonda-m-farrah-ma-drwa-81097b14</a>
Facebook: <a href="https://www.facebook.com/rhonda.farrah" rel="nofollow">https://www.facebook.com/rhonda.farrah</a>
Instagram: <a href="https://www.instagram.com/helpmerhondanow_" rel="nofollow">https://www.instagram.com/helpmerhondanow_</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello and welcome to another episode of unstoppable mindset. I am your host, Mike Hingson, our guest today is Rhonda. And Rhonda pronounce your last name Farrah, which is what I thought. But I always like to make sure I get it right. Well, Rhonda Farrah is our guest, and as you will learn from her, Rhonda is a lifestyle empowerment Alchemist, and I'm intrigued to learn more about that and all sorts of other things. She especially helps women and helps ground them, I think, to summarize a lot of what she does, and we're going to talk about that. I know she talks and and in her bio, I read a lot about encouraging people to really think and center themselves. And that's something that we talk a lot about on various episodes of this podcast, and it's something that I talk about in the new book that is published in August of 2024 called Live like a guide dog, where I talk about and encourage people to be much more self analytical and look at themselves and take the time to do it, because it will create a lot less fear in their lives if they discover that they don't need to be afraid of so many things, but that's not something we're going to worry about as much today, unless Rhonda wants to talk about it, but we'll get there anyway. Rhonda, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Rhonda Farrah ** 02:50
Thank you so much, Michael, thank you for inviting me to be your guest. I love the name of your podcast, unstoppable mindset, because that's, after all, where everything begins, it
 
</strong>Michael Hingson ** 03:02
does. Well, why don't you start, since we talk about starting at the beginning by telling us a little bit kind of about the early Rhonda growing up and all
 
<strong>Rhonda Farrah ** 03:10
that stuff. Okay, yes, the early Rhonda growing up. Early Rhonda. I am originally from the East Coast. I grew up in Connecticut in a largely traditional household and family. I had a stay at home mom. I had dad who preferred mom stay at home. And I am the oldest of three brothers and one sister, and during that period of time, largely through grade three. You want to talk about my early days through grade three, I lived in an extended family, and many people know what that is. It was my parents, myself, my siblings, grandparents, at least one set at a time, aunts, uncle, one, uncle and great aunts, and it was a all under one roof, so there was a lot of love and there was a lot of discipline all at the same time. And it was a household primarily women, and my sense of nurturing and nurturing nurturance began very early with that feminine influence there. It's not that men don't nurture but I had an entourage of all that feminine presence around me, and also being the oldest of my siblings, I took on that while everyone's looking to you, Rhonda, that you're the role model so early on growing up, it was, I would have to say, We were a very conservative family, and I had conservative influences around me, and it actually paved the way for me wanting to. Not only to be in service of to others, but to go ahead and do my studies in psychology, counseling and educational psychology, and to help others be their highest and their best self. And that, that unstoppable mind, as you put it, is when we go within and we understand, how are we attending to the agenda of our soul that going within? So that's that's a brief that's a capitalized version of how I grew up. I like to play girls CYO softball. I was raised Catholic, Roman Catholic, later on, rebaptized a Christian. I honor all paths to God. I consider myself spiritual. I've always been spiritual, whether I realized it or not, and that, you know, that helps with that going within once, one says, Once I said, Yeah, I want to, I want to experience what is going within little Rhonda. And as I grew into an adult, and I got better at it, let's, let's put it that way, I got better at going within.
 
</strong>Michael Hingson ** 06:16
Well, yeah, and I think that's, that's important, and I think that that development of the brain is something that more people ought to do and and don't do nearly as much as as they should live like a guide dog. Is all about learning to control fear, because when I was in the World Trade Center and we had the emergency that we did on September 11, although I had plenty of fear, fear did not overwhelm or, as I put it, blind me. I used it as a powerful tool to help me focus. And the reason all that happened as I really figured out many, many years later and then started to write about it in the era of the pandemic was that I developed a mindset. I knew what to do because I researched what to do. It wasn't a matter of reading signs. Oh, I can read these signs that'll tell me what to do. That works until it doesn't, and it's not nearly the same as knowledge. And so I learned what to do. I talked to the Port Authority, police, the fire department, emergency preparedness people, and learned everything that I could about what was, what was occurring, or what what could occur in an emergency, and what to do in an emergency. And did it enough that it became a mindset for me, so that when it actually happened, although we never thought that it would, when it did, I was able to function because I had conducted a lot of self analysis and thought about, what do I do in this kind of situation? Realized I know what to do. Yeah, it's always possible the building could have just come down around us, and then where would we be? Well, we wouldn't be here talking about it, probably anyway, but knowing what to do was the issue, and we we, selectively or collectively as a society, tend not to do that. We think we can just read signs or Well, if it happens, it happens. But we don't think about that. But we think about so many other things. My gosh, what? What if one politician gets elected? What if another politician gets elected? What if any number of things happen? What if I go to the store and I get robbed and all sorts of things that we don't have any real control over, and we create so much fear because we don't just focus on the things that we can control and leave the rest alone. And I think that that is probably something that leans right into a lot of the things that you talk about,
 
<strong>Rhonda Farrah ** 08:53
yes, and that's you make an excellent point, because there's a point where we need to depend on what's going on within us. We can't depend on the government. We can't depend on the economy. We can't depend on the health care system, the pharmaceutical system. We need to listen to our intuitive self, to our authentic self from within and sure, I've been scared, sure, but with with stuff that happened within my all my own life. However, I wasn't paralyzed by fear. I didn't react. I responded, and that's really important for people to consider. We have so many questions, and especially now in these times, we're in chaotic we're in uncertain times. We're in a mess, basically, but the mess is here for us to learn, to grow and to move forward with that power from within, as I call it, our authentic power from. Then, and we, we all have, it's the power to thrive and not merely survive.
 
</strong>Michael Hingson ** 10:06
Yeah, and we all have the power to work together and to create harmony, if we would, but do it right
 
<strong>Rhonda Farrah ** 10:15
if we choose to. Yeah, it is a choice.
 
</strong>Michael Hingson ** 10:18
But make no mistake, it is a choice, and we can do it if we if we wanted to, and it would be so much more amazing how well people would get along on how much more we would accomplish if we did that.
 
<strong>Rhonda Farrah ** 10:32
That's absolutely correct. Michael, we are oftentimes we get caught up in what is different within us. You know, what are our differences? How about, let's talk about, how are we so similar, right? And that's where the strength comes in. That's where the power of numbers come in with that strength, with that power.
 
</strong>Michael Hingson ** 10:56
Agreed. So you grew up? Did you go to college?
 
<strong>Rhonda Farrah ** 11:01
I did. I attended the University of Connecticut under graduate school. And ironically, I didn't start out in psychology. I started out in horticulture, and was two years it's an agricultural college, actually the University of Connecticut. It was at that time. Now it's in the top 25 in the United States. And I enjoyed school. I enjoyed college immensely, and I always I switched to psychology. And let me tell you why. When I was a kid, I used to watch this show. It was The Bob Newhart Show, and he was a psychologist in this particular part in
 
</strong>Michael Hingson ** 11:52
that show, right?
 
<strong>Rhonda Farrah ** 11:54
And and for you know, unfortunately, several days ago, he made his transition. But when I heard that, I said, wow, look at how long ago. I mean, I admired him. I admired what he did. And I said, No, that's that's what I want to do. So I started out in horticulture, growing, okay, so I just switched to help people grow within themselves, and I am an avid gardener, by the way, and I like all those things with respect to preparing the soil, with respect to pruning, with respect to weeding so that you can grow healthy plants. And I'm a big advocate in growing where we are planted. We always have something to learn, if it regardless of situation, circumstance or happenstance. There's always something to learn wherever we're being planted or plant. There are no accidents, in my opinion, no coincidence, no happenstance. And we call everything forward into our lives to do just that, to grow when we are we are planted to experience joy, to experience sorrow,
 
</strong>Michael Hingson ** 13:05
and a lot of times when we experience sorrow, if we would really stop and think about it, we might find it's not as bad as we think too, right? But that happens, and that's again, it's a growth era and a growth thing to deal with. Yes,
 
<strong>Rhonda Farrah ** 13:20
yeah, absolutely. And you know that paved the way in psychology for me to become what I call a lifestyle, empowerment Alchemist, a coach, author and a speaker and alchemy, believe me, I am no left brain person. I alchemy is the precursor to chemistry. I never took chemistry. I opted for, I think it was environmental science. I was safe when there was a science requirement. I was good with that. But alchemy is indeed the precursor to chemistry, and it's the transmutation of one substance into another. So I learned by my own situations and circumstances. I have plenty of credentials, but my biggest credentials are that I came out on the good side, I'll say, On the positive side, on the Empowered side of some not so good situations and circumstances in my life. So that's why I refer to myself as an alchemist, and I am dedicated to awakening those who choose to be awakened, to opening their hearts, their minds, and most especially, their spirit within them, so that they can live their best life ever.
 
</strong>Michael Hingson ** 14:36
So in in your case, you you you do change things, what? What were some of the the maybe negative things that you had to work through that caused you to decide that you were truly an empowerment Alchemist, a lifestyle empowerment Alchemist, nothing
 
<strong>Rhonda Farrah ** 14:53
is negative unless, unless you think,
 
</strong>Michael Hingson ** 14:57
what challenges? Yes, the challenge. Challenges,
 
<strong>Rhonda Farrah ** 15:00
the struggles, the the adversity. Okay, six years in a woman's federal prison camp, breast cancer, several divorces, financial ruin was thrown in there, and it was like, wow, this is the not so good stuff that's happening, and it took me a while to understand. I called all this forward. I called all this forward for all the reasons why, whether it was poor choices, especially in the case of prison camp, called it forward to learn lessons and to to actually be in a major time out, because it began there that I began to realize my biggest struggle and challenge was I didn't know myself. I'd lost my sense of self. It I was in there somewhere, but I had lost my sense of self, and I needed to be literally extricated, separated from all that was familiar to me, so I could do something about that.
 
</strong>Michael Hingson ** 16:08
Yeah, how long ago was that that you were in the prison camp? No,
 
<strong>Rhonda Farrah ** 16:12
would have been. Actually, I was there when 911 hit. Okay, oh yeah, it's been a while, and I began that prison term of being of service to others, as well as myself, service set loosely in 20 in 2002 1000 in 2000 in 2000 and when 911 hit, I wasn't in a place where it was, you know, bars and razor wire or any of that. But when 911 hit, most I know my family and other people that I knew were saying she's probably in the safest place she can be. Yeah. And I said, Wow, this is actually happening. And I remember that happening. I remember I was actually part of a work cadre. I was teaching wellness classes as well to my fellow inmates, 300 women, and that came a little later, but it was part of a work cadre that went to the Presidio five days a week, five of us, five women, and we did Gardening. We did organization within, let's say, the warden's house that was up there on the Presidio. So I was part of the those that were trusted enough to be out five days a week. I mean, we had to go back, but so I experienced a lot. That was a gift and that was a blessing, and that is what got me through that instance. Just as other instances, I found the gift, I found the blessing in particularly like where I was at all times. But I did find gifts and blessings. I'm an avid runner. I had a track to run on. I a strength trainer. I had what was called a weight pile up there with antiquated equipment and everything else. But yet it was, it was mine. It was available to me. And so the gifts and the blessings come in in sometimes unlikely places, if you are open and receptive to them. And it wasn't about until a year after being incarcerated that I stopped banging the phone against the wall saying, Get me out of here. I had an aha moment. It was that period where I surrendered that I really began to peel away the onion skin that was keeping my sense of self, my true sense of self, self with a capital S at bay.
 
</strong>Michael Hingson ** 19:13
So you, as you said, started peeling back the onion and went on clearly, what was a journey of self discovery, and you began to realize, and I put it in quotes, I made these choices, and I'm the one that can fix it in the long run, in
 
<strong>Rhonda Farrah ** 19:39
the long run, right? But in the short run, I was learning more about myself than I ever imagined. Yeah, because I was separated from all those things that were my comfort zone, I was definitely out of my comfort zone, which is where our life really begins. When you're out of your comfort zone.
 
</strong>Michael Hingson ** 20:02
Yeah, and in so many ways and and, of course, that's the whole point that we get so comfortable on our comfort zone that we never really do look beyond it. And that's a problem, because life is all about so many things that we choose not to explore that would be so beneficial if we did? Yes,
 
<strong>Rhonda Farrah ** 20:26
absolutely, and I was pivoted right back into being of service to others.
 
</strong>Michael Hingson ** 20:35
Okay, by
 
<strong>Rhonda Farrah ** 20:36
teaching wellness classes and by you know there was a camaraderie. It was like women would say, Well, what about what should I do in this situation? What I said, I think you should take this time, because you have this time, literally time to explore from within, you can a lot of women that want to lose weight, they want to have better body image and otherwise. And those wellness classes were not just physical wellness classes I was teaching. It was emotional well, because that's how you get to the physical if you're working from the inside out, going within, then you're gonna have better results well being, rather than Ill being. And I would often say, you know, well, they would say, Well, when I get home, I'll get on a program and
 
</strong>Michael Hingson ** 21:36
lose weight, and yeah, when I,
 
<strong>Rhonda Farrah ** 21:39
when I said, Well, let me tell you what, when you go home, you're going to have to pay your rent, take care of your kids, have a job, and do everything else that you do in the real world without being institutionalized. So I said, there is a gift for being here. It's sad a lot of the times, because we all missed our families, but there is a gift and a blessing if we choose to know that so many women took me up on that some did not, and that's was their right. It's not my right, nor obligation, to want for someone what they do not want for themselves, not at all.
 
</strong>Michael Hingson ** 22:25
We are our own best teachers, and no one else can can do that for us,
 
<strong>Rhonda Farrah ** 22:30
right? That's exactly right, Michael, and it's it was an interesting time in my life. I actually so I was in my very early 40s, and I just turned 66 last last month, and I I never imagined that my midlife crisis, that was act one of my midlife crisis to be incarcerated to be and actually incarcerated to be liberated. I had more freedom getting to know myself and my true sense of self than I ever had at that point again, it wasn't all roses, it was pain, sorrow, emotional, largely, but I went through it. I felt, you've heard the the phrase, um, feel the fear, feel the pain, and do it anyway. Yeah, because it's subside. It's actually empowering to know that we have that power to feel pain, to feel sorrow, yet it will move us forward, or propel us forward. So
 
</strong>Michael Hingson ** 23:49
was that time in prison for you? Kind of the the end of Act One, and then the transition to act two.
 
<strong>Speaker 1 ** 23:57
Well, that was act one of my midlife crisis. Oh, you're master of your midlife crisis. That's my midlife crisis.
 
</strong>Rhonda Farrah ** 24:03
That that was that. But it was so surreal to me. I've never had a parking ticket or speeding violation, and it was like, What is this? So? Hard lessons, hard lessons when you do not trust your intuition. When you make poor choices, when you try to please people, just remember you, you will not come out on the best side of things, but you must go where you need to go to learn what you need to learn. Yeah, kind of like a college. It's an extra. Was an extra grad school,
 
<strong>Michael Hingson ** 24:45
well, and you said something very interesting, because, in reality, if you trust your intuition and you really work and develop that it will help you avoid things that otherwise you might not be able to avoid. But we. Don't tend to do that. And my favorite example of that is the game Trivial Pursuit. How often do you play that game and someone asked the question, and you think, I know the answer, and then you go, No, that can't be the right answer. And it turns out it was the right answer, and you should have answered with it. But, you know, it happens so often in so many ways, with so many things, yes.
 
</strong>Rhonda Farrah ** 25:19
So I mean, I took the best of a not so good situation and it was all right. It served me. It served me to empower me so that I could have that like in my that was a notch in my belt, to let people understand, that I could understand what they're going through because I was there.
 
<strong>Michael Hingson ** 25:47
So what happened when that time was over?
 
</strong>Rhonda Farrah ** 25:51
So I was teaching wellness classes there, and I was supposed to be released in April of 2005 and it got delayed until, I believe it was July of that year. And for 11 months I knew I had a lump on my breast, and I did nothing about it, but go within, meditation, prayer. I was not going to subject myself to the Bureau of Prisons, medical, and I took a risk, sure, but I went within and the intuition said, Okay, you're going to be all right. I call it my godling self, not my mere, earthling self. I didn't run around in this chaotic, chaotic tone and in every area of my life and say, Oh, my God, I got I got to do something about this. And no, I knew, but I knew what I had to do. I had to go within and reinforce that my authentic power would help me get through this? So that act two of midlife crisis is now entering in and I came home. I was living on the Monterey Peninsula, and we had to go to a halfway house for a month or so when they understood I had a lump on my breast, because I told them they couldn't wait to get rid of me from the halfway house. So I went home and I went to my gynecologist. He ordered a biopsy immediately, and in none other than breast cancer awareness month, October, I was diagnosed with nearly stage three breast cancer. And I'm a believer that what happens to us really happens for us. And that's that period incarceration strengthened me to get through this. And I was scared, but I was not in fear mode. I was not immobilized. And of course, biopsy comes back, and everyone's saying, what happened? What was it? And I, my response has always been, well, it's not the best news, but it's not the worst news, right either. And from that point, I met with my friends, would say, we're going to get you another breast. And I go, No, I don't want another breast. I like this one, and I have a nice little war scar right here, and I'm good. I'm good with that. No one has ever complained. So I'm good with all of it, because I'm good with it myself. And I got this feeling that had the best breast dye they called him in the United States, Dr Jeffrey Hyde, and he I was scared because I told my god, I heard about chemotherapy, surgery, radiation. And he said something to me that surprised me from within the Rhonda inside. He said, this can be chemically treated. And I said, What? And I was happy that it could be chemically treated. Okay, so I mean that meant chemotherapy. I was happy, but I was like, How could this be? I'm an athlete. I take care of myself. I don't have any negative vices or anything. And now this is happening and the incidents, so here I am the nurturer. Okay? I nourish others now. I help them be their highest and best self by taking the. The adversity as well as the joys, and making it work for them, if they choose that finding the gift of the blessing. So here I am the nurturer now realizing that incidence of breast cancer in women is due to the fact that women do not nourish or nurture themselves. They're good with everyone else. Okay, they're good, but nourishing others. I wasn't nourishing myself. Couple that with and that had started well before prison. I was a people pleaser. I was a doormat at times, and I just went about my life. And that was that, until I got a major time out in prison camp, and then I got hit with the breast cancer thing, and I decided, well, oh, there's my aha breath. That's my god breath. I decided, well, I'm gonna, I'm going to do this with Eastern medicine. I began the practice of medical Qigong, and I put off going to chemotherapy, and my daughter looked at me as if I was nuts, and she says, I don't know when we're going to get a break. And I go, it's going to be okay. Everything's going to be great. Don't worry, I'm not going to die, because who will be here to run your life? Tell you to brush your teeth and all of that in between. And I mean, I was interjecting some of you into a very serious thing, and that day, I made a promise to myself and to my daughter, I am not only going to live, I'm going to dance at your wedding, and I'm going to see my grandchildren and all that happened. There you go. That happened. I've been cancer free for about 17 or 18 years now, but my point of telling you that is that the medical Qigong professional heat said, go back and get to your oncologist and get an ultrasound, because Western medicine has the best diagnostic tools. I went back to her, my daughter was with me, and she said to me, I don't know what you're doing, but you're shrinking your tumor. And I felt good about that. And then my daughter's head spun around on her neck, and she looked at the oncologist as well as me, and said, Are you buying this shit like that? And I knew then that was another fear of mine. There were enter that fear of surgery, chemotherapy and all of that in between. I knew then, no, you got to go through you go, you'll use Western and Eastern medicine. And I never looked back. I had chemo. They cleaned up the margins a little bit on one of my breasts, and I had 40 blasts of radiation. So I got over that fear. I mean, that's, I'm not a doctor person. I don't I don't like to go to doctors, so I needed to call that forward so that I could understand that I had that power from within me to face even that fear. But once again, I was pivoted right back into being of service to others and doing support groups with women with breast cancer. Cancer.
 
<strong>Michael Hingson ** 33:44
So when did you become cancer free?
 
</strong>Rhonda Farrah ** 33:49
It was the end of March, 2006 Okay, and so what claimed cancer free? What?
 
<strong>Michael Hingson ** 33:56
What did you do? How did Eastern medicine help with that. What? What was involved with the Eastern medicine aspect of it?
 
</strong>Rhonda Farrah ** 34:03
Well, even though I started the chemotherapy, I had very few side effects from chemotherapy, because I continued with the medical dig on. I continued with acupuncture and prayer chanting, so I had side effects. I'm a runner. I was, I wasn't running as quickly, but I was, I was moving along with my dog four days, sometimes five out of the week, and I went. I was very diligent on Thursdays at 11 o'clock. That was my chemotherapy. So I come I combined them, but I was glad I combined them, and I was glad I faced that fear of, Oh, my goodness,
 
<strong>Rhonda Farrah ** 34:52
I need to do this stuff that I don't like to do. Do. So I could have become a victim and said, Oh, poor me,
 
</strong>Rhonda Farrah ** 35:04
we would probably not be having this conversation right now, because it's a little over 35% of women with breast cancer. Yeah, never
 
<strong>Michael Hingson ** 35:12
fake it. Well, yeah, go ahead.
 
</strong>Rhonda Farrah ** 35:15
I didn't choose that. I chose. I chose my own healing once again, and whether I knew it or not, by helping others heal emotionally, most especially, I was healing, and I was becoming more empowered. And I just took this next scary piece of life, adventure of midlife crisis, and I made it work for me, rather than anything less.
 
<strong>Michael Hingson ** 35:46
But that's really the whole point of stepping back and doing introspection in your own life and thinking about it and listening to what you have to tell yourself, because that's where the real solutions come from in most anything that we do, if we but listen. And you know, we don't tend to listen to that inner voice nearly as much as we can or should, and we lead ourselves astray.
 
</strong>Rhonda Farrah ** 36:21
I so agree with that. Michael, you know, we, we have so many questions within understand that the answers are within us. Yeah, that's it, and it is an inside job to live the powered life, to live the life that you want to live. Perhaps the life that you dream about, it comes from here, that comes from the heart, space, the heart, the emotions. And I believe there's only two emotions, fear and love, right? Whatever emotion you're in creates your thoughts, and your thoughts create your external world,
 
<strong>Michael Hingson ** 36:59
and you have some control over how all that really shakes out in the end, we all
 
</strong>Rhonda Farrah ** 37:05
do. We're all our own Guru. That's it. If we only knew that we we all have a godly self, not merely an earthling self.
 
<strong>Michael Hingson ** 37:17
Well, I think, in reality, they're they're one in the same in various ways, but I hear what you're saying
 
</strong>Rhonda Farrah ** 37:23
the and whether you call it, I happen to call it God, because my upbringing it universe, source, spirit, the divine.
 
<strong>Michael Hingson ** 37:31
Well, God's a very powerful word. I have no problem using that. Yeah,
 
</strong>Rhonda Farrah ** 37:35
black people are afraid of the God word. I like the God word. Yeah, definitely. Every time, there it is again, the AHA breath, that's my god breath. It's a confirming breath. So we just confirmed that it's great to say the God word, and
 
<strong>Michael Hingson ** 37:51
it has nothing to do with any specific religion.
 
</strong>Rhonda Farrah ** 37:54
No, it does not.
 
<strong>Michael Hingson ** 37:58
So what happened after Act Two in your midlife crisis, world,
 
</strong>Rhonda Farrah ** 38:10
I was asked in an interview, and I'll get to act three. Adventure number three, I was once asked in an interview, what was the worst date you've been on? So I was videoed, and the long and short of it was, I said, Oh, I thinking about it. I don't date and meet somebody. We get to know one another. They asked me to marry them, and the rest is history. Enter two divorces. You know, pretty close together, five, six years apart, very short lived divorces. And I'll tell you what prison prepared me for, breast cancer, and prison and breast cancer together prepared me for a lot of people don't think prison or breast cancer would be worse than divorce. It wasn't the divorce, it was the betrayal. It was the trusting of someone and then, like being sideswiped, that was it. Sideswiped and lots of tears. I always say, wherever I was, tears and laughter are signs of growth. If one is not laughing or crying weeping, then you're not growing. And growth is essential if you're going to be your highest, best self, if you're going to be an empowered, your empowered self. So the first one was ugly, the second one was ugly, and but I, I, I know I have a formula for living in empower. Life, and boy, did I use it my formula, because, after all, I am an alchemist, is gratitude plus forgiveness equals living the life that you want to live. So I was, first of all, I was grateful for meeting these people, because they taught me again about myself. I was settling, no disrespect to whomever I was married to, but I was settling because, well, I don't want to be alone, and maybe no one will also come and blah, blah, blah. I mean, I went through these gyrations. I'm no stranger to feeling that way, and I'm very vulnerable. I think you know that by now, and I'm good, you can hold me up to the light, and I'm transparent because I'm okay, whereas I wasn't to begin with, and that's about two years ago. My brand changed to fix your reflection first and live your best life ever, because that's why we're not living our best life ever. It's not that everything must go right for us, it's that we can find the gift and the blessing when nothing is going right. My whole life fell apart only so it all together in better ways. So I went from that people pleaser door map to under to thanking those who I was pleasing and had used me as a doormat. Thank you. I got it now. Okay, I got it so when I look in the mirror now, I see the love of my life. Because unless we are able to understand who we are and our magnificence, we will attract much less. Again, no disrespect to any situation, circumstance or event, to any person that I have been with so and the other thing is, if you treat yourself like the love of your life,
 
42:11
you will attract the love of your life,
 
<strong>Rhonda Farrah ** 42:14
not only in a romantic situation, in every freaking area of your life, you will attract the best of the best,
 
</strong>Michael Hingson ** 42:24
and I gather you've done that.
 
<strong>Rhonda Farrah ** 42:26
Oh, I'm open to love, but I'm not, I'm not with any I'm single and but I'm not, like, not in any dating sites or anything like that, right? I'm I'm working with myself,
 
</strong>Michael Hingson ** 42:40
yeah, well, that's what I'm getting at and yeah, that's
 
<strong>Rhonda Farrah ** 42:44
who I'm with. I'm with myself. Because wherever we go, we take ourselves with us, and
 
</strong>Michael Hingson ** 42:48
somebody might come along at some point that you develop a relationship with, but you're going to look at it differently now than you have in the past. Absolutely, absolutely, which is so cool.
 
<strong>Rhonda Farrah ** 43:06
It's what needs to happen. If it happened to me, then I have the right to say, well, it could happen to you too,
 
</strong>Michael Hingson ** 43:15
and it's not an ego issue. To say you're the love of your life. That's That's not it at all, and and it's important, I think, that people understand that it is that you're you're happy with yourself, you respect yourself. Now, my life was different than yours. My wife and I got married in 1982 and she passed two years ago, almost two years ago. So we were married 40 years and lots of wonderful memories, and I don't know what will happen in the future, although I'm not looking for any anything like the romantic kind of thing to happen, although some people told me I'm crazy and I should, but my response is, you know, Karen is monitoring from somewhere, and if I misbehave, I'm going to hear about it. So I got to be a good kid. That's
 
<strong>Rhonda Farrah ** 44:05
it. And it works. And it works because it works for you, and this works differently for everyone, exactly, right. It works differently for everyone, but, and I have to say, and sometimes an audience will go up one side of me and down the other when I say, you know, selfishness is the most selfless thing we can do, right? I think, especially as a woman.
 
</strong>Michael Hingson ** 44:33
Well, yeah, I would say everyone, but I hear what you're saying, but I hear what you're saying. Well, so what do you do today, what, what is your, your your job, or whatever, or what do you what do you do with your life today?
 
<strong>Rhonda Farrah ** 44:49
With my life today, I I have dual duties after divorces. I was heading back to Connecticut. I. All my family's in Connecticut, two grandchildren. And not that I don't love the rest of my family, but, you know, grandkids, yeah, okay, I could do this, and ages 10 and eight, and a friend of mine, that's why I'm in Colorado Springs. Asked me to I've known her for 12 years. I know her through someone else that no longer speaks to me, okay, but that's that's how it happens. That's how people come together to learn lessons and otherwise. And she said to me, I need you to make a pit stop. Here I go, Oh, I kind of knew what was going on. Her mother in law has dementia, and she's totally ambulatory, and she's we high functioning. But as I'm in there somewhere, wherever I was, she's in there somewhere. So I came, I met the woman, and my friend said, Can you give us a year? A year? You want me stay here for a year, grow where you're planted? This is my point of telling you this, and this is why I do what I do. I have another growing where I'm planted. So she said, Can you give us a year? I said, What? It'll be three years, the beginning of October. I'm feeling that this woman and I will make our exit together, because I'm feeling I'm supposed to be here on one direction or dimension. Now I I still do plenty of interviews. I have my own radio television show on transformation network, which I'm inviting you to be on, and you'll hear from me on that. Let me know. Oh, yeah, and I'm catering to several clients. You know, everything is zoom these days, which fine. That's fine with me. So that's what I do. I'm in the process of, right? I've written three ebooks, a contributing author to three books, and I'm writing a book from PTA to prison, my journey in transformation. Now that was just a part of it, but that was the beginning, right? My journey and transformation. We're never too old for transformation. No, I would often joke and say, you know, Moses, he was transformed. He didn't didn't think he could do anything major. That was his mistake. And he did the greatest thing in his late 70s, yeah, the greatest thing for him. And the interesting part is I do mirror work is nothing new. And I go to the mirror every morning and at night sometimes as well, and lots of things developed after I changed my brand to fix your reflection first and live your best life ever. I went, I call it. I came out of the closet with prison and other personal aspects of my life. It's the best thing I ever did, be vulnerable in front of audiences and show them that I'm not immune to anything either. Just because I live and breathe this, which I do and I like it, I'm not stuff still happens to me, happens for me that not so good stuff, but so what I'm doing now is I'm continuing to transmute myself so that I can be A better service to others. That's literally what I'm doing.
 
</strong>Michael Hingson ** 49:05
One of the things that I love to say, and it fits right in with what you're discussing, is when I have the honor of doing these podcast episodes, if I'm not learning as much as, or more than anyone listening or whoever to the podcast that I'm not doing my job. And I think that that's an absolute part of it. We we all need to learn and transform. And I look for the opportunities that come along where people may say something like you've said a number of things that make perfect sense. I'm not sure I've heard today too many brand new things, but the reality is, there aren't that many. There really aren't new things in the world. It's just that either we haven't heard them yet, but they're still there, or we. We've forgotten them, and we need to remember them, or we have heard them, and we do remember them, and it reinforces it. But the fact is, there really isn't anything new in the world. We just have to sometimes rediscover it for ourselves. Exactly
 
<strong>Rhonda Farrah ** 50:14
it's it's the amount of reading I did in prison camp, and if I make notes on the in the sidelines of the pages, and then I go back and I read the same passages and books and everything else, and I'd read what I've written, and I'd say that was a learning experience. And my measure look how far I've come. That that's when self help wasn't called self help. Yeah, now we have self help, you know, yeah, Bob bought the programs and everything, and then never opened them, because, again, it's an inside job. And I believe that with all my heart,
 
</strong>Michael Hingson ** 51:02
right? Yeah, and I think there's, there's merit to that. So you have clients in various places nowadays, yes,
 
<strong>Rhonda Farrah ** 51:12
Canada, Australia. I'm actually the final touches on a group coaching program. It is coaching program for women. I'll take 15 women for 12 weeks, 12 weeks, and if they choose to continue with another 12 weeks, at the end of 412 weeks, we've done a year, yeah, together, and we've accomplished what we want to accomplish, but in bite sized pieces, right? We're building on the first 12 weeks, so I'm very excited about that. And my clientele is, I say 45 and over, but like 5850 and over, because we all having those little crises for our benefit. What?
 
</strong>Michael Hingson ** 51:57
What made you decide, though, to work with people who are essentially 50 and older, as opposed to younger people, because
 
<strong>Rhonda Farrah ** 52:04
I kept getting older. You know, I kept getting older, and my experience has happened to me, and I call it the mid life, and there are so many people going through, maybe not exactly the same thing, but in some cases, yes, the same things. They're going through them, and I, I want to be the light at the end of whatever tunnel they are journeying through, and let them know this is not a train coming at you. Your light is exactly that. It's your light. It's your guidance to move forward, and nothing less.
 
</strong>Michael Hingson ** 52:49
Now you you teach women, and that's fair, but if I were to carry it forward, what about men? Not that you that you're doing that, but don't men also really deal with the same issues they do,
 
<strong>Rhonda Farrah ** 53:03
but they deal with them in different ways, and in many cases, men have it over women because of the way they're dealing with them. Society has ingrained in men. They're the strong, they're the powerful, they're the empowered. Of course, you look at the state of affairs in this world today and you find that, well, yeah,
 
</strong>Michael Hingson ** 53:26
and that's, of course, that's the problem is that it's great to be the powerful and the empowered and so on. But if you will, you let it go to your head, and you're not listening anymore,
 
<strong>Rhonda Farrah ** 53:37
right? The what I believe is that that's That's exactly true. If you're not listening to your intuitive self from within, if you're not, you're doing a number on yourself with that whole mindset thing. Yeah, think you can, you're right. If you think you can't, you're right as well. You're right as well. So the I have just had more women approach I've had more women approach me. There's a the they kind of assimilate with me and who I am, you know, I'm Mom, I'm the grandmother, and I'm the sister, you know, the oldest, and I'm in this thing, this gig, called counseling. Now, when I was a psychotherapist, my I turned to right around in 2005 couple things happened. I was released from prison. By the way, my sentence was expunged shortly after that.
 
</strong>Michael Hingson ** 54:46
Oh,
 
<strong>Rhonda Farrah ** 54:48
and so, and many people will also say, Aren't you mad? Aren't you angry? I go for what? For
 
</strong>Michael Hingson ** 54:54
what? Yeah, what good is that gonna do? I forgave
 
<strong>Rhonda Farrah ** 54:58
everybody. And. I came that's was part of my program for being my best self ever.
 
</strong>Michael Hingson ** 55:04
What were you accused of doing? If I might ask the
 
<strong>Rhonda Farrah ** 55:07
money. Money, crime, non violent. Non violent. No drugs, yeah. Money, crime, okay, got it. I mean, I was no milking and all of that. But the interesting part about that is, I served my sentence in prison camp. It used to be a men's prison camp, and Milken was there, and that's where he contracted cancer, and he won his release in $5 million and built the Cancer Center in Los Angeles. So you see, and that's, you know, everyone had me convinced, well, you should sue the government. I go, No, I don't think so. It's like, I need to move on. You know, it's like I'm moving on, and I'm taking the best pieces of that part of my life and this part of my life and these parts of my life, we teach that they can do the same.
 
</strong>Michael Hingson ** 56:04
When I was in my mid 20s, something happened. I became blind because I was born two months premature and given a pure oxygen environment, and that caused the retinas not to develop properly, something known at the time as retro enteral fibroplasia. And if we really want to learn to spell it, go buy my book thunder dog. Um, now it's called retinopathy or prematurity, and you can learn that in Thunder dog too. But anyway, um, I think it was in the mid 20s somewhere I read an article about someone who was born around the same time that I was and blind for the same reason, and they sued their medical people, and just, had just won a major lawsuit and got money and all that. And I was talking to my father about it, and I said, What do you think about that? And he he said, probably something that you can really imagine, he said, and what good would suing really do at the time? They probably had just the information that they had, and medical science had started to hear that retro enter fibroplasia was a condition, but medical science hadn't really accepted it yet. But my father said, Sue isn't going to solve anything. And he was absolutely right. And I thought the same thing. And to this day, I think that's true. I think there are times when there is such a thing as doing litigation for some purpose, but, you know, don't do it for the wrong reason, and don't go off and try to mess up somebody else's life, because I'm sure that those same ophthalmologists and so on in the 70s and 80s would never take the same approach that they did when I was born, or if they had to, because it really meant the life of the child, the parents would get an appropriate warning saying this could happen, which is what does happen. But also, it's been proven that it doesn't take a pure oxygen environment, 24 hours a day, every day to keep a child alive, and even just a few minutes a day will prevent the whole issue of becoming blind. So there are a lot of aspects of it.
 
<strong>Rhonda Farrah ** 58:34
There sure are.
 
</strong>Michael Hingson ** 58:36
But you know, we all are. We're in this same world, and we do need to, you know, to move forward. So what do you think that people can learn from you? We've talked for almost an hour. Summarize some of that, if you would.
 
<strong>Rhonda Farrah ** 58:52
I think people can learn from me that, you know, we're all whole, perfect and complete, even in our imperfections, all of us and I am more like others, and others are more like me than we all realize, because we all have that wholeness, that perfection within each within us, and they can learn to get out of their comfort zone a little before they're taken out of their comfort zone, to live an empowered life, to live maybe a little bit of the life that they've been Thinking about, perhaps dreaming about, they can learn that you know, even with everything that happened to me, I mean, I am so blessed. It could have been a lot worse in every situation that we have just talked about again in the last hour. But there was something within me, and it's within everyone. We are not alone. Alone, no one is alone. To take the best to count the gifts and the blessings, to use that formula gratitude plus forgiveness, not a popular topic, forgiveness will empower us if we go within and say, Yeah, that's the that I think that's the biggest thing, and that they're to get passionate about something, whether whether it's garden or whether it's changing lives, helping people fix their reflection first and live their best life ever. That's what they can learn from me. Find something to be passionate about,
 
</strong>Michael Hingson ** 1:00:50
yeah, the operative part about that is fix your reflection first, do something that you're passionate about. I would add to that, that doing something for negative reasons is only going to hurt you. It's not going to hurt anyone else exactly that's
 
<strong>Rhonda Farrah ** 1:01:06
taking the poison and expecting the other person to die. Yeah, it's not happening.
 
</strong>Michael Hingson ** 1:01:12
It doesn't happen. Well, if you were to Well, go ahead.
 
<strong>Rhonda Farrah ** 1:01:17
No, that's ask me. I want you to ask me another question. Do
 
</strong>Michael Hingson ** 1:01:23
you have a particular one you want me to ask you? No, oh, just checking. Just checking. If you were to to summarize all of this and leave people with one thought that they should take away and remember what? What do you want them to learn from this. I know we've talked about it a lot, and I kind of suspect I know the answer. But if you were to summarize it very briefly, what would you what would you say very
 
<strong>Rhonda Farrah ** 1:01:49
briefly? I would say, once again, you're not alone if you are struggling with a challenge, with something that not so good stuff in your life, reach out, whether you reach out to me, whether you reach out to someone else, reach out and go within. If you don't know who to reach out, to go within and listen and listen, and you'll know who to reach out to. And I have to say that wherever we go, and I alluded to this during the interview, during our conversation, wherever we go, we take ourselves. So those of us who are trying to avoid in life, wherever you go to avoid, whatever it is you're trying to avoid, you're the common denominator. You have still taken yourself there
 
</strong>Michael Hingson ** 1:02:41
and avoiding doesn't help. Facing is a different story than avoiding. Facing
 
<strong>Rhonda Farrah ** 1:02:46
Yes and it's okay. We all have feelings, feels. You want to feel sad, you want to feel angry, feel whatever the hell you want to feel okay. Because if you keep shoving those feelings down, eventually they will erupt at the most inopportune time. And quite frankly, and quite bluntly, I liken it to a toilet overflowing when you have a house full of guests, not a good thing. And finally, I'm inviting our audience to treat life as if it were ice cream and enjoy it before it melts.
 
</strong>Michael Hingson ** 1:03:28
I believe life is an adventure. We should all partake of it and not hide. We may not and shouldn't all do it exactly the same way. Everyone is has got their own way of doing it, but enjoy it, as you said, especially before it melts. Well, Rhonda, if people want to reach out to you, and I hope people will. And you know, you may get some, some guys who who email you, but how do people get hold of you?
 
<strong>Rhonda Farrah ** 1:03:58
I would welcome any questions. I love to hear what is on the heart and minds of others, and you can get a hold of me. At, Rhonda. R H, O, N, D, A at, help me, Rhonda <a href="http://now.com" rel="nofollow">now.com</a>, Rhonda. At help me. Rhonda <a href="http://now.com" rel="nofollow">now.com</a>,
 
</strong>Michael Hingson ** 1:04:18
and as I said earlier, we know what musical groups you grew up with.
 
<strong>Rhonda Farrah ** 1:04:24
Yes, we do.
 
</strong>Michael Hingson ** 1:04:27
But Rhonda at help me. Rhonda <a href="http://now.com" rel="nofollow">now.com</a> and I hope people will reach out and seek the wisdom that you are providing and the knowledge that you have to offer, what a wonderful treasure trove of information and knowledge you are and you have, and I hope people will take advantage of that. Thank you. Thank you. Michael, well, I want to thank you for being here, and I want to thank all of you for listening and watching. Us today. We really value it. I would really like to hear from you. I want to hear what your thoughts are about today. Please email me, whoever you are, wherever you are. You can reach me at Michael H, i@accessibe.com that's m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, I hope you liked today and that you will rate us and give us a five star review. We value your reviews and your ratings. So very much. Really hope that you will provide us with a five star rating. We love it, but we really, most of all, value your thoughts and anything that you have to say about what you heard today, and I know Rhonda will appreciate that as well. So email Rhonda at helpmeda <a href="http://now.com" rel="nofollow">now.com</a> and communicate with her as well. If you know of any guests Rhonda you as well who might be wonderful people that we ought to have on unstoppable mindset. Would love to hear from you. We're always looking for guests. I found Rhonda through a person who reached out to me and said, I know this great person who ought to be on the podcast. And he was right. So definitely, if you know of anyone, please let us know, but give us rankings, five star ratings, and communicate with us, because that's the only way we get a feel of what you like and what you're interested in and and what you're thinking. So please tell us. And with that, Rhonda, I want to thank you one more time for being here, and we appreciate all your time, and hopefully we'll do it again in the near future, and I'm certainly glad to come on the program that you were talking about earlier.
 
<strong>Rhonda Farrah ** 1:06:49
Yes, yes, thank you, Michael, it's been my pleasure to be here.
 
</strong>Michael Hingson ** 1:06:58
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Lifestyle Empowerment Alchemist with Rhonda Farrah</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/75affa64-d8b5-4633-8f0b-a739fa897c7b.mp3?source=rss&amp;ext=asset.mp3" length="99405848" type="audio/mpeg" />
<itunes:episode>311</itunes:episode>
</item>
<item><title>Episode 310 – Unstoppable Network Expert with Daniel Andrews</title>
<guid isPermaLink="false">https://pinecast.com/guid/1552e328-b4c1-4918-b5a2-f47e43464395</guid>
<pubDate>Fri, 14 Feb 2025 21:00:08 -0000</pubDate>

<itunes:duration>01:10:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/56a138b2-b39c-4a08-b12e-f1d3051cb346/UM310-Daniel_Andrews-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I met Daniel Andrews through someone who has been monitoring Unstoppable Mindset and who told me that Daniel would be an interesting guest. How true it was. Daniel is a South Carolina guy born and bred. He makes his home in Columbia South Carolina. While in college he took a summer job with Cutco Cutlery after his sophomore year. I guess he liked the position because he stayed with Cutco for 15 years in sales positions.
 
While at Cutco his mentors introduced him to the concept of personal development. As you will see, he is widely read on the subject and he also learned to put his book learning to good use.
 
In 2013 he made the move to becoming his own boss and developed a true entrepreneurial spirit that still drives him today. He helps clients grow their businesses by seeking real quality contacts. He tells us that his goal is to introduce clients to 72 or 120 clients per year. As Daniel points out, a network of thousands of people is not nearly as effective as a smaller network of persons with whom you develop real credible relationships.
 
Daniel offers many wonderful and relevant tips on relationship and network building that I believe you will find useful. And, if you want more, Daniel provides his phone number at the end of this episode so you can reach out to him.
 
 
 
<strong>About the Guest:</strong>
 
Daniel grew up in Columbia, South Carolina after his dad moved from active duty USAF to reservice duty, in 1976. He attended college in Atlanta Georgia, where he took a summer job with Cutco Cutlery after his sophomore year, in 1988. His mentors, Ray Arrona, Ken Schmidt (RIP), Earl Small, and Don Freda introduced him to the concept of personal development, and his early career (the “summer job” lasted 15 years) was influenced by the writings of Zig Ziglar, Og Mandino, and Dale Carnegie.
 
He moved to St. Louis, Missouri in 2003 with his first wife, and switched careers.
In his second career, a mix of B2B and B2C, he was influenced by  the writings of John Addison, Harland Stonecipher, and Jeff Olsen, encouraged by his mentor Frank Aucoin.
 
After his move to Houston, Texas, in 2013, he decided to become a true entrepreneur, and not just an independent contractor. The E-Myth Revisited, by Michael Gerber, Quench Your Own Thirst, by Jim Koch, and Profit First by  Mike Michalowicz were instrumental in making this jump, and he’s currently engrossed in Super Connector by Scott Gerber and Give &amp; Take by Adam Grant, as he builds a business based around showing people how to identify, find, meet, and grow relationships with a handful of key referral partners, to make sure there is a steady pipeline of 72-120 warm introductions to ideal client prospects every year.
 
He’s been married to Adina Maynard since July 5th, 2019, after he returned to his hometown in the fall of 2016.
 
 
<strong>Ways to connect with Daniel:</strong>
 
Other handles:
<a href="mailto:DanielPAndrews@outlook.com" rel="nofollow">DanielPAndrews@outlook.com</a>
Pinterest link:
<a href="https://www.pinterest.com/danielpandrews/" rel="nofollow">https://www.pinterest.com/danielpandrews/</a>
 
Daniel Andrews' personal FB link:
<a href="https://facebook.com/danthemanwiththeplan1967" rel="nofollow">https://facebook.com/danthemanwiththeplan1967</a>
 
Daniel Andrews LinkedIn URL:
<a href="https://www.linkedin.com/in/niasoutheast/" rel="nofollow">https://www.linkedin.com/in/niasoutheast/</a>
 
FB link - business page
<a href="https://facebook.com/danandrewsnia" rel="nofollow">https://facebook.com/danandrewsnia</a>
 
My video platform
<a href="https://events.revnt.io/cutting-edge-business-coaching-llc" rel="nofollow">https://events.revnt.io/cutting-edge-business-coaching-llc</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Well and hello everyone. This is Michael Hingson, your host for unstoppable mindset. We're glad you're with us today, and really glad to have the opportunity once again to be with you and talk about all sorts of different sorts different kinds of things, as we do every week. That's why we call it an unstoppable mindset, where inclusion, diversity and the unexpected meet, because unexpected is much more fun. Keeps us all on our toes. Our guest today is Daniel, and would like to welcome you to unstoppable mindset, and we really appreciate you being here. Yeah,
 
<strong>Daniel Andrews ** 01:58
it's good to be here. Happy to participate. And really, I'm honored by the fact that you invited me to be here. So thank you for that. Well, we
 
</strong>Michael Hingson ** 02:05
made it. It's It's been fun, and we, we got introduced through Noah, who, I guess, does publicity for you.
 
<strong>Daniel Andrews ** 02:19
He and I have talked about that at some point. I'm trying to remember the entire chain that got me to you. You know, the person introduced me to him, to her, to him, to her, to him, to her, to you, right? I need a family tree of an introductory tree on my wall over here. I just keep up with all the connections. Yeah?
 
</strong>Michael Hingson ** 02:38
Keeps you alert and keeps you alert, you know, yeah, for sure. Well, I really am glad that you're here. And Daniel has a, I think, a great story to tell. He lives in Columbia, South Carolina, which he's really mostly called home, although he was born elsewhere, but sort of since roughly a fair, well, a fairly short time, he moved to Columbia and has been there. So I won't go into all those details. We don't need to worry about him, unless he wants to tell them, but Columbia has been home most all of his life. He did live a little ways, a little while away from Columbia, and on that, I'm sure we're going to talk about, but nevertheless, Columbia is home. I've been to Columbia and enjoy it, and I miss South Carolina sausage biscuits. So I don't know what to say, but nevertheless, one of these days, I'm sure I'll get back down there, and the people I know will make some more. But meanwhile, meanwhile, here we are. So why don't you start by telling us a little bit about kind of the early Daniel, growing up and, you know, all that, just to give people little flavor for you, sure,
 
<strong>Daniel Andrews ** 03:46
older brother two years older than me, exactly. I mean, within a couple days of two years, we're the only two no other siblings. Dad was an Air Force fighter pilot, and people think that must be pretty cool, and at some level, it is. But to help frame it better and give you a better detail of the experience of being the son of a fighter pilot, I encourage people that I talk to to remember the movie Top Gun. Not the second one where everybody was a good guy, they were older and more mature and, you know, but in the first one where there was the good guy that was a jerk and the bad guy that was a jerk, but they were, they were both jerks. And you know, it's a weird environment to grow up in when the biggest compliment one man can pay another is you don't suck that bad, right? That's literally the biggest compliment they're allowed to pay each other. So I grew up always thinking like I was coming up short, which has got some positive and some negative attributes. My clients love it because I tend to over deliver for what I charge them, but it kills my coach because he thinks I'm not I'm not fairly pricing myself in the marketplace, but I it made me want to be an entrepreneur, because the benchmarks are clear, right? You? In a sales environment, you know whether you're ahead or behind. You know what you got to do to catch the number one guy or gal if you're trying to beat the competition, you know how big your paycheck is going to be if you're working on, you know, commission or base, plus commission and and I really enjoyed the environment of being, I don't want to say competitive, but knowing that, you know, I was competing with myself. So many of my friends are employed by academia or small companies or big corporations, and even when they benchmark really good results, the pay, the compensation, the time off, the rewards, the advancements aren't necessarily there. So I really like the idea of having a very specific set of objectives. If I do this, then that happens. If I work this hard, I get this much money. If I achieve these results, I get, you know, moved up into into more authority and more responsibility, and that really made a world of difference for me, so that that has a lot to do with it. And as a result of that, I've opted for the self employment
 
</strong>Michael Hingson ** 05:54
certainly gives you lots of life experiences, doesn't it?
 
<strong>Daniel Andrews ** 05:58
It does. And I think, I think that people that work for other people is certainly learn, learn a lot as well. Meaning, I've not had to have extended co worker relationships or manage those over time. My first wife was fond of saying that Daniel's good in small doses, right?
 
</strong>Michael Hingson ** 06:15
So here we are, Ayan, so you're, you're telling us a little bit about you and growing up,
 
<strong>Daniel Andrews ** 06:22
sure it just you know, father is fighter pilot, right? And always pushing me to do more, be more. And that led me to choose a route of self employment, usually as a in the early parts of my career, independent contractor for other people. So I still had a structure to work in, but I knew what my objectives were. I knew how much money I would earn if I produced X result. I knew what it meant to get more responsibility, and that worked well for me. And then about eight years ago now, I decided to become a full fledged entrepreneur and really do my own thing and create some fun stuff. And it's been a fun ride in that regard, but I do love the freedom that comes from setting my own objectives on a daily basis. Yeah,
 
</strong>Michael Hingson ** 07:07
there's a lot to be said for that, and then not everyone can do that, because it does take a lot of discipline to be an entrepreneur, to do the things that you need to do, and know that you need to be structured to do the things that that have to be done at the same time. You do need to be able to take time off when that becomes relevant. But still, it does take a lot of discipline to be an entrepreneur and make it work successfully,
 
<strong>Daniel Andrews ** 07:35
right? And I don't know that I've mastered the discipline for it, but at least I'm working on my objectives and not somebody else's. The only person I'm letting down is me. You know, when I, when I, when I miss a deadline or don't execute, so that feels better to me than having the weight of somebody else's expectations on me
 
</strong>Michael Hingson ** 07:52
counts for something, doesn't it? I think so well. So you, you grew up in Columbia, but then you went off to college. Where'd you go to college?
 
<strong>Daniel Andrews ** 08:02
Down in Atlanta, Georgia, small school there. But I had a choice of three places, and each of them had offered me scholarship funds that equaled the same cost to me. IE, the packages were different, but the net cost to me in each case was going to be about the same. So rather than pick based on the financial aid or the scholarships are being offered, I picked on which city it was in. And I figured being a college kid in Atlanta, Georgia was a good move. And it turned out it was a good move. There was lots to see and do in Atlanta, Georgia, only about four hours from home. And it just it worked out to be pretty good that my other choices were Athens, Georgia, which is strictly a college town. And you know, when the summer rolls around, the place is empty. It goes down, and the other was a school and Farmville, Virginia, excuse me, the closest town is Farmville, Virginia, where the 711 closed at six. And I'm not exaggerating when I say that, yeah, not too sure. I want to be that far out in the sticks right as a 19 year old away from home for the first time, I wanted. I wanted. I wanted to have something to do with my freedom, meaning, if I was free to do what I wanted to do, I wanted to have something to do with that so and not not sit around Farmville, Virginia, wonder what was going to happen next. Yeah. Well,
 
</strong>Michael Hingson ** 09:19
so what did you major in in college?
 
<strong>Daniel Andrews ** 09:23
That question always comes up, and I'm always hesitant to answer that, because people think it has something to do with what I do today, and it does not in any way shape or stretch. I got a BS in psychology, which I tell people was heavy on the BS and light on the psychology, but at
 
</strong>Michael Hingson ** 09:38
the same time. And so my master's degree is in physics, although I ended up not going into physics, although I did a little bit of science work. But do you would you say, though, that even though you got a BS in psychology and you went off and you're clearly doing other things, did you learn stuff, or did that degree benefit you? And do you still. I have skills and things that you learned from that that you use today. I
 
<strong>Daniel Andrews ** 10:04
used to tell people that I had three facts that I used in college, that I learned in college, that I used on a daily basis, and for the longest time, I could recite all three. But nobody asked me what they were for the longest time, and I'm sure I still use all three of them, but I can only recall one, so the answer is, for the most part, no. But I think I went to college for a piece of paper. Someone else was paying for it. In this case, the school, not my parents. It was a scholarship, and I went to school not to learn anything. I went to school to get a piece of paper. I started off as a physics major, by the way, and when I got to the semester where they were trying to teach me that light is both a particle and a wave, I'm like, Yeah, we're going to need a different major, because I did not get my head around that at all. And and the degree that was had the least hurdles to get to switch majors and finish at that moment in time with psychology. So that's the route I took. I was just there for the piece of paper.
 
</strong>Michael Hingson ** 11:05
Physics wasn't what you wanted to do, huh?
 
<strong>Daniel Andrews ** 11:08
I did. But if the textbook had said light has attributes of both a particle and a wave, I might have been able to grasp it a little bit quicker. But it said light is both a particle and a wave, and it was the week of finals, and I was struggling with the intro in chapter one for the textbook, and I'm like, yep, might be time for different major at this point,
 
</strong>Michael Hingson ** 11:29
my master, my master's is in physics, and you mentioned and I enjoyed it, and I and I still have memories and concepts that I learned, that I use today, probably the biggest one is paying attention to detail and physics. It isn't enough to get the numeric right answer, you got to make the units work as well, which is more of a detail issue than just getting the numbers, because you can use a calculator and get numbers, but that doesn't get you the units. And so I found that skill to be extremely important and valuable as I worked through physics and went through and I actually got a master's and also a secondary teaching credential, and I thought I was going to teach, but life did take different directions, and so that's okay.
 
<strong>Daniel Andrews ** 12:18
Well, when you frame it that way, I will say that there is something that I learned that I that I use, maybe not in my work, but in my field of vision, and that's this, you know, lab and experimental methods taught me to ask the question, how did they ask the questions? Right? What was the structure of the test, the experiment, the the data collection right? Because you can do an awful lot of things. For example, they have found that if a doctor says to a patient, we have a chance to do surgery, there's a 10% chance of success, meaning that you'll live, they get a better up to uptake than if they say there's a 90% chance that you'll die. Yeah, it's the same information, but you always have to look at the way the questions are framed. Polls are notorious for this right data collection from my days in Cutco, I read a study and I put quotes around it right? A study that said that wooden cutting boards retain less bacteria than plastic cutting boards or polypropylene polyurethane, which is clearly blatantly wrong if you're treating your cutting boards correctly. And I looked into it, and they simply wiped the surface and then waited a day and measured bacteria count? Well, if you don't put it what you can dishwasher a plastic cutting board and sterilize it, right? Why would you simply wipe the surface? In the case of the wood, the bacteria was no longer at the surface. It had sunk into the woods. So there's not as much on the surface. I'm like, oh, but it's still there. It's just down in the wood. You have to literally look at the way these tests are done. And I guess the wooden cutting board industry paid for that study, because I can't imagine anybody else that would would a care and B make the argument that a wooden cutting board was better than a plastic one for sanitation reasons,
 
</strong>Michael Hingson ** 14:13
because it's clearly all it's all sales. And of course, that brings up the fact that you get that kind of knowledge honestly, because when you were a sophomore, you got a summer job with Cutco.
 
<strong>Daniel Andrews ** 14:24
I did, yeah, and I remember 3030, what is that? 36 years ago, now having to explain what Cutco was, but Cutco has been around for so long in America that most American households have at least some Cutco on them at this point. So I find most people already know and understand, but it was a direct sales job. It was not structured the way an MLM or a network marketing company has, but my job is to literally take, you know, a kit full of samples, right? Some some regular, normal, standard products that we would use and sell, and take them into people's homes and sit at the kitchen table and demonstrate. Right? The usefulness. Go over the guarantee, go over the pricing options, and you know what choices they could pick stuff out, and it turned out to be a lot of fun. Turned out to be more lucrative than most people imagine. I don't want to brag too much about how much reps make doing that, because then customers get upset we're being overpaid, but yeah, that's not true either. But it was a blast to to do that and the learning environment, right? What I learned about setting my own goals, discipline, awareness of the way communication landed on other people. I don't the psychology of communication, being around people, helping them understand what I knew to be true, finding ways to address concerns, issues, objections, without making them feel wrong or awkward. You know, it was a good environment, and that's why I stayed for 15 years. For
 
</strong>Michael Hingson ** 15:52
me, after college, I went to work with an organization that had developed a relationship with Dr Ray Kurzweil, the futurist and who now talks a lot about the singularity. And at that time, he had developed a machine that would read print out loud. Well, it would read print, and he chose, for the first application of that machine to be a machine that would read print out loud so that blind people could read print in books, because his technology didn't care about what type styles or print fonts were on the page anyway. After the job was over, I went to work for Ray, and after about eight or nine months, I was confronted with a situation where I was called into the office of the VP of Marketing, who said, your work is great. We love what you do, but you're not doing anything that produces revenue for us, because I was doing Human Factors work helping to enhance the machine, and so we're going to have to lay you off, he said. And I said, lay me off. And he said, again, your work is great, but we don't have enough revenue producers. We're, like a lot of startup engineering companies, we've hired way too many non revenue producers. So we got to let people go, and that includes you, unless you'll go into sales. And not only go into sales, but not selling the reading machine for the blind, but there's a commercial version that had just come out. So I ended up doing that, and took a Dale Carnegie sales course, a 10 week course, which I enjoyed very much. Learned a lot, and have been selling professionally ever since, of course, my story of being in the World Trade Center and escaping on September 11 after that, I still continue to sell. What I tell people is I love to view my life as now selling life and philosophy. Rather than selling computer hardware and managing a hardware team, it really is about selling life and philosophy and getting people to understand. You can learn to control fear. You can learn to function in environments that you don't expect, and you can go out of your comfort zone. And there's nothing wrong with that, you know. So that's it's been a lot of fun for the last 23 years to do that.
 
<strong>Daniel Andrews ** 18:00
Okay? Now you got me curious. What's the commercial application of a machine that will take a printed book and read it out loud? What I can clearly see why people with various and sundry?
 
</strong>Michael Hingson ** 18:12
Well, for people who are blind and low vision, well, so let's, let's deal with it. The commercial application for that particular machine is that people will buy it and use it. Of course, today it's an app on a smartphone, so it's a whole lot different than it was as a $50,000 machine back in 1978 1979 but the idea behind the machine was that libraries or agencies or organizations could purchase them, have them centrally located, so people who never could read print out loud before could actually go get a book, put it on the machine and read it.
 
<strong>Daniel Andrews ** 18:46
Okay? So this would make sense libraries and institutions of public knowledge, okay. But then, as I could see, where someone would want one in their home if they had need of it. But I was just curious about the commercial application well.
 
</strong>Michael Hingson ** 18:57
But then over time, as the technology advanced. As more were produced, the price went down. And it went from $50,000 down to $20,000 and you started to see some in people's homes. And then, of course, it got less and less and less and eventually, before it became almost a free app on a smartphone today, it used the Symbian operating system and Nokia phones, and the the technology, in total, was about $1,800 and then, of course, it became an app on a smartphone, and a lot of OCR today is free, but the other side of it was the machine I sold was a version that banks would use, lawyers would use, other people would use to be able to take printed documents and get them into computer readable form, because people saw pretty early on that was an important thing to be able to do so they could peruse databases and so on and so the bottom line is that it was very relevant to do. Yeah, and so there was commercial value, but now OCR has gotten to be such a regular mainstay of society. You know, we think of it differently than we did then, very
 
<strong>Daniel Andrews ** 20:10
much. But yeah, we still have one that can read my handwriting
 
</strong>Michael Hingson ** 20:15
that is coming. You know, they're my handwriting. I wanted to be a doctor, and I passed the handwriting course, but that's as far as I got. But, and as I love to tell people, the problem was I didn't have any patients, but, you know, oh boy. But the the bottom line is that there were applications for it, and and it worked, and it was great technology. So it taught me a lot to be able to be involved in taking the Dale Carnegie sales course, and I know he's one of the people that influenced you in various ways. Very much, very important to recognize for me that good sales people are really teachers and advisors and counselors. Absolutely you can. You can probably talk people into buying stuff, which may or may not be a good thing to do, but if we've really got something that they need, they'll figure it out and they'll want to buy
 
<strong>Daniel Andrews ** 21:11
it. Yeah, the way it was summarized to me, and this particularly relates around, you know, the Cutco product or another tangible you know, selling is just a transference of enthusiasm, meaning, if they knew and understood it the way I did, it would make perfect sense. So the question was, how do I find a way to convey my enthusiasm for what I knew about the product? And as simple, I don't wanna say simple, it sounds condescending in as few words as possible, in ways that made it easy for them to digest, right? Because some people are, are tactile, and they want to hold it, look at it. Others are, you know, knowledge oriented. They want to read the testimonials and a guarantee and, you know, things like that. So just, how do you, how do you kind of figure out who's looking for what? Yeah,
 
</strong>Michael Hingson ** 21:56
and the reality is, everybody is a little bit different in that arena. And as you said, conveying enthusiasm, you'll either be able to do it or you'll find that what you have isn't really what's going to make them enthusiastic, which can be okay too. Yep, the important thing is to know that and to use that information. And when necessary, you move on and you don't worry about it, correct? We have cut CO knives. We're we, we're happy. But anyway, I think the the issue is that we all have to grow, and we all have to learn to to do those things that we find are relevant. And if we we put our minds to it, we can be very productive people. And as you pointed out, it's all about transmitting enthusiasm, and that's the way it really ought to be.
 
22:54
Yeah, I think so.
 
<strong>Michael Hingson ** 22:55
So you talk about, well, so let's, let's go back. So you went to work for Cutco, and you did that for 15 years. What would you say the most important thing you learned as a as a salesperson, in working at Cutco really came down to,
 
</strong>Daniel Andrews ** 23:16
there's so many fundamental lessons in the direct sales industry, right? It's why, you know, so many people got their start with Encyclopedia Britannica or Southwestern books or Cutco knives, right? There's a, there's a, I mean, in the 90s, CentOS, the uniform people and sprint when cell phones were new and actually had to actively be sold because people had to be talked into it, yeah. You know, they ran whole recruiting ads that said, Did you used to sell knives, entry level work, starting at base, you know, salary plus commission, right? Because it was so foundational. So it's hard to say the most important thing, but I would say the ability to take control of my own schedule, and therefore my own actions, right, was a huge part of it. But then the ability to really know what, understand the people that I was working with as customers. As my time at ketco matured, and even after I left working with them full time, I still had a database of customers that wanted to deal strictly with me and the fact that they were happy to see me right? That when I was again, after I'd moved away, if I came back to town, that my customers would be like, Oh, I heard you're in town when you come to our house and have dinner, right? And just the way, I was able to move from business relationship into one where I really connected with them. And you know that many years, seeing that many customers give me some really cool stories too, which I'm not going to eat up most of this, but I've just got some fun stories of the way people responded to my pleasant persistence, follow through, follow up, knowing that I could run into any one of them anywhere at any moment in time. And not feel that I had oversold them, or I had been pushy, right, that they would be happy and what they bought. And as a matter of fact, I've only ever had one customer tell me that they bought too much Cutco. And she said that to me when I was there sharpening her Cutco and selling her more. And she said she had bought more than she needed for her kitchen. Initially, I'm selling her more for a gift, let me be clear. And I paused, and I said, Do you remember how the this is like five or six years later? I said, you remember how the conversation went? Because I use the story of that demo when I'm talking to other people and to other reps. She said, Oh yeah, no, no. She goes, I will 100% own that I chose to buy more than I needed. She goes, I was not trying to pin that on you. I was just trying to tell you that that's what I did. I said, Oh, okay, because I wanted to be clear, I remember very clearly that I offered you the small set, and you chose the big set. And she goes, that is exactly what happened. I made the choice to over buy, and that's on me, and that level of confidence of knowing I could go through time and space, that I could meet my customers here, you know, when I came back to town, or now that I moved back to town, and I don't have to flinch, right? But I'm not that I did it in a way that left them and me feeling good about the way I sold them. That's pretty it's pretty important,
 
<strong>Michael Hingson ** 26:15
and it is important, and it's, it's vital to do that. You know, a lot of people in sales talk all about networking and so on. You, don't you? You really do talk about what I believe is the most important part about sales, and that's relationship building, correct?
 
</strong>Daniel Andrews ** 26:34
I took, took my theme from The subtitle of a book called Super connector, and the subtitle is, stop networking and start building relationships that matter. And I'm, I'm comfortable using that, by the way, there's another book titled networking isn't working, and it's really hitting the same theme, which is, whatever people are calling networking is, is not really, truly building a network and relationships that make a difference. It's social selling. I call it sometimes. It's being practiced as speed prospecting, right? Or marketing by hand. There's, there's, there's a bunch of ways that I can articulate why it's not literally not networking. It's simply meeting people and treating them very one dimensionally. Will you buy my thing? Or do you know somebody That'll buy my thing right? And those are very short sighted questions that have limited value and keeps people on a treadmill of thinking they need to do more networking or meet the right people. I get this all the time, if I can just find the right people, or if I could just be in the right rooms, right at the right events, and I'm like, or you could just be the person that knows how to build the right relationships, no matter what room you're in. Now, having said that, are there some events, some rooms, some communities, that have a higher likelihood of high value? Sure, I don't want to discourage people from being intentional about where they go, but that's only probably 10 to 20% of the equation. 80 to 90% of the equation is, do you know what to do with the people that you meet when you meet them? Because anybody that's the wrong person, and I simply mean that in the context of they're not a prospect. Knows people that could be a prospect, but you can't just go, Oh, you're not going to buy my thing. Michael Hinkson, do you know, anybody that's going to buy my thing that's no good, because you're not going to put your reputation on the line and refer me somewhere, right until you have some trust in me, whatever that looks like.
 
<strong>Michael Hingson ** 28:30
And that's the real issue, right? It's all about trust right down the line. You know, network is meeting more people, meeting more people. That's great. I love to meet people, but I personally like to establish relationships. I like to get to know people, and have probably longer and more conversations than some of my bosses would have liked. But the result and the success of establishing the relationships can't be ignored
 
</strong>Daniel Andrews ** 29:05
correct. And I think that you kind of threw in a word there that I think some people will internalize, or it will reinforce some of their preconceptions. And I think it's worth addressing. And I'll just give you a quick example. Six, six weeks ago, four weeks ago, I had a conversation with somebody I was introduced to. His name happens to be Michael as well. Michael, Mike Whitmore. He was impressed with the quality of our first well, it went 45 it was scheduled for 25 and I went 45 because we really gelled. And he invited me to come to a cocktail party that was being hosted by a company he was affiliated with three hour event, and we spoke again later to make sure you know everything was in order, because it involved me flying to Salt Lake City for a cocktail party I did. He was there. We spoke briefly. We both mingled with other. People. I had breakfast with him the next day. This is yesterday that I had breakfast with him. And as we're talking, he's like, Okay, I have 80 people that need what you've got. He's, he's basically, after a few conversations, gonna refer about $400,000 for the business to me, right? And I'm like, Okay, and so what people miss is that you can build that relationship quickly if you're intentional about building the relationship. And where I see the mistake most people make. And God bless Dale Carnegie, and Dale's Carnegie sales training course, right? But that that the model, what I call the cocktail party model, or the How to Win Friends and Influence People, model of getting to know somebody you know. How about that ball team? You know? Did your sports club win? Right? How's the weather up there? Did you hear about the you know, how's your mom, right? When's the last time you were camping with the fam? All legitimate questions, but none of them moved the business conversation forward. And so the ability to build a productive business relationship faster by focusing on the mutual shared value that you have between each other and the business aspects, and including the personal as the icing on the cake is a much better way to do it, and that's why I was very particular about the fact that, you know, when I was talking about my experience with ketco, that it was over time that the personal aspects, that the friendship looking aspects, evolved On top of the business relationship, because it is way easier to mix the ingredients, to put the icing or friendship on the cake of business than it is to establish a friendship and then go, by the way, it's time for us to talk business, right? You need to our client, or you need to let me sell what I'm offering that can get become jarring to people, and it can call into question the whole reason you got to know them to start with, right? So I much prefer the other route. And just one other brief example, speaking with a woman in a in what I, you know, a first paired interview, Quick Connect, 25 minutes long, and she's like, understand, you know, relationships, it's the, you know, it's the way to do it, right? It's the long play, but it pays off over time. And you know, as long as you stay at it, and I'm like, Why do you keep saying it's the long play? Well, because relationships take time. And I'm like, You say so. And we started to run long and realized we had more value, so we booked it. Ended up being about four or five weeks later, because my calendar stays pretty full, and she's so we've been in 125 minute phone call. We start the second zoom with her, with Peggy asking me who's your target market again. And I gave her the description for a $25,000 client. And she said, I have three people that I can refer you to in that space that might might want to be clients. And then she started to try and tell me how relationships are the long play? Again, I'm like, thank you. Hold up. We spent 25 minutes together a month ago, and you started this conversation by referring $75,000 worth of revenue to me. What makes you think relationships are the long play? I think you can make them last if you want them to last, but it doesn't take a long time to build those I said I knew what I was doing with those first 25 minutes. That's why, at this stage of the game, you're looking to refer business to me. Yeah, right, yeah. And so I don't think it's a long you're not establishing a marriage relationship, right? You're not deciding who your new best friend is going to be, right? You're trying to establish a mutually beneficial business relationship and see what it takes you right with the right set of questions, it goes so much faster
 
<strong>Michael Hingson ** 33:49
and and that's really a key. And for me, one of the things that I learned in sales, that I really value a lot is never answer or ask close ended questions. I hate yes and no questions, because I learned a long time ago. I don't learn much if I just ask somebody. Oh, so you, you tell me you need a tape library, right? Yes, and you, you ask other questions, but you don't ask the questions like, What do you want to use it for? Why do you really need a tape library today? What? What is it that you you value or that you want to see increased in your world, or whatever the case happens to be, right? But I hate closed ended questions. I love to engage in conversations, and I have lots of stories where my sales teams. When I manage teams, at first, didn't understand that, and they asked the wrong questions. But when I would ask questions, I would get people talking. And I was I went into a room of Solomon brothers one day back in like, 2000 or so, or 2000 early 2001 and I was with. My best sales guy who understood a lot of this, but at the same time, he wanted me to come along, because they wanted to meet a sales manager, and he said, I didn't tell him you were blind, because we're going to really hit him with that. And that was fine. I understood what he what he meant, but also he knew that my style was different and that I liked to get more information. And so when we went in and I started trying to talk to the people, I turned to one guy and I said, tell me what's your name. And it took me three times to get him to say his name, and finally I had to say I heard you as I walked by. You know, I know you're there, what's your name? And then we started talking, and by the time all was said and done. I got everyone in that room talking, which is great, because they understood that I was really interested in knowing what they were all about, which is important,
 
</strong>Daniel Andrews ** 35:53
correct? And I mean part of it right, particularly if you're problem solving, right? If you're there with a solution, a sales environment, open ended questions, predominantly the way to go. There's always going to have to be some closed ended right? What's the budget for this? Who are the decision makers in the process? But, and I certainly think a lot of the same ones apply in decision making. Meaning, it's probably an 8020 split. 80% of the questions should be open ended. 20% you know, you know, you just need some data from the other person, right? Because, as I'm meeting people, I need to decide who to refer them to, right? I know I can think off the top of my head of three different resume coaches, right? People that help people get the resume, their cover letter and their interview skills together. And one charges, you know, four to 5000 for the effort, right, depending on the package, right? One charges between 2030 500 depending on one guy charges, you know, his Deluxe is 1200 bucks, right? And the deliverable is roughly the same. Meaning, I've never looked for a job using these people, because I've been self employed forever, but I would imagine the deliverable is probably not three times as or four times as good at 5k at 1200 Right, right? But I need to know the answer, what you charge, because the rooms I will put people in are going to differentiate, right? I actually said it to the guy that was charging 1200 I said, Where'd you get the number? And he told me. And I said, Do you realize that you're losing business because you're not charging enough, right? And he said, Yes, some prospects have told me that. And I said, I'm sorry. Plural. I said, How many? How many are going to tell you before I before you raise your rates? And I said, here's the thing, there's communities, networks that I can introduce you to at that price point, but the networks that I run in won't take you seriously if you're not quoting 5000 for the job. Yeah? And he just couldn't get his head around it. And I'm like, Okay, well, then you're stuck there until you figure out that you need to triple or quadruple your price to hang out in the rooms I hang out in to be taken seriously.
 
<strong>Michael Hingson ** 37:57
Yeah? And it is tough for a lot of people, by the way, with that Solomon story, by the time I was done, and we had planned on doing a PowerPoint show describing our products, which I did, but even before we did that, I knew our product wasn't going to do what they needed. But went through the presentation, and then I said, and as you can see, what we have won't work. Here's why, but here's what will work. And after it was all said and done, one of the people from near the back of the room came up and he said, we're mad at you. And I said, why? He said, Oh, your presentation was great. You You gave us an interesting presentation. We didn't get bored at all. The problem was, we forgot you were blind, and we didn't dare fall asleep, because you'd see us. And I said, well, well, the bottom line is, my dog was down here taking notes, and we would have got you anyway, but, but, you know, he was he we had a lot of fun with that. Two weeks later, we got a proposal request from them, and they said, just tell us what we're what we're going to have to pay. We got another project, and we're going to do it with you. And that was
 
</strong>Daniel Andrews ** 39:02
it, yeah, and because the credibility that you'd established credibility,
 
<strong>Michael Hingson ** 39:07
and that is a great thing,
 
</strong>Daniel Andrews ** 39:09
that was part of the discussion I have with some of my clients today when I hold a weekly office hours to see what comes up. And I said, it's just important to be able to refer people to resources or vendors, as it is to refer them to a prospect, right? If you don't have the solution, or if your solution isn't the best fit for them, the level of credibility you gain to go, you know what you need to do? You need to go hang out over there. Yeah, right. You need to talk to that guy or gal about what they have to offer. And the credibility goes through the roof. Well,
 
<strong>Michael Hingson ** 39:39
we've been talking about networking, and I think that's everything we've talked about. I think really makes a lot of sense, but at the same time, it doesn't mean that you don't build a network. It's just that networking and building a network are really two different sorts of things. What are some of the most important things that you've learned about building. That
 
</strong>Daniel Andrews ** 40:00
works. Sure, there's several, and some of them come as a bit of a shock to people. And I always say it's okay if it's a shock to you, because it was a shock to me. But I don't take I don't have opinions. I have positions based on data. Right? You know that from your from your days as a scientist, what you think ought to be true absolutely irrelevant in the face of what the data tells us is true. But I think one of the important things is that it's possible to give wrong. Adam Grant says in the first chapter of his book, give and take. That if you look at people's networking styles, and I'll use the common vernacular networking styles, you have givers, people that tend to give more than they, you know, receive takers, people whose objective is to always be on the plus side of the equation. And then matchers, people that practice the degree of reciprocity. And I would even argue that that reciprocity and matching is a bad mentality, just so you know. But if you look at the lifetime of success, a career is worth of success. In the top levels of success, you find more givers than takers and matchers, which makes a lot of sense. In the lowest levels of success, you find more givers than takers and matchers. They're giving wrong. They tend to polarize. They tend to either be high achieving or very low achieving, because they're giving wrong. And so I and Michael, let me use his name. We had breakfast yesterday morning after the happy hour, and I said, Mike, are you open for coaching? And he said, You know I am. He said, I didn't have you flat here in Salt Lake City, because I don't respect you. What do you got for me? I said, Josh kept thanking you yesterday for the things you've done for him in his world lately, you know, over the last several years. And he kept saying, What can I do for you? And you said, Oh, no, I just love giving. I love giving, right? You know, it's not a problem. You know, I'm in a great position. I don't need to have a lot of need of resources. And I said, and you're missing the fact that he was explicitly telling you this relationship feels uneven. I said it takes longer to kill it, but you will kill a relationship just as quickly by consistently over giving as you will by taking too much. And it's a little more subconscious, although in Josh's case, it was very conscious. He was actively trying to get Mike to tell him, what can I do for you so I don't feel like I'm powerless in this relationship. And Mike was like, Oh my gosh, I never thought of that. Said, Look, I said, I don't know how your kids are. He said, well, two of them are married. And I said, my grown daughter argues with me over who's going to buy dinner. But I get it because I used to argue with my dad, who was going to buy dinner. Yeah, dinner together, right? It feels weird for someone, even somebody, that loves you, right? And, of course, the only way I can do it with my daughter is to explain, it's her money anyway. I'm just spending her inheritance on her now, it's the only way she'll let me buy dinner every time we meet, and she still insists that she pays the debt, because over giving will get in the way of what we're trying to accomplish, right? That's fair, yeah. And so people miss that, right? I get this law of reciprocity. If I just give and give and give to the world, it'll all come back to me. No, ma'am. We have 6000 years of recorded history that says that's not
 
<strong>Michael Hingson ** 43:18
how it works. There's there's something to be said forgiving, but there's also receiving. And in a sense, receiving can be a gift too. So you're mentioning Michael and Josh. Josh would have loved, as you're pointing out, Michael to tell him some things that he could do for Michael, and that would have been a great gift. So the reality is, it's how people view giving, which is oftentimes such a problem. I know, for me as a public speaker, I love dealing with organizations that are willing to pay a decent wage to bring a speaker in, because they understand it, and they know they're going to get their money's worth out of it. And I've gone and spoken at some places where they say, well, we can't pay you a lot of money. We're going to have to pay just this little, tiny amount. And invariably, they're the organizations that take the most work, because they're the ones that are demanding the most, even though they're not giving nearly as much in return. And and for me, I will always tell anyone, especially when we're clearly establishing a good relationship, I'm here as your guest. I want to do whatever you need me to do, so please tell me how best I can help you, but I know I'm going to add value, and we explore that together, and it's all about communication.
 
</strong>Daniel Andrews ** 44:48
I think so well. And in the case, you know, just go back to the mike and Josh story real quick, right? There's, there's number one, there's a sense of fairness. And I don't like the word reciprocity or magic, right? I like the word. Mutuality, but there's a sense of fairness. Number one. Number two, it's a little bit belittling to Josh, for Mike to act like Josh doesn't have anything to offer him, right? It's a little bit condescending, or it could be, Mike doesn't mean it that way, right? No, what he means is my relationship with you, Josh is not predicated on us keeping a scoreboard on the wall and that we make sure we come out even at the end of every quarter, right? But, but. And then the third part is, you know, I said, Mike, think of how good you feel when you give. He says, I love it. It's great. That's why I said, so you're robbing Josh of the feeling of giving when you don't give him a chance to give. I said, you're telling him that your joy is more important than his joy, and he's like I never thought of over giving or not asking as robbing people of joy. I said, You need to give the gift to Josh and the people around you to feel the joy that comes from being of use, of being helpful, of having and I said, even if you have to make something up or overstate the value of a of a task that he could do for you, I said, if you literally don't need anything in your world, Mike, find some job Hunter that's looking for work. And say, Josh, as a courtesy to me, would you meet with Billy Bob and see if you can help him find work somehow give Josh the sense that he's contributing to the betterment of your world, even
 
<strong>Michael Hingson ** 46:26
if it may not work out that this person, Billy Bob would would get a job, but it's still you're you're helping to further the relationship between the two of you, correct, right? You're
 
</strong>Daniel Andrews ** 46:38
helping him feel like he's an equal in that relationship. And that's an important part of it. It really is. It's now I do an important part. I do believe we absolutely should tithe. We should give of our time. We should be at the homeless shelter on Thanksgiving. If that's what we're called to do, we should be, you know, you know, aid to the poor, you know, mentoring junior people who don't have a lot to offer us. I absolutely believe that's true. So when I say give strategically or given a sense of mutuality, but we need clear delineations on you know what we're doing, because if we give indiscriminately, then we find out that we're like the people in chapter one of Adam Grant's book that are in the lower quartile of success, even though we're quote, doing all the right things. And the best way to make you know, the example I give on that, and I'll articulate this little bit, I'm holding my hands apart and moving them closer together in stages, just because the visual will help you here too. But I tell people, right? I hold my hands apart and I say, you know, we're going to spend this much time on the planet alive, right? And this much time on the planet awake, right, and this much time on the planet at work. And then I'll pause and go, these are approximations right, because clearly they are right, and this much time on the planet dealing with other people. So if, if it's true that we only have a limited or finite resource of time to spend building a network with other people, then why wouldn't we choose people whose message is worth amplifying and who we're well positioned to amplify and vice versa? And to make that even more clear for people, if you're a real estate agent, you could find a lot of people that would refer business to you, but you could find a few people that would refer a lot
 
<strong>Michael Hingson ** 48:25
of business, a lot of business. Yeah,
 
</strong>Daniel Andrews ** 48:27
you could find a mortgage lender, a divorce attorney, a moving company, a funeral home director, a nursing home director, right? And and if you're going to spend time building relationships with people, why wouldn't you find the people who are positioned to touch more people that you need to touch, particularly if there is some mutuality, meaning, as a real estate agent, I would be just as likely to be able to help a mortgage lender, a moving company, a funeral loan director, etc, etc, etc, right? All those things can come into play. And you know, the John gates, the salary negotiation coach, right? And Amanda Val bear, the resume writing coach, anybody can refer business to Amanda, but John's going to refer a lot more business to Amanda. Anybody can refer business to John, but Amanda's going to refer a lot more business to John. And and, you know, given that we've only got a finite number of conversations we're able to hold in our lifetime, why wouldn't Amanda and John be spending time with each other rather than spending time with me, who might occasionally meet somebody who needs them, but not on a daily basis the way Amanda meets John's clients? John meets Amanda's potential clients.
 
<strong>Michael Hingson ** 49:32
So here's the other way to spin. May not be the right word, but I'll use it. Frame it. Frame it. So you've got somebody who you're not giving a lot of, let's say a real estate agent. You're not giving that person a lot, but you're giving Elmo Schwartz, the real estate agent down the street, a lot more referrals and so on. Then the real estate agent who you're not referring a lot of people to, comes along and says, You. You know, I know you're really working with this other guy, but you know you and I have have had some conversations, and so how come I can't take advantage of the many opportunities that you're that you're offering? And I, for me, I always rejoice when I hear somebody ask that question, because at least they're opening up and they're saying, What do I need to do? At least, that's what I assume they're asking,
 
</strong>Daniel Andrews ** 50:24
yes, yeah, and that's a question that I teach people to ask, under what conditions would you feel comfortable referring business to me, right? Right? And you know, they may go, well, we don't share the same last name, but all my referrals go to, you know, Billy Bob, because he's my brother in law, and Thanksgiving gets weird, right? If he realizes I've been given leads to you, right? You know, it may never happen. Now, in my case, I believe in having multiple referral partners in every industry, right? Yeah, I don't just pick one, because personality plays part of it, right? I mean, and we can go back to real estate just because you say you're a real estate agent, I'm a real estate agent. I mean, we're calling on the same market. Same market at all, right, right? You could be a buyer's agent. I could be a seller's agent. You could be calling on, you know, what's a probate and estate issues? I could be dealing with first time homebuyers and young people, right? And therefore, and a lot of times it's personality, meaning, I personally, is not even the right word approach to business, meaning, there's some people that I would send to Ann Thomason, and there's some people I would send to Kim Lawson, and there's some people I would send to Elaine Gillespie, and some people I'd send to Taco Beals, right? Because I know what each of their strengths are, and I also know what sort of person they want to work with, right? Right? That's 1/3 person would appreciate them.
 
<strong>Michael Hingson ** 51:42
And that's the important part that that when somebody comes along and says, How come such and such, you can answer that, and you can do it in a way that helps them understand where they can truly fit into what you're offering, and that you can find a way to make it work, and that's really important. I've always maintained the best salespeople or teachers, pure and simple, in almost everything, and preachers, but but listening preachers. So it is, it is important to, yeah, well,
 
</strong>Daniel Andrews ** 52:16
and I bring this up in the context because we have a Bible college here in our town. So when I was a manager for Cutco, right? We get the college kids, right? Some of these seminary students, you know, looking for summer work and right? And they're like, you know, how does sales relate to, you know, being in the ministry later, I said, man. I said, Are you kidding? You kidding? I said, it's the purest. I said, you've got the hardest sales down on the roll. You ask people to pay the price now, and the payoff is at the end of their life. That's not sales. I don't know what is. At least, when people give me money, I give them something for it within a couple of days, you know, I said, I said, You better be good at sales if you're going to be your preacher eventually. Because you the, you know, the payment, the cost comes now, and the payoff, the reward comes later. I said, Man, those are the same but teachers the same way, right? You've got to invest the kids, the kids or the student, no matter how you know and what they're learning and why it's going to be relevant down the
 
<strong>Michael Hingson ** 53:06
road, right? Yeah, well, you You clearly have, have accepted all of this. When did you realize that maybe you were doing it wrong and that you re evaluated what you do?
 
</strong>Daniel Andrews ** 53:17
That's a great story, and there was a light bulb moment for me, right? I think the kids these days call it the origin story, right? You know. And and to tell the story correctly, but I have to give labels to the other two people involved, because their names are so similar that when I tell the story, I managed to confuse myself who was who. So I was in St Louis, Missouri, which, for reasons I won't go into for this podcast, is a weird town to be involved in B to B business in. They literally would prefer to do business with somebody they went to high school with. It's just a It's strange, but true. And I can go into the background of why it's true. It just is. It's accepted by people that have sold in towns other than St Louis. It's they know that St Louis is weird. Okay, so I'm having trouble not getting the traction I want. Who's in my industry, he agrees that we're going to partner and we're going to have a revenue share. I don't believe in finder's fees, but if you're going to co create the value with me, that's a different thing altogether, right? Writing a name on a piece of paper, I'm not paying for that. But if you're going to go with me on the appointment and help me get the job done. Yeah. Okay, back to the point. So my wingman, right? My partner, I call him wingman for the version this story, local, been around forever, prospect, business owner, right? We've got a B to B offered that's going to be fairly lucrative, because he's part of a family that owns a family businesses quite, quite a large there in St Louis. And we had met with the CFO because that was the real touch point on the business. As far as the value proposition over lunch, the four of us have been there prospect wingman CFO, of the prospect of myself, and it went reasonably well. Out they wanted to follow up to make the decision, which is not, not atypical. So we're back there standing in the parking lot of the prospects business, and the prospect points at me and says, Who is this guy? And my partner says, he's my guy. And the prospect points at me and goes, but I don't know this guy, and my partner says, but I know this guy, and the prospect points me and says, Well, what happens if something happens to this guy? And my partner says, I'll find another guy. And that was the purest, simplest form of what's truly happening when you're building a network. See, my days at Cutco were predicated on some of the same things. I go to Michael's house. I asked the name of your neighbors, your best friends, your pastor, your doctor, whoever you think, and then I would call them Hey, your buddy Michael insen said you'd help me out. So I'm borrowing a little bit of credibility, but the sale was made in the product, right? I'm only asking for a moment of your time, but I expected to show up, meaning I was only borrowing someone else's credibility to get a moment of your time. But I expected to show up and let the product and my Sterling personalities, I like to think of it, shine through and make the sale. There you go. And I realized, because when the prospect pointed me and said, Who is this guy, I thought my partner would say, he's my guy. Daniel, here's your chance to rise and shine, bring it, do that song and dance that you do, right? And he didn't. He kept the focus on the real point, which was that the prospect had credibility with my partner, and my partner had credibility with me. Yeah, right. And, and, and in that moment where he refused to put the spotlight on me, my partner kept it on himself, and he said, Mr. Prospect, don't worry about him. I'm not asking you to trust him. I'm asking you to trust me. And that was the light bulb where I said, Oh, what we're building is not introductions. We're building endorsements. When I get to the prospects door. I have the all the credibility that came from Bert, who referred me right, whatever credibility my partner, Bert, had with the prospect Butch. I show up on Butch is doorstep with that credibility. And when Butch starts to question it, the prospect starts to question it, my partner goes, What do you question? You're going to question him. We're not talking about him. We're talking about you and me, and we've known each other 30 years. What are you doing here? And I'm like, oh, that's why we're doing this. That's the point. I'm not asking to borrow your Rolodex. I'm asking to borrow your credibility.
 
<strong>Michael Hingson ** 57:38
And the other part of that question that comes to mind is, did the credibility that Bert and Butch have with each other ever get to the point where it transferred to you, at least in part? Oh, yeah,
 
</strong>Daniel Andrews ** 57:55
yeah, we got the sale. Yeah. I mean, that was the conversation where he's like, All right, we're going to do this. I'm like, because it was a big deal. It was a very large deal. And, yeah, but in
 
<strong>Michael Hingson ** 58:04
general, you know, I hear what you're saying, and in general, somewhere along the line, the prospect has to say, has to hopefully recognize this other guy really is part of the process and has value, and so I'm going to like him too, correct,
 
</strong>Daniel Andrews ** 58:23
and you can drop the ball. It's possible to screw it up, but I'm starting at a level 10 in the case of this particular pair of people, and it's mine to lose, as opposed to starting from zero and trying to get up to five or six or eight or whatever it takes to make the sale, and that's the biggest difference, right? It will, it will transfer to me, but then it's up to me to drop the ball and lose it, meaning, if I don't do anything stupid, it's going to stay there. And you know what was great about my partner was he didn't even not that I would have but he didn't give me any room to say anything stupid. He's like, he's like, let's not even talk. Put the spotlight on Daniel. Let's keep the spotlight on the two of us, and the fact that I've never let you down in 30 years. Why would you think this is going to be a bad introduction
 
<strong>Michael Hingson ** 59:09
now? Right? Right? One of, one of the questions that that I keep thinking about, and I've thought about it a fair amount here, people are interesting. What can I say? So many people always say that they believe and absolutely support the idea of quality over quantity, but when it really comes down to it, they don't pay attention to that.
 
</strong>Daniel Andrews ** 59:30
Yeah, and here's why, why. I think that's true. Their their notion of quality over quantity refers to the people that they meet, not the relationships that they establish, meaning they think the quality is found out there. And the reality is, if you know how to build a relationship, then you can choose to build it with the right people. And. That's your quality over quantity. I can absolutely make people's heads explode when I sit down with a pen and paper and a calculator, and can prove to them all the clients that they ever need from now until the end of their career, all the ideal clients, most highly profitable clients that they need from now until the end of their career, is accessible to them, right now, today, inside the next 12 hours, as accessible to them through the current network that they have. Yeah, and the reason that breaks down is because people are primarily visual. Those of us with ADHD, even more so, but we only see the people that we see, and we forget that everybody that we know and loves us and trusts us and would make a recommendation for us has their own role of people that trust them, and their own role of people that trust them, right and and we lose, but that's literally the definition of network. A network is not your first degree. That's first degree. That's not a network. Those are your friends in connection. And connections. Yeah, your network is the people that trust you and the people that trust them and the people that trust them. And when you sit down and do the math, everybody you need is out there. So the key is not the quality is not found in meeting more people and sifting for quality. The quality is found in knowing how to build the relationship, selecting the people that could be quality in your world, and then building with them, meaning, quit looking for the unicorn be the unicorn, right? And that's where people miss it. They still think that the externality of a quality connection is somewhere outside of them, and it's not, it's it's internal to their skill set. If they don't have it, they can learn it from me, and it's internal to the network that they already have, that already exists. And
 
<strong>Michael Hingson ** 1:01:49
let's go into that briefly. If we could learn from you, what do you do today, and and how can people take advantage of that? As it were cool, I primarily, certainly had to get there, you know?
 
</strong>Daniel Andrews ** 1:02:01
Yeah, I know well, and I only say that because I love bringing content, right? I mean, my best, you know, sales pitch is, I understand there's more where that came from, right? That's, that's how I tend to wrap things up. If you think there's any value in anything I said over the last, you know, 60 minutes, there's more where that came from. But I will say this, I primarily serve three sorts of people, people that don't have the time to build a network, people that don't want to they would want to focus on other parts of their job, or people that enjoy it and do it, but they have not figured out how to make it consistently profitable to them. Got it. The output of working with me on either short or long term basis is to produce 72 to 120 and yes, those are specific numbers for reason, 72 to 120 warm introductions to ideal prospects per year. 72 to 120 warm introductions to ideal prospects year in and year out, and they I tend to have higher value, meaning my price makes sense for people who have a higher ticket or where trust is a higher factor, right? I could teach skills to somebody in direct sales or network marketing, they're never going to earn enough money off what I teach them to make my price make sense. But if they're in real estate where a transaction is worth 1000s of dollars, or financial services where a transaction is, you know, lifetime value that client could be 10s of 1000s and commissions and revenues, or a B to B sale, where the commissions and revenues could be in the 10s or hundreds or millions. Then my number makes a lot more sense, right? But I can show people over a 90 day period how to build a network of fewer, not more fewer, and produce 72 to 120 warm introductions to ideal prospects on less than five hours a month.
 
<strong>Michael Hingson ** 1:03:54
There you go. So if people want to reach out to you and explore all of this. How do they do that? 803-361-6825
 
</strong>Daniel Andrews ** 1:04:05
I'm very comfortable giving out my phone number. If you want to text me, you can just say Michael hankson's podcast, and I'll know where you came from. 803-361-6825 for those of you that are afraid of actually speaking to me or getting into a conversation before you research me. The The irony is that my full name is the name of a bombastic Australian parliamentarian, so you cannot Google search me and find me. I'm buried under a couple million search returns that are not me. But I did buy my full name as my URL. I have a website that is my full name. Daniel Patrick <a href="http://andrews.com" rel="nofollow">andrews.com</a>, the way Daniel is normally spelled. The way Patrick is normally spelled. The way Andrews, with an S on the end is normally spelled Daniel Patrick <a href="http://andrews.com" rel="nofollow">andrews.com</a> or my phone number, 803-361-6825,
 
<strong>Michael Hingson ** 1:04:58
you. And I hope people will reach out. We need more and better good sales people, and more and better people who understand a lot about building relationships. But we could spend a lot of time talking about that with politicians, but we won't go there. That's that's another whole story. They're
 
</strong>Daniel Andrews ** 1:05:15
not that. Yeah, this well, and the short version there is the skills, and it's been proven in western democracies, the skills and the personality traits successful that are required to successfully get elected are the antithesis of the skills and personality traits required to govern effectively. We've reached a point where we cannot elect somebody capable of doing the job, because people capable of doing the job can't get elected, and people can get elected aren't capable of doing the job. So it's its own tragedy. My
 
<strong>Michael Hingson ** 1:05:43
only addition to that would be, or who don't want to to to stoop to what you have to do to get elected. So the the either can't or or know that they just don't want to step down that that road, the
 
</strong>Daniel Andrews ** 1:05:58
the skills are actually not. It's not like sales and management, where it's unlikely to have both, but you can find a person that's got both, they've literally found that they're the opposite, meaning you cannot find a candidate who's got the personality to get elected that also has the personality government, meaning they literally don't exist in the same person. Yeah, that's the frustrating part. It's not that you we're looking for the unicorn. They don't exist. They are diametrically opposed. And that's so tragic. It's tragic for us at this point. So
 
<strong>Michael Hingson ** 1:06:28
one last time, phone number and web address and yeah, yeah.
 
</strong>Daniel Andrews ** 1:06:32
Daniel Patrick <a href="http://andrews.com" rel="nofollow">andrews.com</a>, phone number, 803-361-6825, I haven't changed it in 25 years. I'm not going to change it for change it for the next 25 803, for you, 361. 6825
 
<strong>Michael Hingson ** 1:06:47
Well, Daniel, I want to thank you for being here. This has been really fun. I always love to talk to people about sales and with people about sales, because it's nice to find people who have kind of like minded attitudes about that sort of stuff. So I want to thank you for thank you for being here, and I want to thank all of you for listening and watching and whatever. We really appreciate your time. We value it. I hope that this has been helpful and interesting and useful for you. Love to hear your comments. Please feel free to email me. Michael H, i@accessibe.com that's m, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, but wherever you are doing The podcast with us today and enjoying this episode. I hope please give us a five star rating. We value your ratings. We value your input. We value anything that you want to tell us. If you know of a guest and Daniel you as well. If you know of people who ought to be a guest anyway, on unstoppable mindset and who you think would carry on a great conversation with us. Love to meet them, always people. I would really appreciate that, and I appreciate that from all of you listening. So with that, I want to thank you, Daniel, one last time for being here. This has been a whole lot of fun.
 
</strong>Daniel Andrews ** 1:08:13
It was fun for me too. Thank you, Michael.
 
**Michael Hingson ** 1:08:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Network Expert with Daniel Andrews</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1552e328-b4c1-4918-b5a2-f47e43464395.mp3?source=rss&amp;ext=asset.mp3" length="23672572" type="audio/mpeg" />
<itunes:episode>310</itunes:episode>
</item>
<item><title>Episode 309 – Unstoppable Misophonia Advocate with Cris Edwards</title>
<guid isPermaLink="false">https://pinecast.com/guid/c0269a3e-022c-4c07-81f9-25a979b2296a</guid>
<pubDate>Tue, 11 Feb 2025 10:00:51 -0000</pubDate>

<itunes:duration>01:05:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/25752da1-6fbf-4bc2-a59e-39db2aefd6d3/UM309-Cris_Edwards-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Cris Edwards is a person who experiences a disability known as Misophonia. What is it? Cris is best at explaining. However, in part, this condition causes people who have it to react to sounds and other stimuli most of us take for granted and can ignore. As with many of our guests, I met Cris through our own Sheldon Lewis. By the way, because of Sheldon, Cris and his nonprofit use accessiBe. However, I get ahead of myself.
 
Cris went through school and, in fact life with manifestations of Misophonia. As he tells us, he also has ADHD. Many people with misophonia do exhibit other conditions as well. As Cris explains, until fairly recently this condition was not even recognized nor taken seriously. Cris tells us how he lived his life with this condition and how today he is dealing with it somewhat better than before.
 
In 2021 Cris founded soQuiet, a 501C3 corporation to help those with Misophonia. We will get to learn how even AI today is helping people deal with this issue.
 
Cris and I talk a lot about not only Misophonia, but how people can better exercise their minds to learn how better to conduct introspection and exercise their brains to better take care of their whole world. I hope you like what Cris has to say. Lots to think about here.
 
 
 
<strong>About the Guest:</strong>
 
Cris Edwards, MFA CPS, is the founder of soQuiet, a 501[c]3 tax-exempt nonprofit organization dedicated to providing free and accessible advocacy, resources, and support for all people whose lives are affected by misophonia, a multi-sensory sensitivity disorder. 
 
Cris has struggled with what we now know as misophonia for over 40 years, since way back in the early 1980s, decades before there was any recognition, or even a name, for this condition. Years later, when connecting the dots in his life looking backwards, Cris can see just how much misophonia had an impact on his life, from affecting his schooling to causing barriers to employment and more. 
 
Cris was able to complete college and grad school, earning a Master of Fine Arts in Directing. But, he always also wanted to help people to live better lives with a disorder like misophonia.
 
During the COVID pandemic, since there was no live theatre happening for an unknown amount of time, Cris decided to start a nonprofit which focused on misophonia and that worked to be accessible to all and to approach advocacy from the viewpoint of someone with lived experience of struggling with misophonia. soQuiet was born and has grown quickly in the four-ish years of its existence.
 
soQuiet has provided many &quot;firsts&quot; to the misophonia community, sometimes called the <em>misosphere</em>. Cris and the soQuiet team launched the first misophonia student research grant program, the first comprehensive peer support program for misophonia, and has mailed thousands of free misophonia information cards to six continents at no charge, among many other successes.
 
Cris is also active in the recovery community having gotten sober in 2017. He is a Certified Peer Specialist [CPS] as well as an occasional theatre director and designer. Cris lives with his wife, Michelle, and two cats in St. Louis, Missouri.
 
 
<strong>Ways to connect with Cris:</strong>
 
Website: <a href="http://soQuiet.org" rel="nofollow">soQuiet.org</a>
On all major social sites [Facebook, Instagram, TikTok, etc.] under the username: soquietorg
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:35
We appreciate it. Today we are going to have the opportunity to chat with Cris Edwards and Cris, among other things, has formed a nonprofit called so quiet. And I think there's a fascinating story behind that. And basically he deals with a lot of people who happen to have something called misophonia, which I'm not overly familiar with, and I'll bet most of you aren't, but Cris, clearly, because he found it so quiet, is an expert. And so there you are, Cris. Now you're stuck with it. Well, I want to know now. There you go, Cris. Cris is in St Louis, Missouri. We're out here in California, so we're little ways apart. But isn't science a wonderful thing? But Chris, I want to welcome you to unstoppable mindset. I really appreciate you being here, and we're looking forward to having a great chat. Thank you so much, Michael, it's a pleasure to be here. I met Cris through Sheldon Lewis at accessibe. Now you all have heard of Sheldon before. He's nonprofit partner manager at accessibe, and worked with a lot of organizations like Cris' and he said, Cris, you ought to go on this here podcast. And Chris, I guess, decided that we were probably worth going on. So here we are. Well, why don't we start Chris, why don't you tell us a little bit about kind of the early Chris growing up and some of that stuff.
 
<strong>Cris Edwards ** 02:59
Absolutely. Thank you. Well, I just turned 50 last week, so I don't feel like I'm 50, but yeah, I was born in 1974 I grew up in San Antonio, Texas, and, you know, I A lot of times we can connect the dots looking backwards, but at the time, in the 70s and the 80s, there really wasn't as much awareness and cognizance and attention paid to things like neurodiversity and invisible disabilities and different disorders and things. There was a whole different social viewpoint to that. But yeah, growing up, I always had noticed a few things I felt a little different from other people, but I did well. As far as the classes, I was capable of doing everything quite well, but was always distracted, and oftentimes found myself responding to things in a way that was different than the way other people responded to the sensory input around them. So we'll get more into how I realized that that is a thing later, but managed to go through school.
 
</strong>Michael Hingson ** 04:10
What's that? Is that sort of like ADHD? Well, that's a good point.
 
<strong>Cris Edwards ** 04:14
I actually do have ADHD, but that is that is a separate disorder from misophonia. Yeah. What's interesting? Thank you for asking that misophonia often co occurs with other conditions like that, other mental health conditions like ADHD, OCD. There's not one of those that sticks out. Misophonia is considered a separate unique condition disorder. It can occur on its own, but we know through research that it's it commonly co occurs with other things. So as I got older,
 
</strong>Michael Hingson ** 04:43
what's that I say? Anyway, go ahead. Anyway. Yeah. So
 
<strong>Cris Edwards ** 04:48
I actually, you know, I got through school, actually ended up going to college and went to grad school. I studied theater and got a master's of fine arts and directing. But where'd you go? Well, for undergraduate school, I. Went to a little University called Tarleton State University. It's about an hour west of Fort Worth Texas. It's actually an agricultural college that happened to have a theater department that was pretty good. And then I went to Texas Tech out in the desert of Lubbock for grad school. But I had always, you know, early on, I can remember as far back as fourth grade, or maybe even earlier than that. Nobody has any record of this. We're just going off of my my flawed memory. I remember that the sensory input I got around me, I felt like I responded to differently than other people. For example, if I was in a class, I can remember trying to listen to a teacher teach, or trying to take a test, and if there were particular things going on in the classroom, I could not focus on the lesson, and I could not focus on the test or whatever, because I was so distracted, like by particular motions or particular sounds. And I learned later on, much later in my adult life that they had created a term for this. It wasn't just that I was particular about sounds, that it's an actual disorder called misophonia. And so when I found out the word probably around 2007 I found out that this particular term was created in 2001 so nobody had any concept of of this existence while I was in school. But in general, misophonia is a largely auditory but in fact, multi sensory aversion disorder. If you ever hear of somebody who says something like, I can't if you don't stop smacking your chewing gum, I'm gonna have to leave like it makes me anxious and frustrated more than is normal. Nobody likes the sound of smacking gum, but if it gets to a point where you literally cannot be around that sound, and it gives you this very accentuated irritation, frustration, like a need to just get away from that sound in a way that isn't normal. That's that's kind of a hallmark of misophonia. Misophonia can also have a visual element. So seeing somebody doing something, like, if I see somebody chewing gum, but I can't hear them, that actually brings about that same reaction. And it's not a volunteer, it's not a voluntary reaction. There's also a similar kind of sibling disorder called miso Kinesia, and it is when people have a similar response, again, an involuntary physiological response to visual motions. So if I was in class looking back and somebody was shaking their feet or twirling their hair, which are very normal things for people to do when they're anxious. Taking a test, I couldn't concentrate that motion, just my brain focuses on that motion immediately, and I can't, I literally cannot focus on anything else, and it makes me very upset. So that's that's kind of a misophonia in a nutshell. You know, I if I was in a class and somebody had a bag of chips, the crinkling plastic and the sound of somebody eating chips would would affect me in a way that is very abnormal. So that was misophonia. And when I found out that this word existed, it explained a lot of the issues that I had growing up. You know, I know that that those my inability to to participate fully in classes affected my grades and so forth, and so since then, kind of during the pandemic, when everything was shut down. I had been working in the theater industry here in St Louis, and there was no theater happening for a couple of years. We didn't know for how long, so I decided to do something that was different than I started this organization to help people understand this really difficult to understand, sensory disorder, and there's been a lot of research happening on it, we know that it's actually very prevalent in society. There's been a number of prevalent studies that show that misophonia is actually quite common. As many as one in five people have the symptoms, and roughly about 5% of the population has it to a degree to where it impacts their life, to it from a moderate to severe amount. And so it can be disabling. I've worked with people who isolate themselves. And, you know, there's sounds and and visual things in the world that they they try to avoid, and and we end up avoiding things as a way of coping becomes very isolating. So we've worked with people who, even though they live in the same house as a parent, that maybe is activates that for them, they don't talk to their to their family, because it's so uncomfortable the sound of a person's voice. Or the way that they move is so uncomfortable that they stay in their room and and just text their family that's in the same house, it can be very isolating and frustrating. So I kind of went on a bunch of different tangents there answering your question, but hopefully that makes some sense, and I'm happy to explain any of it more. So
 
</strong>Michael Hingson ** 10:17
what did you do as you were growing up and so on, to to deal with. I mean, you obviously did something that allowed you to be successful at going to school, whether your grades were affected or or not. You still did make it through and all that. What did you do to to deal with all of it? That's a great question of understanding yet, of what it really was to have misophonia. Fantastic
 
<strong>Cris Edwards ** 10:40
question. Yeah, looking back, there were things that I would try to do, but I didn't have the awareness and I didn't have the words to explain to other people what I was dealing with. Because if I just tell people, if they don't know what it is, I can't the sound of the crinkling chip bag is driving me so crazy, it sounds crazy before we knew what it was, but, you know, a lot of it was just suffering and silence. I know it affected my mental health. It's sort of like I could try to compare it to if you're having an anxiety attack or even a panic attack, but you try to hide it, and that, you know an anxiety attack or something is not something you can control. They just come on sometimes. And if you were to try to hide that and and quell it so that people don't notice what you're going through, that's a little like what it's like to sort of suffer in silence and act like everything is normal, when internally, I'm just like wanting to leave the situation, because it's such an uncomfortable feeling being around totally normal sounds that are not a threat in any way.
 
</strong>Michael Hingson ** 11:52
So you kind of just did suffer in silence. And yeah, I guess the best thing to say is coped, if you will, coped,
 
<strong>Cris Edwards ** 11:59
and I would do things improvisationally to try to help. Looking back, I probably could have, if I'd thought about it, carried foam earplugs with me, which I do now, and worn those in class to kind of filter out some sounds. But I was talking to some other people recently who have misophonia in one of our peer support groups. And I would do little things like I would try to if you could rest your elbows on on your school desk, and put your hand your put your chin in your the palm of your hands together, you can kind of secretly put your fingers in your ears in that pose, but look like you're still paying attention. Yeah. So I would do things like that to where it looks like I'm still participating, but I'm actually blocking out some of the sound by secretly putting my fingers in my ears to get to the class and just little things like that I would do to try to get by. But
 
</strong>Michael Hingson ** 12:53
as you matured and got older and so on, did any of the symptoms mitigate or go away, or is it still as prevalent for you as it ever was? That's
 
<strong>Cris Edwards ** 13:04
a great question. My own experience has been a little bit of both. We don't have any research. We just have anecdotal stories on whether misophonia gets better with age or gets worse with age or not any different and people tell you different things. I think mine's been a little bit of both, in that there were things that didn't that used to not activate that misophonic reaction, that that anxiety and frustration and and panic that it brings about that do now. So for one example, is not everybody. It has that misophonic reaction activated by Pet Sounds. And that was never a problem for me until maybe about 10 years ago, where some noises that animals make would bring about that reaction. For example, we were talking about our cats right at the before we started recording today, and one of my cats is what I call a loud bather. You know, when she's bathing herself, the that very accentuated licking sound causes that, that involuntary reaction. So I, I have to kind of put her in the other room and she doesn't understand it. But so that's something that I have acquired. I've, actually acquired new we call them triggers. I try to avoid calling them triggers, because I think that term is kind of overused, so it doesn't even have any meaning anymore, but, but at the same time, you know, with with age and with introspection, I've learned coping skills. I've learned to deal with this. It is a part of my life, just like anybody with any kind of disability does their best to to accept some of the things that are going to be more difficult or different for us, and work on coping with the things that we can and changing the things we can through advocacy or accommodations or whatever. And so in a way, I've gotten better at dealing with it. I. Communicate about it very much more effectively now that I know the term for this thing, and you can Google it, and there is a definition, and there is research on it which didn't exist at all when I was a child, so I've gotten better at coping with it, even though I think my actual experience of it maybe has gotten a little bit worse. So who knows.
 
</strong>Michael Hingson ** 15:21
Yeah, it's yeah, it's something that only time is going to really give you the opportunity to do exactly how it goes and so on. But what did you do after college? So what did college lead you to?
 
<strong>Cris Edwards ** 15:34
Well, that's a great question. I was always active in the theater, but the theater industry is kind of difficult. It's a lot of with a normal job, typically you have some job security, so maybe you work there and you know that next month you'll still have your job unless things go wrong in theater. A lot of times you're hired on by production. So you might work for a month or two on a particular production of a particular play, and then when that's done, you're back to looking for work again. And so for for job security, I sort of went, after grad school, into the tech industry, and so I worked for a number of small tech startups in the early 2000s I worked at Apple for a while and did kind of a mishmash of things that had some benefits and some job security that the theater world didn't have, and and I worked in the theater more as kind of a after school extracurricular kind of capacity. So, yeah, it looking back, I did that, but it was still a struggle. I didn't know the word for this thing, and I knew that either other people were much better at dealing with being bothered by these sounds, or other people were not as bothered by sounds and and visual stimuli as I was. And so the 20 years ago, the idea of an open office. Was a big thing in startups, you know, you have just a big open office where everybody works, and that is a nightmare for people with misophonia and miso keynesia. And so I just struggled. It was just suffering in silence, like I said, doing my best to block out sounds when I needed or put up Visual barriers in the offices I worked in to to block out visual movements that might be very distracting and and uncomfortable, but I probably around 2007 I found out that there's a word for this thing and and slowly, over the years, I realized that it's a it's not just a made up term that somebody on the internet came up with. It's an actual medical term that was invented by audiologists and and there was a research beginning on it roughly 10 years ago. So yeah, when I look back, I just kind of had a mishmash of things that I have done professionally since then. And I started this organization because I I wanted people to know that they can ask for accommodations, that they can talk about this with the confidence that it is a real thing, but it is supported by science, and there are ways of getting through life with it. There's actually an entire department at Duke University dedicated to studying misophonia as the Duke center for misophonia and emotion regulation. So all those kind of things help validate that this is a just a strange, sensory based disorder. Not to get too long winded about it, at the beginning, I had mentioned that we could oftentimes connect the dots looking backwards. And, you know, I'm pretty open about sort of my experiences with things, just because I want other people to realize that they're not alone and that there are certain pitfalls that can happen and and it's not unusual. So when I look back, you know, in in my college years, I found that, as a lot of college students do, alcohol was something that helped me be more social with misophonia and my ADD and I'm kind of an introvert anyway, even though I can play an extrovert on TV, I was, I was, I was kind of a hermit in college and and theater is a very social right industry, and so people bugged me a lot about it, and I found that alcohol helped calm my senses, that I could be around other people and be in misophonically triggering situations, which I didn't know about at the time, and be more social. And so over the years, the alcohol became a crutch, and it became a much bigger problem than than my misophonia was, and I didn't realize it at the time, so that sort of took over my life, and I got sober about seven years ago, and really had to assess how I can get by in life with my sensory issues and needs without numbing my senses and causing a lot of problems in my life. If that that caused so I say that just so people know, because I hear other people who sort of self medicate, it's a understandable thing to do, but it really had a huge impact on my life. And I think there are better ways of dealing with invisible conditions than self medicating. So I just want people to know that that is also a part of my story that happened over the years, and I don't think it's unusual.
 
</strong>Michael Hingson ** 20:28
Well, tell me a little bit more about, well, about all of that, in terms of dealing with it and so on, and what, what you've evolved into doing.
 
<strong>Cris Edwards ** 20:37
It's a great question. So I, I guess since getting sober is a lot of things have happened. The pandemic happened, and, you know, I think I've, I've thrived. A lot of people find it interesting to know that, for example, I got married, and I know that's not really a big deal. That's a very common thing that a lot of people do, but it's important for a big deal for you. Well, it's a big deal for me, sure, but when we work with parents who have children with misophonia and other conditions, they really worry about their children, like, what kind of future will they have? You know, are they going to struggle with finding employment and finding friends and being in relationships and and doing typical things? And so when I they find out not that I was trying to be encouraging everything, but when they find out that I actually did get through grad school and got a master's degree, and I have gotten married with this misophonia, they're relieved to hear that it's possible to do fairly typical things. It may not be as easy. So yeah, that's that's kind of what I've done since getting so bright. I finally got married at the age of 45 we moved to St Louis, where my wife has a very good job in the library system, and started a very successful nonprofit, and have remained very active in the recovery community. All of these things are things that I've worked hard to do and and I wouldn't have been able to do if I was still sort of stuck in my self pity, self misery, self medicating phase of my life. I'm glad that's over with, but yeah, I feel like I'm playing catch up on life the last few years. But
 
</strong>Michael Hingson ** 22:23
on the other hand, you're doing that, and part of it is, and is that you're, you've, you've discovered a lot about you, and yeah, you you had alcohol and so on, but you've gotten over that, and you've made some mental commitments that certainly have to be helping with you being able to address the issue of misophonia?
 
<strong>Cris Edwards ** 22:42
Yeah, that's true. I would, I would think that pretty much anybody who has any kind of disorder or condition or disease that impacts your life, especially if it's disabling in any way you know, or affects your ability to do typical things in a typical way that that your average person would. You know, you have to do a lot of introspection. You have to be really creative with coping in life and coming up with unique solutions to get by. And that requires a certain amount of resourcefulness and and introspection and and intelligence. And so, you know, I I've been very fortunate to meet some wonderful people with misophonia. Through the misophonia community that is actually huge. People are finding out that they are a part of it, and they didn't even know it every day, and they're contacting us. And just wonderful people who are bright and talented, and I'm glad to be a part of this unique community that we find ourselves in. I think it's a big part of it too, just the validation that we get and the ability to share our experiences and our frustrations and successes and stuff. Yeah, yeah.
 
</strong>Michael Hingson ** 23:56
Well, introspection is very important. Not nearly enough. Do we use it? And do we teach children in each other to use the whole concept of introspection to deal with things I wrote a book was published in August of 2024 called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith, and one of the main things that we talked about right from the beginning of the book, it's the book is all about helping people learn to control fear, rather than letting fear blind you or overwhelm you when something unexpected happens. And as you may know about, my story, having been in the World Trade Center and confronted by the horrific things that happened on September 11, I didn't negatively react, because I knew what to do. I had developed, although I didn't realize it at the time, a mindset, because I had focused on learning what to do in the case of an emergency. I knew what the evacuation procedures were. I knew why they were, what they were, and where to go, and the various options and so on. So I was. Prepared, although never expected to have to use it, but a lot of that also came from thinking about myself and how I would react in different situations, and not becoming paranoid over but rather really stopping and thinking at night when I had time, well, how would you react if this happened in this way? Or how would you react? Or what will you do with all the knowledge that you've gained? And I developed a mindset that said, You know what to do in the case of an emergency, and when the emergency occurred, the mindset kicked in. And again, a lot of that has to do with introspection. I think we don't spend nearly enough time in our own minds, thinking about ourselves and dealing with the things that that we face. One of the lessons that I've been teaching people for a while, and that comes out of the World Trade Center, is, don't worry about what you can't control. Focus on what you can and the rest will take care of itself. And there's so much that we worry about we don't have any control over, but we still worry about it, and all that does is engender more fear in our lives and makes us more uncomfortable, whereas if we would just worry about the things that we truly can worry about and not worry about the rest of it, which we can learn to do, we're much better for it. And in your case, it's the same sort of thing. You've got misophonia, okay? But at the same time, look at what you've done and how far you've come in terms of just mentally developing and preparing yourself because of the whole issue with alcohol and everything else, yeah, and you have grown, and that has to help in how you deal with misophonia.
 
<strong>Cris Edwards ** 26:47
Absolutely you said it exceptionally well. And you know, anecdotally, sometimes people say that when you develop, you know, substance use problem of any kind, you kind of stop growing spiritually and growing emotionally, and I think that was true for me. So when I got sober around the age of 42 I had to catch up with being an adult. And one of those was introspection, like you said, it's, it's a lifelong thing. And I think Aristotle, or one of those, said that the, you know, the self examines life is its own reward. And through recovery programs, I'm very active in AA and and they focus on why, why you do the things you do. What is your what is your thinking problem that turned into a drinking problem? And that's just pure introspection, like you said. And I'm grateful to to have learned those skills of picking apart, why I do things, and how can I get through life better in a in a more earnest and and kind and forgiving way than I had been. And, yeah, I interestingly, I mean, you talked about faith and that sort of thing. I don't come from a particularly religious background. My family was fairly non religious, which was unusual back in the 70s in the south in Texas. So I didn't really have that background. But, you know, I even today, I consider myself fairly agnostic, but there's not a day that goes by that I don't fall back on the advice of the Serenity Prayer, which I didn't learn until I got into AA. What wonderful advice. I sort of came to that same conclusion through the Stoic philosophers, but they're teaching the same universal truth, which is exactly what you said. If there's something that I'm really stressed about and having a problem with, if I can ask myself, Do I have any control over the outcome of this, and if the answer is no, I need to work on forgetting it. I'm just my worrying isn't solving any problems. It's just making me suffer, but I can't do anything about it, and that's a hard thing to do, and it takes daily vigilance, but you're absolutely correct. And
 
</strong>Michael Hingson ** 28:56
the other part of it is, even if the answer is no, introspection helps you. Then think about, well, why have I been worrying about it? Then, I mean, maybe something else that's pertinent that made you start to worry about it 100% and it might very well be that there you'll discover there is something about which you you do have some control regarding whatever it is, but if you don't take the time and well, it's not just taking the time to be introspective, it's also making the life choice to say, I'm going to think about this and I'm going to find the solution that works for me, and make that commitment. And that's got to be part of what you do, because it isn't just, oh, I'm going to think about this. Well, that's not enough. You also do have to decide, I'm going to deal with it. I'm going to find out what is going on, and then I can move forward. And I will move forward
 
<strong>Cris Edwards ** 29:56
Absolutely, yeah. How you deal. If that powerlessness or inability to have any control is is you're right, the next step, and it's difficult. There's, there's so many things I I have no control over. Actually, most things in the universe I am powerless to influence. I can't change the weather. I can't move the planets any differently, you know, and so, not yet. Anyway, not yet, no. But same with situations. I mean, there's just some things that I that affect me that I don't really have the power to influence in any way. And so yeah, how you deal with that and not let let that fear, that worry, that angst, control your life, which it has done before for I think a lot of us, is a challenge.
 
</strong>Michael Hingson ** 30:37
Well, what made you finally decide to start so quiet and form an organization to deal with misophonia. I know you mentioned the pandemic, but started, What? What? What happened?
 
<strong>Cris Edwards ** 30:47
That's a great question. At the time, I could sort of see that there, I just had a hunch that misophonia was probably not the rare condition that it was considered and like, you know, six or seven years ago, it was thought to be a very rare disorder or a rare thing to experience, and I had a hunch that that wasn't the case. And I also saw that there was a lot of advocacy and awareness and support that needed to happen based off of the input I was receiving from other people with misophonia that nobody was doing there at the time, was one other nonprofit organization dedicated to the misophonia world, and I just wasn't really happy with what they were doing. And what they were doing was not much. They weren't really doing anything from the viewpoint of lived experience. Nobody on their board had misophonia. They were all sort of veteran clinicians, and they weren't doing all of the things that came to my mind as what needed to be done to spread awareness and to further research and on and on. And so I thought, well, I guess it's up to me, as Bob Dylan says, nobody else is doing it, so I have the opportunity to see if maybe it's something I can impact. And have been very fortunate to have some really notable wonderful people sign on early to our board and to sign on to volunteer and to help fund some of our our programs, like our student research grants, is are something that we we give out to graduate students who are interested in researching misophonia for a thesis project or a doctoral dissertation. We can give them some funding to undertake a small study. And we were fortunate enough to find some, some families who had a child with misophonia who wanted to fund that kind of research program. So we've been fortunate. We've We've done some very successful things. Not, not to pat myself on the back too much, because we've had a lot of help, but, but we, based on my experiences in the recovery community, I became a certified peer specialist, which is a something that the state of Missouri certifies after some training. And we started the first peer support program, comprehensive peer support program for misophonia in the world. And so we're training people to be facilitators of peer support groups for misophonia, and just a lot of things that didn't exist that I thought would be nice to have happen, or other people told me that they would like to see as resources for people with misophonia. And so we just try to do the things that people say they want that don't exist.
 
</strong>Michael Hingson ** 33:32
Well, you got to start somewhere. Needless to say, of course, that's right. And and make it work. What's a really great success story that you can point to with so client that's that's really made a difference?
 
<strong>Cris Edwards ** 33:47
Oh, that's a great question. We've got a kind of a weird mishmash of things that we do. We've sort of focused more on the research aspect of it, not only with our research grants, which have been, I think we've given out probably 10 of those in the last few years. But we also have some other research and support based things we just launched, actually kind of relaunched a project that we took on a couple of years ago, where it's just, it's <a href="http://misophoniaproviders.com" rel="nofollow">misophoniaproviders.com</a> it's a free website, an online directory of clinicians like psychologists or audiologists who know what misophonia is and and know how to work with clients who have misophonia. And we're working on training for clinicians so that they can get up to speed on it. There aren't really any proven treatments yet for misophonia, but there are ways of working with people who have misophonia, so that you can help them cope and get by and and maybe even test for other conditions and weed those out. And so there's ways of doing that. So we just, we launched a free online directory for for such clinicians in the last month, and we're working on the training for that. And that's really Phil. A huge niche. We decided to focus on that because misophonia is not well known, and we just heard so many people contacting us saying, I went to my doctor or I went to my counselor and said, Hey, I think I have this misophonia. And the counselor or doctor had no idea what it was. They'd never heard of it. They don't know how to work with it. They don't know what to do. And we heard that so much that we just realized that that is a huge bottleneck. If we take the prevalence studies I mentioned at the beginning of this episode, that 5% of the population roughly has misophonia to a moderate or advanced impacting what experience like they have in a way that impacts their life in some way, either they're avoiding situations, or it's affecting their job or their schooling or their relationships. That's still millions of Americans. And if millions of Americans are experiencing this, even at 5% and I can think of maybe 30 clinicians in the entire country that I would feel confident enough telling somebody to go to. That's a huge problem, if only 30 people are handling millions of of of sufferers or people who experience it. So we want to try to tackle that and really make it so that that we're training clinicians on misophonia. It is hard to understand. It's a strange thing for people to get their head wrapped around all of its idiosyncrasies, but I would like to say, hopefully in a year, that there's at least one or two clinicians in every state of the US that can see misophonic clients. Because currently that's not the case. So I think that that seems to be going really well. It's a huge project, but it's, it's really just to try to solve that problem that we hear so much about, and it is heartbreaking. If, if you talk to your trusted clinician about something and you know more about it than they do, that's kind of frustrating.
 
</strong>Michael Hingson ** 36:58
Well, one of the things that that I'm sort of curious about in our modern world there where things continue to get better and so on. Are we seeing yet, any kind of advances, medically speaking and scientifically speaking, to help misophonia, or is it still too new?
 
<strong>Cris Edwards ** 37:15
That's a great question. Yeah, we've been really fortunate. About four years ago, there was a family in the Chicago area that has a daughter with misophonia, and they started what's called the misophonia Research Fund. This is a private fund, family, family funded fund that has provided the money necessary for some very great studies. The the number of studies on misophonia in the last, let's say, three to four years has really ramped up. Researchers find it fascinating because it's so strange, like misophonia doesn't really align with any known conditions or disorders that we understand better, like OCD or ADHD, not that we understand those fully, but it's just it's an anomaly, and people want to learn about it because it's so strange, as far from a medical standpoint, I mean, and fascinating. And so there's been a lot of research on it. And of course, people are struggling every day with it, and would really like to see some kind of treatment in the near future. So there's a number of universities and labs around the world who have been studying this diligently, like at Duke at Baylor Oxford University has has some going on, among others. And yeah, they're coming at this from a variety of aspects. Some of the more recent work from Duke and from Oxford, aren't really, let's say, aren't really treating misophonia itself, but are working on using known practices to help cope with it better, so things like cognitive behavioral therapy, which is a well established psychological practice which covers a lot of different methods, has been shown to be fairly effective at helping people cope better and handle those triggering situations better in life. So there's some of that. Now we have some studies on the brain activity of people with misophonia and and there's about three or four of them that show that the way a person's brain responds with misophonia is different than how somebody who doesn't have it would respond to the same sounds. And so researchers are looking at those different brain areas that are activated in somebody with misophonia when they hear a particular sound and seeing if there's anything that we know of that can affect that. So, long story short, there's a few studies happening now on using existing medications that are on the market to maybe treat misophonia. We don't have the results of those that may not prove to be successful at all, but I. There's one in New York at Mount Sinai testing a very well established medication named called propranolol. That's a beta blocker that's been around for years, that's very affordable. There's some speculation that that might help affect the parts of the brain that misophonia uses, and again, I feel like I'm maybe I've had too much coffee. I feel like I'm being long winded. So I apologize. But as a third part of that, we're also seeing some interest on the technological front for assistive devices. One of the things that I think is really fascinating that has just started is there's a a lab, I think it's an academic lab in Washington state that developed an AI algorithm that is a context aware noise canceling algorithm. I was wondering about that. Yeah, so a lot of people with misophonia now use off the shelf noise canceling headphones. And noise canceling headphones aren't smart. They just knock out a particular frequency and that's it. This is a whole different ball game and and I, the people who have seen the prototypes of it, call it miraculous for misophonia. And the AI wasn't even developed for misophonia. It was developed for audio editing, a completely different use, but if you train this particular noise canceling AI on a type of sound, it learns what that type of sound is, and it can completely remove that sound in a noise canceling function, but not affect any other sounds. So for example, if somebody with misophonia was triggered by bird singing, that's not a real common one, but that, I'll use that as an example. It's a great example, though, yeah, you can train it with the types of bird noise that a particular find, a person finds aversive, and the AI learns what those are, and within the context of its input, can just completely remove those sounds, not based on frequency, but the actual sound itself, actual sound, yeah, and not affect the voices, not affect any other ambient noises at all. And if it works, as people say, that's going to be a wonderful assistive device for people to misophonia. It could be life changing.
 
</strong>Michael Hingson ** 42:07
That'll be a major game changer, because that deals with the basic sound absolutely and you could be in a classroom and not worry about the kids chewing gum
 
<strong>Cris Edwards ** 42:15
precisely. Yep, be cool. So there's a lot of work on, a lot of interest in treatments and stuff, yeah,
 
</strong>Michael Hingson ** 42:22
well, and that's why I asked. It just seems like it would make sense, and I'm glad there's enough of an awareness about it now that people are, in fact, doing more research regarding it. Yeah, I'm assuming that misophonia would be considered a disability,
 
<strong>Cris Edwards ** 42:41
absolutely. Yeah. One of the things that we started off that there was a big, important part of so quiet early days that nobody was really tackling was that misophonia can be a disability. It affected my life. It still affects my life every day in in all kinds of ways which I can go into. But you know, not for everybody. Some people have symptoms of it, and it's not not affecting their life. They're not avoiding things, or it's not impacting their relationships or their their life activities. But when I looked at the, say, the ADA definition of what a disability is. It's pretty broad, and I say what you will about the ADA, it's got plenty of things to criticize, but I think the definition that it uses to determine what is a disability is is pretty open, yeah. And so I appreciate that, and my experience with misophonia absolutely fits that. Misophonia has affected my social life, my schooling, my work. I've quit jobs because my misophonia. When I look back, there's been a couple of jobs that I just walked out of because something was so disturbing to me and my sensory aversion that I've actually left jobs, which I'm not encouraging anybody do that, but you know, it's impacted my life a lot,
 
</strong>Michael Hingson ** 44:01
but you know a lot more now too, I do, yeah, and so that I would think can help make it more possible for you not to quit a job, or that you can change the circumstances so you can perform a job. Yeah,
 
<strong>Cris Edwards ** 44:16
it's very I'm glad you said that. It's very validating to even have the most basic of affirming information. So the fact that it was given a name, this amorphous thing that was hard to explain and hard to describe, now has a has a name, I can tell people Google misophonia, and that will explain things very well. We have a consensus definition. A bunch of researchers about three years ago published in an academic journal just sort of a consensus definition on what we mean when we say misophonia, what this thing is as we understand it. So that helps probably one of our most low tech but popular programs or initiatives was so quiet. Is our free information cards, and these are just business cards, really. They're double sided business cards that say I have misophonia. Here's a brief description of what it is. You're not doing anything wrong, but that that sound is going to be very disturbing to me while I'm around. Would you mind not doing that? Like yeah, thank you for your help. And we printed those because a misophonic reaction is so physiologically uncomfortable, a lot of people feel very irate or frustrated or uncomfortable, or it's impossible to communicate about it in a way that's kind and and helpful when you're having that reaction. And so the cards we send for free to people all over the world. We've sent out 1000s and 1000s of these. The cards do the talking for you when you can't, and you can hand them out to people and help them learn about it. And those have been incredibly popular. But just having tools like that, I use the cards sometimes. If I'm talking to somebody new about it, a stranger or somebody at a that I've never met at a meeting or whatever, I can say, hey, you know, when you get home, you can look more, look up more about this particular thing. But here's what it's called. This is what I experience, and that's why I have the no chewing gum rule at this meeting. You know? But the cards are low tech. They're cheap, but hugely popular. We love sending them out. We sent them to every continent except Antarctica, and just, it's been very helpful in communicating about
 
</strong>Michael Hingson ** 46:23
this. Well, you'll really have arrived when you get to Antarctica. Then, you
 
<strong>Cris Edwards ** 46:28
know, we've reached out to people in Antarctica to see if they know anyone with misophonia. So we're working on that. Yeah,
 
</strong>Michael Hingson ** 46:33
so low population continent, but still, right? But, you know, it's, it is still definitely an issue that needs to be addressed in so many ways, and it's so exciting that you're doing it. And I go back to the thing that you said earlier about the AI solution. You know, we keep hearing about AI and all the horrible things about it, but the reality is, it is like anything else. It's how we use it, and I think that's a very intriguing process that you're using AI to to deal with sound somebody once told me about the whole issue with noise canceling, and it was some time ago, so it's evolved a lot, but they actually had a house, and they had noise canceling processes around the house. So even in the city, you didn't hear all the city sounds until you got outside and away from the noise canceling And now, of course, it's a whole lot different, because you can do so much more about what you want to filter out.
 
<strong>Cris Edwards ** 47:40
Yeah, yeah, that's absolutely true. And even very low tech solutions, I realized early on, and looking back, I can again, I can put the pieces together, but I like having a little bit of white noise around. So I have box fans around the house, and I leave the exhaust fan in the bathroom in the kitchen on, because it helps muffle things. And that little bit of white noise I find very helpful in in a low tech
 
</strong>Michael Hingson ** 48:07
way, it's not ocean sounds. I
 
<strong>Cris Edwards ** 48:11
actually like ocean sounds. Now, the interesting thing about misophonia is that every person with misophonia has kind of a different involuntary set of sounds that affect them. There's some ones that are fairly common, like eating sounds or poop slurping or whatever, very common. But not everybody with misophonia is triggered by those. And so I actually love the sound of Yeah, ocean waves, cats purring. I find those very relaxing. But not everybody does. Some people hate white noise. I whatever.
 
</strong>Michael Hingson ** 48:43
I like silence, and so, yeah, I like the sound of the ocean and so on. But I also enjoy just sometimes not having anything on. And that's that's just me. But I believe when you're going back to being introspective, when you're really thinking and looking at things internally. It's nice to just be quiet and not have other things that distract you, because then you can really focus on what you need to do and listen to your own inner voice that you might not hear otherwise, absolutely.
 
<strong>Cris Edwards ** 49:16
And one other thing is kind of hard to understand about misophonia is that complete silence is not always preferable. If you're in a completely quiet room, then every little noise is more noticeable, and that could be our problem. So we often joke about there's sort of a middle, middle ground of noise. If we go to a restaurant, you know, finding where the optimal place to sit in a restaurant where you're not likely to be to be a heavier misophonia activated is sort of a mathematical challenge, but a medium busy restaurant is ideal. It's too quiet, then you can hear everybody eating. If it's too noisy, it's overwhelming. There's kind of a general we look for medium busy restaurants as the ideal, because the noise and Chatter is just vague enough to cover up sounds and. That be, I don't know, it's kind of funny
 
</strong>Michael Hingson ** 50:02
today i i don't seem to have any luck at finding very quiet restaurants any rush.
 
<strong>Cris Edwards ** 50:07
That's true. But, um, you know, it's, as everybody who probably listens to your your program knows, it takes a lot of just reconfiguring plans all the time. It's a lot of improvising on the fly to suit our needs. And it's very common for me to go grocery shopping, and then if there's somebody popping their gum that you can hear all over the store, I have to leave, and I'll just have to come back later and finish my grocery shopping. It's just constantly rerouting and re orchestrating what I have planned to fit around the world, and the input that it provides is it's kind of a challenge. I
 
</strong>Michael Hingson ** 50:44
guess I'm weird. I've never really learned to pop gum. I can chew it. I've never been a major gum chewer, but I've never really learned to pop it so I don't make noise like other people did. And in fact, in reality, I didn't learn to blow bubbles with bubble gum until, gosh, it must have been like about 2004 well, 2005 or 2006 I just never learned, but I finally did learn, and that's interesting,
 
<strong>Cris Edwards ** 51:11
yeah, sometimes, like I I'll run into people in public, and I wonder if they have misophonia, whether they realize it or not. This is a strange anecdote, but when my wife were moving from we were moving from Denver to St Louis, and we stopped at a Denny's in the in the middle of Kansas somewhere, and we sat next to this older gentleman who was sitting by himself, and he didn't make any noise when he ate the silver word, never touched the plate. He chewed quietly. He didn't make a single noise. And we both noticed that, and we thought, I wonder if he has misophonia, and he's accommodating for himself, whether he realizes that there's a word for it, and it's a thing like he's being very conscientiously trying not to make any noise when he's eating. It's fascinating
 
</strong>Michael Hingson ** 51:56
for me. I just never learned it. I mean, so I don't think it was an avoidance issue. I just never learned how to do it. And as I say, I finally learned how to blow bubble gum because somebody finally described the process in a way that I was able to emulate it and blow bubbles. But no one had ever described it to be and so having not seen other people do it and see how they do it, it was it was fun. I'm glad I can now blow bubbles, but, yeah,
 
<strong>Cris Edwards ** 52:23
it's that's a that's a skill. One other thing that's interesting that you kind of reminded me of is when we have conditions or disorders like misophonia or miso Kinesia or other sensory aversion or sensory sensitivities, we can oftentimes end up in kind of a accommodations stalemate, where we have conflicting needs. So a lot of people who have, say anxiety disorders or PTSD or anxiety, and a lot of times people with autism, they like to make noises and and do what they call stimming, which is kind of self soothing, repetitive movements, popping bubble wrap is very soothing to them. But for somebody with misophonia like those are the things that we want to avoid. And so sometimes what might make one person comfortable and that they need to be doing for their own serenity is going to be very aversive to people with sensory disorders. And so in a classroom or work environment, sometimes we get these conflicts of needs. It's tough to navigate,
 
</strong>Michael Hingson ** 53:30
yeah, how do you how do you deal with that? I mean, I guess you have the cards that you mentioned. You know, in general, I guess that's kind of the sort of thing that you have to do is to recognize you have to deal with people who aren't necessarily sensitive to what you're wanting to deal with. Yeah,
 
<strong>Cris Edwards ** 53:48
in some of those instances, one of the things we do a lot is right writing advocacy letters from a lived experience standpoint on what misophonia is to help people get accommodations if they need them, and they're usually very simple, no cost or low cost things that people can can ask for at their work or in their their school. But a lot of times, you know that that gives us an impetus to ask for either remote learning, maybe for somebody with misophonia, that's a lot more common now, having a private workspace that's honestly an office, but is is quieter and and that way both people can can have what they need. And yeah, we try to come up with creative solutions to help everybody with accommodations. What
 
</strong>Michael Hingson ** 54:34
would you tell someone today that you encounter who kind of feels helpless and hopeless because they have a condition like misophonia?
 
<strong>Cris Edwards ** 54:41
That's a great question. I think one of the big reasons I started a nonprofit was strictly to help with that people with misophonia, or really, you know, any kind of similar condition or disorder can could kind of start feeling hopeless. Misophonia can be very isolating, like. I said, people avoid interacting with the public or their families or the world at large as a way of of coping. And it can seem like the world in its current state, is not made for people like us. The world is a noisy place. Yeah, we're we're in a society. And so it can, it can start. You can kind of get down in a in a hopelessness pit, as I call it, kind of a depression hole, thinking, well, am I cut out for the world? You know, what kind of job am I going to have? I have to work with other people. I have to go to school with other people. I actually like talking to other people. I just can't I sort of compare it sometimes to an allergy, so a person with, say, a peanut allergy might actually like peanuts. They just can't have them. And so I try to tell people that all hope is not lost, even though we don't have a proven treatment yet, we should in the future, things are getting better. We have a lot of things now that we didn't have when I was growing up, as far as information and support and a community that all understands this and those things can be wonderful. We have peer support meetings and just to hear, hear somebody say, you know, I've never met another person before today who had misophonia, and knowing that this thing that I have had such a hard time explaining to my family, that you all get it, you all know what it's like, and when nobody else in my life truly gets it, that's That's amazing. All hope is not lost. And one day at a time, we can kind of get through. And it's a challenge, as it is with any disability to get get through, hour by hour, but over over time. You know, I, I feel like my life is going well, even with my invisible disabilities or invisible disorders. Just takes a little extra work, a little more creativity, little more understanding from other people, so on, so forth. But
 
</strong>Michael Hingson ** 56:55
you synthesize that and you understand it, which is important. So you've, you've had that blessing, and I'm glad that you're able to pass that on to other people being being curious and nosy. As I mentioned earlier, we got introduced to Sheldon. How did you guys meet?
 
<strong>Cris Edwards ** 57:09
That's a great question. You know, I was for a completely unrelated reason. I was looking at business websites. I for our website, or so quiet website I wanted to put together terms and conditions. Now, geeky people know that pretty much any website you visit for a business organization, there's some page on their website that is the terms and conditions for using a website. Most people don't venture into those because they're just legalese, but they exist. So I was looking at some examples. What's that? But they exist. They exist. Yeah, for legal aficionados, but I was looking, I think you, if I remember correctly, and don't quote me on this, I think it was the Dr Bronner's soap page had this little accessibility button in the lower right corner of every page of their site. And I was like thinking, what is that? So I clicked on it, and I brought up this really cool, robust menu of accessibility options for visual impairments, ADHD, you know, helping you focus on things, just any kind of thing you can imagine, as far as ways that you can change a website to make it more accessible was on there, and that blew my mind. And of course, running a nonprofit with a very popular website that's based around particularly sensory disabilities, I had to reach out and and I found out that it was the access be plugin, it's very easy to install on our website. And so I reached out, and they put me in touch with Sheldon, who who helped us get on board and add it to our website, and has been really very helpful and a good advocate for people like us, and it's been working for you? Yeah, yeah. I'm I'm really delighted to have that on our website and be able to offer that to everybody who visits us.
 
</strong>Michael Hingson ** 59:01
Well, that's cool. I'm glad that it's working well and that it's helping people be able to interact more with the site. And you're right. It's got a lot of different profiles. And the neat thing about accessibe is it continues to grow and expand, and so much more than it used to be. And then we'll continue to do that, which is another example of AI. It's not kind of everything as perfectly as one would like, but there are other alternatives that accessibe has for websites that are more complex, but still, the fact that you're able to make it work, and it's enhancing your website that's as good as it gets. Yeah,
 
<strong>Cris Edwards ** 59:36
and I think, if I remember correctly again, I'm kind of new to accessibe, but I think part of the AI is that it generates image descriptions kind of magically, which blows my mind. Some are
 
</strong>Michael Hingson ** 59:47
more accurate than others, maybe so, but that's okay. But you know what? They're getting better all the time. That's the real issue. And so images that may not be described with. The AI technology and described well today might very well be much more accurately described in six months. That's the neat thing about accessibe. It is so scalable, it is and it makes it possible when, when any improvements are made to accessibe, it improves every site that uses
 
<strong>Cris Edwards ** 1:00:20
automatically. Cool, yeah, yeah. And I just, while we were talking, I think I'll reach out to Sheldon, because I just had an idea for a feature that I don't think is on there that I could recommend, and that is white noise and brown noise as an option, a little player. We added a brown noise player to our website, but if that was a part of the accessibility options to have kind of a white noise or, ah, I think I'll recommend that to Sheldon. We'll see what happens.
 
</strong>Michael Hingson ** 1:00:43
Make sense? See what happens. Yeah. Well, if people are speaking of reaching out, want to reach out to you and learn more about so quiet and so on. How do they do that? That's
 
<strong>Cris Edwards ** 1:00:52
a great question. You can visit our website. It's just so <a href="http://quiet.org" rel="nofollow">quiet.org</a>. You can find us on pretty much every social media platform. We have the same handle for everyone. It's so quiet org. Or you can email me at hello at so <a href="http://quiet.org" rel="nofollow">quiet.org</a>
 
</strong>Michael Hingson ** 1:01:08
There you go. Well, people will reach out. It is easy, likewise, and I think that's so cool. Well, I want to thank you for being here. This has been very informative and a lot of fun, and I've learned a lot, I love to say that if I'm not learning at least as much as anybody else who listens to the podcast, I'm not doing my job right. Yeah, I really enjoyed learning and really valued the time we got to spend. So you are always welcome to come back any old time you want, if you got other things to chat about. Have you written any books yet? No, to work. Get to work.
 
<strong>Cris Edwards ** 1:01:41
I'm thinking about that. You know, there's actually only been one book on misophonia published by a major publisher, in other words, that wasn't self published, and that came out last year by Dr Jane Gregory. She's a great collaborator of ours, but maybe I will write a book, but I'll tell you, Michael, it's it's been wonderful. I thank you so much for having me on your on your podcast and for doing what you do, it's been a delight to learn your story as well and learn about, you, know, your experiences and and we talked a little bit about philosophy and self reflection, and that's it's just been wonderful being on here. So thank you so
 
</strong>Michael Hingson ** 1:02:13
much. Well, this has been fun, and I hope that all of you listening out there have enjoyed this. I'd love to hear from you. Love to hear your thoughts. Love to hear what you like, maybe what you didn't, but I hope you liked it all you can reach me easily enough. It's Michael M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and wherever you're watching or listening, please give us a five star rating. We love getting ratings, and we appreciate the high ratings that that you give us and then and any input that you have. And Chris for you and anyone out there who is encountering the podcast. If you know of anyone else who ought to be a guest, please let me know we are always looking for more people to come on unstoppable mindset that we get to chat with, that we can all learn from. So please do that, and we really value all your input and all the things that you have to say. So again, Chris, I want to thank you. This has been a lot of fun.
 
<strong>Cris Edwards ** 1:03:21
Thanks, Michael. Hope you have a great rest of your week, and I look forward to doing this again sometime in the future
 
</strong>Michael Hingson ** 1:03:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Misophonia Advocate with Cris Edwards</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c0269a3e-022c-4c07-81f9-25a979b2296a.mp3?source=rss&amp;ext=asset.mp3" length="94476246" type="audio/mpeg" />
<itunes:episode>309</itunes:episode>
</item>
<item><title>Episode 308 – Unstoppable Servant Leader with Fred Dummar</title>
<guid isPermaLink="false">https://pinecast.com/guid/a52515d1-b867-4703-8e16-a5e4156def88</guid>
<pubDate>Fri, 07 Feb 2025 14:00:29 -0000</pubDate>

<itunes:duration>01:13:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6b880391-9320-4b6a-ab2c-deacd297573d/UM308-Fred_Dummar-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I want to introduce you to our guest this time, Fred Dummar. I met Fred through Susy Flory who helped me write Thunder Dog. Fred is taking a class from Susy on writing and is well along with his first book. I look forward to hearing about its publishing sometime in 2025.
 
Fred hails from a VERY small town in Central Nevada. After high school Fred went to the University of Nevada in Reno. While at University, Fred joined the Nevada National Guard which helped him pay his way through school and which also set him on a path of discovery about himself and the world. After college Fred joined the U.S. army in 1990. He was accepted into the Special Forces in 1994 and served in various locations around the world and held ranks from Captain through Colonel.
 
Fred and I talk a fair amount about leadership and how his view of that subject grew and changed over the years. He retired from the military in 2015. He continues to be incredibly active serving in a variety of roles in both the for profit and nonprofit arenas.
 
I love Fred’s leadership style and philosophy. I hope you will as well. Fred has lots of insights that I believe you will find helpful in whatever you are doing.
 
 
 
<strong>About the Guest:</strong>
 
Colonel (Retired) Fred Dummar was born and raised in the remote town of Gabbs, Nevada. He enlisted in the Nevada National Guard in 1986 and served as a medic while attending the University of Nevada. He was commissioned as an Infantry Officer in the U.S. Army in April 1990.
 
Fred was selected for Special Forces in 1994 and went on to command at every level in Special Forces from Captain to Colonel. He trained and deployed in many countries, including Panama, Venezuela, Guyana, Nigeria, Zambia, Botswana, Malawi, Mozambique, Namibia, Iraq, and Afghanistan. Most notably, Col Dummar participated in the liberation of Kurdish Northern Iraq in 2003, assisting elements of the Kurdish Peshmerga (resistance fighters) with the initial liberation of Mosul.
 
Colonel Dummar's last tour in uniform was as the Commander of the Advisory Group for Afghan Special Forces from May 2014 to June 2015. Immediately after retiring, he returned to Afghanistan as a defense contractor to lead the Afghan Army Special Operations Command and Special Mission Wing training programs until May 2017.
 
Beginning in 2007 and continuing until 2018, Fred guided his friend, who was blinded in Iraq, through 40 Marathons, several Ultra marathons, climbing Mount Kilimanjaro, running with the bulls in Pamplona, and a traverse of the Sahara Desert to raise funds and awareness for Special Forces Soldiers. He personally ran numerous Ultramarathons, including 23 separate 100-mile runs and over a hundred races from 50 miles to marathon.
 
Fred graduated from the U.S. Army Command and Staff College and the U.S. Army War College with master’s degrees in military art and science, strategy, and policy. He is currently pursuing a Doctoral Degree in Organizational Psychology and Leadership.
 
Since retiring from the Army in 2015, Fred has led in nonprofit organizations from the Board of Directors with the Special Forces Charitable Trust (2015-2022) as the Chief of Staff for Task Force Dunkirk during the evacuation of Afghan Allies in August 2021, as a leadership fellow with Mission 43 supporting Idaho’s Veterans (2020-2023), and as a freshwater advocate with Waterboys with trips to East Africa in 2017 and 2019 to assist in funding wells for remote tribes.
 
Fred has led in the civilian sector as the Senior Vice President of Legacy Education, also known as Rich Dad Education, from 2017-2018 and as the startup CEO for Infinity Education from 2021-2022, bringing integrity and compassion to Real Estate Education. Fred continues investing in Real Estate as a partner in Slate Mountain Homes, Idaho and trains new investors to find, rehab, and flip manufactured homes with Alpine Capital Solutions.
 
Fred is married to Rebecca Dummar, and they reside in Idaho Falls, Idaho, with three of their children, John, Leah, and Anna. Their daughter Alana attends the University of Michigan.
 
<strong>Ways to connect with Fred:</strong>
 
Here is a link to my webpage - <a href="https://guidetohuman.com/" rel="nofollow">https://guidetohuman.com/</a>
Here is a link to my Substack where I write - <a href="https://guidetohuman.substack.com/" rel="nofollow">https://guidetohuman.substack.com/</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another edition of unstoppable mindset where inclusion diversity and the unexpected meet, but it's more fun to talk about unexpected than inclusion or diversity, although it is relevant to talk about both of those. And our guest today is Fred Dummar. It is pronounced dummar or dumar. Dummar, dummar, see, I had to do that. So Fred is a person I met Gosh about seven or eight months ago through Susy Flory, who was my co author on thunder dog, the story of a blind man, his guide dog and the triumph of trust at ground zero. And Susy introduced us because Fred is writing a book. We're going to talk about that a bunch today, and we'll also talk about Fred's career and all sorts of other things like that. But we've had some fascinating discussions, and now we finally get to record a podcast, so I'm glad to do that. So Fred Dummar, welcome to unstoppable mindset.
 
<strong>Fred Dummar ** 02:22
Yeah, no. Thanks for having me. Michael, yeah, we've had some some interesting discussions about everything unstoppable mind and blindness and diversity. And yeah, it's good to be on here.
 
</strong>Michael Hingson ** 02:34
Yeah. And one of the things I know that you have done is ran with a blind marathoner, and I'm anxious to hear about that, as well as what an ultra marathon is. We'll get to that, however. But why don't we start by you may be talking a little bit about kind of the early freight growing up and all that you grew up in, in Nevada, in a in a kind of remote place. So I'm going to just leave it to you to talk about all
 
<strong>Fred Dummar ** 02:57
that. Yeah, Michael, so, and actually, that's part of my, part of my story that I'm writing about. Because, you know, obviously, where we're from forms a large basis of how we sometimes interact with the world. And I came from a very remote town in Nevada. It's dying, by the way. I'm not sure how long that town will be with us, but, yeah, being from a small town where, you know, graduating class was 13 kids, and it's an hour to the closest place that you could watch a movie or get fast food, those types of things, it's definitely a different type of childhood, and much one, much more grounded in self reliance and doing activities that you can make up yourself, right? Instead of being looking for others to entertain you.
 
</strong>Michael Hingson ** 03:50
Yeah, I hear you. So what was it like growing up in a small town? I grew up in Palmdale, California, so it was definitely larger than where you grew up, we had a fairly decent sized High School senior graduating class. It wasn't 13, but what was it like growing up in that kind of environment?
 
<strong>Fred Dummar ** 04:12
Yeah, it was. It was one where you know, not only did you know everybody, everybody else knew you, and so you could pretty much count on anyone in the town for for assistance or, or, you know, if, I guess, if you were on the house for not, not assistance, so, but no, it was. It was a great place to have many, many, many friends from there. But it was, certainly was an adjustment, because I think growing up, there are our sort of outlook on life for us, you know, certainly from the people that that ran our high school and the other adults, most people were seen as, you know, your life after high school would be going to work at one of. The mines, or going to work on one of the, you know, family cattle ranch or something like that. So making the jump from there to, you know, even a few hours away to Reno, you know, to start at the University of Nevada, that was a big it's a big jump from for me, and because the school is so small, I ended up graduating from high school when I was 16, so I barely had a driver's license, and now I am several hours away and Reno, Nevada, going to the university. And, you know, quite an adjustment for me.
 
</strong>Michael Hingson ** 05:32
It's interesting. A few days ago, I had the opportunity to do a podcast episode with someone who's very much involved and knows a lot about bullying and so on, and just listening to you talk, it would seem like you probably didn't have a whole lot of the bully type mentality, because everyone was so close, and everyone kind of interacted with each other, so probably that sort of stuff wasn't tolerated very well. Yeah,
 
<strong>Fred Dummar ** 05:59
it was, it was more so outsiders. I mean, kids that had grown up there all sort of, you know, knew where they were or weren't in the pecking order. Things and things sort of stayed kind of steady stasis, without a lot of bullying. But yeah, new kids coming in. That's where you would see for me, from my recollection of growing up to that's where, you know, I remember that type of behavior coming out when, when you know, a new kid would come into the town,
 
</strong>Michael Hingson ** 06:31
was it mainly from the new kids or from the kids who are already there?
 
<strong>Fred Dummar ** 06:34
From the kids? Sometimes it was the integration, right? Some people integrate into new environments better than others. And you know, generally, no problems for those folks. But some, you know, it takes a bit more. And in a place like that, if you're you know, if you're seen as different, so you know to your theory on or your you know the topics you cover on diversity and inclusion. Sometimes when you're the one that that looks different or acts different in an environment like that, you definitely stick out, and then you become the target of of bullying.
 
</strong>Michael Hingson ** 07:10
What? What happens that changes that for a kid? Then, you know, so you're you're different or in one way or another. But what happens that gets kids accepted? Or do they?
 
<strong>Fred Dummar ** 07:21
Yeah, I don't know. I think, I think it's learning to embrace just who you are and doing your own thing. I think if you know, if you're trying to force yourself into an environment that doesn't want to accept you, I'm not sure that that's ever an easy battle for anyone. But just being yourself and doing your own thing. I think that's, that's the way to go, and that's certainly, you know, what I learned through my life was I wasn't one of the kids that planned on staying there and working in the mind, and I wasn't, you know, my family was, you know, at that point, my mom and dad owned the, the only grocery store in town, and I certainly wasn't going back to run the family business. So, you know, look, looking for a way, you know, for something else to do outside of that small town was certainly number one on my agenda, getting out of there. So being myself and and learning to adapt, or, as you know the saying goes, right, learning to be instead of being a fish in a small pond, learning to be a fish in a much larger pond,
 
</strong>Michael Hingson ** 08:27
yeah, well, and there's, there's a lot of growth that has to take place for that to occur, but it's understandable. So you graduated at 16, and then what did you do after
 
<strong>Fred Dummar ** 08:38
my uh, freshman year at college, which I funded by, you know, sort of Miss, Miss misleading people or lying about my age so that I could get a job at 16 and working construction and as an apprentice electrician. And that funded my my freshman year of college. But, you know, as as as my freshman year was dragging on, I was wondering, you know, hey, how I was going to continue to fund my, you know, continued universe my stay at the university, because I did not want to go, you know, back back back home, sort of defeated, defeated by that. So I started looking into various military branches of military service, and that's when it happened upon the National Guard, Nevada National Guard, and so I joined the National Guard. And right after, you know, I think it was five days after I turned 17, so as soon as I could, I signed up, and that summer after my freshman year, I left for training for the National Guard. Missed first semester of my sophomore year, but then came back and continued on with my university studies using, you know, my the educational benefits that came from being in the National Guard.
 
</strong>Michael Hingson ** 09:55
So you're in the National Guard, but that wasn't a full time thing, so you were able to go back and. Continue education. Yeah,
 
<strong>Fred Dummar ** 10:01
it was, you know, it's a typical one weekend a month, one weekend a month for duty. Typically, we would go in on a Friday night, spend Saturday and Sunday for duty. So we get a, you know, small check for that. And then we were also allowed to draw, you know, the GI Bill and the state of Nevada had a program at the time where you didn't get paid upfront for your classes, but at the end of every semester, you could take your final report card and for every class, for every credit that you had a C or higher, they would reimburse you. So yeah, so they were essentially paying my tuition, and then, you know, small stipend every month from the GI Bill. And then, you know, my National Guard check, so and in the 80s, you know, when I was going to school, that that was enough to keep, you know, define my education. And where did you go to school? At the University of Nevada in
 
</strong>Michael Hingson ** 10:59
Reno, in Reno, okay, yeah, so, so you kind of have ended up really liking Reno, huh?
 
<strong>Fred Dummar ** 11:07
Yeah, I, yeah. I became sort of home city. Obviously, no one would ever really know where. You know, if I would have mentioned that I grew up in a town called gaps, most people would, you know, not, not really understand. I sometimes, if they're, you know, press and say, hey, you know, where are you really? Because, you know, often say, Hey, I went to school in Reno. If they say, where did you grow up? I'll, you know, it's a longer conversation. I'll be like, okay, so if you put your finger, like, right in the middle of Nevada, in the absolute middle of nowhere, that's where I grew up.
 
</strong>Michael Hingson ** 11:40
Well, you know, people need to recognize and accept people for who they are, and that doesn't always happen, which is never fun, but Yeah, gotta do what you can do, yes, well, so Reno, on the other hand, is a is a much larger town, and probably you're, a whole lot more comfortable there than you than you were in Gabs, but that's okay. So yeah, so you went to the university. You got a bachelor's, yep, and then what did you do?
 
<strong>Fred Dummar ** 12:11
Yeah. Well, so along the way, while I was in the National Guard, you know, being a medic, right? I was convinced by a lieutenant that met me. I was actually doing the physical, because it was one of the things our section did when I was first in, you know, we gave the medical physicals, and this lieutenant said, you know, you should come transfer our unit. The unit was an infantry unit, and I became their only medic. And so that was much better than working in a medical section for a helicopter unit where I'd been and and the lieutenants, you know, said that I should consider joining ROTC, since I was already going to the university. So I did in my junior year, started the Reserve Officer Training Corps there at the University of Nevada. And so when I graduated college in the winter of 89 I accepted a commission into the army. So then a few months later, I was, I was off on my my Grand Army adventure,
 
</strong>Michael Hingson ** 13:11
alright, and then what did you do?
 
<strong>Fred Dummar ** 13:15
So, yeah, that was, you know, because it was an infantry Lieutenant went to Fort Benning, Georgia, and I believe now the army calls it fort Moore, but yeah, I trained there for about a year, doing all of the tasks necessary to become an infantry officer. And then I went down to Panama, when the US still had forces in the country of Panama. And I spent two and a half years down there was that past mariega, yeah, right after, because I had graduated from college in December of 89 while operation just caused to get rid of Noriega was happening. So year after my infantry training, I sort of ended up in Panama, and sort of as at the time, thinking it was bad luck, you know, because if you're in the army, you know, you want to, kind of want to go where things are happening. So I'm in Panama the year after the invasion, while Saddam Hussein is invading Kuwait, and everyone else is rushing to the desert, and I'm sitting in the jungle. So, you know, as a as a young person, you start to think, you know, oh, you know, hey, I'm missing. I'm missing the big war. I should be at the war, you know. So that was an interesting take, not what I would have now, but you know, as a young man,
 
</strong>Michael Hingson ** 14:31
what caused you to revise that view, though? Or time,
 
<strong>Fred Dummar ** 14:37
yeah, yeah. Just, just time. And, you know, later in life, you know, after, uh, serving combat rotations in Iraq and Afghanistan, I realized it wasn't something one needed to rush towards,
 
</strong>Michael Hingson ** 14:48
really quite so bad, where you were, yeah. So,
 
<strong>Fred Dummar ** 14:52
yeah, I spent a couple years in Panama, then I came back to Fort Benning, uh, Fort Moore, and worked at the Army's Airborne School. So. Uh, you know, the place that teaches people how to jump out of airplanes. And I did that for for a year. So it's, it's really fun because watching, you know, watching people go through the process of of training to jump out of an aircraft, and then sort of their very first time on an aircraft might takes off, and you can see the, you know, sort of the realization that they're not going to land with the plane for the first time in their life. You know, they're they're not going to be in the plane when it lands. That's always, you know, it's always a good time. And then, of course, when you know, then there's another realization, moment when the doors pop open right, and the doors, doors on the aircraft are opened so the jump masters can start making checks, you know, and out, yeah, and they're looking, you know, their eyes get larger and larger, you know, as as preparations for the jump. You know, when they're stood up and they're hooked up inside the aircraft, and then finally, you know, told to exit. Yeah, it's interesting. And during the time when I worked there, that's when I was eligible, because I was a senior lieutenant at that time, that I could apply to become a Green Beret. I could go through special forces training if I was selected. So I left from Fort Benning, I went up to Fort Bragg, now fort liberty, and went through the selection, Special Forces Assessment, selection, and was selected to become a Special Forces soldiers that I went to Fort Bragg, you know, spent the year or so becoming qualified to be a special forces team leader, and then the next I spent the next 20 years of my Army career in various units at at Fort liberty, and third Special Forces Group, Special Forces Command, seven Special Forces Group, Special Operations recruiting, just, you know, bouncing around in different assignments and then, but obviously during that time, 911, happened, and you know, was on the initial invasion in 2003 up in, up into the north. We were flying in from Romania, you know, before the war started. And so being there during that phase of the Iraq combat in Iraq, and then going to Afghanistan and and spending multiple, multiple tours and multiple years in Afghanistan. So, so
 
</strong>Michael Hingson ** 17:25
did you do much jumping out of airplanes?
 
<strong>Fred Dummar ** 17:29
Yeah, in combat, no. But over the years, yeah, I accumulated quite a few jumps. Because what, you know, every, every unit I was ever assigned to while I was in the army was always one that was, you know, airborne, which are, you know, the designation for units that jump out of airplanes. So
 
</strong>Michael Hingson ** 17:47
have to, yeah, yeah. Well, you're a pretty level headed kind of guy. What was it like the first time you jumped? I mean, you described what it looked like to other people. Do you think that was basically the same for you, or did you, yeah, kind of a thicker skin,
 
<strong>Fred Dummar ** 18:01
yeah, no, no, I think, I think that's why I was able to, you know, in large measure, that's how a lot of us are able to have empathy, right? If we've, if we've, if we've been through it, and we are able to access the memory of, okay, what was it like when I was doing it? It allows us to be, you know, more compassionate to the people that are going through it at that moment for the first time, but yeah, I can remember being in the plane, and then you know, that realization is like, hey, you know, in the pit of your stomach, I'm not, I'm not landing with this plane. And then, you know, the doors opening up, you're like, you know, kind of hey, those, I don't know what the gates of hell look like, but right now, that's that's in my mind, what, what they would look like, you know, and then going out the first time, and and then I think the second time might have been worse, because it was the anticipation of, oh, wait a minute, we're doing that again. And by the but if you do five jumps to qualify before you're given your parachute as badge, so I think by the third one, I'd come to terms with, with, with dealing and managing. You know, you know the fear of it, of leaving an airplane. And people you know often ask, you know when, when you're older and you're past the 100 jump mark, you know it's like, still, is there still fear and like, I think, I think, if there's not, I mean, then you know, there's probably something wrong with you, but, but it's not, it's nowhere near you know how it is when you know your First learning and your first learning to trust yourself and trust the equipment and trust the process. Well,
 
</strong>Michael Hingson ** 19:45
what you're learning a little bit along the way is to how to control fear. And you mentioned my book earlier, the one that's coming out live like a guide dog, which is all about trying to teach people to control fear, because we have so many things happen to. Us, or we think about so many things, that we develop so many fears consciously or not, that when something does unexpectedly happen to us, especially something that isn't necessarily a positive thing, we just automatically go into a fear reaction mode. And the the reality is it doesn't need to be that way you can learn to control fear, which is what we talk about in live like a guide dog, because it's important that people recognize you can learn to control fear. I would never say, Don't be afraid. Yeah, but I think you can learn to control fear, and by doing so, then you use that fear to help guide you and give you the the the the tools to really be able to move forward and focus. But most people don't really spend much time doing that. They don't learn introspection. They don't learn how to to slow down and analyze and develop that mind muscle so that later you can analyze incredibly quickly.
 
<strong>Fred Dummar ** 21:06
Yeah, we in the army, we call that stress inoculation, good description, you know, it's, you know, once you're, once you're, you've learned to deal with stress, or deal with, you know, stressful, fearful things. Then, you know, the next time you're you're better equipped. And that fear and that stress can be, you know, can be continually amped up. I used to laugh when I was doing Special Forces recruiting, because the you know, it would require a special physical for candidates to go get a special physical before they could come to training. And one of the boxes we would joke about was, I have no fear of heights or enclosed spaces. No everybody has those fears, is whether you can, you can manage those fears and deal with. You know, things are very uncomfortable. Well, that's
 
</strong>Michael Hingson ** 22:05
really it. It's all about managing. And so I'm sure that they want you to check no, that you don't have those fears when you're when you're going through. But at the same time, what you're hopefully really saying is you can manage it. Yeah,
 
<strong>Fred Dummar ** 22:20
that you can manage and that's why I was saying, that's why I would always laugh, because of course, everyone has those fears and but learning to deal with them and and how you deal with them, and that that's, you know, one of the things I discuss in one of the chapters of the book I'm writing is, is, you know when fear, when fear comes to You, you know, how do you deal with it and how do you overcome it? I think people are more and more recognizing you know that there are techniques through stress inoculation, you know, things like that. They'll teach you how you can overcome fear. And you know simple breathing techniques to you know, slow down your breathing and engage your brain, not just your brain stem, right? When you breathe, it fast, your brain stem is in charge, not your brain and yeah, and think your way through things, rather than just reacting as a, you know, as a frightened animal,
 
</strong>Michael Hingson ** 23:19
right? And it's one of the things that that, as I discuss in the book, and I talk to people about now a lot, that although I didn't realize it for many years, after September 11, I had developed a mindset on that day that said, You know what to do, because I had spent a lot of time learning what to do, how to deal with emergencies, what the rules were, and all that, and all of that just kicked in on September 11, which is as good as it could get.
 
<strong>Fred Dummar ** 23:45
Yeah. Well, Michael, you have a you have a distinct advantage. You had a distinct advantage a couple of them, but, but one being, you know, because you already live in a world without light in your sight, you're not dependent on that. And so another, when other people are, you know, in, you know, when I'm reading the book, I'm nodding my head knowingly, you know, as you're talking about being in the stairwell and other people being frightened, and you're just like, this is okay. This is an average, I mean, maybe unusual circumstances, but an average day for me,
 
</strong>Michael Hingson ** 24:21
yeah. But they side of it is, I know lots of blind people who would be just as much in fear as anyone else. It's the fact is, of course, we didn't know what was going on. Yes, September 11, a
 
<strong>Fred Dummar ** 24:35
bit of ignorance is bliss, right? Yeah. And
 
</strong>Michael Hingson ** 24:38
that was true for everyone. I had a great imagination. I could tell you that I imagine things that could happen that were a whole lot worse than in a sense, what did, but I, but I like science fiction and horror, so I learned how to imagine well, but the fact is that it isn't so much being blind that's an advantage, really. Really was the preparation. And so the result was that I had done that. And you know, of course, the airplane hit 18 floors above us on the other side of the building. So the reality is going down the stairs. None of us knew what happened. We figured out an airplane hit the building because we started smelling the fumes from burning jet fuel. But by the same token, that was all we knew. We didn't even know that tower two had been hit until, well, much later, when we got outside, colleagues saw David Frank, my colleague saw tower two was on fire, but we still didn't know what it was from. So yeah, the the fact is that blindness may or may not really be an advantage, but preparation certainly was, yeah,
 
<strong>Fred Dummar ** 25:43
how you reacted, how you reacted to being blind. Because, yeah, you can just, just like anything, right? You can react in in several different ways, and how you acted, how you built your life around,
 
</strong>Michael Hingson ** 25:54
sure. And most people, of course, just rely on reading signs. And so they also have the fear, what if I can't read the signs. What if there's smoke and all that? And again, they they build fears rather than doing the smart thing, which is just to learn what to do in the case of an emergency when you're in a building like that. But you know, it is part of what what we do talk about, and it is, it is pretty important that people start to learn a little bit more that they can control fear. I mean, we have in our in our whole world, politicians who just do nothing but promote fear, and that's unfortunate, because we all buy into it, rather than stepping back and go, Wait a minute. It doesn't need to be that way.
 
<strong>Fred Dummar ** 26:37
Yeah, I think the other thing, like you talked about your your preparation and training. And I always that was one of the way ways, or one of the things that brought me to ultra marathoning, you know, after my initial training in Special Forces, was, you know, if you're, if you're going to push your capacity to see, you know what you're what you're really capable of, or build, you know, build additional reserves. So, you know, if you are counted on to do something extraordinary or in extenuating circumstances, what do you really have, you know, yeah, how far can you really push yourself? And so it really brought me into the sport of ultra running, where, you know, the distances, or those distances that exceed a marathon. So a marathon being, you know, 26 miles, yeah. So the first ultra marathon is a 50k because, you know, Marathon is 42 so eight kilometers farther. And then the next, general, you know, length is 50 miles. And then there's some other, you know, 100k which is 62 miles. And then, kind of the, although, you know, now we see, see races longer, but kind of the the longest distance being 100 mile race and so, and the gold standard in 100 mile racing being, you know, for most, most courses, every course being different, but for most courses, is to finish under 24 hours, so within one one day, but to keep moving for one, you know, one entire day while, you know, while fueling yourself and and, and some people say, Well, you Know, wow, that pace doesn't seem that fast. Troy
 
</strong>Michael Hingson ** 28:22
yourself then and see, yeah,
 
<strong>Fred Dummar ** 28:24
and, like a lot of things, it doesn't, it doesn't exactly seem fast until you're factoring in, okay, but you're still gonna have to stop at some point to you, you know, relieve yourself, and you're gonna have to, you know, walk while you eat. And, you know, there's hills to climb and all these other sorts of obstacles. So, yeah, finishing under 24 hours is, you know, sort of the, you know, the standard, I guess, for the people want to achieve. And anyway, yeah, I became, for a bit there, became addicted to it. And then, so when I met Ivan, my friend, who you were talking about, who, who was, was blinded in in Iraq in 2006 when I met him, he had already been injured, and I realized that he really wanted to run marathons. He'd run one, and had to use, like, several different guides, right? You know, there were different people jumping in and out, and it really wasn't an ideal situation for him and he and he also needed someone who who wanted to do that, who would be a reliable training partner, right? Because it's not like, okay, you know, you might be able to find people that show up on marathon day. Want to run the marathon, or a few people, but, you know, day in, day out, to be training. And so I was like, Hey, this is one of those things that ends up in your path, right, that you can, maybe you can walk around it, but, but for me, when I, you know, when I saw. I was like, Okay, this was, this was something that, you know, for whatever reason, is on my path. I meant to do it. I meant to be the guy that does this. And so, yeah, we started training together. And, you know, ended up running 40 plus marathons together, you know, from London, Chicago, you know, every, every the Marine Corps Marathon, just everywhere. And, you know, summiting Mount Kilimanjaro and running with the bulls together. And then our last race was, it's often referred to as, you know, the world's toughest foot race. It's the marathon to Saab, and it's a, it's a distance race of 150 some miles across the Sahara Desert. And they break it up into stages. So on different days, some days, you run 30 miles. Some days, you know, 26 one day is a 50. I think we were at 53 miles on one of the days. But anyway, and you start the you start that race with whatever you're going to eat and whatever you're going to need, you know, in terms of gear on your back. And the only thing that's provided to you during the race is water. So, and that was our kind of, you know, he's like, I don't know how much longer I'm going to be able to run, and so I just want to do that before I stop. I stopped, right? So, but anyway, yeah, so that was how I ended up meeting my friend Ivan, and, you know, over the course of a decade and a half, we did all of these, you know, what some people think are incredibly dumb things, but, you know, sort of embracing the discomfort of training and competing to, you know, to make ourselves better, you know? Yeah,
 
</strong>Michael Hingson ** 31:44
so while you were in the military, I know you mentioned earlier something about doing some work in as a medic. Did you do that most of your time? Were you specializing in that? Or what?
 
<strong>Fred Dummar ** 31:54
No, no, that was only when I early on, when I was a soldier, I was a medic, and then when I was commissioned, I was commissioned, I was commissioned as an infantry officer, and then, and then, when it became Special Forces, you know, the officer is, sort of has, has no specialty other than leading the team. The team has medics and weapons guys and engineers and communicators and all that. But, you know, the officers sort of assigned as the as the planning the planning agent, you know, the to lead the team, rather than have any of the specialties,
 
</strong>Michael Hingson ** 32:30
right? And you participated long enough that you rose to the rank of colonel. Yeah, yeah, my participation
 
<strong>Fred Dummar ** 32:38
trophy was attaining the rank of colonel. And I would often tell people the arm don't think the army doesn't have a sense of humor. I was promoted to Colonel on April 1, so April Fool's days when, when I was promoted? And yeah, and I, after almost 30 years in uniform, retired in 2015 so I don't know that I would have went that long. But you know, they're about the middle of my career, from 1986 to 2015 you know 911 happened, and for me, it wasn't, it wasn't really a choice to to leave. Then, you know, it was like, Okay, we, you know, we have to do this. These Iraq and Afghanistan. In fact, my my very last, my last year in in uniform. I was in Afghanistan as an advisor to the Afghan commandos. And when I returned from that tour, you know, was told that, hey, I had to, I had to finally leave Fort Bragg after 20 years and and either go to, you know, the Pentagon or another headquarters. And that's when I decided to retire. Because it was like, okay, you know, if, if the wars don't need me anymore, then I, I can go home and do other things. Yeah, I can do other things. If the wars don't need me, you know, then I can probably hang it up. So
 
</strong>Michael Hingson ** 34:11
when did you get married? So
 
<strong>Fred Dummar ** 34:15
over the course of my Army career, I was divorced twice. Yeah, it's just not an easy No, it's not. It's just not an easy lifestyle. I'm not making any excuses for my own failings in that regard. But, you know, it is, it is, I think, easier to become emotionally detached from someone, especially, you know, as in my case, I think I often put the army, first, the army, my soldiers, the mission, you know, as the first on my mind. And you know, for someone else, you know that to be a pretty strong person, to sit in the back seat during that so. And I did not have any children and then, but after I retired, when went through my second and four. I met someone. And so, yeah, we were married in in 2020, and so I had a, I was able, you know, after not having children, my first son was born when I was 50. So I have a son who's, you know, four, four years old, four going on five. And then we decided that, you know, he should have someone to be with. So we were going to have a second child. And my wife had twins, so I have twin, three year old girls. So, yeah,
 
</strong>Michael Hingson ** 35:37
you're going to do it. You might as well go all the way, huh?
 
<strong>Fred Dummar ** 35:40
Yeah, and and, and I haven't, and I adopted Rebecca's older, the child that she that she had. And so now we have four children, Alana being much older, she's already finished for freshman year at the University of Michigan, and this get ready to go back to Ann Arbor and continue her studies and and then we have, you know, the small pack of humans that are still here in their pre, pre kindergarten phase. So
 
</strong>Michael Hingson ** 36:10
she is a a Wolverine fan, and there will ever be an Ohio State Buckeye,
 
<strong>Fred Dummar ** 36:18
yeah, something like that. Yeah, that rivalry is pretty intense. And, you know, never being part of a school that was, you know, in that, in that division, you know, not really realizing, well, you know, watching college football, I kind of understand the rival, all the rivalries. But once she started going to Michigan, and, you know, attending a football game there myself. And then, unfortunately, you know, we were able to go to the Rose Bowl this year, which, you know, when Michigan played Alabama. So we were able to go to that together. So, yeah, it was, it's interesting to learn that dynamic. And like, I tell her, it's like, never, never take for granted being part of a big school like that without those sorts of traditions. Absolutely.
 
</strong>Michael Hingson ** 37:06
Yeah, I went to UC Irvine, so we didn't really have a lot with with football, but my wife did her graduate work at USC, and I always like to listen to USC football games. I judge a lot about sports teams by the announcers they hire, I gotta say. And so we've been always so blessed out here in California, although I think that announcing isn't quite what it used to be, but we had good announcers that announced for USC out here on I think it was originally on Kx, and then it went to other stations. But anyway, when we got married, the wedding started late because a bunch of people were sitting out in their cars waiting for the end of the USC Notre Dame game. And so the wedding was 15 minutes late starting because everybody was waiting to see who was going to win the game. And I am quite pleased to say that we won, and God was on our side, as opposed to Notre Dame. And, yeah, the marriage lasted 40 years, so until she, she passed away in 2022 but I love to tell people that, you know, God clearly was on our side, especially when I tell that to my Notre Dame friends,
 
<strong>Fred Dummar ** 38:15
yeah, the touch touchdown, Jesus wasn't, wasn't there for them, not
 
</strong>Michael Hingson ** 38:19
that day. Yeah, but, but, you know, and there's college football is, is in a lot of ways, I just think so much more fun, or it has been than professional. But, you know, now a lot more money is getting into it, which is unfortunate too. Yeah,
 
<strong>Fred Dummar ** 38:37
I think that's caused some of the you know, teams re evaluate what they what they do happen, how they operate. And I think it's forced some of the older coaches to leave the game, yeah, because it's not the game they recognize, so not
 
</strong>Michael Hingson ** 38:53
what they had well. So you've been to a variety of different places. You've been a leader. And I think it's pretty clear that you really still are, but how did all the the different experiences, the different places that you went to, and all the the experiences that you participated in, how does that affect and shape your leadership style?
 
<strong>Fred Dummar ** 39:19
Yeah, Michael, you know, I think one of the first things, right, if you when your surface looking, and some people never go below the surface. So when you talk about things like diversity and inclusion, the things, the things that they will think about that make people divert diverse are not generally what I think about. Because, you know, when you look below the surface, you see a lot of commonalities in the human experience. You know, from my time living, living in Panama and operating in Central and South America, some countries in the in the you know, the Caribbean when I was first in special operations, and then. Obviously, I went and did some time in in Africa, some peacekeeping operations in Nigeria, some other exercises down in the south, southern countries in Africa, and then my time in Iraq and Afghanistan. People, you know, they're they come in different colors. They they have different their path to God or the universe or the higher power that they recognize that the cultural artifacts that they use may may look different, but you know, they're generally pointing if you if you can step aside from your own preconceived notions about things, you can see that they're they're just different signposts to the same God, right to the same, to the same, power to the same, to the same things, and people want the same things, you know, for their families, you know, for for security and prosperity, and you know that that sort of thing. So it's, that's where I, kind of, you know, came to my leadership philosophy, which is pretty easy to remember. It's just lead, lead with love. And you know, if you use, and I haven't tell people, doesn't really matter what denomination you are. If you read, you know, the Gospels of the New Testament purely as a leadership guide. You know it's, it's hard to find a a better leadership example than than what, what Jesus was was doing, you know, the way he was serving others the way he was leading. It's, it's, it's pretty powerful, pretty powerful stuff. And you know, even, even at the end, right during the Last Supper, when he tells people, you know, who, who's the most important is the most important person, the person sitting at the table getting ready to eat, or the person serving, you know. And of course, you as humans, you know, is based on our, you know, the way we think about the world. We think the most important person is, you know, not only the person sitting at the table, but the person at the nicest table, or the head of the table, and not the person serving. And so that was something I tried to embrace during my time in the military, and what I try and embrace now is, you know, being the person that serves others and using your position. You know, if you if, if and when you are promoted or asked to lead that, you approach it from a position of, you know, what? What can I do from this position to help other people and and just be compassionate to their actual circumstances. And that doesn't mean, you know, when people, people hear me say that they're, you know, they think, Well, that's pretty how does that reconcile with you being a Green Beret and being around, you know, a bunch of you know, meat eating savages, you know, how do you how do you reconcile that and like, well, leading with care and compassion doesn't mean you know that I'm coddling anyone, because I'm certainly not coddling anyone you know. You know, I demand high performance for myself and from from people in those positions like that. You know, when I was a member of a special forces organization, but not everybody's supposed to be doing that. And so I think recognizing the circumstances and the people and what the organization's supposed to do or and how it can care for people, I think those are things that became really, really important to me
 
</strong>Michael Hingson ** 43:33
well. And I think you raised some really valid points. The reality is that September 11, for example, was not a religious war, a religious event. It was a bunch of thugs who wanted to have their way with the world. But most people who truly practice the Islamic faith are the same as the rest of us, and they and they seek God just like we do, like Jewish people do and others do, and we've got to keep that in mind, but it's, it's so hard, because we mostly don't step back and evaluate that and realize that those 19 people on those four airplanes are just a bunch of thugs, pure and simple.
 
<strong>Fred Dummar ** 44:15
Yeah, that, yeah, that, and, and the organizations they represent, right? You know, they're, they're, they're, and they're not the only ones, right? People from of all faiths have harnessed, you know,
 
</strong>Michael Hingson ** 44:30
their various back to the Crusades, yeah, you know, you know, their
 
<strong>Fred Dummar ** 44:33
various religions have harnessed themselves up to, you know, to sway people to to hate, or to, you know, to engage in combat or whatever. So yeah, to to lump that all in. I think our, some of our responses, and then also some of the way people think, has really led it led us to a more a more divided we're. Well, then you know that are more inclusive and and you know, thinking of ourselves as one we we think of ourselves as, you know, many and different, and sometimes things that we think would bring us together or help us make things more fair, like, you know, talking about diversity and inclusion, if we aren't really thinking about what we're trying to do and what that looks like, we can end up making the world more divided and less inclusive.
 
</strong>Michael Hingson ** 45:34
And unfortunately, we're seeing way too much of that, and it isn't helping to do that. And hopefully at some point we'll, we'll figure that out, or we'll realize that maybe it's a little bit better, or can be a little bit better than we think. Yeah, and I know you in 2003 did a lot to help the Kurds in northern Iraq, right?
 
<strong>Fred Dummar ** 45:55
Yeah, that was primarily, you know, my, my experience in Iraq was, you know, before the 2003 invasion, I was in Romania with my special forces company. And, yeah, we flew into northern Iraq and linked up with a group of Kurds and from where they were at and primarily our mission, you know, at that point, nobody really knew what Saddam might do when the main offensive of, you know, conventional army, conventional Marine Corps, British, you know, other allies, started from the south towards Baghdad. What would Saddam do? Would he, you know, send his forces in the north against the Kurds to create a destabilizing effect, you know, one both killing Kurds, but causing Kurds to flee to Syria and Iran, and, you know, probably most importantly for people that were planning to Turkey, you know, to further destabilize the region. So obviously, out of a desire to protect, help protect the Kurds and help stop or prevent something like that from happening. You know, we went in a couple weeks before the actual ground war started, we were in place with the Kurds and started organizing them to to defend themselves. And do you know, take back the land that they considered theirs, because, after, you know, Desert Storm, the you know, the 90s, the 90s war against Iraq, Saddam had pushed into Kurdish territory and established, you know, what he referred to as a, you know, his, his buffer zone. And then, you know, the US had been forcing a, you know, a no fly zone up in the Kurdish areas, but the Kurds had still never been allowed to go back to some of the cities that they considered theirs. So, you know, when we got in there with them, we were able to get, you know, move currents that have been forced out of those towns moved back into their towns and and our particular sector we we cleared down to Mosul Iraq, which, you know, people in the Bible will recognize As as the city of Nineveh. Or maybe not know that, but yeah, so we were, I was able to go drive through the, you know, the biblical, the some of the remains of the, you know, city of Nineveh as we got to Mosul. And then once we were there, that was sort of when, you know, we stole the Kurdish allies that, hey, you guys can go back to go back home, and then at that point us, we're only there a few days before us conventional forces. Now this is a couple months into the war, but us conventional forces made their way up there, and, you know, started doing stabilizing the city, and it was probably best to get the Kurdish militia out of there at that point, for things between the Kurds and the Arabs continue to deteriorate. So yeah, but it was a it was a great experience for me being with the Kurds and helping them, you know, sort of move through and retake towns that they had historically lived in. And, you know, along the way we passed and were able to clear Assyrian monastery that's on one of the mountains on the route to Mosul. So some, definitely, some history along the way, history lessons along the way. I
 
</strong>Michael Hingson ** 49:38
had the pleasure of going to Israel last year in August, okay? And spent a day in Jerusalem, so we got to go to the Western Wall and so on. And I really appreciated, and do appreciate, the history and just the awesomeness of of being there and touching the the temple and the wall that's been there for so long. And, you know, there is so much history over there that I really wish people would more appreciate and and on all sides, would figure out how they could become better at working with each other. One of these days, there's going to have to be peace, or it's going to really get a whole lot worse, very quickly,
 
<strong>Fred Dummar ** 50:21
yeah, for sure. Yeah, it was. It was interesting, though, when we were there, obviously watching the various groups of, you know, Syrians, Kurds, Arabs and others that had various claims to different parts of Mosul and different parts of the area around it. So it's fascinating, you know, to watch history try and unwind itself from some of the decisions that were made. You know, post World War Two, when lines were being drawn in the desert to create countries and and the ramifications of that? Yeah. Well,
 
</strong>Michael Hingson ** 51:06
you certainly have a perspective that's built on a lot of knowledge and being there, which I think is great on the other hand, well, not on the other hand. But then you left the military that that had to be a major change in terms of what you had been doing and what you were used to after almost 30 years. What's it like when you decide to make that kind of a major change and then, in your case, go back into civilian life? Yeah. So
 
<strong>Fred Dummar ** 51:38
my first, my first step, wasn't that far away from the military. And I started referring it. Referred to my first job as sort of an addiction clinic, because I went, I went to work as a house, yeah, I went to work as a contractor, or, you know, defense contractor. I went back to Afghanistan for about a year and a half running training programs for some of the Afghan special operations forces. So, you know, it was, it was really, you know, there was, if I, if I was a heroin addict, you know, I was in the methadone clinic, you know, trying to, trying to get off of it. And then, yeah, I realized, you know, kind of needed to go home. And my marriage, you know, dissolved, and so it's like, Hey, I probably time to, like, go home and have, you know, a different kind of life. And I moved into a civilian job with a friend, a friend at the time, who was doing investment training around the world. And he's like, Hey, we, you know, I know you're, you will travel. There's a lot of people that, when I talk to him about travel, it's involved with our business, you know, they don't, don't really want to do that. And he's like, but I know, you know, from where you're at. And he's like, hey, I'll buy, buy a ticket. Fly to Hong Kong, see what our business is about. So I went there and learned about the investment training they were doing in Hong Kong and throughout Southeast Asia. And then they had an office in Johannesburg, and, you know, one in London, Canada and the US and doing all this training. And so for about a year, little over a year, I worked in that business and and learned, you know, the various things that they were doing. You know how they were teaching people to invest in real estate and stocks and that sort of thing. Started doing it myself less, as I wish I would have known earlier in my life, but started doing that, and then when I left that company, that's a lot of what I've been doing. I've taken some smaller jobs and smaller contract projects. But by and large, that's basically what I've been doing since then, is, you know, working in real estate investing or real estate projects
 
</strong>Michael Hingson ** 53:50
and continuing to hone your leadership skills. Yeah,
 
<strong>Fred Dummar ** 53:54
yeah. Well, you know, I kept continue to work with or a couple of, you know, jobs where I was helping people start up businesses, you know, as either in CEO role or in an operations role to help help them start their businesses. So I did some of that which, which is always fun. It's great working with new talent and establishing procedures and helping people grow that way. So that was, that was really fun. And then got to be part of a couple of nonprofits, Special Forces, Charitable Trust, probably my longest stint. I did that for, you know, about seven or eight years on the board of directors, you know, running, helping to develop activities and programs to support our Special Forces veteran. So, yeah, it was, it's been, it's been fun. And then obviously having a new family and spending a lot of time in my role as a dad has been probably the most rewarding.
 
</strong>Michael Hingson ** 54:53
Yeah, I bet. And that is, that's always so much fun, and you get to help bring some. New people along into the world and hopefully help to make a difference that way. And on top of that, you continue to study. You're getting a PhD. You mentioned it earlier, but you're getting a PhD in organizational psychology and leadership. There we go with the leadership again.
 
<strong>Fred Dummar ** 55:14
Yeah, you know, it's, it's fun, because, you know, when I do get the opportunity to speak at events. I move around and speak at different events. I know you do a lot of speaking. You probably do much more than I do, but the events I do speak at, I want to make sure that sometimes being a practitioner of something doesn't always mean that you have the exact language or the academic credentials to go along with being a practitioner. And I've been a practitioner of leadership for so many years, but now studying it and applying, you know, one working towards an academic credential in this says, Hey, this, this guy knows what he's talking about. But then also having, you know, the the latest developments. And studies on leading people effectively and and how people are doing it wrong, and how you can help them. I think it's, it's been, it's been, been a great journey to be on as well, especially keeping my mind active in in all things leadership and helping organizations do it better.
 
</strong>Michael Hingson ** 56:21
Well, you, you have been a leader for a long time, but now you're studying it. Would you say that you're also discovering new things along the way? And you know, I guess what I'm getting at is, of course, none of us are ever so much an expert that we can't afford to learn more things. Oh
 
<strong>Fred Dummar ** 56:39
yeah, for sure, both, both learning new things, learning why I might have done things wrong based on, you know, studies, you know, like, okay, you know, if you if you have this type of personality, you might do this wrong, or things I was doing right, but not exactly, knowing all of, You know all of the mechanisms that were going into why I was making that decision. But you know, when you look at the psychology behind it, and you look at organizational structure structures, you look at cultural artifacts within organizations, then you can start to you start to unwind why teams do what they do, why leaders are developed, the way they're developed, and why people make certain decisions. And, yeah, it's been fascinating, you know, and then also looking back, as you said, back at things that you did, decisions that you made, and what you know, what you could have done better as you as you look that, through that, and how you can help someone else, and that's also really helped me further, you know, synthesize down this way that I look at at leading people with with love and compassion and why it's so important to be that servant type of leader, you know, not just a transformational leader that's trying to transform an organization to move that, but then, you know, how do you serve and care for the care for the people that are that are going to be part of that transformation?
 
</strong>Michael Hingson ** 58:10
Yeah, because if you are just looking at it from the standpoint of being a transformational leader, I'm going to change this organization that that doesn't really work. And I think that the most important aspect is being a servant leader, is being a person who serves, because that also opens you up to learning along the way and learning how to serve better.
 
<strong>Fred Dummar ** 58:34
Yeah. And you know, as I learned in the many organizations that I was part of over, you know, my time in Special Forces is, you know, just because, you know, alluding, you know, we were discussing roles, and I was saying, you know, this officer's role to often, to plan and to lead, but that other people are the experts. And that's something you know. The sooner you embrace that fact, the faster, the faster you become effective, and the more effective you are when you realize that understanding the people and and caring and serving them, and then getting their their best performance and understanding what they know and what they can do, and where you need to put them to maximize their potential, then those things start to become the most important thing that you're doing, how you know, how people play against each other, who works well with who? How that works, how that betters the organization. Those are all, all all things that are fascinating, you know, to me, and things that kept me up at night, trying to figure out, you know, how to how to be more efficient, how to take better care of people, while, you know, getting, not only getting the best out of them, but them, realizing they were giving their best and being happy and proud of what they. Were doing
 
</strong>Michael Hingson ** 1:00:01
and getting the best out of you as well.
 
<strong>Fred Dummar ** 1:00:03
Yeah, yeah, that, yeah, bringing the best out of them is bringing the best out of me, right?
 
</strong>Michael Hingson ** 1:00:08
So you've gotten work also in the nonprofit sector. You're continuing to do that, yeah,
 
<strong>Fred Dummar ** 1:00:13
yeah, yeah. Now, after leaving this Special Forces Charitable Trust, I realized, you know, after I'd moved out to Idaho, where I live now that I wasn't as connected to the regiment as I'd been my first retired and I was still kind of in the North Carolina area or but after moving out here, you know, just felt like that. I probably there were other guys more recently retired, knew more of the things that needed to be done. So stepping down from that organization. And then, obviously, one of the other things that happened was, you know, the the rapid withdrawal of US troops from Afghanistan and the fall of Afghanistan, and I found myself with many other Afghan veterans, sort of, you know, both wondering, you know what it all meant, why? You know, and then, but then also what we can do. You know, not dwelling too long. I know, you know, poor me. You know what? You know. Why did I go? What did it mean? But more so, hey, you know, we had a bunch of people that we made promises to, a bunch of people that follow alongside America, some certainly, you know, in the interest of Afghanistan. But there were also many, many of the especially on the Afghan Special Operations sides, that were not always necessarily doing things at the behest of the Afghan government, but operating with US forces on things that the US wanted to do, but then, you know, we're sort of left hanging when during the withdrawal. So, you know, working alongside other veterans to try and get as many of those people out during the withdrawal and then. But so now I work with an operation or a organization called Operation recovery that is still following these families, following these cases, people that are either still in Afghanistan, some in hiding, some in other countries, illegally, but trying to help them resolve visa issues and either get to Canada or the United States or someplace in Europe, just someplace safe for them and their family, away from the from the Taliban. And so that's been it, and it's, it's hard work, you know, because the in work like that, we're trying to make government bureaucracies realize that they should be issuing visas or allowing people to move, it's not always a rapid process. So feels like, and, you know, and I'm not pointing fingers as if anyone should still, you know, be completely focused on Afghanistan. But you know, other things happen. You know, Ukraine, the war in Ukraine draws attention away. You know, the war in Israel. You know, hurricanes, storms, everything that's going on. You know, Assassination comes. You know, assassination attempts, you know, all of that stuff diverts people's you know, draws people attend. You know their attention to that. And I'm not sure many people, you know, they support the troops. And you know, you often hear them, you know, you know, thanking troops for their service. And the only response I can have to that, you know, for for for years, I struggled with how to respond to that. When someone would say, Thank you for your service, you know, just Okay, thank you. You know, I don't know, thanks for your support, but you know, I heard a good response, and I've been using it since, and it's like, America's worth it. So,
 
</strong>Michael Hingson ** 1:03:54
yeah, on top of everything else that you do, you've also been dabbling or going into real estate a little bit, yeah,
 
<strong>Fred Dummar ** 1:04:01
yeah. So that's, that's a lot of what I've been doing, you know, for because, you know, providing for your family, right? So, yeah, I started doing some investment real estate, and out here, got a partner, we did, worked on a couple of mobile home parts, larger projects. And I still, once a week, I still teach a class for for people who are learning to invest and and primarily we use, I use the vehicle of learning to invest in mobile manufactured homes. And I do that, as I explained to people is, is because it's, it's something that you can learn to do with lower capital. You can some of these mobile home parks, and you can find one cheaper than you would find a home to flip. You can do the renovation cheaper. They're smaller. And so I explained the process of doing that, and then the do's and don'ts of how to do it with a manufactured. Home. And I tell them, you know, it's kind of like the, this is the gateway drug to real estate, because then, you know, once you learn how to do it with the smaller, small amount of, smaller amount of capital and what timelines look like, and how to develop budgets and and sell those, then you can, you know, move on to, you know, maybe putting newer homes in parks, or developing your own parks or or moving on to homes and other things, but, but it's something that you can do. And I did several of them, several manufactured homes here when I first moved to Idaho, and my crew were, you know, my construction crew was usually high school boys. So I get, you know, high school boys, and, you know, teach them how to lay laminate flooring. And, you know, run a paint sprayer and do some of the, you know, just the small things that you need to do to make a space livable again. And, yeah, it was fun. Get to teach kids, you know, skills and rehab some homes and feel useful. I like working with my hands. So yeah, it's it was fun and and now I've moved on to some other projects, but, yeah, I still teach a class that deals with, uh, manufactured housing and real estate investing.
 
</strong>Michael Hingson ** 1:06:13
My wife and I, when we did our second home, Karen was in a wheelchair her whole life, and so we bought a home. Our first home was not accessible. We kind of made it accessible enough to work, but when we relocated, we found a subdivision that actually encouraged manufactured homes. Yeah, we learned a lot about manufactured homes and the importance of them, and the the high quality and everything else. And so we, we had, oh, what was it? It was about an 1800 square foot manufactured home in three sections. And I remember we actually followed. We didn't even know it was going to happen that way, but we were going down to see the manufactured home be delivered and the three pieces of it be set up where they needed to be set up. And it turns out we followed the home down the freeway, down the interstate for about 50 miles until we got to where it was supposed to go. It was a lot of fun. Yeah, yeah,
 
<strong>Fred Dummar ** 1:07:21
um, yeah. You know, that's one thing, you know, the I think the stigma has held that housing down. You know, people think of trailer parks often in a negative
 
</strong>Michael Hingson ** 1:07:31
light. It's well, and of course, trailers and mobile homes are different than a manufactured home, yeah, and
 
<strong>Fred Dummar ** 1:07:38
that's the other thing I try to explain to back that we go through that, all that all that terminology. But I was like, you know, in manufactured housing now is like you will if you were to go to a, you know, a city and ask them, like, what their you know, number one problem, many cities will talk about, you know, they have an affordable housing crisis, right? Yeah. But then if you turn on the other side said, Okay, well, let me put some manufactured homes in here, right? Then they're me, they're generally their immediate answer is no, right? So
 
</strong>Michael Hingson ** 1:08:06
they don't, they don't understand that those home was really subscribed to incredibly high HUD standards. But
 
<strong>Fred Dummar ** 1:08:12
yeah, yeah, and that's yeah, they coming out of the factory. You you can guarantee, because of the, you know, the HUD inspectors that are there, that all of those houses meet, you know, meet, pretty demanding, you know, standards, and there are no,
 
</strong>Michael Hingson ** 1:08:26
no wood shrinkage or any of that, because, yeah, yeah, that's yeah.
 
<strong>Fred Dummar ** 1:08:30
So it is, it is fascinating, but there is still this, but I think sigma, yeah, but I think, as we see, you know, prices continue to go up, and certainly with interest rates and prices where they are, I think, I think newer generations are going to turn more and more towards you're going to see more and more. I think manufactured housing become what, what starter homes look like for many people,
 
</strong>Michael Hingson ** 1:08:55
which makes a lot of sense. Yeah, Fred, I want to thank you for being here and spending all this time with us, we we've gone almost an hour and 10 minutes, we've done good. All right. I really appreciate you being here, and I want to thank everyone for listening. I hope you've enjoyed learning about Fred and what Fred has done. So Fred, if people want to reach out to you, is there a way they can do that? Yeah,
 
<strong>Fred Dummar ** 1:09:18
I have a sub stack guide to human com, where I write. So you can go on there and read what I'm thinking about and contact me there, and you can find me on on Facebook as well Facebook, Facebook or Instagram. I'm on there as Fred Dummar. So if you look for me, you can probably find me and see what I'm up to.
 
</strong>Michael Hingson ** 1:09:39
Well, I hope people will do that and and we want to hear what all of you out there are up to as well. Especially, we want to hear what you thought of our podcast episode today. So please let me know. I'm easy to reach. It's my email address is Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, E. Dot com. Michael h i@accessibe.com or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so however you do it, we'd love to hear from you. Love to hear your thoughts. Really appreciate your your comments and your input. We appreciate it if you give us a five star rating wherever you're observing or dealing with this podcast in any way. We love five star rating, so please do that. We thank you very much for doing it, and for all of you, including you, Fred, if you know of anyone else who might want to be a podcast guest, or you have any people in mind that you think ought to be guests, please let us know we would appreciate hearing about it and and inviting them to come on unstoppable mindset. So again, Fred, I want to thank you for finding here with us. This has been a lot of fun.
 
<strong>Fred Dummar ** 1:10:56
Yeah. Thanks, Michael. Appreciate it.
 
</strong>Michael Hingson ** 1:11:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Servant Leader with Fred Dummar</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a52515d1-b867-4703-8e16-a5e4156def88.mp3?source=rss&amp;ext=asset.mp3" length="27728515" type="audio/mpeg" />
<itunes:episode>308</itunes:episode>
</item>
<item><title>Episode 307 – Unstoppable Bully Expert with Bill Eddy</title>
<guid isPermaLink="false">https://pinecast.com/guid/e2a3063e-a300-4548-a9e5-2d34551aa0dd</guid>
<pubDate>Tue, 04 Feb 2025 10:00:09 -0000</pubDate>

<itunes:duration>01:08:55</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/409176e1-36b2-4922-826c-cb5f33f41e6a/UM307-Bill_Eddy-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time, Bill Eddy, is a family mediator, lawyer and therapist, and the Chief Innovation Officer of the High Conflict Institute based in San Diego, California. He received his bachelor’s degree in Psychology, but didn’t stop there. As you will read, he went on to learn and work in the therapy space for a number of years, but his longing to deal with some other issues caused him to study law and after receiving his Juris Prudence degree he worked in the law as a mediator. While doing this he also felt it relevant and appropriate to begin working on ways to address conflicts between persons. He realized that conflict often meant that someone was bullying another person.
 
Bill and I spend much time discussing bullying, where it comes from, how and why people become bullies and how to deal with bullying kinds of behavior. Our discussions are fascinating and I quite believe important for everyone to hear.
 
Just last month Bill’s latest book, “Our New World of Adult Bullies” was released. Bill discusses his book and why we are encountering more bullying behavior today than we have experienced in the past.
 
Enough from me. I hope you find my conversation with Bill Eddy relevant, useful and, of course, entertaining.
 
 
 
<strong>About the Guest:</strong>
 
Bill Eddy is a family mediator, lawyer and therapist, and the Chief Innovation Office of the High Conflict Institute based in San Diego, California. He has provided training to mediators, lawyers, judges, mental health professionals and others on the subject of managing high-conflict personalities in over 35 states, 9 provinces in Canada, and twelve other countries.
 
As a lawyer, Mr. Eddy was a Certified Family Law Specialist (CFLS) in California for 15 years, where he represented clients in family court. Prior to that, he provided psychotherapy for 12 years to children and families in psychiatric hospitals and outpatient clinics as a Licensed Clinical Social Worker (LCSW). Throughout his forty-year career he has provided divorce mediation services, including the past 15 years as the Senior Family Mediator at the National Conflict Resolution Center in San Diego, California.</p>
<p>Mr. Eddy is the author of several books, including:
· Mediating High Conflict Disputes
· High Conflict People in Legal Disputes
· Splitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
· Calming Upset People with EAR
· BIFF: Quick Responses to High Conflict People
· BIFF for CoParent Communication
· BIFF at Work
· BIFF for Lawyers and Law Offices
· So, What’s Your Proposal: Shifting High Conflict People From Blaming to Problem-Solving in 30 Seconds
· Don’t Alienate the Kids! Raising Resilient Children While Avoiding High-Conflict Divorce
 
He has a continuing education course for Mental Health professionals titled “It’s All Your Fault!”: Working with High Conflict Personalities. He has a Psychology Today blog about high conflict personality disorders with over 6 million views. He has a podcast titled “It’s All Your Fault” which he does weekly with Megan Hunter.
 
He taught Negotiation and Mediation at the University of San Diego School of Law for six years. He has served on the part-time faculty of the National Judicial College in the United States and has provided several trainings for judges in Canada for the National Judicial Institute. He is currently on the part-time faculty at the Straus Institute of Dispute Resolution at Pepperdine University School of Law teaching Psychology of Conflict Communication each year. He teaches once a year on Advanced Communication Skills as Conjoint Associate Professor at Newcastle Law School in Newcastle, Australia.
 
He is the developer of the New Ways for Families® method for potentially high-conflict families, which is being implemented in several family court systems in the United States and Canada, as well as an online co-parenting course (Parenting Without Conflict by New Ways for Families). He is also the developer of the New Ways for Mediation® method, which emphasizes more structure by the mediator and simple negotiation skills for the parties.
He obtained his JD law degree in 1992 from the University of San Diego, a Master of Social Work degree in 1981 from San Diego State University, and a Bachelors degree in Psychology in 1970 from Case Western Reserve University. His website is: <a href="http://www.HighConflictInstitute.com" rel="nofollow">www.HighConflictInstitute.com</a>.
 
<strong>Ways to connect with Bill:</strong>
 
<a href="http://www.HighConflictInstitute.com" rel="nofollow">www.HighConflictInstitute.com</a>.
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
And welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. Today, we get to deal mostly with the unexpected, because inclusion is what it is, diversity is what it is, and those we put in the order that we do, because in the typical sense of the word diversity, doesn't intend to include disabilities or any discussion of disabilities. And people say, well, disability means lack of ability when they're talking about any of that anyway. And the reality is that's not true. Disability should not mean a lack of ability. And people say, Well, it does, because it starts with dis Well, what about disciple? Yeah, what about disciple? What about discern? What about, you know, so many other kinds of things. The reality is that everyone has a disability, and we could talk about that, but that's not what we're here to do today. We're here to talk to Bill Eddy, who has written a number of books. He's got a degree in psychology, he's got degrees in law, and I'm not going to go and give all that away, because I'd rather he do it. But we also get to be excited by the fact that he has a new book, and we'll talk about it a bunch. It's called our new world of adult bullies. Um, that's what I say about my cat all the time, because she does run the house and, you know, and we can mention that name, Bill, it's stitch. Now, she's a great kitty, but she she does have her mindset on what she wants, so she's trained us well. Well, welcome to unstoppable mindset. Bill, how are you?
 
<strong>Bill Eddy ** 02:57
I'm good, and thanks so much for having me on. Michael, glad to be with you.
 
</strong>Michael Hingson ** 03:01
Well, we're glad you're here and looking forward to it. Why don't we start, as I love to do so often, why don't you tell us about kind of the early build, growing up, or any of those kinds of things to lead us into where we go?
 
<strong>Bill Eddy ** 03:14
Well, I was one of four kids, and as I mentioned in the introduction of the book in third grade, I had my own personal bully. He decided I was the guy he wanted to pick on and fight. And I think he figured that out because my parents didn't allow us kids to fight, so we weren't allowed to fight back. And you know, my parents said, you know, if takes two to make a fight, so if a fight starting, just walk away. And I said, what if the other person won't let you walk away? So we'll find a way to walk away. So for most of third grade, he harassed me and would catch me after school and hit me and kick me in the the foot of the stairway. We had a basement classroom, and there was a stairway out from there so no one could see and it wasn't easy to get away from but mostly I figured out how to avoid him, and also how to how to help the older kids with their homework, so they'd be more of a protector for me. So that's early childhood, but I think it influenced my my choice as an adult, you know, a psychology major, and then I got a master's in social work to do child and family counseling. Did that 12 years, but I liked resolving conflicts, and decided to go to law school and all of that primarily so I could practice mediation to help people solve conflicts. But many of the conflicts I've dealt with had bullies in them, so I started studying these personalities, and that kind of brings me up to today.
 
</strong>Michael Hingson ** 04:58
Wow. Well, you have certainly written, also a number of books. I was reading your list of books, and you have one on divorce, and clearly there are bullies there, and a lot of places, I'm sure, and you have just a number of books, and I can see where the whole concept of having bullies can be in all of those and at the same time, most of us haven't learned how to deal with bullies. We haven't learned how to address the issue of avoidance, which is what you talked about, but it makes perfect sense. I don't particularly like bullies. I've not been bullied a lot, I think I was a couple of times in grammar school, and a kid hit me a couple of times, and I can only assume that it was sort of a bullish oriented thing, but I don't really recall that anything ever happened other than that. It only happened like once or twice, and then I was left alone. But still, there is so much of it, and there's been bullying to a degree for well, as long as we've had people, I guess, right, and this whole idea of avoiding it is obviously what we need to do, although I guess the other part about it that comes to mind is, how do you get the bully to change their mindset and recognize that that's not the best productive use of their time? Well,
 
<strong>Bill Eddy ** 06:30
what's interesting is childhood bullies mostly do figure that out. And I'd say probably 90% of childhood bullies don't become adult bullies that, you know, somebody punches them in the nose, or nobody wants to be their friend, or they get in trouble at home or at school, and they learn that that doesn't work, but maybe 10% get away with it. Maybe they're encouraged, you know, maybe their parents laugh when they bully other people, and that's that's the ones that become the adult bullies. But what I find, and the Institute I work with, high conflict Institute, we do a lot of training, a lot of coaching, and we we teach people like for workplace coaching to to try to give bullies some conflict resolution skills so that they won't be bullies, so they can solve problems others other ways, and we find maybe half of the bullies can improve their behavior enough to keep the job, and About half quit or are told they need to leave. So I'd say about half of bullies can learn to stop that behavior or rein it in, and about half can't. That's just a real rough estimate from my personal observation.
 
</strong>Michael Hingson ** 07:55
The ones that can't or don't, is it that they get so much satisfaction from bullying and they get away with it that just they just don't see the value of it. Or is it different than that? Well, I
 
<strong>Bill Eddy ** 08:08
think it's not as logical as that. I think it has a lot to do with personality patterns, and the ones that are adult bullies usually have personality patterns that border on personality disorders, especially the Cluster B personality disorders, which are narcissistic, anti social, borderline and histrionic. So it's part of who they are. They're not really even thinking about it. This is just how they operate in the world. And so if they're not stopped, they just automatically do this. If they are stopped or told they're going to lose their job, maybe half of them can rein in their behavior, and maybe the other calf can't, even if they want to, they just can't stop themselves. But mostly it's more or less automatic. Is what I see. They really lack self reflection, and therefore, generally don't change. And one of the definitions of personality disorders is an enduring pattern of behavior, so it's not, not likely to change because they had an insight. Because if they were going to have an insight like that, they would have had it before they became adults.
 
</strong>Michael Hingson ** 09:29
Yeah, and it, and it just doesn't seem to happen. And it is, it is so unfortunate that we even have to talk about this kind of a subject. But it's also very important that we understand it, because I think those of us who aren't bullied or who aren't bullies, still need to understand it's like anything else, still need to understand it in order to learn how to deal with it. I would think,
 
<strong>Bill Eddy ** 09:55
yeah, and I think part of why this. Is coming up now is traditionally in our society. And I know my whole lifetime, adult bullies were pretty much kept on the fringe, and so families said, Hey, you can't do that in our family and communities and schools and and workplaces said that. But what's interesting now is, I'd say, the last 20 years or so, is bullies are getting center stage because all of our media competition, especially the screens we have, are trying to show us the worst behavior so that we'll pay attention to them. So social media, cable 24/7, news, movies, TV shows are all showing bad behavior to grab our attention, but the result of this is that they're teaching bad behavior and tolerating it and giving permission to bullies to act out when they might have kind of restrained themselves in the past.
 
</strong>Michael Hingson ** 11:07
How do we get media, television and so on to change that? I've I've kind of felt that way for a while. I actually took a course in college, um, it was called Why police, which is a fascinating course. It was taught by not a deputy sheriff, but he was a volunteer deputy sheriff in Orange County. He was an engineering professor at UC Irvine, where I went to school, and he and he taught this course, and I made the observation once in class, that a lot of the negativity that we see really comes from what we experience on television. And he said, no, that's just not true, but it certainly is true. Well,
 
<strong>Bill Eddy ** 11:49
especially nowadays, especially nowadays, yeah, yeah. Maybe that wasn't true 30 years ago, but it seems very much true now. Yeah, and you mentioned a study in the beginning of, I think it's chapter two of the book that about it was a workplace study, and if I can quote it, I think this is helpful for this discussion. He says they said there's a 2021, workplace bullying Institute survey. So in the second year of the pandemic, he says 58% of the respondents on the survey agreed that quotes the display of bullying, disrespect and intolerance of the opinions of others by politicians and public figures affected workplaces because they encouraged aggression and granted permission to ignore the rules. And I think it's very direct that the media does impact family life, workplace community and online, for sure.
 
</strong>Michael Hingson ** 13:00
Yeah, yeah, I, I would agree. And, you know, today, and we're not going to talk about specific individuals, but at the same time today, I dare say, there are a number of people who step back and contemplate this whole concept of bullies and so on, who would agree that in the political world there? Well, there are a number, but there's one especially, who tends to be more of a bully. But I would say that there are a number of people in the political world who just want to force their own way, and tend to bully a lot.
 
<strong>Bill Eddy ** 13:34
And I totally agree with you. Even have a chapter on what I call the high emotion media, because it's the emotions, the disrespect, the insulting statements, the personal attacks, you know, I don't like the way you look, or I think you're crazy or you're an idiot, and that kind of message, and If you have that going back and forth between politicians. It's very exciting to watch, but it's not the way you want to live, like you wouldn't want to be in a relationship like that, no, and so. So the media image promotes that because it gets attention. It really grabs attention. And I would I would suggest that it's been over the last 30 years approximately, that politics has become more about entertainment than about government. And the values of entertainment are extreme behavior and disrespect and fighting and chaos and crisis and fear, whereas government is when it's running well is boring, is focused on details, focused on people getting along, having their share of responsibility, all of that kind of stuff. So we've turned the. Values of politics upside down, and we think now that's the way. That's what politics is. And it's unfortunate, because government will unravel if we use the entertainment values to govern the country. Of course,
 
</strong>Michael Hingson ** 15:16
there are a number of people, especially in the media, who would say, but all of this sells, newspapers, all of this sells, and that's why we do it. I I submit that that's not necessarily so. But how do you show people that? Yeah, this sells, but don't you think there are other kinds of things that would sell even more
 
<strong>Bill Eddy ** 15:42
well, it's tricky, but one of my goals in writing the book is to teach people self help skills, to monitor their absorption of high emotion media and to be able to set limits on it. Like I don't like to get more than half an hour of news from a screen. I like reading the papers and reading different points of view. And if you watch more than half an hour and you get this coming in your ears and your eyes and all of that, it just takes over your thinking. And actually, the more repetition there is, the more things feel true that are clearly not true, but the way our brains work, repetition tells us what's really true and what's really important. And TV, even radio, can bombard us with false information that starts to feel true because we get so much of it.
 
</strong>Michael Hingson ** 16:40
Yeah, it's it is someone, yes, I hear you, and it's so unfortunate that more people don't tend to be analytical, reflecting introspective. You know, we talked earlier about the book that I'm writing, live like a guide dog, that will be published in August of this year. And one of the things that I point out in the book, for people who want to start to learn to control fear, rather than letting it, as I say, blind you or overwhelm you, or whatever word you want to use, is you need to become more introspective and look at well, why am I afraid of this? Why am I reacting to this? How do I deal with it? And it doesn't take a lot of time every day to do it, but if you do it for a little bit of time every day, the Mind Muscle develops, and you get beyond a lot of that.
 
<strong>Bill Eddy ** 17:34
I think that's a very important point, as we can train ourselves to what to pay attention to, what to ignore, and we can train our self talk like you're saying. That's excellent,
 
</strong>Michael Hingson ** 17:46
yeah, and I think it's it's all about analyzing ourselves. And something that I learned, and I've talked about it a few times on this podcast, one of the things that I did when I was a program director at the campus radio station at UC Irvine, Zot, K, U, C, I was that I would ask people to listen to their shows. So when I was the program director, we would actually record people talking, and I insisted that they take the cassettes home. Remember cassettes? Boy, is that a long time ago,
 
<strong>Bill Eddy ** 18:19
two, wow, back aways, yeah, even
 
</strong>Michael Hingson ** 18:23
pre eight track, but take the cassettes home. Listen to them, because it's something that I did and and as I grew older and became a public speaker, after September 11, I recorded my talk so that I could listen to them. And I said, I do that because I'm my own worst critic. I'm going to be more hard on me than anyone will. And it took until even after the pandemic started, that I finally learned wrong way to look at it. I'm not my own worst critic. I'm my own best teacher. By analyzing and thinking about it and recognizing that I'm my own best teacher, because no one can really teach me anything. They can present me with the information, but I have to teach myself to learn it. So I realize that, and I'm my own best teacher, and I think that works out really well, and it's a lot more positive anyway,
 
<strong>Bill Eddy ** 19:18
right? Great. And that's that's that promotes lifelong learning. I just reading an article about how a lot of people, you know, after a certain amount of time, they feel okay. I got my career, I've done my skills, and now I'm going to kick back. But Lifetime Learning is where it's at. I think it's exciting. It
 
</strong>Michael Hingson ** 19:39
is. I consider life an adventure. I consider the internet a treasure trove of information. And yeah, there's a dark web and and all that. And now, of course, we have AI, and some people want to be negative about that, but if we use it right, and if we develop our own inner structure and. And recognize the value and how to use it. It is, and all of those are characteristics and features that can do nothing but help us.
 
<strong>Bill Eddy ** 20:10
Yeah, they're tools. I like the idea of tools, not rules, so we'll see what we can do with them. But as long as humans are in charge, I think we may be okay. Well,
 
</strong>Michael Hingson ** 20:25
I hope so. Um, Mark Twain once said, I wonder if God had been a man because he was disappointed in the monkeys. But who knows.
 
<strong>Bill Eddy ** 20:35
He wasn't. He was a brilliant guy. He was
 
</strong>Michael Hingson ** 20:39
one of my two favorite people, Mark Twain and Will Rogers, boy. They were very clever. And analysts, you had it figured out. They did, if only we would listen. Well, why did you write the book?
 
<strong>Bill Eddy ** 20:53
Well, I wrote it. I started writing it. The end of 2020, when the pandemic was going strong, and a lot of people, and we were all kind of holed up at home. I had more time to think, because I couldn't travel and teach and do the work I do. But I also, you know, on TV, there was, you know, the the arguments in bullying, frankly, about masks, about vaccines, about the George Floyd murder, about protests against the George Floyd murder, that that it seemed like the country was kind of in a 5050, state of bullying each other, but it wasn't. The number of bullies is actually quite small, but they're getting a high profile, and I wanted to explain that bullies at all levels have the same patterns of behavior, and few people have eye into the workings of families like I've had as a family therapist, as a family mediator and as a Family Lawyer, and few people have had, you know, awareness of workplace bullying like I have training human resources and employee assistance personnel. Likewise, neighbor disputes, because I'd be consulting on a lot of neighbor disputes, and certainly online disputes. So bullying seemed to be happening in all these different places, but most people didn't realize the extent of it, because people kept it private. And I was like, Well, I can see it's the same patterns. And then, you know, Putin invades Ukraine, and I'm going, this guy is like a domestic violence perpetrator. He has the same lack of self awareness and the same blaming personality and so I included on up to politicians and international relations to show I can tell you what the patterns are to look for. So look out for bullies. Don't let them into your life. Spot them and stop them. And I wanted, I wanted the book to really open people's eyes, so to speak to what's going on in the world today that they really haven't been aware of by and large,
 
</strong>Michael Hingson ** 23:13
right? What makes us, especially as adults, susceptible to being bullied?
 
<strong>Bill Eddy ** 23:23
Well, we're not prepared for them, and that's a lot of what I hope to do with the book is help people be prepared so they don't overreact or under react. But I'd say most people are just kind of shocked. Suddenly there's a bully in the office and they're yelling at somebody, and it's like, oh my goodness, I'm, I'm I'm freezing because, you know, I don't know what to do. They're yelling at somebody else, thank goodness, but I'm scared too, or they're yelling at me, and I freeze because I don't know what to do. So I think what happens is people are just really unprepared. On the other hand, most people are nice people. Let's say 80% of people are nice people. They don't like to interrupt people, even when they're masking saying nasty comments. They don't like to just walk away from a conversation, even if the conversation is really hurtful and abusive, and so people aren't used to being assertive against a bully, because they're used to everybody being reasonable, and so that's why they catch us by surprise and And we're not ready for them.
 
</strong>Michael Hingson ** 24:39
I subscribe to a service out here called next door, which is also in San Diego, and it's a way to really keep up with what's going on in the community. And I've seen a number of posts where something happened and people suddenly say. I'm surprised that never happens in this area, and that just isn't true anymore,
 
<strong>Bill Eddy ** 25:08
right, anywhere, anywhere,
 
</strong>Michael Hingson ** 25:13
and it's so unfortunate that we don't learn to look out for all of this. I think, yeah, go
 
<strong>Bill Eddy ** 25:23
ahead. I just gonna say, I think that's that's what has to change, is we do have to be aware, not paranoid about it around every corner, but aware that this is going to come your way. I like to say, I think everyone's going to have a bully in their life sooner rather than later, but if you're prepared and you manage it well, they're not going to get very deep into your life and will probably move on. So I do think that's coming. Sorry. I interrupted. No,
 
</strong>Michael Hingson ** 25:54
no, no, no, no, you did No, you were right. Tell me what are some of the warning signs that you're dealing with a bully?
 
<strong>Bill Eddy ** 26:00
Well, first of all that the person goes beyond the normal social boundaries and keep going like they don't stop themselves. So an unrestrained pattern of behavior. When you start thinking to yourself, Well, I'm sure he'll come to his senses soon, or I'm sure she'll realize how destructive she's being. The problem is the answer that is not necessarily, probably not. Another way that's really quite simple is when a bully starts, when a person starts criticizing your intelligence, your morals, your sanity, your appearance, your existence. When they make it personal is a real sign they've crossed the line, and now you're dealing with a bully. Because bullies make it personal. They want a one down relationship. They want you to they want to dominate you. And so that's one of the easiest ways to recognize, is the way they talk to you, talking down to you like that. And they may say that you're you're being obnoxious and you have a problem. And they might even say, Stop bullying me. Stop bullying me, Bill, and I'm not bullying them. I'm saying they need to stop what they're doing with me, and they'll say, You're the bully. So playing the victim is another way projecting what they're doing onto the other person, like, stop bullying me. Bill, I'm not bullying you. I'm setting limits on your bullying of me. Well, I would never bully you, Bill. And then they keep projecting what they're doing onto me, and they may point to other people around us and say, See how Bill's treating me, you know, and they play the victim. And next thing you know, the whole people around think that I'm being a bad guy, and they get away with it that way because they're really good at projection and good at playing the victim. So these are some of the patterns. How do
 
</strong>Michael Hingson ** 28:10
you deal with that, though? Well, you
 
<strong>Bill Eddy ** 28:14
first of all need to be taken assertive approach, so don't become aggressive and start yelling at them. No, you really are bullying me. You're a real jerk. Instead, you say that's not true. And if other people are around, you say, just, everybody know it's not true. I'm trying to set limits on his behavior towards me, because he's really harassing me. And so explain what's happening. Be assertive, so you stick up for yourself, but don't be aggressive, because now it looks like you are being the bully. And some some people asked me on one of the interviews I had, the guy said, at what point do you punch the bully in the nose? And I said, Well, you're going to have that thought, but don't act on it, because when you do that, now you look like the bully. So you don't want to be aggressive, but you don't want to be passive and let them just pick on you and run you into the ground. You want to say, Hey, that's not okay, or I'm going to end this conversation. So you assert yourself to protect yourself without trying to harm the other person, and that's what assertive is. So I really recommend the assertive approach.
 
</strong>Michael Hingson ** 29:33
And again, it gets back to you have to learn to understand and assess yourself and develop the tools that will allow you to do that
 
<strong>Bill Eddy ** 29:46
exactly and and strengthen yourself where you're not experienced or not skilled, and learn the skills to protect yourself. I think it's you know, all of us. Most of us grew up maintaining ourselves, not being too extreme, and yet sticking up for ourselves and being self managed. But bullies aren't self managed, so we're going to have to manage them for them. And so that's the new age we're in. The new world we're in is we need skills to manage bullies, and we can develop those, and that's part of what I talk about at the end of the book. The last chapter is a lot of skills that people can learn to manage bullies and protect themselves.
 
</strong>Michael Hingson ** 30:38
Well, how did you you've talked about a little bit, but I'd love to to learn a little bit more about how did you really end up deciding that this was a calling that you had to deal with and that you've devoted so much time to? I think it really
 
<strong>Bill Eddy ** 30:54
got started as a as a workplace endeavor when I went from being a therapist to being a lawyer, so I wanted to do mediation and conflict resolution, and went to law school, and when I started practicing law after 12 years as a therapist, including in psychiatric hospitals, I started seeing the same behavior in family court. You know there be mom and dad are fighting over custody of their child, and the judge is listening to their arguments and looking frustrated. And I'm going, Well, the problem here is one of the parents probably has a personality disorder, and so they're not really being that sensitive to the child and and the other parent seems to be pretty reasonable, but you don't know, sometimes people that look reasonable might be like anti social under the surface. And so I started noticing and paying attention to these behavior patterns and how they showed up as high conflict families, and that's the term that the courts were using high conflict families. So I started saying, You shouldn't talk about high conflict families. Should talk about high conflict personalities, because not everybody in the family necessarily has that. Maybe it's Mom, maybe it's dad, like, say, a domestic violence case, dad might have a borderline personality or an anti social personality, and that's driving his violent behavior, and yet he's conning the court by saying, look at her, she's a mess, and everything I'm doing is just fine. I'm the reasonable person here, but they're not behind the scenes, and so there'd be these patterns of behavior, and I said, courts got to figure this stuff out, otherwise you're punishing the victim of a domestic violence perpetrator unfairly and unhelpfully, and you're teaching the child that this behavior is acceptable. So I had all this information that I knew from having been, you know, a therapist, a licensed clinical social worker, and I found myself applying it to family court cases, and wanting to educate other lawyers, judges, mediators and therapists about these dynamics in family court. And that's when I started writing about high conflict personalities and eventually talking more about bullies who are the most high conflict personalities. So that's kind of how that evolved. That was 1993 is when I became I started practicing family law after 12 years as a therapist. And so that's when this stuff really opened my eyes, to wait a minute, people don't realize what they're dealing with, and they're not going to solve this with a child support order. They're going to have to, you know, get somebody some treatment or understand that there's these personalities driving behavior, rather than legal issues
 
</strong>Michael Hingson ** 34:20
you have developed, I think, or have begun creating, something called the new ways for families. Method, Yes, uh huh. Tell me about that. I read that in your bio, and that sounded pretty fascinating, yeah,
 
<strong>Bill Eddy ** 34:35
and I'm pretty proud of it. So we started high conflict Institute in 2008 myself and a colleague, Megan Hunter, and we wanted to educate family law professionals, but we also wanted to help parents in high conflict, divorces and custody disputes. And so I developed a counseling method. A specific to divorcing parents with disputes over their children. And I, I was speaking at a conference of judges, and they said, What kind of counseling order should we make for these high conflict families to get them out of court and settling down, and they said, Well, you can't do the traditional counseling where you say talk about your feelings, because people with high conflict personalities will talk about their feelings forever without changing anything. So you want them to learn new ways of doing things. And so we decided we're going to call the method new ways for families and six counseling sessions focused on learning four big skills, flexible thinking, managed emotions, moderate behavior and checking yourself rather than being busy checking everybody else. And so we we got that the judges to start ordering that, and we said, order both parents to learn these skills so you don't picking a bad guy. It's going to help both parents, whoever's you know, maybe it's a domestic violence case, they get domestic violence treatment, but also learn these skills so they can work together. Cases where a child resists being with the other parent because of one parent bad mathing the other parent interfering, what they call alienation, or parental alienation. So all of these could be benefited by this counseling approach. Short term, six individual sessions, three parent child sessions for each parent, and we started seeing cases stay out of court that used to keep coming back. We saw people calming down. The judges really liked that. We created an online class to teach those same skills in 12 sessions. Then we developed coaching, three coaching sessions with the online class to make to give a chance to practice, but keep the cost down, because just three sessions, and so that's that's been evolving since 2009 so for the last 15 years, and we estimate about eight or 9000 parents have gone through learning these skills, some better than others, but enough that the judges think they're worthwhile, and they keep ordering this. But this is it depends on where there's trained counselors or coaches to get the more intensive approach. But the online class is available anywhere worldwide, so judges sometimes just order that from, you know, maybe they're in Utah or something. And there's no counselors that we've trained there yet. They can always order the online class. And I think they actually are, because I spoke in Utah a month ago about this. So that's that's the method, and I feel pretty proud of it. Well,
 
</strong>Michael Hingson ** 38:18
it it's understandable, and I can appreciate why you're why you're excited about doing it, and that it's that it's clearly working. What are some really good examples of how successful the whole method and the whole process has been? You have some good stories about it.
 
<strong>Bill Eddy ** 38:40
Yeah. So one of my favorite examples, it's a case where a 15 year old girl refused to see her father after the divorce, and it seemed like a case where mom had been saying enough negative things, the girl absorbed that and then said, I don't want to see dad, and mom tolerated that, but of course, dad didn't. So took mom to court and told the judge, Mom's doing something to make the girl not come. So rather than deciding that mom's all bad, the judge said, well, then I want to order new ways for families, and that's six individual counseling sessions and three parent child sessions, so judge orders that and each of the parents goes through six counseling sessions with a workbook, so it focuses them on learning particular skills, to manage their emotions, To keep their thinking flexible, to moderate their behavior, like we teach them how to write emails so that they're reasonable instead of escalating conflict. And so they both went through that individual then it's time for the parent child sessions, and since Mom was the favorite parent. Parent, we had the parent child counselor meet with mom and the child first, and Mom taught the girl about flexible thinking, managed emotions, moderate behavior and checking yourself, and then prepared the girl with the counselor for the next week when she's going to meet with dad and so who she hasn't seen for a year and says she hates him, but there's no real, clear reason for that, and that's why it might be alienation. It might be the bad mouthing that got absorbed by the girl. So the next week, mom brings the girl to the counseling center, and girl agrees to go in and meets dad and the counselor and sits down, and the girl tells dad that he's a horrible person. He's ruined her life. He's done everything wrong and just this whole list of awfuls. And because he's been through the counseling method, he listens quietly and attentively, and then he says, Thank you. And she says, What do you mean? Thank you. I just said, you're a terrible person. And he says, I said, Thank you. Because I'm glad that we're talking. I think this is good. This is good for us to be talking. Is there more that you want to tell me, and I guess there was some more. And then basically they reconciled and agreed that they would have dinner together once a week. Now it wasn't a 5050, parenting plan like he would have preferred, but, and I don't know where it went from there, but he did have regular dinners with her, and they communicated. So it reconnected their relationship, and so it gave a structure for that to happen in, and that's what new ways for families does not every case where someone a child resists a parent has worked with new ways for families that, you know, one parent has found a way to sabotage it and block it, but by and large, we've had, had some, some good success with moderate cases like that.
 
</strong>Michael Hingson ** 42:16
Yeah, well, one of the questions that comes to mind, as you've talked about, excuse me, high conflict personalities. Is that something that can actually be fixed? Can people get over having to always be in conflict like that? It
 
<strong>Bill Eddy ** 42:36
really depends, I think, a lot, on which of the personalities. So I think I mentioned Cluster B personality disorders, borderline, narcissistic, anti social, histrionic. So borderline personality disorder, people are hearing more about that, where they have wide mood swings, sudden, intense anger, fear of abandonment, all of that. And this used to be thought of as primarily women, but it's now seen as probably about half and half. And men who are physically abusive often have this personality style, and they strike out because they're afraid they're losing their partner, which of course, makes their partner want to leave a little bit more, but that's one of the more treatable personalities. And there's a method called DBT dialectical behavior therapy, which is having some good success at treating people with borderline personality disorder. So there's that at the other extreme is anti social personality disorder, which is the hardest one to treat, and I don't know of a consistently successful method that treats and that's like maybe 40% of prisoners have that personality, they get out of prison and they commit another crime, been back back in prison, they have a pattern of behavior, which is what a personality disorder is, is it's a stuck pattern of behavior, just enduring and repeating and all of that. So I would say people with that personality is extremely unlikely they're going to change. But people with borderline, there is hope for and many people outgrow the diagnosis after going through DBT. So that's the most hopeful and the least hopeful range. Narcissists and histrionics are somewhere in the middle of that? Yeah,
 
</strong>Michael Hingson ** 44:44
well, something that comes to mind, I kind of think I know the answer, but it's still a question worth asking. Colleges and universities are made up of lots of people who are studying supposed to be pretty intelligent and so on, but we have bullies there. Why? You.
 
<strong>Bill Eddy ** 44:59
I think because we have them everywhere. So if, say 10% five to 10% of people are bullies, I think you're going to see them in colleges. Has nothing to do with intelligence. They may be brilliant bullies and very not smart bullies. So the whole range of severity exists. I think that college and other organizations like so, higher education, health care, churches, synagogues, mosques, that these are welcoming communities. These are helping communities. And so bullies get away with more in these kinds of communities because everybody's trying to be nice and bending over backwards to give them another chance. And so not to say they shouldn't get another chance, but they shouldn't get another chance and another chance and another chance and another chance. That's the thing I preach against. You give somebody a chance. If it the same problem comes up twice, what is it? Fool me once. Shame on you. Fool me twice. Shame on me. I got to do something if it's happening again, because that means it's a pattern, and especially if there was consequences for the first time and they still did it again, that's a sign this may be behavior that's going to be resistant to change
 
</strong>Michael Hingson ** 46:37
well, and that makes perfect sense. It's kind of where I thought you'd probably go with it, but it does make perfect sense. And there, as you've said, there are bullies everywhere. And the reality is we're, we're going to find that there are just some people who are going to be bullies.
 
<strong>Bill Eddy ** 46:58
I think that's the answer that it's kind of sad to come to that conclusion, but it's also enlightening, because then, you know, you can't just change them. This pattern is so stuck, so persistent, they have to have a different approach. You can't talk them out of it. Yeah,
 
</strong>Michael Hingson ** 47:20
and there's something to be said for love, but at the same time, you need to learn to control you and your situations. And
 
<strong>Bill Eddy ** 47:31
yeah, it's kind of the tough love concept.
 
</strong>Michael Hingson ** 47:37
What do you do if your supervisor is a bully? We talked a little bit about bullies in the office and so on. But what if it's your boss who is the bully?
 
<strong>Bill Eddy ** 47:46
I think that you know, to some extent, if you can be assertive and say, you know, boss, you just gave me three assignments that are all due on Friday, and realistically, I can only get one of them done. Which one is the priority that you kind of assert yourself without trying to dominate your boss or alienate your boss. So you say something like, you know, can you give me some guidance here with these three projects, I can only get one done. Maybe someone else could help with another. So speaking up, presenting options, and say, you know that's one possibility. Another is you could give me overtime, and I'm willing to stay late if there's overtime. What? Whatever you may be able to speak up to some extent. But what we get a lot of our consultations are people that it's way beyond that the boss is just really out to get them, maybe trying to push them out of the team. And so we talk about who else you can go to, and it may be HR, it may be another department head. One of the things I say is make sure you start talking to somebody, maybe a friend, family member, so you're not just stewing in the fact that you're being bullied because people's self esteem just really goes down if they don't feel safe to talk to anybody. You talk to somebody and they say, oh, yeah, that happened to me once. That's terrible. You know, you shouldn't have to go through that. Let's talk about what you can do well that helps people feel a whole lot better, that there isn't something about them that makes them be the target of a bully. A lot of people think, you know, what did I do to cause this? And you didn't do anything. Bullies pick on everybody, but they keep picking on the people that let them,
 
</strong>Michael Hingson ** 49:52
and that's the real key, isn't it? It's all about you let them do it. You don't find ways to deal with. The issue, and the result is they're going to continue to do it, because they can
 
<strong>Bill Eddy ** 50:04
Right exactly. And people get depressed. They get stomach aches, headaches, they can't sleep, they avoid coming into work, they get disciplined, they get in trouble themselves. And that's a lot of why I wrote the book to help people know, you know, no one deserves to be bullied. This is wrong. This shouldn't be happening to you. Now look at what your choices are, what your options are.
 
</strong>Michael Hingson ** 50:32
We have an ever increasing number of startup companies in in the world, and more entrepreneurs or starting their own companies and so on. And so why is it that a lot of startups have a high powered innovator, or someone at the top like that, who is a bully?
 
<strong>Bill Eddy ** 50:54
It seems to be that the personality of entrepreneurs that go getter startup includes a lot of the ingredients of personalities, of bullies. So first of all, believing that your ideas are superior, that no matter what other people think you should keep going, that you're smarter than all of them. Don't stop because the first two people said this was a dumb idea, and so they kind of have some insulation against that, that they're willing to persist, you know, I know this is a good idea, but they can also be aggressive. So they're out there approaching, you know, venture capitalists and and people to endorse them, people to do what they say, people to give them a lot of money so they have. They're skilled at presenting their ideas aggressively and probably an exaggerated belief in themselves. But that seems to work in the startup business, people are persuaded by charm and intelligence and go, Oh, this guy just seems really brilliant. Well, that's because he told you he's brilliant. He's actually a bully. And there are stories like that, like what we saw, and I talk about it in my book with Theranos, the blood draw sis and it really wasn't what it was made out to be. It was a brilliant idea, but they couldn't implement it, but they pretended that they could, and so they got lots of money, lots of respect, write ups in the big magazines. Elizabeth Holmes was seen as the next Steve Jobs. She lowered her voice. She was a con artist. She may have believed in her product, but she was willing to bend so many rules that she ended up going to prison. But entrepreneurs have that drive and that persuasion and persistence and aggressiveness, and that works with getting a startup going, but it often doesn't work with maintaining a company and an organization. And I spoke to investors for startups, mostly healthcare startups and and they said, we've got a lot of bullies here. What? What do we do? We gave them some tools and tips for how to manage, you know, soothe their ego by setting limits on them and and to spot them sooner and decide, can should we invest with this person, or are they over the top? So it's a it's a particular field where having having an almost bully personality is successful, but having a bully personality eventually blows up. So
 
</strong>Michael Hingson ** 53:57
since you mentioned him, just out of curiosity was Steve Jobs a bully.
 
<strong>Bill Eddy ** 54:01
I think he was, and I think he was successful because of his management team, because they did, in fact, learn how to set limits on him and rein in his worst behaviors. Because, like, There's one story, and I think I have it in the book, where he was going to fire a division of 200 people because the project wasn't coming along fast enough. And so he's like, I'm going to fire them. They're useless, they're idiots, they're terrible. And someone on the management team says, Hey, Steve, let's go for a walk. Let's go for a walk, because he liked to go for walks and talks. So they go for a walk, and an hour later, they come back, and he's not going to fire anybody. He's just going to give them some more specific instructions. And so he. His worst behaviors were restrained by his management team. And I think that's that's a work but at any given time, things were on the verge of blowing up. And he did get fired as the head of Apple right 1990s but they helped him enough, he was reigned in enough that he was successful in the 2000s hugely, six. I mean, I don't know if they're the biggest value company right now, but I think when he died, they were probably the most valuable company. So, yeah, this can happen. But the key is that he was restrained by his management team, and unrestrained bully is going to cause
 
</strong>Michael Hingson ** 55:49
damage. I wonder though, if, as he matured, if he did, I'm assuming that he did actually, if some of the bullying tendencies really did go away, and then he changed a little bit at least, of of how he functioned. I mean, clearly he was a strong personality, right? And clearly he was the innovator of so many products. And so I can see where personality might get in the way, because he wants it done now. He wants it done this way. But I wonder if over time, he became a little bit less of of a bully, and maybe it was just the management restraint, or maybe that was a part of it, but it's I think you're right. Probably was a little bit better as time went on. I think you're
 
<strong>Bill Eddy ** 56:38
right, because when he came back to Apple after he was fired and tried some other projects, I think that he learned to focus more and to be a little less disrespectful. And I remember I read his biography, I think of Walter Isaacson, and my conclusion was that he was definitely narcissistic, but I don't think he had a narcissistic personality disorder, which is an enduring pattern of self defeating behavior. I think he had traits and that he learned to manage those traits primarily because his management team, people around him taught him he needs to restrain those so he's an example of where you can have someone with a bullying personality and rein them in and have them be quite successful. So I think that's what happened there,
 
</strong>Michael Hingson ** 57:39
and he would see that, in fact, it worked to change how you're operating a little bit. And maybe it was, maybe it was always underneath. But at the same time, he learned that, hey, working the way I've been isn't really as effective as what I'm seeing happen when I operate this way. Yeah,
 
<strong>Bill Eddy ** 58:01
what's interesting about him is he was particularly collaborative. So he liked working with other people. He liked he liked people with pushback, people that would disagree, present another point of view. So they could, they could go back and forth, although if other people had a really brilliant idea, he started thinking it was his idea. Yeah, but he he really had had an ability to work with other people that a lot of bullies don't have. And I think that may be why you're quite right, that he did mature some he did restrain himself a little more and became able to be brilliant. Imagine how many other brilliant people might really contribute if they had that balance of a really good management team to rein them in, but some of our most narcissistic individuals don't pay attention and often ruin, ruin their own creations. I think of like Enron, as our company that was brilliant, but probably had two people with personality disorders on top, one anti social and one narcissistic, and they reinforced each other's bad traits. And I think that's why that went off the rails. Yeah,
 
</strong>Michael Hingson ** 59:29
well, and the, the other thing that comes to mind is, then you have another very successful person, Bill Gates, yeah, and I don't, I don't know. Do you think that he was a bully?
 
<strong>Bill Eddy ** 59:43
I think that he certainly engaged in bullying behavior when he was the head of Microsoft. And I remember hearing about, I don't know if it was a recording or a transcript in a book, but he was at a meeting, and he was just very distant. Painful to the thinking of other people in the meeting, like, like, almost ready to, like, drive them out of the room. And you know, what are you doing here? You're an idiot and stuff like that. And I must say, I read Paul Allen's book, which was idea, man, I think, is what it was called, and and he, he had enough examples in there that I think Bill Gates was also a bully. But I think that again, there was enough of a management team to keep him from destroying what he was building. And I must say, one of his most brilliant decisions was marrying Melinda French, and she turned him into a philanthropist. And he's donated, you know, billions of dollars, but he's also created things to help poor people. He's He's fought malaria, I think, and trying to get toilets where you don't have electricity, but you can have self managed toilets. And he's in, he's put energy into these projects. So I would say, somehow the edge, the bullying edge, was taken off, so he actually could work with other people and and have some empathy for them. So again, he might be someone who didn't have a personality disorder, but may have had some traits, but somehow the balance worked out, and the more people realize that you may have brilliant people around you, if you can rein them in enough, we may have a better society because of some of these difficult people.
 
</strong>Michael Hingson ** 1:01:53
Well, clearly, Bill Gates had a very strong personality and and that's fine, but I do agree, I don't think that he really was a bully as such, in the way that we view it, for a lot of people as we've been discussing it, it doesn't mean that he didn't ever have any bullying kinds of behavior, but overall, he was successful, and is successful. And as you said, marrying Melinda has certainly made a significant difference in his outlook, and he's doing such great work, and you can't argue with that.
 
<strong>Bill Eddy ** 1:02:28
Yeah, and the fact that he's now divorced from Belinda, and I think that might have been more her idea than his, he still seems to be continuing on with his uh, philanthropy and doing works to help health health care, especially for people in really poor countries. So I think, and she changed his personality maybe a teeny little bit, and
 
</strong>Michael Hingson ** 1:02:54
climate change and climate
 
<strong>Bill Eddy ** 1:02:56
change for sure. Yeah, he's a big picture guy. He's one of our most deepest thinkers in the big picture, and we need people like that. So my goal isn't to eliminate bullies, it's to restrain them enough so they don't harm other people, but ideally, contribute to society
 
</strong>Michael Hingson ** 1:03:19
and they can. And it's a process. Well, this has been fun. I want to thank you for being here and talking about all this is, How do other people deal with it when they see somebody being bullied?
 
<strong>Bill Eddy ** 1:03:34
Well, bystanders need to speak up more and be assertive as well, and that's part of the cover of my book. Is a bully fish chasing a little fish who's about to grab and eat but gets distracted by a whole school of little fish chasing behind him who look bigger than him. And that's the bystanders. And bystanders need to speak up and say, hey, that's enough, Joe, or hey, that's enough, Jane. Or cut it out. Leave her alone. That when people do that, bullies often stop because they think they're getting away with something, or they're not even thinking they're just automatically bullying somebody. And when that happens, they realize, uh oh, my public may not be happy with me, and I don't want to alienate my public so you can have an influence as a bystander, and are encouraged to be assertive and not intimidated. And the more bystanders support each other, that much easier it is to stop bullies.
 
</strong>Michael Hingson ** 1:04:43
Good advice and so cool. Well, again, I want to thank you for being here. This has been great. I hope all of you listening out there have found a lot of good tools that you can take away and use. Lot of good life lessons here by any standard you. I really so I really appreciate you taking the time to be with Bill and me today on unstoppable mindset. Love to get your thoughts, so please feel free to email me. Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, N, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and wherever you are, give us a five star rating. We love those ratings on the podcast. We appreciate that, and would greatly value you you doing that. And again, your thoughts and for all of you, including Bill, if you know of anyone else who ought to be a guest on unstoppable mindset, we'd love to hear from you. We don't really tend to discriminate and say, Oh, that's a bad idea just just saying bill, but so we'd love to really hear about more people you think ought to be, whoever you are on the podcast, and we will talk with them and make a plan to go forward with them. So don't ever hesitate to point out someone who you think ought to come on and again. Bill, I want to thank you one last time for being here. This has been a lot of fun, and we appreciate your time today. Well,
 
<strong>Bill Eddy ** 1:06:21
thanks so much, Michael. I've really enjoyed it too. We got into some stuff deeper than I have in some of my other interviews. So we really covered the covered the gamut. And I think, I think people will find that this is a topic that becomes more and more relevant every year. So thanks for getting the word out there
 
</strong>Michael Hingson ** 1:06:41
well, and I hope that people will buy your book and and all that too. Yeah, we have to get the book sales out there, right.
 
<strong>Bill Eddy ** 1:06:49
That's right. Thank you for that.
 
</strong>Michael Hingson ** 1:06:57
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Bully Expert with Bill Eddy</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e2a3063e-a300-4548-a9e5-2d34551aa0dd.mp3?source=rss&amp;ext=asset.mp3" length="99387600" type="audio/mpeg" />
<itunes:episode>307</itunes:episode>
</item>
<item><title>Episode 306 – Unstoppable Disability Inclusion Advocate and Philanthropist with Acen Kevin</title>
<guid isPermaLink="false">https://pinecast.com/guid/8f03914d-5c26-4ea4-92fb-4547359fad2b</guid>
<pubDate>Sat, 01 Feb 2025 10:00:36 -0000</pubDate>

<itunes:duration>00:58:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6bd45c26-43b3-461a-a884-7dbe4f9361b1/UM306-Acen_Kevin-Coverart.jpeg.jpg" />
<description><![CDATA[<p>This episode I want you to meet Acen Kevin from Northern Uganda. Acen is unstoppable and remarkable in many ways. She grew up an orphan in Uganda and experienced many hardships and challenges working to seek an education. She discovered the power of community and persevered with the help and support of others. She secured a degree in Accounting and Finance and works in that field part time.
 
In 2021, Acen founded Itinga Charity Education Foundation, (ICEF) to sponsor and help children with disabilities and other disadvantaged children to get some of the breaks she received when seeking an education. She will tell us some of the stories of students who began with little or no hope and whose families also had no faith that their children could ever be successful. However, with the help of ICEF many children already have experienced life-changing attitudes and are getting the education they deserve. Wait until you hear the story about the blind magistrate who received assistance from ICEF and who now is well respected and has not lost a case.
 
It is always so rewarding to be able to talk with someone like Acen Kevin who just doesn’t talk a good line, but who also proves daily that she lives and walks the walk she wishes for others to do.
 
 
 
<strong>About the Guest:</strong>
 
Acen Kevin is the Founder and Executive Director of Itinga Charity Education Foundation (ICEF), a non-profit NGO based in Uganda. With a strong commitment to advancing the education of disadvantaged children and youth in Northern Uganda, Acen has established ICEF to provide scholarships, grants, and essential educational resources to schools and children in need.
 
A dedicated disability inclusion advocate, Acen's work with ICEF focuses on empowering blind children through education. By championing inclusive education, Her non profit NGO is working in Partnership with Imara-Uganda Education Fund UK  to fund the  construction of an inclusive secondary school in Northern Uganda that is already providing  inclusive education to both abled and disabled students, fostering a supportive and accessible learning environment for all.
 
In addition to her impactful work in the non-profit sector, Acen Kevin is also a finance and accounting professional, holding a degree in Accounting and Finance from Metropolitan International University (MIU). Her diverse skill set includes proficiency in computerized accounting tools such as QuickBooks and Excel, as well as experience in financial reporting, budgeting, and internal controls.
 
Outside of her role at ICEF, Acen is a talented filmmaker and actress in Uganda, using her creative talents to raise awareness and advocate for social change. She is a line producer of  CLUBFOOT movie that is creating awareness  and  remedies to clubfoot. Disability through clubfoot can  only be avoided at early childhood. Acen also  featured on  the Wave movie and  TV series Senkyu boss among others.   Acen Kevin is a selfless philanthropist who continues to make a positive impact in her community and beyond.
 
<strong>Ways to connect with Nick:</strong>
 
REACH OUT TO ITINGA CHARITY EDUCATION FOUNDATION (ICEF) ON THE WEBSITE 
<a href="https://icef-itinga.org" rel="nofollow">https://icef-itinga.org</a>
 
LINKEDIN 
<a href="https://www.linkedin.com/in/acen-kevin-daniela-336386281?utm_source=share&amp;utm_campaign=share_via&amp;utm_content=profile&amp;utm_medium=android_app" rel="nofollow">https://www.linkedin.com/in/acen-kevin-daniela-336386281?utm_source=share&amp;amp;utm_campaign=share_via&amp;amp;utm_content=profile&amp;amp;utm_medium=android_app</a>
 
FACEBOOK 
<a href="https://www.facebook.com/Itinga.org" rel="nofollow">https://www.facebook.com/Itinga.org</a>
 
WHATSAPP 
 +256 705 100 34
For inquiries or collaboration opportunities, please contact Acen Kevin  (Daniela) at:</p>
<ul>
<li>Telephone: +256 772 003 460.</li>
<li>Email: <a href="mailto:kevin.abtmail@gmail.com" rel="nofollow">kevin.abtmail@gmail.com</a>, <a href="mailto:kevin@icef-itinga.org" rel="nofollow">kevin@icef-itinga.org</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi and welcome to unstoppable mindset. We're glad you're back with us again, and today we get to meet with Acen Kevin Danila. And it's actually Acen Kevin, and Danila is her middle name. She is the founder of ICEF, a charity in northern Uganda that helps children, disadvantaged children specifically. And I'm fascinated to hear about that and to learn more about what the charity does and and so on. But we're going to start by welcoming Acen to the podcast and learn a little bit about her. So Acen, I want to welcome you to unstoppable mindset. Thank you for taking the time.
 
<strong>Acen Kevin ** 02:05
Thank you so much, Michael. Thank you so much. And thanks for giving me the opportunity being the unstoppable mindset podcast. It's a great pleasure.
 
</strong>Michael Hingson ** 02:20
Well, why don't we start by you telling us a little bit about you growing up and kind of the early Acen, if you will. Okay?
 
<strong>Acen Kevin ** 02:31
My story growing up has not been easy in terms of education. I struggled so much through education being unopened, I really did not have anybody to support me through education, but like the sales goes that people are stronger when you're together. So I had really so many people who supported me through education. I was sponsored by five different individuals, people, including an organization in Mara Uganda education. So you can imagine that it has really been a struggle, and that is one of the reason why I decided to give back to the community to see that children who were in the situation that I was, or even was, children that are traveling through education, they can get education. So life has not been really so easy as far as education is concerned. For me,
 
</strong>Michael Hingson ** 03:47
one of the things that you do with the foundation, and we'll get to the foundation, but you do a lot of work with children with disabilities. Did you or do you have a disability?
 
<strong>Acen Kevin ** 03:57
No, no, I don't have any disability at all. Okay, yeah,
 
</strong>Michael Hingson ** 04:04
but that's just one of the areas that you decided that you wanted to work with. So did you? You went to you went to school, and you said education was hard, I assume, because just the normal pressures of being an orphan and and just having to do all the things that you had to do growing up, right? Yes, so
 
<strong>Acen Kevin ** 04:24
I really decided to support disability inclusions, support inclusive education, to sponsor children and youth who are blind and those with low vision, not because I have any disability, but because in my community, I see two sides. I see those ones who are empowered, and those one who I educated, and they have the skills they do better. Lacher than the somebody who is blind and is not empowered. Normally, they turn into begging on streets, and they say, they say to start to look at them like a burden in the society. So I, through my charity, and it is what we are doing now, we want to empower them so that they can reach their full potentials, they can be able to earn a living through the skills they get through education. And I am inspired by the blind people who are educated and they are empowered. One of them is the majesty grade one judge who is also from my community is a lawyer. Sorry, it is that is the inspiration I am inspired by people like you. So I want really many people with the disability to get because chance education, yeah, thank you.
 
</strong>Michael Hingson ** 06:05
So did you? Did you go to college? Yes,
 
<strong>Acen Kevin ** 06:10
yes, I have a degree in accounting and finance. Well,
 
</strong>Michael Hingson ** 06:14
that's a little bit different from starting a charity or a foundation, it would seem, but you you got your degree in finance and accounting. Did you do anything directly with that? Did you have any earlier jobs in accounting and finance, or did you decide immediately that you wanted to start the foundation,
 
<strong>Acen Kevin ** 06:37
um, with my career in a degree in accounting and finance. I do practice that as well. Even in the NGO, it really helped me to do good accounting taxation. So I still use the same skill to run the strategy, and I practice that before. Yes, accounting and finance. So it has really helped, helped me, yes. So
 
</strong>Michael Hingson ** 07:07
tell us a little bit about if you would the foundation, the name of it, and where the name came from, and how you started it. Yes.
 
<strong>Acen Kevin ** 07:18
Eating a charity. Education Foundation is a non profit organization that advanced education of disadvantaged children in northern Uganda through provision of scholarships, materials, school supplies and facilities for education. The word eating is the local law language, which means you lift me. So it symbolizes lifting up children out of poverty through education. So eating means you lift me.
 
</strong>Michael Hingson ** 07:53
Atinga means you lift me. Okay, I understand that, which is a very clever name and very accurate.
 
<strong>Acen Kevin ** 08:04
We focus mainly on disability inclusion and empowering the blind and youth to reach their full potentials.
 
</strong>Michael Hingson ** 08:11
When did you start the foundation?
 
<strong>Acen Kevin ** 08:15
The foundations, uh, started in 2021
 
</strong>Michael Hingson ** 08:19
so it's fairly new. So it's been, sorry I say it's fairly new. It's been around three years. Yes,
 
<strong>Acen Kevin ** 08:26
yes, for three years, yes, but we're already making great impact.
 
</strong>Michael Hingson ** 08:32
Well, tell me a little bit about that. Tell me if you could about maybe some of the the people you've helped some of their stories, a little bit, if you would,
 
<strong>Acen Kevin ** 08:43
the children that we are supporting,
 
</strong>Michael Hingson ** 08:45
yeah, a little bit about them, kind of what successes you have.
 
<strong>Acen Kevin ** 08:51
Okay, so, as I said earlier on, that the organization sponsor children through Award Scholarship for education. So the children that we are having and our scholarship programs are children that are really needy, and they are coming from very poor background, so we provide them with full scholarship, and they we educate them right from primary level, secondary level, up to university, then terza institution and vocational depending on the capability of the child. But those children, they are these families that stand out. They they all have different, different stories. Like, for example, we have two families that has many children. They have many children with who are blind. There's one family that have seven children, and of the seven. Children. Four were born completely blind. So in 2019 we started sponsoring one of them. Then this year, we got a sponsor who offered to sponsor a child and is sponsoring one. So so far in that family, we are helping two children, and they it is hard. Life is hard for them, as they are facing farmers and having to take care of the poor, totally blind children and then the rest the seven children all in the family. We also have similar family. There's a family we are supporting now, one girl who is studying in the new school that we have the inclusive schools, and Mary Goretti is the akulo. Akulo comes from a family of nine. There are nine children, but out of the nine, four were born blind, and she she did not really get a chance to study in an inclusive school during our primary. So one of our brother, the elder brother, who is also blind, dropped out of school already, and even her, she had already dropped out of school when our organization was told about her, so we had to pick her, and now she's studying well and learning braille, and she's already in senior one this year. We have met different children with different who are from very poor background. We have one boy that we have been sponsoring. He's already now in senior two. We started sponsoring him right from primary five. He comes from a child headed family. The first time I went to that family was in 2020, 2021, when we started the charity, I shed tears because we could see the grave of the Mother, the Father. And there are these three young boys. They have to take care of themselves. They have to farm to eat. So it's really, it's really very difficult for them, and it makes my I feel happy now to see that the boy we talk is doing well and he studies so he can bless the family in future so many of those children who have the potentials. So in our charity, we are not always sponsoring, the children who are blind, others with low vision. We sponsor all categories of children. However, we have inclusion. So we include everybody. We have those ones who are learn that we are sponsoring. We have those one with without any physical challenge that we are also sponsoring.
 
</strong>Michael Hingson ** 13:05
Now, when you say you're sponsoring, you you actually have to contribute to or pay for their education. There isn't public funding available for that. Or how does the process work? When
 
<strong>Acen Kevin ** 13:16
we say we are sponsoring, normally, we we don't really have, like, funding grade available. So we keep on donations that come the general donation. And then we also have sponsor child program where we have an individual people, ah, saying that I want to sponsor a child, and we have them sponsoring each children and our charity. So what is the audience not available? We keep on fund raising. We keep on looking for donation for that. And beside the scholarship program, we also provide materials for education, materials like the Braille machines, the Braille papers to inclusive schools for the blind, and we also provide textbooks to other schools that are not inclusive school. So we provide all those materials which are needed for education,
 
</strong>Michael Hingson ** 14:20
and that's because the traditional schools really don't have the resources to get those materials themselves.
 
<strong>Acen Kevin ** 14:26
Yes, yes.
 
</strong>Michael Hingson ** 14:30
So itinga does that. It provides those materials and gives the support to essentially make for more of an equal education for children with disabilities and others who need your support.
 
<strong>Acen Kevin ** 14:48
Yes, yes, we we do that. We do that. We make sure. Because, like, say, for one example, in Laos, up region. Where our office is located, you find that there's only one two schools which are giving inclusive education to the blind, and those schools you may go there, they have only two brains that are being shared by teachers and children. So we try to support such schools. Then still in Uganda, you will be surprised if you come here that we still have children that study under the tree, that write down on the on the floor. They write down without men, without books. So we also give school supplies when everybody children facili also give like this, provide this, provide computer so that is under materials for education.
 
</strong>Michael Hingson ** 15:54
So I don't know whether this is an easy question to answer. So what does it cost to sponsor a child, maybe for a year in school?
 
<strong>Acen Kevin ** 16:05
What it cost to sponsor a child for a year in school? Um, now it depends, but normally when the we are to Award Scholarship, we normally start from primary school. So that's you. You really say it's a hard question, because it varies. First of all, it depends on the school where the child is going, because every school has different fee structures. And then it also depends on the on the level, level of education of that child, if the child is in secondary school, like in Saint Mary's already right now, those who are sponsoring the child there, I it cost, ah, around that is six, 606 188,000 to sponsor a Child per town, so in a year, it's about two two millions Uganda shilling. And that can be how much in
 
</strong>Acen Kevin ** 17:08
ah, that can be around 600 pounds sports a child in a secondary school. So the lower level pays also lower the higher levels pays. So space.
 
<strong>Michael Hingson ** 17:23
Do you get a lot of resistance from the schools when you talk about, say, bringing a child with a disability into the school? Do they do they welcome? Or is there more resistance because they feel that that kind of a child is not going to be able to get the same level of education or be able to learn as well, or is it pretty welcoming?
 
</strong>Acen Kevin ** 17:49
It's not welcoming, not also the welcoming to children with disability, that is the path, and that is why I'm calling this other school, that inclusive school. So they are few schools that do that. So if you take a child when I was still volunteering with the Mara Uganda education plan as an administrator, before even a teenage charity, we had this one girl that had multiple disability and we took her to a school that was an inclusive so the girl was really performing poorly. Sometimes would even get 05 out of 100 because if she's seated outside under the tree, no one would bother if the bell rings, the rest are running to class. No one will care. But for the inclusive school, they have a system where a student, student, like a student, can help the fellow students. Somebody knows that, okay, he cannot see so I can help him if he's moving in a new environment. You cannot maybe climb here. It is not very accessible. Someone can help you push your wheelchair. So it is really hard. It's not really welcoming. If they allow you to study there, then sometime a child go there just to pass and they get a lot of, I don't know, people that discriminate, like, what are you studying for? You can't be anything you know people can discourage and you find that says children are not really happy, but when they are in a inclusive school, they are happy, and they really fit to the environment. They feel important, and they are able to study in that friendly environment and become very, very powerful people in the society.
 
<strong>Michael Hingson ** 19:55
Okay, I understand what, what made you. Decide to focus so much attention on disadvantaged children or children with disabilities, that had to be a a pretty challenging decision to make, knowing what you would have to face to make it, make it real. So what
 
</strong>Acen Kevin ** 20:17
made me to do that, or what made us to say that the charity should focus in disability inclusions and empowering, especially children who are who are blind and low vision, is because in my society, in my my my community, as I said earlier on, you would see the different in those one who managed to get education and those one who did not. It really hit me hard always when I moved in my town on the street of Kampala and I find somebody who is blind is begging on the street. No, somebody who is having a disability is begging. No. And for them, I feel like the person with disability should even be empowered more than somebody without disability, because if I don't have the disability, I can be able to at least do other things, and you know, but I you really need education, like the blind need education, because right now they are, they Are those assistive technology that help help them to do other things that they it would be hard to do so if you're not educated, it can really be very hard. So I believe that every child has deserved the right to really have education, irrespective of whether your ability, everybody should have education.
 
<strong>Michael Hingson ** 22:10
What kind of successes have you experienced so far, you said that you've sponsored children of all ages. So have you had any who were old enough that they've now finished school and gotten jobs or anything like that? Or do you have any examples of children who you have been able to sponsor, who've been able to show that they can learn like anyone else and become more accepted in their in their schools.
 
</strong>Acen Kevin ** 22:43
Yes, we have those children that already making us feel happy for what we are doing, because we really see how the charity is making an impact, is bringing changes to the life of children eating our charity, Education Foundation, is working in partnership with the Mara Uganda education plan. So a Mara Uganda education plan has been in Uganda, uh, working in Uganda for the last 10 years, since 211 and when we started the partnership in 2021, they entrusted the children that were already their scholarship to our charity. So those ones that were entrusted to us, they already we have those one that already completed their studies. We have been those ones who are already right now. They are teachers, they are midwife. We have been the one who already completed their diploma in clinical medicine, TiVo engineering we are having those one who have completed already like then we have the students after already doing their degree in education like they want to become teachers. So ready. The charity is changing life. And you see that the children who are from a very poor school in the village, because when we take you to sponsor education, we bring you to a school that provide quality education. So there's life change. Children that we took from primary, they already in secondary school, and they're performing extremely well. And with the children with disability for the last three years that we have worked, we have seen changes in them, like there's one girl joy. Joy is completely blind. When she first joined, she was not very confident, but now she's the one who represent all the blind children and low vision and our charity. She has been representing even other NGO outside. She has traveled outside the country to advocate people, people who are who are blind. So it's really very impressive to see our children, even when they are still standing. You see already the life change. You see a child that came when did not even know English at all, even the interview for scholarship we might have done in the local language, but now they speak English, so there's really a life change. And then with children with disability, one big thing that I also see even their families, their families that already they are they were not having support. They were not having love for such children. Some had already been locked then in the house like the people don't know that there's a child with disability in that family, but the moment we get that child and start sponsoring it, change the attitude of parents toward them. They start to say, okay, because they see how now the child is doing well, is being taken care of, so they also start now to support the love increase have seen. So the mindsets of parents are also changing to see them there. And normally we have programs that parents with children with disability meet together. So you find that they start to they start to see, okay, you are seeing you. Somebody who is blind is already a teacher in the school, is a social worker, is a lawyer. So it also gave them, because if somebody has been in the parents who has been deep in rural village, first of all, you started when some, some people even ask us, now, you want to sponsor this one? Don't you think, why don't you take my child? This one, who can see, hm, I've ever been asked that one, I think two parents did that. There's one who said, You take this one and they leave this one, but after they see how these children are catching up, you know? So it's motivating not only to the to the parents and also even the children. The children get to their mind, get to change. They get to know that they are value in the community. Yes, they can become anything they want, if they study, if they are empowered, so they really strive. But I'm so happy to see how this is making a big impact.
 
<strong>Michael Hingson ** 28:06
Well, I can, I can hear it in your voice. I mean, you're, you're clearly very happy and very proud of of the work that you're doing, and absolutely and you're obviously changing attitudes, which is important because we all face that, we face these attitudes, that we're less than other people, and it's so hard to get people to understand that, in fact, we're just as capable as anyone else.
 
</strong>Acen Kevin ** 28:35
Yes, yes, that much I've experienced it. That's very true. Very, very true.
 
<strong>Michael Hingson ** 28:46
So tell me a little bit more about the whole idea of inclusive secondary school project in northern Uganda, and what that is, and how you're involved with that.
 
</strong>Acen Kevin ** 29:02
Oh, yes, the inclusive secondary school in my in the there, there used to be no secondary school which is inclusive. There was no inclusive secondary school in the region, in the whole of Lao sub region in northern Uganda, where our office is created, there were no inclusive secondary school. There were only two inclusive primary school, and in those schools, children were dropping out of school every year, because when you complete your primary then you have nowhere to go. Reason being, the few inclusive schools that we have in Uganda, whole school for the blind, the inclusive school that provide the school that provide inclusive education to the blind, they are far, very, very far from us. And. You don't expect a parents who who is traveling and does not even have a smartphone to coordinate, to even get just admission to go to such school, live a long transport to go to a school which is verified another district in another sub region. Maybe take a child Kampala so shall parents would just giving give it up. And you find that every year these children are dropping out of school, ah, they start going back in the village. And we couldn't imagine it, because for me it's terrible if I imagine somebody who is lying and has no support, no love, no education, no skills to earn a living, I think life can really be very tough for them. So in last year, 2023, eating a charity, Education Foundation and a Mara Uganda education plan took action. We had to say, No, the charity, our charity, is very, very small, but for the love we have for the children, for the heart we have for charity who are like, what can we do? Should we get already exhibit school and we provide them with Braille equipment to support the student? What can we do? Will we manage to build but we started it with faith last year, and so far, we have finished page one of the construction project, which are eight classroom, eight classrooms, administrative offices and the reception. So right now, as I talk, I'm so happy to announce that the school pioneers already with senior one class, and the construction is still going on, but already senior one class is already starting. So next year we shall be having senior this one in senior two, while we had with senior one, then it will continue in senior four, the pioneers will be the first to see the final unit exams. So the school is called Saint Mary's Goretti Secondary School meta. It provide inclusive education to the blind, to those students with low vision. We have a student with celebral palsy. We having students who are learning we are having so it is providing inclusive education to both able and student with disability. And it is amazing. I don't know if you have seen my recent post on LinkedIn, we made a video clip showing how the students are studying together the inclusive classroom. It's amazing. They are studying together in one classroom, and everything is moving fine because they have special needs teachers around, and even those who are not specially teachers, they are learning now to to handle the students. So I'm really so so happy about this school and the initiative already the school, the school is providing not only education, even jobs, teachers who had completed school, they especially teachers, they were able to get jobs in the school The community around now that the construction is also ongoing, and we believe that this is a legacy. We believe that this school will continue for for many years, will be there for many years, to provide inclusive education to the children. I'm happy that the community has embraced it. The community is so happy about the school, Saint Mary's Gore to second with school. I'm being invited in local FM radio stations in northern Uganda many times to talk about the school, so that those those parents who have children with the disability who are not yet aware that already there's an inclusive second school they can to create awareness about the school. I'm happy that even those one who are working with government, they're already advocating they will be having some. Port. And just last town, Uganda Bible Society, they donated to the school the Braille the Braille Bible. We having other po that are donating to us, like the Braille machines. So school has started, and we are really so, so happy about that, and I would like to thank also our partner, Uganda education plan for allowing to support though we call upon everyone who would like to support us so that we can finish we complete the facilities of the school support may not only did the construction, but also equipment. We need those assistive devices. First of all, we have a few brails, and next year, we are expecting other lots of students. So it's impressive, and I'm so joyous every time I just two days ago, a parent who has a child with cerebral palsy, was giving me, telling me how she really struggled to look for schools. She even wanted to leave her job so that she can at least create something, a room to train the so that they see how to train those one their children with disability, because she looked for school, inclusive school, everywhere, she was even trying to call Education Board to ask, Where can I find the inclusive school? So in Uganda, the challenge we are having the secondary school which are inclusive are very, very few. It is more of primary when the child is still young. Yes, you can manage with your child with cerebral palsy, you can manage, but when the child now reach all ordinary level and advanced level, it is hard to find such a school. So this school is really a dream come true for me, for my community. Yes, have
 
<strong>Michael Hingson ** 37:10
any of the students, the older students in the school, gone on to get jobs? Sorry, have you had any any of the students who have been in in the inclusion environment or who have attended classes, have they graduated and gone on and gotten jobs yet? Or have you had that level of success?
 
</strong>Acen Kevin ** 37:35
Okay, yes, yes, I've had the level of success before. That is one of the motivation for like, for example, this where we have constructed this inclusive school, Saint Mary's, goreti. It's actually at next to the primaries to today, inclusive primary school, all net adults that has been providing inclusive education to to the blind for many years. So many students, many people who studied from net adults and go to opportunity, especially those one who are being sponsored by NGO or hard parents that could afford to take them far to study in an inclusive school, maybe in like in Kampala in iganga, they made it. They made it. And one of the all beings of that school, the old boy of Netta girls primary school made it. He studied law, yeah, he studied law from bucharebe, and he's, he's completely blind, but he was appointed as a grade one chief magistrate, so it's the court judge. Wow, very good. And he has never lost the case. In fact, when he was appointed, even up to now, he has inspired so many people, so many journalists interviewed him, and he can do, he is doing his work, which is really a great inspiration to all the those one who are applying and to all of us who are supporting disability inclusions and inclusive education. Uh huh. So we have. I've seen so many. I've seen those one who managed to become teachers. I've seen the those ones who are social workers, very many, and I'm the another example. If you Michael, I've seen your biography. Yes. So thank you. You all inspire us. Well
 
<strong>Michael Hingson ** 39:55
have so you talked about the the young man who became. A magistrate. How about girls? Have any girls gone on to get jobs yet?
 
</strong>Acen Kevin ** 40:06
Correct? Any
 
<strong>Michael Hingson ** 40:07
girls or women gone on to get jobs after going to the schools? Yes,
 
</strong>Acen Kevin ** 40:13
yes. I've seen many girls who become like they are doing managerial questions with NGOs, they are working. That's why I'm saying others are social workers. I've seen others who are teachers, and they are completely they're completely blind, and those one who are advocating, they're working with the organization for for disability to advocate for the rest get education,
 
<strong>Michael Hingson ** 40:46
but you do work with children other than children who are blind. It's not just blind children you work with. Yes, uh huh. Okay. Well, tell me, what has all of this taught you? I mean, this was a major I call it an adventure, but it was a major step to start this foundation and to do the work that you're doing. What have you learned from it?
 
</strong>Acen Kevin ** 41:12
What I've learned from it? Think I've learned that. I've learnt that everybody, like every child, can really do something like what I've learnt is I've seen, if I've seen how education can empower somebody to become great, because I've seen the children becoming sure having talent like recently, we have been we are performing in Paralympic blind football. So you can see the talent that children with disability have. Some of them are debaters or the two poems I've seen them watch. I've seen them play keyboard, play keyboard, become musicians. So it's really inspiring. I've learned a lot. I've learned that what I've learned working with children with disability, doing the work that we are doing with the charity. So I've learned that if we together, if we empowered and embraced accessibility, disability inclusions and inclusive education, we will create equitable society. And I've also learned that children or people with disability can do anything as long as they are empowered. So we would like to empower them to reach their full potential,
 
<strong>Michael Hingson ** 43:13
certainly a pretty important lesson to learn, and I'm glad you have and that you're able to pass that on to to other people? What would you give? What kind of advice would you give to young people who are looking to starting to think about making a difference in their own community? What kind of advice would you want to give them, and when they don't know where to start and so on.
 
</strong>Acen Kevin ** 43:45
Yes, I would advise them to first collaborate with like minded people, like minded people, and then they should also know charity, it really has a lot to do with the heart. So they should try to discover, is it really what they want? Because if you have a mind for business, and then you come with the charity, it may not work well for you. So do you have the heart to give back to the community, so I would advise that they should volunteer with maybe other angel PRI and learnt what happens with the charitable organization. How then if they can also do charity work? So there you keep learning. I, for one, I did not just wake up and start a with eating a charity. I also volunteer with the organization, and in my heart, I really wanted to. I. Really wanted to give back to the community. I wanted to at least sponsor one or two children, and I was praying that God, if you can give me a good job with good salary so that I can do that. But it so happened that I got the favor and the way out to operate, to to have the charity funded, which now it's now making me to more than I could imagine. I wouldn't have been able to sponsor many children that we are we are sponsoring now through the charity without just alone as an individual. So it really has got something to do with the heart. What is your heart? You have the you really, is it what you want to do? Because if you have a business mind, don't try it. So yes, those are the advice I can give to those who want to start the charity. It
 
<strong>Michael Hingson ** 45:59
is good to explore, which is something that you did. You volunteered. You, you thought about it before you really jumped in and started your own foundation. But you also clearly do work in business, because you have an accounting and finance degree. So do you actually have a full time accounting and finance job as well as doing the foundation,
 
</strong>Acen Kevin ** 46:24
no, both are part time accounting and finance doing part time. Then also in the organization, it is I get time to so that I can get time to work, and also my skills in accounting and finance. It has helped me to to run the charity, because we are able to comply to have the annual audited report done, to not have issues with taxations because of the skills. Uh, huh,
 
<strong>Michael Hingson ** 47:00
yes. Well, you, you have, you have been traveling on a pretty interesting and exciting journey. Can you maybe give me some stories, a personal story for you about what you've done and and about this journey that you're on and and how it's changed your life.
 
</strong>Acen Kevin ** 47:21
So my my personal journey, and how my, the life has changed. Um, it's about education, really. I think my mind is stuck to education, because, as I said, as I said it earlier on, I struggle so much through education, having being sponsored by many people because I was coming to my father died when I was young, And I could not manage really go through with education. I have personally dropped out of school at one time, so I understand how it feels for somebody to drop out of school. I've been out of school, so that's really my personal journey, and right now, having achieved what I wanted to achieve, like to have my degree, it's really great. It has changed my life, and I want every, every one that we support, that are struggling, the children, to also experience this life change. And I'm happy for those who already experiencing the life change.
 
<strong>Michael Hingson ** 48:55
Yes, which is great. What are your plans going forward? What do you see is coming next?
 
</strong>Acen Kevin ** 49:04
My plan going forward, I would really want to continue advocating on disability inclusions for accessibility, to make sure that everyone is treated equal, irrespective or regardless of your abilities. So I I see myself, or I see eating a child education foundation, together with the marriage Uganda Education Fund and other partners that will come on board. We see ourselves pushing higher and higher i i come from a community where very many people are illiterate. They want to see that many people have education. They are, they are. Able to, you know, to earn a living by themselves, to support others. So yes, and we also hope to complete the construction of Saint Mary's Goretti, so that we have also this, the inclusive school going that can help the children from all level to a level, senior one to senior six. Well,
 
<strong>Michael Hingson ** 50:31
let me ask you this, if I might um, what? What would you like? What would you like the people who are listening to our podcast today. What would you like them to learn? And what kind of message do you want them to take away from this?
 
</strong>Acen Kevin ** 50:48
Yes, to those who are watching us, to those who are listening to the podcast right now. I I would like them to to know that every child, irregardless of their ability, they have the potential to learn. When they are empowered, they can learn so I call upon all of them. I call upon everybody who is listening to to us right now that they should contact eating a church Education Foundation, or a marriage a Mara Uganda education plan. How there's our website on the bio below, you can support us by through donation, we call upon other organization to partner with us, because together, we can achieve together we can create a critical society. Together we can support disability inclusions. Let's support disability inclusion. Let's support the children. So yes, that is what I would like them to do to help us and the child. We also have a child program.
 
<strong>Michael Hingson ** 52:15
Well, if people want to reach out, how do they do that? When
 
</strong>Acen Kevin ** 52:20
people want to reach out to us, they can reach out on our website, <a href="http://www.icef-itinga.org" rel="nofollow">www.icef-itinga.org</a> It is down in in our bio. Then you can also reach out to us through LinkedIn. You can find us on Facebook. You can find us on Tiktok. You just have to type on Instagram. Also you just type eating charity, Education Foundation. Then you can reach out to us. You will be able to find our office address there. You will be able to find our telephone contacts, yes, feel free to visit us. Feel free to support. I call upon your support for our charity mission together, let us support disability inclusions so
 
<strong>Michael Hingson ** 53:15
people can email you. I know it's in your biography they can reach you. At, Kevin, k, e, v, I N, at, I C, E, F, dash, I T, I N, G, A, dot, O, R, G, and so I hope people will reach out to you, and
 
</strong>Acen Kevin ** 53:37
I look forward to that right
 
<strong>Michael Hingson ** 53:39
now. I hope that they will support and I hope that they will also take the message back to their communities, because clearly you are setting a very positive example that people should follow. And I and I'm glad that we did have the opportunity to finally get together and do this today. Um, it's been a while in coming. You're 10 hours ahead of us, so that makes it kind of fun to be able to schedule a time. But we did make it work, didn't we?
 
</strong>Acen Kevin ** 54:10
Yes, yes, we did. Thank you so much for the opportunity, for giving me this great opportunity to speak to the whole world about what we are doing at English and Education Foundation to tell them that, yes, we are supporting children who are blind, the dose with low vision, yes, and we are having the construction of an inclusive school going on. Lira,
 
<strong>Michael Hingson ** 54:39
well, I appreciate you saying that and that you took the time to come on and and be with us today, and I want to thank all of you for listening and watching us on YouTube or wherever you're seeing our podcast or hearing our podcast, mostly hearing, I'd love to hear from you if you have ideas for guests and attend you as well, if you know anyone. Else who ought to be a guest on unstoppable mindset. Please let us know I am easily reachable at Michael M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is m, I C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so we appreciate your listening and whoever you are, wherever you may be, please give us a five star rating on the podcast. What we do here is try to show people who are unstoppable and and we want everyone to realize that they can be more unstoppable than they think they can. And I think that Acen, Kevin is definitely showing that, and I hope that you'll all take that very much to heart. So give us a five star rating. We appreciate it. And again Acen, one last time, I'd like to thank you for being here with us and taking your time this afternoon.
 
</strong>Acen Kevin ** 56:03
You're welcome. Thank you so much. It's a pleasure. It's been a pleasure being the podcast.
 
**Michael Hingson ** 56:13
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</li>
</ul>]]></description>
<itunes:title>Unstoppable Disability Inclusion Advocate and Philanthropist with Acen Kevin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8f03914d-5c26-4ea4-92fb-4547359fad2b.mp3?source=rss&amp;ext=asset.mp3" length="83936206" type="audio/mpeg" />
<itunes:episode>306</itunes:episode>
</item>
<item><title>Episode 305 – Unstoppable S.T.E.P. Creator with Nick Prefontaine</title>
<guid isPermaLink="false">https://pinecast.com/guid/36218ca4-d8ad-45f6-8513-1728d9a834a4</guid>
<pubDate>Wed, 29 Jan 2025 10:00:13 -0000</pubDate>

<itunes:duration>01:08:54</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/92d71c9c-ed40-4aaa-aa1b-5bd37c67358a/UM305-Nick_Prefontaine-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Talk about being unstoppable, I can offer no better example than our guest this time, Nick Prefontaine. My impression is that Nick grew up as a pretty normal kid, but at the age of fourteen his life changed when he suffered a major traumatic brain injury that left him paralyzed, unable to talk nor even able to feed himself. Nick will take us through his experience including his decision along the way to eventually leave the hospital by running out the door. Roughly 60 days after entering a rehabilitation hospital Nick met his goal by running out of the hospital when he was discharged. How did he do it? As he tells us he was able to employ what he later called the S.T.E.P. system. What is S.T.E.P? It stands for Support, Trust, Energy and Persistence.</p>
<p>At the age of 16, Nick while still in school began learning the real estate world. He will tell us about some of the lessons he learned along the way which are quite fascinating. Today in his mid-thirties, Nick still works in real estate along with his father, but he also has formed his own company named Common Goal.</p>
<p>Only a few years ago Nick began learning how to coach and help others who are facing serious challenges in their lives. He works especially with people who are experiencing serious brain injuries such as what he encountered. He is a successful author and coach. There are many good life lessons that come out of my time with Nick Prefontaine and I am sure you will agree with me that his observations are invaluable and worth exploring. You can even visit his website, <a href="http://www.NickPrefontaine.com/step" rel="nofollow">www.NickPrefontaine.com/step</a>” where you can obtain a free copy of his eBook describing in detail his S.T.E.P. system.</p>
<p><strong>About the Guest:</strong></p>
<p>Nick Prefontaine is a 3x best selling author and was named a top motivational speaker of 2022 in Yahoo Finance. He’s a Speaker, Founder and CEO of Common Goal.</p>
<p>Using the S.T.E.P. system he is able to lead clients through their trauma. Once they make it through, that is where their limitless potential lies. Nick’s been featured in Brainz Media, Swaay and Authority Magazine.</p>
<p>At 14, Nick suffered a life-threatening snowboarding
accident. His parents were told that he’d never walk, talk
or eat again on his own again. He made a personal goal
that he would not walk but run out of the hospital. He
unknowingly used a system to do just that and less than
60 days later he ran out of the hospital.</p>
<p>Nick got started in the real estate industry at an early
age. Most notably, he was knocking on pre-foreclosure
doors at 16, doing 50+ doors a day. This experience
not only shaped his career but it also was a part of his
recovery. Going door to door, helping people out of their
unfortunate situation.</p>
<p><strong>Ways to connect with Nick:</strong></p>
<p><a href="https://www.linkedin.com/in/nickprefontaine/" rel="nofollow">https://www.linkedin.com/in/nickprefontaine/</a>
<a href="https://www.facebook.com/nick.prefontaine.7/" rel="nofollow">https://www.facebook.com/nick.prefontaine.7/</a>
<a href="http://www.NickPrefontaine.com/step" rel="nofollow">www.NickPrefontaine.com/step</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
You are listening, once again, to an episode of unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to really deal with the unexpected, as I tell people oftentimes about the podcast. Sometimes we do get to talk about inclusion, and we do that before we talk about diversity, because diversity never includes disabilities. But mostly what we get to talk about is the unexpected, which is anything that doesn't have to do with inclusion or diversity. So mostly we get to do the unexpected today, whatever that may mean. Our guest is Nick Prefontaine, Nick, welcome to unstoppable mindset. We're glad you're here all the way back in Rhode Island, so we have to yell across the country to reach each other, huh?
 
<strong>Nick Prefontaine ** 02:05
Absolutely. Michael, however, I've been, I've been looking forward to this for for a few weeks now. So looking forward to jumping in with you. Me too. I'm really looking forward to it, and
 
</strong>Michael Hingson ** 02:16
I know we do get to do some unexpected, really neat story things and so on. But why don't we start tell us about the early Nick growing up. And I know your story integrates into that at some point, but tell us. Tell us about the early Nick. You're, you're setting your set me right up. I try right up. So
 
<strong>Speaker 1 ** 02:35
I, um, alright, so I was at, I was actually at Ski Club with my friends are on the way, we all got released a little bit early. So it was super exciting, as I'm sure you can imagine, or your listeners can imagine, when you're in eighth grade, you get released a little bit early. It's always a big deal. It's always a big thing. So whenever we add Ski Club, we always got released a little bit early. So that was exciting to begin with, and then my friends and I all brought our snowboard gear on the bus to get ready so we could get as most the most out of that day as possible, as far as runs, and not waste any time once we got to the mountain to get ready. So we got some mountain the rest of the class migrated inside to get their ski and snowboard attire on. And we were ready. Because we were prepared. We got ready on the bus. We we had to write for the chair lift. And then going up, we noticed that it was very icy, because it had been raining, so people were wiping out everywhere. However, the the chairlift went right over the terrain park where all of the jumps were, and I knew, as soon as I saw it, that I had to go off the biggest jump in the terrain park. I was like, Oh yeah, that's got my name all over it. So
 
</strong>Nick Prefontaine ** 04:00
got to the top, buckled into my snowboard, took a breath of that crisp winter air, and confidently charged towards that jump with all my speed. And then going after the jump, I caught the edge of my snowboard would sue me off balance, and so I was forced to go off the jump, off balance. I've come to learn that at the moment of impact, I had a decision to make, and I got really still, so I'd left my body and I had two choices. Option one,
 
<strong>Speaker 1 ** 04:34
it's going to be really hard, and once you get through it, you'll help. You'll be able to help trauma survivors to thrive with the rest of their lives, or you can move on to the other side. And I chose a really hard path. So once I got to the hospital, the they actually to get me to the hospital, they wanted to bring a helicopter in. However, it.
 
</strong>Speaker 1 ** 05:00
It was too windy, so they had to send in an ambulance. And out of all the paramedics in the the entire county, there was only one who could intubate right in the spot, and I needed that to be able to breathe. And lucky for me, he was one of the paramedics that showed up to the mountain that day,
 
<strong>Speaker 1 ** 05:22
there's, there's. So that's one, one thing, that's one of the things that contributed to why I'm able to talk to you today and still tell this story. The second one was I had a pair of goggles that I wore, so I wasn't although I wasn't wearing a helmet, and I later learned that I wasn't wearing a helmet, which I usually did when I went to this particular mountain, I was wearing a pair of goggles, and the goggles that I wore had a lot of padding in them. So not only did they brace my impact as I continue to roll down the mountain and continue to hit my head. The goggles mysteriously moved with each impact to brace each each individual impact. So that was the first thing that happened, paramedics. The right paramedic out of all the ones in the area. That was the second the third. Once I got to the hospital, I was I was out, I was toast.
 
</strong>Speaker 1 ** 06:26
The doctors said that I would have been in a coma for seven to 10 days at a minimum, just based on the impact alone. However, Michael, I had swelling in my brain, and the doctors were worried that if I woke up and panicked, the swelling would increase and I would have died, so they had to induce me into a coma. And very early on, when I was resting in the intensive care unit, my parents were the only ones, my immediate family, who were allowed in that room. And the doctors came right in front of me, no fault of their own. They were just doing their job, but they
 
<strong>Speaker 1 ** 07:11
they came into my room to share the prognosis. And as I'm sure you can imagine, it was not so positive, not so positive, not so positive. Each time they will come into my room where I was in a coma. I was out, albeit, but I was in a coma. So they went to share this with my parents. And right as they started talking, my mom stopped them, and she said, No, no, not in front of him, because she understood that even though I was in a coma, I wasn't conscious, I was still taking in information, albeit subconsciously or unconsciously. I always confuse those two. Still to this day, I always confuse those two, however, because my mom stopped the doctors from sharing that news in front of me, made them step outside the room. Once they got outside the room, that's where they shared with my parents that look. He's been in a snowboarding accident, and
 
</strong>Speaker 1 ** 08:17
he's in a coma. Even if he comes out of his coma, there's a good chance that he's probably not going to be able to walk, talk or eat on his own again. And because my mom stopped the doctors and didn't let that information get through to me in any way, what it allowed me to do was just get up every day, figuratively and literally, and treat it like any of the situation.
 
<strong>Speaker 1 ** 08:47
So a month I was in the in the coma, partially induced coma, for three weeks. I really don't remember a month, because it was a partially induced coma,
 
</strong>Nick Prefontaine ** 08:58
as I said.
 
<strong>Speaker 1 ** 09:01
So a month after my accident, those are where my kind of my synapses and my my brain started firing. So I those are where my first memories start. And initially, I was transported to the third floor of the rehab hospital in Boston, and that's where I began my journey. The third floor was reserved for the most critical of cases, and that was me at that point. I couldn't walk, I couldn't talk, I couldn't feed my I couldn't do anything, couldn't feed myself, couldn't do anything, and the only thing that I could do was sit up in bed for eight minutes at a time, supported by three nurses, and even then, I was sweating profusely, like I had just ran a marathon. So it was definitely a long.
 
</strong>Speaker 1 ** 10:00
Ahead of me, and I had to, I had to build up my strength slowly, slowly but surely. And it was right around this time that I started,
 
<strong>Speaker 1 ** 10:13
although we're Yeah, it was unknowingly that I started to utilize a system, and that's the same system that I teach to this day
 
</strong>Speaker 1 ** 10:27
in my in my keynote talks for brain injury associations, and also working one on one with individuals that are going through trauma, that's the step system. So Michael, Step is an acronym. It stands for support. Make sure that you have the support of your family and friends right from the beginning, and this is going to have you falling back on relationships that you built prior to your setback. T is trust, trust that once you take your first step, your next step is always going to be available to you. And this this also is about trusting that voice that we all have inside, inside of ourselves. Call it what you want, God, the universe, your inner voice. We all have that voice, but so many of us don't listen to it. So it was very early on my recovery, when I was transported to that rehab hospital in Boston, that I started to listen to that inner voice. So this was before I could talk. I was still unable to talk. I was in a wheelchair. I couldn't walk and I overheard my parents talking and conferring with the doctors, and they would meet them every week to say, all right. So they would, for instance, they would say to the doctors, what do we have to do this week to make sure Nick makes a full recovery? I heard in the back of my head, no, you're going to run out of the hospital. So then running out of the hospital became our common goal and what we were shooting for.
 
<strong>Speaker 1 ** 12:14
So I always like to illustrate that point, because that's that goes right along with trust. You have to get to trust that voice, that that you have inside of you, within support. If I could take a step back within support,
 
</strong>Speaker 1 ** 12:31
it's important. One of the main things that I talk about in step the ebook, which, at the end, I'll give your listeners a way they can download the whole step system, step the eBook for free. One of the things I talk about in there is within support, is that you have to make sure you have an advocate with you at all times. That advocate for me during the day doesn't have to be
 
<strong>Speaker 1 ** 12:59
however, for me, it was my parents. So my mom would be with me every day, going to every therapy and doctor's appointment with me. She also had her parents, who would join, joined her several days a week to help, help break it up. Then at night, when,
 
</strong>Speaker 1 ** 13:21
when it was time at night, my mom would switch off with my dad, and my dad would come in and spend nights at me.
 
<strong>Speaker 1 ** 13:30
The night said he couldn't be there because he had to travel for work and everything. The night said he couldn't be there. I would have an uncle, a grandfather or someone come and spend the night with me as well. So this was so important, because I had an advocate with me at all times to really, really it, it helped things in that. And I said, this is going back, but it's really not going back because it it flows right into energy. So maintaining our E is energy. Maintaining our energy allows our body's natural ability to be able to heal itself. Medication has the potential to get in the way of that. So I needed a lot of drugs and medication to be pumped into me, rightfully so, to help keep me alive, modern medicine saved my life. However, after my accident, I had to make sure that I wasn't just constantly the doctors or the nurses or the hospital staff wasn't constantly medicating me and Michael. This also comes right around the time that it was very early on my recovery, a month after my accident.
 
</strong>Speaker 1 ** 14:48
I always like to share this story, because I was so as I said, my my dad or my grandfather. I think it was my grandfather in this case, was spent.
 
<strong>Speaker 1 ** 15:00
In the night with me, and this was before I could talk. So I got up in the middle of night and I had to go the bathroom. So I tried to
 
</strong>Speaker 1 ** 15:10
call his name and get his attention, wake him up. Well, he wouldn't wake up. So I managed to put the hospital bed down and hobble to the bathroom, use the bathroom and then make it back into bed. Nothing happened. However, the hospital staff found out the next day, and they freaked out. They're like, we can't have this liability. He can't be doing this. And what we're going to do before bedtime, we're going to give him this many cc's of this medication, that many cc's of this other medication, and that should calm him down for bedtime, so that he's able to sleep and we don't have this happen again. And my mom said to them, No, you're not just ask him not to do that again. So they asked me not to do that, and I made sure not to do it again, and I didn't have any problem. However, if I didn't have an advocate with me at all times the hospital, just to make their jobs easier, I'm not, I'm not gonna suck in on here, they would've, they would've just medicated me, yeah.
 
<strong>Nick Prefontaine ** 16:22
So
 
</strong>Speaker 1 ** 16:24
with that, Michael, I will take it. So if you have any questions about that,
 
<strong>Michael Hingson ** 16:28
well, so you have support, trust, energy, and what's the P?
 
</strong>Speaker 1 ** 16:34
The P, I'm glad you asked. Is persistence, okay, so persistence, once you take your first step, keep getting up every day and take your next step, no matter how small. By continuing to move forward every day, you are building an unstoppable momentum, right? And they were long days. They were long days for me in the inpatient rehab in the rehab hospital in Boston, I would get up. I would usually, especially in the beginning, need help. Physical therapists would have to teach me how to shower again.
 
<strong>Speaker 1 ** 17:12
If you can picture that I had to, I had to learn like something as simple as the water comes before the soap. Like I when I say I had to relearn everything. I truly mean everything. I have no memory how to how to do anything. Yeah, so I would have that. Then I would have, I would get breakfast, and then have my first sessions of physical occupational and speech therapy, and after which we broke for lunch. And it's really interesting, because it was at one of these lunches in between my therapies
 
</strong>Nick Prefontaine ** 17:48
that I had a moment.
 
<strong>Speaker 1 ** 17:51
This is kind of the only moment that I can point to where
 
</strong>Nick Prefontaine ** 17:57
I had any doubt,
 
<strong>Speaker 1 ** 18:01
and I always like to illustrate this, because we all have doubts we're human, Me and Me included in that. So I was in a wheelchair, and I had my lunch in front of me, and after I finished lunch, I was just looking over my situation in the wheelchair and everything. And I turned to my mom and I said,
 
</strong>Nick Prefontaine ** 18:26
Am I ever going to be able to walk again?
 
<strong>Speaker 1 ** 18:29
And she goes, of course, you are. That's what we're doing here. So you can get everything back and we can go home.
 
</strong>Speaker 1 ** 18:35
So what this allowed me to do is one have like, have the confidence that, oh, okay, all right, good. It was, it was like a lapse for me, yeah, and it just allowed me to to keep going and keep taking that next step. So let's go back to the original injury. So the injury for you, did you have broken bones or anything, or was it primarily just a brain injury? Yeah, I actually joke about this, because people say, Oh, my God, you must have had a broken arm, broken leg. I drank a lot of milk.
 
<strong>Nick Prefontaine ** 19:10
I love cereal at the time,
 
</strong>Speaker 1 ** 19:13
so I didn't have any broken bones. I just had a traumatic brain. Traumatic brain injury, right? So when you essentially went out of your body, you you realize you had two choices. Whereas Was anyone talking to you? Did you hear a voice that helped you realize you had one of two choices to make? Or, how did that what happened? So that's actually, I'm glad you asked that question, because that's actually something that I wasn't conscious of. I didn't I didn't know in the moment, and I didn't even know that years into the future. It was only within the last few years that I've been working one on one with one of my coaches. I have several coaches, but one of my coaches, I really.
 
20:00
Really,
 
<strong>Speaker 1 ** 20:01
I really term her, or I describe her as an energy coach.
 
</strong>Speaker 1 ** 20:07
She really helps me get quiet and work through things, whatever I'm dealing with. That was one of the things when we were going deep within that we were able to uncover, because she reflects back to me what she's picking up in my field. So that's one of the things that we're able to uncover. I don't have a conscious memory on that, but joy was the one that was able to reflect that back to me,
 
<strong>Speaker 1 ** 20:39
that that's what happened. So I don't have a conscious memory of that. However, it came back to me that
 
20:47
that's what happened.
 
</strong>Speaker 1 ** 20:50
So as you were recovering, Did Did you have a voice inside you that was talking with you, that you communicated with? Did you have discussions, or that, did a voice direct you? Or what? Other than that voice in the back of my head, that it was a pretty strong voice at the time, it was knowing you're going to run out of the hospital, that that was really my that was really my guiding force throughout my my recovery,
 
<strong>Speaker 1 ** 21:20
really what I was working towards every day, which it was why it was part of my motivation for getting up every day, doing that, doing the physical occupational speech, then having lunch, and then I didn't finish that thought I actually, after lunch, went back to therapy. I had double session. So I had again, physical occupational and speech therapy. And then even after that, I would be doing extra weights, extra exercises and routines that were going to help me get to my common goal, which was running out of the hospital. And we, when I say, We myself and my parents made sure that everyone, my therapist, nurses, doctors, they all knew my goal, which was to run out of the hospital. So we asked them, Is there any what are the extra exercises that Nick can be doing that that's going to get him to his common goal, of running out of the hospital faster. So if you, if you fast forward a little bit. Michael, I was, I was in my conscious memories is I was in inpatient rehab, in the rehab hospital for a little less than 60 days, and a little less than 60 days, I realized my common goal, which was running out of the hospital. And after running out of the hospital, it wasn't like my work was done. I had to continue to go to outpatient therapy for physical, occupational and speech therapy, albeit not double sessions, but I had to do that physical occupational speech therapy five days a week, along with being tutored all summer long in order to continue on to high school with the rest of my classmates. And are you able? Yeah, go ahead. Oh, I was just going to say the looking back on it, it's, it's a little surreal, but
 
</strong>Speaker 1 ** 23:28
it was only 18 months after finishing my rehab, recovering from my snowboarding accident and being in a coma for three weeks and having to learn how to walk, talk and meet again that I got my start in real estate, and that was because I picked up a book off of my dad's shelf in his library that was Cash Flow Quadrant by Robert Kawasaki. Now I grew up. I grew up my family. I grew up in a family real estate. Like, like a real estate family. My dad was a builder when I was younger, then he was in a realtor, then an investor, and then, like all, all throughout my life, he was always in real estate, always doing something. So I picked up that book
 
<strong>Speaker 1 ** 24:18
in a summer, only 18 months after I finished my outpatient rehab, and at the time, he had a real estate he had a real estate investment company, and
 
</strong>Speaker 1 ** 24:31
I approached him and I said, All right, I want to, I want to get like, I want to help. I want to, like, get started on this book. It really has me thinking so was right around this time that when I approached him, it was right before I got my driver's license, right as I was getting my driver's license. So
 
<strong>Speaker 1 ** 24:52
right around that time, they were playing with the idea of having bird dogs go and knock on Pre Foreclosure doors or.
 
</strong>Speaker 1 ** 25:00
Or in other words, homeowners that have received the notice of default letter from the bank, meaning that they have missed a few payments all the way up to, I mean, 10 or 12 payments, and the bank still hadn't foreclosed on the home.
 
<strong>Speaker 1 ** 25:15
So I would get in the beginning. When I first started this, I had no formal training. They they just said, Hey, here you go to this website to get to find out where these are.
 
25:29
Then
 
</strong>Speaker 1 ** 25:32
you knock on the door and you say this script. Then if no one's home, you leave this letter so that that was pretty much the only the direction that I got. So I had to go to school during the week because I was only 16.
 
<strong>Speaker 1 ** 25:50
Unfortunately, I would, I would have liked to be working all the time, but I had, but I had to go to school. So the only times that I had to do this was on the weekends. And I would pick one day per week, either a weekend or a holiday, and I would go and knock on these doors. And in the beginning, like I said, I got, I received no training, so I just got, I had a script, and I'll leave behind the leave. And I would try to set up meetings for our investor to meet with them about the following week about potentially buying their home.
 
</strong>Speaker 1 ** 26:27
However, in the beginning, I didn't see a lot of success. I got a lot of doors, as you can imagine, slammed in my face because I had no strategy, no tact whatsoever. I would basically rush up to the door and say, Hey, hi. I'm Nick Prefontaine. With Prefontaine, I forgetting what the company was called at the time. I'm here to help you out of your unfortunate situation. And as you can imagine, I get a lot of doors slammed in my face,
 
<strong>Speaker 1 ** 26:58
and rejection is not a bad thing. I was just able to learn from that. So then, shortly after starting my dad sent my cousin Mike and I out to California to shadow the number one person in the country that was having success for these Notice of Default doors, door knocking these people, and once I saw him and how his strategy, how much nuance and like, how scripted every part of his routine was. I was like, oh my god, light bulb went off. Um, because he was, like, going up, knocking on the door, doing a light, friendly knock, like just a neighbor from down the road. Then he would take a few steps back. They answer the door. Say, Hey, not sure I have the right address. Can you confirm something for me? And you would show them their clip his clipboard. And once they saw their name on the list, they would light up and just tell him what happened, what they were doing to fix this situation, or let's be candid, it was 2000 2006
 
</strong>Speaker 1 ** 28:10
2007 so what they weren't doing about the situation,
 
<strong>Speaker 1 ** 28:15
and it really made things easier. And then he was able to book follow up meetings for the following week. So once I saw that, I instituted that, once I got home, and then I started seeing a lot of success. And in these areas, in these cities where I door knock during high school, we own properties for years, even after I graduated high school. And then after I got out of high school, I started studying to get my get my real estate license, and I got my real estate license, a pretty great time to get your real estate license. March of 2008 Mm, hmm. So anyone, anyone that was around during that time. Knows that the financial markets and everything was was kind of coming down during that time and crashing. And it was, it was interesting. Michael, The first pre licensing course that I went to, that I went to take, or the first time, rather, I'm sorry that I went to take my test to get my real estate license. There were because I didn't pass on the first time. It took me a few times, but so the first time I went, there's probably 25 people in the room with me taking the test. The second time I went, only a few weeks later,
 
</strong>Nick Prefontaine ** 29:42
there there was really, like 10,
 
<strong>Speaker 1 ** 29:46
maybe closer to 15. And the third time that I went and took it, because it took me three times to pass my real estate licensing test, they i.
 
</strong>Nick Prefontaine ** 30:00
Yeah, there was one other person
 
<strong>Speaker 1 ** 30:03
in the room. Yeah, there was one other person in the room. So as you can imagine, it was a sign of the times, for sure. And
 
</strong>Speaker 1 ** 30:12
I was a, I was a realtor for a full, full time realtor, helping buyers and sellers for six years, like that was my primary and only source of income. Then in 2014
 
<strong>Speaker 1 ** 30:28
my dad approached me about he was an investor, and he was buying homes like acquiring homes creatively so without signing personally for loans or without using big investor down payments or any of his money. So he is acquiring them creatively,
 
</strong>Speaker 1 ** 30:51
just to name a few, with like with owner financing. So buy if they didn't have any debt on the property, you would buy the home with owner financing and make principal only payments. A second way that he was acquiring them was
 
<strong>Speaker 1 ** 31:10
you would close on them subject to their existing loan. And I'm just trying to keep it high level, keep it basic. The third way is, if there was a loan, like, for instance, if there was a loan in place,
 
</strong>Speaker 1 ** 31:23
he would buy it with a just a lease purchase agreement. And in all cases, taking over responsibility for maintenance, repair and upkeep over the duration of his agreement. And they were usually anywhere from three to five years. And then once he got that, he came to me and said, Hey, would you be able to help me with the marketing of these properties? Because I'm getting all these deals, I'm getting all these properties under contract, and I can't do two things at once, so I can't continue to get properties and market the property. So will you be able to help me with the marketing of the properties? And I was reluctant at first, but I finally came around the idea that I could help him, right alongside being my business as being a realtor and marketing all the properties turned into, oh, shoot, now we need help with handling all the buyer inquiries and the interest that's being generated off this marketing. Will you be able to help me with, with the with the buyers, and fielding all the buyer calls and inquiries and everything like that. So then, over the course of 13 months, my income shifted where I was maybe making five or 10% with him as an investor, and 90% of my income was coming as a realtor. Over 13 months, because of the evolution of the business, my income shifted where it didn't even make sense for me to keep my license, and in January 2016 after I received my last commission check, I let my real estate license go and joined him full time as an investor
 
<strong>Speaker 1 ** 33:19
and working one on one with the buyers
 
</strong>Speaker 1 ** 33:23
that has morphed into working with not only doing our deals and our properties,
 
<strong>Speaker 1 ** 33:31
it also and capital encapsulates working with associates that we have all over The country to do these same types of creative deals, so buying homes with with low or no money down, and then exiting them on a rent to own agreement.
 
</strong>Speaker 1 ** 33:53
So that's, that's what's really developed in the process. And it's pretty exciting. And then if I could, if I could take a step back, because
 
<strong>Speaker 1 ** 34:04
during that time frame, so back, if you go back to 2012 Michael, I developed, I developed an issue with my voice, and I couldn't really figure out what was going on. And I would go to all the I went to my, my, my, what is it called primary care physician, and he checked me out, evaluated me, did a full physical on me. He's like, No, I don't see anything wrong. You're fine. And I was like, something's not right. So I kept looking and I kept being referred. I went to analogous, kept being referred to these different doctors, but a year after looking for answers, I was finally referred to
 
</strong>Speaker 1 ** 34:49
a voice specialist in Boston at Mass, eye and ear. His name was Dr song, and there are only 35 of these voice.
 
<strong>Speaker 1 ** 35:00
Specialists in the country or on the continent. I was, I was confused the two, but, but I think in the country, there are only 35 of these boys specialists. And after looking for almost a year for an answer, and no one able to give me an answer, I was, I was so blown away that immediately Dr song walked in into the room, heard me speak, and right away, not only goes, oh that,
 
</strong>Speaker 1 ** 35:31
yeah, we deal with it all the time. Go to the front desk and get scheduled for a botox injection in a couple weeks, and if there was a camera on me, Michael, my mouth was like on the on the floor. I was absolutely blown away, because here I was. I had all this anxiety built up, and I was, I don't know, I don't like that word. I had all this
 
<strong>Nick Prefontaine ** 35:57
worry,
 
</strong>Speaker 1 ** 35:59
not worry. It was, I'm looking, I'm searching, I'm looking for the word. It's anxiety. I just don't love that word. I don't know it was. I had all this like pent up. I was just looking everywhere, and I couldn't get an answer. So it could be anxiety, I'm not sure, or concern, but concern, yeah, so I, I was just, like, melted I, like, melted off me when he did that, because
 
<strong>Speaker 1 ** 36:30
it really, it put me so at ease. And so what was the issue? Oh, it was a I had, I had some, I had a lot of tension in my throat. It was, it was basically like, it was hard to get the words out, so that's how I would sound. But to me, I felt fine inside, so I was like, Oh, I don't get why my voice is sounding like that. So what did the Botox do? Well, what it did. I actually can relate this back to my accident, because during my recovery from my accident and having to learn how to talk again, I knew what I wanted to say up here, it was clear, Isabelle up here,
 
</strong>Speaker 1 ** 37:13
then I just couldn't get the words out, like they just couldn't come whereas then this was a little bit different. Same thing, I knew what I wanted to say. It was clear in my head. However, just coming out, I just couldn't get the words out. And what it was was
 
<strong>Nick Prefontaine ** 37:36
they don't know what. He didn't want to label it.
 
</strong>Speaker 1 ** 37:40
He said he doesn't want to put a label on it, because in all my research and looking for answers and everything, I really resonated with something in a community, a group called
 
<strong>Speaker 1 ** 37:56
just for, it's, um, I'm sorry, dysphonia International. And at the time, they were called National spasmodic dysphonia association. So spasmodic dysphonia is like it basically, it's just a voice issue.
 
</strong>Speaker 1 ** 38:15
So now that it's now that it's worked its way out of my system, I don't even know if it's if it's that, or if it's a combination of that with muscle tension, because for me, now, it's out of my system. As as you can tell here, I've, I've been doing quite a bit of talking, and there, there's no issue. So I don't, I fortunately don't have an issue with my voice anymore,
 
<strong>Michael Hingson ** 38:44
and the last Botox injection I had to receive was February 13 of 2020, okay, so that's been over four years, which is pretty cool. Yeah, let me ask you this question. So you had clearly a very serious injury.
 
</strong>Michael Hingson ** 39:05
How did that injury affect you in terms of what you do and the commitment to do what you do and how you feel about the world? Oh, I love the question, the
 
<strong>Nick Prefontaine ** 39:22
so there has always been,
 
</strong>Speaker 1 ** 39:26
there has always been this voice in in the back of my head. So after I got out of after I ran out of the hospital and went through all my outpatient rehab, and really, once I finished and graduated school, graduated high school,
 
<strong>Speaker 1 ** 39:43
I've always kind of had this voice in the back of my head that's been telling me that whatever I'm being successful in, whether it's sales, real estate, anything
 
</strong>Speaker 1 ** 39:55
that voice has always been saying, Yeah, that's great, but what you really.
 
<strong>Speaker 1 ** 40:00
Need to be doing is helping individuals through their trauma and to be able to thrive with the rest of their lives. And I've really always
 
</strong>Speaker 1 ** 40:14
kind of unknowingly unconsciously gravitated towards people that have had a setback or a life challenge, and it's been for the fact that whenever something happens, whether it's an accident or a sudden illness or a sudden health thing, that that sets people back. Anyone who knows me and my story, they always say, Oh, if you talk to Nick, you have to talk to Nick. And I've always helped them through their trauma, their life challenge or trauma, and help them get through and then thrive with the rest of their lives. And I've throughout the years, Michael, I've always, I've always unknowingly, unconsciously share this step system with them to help them realize just that to get through their trauma and thrive with the rest of their lives. It wasn't, it wasn't until,
 
<strong>Speaker 1 ** 41:15
wasn't until a little bit late more recently, so was back in September of 2019
 
</strong>Speaker 1 ** 41:23
that someone approached me, and I've I've been fortunate. I've had the ability, because of our our real estate coaching and mentoring business, that I have with my family, with my dad and my brother in law, that I've always had the opportunity to do a little speaking do tell my story from stage at our events. And we've been having events since 2016
 
<strong>Speaker 1 ** 41:55
so I've always, I've always been blessed where I've I've at least had that opportunity to get up and share my story.
 
</strong>Nick Prefontaine ** 42:04
However, that's
 
<strong>Nick Prefontaine ** 42:07
that's only been 1515,
 
</strong>Speaker 1 ** 42:10
maybe 20. Maybe the Max would be 25
 
<strong>Speaker 1 ** 42:15
minutes that I've been able to share my story. Then someone who saw me speak at our at our event, our qls event. We call it the qls Quantum Leap systems event
 
</strong>Speaker 1 ** 42:29
in September. We have another one coming up here in September, but someone that saw me speak in 2019 at at that approach me,
 
<strong>Nick Prefontaine ** 42:40
and she said,
 
</strong>Speaker 1 ** 42:43
I love your story. Love the love the way that you you shared it. If you're ever looking to fine tune your message and bring it to another level so you're able to impact and affect the most amount of people possible, let me know, and I can introduce you to a few mentors and coaches and speaker bureaus and help you get started.
 
<strong>Speaker 1 ** 43:13
She made it clear she wasn't, wasn't trying to steal me away from my dad or our family business. But if I ever, if I ever wanted to explore that. So at the time, I, at the time, I was still dealing going through the final throws of my voice issue, as I said, the last treatment that I got was February 13 of 2020,
 
</strong>Speaker 1 ** 43:38
and I still wasn't ready. I was still I still had a few more hurdles to go through, a few more injections to get and I wasn't ready. However, I always held on to her card, and
 
<strong>Speaker 1 ** 43:55
I finally reached out to her in May of 2021, so one.
 
</strong>Speaker 1 ** 44:03
Then I set a book. I said, Art, I'm ready.
 
<strong>Speaker 1 ** 44:07
Who should I talk to? How do I get started about that offer that you offer me 18 months ago, and
 
</strong>Speaker 1 ** 44:16
she introduced me to Tricia, who has Tricia Brooke, who's become a friend and mentor of mine, and ever since she made that introduction and I had that first call with Tricia three years ago, a little over three years ago, there has been no voice in the back of my head. Michael, so what that's evidence of to me is that I'm doing exactly what I was put on this shirt to do well. And so do you still do real estate, or are you now doing more coaching and so on and speaking full time? So I I'm still involved in our I have the the good fortune.
 
<strong>Speaker 1 ** 45:00
In, I have the ability to do both. So I'm still doing real estate and also, and this is interesting about the the time frame not to say
 
</strong>Speaker 1 ** 45:11
kind of Whoa, look at me really out. This is just to
 
<strong>Nick Prefontaine ** 45:17
share the
 
</strong>Speaker 1 ** 45:21
kind of the importance and how far a mentor or a coach can take you. That's why I like to share this story. So
 
<strong>Speaker 1 ** 45:31
as I said, I only spoke for maybe 1520 maybe 25 minutes max, before I before I met Trisha and now I give keynotes to brain injury associations and other organizations that support people that are going through trauma, whether it's a trauma life challenge or otherwise. I give 4550 and 60 minute keynotes. Whereas before her, I would, I was only speaking for 1520, 25 minutes max. So
 
</strong>Speaker 1 ** 46:09
I, I always like to share that, because it just drives a point home the importance of a mentor,
 
<strong>Michael Hingson ** 46:16
right? Well, so you, you teach the step system. How do you do that? What? What is the process to teach that? Because it seems very intellectual and so on. But so, how do you teach step?
 
</strong>Speaker 1 ** 46:31
So step is really, it's about applying the step system. So within, within step, there's, a bunch of different bullet points, if you will, about like one of those. One of those for support is make sure that you have your advocate right from the beginning. And this doesn't, this doesn't necessarily have to be a family member. That's why people always hear the word family and they try to latch on to that. It can be anyone, it can be a neighbor, it can be a co worker that's always been there, always been around and looking, looking to help you out. But it has to be someone who will be an advocate, yeah, exactly right, someone, someone who's around, always, always looking to help you. So that's one of the things I talk about within step and it's really as far as the step system. It's really helping them to apply the step system to their life and their situation. Now I do have, I do have one thing which is in addition now the ebook step, which is going to teach you, I'll give you at the end step, the ebook gonna teach you all about support, trust, energy and persistence. That's free, and that's really a great way to take take your first step today. Then after you go through that, if you're looking to kind of bring it to another level, I have step the video course, and that's really that's only $37
 
<strong>Speaker 1 ** 48:13
and what that entails is for each Letter,
 
</strong>Speaker 1 ** 48:18
so support, trust, energy and persistence for each letter. Uh, there's a coaching video from me that's going to walk you through how you go about applying the step system to your life, your setback, your trauma, your situation, and allow you to move forward. Each letter also comes with a workbook and coaching videos and emails from me, which is going to have you have me continually in your corner. So that's the that's really the steps. It's the free,
 
<strong>Nick Prefontaine ** 48:59
no pun intended.
 
</strong>Speaker 1 ** 49:02
It's that that's the that's kind of the process is the ebook, then step the video series, which is only $37
 
<strong>Speaker 1 ** 49:14
then after you go through that, then we can, if you're still interested in working together, we can jump on the phone to kind of uncover and discuss what it would be like working together, one on one. And I usually do one on one clients for either three or six months, depending on your situation. You started something called common goal. Tell us about that.
 
</strong>Speaker 1 ** 49:40
Common goal is alright. So really, everything that
 
<strong>Nick Prefontaine ** 49:47
I've been able to kind of uncover
 
</strong>Speaker 1 ** 49:51
from my recovery, and that includes the step system,
 
<strong>Speaker 1 ** 49:56
was because of my mentor, Tricia Paul.
 
</strong>Speaker 1 ** 50:00
Pulling it out of me when we were 21 together. So if I can take you back, I know, I know I talked about since I had that first initial call with Trisha, I told you that there's been no voice in the back of my head. Well how that call went. I shared my goals with her and the impact that I was looking to make with her. And I said, Do you think that's possible? And she said, absolutely. I said, Okay, what do you recommend? She said that I recommend the speaker salon, which is and I said, What's the speaker salon? She said, Well, you commute to New York City for six weeks in a row. So for five weeks you get to work on your eight to 10 minute talk, and then on the on the sixth week, you perform it in front of influencers, decision makers, event organizers, TEDx organizers, people who can book you to speak,
 
<strong>Speaker 1 ** 51:05
so that that's what I think. That's what she told me she thought I should do. I said, All right, well, what? What is that? And she said, that's 25,000
 
</strong>Speaker 1 ** 51:13
i i said, yeah, yes, absolutely that. And I made the commitment right there and that I wanted to do that, because I saw
 
<strong>Speaker 1 ** 51:24
it was a it was a wholehearted yes for me, and it was a wholehearted yes because I knew it was a part of my path, part of my calling, to be able to tell my story From stage in front of individuals, and also help individuals that are going through trauma. So I said, Yes, did that? Completed that. Then during the speaker song, Michael, she approached me
 
</strong>Speaker 1 ** 51:53
and said that she works one on one with individuals to help them build out their speaker platform,
 
<strong>Speaker 1 ** 52:02
and I didn't I didn't even know what that was. I didn't even know what a speaker platform was. I didn't even know what that meant. However, from my experience working with her for several weeks in the speaker salon, I just knew this was what I wanted, and what I wanted was to continue to
 
</strong>Speaker 1 ** 52:25
get her brain and her thoughts on on myself and and
 
<strong>Speaker 1 ** 52:33
my situation, so I can impact and and affect individuals. So I said, Yes. She said, that's 75,000
 
</strong>Speaker 1 ** 52:43
I said, Okay, well, you're gonna have to give me a week to kind of figure out where I'm gonna where I'm gonna get the money for that. So I didn't have 75,000 underneath my mattress. So what I did, I went and applied for financing, and six days later, I ended up sending her the funds. She was the one that helped me to launch common goal. So in January of 2022, working one on one with her,
 
<strong>Speaker 1 ** 53:16
was a six or seven month contract that was our one on one, more together. I would have a call with her once every two weeks, two or three weeks, and she was the one that really helped me launch common goal and uncovered the step system. Michael, as I was saying, she pulled it out at me to the point where she was asking me, all right, so
 
</strong>Speaker 1 ** 53:43
you got in the snowboarding accident, and then you ran out of the hospital. How'd you do it?
 
<strong>Speaker 1 ** 53:50
I said, I don't know. I just I did it. I got up every day and just kept working every day until I got to where I wanted to go. And she goes,
 
</strong>Michael Hingson ** 53:59
No, not good enough. Yeah, I agree with her,
 
<strong>Speaker 1 ** 54:04
how'd you do it? So she kept asking me, I think it went seven or eight layers deep. Her asking me, how did I do it to a point, Michael, where I was so frustrated, I was like, I don't know. Stop asking me that question, and
 
</strong>Speaker 1 ** 54:22
what came out of that, though, was the step system.
 
<strong>Speaker 1 ** 54:27
So the step system is what I teach to this day. And she also helped me to write several keynote talks, which, as I, as I share with you I'm now delivering for brain injury associations and other associations that support individuals that are going through trauma. So with, I'm sorry, go ahead.
 
</strong>Speaker 1 ** 54:52
I was just going to say without, without that introduction, uh, three years ago.
 
54:59
Um.
 
<strong>Speaker 1 ** 55:00
From Sharon. Sharon spanne was the one that introduced me to Trisha.
 
</strong>Speaker 1 ** 55:06
I wouldn't be or, who knows how long it would have take me, or if I be where I am today. So I'm very fortunate of that. So what is common goal?
 
<strong>Michael Hingson ** 55:19
Is it an organization. Is it? You know what? What is it?
 
</strong>Speaker 1 ** 55:23
Yeah, it. It's my company. So we support individuals who are going through trauma to thrive with the rest of their lives, very simply put. And as I said, we're doing, I'm doing a lot of speaking at brain injury associations and other associations that are supporting individuals that are going through trauma, sharing the step system, spreading the message, and also then that what comes out of that is working one on one, with
 
<strong>Michael Hingson ** 55:56
with individuals. Got it to thrive with the rest of their lives. Are you able to do that virtually, or is it only in person? Or how does that work?
 
</strong>Speaker 1 ** 56:08
That's a great question. So there is nothing like being in person, sure,
 
<strong>Speaker 1 ** 56:15
and dealing with someone one on one. However, the nature of the world, you can't you can't be there in person and flying around just to meet with people one on one. So it is something that that can be done virtually.
 
</strong>Speaker 1 ** 56:32
However, interspersed in there, I love there to be a person, if at all possible, a personal touch. That's always my my preference. And if there's some way we're meeting, we're either we meet up somewhere, there's some way that we can meet face to face and really develop that personal connection, that's cool. So
 
<strong>Michael Hingson ** 56:57
it, and I agree, it's always nice to be able to do things in person, it's so much better. But the the value of the world today, if you're able to do it, is to doing things virtually. Gives you the potential to to teach
 
</strong>Michael Hingson ** 57:14
to a wider, I don't want to say audience, because I think a lot of the teaching is probably one on one, but to a wider
 
<strong>Michael Hingson ** 57:22
group of people, but it's really exciting that you're you're doing it, and none of it would have happened if you hadn't gone through the injury. And I wonder if it would have happened if you had had a helmet on back at the injury.
 
</strong>Nick Prefontaine ** 57:41
This is always,
 
<strong>Nick Prefontaine ** 57:43
this is not a,
 
</strong>Speaker 1 ** 57:45
what should we call it? This isn't something I talk about all the time. However, what the doctor said, obviously,
 
<strong>Speaker 1 ** 57:55
a helmet versus not a helmet, like a helmet, you always, you always say, Yeah, helmets better for you. However,
 
</strong>Speaker 1 ** 58:02
the doctors said that because of the force with which my head hit the ice, that they don't, they don't even know how much difference a helmet would have made, but the goggles made a big difference. It would have, yeah, absolutely, it would have, it would have split right their opinion. I mean, who knows? Like, I don't know. We don't know. However, if I were to have the choice, I, I, I'd like a helmet,
 
<strong>Speaker 1 ** 58:35
as opposed to not everyone. So I'm a, I'm a huge advocate of helmets, like helmet safety. I just that's,
 
</strong>Speaker 1 ** 58:43
that's not something I talk about little known fact. So what
 
<strong>Michael Hingson ** 58:49
was it like? I'll ask this, and we've been doing this a while, but what was it like running out of the hospital? It was,
 
</strong>Speaker 1 ** 58:59
I can go right back to that day. Mm, hmm, I bet you can. So it was April, April 24 2003
 
<strong>Speaker 1 ** 59:08
and on that day I went to, I went, there was a, there was a pizza, there was a there was a pizza shop right next door to the hospital. So we walked. I had several goals. So running out of the hospital was the main goal. However, the food goal, like so I could swallow, like, swallow, right? Was a coke and a grinder. There you go, Coke because it was a soda and the bubbles irritate your throat, so it's not something you think about. However,
 
</strong>Speaker 1 ** 59:47
it wasn't like the soda was free flowing in the hospital. So that was always a goal of mine, a coke in a grinder for those non New Englanders out there. I.
 
<strong>Nick Prefontaine ** 1:00:00
Was a sandwich,
 
</strong>Speaker 1 ** 1:00:03
yeah, like, like, a turkey, a turkey sandwich. So that was always my
 
<strong>Nick Prefontaine ** 1:00:08
that was always my goal. I actually think it might have been a meatball, but,
 
</strong>Speaker 1 ** 1:00:13
well, I digress. I digress. So I remember that day we I walked over next door to the hospital with my physical therapist and my mom, and I can really, I can see the pizza shop, like walking in the door and getting that aroma and ordering and just realizing my goal. And then after that, I ran. After I came out, we came out for having lunch. I ran across the parking lot diagonally, and I raised my physical therapist, who was running backwards. I raced her. I don't even remember who won, but as you can see, that's a that's a really vivid memory for me. That was,
 
<strong>Michael Hingson ** 1:01:01
oh, it was amazing. And like, it like I shared, it wasn't, wasn't like my work was done. I had to, you know, continue to work. But that that was a big day for sure. Well, Nick, this has been remarkable in a lot of ways, and definitely inspiring. And clearly, you are an unstoppable person by any standard. And I'm glad that we got to have this connection, and we got to talk about this. And you tell the story, I think it's an important story. I keep thinking about your parents, who were, as you point out, very strong advocates. I had the same situation, because when it was discovered I was blind, my parents were told to send me off to a home, and my parents refused, and it was because of their advocacy that I developed the attitudes that I did about life, and clearly that is very much the same for you, whether it was Your parents or you had a, probably a larger support system in a lot of ways than than I did initially. But still, the bottom line is that you had the advocates, and that is extremely important. And I agree with you that anytime any of us are are different,
 
</strong>Michael Hingson ** 1:02:17
or are facing any kind of situation, having advocates is extremely important, and it's always good to find advocates to be part of our lives. Absolutely, absolutely, 100%
 
<strong>Michael Hingson ** 1:02:30
Well, I want to thank you for being here with us. We We did an hour without a lot of difficulty, just just like I said we would, and just like we talked about so I want to thank you for being here, and I want to thank everyone for listening. Nick's story is incredible and amazing in so many ways, and clearly unstoppable. So you mentioned the ebook. Tell me about how people can get that. Yeah, absolutely. So what, uh, what we covered here was really just a 10,000 foot view of the step system, um, if they go to or when they go to Nick <a href="http://prefontaine.com" rel="nofollow">prefontaine.com</a>,
 
</strong>Speaker 1 ** 1:03:09
forward slash step and spell Prefontaine, if you would. Yeah, sure, I'll spell the whole thing. Okay, hey, it's n, i, c, k, P, R, E, F, O N, T, A, I n, <a href="http://e.com" rel="nofollow">e.com</a>,
 
<strong>Speaker 1 ** 1:03:27
forward slash, step, S, T, E, P,
 
</strong>Speaker 1 ** 1:03:33
they can download the whole step system for free, and In that they're going to learn all about support, trust, energy and persistence. And as I was saying earlier, it's a great first step, and they're going to be able to that will allow them to take that first step today,
 
<strong>Michael Hingson ** 1:03:56
and if they want to then follow up and reach out to you and learn from you and so on. How do they do that?
 
</strong>Speaker 1 ** 1:04:04
They can also, there's a contact, there's a Contact button on the website. Well, right, yeah, right from the website they they should be able to, they should be able to do that, do that, but like or and like I was sharing earlier, the the steps would be to go through, keep saying that,
 
<strong>Speaker 1 ** 1:04:24
okay, would go, would go through step the ebook, then do step the video series, the video course, and then after, after you've gone through those so we're speaking the same language, then we can hop On the phone to determine what our what our work would be like together, one on one. And I'm assuming in the eBook, it also gives the contact information to reach out and go further. Yeah, absolutely, yeah. So I'll include Well, super well, Nick.
 
</strong>Michael Hingson ** 1:04:55
Thank you very much for being here, and I want to thank all of you who are listening.
 
<strong>Michael Hingson ** 1:05:01
Watching, and if you're on YouTube watching, we really appreciate you being here and allowing us to invite you in, to be part of our family, and we want to become part of yours. I would really love it if any of you who would do so would give us a five star rating wherever you're listening to us. We value, we appreciate and value your ratings very highly.
 
</strong>Michael Hingson ** 1:05:23
I'm sure that Nick would love to hear from you, and he is giving you ways to reach out to him. So please do that for me. I'd love to hear from you. You can reach me through email easily. At Michael M, I, C, H, A, E, L, H, I at, accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>,
 
<strong>Michael Hingson ** 1:05:41
so Michael h i@accessibe.com
 
</strong>Michael Hingson ** 1:05:43
or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>,
 
<strong>Michael Hingson ** 1:05:50
and that's m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>,
 
</strong>Michael Hingson ** 1:05:55
and you can listen to all of our episodes if you're not listening to us somewhere else. But we would really love your thoughts and your opinions. Nick for you and all of you listening, if you know of anyone else who we ought to have on as a guest on unstoppable mindset, please let us know. Bring them on. Introduce us. We are always looking for guests, so I really value getting to meet more people, as I love to tell people, if I'm not learning at least as much as anybody else who comes on the podcast, I'm not doing my job well, and I've had the value and the joy of getting to learn from so many people like Nick. So please let us know if you have any guests, we'd love to hear from you.
 
<strong>Michael Hingson ** 1:06:38
So again, Nick, thank you very much. We really appreciate you being here. This has been a lot of fun, and I appreciate your time, and we hope that you'll come back again and visit.
 
</strong>Nick Prefontaine ** 1:06:48
Thanks, Michael, I have a blast, and I can't wait to do it again.
 
**Michael Hingson ** 1:06:56
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable S.T.E.P. Creator with Nick Prefontaine</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/36218ca4-d8ad-45f6-8513-1728d9a834a4.mp3?source=rss&amp;ext=asset.mp3" length="99357311" type="audio/mpeg" />
<itunes:episode>305</itunes:episode>
</item>
<item><title>Episode 304 – Unstoppable Work-Life Balance Coach with Patti Oskvarek</title>
<guid isPermaLink="false">https://pinecast.com/guid/f25077d0-51d7-4863-bf33-6f850b5d58af</guid>
<pubDate>Fri, 24 Jan 2025 10:00:38 -0000</pubDate>

<itunes:duration>00:58:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e94a703c-fd0c-4fb7-b495-85808cfba7df/UM304-Patti_Oskvarek-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Meet our guest this time Patti Oskvarek who, like many, got her first job while in high school working at a Derry Queen. It wasn’t long before she became a manager. As Patti and I talk about her first managerial job and how the role of a manager has changed today Patti says that managers now are under so much more stress because they are required to do so much more with so much less support.
 
As we talk Patti explains that as she progressed from working at the Derry Queen to increasingly more demanding positions within the banking industry she didn’t think much about nor did she have any real “Work-Life Balance”. She worked all day at the office and then came home to do more work at home. She did have a supportive husband, but even so the stress of not having balance in her life eventually caused her to have an ulcer.
 
As Patti tells it, she finally retired in her 50s and began working toward and becoming a work-life balance coach and Reiki Master. Today she even is a host on two different podcasts. Patti and I talk quite a bit about the concepts of work-life balance, leadership and how a coach can help people attain the balance sometimes they don’t even know they want. We even talk a bit about just what a coach does and how he or she can help people who are willing to explore their own lives. I think you will enjoy this episode and come away with some new and updated ideas.
 
 
 
<strong>About the Guest:</strong>
 
Patti Oskvarek of Coaching for Inspiration with Patti. Patti is a Certified Professional Coach and Certified Master Coach specializing in Work-Life Balance and Leadership coaching, Reiki Master, and Podcaster. Patti inspires others to pursue their passions in life through their relationships, careers, business, and leadership development. 
She became a Coach and Reiki practitioner to help people follow their hearts, use their talents, and live purposeful, balanced, and fulfilling lives. With a unique approach to coaching, Patti has dedicated herself to helping others find passion, purpose, and confidence in all they do. 
Her theory is that to find business success and know how to find happiness in other areas of life and learn the true meaning of work-life balance for yourself. Patti is committed to helping managers, supervisors and others become better leaders and live more purposeful, balanced lives outside work.
 
<strong>Ways to connect with Patti:</strong>
 
Website: <a href="https://coachingforinspirationwithpatti.com/coaching/" rel="nofollow">https://coachingforinspirationwithpatti.com/coaching/</a>
Facebook: <a href="https://www.facebook.com/coachingforinsp" rel="nofollow">https://www.facebook.com/coachingforinsp</a>
Instagram: <a href="https://www.instagram.com/coachingforinsp" rel="nofollow">https://www.instagram.com/coachingforinsp</a>
Twitter: <a href="https://twitter.com/coachingforinsp" rel="nofollow">https://twitter.com/coachingforinsp</a> 
LinkedIn: Coaching for Inspiration with Patti- <a href="https://www.linkedin.com/company/coaching-for-inspiration-with-patti" rel="nofollow">https://www.linkedin.com/company/coaching-for-inspiration-with-patti</a> 
YouTube channel: <a href="https://www.youtube.com/channel/UCLXTGfZ1hZqGaKJ24hfnyWA" rel="nofollow">https://www.youtube.com/channel/UCLXTGfZ1hZqGaKJ24hfnyWA</a>
Building Better Relationships at Home and Work with Angela and Patti Podcast <a href="https://open.spotify.com/show/4rVQIdCNrMoU3gRhZsvLt9?si=0GsSNkccQo-TuG6JZWHM3g" rel="nofollow">https://open.spotify.com/show/4rVQIdCNrMoU3gRhZsvLt9?si=0GsSNkccQo-TuG6JZWHM3g</a>
Exploring Life and Work with Patti - From Chaos to Calm Podcast <a href="https://open.spotify.com/show/70FztukC0x4anAWdhrGyc0?si=VDVqhUz0Qq-_kK8clj0vRw" rel="nofollow">https://open.spotify.com/show/70FztukC0x4anAWdhrGyc0?si=VDVqhUz0Qq-_kK8clj0vRw</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi and welcome to another edition of unstoppable mindset. Our guest today is Patti Oskvarek, and Patti is a person who specializes a lot in work life balance. She's a Reiki manager, our Master, and has a lot of information. I think that's going to be value of value to all of us. She is a coach that really works a lot in the whole area of work life balance. I'm really interested to hear a lot about that. I met Patti, as we have had a number of other guests come this way through podapalooza. This time it was the latest podapalooza in podapalooza 11, and it just seemed like Patti was a person we really needed to have an unstoppable mindset. And here we are. So Patti, I want to welcome you to the podcast, and thank you very much for being here.
 
<strong>Patti Oskvarek ** 02:15
Oh, thank you for having me. Michael, this is great. It'll be
 
</strong>Michael Hingson ** 02:19
fun. Yeah. Well, why don't we start, why don't you tell us a little bit kind of about the early Patti growing up and all that stuff.
 
<strong>Patti Oskvarek ** 02:29
So growing up, I grew up in Tucson, Arizona, and
 
</strong>Michael Hingson ** 02:34
I was an only child in the summer, yes,
 
<strong>Patti Oskvarek ** 02:37
very hot. And I was an only child, so I was very shy during my times of growing up and through life. And my first job, I worked in a Dairy Queen, and when I turned 18, I became a manager, and that's kind of how I started with management. And throughout my life, pretty much have been a manager or supervisor. And in my life, I didn't have work life balance. Work always seemed to come first and everything else came second. And as you know, Michael, that's not always a good thing, having work come first instead of having a personal life as well. So I had a lot of regrets because I had put work above other things that were important. So I became a coach to help others in leadership and work life balance, so that they can learn from my example and I wish I had had a coach when I was in leadership. And I've learned a lot through my life about working 24/7, and then eventually, what if work is gone? What are you going to do in your life, and but I have a family. I have two adult children and a husband and a cat. I love my cat, and I love my family, and I have five grandchildren. So throughout my life, it's been wonderful, and I love my family, and I've learned through the years of really trying to incorporate some work life balance so that you can live life to the fullest.
 
</strong>Michael Hingson ** 04:57
Well, tell me so how long have. Was it you were a manager of a Dairy Queen? What year was that?
 
<strong>Patti Oskvarek ** 05:04
That was in the 80s. Okay,
 
</strong>Michael Hingson ** 05:07
so what was it like managing a Dairy Queen in the 80s? And what I'm really curious about is, if you can make the comparison, what was it like then, as opposed to what it is now, you must have visited Dairy Queens of relatively recent times, maybe not, but I'm just curious if you can can observe or comment on what it was like then and how it differs now.
 
<strong>Patti Oskvarek ** 05:33
Yes, so that was my first job, and it it was surprising, because most of the time I worked alone and didn't have really the interaction with the staff, other than, you know, between times of when they would come in and tell them what needs to be done and all that kind of stuff. So where I worked, it wasn't as busy in the winter time as it was in the summertime. In the summertime, I would work with the employees, but in the winter time, a lot of times I worked alone. So how is that different now? And the Dairy Queen that I worked at, all we had was ice cream, so that's why it was a lot different nowadays, you see how much different it is with, you know, the drive through and all the employees and and having all the different variety of products and services.
 
</strong>Michael Hingson ** 06:40
You think it's tougher to be a manager today because of all that? I
 
<strong>Patti Oskvarek ** 06:45
think so. I think you're under more stress and more responsibility Anya than it was in the past. Yeah and yeah. And then I moved on to banking, and then I moved on to government. So I had a variety of different different platforms that I worked on in different ways of doing things.
 
</strong>Michael Hingson ** 07:10
Well, it it is interesting. I think there's a lot to be said for with the way things are going that management and managing is is more stressful. And I suspect that if you went further up in the corporate structure of Dairy Queen, or anywhere that again, you would see that the the environment is putting more stress on the typical Dairy Queen manager because of all of the things that you're you're talking about, and then, in general, in a sense, management is more stressful because you're expected to do more and with less, with less. Yeah, and I think that's really a very important point. It's doing more with less. And I'm not sure corporate always gets that, which, again, goes back to what you were talking about in terms of work, life balance and dealing with that. Well, when you left Dairy Queen, what did you exactly go do?
 
<strong>Patti Oskvarek ** 08:10
I went into banking, and that was, yeah, and that was in the early 80s and 90s. And a lot of things happened throughout when I imagined that I was going to work for the bank for the rest of my life. That was my plan. Ever since I was a kid, I thought banking was where I wanted to go. So, you know, things happened in in the 80s and 90s with banking, it changed a lot. A lot of people were part time instead of full time, things were a lot different from when I started to when I left, and what it is today, I was actually somebody that would stand outside to get people to use the ATM and train them how to use it, and there was a lot of resistance at that time of using it, and now it's something that they use all the time. And as well as back then, you know, the technology wasn't like it is today, where you have an app. And so I started as a teller, and then I went to a branch operation supervisor in a very short time, and then at a young age, and I had employees that were older than me. And with the bank, you know, you worked a lot of hours. And I had a I had small children, so that was one of the reasons why I decided a friend of mine and a former supervisor of my manager, she had went to work for government, and she says, Patty, you should. Come to and I thought, Oh, that'll be a great way to have more balance in in my life and not working so many hours. So that's where I made the change, in the 90s, and I was fortunate enough to start working young and being able to retire in my 50s. So that was a good, good thing, but still, I struggled with the work life balance, putting work above other things that should have been important as well, like going to my children's baseball game or things like that that I couldn't do because I was working and taking vacations and things like that. I was putting things aside for work, and I was putting that pressure on myself.
 
</strong>Michael Hingson ** 11:04
What was that doing to family?
 
<strong>Patti Oskvarek ** 11:08
You know, I was fortunate that I had my husband. He, he would pick up the slack where I wasn't. But then, you know, I would be up at night, cleaning the house while the kids were asleep, I was still with, you know, I still came home at a decent hour, but I was always thinking about work and what needed to be done next, and those kind of things, what?
 
</strong>Michael Hingson ** 11:36
Well, so when you so eventually, I know we're skipping forward, but again, the job that you took up in the 90s was, what? Again, banking, yeah, so it was all
 
<strong>Patti Oskvarek ** 11:46
involved. And then I went, then I went into government, yeah, all right, so
 
</strong>Michael Hingson ** 11:51
when you retired in the in your 50s, why did you do that?
 
<strong>Patti Oskvarek ** 11:58
So I had that I could retire with 80 points, which means your age and your years of service. So I was able to do that, and I wanted to do something more. And that's where the coaching came in, is I went to school before I retired to prepare myself to get into coaching. So I had a plan, and that's what I teach people, is to have a plan of what you want to do in life and make it happen. So what got
 
</strong>Michael Hingson ** 12:38
you to the point of being such a strong advocate for the whole concept of work, like balance was there? Was there one thing that made that happen?
 
<strong>Patti Oskvarek ** 12:50
Yes, I think throughout my life, I realized that I needed to change my habits, and it affected my health. I had an ulcer in my 20 in my 30s. Excuse me, in my 30s, and that was a wake up call, because the doctor said I was in the hospital for five days, and the doctor said to me, you need to change something in your life that's causing you to have all of this stress, and that was my first wake up call of realizing I was putting so many other things in front of what I truly wanted in my life And what I wanted to do, and slowly changing it didn't happen overnight. It's still a struggle, and I want to help others so that they don't go through what I went through, and to help people realize there's more to life than work
 
</strong>Michael Hingson ** 13:58
so there wasn't like a real crisis that caused you to suddenly have an epiphany and decide, work, life, balance and so on, and coaching was so important, but it's something that you eventually or gradually came to.
 
<strong>Patti Oskvarek ** 14:13
Yes, I was at a networking meeting, and I was giving a presentation, and after the presentation, this lady came up to me because I was talking about leadership. This lady came up to me, and she goes, You should be a coach. And I, at that time, I didn't know what a coach was, didn't know what a life coach was. And and she goes, you're, you would be really, really good at being a life coach. So I started checking into what is that, and I realized, Oh, this is something that I could really help people. And I wish at the time I had somebody like that, a coach, a leadership coach, a work life balance coach, that could have helped me. Me throughout the certain challenges that I had in my career and in my life. So as I was learning about coaching, I felt this is really what I want to do. I want to help others as well as myself. I learned a lot through the coaching process and learning about coaching, it's, it's such an excellent thing to have in your life. What
 
</strong>Michael Hingson ** 15:34
was the process that you went through to become a coach? What? How did you learn? Or, what did you learn? How did it all kind of come about?
 
<strong>Patti Oskvarek ** 15:44
So this person that I knew that was an acquaintance of mine, she knew a business coach, and she put me in contact with her, and I asked her a lot of questions about coaching and how the process works. How? How do I be able to do this? And I was still working full time, and she put me, she suggested that I go to the international coaching Federation, I see f website and look for coaching schools. So that's what I did. I found a coaching school that was after hours or that worked with my schedule, so I could work during the day and get coaching training in the evenings or before work. So it was really flexible, and that's how I started on my journey of becoming certified as a coach. And there would be, sometimes I'd be five o'clock in the morning, I'd be doing my coaching class or things like that, or it'd be after seven o'clock in the morning, and the in the first coaching school that I went to was center for coaching certification, and then later on, when I got my master coaching, I went to world Coach Institute. So both of them were schools that were for people all over the world. So it had various hours that you could do your coaching certification, which worked for me at that time on my life.
 
</strong>Michael Hingson ** 17:38
So it was online.
 
<strong>Patti Oskvarek ** 17:40
Well, one was online, and we one was where it was on phone, and we would meet that way on the phone and do it that way as as well as as well as online. So there was different ways of doing it. It wasn't as during that time, the on online zoom wasn't popular as it is now.
 
</strong>Michael Hingson ** 18:16
Yeah, needless to say, that changed a lot, of course, during the pandemic. So when did all this happen? What? What year was this that you started coaching?
 
<strong>Patti Oskvarek ** 18:28
So, 2015 Okay, when I started? And, yeah, so it's been a while. That's That's why it wasn't as like today, where you do the Zoom calls and things like that, right? Yeah,
 
</strong>Michael Hingson ** 18:45
yeah. So a lot it was a lot more back in in those days, it was more by phone or in person, of course, with another option, yeah. Where did Reiki into it? Enter into it?
 
<strong>Patti Oskvarek ** 18:59
Reiki came into it because my husband and I had went to send out Sedona, and I had a friend that was a Reiki Master, so I used to go to her to help me, you know, to relieve stress and all of those things to relax. And I told my husband, why don't you go have a Reiki session? And he loved it. He kept asking me for like, a year and a half Patty, you need to learn how to do this. And he was my biggest person that really, wanted me to do Reiki, and that's how I got into Reiki. Was my friend that I knew, and then with my husband, because he wanted me to do Reiki on him. And so incorporating Reiki, it helps you relax. It's energy healing. It helps the body heal as well. Because. Because you're in a meditative state, and it really helps clients, because they're under so much stress that it helps relax them and stop their mind from running, you know, continuously, and they're able to come up with solutions, or just have their body relax and heal from all the stress that they're under, and that's how I incorporate Reiki into my coaching. Tell me
 
</strong>Michael Hingson ** 20:30
a little bit about how Reiki works, or what you do, if you would. Okay,
 
<strong>Patti Oskvarek ** 20:34
so Reiki, I I hover my hands over over the people's body, and I tell them to relax and just let go, and the energy flows through me into them. And some people can see colors. Some people can actually feel the heat coming onto their body. Everybody's different, and each session is different, but some people feel nothing. But it doesn't mean that the Reiki is not working, and even if it's 15 minutes, you can feel the difference. People feel so calm and relaxed and just feel relief from the Reiki sessions.
 
</strong>Michael Hingson ** 21:25
So is Reiki something that you mainly need to do in person? Is it something that you can do in some way virtually today? Yes,
 
<strong>Patti Oskvarek ** 21:36
yes, I do Reiki virtually. And what I do is I have one client that I do FaceTime with. I have another that, you know, zoom, and we meet, and either on FaceTime or zoom, I've even done Reiki off of pictures onto to my clients, and they can actually feel the Reiki going through their body. You don't have to do it. You don't have to do it in person. You can do it virtually,
 
</strong>Michael Hingson ** 22:17
which is kind of fascinating, and it's great that you can do that and still have a good, strong impact on people. So how do you work that into or integrate that into the other coaching that you do?
 
<strong>Patti Oskvarek ** 22:35
So for for me, I will talk about, you know, there's, I have different things. I have Reiki. They can sign up for Reiki. They can sign up for leadership coaching, work life, balance coaching. I use affirmations with them too, so they they can schedule me for what they would like if they want Reiki, if they want coaching.
 
</strong>Michael Hingson ** 23:04
So they're somewhat different, yeah,
 
<strong>Patti Oskvarek ** 23:08
but with Reiki, it really helps if you're struggling with something going on in your life and you just want you just need to relax a lot of times, some ideas come up, or solutions come up as well, just like coaching with asking questions and going down deep into the situation, the client always has the solution. They just need to get there to have that solution come up for them
 
</strong>Michael Hingson ** 23:44
well, so you you certainly bring a lot of skills and offer a lot of opportunity in doing all this, which is really kind of cool. Do you find that sometimes you can integrate Reiki into your leadership coaching or some of the other things that you do in terms of you use that to get people to relax and be more open. Or does that happen?
 
<strong>Patti Oskvarek ** 24:12
Yes, yes. So you can do the 15 minute Reiki session and then go into a coaching session, because they're relaxed, they feel good, they're ready to open up and be able to look at things maybe a little differently than They were in their stress mode.
 
</strong>Michael Hingson ** 24:40
Okay? Which, which certainly kind of makes sense. Do you think that you're now really doing what you were meant to do? Is this really your purpose in life? Do you think
 
<strong>Patti Oskvarek ** 24:54
I feel it is i feel that i. So it helps people, and it helps people become better leaders, better people in general, because of the fact that they're taking time for themselves, as well as learning skills and learning how to deal with things in different positive ways, and it helps them figure out how to handle things better, because they're less stressed and more open To making positive changes within themselves and to help manage things in a in a better way than they were before.
 
</strong>Michael Hingson ** 25:49
Do you encounter people when you first start who are looking for a coach or whatever, but when you start to talk about work life balance, they resist it and say, Oh no, I'm really fine. And that you you figure out ways to open them up and get them to consider new ideas.
 
<strong>Patti Oskvarek ** 26:08
Yes, a lot of times, you know, people don't believe in work life balance. And what work life balance is, to me, is you find business and personal success, you must know how to find happiness in other areas of your life and learn the true meaning of work life balance, what may be work life balance for me, will be Totally different. For you, we each have different life stages, goals and likes and aspirations and work life balance is a continuous thing that you do continuously. It's finding what you want in your life and what you don't want in your life and incorporating ways to get the things that you do want in life so that you feel good in your living a purposeful, balanced life outside of work.
 
</strong>Michael Hingson ** 27:13
We've been talking a lot about work life balance. Maybe what we really ought to do, though, is define it a little bit. So really, what is work life balance.
 
<strong>Patti Oskvarek ** 27:22
So work, life balance is what really means you want in life. So say that you want to spend more time with your children, or you want to spend more time at home or things like that. Balance isn't this perfect wheel. It's what is your priority or what you want. A lot of people that work, 24/7, they have no friends, they have nothing but work. So it's incorporating, okay, what do I want in my life. Do I want a hobby? Do I want to go on vacation? What do I want in my life, and how can I achieve it, and then incorporating that into your life so that you have something more than work?
 
</strong>Michael Hingson ** 28:17
What do you do with the person who just says, Well, I really enjoy just working 24/7 or working all the time, but I don't need any of the other stuff.
 
<strong>Patti Oskvarek ** 28:27
Well, then I'm not the coach for them, right? And but I'll talk to them, and we'll, we'll see why that is, or how they feel, but if they're not willing to want to have anything more in their life than work, then that's not I'm not the coach for them. Unless they want to be a better leader, then I'll help them with those skill sets.
 
</strong>Michael Hingson ** 29:02
With but does that. When you start to talk about leadership and so on, are you then able to work back into the discussion ever the whole concept of work life balance, so that they understand work is great, but you will, but you're not going to become your best leader if you don't spend some time doing other things or relaxing or learning about leadership, which you can't do when you're just supposedly leading people or working, yeah, right.
 
<strong>Patti Oskvarek ** 29:31
I think it's all about relationship and communication. Once they get to know you, once you you're coaching them, you can work those other things into the relationship. It's all about getting to know them, then getting to know you, and to help ask the right questions to get them to a place where they'll be open to work, life balance and. That does happen when you build relationships with others and that they know, like and trust you, and they start to become open to looking at things a little differently, especially when you start asking questions about, what do they want in life? What are they missing in life? Those kind of things to really open up. Oh, there is more to life than just work.
 
</strong>Michael Hingson ** 30:28
Maybe we should also approach it from the other standpoint. What to you, does work life imbalance mean? So
 
<strong>Patti Oskvarek ** 30:36
work life imbalance is when you have an unmanageable workload and deadlines and emails and texts and productive meetings that spill over to your personal life, which causes you overwhelm and also your employees overlap well and just working through those tasks and how to delegate and time management and things like that to help with the imbalance. And that happens a lot. People take on more and don't ask for help, and teaching those skills on how to ask for help so that things can be more manageable.
 
</strong>Michael Hingson ** 31:20
How would you define what it really means to be a leader? That's probably a relevant discussion to have when we talk about leadership coaching and we talk about people leading other people. What is a leader?
 
<strong>Patti Oskvarek ** 31:33
Well, a good leader, yeah, a good leader, to me, is someone that learns from their mistakes and use tools that enhance them, such as journaling or sitting in self reflection, and invite input from their employees and from others to come up with solutions and new ideas. A good leader listens with compassion and understanding and assists whenever possible, and is willing to stand out and be part of the solution so that they can help their goals and be very compassionate and listen to your employees, find out what's going on, build a relationship of trust. That is what a good leader is. To me,
 
</strong>Michael Hingson ** 32:21
trust is a very, extremely vitally important part of the process, and we oftentimes forget or just aren't really willing to deal with trust. One of the things that I say often about dogs is that dogs love unconditionally, and I think that is true, but dogs don't trust unconditionally. But the difference between a dog and a person, typically speaking, is the dogs are, at least, generally speaking, unless some incredible trauma happened to them, dogs are are open to trust and open to trusting, and you have to earn their trust, and they have to earn your trust. I think there's, there's nothing better than a two way trusting relationship between person and dog when that really happens. And I know that I when working with guide dogs, it's all about developing a trust. And I think it takes a good year to truly develop the trusting relationship. But trust is an extremely important part of it, and if you don't develop that, you'll never be able to to lead or or truly influence what is, what is going on in your life and and others.
 
<strong>Patti Oskvarek ** 33:40
Oh, I love that. I definitely agree. And if you make a mistake, say sorry and explain what happened in really opening up the communication with the person that you made the mistake with and learn from those mistakes. That's the most important thing. Reflect on it. What could I have done differently? And always keep that in mind when you're making decisions, really think it out. And there are times when you can't, and I understand that, but you're doing the best that you can, and you learn every day from those life lessons to be a better manager, a better leader, a better person, a better parent, a better spouse, all of those things. Each day you learn something new, and you continue on to do the best you can and to continue to be compassionate and empathetic to others. One of
 
</strong>Michael Hingson ** 34:48
the things that I would say about leadership and leading is that leaders have to work at really work at understanding the 10. Balance of the people who work for them or who they lead, and the part of the reason for that is there may very well be times that someone else is better suited to take the lead in a particular situation, and the good leader knows when to allow that person to excel and lead and take control, to deal with whatever comes along, and then the leader who is overall responsible can can then step back in when necessary. But Good leaders know when to give up leadership to those who are better talented and better suited for a particular situation than they Oh,
 
<strong>Patti Oskvarek ** 35:43
I definitely agree with that. It's so important to know who to give tasks to and not to micromanage. And what I found in leadership is they'll come up with some great ways to do things that you never thought of and to praise them for that it's really important to give people the chance to learn and expand and grow, and that's what a leader does. They help people see things about themselves that they didn't see within themselves, and
 
</strong>Michael Hingson ** 36:29
help them bring that gift out. Yes, I once attended a seminar conducted by an organization. It was a leadership seminar, and the person running it was long term president of the organization, and he asked a question on one night, and well, one night, the Saturday Night of the seminar, he said, What is the most important thing that he is president and All of us should be doing in the organization, and people talked a lot about the vision and the mission and other things like that. And he finally said, but that's not the most important thing. The most important thing that we have to do is look for the next president and leader of the organization, and His ego was such that he was willing to recognize that the time would come that he would need to retire and that someone else did need to take the reins of the organization, and that, in fact, did happen, But I thought it was a very profound statement on his part to say the most important thing we could be doing is looking for the next long term leader of the organization, because otherwise the organization's not going to survive.
 
<strong>Patti Oskvarek ** 37:53
Yes, that's so true, and helping your staff learn new things and to train them in a variety of things. And even in your position, does good for you, does good for them and does good for the organization. I always, I always trained my staff that if I left, and that's what I did, is they could, they could run everything without me there, and that's so important.
 
</strong>Michael Hingson ** 38:30
One of my philosophies when I was running a sales organization and being a sales manager and so on is I always said to employees, I'm not here to boss you around. I hired you because you convinced me that you could sell the product. But what you and I and it's an individual thing with each employee, what you and I need to do is to figure out how I can add value to what you do and enhance what you do to make you more successful. And not everyone got that
 
<strong>Patti Oskvarek ** 39:04
right. Yeah, it's very important, and that's very important, to learn how to communicate with each staff member. You're going to communicate differently with each staff member because they're different individuals, and they think differently, and they have different wants and needs. In being a good leader, you figure that out. There's going to be some people that want to move up, and there's going to be some people that just want to stay in the same job, but you help expand them in in them grow in the way they want to help in the company. Yeah,
 
</strong>Michael Hingson ** 39:46
yeah, and, and some people just want to stay in the job. They don't have the aspiration to become boss or whatever, and that's okay, but they certainly still have good talents that you want. To be able to help expand and integrate into the organization, right?
 
<strong>Patti Oskvarek ** 40:07
And and giving them new things to do and try, really opens up for them to feel successful and to figure out, oh, maybe this is what I want to do. Everyone's a leader. Even the people that don't want to be a leader, they're a leader in some way of what talents they have and how they show those talents, and how they work, and things like that. And a lot of people don't recognize that.
 
</strong>Michael Hingson ** 40:38
Tell me if you would something about your style as a coach, I think every coach and every person has different styles of doing things. So what's your style?
 
<strong>Patti Oskvarek ** 40:46
Well, as we talked about before, I'm unique in my leadership and work life balance coaching, because I incorporate Reiki and affirmations during my coaching session, and I love helping others find their passion and their purpose and the confidence and all that they do. And I coach the whole person, whether it's work and personal life, because both of them affect each other, and that's my unique coaching. Because when I start coaching somebody, we we first begin with one thing, and then eventually we figure out there's more that that's uncovered of what they really, truly want coaching on.
 
</strong>Michael Hingson ** 41:35
So as a as a coach, what is it you really do? I mean by that what really is the purpose of a coach when they're in when they're interacting with someone? So
 
<strong>Patti Oskvarek ** 41:48
a coach asks questions to help the person solve whatever they're wanting to solve, and by those questions, the person being coached has the answers and solutions, and they develop those solutions. As you ask those questions, it opens up things that they never thought about, and really comes to what is really going on and what they really want, and what they really want to achieve, and having an action plan to do it. If I just tell somebody, oh, this is the way you should do it, people aren't going to do it. They have to come up with that action plan within themselves to really invest in it and really want to do it, and that's where a coach comes in. Say, you have a struggle with an employee and you really don't know what to do, and just talking to somebody about it is so important because a lot of times, managers and supervisors and middle management don't have anybody to talk to. They're being squeezed from the top and the bottom right, and they feel like they have nobody to really share what's going on and at home, your your your spouse or your loved ones don't want to hear it, right? So a coach helps open up that communication and to come up with solutions to what that situation is, and to also be there to listen to listen to the person everybody wants to be heard. Lot
 
</strong>Michael Hingson ** 43:44
of truth to that. And one of the things that I read when I was studying up on on coaching and so on, was that very thing, you don't even necessarily have to have the answer, even though you think, Well, you may or may not even think you do, but you don't need to know the answer, at least initially, but it is all about asking questions and getting your client to explore Yes, and that is such a cool thing, and it is something that is as valuable in coaching as it is in teaching or Whatever you do, it's really important to get people to explore and figure things out for themselves. And you can guide but you can't give people the answers. It never works, right?
 
<strong>Patti Oskvarek ** 44:33
And when they come up with what they're going to do, or how they're going to approach the situation, or even practice how they're going to deliver it with your coach, it's much more successful because you really want to do it
 
</strong>Michael Hingson ** 44:51
well. Coaching has certainly gotten a lot more popular over the past, oh, 10 to 20 years. It certainly isn't something that we. Used to hear a lot about when you were back at Dairy Queen and all that coaching wasn't something that people talked about, much less work life balance. So we've, we've come a long way. I would think,
 
<strong>Patti Oskvarek ** 45:14
yes, we have. Like I said, when I first heard of coaching, I didn't know what it was.
 
</strong>Michael Hingson ** 45:22
It's a growing industry, and for people who do it and do it well, it's a it's a very successful industry, and I'm sure that you would say it's financially successful, but even more important, it's successful because you are rewarded when you see your clients succeed and become better than they were. Can you share any kind of stories of some of someone you coached and kind of where they started and where they ended up being a whole lot better than they were? You don't need to obviously mention names or anything, but just curious, if you have a story that comes to mind, yeah.
 
<strong>Patti Oskvarek ** 45:59
Okay, let me so there's a client that he wants work life balance, and he also wants to write a book. So we worked on incorporating action to be able to find the time to write the book, and to continue to write the book, and be motivated about writing the book because he has something important to share with the world, and to keep that up, and to not let go of that dream and to work through those fears of failing not to write the book or complete the book. So that's one way of incorporating work life balance into something that you want to achieve, and that's what I worked with him on. He's continually writing his book, and when he and I help motivate him and help him continue to know that that's something important for him that he wants to do and complete. So that's kind of a situation with the work life balance is okay? How am I going to write this book and get it completed by the time the deadline and all of those things? So it's incorporating action and actually following through with it and making sure that the book is being completed.
 
</strong>Michael Hingson ** 47:41
It's not the easiest thing in the world to write a book, but on the other hand, I think that most everyone has stories to tell. They may not know how to write a book, but they probably have the contents of a book inside of them somewhere.
 
<strong>Patti Oskvarek ** 47:59
I definitely agree, and it's it was working through some of the fears of what had happened in the past, of not being able to finish the book, so getting past those fears, and getting past everything, and being dedicated to time management and all the things of getting and writing that book.
 
</strong>Michael Hingson ** 48:23
So is he still working on it, or has he written his book? Yeah, he's
 
<strong>Patti Oskvarek ** 48:27
still working on it. It's a current client. But I wanted to kind of give an example of how you work, work, life balance into something else that you want to
 
</strong>Michael Hingson ** 48:36
achieve. How's the book coming along? Good. He's
 
<strong>Patti Oskvarek ** 48:40
really motivated, and he's spending time each day writing the book, so it's coming along.
 
</strong>Michael Hingson ** 48:48
That's exciting. Any idea when, or does he have a goal as to when he wants to have it completed?
 
<strong>Patti Oskvarek ** 48:55
He wants to have it completed by next year. Okay, so he's on the right track. It's writing all of his ideas and writing it, and then you got to go through the other stuff that's after it, as you know, yeah,
 
</strong>Michael Hingson ** 49:13
have you written a book?
 
<strong>Patti Oskvarek ** 49:15
I have been in a collaboration of a book. I've wrote a chapter. I haven't wrote a full, long book, but I do write blogs. Well,
 
</strong>Michael Hingson ** 49:28
maybe that will happen someday, but the fact that you written a chapter and you're collaborating on a book certainly adds value and helps too. Yes, it does. So how does I think? Again, this is something we've kind of gone over a lot of this. But how does coaching overall help people in the workplace and in their in their individual lives? And when should people look for a coach?
 
<strong>Patti Oskvarek ** 49:55
Good question. So coaching is really. Good for individuals who want to achieve something but don't really know how to get there or need a little help getting there, and we're there to listen and ask questions and get you to where you want to be. Everybody can use a coach, even coaches need coaches, because they help you achieve things that you never thought were possible and dreams come true.
 
</strong>Michael Hingson ** 50:34
And I've actually talked to several coaches who have made that very same point, even coaches need coaches, and the value is, of course, both sides learn when that happens. Yes,
 
<strong>Patti Oskvarek ** 50:47
it, it's the most wonderful thing that's ever come into my life.
 
</strong>Michael Hingson ** 50:54
So do you have a coach? I do? I do in addition to your husband? Yes,
 
<strong>Patti Oskvarek ** 51:02
my children, well,
 
</strong>Michael Hingson ** 51:04
there's that too. Yeah, your cat, yeah, well, actually, your cat's your boss.
 
51:10
But yes,
 
<strong>Michael Hingson ** 51:13
well, so you so where are you located?
 
</strong>Patti Oskvarek ** 51:18
I'm in Arizona. You're
 
<strong>Michael Hingson ** 51:19
in Arizona. But you do? You coach all over the world, or mainly around Arizona or what?
 
</strong>Patti Oskvarek ** 51:26
Yeah, I coach virtually, so all over the world. I take clients from all over the world. Yes,
 
<strong>Michael Hingson ** 51:34
pretty exciting, yes. Well, if people want to get a hold of you and want to explore working with you and having you help them or whatever. How do they do that? And where do they go?
 
</strong>Patti Oskvarek ** 51:47
They go to my website, which is coaching for inspiration with <a href="http://patti.com" rel="nofollow">patti.com</a> and Patti spell, P, A, T, T,
 
<strong>Michael Hingson ** 51:54
I say that one more time coaching,
 
</strong>Patti Oskvarek ** 51:57
coaching for inspiration with <a href="http://patty.com" rel="nofollow">patty.com</a> and Patti is spelled, P, A, T, T, I Okay.
 
<strong>Michael Hingson ** 52:08
And is there anything that they should specifically look for when they go there? Or how do they start?
 
</strong>Patti Oskvarek ** 52:14
Okay, so I have my about page, I have my coaching page, I have just my blog. Everything's on my website. So if you want to schedule coaching with me or Reiki with me, you just go to the coaching page or the Reiki page.
 
<strong>Michael Hingson ** 52:37
Now you do other things, like podcasts, don't you? Yes,
 
</strong>Patti Oskvarek ** 52:41
I have two podcasts. One is called building better relationships at home and at work with Angela and Patti. And Angela is my co host, Angela ambrosia and and then I have a five minute or so podcast, mini podcast called Exploring life and work with Patti. And I talk about managers and supervisors situations in their work life, in their home life, and it's called Exploring life and work with Patti, from chaos to calm.
 
<strong>Michael Hingson ** 53:19
And where can people find the podcasts
 
</strong>Patti Oskvarek ** 53:22
on Spotify, or any of the listening platforms? And I'm starting to put them on YouTube, on my YouTube channel. Yeah,
 
<strong>Michael Hingson ** 53:32
I started doing that with unstoppable mindset in 2022 and although still the majority of people listen to the podcast. There are people who like to watch the YouTube podcast as well. So we do that. Yes, we, we accommodate our sighted friends.
 
</strong>Patti Oskvarek ** 53:56
Yes, yeah, I'm I'm still in the beginning process of putting all my episodes for both onto my YouTube channel, but that's one of my goals, is to successfully do that as well. So I have a few on there, still working on it.
 
<strong>Michael Hingson ** 54:15
Well, I want to thank you for being here with us for this hour. This has been very enjoyable and a lot of fun, and I thought it would be, and I'm really glad that we had a chance to do it. And you know, if you ever want to come back, you're always welcome. If you have more things that you want to talk about, we'd love to have you come back and chat with us some more. I think it would be a lot of fun, but I really am grateful that you came, and I'm very grateful that all of you listen to us out there today. We really value your input, so please let us know what you thought of our podcast. I'm sure Patty would like to hear please go visit her at coaching for inspiration with <a href="http://patty.com" rel="nofollow">patty.com</a> but. I'd like to hear from you, and you can email me. It's easy. It's Michael H I M, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael Hinkson is spelled M, I C, H, I N, G, s, o, n, so Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>, we'd love to hear from you. Love your thoughts and please, wherever you're listening to us, give us a five star rating. We value that a lot. We hope that you'll like us well enough to do a five star rating. But we do want to hear your thoughts and Patty for you and for all of you listening, if any of you know of anyone else who ought to be a guest on our podcast, on unstoppable mindset, we'd love to hear from you. Let us know. We're always looking for guests. We will respond, and we'll take your advice very seriously and probably draft your guests to or your ideas to come on as guests on the podcast. So once again, though, Patty, I want to thank you for being here. This has been incredibly enjoyable, and I'm really glad that we had the opportunity to do it. Thank you.
 
</strong>Patti Oskvarek ** 56:09
Thank you, Michael, for having
 
**Michael Hingson ** 56:16
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Work-Life Balance Coach with Patti Oskvarek</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f25077d0-51d7-4863-bf33-6f850b5d58af.mp3?source=rss&amp;ext=asset.mp3" length="84025931" type="audio/mpeg" />
<itunes:episode>304</itunes:episode>
</item>
<item><title>Episode 303 – Unstoppable Holistic Brain Health Practitioner with Tina Huang</title>
<guid isPermaLink="false">https://pinecast.com/guid/c8b36f97-a06d-4dfe-8f6b-5f4a52d19042</guid>
<pubDate>Tue, 21 Jan 2025 10:00:36 -0000</pubDate>

<itunes:duration>01:05:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/be9db1a5-3728-46d3-88a3-550d6fe6351c/UM303-Tina_Huang-Coverart.jpeg.jpg" />
<description><![CDATA[<p>If you want to hear the story of a truly unstoppable person then listen to this episode and our guest, Tina Huang. To begin, Tina grew up with a hidden disability which still does not really have a name. Tina will tell us how she battled through school up through under graduate and graduate studies knowing she was different, but not getting any real support to find out why she had so many difficulties with the learning process. Even so, not only did Tina have challenges, but she found on her own ways to get by and even excel.
 
In addition to her learning disability she lately has also had to battle what she calls “being environmentally sensitive”. She has had to face mold in three different homes which caused her to face serious illness. As she will tell us, however, she has come out the other side and is again open for business helping others who face similar difficulties as she has faced.
 
Tina has not only learned pre-covid how to be a good healer, but due to all the challenges she has faced she has found improved healing methods that have helped her. She is using her newly learned skills to do even more to help her clients. Tina clearly is committed to living and being unstoppable. She has lots to offer as you will see.
 
 
 
<strong>About the Guest:</strong>
 
For the 1st half of my life, I struggled with learning disabilities, severe stomach pains, depression, anxiety, and horrific self-loathing.  My father was always angry, and we were constantly walking on eggshells around him. I never could please him.  We lived in Hong Kong for 4 years where my parents put me in a Chinese speaking school, and I hated it.  I never was able to learn the language well enough to make friends.   
 
Life was better after returning to the US, but in high school I was starting to notice that I had to work a lot harder than my peers.  In college I got my degree in computer science and then became a software engineer, but I had no love for computers.
 
Meanwhile my ailments and concerns were either dismissed by doctors, or inadequately addressed, or I was told I had to just accept my limitations.  This was fueling my depression and despair, so I decided for my own mental health, that I had to refuse to accept their limitations.   I decided that if they didn’t have answers, I had to find them.  It was my only hope!  I applied to get my Ph.D. in neuroscience and went to the University of Rochester.
 
But in graduate school, we had lectures that would last for 4 hours and I couldn't keep up.   There weren't any textbooks, and I kept missing key points.  I constantly had to ask a classmate to help me fill in the gaps.   I was having frequent panic attacks about whether I'd be able to stay in grad school.  My peers seemed to be able to have relatively balanced lives, but I constantly had to turn down social activities to study.  Several professors suggested that I consider doing something else, but they argued that if I couldn't handle the classes, the research was going to be infinitely harder.  I disagreed.  I'd always been good at projects.  It was the memorization that I struggled with.  I was finally diagnosed with a learning disability in my last academic class in grad school.
 
My senior lab advisor dropped my funding when I told him I had been diagnosed with a learning disability. </p>
<p>My only chance of staying in grad school was to write my own NIH grant.  I did.  The head of the Neurobiology &amp; Anatomy program offered to read my grant the night before it was due.   He told me it was the best NRSA grant he'd ever read, and that he had no suggestions for improvement!   It got funded on my first submission!  This was a first in all 3 neuroscience programs in my grad school (University of Rochester)!
 
In my 5th year in grad school, I realized I wasn't great in the lab, and didn't love doing research on animals, so I took off for a badly needed vacation for a month in India.  My travel partner mentioned wanting to get his Masters of Public Health, and I couldn't wait to learn more about it.  When I got back, I discovered the field of epidemiology and realized that this was a MUCH better fit for me.  So after getting my Ph.D. I went to Johns Hopkins for a postdoctoral fellowship in psychiatric epidemiology.  I did a postdoc in nutritional epidemiology at Tufts University,  some research with Transparent Corporation, and then ended up in a couple of postdocs that went south for various reasons, and I had to leave the field.  I was devastated.  I knew that if I had the support I needed, I would have been able to make a much bigger difference in Alzheimer's research, but apparently that wasn't my destiny.
 
Out of my despair, I sought ways to heal from my trauma.  I had already seen a psychiatrist at the best medical school, and counselors for decades, but I still hated almost everything about me.  Things had to change!  So I kept searching for anything that would help.   And that is when I discovered energy medicine.  I noticed that I was for the first time getting relief from my trauma for the first time in my life!  When I felt like my research career had ended, I started my business as a holistic brain health practitioner when I realized that I could help clients address their root causes quickly and efficiently with my intuitive skills. 
 
Because I didn’t have any business skills or support, it took a long time for me to have a full practice, but in 2021 I had a full practice with a waiting list.   Then in early 2022 disaster struck.  I had to evacuate from 3 homes over 5 months due to mold and toxins.   The first 2 killed my beloved soulmate kitty.    Then I bought a condo and had to evacuate 2 weeks later due to toxic mold and parasites.  The toxic mold came from the attic and chimney, and the stress of having to compel the HOA to remediate, while I was having relentlessly terrifying symptoms and unable to live at home was too much. I was out of money and had to live with strangers while I was extremely sick and immunocompromised in the middle of COVID.   I also got extremely environmentally sensitive and couldn’t interact with paper, my clothes, bags, my computer or phone safely for about a year.  
While I was an excellent healer before this trauma, I’ve been forced to relentlessly search for better and better ways to heal safely.   Luckily, it’s been paying off, and I'm no longer environmentally sensitive and finally able to work again.  I need to rebuild my business as quickly as possible to pay off my debts so I don’t lose my home.   I’m on a mission to help others with similar issues, so less people will have to endure the hell that I’ve been through.  But I'm unstoppable.
 
<strong>Ways to connect with Tina:</strong>
 
<a href="https://tryholisticbrainhealth.com/" rel="nofollow">https://tryholisticbrainhealth.com/</a>
<a href="https://www.facebook.com/tryHolisticBrainHealth/" rel="nofollow">https://www.facebook.com/tryHolisticBrainHealth/</a>
<a href="https://www.facebook.com/tina.huang.353" rel="nofollow">https://www.facebook.com/tina.huang.353</a>
<a href="https://www.linkedin.com/in/tinalhuangphd/" rel="nofollow">https://www.linkedin.com/in/tinalhuangphd/</a>
<a href="http://www.youtube.com/@TinaHuangPhD" rel="nofollow">www.youtube.com/@TinaHuangPhD</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Greetings once again, everyone. I am your host, Mike Hingson, and you are listening to unstoppable mindset today, we get to do one of those things that I always love, and that is, we get a guest who I met at a recent podapalooza event. And if you don't know what podaPalooza is? Because you haven't kept up with this here. PodaPalooza is an event that happens four times a year, and it is an event for people who are doing podcasts, who want to interview people, people who want to become podcasters, and are wanting to learn how and it's also for people who want to be interviewed by podcasters. I think that covers everything. So it really is all things podcasting. And we had one earlier in June. And out of that, I happened to meet this very interesting lady, Tina Huang, who said that she wanted to come on unstoppable mindset. And I thought that would be a good thing. So here we are, Tina, welcome to unstoppable mindset. We're really
 
<strong>Tina Huang ** 02:24
glad you're here. Thank you for having me, Michael and
 
</strong>Michael Hingson ** 02:28
I didn't tell her that we would be nice, but we will.
 
<strong>Tina Huang ** 02:34
I'm always nice.
 
</strong>Michael Hingson ** 02:35
Well, there you go. See that's what works. As I did tell Tina, I think I told you, if I didn't, then I'll tell you now that there's one hard and fast rule on this podcast, and that is, everyone has to have fun. So there sounds great. So that works.
 
<strong>Tina Huang ** 02:51
I'm always up for fun. There you
 
</strong>Michael Hingson ** 02:53
are. It's always a good idea to have fun. Well, let's start maybe by kind of learning a little about the earlier Tina, growing up and all that. Why don't you tell us a little bit about that, and then we can, and I know from reading your bio, we can then go into all sorts of things from there.
 
<strong>Tina Huang ** 03:09
Yeah, well, thank you for asking. Michael. I actually had a pretty difficult childhood growing up. It's not a fun topic, but I'll kind of go into some some brief aspects about it. So I was born in the United States, but I moved to Hong Kong when we were when I was about six, seven years old, after first grade, and my parents put me in a Chinese speaking school, and I didn't speak Chinese at that time, and they my dad was like, you know, you got to learn Chinese by immersion. And I have to say that I really, really, really struggled. It was so hard for me. We had to memorize our Chinese lessons, and it would be only a paragraph, but the way I would memorize would be that, I mean, it was just I realized that just the standard, like repeating sentences over and over again wasn't working for me. So I finally went down to the method of memorizing one character and then adding another character and memorizing two characters and then memorizing three characters. I mean, it was so slow and so methodical. And at first grade, I was like, up till like, after midnight, studying for these stupid exams, these Chinese lesson exams. And my sister, my younger sister, was not having these kinds of problems at all, and so nobody picked up on something, that something was wrong, but that was kind of a beginning indicator that was something, that something wasn't going well for me. I hated Hong Kong, to be honest. It was just such a struggle. And I really miss speaking English, you know, I didn't. It was very hard to make friends when I was struggling so much with the language, and I get caught, get get, got put in different classrooms every year, because the way, my parents decided that to to keep us in school, they had a class that would go from morning to afternoon to morning to afternoon, but they want to keep me in the mornings. And so I had different, different classmates every. A year. So it was a real struggle. And I was very happy to get back to the United States, where I was like, oh my goodness, we're speaking English again. And and suddenly I went from being and I, and before I had left for Hong Kong, I was actually, like, grades ahead of everybody else. I was like, in third they, you know, even though I was in first grade, I kept getting put in, like, with the third graders. So this, you know, going from being the super smart kid to the super dumb kid was a real challenge. So when I came back to the United States again, I was a smart kid, but things my school schools got a lot harder as I got into high school, but especially undergraduate and then graduate school, where I was just really struggling in in classes in terms of absorbing information. And
 
</strong>Michael Hingson ** 05:47
what year was this roughly
 
<strong>Tina Huang ** 05:49
that I went to Hong Kong?
 
</strong>Michael Hingson ** 05:51
No say, when you went to undergrad, when you started college. I started
 
<strong>Tina Huang ** 05:55
college in 1986 Okay,
 
</strong>Michael Hingson ** 05:58
okay. The reason I asked is that we've learned so much about learning disabilities and so on since that time, yes, so it's not too surprising. But anyway, go ahead, yeah, and
 
<strong>Tina Huang ** 06:10
back in those days, for listeners who are younger, we knew hardly anything about learning disabilities, and we might have known about dyslexia when I was young. I don't know, we might have known about add but, you know, it was not something that was discussed. It was very rarely known about, right? So, yeah, and in fact, I went to graduate school in neuroscience, you know, I'm gonna skip move forward to that. And even in my neuroscience programs, we were not talking about learning disabilities back then, I was kind of appalled. I was like, we're not talking about learning disabilities and so, and that will apparently, was in the developmental biology section, but it wasn't in, or it wasn't actually in developmental biology. It was more like developmental psychology, yeah, where it was discussed, but it wasn't, it had not been brought into the neuroscience arena at all.
 
</strong>Tina Huang ** 07:02
Well, when
 
<strong>Michael Hingson ** 07:03
or let me rephrase it differently, what did you finally discover was your actual learning disability? Was it dyslexia? Or what was it? No, it wouldn't be dyslexia, because that wouldn't answer the issues of learning from an auditory standpoint, Chinese, although that's a language with a lot of nuances anyway,
 
</strong>Tina Huang ** 07:24
yeah, that well, so the the learning disability that doesn't actually have a name, it was just called an accumulative learning disability. You know, some people have auditory deficits. Some people have visual deficits. I had everything deficit in terms of, well, everything they tested deficit. And I should say that I didn't actually get diagnosed with learning disability until my last year of classes in graduate school, and it was because of the times, really, because there was just so little known about it. But I had extensive testing with a clinical psychologist, and what they discovered was that that I was exceptionally brilliant in some ways and exceptionally handicapped in others. And what I was struggling with, and what I still struggle with, it's just accumulation of information, a lot of information. And in graduate school in neuroscience, we actually had classes that lasted for four hours. And imagine four hours of intense, yes, not conducive to learning at all.
 
<strong>Michael Hingson ** 08:23
Disability notwithstanding, oh,
 
</strong>Tina Huang ** 08:25
my goodness, yeah. And, and, you know, it's a little frustrating to me. You know, in a neuroscience program that they'd actually allow that, like, how do they not understand that, that a four hour lecture is not a good idea for anybody. But you know, of course, especially with people learning disabilities. But you know, they weren't here there to accommodate people learning disabilities, even though two of us had one, one of my friends, we only we. You know, graduate school programs aren't necessarily large. Mine was only seven. No right between seven and 13 people in each class, depending on the the the class. And so I think in our program officially, there were nine or 11 or something like that, because it varied a bit depending on the year. But one, one of the women had dyslexia, and then there was me, and I really the it's a cumulative learning disability. So basically it means that, you know, if there's a lot of if there's too much information being presented at once, I'm not going to be able to retain it all. And it really shows up a lot in languages. Like, because there's just languages are almost they come out from nowhere. I have a really hard time remembering names unless they're common. Like, I don't have a problem with Michael, but if you give me a Chinese name that I've never maybe a language like Arabic or something like that, that I don't know Well, I mean, that's going to be or I don't know at all, that could be a real challenge unless I've heard that name before, or if it's simple to pronounce. But the more complex a name is, and the more foreign it is, the harder it is for me to remember, right? So it's, it's an. It's a learning disability that sort of requires that really baseline learning and and you know, that idea that, like people, can just jump into a foreign country and absorb that is exactly what I can't do, right? There's no immersion aspect of of what I do just FYI, I'm not making these funny. All these strange symbols are coming up on zoom that I'm not making. So I'm going to see if I can stop that. But I'm not making those purposely.
 
<strong>Michael Hingson ** 10:31
That's okay. And I'm not hearing and I'm not hearing them, so it's okay, okay. But the it's, it's interesting. So you went through most of of school, not really understanding why you were and you obviously observed that you were different, but you had no real understanding of why you were different or how you were different other than you just couldn't get material absorbed the same way most people did
 
</strong>Tina Huang ** 11:00
Right, right. And yet it was very confusing, because I was often told, Oh, you're really smart. You're so smart, you know. And I know that, like in some ways I am, you know. And actually, right now, they're only talking about it, but there's this term called twice exceptional. And twice exceptional is when you are exceptionally brilliant and yet exceptionally handicapped at the same time, and that's, you know, when you and somebody asked me really recently, you know, so isn't everybody neurodivergent, right? Doesn't everybody have these differences in their learning? And my answer to them was, yes, we all have different brains, and some of us are stronger in some ways and weaker and other ways. But when you have a disability that's so severe that you cannot have a normal life, you can't you can't have any balance in your life, or you need accommodations, and you can't function. You can't survive with the way society is expecting you to survive based on your disabilities. That's when you have a quote, unquote disability, is when societies, the society is not geared to help you thrive.
 
<strong>Michael Hingson ** 12:07
Course, the the issue with disabilities in general, and it's something that we talk about from time to time, on unstoppable mindset, when the opportunity arises, I submit that everyone on the planet has a disability, and the problem for most people is they're light dependent. Why is that a disability? Just watch the power suddenly go out where you are, especially at night, but even during the day, I've seen that happen during the day, power goes out, lights go out suddenly. Everybody's scrambling to try to find a smartphone or a flashlight to be able to see, because they're not used to functioning without light, and the reality is that their disability of light dependence is covered up because we have focused so heavily on making light on demand available. But it doesn't change the fact that the disability is still there, it's just covered up a lot, right?
 
</strong>Tina Huang ** 13:04
But you don't need it to survive either, unless, unless we have a power outage, right? So you, you know, you are much more prepared if we all have a power outage than most of us. But, yeah, situation often, then, then you would be in better shape. But if we don't have power outages, if we live in a country where that's not a common problem, then you know, other people are an advantage because they can see, right?
 
<strong>Michael Hingson ** 13:33
Oh, no, I understand that, but. But the point is, though, that if you want to level the playing field, the reality is, everyone has a disability of some sort. It's just that for most people, the disability is really covered up because we have light on demand. We don't have light on demand necessarily in Uganda and other places like that, where there isn't power or a lot of power. I actually talked with someone yesterday who's going to come on unstoppable mindset, and they offer to children solar powered lamps so that they can study because they don't have power to be able to have lights to study at night, but if they have solar powered lamps that charge up during the day, then in fact, they can continue to study at night, unless They take a different tact and learn braille or something like that, but sighted people aren't going to do that, and that's okay, but the bottom line is, it still proves that everyone has some sort of disability. What we don't tend to do nearly as much as we ought to is recognize that while everyone has different gifts. We shouldn't knock somebody just because their gifts are different than our gifts, right?
 
</strong>Tina Huang ** 14:47
And actually, I want to expand on that quite a bit, because there is, if we think about this a little bit more broadly. Well, first of all, there's, I don't know if you're familiar with Oliver Sacks, books he wrote. A Man Who Mistook His Wife for a Hat. He's a famous neurologist, and he talks about people who are differentially abled. He himself, I think, would be considered twice exceptional. He is the kind of person that he has a facial AG, nausea, where he cannot recognize people when he sees them. And in fact, it's so bad. It is so bad that if he looks in the mirror, he doesn't even recognize himself. And that's just insane. That's that is extreme. So he, he is also absolutely a brilliant writer and a brilliant neurologist, and he writes a lot about people who are differentially abled. So he has, you know, he's written about amazing stories of like, for example, there's a drummer with Tourette's syndrome, and as soon as he takes his medication, so he's a absolutely brilliant drummer. And as soon as he takes his medication, he loses that, that profound ability to drum in the way that he normally does. It's just, it's fascinating about what you know, how things can be influenced by our disabilities or the drugs that we take and so forth. There are other stories like, I don't remember whether it was Oliver Sacks or somebody else who wrote about a man who could smell as well as a dog, right? And imagine having the sensory receptors of of pets, right? And if we think about disabilities, it's like, well, you know, if you compare, if we compare ourselves to our dogs and their olfactory senses, well, we, you know, in some ways, we could say we all have disabilities, right? Because there are dogs that can sniff out COVID Or, you know, help us figure out where mold is and so forth. And you know, most humans, the vast majority of humans, aren't built for that. You know, we have there are animals across the animal kingdom that can see a lot of things that we can't see or detect energies that we can't see. And so when we think about this, I mean, and within the human spectrum, there are people that are very right brained and have intuitive abilities that most of us don't have, right so you know that, and so we are all differentially abled. That is true, and sometimes our handicaps actually lead to our brilliances. There's a fascinating story, I think it was on a hidden brain where somebody had a head injury, and after the head injury, they developed these amazing, incredible musical skills that were just beyond imagination. You know, like, suddenly, this person, without training, became a professional musician. It's like, so the brain is absolutely fascinating, and it's one reason why I'm a neuroscienter. I have training in neuroscience is because these differential abilities that people have are mind blowing and mind you know, and it's just fascinating to realize that we are we're all limited in our ability to perceive truth. We are all limited. And I think if we recognize that and know that, like it's dependent on our experiences and our own sensory systems, which are they're limited because we're human and we're not necessarily, we don't have all the sensory system systems that exist. It's just good to know. It's very humbling, and it's also helps us realize that there's all this new stuff to learn in these perspectives, to to learn from.
 
<strong>Tina Huang ** 18:24
And
 
</strong>Michael Hingson ** 18:26
I have always been a proponent of the concept that in reality, we should always be learning. And if we ever decide we know all we need to know and stop learning, that's such a horrible thing to do, because there's always new stuff to learn, always, always, which is what makes life so fun. I was at the University of California at Irvine a week ago tomorrow, actually, so last Thursday, and so I was down there because I was inducted actually into phi beta, kappa as an alumni member, which is kind of cool, because I wasn't able to to join when I was in in college, because they were just forming the chapter when I was leaving. But I was visiting one of my thank you. I was visiting with one of my old physics professors, actually a couple of them. And I brought up, you know, we were talking about how, how physics has learned so much, but there's still so much to learn. And I said, Well, someday we'll finally figure out the unified field theory that combines everything. And one of the professors said something that's very interesting, and I think is very true. He said it may not even be unified field theory. It may go off in completely different directions, which is new from the way it used to be. But the fact is, we're learning so much that we are. We're learning and discovering that things we thought aren't necessarily the way they are, and we have to continue to grow. And I think it's so much fun to see that sort of thing happening. Yeah,
 
<strong>Tina Huang ** 19:57
and I have to say, I mean, that's part of being an unstoppable. Having an unstoppable mindset, right? One thing that I talk about as a holistic brain health practitioner is that, you know, the reason why I'm a Holistic brain health practitioner, I should say, is because of my differential brain, my brain that doesn't, doesn't, isn't very, very conducive to an environment like medical school. So I basically did the PhD route and did postdoctoral training in epidemiology in order to to develop my expertise in root causes, which is what I'm an expert in. But as I talk to clients or the public in general, a lot of people struggle with symptoms that they don't understand or characteristics they don't understand. And Western medicine, you know, as brilliant as it is, and I'm not going to, you know, I'm not bad talking western medicine, but I think in the United States, we put a little bit too much faith in western medicine, and believe that it should be able to address everything. And right now it doesn't, and it may not ever get that way, until they start to open their mind up to look at what other cultures are doing. Chinese medicine, for example, has so much brilliance. Energy. Medicine has so much brilliance. The Amazon has so much brilliance. And if we stick to the idea that we need to think about it only in terms of the way that Western medicine is able to do it, and they are thinking about it in from a, you know, if you look at physics, they're looking at it from a It's not quantum mechanics, it's the other kind of mechanics. What is it? Classical Mechanics, right? It's a classical way of looking at things, but quantum mechanics is really like, that's where the magic happens, right? And if they're not incorporating that way of thinking, then they're going to think that everybody who's doing using methods, using quantum mechanics is crazy. But physics can prove that quantum that particles can be in two places at once. So in physics, can prove all these things that sound absolutely crazy, but work in energy medicine, and so the idea that like that, you know, I think I want to see, like Western medicine, just the whole field, be a little bit more humble in some ways. You know, when you go to a doctor, if somebody shows up with symptoms that that they don't understand, instead of calling them crazy, I want them to say, Oh, that's interesting. Let me, let me learn more about what's going on for you and see if I can figure out what those causes are or what to do about it. Yeah, you know,
 
</strong>Michael Hingson ** 22:38
yeah. So it's so true, I mean, there's more to life than drugs, and yeah, and Western medicine focuses so much just on the drug part of it, and there's been so much evidence that any number of people, and we've had a number of people on unstoppable mindset, who had medical Problems that Western medicine didn't solve but reg a and energy medicines and Eastern medicines and other kinds of forms of medicine, if you will, helped, and they were able to get beyond what was deal, what they were, what they were feeling and what was hurting them, and they became better for it.
 
<strong>Tina Huang ** 23:19
Yeah, exactly. And I think that the you know, it's not that you shouldn't look at Western medicine, it's that everything needs to be considered. And I think the more you merge it, and the more you consider the varieties of practices that involve, are involved, or that are possible, the better outcomes you can't get. Same time, it is very overwhelming. There's a lot of possibilities, of places you can go. So it's a matter of knowing, you know where the brilliance is, and and so forth. So that is a challenging and that's my life mission. Is figuring out, you know, what are those methods that are really effective and and helping people heal?
 
</strong>Michael Hingson ** 23:56
One of the things when we started dealing with China back in the Nixon administration and beyond, acupuncture started being talked about. But even today, Western medicine doesn't embrace it fully and make it a traditional part of what it does, even though clearly it helps any number of people.
 
<strong>Tina Huang ** 24:19
Yeah. And the thing about acupuncture is that, you know, they they used to say, and they're not saying it anymore, but they used to say, Oh, it's a placebo effect. And I would look at it and look at them like, this whole placebo argument is really kind of ridiculous when it comes to acupuncture, because it looks like torture. So it's like, Why would anything look like torture have a placebo effect? You know? Yeah, make any sense to me? Yeah. So, you know, I think, I think at least nowadays, Western medicine is a little bit more cautious about saying anything bad about acupuncture. And, in fact, more are willing to say, hey, you know, it's worth trying. It's worth trying. Exactly, good, yeah.
 
</strong>Michael Hingson ** 24:55
Well, so for you, so you went through most of college. Knowledge and everything with a learning disability. What really finally caused you to I don't want, well, maybe the terminology isn't correct to say, feel comfortable with it, but what was it that finally got you to realize that you had a learning disability or were different, and you had to really do things in a different way, and how did that then start to affect what you did?
 
<strong>Tina Huang ** 25:26
Yeah, I am, I actually was asked several times in graduate school, like professors took me aside. So I should say, in graduate school, I was having regular panic attacks. I was I had no life. I was studying like crazy. I remember, like sometimes feeling so much panic. I would just get on my bike and just bike as fast as I can, you know, just trying to get that panic out of me. I was pulled aside several times by professors who said to me, you know, I you, you know, you really seem to be struggling way too much. And you know, the classwork is the easy part. If you can't do the class work. How are you ever going to be able to, you know, do the research? And I would, I would look at them and say, look, the classwork is going to be the hardest part for me. This is definitely going to be the hardest part for me. But once I get to the projects, once I get to the research, I'm good with projects. I think I should be okay. And they would look at me like I had two heads, and then let me know. And finally, my my advisor, My Media Advisor, in the lab I was working with, said, you know, Tina, you asked too many questions. And I was like, well, so does this other person like? Why? How? Why is asking questions a bad idea? And he said, Well, yours are different. And so I knew that he really cared about me, and he wanted me to thrive. And so the way he phrased it made me start to think, Okay, I need to go see get a clinical, you know, clinical evaluation. Now, again, back then, this was not something like we only knew about, I think dyslexia, and add at a time, weren't names for other learning disabilities and and so, and very few people even like, he didn't suggest I go see one like. He didn't even really know much about that concept. He just said, something is different about you. And so I did some research and looked and found out that there was a Learning Disability Center. And so I went to them, talked to them, and I had looked into the, I think, briefly before, but nothing. The disabilities that were described weren't exactly what I had. So, you know, it was, I didn't know if they could help me, but they sent me off to clinical psychologist who gave me this evaluation I was talking about, that that, you know, actually found that I was like he was actually the clinical psychologist I saw was in his 70s, and he had been working in the field for, I don't know, 50 years or something like that, but some insanely long period of time. And he said, you know, your ability to accumulate information is like less than the 20th percentile. We're talking about general population. We're not talking about in comparison to graduate school peers. And then when it but when it comes to, like, this one math test, which is just sort of arithmetic, he's like you, not only did you score a perfect score, but you did it faster than anybody else I've seen in the history of my entire career. And also I knew that, like, you know, we took these graduate school record examinations. And we had a verbal section, we had a math section, we had a logic section, and I know that, like in the logic section, I actually scored in the 98th percentile for people who are taking this examination. In the math I was like, in the upper nine, like, not upper 90s, but I think like 90 or 92nd or something like that percentile and the verbal, I studied the verbal like crazy, and I was, like, in less the 40th percentile. But I studied, I could never get that up high, you know, at all. So that's, you know, again, another example of extreme. So anyways, differences in my my abilities. So in that last class in graduate school I did, I was able to ask for more time on my tests, but my senior advisor also told me that I had to tell I'm sorry. My junior advisor also told me I had to tell my senior advisor that I had a disability, and I really dreaded that, but he had, he was holding the key to my funding. I was on his grant, and so I told him, and he dropped me. He dropped my funding.
 
29:21
And did he say why? He
 
</strong>Tina Huang ** 29:25
did not say why. Because, if he had said why, it would have been illegal. But, you know, he basically said he didn't think I could do the job right. Do, do the research. Luckily, my junior advisor believed in me, and my junior advisor was starting to get really worried about my senior advisor and not say he did not say that explicitly, but I could see in his actions there, the senior advisor was really well known, but there were some things about him that were of grave concern that were really getting revealed, partly from interactions with me. And so he dropped. To me, but Carrie o Banyan, who is my, was my advisor at the time, said, You know, you're, he didn't have the money at that time, and he's like, the only option we have is if you we write a grant, you know, and I had to write that. That was, that was an NIH grant called NRSA. And I wrote that grant, and with his support. And I remember the night before submission, the head of the neurobiology, anatomy Department said, Hey, Tina, would you like me to read your grant and give you just any last minute advice? And I was like, Sure. And so he calls me up the night before it's due. And he's like, okay, Tina, I want you to write. Sit down, grab a piece of paper and a pen, and I want you to write this down. And he's like, are you ready, you know, are you prepared for this? And I'm like, Yeah, give it to me, you know. And he goes, I want you to write I did an excellent job on my NRSA. And I was like, oh, okay, well, thank you. Do you have anything else? And he's like, No, I'm like, what? He goes, this is the best NRSA I've ever read.
 
<strong>Tina Huang ** 31:05
I was like, oh, okay, thank you. He goes,
 
</strong>Michael Hingson ** 31:08
What does NRSA stand for? And
 
<strong>Tina Huang ** 31:10
NRSA is, oh, it's just, I can't remember. It's important,
 
</strong>Michael Hingson ** 31:15
no, just curious. Anyway, go
 
<strong>Tina Huang ** 31:17
ahead, yeah, but it is the it was at least that time. It was the premier NIH grant that you could get as a graduate student. It was the most prestigious and best NRSA ever read, yeah, yeah. And so it was the best NRSA you'd ever read. And he said, yeah, just submit it as is. It's as good as it gets. You don't need any improvement. And then so I submitted it, and I got funded on the first submission. And again, that was the first. That's very unusual too. Yeah, it was extremely unusual. It was the first in all three neuroscience departments at University of Rochester.
 
</strong>Tina Huang ** 31:54
So I'm
 
<strong>Tina Huang ** 31:56
the comeback kid. I mean, I got, you know, I love that. You know, here I am. People have asked me to leave graduate school three times, and I show them that I can do research, right, you know, and that I'm an excellent grant writer, which is exactly the biggest reason, the biggest fear, and what I had been told is that it's so hard to get grants, and here I am. I just nailed it on my first try.
 
</strong>Michael Hingson ** 32:25
What did your senior academic advisor say about that? Oh,
 
<strong>Tina Huang ** 32:29
he didn't. He was out of the picture. We just didn't. We stopped talking to him honestly. Okay,
 
</strong>Michael Hingson ** 32:32
okay,
 
<strong>Tina Huang ** 32:34
yeah. Better that way, yeah. I mean,
 
</strong>Tina Huang ** 32:41
I am sure he heard about it, and I'm sure he was stumped. I know, I know that a lot of my professors that had asked me to leave were very confused by that, but I hope, I hope that seeing that enabled them to see that we need to start talking about learning distriments, differences in disabilities, and I, and I have seen that shift like I know that. I know that neuro learning disabilities, actually, what's really interesting is that I'm as I get these graduate school alumni magazines there are, there are actually conferences now in learning disabilities at University of Rochester, in the neuroscience you know that are heavily that neuro or the neuroscience department, is heavily involved. And I would like to think that what they saw with me helped them start to think about the importance of thinking about differential learning abilities.
 
<strong>Tina Huang ** 33:36
And probably that is true.
 
</strong>Tina Huang ** 33:41
I would, yeah, I just thought of that, but I think, I think that that probably got some heads turning.
 
<strong>Michael Hingson ** 33:46
So you got your PhD, and then what did you do?
 
</strong>Tina Huang ** 33:52
Well, I realized actually that I was not in love with lab work. I really am interested in mechanism of action, but I did not like the idea of working with animals in the way that we did in the labs, and I didn't like chemicals. And so I went on a trip to India during grad school years to kind of get away and and reframe and just think of it. And I was traveling with a friend who told me he wanted to get his master's in public health. And back then, I didn't know what that was, but I suddenly my ears perked up because that sounded really intriguing to me. And then I got back and and I was in the in a graduate student council, and somebody passed around the the pamphlet for public health, and I looked at it. And I saw this, this little description of a course in epidemiology, and I was like, Wow, this sounds really interesting. And it was about getting at root causes. And so I started digging into looking more the web was just a pretty new thing back then. And so I was like, searching, you know, the web, and trying to figure out. Um, more about this epidemiology, because it sound fascinating. And then I heard the John Snow story, which is about understanding like this. John Snow epidemiologist was what they call a shoestring epidemiologist, where there was a water pump that was the source of cholera, and how he found that made that discovery of how cholera started. And I was just like, This is what I want to do. I want to get at root causes. And so I actually decided, you know, I was advised to finish my PhD. I was in my fifth year at that time. I come pretty far at that point. So I was advised to just finish off my research and then apply for postdocs in epidemiology. So I actually applied. I, for some reason, I went to Johns Hopkins. I applied to Johns Hopkins, and I got accepted there as a postdoc. And so I did my postdoc at psychiatric in psychiatric Epidemiology at Johns Hopkins, and I loved it, because they actually and they let me take all the classes. I audited them, because otherwise I'd have to pay for them. I didn't have the money, so I audited classes in epidemiology and and bio stats and all the other things that I needed to
 
<strong>Tina Huang ** 36:16
to work in that field.
 
</strong>Michael Hingson ** 36:19
So you learned what you needed to, and that's kind of where you started focusing.
 
<strong>Tina Huang ** 36:24
Yeah, yeah. So I wrote, I wrote some the work that I'm most proud of was in that field. I did some pretty made some pretty cool discoveries for in the field of Alzheimer's disease, discovered that early life actually impacts your risk of dementia. And I looked at a measure, an anthropometric measure, called knee knee height. So the height of our knees is actually indicative of our first two years of life. And specifically we were thinking it was nutrition, but now I think it might be more than nutrition. I think nutrition is a very important part of it, but I think also our adverse childhood experiences are contribute, contribute as well, but also our microbiome. So I was the first, not the first, paper to show that knee height was an indicator, indicative of or in knee height, or that those first two years of life was important and relevant for a risk, our future risk of dementia. I was the first person to show that in or first paper to show that in a western population.
 
</strong>Michael Hingson ** 37:43
So how did you discover that? Or what exactly did you discover that makes somebody who's less likely to get dementia, as opposed to somebody who's more likely?
 
<strong>Tina Huang ** 37:58
Yeah, so what I discovered is that people with shorter knee heights have a higher risk of dementia. Got it and the knee height is indicative. It's a reflection of what happened in the first two years of our life. Okay,
 
</strong>Tina Huang ** 38:14
yeah, so
 
<strong>Michael Hingson ** 38:15
partly nutrition, but partly other other things that come along that affect it,
 
</strong>Tina Huang ** 38:23
right? And I And, and that's, you know, I didn't prove that in the paper. That's just knowledge that I've accumulated from watching the research. But we now know the importance of the microbiome, for example, that was not, we were not touching on that subject at all back then, right? And now there's a lot of research on adverse childhood experiences. You know how our early life experience, you know whether we got enough emotional support, whether we have a parent that's in jail or violent, all of that impacts our stress and our you know, for if we're undergoing if we are in the midst of extreme stress or neglect or anything like that, not getting the new the love and support we need that can impact our ability to impacts our microbiome and our ability to absorb nutrients, digest and absorb nutrients, and To get interest that brain health connection that's vital to success and thriving.
 
<strong>Michael Hingson ** 39:24
I know that when, and I've told the story before here, but when I was born, and it was discovered about four months after I was born, that I was blind, I was born two months premature and put in an incubator and given too much oxygen, and that causes the retina not to develop properly, but the doctors told my parents to go off and send me to a home because a blind child could never grow up to be anything good in society. Essentially, couldn't be a contributor, would bring down the family and so on. And my parents said, Absolutely not. He can grow up to learn to do what. Whatever he wants. And that's why opportunity, which is, which is the point.
 
</strong>Tina Huang ** 40:06
And I think you're unstoppable, you know, because you had that parental, you know, those parental cheerleaders that you so badly needed, and that's just, that's amazing, well, and the power that's, I mean, that that alone, really speaks to the about the power of parents and what they can do for their kids. I see great example of that.
 
<strong>Michael Hingson ** 40:27
I've seen so many kids who are blind or were blind, who grew up and who weren't overly self confident, who didn't do as well as they could have, but it was because they were sheltered. Their parents didn't feel that they could do as much, and the result was they didn't do as much, yeah, and they didn't really learn to do the things that they could do, and they weren't challenged to be able to do the things that they ought to be able to do, like other people, and it's so unfortunate, but I've seen some, some children who grew up who were very good, very competent, very competent, but so many, oh, they're blind, they can't do anything, and that was how they were braced. And that's always a challenge, of course, and a problem,
 
</strong>Tina Huang ** 41:17
yeah. And I agree, and the same thing with me. I mean, as a person with learning disabilities, I was often dismissed. I mean, I had, I worked in, you know, I was at Johns Hopkins for my first postdoc, but I had some other postdocs that I'm not going to name, where I was neglected pretty severely, and it's because they did not recognize my genius, or maybe they did and didn't want to to foster that because of my other challenges and didn't, didn't believe that I was worth their time. You know, it's, it's very frustrating to to be brilliant and to know that you can contribute in huge ways, but that you're not given that chance to do so. You know, because of people's perceptions, they're inaccurate perceptions about what you're able or, you know, capable of. It
 
<strong>Michael Hingson ** 42:06
gets back to prejudice. It gets back so much to societal prejudice. Yeah,
 
</strong>Tina Huang ** 42:10
and it's, it's, it may not be intentional, and I don't think it's intentional prejudice, but it is stereotypes. And it's, we have these stereotypes. You know, our brains are constructed in a way that we have to categorize people quickly and efficiently. And I have to say that I am grateful because our society is changing. I mean, I am seeing that there is more and more awareness about learning disabilities and neuro divergence and celebrating that. Sure so that is that's wonderful. I I actually have been watching a bit of America got America's Got Talent. And what's great, what I really appreciate about that program is they're starting to accept more and more people of more and more different flavors. I mean, at times, there were we didn't, you know, we shunned people who are who are trans or, you know, have different sexual preferences, or gay or whatever. And, and we're becoming more and more open to those people as well, you know. And maybe not everybody is, but African Americans were, you know, we had an African American president. We're seeing we, we got to see an example of of African Americans and what they can do, you know, and Trevor Noah's brilliance. And, you know, there's just so many, you know, I think it was Amanda Gorman who was the amazing poet, yes. And so, it's, it's, it's wonderful that stereotypes are being broken and, and it's about time, you know, I think it is, it's huge change in just the last few years, and with that, and I'm so grateful to finally see that happen, because I've gone through so much of life where that hasn't happened, but I don't, I wish they'd talk more about, you know, other disabilities as well, but, but it changes are happening. So you're you're a part of that. So thank you.
 
<strong>Michael Hingson ** 44:03
The reality is that, in general, when we talk about diversity, we never talk about disabilities. It's not part of the conversation, and it should be, especially when the CDC says that up to 25% of all people in this country have some sort of a well, I'll call it traditional disability, as opposed to the other 75% who have light dependence, and it's still a disability, but 25% have a disability, and it's something that we don't talk about. There's a lot of fear involved in that, that, Oh, I could become like them. I don't want that. They're they're not as good as I am, they're less than I am, you know, and you talked about LGBTQ and so on. And I find it so interesting, how many people say in the Bible, it says that that's not a good thing, and you're you're going against the Bible if you're LGBTQ. But you know, Jesus also was the person who said, Judge not, lest you be judged and let. It, he or she, if you will, who is without sin cast the first stone. You know, the reality is that it's not my place to judge anyone, no matter who or what, even politicians, although they deserve it. But you know, we don't we. We don't judge people, because that's not our job. That's between them and God and it Well,
 
</strong>Tina Huang ** 45:24
here's the thing is that is that, why would God make us so different and allow that to happen like we're choice, all part of, I mean, this universe produced us, you know, and, and sometimes, you know, if we have brains that don't feel like, you know, if I, if I were, you know, and I'm not this kind of person. But I was also very interested. I actually wrote a paper on the biological basis of homosexuality in graduate school because I thought it was absolutely fascinating of understanding, you know, why? Why do we have brains? Why? Why do we sometimes have brains that don't resonate with how, how we show up externally? You know, like, how come a female can feel like they, they, they should be a male, and a male can feel like, how they should, you know, they should be a female. And it's, it's absolutely fascinating. It's, it's, I'm, I'm very curious about it, but I don't see the defect. It's just a difference, and it's absolutely fascinating, but it's a part of who we are, and it's a part of spectrum of society and and, you know, just because people are different doesn't make them less than it just makes them different, you know, interesting. And even
 
<strong>Michael Hingson ** 46:39
if it were true, even if it were true, which I don't think that it is, but even if it were true that, say being homosexual is is a horrible thing, it's still if, for especially religious people, if you think that goes against what God wants, that's still not your choice To make. Yeah, I agree, and people need to get over it. The reality is, it, is it? Mary, very well, may be choice. I don't know that. It's always choice. You're right. Brains are different, but it's still between the individual involved in God, and people need to leave that stuff alone and allow people to grow as they can, and it's okay to be different, but we, we don't generally tend to accept that collectively in our society, it's not okay to be different. You're supposed to really be like me, or you're less than me, right? And
 
</strong>Tina Huang ** 47:39
I have to say, in terms of a choice, it's not like, Oh, I'm going to choose this flavor of ice cream. It's more like, you know, I mean, people who are trans are choosing, they're choosing who they really believe that they are. And it's a correct fundamental, like, it's, so it's, it's, it's, it's much more. It may be a choice, but it's kind of a choice to just reveal that their truth, that's the real issue. They think, who they feel, their reality of who they are. So it's it. It's kind of like asking them if to, if they're asked to deny that they're asking to deny who they feel they are. And that's, that's a that's a huge thing to ask of people. Huge thing that's not okay to ask people, you know, and I think that's, that's a huge has been a huge struggle of mine, you know, like, I actually grew up in an environment where very Christian, and I have to say that I'm I rebelled a lot because I kept getting told that I had to believe this and I had to believe that. And it wasn't, it wasn't jiving with me, you know, like the idea that God loves you, wasn't jiving with me because I had so much horrible experiences as a child, you know, I did not feel loved by God, and so I did not resonate with that, right? Um, well, that's not something I'm resonating with right now. You know, it's, it's, it's, it's, yeah, I've had a lot of challenges in my
 
<strong>Michael Hingson ** 49:08
life. I, I am one of these people who do believe that God loves everyone, but that is, again, an issue between you and God, and so if you decide that that that's okay, that's okay. If it's if you decide it's not okay, God's not going to smite you down for it. God isn't going to execute you. Everyone. That's the beautiful part about the universe. Everyone has free will,
 
</strong>Tina Huang ** 49:40
right, right. I do think it has a lot to do with our experiences, though. So well
 
<strong>Michael Hingson ** 49:45
it does it, it does. And you know, something may come along to make you feel differently in the future, but that's it doesn't matter. That's still really the choice that you get to make as you are going through life and experiencing the adventure. Life, and life is an adventure by any standard, right, right? And it far be. It from me to tell you that you have to say that God loves you,
 
</strong>Tina Huang ** 50:10
right? I appreciate that. Now,
 
<strong>Michael Hingson ** 50:13
my dog, on the other hand, would sit in your lap if he could, but that's another story. He's, he's, he's a
 
</strong>Tina Huang ** 50:21
I trust, I trust animals love me. I can have faith in that at least, at least the healthy ones. Well, yeah, but I am a, I'm a bit of an A kitty magnet, although I love them a lot too. So
 
<strong>Michael Hingson ** 50:34
Well, we have a cat, or I have a cat, and she's probably waiting for this to end, so that I will go pet her while she eats. She loves to get petted while she eats, and she gets very irritated if she doesn't get attention when she wants it. Yeah, that's okay. That's part of love. How did you grow to be a holistic brain practitioner?
 
</strong>Tina Huang ** 51:03
I so I think, you know, I've told you my backstory, learning disabilities and not doing traditional things. I I had severe depression, anxiety, stomach problems, and, of course, these learning disabilities that we've been talking about throughout my early life and kept going to doctors and getting dismissed by doctors. Or, yeah, getting getting dismissed. Or, you know, told I need to go see a psychologist or whatever, and and not really getting to the root of the problems. And I was fascinated by neuroscience, so, you know, I went, you know, did the neuroscience epidemiology route. I told you about that, but I had some bad postdocs, and these postdocs were career ruining for me. I discovered some fraud, and that ended up hurting me more than the person that committed the fraud, which was very upsetting, and I lost my job because I discovered their fraud. And so I had to find new methods to heal. And I had, when I discovered that there were ways that I could, through energy, medicine, intuitively detect root causes directly in people, I decided that that I really need to learn more about this. And when I discovered that the methods worked, I was like, Okay, I need to develop a career in this. You know, it's it was so much more efficient than doing the research. And I also was struggling. I know that, you know, I really was coming down to the or understanding the limitations of research, and some of the big limitations of research, especially when you're looking at data large scale data sets, is that you need to account for all the variables that are involved. And my research was an Alzheimer's disease. And if you look at all the different things are involved that cause Alzheimer's disease, you cannot fit it into a specific equation. You can only fit like, three or four, maybe five variables into a specific into an equation depending on the on your population size, and so it's not going to be able to count for all the very the individual differences. And there was just no way to do that in in epidemiology. And so there's real, I mean, that's just that points to a huge, huge limitation of research is that is really good for people who are the norm. But the problem is, is so many of us are not the norm. So many women. I mean, there's, there's not a lot of research in women, for example. So so much of the research is better for men, you know. And and if you have unusual symptoms, research is not going to cover you at this point, right? So, and I was, I was always in that category of having symptoms that doctors didn't understand. And so I was like, I've got to figure out root causes much more directly. And so when I figured out I could do that, I started to work on develop my own business, and that's how I became a holistic brain health practitioner. I absolutely
 
<strong>Michael Hingson ** 54:06
love it. You made comments about the concept of first impressions. Tell me about that.
 
</strong>Tina Huang ** 54:14
Yeah, I I don't like I think it's really important dangerous. It could be very dangerous to allow your first impressions to navigate your understanding or shape, not, not it will shape, it will always shape your understanding of a person. But if you let it be the sole contributor to your impressions of a person, it can be very dangerous, so let me just elaborate that on a bit. There are people who are very charming and likable when you first meet them, and oftentimes leaders. Lot of leaders are very likable and very charming and can be very popular and well loved.
 
<strong>Tina Huang ** 54:57
But I.
 
</strong>Tina Huang ** 55:01
They can also be very toxic to people who are close to them. And I'm specifically talking about people who are in the sociopathic, the sociopathic personality type, and narcissists are a great example of that. They can be very, very charming, and we can hold on, especially if we are an empath, and are the kind of person that wants to take care of others, we can hold on to those beliefs about this person, that they are wonderful, and that everybody loves them, and so forth, you know. Why? Why are they so? Why does everybody love them so much, you know? And then, and then this person, if you get to it into a relationship with them, if you get too close to them, they can end up being very toxic to especially empaths or people who are vulnerable. I'm not saying that everybody who is charming and likable is this way. I'm just saying that if you are, if you happen to encounter a narcissist, that that's what can happen these personality types, they can go from being just absolutely amazing and wonderful in certain stages and absolutely terrifyingly horrifically dangerous for you on the other side. And so making these assumptions is can be very dangerous, but it's also dangerous for the individuals who have disabilities that are hidden. So it is dangerous for people like me who have a hidden disability. People are not necessarily going to see that I have a disability. It is dangerous for people like me because, for example, I developed a severe environmental sensitivity due to Toxic Mold and doctors could never see even first depression can be like going to a doctor's office and they don't see anything wrong and they can't run anything in tests, so they've decided that you're fine. And so for me, I got, didn't get the diagnosis I needed, and I didn't get the support I need. So I'm actually in deep debt because of I wasn't able to work for two years because nobody was able to give me a diagnosis, and I couldn't get on disability. And so that's another example of first impressions that are dangerous. And they may not be dangerous for the person, if it's the doctor giving it to the patient, but it's very dangerous for those of us who struggle with toxic mold issues. Because I am not alone. There are tons of us who struggle with symptoms that nobody understands and are not getting disabilities or disability help because doctors refuse to understand or to look at the impacts of mold on our systems. Mo, you know, there's three types of mold. There is pathogenic mold, sorry, there's allogenic molds, pathogenic mold and toxigenic mold. And most doctors, if you ask them if they know about those three types, or if they know about different types of mold, they will not know. They only know about allergenic and that's a huge problem, because pathogenic mold, for one, can make you sick for months and make it impossible for you to work for months. Toxigenic mold can completely destroy your immune system and your detoxification systems and make you completely immunocompromised. And it can do it for your entire life, yeah. And it can make you that, that in parasites can make you extremely immunocompromised, and they don't know about that. You know, it's
 
<strong>Michael Hingson ** 58:22
scary that not enough is being done to address the issue. It's like anything else. It takes some incredible, rude awakening somewhere before anyone starts to really focus on some of these issues.
 
</strong>Tina Huang ** 58:36
Yeah, it's, it's a big reason why I was absolutely determined to get well is because I knew that I was going to have to get on stages and start to speak about this. I'm I'm not just trying to champion my own, my own experience, but my experience struggling with these toxic mold issues was absolutely horrific. It was hellish, beyond imagination, and there's not social support to help people like us, and it's just, it's horrific, and it needs to, it needs that needs to change.
 
<strong>Michael Hingson ** 59:08
So what is it you're doing today? What kind of work or what do you do?
 
</strong>Tina Huang ** 59:13
Well, as a holistic brain health practitioner, I help clients sensitive souls who are struggling with symptoms that doctors can't understand, and I help them thrive, regardless of relationships, surroundings or symptoms by root causes. And yeah,
 
<strong>Michael Hingson ** 59:32
do you do that remotely? Do you do it in person? Or what do you do? I do
 
</strong>Tina Huang ** 59:35
it remotely right now. I used to do it partly in person before COVID, and then COVID When COVID happened, I'm able to do everything I do remotely, so I just stuck with it, and then I got sick. So yeah, so I'm actually just rebuilding my business right now.
 
<strong>Michael Hingson ** 59:56
Yeah, I've had to do that because of COVID as well, and it's a process.
 
</strong>Tina Huang ** 59:59
Yes, yeah. Well, because for me, it wasn't COVID, it was, I was actually doing fine, but it was because of the toxic mold problem so
 
<strong>Michael Hingson ** 1:00:07
well, for me, just COVID caused so many changes. It just took away. Fortunately, I've not gotten COVID. I don't want to get COVID, and I have no problem wearing masks and doing other things to make sure that I don't get COVID or keep that that probability as low as possible. And I know too many people who've gotten COVID a number of times, yeah, and don't want to do that,
 
</strong>Tina Huang ** 1:00:31
yeah, well, that's awesome. You must have a great immune system then,
 
<strong>Michael Hingson ** 1:00:34
well, I also make sure I take all the vaccines. And I don't have a problem with that either. Yeah,
 
</strong>Tina Huang ** 1:00:40
yeah, doing what you can do to protect yourself is really important, very important, very, very important part of
 
<strong>Michael Hingson ** 1:00:46
that. Well, this has been a lot of fun, and it didn't take us a lot of effort to go through an hour, did it?
 
</strong>Tina Huang ** 1:00:53
Are we there yet? Oh, we are. Look at that, huh. Time flies surprise, yeah. But
 
<strong>Michael Hingson ** 1:00:59
I do want to thank you. But how can people get in touch with you? If they'd like to to talk with you further, learn what you do and maybe use your your skills and so on to help them?
 
</strong>Tina Huang ** 1:01:09
Yeah, my my website is try holistic brain <a href="http://health.com" rel="nofollow">health.com</a> so it's T, R, Y, holistic brain <a href="http://health.com" rel="nofollow">health.com</a> and so you can go check out. I have a very extensive website. You can check out more about what I do, what I help people with. I've got tons of testimonials there. I'm a speaker as well, so people are interested in hearing more, can check out my speakers page. And for those who are struggling with brain health challenges, I offer a holistic brain health assessment, and you can check that out on my how to work with me page,
 
<strong>Michael Hingson ** 1:01:45
okay, have you written any books? I
 
</strong>Tina Huang ** 1:01:47
have not written any books at this point. I Yeah. I started to and got waylaid by a few things, but yeah, my my recent health, my two year health stint, really got in the way of of a lot right now, he sent me back quite a bit. So well,
 
<strong>Michael Hingson ** 1:02:05
if you get one written at some point, let us know. We'd love to put it up on the page where we talk about the podcast when it comes out. But this has been fun, and I really enjoy you being here and getting the the chance to talk with us and and was great to meet you at patapalooza.
 
</strong>Tina Huang ** 1:02:24
Thank you, Michael, it's been an absolute delight. Thank you for having me.
 
<strong>Michael Hingson ** 1:02:29
Well, I want to thank you all for listening. We really appreciate it. We'd love it if you would give us a five star rating wherever you're listening to this podcast. Five Star Ratings are always greatly appreciated. We love your feedback and your comments. If you'd like to reach out to me, you're welcome to do so. You can email me at Michael h i at accessibe, A, C, C, E, S, S i, b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, www, dot Michael hingson, M, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, where you can find all of our podcast episodes, but you'll find them where, wherever you're listening to us today. And again, we really appreciate you giving us a a good rating. We we value that we love to hear your thoughts. If you have any ideas of people who ought to be on the podcast and Tina, for you as well. Please don't ever hesitate to refer people to us who ought to come on and we'll we'll get them on. It's so much fun to do. But again, lastly, Tina, I want to thank you for being here and spending an hour with
 
</strong>Tina Huang ** 1:03:34
us. Thank you so much, Michael.
 
**Michael Hingson ** 1:03:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Holistic Brain Health Practitioner with Tina Huang</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c8b36f97-a06d-4dfe-8f6b-5f4a52d19042.mp3?source=rss&amp;ext=asset.mp3" length="94720040" type="audio/mpeg" />
<itunes:episode>303</itunes:episode>
</item>
<item><title>Episode 302 – Unstoppable Business to Profit Coach with Carrie Wallis</title>
<guid isPermaLink="false">https://pinecast.com/guid/c6913853-0584-44ee-a38d-ab2aa9bd36c9</guid>
<pubDate>Fri, 17 Jan 2025 10:00:38 -0000</pubDate>

<itunes:duration>01:07:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e8e8ff05-0791-4966-85aa-4607cc182c6e/UM302-Carrie_Wallis-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I love having the opportunity to talk with coaches on Unstoppable Mindset, especially when they have come to what they do because of their own life experiences. Carrie Wallis is such a person. Born in England Carrie grew up in a home where she was told that her job was to get married and to have children. She rebelled at this and ended up in the corporate world. She did marry and start a family eventually and left the corporate environment. However, she understood that for her there was more to life than being a mom.
 
She started her own business which, as she says, was at first mainly a hobby. When her husband died of cancer she knew she had to take running her own business more seriously and make it into an entity that would support her family. She did that.
 
Trauma wasn’t done with Carrie. Several years after Carrie’s husband passed she was diagnosed with the same cancer he had. She worked hard to do all she could to beat cancer and she did so. Her efforts helped her realize how better to help her clients by showing them how to turn negatives into positive outcomes. Who better than Carrie since she went through life challenges and is the better for it.
 
Carrie offers us many suggestions and thoughts during our time on this episode. She has many positive and relevant things to say and I suspect you will find ideas here that you will find helpful to you.
 
 
 
<strong>About the Guest:</strong>
 
Carrie is a best-selling author, certified in multiple coaching streams: Life, Emotional Intelligence, Resilience, Quantum Release, a qualified counsellor, professional speaker and educator. She has spoken at the ICF business development conference, the Australian Counselling Association's state-wide conferences, Voices of Women and numerous other influential summits and podcasts. Carrie has been supporting healers, heart-centered entrepreneurs and coaches find the confidence to build their businesses to profit for over20 years. Having overcome several traumatic events in her life Carrie is an expert in knowing how to transform negative events into positive outcomes and how to generate profitable marketing.. An English woman living in Australia, when not serving her clients, you'll find Carrie kayaking on the rivers of NSW, bushwalking or enjoying a glass of fine wine while playing board games with her beloved adult-children and husband
 
<strong>Ways to connect with Carrie:</strong>
 
Website: <a href="https://enlightenusolutions.com" rel="nofollow">https://enlightenusolutions.com</a>
Link for gift offering on podcast: <a href="https://enlightenusolutions.com/7-ways-to-attract-high-quality-clients" rel="nofollow">https://enlightenusolutions.com/7-ways-to-attract-high-quality-clients</a>
Youtube: <a href="https://youtube.com/@carriewallis" rel="nofollow">https://youtube.com/@carriewallis</a>
FB: <a href="https://facebook.com/confident-prosperity" rel="nofollow">https://facebook.com/confident-prosperity</a>
LI: <a href="https://linkedin.com/in/carrie-wallis" rel="nofollow">https://linkedin.com/in/carrie-wallis</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well and a gracious Hello to all of you, wherever you happen to be. I am your host, Mike hHngson, and this is unstoppable mindset. Today we get to chat with Carrie Wallis, and Carrie is a coach. She's a best selling author, she's a speaker and, oh my gosh, all sorts of stuff, and a person with a lot of life experience, which is, I think, what makes the work that she does so invaluable, because she knows what she's talking about, because she's been there and done that. And I know so many people who don't tend to work out of anything other than theory. So it's nice to have people who really have experience and can bring that to the forefront of what they work on and what they deal with. So I am always excited when we get to do that. So Carrie, I also should say that Carrie and I met through one of the patapalooza programs. You've heard me talk about pada Palooza before. It's a program that is put on by Cheryl, Kimberly, Crowe and Michelle Abraham. And those two ladies put together a program for people who are podcasters, who want to be podcasters, or people who want to be interviewed by podcasters. And actually, we just recently completed pot of Palooza number 11, but I met our guest, Carrie, at a previous pot of Palooza, and we finally were able to make connections, because she's a very busy person. So Carrie, after all of that, welcome to unstoppable mindset.
 
<strong>Carrie Wallis ** 02:57
Thank you, Mike. It's an absolute pleasure and honor to be here. I love your work, and I love the title of this podcast, unstoppable mindset, because isn't that what it's all about? Let's be unstoppable. I love it
 
</strong>Michael Hingson ** 03:13
well, and our goal is to show people that they can be more unstoppable than they think they can. And all too often people give up, and all too often, they don't really spend the time thinking about it. They react and don't think so. It is a it's a problem, and the result of that is that they become very fearful. Things happen that they don't expect. They're afraid of them. And I think it was Mark Twain, among others, who said, like over 90% of the things that we're afraid of never really happen, and we're only afraid about them, because all we do is, what if, and we don't really ponder and think and and exercise our own brains. Boy, is that true when we hear politicians talk, at least around here today, and all of it weld over, yeah, and you know, it, it's, it isn't one, it's all of them we should really analyze for ourselves and then make choices. But that's another story. I've written a book that will be published in August, called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. And the whole idea behind the book is that I use lessons I learned from eight guide dogs and my wife service dog Fantasia. I use lessons that I've learned from them to talk about controlling fear and recognizing that in reality, you can learn to control fear and use it as a powerful tool, rather than letting it overwhelm or, as I put it, blind to you, and we really need to learn to to to take more control over how we deal with things. And I'm sure that's something that you talk about as a coach, I mean the various kinds of coaching things that you do. But let's, let's start at the early. Early world, if you will. So tell us about the the younger Carrie and the early Carrie.
 
<strong>Carrie Wallis ** 05:05
Wow. While the early Carrie was a very timid, very shy, very nervous girl, young woman, the experience growing up was I had parents, very typical of their generation, who had this belief that the role of a woman was in the home. To my father, at one point, actually said to me, your job is really my aspiration for you is to get married and have children and look after us as we age. You won't be surprised to hear that I rebelled against that, that role that was put upon me so that that was the early me, very timid, very shy, very little confidence. And it's taken a long time to work through that.
 
</strong>Michael Hingson ** 05:57
Well, it's, yeah, it's very unfortunate. I mean, the reality is that there are differences between men and women, and those things show up in various ways. But to just categorize women as you're supposed to get married and have children and now the taking care of us, I wish I had kids, because I tell everyone just, you know, as your children grow up, remember to remind them that their job is to support you in your old age. But
 
<strong>Carrie Wallis ** 06:25
that's, but that's I've made a point of telling, yeah, and I've made a point of saying to my children, that is not your job.
 
</strong>Michael Hingson ** 06:34
Ah, no, they're supposed to support you as you get older. You know, they're supposed to become rich enough to be able to do that is the whole point. It's all about. If they're not working hard enough to get rich enough to do that, work harder. But it's fun to tease about that, which is, of course, what I'm really doing. But you know, it's like when my wife and I were married, we decided not to have children. She was in a wheelchair her whole life, and she just thought it would be a little bit too much of a challenge to have kids and be in and she'd have to be in bed a whole lot of pregnancies just because of her situation. And so we said that we wouldn't have children, but we would spoil nieces and nephews, because at the end of the day we could just kick them out and shoot them home.
 
<strong>Carrie Wallis ** 07:24
That's the easy route. Yeah, yeah, that was it, but,
 
</strong>Michael Hingson ** 07:27
but the nieces and nephews turned out really well, but they're not going to support me, so oh well, that's okay, but they're they're good, they all grew up to be really good kids and now good adult. So it works out so you you were very timid and and had to work through a lot of that. What changed all of that? Oh my gosh. Or are you still timid?
 
<strong>Carrie Wallis ** 07:52
No, not at all. Not, not at all. I've learned how to step into my power. Maybe it might be helpful if I just give a little bit of my story. Sure, I found very early on, in my early 20s, that there are tools that you can learn that help you develop in my case, I learned how to communicate more effectively. I had a very lucrative position as a head of it in the corporate world. So in a business sense, I was very confident knew what I was doing, because I could learn it in the private world. Things were a little bit different. And I left that world, that corporate world, when we started our family, because I'd been a Lach key kid, and I hated coming home to a cold and empty house, and I didn't want that for my children, so I decided to leave the corporate world to be an at home mum, and because of that conditioning in my childhood. I didn't just want to be an at home mom, and I love being a mom, but I did need something else for me, so I started my own business, building on what I learned in terms of how I can how I built my confidence and learned to speak my truth and get my message out there in the IT world. And you can imagine, in those days, and we're talking about the 80s and 90s, the IT world was heavily male dominated. In fact, I can remember many, many meetings where I was the only, the only woman, and then we'd have a coffee break, and all the gents would disappear, and then we'd come back to the meeting, and decisions had been made that I wasn't party to because, of course, I couldn't join them in the gents facilities. So it was quite an interesting experience, and it was through those experiences that I learned. Learned to speak up, and I learned to speak my truth and hold my power and hold my place, and I took that into my own business because I wanted to support others, particularly women, but men too, to recognize that they can be unstoppable, that they can find the power within them. And there are certain techniques and processes, obviously, that I work through with my clients.
 
</strong>Michael Hingson ** 10:28
When did you when did you leave the corporate world? It
 
<strong>Carrie Wallis ** 10:32
was back at the end of the 90s, when we started our family. Yeah.
 
</strong>Michael Hingson ** 10:36
So what was the business that you started? Is that still the business that you have.
 
<strong>Carrie Wallis ** 10:41
It initially was a network marketing franchise, which was really a kind of like plunging into an ice cold bucket. It was not given, what I've just said about my timidity. You really had to be upfront, yeah, in that, in that world. So it was a real shock to my system. I learned a lot, I disliked a lot, and I evolved from that into deciding to coach people. I became qualified as a coach, and during that qualification, I realized that a lot of coaches have great skills, but they struggle to market themselves. I'm also a qualified counselor, and it's the same most help professions have excellent skills, but they are timid, dare I say, nervous, in terms of marketing themselves and finding clients. And I believe very strongly that everybody deserves to be able to access the support that they need when they need it, and to do that quality coaches and counselors and healers and help professionals need to be able to market themselves in a way that their ideal clients can find them. So I tapped into my IT background and what was then the evolving world of the internet, and helped started to help coaches and help professionals to find clients, and that's what my business is still today.
 
</strong>Michael Hingson ** 12:14
When my first book was published, Thunder dog, the story of a blind man, his guide dog in the triumph of trust at Ground Zero. Even then, I was told that we had to do a lot of the work to sell the book, that it isn't all going to be the publisher, and that didn't concern me, but at the same time, I thought, Well, why are why are we working with a publisher if they're not going to do some work. Well, they did do a lot of work, but what I found was that what it really ultimately meant was we had to work as a team. So I did do a lot of marketing. I did do a lot to make the book visible. They did arrange tours and speaking engaged, some speaking engagements and things like that, but we worked together as a team, but I had to be a part of the team to market it, and I know that a lot of people don't. I've been over the past few years, taking some courses regarding podcasting and other things, more to remember things that I've known for a while, but also to learn some some new things about podcasting. And one of the messages that consistently comes up is, as you're doing things with your podcast, especially if you want to monetize it, and I don't, because we do have some sponsors, but if you want to monetize it, or if you want to make courses or you want to coach, you need to recognize that you shouldn't be afraid to ask for money. You shouldn't be afraid to value what you're doing. And so many people just had no concept of how to do that, absolutely,
 
<strong>Carrie Wallis ** 13:59
absolutely, and in fact, heart centered coaches, healers, counselors, hire me to help them craft a message that is going to resonate and engage their audience and lead to sales. And a big part of this process and the work that I do is yes, the marketing and the marketing strategy side of things. It's also that internal world. Because the reason a lot of people struggle to market their services and ask for the sale is because of internal blocks that they have. There's kind of an internal barrier that somehow asking for money, asking for somebody to work with you, inviting them is somehow sleazy, and it's all in how you do it. And the work that I do is very much about having a natural conversation, and I call it nurturing to. A sale, and it's a big part of the process that I teach, because most amazing coaches struggle to make a profit, and it breaks my heart, because the world needs them, and it's because they're unsure how to connect with their audience in a way that makes the audience want to buy, because they doubt their ability to succeed, so I help them build lists of buyers and break free from those shackles of debt and doubt. And the bottom line is that I help people close 50% of their sales calls with confidence.
 
</strong>Michael Hingson ** 15:36
I as a public speaker, of course, am asked constantly, well, what do you charge? And I also know that when I began speaking publicly, my wife and I decided that we were going to do it, and I was going to do it because selling life and selling choice and selling inspiration and positive thinking is a whole lot more fun than selling computer hardware, which is what I had been doing in the World Trade Center, or managing a computer hardware sales force. So selling life and philosophy is a lot more rewarding. But I also decided I wasn't going to try to sell for the absolute highest number that I could possibly get every time that I wanted to not be what I had seen a lot of speakers do, which is they want to just charge the ultimate amount that they can get. They make life very difficult for the people who hire them to speak. I had I asked one person where I went to speak once, what's the most difficult speaker you ever had? And he told me that there was a woman who they signed and they agreed to the contract, so they had to follow through. She insisted that in the green room there had to be a brand new crystal champagne flute full of pink M and Ms. And I see and I know that some people do that to test people. I believe there is something to be said for trust. And so when people ask me for a fee, I will tell them, This is what I would like, but I'll work with your budget, and sometimes they still say, well, then, you know, with what you're asking, we just couldn't afford that, I said, but you haven't told me what your budget is, and we work through it. And I I do point out I can't I have to make a living. It's got to be a career. So I can't do it for 500 bucks or 1000 bucks, especially traveling across country, it would cost more to go there, and you wouldn't want that. So we work it out. But I'm also not opposed to and have no qualms about trying to earn a significant amount of money. And so when the pandemic hit, when everything stopped, and then my wife became ill in 2022 I didn't really travel and speak for three years, so we're getting back into it now, and I'm finding that people are responding very well when they get a speaker who they really feel wants to work with them. And in fact, I think I've gotten on some of these events more than I thought I was going to get, which is great.
 
<strong>Carrie Wallis ** 18:22
That's amazing, and that's the thing I mean. What I find is that there really are two issues. One is this internal view that many people hold of sales, sales and marketing are very often considered sleazy words when they don't have to be, no they absolutely don't have to be. It's a natural process. And there's two factors that influence that I found over the years. One is a lack of knowledge in terms of the tools that you can use in marketing. Marketing can be very confusing. There's a huge range of different options, and certainly in my early days of the business, after the network marketing, I was incredibly happy. Our family was very young. We were just enjoying life. There was a lot of love, there was a lot of laughter, and my business, really at that point, was little more than a hobby, until everything changed, and that's when my husband was diagnosed with cancer, and one short year later, he was dead, and I found myself without an inheritance. My children were still young. My business was little more than a hobby, and oh boy, I had to turn things around. And I had to turn things around really fast. And I realized that one of the issues was that the marketing that I had been doing. Was very scattered. I would try a little bit of this, a little bit of that, any I was very much jumping on any new shiny object that came into my sphere of awareness, and trying this. And that just does not work. Here's the thing, Mike, all marketing works, what you need to do. And what I discovered rapidly, because I had to, I was in that position, that I had to turn things around or face going back to the corporate world, which was something I bad I would never do. I had to, had to find clients, and find a way to have a consistent stream of clients. And I realized that one of the issues, because there are so many options, people don't know what to focus on. They all work, but they might not all work for you, correct? So a key piece that I've discovered that's missing from a lot of marketing, marketing programs, marketing trainings, is this missing piece, and that missing piece is what I call your marketing personality. You need to identify what's right for you. And I'll give you a story of one of my clients, Monica, when I first met her, she was using Instagram. She was creating Instagram reels to attract clients, not getting much success with it. And she told me that she actually hated making these reels, so what she ended up doing was finding any excuse under the sun not to do them. So they were very sporadic. Sometimes some weeks she would post, some weeks she wouldn't so there was inconsistency. She hated it. She was uncomfortable on camera, and that, of course, came across and pushed people away. What we realized is that that strategy was not right for her when she went through my marketing personality assessment and identified the strategy that was right for the woman that she was. She managed to turn things around, and within just a few weeks, she signed on her first new client in a year, and has gone on to have a consistent stream of leads and enroll new clients every week. So a key piece is identifying your marketing personality. I'm sorry, go ahead. I was just going to say, Am I saying that Instagram reels don't work? No, I'm simply saying that, for Monica, they didn't work because they didn't fit her personality, and that's the key.
 
</strong>Michael Hingson ** 22:43
So what was the strategy that you ended up working with her to create?
 
<strong>Carrie Wallis ** 22:47
Monica? Yeah, for Monica, she was very much. She loved writing. So for Monica, her strategy was blogging, and we developed a way to consistently generate leads from her blog. We talked, and she was able to promote her blog so that she got eyes on the blog, and from that, she generated leads. And it was a strategy that fit and suited her perfectly.
 
</strong>Michael Hingson ** 23:11
Yeah, which, which makes perfect sense, and you're right, not everything works for everyone, but the other part about it is you gotta try, and you have to recognize that if you don't try and you don't put yourself out there, you're never gonna find what works for you, and certainly working with people like you helps with that a lot. But the reality is that you shouldn't be afraid to sell yourself. And I use that term very deliberately, because I don't regard sales in any way as sleazy. Oh, there are sleazy sales people, but that's, again, the same thing. It's the person. It's not the concept. Exactly. That's what people have to recognize.
 
<strong>Carrie Wallis ** 23:58
Yeah, 100% Mike, I agree with you, and yes, I agree that we need to try and put yourself out there. I would also encourage you find your marketing personality, because that's going to save you a lot of heartache and a lot of wasted time and effort. And does it mean that there's only one strategy that will work for what every one person? No, not at all. Often, there's multiple strategies, but if you don't start from that point of understanding what's right for you, then you can waste an awful lot of time, an awful lot of money, and dent what is often a limited confidence or low confidence to start with. And that point, I totally agree that sales isn't sleazy at all. Sales is quite natural. Sales is simply taking action. And I use the word invite you invite people to take that next step with you. And when you do it in that way, and you have that natural conversation, and you have confidence in what you're saying. And how you're saying it, then you are going to draw people to you. And that's really the second big part of success for any solo business, any business actually, you need to know your marketing. You need to have a marketing strategy that's going to work for you, yes. And the second key part is you need to have the confidence to implement it. So I agree, if trying different strategies gives you confidence, then go for it. Yeah,
 
</strong>Michael Hingson ** 25:30
I one of the things that that I like to do, and I'm really driving it pretty hard, is when I send out emails to people saying, I am where you have a conference. Are you the right person would love to talk with you about it? If we get responses and they happen to include a phone number, I will call because I really think email overall is impersonal, and although it's it's important, and it is a significant part of what works for me, talking to somebody on the phone is, for me, always, really the thing that works the best because, for example, somebody emails back and says, Yeah, we'd love to explore you coming and speaking. What's your fee? Of course, that happens all the time, and I am trying to work out ways to get people to know me better as I explain what my fee is. If I have to do it an email, but if I get a chance and can speak with them on the phone, that is what I'd prefer to do, because then when they ask me what my speaking fee is, I say, Well, let me tell you what I'd really like and what I love to say is, Hillary Clinton got $250,000 for speaking to Goldman Sachs in 2016 and I think I speak better than she does. And people laugh. And I say, see you doing what everybody does. Nobody takes me seriously, but, you know, I take it, but I say, No seriously, and then we talk about it, but I like to get to know people, and they still may not decide that I'm the person for them. It does happen, but having a conversation, I think is for me, very important, because I'm very comfortable talking to people, and I know that if they get to know the kind of person I am, even if it isn't the right decision for this year or for the particular conference theme they have, I will be remembered, and and it works pretty well, and about 75% of the time I am able to have a phone conversation. I had one person today. We corresponded earlier in the week or late last week, and I said, Can we he? And he said the same thing. And I said, Can we chat? And he said, and I'm going to email back to me this morning, I'd really like to know something about your fee before we take the time to talk. And I know that if I just say this is what I would like, but I work with budgets. I'm not really giving enough information for people to be drawn a little bit more into my personality. And so I actually cracked it, crafted a different email to him, and I said up front, the same thing that I said that this is what I would like, but I work with budgets. But let me tell you why I say that. And then I actually gave them a series of of comments about how my wife and I decided why we do what we do, and why we craft the whole process of working with budgets, because not everyone can can do the same thing, and it's all about getting me to be known by him a little bit better. And when that works, and I hope it will, then at least we'll be able to have more of a conversation. Whether it goes anywhere, we'll see
 
<strong>Carrie Wallis ** 29:00
absolutely yeah. And I love, I love what you say there about conversation. And here's the thing, Mike, the the key I believe, to successful business is having a conversation initially, with complete strangers. Now that may sound a little bit strange, let me explain, from what I discovered, all the work that I've done, and certainly that work in the early years, and I took a gazillion marketing qualifications, certified as a copywriter in digital marketing, and what I discovered is that there really are just three pillars to profitable marketing, and the first one of those is connection, which is the point that you were talking about there Mike, and connection doesn't just have to be through a verbal conversation. And this is the point that I think a lot of people miss, that you can have connection. You can have a conversation. And even without the spoken word, right? That's what a successful marketing strategy is. And there are a ton of different ways to do that, but you need to create that connection. And I just, if I may, use a story that I just absolutely love and I was which explains really what connection is and why it's so important. I was reading an article a little while back about a maple tree farm in Hamilton, Ontario, and this the farm owner, named Anne, was struggling because the maple trees weren't reaching maturity, and she believed that it was because of connection. Let me explain a little bit more. The trees on her farm, There's a fungus called mycelium that grows in the ground between the roots of trees. It acts as a conduit for nutrients and water. Mycelium also has the ability to withdraw toxins from the soil, turning them into usable nutrients. And the issue that Anne was having was that although her farm was surrounded by forests, the trees on her farm, the roots and the all important mycelium, were not able to connect with the roots on the trees of the surrounding forest, because there were roads, there was a network of roads blocking that all important connection. And it occurred to me, it's exactly the way that it is for many business owners, coaches, healers, counselors, entrepreneurs, solopreneurs, you're surrounded by your ideal clients, unless you can connect with them in a meaningful way, you're going to just be just like those trees on Anne's maple tree farm. You're going to struggle to build a successful business.
 
</strong>Michael Hingson ** 31:58
Did she do something to fix the problem. She struggled
 
<strong>Carrie Wallis ** 32:03
because she had the network of roads which she had no control over. What she did, she found other ways to add more mycelium and nutrients into the trees for her on her farm, so that they reach maturation. But the point of this, well, the point, yeah, the point of the story is, find a way in your marketing to generate natural connections with your audience. Have that conversation. And as I say, my book title, from strangers to clients, kind of says it all. The conversation has to start with strangers. How do you have a conversation with strangers? Well, that's where marketing comes in. It may be social media, it may be blogging, it may be Instagrams, it may be YouTube, it may be using Search Engine Optimization. There's a ton of different ways. That's why you need to identify your marketing personality. There are ways to have that conversation, invite people into your world, so that then, through the medium of email, you can continue that conversation, right? Many, many people use email as a one way, a kind of push, which is, as you said, there, Mike, it's that's impersonal. There is a way that you can use and I teach my clients how to make their emails a two way conversation, right, so that it builds on the connection that was started when they were a stranger. They come into your world. You strengthen and deepen that connection. They begin to know you, they begin to love you. And most importantly, trust that you are the right person to help them with whatever the issue is that they're struggling with.
 
</strong>Michael Hingson ** 33:52
It's all about trust. And the other side of it is that as a speaker, I also have a responsibility to work with a client who says, I'm not sure whether you fit. Here's why, and for me to recognize when what I can offer works and when it doesn't. And I've had situations where people say, this is what we do. Can you provide a talk that speaks to that, and if it is really so totally something that is foreign to me, that I'm capable of saying, I think not, here's what I can do. Does that fit into your conference? And it may or may not, and I have actually ended up giving speeches to very industry specific conferences where they said, but all we ever have are industry specific people. And I've said things like and how excited do people get? What do you do to make them leave and remember the conference? Or. Um, something I've done a number of times is okay you have industry specific conferences, and you talk about all these things within your industry. What do you do to make sure that people with disabilities are involved? What do you do to talk about employing blind people and other people with disabilities and other things to make people think and sometimes that's been a very positive thing, and sometimes it hasn't been that's okay, though. It does always cause people, at least to think a little bit more
 
<strong>Carrie Wallis ** 35:27
Absolutely. And I think you hit the nail on the head there, Mike, that for me, the foundation to profit is relationship, genuine relationships, and that has to be built on trust. That has to be built on honesty and integrity. And if you act in a way that is honest and in tech in Integrity with your values, then you're going to build genuine relationships, and you'll draw people to you. And the final piece, if you like, is this confidence piece, because you need to be doing that with confidence. And if you think about it, why is confidence so important? I was going to ask it's a great question. It's it's critical. Think about it. Imagine this, would you rather be talking with somebody who is so nervous and insecure and lacks confidence that they have to focus on themselves the whole time and seek to prove themselves often at your expense. Or would you rather talk to somebody who was confident and comfortable in their own skin, in who they are, having an honest evaluation of themselves, not saying that they think that they're perfect. That's something else entirely, called arrogance, not talking about that at all. What I'm talking about is somebody who's so comfortable and recognize themselves for who they are confident and can convey themselves in a confident way so that their focus can be entirely on you and your problems, cheer leading you, supporting you. Who would you rather work with? I think for most people, it's going to be the second person, hey,
 
</strong>Michael Hingson ** 37:27
oh, I think so, by the way. And I told you my story about the University of New Hampshire and the guy with the pink M M's. My response to him was, well, I would never ask for that, because I believe I'm a guest. On the other hand, if cheese and crackers show up, I'll share them with you. And what's funny is they did show up, and we all sat around and had cheese and crackers before I spoke. So it was great, but, you know, I I didn't need them, but they were good, so it's okay. And you know, it's it is all about confidence? Is there one single factor that you think is more involved in promoting an individual's confidence?
 
<strong>Carrie Wallis ** 38:10
It's a great question. And the answer is, there are many, many, many factors that impact a person's confidence. And to really understand this, we need to understand the universal model of communication. Do you see what actually happens is, are what we think about the world, the views that we were talking about, how people view sales and marketing as difficult and sometimes sleazy. Those views stem from a whole range of different things. It might be comments that your parents have made. It might be experiences that you had as a child, experiences that you've had growing up, words that people have said. If you've grown up in an environment where you're told you're never going to amount to anything, then chances are, you have a belief that you're unworthy, that you're it's going to be difficult. You're going to have to work hard. If you've grown up in an environment where you've been told any any money that you earn is only worth it if you work incredibly hard, chances are that's what you're going to be doing. So your beliefs that you hold about yourself, about the world around you, your values. These all form what we call filters on the information that we receive, and they have a significant impact on our confidence, because if those filters are telling us that you have to work extremely hard, that you're unworthy of success, that you're never going to amount to anything, then guess where your confidence is going to be? Rock bottom. Rock bottom. Absolutely. So there's a lot of factors that feature in how confident somebody is. So the key is to identify. What those factors are. I call it my 3r process. You need to recognize what those filters are. How you filter information around you, because those filters determine what information you take in see. In any one given moment, there's a gazillion bits of information around us, but in that same moment, our brain can only process tiny, tiny fraction of that. So how does the brain decide what information to take in? Well, that is based on the filters that you have, which comes from those beliefs, those values, your life experiences, etc, etc. And the key to this. The reason why this is so important is because understanding what those filters are. Those filters create a picture in your mind of a situation. So if you believe that it's going to be hard to sell your services, that's the picture that you have. That picture will impact your state, and that will impact how you behave. So if you think it's going to be hard to sell your services, it will be. It's going to be exactly. It's like Henry Ford said all those years ago. Whether you believe you can or you believe you can't, you're probably right, and it's 100% true, it's
 
</strong>Michael Hingson ** 41:25
the same thing that when you come to a fork in the road, take it, you know, but you're absolutely right. And Henry Ford was right. I was blessed. I was born two months premature, and I was in a pure oxygen environment, in an incubator for a while, and that caused the retina not to develop properly. But my parents didn't discover that I was blind until about four months of age, but when they decided that I had to be examined to find out, and it turned out, I was blind, the first thing the doctor said was, send him to a home. Don't keep him because no blind child can ever grow up to be a member of society and be productive in any way, shape or form, and he'll suck up all the love that you have for your older son. So you really shouldn't keep him around. And my parents said absolutely not. He's going to grow up to do whatever he chooses to do, and they brought me up with that kind of environment, so I was blessed. And I know a lot of people who are not, but my parents were so far ahead of so many things by doing that. Yeah,
 
<strong>Carrie Wallis ** 42:33
you incredibly, incredibly lucky. And I had I shared that my husband died of cancer five years after he died, I was diagnosed with exactly the same form of cancer that had killed him. Can imagine the impact that that had on my children. They were still young in their early teens at that point, and cancer had a really interesting impact for me. I shared that I started off very timid, very shy. Wouldn't really say boo to a goose. Worked through that by learning the techniques I learned what I needed to do in the world of it, so that I had confidence that I could do it, and then the communication skills to be able to speak my truth what happened when I had cancer, and particularly through 18 months of chemo and radiation and I lost all my hair. Is that my confidence took a massive hit, because I was thinking, Well, geez, if, if people see me, they're going to think she can't look after herself. How can she help us? So the confidence absolutely my confidence absolutely plummeted, and then it really hit me. It was kind of like a wet fish slapping me across the face. I had this realization that deep down, I still held this belief that I was unworthy of success, and that's why, although I turned my business around when my husband died, and it certainly achieved success. It kind of was, was like a feast and famine. I'd have success, and then it would fall back. I'd earn good income, and then it would fall back. Some months I'd have $8,000 days, and other months would be, you know, maybe I'd struggle to have a 800 Buck days, $800 days. And I realized that this it was deeply embedded, this sense of unworthiness. And it wasn't until I applied and realized and worked through these 3r that I was able to get rid of that deeply held, deeply rooted belief that I was unworthy of success, and from there, my business is absolutely skyrocketed.
 
</strong>Michael Hingson ** 44:46
And so what are the three R's? Well, they are
 
<strong>Carrie Wallis ** 44:50
the first one recognize we've been talking about that recognize those filters that you have, the values that you hold. The second one is to release a. Here's the thing, most coaching, most counseling, most therapy, type work, most help type work. Works at the conscious level. If you don't believe you're worthy, believe you're worthy, well, that's just too simplistic, and life isn't like that. What you need to do is get really deep into the unconscious mind, because that's actually what controls 90% of what you're doing. See, when we're born, our conscious mind and our unconscious mind are in alignment. And it's kind of like, I like to think of it as a freshly turned rich soil. And it's experiences that you have that those seeds of doubt get sown these and those seeds get watered and they grow into beliefs and these weeds of doubt and disbelief and those values that you hold about yourself and what you think about yourself, all those factors that we were talking about earlier, they the weeds grow and strengthen, and the roots entangle, and it's just like if you're gardening. And I'm not a gardener, but I have a colleague who's very keen gardener, and she tells me, if you cut a weed off at the surface, it's going to come back. And that's what happens with most coaching. It cuts off the weed of disbelief, that value of you know, I'm not worthy, I'm sales is going to be hard, all those thoughts that you have, all those beliefs that you have, but they're going to come back. It's not going to be sustainable. What you need to do, and the second R is release. You need to release from the root. It's like plucking the weed out from the root and all the entangled weeds. So you really need to get down deep into where and there's often a chain of events and a sequence of situations that create that deep rooted, deep seated belief. And the release process that uses quantum physics, quantum release process actually gets down and really plucks those weeds out from the root. Once you've done that, the third are you're able to reclaim. You can reclaim your identity, because you see what happens Mike is from all those weeds of disbelief, those negative values that people develop about themselves, we put masks on I know I did, and they're protective. I put layer upon layer of masks to protect ourselves. If somebody's telling you you're not going to amount to much, you need to do something to protect yourself. So the third R is reclaim through getting right down to the root of these issues, plucking out from the root so that you can really identify and find out who you really are, your authentic self, if you like. And when you do that, you're then able to implement those three pillars for profit, for your marketing, which is connection, which is the one we've talked about. The second is clarity. And the third, of course, is confidence, which is what we're talking about here.
 
</strong>Michael Hingson ** 48:32
You said something earlier. I can't resist asking you about what happens when you say boo to a goose.
 
<strong>Carrie Wallis ** 48:42
I don't goose? What do you think? I've
 
</strong>Michael Hingson ** 48:45
never heard that before.
 
<strong>Carrie Wallis ** 48:47
Maybe that's an English phrase. It is, but that's okay, but
 
</strong>Michael Hingson ** 48:51
I don't know. Geese are pretty stubborn. We actually had a Canadian gray lag goose that lived in our area when we lived in Northern California, and silver thought he was a duck. Every day we would feed the ducks. We had bread. And one day I was doing this after we moved in, and suddenly there was this larger beak that joined, and nobody ran away in a turn. And I called my wife. I called Karen, who came to the door in her wheelchair, and she said, there's a goose there. Well, it turns out he was very used to people, and he was very friendly. I would never want to say boo to him, because I wouldn't want to scare him or anything like that. But he was very friendly, and he ate bread with everyone else, and was was very nice. And lived for several years with us, and I think eventually passed away, because when we met him, he was 18, but I've never said boo to a goose, so I don't know that's interesting,
 
<strong>Carrie Wallis ** 49:48
isn't it? That's the point, isn't it? Many people would be so timid and so worried about the consequences of saying boo to said goose. Yeah, and.
 
</strong>Michael Hingson ** 49:59
Instant, yeah, well, this goose loved to get petted, and so when he was eating and all that, if I had an empty hand, I'd pet some of the ducks and I'd pet him, and he was very happy with it. And then we lived in an area where there were a lot of lagoons that connected all the homes and pathways and waterways between the lagoons. And whenever he came by, he honked, and we all talked to him so but that was a good experience. But I know that there are a lot of geese that are not necessarily so friendly, but
 
<strong>Carrie Wallis ** 50:32
you saying that, Mike just reminds me of a quote from Albert Einstein, and I'm not probably going to remember it exactly, but it was along the lines a fish are great swimmers. If you tell a fish that it has to climb a tree, it's going to spend its life thinking it's stupid. Now, I know I've misquoted that, but you
 
</strong>Michael Hingson ** 50:56
get but I know what you're saying. Yeah. Well, it's like he also said the definition of insanity is doing the same thing every time and expecting something different to happen. Absolutely. I might have to go find some geese and say boo, just to see what we get. Let me know. I was going to ask you about quantum release, because you you use that in in your bio, and tell me a little bit more about what that is,
 
<strong>Carrie Wallis ** 51:26
that it's a very deep process. And this is where I am
 
</strong>Michael Hingson ** 51:30
being having a master's degree in physics. It fascinates me. Go ahead, beautiful.
 
<strong>Carrie Wallis ** 51:36
The this is where I differ from many, coaches, because I ask the questions that go deeper. I ask the questions that other coaches don't ask. The whole process goes deeper. And as I was saying earlier, you need to not just work at the conscious level, at the thoughts that you have that's that's too simplistic and it's not going to stick. You need to get deep into the unconscious mind and the quantum release process. And I'm not going to give all my secrets away. No, no, don't do that. That's That's what that process does. It uses a process known as reverse mirroring, and in doing that, it releases the hold that the mind has on emotions that are holding you back, beliefs that you have and the most importantly, decisions that you've made about yourself as a result of those beliefs. Got it?
 
</strong>Michael Hingson ** 52:32
Well, tell me what's one thing that you wish you had known that you know now. Oh my God, know when you started Yes, either way of saying, Bucha goose,
 
<strong>Carrie Wallis ** 52:46
there's many, I think the key just bringing it back to marketing, specifically the one thing that I wish I had known when I started out, and particularly in those Early days when I was struggling after my husband died, was the importance of your marketing message. You need to be clear yourself what your marketing message is. And there's a lot of components that we don't have time to go into today that make up that message. But you need a clear message, and it needs to be consistent throughout all of your marketing. And of course, that leads into the three pillars that I've talked about, that all important connection, building that relationship. And it all starts with your message. Have a message that resonates with your audience, engages your audience, lets them know you, so that they can love you, and as we were saying, trust that you're the right person to help them. So that's really what I wish I'd known then my message was very scattered. So yes, get a marketing message that is clear, because everything else will stem from that.
 
</strong>Michael Hingson ** 54:07
So it's a growth process in every sense of the word. We were married 40 years when my wife passed away in November of 2022 and it was amazing to me the things that people started to say, things like, Well, are you going to move from where you are? Because this was your your house together, and she's not here now, and you need to move on. And the immediate reaction I had was, maybe I should be angry at all these people, but then what kicked in as soon as I thought that was no, you have to make decisions, but you don't need to be angry at people just because their perception is a little bit different. And I said, for example, no, I don't need to move on. What I need to do is to move forward, because if I move on, I'm going to forget about Karen, and I will never forget about Karen after 40 years of marriage, and that's when I also adopted. The the philosophy that she is watching, and if I ever misbehave, I'm going to hear about it, so I gotta be a good kid, but, but moving on isn't right. Moving forward is absolutely correct. And when people talk about moving and going to a different home, I say, Do you know how hard it is to move? And I have a 3.95% mortgage rate. Why would I want to move? We built this house. This is our house, and it's as much a testament to to her as it is to me, and we have solar and so many things that make this a very comfortable place. I would be the wrong thing to move, but it's interesting the perceptions that people suddenly get when something like you lose a spouse happen.
 
<strong>Carrie Wallis ** 55:44
Absolutely, absolutely. It's the reason I learned counseling, actually, and qualified as a specialist grief counselor, because of my experience and struggling to cope with my own grief and to support my children through their grief. And there's a lot of MIS talk and misnomers around what grief is, and it never leaves you. You grow around it.
 
</strong>Michael Hingson ** 56:10
Yeah, exactly right. Karen is always going to be here. 40 years of marriage and memories is a wonderful thing, and I can never object to that, and it's all about the relationship and the trust that the two of us had together, absolutely, and that's an honor that I take very seriously by any standard. What? How would you define success?
 
<strong>Carrie Wallis ** 56:40
Success? It's a it's an interesting word, isn't it? And I think if you asked 100 people, you'd get 100 different definitions of success. For me, success means choice, because I know so many people, and certainly clients, when they first come to me, are struggling, feeling trapped. Very often they're in jobs that they dislike and they want to get out of them, and yet they don't know how to So success, to me, is choice, empowered choice, and to make an empowered choice, you need to what I was saying earlier, know your true identity, know you are at your core, so that the choices that you make are going to be the right ones for you. So that's how I would define success.
 
</strong>Michael Hingson ** 57:36
Do you find that you said something interesting, that that I'm just a little curious about people might, for example, really dislike their job and they want something different. Do you find that when you work with people, sometimes they come to realize, well, maybe it's really not such a bad job. It's my attitude that needs adjusting.
 
<strong>Carrie Wallis ** 57:53
It's often the people that are drawn to me are people that have a burning desire to support others through health professions, coaches, counselors, healers, etc, and they want to have the freedom that running their own business gives. Those are the people that I tend to attract. So generally, they're stuck in jobs. They're working for someone
 
</strong>Michael Hingson ** 58:18
else. Yeah, and okay, that makes, makes perfect sense, and but you're able to guide them. And hopefully, as part of that, you're able to guide them that if they're going to make a transition, there's a process and a way to do that absolutely, because you don't, you don't want to burn bridges either.
 
<strong>Carrie Wallis ** 58:36
No, absolutely. And the key is the points that we've been saying, and the pillars of marketing, profitable marketing, which leads to a profitable business, of course, a connection, clarity. You need to know what your message is. That comes back to that message point, the point about messaging I was saying earlier, know your marketing personality, implement all the steps, the steps, there's a process, and have the confidence really go inwards so that the confidence you have is unshakable. I'll just share quickly a story that really emphasizes this point, that I was talking to a colleague who went to a motivational weekend by a very, very globally famous individual, and I'm not going to say, say their name, and she came away from this weekend, and yes, she was motivated, and she was Whoa, yes, this is great. I'm, I'm, it's worked. I'm, I'm energized. I and she got into action. And then about a week, maybe a week and a half later, her her old patterns started to return. Her old habits took over, and she realized, and it emphasizes what I was talking about earlier, that you can't just change something at the surface level. It needs to be deep in the unconscious mind to be able to have that COVID. Confidence that's going to be unshakable and move you forward continuously. So very much. And I'm thinking of one of my clients, Susan, who, when she first came to me, her boss was probably a tyrant. Is Not, not too, not too harsh, a word, I think, to describe her, from what Susan was telling me, she hated her job. She felt really tough. She loved what she did. She just hated doing it for this organization, and she Yeah, she tried moving jobs, and she realized that what was really true for her was running her own business. And so through the work that we did, which was mostly for Susan, all about confidence and getting into that deep unconscious mind, so that she believed that she actually could do it by herself, and she's gone on, and she now has a multi million dollar business. So, yeah, very, very important. Well,
 
</strong>Michael Hingson ** 1:00:57
you talked about that motivational person, that very famous person, you know, that person does, I'm sure, help a lot of people, and maybe, if nothing else, with your client, after a week when some of the old patterns started to return, at the same time, she started to think about that, and so she came to You, and you are able to work through it. But, yeah, motivational speakers oftentimes, you know, you can only do so much in the weekend. And it's, it's really a matter of going further, but at the same time, that's not the end all. It still is really up to you to to make the change. It's, it's, you know, the old psychology joke, how many people does it take to change a light bulb? And the answer is, none. The light bulb has really got to want to change absolutely right? And that really is the point. So even if the motivational speaker or person got her to think about it more, then that was a blessing.
 
<strong>Carrie Wallis ** 1:02:04
Well, I think you're right. I think the key to any change is awareness. And we have, you know, the cycle of change, and it starts with something. It can be a big thing. It can be a small thing, but for somebody to want to change, there's got to be something in their life that's not working, and the second step is for them to realize and recognize what that is, and as you say, want to change absolutely critical so and she Yes, she's got some useful strategies that she's been able to apply with the deep work that she's done so that it's that combination, but it all starts from awareness 100% Yeah,
 
</strong>Michael Hingson ** 1:02:47
well, this has been super and I'm glad we did it, and we should probably do another one in the future if you'd like to do that. But this, I think was wonderful. I learned a lot, and I hope that everybody listening has learned a lot because you've offered a lot of good nuggets of wisdom that that really can help people to recognize, in various ways, how they can be more unstoppable than they think they can.
 
<strong>Carrie Wallis ** 1:03:14
Absolutely it's been a delight. Well, I want
 
</strong>Michael Hingson ** 1:03:18
to thank you for for being here, and I want to thank you all for listening. This has been absolutely a pleasure for me, and I'm honored that you listened wherever you are. Please. We'd love to hear from you. If you want to comment about what Carrie and I talked about today, please do so you can reach me through email. At Michael H, I m, I, C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or you can also go to my podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is spelled M, I, C, H, A, E, L, H, I N, G, S o, n, <a href="http://again.com/podcast" rel="nofollow">again.com/podcast</a>, and wherever you're listening, please give us a five star rating. We value your ratings, and we love five star ratings, so please do that and let us know your thoughts. Carrie, if people want to reach out to you, how do they do that?
 
<strong>Carrie Wallis ** 1:04:15
Absolutely, I think you're going to put some links below. We are the podcast, you can find me on my website, which is enlighten you <a href="http://solutions.com" rel="nofollow">solutions.com</a>. E n, l, I G, H t, e n, U S, o l, u t, I O N, <a href="http://s.com" rel="nofollow">s.com</a>, and there's a gift that I'm delighted to offer your listeners Mike, called seven ways to attract high quality clients. And I believe the link will be below the podcast. You can find me on YouTube as well. If you go to at Carrie Wallace, <a href="http://youtube.com/at" rel="nofollow">youtube.com/at</a>, Carrie Wallace, all running together, C, a double R, i e, w, a double L, I S, you'll find me there, and there's my email and contact details. I'm on link. In, and I'm on Facebook as well. If you search my name, if you Google my name, you'll see the book, and you'll see all the links.
 
</strong>Michael Hingson ** 1:05:06
Well, super and again, I really am glad that you're here. I'm very disappointed that you didn't have a gift about how to say Bucha goose, but that's maybe I'll write one. We're going to get fixated on that, aren't we? You are. Oh yeah, that was but it was so much fun. But I want to thank you for being here and again. Thank you all for listening with Carrie, especially thank you for being here and talking with us for so long and giving us so much of your time.
 
<strong>Carrie Wallis ** 1:05:31
You're very welcome. It's been an absolute pleasure. Mike, thank
 
</strong>Michael Hingson ** 1:05:39
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Business to Profit Coach with Carrie Wallis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c6913853-0584-44ee-a38d-ab2aa9bd36c9.mp3?source=rss&amp;ext=asset.mp3" length="97510359" type="audio/mpeg" />
<itunes:episode>302</itunes:episode>
</item>
<item><title>Episode 301 – Unstoppable TSC Alliance CEO with Kari Luther Rosbeck</title>
<guid isPermaLink="false">https://pinecast.com/guid/e1aa8abd-0f2c-4806-8e83-3748ea281b65</guid>
<pubDate>Wed, 15 Jan 2025 00:05:36 -0000</pubDate>

<itunes:duration>00:59:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/dab5c3d7-2b4e-4afb-af24-75a29e91c5ed/UM301-Kari_Luther_Rosbeck-Coverart.jpeg.jpg" />
<description><![CDATA[<p>What, you may ask, is TSC. When I first met our guest, Kari Luther Rosbeck, I had the same question. TSC stands for tuberous sclerosis complex. As soon as Kari defined the term for me it struck a nerve close to home for me. My great nephew actually has tuberous sclerosis complex and was first diagnosed with this rare disease when he was but a child. My conversation with Kari was far reaching and quite educational for me as I suspect it will be for you.
 
TSC affects some fifty-thousands persons in this country and about 1 million around the world. The TSC alliance, founded in 1974, has worked to promote support, research and the dissemination of information about this rare disease.
 
Kari has been the CEO for many years. She began with the organization in 2001. While her main interest growing up was in being an actress as she says, “living in New York City means that you work while developing an acting career”. In Kari’s case, she found another interest which was fundraising and being involved in the nonprofit world.
 
My conversation with Kari is quite enjoyable and, as I said, quite educational. I am sure you will find much invaluable information in this episode. At the end of our time together Kari will tell us all how we can become involved and help the TCS Alliance. I hope you will find ways to support this effort as what the organization does goes far beyond what you might think.
 
 
 
<strong>About the Guest:</strong>
 
Kari Luther Rosbeck, President and CEO, TSC Alliance
Kari has made it her life mission to use her 35 years of nonprofit and volunteer management experience to help create a future where everyone with TSC has what they need to live their fullest lives.  She has served as President and CEO since November 2007 and previously held progressive leadership positions with the organization since 2001. Kari is responsible for the overall management and administration of the organization including strategic planning, implementation of organizational strategies and evaluation of results to ensure the TSC Alliance meets its mission. During her tenure, the TSC Alliance established a comprehensive research platform fostering collaboration with industry and academia to move treatments for TSC forward in a more expedited way. Because of her leadership, the organization has taken an active role in educating the TSC community about clinical trials to diminish the time for recruitment, including pivotal trials that have led to three FDA-approved drugs specifically for TSC. In 2019, the organization launched a Research Business Plan with the goal to change the course of TSC for those living with it today and for generations to come paired with an aggressive fundraising campaign leading to more than $16 million raised. Since joining the TSC Alliance, the organization has grown from a $2.1 million annual operating budget to $10 million in 2022 and is heralded with top ratings by watchdog organizations. Kari graduated with a BA degree in Theatre from the State University of New York at Albany and upon graduation founded a theatre company with fellow graduates in New York, NY.  After the loss of her first child, Noell, to sudden infant death, she dedicated her career to helping other families. Kari is the proud mother of Trent, Bradey, Wynter and Rhys and grateful to her husband Chris for his unending support. When not working, she enjoys traveling, playing golf and being an avid Minnesota Vikings fan. Read Kari’s <a href="http://profilesinsuccessbook.com/profile-success/kari-rosbeck/" rel="nofollow">Profile in Success</a>.
 
<strong>Ways to connect with Kari:</strong>
 
Facebook: <a href="https://www.facebook.com/tscalliance" rel="nofollow">https://www.facebook.com/tscalliance</a>; @krosbeck
Instagram: <a href="https://www.instagram.com/tscalliance" rel="nofollow">https://www.instagram.com/tscalliance</a>; @karirosbeck
LinkedIn: <a href="https://www.linkedin.com/company/697362/admin/" rel="nofollow">https://www.linkedin.com/company/697362/admin/</a>; @kari-luther-rosbeck-ba24805/
X: <a href="https://twitter.com/tscalliance" rel="nofollow">https://twitter.com/tscalliance</a>; @KariRosbeck
Threads: <a href="https://www.threads.net/@tscalliance" rel="nofollow">https://www.threads.net/@tscalliance</a>
Website: <a href="http://www.tscalliance.org" rel="nofollow">www.tscalliance.org</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
. Well, welcome once again to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet, and I bet we get to do a bunch of all of that today. Our guest is Kari Luther rosbeck, and Kari and I met through Sheldon Lewis from accessibe. Sheldon is great at finding folks for us to get to chat with. And when I started learning about Kari, one of the things that I kept reading was a term TSC, and I didn't know what TSC was. So when Kari and I first met, I asked her about TSC, and she said it stands for tubular sclerosis complex, which immediately struck a nerve with me, because I have a great nephew who has tubular sclerosis. And as it turns out, his parents have actually and had actually attended an event where Kari was and then just this past March or April or whenever, and you can correct me, Kari, but they went to another event, and my other niece and nephew, Tracy and Charlie, attended, as I just told, Kari, I'm very jealous they didn't let me come along, but that's okay. I stayed home and slept. But anyway, Kari, I want to welcome you to unstoppable mindset. It's really great that you're here, and I want to thank you for taking the time to be with us. It
 
</strong>Kari Luther Rosbeck ** 02:42
is such an honor. Michael and I love talking with your family, and it was so wonderful to have them with us at comedy for a cure this year. Well, it
 
<strong>Michael Hingson ** 02:53
it was really fun to hear about the event from them, and I'm glad that that they all enjoyed it. And of course, Nick is is a person who deserves all the attention and help all of us can give. He's had tubular sclerosis, been diagnosed with it for quite a while, and is actually, I think, beating some odds, because some people said, Oh, he's not going to last very long, and he's continuing to do well. And just don't ever get him into a conversation about sports and the Dodgers, because he's a Dodger fan, okay,
 
03:24
as he should be. By the conversation.
 
</strong>Michael Hingson ** 03:28
Well, he is a Dodger fan as he should be. I just want to point that out, yes, yes, for those of us here. Well, Nick, Nick probably
 
<strong>Kari Luther Rosbeck ** 03:36
was, well, when Nick was diagnosed, we had a very different prognosis for TSC back then.
 
</strong>Michael Hingson ** 03:45
Well, yeah, I know, and it's like everything with medicine, we're making a lot of advances. We're learning a lot, and of course, we're paying a lot of attention to these different kinds of issues. I mean, even blindness, we're paying a lot of attention to blindness, and we're slowly getting people it's a very slow process, but we're slowly getting people to recognize blindness isn't the problem. It's our attitudes about blindness that are the problems. And I think that's true with most things, and I think that if people really thought about Nick and and felt, well, he can't do much because of they would recognize he can do a whole lot more than they think he can, 100% which is really important. Well, let's start a little bit about you. And why don't you tell us about the early Kari growing up and all that and how we got where we are, well, thank
 
<strong>Kari Luther Rosbeck ** 04:43
you for the opportunity to do that. My middle name is Lacher. That's also my maiden name. My dad and mom were in education, primarily. My dad also dabbled in some politics. We moved around. Quite a bit when I was a child, I think before seventh grade, or before I was 18, we knew 13 times so that really, you know, you become adaptable because you have to be and inclusive, because you have to be because you're in all of these new environments. From the time I was six years old, I wanted to be an actress. I wrote my own plays, I organized a neighborhood, I think, when I was seven, and we performed a play I wrote. And that's what my degree is in, in theater. And Michael, as you probably know, when I was 27 I had my first child, Noel, who unfortunately passed away from sudden infant death, and it completely changed the rest of my life. From that point forward, I really wanted to do something that impacted families, so they never had to experience the type of grief that I went through at a very somewhat young age. And then from from that point, I took all of the skills that I'd been using in the work life, not theater, because I lived in New York, and you have to work to live, so you could do theater before my then husband and I moved to Minneapolis, but I had always done fundraising. I had always done administration, so I just kind of naturally took in all of those skills, community and grassroots building. I went to work for the American Refugee Committee in Minneapolis, and then from there, worked at international service agencies, which is a workplace giving umbrella organization representing all of the premier international organizations. And my job there, as a regional director was to go into workplaces and give two or three minute presentations and convince people to give to international causes. My favorite was I was pregnant. I had a pregnancy kit, what they would give people in developing the developing world, where you would have a razor blade, a string, a plastic sheet, and that's how they delivered babies. And that was a really effective presentation, as you can imagine. I got to the TSC Alliance because my boss at international service agencies became the CEO of the TSC Alliance in early 2000s and he brought me over to start our volunteer outreach program, build our grassroots movement, and from there, I definitely got involved in fundraising. The admin side was interim CEO, and then CEO,
 
</strong>Michael Hingson ** 07:55
well, gee, so so many questions. Why did you guys move so many times?
 
<strong>Kari Luther Rosbeck ** 08:01
Well, my dad got his PhD and became dean of students at Arkadelphia State University, or Henderson State University in Arkadelphia, rather. And he did great, but he loved politics, and he had the opportunity to become the executive director of the Republican Party of Arkansas when it wasn't cool to be a Republican in Arkansas, and that really was his passion. And from there, he became a he led a congressional campaign for a candidate in Littleton, Colorado, and when that candidate didn't win, he realized that he really needed to have a more stable life for his family. So we moved to Knoxville, Illinois, and he became a vice president at a community college, and from that point forward, that was his his career. We moved to upstate New York. I'm leaving out a few moves just to make it simple. We moved to upstate New York my freshman year in college, where he became a President of Community College there, and then ultimately, he ended back in his hometown, in Mattoon, Charleston, Illinois, where he led the local community college until he retired, and the Student Union at Lakeland College is actually named after my
 
</strong>Michael Hingson ** 09:30
father. Wow. So is he still with us today? He is not.
 
<strong>Kari Luther Rosbeck ** 09:34
He passed away from idiopathic pulmonary fibrosis in 2017
 
</strong>Michael Hingson ** 09:38
Well, that's no fun. How about your mom? She is, she
 
<strong>Kari Luther Rosbeck ** 09:43
still lives in that soon. Yep, she is the matriarch of our family. That's for sure.
 
</strong>Michael Hingson ** 09:50
A lot of moves. Needless to say, I wonder what your father would say about politics today, it started to be different in 2016 and. 2017 but I wonder what he would think about politics in general. Today, I
 
<strong>Kari Luther Rosbeck ** 10:04
am not sure. I have wondered that question a lot. The one thing my dad was always great at, though, was the ability to see balanced viewpoints, and it's something I always loved and respected about my father, and
 
</strong>Michael Hingson ** 10:19
I think that's important. I think people really need to do more of that. And we just, we're not, we're not seeing that, which is really scary. We're not seeing it on so many levels, not just politics. But, you know, we don't get into politics much on unstoppable mindset, because, as I love to tell people, if we do that, I'm an equal opportunity abuser anyway, and and I, and I'm with Mark Twain. Congress is that grand old benevolent asylum for the helpless. So you know?
 
<strong>Kari Luther Rosbeck ** 10:48
Well, I will say this. My dad taught me how to be an advocate from a very young age. Yeah, what it means to not be afraid to use your voice. That's the best thing we can get out of politics, that using your voice for the greater good is one of the most important things that you can do. The
 
</strong>Michael Hingson ** 11:10
thing that I think people are forgetting today is they love to use their voice, but they don't love to use their ears. Yes, which is another thing, but I I hear what you're saying. I joined the National Federation of the Blind, which is the largest blindest consumer organization in the country, and I joined in 1972 when I was a senior in college, and learn from experts about being an advocate. And I think it's really important that we have advocacy. And the value of really good advocates is that they are able to look at all sides of an issue and really make intelligent decisions and also recognize when it's time to maybe change as things evolve in terms of views. And we just don't see any of that today. People say I'm an advocate. Yeah, well, without thinking about it, and without really looking at the options, and without looking at stands, it's just amazing how people, as I said, use their voices, but not their ears today. I agree. Yeah, it's, it's, it's a tough world, and it's, it's a challenge. I read an article about a year ago in the New York Times all about how we're losing the art of real conversation, which is why this podcast is so much fun, because we do get to converse.
 
<strong>Kari Luther Rosbeck ** 12:36
That's right, I I'm so excited to be with you today.
 
</strong>Michael Hingson ** 12:40
Well, so you got into nonprofit, in a sense, pretty early, and you've certainly been involved at reasonable levels for now, 23 years after September 11, I worked at Guide Dogs for the Blind for six and a half years, as well as being a public speaker. But loved working in the nonprofit sector, although I had a lot of fun with some of the nonprofit people, because what I would constantly advocate, if you will, is that development in the nonprofit world is really just no different than sales. Instead of selling and making a profit, in a sense, you're selling to secure donations, but it's still sales. And people would say, Oh no, it's totally different, because nonprofit is just totally different than what you do if you're working with a company and selling for a company. And I'm going, I'm not sure it's that different.
 
<strong>Kari Luther Rosbeck ** 13:40
Well, what I think is that you're selling hope and right? It's all about relationships. But unlike widgets, we have a lot of different programs that have created such progress, hope and support for the tuberous sclerosis complex community. And I really enjoy talking about what those programs help make possible for people like your great nephew, Nick well
 
</strong>Michael Hingson ** 14:12
and and it's important to do that. I The only thing I would say on selling widgets, as opposed to hope, is if you talk to Steve Jobs or Bill Gates, they would say that widgets very well could also be a mechanism to to move toward hope and dreams. And so again, I think it's just, it's it's all using the same techniques, but different things. I tell people now that as a keynote speaker, I think it's a whole lot more fun to sell life and hope and dreams than it is to sell computer hardware.
 
<strong>Kari Luther Rosbeck ** 14:54
But you're right about computer hardware, and for instance, wearables that are. Really making a difference in some of the breakthroughs that we see today. So under percent correct.
 
</strong>Michael Hingson ** 15:05
Well, tell us a little bit about the whole tubular sclerosis complex Alliance, the TSC Alliance, and you got started in it. And what was it like, if you will, back in the day, and it's not a great term, I'm telling you, I I'd love to to have fun with that, but what it used to be like, and what it is now, and what's happening, sure.
 
<strong>Kari Luther Rosbeck ** 15:27
So when I started June 18, 2001 nearly 23 years ago, the organization had about seven employees. Today, we have 23 we in those days, we knew what the genes were in TSC, and soon after I came to work, we discovered how the TSC genes impact the underlying genetic pathway. That was awesome, because that led to some key clinical trials and ultimately an approved drug. What I say about the early days is we were we did a beautiful job of holding people's hands, offering them support, but there were no medications that really directly impacted TSC that were FDA approved,
 
</strong>Michael Hingson ** 16:21
maybe it would help if we actually define what TSC is. Yes, of
 
<strong>Kari Luther Rosbeck ** 16:25
course, let's start with that. Tuberous sclerosis complex is a rare genetic disorder that causes tumors to grow throughout the body, the brain, heart, kidney, liver, lungs. It is the leading genetic cause of epilepsy and one of the leading causes of autism. Epilepsy impacts about 85% of people with TSC autism, about 50% one in 6000 life first will have TSC. TSC impacts about 50,000 Americans and a million people worldwide, and it's variable. No two people are exactly the same, not even identical twins. So people can have mild cognitive impact. They might have moderate or severe. People can have mild cognitive impact, but at some point in their life, perhaps needing a lung transplant. TSC is progressive. So for women of childbearing age, lymph angiolio, myomatosis, or Lam can impact the lungs. We can see kidney growth of tumors in the kidneys that can impact quality of life. So it's variable, and some of our adults live independently. Others require more complex care. It's usually diagnosed in childhood and in infancy, either in utero, where you can see two or more heart tumors in a regular ultrasound. Sometimes you're diagnosed after birth, when a baby begins having seizures. Some people aren't diagnosed till they're teenagers with the appearance of angiofibromas or skin tumors on their face. And occasionally, people are diagnosed when they're adults. They have kids of their own, their children are diagnosed with TSC, and then they are subsequently diagnosed with TSC. So it runs the gamut.
 
</strong>Michael Hingson ** 18:31
So it is something that very much is or can be genetic. It is genetic.
 
<strong>Kari Luther Rosbeck ** 18:38
Yes, it's caused by mutations in one of two genes, TSC one or TSC two, on the ninth or 16th chromosome that controls cell growth and proliferation, which is why you see the appearance of non malignant tumors. And that is what impacts all the organ systems. Yeah,
 
</strong>Michael Hingson ** 19:00
and it is not a fun thing, needless to say, to be around or to have, and it's not something that we have control over. Nick, I know does live with his parents. I don't know whether Nick will ever be able to live independently. He does have seizures and sometimes, and it's not predictable, although he's doing a little bit better job of controlling them with medication, but he'll probably always live with someone. But what a wonderful person to have around. Yes,
 
<strong>Kari Luther Rosbeck ** 19:35
he is definitely enjoyable. And that's, I mean, that's the thing about TSC. We have we have independent adults. We have kids, we have semi dependent adults. We have dependent adults. The one thing about our community and our organization is this is a home for everybody.
 
</strong>Michael Hingson ** 19:58
So when did the. See Alliance actually first begin
 
<strong>Kari Luther Rosbeck ** 20:01
1974 so it started with four moms around a kitchen table in Southern California, and two of those four moms are still in touch with the TSC Alliance. I talked to two of our Founding Moms quite frequently. They are very inspirational. They had this tremendous foresight to think about what the community needed or what they would need in the future. So our organization, the TSC Alliance, we actually have a new vision statement as of this year. So our vision statement is the TSC Alliance wants to create a future where everyone affected by TSC can live their fullest lives, and our mission statement is to improve quality of life for everyone affected by tuberous sclerosis complex by catalyzing new treatments, driving research toward a cure and expanding access to lifelong support. What so some of the ways that that we do this, as you know, is to fund and drive research, to empower and support our community, to raise awareness of TSC, because we want to provide the tools and resources and support for those living with TSC, both individuals and caregivers. We want to make sure that as an organization, we are pushing research forward by a research platform that we've helped create through the years, and we want to make sure that people are diagnosed early and receive appropriate care. So it's really important to us to raise awareness in the general public, but also among the professional community.
 
</strong>Michael Hingson ** 21:52
So this is the 50th anniversary of the TSC Alliance. Yes, it is. And I would dare say, based on what you're talking about, there's a lot to celebrate.
 
<strong>Kari Luther Rosbeck ** 22:04
We have so much to celebrate. Michael, there's been so many accomplishments over the years, from the creation of our professional advisory board early on that provided guidance to the organization to today, we have three FDA approved drugs specifically to treat TSC as an organization in 2006 we started the very first natural history database anywhere in the world that still exists today, with over 2700 participants, and that allows us to really understand how TSC progresses through a lifetime, and then we, as an organization, in partnership with a group of our TSC clinics, helped with the first preventative clinical trial for epilepsy in the United States, and that was really to look at Babies with TSC to treat them before the first seizure, to see if we can prevent or delay epilepsy.
 
</strong>Michael Hingson ** 23:07
So So tell me a little bit about the the three different drugs that are available. What? What do they do? Without getting too technical, how do they work, and so on, because, obviously, the tumors are there. And so what do the drugs do to address all of that
 
<strong>Kari Luther Rosbeck ** 23:24
great question, the first approved drug for TSC everolimus is an mTOR inhibitor, mammalian target of rapamycin. So if you remember I talked about the two TSC genes working as a complex to control the genetic underlying genetic pathway. Well, that underlying genetic pathway is mTOR, and there happened to be a class of drugs that was developed to help with organ transplant and anti rejection. Ever roll. This is a synthetic of rapamycin that was found on rap a rap the islands, rap immune island. So what that particular drug has been approved for, and how it works in TSC is to shrink certain types of brain tumors to shrink tumors in the kidneys, and it's also used as adaptive therapy for seizures associated with TSD. So what we know is it is extremely effective, but if you go off the medication, the tumors will grow back. So it's not a cure, but it's moving in the right direction, right second drug that was approved is the first FDA cannabinoid drug, Epidiolex, and that treats seizures associated with TSC. The third approved drug is a topical rapamy. So it treats those skin tumors on the face. I
 
</strong>Michael Hingson ** 25:04
don't know. It's really interesting. Medical science comes up with all these terms that are tongue twisters. How do they do that? You're 100% correct. Oh, it's a fun world. What's on the horizon, what kinds of things are coming that will kind of either enhance what they do or other sorts of medications? Yeah,
 
<strong>Kari Luther Rosbeck ** 25:28
thanks for asking that. So I think for us, in 2019 we put together a really aggressive research, research business plan, and our goal with this was to ultimately the vision change the course of TSC, and so we have a research platform that really helps accelerate drug development. So we fund research grants or young investigators to keep them interested in the field and to generate new ideas. We have a pre clinical consortium where we work with a contract research organization. We've licensed different mouse models that can try drugs for both epilepsy and tumor growth and behaviors, and so that is really built a pipeline of new potential therapies for TSC we also have this clinical research consortium that we work with. We have 74 TSC clinics across the country, of which 17 are centers of excellence, and we're working with our TSC clinics and centers of excellence to when drugs come out of the pre clinical or when companies come to us and they want to institute clinical trials, we will work with them to be in touch with our clinics, to educate our community about what clinical trials are out there, so they know what questions to ask or how to appropriately weigh risk benefit, so that's a really important part of our platform. We also, I mentioned earlier, a natural history database to help us understand how TSC progresses through a lifetime, but also a bio sample repository, so we'll understand why TSC is so different person to person. So with all of those tools working together, what we want to do is ultimately determine how to predict an individual's risk for the many manifestations of TSC so if we knew who was at risk, say, for epilepsy, and we could intervene to delay or prevent epilepsy. Could we do the same with kidney tumors? So that's what I mean about predicting and prevention. We would like to develop biomarkers to help accelerate outcome measures and clinical trials. We would love to have an intervention early on. Remember, I said that we helped start the first preventative clinical trial for epilepsy. You need an intervention to get on the newborn screening panel. If we could be on the newborn screening panel and identify babies early, that is the greatest way to change the course of the disease. Of course, we obviously want to test more compounds in our pre clinical consortium to make sure that we are building that pipeline for new and better drugs in the future, and we definitely want to develop patient reported outcomes. So how does this disease impact quality of life for individuals and families living with it, so that we'll know in the future, if there are different potential treatments, does it impact or improve their quality of life? And the FDA looks at patient reported outcomes quite seriously, so we want to build that for future clinical trials and clinical studies. Finally, one of the biggest unmet needs in TSC is what we call TSC associated neuropsychiatric disorders, or taint This is an umbrella term for brain dysfunction that includes everything from sleep problems to depression, anxiety, aggressive behavior, executive functioning, how people learn. So it is definitely an umbrella term, and almost everybody is impacted by tanned in some way that are living with TSC. So we want to better understand who might be at risk for which parts of tan so that we can intervene and improve quality of life.
 
</strong>Michael Hingson ** 29:55
Something that comes to mind we hear people talking. Think a fair amount today about gene therapy and how all of that might work to cure various diseases and so on. Is there room for that in Tse, since especially it's caused by two specific genes?
 
<strong>Kari Luther Rosbeck ** 30:14
Great question. We actually are working with some gene therapy companies in our pre clinical consortium looking to see if we can intervene that way.
 
</strong>Michael Hingson ** 30:26
It's a few years off, yeah, I can imagine, but it would be an interest if, if it truly can be done, since you're clearly able to tell that there are specific genes that are that are causing this. It's an interesting concept, given the state of science today, to think about whether that could lead to, even if it's not immediate, but later, cures for TSC and other such things, and
 
<strong>Kari Luther Rosbeck ** 30:57
we might start with organ specific gene therapy. For instance, if we had gene therapy early on in the brain, again, thinking about preventing seizures from ever developing, if we were able to implement gene therapy in the kidneys so or lungs so women never develop lamb, that would be a huge breakthrough. Yeah. So thinking about how that might work and how that could impact our community is tremendous,
 
</strong>Michael Hingson ** 31:28
I would think so. And I would think if they are able to do some work in that regard, it would be very revolutionary. And obviously, the more we learn about gene therapy overall, the more it will help with what medical science can do for TSC as well. That's right. So what does the Alliance do for families and individuals? What kinds of specific things do you all do?
 
<strong>Kari Luther Rosbeck ** 31:57
Yeah, we have
 
32:00
developed 14
 
</strong>Kari Luther Rosbeck ** 32:01
community regions across the country where we work with our volunteers. So they'll in their regions, host community educational meetings, walks, where they bring the community together, which is hugely important offer peer to peer support. So that is on a regional level. On our team, we have support navigators, so people that are available to take calls, emails, texts to really help when people either receive a new diagnosis, will spend a lot of time making sure they get to the right clinics, resources, support systems, or when a new manifestation arises, or if people are having some access to medication or access to care issues, we have a TSC navigator so that is a proactive online tool that people can log into and that will really take them through the journey in a way they want to gain information. So it's really written in in small bites, so that if people want more information, they can dive deeper. That's hugely important for individuals impacted. We have regular webinars, regional conferences, and every four years we hold a World Conference. Well, we will bring in experts from all over the world to cover the many manifestations of TSC so people are informed to make the best decisions for them and their families. They'll also talk about new clinical trials or new research on the horizon, or they're talk about social service tools that are really important for living or guardianship or financial planning, so those things that aren't just medical, but really impact people's lives.
 
<strong>Michael Hingson ** 33:57
So today, what, what do you think? Or how would you describe, sort of the social attitude toward TSC and people with TSC, or is it, is it more manifested in Well, this guy has seizures and so on, so TSC doesn't directly tend to be the thing that society views.
 
</strong>Kari Luther Rosbeck ** 34:22
That's a great question. And because TSC is so variable, I'm going to say to you, it's different person to person. One of the things we did a few years ago was create these little business cards that described what TSC was. So if somebody's out at a restaurant, they might hand it to their waiter or waitress to say, We want you to know that our for instance, our child has TSC and so you understand what you might see as you wait on us. For example, I still think that for those that are more severely in. Acted. I talked about tanned and some folks with more severe behaviors. You know, our society, it's attitude, right? You talked about that in your presentation of diversity to inclusion, we need to be much more understanding when a family is trying to handle a seizure or or behaviors and not pass judgment on that family, let the family handle that situation. So I would just say it's individual to individual, but one of the most amazing experiences, as is at our world conferences, where everybody can just be. And everybody understands that TSC is variable. And you might have a child over here with a seizure dog. You might have an adult group in one corner talking and dancing, but everybody comes together, yeah,
 
<strong>Michael Hingson ** 35:58
yeah. And that's really important to do, and that's you raise a really good point. Obviously, dogs are learning to be better at seizure detection. And I was going to ask about that, because I assume that that certainly can play into helping people who have seizures, who have TSC.
 
</strong>Kari Luther Rosbeck ** 36:18
That is absolutely correct earlier. You asked about what it was like early on, we didn't have a lot of seizure dogs at our early conferences. That's something that really has been happening after, say, 2010 we've definitely seen a lot more seizure dogs be trained and really be helpful to families.
 
<strong>Michael Hingson ** 36:39
Yeah, well, and we have come so far in terms of training dogs to be able to detect seizures and detect so many things. One of my favorite stories, and it's not a seizure detection as such, but one of my favorite stories, is about a Portuguese water dog who was a show dog, but he or she, rather, was also trained to do cancer detection. And the owner, who was very competitive in doing show dog type things, as well as had started a company or a facility to deal with cancer detection, took his dog to the show, to a dog show. And every time the dog got near this one judge, it just laid down. It would not perform, it would not work. And so needless to say, this national champion didn't do very well at that show. And the guy couldn't figure out why. And he got home, and he suddenly realized, oh my gosh, I had taught the dog to lay down whenever it detected cancer, because you don't want to do something dramatic, right? And so he called the woman who was the judge, and he said, Do you have cancer? And she says, No, I don't have anything like that. Then he said, Well, you might go check that out, because and he told her, this was like a Monday when he called her, and Friday she called him back, and she said, I took your advice. And it turns out I have early stage breast cancer. We caught it in time, and it's all because of your dog.
 
</strong>Kari Luther Rosbeck ** 38:04
Oh my gosh, Michael, what an amazing story
 
<strong>Michael Hingson ** 38:10
it is. You know, we we really underestimate our dogs. I know that the first diabetic dog was a dog who who kind of learned it on his own. His person had occasional insulin reactions, and the dog became agitated. And finally, the guy realized, oh my gosh, this dog knows what I'm going to have an insulin reaction. And that led to dogs for diabetics, which is another, of course, sort of same thing that the dogs really can learn to do so many things today.
 
</strong>Kari Luther Rosbeck ** 38:44
Yes, yes, they can.
 
<strong>Michael Hingson ** 38:48
So there's always room for dogs. So we talked, I think, in sort of terms, about your the the whole research platform that you all have developed tell us more about the research platform and what it is and where it's going.
 
</strong>Kari Luther Rosbeck ** 39:06
Well, I definitely talked about all of the tools within our research platform. I think we're certainly taking a deeper dive into all of the tools that that we've developed, when we think about, for instance, our bio sample repository, one of the things we're doing right now is whole genome sequencing. Why? Because we're hoping with whole genome sequencing, we'll understand if there are modifier genes. Are there other things at work that makes some people more severe than other others, and then ultimately, what we'd love to learn is what medications might work best on each individual or personalized medicine, so often in TSC with seizure medications, people end up on a cocktail. We would rather avoid that, right? Wouldn't it be nice to get the medication right the first time? That's really what we are hoping for with our clinical research consortium. Right now, we're doing a couple of quality improvement studies, so one of them is around suit up or sudden, unexpected death from epilepsy, and really understanding the conversations that happen between a physician and a patient or a caregiver, and why aren't those conversations happening in TSC or when are they happening? Because we want to create change so that parents know the risks, or individuals understand the risks, and can they change their behavior to mitigate some of those risks? The other thing that we are doing is we started a reproductive perinatal Health Initiative. This came out of our 2002 world conference because we heard from a bunch of adults that this was a gap for TSC. So TSC is variable. We have some independent adults that may want to start a family someday, but we have no no consensus guide guidance, to guide them in making those decisions. So we put together a group of experts in maternal fetal health, pulmonary nephrology, imaging genetics, to come together to first talk about what are risk stratifications, both for women that are may experiences complications in pregnancy. What are those? What's a risk stratification for each individual? Also, how do we handle perinatal health? How do we care for fetuses of women with TSC, or fetuses where they have been diagnosed with TSC, and what are those recommendations and steps? So that's a real focus for us at our organization, really filling the gaps where those exist. So that's a couple of the things that that I would mention.
 
<strong>Michael Hingson ** 42:16
An interesting question that comes to mind, do you see prejudices or misconceptions that cause difficulties within medical science. And I ask that because I know from a blindness standpoint, so often, when a person goes into an ophthalmologist because they're having eye problems, they go in and the doctor will say, eventually after diagnosis, well, you have retinitis pigmentosa, you're going to go blind. There's nothing I can do, and literally, just walk out of the room without ever dealing with the fact that this person can still be a very normal person. Do you see any of that kind of stuff in the world of TSC so
 
</strong>Kari Luther Rosbeck ** 42:56
early on, less today, but we still hear about it when people are handed the diagnosis of TSC, they it could be very cold. Physicians would say, your child will never walk, they'll never talk, they'll never live a normal life. That's horrible, like you're taking away that hope. And that may not be the case for each individual with TSC, I think some of our families, when their infants begin to have a devastating type of seizure called infantile spasms that can look just like a head nod, sometimes they are misconstrued for indigestion or startle reflex, and They try to get care for their baby, they're told that they're just being paranoid and crazy. It's nothing, but the it's up to the parents right to continue to advocate, because they know something is not right and that that is the right course of action. And then for adults, I think sometimes our adults living with TSC really struggle with adequate care. We've done a really good job of pediatric care specifically for TSC, but as a country, we could do a lot more for those with developmental disabilities, including TSC and providing adequate transition from adult care, these are the places that I see prejudice or roadblocks put up for our families.
 
<strong>Michael Hingson ** 44:33
How do you teach or what do you do to teach parents and adults, especially about being stronger advocates.
 
</strong>Kari Luther Rosbeck ** 44:43
Well, first of all, we tell them to trust their instincts and trust their voice and to not give up if you're hitting a roadblock. One place call us. Maybe there are other other clinical care that we can provide for you. Yeah. If you're having an issue at work, it's really important that you get the right support to advocate for yourself, but to never, ever give up, ever give up.
 
<strong>Michael Hingson ** 45:11
Yeah, that's really, of course, the important part, because ultimately, and I think it's true for most all of us, we know ourselves better than anyone else. And as parents, we know our children better than anyone else, and certainly should never give up and work very hard to be strong advocates to support what their needs are and support them to grow and advance.
 
</strong>Kari Luther Rosbeck ** 45:36
That's exactly correct,
 
<strong>Michael Hingson ** 45:41
and it needs to happen a whole lot more, because all too often, I can imagine hearing people say, well, it's nothing, it's just your it's your imagination. Well, no, it's not, you know, but we see way too much of that kind of thing happening in the world. So it's great that that you're able to do so much. What about in the in the professional world, or in just dealing with people and their lives? What? What kind of things are you able to do to, let's say, help support somebody who wants to go out and get a job?
 
</strong>Kari Luther Rosbeck ** 46:21
Sure? We point them to local resources that might be an expert in that. We also have navigation guides that might help them, that are a supplemental resource to our TSC navigator. We have adult topic calls and adult open forums so that they might also get guidance and advice from their peers that have walked that journey. So those are some of the resources that we will help people who want to get a job
 
<strong>Michael Hingson ** 46:55
do Centers for Independent Living help.
 
</strong>Kari Luther Rosbeck ** 47:00
Are you familiar with those? No, I'm not familiar. Sorry, I'm not familiar. So the
 
<strong>Michael Hingson ** 47:04
CIL system is a system of independent living centers. It really started, I don't know, but I think in Berkeley, it's centers that teach and advocate for the whole concept of being able to live independently, and deals a lot with physical disabilities, and I'm not sure how much the developmental disability world interacts in the CIL it may be a lot more of a physical thing than anything else.
 
</strong>Kari Luther Rosbeck ** 47:32
Well, always great to have new resources that we can share with our community. It's worth
 
<strong>Michael Hingson ** 47:38
exploring Absolutely, because it could very well lead to something that would be helpful, not sure, but it's always worth exploring. The arc is
 
</strong>Kari Luther Rosbeck ** 47:47
another organization I was gonna ask about that frequently. Yes, we've, we've had a partnership with the arc in the past. Many of our community regions obviously work with local arc chapters. It is a partnership that we truly value, and they have a ton of resources that are available for individuals, seeking jobs, seeking Independent Living, seeking so or housing for families. So we don't need to replicate what somebody is already doing. Well, we will partner with that organization,
 
<strong>Michael Hingson ** 48:25
and that makes sense. There's no sense in replicating. It's all about collaborating, which makes a lot more sense to do. Anyway,
 
</strong>Kari Luther Rosbeck ** 48:33
exactly we agree.
 
<strong>Michael Hingson ** 48:36
Well, so what are so, what are your your sort of long term goals from here? Oh,
 
</strong>Kari Luther Rosbeck ** 48:45
long term goals from here? Well, we want to continue to improve quality of life for everyone. We want to make sure that there is adequate transition between childhood and adult in terms of medical care, independent living, or housing or schooling, or whatever that transition may employ, we really want to make sure that we continue the pipeline of new treatments. We want to drive towards a cure. We want to support and empower every family living with TSC. One of the things that we've really been able to do because of advocacy, is to grow the TSC research program at the Department of Defense. So this is a congressionally directed medical research program. There's been an appropriation for TSC since fiscal year, 2002 and cumulatively, 221 million has been appropriated for TSC research. We want to continue to grow that. But on a state level, we've also had some success in growing state funding for. TST clinics in particular states, and for TSC research at those institutes. So over 5.7 5 million have been advocated, have been appropriated from the states of Maryland and Missouri and Michigan and Alabama. So very excited about continuing to grow that that program, as I mentioned, I think getting on the newborn screening panel would be a game changer for TSC, complete game changer. And we want to continue to grow our advocates and grow those that are available as leaders in their communities to offer support to others.
 
<strong>Michael Hingson ** 50:39
So the funding comes through the Department of Defense. Why is that?
 
</strong>Kari Luther Rosbeck ** 50:44
It is a program that is high risk, high reward. You have to have some military relevance. So so for TSC, obviously, our connection to epilepsy and our mass models that are used for developing epilepsy medications, those mass models can also be used to look at traumatic brain injury. So that's a connection. It's high risk, high reward. So understanding the underlying biology of TSC and finding that genetic pathway that I mentioned was one of the hallmark achievements early on of this program. So it's, it's, it is so amazing. The early gene therapy work for TSC started at the TSC research program at the Department of Defense.
 
<strong>Michael Hingson ** 51:33
And I gather you're probably getting a lot of really good support from DOD. So
 
</strong>Kari Luther Rosbeck ** 51:38
it doesn't come to the TSC Alliance, we advocate to make that funding available to researchers around the country. So we think of that as part of our mission for driving research. But we don't see a dime of that. Those dollars, they all go through Fort Detrick and through the Department of the Army, right? The other cool thing, though, Michael is we nominate consumer reviewers, so people that help advocate for these funds also sometimes get a seat at the table to say what research would be meaningful for their lives as a consumer. And that is a really cool, unique thing that happens.
 
<strong>Michael Hingson ** 52:21
Yeah, well, and I was asking about support, I was thinking more of their they're perfectly willing and pleased to be a part of this, and are really open to helping and really contributing to the research, because I would think it would help all the way around 100%
 
</strong>Kari Luther Rosbeck ** 52:40
and the one thing is the TSC Alliance, the DOD and NIH. We all work together so that we're not duplicative. But we have, there was a research strategic plan that was developed out of a workshop at NIH that we all follow as kind of our guiding principle. We all do different things, and we all complement each other. So out of that NIH plan, for instance, a bio sample repository and preclinical consortium was recommended, and recommended that the TSC alliance is the patient advocacy group, be the one that started that and continues to make sure that those resources continue. That's just an example. Obviously, DOD does high risk, high reward. And NIH, you know, the prevent trial that I mentioned, the first preventative trial for epilepsy in United States, was funded by the National Institute of Neurological Disorders and Stroke. We helped educate the community so that people would want to participate.
 
<strong>Michael Hingson ** 53:46
Well, it's, I think, important and relevant to ask, how can people get involved? What can the rest of us all do?
 
</strong>Kari Luther Rosbeck ** 53:54
Oh my gosh, I'm so glad you asked. Well, please go to TSC <a href="http://alliance.org" rel="nofollow">alliance.org</a>, learn more about the organization. Become a volunteer. Help us. Help us with our walks, help us with our conferences. You can certainly get involved. If you're an individual with TSC and you want to get connected through social media, you can go to Facebook, Instagram, LinkedIn, YouTube, even Tiktok at the SC Alliance, we have very active discussion groups Michael that offer peer to peer support. 24/7 especially on Facebook, it is a private group, and those group of individuals and families have been so supportive for anyone walking this journey, you can call us at 1-800-225-6872, if you need support, you can ask for a support navigator. If you're interested in helping us with fundraising or making a donation, you can ask for our development department. If you want to volunteer, ask for. Community programs, we want all takers, and we're always also happy to talk with any organization, any nonprofit, that's wanting to pull together their programs, seek advice or work as a partner,
 
<strong>Michael Hingson ** 55:15
and what's the phone number? Again? 1-800-225-6872,
 
</strong>Michael Hingson ** 55:24
and the website is TSC
 
<strong>Kari Luther Rosbeck ** 55:26
<a href="http://alliance.org" rel="nofollow">alliance.org</a>,
 
</strong>Michael Hingson ** 55:29
cool. Well, I've asked lots of questions. Have I left anything out? Any other things that you think we ought to cover? I
 
<strong>Kari Luther Rosbeck ** 55:37
think you did a great job. I would just say if anybody wants to join us at our 50th Anniversary Gala, we'd love to have you. TSD <a href="http://alliance.org" rel="nofollow">alliance.org</a>, backslash 50 Gala. We will be celebrating october 25 at ciprianis in New York City, and we'd love to have you with us. Ooh, that sounds like it'd be fun. I know you gotta get your family to bring you this time. Well, yeah,
 
</strong>Michael Hingson ** 56:07
if they're going to come, they should, should take me. I'm trying to think, I don't know whether I'll be anywhere near there at the time, but my schedule changes all the time, so it's sort of like everything else you never know. But I will keep that in mind, because it would be fun to come and get to meet you in person. I would love that. Well, I want to thank you for being here with us. This has been, needless to say, very educational and very enjoyable. And of course, as you know, I have the personal stake of a great nephew, but just being able to talk about it, to hear the progress that's being made as, I think, really crucial and really important to be able to let people be aware of and I hope that people who do hear this will get involved, will at least learn more about it. Have you written any books or anything? I have
 
<strong>Kari Luther Rosbeck ** 56:57
not written any books. Oh, we got to get you to work. That's right, you're an inspiration.
 
</strong>Michael Hingson ** 57:04
Well, something to work on. You should? You should write a book about it all. That'd be a new project. It's not that you don't have enough to do, though. That's
 
<strong>Kari Luther Rosbeck ** 57:13
right. Michael, I'm too busy taking care of our community right now, but when I retire, that might be something I think about. Well, there
 
</strong>Michael Hingson ** 57:21
you go. Well, I want to thank you again for being here. This has been, I will say, enjoyable, but it's been most educational. I've learned a lot, and I appreciate your time, and I hope that, as I said, everyone else has as well. So I want to thank you for being here, and anytime in the future you want to come back and talk some more about what's going on and tell us about other new, revolutionary changes and so on. You are always welcome.
 
<strong>Kari Luther Rosbeck ** 57:46
Thank you. Michael, I'd love to come back. Well, thank
 
</strong>Michael Hingson ** 57:50
you again, and let's do it anytime you'd like, Okay, you got it.
 
**Michael Hingson ** 58:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable TSC Alliance CEO with Kari Luther Rosbeck</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e1aa8abd-0f2c-4806-8e83-3748ea281b65.mp3?source=rss&amp;ext=asset.mp3" length="86513054" type="audio/mpeg" />
<itunes:episode>301</itunes:episode>
</item>
<item><title>Episode 300 – Unstoppable Leadership Development Authority with Robert Moment</title>
<guid isPermaLink="false">https://pinecast.com/guid/978d02fc-a615-4fe1-9f12-4faafa01c8e0</guid>
<pubDate>Fri, 10 Jan 2025 16:20:15 -0000</pubDate>

<itunes:duration>01:05:16</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cd77b46c-7695-48b8-ba57-faf5ef71f3ed/UM300-Robert_Moment-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Robert Moment was born in Virginia and basically has spent his entire life there except for college which took him to Maryland. Robert received a degree in Business and, after college, he went to work in corporate America. He worked for a number of large corporations including Xerox in the 1990s. He tells us some of his experiences in the corporate world and how they eventually caused him to shift gears and start his own coaching and consulting business.
 
Today he is a recognized authority and he has authored several books. His newest one coming out shortly is &quot;Believe in Yourself You Got This&quot;.
 
What I like about talking with Robert is his down to earth direct manner of presenting ideas. As he says fairly early in our discussion, his parents taught he and his brother to believe in themselves. Robert discusses with us this concept of self belief and how it differs from ego. As he says, his father taught him that “ego” stands for “edging God out”. Pretty clever. Robert gives us a number of practical tips and lots of advice we can put to use in our daily lives. I hope you will like what Robert Moment has to say.
 
 
 
<strong>About the Guest:</strong>
 
As a sought-after authority in leadership development, Robert Moment draws upon a wealth of Fortune 500 experience and certified coaching expertise to unlock the extraordinary in leaders and organizations.
<strong>1. Leadership Development Authority:</strong> Robert Moment is a leading authority in executive coaching and leadership development. Leveraging over 15 years of experience and deep insights from Fortune 500 environments, he empowers individuals and organizations to reach new heights. As an ICF Certified Executive, Leadership, Emotional Intelligence, Career, and Peak Performance Coach, his expertise spans diverse leadership domains.
<strong>2. Startup Success Catalyst:</strong> Robert holds unique expertise in nurturing cybersecurity, healthcare, fintech, and critical infrastructure startups, guiding them through scaling challenges to achieve revenue growth. His tailored approach fosters sustainable success for these firms within competitive markets.
<strong>3. Peak Performance and Emotional Intelligence Focus:</strong> Specializing in peak performance coaching, Robert works with CEOs, executives, and high performers, empowering them to lead empathetically with high emotional intelligence. This creates collaborative and thriving work environments. As a certified practitioner, he utilizes the Social + Emotional Intelligence Profile-Self (SEIP) ® Assessment to facilitate targeted development plans.
<strong>4. Author and Comprehensive Coaching Methodology:</strong> Robert's books, including &quot;CEO Coaching for Cybersecurity Growth&quot; and &quot;Believe in Yourself You Got This,&quot; offer practical strategies for professional growth. His comprehensive coaching methodology uniquely blends experience with modern assessment tools for results-driven, transformative experiences.
<strong>5. Executive Development and Career Coaching:</strong> Robert collaborates with executives and rising leaders to refine leadership skills and drive organizational success. He assists individuals at various career stages through fulfilling transitions. By identifying strengths, clarifying goals, and aligning values, he ensures informed decisions for long-term career satisfaction.
 
If you're ready to unlock your potential, achieve peak performance, and create the leadership legacy you envision, Robert Moment is the coach to guide you there.
 
<strong>Ways to connect with Robert:</strong>
 
<a href="mailto:Robert@LeadershipCoachingandDevelopment.com" rel="nofollow">Robert@LeadershipCoachingandDevelopment.com</a>
The Moment Leadership Coaching Group
2200 Wilson Blvd. Suite 102, #158
Arlington, VA 22201
LinkedIn 
https&quot;//<a href="http://www.linkedin.com/in/robertmomentleadershipcoach" rel="nofollow">www.linkedin.com/in/robertmomentleadershipcoach</a> 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello to you all, wherever you happen to be, I am your host, Michael Hingson, and this is unstoppable mindset. We're really glad that you joined us today. Our guest is Robert moment, and Robert is a sought after authority and leadership development he's written a number of books. He's a coach, and all sorts of other kinds of things. Talking to coaches are is always really kind of fun. I learn a lot. I got all this free coaching. What can I say? It's It's always interesting and relevant to hear different points of view and get to put everything in perspective. So I'm really glad to have the opportunity this time to talk to Robert, and he does a lot of leadership development, and interested in getting into that and talking about him as well. So enough of that, Robert, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Robert Moment ** 02:15
Well, thank you, Michael for the opportunity. I'm excited.
 
</strong>Michael Hingson ** 02:20
Well, we're really looking forward to talking with you and learning a lot. I hope Tell me a little bit about the early Robert, kind of growing up. And let's start with that just kind of where you came from and all that stuff. Well,
 
<strong>Robert Moment ** 02:33
the early Robert, I grew up about 30 minutes outside of Charlottesville, Virginia, and I graduated, really, I would say I'm a country boy at heart humble beginnings. And my father, he was ex military, and one of the things he taught my brother and I, I'm two years younger than my brother, was self disciplined, and to always believe in yourself. That's something that my parents ingrained in us, you know, early on, and that's something, you know, it's like, it's in my DNA, and that's what I communicate to my clients. And even when I was in corporate America, I was in corporate America for over 20 years working for Fortune 500 companies, like your Xeroxes of the world, Citigroup, manpower. And then then I transitioned into leadership and executive
 
</strong>Michael Hingson ** 03:21
coaching. So where did you go to college? I
 
<strong>Robert Moment ** 03:24
went to college. Now it's called Washington at Venice University. It's about, I would say, 20 minutes outside of Washington, DC, in a place called Takoma Park, Maryland. And my degree is in business administration. But
 
</strong>Michael Hingson ** 03:39
you're mostly stuck in a rut, aren't you? You've lived in Virginia basically all your life.
 
<strong>Robert Moment ** 03:43
Yes, I have now. I've traveled globally, but yes, my, my my home base is, yes, Virginia. Now
 
</strong>Michael Hingson ** 03:52
I have to tell all of you listening that before we started this, Robert was saying that he loves the spring and summer and is not a winter person. So I'm not quite sure I totally understand the paradox, but there you are. But no, it's it's fine. You could be further north in Massachusetts and Maine and New Hampshire, and get a whole lot more snow than you get in Virginia. You
 
<strong>Robert Moment ** 04:16
know what, Michael, when I see when I watch TV, whether it's, you know the weather channel, or CNN, and I see the snow in Boston, upstate New York and Rochester and Syracuse. I am glad I'm in Northern Virginia.
 
</strong>Michael Hingson ** 04:31
Boy, it was interesting, if you remember from the Weather Channel, last year here out in Southern California, we had crazy, crazy weather in Mammoth and some of the areas around here, they had, you know, overall, more than, like, 50 feet of snow, and it eventually went away. But we had incredible amounts of snow in Tehachapi and Wrightwood, the snow was so high that a. Cover the roofs, and some roofs collapsed because they couldn't take all of the snow, and the roads were blocked so people couldn't get in and out, which also made it very interesting. And we here in Victorville, were down in a little valley. We're about 20 850 feet above sea level. We had two or three inches of snow one Saturday afternoon, and that
 
<strong>Robert Moment ** 05:23
was it. Wow, I did see that. I saw that. And I said, you know, I couldn't believe it. Yeah, it was, it was dangerous, treacherous. Yeah, it really paralyzed a lot of people, because they couldn't leave the house, homes.
 
</strong>Michael Hingson ** 05:38
Yeah, they couldn't at all. And the the thing is, like mammoth, I think it was mammoth didn't even close their ski season until last August. Well, this year, it's different. They're closing Sunday. Still, it's a while. Well, it is, it is, yes, so you said you worked for a lot of corporations for quite a while. So you started that, I assume, right out of college, because you had the business background, and what did you do for them?
 
<strong>Robert Moment ** 06:07
Well, I was like, for instance, corporate executive, sales, business development, account manager, a lot of titles, but I learned a lot, especially back then, like Xerox Corporation, you went through a lot of training, yeah, and that training that really, I was able to leverage it and, you know, transfer to other corporations. And one of the things I learned, it really wasn't so much that when I transferred to other organizations, because that was in telecommunications. I was in insurance. Manpower is more about human development. It was really about building people skills. Yeah, people skills, and then business acumen, because you can learn the products and the services, but to be able to build relationships. That was really my, one of my strongest suits.
 
</strong>Michael Hingson ** 07:04
Well, Xerox information systems, back a long time ago, in part, began because they acquired a company. I worked for Kurzweil Computer Products. So I I was sort of assimilated into Xerox, because I worked for Kurzweil, and then Xerox bought Kurzweil. They wanted the technology, though, they didn't really have as much interest in the people as demonstrated by the fact that within a couple of years, all the salespeople who worked for Kurzweil pre Xerox takeover were all invited to leave. And you know those those things happen, and I think it's a serious mistake when companies do that, because they lose all the tribal knowledge and all the information and the background that people have. And like you talk about the fact that you learned so much about people skills and interpersonal dynamics as you went along. And I think the companies really lose a lot of that when they buy a company and they assimilate it, and then they get rid of the people,
 
<strong>Robert Moment ** 08:10
you know, I'm glad you wanted you touched on that, because I'm working with a potential client and they want to buy the smaller cybersecurity startup. And when you do that, a lot of times, you know, you gotta look at the culture, and when you mention that, they let people go, you know, a lot of times good people who've been there, whether it's, you know, five years, 10 years, you know, that's a lot of intellectual property that's walking out the door, and a lot of times, for instance, they know that customer is better than the person who's acquiring them. Why do companies do that? You know, sometimes you know they want to cut costs, but cutting costs sometimes is not good business sense, because usually the company who takes over is the one who's going to let the existing employees go in, right? Because they want to bring down people. But when I want to talk to the CEO, you know, if he becomes they become a client. That's something I want to warn and caution, caution him, you know, don't go into, oh, I want to clean house and want to bring all of my people in, because this company does have some major business with several major hospitals, and you know, that's relationship building. And that relationship building took years for them to when I say years, maybe about, I think they said five or six years. So, yeah, go ahead. So that's important. You know that relationship, the existing company has that relationship, and I told him, I would tell him, you want to make a smooth transition.
 
</strong>Michael Hingson ** 09:57
Well, and the reality is, it's. Some point, you can bring your own people in, but you're going to have to hire people to replace the people you you move and other things. At some point, it would make a lot of sense to really evaluate people and their skills and look at what they bring to the company before you just let them go. I was the last sales guy to be let go from Kurzweil and I had been relocated, actually, in late 1981 from Boston. Well, I lived in Winthrop and we worked in Cambridge. Then I was relocated back out to California because I knew that area better and and it was pre Xerox takeover, but the discussions had begun. But in 19 late, 1983 into 1984 was clear that Xerox had had taken the company, and some people were leaving. I was the last of the sales guys to be let go. I don't know whether that had to do with blindness or whether I was just so far remote because I was cross country, but they did it nevertheless. And I think that they made a serious mistake by losing, if you will, so many people, it just isn't a bright idea to do.
 
<strong>Robert Moment ** 11:25
You know, it isn't, because even when I was there, Michael Xerox was losing a lot of market share. Yeah, yeah. When I was there, they was losing when I went, when were you there? I was there like in in 1992 and they was losing a lot of market share to,
 
</strong>Michael Hingson ** 11:46
it's canon, yeah, and IBM.
 
<strong>Robert Moment ** 11:49
IBM, yes, they was losing a lot of market share. And, you know, they got became complacent. Yeah,
 
</strong>Michael Hingson ** 11:58
they did and and didn't, and probably never really had a clue about why they were losing so much market share. But nevertheless, it happened, yeah,
 
<strong>Robert Moment ** 12:08
I mean, Xerox was, I mean, in terms of, I mean, too top heavy, in terms of, I mean, it seems like every quarter they was hiring people, but in terms of market share, yeah, they was losing market share. And then a company called OSE came in Rico, the Japanese, the Xerox almost went under, yeah, yeah, yeah. I
 
</strong>Michael Hingson ** 12:37
one of the reasons I was asked to relocate to California. And like I said, they just started the discussions, but because I had spent time on and lived on the west coast for most of my life, the other thing they wanted me to do was to interface with the more technical parts of Xerox. Namely, they had a facility called Park Palo Alto area Research Center. Yes, I wonder if that's still there. Do you know? Yeah, I don't know. You know, yeah, I don't either. But I, I did a lot of work to integrate some of the information from Kurzweil into Park, which is part of what I did. And it was, it was fun. Got to meet a lot of and know a lot of the people there, and I would have thought that they would have been a little bit smarter about how they how they dealt with me, but and other people, but it, you know, it goes the way that it goes. I hear it a lot in the broadcast industry. Somebody comes in and they buy a radio station or a television station, and they phase out all the people who are already working there, which is so crazy.
 
<strong>Robert Moment ** 13:46
Yeah, it, yeah, I've heard that. I've heard that too, and I've actually here, I can't think of what, what station, but yes, I've heard that, and that's consistent, I think across the board, yeah, it is
 
</strong>Michael Hingson ** 14:03
well, and I think it's a little bit different, not necessarily totally, but a little different, because what they're doing is they're probably changing formats and other things, and they want to bring in people who are familiar with but I also Do think that they don't look at the value that, if you will, tribal knowledge, even in a radio environment, can play. So what do you do? Well, you said something earlier, interesting. You said that your parents brought you up being very self assured, self confident, and so on. I think that's that's an important feature and skill that we ought to have. Do you? Do you ever find, though, that you're too self confident, and it go in a kind of transitions over into arrogance, as opposed to just self confidence?
 
<strong>Robert Moment ** 14:55
You know, one of the things my father, you. Taught us you have to be careful about ego. Because he said, ego, you know that can be blind, blind confidence and blind confidence. You know that's tied to external validation, you know. And he said, you know, really, self belief is about trusting, you know, trust in your inner knowing. And not only trusting your inner knowing, it's you know your instincts and and just know deep down, you know you are capable of overcoming challenges and achieving goals. And you know, he even taught us, even said this, and I don't know he didn't invent this, but he said, you know, ego is edging God out, and you want to focus on just trust and believe yourself. You're going to have challenges, but you really have it's a fine line, that ego confidence is great, but that ego that goes beyond confidence, that you know sometimes you don't even really look at reality like you feel like you're invincible. And I think when you think you become invincible, that's when arrogance and ego come in.
 
</strong>Michael Hingson ** 16:17
If you're really invincible, you don't have to show it. It is just the way it goes. Well. Have you ever had a time in your life when you experienced something that really caused you to face a major challenge and doubt yourself, and how did you deal with that?
 
<strong>Robert Moment ** 16:37
My first corporate executive position that inner critic came up. An inner critic is, do I have what it takes? Am I good enough? And how I acquired my inner critics? And it is still comes up, sometimes even now, with opportunity, but I have to say to myself, I have to take inventory. Look at your past successes, look at your past wins, and look at the skills that you bring to the table. And those skills are transferable, whether it's a client that I'm coaching now or a future client, bigger client, but just because sometimes you know, when the opportunity comes, we excited. We get excited about the opportunity, Michael, but then, like I said for me, that inner critic is like, Okay, are you ready for this? And I have to remind myself, Yes, you are you. You have more than enough. You are enough, and you can do this.
 
</strong>Michael Hingson ** 17:39
So what really happened that caused a lot of self doubt with that first job,
 
<strong>Robert Moment ** 17:45
the responsibilities, the revenue that I needed to generate, that I had never had that kind of revenue before, and and the people who I was going to manage, but at the end of the day, you know, I said, You know what? They would not have given you this position, and if they didn't think you could do it. And then look at your look at the skills that you have. And once again, I took audit in terms of the skills, my transferable skills, and I was able to succeed. But still, that inner critic, inner voice that happens even now as a coach, how do you
 
</strong>Michael Hingson ** 18:24
how do you get past that inner voice? Doing that,
 
<strong>Robert Moment ** 18:28
I created an acronym. An acronym is B, line, B, E, L, I, E, and it starts with I begin self awareness and I understand my strengths and I understand my weaknesses. And then E, I embrace my imperfections, and because everyone has them, but what makes me unique? And then L, I learned from my setbacks. I know there's obstacles and opportunities for growth. And then I invest in self care, I prioritize my physical and mental well being, and in E I empower that inner voice to silence any negative self talk, and I just focus on the positives,
 
</strong>Michael Hingson ** 19:11
one of the things that we talk about on unstoppable mindset. And I've said it a number of times, so I hope people don't get too bored, but I think it's important to say, I used to always say, I'm my own worst critic. I listen to speeches when I give them. I did it some when I was program director at the campus radio station at UC Irvine K UCI. I've done it a lot of times. I listen to myself, and I always used to say, you know, I'm really hard on myself. I'm going to be harder on myself than anyone else. Anyone else, because I'm my own worst critic. And actually, only the last over the last year have I realized wrong approach. I'm not my I'm not my own worst critic. I do believe in, and have always believed in the kinds of things that you're talking about, introspection on. Self analysis and so on. And what I realized is that, in reality, no one can teach me anything. They can provide the information, but I'm the only one who can teach me, and I've changed from saying I'm my own worst critic to saying I'm my own best teacher. And the reality is that just totally reshapes the attitude, and I will will tell you that it also helps in dealing with that inner voice. Because when I start to think about that, I think about, okay, how do I teach me? Well, it goes back to self analysis. It goes back to introspection. What worked today? Why didn't that go as well as I thought that it should, and it could be I was just too, too confident, and I've got to be open enough to acknowledge that, and okay, so what do you do to make sure that doesn't happen again? So I love the approach of I'm my own best teacher, because it's such a a positive and more constructive way of helping to guide you into introspection and real self analysis.
 
<strong>Robert Moment ** 21:06
You know, I love the concept, you know, I would say, Isn't that owning your power? Sure, yeah, I would say that's Michael, that's owning your power. It
 
</strong>Michael Hingson ** 21:17
is owning it's owning, well, it's owning your power, and it's owning your actions and what you do, and when you acknowledge that, then you can sit back and look at it and go, Okay, so let's discuss brain what happened. But that's exactly right, and I would rather look at things with something that will really move me forward. Rather than saying, let's criticize other people can criticize me, but then ultimately, I have to go back and listen to and look at what they say and decide, okay, where's the merit they're saying it, maybe there's something to it, but is there really, or how much? And take it to heart, but come to a decision and move forward. You
 
<strong>Robert Moment ** 22:11
know that, you know, I call it, I would, you know, reframe it, and that that was a, that's a major pivot shift in terms of your mindset and your thought process. Yeah, because, you know, a lot of times people, we can be our own worst enemy, and, like you said, our own worst critic. But how you're reframing it from a positive more so than a negative because most people want to, they start with the negative instead of the positive. Yeah, yeah. So I like how you're reframing that. Because just like this is that self talk, you know, you can say, you know, I'm not good enough. Well, say I am good enough, just that slightly framing, because I always words have power, and you continue to repeat something, you will believe it,
 
</strong>Michael Hingson ** 23:09
and you can also say, How can I get better? Yes, and take the time to really analyze it, because I believe that ultimately, when we look at ourselves, we can, if we practice it and develop that mind muscle, we really know the answers, but we have to listen to get them to come to the surface so we can deal with them. The fact of the matter is, we know a lot more than we think we do. We underestimate ourselves. And so often something comes up, and suddenly we think of an answer, but we go, oh, no, that's too easy. Or no, that can't be it. And we go back and, yeah, you see what I'm saying. And we go back and overthink it, and then come up with what turned out to be the wrong answer, because we wouldn't listen to ourselves with the right answer. You
 
<strong>Robert Moment ** 24:05
know, I feel as though the universe is always talking to us, and sometimes we have to be still. And for instance, you know, if I'm coming up with a book title, like you said, if it's too easy, it's like, well, that's too easy. Well, no, that's probably the book title that you need, yeah, or the article title. You know, a lot of times we think, if it's too easy, that's not the solution. But here's something that was, I learned in corporate America, we would, here's an example, a client had a problem. Let's say it could be any problem. And we, you know, meet with the client. The client, they have five people, you know, representing our company, and maybe we have three or four, and they said, you know, they've had this problem. Six. Months, and I'm listening to the client, and I said, you know, this is the solution. And I remember telling a VP, I wasn't at the VP level yet. We we had a debrief, you know, like in the lobby after the meeting, and I said, this is the this is a solution. This is the solution to the client problem, and this is what he said. He said, That's he said, No, that's to he said, not. The meeting lasted maybe almost almost two hours, and he said, No, that. He said, You know what a client, we can't go back to the client and say that's the solution because they had the problem. He said, for over six months, and what we want to charge the client, we got to drag this out. And I said, Why drag it up? They got a problem. And he said, they will not believe that we solve this problem within two hours. So I you know he was a VP, yeah, Michael, it we went through, I want to say this is years ago, five or six meetings and the solution, it was this, right solution, six meetings, and then finally, we tell the client, okay, we have come up with the solution. And that's when I think I said, you know, I don't think I'm going to be in corporate America too long after that,
 
</strong>Michael Hingson ** 26:35
you know? And I've, I've talked about it a few times after leaving Kurzweil because I was dismissed, as it were, or Xerox. Actually, at that point, I couldn't find a job because people wouldn't hire a blind person. And it's still way all too often the case, the unemployment rate is, you know, incredibly high. Depending on where you are. It could be 60 65% significantly higher, and I was looking for a job and wasn't finding one. And so what I eventually did was I started my own company selling computer aided design systems to architects, a blind guy selling cat systems. Why not? You know, I didn't need, I didn't need to work the system, but I did need to know how to work the system so that I could describe it to people. Well anyway, as we started working with architects and so on, they would say, well, we can't as much as this system works and all that we can't take on this system because we charge with our by our time, with our with our effort and our time, and if we use the CAD system, we'll get done in a fraction of the time, and so we'll not make as much money. Well, you know, my response was, you are looking at it all wrong. You're bringing in new technology. You're bringing in so much more capabilities, because you could bring a customer in, and you can do walk throughs and fly throughs and show them exactly what it looks like looking out a window from inside a building and all sorts of stuff. They can say they want to change something, and they can make the change, or you can make the change as they suggest it. You're not charging for your time anymore. You're charging for your expertise. You don't need to charge less, but you're charging for all the expertise and the skills and the added value that you bring to the sale. And the architects who got that, and there were some who did and some who didn't, but the architects who got it really began doing extremely well, because they could also then go off and look for more customers more quickly, quickly, yeah, and we, we really, we really need to remember that there are, on a regular basis, new and better solutions coming up, and it's hard to keep up with everything. But by the same token, if we can be aware of what we need to do to make everyone's lives better with whom we work, we're going to do better, because they're going to do better.
 
<strong>Robert Moment ** 29:20
I totally agree. Because, you know, when I'm working with clients, even if the first two sessions, I have a solution, I'm not going to say, okay, you know what? Hold on to this solution until coaching sessions. In six months into the coaching session, you know that? You know, yes, for me, it's integrity. That's one, but two, I want all my clients to succeed as fast as quick as possible. And you know, I remember, gosh, when I started out this client, he's I said, one of the questions I was asked, have you. Ever had a coach before? And he said, Yes, I had a coach before. And I said, Well, how did it work out? And he says, I felt as though he had solutions or could help me, but he dragged out the process. And I said, Okay, that's not gonna happen with me. Because then I thought, you know, I thought back in my experience when I was in corporate America, yeah, when you have the solution, but, you know, I think I really want to coach him for another six months, not for two days, or, you know, two weeks. So, yeah, well, you
 
</strong>Michael Hingson ** 30:35
could coach him for another six months. It's just that you're going to evolve and go in different directions, if that makes sense to do, yes, yes. And if it doesn't, you're going to have a very happy customer who's going to tell other people about you. Absolutely
 
30:51
yes. Well,
 
<strong>Michael Hingson ** 30:54
I want to get to your transition, but first, just following up on something we talked a little bit about, how do you really tell the difference between overconfidence, or what you call our inner critic and or whatever, and the whole real issue of healthy self evaluation? How do we really make those differentiations?
 
</strong>Robert Moment ** 31:16
I would say, in terms of, like I said, ego is self validation. I'm sorry, self validation, or external validation, when you're talking about self belief, that's trusting, that's a inner knowing, that's your inner being, your core. And I think that's the difference, and because when you're talking about self belief, you begin with self awareness. I don't know anybody who has a huge ego focuses on self awareness. They don't understand. They not want to talk about understanding our strengths, understanding our weaknesses, ego. They just don't but when you talk about self belief, self awareness, and then they embrace their imperfections, to me, that's, that's, that's very, very important. And then I can say, when you talk about investing in self care, you do prioritize your mental well being and also your physical well being. You take, really, you take inventory of self
 
<strong>Michael Hingson ** 32:21
as you should, and it's something that you, if you're doing it right, probably do on a regular basis. Yes,
 
</strong>Robert Moment ** 32:29
that's one thing I tell clients weekly. There's five questions I might give them depending on the individual to do what I call a mental coaching, self, self, mental coaching each and every week, because mental health, you know, it's, it's prevalent, and especially the higher you are as an executive, the pressure and self audit. Because even myself, I, you know, yes, I'm a coach, but coaching people, they said, well, that mental health, that's yeah, I have to still go out my mental health as well. Yeah,
 
<strong>Michael Hingson ** 33:10
well, and there's nothing wrong with asking yourself, did I really do that? Right? What can I learn? How do I move forward? But even just the whole concept of, did I do it right? Did I do what I really should do? Asking yourself that helps so much to assist you in becoming more self aware, because if you ask that with an open, curious attitude, you're going to get the right answers, and then you can use it to move forward.
 
</strong>Robert Moment ** 33:45
You know, you're right about one of the things coaching. As a coach, you I always say to myself after every session, did I asked the right questions, was I curious enough? And did I go deeper? Because sometimes a client might give me a response, and I try to make sure I don't gloss over that response. And I want to say, you know, what? Can we go deeper? And then sometimes, you know, I ask for permission. Can we go deeper? Because Francis, our client, a couple weeks ago, he's had some leadership challenges. And I said, How does transparency, how does empathy and how does trust show up in your leadership style? And he said he gave me some examples. And I said, Well, can we go deeper? And he said, Well, I just gave you some examples. And he said, Well, why do you want to go deeper? I said, I'm here to help you, because with the examples he gave me wasn't it didn't have a lot of substance. And you know, after the session. You, he did say this, and you know, I don't need someone to pat me on the back. But he said, You know what? Now, I appreciate you as a coach, because he said, You know what, these three things. So I said, journal this week, how does those three things show up in your leadership style? And I want to see examples on next session, and that's what I want to be curious. But also want to go deeper,
 
<strong>Michael Hingson ** 35:22
do you record your sessions?
 
</strong>Robert Moment ** 35:24
Yes, I do. Yes, yes, and, and. So
 
<strong>Michael Hingson ** 35:27
the reason for asking that question is, then, do you go back and listen to them as a learning experience for you as well? Yes, I do. Okay, yes, which is, which is the which is the point, yeah, because you're your own best teacher, yes, but it sounds like that that person had some definite trust issues and probably needed to show a little bit more empathy and vulnerability than than they were showing.
 
</strong>Robert Moment ** 36:00
Yeah, you know, one of the things I did tell him, I said, you know, vulnerability, it's not a weakness. And and then, you know, one of the things when I said, when I have to dig deep, a lot of times when clients, it's not just about coaching them on how to become the best executive, but a lot of times it's about the story that the story that personalized, because a lot of times, for instance, here's an example about this. Is after COVID, this company called me and they said, Well, this executive we bought on board. He's a high performer on paper, but he is creating a toxic environment here. And I said, Well, you know, I was talking to the Chief Human Resource Officer. I said, I'm not understanding this. You said he interviewed. Well, he was a high performer. He has a great track record, but why is he calls it a toxic environment in your organization. And she said, Well, we gotta one or two things that's gonna happen. One, if he doesn't turn things around, we don't want to put him on any kind of corrective action, but we will have to, because two people have threatened to leave, and they've been here longer than him. So long story short, they said we're going to offer him coaching. If he doesn't accept coaching and doesn't turn things around, then yes, we're going to put him on corrective action and we'll terminate him. And he accepted coaching. And the one thing the second session that we had, and that's why I always said, Yeah, I have to go deep. And I said, they said, you know, when you are in meetings that you are not able to accept constructive criticism and and he says, that's that perception. So I said, well, but these are some examples that they gave me, and he said, and I said, Well, what kind and I don't know, Michael, something said to me, and sometimes, like I said, it's your intuition, yeah, instinct. I said, What kind of relationship did you have with your father? And this is what he blurted out. All of my life, he's been critical, criticized. I could never do anything right in his eyes. And I said, Can we go deeper? And I said, right now today, what kind of relationship do you have with your father? He said, I haven't spoken to my father in over seven years. And I said, would you what? Could you tell me why? So he told me why. And I said, Well, would you believe this statement that I'm about to make. And I said, you've had this all in your life, not just at this company. And he said, Yes, he has. And I said, not able to be able to take constructive criticism. And I said, here's things. I said, I can help you on two levels. I can help you on a professional level and I can help you on a personal level. So you said, Well, I told him how I could help him on this professional level. But I said the personal level, that's optional, because the company is paying for the professional the personal, I want to help you on a personal level. And I said, one of the things are you willing to take this major step that I'm about to ask you to take, and that's to forgive your father? Mm, hmm. And he said, first he he resisted. And I said, you're going to have this problem you're in. Entire life. And long story short, he forgave his father. I walked him through the process. I spoke to his father. Actually, we all and his father had never seen his granddaughter. And his granddaughter, I think, was four or five, and he saw for the first time that year, that Thanksgiving, and
 
<strong>Michael Hingson ** 40:22
I assume that the client ended up hopefully doing okay, and stayed with the company.
 
</strong>Robert Moment ** 40:30
He stayed with the company. He turned things around. Now this is what I'd say to not just the listeners, even myself. That's why, that's one of the reasons why coaching is my calling. It's not just the results the business results. I want them. I want every client to be the best version of themselves, not just in a professional but also that personalized. And you know that to me? You know that probably made my coaching year, not how many clients I coach, but just that made my coaching year for for a grandfather to see his grand. Now his his wife have seen her granddaughter, but his father had never seen only, only pictures.
 
<strong>Michael Hingson ** 41:25
Well, I'm glad that the the father and son made peace, and that that is so important. I think there is a whole lot of of connection between the professional parts and the personal parts. One of the reactions I had when you started the story was that, in reality, the professional part isn't going to really improve unless the personal part does.
 
</strong>Robert Moment ** 41:48
Yes, you're absolutely right. And I like i i tell my client, you're going to have this your entire life until you resolve it and forgive your father and you know, when I talked to the Father, Michael, his father was like that, so the cycle was never broken. Yeah,
 
<strong>Michael Hingson ** 42:11
it so often happens in so many different ways, doesn't
 
</strong>Robert Moment ** 42:14
it? Yeah? And, you know, and you're talking about a father, you know, life is short, and you're talking those many years without speaking to your father, not seeing him. And you know, you know the worst thing, it didn't happen. But if he would have lost his father, yeah, I was just
 
<strong>Michael Hingson ** 42:33
thinking that, yeah, if he would have lost his father, man, what a blessing. That didn't happen. Yeah, yes,
 
</strong>Robert Moment ** 42:38
absolutely. And then, not only that, your granddaughter would have never saw her grandfather, grandfather, right? Yeah.
 
<strong>Michael Hingson ** 42:47
Well, now let's, let's talk about you again a little bit. So you talked earlier. You told the story of what happened in corporate America, and you said that was kind of one of the things that started you to transition what, what finally was the the last straw, if you will, that led you to decide to leave corporate America, and how did you decide to go in and transition to just being a coach and, well, not just being but being a coach and starting your own business,
 
</strong>Robert Moment ** 43:15
we went, I can't think of, Wow, gosh, it was the year. It was a year where we was having, there was a lot of recession, was a recession and a lot of layoffs, and I had gotten tired of the politics, and I said, you know, I want something new, different, but I don't know what, but I want to become an entrepreneur. Because I was selling Christmas cards when I was like, in the fifth grade, you could get engraved personalized. I had a lawn a landscaping business sold T shirts. So I've always been an entrepreneur at heart, but I just didn't know what I needed to do to make that transition. So what happened was a lot of people colleagues were getting laid off, and they said, Well, can you help me find a job? I'm like, Well, I don't know if I can help you find a job. I don't have any connections like that, because the companies that I know they are laying off to Yeah. And they said, Well, you know, maybe you can help me interview. I'm like, okay, I can help you interview. Because I interview very well. I think because I got the copies I've worked for, I went through three or four interviews. So I started helping people get hired for jobs I wasn't charging. It was just, you know, pro bono. And I said, well, they said, you to get hired expert. And I said, not to get hired. They said, Yeah, because you I started getting referrals, and I wasn't. And I said, well, they said, Yeah. Know such and such. Said, you can help so and they said, you know, you're coaching us. I'm like coaching. Okay, I don't see myself as a coach. But then I realized I was coaching, I would mentor when I was in corporate America. So this is how, this is how I started to get paid, though, as a coach, a colleague referred this executive to me, and he said he had been with this company like for 15 years, and he said he doesn't know he really needs to help on job search interview, and he said he's going to give you a call. And I said, he said, Because I told him, You can help me, because you helped me get a job. So, long story short, he calls me up, and this is what he said. He said, I need your help, and I want to hire you as a coach. How much do you charge for years of coaching? I want you to help me find a job. Help me to interview. I need your help. And when he said, charge, I didn't know what this I said, Well, charge. I almost said, I've been doing this for free.
 
<strong>Robert Moment ** 46:27
Yes, Michael, and you're absolutely right, my friend. So I said, I threw out Michael. I threw out a number man for one year. I just, I don't know where that number came from. So I threw out the number, and this is what he said. He said, Well, how do how do I pay you? Do I pay you my check credit card? I didn't have no business account set up or anything, my personal checking accounts or money market. And I said, check. And he says, Well, how do you want me to mail you to check? And he's then he said this. He said, I am going to the bank because I'm getting my severance I gotta work things out. I'm getting my severance package, and I wire you the money. I said, Sure, you can borrow the money. So I gave him my account, long story short, and then when the money, I couldn't believe it. I said, you know, what did I charge? Did I overcharge it?
 
</strong>Michael Hingson ** 47:26
Yeah, you always ask that, or under charge, right, under
 
<strong>Robert Moment ** 47:29
charge. I said, because that was that. That was that transaction was too quick, too fast. And then I realized, after I did some research, I didn't overcharge and but then, you know what happened? When we came close to the first session, I said, Oh, my God, can I do this? Because this man has given me X number of dollars, and this is my first paying client, and that's when the inner voice came like, you know, this man may be asking you for a refund, so don't spend this money, you know, just put it aside in this account. And even I open a bit, and then I did open a business account, don't even touch this money. And you know what? Two months go back, and then, you know, I got past that point because I was telling my father. I said, Dad, I feel like the sessions are going great. And he got me, actually got hired, probably within four months, he had two offers. And then he said, I want you to coach me throughout for the year, of course. And I did not touch that money, Michael until I felt comfortable, maybe about six months. I moved it into, I think, I bought some stocks, and I said, you know, okay, but I, you know, I had some limiting beliefs that I had to get past. Yeah, I did.
 
</strong>Michael Hingson ** 49:06
Well, it was a new adventure. It was new all the way around for you. You had to discover that the Earth really is round and not flat, so it's fair.
 
<strong>Robert Moment ** 49:18
Yeah, you know, when you, you I tell even new coaches, when we all going to have, you know, limiting beliefs, and you have to, you have to fight through it. Yeah, you have to fight through it, because that, you know, like I said, my biggest fear was, don't spend the money, because he might ask for a refund. And, you know, I've had clients. No one has ever asked me for a refund. But that first client, I was kind of like, like I said not. I was confident in coaching him. But then I was that in a critic saying the. Spend that money because, you know what? Not that I needed to spend it. But then after that, I started to get more clients because referrals. And I said, You know what? Now is the time to make the leap. There you go. And I made the leap, yeah, and,
 
</strong>Michael Hingson ** 50:19
and and you've been doing it now. What about 20 years? Yeah, about 20 years. You know, I, I find it interesting. As a speaker, I was approached by someone who has an event coming up in June, and I quoted a number that I thought was high. But I also say I work with people in their budgets, which I'm I'm willing to do because the World Trade Center happened for me. And excuse me, in reality, while I do earn my living largely with it and speaking, I also want to be out there, inspiring and helping and educating so we negotiate. But I had this one customer, literally just this week, and they I quoted a number, and I figured it was high, and they came back and they said, Well, we really looked and that's a lot higher than we expected. We've actually had some comedians that we've been looking at possibly hiring, and they're quoting, like, maybe 20% of what you're quoting. And I said, I will work with you, but let me point out that I have the visibility, and you're hiring me for the inspiration that I bring in the expertise that I bring, as opposed to local comedians, and we'll see what happens, you know, and what's interesting is it's, it's a company that deals with the law. Lawyers don't negotiate a whole lot. Most of the time. They charge an hourly rate. You know, it's just interesting how people work at things.
 
<strong>Robert Moment ** 51:58
You know, one thing always feel as though my father said this. He said, communicate the value. If you communicate the value and they can see it, price does not become an issue. Yeah. And he said, you know, communicate the value up front as much as you can, and then price doesn't become an issue is when you don't, they don't see the value, then all of a sudden, you know, I gotta think about it. Let me talk to you know is this, but when they can see the value, and then, you know what? My coach told me this. One of my first coaches told me this. He said, you know, a lot of coaches want to charge just, just to get a client, they want to charge low fees. And he said, those will be your worst clients.
 
</strong>Michael Hingson ** 52:48
Yeah, absolutely, always will be your worst.
 
<strong>Robert Moment ** 52:52
He said they will probably. He said they will be, I've wanted you don't do it. They're
 
</strong>Michael Hingson ** 52:58
going to suck up your energy. They're going to do so much, many things, and they don't pay you for it, which is one of the reasons I'm resisting. We'll see what happens with this one. It isn't settled yet, and it'll work out. Yes, I have had other customers that I know didn't have big budgets. They're nonprofits and things like that. But again, we come to an agreement, both in terms of time and what's expected, as well as the money, and that's okay, but, but yeah, it is, you know, because not everybody is going to be able to pay what some bigger corporations will pay. That's okay, yeah, yeah. But the other thing that I actually always ask in my speaker contract is, if you like the speech, I want a letter of recommendation, and I want you to refer me to at least two other people. And
 
<strong>Robert Moment ** 53:59
that works, yeah. I love that. I love that strategy. It works pretty
 
</strong>Michael Hingson ** 54:03
well. Well, tell me, what are some practical techniques do you use to boost your self esteem and self belief, especially in difficult times? How do you psych yourself up in a good way? Well,
 
<strong>Robert Moment ** 54:19
one of the things self talk. It's, you know, to me, self talk is, you know, you can do this. I believe in you, you know, I look at and also, not only that, I look at my whether it's a big win or small wins. I look back over my life too. And I said, you know, 10 years, five years, even two days, you was able to do this and and then I surround myself with very supportive people. Mm, hmm, that's, that's key, because I believe, you know, they believe, not only do they believe in me, but self. Belief in self is contagious.
 
</strong>Michael Hingson ** 55:01
Yes, it absolutely is. Yeah, it's contagious
 
<strong>Robert Moment ** 55:03
and and how I challenge, like I said that inner critic is, I love how you reframe things. Is self talk, positive self talk, and focus on your accomplishment and celebrate small wins. It don't have to be big wins. It'll be small wins. But celebrate and then remember this too. I tell whether it's clients, colleagues, self belief, it's a journey. It's not a destination. It's like you. Every year you're building, like building muscles, your self belief muscles, whether it's five years, six years, but every year, you're building through life, lessons, failures, setbacks, but you're still building that muscle. Yep,
 
</strong>Michael Hingson ** 55:50
and when you understand that, that also will help give you the insight to continue to do it.
 
<strong>Robert Moment ** 55:56
Yes, because you know when you learn from setbacks, even obstacles or opportunities for growth. And you know, when you have a growth mindset, you realize through self awareness, you give a chance to learn and continue to grow. And then you know one of the things to you know, your dreams deserve a chance. It doesn't matter how big or small, but all of our dreams deserve a chance, and we all have unique talents, and just, you know, focus on your strengths and let them shine. Yeah,
 
</strong>Michael Hingson ** 56:39
what would you tell listeners who believe their self belief is at all time low. Where do they start?
 
<strong>Robert Moment ** 56:46
Well, first of all, you want to take inventory of the skills that you currently have and be grateful for what you have, because we all have unique talents, skills, abilities and gifts. And a lot of times I think what happens people underestimate what they already have, and start to take inventory of, like I said, the skills, the talents that you have, and embrace your own uniqueness and also your own imperfections. Yeah,
 
</strong>Michael Hingson ** 57:19
because if you don't recognize them, then you're never going to be able to deal with them. If you do recognize them, then you can deal with them
 
<strong>Robert Moment ** 57:26
absolutely and like I said, once again, give yourself credit for your small victories. You don't have to be big victories, but give yourself credit, because, see, when you give yourself credit for your small victories. Michael, that continues to build momentum.
 
</strong>Michael Hingson ** 57:43
Yep. Can you give me an example of someone who you believe has unwavering self belief and what we can learn from them? Yes,
 
<strong>Robert Moment ** 57:52
I do. I want to share this story. My name is Barbara Corcoran. She's the real estate for the Shark Tank. Yes, you know her boyfriend and business partner. She was in real estate. He left her for her secretary, right? And but you know what that split, what it did for her, I know it was devastating, but it was a catalyst for her success, because what it did, it fueled her determination to form her own company, which was a corporate group. And I think, if I'm not mistaken, she sold it for about $66 million so that, to me, resilience in her situation was key. She embraced a new beginning, and she looked at failure as a stepping stone, which
 
</strong>Michael Hingson ** 58:46
makes a lot of sense. I believe that we should get rid of the word failure from our vocabulary anyway. Failures are not failures. They are simply things that didn't work out as they should. And what are you going to do about it, right? It's we gotta get the negativity out of so much of it. Yeah, you
 
<strong>Robert Moment ** 59:05
know we do. We do because, you know also what I and her. She believed in herself fiercely, man, because she feel as though, you know, she had something to prove. I get that. And guess what she did.
 
</strong>Michael Hingson ** 59:22
You have a new book coming out entitled believe in yourself. You got this. Tell me about that.
 
<strong>Robert Moment ** 59:27
This is about I want the reader to really take inventory in themselves. This book is a coaching book. It's going to be real. It's real simple, but it's going to have questions where they take inventory and really focus on believing in themselves, and not only just believing But accepting themselves. You know you can believe in yourself, but I want them to really accept who they are and and know that worth, know that value. You and know that they have something to bring and add to this world.
 
</strong>Michael Hingson ** 1:00:04
Well, if you could leave our listeners with one final thought about self beliefs, what would that be?
 
<strong>Robert Moment ** 1:00:10
Own Your Power. Own Your Power, and don't let any one hold you back and take control. Take control of your destiny. And then also remember that self belief is a journey and not a destination.
 
</strong>Michael Hingson ** 1:00:27
I love that. If people would like to reach out to you and maybe talk to you about hiring you as their coach, or just learning more about you and your books and all that, because you've written several books actually, how do they do that?
 
<strong>Robert Moment ** 1:00:39
They can reach me at Robert at leadership coaching and <a href="http://development.com" rel="nofollow">development.com</a> or they can connect with me on LinkedIn.
 
</strong>Michael Hingson ** 1:00:48
And what's the LinkedIn? Do you know your LinkedIn? Uh, yes, it'll be Robert moment leadership coach, okay, and what was the website? Again, website
 
<strong>Robert Moment ** 1:00:57
is leadership coaching and <a href="http://development.com" rel="nofollow">development.com</a>.
 
</strong>Michael Hingson ** 1:01:01
Leadership, coaching and <a href="http://development.com" rel="nofollow">development.com</a>. Great. Well, I hope people will reach out. This has been insightful in a lot of ways, I will say, validating for some of my beliefs, but also very educational. And I said at the beginning, I always love speaking to people who coach, I learn a lot, and I've always believed that that I'm not doing my job unless I'm learning at least as much as anybody else who listens to the podcast. So I really appreciate your time today. So Robert moment, thank you, and I want to thank all of you for listening. I hope that you have found this helpful if you want to really become a better leader. Robert has lots of ways clearly that he probably can help you, and it's worth exploring with him. So I hope you'll reach out. I'd love to hear from you. Please give me an email. You can reach me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, O, N, just like it sounds actually speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> love it. If you'd go to our podcast page, if you would, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> can listen to all of our episodes there, but wherever you're listening or watching, I would really value it greatly. If you would give us a five star rating and review us. We really appreciate people who do that. So any of that that you can do, I would really appreciate it. And as I've said many times on these podcasts, if you need to find a speaker to come and inspire and motivate. I'd love to talk with you about that. Email me at speaker@michaelhingson.com love to talk with you about that. And Robert, for you and everyone listening and watching. If you know of anyone who you think ought to be a guest on unstoppable mindset, please let us know. We'd love to meet people who want to be guests. So Robert, thank you again. I really appreciate you being here. This has been a lot of fun and definitely continued great success. Michael,
 
<strong>Robert Moment ** 1:03:08
thank you. I'm truly grateful and continued success to you as well.
 
</strong>Michael Hingson ** 1:03:18
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leadership Development Authority with Robert Moment</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/978d02fc-a615-4fe1-9f12-4faafa01c8e0.mp3?source=rss&amp;ext=asset.mp3" length="94122963" type="audio/mpeg" />
<itunes:episode>300</itunes:episode>
</item>
<item><title>Episode 299 – Unstoppable Healing Journey Navigator with Kathy Harmon-Luber</title>
<guid isPermaLink="false">https://pinecast.com/guid/1f77eac3-5867-42ac-ae5d-50b86b2fae31</guid>
<pubDate>Tue, 07 Jan 2025 10:00:15 -0000</pubDate>

<itunes:duration>01:07:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f75f6c2e-149a-4c55-bb68-6613f523fd07/UM299-Kathy_Harmon-Luber-Coverart.jpeg.jpg" />
<description><![CDATA[<p>She has dedicated her life to her spiritual path, and learning the healing arts and mystical wisdom of many world cultures. She is a holistic energy healer: Reiki Master; Crystal energy healer (certified, International Practitioners of Holistic Medicine); Sound Therapy &amp; Sound Healing practitioner (certified, Complementary Therapists Accredited Association); and shamanic practitioner. Kathy walks the path of an ancient lineage of women frame drummers. An award-winning artist, photographer, and poet, Kathy’s fine art photography can be found at her online gallery at <a href="https://www.kathyharmonluber.com/" rel="nofollow">KathyHarmonLuber.com</a>, her shop at <a href="https://fineartamerica.com/profiles/kathy-harmon-luber/shop" rel="nofollow">fineartamerica.com/profiles/kathy-harmon-luber/shop</a>, and on Facebook at <a href="https://www.facebook.com/Kathy-Harmon-Luber-Suffering-to-Thriving-103160192354485" rel="nofollow">facebook.com/Kathy-Harmon-Luber-Suffering-to-Thriving-103160192354485</a>.</p>
<p>Kathy’s compelling writing and marketing prowess have helped nonprofit organizations advocating the arts, education, and environment, as well as helping foster children and youth, helping homeless youth get off the streets, and empowering people with developmental disabilities.</p>
<p>She’s an articulate spokesperson, having appeared on CNN, in <em>The New York Times</em>, <em>LA Times</em>, <em>The Washington Post</em>, and more. She has taught at professional conferences, university, high school, and middle school levels. She earned her Graduate degree in Publishing from The George Washington University and BS in Marine Biology from University of NC, Wilmington.
This time we get to visit with Kathy Harmon-Luber, a Sound Therapy &amp; Sound Healing practitioner, Reiki Master. In her twenties Kathy was diagnosed with serious autoimmune diseases. Also, she was told that she had the spine of someone in their eighties. Kathy had grown up in Pennsylvania and then moved during her high school years to North Carolina. She will describe how she went to college and obtained a degree in Marine Biology, but after leaving college she went in a slightly different direction and began working for various nonprofit agencies including spending 12 years working for these organizations in Washington D.C.
 
As Kathy describes, she slowly began looking for ways to help her conditions and learned about and started to work with sound healing. In a sense, much came to a head in 2016 when she experienced a worse than usual ruptured disk in her back and became bed ridden for five years.
 
The unstoppable Kathy after coming to grips with her situation began to work on becoming aware of her own body and what it would need to heal. Clearly what she did worked as now, as she will tell us, walks two or more miles at a time. She still monitors her body, but that is the real crux of the issue; she is aware of her body and has learned what it needs to stay healthy. She reminds us that we all can be more aware of our physical and mental needs if we will but take the time to gain awareness and insights.
 
At the end of our time Kathy tells us of a free gift for all. You can find this gift on her website, <a href="http://www.sufferingtothriving.com" rel="nofollow">www.sufferingtothriving.com</a>.
 
 
 
<strong>About the Guest:</strong>
 
Kathy is an inspiring, compassionate, and empowering author and wellness guide whose passion is helping people navigate the challenging terrain of the healing journey. With insight and enthusiasm, she opens people’s eyes to the potential of becoming more physically, emotionally, and spiritually healthy by offering a toolkit of practical solutions. Her book, “<em>Suffering to Thriving: Your Toolkit for Navigating Your Healing Journey ~ How to Live a More Healthy, Peaceful, Joyful Life</em>,” is full of wisdom gleaned from decades of healing from health crises.</p>
<p>Kathy went from suffering to thriving, reversing the progression of asthma, chronic bronchitis, and autoimmune disorders, and recovered (without surgery) from several debilitating, inoperable spinal diseases and disc ruptures which left her bed-ridden for five years. Kathy’s passion is helping others find their compass and chart a course for navigating illness, injury, and loss – learning how to not only cope, but to become more resilient, joyful, and thriving.
 
Photo by Lynne Eodice
 
 
<strong>Ways to connect with Gail:</strong>
 
<a href="https://www.facebook.com/SufferingToThriving" rel="nofollow">https://www.facebook.com/SufferingToThriving</a>
<a href="https://www.instagram.com/kathyluber/" rel="nofollow">https://www.instagram.com/kathyluber/</a>
<a href="https://www.linkedin.com/in/kathy-harmon-luber-4b38158/" rel="nofollow">https://www.linkedin.com/in/kathy-harmon-luber-4b38158/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, thanks for listening. Wherever you happen to be today you are listening to unstoppable mindset. I am your host, Michael hingson, and today we get to chat with Kathy Harmon Luber, who is a Reiki Master, a healer, and she comes by it very honestly. Why do I say that? Because for many years, like others I've had the opportunity to chat with on the podcast, she actually went through some very serious, debilitating and unhealthy issues. But also, like a number of people, as you will see, Cathy is very unstoppable. She went through it, and it is kind of helped shape what she does today and where she is in her life. And I'm going to leave it at that, because I think it'll be a whole lot more fun if you get to hear from her. So Kathy, welcome to unstoppable mindset.
 
<strong>Kathy Harmon-Luber ** 02:16
Hi, Michael. I'm so happy to be here with you today.
 
</strong>Michael Hingson ** 02:19
And the other thing about Kathy is we don't live all that far apart from each other, because I live in a town called Victorville, and she lives in Idlewild, and so we're, as I said, I could she's below us, although a little ways away, but I could probably, if I had a really good, strong arm and a well built paper airplane, I could throw a plane that would go into her window and land on her desk, but I think that's going to be a little tough to do under normal conditions, but you never know what'll happen. But I'm really glad that you're here with us. Why don't we start? If we could by you telling us a little bit about kind of the early Kathy growing up and so on. That's always a fun place to start. Yeah,
 
<strong>Kathy Harmon-Luber ** 02:59
always a good place to start. Thanks. You know, Michael, I grew up in Pennsylvania, even though we live in California now, I grew up in Pennsylvania, Western Pennsylvania, in a lovely small town. Our our home was on a property that my dad planted quite a lot of trees. He was a forestry major, so he planted lots of trees. We had this beautiful wooded yard, and I spent a lot of time outdoors and with our with our dog, our colleague, Taffy, and exploring the woods and nature. And so nature has always been such a big part of my, life as a result of that early upbringing, but I was also very, very creative back then and now i i played piano. I got started really young. When I was when I was three years old, my mom started giving me piano lessons because I had just sat down beside her one day and started to play and wanted to play. Then I moved on to flute. So I've, my dad played a lot of classical music, and so I was, I was always very inspired with that, and I also did a lot of art. And so young Kathy was, was was very creative. And I've, I've carried that through my life. It's been something that's given me a lot of strength through adversity. And as I like to say, you know, we all need to find our medicine to get us through life and the challenges that we face and creativity is my medicine, along with nature, is my medicine as well. So yeah, it's a little bit about my early days. So
 
</strong>Michael Hingson ** 04:44
you went to school and all those usual things that us kids did back in the day as it worked. I did. You went to college.
 
<strong>Kathy Harmon-Luber ** 04:52
I did. I went
 
</strong>Michael Hingson ** 04:54
to college. Where did you go and what did you do?
 
<strong>Kathy Harmon-Luber ** 04:57
Okay, well, interesting. I. We moved when I was 14 from this idyllic life in Pennsylvania to North Carolina. My dad got a great job offer in Charlotte, and he moved our family there. So I went to high school there for a couple of years, and then I went to college. He wanted me to stay in state, and so I went to University of North Carolina at Wilmington on the coast. I majored in marine biology. My dad did not want me to major in the creative arts. He was adamant about it. He wanted me to be a business major. And, you know, I subsequently have had a lot of experience in in business, but I I also just had this, you know, this, this love for nature that was, that was kindled in my my childhood. We also took trips to the beach once we moved to North Carolina, and so I, I decided to be a marine biology major. You know, I was very inspired by Rachel Carson and her, her books and, and other writings and and so that is, is what I majored in, and loved it. I used to, you know, snorkel and scuba dive and all of that, and just found the ocean to be another home. Yeah, cool.
 
</strong>Michael Hingson ** 06:17
So you went in and got a degree in marine biology, but what did you then do with it?
 
<strong>Kathy Harmon-Luber ** 06:24
Yeah, isn't that interesting? Yeah. So
 
</strong>Michael Hingson ** 06:27
I, I know the feeling well.
 
<strong>Kathy Harmon-Luber ** 06:32
So I moved with my soon to be now ex husband to to Washington, DC, after college, and I just had the fire in the belly to to work with advocacy organizations that make the world a better place. And that's been my entire career, prior to to career change into sound healing, and the the other healing arts and Reiki and all of that, which we'll talk about. But, but, yeah, I I was very inspired by my grandfather, who, you know, he was one of those people who was always volunteering, always making a difference in the world. Believed that we could make a difference no matter what was going on in the world and in the power of every person to make that difference. And so I was really inspired by that. And so I went to work in nonprofit organizations, and I worked in environmental organizations. I worked with a couple of organizations that that worked at the grassroots level to empower environmental organizations to to, you know, fight a lot of the big battles with with corporate polluters and super fun sites and things of that nature. I went on to work with a lot of of different, varied nonprofit organizations over the years, including when, when I was in DC, the Smithsonian Norman Lear's People for the American Way, a constitutional rights organization. So, so I've had a lot of varied experience in in the nonprofit world, but it was working. You know, in environmental causes that really lit me up. And later, you know, moving to California as a consultant, I also work for environmental organizations. So it's, it's been a passion of mine, yeah, so it
 
</strong>Michael Hingson ** 08:35
sounds though, like marine biology, in a sense, had a little bit of an influence. Did you find that there were ways and places where you were able to use some of that knowledge or some of the experience you gained along the way with marine biology? Yeah,
 
<strong>Kathy Harmon-Luber ** 08:49
for sure, within the environmental work that I did, I did fundraising and grant writing, and certainly the marine biology, you know, I took ecology classes and animal physiology classes and all kinds of things that weren't specifically marine biology related, but biology and nature related. So so that well rounded education has served me very, very well over the years. And I might also say that at the time that we moved to DC and I went to work in these environmental nonprofits, I really wanted to get an advanced degree in marine biology. There were hiring freezes in the government. They were doing a lot of the hiring of young Marine Biology majors. And so I kind of hit a roadblock there, which required me to pivot a little bit. And that's kind of been the story of my career. As I've gone through many different kinds of nonprofits. You know, as opportunities opened that that seemed interesting to me and and worthwhile causes, I have had these pivots into slight. The, you know, different fields and away from the marine biology, but it to the state, you know, I've still done, like, a lot of snorkeling, and put that information to use as well. So it's been both professionally as well as in my personal life. Yeah,
 
</strong>Michael Hingson ** 10:17
well, so you, you were in DC for how long? 12 years, wow. And then, what did you do? Then
 
<strong>Kathy Harmon-Luber ** 10:26
I had a great opportunity. I I worked. The last job I had in in DC was working with the Democratic National Campaign Committee to to raise what was then, like a record breaking amount of money, and I was offered a job doing some some consulting in LA, and I, I, I really love DC. I have so many great memories and lots of friends still to this day, but I had the opportunity in working in DC to travel to California a lot, and I loved it here. And so when that job opportunity came, I decided to move to California. I've worked with a lot of different varied I got out of politics at that point and into other kinds of nonprofits that make the world a better place. And that includes, you know, the arts, Health and Human Services, helping traumatized children mental health issues. So quite a lot of of organizations that that help people. Yeah, so what did you
 
</strong>Michael Hingson ** 11:44
What did your father think about you going into all this nonprofit work, even though he wanted you to get and you got your degree in marine biology, or did he approve?
 
<strong>Kathy Harmon-Luber ** 11:56
Uh, you know, he wasn't crazy about it, I have to say, because he didn't feel that that nonprofits are business, because people think, if you work for a nonprofit, there's no money, there's no profit, and in in the the strict sense of the word nonprofit, nonprofits cannot make profit that is then shared with board members and stakeholders and all of that. But you know, many nonprofit organizations raise millions upon millions of dollars to put into their work. It's just that they have a a mandate from the government to spend it on the programs, on the on the programmatic work. So he wasn't crazy about that, but by that point, he realized his daughter was going to do what she wanted to do in life, and I've never looked back. It has been deeply fulfilling, and I do feel like a lot of nonprofit organizations are real change makers in the world, right? And so, so so it's been deeply fulfilling to me at that level. And you know, the the fundraising part I kind of fell into when I was in DC, people took me under their wings and taught me how to fundraise and and I became development director and VP of development and advancement and all those things, and that's what powers the nonprofit work. So, so I always felt really good about that, yeah. Well,
 
</strong>Michael Hingson ** 13:27
the reality is, of course, that people who really are committed to their nonprofit work into whatever nonprofit organization they are a part of will tell you that it's all about trying to make a difference in the world. It's all about trying to improve the world, whether they specifically are the ones to make a difference, they want to be part of the process that will make the world a better place. And they they do recognize there is money, but they also recognize that the more important thing are maybe the tangibles and possibly the intangibles that go along with making a real difference, right?
 
<strong>Kathy Harmon-Luber ** 14:11
Exactly? And it's such a wonderful opportunity to you know, in the in the fundraising part, you know, money comes from individuals, it comes from private foundations, and it also comes from corporate philanthropy. So it was an opportunity to work in partnership with corporations to also make good things happen. Yeah, did
 
</strong>Michael Hingson ** 14:31
all of your work, both in marine biology and just the things that your your dad wanted you to do, in terms of business and so on. Did all of that experience and the terminology that you got to learn, did all that help you? Yes,
 
<strong>Kathy Harmon-Luber ** 14:47
absolutely. You know, it's been fascinating to me, Michael, how at every step along my career path, how I've been able to take what I've learned in Marie. In biology in and just, you know, nature studies in general as part of that, getting that degree, not strictly marine environment, but, but, but you know, the natural environment in general, and and everything I've learned in working in nonprofits and in fundraising and all of my varied interests, like even in the arts, I've worked as a as a development consultant with lots of arts organizations, so I've been able to sort of marry all of These what seem like disparate skills and bring them into almost every job I've well, not almost every job I've ever had. So that part has been fascinating to see how interconnected all of those things have been in making it a rich experience and making it a career. Yeah,
 
</strong>Michael Hingson ** 16:01
well, along the way, your life changed because of some some physical things that happened to you. Why tell us a little bit about that? Because I know that that leads to a lot of the choices that you've made since, and a lot of the things that you've learned
 
<strong>Kathy Harmon-Luber ** 16:15
absolutely, you know, I think it's like so many of us in life, disruptions can happen in our lives that set us on a different course or or maybe just we course correct a little bit, or maybe it's dramatic, and in my life, it's been just a little bit of both. I when I was in my 20s, I was diagnosed with autoimmune diseases and severe hereditary spinal diseases. I was always really interested in pursuing complementary medicine, right along with Western medicine, both have helped me enormously, and I was doing just great. I had doctors when I was in my 20s tell me I had the spine of an 80 year old at that point, and that I also would probably end up in a wheelchair by my mid 30s. And I'm thrilled to say that, that I am, that I am not currently, and I'm I'm many
 
17:12
decades older. I was gonna say you're a lot older than in your 30s. Yes, I am. And so
 
</strong>Kathy Harmon-Luber ** 17:17
I've been able to to, to really find a healing path that has helped me to really thrive physically. So that was one part of it, but then I was doing just great. You know, I had had some minor setbacks over the years, especially with my spine disc ruptures and things of that nature that would take, you know, two or three months of being down for the count, and then I'm back, you know, strong and right back at my very, very active life. I've always been, you know, I when I was younger, I was a runner. I've always been a hiker. I love to swim, like, like, an hour at a time, at the at the pool, you know, not just playful swimming, but but serious swimming. And, you know, I played a lot of high impact sports and things, from basketball when I was young to tennis and volleyball and all the things so super active life, and I managed until 2016 when I had, I had gone to visit a client. It was an overnight trip, and it involved several hours in a car each way, and all year long. In 2016 it was a very, very big year. We had had, I had, you know, traveled internationally, my husband and I did a drive all the way up the coast to from Southern California to Oregon. You know, I was serving on three boards of directors. Yes, I was still working more than full time. I had quite a lot going on in my life, and I was getting these subtle, intuitive hits that I really needed to rest my back more. It was very, very painful. And I, I, I practice good self care, you know, I'd rest for a while, and then I'd be right back to my really busy life, right? So the day after this, this trip to the client, I was very excited. I'm standing in the kitchen, telling my husband, as the coffee is brewing, all about the trip, and I get this extraordinarily severe like I've had never had before in my back to the point that I barely made it to the bedroom without falling he had to help me, and I'd had ruptured discs before. This was really different in terms of the intensity of the pain. If the others were a 10, this was like a 20, and I could not move. Once I got laying down flat on my back in bed, I could not move at all, like without just incredible searing pain. And I thought, well. Well, here we are. It's going to take another couple months, maybe three, for this to, you know, resolve. I know I have to really be down for the count now and really rest and you know. So I started just making changes, you know, I knew I had to resign some boards temporarily, I thought. And I talked with doctors and all of that. And come to, you know, fast forward, I was bedridden like that for five years, five years. I wasn't prepared for that, you know, I really thought it was going to be a more or less speedy recovery and and it wasn't like other recoveries, where I could even prop myself up in bed and work from my laptop. I was completely down for the count. Um, it was inoperable. Doctors said it could take anywhere from six months to three years to heal. Maybe you'll be better, and maybe you won't. So I went through that those moments of it may be always like this. It may not get better. I mean, one, one neurosurgeon said you, you may not be able to ever really walk much again. And in the early years of that, I couldn't walk to the bedroom door. So, you know, it was, it was that was depressing. It was, you know, you go down the downward spiral of feelings like and asking all the wrong questions. You know, I was in that place of asking, Why me? Why did this happen to me. You know? What? What Will it always be this way? What if it's never better? What if? What if I am completely reliant on my husband and friends for the rest of my life? You go to that place. It's human nature. And we can't beat ourselves up when these kinds of things happen, and we we tend to, you know, either blame ourselves or go down the dark rabbit hole. But the important thing, as you have talked about so much, and that you and I both know, is that when great challenges happen in our lives, just like when they don't, but magnified when they do. Every moment is a choice. And I realized one day that, you know, I could prop my laptop on my stomach and look for inspiring quotes. And one day I got up, woke up, and I thought, that's what I'm going to do this morning. I'm in a bad place. I started looking for inspiring quotes of people who went through bad stuff, who got through it. And I realized in that moment, it was like a lightning bolt. Every moment I have a choice, I could I could go and just forever live in that dark place, or I can try to find hope and a new purpose in my life. I could choose to be a bitter old, unhappy woman one day. Or I could take a different path, and I start thinking, Well, how would I take that different path? Here I am lying in bed. I can't do anything for myself. What can I do? I began looking at it from the standpoint of not disability, but ability. What is my ability? What can I do? And I actually, with my computer, made a list of everything I couldn't do right? I couldn't I couldn't go for walks. I couldn't swim. I couldn't walk to the kitchen at that point, you know, like I said, I couldn't even get to the bedroom door. I could no longer ride horses, which, which was something I love to do. I, up until that point, had been playing classical flute in our town at least once or twice a weekend. Professionally, I could not even lift up my flute because it twisted my back in a way that was just completely unbearable. So in one column, I made that list of everything, and I said, you know, I can't be on boards of directors anymore, because at that point, you know, that was 2016 2017 we weren't using zoom and other platforms to connect virtually, as we began to do during the pandemic. And so So I made a list of the things that had to go What did I have to completely get rid of? I resigned boards. I cut back on client writing work. And then I looked at all the things I love to do, my flute playing, my art, my photography, and I said, All right, what is a work around here? I can't I can't ride horses. I can sketch horses. I love to sketch. So maybe I'll just lean into that. Something I never did before, that I wasn't sketching or painting horses. I couldn't stand at my easel, but I could. I could sketch. I couldn't play my classical flute. I could play my Native American flute because it didn't twist my spine. I had, you know, Tibetan and Crystal singing bowls, which, which I loved. I had gotten into sound healing years, decade, a couple of decades ago now, for anxiety and relaxation from stress, right? And, and I thought, well, there's something I can do. I'll have my husband bring those things to me, and I'll, I'll do those things. And, what I'm saying is I found new and different things that lit me up, that that gave me joy. And there's a very good reason for doing this first. First what got me to that point unbeknownst to the reason why it's important, which I'll get to in a second. But the what got me to that point, is asking the right questions instead of poor me. Why did this happen to me? It was what if this is an opportunity for me to turn inward more? I've always been a very spiritual person, not necessarily in a religious way, but, but, but spiritual. What if this is an opportunity for me to really lean into that? What if it's an opportunity for me to learn new things and get certified in sound healing and become a Reiki Master? Uh, what if it's an opportunity for me to find a new path in life. What if this is a portal to something new and different, a new and different life purpose? And when I was telling you about all the nonprofit work I did and still do that, I thought that was my ultimate life purpose and and because of of of this massive health challenge, on this healing journey, I've discovered there's more to it than that, sound, healing, energy, healing, um, all of that is, is part of my new
 
<strong>Kathy Harmon-Luber ** 27:17
um, expanded Life Purpose, and what I the gifts that I bring to the world. So, so what I'm saying is, you know, when we look at it as our healing journey, as embedded in our life's journey, of course, if we live long enough, we're all going to face health challenges, be they physical, mental, emotional, even spiritual, right? So our healing journey embedded in our life's journey, embedded in our soul's journey, or what we came here to do in the world. And so healing journey becomes a portal. The reason why this is so important, I just finished Michael reading a really fabulous book by a doctor, Dr Jeffrey rediger, I believe his name is. It's called cured, and it is about the medical science behind people who have really rather miraculous feelings. They don't. They don't just the cancers don't go into remission, only they are cured of cancer. He's been following some of these people for decades, and he decided, from from the medical perspective, why do some people have amazing healings and others don't? And many of these people were given two months to live from their particular cancer or other diseases, and decades later, they're still alive and they're thriving. Why is that? And it seems the common denominator throughout his book is not owning the label of your disease as the be all and end all. In other words, I am not my spinal diseases. I am not my autoimmune diseases. I have a purpose in life, and then finding that purpose, living that purpose, living an intentional life that brings you great joy. He told the story of a woman who had two months to live from an extremely aggressive pancreatic cancer, one of the worst cancers, and she spent the weekend with her, with her girlfriends. They went to the beach. They all you know, gave her lots of love and encouragement for what she thought was the final couple of months of her life. Then she decided I am not my cancer, and I am going to just live every day of my life, however short it remains. I'm going to live it full of joy, full of passion. And full of love, and that's what she did. Fast forward over a decade, like close to 15 years later, she ends up in the hospital, same hospital that that, that you know, did all the the testing for the pancreatic cancer and she had appendicitis. She saw the doctors, and they looked at her chart and said, We didn't think you were alive, right? She was. She only had two months to live here. She is nearly 15 years later, alive, and then she began working with the doctor who wrote this book to even explore further why she's still alive. Turns out, living a life of purpose and full of love and support, following your passions is is for many people, what helps them to transcend and have these rather, rather amazing feelings. And so I have, I have been, I was doing that then without knowing that I only read the book a couple months ago. So it's a relatively new, new book out. I, I, I began just sort of following that, and now I'm leaning into it even more, as you can imagine, knowing that's kind of a recipe for thriving, right,
 
</strong>Michael Hingson ** 31:23
right? And well, and I think it's, it's been known in some quarters for quite a while that your mental attitude and your perceptions can dramatically and can totally, I think, actually control how you are, how healthy you are, and so on. Disease is a is really dis ease, but it is as much, if not more, in most cases, mental, than anything else. That doesn't mean that some people aren't going to get a broken arm or something like that, or in your case, you had some very bad back problems. But it also doesn't mean that your mind doesn't have the ability to help you move beyond that, which is what you did
 
<strong>Kathy Harmon-Luber ** 32:15
exactly. And you know, in my book, I I dedicate a lot of my book suffering to thriving, to this concept of suffering is a choice, unnecessary suffering. Okay, I'm not, I want to say right up front, I'm not talking about people who are in war torn countries or or in countries where there are terrible, you know, injustices to people. That's a different kind of suffering. I'm talking about the kind of suffering that is in our mind, that we perpetuate with our minds. Suffering is a choice. Unnecessary suffering is a choice. Thriving is a choice. And I write a lot about this in my book, about how we need to make our mind our medicine. And that's not false positivity. You know? It's about training your mind not to go down the negative rabbit hole of the terrible questions of perseverating about all the bad things that can happen. Because, look, life is complicated in our world, bad things happen every day. It's important to find a place within us, that place of stillness where we can live in the moment. And when we sit here like I'm sitting here right now with you, this is a beautiful moment. There are lots of terrible things going on in the world. There are lots of terrible things happening to our planet environmentally. And we can choose to find moments of peace in our lives, that peace, that stillness within that is healing and so, so harnessing the power of that in our lives, every day, every moment, is a choice. We can do something healing or not, and and you and I have talked about this before. You know the Buddhist nun Pema Chodron, who I'm a big fan of, because she is just so plain, speaking about the challenges of daily life. And you know, how do we how do we thrive through, through what's going on in our in our world, even she talks about every moment is a choice between fear versus love. What would fear decide? Fear? Fear goes down that rabbit hole and doesn't come out and just lives in that dark place and we feel sorry for ourselves. It's human to do that. It's human nature to do that in to some degree. But what would love do if we're being loving towards ourselves and the people we're in community with, right people in our lives who we love, I will decide
 
</strong>Michael Hingson ** 34:50
right I would submit that fear isn't necessarily a rabbit hole that we have to go down. That is to say fear is in part physiological and in part mental. That's right, but, but fear is also something where, again, like with most things, we have the choice of how to deal with it. And you know, we've talked about my new book, and I've talked about it here on the podcast, live like a guide dog, which is all about discussing the idea of learning to control fear. Fear can be a very powerful tool in our arsenals. It doesn't necessarily need to be something that overwhelms us, or, as I put it blinds us. The reality is that fear is something that if we learn to use it properly, can make us more aware, more perceptive. It can help our visualizations, and that's what we need to deal with. You said it in a very interesting way a few moments ago, when you talked about living in the moment. The problem with fear is that what we usually learn on this earth, many of us anyway, is that we have to what if everything? What if this happens? Oh, my God, that's horrible. What if that happens? And as several people have written over the years, the problem with most all of our fears is they never come to pass, but we spend so much time dwelling on them that we don't look at what caused them, where they come from, and what good is it going to do for us to continue to dwell on things when all we're doing is making stuff up as we go, but rather to say, Okay, I'm aware of this, and when you go back and study it, ah, that's What caused me to think that way? Okay, I understand that now, and I'm aware of that, and I don't need to worry about that, because I recognize that's just a myth that I'm trying to create when I don't need to do it. Oh,
 
<strong>Kathy Harmon-Luber ** 37:16
I love that so much. Michael, that's exactly it. Exactly it. You know, fear, like you said, is it is a an important, an important feeling, because as human beings, you know, think of our, think of our long ago ancestors and and saber tooth tigers like you couldn't be curious about that big cat. You had to be fearful of it, or you could lose your life, right? The problem is today, we're not being chased by by crazy wild animals. Most of us, and we are, we're, we're, we're fearful of things that happen in everyday life, to the point that a lot of people just have this running emotion of fear all the time, what I have found, and I've read a lot about this, and I'm very excited to read your book and learn even more about it from you. I think it's really important to face our fears and to be curious about them. For example, you know, I would be very, very fearful about about certain things. And when I really sat down and faced them and said, What is behind this fear, and then what's behind that?
 
</strong>Michael Hingson ** 38:29
Well, let's go back to the saber tooth. Let's go back to the saber tooth tiger a minute. Um, were we just afraid of the cat, or did we observe and learn and become respectful of it and gave it its space while it may not have cared about our space so much, but we we learned to recognize it and to respect it more than to fear it. Because the problem with fear as such when we let it run rampant, is that we lose our ability to put things in perspective. And I expect that those cave people realized I don't want to tangle with this cat, because now that doesn't mean that there wasn't a level of fear, but again, fear used in the right way leads to better awareness, better observation, being aware of when that cat's around, looking for it, learning more about how to recognize when the cat's there, so that you can avoid it, which doesn't mean that you're not afraid of it, in a sense, but more you're aware of it, and you learn to respect and deal with it. Yeah. On the other hand, I wonder if there are any cave people that ever got to make friends with the saber tooth tiger. You never know.
 
<strong>Kathy Harmon-Luber ** 39:48
We never know. Yeah, it could well be. But in regular, you know everyday life now, like often, we'll be afraid, and I can remember this very well in the first couple of years of being. Bedridden. I was afraid of my spine. I was afraid my spine was going to get worse. I was afraid that if I started walking, I might make it worse. And then I sat down one day and I thought, I can't live in fear of my own body. You know, our bodies are so wise. They everything pain, allergies, lives, anxiety, it all tells us something. It's a teacher. And so is fear. Like in the case of a saber tooth tiger, you know it's it teaches us something. So if we can approach fear from the perspective of, okay, why am I afraid of again years ago, walking for fear that my spine would collapse further. Why am i i turning this into a fear of my own body, and then I would be okay? Well, if it happens again, I'm afraid that I'm really going to be a burden on my family. And you go down, you know, that line of inquiry, okay, well, what's behind that, and what's behind that, and that, and, and is that a worthwhile fear to live your life? There you go. And I came to the point where it's like, uh, no, I have to take calculated risks. I'm not going to do anything crazy, but, but let's set small goals for myself and and sure enough, you know now I'm, I'm walking, I'm, I'm I'm able to walk. I'm able to walk a couple of miles, but it began with those baby steps that were full of fear. We have to face that and dig underneath it and and I like anything you know, when you confront it, it takes a lot of the scariness out of it. Actually, can just face the fear, right? Absolutely.
 
</strong>Michael Hingson ** 41:50
What is it that eventually happened to you or because of you, that healed essentially, as much as possible that your spine so that you are able to walk and so on. Now,
 
<strong>Kathy Harmon-Luber ** 42:06
yeah, that's a great question. I would love to say it was one thing, but like most things in life, it wasn't. I was. I was doing quite a lot of things. I was I was doing a lot of visualization of walking, I was doing a lot of visualization of going about my regular life. There was a time I couldn't stand in the kitchen and make dinner. I visualized standing in the kitchen and making a cup of coffee, a cup of tea, a dinner. And so I did a lot of work in my mind to and this comes from athletes. You know, elite athletes use visualization to win their games or to win their gold medal, right? So I learned a lot from that. Right visualization really helped. I really did a deep dive of research into supplements that help the body to fight inflammation. I was, you know, my whole life I have, I have been either vegetarian or pescetarian, you know, eating fish and shellfish. I I began to introduce things like, like, like chicken into my diet at one point when I recognized the need for more protein. But it's about listening to your body and what it needs in order to heal, supplementation, Ayurvedic medicine. I saw a naturopath. I just began to explore every single thing. Then after about three years, I was cleared to go to physical therapy. Physical therapy has saved me so many times. You know, from sports injuries. I've had torn menisci in my knees, and, you know, doctors would say, I think you're going to need surgery. And physical therapy helped so much that I've avoided that surgery my entire life. So so when the doctor said it was inoperable because of the way the disc ruptured and glommed onto the sciatic nerve and other disease, spinal disease, problems that were hereditary, they could not operate. I began to look at everything else. I began to look at things like magnet therapy, just Reiki healing energy Reiki is energy healing, sound healing. I had been doing music and sound I had been going to sound baths, mostly for stress, relaxation, mindfulness, all the all the good stuff. But then I began to realize that that sound healing is so much more powerful than even that. I got certified as a sound healer and began just expanding my repertoire of sound healing and energy healing work. And now I mean this, this, this, I think you find fascinating. You know, doctors are incorporating. Sound healing and Reiki energy medicine into their hospitals across the United States and Europe, into hospitals departments of integrative therapies. And last year, when my mom was in the hospital for cancer, that that that major hospital in Charlotte, North Carolina, had a department of integrative therapy that worked with the hospital and with hospice to to help people. The science behind it is is being proven by by major major universities all over the country. There's some fascinating work coming out of UCLA here in California, by a researcher who works with medical doctors. The researcher's name is James jimzewski, and he, in collaboration with doctors, have found that the different types of cells in the body, the heart cells, the brain cells, they have their own frequency of hertz, which is simply the measure of vibration of sound. They each have their their own unique vibration. And when cells, if they look in a petri dish of heart cells, to become atrophied or brain cells, they realize that those atrophied cells can be brought back to their normal cellular function by applying those frequencies to the cells so sound reinvigorates them. It holds great promise for the future of medicine. And lots of medical doctors are writing about this. There's a well known oncologist by the name of Dr Mitchell Gaynor, who wrote a wonderful book called The Power of sound healing. And he uses sound therapy himself. He conducts a sound bath for his cancer patients. He believes in it that much right along in compliment with Western medicine, of course, and so I that was one of the things. I really, really, I got certified in sound healing, like I said, I became a Reiki Master, and I began applying those things in my own life when I began doing the sound treatments, in other words, when I was better enough to be out of my completely bedridden state, about three, four years in, I got a gong, and the gong has the widest range, the lowest lows, the highest highs that we can't hear. Many dogs and other animals can hear these sounds, but human ears cannot detect them, but our sound, our cells at the cellular level, pick up on that sound, and I began noticing I'd have really accelerated healing again. It's now been, you know, it's now been, uh, going on. It's been, uh, you know, over seven years, going on eight years that that all of this has been has been healing, but over time, I believe everything is incremental. It's like anything in life. Everything is incremental. You can't go to the gym and lift weights once and have a fit body. You know, you got to keep at it. So applying all of these things. Over the years, I have noticed big changes. So again, to answer your question, it wasn't just one thing. It was a lot of complimentary therapies put together, and then what I call in the book, stick with itness. You know, sticking with it, not just trying it for a short time, really, really incorporating it into my daily self care regimen, right? That's what has made the difference for sure.
 
</strong>Michael Hingson ** 48:49
So here's a question, little bit of a quick question, but you talk about thriving a lot, if you were to and you've talked about unstoppable thriving, how would you distill or what would you say are three major points that lead to being able to be an unstoppable thriver, if you will?
 
<strong>Kathy Harmon-Luber ** 49:06
Oh, I love this question so much. Michael, okay, so my book is a toolkit of, like, 36 tools that get us to answer this question. But I'm going to give you my top three, and I think the very first one is, is really deep self care and self compassion. When things like this happen, we tend to think, Okay, I'll take better care of myself. I'll eat right, or I will exercise more, whatever it happens to be in your own situation, there is something called robust self care and robust self compassion that's really about giving your body everything it needs to heal. If you need to sleep 12 hours a night, that's what you've got to do. And and we all say, Oh, I don't have time for that. You know, I got a busy life. I've got a. These other responsibilities and commitments. I don't have time for that, but that's what your body often needs, is that level of of really deep self care and and when things happen to us again, physically, emotionally, mentally, spiritual, dark, Night of the Soul, whatever it happens to be, we tend to think of our bodies and ourselves as betraying us, as being the enemy. I hear my clients say this all the time, and there was a point early on when I was like that. It's like my body has betrayed me. How could this happen? I'm young, I've I'm active, you know, I'm doing all the right stuff. From every standpoint, doctors would say you're doing everything exactly right, and yet I had all this stuff going on. We think our bodies betrayed us, but our bodies and this is a wonderful book by Dr Gabor Mate, who writes, When the body says no, our bodies are sending us loving signals of pain. They're telling us when we need to stop doing stuff or cut back or rest. You know, allergies, anxiety, pick, pick anything you know, arrhythmia, pick anything your body is sending you a signal, we have to say. And this has been hard for me, because recently, I've had some a resurgence of some knee problems, and they were pretty debilitating, and we thought I was going to need knee surgery, you know, that I've been avoiding since I was, like, 14 years old. We thought I was really close to it, and it was really hard to say to my knee, oh my goodness, my beautiful hard working me. You have helped me so much in my life. I'm listening to you and doing deep inquiry. What are you trying to tell me? What am I doing wrong here? Right? I needed more rest. I simply needed more rest. I'm thrilled to say that problem over a few months, and with physical therapy and with doing all the right things, I'm back to walking again. I'm walking as much as I did before. So, so it's about, you know, at one point last year, when my mom had multiple myeloma and was in hospital and then hospice, and incredibly stressful time, I started having arrhythmia. I've never had arrhythmia before. I had to, you know, practice what I've been saying in my book and take a deeper dive and say my wonderful, hard working heart. What is up? Why is this happening to me? Right? So, so it's that is, that is self care and self compassion. So that's that's one big piece, and to be able to get into that dialog with ourselves in our very busy, highly interrupted, device driven world, it's hard to slow down and listen. But that brings me to my second point, and that is really listening to what I call our inner healer. Our inner healer is our intuition. It is our gut instinct, if you will, our bodies. And we knew this when we were children, right? We had instincts. We listen to our instincts. If you walk into a room and there's a person and you don't like that person, you don't hang around that person, you try to get away. It could be, you know, a certain food that you didn't like as a kid, you just didn't want to eat it. Right? As we become adults, you know, whether it's societal conditioning or or we have very busy lives, and we just fall into patterns, or whatever. We stop listening so much, and when we get still, hard to find the time, I know, but even 10 minutes of quiet time where we go out in nature, we go for a walk, we just sit quietly in meditation. I've been meditating since my early 20s. I I love meditation. I know. I recognize it's not for everyone. My clients tell me it's not you know for them necessarily. And we find other ways, but, but, but finding something that connects you with yourself, where you can listen to your dreams, where you can listen to your intuition, follow your gut instincts about what feels right for you, if, if something doesn't feel right, don't push yourself to do it and and that is something that I think it can be very, very hard for us in our in our modern age, to slow down enough and do. And I alluded to this the third one earlier, finding our medicine. Nature is medicine, creativity is medicine, as I found sound healing, Reiki, energy, their medicine. What is your medicine to all of our listeners out there? What is your medicine? Do you know what your medicine is? What brings you joy? What makes time fly, where you just don't even realize how much time has has transpired? Those things really, really help us to to find that joyful, happy place where we're in the flow and and, as I mentioned by the book I I referenced cured, that is healing, but also what we what we've been talking about so much, which is your mind is your medicine? How can you harness the power of your mind to heal, whether it's visualizing, telling yourself affirmations, just stopping yourself when you get to the point where you're going down the dark rabbit hole, just saying, Oh, there I go again. Yeah, going to that place. Let me. Let me just stop that and choose something different. Like we said, everything's a choice. Choose something different is making your mind your medicine. Those are my top big three. I mean, the whole the science behind this is, you know, everything in the universe, as Albert Einstein and Tesla Nikola, Tesla told us, and lots of other scientists, everything is energy. Everything vibrates. If everything is energy, our thoughts, our our words, our actions, our feelings, our energy. So choose the good stuff, right? You know, catch yourself when you're when you're, when you're and we look, we all have days, I have them regularly where I find myself getting in a bit of a snarky mood or something, and, you know, things just aren't going quite right, or I'm not feeling quite right, and I go to that bad place, but I quickly say, ah, Kathy, there you go. You're going to that place. What can we choose that would be more positive. That is a choice of energy, and energy is healing? Yeah,
 
</strong>Michael Hingson ** 57:06
well, we only have a few minutes, but I have a couple of quick questions for you. Hopefully they're quick. You've talked about sound healing and a sound bath, but not everybody can make it to a place to get a sound bath. How can they deal with sound healing at home?
 
<strong>Kathy Harmon-Luber ** 57:23
I love that question, and I can make it brief. Okay, so, so we don't necessarily have to go to a sound bath or a yoga studio to get sound healing. Many things in our lives, our voice. We don't need special equipment. We've got a voice. Right coming singing have been found. DR. DR, Jonathan Goldman has been writing about this for decades, the power of the humble hum. It connects our ear to our vagus nerve, the wandering nerve through our bodies that touches all the organs that controls heartbeat, blood pressure, all the things we never think about, coming and singing are hugely stimulating. That's one thing, percussive tapping on our body. I happen to be a drummer, so I tend to drum. Drum is rhythmic. It's the sound of our mother's heartbeat when when we were in the womb and and it it helps us to settle into a place of of coherence. And so those are just two small things that have very, very big benefit. We can just tap on our, on our, on our, our chest bone, or there's a thing called Emotional Freedom tapping EFT, where you tap on different parts of the body. I have written to make this really brief, Michael, I've written an article about sound healing. I also have another article about your mind is your medicine, and another one about the power of intuition. Three articles in yoga magazine, the people can find for free on my website. And we'll, we'll get later. Yeah, so
 
</strong>Michael Hingson ** 59:04
an observation, and then two quick questions. It's, you know, there's an advantage of having lived on the earth a while and having a memory. I remember when the United States started interacting with China during the Nixon administration. And somewhere on the line, we started to hear about this thing called acupuncture that we had never really heard of before, and a lot of people poo pooted and so on. And now it is a much more common mechanism that is used. It was even used on Roselle, my guide dog who was with me in the World Trade Center when she developed some back problems, and it and it helped. But the reality is, just because it isn't something that goes along with the traditional Western medicine approach, and even my doctor at Kaiser will say this, it doesn't mean that it doesn't work. Work and that it is invaluable, because it is and we really need to to look at all options. Having said that, let me ask you this. You said that you have a free gift for anybody listening. Can you tell us about that? I
 
<strong>Kathy Harmon-Luber ** 1:00:17
do? I do. Oh, good. Oh, good. Acupuncture, I would just add, it's much like sound healing. You know, it's been around for 1000s of years.
 
</strong>Michael Hingson ** 1:00:26
It's been around a long time. It's just that we haven't had exposure to it,
 
<strong>Kathy Harmon-Luber ** 1:00:30
that's right. And acupuncture was one of the things on my when I said I use very many modalities. I did, I've done a lot of acupuncture over decades. So yes, I'm a big believer in acupuncture, part of why it works is because the same as the chakra system in Indian Ayurvedic medicine, right? These are the energy centers of the body, and they can get blocked. So here's the free gift, Michael, I'm thrilled to be able to offer this to to our listeners today at my website, and we'll link the Earl at the at the very top, you can you can access this for free. Dr Charlize Davis, a doctor of functional medicine, and fellow Reiki master and I, have put together a few modules called Healing the heart chakra. And she comes from the medical perspective of saying, when your heart chakra is blocked, what does that turn up with? As in your, in your, in your health, you know, sure, the heart, of course, the lungs, yeah. But shoulders, shoulder issues, all kinds of things. And she goes into this in great detail. And then I come at it from the perspective of what we were just talking about, the chakra, what a blocked heart chakra feels like. What is happening in your life that that would tell you that your heart chakra is is blocked. It's more than just, I don't feel love. I mean, that's a common thing, but there's, it's way more than that. And then the best part of the free gift you'll learn about all of these things. And then the best part, I think, is that I do a sound bath geared toward balancing and opening the heart chakra, and I also give Reiki energy during that. And Dr Charlize, as a as a Reiki Master, also gives Reiki energy throughout the sound bath as well. So it's really powerful.
 
</strong>Michael Hingson ** 1:02:26
There's a link to all of that on there's a link to that all on the website.
 
<strong>Kathy Harmon-Luber ** 1:02:29
It's at the very top of the website. So tell us
 
</strong>Michael Hingson ** 1:02:33
your tell us what your website is and how people can reach out to you. Because I'm assuming that you you do interact with people all over
 
<strong>Kathy Harmon-Luber ** 1:02:41
I do. I do sound baths. I do individualized sound baths, which target to your very specific issues. So how do people reach out to you? My website is suffering to <a href="http://thriving.com" rel="nofollow">thriving.com</a>. And there they can. They can reach out to me. They can learn more about my work. They can look at my book, suffering to thriving. They also can connect with all of my social media, and they can access how to work with me and email me from that place as well. So it's all right there at the website, on the home page, at the bottom, there are more podcasts and articles, lots of free article content too, if anyone's interested in exploring this at a deeper level, so suffering
 
</strong>Michael Hingson ** 1:03:25
to <a href="http://thriving.com" rel="nofollow">thriving.com</a>. Well, that's right, Kathy, I want to thank you for being here and giving us so much information. There's a lot of very invaluable stuff here, and I hope people will listen and have an open mind, because the reality is, the more we explore, the more we learn, and the more we learn, the more we can put into practice, and the more we do, especially for ourselves, the better we'll be. So I want to thank you for being here, and I want to thank all of you for listening today. This has been fun, and I hope that you have found it fun. I'd love to hear from you. I'd love to hear what you think. About our episodes and this one today, in specific, feel free to email me at Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or you can email me at speaker. At Michael hingson, M, I C, H, A, E, L, H, I N, G, S o, <a href="http://n.com" rel="nofollow">n.com</a>, I would also invite you to wherever you're listening. Please give us a five star rating. We value your reviews, your input, and especially your your five star ratings whenever you feel inclined to do so. So please give us a five star rating. If you know of anyone who ought to be a guest on unstoppable mindset, let us know. Email me at speaker@michaelhingson.com introduce us, and we'll go from there. And of course, Kathy, same for you. If you know anyone, we'd love to hear from you. But one more time, I'd like to thank you for being here and for taking the time. To be with us today.
 
<strong>Kathy Harmon-Luber ** 1:05:01
Thank you, Michael, it has been just a delight, and thank you for the beautiful work that you do.
 
</strong>Michael Hingson ** 1:05:11
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Healing Journey Navigator with Kathy Harmon-Luber</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1f77eac3-5867-42ac-ae5d-50b86b2fae31.mp3?source=rss&amp;ext=asset.mp3" length="96868047" type="audio/mpeg" />
<itunes:episode>299</itunes:episode>
</item>
<item><title>Episode 298 – Unstoppable Chief Obstacle Buster with Gail Sussman-Miller</title>
<guid isPermaLink="false">https://pinecast.com/guid/eb13eda2-d3ac-4081-adec-51dd56414fe2</guid>
<pubDate>Fri, 03 Jan 2025 10:00:41 -0000</pubDate>

<itunes:duration>01:01:52</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c7eb3ba8-e68b-4328-9018-014df4b43770/UM298-Gail_Sussman-Miller-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Gail Sussman-Miller founded Inspired Choice in 2001. She took the title of Chief Obstacle Buster which describes her perfectly. Gail lived her entire life in Chicago Illinois until she and her husband moved to Sarasota Florida in 2019.</p>
<p>While Gail grew up thinking she should be a teacher along the way she decided she did not wish to teach youngsters. She recognized that her talents were put to better use teaching and coaching adults. She makes it quite clear that she has fun and great joy working with adults.</p>
<p>She will say that some people want to be coached and some who think coaching for them is not necessary. I would say that Gail urges people to approach the coaching experience with an open mind. She is, as you will hear, quite successful at her work.</p>
<p><strong>About the Guest:</strong></p>
<p>Gail Sussman-Miller, Chief Obstacle Buster at Inspired Choice, helps women leaders leverage, rather than squelch, feminine power and abilities they don’t realize they possess, so they live their most authentic, joy-filled life. She is an expert at guiding women to deliberately choose their thoughts and beliefs to design desired experiences and results. Gail’s techniques shape new perspectives that reduce stress, discomfort and procrastination which increases decisive action, inner peace and resilience amidst the uncertainty of life. The bottom line is increased freedom and more joy!</p>
<p>Clients find Gail’s perspective-shifting techniques, practical tactical action steps, and spiritually-inspired wisdom indispensable. Her rare gift, shared by 7% of leaders assessed, is she senses and sees things few people see, speaks that truth and offers actionable ways for participants to thrive and fulfill their soul’s desires.</p>
<p>The biggest demand and focus of Gail’s coaching is strengthening the efficacy and collaboration in challenging conversations and relationships by combining truth, authenticity, and vulnerability.</p>
<p>Professional background.<strong> </strong>Gail has been teaching executives and women at all levels to turn obstacles into opportunities since 2001 as a coach, facilitator, speaker, and trainer. She received her training as a professional coach at the Coaches Training Institute (CTI) in 2001. Gail is certified in the EQi-2.0 emotional intelligence assessment by MHS, a well-known publisher of psychological assessments. Prior to founding Inspired Choice, Gail delivered computer job training for visually-impaired adults and spent 13 years at Andersen Consulting (Accenture) in Marketing, Knowledge Management and Technology Coaching. After a lifetime in Chicago, Gail made Sarasota, Florida her home in 2019. <a href="https://d.docs.live.net/fb7a5ae5d864b1c2/Documents/Gail's%20Practice%20Building/Marketing/Promotions/OLLI/Women's%20Special%20Interest%20Group/www.inspiredchoice.com" rel="nofollow">www.inspiredchoice.com</a></p>
<p><strong>Ways to connect with Gail:</strong></p>
<p><a href="mailto:Gail@inspiredchoice.com" rel="nofollow">Gail@inspiredchoice.com</a>
<a href="http://www.inspiredchoice.com" rel="nofollow">www.inspiredchoice.com</a>
<a href="http://www.linkedin.com/in/gailsussmanmillerr" rel="nofollow">http://www.linkedin.com/in/gailsussmanmillerr</a>
<a href="https://www.facebook.com/GailSussmanMiller/" rel="nofollow">https://www.facebook.com/GailSussmanMiller/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, a pleasant hello to you. Wherever you happen to be today, you are listening to unstoppable mindset, and my name is Michael Hingson. You can call me Mike if you want. It's okay as well. I am the host of unstoppable mindset, and today we get to chat with Gail Sussman-Miller, who is are you ready? Here it comes, Chief obstacle. Buster, I love that, and she is the chief obstacle Buster at inspired choice, which is an organization that she founded. She has been a coach for, wow, 23 years. You started in 2001 I think you said, And so anyway, this will be a fun conversation. She's got lots to talk to us about, and we've been talking for the last few minutes about how to talk about some of the visual stuff to an audience that isn't necessarily going to see it. And that isn't because the people who aren't going to see it are blind. It's because they're not watching this, but listening to it on a podcast site, so you guys get to experience things the way some of the rest of us do. But anyway, Gail, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Gail Sussman-Miller ** 02:32
Thanks, Michael. I'm honored to be here, and I've had fun getting to know you as we get ready for this. Yeah,
 
</strong>Michael Hingson ** 02:39
well, and it's been good to get to know you and get a chance to really chat. Let's start, if we could by maybe you telling us sort of a little bit about the early Gale, growing up and some of that stuff, always a good way to start right. That could take an hour, but I'll leave it up to you. It reminds
 
<strong>Gail Sussman-Miller ** 02:54
me of the movie, I think was called the jerk that Stephen Martin was in, and he starts out saying, I was born a poor, black child. Started with his anyway, so I grew
 
</strong>Michael Hingson ** 03:10
up. I was born, I was born modest, some people have said, but it wore off. But anyway, you were born in Chicago, and I was born in Chicago.
 
<strong>Gail Sussman-Miller ** 03:20
Yeah, I grew up on north side, so yes, I'm a Cubs fan.
 
</strong>Michael Hingson ** 03:25
I was south side, and I still love the Cubs, Hopelessly Devoted
 
<strong>Gail Sussman-Miller ** 03:29
and lived my entire life actually in the city limits. Sometimes people say they're from Chicago to give people a reference, and they really live in the suburbs. So I loved, I would say all Yes, actually, all my residences were within two miles of Lake Michigan, and I love being near water. So grew up. I'm the the eldest of two girls, and close to my cousins, really great, close family. And then I went to college at Northern Illinois University, got a degree in teaching elementary and special ed at a time when there was a surplus of teachers, and I wasn't sure I wanted to do it as a career. And then I learned later in life that I love teaching, but actually prefer teaching adults. So it's been an interesting evolution of I would say most of my jobs were just good enough. I was one of millions who believed you live for Fridays and work is something you do to make money because you have to. And it wasn't until I was in my 40s that I found my ideal dream. Work, which is coaching and speaking and teaching, and I came home to a profession that I thought was just for me. It was perfect. It was great. And in the last five years, almost five years, we've been in Sarasota, Florida, made some permanent move and happy ever since, so
 
</strong>Michael Hingson ** 05:26
until you were in your 40s, were you teaching school or what were you doing? No,
 
<strong>Gail Sussman-Miller ** 05:30
I never became a teacher. It just wasn't. I didn't enjoy my student teaching. I did enjoy trying to parole and contain and control 2025 kids. I love children, so that was why I thought, Well, it's interesting. When I went to college, I had no strong calling for a profession, so I enrolled in teaching as the Lacher of evils, if you will. It just was like, well, compared to being a scientist, computer engineer, or you name it, this, I like kids and I like teaching, I just didn't like the combination.
 
</strong>Michael Hingson ** 06:15
So what did you do for jobs?
 
<strong>Gail Sussman-Miller ** 06:20
Oh, we'll see if I can remember, there was a period of time where I worked for an educational publisher, because I thought, Okay, I have a teaching degree. Maybe this will be interesting. It was not. I spent some time even working as a temp because I was good at computers and word processing, as it was called in the day. Yes, and it's so funny, Michael, I actually need my resume in front of me to tell you things in sequence. But the funny thing was, each thing led to something else. I think of my life as walking through a doorway and then going down a hall with lots of doorways, and then I choose another doorway, and that leads to another hall with doorways, and that's how I wound up where I am. So at one point, I think it might have been after the education publisher. There were, there were literally, I'm I'm being this is proof how meaningless some of my jobs were. But I did spend four years in Chicago at the chicago lighthouse at the time, called Chicago Lighthouse for the Blind and Visually Impaired. I think they've changed their name now, and I taught transcription skills and typing to adults who then went on to get jobs and get placed. And that was the most gratifying thing I did, and that's where I realized I much prefer teaching adults
 
</strong>Michael Hingson ** 08:01
you created a an interesting analogy, one that I subscribe to a lot. I think that each of us go through life making choices, and if you really sit down and think about it, you can trace your life back to and through the choices that you make. So you did a variety of things, and you discovered something with each choice and each thing that you went off and did, I can trace my life back because of the choices that I made. And I also studied teaching. I got a secondary teaching credential. And I actually thought of teaching, but then an opportunity to take a job in technology, actually working with Dr Ray Kurzweil and the National Federation of the Blind, with the development of the Kurzweil Reading Machine came along, and that led to working for Ray, and I was going to do human factors and continuing to do some of the work I did when we were all originally developing the first machine. But then after about eight months, I was confronted with a choice of either leaving the company or going into sales. And I decided, I love to tell people I lowered my standards from science and went into sales, which is not true, but I didn't lower my standards, as it turns out. But what I what I discovered, and I always liked teaching, I always liked explaining, and what I discovered was that the best salespeople are teachers. They're counselors. They really are involved in understanding what a customer's needs are, and then teaching that customer about how to get those results, hopefully with their products, I've had some situations where the product that we had wasn't the right solution, and of course, from. One standpoint that's an ethical issue to deal with. Do I say it's our product won't work, or do I still try to sell it? My belief has always been, you take the ethical choice and I are a few times where we specifically said our product won't work, but here's what will but whenever that occurred, we developed a level of trust that then led to other opportunities later on, but teaching people and really advising and counseling was something that I enjoyed, but I but I hear what you're saying about teaching adults. The question I would ask you is there are a lot of people who say that adults tend to be locked in and are much harder to teach than children. What do you think about
 
<strong>Gail Sussman-Miller ** 10:44
that? Oh, wow. I don't think that's ever it's funny in a way. I don't think that's ever crossed my mind.
 
</strong>Michael Hingson ** 10:54
It's like teaching language. You know, children learn language and additional languages.
 
<strong>Gail Sussman-Miller ** 11:00
Yeah, I would agree there. What I mean by that is, and what I thought you were going to ask me, so maybe I'll answer it anyway, is what I liked more about working with adults, and I like being able to hold the adult accountable and responsible for their learning and for asking questions, for speaking up, all of that. It depends, I suppose, if the adult, if the person I'm working with, wants to be in the training slash coaching learning situation or not are very there was only one period of time as a contractor where I was matched with people without my meeting them or knowing them. Normally, my clients come to me and then I get to we see if we have a fit in both ways. So there were a few times where people were assigned to me and didn't necessarily want to have coaching. But what I'm a master at is helping people look at their perspectives and shift them for their greater good. So it almost always worked out that I could say or get to help them see this is going to benefit you, whether you ask for it or not. And let's figure out what it is you would most like to get out of it. Yeah? So enlisting, yeah, enlisting them, engaging them. And then I, I don't think it's ever been a challenge. In my opinion,
 
</strong>Michael Hingson ** 12:36
my wife was a teacher for a number of years, and she liked teaching third graders more than older kids, because she said a lot of the older kids had already developed their attitudes, whether taught by their parents or whatever, and developed habits that weren't necessarily positive. And as a result, it was harder to work with them than it was to work with third graders, because third graders were at an age where she could get them to to think and to focus, and was able to get them to look at and hopefully learn the things that she was trying to Teach, whereas older kids she felt didn't do that nearly as well. So that was an interesting observation that she had. And eventually she she left teaching because, well, here's a story. She was going to do a Valentine's Day party for her class, and she made a deal with the students. The parents were going to bring goodies and they were going to come and all that in the park. That. And the party was supposed to start at two o'clock, and she made a deal with her students, and I don't know whether it was that morning or before, but she said, we'll start the party when you all get your work done. Okay? And everybody agreed. Well, at two o'clock, kids had been goofing off and so on, so the party didn't start. The parents had to wait outside, and it was like about 20 minutes late for the party to start. The kids finally finished the stuff they were supposed to do, and one parent pitched a real hissy fit and had her well, took her to the principal's office. The principal called her in and said, what's going on? The parents are not happy with what you did that day. And Karen brought the students in, who were the children of the parents, and the parents complained that she was too hard on the students and all that. And so Karen then said, Okay, kids, what was the arrangement that we had? And they all said we were supposed to get our work done before the party could start. Why didn't we start the party on time? We didn't get stuff done and that was it. You know, the principal told the parents, go away, go away. It is accountability. And Karen. Is really always great at accountability, and I love the concept of accountability, and when you're creating teams and so on, the most basic fundamental is all about being able to hold each other accountable. And you don't do it because it's a personal thing, or you have an ax to grind, it's because the whole team agrees that those are things that everyone can do. So I agree with you, accountability is important. That's great.
 
<strong>Gail Sussman-Miller ** 15:29
I also think that if motivation is important, so your wife used the party as a motivator, and with adults, if they really want to change their results, then this is and I don't, I don't dictate how to do it as much as help them figure out how they're going to do it,
 
</strong>Michael Hingson ** 15:52
absolutely, absolutely. So
 
<strong>Gail Sussman-Miller ** 15:56
it's fun. It's fun. I have a blast, and some people are a term coaches use is coachable. Some people are more coachable than others. And usually I can kind of assess that early on. And sometimes it's we go as far as they're willing to go. They may also not be emotionally ready to go any further
 
</strong>Michael Hingson ** 16:22
well. So in 2001 you discovered that you really wanted to teach adults more, and you started your organization. And so inspired, choice came to be. Tell us more about that and what it is and how it's evolved over the years.
 
<strong>Gail Sussman-Miller ** 16:43
So I'm actually it's kind of funny. I was I got married in 2000 came back from my honeymoon to find out I'd been laid off. I spent 13 years at Anderson Consulting, which became Accenture, just as I was leaving, and I, I don't even remember, I think I had seven different jobs in 13 years. They there was a lot of shifting, and one or two I enjoyed the most because they had a lot of teaching. So I enrolled in a couple of programs. Chicagoans will recognize this name, maybe, you know it the Discovery Center was on Lincoln Avenue. We've hired that so I took a class that introduced coaching there. And I said, this is interesting. I'm actually still friends with a couple people that were in that classroom, and then I went to a two day conference held by the local Chicago chapter of the International Coach Federation. And then I was hooked, totally hooked. So after being laid off, I spent some time looking for a job, and then I asked my husband if it was okay with him if I decided to pursue this training and then career and coaching. And he said, Sure. So that's where it started, and in 1997 I'm rewinding just a little, I did a two and a half day women's personal growth weekend, and started to do the deepest personal growth work I'd done, I would say, in my life, I'd done therapy for years, but didn't find it as effective as this. Two and a half days really moved the needle. And one of the women who was staffing that weekend, I saw her at a local event for that organization, and I mentioned I was unhappy about a few things. She said, Well, I think I can help you. And I hired her. Lo and behold, she was a coach. I didn't even know it, and it was immensely helpful to me. That's how I really got familiar with coaching. And then the two day, two and a half day weekend, and then all of that. So that's when I realized it was like a career design just for me. No one else was perfect. It was my orientation. Was not telling people what to do, it was helping them empower themselves and realize their best way. So I started my business very slowly. I didn't know anything about being a business person. I had no clue I was the least bit entrepreneurial, and it evolved slowly, but in the beginning, I kind of like thinking of as a sandwich on the bottom layer. The first piece of bread was about seven years working with women who were in the. Own businesses, helping them realize and find their best marketing method. I just love thinking about marketing, and then that led me to develop a workshop of my own called How to love networking, which most people do not love. It used metaphors, taking what they love to do most in their life, like, let's say cooking or knitting or travel, and how to network the way they do that activity they love. That led to my being discovered by a senior executive organization helping people network. So they asked if I would lead their Chicago meetings, and I did for about seven and a half years. That shifted me and put me in front of senior executives who were looking for jobs, and I taught networking and help them present themselves well within the meeting. And many of them needed additional help, so I was hired into that kind of coaching. And my whole career, my whole business shifted from helping women on marketing to helping executives with their job search, which is, by the way, still marketing.
 
</strong>Michael Hingson ** 21:22
It is, how? How do you teach networking? What? What is that?
 
<strong>Gail Sussman-Miller ** 21:28
I'll answer that in a minute, but my brain needs to finish this one. Okay, okay, brain, go ahead. My brain will be busy working on it. After about seven years of teaching these executives, helping them in their job search and promoting themselves and networking, I came back to working with women, and that's what I've been doing, working with women leaders on how to be a more empowered, truthful, authentic and vulnerable leader. So that just had to bring you up to the present. So how do you teach networking? It was helping to debunk what networking is, and I like to define networking as simply connecting with like minded people for the greater good. It's all about connection. What do you have in common? How getting curious? I mean that one of the basic concerns people had was always walking into a room like a networking event, and maybe there's 10 people, there could be 40 people. How do I start a conversation? How do I describe myself? And people being very attached to the outcome, I have to meet someone who's going to be helpful to me. I worked with some people who wanted to literally walk in the room, grab the microphone and say, I'm a tech engineer. Can anyone hire me? Like, Oh my gosh, that is not going to get you there, no, but very, you know, end result oriented. So it had a lot to do with understanding human nature, how to have these conversations, how to describe themselves well and talk about the outcomes they deliver, and to be of service help others. First things you've heard before, but it was usually getting at what their obstacle was. What was their obstacle to the process,
 
</strong>Michael Hingson ** 23:29
makes sense, and and it and it is always a challenge. If let's take your example. I'm a tech guy who will hire me, shows in so many ways, probably what that person isn't looking at and needs to look at, and certainly could use a lot of teaching and coaching. The question is, of course, would they be interested in doing it? And that's, that's, of course, what you address and what you deal with. Some people are coachable, and some people aren't, and some people will be once they discover what being coachable is all about.
 
<strong>Gail Sussman-Miller ** 24:15
Yeah, then a case like that, sometimes it's people that kind of urge, like, you know, I don't want to make small talk. I always say, Well, then don't make small talk. Make big talk. Ask important questions. Don't talk about the weather or how good the weenies are wrapped in the in the dough and the hors d'oeuvres. But they are impatient, perhaps because they're desperate, because they're afraid. I always wind up on the emotional undertones of what is going on. How long have you been in job search? Have you been turned down a lot what's going on? How confident are you? How well can you talk about what you do? Well. How well do you do in relationships having nothing to do with job search? What you know, are you good listener? All those things. So it's, I would say it's interesting about job search that at some level, people might not be at their best depending on how comfortable they are with the process, because it is not linear,
 
</strong>Michael Hingson ** 25:27
yeah, and even if you're turned down for a job, do you ask? Why? You know? Are you willing to learn? And again, some people are and some people aren't. Right, right when I talk, when I talk with people about being as when I talk with people about being a speaker and and even sometimes they say we're considering you. And then if they come back and they say we went a different direction, I will ask why. I'd love to learn a little bit more. I don't, I'm not quite that blunt. I'll say something like, I'd like to learn a little bit more about what the process was and what led you to the choice that you made. If you would please take the time to let me know. And again, it's, it's a it's a process. I haven't generally heard that. Oh, you're not a good speaker, or whatever. And I suppose some people might not want to say, but usually it's we had somebody who went a different wanted us to go a different direction, or, I mean, any number of things, or we changed our mind about the theme for the event, which has happened more than once any number of things. And so you you take every, every opportunity, and you learn what you can.
 
<strong>Gail Sussman-Miller ** 26:50
That makes sense. Yeah, yeah. It eventually. What led me at some point, I think the pretty sure the people were under and their fear and working with that, I think that some point that may have been what helped me decide to move on and instead of and practice what I preach. Really am I coaching this target audience out of passion, and I was starting to lose my passion. And I said, you know, I've been feeling a hankering to go back to working with women, and as I did the work on myself, this is not a surprise, but I was doing a lot of work on myself. To stand in my power more to really tune into my feminine energy and to spirituality. And it was all guiding me to say, you're not following your heart and soul passion. And then that led me right back to where I started, and working with women. There you go on on deeper issues. So it's been wonderful,
 
</strong>Michael Hingson ** 28:09
by the way. What kind of work does your husband do?
 
<strong>Gail Sussman-Miller ** 28:14
Oh, well, it's really interesting. He might have lost track how many years, but he's about a 45 year stock trader, and started out on the Chicago Board of Trade floor. Then around the time I met him, he, as they call it, went upstairs, became an upstairs trader, electronic only, and now, for maybe the last eight years, nine years, he's teaching traders and investors how to read the cycles in the stock market chart analysis and some emotional issues for traders. Traders psychology. And he created a membership for people that want to get involved at a deeper level or a lighter level. And he does training videos. He does. He's actually got a live show that he does once a month, and it's all about education and analysis, some really technical but this gorgeous, beautiful charting that he that he invented, of looking at where the rhythms are. I could go on and on about this, but I think that's probably all your listeners want to hear, because it gets great, really technical. And for those who are a little geeky, if you have ever heard of the Fibonacci formula, even the market follows Fibonacci cycles. Well,
 
</strong>Michael Hingson ** 29:52
the reason I asked the question was you said earlier, when you decided to start your business, you asked him, and he said, Yes, and that. Immediately made me wonder, what kind of a guy is he that he was willing to be open, and clearly, he's an intelligent person. He observes a lot, and so it makes perfect sense that that he would be the kind of person who would support and agree with decisions that you could make and do make, and the fact that the two of you communicated about it is, I think, the most telling thing. It's great when a couple shares and essentially really decides together.
 
<strong>Gail Sussman-Miller ** 30:36
Well, I can't wait to tell him what calls over. He's uh, currently relaxing by the pool after his Friday, his Friday live show. But the interesting thing, or, or, and the three, the two and a half day training I told you that I did in 97 he did the men's version, which is a little more popular. It's called a little has more notoriety. It's called new Warrior, and he did that in like three months before I met him, and that changed his life. So, communication skills, self awareness, taking responsibility, all of that, that was what drew me to him and that, and we've been growing those skills ever since, no taking responsibility if you get triggered, and not blaming the other person. Yeah, understanding a lot of emotional intelligence, a ton of emotional intelligence. In fact, we both got certified in a tool published by MHS, and it's a emotional intelligence assessment.
 
</strong>Michael Hingson ** 31:46
Well, you've been coaching for a while, needless to say, 23 years. What are the most common issues that women leaders ask for support on?
 
<strong>Gail Sussman-Miller ** 32:01
There's usually one common thread, and it's about, how do I have this conversation? I need to tell this employee they're not doing well, but I don't want to hurt their feelings. I'm not getting along well. Things are not going smoothly with one of my direct reports. I don't know how to approach that. Or there I have some clients who are in a male dominated industry and a male dominated firm, and they may be the only woman in the room. How do I dan in my power express myself and communicate where very often, male and female communications can be different. So how to how to tell, have the conversations, how to tell the truth, what they think is the truth, without worrying about hurting people's feelings or having a lot of fear come up and how how to move through the discomfort. It might be speaking up more than they're used to. It might be saying no, it might be setting some limits and being honest with some risk. So it's almost all connected, but those are usually the general themes,
 
</strong>Michael Hingson ** 33:29
yeah, and it's unfortunate that there have to be risks just to being able to speak up where as if it were just men in the room, probably the same issue wouldn't be there, but we're still way too patriarchal, I think, in a lot of ways, and that tends to be a problem. I love it when people are willing to speak up and be open. I think it's it's so important to do that.
 
<strong>Gail Sussman-Miller ** 33:57
Well, I can tell you that while I was still coaching on job search, most of my clients were men, and they had plenty of fear about speaking up plenty it is really not so gender biased, especially networking or interviewing, or how am I going to answer that question, or all of this strategizing. Well, if they say this, then I'll say that. Or instead of what I have come to learn to not only do but to enjoy, is to just be be in the moment. Yeah? Like I often joke, I like being put on the spot. Yeah, I mean, you asked you, and I talked about some things we might talk about today, but I'm ready for you to ask me anything, and I think that's exciting. And if I don't know the answer, I'll say so, but, but I've learned to love honesty in that kind of Troy. And that's what I help my clients do, yeah, and I can think of, oh, sorry, let me just finish this one, thinking of this one client, he wanted to get promoted. He liked his company a lot. He was doing well, and he was going to go to this meeting where they're going to be all appears of his, and then the next level up of management, and he was making himself a little nuts preparing, like I said, if they go on this topic, I've got my notes, and if they go to this topic, I've got my notes. And I helped him to see how he could he didn't need he was over, preparing, spending a lot of time that he didn't need to. And this concept of showing up, show up, be present, answer the questions from what you know, and the words don't matter as much as the energy. It's about saying what you feel and what you believe and say that proudly. So he started doing that, and he couldn't believe the shift. And there's a there's a woman. Her name is nalima bat. I've heard her speak, and she has a meditation that helps get to the point of saying there's nothing to defend, there's nothing to promote, and there's nothing to fear. God practically just want to sigh at that, yeah, oh, that's so reassuring. And then you just show up because you're you've got the ability you know you you're ready. You're always ready.
 
</strong>Michael Hingson ** 36:43
We just don't always think we are, because we overthink things. You know, the biggest problem with fear is we focus so much on the what ifs and that we create our own fear, rather than, as you just said, really living in the moment and and using the knowledge that you have, trusting your your gut or your brain, and, yeah, speaking up and doing the things that you know, really that you should do. And the reality is, you do know what you should do, but we are so focused so often on what if that we've lost a lot of those skills. They're there to be redeveloped. And I wrote a book that's going to be well, it'll be out in August of 2024 it's called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. And the idea is to help people learn how to control fear. It isn't to be fearless, because fearless is a very powerful thing, but you don't need to let fear overwhelm you. You need to use it in a positive way. And one of the things that I learned and talk about in the book is that living in the moment is one of the most powerful things that we can do. That isn't to say you don't develop strategies and spend some time strategizing, but if you do it to the point where you drive yourself crazy and you don't really listen to yourself, that's a problem.
 
<strong>Gail Sussman-Miller ** 38:21
You used a really important word there trust and we have this is a topic that I'm warning you. Michael could go pretty deep, so I'm going to try to stay at the top, because it can. It's so enmeshed, I have come to appreciate that as humans, we have to, let's call it two minds. We have our ego, fear driven mind that, from our cave days, is there to protect us. That's the the ancient reptilian part of our brain that's there to make sure that we have our fight, flight or freeze response if we see a big wooly mammoth today, our fears are very different, but we're not worried about a lion or a tiger around every corner, so we have this protective, fear driven way of thinking that you can also refer to as ego. That is the what if negative and I need to be careful. What if I don't get promoted? What if someone thinks this? What if a lot of women worry? What if I sound too outspoken? We've got all that worry side, and that's one mind. The other is love driven, and it is for many people. It is about faith. It is about beliefs that there is the. Our powers greater than us, and that it isn't what one side, the ego, human protective side, is very tied to body identification with the eyes, ears, nose and touch, all of that what we hear the other side is spirit identification, and and that there, there's magic in the world. There's mystery, yeah, and it is not 100% all up to you. People will feel your energy. There are, there's, whatever you want to call it for you, divine, the universe, spirit. There are other forces at work, and that that's where, if we can trust that it doesn't all rest on our shoulders, not all within our control, either, but we, one side is powerless. This side, to me, is where you have your power. I need to do my best, and I can show up.
 
</strong>Michael Hingson ** 41:00
We don't always have control over what happens, but we always have control over how we deal with what happens, and that's the part that we have to make, the choice to address. And the example I always give with that is the World Trade Center. We had no control over it, and I no one's convinced me yet that we could have figured it out, but each and every one of us moves forward from the World Trade Center, and we have the choice to make of how we deal with what happened that day. We can hate love, we can use it as a way to move forward and help others and ourselves and so many different things that we have a choice to do. Well,
 
<strong>Gail Sussman-Miller ** 41:45
I hope so here do, yeah, yeah, big time.
 
</strong>Michael Hingson ** 41:50
And I think it's the important thing that we we need to do. Let me ask you this question. You have a tool that you use to help men and women improve their results. And do you want to talk about that some?
 
<strong>Gail Sussman-Miller ** 42:04
Yeah, and it's all about what you were just talking about. It's all about perspective and it all and the power of our thoughts. So very typically, when I work with people, I'm sure you see this, and the people you talk to, people want to change their results. So they say, Well, if I want a better career, I want this, or I want that, I need to change my actions, my behavior. And usually that's where it stops. Is okay. Want a job, I'm going to go look for a job. I'm going to do this, do that, do these steps. I want to get promoted. I'm going to start showing up like this or that, and then it sometimes doesn't work, or they're too afraid, so they do some shortcuts, or they aren't showing up fully in their strength and their ability and their power. So what I help people realize is before you go take those changed actions to get new results, there's something that happens before the action, and that is, you look at choices options, you think about your options first, and then you choose one or two, and you do those actions before the choices, even before you look at a list of choices, there's an emotion or a feeling. If your job search is motivated by fear, then your options that you look at might be somewhat desperation driven, and then your behavior, and then the results you get. If we I'll stick with job search as the example. What triggered those emotions? Where do those come from? So even before the emotion, there's some kind of a belief, and before the belief we have thoughts, and I like to kind of put those in the same bucket, thoughts that we hold on to long enough become beliefs we can have fleeting thoughts, like I think I can fly, but then when we we look at what we believe. So there's often a trigger at the beginning of the whole process. I need a job. I've just been laid off, and the thought or belief is this is a tough market. No one's going to want to hire me. I didn't get enough to a high enough level, or my resume is not going to be impressive. That creates the emotion of fear. Fear leads to limited options, like, I'm not even ready to talk about my skills. I'll just go apply online. That's it. I'll send out like 50 resumes online. Online is never the best way to find a job, and it's usually. Maybe 20% of the best strategy. So we look online, and then the result is, that's our action. The result is, maybe we get called for one or two interviews. So now we're annoyed This isn't going well, that thought, that belief now starts a whole nother chain reaction. This isn't going well. I'm never going to find a job more anger and frustration and fear, and we make new choices, take more action, and the results may not change. So what you can do with this is interrupt the whole flow and choose a different thought, a different belief. And one possibility for this kind of a person would be, I've had a reasonably good career. I have a lot of skills, maybe if I ask for some help, I can present myself in a different way, or I'm really focusing too much on the negative, and a new belief might be if I tell my story in a more positive way, and if I can calm myself down, I know I'm hireable. I know I can do well, and that would bring a new emotion of some positivity, some maybe even a little spark of joy, some contentment. I don't know if we could go all the way to happy and we look at making different choices. Who can I ask? Who do I think describes themselves really well? Who has a lot of confidence? Maybe a good friend of mine can help me, and we look at a bunch of choices. I've heard that networking is more important than looking online, but I don't, I don't think I can network well. Who do I know that networks well, and then we take different action, like maybe talking to one of those friends, or working with a job search office or a coach, and we get different results, and that then feeds the formula again. Then we're like, okay, that worked. I'm on the right track. I got more interviews. I'm hireable, and it keeps circulating and circulating.
 
</strong>Michael Hingson ** 47:28
Yeah, and the example you just gave, the reality is, all too often we talk ourselves into a bad situation or a not positive situation, because we do the what ifs and we don't look at options. And I think it's so important to think about the more positive things. And the reality is, Gandhi put it very well when he said interdependence is an ought to and ought to be as much the ideal of man as a self sufficiency. And the point is, is so true that we're all part of the same world. We're all part of the same process, and the more we work together, and the Learn More we learn to work together, the better it will be. Yes,
 
<strong>Gail Sussman-Miller ** 48:17
and interestingly, maybe building on your What if concept, there's, there's a, there's a game I sometimes play with people, if you can picture like the chair you're sitting in is, is center center point. What if negative moves to your left every time you answer? Well, what if I don't get a job? Well, what if I go hungry? What if I'm broke? What if, and you keep moving left, left, left, further, or you can come back to center and move to the right, well, what if I get some help, and that leads to a job? And what if this, and what if this going positive, and you just notice where, where are you in the center? And the minute you go, what if, positive two or three steps, but you have a negative thought, it takes you back to the center. So it's just a way of paying attention. Am I? Am I going up with my What if, or in this case, to to the right, or am I going? What if negative they can go either way,
 
</strong>Michael Hingson ** 49:26
well. And the issue is, you take two or three steps to the right or movements to the right, and then a negative thought comes along again. You have the choice and the control of how you deal with that negative thought of that as a negative thought, I'm not going to let that control my life. It might be good point. Glad you brought that up negative mind, but that's not going to help me progress, and that. That's the part that I think a lot of people don't learn how to deal with very well. We're way too negative oriented in our world. It seems, sometimes seems to me,
 
<strong>Gail Sussman-Miller ** 50:12
Well, it's interesting, because that's the human protective ego side bringing up the fear based thought, like, Ooh, wait a minute, you're feeling a little too cocky so you could get hurt. Let me throw a monkey wrench in here. Well, what if? And then here comes the negative thought. And we really those thoughts are so powerful, they influence not just our emotions and choices and action and results, but they they influence what what we believe, and we actually vibrate that to other people. I'm sure you know our listeners and and you have walked into a room and said something with with other people, and you just feel something in the air someone's like, did you just walk in after an argument two people had or something doesn't feel right. We really do vibe off each other. And using continuing to use the job search metaphor, depending on how you come in the room to meet someone that wants to have a conversation with you, you set the tone you really we have that power. It's takes a lot of practice, though, to catch like you said, Oh, thanks, negative mind, because it is worth thinking. It is trying to protect you, and especially your very young child. All our coping mechanisms, we taught, we were taught them or developed them, and it's gotten us this far, but it may not be serving you anymore, or
 
</strong>Michael Hingson ** 51:54
you you haven't learned how to put a barrier or a stop to those things, and that's the the part that's missing. Can you give us an example? Tell us a story about someone who you've helped with, with the whole process and what happened?
 
<strong>Gail Sussman-Miller ** 52:12
Well, this is kind of fun, and this has happened a couple times. To tell you about I'm trying to decide which story to tell you, because I'm also thinking about protecting confidentiality. So maybe this is a little easier one. So I have a client who, right now is actually a month from today, is her 65th birthday, and she's thinking was came to me thinking about retiring. She She and I worked together, I don't know, maybe 10 years ago, and she came back, and she was in a lot of either or thinking, so I'd like to make a decision, and may 12, be retired, but I still really love what I do. She's a musician, and I know she would enjoy my telling her story, and I still get a lot of pleasure out of it, but I don't want to work so many hours. She's used to kind of just saying yes to every gig that comes along, sure I'll play for you. Sure, sure. So part of our work was about what is your desired outcome? What do you really want? Do you want to stop working and cook and visit with people and go on trips? No, I really still like working, but I don't really trust myself to not work all the time. So we wound up shifting using a similar thought formula. Her current belief was it's either work or play. That was it. So that led to feeling overwhelmed and afraid, and that led to her making choices to postpone it, which is really a choice. She didn't take action. And the result is, well, I'm getting even closer to that 65th birthday, and I have no decision. And we shifted to the concept of what about work and play, that there were way to set ways to set limits. We came up with some criteria, all based on joy. Which gigs bring you the most joy? Oh, well, that's easy. I get to play this instrument, not that one within 25 miles of my home, for people that I really like, Okay, now we have, like, a thought filter, a choice filter for choice filter, right, right. It has to meet this criteria, this one and this one. Oh, but then I'll hurt the feelings of people I say no to we worked on that. Well. Now. I just talked to her yesterday, she said no to like, two or three gigs. Said yes to six. She's working fewer hours, and now she's exploring, what do I want to do with my time off? She's never taken much time off, and now it's just plugging in some time for my husband, some time for learning new recipes, some time for practicing my instrument, and now she trusts herself to only say yes to the gigs that bring joy. And
 
</strong>Michael Hingson ** 55:32
why did she say no? Why did she say no to some
 
<strong>Gail Sussman-Miller ** 55:38
they they were on holidays, which she's used to sacrificing holidays. And she said, Nope, I want Easter with my husband and my family. I'm saying no,
 
</strong>Michael Hingson ** 55:50
that's my point. Yeah, and yeah. And it was limits. It
 
<strong>Gail Sussman-Miller ** 55:54
was setting limits. Maybe she'd worked with them before and they didn't pay on time, or it was out of her driving limit, or something about it, there's no one else in the room with her making the decision. Something about it didn't feel right, like it's just trusting instinct, but there were some clear cut yeses and clear cut nos instead of I need to please everyone, so I have to say, yes, yeah,
 
</strong>Michael Hingson ** 56:26
which is so cool.
 
56:28
Yes, it's so fun. Well, what's
 
<strong>Michael Hingson ** 56:30
the best way that people can explore working with you?
 
</strong>Gail Sussman-Miller ** 56:33
Well, I think that when we share this video and the audit the recording, that folks will have my email but let me give it to you now. Yes, please. My email address is Gail, G, A, I, L, at, inspired <a href="http://choice.com" rel="nofollow">choice.com</a>, that's I n, s, p, i, R, E, D, C, H, O, i, c, <a href="http://e.com" rel="nofollow">e.com</a>, you can also call me good old telephone, 773-477-4012, still have my Chicago area code. There you go. And my website, if you want to learn more, is www, dot inspired, <a href="http://choice.com" rel="nofollow">choice.com</a>,
 
<strong>Michael Hingson ** 57:20
and through the website, and I would assume that through the website, they also can contact you. There's contact information on the site and so on.
 
57:28
Cool.
 
</strong>Michael Hingson ** 57:31
Well, this, I think, has been a lot of fun to do, and I think it's so important that people learn that they can discover better how to make choices, and that you're out there to help. And I still love chief obstacle. Buster, I think that's such a great title.
 
<strong>Gail Sussman-Miller ** 57:52
And Michael, I just want to add that I'm happy to always set up a zoom and meet with people and explore the possibilities and see it has to be a good fit on both sides and like, am I even someone who is coachable, or is this something that would even work for me? So that's always the first step.
 
</strong>Michael Hingson ** 58:16
Exploration is always a good thing. Yeah. Well, I want to thank you for being here, and I want to thank you all for listening and watching us today. I hope that this has been informative and useful and helpful, and that you will take advantage of the services and skills that Gail has to offer and that you'll reach out to her. I want to thank you for listening, and as always, really appreciate all that you're doing with unstoppable mindset and attending our different episodes. I'd love to hear from you. You can reach me by email at Michael H i, at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. Really would love to get that. It really is one of the wonderful things. When people give us a rating, we hope it'll be five star. But whatever you rate us, please review and we'd love to hear your thoughts and your comments. If you know of anyone else who ought to be a guest on unstoppable mindset, please encourage them to reach out, or you reach out and introduce us. Love it. Gail, you as well. If you know anyone else who ought to be a guest, please let us know. Thank you today. Michael, well, I want to thank you again, and we really appreciate you being here. Thanks very much for all of your time. Thanks.
 
**Michael Hingson ** 59:54
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Chief Obstacle Buster with Gail Sussman-Miller</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/eb13eda2-d3ac-4081-adec-51dd56414fe2.mp3?source=rss&amp;ext=asset.mp3" length="89251877" type="audio/mpeg" />
<itunes:episode>298</itunes:episode>
</item>
<item><title>Episode 297 – Unstoppable Resilient Entrepreneur and Determined Story Teller with Akeem Shannon</title>
<guid isPermaLink="false">https://pinecast.com/guid/465b50df-5a48-451b-bf7e-305ec3aeb72b</guid>
<pubDate>Tue, 31 Dec 2024 10:00:31 -0000</pubDate>

<itunes:duration>01:16:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/08d30739-8dd9-4afe-b673-74bfc1b98a09/UM297-Akeem_Shannon-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Akeem Shannon approached me a few months ago about being a guest on Unstoppable Mindset. His email subject line included mentioning his road to being a contestant on Shark Tank. I had a feeling that he had an interesting story to tell and I was right. Akeem grew up in St. Louis where he attended a Catholic high school on scholarship. Well, actually he lost the scholarship, but with the help of his mother he got it back.
 
Akeem’s problem was that he didn’t really learn from his first scholarship Debacle. After high school he enrolled at Howard University, yes on scholarship. After two semesters he again lost a scholarship due to his own lack of enthusiasm. This time he was too embarrassed to tell his parents until, that is, he couldn’t hide the scholarship loss anymore.
 
Akeem was always good at sales and so he went to work selling and, I might add, successfully. However, what he wasn’t recognizing was that he was experiencing severe depression. Eventually this caught up with him and with the help of a therapist he began to move to a better life place. You will hear his story told in a very personal and articulate way.
 
Skipping ahead, Akeem invented a cell phone accessory called the Flipstik.  As he tried to grow his company and secure a place for his product he eventually got the opportunity to pitch on Shark Tank. I will leave it to him to tell the story.
 
I can hardly wait to see what next adventure Akeem will undertake. Clearly he speaks well and plans to tell his story to the world. We get to be among the first to experience his style, persevering manner and his unstoppable mindset.
 
 
 
<strong>About the Guest:</strong>
 
Akeem Shannon's journey is a testament to resilience and unwavering determination. Raised in St. Louis by artistic and entrepreneurial parents, Akeem initially faced academic challenges during his Chemical Engineering studies at Howard University, losing his scholarship due to poor performance. However, he rebounded by excelling in sales at Fortune 500 companies and a FinTech firm, saving over $90,000 in five years. Despite success, Akeem felt unfulfilled and sought a greater purpose.</p>
<p>Inspired by &quot;The Alchemist,&quot; he stumbled upon a transformative idea after learning about NASA's gecko-inspired adhesive from his uncle—an idea that birthed Flipstik, a groundbreaking phone accessory. His entrepreneurial journey saw him navigate Kickstarter, a missed chance at Shark Tank, and a serendipitous encounter with Sean Diddy Combs, ultimately landing him a spot on the show in 2020.</p>
<p>Despite initial setbacks, Akeem's resilience paid off with Flipstik's exponential growth, achieving a 1000% surge in 2022, securing nationwide distribution in major retailers like Target, BestBuy, AT&amp;T, and more. Beyond business success, Akeem remains dedicated to fostering inclusivity in entrepreneurship, mentoring through various organizations and partnering with The Brookings Institute to address venture capital disparities. His inspiring story is showcased at the Smithsonian Museum and recognized by INC Magazine. Akeem Shannon epitomizes the spirit of perseverance, innovation, and a commitment to empowering others.
 
<strong>Ways to connect with Akeem:</strong>
 
On Tiktok, Youtube, Instagram: @akeemshannon and @getflipstik
 
Listeners can reach Akeem by texting the word CONNECT to 314-789-9005
<strong>Akeem Shannon</strong>
Founder, CEO | <a href="https://t.yesware.com/tt/f06d3b332cf0798ce5ce23e88a72cddf2376b103/d102e9f5b44e3239b0f82b4193afd698/11c00a1a3605ed86d7a73e47ea38b0e2/www.getflipstik.com/" rel="nofollow">Flipstik Inc.</a>
<a href="https://t.yesware.com/tt/f06d3b332cf0798ce5ce23e88a72cddf2376b103/d102e9f5b44e3239b0f82b4193afd698/93b8c8c57013dd754458564c961641a9/calendly.com/akeemflipstik/" rel="nofollow">Book a Meeting</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
well and a gracious Hello to everyone. Wherever you happen to be, I am your host, Mike Hinkson, and you are listening and watching unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet, and we love the unexpected. That's what we get to talk about more than anything else. As I love to say, unexpected is anything that doesn't directly deal with inclusion or diversity, and that's what we do. So here we are, and I get to talk today with a man who I've learned to admire a lot. He is an entrepreneur by any standard. He doesn't let things knock him down and slow him down. His name is Akeem Shannon, and Akeem is a person who's developed a very interesting product that we're going to talk about a little bit. But more than talking about the product, we're going to talk about how he got to the product, what he does with it, where he's going in the future, and any other unexpected things that come along that that I'm not thinking of. So Akeem Welcome to unstoppable mindset. We're glad you're here.
 
<strong>Akeem Shannon ** 02:33
Hey, Michael, thanks for having me on. I'm excited to be here. Well,
 
</strong>Michael Hingson ** 02:38
cool. Well, why don't we start, if we can by you telling us a little bit about kind of the early Akeem growing up and all that sort of stuff.
 
<strong>Akeem Shannon ** 02:49
Yeah, so, you know, I grew up the middle of the country, Saint Louis, Missouri, you know, grew up in a Christian home, you know, typical midwesterner type of vibe. And, you know, I remember I went off to college, excuse me, went off to high school, and I went off to a Catholic school because our local public school was terrible, and I got a scholarship, and I get a scholarship to go to high school, and I lose the scholarship. This is like sophomore year, and my parents could not afford to send me to this Catholic school without the scholarship. And so I had to beg and plead with the admissions director Miss Givens to convince her to kind of, you know, move some numbers around in the computer so that I wouldn't lose my scholarship. And she was like, Akeem, if I do this, you better get your grades up and and that I did, and so I went on to earn a full scholarship to go to Howard University in Washington, DC, to study chemical engineering. So did you lose the
 
</strong>Michael Hingson ** 03:49
scholarship in high school because of grades?
 
<strong>Akeem Shannon ** 03:52
Oh, yeah, my grades
 
</strong>Michael Hingson ** 03:55
were my homework. You weren't sick into it?
 
<strong>Akeem Shannon ** 03:58
No, not at all. And, you know, there was really no reason for I just, I just didn't want to do the work. Didn't turn assignments in, you know? And so my dad told me when I went off to college, he's like, don't pull the same crap you pulled in high school, or you're gonna be right here at home. And I was like, that's never gonna happen, you know, I'm gonna it'll be fine. And so I go off to college. Now I gotta, you know, I picked my grades up. I was, you know, I got a scholar full scholarship for college, chemical engineering, Howard University. But here's the thing, I hated chemistry. The only reason I was in chemical engineering is because I read an article that said, oh, you know, chemical engineering is going to be the highest paid career of the next decade. So it's like, Okay, I'll do that. Get to college. Don't like chemistry, not going to class, not turning assignments, and two semesters in academic probation.
 
</strong>Michael Hingson ** 04:57
Oh, boy, no. What year was? What year was?
 
<strong>Akeem Shannon ** 05:01
Us this, oh man, this is 2011 Okay, great. Okay, so it's 2000
 
</strong>Michael Hingson ** 05:08
academic probation.
 
<strong>Akeem Shannon ** 05:11
Oh man, and I did everything I could to hide the fact that I was on academic probation for my parents, because I had convinced myself I was dulu, convinced myself that I was going to be able to somehow figure it out and talk my way in to keep my scholarship, just like I had done in high school. So I went back up to the school my third semester, even though I knew I was on probation. They're like, No Hakeem, you're not just on probation. You've lost your scholarship, you're done. You got no money here. You got to pay full price if you want to stay. And man, and my parents didn't know a thing because I hid my school grades from them. I made sure my teachers couldn't email them. I was sneaky, and I didn't I just couldn't face the failure. You know, I couldn't face that I had lost this scholarship. And so I go back up to the school, and I literally squatted in the dorm for a whole semester. I wasn't even supposed to be in the dorm. Hadn't paid. No one at the school knew that I had lost my scholarship, and then I was not going to class, and I literally just sat in the room, and I didn't know at the time, but I was facing severe depression and severe anxiety, staying up all night, sleeping all day. It was a very difficult time. And eventually, you know, the semester's coming to the end, I gotta tell my parents, the school's like, you're not we're not letting you in this dorm room next semester, just so you know. And I had to call him as right before Christmas, called my parents and was like, I can't come back next semester. I haven't been to class all semester. Hardest phone call ever had to make.
 
</strong>Michael Hingson ** 06:50
So So is it safe to say you didn't learn from your first mistake and you repeated it? Or what do you think now?
 
<strong>Akeem Shannon ** 07:01
Well, you know, yeah, you're absolutely right. And you know what it was, I got away with very little pain. You know, the first time around, I lost it, but I just, I went to the missions director, and she just fixed it for me, so I didn't face any consequences, other than my parents were upset for a week, but since I got my scholarship, you know, they didn't have too much to be upset about. So, yeah, I mean, I didn't learn my lesson the first time, so I had to learn it again, and the second time, it was a much harder lesson. So
 
</strong>Michael Hingson ** 07:35
what did your parents say when you told them around Christmas, ooh, well,
 
<strong>Akeem Shannon ** 07:39
on the phone, they were nice because I think they were afraid that I was suicidal or something, because they were real nice on the phone, but when I got back home, oh, they let me have it. They were pissed, but they were mostly disappointed because I didn't even ask for help. I didn't call to ask them to make a phone call. They were like, we could have tried to talk to admissions. We could have tried to get you other scholarship. We could have, we knew some people that worked at the university. They're like, we could have done so many things, and you didn't ask anyone for help, and you just, you just were on your own. And you know, growing up an only child, I didn't I never wanted to disappoint my parents, and so I felt like a total disappointment and failure, and so I hid that failure, and I had to learn through that experience that that was not, that was not the right move to make.
 
</strong>Michael Hingson ** 08:31
Yeah, and it's, it's tough. I mean, pride is something that we all have. But you, you also said that you didn't realize that you were in a Great Depression, right?
 
<strong>Akeem Shannon ** 08:46
Yes, like, you know, I didn't necessarily have the words for it at the time. Yeah, you know, it's 2011 it wasn't quite as trendy as it is now to, like, focus on mental health. So I didn't know what was wrong with me. I just knew that I was, you know, not in it. And I just remember like I was in a it was like I was in a daze, because I felt so bad every single day, um, but I didn't tell anybody, and I didn't want anyone to know. So when I walked out the door my dorm room, I put on a big smile, act like nothing was wrong, like I've been in class, I didn't say anything to anyone. And so I think the fact that I bottled it up and didn't let anyone in it made it, you know, 100 times worse than if I had to ask for some help. Yeah,
 
</strong>Michael Hingson ** 09:36
so you came home in Christmas 2011 and Santa probably put coal in your stocking or something like that.
 
09:46
I didn't get nothing. You didn't. He didn't even
 
<strong>Michael Hingson ** 09:48
give you coal, huh? Oh my gosh, Boy, you really were I
 
</strong>Akeem Shannon ** 09:52
got told to, oh, get a job.
 
<strong>Michael Hingson ** 09:56
You were on the naughty list all the way around.
 
</strong>Akeem Shannon ** 09:59
I. Was on big naughty list. So what did you do? So, you know, I came home, my parents are like, Look, you need to get back in school and you need to get a job. And so I enrolled in community college, and I got a job, and I started working in a retail store, retail cell phone shop, Sprint, which is now T Mobile. And so I start, I always loved phones, right? I was a big tech nerd, and so now I was working a shop. I was gonna get a brand new, nice, high end phone for the first time in my life. So I was like, Okay, it's not so bad. And I started doing sales, and I was really good at it. And I had always been the kid that, you know, sold all the stuff to win the competition at school, like so I knew I had that talent, but being in the workplace and really being able to exercise that capability, you know, it was the first for me. And so I start doing really well. I get promoted, becoming what they call the key holder, which is like a manager, and things are going pretty well, but I'm still living at home. You know, I'm probably making a little bit of money, but I had made myself this promise when I got home, I said, by the time my friends graduate high school, I want to be making as much as the average college graduate. And I think at the time, was about 4035, $40,000 and I wasn't quite there yet. It was like, at $38,000 so I'm like, I got some ways to go. And then comes an opportunity from a former manager of mine who said, Hey, I'm at Verizon in a call center, and I'm a manager. We're paying these people crazy money, and if you come here, you'll make two, maybe three times what you're making now, say, what? So I quit my job against my parents advice, because they're like you, you've already failed. You can't quit a job that you you getting promoted at. You can't do that. I said, No, I gotta go. And so I go work in for Verizon, the call centers on the best decisions I ever made, because I instantly doubled the amount of money I was making, and all of a sudden I'm making big, big commission checks. And not only am I making the big commission checks, but it turns out they had this big contest that they were going to have called Verizon rock star. And this contest was a pitch competition to pitch Verizon's family and services. Who could pitch it the best. And so I entered the competition, and I win in my in my small group, I win at the conference level, the regional level, and I get to the finals, and they fly all the finalists down to Miami, Florida, to the Fountain Blue hotel, the most fabulous hotels in all of Miami Beach. And they have all this signage everywhere. It says rock star. Verizon logos are everywhere, and they have this brilliant concept where they would have all the Verizon employees who were there to watch all these executives, they would have to get autographs from the people competing in the competition. So people are running up to me in the hotel, asking me for my autograph. There's signs that say Verizon, rock star. So all the guests at the hotel, think of a celebrity, and I would go on to win this entire competition. And when I tell you, Michael, it was like I finally felt I've recovered. This was about three years after leaving school, and for the first time, I felt comfortable enough to call up my high school friends and tell them, hey, you know, I'm not in school anymore. I had to drop out. I lost my scholarship. But look at me now. Look what I've accomplished, and it would it really showed, showed me that you know is when you fail, as long as you don't give up, you have the opportunity to level up, and I felt like I had actually leveled up. It was feeling really confident and on a high at that point in my life.
 
<strong>Michael Hingson ** 13:47
So where was your depression in all this by the time that three years in the contest was over?
 
</strong>Akeem Shannon ** 13:56
So, you know, at the time, I thought it had disappeared, right? I wasn't feeling anything. I was feeling great. I felt like I recovered. I'm like, Oh, I'm doing great. It's all good now. But it wasn't true. See this, this was in summertime. I want to say 2014 I was in summertime. Then comes Thanksgiving. Mom was out of town. Had Thanksgiving with my dad, and then I was house sitting for my own about an hour and a half away from where I live, and so I'm in the house all alone, not in my own home, Thanksgiving night, and I'm watching a movie, and Liam Neeson comes on, and he's like, you know, when you die, It's not your life that flashes before your eyes, but it's remembering all the regrets that you have, and this overwhelming sense of anxiety just cuts into my gut, and I have this massive panic attack, and I get really tight. My stomach starts to get shredded, and I'm. Starting to freak out, because I haven't felt this way ever. It was the worst, most excruciating stomach pain I ever felt, and I didn't know exactly what's happened. I didn't even call it anxiety when it first started, but it went on for one hour, two hours, three hours, and eventually I'm like, I think maybe I'm having anxiety. And so eventually, you know, I'm trying to go to sleep, and I just as I was having trouble falling asleep, I told myself, I used to have zero sympathy for people who committed suicide. I used to think, How could someone commit suicide? How could they do that to their family? But in this moment, it feeling, this feeling, I was like, You know what? I've only this has been going on for three hours. If this was going on for three years, 30 years, I may kill myself too, because this is, this is hard. So I wake up the next morning and I'm like, I'm fine. I'm like, wow, that was weird. You know, won't be watching anymore Liam Neeson movies and tell you that much. And I think I'm okay in about 30 seconds after I wake up, boom, it hits me again, massive anxiety, and it goes on the next day and the next day, every single day, gut wrenching pain in my stomach all day long. This goes on for a week. Eventually I can't sleep anymore. I remember I probably stayed up four or five days straight, no sleep, not one hour, not 30 minutes, 10 nothing. And I was just I was I was terrified, because I had never even, even when I lost my scholarship, I had never experienced something like this. And I didn't know what it was. I was financially stable. I was feeling good about my life. I didn't know what was wrong. I knew I was just in the night, and I go to work, and my boss, who, who was a a friend of mine, but at this point, was like, King, you know, you're not hitting your numbers. You're the rock star. Like, what's going on? You're you're off. And I said, Dude, I just have not been feeling good. I've been sleeping. He's like, You need to go see my therapist. And he had just went through a mental episode of his own, and I had never seen a therapist. And you know, if you grow up in a black family in America, most black families like you don't need a therapist. You go to church. If they don't say, go to church, listen this man up. You know you'll be fine. You don't need a therapist. And so, you know, I had, I was just like, I don't know, Curtis, you know, he's like, No, you need to go see a therapist. So he gives me a number, call her up a go see her. And I talked to him like, oh, you know, I just think I'm stressed at work. I just need some time off and I'll be fine. You know, if you write me a note, I'll register for family medical leave, and I'll be fine, just work stress. And at the very end, I'm like, and by the way, you know I'm I think I'm gay and but no one knows, but it's not really a big deal. That's not why I'm here. It's really the work is the problem. And she's like, okay, so I leave anxiety every single day. Curtis again, is like a king. You need to go back to the therapist. You are not okay. And so I go back and I see her again. Curtis, my boss, had written me a note saying, No, you gotta go. You're not. You can't your head's not in the game. And so I go see the therapist again, and she's like, so do you want to talk for real this time?
 
<strong>Michael Hingson ** 18:20
Nothing like somebody who talks directly to you and doesn't doesn't, uh, mince words.
 
</strong>Akeem Shannon ** 18:26
Oh, not at all. And she was a, she was a older Christian woman, and that scared me, because I'm, you know, I grew up, grandfather was a Christian minister. Grew up in a Christian family. I'm like, if I tell this woman I'm gay, she's probably going to say, I can't even be in I can't even come see her anymore. And so I talked to her again, and she's like, she's like, you know, there was something you talked about at the end of our last session, and you blew over it like it didn't even matter. And so I talked to her, and really just poured my heart. I was like, Yeah, I've been dealing with this my entire life. Up, you know, I figured I'm already black in America. I don't want to be gay too. I don't need a secondary burden. And she's like, You got to be who you are, and your brain and your body is telling you that if you don't, it's shutting you down as you can, as you've clearly witnessed. And so you know, having her be so accepting of me and telling me that it's okay to be just who I am, and I always had this big fear that if I came out to people, that people wouldn't like me. And I'm a salesperson, right? I'm a top salesperson, so I need people to like me. And, you know, I always just had this big fear that people would treat me differently, and the fact that she treated me the same and treated me kindly and with compassion, it gave me hope that, you know, maybe I've been wrong about this. And so I decided that day I'm going to come up to my parents. That's the first step. It's been 22 years. I can't wait any longer, and so I had to go in order to, in order to get when you're in a union shop, and in order to, in order to get full pay when you're on. Medical leave you have to get, if to go to a hospital, you gotta get a doctor's certified note that's just a therapist if it's a mental health issue. So I go to the the mental hospital, they check me in and and I tell them, hey, look, I think this is my problem. Then come out to my parents today. By the way, it's my dad's birthday. Probably going to be a show, but it's been too long, and I gotta get it off my chest. And I remember the nurse, and she's writing me all these prescriptions, one for the anxiety, one for the depression, one to remove stabilizers. She's like, I don't know if it's a good idea for you to tell your dad that today, on his birthday, can't you just wait until tomorrow? And I said, No, I cannot. Don't put off tomorrow what you can do today. And so I went home terrified my father's birthday, we're having cake and ice cream. And I remember, right before I worked up the courage to say something, my dad was watching James Corden on TV and and he's like, you know, I think James Gordon is really funny. I like carpool karaoke. He's like, but I don't understand something. Why does he act so gay? He's married. And I'm like, Oh God, this is gonna be a disaster. My parents are gonna disown me. This is gonna be terrible. But eventually I muster up the courage. I said, Guys, you remember I when I called you from from college and had a very difficult conversation, and they're like, yeah, it was like, this is going to be another one of those conversations. And so I tell them, and my mom was crying, my dad's got the look of disappointment on his face, and even though I could tell like it was going to be a long road, and it was a long road. The first thing my dad said was, I always told your mother you were probably gay, and Lily's like, I just don't understand why you decided to go tell a therapist before you told us.
 
<strong>Michael Hingson ** 21:59
There you go. And
 
</strong>Akeem Shannon ** 22:00
and, you know, for someone from his generation, that was about as accepting of a moment as I could have wished for. And over the course of the next few years, we built a much stronger relationship and become closer than ever. And it was just another one of those things where here I was hadn't learned this lesson of don't go it alone. Don't bottle up your emotions. It doesn't work that way. Your body will shut you down when you put all of that stress, that emotional stress, on your body and you you block your creativity and your capability, your body just gives up your brain, your heart says enough is enough, and so once again, I was surprised by the the the accepting this, and not just my parents, but when I told my friends, when I told acquaintances, when I told people in the workplace, it just lifted a burden, and it opened up my mind to be able To focus on other things, because I had spent so many years using half of my energy to pretend to be someone I wasn't, so that I so that people wouldn't know the truth. Did
 
<strong>Michael Hingson ** 23:10
you know you were gay? Or did it take you a long time to really figure that out?
 
</strong>Akeem Shannon ** 23:15
Oh no, I knew. I knew from when I was like eighth grade, but I buried it deep. I said, No, I'm not going to do that. I because I grew up knowing, thinking that you know you're going to hell if you're gay, yeah, point blank, period, it's the most evil thing you can be. And ultimately, that upbringing, combined with that breakthrough would lead me to the spiritual awakening that I needed to ultimately break through from, from, from all of those drugs and move stabilizers and stuff that they had prescribed me.
 
<strong>Michael Hingson ** 23:49
So now at this time, you were still working at Verizon,
 
23:53
correct, uh huh.
 
</strong>Michael Hingson ** 23:56
All right. And so what year was this? Now, when all this happened? So I
 
<strong>Akeem Shannon ** 24:01
want to say this is 20. We're now moving into 2015 Okay, that's next year, yeah,
 
</strong>Michael Hingson ** 24:07
okay, so I kind of wanted to go through all of this, because I know where we're headed with it, but I think this is very important for people to hear what what did you then do?
 
<strong>Akeem Shannon ** 24:20
So, you know, here I was, I had come back to work, but I'm on these, all these different pills, and I'm feeling better, but I'm also feeling kind of numb. It's not I'm not having anxiety and depression, but I'm not having excitement and elation either, right? It's just very even toned, and I didn't quite pick up on it right away, but I remember one time I forgot to take my medicine, particularly one of the mood stabilizers, before I went to work, and I started having massive anxiety at work, and I do it back home, and then I took it, and that's when I first started to realize. Just like, Oh my gosh. I think my body is become dependent on these drugs, on the drugs, yeah, in order to stabilize my mood and then not have these feelings. Because here I am addressing a lot of concerns, but I'm still not in a good place. And so, you know, fast forward a couple months, and it's the end of the fiscal year, and they have a big award ceremony for the people who are, like, the top 1% of the company. And I was one of them. And, you know, typically we get to go on a big trip and very lavish, but since our division was going to be sold off to another company, we've stayed. We just got a check. And so they come around with a big check. I want to say it was like $15,000 it's a huge check. And they come to my desk, got the confetti cannon. People are cheering. They give me the check done. And this girl was sitting beside me, Brittany. And now Brittany was always a problem. Okay? She was always tattletale, you know, always causing me issues. And Brittany looks at me with an attitude, and she goes, hmm, you don't look like somebody that just got $15,000 you not even smiling. And at first I was like, Brittany, don't talk to me. But then I was like, Oh, wait, I think Brittany is right. Something's still wrong. How is it that this has happened to me four years ago, I was broke, and now I'm getting a $15,000 check and I'm not even smiling. Something's wrong. And that night, I was like, I gotta stop taking these drugs, and I'm not having you know, listen, people who are prescribed medicine by the doctor, I'm not saying they shouldn't take it, but I knew that for me, I was running away from these emotions that I needed to have, and I was slowly overcoming a lot of the things that were causing the emotions. But as long as I was taking the drugs, I couldn't have any additional breakthroughs of what it was that was, was, was was causing me this discomfort inside. I had basically turned down my alarm system that was really awakening to the fact that something was wrong. And so I quit cold turkey, which I do not advise. And when I tell you that so much anxiety and depression flood in. Oh, my gosh. It was horrible. And I was like, Oh, this is, this is what happens when people stop taking drugs. It's hard. And man, that night was just one of the it was this one of the scariest nights of my life. But it ended up also being the most profound, because that night I was in so much agony, I was like, I need something. I'm not gonna take these drugs, but I need something. So I called my buddy up. I said, Yo, bro, let me get a joint. I need some weed or something. Like, I'm freaking out over here. And I was like, the worst thing I could do, because then the weed cause you to have even more anxiety. And so I'm sitting there that night and I'm just freaking out, and I'm just having this crisis, like, what am I doing with my life? What's happening? You know, our division is getting ready to shut down, and I end up having this profound spiritual experience where my uncle would give me a book about angels. I hadn't read the book, but I read the back cover, and it talked about how angels weren't these floating people in the sky with wings, but instead, they were signs from God, from the universe, and they could be as simple as a song on the radio. Are your lights flickering? It could be just something to show you what it is you need to do next and that night and all that anxiety as I'm pacing around my apartment, every light in my entire apartment shuts off, pitch black. I'm looking around. I'm like, did the power guard? I look out the window, everyone else's power is on. I see my PlayStation, its little light is on. I go to the switch, I flick it off, it's now off, but it was on. Then I flick it back on, all the lights come back on. I freak out. And I'm like, what is happening? And that night, I ended up having this spiritual moment where I felt like for the first time, I heard God's voice speaking to me, and that voice said to me, you hate me because you think I hate you, but you never asked me what I think, and it lifted this burden that was still there from childhood, that, yes, I had come out, and I was moving through life, and people were accepting me, but I still felt deep inside like, well, they say God hates me, and I don't like that. And in that moment, I think finally, that burden fully lifted off of me, and it allowed me to not just just be free of that, but it then gave me the capability to go in and really search my spirituality. So I start reading, reading all these books, and I start hearing about the the law. Of attraction. I never heard of this thing, law of attraction before. And hear about an abundance mindset, and I start learning about meditation and what meditation can do for you. And I tried all these things because I was coming off of being dependent on all these mood stabilizers and lithium and all this stuff. And so I needed something else to replace it, and it came for me from doing meditation, practicing yoga, going for walks with my dog, and man, it just opened my eyes. I start reading books like Think and Grow Rich, and all of a sudden, like I'm realizing not only was I bothered by the fact that I wasn't being true to myself and my sexuality, but I wasn't being true to myself in terms of my dreams and aspirations, because I wanted to be more than a salesperson, and being a salesperson was no longer enough for me. And so it was with that feeling and emotion that I quit Verizon before we merged into the new company, and I decided to go and start a business, but I was terrified. I was terrified I want to start a cooking business. I invested a little bit of my savings into it. I saved up quite a bit of money over the years and but I just wasn't there yet. Mentally, I was not prepared to truly believe in myself. And so after about six months of doing some part time work on a political campaign. This is 2016 doing some part time work on a political campaign, I get a phone call from square the people that make cash app, they're like, Hey, we're opening up an office. You're a top salesperson. Come work for us. And I'd always wanted to work for a tech company, and so I, instead of pursuing my dreams and my career, I got I was afraid. And so I said, No, let me go do what's safe. And I went to work for square. But it was one of the best decisions I ever made, because I got to work with entrepreneurs every day, and every time I would work with an entrepreneur and see what they were able to accomplish more and more. It gave me the confidence in myself that I could do it, and I got to be a part of an organization that really treated employees well and showed me what it was like to grow and scale a business. But ultimately, that same feeling came back of I'm not satisfied in my life, that anxiety starts to creep in, that depression starts to seep in. I'm not satisfied with where I'm at anymore, and ultimately I end up quitting again. So this is now the third job of quit. I end up quitting again, and I'm like, I'm going to start a business. And luckily, that time I quit, my boss gave me a book called The Alchemist, and that book would go on to change my life.
 
</strong>Michael Hingson ** 32:42
Tell us about that.
 
<strong>Akeem Shannon ** 32:45
So, you know, I so I get this book The Alchemist, and I said it changed my life. But the truth is that when he gave it to me, I'm like, huh, Tom doesn't know he's talking about I'm not reading this book. I just threw it down. I was not. Had no intentions to read it, just like I didn't read the book about the angels. I wasn't going to read this book either, and as time goes on, this book starts creeping into my life. My mom sent me a video. She didn't know I had quit this job. I stopped telling my parents, because they would freak out every time I quit. So she sent me an article, excuse me, a YouTube video of Oprah. And Oprah's interviewing super music producer Pharrell. And she's like, Pharrell, you know you you just wrote Happy. It's number one on the billboards. You've helped so many artists become number one Billboard chart toppers. Can you just tell our audience about one book, The One book that changed your life? And he's like, Oprah, the one book that changed my life, was the alchemist. And I was like, oh, that's the book Tom gave me. I should read the book. I grab the book, I open it up, I'm like, Oh, I'll read it tomorrow. So I don't read the book. Then a couple weeks later, it's at the top of the Amazon charts. Then a couple weeks later it's at the top of New York Times bestseller list. Now this is a 3040, year old book, like, why are people still talking about this book? Now you thought you would have thought, with all those signs, I would have realized probably should read this book. I hadn't read it. So then I ended up moving to a new apartment. I had stuff everywhere, boxes everywhere, and my buddy was helping me move. And on my kitchen island, through all the junk, I see a book. Now, my boss had given me this copy of the alchemist. It was hard back, beautiful textures. Had illustrations inside. It was a had a sleeve on it's like a limited edition book. Was really nice. The book on my counter was not that okay. It was tattered. It was paperback. It was it had a $2.99 discount sticker on it, but it was the alchemist. And I look at it, and I start freaking out, and I had that same feeling I had that night when I stopped taking the drugs, and I had this spiritual experience. And I'm like nervous, because how. In the world of this book get in my apartment. It's not the book my boss gave me. Have I owned this book my entire life? How long has this book been with me? And I didn't know it. I had never heard of this book before, and I was so shocked by the fact that this book was in my house that I sat down and read it, cover to cover. And the alchemist, for those who don't know, is about a boy who has a dream about a treasure in Egypt, and he decides to pursue that dream. And early on in his journey, he meets a wise man that tells him that if he just follows the omens or the signs, that he will find his treasure. And I realized, as I read the book, I'm like, oh, not only is this book about omens and science, to follow your dreams, the book itself was an omen and sign for me to follow my dreams. And after I read this book, my mindset was fixated on me finding what I was truly passionate about and the ideas and the people that would lead me to live the life and to become the person that I always wanted to be. And it was with that mindset I get a phone call from my uncle, who's an engineer at NASA. He's telling me about a project he's working on for the Space Launch System, and he was going to use this adhesive that NASA had invented back in the 70s that was based off the feet of geckos to do his project. And since I had just moved and mounted my TV on the wall, I kept thinking, if I just had this adhesive, I could have saved myself a lot of time and energy by sticking my TV on the wall. And while I never stuck a TV to the wall, we did figure out a way to stick a tiny TV, a cell phone to a wall, and that's where the idea for the flip stick was born, a little device that goes on the back of your phone that allows you to mount your phone to a wall like a TV, but also allows you to mount it to be able to take selfies, to take pictures, to make Tiktok videos, all completely hands free with a washable, reusable, non toxic adhesive, and that journey of flip stick, just, man, that's what. It really got crazy.
 
</strong>Michael Hingson ** 37:09
So what basically happened you, you created it, and that's pretty cool, but you have to do something with
 
<strong>Akeem Shannon ** 37:20
it. Listen, that is so powerful, Michael, because so many people have ideas, right? How many of us have set in front of the TV we see something pop on? We said, Oh, I had that idea, but I'm a believer that ideas flow through the universe, and it's touching. A lot of people are having the same idea at the same time, but only one or two will actually act on it. And because I had read the Alchemist and I had realized, like, you gotta take action when you see the signs, I took it. So I start doing research, I start I create a prototype, I send it off to China. I'm like, Okay, I should probably get a patent. I need trademarks. I get on YouTube, I figure out how to do a patent, how to do a trademark, I get everything registered, and I didn't want to spend my own money on getting it produced, so I went to Kickstarter. Kickstarter is a pre order platform, and I actually set up pre orders for the product, made a video and a web page, and I ended up getting $15,000 in pre orders to start this business. And from there, I wish I could tell you things took off, but that's not what happened. If you haven't gotten ahead of how my story goes, that's not what happened. Instead, what happens is, after the $15,000 I get no sales zero. Okay, I created a website I would get one or two sales a month, and my product's only 10 bucks. So as you can imagine, I'm bleeding through my savings, but I had to rely on what I had already learned, right? I didn't really know Facebook marketing rep very well. You know, I couldn't do ads. I wasn't a social media star, but what I did know was in person sales. So I meet a couple of guys. They say, Hey, if you want help, we'll help you. And we decide to break into a festival and walk around and just pitch people this little idea called a flip stick. And that first day, we made 100 bucks, and the second day we went back again we made 130 bucks. And then we're like, we gotta find another festival, but this time we'll actually pay to be at the festival. That next festival, we made like, 400 then 500 then I was like, Okay, well, how do we have a festival every day where I can sell in person? The answer was the mall. Now, this is 2018 no one would advise you to go and set up a booth in the mall, but it's all I knew, and so I had to lean into what my expertise was. Since I didn't have a lot of funding, I didn't have a lot of connections. I just had to rely on my own understanding. You know, I wish I could say I just went in like a bull in a china shop to the mall, but I didn't. I had a panic attack, and I was terrified because the mall rent was they quoted me $7,000 and I've only made like, six. 16 grand in the lifetime of the business, and they wanted seven grand for two months. And I literally, Michael had to have my mom walk with me into the office at the mall to sign the lease paperwork, and she talked them in to to give it to me for only $5,000 she's like my son has a business, and he wants to do this, but he's afraid to do this because it's so expensive, and if you give him a discount, I promise he'll pay you. I felt like a little kid, but you know what? I needed it because I was so afraid to take that next step is a big step is a big risk and a big investment that had to be made. And I'm so grateful that my parents, and particularly my mother, was like, Look, you can do this, and you gotta go for it. You just have to do it, and you can't let fear stop you from chasing after your dreams. And that's exactly what they talked about in the alchemist there were so many times where the boy got stuck and wasn't moving forward, and he had to face his fears, to take the next step and go further. And I was at one of those points in my life, and man, I'm so glad my mom did that, because in the first in those two months that we were at the mall, made $30,000.02 months brand new business, a $10 item. So
 
</strong>Michael Hingson ** 41:24
why, why did that happen? What? What was it about the flip stick that made so many people buy it? Or what? What did you do that made so many people feel that they should buy it?
 
<strong>Akeem Shannon ** 41:36
I was desperate. I just I had to make it work. I had no choice. So when I got into the mall, you know, I come in, I owe 2500 bucks to the mall right right away. So I got to make this money back that I've put on my credit card. And so literally, every single person that walked by, have you heard about flip stick? Have you heard about flip stick? And I would show them. I put it on their phone, I'd stick it to a wall, I'd show what it could do, and I just lean on what I knew, right? I asked questions, right? I uncovered problems that they had, and then I presented the flip stick as a solution to those problems. And so I said, Hey, do you take pictures? You know, sometimes we have to ask someone to take a picture on vacation. Well, when you go on your vacation, you're in Europe. You don't want somebody running away with your phone and stealing your phone. You need a flip stick. You can stick it to the wall, take the picture of you and your family yourself. So I kept coming up with all these solutions for people after I got them to stop and listen for a second, and slowly but surely, they started buying. And the thing is, some people bought it because they really love the flip stick. But to be honest, a lot of them bought it because they admired that I was out here hustling, trying to make something happen, and they just wanted to be a part of the story. They're like, I don't even want the flip stick, but I want to see you succeed. You're working really hard, and I want to help you. So I'll take five of them, I'm going to make them stocking stuffers. And you know, it was, it was just, man, it was just so much love and support from people who just wanted to see me succeed.
 
</strong>Michael Hingson ** 43:11
So in two months, you made $30,000 and that's pretty cool, but still, that's not a lot as far as growing a company. So what did you then do? So
 
<strong>Akeem Shannon ** 43:22
then I had to figure out what was next, right and right. I knew I could only I was working 12 hour days at the mall, right? $15,000 a month. Ain't bad, but I can't do that forever. Those are our long, hard hours. Yeah, so I decided I want to be on Shark Tank. I'm like, I need an investor. I need someone to come in and really turn this into a company. So I apply to be I go to Vegas to CES Consumer Electronics Show. Apply to be on Shark Tank. I get through the first round, 40,000 people apply for Shark Tank every year. And I got past the first round to the second to the third, to the fourth. It gets down from 40,000 people down to the final 200 and they're going to select 120 people out of the final 200 to actually film. And I just knew I'm like, I've been following the omens. I've been listening to the signs. I've I they love my pitch. I'm going to be on Shark Tank. This is 2019 I just knew it. I felt so confident, and they called me, and they're like a king, you're not going to be on Shark Tank. Why? And I was oh, I was so sad. I remember exactly where I was. I was on the sidewalk. I can point you to the square. I was hurt because I put all my eggs in one basket and I didn't know what to do next. But just like in the past, when I faced objection and failure, I knew I couldn't give up, so I gave myself a week to cry and to be upset, and then I said, I gotta find someone else. If I can't have a shark as my celebrity investor, I'll find someone else. And it and it just so happened that's a long story. I'm really shorting it down, but it. Through a series of events, I end up uncovering that there is an event called the revolt, the revolt Summit. And this was event that was being thrown by billionaire rapper Sean Diddy Combs. And it was an event for people who are interested in getting into the music industry, but they were going to have a pitch competition for businesses. So I say, Great, I'll go. I'll pitch my business and I'll get an investment. So I buy the tickets, get the airline tickets, rental car, all that stuff. It was in Atlanta, and I find out the pitch competitions closed, but the tickets are refundable, so your boy had to figure something out. Turns out there was a music competition. And I said, Well, you know, I don't want a record deal, but I took music appreciation, you know, I was in jazz lab band. I'll just write a rap and pitch my business in the rap. Now, you know, I don't think you would get an A if you told your teacher, that's your business plan, but it was all I had. It's what I went and did. And to be honest, I didn't tell anyone about the plan, because I understand that if I told someone, it sounds ridiculous and it sounds far fetched, but I believed in myself, and I my mentality at that time, my mindset, I was meditating. I was believing in law of attraction. I said, I'm going to make this happen for me. I meant to be here. There's all the signs of pointing that I need to go here. So I write the rap, I go to Atlanta, I do the rap. They love it. I get to the top five people. I'm going to be able to get on stage in front of DJ, Khaled, in front of Diddy and all these music producers. And I get disqualified from the competition because they say you're not a real rapper, a king. You don't want a record deal. You want a business deal. I said, What's the difference? They they thought, they thought there was a difference. They disagreed. So they're like, you're not going to get on stage, you're not going to be able to rap in front of the celebrities. You're done. But my mindset was one that says, No, I'm not done. I'm here for a reason, and I'm gonna make it happen. So during the comedy show, which was right before the final music competition, I stand up, I hold my products up in the air, and the comedian looks at me, and he must have sensed the desperation in my my persona, because he's like, man, bro, what are you trying to sell me? And I go full pitch mode. I tell him what it does, where he can stick it, how he can take Tiktok videos and and watch TV. And he starts making jokes, and he's making very lewd jokes about where you can stick the flip stick. And the crowd is laughing, and the whole show ends up do well, because now everyone wants to come to the stage and talk about their business. And eventually he invites me. This is DC young flies the comedian. He's a pretty large comedian, and he invites me on stage, and he lets me do my rap during his set. And the crowd goes nuts. And the same woman who disqualified me from the music competition, Whis me up, takes me backstage. I get to meet Danny and DJ Khaled, and I'm meeting the CEO of all the companies and the sponsor executives AT and T was the sponsor I make a phone accessory. This amazing experience happens. And ultimately, they would invite me out to Los Angeles. They buy a ton of flip sticks to give away. And in LA I did the same thing again, but this time it was Snoop Dogg on the stage, and Snoop Dogg ends up loving the flip stick. And between Snoop Dogg and Diddy and revolt Summit, they they call a few people, and a producer from Shark Tank calls me up and says, Hey, we want you on the show. And that's how I was able to get on Shark Tank. And that was a transformative moment for our business, and it was what really propelled us to seven figures and beyond.
 
</strong>Michael Hingson ** 48:57
So you went on Shark Tank, you made your presentation, and did any of them go along and decide that they would would invest or consider investing?
 
<strong>Akeem Shannon ** 49:09
So actually, we got two offers, one from Mr. Wonderful right out the gate. There you go. It wasn't actually a Sharky offer. I thought he was going to hit me with, you know, I want 89% of your company, and I won 75 cents, royalty in perpetuity, forever throughout the universe. But he actually gave me exactly what I asked for. But I went to the shark tank for Lori, that's who I wanted, and I was committed to it. And eventually Mr. Wonderful realized that he got very upset, and he was like, when mister wonderful gives you an offer, you take it. Now I'm out. So then I had to go with Lori, and luckily, she realized that I really wanted to work with her. I had read her book prior to going. I knew exactly the language in which to speak with her, and and she ended up giving me an offer on the show. It was, it was 20, it was $100,000 For 25% of my business, $400,000 valuation on my business. And, you know, I left the Shark Tank, I was so excited and just knew the future was bright. And as we you know, this is 2020 now it's pandemic time. If I hadn't gone on Shark Tank, I probably would have went out of business in 2020 because we couldn't be in the mall. You know, online wasn't working, but luckily, we were on Shark Tank and and, and as it was leading up to getting on air, I realized that the deal had changed, and the deal that I was offering the tank was not going to be the deal that I was going to be able to close. And even as much as I wanted to work with Lori, it no longer felt like the right move to make. And I lean back on my gut feelings and the feelings that have in the in the past when I had made decisions about my business that were mistakes, and I felt that same way. And so I listened to that gut feeling and said, You know what, Lori, you know, I'm a big fan, and I wanted to work with you, but I just don't think this is the deal I want to take. And she was okay with it, and we both decided not to move forward. But when we aired on Shark Tank, I didn't have any money. I needed to produce product, and just the timing of everything was magical, because I just entered into a pitch competition, won the pitch competition, but hadn't received the money yet, so I had to call up the people and be like, Hey, I didn't tell you this, but I don't be a shark tank in 10 days. I need the money now. And they wired it to me, and I got ready for shark tank, and we bought all this inventory. I get a warehouse. I set everything up. We have a watch party, and it's 2020 it's like November, let's say November 7. And if you remember 20/21 week of November, it was election week, yeah. And they pre empted the episode by two hours. They pushed it back to do election coverage. And I'm like, Oh, I don't care who the President is going to be. No one knew who the President was yet. I said, I just want my episode on Shark Tank there. And so they pushed it back by two hours, and I was nervous, but I said, it's going to be okay. Everything's going to work out. I know the omens. I know I didn't read the alchemist for nothing. There's no way that I got on Shark Tank and the universe that God is going to take this away from me. No way. So the episode comes on and they say, right before the episode, hey, if there's an announcement and we find out there's some big news, we're going to preempt Shark Tank. Episode comes on. Everything's going smoothly. All the people are going through. Turns out I'm the last person on the episode. It comes out the same rap I did for Diddy. They had me do on Shark Tank. So I come out, I'm rapping. Everyone's excited. People are cheering. You know, we're just so excited. I'm on national television. I was a college dropout a few years ago. Now I'm on national television, and right as I get into the meat of my pitch, about two minutes in, We interrupt this regularly scheduled programming to bring a message from Joe Biden, art sank to the floor. I couldn't believe that. I was devastated. It was the hardest night of my life. So what happened? Cuz after all of this work and all of this effort, it felt like it got taken away from me. It was so unfair. But what would end up happening is I kept that mindset, it's not over. This is not the end. I can make something of this. And for the first time in the history of Shark Tank, they re aired an episode I called the produce, the executive producer. I said, this wasn't fair. He said, Hey, you are you signed a waiver that says you knew this could happen. I said, I know, but it's just not fair. And he decided to re air the episode. And so not only did we air the first time, and people bought flip sticks the first time because they wanted to know what happened. How did he get why did he get cut off, but then they bought it the second time, and in that first airing, even though it got preempted, people only saw the first, you know, 120 seconds of my pitch. We still sold more in the next 24 hours that we had sold in the past two and a half years, and it just changed the trajectory of the entire business. And I'll fast forward a little bit through this just so we can, you know, get to any other things you want to talk about, but we would end up going on to get into Target and Best Buy AT and T T Mobile. I would raise capital from investors, raise over seven figures from investors. They would help propel the business even further. We get on the Today Show QVC, home shopping network was always a dream of mine to get on. I thought that dream was going to be dead because I didn't close my deal with Lori, who's the queen of QVC. But even still, I get on QVC multiple times. We're doing six figure sales in eight minutes. I mean, it was just this incredible journey of explosive growth. Got us this award from Inc five, Inc Magazine, we were one of the top 50 fastest growing consumer product brands through 2022 we got that award last year. And man, you know, it is just been an absolute whirlwind of an experience, and one that I wouldn't trade for the world.
 
</strong>Michael Hingson ** 55:23
What a cool story. And I think one of the questions that I would ask is, okay with all of that, you've had several challenges, some you created yourself as you look back on it, yeah, you know. You know, I can agree with me, what have you learned? Definitely. What have you learned?
 
<strong>Akeem Shannon ** 55:46
Well, number one, look, never give up. Some things don't work out right. And if, and if you go after what everything you got, and it doesn't work out, it wasn't for you, but it doesn't mean give up, continue to pursue your dreams and your passions keep going, because as long as when you fail, you don't give up, you have the opportunity to level up. And as I continue to level up, that became more ingrained inside of me. Number two is Don't bottle it up like look, we're humans. We have emotions. We have anxieties and depressions. It's just human nature. You don't have to run from it or hide from it or pretend that it doesn't exist. Embrace it and understand that these are all seasons. Once you conquer one thing and you think you're okay, something else will come along, and you will continue to evolve, continue to evolve over the course of your life, you're never going to stop learning. So you're always going to face these walls. I learned something from a motivational speaker who I love, Jim Rohn, and he talked about how that imagine being a farmer, and you just got flopped on this planet. It's the beginning of spring. You plant all these crops, they grow. You're making all this money. Everything is roses. It's summertime, it's fall, you're harvesting. It's amazing. And then winter hits. This the first winter you've ever experienced, and it's horrible. Nothing grows grounds frozen solid. You're not making any money. You think you're going to starve to death. Oh, he's like but here's the thing, every farmer knows, that after winter comes spring, spring. And so many of us move through our lives thinking that the winter is the end. We're going to be in winter for the rest of our lives, and the sad truth is, a lot of us spend our entire lives in that winter. And I learned, and I want everyone to understand that, look, winter will come after fall. It will happen. But after winter comes spring, if you choose for it to be. And so every time I hit a winter now, I hit a spring, and I get prepared for the next chapter of my life and understand, hey, this is just a season, and it's a roller coaster ride. It's up, it is down, but the momentum that got me to the bottom of the hill will carry me back up to the top of the next
 
</strong>Michael Hingson ** 58:24
so what do your parents think about all this?
 
<strong>Akeem Shannon ** 58:28
Oh, man, let me so. So, you know, even up until a couple years ago, my mom's like, well, when are you going to go back to school? So I remember this is, this is summer last year, and I say, hey mom, we we need to go back up. We need to go to Washington, DC, in in June for something. And she's like, well, what's going on? I said, we gotta go. I was like, I'm getting the I got something going on, event, a gala in DC. And in summer of last year I go back up to Washington, DC, which is where Howard University is, right. I get there, I'm walking back on my old campus, where I had the biggest failure of my life, something that I thought I could never recover from. But this time I was in Washington, DC because the Smithsonian Museum of Natural History had heard my story and saw my product, and they were running an exhibit on the history of cell phones, and they wanted to put my story and my product in that exhibit, and I got to take my mother into the halls of the Smithsonian and we're Sitting next to the woman that created text messages. Okay? And we're sitting next to the man who runs Qualcomm makes all the chips in every cell phone you've ever bought. And then there's me, and I'm like, I think I'm at the wrong table, but to see the beaming smile. On my mom's face, she wouldn't stop talking to people. I'm like, Mom, you have got to stop talking to these folks. Okay, everybody. Don't want to talk to you. But man, the pride that she had on her face, it was, it was, it was a miracle, because how is it that, you know, 15 years, 15 some odd years, you know, coming up 14 years after this massive failure in this city that meant so much to me, here I am back again, and I'm on top of the world. It was incredible, and it was just so special. I gotta take my mother and my father and they got to see their son back in this city, where they had to come and pick up all his stuff and take all of his stuff from college, leaving in shame, and here we were back again, but this time, you know, we're sitting with some titans of industry and me, because people just happen to like my story, and they thought for the kids that came to see this exhibit, Everyone's not going to be the inventor, right? Or the inventor of a cell phone screen or radio towers or radio signals. Everyone's not going to be that. But a flip stick, you could do that. That's That's you, that's possible. And so they put my story in here with all these incredible individuals, and it was just it, man. It made me feel really good, and it made my parents so proud.
 
</strong>Michael Hingson ** 1:01:27
Well, um, that's pretty cool. So your dad got over all his disappointments as well,
 
<strong>Akeem Shannon ** 1:01:34
you know, he did. And I remember, this was a few years later, you know, he told me that night, when I came out to him, that they were disappointed. And that cut me so deep. And I remember years later, maybe like three or four years I told him I wasn't feeling good one day, and I said, Are you disappointed in me? And he's like, why would you think I was disappointed in you? And I was like, because you told me, yeah, you said disappointed. And he's like, I'm going to disappoint it. I said, Well, that's what she said. And he's like, son, I'm not disappointing you. I'm proud of you. This was, this was right, as I had started my business, you know, flip stick, you know, we hadn't been on Shark Tank or any of that stuff yet. He was actually working for me for free in the mall. On my day off, my parents would rotate between giving me and my two employees a day off in the mall because we were working such long hours, and they worked for free. And I just asked him if he was disappointed. He was like, of course, I'm not disappointed. And, you know, I think sometimes for parents, they don't realize their kids absorb everything, and we hear everything, and we take everything so personally and they, you know, as a parent, I think you assume like, of course, my kid knows I love him. I sacrificed everything for them to be here. But you know, we are, insecurities creep in, and without reaffirming your kids, they don't know, even though you think they may. And so, yeah, I mean, he, had gotten over that probably years before I knew he had, but it took a long time, and I remember like one of the most special moments, sorry to interrupt, one of the most special moments for me was I remember my now fiance. We walked we were at the house one time, and we walked in the door, and my father greeted him, and his say, his words was, Hey, how's it going, son, it just meant so much to me. I literally came home and cried because I just, it was just, it was really special.
 
</strong>Michael Hingson ** 1:03:33
So are you going to go back to school?
 
<strong>Akeem Shannon ** 1:03:37
You know what? I think one day I will not for business, but after, you know, I got a couple more things I want to do, you know, but eventually I think I'll go back, but it'll be for a new chapter. It'll be time for me to enter in a new chapter. And I think for me, that chapter will be something to do with architecture, because I love buildings. I love architecture. And now is not the time, but one day it will be and and I think at that point. It'll be, it'll be time for me to go back.
 
</strong>Michael Hingson ** 1:04:02
So what is next for you right now?
 
<strong>Akeem Shannon ** 1:04:06
So right now for me, now, this is, this is a heartbreaker. Okay, so after all this success, right with flip stick, and we do all this stuff, we ink 5000 we're making millions of dollars. There was a problem. And the problem is that every additional dollar we made was an additional dollar we lost because we weren't profitable. And no matter what we did, we weren't able to find profitability. And on top of that, we realized the market that we expected to be there, this casual creator market, was not nearly as big as we had a magic and so after trying so many things, retail stores, doing influencer marketing, paid marketing, promotional items, I had to, you know, talk to my investors and say, guys, you know, you've invested your money, you've doubled down on your money, but we don't. Have a path forward unless we have a ton of more money invested into this business. We're at the end of the line. We don't know how we can make this a profitable business. The product is too inexpensive and it costs too much to market it, and so we had to just come to the realization that we're going to have to downsize the business, we're not going to be able to continue to invest in scaling up the company, and it's essentially as if we shut it down. And it was one of the hardest decisions I had to make at the end of last year, that this is where we were. I was devastated, because I felt like I had given up on this dream that had taken me so far. But here was the thing, as far as it had taken me, what I had noticed was, over the past year, that same feeling that I felt when I quit my jobs and I left things and I started new things had come back. It's feeling that anxiety, anxiety. I was feeling like, as far as I had come, I felt like I had drove down the highway of life. But even still, I had parked, I had gone far, but I was parked in where I was, and no longer was I feeling the excitement and the joy and the strategy and all these things happen, even though we were trying everything I remember, I made a video for this huge influencer, a music video. We sent it to a huge talent agency, and I went to New York, and I was trying all these things, and nothing was landing. And so when I finally decided, okay, we're not going to be able to make it worth work, you know, we're out of money and we're out of time, and the investors were like a team, it's okay. We we did it. You did it as much as you could. We all believed in you, and we took it far. We took it really far, but you took it as far as you could. And the market has spoken. Sometimes. That's how it happens. The market speaks. And so I had to decide, okay, if I, if it can't be flip stick and I have to do something else, which I have to do? What is it going to be? And I realized through this journey, I had the opportunity, just like today, to tell people my story, to tell people what it is I've learned, the strategies I use, the successes that I've had, and what it took and how it worked, and then I'm just a regular guy, and you can do this too. And I got so much joy and so much just fulfillment from seeing the light in people's eyes when they realize that they could chase after their dreams too. And so for me, in 2024 while my focus won't be solely on flip stick and pushing that even higher, it kind of reached its glass ceiling. I will continue to tell that story, and I will continue to create new stories as I enter the next chapter of my journey, and for me, that chapter is telling my story and motivating and inspiring people to become the best version of themselves. And a funny thing happened, Michael, as soon as I admitted to the world, like, hey, flip stick isn't going to be $100 million it may have gotten the 10 million, but it can't go any further. It's gotten as far as it'll get. When I started speaking and telling people my story and teaching, I realized, like, oh, wow, so many people that follow us on social media that bought the flip stick, they have this assumption that we just blew up overnight. We were a shark tank and we were a viral success. They had no idea the troubles that happened. The difficulty was there, the obstacles that needed to be overcome. And as I started telling this story, after five years of making posts about how to make Tiktok videos and how to use the flip stick, no one ever personally reached out to me about my content. But three days into posting content about the journey, people started flooding in. Oh my gosh, listening to your stories. Help me. This is incredible. I feel encouraged, and it showed me that, man, I'm right where I'm supposed to be. I didn't realize at the time that it was what was meant to be. Like, it's hard to believe that you go on a on a long journey, you create something, and then it doesn't, it doesn't live up to your dreams and expectations. But then I realized, like, Man, my real, true dream is to be the biggest motivational speaker in the world, and to have millions of people hear my story and realize, man, if that guy could do it, I can definitely do it, and that's what I'm doing now, and I'm on the beginning part of that journey. But I'm very fortunate because it's not my first time I've had to start over. I know what it's like to do something from nothing, but I also have that belief in myself and that knowing that whatever it is that I'm trying to accomplish, whatever it is that I believe I'm supposed to do, I can do it, and that's what I'm doing now. And I tell you, Michael, a lot of stuff I can't talk about yet, but when I tell you, the universe has conspired to make some magic happen. For me, it's unbelievable. Tomorrow I have a call with literally the head of an entire sports league, not of a team of the league, and all I did was send an email. It's just unbelievable. And so I'm so excited to to be on this new journey. And don't get me wrong, November, December, 2023 I was crushed. Okay, I was just sitting at home. I was so sad. Well, you're important to feel, though, sorry. Go ahead.
 
</strong>Michael Hingson ** 1:10:36
Well, as I said, But you are moving forward. And I think that's the the important thing. And clearly, whatever you put your mind to, you're going to have success doing. And I think that, you know, that's what, what people need to hear from, from you today. And I think you've, you've told it very well. We have been doing this for a while, and I'm going to have to go ahead and stop, just because I think we have over time. Well, we had a lot of fun doing it, though, and maybe we need to do another one. We can talk about that, because I'd love to get you back on and if you got more stories to tell, we should do it. But I want to thank you for being here and being a part of unstoppable mindset. And you clearly have one, an unstoppable Mindset by any standard whatsoever. So that is wonderful. If people want to reach out to you, how do they do that?
 
<strong>Akeem Shannon ** 1:11:25
Yeah, so people can follow me at Akeem Shannon. That's a, k, e, e, M Shannon, S, H, A, N, N, O N, on all social media channels, my websites, Akeem <a href="http://shannon.com" rel="nofollow">shannon.com</a> we still have some flip sticks left. They're in targets and Best Buys and at and T's, and they also are on our website as well. Get flip stick com as well as Amazon. So if you just search flip stick, it'll pop up, and you can purchase those. And for someone, if look, if you need a little encouragement, you're having trouble with your unstoppable mindset and you just need a little bit of a push, feel free to text me. I have a text line dedicated to mentorship. You know, I answer directly, and I also send, you know, podcasts and messages and notes to people throughout the week. So what's that? What's that? Text number? Yeah, they can text me at 314789, 9005,
 
</strong>Michael Hingson ** 1:12:21
yeah. 3147889,
 
1:12:28</p>
<ol>
<li>9005,
 
<strong>Michael Hingson ** 1:12:31
well, great, and I hope lots of people will reach out, and we really appreciate all of the insights and all of the joy you bring to what you do. And I realize that things happen and we we all have our challenges, and we have to work through them, but you're clearly doing that. So thank you very much for sharing all of that with us. I'd love to hear from you about your thoughts about our team's presentation today and our podcast. Hope that she'll reach out to us. You can reach me, Michael h i@accessibe.com M, I C H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, love to get emails from you. You can also go to our podcast page, <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a>, that's m, I C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, hope that you will do that and wherever you're listening, please give us a five star rating. We value your ratings a lot. We value your thoughts and opinions. So please feel free to give us a rating and keep in touch and Akeem for you and for anyone out there, if you know anyone else who we ought to have on the podcast, please let us know. Always looking for more people and people to be introduced to. So Akeem, your your sports guy tomorrow, tell them we want them on the podcast. Just, you know, just saying, but I can do that. We really appreciate anyone who's Got someone in mind, or if you want to come on yourself, let us know we're always looking to talk to people well. Akim, once more, I want to thank you very much for being here and being a part of unstoppable mindset today.
 
</strong>Akeem Shannon ** 1:14:19
Thank you, Michael, it was really, truly a pleasure.
 
**Michael Hingson ** 1:14:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Resilient Entrepreneur and Determined Story Teller with Akeem Shannon</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/465b50df-5a48-451b-bf7e-305ec3aeb72b.mp3?source=rss&amp;ext=asset.mp3" length="27514750" type="audio/mpeg" />
<itunes:episode>297</itunes:episode>
</item>
<item><title>Episode 296 – Unstoppable Ghanaian-American Angel-Investor, Entrepreneur, and Best-Selling Author with Michael Bervell</title>
<guid isPermaLink="false">https://pinecast.com/guid/857c86a2-75f2-47ed-96e3-b4208c5ed46b</guid>
<pubDate>Fri, 27 Dec 2024 10:00:51 -0000</pubDate>

<itunes:duration>00:54:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b6088aa9-f8de-472f-b638-770963546eb9/UM296-Michael_Bervell-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I met Michael Bervell through a mutual acquaintance some two months ago. Since then he and I have talked a few times and found that we have many interests in common.
 
Michael grew up near Seattle where he stayed through high school. He then went across the country to study at Harvard. He received a Bachelor’s degree in Philosophy. He then returned to Seattle and began working at Microsoft where he held some pretty intense and interesting jobs he will tell us about.
 
At a young age and then in college Michael’s entrepreneurial spirit was present and flourished. His story about all that he has done as an entrepreneur is quite impressive. Today he is back at Harvard working toward getting his Master’s degree in Business.
 
Michael has developed a keen interest in digital accessibility and inclusion. We spend time discussing internet access, the various options for making inclusive websites and how to help educate more people about the need for complete inclusion.
 
 
 
<strong>About the Guest:</strong>
 
Michael Bervell is a Ghanaian-American angel-investor, entrepreneur, and best-selling author. He is currently the founder of TestParty, an industry-leading and cutting edge digital accessibility platform.
 
In 2007, Bervell co-founded “Hugs for” an international, student-run non-profit organization focused on using grassroots strategies to develop countries around the world. To date, &quot;Hugs for&quot; has fundraised over $500,000 of material and monetary donations; impacted over 300,000 youth around the world; and expanded operations to 6 countries (Tanzania, Ghana, United States, Uganda, Kenya, and Sierra Leone). Because of his work, Bervell was awarded the National Caring Award in 2015 (alongside Pope Francis, Dikembe Mutombo, and 7 others).
 
Bervell is the youngest Elected Director of the Harvard Alumni Association and was the youngest President of the Harvard Club of Seattle. He has helped to found and lead a variety of organizations including the WednesdAI Collective (a Harvard &amp; MIT AI incubation lab), Enchiridion Corporation (a marketing consulting company), Sigma Squared (formerly the Kairos Society), and Billion Dollar Startup Ideas (a media and innovation company). He has experience working as a Chief of Staff at Databook, Venture Fellow at Harlem Capital, Portfolio Development Manager at Microsoft’s Venture Fund, Program Manager at Microsoft, and Software Engineer at Twitter.
 
His various efforts have earned him recognition as a Samvid Scholar (2022), Warnick Fellow (2021), Jonathan Hart Prize Winner (2019), GE-Lloyd Trotter Scholar (2018), World Internet Conference Wuzhen Scholar (2017), Walter C. Klein Scholar (2017), United Health Foundation Scholar (2016), Deutsche Bank Rise Into Success Scholar (2016), Blacks at Microsoft Scholar (2016), Three Dot Dash Global Teen Leader (2015), Jackie Robinson Foundation Scholar (2015), National Achievement Scholar (2015), Coca-cola Scholar (2015), Elks Scholar (2015), AXA Achievement Community Scholar (2015), Build-a-bear Workshop Huggable Hero (2014), and more.
 
<strong>Ways to connect with</strong> Michael<strong>:</strong>
 
Personal Website: <a href="https://www.michaelbervell.com/" rel="nofollow">https://www.michaelbervell.com/</a>
LinkedIn Profile: <a href="https://www.linkedin.com/in/michaelbervell/" rel="nofollow">https://www.linkedin.com/in/michaelbervell/</a>
Company Website: <a href="https://www.testparty.ai/" rel="nofollow">https://www.testparty.ai/</a>
Company LinkedIn Profile: <a href="https://www.linkedin.com/company/testparty/" rel="nofollow">https://www.linkedin.com/company/testparty/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello, everyone. I am Michael Hinkson, and you are listening to unstoppable mindset. Our guest today is Michael Bervell, who is a Ghanaian American angel investor. He is a published author, and he is also an entrepreneur and a scholar by any standards. And if he wants to brag about all that and all the the different kinds of accolades and awards he's gotten, he's welcome to do that. And I will just take a nap. No, I won't. I won't take a nap. I'll listen to him. I've read it all, but I'll listen to it again. Michael, welcome to unstoppable mindset.
 
<strong>Michael Bervell ** 01:58
Thanks so much for having me. It's a great name. You have too, both the podcast and your own name, another Mike.
 
</strong>Michael Hingson ** 02:04
You know, I think it's a great name. People have asked me, why I say Michael, and do I prefer Michael to Mike? And as I tell people, it took a master's degree in 10 years, a master's degree in physics in 10 years, to figure this out. But I used to always say Mike Kingston on the phone, and people always said Mr. Kingston. And I couldn't figure out, why are they saying Kingston when it's Kingston, and I introduced myself as Mike Kingston. And finally, one day, it hit me in the head. They're getting the mike the K part with the Kingston, and they're calling it Kingston. If I start saying Michael hingson, will that change it? I started saying Michael hingson, and immediately everybody got it right. They said Mr. Hingson or Michael, or whatever. I don't really care, Mike or Michael is fine, but the last name is hingson, so there.
 
<strong>Michael Bervell ** 02:50
It's so funny. Yeah, I'm glad no one's calling you Mr. Links and or something like, yeah, yell and adding it. They
 
</strong>Michael Hingson ** 02:55
do. They do. Sometimes do Hingston, which isn't right, yeah, which shows you sometimes how well people listen. But you know, what
 
03:03
do you do? Exactly, exactly? Tell
 
<strong>Michael Hingson ** 03:07
us a little bit, if you would, about the early Michael bervell Growing up in and where, and all that sort of stuff. And you know, then we can get into all sorts of fun stuff, because I know you've been very interested in accessibility and disabilities and all that, we'll get to that. But tell me about you growing up. Yeah. I mean,
 
</strong>Michael Bervell ** 03:24
for me home, home for me was in Seattle, and I actually lived and went to school in a place that was about 30 minutes apart. So my parents would drop me off at school in the morning. I go through the day, meet all my friends, and then come back home. They would pick me up, take me back home in the evening. So I had a lot of time in the day after school, you know, school ends at two, and my parents picked up a five to do all this other stuff. So I used to always be part of every student, student club. I did every sports team, you know, I was in high school, you know, on the captain of all these, all these teams and such. And of course, I would go home and my parents picked me up. And in that in that in between time, I spent a lot of time in the library, so I probably every day in middle and high school, spent three hours a day at the library, just in that in between time, waiting for your parents, waiting for my parents. So that for me, was a lot of time that I just used to incubate projects. I taught myself how to code and took some CS classes when I was, you know, in high school at the library, I became friends with all the librarians and joined the student library advisory board when I was in eighth grade at the library, and did a bunch of other things. But I think probably the most impactful library project that I had was actually a nonprofit that my family and I started, and it was memory of my grandmother, who born in Ghana. She used to always go back there in the winter times, because, you know, it's cold in Seattle, warm in West Africa in the winter
 
<strong>Michael Hingson ** 04:48
as well. Yeah,
 
</strong>Michael Bervell ** 04:49
yeah, it was super warm there. I mean, it's always, you know, 80 plus degrees, wow. Yeah, it's lovely. And so she would always go home. And whenever she went back to Ghana. She would, you know, come into our bedroom and tip doe at night and go into the bed and take a teddy bear or take some of her old school supplies. And whenever she visited, she would give that to kids in hospitals and schools and North pages. So, you know, when she, when we, when she passed away, we ended up going back to Ghana for her funeral. And, you know, all the burial ceremonies, and there were just so many people from the community there expressing their love for her and what she had done. And we realized that, you know, while it was small for us, you know, as a six year old or sixth grade kid, her taking a teddy bear had such a big impact, and it had these ripple effects that went far beyond her, so that that was, like one of my biggest projects I did at, you know, in sixth grade and beyond. It's an organization, a nonprofit called hugs for Ghana, which we've been running for the last 15 years, 15 plus years, and now is operating in six different countries. And we do the same thing. We get teddy bears and school supplies and all these things, and pick them up and hand deliver them to kids in developing countries. But that, for me, was one of my most fundamental parts of my childhood. When you ask me, you know, was it like as a child? I can't separate my growing up from, you know, those long drives to school, that time at the library and eventually the nonprofit made in honor of my grandmother,
 
<strong>Michael Hingson ** 06:10
and giving back,
 
</strong>Michael Bervell ** 06:13
yeah, and giving back exactly how
 
<strong>Michael Hingson ** 06:16
I talked fairly recently on this podcast to someone who formed. Her name is Wendy Steele. She formed an organization called Impact 100 and impact 100 is really primarily an organization of women, although in Australia, there are men who are part of it. But basically what Wendy realized along the way was that, in fact, people are always looking for, what can they do? And at the same time, they don't have a lot of time. So with impact 100 she said, and the way the organization works, the only thing that she requires that anyone who joins the organization must do is donate a check for $1,000 that's it. If you don't want to do any work, that's great. If you want to be part of it and all that. It's fine. If the organization is primarily composed of volunteers. I think they have now like 73 or 77 chapters in mostly in the United States, but they're also when Australia and a couple of other countries, and they have given out in the 20 years since the organization was formed, all told, close to $148 million what they do is they take the money that comes in, and they for every $100,000 that a Chapter raises, they give a $100,000 grant to someone no administrative costs, unless those are donated on top of the $1,000 so all the money goes back to the community. I think the first grant they ever gave was to a dental clinic to help with low income people and so on. But it's a fascinating organization, as I said, it's called Impact 100 and she started it because as a child, she was very much involved in giving back, and for a while she she didn't. And then it started again when her father passed away, and she realized how many people from the community supported her and the rest of her family because they didn't have the tools or the resources to do it all alone. Yeah, so I'm not surprised that you have the story of giving back and that you continue to do that, which is really pretty cool.
 
</strong>Michael Bervell ** 08:36
Well, I think I actually heard a statistic that I think they tried to track how early childhood development, or just early adulthood, affected later adulthood. I think one of the findings was that people who volunteered when they were in middle and high school or significantly more likely to volunteer later in life than those who never did. And so there is a certain level of kind of you know, how you experience the world in your early ages and your early days affects your potential to want to make a change, especially as it relates to giving back or giving time or money or whatever effort, whatever it might be, I think is a really interesting concept. Well,
 
<strong>Michael Hingson ** 09:14
it makes sort of perfect sense, because as you're growing up and you're forming your life, if you see that you're doing things like giving back or being involved in supporting other people, and that is a very positive thing, it makes sense that you would want to continue that in some way.
 
</strong>Michael Bervell ** 09:33
Yeah, yeah. I mean, it reminds me also of just like habits. You know, you build your habits over time, and it starts from super young ages not to say that you can't change habits. There's a bunch of research about the science of habit change and how to break a habit loop, and Charles Duhigg is a great author in that space, but it's also just really interesting just to think through that. But yeah,
 
<strong>Michael Hingson ** 09:54
and habits can be hard to break, or they can be easy if you're really committed. Into doing it. But I know a lot of people say it, it's fairly challenging to change or break a habit.
 
</strong>Michael Bervell ** 10:06
Exactly, yeah, exactly.
 
<strong>Michael Hingson ** 10:09
Unfortunately, sometimes it's all too easy to make a habit. But anyway, there you go. Yeah,
 
</strong>Michael Bervell ** 10:14
my one of my it's, it's funny, because after you know one of my habits I made when I was in high school that, to my mom's chagrin, was I used to always love just doing work on my bed. The positive thing about the habit was I was always comfortable. The negative thing is I would sometimes fall asleep. So many times I mid paper, you know, mid take home exam, fall asleep. I have to wake up and scramble to finish. But that doesn't show me a faster writer. If anything
 
<strong>Michael Hingson ** 10:41
I remember, when I was in graduate school at UC Irvine, I had an office of my own, and I was in it one day, and I was looking at some material. Fortunately, I was able to get most of the physics texts in Braille, so I was studying one, and the next thing I knew, I woke up and my finger was on the page, and I had just fallen asleep, and my finger for reading braille, was right where I left off. Always thought that was funny,
 
</strong>Michael Bervell ** 11:14
yeah, just a just a quick, just a quick pause. You just pause for a second, even
 
<strong>Michael Hingson ** 11:18
though it was about 45 minutes, but whatever. But my figure didn't move.
 
</strong>Michael Bervell ** 11:24
You really focused, you know, just That's it. That's it.
 
<strong>Michael Hingson ** 11:27
The advantage of Braille, exactly. But, you know, I do think that it's great to have those kinds of habits, and I really wish more people would learn the value of giving back and sharing, because it will come back to benefit you so many times over.
 
</strong>Michael Bervell ** 11:48
Yeah, yeah. I mean, what's even what influences me, like now and even throughout, you know, post high school, like when I went into college, I knew I wanted to be in some sort of service and giving back type of industry, but I didn't really know what that was, right, like, I didn't want to do want to do philanthropy full time, because I found it difficult, right? Like, I found it hard to have to go back to investors, and I found it difficult to sometimes sell the vision. And my question was, is there a way to make this more sustainable? And so I spent a lot of my time in school and college just learning about social impact, which, at the time was just coming up, like a lot of those impact investment funds, impact bonds, the idea that you can tie finance to impact, and you can have carbon offsets that people buy and sell, that has some sort of social good, that you can somehow transact. All these kind of new and interesting ideas were coming around, and it started, it just got me interested, right? It's, you know, can I make a habit of creating an impact, but also habits somehow work within, you know, this capitalist system that the world operates in. It's something I've been wrestling with, you know, even in all my my future business and kind of current business, work and practices.
 
<strong>Michael Hingson ** 12:58
What do you do when you propose an idea or have a thought, and you discuss with people and they object to it. How do you handle objections?
 
</strong>Michael Bervell ** 13:05
Yeah, I mean, I think, I think for me, I'm always interested in the root cause, right? I think I'm one who tries to understand first before trying to persuade. So I could give you an example, I think very early in my, very early my college career, I realized that my parents would be able to pay for college for me. That was the youngest of three. And, you know, they'd use a lot of their savings on my siblings, about the who ended up going to med school, which is very expensive, yeah, college, which was also very expensive. And being immigrants from Ghana, of course, they hadn't saved up an infinite amount of money. So my mom sat me down and told me, Hey, you have to pay your own tuition. And so, you know, the person I had to convince to kind of help me here was actually funny enough, restaurants are in Harvard Square, and the reason why is I decided to make a business that did restaurant consulting. So I went door to door, and I would ask people and like, hey, you know, do you need 20 Harvard students to come and help you understand how you can get more foot traffic in the door. You know, sell more pizzas or sell more burritos. I think I heard 20 or 30 knows. And finally, one woman said, Well, you know, if, if, if, if you think that you can do it, then, you know, show me. Show me the numbers, right? And that was, that was really interesting. And so I think it realized, you know, when I when she initially said, No, I said, Well, why not? She said, I just don't know if you can do it. And when I said, Oh, we can actually show you the proof, she's like, Okay, well, then if you can run a pilot and show me the proof, then I'll do it. And so understanding the why, I think, is more important than getting the rejection and, you know, getting the setback. But that's try to, that's how I try to deal with it.
 
<strong>Michael Hingson ** 14:38
One of the things that I learned fairly early on, when I was put in a position of starting to sell for a living, actually, in Cambridge, working for Kurzweil Computer Products and taking a Dale Carnegie sales course was stay away from asking closed ended or. Yes, no questions. And so most of the time, I wouldn't say, you know, can we do this? Or would you do this? I would say, I'd like to hear your thoughts about or we've got this idea, tell me what you think, and doing other things to get people to talk. And when I started using that in my career, it was easy to get people to talk because they they want to talk. Or, as I like to say, people love to teach, and most of the time, if you establish a relationship with people and they know you're listening, they're welcome, or they're willing to give you wisdom. And so there are so many examples I have of asking open ended questions like that, or I went into a sales meeting with one of my employees, and there were a bunch of people there, and I said, Tell me to the first person I talked with, tell me why we're here. And it totally caught him off guard. Of course. The other thing is that they didn't realize that the sales manager who was coming, that the the guy who had set up the appointment was was told to bring his manager, and they didn't realize that the sales manager was blind, which also was a great addition to help. But again, I didn't ask, so you want to take backup system, but rather tell me why we're here. Tell me what you're looking for. Why are you looking for that? What do you want it to be? And I actually realized by the time I went around the room that our product wasn't going to work, but we still did the PowerPoint presentation. And then I said, if case you haven't figured it out, our system won't work, and here's why, but here's what will work. And that eventually led to a much larger order, as it turns out, because they called back later and they said, We got another project, and we're not even putting it out for bid. Just tell us what we pay you, and we'll order it. And it's it's all about. The objections are really mostly, I think, from people who maybe have some concerns that you didn't learn about because you didn't ask an open ended up or the right question, which is something that only comes with time.
 
</strong>Michael Bervell ** 17:15
Yeah. I mean, I think it also sounds very similar to like, what journalists are are trained to do, like a great journalist. And I took a journalism class a few years ago, maybe five years ago, with Joe Abramson, who was one of the first female executive, executive editors of the New York Times. And this was kind of her exact lesson. Is that everyone has some story to teach, some wisdom to share, and the difficulty, or really the challenge on you as an interlocutor, as a journalist, as someone whose job it is to uncover the story, is to ask the right questions, yeah, to allow that person the space to teach.
 
<strong>Michael Hingson ** 17:51
And if you and if you don't know the right questions, you ask something open ended, enough that maybe you'll get to it.
 
</strong>Michael Bervell ** 17:57
Yeah, exactly, exactly. And then the flip side, right, because there's, of course, you can't put all the burden on the person, no, right? You have to be an active listener. You have to listen to know, and then you have to prod and even say something like, Tell me more. Yeah, exactly right. Questions like, Tell me more, her second favorite question was, and then what happened? Yeah, right. Those are two such simple things, you know? And then what? Yeah. And it's just such an opening to really evolve and to grow.
 
<strong>Michael Hingson ** 18:23
And if they really think you're listening and that you want to know and understand, people will talk to you exactly which is, which is really what it's about. Well, so you did all of your so you went to high school in Seattle, correct? Yeah. And, and then what did you do?
 
</strong>Michael Bervell ** 18:43
Yeah. So High School in Seattle Graduated, went off to Boston for college, where, you know, of course, had to figure out a way to pay for school. And that was my first, I guess, for profit business. Was this restaurant consulting company. And of course, like I said, everything I want to do in my in my life, was focused on social impact. So the impacts there was that we only hired students to work for us who needed to pay tuition. There was this program called federal work study where, if you get trade, you have to, you know, work as part of a federal mandate for some amount of hours per week, and that was the book study requirement. And for the most part, students would do on campus jobs that would pay 10, $15 an hour to do this work study. Well, I'd spent up this consulting business as a sophomore that I then ran for all three years, and on an hourly basis, we were making significantly more than that, right? So I was able to go find students who traditionally had been working their whole life, right? Harvard has such a, you know, vast background of individuals. I knew, people who were homeless, people who were billionaires and everyone in between, who ended up coming to the school and so to find people who you know had been working 40 hours a week since they were in middle school, and give them a job where they could work less and actually have more free time to invest in their community or invest back into developing new skills, was, for me, super, super impactful. On the surface, it was a restaurant. A consulting business, but behind the scenes, what we were doing with our staffing and with our culture was was around that social impact. So I stayed out in in Cambridge for for four years, studied philosophy. I got a minor in computer science, and eventually went off to Microsoft back in in Seattle, where I eventually then, you know, was product manager and was a venture capital investor, and met a bunch of really phenomenal and interesting people who were pushing technology forward.
 
<strong>Michael Hingson ** 20:27
Now, why Harvard, which is all the way across the country?
 
</strong>Michael Bervell ** 20:33
Yeah, I mean, well, I think I love traveling. I loved, I loved, you know, being out and about, and I think growing up as the youngest of three, and also as the child of African immigrants, they'd always told me, you know, we moved here for you, like we moved 3000 miles away to a country where you don't speak the language, where you don't know anybody for you. And what they meant for that is, you know, we want you to really thrive. And even you know, now I'm at the age when my parents had first moved right to the US, and I can't imagine moving to a country where I don't know the language, don't know the people, and don't know a soul for my potential future children. And their children, that's what they did, and they invested a lot of time and energy and effort into me. And they always told me, you want you to be really successful. And so I remember when I was when I was in middle school, my sister got into Harvard, which was unheard of, right? No one in our high school had gone to Harvard in the past, especially not for, you know, a black family in a primarily white neighborhood, for one of us to go to Harvard was was a big deal. And so I knew that, you know, at the very least, for my parents, for my sister, for my family, I wanted to kind of match up to that
 
<strong>Michael Hingson ** 21:43
well, and it certainly sounds like you've, you've done a lot of that. Oh, here's a an off the wall question, having been around Cambridge and worked in Cambridge and all that is cheapo records still in Harvard Square.
 
</strong>Michael Bervell ** 21:57
Oh, man. You know what's so funny, I got a record player. I got a record player last semester, and I don't remember if cheaper records, that's the one that's like, I think I've is that the one that's in like, the actual, like, it's by, like, Kendall, take by Kendall, Kendall Square.
 
<strong>Michael Hingson ** 22:15
No, I thought it was in Harvard Square. Okay,
 
</strong>Michael Bervell ** 22:19
I think, I think it still exists. If I'm not mistaken, I think it still exists. I think I got a lot, got a lot of records from cheapo over the years record stores in Cambridge. And because I got a record player as a gift, I've been, I've been collecting a lot more,
 
<strong>Michael Hingson ** 22:31
ah, yeah, um, I've gotten a lot of records from cheapo and over the years. And of course, not so much now, since I'm out here. But next time I get back to mass, I'll have to go check,
 
</strong>Michael Bervell ** 22:43
oh yeah, oh yeah, yeah. We can do a cheapo records hanging how tactile It is, yeah, yeah.
 
<strong>Michael Hingson ** 22:52
There used to be one in New York that I would go to. They were more expensive as New York tends to be colony records, and they're not there anymore, which is sort of sad, but cheapo. Cheap just seemed to be one of those places that people liked. I don't want to say it was like a cult, although it sort of is all the dedicated people to to real vinyl, but I hope it's still
 
</strong>Michael Bervell ** 23:16
there. Is it? It's a chain of record stores, or is it just,
 
<strong>Michael Hingson ** 23:18
no, I think it's a one. Oh, yeah. If there's more than one, I'm not aware of it, I'd
 
</strong>Michael Bervell ** 23:23
probably say I'm 80% certain it still exists. Well there,
 
<strong>Michael Hingson ** 23:27
yeah, so have to come back to mass. And yeah, I'll have to go to cheaper records and Legal Seafood.
 
</strong>Michael Bervell ** 23:32
Oh yeah, Legal Seafood. That was, yeah, I love Legal Seafood musical all the time with my roommates from college. And, yeah, we used to order the crab cakes and eat lobster rolls. It's a great time.
 
<strong>Michael Hingson ** 23:44
Yeah, and then their little chocolate desserts, which are great yeah, and the chowder. Oh, well, yeah, yep, gotta, gotta get back to mass. Okay. Now whoever
 
</strong>Michael Bervell ** 23:53
you're listening is probably getting hungry. Well, you know,
 
<strong>Michael Hingson ** 23:57
as as they should, you know, you know why they call it Legal Seafood. I actually don't know nothing is frozen. It's all fresh. It's legal. Oh, I love that. I love that, at least that's what I was told. Yeah, that's pretty cool. Well, so you, you went to college and went then back to Seattle and worked for Microsoft and so on. So clearly, you're also interested in the whole idea of investing and the whole life of being an entrepreneur in various ways. And so you brought entrepreneurialism to everything that you did.
 
</strong>Michael Bervell ** 24:35
Yeah, yeah, yeah. I mean, that was my first job at Microsoft. I was, you know, managing what's called Windows IoT. So we were putting software on everything that wasn't a phone or a laptop. So think, you know, smart screens in airports, or screens in Times Square, or, you know, the type of software that your Amazon Echo, you know, maybe not Amazon in particular. But what that would run on that was working on IoT all these. They called it headless devices, yeah, devices with no screens. And that was my team for a little bit. I worked there for about year and a half. It was phenomenal. You know, we were managing multiple billions of dollars in revenue, and there was only, you know, 4050 people on my team. So you do the math, we're all managing hundreds, 10s to hundreds of millions of dollars in our products. And while I loved it, I realized that my my true passion was in was in meeting people, talking to people, and giving them the resources to succeed, versus giving them the actual technology itself. I loved being able to connect an engineer, you know, with the right supplier to work on a hard problem that could then be built for Microsoft to eventually get to a customer. And that sort of connection role, connector role is kind of the role of a venture capitalist. Yeah, right. You're connecting your limited partners who have invested in this fund to entrepreneurs who are trying to build some sort of idea from the ground up. And, you know, once you invest in the entrepreneur, then connecting the entrepreneur to mentors, to advisors, to potential employees, to potential customers. And so there's this value in being someone who's a listener, a journalist, right, like we had been talking about someone who has a habit of trying to make a broader impact. And it kind of all aligned with what I had been building up until that point. So I worked at M 12, it's Microsoft's venture capital fund, and invested in in a bunch of companies from Kahoot, which is like an education startup, to obviously open AI was a Microsoft investment as well, to other things like that. And so it was cool, because, you know, the fund was, was really, we had the mandate of just find cool companies, and because we were Microsoft, we could reach out to any founder and have a conversation. So it was, it really was a few years of just intense and deep learning and thoughtfulness that I wouldn't, I wouldn't trade for anything. What got
 
<strong>Michael Hingson ** 26:58
you started in the whole arena of thinking about and then being involved with digital accessibility, because we've talked about that a lot. I know that's a passion. So how did you get started down that road?
 
</strong>Michael Bervell ** 27:11
Yeah, I mean, it came partially through working at Microsoft, right? I mean, as I was at Microsoft, Satya Nadella, who was the CEO, he was making big, big investments into digital accessibility, primarily because his son, now, his late son, had cerebral palsy, and a lot of the technology at Microsoft, his son couldn't use, and so he had this kind of mission and vision to want to make more accessible technologies. But my first exposure to it even before then, like I said, in college, I had to work all these, all these jobs to pay tuition, and I built my own business, but one of the clients we consulted for was a large search engine. I'm sure you can imagine which one it was, and it wasn't Microsoft, and that were search engine. I helped them devise their ability strategy.
 
<strong>Michael Hingson ** 27:56
You mean the G word, something like that? Yeah.
 
</strong>Michael Bervell ** 28:00
Yeah. Duck, duck, go, yeah. No, that's it. Yeah, exactly. And so it was really cool to work with them and to see like at scale, at 200,000 employee scale, at 1000 product scale, how do you create systems and guardrails such that accessibility, in this case, digital accessibility, will be something that that actually ends up happening. Ends up happening. And so that was my first exposure to it. And then again at Microsoft. And then finally, a third time, while I was in business school, you know, working on various projects with friends. And one friend told me, you know, all I did at work this week was have to fix accessibility bugs because my company got sued. And that was and just all those moments combined with the idea that I wanted to impact the deep empathy that comes through learning and knowing and understanding people's backgrounds and histories, all of it came to a head with what I now work on at test party.
 
<strong>Michael Hingson ** 28:57
So now, how long has test party been around? And we'll get to that up. But, but how long have you had that?
 
</strong>Michael Bervell ** 29:03
Yeah, we started. We started about a year ago. Okay, so it's pretty recent,
 
<strong>Michael Hingson ** 29:07
so yeah, definitely want to get to that. But, so the whole issue of accessibility, of course, is a is a thing that most people don't tend to know a lot about. So so let's start this way. Why should people worry about making products and places like websites accessible? And I know websites, in a lot of ways, are a lot easier than going off and making physical products accessible, especially if they're already out, because redesign is a very expensive thing to do, and is not something that a lot of people are going to do, whereas, when you're dealing with websites, it's all about coding, and it's a lot easier. Yeah,
 
</strong>Michael Bervell ** 29:48
yeah. I mean, I think, I think fundamentally, it comes down to, you know, a set of core beliefs. And I think we could all agree, and I think we would all believe that, like everyone has the right to. You a decent, fulfilling and enjoyable life. I think regardless of where you fall on, you know, belief spectrums or anything, that's something that we all fundamentally believe. You know, you should live well. You should try to live a good life. It's what people talked about in writing for years. And I think when you think of the good life in today's terms, in the 21st century, it's almost inseparable from a life that also engages with technology, whether it's cell phones or computers or whatever it might be, technology has become so fundamental into how we live that it now has also become part of how we live well and how we live a good life. And I'll give you a clear example, right? Let's suppose you really believe that voting is part of living the good life. There is a time, 100 years ago, you know, you didn't need to really have a car. You could get a rehearsing buggy. Maybe you could even walk to a voting station and cast your vote in today's world, especially, let's suppose a COVID world, and even a post COVID world, computers, technology, websites, are fundamental in living that good life, if that's your belief system. And you can play this game with any belief that you have, and once you extrapolate into what does it take for you to do that thing in the best way possible? It almost inevitably, inevitably, you know, engages with technology. Yeah, so why do I think having accessible websites are important? Well, it's because pretty much 195 people has a disability of some sort, and so to live the good life, they have to engage technology. And if that technology is not working for them for whatever reason, then that needs to be fixed. That needs to be changed. And of course, there's the guardrails of laws, you know, ADA, Americans with Disabilities Act, EAA European Accessibility Act and others that try to mandate this. And of course, there's the goodwill of companies who try to do this proactively. I think Apple is a really good example, and Microsoft as well. But fundamentally, the question is, you know, what is a good life? How do you enable people to live that? And I think through technology, people should be able to live a better life, and should not have any barriers to access.
 
<strong>Michael Hingson ** 32:02
The thing is, though, take apple, for example. For the longest time, Apple wouldn't do anything about making their products accessible. Steve Jobs, jobs basically told people to pound sand when they said, iTunes, you wasn't even accessible, much less the iPod and the iPhone and the Mac. And it wasn't until two things happened that they changed really. One was <a href="http://target.com" rel="nofollow">target.com</a> target had been sued because they wouldn't make their website accessible, and eventually too many things went against target in the courtroom, where they finally said, Okay, we'll settle and make this work. When they settled, it cost them $8 million to settle, whereas if they had just fixed it up front, the estimate is that it would have been about $40,000 in time and person hours, but because of where the lawsuit was filed and so on, it was $8 million to settle the case. And so that was one thing, and the other was it had been made very clear that Apple was the next company on the target list because they weren't doing anything to make their product successful. Well, Apple suddenly said, Okay, we'll take care of it. We will deal with it. And I think they had already started, but they and so as not to get sued, they said, We will do it. Well, probably the first thing that happened was the iPhone 3g well, maybe it wasn't the three, it was earlier, but the iPhone became accessible. The iPod became accessible. Pretty much all of them, iTunes, you the Mac. So by 2009 last when I got my iPhone 3g Apple was well known for making their products accessible, and they did it in a very clever way. It was accessible right from the outset. You didn't have to buy other stuff to make their products work. No need to buy a new screen reader or any of those kinds of things. So they spread the cost over every product that they sold, whoever bought it, so anyone who buys an iPhone can invoke accessibility today, which, which was cool, yeah,
 
</strong>Michael Bervell ** 34:09
yeah. And I think through Apple, I mean, I think the initial argument I made for why is it import to make websites accessible was an ethical argument, right? I think in Apple's case, they, they probably did the business case analysis and understood this actually does make economic sense. And I think what you see today is there is even more economic sense because of the expanding market size. Right? Think the aging population that will develop some sort of disability or impairment, right? That's really growing larger, right? Think about, you know, individuals who may have what people call temporary disabilities that are not permanent, but last for some period of time, whether it's, you know, nine months, 10 months, two years, three years, and those types of things. So I think there is, there's also a business case for it. I think that's what Apple as a case study has shown. What you bring up, though, is, does it matter? Does it really matter? Like, why companies start doing this, right? And I think that's a question, you know, to grapple with. You know, if Apple did it out of the goodness of their heart versus because they didn't want to get sued, but the downstream effects are the same, you know, does that matter? And, you know, question, Do the ends justify the means? In this case, the ends are good, at least just by the start, perhaps, but sure that interesting question so, but I do think that they have done really good work
 
<strong>Michael Hingson ** 35:27
well. And you and you brought up something which, you know we talked about, which is that you talked about one company that dealt with some of because they got sued. And litigation is all around us. Unfortunately, we're a very litigious society and in our world today. So so like with accessibe, that that I work with, and work for that company, and a lot of what I do, some people have said, well, accessibe shouldn't always use the idea that, well, if you don't make your website accessible, you're going to get sued. That's a bad marketing decision, and I think there are limits, but the reality is that there are lawyers who are out there who still haven't been muzzled yet, who will file 5060, 100 complaints just to and they get a blind person to sign off and say, Yeah, we support this, because they'll get paid something for it. But they're not looking to make the companies deal with accessibility. They just want to earn money, 10,015 $20,000 per company. But the reality is, part of the market is educating people that litigation is a possibility because of the fact that the internet is a place of business under the Americans with Disabilities Act.
 
</strong>Michael Bervell ** 36:54
Yeah, exactly. I think when you think of like, you know, what is the purpose of litigation? Again, I, as a philosophy guy, I always think back to first principles, and it really is a deterrent, right? Obviously, no one wants to get sued. And, of course, no one wants to pay damages, punitive or reparative. And so in this case, these are all examples of punitive damages that people are paying for not having done the right thing. Right? In in, in the best case, you do the right thing to begin with. But I think it's, you know, the consequence of not doing the right thing. I think, of course, there's the question of you described, kind of these lawyers, or what people call as kind of the trolls who are just kind of suing and, you know, reaping the benefits from this. And I think it's an unfortunate side effect. I do wish that there was a world where these trolls wouldn't even need to exist, because things are working perfectly, right, well,
 
<strong>Michael Hingson ** 37:45
and the reality is that it goes back far earlier than the internet. I mean, there are places, there are people who would drive around and make people in wheelchairs who might find the smallest by violation wasn't even necessarily a legitimate violation, and they would sue and so and so. It isn't anything new that is just with the internet. Yeah, it's been going on for years. Yeah,
 
</strong>Michael Bervell ** 38:11
those are the drive by lawsuits. I remember I heard about those, and I think it's, this is the digital equivalent of that,
 
<strong>Michael Hingson ** 38:16
right? Yeah, right. And it is an issue, and it is something that that needs to be dealt with, but you also talk about doing the right thing, and that's really the better reason for doing it. If you do, you really want to exclude up to 20% of your potential business by not making your website accessible. Or better yet, if you make your website inclusive for all, what is going to happen when somebody comes to your website looking for a product and then they buy it because they were able to are they going to come back to that website? Are they going to go looking elsewhere? And there are so many studies like Nielsen did studies, and others have done studies that show absolutely people appreciate brand loyalty, and when they feel that they're they're valued and included, they're going to stick with that company.
 
</strong>Michael Bervell ** 39:12
Yeah? But even with that said, right, there's so this conflict of we all logically know it's the right thing to do, there's business purpose for doing it, and yet people don't do it. Yeah, 97% of the internet is still not accessible, if you look at this correct right? And so our hypothesis release, what we take, and what I take as a business is that sometimes, if it's too hard to do the right thing, people won't do the right thing, but that's what they want to do. And so how do you make it easier to do the right thing? And that's hopefully what, what we're what we're hoping to change in the industry, is just making it easier and also letting people know that this is an issue. One
 
<strong>Michael Hingson ** 39:48
of the one of the criticisms, oh, go ahead. Go ahead. A lot of people
 
</strong>Michael Bervell ** 39:52
don't, don't do the right thing, because just don't know that there is a right thing to do. You know
 
<strong>Michael Hingson ** 39:56
right well. And one of the criticisms I've heard over the. Years, especially dealing with the products like accessibe is, well, the problem is, you just slap this AI thing on their site, you're not teaching them anything, and that's not a good thing. And with manual coders, they're going to teach people. Well, that's not true either, but, but this whole argument of, well, you just put it on there, and then you go away, which isn't true, but again, that's one of the criticisms that I've heard any number of times, and that you're not really educating people about accessibility. You're not really educating them much about it. And the answer is, look, the company that wants to do business came to you in the first place. So they obviously knew they had to do something.
 
</strong>Michael Bervell ** 40:44
Yeah, yeah. And I think when I think through it, it's like, how do you make sure that the downstream effects of whatever you do is just positive and beneficial, right? And the ideal, as we all agree, I think, would be just to build it right the first time. Whether it's physical buildings, build a building right the first time. Or, if it's websites, build the website correctly the first time. Whatever helps people to get to that stage and that level of thinking and habits I think are, are ideal
 
<strong>Michael Hingson ** 41:13
coming from your background and so on. You know now that there are two basic ways that people can work to make websites accessible. One is the traditional way where you have someone who goes in and codes in the access and puts it right on the website. And now, over the past several years, the other way that has come into existence is the whole concept of using as accessibe does AI and although AI won't necessarily do everything that needs to be done, it will do most of what needs to be done, and maybe everything, depending on how complex the website is. But what do you think about the whole fact that now AI has entered into the accessibility world and people are using it?
 
</strong>Michael Bervell ** 42:02
Yeah, I think AI is interesting. And I think AI is a tool. I think it's it's a tool that's been developed, obviously, over a long history, right? Like the first artificial intelligent computers were in the 60s and 70s, being able to predict things, and of course, you heard of AlphaGo and computers that could pay chess and all these different things. So I think we'll definitely be surprised by what AI can do as a tool, right? And the question is, it will be, you know, the panacea, the thing to cure it all. Well, we all love for that to be the case. Who knows? You know, if it'll be AI, maybe functionally, AI could do that. But in terms of compute power, you know, it won't be able to until we have quantum computing or something right, in which case maybe it'll leapfrog this whole type of technology, and maybe web page will be obsolete in a decade, and then this whole idea of even needing to use AI to fix web pages will be replaced something else, like, like Be My Eyes, or something like that. That's even more advanced. But I think, as I see it, it's a tool that can be used to make it easier. And whether it's ease of use in terms of physical effort, ease of cost, in terms of bringing down costs to you know, to make a website compliant or a digital asset compliant, or just ease of understanding, right? Someone can explain to you what these really complicated rules mean, and so you can actually think about it from day one. So I think AI as a tool can lead to ease, which can then furthermore lead to hopefully more accessible products.
 
<strong>Michael Hingson ** 43:30
Well, the first time I ran into real AI was working with Ray Kurzweil back in the late 70s. He developed a machine that would read print out loud to blind people. But one of the things that was unique about them, well, vinyl, whether it's totally unique, but certainly was unique for blind people and for most of us, was the fact that the more the machine read, the better the reading got. It actually learned, and it learned how to to understand and analyze its confidence. And so it would get better the more that it read. Chris. The only problem with that is, back in those days, the software was on a cassette that went into a player that was part of a Data General, Nova two. And so it had to learn all over again every time you rebooted the machine and loaded the program. But that's okay. It learned based on on what you were reading, but it really dramatically got better the more you read. And I think that today, the reality is that a lot of people really need to. And I would say this is true of manual coders. And I know a few who have adopted this, they'll use accessibe to do what it can do, and then they, in turn, then go and address the issues that access a B's widget doesn't do. And for me, my. My learning that lesson actually goes back to the mid 1980s when I couldn't get a job, and I started my own company selling computer aided design systems to architects. And a lot of architects would come in and say, well, we can't buy your system. Yeah, great. It works, but if we use it, we'll develop our drawings in a fraction of the time, and we can't charge what we did, because now we're not spending as much time, and I said you're missing the whole point. You change your model. You're not charging for your time. You're charging for your expertise. You don't need to charge less. And what you do is then you go off and you get more projects, but you can also do more for each individual customer that you bring in. We had access to a system that was a one of the early PC based three dimensional solid metal modeling CAD systems, so people could come into our office, or anybody who bought the product could could invite their customers in, and they could do actual walk throughs and fly throughs of buildings. They had light sources or Windows to look out. You could even see what was going on outside. It wasn't renderings. You actually saw everything right on the computer. Those are so many things that revolutionize the industry. Now, of course, CAD is everywhere as it should be, and the reality is that that I think that any manual programmer who is programming a website could use accessibe to do a lot of the work, and then an accessibe also has some tools using a product called Access flow, where they can analyze and even tell you exactly what you need to do with the things that aren't accessible, and then you can do it, but you can use accessibe to do most of the stuff, and it continuously monitors it's a scalability issue, and you don't get any scalability with manual coding at all. So again, it's the whole, as you point out, the whole tool of artificial intelligence really can make a big difference in what we're doing to create accessibility on in the internet and in so many other ways as we go forward.
 
</strong>Michael Bervell ** 47:06
Yeah, and already we're running right up on time with a minute or two left. But I think even fundamentally, what you're what you're describing, back to first principles is, is, if we make it easier, either in time or in effort or in understanding, to make things accessible. Will people do it right? Whether you're using, you know, an access to be or whether you're using another tool, there's this question, How will it help? And will it help? And I think in evaluating any tool, and really I can apply in so many cases, that's the core question task.
 
<strong>Michael Hingson ** 47:37
Since we started late, it's up to you, but time wise, we're fine. It's up to you, but I realize that we want to end fairly soon here, but I think you're right, and that gets back to the whole education issue. People really need to learn and understand the value of accessibility, why it's a good thing, and it's kind of hard to argue with losing 20% of your business because your website's not accessible. And accessible, and the reputation that you gain by not doing it can go beyond that 20% when people tell their own friends about the issues they're facing. Yeah, exactly, exactly. But it goes the other way. You make it accessible, and you get all sorts of accolades. That's going to help too. But it is a conversation that we need to have, and it's part of the whole big conversation about disabilities. In general, we don't really see disabilities as much in the conversation. When we hear about people talking and discussing diversity, they talk about race, gender, sexual orientation, so on, but they don't talk about disabilities, and disabilities tend to be left out of the conversation for the most part, which is extremely unfortunate. Why do you think that is?
 
</strong>Michael Bervell ** 48:46
Yeah, I think, I think it comes down to, I'm not, I'm not sure why it is. I'm not sure. But I think even though I'm not sure why it is, I do know what I hope. And I think what I hope is for, you know, a world where every, every part of society reflects what it's made up of, right? So you look and it's representative of of all the constituents, people with disabilities, people of different genders and races and and so on and so forth, so, so I think that's what I hope for. I think it's difficult, right? It's difficult based on the systems that have been made people's biases and more to get there, but I do think, I do think that's ultimately the hope. But I
 
<strong>Michael Hingson ** 49:30
think that a lot of it comes down to fear people. Fear people with disabilities. I think that the whole fear factor, and even with race or gender or sexual orientation, so on, some of the comments, if you listen to them, all they're doing is promoting fear which which doesn't help at all. But in the case of disabilities, oh my gosh, I could become blind or paralyzed in a second, and that fear is something that we really don't tend to you. Do nearly as much about as we should. Now I know you and I earlier talked about fear, and the reality is that that we can learn to control fear. I would never tell people don't be afraid. No such thing as not being afraid, but you can certainly learn to control fear so that you can use it again as a very powerful tool to guide you and help you, and that's what the best aspects of fear are all about. I think, yeah,
 
</strong>Michael Bervell ** 50:26
I totally agree. I totally agree. Well, speaking of fear, I would be afraid of what might go I'm a president for Section G, which is one of the sections here, HBS, and we have to go select our Class Day speaker. So I'd be afraid if I, if I missed too much of the well, if they,
 
<strong>Michael Hingson ** 50:43
if they want to hire a speaker, I'm just saying I know Mike was, I was like, Man, I wish I had met you, like, back when you're doing our, our, like alumni and friend speakers. On the other hand, we can certainly talk about next year, and I would love to do that. Well, I want to really thank you for being here. I think we'll just have to have another discussion about all of this in the future. But I really appreciate you being here a lot and chatting very, very frequently, and you're going to go off and play drums later too, right? Oh, yeah,
 
</strong>Michael Bervell ** 51:11
it's a busy I'm in my, you know, Shirley retirement era, you know, yeah, right. Go back into, back into the workforce.
 
<strong>Michael Hingson ** 51:19
So, real quick, though, you wrote a book. What's it called?
 
</strong>Michael Bervell ** 51:23
It's called unlocking unicorns. I'll send you a copy of the book, and so you can put in the show notes and everything else. Yeah,
 
<strong>Michael Hingson ** 51:29
that would be great. And if people want to reach out to you, how do they do that? Yeah,
 
</strong>Michael Bervell ** 51:34
but just my name, Michael purvell, M, I, C, H, A, E, L, B, E, R, V, E, L, <a href="http://l.com" rel="nofollow">l.com</a>, contact my website. Is there? My bio, and this podcast will be there eventually
 
<strong>Michael Hingson ** 51:46
as well it will, and you'll get all the info. Well, thanks very much, and I want to thank you all for listening. Really appreciate you listening to us today. I'd love to hear your thoughts. Please email me at Michael, h, i, m, I, C, H, A, E, L, C, we spell our names the same. H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael hingson, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and would love to to hear your thoughts. Love it. If you would give us a five star review wherever you're listening. If you know anyone else who ought to be a guest, please introduce us. We're always looking for it. And I would also say if anybody needs a speaker, it is what I've been doing ever since September 11, and I'm always looking for speaking opportunities. So please reach out and let's see if we can chat and and one of these days, maybe we'll get Michael to bring us up to Harvard we can go visit the coupe. But thanks so much for listening, everyone. Thanks once more for thanks. Once more Michael, for being here. Thanks.
 
</strong>Michael Hingson ** 52:52
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Ghanaian-American Angel-Investor, Entrepreneur, and Best-Selling Author with Michael Bervell</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/857c86a2-75f2-47ed-96e3-b4208c5ed46b.mp3?source=rss&amp;ext=asset.mp3" length="79113372" type="audio/mpeg" />
<itunes:episode>296</itunes:episode>
</item>
<item><title>Episode 295 – Unstoppable Pro Basketball Player and Entrepreneurial Business Coach with Dre Baldwin</title>
<guid isPermaLink="false">https://pinecast.com/guid/834678e9-fe66-4f1d-a87e-a8b95a873687</guid>
<pubDate>Tue, 24 Dec 2024 10:00:30 -0000</pubDate>

<itunes:duration>01:02:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9b2f1269-2c11-4fb6-9010-b1f4f195a834/UM295-Dre_Baldwin-Coverart.jpeg.jpg" />
<description><![CDATA[<p>From time to time I am contacted by someone who says they have an interesting and thought provoking guest who would be perfect for Unstoppable Mindset. Since I am of the opinion that everyone has a story within themselves worth telling I always work to learn more about the guest. Such was the case when I was contacted about our guest this time, Dre Baldwin. Dre and I had an initial conversation and I invited him to appear as a guest. I must say that he more than exceeded my expectations.
 
Dre grew up in Philadelphia. He wanted to do something with sports and tried out various options until he discovered Basketball in high school. While he wasn’t considered overly exceptional and only played one year in high school he realized that Basketball was the sport for him.
 
Dre went to Penn State and played all four of his college years. Again, while he played consistently and reasonably well, he was not noticed and after college he was not signed to a professional team. He worked at a couple of jobs for a time and then decided to try to get noticed for basketball by going to a camp where he could be seen by scouts and where he could prove he had the talent to make basketball a profession. As he will tell us, eventually he did get a contract to play professionally. Other things happened along the way as you will hear. Dre discovered Youtube and the internet and began posting basketball tips which became popular.
 
While playing basketball professionally he also started blogging, posting videos and eventually he began selling video basketball lessons online. His internet business grew and by 2015 after playing basketball he decided to leave the sport and open his own business called, Work On Your Game Inc.
 
His business has given him the time to author 35 books, deliver 4 TDX talks, create thousands of videos and coach others. Dre and I talk about such concepts as discipline, mindset and the value of consistency. Our conversation will provide many useful insights and ideas you and all of us can use.
 
 
 
<strong>About the Guest:</strong>
 
As CEO and Founder of Work On Your Game Inc., Dre Baldwin has given 4 TEDxTalks on Discipline, Confidence, Mental Toughness &amp; Personal Initiative and has authored 35 books. He has appeared in national campaigns with Nike, Finish Line, Wendy's, Gatorade, Buick, Wilson Sports, STASH Investments and DIME magazine. 
 
Dre has published over 8,000 videos to 142,000+ subscribers, his content being consumed over 103 million times. 
 
Dre's daily Work On Your Game MasterClass has amassed over 2,900 episodes and more than 7.3 million downloads. 
 
In just 5 years, Dre went from the end of his high school team's bench to a 9-year professional basketball career. He played in 8 countries including Lithuania, Germany, Montenegro, Slovakia and Germany. 
 
Dre invented his Work On Your Game framework as a &quot;roadmap in reverse&quot; to help professionals with High Performance, Consistency and Results. 
 
A Philadelphia native, Dre lives in Miami.
 
<strong>Ways to connect with Dre:</strong>
 
<a href="http://instagram.com/DreBaldwin" rel="nofollow">http://Instagram.com/DreBaldwin</a>
<a href="http://youtube.com/Dreupt" rel="nofollow">http://YouTube.com/Dreupt</a>
<a href="https://www.facebook.com/WorkOnYourGameUniversity/" rel="nofollow">https://www.facebook.com/WorkOnYourGameUniversity</a>
<a href="http://linkedin.com/in/DreAllDay" rel="nofollow">http://LinkedIn.com/in/DreAllDay</a>
<a href="http://x.com/DreAllDay" rel="nofollow">http://X.com/DreAllDay</a>
<a href="https://www.tiktok.com/@workonyourgame" rel="nofollow">http://TikTok.com/WorkOnYourGame</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi again. Welcome to another edition of unstoppable mindset. Our goal in unstoppable mindset is to show you that, in fact, you are most likely more unstoppable than you think you are, at least that's the goal. Is to try to get people to believe that it's been fun talking to a lot of people about that, talking to people about the fact that they show that they're more unstoppable than they thought they were. And a lot of people tend to to stay that right out. Our guest today is a first for me. I've not ever talked to a professional basketball player live on unstoppable mindset. And our guest Dre Baldwin was a professional basketball player for a number of years, and I'm sure we're going to get into that, along with so many other things to talk about what he does today, because he's not doing basketball as such today. He's got a company called work on your game, Inc, and I'm sure that that relates back to basketball in some way. So we'll get to it. But anyway, Dre, I want to welcome you to unstoppable mindset, and thank you for taking the time to be here.
 
<strong>Dre Baldwin ** 02:28
Oh, thank you, Michael. And you can call me Dre, yes. Dre, yeah. So okay, I I appreciate, I appreciate you having me on. I'm looking forward to this conversation. Well, we're
 
</strong>Michael Hingson ** 02:38
glad that you're here and all that. Why don't we start by you maybe telling us about the early Dre growing up and some of those kinds of things.
 
<strong>Dre Baldwin ** 02:46
Sure, come from the city of Philadelphia, PA and now live in South Florida, but always played sports growing up, dabbled in a little bit of everything that was available. So went to my mom, put me in a little tennis camp once for a week or two, played a little football, touch football in the driveways. Played baseball for a couple years on an organized level, but didn't really find my find my groove in any sports. I got around to basketball, which is around age 14, which is pretty late to start playing a sport, if you're trying to go somewhere in it. That was my situation. No barely played in high school. Only played one year, and then it led to, I'm sure we'll get into what happened after that. But for the most part, as a youth, I was really into athletics and just figuring out what I could do athletically. So no, of course, you know, in the the street, you grow up on foot races, two hand, touch football, etc, things like that. But I figured that my meaning was going to be somewhere towards using my body in some way. I didn't know how, but that's what I figured I would do.
 
</strong>Michael Hingson ** 03:47
I would presume that along all the time you were in Philadelphia, you never did encounter Rocky Balboa running up the steps of Liberty Hall, or any of those things.
 
<strong>Dre Baldwin ** 03:57
Oh, that's, that's the art museum, the Philadelphia Art Museum. Oh, the art museum. Yeah, Rocky, running up the steps. I never did that. The only reason, no, go ahead, I was saying, the only reason I never did it is because where I grew up is kind of far from the art museum. Is big city, but had I moved near the art museum, then, yeah, I would have ran up steps as exercise. I just, I just, it just wasn't in proximity to me. So that's the only reason I didn't do
 
</strong>Michael Hingson ** 04:21
it, well, that's okay. Well, so what did you do after high school? Well,
 
<strong>Dre Baldwin ** 04:25
I wanted to go to college. I knew I was going to go to college period, even if it weren't for sports. I figured college was Well, first of all, I didn't know what I want to do with my life. Yet at age 18, and the small Inkling I had that I could be a professional athlete at this point, I got that idea around age 16. I wasn't not like I was good enough to be LeBron James or Kobe Bryant, who were no so good. They skipped college and went straight to playing at the program. I wasn't that good. So if I was going to play pro, I needed four more years of seasoning, which meant I needed to go to college. So just on that level alone, I knew I wanted to go. So, but because of my unimpressive high school career, if you want to call it a career, no one was recruiting me to come play in college. So whatever college I went to would not be on the basis of sports, it just be on the basis of I'm here, and let's see if I can get on the basketball team as an unknown, unverified person. So that's what I did. I walked on at a college that happened to be a division three college. Was the third tier of college sports. Most of your pro players are sourced from the Division One level. And I did go there, and I was able to get on the basketball team. Played four years of college basketball at the Division Three level, yet, and still Michael at that level, nobody at the pro level is really looking for pros from the Division Three level. Because, again, who cares about division three players? They can pull from the Division One ranks Division Three guys. So that was my situation. Graduated from college having played, but still, at that point, nobody was looking for me to come play at the
 
</strong>Michael Hingson ** 05:57
pro level. What did you get your degree in? I have a degree from
 
<strong>Dre Baldwin ** 06:01
Penn State University in business with a focus in management and marketing.
 
</strong>Michael Hingson ** 06:05
That explains where you went later, but and kind of how you ended up, yeah, sort of, and Penn State so you were a Nittany Lion, huh?
 
<strong>Dre Baldwin ** 06:17
Technically, yeah, we never talk about, we never say that. But yes,
 
</strong>Michael Hingson ** 06:21
well, yeah, whatever, yeah, Penn State, yeah, well, that's, I didn't know that they were division three in basketball. They certainly aren't in football. But okay, and they have more
 
<strong>Dre Baldwin ** 06:33
than one no, they have more than one campus. So, well, that's true, yeah. So I went to my degree, so just so people understand when Penn State has 23 campuses. So I started at Penn State Abington, which is a division three sports school, and I transferred to Penn State Altoona, which is also a division three sports school. At the time, Abington was not full fledged d3 it is now Altoona was so Altoona was the second highest level inside the entire Penn State system, which was a four years of sports school at the time. At the time, there were only two schools in the whole system where you could play four years. It was the main campus with the football team, and it was out tuning. Nowadays, there are several others who you can play four years of sports. But back then, for many other campuses, you can only play two years. And the other piece is, when you graduate from Penn State, any campus your degree is still Penn State, regardless of which campus you graduated from, I graduated from Altoona, so my degree still just says, it just says Penn State. It doesn't say which campus,
 
</strong>Michael Hingson ** 07:32
right? And, and in a sense, does it really matter? Not
 
<strong>Dre Baldwin ** 07:35
really maybe, to the people who go to the main campus, because they say, Oh, you all went to the other ones. So they try to, in a joking way, kind of discredit it. But I only went to Altoona for basketball. I was accepted into the main campus straight out of high school,
 
</strong>Michael Hingson ** 07:48
right? Well, so whatever. But at least you got a degree from Penn State, and you can't argue with that. Yes, you're right about that. I went to University of California, Irvine, UC Irvine, and when I enrolled my first year, my freshman year was the first year they had a graduating class. It was a new campus for UC system. So 1968 they had their first well 69 they had their first graduating class. And that was the year I was a freshman. And it was a only had like about 2500 2700 students that first year. I was back there in June of this year, they have 31,000 undergraduates. Now it's changed a little bit.
 
<strong>Dre Baldwin ** 08:34
Yeah, so you were part of the first class, where they had all four classes on campus at the same time. Then,
 
</strong>Michael Hingson ** 08:40
right, and they also had graduate school. They had started doing work. It was a well known, even back then, a biology school. In fact, if you wanted to major in biology in the first year I enrolled, I went into physics, so I didn't get to be a victim of this. But they had 1600 students enroll in biology, and the way they weeded them out was they insisted that before you could really take major biology courses, you had to take at least a year of organic chemistry. And so by the time students got to the end of their sophomore year that 1600 students got whittled down to 200 so they use organic chemistry to get get people out of it.
 
<strong>Dre Baldwin ** 09:29
Oh, well, that would have worked on me. Yeah. Well, yeah,
 
</strong>Michael Hingson ** 09:33
yeah, I had no interest in doing that either. So, you know, I dodged a bullet, but, but it was fun. So you went to college, you got a degree in in business and so on. And then what did you
 
<strong>Dre Baldwin ** 09:48
do? Well, then I wanted to play professional basketball. So this is 2004 give everybody a timeline. And initially I didn't have any. Nobody was calling me. Nobody was checking for me, nothing. I tried a few things when. To a couple of tryouts for local, what they call semi professional teams that were based in the United States on smaller towns. Nothing really came of that. So the first work thing I did after college was get a job at Foot Locker as an assistant manager. So I was selling sneakers with the referee shirt and all and everything. So that was my first job out of college. I did that for about six months, and then after that, I went and got a job at ballet Total Fitness was a fitness gym that's now out of business, but not because of me. I made a lot of sales for ballet total fitness, and that's a relief. It
 
</strong>Michael Hingson ** 10:34
wasn't you, what'd you say? I say that's a relief. It wasn't you, yes,
 
<strong>Dre Baldwin ** 10:38
it wasn't me. If it was for me, they'd still be in business that was making a lot of sales, or maybe not, because people didn't like their contracts, but so maybe I contributed to the problem one way or another. So I then, in the summer of 2005 so this is a year removed from graduation, I went to this event called an exposure camp. And then, Michael, you familiar with those? Heard of them?
 
</strong>Michael Hingson ** 10:57
I've heard of it. I don't know anything about it. I can imagine. Okay, I suppose
 
<strong>Dre Baldwin ** 11:00
you can't. Similar to a job fair or a casting call in sports world. So it's where a bunch of people who want a job or want a better job, they go to this place that announces, hey, the people who can give you a job are all going to be here. And they all converge in one place. And as opposed to a job fair, where you just show up and shake hands and hand out your resume at an exposure camp. You bring your sneakers and you actually play whatever the sport is, and you try to impress the decision makers in the audience, who are there to look for people like you. They're there to scout and find talent people like you. So I went to one of these events. It was in Orlando, Florida. At the time. I still live in Philadelphia, so me and a couple college teammates who had similar ambitions to me. We rented a car in Philadelphia and drove to Orlando. It's about a 1517, hour drive, depending on traffic, and we showed up there 9am Saturday morning, hopped out the car, and that's the exact time that the exposure camp began. So I tell people, I could get away with that at age 23 Michael couldn't do it now, but then I could do it. How about the car and just start playing a two day event, and I played pretty well at that event. From there, I got two key things that I needed. One was a scouting report of a scout, a professional level Scout, who just wrote up some positive things about me that basically affirmed, like, Hey, this guy does have the ability to play at the pro level. Another thing I got was footage from those games, because you need in the sports world, you need proof of yourself playing. You can't just say you can play. You got to prove it, and the game film is your proof. So that game film was important to me, because even though I had played in college at college, I was only playing against Division Three level talent. At this exposure camp, I was playing against professional level talent. So this footage mattered a whole lot more. So with that footage, I had to be back in Philadelphia. I was still working in ballet, Total Fitness at the time. I negotiated, I had negotiated with my boss to get the weekend off just to go to this camp. Had to be back at work on Monday morning. So the camp was Saturday and Sunday, and had to be back at work on Monday so we when that camp ended on Sunday afternoon, we hopped right back in the car and drove right back home. So and I didn't sleep that Sunday night or that previous Friday night. And from there, what I started doing was cold calling basketball agents. So the way that agents work in the sports world is pretty similar to the literary or entertainment world, where the agent is basically the go between, between the person who has some ability, or at least they think they do, and the people who like to hire people with ability. And usually agents call you if you show potential, because they believe they can help well, they believe you have the potential to make money. And we know all know what agents do. They're the middleman. So if they help you make money, then they make money. Right? Of course, they want to find people who are going to make money. But no agent had ever been calling me, Michael, because it didn't look like I was going to make any money. But after I went to this exposure camp. Now I had some proof that maybe, maybe I might make some money. So at the same time, no agent knew who I was, so I started calling them. I started calling basketball agents myself, and I was selling myself to them and saying, Hey, I have this scouting report. This is some proof. I have this game footage. Here's some more proof. I called about 60 basketball agents. This is straight up cold calling. And after calling those 60 agents, I was well, through calling those 60, I was able to get in touch with 20 of those 20. I sent the footage to all 20, and one of those 20 was interested in representing me, and he's the one who signed me to become my agent. Now, when you get signed to an agent, doesn't mean you get any money, it just means somebody's working to help you make some money. And then he went and found me my first contract, which was in the late summer of 2005 August, 2005 playing in countless Lithuania. So that's how I started my professional basketball career.
 
</strong>Michael Hingson ** 14:33
So you weren't playing in the US, and it was a long commute to go to Lithuania. So, so how long did you play there? Then? What happened? Well,
 
<strong>Dre Baldwin ** 14:42
each year, for almost 10 years, playing ball, every year I was in a different place. So I never played in the same place more than one season. So I was in that year, I was in Lithuania. I came back to the USA later, later in that in the middle of that season, and I played for a Troy. Traveling team in the USA. It wasn't the team that any of you would know from TV, but play for a traveling team in the USA. Then from there was Mexico from there. After that, you had Montenegro, you had and this is as years are going on. So I don't know when you go through every single one, but I'm just fast forwarding here. Yeah, Mexico is Montenegro. There was Germany, there was Croatia, there was Slovakia. There was a couple other places. I'm not thinking of right off the top of my head, but this was between 2005 and 2015 these are all the different places that I played. Sometimes there were gaps in my schedule. I'm sure we'll talk about that. And there were other things I was doing besides just playing basketball, because the life of a professional athlete, for those who don't know, is a long day of work for us, might be four hours of committed time at work, that's all told. So we have a whole lot of time on our hands. So athletes tend to do other things besides play sports, because we have the time and space to do so,
 
</strong>Michael Hingson ** 15:55
right? And so how did you fill your time? Because you couldn't practice all the time,
 
<strong>Dre Baldwin ** 16:00
right? Yes, physically, there's only so much practice you can do. So I am an internet geek, a closet internet geek. So what I was doing, even back to when I was a child, I was always into computers. So I'm sure you remember given the frame that you gave me here, but I remember the days of the one computer in the whole school, we had a room called the computer we had. It'd be one room with maybe a couple computers. When I was in high school, there was one room with enough computers for everybody. But when I was in second grade, there was one room with one computer, and there was this the green screen, and we would play Oregon Trail and games like that in the computer with a little floppy disk. So that's as far back as I go. So I was always into computers, even back then. And then by the time I graduated college in 2004 now, we were starting to get what I guess people call web 2.0 so this was the Internet where you could kind of create your own stuff, even if you didn't know anything about the back end of the internet, like coding and HTML, etc. So that was about my era when I got out of college, and when I saw that during college, I said to myself, this internet thing, I'm going to do something on the internet. I didn't know what, but I knew I was going to do something. This is before we had we didn't quite have social media yet. We had some software or platforms where you could kind of make profiles and talk to people, but it was nothing like what we have now. So anyway, to answer your question, finally, in 2005 I took the footage from that exposure camp that I went to and at this good footage that I had this. It was not a link that I got this footage on. This is not a download. This was this thing called a VHS tape. Mike, you remember those? Oh, yeah, yeah. So the VHS tape was the format for my footage. It
 
</strong>Michael Hingson ** 17:42
was VHS and VHS, and not beta max, huh? And not
 
<strong>Dre Baldwin ** 17:47
that old, not that old. Remember VHS? Only the VHS the farthest back that I go. So with the VHS tape, I knew that no you can lose this. You can leave it in the sun. You can get it dropping in mortar. You destroy your footage. I needed this footage to last forever, so I took it to an audio visual store, and they transferred it onto a data CD, and that CD I uploaded to, I took the footage off that CD and uploaded to this new website called <a href="http://youtube.com" rel="nofollow">youtube.com</a> and this website claimed that you could publish as much footage as you want for free. Now, yeah, and I said clean, because 2005 nobody knows is this YouTube thing going to stick around? So I put my footage up there and didn't think anything of it, because, I mean, who cares about putting videos on YouTube in 2005 and maybe six months later, I went just to check on the website make sure it still existed, and there were people who were leaving comments on my video. I didn't know. These people. Didn't know who they were or why they were looking for me. Turns out, they were not looking for me. They were just looking for a basketball period, and I happened to be providing it through my footage. And they were asking questions like, Where do you play? What schools you go to, how often do you practice? They just want to know more about this random person who is showing them this guy looks like he can play basketball. So who is he, and they were hoping maybe that I might give them more of what they were seeing on that footage. And that's it wasn't immediate, Michael, but over the next maybe year or two, the light bulb went off in my head that, hey, these players are just looking for help with basketball, right? And I can provide it, because I do actually practice every day. I can actually play. I'm at the pro level now, and at this point, by about 2007 I had this cheap little digital camera, $100 digital camera, because it's before we had cameras on our phones. So now I could just bring this camera with me to the gym every day, because I go every day anyway. Only difference is now I'm going to film myself working out, and I can take little pieces from what I do, and I can put it on his YouTube site, and if it can help some kids out and maybe stroke my ego a little bit, because they're happy to show them how to play basketball, and why not? So that that was the seed of what led to me building my name on the internet well,
 
</strong>Michael Hingson ** 19:53
and that makes sense for me when I started at UC Irvine back in 19. 68 that was the first time I really encountered any kind of a computer. And what we had were, well, we had in a building, mainframes and terminals around the campus, but we certainly didn't have individual machines. A little bit later on, I started to encounter, for a variety of reasons, more mini and micro computers, like the digital equipment, PDP, 8e, and Data General, no, but to later on, but mostly it was all terminals connected to a big computer. Actually, there were two big computers and and that was, that was what we did. Now for me, of course, it was more of a challenge because all of it was very visual, right? And back then, we didn't have software to make computers talk or anything like that. So there were other adaptions that adaptations that I had to do, but I know exactly what you're talking about. And then I appreciate all the the the challenges and things that you ran into. But obviously it worked for you. And by putting that stuff up on YouTube, I knew you were going to what you were going to say, and how that actually started to open the door. You're right, yeah, which is cool. Well, you So you started helping people by putting up shots and so on. So what happened from that? I assume that more and more people wanted to know more and more about you and what you did and and started asking more questions
 
<strong>Dre Baldwin ** 21:28
between 2005 when I first put the first footage up in 2009 I was putting video out sporadically. So every now and then Michael, I put a new video up on YouTube. I would record my workouts, but I didn't always put something up. So one thing about basketball, as in almost any profession, is that you're doing a lot of the same stuff over and over again. So it's not like I keep putting up the same video me doing the same drills. So I was just put stuff out randomly whenever I got around to it. On top of the fact this is compounded by the fact that there was nothing personal to gain from having people on YouTube watching your video again, you can get a little bit of an ego boost. But other than that, there was nothing tangible to get out of it, so I didn't really care. And mind you, at the same time, I'm playing basketball, my main thing is actually playing basketball, not YouTube. So in 2009 what happened is, Michael, I found myself unemployed, so I was in between jobs, waiting for the phone to ring, and the phone was not yet ringing. I wasn't sure if or when it was going to ring. Good news is going back in the story a little bit. And I got introduced to what I found out to be network marketing when I was in college, and I just wanted to a bulletin board posting about making some money, extra money in the summertime. Turns out some guy was doing network marketing, and I had gone to a few of the meetings. Didn't stay in the in the industry or build a business, but I go into a few of the meetings where a couple breakthrough things happened in my mind. Number one is that the speaker on the stage was talking about business in ways that my college experience had not taught, never even touched on. So that was one that was eye opening. Number two is that the speaker said, if you're going to build your business, you must also build yourself at the same time, because your business cannot business cannot grow any more than you grow. And that made perfect sense to me, and that introduced and then he went on to introduce the concept of personal development, or reinforce it to the people who had heard the message before. That was a phrase I'd never heard of before. I'd always been into reading and human psychology, but I didn't know there was a term called personal development. And number three, he mentioned a couple of the books that he was suggesting that everyone read, and he name dropped some some authors like Napoleon Hill and Zig Ziglar and Brian Tracy and Jim Rohn and Errol Nightingale. And I'd never heard of these people, but I kept them in mind, even though he sold us outside of this hotel room, there's people selling books with these same authors. Just bought a book. Well, I was a broke college student. I could not afford the book, so I didn't buy the book, so I didn't buy the books, Michael, but I went on eBay when I got back to college, and I bought some pi rated copies of some of these books. And there were two of them that made a big impact on me that led to what happened in the future. One was thinking, Grow Rich by Napoleon Hill, rich, right? Which showed me that there's a way that you could intentionally and consciously alter your thought patterns that lead to an alteration in your actions. And the other was Rich Dad, Poor Dad, by Robert Kiyosaki. And when reading that book, I realized, okay, there's another way that you can earn revenue and make money in life, aside from what my school teachers, college professors and parents were demonstrating to me. And this is what really set me on the path toward entrepreneur. Entrepreneurship. These, these, this little story I'm telling you here. And this all happened in the middle of my college years, right? So 2009 I just finished reading. I've always been reading. So I just finished reading another book, which was almost like the the New Age version of Rich Dad, Poor Dad. And it was made for people who knew how to use computers, and it was called The Four Hour Work Week by Tim Ferriss. And Tim was talking about similar it was a similar direction as Mr. Kiyosaki. Difference is Tim Ferriss was telling you how to do all of these things through the internet. He was the first person, for example, that ever heard say you can hire someone to work for you who doesn't even you know. Even physically met. They can live in India or the Philippines, where they cost the living is a lot lower than the United States, which means you can pay them less than you need to pay an American, and they can still do the same job as long as it's on the internet. I never heard anyone explain it, and then he explained exactly how to do it. And he talked about, know, how you need to structure, how you talk to them and deconstruct things. And my mind, my mind works in that way. So it was perfect for me. So all that is said to say 2009 Michael, that flashed forward in the story when my when I'm unemployed and trying to figure out what to do, I asked myself a really important question, which was, how do I combine these three things? One is my ability to play basketball. Number two is me being an internet geek, and number three is my desire to earn revenue in a way that I control. And what I just explained, the backstory tells you why all three of these matter, right? So that's how I started to build what we now call a personal brand. At the time, that was a new phrase. So when I what I started doing was, first of all putting videos on YouTube every single day. Because another thing that happened about that? Yeah, so another thing that happened at that time Michael was YouTube got purchased by Google and Google, and people don't remember this, maybe, but YouTube was not monetized up to that point. So YouTube was losing a lot of money. It was very popular, but they were losing money because they were spending all this money on the the space to hold all these these videos, but they weren't making any money. So by monetizing the site, ie that means putting advertisements on the videos. There was a time those of you listening that you could watch YouTube all day with no ads, but they started putting ads on the videos, and this allowed them to make money, and it also allowed them to share in the profits. So people like myself, the more videos we put out, and the more I got viewed, the more money we made. So I started making videos every day. Other thing was, I had always been blogging. I've always been a big reader, always a big writer. So I started writing more often, just about my experiences playing overseas. And also I started writing about my background in basketball, and also about how to play overseas, because there's a a niche market, but a hungry market of basketball players who believe they could play overseas the same way that I've once believed it. The thing is, is, unlike being a doctor or a lawyer, there's no, like, quote, unquote, official documentation on how to do it. So I started writing and explaining that, because I have the ability not only to have done certain things, but also I'm pretty good at explaining them. So I started doing that. That was the writing piece. And as I continue to do this, people started to know my name on the internet. So then I started to become kind of a, what we now call an influencer, specifically for basketball players, because of what I was doing online. So this all happened during that about 2009 to 2000 maybe 11 period, and the two other pieces I'll add to this cap, this long answer to a short question, which is also Tim Ferriss introduced this concept of you can sell your own products on the internet. And he gave a little experiment on how to test out the market viability. I did it. I started selling my own products. My first two products, Michael, were $4.99 each. That was the price. One was for dribbling the basketball. Ones for shooting the basketball, and they started selling immediately, as soon as I put them out. And the reason was because I had a hungry audience who was already following me, and I had already built a relationship with them, not because I was any type of marketing expert, but I kind of was. But by accident, I didn't, I didn't think of it as marketing. I just thought of it as I had something they want. And the last thing is, self publishing became a thing. So I told you I told you I was a big reader, big writer, so now I can write my own books, and I didn't have to go through a publisher to do it, because I always had the idea writing a book, but I didn't know anything about going through the traditional publishing process, which eventually I have done. But at the time, I wasn't thinking about doing that. But now I can write a book, and I can put it out tomorrow if I want to. So that's what I started doing. So all of this happened between 2009 and 2000 1101. More piece. I'm sorry. Lot of things happen in this period. One more piece was that the players who were following me online, basketball players, 99% of my audience, they started finding out about my background, because every now and then I would reply in the comments telling them, oh, well, I only played one year of high school, or I walked on to play in college, or I played overseas because I went to this exposure camp, or I would make a video just talking, just explaining these things, because I got asked the same question so often. And when players found out about this background of mine, they started asking questions about mindset. They started asking me things like, what kept you disciplined? What keeps you disciplined to keep working out because you put these videos out every day, or, where do you get the confidence to show up and perform at an exposure camp when you only have two days basically to make or break your career? Or why'd you keep trying when you were getting cut from your high school team over and over again, because they would say, hey, Dre I got cut from my team, but I feel like quitting. So why'd you keep trying? What is it that kept you going? Or they would ask something about, how do you get started now? How do you get started playing overseas? How do you get started getting known on the internet? Because now, internet? Because now this is when we start to have the seeds, Michael, of this generation of kids who, instead of growing up wanting to be a police officer or a firefighter, now they want to be YouTubers, because this is what they're seeing. And I was, I guess I was that to them. So they just want to know, how do you get started with all these things that you seem to be doing? Troy, so you. Now that's the end of my long answer to your short question. All of these things happen around a three year span, and that's kind of what sent me in the next direction I ended up going.
 
</strong>Michael Hingson ** 30:08
So I'm curious. One thing you said earlier was that one of the things that you discovered by going to the meeting of the network marketing guy was that he was telling you things that were significantly different than what you learned in business courses in college. What kinds of things were different?
 
<strong>Dre Baldwin ** 30:31
Well, so much so number one, the guy, well, the first, first thing is, I'm sure you've been to a network marketing meeting before. I everybody, I think my age or older has been someone so in these meetings, the first thing that they do, I would say, about 70% of the presentation is just helping you understand a different way of thinking about earning money and just money period. And the other 20 to 30% of the presentation is about the actual product or service that you would actually be selling if you were to take advantage of the join the business opportunity, as they call it. So the first thing is, they help people understand that to make more money, most people just go looking for ways to do more work, put in more time, put in more hours, when they explain instead, you should look for ways to have a network, or for ways to have assets that will do work for you, so you're making money, even if you're not doing the work. And then you language it in a way that makes it simple for the everyday person to understand, not the way that I just said it, but they make it really simple to understand. That's the first
 
</strong>Michael Hingson ** 31:32
thing. But the reality is that while people may or may not realize it, anybody who tends to be very successful in business has probably essentially done the same thing, whether they acknowledge it or not. So I mean, I appreciate what you're saying anyway. Go ahead, yeah.
 
<strong>Dre Baldwin ** 31:47
So that's the first thing. Is they help you understand that to make more money is not give more time to your job, whatever, because most people there have a job may introduce the business for the first time like myself, and many of them no older than me. So that's the first thing. The second thing is them helping you understand that, hey, it's possible to have other people working for you, which everyone logically understands, but most of us have this block in our minds that to get people working for me. Well, first of all, I had to have my own company. Secondly, I got to make a lot of money. And third, I got to go find the people. Fourth, I got to teach them what to do. And fifth, I got to watch them. And network marketing kind of handles all those problems at the same time. Because if you join the business and you get other people to join with you, the system teaches them all that stuff. You don't have to spend any money to get them on your team. You don't actually even be having you don't have to be making that much money yourself to get someone else on your team. And every time they make money, you make money, right? So it kind of solves all those problems of getting people on your team to where their efforts put money in your pocket without you having to do all the work. So that was the second breakthrough that happened in that meeting, and the third breakthrough to me, Michael, because I've always been a person who I consider myself a critical thinker, and I try to be as logical and as objective as I can be. As I already told you, I have a business degree from Penn State University, so I'm thinking to myself, why haven't any of my college professors ever mentioned anything is being told to us in this meeting? I just didn't understand it. Why are they not talking about this? Because it sounds like it makes perfect sense. So if it's wrong, maybe they can explain why it's wrong. But if it's right, why are they not talking about it? So these are the three biggest things that stuck in my head after I went to that meeting.
 
</strong>Michael Hingson ** 33:26
How did you or what did you discover? Was the answer to that last one, why they don't talk about it?
 
<strong>Dre Baldwin ** 33:33
We have a whole conversation on that so I understand the answer is that the system that we have in the United States, especially educational system is designed to produce employees. It's designed to produce people. We're going to go work for somebody else and work out your no salvation for someone else. Because if you are, this is just my my opinion here. If you are independently making your own money, then you are less controlled, and you are, it's harder to keep you under the thumb of anything or anyone else, and you can do or say, you have much more freedom. Let's just put it that way, when you have your own business and you're making your own money, as opposed to when you work somewhere and they set the rules upon you. So I believe the educational system not I believe, I know the educational system was initially created the way that it is to train people to be ready to be ready to go work in factories during the Industrial Revolution. Now we're not in that space anymore. Now it's more mental work than it is physical labor. But the system is the framework of the system still exists the exact same way teaching
 
</strong>Michael Hingson ** 34:33
entrepreneurialism, if you will, is still something that is not nearly as common as it as it really probably should be correct. Yeah. So that happens. Well, so how long did you continue to play basketball?
 
<strong>Dre Baldwin ** 34:48
I played basketball to 2015 so by this 2009 to 2011 period. Now I basically had two, if you want to call them jobs, neither one of them was well, basketball is technically a job. If you're a contractor, but I basically had two jobs playing basketball, and I have this internet thing going on that we now call personal brand, or you can call it a business, but I wasn't calling it either of those back then. I was just a guy who was known on YouTube, and I sell products, and I got books, and there was no word for it. So in this time period that last four or five years that I was playing basketball, of course, I'm traveling back and forth and playing, but as I told you, our long days of work are four hours, so I have plenty of time on my hands. So I'm blogging, I'm making videos, I'm updating my website. I'm making more programs, because when those first two four hour and 99 cent programs started selling, I said, Well, I know I got more about basketball than just two things. Let me just make programs for everything that I know. So I just made programs for every single aspect of the game that I understood, and I just kept putting them out. And I just was selling those programs to the point that I was making money online. And I got to the point probably about 2010 that I remember telling a friend that whatever this is that we're going to call this, that I'm doing on the internet is going to be bigger for me than basketball. I can see that very clearly, Michael, it's just for the simple fact that athletes have a very short shelf life. You can only play a professional sport for so long, no matter how good you are, because the body can't keep doing that at that level forever. But what I had created when I started selling products was what we call intellectual property. And you can create intellectual property forever, as long as your brain works and you can either write or you can talk or some way of communicating, you can sell intellectual property your entire life. You cannot sell physical property, at least not through your physical body, forever, not in the sports realm. So I knew my time was going to end in basketball, and my time using my brain to communicate something and sell it, hopefully that would never expire. To this point, I'm it's still true, so that's how I knew what I was going to be doing next. So
 
</strong>Michael Hingson ** 36:46
you played basketball, but eventually, I gather that what you're really saying is you made the decision that you were going to go into to doing the marketing, to strengthening your brand and creating new intellectual property, and you were going to do that full time?
 
<strong>Dre Baldwin ** 37:03
Yes, absolutely. So I was doing it from, again, my 2010 and 2015 I guess you could call it part time, right? And, but again, you had the off season, and I had a lot more time doing that than I had on the basketball court, right? And it was just building the business. Because remember the network marketing experience, reading Robert Kiyosaki, reading Tim Ferriss. I knew I wanted to go into the business world, because after sports, you start to do something. I mean, it's not like you just sit around do nothing for the rest of your life. You're 30 something years old. I was 33 when I stopped playing, so I knew there was something else that I was going to be doing, and I knew I didn't want to go the traditional route. So I knew that from watching my parents, I knew that from listening to my college professors, and I knew that from looking at my college classmates, I said, I'm not like these people. I need a different option. What else am I going to do? So I already knew that route was my route.
 
</strong>Michael Hingson ** 37:51
When did you come up with the the title and the concept work on your game?
 
<strong>Dre Baldwin ** 37:57
That same time period about 2009 so this was early in the days when I first started publishing on YouTube a little bit more consistently. And my audience is steadily growing, of athletes at this point. And athletes were starting to just ask me a lot of questions about, help can you help me with this? Help me with that? And one day, I was in a 24 hour fitness gym here in Miami, as a matter of fact, excuse me, and I just had my camera with me. My little $100 camera still had it, and I was finishing a workout on my own at about four o'clock in the morning, because I was couldn't sleep, so I just went to the gym, and I was stretching after my workout. And I remember recording this video. It's about two minutes long, and it's still on YouTube to this day. And what I said in the video was that a lot of you players, the reason that you all are having trouble getting better or making a team or you play, but nobody wants to give you the ball is because you all are spending way too much time watching me on youtube or playing Xbox than you are actually doing what I'm doing, which is being in the gym and literally working on your game. So I said in a little bit more colorful language than that, but when I put that out there, Michael, people really loved the phrase. They loved the phrase work on your game because they hadn't heard it used so forcefully in such a way. And it took about a year and a half of people repeating it back to me, seeing me in a mall, seeing me on internet, and saying it when I realized, you know what, I could just name. I can put a name on this and call it work on your game. Because the good thing about it is, because I already had this business mindset. Even though a lot of these players only knew me for basketball, I was thinking bigger than just basketball. And the phrase, the great thing about the phrase is that it doesn't limit you to sports. So that's where I first said it,
 
</strong>Michael Hingson ** 39:32
right, which makes perfect sense, you know? And and one of the things that I'm reacting to is when you said earlier that people kept asking you, well, why did you continue? Why did you keep working and trying to get on basketball, even though you didn't get very far in high school and you did some in college, but you never got to be pro, and then you eventually went to the resilience camp and so on. But ultimately, a lot of it comes down to discipline. Uh, and you, you chose to be disciplined about what you did, which I think is really a very important thing. So the question I would ask is, why is discipline such a very important part of success?
 
<strong>Dre Baldwin ** 40:16
I believe it's the biggest differentiator between, if you have people who have potential or resources. Biggest differentiator between who actually makes it and who doesn't is who has discipline. Because if everyone in the room has potential and everyone has access to resources, information, knowledge, talent, etc, the person who's the most disciplined is the one who's going to get the most out of the opportunities that are in front of them. And I believe so few people have discipline that it becomes the opportunity. Because I tell people, Michael, the opportunity is always in the opposites. So you just look around at what most people in any space are doing. If you could just be the opposite of that, that's where the opportunity is. You just have to ask yourself, all right, looking at how everybody else is and what everybody else is doing or thinking or saying, if I looked at the opposite of that, where's the opportunity? Because the opportunity somewhere over there. So if you just wrote, you'll find it so discipline, easy differentiator, because most people are not disciplined,
 
</strong>Michael Hingson ** 41:10
no and and even the people who are, they're generally looking for that difference that they can take advantage of, which makes perfect sense. How about discipline and how it actually helps in building confidence?
 
<strong>Dre Baldwin ** 41:28
Great question. Well, discipline produces confidence, and most people don't go looking for discipline, even though everyone understands that they need it. If you ask, if you stop the 100 people on the street and say, Do you need more discipline, everybody will laugh and say yes. And they can point to several areas in life in which they need it, but most people don't have it, even though everyone claims that they need it, because this is one of those things. But if you ask 100 people, would you like to be more confident, and in what area, most people would also say yes. The challenge is, most people don't know how to go about getting confidence. They don't know how to get this one either. But confidence, since you want it, confidence comes from discipline. So the more disciplined you are, the more confident you'll become, because discipline is basically about doing the work consistently, and confidence is your belief and your ability to do a thing. So the more you do your homework, so to speak, the more prepared you are for the test. If people can follow that metaphor, and that's what confidence is really about. And a lot of people tend to think confidence comes from faking it until you make it, or pretending that you're something that you're not. The problem with that is eventually you had to stop faking and then you have to go back to being who you were before. So you don't want to be on this roller coaster of up and down. Instead, you want to become it. And the way you become anything is by embodying it, by doing the things that that person that's you, the future version of you would already do. All you have to do is figure out what's the process, what are the disciplines of that type of person that already exists? You can model after that, follow the structure that's already been put in place by someone who's already done it, or already has become it. You follow it, and you can get the same result. So that's where confidence actually comes from, and it's based on following the disciplines, and you follow disciplines when you simply have a structure to plug yourself into.
 
</strong>Michael Hingson ** 43:06
I am also a firm believer in the fact that if you try to fake it, people are going to see through it. People are generally smarter than people who fake it. Give them credit for being and the fact of the matter is, you can fake it all you want, but they're going to see through it. And the reality is, if you're authentic, no matter what you do, you're going to go a whole heck of a lot further Anyway, yes. So the other thing is that, when you're dealing with discipline and so on, another sort of phrase that comes to mind is the whole idea of mental toughness and and you've gotta be able to become tough enough to be able to cope with whatever you know you're going to be able to do, and you've gotta have the conviction to make it happen. That means you gotta be pretty tough internally,
 
<strong>Dre Baldwin ** 43:54
yes, and that's another differentiating factor. All of these are differentiators, but mental toughness is about understanding that no matter how prepared you are, no matter how disciplined, how confident at some point along the way, many points along the way, things are not going to go the way that you expecting them to go. Something's going to go left, that you expect them to go right, a person's going to let you down. Just something randomly pops up that throws a wrench in your plans. And what people should understand is that everyone has these kind of things happen to them. Everyone has stuff happen in their lives. There's no one who is immune to this. The difference between the people who get to tell their story and everyone else, because everyone has a story, but not everyone has the luxury of getting their story heard, is that the people who get to tell their story are those who persevered through the stuff and came out on the other side to where they can tell their story. They created some success despite the stuff that they went through, and now, because you created the success, now you have this credibility, and you're on this sort of pedestal that makes people want to hear what you have to say and hear about your story. But it's not that the people who are in the audience don't have a story. Is simply that until you create a certain level of success, people don't care to hear your story. They only want to hear the story when you become a success. But you can't just be a success with no story. Instead of person who hasn't gone through stuff but they became quote unquote successful, nobody wants to hear that either. So you have to go through the process of going through the stuff, going through the challenges, the times where it looks like you're going to lose and you figure out a way to make it work. Then, once you're a success, now you get to tell your story. So that's what mental toughness is about.
 
</strong>Michael Hingson ** 45:27
I wrote a book, and started it around the time the pandemic started began, and the idea behind the book was to teach people to learn that they can control fear and that fear doesn't need to overwhelm them and blind them and make them incapable of making decisions. And if they truly learn about fear and how to use it, they can use it in a very positive way to further them. And of course, that's for me. The example is what I learned in order that, as it turns out, I survived being in the World Trade Center on September 11 and escaping with a guide dog. And it's and it's all about really learning those skills, learning to be tough, learning to persevere, and at the same time, being, I think, resilient, and being able to go sometimes with the flow. You talked about the fact that, in reality, many times things will happen that you don't expect, and it can can take you down. But the other part about it is, if you analyze the things that are happening to you, especially when there's something that you don't expect happening, and it occurs, what are you going to do about it? What do you learn from that? And that's, I think the thing that most people never really discover is that they can go back and from all the challenges they face. They're not failures, and they can learn from that, and they just don't do that.
 
<strong>Dre Baldwin ** 46:50
I agree with that completely. Is that, well, one reasons people don't tend to not look back often enough at the things that they've gone through, and also people are just not very people tend to not want to be too much of a critical thinker about themselves. Now, people will be critics of themselves or criticize themselves, but being a critical thinker doesn't necessarily mean beating yourself down. It just means looking at the situation and asking yourself, uh, given the same circumstances, if i What did I overlook at the beginning? What did I not notice that I sort of noticed, and of course, looking at what we know now after going through the situation, maybe what what I have done differently. But a lot of people don't take the time to really think critically about their own lives and their own situations. Therefore, they miss the opportunities in kind of debriefing, so to speak, as you describe it. And
 
</strong>Michael Hingson ** 47:35
the other part about that is they don't develop, if you will, the mind muscle to be able to analyze and be introspective and learn from the challenges that happened, or even when they do something well, could I do it better? We don't. We don't tend to do that. And I think that so many people become so critical of themselves, it's a very negative thing. And I used to say it, I'm my own worst critic, because I like to listen to speeches that I give and learn from them. But over the past year, year and a half, what I really discovered is wrong thing to say. It's not I'm my own worst critic. I'm my own best teacher, which is absolutely true. I am the only one that can really teach me. And my own best teacher puts everything in a much more positive light. That's right, and which is cool. And you know, you, you, you certainly demonstrated a lot of personal initiative. You You stuck to it. You were mentally tough, and so on. And you build a business, and now that business, I gather, is pretty successful. You've written, what, 35 books, you've created lots of videos, and you continue to do things. What do you think the most important thing is that people get from you today and that they've gotten from you?
 
<strong>Dre Baldwin ** 48:51
Great question. Well, I'll tell you the answer that I've gotten from people who work with us because I asked that question, I asked them, or I framed it by saying, I know, and you know, Mister client, that I'm not the only person in the world who does what I do, not the only person offering what I offer or talking about what I talk about. So what is it about my material? If you see an I sent an email, you see I just put out a video, or you're getting in a conversation with me, what is it about my approach that makes it different from anyone else who might be offering something similar in the marketplace, and the common answer that I get every time is, it's your style of delivery. So it's Dre you're no nonsense. You're no fluff. You get straight to the point. You're honest, you're objective, you keep it real. You do a good job of explaining different angles of things, while at the same time letting people know your opinion. So I just people tell me they just appreciate my style of communication. But nobody ever says, Dre you're the best in the world when it comes to talking about discipline or confidence or writing books or entrepreneurship or nobody ever says that even though I may be the best in the world, nobody says I'm the best in the world. They all say, we like the way that you get your point across. That's what they appreciate the most.
 
</strong>Michael Hingson ** 50:01
Well, and I, I would buy into that anyway, because I think that authenticity and telling the truth in a way that that people can accept it is so important and and so often we don't see that. So I can appreciate them saying that to you.
 
<strong>Dre Baldwin ** 50:18
Well, thank you.
 
</strong>Michael Hingson ** 50:20
Me why? Yeah, go ahead. No,
 
<strong>Dre Baldwin ** 50:22
I agree.
 
</strong>Michael Hingson ** 50:24
Well, there you go. We'll see, see. Okay, we both bought into that one. Why is discipline more important than motivation? I mean, everybody talks about motivation. There are a lot of motivational speakers out there. I know that a lot of times I'm providing motivational or inspirational talks, but and I suspect that the answer you're going to give will explain the but, but, why is it that motivation isn't nearly as as crucial as discipline? Well,
 
<strong>Dre Baldwin ** 50:51
just like you, Michael, I will give out motivational messages as well, so to speak. And if someone is booking me to speak and they say, need a motivational speaker, I'll take it right? They want me on the stage, so I'm good with that. The thing is, motivation and discipline are not diametrically opposed, and sometimes when we talk about these things, people tend to get the idea that they are like enemies. They're not enemies. They work together. The thing is, motivation comes and goes. We don't know when motivation is going to show up. Sometimes we're motivated, sometimes we're not, discipline always shows up. So even in the times when we are not motivated, if you're disciplined, you're still going to go to the gym, you're still going to write the next 500 words in your book, you're still going to record your show, you're still going to do the paperwork you're supposed to do. You'll still check your email inbox, whatever it is that you're supposed to do for the discipline. So motivation, if and when I have it, great, but if I don't have it, no one would know the days that I'm not motivated, because I'm still going to do the same work. So motivation is a good thing because, again, it'll get people fired up. It'll get you moving. It can light a fire under someone and get them to do something that they otherwise would not have done. The problem is motivation is much more temporary than the long term effects of discipline. So when people are going around looking for motivation, especially at the professional level, you're setting yourself up for a problem. Because at the professional level, you're getting paid to do something as your main occupation, which means you have to deliver consistently. The problem is motivation is not always there. So what will you do when you're not motivated? This is where discipline picks up. So what I advise people, and I give them a whole structure for this, is you need to take their short term motivations and convert them into long term disciplines, because that's the one that you can
 
</strong>Michael Hingson ** 52:31
count on. I would also submit that those long term disciplines will greatly enhance the amount of time you're motivated as well. Good point, because the the reality is that the discipline and the things that you do consistently are going to lead, when they work, to having a much more motivational experience. Yeah, you're still going to have challenges, but when you go back to it and say, but this is what I do, and I'm going to continue to do it because it works and so on. That's going to help motivate you as well.
 
<strong>Dre Baldwin ** 53:04
Yes, I agree. If you're showing up consistently with the disciplines, it's also going to start producing results. And when you're getting results,
 
</strong>Michael Hingson ** 53:14
is much easier to get motivated. So it also gets down to establishing a mindset. You know, when I I talk about escaping from the World Trade Center, I talk about what I learned ahead of time, about how the whole complex worked, all the procedures to evacuate, all the the emergency exits, and learned a lot, as opposed to relying on reading science, which most sighted People would do. But that created a mindset, and that mindset is what really allowed me to be able to function and escape, because the mindset said, you know, what to do. And that was such a strong mindset that it actually worked, and it got me out of the tower, I think, which is exactly what I wanted to be. But, you know, the ideas mindset is extremely important. But what's the difference between, or better yet, what's the connection between mindset and execution in kind of high performance or any kind of environment? Great
 
<strong>Dre Baldwin ** 54:14
question. Well, it's the being, doing, having formula. So who you are being as a person is the way you think, the way you see yourself in the mirror, the mindset that you're in, that leads to the actions that you take and how you do those actions, and that leads to the results that you get, the outcomes in your life. So the challenge that many people come across is that they focus only on the having and the or they focus on the doing and having. So they focus on doing stuff which encompasses hard work, effort, trying again that didn't work. Let me do something else that didn't do something else. And most people just go through a cycle of that their entire lives. They just keep doing stuff and looking for that doing to lead to a certain outcome, and when it doesn't, they just double down on doing or triple down or quadruple down on the F. Hurts, and this is where you get the the concept, the idea that hard work is the key to success, because for several reasons. First of all, because people don't even understand the being part, it has never occurred to them. So all they know is, do stuff, do I have the outcome? No, do more stuff. Do I have the outcome? No, and wash, rinse and repeat the that's one reason why people are so stuck on this concept of hard work to create success. Another reason is that a lot of people who become successful, indeed, they are noted for being successful. If you ask them, how'd you become successful? Michael, most of them say, hard work. They say, Well, I just I worked everybody. I showed up early, I stayed later, I just work hard and everyone else. That's why I'm more successful than everyone else. But we know this is nonsense, because the maintenance man in a high story building does works harder than the CEO, but the CEO makes 100 times more money. So we can't say that hard work is the key to success, and even if they work the same amount, CEO is making a whole lot more money in the maintenance man. So that is not the key to any outcome, whether you want to call it successful or not, because there are a lot of hard working people who do not achieve success. And another reason why this is what people believe in is because hard work, at least, can be counted and measured. I can count how many hours that I worked, I can count how many emails I sent. I can count how many hours I spent in the gym lifting weights and how many repetitions that I did. And that can satisfy me to say that I did it. It it can satisfy me to post in my workout app that I did this long of a workout, or share on my to my followers on social media that I'm in the gym at six o'clock in the morning. And the things that people do are measurable. They're visual and they're easily understandable, but being is intangible. You can't touch it, you can't count it, you cannot measure it. It has an effect, but since you can't count it and measure it, people tend to discount it. It's the reason why, I mean, you know, as well as I do Michael, that mindset, as valuable as it is, isn't valued nearly as much as it should be, and it's harder to sell mindset and mentality to people than it is to sell actions and steps to people, because we can count and measure steps. You can't count and measure discipline and confidence and mental toughness, even though the only way we can take the right steps is if we have the right mindset. So we got to kind of package mindset in with the tangible things that the average person understands. So we have to kind of feed it to them, where you would feed medicine to a dog, so to speak. So this is the reason why a lot of people tend to focus more on the action steps, steps, rather than the mindset stuff, even though, I think you probably would agree with this as well, that most of the time when someone comes to you asking for help, even if they're asking for something that's tangible, like, hey, I need a process for selling my widget, they at some point, will admit that mindset is a part of the deal. Because usually, if we're not doing a thing that we want to do, or we keep doing the thing that we don't want to do. There's something mental that is causing that is not something tangible,
 
</strong>Michael Hingson ** 57:46
which gets back to human introspection, analyzing regularly, and I would say daily, what you do? Why you do it? What happens? You've got to develop that mindset. And it is, it is the very thing that most people don't really understand. I absolutely agree with what you're saying,
 
<strong>Dre Baldwin ** 58:06
yes, and that mindset piece is, is the biggest thing is the foundation of everything that I do. And the reason why I was able to transition from sports message to a business message is because same mindset stuff that you need to succeed in sports, the same stuff you need in business.
 
</strong>Michael Hingson ** 58:22
Yeah. And it goes both ways. You know, we have been doing this for an hour, and I don't want to keep you any longer, but I would like to explore maybe having you come on, because I have a whole lot more questions. I'd love to see if you'd like to come back and further our discussion. Yeah. So let's do it. We can schedule it perfect. Well, let's do that. But I really appreciate you being here today, and I want to thank all of you for listening and watching us and however you're interacting with us. We appreciate it. Would love to get a five star review from you, whoever you are, wherever you are and wherever you're listening. Please give us a great review. Dray, if people want to reach out to you and maybe use your coaching and other skills. How do they do that?
 
<strong>Dre Baldwin ** 59:06
My main website that we're focused on now is our university. So it's just called work on your game <a href="http://university.com" rel="nofollow">university.com</a> work on your game <a href="http://university.com" rel="nofollow">university.com</a> that's where you can see some of our social proof for as we call it, receipts, people we work with and served up to this point. And then, of course, you can find me on any social media platform you prefer. I'm on all of them. My profiles are all public. Just type my name in, because we have different screen names on each one. Just type my name in. I'm very easy to find, usually the way I look right now, so you see, if you're watching this on video, easy to point out.
 
</strong>Michael Hingson ** 59:39
Oh, it's Dray D, R, E, Baldwin, correct. B, a, l, D, W, I, N, yes. So hunt down Dre and let him help you develop a good mindset. I would would say to all of you and Dre you as well. If you know anyone else who ought to be a guest on unstoppable mindset, we'd love to have you give us ideas. To introduce us. We would appreciate it, and I would love it. If all of you would email me, let me know what you think, love your thoughts on today's session. You can do that by emailing me up. Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> if Michael Hinkson is m, I C, H, A, E, L, H, I N, G, s, o, n, we really value all your input and your thoughts and so on. And once more, I want to thank you for being here, and we will definitely schedule another time to continue this. Looking
 
<strong>Dre Baldwin ** 1:00:37
forward to it. Thank you for sharing your platform and for the opportunity, Michael,
 
</strong>Michael Hingson ** 1:00:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Pro Basketball Player and Entrepreneurial Business Coach with Dre Baldwin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/834678e9-fe66-4f1d-a87e-a8b95a873687.mp3?source=rss&amp;ext=asset.mp3" length="90488666" type="audio/mpeg" />
<itunes:episode>295</itunes:episode>
</item>
<item><title>Episode 294 – Unstoppable Master Certified Physician Development Coach with Dr. Joe Sherman</title>
<guid isPermaLink="false">https://pinecast.com/guid/a2fe90b3-b983-43fa-b078-174b2e7373a6</guid>
<pubDate>Fri, 20 Dec 2024 10:00:13 -0000</pubDate>

<itunes:duration>01:02:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ac3d3129-f824-46c5-a0f9-9d74b02281a1/UM294-Dr._Joe_Sherman-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Meet again Joe Sherman. Joe grew up in a family being the youngest of seven siblings. His parents who had not gone to college wanted their children to do better than they in part by getting a college education. Joe pretty much always wanted to go into medicine, but first obtained a bachelor’s degree in engineering. As he said, in case what he really wanted to do didn’t pan out he had something to fall back on.
 
Joe, however, did go on and obtain his MD and chose Pediatrics. He has been in the field for 35 years.
 
This time with Joe we talk a lot about the state of the medical industry. One of Joe’s main efforts is to educate the medical profession and, in fact the rest of us, about burnout among medical personnel. Joe tells us why burnout is so high and we discuss what to do about it. Joe talks about how the medical profession needs to change to keep up with the many challenges faced by doctors and staff and he offers interesting and thought-provoking ideas. Again, I hope you will find my discussion with Joe Sherman beneficial, productive and helpful to you, especially if you are a doctor.
 
 
 
<strong>About the Guest:</strong>
 
Dr. Joe Sherman helps health professionals transform their relationship with the unrelenting demands of their jobs and discover a path toward meaning, professional fulfillment, and career longevity. He believes the key to personal and professional success lies in bringing “soul to role” in your medical practice.
 
Dr. Sherman is a pediatrician, coach and consultant to physicians and healthcare organizations in the areas of cross-cultural medicine, leadership, and provider well-being.  He is a facilitator with the Center for Courage &amp; Renewal and a Master Certified Physician Development Coach with the Physician Coaching Institute.
 
Dr. Sherman has been in pediatric practice for over 35 years concentrating on healthcare delivery to underserved and medically complex children in the District of Columbia, Tacoma, Seattle, Uganda, and Bolivia.  He has held numerous faculty positions and is currently Clinical Associate Professor of Pediatrics at the University of Washington.
 
<strong>Ways to connect with Dr.Joe:</strong>
 
My website is:
<a href="https://joeshermanmd.com/" rel="nofollow">https://joeshermanmd.com/</a>
 
LinkedIn:
<a href="http://www.linkedin.com/in/joeshermanmd" rel="nofollow">www.linkedin.com/in/joeshermanmd</a>
 
Direct email connection:
<a href="mailto:joe@joeshermanmd.com" rel="nofollow">joe@joeshermanmd.com</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi all. This is your host, Mike hingson, and welcome to another episode of unstoppable mindset. And today we are meeting once again with Dr Joe Sherman. And if you remember our last show, Dr Sherman is a board certified pediatrician and master certified physician development coach, and I won't give any more away, because it's more fun to talk to him about all of that. But we had such an interesting discussion, it just seemed like what we ought to do is to have a continued discussion, because we didn't get to cover everything that he provided to us last time, and and I know we've probably got lots more that we can add to the discussion. So, Joe, welcome to unstoppable mindset. We're glad you're here
 
<strong>Dr. Joe Sherman ** 02:10
again. Thanks so much for having me. Michael, it's good to be back.
 
</strong>Michael Hingson ** 02:13
Well, glad you're here and all that. Do you want to start by kind of, maybe refreshing people about you a little bit life and all that, any anything that you want to give us just to start the process? Sure,
 
<strong>Dr. Joe Sherman ** 02:25
I currently live in Seattle, Washington with my wife. We have a few grown children that are in their early 20s, and I am a pediatrician, and now am a physician professional development coach, and I facilitate retreats for health professionals, medical teams, and most of my focus is on trying to bring who we are to what we do kind of being more authentically who we are in our workplace, trying to come to our work with a more balanced mindset, and trying to work A little bit more collegially as medical teams in today's ever changing health care environment. So now, I have practiced for about 35 years in pediatrics, and am now devoting all of my time to coaching and facilitation. You
 
</strong>Michael Hingson ** 03:37
know, gosh, there's so many, so many things that would be interesting to discuss, and I do want to stay away from the whole idea of politics, but at the same time, what do you think about the whole way the medical profession, you know, of course, one of the things that comes to mind is just everything that happened during COVID. But what do you think about the way the medical profession and some of the things that the profession is trying to do is being treated by politicians, and a lot of times it seems like people don't take it seriously, or it just doesn't fit into their agenda. Does that make sense?
 
<strong>Dr. Joe Sherman ** 04:15
You mean, as far as so as a pandemic was concerned? Well, the
 
</strong>Michael Hingson ** 04:20
pandemic, or, you know, there were some discussions about end of life or life discussions, and some people poo pooed, having that kind of thing and saying that isn't something that doctors should be doing. Oh,
 
<strong>Dr. Joe Sherman ** 04:33
I think, right now, I think that politics and healthcare are intricately entwined. Especially after the pandemic, and I think right now, the idea of the politics getting in the way of a kind of. The doctor patient relationship is, is challenging. It's challenging for healthcare workers. I think where we desperately need political courage is in trying to develop a healthcare system that works for everybody in the country. So I think that that's where the focus should be.
 
</strong>Michael Hingson ** 05:21
What do you think about? And I've had a number of people tell me, single pay healthcare system wouldn't be a good thing. It's too socialistic, and we'll leave that out of it just wouldn't be a good thing. It seems to me that it has been very successful in a number of places, but the kinds of arguments that people give are well, but by having competition, we have been a lot better at producing new and innovative technologies that wouldn't be produced or wouldn't be provided if we had just a single pay kind of system. I don't know whether that makes sense or I'm expressing it the best way, but it just seems like there's an interesting debate there. I
 
<strong>Dr. Joe Sherman ** 06:03
think there is debate because I do think there is some truth in the statement that our health care system has enabled development of technology and research in ways, perhaps that other countries have not. On the other hand, our health outcomes and our health access for people who live in this country is not very good, especially given the degree of wealth that our country has. So I used to joke, although it's not that funny, but one clinic where I worked that was a low income clinic, I used to joke that if one of our patients were to come out of their apartment To cross the street to come to the clinic. They may be turned away at the door because they don't have any insurance, or they don't have the proper insurance, or they can't pay but if they happen to be get run over by a car in the street on their way across the street, there would be no questions asked. The ambulance come pick them up. They'd be taken to the emergency room, given the best treatment to try to save their lives, admitted to the ICU and incur a huge medical bill with the greatest of technology, but they would not have been able to have gotten that primary care appointment to be in with. Yeah. So we are very kind of high tech, high intensity, high specialized in our approach to health care, whereas other countries focus much more on primary care.
 
</strong>Michael Hingson ** 07:54
I know in 2014 in January, my wife became ill. Started out as bronchitis, and it kept getting worse, and she didn't want to go to the hospital, but, and she was always in a wheelchair, so she she found that they didn't really know how to deal with can Well, she was congenital or always paralyzed from basically t3 from the breast down, and she so she didn't like to go, but finally, we compelled her to go to the hospital. And was on a Saturday, and the next day, the bronchitis morphed into double pneumonia and ARDS, and her lungs ended up being 90% occluded, so she had to even to get air into her lungs, they had to use a ventilator, and she had a peeps level of 39 just to get air into her lungs. Yeah, you know what that that means. And it was, it was pretty amazing. People came from all over the hospital just to watch the gages, but she had literally, just about turned 65 and we were very blessed that we didn't get any bill because Medicare, I Guess, absorbed the entire thing, and we we, we didn't know whether, whether we would get anything or not, and we didn't. And she did recover from that, although she felt that she had coded a couple times, and then her brain wasn't quite as good as it had been, but, but she did well, and so we got incredible care from Kaiser Terra Linda up in the San Rafael area, and it all went well. Of course, I we had gotten the pneumonia shots, and I complained to our physician to talk about joking. I complained to our primary care physician. I. Well, you say that these shots are supposed to keep it from happening, but we both had the shots and and, and she got double pneumonia anyway. Of course, the unfortunate thing was that that the doctor had an answer. She said, Yeah, but it would have been worse if he hadn't gotten the shot. Darn. She shot me down, but it was fun to joke.
 
<strong>Dr. Joe Sherman ** 10:18
Well, I'm sorry that that happened to you that that's, that's a unfortunate situation, it
 
</strong>Michael Hingson ** 10:26
was, but you know, things, things do happen and and we did get over it. And out of that, we ended up moving down to Southern California to be closer to to family. So it worked out okay. But we we love the and really support the medical system in any way that we can. We see both of us did, and I still, you know, and wherever she is, she must see the value of of what's done. And it just is so frustrating anytime people say doctors are crazy people. They don't, they don't really look out for people's interest, and just so many different things. It, it's unfortunate, because, you know, I can tell you from personal experiences. I just said what we saw,
 
<strong>Dr. Joe Sherman ** 11:16
yeah, I think that what is happening in our healthcare system now is this epidemic of burnout amongst professionals, especially amongst physicians and nurses, but and a lot of that has to do with the amount of administrative tasks and the amount of pressure that's put on physicians and other health care providers in trying to see as many patients as they can in the shortest amount of time as possible, and this is because of our system of fee for service reimbursement for medical care, the way that that health systems stay afloat is by trying to see as many patients as possible, and this unfortunately, combined with the amount of administrative work that needs to be done for each of those visits, plus the amount of communication that comes in from patients, as well as referral sources and requests for prescription refills, all of that comes in constantly through the computer of any physician that's trying to work as an outpatient or inpatient doctor, and it just becomes overwhelming,
 
</strong>Michael Hingson ** 12:43
yeah, how do we fix that? That's a good loaded, general question, isn't
 
<strong>Dr. Joe Sherman ** 12:50
it? It is it is a good question. And I I think it's a multi pronged approach. I do think that one thing that has happened is that the technology of healthcare and the business of healthcare has changed dramatically during the time that I've been a physician, a pediatrician, and the culture of healthcare, kind of, the way we do things, really hasn't changed. So that means that the business and the technology has placed more demands on us, and at the same time, we're kind of doing things pretty much the same way we've always done them, because of these extra demands that are placed on physicians and other health professionals, what's needed are experts that are in those areas of billing, administrative, administration, technology, it all of those things that now all feed into seeing patients in the office or in the hospital. So you need all of those professionals working together side by side along with the physician, allow the physician to do the work that she's been taught to do, which is actually deal with the patient and take care of the patient, and then let other people do the data entry, do the billing, take care of all of the messages and other things that are coming in around that that that provider. Do
 
</strong>Michael Hingson ** 14:23
you think that the same level of burnout exists in other countries that exists here?
 
<strong>Dr. Joe Sherman ** 14:29
You know it does. I do think that burnout exists everywhere in healthcare. I do think that it is less in low income countries, which seems kind of strange, but I've worked for many years in my life in low income countries in Africa as well as South America. And it's a different culture. It's a different culture. Culture of health care there is, there are different expectations of doctors, I think, in other countries, especially countries that are used to seeing a lot of disease and mortality, the pressure on saving lives and the pressure on having to be perfect and always get it right and knowing everything to do it each time that a patient comes in is not quite as intense as it is here. So I do think that it is different in other places. However, I will say that I have spoken to physicians in definitely in the more developed, higher income world, parts of the world that this epidemic of burnout is pretty universal
 
</strong>Michael Hingson ** 15:57
now, It seems to me that I've been seeing in recent years more what they're called physician assistants. Is that a growing population, or is it always been there, and I just haven't noticed it? And does that help?
 
<strong>Dr. Joe Sherman ** 16:14
I do think that in our country, here in the US, the future, will see many more physicians assistants and nurse practitioners, what we call Advanced Practice clinicians, or advanced practice practitioners, providers. We're going to see many more of them doing primary care, and a model that I think would would probably work very well is a team based model where the MD, who is kind of trained at a much higher level for many more years, leads a team of other providers made up of physicians assistants and nurse practitioners to do primary care, to take care of a group of patients, and perhaps that MD is there to consult, to be back up and to care for the more complex patients, while the nurse practitioners and PAs Are are getting the primary care, delivering the primary care.
 
</strong>Michael Hingson ** 17:23
Well, I know that the PAs that I have dealt with through the years, it seems to me, have, especially in the last 10 years, but have been very, very competent, very qualified. And I I don't, I don't know that, where I would say that they're less rushed, but I've had the opportunity to have some good conversations with them sometimes when, when the doctor just doesn't have the time. So it that's one of the reasons that prompted the question. It just seems to me that the more of that that we can do, and as you said, the more that that takes off. Perhaps some of the load from the physician itself may, over time, help the burnout issue.
 
<strong>Dr. Joe Sherman ** 18:10
I do think so. But I also feel like there's tremendous pressure right now on those pas and nurse practitioners, because they're under a lot of pressure too, too, and there aren't enough of them. Reduce and yes, so actually, right now, there's a movement within the the federal government to expand the number of positions in training programs for nurse practitioners and PAs. We have far too few, especially Physician Assistant schools. We don't have nearly as many as we need in this country. And if you look at the numbers, I think it's more competitive to get into PA school than it is to medical school,
 
18:54
really. Yeah,
 
</strong>Dr. Joe Sherman ** 18:58
I, you know, I that's been my experience of what I've seen from people just, you know, the number of applicants toward compared to the number of accepted, hey,
 
<strong>Michael Hingson ** 19:09
they wouldn't let you into a PA school, huh?
 
19:11
Exactly? Yeah.
 
</strong>Michael Hingson ** 19:15
No, I know. Well, it's, it is interesting. I know we read a few years ago that University of California Riverside actually started a program specifically, I'm trying to remember whether it was for training doctors. It was something that was supposed to be an accelerated program. Oh, some of the hospitals sponsored it. And the agreement would be, if you went to the school, you'd get the education, you wouldn't pay and at the end, and you would go to work for those hospitals like, I think Kaiser was one of the major sponsors of it. And again, it was all about trying to bring more people into the profession. Which certainly is admirable by any standard.
 
<strong>Dr. Joe Sherman ** 20:04
Yes, I think there are. Now, there are a few medical schools, and they're expanding the numbers that have free tuition, and they some of those schools, such as NYU Medical School has a generous donor who is given a tremendous amount of money as a donation and as an endowment. It pays for all the education of the students that go there. And there are some other schools that have the same arrangement. I think, I think if I were to be boss of the country, I would make all medical education free in in return, people would have to work in an underserved area for a certain number of years, maybe a few years, and then after that, they would be free to practice debt free, in any specialty and anywhere they would like.
 
</strong>Michael Hingson ** 21:10
Well, we need to do something to deal with the issue, because more and more people are going to urgent cares and other places with with different issues. I have someone who helps me a little bit. She's our housekeeper, and she also comes over once a week for dinner, and she has some sort of allergy. She just her face and her neck swelled up yesterday and had all sorts of red spots and everything. It's the second time she took not Benadryl, but something else that made it go away the first time, but it was back, and several of us insisted that she go to urgent care, and she went, and while she was there, she heard somebody say that they had been waiting four hours. So she left, you know, and which doesn't help at all. So I don't know actually whether she went back, because I talked with her later and said, Go back. So I don't know whether she did, but the waiting time is oftentimes very long, which is unfortunate. And I don't know whether more people are getting sick, or they think they're getting sick, or they're just taking ailments that are less too urgent care, but there are definitely long waiting times.
 
<strong>Dr. Joe Sherman ** 22:25
Yes, people, the people do not have a medical home. Many, many people don't have a medical home, a true medical home, that early in my practice pediatrician, as a general pediatrician, if there was a child that was in our practice and at night time or over a weekend, somebody would be on call. If that parent was concerned about a child in any way, they call the emergency line for the practice, the on call line, and that operator would page whoever the doctor was on call, and I would, as the doctor covering call that parent and talk directly at home, give advice over the phone, say what to do, make a decision of whether that child needed to go to the emergency room or not, or in the vast majority of cases, could give advice over the phone about what to do and then follow up when the office was open the next day or on the next week. Yeah, but nowadays, people aren't connected to offices like that. Yeah. We have call centers nurse advice lines of people that don't have access to medical records or have very strict protocols about what type of advice to give and the bottom line and the safest thing is go to the emergency room or go to urgent care. So that's unfortunately why some of the highest burnout rates are in emergency room doctors, and some of the biggest problems with understaffing are in emergency rooms right now. And
 
</strong>Michael Hingson ** 24:16
I can understand that, and makes perfect sense to hear that, and it's unfortunate but true. So yeah, but yeah, you're right. So many people don't really have a home. We've been blessed Karen, my now late wife, of course, was always a patient of Kaiser, and was a strong advocate for the way they did most of all of what they did. And so I eventually, when we got married and we were in a Kaiser area, then I did the same thing. And mostly I think it worked out well. I think. Kaiser is a little bit more conservative than some when it comes to perhaps some of the the newer procedures or newer sorts of things like they, you know, we see ads on TV now for the Inspire way of dealing with sleep apnea, as opposed to CPAP machines. And I don't know whether Kaiser has finally embraced that, but they didn't for the longest time. At least our doctor said that it wasn't really great to have to undergo surgery to deal with it, and the CPAP machines work fine, but I think overall it to to use your your words, definitely, if you're in that kind of an environment, it is a little bit more of a home, and you have definite places to go, which I think is valuable. And I think that more people really ought to try to figure out a way to find a home if they can.
 
<strong>Dr. Joe Sherman ** 26:00
Yeah, I do think that it is in the amount just society has advanced so so rapidly and so much in in how communication is instantaneous these days, through texting and through internet and through instant messaging, all these different ways that everything is sped up so people are looking for answers right away. Yeah, and it's, it's that's often puts too much pressure on the people that are trying to manage all of the patients that and all of their inquiries that they have. So I think, I think we need to make some serious changes in the way that we, that we staff hospitals, the way we staff clinics, and look and see what are the specific duties that need to be done, the specific activities and responsibilities in attending to a patient and specifically target personnel that are skilled in that activity, instead of having a physician who you know, is not the greatest typist, or is not the greatest at trying to figure out a code of billing for insurance or how to look at 100 messages that came in while she was attending to, you know, 25 patients in A clinic. It's just too much. It's overwhelming. And I mean, I now facilitate a group. It's a support group for physicians through physicians anonymous, where physicians are suffering from anxiety, depression, addiction. Suicide, ideation, and it's it's really at at scary levels right now, and I do think that the healthcare systems are starting to be aware of it. Think patients need to be aware of it, and the reason why, when you call, you're on hold forever or you never do get to speak to a real person, where it takes months to get in to see a doctor, it's because nobody's home. Yeah, everybody is many, many people have, have quit.
 
</strong>Michael Hingson ** 28:39
Yeah, there's such a shortage. I know at least we see ads oftentimes for nurses and encouraging people to go into the field, because there's such a shortage of nurses, just like there's a shortage of teachers. But we don't do as much with the conversation of, there's an incredible shortage of physicians. I think it's probably done in some ways, but not as publicly as like nurses and some other types of physicians.
 
<strong>Dr. Joe Sherman ** 29:13
Yes, I think right now, the I always feel like, I mean, this has been always true that on hospital floors, because the profit margin for hospitals is very narrow, there are only certain services that hospitals truly make profit on. So usually the staffing levels are kept to the very bare minimum, and now that just puts too much pressure on those that are remaining. And so now we're seeing many more hospitals have nurses that go out on strike or or decide to slow down, or. Or do other measures to try to get the attention of how dangerous it is to have understaffing in the hospital.
 
</strong>Michael Hingson ** 30:08
Have we learned anything, because of all the stuff that happened with COVID Now that we're in this somewhat post COVID world, have we have we learned a lot or any or anything, or is anything changing, and is there really ever going to be a true post COVID world? For that matter? That's a fair question.
 
<strong>Dr. Joe Sherman ** 30:29
That is a fair question. And I do think recent changes in policy by the CDC of of treating COVID As if it were influenza, or RSV or other type of respiratory viruses is there are many physicians that disagree with that policy, because COVID, this COVID, 19 that We've been dealing with, causes many more complications for those that have complex medical conditions, and this long COVID situation is something that we really don't have a grasp on at this point, but I believe one innovation I would see or expansion that has come about is the whole telehealth movement, now that there are many, many more video visits, I do think that's a good thing. I also believe that it can provide more flexibility for healthcare providers, which will help to decrease burnout, if providers are able to perhaps do their telehealth visits from home, or be able to spend time doing telehealth visits as opposed to having to see patients in person. I think what happens now is we need to get better organized as far as which types of visits are should be telehealth, and which types should be seen in person, so that one provider is not going back and forth from, you know, computer screen to seeing somebody in person, back and and so that gets too disorganized. Yeah, I think at times, other things, I think we learned a lot about infectious disease. I think that the general public learned a lot more about infections and infection control. I think that's all good. I think one thing that we did not learn, unfortunately, is how desperately we desperately we need to do something to try to stem the tide of burnout, because it just accelerated during COVID and then has continued to accelerate because of the economic crunch that healthcare systems find themselves in now.
 
</strong>Michael Hingson ** 33:10
Well, and what is, to me, a little bit scary, is all it takes is one COVID mutation that we don't expect or encounter, and we're almost in back where we were, at least for a while. And I hope the day will come when, rather than using the the mRNA type vaccine that we use now that we truly will have a vaccine like an influenza vaccine, that can really kill the virus and that we can then take, even if it's yearly, but that will truly build up the immune system in the same sort of way. Although I have no problem with the current vaccine, in fact, I'm going in for my next vaccine vaccination a week from tomorrow. And what cracks me up is I've been there a number of times, and some people talk about the conspiracies of all they're doing is injecting you with all these little things that are going to track you wherever you go. And I'm sitting there going, Fine, let them. Then if there's a problem, they're going to know about it, and they'll come and get me, you know, but what I really love to do is a nurse will come over, she'll give me the the vaccination, and she pulls the needle away, and then I reach over with my one hand and slap my hand right over where she did the shot. And I said, Wait a minute. One just got out. I had to get it, you know. And, and she says, you know, there aren't really any trackers. I said, No, I'm just messing with you, but, but you know, it will be nice when that kind of a vaccination comes, and I'm sure. Or someday it will.
 
<strong>Dr. Joe Sherman ** 35:02
Well, I think the vaccines it this specific, these types of respiratory viruses do mutate quite a bit. There's all kinds of variants, and they change every year. So I think no matter what kind of vaccine we get, we're still with with infections such as influenza or COVID, we're still going to end up needing to get annual vaccines, most likely, yeah,
 
</strong>Michael Hingson ** 35:34
and that is the issue, that even with influenza, we do get lots of variants, and I know a couple of years, as I understand it, they kind of predict what strains to immunize for based on like, when Australia gets in our middle of the year and things like that. But sometimes it doesn't work. That is they they guessed wrong when it gets to us, or it's mutated again, and it's unfortunate, but it is, it is what we have to deal with. So for me, as far as I'm concerned, anything that we can do is going to help. And I really have found the current vaccines that we do get for COVID, at least, whether it will totally keep you from getting it or not, which I gather it won't necessarily, at least it will mitigate to a large degree what could happen if you didn't take the vaccination.
 
<strong>Dr. Joe Sherman ** 36:34
Yes, yes, that's correct. We We are. We're seeing much less deaths as a result of COVID infection. However, in the peak of the winter time in the clients that I was that I've been coaching, who work in in hospitals and in ICUs, they were seeing still a large number of patients that were there. It's just that we've now developed better treatment and management for it and so, so then less people are dying of it. But it is, you know, we have, again, the amount of research, medical research and development that has developed these vaccines has prevented so much infection that what doctors are called on to do now and what they're called on to treat and manage has shifted much more into areas of behavioral health and lifestyle change than it is treating infections. That's dramatically different experience through my pediatric training than what type of training that a pediatrician these days gets
 
</strong>Michael Hingson ** 38:01
and there again, that means that the physicians have to spend the time learning a lot of that that they didn't learn before, which also takes a toll, because they can't be in front of patients while they're learning or while They're studying.
 
<strong>Dr. Joe Sherman ** 38:18
Yes, yeah, it's what the medical students and residents now are being called on to manage in the hospital are very, very complex, specialized conditions and very serious conditions. My experience as a resident was much more. The vast majority of people I took care of as a pediatric resident were normal, healthy children who happen to get sick, mostly with infection and sometimes very seriously sick, come in the hospital, receive treatment, and walk out as a child, a normal, healthy child again, we don't see that as often as pediatric residents, just speaking from pediatricians point of view, and I think that that has a an emotional toll on the resident physicians. I got a tremendous amount of reward from caring for patients with serious infections that received antibiotics and got completely better than patients who already have complex chronic conditions that just get worse or a complication, and they come In and the resident helps to manage them a little bit, and then sends them on their way. But really doesn't feel like they cured them contributed in the same way and that that was they don't have that same type of reward, that rewarding feeling, I think, are
 
</strong>Michael Hingson ** 39:59
we seeing? More of that kind of patient, significantly more than we used to in the hospital. Absolutely. Why is that? Is there really are more or
 
<strong>Dr. Joe Sherman ** 40:11
or what? Well, there aren't. We've taken care of most of the serious bacterial infections that used to be treated in the hospital with antibiotics, we've taken care of them with vaccines, and then we've also advanced the the quality and and variety of conditions that we can treat as an outpatient now, so that people that used to come into the hospital all the time for conditions, simple, basic things, are now treated as outpatients. And that's a good because you don't want to be in the hospital any longer than you absolutely have to. No,
 
</strong>Michael Hingson ** 40:58
I had, well, my father, I don't remember how old I was. It must have been in the we 1960 sometime he had to have a his gallbladder out. So it was a pretty significant operation at the time, because they he was in the hospital a couple days, and came home with a nice scar and all that. And then my brother later had the same thing. And then in 2015 suddenly I had this, really on a Thursday night, horrible stomachache. And I figured there is something going on. I hadn't had my appendix out, but this wasn't right where my appendix was, but we went to the local hospital. We called Kaiser, and they there isn't a hospital, a Kaiser hospital up here, so they sent us to another place, and they took x rays, and then we ended up going down. They they took me by ambulance on down to Kaiser, and it was a gallbladder issue. So I guess all the men in my family had it. But what happened was that when they did the surgery, and by the time we got down to Kaiser, the there was a gallstone and it passed. So I didn't want to do the surgery immediately, only because I had the following Sunday an engagement. So we did it, like a week later, the doctor thought I was crazy, waiting. And then later he said, Well, you were right. But anyway, when I had the operation, there were three little band aids, and it was almost, I guess you call it outpatient, because I went home two hours later. Wow, I was I was blessed. So they it was almost like, and I've had colonoscopies before. I didn't spend any more time doing the gallbladder operation than I did, really, with all that I spent in the hospital doing a colonoscopy, it was pretty good,
 
<strong>Dr. Joe Sherman ** 42:58
right? I do think that there's been again, major advances in endoscopic surgeries and robotic surgeries and minimally invasive procedures to be able to to treat patients. I mean, again, I have to say that our ability now to treat stroke and and heart attacks, myocardial infarction, our abilities to our ability to treat those acutely, do something to try to improve the outcome, has improved dramatically just recently, I would say, especially stroke management. So what we have is amazing, dramatic changes in in reducing the morbidity and mortality from stroke now, and I think that it's remarkable. Even as a physician, I didn't even realize until a recent trip I took to Bolivia with a group of neurosurgeons how stroke is treated now, and it's, it's, it's phenomenal that before you have a stroke, and it's just kind of like, well, you hope for the best. You support hope that some blood flow returns to that part of the brain. Now, if you have a stroke, and people are taught to recognize it and immediately get to the hospital, they can give a medication to melt the clot, or actually go in there with the catheter and extract the clot out of the vessel and restore you back to full function and
 
</strong>Michael Hingson ** 44:56
remarkable, and have a glass of red wine while you're at it. Yeah. Uh, or, or, do we still say that TPA helps some of those things a little bit? You
 
<strong>Dr. Joe Sherman ** 45:07
know, it's interesting. It's, you know, as far as as I think I've never seen so many articles written about the consumption of alcohol coffee, going back and forth and back and forth. You know what's helpful? What's not? Everything in moderation, I would say this point,
 
</strong>Michael Hingson ** 45:28
yeah, I I would not be a good poster child for the alcohol industry. I have tea every morning for well, with breakfast. And the reason I do is that I decided that that would be my hot drink of choice. I've never been a coffee drinker. The caffeine doesn't do anything for me, so it's more the tea and then a little milk in it. It is a hot drink. Ever since being in the World Trade Center, I do tend to clear my throat and cough more, so the tea helps that, and that's the reason that I drink tea. But I remember seeing old commercials about red wine. Can can help you. So if I have a choice in wine, I'll oftentimes get red just because I've heard that those commercials, and I don't know how how true it is anymore, but hey, it's as good a reason as any to have a glass of wine every other week. And that's about what it usually is.
 
<strong>Dr. Joe Sherman ** 46:26
Yeah, sounds like. Sounds like a good, a good plan. Yeah,
 
</strong>Michael Hingson ** 46:31
works. Well, it's, it's now kept me around for a while, and we'll keep doing it. It works. So what is it that healthcare workers and physicians do to kind of restore their love for what they do and work toward burnout? What can individuals do?
 
<strong>Dr. Joe Sherman ** 46:54
I think we're at a point now where in in approaching the issue of burnout and approaching the issue of overwhelm with the amount of work that physicians are called on to do these days is a combination of personal Changes to mindset and approach to our work, as well as structural and organizational changes to facilitate our work. And I think that the organizational structural changes, again, have to do with trying to improve specific staffing to match the activities and responsibilities that are that are called on in the medical setting, and being able to do more in the in the formation of medical teams and in teamwork And in people having a common mission, working together, appreciating what each other does, and hospital administrations and and those folks that run the business of the hospital truly value and enlist The engagement of frontline workers in policy and procedures. So those are kind of structural changes right on the personal side, yeah, I was that's I just a lot of it has to do with being more realistic. And I'm speaking to myself too. We can't do everything for everyone all the time we are human. We often have been taught that we are super human, but we're not. And if, if we try to do too much and try to do it perfectly, then our bodies will rebel and we'll get sick. So I think we need to set boundaries for ourselves. We need to be able to say, these are the hours that I'm working. I can't work any more than that. We need to say that you can't reach me three different ways, 24 hours a day, all the time, and have me respond to all of those inquiries, we have to set limits, and we have to really look at what it is that we love about medicine, what it is we love to do within medicine, and really try the best we can, I Think, with the help of coaches and other types of mentors and folks that can help us to create the types of jobs and the types of positions that help us maximize that experience of fulfillment, that experience of of. Feeling like we truly are contributing to the health and well being of our patients. Do
 
</strong>Michael Hingson ** 50:07
you think overall that the kind of work you do, and then others are doing to address the issue of burnout is is really helping? Are we are we making more progress, or are we still losing more than we gain.
 
<strong>Dr. Joe Sherman ** 50:23
I think we're making progress on an individual basis, on people that do seek help. But we need also to change the mindset of ourselves as physicians, to be willing to seek help. We need to seek help and be admit that we need that type of support, but until we get organizational commitment to trying to change the structures and the systems that we work under, then we will continue to have more physicians lost to burnout, depression and suicide.
 
</strong>Michael Hingson ** 51:05
Are healthcare institutions recognizing more the whole issue of burnout, and are they? Are they really starting to do more about it?
 
<strong>Dr. Joe Sherman ** 51:17
Some, I think some are. I think organizations are recognizing it. Associations of physicians are recognizing it. But when it comes to surviving as a health organization, healthcare institution, the bottom line is, what runs a show, and the way you make income is through billing, and the billing occurs as a result of a health care provider providing and billing for what they Do. So if there's an economic crunch, the first thing to go is anything that doesn't generate income and supports for the well being of staff does not generate direct income. What it does, though, is that it retains staff. It it results in a happier staff, a more higher professional satisfaction, and in the long run, is going to save you money,
 
</strong>Michael Hingson ** 52:33
yeah, which, which is another way of making some more money.
 
<strong>Dr. Joe Sherman ** 52:39
Yeah. I mean the total cost, the average cost for replacing a physician who has decided to quit is anywhere from about 600,000 to $2 million depending on the specialty of the physician. Yeah,
 
</strong>Michael Hingson ** 52:57
and then getting people to necessarily see that is, of course, a challenge, but it still is what what needs to happen, because it would seem to me that those costs are just so high, and that has to account for something that is still a fair chunk of money. Yeah, it
 
<strong>Dr. Joe Sherman ** 53:16
is. It's a great deal of money. And, you know, our again, our system of health care, we were headed in the right direction. And I think eventually we have to get there to population based health in looking at health outcomes and trying to look at overall health of of our our citizens and and those who live here in our country in trying to, instead of having a fee for service model, have a model that looks at reimbursement for health care based on the total health of The patient, and that is contributed to by nurses, doctors, technicians, receptionists, community health workers, all those types of health professionals.
 
</strong>Michael Hingson ** 54:12
What can we do to get the wider society to become more aware of all of these issues and maybe to advocate for change.
 
<strong>Dr. Joe Sherman ** 54:25
I think, I think avenues like this, these
 
</strong>Michael Hingson ** 54:29
podcasts, this podcast is one.
 
<strong>Dr. Joe Sherman ** 54:32
I also believe that look at your real life, lived experience of trying to access healthcare today compared to how it was 20 years ago, and are you having more trouble? Are you having is it more expensive? Are you having more challenges? This is direct result of a. System that's not functioning well.
 
</strong>Michael Hingson ** 55:02
Did the whole process of what we now call Obamacare, did that help in the medical process in any way? I
 
<strong>Dr. Joe Sherman ** 55:11
think what happened with Obamacare was well, and the bottom line answer is yes, it has helped. And the way it has helped is that more people have access to health insurance, less people are completely uninsured than ever before. So I think from that perspective, that's been helpful, but there were so many compromises, oh yeah, to insurance companies and two different lobbyists that were all looking out for their interests, that what ended up happening was a much more watered down version of what was initially proposed, but step in the right direction, And if we continue to work toward that, and we have some contribution of government sponsored health insurance, then we're going to be better off as a nation,
 
</strong>Michael Hingson ** 56:14
yeah, well, and anytime we can make a step forward, it does help, which is, of course, a good thing. So if there's one thing you want listeners to take away or watchers, because we are on YouTube, if there's one thing you want people to take away from this, what would it be?
 
<strong>Dr. Joe Sherman ** 56:33
It would be, pay attention to your own personal experience with healthcare. Pay attention to your own health and observe what's going on in the clinics, in the offices and in the hospitals where you receive your medical care. If somebody is treating you well with respect and compassion, point it out. Make it known. Thank them. Yeah, make it known that you know that they're under tremendous stress and pressure, and that anytime that they can be kind, then that means that they are very dedicated to to treating you, treating patients. And if you're finding that where you're going to receive your health care seems to be understaffed, and say something about it. If you have a health care provider who is a bit snappy, is not patient with you, doesn't seem to be listening to you, it's not because they don't want to. Yeah, they desperately want to. It's just that the conditions are such that they're not able to
 
</strong>Michael Hingson ** 57:44
and and it would probably be good to at least engage them in a little dialog and say, hey, hey, I'm not trying to yank your chain here and kind of try to help warm them up. I've been a firm believer that in a lot of places where I go, like in the in the airline world, the TSA people and so on, I love to do my best to make them laugh. So like when I go up to the kiosk and the TSA agent says, I need to see your ID, especially when I'm wearing a mask, I'll say, Well, what do you want to see it for? You can't tell who it is behind this mask, right? And I've had a couple people who didn't expect anything like that, but they usually laugh at it. Then the other one I love to use is they ask for my idea. I say, Well, what's wrong with yours? Did you lose yours? And I just love to try to make them laugh where I can, because I know it's a thankless job, and I know that what doctors and medical people deal with is a pretty thankless job, too. So it's fun to try to make them laugh whenever I can and get them to smile.
 
<strong>Dr. Joe Sherman ** 58:47
Yep, they all could use a little bit more humor. Yeah, there's always that. So
 
</strong>Michael Hingson ** 58:51
if people want to learn more about you and reach out and learn about your work and so on, how do they do that? Where do they find you, online or any of those things? Sure,
 
<strong>Dr. Joe Sherman ** 59:00
I have a website that you can go to. It's Joe Sherman <a href="http://md.com" rel="nofollow">md.com</a> and you can reach me by email. Joe at Joe Sherman <a href="http://md.com" rel="nofollow">md.com</a> also on LinkedIn, so you can find me there. Too Cool. Well,
 
</strong>Michael Hingson ** 59:20
once again, I want to thank you for being here. This has been a lot of fun and very enjoyable and in a lot of ways, but certainly educational, and I've learned a lot, and we got through all the questions this time that we didn't get through last time, which is always a good thing. So see, it was worth doing it twice.
 
<strong>Dr. Joe Sherman ** 59:39
Great. Thank you so much. Well, it was
 
</strong>Michael Hingson ** 59:42
fun, and of course, for you listening out there, reach out to Joe, and I want to hear from you. I want to hear what you think of today. So please email me. Michael, h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, would really appreciate a five star review from you, wherever you are listening to us. We like those reviews if you can, if you know anyone that you think ought to be a good guest on unstoppable mindset. And Joe you as well. We'd love to hear from you or provide us introductions. Always looking for more folks to to meet and to chat with, and love the incredible diversity and subjects that we get to talk about. So that makes it a lot of fun, but I do want to just once more. Joe, thank you for being here. This has been enjoyable, and I really appreciate it. Thanks
 
<strong>Dr. Joe Sherman ** 1:00:40
so much, Michael, I enjoyed the conversation.
 
</strong>Michael Hingson ** 1:00:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Master Certified Physician Development Coach with Dr. Joe Sherman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a2fe90b3-b983-43fa-b078-174b2e7373a6.mp3?source=rss&amp;ext=asset.mp3" length="90536451" type="audio/mpeg" />
<itunes:episode>294</itunes:episode>
</item>
<item><title>Episode 293 – Unstoppable Brain Health Coach with Flor Pedrola</title>
<guid isPermaLink="false">https://pinecast.com/guid/dda744a9-6d72-4b92-a14d-f901ba9a1927</guid>
<pubDate>Tue, 17 Dec 2024 10:00:18 -0000</pubDate>

<itunes:duration>01:05:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/30831249-cf1b-4f3f-b4bc-5e69dc5f5130/UM293-Flor_Pedrola-Coverart.jpeg.jpg" />
<description><![CDATA[<p>“Brain health”, you say? Yes absolutely. Flor Pedrola, a brain health expert and coach joins us this time on Unstoppable Mindset. As she says in her biography, “I was a recent economist ready to carve out a well thought out and planned future for myself and suddenly, starting in 1989, fate plunged me into worlds totally unknown to me”. First her father was diagnosed with ALS and passed 18 months after receiving his diagnosis.. Then her son was diagnosed with ADHD. As with any analytical person, Flor began studying the brain. As she will explain, she made contacts and found a doctor who was taking a novel physical approach to study the brain.
 
While she still has a day job with a technology company, Flor sometime ago started her own brain health coaching business. As she describes, she has client,s both adults and youth, with whom she works to help them better understand their lives and possibly their brain health situations.
 
As I discover, Flor works with many people simply who feel stressed or out of sorts in some way. She uses her skills to help people better understand their bodies, their brains and how to improve quality of life for both. Flor gives us good ideas of what we all can do to keep a healthy brain active and engaged. I think you will appreciate her sound advice.
 
 
 
<strong>About the Guest:</strong>
 
I was a recent economist ready to carve out a well thought out and planned future for myself and suddenly, starting in 1989, fate plunged me into worlds totally unknown to me. First into neurology and neurodegenerative diseases, and soon after into the world of neurosciences and so-called mental disorders. </p>
<p>All my knowledge, abilities and illusions were of no use in my new reality and I made one of the best decisions of my life: to embark on a long and exciting path of exploration, learning and discoveries about the brain that captivated me.</p>
<p>I want to be able to reach as many people as possible, and to help build a society, a world that, thanks to the great advances in technology, becomes familiar with the brain. Many medical professions have been able to see the organs they were treating for years, such as orthopedic surgeons who, thanks to X-rays, could identify the problem, the breakage, and prescribe the appropriate treatment. Nowadays it is possible to 'see' the brain, to study and understand it much better, and to diagnose much more accurately 'mental' diseases and disorders.</p>
<p>And the best thing is that also thanks to technology and the information it has provided in recent years, it is possible to a large extent to prevent the damage that a brain can suffer, and which is likely to affect for the rest of your life.</p>
<p>And I also wish you fall in love with your brain and understand that taking care of it is a must so it can take care of you. You will not regret it.
 
<strong>Ways to connect with Flor:</strong>
 
<strong>My web:</strong> <a href="http://www.brainttitude.com/" rel="nofollow">www.brainttitude.com</a> (in spanish for the moment)
 
<strong>UDEMY COURSES (in english)</strong>
Upgrade your focus and attention levels (<a href="https://brainttitude.com/upgrade-your-focus-and-attention-levels/" rel="nofollow">Upgrade your Focus and Attention Levels – Brainttitude</a>)
Neuroscience for parents: a new look on ADHD (<a href="https://brainttitude.com/neurosciences-for-parents-a-new-look-on-adhd/" rel="nofollow">Neurosciences for Parents: a new look on ADHD – Brainttitude</a>)
 
<strong>LINKEDIN PROFILE</strong>:
<a href="https://www.linkedin.com/in/florpedrola/" rel="nofollow">Flor Pedrola | LinkedIn</a>
 
coaching program <a href="http://subscribepage.io/9tXFtN" rel="nofollow">subscribepage.io/9tXFtN</a>
What is your brain type? <a href="https://bit.ly/3VKE3Zg" rel="nofollow">https://bit.ly/3VKE3Zg</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, everyone. I am your host, Mike hingson, and welcome to another edition of unstoppable mindset. Oh, I'm talking so well today, unstoppable mindset today, we are going transcontinental again. We're going to be chatting with FlorPedrola, that's my English pronunciation of petrola and flora is in Madrid, Spain. I have been to Madrid, but it's been a long time. Anyway. She has an interesting story to tell. I was reading her biography, and she starts out her biography by saying something to the effect of, I was a recent economist ready to carve out a career, when suddenly, in 1989 fate bunched me into worlds totally unknown to me. Wow. What a way to attract someone's attention, mine specifically, and yours now too, and I am sure that Flor is going to tell us all about that. But first, hi floor, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Flor Pedrola ** 02:29
Thank you very much, Michael, I am thrilled to be with you, and thank you very much for inviting me to your podcast. I really believe that the work that you are doing is fantastic, and I am accepting this with joy. And really I'm super happy. I just would like to say that even though my English seems to be fluent, sometime I make some mistakes. So I hope that you will excuse me well, we all
 
</strong>Michael Hingson ** 03:01
make mistakes. Sometimes we we sometimes let our our tongues get ahead of our words and our brain. So I wouldn't worry about it a bit. You're doing fine. Well, why don't we start with you telling us a little bit if you would, about the early Flor, growing up and so on, if you would where and where you grew up and a little bit about you as a child. That's always kind of fun to start the process.
 
<strong>Flor Pedrola ** 03:27
All right, let's go. So my name is Flor pedrola. I was born in Madrid in Spain. My father was Spanish, and my mother is French. I was raised always in the two cultures. And I remember when I was a child asking my mother, but Mom, what is better being French or being Spanish? And she always answered, saying, everything is okay. It's just about being different, but you are lucky enough to have two cultures, and this is going to be fantastic for you. So I am the oldest of three daughters, the two the two that follow me are Paloma and Elena, and we have been living in Madrid all our lives. Yeah,
 
</strong>Michael Hingson ** 04:26
you stay in one spot, huh?
 
<strong>Flor Pedrola ** 04:30
Yes, yes. And that was not my. My initial thought I wanted to go to France and study education. But unfortunately, as I was making some money doing babysitting, I had to travel to Malaga, which is in south of Spain. We went by car, and we had an accident in the car with the car, and one of the children died. So. So that made me so sad, and it really destroyed all the plans that I, that I had. I didn't know what to what to do. So as I was studying in the in at the French school, kind of economics, the beginning of economics, she proposed me to continue and make the career of economics in Madrid, which I did. This is why I am an economist, not just because I wanted to do it, but because it was like, Okay, this could be a nice solution. And I became an economist. Well, I started to work. I started to work in a American company, and I got married and and, yes, life, life made me some surprises.
 
</strong>Michael Hingson ** 05:56
How? So what? Kind of surprises?
 
<strong>Flor Pedrola ** 06:02
Yeah, as I was mentioning in my biography, I had to be confronted to a world that I was completely unfamiliar with, and this is the world of brain health. Now,
 
</strong>Michael Hingson ** 06:20
why did that happen?
 
<strong>Flor Pedrola ** 06:24
So the first time I had to know about brain health was in 88 when my father was diagnosed with ALS. This is a Neurotrophic lateral disease, and this is a motor neurone disease, right? I remember attending New congresses about this illness, and I remember doctors saying that there was hope and that some helpful treatments would be discovered in a five years time period. I remember, but my father died 18 months after being correctly diagnosed. So I was wondering, what health is, is this brain disease, and why is this happening, and what is the motor neuron disease, right? So I was kind of surprised, because it was so unknown for me, I decided, with my mom and my sister to create an association that is called Adela, but we did not continue with it after some years, because it was too much suffering. You know, it had been such a painful period that we decided just to create, to put the basis and that, and then let others to continue with it. But in 1995 my second child was born, and in 1998 he was diagnosed by a neurologist as an ADHD child. So for the ones that are not familiar with ADHD, it corresponds to attention deficit and hyperactive disorder. And I remember when we went to visit the doctor, he said that that was a very clear diagnosis, even though my son was only three years old, and while we were leaving the office, he told us, be prepared. And I thought, what again, we come back to Brain matters, right? I am not a doctor. I am not a nurse. I we did not, did not have any family related to this career, you know, and and I had no clue what he was talking about. So my son was at a nursery when he was diagnosed, and then he entered school. And then problems arrived, very annoying problems where he was suffering a lot. He had the behavioral issues, difficult relationships with his friends, and very bad results the teacher when he was six, the teacher told us, you know, your boy is really suffering, maybe you should investigate a little bit more of about what you could do with him. And I had no clue. I really did not have no clue. We did not want to give him any medicine for him to stay quiet in the class, because that was one of the main concerns of the teacher, you know. But at the end, we had to give him some. Um, some retelling so he could concentrate while he was studying, but the side effects were really annoying. He could not sleep, and he was really losing weight, so it has been a tough period, but I really did not know how to help him. But what happened? And, you know, God always put the right people at the right place in the right moment. So I was compacted by a person who was living in Australia, because my job at the company was about leadership. I am an executive coach, so I was relating to executive coaching and facilitation training, mentoring, meaning taking care of the people. So she contacted me because of my leadership competencies, and we decided to explore and see how we could collaborate. She even came to Madrid. She was living in Australia, in Sydney, and I was part, at that time, of different groups. I was mentoring executive woman, and I was part of a book jury also, so I invited her to make her presentation about a very interesting program that was about neuro leadership. And I said, Well, this is very helpful for the leaders and for my actual job, but maybe this could also help my son. So I asked her, What else can I do to learn about this? And she said, why don't you come to Australia? Because we are organizing some courses there, and maybe, if you meet some different people, maybe they can give you some light. So I ended up in Australia. Sometimes I think, why? What the hell? How come I did that? Because that was absolutely not part of my plan. But I went to Australia, I attended her neuro leadership training, and that was the moment where I met people absolutely extraordinary, and one of them was commenting about Doctor Daniel Amen, who is living in the US, and he's a psychiatrist and radiology expert, and he uses spec, spec scans to help deliver accurate the diagnosis to his patients and to find the best customized treatments. So I started to be in very interested in all the work that he was doing, and he also created some, let's say, brain health learning for people that were not in the medical sector, right? So I decided to study with him, and this is how I became a brain health coach and a licensed trainer for not only help my people at the company, but also my son. So 10 years later, here I am coaching people with a neuroscience based approach, and I have now my own program, but maybe we will be talking about this later. This is not the point now. So
 
</strong>Michael Hingson ** 13:47
you left being an economist and working in the economic field to become a brain health coach, yeah, and that's what you do, full time,
 
<strong>Flor Pedrola ** 14:01
not exactly full time, because I'm still working in the company, and now that many things are changing. Now I am doing more customer support task, even though I still coach some people. But yes, I am developing more and more in my private side everything that is related to coaching and helping people to thrive by being aware about the importance of the brain and taking control of their lives by improving few habits that can help them to be Much more happy.
 
</strong>Michael Hingson ** 14:39
So you said you still work for a company. Is that company in economics? Or what company do you work for? It's a technology company. It's a technology company. And what do you do with for them?
 
<strong>Flor Pedrola ** 14:53
I have been working with them since 1986 so I have been doing so many things. Things I was I was system engineer, I was in sales, I was in market development, and then I moved to kind of HR. And this is where, since 2008 after taking a manager role, I decided to devote only to helping people thrive within their careers, because I really have a servant leadership mindset. And this is what I love, this is what I enjoy, and it is fantastic to help others
 
</strong>Michael Hingson ** 15:40
so you are are working some in the technology field, but you're also now doing a lot more in your own private industry, if you will, dealing with with Brain Health and and I can appreciate that. So what, what do you do these days in terms of brain health? So what do you do on, on, on your your side job, if you will.
 
<strong>Flor Pedrola ** 16:11
So first of all, I used all the information that I, that I got from Doctor Amon to help my son, because one of the things that I discovered is that there is no one single type of ADHD, which in Spain 30 years ago, it seemed that nobody knew, right, yeah, and it is so important to Know that there are seven different types of ADHD, and this means that the treatment has to be also different. And for me, that was an eye opening. The other main lesson that I got from Dr Amon is that there is no mental health as such. Mental health does not exist, if you allow me to say um, behaviors, thoughts, emotions, are so much related with the structure of the brain that it is, at least for me, much more interesting to see how the brain functions, and then to discover how this apply to the way we live, right? So based on those two things, what I do now is to offer coaching programs. I have two different programs. One is for young people from 20 to 30 years old when they are finishing their studies at the university and starting their first job. So I can help them to get to know themselves better under a brain perspective, to observe themselves and to discover what are their big let's say capacities or strengths, always based on on brain assessments that that I used to and And then I have another program for adults. This is a program that is already packed five sessions, where first we talk about values, purpose and objectives, and then we do some brain assessments, and then I do the proper coaching, but once we know what is the identity of the person.
 
</strong>Michael Hingson ** 18:46
So you're talking about the people you work with are people who have ADHD,
 
<strong>Flor Pedrola ** 18:52
not specifically, you know, there are so many weaknesses as we could say under a corporate wording, people with anxiety, with depression, some some people that consider that they are not able to perform the way they wish. And what we see together is what is going on on their brains, if there is something that is missing and we try to develop some new habits that can help them. So I wanted to mention also that the approach that I take is anthropological perspective, because every human being is made out of four dimensions. The first one is the biological let's say the one that we can measure in some way, and it is related to brain health, physical health, the nutrition, the excess. Exercise, sleep, any type of infections that they may have, allergies, injuries, toxins. So sometimes people are not aware of bad habits that they are having, and they that it that is preventing their prefrontal cortex to work optimally. Then we have the psychological dimension, which is related to the self talk, or the self concept that they have about themselves. It's about discovering if they have past emotional trauma, and it is also related to the sense of worth, or the sense of power and control that they might think they have, then we have the social dimension, which is related to the quality of their environment. Is so important to be surrounded by the appropriate people, you know, the friends, the ones that will be cheering you up when you want to continue in your journey. It's about stress. It's about how they leave their work, or even even what happened at school. You know, because sometimes people, they still remember some traumatic experiences in school. And finally, it's the spiritual dimension which is related to the sense of meaning and purpose, and responding to the question, why my life is does matter, right? So this is very important, because, for example, for any people that has some brain disorder like ADHD, it can, it could be very difficult to make the brain to develop as it should at the path that the school is requiring, right because, in fact, ADHD is characterized by some brain areas that are less developed that the average, let's say so those brain areas, they will be developed in the future, but In the school period, it is difficult for the children to follow the instructions as as they are requested. So maybe when you are 12 years old, your brain is eight years old, and when you are 16, you are 14. So it really needs some time to develop because for whatever reason, those neurons or those connections were not created as they should be. So from a four, four dimensions perspective, you see that your child cannot follow the rhythm that is requested, but you can help him so much with the other dimensions, because you can, for example, develop their curiosity. My son is passionate about art, and he used to go by himself when he was very young to the museums. You know, he loved to go to museums. He loved to see things and to make connections of colors, of structures, of movements, of textures. He developed a lot of information that was stored in his brain, even though it not it was not used, let's say, but this information was stored and it has been used later. You know, he can refer to all the things that he was learning, and also regarding the sense of purpose. It's very difficult to talk about the sense of purpose with with young children, but sometimes you can teach them about values, about you know, for example, for me, it's very important to be grateful. And yes, it is. It is key to understand that maybe something in one of your dimensions is not working as it should. And let me put that in brackets, but you can help the person from other dimensions, and this is so relieving for them. Yeah,
 
</strong>Michael Hingson ** 24:29
so you said, you've said a number of interesting things here. One thing that I had never known before is that there are seven different kinds of ADHD, yes, did Dr Amen discover that, or did other people discover that? Do you know anything about how that happened, how that was learned, and what they are?
 
<strong>Flor Pedrola ** 24:54
Well, Dr Amen uses spec scans. This is a very specific type. Type of scan that are used for the brain. And what these scans measure is the blood flow, meaning he sees in real time if the blood flow is enough or if it is too low or too high. So let me explain the importance of the blood flow is that this is what transports the nutrients for the neurons, right the glucose and the oxygen. So what happens is that if there is not enough blood flow, the neurons are not receiving what they need for work, and they do not function. And each area of the brain has its own, let's say, task to perform. So what he has been able to see is, what are the different areas of the brain, what that can be affected by an ADHD child? And for many other symptoms, you know, it's not only about ADHD. He's a psychiatrist, and he sees a lot of conditions. It's just that I am much more focusing on this, because this is what matters to me. But what he sees, and after doing more than 200,000 sped scans, he has a lot of studies where he can share what he has discovered, and he insists so much on differentiating the type of disorder because each of them requires a different Treatment.
 
</strong>Michael Hingson ** 26:37
Yeah. And so because he has done physical scans. And I think that's the interesting part about it, is that that he has taken the approach of truly looking physically at the brain and doing the spectral scans that have been used to make his determination. So that's certainly, I would think a major advance. What so like in the case of your son, he, he's, I assume he scanned your son's brain? No,
 
<strong>Flor Pedrola ** 27:11
we could not do it. But okay, as we had so many studies published by Dr Amen, I was able to to study, and I am part of the team of brain health coaches. So we share a lot of information, and anytime that I need something, I just look for it. But yes, I would like to just take what you just mentioned. One of the sentences Dr Raymond used to is that when he discovered the possibility of using technology and doing these spec scans. He said, you know, a traumatologist can see if the bone is broken right, and a cardiologist can see what is happening to the heart, but psychiatrist, we never knew what was happening in the brain, and now we can, yeah, and
 
</strong>Michael Hingson ** 27:58
that's why I mentioned that it was a physical situation, because he's doing something that the most people haven't done but but the other question that comes up is, so he does a scan, or let's talk about your son, what then is done as a result of the scan to address The issue? Well,
 
<strong>Flor Pedrola ** 28:20
what he does is to make some tests and interviews, and the scan is like giving light to the situation.
 
</strong>Michael Hingson ** 28:31
Okay, so by you discover, you discover what kind of ADHD someone has, let's say your son. That's fine. But then, obviously, what you want to do is to mitigate or eliminate it. And how do you do that? Well,
 
<strong>Flor Pedrola ** 28:49
basically, basically at the time I knew about Doctor Amon, I started to change his nutrition, for example, because sugar is very, very bad for ADHD children. I mean, it's bad for the population, but for the ADHD children, is really horrible. So it's about lowering excitement, and it's about taking some other type of it's not medicine, but supplements. And those supplements, you can find them anywhere, you know. So, for example, he's taking l theanine and GABA and vitamin b6 and also, in the case of my son, sports were super important. So what he did, and he managed to succeed in his university degree, was that he was waking up very early. He used to go to swim one hour at the university, and then he was attending class. Us, and he didn't need any specific medication for that. And by the time he had exams he took, he used to take one pill of Ritalin, and then he stopped taking it, so he has been using it for the very specific moment that he knew he needed some concentration and being quiet, but since quite a few years, he's not taking any medicine, just sports, good nutrition, sleep and, of course, purpose, self talk and good friends, you know you you have to take care of the four dimensions, not just the biological one.
 
</strong>Michael Hingson ** 30:51
Well, the the other question, though, is given what doctor Amon has done in terms of being able to diagnose ADHD and brain health through physical analyzes. Are there other kinds of physical treatments that can be incorporated, or have we not progressed to the point of being able to do this yet? Are there physical kinds of things that can be done to using your description, improve blood flow and so on to those appropriate parts of the brain. Or are we still not really in a position to be able to do that kind of thing?
 
<strong>Flor Pedrola ** 31:30
Well, the main, the main tool to increase blood flow is exercise, you know.
 
</strong>Michael Hingson ** 31:37
But there's not a a physical kind of thing. We don't know why blood flow to a particular part of the brain necessarily is not what it should be. We haven't analyzed, or we haven't figured that part out yet, or what? Oh yes,
 
<strong>Flor Pedrola ** 31:51
there are many things that can they can disturb, let's say brain flow. Brain blood flow. Excuse me, smoking.
 
</strong>Michael Hingson ** 32:03
Well, we're talking about like your your son and people who just are diagnosed, even at an early age with ADHD there, there have to be reasons that the blood isn't flowing appropriately to the brain. Physically speaking, right? And so
 
<strong>Flor Pedrola ** 32:26
neurotransmitters, yeah, many things, many things. Each is different, and we
 
</strong>Michael Hingson ** 32:31
don't yet know how to physically reverse that in the brain.
 
<strong>Flor Pedrola ** 32:40
Well, you are asking me something that maybe it is too medical for me. You know, I am okay, do not go. But I can tell you that before the child is born, there are some internal processes within the brain that my condition, the fact that the structure of the brain is not as it should be, right and and this is going to impact all I mean, this is one of the main reasons why there are brain disorders.
 
</strong>Michael Hingson ** 33:16
And my point is, though, we don't yet have the technology or the tools, or maybe the knowledge to reverse those processes or those physical situations. I mean, yeah, there are things that we can do, like with drugs and so on, as you talked about, but yes, we don't, we don't physically know yet how to really go in after birth or whatever and reverse those, those situations, is that what I'm hearing, I
 
<strong>Flor Pedrola ** 33:47
cannot tell you, because this is, this is not my okay. I am, I am not a medical specialist, you know? But that is a I know that AI is doing incredible things. For example, creating algorithms that are trying to detect some illnesses in the brain of a child before he's born and try to correct that. But I have not heard anything about brain I mean blood flow, but more about other other Yeah, other things, yes, and,
 
</strong>Michael Hingson ** 34:29
and. So the the point is that the that this is still a relatively new area, and Dr Amon is clearly a pioneer, if you will, in in that so there's a lot of work to be done, but it's fascinating to hear that he took the leap to say, why don't we understand the brain physically like we understand other parts of the body? And so. He developed the whole scan process to begin that process and go down that road, which I think is exciting, absolutely.
 
<strong>Flor Pedrola ** 35:08
And I can tell you that even though I, I think my my clients, they don't have the possibility to do the scans because we are in Spain, or because there is no possibility for them to travel around the world. One of the things through the brain assessments that I offer to them, one of the things that they say is, wow, now I see how my brain functions, and I can understand my behaviors, and I know that the way I behave is not my fault. This is so important, you know, because sometimes we behave in a way that we do not understand, that we do not know why this is happening, and this is because there is a physical interference somewhere in your brain. And once you identify it, and you see that there is this structure, physical structure that is not working, the correspondent behavior is also derailing, right? And I think first of all, my family, for example, when my son was behaving the way he was doing, they used to tell me, Oh, you're not raising your child appropriately. And I was saying, Oh, my God, what can I do? Yeah, but the fact is that this is because they did not see what was happening in the brain. For example, if you see a child with a cast in his leg, you cannot ask him to run right, because you know that he cannot do it. But when there is a brain disorder happening, even though you ask the child to perform some task and he does not, he does not do it, then you will put an etiquette instead of thinking that he's not doing it because he cannot do it. So that was such an eye opening, and I think that doctor Amon has helped so many people, not only the ones that were affected, but also the environment that has to become much more empathetic, right,
 
</strong>Michael Hingson ** 37:32
right? Yeah, absolutely, and it's it's interesting to hear about the advances. Let me ask you this, brain health, clearly, is very important, and with the work of people like Dr Amen, it's gone to a whole new level. How do you believe that brain health? How do you believe that brain health and disability or relates to disability in the workplace? Okay, so disability, whether it's a mental or physical or or dumb people, is another story, but that we will worry about that today. But yes,
 
<strong>Flor Pedrola ** 38:20
so I would say, from a physical perspective in the workplace, I think companies now are more and more prepared to assist their employees and to help them to perform the best they can. You know, because one thing that is clear, at least from my point of view, is that diversity, diversity is only positive. So I I remember people that were blind, that that used to have first date their talk with them at the office and using a specific keyboard to work. And this is going to evolve, and I think that at some point I hope this will become transparent. You know, it should not be something to discuss people with. I don't know we had also some paralytic people and trisomic people. And no problem, it can, it can happen, and those people are clever, and they can bring a lot of things, and mainly, mainly, I would say, they are much more resilient that the people that didn't did not have to fight so hard to find their place in the work environment. Yeah. So from the psychological perspective or the mental perspective, disabilities can come either because you are, for example, ADHD, but, but, you know, add the HD when you are a child, can be a big problem. But when you are an adult, and if you have been working on it. One of the main characteristics of an ADHD person is that they are super creative. Their imagination is always running all over the places, and again, they can bring so much different perspective in the work environment. And then you can be like, I don't know Asperger, but Asperger, we had so many famous people. You know, Anthony Hopkins is Asperger. I saw it some, some weeks ago. I don't know, Michael Phelps, he was ADHD, and he was a champion with a lot of gold metal, you know? So, yes, it is a difference. And this was so helpful, because I come back to what my mom says, you know, it's not, it's not that French is better than being Spanish, or Spanish being better than being French is just different. And let's, let's work together.
 
</strong>Michael Hingson ** 41:34
Yeah, and I think that it like anything else that we deal with is appropriate to discuss and understand, although from an employer and employee relationship, what people should not do is look down on people who are different than they are, and we See that all too often, which is extremely unfortunate, but I think it's important that people really do develop a good understanding of of different people. And as you said, diversity and accommodating difference is a very positive thing. We should do that we should accept that not everyone is exactly the same, and so
 
<strong>Flor Pedrola ** 42:26
everybody is unique.
 
</strong>Michael Hingson ** 42:29
Everybody is unique. And so it's important that we that we deal with that, and that we recognize that. But so many people don't, and they regard people who are different than they are as less than they are. And that's too bad. And I know that as the world has progressed, as knowledge has progressed, we now hear a whole lot more about ADHD than we did 20, 3040, years ago, and I'm sure that Dr Amon has contributed to that, and people like you are contributing to that, because you help coach. People. Tell me a little bit more about your coaching business and what you do. So when people come to you, who comes to you, and then what do you do?
 
<strong>Flor Pedrola ** 43:16
So in the adult area, yeah. Let's stick with that, yeah, mainly my clients are people that are very much stressed. I mean, this is the word they use, okay? They see, they say that I am very stressed. I am losing control of my life. Maybe I am. I see that I am not enjoying what I am doing. I am I have too much anxiety. I cannot sleep properly. And it's like they they lost the their way, you know, in different in different aspects. So what I do is my first session, we talk about, what are the values that they really that attract them, not the ones that they consider they have? Because I think it is much more important to see, okay, you are attracted by by this value, so your heart is connected to this. How can you put it in practice? How can you show them? How you can you develop them? Because we are a single unit, and your heart needs to be connected to the brain too, right, right? Um, so once they know their values, then we discuss about their objectives. And again, I always go to the four dimensions, because I want them to see if there is one of them who might be less developed. Because the main purpose is to be to be balanced. In all areas of your life, because this is the best way to surpass any challenge that you will that you will meet, because everybody has challenges to to work with, right? So once we know the objectives that they have, we try to find the purpose, and this is kind of the first conversation that we have all together. Then in the second session, I discuss with them the results of two tests that I send them. So one is about what type of brain they have, because Dr Amen has made a classification of 16 types of brain. So I send them the link to Dr Amen website. They can, they can do the test they see what is the type of brain and and there are some advices that they can perform to help themselves based in more in the biological aspect. So mainly it's about nutrition and sleep and, you know, physical aspects. And then I also send them another assessment, which is about the brain areas, the prefrontal cortex, the cingulate charis, the basal ganglia and the emotional brain. So once we have the results, we look at them, we discuss about them, we try to see connected with the objectives and the purpose that they declared in the previous session, what can be done and what they have to focus on. And then in the three last sessions, we really tackle to the update the objectives that they declare to have within, let's say, mid term. So normally I ask them to do focus on either one year or 18 months, and we look at what they can do based on their purpose, their objectives, and their brain type and how their brain areas work. And It is incredible how many things they discover about themselves, how they regain control of the things that they want to do, how they gain clarity about what they want to achieve in all the areas of their life, and they are much happier if, if I may say, right? And to my surprise, they because I really thought that five sessions was was okay. But 80% of them, they always ask, okay, can we have another session in three months? You know? It's just like to kind of reconnect with you and see if everything is okay. And what do I need to redirect if I forgot some some of the new habits that they have to take, because the brain is very clever, you know? And as he consumes up to 35% of all the energy that the body intakes. Um, it is not enough for the brain. If the brain could have more energy, he would take it. So instead of having more because the rest of the body is saying, No way we keep the rest what the brain does is to automatize a lot of aspects of our lives. You know, we have 1000s of thoughts during the day, but we don't think about them. We just perform. And many thing should become to the to the awareness level again, so they can, so they can discuss and think about this. This is what I am doing, really, and that this is beneficial for me or not. You know, starting with the food, for example.
 
</strong>Michael Hingson ** 49:16
So you have people who come to you who may not physically have any issue like ADHD, but they, they feel there is something wrong, and you, you help them by talking about the brain, and you help them looking into themselves and learn about themselves and hopefully become better As a result. Yes,
 
<strong>Flor Pedrola ** 49:40
absolutely, absolutely. I have been doing so many years executive coaching, and I was missing something in my practice, you know. And when I discover this methodology, I was so happy, because for me. But that was the missing point.
 
</strong>Michael Hingson ** 50:03
Yeah, what so carrying that on? What kind of habits should people adopt or bring into their lives to be able to keep their brains functioning at peak capacity?
 
<strong>Flor Pedrola ** 50:21
Well, now I think that everybody talks about the three main aspects about this, and this is, of course, nutrition, because this is the energy that gets into the body and makes it function, right, not only physically, but also mentally um, sleep is key, absolutely key. Because, you know, while we sleep, the brain is much more active than when we are awake, because it has to store all the memories that you have been creating during the day, and it's also washing itself and recovering the pieces that maybe are not going so well. And anyone can can testify. You know one, if you do not sleep properly when you wake up, you have like a cloud in your head, and you are not able to think as as you should. You cannot be as active or proactive as you would like. So nutrition, sleep, exercise, vanishing all the toxins that you can mold is super bad for the brain. And I think that people already know, you know, in my when I look at Instagram, you have so many people, health coaches, life coaches, all doctors, physicians, functional doctors. Everybody is talking about those three things, but I think that the main, the main, key thing that is needed is the will, because you cannot change. You cannot improve if you don't want to so hopefully people realize that something is not good or is not going as good as they wish or as they planned, and this is why they come to me or to other specialists or other coaches to See what they can improve. But there is no transformation if there is no will for that. Yeah, and there in in the in the brain aspect, one thing that also helped a lot to my son was neurofeedback. I don't know if you have heard about it, it's the they put some stuff in your in your head, and these are like electrical signs that keep the brain awake. So one of the things in ADHD is that some connections are lost, and the person looks at the other screen, and the brain is monetized with with a computer, and they see what are the connections that are not working, so they stimulate them. And we have been doing this for two years, and it helped a lot. And I know that this is not only used neurofeedback is not only used for people having brain disorders, but also for people that are doing sports, you know, and at work too. So it's helping in a lot of disciplines. And another thing that helped so much my son was sophology. Have you heard about it? No, okay, so sophology is like a guided meditation.
 
54:10
Ah, okay,
 
</strong>Flor Pedrola ** 54:14
so the person that was taking care of my son first explored who he was, and then design meditations specifically for him. And that was also amazing. It worked so well, for example, doing visualizations for the exams because my son was terrified by doing exams, and he failed so many times, and he he didn't know how to overcome this problem. And one of my sisters talked to me about a sophologist, and I said, Okay, let's try. You know, we have been trying. So many things, and that worked beautifully. I remember one of the most important exams he had to do before entering at the university was in a building 60 kilometers away from our house, and the sophologist managed to make a visualization for him, and we went to the place he could, he could enter into the building, see the classes. So he got already a lot of information that was taking out anxiety from him. And he passed and he could go to university, I can tell you, he called me by by telephone. I was at the office, and he called me, he said, Mom, I have a future. You know, that was for him, like the big, big pain he could not overcome and fight.
 
<strong>Michael Hingson ** 56:00
I assume there are, there are people who face cognitive challenges at at work, or they they discover that they're starting to experience those what are some early preventative measures, very quickly, if you will, that that people can incorporate if they think that they're discovering cognitive issues at work.
 
</strong>Flor Pedrola ** 56:23
Okay, I would say that the social environment is very important. Okay. Why do I say that? For example, an HD, ADHD child that is living in the countryside who can run and and make a lot of physical movements and don't doesn't have to be seated quiet. He might go through ADHD in a much more healthy way, if I may say so for adults, for example, when there is something that is not going properly, if, if the if the social environment that you have around is a supportive one, and they can make you aware of of this. This is fantastic. Okay, it's all about first awareness, either by yourself, either by the people who loves you, and then communication, it's important to talk about it. If it is a biological problem, like any brain disorders, there will be the need from the work environment to adapt to it. And and I think that many companies, as we were talking about before, are really conscious about it, and they are doing a lot of investments and effort to include these type of profiles.
 
<strong>Michael Hingson ** 57:57
Yeah, let me ask you this, because we're going to have to wrap this up soon. Anyway, if somebody feels they're having some cognitive issues, developing and so on, what kind of message do you have for them? What message do you have for everyone, but especially those who may think that they're facing cognitive kinds of things, I
 
</strong>Flor Pedrola ** 58:18
would always look for a functional doctor, meaning a person who does not look only to what you say that is happening to you, because many times there is some other sources, right? So young people. I have some students that I am taking care of. And some of them, they come and say, Oh, I have such a headache, yes, but maybe the headache is because you are not eating properly, or because you did not rest properly, or because, you know, there are many other things that can happen. So for me, it is so important to go to somebody who has a holistic view of yourself, your habits, the way you live, what you do, and then probably they can direct this person to a specialist, you know, but not decided that, because You have this cognitive impairment during one week that something is terribly wrong and that you have to take this specific medicine, I rather prefer to suggest the person to go to, somebody who can have a general view of who you are, and then try to detect where you have to go.
 
<strong>Michael Hingson ** 59:40
And I think if I were to add to that, the most important thing that I think people should do and can do is to constantly be aware of themselves, and don't be afraid to if you find that something is different than what you expect, doing something about it. Yeah. Yeah,
 
</strong>Flor Pedrola ** 1:00:00
this is what I said, awareness and communication. Yeah. My my grandfather, who was French, he was a veterinarian, and I remember him telling us to all the grandsons and granddaughters, you have to observe yourself. You need to know yourself. You know, observe yourself, always. And yes, awareness,
 
<strong>Michael Hingson ** 1:00:24
it's, it's the most important thing that we can do. And there's no excuse to say, I don't have time. Of course you do, because you are still going to be, ultimately your own if you, if you really work at it. Your own best advocate of what's going on with you, and it's important that you really do deal with that and address it. And if it means going to see a doctor or someone else, then do that well. Flor, I want to thank you for being with us today and talking to us about brain health and and your your coaching world, and what you do if people want to reach out to you and learn more and maybe engage your services. How do they do that?
 
</strong>Flor Pedrola ** 1:01:12
Well, they can go, I mean, the web page is in Spanish, but they can write to me at info, the at braintitude with two <a href="http://t.com" rel="nofollow">t.com</a>'s
 
<strong>Michael Hingson ** 1:01:27
spell braintitude Then B, R, A, I, N, yes,
 
</strong>Flor Pedrola ** 1:01:30
double, t, e, t, u, d, e, okay. And I have sent you also the brain type test from Doctor Amen, if anyone wants to just enter into the into the in
 
<strong>Michael Hingson ** 1:01:45
the show notes, right? Yes, and see
 
</strong>Flor Pedrola ** 1:01:47
it, yes, of course.
 
<strong>Michael Hingson ** 1:01:50
Well, I hope people will reach out. It's an important topic. It is something that is absolutely worth everyone thinking about. And so I want to thank you for taking the time to help raise awareness about it, and I'm excited by the work of Dr Amen and the work that will continue to come. And as you said, AI is going to make a big difference. AI has helped in so many ways and being used in a very powerful and positive way. So thank you for being here, and I want to thank all of you for listening. Love to hear your thoughts. Please shoot me an email. Send an email to Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. We really value your reviews and your input, so please do that. We would appreciate it a great deal. If you know anyone else who ought to be a guest and floor as well for you, if you know anyone who we ought to have on as a guest to talk about issues, please let us know. Feel free to provide an introduction. We will respond. And we love to hear from people, and we love to to get people on who want to talk about issues that we all should hear about. So thank you all again for listening and Flor I want to once more. Thank you for being here with us today.
 
</strong>Flor Pedrola ** 1:03:25
Thank you, Michael. Thank you very much. It was a pleasure to talk to
 
**Michael Hingson ** 1:03:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Brain Health Coach with Flor Pedrola</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/dda744a9-6d72-4b92-a14d-f901ba9a1927.mp3?source=rss&amp;ext=asset.mp3" length="94511103" type="audio/mpeg" />
<itunes:episode>293</itunes:episode>
</item>
<item><title>Episode 292 – Unstoppable Impact100 Founder with Wendy Steele</title>
<guid isPermaLink="false">https://pinecast.com/guid/2519eb15-26e6-4fb9-b709-ffef9e2345c4</guid>
<pubDate>Fri, 13 Dec 2024 10:00:05 -0000</pubDate>

<itunes:duration>01:02:03</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/942e9d63-1c85-4e2c-a224-02fbb1fe86bf/UM292-Wendy_Steele-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Wendy Steele by any standard is an innovator, a leader and she is clearly unstoppable. She was born in Connecticut and, even from an early age, she was taught the value of giving back. For a while she didn’t really buy into the concept, but then her mother died. She realized at some point that the community around her selflessly helped her and the rest of the family with food and other support. She will tell us how one day a neighbor lady took her to the mall to buy her a dress for her first dance. As she tells the story, her father thought that all he needed to do was to take Wendy to Sears to buy something. Wendy’s neighbor set her father straight which was one of those learning moments for Wendy when she realized just how unselfish her neighbor was and how so many people worked to help her and the family.
 
Wendy went to college where she majored in economics and then went to work in the banking industry. Unlike many, Wendy always used her job to help ensure that the banks for which she worked truly adopted an attitude of helping the community rather than just working to maximize profits.
 
While continuing to work for banks, in 2004 while then having moved to Cincinnati, Wendy decided to start Impact100, an organization designed to really give back to the local community. I leave it to Wendy to describe the organization, its founding and its major success over the years. The story shows us all what one person can do if they are committed and if they want to help others. Suffice it to say that today, Impact100 is in several countries and has given over $140,000,000 to local community organizations and projects.
 
 
 
<strong>About the Guest:</strong>
 
Wendy H. Steele, Founder and Chief Executive, Impact100 A dedicated philanthropist, passionate entrepreneur, and inspiring speaker, Wendy Steele is the founder of Impact100, a grassroots global movement that has given away more than $140 million since its inception in 2001. From a young age, her family instilled in her the value of giving back with the intention of leaving the world a little better than she found it, leading Steele to dedicate much of her adult life encouraging generosity in all its forms. She believes that each of us has something important to give.
 
In 2023, Wendy released her bestselling book, Invitation to Impact: Lighting the Path to Community Transformation. Filled with personal stories and expert guidance, she shares the history of Impact100 and why she was compelled to pivot from a successful banking career into full-time work at Impact100 Global.
 
Wendy has received several awards for her work in philanthropy, including the 2024 USA TODAY Woman of the Year. Also in 2024, Steele received an Anthem Award for Humanitarian Action &amp; Services, Best Local Community Engagement for her work with Impact100 Global. In 2021, she was named by Forbes as one of fifty women over fifty who are leading the world in impact.
 
Her work in philanthropy has been featured in several books, including The Transformative Power of Women’s Philanthropy; Women, Wealth and Giving; Creating a Women’s Giving Circle; and The Right Sisters—Women Inventors Tell Their Stories. Steele believes wholeheartedly in giving back to her community. She observes that there are two kinds of people: those who see the problems in the world and realize they can be a part of the solution and those who still need to be invited to the party.
 
<strong>Ways to connect with Wendy:</strong>
 
Impact100 Global website: <a href="https://impact100global.org/" rel="nofollow">https://impact100global.org/</a>
Wendy H Steele website: <a href="https://wendyhsteele.com/" rel="nofollow">https://wendyhsteele.com/</a>
Facebook: <a href="https://www.facebook.com/wendy.h.steele/" rel="nofollow">https://www.facebook.com/wendy.h.steele/</a>
LinkedIn: <a href="https://www.linkedin.com/in/wendysteele/" rel="nofollow">https://www.linkedin.com/in/wendysteele/</a>
Book: Invitation to Impact: Lighting the Path to Community Transformation
Available at Amazon: <a href="https://www.amazon.com/Invitation-Impact-LightingCommunity-Transformation/dp/B0C16GVSBP" rel="nofollow">https://www.amazon.com/Invitation-Impact-LightingCommunity-Transformation/dp/B0C16GVSBP</a>
EMAIL: <a href="mailto:wendy@impact100Global.org" rel="nofollow">wendy@impact100Global.org</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, and here we are once again with another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. We get to do lots of unexpected, although, you know, we'll see if inclusion or diversity come into it. Our guest today, the person we get to chat with, is Wendy Steele. And Wendy is the founder of an organization called Impact 100 she's going to talk about that. I know she'll talk a lot about that because she's had a lot of involvement in that since 2000 I believe. Well anyway, Wendy, welcome to unstoppable mindset. We're really glad you're here. Thank
 
<strong>Wendy Steele ** 02:00
you so much, Michael. I'm happy to be with you today.
 
</strong>Michael Hingson ** 02:03
Well, tell us a little bit about kind of the early Wendy, it's always fun to start with things at the beginning. You know, so growing up and all that, I'd love to learn a little bit about you. Growing up,
 
<strong>Wendy Steele ** 02:15
absolutely I grew up. I was born in Connecticut, and then moved to St Louis, Missouri, or my family did when I was young. I'm the middle of three daughters, and I grew up in a family that really instilled the value of giving back, that each of us had a responsibility to leave the world a little bit better than we found it, and that was something that I took very much to heart as a young girl. But it wasn't too long. In fact, I hadn't even entered high school yet when we lost my mother, and at that point, the tables turned a little bit, and I went from seeing myself as someone who could help others to understanding that I needed help. My sisters needed help. My dad needed help, and we got it from a lot of local women who really never even knew my mom, but knew what three young girls and a single father would need during times like this, and it it really changed my whole perspective to understand what a difference it can make when somebody steps in to help you when you really need it most.
 
</strong>Michael Hingson ** 03:34
So kind of all that help that you got from women where you were and all that, I guess, sort of enhanced or justified what you had been learning growing up about giving back
 
<strong>Wendy Steele ** 03:52
exactly and and it, but it flipped the switch. You know, because giving to other people gives you a certain satisfaction. But at least in my young life, I didn't really know how it felt on the other side of the transaction, if you will, the other side of my generosity. And once I did, it really changed my perspective, and if anything, made me quicker to help others.
 
</strong>Michael Hingson ** 04:23
So when did you figure that out? Because you had sort of indicated that your your view had sort of switched, and then you started getting help. So when did you figure out that? Well, maybe it was right from the beginning.
 
<strong>Wendy Steele ** 04:39
Yeah, it was pretty early on. You know what? What happened that made it different for us was that when my mother died, you know, the women came around us the way you might expect in the beginning. You know, we had casseroles left on our front doorstep, or moms would offer to drive extra carpool. Shifts, or, you know, little things in the beginning, like that, that that are very helpful. But the remarkable thing was, is that several of these women, they just kept helping. So by the time I was invited to my first high school dance, one of the moms stepped in and took me shopping, because my dad's idea of where we should go for a nice dress for a formal dance for a young girl was Sears, and luckily for me, this mom took me to the mall and I got to pick out a dress that was a little bit more suitable to my age and and she smoothed everything over with my father and told him that the dress was appropriate. So she really did what I call PhD level giving and understanding that it can be sometimes easy to give in the beginning, but then we get distracted and we move on. And there were women who never moved on. They just kept helping without ever being asked, before we even really knew what we needed.
 
</strong>Michael Hingson ** 06:09
Well, your dad was well intentioned, though. Yes, just not, not very knowledgeable where girls were concerned and all that stuff, exactly, yeah. Well, so where did you go to high school? Where was that in southern Missouri?
 
<strong>Wendy Steele ** 06:29
Yes, I went to high school in Saint Louis, and I was, I went to a Catholic all girls school, but I wasn't Catholic, and I was the I was the only non Catholic in my class, but I went there because all my friends were going to go there. And I couldn't imagine staying in the public school system if all my friends were going to an all girls Catholic school and I and I loved it there. Yeah, me a minute, but I loved it there. Well,
 
</strong>Michael Hingson ** 06:58
that's cool. And was that an extra expense, or did was there a scholarship? Or how did that work? Because I'm sure that would have fretted your dad a little bit.
 
<strong>Wendy Steele ** 07:10
You know, this, the school that I went to is one of the most affordable schools in the area, so although there was an expense, it wasn't a burdensome one. So it it worked out the way it did. So when I think he was really happy to know that I was safe and I was in an all girls school versus, you know, whatever was happening at the time in the public school where we lived,
 
</strong>Michael Hingson ** 07:36
yeah, which even now is probably a whole lot more riskier than when, when you were going to school, right? Yeah, I'm sure I I don't know all the things that I hear and so on. I think it would be really hard to be a parent today, and it would even be harder to be a kid because of all the stuff with social media, all the temptations, and it's so easy to fall into so many traps, and it was certainly not that way nearly as much when I went to school and you went to school after I did. So I'm but I'm sure you experienced the same sort of thing. So it's, I just think, a whole lot worse. Now, it's kind of scary, isn't it?
 
<strong>Wendy Steele ** 08:16
Yeah, yeah. I am happy I got through it all when I did before social media would record my every mistake or, you know, embarrassing moments. So yeah, now, do you have tougher on kids today?
 
</strong>Michael Hingson ** 08:30
Do you have kids?
 
<strong>Wendy Steele ** 08:33
I do, um, is so I am in a blended family, and together, we have five children, three came from my first marriage, and two came from my husband's first marriage. And so we are very, very lucky to have five amazing adult children, yeah,
 
</strong>Michael Hingson ** 08:52
but even though they're adult children, they they went to school after you. So I'm sure they probably would if they're reasonably settled, say the same thing, that it'd be a whole lot tougher to be a kid today. Yeah, it's for sure. Yep, yeah, that's too bad. But you know, we'll, we'll get through it, and maybe it does help build character if we can teach kids what they need to know, and they can resist all the temptations. But that's a less epic for another day, I guess. I guess so. What did you do after high school?
 
<strong>Wendy Steele ** 09:29
Well, after high school, I went to Connecticut College, and I studied economics. My grandfather was a banker, and my grandfather taught me when I was a young girl, this would be my mother's parents. My my grandparents really were also very helpful after my mom died and he was a banker. When I asked him why and what made him, you know, stay in the banking business, he said that as a. Banker, you get to help people, and he explained about loans to help someone start or grow their business. Now, he was a banker in the in rural Michigan, so a lot of his customers, they were farmers, and they were people who might have owned a very small business, but they were saving for education or for retirement, they were trying to make sure that they could take care of their families. And he described how banking worked and how it could help people achieve the goals that they set for themselves. He also told me that during the Great Depression, not a single customer of the bank was foreclosed upon. Every single every customer got dealt with on an individualized basis to work out a repayment that could work for them. And hearing this and admiring and loving my grandfather the way I did, I thought, well, that's what I want to do when I grow up, and that's exactly what happened.
 
</strong>Michael Hingson ** 11:04
That's that is kind of cool, that not one person was foreclosed on and they they survived and they moved forward over time. Yeah. Yeah, absolutely. And once again, the theme with your grandfather going back to obviously, he taught your mother the idea of help, and that's that's interesting, that that bankers, or at least some bankers, are in it to help, as opposed to just making a huge profit for the bank.
 
<strong>Wendy Steele ** 11:38
Yeah, yep, absolutely, he was definitely one of those bankers, and I think in those days, they had enough latitude that they actually could help customers. I think it's harder now with the regulation and all the things that govern banking, but it definitely was able to work that way for them.
 
</strong>Michael Hingson ** 11:58
Yeah, yeah. I was going to ask if you think it's tougher now, and I can see that there's, well, there's more regulation. Unfortunately, sometimes the regulation is deserved, which also is a challenge, but it's the way we have to deal with it. So you got a bachelor's degree in economics? I did, yep. Did you go on and get any advanced degrees or stick with
 
<strong>Wendy Steele ** 12:23
that? I went, I went right into banking and and stayed in the banking business for just over 20 years. Um, my specialty was in the private bank, and so I took care of high net worth clients. And by the time I got out of banking, I had made it to senior vice president and regional manager of a Midwestern regional bank holding company, and I loved my clients, I loved my colleagues, and I really did feel like I was helping them to achieve their dreams and their goals in much the same way my grandfather did. The the methods were different because of the regulation, as we've talked but, but the end is still the same.
 
</strong>Michael Hingson ** 13:13
How did the regulations make it different?
 
<strong>Wendy Steele ** 13:16
Well, you know, in my grandfather's time, he had a lot of autonomy, and in his case, he didn't abuse that autonomy. But regulations come in, and now there's a lot more structure and a lot more approvals. And you know, you want to make sure that everyone is protected. So it changed slightly in that way, but big picture, I think the heart of banking is still to help people, and understanding that sometimes turning down someone for a loan is helping them more than giving them what they ask for. Because as a as a lender, we can do the math and decide, you know, figure out the odds of that individual being able to repay that loan. And so when we say no, we're actually setting them up for success in the sense that we're giving them something that they'll be able to repay.
 
</strong>Michael Hingson ** 14:17
Well, you know, the thing that comes to mind immediately is the whole issue with regulation is that a handshake doesn't suffice anymore. And again, given the world, maybe that's the way it needs to be.
 
<strong>Wendy Steele ** 14:32
Exactly, yeah, I think you're right. So
 
</strong>Michael Hingson ** 14:36
you you went into banking, and where did you do that.
 
<strong>Wendy Steele ** 14:41
Um, well, I started in Connecticut, and I worked in Connecticut for a little while, and then I was transferred to Boston, and I was in Boston, and then back to Connecticut, but eventually I ended up in Cincinnati, Ohio. Well, that's
 
</strong>Michael Hingson ** 14:59
different. Yeah. How did that happen?
 
<strong>Wendy Steele ** 15:04
Well, my my then husband, also was in banking, and he was recruited to go and work for a different bank in Cincinnati, and moving from the east coast, where the cost of living is very high to a place like Cincinnati, where there's a good number of high paying jobs there, because there are lots of corporate headquarters in Cincinnati, but the cost of living is very low. And so he accepted the job, and I came along as what they call the trailing spouse, and I ended up getting a job in another bank and doing work there for about a dozen years, and Cincinnati was was really terrific. That's where all three of my kids were born, but that's also where my marriage fell apart and I ended up with a divorce, but it was a great place to to work and play and raise a family.
 
</strong>Michael Hingson ** 16:07
Yeah, divorce is no fun, but if that's what needs to happen, and then that's what needs to happen,
 
16:13
exactly, yeah, well, that's
 
<strong>Michael Hingson ** 16:17
cool. And you were in a nice well, you were with Boston and Connecticut too, but a nice cold Arena in Cincinnati,
 
16:25
yes,
 
</strong>Michael Hingson ** 16:28
good, good place to throw snowballs if you're in the right place.
 
<strong>Wendy Steele ** 16:33
Well, we didn't get all that much snow, yeah, a little bit more icy than snowy, but, um, but not bad. Not bad at all.
 
</strong>Michael Hingson ** 16:41
Yeah, so it wasn't very wet snow, and so you couldn't really make good snowballs.
 
16:45
Mm, hmm, yeah.
 
<strong>Michael Hingson ** 16:48
Well, gee, we all have to put up with things. But that's that's still pretty good. So you were there for 11 years or so, and then what did you do?
 
</strong>Wendy Steele ** 17:01
Well while I was there, I I guess I should back up. When I moved to Cincinnati, I moved there, not knowing anyone, and so I did what I always did, and that was I, I volunteered in the community and every bank that I've ever worked in part of my interviewing of the bank to decide whether I would accept a job if it was offered, was to understand how they felt about community service, you know, and whether they valued it truly and allowed their employees to be out in the community. And so I've been very fortunate to always work for banks that legitimately wanted their people helping out in the community, and so I got involved in the community. I was working in the bank, and I was meeting a bunch of terrific women and a lot of very worthy nonprofits, and I would invite the women I've met along the way to come and join me as I am rather a generalist. I don't have a pet cause that I really care about. I like to help out the nonprofits that I feel are doing the best job solving the pressing problems that they face. Women would tell me all the reasons why they couldn't join me. They couldn't pay a sitter $10 an hour to come and volunteer with me, or maybe they traveled for work and they couldn't go to regular meetings. There was this sense that they didn't know enough. They didn't have enough to give to make a difference, they would tell me that if they ever made a donation in the past, they never really knew what happened. Did the money get spent? And how did it matter? What happened because of their donation? There was also a little bit of skepticism after a high profile nonprofit CEO was caught misbehaving after making quite a lot of money and seemingly getting paid better than his for profit counterparts, and what I knew was that women needed to be involved in the solution. They needed to know what it felt like to give back. But what I realized was that as much as women's roles had evolved over the last several generations, women's philanthropy really hadn't everything in the world of of women giving back was time based. It was based on volunteering and rolling up your sleeves. And although I think that's a vital part and really a powerful part, of helping others, we weren't doing as much in the actual check writing to support nonprofits and. So in the summer of 2001 I got out a spiral notebook and a pen, and I started to write down all the reasons women had told me as to why they couldn't get involved in the community, and one by one, I I worked to overcome every one of those reasons, like, I suppose any good salesperson would, and when I was finished, what I had on the page is what ultimately became impact. 100
 
<strong>Michael Hingson ** 20:33
Mm, hmm. So you are obviously on a journey, and you wanted it to to deal with it. So when you say you overcame them and you overcame all the objections. What does that mean?
 
</strong>Wendy Steele ** 20:47
Well, for example, women who said they couldn't make regular meetings, or the women who said they didn't think they had enough to give. What I did is I created impact 100 to overcome those sort of in this case, what it means is, in a local community, the goal of impact 100 is to gather at least 100 women who each donate $1,000 pool 100% of that money together and offer it right back to the local community in grants of $100,000 or more. Women, other than making their $1,000 donation, had no obligation of time. It was one woman, one donation and one vote by democratizing philanthropy in this way, women who didn't have time to go to meetings or weren't interested in going and being a part of the of the vetting of these nonprofits, they didn't need to, but Those who did, it was a very transparent process, they could see and understand exactly what the nonprofits were looking for, and everyone had an equal voice at the table. And when we do this, it just creates a very powerful network of women who are passionate about helping their community and coming alongside each other. And so that first year, we had 123 women write a check. We received over 100 applications from local nonprofits and ultimately awarded a single grant of $123,000 to the mcmicken Dental Clinic, which is in over the Rhine, which at that time was one of Cincinnati's most challenged neighborhoods. It's now gotten much better, but then it was a it was a difficult part of town, and this particular clinic took care of the dental needs of the homeless and uninsured and and really change lives in a significant way.
 
<strong>Michael Hingson ** 23:08
So you gave back everything that you took in. How does that help pay for the administration of the organization?
 
</strong>Wendy Steele ** 23:16
It doesn't. That's, that's the idea is that impact 100 locally is run by volunteers, and the reason that we give 100% of those donations is so that no one has to wonder what the overhead expenses are or how it's being spent. Now, there are expenses to running a nonprofit, even if staff isn't one of them, so we invite women to join as what we call 110% members. You know, women will often tell us that they give 110% to the causes they care about. Well, if impact is one of them, then instead of writing a check for $1,000 we ask them to write a check for 1100 and the extra 100 helps to cover administrative expenses. Also we have men, and we have companies, and we have families, and in some cases, foundations who also want to be a friend of impact 100 and they can make a donation in any amount, and it's used purely to cover the costs of things like mailings, and you know, the tactical things that you'd have to do to do your work as a nonprofit. There were local companies that offered pro bono services and products, understanding that this relatively large group and growing group of women would also be women who might need their printing services or might need flowers for a graduation or for a baby shower or whatever it might be. And so we allow in every community. Community, the local community, to come around that chapter and sort of help it to reach its highest potential.
 
<strong>Michael Hingson ** 25:10
So you that's, that's pretty clever. And so you, you were in Cincinnati, and then you obviously went somewhere else.
 
25:22
Yes, yeah,
 
</strong>Michael Hingson ** 25:24
fitness can't stay in one place, can you? I
 
<strong>Wendy Steele ** 25:27
guess not? Yeah, I guess not. But I've been lucky, because I really liked everywhere that I've lived. But yeah, from there, I ended up moving to Northern Michigan with my three kids, and I lived there for about 15 years, during which time I was still a banker for much of it, and I also was doing the Work of impact 100 and in those intervening years. Gosh, impact 100 has just continued to grow. And now, about five years ago, my mom, as you know, died when I was a kid. My father passed away in 2013 but my husband's parents were here in Florida. And so about five years ago, we were empty nesters. The kids had all gone to college and beyond, and we worked remotely back way before COVID. And so we decided that we would spend a little time in Florida to help his his parents. And so we ultimately ended up here. His mother passed away in 2022 but his dad is still going strong, and he will be 94 in November. So he is really amazing, still as sharp as attack, and in really good health all the way around, and a real joy to be around. So that's what brought us here.
 
</strong>Michael Hingson ** 27:05
That's cool, well and and impact 100 continues to grow,
 
<strong>Wendy Steele ** 27:13
yes. So we celebrated. We gave our first grant away in 2002 and that was Cincinnati for $123,000.20 years later, by 2022 we had given away, believe it or not, more than 123 million. So we grew 1000 fold in those 20 years, and then by the end of last year, we've given away north of $140 million and we now have chapters in four countries, and are growing faster today than we ever have before.
 
</strong>Michael Hingson ** 27:53
That's cool. And I assume in most states in the US, you
 
<strong>Wendy Steele ** 27:58
know, it's kind of spotty around the US. The thing with our growth is 100% of it is organic. And by that I mean someone locally raises their hand and says, Hey, I want to bring impact to my community. And so as a result, we sort of have clusters like we have a lot in Florida, we have a lot in New Jersey, and we have a lot in Michigan and and they're growing through word of mouth.
 
</strong>Michael Hingson ** 28:24
So I know that you talked about it being women that do it. Do men get involved at all
 
<strong>Wendy Steele ** 28:33
they can. So we have nine chapters in Australia and in Australia, all but one are gender neutral. Men and women joined together. And you know, part of the reason that they do it that way and that we keep it just with women in this country has to do with our history and theirs, and so in Australia, they really didn't have role models for giving that were men or women. Neither gender had really been involved in philanthropy. Whereas in the United States, you know, the founding fathers and then those very first wealthy entrepreneurs, they took their civic duty to heart. And so we really have an American history of generosity, although largely, as I said, largely men, women would typically have time and they would volunteer. But what struck me, and it was part of what led me to create impact 100 is I remember hearing a story about a local church, and they had come into some serious financial trouble, and so their lead pastor called his senior staff together and the head of the men's Guild and the head of the women's group, and explained the situation and asked everyone to go. Do what they could to raise money and to help this situation that was quite dire. Well, the staff went out and they they collected as many receivables as they could, they cut costs, they they stretched their payables, they got better terms, and they did what they could. The head of the women's group, she went out and with a group of women, my gosh, they they did a rummage sale, they did a bake sale, they washed cars, they they did all of this work. And at the end of this two week period, she happily delivered a check for $8,000 to the senior pastor. She'd never raised that kind of money so quickly. Well, then the head of the men's group, he came, but he delivered far more than that in a check, and she couldn't understand how he did it. And it turns out that he thought to himself, maybe with a spouse. Gosh, we want to help the church I can afford to write a check for x. And then he called his male friends and said, Hey, Michael, can you give what I gave? And Michael would probably say yes. And then he played golf with Joe, and then he had lunch with Steve. And the next thing you know, each one of these men wrote a check. And it wasn't at all that men were keeping women from writing a check. No one told the head of the women's guild that she couldn't simply write a check and ask her friends to do the same. It's that culturally, it never occurred to her to do, and as a banker, but also as somebody who understands that giving your time and your talent is very important and it's very helpful. Giving your treasure is very meaningful, too, and we short change ourselves when we only give one dimensionally, and I believe that's true for people who can only write a check. I think you have the most fulfillment in your life when you can do all three that's really when you connect with the nonprofits and the organizations that you're helping. And so that's kind of what drove it to be a women's organization here in this country.
 
</strong>Michael Hingson ** 32:26
Is it a 501 c3, Corporation?
 
<strong>Wendy Steele ** 32:30
It is, in fact, every local chapter, they're independent, so it's not one overarching every local chapter is an independent 501 c3, or they might be organized with a fiscal agent, like a community foundation or something similar.
 
</strong>Michael Hingson ** 32:49
So what other countries? You've mentioned Australia, and you said four countries. So what are the other two?
 
<strong>Wendy Steele ** 32:56
So we are also in New Zealand and we're in the United Kingdom. Okay,
 
</strong>Michael Hingson ** 33:02
any opportunities coming up on the horizon for being in other countries as well?
 
<strong>Wendy Steele ** 33:08
We're having conversations right now in Switzerland, in Germany, in parts of India and so we'll see. But it's it's starting to happen right now. We've got 73 active chapters around the world, but we have almost 60 communities that are looking to launch. They're sort of figuring out whether they're going to be able to bring an impact 100 chapter. Impact 100 is really simple and really powerful, and it's easy to understand, but it is difficult to execute well, because when you give away grants, our minimum grant size is $100,000 and when you give away grants of that size, you take we take our responsibility of stewarding our members money very seriously, and so there's a lot of process to make sure that when we give a grant of $100,000 it goes to exactly what it's supposed to go to, and our members dollars are protected and and well cared for. What's
 
</strong>Michael Hingson ** 34:22
the largest grant that you've given?
 
<strong>Wendy Steele ** 34:26
Well, the largest grant was for $184,000 that was given to a single organization. But I will tell you that our impact 100 chapters can vary in size, right? The world's largest chapter in a single day gives away $1.1 million they have over 1100 members. And in fact, this year, they haven't, they haven't started giving money. Away yet, but they are giving away 1.2 million, and that is Pensacola Florida. So Pensacola Florida is the largest in terms of the biggest number of grants and biggest dollar amount. But the largest single Grant was in Cincinnati, and it was $184,000 but every increment of 100 members, we give away another grant. So 200 members, we give two grants and so on.
 
</strong>Michael Hingson ** 35:30
Now you talked about the cultural differences, like between men and women and so on, and I, having worked for a non profit, appreciate exactly what you say, which is, it's really, if at all possible, best, to have all three dimensions. Do you spend time? Or is there a way that impact 100 teaches members about maybe looking at being more than one dimensional in the whole giving process, that they can help people learn that it's culturally okay to write a check as well as going out and doing bake sales and and giving of your talents. So time count talents and treasure are all very important. Do you help teach people the value of that? You
 
<strong>Wendy Steele ** 36:17
know? It's interesting. I'm not sure that we necessarily teach people how to do that, although I think many of the women who come into an impact 100 chapter they are writing a check for $1,000 for the first time. In other words, they they've never written a check for that big it doesn't mean that they haven't donated to nonprofits prior to impact, but we have provided a viable path for them to feel like they can write that check. Now, very often, they're also interested in doing these other things, and so we do offer opportunities. They're invited to participate in ways where they can do things beyond writing the check. It's not a mandate by any means. It's simply an invitation. And many of them, once, they once they start getting involved, and they really start to realize that in every local community, there are heroes who are doing the heavy lifting in those nonprofits that are really moving the needle for the people in the causes that need it most. And I think it's more. It's like you're just compelled, you have to do more. And for those who have you know deep resources, they might write an extra check and help out financially. Others might introduce these nonprofits to their network or to other funders, and certainly others will volunteer, whether it's, you know, to paint the side of the barn or whether it's to sit on the on the board or an advisory committee to help they they find a way that works for both what the nonprofit needs and what the women's schedules and and other commitments will allow
 
</strong>Michael Hingson ** 38:14
Well, you have certainly created an interesting and a dedicated and committed community does impact 100 ever have meetings like national convention or anything like that, where people from around the country, or perhaps even around the world, come and get together? Or is that kind of something that doesn't really fit into the model of what you're doing?
 
<strong>Wendy Steele ** 38:42
No, we actually that's a great question. Michael, we do that. We call them global conferences, and we typically have people who come from outside the US. Right now we have only had them in the United States, but I imagine there will be a time that will have them overseas as well every other year. So my work at impact 100 global is I help existing chapters who because they're run by volunteers, you've got built in turnover, and those volunteer leaders need to be trained. They need to understand how the model works, best practices and resources. So my job is to work with all the existing chapters to help them reach their highest potential, and for the potentially founding chapters to get launched in as efficient and effective way as we can and some of the programming I offer includes a global conference every other year. So in 2023 we housed our global conference in Detroit, Michigan, and our next one is in 2025 and it will be in a pan. Handle of Florida. It'll be in Destin Florida, which it which will be a lot of fun. How
 
</strong>Michael Hingson ** 40:06
many people come? How many people came to Michigan? You
 
<strong>Wendy Steele ** 40:10
know, a couple of 100 usually come. In this case, it's usually three days, and it's a very intense curriculum. But women come, in part to learn from each other. And, you know, they end up meeting women from other parts of the world, other parts of the country, and friendships get forged, and it is a wonderful way for them to feel a bigger part of the community. Now, these only happen every couple of years. So every month, I have a virtual, what we call a chapter Chat, where chapter members can ask questions about, you know, I'm having trouble reaching a certain membership number. How, how do we attract new members? Or how do we retain our current members? Or how do we attract more nonprofit applicants? And so I answer the questions from my perspective being in this from the beginning, but other chapters will also weigh in and say what worked for them, or maybe what didn't work. And they give advice to each other as well. And so the more we can bring people together to create community and to learn from each other, the better off it is for everyone.
 
</strong>Michael Hingson ** 41:30
I understand that somewhere along the line, People Magazine learned about the work you're doing. I'd love to learn more about that and what happened when the story was published.
 
<strong>Wendy Steele ** 41:39
Yeah, absolutely. Well, so as I said, when I was in Cincinnati, you know, I was a banker and I didn't have a non profit pedigree, you know, I didn't do a lot of the things that you would expect someone who would end up founding a non profit would have done, um, we tried like crazy to get the local press in Cincinnati to tell our story, because we wanted all women to to know about this. All women in Cincinnati were invited and and even from the beginning, in 2001 the founding board was very diverse, and that's part of the secret sauce is you've got to represent your community in a way that would invite women to join. Well, that was, you know, that was fine, but for whatever reason, we really had trouble getting the Cincinnati press to tell our story. So when we had given away that grant to the mcin Dental Clinic, The Cincinnati Enquirer, which is the local paper, they wrote a story, and it was in the living section, you know, a few pages in, and it was a little small excerpt, but it had a, I think, a picture of me with a quote about the funding, and a quote From the clinic that received the grant. And, you know, it just talked very little bit about impact 100 Well, actually, the there was a writer or a reporter with People magazine located out of Chicago, and she was pitching her editor on a story covering eight or six or eight nonprofits, grassroots movements that were happening around the country. Of you know, people trying to do good, trying to help others. So she called me on my landline. Well, at that time, I almost hung up on her. I thought it was a prank call, because we'd had so much trouble getting local press. I certainly didn't think she was really from People Magazine. Ultimately, the magazine ended up writing a story only about impact 100 and me, and so she found us by the smallest little bit of media. Now, if I would have known when I was creating what I did in Cincinnati, if I'd known that it would grow like this, and had I known about the effect of that People magazine article, I don't know. I hope I would have still done it, but it may have been, may have felt too big for me. But it turns out that from that People magazine article, new chapters started launching. But one other thing happened, because it was People Magazine, they always talk about the people in the story, and in this case, they gave my maiden name. They gave they said I was divorced. They gave my whole life story, and believe it or not, a boy that when I was in high school, but during the summers, we went to Northern. Michigan, a boy that I dated in the summers, was somewhere at his doctor's office getting a physical, and he picked the magazine off the coffee table in front of him, started flipping through it, and came to my picture, recognized me, read the story and reached out, and that man is Rick Steele. We got married in 2005 and so we are getting ready to celebrate 19 years of marriage thanks, in large part to People Magazine. That's cool. Is she really cool? Yeah.
 
</strong>Michael Hingson ** 45:39
Well, it's a good thing, and it's and it's and it's lasting and sticking. So that's good.
 
<strong>Wendy Steele ** 45:45
Very good, absolutely. So, so
 
</strong>Michael Hingson ** 45:48
what does your husband do?
 
<strong>Wendy Steele ** 45:51
My husband is an industrial design engineer. He works for a company called Polaris, which most people think of Polaris as snowmobiles, which they do, but they also do Indian motorcycles. They do all the off road vehicles. They do something called a slingshot, which is kind of a fancy cross between a car and an ATV. But what my husband does for them is he puts the designs with a whole group of others, but he puts the designs in the computer for the next vehicle that's going to come out, or the next snowmobile, whatever it's going to be. And so He absolutely loves their product line, loves his work and is really good at it, and has been working virtually, as I said, for ages, so he can work from wherever he is. And he goes to Minnesota, where they're headquartered. You know, fairly often, because he really likes the people he works with, but most of the time he has a home office and stays right here,
 
</strong>Michael Hingson ** 47:01
and you finally are attached to and or working with someone who's not in the banking world. Yes, exactly, gone. Gone a different direction. Well, that's that's still cool. So you wrote a book, um invitation to impact. I'd love to learn more about that, what, what prompted it, and what's it about, and all of that.
 
<strong>Wendy Steele ** 47:30
You know, I, I always sort of had in the back of my mind, I thought I would write a book. Um, people had always asked about how impact 100 got started, and they they want, they were looking for me to do something like this. And what happened was Carrie Morgridge, who is part of the Morgridge Family Foundation and a prolific author in her own right. She and her husband John, created MFF publishing, which is the publishing arm of the mortgage Family Foundation. And she decided, or they decided, that they wanted to tell the stories of nonprofit leaders, that those were the stories they wanted to tell through their publishing arm. And so she asked if I had ever considered writing a book, and I said yes. And she said, perfect. And so I was the first book of MFS publishing. And what it really, what this book really talks about is part my personal story and part the story of impact 100 and then I would say part sort of generosity in general, why you want to train your kids to be generous, and how to do that and and the, you know, the good ways to give and the ways to give that really aren't all that helpful. Part of it was that, you know, if you if people in your audience were to hear me or see me on your podcast, and they think, oh, gosh, you know, this woman, it must have been easy, or she must be super smart, or she probably didn't make any mistakes. You know, I wanted to make the journey real that I made mistakes along the way, and there were things that I didn't get right, and I didn't have this perfect pedigree. But what I did is I didn't let go of the idea that I could make the world better, that I could create something that would make the kind of change that I was hoping to see. Because I think sometimes we all have ideas about what we can do and how we can help people, or some big idea, and then that voice in our head sort of talks us out of it. And so my hope is that. The people who read the book would understand that if I can do it, they can do it, and that you just have to stay true to your vision and work hard and surround yourself with people who know things you don't know, who are smarter than you in some areas, and who will respectfully challenge you in order to make you better. And that's a lot of what this book is about. It's, it's a very real look of the sort of behind the scenes
 
</strong>Michael Hingson ** 50:31
you talk in the book about your teaching your children to be generous through volunteering and so on. But what other ways, or how else did you instill generosity in them?
 
<strong>Wendy Steele ** 50:43
Yeah, gosh, thank you. Um, you know, through everything, we used to volunteer together. Um, we would raise money to help different causes that the kids would work on that they were interested in. In the beginning, it was the animal shelter, but it would grow. One of the most important things I did when they were very, very young is it was around Thanksgiving time, maybe just after and, you know, Christmas was coming up, and the kids were little, and they were talking about what they wanted Santa Claus to bring. And I we had a basement playroom, and I brought them down there, and I said, Well, my gosh, look your your shelves have books and toys and games. There's no room for anything else. And I explained that there were kids who didn't have what they had. And maybe before they start thinking about the list of what they want, maybe they should think about the things that another child might really enjoy playing with. And so the kids each filled big black garbage bags, you know, those leaf bags with toys and stuffed animals and things that they didn't necessarily play with anymore. And then I did something that I I would advise any parent who's trying to instill this in their kids. I called the organization that we were going to drop off these things at, and I explained the kids ages, they were all little, and that I just wanted someone there who would engage the kids when we brought in this bag of of toys that would thank them and and connect their gift to What was going to happen. And that that nonprofit leader did an amazing job. So we showed up at the appointed hour, and instead of, you know, just sort of dropping it, we brought it in. And this executive director, who was a man, he spent so much time with my kids, asking them about each item, and do I think a little boy or a little girl would like it and and it really made a huge impression on them. If you do that once, that's all it takes. Now, next year, we did the same thing, but I reminded them of the experience. In other words, you don't have to make a big moment out of everything, but make the moments when you can so that it sticks in their heart. I also had given them a piggy bank that was plastic. It was designed to have a compartment for spending, a compartment for saving and a compartment for giving. And their allowance would be divided in thirds. And every week we would put money in all three and the kids would talk about what they were saving for something big, what they wanted to spend, that they could spend that week, and then where they might do the giving, and when you can take money, equate it to chores that they did to earn their allowance, then relate it to their piggy bank in a tangible way, it teaches them budgeting. It teaches them understanding that saving, spending and giving are all equal, that we need to budget for all three of those things. And what can happen if we don't budget for any one of those is that, you know, it's not nearly as fulfilling. And so there were, there were lots of experiences like that that I worked with the kids on that have stayed with them ever since.
 
</strong>Michael Hingson ** 54:46
Well, what's next for impact 100
 
<strong>Wendy Steele ** 54:50
Oh, my goodness. Well, right now we are growing at a faster pace. What's next is my work at globe. Global, you're talking to the entire staff of global. And so I work longer hours and more than I should. And so what's next is building sustainability, getting some I'm working very hard to bring in funding so that we can have a staff of people, and if, as they say, I am hit by the proverbial bus, there will be my institutional knowledge will be in the hearts and minds of others. It'll be codified in a systematic way that will make it easier for impact 100 to thrive well beyond my lifetime. So that's the most important thing I'm working toward right now.
 
</strong>Michael Hingson ** 55:44
And that's always a good thing to work toward. It's a great goal, sustainability and and keeping true to the model is is very important by any standard. Yes. So what would your message be to anyone who is considering driving real change, or who want to drive real change, and especially who are concerned and apprehensive about getting involved in doing things.
 
<strong>Wendy Steele ** 56:19
You know, I would say, listen to your heart, that if there is something that's on your mind and on your heart that you think you want to do, I would listen to it. I believe that that thing that's in your head or in your heart, it it's an indication that it's your responsibility to affect change in that particular area. So don't self select out, trust your feelings and do what you can where you are, and if you can involve other people in it, all the better. You know, when I created impact 100 I'd never given $1,000 to a charity. I'd I'd never done that, but I knew I could do it, but I also knew that me doing it alone wasn't going to move the needle the way it would if I brought everyone else along. And so I hope that anyone who's out there listening and who has an idea or an inkling of what they think they want to do, I hope they pursue it with as much passion and energy as they can muster, because it likely will be much more effective than they can imagine, and it really can make the world a better place.
 
</strong>Michael Hingson ** 57:35
If people want to reach out and contact you, maybe talk about starting a chapter, maybe learning more about impact 100 or who want to meet you? How do they do that?
 
<strong>Wendy Steele ** 57:44
Gosh, they can reach me at Wendy at impact 100 <a href="http://global.org" rel="nofollow">global.org</a> or I have a website called Wendy H <a href="http://steel.com" rel="nofollow">steel.com</a> and so they can, they can find me there. I'm very easy to find
 
</strong>Michael Hingson ** 58:04
well, and that obviously means a lot. So and steel is S, T, E, E, L, E, just to make sure people know great well, I want to thank you for taking the time to be with us today and talking about all of this. I think it's important. I think it's valuable. And I think you've given us all a lot to think about, and hopefully we'll think about the whole concept of giving and donating our time and treasures and talents in a little bit different way.
 
<strong>Wendy Steele ** 58:40
Thank you, Michael. I'm so glad to have been with you today.
 
</strong>Michael Hingson ** 58:44
Well, I really appreciate it. Love to hear from all of you out there as to what you think. If you have any thoughts or want to reach out to me, you're welcome to do so you can reach me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, go to our podcast page if you would, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, where you can observe all the episodes that we've had, and that's another way to reach out to me. Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, would really appreciate it if you give us a five star rating. We love those ratings, and we love your reviews and your thoughts, so please don't hesitate. And if you know of anyone who might need the opportunity to be a guest on a podcast. And Wendy, you as well. Please feel free to reach out, provide introductions. We're always looking to meet more people and bring more people into unstoppable mindset. So please do that. So once again, Wendy, I want to thank you for being here. This has been a lot of fun. Thank you,
 
<strong>Wendy Steele ** 59:57
Michael. This real treat for me too. You.
 
</strong>Michael Hingson ** 1:00:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Impact100 Founder with Wendy Steele</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2519eb15-26e6-4fb9-b709-ffef9e2345c4.mp3?source=rss&amp;ext=asset.mp3" length="89490382" type="audio/mpeg" />
<itunes:episode>292</itunes:episode>
</item>
<item><title>Episode 291 – Unstoppable Transformation Collaborative Expert: Part II with Dr. Wallace Pond</title>
<guid isPermaLink="false">https://pinecast.com/guid/c76adfc8-d62a-4cde-9843-8e7312e4a343</guid>
<pubDate>Tue, 10 Dec 2024 16:01:50 -0000</pubDate>

<itunes:duration>01:06:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c9a90a1a-f71b-4ccb-9b1c-8fb6cbf8fe65/UM291-Dr._Wallace_Pond-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Over the lifetime of Unstoppable Mindset I have met many of our guests on LinkedIn. My guest this time, and for his second appearance is Wallace Pond. I feel he is by far one of the most fascinating and engaging people I have had the honor to meet. Dr. Pond was born into a military family based at the time in Alabama. I do tease him about his not having an Alabama accent and he acknowledges that living on a military base is largely why he does not naturally possess a Southern way of speech.
 
Dr. Pond has lived, worked, and studied in North America, Latin America, the Caribbean, Europe, Asia, and the Middle East. He has served as a teacher, a professor and within the corporate world he has held a number of positions including several within the C Suite arena. We get to explore his life journey including learning of a mental health crisis that lead him to a career change a few years ago.
 
Once again during my time with Dr. Pond we talk about many subjects including Leadership,our fractured society and what makes a good and real leader. Wallace observes that slowly leaders are shifting from requiring their own high technical prowess to relying more on the success of others.
 
Wallace will tell us about his project, the Transformation Collaborative which is an effort to promote real change in how we can become better versions of ourselves. Once again, our time passes all too quickly.
 
 
 
<strong>About the Guest:</strong>
 
Dr. Pond, founder, IdeaPathway, LLC, the Transformation Collaborative™, and Life Worth Living, LLC, has been a missiondriven educator and leader for over 30 years. For the last 20 years, Wallace has been a senior leader in higher education, holding both campus and system level positions overseeing single and large, multi-campus and online institutions of higher education in the US and internationally. He has served as chancellor, president, COO, CEO, CAO (Chief Academic Officer), and board member, bringing exceptional value as a strategic-servant leader through extensive experience and acumen in strategic planning, transformational change, change management, crisis management/turn around, organizational design and development, P&amp;L, human capital development, innovation, new programs, and deep operational expertise among other areas of impact. He has recently added psychotherapy to his practice and provides counseling services as an LPCC under supervision. You can see his counselor profile here. His many thought leadership articles are available at <a href="http://www.WallacekPond.com" rel="nofollow">www.WallacekPond.com</a>. Wallace began his career as a high school teacher and adjunct professor, and spent six years in the elementary and secondary classroom working primarily with at-risk youth. He was also a public school administrator and spent another six years as a full time professor and administrator in the not-for-profit higher education sector, working in both on campus and online education, bringing education to underserved students. Additionally, Wallace has over 15-years of executive, private sector experience, creating a unique and powerful combination of mission-driven and business focused leadership and insights.
 
<strong>Ways to connect with Dr.Pond:</strong>
 
<a href="http://www.wallacekpond.com" rel="nofollow">www.wallacekpond.com</a>
<a href="http://www.transformationcollaborative.net" rel="nofollow">www.transformationcollaborative.net</a>
<a href="https://www.linkedin.com/in/wallace-pond-47b05512/" rel="nofollow">https://www.linkedin.com/in/wallace-pond-47b05512/</a>
<a href="https://www.amazon.com/Leadership-Real-World-Executive-Turbulent/dp/B08C49FQ6Q/ref=sr_1_1?crid=1UIJFVM71G3RZ&amp;keywords=leadership+in+the+real+world&amp;qid=1704824712&amp;s=books&amp;sprefix=leadership+in+the+real+worl%2Cstripbooks%2C159&amp;sr=1-1" rel="nofollow">https://www.amazon.com/Leadership-Real-World-Executive-Turbulent/dp/B08C49FQ6Q/ref=sr_1_1?crid=1UIJFVM71G3RZ&amp;amp;keywords=leadership+in+the+real+world&amp;amp;qid=1704824712&amp;amp;s=books&amp;amp;sprefix=leadership+in+the+real+worl%2Cstripbooks%2C159&amp;amp;sr=1-1</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi again, everyone, and welcome to unstoppable mindset today. We get a second chance to chat with or if I really wanted to be spiteful, I'd say we get a second shot at Dr Wallace Pond. He was on unstoppable mindset some time ago, and we had a fascinating discussion. And we talked about him coming back, and he said he would, and he did, brave man that he is. So here we are, and you can read his biography in the show notes and so on. But he has been in a variety of kinds of situations. Came from, as I recall, a military family, and has been in a number of different kinds of job situations and and he can talk about that if he would like to. But Wallace, welcome back to unstoppable mindset. I think we're going to have some fun.
 
<strong>Wallace Pond ** 02:10
Thank you so much, Michael. I'm glad that we could do this again. I really enjoyed it the last time,
 
</strong>Michael Hingson ** 02:15
anything that you want to talk about before we delve into other things or, well,
 
<strong>Wallace Pond ** 02:20
you and I had, had talked kind of offline about just the whole concept of leadership and kind of what that means and how it's changing and and what elements of of leadership seem to be effective or more effective than others, as society evolves as organizations evolve, et cetera. And I thought we might poke around in that for a while and see what comes up.
 
</strong>Michael Hingson ** 02:47
You said something very interesting when I asked you about that, and you emailed me back. You said that leaders, or a lot of leaders, are moving away from dealing with technical expertise and moving toward relying on the success of others, which I thought was interesting, and I thought very refreshing. I think that a lot of leaders that that I've known and or people who say they're leaders, regard themselves as being highly technical, and I think there's a lot of value in leaders being very familiar with whatever they're dealing with, and being technical in that regard. But that shouldn't be the only thing that makes up a leader. And I think all too often, we find that people believe that, which is really the mistake. So when we talk about relying on the success of others, and so when I think that makes a lot of sense, yeah.
 
<strong>Wallace Pond ** 03:38
And I think there was a time, and by the way, I think an unfortunately low number of leaders are moving that way. I think leaders that are experiencing success are moving that way. But, you know, that's how it used to be. It's not it's not surprising. If you go back, you know, 25, 3040, years, a lot of leadership was about technical expertise in some field, about being directive, about really sort of price of entry come out, what we things that may be commodified in leadership today, But it was a much, much less complex environment. The workforces were much more amenable to hierarchy. Yeah, you know, older generations had much greater tolerance for things that didn't make a lot of sense, or, you know, it weren't particularly rewarding, or weren't connected to purpose. And I think what we're seeing now is that not only have the needs of leadership from a sort of operational and strategic perception perspective, evolved, but we've got a workforce now this that's predominantly millennial and Gen Z that just doesn't see work the same way. But. That you and I did earlier on, and that certainly our parents did, and just don't have a lot of patience for stuff that in previous generations, we just kind of sucked it up and did How so, for example, yeah, so I'll give you an example, like, you know, the idea, I think, for you know, older Gen Xers and certainly baby boomers, was, you know, you went to work, you know, you put in your time, you did what the boss said, and you were rewarded by that with job security and a decent salary, and there was tremendous respect for hierarchy. You kind of did what the boss said, even if you had a different idea and and you certainly in those generations, committed to doing a lot of work, whether it made sense to you personally or not, it was just what you were supposed to do. And I think in generations now, millennials and Gen Z ers, they're much more skeptical about dedicating their time, their effort, their energy, their intelligence, to things that just because someone said, Do this, I think they the whole kind of work life balance has been turned on its head. And I think younger generations really have moved away from that whole notion of living to work, and are now more focused on working to live work as it means to an end, it's less, you know, connected to their identity, their sense of success, their validity. They're also in an era where they just don't get rewarded in the workplace. So if you go back to boomers and older Gen Xers, they agreed to do a lot of stuff that didn't feel good or they didn't want to do, but they were rewarded for it. I mean, they had benefits, and they had a decent salary and they had much greater job security. You've got lots of younger folks today who are. You know, have far less job security, maybe no benefits at all. You know what they make versus what they need to live. The gap is substantial. Many of them are now in the gig economy. So, you know, there's no stability at all, no benefits, no sick leave, no you know. So for them, they've kind of said, Hmm, what's the calculus here? Does it make sense for me to you know, work to live or live to work, and the live to work part that calculus just doesn't make nearly as much sense.
 
</strong>Michael Hingson ** 07:57
What do you think has brought that about?
 
<strong>Wallace Pond ** 08:01
Well, yeah, I mean this, that's an interesting question. And I think we could sort of take a political approach or a philosophical approach. Some people would argue this is sort of a natural state of late stage, late stage capitalism, that this is just where it ends up when you have a system where the rewards and the regulatory infrastructure and the access to capital is designed, you know, to support ever increasing profitability and ever increasing wealth for a limited number of folks. You know, when corporations are expected to care more about profits and shareholders than about things like social good. I think that's a reasonable argument that this is sort of where our system leads to. I think also, at least in the United States, there's sort of an underlying cultural notion of, it's kind of, it's actually, it's mythology, but this idea of, you know, pull yourself up by your own bootstraps, if you just work hard enough, you know, you will succeed. And in other societies, there's sort of a different value set, I think also as an underlying cultural reality, things change. You know, the the you know, the world in which the baby boomers grew up in is a very different world than millennials and Gen Xers have grown up in and values evolve over time. And I think it would be really unusual if the system were exactly the same today as it was in 1948 post World War Two. Yeah.
 
</strong>Michael Hingson ** 09:59
I. Personally, though, have always had a problem with the company that says it's all about profit. Because typically, although I understand how things have changed, companies didn't start out necessarily being all about profit. I'm sure Mark Zuckerberg wanted to make money when he started Facebook, but he also had some social ideas and and he has evolved um over time, and there's a lot more to do with profit. And Steve Jobs did the same thing. Bill Gates did the same thing, but Bill Gates, especially now, has adopted more of a social attitude, and I think that, and I'd love to hear your thoughts on it, but I think that it's a mistake for companies to just take the position. It's all about profit, because if they don't, if they don't choose to be loyal to people at all, then, of course, people aren't going to be loyal to them. And where does that take us? That's a spiral. I'm not sure is a good place for us to go either.
 
<strong>Wallace Pond ** 11:10
It's also a potential segue back to the, you know, to the leadership question. But what I would, you know, and I'm not, and I'm not saying this is a bad thing. I think, you know, the profit motive has driven a lot of innovation, yeah, has, you know, resulted in financial opportunity for a lot of people? I think, you know, if you if we sort of buy into this notion of late stage capitalism. You know, when you have generation after generation, when you have ownership structures of companies that are profit driven, they're shareholder driven, whether it's private equity, whether it's publicly traded, you know, whether it's, you know, some other sort of investment structure, like venture capital, all of those structures are foundationally built on people spending money and getting way more money back. That's That's what that structure is. It's based upon supporting profitability. If you go back to that time I was mentioning 40s, 50s, 60s, even into the 70s, the there was much less pressure on companies to enrich, to, you know, to significantly enrich a small number of people at the expense of others. If you look at the difference, you know, the gap in pay between employees and managers and executives. It was a tiny fraction of what that gap is today, right? You know, if you if you look at the return on investment that venture capitalists or private equity people are looking for, it's astronomical. They don't always get it, yeah, but what they're after is astronomical, and so that has to come from somewhere, you know, those resources, that liquidity, has to come from somewhere, and it's leverage, it's debt, or it's, you know, limiting the cost of of labor. And from a recent from a leadership perspective, I think I, you know, probably starting in the 80s, 90s, early, 2000s there was a leadership focus that sort of saw labor or employees or workers as an expense item on a P and L, yeah, versus an asset. You know, certainly we're not seen as, you know, human beings, as humanity as something you know, bigger than, say, technology or capital or real estate. But I think what we're seeing now, and I think this kind of ties back in with younger generations of workers, is it's re I think it's getting harder and harder as a leader to effectively run companies, grow companies, sustain companies, if, if they don't have some focus on purpose, on social impact, on, you know, employees, as you know, not even employees, but you know human capital, where human is the important word. And I think for folks who figure that out, there's an incredible ROI, because, you know, technology is fleeting. It's a commodity. Even capital is a commodity. Real estate is a commodity, right? And I'm not the first to say this, but as a leader, if you want a truly, genuine, sustainable competitive advantage, it's going to be in people. It's not. To be in those other commodities, and if it's going to be in people, you know, that's going to come from being able to connect with people and connect them to purpose and to build trust. And you know, we might use the word loyalty, the idea that there's something bigger here than just punching a clock, and that applies to both the leader and the employee. So I think we're seeing some changes. I would absolutely agree, Michael, that if all a company cares about is profit, that can work for a while, but, but it's counter
 
</strong>Michael Hingson ** 15:45
to sustainability, yeah, and it will be self destructive at some point in the long run, because people won't have loyalty. And if we don't learn to understand the value of loyalty in that kind of a company, then something's going to happen and that company will go away or be absorbed or whatever,
 
<strong>Wallace Pond ** 16:06
yeah, or we'll just start underperforming, or we'll start underperforming, yeah, it's interesting. When I talk to clients and potential clients we do work. We talked about this in our last podcast at the transformation collaborative. We support organizations with helping them reinvent themselves. But we also have a really interesting leadership Discovery Program. We don't even call it leadership development Michael, because we've we think that's not the right focus or the right frame of reference. It's really about helping leaders and potential leaders really discover their own capacity as leaders and help connect them to what matters to them, so that they can connect other people to what matters to them. But you know, one of the things that becomes really evident when we talk to client organizations and potential client organizations, is it's really hard as a leader. It's really hard to stray too far from the status quo. It's really hard to talk about things like, you know, supporting the humanity in organizations, when, when investors, boards have no frame of reference for that language, let alone that language actually leading to sustainability and performance. Yeah, so I'll give you an example. Like, you know, boards and investors and exec teams, they understand all kinds of things. Like, you know, projected ROI on an investment in a computer technology, you know, you know, an efficiency move. They get that and you don't have it. Doesn't have to take much convincing anybody or anything, but the idea that you're going to be more profitable, that you're going to generate more revenue, that you're going to be around longer by investing in employee engagement. That's like, you see, you know, that's deer in the headlights, eyes over
 
</strong>Michael Hingson ** 18:14
but, but aren't there? But aren't there ways, or aren't there companies that we can point to who do behave that way? To show some of these boards, know, take a different look. Look at x, y and z or whatever.
 
<strong>Wallace Pond ** 18:29
Yeah, there are, you know, there are what we might call prototype organizations and even structures. You know, a while ago, there was this move by some companies to evolve or to be founded as what's called B Corp, or benefit corporations, that did not turn out quite, I think, like people envisioned, because there still tended to be, and All B Corp did was it gave corporations permission to focus on other areas of area, areas of benefit, other than profit, right? Right that they were legally protected from making decisions they couldn't be sued by, for example, shareholders for making financial decisions that may have decreased profit, but generated some other really intense benefit, important benefit. We thought that was going to maybe be a model that would really work. Hasn't turned out quite the way that, you know, people thought it would. I think, what if we kind of think about potential examples of of what I'm talking about, you know, you know, one example is Patagonia. You know, it's a in many ways. It's kind of an old fashioned. Textile company. But the culture of that company, which came from, you know, the founders of that company, is that they are about way more than profits, and they invest resources in the environment. They invest resources in sustainability. They invest resources in their employee they have incredible, incredible employee retention, very low turnover. They little things like you can, you know, you can own a Patagonia, a piece of clothing for years and years and years, and you can send it back to Patagonia after 20 years for get a credit and they'll recycle it. The owner of Patagonia has already announced that he is shifting the ownership of the company to employees, and he plans to die poor. You know that's that's an extreme but really profound example of what's possible, right? But in order for that to work, it had to be a privately held company, because typical investors won't stand for that, right? Typical investors invest, whether it's stock or whether it's venture capital or whether it's some sort of private equity investment, they typically spend a buck to make two or three or five,
 
</strong>Michael Hingson ** 21:26
and that's it. Yeah. And
 
<strong>Wallace Pond ** 21:29
so ownership structure. Ownership structure really matters. I think you see this oftentimes in nonprofit corporations, not because nonprofits are, you know. You know that the tax structure is. You know. You know, particularly the tax structure itself is, is not like a moral imperative or something that supports, you know, good decisions or moral decisions that but what it does do is it takes pressure off the organization to generate profits for investors and and that's huge. So you tend to see the kinds of decisions, not always and oftentimes nonprofits struggle strategically operationally. You know, it's not where you go if you want to make a lot of money as an employee or a manager, but that structure takes the pressure off return on investment for investors, and so sometimes organizations with a nonprofit structure can be much closer. Can really invest in purpose, can really invest in outcome, can really invest in mission, without sort of paying the price that organizations or leaders might pay if they're accountable to investors. Well,
 
</strong>Michael Hingson ** 23:00
one of the problems with nonprofits, though, also, is that all too often they approach it with the mindset, we're not able to make a lot of money, we're poor, we're a nonprofit. We can't do that. And one of the debates I've had, and I worked for guide dogs, for the blind for a while, and other nonprofits, and one of the discussions I had was, fundraising or development isn't really any different than sales. And of course, they try to make all sorts of arguments why it's different. But the reality is, it's not you are you're seeking money, you're trying to make a case for it. And when you have a mindset that no matter what you do, you can't make you can't make enough, because we're a nonprofit, and the other part about it, I think it's changing a little bit with nonprofits, I know for a while, one of the things that I experienced was nonprofits couldn't have any kind of an administrative rate above 10% people frowned on it if you were above 10% and I saw one lecture from somebody, you think back In New York, who said he didn't buy into that, and he ran an organization for a while and spent more money than the 10% cap, but brought in a lot more money as well,
 
<strong>Wallace Pond ** 24:33
right? Yeah, I think what you said is often very, very true. With nonprofits, they can be sclerotic, and you know what I what I've seen models of nonprofits that I've seen be the most successful are nonprofits that still see themselves as a business, and they are very amenable to generating revenue from multiple. Services, right? You know, fundraising is just one, right? If you know nonprofits that recognize, hey, there are multiple ways to generate revenue, multiple revenue streams, business lines that we can be in and see that as ultimately as a way to resource their mission. That is a very different way of of looking at how you operate as a nonprofit. And in fact, you know, some of the most profitable organizations today are actually nonprofit, which sounds like an oxymoron, but it's not because nonprofit status. It's just a tax status, yeah, and there are some other things that go with it, some other regulations about, you know, you know, community good and benefit, whatever. But you know, some of the most profitable businesses in this country are nonprofit healthcare systems, right? Or universities in, you know, the very extreme end of exclusivity. And so it's possible to be very profitable, you know, you know, in my State of Colorado, the UC Health System has become just a juggernaut, absolute juggernaut. It's a multi, multi billion dollar a year operation as a nonprofit. They have a ravenous appetite for acquisition. They generate billions and billions of dollars in revenue in the business, and another half a billion or so in profit from their investments. And, you know, they provide a great service. How do they treat their people? So, yeah, so that's a really good question, and I think you would get a different answer based upon whom you asked. I'll bet you know, and they've made some mistake, you know, they make many billions of dollars. They are about a billion dollars ahead in profit each year on investments and their business. And yet, you know, they're suing patients who can't pay their bill for small potatoes like, you know, they they sue patients for about 5 million a year, which is a rounding error in the P and L, yeah, but, but devastating for the people getting sued. So I wouldn't advocate that part of their business model, but they have been able to expand significant reach in their medical care to ever growing numbers of people and really high quality medical care by operating as a business, as a for profit, business that doesn't take pay taxes, right? Is the way I would describe it. So those models are out there too.
 
</strong>Michael Hingson ** 28:01
Yeah, it's an interesting world. I going back to our discussion about leadership. I know my philosophy is probably a little bit at least on first appearance, Contra to what you were talking about. I love having technical expertise. I having a master's degree in physics when I started selling magnetic tape systems and so on, I learned all I could about how they worked, what to do with them. I became essentially an additional sales engineer, even though I was the Mid Atlantic region Sales Manager for the company. But I knew all about the technology, because I read all the bulletins that came out, I read all of the the information, and I valued having that that data. The reason, however, I valued having that data was because I knew that a number of the people who worked for me, like the salespeople, didn't pay attention to that. And the result is that many times things would come up that they wouldn't have answers to, and either they had to have a sales engineer come along, or they would get me to come along as their manager. And what I tried to instill in them was there is value in you having this information because it lends credibility. But there was another part about it for me, and I don't even remember when I started doing this, but when I began hiring people, somewhere on the line, I would say, and I started saying to them, I know I hired you. I hired you because you sold me on the fact that you could sell our products, even though some were very exceptional compared to others. But I said my job is not to be here to tell you what to do. My job is to sit down with you and figure out how. Can add value to you, to make you more successful. And so by that, I meant there are things you know, there are things I know. There are things that you do. There are things that I do. If you're smart, we figure out how I can augment you and deal with the things that you name, not necessarily do well that you can bring me in to help you with to make you a more successful person in what you do, rather than me bossing you around. And only a few people really got that, but they were very successful at what they did.
 
<strong>Wallace Pond ** 30:34
So I appreciate that you shared that, Michael, and here's what I would say about my comment about you know, technical skill versus success through others. What I'm suggesting is that, you know, there it can be very helpful for a leader to be highly skilled in some technical area, right? Whatever that area is, that can be very helpful, but if that's how the leader believes he or she or they is going to bring value to them, yeah, but I agree that's probably a mistake. That's a problem, because that's a commodity that many people can share, and so whereas success through others is recognizing that as an individual, you can only create a fraction of the value that many other people working together can create. So there are, you know, transactions, there are decisions where your technical skill can be really helpful, you know, in that process. But if your value add is going to come from technical skill, it's probably not value add, right? The that
 
</strong>Michael Hingson ** 31:51
the value add for me was knowing when to use the knowledge I have, and, better yet, the sales person knowing when to use the value add that I bring, but that's really the issue, is for them to do that, and for me to help teach them how to do that, and some of it was technical, and I value having a good technical skill. Sometimes I actually over the phone when we actually had some of our service people out on calls, they would call me and we talk about what's going on, and I might say something that suddenly gave them an idea that fixed the problem, and then they come dancing back in the office later, big heroes, but but the issue isn't just that I had a technical knowledge that's just one of the gifts that I had that I felt could be helpful, but the real value add that I bring is is interacting with with people and teaching them
 
32:53
what
 
<strong>Michael Hingson ** 32:55
and how to use the different things that I might bring to what they do that they don't necessarily do. I had one guy who asked me, and he's my best sales guy, how come you know all this stuff and I don't? And I said, Did you read the technical bulletin that came out last week? He said, No, I didn't have time. And I said, there you go. I said, I don't have access to anything that you don't have access to, but that's okay, but it would be good, if you would learn more of that. And I think over time, you took it to heart. But you know, again, for me, also, very frankly, another skill that I brought was that I was blind. We went out on sales calls where we would go to a meet, and a sales guy my again, my best sales guy wanted me to go to a meeting with him, and he wanted to, they said that they wanted his manager to come. And he said, I didn't tell him, you were blind. We walk in the room and hit him right between the eyes with this blind guy carrying a laptop projector and using a guide dog. But they had no expectation was coming, and I did the PowerPoint presentation and other things like that that they didn't expect. But that's the kind of value add again, that I could bring. And actually, after the presentation was over, one of the people came up and he said, we're really ticked at you. And I said, why? And he said, Well, typically, these are very boring presentations, and yours wasn't first of all, but more important, you never looked away. You could point over your shoulder and point right to the things that were on the screen. I knew how to do that. I had learned that, and you never looked at the screen. So we didn't even dare fall asleep because we forgot you were blind. I said, well, even if you had forgotten and fallen asleep, the dogs down here taking notes, so we would have got you anyway, you know, but, but that's all part of the value add that I knew that I could bring that helped and and the result eventually was a sale that none of us knew about, but because we had developed that trust and shown that confidence on both of our parts, it worked out very well.
 
</strong>Wallace Pond ** 34:55
Yeah, and I you made me think of something, and I'm not sure if. Exactly what you said. That made me think of this. But in terms of technical skill, I think there are some areas where technical skill is actually really helpful for a leader today, and one of those would be technical skill and leading change or change management, right? And I think a lot of us just don't understand that that is a skill, that there is a process, that there is a protocol. Yes, it's about attitude, yes, it's about vision, no doubt, right? It's about communication. But successful change really almost always requires a purposeful process or protocol for implementing and leading that change. And very, very few leaders, shockingly few leaders actually have any training or any in depth skill in leading change itself, in the change management process, in what that how you do it from a nuts and bolts perspective, which is really ironic, because if you think of the environment that most leaders operate in today, you know those environments are incredibly ambiguous. You know, they are hyper change. You know, both internal and external, and you know something you commit to and invest in and build out today might be barely relevant 18 months from now. Yeah. And yet, in the work that we do with leaders, it's incredibly rare that I come across a leader, maybe. And I'm not making this up, Michael, maybe two times in 50 do I come across a leader that can actually articulate a process for change, that they understand, that they could implement, that they can leverage, that they're good at, which is really weird. I mean, I'm not sure what the analogy would be, yeah, you know, it might be, you know, something like a pilot, you know, or a chief pilot in an organization that just doesn't understand the new glass cockpit technology. Yeah, they just, you know, they're comfortable with the round dials and the gages and the pneumatics and the vacuum pumps, but they just don't get, you know, the new stuff and how to train pilots on the new stuff. That was probably an inelegant Well, now
 
<strong>Michael Hingson ** 37:52
maybe a maybe another one, maybe another one might be just the whole concept of AI. So many people fear AI, but the reality is, it can be an extremely powerful tool, and it can be a mechanism to help in all aspects of what we do. And I actually had a person on his name is Glen, and he talks a lot about CEOs and dealing with corporate change, and he's a very ardent supporter of AI. And one of the things that that he says is, look, AI will not take away anyone's job. Ai doesn't take them away. Ai doesn't take the jobs away. It's people who take the jobs away and give them to AI without figuring out what to do with the people who they have. And the reality is, AI isn't going to be able to do everything, and what we really need to do is to train people or provide other alternatives. And the example that he used was a truck driver. When we get to the point where we truly have autonomous driving and autonomous vehicles, what's the truck driver going to do? And a lot of people say, well, then they just don't need the truck driver anymore. And what he said was, and we both actually discussed it, and I contributed to it, why not let the truck driver stay in the vehicle on principle, but give the truck driver other things to do for the company so that the truck driver keeps busy and does meaningful work while the vehicle itself is being driven, so that he is also there to help, just in case something happens with the vehicle, but he's doing other things as well.
 
</strong>Wallace Pond ** 39:32
Yeah, I you know we are our take on AI and the role it's going to play, or the implications it has for leadership, has evolved a little bit as well at at the transmission collaborative, we initially were kind of of the opinion that AI, I mean, we knew it was going to be a significant, uh. Uh, area of focus, let's just say that, yeah, for leaders in organizations. But we initially thought, I think incorrectly, that it was going to be about, you know, harnessing the technology itself, you know, about making really good decisions about employing the technology, determining you know, where you know AI can bring value or efficiency, etc. And that's not untrue, but what we've come to believe is more likely to be true is going to be the role that leaders play in evaluating and understanding and taking advantage of The interface between human capital, yep, and technology and figuring out how that human capital becomes more valuable and becomes more powerful in in in tandem with the technology,
 
<strong>Michael Hingson ** 41:18
one of the things that Glenn did was that he had someone that he worked with, CEO of a company and convinced him of the value of AI. And this guy called all of his direct reports in, and he said, I want you to take the rest of the day and look at AI, learn about it, and then by tomorrow, using AI, come up with ideas where AI can contribute to the company, and where we can enhance what we do by using our skills and combining them with AI. And he said the next day, he was totally blown away by the level of involvement that everybody brought during that previous day and the number of incredible ideas that people hadn't thought of before.
 
</strong>Wallace Pond ** 42:12
Yeah, and, you know, I
 
<strong>Michael Hingson ** 42:13
It's all about the interface,
 
</strong>Wallace Pond ** 42:15
you know, I'm not sure kind of where you want to go with the No, that's okay with the conversation at this point. But one other thing that we have observed, in fact, I just read a paper earlier this week, and I can't remember. I think it was written by AI researchers at Microsoft. I'd have to go find it. But it was really interesting article. And I know it was also involved some folks at Stanford. I think it was three authors, and it was really interesting take, which is, they have, they have come up with a new way of, sort of measuring the effectiveness and capacity of AI. And that new way of measuring comes up with really different outcomes, so really different assessments on what AI is capable of and sort of how it's progressing. And the short version is that that AI is probably way, way less capable than we think it is.
 
<strong>Michael Hingson ** 43:26
That's a tool.
 
</strong>Wallace Pond ** 43:29
Yeah, but in what they're saying is that the, you know, the quote, improvements or progress we're seeing now is not that it's actually getting smarter. It's not getting any more capable, that what we're doing is we're just through brute force, computing power and data sets. We are allowing a we are helping AI figure things out faster, make connections it didn't make before. But really, that's what that what that's actually happening is, you know, we're giving AI, you know, 60 billion data points versus 10 billion. Well, the
 
<strong>Michael Hingson ** 44:11
other part about that is that AI, in turn, is feeding back to us things that help make us more creative.
 
</strong>Wallace Pond ** 44:18
Yeah, I would agree, yeah, and I don't think they would disagree with that either, but I thought it was really interesting, because it was the first time I saw that perspective, which is, hey, you know what, we may very well be attributing more capacity to AI than is really there. Yeah, some point, you know, we're going to run out of data points, and we're not, you know, and we're going to hit a viable ceiling of computing power, and then what you know, it'll still do great things, it'll still do amazing things, it'll still be very helpful. But the human, I guess, the point was that the human element is probably going to continue to be more important than
 
<strong>Michael Hingson ** 44:59
exactly right. Yeah, and I think there's a lot of merit to that. And, you know, it goes back to little, the whole discussion with even the Gen Z ers, I would suspect that even though they are as you describe, if they found a company that truly demonstrated loyalty to them, and truly wanted to bring, well, make employees who come into the company a part of it, and make them feel like they're a part of everything that goes on that they like in days of old, would want to stay there,
 
</strong>Wallace Pond ** 45:44
yeah, yeah. And I think that one of the things that leaders and organizations are going to have to figure out is, you know, and it's not rocket science, no, but they're going to have to break that code and figure out, you know, because, you know, human beings can only be seen as a line item on a P and L, or can only be seen as efficiency plays for so long, you know, and if your downside is, you know, 50% of your employees are totally disengaged or quiet, quitting or the turnover is, you know, 25% a year, you know, and you're spending double what you got in your efficiency by rehiring. And by the way, that's not, you know, particularly new or crazy, or, you know, creative thinking. That's just, you know, pretty fundamental stuff.
 
<strong>Michael Hingson ** 46:41
We have a situation in California right now, in a sense, it's laughable, but, I mean, it's not, but So on Monday, I think it is, the wage for fast food workers goes up to $20 an hour, which is $4 an hour more than the minimum wage in California. Okay, great. Fact, so that's going on, so prices are going to have to rise in various places, and they will, and yet, people complain, well, the prices are going up, and it's all the President's fault and all that. And you know what I when I get so frustrated with, are people who don't step back and analyze what's going on. Now, should we have raised the price to $20 an hour? I'm not the expert to say no to that, but I understand it, and I understand it's going to cause a change in price for fast food in places like McDonald's and other places like that. Is that a good thing? Well, it depends on who you are. For the fast food worker, it certainly is. And for the customer, they'll probably complain a lot.
 
</strong>Wallace Pond ** 47:59
I think it also depends Michael, on the organization, on the on their existing profit margins. You know, for healthy organizations, for healthy large, you know, massive at scale corporations, most of them, can easily absorb those kinds of increase in labor cost, if, if they are willing to take that increased cost out of things Like shareholder dividends, you know, executive bonuses, equity distributions, that, but that's really hard to do like so if most of those very successful, profitable organizations have the resources, absolutely what they may not have is the resources to more fairly compensate employees and maintain the same levels of profitability and and so that, where you know you see that thinking, where you see a massive, massive, oftentimes multinational corporations that have multi billion dollar profits, and they will lay off 1000s of employees, not because they have a cash flow problem, not because they have a profitability problem, but because they want to preemptively preserve profit margins or shareholder dividends At a given level through maybe a slower sales cycle, or something like that. And and when you are in a capital system and the primary focus of investor supported companies, there is a tremendous amount of pressure. Pressure, way more pressure, yeah, to preserve the shareholder dividend than to support a higher wage for employees, particularly lowering employees. Yeah, and, and I, you know, we'll see what happens in California. I know so far, in many, many places, there's almost never evidence to support the doom and gloom. You know, yeah, tons of people will be laid off, that customers won't buy, that organizations will go bankrupt. Some of that happens, you know, for organizations on the margins. But this happens over and over at Washington, DC, Seattle, you know, California, New York City, and these are not all you know, necessarily ideal or perfect situations, but the doom and gloom almost never, ever happens.
 
<strong>Michael Hingson ** 50:52
Yeah, the world isn't going to come to an end. You know, of course, looking at it from the standpoint of when we grow up. So these people are now going to make $40,000 a year, which is a fair amount of money. But the other side of it is, I don't even know what the number is today. What's the poverty level in the United States? It isn't that much lower than that.
 
</strong>Wallace Pond ** 51:17
Yeah. And I think it depends on how you measure it. So that's true measures. There are federal numbers, there are state numbers, there are thresholds for things like Medicaid or SNAP benefits, you know what we used to call food stamps. There are all different ways to look at it, but, and I don't have the data in front of me, but the combination of stagnant wages and then the double hit recently of inflation, yeah, the the buying power for a really substantial slice of people in this country, workers in this Country, had incredible downward pressure. There was, there was a brief moment of reprieve, which was, which is mostly federal money during COVID, right? But, yeah. I mean, if you look at over the last 30 years, where buying power has increased, it's been almost exclusively, exclusively in the upper echelons, top 20% Yeah, of wage earners, and the bottom 80 have been mostly flat for about the last 30 years. So, you know the idea that, I mean 20 bucks an hour sounds like a lot, you know, for a fast food worker, and it probably would have been a lot, you know, 10 years
 
<strong>Michael Hingson ** 52:41
ago, 10 years ago, yeah, that's my point,
 
</strong>Wallace Pond ** 52:45
you know. But relative to cost of living, it's only marginally greater than the increases in cost of living over
 
<strong>Michael Hingson ** 52:53
the same time, right? That's the point. Yeah, and people can complain about it and all and grouse all they want. But the reality is, I'd love to hear what you think when it suddenly becomes your son or your daughter who's going to work at McDonald's to start to earn a living. You know, the reality is, it isn't that much. One of the things that I really, really changing the subject on you a little bit that I've always found fascinating. I've had the opportunity to travel to other countries and speak and so on, speaking of restaurants and so on, is the whole concept of tipping, because there you really only tip if it's an incredibly, exceptionally good job. And a lot of times, I thought people did an exceptionally good job, and they wouldn't let me tip them. They wouldn't take my money. Well, we didn't do that great of a job. I thought they did for my own personal reasons as to why. But here and again, it's unfortunate. All it's doing is, is, is kind of giving things to the workers and making it an excuse for the employers not to pay them.
 
</strong>Wallace Pond ** 54:01
Yeah, well, and I've also had the great fortune of traveling and living abroad quite a bit. I think 39 countries I've visited and I've lived in six. And I think that that dynamic you're describing, particularly as it applies to the United States, is both economic and cultural and on the economic side, and one could also argue this is another kind of manifestation of late stage capitalism. You know, the push for profits, the push for profits, the push for enrichment, has to come from somewhere that the pie doesn't grow as fast as the enrichment and the profits do. So it has to come from somewhere, right? Yeah, and you know, this started some years ago. You know, when companies started to unload benefits, the cost of benefits, and you. Um, you know, there are many, many companies out there. You know, Walmart is probably one of the largest employers. A substantial percentage of its employees qualify for Medicaid, and that's where they they're full time employees, and yet, they get their health care from the federal government. And tax that is a tool that allows that business to shift expense from the company to the public. So that's one example. Another example is with the tipping issue. You know, you've got more and more and more companies that were where employees were falling further and further behind in terms of buying power based upon what they were being paid. And so to fill that gap, it was shifted to consumers, to customers. I'll tell you a funny story I was and it's like there seems to be no end in sight. And I've read a couple articles, one New York Times, one of the Washington Post, I'm sorry, I mean Wall Street Journal, about the tipping backlash and how customers are just getting fed up. I was in a bookstore, Michael about, I don't know, three or four weeks ago, and I bought a book, a book I wanted, and I, you know, purposely went to a local bookstore, you know, to give them my business, and I went to pay for the book, and that damn screen popped up, you know, you know, do you want to tip? Yeah, 20% 22% I'm thinking way I'm buying a book, you know, in a bookstore, yeah, and, you know, it was, it was irritating, it was a dilemma. And I thought, well, if I'm the person selling the book, you know, and I don't know what those people make per hour, but a tip probably is helpful to them. It probably, if it goes to them. But I just remember thinking, Yeah, this is, this is nutty, right? I mean, at some point there's a wage that you can live on for doing your job and and there. And we've just shifted. It used to be that tipping was in very few places. Yeah, you know, a restaurant, a bar, an intense service transaction, right? Bringing up a book that I pulled off the shelf is not an intense service. No, I have,
 
<strong>Michael Hingson ** 57:36
I've not been above asking, do you get the tip, and I've done that too, yeah, and I respond accordingly as far as tipping when that happens, yeah, yeah. And sometimes it doesn't even go to the employee, which is shot, no, yeah, which is and that's disgusting, that's, that's just not an unacceptable thing. But it does happen. It's, so strange that we have some of these things. Well, you know, we are in a and all the things we've been talking about contribute to it. But you know, there's so much polarization in this country right now, and you got the people who will say, Well, fast food and food prices are on the rise. They're going way up. And there's a lot of evidence that they're not really going up in grocery stores and stuff, as much as people want to make it believe. But there's a segment of society that says how much it's going up. Nobody discusses how the pandemic contributed to all that. But then there are other people who say, wait a minute, inflation really is going down, and it's not really what people say. How do we really deal with this whole polarization issue? Or can we, yeah,
 
</strong>Wallace Pond ** 58:52
well, and maybe that's kind of a topic to wrap up on. I have a stop here in a few minutes, but so this is a really interesting and I think really, really important question, Michael, because that polarization, that tribalism, whatever the issue is, right? And it seems, it seems to be an equal opportunity employer, you know, it can apply to anything. I think it's a really, really corrosive, corrosive element in society right now. Yeah, I know we all sort of intuitively feel it is a big deal, and it makes a lot of us uncomfortable and but I don't think that broadly we recognize just how corrosive it is just how potentially dangerous it is. So I have a and you talked about, you know, have this long and winding career, you know, one of the things I'm doing now, and I've been doing for a while, is working as a mental health counselor, as a psychotherapist, and so I, I have a lot of interest in psychology, and. Social Psychology and and I see a lot of clients who whose distress is not just about their own issues. It's about climate change, it's about polarization, it's about tribalism. It's about, you know, racism, it's about, you know, all of these things that are going on externally that they, you know, technically, have no control over, and it can really exacerbate their depression, their anxiety, whatever they would bring to the to the table, you know, regardless, right? And, and I think what's going on here, and this is not just me. I mean, I've, I've read some interesting theories on this, but I you know that polarization is almost certainly tied more to a need for belonging, a need for acceptance in a group than it has Anything to do with ideology or politics or policy, or whatever that and But politicians have have taken advantage of it. They've leveraged, they've, you know, they've flamed, they've added fuel to the fire. But this idea that, and I think it's, I think the theory really is, is, you know, is pretty solid. I mean, to the extent that people even vote against their own interests, pretty substantially, you know, like, like people on Medicaid or Medicare voting for a candidate who wants to eliminate Medicaid or medica, you know, or in a state, you know, that doesn't want to expand Medicaid, and they're poor and that's their insurance, or would be their insurance, you know, really crazy, weird stuff, where? But, but the theory is that it's more important. It feels better. It feels safer to belong, to belong, to have a tribe, then it is to and to the extent that people will very quickly and easily, you know, ignore arguments, facts, reality, that could challenge their affiliation with whatever tribe they're affiliating with, and I think that makes
 
<strong>Michael Hingson ** 1:02:25
a lot of sense and well. And the problem is that what we we don't learn we want this sense of belonging, but we don't really think a lot about how to maybe pick the tribe that really, or the group that really would be best for our interests, and there's so much fear in the world that we just don't tend to want to deal with that.
 
</strong>Wallace Pond ** 1:02:52
Yeah, and it's not, it's not, you know, it's not rational. It's not, no,
 
<strong>Michael Hingson ** 1:02:58
no, it's not. Well,
 
</strong>Wallace Pond ** 1:02:59
let me, let me rephrase that. It's very rational in the sense of finding belonging or finding acceptance, sure, but social connection. It's not rational in terms of one's own interests.
 
<strong>Michael Hingson ** 1:03:11
One of the things, one of the things that I did early in the era of the pandemic was to start to realize that for years, I had talked about not being afraid leaving the World Trade Center, but never really discussed teaching people how to learn to control fear. And I've now written a book that will be published in August called Live like a guide dog, stories, true stories from a blind man and his dogs, about being brave, overcoming adversity and moving forward in faith. And it's all about teaching people to learn to control fear. And you pointed it out. The fact is, there are a lot of things that we can't control necessarily, that happen to us, but we always can control how we deal with what happens to us. Yeah, yeah,
 
</strong>Wallace Pond ** 1:03:58
if we want to learn that. And part of a, you know, a real prominent therapeutic intervention called cognitive behavior therapy. That's a real big part of that. It's been a pleasure talking to you again, it
 
<strong>Michael Hingson ** 1:04:12
has, and I want to thank you for you have to go. And I want to thank you for being here and being part of unstoppable mindset. Again. Love to hear from you all what you think of Wallace being here and his thoughts and either we'll have to do it again. But Wallace, if you know other people who ought to be on the podcast, we sure would appreciate introductions. Absolutely. It's
 
</strong>Wallace Pond ** 1:04:33
been it's been great. Michael, thanks so much for the time and for the platform. Just to have a nice, enjoyable conversation. You
 
**Michael Hingson ** 1:04:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformation Collaborative Expert: Part II with Dr. Wallace Pond</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c76adfc8-d62a-4cde-9843-8e7312e4a343.mp3?source=rss&amp;ext=asset.mp3" length="96216606" type="audio/mpeg" />
<itunes:episode>291</itunes:episode>
</item>
<item><title>Episode 290 – Unstoppable Corporate Shaman with Wolf Born</title>
<guid isPermaLink="false">https://pinecast.com/guid/31097268-2e81-4786-a119-12300cd40594</guid>
<pubDate>Fri, 06 Dec 2024 10:00:52 -0000</pubDate>

<itunes:duration>01:11:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c25e893a-bef8-4e76-869d-aff3253f2f60/UM290-Wolf_Born-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I would like you to meet Randal Newton-john, at least that was his given name at birth, but I’ll come back to that in a moment. Randal grew up with what he describes as a pretty normal childhood. Many of us might not totally agree since his aunt’s name is Olivia Newton-John. If being the nephew of a famous actress and entertainer weren’t enough, his grandfather was the famous physicist Max Born. Randal really came from a creative family didn’t he? Growing up he had the nickname of Wolf. At some point he decided to legally change his name to Wolf Born and so here we now call him Wolf.
 
This creative man went to college and then worked at a few jobs working on suicide hotlines among other things. Eventually he accepted an executive management position with an organization helping persons with developmental disabilities as well as persons with autism.
 
Wolf always felt a need to be literally closer to Nature and to develop a lifestyle that understood the many things we typically ignore, but that Nature is trying to tell us.
 
In 2022 Wolf left his executive position to form his own company not only to better his own relationship with his surroundings, but also to help others gain a bigger picture of their world by more appreciating Nature. Our conversation discusses his observations and efforts. He tells us of the many ways we all can better use our natural surroundings to become better and more healthy. Wolf describes many issues we have covered in previous conversations here on Unstoppable Mindset. For example, he tells about the cycles of Nature, cold to hot to cold or cool again. As he describes it, we as humans tend to ignore this cycle and simply go at a fast or hot pace which leads often to many health crises. I think you will enjoy hearing Wolf’s observations and I do hope some of you will reach out to him at lucidlifeaus@gmail.com.
 
 
 
<strong>About the Guest:</strong>
 
Wolf Born, (birth name: Randal Newton-John) was born in Melbourne, Australia. His father was the brother of the late pop music icon and actress, Olivia Newton-John. Whether to do with those genetics, or a family that supported self-expression, he was interested in theatre and music from an early age. While he succeeded academically in high school, in his early twenties he rejected the establishment and became an artist, working with an eclectic mix of sculpture (largely mask making), script writing, performance and music.
He moved out of the city to the country, drawn by a fascination for nature. It was at this point that he became interested in indigenous shamanic practices of attuning to the natural world, trance drumming and singing, and ritual performance. He took his shamanic performances from the country back into the city streets ( to the bemusement of onlookers.)
By his late twenties, feeling the need to ‘settle down’, he became a professional counsellor and soon moved into management. Drawing upon his strong analytical aptitude, he quickly progressed into executive management in mental health and disability organisations.
However, after more than a decade as an Executive, the inner call to return to his passion for nature and the arts grew strong. In 2022, he gave up his position in a disability service provider and began to work on a way to combine his seemingly disparate skills of organisational leadership and arts/wellbeing/nature-based practices. In the thirty years since he first saw the importance of connecting with nature, the world had changed. Where once environmental consciousness was seen as only for hippies and the radical fringe, now it had taken centre stage in global awareness. So, he began to develop his own unique vision of organisational guidance, as a regenerative business consultant and a corporate shaman. The aim: to transform organisational consciousness around nature. The core tenet of his work is to understand that nature is within us, not just the environment ‘out there’ of land, seas and skies. Through this awareness we can partner with nature for the benefit of both people and the planet.
He currently lives near Daylesford, Victoria, which is about one and a half hours drive north west of Melbourne. He lives on a nine acre property with his senior dog, Denny. He is partnered to James, and they have been together for almost twenty years, and has an adult daughter, Cassie.
 
<strong>Ways to connect with Wolf:</strong>
 
Linked IN;
<a href="https://www.linkedin.com/in/randal-newton-john-4484b939/" rel="nofollow">https://www.linkedin.com/in/randal-newton-john-4484b939/</a>
Podcast:
<a href="https://lucidlifeaus.podbean.com/" rel="nofollow">https://lucidlifeaus.podbean.com/</a>
Website:
<a href="https://lucidlife.com.au/" rel="nofollow">https://lucidlife.com.au/</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi everyone, and welcome to another edition of unstoppable mindset. Today, we get to talk with someone who I met through our own Sheldon Lewis at accessibe. And this gentleman's name is Wolf born. That's it, Wolf born, but that's not what he started with, originally, he actually started with Randall Newton John, or actually Randall born, Newton John, and change it to wolf born. And we're going to get into all of that, because it's a fascinating story, one you should hear. And I know he's got a lot of insights that he will bring to us about nature and and a lot of things I think that will be fun to to talk about so Wolf, welcome to unstoppable mindset.
 
<strong>Wolf Born ** 02:05
Thank you, Michael. It's a pleasure to be here. I'm looking forward to the chat,
 
</strong>Michael Hingson ** 02:09
and if you can't tell wolf born is with an accent like that Australian, yes,
 
<strong>Wolf Born ** 02:15
you can never hear your own accent, can you? But I'm sure it's pretty strong for for you in the States,
 
</strong>Michael Hingson ** 02:21
yeah. Which is, which is no problem. Well, why don't you start and tell us something about the early wolf born, or at that time, it would have probably been the earlier Randall, yeah.
 
<strong>Wolf Born ** 02:34
So I was, I'm born here in the south of Australia, so in Victoria, which is down south in southeastern part of Australia. And I, you know, lived in Melbourne, which is some of the bigger, bigger cities in Melbourne. And I think I had a very peaceful childhood. I don't think it wasn't anything particularly traumatic about it. When I reached my early 20s, I kind of made a big switch in my life. And, you know, I lived, you know, quite a said, peaceful suburban existence. You know, it was, you know, did well at school, that sort of stuff. And then around my early 20s, I completely changed. I
 
</strong>Michael Hingson ** 03:25
went, did you do the did you do the college thing?
 
<strong>Wolf Born ** 03:28
I did do the college thing. I got halfway. I got part of way through a degree, and then part and then I kind of, I actually went back and completed it later, okay? And that was in creative writing, professional writing. So my that was because my grandfather was a was a writer, my aunt was a journalist, like, there's just writing in the family, and was and I still write, write a lot, but I gave it up. And I didn't, I can give up my creative side, but I gave up kind of the study and the, you know, and went out, and they've quite a kind of wild existence in the bush as an artist and doing just, just completely throughout, I think, what I would the sort of more stable existence that I've been living and that I did that for a number of years, and then still move, shifted back into being as one does, shifted back into realizing you ought to settle down at some point, and then moved into, first into counseling, and then into quickly into management and up into executive management in mental health and disability. So a lot of my career has been in the management side. But I I kind of feel like my, yeah, my life has sort of had a number of acts to it, if you think of it like a play. And you know that part of my life, of. Living that in the bush was kind of like one act, and then I moved into a very different act of being in a sort of corporate, yes, not for profit, corporate, but corporate existence. And then now I'm shifting back and trying to sort of balance those two up in my life. Well,
 
</strong>Michael Hingson ** 05:18
certainly you are a creative person, and you come by it honestly, since your aunt was Olivia Newton, John, yeah, and one of my favorite people, love to listen to her singing and watch movies and so on. But you come by creativity and doing these kinds of things honestly. So you spent, you spent time, I think, doing some things in the theater or associating with it, yeah, yeah,
 
<strong>Wolf Born ** 05:46
I did. I've done quite a lot of performances, and I wrote a lot of music. I used to, as I used to, because I don't necessarily do as much of this now, but I would blow my work in terms of being an artist, was actually mask making. So I would work with a whole range of different masks, which is kind of a nice interface between fine art and performance. So it kind of Yeah, crossed over those two so and make masks in a whole lot of different ways as well. So I dabbled in a whole lot of different types of creativity. I'm certainly not like one type of thing, but I definitely have that creative spirit. And yes, I do think that was in the in the genetics with with Olivia, certainly that was something I think a lot of a lot of my family have have a creative bent. So
 
</strong>Michael Hingson ** 06:42
what were the masks for? Who were they for people to use on the stage or something? Or Yes, yes. So
 
<strong>Wolf Born ** 06:47
people would obviously use on the stage. I also did some, you know, just masks, like I did political satire masks, you know, my main mask for the politicians. And then people would wear those. It's kind of like for whatever reason they wanted to. Maybe they wanted to make fun of the politicians, I think, and but then, yeah, also just fine art ones, ones that people could just observe as a piece of art as well, just for pure beauty of because they are so it's a, you know, the face is obviously a infinitely variable thing, and you can make many, many different types of creations through the face. So yes, it's infinitely fascinating.
 
</strong>Michael Hingson ** 07:31
Reminds all of a sudden, what comes to mind is, I don't know whether you ever used to watch the US television show The Twilight Zone? Yes, yes. So there was one that took place on Mardi Gras, and it was this family of very arrogant people, and the uncle was dying, and on Mardi Gras night, and the night he died, he told everyone they had to put on masks. And they were these weird, horrible looking mask. But anyway, they put them on, what they didn't know is that when they took the masks off, their faces had churned to be the representation of what was in the mask. So it was kind of interesting masks.
 
<strong>Wolf Born ** 08:13
Yes, masks are very interesting, but the kind of interesting thing to play around with is in performance, because when you put on a mask, you know, a lot of our communication comes through our body language, and we actually don't see that in ourselves, because when other people see it, when ourselves. But if you put a mask on, particularly like a blank mask, and just watch yourself in the mirror, you can see the changes to the way that you do your your your body language comes across to other people. So you kind of learn quite a bit about yourself by wearing a mask at the same time you're covering yourself up. So they're an interesting kind of paradox between something that is hiding you and something that's actually revealing something about you at the same time in
 
</strong>Michael Hingson ** 08:58
2001 or maybe it was 2000 I don't recall which, but anyway, my brother in law was coming back with his family from France, and we all got tickets to go see The Lion King on Broadway. And that was really fascinating, because, of course, they had the animals that were all large puppets on wheels and so on. And what my wife told me was, as you watch this, you really don't even think of them as puppets or anything other than the animals that they are. You're drawn into the story, which I thought was pretty interesting. I got to go back and look at the backstage afterward, and intellectually, I can understand what she was saying.
 
<strong>Wolf Born ** 09:38
Yeah, it's fascinating, but I've seen performances. I don't wear the sort of line here I stay, but I've seen performance where people, you know, use masks really, really well as performers. And there's a point where, like, the mask, they become the mask. It's like, you can't tell the difference. It's like, they're they just inhabit the mask. And you. Feel like they are one with it, and that they're they it's not like they're just wearing something on their face anymore. Yeah, they're really, really interesting. And a lot of indigenous cultures have used masks and that, you know, as a way to, you know, to connect with the spirits. And they would know the mask would was, they would say would possess them, so they would become one with the mask. So mask has been used by humanity for for 1000s of years, and have hold very sort of sacred place in in certain cultures, you know, like, if you go to like Bali, and there's a lot of, you know, masks they make in Bali. And they're really, they're quite scary. Actually, a lot of them, they're like of demons and, you know, these spirits and all of these things. But they're, they're amazing, and to see them perform there, yeah, that they it's a really special thing to see.
 
</strong>Michael Hingson ** 10:59
Well, so why did you change your name? And when did you change your name to wolf born? That's got to be a fascinating story.
 
<strong>Wolf Born ** 11:06
Yeah. So I Not, not long ago. It was only a couple of years ago, but I it was part of this change of moving out of the of my corporate gig that I was in. But I've always been I've had name given myself a name of wolf as a nickname, for many, many years. So it wasn't like out of the blue. I The wolf is an interesting symbol for for for us, I think, and for me. You know, when we think about wolves, they're a wild Of course, you know. And there's something also mysterious about the wolf, the wolf howling at the moon, you know? It's an archetypal image that we all that has some, some sort of mystery. It sort of stirs something up in us. And the wolf is interesting also, because we also we think of the wolf pack. So we think of wolves or dogs as being loyal, you know, working together, working in packs. But we also think of them as the lone wolf, you know, the wolf that goes out by themselves and is like a lone leader or someone who charts a new course, right? So I really love the wolf, like because I love wolves, but also because they carry all of this meaning, which has kind of got this richness to it, and it sort of plays into my this third act I feel like my life of moving into really the connection to nature and to our own wildness, and to finding that wildness inside us. So yeah, so many reasons I when I put Wolf and put Bourne's actually came from a an ancestor I had, my great grandfather was, was actually Max Born, who was actually a famous physicist. So I
 
</strong>Michael Hingson ** 13:09
was wondering where the Born came from. Yeah, he was Max, Max
 
<strong>Wolf Born ** 13:12
Born. He worked with Einstein in theory of relativity, in those physics, and which won a Nobel Prize, I think in the it was in the 40s for So, yeah,
 
</strong>Michael Hingson ** 13:24
again, another, another shot at creativity. You you have it from all sides, yeah,
 
<strong>Wolf Born ** 13:30
from another angle, right from the science, scientific angle. So I He died on the same year I was born. So that's why I was called that was given the middle name born because he died in 1970 when I was when I was born. Was, when I was born. So I look, and I looked at our wolf was very Germanic, you know, like it's, you know, I could, could be someone straight out of Germany and but that's just, I guess, honoring that, that Germanic heritage, heritage that I do have. Wow.
 
</strong>Michael Hingson ** 13:58
So you, so you change your name to wolf born, and you you clearly, I think you described it very well when you talk about your life being in several acts. And of course, for me, the the act you you kind of did a little bit of what you're doing now earlier on, but then you moved away from it, went back into the corporate nonprofit world and so on. But tell me a little bit more about this whole idea of nature and what what you what you did before, and maybe what you're doing now, I would, and I would also say, I bet a lot of people, at least years ago, probably thought you flipped your wig. Yeah, yeah, they
 
<strong>Wolf Born ** 14:44
did. My mum was a little bit concerned for a while. I think she was quite, quite happy when I started settling down. But that that said, I think she also appreciates that I was, you know, and now we have many conversations and. And I think she appreciates what I was trying to do, which was to try to chart, you know, be the lone wolf, trying to chart my own course in the world. And that that meant that I had to break free and do my own thing. So it's interesting, back in the like when I did that, that I'll call the Wild Child phase, I you know, environmental awareness was, you know, it was pretty fringe back then. I mean, of course, there was talk of climate change, and there was talk of, of, you know, environmental destruction, but it wasn't like, forefront in people's minds like it is now. So it
 
</strong>Michael Hingson ** 15:36
was talk, as you said, it was, really, was talk, yeah,
 
<strong>Wolf Born ** 15:40
yeah. It was, it was like, yeah, yeah. And of course, you know that you get the, you know, the sort of prerogative term of being a tree hugger, you know, like you're just, you know, you're a hippie, and you really don't know what you're talking about. And you just, you just, you know, breaking free because, you know, you just don't want to deal with the world and look, in some ways, maybe that's true, but and that now, 30 years on 20 whatever, I kind of feel a little bit vindicated, as in those things that I was talking and wanting to respond to, which was About, yes, it was about creativity and about finding my own self. But it was more than that, also. It was around about a connection with nature, and feeling that, firstly, that we have disconnected from nature in a lot of ways, the West has anyway, and that that there's a lot of power and a lot of wisdom that we can learn by being in nature. So I've taken that now, and I because of my I have been in the world, and my second act, and I have learned those rules and understanding how, you know the world structured, and how we we make the machinery work. So it's for me, it's around. It's not so much for me, around that we return to a state, you know, looking to return to a state which is pre industrial, but it is around that we need to, and I say we as in that's my interest in social change. We need to just open up to nature, and all of these effects that we're seeing from climate change and other environmental impacts just sort of reinforcing that. My interest, there's a lot of work, of course, being done in this area. And, you know, there's, it's, it's now, you know, happening. Everyone's talking about it. And this, you know, environmental, social governance frameworks and a whole lot of different you know, global treaties, you know, agreements and so forth and so it goes. But my interest is as a creative person, and somebody that's worked in mental health and disability is really around that inner change, that that understanding that we are nature, that when that nature is not separate from us, our bodies are constantly being recycled through nature, even throughout a lifetime. We are, you know, the stuff of nature, and we were born from it and we die into it. So it's about, for me, it's around, trying to look at that and also look at that. Now that I've had the experience of working in systems, about how that might be translated into systems, or into what I say, you know, the whole corporate world, or into the capitalist world, so that, that's kind of my, my bent on it. I get a lot of joy from being in nature. And I live on on a fairly large, you know, number of acres, and I'm very much attuned, or to tune myself as much as I can to nature on a daily basis. But for me, the it's, again, it's not about everyone has to live in nature, or everyone has to be, you know, hugging trees. It's around what, what's that nature inside of us, and how are we connected to that? So that's, that's kind of where I'm, what I'm interested in, and sort of changing people's consciousness around that, which is, yeah, it's a, it's a, it's, it's a big change. I mean, it's not something that we all you. Always been there. We've always sort of somewhat understood that. But it's a big change to when we've got a, you know, such a capitalist juggernaut that we have, which is kind of led to, you know, such a degrading of the planet, to then kind of go now we have to listen to nature and genuinely partner with nature, which is how I kind of put it. It's a, it's a big change for us. And you know, I'm I'm still learning that too. I'm a I've been born of that age. I'm not in any way, like completely outside of the system in any way, but I'm learning how to do that, find that balance more myself and and talk to other people about that as well.
 
</strong>Michael Hingson ** 20:43
You're, you're learning to listen to yourself. You're learning to listen to what's around you. And you're, you're trying to find ways to meld all that together. I shouldn't even say find ways. You're finding ways to meld all that together, which really makes a lot of sense, because so many of us just don't listen to ourselves at all. We don't listen to what's around us. We choose to ignore things, and we if we can't see it, it isn't real. If we can't taste it, it isn't real, even though we could probably taste it more and see it more if we looked. But yeah, I hear what you're saying, and it's pretty fascinating. Well, what did you do in the in the mental health and disabilities world that that help you? Now that you're you're out of the nonprofit world and so on, but you spend time dealing with disabilities and mental health and so on. I'd love to learn about that.
 
<strong>Wolf Born ** 21:43
Yeah, so I worked. I started as a counselor. I was actually telephoned and online counseling was primarily what I did and and that was dealing with really high people in very high distress. So I was working on like suicide lines, veterans lines to veterans from war, people with mental health, range of mental health issues and and had on a men's line, which was for men with relationship breakdown, breakdown, so really high distress, people in high distress, who would call in, you know, at any time, that was 24/7 so it was calling any time of the day or night, and it would be a short term counseling to help them to sort of settle and to bring themselves back into a little bit of balance so they could go live. And sometimes it was to prevent them from taking their lives, because there were a number of them that were right on the edge of taking their lives when they when they contacted us. So I guess that sort of really gives you a deep picture into the sort of I call the word darker, but I don't mean in a that's bad sense, but just the sense that distressed, or the darker side, underbelly of the world, like, you know, those people, you know, we live in a world where we're often meant to put a good face on and be, you know, look good and be happy and and then you talk to these People and you realize, well, that's nearly not or for every like, there are a number of people that are really, really struggling with their mental health and and they're still having to get on with their lives. And it kind of made me realize that, you know, we look out the world and we we see people who might be on a on a train or a bus, and we just don't know. We just don't know what people are going through really. And you do it really, you know we do hone your feeling of compassion for people. So I moved, so, yeah, so I had that, that that direct experience, but then I moved out of that, into very quickly, and went into and when I moved out, I was did it for a number of years, but when I moved out of work, quickly moved up into executive management, so up to top tiers of management. And there's such a different world, like, it's a world of numbers and funding and, you know, regulations and all of these things. But I stayed, I never moved out of the not profit, because I believe that what we what I was doing by running these organizations, was, you know, was the underpinning of the work, like, if the organizations weren't there, well, then then the counselors or the support workers wouldn't be able to do their job. So I, I still have a lot of belief in those organizations. I just believe that they, unfortunately, they've got caught up in a corporate the bad, I won't say corporate is always bad, but in the in the more. Um, less, more or less positive sides of of the corporate mindset, which can be a lot of stress, a lot of not necessarily, thinking about the people who are on the ground, the workers who are on the ground, and getting a bit lost in the numbers, a little lost in the in having to deal with the world, and I totally understand why, because I've been there, it's a huge amount of pressure you get from all angles to make that work. But I I still very much believe in that. I mean, and the organizations I worked in were good, because, like the disability organization I worked in, which was more people with, mainly people with intellectual disabilities. You know, there was still a very much, it still was quite grounded. There were the clients were, you know, very much part of the day that wasn't, I weren't completely disconnected from them or anything like that. But it was still, I felt that it was, it ran the risk of losing touch with the core of it. What the work?
 
</strong>Michael Hingson ** 26:05
Well, one of the questions that comes to mind is dealing with people with intellectual or developmental disabilities and so on. I think again, it goes back to a stereotype, but most people think, well, they really just don't have it. They're not, they're not, maybe that bright or whatever. But it seems to me that in reality, especially if they get the opportunity to interact, there is just as much as involved as anyone else, absolutely
 
<strong>Wolf Born ** 26:38
and you know the thing about I just found delightful about people with intellectual disability that that they carry with them if, and this is if they're in if they are well supported. You know, if they're not well supported, they can, they can, can be very difficult for them. But if they're well supported, they are very joyful people like that, like, it's like they have a natural, open heart, you know, like not they're not necessarily as jaded or as as closed down as a lot of People without an intellectual disability, developmental disability, and so the I think we have a lot to learn from, from people with those disabilities, because they they see the world in different way. They respond to people. And there is this, this, this, some would say, a vulnerability, but, but also that comes with a great deal of open heartedness. So, yeah, it was a real joy to to work with them a challenging a lot of times, for sure, why they communicate, and they're, you know, like people, for instance, with high end autism, you know, can be very, very easily triggered, like very, very, very, very sensitive to the slightest changes, and can get very upset very quickly, and it can be really challenging. So it's not, it's not a walk in the park in any way. It's not like they're always it's always easy for them in any way. But, but that that there is that underlying feeling that you get from them, that they really are beautiful people and and you know that that was something that, you know, that was something that I think I'm really privileged, because a lot of people don't get to experience that. They do see them, those people as like, oh, I don't know how to deal with them. You know, it's all, they're all a little bit too difficult to to handle, kind of thing. It's like, not really, not when you get to know them. They just have to know get to know them. Well,
 
</strong>Michael Hingson ** 28:45
I did a speech once at some sort of a nursing function. It's been a long time, and another person was there, who also was giving a talk after mine, and she said she was autistic. She was on the autism scale, and she said if there were ever a really loud noise. She couldn't help it, but she would react well about a third of the way through the talk. For some reason, the PA system just had this huge amount of feedback. And of course, she reacted. For me, it was I had never heard of that sort of situation happening until she explained it. Then it was, I don't want to say fascinating to see, but it was interesting to see that she did react, but very quickly she came back and she continued to do the rest of her speech. But yeah, we all have challenges and we all have gifts, and it's just so unfortunate that all too often we decide that we're going to decide why we're better than everybody else, and it's one of the reasons I react so strongly to the concept of visually impaired, because visually I'm not different because I'm blind, and certainly I shouldn't be viewed as being impaired, but the experts in the field created that term. And it's such a disservice to blind people, rather than saying blind and low vision, which which completely takes impaired out of the equation. I
 
<strong>Wolf Born ** 30:09
mean, yeah, I had a friend. I had a friend of mine who was blind, and he was the most amazing mechanic, incredible mechanic, and he would do it entirely by touch and sound, and he was really, really well respected and and, you know, basically did some things that other mechanics couldn't do, because he had to hone his own, his other so it's, it's kind of like, Yeah, so one sense is, is affected, but then you you, that means you heighten your other abilities. So it's sort of like, yeah, swings and roundabouts in some ways. I mean, I
 
</strong>Michael Hingson ** 30:45
think you say it the right way, because it isn't that it's an automatic process. You have to hone those skills. And you know, just because you lose eyesight, it doesn't mean that your hearing and other senses are better unless you work at it. But the reality is that people who do work at it like your friend the mechanic. I know there's a winemaker in New Zealand, and I think there's one in Australia as well. There are some chemists here in the United States and elsewhere. There was a brain surgeon who was blind, and the American Medical Association, huh? I don't know that they ever really would grant him a license, except his patients loved him.
 
<strong>Wolf Born ** 31:30
I know I don't been sensitive, sensitivity like that, yeah, yeah, no, it's and the other thing is, I think personally that that everyone has had some disabilities, like, I personally think, like, for instance, me, I'm terrible with heights. I'm just terrible, like, I get worse vertigo, right? And to me, it's a disability, right? What do
 
</strong>Michael Hingson ** 31:49
you what do you do when the power goes out?
 
<strong>Wolf Born ** 31:52
What do you mean when the power goes out? Heights, not lights, heights. What do you mean the power goes out?
 
</strong>Michael Hingson ** 31:58
What do you do when you lose all electricity.
 
<strong>Wolf Born ** 32:02
I'm okay when I lose the electricity, I don't I don't freak out
 
</strong>Michael Hingson ** 32:05
see but most people do. And I figured that you would say that because you're used to being in an environment where you're not necessarily where light is, but Thomas Edison invented the light bulb so that we would have light on demand. And for most people, they don't know how to deal with it, if suddenly they lose all access to electric lighting, and they go off, they find a smartphone or whatever, and that's fine, but the reality is that's as much a disability as anything else. Like to COVID
 
<strong>Wolf Born ** 32:34
Exactly, we become. We become, and I mean, one of the reasons I don't because we got lots of power outages where I am, so I get used to but the that, yeah, we can create those dependencies, and therefore we lose our some of our coping skills, which it can, in a way, can become its own form of of a disability or own form of a lack of ability. But yeah, so I think it's about diversity, and that we have different people with different diversities. And if you work with people with, you know, with more, you know, say, intellectual disability, where we're there, they do need some do need 24/7 support, because they would not be able to cope in the in the general world, in terms of break there, but it doesn't mean that they don't have, you know, these, these other parts themselves that can surpass the in other ways, as I said, like the the ability to the gifts of other people, emotion, yeah, the gifts of what they have, the other gifts, yeah, their ability to keep, emotionally open and connected with people. So
 
</strong>Michael Hingson ** 33:43
you were a pretty high level executive, and then you just really decided to drop it all, huh? Yes,
 
<strong>Wolf Born ** 33:50
yeah, I did. It was interesting, and I didn't really reflect on afterwards. You don't mind if I go a little bit into this, into the spiritual side of this kind of things, right? So it was not long, so Olivia died in 2022 August, 2022 and I had this dream that I met her. It was only a few days after died, after she died, and anyway, she she took me through these to her some of her friends, and I was there to help her say goodbye to some of her friends. And at the end of the dream, she sort of faded off. And the last thing she said was, was live your light, which was very Olivia, because she was all about love and light. So in so and although I didn't necessarily sort of do, gave up the drop thing. But literally, a week after that, I. Go at my job, and for me, it has been about living my light that I do this because I felt that I had had I'd had my light suppressed, working in a world that probably was not exactly made for me. And so it was a case of being, yeah, true to myself. And, you know, following that path that I felt was was more closely aligned to who I was, which isn't it is part manager, part business leader. I'm not, I don't give that up. But it's also part artist, part counselor or healer and part environmental activist. So I think all of I had to respect all those parts of me and integrate those parts of me. So, yeah, so it was a beautiful dream. I'll never forget that dream, because she definitely came to me in spirit, and it was her wife saying goodbye to me. So it was really beautiful. So
 
</strong>Michael Hingson ** 36:06
I won't say that was an eerie sounding dream, because it wasn't. It's It sounds very beautiful. And then I appreciate you being willing to share that and tell it. But what so what do you do now? Specifically, yeah, I know you call yourself a corporate Shaman. I'd love to learn more about that and exactly what you do. This helps people so.
 
<strong>Wolf Born ** 36:28
So my, my journey at the moment is, really, I've got some, you know, some things that I do. I've got layer B and B and stuff like that. So I've got things going on the background, just day to day stuff to get me going, but my my path is, is really at this stage around talking to people, about talking about this, about nature and and, and about changing that mindset around this, this idea that nature is Separate to us, to bring something inside of us. And so, you know, talking, like on these talking, I've got a conference coming up, I've got a podcast that I that I have put online with that, with that theme, and then talking to just individuals. So it's early days for me in terms of my impact. Because what I'm saying doesn't always go to the truth. Doesn't always go down that well. Because I think a lot of a lot of lot of people that they hear, they think, Oh, you're taking it, what you're actually saying is take away my profits. And it's like, well, I'm not there to destroy the system. But, you know, it does. It does bring up some stuff for people, because I am about, well, we have to change, you know, we have to do something different, and that does require us to to actually adjust the way of doing it, and what that means for our profitability, our capitalist mechanisms. I'm not sure. It's not necessarily what I'm on about. I'm not, I'm not there to destroy everything. But yeah, so at the moment I this is, this is what I'm doing. I'm talking to people, putting information out there. And my my longer vision is, is working a little bit more hands on in organizations to to more work directly with people, because a lot of my work that I do, and I do also work with individuals, with not so much in that corporate space, but more just In a personal development space around connecting with nature, and what a lot of the work that I do is not, it's not verbal. In other words, it's, it's working with things like sound, connecting with nature, directly, working with with ritual, or like in ritual theater or or, you know, ways of connecting, which are to do with symbolic ways of operating. So I'm that's kind of where, where my because that brings in my artistic side, right? That brings in the side of me that that works in outside of the realm of language, and in about the body, about the about our about our energy, so that that's where I'm moving towards. But I do understand that most people operate through their minds and through language, and they need to feel comfortable about that. They need to be feel that it's that I that I'm not just a crazy person, that I do know what I'm talking about, but also that that they understand that there are very there's a lot of there's a lot of science behind this, when you start looking into it, and there's also, you know, centuries, a millennia of history when you when you are. Go back into indigenous people that have used these techniques and these ways of being and and so therefore, you know, this is something that people have to, sort of, yeah, get their minds kind of comfortable with before they're willing to jump into something that's non verbal, something that's, you know, maybe a little bit scary, because it's taking them out of their comfort zone, which is, you know, to talk through things. It's
 
</strong>Michael Hingson ** 40:22
interesting. You talk about the fact that a lot of people react with, well, you're just trying to tell me to get rid of my profits. And I know that's not what you're saying and and it doesn't need to be that way. But the problem is, once again, people get locked into viewing profit and making money, and that there's only one way to do it, and that's, of course, really part of the issue. And so they won't step out and look at other opportunities or other options that may actually very greatly enhance what they do, because it will teach them more about how to interact with other people and and help them in forming stronger teams and stronger relationships. And that's what you're really talking about. That's right?
 
<strong>Wolf Born ** 41:06
And I think it's my background in not for profits. Obviously, a not for profit is a is, you know, though, they do have certain small surpluses because they put invest that back into the business. But the the ethos is, it's about the value of what you're helping people with. In my case, in terms of middle life and disability, that's the that's the purpose of the money. Like the money isn't there just to create the money. Yes, you get paid, and people have a livelihood from it, but it's not the purpose of the organization. So I do hold that as being my background, and money is something that is a tool, and it can be used for good or ill, and it's, it's, it's about the problem for us is that it's such a runaway train in our society that how do we actually sort of rein it in so that it doesn't become the force that that destroys the planet and destroys the society. So, you know, it's working. Money is a very it's a very tricky thing, because we hold a lot of beliefs about and there's a lot of it's very easy for it to get out of, out of, you know, to take away from the core. The core essence of money is value. It's value that we're talking about, and that's why people spend money, because they get value out of something, and if that value is is channeled in the right way, yes, money, sure, money can be used for good purposes, and that we can money's not going away, so we have to, we have to embrace it anyway. So, yeah, it's about, how do we somehow find this, this value and this value connected, for me, connected back to nature. It's not an easy path, not an easy path at all, because we, you know, all of the ways in which we structured things, but, but that's, that's kind of what, what I'm kind of saying you've
 
</strong>Michael Hingson ** 43:09
talked about nature being in us and so on. What do you mean by seeing nature within us?
 
<strong>Wolf Born ** 43:17
Well, maybe one of the best ways to, one of the ways to explain it would be to think about the cycles of nature. So nature goes through a cycle which is always the same. It's always birth, growth, decay, death and rebirth, like it's that's what nature does. Is perpetually going through those cycles, and that they the ability to recognize that in order to be in balance with nature, in order to be see that nature inside of us, we've got to respect those cycles, all parts of those cycles within ourselves and within the groups and the societies that we work in, and in our society, particularly decay and death is not respected. It's shunned, and it's generally seen as something to avoid at all costs. And so we've thrown that cycles out of balance because we've got so caught up in the birth and growth phases that we've we've lost the respect and the and the honoring of of decay and death. And so it's not to lose the birth and it's the whole cycle is needed, right? That's the cycles of the seasons. It's the cycles of everything. So to see nature in us is to one way, and then there are. There are many ways of doing this, but I think it's a sort of a simple example, is to respect those cycles in ourselves, honor those cycles in ourselves and in our relationships and in and the broader communities and organizations that we work in. So. So it's not a you know, seeing as not necessarily, you know, can seem quite esoteric and things, but actually things like that, they're quite simple. But you do see how, once you look at outside and to look at the way we run our society, particularly, again, particularly in the West, is that, you know, we've thrown those, some of those basic principles and and lost them.
 
</strong>Michael Hingson ** 45:28
Okay? And I can buy that. I understand that. Tell me a little bit more about why it's important for us to align with nature and what that means.
 
<strong>Wolf Born ** 45:41
So the Okay, so I mean, the obvious example here is, is climate change, right? Because we're seeing that as impacting us globally. It's affecting all of us, right? So one of the things that there's a lot of practical stuff going on, a lot of work going on in the field to make the practical changes, and that's all necessary. But I think often what's forgotten is that it's the mindset, it's the underlying way in which we live that has been precursor to this whole issue, and the way that I see that is that we are, we're overheated. And this is just not just my ideas, it's many people talk about this, but the way we're overheated in all aspects of our life, and that's speed, it's stress, it's over consumption, it's working too hard. It's it's heat, it's heat in the body, and it translates into heat in the body. A lot of people have chronic inflammation in their body. It's translating into actual health issues for people. So we look at this, this issue outside of ourselves, and say, All this climate change. It's something we need to fix, and something outside, but aligning with nature is actually saying, okay, that's in us too. That's in me, that inflammation, that heat, that over that over consumption, that that not allowing things to settle, not allowing things to rest, not allowing things to take their time and to regrow and to, you know, to let things emerge in their own time, which is what nature does that helps us, but it also is the mindset that can help us to to change some of these seemingly unfixable problems, because you can't, you know, there's often that thing about you need to fight fire with fire, not not in this case, you need to fight fire with water. And water is in symbolically, it's cool. It's about calling everything down. And that's slowing things down, calling things down, taking a breath, letting things settle, and not rushing into the next, and that's what nature does. Nature goes through its cycles of heat, but it also goes through its cycles of cool, and if we align with that, then we can actually help our own health, mental and physical health, and we can also work with other people in a much more generous way, in a much more compassionate way, because we're not rushing from the next thing to the next thing. So that's kind of one of the fundamental kind of principles that I have around aligning with nature, because it's not, it's something we can see outside of ourselves, but it's also something we can see inside of ourselves as well. Yeah.
 
</strong>Michael Hingson ** 48:38
Well, and the reality is that I hear all the time. I don't have time to even take a few minutes just to think about the day. And I urge people to do self analysis, internal analysis at the end of the day, and possibly at the beginning, and say, take the time to look at what happened today, what worked, what didn't work? I don't like failure. I don't think that's a good term, but things don't work all the time, and maybe we didn't listen to a nudge that would have helped us, but things work and they don't work, and we we don't take the time to analyze what goes on and even the things that work well, could we do them better? People won't take the time to do that, and that is as much slowing down as anything else. The reality is, from my position, and my view is, we can't afford double negative not to take the time. We should take the time, because we're the ones that have to teach ourselves how to do things. We're going to be our own best teachers. We always will be, yep,
 
<strong>Wolf Born ** 49:45
and so yeah. And that's classic way of slowing down is to actually, rather than do more stuff, or, you know, have that glass of alcohol at the end of the day, or, you know, rush out and, you know, so, you know. A party or something, because you're stressed and you need to, you know, de stress. It just add more action, add more heat into the situation. Yeah, to reflect, to analyze is it requires you to slow down, requires you to to actually unpick your thoughts and to go, Okay, well, which? And look at what happened and and sort of take the time. And it is, is a lot about time, and people are so scared that if they stop that everything's going to fall apart. And of course, what we're realizing is that if we just keep going, going, going, that's the precursor, that's the burnout, that's that's where things when you just keep going. It's when you can actually find time to to to, as you said, to analyze, or to slow down, or to or to meditate, or whatever it is that that things are going to get are going to start to write themselves a bit more in terms of balance. Well,
 
</strong>Michael Hingson ** 50:57
then it's and it's really so crucial to do. I know my wife passed away in November of 2022 we were married 40 years, and there are a number of times during the day that I'll just sit or I'll do stuff, but I don't need to have the TV on. We usually have the TV or the radio or something on, and I still like to have it on, but I can just as easily not have it on, have some silence and take time to meditate. And I've always liked to meditate anyway, but to meditate and ponder, and there's a lot of value in doing that. And so for me, I've learned, especially since she's passed, because now it is just me. The value of doing that, yeah,
 
<strong>Wolf Born ** 51:44
I mean, it's very easy. There's so much out there that can distract us. And, you know, it's so easy, you got the phones and social media and TVs and everything else, and it's so easy, so easy. And I find myself sometimes I drop into social media. What am I doing? I need this. I don't this helping me at all. And I just, like, have to, like, okay, stop, stop, just, just turn off. And just like, you do not need more stimulus. But it's really easy to, I think, and so, yeah, and particularly when we're processing, you know, as you said, a bit of the you're, you know, a loss, you know, we, you know, that's also really important to take the time to feel it and to and to be with that, even if it's not always easy, but, yeah, it's, it's a, it's something that it's susceptible simple, but we've, we've, you know, It's also really easy to fall out of that as well. Well, often,
 
</strong>Michael Hingson ** 52:44
I know for me, one of one of the things that I tell people is that I tend not to spend a lot of time on Facebook because it just takes too long to do anything. And I'm amazed at the number of people who I do post occasionally on Facebook, and I can't believe the number of people who, within just a few minutes respond to it. Are they just sitting there waiting for something to show up? Or, gee, you know, there are other things in the world to do, but I, yeah,
 
<strong>Wolf Born ** 53:13
I'm not a huge fan of those feeds, because they just don't seem to go anywhere for me. They just seem to be like, well,
 
</strong>Michael Hingson ** 53:18
I post when I've got something meaningful that I want to put up, like about, I put up some posts about the new book that we're, we're going to be publishing in in August. Or, you know, I'll do other things, and I may comment on a few things, but if I spend, if I spend 10 minutes a day on Facebook, that's a lot. Yeah, yeah,
 
<strong>Wolf Born ** 53:39
yeah. What I meant is that we the, it's the, it's the it's the, I mean, the feet of people's responses, because you put up something, and there's this whole conversation, you know, this supposed conversation, that goes on, but when you read it, it's just disconnected, yeah, doesn't go anywhere. Like no one comes to any conclusion. No one actually says, I think we've now solved, I think we're not agreeing with that never, ever, ever, ever says, I think we all agree because ever agrees.
 
</strong>Michael Hingson ** 54:09
Well as a as a speaker, I do send out a lot of letters and proposals or respond to proposals and so on, but if there is ever a phone number that anyone leaves, I will call it because I think that it's so much more relevant to have a conversation and get to know them, and they get to know me. Whether it leaves anywhere is another story, and actually many times it does, but I think that there is so much more value and true connectionalism, and you don't get that from email or social media, no matter what anyone says. I mean,
 
<strong>Wolf Born ** 54:48
I learned that very quickly in the managers like my rule was, if the email went more than a couple of lines, pick up the phone. Yeah, because as soon as you try to explain something. Complex in an email, like you try to, sort of, you know, there's a couple of points, or you need to, kind of have some nuance to it. It just gets lost in translation. And inevitably, you can email back going, but I didn't, and it's like, just call me just or meet me face to face, and just like this, just talk this through. And yeah, and it was, you know, you it's, you know, email is fine for very transactional things. But it gets so either used,
 
</strong>Michael Hingson ** 55:22
yeah? Oh, it does. What is this thing you talk about, called regenerative business? Yeah,
 
<strong>Wolf Born ** 55:27
regenerative business, the terminology has been around for a few years now. It's kind of taking the idea of sustainable so sustainable businesses, the idea that we don't, you know that we we use, it's a 00, sum game in terms of the impact that we have on the environment. So, you know, we recycle, or we make sure that there's, we're not no carbon neutral, all those sorts of things where we're trying to not make things worse in terms of the environment. But in regenerative business is about, and it's, you know, it's part of an ideal as much as anything, but it's around putting back. So we're in a state where we're in a degraded environment, and so businesses that are attempting to go beyond just being neutral and actually have a positive impact on the environment. Now, whether that's, you know, how that works, it's, you know, there's a lot of something can be quite skeptical about that, whether that's with it in this kind of system we're in, but that is, it's a, I mean, for me, it's a vision, an important vision to have, especially in a degraded environment. Now it also tends to connect with regenerative society and people as well. But I do like, personally, to put those two together and not think of them as separate things, so that we, as we work with nature, we're also working with the way in which people relate to each other and social value that we have put to create.
 
</strong>Michael Hingson ** 56:55
So what? What exactly do you do in your business today? What? How are you helping people? Or what do you do? And love to hear a story about something that you've done, some success story, or something like that. Yeah,
 
<strong>Wolf Born ** 57:08
I said my my work at the moment is, is really around sort of communicating this, this work, and being able to work with people around changing their mindset. Look, I'm not going to give you I'll give you a story that's around connecting with nature, because to me, that's what it's all about, right? Perfect. And I was doing some work with a guy on my property, because I have clients come out to my property and we work on my I've got nine acres. So, you know, I've got a nice sort of, hey, I've got some space. I've got some space, and I've got a beautiful old eucalypt tree in my house, and it would be several 100 years old, really beautiful old, old tree. And we were doing some work around connecting with with nature and helping him to to, you know, listen and observe, and to bring his energy into into nature. And we're just sort of finishing up, and I was just, and I hadn't sort of mentioned the tree, was just in front of this big tree. And I was just mentioning this tree, and sort of literally, as I pointed up and said to know, he was this, you know, called grandmother tree. And as I did this, these two cooker bars, you know, cooker Barras. Do you know laughing, laughing bears, yes, a very iconic Australian animal, right? Yes. And amazing birds, you know, they're anyway, these two cooker bars fly up onto the, onto this, onto the branch of this tree, and just burst into laughter, burst into their song, and then just fly off again. And it was like, there you go. There's nature responding to you? If you acknowledge nature, she'll respond back to you. And, yeah, it was such a such an amazing moment, because it was like, Wow. That was like, so incredible for nature to do to and like, you know, you can't control it. Like, do it with other person. May not happen. But it was like, Yeah, that's the sort of magic I love. And that feeling when you really feel like you know nature is communicating and you're communicating two ways, and yeah, it's heartwarming. Several
 
</strong>Michael Hingson ** 59:35
years ago, I got my wife for a Valentine's Day present, and Valentine's Day was also her birthday, so she got a double whammy, a gabara Daisy. And then recently, the person who works for me, Josie, found some others, and so we've now got a bigger gabara Daisy collection. And they're not they're actually plants, not just flowers, yeah, and I. Water them every week, and I talk to them, and I am sure that I've read enough about such things that I know that they sense thought patterns and whether I'm thinking good things about them or not, and I always like to talk with them and and think and do think good things about them, because I really value having them in the house.
 
<strong>Wolf Born ** 1:00:21
Yeah, their little their friends, their friends. They are. They are, yeah, yeah. And that's kind of cool. It is. It's and the more that we connect with nature as a friend, like, genuinely, as a friend, just the more that nature will give back to us, like nature is very generous when, when we actually give, give, and we give ourselves and we give our hearts to nature. So, so yeah, it's, yeah, it's a, it's a magical thing when we, when we find that connection.
 
</strong>Michael Hingson ** 1:00:53
There are a lot of negative things going on around nature, and all right now we talked about climate change, and people are all over the place, on that and politicizing it. And there's so many other things happening. Where do you see hope?
 
<strong>Wolf Born ** 1:01:08
A few areas, the fact that the number, it seems negative, but I think there's a real positive underneath the fact that so many people aren't sort of what we call echo anxiety, or ecological anxiety. Ecological grief is a real thing for people. And the fact that so many people are feeling like, like, it's not just like, oh, well, yeah, it's just a practical problem we've got to deal with. You know, let's just get on with it. You know, whatever people are really feeling that's sure, it's politicized, and some people aren't, some people aren't, but there is a good sway that people that are and that and it's growing, and it's growing, and that means people care. That means people care. The fact they're feeling those things means they care. And they care really, really deeply, and so that although it's not pleasant, and although it's it's it's, it hurts people to feel those those feelings, it's a really good sign that people actually that matters. And therefore, though they want to make change. I think also another thing is the increased awareness of indigenous peoples around the planet. I mean, that is slow in some areas, but it is growing. And that movement around respecting indigenous people is is only a good thing, because they bring all that wisdom around nature and understanding a lot of the things that we've lost by separating ourselves from nature. So I think that's a really positive sign. And I think also for on the practical side, that there's a huge amount of inventiveness, technological inventiveness, around different ways of constantly seeing and you had mentioned around, you know, whatever, whatever it is, you know, planting trees or decarbonizing, or, you know, water, or whatever it is. And so I think that there's an enormous amount of inventiveness and creativity going into this problem. So I think that's also really positive
 
</strong>Michael Hingson ** 1:02:58
our President, Joe Biden over the last couple of weeks, I think I've got the date right, but once all fossil fuel vehicle sales of new vehicles to end by 2030 or 2035 now I'm sure there are going to be lots of folks who will continue to deal with causing a lot of grief over that, even though what Biden would say is it's really necessary to try to bring the environment a little bit more back in line with what it should be. But again, it's a it's a political thing, but, but, you know, I would hope that someone on the line, some of these people who just want to politicize it and say, well, he's just crazy, might step back and think a little bit about what is really the problem with it. Is it going to really mess up the structure of vehicle manufacturers and corporations? Doesn't need to, you know, it's just so many things. Again, we don't look at all of the options. Somebody says one thing, and obviously,
 
<strong>Wolf Born ** 1:04:07
a lot of, yeah, there's obviously a lot of investors interested in keeping but, but, but I think that, yeah, when you look at the world a lot from another, from a logical point of view, no, it's not. It's not like you can't do this. It's not, yeah, absolutely, absolutely. And I've read somewhere that I know whether it's true or not, that we actually already have the technological solutions to make this work, but it's political will is the most difficult thing, and that's exactly why I want to with people, because they don't technology great. Like, do it, it's needed. Like, absolutely fantastic. Not my area, but, yeah, changing the hearts of people, so that they feel and that they connect is, to me, where the big change will happen, because it's going to change through people making new decisions. Yeah,
 
</strong>Michael Hingson ** 1:04:52
and it will, I think, you know, I have a lot of faith in people overall, and I have a lot of faith in the planet. And. I'm sure that we're going to figure it out somehow, someway, maybe not as soon as we could, but we'll get there. Yeah, yeah. Well, this, well, this has really been fun. If people want to reach out to you, do you work with people virtually at all, or only physical? Yeah.
 
<strong>Wolf Born ** 1:05:19
So I always have people, you know, I mean, as I said, the some of these ways of practicing connecting, you know, don't require being in nature with me or, I mean, it's nice and it's kind of adds, add something, but being able to connect in with you, with yourself, and through the to nature within can be done as just as you've talked about, you know, with you just stopping and I can, you know, help people to guide them through that.
 
</strong>Michael Hingson ** 1:05:50
Yeah, so, being the Creative Writing guy that you are, have you written any books?
 
<strong>Wolf Born ** 1:05:54
I haven't written any books. Oh, come on,
 
</strong>Michael Hingson ** 1:05:57
you're the guy that has the degree in creative writing, you know? No,
 
<strong>Wolf Born ** 1:06:01
I guess part of me was, I do I write the short forms and, yeah, but I guess I'm because I'm a little bit more now in the thing of, I really want to work with this non verbal stuff, you know? You
 
</strong>Michael Hingson ** 1:06:15
want to work with people, yeah, people. I
 
<strong>Wolf Born ** 1:06:17
want to work in the silence. I want to work in the in the sound. I want to work in the nature, in people's heartbeats, if you like, I want to work with the body that that's like a kind of holds me back from, like, really committing to to going full down the book wrote or something, because I feel like I'm that will put me into a language, into more into language. And it's kind of like it's important, all that language is really important, but also this non verbal stuff, and that's what I'm kind of fascinated about. How do we work with people the way that's non verbal and creating different ways of communicating? Well,
 
</strong>Michael Hingson ** 1:06:50
if people want to reach out to you and contact you and work with you, how do they do that?
 
<strong>Wolf Born ** 1:06:55
So They Can I have a website which is lucid <a href="http://life.com.au" rel="nofollow">life.com.au</a>,
 
</strong>Michael Hingson ** 1:07:04
so say that once more
 
1:07:05
lucid life, lucid life, lucid
 
<strong>Michael Hingson ** 1:07:08
Lucy, l, U, C, i, d,
 
</strong>Wolf Born ** 1:07:10
lazy. Life, <a href="http://yes.com" rel="nofollow">yes.com</a>. Dot A, u, because or I've got an email which is lucid life, a, us@gmail.com and so the AUS a, us for Australia, lucid,
 
<strong>Michael Hingson ** 1:07:26
lucid life Australia
 
</strong>Wolf Born ** 1:07:28
as those things, that's probably the two easiest ways to connect with me. Well, I
 
<strong>Michael Hingson ** 1:07:32
hope people will do it. I This has absolutely been fun and formative and inspiring in so many ways. And Wolf, I want to thank you for being here, and I want to thank all of you for listening. I hope you've enjoyed this and found it interesting and that you can see your way clear to think about in a very positive way. Some of the things that wolf born has talked about today. Pleasure, Michael, it's been fun. If you'd like to reach out to me, folks, please feel free to do so you can email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, and I think, as I mentioned at the very beginning, Wolf, we've got, we met through Sheldon Lewis at accessibe. We did, yes, and so you've done, you've done some things with accessibe In the past, I guess,
 
</strong>Wolf Born ** 1:08:23
yes, yeah, we connected through that, through the disability, because I was working in disability, so we connected there.
 
<strong>Michael Hingson ** 1:08:28
That's cool. You're also welcome to go to my podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, N, just like it sounds anyway. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, wherever you're listening, I would really appreciate it if you could give us a five star rating. We value your ratings and your thoughts and value your input and will for you and for everyone out there. If you know of anyone else who you think we ought to have as a guest on unstoppable mindset, please reach out, let us know, introduce us. We're always looking for more fun and fascinating people to have. So with that, I want to thank you once again, Wolf for being on unstoppable mindset with us. This has been fun. Thank
 
</strong>Wolf Born ** 1:09:13
you, Michael, as I said, it's been a pleasure. And it's, yes, it's, it's, it's delightful talking about with someone who you know, we just bounce off each other. It's been the hour has flown by.
 
<strong>Michael Hingson ** 1:09:27
It really has. It's gone right by. I really appreciate you being here. Thank
 
</strong>Michael Hingson ** 1:09:38
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Corporate Shaman with Wolf Born</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/31097268-2e81-4786-a119-12300cd40594.mp3?source=rss&amp;ext=asset.mp3" length="103268403" type="audio/mpeg" />
<itunes:episode>290</itunes:episode>
</item>
<item><title>Episode 289 – Unstoppable Intuitive Spiritual Coach with Dr. Christine Balarezo</title>
<guid isPermaLink="false">https://pinecast.com/guid/0de5add6-2044-427e-b92d-a17712ea994c</guid>
<pubDate>Tue, 03 Dec 2024 10:00:45 -0000</pubDate>

<itunes:duration>01:02:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1c9b2614-a567-4ea4-800b-804aab484acc/UM289-Dr._Christine_Balarezo-Coverart.jpeg.jpg" />
<description><![CDATA[<p>On this episode of Unstoppable Mindset we meet and get to talk with Dr. Christine Balarezo. While Christine was born in Peru much of her youth was spent in California and then Connecticut. During her life she has secured various college degrees including a Ph.D. in Political Science from the University of North Texas. She spent ten years working in the field of human trafficking. Later she worked briefly for a nonprofit organization.
 
Christine was never fully satisfied with both working for other organizations and for working in academia. After her time with a nonprofit she decided to go out on her own. What she realized she was being directed by her inner self to do was to take up the job of more directly helping others. Christine became a spiritual coach and healer. Today as she explains she “helps creative sensitives reconnect to their true soul being by using her intuitive and psychic gifts with practical, multi- and interdisciplinary transcultural knowledge so they can fully shine their light”.
 
Our conversation touches on many topics including the concepts of spiritual healing, psychic intuition and some of the fears and prejudices around these concepts. I hope you enjoy what Christine has to say. One thread I find both with this conversation as with so many we have had on Unstoppable Mindset is that we all should learn to be more open and curious to things we may not fully understand or embrace.
 
 
 
<strong>About the Guest:</strong>
 
Dr. Christine Balarezo is Founder of Christine Balarezo, which offers multidimensional spirituality services for clients around the world. She is an Intuitive Spiritual Coach, Energy Healer, Intuitive Astrologer, and Educator. She helps creative sensitives reconnect to their true soul being by using her intuitive and psychic gifts with practical, multi- and interdisciplinary transcultural knowledge so they can fully shine their light. Christine loves working with diverse groups of people especially those with multidimensional identities and/or overlapping intersectionalities, neurodivergents, HSPs, BIPOC, single parents, immigrants, witches and healers.
In a past life, she was a human trafficking scholar with ten years of experience in the field, and with expertise in mixed-methods trafficking and policy research. Christine began her career in academia serving as an Adjunct Professor of Political Science, and a Fulbright Postdoctoral Research Scholar, where she conducted fieldwork across Israel on its human trafficking policy. She also had a brief stint in the nonprofit world supporting national anti-trafficking efforts. As a multicultural Latina and single mother, she is also passionate about mentoring and continues working with vulnerable populations within the mental health, metaphysical, and higher education fields. Christine received her Ph.D. in Political Science from the University of North Texas, and her M.A. in Political Science from the University of South Florida.
Christine’s goal is to provide practical yet cosmic guidance - balancing the scales, that is - so people can live a life that is true to them and their heart. When she’s not helping others or talking about energy, she loves traveling and exploring new places, cooking Peruvian and Asian food, spending time with her college son, walking their two dachshunds, and finding new books to read at the library.
 
<strong>Ways to connect with Dr. Christine:</strong>
 
Email: <a href="mailto:christine@christinebalarezo.com" rel="nofollow">christine@christinebalarezo.com</a>
Join My Newsletter: <a href="https://sendfox.com/christinebalarezo" rel="nofollow">https://sendfox.com/christinebalarezo</a>
Grab a Virtual Coffee &amp; Let's Chat: <a href="https://tidycal.com/christinebalarezo/cafecito-connection-chat" rel="nofollow">https://tidycal.com/christinebalarezo/cafecito-connection-chat</a>
Website: <a href="https://christinebalarezo.com" rel="nofollow">https://christinebalarezo.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/christinebalarezo46/" rel="nofollow">https://www.linkedin.com/in/christinebalarezo46/</a>
YouTube: <a href="https://www.youtube.com/c/ChristineBalarezo" rel="nofollow">https://www.youtube.com/c/ChristineBalarezo</a>
Pinterest: <a href="https://www.pinterest.com/christinebalarezo" rel="nofollow">https://www.pinterest.com/christinebalarezo</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi and welcome to another episode of unstoppable mindset. Today we have the pleasure of talking with Dr Christine Balarezo and Christine, well, what can I tell you about Christine? She has founded a company called Christine Valery so and she offers multi dimensional spirituality and coaching. And I'm not going to go into it all, because it's more fun to hear it from her than to hear it from me. Anyway, so I'm just going to say, Christine, I really want to welcome you to and thank you for coming on unstoppable mindset.
 
<strong>Dr Christine Belarezo ** 02:00
Thank you so much, Michael. I'm really grateful and excited to be here and to converse with you and simply see wherever we go in this conversation. Well, it'll be fun.
 
</strong>Michael Hingson ** 02:12
And yeah, who knows where we're going to go? It'll it'll be fun. I've got lots of questions I can think of, and I'm sure you have lots of things to say. Let's start with something that should be pretty easy. Tell us about, kind of the early Christine, growing up and so on, and kind of maybe how you got where you are today. But let's start with sort of the the early Christine,
 
<strong>Dr Christine Belarezo ** 02:32
absolutely. So I'm Christine, as many of you know, most people call me this. I was born in Peru to Peruvian parents, but my mom came here when she was 16, to the United States, to Connecticut, specifically, and then she went back to Peru and met my dad. And I was born there during the time of a civil war, and my parents realized that they had wanted to live somewhere else, perhaps maybe with more stability and see a different type of lifestyle. So they first moved to California, and eventually we ended up in Connecticut, and that's where I spent my earlier years. I grew up on the Long Island Sound in Connecticut, where my grandparents had already come beforehand, and they established a restaurant, and that's where I saw my formative years. It was a very different, I think, way of living, because since then, I've moved I also have a twin sister, and it was, again, a different way of for me growing up, perhaps coming from another culture and blending that into where I grew up in, which was predominantly homogenous, so there wasn't too much diversity, and I learned to navigate different types of people and experiences. And long story short, we're speeding it up here in high school, I moved to Florida, which opened up to a completely new culture, different experiences, and my main goal in life was to work with other cultures and other people. And I initially wanted to pursue a line in diplomacy, and that's what I was working towards beforehand. With my background in political science, I really wanted to help people. I really wanted to focus on peace and bringing together, perhaps some type of mediation resolution in countries that experienced a lot of instability, a lot of conflict. But I think life had other plans.
 
</strong>Michael Hingson ** 04:36
That happens a lot, doesn't it? Right? There's
 
<strong>Dr Christine Belarezo ** 04:38
that saying, you know, when you plan something, sometimes God or whatever your beliefs are, there's something that changes your plans. I'm like, Oh, I plan things. So to the T and I realized things are changing, and I'm going to have to also pivot. And I became a single parent. I'm a mom to a beautiful boy when I was still completing my undergraduate. IT career, and so that definitely changed my trajectory. And I know in diplomacy, especially the route that I wanted to go into, it entails a lot of traveling, and sometimes you have to go to locations where you may not be able to bring family. And I knew I didn't want that. So I reformulated, and I'm like, Okay, I'm gonna have to go down a different path. And I realized I may not be able to do that particular line of work, but I still wanted to pursue something to help people, so I pivoted to human rights. And that just opened up because human rights is very broad. It encompasses so many types of groups, so many types of individual rights, civil political liberties, among many other types of perhaps freedoms that we have here in the United States, that we may obviously take for granted, but that are not always present in other countries. And I pursued that path with obviously completing my Bachelor's, my master's, and then my doctorate, and then I changed. I was like, maybe I'll consider academia, and I'll just tell you. Fast forward, many years later, I just started feeling like I couldn't help people in the way that I wanted to because I was not working one on one with people in the way that I felt that I could help them. A lot of it had to do with, maybe more abstract, theoretical types of support and aid. And sometimes I felt like I was lost in that bubble, because academia and sometimes some of the work people do human rights, and it depends, but the line that I was on, it just felt disconnected. I'm like, Where are the people? Why am I? Why am I doing more research and talking about more theory and presenting at conferences? But I don't feel like I'm having the effect that I can to help people navigate in this world. So I went through a period of disillusionment, of feeling very lost, very disconnected and questioning myself. Is this the path that I'm meant to be on? Is this something that my heart is truly connecting to? And I realized it wasn't, and I tried, because of all of the work that I've done, I feel like this was so similar to so many other people that I've spoken to. I'm like, let me see how I can salvage all of this experience, all of my hard work. And I pivoted to the nonprofit in a similar background in human rights, particularly human trafficking, and I tried. I was like, You know what? Let's continue doing what I did in a different way. I just felt like my life was disappearing, and that was not a very positive experience for me, though I learned a lot, really grateful, because something I think that you touch upon in many of your episodes with other folks and even with your own personal story, Michael, is challenges. As humans, we experience a lot of challenges, and it's your attitude that really defines the next step, and I realized this wasn't probably the best, maybe most highlighting or illuminating experience of my life, but I learned something here in this space, and that pivoted me to creating my business eventually, a few years later.
 
</strong>Michael Hingson ** 08:16
And what is the new business about compared to what you'd been doing so
 
<strong>Dr Christine Belarezo ** 08:20
prior, I was really delving into human rights, human trafficking, conflict to an extent too, and working more from that theoretical, academic, research oriented, and also teaching perspective. And I completely crossed the bridge to something very different, and I entered more into the spiritual realm. And this is a broad term, because it encompasses many different elements. Some people say metaphysical. Could say occult, but it was a very non traditional, or maybe alternative field that I never thought that this was something I was going to pivot to, and it connects to a lot of what I experienced in my life, things that I was healing, and that came up for me to heal, especially after leaving that a toxic job, and it provoked a lot of things in such a fast, perhaps accelerated way that made me realize I'm being called to do something on a scale where I might not feel completely comfortable yet, because there was a lot of foreign perhaps feelings or just emotions. When you sit with them like this is new. I kind of felt like a kindergartner, because I was essentially re crafting my identity, who I was and what I was doing. And it's so easy to become attached to who you are, whether, again, it's a political scientist or a teacher, whatever it is, and that's what happened with me. I had to unravel, undo, unlearn a former Christine and completely step into this new role of what my own heart was calling me towards. So my own business focuses on helping people connect to. They really are and learning to trust themselves. And you mentioned this perhaps when we opened up Michael about listening to your intuition of what you're feeling and sensing. And sometimes it's scary, because it may be telling you or bringing up to you, it's time to go. It's time to leave. It's time to end this way of being or doing, existing or identifying, and a lot of times our human selves are like, we're going to hang on.
 
</strong>Michael Hingson ** 10:29
Well, give me a little bit more if you would insight into so exactly, what is it then that that you do now, as opposed to kind of what you were doing before,
 
<strong>Dr Christine Belarezo ** 10:38
well before it was training and helping people in human trafficking, whether it was understanding what the dynamics were, educating students through coursework examples, for example, and now I connect with people generally, one on one through a Coaching environment where I help people transform different obstacles or different experiences that they want to overcome. A lot of it has to do with shining or empowering themselves, showing up as who they who they are, excuse me, and also grappling with anything around fear, whether it's fear of the unknown, fear of change or fear of anything alternative, especially if they have followed a certain paradigm or belief system or religion or a philosophy. And it's like, I feel like I may have gifts in certain areas. Perhaps you can call them psychic gifts, or seeing or sensing things. And I work with people to also harness that. And I do that through through different modalities, intuitive, spiritual coaching when we work one on one, and it's really at the bottom root, it's not therapy. It's a lot about asking questions, because we're focused on solutions and moving forward. It's very forward or future oriented. And we do glean to the past to inform, but we don't stay there. And I incorporate also my own gifts, again, my intuitive and psychic gifts to help people through the questions that I ask, because ultimately, I believe everyone knows and has the answers to what they need and what they know is best for them. It's called our intuition. People know that for many reasons, a lot of times we feel stuck. We don't see things. We may feel like things are unclear, and it's simply getting rid of the noise or chaos around us. So there's a lot of simplifying on so many different layers, and that's what I help people do, because sometimes we have to zero in and it's helpful because other people can see things you don't always see.
 
</strong>Michael Hingson ** 12:42
So how do you how do you do that? How do you get somebody unstuck or open to thinking about doing something or reacting in a different way than they have? A
 
<strong>Dr Christine Belarezo ** 12:54
lot of it takes awareness first. You have to be aware first of maybe any disconnection or what I call similar to what we used to coin in political science, relative deprivation. Sometimes you're seeing things from a certain perspective, where what it is that you want, but where it is that you are existing, or perhaps acknowledging there is some type of distance there. And that's where people maybe fall into a point of suffering, because they're trying to resolve things with what they know, what they've brought in their current belief systems. I call it Life suitcase. Basically everything they know up to that point they're still holding on. And what I do generally, for example, in the first session, I ask a lot of questions about the background, why they're coming to me, what their goals are, what's been going on, to learn a little bit more about who they are as a person, too, but more importantly, where they want to move, what direction generally. And through these questionings that come up a lot of it's intuitive, because once people start talking to me, and even beforehand, I just the best way to explain this is I just get, like a knowing and questions come to me that help unlock some of this for people where they say, Wow, I didn't even realize it about myself. This is what has been holding me back, or this is why I feel scared around this particular issue or being seen. So a lot of it is it happens organically. It happens through me, conversing one on one with people, and all those lines, they connect kind of like connected dot. There's a game. I don't recall a name, but it's a kin of, okay, we have one nugget that has appeared, and we keep following the rest. And I wish I could say this happens in 24 hours, or in a week, where people are like, okay, I'm good to go. We've got it. I'm unstuck. Generally, it happens, I would say, over a period of time, and it depends with everyone. Because, again, awareness is key here. And my point is not to tell people this is what you're doing wrong, or this is what you need to see. Is to help people see that for themselves.
 
</strong>Michael Hingson ** 15:02
Uh, spiritual healing and transformation is something that probably a lot of people look down on. They say that there's nothing really to all that, but leaving what people think aside and maybe, maybe not. But what are the major blocks, or roadblocks, and how do you get past that to say, look, there really is something to be said for this whole idea of you can transform yourself, you can heal yourself. And doing spiritual healing techniques is an IS and ought to be a very important part of what you do.
 
<strong>Dr Christine Belarezo ** 15:40
Thank you for that question. Those were things that I pondered myself, and what I have found that generally, in whatever modality you choose, it's important to know that I and others, in whatever tool you use, it's a facilitation. I'm not here to tell you. I'm going to heal you. I have a magic wand. I'm a fairy godmother from a Disney movie, and poof, you're going to come out of this 100% yield. But what I can tell you is many of the factors, or many of the challenges or blocks, as you name them, that come up for people, they're universal themes around fear, doubt, allowing ourselves to be seen a certain way or to express a certain way. In other words, maybe stepping into what it is that we feel passionate about. And a lot of times I tell people, what makes you excited, what makes you joyful, or what brings up those feelings of, oh, I can't wait to do this. I want to go into this, because that's also telling you a lot about where you might want to go next. And I want to speak a little bit more about the fear and doubt, because, again, depending on many factors, where you've grown up, your family, your society, your culture. And I'll say that broadly speaking, because culture is very multifaceted, multi dimensional, we have a lot of layers that we may be undoing and we may be relearning things, perhaps setting boundaries, speaking up for ourselves, realizing, Wait, I can put my needs first before others, or I can say no, I can also know and realize it's okay to be afraid most of the times, many things that we do, even if we're passionate about them, there could be some fear, like maybe speaking in front of a crowd, You can feel that through your different senses, people get butterflies in their stomach, right? You feel a sensation, or even when you are doing something for the first time that is new, people generally feel it in their body first. So fear is an element. I feel that it's always present. It's about realizing taking that first step forward, no matter how small is, what's going to eventually help dissipate that. And what I have found is not thinking about that long term picture, because a lot of people, and I think it's very perhaps human of us, we want to know the whole picture. If we're leaving a job, we want to know all the steps and what our next job is going to be and what exactly we are going to do. And we want to have that outlined akin to a board game where we want all the answers, because that gives us control. It gives us safety, it provides security, and it allows us to say, well, we can follow the steps because they're already here. And what I've come to realize working with some of the people that I've worked with is many of them are on paths where there aren't steps in front of them, they're doing things that are very different, perhaps different from their family systems, different from their society or culture, or completely different, like I did, where I didn't really have other steps in front of me to follow. There was no manual or rule book. And so a lot of these challenges about overcoming these blocks, they first start with that awareness that I mentioned, and then taking, I call them many action steps. They don't have to be big and they don't have to necessitate planning, and I think that's key, and it's important to remember and in this process itself.
 
</strong>Michael Hingson ** 18:53
So in in dealing with all of this, I know you talk a lot about the whole concept of spiritual connection. What? What exactly is that? And I think maybe the real question is, why is spiritual connection so very important, and how do we really work toward getting there?
 
<strong>Dr Christine Belarezo ** 19:18
You squeezed in three questions. In one,
 
</strong>Michael Hingson ** 19:19
okay,
 
<strong>Dr Christine Belarezo ** 19:21
I love that. I'm the same way. It's like little sub button, you know, something that,
 
</strong>Michael Hingson ** 19:27
what can I say? What can I say? I don't mind it at all.
 
<strong>Dr Christine Belarezo ** 19:31
I think it's a they just they pop out. That's how it works with me, too. I get questions that pop out in very much the same way. And right now, so many changes have been happening, I would say, in such an accelerated speed in many different areas of our lives, and connecting to so many people, whether it's neighbors or clients or friends and family, there's very resonant themes where some excuse me, where people are going through some. In their life, or several something. And a lot of this has to do with coming back to self. And when you mentioned what is spiritual connection, it's simply your connection to something higher, a belief system. Many people call this god. It could be universe, spirit, source, energy, or even your higher self. It varies. I usually just say God for myself, but it's a higher energy source. And realizing sometimes there's a lot of things we as humans want to control. We want to dictate how things will go. We will push and resist. We'll try to fit everything in our suitcase. And when things don't go that way, when the suitcase pops open and we have challenges, the more we resist, the more we suffer, because we're trying to make things happen in our own way. And as humans, we only have a limited ability for certain things to go in that way, except for our mindset, our beliefs, our thoughts, our attitudes. And so the spiritual connection is something bigger you may not always understand, you may not always see, but you you can feel it, and that's something you can cultivate and nurture. And a lot of people have been turning to that, I would say, especially post pandemic, when so many things fell apart, that perhaps is another conversation, but so many things were brought up for people. Am I truly happy doing what I'm doing? Am I in the right relationships? I feel like I'm supposed to be moving on to something else, etc. So many questions came up, and people I found were feeling lost because they were placing a lot of this outside of themselves, perhaps in institutions, in different people. And when those things dissolve, what do you have? And that goes on to the next question is, well, why? Why the spiritual connection? Because the connection we have with God, with the universe, with source, and generally with something divine. We may not always see, but we feel it, something that can never be taken away from us. And I like to relate, relate it almost like an umbilical cord. Think of all of us being in imaginary little bubbles. We all have our own connection to this source, to this divinity that cannot be taken away. And I've been mentioned mentioning this frequently with people. You may have read the book by Victor Frankel in answer for meaning about his experiences in the concentration camps and something he brings about, which you also talk about too, is your attitude towards life, your thoughts, your beliefs, and how that can dramatically change how it is you navigate through life in general, but also challenges. And that's something too with the spiritual connection that can help nurture this too, because you again don't, we don't always have the answers to everything. And the moment where we say, You know what, I give this up to either something higher or I surrender this. More importantly, I'm leaning into faith and hope that things are going to work out in the way that they can. And that's a that brings in a level of acceptance, which doesn't mean that you acknowledge and you say, I'm happy. These challenges are, are are going on in my life, or the others are experiencing this? No, it's simply saying, okay, it is what it is. This has occurred. I can't, can't change it. What can I do moving forward? And for me, one of the best ways that I have found to cultivate or nurture the spiritual connection is by learning how to take time to embrace solitude. And that's again, something that many folks experience with the pandemic. We heard a lot of either anecdotal stories and narratives where people realized, quote, unquote, I found myself, or I realized this is what I wanted in life. Or lot of people saw the duality of the lives they were living before and the lives they were currently living, and how much control a lot of folks had to give up during the pandemic, where they realized I need to make changes, and this is the direction that I feel like I'm being called into and for me, the best way that I saw, perhaps this is what the pandemic. I tend to look for silver linings in hardships and challenges, so in reflection to the pandemic. For instance, one of the things that I saw, that it brought to all of us was how to lean into solitude, how not to be afraid of your own self, your own fears or things that are changing.
 
</strong>Michael Hingson ** 24:25
You know, you said something interesting about people wanting to control everything and they can't. Why can't they so? And that's an interesting discussion. You could you could immediately say, Well, what about things like the pandemic? We didn't have control over the pandemic. And, yeah, that's true. We didn't have control over the pandemic happening. But like with anything, what we do have control over is how we deal with things like the pandemic. So in in terms of that, what can we learn to have better control over the things that occur in our lives, or or, can we
 
<strong>Dr Christine Belarezo ** 25:14
That's a big question, and I do think we can find safety and security in ways or different things we can control, namely, again, what's within us. Think about our circle or bubble of influence, and a lot of it pertains to ourselves, how we react, how we view things right, like putting on maybe a different shirt, some people feel like when they wear something, a certain something, it feels different, and they may feel more confident or vibrant. Maybe it's the material. It honestly doesn't matter, but the way that we try to control things, it all relates down to safety and security. And I feel like the pandemic really blew that out of the waters for so many people, because, again, things just happen that we may not even understand fully. And for me, my own personal belief, I do believe in an afterlife, and I do believe that when our physical bodies end here, we continue on in Adriatic form. And so some people, we may not understand that until that time. We may never understand it, but so many things happen so quickly that we're forced to confront a lot of things that may have been left untouched unseen. That's why there was a lot of healing that came up for people, generally and individually around so many topics, and what I've told folks repeatedly, and also what I've learned my own self, because I didn't come into this world thinking, You know what? I don't need to react to this. I have to learn this too as a human. A lot of this has to do with, again, how we approach things, and that can be something that's difficult to learn because we're unlearning different behaviors that were inculcated from our own family systems, from the way we've grown up, from society and the way we navigated and many of us tapping in to these different issues or problems that have come up. We're adults. I never questioned this when I was five years old, I didn't question, Should I be responsive or reactive at this time? Why am I losing control over this? That's why it's beautiful. Children have a different way of approaching things. If something doesn't work, they may express it through their emotions, right? Tantrums? That's one way they express this energetically. Then they go about like, two minutes later, playing they carry on with adults. We tend to hold on to that and maybe perhaps over identify with some of these things that are not controllable.
 
</strong>Michael Hingson ** 27:53
Well. The other part about it is that as we are dealing with things that happened to us. It seems to be that we can learn to be better prepared for things to happen to us. And what I'm kind of saying about that is all right, so let's take the pandemic. We didn't predict it. Probably couldn't predict it. Well, I'm pretty sure we couldn't predict it, but so many people just were going around trying to figure out what to do with themselves. The government wasn't helping with that. For a while, we got a lot of mixed messages, but at the same time, what comes to mind is that we could learn more about being able to face unexpected situations. I'm hesitant to use the word control, but we certainly but we really can learn to control how we deal with them, but we don't learn and and have been, in a sense, spoiled, and don't learn how to deal with things that we don't expect to happen. And the result of that is that, because we don't learn anything or give thought to it when something happens, then we don't have, or we haven't created, the tools to deal with it. Does that make sense?
 
<strong>Dr Christine Belarezo ** 29:29
Absolutely, and I will say I agree with all the points that you made, but there are many people that have pivoted and were able sure to change, or perhaps to move with the ways, with the pandemic as a prime example, because they've experienced a lot of different changes in their own life, whether it was growing up in a dysfunctional home or simply maybe moving a lot, or changing schools, or whatever it is that entailed, it's time to adapt to a new way, to a new environment, perhaps to new people. Systems and institutions. So I heard from some folks that this pandemic, for many of them, they embraced it, especially maybe people that were more introverted or that really value that solitude. They really realized it's time for me to go out on my own, maybe work for myself or do things differently, because it created a massive shift in movement around how people work and interrelate
 
</strong>Michael Hingson ** 30:24
well. And I think you're absolutely right. I think it's important that that we do more of that, and we we tend to fear, and we have allowed fear as an entity mostly to overwhelm us, or, as I put it, blind us, or paralyze us, whatever word you want to use, but overwhelm. And so when something happens that causes a fear reaction, we tend not to be able to face it very well, because we've never learned how to harness that fear and use it in a positive way, and I've talked about it before on this podcast, that that was one of the things that I was able to deal with on September 11, because I learned what to do in the case of an emergency, and it created a mindset within me that said, when Something did happen, okay, you know what the options are. Now assess your situation and then deal with the appropriate option based on the situation. Well, there are actually lots of options, because the situation was, there was fire in the building, but the fire wasn't anywhere near us. I knew that because my dog, my guide dog, Roselle, was giving absolutely no indication that she felt fear. And dogs have, I do believe, a much greater sense of some things than people do, and if she had sensed anything that caused her to be concerned, I would know it well she wasn't, which told me that whatever was going on wasn't such an imminent emergency that we couldn't evacuate in an orderly and calm way. And so I worked to get other people in the office calm and got them to the stairs. I didn't a colleague, David Frank did, but David was pretty worried and scared. And in fact, at one point, when I kept saying, slow down, don't panic, he said, You don't understand. You can't see what's going on outside. The problem was that David wasn't seeing what was going on inside, namely the dog that wasn't reacting. And I knew the dog, and I knew that that was part of my world that gave me information that I could use. If Roselle had been acting differently, we would have done things differently, but she wasn't well, so guests got to the stairs, and David and I went to the stairs, and we started down, and we went downstairs. But the bottom line is that it was because I had taken time in advance to prepare and didn't rely on reading signs and other things, that, as I said, it created a mindset. And I think that more often than not, we collectively as people, can learn how to deal with fear in a different way than we do, and that we can use fear as a tool to help heighten our senses, focus us and not overwhelm us and create a situation where we can't make decisions.
 
<strong>Dr Christine Belarezo ** 33:33
Ditto. I loved your example, and I remember reading that and also hearing that about you and Roselle, when you were waiting and kind of feeling into results response, and that was your indicator of like, Okay, do we have anything to be alarmed or not? And that's the same. And I agree with you about animals, they have a high incense, I'll just say their own intuition, but also internal alarm rating that you can sense how animals behave a lot and see what's going on, because they pick up a lot of things, and we don't for so many, for so many reasons. And practicing this fear is key, knowing what you do and how you navigate the world, preparing yourself right, looking for emergency exits, knowing the layout, etc. That's one such way. And in certain circumstances, I think we can prepare to an extent, right? That's one amazing example, if you are traveling, if you're on the plane, if you're in a hotel or in your own home, you can prepare certain things, like safety procedures, making sure you have alternative ways to enter your home if you get locked out, whatever it is. And I think to an extent, we can prepare for certain situations. We see that with natural disasters, right? We can learn a lot from historical events or different types of conflicts. Yeah. But sometimes there's things that happen in our life that we may not always know how to prepare, and a lot of this taps into the emotional response. And something that I have found too is sometimes over preparing for things can induce anxiety in people, because it may provoke fears of, well, wait. What if this happens? And it's not so much about identifying with that potential situation or event that could happen, but simply having some, maybe some type of contingency plan or a backup plan where you can say, how would I approach this? Because when unexpected things happen in our lives, whether it's an unexpected relationship loss or grief that pops up a memory or even an event like you experienced with September 11. We may not always appear or know how to respond, even if we plan for it, but I love the example you gave, because it's an excellent, excellent way of practicing this. We can simply practice and lean into some of the fears by doing a little bit every day, and some may call it a form of exposure therapy. But the more we practice with the unknown, with changes, with navigating things that come in our life, I think the more it gives us that sense of empowerment and also perhaps a calm inner confidence, like, hey, whatever comes our way, we'll be able to navigate this.
 
</strong>Michael Hingson ** 36:24
What I think is is really the issue is that it isn't necessarily planning for every contingency that that is difficult at best anyway, because there are so many contingencies that we don't necessarily know about, but we can learn to know ourselves. And we can learn to say, Okay, I observe this happening. And this is the kind of thing that can happen in an instant, if we work toward it, something does happen, and because we have learned to know ourselves, we've learned to know that we don't need to be afraid to the point where we can't make decisions. We've taught ourselves to be able to make positive or make some sort of decision. By observing those are things that if, if we teach ourselves how to do it, we can learn to very quickly, make the decision that would be best for us. And of course, part of that has to do with learning to listen to our inner selves. And I know one of the things that you talk about is people learning to interpret and understand their own psychic gifts. So how do people learn? Or how can we teach people to learn, to be able to harness and tap into their own intuitive and psychic gifts?
 
<strong>Dr Christine Belarezo ** 37:59
That's, I think, such a fascinating question. And I it repeatedly comes up where so many people now are being put in situations that provoke or prompt this question. Because a lot of people we know and we feel it, that's the thing. It's another sense many people are leaning into now, is what's coming up in their body. It's almost when you meet someone. This is the best example of how you can tap into some of these intuitive and psychic gifts that everyone has, but some people choose not to nurture for many reasons, including fear. But ever meet someone, and it's just their presence, which is, you could say energy, but it's just the presence of a person, whether it's their voice, or when you shake hands with someone, or just being in their proximate vicinity, you may feel off. You may feel certain, certain something is not quite right, and a lot of people have mentioned in so many various circumstances, something feels off about that person. I can't put my finger on it, but I just don't feel comfortable. Or likewise, people come into a room and sometimes they're so full of vitality and life, and you just feel uplifted and energized. And we get certain sensations in different ways that everyone receives them. And that's the first point of our intuitive and psychic gifts, is realizing I'm feeling something. But many people, they're like, Nah, that can be right, or they just count it, or they dismiss it, as I'll say, especially with what I call red flags, right? When you feel something is off, or you're like, I'm not really sure this interaction is best for me or this job, or whatever the circumstance, it's only in retrospect. People are like. I knew it. I felt it. I felt the science. Because we don't see something come up in our inner mind where it tells us, okay, this computer is registering. This person is XYZ. We feel it. So the first step is. Really harnessing your gifts. For those that are just embracing them, they're popping up, or you're wanting to strengthen this is to start paying attention to these moments and to trust what you're feeling. A lot of times, I always suggest to people write them down, whether it's in your phone, in some type of computer application, or you can write it in a way that helps you, or you can a lot of you know what's interesting? I connect to a lot of people that like using video recorders, and they record. You know how some people like to express through journaling, right through words now, and that's another powerful way. But the point here is to take account and to start becoming aware of all those different instances where you may have discounted yourself, and more than likely, the majority of those times you were right, you had some type of feeling where you felt something was off, and that's one of the first things you have to become aware of that, because there's a level of trust that then comes in. Many people don't trust themselves. Or, like, No, this can't be right. Or they say, quote, unquote, I'm crazy, or I'm seeing things, or I'm making things up, or it's just me. Everyone likes this person, or this is a great work environment. And then later on, they're like, I knew something was off. So it takes practice, which you infer of right with leaning into fear. It's the same way with your psychic and intuitive gifts, and we have to practice that continuously. It's a muscle whenever you are Go ahead. No, go ahead. Oh, whenever we are experiencing those moments, it's important to say, Okay, what's coming up for me? Yeah, and a lot of different emotions, and this can stem, again, from your own personal, lived experiences, maybe growing up where people discounted what you said. You weren't allowed to speak or communicate or express yourself in a certain way. Maybe you were invalidated, or people subjugated you to a certain way of being. There's so many different circumstances that I found, but a lot of the stems from earlier parts of our lives, and we're honing this too, and that's just one part of trusting yourself. And for me, I take a very practical approach, because the more I've leaned into trusting myself in my own intuition, and we've all received the psychic messages very differently, too. That's something else very briefly to say, some people may just know things or send things, and that's clear cognizance or clear sentience, or they may see things visually or through dreams, clairvoyance, for example. And so there's different extra sensory ways that these messages come through. And a lot of times I'll say again, like I've said, we feel it in our body first, and it's not something we should intellectualize or something that you can try to analyze. Yeah.
 
</strong>Michael Hingson ** 42:51
And what I was going to react to was the fact that you, you referred to it as a muscle, and it is, and I think it's important that people think about it in that way. My favorite example, and I've used it lots, I hope people aren't getting too bored with it, is trivial pursuit, which is a fun game, and I think of so many times I've played it with people, and I've been a victim of it, and others have been as well. A question is asked, an answer pops into our head, and then we think, no, it can't be that easy. And we think about it and we give a different answer, and invariably, the answer that we originally thought of was the right answer. Our inner selves knows a lot more than we give it credit for, and by practicing to listen to it, I think we all can benefit a great deal, but we do really have to practice and listen to it, because I think that it won't steer us wrong, although I think a lot of people will poo poo that, but it is, it is absolutely true, and there are so many examples of it, so I think it is important, and it's Part of what I put in my new book that's coming out called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. It's all about learning to deal with fear and learning to listen to ourselves and learning not to second guess, but really learn to know more than we do and we can.
 
<strong>Dr Christine Belarezo ** 44:29
Oh, you just beautifully packaged that that could be like the little bow or ticket on a gift. I think you summed it up perfectly. And just to reference Roselle during your time when you are working at the World Trade Center, and even now with your guide dog and any animal in particular, you'll notice that, how many times have you seen a dog or an animal or felt it doubt themselves? I've never because I have two wiener dogs, and you may have heard them, hopefully not loudly. You have two wiener. Dogs. Here dachshunds. I
 
</strong>Michael Hingson ** 45:01
was listening for them. I haven't heard the doxies.
 
<strong>Dr Christine Belarezo ** 45:04
I've never in my life thought, wow, he or she second guessed themselves. They don't need to go to the bathroom. Or if they bark for a reason, because animals are so attuned to different we'll say frequencies like a radio than we are. And again, many stories around how animals will bark at certain people or see things we don't. And brings to mind, they're not second guessing themselves. They know exactly what they've seen, and they will stay very fervent in that position, whether it's barking or they're like, hey, I need to go out, or whatever it is. And they'll let you know, similar to what you brought up with Rosella and how she didn't indicate any fears, which help you tune in and say, Okay, we're good right now at this time. So in the same vein, we can learn a lot from animals. And it seems like your book is tapping exactly into this where animals, they just do it. They don't themselves, they don't question themselves, they don't ask the next dog over. Hey, did you see what I see
 
</strong>Michael Hingson ** 46:02
they don't do, what if they don't? And
 
<strong>Dr Christine Belarezo ** 46:06
that's the beauty that we can learn from from other creatures around this, but also to ourselves. And again, it's just practicing. And this is probably the most boring, unglamorous aspect of this work that I do, because people tend to see it in perhaps a particular way. When you talk about this field of spirituality and psychics and intuition, people see it a certain way, and it's really not this is the boring work of you got to trust yourself first, because if you are receiving those intuitive messages and you don't trust that, there's going to be no one else you can listen to them, but what if they're deceiving you? You got to trust what it is that you're feeling and what's coming up to you, and you've said it, it never leads you astray.
 
</strong>Michael Hingson ** 46:52
As I said, animals don't do what if. But make no mistake, they learn. So there are so many examples of somebody being in a situation like family in a in a building and it catches fire, and the animal comes and it bothers people, until they pay attention and it gets them out. The animal didn't do a well, what if this building catches on fire? What am I going to do? The animal does learn, however, how to move around their place. That's one example. The bottom line is, we can all learn those same sorts of things, and we do have the extra gift of being able to do what if, but we need to learn how to use that too. And again, the best thing about what if is that we learn to build that muscle, that mental muscle, and learn how to know ourselves better so that we can deal with situations that come up. And although not every situation will be the same, and we may not have predicted a particular situation, we can learn well enough to have a pretty good idea of how to deal with most things that come into our lives if we choose to.
 
<strong>Dr Christine Belarezo ** 48:07
I agree. That resonates so much. I always like to say we have our own sniffers, kind of like dogs, because their sense of smell is so acute, and some I would imagine breeds, especially carriers. I'm not a dog expert, but this is just from my experience, and what I've read, they have an even greater sense of smell, where they can send things that we can't. And to your example about, you know, a dog that maybe awakens the family, or even cats or any other animals. I've read so many accounts because I'm an animal lover as well, and I'm just fascinated by they don't question things. They follow their senses. And for many reasons, I feel like animals are also like our own angels, our own guardian angels. They help us in many ways, and we can learn so much like they do, because they adapt. They're super intelligent creatures, and I speak for many different types of creatures, rodents, birds, could be reptiles, dogs and those in the wild that we make there was ways that we can also start practicing and adapting to having that keen sense of knowing who you are. And perhaps that's something people are learning, especially post pandemic, is who am I? And connecting to yourself through those moments of solitude, but also in your surroundings, that's it helps you keep in touch with what's going on, like your own antenna.
 
</strong>Michael Hingson ** 49:33
Well, there's, there is a lot we can learn and hopefully live like a guide dog will help people think about that a little bit more and maybe not fear so many things. Or, you know, another aspect of it is we've got some people who just say, Trust me, I know what's best. Just listen to me. You don't have to worry about it. That never works. And what we really need to do is. Is to not just trust, but make sure that somebody earns our trust, and we really take the time to think that we've really analyzed what they say, and then we can trust perhaps. But even then, it does go both ways, but it is a it is a challenge. Well, tell me something that people don't know about you, just to change the subject.
 
<strong>Dr Christine Belarezo ** 50:30
Wow. You know, I've asked myself this question, and
 
</strong>Michael Hingson ** 50:33
you're still trying to figure out what what you don't know about you, right?
 
<strong>Dr Christine Belarezo ** 50:38
I think that's an ever longing journey or quest. And I think something folks may not know about me is how much I really like to learn. I'm generally a very curious person, and I love asking questions to people. Things pop up and things like sometimes when I speak, it could lead, it could appear or feel like I'm going off a tangent. That's because I get so many things that pop up in my head. I'm like, Oh, this is fascinating. And I can really go down a hole in trying to learn, perhaps over consume or simply engage with someone or something, whether it's a topic, a theme, or something I'm really passionate about, until I know all facets. And when I say all facets, obviously it's not going to happen, because there's something you can always keep learning. Yeah, so simply learn to lean into that, because I'm a lifelong learner, and I've always considered myself like a student in life, a traveler in life and through the world, and I constantly learn new things, and some people when they either sense being in my energy, or if they see me, they judge, because I can be quiet, but that's because I'm observing first, and I'm someone that likes to observe and kind of get a feel. Would this person be open to talking? Do they like to engage? So that's just something that most people don't know about me. It's really easy based on many assumptions, whether it's through personal experiences or maybe something people see in themselves to make those judgments. But I'm a questioner. I just question I love asking people questions about themselves, what, why they do, what they do, what led them to this? And more questions pop up, so it's infinite. Well,
 
</strong>Michael Hingson ** 52:24
that's there's nothing wrong with that curiosity, I think is a good thing, and I love being curious, and I wish more of us would have been taught more about being curious and not discouraged as children, which happens so often. But I think the curiosity is a very important thing to do. So I'm glad you like that, and I'm glad that you talk about that. What kind of advice might you have for others who want to make a big change in their life?
 
<strong>Dr Christine Belarezo ** 52:53
Don't overthink it, just do it. And I also want to preface this, perhaps a mini disclaimer here, obviously, make sure your basic needs are taken care of. You know, like paying your bills and things around those elements. But when it comes to making a change, I find that so many people, and I say this particularly from personal experience, we may lean into it. We may take time. It may be years. I'll just tell you my leap from academia into doing what I am now. I received just knowings just guidance. It's time to end your time here, similar to yours when you left your position at the World Trade Center and you left that career to start speaking, and I've received messages like Diana ignored it, and I took a lot of time. We're talking more than a decade. I'm like, Nope, I'm going to keep pursuing this. So I would say, when you feel something, explore it, and don't be afraid to take action. That doesn't mean, okay, I'm going to quit my job the next day. Can mean maybe it's time to update my resume or CV. Maybe it's time to reconnect to my network and start exploring new opportunities, or hey, that event is calling to me about maybe basketball popped up in my head, or sports, or whatever it is. Take action. Don't put it on pause. Don't wait. Don't say another day, because we tend to analyze things, and then that wheel is fomenting, perhaps of discontent or unhappiness or whatever it is.
 
</strong>Michael Hingson ** 54:32
Yeah, I think again, you're right. You can't, you shouldn't overthink. And if you think about things in the right way and analyze it, you can come to the right decision. And that's really what you're you're looking to do, which is as good as it gets, and that's important to do. Well, tell me, if people tell me a little bit about you and your business. So how do you meet people? How do you reach out to people? How do they find you? And so on.
 
<strong>Dr Christine Belarezo ** 55:05
So I encountered and connected to clients in so many ways, usually in unusual ways, where I'm shopping, maybe at the market, I'm reaching for a fruit and someone's like, hi, I don't know them. And then they start telling me about themselves or life story, and next thing you know, I'm still with the pair in my hand 30 minutes later, and you're like, what do you do? And I let them know, like, wow. I'm like, yeah. And so I meet people in unusual circumstances like that, where I'm just going about my routine other ways, is through connecting one on one, like coffee chats, and that's not usually my main intention. One of my values is connecting and creating bridges with people. I simply like connecting and asking questions, getting to know people, and supporting other people. And many times, folks are interested in what I do, and that's one way that I've gotten clients. I also have a YouTube channel where I talk about astrology, spiritual topics, also real life, everyday topics, because I'm a practical person, and it's important to be grounded in this world and not just completely think my head is in a certain cloud or on, existing on whatever dimension you feel you may be existing on. Very practical here, because we're all here to contribute in some facet, our own lights in this world. So YouTube is another way. I've met people LinkedIn too. You may have experienced this on LinkedIn. I'm sure many folks have where you've had people reach out, whether it's cold calls, I've had people reach out to me where we have no related work, but they may be trying to sell me something, and I've gotten clients in that way. So I don't do traditional forms of marketing. I'm someone that really values creating genuine relationships, rather than something transactional. I hope and try to create, maybe you could say, like a friendship, family, type of connection with people, because trust is really important in the line of work that I do, there are a lot of charlatans, like in many other fields, but I would say more so in this field, and that's why, going back to some of the really great questions you asked and the responses and examples you gave, it's important to trust yourself when you meet. That's why I like offering people the opportunity to engage in video calls with me, because if we don't connect, if you you're not feeling it, I don't personalize it. Um, to me, I think, Okay, I have one new friend that I know in this network. Good luck. Maybe I can offer you someone else that does something that you may connect to, sure. Well,
 
</strong>Michael Hingson ** 57:38
if people want to reach out to you. How do they do that? They
 
<strong>Dr Christine Belarezo ** 57:42
can email me, Troy, provide my email or yes please, it's and spell it out. Okay, it's Christine. I'll spell it in a sec. It's Christina @Christine <a href="http://Balarezo.com" rel="nofollow">Balarezo.com</a> so it's C, H, R, as in Robert I S as in Sam T, as in Tom I N as in Nancy E. At, what is that? Called the ampersand?
 
58:15
No, at, at,
 
</strong>Dr Christine Belarezo ** 58:17
you have it? Christine, again, C, H, R, i, s, t, I, N, E. Valero, so B, as in boy, a, l, a, r, e, Z, as in zebra, <a href="http://o.com" rel="nofollow">o.com</a>, that's one way, email, YouTube channel, my first and last name, Christine valarso through my website, same <a href="http://christineballarso.com" rel="nofollow">christineballarso.com</a> Those are many ways to connect with me, and I offer opportunity to connect in one on one chats too.
 
<strong>Michael Hingson ** 58:56
Well. I hope people will reach out. This has been very insightful and very useful, and I hope that it gives people a little bit different slant on some of the things that they may be thinking or hearing within themselves, and that they'll maybe listen a little bit better. So I hope that will happen. And I want to thank you for taking the time to be with us today. I'd like to thank all of you for listening to us. We really appreciate your time. I'd love it if you'd give us a five star rating wherever you're listening to unstoppable mindset. And if you know anyone who ought to come on our podcast, we'd love to hear from you, and Christine for you as well. If you know anyone we're always looking for for guests. And so I hope that that you all will do that, and again, wherever you are, please give us a five star rating. So thank you very much for listening, and we will be back in a little while with another episode of unstoppable mindset. And you can reach out to me, and I'd love it if you would.  you can email me Michael h i@accessibe.com that's m, I C H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, w, w, w, dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> and Michael Hinkson is m, I C H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> so once more, Christine, thanks very much for being here, and we really appreciate your time.
 
</strong>Dr Christine Belarezo ** 1:00:28
Thank you so much. It was an absolute pleasure. Thank you all great.
 
**Michael Hingson ** 1:00:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Intuitive Spiritual Coach with Dr. Christine Balarezo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0de5add6-2044-427e-b92d-a17712ea994c.mp3?source=rss&amp;ext=asset.mp3" length="90272161" type="audio/mpeg" />
<itunes:episode>289</itunes:episode>
</item>
<item><title>Episode 288 – Unstoppable Leader in a Mosaic World with Susan Popoola</title>
<guid isPermaLink="false">https://pinecast.com/guid/a2e9cc0b-fe31-4b3f-a40a-723e4dd380bc</guid>
<pubDate>Fri, 29 Nov 2024 10:00:43 -0000</pubDate>

<itunes:duration>01:08:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/87183e1d-91b0-4066-bfcf-b7bb38fb745a/UM288-Susan_Popoola-Coverart.jpeg.jpg" />
<description><![CDATA[<p>“Mosaic world”? Meet Susan Popoola from the UK. Susan will tell you that she supports leaders in optimising and bringing out the best in people and organisations. As we learn, Susan was born in Great Britain to Nigerian parents. During part of her younger life she was, what she calls, “private fostered” and did not live directly with her parents.
 
Susan attended college in Nigeria where she received her Bachelor’s or “First Degree” in Social Sciences. Later in England she obtained her Master’s Degree in HR Strategy and Change.
 
After working for other organizations Susan decided to leap out on her own and put her entrepreneurial spirit to work and formed her own company to work with leaders who work with established and emerging purpose driven people to create Harmony, Impact and Legacy within their organizations.
 
Susan is the author of three books and has begun working on a fourth.
 
Our conversation is far ranging going from a discussion about stress to talking about Inclusion. She will tell us about how she created the concept of a “mosaic world” as a model to incorporate all persons by embracing each individual’s gifts and skills.
 
 
 
<strong>About the Guest:</strong>
 
With a first degree in Social Sciences, Diploma in Systems Thinking &amp;
Masters in HR Strategy &amp; Change, Susan works with established and
emerging purpose driven leaders to create Harmony, Impact and Legacy,
for a Mosaic World in which everyone is valued for who they are and what
they have to offer.
 
Her deep rooted belief in human value, and her ability to understand
and connect with people from a rich diversity of backgrounds enables her
to support leaders in optimising and bringing out the best in people and
organisations. Her belief in human value is reflected in her podcast,
“Leading in a Mosaic World, and her books: Touching the Heart of Milton
Keynes: A Social Perspective, Consequences: Diverse to Mosaic
Britain, and Male Perspectives on The Value of Women at Work. She is also the creator of the Legacy Alignment Programme that enables senior
professionals to design a legacy plan that ensures their work is extremely
fulfilling and makes a positive impact now and into the future.  
 
She has extensive cross-sector and international experience working withorganisations and delegates from Europe, Africa, the Middle East, China and the US. She is also a South East Midlands Local Enterprise Partnership Ambassador, Royal Society of Arts fellow, Good Work Guild member, and former Fellow of Windsor Castle’s Society of Leaders. She was recently designated a Black Female Pioneer by Milton Keynes City Council. When she’s not working with organisations, you are likely to find her on the Golf course, working to support young people who have been in the care system, or working on her latest book on multiculturalism.
 
<strong>Ways to connect with Susan:</strong>
 
Website: <a href="http://www.MosaicWorld.live" rel="nofollow">www.MosaicWorld.live</a>
LinkedIn: <a href="https://www.linkedin.com/in/SusanPopoola/" rel="nofollow">https://www.linkedin.com/in/SusanPopoola/</a>
Instagram: <a href="https://www.instagram.com/susanpopoola/" rel="nofollow">https://www.instagram.com/susanpopoola/</a>
Publications: <a href="https://www.mosaicgold.org/publications" rel="nofollow">https://www.mosaicgold.org/publications</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi and welcome to another edition of unstoppable mindset. Today. We get to chat, from my perspective, at least all the way across the pond, to Susan Popoola, who is not in the US, but with the speed of light, you'll never know it. How's that for an introduction? Susan, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Susan Popoola ** 01:46
Thank you very much for having me. Michael, well,
 
</strong>Michael Hingson ** 01:49
one of the things I know we're going to talk about a little bit later is the whole concept of it. I'm really excited to get to it, a mosaic world, as you describe it, and I know you've written about in some but we'll get there. But let's start. I love to always start this way. Tell me about the early season, growing up and all that sort of stuff.
 
<strong>Susan Popoola ** 02:08
Gosh, that takes me back a few years. Oh, that's okay, yeah, possibly a few more years than you might have imagined from my voice, which actually people say, sounds quite young. So I was born in England, born in England to Nigerian parents, and I spent my foundation years here in England and and then I worked then, and I in my those years, I spent my time very much in what I would describe as a very much white working class environment. And I say that because it has relevance to how I think can see the world. Because from there, I moved, we moved to, let's take to Nigeria, and then went to secondary school in Nigeria, my first degree Nigeria. And contrary to my earlier those foundation years, I was then in what you could call a rather middle class, more affluent area environment with people well,
 
</strong>Michael Hingson ** 03:20
and you said that you and you do sound like you're fairly young, but you opened the door. So how long ago was that? Or how old are you now? Or do you ever want to tell
 
<strong>Susan Popoola ** 03:31
I know they do say you shouldn't ask a lady, but I so I just about made it into the 1960s 19 November, 1969 Okay, so 1969 Yes, I just about made it to
 
</strong>Michael Hingson ** 03:50
the 70s. Okay, well, that's, that's fine. That is, I am, I am older than that from a time standpoint, although I don't feel it, and I think that we all can choose how well we want to deal with how we mature and grow older, and all that we can decide it's a good thing or not, doesn't bother me a bit either way.
 
<strong>Susan Popoola ** 04:14
Exactly, they do say it's you're they say you're as old as you feel. And that's an interesting one, because you can look at that from the perspective of how you feel on the basis of how you behave, but you could also think about that from how healthy and fit you are as well.
 
</strong>Michael Hingson ** 04:34
So you mentioned you got your first degree in Nigeria, and what was that in? And I said, that's sort of equivalent to what we would call over here, a bachelor's degree.
 
<strong>Susan Popoola ** 04:43
It is, indeed and it to be, it was a bachelor's Social Science degree in political science. Ah,
 
</strong>Michael Hingson ** 04:51
now, why? Why that specifically? What prompted you to go there?
 
<strong>Susan Popoola ** 04:56
It was, it's an interesting one, because when I. Small if you'd asked me what I wanted, what do you want to do for a living? I'd have told you I wanted to write, and that's all I knew that I wanted to do. But I was told you don't write for a living. You do it as a hobby. So a Nigerian family, you go to university. It's not a matter of whether you go or not. It's a matter of what you're going to study. And I had leaning towards the arts, the social sciences, and so that's where I what I ended up doing. Okay,
 
</strong>Michael Hingson ** 05:41
so you got your bachelor's or first degree in social science and political science, and then did you go straight on to graduate school from there?
 
<strong>Susan Popoola ** 05:52
No, I, I've worked. I worked for a number of years and and I guess a few years coming back to England. That was a few years later. That's when I did my first my I did a post graduate in human resources management, and then at a later stage, both while I was working, I did a master's in HR strategy and change, and I've done a few other little qualifications here and there along the way as well. But
 
</strong>Michael Hingson ** 06:27
clearly you were people oriented, since you seem to go off and look in the HR direction,
 
<strong>Susan Popoola ** 06:36
yes, though it's an interesting thing HR because people do often go into HR because of people, but HR and HR, as I have experienced in my involvement, has been very much on the strategic side. Whenever I've worked with an organization, the first thing I do is say, what's the business plan? What are you trying to achieve, and where do the people what's the people strategy? Where do the people fit into that? How do they align? And so, yes, there is definitely a care for people. And I talk about myself, I title myself a human value optimization specialist, and that's because I believe in human value and how we make the most of it, both for the benefit of individuals and for people around them as well, whether we're talking about the workplace, education or wider society. What
 
</strong>Michael Hingson ** 07:42
kind of reactions do you get when, essentially, you ask those questions, and what, what I'm hearing you say is that you get down to the questions of, really, how are people valued within the organizational structure, within the leadership environment and so on. What kinds of reactions do you get? Because I'm sure that you get all sides or all sorts of different reactions and comments about that. Well,
 
<strong>Susan Popoola ** 08:11
I think the two core reactions, there's a reaction which pertains to what people say, and I will say, 95% of the time for organizations I've worked with people, leaders that I speak to, it's always that, yes, we agree. We value people. They're important. Sometimes, on the other occasion, there's the response that talks about the importance of profit and how that is almost more important. So there's the response that is what people say, but then there is what I would say, the more pertinent response is what people do and what their people say. So I always love it when I have a conversation with a leader about the values of their organization, and I bump into someone that works for them, or speak to a team member and ask them what they think. I love it when there's an alignment between what the two say, but I'm also mindful that sometimes there is not that alignment, and that's the bit that is more important than what people actually say, and have to fight, sorry, that's when you have to find a way of holding them to account to what they actually say. Do
 
</strong>Michael Hingson ** 09:42
you find overall that there is more of an alignment between people who are in leadership positions and those who work for them, or less of an alignment? Because I can imagine, and I've heard in talking with other people, that oftentimes we. Leaders think they're aligned and they're not.
 
<strong>Susan Popoola ** 10:03
Yeah, and it will it really does vary. Of course, I think the larger the organization it is, larger the organization is, the more difficult it is to find consistent alignment throughout, because even if the very senior leadership is aligned, then the challenge is making sure that all the managers and the leaders throughout have that same alignment to bring things together and that there's that consistency with smaller organizations. It's easier, but then the challenge is how to maintain that alignment the ethos and the values as the organization develops and grows.
 
</strong>Michael Hingson ** 10:57
Yeah, and I guess I would say that's certainly not a surprise either. We have in larger organizations, there's probably a little bit less attention paid as quickly as there should be to communications, and so there tends to be more of a lack of alignment and a lack of of understanding, unless a leader truly understands the value of communicating and really getting people to buy into the process.
 
<strong>Susan Popoola ** 11:34
There's that, and it's also the bit about who you recruit into your leadership team a number of years back, I worked with an organization from the startup stage to to it growing over the years, and we were very specific as a board in Rec in defining what the ethos and the values of the organization were to be, what it was going to be like, and we initially recruited the senior leadership team in alignment with that. But where, I will be honest and say where we made the mistake is not ensuring that the values came first when it came to recruiting leaders and team members further down the line. Yeah, so the communication is key, but communication specifically about what the organization is about, what it stands for.
 
</strong>Michael Hingson ** 12:40
So I assume that you worked for various companies in the in their HR world, in some way.
 
<strong>Susan Popoola ** 12:48
I in the HR world and beyond. I mean, I even, I'm pleased to say that there was a time so I've worked in organizations, cross sector, from private sector organizations to public bodies, to charities NGOs. So I've worked across cross board to larger organizations and smaller organizations, but I'm pleased to say that in between, I have taken on other roles. So for instance, I worked in investor relations for a year and some other operational positions. And investor relations specifically was great for me, because that meant that I had so investigations is a communications role, you can say a PR role, but PR communications to investors, both current and potential investors. So I learned to be able to understand an organization at all levels, to be able to understand the story of what's going on, and be able to position that story.
 
</strong>Michael Hingson ** 14:04
Yeah, Investor Relations is a as an interesting challenge, because then you've got also on the other side, the brokers, and having to communicate with them can can also be a challenge, because they've got their own mindsets and they're very profit oriented, but sometimes, I'm sure that you have to deal with getting them to understand there's more to it than just creating a profit. You've got to create understanding, and you've got to be able to communicate with those you want to have trust you.
 
<strong>Susan Popoola ** 14:40
You have and, and, and I think, increasingly, especially with younger generations, they want to be paid. Well, why not? But there are other things that are important to them as well. And it's, I think it's always been the case for generations. But the thing. Is information is more readily available to them and to us as a whole than it used to be. So it's easier for us to see the bigger picture of things and question things and say, Yes, money, profit is important, but not just that. So I recently came, I was at an event where they were sharing, okay, these are the top 50 companies, and when I look closer, it was purely on the basis of finance. So I challenge that, that that doesn't make them the top countries, top companies just because they are making a lot of money?
 
</strong>Michael Hingson ** 15:45
Yeah, it all comes down to what do you define as a top company? Is it money? Is it teamwork? Is it how employees rank you? I mean, there's so many options. Well, I'm
 
<strong>Susan Popoola ** 15:59
very big um, as my work has evolved, I very much have a focus on working with leaders to create harmony impact and at a more personal level for them, legacy. And so for me, if I'm thinking of a top company, I'd be thinking about the harmony that exists within and that's how the relationships and how people work with each other, whether you're talking about Gender, race, multiculturalism, what have you, social economics, or any features, or just just how people work together. So that harmonious environment, for me, helps to make you a top company together with the impact that you're having, profit is important as well, because if you're a business, that is still part of what you're about, but what's the impact that you're having, and how do people feel and interact within
 
</strong>Michael Hingson ** 17:11
now today, you own your own business. Is that correct?
 
<strong>Susan Popoola ** 17:15
That is correct? Yeah. So
 
</strong>Michael Hingson ** 17:18
now, more than working for other companies as an employee, you you own your own business, and they bring you on board to to deal with with various issues in terms of HR and leadership and communications and so on. I presume that is correct. Yes. So what is human value optimization? That's something you've referred to. So
 
<strong>Susan Popoola ** 17:42
human value optimization. So I came to human value optimization with recognition that there's the work that I do, HR within organizations, there's work I do with wider community and other things. And I just thought, with all the things that I do, what is it really about and what is most important to me? We spoke about what's important to organizations, what is most important to me that informs everything that I do. It's people, it's the value that they have and how we recognize and realize that. And that goes back to when I was small, where my mom always told me that everyone is of importance. It doesn't matter who they are, the person cleaning the office or the person managing the office, everyone's adding something to whatever environment they're in. And so for me, in all that I'm doing, it's really how do we optimize that? And that is the two parts to it. It's one that as individuals, people recognize the value that they have to offer, but also that the people around them in in the workspace, in community, in education, also recognize the value that people bring. And when you have an individual that recognizes their value, but they're not appreciated, they don't fully realize their value. On the other hand, if people think a person is great, but that person doesn't see the value in themselves. Again, they're limited, but when both come together, then you get the optimal result, and I will say also the most profitable result for both the individual, the organization they are working for, or whatever environment they're in, and
 
</strong>Michael Hingson ** 19:43
I think that's an extremely important and valuable point, is that it really does require both people to come to the same realization of the value of of people and of of an individual. What do. You do when you find that there is a misalignment, either the the employee doesn't feel they're valued, or the employer just plain isn't valuing the skills and the the knowledge that somebody brings. How do you deal with that?
 
<strong>Susan Popoola ** 20:17
So, so that, I mean that. So I guess the two, the two parts to that with the individual, it's it's really working with them, working through them, to help them to see what they do, what they bring. So what is the work that they actually do? Because many of us are very good at seeing what we do in the just, I just do this. I only do this so it's actually been able working with them to see these are all the different things you do, almost list those things out with those people, and getting them to see the impact that those things have, the value that those bring, and critically, how it fits into the wider organization. So I said mentioned earlier on, it doesn't matter every other person cleaning the office or managing the office. It's important it all fits into the business objectives. The administrator, who is just just, I've used the word just photocopying documents, typing or doing whatever the case may be, that's an important part. If those things are not done, then the organization doesn't function fully. So it's enabling that individual to see it. But on the other side, it's also reminding making the organization leadership aware of the importance of the roles that individuals play and how it all adds together to enable them to be successful.
 
</strong>Michael Hingson ** 22:09
And your success is based on how well you're able to bring both sides of that into alignment.
 
<strong>Susan Popoola ** 22:16
To some extent, yes, and the reason why I say, to some extent, is there's something about doing your best. You You I gravitate towards leaders who say that they really do want to have an impact. They really do value people, but then you can only go as far as they want and are willing to go. And so I don't hold myself responsible for their actions. I hold myself so I'm responsible for guiding them and giving them as much support as I can,
 
</strong>Michael Hingson ** 23:03
but yeah, and the hope is that they, they recognize the value of that, and will finish the job of aligning
 
<strong>Susan Popoola ** 23:12
Yes, and I mean, and I always start off with as honest a possible conversation as as I can, which is very much about, what is it that you want? I mean, what do you really want? What are you trying to achieve? And what do you believe? What do you believe is standing in the way? What do you believe needs to be done, holding, then being able to hold a mirror, and it's could be over time, to create awareness of what the challenges may be, trust checking is this really what you want to do? And if they'd say they do, then it's working through. And I will do my uttermost to support them, but I will also hold them to account, and I have done that on occasion with leaders, whereby I've really stood firm to say, this is what you said, and what you're doing doesn't align, and therefore You have to behave differently. You have to do differently. And on occasion, I've actually thought I would be chopped out of the door, but that's that's never happened.
 
</strong>Michael Hingson ** 24:32
One of my favorite books is a little short book called The Five Dysfunctions of a Team by Patrick Lencioni, and it talks a lot about, of course, the whole concept of teamwork and trust, but it really does say that in well functioning teams, everyone can hold each other to account when commitments are made and it. The team is functioning well, they understand that what is happening is not that someone has a grudge or someone is trying to best someone else, but rather they're just doing what the team should do, which is holding people to account, which is a very important thing to do. Yeah,
 
<strong>Susan Popoola ** 25:19
and in a way that goes back to when I talk about harmony, specifically with what you're saying workplace harmony, I think it's a journey to get there, because for people to someone to try to hold you to account, you have to have an understanding, a joint understanding, of what you're all working towards in the first as a so that's a starting point. You have to have that joint understanding. You have to have some knowledge of each other, so that there is a trust, um, you and that that comes with building a relationship. So there's a trust that when you're given that feedback, you know where, where it's coming from, and you know the why of it. And then I think the third component of that, for me is how, how and when you do that. So you still, even though they're the best of intentions and all, I think I'm still one that believes in giving feedback, giving constructive feedback, but giving it, making it constructive and being sensitive in the process.
 
</strong>Michael Hingson ** 26:43
Well, it is, it is an important thing to deal with, no doubt about it. Tell me about this whole concept of a mosaic world that that you talk about, what is it and what, what do we need to do to help, maybe create more of it. And what are you doing to create more of a mosaic world?
 
<strong>Susan Popoola ** 27:04
Okay,
 
</strong>Michael Hingson ** 27:07
lot of questions there.
 
<strong>Susan Popoola ** 27:09
There are a lot of questions. And so I'm pausing for a second to say, where do I start? And I think to contextualize it. I started thinking of a mosaic world at the time that I wrote my second book, which is consequences diverse to mosaic written. And the reason why I wrote the book was because this was, this was, I'm about 1212, years back, and there were people concerned about, there were people that, I guess, that you would describe as that was seen as nationalist, who were concerned and complaining about Immigration and people coming in, people taking jobs, and everything else along those lines. And there was the label of them being racist. And I said to myself, are they all racist? Some definitely were. But are they all racist? Well, were there deeper issues at play, and this scenario I'm setting out could apply to parts in America, anywhere across the world. So are they all racist against other people, or are there deeper issues? And when I looked you recognized how there are people that felt left behind, and I'm sure you can identify with that from the States, that there are people that have, over time, felt that they've been left behind, and they see or saw the immigrant as The cause of their problem. But my analysis was, yes, these people are faced with real issues that aren't being addressed, but at the same time, it's not the immigrant that is causing the problem, and immigrant is here as a consequence of history, and the key is how we live and work together. Because from that perspective, from me, Britain has is almost anywhere in the world, diverse by nature. And the key is, how do we come together to be something more effective, something cohesive? And that's when I started thinking of the mosaic, mosaic Britain, and I'd say, therefore, and thereafter, a mosaic world. And for me, a mosaic world is, if you think of an a piece of artwork, mosaic piece of artwork, you see it's got all the different colors. And I'm using the word see. See. Hope you don't mind me using the word C, absolutely not. But it has all the different colors and all the different shapes and sizes, and all of those pieces come together to create something beautiful, but they only stick together if there's something that binds them together. And for me, thinking of that as a workplace, a school, a community, a country, the world at large, those pieces that the thing that binds us together like glue, are the things we have in common. At a very basic level. You could score, you could speak of our common humanity. But even if that is not enough, then you've been to think of the com the things we have in common, the values that we share, the fact that we all typically love our children and the things that we do, we all want to work hard and get have good outcomes, but not just the things, but it's not just the things we have in common, our purpose, our vision, but it's also the things that are made that we make us curious about each other, that draw us towards each other. So all of those things come create a mosaic. And so then the third question, I guess, is, what am I doing? I think, in my work, whereby my work and my interactions, generally, where I see people, I'm curious about them. I want to know who they are, what they have to offer. How can what is the how do we value them? How do we include and engage with them and bring out the best in them and learn from them and drawing them all in and getting different people. So I do work within organizations and schools, which is what I where I talk about drawing up mosaic maps and drawing up relationships, and getting people to see the value that each brings and how they all come together. And just from a simple exercise, you find that people go away with a better awareness of people that they may have worked with for years. And so in very broad terms, that's part of how I do it and how I encourage other people to do so. And
 
</strong>Michael Hingson ** 32:45
you describe it in a in a visual sense, which is fine, but I would also say that the mosaic is just as important when you're dealing with with auditory and other kinds of things that are non visual. It's all part of the same thing. And it gets back to the whole subject of diversity. We we talk a lot about diversity, but we see in the world so many times, when it really comes down to it, people don't tend to want to tolerate those who are different than they are. How do we deal with that
 
<strong>Susan Popoola ** 33:21
we need to get, I mean, starting with like you and I, and I guess to some extent, that's what we're doing, because in some ways, we are different. As I said, we have commonalities but differences. But we need to start take the time to get to know other people. People are typically othered. We need to take the time to understand who they are, what motivates them, what so it's what I did in the book that I just described. So the people that were seen as racist, instead of just saying, Yep, that's what they are and condemning them, it's taking the time to understand them. Who are they, what motivates them? What do they want from life? And then, if you've engaged people at the level of their humanity, even if outwardly, you might see them as hateful. When you engage with them and you start a conversation and you see them, there's not always the case, but there's a probability, or at least a possibility, that they'll begin to see you, but again,
 
</strong>Michael Hingson ** 34:42
that you know that I'm just trying to puzzle through this that takes time, and everyone says that we just never have enough time to do a lot of things that we should do. So how do we recondition society to recognize the value? To and looking at people for who they are, not what they look like, or what they sound like, or anything like that, but really who they are.
 
<strong>Susan Popoola ** 35:09
I mean, the first thing I say is, when you say we don't have time, I would say we don't have time not to because for a lot of societies, things have become so divisive. Yeah, it's, it's ugly, it's not progressive. And I'm, I'm not sure that anyone, whatever side they may see themselves on, I'm not sure that anyone is really happy with that, and it's only going to get worse if we continue with the same trajectory of just looking at people that are different or say things we dislike, and at times, things that are outrightly wrong. So I'm not denying that, but if we continue on the path that we're in we we self destruct. I mean, so for me, that's the first thing. It we don't have time not to. And there's a saying, and I'm paraphrasing, that a friendship, a new friend, is just a smile away. It is true conversations and stories that you get to know each other people, whether that's reading a book, listening to a podcast, sometimes there's a message in a song, sometimes it's the person that you meet at a bus stop and you talk to. So there's something about being curious about people, rather than automatically condemning people for what is wrong and sometimes unquestionably wrong, but taking the time to understand their why and get under the skin of things, yeah, and so and I, if you do it once or twice with one or two people, then If you're anything like me, then it becomes habit.
 
</strong>Michael Hingson ** 37:22
And that's the point, right? It's it's really changing our mindset and changing our habits when, when we do, when we start to recognize maybe we're cutting people out, and hopefully we see maybe there's more to that person than meets the eye. It is changing a habit. It is changing a mindset. It is also about wanting to change, or deciding I'm open to exploring something different,
 
<strong>Susan Popoola ** 37:55
yeah, and for me as well, I mean, because it's it'll be easy for people to think I'm being soft. I'm far from it. Anyone that knows me and knows me well knows that I am actually very firm. But for me, even if so, that person might be wrong. But if you stand across a room and you shout at a person and tell them you're wrong, you're an idiot, or what have you. That person is not going to engage. The person's going to tune out. Um, possibly my person might freeze. The person might respond by shouting back their own abuse, or what have you, or just they're so frozen, so even if there's truth in what's being said, they can't hear so the key therefore is, what do you do to engage Such a person? You take the time to ask questions, I will use the word gently asked questions to understand, and that's understanding things that might not even be right. And it's not saying that that makes them right. But then, if you can understand the person's standpoint, you've engaged with them, they feel seen, they're more likely to listen. You're better able to correct or increase a person's awareness of where they might be wrong, and they're more likely to engage with it
 
</strong>Michael Hingson ** 39:37
well. And of course, that's always something that is important. If you alienate someone, and if you just decide they're useless, then they will be to you, even though they may not be useless at all, and it's you, you each side has to take part in engaging. To have a discussion, and conversation is so important, we're losing that art, I think, to a degree today. Yeah,
 
<strong>Susan Popoola ** 40:07
and it goes back to when you asked me about human value optimization, that that's another example of it. It's it's getting to it's seeing that person, it's humanizing that person, so that person can be human towards us, right?
 
</strong>Michael Hingson ** 40:27
You've written three books, if you would tell us a little bit about each of those books. Okay,
 
<strong>Susan Popoola ** 40:34
so I've already spoken a bit about the second one, that's consequences, diverse to mosaic Britain, and as I said, in many ways, that could just as well be consequences, diverse to mosaic America, or so many other places in the world. But then my first book is touching the heart of Milton King's a social perspective, and that is based on, I live in Milton kings, and it's seen as very, should I say, middle England, where everyone's doing okay, it's a new town, but it's got its challenges and all. And as a new town, people often focus very much on the structures, but I wanted to talk about the people and what it's like for all different people. And again, it's how we all seen different people and how we ultimately live work more effectively together for the benefit of all. And so that's touching the heart of Milton Keynes, a social perspective. And then my third, most recent book is male perspectives on the value of women at work. And while the first two are social perspectives, and the third one is more relate, work related, you can still see there's a theme of being able to see others. So male perspectives on the value of women at work is very much the example that of being able to look at p or someone differently, or other people. And that came about because I was mindful through the years that the workplace designed around men women have been trying to make progress within that environment for years. They're great programs. They're great initiatives. They're a lot that women have said about what needs to be done, what they need and what have you. But women's progress doesn't align. Women are very capable, just as capable as men. I wouldn't say more capable. I wouldn't say less capable. And so I thought, what is missing in the dialog or the interactions, is the voice of men. And so for for that third book, I decided to speak to a number of different men to understand from their perspective, what unique value do they believe women bring into the workspace. How do men and women typically navigate differently that has a negative impact on women, and what do they believe needs to be done to enable better progression and dare I say again, better gender harmony at work.
 
</strong>Michael Hingson ** 43:50
What was the biggest surprise for you about speaking to men concerning the value of women at work? Very few
 
<strong>Susan Popoola ** 43:59
of them felt that there's ever been asked, and it's not just asked about the value of women, but asked about women. They've they felt that their opinion has never been sought. They've typically been told, this is this is what you do wrong, and this is what needs to be done. This is what I need, and this is what needs to be done. But their opinions hadn't been sought, and they were so pleased, typically pleased to share. They were sensitive at giving advice, but they were very happy to be able to input into the conversation. And you asked, What was the most standout thing, but I'll add something else. The other thing that stood me out is that actually. Actually, a lot of them have very limited understanding of the challenges that women are actually faced with. Okay,
 
</strong>Michael Hingson ** 45:09
can you, can you tell me a little bit more about that? I'll
 
<strong>Susan Popoola ** 45:13
give you an example. So, I mean, so I'll give to to one of the men. One of the things he said is, well, as men, men are very simple, and this is his perspective, but men are simple, easy to understand, very straightforward, but women are much more complex. And you've probably have heard jokes about you can describe a man on one page. And woman, you need a whole book. But put that aside, the key is from his perspective, and from some of the things that was said, you can tell that there's a limited understanding of men and that goes and there is that reality. If you here in the UK, we've in recent years started talking quite a bit about menopause, something that wasn't spoken about before. It's something that directly impacts a significant number of women, to varying degrees, but it doesn't affect men directly, but until we started having those conversations. Men had no most men had no understanding of the impact or why women so they might even have a partner who might start acting differently at a certain time. So that's so, that's, that's an example, and that impacts women at a personal level, and it also affects them in the workplace as well.
 
</strong>Michael Hingson ** 46:49
Did you find and do you find that there are some men who would say, well, but the very fact that they have to go through all that really means that they're not going to be as helpful at work, because they've got too many challenges to go through,
 
<strong>Susan Popoola ** 47:06
not the men that I spoke to, because I took more of an appreciative inquiry approach. So speaking to people I could learn more from, rather than not. And so rather than there being the men that spoke of, okay, the challenges that women are faced with that might mean that they shouldn't be in the workplace, there were the men that spoke of the fact that actually they've worked with women or employed women who, in the early years of their career may have taken time off to on maternity on from maternity leave, had children taken time a fair amount of time out, but come back to the workplace and that they're loyal. That is one of the things that came up a few times the loyalty of women, and we're generalizing, yeah, they're more likely to stay with what same workplace longer term, while men are more likely to move across, move from different, one organization to another. So they spoke of the value that if you support a woman through that, through that stage, then you're likely to have an employee that is going to be with you and supporting your organization long term.
 
</strong>Michael Hingson ** 48:37
Yeah, and I think, and the reason I asked the question is all about, I can see, and I've heard men say those kinds of things, and it really usually indicates to me a significant lack of understanding about the reality that we all have needs and differences. I think more men are starting to recognize a little bit the value of taking time when a new child is born, to take some leave and help dealing with that child as well. But I face it a lot as a person who is blind, when I when I hear people talking about persons with disabilities, well, they've got too many problems, it'll be too expensive to bring them in. Insurance will will go up, or we have to buy this equipment, and we don't have to buy that equipment for other people. And so many excuses. And they are excuses, because the reality is, the reality is insurance won't go up. The reality is that when you talk about buying equipment to give somebody the ability to do a job or the opportunity to do a job, we're already buying other equipment for people to do the job. I mean, we provide electric lights so that you can walk down a hall. Which isn't something that I need to worry about. But the bottom line is that we provide electricity to provide electric lights, or we provide computer monitors, and we hiccup about maybe spending a couple $100 for a screen reader so a blind person can have a job, even though we have no problem spending money providing a computer monitor. A lot of it really is excuses, rather than thinking it through.
 
<strong>Susan Popoola ** 50:26
Yeah, and I know I would agree, I mean, and I would add, typically, and you can correct me if you've been cover wise, if a person has a disability in one area, they often have heightened abilities in other areas,
 
</strong>Michael Hingson ** 50:48
only, only if they train them. It's not an automatic process, which a lot of people think it is. It's not so hearing. I'm not speaking
 
<strong>Susan Popoola ** 50:59
so I'm not speaking from the workplace. I'm speaking no more generally. No, I
 
</strong>Michael Hingson ** 51:03
am too. It's not heightened just because, in other words, a blind person doesn't hear better simply because they don't see. You still have to train the hearing. You still have to train yourself to be able to do that. So that's what I'm saying, is that it's, it's not really heightened. It's if it appears so it's because we've learned to use our hearing more than a lot of people do.
 
<strong>Susan Popoola ** 51:32
So I think we're more or less saying the same way. I um, I'm not saying it's, I might not have been clear, but I'm not saying it's by nature, but it's, it's you, it's developed. So that's correct. So take that on board, so that it's developed so, so that's this what might not be there. There's something else there that others might not have. But there's also the thing that where you make adjustments or you bring something new in for the sake of one person, that often benefits the wider team. I there's an example that I use in relation to deaf people. Um, people often. I remember going to a restaurant with a group of young deaf people, and I specifically was talking to a young guy who who could read very well and engage. But what struck me is, though, while I'd had a full conversation with him. When a waiter came across, the waiter didn't look at any of the young people. They automatically looked at the other people to say, what what do they want? What
 
</strong>Michael Hingson ** 52:54
do they want, right? What
 
<strong>Susan Popoola ** 52:55
do they want? But the reality is, if they had looked at the young people from for the most part, maybe not all of them, but for most of them, if they, which goes back to your earlier point, if they had looked at them and spoken to them, they could have had a conversation with them. And I've always said that I would actually like to to to use, to to engage with deaf people in a program, to help people to improve their communication, because the bit that the waiters weren't doing was they weren't looking at the people, and that's the bit you should do with everyone. So I think we can learn to better engage with people through deaf people.
 
</strong>Michael Hingson ** 53:48
We, unfortunately, all too often, learn to fear people who are different than we, or we learn to fear difference, and I think that starts at an early age. I oftentimes will be somewhere and a child will want to come up and pet my dog. And I don't want a child to come up and pet my dog. I do want them to ask, and then they can pet the dog. But I hear the mother go, that dog might bite or that you don't want to go talk to that man. Don't embarrass that man. And so many different things we we teach it so collectively in society, which is unfortunate too, we teach the sphere of difference. Yeah.
 
<strong>Susan Popoola ** 54:31
I mean, I talk about being a white child, because if you think of that child that is told not to the child might probably say, why not? Why? Why? Why? And I don't know why, but for four year old, the question that they're most inclined to ask is, why, yeah, but in line with what you said, we tend to knock that out of them, yeah. But. And I think we shouldn't. We should let them ask the why and let them explore. Teach them how, if anything, teach them how to ask why with sensitivity. So the child that wants to come and pet your dog, rather than the parents saying, don't tell the child, okay, you want to pet the dog. Go ask, Can I pet your dog? Please? Sure.
 
</strong>Michael Hingson ** 55:27
And that's, that's the point, right? But we, we don't encourage curiosity nearly as much as we should. That's, that's unfortunate. What do you think is the biggest barrier to inclusion?
 
<strong>Susan Popoola ** 55:41
We've just been talking about it, yeah, it's, it's the other in people. It's the lack of it's the fear to engage. So it's not seeing P other people, it's of it's that basically othering of people and the ability to be and so if we could just take the time to see other people, and if we could all be that more gracious as well knowing that sometimes people will get it wrong. So allow for people to get it wrong, correct them, but correct them with a degree of gentleness, rather than in a harsh way, which makes them run away as if they were bitten by the dog and never come back.
 
</strong>Michael Hingson ** 56:27
Yeah, rather than correcting understanding is what we all ought to provide. A lot more than we do, and I hope over time, people will see that, and maybe this podcast will help, which is why we're having it, of course, I
 
<strong>Susan Popoola ** 56:45
hope so. I mean, because I use the I am a visual thinker. So when I talk about a mosaic world, I do think of it in very visual terms, but that's what you're used to, yeah, but with whatever senses apply to people, if you can imagine a world in which everyone's valued, in a world with richness, whereby you talk to people and there's always something new to learn from them, and there's something positive, and they're adding to us and we're adding to them, I might say, as if it's a dream. But it's not something insurmountable. Can start in small communities. We can start in teams, within organizations, to all organizations, to towns, to schools, to what have you. It's not an insurmountable thing for us to all work towards.
 
</strong>Michael Hingson ** 57:48
You grew up in a in a family, and you value, clearly, the whole concept of what family brings to each of us. Why are you so interested in foster children?
 
<strong>Susan Popoola ** 58:00
Oh, well, you said I grew up in a family that I mean, so there are two parts to it. So if you remember when I we started talking, I mentioned that I grew up my foundation. Years were in a white working class area. I was actually what they call private fostered when I was small. So that's an arrangement made with my parents. I guess if my parents were in Nigeria, they would have had the extended family support. But being in England, as many Nigerians were the 50s, 60s, 70s, studying, they didn't have that support network around them while they were trying to study and work, and sometimes they always have the accommodation and other factors come to play. So I spent my foundation years with implied, what they call private fostering, an arrangement made with my my parents and so that, to some extent, informs me, especially as through the years, as an adult, I came across other people that were either private, fostered, fostered One or two very good friends with that experience, became into having the conversations, became aware of the challenges. Now, I was quite fortunate. I was in relatively state. I was in a loving, caring environment. As a small child, I had a family in my old years, so I always had that, but becoming aware of the challenges, the displacement, that the trauma that comes for number of young people who have been foster cared, and the fact that and there's what they call the cliff, whereby. Even if you sometimes, you will have been in foster care, and you will be fought with foster parents that say that they are parents for life. And so to the outside world, they wouldn't know that you're not with your birth parents. But for others, you get to that age of an average 18, whereby a lot of the support that you had, and you might not have had a lot of support in the first instance, but a lot of that support is withdrawn, and you therefore find yourself in a place as an 18 year old, whereby, yes, you can drink and you can drive, but you're making crucial decisions about life, and you're largely on your own. And I don't think it should be that way. And so the work I do in that space is very much either directly or through others, supporting such young people to better understand who they are, what they want, and take steps towards achieving it, and with that, the ultimate vision is every foster child should know that they're loved, valued and have the support that they Need to be the best that they want to be,
 
</strong>Michael Hingson ** 1:01:25
and it doesn't get any better than that. No,
 
<strong>Susan Popoola ** 1:01:28
and it's not asking for too much. No, not at all.
 
</strong>Michael Hingson ** 1:01:33
And I think it is something that we all are obligated to help and should be obligated to help children,
 
<strong>Susan Popoola ** 1:01:40
and that's one of the reasons why. So they're the programs that we've run over time. Then there's what we've started develop. What we've developed, it has a UK focus at the moment, but building out what I call the care experience village, because while in the States, use the broad term, or first of let me use the term fostering. We use foster care in some circumstances, but we also used a wider term of care a young person being in care. So a young person is a care leave or care experienced. So we've got what I call the care experience village, which has some information to help people better understand what the care experience is, and so they have a better empathy, some resources as well. So they if they meet someone who's been in foster care, that they're better able to support, to both engage with and support them.
 
</strong>Michael Hingson ** 1:02:46
So in your business, do you work with people just in the UK or because we have a virtual world, you can work with people elsewhere as well. Yeah,
 
<strong>Susan Popoola ** 1:02:55
I work with people globally. I've worked a lot of you in the UK, with Europe, the states, parts of Africa and the Middle East as well. So I work wherever there are good organizations and leaders who really want to have a positive impact, if
 
</strong>Michael Hingson ** 1:03:19
people want to reach out to you and maybe make contact and see how you can work with them and assist them in what they do. How do they do that, and what's the name of your business, and how would they reach out so
 
<strong>Susan Popoola ** 1:03:32
they could simply Google, go to LinkedIn and find Susan Popoola. Popoola spell P, O, P, double, O, L, A. Alternatively, they could go to mosaic world or one word dot Live, which is L, i, v, e.
 
</strong>Michael Hingson ** 1:03:52
And there are ways to contact you through mosaic world. Then when they go to that site, indeed,
 
<strong>Susan Popoola ** 1:03:58
what mosaic world will do is it will give you a showcase into the different areas, from the publications to the consultancy work to talks and to the work with young people.
 
</strong>Michael Hingson ** 1:04:17
Well, great. Well, I want to thank you for spending all of this time with us and describing what you do and describing your thoughts, I think that the insights are extremely valuable and helpful, and I hope people will take it to heart and that they will reach out and engage with you, and clearly you're helping to enhance understanding. And I and I trust that that people will recognize that and will work better to understand, I guess, is the best way to put it. Yeah,
 
<strong>Susan Popoola ** 1:04:48
thank you, and it's a pleasure. And yes, I'd love for people to get in touch. It will be great. The more people are engaged, the more we can do. For the benefit of all
 
</strong>Michael Hingson ** 1:05:02
well, I want to thank you again for being here, and I want to thank you all for listening to us today. Susan's been a wonderful conversationalist, and I've enjoyed it, and I've learned a lot, and I hope all of you have as well. I'd love to hear from you. You are welcome to email me at Michael H, i@accessibe.com so that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to visit our podcast page, w, w, w, dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>, and Michael Hinkson is spelled M, I, C, H, A, E, L, H, I N, G, s, o, n, so wherever you're listening, I do hope, and really would appreciate it if you would give us a five star rating on our podcast, and that you will tell others about us, and for you, Susan, and for everyone, including speaking of and telling others about us, if you know of anyone who ought to be a guest, we'd love to hear from you. We'd love to have an introduction to anyone who wants to be a guest on unstoppable mindset. You can you can tell that we have a nice, easy, flowing conversation, and that's what it's all about. So we'd love to have anyone on who wants to come because I believe everyone has stories to tell. So please give us a rating. We value that very highly. And Susan, once more, I want to thank you for being here with us.
 
<strong>Susan Popoola ** 1:06:27
Thank you very much for having me, and thank you for all that you do, because I've had an amazing conversation with you, and I've listened to some of the other conversations you have, and you're doing some great work. Thank you.
 
</strong>Michael Hingson ** 1:06:40
Well, thank you. It's a pleasure. And again, thank you for being here. And I think we had a lot of fun, don't you?
 
1:06:46
I do indeed.
 
**Michael Hingson ** 1:06:52
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leader in a Mosaic World with Susan Popoola</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a2e9cc0b-fe31-4b3f-a40a-723e4dd380bc.mp3?source=rss&amp;ext=asset.mp3" length="25627830" type="audio/mpeg" />
<itunes:episode>288</itunes:episode>
</item>
<item><title>Episode 287 – Unstoppable Nervous System and Resilience Coach with Sarah Giencke</title>
<guid isPermaLink="false">https://pinecast.com/guid/3bfc6e6e-e811-4b82-b003-f1f92937658f</guid>
<pubDate>Tue, 26 Nov 2024 10:00:26 -0000</pubDate>

<itunes:duration>01:05:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/384258bc-6080-4c36-b888-45a09d6f2142/UM287-Sarah_Giencke-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Sarah Giencke describes herself as halfway between being a Gen Y and a Gen Z. However she describes herself, she is a life-long Wisconsin person. She finally migrated to Madison Wisconsin around nine years ago.
 
After college she held a few sales jobs, but four years ago she decided to start her own business. Today she uses a somatic/embodiment tool called TRE®. Her work is dedicated to helping individuals &amp; leaders reconnect back to their bodies, and to build a relationship with their nervous systems.
 
We have a fascinating and informative discussion about stress, trauma and the differences between them. I think that what Sarah will discuss with us is worth everyone hearing and exploring. She is the Founder of Riset Resiliency, a wellness consultancy on a mission to reduce suffering in the workplace by co-regulating nervous systems. What, you may ask, is “co-regulating”? Listen to our episode and discover for yourself.
 
 
 
<strong>About the Guest:</strong>
 
Sarah Giencke is a Nervous System and Resilience Coach, Certified in TRE® (Tension &amp; Trauma Releasing Exercises). She is the Founder of Riset Resiliency, a wellness consultancy on a mission to reduce suffering in the workplace by co-regulating nervous systems. Her work is dedicated to helping individuals &amp; leaders reconnect back to their bodies, and to build a relationship with their nervous system. She also helps people become trauma informed, and provides her clients with a somatic/embodiment tool called TRE®. </p>
<p>Through her work, Sarah educates her clients on the core concepts of the nervous system, empowering her clients with this essential knowledge. Sarah helps people reclaim power and balance over their nervous systems so that they can live less stressful and more peaceful lives - moving from being reactive towards being responsive. Having an intimate relationship to trauma, Sarah deeply understands the connection between the body's trauma response and adverse life effects - being easily triggered, hypervigilant, and experiencing physical pain. Sarah found TRE® over 4 years ago when she took a TRE® class at her gym; despite being hesitant about this strange &quot;shaking&quot; sensation, Sarah decided to continue down the TRE® path. It wasn't until she brought the practice into her own home, where her practice grew and where she felt the power of neurogenic tremoring. </p>
<p>Fast forward 4 years, Sarah is now a certified TRE® practitioner (from Red Beard Academy, in Madison, WI) who teaches others this incredible self-regulation tool. Sarah emphasises creating safety with her clients so they too can experience the power of tremoring. Sarah helps her clients gain self-agency &amp; self-awareness - something that gets lost when we experience trauma. Clients have said that Sarah helped them create space in their lives, improving their daily lives and overall wellbeing.</p>
<p>Outside of her work, Sarah loves to regulate her nervous system through meditation, being in nature, going for walks, journaling and playing tennis.
 
<strong>Ways to connect with Sarah:</strong>
 
Website: <a href="http://Risetresiliency.com" rel="nofollow">Risetresiliency.com</a>
Email: <a href="mailto:sarahg@risetresiliency.com" rel="nofollow">sarahg@risetresiliency.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/sarahgiencke/" rel="nofollow">https://www.linkedin.com/in/sarahgiencke/</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another edition of unstoppable mindset where inclusion, diversity and the unexpected happen and meet and today, how about we get to do some unexpected kinds of things, our guest, our our conversational colleague this time is Sarah Gienke, and Sarah is, among other things that she will describe herself, is a nervous system and resilience coach, and she asked me, before we started the recording, if we could do a grounding session. I'm anxious to see what that's about. But I stole the show first by saying, I'd like to ask you, Sarah, first of all, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Sarah Gienke ** 02:03
Thank you so much for having me, Michael,
 
</strong>Michael Hingson ** 02:06
and I'd like to ask if you'd just tell us a little bit about kind of the early Sarah, growing up, and whatever you want to tell us,
 
<strong>Sarah Gienke ** 02:12
sure. So I was born in Bay View, Milwaukee, and lived there for about five or six years, and then we moved to Muskego. Grew up there with my two older brothers, my mom and dad, we had a beautiful backyard with some woods and the pool. So it's very natural for me to be nature inclined. So I love all things being naturey. And of course, as you can imagine, potentially growing up with two brothers, kind of a little bit of a tomboy, so wasn't afraid.
 
</strong>Michael Hingson ** 02:45
And then, of course, washed out for sister. Yeah, exactly, exactly.
 
<strong>Sarah Gienke ** 02:51
And so yeah, wasn't afraid to pick up frogs or search for salamanders. And, you know, just enjoy nature before screens were invented. Geez. You know, I identify as a zillennial. So I'm a, I'm a late millennial, very early Gen Z, kind of in this, like overlap area of a couple years. And so I wasn't born with screens. You know, in my hand, we obviously had TVs and would watch VHS, and then we moved to CDs and learned how to write cursive and and also type at the same time. And I think that is a key component into my identity, because I grew up with technology, very comfortable with it, but also I feel like I'm straddling both sides, kind of that old world and the new New World, which I don't think we're going back so got a very unique perspective.
 
</strong>Michael Hingson ** 03:50
I hear that more people are learning cursive again than did for quite a while.
 
<strong>Sarah Gienke ** 04:00
I have heard that. And I've also heard quite the opposite, that some schools are completely eliminating it. Yeah, I've heard that too. Yeah, it's kind of a, it's kind of a wild, wild scene right now, when it comes, yeah,
 
</strong>Michael Hingson ** 04:15
it is, I think that there's, there's value in learning how to read and write, and people should learn to do that. And I don't know whether it's totally equivalent. In some ways it is, but there's a big argument that for blind people, well, you don't need Braille anymore because you can read books by listening to them, and you you don't need Braille because there's so much available and audio and an unlimited vocabulary, text to speech on your computer. The only problem with all of that is, if you buy into that, you don't learn to read to spell, you don't learn good grammar and sentence structure. And I would think that to a degree, there is some truth to. Fact that cursive is different than just typing on a keyboard. You're learning a little bit more about your main way of communicating, which is with characters, whether they're printed or written or typed. It's value to have all of that. Oh, absolutely.
 
<strong>Sarah Gienke ** 05:15
I honestly have never heard anyone say that we don't need Braille. I would, I don't think I would ever say that. I think people learn different styles. So why would we eliminate that? You know, like that doesn't make sense, because,
 
</strong>Michael Hingson ** 05:29
unfortunately, a lot of the so called experts in the field say, Well, you got all these other means you don't need braille, and that's why Braille is only right now covering about 10% of all blind people, and it used to be over 50% literacy rate. It has dropped a significant amount. It may be coming back up a bit, but they're really mistaken, if they sell us short, and the value of learning Braille is the same as for the value of learning print and you being able to read, there are just things that you're not going to get from audio books or anything else that you will get from truly being able to read, which is what Braille permits.
 
<strong>Sarah Gienke ** 06:10
Yeah, and also, like the use of your imagination, right? When we read, especially non fiction, we're imagining this whole narrative and story going on in our brain. So I feel like that's a huge aspect that people would miss out on as well
 
</strong>Michael Hingson ** 06:24
they would, and you can get some of it from audio, but it isn't the same. You're still a little bit more limited, because you are somewhat drawn in by the reader, the narrator, as opposed to truly looking at it yourself. I spent a weekend very recently in Seattle with the radio enthusiasts of Puget Sound, which is an organization that that does a lot to preserve old time radio. And what we did was we created 18 radio shows, so I was one of the actors in some of the shows, and had a lot of really neat discussions about the concept of radio and what radio was in the 40s and 30s and 50s, until TV came along and really invaded people's imaginations, because now you really didn't get To imagine it. It's what the director and the casting people decided Matt Dillon should look like as a marshal, as opposed to what you heard when you heard William Conrad, who was the radio voice of Matt Dillon, and it was a totally different kind of image that came about. And that's true with a lot of radio versus television that you you don't get the same thing from television, because now it's what you see on the screen rather than what you imagine in your mind. So, yeah, it's interesting. That's super
 
<strong>Sarah Gienke ** 07:54
interesting. I did not know that you had a radio background. I That's fascinating. I mean, it makes sense. You've got such a great voice, so might as well use it
 
</strong>Michael Hingson ** 08:04
well. I did radio in college too, so it was a lot of fun to to do that, and didn't do a lot with it, other than using it to communicate when I did sales and other things like that after college. But it's a lot of fun and and you So you grew up chasing frogs and salamanders and all that, and did, where did you go to college? Or did you do that?
 
<strong>Sarah Gienke ** 08:25
Yeah, of course, I did. Well, I shouldn't say of course, because not everyone goes to college, but I did. And I actually went to UW Waukesha. So I went there, I got my associate's degree and all my gen Ed's done, partially because I wasn't ready to leave yet and be on my own, but also financially, I just didn't know going and it just made more sense. And very grateful for that experience, because it led me actually out to Madison, Wisconsin, which is where I am now. I've been out here for nine years or so, and I finished my bachelor's degree at Edgewood, Edgewood College, and that was a liberal arts degree, a liberal arts school of the Dominican branch. Not that that really matters, but it's, you know, a differentiator, I guess, for some. And I studied interpersonal, organizational communications, which really means being able to connect with people and build really great relationships when it comes to organizations
 
</strong>Michael Hingson ** 09:28
Cool, well, and what did you do with that? Then, when you, when you got out of college, well,
 
<strong>Sarah Gienke ** 09:34
I, let's see, I kind of got into the tech world. I just started going to a lot of different networking events and things, and found someone who was running a startup, and they were like, Hey, come join our team. And so I had a short stint at that organization, and then moved, and I was doing sales there, and then I moved to curate, which is another gov Tech. Company, and did sales for them for quite some time, and had another brief role at a L and D firm, kind of getting into the culture realm. And then when I was there, I really decided I wanted to pursue my certification for Tre. And I was like, You know what? I really like this, and I'm going to finish my certification and then launched my company. So here I am fully stepped into my own business and also doing some other side contracting work in the HR realm.
 
</strong>Michael Hingson ** 10:30
So and how do you like being an entrepreneur? Oh,
 
<strong>Sarah Gienke ** 10:33
gosh, you know, I feel like I've always been of entrepreneurial spirit. You know, the the term being an intra intrapreneur, and it's hard. It is not for everyone, and still, still kind of fitting into my britches, if you will, figuring out how do you maneuver being an entrepreneur. But I ultimately love it for the flexibility being able to represent myself and to pick and choose the kinds of things that I want to work on
 
</strong>Michael Hingson ** 11:05
well, and I think that's that's valuable and important, that you can really decide what exactly you want to do. The other thing about being an entrepreneur that I find fascinating, and I think it's one of the reasons a lot of people don't necessarily succeed at it as well as they could, is you've got to really be disciplined, especially when you're the one that is the captain of the ship. You've got to learn what a captain has to do, and you may find innovative ways to bury that, but there are still processes and procedures that you have to do as the entrepreneur in charge, if you will, and that that is something that not everyone is able to do. The whole discipline concept, yeah,
 
<strong>Sarah Gienke ** 11:51
for sure, it's something I'm still settling into and re redefining every day or every week, figuring out where to put my time and my energy, and how do I balance it all? And yeah, so it's definitely, definitely a change,
 
</strong>Michael Hingson ** 12:06
and that's okay. It's something that you'll always be doing, and it's good that you question it, and it's good that you look at it, and maybe every day, at the end of the day, kind of think, how did this go? How did that go? Was this as good as it could be? And so you will always, if you're doing it right, be looking at how you can improve the process. Or you decide this worked out really well, I'm going to stick with it and look for ways to improve it as we go forward, whatever it is, yes,
 
<strong>Sarah Gienke ** 12:33
exactly, exactly. And creating that path, seeing the need, and then creating something to fill that need that's there, I think is really exciting. And collaboration with others as well who are doing the work that's been something I've been recently exploring quite a bit.
 
</strong>Michael Hingson ** 12:51
Well, tell me a little bit more about what you do. And you said you wanted to do a grounding session, and we should do that, whatever that is all involved. So I'm going to leave that all up to you.
 
<strong>Sarah Gienke ** 13:00
Okay, well, um, you know, maybe we'll, we can. We'll put all
 
</strong>Michael Hingson ** 13:04
the responsibility on you.
 
<strong>Sarah Gienke ** 13:08
I'm used to it. Um, so actually, let's continue with the conversation, and sure you can close out with a grounding. I think that would be good. Well,
 
</strong>Michael Hingson ** 13:17
tell so tell me about tre you mentioned that, and I know it's a registered item, but tell me about Tre. What does tre stand for, and and what is it?
 
<strong>Sarah Gienke ** 13:30
Yeah, so tre stands for attention and trauma releasing exercises. It's essentially, very much akin to yoga. And what did? It consists of a series of intro exercises, which lightly stretch and then fatigue muscles so that we can then tap into this innate shaking modality. Its technical name is called neurogenic tremoring, which all mammals can do. If you have a dog at home, which my God, all if you do, I have a
 
</strong>Michael Hingson ** 14:01
guide dog who's over here, very comfy on his bed.
 
<strong>Sarah Gienke ** 14:05
There you go. Well, he must be very relaxed. He is. I assume you've probably seen him scared, right? Yeah. Like, what does he get scared at? Like, what are some of his triggers?
 
</strong>Michael Hingson ** 14:20
Well, he has a couple things. The most recent thing, he's not generally afraid of thunder and lightning and so on. But last week, we had one cloud storm cell come through that dumped a bunch of rain for about a half hour. But more important, there was an incredible amount of thunder and lightning, and I didn't really hear the thunder and lightning, so I opened the door. It was about 730 night to let him out, and he just backed up from the door and was panting very heavily and just would not go out. And I'm not going to force him, because I then heard all the thunder, and I went, Oh, I cannot. Understand that, but still that bothered him. Another thing that bothers him is we do have some smoke detectors in the house, and I'm don't know whether you have a smoke detector, but when the battery starts to run out, they chirp at you, and he doesn't and he doesn't like that either.
 
<strong>Sarah Gienke ** 15:14
Okay, okay, well, I don't know if at either of those stimulus or stimuli, if that makes him shake. But a lot of dogs do shake at lightning or thunder the Veiled person, and so that is the dog's natural way of discharging the stress from that trigger, right? But what has happened in humans is we have learned to suppress it. We've conditioned ourselves not to shake because we label it at it as weak or weird or vulnerable. You know, for example, when you see someone talking up on stage or even doing a podcast and they get nervous, what do we think about them? What do we label them?
 
</strong>Michael Hingson ** 16:00
Yeah, I hear you. We we say, well, what's wrong with you? Exactly?
 
<strong>Sarah Gienke ** 16:03
And so it's actually nothing that's wrong with them, no natural way of trying to rid themselves of the rush of the chemicals of adrenaline and cortisol that go through the body when we have that physiological reaction. And so what tre does is helps us come out of those states. It helps us get back to a state of safety and groundedness, which I hope to get into in a little bit perhaps now
 
</strong>Michael Hingson ** 16:33
we'll see. If you'd like to I will comment coincidentally, at the beginning of the pandemic, I realized, and it's been a while since we've chatted, but you may remember, I worked in the World Trade Center on September 11 and escaped with a previous guide dog who was afraid of thunder and lightning, but nothing bothered her on September 11, because it wasn't thunder and lightning, and in the building, when the plane hit 18 floors above us. It wasn't a very loud explosion, anyway. But the point of saying that is that I had spent a lot of time learning what to do in an emergency situation at the World Trade Center, and just learning all about the complex reason being, I ran an office for a company, and so it was important for me to know what to do in the case of an emergency or any any, any unexpected situation, because I might very well either be the only one in our office or there might be other people. But they rely on as sighted people looking at signs and so on, which may or may not even be available to you in an emergency situation. So it's important to really know what to do, rather than figuring, oh, I can just use the signs. And so I learned all of that, and what I discovered about me later, well, after September 11, is that, because I learned all of that, I had developed a mindset that says, You know what to do in an emergency. And so when there was one, I immediately had this mindset kick in, and other things started to happen where I observed what was going on around me. For example, someone in my office was yelling, we got to get out of here. The building's on fire. I could see fire and smoke, and there are millions of pieces of burning paper falling outside our window, and I could hear debris falling outside our window. So I believed him when he said there were burning pieces of paper falling outside the window. But I was also observing something else, namely, a dog sitting next to me, wagging her tail, yawning, going, who woke me up? I was sleeping real good here, and you guys are disturbing my rest. What's going on? And what that told me, because I was focused and had learned to focus, what that told me was, whatever's going on isn't such an immediate emergency that we can't try to evacuate in an orderly way. Didn't mean we shouldn't evacuate, but we could evacuate in an orderly way. Another way of saying, not to say, I'm not afraid, but rather to say, you can control fear. You can learn how to deal with the fear that you have and use it as a very powerful, supportive, positive tool, rather than, as I put it, blinding you or overwhelming you.
 
<strong>Sarah Gienke ** 19:32
Wow. What an example. I knew, of course, that you had been in the the Twin Towers when 911 happened. But yeah, you had not shared that tidbit with me before. That's that is an incredibly powerful story and skill to have, and thank goodness for your calm and collectiveness like amidst you know, one of the worst. First disasters our nation has ever faced, you made calm and you helped people get down the stairwell like that is, wow.
 
</strong>Michael Hingson ** 20:09
Well, and now we've written a book about it. And then the book is entitled, it'll be published in August. It's from Tyndale house, and the book is entitled, live like a guide dog. True Stories from a blind man and his dogs about being brave, overcoming adversity and moving forward in faith. And the idea is that I really learned a lot of those skills by observing and working with eight guide dogs and then also my wife's service dog when they were both alive. Fantasia. But the the idea is that dogs, for example, have a lot to teach us about teamwork, being brave and being supportive, and the very fact that we can be a lot more able to deal with fear if we are in a teaming environment and support and allow ourselves to be supported by teammates.
 
<strong>Sarah Gienke ** 21:03
Yeah, I love that. It's the that collective, collective mentality, instead of the individualistic one we sell off choose,
 
</strong>Michael Hingson ** 21:13
yeah, so same way. It's coming out in in August. It's available for pre order, and I'm looking forward to seeing how well it's received. I hope it's received well, and that lots of people will be interested in it, because I think we need to recognize that fear doesn't need to blind us, or fear doesn't need to overwhelm us. We can deal with it like with anything in our lives, if we choose to, but that's a matter of choice, and learning how to be able to make that choice work.
 
<strong>Sarah Gienke ** 21:47
Yeah, and well, you can count me in for a copy, because I definitely, I definitely want to read your book.
 
</strong>Michael Hingson ** 21:55
I'll email you, I'll email you the information about the pre ordering of it. Great.
 
<strong>Sarah Gienke ** 22:00
Thank you. And I'll, I'll probably end up making a LinkedIn post about this. So, oh, please. Well, I
 
</strong>Michael Hingson ** 22:05
hope so please,
 
<strong>Sarah Gienke ** 22:07
yes, of course. But what I think you're really talking about here, Michael, is resilience. You know, making that choice to not get overwhelmed, which can easily happen, and is totally okay if it happens, but the harm of it is when we are stuck in that heightened state for long periods of time, that's when we're going to experience some adverse effects or or when we experience it over and over and over and over again, what we call a theory our window of tolerance, that's going to keep getting shorter and shorter so you're going to get more triggered and triggered and not be able to move through that situation. So the work with tre is helping you increase that window of tolerance so that you can withstand more adversity without getting as triggered or triggered at all, and really remaining in control over your emotions,
 
</strong>Michael Hingson ** 23:09
which makes perfect sense, and it's kind of what we've been talking about. And the fact is, you can do that. What's the difference between stress and trauma? You make a distinction between the two, yeah, and talk about how they can both be stuck in our bodies and so on which, which is, of course, getting back again to what you're talking about with tre but yeah, I'd love to hear your thoughts on that.
 
<strong>Sarah Gienke ** 23:29
So I think of stress and trauma as kind of a continuum. On one side we have stress, and on the other side we have trauma, and as things increase in intensity, or over time, we're going to experience trauma. But to kind of give the listeners here a very concrete explanation, I actually, I actually Googled this, and this is what chat generative AI came up with, with which I thought was really interesting. Stress is a natural human response to the mental or physical tension caused by a difficult situation. It can be a one time occurrence or happen repeatedly over a period of time. Stress, though, this is the key differentiator, is that it can be positive or negative. It can motivate you to achieve those goals and get out of your bed and light a fire under your butt in the morning, or it can cause you to lose sleep. That what we would call the eustress, which is good stress, versus distress, which is bad stress. And we really want to teeter right in the middle there, where we're not dipping too far into one way or the other, because if we don't have enough stress, we're going to just kind of lay around and not do much. But if we have too much, we're going to go completely overwhelmed and most likely shut down on on the other side of the spectrum. So trauma is defined as a distressing or disturbing event that increases our lack of personal. Control. So, like we were talking about before losing control over emotions, it can and most, most definitely leaves an impression on us, kind of like if you were to put your hand into some Play Doh and then take your hand back, that impression is still there. And so it can be, really any experience that overwhelms one's normal coping mechanisms, and it leaves the person feeling helpless. And one key differentiator for me is when someone is talking and they talk about their life as like a pre or a post, that's a huge different. That's a huge key indicator that they've experienced some trauma, which obviously, with you going through 911 that's a huge trauma that you've experienced. And I don't know if you want to get into that on this call, but I would personally be curious to learn, like, what was that experience like, and what did you do to heal yourself?
 
</strong>Michael Hingson ** 25:59
What's really funny about your question is my answer. Ironically. You know, we always hear about the media and how obnoxious they could be and all that, but soon after September 11, the media heard about my story, and I started getting phone calls and asked to be interviewed and so on, and I talked with my wife about it, and she was probably a little bit more skeptical than I, but I'm the guy who was professionally selling in the family, so I thought I could deal with it. We agreed that if it would help people move on from September 11 at the time, if it would help people learn more about blindness and guide dogs, and if it would help people maybe understand that they could deal with these kinds of things, and I would allow the interviews to happen. The other part about that was that it also then led to people beginning to call me and asking me to come and talk about September 11, and not only that, but to talk about other topics that I have expertise in, and I still do that today. So I'm always looking for speaking opportunities. So anybody out there who is listening, who needs a speaker, love to chat with you. But for me, like with anyone, I think when you have something happen to you, or you're facing some situation, there's always value in talking about it. And for me, getting so many interviews, literally hundreds, with the most intelligent questions to the most asinine, inane questions that you can imagine, and having to answer all of them without getting upset, that was probably the thing that helped me the most, because I allowed myself, and I put myself in a position to talk about it,
 
<strong>Sarah Gienke ** 27:50
yeah, like externally, externally processing it, yeah. That makes total sense.
 
</strong>Michael Hingson ** 27:55
Yeah. Because I think anyone who is in a in any kind of a situation, or even if you're looking for a solution to a problem, there's a lot of value in collaboration and not taking the position well, only I can solve this, nobody else can. You don't know that. But more important collaboration, teamwork, trust or just talking it out never hurts.
 
<strong>Sarah Gienke ** 28:25
Yeah, that's so true, and that's what I mentioned earlier, is collaborating with others, right? Seeing it in perspective, I I kind of want to, like, bring your question and something that you just said now together. So okay, you were asked earlier, like, how does trauma get or stress get stuck and stored in our body? Well, when we don't process it, it stays within us. So we have something called the stress response cycle, where, if you think of a circle at the top, we're calm, or what we call homeostasis, maybe you're in like the state, the formal state called ventral vagal, which is ease and calm, and you're experiencing joy. And then if you move to, you know, one side of the circle, you're going to encounter the trigger, or that external stimulus that's got you kind of little bit riled up. And then you continue along the circle to the bottom, where then you're going to experience one of the the stress or trauma responses. We've got fight, flight, freeze or fun. And then if you continue to close the loop, we would move back to calm, you know, letting the body settle down. But as I had alluded to earlier, lots of us get stuck in that response state. So I'd be curious, did you feel any like physical ailments or anything kind of develop as a result of your experience in 911 or with 911
 
</strong>Michael Hingson ** 29:53
No, actually, I did not. The only thing that happened to me, really was walking down. And basically mathematically, we calculated roughly 1400 63 stairs at least going down the next day. I was as stiff as a board, and was really stiff for a week. So I was glad that we had built an accessible home for my wife, because she was always using a wheelchair. She was born with scar tissue on her spinal cord. So she was paralyzed from like right below the breasts on down so she could drive and so on. But she used a chair, and so we put an elevator in the home, because it had to be where we were building. Had to be a two story home. I used that elevator for a week, a lot more than she did. So because I couldn't go up, I couldn't walk upstairs or downstairs, and my office was in our basement. My home office was in our basement. So that that was a, I think it was that the adrenaline wore off, and the next day, as I said, I was stiff. And was stiff for about a week. She said, you walk like an old man. So,
 
<strong>Sarah Gienke ** 30:57
geez, I could only imagine. I mean, yes, obviously, like the physical exercise of going down that many stairs like, you know, after a gym session, gym session, even, you know, we're a little little tight or or sore the next day or two, but, but what I'm almost, I'm speculating here is that could have have happened to you, or, you know, many others, is when you experience that we tense up like our entire body, and so that is actually what inhibits us from being able to tremor, to release it. So, you know, there's like this unthawing process that happens with clients and people that explore this modality so that we can actually get to the place where we experience the tremoring. That's why we stretch and do these light exercises, so you can tap into it. Otherwise, we're just going to tighten up and forget about it. Well, the
 
</strong>Michael Hingson ** 31:54
other thing is, and people have asked me, Did you feel survivor's guilt or anything like that, a remorse? And the answer is, I have to say no. And the reason I didn't was because I realized pretty early on that, like with the media starting to be interested, and people started to call and saying, Would you come and speak? And then we made the decision for me that speaking was a whole lot more fun, and selling life and philosophy was a whole lot more rewarding than selling computer hardware. And so I chose to do that starting at the beginning of 2002 although I did a speech or two before even then. But the bottom line is that I realized that there's something that I should do with my life because of what happened. And I think it's important that in anything that we do, in any situation that we face, the reality is that we may not have had control over that situation happening. And I'm not convinced today that we could have predicted September 11, I'm not sure that there was enough data ever produced that would have allowed us to figure it out. I don't know, but that's my thought. But we always have control over how we deal with what happens to us, and that's the issue,
 
<strong>Sarah Gienke ** 33:16
yeah, well, I gotta say I think you're one heck of a resilient guy. I mean, I don't know, I haven't interacted with a lot of 911 survivors, but I will say, and I will bet, that a lot of them probably are not as resilient as you, as you are, and maybe it is due to your blindness and having having to be resilient already that you were just, you know, more capable to handle that experience. I don't know, but, yeah, it's sure an inspiration. That's for sure. Well, I
 
</strong>Michael Hingson ** 33:52
hope that that it helps people. And one of the reasons that we wrote live like a guide dog that'll be coming out is hopefully even during this election year, people will read it and take a step back and think about what's going on and not let those who want to promote fear blind us to making more intelligent decisions, whatever that happens to be. We don't take enough time at the end of the day, or at the beginning of the day to analyze our own lives, and I'll take at the end of the day. We don't take enough time to just even while we're lying down getting ready to fall asleep, going How did it go today? What worked? What didn't work? Why did I react this way to this or that, could I have done it differently? And self analysis is something that can help lead to learning a lot more about controlling the fear reactions of the other things that we face and how we deal with them.
 
<strong>Sarah Gienke ** 34:58
Yeah, absolutely. Self awareness. Progress. And through self awareness, we explore things to help us self regulate meaning, regulating over our emotions and how we're reacting to things, and then ultimately getting to a place of self agency, you know, having that discipline and and regaining that back, which often gets lost when we experience hardships. Yeah,
 
</strong>Michael Hingson ** 35:25
what can people do to relieve stress? What are the kinds of things that the body needs? Really? I think we've talked about that a little bit, but yeah,
 
<strong>Sarah Gienke ** 35:32
there are so many different ways to relieve stress for your body, or AKA, self regulate your nervous system. Some of my favorite things to do, even since being a little girl, is being in nature. I just feel so connected to the earth when I step outside. And whether that's going for a stroll locally here or going up north and being surrounded in the in the woods, people can dance. Dancing is a huge way to release stress from the body and also have a creative outlet to express what you might be experiencing. Others might rely on adjacent techniques to tre such as like tapping or the EFT Emotional Freedom Technique where people tap in different areas to release. I am excited to explore that more myself. I haven't quite yet.
 
</strong>Michael Hingson ** 36:29
We did a podcast on that a few weeks ago. Oh,
 
<strong>Sarah Gienke ** 36:32
well, then perfect. I'll have to give a lesson. And so, yeah, like I said, there's a there's so many different ways to regulate yourself and to kind of continue on that list, breath work, also singing. I think people don't know this, but singing or humming is an excellent way to stimulate what we call the vagus nerve. So that's a bundle of nerves in our nervous system that really controls a lot of things. And so when we hum or we sing, that vibration touches on that bundle of nerves and brings us down into states of groundedness, connection, etc. So I don't know if you've ever been in choir, but I'm also a huge, huge choir fan or choir nerd, and so I always wondered, how did I get through school? School is extremely stressful, whether it's high school or college, and I was singing. I was singing for like, almost two hours every day, and so I think that was a huge way for me to come back down and to also feel connected to others. So yeah,
 
</strong>Michael Hingson ** 37:35
yeah. Well, I like, I like to sing, and I've always enjoyed karaoke, no less. But by the same token, just singing for myself, whether anyone else is around or not, it is a good way, and we do need to do things to take our minds off of the things that we think are stressful, which may or may not really be stressful at all. I think it was Mark Twain who said, or one of the people who said, The problem with most of the things that we're afraid of is they're never going to come through and come true anyway. Yeah,
 
<strong>Sarah Gienke ** 38:08
well, that sounds like that's a nervous system that's heightened, that's in hypervigilant state, looking for all the possible outcomes and mostly negative things, if we're being transparent of how things could turn out, which is just such an icky way to live, and I know exactly what that's like.
 
</strong>Michael Hingson ** 38:28
Well, one of the lessons that we talk about and live like a guide dog comes from Roselle, who was the guide dog who was with me in the World Trade Center, and after September 11, like a day or two later, I called the veterinarian department at guide dogs, and I said, is any of this? Because they, by that time, had learned that I was in the complex we let them know. But I asked, How will all this affect Rozelle? And the response was, did anything threaten or hurt her specifically, like did a brick come at her and hit her or anything like that? And I said, No, absolutely not. They said, well, then nothing. When we got home that night, I took her harness off and I was going to take her outside, but she would have none of it. She went to her toy box, got her favorite tug bone, and started playing tug of war with our retired guy dog, Lenny, and the two of them just played for a while. Roselle didn't even need to go outside. But the point was, it was over for her, and what the veterinarian said was, it's over. Dogs don't do what if? When something like that happens, they may react if something directly affects them, but it still is, they don't do, what if it's a particular situation. But in rose L's case, there was nothing. So dogs don't do what if, and we spend so much time, what if, in. That it drives us crazy.
 
<strong>Sarah Gienke ** 40:03
It really does. I feel called out here, but it's true, and I think that's that's really has to do with their prefrontal cortex. So like the front of their of their brain, humans have different prefrontal cortexes we've evolved to have it be much more complex. And so yeah, dogs kind of, they're just in the present moment. They're like, alright, yeah, like you said, it's over, and now I'm here playing with my with my bestie, yeah, yeah, you
 
</strong>Michael Hingson ** 40:38
you sound like though you've experienced some of these things that have been, what if creators and so on. Oh,
 
<strong>Sarah Gienke ** 40:44
totally. I mean, I think that's part of the human experience. And through, through nervous system regulation and through techniques like meditation and mindfulness, we can really rewire our brains and our bodies to not live in that fear state, to live in a live and work from a place of groundedness, centeredness, openness, curiosity, and I think ultimately, when you're in that type of energy, you're attracting, you're attracting things to You, instead of being more negative and being fearful and like pushing things away, yeah,
 
</strong>Michael Hingson ** 41:24
what kinds of things would you suggest to recommend to help regulate our nervous system and deal with some of these issues that we are talking about?
 
<strong>Sarah Gienke ** 41:34
Yeah, so as I had mentioned before, you know, getting out in nature and walking, um, exercise can be good for for that meditation, breath work, tapping and then, you know, obviously, I'm a huge advocate for Tre. I think tre gets to the root of things quite quickly, and it has a tremendous impact, not just from your first time on, but compounding. Just like any kind of self care ritual that we would do, when we do it over time and continuously, we're going to see exponential growth, especially if we layer it with other things. So if you're going to therapy or things like that, and you're layering it with tre or breath work or tapping, I think that there's a magic combination for all of us that we have to kind of explore and discover the different things that work for our bodies. Because I tell you, I say to people, you know, tremoring, everyone can tremor but tremoring is not for everyone. And what I mean by that is not everyone's ready to do this deeper work, you have to be ready to meet yourself at those deeper levels. So if you're just kind of getting on that healing journey or self regulation nervous system journey, I'd say start with something a little lighter, like try, try mindfulness techniques or meditation, something like that. Dip your big toe in. Don't you jump right into the bath right away.
 
</strong>Michael Hingson ** 43:03
Yeah, there's no need to do that. But you know, what do you say to the person who says, Oh, I don't have time to do any of that. I'm too busy. I've got too much stuff to do. I've got to get these projects done, and so on and so on and so on. Yeah,
 
<strong>Sarah Gienke ** 43:19
gosh, I get it, because I even struggle with that, with my own self sometimes, you know, we're human. We've got a lot on our plates, and I think it's a couple things. One, it's knowing that in order to go fast, we kind of need to slow down. It's just like when we were in college and you pulled an all, all nighter to study for your exam, and then you show up to the exam and you're exhausted and you don't remember anything, versus, you know, at midnight or whenever you went to bed, just closing the book and saying, You know what, I did the best that I could, and I'm going to go to sleep, and you're going to wake up much more refreshed. And so that same kind of concept applies to this work, is knowing that we need to slow down so that we can show up and be fully our best selves, for ourselves, for our partner partners, for our our kids, our employees, our workplace. So it's, it's that, and then also on the flip side is, if you just keep going and going, you're gonna, you're gonna hit a wall at some point and potentially reach burnout. So the analogy that I like to give that's very common in this world is that our nervous systems are like a car, and so what we're trying to do is find the optimal speed for ourselves, for our bodies. So what kind of pace Are we moving at internally? And so our sympathetic nervous system, which is one side, is the gas pedal. And if we're on that gas pedal, you know, pedal to the metal all the way, we're going to run out of gas. That car is going to start to run. Down, and eventually you're going to be on the side of the road asking for help. So basically, it's really about prevent, preventing that and and bringing in some of the other side, which is the parasympathetic nervous system, which is the rest and digest. That's the the brake pedal. We don't want to be fully on break, because then we'll just be going nowhere. But we want to, we want to find that optimal range where it feels really good.
 
</strong>Michael Hingson ** 45:28
And the reality is, each of us have our own gifts, and the gifts that you have are not necessarily the gifts that I have, which are not necessarily the same as someone else has, and no one should be criticized for the gifts that they have or don't have.
 
<strong>Sarah Gienke ** 45:48
Absolutely, absolutely,
 
</strong>Michael Hingson ** 45:52
yeah, and it happens too often.
 
<strong>Sarah Gienke ** 45:54
It does, and also knowing that no one's perfect and that if that's a skill you want to work on, great, you've acknowledged that, and now you can take a step forward to work on the skill that you want to work on. In this example, it's regulating your nervous system.
 
</strong>Michael Hingson ** 46:16
What is CO regulation? And why is that an important concept?
 
<strong>Sarah Gienke ** 46:19
Oh, that's a great question. So when we are babies and we fall down and we scrape our knee, and our parents pick us up and they coddle us, and they soothe us from crying and screaming out in pain, they are co regulating with us. They are helping us calm down, get back to that centered state Petrova once again. And so we keep doing that over and over and over again. And through that, we learn to be able to self regulate on our own. And that's the work that that I do with clients, is helping them through co regulation with me learn how to get to self regulation. Because, unfortunately, even though that's how we're supposed to learn self regulation through our parents, a lot of us have not learned that, and that's, I think, just partially a generational thing. I think there's a whole change and shift, as I was mentioning earlier with Gen Z prior to pressing record, that is really taking accountability for how we're showing up and how we're interacting and so a huge part of that is that self regulation. So both are essential to create safety, especially in groups, in communities, in workplaces. You know, for example, our, you know, our nervous systems are, always, are, always are tuning to one another, like when a boss comes into a meeting and they're all fostered and uptight and just huffing and puffing. You can feel that that is tangible energy, and they are not in a regulated state. And so when our nervous systems can kind of talk to one another and one's remaining, remaining grounded, not also getting heightened, then we can calm, we can help calm each other down. So it's kind of like this concept of taking care of one another in a community context.
 
</strong>Michael Hingson ** 48:22
You know, one of the things I hear a lot, and I think I've said it myself, is that today, we seem to have so many more people who have no boundaries, and they just think they they own the road or whatever the case happens to be. I don't know whether that is really true, but it seems like it is all too often today, more the case that things that we would never have thought of doing and would never do years ago, people do all the time. Now. Do you think that's really true, that people have less boundaries, or they haven't learned how to regulate or look at different points of view. Is that a gender or not gender, but a generation issue or anything like that?
 
49:10
Well, that's
 
<strong>Michael Hingson ** 49:11
is that a very open question? Yeah,
 
</strong>Sarah Gienke ** 49:13
yeah. It's a very nuanced question, because, like anytime we talk about a population of people, we don't want to just generalize because one fits into that box. You know, there may be some overlapping or overarching, I should say, characteristics or similarities that you find, but, yeah, we want to be careful when we're talking about groups in general. So I I would actually say that people are getting more boundaries. I think that there's some generations before us that necessarily didn't have boundaries. It was self impression too, that was taught. You know, boundaries were more porous. But. Younger generation as much as they want to, as much as they are seen, sometimes as challenging or X, Y and Z. I think they're really resetting, not to plug the name of my business, but they're resetting the threshold in which how we show up in the world, what our boundaries are, regulating our emotions, being able to then have an important conversation with people, um, instead of just avoiding or brushing it under the rug. So that's kind of my take on it. What do you what do you see? That's
 
<strong>Michael Hingson ** 50:34
my impression, too, and that's what I've actually heard from from people that younger people maybe have really started to realize and are catching on to having boundaries, having values, being a little bit more methodical about what they do and that they're and that older people and people will classify me as that arena, since I'm 74 probably had boundaries. But there's that middle ground, or that middle set of people that that didn't really and haven't really dealt with boundaries, maybe as appropriately as they should, and how that will affect things other than the younger generation is catching on and seeing it and doesn't like it, but, but I agree with
 
</strong>Sarah Gienke ** 51:24
you, yeah, and I think we could substitute the word boundaries and for trauma, because ultimately, what it really comes down to is that self inner work, because what's happened prior is Just passing on trauma through behaviors, but also genetically. And so it finally has come to a point in the time where we're like, No, we're not going to continue these behaviors. We're not going to continue to pass this on. We're going to face it and we're going to process it through the work that I do with clients or and other other modalities that I mentioned, so that we can then ultimately move forward coming from our authentic selves, instead of coming from a trauma response, such as being a people pleaser or being angry all the time, because that's not really who we are. That's coming from a place of that fright, of having to protect ourselves, and like I can only imagine a world where we are all regulated and showing up as our authentic selves. I can't even imagine, like, what greatness would come from it, collaboration and invention and, yeah, just all those awesome things that we're constantly trying to strive for.
 
<strong>Michael Hingson ** 52:39
And someday, maybe we'll get there,
 
</strong>Sarah Gienke ** 52:42
maybe. And that's okay that we're not there yet, because my mission is to help reduce that suffering one person at a time by helping co regulate with them. So Well,
 
<strong>Michael Hingson ** 52:55
tell us more about your business reset and what it is, and how you do, what you do, and so on.
 
</strong>Sarah Gienke ** 53:02
Yeah, so reset, resiliency, wellness, consultancy, and what I do is I help people reconnect back to their bodies, back to their nervous systems, teaching them about their nervous system, giving them very essential information that I think we should be learning in schools, but we are not. And also really providing them with trauma, informed knowledge and a somatic embodiment tool that we mentioned before called Tre. So really that's what I do, is I teach people, I educate them, and then provide them with something which I guide them through over several weeks, and then I kind of set them free, because my goal is not to work with people forever, which is kind of contrary to a lot of business ideas. However, because of my my history and my path and my story, I know the importance of, kind of like going through that graduation piece, of getting that self agency back so that you don't have to rely on anybody to do this work. You have this tool in your toolbox for the rest of your life, and it's quite transformative to say to say it in a small way. So
 
<strong>Michael Hingson ** 54:14
where do your clients come from?
 
</strong>Sarah Gienke ** 54:18
My clients come from referrals, a lot of word of mouth, and they come from me, messaging people on LinkedIn and posting on social media, and working on having I'm working on having a better SEO as well, but I getting website visits and, um, also just really providing people information and showing them the importance of this work, and then being attracted to me,
 
<strong>Michael Hingson ** 54:53
you do a lot of the work virtually.
 
</strong>Sarah Gienke ** 54:56
Yes, I do virtual work, and I also do in person work as well. So. I currently teach in person classes at home yoga in Madison, and I do my in person sessions there as well. And then, yeah, anyone that's not in that vicinity, we meet virtually,
 
<strong>Michael Hingson ** 55:16
that's cool. So that if people want to reach out to you, they certainly can do that. And I would assume that you can interact with people virtually, that you don't need to necessarily have them right there on the spot with you.
 
</strong>Sarah Gienke ** 55:30
Yes, you certainly can do this work virtually. I've worked with handfuls of clients virtually. I also like in person as well. But it really just boils down to location and where you're at. And either way, we're going to have a great program together and get you this tool and teach you this tool
 
<strong>Michael Hingson ** 55:53
so you've been doing this business. So first of all, reset is spelled, how, R, i,
 
</strong>Sarah Gienke ** 55:59
s, e, t, so just check I actually thought of it when I was meditating one day. I was thinking about the words rise and set, and then they kind of just overlapped. And I was like, wow, that is clever e to the i and b, rise and set. And so that is a nod to polyvagal theory, which is really the theory that all my work is based off of, which is how our nervous system we get triggered, the sympathetic comes on, we rise up and then helping people settle back down. So that's why the the logo is in kind of an arch, or kind of like a curve. It's also mimicking that what
 
<strong>Michael Hingson ** 56:41
kind of people typically would come to you? Maybe another way to put that is what who are? Who is Tre, really, for
 
</strong>Sarah Gienke ** 56:52
my teacher of Tre, always joke tre for anyone who's stressed tends to traumatized. Oh, there we
 
<strong>Michael Hingson ** 56:59
go. That's a few people on the planet. Yeah, right,
 
</strong>Sarah Gienke ** 57:02
but I will say who I tend to work with is, I do work with men, but I tend to work with more women than men, but it's really those people who are in transition in their lives. So I've, for example, worked with a woman who was in a sales job, she just wanted to absolutely, you know, just not do that. It wasn't, it wasn't fulfilling her. And so she was in a huge transition, and she ended up through our work, it helped. It helped her create time and space, and allowed her to then launch her own business and go after her own dreams. I've also worked with a another male who was working at a coffee shop, and he decided, You know what, I think I want to be the next owner. And so he was going through some huge transition there, and while we were working together, you know, decided to move forward with the sale. And now he's full owner of that coffee shop, stepping into his dream. So I think it's kind of tapping onto that, tapping into that authenticity and not being scared and letting our hindrances hold us back, but rather feeling coming from a place of calm and ease and authenticity and moving through that
 
<strong>Michael Hingson ** 58:23
and really thinking about it and recognizing that sometimes it's okay to step out and take a chance, but do it wisely. Don't just do it arbitrarily.
 
</strong>Sarah Gienke ** 58:33
Yeah, definitely, you definitely want to have some thought put into it. And, yeah, that's that can take some time. But I do ultimately think that it's worth a chance. Um, it's worth a opportunity. You have one life, and you might as well step out and try. I'd rather say, Oh, well, that didn't work then. Well, I don't know if that ever would have worked. That's the kind of camp that I'm pet. I'm in so
 
<strong>Michael Hingson ** 59:01
well you don't know until you try or study on it. Yeah, exactly.
 
</strong>Sarah Gienke ** 59:07
And then I also just wanted to mention too that I will be coming out with some courses soon as well. And so those aren't really aimed for leaders and organizations to become more trauma informed, and so you don't have to have experienced trauma to go through this. I think that this is work. This is literally what I think is the future of our workplaces, pretty much leadership, 2.0 if you will, and helping leaders understand and have more self awareness of themselves and how they come across and how they might have some conditioning around their past experiences and how they show up, but also understanding for their employees and what might be coming up from them or or how we're interpreting things. You know, for example, someone showing up late, well like. Get curious around that instead of just jumping into conclusions.
 
<strong>Michael Hingson ** 1:00:04
Yeah, all too many people probably don't take enough time to necessarily understand the people around them, especially those that they lead, and really get to know them and recognize them for who they are and what they can do. But that doesn't work unless you really take the time to to learn about them
 
</strong>Sarah Gienke ** 1:00:26
exactly. It's all about really relationships. So a lot of trauma is relational. It's on that one to one context. So understanding those dynamics and understanding all the pieces that come into play is going to make you such a better leader. Um,
 
<strong>Michael Hingson ** 1:00:48
yeah, yeah, by by any definition. Well, if people want to reach out to you and and maybe explore working with you and you helping them, or just understand more about what you do, how do they do that? Yeah, yeah, they can or learn about your new courses coming out soon. Yeah, I'm huge
 
</strong>Sarah Gienke ** 1:01:05
on LinkedIn, so you can follow me there. I post a lot of content. My name is Sarah ginky, G, i, e, n, C, K, E, you can also email me at Sarah at reset, <a href="http://resiliency.com" rel="nofollow">resiliency.com</a>, so after the at sign it's R, i, s, e, t, R, E, S, I, L, i, e, n, C, <a href="http://y.com" rel="nofollow">y.com</a>, or you can click on my website, reset, <a href="http://resiliency.com" rel="nofollow">resiliency.com</a>, book an intro. Call with me. I'd love to learn more about what's going on in your life and see if this modality can can help you.
 
<strong>Michael Hingson ** 1:01:39
Well, I hope people will reach out, and I hope that people who listen and watch learned a lot today. I did, and so did I. I value that a lot. I value getting the chance to learn different things from people. So I want to thank you for for being here and for doing this, and certainly any of you out there, we'd love to hear from you and get your thoughts on what we did today, please feel free to email me. It's Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>, and Michael Hinkson is spelled M, I C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so please, love to get your thoughts. Really would appreciate you reviewing our podcast, especially we love five star reviews, so please do that, and we want to hear from you, and I know that Sarah would like to hear from you as well. So we hope that that will all happen, and Sarah for you and anyone listening, if you know of anyone else who ought to be a guest on unstoppable mindset, love to hear from you, and anyone who you think ought to come on, please just email and introduction, and we will always respond to that. I believe everyone in the world has stories to tell, as Sarah has proven today, right?
 
</strong>Sarah Gienke ** 1:03:10
Thank you, and just so grateful to be on this podcast with you, Michael, you have such an incredible story and such an inspiration. So thank you. Well,
 
<strong>Michael Hingson ** 1:03:22
thank you for being here, and we'll have to do it again sometime. All right, sounds
 
1:03:26
like a plan.
 
</strong>Michael Hingson ** 1:03:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Nervous System and Resilience Coach with Sarah Giencke</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3bfc6e6e-e811-4b82-b003-f1f92937658f.mp3?source=rss&amp;ext=asset.mp3" length="25004218" type="audio/mpeg" />
<itunes:episode>287</itunes:episode>
</item>
<item><title>Episode 286 – Unstoppable Wellness Universe Founder with Anna Pereira</title>
<guid isPermaLink="false">https://pinecast.com/guid/e89ae674-877b-4f4c-97ba-4c84d6f9256f</guid>
<pubDate>Fri, 22 Nov 2024 10:00:14 -0000</pubDate>

<itunes:duration>01:06:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ef201ae7-7b59-4713-9832-1e64f65702e1/UM286-Anna_Pereira-Coverart.jpeg.jpg" />
<description><![CDATA[<p>My guest and conversation partner for this episode is Anna Pereira. Anna grew up in New Jersey. She tells us about growing up in a home where she was discouraged by her father from going to college. She tells us that while her mom typically exceeded to the wishes of her dad, Mom did insist that Anna should be able to go to college if she wished. And so Anna did, but only stuck it out for three semesters.
 
Anna then joined the workforce holding a variety of jobs and becoming successful at most of them.
 
In 2009 she met and married her husband. That story is one I leave for Anna to tell, but suffice it to say Anna’s story is an inspirational and fascinating one you should hear from her. Anna’s husband is a sports expert as you will learn. A few years after marrying Anna and her husband moved to Portugal for a job and have been spreading their time between New Jersey and Portugal ever since. In fact, not just travels to Portugal but also to other countries around the world.
 
The Wellness Universe concept was created by Anna to help bring wellness to leaders and others. Through The Wellness Universe, and now Wellness Universe Corporate Anna has reached thousands of people. Her programs are in large part membership-based endeavors that help promote well being and a more positive outlook on life.
 
Our conversation is not only informative and inspirational, but it also is quite animated in a positive way that I believe will keep you engaged. Please enjoy your time with Anna and reach out to her afterward at <a href="http://www.thewellnessuniverse.com" rel="nofollow">www.thewellnessuniverse.com</a>. I think you will see why Anna believes she is truly changing the world.
 
 
 
<strong>About the Guest:</strong>
 
Anna Pereira is the CEO of The Wellness Universe, and Wellness Universe Corporate, creator of wellness events, projects, community, programs, author of 4 best selling books, and founder of Wellness for All, donation based wellness programming and leads a woman-owned business, where they believe happy, healthy, healed humans lead to peace globally.</p>
<p>She’s an inspirational leader, mentor, and connector for business owners who help humans to live and lead their best life. Anna has worked with thousands of wellness business owners bringing their transformational resources to those seeking wellbeing and now taking those people to help transform organizations through the lens of company culture and well-being.</p>
<p>Her contribution and impact are well documented through those she has worked with, evident in over 150 written recommendations in her Linkedin profile. </p>
<p>Anna resides between Portugal and her birthplace, New Jersey, USA, with her husband, sports expert, Hugo Varela. The couple has adopted pets (one dog and two cats) and cares for strays and their African Gray is a quite conversationalist speaking two languages.</p>
<p>Her relationship with her loved ones and others is top priority.</p>
<p>Anna finds balance in being creative, in nature, and at the beach. </p>
<p>She’s dedicated to serving her calling and leaving her legacy as a ‘conduit for change’ by bringing more health, happiness, and wellbeing to the world with a collaborative spirit and intentional action.
 
<strong>Ways to connect with Anna:</strong>
 
<a href="https://www.linkedin.com/in/annapereira1/" rel="nofollow">https://www.linkedin.com/in/annapereira1/</a>
 <a href="https://www.thewellnessuniverse.com/world-changers/annapereira" rel="nofollow">https://www.thewellnessuniverse.com/world-changers/annapereira</a>
<a href="https://www.facebook.com/CirclesOfInspiration" rel="nofollow">https://www.facebook.com/CirclesOfInspiration</a>
IG - @annapereiraofficial
Books - <a href="https://www.amazon.com/dp/B08VFFJPN9" rel="nofollow">https://www.amazon.com/dp/B08VFFJPN9</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another edition of unstoppable mindset. Today we get to chat with Anna Pereira. And Anna is the founder of the wellness universe, the wellness universe and other things that we're going to talk about. She's written several books, and she has been a very active and engaging person. We've had fun catching up even before we started doing this podcast, because Anna spends her time between Portugal and her home in New Jersey, and where she lived in New Jersey was like just a few miles from where I and my wife Karen lived in Westfield New Jersey for six years, so we hadn't talked about that before. Shame on us, but now we have, and we got caught up. Anna, welcome to unstoppable mindset. We're glad you're here. Oh
 
<strong>Anna Pereira ** 02:14
Michael, thank you so much. I am delighted to be here. Thank you for having me. Well,
 
</strong>Michael Hingson ** 02:18
I'm really glad that we're getting a chance to do this. So tell us a little bit about kind of the early Anna growing up and all that stuff. Might as well start with that,
 
02:31
such a big question. Well,
 
<strong>Michael Hingson ** 02:33
if we take the hour to talk about that, then we know that there were some interesting events.
 
</strong>Anna Pereira ** 02:39
All right. Well, great. Well, you know, it's so funny, like you said, we were talking about growing up in in very close proximity to each other, probably around those same years, and had no idea that here we are, later again and and it was our wonderful friend Sharon Carn, that actually put us together here. Yeah. So I grew up in New Jersey, and I had a pretty, pretty average childhood, except for the fact that I feel, and I think that with a lot of first generation immigrants, people that came in from a very strict background, my my culture, my background is Portuguese. My parents raised me in a pretty strict household, but I was not a very compliant individual, growing up with a very free spirit and very creative spirit. So with that, I was always very independent. Wanted to do my own thing, and at the same time, there wasn't, like, a lot of, I want to say nurturing or good parenting from the from the angle of, there wasn't a lot of I love using the house, or there wasn't a lot of encouraging me to pursue a more of an academic route in life. When I expressed that I wanted to further my education, I was met with the minds with my father's fear mindset around money, saying, you know, no, you're not going to college. We can't afford it. Instead of saying, let's explore options here, let's get our child who is interested in furthering her, you know, her, her education, the resources that she needs in order for her to pursue her dreams. So everything was kind of met with that. So where was your mom and all that? My mom was there, and she was just basically subserving to my father. Okay, the and it's a great segue to the the conclusion of that my mom was the one who said, no, no, we're going to go enroll you in college. That's what I was wondering. Yes, thank you. So I went to the wonderful UCC over here in in Cranford. So. I went to for a few years of Union County College, and it still wasn't for me. So I never really finished with any degree, as with many union, I'm sorry, county college students and I joined the workforce. But growing up was a mixed bag. I was very artistic, and I was very well championed and respected, and my peers and even teachers and people around me really knew me for my artistic talent. They and I was very much celebrated and encouraged in that area, but there was a lot of areas that I felt were lacking. I was bullied when I was growing up, and again, the lack of nurturing, and if something happened, well, it had to be my fault. And if it was my fault, then there was the shame and the blame and all that put there. So in growing up with all of these stigmas and traumas, only as I became an adult, did I understand what what I went through and how to become more aware of the situations and circumstances which kind of led me to where I am today. But all through that time, it was interesting, because I don't know where the inspiration came from to have adult conversations as a teen with my teachers, my guidance counselor, which with other adults, and they would ask me for my advice or my perspective on things that I I don't know where I came up with things, but that was kind of like the the seeding of where I am now,
 
<strong>Michael Hingson ** 06:46
interesting. You know, one of the things that that comes to mind when you when you say that last bit, is that I've learned, if nothing else in the world, our subconscious minds, our heart, if you will, observes everything that goes on around us, and oftentimes, will tell us things if we learn to listen. So in a sense, I'm not really surprised that maybe you were able to carry on adult conversations because they picked up on that, but clearly you had been observant enough to be able to gather the knowledge to be able to go off and deal with some of those things, and it's so often that people don't do that today. My favorite example of that is playing Trivial Pursuit. When somebody asks a question and you immediately think of an answer, and then you go, Oh, no, that can't be the right answer. It came too quick, and then you give some other answer, but the original answer was the right answer. And we just don't follow our instincts and our heart nearly as much as we probably ought to.
 
</strong>Anna Pereira ** 07:44
I love that you use the word instinct, Michael, I like to use the word intuition.
 
<strong>Michael Hingson ** 07:49
Same concept, yeah, for what I'm talking about here. Yes, it's there, and we just, we don't use it. We, we seem to be taught by others that that's not the way to do things, and it's a problem.
 
</strong>Anna Pereira ** 08:08
I'm laughing so hard right now, authentically, laughing at what you're saying honestly, and people are now. And then you learn. You go through life, and then you learn like I should have listened to my gut. I should have listened to what I was being told, you know? And if we, if we do, listen more into that, and we lean into that space, which is what, literally, I'm all about right now, and the people I surround myself, it's like listening to that, tuning into your heart, tuning into your gut, and quieting the mind, because the mind is really great after you've come to some sort of decision to help you balance that decision. But if you go to your strictly to your mind, well, that just that just gets all up in the way.
 
<strong>Michael Hingson ** 08:54
Of course, it's really going to part of your mind, because the other part of your mind is really your gut that we don't tend to listen to nearly as much as we should agree. How long ago did you leave college? When did you leave?
 
</strong>Anna Pereira ** 09:06
Oh, my goodness, it was, it was quick. It was basically, I went to county college. So I went for like, three semesters or something. I was probably around, like, 19 or 20.
 
<strong>Michael Hingson ** 09:18
Okay, well, I was wondering how, like, how long, so, how long have you been in the workforce? Then,
 
</strong>Anna Pereira ** 09:23
oh, I've been in the workforce since I was 12 years old, if you want to talk about workforce, okay, no, I got it. I got a part time job after school, and then I was working three jobs when I was 19, so I can get my own apartment. So I joined the workforce like early on, and had always worked, and even when I was in college, I was working two jobs along with being in college. So it just kind of my ethic. And honestly, again, from the immigrant perspective, you work hard, you stay out of trouble, and then. You know you'll have an okay life. And so
 
<strong>Michael Hingson ** 10:03
often, even on this podcast, I hear people who talk about being immigrants directly, or first generation with parents who were immigrants, who say that very same thing and who follow that work ethic, and it serves them so well.
 
</strong>Anna Pereira ** 10:22
There's, there's lots of great things to take away from that. I will say, like when I'm dedicated, I'm committed. You know, there's a lot to be said for a lot of the benefits, as they have seen, have benefited them. But I also see how it creates a lot of shortcomings in your life, and I'm trying to reverse some of that, those patterns and that thinking and those beliefs, those false beliefs, as I've gotten older, because that they really don't serve. Not, not every single thing from that point of view, serves
 
<strong>Michael Hingson ** 11:02
no but it lays a foundation. And then the question is, how you work with and how you evolve? Yes, yeah, which, which really makes a lot of sense. But so you had, what kind of jobs did you have after you left college? Then,
 
</strong>Anna Pereira ** 11:17
oh goodness, well, I've done everything from retail to undercover security, to office, to head of a $15 million division for a pet products company. I've had my own businesses. I've had my own clothing lines, I've had jewelry collections. I I've been an entrepreneur, and I still am, and so it's kind of a hodgepodge, and I've taken away from every single experience, a very big learning experience, from the people that I worked with to the jobs that I've held to you know, even when I talk now, I know, for example, when I design product for a pet products company, I know that there's a certain footprint that a department store or a spec or a store, you have to stay within that footprint when you're designing the packaging, because if you design the packaging outside of that footprint, they're not going to bring the product in it. The profit margin is not there to that makes sense to occupy that footprint, right? So there's, there's so many things that I've learned along the way that I bring into my now. But, yeah, I've hold, I've held, like, various, various job. Telemarketer, like, you name it, almost, I've done it. I've done it. Michael, well,
 
<strong>Michael Hingson ** 12:34
let's, let's get real. You live in New Jersey. Bada, bing, bada, boom. Did you ever work with Tony Soprano? Just checking.
 
</strong>Anna Pereira ** 12:42
I did not, you know, just yesterday, where we headed out to Connecticut, and one of the one of the rest stops are named James Gandolfini, rest stops.
 
12:50
Oh,
 
<strong>Anna Pereira ** 12:51
I was like, That's so nice, yeah. Well,
 
</strong>Michael Hingson ** 12:52
what? I actually have a funny story when we were building our house. Well, we built our house, and the builder was a gentleman and his sons, Joe scalzidonna, and his partner was the financier for the for the group, and his name was Joe Pinto. And they Joe, especially Pinto, I guess, made his money ready. Here it comes in the garbage business. And it means all that that implies. But, you know, they were very nice to us. All of them were, were really great to us and helped us a lot. They they were very concerned about making sure everything that could be done to make the house accessible for Karen was done. And did some some really great things, and had some really creative contributions over the things that we included in the design. So it was wonderful to work with all of them. But, you know, it's an interesting it's, I like New Jersey. We had a lot of fun there. We would go into New York many weekends and go to the theater or just walk around, and so it was a lot of fun. But Karen was a native Californian and always wanted to get back to California. So after September 11, we did move back here, but it's always good to keep in touch.
 
<strong>Anna Pereira ** 14:14
Yeah, I do love it here. I couldn't give up my home when I married my husband back in 2009 um, it was we were here. But then my husband had to leave and go out of the country, back to Portugal to for an opportunity that he had, that he couldn't, that he couldn't refuse,
 
</strong>Michael Hingson ** 14:33
couldn't refuse one of those, huh?
 
<strong>Anna Pereira ** 14:37
But in a good way. And you know, then there was the, this is where it led to me living between two two countries. But I literally, there was no way I could go in my home in New Jersey. I'm sorry. I am a Jersey girl at heart.
 
</strong>Michael Hingson ** 14:49
There you go. Do you guys ever commute back to Portugal now?
 
<strong>Anna Pereira ** 14:53
Oh, yeah, we live between the two and also our global citizens. Like I just got back from San Paolo on I. Friday morning? Yeah, we, I've traveled this so this year, so far, we've been to San Paolo three times, Rio to London to Dubai to Oh, Argentina is
 
</strong>Michael Hingson ** 15:14
all of that for work?
 
<strong>Anna Pereira ** 15:16
Yes, well, both, because both of us are both business owners, entrepreneurs, networking is a big part of our success. So it's work related, not you know more, more with networking and showing up for different things. I came actually here from Portugal to attend an event as a as a facilitator of a master class for wellness. So I was actually in Portugal when I got called back here to come back to New Jersey, so and so. There is no rhyme or reason or where we go, or what when we go, unless it is provoked by a business opportunity or meeting.
 
</strong>Michael Hingson ** 15:58
What kind of work does he do? So
 
<strong>Anna Pereira ** 16:01
my husband is a very interesting person. He is actually a specialist in the sports world. He had played, yeah, he had played professional football in Portugal, which we call soccer. We call soccer Yes. And from that, it kind of ushered him into this amazing career. He used to be a professional goalie. He went from that to sports agent to advisor to sports team owners restructuring teams, to overseeing the whole workings of teams and helping helping an owner to being part of a fund and being owner of teams, as well as intermediate intermediating different deals and negotiations between partners and just all kinds of things he is. He is a sports expert. He's actually been asked last week to be part of a book that has nothing to do with sports. It's about, I think it's a mathematician or an economist that is a professor over at the college in Portugal has asked him to contribute to the book based on his expertise of sports management. So he's kind of like I want to say, and you and I will understand the terminology. He's a businessman in the sports world so
 
</strong>Michael Hingson ** 17:26
well, that's pretty cool. So does he own a team? Yes.
 
<strong>Anna Pereira ** 17:30
So we are in and out of ownership, depending on when you speak with us. Their their group buys and sells teams. They go in, they restructure, they make sure that the team becomes, you know, better than they were, and they create a great investment out of the the team that they're invested in based on, you know, recruiting great, great talent, selling those, selling the players for transfers much more than what they paid, things like that. So right now, we're in between, but something is coming very soon, and I'll let you know when that happens. When it happens. Keeps
 
</strong>Michael Hingson ** 18:06
you busy. Has he ever thought of or ever explored? This is an off the wall question. But what the heck creating any kind of level of accessibility in soccer, either for like people in wheelchairs or people who are blind, because there are people. I don't know about soccer, but I know that, for example, there are blind people who are well, there are blind golfers. I know a couple of blind people who is children in high school actually played baseball, and they have a clever way to do it. And it was and it was competitive. They were parts of regular teams, and of course, there's, you know, other things like basketball. But I'm just wondering, has he ever considered that, or has that ever come up? I
 
<strong>Anna Pereira ** 18:49
love that you brought this up. First of all, Michael, because this was actually just part of a larger conversation of the conference that I came back for. So my husband's wheelhouse is not in that area. However, you can imagine the amount of detail that goes into the inner workings or structure of an organization for the employees and the structure of a sports organization, down to the individual athletes and then to all of the experiences for everyone who's engaged, every stakeholder, every fan, and so I don't know how much he's ever been involved in those particular conversations before, but I will tell you what was so interesting last week, the organization Sega Sports integrity, global alliance is the organization that is addressing this. And last week we had the master class, sorry, a week and a half ago, there was the master class that I was part of, and the next day were panels, and one of the panels really addressed diversity and inclusion. And the the whole event was, was. Focused on female leadership in sport to bring in more women into the leadership. Their goal is to have 30% of the leadership to be women in sport, professional sport, all of it. So they their big focus, because their founder was part of the soccer world, Emmanuel, but they focus on all the other areas of sport, and so they had offensive champion on the panel. They had someone representing golf, someone there representing chess. They had someone representing all of these different areas, basketball, volleyball, from all these different areas of sport and the the Special Olympics and the Olympics were discussed, and there was a speaker there in a wheelchair, and we, they actually addressed this at this conference specifically. So it is a big conversation. It is a big topic. But to answer your question specifically about my my husband, my husband, I don't know how much he's been into that conversation, specifically.
 
</strong>Michael Hingson ** 21:06
Well, it's interesting. I remember this year when the LA Marathon was run, the first winner was the person from well, the wheelchair category. And I learned last year or the year before, in talking to somebody on the podcast that in reality, oftentimes people in chairs will actually complete a marathon course significantly faster than regular runners because they they get those chairs moving. But of course, it does mean that they have the athletic prowess to do it. And equating competitiveness is, of course, a different story. I suppose that ought to be explored. But the fact of the matter is that oftentimes, wheelchairs will will go through the whole 26.3 miles, or whatever, faster than a person just running with their legs. Now, at the same time, I know a woman who is blind who was an international rower. So rowing is not something that requires any real mate, well, any adaptations to work. But she could never be on an Olympic team. She could only be on a Special Olympic team because she was blind, even though what she did and what rowers did certainly could be done whether you're blind or sighted. So you know my my opinion is what we really should do is require that all sports be played totally in the dark, without any lights, and then we'll see who wins.
 
<strong>Anna Pereira ** 22:49
That is, that's an interesting approach. That's an interesting approach.
 
</strong>Michael Hingson ** 22:52
I worked for a company once, and when my wife also worked for the company, and she was in charge of Doc document control for the company. And one of the things I said is, if you really want to have true document control, because some of the people in the company, including the President, would oftentimes go in and steal the gold copy or the master copy of something, and send it out, rather than making a duplicate, which is a no no. But they did it anyway. And I said, well, then to have doc control, just put everything in Braille and then see what they do. But, you know, good doc control. But so it was just an interesting question, and it is a topic that is more and more part of the discussion, the whole issue of having some level of access for people who are who have other disabilities. And I say that because my opinion is, of course, that every person has a disability. Yours is your light dependent. You know, if the lights go out, you're in a world of hurt, although I'm not. And you know, Thomas Edison and the invention of the electric light bulb mainly fixed that it covers up the disability, but it's still there, but it's but it is true that we are at least discussing it more than we used to. And if we take that discussion further and make something happen with it, that will be a good thing, but it is a an interesting thing that we we end up having to face from time to time.
 
<strong>Anna Pereira ** 24:23
Well, I'll tell you what the individual that I was just speaking about that was part of that panel would probably be interesting for you to have a conversation with. If this is something that you're passionate, have a conversation with Michael. Her name is Karen Korb, K, A, R, I N, K, O, R, B and she she was the one that was speaking on that panel, specifically, and and she was in a wheelchair, so that is really something that she would love to dive into. I'd
 
</strong>Michael Hingson ** 24:50
love to chat with her. If you have a way to help us get an introduction, that would be cool. We'd love to have her on the podcast.
 
<strong>Anna Pereira ** 24:56
Absolutely, she's a divine in. Visual. And
 
</strong>Michael Hingson ** 25:01
of course, as I as I tell people often on this podcast, anyone who has an idea for a guest, we're always looking for, for more people to have so love to meet folks. It's fun.
 
25:12
Absolutely well, so
 
<strong>Michael Hingson ** 25:14
you wrote a book, 25 tools for happiness, one of four, I believe. And you talk in there about the fact that you manifested your husband. That's an interesting topic. Tell me about that, if you would.
 
</strong>Anna Pereira ** 25:27
Yes. Oh, Michael, this is one of my favorite stories. Thank you. Thank you. Thank you for the opportunity. Any chance, any chance I get. To number one, talk about my husband. Number two, encourage hope in someone who is of, you know, a middle age and still single. Is, is just, it's just a joy for me so and just, I just wanted to correct that. I didn't write the book. I authored book because I had, and this is why I want to, I want to really make note of this. I had 24 other 25 amazing authors contribute to this book. The diversity of stories in that that particular book is really, really, really amazing. So, God, where do I start? And it happened here, in the hat, in the home in union, New Jersey. And a lot of going back to what we were talking about earlier, about what structured my belief system about myself from my childhood and growing up, and how it manifested through my life, and the type of self love, self awareness, belief system I had from growing up really impacted my general happiness. So one of the things that at this point in my life, I just really wanted to settle down with someone that that I was going to build a life with. And in that introduction to the 25 tool this, it's the wellness universe guide to complete self care. 25 tools for happiness. Book my introduction specifically shares my secret sauce of how my life has literally turned into well, I mean, nobody has a fairy tale. Even a fairy tale has its challenges, right? But of as much of a fairy tale as possible, humanly possible on this earth, one day for no reason at all, and I this is why I believe that we all are connected to the Divine and have this channel, this guidance. I wish I just I was at the second floor of my house. I was at the top of my stairs, and it just hit me like because I had just gone through some really traumatizing experiences with somebody that I was getting involved in business with, and she was it just, was just terrible, terrible experience, one of the worst in my life taught me a lot of things. And for some reason, just that day, I was like, and I was raised Catholic. I don't really go to church. I don't like, I don't believe in strict religious rules, but I believe in my spirituality and who exists on the other side watching over me. I think that they are so I was at the top of my stairs, and I was like, Dear God, universe. You know Mary, Jesus, you know Joseph, Saint Rita, whoever's watching over me, I'm like, please just let me, allow me to release judgment of myself, judgment on others, and what I believed others are going to judge me on. And please just bring me someone that's going to allow me to live my happiness and make beautiful babies with and that's what I asked for. And all of a sudden, just by voicing that out, I release so much off of myself, but hearing myself say those words allowed me to have hope and believe in this and hang on to it and cling on to it. And I did. And nine months later, on october 26 I went out on my first date with with my now husband, but I didn't know it at a time. So october 26 was our first date. And on December 23 2009 we were married, and we've now been married 14 years. If, if I met, my math is correct and and that is, I believe, how I manifested, you know, my husband, because of making sure I voiced it, I committed to that I owned it. And then i i Every day, I reminded myself of what I really wanted, and because for me, happiness, it's not it's not what you're experiencing now, you don't really even know what happiness is until you're experiencing so I can't say I want this for the rest of my life, because you don't know if that's exactly what you will want tomorrow, it can make you very miserable tomorrow. Or whatever's making you happy today, like I might not want to go on a roller coaster tomorrow. You know what I mean, and I liked it when I was 14 or 15, so leaving it open to please just allow me to live my happiness was a very strong statement and resonated with me because I was aware enough to know that there was so much undiscovered territory in the world that I would not know what happiness was until I was there and and now here I am living around the world, experiencing all of these new experiences globally, traveling everywhere that I would have never known existed if I had boxed myself into one scenario or one expectation, or what I thought I would be happy, happiness for me, at least at that time, having the wherewithal to say, just allow me to live my happiness and make beautiful babies with and then beautiful babies was just more of a metaphor of Like, bring me someone who's attractive, who I'll be attracted to, who's and that we can create things together that would be beautiful. And I believe that we're doing that through his work, through my work, and through what we're doing on this earth, and our relationships with our friends and family. I think we're creating beautiful things.
 
<strong>Michael Hingson ** 31:18
So do you have children? No, we
 
</strong>Anna Pereira ** 31:21
have not had children and when the window is closed, but we do, we do talk about adoption when things get a little bit more settled, things are a little crazy with all the travel and the work. But no, we ended up not have being able to have children, not because of, you know, physiological reasons, but because of just timing and travel and time passed. I was 36 when, when we met. So,
 
<strong>Michael Hingson ** 31:48
yeah, well, and so, you know the for us when I met Karen, it was in January of 1982 and so I was basically 32 and she was almost 33 and we I always thought there had to be somebody who would be right for me, and I would know it when we met and when I met Karen, and it was a friend who introduced us, we started talking, and when we hit it off. So it was just great conversations. Great great interacting together. And over six months, we we talked some, and then, well, actually, seven months, and then at the end of July of 1982 we were in a car in Santa Ana, and I asked her to marry me, and she said yes, and we have said ever since we were old enough and mature enough to know what we wanted in a person who we would spend the rest of our life with and as I said, it is we. We were together 40 years, and I'm sure that she's still up there monitoring me, so I will behave but, but you know, it, it was just something that took it was the right thing to do, and she was definitely the right person. We had conversations about children and decided she was in a chair and didn't want to really go through a lot of the physical things, because she said if she had to be pregnant, she'd probably be bedridden for a lot of it, and she didn't want to do that. So we made the decision together that we would spoil nieces and nephews, because the advantage of that is that we could kick him out at the end of the day and shoot him home and do and did. So it worked out pretty well. But I know exactly what you're saying, and you know it when the right person comes along, if you really look at it and think about it, and again, it's like most things, all too often, we don't think about the right kinds of things, or we don't think about stuff enough, and that can be a challenge. Or in our case, it wasn't because we thought about it enough and it worked.
 
</strong>Anna Pereira ** 34:15
I love that. Thank you for sharing that.
 
<strong>Michael Hingson ** 34:18
So it is that's cool. And you know, you you guys will will figure out what you're going to do. And adopting. There's a podcast episode that we did with someone now, almost two years ago, and he and his wife adopted two daughters from China when they were over 40, because she wanted to adopt a child from China. And there were stories behind it, but they adopted, and now the children are, I think, like 22 and 25 or 23 and 25 or so, and he's written a book about their adopted. Option journey. But again, the the issue is that you never know where life's going to take you. And they never thought about adopting a Chinese girl, or he didn't his wife did for for various reasons, but they both became part of the journey, and it was, and it still is, a great adventure for them.
 
</strong>Anna Pereira ** 35:21
That's wonderful. So gives us hope.
 
<strong>Michael Hingson ** 35:24
Yeah, a lot of a lot of kids need adopting too. Yeah, so you went to Portugal and for the first time, and by the way, have you learned Portuguese? Let
 
</strong>Anna Pereira ** 35:40
me just put it this way, my Portuguese is as good as my singing. You don't want me to hear you want to hear me do either unless I am. It's absolutely necessary so,
 
<strong>Michael Hingson ** 35:55
and I assuming people in Portugal have probably affirmed that in some way, so I won't dig any deeper. Yes, but you, while you were there or somehow involving Portugal, you decided to form this thing called the wellness universe. Tell us about that.
 
</strong>Anna Pereira ** 36:15
Oh, thanks. Yeah. So I was over in Portugal, and I really didn't have much to do. I started a jewelry collection and a Facebook page to kind of get, you know, get the word out about the jewelry collection, but much more my my approach was to just share who I was and inspirational messages, because that's kind of what lent to the jewelry collection. They were called circles of inspiration, and they had, you know, words of inspiration and colors that attracted certain things to you. And so my facebook page actually really became the outlet for my inspirational memes and quotes and things like that, just where I shared and I grew a great community organically. You know, I started in 2011 and I kind of quickly grew to about 300,000 Facebook followers. And from there, I was very much networked with a lot of inspirational people, whether they were life coaches or spiritual coaches or counselors or speakers or authors or therapists, they all had something to do with being inspiring or motivating in some way shape or form a group of my followers And so we were networking and sharing each other's inspirational posts, you know, the memes, things like that. And then I was sitting at my kitchen table again, when you're hit with these moments of inspiration, when you go quiet and you listen, you know, it's amazing what messages you receive. And I was sitting on my kitchen table in Portugal in 2013 September 2013 and something told me, you know, there needs to be a place where people who are changing the world need to come as a community, and you're the one to build it. And I was like, Okay, not too big of an ask. I'm like, All right, so I kind of held to myself for a couple of months, and then I went out to one of my friends, Teresa. She ran this, this page called on the road to me, I believe it was, and I told her first, and I got her input, because she was very wise and she was a good friend, and she's like, Oh my gosh, it sounds like such a great idea. And I said, okay, so Well, since that was the cat was let out of the bag, I'm gonna move forward with this. I went to my husband, I said, Look at this, what I'm thinking of doing. Are you behind me on this? Because basically, when I moved to Portugal, he was like, you don't have to work. You don't have to do anything. You just, you know, you just hang out and you do what you want to do. And I was like, Okay, well, I can't not work. I mean, I have an entrepreneurial spirit. I cannot not work. So aside from the the the jewelry collection, which was slow, I mean, the the it was a slow business, so the inspirational side of me really took over. And this building, the wellness universe, was the next project on my agenda. And through 2014 we started growing a Facebook group of practitioners and people who and hobbyist as well. And then in 2015 we launched the first version of the platform, and it was, you know, self funded, membership supported. And so from 2015 january 2015 we've been growing the wellness universe every year. And now it's a basically, it's a directory of practitioners, wellness practitioners, and people who are making the work. A better place. So anyone go and find them through the wellness <a href="http://universe.com" rel="nofollow">universe.com</a> but we also have amazing classes and courses. The practitioners who are part of membership are able to host their classes and courses on our platform, the lounge, the wellness universe lounge. But also we work in partnership with those that we know, love and trust to help them also amplify their message through a program, what we call wellness for all and wellness for all programs on the platform are all free to join in donations supported by people who are seeking those courses and classes. And we have a blog, and like you mentioned, we have the books, the four books that we've published with over 65 people that we've created into best selling authors, because some of them have repeated through some of the books. So that's why it's not 100 authors, 25 chapters per book with 25 different authors. And now we've launched wellness universe corporate, and so we are actually delivering wellness solutions through a company culture lens of analyzing, going in and assessing an organization on what their needs are and their culture, through their culture, and then bringing in wellness components to shore up those gaps, while we have the buy in from the leadership, letting everyone know, hey, based on, you know, the assessment the organization, this is what you need, and we're bringing this in. So that's kind of like the very condensed version of the wellness universe, and wellness universe corporate division. And I'm really, really honored and blessed to have worked with some of the most transformational people in the world, like our friend Sharon, and bringing wellness to to places that it may have not been before, and bringing the conversation to stages and and rooms and boardrooms and classrooms and retreats and things like that that may not have experienced it before, which is really, that really, I find is the most fun when I when I bring something to someone and they never heard of it before, like EFT or muscle testing or, you know, you know, you know, you know, trauma informed, you know, sessions, stress management sessions, you Know, Like, what like that really has been so rewarding when people at the end of the day are like, you know, I learned from you last week, or what I read or whatever, or the person that you brought to me or to my organization, and it truly has transformed my life. I found, I found. I just got a story the other day from a woman who read our books, and from reading the stress relief book, she's like, you know, after reading this book, I had, I found the self love to go and get a surgery on my foot that I've been putting off because I feel I was worth the investment of the surgery to relieve myself of this pain. But then I did it after reading your book, and I was like, I literally was in tears. And of course, Michael, as you know, as an author, how often do we actually hear those stories that are so rewarding from the people you know? How do you feel about that? By the way, let me ask you questions. I know that. I know that you're interviewing me, but
 
<strong>Michael Hingson ** 43:20
how it's a conversation. It's fair.
 
</strong>Anna Pereira ** 43:23
Thank you. How great is it when somebody comes back to you and says, Your story has changed my life?
 
<strong>Michael Hingson ** 43:33
Well, let me tell you one of my stories. So the answer is great, of course, but I also know that I can't let that kind of thing go to my head. But let me tell you one of my favorite stories. I've talked about it a couple times here. In 2003 I was asked to go to New Zealand, so as basically a year, and it was about 1516, months, no, 14 months after September 11, and 16 months, I guess. And anyway, I was asked to go and help to raise some funds for the Royal New Zealand foundation of the blind by speaking. And they paid me to come over. And before I had had come over in, actually, early 2002 a gentleman from New Zealand called he said his name was Paul Holmes, and he wanted to interview me. Well, he came, what I learned was to to do an equivalent sort of thing. He is, what you would say would be the Larry King of New Zealand, so very famous and all that. Well, anyway, he came and we chatted and all that. And he said, If you ever get to New Zealand, I want to interview you first before you go anywhere else and talk to anybody else. And I said, Okay, had no idea that anything was going to happen about going to New Zealand. But then the next year. Early in 2003 I was invited, and we set up the trip to go over in early May. So needless to say, being a loyal kind of guy, I emailed Paul Holmes and said, hey, guess what, we're coming over. So we got there on a Wednesday, and he had arranged for the interview to be done that night, New Zealand time at seven o'clock. So we went and did the interview, and the Royal New Zealand Foundation had me traveling all over New Zealand for basically 16 or 17 days. We did 21 different stops, both by flying and by car and all that, in 16 or 17 days. But anyway, so we did the interview and a week and a half later. So it was the second Sunday I was in New Zealand. Now we were on the South Island. We had landed originally on the North Island. Now we're on the South Island. And I was speaking to a group of blind people, and I they wanted to know all about the World Trade Center and all that. And I told them, and then one of them said, we have to tell you a story. And his story went on something like this yesterday. That would have been a Saturday. We took a river rafting trip, and the foundation set it up. These are all clients from the foundation, and said they set it up, and the guy who was in charge of the trip took us out, and we all had a great time. It was wonderful. But at the end, he said, I have to be honest with you guys, I was about to cancel this trip. And I said, why? Or No, I didn't say, I mean, they said, why? And he said, well, because he said I didn't think that blind people could do this. He said I was just all afraid that the next thing that was going to happen by the end of the trip is at least one person was going to fall overboard and drown. But he said, I happened to be watching the telly the other night, and I saw Paul Holmes interview this blind bloke from the United States who was in the World Trade Center. And he said, if he could get out of the World Trade Center, the least I could do was have an open mind about you guys going on this trip. And he said, it has been the best trip I have ever had. Wow. So, you know, I, of course, there was a lot of pride. I love the story, and I know I've taken a fair amount of time to tell the story, but the point is, you never know what seeds you're going to plant. And the bottom line is that my goal in speaking has always been if I can help even one person learn something and inspire one person. I've already done my job. And more important, I've decided a long time ago, if I could help people move on from September 11, and I've done my job, but what a what a great story. And yeah, it has inspired me a lot, and it's one of the stories that continues to propel me forward, knowing that if I can help people and get them to understand about being blind a little bit more and and accepting of people who are different than they then, then it's working out really well. Michael,
 
</strong>Anna Pereira ** 48:22
I am so glad that you shared that story with me, and that is really that speaks the truth and the power of showing up and sharing who you are and impacting someone where they impact the many. Wow. Can you imagine if that guide had called off that trip and didn't give the opportunity, sure people, I'm sure, I'm sure, probably many was their first time. I don't even think river rafting. Oh my gosh, that's great. Thank you for sharing that.
 
<strong>Michael Hingson ** 48:55
It was great. I haven't either. I've been on boats, I've been on cruises, but I haven't gone river rafting, so it's something to do someday. Yeah, well, let me ask you this. You know you talked earlier, especially about your husband and in relationships and networking and so on, networking is certainly a very important thing. So relationships are really essential to having success. Tell me what you think about the whole idea and the intersection of having a relationship and building relationships, especially authentic relationships and success.
 
</strong>Anna Pereira ** 49:37
Michael, I've been talking a lot about this lately. To be honest with you. We were even talking about this last night, the new company that we're forming, we're actually putting together a very strategic team on the back side, and some of those people are new in my world. And one of the people happened to be this gentleman that was introduced to me by my partner. And. Founder of the wellness universe Corp. And his name is Jack, and I've met him online, virtually, you know, on Zoom calls, over several calls, I'm very confident, very comfortable with him. And I really, I really admire him and the work he's done in his life and what he's achieved. So he's already proven that he has been able to create successful businesses, manage successful businesses, exit successful businesses, and things of this nature. So none of that was was was why I wanted to meet with him, but I found out that he was because he lives kind of in the middle of the middle of the country, lives in Milwaukee, so he was coming out to New York and to Connecticut, actually, to for his current company that he's at, to be a part of a conference. And so with that, I'm like, Oh, you're coming out here, Hugo and I are going to be home. I want to come out. I want to meet with you. And what's interesting is he disclosed to me last night that I'm not going to use the words he says, But he said, like when I asked him to meet up in person, you know, he gets off the call with me, and he turns his wave. He's like, you know, what is Anna? Want to bleep and beat me for? And it was so funny to hear him say that last night, because for me, it's about making that authentic connection and meeting someone in person, if I have the opportunity to which I do and investing, knowing that you're investing in a bigger, a bigger project, building a company together, you know, it's, it's not transactional, it's about, it's about a bigger thing and and so I couldn't understand why he felt that when he when he said this To me last night. But then he said, I understand now, like, and I get it like, I get that. I get who you are, and I see who you are, and I see that you just wanted to just meet up, just to see who you know who I am, and for me to see who you are. I said, That's it, Jack. Because his immediate response, as you know, a man who's white in the business world. He felt that probably I was Troy. I wanted to kind of, quote, unquote, interview him in person after all of these months of working with him, you know, remotely, with alongside with him, on through us, building this new team together. But for me, it was all about beginning the foundation to nurturing a relationship that we've had many meetings, many strategy sessions, many of the do, do do phone calls and the what's what phone calls. But I wanted to sit down with this gentleman and have a break bread with him, see what he's about, him to see what I'm about, what my husband's about, and I truly believe, and I say this over and over and over again, and quite unfortunately, because of my position as the founder of the wellness universe, people see the wellness universe as a bright, shiny object. They see me as somebody in a place of power that I can just give stuff out or help them, give them a hand up, but it's it's not always that. It's still the same thing. Relationships need to be nurtured. I need to get to know someone if they're going to represent the brand of the wellness universe and work with us through wellness universe corporate, for example, or they're going to be a member, I have to see who they are in action that's helping me to nurture the relationship so I can work with them and bring opportunity to them, as well as you saw, Michael, as soon as I am completely networking relationship minded, I am all about giving opportunity and sharing the spotlight and giving the microphone over to people who are talented, just as you said before. It reminded me of Karen Korb, you know, I would love to introduce you to her, for her to be a guest because of a specific topic that was struck up while we were having conversation. This is just who I am. I do believe that networking has a bad name. And if you believe in the networking, like from the early days, and it's just about exchanging business cards, which of course, nobody even has anymore, but I mean, you know what I mean, I have one too, by the way. But if you just think it's about showing up and shaking as many hands as possible, and then, like just vomiting all over somebody what you do and how great you are at it, you're never going to get far in business these days, it's about building, nurturing those relationships and sharing and listening to what someone needs and sharing with them whether you're a resource for that need or not, and chances are 99% of the time, you're really not. But by giving them something that they need, they're going to remember you, and you've just created yourself as a value in their life. So by creating yourself as a value in their. Life, you're still nurturing the relationship. It may not have created a business transaction in the moment, but guess what? You're starting to nurture a relationship that will lead to business growth, that will lead to personal growth. I like to approach things that like you said before, if you don't, it was, well, you didn't say this, but it was part of the conversation, in a way, I think was before we started. You know, if I don't like the person, why would I want to do business with them? And I look at every, every person that I come into contact with, like, do I like this human? Am I trying to show up as my best self for them to like me as a human? And then we'll see where the chips fall around that, yeah, and that. That's kind of my whole philosophy around networking and building relationships.
 
<strong>Michael Hingson ** 55:44
Well, you know, one of the things that I encounter a lot when I'm talking to people about coming on the podcast is, well, I don't, I don't see why I would be an interesting guest. Why do you want me to have Why do you want to have me as a guest on the podcast? I don't have anything in the way of a famous story or anything to tell. And I, I love to tell people, Look, everyone has stories to tell. And the fact is that if you're willing to come on and talk about things and and as you know, I really want to cover the topics that you as a as a person, coming on as a guest, want to talk about, but we do have a conversation, and I do like to encourage everyone to come and tell stories, because I've yet to find people who don't have a story to tell, and I believe everyone does. Everyone's adventures in life is a little bit different than everyone else's, which makes the telling of the story worthwhile.
 
</strong>Anna Pereira ** 56:47
Agreed? Oh, agreed.
 
<strong>Michael Hingson ** 56:51
So with the wellness universe, Corp and so on. Tell me a little bit more, if you would, about wellness and how that plays into company culture,
 
</strong>Anna Pereira ** 57:05
absolutely well. I want to thank you for that. I mean, a few years ago, somebody else was because I was in the throes of my initial co founder, exiting the company and pivoting in some great way, and I didn't know really what was going to be. And at the same time, someone approached me, they wanted to create, you know, corporate wellness solution with me, and that started and fizzled out. And then I brought on somebody else that was going to do that with me. And then that started up and fizzled out. So over the past several years, I've been looking for the proper strategic partner that created a holistic approach to the well being of an organization so we can really create impact. Because all of these years, I've been building the community. I quite honestly, have had 1000s of members come through the wellness universe. Right now, we have a little over 100 and something, enrolled members, active members, people who have a membership and pay a membership and have a public platform through the wellness universe that we work with. But there's been 1000s that have come through. And I really wanted to find a way to work with the people I know trust and love, because they have something, something so great to offer the world. And it wasn't just about creating a wellness app or just the wellness component. There had to be something else that we can sink our teeth into. And also allowed an organization to really get behind because what happens is they bring in a wellness app because it's nice to have, and I'm doing air quotes right now, it's nice to have a wellness app, and then the truth behind it is, for a wellness app, the success rate is to have, you know, 4% is the highest engagement on with a wellness app, and that's their success rate. So nobody really uses that. They the wellness apps, and nor do I find it like a sustainable or something that's part of the person to go to through, through their you know, through their work. But if you go into an organization and you do an assessment around what's going on in the company, and you have that buy in from leadership, because they can see exactly where the breakdowns are and where the successes are. And then you bring in the solutions to reinforce the successes and also shore up where they have the challenges, and then you bring in wellness as a component for for the retention of the employee, for the happiness and health of the employees as individuals, then you have an ecosystem that creates success for the entire organization. And. Coming back down to the individual. So it's really important to find this way to holistically serve and it's a delicate balance, because sometimes it's going to create disruption and the changes that need to be implemented, but you have to have buy in from the leadership, and you have to show them this is exactly why you need it, and that's why the company culture, and addressing that through the assessment that we have is really essential to bringing in the different solutions we have, from the corporate trainings and things like that, to the wellness experience, the wellness experiences and stress management type of classes and courses and things. So for me, it was an evolution and a learning curve over the last four years. I think it took for me to find the proper partner, Alex Bowdoin and people first is her company, and that's where she comes from as a HR consultant, expert, and coming together with the wellness universe, and knowing what I know in the people experience, along with the evaluating the practitioners for what they do and how they serve to give a great experience to a wellness seeker, and then merging the two worlds together with the technology and the platforms and the solutions that we bring so then, that way, it's a really in depth, and I want to say all encompassing solution for an organization, for everyone to walk away, go home and feel good at the end of the day, and come back to work more and be more productive and happy in what they do, and know that they are, that they're supported by their organization, for an organization to be proud to bring these solutions to their employees, knowing that they're bringing something that they actually will use,
 
<strong>Michael Hingson ** 1:01:55
and that's really all anyone can ask For. They will do that and make it work. And think about it, they'll be more successful by any standard in the world. I would think
 
1:02:10
we would hope Yes. So if people want
 
</strong>Michael Hingson ** 1:02:12
to reach out to you and learn more about wellness universe and maybe contact you and become a part of it, how do they do that? Sure, so
 
<strong>Anna Pereira ** 1:02:21
my email is so simple. It's Anna a n, n, a at the Wellness universe, typical spellings, the wellness <a href="http://universe.com" rel="nofollow">universe.com</a>, they can reach out to me there, or they can go right to the wellness universe, which is the wellness <a href="http://universe.com" rel="nofollow">universe.com</a>, and connect with me there, or on any of my social platforms. I spend a lot of time on LinkedIn. I'm very excited to be a top voice in leadership on the platform, and they can connect on LinkedIn as well by searching. Anna Pereira, you'll see me come up. But I think those are probably the best ways to connect with me. There's, you know, there's Facebook and Instagram and things like that, but if you really want to reach me, I check these platforms, my email, and I check my LinkedIn and my wellness universe. Well,
 
</strong>Michael Hingson ** 1:03:12
there you go. Well, I hope people will reach out. This has been fun. It's been exciting, and what a great conversation. I'm glad that we did it and we finally got connected. And thanks, Sharon. Thanks, Sharon, for me, and I hope all of you have enjoyed this as well. So love to hear from you. Love to hear your thoughts. Please feel free to email me. I'm easy to reach. It's Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is m, I, C, H, A, E, L, H, I, N, G, s, o, n, so as I said earlier, love it. If you have any ideas for guests, we really appreciate and value any introductions that you can make. And Anna, we didn't mention it and much, but that's okay. I do. I'm really ramping up speaking again. So if anybody knows of anyone that needs a speaker, love to explore that and and we'll always be glad to talk to people about coming and speaking. If you would please give us a five star rating wherever you're listening to us today, we really value your ratings and your thoughts, and of course, I want to hear your opinion, so please let us know. So thank you once again, everyone for listening. And Anna, specifically for you, thanks again for being here and for being on the podcast. Thank
 
<strong>Anna Pereira ** 1:04:34
you, Michael. I really appreciate the time with you.
 
</strong>Michael Hingson ** 1:04:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Wellness Universe Founder with Anna Pereira</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e89ae674-877b-4f4c-97ba-4c84d6f9256f.mp3?source=rss&amp;ext=asset.mp3" length="96130254" type="audio/mpeg" />
<itunes:episode>286</itunes:episode>
</item>
<item><title>Episode 285 – Unstoppable Blind History Lady: Part Two with Peggy Chong</title>
<guid isPermaLink="false">https://pinecast.com/guid/2d617c68-0fe6-47b1-bb8d-8c5427b92099</guid>
<pubDate>Tue, 19 Nov 2024 10:00:45 -0000</pubDate>

<itunes:duration>01:18:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/edfac195-6e28-4618-a7d3-8a2f4035af6a/UM284-Peggy_Chong-Coverart.jpeg.jpg" />
<description><![CDATA[<p>We had Peggy Chong as a guest in episode five of Unstoppable Mindset back in October of 2021. Peggy spends a great deal of her time researching blind people, she calls them her blind ancestors, to learn and write about their histories. For example, did you know that five blind people in the 1930s served as congressmen or U.S. senators? True. Did you know that the typewriter was invented for a blind countess? Did you know that it was a blind person who invented automobile cruise control?
 
Peggy will talk about all these stories and others. Recently she spent two weeks at the library of Congress researching one project that she will discuss. Spoiler alert: we don’t get to hear the end of the story as Peggy has more research to do and more documents to uncover. However, the story she tells us this time is intriguing and spellbinding. So join me on a journey to learn more about the history of blind people and learn why you should even thank blind people for some of the inventions you take for granted today.
 
 
 
<strong>About the Guest:</strong>
 
Peggy Chong’s first book in print, Don Mahoney: Blind Television Star is on the shelves at many book sellers.  She writes and lectures as The Blind History Lady.  Her infatuation with stories she heard of those she now calls her “Blind Ancestors” surprised and inspired her to learn more, for herself at first and then bring their light to the world.  Peggy researches their stories and brings to life the REAL struggles of what it was and is still, to be a blind person in the United States.
 
Her works have been published in _The Iowa History Journal, Dialogue Magazine, The Farmington Daily Times, The Braille Monitor and Future Reflections. _ Each month she sends to her email followers another story of a blind ancestor to inspire blind and sighted alike.
 
Currently, Peggy Chong chairs the Preservation of Historical Documents for the National Federation of the Blind of Colorado, to save the single-source files, records, news clippings and correspondence of the blind of Colorado dating back to 1915.
 
She has been an active part of the blind community for more than forty years.  Determined to imbue the service delivery system for the blind with a more positive and forward-looking philosophy, Peggy joined with other blind people in Minneapolis, Minnesota to establish Blindness: Learning in New Dimensions (BLIND, Inc.), a training center for the blind designed to encourage its students to achieve self-sufficient and productive lives.  In 1985, Peggy Chong accepted the position of President of the Board of BLIND, Inc., a position she held for ten years.  During that time, she worked with many students of all ages and varying levels of vision, encouraging them to learn the alternative nonvisual techniques of blindness and fueling their imaginations to dream of a life where each of them could live and work in their communities on a basis of equality with their sighted peers.  She also helped many of them to make intelligent decisions about their vision--when it would be helpful and when it would hinder progress toward independence.
 
After moving to Baltimore Maryland in 1997, Peggy secured a position with BISM as an outreach/instructor.  In 1998, Peggy left BISM accepting a position with the Job Opportunities for the Blind program at the National Center for the Blind in Baltimore, Maryland.  For more than a year, she led a succession of intensive two-week training sessions designed to teach computer and other important job-readiness skills to blind individuals seeking employment.  She also worked individually with each job candidate to refine the job search according to the unique needs of each, and she worked with numerous employers to ensure that the characteristic of blindness was accurately perceived and the blind job applicant treated fairly.  When a job was offered to any of her students, she provided assistance before  and after securing the job to ensure that each of them had the tools needed to succeed in the new position.  Sometimes this involved connecting her student with other blind persons doing that same job somewhere in the United States.  At other times, she provided information and advice about new, non-traditional techniques that could be used to perform the job successfully.
 
Later, Peggy served for three years as the National Program Manager for NFB-NEWSLINE®, out of the Baltimore MD offices.  In this position, she formed valuable relationships with national and local newspapers, community-based service delivery organizations and rehabilitation programs, and literally thousands of blind men and women--many of them newly-blind--across the country.
 
After moving to Iowa in 2002, she became a private contractor providing consulting services and employment training to governmental agencies and nonprofit organizations.  Her work involved the dissemination of job-search, résumé creation and distribution services designed to help individuals--with or without disabilities--to secure competitive employment.  She also taught independent travel to the Blind.  She also served as the NFB-NEWSLINE Coordinator for the state of Iowa for several years.
 
For more than forty years, Peggy has been active in a variety of community organizations: the National Federation of the Blind, the American Cancer society, the Hawthorn Area Community Council, the Cooperating Fund Drive, Iowa and Albuquerque Genealogical Societies, Friends of the Iowa Library for the Blind and Physically Handicapped, The Friends of the Colorado Talking Book Library, State Rehabilitation Council for the Commission for the Blind of New Mexico, board member-ADA Advisory Committee for the City of Albuquerque Iowa Shares and Oasis of Albuquerque. 
 
<strong>Ways to connect with Peggy:</strong>
 
Website: <a href="mailto:theblindhistorylady.com" rel="nofollow">theblindhistorylady.com</a> 
 Email: <a href="mailto:theblindhistorylady@gmail.com" rel="nofollow">theblindhistorylady@gmail.com</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 00:16
Hi. I'm Michael Hinkson, Chief vision Officer for accessibe and the author of the number one New York Times best selling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast. As we explore our own blinding fears of inclusion, unacceptance and our resistance to change, we will discover the idea that no matter the situation or the people we encounter, our own fears and prejudices often are our strongest barriers to moving forward. The Unstoppable mindset podcast is sponsored by accessibe. That's a C, C, E, S, S, I, capital, B, E, visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities and to help make the internet fully inclusive by the year 2025 glad you dropped by, we're happy to meet you and to have you here with us. Well, hello and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. We get to do a lot of all of that today. So it's kind of fun. In October of 2021 I had the honor and pleasure to interview well, let me rephrase that, talk with Peggy Chong, known as the blind history lady. Maybe it was a little bit more of an interview then, but we have really reshaped unstoppable mindset to be a conversation and not an interview. So it does get to be something where we get to talk with each other and ask each other questions and whatever else makes sense to do. Well, Peggy wrote a story about blind lady, and the story was published recently, and she did what she always does, she sends it to anyone on her mailing list. And I'm fortunate enough to be on it and read it, and I suddenly realized it has been two and a half years since we had Peggy on, and that has to change. So Peggy, welcome on to unstoppable mindset. Welcome
 
<strong>Michael Hingson ** 01:20
Well, hello and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. We get to do a lot of all of that today. So it's kind of fun. In October of 2021 I had the honor and pleasure to interview well, let me rephrase that, talk with Peggy Chong, known as the blind history lady. Maybe it was a little bit more of an interview then, but we have really reshaped unstoppable mindset to be a conversation and not an interview. So it does get to be something where we get to talk with each other and ask each other questions and whatever else makes sense to do. Well, Peggy wrote a story about blind lady, and the story was published recently, and she did what she always does, she sends it to anyone on her mailing list. And I'm fortunate enough to be on it and read it, and I suddenly realized it has been two and a half years since we had Peggy on, and that has to change. So Peggy, welcome on to unstoppable mindset. Welcome
 
</strong>Peggy Chong ** 02:22
to me. Yes, that's I was really surprised it had been two and a half years. So thanks for having me back.
 
<strong>Michael Hingson ** 02:29
Well anytime. So Peggy is known as the blind history lady because she specifically researches information about blind people, and she really researches their lives and then tells people about them, and we'll dig into a lot of that, but why don't we start? Maybe it'll be a little bit of redoing of what we did. Tell us about the early Peggy growing up.
 
</strong>Peggy Chong ** 02:52
Well, I grew up in a family where my mother was blind, and I have three blind siblings out of a family of five kids. So there's four of us, and my mother had gone to the North Dakota School for the Blind, so she was not eager to send her children to the School for the Blind at all. She wanted us to go to public school. So we well. She did not like the idea of being so far away from her family. She felt that it really there were some family dynamics that go in to that as well. But basically, she went up there in the end of August, early September, many times came home for Christmas, but not always, and then she went home the end of May. So she was really only with her family, mostly in the summers.
 
<strong>Michael Hingson ** 03:53
I remember when I was growing up and we moved to California from Chicago, and my parents had really heated arguments with the school district in Palmdale because they said I shouldn't go to school there. I should go to the school for the blind, which at that point was in well, and still is in Northern California. It hadn't relocated to Fremont, I don't think, yet, but they wanted me to go there, and my parents said, No, he's going to grow up and go to regular public schools. And it was a huge battle. Well, my parents won, but I suspect it was for probably a lot of the same reasons why your mom didn't want you guys to go.
 
</strong>Peggy Chong ** 04:35
Well, my mom came from a town of 400 people, so the public school there. First of all, if she had gone to public school, most kids didn't get past the eighth grade, you know, they went to work on the farms, and I think she would have not been able to get a lot of material in any kind of a format at a. All her ophthalmologist when she was six years old, wrote in her record that she needed to go to the school for the blind and to learn to read and write in braille, which I thought was amazing, yeah, for a doctor to say that at that time,
 
<strong>Michael Hingson ** 05:17
yeah, the doctors told my parents to send me off to a home, because no blind child could ever grow up to amount to anything or be useful at all, and all I would do would be to destroy the family dynamic and but you know, the other side of it is, as we know, you and I, places like the School for the Blind in California really did teach a lot. They were at that time. I think Newell Perry was, was still, still there. You know, Tim Brook had been one of his students, and they did teach a lot of the right stuff, along with providing the right material. But still, was a question of whether that's where you really wanted to be sent to or have your child sent to.
 
</strong>Peggy Chong ** 06:01
You know, one of the interesting things that has changed a lot of my thinking, doing this whole history dive that I have been doing, when I graduated from public school, I didn't really feel like a part of my class, but I thought I had gotten a better education, and at that time, the schools for the blind were changing. More kids were getting into the public schools who were more academic, and the schools for the blind were receiving more of the students who were not academic. So the kids that were graduating from the school for the blind about the same time, I were not always, you know, job ready. They weren't going to do much afterwards. And so my impression at that time was that that's what happens when you go to the school for the blind, not understanding the dynamics that the whole education system was going through and so on. But I look back at some of these people that I've researched, and they talk about how in the farming communities, which many of them came from, because our communities were fairly small, they went to the School of the blind, and they they fit in. They had they had peers at their level. Everything was in enough format. They could read mostly, or it the accommodations were being made for them. They competed in sports. They got involved in some of the community activities in the towns where the schools for the blind were so that they were connected with the community, and they seem to have not all of them. Of course, you you don't always want to tire everybody with the same brush, so to speak, but you don't you see more of a population of kids who had more self confidence, who had more of an idea of what they were going to do as a blind person after leaving the school, as opposed to the public school kids who were exposed to a lot of things, but if they didn't get in with the group, if they didn't get a chance to really participate if they were just sitting on the sidelines. They left the public school system, and they didn't go to college, necessarily. They didn't go to work, they went back to the family home. So when I graduated from high school, I thought a public school education was the best thing for a blind child. I'm not at that time, but I'm not so sure that that's really the case. I think you have to look at the child, the family situation, the school situation. Is the public school gonna provide a good, positive, supportive, learning structure and of course, always happen.
 
<strong>Michael Hingson ** 09:05
Of course, yeah, it still doesn't always happen, although, of course, there is a lot more material and there are a lot of tools available now that even when you and I graduated, were not available and students should be able to get a better public education, but the other part about it is the whole social acceptance and like you, I think I was really mostly on the sidelines. I was active in the science club and a couple things, but really not involved in a lot of the social organization of the schools, and that went all the way through high school, but I did at least have access to Braille books and Braille material, and I had parents who were vehemently in favor of me working to be a. A good student in the school, and they gave me every opportunity that I could. And outside of school, I was in the boy scouts, and so I did have other activities, and again, that was encouraged, and I was very fortunate for the most part. We dealt with scout leaders who encouraged it as well, probably because they had conversations from my parents, or with my parents, who said, look and and gave them an education so but it worked out pretty well. My dad was involved in Scouting as well. But I hear what you're saying, and I think that the schools for the blind, as near as I can tell today, have receded even further and are not really as much focused on the academics of students who are blind, but now they're dealing with multi handicap situations and other things that make it even more of a challenge for them.
 
</strong>Peggy Chong ** 10:50
Yeah, but I do think that you're right. Parents make a big difference. Family Support makes a huge difference. Yes,
 
<strong>Michael Hingson ** 10:59
yeah. Yeah. And the parents really do make all the difference, if they're willing to, as I describe it, be risk takers in that they let us explore, they let us do things. I'm sure they monitor us, but they allowed us to explore. They allowed us to learn about the world, and they knew instinctively that's what they needed to do, just like they would do it with any other kid.
 
</strong>Peggy Chong ** 11:26
Yeah, my parents let us ride bicycles. Yep, which I know that my mother, she did not feel confident enough to ride a bicycle, but as kids, wanted to and and she was, she was gonna just let it happen. And we had a few bike accidents. But, yeah, so does my sighted sister,
 
<strong>Michael Hingson ** 11:49
yeah. I mean, everybody does. So there's nothing, nothing new there. And eventually we bought a tandem bike so my brother and I could deliver newspapers together, and then that worked out pretty well, but I had my own bike and rode it around the neighborhood, wrote it to school for the first three years, and then transferred to a school across town, because there was a resource teacher at who was based at that school, and the resource teacher was the teacher who would work with the blind kids, so I had a period with her every day. And I learned braille in kindergarten in Chicago, but after Chicago, I didn't have access to it for three years, so I had to relearn it, which I did. But you know, things happen. Yeah, they do. So what'd you do after high school?
 
</strong>Peggy Chong ** 12:45
Well, after high school, I met this guy and got married. I thought about going to college, but I was I wasn't quite ready for college. I didn't really think that I was academically ready, so I went to work, and worked as a librarian assistant for two years, and then when our daughter came along, then I quit, became a stay at home mom, and got active in the National Federation of the Blind. I got active in tiny tots, you know, because my daughter went to tiny tots and US mom sat around and exchanged coupons and everything like that. While they were in there.
 
<strong>Michael Hingson ** 13:27
Did you exchange your share of coupons? Oh, yeah,
 
</strong>Peggy Chong ** 13:31
I tried to call my dog food coupons for the things that I needed, like milk or diapers or whatever. And
 
<strong>Michael Hingson ** 13:39
we should say that this guy you got married to, I'm sorry you have to put up with him all these years, but, but his name is Curtis Chung and Curtis has also appeared on unstoppable mindset, but we probably have to get him back on too, because there's lots to discuss.
 
</strong>Peggy Chong ** 13:55
Yeah, we were just discussing actually riding bikes when he was a kid, because his father let him explore and get hurt. His mother was not inclined to do that, and so his dad took a lot of heat, because Curtis would ride around on his three wheeler and crash into the wall or roll out in the street or whatever, but
 
<strong>Michael Hingson ** 14:21
Curtis has to learn to listen.
 
</strong>Peggy Chong ** 14:24
I don't think that's gonna happen.
 
<strong>Michael Hingson ** 14:29
He's not nearby, is he? Oh,
 
</strong>Peggy Chong ** 14:35
catch it on the podcast. Oh, he
 
<strong>Michael Hingson ** 14:36
will. But, but still, but, but even so, he did get to explore, which is, you know, what's really important? And I think that the blind people who have the most confidence or who are the most outgoing are the ones who were really given those opportunities by their parents. I believe. So, yeah, sure. So you didn't go to college, you You did other things, which is cool, and exchanged coupons. I've never been much of a coupon collector, and even with online coupons, I don't do nearly as much of that as I probably should.
 
</strong>Peggy Chong ** 15:14
Well, I don't do that anymore either,
 
<strong>Michael Hingson ** 15:15
but Instacart is our friend. Yeah, that's true. I did
 
</strong>Peggy Chong ** 15:19
go back to college for a while, and it actually was a really big boost in my self esteem, because I went back to college thinking, I've got to start over. Got to start from scratch. And so I took the basic courses that you take when you're a freshman, and I aced them, and I was, I was quite surprised at myself, so it gave me, it gave me a lot more confidence in myself to go ahead and try new things. I got out more into the community, joined the neighborhood group. I wrote letters, wrote articles for newsletters, and really start to come into myself, probably when my daughter was about 10.
 
<strong>Michael Hingson ** 16:10
And she's surprised how much you've learned over the years, right?
 
</strong>Peggy Chong ** 16:13
Well, I was pretty dumb there between her 18th and 21st year, but I got pretty smart after that. Yeah, there you go. Yeah. And since she's 45 now, you know, I've been smart for a while. What a relief. No kidding, I feel very lucky when I look at the relationships that I read about in all these families that I research, and the dynamics of the families and how kids don't get along, and they never spoke to their parents after they were 22 or whatever. And I think, gee, you know, I got my fighting with my daughter all done by the time she was 21 now we're friends, so that's good,
 
<strong>Michael Hingson ** 16:52
yeah, which works out. So when did you start getting interested in this whole business of researching blind ancestors and learning about the history of blind people.
 
</strong>Peggy Chong ** 17:05
Well, that actually started in my 20s. The NFB of Minnesota owned a home for the blind, and we decided that it was it was past its time. We did not need segregated housing for blind people, so we were going to sell the property. That meant you had to clean out the building. And there was a lot of stuff in there, and they had kept the National Federation of the Blind of Minnesota, started as the Minnesota State organization of the blind, and in 1920 so they had some correspondence going back to 1919 and they kept everything. I mean, it was really cool. I was given the job of going through all of the boxes and file cabinets and getting rid of stuff, because we were going from this three story building to 1000 square feet office, and has to all fit, so everything had to go into one file cabinet, and I'm and they gave me the job because I had grown up in The blank community, and as a kid, I had known the people from North Dakota and Minnesota who were the blind newspaper dealers, the blind rug weavers, the blind door to door salesmen, the blind janitors. And they thought I would recognize people more than the rest of them would. So I'm going through stuff and pitching and pitching and pitching all this stuff into the trash. Every so often I stopped to read something, and one of the letters that I read was from the early 20s, from one of the board members to another one, describing their meeting with our blind state congressman, our blind US congressman, excuse me, and of course, they don't tell who it is. I didn't know there was a blind congressman, so I put that aside, and I started to pay more and more attention, so that blind Congressman became my first, what I call ancestor. I kept information that I had found here and there, kept those letters and put them in a box, and I went after who, what turned out to be Thomas David Shaw, who was the blind congressman who was working on a bill called the Robbins bill that would have been kind of a rehabilitation bill, putting some things together that would be similar to what our Randolph Shepherd vendor program is today. That bill didn't go anywhere. Um. But he then became a US senator, and he was one of two blind senators in the US Senate in the 1930s the other being Thomas prior gore. Thomas Shaw was killed by a hit and run driver just before Christmas of 1935 and he's a great ancestor to start with, because he had all this mystery around him, and you just had to know. So the driver of the car got out after he driven about a half a block and yelled back, well, he shouldn't have been in the street anyway. Now he was with his cited aid him one of his legislative aides, who was also hit and seriously hurt but but did survive that aid wrote a book about 20 some years later, as did the daughter of a newspaper man from Minneapolis who was killed in the very same way two weeks before Shaw was killed, and that newspaper reporter moved into this apartment a couple of weeks before he was hit by a car out of Thomas Shaw's house in Minneapolis because he was being harassed for the article He was working on about the mafia infiltrating the Democratic Party, and Shaw was helping him with this article. And so Shaw's family believed, as did the daughter who wrote the book about her dad, the reporter, as did the person who was with him that day, they all said that, you know, it was a he was deliberately hit, a man who hit him, he was deliberately hit because, if you talk to his grandson or his daughter in law, that they they believe it was a contract hit. But the man who hit him, who was unemployed. This was, you know, the middle of the Depression. He was unemployed, and all of a sudden, couple of years later, he has a brand new house that's paid for. He has no job. His children are in private school. They go on to college. He has no job. Where'd the money come from? Everybody wanted to know, and it was so he was somebody who I researched a lot, and that's before computers, and that was before you had an opportunity to go online, and before things were digitized. So you had to always go someplace and have somebody look it up for you. And a lot of times I would call and I would say, Well, can you read it to me over the phone? I didn't tell them I couldn't read it myself. I just asked them to read it. And I was surprised how many times people did read it, read articles to me, read them, the collection information to me, and so on. So he was my first ancestor. And because he was probably somebody I researched for good 30 years, I kind of got that in my blood, and then in about 2000 I decided I was going to do my family tree <a href="http://ancestry.com" rel="nofollow">ancestry.com</a>. Had just gotten started, and I thought, well, you know, why not? Keeps me busy for the winter. That is, it's it is worse addiction than chocolate or coke. I am here to tell you. I have been a subscriber of <a href="http://ancestor.com" rel="nofollow">ancestor.com</a> for a long time, and by and large, things are fairly accessible with that, unless you want to read the original document, because things were mostly handwritten, and these are scanned images, pictures of the originals and so on. But I'm surprised how many people are transcribing for their family trees, the information, the articles, the pieces from the books. So sometimes I get into things and it's already transcribed for me, I'm really kind of impressed
 
<strong>Michael Hingson ** 24:17
that works out very well.
 
</strong>Peggy Chong ** 24:18
I think so. So I was one who didn't like history in school because it didn't apply to me. And the few things that I had saved from Minnesota, you know, that applied to me because that was an organization I belonged to, and some of the people I had known. So I started with some of them because it applied to me. But once I really got into the family history, I just really got the bug. And when I would stall out on my family, I'd reach into now this collection that was more than a box or two of stuff that I have been collecting. And. Say, Well, I wonder what I can find about this person. Wonder what I can find about that person. And I took all these classes on how to research through the genealogical societies, several of them, and because it was when computers were not really used for genealogical research, they gave me a lot of information on the techniques that they use so they don't have to travel. And I used all of those techniques, and a lot of them are very great techniques that a blind person can use because for a $15 donation to this Genealogical Society, or this History Society, or this public library, there's some volunteer that's just willing to dig into something and find out what it is I want to know, and then they'll send me a nice email back, or a bunch of papers in the mail that I'll have to scan. But it's been really interesting to find out how easy it has been to dig into a lot of these old documents with the help of other people who have no idea that I'm blind at all,
 
<strong>Michael Hingson ** 26:13
which, which is, of course, part of the issue. They don't even know you're blind.
 
</strong>Peggy Chong ** 26:18
No, they have no clue. But they would do that for someone else. Yeah? So, yeah, I just take advantage of the opportunities that are already there and maximize them to my benefit.
 
<strong>Michael Hingson ** 26:31
So what are some of the early stories that you found that really fascinated you and that you found interesting that you've published?
 
</strong>Peggy Chong ** 26:41
Well, the one that just came out this month about Helen may Martin, the blind and deaf woman who was a concert pianist, is a fascinating story to me. And here's another example of this. Is a blind and deaf person who was born in 1895 the schools for the blind didn't take a blind and deaf student, and the schools for the deaf didn't take a deaf and blind student. In many parts of the country to get in as a deaf blind student, you either had to have a lot of money, or there just happened to have, happened to be somebody who was donating extra money at the time. You just happened to have a teacher that was skilled in working with one on one with a deafblind student. So Helen may didn't have that. She was born in Nebraska. The Nebraska school for the blind and deaf didn't want or the Kansas School for the blind and deaf didn't one of the Missouri School for the Blind in the School for the Deaf didn't want her, so her mother decided Helen is going to grow up and she is going to be the best of whatever she can be.
 
<strong>Michael Hingson ** 27:53
There's mom again. There's the family again. Well, mom
 
</strong>Peggy Chong ** 27:56
was a music teacher. Dad was a salesman who was on the road a lot, but he was also musically inclined, and they had a piano in the house. Mom taught music, and she kept Helen with her a lot. And Helen thought this was a game on the piano the keys and doing it, so she wanted to learn the game too. Mom, had her put her hand on the piano to feel the vibrations. Later on, it was the heel of her foot to feel the vibrations and how she would press the key harder and the vibrations of the piano were more full. When Helen started to really learn how to play the pieces, her mother would teach her with one hand, then the other, and they would put it together. And then her mother started to explain musical notes by using beans. A whole note was one bean. A half a note was two Beans. Quarter note was four beans. And explained how that worked to Helen. Then they would play these pieces, and the mother would say, Well, this is a song about the flowers, or this is a song about someone's life. And so Helen needed to know the story, and then the music had feeling her emotions. She understood the music better, and she learned to play with feeling as well. And when she was about 18, she wrote to the schools for the blind, asking again to have somebody come and teach her. Now, her mother was a smart woman. She knew there were magazines for the blind, and so she wrote and got everything she could find. Well, somewhere in New York point, somewhere in Braille,
 
<strong>Michael Hingson ** 29:56
Moon type and all of this. Hmm. And
 
</strong>Peggy Chong ** 30:01
so Helen learned several different ways to read. Her mother learned some of it and taught Helen. And then Helen, through reading these magazines, learned to read much better.
 
<strong>Michael Hingson ** 30:16
Let me stop you for a second, because I think it's important that listeners understand. You know, Braille was developed by Louis Braille in 1824, but it was quite a while before Braille itself was adopted. And one of the things that a lot of schools and people did early on, if you will, was assume that blind students could learn to feel raised regular characters, and then when they discovered that wasn't working as well as it could, other kind of languages were developed. Says Peggy said New York point and I said Moon type, which are two different languages, if you will, of raised characters that are somewhat different from Braille than it was a while before people realized finally that there were advantages to what Braille offered, because it was a very simple in a sense, dot configuration, but people could learn to read it and learn to read it well and read fast with it.
 
</strong>Peggy Chong ** 31:18
New York point was two dots high and four dots wide, right. And the New York point was started in New York, of course, with the schools there, Perkins, the Perkins School for the Blind, which began in the 1930 in the 1830s used the raise print system. They had their own printing press and everything. So they had all of the equipment to print their own books. Therefore they were invested in more ways than one into that raised system. The first school that actually taught Braille in this country was the Missouri School for the Blind in 1860 so Braille didn't quite catch on here. New York point had caught on, and what had spread across, especially New England and the East Coast, far more than Braille, the Braille did, which is why the Matilda Ziegler, what magazine was in Braille. Some of the religious magazines were Matilda Ziegler, I'm sorry, was in New York point at first, before it went into Braille. So
 
<strong>Michael Hingson ** 32:33
why do you think Braille finally caught on?
 
</strong>Peggy Chong ** 32:36
Well, it had a lot to do with money, but it also had to do with the fact that, you know, the schools for the blind, up until probably about the 1860s did more lecture and answer, question and answer, and that's how you learn they're just they didn't have either the money or the printing press or the access to actual tactile books for the kids. So the teachers themselves would lecture, and they would memorize and recite a lot more than than the sighted children did in the schools, although my dad tells stories about how they didn't have school a lot of school books, either in his school when he was growing up. I don't know, maybe that wasn't so different. But when Helen was reading things, she was getting some magazines from France, because Europe, England had publications in braille, and they would they could be received here in the United States. So her mother signed her up for those signed her up for newsletters coming out of California. California was quite a literate state in that the school for the blind, the school in Berkeley, the Institute for the Blind, they all had printing presses so that they could manufacture their books and share them. So Ohio was another place that her mother got her books Helen's books from as well. So she got all this material encouraged Helen to read and read and read, and she also taught Helen to type at the age of six, because her mother knew how to type. So her mother taught her how to type again. It was kind of a game. The keyboard was a game, and she learned to type quite well, so she kept a diary in print, and she wrote articles her mother would read to her, and they developed, at first, their own sign language, and then her mother and her sister. Her learned sign language, and they would spell into Helen's hand. Now, her dad died when she was about 1220, her sister was about 12 at the time, and so the mother had to go back to work. She became a seamstress. She had her own shop. She sewed dresses for people in town, and Helen learned how to do that. Helen had learned how to cook. She was constantly by her mother's side, so when her mother went to work, she was in charge of the house. Her mother got her classes at conservatories of music. Her mother went with her and translated into Helen's hand what was being said for the class. She never graduated from a conservatory, but because of her exposure, people were like this. She's deaf and she's blind and she's playing the piano. This is so amazing. She plays it with feeling. And so she would get a little concert here, and a little concert there. And pretty soon it expanded, and her mother thought, well, let's see where it goes, you know? So she started promoting her daughter, getting her all these concerts. There were all these professionals musicians, educators, even from the schools for the blind, who would come and watch Helen perform, because they just couldn't believe a deafblind person could do this. And when Helen would travel, she had the same experience. Her mother would send ahead all this information about Helen may Martin, the deafblind piano pianist who is going to perform, and there would be the announcement in the paper. But many times, the reporters didn't believe that Helen was deafblind, so they didn't put the article in. They would wait till after the performance, and then there would be the article about Ellen Mae Martin, and I went to see her, and she really is deaf and she really is blind, and she plays beautifully. Ripley's, believe it or not, had a program on the radio. He also had a Ripley's, believe it or not, theater in New York, and he sent someone out to check out Helen and see if she really was a deafblind pianist. And discovered that she was, and he brought her on her show. She was well received in New York, and got a multi week contract to perform at his, believe it or not, theater in New York. So she was in New York for quite a while, several months, performing for many concerts and many theaters in New York. Helen died in 1947 so she was like about 5252 years old, so she wasn't really that old. And her sister died in 1939 who was much younger than she was. So Mrs. Martin ended up out living all of her children, neither of Helen or her sister ever married or had children. So her mother ended up, not in poverty, but she certainly was not a wealthy woman when she passed away. But before she passed away, she supposedly gave all of Helen's diaries to some historical society, of which no one can find, which I'm hoping they're in a back box behind the furnace somewhere, and someday they'll be unearthed, because that would be fascinating, the little bits of her journal that were recorded in newspapers. She wrote very well. She had a very strong vocabulary. Some people equate deaf people with having a smaller vocabulary. That was certainly not the case with Helen, and Helen has been somebody that has really touched a lot of people. When you think about what you can and cannot do, nobody told Helen she couldn't. Nobody said, you know, as a deaf person, probably the piano is not something you should try to take up. But encouraged her because she had an interest, and worked with Helen's interests, and worked with what Helen knew, and her mother did that and encouraged her, made sure she was literate because she was a lot older when she went to school, really, when she went to school, she. Took about five years to complete the academic courses at the School for the Blind, and she did get a certificate of graduation she was older than the rest of the students. Her mother had blind pianists come and work with Helen while Helen was growing up, so she had music teachers, and she found some deaf students, graduates from the schools for the deaf, from other states, sometimes Kansas, who would come and work with the family. That's how they learn sign languages. So Helen's mother was extremely important with making Helen who she was I wonder
 
<strong>Michael Hingson ** 40:40
if she ever met Helen Keller. Yes, she did.
 
</strong>Peggy Chong ** 40:44
They both met when they were adults. Helen may Martin had written to Helen Keller, and Helen Keller had heard about the blind woman who was the pianist, the blind and deaf woman. So when Helen Keller went on one of her tours. She went to Nebraska, and Helen and her mother went and stayed with a relative and got an audience with Helen Keller. The Of course, Helen Keller was always followed by reporters, and so they reported on the meeting of the two Helens, and they called Helen may Martin, the second Helen Keller, well, Helen Keller was not happy with that. She said, Are you kidding? She is not the second Helen Keller, she has far exceeded everything I could have ever done.
 
<strong>Michael Hingson ** 41:38
I can see her say that, yes, it
 
</strong>Peggy Chong ** 41:40
was just, it was really wonderful. She scolded the reporter, and that reporter didn't report on the scolding, but another reporter reported on Helen Keller scolding the reporter for saying that she was the second. Helen Keller, and don't you call her at the second? Helen Keller, yeah,
 
<strong>Michael Hingson ** 41:59
you know, it's interesting that you, you clearly worked at this pretty hard and found a lot of information about her, even so. And you're you're right. It would be nice to find her journals and the other things, and I bet you will at some point, they're somewhere.
 
</strong>Peggy Chong ** 42:15
I think so I think they're somewhere.
 
<strong>Michael Hingson ** 42:20
Now I have to go back to a story that you talked about a little bit on our first unstoppable mindset episode, because you said something here that brought it up, and that is that Helen may Martin learn to type, tell us about the history of the typewriter. Will you? Oh, I love to I know it's a great story.
 
</strong>Peggy Chong ** 42:42
When I go to talk to the students who are at agencies for the blind learning to be blind people when they're in their adjustment to blindness, training, a lot of them, oh, talk about how difficult the computer is because it's so difficult you can't see the keys. And I love to tell the story of the invention of the typewriter, because it was an invention for blind people. And we have forgotten that as a society, the typewriter was the invention of a man who was overly friendly with this Countess, married to this count. The Count wasn't attentive enough for the Countess, so she had to find other interests, friends, but they would write back and forth. Now the problem was the ladies in waiting who wrote the letters to her friend, her special friend, showed them to the count, and that just, you know, wasn't a good thing. So, and they also didn't get delivered either, because if the count didn't like it, he had the letters tried, so he invented this device where she could type out the letters and then send them to him without having a ladies maid between them. And it caught on the schools for the blind in New York, especially the schools for the blind taught typing at the school and their students by the late 1880s and early 1890s were going to state fairs and the World's Fair demonstrating the typewriter for the Remington company as something that really would help the gentlemen who were secretaries in the office. Lady secretaries were not quite yet the thing and
 
<strong>Michael Hingson ** 44:42
would have helped Bob Cratchit Anyway, go ahead,
 
</strong>Peggy Chong ** 44:46
you never know. Do you humbug? I love that story. Yeah, but yes. So their students graduated, were really good typists and. They saw to him that they got put into insurance companies, law firms, and highlighted their students as typists. And the typewriter was also catching on really well in the business community, because now you didn't have to decipher some of that handwriting. And believe me, that handwriting that still exists from back then is very difficult, always doing to figure out just
 
<strong>Michael Hingson ** 45:27
handwriting of old days or days of your that is hard to understand. So I'm told,
 
</strong>Peggy Chong ** 45:33
No, it's today's but yes, well, and they're actually teaching handwriting again in school. A little side note is that I have a lot of volunteers that have been transcribing documents for me from about 1915 to about 1980 from the collection of old files at the Colorado Center for the Blind that we unearthed and we found we could not use high school students and some younger college students because they couldn't read handwriting. We had to, we had to go into the retirement communities to find our volunteers who were very good, by the way. But anyway, so the typewriter has was really the communication material, tool that was used by so many blind people for a long time, and I think we got away from that now, where we have to have special keyboards for the blind. Some places are really insistent on that. Some blind people are insistent on that when you were meant not to look at the keys. That's why the two little bumps on the F and the H are there is so that you could orient yourself and continue typing looking at the paper. The sighted ladies would look at the paper and type their material and not have to look at their keys. So something that we have forgotten, and you know, like the scanner, is, you know, a product that was originally designed for blind people. We forgotten that, I think, in our society as well. But I like the inventions that blind people have contributed, such as cruise control. That was an invention by a blind man to make the cars in his lot stand out from the other car dealers in his small town. There was a man in Minnesota who had lost his hand as well as his eyesight and part of his hearing. He went to the summer programs for adult blind people at the School for the Blind in the 19 late 20s, early 30s. There were no programs for adult blind in the in the state, really at that point, unless you wanted to make brooms. They suggested that he become a piano tuner. And he said, Well, you know, I really wasn't very musical when I had my sight and my hearing, I don't really see how I can be a piano tuner if I can't hear it and I only have one hand. So what he got out of those summer programs, though, was he met other blind people who gave him job leads, and they told him to go to this broom factory in Minneapolis, because it was owned by a blind guy. And he employed some blind guys and sighted guys as well. So he went up there, and this is during the Depression, and the guy said, you know, I really love to help you. I don't need anybody in the factory. I have all the blind salesmen. Most of his salesmen were blind. I have all the salesmen that I can use for this area, but you know, if you want to branch out and head out to like, say, North Dakota or South Dakota, I'd be glad to hire you. And probably thought he'd never heard from the guy again, but the guy came back and says, Well, I found another guy. He doesn't have a job, he doesn't have a home, but he's got a pickup. So the two of them bought as many brooms as they could put into the pickup, and they headed out. Sold all the brooms. They came back. The two men, in a couple of years, earned enough money where they both bought property, and this guy, he bought the property, and what we would call today flipped. It bought a duplex and got renters in. It continued to sell brooms until he really became pretty handy at flipping houses, buying and selling property. So he got kind of tired, though, because, you know, he's now, like, close to 50 years old. Wild, and he has to change the storm windows on the house in Minnesota. Have to put on the screens in the summer and the storms in the winter. And he's climbing up the ladder. He's only got one hand trying to change the windows on the second story. And thought, There has got to be a better way to do this. I really don't want to keep climbing up this ladder. So I talked to this other guy, a blind guy, who was a furniture builder, had his own furniture shop. And he told the guy, this is my idea. I want to design a window where it comes in on a hinge, and then I can just reach in, pull in the storm, clean it, put it back, and they invented this window. He built a few of them on his own, demonstrated that it worked, put it in his house. This window company came along, bought the patent and the blank, I never worked again. He didn't have to work again. The neat thing though, was when he went blind, his wife had passed away a couple of years before, and he became very depressed, lost his job, lost his house that he had paid for his relatives, and the county came and took his three children away. When he sold his patent, he got two of his children back. His oldest child was now in the service and serving in World War Two. But he got his children back. He provided a home for his mother. He actually remarried again, you know, a man who just came back from nothing, and then out of his own need, created this window that many houses in the Midwest, the older houses built in the late 40s and 50s, have those windows that you pull in on a hinge and open up, clean them and close them
 
<strong>Michael Hingson ** 52:03
back out. Now, of course, we have dual pane windows and other things like that. But, yeah, yeah, so, so who invented the scanner?
 
</strong>Peggy Chong ** 52:12
Well, that was Ray Kurzweil. I
 
<strong>Michael Hingson ** 52:14
just wanted to see if you'd say that it's interesting. Kurzweil
 
</strong>Peggy Chong ** 52:19
is an interesting guy, you know, he is still alive and still very concerned about blind people, and active in the blind community, providing funds for scholarships and so on. We correspond, yeah, and he had this wonderful idea in the 70s to provide a scanner that would read to the blind, and it was as huge. I mean, it was bigger than my washing machine.
 
<strong>Michael Hingson ** 52:48
Yeah, the whole thing weighed 400 pounds, not too gosh, yeah,
 
</strong>Peggy Chong ** 52:51
the library, the public library in Minneapolis, bought one. Unfortunately, not a lot of people used it because they locked it up because they were afraid it was going to get broken.
 
<strong>Michael Hingson ** 53:03
That makes sense somehow. Yeah, right. It's, it's interesting, though, also to try to describe how the scanner worked, because you, you can't really say it took a picture like you would do today with a phone. No, because the way it worked was there was a piece of technology called a charge couple device. Won't go into the theory of that, but basically, the scanner would move up and down the page, like an inch at a time, scanning across, then dropping down, scanning back, dropping down, and so on, building up an image that took almost a minute to do. And then the computer would take probably anywhere from depending on the complexity, 20 seconds, to 30 or 45 seconds, to process it. And then it would read out loud.
 
</strong>Peggy Chong ** 53:52
But it worked, and you had access to that book right, and
 
<strong>Michael Hingson ** 53:58
you had access to that book right away, and it worked. And of course, it did get better over time. And then Ray was also very much involved in unlimited vocabulary, voice input and other things. So you mentioned two blind senators. Were there any other blind national politicians.
 
</strong>Peggy Chong ** 54:22
There were five blind congressmen all together. There was Thomas Shaw and there was Matthew Dunn. He served from 1935 to 1940 he was the last of any of our national representatives as blind people. And Matthew Dunn came from Pennsylvania. He was an interesting person because he did really he was interested in politics, but it was not what he wanted as a career, but he did it because he was a part of the. The Pennsylvania Association for the Blind, which was one of the original affiliates of the National Federation of the Blind. They were very concerned that the welfare system in the country was going federal, which was a good thing and a bad thing, a good thing if it was done right, a bad thing if it was not. And they knew from just Pennsylvania alone, how a charity system, a welfare system, a poor house system, they had all these different types of programs to serve blind people, as far as financial was concerned, and they had many situations in their state where if you lived on one side of the street as a blind person, you could get maybe $8 a month if you lived on the Other side, maybe only two, because you crossed a county line or you crossed out of the sea. And so they wanted to have some input on a federal level to all this, these pieces of legislation, Social Security, the rehabilitation legislation that was being bandied about, they wanted to have some input into it, to make sure that it wasn't a charity, that it wasn't for the poor, that it was something that would make you have A step up, that you could get out of poverty, that you wouldn't be stuck there, that you would have an opportunity to get a job, that you would have an opportunity to go to school and still get some financial support, that you could own your own home and maybe still get some financial support, because if you were a blind person in Pennsylvania, in some parts of the state, and you went blind at, say, 40 years old, your house was paid for. You had to sell that house or that asset in order to get financial support. And they wanted people to have a right to protect what they have so they can get a step up and get back to work. And Matthew Dunn was sent there by the blind people, and he campaigned on those issues, about wanting to go to Washington to make sure that the new laws regarding social security rehabilitation would provide people an opportunity to progress, rather than stay at home, remain in poor farms, remain in nursing homes. So he was, it was an interesting sort
 
<strong>Michael Hingson ** 58:01
and it's a battle that still goes on today. For
 
</strong>Peggy Chong ** 58:06
you know, as much as we look at history, you know, if you don't know your history, you're bound to repeat it. And you just look at things, and they just cycle through and cycle through. I remember in the 1920 minutes of the NFB of Minnesota. Back then, it was called the Minnesota State organization the blind. There were three resolutions that were just about the same as three of the resolutions at the 1995 convention. We haven't gone very far have we
 
<strong>Michael Hingson ** 58:40
not in some ways, you know, we have been doing this mostly an hour. But I can't end this without saying two things. One, we'll have to do another one, but, but the other one is, tell me a little bit about your recent trip to Washington. That had to be fascinating. It was
 
</strong>Peggy Chong ** 58:59
fascinating. I went to Washington knowing very little. What I thought I knew turned out not to be what I should have known. I came across a newspaper article about, oh, four years five years ago, five years ago, I guess, now, about a blind guy, a broom maker, who had gotten an award from the Harmon Foundation, and I couldn't understand why he got the award, because it didn't really say why he got the award. He just got an award. Well, I didn't find out much about the broom maker, so I decided to look in the Harmon Foundation, and what I had learned online was that the Harmon Foundation had given a lot of support, financial awards, loans to the black community who were into art. And I couldn't figure out how this broom maker, this white guy, Bloom. Broom maker fit in, and there was nothing online about it, until I got into the Library of Congress and found the Harmon foundation collection. And I looked at that and went, Oh my gosh, there must be a lot of data there, because the Harmon foundation collection goes from 1913 to 1965 there's 122 boxes. 14 of them are for this one program. Now there's about, oh, maybe 20, 3040, programs that the Harmon Foundation also has in this collection, none of them have that many boxes connected with it. So I thought I had hit a gold mine, and then way I did just not what I anticipated. The first two days, I spent 11 days in the Library of Congress. The first two days, I took the boxes chronologically and could not figure out what the heck was going on, because it none of it made sense. None of it fit into the stuff I knew about the program and the strangest stuff were coming up. People were writing on behalf of a school for the blind, or a public school area wanting a playground for the School for the Blind, and I'm thinking now in an awards a literary award program, why would you write and ask that? And then there were all these letters from blind people wanting to go to college and asking for a loan. And again, I thought, what? That just doesn't fit. So it took me till the third day before I got an understanding of exactly what was going on the Harmon foundation. William Harmon was the chair. He decided in 1927 he wanted a new program that would provide awards to blind people, much like their literary program that was providing scholarships for college students. They had a essay contest for farmers down in the south, and they would award them money to beautify their their property. They also had this program once I saw their newsletters where they had provided within like a five year period, over 50 playgrounds to schools or Communities for Children. And so it's starting to dawn on me that there's this group of people who've done their research on the Harmon Foundation, and there's a group of people that haven't done their research. And then there's what's going on with the award the Harmon foundation knew they had to reach out to the blind community. Part of their structure, when they were doing new awards, and they did many, was to reach out, put an advisory committee together with sewn from the Harmon foundation and those in that community in which they were trying to enhance so they wanted to reach out to the blind community. They found the Matilda Ziegler magazine, and they had the editor as one of their advisory committees, and they reached out to the American Foundation for the Blind, and ended up with a few of their representatives on that advisory committee, their normal process, the Harmon Foundation's normal process was then to take this advisory committee and then reach down into the community and have all these nominators who would take the applications for the awards and seek out applicants. Get the applications filled out, get the supporting documents filled out. For example, in their their farm and land beautification, one photographs needed to be taken sometimes, or they needed to get the names of some of the plants they were using. Sometimes, fruits and vegetables were sent to the Harmon foundation to show, hey, look how good my garden went, that kind of thing. So the nominators were to make sure that all of that was completed before the application was then sent in. That didn't work the application process. The Harmon Foundation put the application together, much like their other programs, and sent it to the advisory committee, and there were about 12 different versions of it after I went to the advisory committee in the Harmon. Original version that they had asked for award. They were going to give out 100 awards in total, and there were about eight categories, and they were going to have an award for the person who submits this great work of literary work, they were going to have an award for people who wrote essays about how they have made a difference in their life, how they made a difference in other people's lives, as blind people, and especially in that one, there's a little sub noted, and it says, when it's talking about what you might include in the essay, which is usually only about a paragraph it mentioned, and talk about how, as you progressed, your posture got better, your became more involved in the community. Well, the advisory committee ended up pulling all of that out. So the final application had a page of, is this person neat? Is this person polite? What is the posture of this person? All these personal things that when the blind people who were reading the Matilda Ziegler magazine, because Matilda Ziegler put all this information about the awards, they did a lot of promotion about the awards. They sent in essays from their previous editions of their Matilda magazine to the Harmon foundation to say these are the kind of essays that blind people can write, and they can tell you about how they have made a difference in their lives. They've made a success of this career. They have been instrumental in building their community school or their community church. But the Matilda Ziegler magazine people got the application and filled out what they thought was important, the the references and so on. And they get to all this stuff about their personal behavior, and one lady writes in and says, you know, I'm submitting my essay, but I'm not going to fill out these pieces because I don't think it has any bearing on whether or not my essay should be, should be judged on that. So I'm, I'm getting the drift here that the people that were sending in essays were not completing their application. The deadline the applications were sent out on April 15 of 1928 the deadline was August 15 of 1928 AFB provided a list of all of the organizations, the mailing list of all the names, organizations, schools, workshops for the blind, and the Harmon foundation sent out letters asking all of their these agency people to be the nominators. The AFB did not do that. They didn't write separate cover, hey, we're participating in this Harmon Foundation award, and we want you to support this award, be a nominator, and we want you to help fill out these applications and send them back so these principals at the schools for the blind or in the public schools who oversaw the program for public schools or the director of a workshop,
 
<strong>Peggy Chong ** 1:08:51
they they would either totally ignore it, or they would write back, well, sure, I'll be a nominator. I don't know what it involves, but you can use my name. So come August 15, the Harmon foundation doesn't have enough accepted applications to fill the awards, so they they're contacting AFB and Matilda Ziegler, what do we do? They extend the award for children and for been blind for two years. How has how have you progressed in two years to November 1, they still don't get enough because what happened is, especially with a lot of these schools, they saw it as a charity award, not a literary award. And so they would send the application in, partially filled out, and say, this student deserves this award because they came to the school and they only had one set of clothing, and we have been needing to support the student, or you need to give the student an award. Because they're an orphan,
 
</strong>Michael Hingson ** 1:10:02
the AFP doesn't really do a lot of service to help this project along. Well, did
 
<strong>Peggy Chong ** 1:10:07
they? No, it did not. It did not, which is a something
 
</strong>Michael Hingson ** 1:10:11
that we find fairly typical. But anyway, well,
 
<strong>Peggy Chong ** 1:10:14
you know, I think the the Harmon foundation figured that out by the end of the summer of 2028 and then Harmon dies, and so the foundation is kind of put into a little bit of a tizzy. What are they going to do? They decide to carry on the blind award only because it was one of William Harmon real last, enthusiasm, excitement for something he was excited about. So they try, and they start to reach out to people, or they reach out to the people whose applications they had rejected because they weren't filled out properly, or they didn't have the references and so on, and try to get these applications filled out. So they set a deadline of like the fall of 1929 and they still don't have enough, and they're still pulling teeth, and now they're writing back to Thomas Shaw again. They're writing to the heads of the Minneapolis and the St Paul public school systems that have programs for the blind whose names they have saying, Hi, would you mind sending in an application for this Harmon award for Thomas Shaw? Can you fill this out and send it back to us, and they get the letters back saying, Well, you know, he's not a student here. Yes, we know who he is, but you know he's not involved with our school, so you know very much. Nope, there's no interest in it. And what I'm finding I've got a lot more of checking and rechecking and figuring out and who sent in what references and so on. But one thing that has kind of stood out to me already is that there's a woman I've written about before. Her name is Emma mast and she was a coffee taster for Schilling company, and purported to be the best coffee taster in the United States for 25 years. And the coffee business does not dispute that. She was nominated by her sister. Our August Schilling who owned the company wrote this glowing reference letter and sent in their Schilling promotional book that highlights her in it for about two or three pages. And, you know, Schilling owns, I mean, they have a lot of things, not just coffee spices and everything, but she got a couple of pages in this book, and no other staff person did. Her direct supervisor did. Some community people wrote in letters of reference. Her sister dotted all the i's, crossed all the T's, and Emma didn't get an award. But I'm finding this other lady from Washington State, who went blind later in life. In her early 30s, she was a teacher, and she did little tutoring on the side, but she learned to make rugs and baskets and decorated her house. And so she gets an award, but I think her references came mostly from the blindness system. So I'm really interested to dive into this more and see the people who got the awards. Were they coming from the blindness system, where the blindness system people were supporting them, and the awards that the applications from blind people or for blind people that weren't necessarily involved in the blindness system, were they the ones that got nicked? I am going to find that very interesting. I've run across some really interesting letters already in this collection that make me stop and go, Oh my gosh.
 
</strong>Michael Hingson ** 1:14:24
Well, we are going to have to do another episode to find out what happens with that. Find out other things that you did in Washington and other things that are going on with all of the the studies that you have. We've we've actually gone well over an hour. Yeah, we have that's okay. Well, that's okay, but I want to thank you for being here, and I want to thank you all for listening to us. This has been great. I hope you enjoyed it.
 
<strong>Peggy Chong ** 1:14:52
And if you want to get on my email, I was just going to ask you,
 
</strong>Michael Hingson ** 1:14:55
how do people you know I wouldn't do that to you. So tell. People how they can reach out to you, learn more from you and and get on your email list. Please, just
 
<strong>Peggy Chong ** 1:15:06
shoot me an email to the blind history lady. That's all one word, the blind history lady@gmail.com and I will be glad to add you to my monthly email list. And
 
</strong>Michael Hingson ** 1:15:19
I will tell you no subscription fee, and I will tell you that she does respond if you ask a question, because she responded to me. Well, I hope you enjoyed this. Everyone reach out to the blind history lady@gmail.com and I'd love to hear from you. Love to hear your thoughts about today. Please email me at Michael h i@accessibe.com M, I C, H, A, E, L, H, I at, A, C, C, E, S, S i b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, M, I C, H, A, E, L, H, I N, G, s, o, n, what I would ask is, wherever you're listening, we would really appreciate it if you give us a five star rating. We value very highly your your ratings, and love those five star ones. Love to hear your input, your thoughts. Please review this podcast and for all of you, and Peggy you as well. If you know of anyone else who we ought to have as a guest on unstoppable mindset, please introduce us. We love it. So once again, Peggy, I want to thank you for being here. This has been a lot of fun.
 
1:16:27
Thank you very much. It has.
 
**Michael Hingson ** 1:16:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind History Lady: Part Two with Peggy Chong</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2d617c68-0fe6-47b1-bb8d-8c5427b92099.mp3?source=rss&amp;ext=asset.mp3" length="29836535" type="audio/mpeg" />
<itunes:episode>285</itunes:episode>
</item>
<item><title>Episode 284 – Unstoppable Adaptive Sports Advocate with Michael Rosenkrantz</title>
<guid isPermaLink="false">https://pinecast.com/guid/16b34fb4-6660-4233-89f6-839342e925c4</guid>
<pubDate>Fri, 15 Nov 2024 10:00:27 -0000</pubDate>

<itunes:duration>01:04:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/be7224e7-4244-4947-a4b7-d32a9a79bf48/UM284-Michael_Rosenkrantz-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time, Michael Rosenkrantz grew up in California and had, what he says, was a normal childhood. I would say that Mike grew up as a very curious individual. He went to college at the University of California at Irvine, and then, after receiving his Bachelor’s degree, went East to Boston where he attended graduate schools at Northeastern University and Boston College. He earned Master’s degrees in Sociology and Business.</p>
<p>Michael then traveled around the United States quite a bit working in part for various nonprofit organizations. In 2009 he moved to India where he worked for the National Trust and became involved in helping persons with disabilities. By 2011 he had found himself involved with adaptive sports. He not only worked to help persons with disabilities become active in sporting events, but he also began working to educate others about becoming more inclusive.</p>
<p>He eventually moved back to the States where he continued to promote adaptive sporting efforts. In 2019 Mike was a co-founder of SoCal Adaptive Sports. He will tell us about the organization. Even more relevant, Michael discuss Inclusion and its importance.</p>
<p>This episode is not only quite inspiring, but it also helps put a lot of issues surrounding persons with disabilities into perspective.</p>
<p><strong>About the Guest:</strong></p>
<p>Michael Rosenkrantz has been working in the adaptive sport space since 2011 when he learned about wheelchair basketball.  From 2009-12 Michael volunteered/worked as a Voluntary Services Overseas Volunteer with the National Trust which is part of the Ministry of Social Justice and Empowerment-Government of India.  He then worked in Nepal from 2012-16.  Coming back to the US Michael was an Assistant Women’s Wheelchair Basketball Coach at the University of Arizona and co-founded Southern Arizona Adaptive Sports.  He then went onto to work in North Carolina with Bridge II Sports and moved back to California in 2019.  In 2020 he co-founded SoCal Adaptive Sports and has been the Board President and Executive Director.</p>
<p>Bio-Michael see greater societal inclusion as a social justice issue, having learned this from working overseas.  His path to working with people with disability has been varied, having worked for numerous municipalities and non-profits including the oldest longest operating public market in the US in Lancaster, PA and  Director of the Alliance for Living an HIV/AIDS Services organization in Connecticut.</p>
<p><strong>Ways to connect with Michael:</strong></p>
<p>Web: <a rel="nofollow">Socaladaptivesports.org</a>
<a href="https://www.facebook.com/palmstopinesparasports" rel="nofollow">https://www.facebook.com/palmstopinesparasports</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone. I am Mike Hingson, and welcome to another episode of unstoppable mindset. Today. We get to chat with someone who was referred to me by our friend, Sheldon Lewis, who is involved in the nonprofit part of accessibe. That is he looks for nonprofits, especially in the disabilities arena, where he provides access to be to them at no charge, which is always a good thing. And Michael Rosenkrantz is one of the people that Sheldon has met along the way, and he suggested that Michael and I ought to do an episode of unstoppable mindset. And I guess I said enough right things that here he is. So Michael, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Michael Rosenkrantz ** 02:03
Thanks for having me. I appreciate it. Well,
 
</strong>Michael Hingson ** 02:06
why don't we start kind of like I love to do. Tell me a little about the early Michael, growing up and all that.
 
<strong>Michael Rosenkrantz ** 02:14
Sure, I grew up in the San Fernando Valley of California. Was always outside what town, and it was called Sepulveda at that time. No North Hills, okay? And, you know, always played sports since the weather was always pretty decent, yeah, a fairly usual childhood, nothing out of the ordinary, I would say. And, yeah, but I think it kind of shaped, you know, where I what I'm doing today, actually, that's for sure. Especially, no
 
</strong>Michael Hingson ** 02:55
difference, yeah, yeah. Did you go to did you go to college?
 
<strong>Michael Rosenkrantz ** 03:00
I went to college. I went to UC Irvine.
 
</strong>Michael Hingson ** 03:03
Did you I don't know whether I knew that. When were you there?
 
<strong>Michael Rosenkrantz ** 03:07
Yeah, I was there. Let's see that's a good question. 75 to 78
 
</strong>Michael Hingson ** 03:18
we overlapped by one year. Well, it's not to you, okay,
 
<strong>Michael Rosenkrantz ** 03:22
thank you. Went to Irvine and then went to grad school in
 
</strong>Michael Rosenkrantz ** 03:29
in the Boston area, Northeastern and Boston College, and they got me out to the East Coast, and, you know, ended up living on the East Coast for quite a number of years, and have moved around, you know, quite a bit.
 
<strong>Michael Hingson ** 03:46
So what got you to the East Coast rather than staying out west at Irvine or somewhere out here?
 
</strong>Michael Rosenkrantz ** 03:52
Well, grad school, essentially, just
 
<strong>Michael Hingson ** 03:54
decided that's what you wanted to do. Yeah,
 
</strong>Michael Rosenkrantz ** 03:57
yeah. I had a professor at Irvine had started a program at Boston College that I was very interested in, and so I ended up, you know, driving in a U haul cross country and with him, and spent a couple years at Boston College and a little bit more than a year and a half at Northeastern University.
 
<strong>Michael Hingson ** 04:22
So what was your bachelor's degree in
 
</strong>Michael Rosenkrantz ** 04:26
bachelor's degree in political science? Started out as a, you know, wanted to be a dentist. About was very short lived, as I didn't do well in chemistry and such. And, yeah, ended up changing. And you know, all for the best. Of course, all for the best. So
 
<strong>Michael Hingson ** 04:45
what were your graduate degrees in,
 
</strong>Michael Rosenkrantz ** 04:49
in sociology and also in business?
 
<strong>Michael Hingson ** 04:55
I remember being at UC Irvine in physics and. The year I started, which was 68 1600 people joined as freshmen in the bio side department. And one of the things that the School of Biological Sciences did, at least by reputation, to weed out a lot of the people who weren't going to really do well in biosci was that in your first year you were required to take your first or second year you were required to take organic chemistry. So by the end of two years, 1600 dropped to 200
 
</strong>Michael Rosenkrantz ** 05:41
Yeah, that'll do it.
 
<strong>Michael Hingson ** 05:46
So I didn't have to take organic chemistry, um, although I would have put up with it if that were required, but in physics, it wasn't. But I did take a year of bio side biology, one A, 1b and 1c which was a lot of fun, and that was requirement, but not organic chemistry, fortunately, which would have required memorizing lots of different kinds of reactions and so on. And memory has never been a problem for me, so I could have done that, but I'm glad I didn't have to.
 
</strong>Michael Rosenkrantz ** 06:19
That's great. Well, so,
 
<strong>Michael Hingson ** 06:20
so you went off to the east and went to school back there, different weather than out here.
 
</strong>Michael Rosenkrantz ** 06:30
Yeah, yeah, I remember wearing a very puppy down coat, and, you know, with a few snowflakes, a friend from New York just laughing, okay,
 
<strong>Michael Hingson ** 06:44
yeah, yeah, well, I'm sure that people laughed at me the first year I was back there, starting in October of 76 I moved to the Cambridge area and actually lived for a few months in a studio apartment in Back Bay Boston, and had to go to Cambridge every day. Well, had to go, went to Cambridge every day or work. And that was the first time I encountered lots of snow. And how they shoveled the sidewalks off and made sort of snow walls along the street gutters was just a very narrow pathway to walk through to get to the street, and I knew nothing about all that going into it. Well, I figured it out soon enough, though.
 
</strong>Michael Rosenkrantz ** 07:33
Yeah, I could just imagine
 
<strong>Michael Hingson ** 07:36
the dog loved it. Loved to play with the snowballs. So what? What did you do after college?
 
</strong>Michael Rosenkrantz ** 07:45
Let's see, after grad school, got married and then moved to the Bay Area Oakland and worked for the city of Oakland for a few years got me started working in the public markets a bit, which I really enjoyed, ended up moving back to the east coast for some 20 years now. Again, it moved to Pennsylvania after that, right there, who knows, live in Connecticut a little bit longer, and then moved back eventually, went back to the West Coast, moved to Colorado, lived in moved to India. Lived in India for a while. Nepal.
 
<strong>Michael Hingson ** 08:45
So were you married all this time?
 
</strong>Michael Rosenkrantz ** 08:47
No, oh, I moved to Pennsylvania. I got divorced. Oh,
 
<strong>Michael Rosenkrantz ** 08:55
but in the meantime, you know, I had two children. You know, they had a good childhood, and, yeah, just kind of pursued, you know, things that were important to me. And so when I was in, I was a VSO volunteer, I think the Voluntary Service overseas in 2009
 
</strong>Michael Rosenkrantz ** 09:24
and, you know, working with the Indian government, and that company started and working with people with disability and adaptive sports. So that's been my path pretty much since, you know, 2009
 
<strong>Michael Hingson ** 09:40
so what kinds of things did you do, or how did you get involved in working with people with disabilities over there?
 
</strong>Michael Rosenkrantz ** 09:47
So I was working for the Indian government, autonomous body called the National Trust, which was part of the Ministry of Social Justice and empowerment. I. And my role was to develop and then implement a variety of workshops for nonprofits, NGOs, involved with people with disability throughout the country, which I did, and was also I was living in New Delhi, so I was Saturday nights when I was in Delhi, I would coach at the YMCA coach basketball. And in 2011 some friends from a group called wheelchair athletes worldwide came over to the country, and that got me started in wheelchair basketball. And you know, I've just continued kind of on this path since that time. And you know, very much led to when I came back to the country, living in Tucson for a little bit, living in Raleigh, Durham area for a bit, and then back to California in 2019 and incorporating this nonprofit, along with some others, in May of 2020, and you know, we've continued. We've grown working throughout Southern California. And you know, I feel we're making an impact.
 
<strong>Michael Hingson ** 11:34
Well, going back to 2009 you started in New Delhi, and they had you starting to work with people with disabilities. What did you think about that, that that certainly was a different population than you were mostly used to being involved with so what? What were your thoughts or, how did, how did all that work out for you? What did you learn? I
 
</strong>Michael Rosenkrantz ** 11:55
hadn't really worked with people with disability before. I've been in Connecticut, you know, had a few different roles, but one of them was as director of an HIV AIDS organization, which was really good. So that got me more into the, you know, the nonprofit world, and kind of what that meant in working with people with disability, again, I worked, you know, primarily with the with the NGOs, with the organizations teaching them about fundraising and strategic planning, things to keep them really go, going and growing, becoming sustainable. So, you know, in India, in you know, disability looks different than it does here. You know, if you live in a village, a rural area, difficult, definitely, the thing that I learned, though, think was about advocacy and how important advocacy is. And, yeah, I think that's the thing that really put me on this path, in that, you know, people with disability are the largest minority population in the world. And about, you know, 15, 16% of worldwide population are people with disabilities. So it's a huge, huge number. And even, you know, in India, even without the kind of resources that we have in the US, there was a lot of movement in terms of trying to make structures much more accessible. You know, I saw the fight that that advocates had, and I realized that, realized that, you know, this is very much a social justice issue, and so that that really appealed to me. And then the, you know, the sports aspect, where, in India there weren't a lot of adaptive sports, you know. But since that time, obviously, things you know, things have changed and sports have grown. There are more people playing adaptive sports, yeah, certainly
 
<strong>Michael Hingson ** 14:32
back even in 2000 2001 and even later, the level of adaptive sports in the US wasn't what it is today either.
 
</strong>Michael Rosenkrantz ** 14:48
Yeah, well, I mean, it's certainly grown. You know, as more awareness is created about capabilities, as more awareness is created about, you know, removing barrier. Barriers, leveling the playing field, creating greater access. But you know, the thing that I saw in both India and Nepal, where I lived for four years after living in India for three years, was that accessibility was just a huge, huge issue. And you know, that starts with accessible sidewalks, or even having sidewalks, you know, that people could, could actually walk on. Yeah, so it's it, you know, it's a different it's a different access is very different than kind of what it is here. I mean, I realize there's a very long way to go. I mean, throughout the world, you know, especially in places like the US, with a lot more resources, but you know, there are a lot more opportunities here than in places, you know, like Nepal or India. I mean, I realized that there still needs to be a lot more priority placed on accessibility level in the playing field, creating societal inclusion. But certainly in my time back in the US, I've seen the growth of an interest in adaptive sports. And I you know, la 2028 with the Paralympic Games, is certainly it's already making a huge difference, especially in the LA area. How so? Well, so you have la 2028 you know, is fully functional. And so staff from LA 2028 you know, I see them in a number of adoptive sports fairs. I see the city of LA growing their programming terms of adaptive sports. You know, I see my friends organizations, Triumph Foundation, Angel City, which really la greater LA area, you know, just doing a whole lot more, and there being a lot more interest from people with disabilities in participating, but also in the able bodied neurotypical community, you know, volunteering a whole lot more. So I think you know all of those things with this goal of really making you know, huge impact in 2028 is, is making a difference. But you know, it has to continue, right? You have to have more municipalities creating adaptive sports a level in the playing field. And so, you know, that's one of the things that I'm working on, not necessarily, necessarily with La 2028 in mind, but more, you know, Southern California is an area where the weather is fairly good, and so you can play, you know, all year round. And and therefore, why aren't there adaptive sports being offered on a consistent basis in municipality, south, Southern California. So all of these things, you know. And then you have move united, which is the industry Chamber of Commerce, which is really making a difference. And I see more adaptive sports organizations joining, you know, with move united, so it, you know, it's happening. Change happens slowly, but I can see lots of light and lots more offerings, especially throughout Southern California,
 
<strong>Michael Hingson ** 18:58
something that I kind of wonder, and I asked the question, not being well educated in the whole area of adaptive sports, but in general, in some ways, philosophically, adaptive sports is still a separate But potentially equal environment. Can Can people who participate in adaptive sports be integrated into actually participating just in the regular sporting events, or are they so different that there's no way to really integrate the two? And I and I asked that, because I did have someone as a guest a while ago who was talking about, like wheelchair marathoners, who actually go faster than regular runners. And so, you know, is that an advantage or a disadvantage, or whatever? But are there ways to integrate any of the two so that you could have so called Able bodied people? And I, and I use it in that term, um. Um, participating with people, say, who are in wheelchairs or whatever? Yeah,
 
</strong>Michael Rosenkrantz ** 20:05
that's a that's a really good question. A few years ago, when I was living in Tucson, we had a summertime Wheelchair Basketball League, and so you got people with disability participating with people, you know, over able bodied women. It was I thought it was great. It was really fun. You know, the True, true inclusion, the program that I run in Riverside, an after school program, city of Riverside, it's for children, and that is an inclusive program. So I think in many cases, yes, and I think that you know schools and other some other programs are looking to do more inclusive sports. But I don't think that's it's always the case, right? I think there are times with certain athletes with certain abilities that it makes sense to have, you know, adaptive sports,
 
<strong>Michael Hingson ** 21:29
yeah, I don't know about wheelchair tennis, for example, or even wheelchair basketball, whether you could fully integrate them. I don't know enough about them to to know so
 
</strong>Michael Rosenkrantz ** 21:40
in in in Wiltshire basketball, people get a certain number of points depending on their disability. So sometimes able bodied would be a 4.5 for example. And you can only have a certain number of points on the court at one time, like one of my friends, Keith Wallace, actually does a league, Wilshire Basketball League, where he allows, you know, I mean, it's just inclusive. It's just an inclusive thing. Whereas, you know, a group like the National Wilshire Basketball Association is specifically for, you know, people with disabilities, so they're not making it at an get an inclusive thing. And, you know, that's fine. I mean, that's, you know, that's how they run their lead. So I think the more that you can do inclusive sports and and have people without disability try adaptive sports, the better. Actually, we do an example of that. So we do a school based program called sports for everybody. It's a program that a similar program that I did when I lived in North Carolina and worked for an adaptive sports organization there. So we go into schools. We bring sport wheelchairs. We set up three stations teach, you know, all the children how to push the sport wheelchair. We do Boccia and do sitting volleyball in a disability etiquette piece. And so this is a way to educate and create greater awareness about capabilities. And I think that's that's really key for, you know, removing barriers, creating more access and creating greater societal inclusion. That is, you know, and I asked the children, and it's all grades, I asked the children, I say, Well, do you know someone with disability? And you know, inevitably, I would say, you know, 40, 50% of the children say they know someone with disability. And you know, by the end of the session, I'm asking, so can you play with someone with disability? And all the kids are, yeah, of course we can, but you know, we have to adapt. So
 
<strong>Michael Hingson ** 24:13
adapting, adapting is a two way street. But yeah, yeah,
 
</strong>Michael Rosenkrantz ** 24:16
yeah, no, that's right. So I think that's and ultimately, you know, I'm looking at, how do you change society so that there is greater societal inclusion, and it doesn't matter you know what your ability level is, you know what's going on with your body, but that everyone can play together, right?
 
<strong>Michael Hingson ** 24:47
Well, one of the reasons that I asked the question was, I have a friend who, for many years was a national rowing champion and participated in rowing at the Paralympics. And I asked her, Why don't you. To participate in the regular Olympics rowing teams, and she said they won't allow that yet, you know, and she acknowledged that eyesight isn't an issue in rowing, but you know, maybe that will will change over time, but it is a growth issue just the presumption that disability means you can't do the same things that other people can do. Certainly there are areas where that's true. I am not going to watch television and make determinations about visual effects. That doesn't mean, however, that I can't watch television and I can't get a lot out of it, and it also doesn't mean that I don't encounter television commercials that have content where they never say what product they're advertising. And so they they systematically leave some of us out that shouldn't be a problem that I face, but inclusion is something that we really haven't totally adapted to and agreed needs to be part of our world.
 
</strong>Michael Rosenkrantz ** 26:11
Yeah, I think you know that South African runner victorious? Was it? Yeah, I believe, I think you participated in the Olympics. I'm not sure, but I think there are, there probably are areas in the Olympics, or somewhat disability could participate. I mean, I, you know, I wouldn't want to see someone doing standing basketball and in a wheelchair, you know, playing in the Olympics, because I think, you know, having a wheelchair might be difficult when you know someone's running And standing right, yeah, that might not go together, but you know, one of the best archers in the world is a guy without arms, and so, you know, why couldn't he participate in the Olympics? I mean, he may choose to participate in the Paralympics, but yeah, there probably are, like, a full range of sports where, you know, it shouldn't really matter whether, whether you have a disability, but that you could participate, you know, in the Olympics, because they're all, you know, when it comes down to it, Paralympics, Olympics. I mean, these, they're all you lead athletes, you know, and they're just incredible people. Some may just have, you know, a disability, but it shouldn't really make a whole heck of a lot of difference. I think for, you know, recreation programs that you can do a lot more inclusion and, you know, but just being aware that some people need one on one assistance. So again, I, you know, I, I kind of celebrate when like the programs that I do, especially with youth, are inclusive, because many times, parents don't understand what adaptive sports are, so they just sign their kids up to participate. And I say, Okay, that's great, sure, of course. But I also take the time, you know, to talk to the children who are neuro typical, able bodied, and say, you know, look, you may have noticed that, you know, this person acts a little bit differently, and so you need to be aware that, you know, maybe this person is autistic, right, yeah? Or has intellectual disability, and the kids, you know, they'll look at me with understanding and say, Okay, now I now I get it, and maybe I can change a little bit of the way that I interact, you know, with that person, which I think is really important, yeah? And I think that's the thing that brings about more societal inclusion.
 
<strong>Michael Hingson ** 29:25
One of the things, and I've said it on this podcast a number of times, is we've got to get beyond thinking that disability means lack of ability. And I've had a number of so called diversity experts on and they always say, but disability begins with dis, which is a lack of and I have discovered and learned and react when I hear that by saying things like, okay, then where does this come into the word disciple or discrete? You know, the reality is, dis doesn't need to be a lack. Lack of like with blindness, we always hear about visually impaired, which is such a gross term on so many levels, because visually we're not different and impaired, we are not and why do you compare how much eyesight I have to how much eyesight you have? We've got to get beyond believing that disability means a difference that makes some of us less than some of you, because everyone has gifts, and what we really need to do is to promote and understand each person's gifts and figure out how to help them use those gifts. Yeah,
 
</strong>Michael Rosenkrantz ** 30:36
well, that's you know, conversations about language and what people want. And when I was in India, so the the CEO of National Trust said, you know, it's discover ability, right? Put cover in there. When I use the word, or I've heard the word, differently able, yeah, one of my friends gets really pissed off and said, you know, come on, I do too, and that's okay, so, but I think it's more about it's not about disability. It's about, again, how do you create greater access, given that, you know, a lot of the systems and structures we've created did not have a person who, you know, may be blind in mind, right? And so, I mean, I think that's the thing intellectually, which we need to think about and change. And a lot of that, you know, is happening in New Delhi. When I was there, that's what the advocates were working on, you know, how do we change? How do we change the sidewalk so, you know, how do we ensure that all the restrooms have large enough openings to so that a person, a wheelchair, can fit in, right? And that's, you know, that's, that's a huge, huge discussion, but you're right. I mean, language, language does make a big difference. So I, you know, I always try to be careful and think about the language. But, you know, the reality is, how do you create greater access? So it's not, you know that person has a disability, but that person doesn't, you know, the person who maybe is blind or uses a wheelchair automatically, automatically, can get into a building, or, you know, into a restroom, or, you know, so there isn't this, yeah, there isn't this difference. I was in Israel a couple years ago for something called the Maccabee games, and I was coaching our wheelchair basketball team, and it was really curious to me, and somewhat frustrating when I saw on the hotel where we were staying at in Tel Aviv, it said handicap parking. But, you know, there was no, there was no place like for the person in the wheelchair to go, to get up, go in the front door. They had to go behind all the cars and all that. Yeah, excuse me, and you go, Well, come on, you know, that's not creating access. Or, you know, the front door that says, you know, handicap accessible, but yet, there's no button on it to push, and the doors are so heavy that you can't really pull it open, right? So, you know, you kind of scratch your head and go, Well, wait a second. This is really not, not creating greater access for people. And so it kind of defeats the purpose right to to have these signs and say all this, but yet, you know, the reality is, it's not, it's not accessible. So, you know, you got to think more about that. How do you make things much more accessible, so there isn't this difference. You know, we don't point to someone and say, Oh, they have a disability, and that's going to take time.
 
<strong>Michael Hingson ** 34:10
It is going to take time, and it takes involving some of the people who are actually being affected by the decisions. You know, several years ago, Israel did pass regulations that said all websites need to be accessible, and people took it, I think, in general, pretty seriously. I work with accessibe, as you know, and accessibe came out of needing to make websites inclusive, by three guys who had a company that made websites for people, and suddenly had to magically make them usable. And so they did, and they came up with a product that helps a lot in making websites usable and inclusive. Around the world, lots to do, and they're working on a lot of projects with that, but still, yeah, it's it's all about really involving the people who are affected by the decisions that you make. And clearly, if someone said that something was accessible, like a door, but they didn't have a button. You got to kind of wonder, who did they ask, or where did they consult to decide that that made it accessible? And so, you know, much less using the word handicapped in today's world, more and more, we're recognizing not a good thing to do, but you know, one of the things that that I hope over time, people will recognize is that disability is really a characteristic that everyone shares. It just manifests itself differently. I mean, you're light dependent, you know, so if the lights go out, you're in a world of hurt. Doesn't bother me a bit, but, but the reality is that we've got to raise consciousness. And it is a process. It is a slow process. And, you know, there are just so many areas where there is a lot of work to be done, but I think it's also important that we really try to get the work done. And if people refuse to listen, sometimes we have to take a harder stance than we might have in the past, but it is what we got to do. Well, you
 
</strong>Michael Rosenkrantz ** 36:24
know, as I say to the children that we educate in our sports, everybody program, if you live long enough, you're going to have a disability. I mean, there's no getting around that. And so, you know, understanding that now and again, you know, I keep talking about creating greater access, and thinking about that is, I think, is really, really important and very key. You know, I think about what's going on in Gaza now, and of course, they're going to be many more people with physical disability. And you know, Israel has a center for people with disability to play sports and all that. Obviously, we don't want to create, you know, more people who are amputees. But, you know, given the state of the world, you got to think about, you know, we are creating more people with disability. There's no doubt about that. Yes, but then how do we so how do we help those people once, you know, hopefully wars end, to participate fully in society, and it is about removing barriers, you know, making the world very accessible to everybody, you know, with an emphasis on body, no matter what their ability, who they are. So it's, you know, for me, it's personally, it's really important to create lots and lots of opportunities, and ensure that these opportunities are accessible. You know, whether it's sports, whether it's art, whether it's being able to go to professional sporting event, you know it's about it is about educating people to a colleague and I actually train coaches, ice skating coaches at our local ice Plex, you know, and working with people who are autistic, people with physical disability, people with other developmental disabilities. And so now we're embarking hopefully, on a program to train municipal parks and rec staff about working, you know, with people with all different abilities and and part of that, you know, Michael, is, it's demystifying, working with people with disability. Because I think many people think, you know, there's this, there's this magic, right? And I can't do it because I've never been trained on how to work with someone with disability. But I don't think that's it. You know, for me, it's been a matter of just experience, just getting in there and and doing it, and learning, you know, through sometimes making mistakes, but learning to lose mistakes and saying, okay, you know, I love sports and so, you know, I can work. I can work with anybody and that, and that's proven to work very well, you know, from non verbal people to, you know, people. People who are deaf. I mean, I, you know, I feel like I can work with anybody. And, you know, maybe it requires more patience and allowing a little more time for someone to process what direction I'm given. I've given rather but, but still, it's, you know, and I think that gets back to your question of, should we have more inclusion? And I think probably, over time, we will. But again, it's, it's this kind of taking the mystique out of working, you know, with stuff entrepreneurs who just has different abilities, you know, and who, does take longer to process, you know, direction
 
<strong>Michael Hingson ** 40:46
well. And the reality is, people with what are more traditional disabilities or not. The bottom line is that not everyone has the gifts to do some things. Not everybody's going to be good at basketball or tennis or golf. There are some blind people who play golf, and there are many blind people who don't play golf. There are some sighted people who play golf and are good at it. There are lots of people who don't play golf or who play at it but aren't very good. The reality is it that we need to not make the so called Disability the reason why something doesn't work? You know, people say to me all the time, well, of course, you didn't know what happened on September 11, even though you were in the building because you were blind, you couldn't see it. And of course, my response to that is, you got it all wrong as usual, and I don't say the as usual, but you've got it all wrong. The airplane hit 18 floors above us on the other side of the building. How was I supposed to know? How was anyone supposed to know what happened? I went down the stairs with 1000s of people who had no clue what had happened because they didn't see it and it had nothing to do with seeing it or not seeing it clearly, we had to get out of the building because of the way the building behaved. But you don't blame it on someone's so called disability. It's more common sense than that, but we haven't learned to do that collectively yet, and I hope it is something that over time, people will come more to realize,
 
</strong>Michael Rosenkrantz ** 42:20
yeah, you know, again, I think it's, it's more about is there, is there an opportunity for someone to come out and try golf or basketball, right, to see if they like it? You got, you know, there's some. So we do golf. We did golf yesterday, and, you know, that's not one of my favorite sports. But, you know, for for the athletes who came out who wanted to play great, and they like it good, you know, I mean, I, I was egged on, you know, to try and do it. And it took me, let's see how many shots take me, five or six shots for me to hit the ball, you know? And it's like, I'm not. Golf is not my game, you know,
 
<strong>Michael Hingson ** 43:07
my, my British, New Zealand and Australian friends notwithstanding, golf is still faster than cricket. But, you know,
 
</strong>Michael Rosenkrantz ** 43:15
I guess I got so I've heard, yeah, but, but it's, it's more about Yeah, I think the key word here, as I keep saying, is access. Correct, if the sport, if the art class, if the dance class is not offered, then certainly, you know, we put up barriers to participating. And so that's where things need to change. Again. It's, for me, it comes back to leveling the playing field, no matter what that playing field is. You know, it could be art, it could be dance, whatever. So that's where we all need to participate. And that's where, you know, municipalities, I feel, have a very key, key role, because they're managing, you know, fields and community centers and all that. And they have to prioritize, you know, adaptive sports. They have to prioritize, you know, saying this is an inclusive program. You know, anybody who wants to can come in and play, and they have to prioritize training their staff, so staff feels comfortable in working with everybody.
 
<strong>Michael Hingson ** 44:30
And you also have to learn to take out the disability and really look at people's gifts. I mean, as you pointed out, some people are going to play golf better than others. You might figure it out someday, though, by the way. So maybe you shouldn't give up yet. Maybe I hear a little bit of doubt there somewhere. Tell me. Tell me more about SoCal adaptive sports. You know what? It's all about, what you do and and what you're accomplishing with it? Yeah.
 
</strong>Michael Rosenkrantz ** 44:59
Thanks. So this, you know, I told you, I've been working kind of in the adapt with sports space since 2011 when my friends from wheelchair athletes worldwide came over to India. And so it's been, it's been a, definitely an evolution for me. When I came back to the US, I was able to be an assistant coach. This was in 2016 I was able to be an assistant coach at the University of Arizona with the women's wheelchair basketball team. So the got that got me more kind of into this. And then I helped to co found a nonprofit in Tucson called Southern Arizona adaptive sports, which I left before it really took off. And it has taken off due to my friend Mia handsome, you know, went out of North Carolina for a year and a half and then came back to the US work first, I mean, to California, worked for a small non profit in Coachella Valley. And then, you know, when COVID hit, parting of ways, and said it was really time to start, kind of my own thing. Co founded the organization, and I really appreciated kind of this journey which started in in India, this path, because I, you know, I live by, how do we create, again, numerous opportunities, and, you know, I'm able to work throughout Southern California, but numerous, just great organizations, a lot of partnering. And so we offer programs, you know, we offer basketball, tennis and pickleball. We're working with a hiking program. We're working with a group called Friends of the desert mountains to lead our hiking program, which is now three years old. We're working with Special Olympics. We're working with acute autism. I'm working with a group called Desert art. You know, we go sailing. So we work with a group of California inclusive sailing. We work with challenge sailors in San Diego. We've done trips to a place called calf find a ranch where athletes can participate in numerous activities. We've gone to professional sporting events. You know, as I mentioned earlier, we've done, we're doing after school programming. I'm working with a school district. We've worked with over 3000 children at Coachella alligator bike school district. And now we're going to start working with other school districts. So it's really, you know, it's a lot of different things that we offer, I think, in an effort to, again, let a level the playing field, a lot of education, which is vital, a lot of teaching life lessons through sports and it, you know, it's, it's about I can, as opposed to, I can't do this. And when I coach, you know, if one of the athletes says this is too hard, I can't do it, I say, you need to try it. And yes, you can. And then they do, and ultimately, you know, that leads to other things, right? That leads to maybe I can wash my clothes, I can wash my dishes, I can get a job, I can get an apartment or a house. And I think that's the really important piece. That's really important piece again, for me, you know, it's not just playing sports. It's playing to the best of your abilities, whatever you know those are. But then it's taking all of that and say, okay, you know, I'm going to make decisions for my life and what I'm passionate about and what I want to do.
 
<strong>Michael Hingson ** 48:57
Yeah, because the usual I can't isn't that they can't, it's that they've learned through whatever society has offered them that they can't, when that isn't necessarily true at all. Well,
 
</strong>Michael Rosenkrantz ** 49:12
I think that's right, and so I provide. You know, I don't coach anybody differently than I coach anybody else. I mean, maybe, you know, for some people, obviously, I, you know, have a bit well, I have patience, but maybe have a bit more patience, you know, wait a little bit longer for response and all that. But I push people because I think it's, I think it's important to do that, you know, I don't think it's okay to for someone to say, well, I can't do it because it's too hard. Well, no, you're going to try it and, you know, if you can't do it after I'm really trying, that's okay, but you're not just going to give up, because you're not going to give up. You know? Yeah,
 
<strong>Michael Hingson ** 50:01
yeah. We, we are taught all too often, all too much to give up rather than really being curious and really exploring and trying.
 
</strong>Michael Rosenkrantz ** 50:11
Yeah, you know, I've been, we have the BNP service open happening this for the next couple weeks out in Indian Wells, and I was able to see, you know, one of the women tennis players. And, you know, I thought, Wow, this woman hits the ball so hard. You know, she's only 21 but you know, she's been doing that for hours, endless hours every day, and it's not to say, you know, that I'm going to spend endless hours shooting hoops, but I'm going to play as much as I need to, so that, you know, I think compete on some level. And excuse me, I think this the same thing for, you know, the athletes that I've been working with, it's you may not play every day, right? You may not, but in the time that we're together, we're really going to push and, you know, we're all going to play to the best of our abilities, yeah,
 
<strong>Michael Hingson ** 51:20
how do we really work to level the playing field?
 
</strong>Michael Rosenkrantz ** 51:24
Well, you know, I just, I just had an article published on the National Parks and Recreation website, and in that, I wrote about municipalities. And as I indicated earlier, I said, you know, municipalities really have the power to change things again, because, you know, they have the infrastructure, they have the facilities. So it takes them again to prioritize, adaptive, inclusive sports, you know, and really push this stuff. So I, I see, you know, I see municipalities doing adaptive sports, bears, right? Perhaps I'm seeing more municipalities offer, you know, adaptive sports. I think that's going to really change. That's going to really level the playing field, I think, as our younger you know younger people, and even you know those of us my age, should you know, have greater acceptance for removing barriers and say, Hey, this person's in a wheelchair, but they want to participate. So how do I make that happen? I think that levels of playing field, I think, yeah, as people become, you know, more empathetic towards others and their situation, you know, can put themselves in, you know, another person's shoes, or even consider, well, what? What if I had to use a wheelchair or,
 
<strong>Michael Rosenkrantz ** 53:09
you know, to get around? How would I do it? Certainly, that changes things. I think, as we enlarge our world, which is not an easy task. You know, if
 
</strong>Michael Rosenkrantz ** 53:23
you've only lived in one part of the world for all of your life, you know, and haven't experienced other societies, maybe your empathy is not as great. But, you know, we live in a world that's, I mean, that's very connected, and so as we have more understanding that also levels of playing field, you know, it's, it's not only for people with, you know, we use the word disability, but it's, it's for everybody, right? It's
 
<strong>Michael Rosenkrantz ** 53:52
no matter what ethnicity you are, or, you know, religion you are, or you know what, however you choose to live your life,
 
</strong>Michael Rosenkrantz ** 54:05
there has to be greater understanding. But I think that that levels things for everybody, and that that again, you know, it's an it's an evolution. So it's going to take, it takes time. Yeah,
 
<strong>Michael Hingson ** 54:18
it, it is a process. And we, we do need to be committed to doing it, but it is a process and and hopefully we'll get there, yeah, and that we'll we'll see a lot more inclusion than we do. My late wife was in a wheelchair her whole life. I remember once at Christmas time, we wanted to go see the Rockettes, and we went to Radio City Music Hall, and they were supposed to have accessible seats, and they didn't. They they didn't move things around so that people in wheelchairs could have a seat. And it was a little bit of a frustrating situation. We pushed back on it, and they said, sorry. Do. Don't have anything, and we the next day, we called and talked to people at Radio City, and then a couple days later, miraculously, they found accessible seating for Karen, where, where she and I could sit next to each other, and and, and it worked out, but it was just interesting, the cavalier attitude that they had when radio, city music, Hall, of all places, shouldn't have even had that issue come up. But it did. Yeah, when was that? Oh, gosh, it was probably in, I would say 1999 or 2000
 
</strong>Michael Rosenkrantz ** 55:42
Yeah. But it took you and Karen to, kind of, you know, push back and say, Hey, for people to, you know, I mean, literally, open their eyes and say, Oh, huh, yeah. We need to make sure this is accessible, yeah.
 
<strong>Michael Hingson ** 55:57
And there's still many examples of that today. It's, it is. It's all about education. It's all about awareness raising, you know, which is important to do well for you, you you do a lot of different things. How do you maintain a work life balance? You must have some time when you rest a little bit. I would think,
 
</strong>Michael Rosenkrantz ** 56:19
you know, a bit, but I think, you know, I've been very fortunate in that I love sports. I very much see my work as a social justice kind of issue, although, you know, at times I think I should be doing, maybe I should be doing other things, you know, that, have, you know, so called greater importance, like climate change and whatever else. But, you know, again, I'm very fortunate that I found this even later in life. So it's, it's not a question of Sure, there are times when I feel really tired and, you know, kind of beat up. But when I get on the playing field and I'm coaching athletes, you know, there's nothing else kind of going on in the world at all. And so I think, you know, I know, you know, that focus really gives me a lot of energy. Um, you know, and to to see children in the in our school program, you know, who then come to another program and I say, Oh my gosh. You know, we're making an impact. They really get it. So that kind of thing really keeps me going. You know, this is a seven day a week job. I mean, there's no doubt about it. And look, I'm a co founder, and so, you know, I'm, we're still building to make this sustainable. So it's not a it's not something that really weighs on me in that, oh, I need to take, I need to go out and rest now, because, look, when I'm coaching, I'm also exercising, you know, yeah, and so it's not where I'm sitting at a desk. But, I mean, there are times when I do, when I write brands, but so I, you know, I feel fine with the way things are. Yes, you know, I need to hire more staff to help out. But for me, this was all it's very positive that, you know, I can be an entrepreneur, I can be a coach, and I and I feel like I'm hoping you know others and my all my small part of of the world. So your question is relevant, but it's also a little bit irrelevant too, right? Because I just, yeah, I just, I just do well,
 
<strong>Michael Hingson ** 59:07
I would also submit, you know, is climate change really more important? I mean, it is very important, but some people have the gift to do that, right? And so the other side of it is that making society more aware of important issues is, in its own way, just as important. Yeah, and you, you seem to do it very well, so I wouldn't denigrate it a whole lot. I think it's extremely important to do what you're doing. And, yeah, go
 
</strong>Michael Rosenkrantz ** 59:34
ahead. No, no, no, it is. But you know, given who I am and interested in the world of ideas and all that. I mean, I do you know think about these other things too. Sure. I know that, you know. I know that, especially with the children and with the adults that you know, making somewhat of a difference. So, yeah, if
 
<strong>Michael Hingson ** 59:55
people want to reach out and learn more about SoCal adaptive sports, maybe communicate. With you, maybe become involved and so on, whether it's here or in other parts of the country. How do they do that? Yeah, so or other parts of the world for that matter, because we do have initiatives outside the US too. Yeah,
 
</strong>Michael Rosenkrantz ** 1:00:13
because of our name, I do have people reaching out from other parts of the country, that's for sure. And I'm, you know, I'm still connected, obviously, with people in India on the call. But so SoCal adaptive <a href="http://sports.org" rel="nofollow">sports.org</a> is our website,
 
<strong>Michael Hingson ** 1:00:27
so it's S, O, C, A, L, adaptive <a href="http://sports.org" rel="nofollow">sports.org</a>
 
</strong>Michael Rosenkrantz ** 1:00:33
Okay? Or, you know, my emails might get SoCal adaptive <a href="http://sports.org" rel="nofollow">sports.org</a> so you know, feel free to reach out, happy to advise you wherever you live, connect you with resources wherever you live. And yeah, again, just, you know, join us. It's a growing community, a growing family. And yeah, we are making a difference.
 
<strong>Michael Hingson ** 1:01:02
And I think that's as much as anyone can ask for. Make a difference, make it a better world. Gee, Who can argue with that? Well, I want to thank you again for being with us. This has been fun, and I really enjoyed the discussion. And if you ever want to come back and talk more about it, and talk more about things that are happening and progress you're making, you are always welcome to to come visit us. So thank you for doing that, and I want to thank you all for listening to us today. This has been a lot of fun, and it's been very educational. I've learned a lot, and I love that. I always love to learn. When people come on and visit with us, I hope that you found it interesting and useful as well. I'd love to hear your thoughts. You are welcome to reach out to me at Michael H, i@accessibe.com that's M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, that's m, I C, H, A, E, L, H, I N, G, s, O, N, wherever you're listening, please give us a five star rating. We value your ratings highly and value your input and your thoughts, so please feel free to let us know, please feel free to rate us wherever you're listening to us, and if you know of any guests and Mike you as well. If you know of anyone else who you think we ought to have on as a guest, on unstoppable mindset, always looking for more people, please reach out to us and let us know. So Michael, once again, I want to thank you. This has been fun. I really want to thank you for being here with us today.
 
</strong>Michael Rosenkrantz ** 1:02:40
Thank you. I appreciate
 
**Michael Hingson ** 1:02:47
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Adaptive Sports Advocate with Michael Rosenkrantz</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/16b34fb4-6660-4233-89f6-839342e925c4.mp3?source=rss&amp;ext=asset.mp3" length="93355448" type="audio/mpeg" />
<itunes:episode>284</itunes:episode>
</item>
<item><title>Episode 283 – Unstoppable Advocate for Equity and Inclusion with Danielle Marshall</title>
<guid isPermaLink="false">https://pinecast.com/guid/cdccabd2-3f1a-4209-b1a7-9bc9768b5b0e</guid>
<pubDate>Tue, 12 Nov 2024 10:00:36 -0000</pubDate>

<itunes:duration>01:11:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e6d04023-2593-4303-b991-02e906a4d6a5/UM283-Danielle_Marshall-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time, Danielle Marshall, is an executive coach especially in the nonprofit sector. As she tells us she also works with small businesses to help them build a stronger foundation for working within their organizations as well as with customers and elsewhere. Danielle grew up in Queens and describes her childhood as living in an apartment building among many and diverse cultures. This experience helps her even today to understand and embrace the differences between all of us.
 
Danielle attended Howard University where she received her Bachelor’s degree in Speech Pathology. However, she never got a job in that field. She went on in her studies and received a Master’s degree in industrial organizational psychology.
 
After working in Americorp and other nonprofit agencies for many years, the pandemic forced her to open her own full-time coaching business in March of 2020. She still coaches nonprofit leaders as well as others to help them better understand and actively support people no matter their cultural and other differences.
 
I get to have a GREAT discussion with Danielle about how all of us, no matter our differences are all part of the same environment. While Danielle mainly concentrates on racial differences she clearly recognizes and understands that race is not the only issue she must address. She is quick to point out, for example, that persons with disabilities are just as part of the racial makeup of society as race itself. As she says, while she is not an expert on disabilities, when she encounters in her work someone with a disability she seeks out a partner more knowledgeable on disabilities to help her.
 
I found Danielle to be very open minded, curious and very willing to help create a more inclusive world for all. I think you will be inspired by her and hopefully some of you will reach out to her.
 
 
 
<strong>About the Guest:</strong>
 
A dedicated advocate for equity and inclusion, Danielle is the founder of Culture Principles and a Certified Diversity Professional. Her career is focused on guiding organizations to integrate Racial Equity, Diversity, and Inclusion into their operational frameworks. With an insightful understanding of industry trends and a commitment to collaborative growth, Danielle develops tailored strategies that enhance team dynamics and problem-solving skills. Her influential work includes a partnership with the Conscious Collaboratory, where she co-created the program Reimagining Racial Equity, aimed at helping business leaders incorporate racial equity into their organizations.
 
Danielle also excels in coaching senior leaders to develop their cultural competencies, equipping them with the knowledge and skills to lead inclusively in diverse environments. Her approach involves personalized coaching sessions and workshops that focus on understanding and appreciating cultural differences, fostering empathy, and enhancing communication skills within multicultural contexts.
As a compelling speaker and ICF-certified Executive Coach, Danielle's engaging presence inspires audiences globally. Holding a Master's degree in Industrial-Organizational Psychology, her deep commitment to equity and inclusion has established her as a respected thought leader and agent for meaningful change.
 
<strong>Ways to connect with Danielle:</strong>
 
Website: <a href="https://www.culture-principles.com/" rel="nofollow">https://www.culture-principles.com/</a> 
Linkedin: <a href="https://www.linkedin.com/in/danimarshall/" rel="nofollow">https://www.linkedin.com/in/danimarshall/</a> 
Instagram: <a href="https://www.instagram.com/cultureprinciples/" rel="nofollow">https://www.instagram.com/cultureprinciples/</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi and welcome to another edition of unstoppable mindset. We are really, I think, blessed today, I have a person who is our guest. Her name is Danielle Marshall, and Danielle has a background in industrial organization psychology, not sure about the organization. You're going to have to help with that, but that's okay. She's been involved with dealing with nonprofits and concerning children for 20 years, and she saw a disconnect between narratives about children and her actual on the ground experiences, and I'm really fascinated to learn about that she does a lot in the world of diversity, equity and inclusion, dealing with race and so on. So we'll have to see how much she does with disabilities. Just to pick on her a little bit, that'll be fun. But we don't really like to pick on people too much unless they're politicians, and then the rule is you got to pick on everybody. You can't just pick on a few. So we don't deal with politicians because it's just way too much fun to pick on politicians anyway. Well, Danielle, welcome to unstoppable mindset. We're glad you're here. Michael,
 
<strong>Danielle Marshall ** 02:35
thank you. I'm not sure I've ever had an introduction quite like that.
 
</strong>Michael Hingson ** 02:40
Don't you think it's true, though, that we ought to just pick on all politicians,
 
<strong>Danielle Marshall ** 02:43
sure what they pick on themselves.
 
</strong>Michael Hingson ** 02:46
They do a good job, and then they leave all these openings for the rest of us. Right? Absolutely, and it's true of all of them. So as I tell people, I'm an equal opportunity abuser, so it's really better to just stay away from it. We have too much fun doing other kinds of things anyway, which is exactly what unstoppable mindset is all about. But I'm really glad that you're here. Then seriously, it'll be fun to hear some of the stories and to hear about the things that you have done and why you do what you do, and the observations that you've made. I think it's really pretty fascinating. But why don't we start, if we can, and if you will, why don't you tell us kind of about the early Danielle growing up, and some of that stuff always good to start that process.
 
<strong>Danielle Marshall ** 03:33
Sure. Well, I grew up as a 70s child in New York City, so that was my, sort of, my origin story. And I think it lends itself, quite frankly, to where I've ended up today. New York is one of the most diverse cities in the US, and definitely was true when I was growing up, also large, you know, large metropolitan area. And so where in New York I grew up in Queens, predominantly in Queens city. And, you know, when I think about the exposure I had to things as as a child, it really is telling that I would end up doing this work. You know, I grew up in an apartment building, and literally, everyone lived in the apartment building with us. You know, we had people from different racial groups and ethnic ethnicities, and there was Spanish music playing and Indian food cooking. And so, you know, my childhood really was a a broad opportunity to just dive in and talk to people and learn about their cultures and just really get familiar. And so I think it was interesting for me, because I don't feel like I ever grew up tolerating people. It was just we accepted each other, we lived amongst each other,
 
</strong>Michael Hingson ** 04:44
yeah. And was kind of an environment where, well, a very heterogeneous environment by any standard. And you, you learned up front, I would presume, pretty much how to get along,
 
<strong>Danielle Marshall ** 04:55
yeah, for the most part, yeah. I mean, no different, though, and I will put this caveat out. Out there that as kids, you know, we, no matter if it is a heterogeneous group or homogeneous, we're still going to have conflict, right? That's people. That's human nature. And the difference, though, and I'm really excited that I had this opportunity at such an early age, is that we learn to navigate the conflict within those groups early on. So, you know, it was never isolated to we only deal with our own community literally. And I know this is not true for everyone that grew up in New York, but it was definitely my experience. Well,
 
</strong>Michael Hingson ** 05:28
your community was everyone, everyone and all sorts of different kinds of people, which was so cool and something that it'd be nice to see a whole lot more of, and people really learn to understand the whole lot more of all sorts of different kinds of
 
05:43
people, for sure.
 
<strong>Michael Hingson ** 05:45
So when you were in New York, did you ever eat at Peter Lucas?
 
</strong>Danielle Marshall ** 05:50
I actually did not have a memory of it, perhaps, but I don't remember that.
 
<strong>Michael Hingson ** 05:57
I always liked Ruth's Chris steakhouse better than Peter Lucas, but I've been to Peter Lucas on a couple of sales presentations, so I've eaten there twice. And I don't know was it's, I wonder if it's still there, just with everything that happened during the pandemic. You know, who knows? I know. Tavern on the green after September 11 closed for a while, and then it finally reopened. But it's just really too bad, and Hurley's saloon had to relocate because their lease went way up. Hurley's was one of those restaurants that started well, when it started, the Hurley brothers leased the space, and then the Rockefellers wanted to put up NBC and Rockefeller Center, and they put it up, but they wanted to buy out Hurley's, and Hurley said, No, we're going to keep it. And they had a 99 year lease. But unfortunately, when the 99 year lease was over, the rent quadrupled, and they ended up relocating over to a place on what was it? It was on 48th between I think it was Broadway and eighth, or eighth and ninth, right in that area, but I was always liked Hurley's, that was a fun place. So many stories because NBC, when they did build the facility in Rockefeller Center, some of the reporters ran a phone line from some of the places in NBC to Hurley. So they hung out in Hurley's and stayed at the bar, and then if something came in, their phone rang under the bar, and they grabbed the phone and went off and did what they did. Sure, sure, lovely history, only in New York.
 
</strong>Danielle Marshall ** 07:36
Many things happen in New York and nowhere else.
 
<strong>Michael Hingson ** 07:39
Well, so what got you? So you went to college, and where did you do that?
 
</strong>Danielle Marshall ** 07:45
Where I went to Howard University. So I came down to Washington, DC, okay? And while I was there, I ended up serving as a AmeriCorps member for two years with a program called jump start for young children. And it was, I think, really the beginning, if you will, of this journey as I understand it today, at least, it started to come to the forefront for me. Because what happened while I was in service is we were working in a number of Head Start schools around the District of Columbia, and I was serving primarily black and brown children in in the schools. And it was the first time I had really heard this narrative that would then follow me, regardless of where I live throughout the country. And the narrative was very much centered on who the children and families were that we serve. So, you know, there were often stories about the outcomes that they would achieve in life, what what levels of success they would be able to to get to who their families were, etc. But what I distinctly remember is that many of those narratives that I was hearing were not coming from people that were representative of that community. They didn't live there. They didn't represent the cultural groups we were serving, so they sort of had an outside perspective about who these community members were. And what was really disheartening for me at the time is that the narratives were very negative and, you know, and again, they didn't serve this community, but also misguided in the sense that they came from outsiders. And so I remember, even at that time, wanting to spend more of my efforts around narrative shifting, which is a big feature in the work that I do right now, because it began to dawn on me, though I yet, I yet to have, like the words at that moment, that it was never about the the children or the families. It was it was really about the systems. It was something broader that was leading to the outcomes that these kids were experiencing, not any default or deficit within them.
 
<strong>Michael Hingson ** 09:49
You know, it's interesting, because I can equate that to disabilities and specifically blindness, the same sort of thing, the narrative all the time is what blind people can. And can't do. Mostly can't, and it comes from people who are not blind, who have never tried being blind, and unfortunately, all too often, the so called professionals in the industry who have no real clue nor expectations about what people who happen to be blind can and cannot do. And the reality is, mostly we can do anything that we choose to, if given the opportunity. And so we end up finding the same narrative. I remember one person telling me about a story where they were at a meeting. He happened to be blind and was the CEO of a blindness organization, and somehow they got on to a discussion of the names of the organizations and that they really needed to somehow figure out how to get blind out of the names of their organizations. And this guy said, Wait a minute, what are you talking about? Your blindness organizations? You know, let's let's see. How many of you would really like to take the word blind out of your organization names. And there were, I think, 25 people in the room, and 24 out of 25 raised their hands. And of course, most all of them were not blind, but they wanted to take blind out of their organization name, just because of the view that they had. And as this person pointed out, you are serving and dealing with blind people. How could you ever consider taking blind out of the name of your organization? Blind isn't the problem. It's your attitudes and your perceptions. Yeah, so it seems exact same sort of thing? Yeah,
 
</strong>Danielle Marshall ** 11:34
absolutely. It's funny that even as you say that I'm having a I had a little bit of a reaction, because I hear that so much when people say, Well, why do you have to talk about race, or why did you have to say that this was a black person or a white person or an Asian person? Well, that's because that's who they are, right there. It doesn't change because you are uncomfortable having that conversation. It's still representative of that individual.
 
<strong>Michael Hingson ** 11:59
And it also doesn't mean that any of them are less capable than anyone else. Well, 100%
 
</strong>Danielle Marshall ** 12:04
like that. That goes without saying for me, but I think I am appreciating your point right now, because it needs discussion, because some people still believe that an association with a particular group, whether it be cultural ability level, etc, means that that narrative that exists in their mind that's negative is true, and
 
<strong>Michael Hingson ** 12:23
unfortunately, when we talk a lot about diversity and inclusion, especially the whole area of diversity, diversity usually centers around race, gender, sexual orientation and so on, and it Never centers or really brings in disabilities, even though we as a minority are much larger than all of the other minority groups that you can talk about. And yet we don't see disabilities being brought in. And it reminds me of a story. There's a book called all on fire by Henry Mayer. Have you ever read it?
 
</strong>Danielle Marshall ** 12:56
I haven't read that one.
 
<strong>Michael Hingson ** 12:58
So it's about William Lloyd Garrison, the abolitionist in the 1840s and he was looking for people to really join the movement and help in the abolition movement. And there were some two sisters, the grim K sisters, who were very much involved in women's suffrage. And he told his people, we really need to get them to come and be involved in what we're doing. And they said, Well, why would we do that? They're not interested in this. They're all interested in women's efforts and so on. Why would they even be interested in in in what we're doing? It would just kind of really divide off, and it would completely separate from what what we're about. And and Garrison said, you really don't get it. It's all the same thing. And it's unfortunate that we don't see that. So even the people who are involved in diversity, all too often decide they're going to specialize in one thing, but in reality, it's all the same thing.
 
</strong>Danielle Marshall ** 13:58
Yeah, I, you know, I I think that there are certain people who have niched down so like, my focus is racial equity, but I will tell you this, I don't miss disability or ability levels in my conversation, either, because what I'm more focused on is I pick a central part to start, which, for me, happens to be race, right? But what I would say to anyone who brings into the conversation, well, we have to talk about, we have to talk about gender, and we have to talk about, you know, I, you know, I'm a gay person, or I am in a wheelchair, all of these things start to come in for people in the conversation. And what I would say is that if I were to center on race, and even more specifically, let's say I picked a particular racial group that I'm centering on. If I centered the conversation on blackness, please understand and this is really, I think, important for listeners, viewers, today, for every racial group or any cultural group that you deal with the intersections that are out. For them cross every other identity. So if I chose a black person or a blackness as a racial group, there are going to be people who are, you know, they have different sexualities, they have different ability levels, they have different religions. And so, you know, as I'm thinking, different genders, you name it, different social, economic status. So no group is a monolith on its own. So if you are doing this work with intentionality, you are bringing in the other identities. And I understand it's not everyone out there that's doing it, but to me, there is very much a there's a place in this conversation for all of us, because I have chosen to center on one thing, and for me, I center on race first, because it's one of the conversations we have a very difficult time having in this country. Yeah, but we do build that muscle, but it is not to the exclusion of every identity other than a racial identity, because we all exist within, you know, a particular race.
 
<strong>Michael Hingson ** 15:55
And, you know, I've had a number of people come on the podcast who talk about diversity and so on. And very, very seldom do people say exactly what you just said, which makes perfect sense. I mean, there's nothing wrong with the fact that you focus mainly on race and particularly niches, but you would not do it to the exclusion of other things, and that's the important part. I've had some people who came on and they, and I've asked them to define diversity, and they say, oh, it's all about sexual orientation, race and gender and so on. And I said, What about disabilities? Oh, that's, that's social justice. No, it's not. It's not social justice. It's a completely different sort of thing. And that's, that's what's so unfortunate that we really don't understand that there's so many aspects of it. I mean, from that standpoint, in parts of the world, you could say the same thing about Caucasian people who happen to be a minority, and probably in other areas, are just as misunderstood in some ways.
 
</strong>Danielle Marshall ** 17:00
Sure, sure, you know, I would add something I think that's valuable, you know, if we're to think about expanding this conversation. So I don't think it's enough to simply say, I'm going to include information about, you know, disability and in this, in this discussion. But what I would say, as someone who focuses on racial equity, my expertise in disability isn't as strong. Sure, that's not my area. However, if done well, I can bring in a partner who does focus on that exactly. So now we have a stronger opportunity to really dig in and to do the work I have an opportunity right now that I'm working on where there's another gentleman in as part of the group who has a visual impairment, and he was teaching me a little bit about the technology. So if we're using zoom, what he has access to, what he doesn't have access to, access to. And so that's been really important to me, because these are things that I could very easily overlook. I tried to stay up to up to date on making sure that all the technology I personally use is accessible. But because technology changes so quickly, and this is not my area of specialties, literally, I need someone else who focuses on this to be like, Hey, have you heard this new update? Are you aware this thing is happening? Here's a new technology you can build into your own practice.
 
<strong>Michael Hingson ** 18:19
Sure, and that is exactly the way it ought to be. And, oh, by the way, just, just to point out, visual impairment is is a horrible term. It's like deaf people being called hearing impaired. You know, they they would execute you on the spot if they could, if you said hearing impaired. And the reason that visual impairment is bad, and it was created by the experts, the so called experts. First of all, visually, we're not different. You don't look different simply because you're blind. But the big issue is impaired, because immediately you're equating a person who doesn't see or doesn't see as well. You're equating their level of eyesight to people who have perfect eyesight. So the better term is blind and low vision, as opposed to visually impaired, for the obvious grammatical and logical reasons. But again, you wouldn't know that unless somebody talked to you about it, and other people wouldn't. But we really need to grow and recognize that all too often, words matter in so many ways, which is why we don't say Indians anymore. We say Native Americans or something like that. And, you know, in so many different ways, but, but the reality is, of course, you wouldn't know all about zoom you wouldn't know about screen readers and those, those kinds of technologies. And I'll tell you right now, if I can never help, all you have to do is yell.
 
</strong>Danielle Marshall ** 19:43
I will most certainly reach out. So Michael, you know what you did is you just offered me a gift in this moment. So I appreciate the feedback and the reframing of the language, because I think that is what this work is about. I am not bothered that you have just corrected me in this moment. I'm welcoming, welcoming in this session. An opportunity to learn.
 
<strong>Michael Hingson ** 20:00
It's not so much a correction, isn't Yeah, I'm sorry, go ahead, but to me, it
 
</strong>Danielle Marshall ** 20:04
is a correction, and that's okay, right? Like we have to get comfortable with the fact that sometimes, even as a professional in this space, I am going to mistake misspeak at times, and that is okay because I can own it and then really incorporate that into my work. And so the reason I am even focusing on this right now is one. I am offering this back as gratitude to you. But the second is, for all of us out there that are afraid to lean into this work, one of the reasons people tend to be so afraid and shy away from it is that there, there's a fear of getting it wrong. All too Go ahead, please.
 
<strong>Michael Hingson ** 20:39
All too often today, there's still lots of blind folks who say, I'm visually impaired, and no, you're not, because we haven't, as as a group, really totally learned and understand it. Some people because they had eyesight and they lost it, and they regard themselves as being impaired, but they're not, and then the fact that they think they're impaired is the problem. But even totally blind people from birth sometimes think, well, I'm visually impaired, because they've learned that it's all about how much eyesight you have or don't have. So let's, let's do this a different way. Do you have a disability?
 
</strong>Danielle Marshall ** 21:18
I do? I have a hidden disability, okay,
 
<strong>Michael Hingson ** 21:20
which is,
 
</strong>Danielle Marshall ** 21:22
I am a diabetic. Okay,
 
<strong>Michael Hingson ** 21:25
now let's talk about your non hidden disability. And this is my belief, and I talk about it fairly often on the podcast when I get the chance preaching again, in 1878 Thomas Edison invented the electric light bulb. Why he invented the electric light bulb so light dependent people would have a way to be able to function in the dark. It doesn't mean that you don't still have the disability that we have spent so much time making light on demand, available so frequently and so ubiquitously, if you will. I'm not sure that's a good word, but the reality is, one of your disabilities is your light dependents. If the lights go out and you can't grab a flashlight or a smartphone right away, you're in a world of hurt. It doesn't cover it doesn't change your disability. It covers it up, but it's still there. And now getting people to understand and accept that is is a lot harder. But the whole point of it is, we all have challenges. And the reality is disability is not a lack of ability. And I've had some diversity. People say to me, well, but this starts out disability, so of course, it means a lack of ability. Yeah. Well, what do you do with the word disciple, then, or discern or discrete? Let's you know, the reality is, dis has nothing to do with it. It's what we decided is, and we've been so good, especially in the last 30 years, about changing language, it's time to really reframe it. But disability is a characteristic in one way or another that we all have. It just manifests itself differently, and getting people to to recognize that is a different story, but it is still what we really need to do so that people understand we all have challenges, and our challenges may very well be different than most every other person. Then that's okay, but we need to accept people and understand that usually they can help us just as much as we can help them.
 
</strong>Danielle Marshall ** 23:26
Of course, I absolutely agree with that.
 
<strong>Michael Hingson ** 23:30
Well, so you went off to Howard, and what did you What degree did you get at Howard?
 
</strong>Danielle Marshall ** 23:36
I am a speech pathologist. By my degree at Howard, I never actually used the degree. It was not something that I was I was interested in pursuing beyond the the undergraduate level, but I did minor in psychology, and so I went on to get a degree in industrial organizational psychology.
 
<strong>Michael Hingson ** 23:53
Now tell me about this organizational part. I told you I'd have to ask that. It's a great term. It's like an oxymoron, you know, Army intelligence. But tell me about industrial organization psychology.
 
</strong>Danielle Marshall ** 24:03
I think you can just look at it as you know it is, the psychology of organizations like I joke with people often that I think about the world, and in many ways as a case study. And so there are a variety of things that people that are in i o psychology do? They may be, you know, working on hiring and retention. They may be working on culture surveys, how we streamline our workforce, like there's a number of things that they do. What I have done, though, is pull on this thread of culture Well, being in organizations and really thinking about equity. For in particular, bipoc leaders, staff members, etc.
 
<strong>Michael Hingson ** 24:46
So how have your experiences made you kind of uniquely able to deal with what you do? Because clearly our experiences will usually lead us to do what we do. And so in your case, how. Did experience really make that happen?
 
</strong>Danielle Marshall ** 25:03
Yeah, I mean, that's a big question. I feel like everything that I have done over the course of my life sort of led me to this place, but I did not know that this was the destination. And to be fair, this may not be the final destination, right? There's still time, hopefully, that I have to arrive at said destination. But I had a flashback the other day because I was actually reading a book where someone had talked about being an anthropologist, and I remembered, and I hadn't thought about this in years, when I was in high school, and maybe this is Junior year or senior year, I went to my guidance counselor, and I told her, you know, we were we were talking about what we wanted to major in and what we want it to be when we grew up. And I said to the individual, I want to be an anthropologist. And she looked at me and she kind of scoffed, and she's like, No one's going to want to talk about culture and histories like that. That's past it. You'll never get paid for it. And that's crazy. Yeah, yeah. It knocked the wind out of me in that moment, because I'm like, I'm here in the capacity of, like, sharing my dreams, my aspirations with you. You're my guidance counselor. You're supposed to be guiding me. But in that moment, I felt really shut down. And so as a result of that, I made a change when it came to to going to college, right? I changed what I was thinking about. I was looking at this person as you know, someone literally because you're the guidance counselor, you have more wisdom than I do in this area, and so I let that affect how I move forward at the undergraduate level, only to find myself somewhat years later, like I may not be a anthropologist, but I certainly am someone who loves to study culture. I love to understand how people think, why they move, the way they do, what their values and their norms are. And so as I think about that, like they're all of these little touch points along my journey that I would say have brought me to this place, working, you know, in DC, in AmeriCorps program, and hearing the narrative shifts, and again, people talking about the cultural norms and values and getting it wrong about those communities. And so my my goal was like, how do we set the record right? How do we empower people to to not only survive, but to to thrive? And I was like, we have to address the systems. Yeah,
 
<strong>Michael Hingson ** 27:21
I've always been a believer in that all the experiences that we have help build and help us wherever we go. So how does speech pathology help you? Well,
 
</strong>Danielle Marshall ** 27:36
it has certainly taught me to slow down. You know, one of the things in speech pathology that we did a lot of was repetitive because the people that are coming into the program either they are working on developing speech like if it was a young child, or maybe it's someone who has had an accident or a stroke, and they're they're learning to speak again. There was so much around the repetitive nature of it. There was so much around slowing down, being patient, meeting the client, where they were, that I feel like in a strange way, I suppose. And I had never really thought about that like it does lend itself to where I find myself today. Because when I think about the work that I'm doing, if I'm teaching racial equity principles, if I'm helping groups to understand how to apply an equity lens in their thinking. A lot of this is repetition, making sure that you fundamentally understand the concepts that we've repeated it, that you can see how it might apply in different contexts. The slowing down meeting people at their level, you can't just jump into the conversation and assume people are starting from the same knowledge base that you are. Right? So how do I level set in the moment for that client.
 
<strong>Michael Hingson ** 28:42
There you go. You know, my master's degree is in physics. I never thought that I would be a full time public speaker and doing a podcast and so on. But I also from physics went my first job was doing something not directly related to physics, but it was involving high tech. And the reason physics helped me there is that it really taught me all the values of technology and to be curious about technology. And then, after starting that job, three years later, I ended up going into sales. And one of the things that physics really taught me was, professors always said, you really have to pay attention to all details. Don't make assumptions. That helped me a great deal in sales and then with sales and doing sales for 22 years, until September 11, and I still sale sell, but now it's not technology sales, but still, it was all about being curious, all about paying attention to the details and learning to communicate with people and hello that led to public speaking. So I really do believe that all the things that we do help us build toward whatever it is that we do now and whatever is. Next, whatever that is,
 
</strong>Danielle Marshall ** 30:03
certainly, and it
 
<strong>Michael Hingson ** 30:04
makes perfect sense that I'm, you know, so that's why I was really curious about speech pathology. And I had never thought about the fact that, yes, that you have to really slow down, and that's a very important thing in all the things that you're doing today, because it also helps you be a better listener
 
</strong>Danielle Marshall ** 30:22
that is critical to the work that I do. And you know, Michael, I'm also an executive coach, and so listening feels like it falls into the very essence of my work. I am there to ask people questions and obviously listen to their responses, or maybe not so obviously, but that is what I am I'm doing is I'm listening to hear maybe the things that go unsaid as well. What am I noticing in the conversation that might be helpful for the client to ultimately get to this place of greater understanding by just listening back to their own words
 
<strong>Michael Hingson ** 30:56
and maybe echoing them back and making them listen to them?
 
</strong>Danielle Marshall ** 30:59
Yes, so sometimes I have to stop and just say, I want to, I want to offer a noticing with your permission, right? And I'd like to repeat back to you something that you said, like, how does that land on you? So when we're having those conversations, you know, we we talk so much as people that we don't often listen to ourselves as we're saying that, you know. And I kind of joke with people in that game show that was around years ago. And people would say, like, Is that your final answer? Yeah, because I want you to really make sure that you've had time to think about what you've said. And yeah, and make modifications if you need to.
 
<strong>Michael Hingson ** 31:34
The more it seems to me that you think about what you say, then the better you are at saying what you really want to say more quickly because you've really thought about it. And you, you develop that mind muscle, which is so important,
 
</strong>Danielle Marshall ** 31:49
yeah, I hadn't thought about it that way, but it does lead to a different level of efficiency, for sure, yeah, for sure.
 
<strong>Michael Hingson ** 31:55
But still, even even so, sometimes you say things and you, you didn't think them through, and it's a mind muscle that a lot of times we don't really develop very well, or not nearly as well as we could, but it makes a lot of sense to do it. Yeah,
 
</strong>Danielle Marshall ** 32:12
I think it speaks to our ability to really dive into introspection, right? And to self reflect as a normal practice in our world. Very few people that I talk to spend much time on it, like they will do some self reflection, but it's not a normal practice for them. And the thing is, when I consider, for instance, for me, it's writing, when I need to get clear on something I write, and the Writing helps me. It helps for my my business, because I'm able to publish lots of articles and blogs so forth. But the reason that they're coming out at the speed that they are is because I'll be gnawing on a question, right? Or I'll have had a conversation as as I'm digesting that I'm like, I just need to get it on paper so I can get out of my head and then look back at the notes that I've taken and say, does this actually jive with how you feel in this moment? Is there something that you might adjust to your way of thinking? And so regardless of whether you're doing the thinking in your head or on paper or, you know, out loud in conversation, there needs to be an opportunity to really sort of digest what your experiences are, to process them, because to the point that you made like you can call on the words a lot faster, because you're clear on your position, right? I know what my position is. I don't actually have to sit back and say, Hmm, I wonder about that, because I've thought about it already. Yeah,
 
<strong>Michael Hingson ** 33:32
I am a firm believer in introspection. I'm writing, well, I've written, and later in August of this year, my new book, live like a guide dog. True Stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith, will be published. And one of the things that I talk about a lot is the whole concept of introspection, because I believe, and I've learned not to say I'm my own worst critic anymore, because I think that's so negative, but rather, I'm my own best teacher, and I only can teach myself when I really sit down and think about it. I've never been a great journalist, but typically I can do it by thinking about it, and then eventually, when I write something down, I'm writing it down because I'm creating an article or preparing for a podcast or whatever, and I'll look at it, and I might tweak it even then, but I do like to spend a lot of time thinking and looking at what I do and thinking about what I do, because I think it's so important, and I wish more of us would do more of that.
 
</strong>Danielle Marshall ** 34:38
Yeah, absolutely. I think there's just so much potential for growth. You know, when we're spending that time reflecting, how did I show up in the moment? You know, am I walking in alignment with my own values right now? Is there something I want to learn? There's just so many spaces that we could enter in when we quiet our minds long enough to just be present with what feels real for us
 
<strong>Michael Hingson ** 34:59
and. Is always time to do that. So many people I've heard say, but I don't really have time. Of course, you do. It's a matter of priority. Yeah,
 
</strong>Danielle Marshall ** 35:08
I'm laughing because I just talked about this earlier. I am in my world when people say they don't have time, it is often related to whether it is dei or leaning into cultural competencies and learning more about different cultures. And I would say to them, like, Hey, you develop these goals. Tell me a little bit about where you are. And oh, well, you know, I got busy, and so it didn't happen. But as a coach, my job is to probe a little bit deeper. And so as I'm listening to them say I got busy, I'm like, Well, what does that mean? And the reality is, we start to uncover some other things, and they're like, Well, you know, I have to have this really difficult conversation with someone at work, and that makes me uncomfortable. You know what? I'm too busy to handle this, right? Or they, they may default to something else where they're like, hey, you know, to learn more about cultural awareness, I actually have to examine my own culture and some of the elements that I may not like as much about my own cultural group. I don't want to do that. I'm really just too busy to dedicate the time, and so at the end of the day, it's kind of amusing, because I'm like, busyness is the default statement, but it is often the excuse, not the actuality of what's happening. Yeah,
 
<strong>Michael Hingson ** 36:16
that makes sense, and I buy that 100% makes perfect sense. How does cultural competency play into all that you do in terms of developing teams and working with organizations and so on?
 
</strong>Danielle Marshall ** 36:31
Yeah, cultural competency is is really core to the work at the end of the day. Because when we talk about this, and just for a pretty simple definition, for people who have not heard this before, is when we're talking about cultural competency. It's our ability to communicate, to interact, to work across cultural difference, you know? So if we're talking about culture again, it could be everything from disability. I will start with that now. Thank you, Michael,
 
<strong>Michael Hingson ** 36:55
you know, no pressure. You don't have to. That's okay. No, no
 
</strong>Danielle Marshall ** 36:59
pressure at all. But I, the thing is, I want people to see themselves in this, right? So any group, cultural group, where there are shared norms, patterns, values, right? How do you work across difference when you you're not a member of that group? How do you interact with people effectively? How do you communicate with them? And so cultural competence, competency is the ability to do just that. So when, when I think about the work that we're doing, that's really important, because people often will come in to the work and they believe that there is a particular right way to do things, and the fastest way to sort of negate that is, I'm like, I want you to actually think about your own culture. What's your background, what are the beliefs, the patterns, the norms that you grew up with, and also to be able to hear from other people, what are the you know, the norms, the values, the patterns that they grew up with? It's not that one is right or wrong, it's just the one that's familiar to you, thus is often your preference. Yeah,
 
<strong>Michael Hingson ** 37:55
yeah. And, and the the reality is that you're not the only game in town,
 
</strong>Danielle Marshall ** 38:01
exactly, and we are to work across difference. To be able to collaborate together, I must be able to recognize in you, okay, maybe we do move differently through the world, and even though it is a different choice than I personally might make based on my cultural background, it isn't right or wrong, it's simply different, different
 
<strong>Michael Hingson ** 38:19
I've thought a lot about disabilities, and one of the things that I felt was a challenge for people with disabilities, and you just made me think differently about it, is that the problem with with disabilities is that, in reality, the needs and most all of the issues regarding, let's say people who are blind are different from people who are in a wheelchair or different from people who are deaf or who may be on the who may be autistic or whatever. But the reality is, what I really just figured out, and should have figured out a long time ago, I have to hit myself upside the head later, is it's just as true for race, for for black or for Asian or whatever, it's the same thing. So it really isn't any more of a weakness for disabilities, other than maybe in some senses, physically, there are a lot more things that appear different, but the but the fact of the matter is, we all have differences in what we do, and that's the cultural differences,
 
</strong>Danielle Marshall ** 39:20
absolutely, and it's important, I think, for people to understand that no group of people is a monolith. Yeah, there are always going to be differences within us, you know. And I often for people that really can't see their way out of that, I will ask them to consider for a second, you know, if I said to you, Michael, are all blind, and I'm going to be very specific men the same, your answer would be, what? No, absolutely not, right? And yet we Yeah, make an assumption about other groups, like, well, you know, that's just how they are. And I'm like, Who's Who's they?
 
<strong>Michael Hingson ** 39:57
Who's they? Yeah, and. The reality is, a lot of people would say, well, all blind men are the same, and they're not,
 
</strong>Danielle Marshall ** 40:03
but, and that's exactly the problem. If we would not say within our own cultural group that everyone is exactly the same, we're familiar with it, right? We know we are not the same. I am not the same as every other black woman. You are not the same as every other white man. Like there are differences about us, and yet we are so quick to ascribe similarity to people that are different from us. I
 
<strong>Michael Hingson ** 40:26
know I'm a real oddity in things, but having never seen colors, personally, intellectually, I've never understood why people have a problem with race based on color. And I mean, I can really say that about myself, having never seen it and having not grown up. It's a really, I know, a strange feeling, but I know for me, it is strange to to see so many people looking down on people of a different color. I mean, I understand color. I understand the concept of it. Hey, I can talk about it in terms of wavelengths and Angstroms and all that all day long, but it's never been something that I really understand. Why do we even pay attention to it?
 
</strong>Danielle Marshall ** 41:11
Yeah, this is about dominance. I mean that. Yeah, that's true. Simple of it, yeah, when you think about race, race is a social construct, there is nothing that divides us. We may physically look different, but genetically, people are people. We are all the same in that way. But when we talk about the social construct of race, a person created this. People created this construct of race to establish dominance of certain groups over others. But here's the thing. So, you know, people will say really quickly to me, if it's socially constructed, why does it matter? And I'm like, it is a social construct that has real world implications, yes. And that is why we must continue to have this conversation about race in this country. Yeah.
 
<strong>Michael Hingson ** 42:01
And the operative part of that is have the discussion. There are those who don't want to have any discussion. They want to just ignore it, because they think they're the only ones who are right.
 
</strong>Danielle Marshall ** 42:14
That is, unfortunately, an ongoing challenge. And I wouldn't even say that just about race. I think there are some think they're right period. Well,
 
<strong>Michael Hingson ** 42:22
I mean, look at, look at different religious organizations. Um, so I'm glad I'm not God, because I'm, I'm with Mark Twain. I wonder if God had been in man because he was disappointed in the monkeys. But I, you know, I It's, it's, it's a challenge, because religiously, so many different religions say, Well, I'm the only one that's really right, yeah. But you know, if you say you believe in God and all that, why do you think that God thinks you're the only one that's right? Show us the proof.
 
</strong>Danielle Marshall ** 42:54
Yeah, it's complicated and but it's another example of why people haven't wanted to lean into these discussions for so long, it was not considered polite conversation to talk about politics, religion, money, those types of things, and yet, I would say the lack of having those conversations have led us to some severe consequences today. Yeah,
 
<strong>Michael Hingson ** 43:13
and part of it is that we've also forgotten how to really have a good conversation. It doesn't mean that we should take it personally. It doesn't mean that one side is right and the other side is wrong, and that shouldn't be about proving one side right the other side wrong. Should be about understanding. Yeah,
 
</strong>Danielle Marshall ** 43:30
you know, I think it's an opportunity to examine one's motives in the moment. Right listeners, I think it is. But for us to individually do it. What am I hoping to get out of this conversation? You know, for some people, they might want to prove a point. For others, they're going to enter the space, you know, desiring to learn. Others are just, you know, they're they're just filling time. Like, what is your motivation in this? And for me, you know, and I've told many people this at this point, especially doing the work that I do in dei they're like, Oh, don't you get tired of having to convince people about, you know, the different merits of diversity, equity and inclusion. And I'm like, Well, I understood a long time ago that diverse, excuse me, that convincing people is not my ministry. Yeah, I am here to walk alongside of people who want to be on this journey, who want to learn, who want to have curiosity towards the world, towards other groups, to self exploration. And so I think just knowing sort of what the purpose is in the conversation, even if I walk into something like my goal is always to just to learn, to listen, to learn something, even if I have something that I have something that I want to contribute and I have a very strong perspective on it, I still would like to understand what the other person's bringing to the table. And
 
<strong>Michael Hingson ** 44:47
you might change your perspective when you sit down and dwell on what was discussed
 
</strong>Danielle Marshall ** 44:51
absolutely and that that happens every day. Yeah,
 
<strong>Michael Hingson ** 44:55
I mentioned I have a master's degree in physics. I also, at the same time, got a secondary. Teaching Credential, and I used, and still use that knowledge of being a teacher every day. I use it in sales, because I learned through lessons, I was able to take in learning to be a good salesperson through the Dale Carnegie sales course that the best salespeople aren't really trying to convince you, oh, that may be their motivation. But what they're really trying to do is to teach you and guide you, and at the same time, deciding, is my product the best product for you or not? And the really good salespeople, if their product isn't the one that's going to work for you, will be honest enough to tell you that? Yeah,
 
</strong>Danielle Marshall ** 45:41
absolutely. And as we see with salespeople, there are many different approaches people take. And so, you know, you're if it's not my particular way, there's someone else out there that may offer a different perspective, a different philosophy on these things, and I think that's okay, that we have multiple sort of entry points into this work. I
 
<strong>Michael Hingson ** 46:01
love watching other sales people in action. I've learned every time I do. And as you said, it's all about learning. It's my motivation as well. I love being on these podcasts because, as I've told many people, if I'm not learning at least as much as everyone else, I'm not doing my job very well. And it's so fun to be able to have meaningful discussions and learn so much from so many people who come from different perspectives and have their own knowledge bases which are different than mine, and I get to at least be allowed to share in that with them, which is so cool,
 
46:38
absolutely.
 
</strong>Michael Hingson ** 46:41
So one of the things that and I mentioned, live like a guide dog, and live like a guide dog really is motivated as a book to teach people that they can control fear and that that fear doesn't need to blind you, as I put it, or paralyze you or overwhelm you. You know, September 11 happened, and I wasn't afraid. And I wasn't afraid because of the fact that I learned in advance how to deal with emergencies at the World Trade Center, because I moved into the to the complex, and we opened our office in August of 2000 but even before then, while we were setting it up, I knew that there had been a bombing in 1993 and I decided early on, you know, if there's a gonna be another attack on the World Trade Center, I better know all I can about this year place. And so I learned where everything was, but I also spent a lot of time talking to the emergency preparedness people, the fire people, the Port Authority, police and so on, and I learned what to do. And it wasn't until much later that I realized that all that knowledge helped me develop a mindset that said you know what to do in the case of an emergency. So I really advocate very strongly when I get a chance to talk about being safe and emergency preparedness, don't rely on signs. Learn the information so that you really know what to do, which most people you know, don't they, they figure, I'm just going to be able to see the sign, and that works until you can't because you're in a smoke filled room, but, but fear is, is all around us, and we don't really learn to control it. And I think society, all too often, really, in a lot of ways, encourages us to be afraid, way too much. But fear is is something that people just hate to talk about, like in professional growth and so on. How do you deal with that?
 
<strong>Danielle Marshall ** 48:30
I definitely appreciate that. You know when I when I think about fear? For me, it can be either a catalyst or an inhibitor, sort of a choose your own adventure concept, because you get to decide how you're going to approach it. But you know, when I think about fear, and I'm going to, you know, back this up to the work that I do around Dei, around cultural, culture in general, I think fear has the potential to raise our self awareness. If I walk into something and I'm I'm fearful, all of a sudden, there's someone who's different from me, right? They're a different religion, they speak a different language, they look different. Why am I experiencing that fear in that moment? Right? So I'm raising my self awareness by being able, again, to introspect on this, to really dig a little bit deeper. So that's that's one piece of it, like it points to the things that can help us then to grow we're the places that we need to focus on, you know? And I'll use just an example again, like a common fear is public speaking. And so is that something that you should really be fearful of, or is it simply a acknowledgement that, hey, I could work on my public speaking skills, right? I could practice in the mirror as a starting point. I could talk to a group of friends, you know, and just have a presentation in my living room. It is pointing us to skills we're not necessarily saying you have to get on a stage and deliver a TED talk as an. Example, right? Like, what are the small steps one can take to start to be able to build up those competencies more and so, like, when I think about fear, I think there's, it's, it's an opportunity to grow.
 
</strong>Michael Hingson ** 50:12
I believe that's absolutely correct. Fear is a is a very powerful tool that we can use in so many things that we do in our lives, and that it doesn't need to be the thing that overwhelms us and prevents us from making intelligent decisions. It's a it's a great motivator, it's a great tool, and it's a wonderful gift that if we would embrace it and use it properly, would help us a great deal in all that we do. Yeah, and unfortunately, again, I see in our world, with all the political things going on and so on, so many people are just fomenting and promoting fear. And too many people are buying into it rather than being able to step back from it, because we just haven't ever learned to do that. Yeah, there's
 
<strong>Danielle Marshall ** 51:00
a fear economy. There are people who legitimately profit from fear tactics. So whether that be in our politics, whether it be how we're looking at different medicines that, you know, just remember, yes, exactly, we're still there, you know, by now, because it's the last one, you're not going to put that fear in you, or you're not going to be able to make it through life if you don't own one of these things. And so I don't know there's so many things that come to mind as I make that statement, but I
 
</strong>Michael Hingson ** 51:31
was watching, I watched some old TV in the morning, and I love to watch the commercials, because at least half of them, they say you got to buy this now, because due to supply chain shortage, this is maybe the last time that you can get it, and the commercial has been going on for a year. So, you know, yeah, exactly. It's interesting.
 
<strong>Danielle Marshall ** 51:50
There's one of my favorite department stores that's been having a one day sale every day for as long as I can remember. Yeah, I just kind of think that is ironic. If I should ever come back again into this world, maybe I'm coming back as an advertising psychologist, because I find it quite fascinating. Um, but yeah, fear. Fear, to me, is one of those things that I think that if we are willing to embrace it, if we are willing to be able to think a little bit about what is driving our fear, there's so much potential there, because even in my coaching work, what I see with clients really quickly is like, if you can name the fear, right, give it a name, say exactly what it is, you can start to develop techniques to mitigate that fear, if you will. It goes unnamed. It's really hard to address, yeah,
 
</strong>Michael Hingson ** 52:40
because then you're, you don't know what it is you're really dealing with, but if you can think about it, then you can go back and oh, okay, now let's figure out how we deal with that,
 
<strong>Danielle Marshall ** 52:49
yeah, or how I get support in dealing with it. Not everything is going to be within our wheelhouse, yeah? And I was,
 
</strong>Michael Hingson ** 52:55
I was including it all of one lump sing, one lump sum thing. But you're right. There's nothing wrong. And too many people are afraid of this. There's nothing wrong with looking for support, eliciting support from other people. And all too often, we think that, Oh, I got to do this on my own. I wouldn't be as big a person, especially a macho man, if I have to go off and ask for support, that's funk. Yeah, I love teamwork. I have written all of my books in a teaming relationship, and other people have been involved, and I love that. It's so much fun to do, because I learn other perspectives along the way, and I think it makes for better books.
 
<strong>Danielle Marshall ** 53:40
Yeah, I can definitely appreciate that. I mean, so much of my work is centered around including multiple voices and perspectives on things. We cannot be effective in this work if we center it only on a singular voice or a singular group. Yeah,
 
</strong>Michael Hingson ** 53:55
you've said that pre one precursor to building confidence is being courageous. Where have you had an example of really being courageous or dealing with fear love? A story. Stories are always fun,
 
<strong>Danielle Marshall ** 54:08
you know? I There's so many things that come to mind, like when I, when I hear that question, because it is, you know, and actually, I'm going to go back to high school again. I'll give you, I'll give you two stories here, when I was in high school, I also had that fear of public speaking, right? It terrified me to think that I'd have to get on a, you know, in front of an audience, of whether that would be in front of a classroom or on a stage, etc. And I remember, and this is so interesting, because it's telling of like how I've sort of arrived again to where I am today, but I have this memory of just saying to myself one time, their student government was going to be opening up some positions for the senior class in the upcoming year, and I said, I want to run for my high school treasurer. In order to run for a treasurer, I had to get on a stage. Age, I had to give a speech, I had to talk to the entire student body of our senior class. And I was like, This is the worst idea ever, right? Like, I'm having that moment. I was like, Why did you think this was okay? And I said, you know, I don't know what's going to happen in this moment, but I certainly know this is the one thing I do know about fear. If you do not address it, it is not going anywhere. And so for me, the strategy, even from my high school days, was to lean into things. The issue wasn't that I wasn't able to speak to people, right? I was fine in smaller groups, but it was terrifying to think about getting on a stage and taking, like, a public position on a particular thing. But over the years, I just did a little bit more and a little bit more, you know. So when I started my first job in the in the nonprofit sector, you know, I was a program coordinator, and so I had to train a small team of volunteers on something. And so now I'm taking material that I didn't even create at the time, and I'm making sure I understand them so that I can train these people. And then I went on to, you know, start doing more training at a much larger scale, where I'm I'm traveling around the country, and then it is all of a sudden, oh, I'm standing on stages, and there are 500 people. There are 1000 people in the audience. I'm doing podcasts, and lo and behold, the very thing that I was most fearful of when I was in high school is the thing I've become. I am now a public speaker.
 
</strong>Michael Hingson ** 56:29
Yeah, I remember speaking in small groups or selling. You never know where you're going to be selling on any given day, whether it's to a board of a financial organization or to IT people or whatever, and that taught me to be comfortable in groups. But the first time I was asked to speak about September 11 was when I was called by Minister two weeks afterwards. So it was like on Monday the Well, probably the 23rd or maybe it was even a couple of days before then. And he said, we're holding a service for all the people who we lost in New Jersey, and we'd like you to come. And I said, Okay, well, where? And he said, it's going to be an outdoor service. And I said, Great. And then I I asked the question, how many people are going to be there? Probably about 6000 and you know what didn't bother me, of it, I said, Great. So that was my first speech to 6000 people. And you know, it was fun for a lot of reasons. It was, was very enjoyable. You know, I shouldn't say enjoyable, because it was a sense of sad occasion, but I was able to do it, and hopefully inspired some people, and and my wife and I went down and I did it, and it worked out really well, but 6000 people wasn't bad. It's a good start.
 
<strong>Danielle Marshall ** 57:58
That is a fantastic start. Welcome.
 
</strong>Michael Hingson ** 58:02
So can you tell us a story where you really saw in an organization or some people, just a real transformation, and the success of what you teach about dei and the principles and so on?
 
<strong>Danielle Marshall ** 58:18
Sure, you know, I was, I was thinking a little bit about dei and specifically coaching leaders. I I think what is really important when I think about some of the clients that I've served, is is this idea that talk about fear again, right? What stops them from moving forward, in a lot of cases, has been the fear of the unknown, right? These big issues feeling like they have to fix the world. And so where I've seen success with with certain clients in particular, is that they've been able to figure out how the application of Dei, how the application of cultural competencies, can be contextualized for their organization, their mission, the thing that they are most focused on. And so in in that, whether you are an arts based organization or you are, you know, teaching children how to read, how do the principles of racial equity, of cultural norms and values, how do they apply to the realm of work that you're doing, to the staff team that you're having, and so that has been really, I think, important as a starting place is to help people make this a little bit smaller. But one of the things that I would say is that I had a situation where the client had done all of that work and they had been moving into their plan, but there was a senior leader on the team where they had gotten some pretty harsh feedback from the rest of the staff. And you know, this person is not inclusive. They they're full of microaggressions. They're not understanding generational differences, like there so many things came out, um, and I use an assessment that's called the. Intercultural Development Inventory. So it really is to baseline, when you encounter people culturally who are different from you, what are the tools that you most naturally gravitate to in terms of strategies to bridge across that difference? And so they had taken this assessment with me, we had been doing some coaching around it, and then they had a development plan. And in their development plan. They set certain goals. They wanted to understand how to bridge across difference with certain groups that they really were struggling with on their team. So again, whether that be generational, some racial groups, you know, decentering dominant culture, that was a big thing for them in this moment. And so we were able to actually sort of isolate these things and say, Well, what does it mean, you know, if you're if you're having a particular problem, because it's not just learning about culture for the sake of learning about culture, like we want to isolate it down to, how is this understanding going to support something that you're doing? Right? And so they needed to get feedback from the team. They needed to be able to make sure that projects were moving forward in a timely manner. There were a number of things that were happening. And so how do you have to, or excuse me, not, how, but what do you need to understand about these different cultural groups to enable you to do your work more effectively and for them to do their work more effectively? And so what I saw is that this person was really good about learning strategies and then starting to implement them, right? And that made all the difference in the the success of the team, yeah, because they became more open, it's
 
</strong>Michael Hingson ** 1:01:30
so great that they were willing to do that, which is, of course, the whole point was that they, they at least were willing to take that step, which leads to other things, yeah.
 
<strong>Danielle Marshall ** 1:01:39
And I think that was the the place that they landed on that I think, was most profound for that individual, is that one of the ways that they decentered, sort of the dominant culture, in in their own work, in their own thinking, is dominant culture very much has a and I would say, across the US, this is very true, that there's a there's one right way to do something and and the the joke is, there's never just one right way right that we can go down. And so for this person, by understanding that key concept, it allowed them to hear feedback from the team differently, because it wasn't simply their way of viewing things that they were using as the yardstick anymore. They were trying to gather as much Intel as they could on you know, here's how I would do it, here's how the next person will do it, and so forth. Down the line. What is the best strategy for the particular problem or opportunity we have right now? Isn't that cool, gathering ways Go ahead?
 
</strong>Michael Hingson ** 1:02:33
Isn't that cool?
 
<strong>Danielle Marshall ** 1:02:34
Extremely and I was so proud of them in this moment, because I'm watching the growth. But not only am I watching the growth in the growth in the individual, I'm watching how the team is now responding to that individual, yeah,
 
</strong>Michael Hingson ** 1:02:48
and it's it's all about really communicating. And clearly they figured it out. Yeah, absolutely. Which is great. So what kind of organizations and people do you coach primarily today, primarily
 
<strong>Danielle Marshall ** 1:03:02
I am working with nonprofits, and part of that is because I come out of the world of nonprofits. But I also work with small business owners as well, associations, etc. How
 
</strong>Michael Hingson ** 1:03:12
did you get involved in nonprofit work in the beginning?
 
<strong>Danielle Marshall ** 1:03:16
Well, remember when I told you I was an AmeriCorps member? Well, that airport service was with a nonprofit, and I never left. I stayed with nonprofits for, you know, the rest of my career, until I started my own company.
 
</strong>Michael Hingson ** 1:03:28
Do you think that nonprofits, really, when you come down to it, are significantly different than profit making corporations, in some ways, but I'm thinking well more from a from a cultural and the kinds of challenges and so on that they that they face?
 
<strong>Danielle Marshall ** 1:03:47
Oh, that, yeah, that's a very nuanced question. I think they are different, and in some ways not so, like when I talk about Dominic culture, that's a theme that's just going to be present every in everything, in every company in this country, because it's, it's our founding, right? It's our foundation of how we see the world here. So that feels very common. What does feel different is, corporate is focused on their bottom line in terms of revenue, yeah? Whereas nonprofits are often interested in, you know, the social change, like they're they're doing some type of good, the impact that they're having in the community that is their focus. But how these things manifest, it's interesting. Like, I see a lot of challenges around dei advancing in corporate because they're focused on capitalism and the bottom line in nonprofits, I see dei having challenges because they have this saviorism complex, and so in either case, you know, pick your poison, but we're still dealing with something that has to be dismantled, disrupted so that we can get to the crux of the work. Yeah.
 
</strong>Michael Hingson ** 1:04:50
And ultimately, the same principles apply to both, although we we maybe come at them in a different way, but still, you end up with the same principles.
 
<strong>Danielle Marshall ** 1:04:59
Yeah. Right, absolutely.
 
</strong>Michael Hingson ** 1:05:01
So what's the name of your company?
 
<strong>Danielle Marshall ** 1:05:02
Culture, principles.
 
1:05:04
There you go.
 
</strong>Danielle Marshall ** 1:05:05
We do end up with the
 
<strong>Michael Hingson ** 1:05:07
principles. And when did you start it?
 
</strong>Danielle Marshall ** 1:05:11
I started my business in early 2020, ah,
 
<strong>Michael Hingson ** 1:05:14
so did the pandemic kind of help cause that to happen? It
 
</strong>Danielle Marshall ** 1:05:19
most certainly did, you know, much like you know, the rest of the world, the country, etc, there was a disruption in my workflow. I knew I was getting ready to make a transition anyway. I had known that since 19 I just didn't plan to do it as soon as I did. And for me, it became really interesting, because I did a soft launch of my business in April of 2020, so I'm coming up on four years and only to have, in May of 2020, George Floyd be murdered, and to know that I focus on racial equity, I literally was building as my phone was ringing off the hook. And so what a time to come into this space. I had been doing some of this work before in other organizations and as a volunteer, but to be launching my own business at such a critical time in the world, I don't know that I could have cut my teeth in a more interesting moment than I did, but you did it. I absolutely you want to talk about a moment of fear that was fearful
 
<strong>Michael Hingson ** 1:06:20
by any standard, for me, I speaking died way down in 2020 because of the pandemic, and then my wife became ill in 2022 and so I couldn't really travel for three years. So I've actually started almost, not quite, but almost from the beginning, rebuilding the business and finding speaking opportunities again. But at least I know what to do, and having a lot of fun doing it, and getting to begin to travel again and really work with people and educate people about dealing with fear September 11 and leadership and trust and teamwork and all that. So it's a lot of fun, but it is we do live in challenging times, challenging times. No doubt about it, absolutely well. So if people want to reach out to you and maybe work with you and get coached and all that, how do they do that? Yeah,
 
</strong>Danielle Marshall ** 1:07:13
my favorite way for people to reach out to me is on LinkedIn. You can find me as Danielle Marshall, and then you can also come directly to my website, which is www dot culture, hyphen principles, and that's P, R, I, N, C, i, P, L, E, <a href="http://s.com" rel="nofollow">s.com</a>,
 
<strong>Michael Hingson ** 1:07:31
yeah, we don't do the P, a, l, s, exactly. I had a teacher once who's who thought it was really kind of funny, because he would send people to the principal's office, and he made the difference between principal and principal. And it was, it was funny. So culture principles with an S at the end of <a href="http://principles.yes.com" rel="nofollow">principles.yes.com</a>, and it's culture dash principles. Well, I want to thank you for being here. We should do another one of these in the future. That would be kind of fun.
 
</strong>Danielle Marshall ** 1:08:01
We may just do this. This was this was great to be able to lean into this conversation. So thank you for having me
 
<strong>Michael Hingson ** 1:08:06
on. Well, I want to really thank you for coming on. And I am very serious, if there's ever any way I can be of help, you let me know. But I want to thank you all out there for listening to us today, putting up with us for over an hour. We love it, and I'd love to hear your thoughts and get your thoughts. I hope that wherever you're listening, you'll give us a five star rating, and we'd love your review and your your thoughts about today. You can email me at Michael H, i@accessibe.com and accessibe is A, C, C, E, S, S, I, B, E, Michael H, i@accessibe.com or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and again, love those reviews. Appreciate the five star ratings. If you know of anyone else who ought to be a guest on unstoppable mindset. And Danielle, same for you. Always looking for more people, really I would appreciate any introductions and recommendations from anyone. It's all about telling stories and helping everybody realize that they can be more unstoppable than they think they can. So that is our story. We're sticking to it. And Danielle, I want to thank you one last time for being here.
 
</strong>Danielle Marshall ** 1:09:17
Thank you again, Michael and thank you to all the listeners out there. Really appreciate it.
 
**Michael Hingson ** 1:09:26
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Advocate for Equity and Inclusion with Danielle Marshall</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cdccabd2-3f1a-4209-b1a7-9bc9768b5b0e.mp3?source=rss&amp;ext=asset.mp3" length="102954890" type="audio/mpeg" />
<itunes:episode>283</itunes:episode>
</item>
<item><title>Episode 282 – Unstoppable Disability Advocate and Snowball Creator with Simon Sansome</title>
<guid isPermaLink="false">https://pinecast.com/guid/d9929e82-d5c8-47d2-b0f8-6463028d1e73</guid>
<pubDate>Fri, 08 Nov 2024 10:00:22 -0000</pubDate>

<itunes:duration>01:06:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/681c30b4-3628-410f-9b9f-d5e90e89c0ad/UM282-Simon_Sansome-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Simon Sansome was born, raised and continues to live in England. He had what he considers a normal childhood except for the fact that he did have and has today dyslexia. As he describes it, reading even to day some forty-two years after he came on the scene, is extremely difficult for him. He does, however, write well. He will tell us about his growing up, going to a British college, then joining the workforce and eventually going to a university. Yes, college as he will tell us is different from university.
 
In 2014 he was struck with a slipped disc. Unfortunately, the chiropractor who then attempted to fix the problem only made matters much worse and Simon became paralyzed from the waist down. Simon determined to move forward and went back to the university where he graduated in 2018 with a degree in journalism.
 
Along the way Simon created a Facebook page and a community called “Snowball Community”. As the community evolved Simon and later others began posting information about accessible places first in England and then elsewhere as well. Today Snowball has received countless awards for all it is doing to promote accessibility and Simon tells us that they expect to have over a Million viewers on a regular basis. Snowball Community will soon be providing opportunities for restaurants, shops and other places to obtain in-person accessibility assessments and the ratings from those assessments will be available to promote the businesses that are evaluated.
 
Simon by any standard is unstoppable and inspiring. I trust that you will agree.
 
 
 
<strong>About the Guest:</strong>
 
Simon sustained a life changing injury when he was 32 which left him disabled from the waist down. It forced him to take early retirement and he decided to go to DMU to study Journalism and pursue his passion for writing.
 
In 2016, while at DMU, Simon set up a Facebook Snowball Community with the idea of raising awareness of, and improving, disabled access. His award-winning campaign has had a global impact and the page now reaches more than 20 million people a month. 
 
Simon is also an award winning film/documentary producer after his life story was brought by Amazon Prime and his film ‘Access All Areas’ won 16 international film awards including best film. 
 
Simon is also founder of Snowball Community a global disability app where you can leave reviews on how accessible a place is. Which is available on Android and Apple devices. The app has had 40,000 reviews in 12 months making it the biggest disability app in the world helping thousands of people daily. 
 
Simon has won a number of major awards he is widely considered to be one of the most influential disabled people in the UK.
 
He was named in the top ten of the most influential people in the UK 2023 and this yeas won the Digital and Tech award at the Disability Power 100 and won the prestigious Santander X national award and will represent the UK at the Santander Global awards 2024.
 
<strong>Ways to connect with Simon:</strong>
 
<a href="https://www.facebook.com/FreezeSnowball" rel="nofollow">https://www.facebook.com/FreezeSnowball</a>
 
<a href="https://twitter.com/FreezemySnowbal" rel="nofollow">https://twitter.com/FreezemySnowbal</a>
 
<a href="https://www.instagram.com/freezesnowball?igsh=MTl5ZHMxb3FvdzV1dA%3D%3D&amp;utm_source=qr" rel="nofollow">https://www.instagram.com/freezesnowball?igsh=MTl5ZHMxb3FvdzV1dA%3D%3D&amp;amp;utm_source=qr</a>
 
<a href="https://www.tiktok.com/@snowball.community?_t=8jKD9oRZmPw&amp;_r=1" rel="nofollow">https://www.tiktok.com/@snowball.community?_t=8jKD9oRZmPw&amp;amp;_r=1</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there. This is your host, Mike Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet. I love to say that every so often, but here we are once again, and now we are talking with Simon Sansome, who is over in England. So it is about 736 in the evening there, and it's 1136 where I am. So Simon, welcome to unstoppable mindset. Simon is a he's going to talk about snowball and I don't want to give that away. He also is a person with a disability. So again, welcome to unstoppable mindset. Thank you very much. It's
 
<strong>Simon Sansome ** 02:01
a pleasure to be here.
 
</strong>Michael Hingson ** 02:02
Now I am curious about something that just popped into my head. Do you all have daylight savings time over there that takes effect at some point? Yes, we
 
<strong>Simon Sansome ** 02:10
do. Yes.
 
</strong>Michael Hingson ** 02:12
When will that start?
 
<strong>Simon Sansome ** 02:13
No idea whatsoever. It just pops up on my iPhone and changes itself
 
02:17
these days. Yeah. Yeah. I
 
</strong>Simon Sansome ** 02:22
mean, best thing from working at home doesn't really affect me. Yeah, well, it's not like I lose an hour or gain an hour because I just stay in bed or get up, you know, get it when, when I need to. So, yeah,
 
<strong>Michael Hingson ** 02:33
now I'm just really curious. I'm gonna look at my calendar. I think,
 
02:39
I think it's April.
 
</strong>Michael Hingson ** 02:40
Is it all the way to April? Yeah, with Okay, over there, it's April. Well, here Daylight Savings Time begins. Oops, I'm sorry. Daylight Saving Time begins next Sunday. So you can tell we're recording this in advance of when it's going to actually go up everyone but daylight savings time here in the US, begins on March 10 so time Time flies. However, when you're having fun, I guess
 
<strong>Simon Sansome ** 03:13
there is a rumor over here that Daylight Savings Time was actually created by Benjamin Franklin so we could play golf in Scotland. Is that what it was, apparently so, but obviously we've got nothing to verify that, but that's the rumor. Well,
 
</strong>Michael Hingson ** 03:26
yeah, but it didn't get implemented all that soon. But you know, on the other hand, um, Benjamin Franklin is also one of the main characters in the new James Potter series, the outgrowth of the Harry Potter books. Oh, I didn't know that, because he is the Chancellor of Alma alaran, which is the American or US School of magic. So he's been around a while. This guy, Franklin, he's done a lot of stuff. But anyway, nevertheless, welcome to unstoppable mindset, and we're really glad that you're here. Why don't you start by telling us kind of about the early Simon growing up and some of those things. Yeah,
 
<strong>Simon Sansome ** 04:06
of course, I grew up in a village called burst in Leicestershire, that for most people, nobody knows where Leicestershire is. Everyone thinks of Nottingham when they think of Les share because it's the cloak, because of Robin Hood. So Nottingham Sherwood Forest is about 40 miles north of Lacher. However, we have become more famous over the recent years. We won the premiership in 2016 in Leicester City, which went was was a fantastic thing for the city. And then Richard the Third interesting fact, it was found under my car parking space. Dickie three. I was working for social services at the time, and Dickie three under my car parking space. So that was fun, I know, but no grew up in a normal house, Mum, three sisters, went to school, was dyslexic, wasn't diagnosed. I did terribly at school, great at cricket, loved the sport, played a bit of rugby and. And, yeah, just, I suppose really, you know, I worked. I worked all the like, Saturday jobs, and worked in a fruit and veg shop from the age of 14 to 16, getting up at four, four o'clock in the morning, going to work for a few hours, then going to school, falling asleep at school before Yeah, and then going to close the shop up at night. And I did that for one pound 25 an hour, which was, you know, child slave labor, yeah? So really, your average childhood, nothing really exciting going on there.
 
</strong>Michael Hingson ** 05:33
So did you ever go to Sherwood Forest?
 
<strong>Simon Sansome ** 05:35
Many times it's a nice walk. Yeah, is it we go on a regular basis due to the fact that it's you can hire a they're called trampers over here. It's a big mobility scooter, and so you can go around Sherwood Forest in the mobility scooter. So we'll get there quite a lot, because it's a nice outing. What
 
</strong>Michael Hingson ** 05:52
kind of trees?
 
<strong>Simon Sansome ** 05:55
Big oak, okay, big ones, yeah, willows, oaks and lots more. You know, it's a forest.
 
</strong>Michael Hingson ** 06:02
How big is? How big is the forest?
 
<strong>Simon Sansome ** 06:04
Absolutely no idea whatsoever. It's big. It's a forest. Yeah, you know, it's a good few miles across, a few, good few miles wide. You're going to get lost in it, if you if there wasn't a path, yeah, yeah. Well,
 
</strong>Michael Hingson ** 06:19
and it's nice that after all these years and all the reputation that it has, and Robin Hood hiding in it and living there, and all that, that it really does still stand and people honor it, which is cool. Yeah,
 
<strong>Simon Sansome ** 06:31
I the best thing about Robin Hood, Prince of Thieves, if you've seen it, he arrives in Dover on by sea, and then by night, he's walked to Nottingham, which is about 250 miles, he's fast,
 
</strong>Michael Hingson ** 06:47
and when you got to go after the sheriff, you know, you, you've got a mission, you got to do it,
 
<strong>Simon Sansome ** 06:51
yeah? So fat place Walker, him and him and Morgan Freeman,
 
</strong>Michael Hingson ** 06:57
well, my favorite movie is actually a slightly different one. It's called Robin in the seven hoods. Have you ever seen it is,
 
<strong>Simon Sansome ** 07:04
is that the, I don't know if, no, I'm thinking of Robin Hood, many types. Yeah,
 
</strong>Michael Hingson ** 07:09
Robin and the seven hoods, stars, well, the Rat Pack, basically. Okay, and so Bing, Crosby is no Frank Sinatra is Robbo. It takes place on the in Chicago during the gang times. So Frank Sinatra is Robbo. Dean Martin is John, or Little John. Bing Crosby was Friar, tuck and other people. Peter Falk was Guy Gisborne. Okay, you know, so they had all the characters. It was, it was really a cute movie. I've always loved to watch that movie. It's a lot of fun. So, and needless to say, it was a comedy and, and at the end, most everybody ends up behind, you know, in concrete. It in behind a wall, except for Friar Tuck who gets the girl? Fair enough. I think Robbo doesn't get walled up either, but it's a fun movie. But anyway, no Sherwood Forest. It's all on the south side of Chicago, okay. But anyway, so did you go to college? I
 
<strong>Simon Sansome ** 08:16
went to college and dropped out and then moved when? Because I just didn't get along college. Well, the thing is, because I had undiagnosed, I was undiagnosed dyslexic, yeah, in the like, you know, 80s and 90s, it wasn't really recognized as a thing, no. So I really couldn't really write until I was 1516, so I didn't go to what you would I went to a college. But the college isn't what colleges in America, or secondary rather than higher education. So we go, we go primary school, high school, college, university, okay? And so I went to, I went to Leicester college to did, what did I do there? It was film, I think, yeah, for about a year, dropped out and then got a job in Scotland, and moved Scotland just on a whim and became a training manager in a hotel. And the idea was, is I wasn't going to be rich, I but I thought, if I could be a waiter, if I can be a barman, if I can be the head of the departments in a hotel in the catering industry, then I've got a job for life. Yeah. So I've got a backup plan. So because once you've worked in a bar, in a restaurant, or you've been a chambermaid, which I've done, or kitchen shoe chef, or whatever, you know, you can pretty much walk into any job anywhere, and just, you know, you're always going to have a job if you need to, you can find things. Yeah, yes, absolutely. And that was the plan, because I didn't have an education behind
 
</strong>Michael Hingson ** 09:39
me. And then, and I'm amazed at the number of people, and I shouldn't be, because I understand the history who happened to have dyslexia or who were on, what we would say now is on the autism spectrum, who were never diagnosed. I've talked to a number of people here on on stop. Mindset who talked about the fact that they were autistic and didn't even know it until they were in their 30s or even 40s, and it was very freeing to figure it out, because they knew they were different, but they didn't understand what what was really going on with them, and then in the last 15 or 20 years, they finally got enough of a diagnosis, a lot of information. So they, oftentimes, they figured it out even before the medical profession did.
 
<strong>Simon Sansome ** 10:37
Yeah, same thing that happened with me. It was late diagnosis, yeah. So, so after Scotland, I moved back down to moving with my sister to help her out, because she had a child, and she was struggling. She was single mother. And so I got a job working at British Gas in Leicester, which is in the call center, and I got and after a painstaking working a nine to five job in a call center, thought, I don't want to do this for the rest of my life. Yeah. So I returned to education. And I returned to Loughborough College, which is up the road, and my then teacher, my sociology teacher, after handing in my first assignment as a mature student, she went, right, you're dyslexic, have an assessment. And that's when it really Yeah, and that's when it changed. That's when everything changed for me.
 
</strong>Michael Hingson ** 11:28
So what changed and why did it? Well, I can understand why, after the diagnosis,
 
<strong>Simon Sansome ** 11:33
I got the support I needed, that I didn't that I didn't realize myself, that I needed so kind of support, extra reading lessons, extra tuition, how to read and write, how to spell, very patient teachers, and a lot more encouragement as well from the college, which then helped me go on to university as well. So yeah, so
 
</strong>Michael Hingson ** 11:57
your your teachers helped you teach your brain to connect and be able to eventually really recognize, yes, so
 
<strong>Simon Sansome ** 12:07
I learned very visually. I can't really read. Can't really read very well. However, I'm an excellent writer, which is ironic. And I was writing everything and everything because I enjoyed writing so much. But I couldn't read software. I couldn't read out loud. And if I would read, sit there and reading your book, I would have, I call them brain farts, but their memory lapses or something, where you can read a whole page, or three or four pages of a book, and you can read it absolutely fine, but I've got no idea what's happened in those three pages, the information just doesn't
 
</strong>Michael Hingson ** 12:42
stay there. Yeah, the disconnect is still pretty strong. Yes, very much. So,
 
<strong>Simon Sansome ** 12:47
so I learn visually. So I was, I mean, back in the day, I was a huge film fan, and that explains the reason why. Yeah,
 
</strong>Michael Hingson ** 12:53
but, but you could write so you could, you could communicate. And whether, whether you, I assume, probably more often than not you, you wrote via a keyboard. Yep,
 
<strong>Simon Sansome ** 13:05
very much. So I also used the dragon talk back in the day, yeah,
 
</strong>Michael Hingson ** 13:09
but you don't. How did you do with like, writing with a pen or a pencil? No, I Yeah, no, I can do that quite well. You can do that quite well as well. Yeah, yeah.
 
<strong>Simon Sansome ** 13:18
I kept my journal as well. I kept a diary, yeah, just because it helped me to write. So
 
</strong>Michael Hingson ** 13:24
do you still use Dragon? No,
 
<strong>Simon Sansome ** 13:27
no, God, no. It's atrocious. I don't I haven't used it for about 15 years, so I don't know where it is now. Oh
 
</strong>Michael Hingson ** 13:34
gosh, it it is incredibly much better than it used to be when it was dragon. Dictate. Now it's Dragon Naturally Speaking, I use it a lot, and when I discover it has mispronounced, I can read or not mispronounce, but misrecognized or misinterpreted, I can correct it, and it doesn't take much in the way of corrections. But Dragon is so much better than it used to be. Yes, I use Dragon Professional and and I do type a lot and compose a lot, but I also find when I'm doing something that takes a while to do because it's long, it's much better to use Dragon to do it.
 
<strong>Simon Sansome ** 14:18
Yes, No, I never really got along with Dragon. I used it, but a big fan of it. But however, the dictation on my Mac and my phone is absolutely perfect for me. We'll come to it shortly. But I'm a journalist as well now, and so I can write a story within 10 minutes, 500 or 1000 words within a few minutes. It's great, and
 
</strong>Michael Hingson ** 14:40
you would find that that Dragon has that same level of accuracy, because I think a lot of the algorithms went from Dragon to other technologies, or the other way around. But Dragon is really great today.
 
14:55
Yeah,
 
<strong>Michael Hingson ** 14:56
so, you know, I can't, I can't complain a lot about Dragon. And it really does help a great deal. It's a whole lot cheaper than it used to be, but that's another story. You know, of course, the original Kurzweil Reading Machine for the blind that read print out loud by being able to look at a page and recognize the characters. The original Ray Kurzweil machine was $50,000 and now you get free OCR on an iPhone or an Android device or or very inexpensive anyway, and optical character recognition is a common place kind of thing anyway. So yes, lot different than it used to be. The world does progress and move forward. It certainly does so you did eventually go to university. What did you do there?
 
</strong>Simon Sansome ** 15:41
Yeah, so the first time I went to university. So I went twice, I did criminology. Oh, wow. Because I was enjoying writing so much, I thought I'd like to be a crime writer. What a waste of the time. If you want to learn about crime, you don't go and do you don't go and do criminology at university. So because it was so boring and so dull, I dropped out after the second year again. I mean, I was doing okay. I was getting about 50s, you know, so, two, two ish at university, but I really wasn't enjoying it, and I wasn't putting any effort into it. And so, yeah, I dropped out and looked for a job and went to work for the council. So
 
<strong>Michael Hingson ** 16:27
the council being so,
 
</strong>Simon Sansome ** 16:29
I worked for the local authority. Left City Council. Okay, yeah, the city council. Okay, great, okay, yes. So I,
 
<strong>Michael Hingson ** 16:36
I that was different. It was,
 
</strong>Simon Sansome ** 16:39
it was, it was very interesting, because I wasn't enjoying university, that was the thing, and so
 
<strong>Michael Hingson ** 16:46
and so you decided to leave criminology at the university and go look at the criminals of the council, right?
 
</strong>Simon Sansome ** 16:51
Pretty much. Yeah, I started off in housing. I worked as a housing assistant for a couple of years, working up there, and then, after a number of years getting a bit of experience under about doing some volunteering for youth services, um, I moved on to social services. And I was there till I left the council. And that was, that was an education. I did that for about eight years. And so, yeah, that and nothing prepares you for working for social services, going to see people intimate house you know, into their homes, their immediate environments, how people live, the poverty, the destruction, the drugs, the deaths you know, every you know, everyone's everyday life that you take for granted. And it certainly was an eye opening experience and a very worthwhile life education,
 
<strong>Michael Hingson ** 17:43
yeah, at the same Yeah, it is a great education at the same time, when you do it and you care, you are also hopefully able to help people and make a difference, even if it's with one life that
 
</strong>Simon Sansome ** 17:56
was the intention. So our specializing in adult mental health and physical disabilities by the time I left, and what you see every day is you try and get some positives from it, because you are saving lives and you're trying to make people safe, and that's your job. And at the end of the day, you get people who just don't care and just want to die and kill themselves. And yeah, it's people dying on you every day, especially if you come to the hospitals, that's interesting. I didn't I got transferred to one of the hospitals here in Leicestershire and but even before I had a case or went to see went to see a patient, to get them discharged from hospital, I had like, nine deaths on my table, wow. And so I got transferred back, just in case I thought I was killing people, even I hadn't seen anyone.
 
<strong>Michael Hingson ** 18:46
So did, do you think you ever really did make a positive difference to any of those people who were really losing hope, or who had lost hope? Were you? Were you able to help?
 
</strong>Simon Sansome ** 18:55
I mean, the thing is, is because you're the first point of call, so I was on effectively, emergency call outs. So you go and make sure that person is safe, you make sure they've got food, make sure they're okay, and then you pass it on to a long term team. So mine was the emergency intermediary department, like working with the police, ambulance service, firemen and so on and so forth. We would do joint visits. And so I really never got to see the long term effects. I was there to put the plan in place and then let a longer term, longer team, manage that person and the cash plan, or whatever was needed. So well,
 
<strong>Michael Hingson ** 19:31
it's a it is a process, no doubt. So when did, when did you leave the council? What year was that
 
</strong>Simon Sansome ** 19:39
that was? When was that that was 2015
 
<strong>Michael Hingson ** 19:42
Oh, okay, well, yeah. And then what did you go do? Because at some point after that, your life changed.
 
</strong>Simon Sansome ** 19:48
My life changed. So it actually changed while I was working for the council. Um, so I became disabled in 2014 um. So I we're not 100% sure how the injury happened. I'll explain. So I was doing Ruby training at Victoria Park during that week, and I we also had a ton of bark delivered to our driveway because our driveway needed doing. And so I have this I slipped a disc, and I don't know if it's from the or it's from playing with me that I don't know, or rugby training anyway, not from cricket, not from Cricket. No, I have played cricket for a while, since then I played it as
 
<strong>Michael Hingson ** 20:30
a lad. Cricket is very slow. Oh, cricket's amazing
 
</strong>Simon Sansome ** 20:34
you. It's more technical than baseball. Yeah,
 
<strong>Michael Hingson ** 20:37
I know. I understand. I When I visited New Zealand and listened to some cricket on the radio, and it was really hard to follow because it it generally does move pretty slow, so I know it's very technical, and I never really caught on to the rules. I did figure out rugby a lot more than than I was able to figure out rugby
 
</strong>Simon Sansome ** 20:58
is 80 minutes. I mean, cricket lasts for five days. It's beautiful. Yeah, I
 
<strong>Michael Hingson ** 21:02
understand, but you have to take the time to really learn the rules. And I didn't have enough time to really listen to the radio, I guess
 
</strong>Simon Sansome ** 21:11
that's right. Anyway, yeah, so I had a slip disc. I've had a slip disc before, and normally I would take some ibuprofen, do my exercises, try and pop it back in. On this occasion, me and Kate, my new wife, we were going away on a honeymoon to Mexico, and so I went to see a chiropractor in the local area. And it was doing well, you know, I was getting better. I was exercising. What I was walking further. It was had I took a few weeks off work because it was really very uncomfortable, and couldn't really visit people in their homes when I'm really uncomfortable. However, on the fifth or sixth visit, this newly trained chiropractor decided she was going to have a go at putting the disc back in for my honeymoon, and she crushed levels three, four and five of my spine while doing that, and that hurt. I screamed. I didn't know what she did. I thought she slipped. I thought she she could. She warned me it was going to hurt, yeah, and it did. It really did okay. And I after I couldn't get my shoes on, so she was on. So she helped me get my shoes on, and effectively, she just threw me out after I screamed. I think she knew something that had gone wrong. I didn't know at the time. I just thought she put my disc back in because I was in so much pain. I collapsed outside where Kate was waiting for me in the car. And I went home and said, Look, I'm just going to go to bed. I'll sleep it off. And the following morning, I woke up, I thought I had a stroke because I had no sensation from the waist down. Yeah,
 
<strong>Michael Hingson ** 22:50
yeah. My wife was a t3 para, so it was basically from the bottom of the breast down. But I understand exactly what you're saying,
 
</strong>Simon Sansome ** 22:59
yeah. So it was a very unusual situation. I didn't know what to do. Kate had gone to work that morning. We lived in a cul de sac, a dead end road for you and me.
 
<strong>Michael Hingson ** 23:10
Nope, no cul de sacs. Very well, that's okay,
 
</strong>Simon Sansome ** 23:14
okay, that's fine. I wasn't too sure on the terminology for the American audience.
 
<strong>Michael Hingson ** 23:18
It's it's a term over here, too cool,
 
</strong>Simon Sansome ** 23:21
excellent. And so I was shouting for assistance. There's nobody there. I didn't have my phone on me. Phone was downstairs, and so I threw myself out of bed, did an army crawl, threw myself down the stairs, but naked, and I don't really remember a lot after that. I don't mean apparently my mom came round. Apparently, the ambulance came round. But I you know, but I don't remember a lot what happened. I really don't. What I know is, when I was taken to hospital, I had an MRI. Don't remember the MRI at all. Obviously, I'm under painkillers at this time, and there's a lot going on, and I'm in shock because I'm paralyzed from the waist down. And yeah, they they did an MRI. The emergency doctor said it was cordial. Quite a syndrome. Cordiaquinas syndrome is fully recoverable if you get an operation within 2448 hours. However, for whatever reason, and we still don't know the answer to this, the consultant overall, the A and E doctor, and said, It's not cordial Corona syndrome, and they put me on the ward for three months not knowing what to do with me, because they didn't know what was wrong with me. And by the time the by that time, the damage had been doing. Needed to do it within a 48 hour window to stop any permanent damage. But no, they left me there, and I was unfortunately left there to rot for three months. The damage had been done, and then I was paralyzed from the waist down for forever. I still, you know, I'm a wheelchair, full time wheelchair user. Now I. Yeah,
 
<strong>Michael Hingson ** 25:00
yeah. By then it was irreversible and there was nothing you could do. Yeah,
 
</strong>Simon Sansome ** 25:04
very much. So,
 
<strong>Michael Hingson ** 25:06
so as a paraplegics, can you? Can you now? Well, I've summoned that. You then went through some sort of physical therapy and strengthening and so on. Yeah,
 
</strong>Simon Sansome ** 25:17
absolutely. So I went through physio for a while. I mean, some of it has come back. Some of it did come back for a while. They said you probably going to get better for a while, but then it's going to deteriorate again. So the point where the first, after a year, I could walk, you know, 200 meters, maybe, with a walking stick and a frame. So I was getting out, you know, I could walk slightly. I could, you know, so that wasn't too bad, okay, however, then I got a drop foot, so that went so I couldn't really walk anywhere, because I got no balance. And then the other Association went to my legs, so I got to a point where I could walk slightly, a little, and then it started disappearing over the years. It's been 10 years now. So now I've while I've got about, in my right leg, I'd say about, ooh, 10% sensation. But my drop foot, there's nothing at all. Can't feel it, so you can drop it off, I wouldn't notice. And in my left leg, I've probably got about 10% usage. So I can move my legs, I just can't feel anything, and then my bowels and bladder have gone as well. So I've got a self catchpherized and stuff as well.
 
<strong>Michael Hingson ** 26:25
Yeah, which? Which my wife always had to do. She was born with scar tissue on her spinal cord, so she's always been that way. We always been apparent. So obviously huge difference in your lifestyle going forward. And how did you cope with all that? What did you do? What did you decide to do? Because you strike me as a person who isn't going to let a lot row of grass grow under your feet, as it were. Well, I
 
</strong>Simon Sansome ** 26:55
mean, we didn't know. Wow, this is the thing. We were stuck because I couldn't work, okay? And work made me take ill health retirement. They didn't want me back at work. Even though I didn't want to do that, I was forced to take ill health retirement at 32 we me and Kate. This is where me and Kate were very sensible. Is because Kate was earning a good wage, I was earning a good wage, and we brought the house. That was in case any of any of us lost our jobs, we could still afford the mortgage and the bills. Okay, wouldn't leave us with a lot of money, but we could just, we wouldn't lose the house, right? So if we, if we brought a huge because we had a nice three bed, semi detached, it was a really nice house, but it we could have Afford a House shovel the size, but if we did that, we'd be really stretching ourselves. So because we were sensible. That gave me the option to go and we needed to cover the mortgage effectively, because the bills were the bills and the mortgage were effectively case wage, and so we didn't have really any money to live on. You know, we're talking about 2030, pound a week after all, the bills will come out and the mortgage. So I decided that I was going to return to university to retrain, um, after pretty much the day afterwards. Uh, let's let city council told me how to take ill health retirement, and I applied to university to check do a journalism because I enjoyed
 
<strong>Michael Hingson ** 28:14
writing. Did the health retirement then give you some income,
 
</strong>Simon Sansome ** 28:18
very little. It was 134 pound a month. And it still is about, I think it's going to be up to inflation, like 150 pound a month. I get it after life, not much. Yeah, absolutely. Because, you know, I was 32 there's no money in the park for the ill health retirement, yeah. But what would happen is, is it would give us time to sort things out, and the student loan would cover any food bills, or, you know, anything we needed for that for three years. So it gives us a little leeway. So it gives us a little bit of an income. It takes the pressure off Kate and so I returned to university to train as a journalist, and that's again where everything starts to change again. So,
 
<strong>Michael Hingson ** 29:04
but you could write, so there you go, yeah,
 
</strong>Simon Sansome ** 29:07
um, couldn't spell. It still can't spell, but I could tell a story, yeah, so I can get it checked by Kate or my mom or whoever. So, yeah, it's, it was interesting. So yeah, I got accepted. And I was twice the age of everyone else there, which was a little bit embarrassing, but I didn't really care. I was more mates with I'm still in contact with them. Actually, I'm still, and this is like 2000 what, 15 until 18 I graduated. Yeah, I'm still in contact on Facebook and stuff with all my lecturers, not the people I went to university with, because, yeah, but all lecturers I'm still in contact with.
 
<strong>Michael Hingson ** 29:46
So, you know, I want to come back and continue the story, but now I'm a little bit curious. Given the way things work over here, a lot of times, somebody clearly made them a. Stake in terms of dealing with your diagnosis and so on. Did you ever think about any kind of litigation or going after them legally and looking for funds that way, or anything like that?
 
</strong>Simon Sansome ** 30:11
We had to. Never sued anyone in my life. Never wanted to. Yeah, but we're getting to the point where I you know, wheelchairs are expensive. Equipment's getting expensive. Mobility scooters are expensive. We need an adapted vehicle, brooches, medication. We need carers. We need, you know, personal help with personal care, adding confidence power, which was really expensive, and so we didn't realize at the time how expensive having a disability was. So we got to the point where we had to take legal action. And we saw a lawyer, we got recommended one, and after five years, they settled. They didn't go, he didn't go to court. And so that was put in a trust for my protection. Yeah, yeah, because I am going to deteriorate later in life, and the cost of that is going to be extortionate, so that is well protected. So yeah,
 
<strong>Michael Hingson ** 31:16
yeah, it's unfortunate you have to do that sometimes my involvement in litigation was that I was thrown off of an airplane because of my guide dog, and we, we sued, we eventually settled years ago. Was back in the early 1980s it's an education to go through the process, and it did go to court. There was eventually a settlement. But it was even really hard to get a good jury, because some of the original people who were potential jurors worked for airlines, or new people who worked for airlines, and so they said they'd be prejudiced, and it didn't matter that a blind person with a guide dog was ejected from an airplane simply because of the dog. Yeah, of course, today that that couldn't happen, well, it could happen, but it would. It can. He
 
</strong>Simon Sansome ** 32:10
still does. It does. It
 
<strong>Michael Hingson ** 32:11
does and but the laws are, are more substantive, but even so, it lawsuits are, are really not an easy thing at all, and there's a lot of emotion that goes into it, and there's a lot that one has to decide they want to put up with. And you don't really know a lot about that until you're in the middle of it, unless somebody really sits you down and describes this is what's going to happen. I had a little bit of that, but I know how difficult it is to do people have told me I should sue the hospital that put me in an incubator when I was born prematurely, simply because that could cause blindness. And other people have actually sued successfully 20 and 30 years after they were born, they litigated, and I just felt, look, medical science had already started to be told that a pure oxygen environment could lead to what at that time was called retrolateral fibroplasia, which is now retinopathy or prematurity. But I think 2030, and 40 years later, suing doesn't accomplish anything and and so my parents and I talked about it a lot, and we all agreed that that doesn't make any sense to do, and we didn't, and I have no regrets about that, but your situation is significantly different than that. Yeah,
 
</strong>Simon Sansome ** 33:44
we had to move house. We had to double our mortgage. We couldn't stay in the house we were in at the time. And yeah, it was, it was a painful experience. So yeah, we needed, we needed an adaptive property at the end of the day, and we simply couldn't afford one. So you found
 
<strong>Michael Hingson ** 34:03
one, or did you build one? Or so
 
</strong>Simon Sansome ** 34:07
we couldn't find one. We actually brought one off plan, but we had to double our mortgage to do it. Yeah, that was interesting. So that wasn't pleasant, pleasurable at all, but we managed it. So
 
<strong>Michael Hingson ** 34:20
we had instances where we built a house from scratch. First one was a manufactured home, and then we we moved to New Jersey in 1996 and we built a house there because we couldn't find a house that we could relatively easily modify. And if you modify a home, the cost is so expensive because you've got to redo doors, you've got to redo counters, you've got to redo a lot of things. That's assuming you can find one that doesn't have too many stairs for a person in a chair, and that you can can ramp those but. If you build a home, there's really no additional cost other than the cost that we had in New Jersey, because it was in an area where they only had two story homes, so we did have to put an elevator in. So that was an additional cost, but that was the only additional cost, because, as you're pointing out, everything else was on plan and you you design it in, there's no additional cost for building lower counters if you're doing it from the outset. So we did that. But then when we moved to we moved back to California, we couldn't find a place to build, and so then we did have to modify a home and it and the problem is that you can't really put it in the mortgage, and it's a little different today than it was when we moved back out here in 2002 but we couldn't put it in the mortgage, so it was $150,000 that we had to find. And eventually it it worked out as you, as you pointed out with like with you. Then we moved here to Southern California. We built this home, and I am, I'm very glad that we did. It's, it's a great house.
 
</strong>Simon Sansome ** 36:05
Yeah, we've got a lovely home now. It's fully adapted. It's great, you know, it's large. I can get around quite easily. So it's a it's very nice,
 
<strong>Michael Hingson ** 36:14
all one floor,
 
</strong>Simon Sansome ** 36:17
all one floor. Yeah, it's extremely long.
 
<strong>Michael Hingson ** 36:19
There you go. Well, so you went back to university and and clearly that was a major commitment and dedication on your part to decide to do that, but you didn't. What was the university like? How accessible was the university?
 
</strong>Simon Sansome ** 36:36
Oh, it wasn't accessible at all for me. So I had a manual hospital, manual wheelchair. At the time, I couldn't push myself around because of my spinal damage and the spinal damage that I've got. I can't really push myself well in a manual wheelchair, right? And we didn't have any money for a scooter, so the first year, I was really struggling because we didn't know what services we didn't know what services we could access. We didn't know what was available. I'm newly disabled. I'm new to this world, even my work for social services, and until you're sitting in the chair, what you know about the world is absolutely nothing. And so it wasn't until I came across Disability Services at the University who helped me apply for a grant with the snow interest in the UK, and they provided me with an electric scooter. Well, that was brilliant. I mean, oh my god, yeah, it's like I found freedom. Because obviously, you know, so my university is called, my university is called Democrat University. And although it's not on a hill by any means whatsoever. There is a slope going all the way down to the main campus. And it's quite, it's quite a long road, but the slope is very subtle school it helps, yeah, but if you're pushing yourself in a manual wheelchair up that slope, by the time you get to the main road, you're absolutely exhausted. You just can't push yourself anymore. Yeah, and it's about, it's about a quarter mile along the whole campus. And so, yeah, I was pushing myself backwards with my foot on the floor up the hill to get the classes and stuff. And I just said, This is ridiculous. This can't carry on. And so I spoke to Disability Services, and they helped me out. So,
 
<strong>Michael Hingson ** 38:16
so what did you do once you So you went to the university, you you did that, and you were committed to making it happen and and there, there had to be times that they would have been tempting to give up, but you didn't. No,
 
</strong>Simon Sansome ** 38:30
I wasn't really tempted to get up. I mean, I have side effects from my corticoana syndrome. I have, like, seizures in the legs, which can happen anytime, and that causes that knocked me out for a few days. Yeah, so I did get a few medical exemptions here or there, but, you know, the the lecturers were more than happy knowing that I was capable of doing the work, yeah, which is cool. Yes, very much so. But I did have to have a couple of exemptions here or there, but nothing major. But while I was at university, that's when I set up the Facebook page, which is now known as snowball community, and that's what brings us to it. So, right, yeah,
 
<strong>Michael Hingson ** 39:05
so tell us all about snowball and yeah, and everybody should know that I teased at the very beginning. I said, Well, now isn't it time that we should remember that snowball was the name of the pig in Animal Farm. And Simon's not read Animal Farm, so I
 
</strong>Simon Sansome ** 39:24
got red Animal Farm can't read, sorry.
 
<strong>Michael Hingson ** 39:27
Well, go listen to it. Then, you know, it's not that long on the book. It's not that long.
 
</strong>Simon Sansome ** 39:33
No. So when, when, after a year of recovery, when I was going to university, so I went. So we were going out for a meal. It was the first meal me and my wife went out following the injury, okay? And there's a really nice place in Leicester, Spanish tapas, and it was the first time out in the wheelchair for a meal, and we couldn't get in. Okay? We called up and the wheelchair wouldn't go through the door. There was a step. At the front. And they're like, can you step over? That went, No, not really. But what happened was, as well, they put a table in front of the disabled entrance as well. Oh, that was good. Yeah, they had a ramp that went into the road, so that was interesting. And then the disabled toilet was upstairs, and so it was an emitted, a mitigated disaster. It really was atrocious. And this, and we didn't know this, we know I've never paid attention to say what access, you know, it just something we'd never, you know, I've never really been in a wheelchair before, so why? Why would I, yeah, yeah, and only if
 
<strong>Michael Hingson ** 40:42
you took an interest, but most people wouldn't think of that, yeah, yeah, exactly understandable. So
 
</strong>Simon Sansome ** 40:48
yeah, we just thought, you know, what else can we not get into? And it turns out quite a lot. And so a couple of days later, I decided to set up a Facebook page. It was called Ability access. Back then. It's now, of course, now being rebranded snowball community. And you know, all it was, it wasn't anything special. It was a very simple Facebook page, and it was to raise awareness of disabled access in the Leicester area. That's all I wanted to do. I didn't want awards. I didn't want recognition. I didn't want any of that. But however, within like, I think it kind of triggered something in people. It's not mold. It snowballed. Yeah, exactly. And I'm not too sure why or how, but I started putting a post of pictures of things, of places I couldn't get into, and videos, and, you know, me being angry, and so on and so forth. And, you know, within a like, within a month, I had 1000 followers. You know, they went to 2005 1000. And just kept on growing and growing and growing. Then we got nominated for many the page got nominated for awards. He started winning awards. And that's when I, at the time, I decided I was going to create something, if I could, called snowball community, which was an app. I had the idea of a disability app, but I'll come to that in a second. And yeah, it just, it just would not stop growing at the moment, I think it's about 110,000 followers on social media, and in 2019 it became the most read disability page in the world because people sharing videos, people sharing stories. You know, we were reaching an audience of over 30 million people a month. At one point, it just got absolutely crazy. And I just mean, I couldn't carry on doing that. I mean that took a lot of time, that took a lot of effort. And we just said, Look, we can do something with this. We can use the audience we've got. We've got an audience who follows it on a regular basis, who comments on a regular basis. And I said to Kate, we could do something really special here. And so I just Yeah. Once I graduated in 2018 I graduated from university with, again, a two one with honors in journalism, and I was working as a freelance journalist as well, which is great. It's because I could work whenever I like, but really, ability access would now snowball, just started to take over my life on the social media pages. And I said, Look, we could design an app here and create an accessibility app, and it took years of design to try and get it right. It really did. We took, we took, we did consultations, but also we couldn't afford it at the time either. We had to raise money for it as well. That's quite hard. And so, no, it's at the moment. Snowball was launched last year, and we are looking to get 100 that it's won national awards. It's one we came back from Barcelona last week. Okay? It won funding at a global award ceremony. And it's really snowballing. It's, we're expecting 100,000 reviews on the app this year.
 
<strong>Michael Hingson ** 44:04
So do you? So have you created an actual nonprofit organization out of it, like <a href="http://snowball.org" rel="nofollow">snowball.org</a> or anything like that?
 
</strong>Simon Sansome ** 44:15
No, I really wanted to. I wanted it to be a charity organization. Yeah. And the reason I wanted it to be a charity organization, because I had assistance from a charity organization in the UK while at university, however, um, here in the UK, there are very strict rules and regulations on what you can spend the money on if you're a charity. And I wanted to set up a fund to help students who have disabilities at university, so I can do that. But also, I wanted to give 10% of the profits to local businesses who can't afford to do their own adaptations. We're talking small businesses, coffee shops, you know, local cafes, bakers and butchers and so on and so forth, fruit and veg shops who simply haven't got the 1015 grand what's required to make their stores excess. Possible. So I still, I'm still ever have every intention of doing that, but I couldn't do that as a charity organization. The rules and regulations wouldn't allow me to spend the money where I wanted to and where I thought thought, see if it where it's needed to do so for the communities across the UK. So I actually set it up as a limited company with the intention of probably 10% of the profit aside for local businesses to apply for grants when we start making money.
 
<strong>Michael Hingson ** 45:30
Yeah, well, but that is, I would still say that is exciting. You're, you're, you're channeling all of that, and hopefully you'll be able to do some major things to to help raise a lot of awareness. So what other kinds of things do you do to help raise awareness about disabilities and so on?
 
</strong>Simon Sansome ** 45:50
Yeah, so we're launching a number of profiles, at the moment, a number of things. So what we're doing is, I'm sure you have it in America as well with you, probably for your restaurants and pubs and everything you have, something similar to a food safety hygiene certificate. Yes, I'm not too sure what you call it. Over there, we have a certain similar thing here. It's a rating from one to five, okay? And we're launching something called the snowball membership scheme, and we're taking our 70 staff over the next few months to cover the whole of the UK. And what we're going to be doing is we're launching a scheme where businesses, whether it's Frankie and Benny subway McDonald's, can sign up to the system where we will go out and basically view a disability consultation for 250 quid and give you a full breakdown of what you can improve on your business, but also gives you an access rating that you can promote on social media and say, Look, come to our business. We are disabled friendly, yeah. But what that does is that creates a huge opportunity for businesses and the snowball app, because we are creating the biggest disability app in the world, and it tells you where you can it tells you where you can access, where you can go, okay, where you can eat, where you can shop, but also, more importantly, where you can spend your own money. And I was doing some research earlier today, before this interview. And according to one, I think the valuable 500 is the disabled community in America has $8 trillion of disposable income right to spend on things like restaurants and cinema tickets and so on and so forth, to cafes and, you know, clubs and shops and whatever, per year. So $8 trillion is going unspent because the disabled community in America, which is 60,000,060 1 million, I believe, don't know where to spend their money.
 
<strong>Michael Hingson ** 47:48
Well, when you think about the fact that it's the largest minority worldwide, you hear anything from 20 to 25% of all persons have some sort of disability. The The only, the biggest challenge that I see is the problem is that the disabilities aren't uniform. That is, it isn't the same. The needs that that you have, to a degree, are different than the needs that I have. The bottom line, however, is that even if you deal with it in that term that everyone has different kinds of disabilities. The fact of the matter is, it's still awareness. And while you need physical access to get into a restaurant, I need access to be able to to know what's on the menu and know what it's going to cost. And you don't have as much of a need for that, as I do, because you can lift a menu and read it in theory, but the fact is that we all have different challenges, and as I've said a couple of times on this podcast, we need to really redefine disability. First of all, disability doesn't mean a lack of ability at all. This isn't really the issue, because we do have terms like disciple, discrete, you know, they're not all negatives and and so disability is is really something different than what people have made it into. Disability is a characteristic that everyone has, and it manifests itself differently. I love to say that that the reality is, for most people, your disability is that you're light dependent, because most people don't do well in the dark, and they and Thomas Edison fixed it by inventing the light bulb, but it still is a disability, even if it's covered up, because most of the time you have light disability is a characteristic that everybody manifests. It's just that we do it in different ways.
 
</strong>Simon Sansome ** 49:44
No, I completely agree. I'm hoping that the system that I've created will address that. So, because what we've done as well is not, it's not just the question of, oh, we're going out there and is disabled friendly, is wheelchair accessible? We're doing. Know, full disability consultation on the business. So, do they have Braille menus? Do they have a change in place facility? You know, is there a lift? Is there Braille on the lift, that kind of thing, and so. And we're also introducing something called the stimulation rating as well. And this is touch, touch, taste, sight, see and spell. And this is to give you an indication of what those things are at that place for people with visual impairments, for mental health issues and learning disabilities. Because, for example, if you go to the British Library, very quiet, you know it's going to be quiet. Okay. If you go to the Natural History Museum in London, well, some days it's really nice and peaceful on other days, because you've got 10 school 10 coaches of school children, absolutely chaotic. Okay, so it does vary considerably. And the whole idea is, is, while it's not a perfect rating system, because, like you said, there are so many different types of disability, not every disability is the same. Yours is different to mine. We're trying to incorporate a holistic approach to making sure that people feel comfortable going there, because they can relate to something that's on the assessment, and they can see what's there, so they get the full report, and therefore they can have an individual, independent, independent, independent decision on whether that place is suitable for them. So it's not a perfect system where it can be changed quite easily through feedback. It can be improved through feedback. It's like a moving model at the moment. It's like 16 pages long the assessment. But hopefully it will with the feedback we're getting and how it will grow. It will hopefully evolve into something absolutely fantastic for everyone to be inclusive everywhere.
 
<strong>Michael Hingson ** 51:42
Well, and that's a cool thing, clearly, to do. One of the things that I know well is that you and I were introduced by Sheldon Lewis at accessibe. Sheldon is in the nonprofit part of accessibe in helping to find places that need Internet access and who are nonprofits, especially in the disability world, and helps provide accessibe for that. And I don't know whether you all are doing much yet with accessibe, but clearly it's a great place to get involvement in the whole issue of internet website access is is a horrible thing. I mean, we have so many websites being created every minute, and the reality is that none of the major internet website building companies, including Microsoft and Google, do nothing to insist that for website is being built, it has to be accessible right from the outset. So, you know, accessibe is a great, inexpensive way to help with all that, and I'm assuming that Sheldon and you are working on that somewhat.
 
</strong>Simon Sansome ** 52:54
Yes, we are. We've had a discussion, and unfortunately, accessibe isn't available on apps at the moment, but that is something they're working on, and you introduce it soon. So I'm, I think once it's available on the apps, I will after, course,
 
<strong>Michael Hingson ** 53:07
but it is, however, the reality is that restaurants and other places do create websites, and people go to websites, and so that's, that's right now, the place where accessibe can make a significant difference.
 
</strong>Simon Sansome ** 53:22
Absolutely, I completely agree they should have it on there. Yeah. So
 
<strong>Michael Hingson ** 53:26
that is, that is a that is certainly one place where, you know, we can help. And certainly every restaurant should have an accessible website and and if they're going to have menus on the website, then there are certainly guidelines on ways to make those accessible, and that is part of what needs to be done.
 
</strong>Simon Sansome ** 53:46
Yes, and I completely agree with you. I support it, of course,
 
<strong>Michael Hingson ** 53:50
yeah. And you're right, apps, apps today, that's a different process. It's a different animal, but it will come, and that'll be something that that we'll be able to see. But in the short term,
 
</strong>Simon Sansome ** 54:02
yeah, I've told Sheldon, straight away, we'll get it on there straight away, as soon as soon as they've done the development for the apps, for access to be
 
<strong>Michael Hingson ** 54:09
Yeah, but right now, well, okay, but right now for your app, it could be accessible. You just build it that way, but it's not the app. But every restaurant should have an accessible website, and that really ought to be part of what you look at when you're going to a restaurant, to explore what and how accessible they are. Having accessible and inclusive websites is certainly something that is very straightforward to do today. Yes,
 
</strong>Simon Sansome ** 54:38
it is, but businesses are lazy
 
<strong>Michael Hingson ** 54:42
well, but you know, they also that they are, but they also think that it's more expensive than it needs to be, and that's part of the whole issue. I mean, if you go to a restaurant and it's not accessible because you can't get into it, so they're still lazy. They didn't make it. Accessible right from the outset, and either they're going to where they're not, and it's a lot No no, no offense in any way intended, but it's a lot less expensive to make a website accessible than it is to modify an entrance so that you can get in with a wheelchair when there are steps or a very narrow door. Yeah. So it is yeah, laziness goes always Yeah. And
 
</strong>Simon Sansome ** 55:23
hopefully, if they do have initiatives that hopefully snowball, can help me out with that, with the credit that we want to provide to small businesses, yeah,
 
<strong>Michael Hingson ** 55:30
yeah. And I understand that most businesses are pretty small and don't necessarily have a lot of money to spend, but with websites, that's where accessibe can make a big difference right from the outset? Yeah, absolutely, which is pretty cool. Yes. So what's, what's next as you go forward with snowball What are, what's the future going to hold?
 
</strong>Simon Sansome ** 55:52
Oh, my God, right. So, I mean, we're having a huge expansion, as I said, we're taking on about 70 staff to cover the whole of the UK. We're actually looking to franchise it as well across North America and Europe. We've also asked to be consultants for a number of governments as well. So it's going from strength to strength to strength. Every week, we keep on getting inquiries. We've got customers signed up already for the assessments, for the membership schemes. Loads in London. London's really taking off quite nicely. So it's where we're going at the moment is, I don't know, but in a couple of years time, I think we're going to be a major player in the app world for accessibility, because we already are the most that we are the biggest disability app in the world at the moment. Mm, hmm. By a long, long way, by, you know, 10s of 1000s of reviews. So nobody's really going to catch up with snowball, but we still need people to use it on a regular basis. That's the thing, because all the information we get is usually generated. Okay, in the UK, we're doing really well. In America, we need a bit more help. Yeah, but, you know, I was having a I was doing another podcast a couple of weeks ago in America, and there's a chap who wants to give us 10,000 locations of petrol stations across America where they went, because he doesn't know where to post it. All this information on accessible fueling stations across America, where they'll come out and help you to fill yes and you to fill your yes and stuff, and do help to pay for it. And he's just got no idea where to post it. So parallel, we think he's going to get we will win early stages of talks, and he wants to give us that information to help people to travel across America, and so they know where they can go and get their car filled up with assistance. So it's just we need people like that to leave reviews, to add places to use it on a regular basis, even if you go, even if you spot a car, you know, disabled car parking bay, you can have that. If you find an accessible toilet, add the accessible toilet. If you find an accessible restaurant, add the restaurant. Even if you find an inaccessible restaurant, add the inaccessible restaurant, because it will stop people going there and being disappointed. So all that information is extremely relevant to help people to be live a more independent life. So we need as many people across the world, including America, to download to to add reviews like you would on TripAdvisor. Is TripAdvisor for the disabled community. We just need more reviews and more people to use on a regular basis, and it will grow considerably. And therefore, once that's grown, we can start helping people more with like booking cinema tickets, booking airline travel holidays, and expand it that way as well. Because once businesses know that you're booking it through snowball, then they know you need extra assistance. So Sheldon,
 
<strong>Michael Hingson ** 58:43
has Sheldon talked to you about access find? Uh, no, okay, access is again, right now, it's website oriented, but access find is a database that accessibe created of accessible websites, and any website can say, you know, we have, we have made our website accessible, and it's checked, but then, when it is, then they are included in access, find. And it might be interesting to explore that, both in terms of websites, but finding ways to expand it. So we can, we can explore that and talk about that one. So what? What motivates you? I mean, you're doing a lot. Why?
 
</strong>Simon Sansome ** 59:28
It's the frustration of not being able to so, I mean, yes, remember, I for 32 years, I was fully independent. I could go anywhere in the world. I wanted to Okay, and it's the frustration that the world is not I'm not going to say it's not welcoming, because it's not that's not quite right. I'm going to say uneducated. And the ignorance of that everyone can access everything after having an injury like mine is very small mindedness, and I get. Frustrated that, because I travel a lot for work. I travel all over the world, and when we turn up to places, you know, we haven't got the right room, we can't access the hotel, we can't access the restaurant. It's got to the point where we don't choose where we want to go the place chooses us, yeah, and I don't, I don't think that's fair, no. And so I just want an equal opportunity world. That's what I don't like being turned away from places where we want to go for a family meal. I don't like being turned away from the cinema because the disabled seats so close to the screen. You know, it's, you know, it's just It frustrates me. And that's what, you know. I think that's what keeps up, keeping me going, but also as well, is when I was in hospital, because I got told I would never sit up again. I got told I was going to be on my back for life. Okay? And I'm very fortunate where I am. I mean, I know that sounds really stupid, because I'm paralyzed from the waist down, but I am very fortunate where I am, and I see, especially from a social services point of view, there are so many more people worse off than I am okay, and I just want to help them as much as I can. I want to give them choice. I want to give them a bit of independence. I want them to have that freedom of not being restricted to, you know, five, five places to go and eat, or, you know, the only place you can go to the cinema. I want you to the only tourist attraction you can visit. I want them to be fully inclusive. I want them to have a good life, you know. And I think snowball can help a lot of people do that.
 
<strong>Michael Hingson ** 1:01:40
Well, that's cool. So if people want to learn more about Snowball or access the app and so on, how do they do that? And how do they reach out to you? Yeah,
 
</strong>Simon Sansome ** 1:01:50
I'm on LinkedIn. Simon Samson, just send me a message. That's not a problem at all. Spell, if you would please. Yeah, S A N for November, s o m for mother, E for Echo,
 
<strong>Michael Hingson ** 1:02:03
and first name Simon, s, i, m, o n,
 
</strong>Simon Sansome ** 1:02:05
that's correct. You can also, you can also email us at support at snowball dot community, that will go through to the team. And yeah, you can also got, you can download the app. It's on Apple and Android. It's under snowball community. And you can also go to the website, Snowball <a href="http://assessment.com" rel="nofollow">assessment.com</a>, and it's got all the details there if you want to interested in becoming an assessor, if you want, if your business wants to sign up to the scheme. And then it's got the apps on there as well, so and lots more information about me as well and the business.
 
<strong>Michael Hingson ** 1:02:41
Well, Simon, I want to really thank you for being here with us and taking all this time to to talk about snowball and talk about you, and I'm glad that you are so open and transparent about all of it, and I hope people will take it to heart and that they will seek you out. They will learn more about snowball they'll learn more about you and what you do. And clearly, I think you have inspired a lot of people through what we've talked about today. And if there's any way we can help, you need to definitely let me know. But I really appreciate you being here, and I want to thank you all for listening to us today as well. So reach out to Simon. Snowball community, and you can, as he said, find the app and so on. So please do that. I would appreciate you giving us a five star rating wherever you're listening to unstoppable mindset, and I would love your thoughts and your comments and your opinions. Please give them freely. We appreciate it. If you know of anyone who might be a good guest, and Simon you as well, I'd love you to email me. You can reach me at Michael h i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go visit our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, o, n, so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> but we really appreciate you taking the time to listen to us. And Simon, I really appreciate you taking the time to be here today, and we should do this again. Absolutely. You.
 
</strong>Michael Hingson ** 1:04:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Disability Advocate and Snowball Creator with Simon Sansome</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d9929e82-d5c8-47d2-b0f8-6463028d1e73.mp3?source=rss&amp;ext=asset.mp3" length="95748351" type="audio/mpeg" />
<itunes:episode>282</itunes:episode>
</item>
<item><title>Episode 281 – Unstoppable Transformational Person with Lisa Kohn</title>
<guid isPermaLink="false">https://pinecast.com/guid/cdc72e78-1f13-4ec8-aef1-9a60f55afb0d</guid>
<pubDate>Tue, 05 Nov 2024 10:00:56 -0000</pubDate>

<itunes:duration>01:06:08</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b5da1cc7-2580-4dfb-b73e-6ca45b2afd1e/UM281-Lisa_Kohn-Coverart.jpeg.jpg" />
<description><![CDATA[<p>When you read about our guest this time, Lisa Kohn, the first thing you read is “The best seats Lisa ever had at Madison Square Garden were at her mother’s wedding, and the best cocaine she ever had was from her father’s friend, the judge.” Lisa’s mother’s wedding was a group affair with 4,000 marriages taking place. It wasn’t nearly as romantic as one might think as you will discover. You will also get to read about her childhood drug use caused by her father in The Village in New York City. More important, you get to travel with me on Lisa’s journey as she eventually overcomes these and other challenges.
 
Lisa did get to attend college and obtain a degree in Psychology and later an MBA in business.
 
Lisa’s journey has been a hard and long one, but you will see just how unstoppable Lisa became and is today. She started her leadership consulting and life coaching business, Chatworth Consulting Group, in 1995. The business has thrived and grown.
 
Lisa shares with us her thoughts on life and how easy it can be for all of us to fall into traps that can take our lives in what she would call bad directions and down not good rabbit holes. This episode contains a lot of relevant content we all can use. I hope you enjoy it and, of course, feel free to reach out to Lisa.
 
 
 
<strong>About the Guest:</strong>
 
Lisa Kohn is a transformational keynote speaker, leadership consultant, executive coach, and award-winning author of The Power of Thoughtful Leadership and to the moon and back: a childhood under the influence, a memoir that chronicles her childhood growing up in the Unification Church (the Moonies) with her mom and a life of “sex, drugs, and squalor” in New York City’s East Village with her dad.
 
Lisa’s unique background has given her a perspective on life, people, and leadership, as well as an expansive array of tools, mind-shifts, and best practices she’s found and created, that help her clients find their own paths to powerful, authentic, Thoughtful leadership. With over 25 years of experience supporting senior leaders in areas such as leadership, managing change, interpersonal and team dynamics, strategy, well-being, and life-fulfillment, Lisa partners with her clients as they not only uncover core issues to implement real changes in themselves and their organizations, but also successfully address their own inner challenges and effectively connect with others to ensure the changes stick.
 
Lisa has been described as “leading with love,” and she’s honored to teach C-suite leaders of not-for-profits and Fortune 50 organizations about the compelling impact of self-compassion, self-love, fun, delight, and Thoughtful Leadership – being more present, intentional, and authentic. She works with organizations across a broad range of industries, in companies such as New York City Department of Education, GroupM/WPP, Verizon, World Wrestling Entertainment, American Civil Liberties Union, and Comcast. Lisa brings insight to clients that transforms the way organizations develop and manage their people and the way leaders lead their people and live their lives.
 
Lisa earned her BA in psychology from Cornell University and her MBA from Columbia University’s Executive Program. She has taught as an adjunct professor at Columbia University and New York University’s Stern School of Business and has been featured in publications addressing topics on leadership, communication, effective teaming, authenticity, selfcare, and, of course, healing from trauma. She has been awarded the designation of Professional Certified Coach by the International Coach Federation. Lisa is an Accredited Facilitator for Everything DiSC®, The Five Behaviors of a Cohesive Team™, The Leadership Circle™, and Myers-Briggs Type Indicator®.
 
Lisa lives in Pennsylvania but will always tell you that she is “from New York.”
<strong>Ways to connect with Lisa:</strong>
 
Instagram and X @lisakohnwrites
LinkedIn  <a href="https://www.linkedin.com/in/lisakohnccg/" rel="nofollow">https://www.linkedin.com/in/lisakohnccg/</a>
Facebook <a href="https://www.facebook.com/lisakohnwrites" rel="nofollow">https://www.facebook.com/lisakohnwrites</a>
My websites are <a href="http://www.lisakohnwrites.com" rel="nofollow">www.lisakohnwrites.com</a> and <a href="http://www.chatsworthconsulting.com" rel="nofollow">www.chatsworthconsulting.com</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, once again, you are listening to another episode of unstoppable mindset, and today, we get to speak with Lisa Kohn, who is the founder of the Chatsworth Consulting Group. She leads with love. Many people say she deals with nonprofits, C suite, people and others, and dealing with business coaching, life coaching, and I'm not going to tell you anymore, because she's going to spend the next hour telling us all about it. So Lisa, welcome to unstoppable mindset. We are really glad you're here.
 
<strong>Lisa Kohn ** 01:55
I'm thrilled to be here. Thank you for having me, Michael,
 
</strong>Michael Hingson ** 01:58
now I do have to tell everyone. I'm going to tell on you that we were talking before we started this. Lisa's had to postpone a couple times because she had a concussion, which in in a way, relates to skiing. And having never skied myself, I love to spread the rumor that the trees are out to get us all the time. So one of these days I'll probably ski but but in the meanwhile, my brother in law is as a great skier, and was a certified mountain ski guide for years, and I always tell him that the trees are out to get us, and he can not convince me otherwise, no matter what he says. And he says, No, it's really you the skier. And I said, That's what you say. So you know, that's my conspiracy theory of the day,
 
<strong>Lisa Kohn ** 02:37
but I will tend to believe it, because not this concussion, but the last concussion I did, ski into a tree, and I don't know how. I really don't know how. So I am convinced maybe to come out to get me. That makes sense. See,
 
</strong>Michael Hingson ** 02:51
there you go. I rest my case. Everyone. You're welcome to let us know what you think, but it is fun to tease about it. My brother in law used to take tours to France, and was, as I said, a certified mountain ski guide, and has done it for years in the winter in Ketchum, Idaho, where he lives, it is all about skiing first foremost and always, and everything else comes second. So that's fine. Well, Lisa, why don't we start by you telling us a little about the early Lisa, I love to start that way. Learn a little bit about you growing up and all that stuff and going to college or whatever you did and anything like that that you want to tell
 
<strong>Lisa Kohn ** 03:31
us. Well, I will do that. It's it's not the simplest story. So I'll give you the overview and the highlights, and then we can move on or go deeper, or whatever works for you. So I love lines, right? I have a line that describes my childhood. I say the best seats I ever had at Madison Square Garden were at my mother's wedding because my mom got married in 1982 with 4074 other people in a mass wedding. I was raised Unification Church, the Moonies. I was raised in a cult. So that's that's my life with my mom. And on the other hand, the best cocaine I ever had was for my father's friend, the judge. Because my dad, I lived with my dad and my dad. Life with my dad was, as I like to say, sex, drugs and squalor in New York City's East Village in the 1970s so I am, I am like this true child of the 60s and 70s, because both my parents were involved in the, you know, the hippie culture and then the cult culture of that era. So very short. You know, very long story, very short. After that synopsis, my parents got married way too young. Had my brother had me split up. We lived with my mom for a number of years, and when I was in third grade, we were about to we lived on the East Coast. Of America. We lived in Jersey, and we were about to move drive across country to California to move on to a commune. And my grandmother, my mom's mom, got sick with cancer, and so instead we moved, instead of cross country, moved across state and moved in with my grandparents and lived there. My grandmother died. My mom stayed with we stayed with my grandfather. My mom was taking care of the house and of him. And in 1974 my mom went to hear, actually, the person she with whom she said, hitchhik, cross country with every year, called her and said, You have to go hear Reverend Moon speak. And my mom went to hear Reverend Moon speak and came back a changed person, just enthralled with what she'd heard. And not much happened. And then a couple months later, members of the Unification Church convinced my mom to go up for a weekend workshop, and my mom went away for the weekend and came back and went back up for a week and came back and went back up and basically spent the summer being indoctrinated into the unification Church's ideology. And then, you know, somewhere that summer, my mom took us, my brother, I have an older brother, took my brother, and I have with her, and we the estates called barrytown, New York. We pull up to this estate. This this huge building. It used to be a Christian brother school, and we go down into the gymnasium, and all the women, the sisters, are sitting on the floor on the right side of the room, and all the brothers, the men, are sitting on the floor on the left side of the room. And with moments Moon Reverend Sam young moon walks in and begins speaking with his interpreter, and that was it. I had a Messiah, and we were Moonies, and again, synopsized down. Within about six months, my mom sat my brother and I down and said, kids, I really feel called to be more involved. What should I do? And we said, you should leave. And so she left, and we were with my grandfather, and I was in sixth grade and running the household. And then my grandfather, due to a variety of different things, was put in the hospital on the verge of a nervous breakdown, and we got shuffled around for a little while. And finally, my father came to get us, and we moved in with him in New York City, disease village, the life of sex, drugs and scholar, and live this dual life of like living the outside world with Satan and believing in a Messiah and a puritanical cult. And that continued for a number of years, until I can go into the details at some point. But through this whole soap opera experience, I started to eventually question. And we were literally taught if that, if we ever questioned, it was Satan inside of us, but I fully questioned and pulled away, and over the space of many years, kind of left it all behind. And yeah, went to college. I was, you know, I started questioning in my last year of high school, and then I went up to college. I was at Cornell University, and, you know, it's surrounded with gorges, and nearly jumped off the bridge into the gorge as I kind of self destructed having when I left the church. And, you know, went on to get worse and worse and worse in kind of my own psyche, until I really crashed and burned, and someone pointed me in the direction of getting help in the mid to late 80s, and it's been a journey ever since. So there, that's the that's the 10 minute version of, you know, what's in my memoir?
 
</strong>Michael Hingson ** 08:14
What a story. What's your memoir called
 
<strong>Lisa Kohn ** 08:18
to the moon and back the influence, yeah,
 
</strong>Michael Hingson ** 08:21
yeah. So what about your brother?
 
<strong>Lisa Kohn ** 08:22
My brother? My brother, uh, he so I, my brother likes to say, I never actually left, I just slowly drifted away. And that was, you know, from like 1980 through 1985 my brother, who's a year and a half older than me, a year ahead of me, in school, he, when he was in college, he was in a place that was truly surrounded with with there were Moonies there who knew him. So he could not leave. But as soon as he got out of college, he went to Drew University. He literally sat my mom down and said, That's it. I'm out. So he he announced being out. I still haven't told anyone I'm out. And he is, you know. So he's also happy and thriving. And he lives in New York City, you know, very eager to get out of the city. I got out of the city years ago. Yeah. So we're still, well, there's a lot Go ahead. Go ahead. No, go ahead. No. He's the only person who experienced the weird dichotomy going back and forth between these two crazy worlds that I did. So, yeah, we're very close.
 
</strong>Michael Hingson ** 09:18
There's, there's a lot to be said for the city, and there's a lot that the city can contribute. But on the other hand, there are so many other parts of the country. I met a woman when my wife and I moved back to New Jersey, I stayed at an apartment for a while in Linden. I'm sorry, no, where was it? Not Lyndon, well, anyway, it was north of Springfield in New Jersey, and this woman, well, we met her because we were staying at a Holiday Inn in Springfield at the time, and she was one of the people who worked there. And she also. Then came to help me in just making sure my apartment was good and clean until Karen moved back and we had our house, and one of the things that we learned from her was that her whole life, she lived in the Springfield area and had never been to New York City, less than 40 miles away.
 
<strong>Lisa Kohn ** 10:20
Yeah, people
 
</strong>Michael Hingson ** 10:21
are afraid of it. Yeah, there's elizabeth new jersey, where I lived until Karen came back, and then we we had started and built a house in Westfield. But I'm always amazed, and I know of people who live in the city who have never been out.
 
10:35
That is true as well. Yes, and there's
 
<strong>Michael Hingson ** 10:38
so much more to the world, and I just love the fact that I've had the opportunity as a speaker to travel all over this country and enjoy going and meeting new people and seeing new places and seeing so many different aspects of our whole US culture. It's great,
 
</strong>Lisa Kohn ** 10:55
absolutely true. There's so much to be said for a lot of different places and and I will always be a New Yorker at heart.
 
<strong>Michael Hingson ** 11:01
Well, there you go. There you go. And there's nothing wrong with being a New Yorker at heart. No, I was born in Chicago, but I grew up being a Californian and and I am, and I'm a Dodger fan, but you know, there you go. Of course, there are those who say that the Dodgers, one day will move back to New York,
 
</strong>Lisa Kohn ** 11:19
back to Brooklyn. We'll
 
<strong>Michael Hingson ** 11:20
see what happens. Yeah, hasn't happened yet. So what did you major in college?
 
</strong>Lisa Kohn ** 11:26
I was a psychology major.
 
<strong>Michael Hingson ** 11:27
Ah, okay, so now, where do you live?
 
</strong>Lisa Kohn ** 11:31
I live in Wayne, Pennsylvania, outside of,
 
<strong>Michael Hingson ** 11:34
okay, I know where that is. So that's, that's pretty cool. So you, you certainly had a life that has had a lot of experiences. And I would think that you probably would agree that, yes, there were a lot of things that weren't necessarily great, but they taught you a lot, and it certainly helps you to be able to step back and think about all that and put it in perspective
 
</strong>Lisa Kohn ** 12:01
that is true, you know, I am. It's not quite the point you're making. But alongside that, similar to that, you know, when, again, when the memoir came out, people started reaching out to me. And some, you know, late teenager, young adult, I don't really remember, the age, Stranger reached out to me and was kind of giving me the lowdown of a situation, which was, you know, hard, lot of trauma, a lot of lot of tough stuff. And I said, What I often say is, like, I wouldn't wish difficulties and struggles or trauma on anyone, sure, but I do know that when you get through, you know, if you can get through, when you can get through, you have an appreciation of life that people who haven't experienced hardship don't really have so, like, I can look outside, I mean, I love the little gold finches. I can look outside and see a little yellow bird, or actually have about 40 in the house at this point, because people keep sending them to me, right? And I am just filled with joy because I've learned, like, I know how, how low can go. And so even just just okay is really great at times. So so it's a similar thing to what you said, right? You have a perspective. You have a you have, you know, coping mechanisms, some that are wonderful and some that are you really could let go of and be done with. But yeah, I do. I feel like I have more of an appreciation for life and joy and love than some people have who haven't had to go through things.
 
<strong>Michael Hingson ** 13:25
I spoke to a life coach on the podcast a couple of days ago, actually. And one of the things that she said, and it's really kind of what you're saying, is that the fact is, she's much better at what she does because she has had a number of life experiences and things happen in her life, and if she hadn't done some of the things that she did and experienced some of the things that she experienced, she would never have been able to be nearly as effective as she is,
 
</strong>Lisa Kohn ** 14:02
yeah, you know, before my memoir was published in 2018 I generally never brought up my background in my work, because it, once you say cult, it literally, it sucks the energy out of the room like nothing else matters when you say I was raised in A cult and but once it came out, and if you Google me, you know, before I walk in a room, if you look me up, you know my story, because I'm very public with it at this point, I now get to use it in all of my work, and I get to use what I've experienced, and the multitude of tools and practices and mindsets and positive psychology and neuroplasticity and mindfulness and all of the things I have learned over the years to be okay and to thrive. I get to use it in in like in the most corporate work I do, I'm still bringing up, you know, teaching people. To take care of themselves and love themselves and love themselves first. Most, you know, always, like, is tattooed on my arm, like, really, to change their perspective of themselves, to start and off in the world. So yeah, if I, if I hadn't gone through what I gone through, I wouldn't be who I am, and I wouldn't get to share some of the things I get to share. So yeah, that's and that's why I do it. If sharing my story helps other people, then it's all worthwhile. And yeah, that's why I do it.
 
<strong>Michael Hingson ** 15:26
And I I hear that very well. And going back to what we were discussing the other day, Mary Beth and I, she starts her story by saying she took her first drink at the age of 11, and she decided that she liked the taste of alcohol and was an alcohol for alcoholic, or was a drunk for many years. And actually she's near 50, and she only quit four and a half years ago, she became, she became a life coach six years ago, although she was always interested in helping people, but she began to make that her business, and did so six years ago, and she is very clear that having adopted that philosophy and process and undertaking that career, even though it was much later in life, the bottom line is that it did lead to her finally recognizing that she shouldn't drink, and that's not a good thing, and she has not had a drink in four and a half years. Good for her. That's so it is all about what you experience and what you choose to do with it. So I hear you, you know, I
 
</strong>Lisa Kohn ** 16:33
hear her. Yeah, last so this is 2024, so two years ago, what you experienced, I was diagnosed by cancer, and you never think you're going to be one of the people who have cancer, until they say cancer to you, and you're thinking, aren't you talking to the person behind me? And I heard, you know, when I was going through the process and going through chemo, which I do not recommend to anyone, unless you absolutely have to do it, I heard a saying from a dialectical behavioral therapy, therapist who did pass from cancer, but the saying was, I will take more from cancer than cancer takes for me. And that, that that just carried me through, right? And I you can look at that with everything, like all the all the different things we experience, I will. I remember when I was first diagnosed, a practitioner said to me, why do you think you got sick? As in, like, what hadn't I healed that caused the cancer? And I, I stopped going to that practitioner, and I very clearly, I've looked at this and I thought, it's never going to help me to think, what did I do wrong, that I had cancer, that I got cancer, I got sick, but it will help me to say I did get sick. And what do I want to learn from that, and how do I want to change and shift and grow from that? So exactly right,
 
<strong>Michael Hingson ** 17:45
yeah, and like I always say to people, I'm my own best teacher. I've dropped saying I'm my own worst critic, because such a negative thing, and you don't necessarily have something to criticize, but I'm my own best teacher. I can look at anything I do and go, can I improve on it? How can I improve on it? And adopting the mindset that takes that approach really makes us stronger?
 
</strong>Lisa Kohn ** 18:11
Yes, it's called a growth mindset, right? And when we have a growth mindset, when we know that we can grow, when we know that we can learn, when we and yeah, when we stop being so hard on ourselves, like so many of us are,
 
<strong>Michael Hingson ** 18:23
yeah, and we learned that, and that's unfortunate that that's what we're taught, and it's so hard to break that cycle, but if you can, you're all the better for it,
 
</strong>Lisa Kohn ** 18:33
absolutely and to, you know, I'm, I mean, I teach this stuff. I've been teaching this stuff for a long time. I've been using it for decades, and just today, I was watching my mind go down a rabbit hole of some negative thinking and thinking and thinking that wasn't going to help me and also. And I pause. I'm like, I was driving. I'm like, I put my hand on my leg. I'm like, Lisa, you're right here. You're right now. You're in the car. Look the sky. Pay attention to the road. You don't have to think that right now. You can just be in this present moment and feel better and poof, like magic, the crazy thinking stops, and you're like, Oh yeah, it's actually okay. I don't have to worry about that right now. But, um, yeah, our brains, our brains, we have that, like we have a negativity bias. Our brains are trained, have evolved to, like, look for danger. Focus on danger. Really think about the bad. Play it over and over. See it bigger than it is. Never look at the good. We're as Rick Hansen likes to say, Velcro for the bad and Teflon for the good. But we have a choice to shift that. So I feel like I'm preaching. Sorry, but I get excited about
 
<strong>Michael Hingson ** 19:34
it is it is perfectly okay to preach, and it is all about choice, as I tell people all the time, we had no control over the World Trade Center happening. No one's ever convinced me that we could have really foreseen it and not have it happen. But what we all, each and every person in the world, has a choice about, is how we deal with what happened at the World Trade Center, absolutely and how. We move forward or choose not to. And I've seen all sides of that. I've seen people who talk about the conspiracy of the World Trade Center. It really didn't happen. The government did it in so many different things. And I met one guy who had been a firefighter, and he decided to change careers and become a police officer because he wanted to go kill terrorists who were trying to deal with our country would not be the reason I would choose to go to often be a police officer. He did it because his brother was killed in the World Trade Center. But still, there were so many more positive reasons to do it, but that was his goal at the time, and I don't know, having never seen him since, whether that has changed, but it is still just always a matter of we can choose, and do have the right to choose. God gives us that right. That's why we have free will to choose how we want to deal with things or not.
 
</strong>Lisa Kohn ** 20:55
It is what it is, and what will I do with it, and how will I be with it? And yeah, yeah, and I can accept it, and then what do I want to do about it? Yeah? Yeah. All true. All true.
 
<strong>Michael Hingson ** 21:06
So what did you do after college? So you got a degree in psychology, so I got a degree in psychology, started to psychoanalyze gold finches, but, okay,
 
</strong>Lisa Kohn ** 21:15
you started to psycholize goldfinches. I just love my gold finches. Yeah, it's funny because when I when I was when I was writing the book, and there was a in my town, there's a author who lives here, kind of took me under her wing, and at one point she turned to me, she said, Do you realize, like, everything you experienced as a child and then you majored in psychology, and like, yeah, never dawned on me that I needed to cycle analyze myself, but I did. I got out of Cornell, and on the personal side. I very soon got engaged to someone who my dad, at that point, owned a restaurant, a French restaurant, and I got engaged as someone who worked for him and drank with him, and drank a heck of a lot, and was very not nice when he drank. And you know someone your cousin lovingly pointed me in the direction of the direction of the 12 step programs and to Alan on the 12 step program. For those of us with our arms, class Brown, the alcoholic and I crawled into my first meeting practically on my hands and knees, thinking like, tell me if he's an alcoholic, there's no way I would ever be with an alcoholic. I'm too smart for that, only to realize that there were tons of reasons why I would be and so that's that started my healing growth trajectory and journey. And on the professional side, I did a six month stint in direct mail, back when there was direct mail, a direct mail company, and then a six month stint in address, you know, do in advertising, the advertising agency, and then after that, got a job doing entertainment advertising for a small division of gray advertising, which I dearly, dearly loved. It was fun, it was exciting, it was a lot of good things, but I ended up getting I was running the Good Morning America account, and I ended up there wasn't enough work to fill me, but my boss wouldn't take me off the account because the client adored me, so they didn't want to move me. So I got really, really bored, and I decided to go to business school. And I somehow convinced my boss to convince his boss, the head of the whole agency, to send me to Columbia's Executive MBA Program, which you had to be sponsored by your A by your company, and they had to pay for part of it. And that just wasn't, didn't happen in the advertising world. I remember one of my professors once said, You're they eat, they're young in your industry, don't they like you. Just you did not, and they did not invest in you, but they did. They invested in me, and I went, I got my MBA in Columbia's Executive MBA Program, and there, found the disciplines where I now work in leadership and organizational behavior and organizational development, and began to have confidence in my own voice, business wise, and what I knew, and this is maybe why they don't invest you. I got out of the program, and within not too many months, quit, and I went to work, actually, for a large not for profit fundraising organization, which, you know, because I was like, I'm good, I'm smart, I'm going to go do good for the world. And I ended up in a job where, once again, I just it didn't engage me enough. And I literally had a boss who liked to fight with me, because he thought I was good at fighting, and I was just really not happy. And so then in 1995 I, you know, talked to a couple of so long ago, in 1995 I was talking to a couple of my professors saying, you know, I want to do leadership, and can I be a consultant? And they said, Yeah, go ahead, you can do it. And gave me a few gigs to start. And I, I was three months pregnant with my first child, and I hung out a shingle with Chatsworth Consulting Group and started doing leadership, not actually knowing what that was, and do it, a lot of training and different, different jobs. So I actually, I was, like, hugely pregnant, and I was, I almost. Took a job teaching computer skills for American Express at a very low rate, because I was just I was like, I say, I'm a consultant, but I'm not actually doing anything. And I luckily didn't take that job, that gig. And soon thereafter, I started getting different projects from former professors, and I've been doing and growing the business ever since, and of the 1998 I think I was in front of a client doing, you know, teaching leadership skills or doing some sort of program, and the head of the head of the agency, came over to me and said, I want to be you. Do you coach? And I said, Yeah, I coach. And I went and got coach. I got certified as a coach in the late 90s, before anyone was coaching. And yeah, I've been doing it ever since. And I say, you know, when I am not working, I never want to work, and when I am working, I never want to stop. So I'm that was actually true. That's true since I got sick. So I'm either certifiable or I figured something out. I happen to love what I do. I happen to get to make a difference in people's lives. And yeah, that's, that's my those are my stories
 
<strong>Michael Hingson ** 26:02
where the name Chatsworth consulting came from. Yeah, so
 
</strong>Lisa Kohn ** 26:06
when I founded the company, that is a good question. The funny thing is, when I founded the company, every good name I thought of was already taken, which is actually good, because the what I do and how I do it has so evolved over the years, over the decades, but I lived on Chatsworth Avenue. That's where I lived at the time. And what makes it extra special is, at that point, my you know, someone I met, I literally met my business partner on our first day going to Columbia's executive program. We met on the subway because I introduced myself to her, and she lived in the same building as I did on Chatsworth Avenue. She wasn't my partner at the time, and then number of years later, she said, Can I join you? And so she joined me in 2002 but so now it has even more meaning, because we were both Chatsworth, but it just it was the street on which I lived, because I couldn't come up with any other names, and I didn't want to say Lisa Conan associates. So that's it.
 
<strong>Michael Hingson ** 26:55
Hey, man, that works.
 
</strong>Lisa Kohn ** 26:56
Hey, what else
 
<strong>Michael Hingson ** 26:57
you said? You said you're the guy you were engaged to, drink. Is he still your, your your husband? No,
 
</strong>Lisa Kohn ** 27:03
I managed. Wondered about that. Yeah, no. You know, I was a I can tell you I was sitting in an Al Anon meeting. You know, I postponed the wedding, but I was still sticking it out. And I was sobbing my way through some lunchtime meeting in St Patrick's Cathedral in New York City. And someone came over to me at the end of the meeting, and he said, you know, there are no victims, there are only volunteers. And I was like, Oh, I don't actually have to do this. And so, you know, when you're raised like I was, if I start talking about religious trauma and extremist thinking I was raised, I literally we were raised to live for the sake of others, to sacrifice everything for God and our True Parents, Reverend and Mrs. Moon, and saving the world. And that if we didn't, if we didn't, you know, live to the expectations we were supposed to, we would break God's heart. So I was raised to be a heavenly soldier. You know, when again, my mom left, and, you know, I couldn't cry, I couldn't miss her, couldn't be sad, couldn't be mad. It was all for God. So I just learned that I would do no matter what. And I till this day, I say, if you put something in front of me, I will do it. I will do it extremely well, even if it takes me down in the process, which isn't as true, because I've learned a lot since I got sick. But that used to be me, and so I was engaged to this man, and it was miserable, but I was gonna like, I have Al Anon. I can marry him. I can do it. And when this person came up to me and said, there are no victims, only volunteers, it's kind of was like crack that said you can do it. I just said this to a client the other day, you can do it, but just because you can do it, it doesn't mean you have to do it, or you should do it, and at luckily, at 24 I was able to say, I deserve a life that's easier and has more happiness than choosing to be with someone who was he was just really, he was really mean when he drank. So, so no, I didn't marry him. I didn't marry him. Think, you know I, you know people look at my life and it's like I, I've skirted disaster. I am, I am lucky. I have a steel rod for a spine. I don't know. I, you know, got out of the church. I almost jumped off a bridge, but I didn't I, you know, I became anorexic. And I can tell you, I am not heavy now, and I was almost 30 pounds less, you know, I was 82 pounds. I'm not tall, but I was really quits growing at 82 pounds. But then I started eating again. When I started doing cocaine with my dad, I did a heck of a lot of cocaine, and all of a sudden, every day, I was doing it. And then I just stopped doing that. And then I got into really more and more destructive and mildly or abusive relationships, and I stopped doing that. So I've, I've, I've managed to, like, avoid disaster numerous times. I'm incredibly lucky. So, yeah, well,
 
<strong>Michael Hingson ** 29:47
and your mind has, uh, has helped you progress from all this. So did you, did you ever find someone and get married, or have a husband, or any of that kind of stuff
 
</strong>Lisa Kohn ** 29:56
I did. I found someone, I my one of my best friends from high. School, set me up with one of his best friends from college as a joke, and we've been married 30 years. Where are you kids? Oh, yeah, we have two kids. So yeah, that's cool. Yeah, yeah. Well,
 
<strong>Michael Hingson ** 30:12
congratulations. Well, thank
 
</strong>Lisa Kohn ** 30:13
you very much.
 
<strong>Michael Hingson ** 30:14
I met my wife a friend introduced us, and he was actually my friend was dating this person, sort of even though he was married, and she said, you said you were gonna leave her, and he didn't, but he was, he was the kind of guy that always had a girl in every port. Well anyway, he introduced her, this, this lady to me. And 11 months or 10 months later, we were married, and it took for 40 years until she passed away in November of 2022 and yeah, as I tell people, she's monitoring me somewhere, I am absolutely certain, and if I misbehave, I'm going to hear about it, so I have to continue to be a good kid.
 
</strong>Lisa Kohn ** 30:55
There you go. Well, I
 
<strong>Michael Hingson ** 30:56
gotta do Yeah, you know, but I've got 40 years of memories, and can't beat that, yeah, yeah,
 
</strong>Lisa Kohn ** 31:02
that's good. I'm glad you did. Yeah. So
 
<strong>Michael Hingson ** 31:05
you you formed Chatsworth, which is really pretty cool. I'm curious, though. So you didn't really have when you were growing up, at least early on, as much say about it, why do people join cults? Yes,
 
</strong>Lisa Kohn ** 31:20
yes. Why do people join cults? They're in the wrong place at the wrong time. So I used to say everyone is susceptible to extremist thinking. I was not everybody believes that, but I do believe it to be true. I was once corrected and someone said, unless you're a a sociopath, a psychopath, or already in a cult, you're susceptible. Or as there's two cult anti cult activists who were in Nixie and the sex cult a couple years ago, and what they say is, if you think you're not susceptible, you're even more susceptible. Why? Why? Because, as human beings, we crave purpose, certainty and community and having a messiah, believing anything that extremely is absolute certainty, it is, let me tell you, it is the most powerful drug to know that you have the truth, like the Absolute Truth, you have purpose. You know why you're here. You know what you need to do. There's not Sunday, Sunday night, Monday morning, blues, because you have a purpose for your life, and as long as you don't leave or disobey, you have absolute community. So it's you know. As humans, we want to know. We want to understand, right? We make up theories and reasons in our brains, even people who say they don't, they do right? Our brains crave it. And so as you know, I heard someone say a long time ago, I repeat, all it takes is being in the wrong place at the wrong time, being the wrong person and being in the wrong state of mind, where you're just going to be a little bit open to something, and you're susceptible. And so the ones that are really successful, they know how to work with the brain to keep you in so again, as I said, we were literally taught that if you ever question anything, it's Satan. So as soon as you start to think for yourself, you you know, you do a 21 minute prayer, you fast for three days, you take a cold shower, you're being invaded by Satan, so you're afraid to think. And when you know when they're when they were first bringing people in to my cult, right? They would, one of the things they did so you would go to, they would get you away to, you know, a workshop. They would keep you not give you enough to eat, not give you enough sleep, keep you surrounded by people so you don't have time to think. And they would give you all the teachings. And then at night, they would say, just write one thing you agree with. Write it down in this journal, just one thing. And so you just want them to shut up. So you write one thing. And then you look back three days later, and your brain goes, Oh, I wrote that down. I must have believed it. So you like your brain. They work with the ways your brain wants to believe something, to get you to believe something. And as well, I don't know if you want me to curse, so I won't curse, but I'm going to quote mark Vicente on the vow, which is also about the the next scene cult. He says, No one joins a cult. They really they join a really good idea, and then they realize they were messed with because they join one human kind, under God, they join, you know, self exactly, actualization. They join some positive idea, and only exactly what they think is positive, or what's sold as a positive idea. And by the time you look back your brain, your brain wants to you. We want to think that we know what we're doing. So our brain starts to convince ourselves that we knew what we were doing, like it's just our brains crave, and you work with it, you can, you can get people to believe anything. You can get people to believe anything. It's the
 
<strong>Michael Hingson ** 34:58
same. I hear you. It's just. Same thing as just there's so many conspiracy theorists today, yes, and it's the same exact sort of thing. They get you to believe it. They make it sound plausible. There's a woman who is a physicist who has written a book about why the World Trade Center wasn't something that was caused by terrorists or anything like that. It was really the US government, because the the amount of of ground shaking when the buildings collapsed wasn't appropriate, and all sorts of things she brings into it. And she she says it in a very convincing way, unless you look deeper, unless you know what to look for, and but, but she talks about it, and the bottom line is that it wasn't a conspiracy. And my immediate response whenever anyone says that it is and talks about what she talks about, is, I just say the difference is, I was there. I know, yeah, yeah. And you can say what you like, but I know, yeah, and, and I think that it's, it's the usual thing some people say, you know, figures can lie, and liars can figure, and it's very unfortunate that that some people just have to fulfill their lives by by doing some of these things, rather than using that knowledge and using their skills in a much more positive way. So yeah, cults, conspiracies, it's all sort of the same thing, isn't
 
</strong>Lisa Kohn ** 36:26
it? It's all extremist belief is extremist belief is extremist belief. And once you believe, once you believe this person's conspiracy theory, then it you can believe the next things they say, like you, you, you keep going like Moon would preach things and do the opposite, and then say was providential, that God told me how to do the opposite, and then you believe. Because, again, we want to believe what we already believe. I was just ot occupational therapy for my concussion this morning, and I was just saying to the occupational therapists, right? We have a we have so many biases in our brain. I love the brain, and we have a bias that tells us we're not biased. So I have a bias that says I'm not biased. I know how objective I am. I'm careful and I'm reflective, but the rest of you are biased, but I'm not biased. So one of our biases is that we're not biased, right? And so once you believe it's you know, people saying, How could people do X, Y and Z, and how can they believe that? And I'm like, once you've chosen to believe, or you've been forced to believe, or you've been tricked to believe, you keep believing, and to break that belief is dangerous. I mean, it's just hard to leave extreme believing is extremely hard. It really is, and
 
<strong>Michael Hingson ** 37:37
it's dangerous because somebody told you it wasn't you believe it,
 
</strong>Lisa Kohn ** 37:40
yes, exactly, exactly yeah,
 
<strong>Michael Hingson ** 37:44
which is so unfortunate, but just so unfortunate, yeah, but it is, it is what we face. It's
 
</strong>Lisa Kohn ** 37:50
human nature. So how do we what do we do about it? Yeah, exactly, yeah,
 
<strong>Michael Hingson ** 37:53
which is always that Yes. So with your life and all that is has happened, What messages do you want to share with people? What do you want people ultimately to know and to take away from today?
 
</strong>Lisa Kohn ** 38:07
Well, I will always start with extremist. Situations exist, and we're all susceptible. They're there. They're intoxicating. They're, you know, a slippery slope. And so beware. And there's places to learn. And if you are, I always say, if you are in what you think might be a cult of any sort, there is help. When I left, I never knew there was help. I never knew there was a community. There is a community. There are a lot of online places and therapists to go to. So
 
<strong>Michael Hingson ** 38:32
that's grown a lot over the years, hasn't it? Oh, it's
 
</strong>Lisa Kohn ** 38:35
grown so much. I did not know. Yeah, I did not know was there at all. When I left, I left cold turkey, when my book came out in 2018 I found the cult survivor community, and my mind blew open. It's, it's definitely grown. Awareness of it, concept of religious trauma, has grown, like a lot. It's, there's, there's so much more awareness of it now in so many places to get help. The other thing I would say, I always say, if you think you're damaged or there's no hope, you are not damaged, and there is hope. There is always hope. I, you know, when I in my memoir, my my older child read my memoir, and she got to the part where I wrote about meeting their father, and it said something like, I shared my stories and my demons, and I was afraid he would not, you know, he would be able to stay because of how damaged I was, and my kids said, Wait, what's this? And I just look at I think, well, that's, I literally believe that for a very long time, but there was something wrong with me, and there is hope, and you are not damaged. There are, I call them the lies in my head. There are lies. There are lies that were put in my head intentionally to control me, and there are ways many of us have been taught, like you said, to think poorly of ourselves. So there's hope, and there's a way out of that. And I truly believe that, you know, we all need a lot more self love and self care. I do have tattooed on my arm first most, always to remind myself to love myself first most and always, um. Them, because I just think as a, you know, they do call me I lead with love. They call me love embodied when I took my positive psychology course. But really, we, all, many of us, need a huge dose of self compassion, self love, self care, kindness and gentleness, first to ourselves and then to the rest of the world. So those are, those are probably the you know, and whether it's in like, individually, or in an organization or in an offer, profit, like all of that, it is true, we're human, and we make mistakes, but there's an opportunity to really connect on a deeper, truer level, and there's an opportunity to to, it's called Post Traumatic Growth, right to heal from the trauma and heal from the things that have happened to us. And I know there are people with a lot harder stories than mine, and they're people who have gone through things like I have, and there's always, there's always a way to get help and reach out. So yeah,
 
<strong>Michael Hingson ** 40:53
tell me about, if you would, your journey in Chatsworth consulting. You teach leadership, you teach people to lead, and you you go to leaders and or they come to you. And how do you how do you help them? Tell us a little bit more about all of that, if you would.
 
</strong>Lisa Kohn ** 41:09
So we do a couple of different things. We do executive coaching, one on one coaching, you know, again, one client came up to me and said, do you coach? And I said, Yeah. And I got trained to be a coach back in the late 90s. I was in Al Anon at the time, and I realized it's kind of like being a sponsor only professionally. So it's our coaching is really it's based on a lot of self awareness, self knowledge. We do a incredible there's an incredible online 360 we use with people called the leadership circle profile, which helps us not only look at what like what I'm doing that's working and not but a lot of my thought patterns and beliefs and where they come from. So they call them, you know, they call them the Protect, control and wow, comply behaviors. That's the concussion kicking in. And I call them fight, fight and freeze. But like looking at the ways I coped in the world that get in my way. So we work with leaders, one on one. I'm trying to help them see what they're doing that's effective, what they're thinking that's effective, how they're connecting with other people. That's effective, and what's not we do. We work with a lot of in tech teams, leadership teams, executive teams, helping them have the hard conversations, the strategic conversations, the emotional conversations. You know, we are all human, and we all have triggers, and we all get upset, and we all have agendas, and we all have so much that gets in the way of actually just connecting, one on one with each other. So I get to sit with a group of people and help them find ways to connect more effectively and to more really, more vulnerably, more authentically, you know. And I also, I teach all the general management and leadership skills, you know, connecting with others and giving feedback and authentic leadership and all of that stuff. But truly, what ignites me in the work we do now is really kind of the feel. It's kind of like systems thinking, right? What are the systems within our organization that are operating? Then, how do you look at it, and how do you shift them to be more positive? And what are the systems that's that are operating within me, the belief systems, the you know, the ways I was trained to act, whom to act, and how do I keep the good and shift the ones that are getting in my way. So I am very lucky to do the work I do. I feel very lucky to do it
 
<strong>Michael Hingson ** 43:25
and that, you know, that's great, and it's great to have that kind of attitude and to bring that kind of philosophy to it. What are some of the patterns that you see that a lot of leaders and so on bring to you and want fixed, or that you discover that they need to deal with. I mean, they're, they're probably a few at least, that you see a lot.
 
</strong>Lisa Kohn ** 43:48
So yeah, I would say, well, one thing that I see so often, right, human nature? So you do a 360 or you gather feedback for someone, and all they focuses on is the constructive feedback. All they focus on is what's wrong, looking for the problem. Again, that's the negativity bias in our head, and a lot of other things. But one thing that comes off so clear is, in general, almost all the time, right people, if they're good at something, that thing that they star a star at, that thing that is like second nature to them, the thing that people so admire about them, they think it's not a big deal anybody could do that, and the thing that they are that isn't their greatest skill, that's the thing they think that's important. And it's it just, I see it over Yeah? People, my clients, be like, Well, yeah, anybody can do that? I'm like, no, nobody does that. Like you do that. Like you do that, you do that in a different way. So it's, you know, I just see that over and over and over. I see so many people like and you talk about leadership, right? So we, we so often in the business world, we promote people for being really good at what they do. And being good at what you do as an individual contributor is very. Very different than actually being able to manage other people or lead other people. And so to a lot of leaders just have a hard time getting out of the details, getting out of the weeds, actually delegating, actually letting go. We we coach our leaders to be dispensable. Our clients not said that to one client. She said, indispensable. And I said, No, dispensable. And she she literally started to cry. She said, Lisa, I spent my whole career trying to be incredibly indispensable. And she was a senior, senior leader at a major Fortune 50 company. She was powerful, she was amazing, but it gets in your way, right? We coach our clients to you know you have to be so dispensable that the people who work with you can do your job so you can go do the bigger, better stuff, more like the next stuff you need to do. Yeah, so it's, it's really, and then, you know, so many of us, right, have, unfortunately, so many people have some sort of trauma in their background. And even people who don't have major trauma in their background have had hardships or whatever, and so it's really people get so caught in their own thinking that they can't even realize that it's their own thinking in their way. So I, you know, I learned to say for my own learning and growth, right? When my brain does its wonky, silly things, it says, I've learned to say, that's the cult talking like, that's the cult. That's the cult. That's what I was trained to believe. That's not true. That's the cult. And I heard a class I'm like, take the word out cult and put in alcoholic father, you know, narcissistic first boss, you know, you know, I had a client who no harm, no blame to her parents. She had immigrant parents. They both ran, they both worked three jobs in order to support the family. And so she was taking care of her siblings when she was six. Six, she was caring for other kids, right? So she was able to say, that's that's that. And my brain, like the helping people being able to see, you know, we're so close to our brains that we don't see the kind of loopy things that we do and why we do it, but helping clients see those loopy things, right? And two, again, honestly, I spent a lot of time with seniors, senior executives, talking about self care, self compassion, being kinder to yourself, that kind of stuff.
 
<strong>Michael Hingson ** 47:15
So that woman, who was six taking care of siblings, did she ever get to the point where she could say things like, I really learned a lot, or I value that experience because it helped me in this way or that way,
 
</strong>Lisa Kohn ** 47:32
absolutely, absolutely. And she but, and she also got to the point where she can say, I don't have to keep doing that. I don't have to keep sacrificing myself for everybody else, right? I can, you know, I can self selfishly in quotes, in air quotes, right? I can selfishly go home earlier, at the end of the day, and actually take care of my body, because I'm about to have a baby, you know, yeah, it was so so yes and right? It's not about Yeah, it is yes. And not about like, this is awful and it's all bad. It's it is what it is. It made me who I am, and how do I want to choose to be to go forward with it?
 
<strong>Michael Hingson ** 48:07
I was very fortunate when I started in sales. I took a Dale Carnegie sales course. The company I was working for sent me to it, because either I went from the job I was doing for them into sales, or I had to leave the company, and I, at the time, didn't want to go look for another job, especially as a blind person, with an unemployment rate among employable blind people in the 70% range, that's a real challenge. So I went into sales and took this course. And I don't even know where it came from or when I first started doing it, but one of the things that I learned as I became a manager and started hiring people and working with people, was to say, you have skills. I have skills, and my job is not to boss you around. If I'm hiring you, I'm hiring you because you convinced me that you can do the job that I'm hiring you to do, but at the same time, what I need to do is to work with you to figure out how I can enhance what you do, because my job as your boss is to enhance what you do and to make you success, or help make you more successful. But we have to do that together now, the people who really got that were successful and, and we found that there are a lot of ways that we could blend our skills together. The people who didn't get it and didn't want to do it ended up not working for the company very long. Yeah, but it was because they weren't successful, they weren't able to sell and, and I know that I have some skills that a lot of other people don't have, but it's my life upbringing, and it's my environment that taught me those things. So that's fine. It isn't to say that other people couldn't get them, and a few people would ask me from time to time, how do you do that? And we talk. It, and they got better at it too, which is fine,
 
</strong>Lisa Kohn ** 50:02
yeah, yeah. I mean, that is, that's brilliant, right? But not every manager, not every leader gets that or knows that. So that's your role, is to enhance them, and your role is also to kind of block and tackle, right? What's getting in their way that you can what are the obstacles you can remove, what are the bridges you can build for them to go forward? But yeah, so often again, we get promoted. We get promoted for doing something well, and then we think everybody should do it our way. And it's a huge learning to realize you can do it your way, and as long as it's successful, that's great, as opposed to trying to force other people to do it my way. But I quote, I love tower Brock. Tower Brock's a mindfulness a teacher, and the quote I saw recently was, the world is divided between people who think they're right. Exactly yeah, right. We are going around thinking we're pretty right and what we're doing and yeah. So yeah.
 
<strong>Michael Hingson ** 50:56
The other part about that, and the approach that I took, was that I was always so amazed, impressed and pleased when I was able to work with people who, as I said, Got it how much I learned, and I learned some of their skills, which helped me do my job even better, and We had a lot of fun doing it. I
 
</strong>Lisa Kohn ** 51:23
my clients, yeah, my clients as I hope they think they learn from me, yeah, and have a lot of fun doing it exactly. People together can be it's just a generative, beautiful process when you let it be absolutely
 
<strong>Michael Hingson ** 51:37
Well, I think that it's, it's important to do that. And as I tell people, if I'm not learning at least as much on this podcast and all the things that I get to do and interacting with people, if I'm not learning at least as much as other people, then I'm not doing my job very well. It's fun to learn, and it's fun to be open to exploring new ideas. And I sit back at the end of the day and think about them, think about what I like and don't like, but I base that on everything that I've heard, not only from a particular guest on a particular day, but everyone. So it's it's such a fun learning experience, I can't complain a bit.
 
</strong>Lisa Kohn ** 52:18
Yeah, that's good. Yeah, life. Life can be, life can be truly joyful when you are open to learning and seeing new things. Absolutely true.
 
<strong>Michael Hingson ** 52:25
So what do you love most about being a leadership consultant and an executive coach, you clearly sound like you're having fun.
 
</strong>Lisa Kohn ** 52:32
I definitely have fun, and fun is hugely important. Um, you know When? When? When you see a difference in your clients, when they get something that they needed to get, or they understand, or they move ahead in a way that they hadn't, or when they're, you know, finally standing up for themselves, or finally taking time for themselves, or finally, you know, working better with it, like when they're finally doing those things they set out to do, it is it? Is it is such a gift, right? It is such a gift. And similarly, you know, when you when we're working within tech teams, and you see them connect in ways they haven't connected, or move organization forward, or the team forward, or we were just working with a we're working with one client where there's a department in this organization, and the three areas in the that department are kind of at war with each other. And when you can get them in a room where they can actually start, you know, hearing each other and listening to each other and finding ways to move together forward, it's an organization that does a heck of a lot of good in the world, so they're going to be more effective on what they're doing, even more good is going to be done in the world. So it's, it's very ratifying to be able to be someone who can, I'm told, I inspire people, but I support people. But it's, it's very it's such a gift to be able to give people something that helps them feel better and therefore live and lead better. So
 
<strong>Michael Hingson ** 54:02
yeah, and what? And when you see the results of that, when you actually see them putting into practice the kinds of things that you talk about, and maybe they take it in a different direction than you originally thought. But of course, seeds get planted, where they get planted, and so it's the ultimate results that really count. But by the same token, when you start to see that happening, that has to be a wonderful feeling to experience,
 
</strong>Lisa Kohn ** 54:30
hugely gratifying. And it's the concussion brain kicking in, because I know there's an example just recently where a client told me of a conversation they had or something that happened. And we have a we have a whole conversation about how you realized six months ago, when I first met you, you never would have done it in that way. You never would have shown up in the way. But I can't remember what it was, but it did happen recently, but it's my short term memory that's the most messed up right now, but we'll get there.
 
<strong>Michael Hingson ** 54:55
Well, yeah, as I said, You just never know about seeds. And I've I've told. The story a couple times on the podcast, when I was doing student teaching in at University High School in Irvine, and I was in the teaching program, teacher credentialing program at UC Irvine, I taught high school freshman algebra is one of the two courses I taught. And there was a young man in this course. His name was Marty. He was from the eighth grade, but was very bright, and so he was accelerated for this class and a couple of things to go to a high school algebra class. And we were in class one day, and he asked a question, and it was a very easy question, and I didn't know the answer. Now, mind you, I didn't have a concussed brain. I just didn't know the answer. And immediately I thought, don't try to blow smoke with this kid. Tell him you don't know. So I said, Marty, I gotta tell you I should know the answer. I don't, but I'm gonna go find out, and I will tell you tomorrow. Okay? And he said, Yeah. So the next day, I came into class, and one of the things I love to do as a student, teacher, well as a teacher in general, if we back in those days, we use chalkboards, since I don't write, well, I would always have one of the students come up and be the official writer for the day. Everyone wanted to be the teacher's writer on the board on any given day. Well, I I came in, and I decided, because he hadn't done it for a while, that I'd have Marty come up and write when we started class. And I said, Marty, I got the answer. And he said, I do too. I said, Great, you're the Blackboard writer of the day. Come up and show us. Well, he had it right, and I had it right. So that was a good thing. But 10 years later, Oh, well. So the next thing that happened is, right after class, my master teacher, Jerry Redman, came up, and he said, you know, you absolutely did it the right way. Don't ever try to blow smoke with these kids. They'll see through it every time. Well, 10 years later, we were my wife and I at the Orange County Fair, and this guy comes up, and in this deep voice, he goes, Mr. Hingson, do you remember me? Well, if you didn't sound at all like Marty, and I said, well, not sure. Who are you? Said, I'm Marty. I was in your class 10 years ago, and I remember the algebra thing, you know, you never know where seeds are going to be planted. But that stuck with him all these years. And I didn't, I didn't think about it other than I was glad that Jerry Redman told me I did it the right way, but it was so wonderful to hear that he remembered it. So if I had any effect on him, so much the better.
 
</strong>Lisa Kohn ** 57:32
Absolutely. Yeah, absolutely.
 
<strong>Michael Hingson ** 57:35
So what did you learn from cancer? What did I learn from other than, chemo is a pain. Chemo
 
</strong>Lisa Kohn ** 57:41
is not fun. I learned. I learned to slow down even more, like that, that again, the the amount My brother used to call me the little engine that will, no matter what you know, and I've learned to, and maybe this does, doesn't sound positive to people, but to go slower, to be gentler, to do less, to lower, you know, the push that was still in me. I mean, push is good, but too much pushes, too much of anything, is not good. I learned to appreciate life even more, nothing like a cancer diagnosis to kind of make you do that life. I keep saying, no matter what, any way you look at it, my life, life's going to be too short for me, so make the most of it. And I learned to have more of a voice of my own. I again, I was, you know, the way I was raised, and the cult I was raised, and the things that happened made me not be aware that I had wants or needs, or not think it was okay to have wants or needs. I I have a therapist, and I literally will say, am I allowed to Am I allowed to feel that way? Am I allowed to want that she's like allowed, but it was so structured, and so cancer taught me to put myself more first than I ever had, which for maybe there's some people who don't need that. I think a lot of people probably do. But for me to learn to, like, put myself and my needs and what my body and my health require up on the top of the list was a huge learning for me. So it really, it was all journeys that I was already on. But it really just, you know, I will say, like, before, before the cancer, I never really wanted to stop doing the work that I do. I love the work that I do. And since the cancer, it's like, yeah, I love it. And I just, I don't, I still don't I mean things that then I had more surgery and more COVID and then the concussion. Like, I physically am not full at strength, and I don't know if I'll ever be full strength again, but I definitely learned that I don't have to have that. Like, do it all. Do it now. Do it fast. Kind of Martin, I get another song, marching on heavenly soldiers, right with a pack. Pounding fist. That was that I grew up with. So it really, you know, now I'm like, okay, universe, I got it. I don't need another lesson. Like, I'm I'm good. I don't need another medical issue. I was planning to go into 2024, with no medical issues, and I can cuss on january 3, which just made me crack up. Like, really out of my control. Um, but, uh, yeah, it's so yeah, even more gentle, even more gentle, more gentle, and
 
<strong>Michael Hingson ** 1:00:25
you don't have to feel guilty about it, and
 
</strong>Lisa Kohn ** 1:00:27
you thank you, and you don't have to feel guilty about it, right? We're, we're either taught not to take care of ourselves or to take care of ourselves and feel guilty for taking care of ourselves. And it's just that's a lie, right? Yeah, it's okay to just be like, I this is what I want. This is what I need. This is what I like. My couch is right there, like, and I've spent a lot of time just lying on my couch or my hammock on the nice days, doing nothing. And, yeah, for me to not feel guilty about that is huge growth. And I've been at like, if I'm I turned 60 last year, and, you know, I left the church when I was about 20, give or take two years, either way, it's been 40 years and it's still in there and yeah, but yeah, to just be nice to ourselves and not feel guilty, that's my message.
 
<strong>Michael Hingson ** 1:01:10
Well, if people would like to reach out to you and maybe explore working with you and letting you be a coach or consulting with you, how do they do that?
 
</strong>Lisa Kohn ** 1:01:19
The easiest way to find me, honestly, is to Google. Lisa Cohn, as long as you spell the last name right, which is k as in kite, O, H N as in Nancy, because I will pop up and you will find me. But the company is Chatsworth Consulting Group, so it's C as in cat H as in Harry, a T as in Tom, s, as in Sam, the word worth consulting all one word, Chatsworth <a href="http://consulting.com" rel="nofollow">consulting.com</a> Chatsworth <a href="http://consulting.com" rel="nofollow">consulting.com</a> and then my writing work is Lisa Cohn writes, l, i s, a, k, O, H, N, W, R, W, R, I T, E, <a href="http://s.com" rel="nofollow">s.com</a>, so you can find me at either one of those, Chatsworth <a href="http://consulting.com" rel="nofollow">consulting.com</a> or Lisa <a href="http://conrights.com" rel="nofollow">conrights.com</a> or again, if you, if you Google Lisa Coney, spell my name right? I am quite prolific, and I will probably be on the first page of Google, which is really funny. If you Google my brother, I still used to show up on the first page. So I was like, Sorry. Didn't mean to do that to you.
 
<strong>Michael Hingson ** 1:02:17
I hope he copes pretty well with it.
 
</strong>Lisa Kohn ** 1:02:18
He copes very well. Oh, good. Yeah. Well,
 
<strong>Michael Hingson ** 1:02:22
I want to thank you for being here. This has been enlightening, and it's been intriguing, and you've kept me focused for an hour, which is always good. I hope everyone enjoyed it as well, and that people will reach out to you. I'd love to hear from you if you like what we had to say today. Or if you have any thoughts, I would really appreciate it. If you would reach out to me, you can reach me at Michael h i@accessibe.com that's m, I C, H, A, E, L, H, I at A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. We really value those, and we value your comments, your thoughts, um, we've gotten some from people who've seen us on YouTube. I love those. But wherever you're listening, please reach out. We'd love to hear what you have to say. And of course, Lisa for you and everyone else listening. If you know of anyone else who want to be a guest on our podcast, please let me know. You know how to email me now, and I would love to hear from you. We're always looking for more people who want to be guests on unstoppable mindset, and we enjoy people and their stories. I believe everyone in the world has a story to tell and has things to say, and we're glad to be able to help people do that. So again, Lisa, I just want to thank you for being here. This has been fun, and we'll have to do it again sometime, but thank you.
 
</strong>Lisa Kohn ** 1:04:00
Thank you, Michael, it's been great being here. I love to hear from everyone. I'd love to stay in touch with you, and thank you so much.
 
**Michael Hingson ** 1:04:10
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformational Person with Lisa Kohn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cdc72e78-1f13-4ec8-aef1-9a60f55afb0d.mp3?source=rss&amp;ext=asset.mp3" length="95399603" type="audio/mpeg" />
<itunes:episode>281</itunes:episode>
</item>
<item><title>Episode 280 – Unstoppable Tapping and EFT Expert with Brad Yates</title>
<guid isPermaLink="false">https://pinecast.com/guid/675007fe-1c56-41e6-921c-df3f36bac63a</guid>
<pubDate>Fri, 01 Nov 2024 10:00:59 -0000</pubDate>

<itunes:duration>00:59:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7a8c133f-a91a-4ed3-8360-3587ed5456ae/UM280-Brad_Yates-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Tapping? EFT? What are they? In our episode this time Brad Yates will tell us all about these incredible tools and how they can benefit each of us. Brad grew up thinking he wanted to be an actor. He attended the University of California at Irvine, my alma mater. He majored in Drama.
 
After college he began working to create and grow an acting career. Along the way he met a woman and married her. As he worked at becoming an actor he began to feel that perhaps acting was not going to be what he should do full time.
 
He finally decided that helping people was his real life’s calling. He took a course in hypnotherapy. He became a hypnotherapist and along the way learned about this tool called “tapping”. I get to participate in a tapping demo as you will see. Briefly, tapping utilizes many of the same techniques and areas of acupuncture, but instead of needles you use your finger tips to address certain locations on your body. Tapping is becoming more accepted as Brad proved by working with the Sacramento Drug Court for three years where he helped addicts coming out of jail to overcome life and physical challenges.
 
This episode is fascinating and invaluable on many levels. I hope you enjoy it and will visit Brad’s website, <a href="http://www.tapwithbrad.com" rel="nofollow">www.tapwithbrad.com</a>. Brad is truly unstoppable.
 
 
 
<strong>About the Guest:</strong>
 
Brad Yates has had the privilege and pleasure of working with a diverse group of clients, from CEOs to professional and NCAA athletes, from chiropractors and psychiatrists to corporate and federal attorneys, from award-winning actors to residents at a program for homeless men and women in Santa Monica. For several years he taught a weekly class using EFT and guided imagery at Sacramento Drug Court.
 
Brad has also been a presenter at a number of events, including several International Energy Psychology Conferences and Jack Canfield’s Breakthrough to Success event. He’s done teleseminars with “The Secret” stars Bob Doyle and Dr. Joe Vitale and have been a featured expert in every Tapping World Summit.
 
He is the author of the best-selling children’s book <strong>“The Wizard’s Wish”</strong>, the co-author of the best-seller “Freedom at Your Fingertips,” a featured expert in the film “The Tapping Solution” (along with Jack Canfield, Bob Proctor, Dr. Norman Shealy and Dr. Bruce Lipton), and has been heard internationally on a number of internet radio talk shows.
 
Brad also has over 1000 videos on YouTube, that have been viewed over 47 million times. More info is available at <a href="http://www.tapwithbrad.com" rel="nofollow">www.tapwithbrad.com</a>
 
<strong>Ways to connect with Brad:</strong>
 
Website: <a href="https://www.tapwithbrad.com/" rel="nofollow">https://www.tapwithbrad.com/</a>
YouTube: <a href="https://www.youtube.com/tapwithbrad" rel="nofollow">https://www.youtube.com/tapwithbrad</a>
Facebook: <a href="https://www.facebook.com/TapWithBrad" rel="nofollow">https://www.facebook.com/TapWithBrad</a>
Instagram: <a href="http://instagram.com/tapwithbrad" rel="nofollow">http://instagram.com/tapwithbrad</a>
TikTok: <a href="https://www.tiktok.com/@tapwithbrad" rel="nofollow">https://www.tiktok.com/@tapwithbrad</a>
Twitter: <a href="http://twitter.com/tapwithbrad" rel="nofollow">http://twitter.com/tapwithbrad</a>
LinkedIn: <a href="https://www.linkedin.com/in/tapwithbrad/" rel="nofollow">https://www.linkedin.com/in/tapwithbrad/</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:16
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Brad Yates ** 02:04
Oh, thank you so much. Michael, I'm honored to be here. And, yeah, I think it's up to 47 million now.
 
<strong>Michael Hingson ** 02:10
47 I was afraid that I got that wrong. Yeah,
 
</strong>Brad Yates ** 02:12
that's all right.
 
<strong>Michael Hingson ** 02:14
It's okay. It's
 
</strong>Brad Yates ** 02:15
a lot of time. I'm honored that that so many people have found it helpful and and then it continues to grow at
 
<strong>Michael Hingson ** 02:24
1000 videos. That's 47,000 views per video, so that's not too bad. Yeah,
 
02:30
yeah,
 
</strong>Michael Hingson ** 02:31
take the average. Well, I really appreciate you being here. And one other thing that Brad and I just discovered about each other is we are both graduates of UC Irvine, so we're both anteaters, and as we always say, there you go. Well, why don't we start tell us a little bit about the early Brad growing up and stuff. Yeah, why not?
 
<strong>Brad Yates ** 02:56
Well, so I, I went to Irvine as a drama major, because it had a really great drama department. So coming out of high school, I was an actor. What I intended to do, and got my degree in drama. It as I was just telling you, it took some a little bit of time off during college to go study acting in London. And then out of college, got a job with a traveling children's theater, traveled the world, performed in all kinds of exotic locations, like Italy, Australia, Fiji, Waukegan, Illinois, you know, hit all the big places and and then after a little bit of that, I decided it's time to go to Hollywood to go my movie star. And then while I was there, I I met a woman, fell in love and got married, and when our first child was on the way, I thought, you know, I might need a backup career. So I saw an ad for a hypnotherapy school, and I thought, wow, I've always been fascinated by the power of the mind. I'll I'll check that out, and did that, started building a small hypnotherapy practice while still pursuing my acting career. And then after a couple of years, when our second child was on the way, I realized that as much as I loved acting, doing personal development work was really my calling, that's really what I was meant to do. It just just so satisfying. So we left Los Angeles, moved up to northern California to be closer to our families, and had the kids close to their grandparents. And through some other hypnotherapists, I heard about this, this tapping thing, this energy psychology conference going on in Las Vegas. And I thought, Wow, that sounds interesting. And when we did this technique where we were just tapping using acupuncture points and tapping on our face to down regulate stress, it was just really amazing, especially when one of the examples you used was. Was he gave everybody pieces of chocolate, and we tapped on chocolate cravings. And after a couple of minutes, I could not eat the chocolate, and I didn't eat chocolate for two years after that, I eventually recovered. I got better, but so that I just thought, wow, this is an amazing technique. And I started introducing into my hypnotherapy sessions, and little they became tapping sessions and put it on YouTube, and here we are.
 
</strong>Michael Hingson ** 05:25
Wow. So you you use a lot of interesting techniques. Tell me about guided imagery. What is that?
 
<strong>Brad Yates ** 05:36
That's the the name that I give to hypnosis is still a type of hypnosis, just allowing people to go into that, that different state of mind and create images that are designed to enhance one's well being, enhance their success mindset, even enhance their unstoppable mindset, and allowing them to to find those ways of accessing more powerful and more empowering parts of themselves. So while my original sessions used to be all hypnotherapy, now I usually end a session with just what I call a guided imagery, just taking people through to use it to very nurturing process for mind and body. So
 
</strong>Michael Hingson ** 06:23
what is it that you do? Are they actually under hypnosis during guided imagery, or are you helping people to really learn to imagine and and use their minds to to explore images and explore whatever it is that that you're talking about without actually going through the whole hypnotic process.
 
<strong>Brad Yates ** 06:43
Well, I do. I start with a progressive relaxation, which is the hypnotic induction that a lot of people use. It's not the the induction. I as a hypnotherapist, I used a number of different inductions with with this, because I'm often working with large audiences, I do just a progressive relaxation, but it does take many folks into a very deep, hypnotic trance, and some others, not so much, but, but to a very relaxed place where they're more open to suggestion. And then I'll do it. It'll be a guided meditation of looking at what do they want to create, and how do they access that? And it, it's always it's always intuitive. For me, I very rarely know what I'm going to do until I start talking to them and taking them down. And then, generally, because I've done it at the end of a tapping session, and I know what the person is working on and what their challenges are, I'll generally come up with some sort of imagery that is related to what we've been working on, just sort of seal in the work that we've done with the tapping
 
</strong>Michael Hingson ** 07:56
well. And as long as we're doing that, then tell me about tapping. What, what that is logical. Logical thing. Since you brought it up, guided imagery.
 
<strong>Brad Yates ** 08:07
Mainly what I do my website is tap with Brad. So it's all about the the tapping. It based on acupuncture. So for 1000s of years in Chinese medicine, they have said there's a flow of energy through the body along these pathways that are called meridians. And when this energy is flowing naturally, we experience our natural state of health and well being, physically and emotionally. And when this energy gets stuck or disrupted, we don't feel so good, and that keeps us from thinking clearly. We don't make the best decisions, and that has all kinds of unfortunate consequences. So in traditional Chinese medicine, the doctor would stick needles in these key points along around the face and torso and the body to stimulate that healthy flow of energy. And we're just tapping with our fingertips to stimulate those same points. It's kind of a type of acupressure to get that flow of energy going. We have a growing body of scientific research validating it as a very profound tool for down regulating stress. And when you realize that stress either causes or worsens most, if not all, of the issues that trouble us, both physically and emotionally, then having a very simple tool for down regulating stress and balancing the nervous system is can be a profound benefit in in life in general, for our health and well being, but also pretty much any area of our lives.
 
</strong>Michael Hingson ** 09:36
So you talk about Emotional Freedom Techniques is, is essentially guided imagery, and tapping part of what that means. Well, the
 
<strong>Brad Yates ** 09:45
the Emotional Freedom Techniques is the is one version of the tapping modality. It was developed out of a another tapping modality called fought field therapy. The psychologist named Dr Roger Callahan and. Who had been working with this woman with a lifelong water phobia, and after working with him for a year and a half, and she was about 40, had been in therapy all of her life. After a year and a half with him, she could be outdoors near swimming pool and not have be too disturbed, but she had to be looking away from the water. But she was, you know, very, very bothered by bodies of water and any water. So he had been expanding his horizons, learning different things. Was taking a course in acupressure. And one day, he said, Well, what's the physical sensation when you have this water fear? And she said, Well, I get a knot in my stomach. And he said, Okay, well, this this key point for the stomach meridians right here under the eye. Let's see what happens if we tap there. And after just a few moments of tapping, she said, it's gone. And he said, Well, what's gone? She said, the fear. And she runs out of the house towards the swimming pool. And he's running after saying, Wait, stop. She goes, Stop, just It's okay. I know I don't know how to swim, but she got down by the pool and started splashing water in her face. And she said, this doesn't bother me at all. And naturally thought, well, this is very interesting. So he started experimenting with different patients, and found that with different emotional issues, he it was beneficial to use different points in different sequences. And within a year, he put himself out of business because all of his patients who had been coming to him on a weekly basis were now, hey, I'm fine, see ya. So he started teaching this process called that. He called thought field therapy, and one of his first students was a gentleman named Gary Craig, and you'll appreciate this. Gary got his degree in engineering. He he had his degree from from Stanford, and was very interested in personal development, and was taking this learning this process. And he said, Well, it's it. This is very complicated, coming up with these different algorithms of which points to tap in which sequences, and there's eight points that we're using. So what if we just tap these eight points top to bottom in one sequence and simplify it? You know, as an engineer trying to simplify what's there? Yeah, and found that he was getting the same great results. So he called this version of tapping Emotional Freedom Techniques. And a lot of us, the the tapping that many of us do is based on EFT there. There are sometimes some differences, because each person does it a little bit differently. So the general term over that all is, is tapping coming from my background as Hypnotherapist. I then just add on guided imagery as as part of the work that I do
 
</strong>Michael Hingson ** 12:43
still extremely interesting and clearly beneficial. What about how it's accepted in Western culture, Western medicine and so on? Just like acupuncture, it seems to me, there's usually a lot of resistance to some of this stuff in the in the Western world, yet it clearly works. Yeah,
 
<strong>Brad Yates ** 13:06
yeah. There is, there is still some resistance. There's a growing number of people who are introducing it. There are MDS and PhDs who use it. I it. One of the most flattering things for me is when I hear from a licensed therapist saying, Oh yeah, I send people to watch your videos as homework in between our sessions. So there is that, as I said, there's a growing body of scientific evidence showing it the APA, the Association of psychology, the American Psychology Association has not fully accepted, at this point as an evidence based process, a dear friend of mine in Australia, Dr Peter Stapleton, who is a clinical psychologist. She's a psychology professor at Bond University, and when she was first introduced to this, she thought, I'm a scientist. This is ridiculous. And then she experimented with and found that it was very beneficial. And she's led a lot of the research, doing research such as with cortisol levels, which is a stress hormone, where we see the dramatic reduction in cortisol after tapping. She's done fMRI studies, where you can see the brain activity and how, after the tapping, the parts of the brain that are lighting up are no longer they're now normalized. So she has, she has been working with the AP sheet. She followed all of their guidelines to to meet the criteria for evidence based practice. And they said, Well, we're changing our guidelines. She'll love it, and she's done studies with up against cognitive behavioral therapy. CBT is the gold standard of therapy, and in the studies that they did, the. EFT group got the results quicker, and the results lasted longer than CBT, but the people running that involved in CBT said, Well, when you publish the findings, you can only say that EFT was non inferior to CBT,
 
</strong>Michael Hingson ** 15:19
and she'll love it.
 
<strong>Brad Yates ** 15:21
Yeah. So little by little, little by little, we're making headway.
 
</strong>Michael Hingson ** 15:25
Well, so how does tapping really affect people's ability to make choices and and improve or or achieve better results in their worlds?
 
<strong>Brad Yates ** 15:36
Yeah? Well, when we look at it, most of the choices that we make are made on an emotional level. Well, most of the choices we make are we do unconsciously. 80 to 90% of the choices are we're doing the same choices make having the same thoughts as yesterday. And we so often make choices and we don't even realize that we're doing it. So we say we want to get healthy, but then we find ourselves halfway through a box of cookies going, ooh, how did that happen? And and it's we want to be compassionate with ourselves. So so often we beat ourselves up for these choices, but we're just trying to take care of ourselves. There's a part of us that says I'm uncomfortable. Cookies tend to make me feel better. I'm just trying to take care of myself. So we're trying to soothe an emotional discomfort, and that's what tapping does. Tapping soothes that emotional discomfort. So rather than eating doing stress eating, we can do the tapping to calm ourselves down. And then what happens when we go into stress? We go into some level of fight or flight, where the sympathetic nervous system kicks in and we're cortisol is pumping we're trying to prepare ourselves to fight or freeze. And the prefrontal cortex, our rational mind, where we make all of our best choices goes Bye, bye. Yeah. So when we're in that stress point, we're not making those good choices. But with the tapping we calm that down, we engage the parasympathetic nervous system, get our get the blood flowing back into the prefrontal cortex, and we make much better choices. So we're able to look at what do I really want in terms of my health, in terms of my well being, in terms of my finances, in terms of my career, all of that stuff, we're now able to make much better choices, and we get better results. I was talking to someone about tapping for money. I have a number of videos on money, and someone said, Now, how can tapping on your face make a difference in your financial life? I said, Well, would you agree that your behavior has something to do with your financial situation? And she's like, Well, yeah. And I said, would you agree that stress has something to do with your behavior? Yeah, okay, so therefore, ergo something that can down regulate stress can benefit how you the behavior that you have which can benefit your finances.
 
</strong>Michael Hingson ** 18:04
So what did she say to that? She was
 
<strong>Brad Yates ** 18:07
like, Well, okay, you got me. And in terms of, you know, I love the title of your show about being unstoppable, it's, it's, I did a program for a group called the unstoppable foundation that builds schools in Africa. Cynthia Kersey and I actually have a just a video that I made years ago called being unstoppable, because it's looking at what stops us. What are those things when, when we look at what we want to create and what, what's the kind of life that we want to have? And we might have some ideas, and then we say, No, I couldn't do that because of this, because of that. And and that's just we have old programming that has an emotional charge on it that creates this stress. It's like put an electric fence around us, and it stops, and we say, Oh, I can't go past this point. This is out of my comfort zone. It doesn't feel safe. And so by clearing out that stress, we expand that comfort zone, and we become more unstoppable.
 
</strong>Michael Hingson ** 19:16
One of the things that I have been working on is starting to help people understand that when a major crisis occurs in our life, like for me, when I was in the World Trade Center and it was attacked on September 11, so I wasn't afraid. I'm not going to say, well, I shouldn't say I wasn't afraid, but I was not and did not allow fear to overwhelm me, or, as I put it, blind me to being able to act. And the reality is that fear is something that we can control, and if we if we work at it, we can teach people that, in fact, you can use fear. Is a very powerful tool to guide you. It keeps you it can keep you more alert. It can keep you more focused, and that you don't have to be blinded or overwhelmed just because you're in the middle of a building and something happened now one, one of the things for me is that I and all the people who I was with and who were around me as we were going down the stairs. Had no idea what happened. We did figure out an airplane must have hit the building because we were smelling the fumes from burning jet fuel, but we had no idea what really happened, other than an airplane hit the building. And as I love to tell people you know, who always say to me, Well, you couldn't possibly have known because you couldn't see it. My immediate response was, you don't know what kind of imagination I have. I've been watching too much science fiction for years. You have no clue. But the reality is, of course, eyesight had nothing to do with it. The plane hit 1840 on the other side of the building, so no one knew. No one saw that. Yeah, Superman and X ray vision just aren't there, you know? But I had learned what to do. I had spent a lot of time studying, talking to the emergency preparedness people, the Port Authority, police and so on, so I knew what to do in an emergency. And the mindset kicked in, and I realized that for 22 years after that, I've not really talked to people about how they can learn to control fear, but rather I've just talked about the fact that I chose not to really be afraid. So it's it's interesting listening to you, because clearly talking about things like Emotional Freedom Techniques and especially tapping, might be a more direct way to help people really get to the point of understanding that we can control fear and it doesn't need to overwhelm us. Yeah,
 
<strong>Brad Yates ** 21:56
absolutely, absolutely in the moment. You know, people talk about, oh, the negative emotions like fear and anger. And I say, no, there are no negative emotions. There are uncomfortable emotions, and we don't want to stay stuck in them, but they all serve a purpose, and the so called negative emotions are our warning signals. They're there to tell us, hey, here's something you need to pay attention to, right? Just as you said. So you use fear to go, Okay, I want to pay attention. But so for me, it's like having a smoke detector in your house, and when there's it gets triggered, the alarm goes off, but the alarm is just there to tell you, hey, you need to pay attention to something. Go check if there's a fire someplace, yeah, and, and then you can put it out. But with so many of us with these emotions, especially anger, but, but in many ways, fear, with the trigger goes off and the smoke alarms going off, and we just run around going, Oh, my goodness, oh my goodness, there's an alarm going off. It's like, okay, that doesn't help. You're supposed to actually take action, so you use that as a signal to check, and you go into the kitchen go, oh, there is no fire. It's just a misunderstanding. Or, you know, it often happens when we're cooking, and the fire alarm goes off because it detects the smoke, even though there's no actual fire. So it could be just a mistake and but we are. We sometimes get so triggered that we that we go into this panic mode, and the prefrontal cortex shuts down, as I was saying earlier, and we don't think clearly, so we don't make great choices, so we the the tapping allows us to hear the alarm and calm down that panic and go, Okay, let me. Let me figure this out. And what you were saying about how you were so prepared, I think it's something they talk about in navy seals, is you don't, you don't rise to your potential. You fall to your training and and that habit, and I had, I when we when we first spoke a couple weeks ago, and I had said something about, in some ways, your lack of sight as a superpower, because you have spent, rather than being stopped you. I mean, you truly are a hero of being unstoppable in terms of, you know, what you've achieved, and the things when you talked about riding a bike, I'm like, wow, so, but because of that situation, you don't take as much for granted as as some other people. And so you had done the your your due diligence in learning the safety things and talking to Port Authority that a lot of people take for granted. And so in that moment, as you said, you, you had that training. You, you built that in. It wasn't I have to now figure out, Oh, my goodness, there's emergency let me now go look at the emergency manual that I have taken for granted. Just assume I'll be able to look at that when the time comes. You know, it's like, yeah, I. Know what to do with this, and, you know, benefited all the people that were there in your office. So, but it's, it's a great tool for, it's great tool for clearing stress that has been held in our body. You know, Dr Bessel van der Kolk the one of the premier experts in trauma. His book is called The Body Keeps the Score, so we have this stored trauma in our body, and with the tapping, we can release that. But it's also great for in the moment, having that, I have reached out and talked to some first responders about being able to having this be a tool in their tool kit, so that when they're dealing with someone who is in this elevated state of fight or flight, to be able to use this to quickly calm down the nervous system, so that they can be more present, more more able to do what they need to do and or tell what they Need to tell.
 
</strong>Michael Hingson ** 26:01
I like your an example or analogy of using it in comparing it to a fire alarm, because the the reality is, the fire alarm goes off and you and if you are able to not just run around, but go investigate and you discover that there is a serious fire in the kitchen or in the garage. The point is, though, that again, you can panic, or you can have spent time training and thinking about such things, and so you know what you can do and what your options are. And the reality is, that's what it's really about. You know, there was no way to control the airplanes hitting the buildings, and that happened. And of course, the buildings could have collapsed, and there we all were, and we would have been smushed, but that but until that happened, the bottom line is, that's not what was going on. And so we had the option to then choose which is the operative part of it, what to do. And for me, I made a choice because I had learned what to do. And I think that's that's the issue. And sighted people could do that as well. But as you point out, they realized so much on just Oh, I could go look at the manual. Well, that doesn't work when you have the emergency. You're already in the middle of it. Did you really prepare? And that's what people need to do a lot more of, is taking the time to really prepare. And that's why I've just written a book. It'll be published later this year, called Live like a guide dog, and it talks about controlling fear. And the reason that we titled it that was that in reality, I've used lessons I've learned from observing eight guide dogs on my wife's service dog and things that they showed at challenging times that did teach me a lot more about learning to and helping Control fear or being afraid and being able to use that fear in a in a positive and constructive way to be able to survive and move on. Yeah,
 
<strong>Brad Yates ** 28:09
yeah. So listening to the hearing the fire alarm and going, Oh, this is, this is telling me to go do something just like in the in the fire station, if there's a fire an alarm goes off. And because of their training, they go, Oh, time to suit up and sit up and go, yeah, not, not. Oh, my goodness. Oh, my goodness, there's alarm going off, yeah, which is what so many of us do, because we take things for granted and and then it triggers that, that fight or flight, and we have a lot of programming about, well, if I'm not afraid, then I'm not taking it seriously. And and I'll say to folks, well, if you're crossing the street, you know, you look both ways right to make sure that it's safe to cross the street, or you wait for the walk signal. You don't, but you don't stand there and go, Okay, there's a little green man on the walk signal. I can hear the signal chirping, saying it's safe to walk. I can look both ways and see there's no traffic, but first I better get myself worked up into a panic, because otherwise I'm not really going to pay attention. Yeah, no, we just calmly walk across so we can use common sense and recognize all right. I can pay attention to what's going on and not have those elevated levels of cortisol going on, and I don't need to have my prefrontal cortex shut down. I can actually allow myself to think more clearly. So I sometimes say that Emotional Freedom is the freedom to make better choices well, and
 
</strong>Michael Hingson ** 29:39
I know for me, so let's use your example with the traffic light and or when there isn't an audible traffic signal, and there doesn't need to be an audible traffic signal everywhere, like if you're at a straight crossing where you've got two streets that intersect, it's not like it's necessarily magical, but what I always do is listen. To see what the traffic's doing, right? And when I hear that the traffic is going the way I want to go, then I will start across. But even then, I listen again to make sure I'm not hearing a car that seems to be coming up fairly fast from behind me, that might suddenly turn in front of me, but I'll make a decision. And they do that sometimes. Oh,
 
<strong>Brad Yates ** 30:21
every morning, on my morning walk, Michael, I walk five miles every day. And, you know, every couple of weeks there's someone who is in a hurry, and they come whipping around, making a right hand turn without looking Yeah. So, yeah, you never know. So
 
</strong>Michael Hingson ** 30:38
I listen, and when I make the determination that I have enough time or or space to start across, I will and even then, if a car comes up faster than I expected, I I keep myself poised and ready to okay, if that car is coming, is it better to leap back to where I came from, or shoot the rest of the way across the street. And you have to have that awareness, because drivers are crazy. The other part about it is working with a guide dog. So I start, I tell the dog to go forward across the street, and the dog won't go. That tells me there's something else going on, like a hybrid vehicle turning that I don't happen to hear and I will follow the dog, because the dog's job is really to make sure that we stay safe. The dog doesn't know where I want to go, and I don't want the dog to know that, but the dog does have the option to prevent me from going if it thinks there's a problem. So it's a team effort, and that's fine, but the bottom line is that I've learned those skills. And you know, like in the World Trade Center, talking about the fire alarm went off. If I really wish that when we met firefighters coming up the stairs, they had told me what was going on. Because I know me, I love information, and it would have made some differences in some of the decisions that we made later, which, for example, put us like 100 yards from tower two when it collapsed because we didn't know what was going on. Oh, geez, you know. And if I had known that, we would have probably gone a different way. On the other hand, we were there and we ran and all that was fine, but still, I like information, but I know me, and I also know why they didn't say anything to anyone, because we asked, because they were afraid that it could cause a panic, and I'm sure with a lot of people, it would have so I understand that, but I would have liked to have known but they don't know me. They didn't know me. So, you know, we go on Right, right.
 
<strong>Brad Yates ** 32:43
Yeah, they can't take everything and go. Everybody else would panic. This guy looks like he's got a good head on your shoulders. He could probably handle the information and not and and if they had to appeal and panicked, you know, fewer people might have gotten out because of, yeah,
 
</strong>Michael Hingson ** 32:58
yeah. Well, we worked really hard to keep people focused going down the stairs, and you know that so they they didn't panic, which was important. Well, so what are the areas for tapping that that work with Emotional Freedom Techniques with EFT? Because I'm sure there are a lot of things you can a lot of places to tap for one thing or another. But what do you mainly work on with EFT and tapping?
 
<strong>Brad Yates ** 33:20
I actually work with folks on all kinds of different things. I, you know, a lot of times it's, it's career success, people trying to up level their career and finding themselves stopping because, you know, fear, fear of success, fear of failure, fear of being seen. There's a lot of people, it's the idea of having more people find out about them, meaning more people that can be critical of them and judgmental of them. It feels very threatening. And so we work on that. I work with folks on self esteem issues, which is underneath a lot of the blocks in terms of relationships, in terms of so many areas of life, this pervasive feeling of not being good enough, of not being worthy, is out there, and it's a misunderstanding. So I I'll help people shift their mindset around that the problems we we we get very stuck on what we believe and how we do things, and when we try to make changes, part of our mind says that's threatening. What is familiar is safe. What is unfamiliar is dangerous, even if I'm looking and going, okay, but my life is not so great, and I can look over at this other possibility and say that would be much better. The part of the brain says, No, it's different. That's dangerous. And so we have a stress response that stops us from taking certain actions and and we become very stoppable. So So, and also, ultimately, in many ways, helping people become unstoppable is, uh. Is what it's all about in all kinds of different areas.
 
</strong>Michael Hingson ** 35:03
Can we teach our brain to think that difference isn't necessarily bad, and get out of that reaction? Because that's something that, of course, we hear all the time. People always talk about how change is all around us, but people hate change. Yes. Can we teach people that that's not necessarily the case?
 
<strong>Brad Yates ** 35:26
Yeah, that's and that's the the that's what, where the tapping really comes in, because it down regulates that, that stress that occurs. Yeah, we want, as a friend of mine says, everybody wants things to be different. They just don't want to change, you know, and, and because when we come up against some kind of change, we we have that, that stress response, like touching the electric fence and says, go back to where you were. And the tapping calms that down. So it's like cutting the wires to the electric fence, and we can see, oh, that's a misunderstanding, that thing that I was afraid of isn't really a threat to me. You know, obviously there are things that are real threats. In 911 there was a real threat, but most of the things that are stopping people on a day to day basis are absolutely imaginary and not, not an actual threat to our well being. It might be, it might bruise our ego, if it goes a certain way, but our ego can handle that. And so as we use this tool to create a feeling of safety, so as I look at, you know, if I, if I have, for instance, with money, people have a lot of old program about, you know, money is the root of all evil. So if I have, I may consciously say, of course, I want to make a lot more money, but if, unconsciously, I have this belief that money is the root of all evil, I don't want to be evil, so I'm going to block the amount of money I have. So if I have a get an interview for a job that's going to pay me a lot better, I might blow the interview. I might not even show up. I might totally forget to show up unconsciously. And I, you know, afterwards thinking, oh my goodness, I totally spaced that. Because I like to say that self sabotage is simply misguided. Self love. We're trying to protect ourselves. So these self sabotaging behaviors are an attempt to protect ourselves based on some old misunderstanding. So as we calm down that that the fear that causes us to to stop ourselves, and we look at and say, oh, you know what? I could handle having more money and in that job, I could be of a lot more service to more people, it would be so rewarding personally as well, and that that just creates that, that great opening for for amazing things to happen. Of
 
</strong>Michael Hingson ** 37:51
course, Steve Jones and Joe Vitale have been trying to teach that for a number of years. And I know you've done I've worked with both of them. You've worked with both of them before. Yes,
 
<strong>Brad Yates ** 37:59
I have a program with with Joe Vitale, a program called money beyond belief. And with Steve, we did a program called Confidence beyond belief. Yeah,
 
</strong>Michael Hingson ** 38:08
and, you know, the issue is that that we can, we can learn to deal with change, and it makes us a lot more powerful if, if we do that, and we do it consciously and do it the right way. Can anyone learn tapping and how to deal with Emotional Freedom Techniques? Yeah,
 
<strong>Brad Yates ** 38:27
pretty much it's it's a very simple technique of tapping with our fingertips on our face and torso. There are different places you can tap and and you can even gently hold or rub the points. For some folks who may not be physically capable of tapping all of the points, and a lot of people find it very beneficial just to imagine the tapping, they can also get a lot of benefits from that in because, you know, we send we send thought signals. We send electrical biochemical impulses to these different nerves and different muscles. So we're able to do it that way as well.
 
</strong>Michael Hingson ** 39:08
So how can people learn how to tap?
 
<strong>Brad Yates ** 39:12
Well, the easiest way is, from my perspective, is go on YouTube, because there's, there's this guy who's got over 1000 videos. I heard, again, all kinds of different subjects. But that's sort of the the easiest way is to is to be guided in that way. And there's a number of colleagues of mine who also have videos and different resources online to, you know, one of the very simple thing is we just, you know, learning the these different these eight points. And I'll you know, just for the sake of demonstration, if someone takes their index and middle finger, all right, I've done that. Yeah, take the take the the fingertips and gently tap on the opposite the side of your opposite hand. So we gently tap the the opposite hand to begin with, where we. This setup on the hand itself. Yeah, right on the on the edge between your wrist and pinky. Okay, yeah, so, yeah, gently tapping there. And that's where we say, even though I have this stress or even though I'm feeling this fear, or even though I'm angry at Bob, whatever it is that's bothering us, we gently tap there and say, even though I feel this, I choose to love and accept myself. And it's just creating a level of acceptance, because so often we try to run from and say, Oh, I don't feel that. And then what we resist persists, yeah? So we just say, I accept that. Then we gently tap the eyebrow point, so right at the beginning of your eyebrow, right near the center of your face. Yeah. We'll just gently tap there five to 10 times and we say, whatever the issue is, this stress, this anger at Bob. And then we then we follow the eyebrow out to the side of the eye, right the corner of the eye socket, and gently tap in there and say, all this stress. We follow the edge of the eye socket around to right under the middle of your eye, just above your cheek, all this stress, then right under your nose, just above your upper lip, gently tap in there, all this stress, then right below your lower lip, just above your chin, all this stress. The next point is right your where your collarbones just about come together. There's a little bit of a U shape at the base of your throat, and you can gently tap there, and you can actually even make a fist and tap where the collarbones meet all this stress. The next point is four inches below the armpit, so it's right about bra strap level. And even us guys can figure out where that one is all this stress. And then the last point we tap is right at the top of the head. So if you use all of your fingertips and tap around the crown of your head, all this stress when you take a deep breath, and actually be when we first do it, we would rate the stress on a scale of zero to 10. So it's like, okay, the stress that I'm feeling, or the anger at Bob that I'm feeling, is maybe an eight out of 10. And I'll and I'll try to figure out what the physical responses too. So it may be a tension in my shoulders that way we can see what we're working at, because then we can, after doing the tapping, we check again. And sometimes it'll go from an eight down to a zero like that. Sometimes it may just go from a seven, from an eight to a 7.75 but even that is some relief, and it's often like peeling the layers of the onion so that we might recognize as we're tapping like I might be tapping on all this anger at Bob, all this anger at Bob. Wait a minute, it's not even Bob, it's Cindy in the third grade. She did this thing, and I've been mad at her ever since. I never forgave her, and now I'm able to clear up some stress that I've been holding in my body for decades. So it's, that's, that's the very simple way of using it. And then, you know, and so in the very basic version of of EFT like that, we just repeat the whatever it is that's bothering us on each point. The way I do it in my videos is, I It's a more intuitive process, and I like to explore different ideas. And when I when I do that with folks, it they may say, Well, that's how do you come up with those words? It's like, don't worry about that. That's why I made the videos on YouTube, so you don't have to worry about the words. As you get more comfortable with the process, you'll start thinking of what you want to say while you're tapping. Yeah.
 
</strong>Michael Hingson ** 43:38
Now people have used acupuncture to relieve pain and things like that. Does tapping do the same thing, or is it somewhat different?
 
<strong>Brad Yates ** 43:46
It can I have helped a number of people with physical discomfort. I was working with a guy once, who I was at a health fair, and a guy came up to my booth and was asking what I was doing, and I and he was saying he had a his back was really bother him. I said, scale is zero to 10. He said, Oh, it's an eight. Um, it's like, really difficult to walk. And we did some tapping, and he said, Yeah, I think I feel a little bit better. And he and his girlfriend walked away, and later they came back over and said, So, at another part of this fair, there's a dance floor, and we've been over there dancing for a while, and what the heck did you do to me? And he said, my back isn't bothering me at all. And I'm not a doctor. I'm not going to make any medical claims, but there are plenty of doctors will say that, you know, up to 75% and sometimes more, of the physical pain we experience is is created by the stress that we're feeling. So when we can down regulate that stress, it can relieve a lot of the physical discomfort we have, and it also gives us more room for healing, because our body has remarkable healing capabilities, and as we clear out, as we allow ourselves. To process the emotions that might be involved, then we have more energy to put towards our physical healing
 
</strong>Michael Hingson ** 45:08
well. And we, we all too often, don't accept that the body is really as good as it can be to heal itself and so on. And yes, of course, the point you're making is that the body really is that good, and we need to grow and learn that, that it can do that, and that we need to allow that to happen. And so often we just don't. Yeah, no matter what Cindy did, no matter what Cindy did to us in the third grade,
 
<strong>Brad Yates ** 45:36
exactly a darn Cindy telling you,
 
</strong>Michael Hingson ** 45:41
but we, we just don't, we don't accept that. And we've, we've talked ourselves way too much into some things that aren't necessarily So absolutely,
 
<strong>Brad Yates ** 45:53
absolutely, and we're we have so many misunderstandings about things, so many arguments that we have with people in our heads about something that wasn't that didn't happen the way that we thought it did. Yeah, and, you know, we may finally get up the nerve to talk to the person go, you know, I'm just so mad about this thing you said, and they're like, I didn't say that or, well, I certainly didn't mean that. You know, certainly in this day and age of texting, where there's where you can't even hear the tone of voice, where we misread things
 
</strong>Michael Hingson ** 46:27
way too much, yeah,
 
<strong>Brad Yates ** 46:30
so so we're able to clear up those misunderstandings about ourselves, about other people, about different situations, and then that just creates a whole lot more peace. Tell me
 
</strong>Michael Hingson ** 46:40
if you would a little bit about your time at the Sacramento drug court. That seems like it would be fascinating to dealing with all of that and dealing with addiction and so on.
 
<strong>Brad Yates ** 46:48
Yeah, that was a very interesting time I had been I had presented a workshop at the energy psychology conference where I'd first learned tap, and I'd gone back as a presenter. I had been learning about 12 step programs. I had gone to some debtors anonymous programs. I was not handling my finances well at a time, and I had gone to debtors anonymous and been introduced to the 12 steps. And so I thought, wow, EFT would be a great tool with that. And there was a woman running a drug court program here in Sacramento, which is a mandated recovery program for people coming out of jail for drug offenses. And she said, Would you be willing to be one of our staff teachers, teaching EFT as a recovery tool? And so I did that for three years, and it was very interesting, because a lot of the people that I was working with there was, they were not my normal clientele, I bet. And you know, these people who had had really tough lives, people had really tough lives, and I come along and I say, so you're just coming out of jail, tap on your face. And not everyone was was totally open to but when they were, you know, people say, Oh, my God, this, this really works, and being able to first down regulate the the trigger and emotions that they had, and it then created greater freedom to to do what they needed to do To recover from addiction, because so much of addiction is trying to tranquilize stress and trauma. It's like I'm just, I'm just trying to find a way to feel better because I can't tolerate the discomfort that I have, and tapping provides a healthier alternative, such that we then have that again, the freedom to make better choices.
 
</strong>Michael Hingson ** 48:43
Tell me about your book, The Wizards wish children's book, I guess,
 
48:47
yeah,
 
<strong>Michael Hingson ** 48:48
I sounds like a great title.
 
</strong>Brad Yates ** 48:50
Thank you. I I had done there. There's a documentary about tapping called The Tapping Solution, and when I was interviewed for this film, we talked a lot about children and how so many of the issues that stop us as as adults, our thing are based on events that happen in childhood. And I'm saying, Wow, if you know, if we taught children how to tap such that, you know, in the third grade, when Cindy did that really mean thing to us, rather than carrying that for years, and all of the ways that it limits our ability to thrive, if we could have, you know, tapped, even though Cindy did this thing and felt free that day, what what is possible for us. What kind of things could we achieve? And after that, I thought, yeah, I would love to find a great way to teach tapping to kids. And I had young children, and story time was always a big part of our lives. So I thought, do it as a children's story. And I'm a Harry Potter fan. I love. Wizards. I have a I have a plaque with all of my replica wands from the Harry Potter movies on my wall here. And I thought, wow, what if we used the wizard and and using the fingertips as a magic wand for tapping these magic points on the body. And so that's where the the inspiration came and, and I'd been a cartoonist and illustrated the book, and had a lot of I had some resistance to that. It was like, Oh, I gotta have a hard time drawing all these pictures. And I didn't realize where I was stopping myself. And I talked to a friend of mine, and she did some tapping with me and rattled off all the drawings within a week. So it's like, oh, there's a this is a good experiment for me in terms of using the tapping where I where I'm not seeing, where I'm stopping myself.
 
<strong>Michael Hingson ** 50:47
So you tap yourself, yeah, perfect.
 
</strong>Brad Yates ** 50:51
Every day. It's because you can. It's not always about clearing stress and fear. It can also be used for just allowing yourself to feel more peace, feel more joy, be more open to what's possible. And most of us are carrying ambient levels of stress that we're not even aware of, especially with most of us are walking around with a cell phone that's constantly saying, Hey, how you doing? Here's something to be upset about. And we're getting stressed out about things that aren't even directly related to our lives, yeah, and that stress has a harmful effect on us. So I like to start my day just trying to be as clear as possible. Well, we live in good things.
 
<strong>Michael Hingson ** 51:30
We live in a world today looking at our elections and everything else, where people are just encouraging us to be fearful and yes and so angry about so many things. And you know, I, I've seen it happen to me, and I always have to say, wait a minute, stop that. Yep, but, but the thing is that we just don't get enough opportunities, or we don't take enough opportunities to back up on and back off on that and say, Wait a minute. We got to really look at this in a sensible way. Because no matter what these people are saying, what's real?
 
</strong>Brad Yates ** 52:09
Yeah, they don't want us to look at a sensible way. No, that is because if they can make us afraid, then that puts us into fight or flight, and our prefrontal cortex goes away and we're not thinking clearly, and then we're more easily manipulated. Well, I have to, oh, go ahead. So that's the thing. Is they want us to be afraid. It's like, don't even think clearly. No, we're going to tell you what, what's going on and what you should be afraid of, and how we're going to help you. So if we have a way of dealing with that stress and that fear, which most people don't have a healthy weight, I always recommend to folks to tap on a daily basis, because it's energy hygiene. We have physical hygiene, like brushing our teeth. We, most of us, do it a couple times a day, at least, whether we think we need it or not. We don't usually wait until someone until we see green stuff growing between our teeth, or until someone's holding their nose around us and say, Oh, that's right, I haven't brushed my teeth in a week. Well, we
 
<strong>Michael Hingson ** 53:05
could do that to Cindy, though it's okay, yeah, yeah, poor Cindy. Well, I noticed that you graduated from Ringling Brothers Barnum and Bailey circus clown college. So what's it like being a clown?
 
</strong>Brad Yates ** 53:20
That was, yeah, and it's so funny. I just actually had coffee with the director of clown college just a few days ago. I hadn't seen him in a number of years, and it's actually and I told him, it's 30 years since we met when I went to clown college, that was during my acting days. I saw an ad for clown college, I thought that would be some really interesting training as an actor and when. And it was a two month program, an intensive program of doing character development and makeup and throwing pies and all kinds of things. And I didn't do a lot of clowning after that, I'd had a few a few things I didn't go on the road with the circus. I have a friend, a few friends, who did that, but, but a lot of that experience still informs my work, and I still very proudly have my my diploma, my Bachelor of fun arts, up on my wall of my office. I think
 
<strong>Michael Hingson ** 54:21
it's interesting that you learned how to throw pies, though. Yes, I need to learn more about that, I guess. Except, pies cost a lot of money, so now, well,
 
</strong>Brad Yates ** 54:32
we in the circus. You use, use soap foam. Oh, I understand. So it's, it's good clean fun, yeah,
 
<strong>Michael Hingson ** 54:41
well, absolutely
 
</strong>Brad Yates ** 54:43
rubber pie, rubber pie pans and crusts and and soap foam. Pass soupy
 
<strong>Michael Hingson ** 54:50
sales, exactly. Well, this has been fun. I know you have to go, but I really have enjoyed this, and I need to go spend some time. Any more about tapping, and I don't know whether the videos are descriptive enough, or I'll have to bug you some more, but this is fun, and I hope people will take to heart what you've had to talk about if they want to reach out to you and learn more about it and maybe and see how you can help them. How do we do that? How do they do
 
</strong>Brad Yates ** 55:15
that? Yeah, thanks, Michael. Easiest way is go to my website, tap with <a href="http://brad.com" rel="nofollow">brad.com</a> and you can get I have a couple of free five day programs there. One is called tap into your best self, and the other is called success beyond belief, which sounds like a lot of success, but it's also literally the success that's beyond your current beliefs about what you can have. So I encourage folks to to check those out, and there's links to my YouTube channel, and I've just, I've just described to you those tapping points, so you can go on to the video and and listen along. And while on the videos, I don't describe which points I'm saying, you can just move along. And you can even just tap one point, even if you're just tapping one point and repeating back the phrases that could that can be beneficial, so that you don't have to worry about, Are you tapping the same point that I'm tapping right now? Yeah,
 
<strong>Michael Hingson ** 56:07
as long as you're tapping the points, yep. Well, this has been absolutely great. I really appreciate you taking the time to be here and discuss all of this. Maybe we'll have to do some more of it, if you want in the future, I
 
</strong>Brad Yates ** 56:22
would enjoy that. It's been a great pleasure meeting you and speaking with you, Michael, I you're awesome and and as as we had agreed, I've had a lot of fun doing Oh, good talking with
 
<strong>Michael Hingson ** 56:35
that's that is important as we know well. I want to thank you, and I want to thank you all for listening. Appreciate you being here. Love to hear your comments about this and all that Brad had to say. Please reach out to Brad, but I'd love to hear from you. Please email me at Michael h i@accessibe.com that's m, I, C, H, A, E, L, H, I at A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. We really value your ratings, and we love it when you are able to take the time to do that and review the podcast. But I again, would love to hear from you directly with any thoughts that you have, and Brad for you and anyone listening, if you know of anyone else who we ought to have on as a guest. Love to get Joe Vitale or Steve Jones on, Brad, I'll leave that to you. But if you know of anyone, we are always looking for more guests, so please feel free to provide introductions. So once again, thanks very much for being here, Brad, and thank you all for listening. And Brad, this has absolutely been great.
 
57:48
Thank you, Michael.
 
</strong>Michael Hingson ** 57:55
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Tapping and EFT Expert with Brad Yates</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/675007fe-1c56-41e6-921c-df3f36bac63a.mp3?source=rss&amp;ext=asset.mp3" length="86392502" type="audio/mpeg" />
<itunes:episode>280</itunes:episode>
</item>
<item><title>Episode 279 – Unstoppable Spiritual and Transformational Life Coach with Mary Beth Schrudder</title>
<guid isPermaLink="false">https://pinecast.com/guid/56dfa62c-da9a-4ddc-9bb8-7deeecc837e1</guid>
<pubDate>Tue, 29 Oct 2024 10:00:41 -0000</pubDate>

<itunes:duration>01:08:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/75080ed7-3065-480c-9a6a-f8202e05ed13/UM279-Mary_Beth_Schrudder-Coverart.jpeg.jpg" />
<description><![CDATA[<p>As you will hear, Mary Beth Schrudder, our guest this time, took her first drink of alcohol at the age of 11. As she tells us, she liked it and continued drinking for over 30 years. She was, she says, a pretty happy drunk, but it took time for her to realize that after the drinking the coming down process was not so good. Even so, she continued to drink
 
During her life she has learned about many addictions. In her nearly 50 years she has discovered that additions can be overcome, but the job is not easy.
 
Along the way she heard about life coaching and began to learn about it. However, it was not until six years ago that she decided to make life coaching her business by forming One Life Coaching. She specializes in teaching and coaching about the value of the Law of Attraction. She will describe in detail the law for us. Some four and a half years ago she decided to stop drinking and has not tasted a drop ever since. Her story is fascinating and as you will see, she is quite unstoppable.
 
 
 
<strong>About the Guest:</strong>
 
Mary Beth Schrudder is a Spiritual and Transformational Life Coach. She is founder of Day One Life Coaching, author of Addiction Recovery with the Law of Attraction, and the host of the “Spiritual Transformation Podcast with Mary Beth”.
 
Mary Beth will help you heal addictions and transform relationships, including your relationship with yourself. Her approach is holistic, and her areas of expertise include relationships, marriage, divorce, mindset, happiness, freedom from addictions, optimal fitness, life purpose, and career.
 
As a professional Life Coach with years of experience, Mary Beth’s life-changing coaching will help you step outside of your comfort zone, and together you will create extraordinary results using innovative techniques. You may e-mail Mary Beth to schedule a complimentary discovery call at <a href="mailto:marybeth@dayonelifecoaching.com" rel="nofollow">marybeth@dayonelifecoaching.com</a>
Mary Beth’s social media links may be found here:
LinkTree: <a href="https://linktr.ee/DayOneLifeCoaching" rel="nofollow">https://linktr.ee/DayOneLifeCoaching</a>
 
<strong>Ways to connect with Mary Beth:</strong>
 
<a href="https://www.dayonelifecoaching.com/" rel="nofollow">https://www.dayonelifecoaching.com/</a>
 
<a href="https://www.instagram.com/day_one_life_coaching/" rel="nofollow">https://www.instagram.com/day_one_life_coaching/</a>
 
<a href="https://youtube.com/channel/UCuM89d8W4S7iTGJNmkV83xQ" rel="nofollow">https://youtube.com/channel/UCuM89d8W4S7iTGJNmkV83xQ</a>
 
<a href="https://vm.tiktok.com/TTPdSLAwb2/" rel="nofollow">https://vm.tiktok.com/TTPdSLAwb2/</a>
 
<a href="https://www.facebook.com/DayOneIsToday" rel="nofollow">https://www.facebook.com/DayOneIsToday</a>
 
<a href="https://www.facebook.com/marybeth.schrudder" rel="nofollow">https://www.facebook.com/marybeth.schrudder</a>
 
<a href="http://www.linkedin.com/in/mary-beth-schrudder-999614b" rel="nofollow">www.linkedin.com/in/mary-beth-schrudder-999614b</a>
 
 
<a href="http://youtube.com/@DayOneLifeCoaching" rel="nofollow">YouTube.com/@DayOneLifeCoaching</a>
 
<a href="http://youtube.com/@DayOneLifeCoaching?sub_confirmation=1" rel="nofollow">http://YouTube.com/@DayOneLifeCoaching?sub_confirmation=1</a>
 
LinkTree
 
<a href="https://linktr.ee/DayOneLifeCoaching" rel="nofollow">https://linktr.ee/DayOneLifeCoaching</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and welcome to another edition of unstoppable mindset. Today, our guest is Mary Beth Schrudder, who is a life coach. She will talk to us about addiction. I'm interested in that, and she's going to talk to us about how the law of attraction gets involved in what she does, and that I want to talk about, among other things, because we hear a lot about the law of attraction, but I don't know how many people really understand what it is, so we'll get to all that as we go forward. But Mary Beth, I want to welcome you to unstoppable mindset, and thank you for being here.
 
<strong>Mary Beth Schrudder, ** 01:55
Thank you so much for sending me the invitation. Nice thing.
 
</strong>Michael Hingson ** 02:00
Well, I'm glad you're here, and it's a lot of fun. And as I've told people, especially lately, the only rule on the podcast is we both have to have fun. So you got to have fun, otherwise it's not fun to do
 
<strong>Mary Beth Schrudder, ** 02:11
got it? Well, I can do that for sure. There
 
</strong>Michael Hingson ** 02:13
you go. Well, tell me a little about the early Mary Beth growing up and all that sort of stuff. Let's start with that.
 
<strong>Mary Beth Schrudder, ** 02:19
Oh gosh. Well, early Mary Beth, so it turns out that I have a little bit of something called an addictive personality, which led to me, actually, I had my first drink of alcohol at 11 years old, and I was with some friends. And you know, we all did and kind of snuck it, of course, this wasn't given to us by grown ups or anything, but I just remember thinking, oh my gosh, this is the answer to all my problems, because I had social anxiety, and I didn't really realize how bad it was until I had that relief from my first drink of alcohol. It just felt like this was the answer. I'd never felt such relief before. And that's a that's a sign, you know, that's a sign for anyone who's listening here, when you that that's like a big red flag for this person's probably going to learn the bad way how to self medicate using a toxin, which I don't drink alcohol anymore. I'm completely sober, but I had a, you know, a 30 plus year career of unhealthy relationship. I don't like to say I'm an alcoholic, but I had a very unhealthy relationship with alcohol for decades. And you know, I just about four and a half years ago. Now, a little over four and a half years ago, I just decided, you know, that this was just, I knew too much about, like you mentioned earlier, I knew too much about the law of attraction. I taught people law of attraction. I was already a life coach, and I, you guys, I never had a rock bottom. You don't have to have a rock bottom if you just know something is not good for you. Something is not serving you anymore. I was running two businesses, so this wasn't someone I'm not a person who was dysfunctional, and I always had this sneaking suspicion that when I quit drinking, I was really going to that's, you know, that's when my life was really going to take off even more so than than it was. And sure enough, that's what happened. Like I am so much happier. I feel I'm capable of feeling so much more joy. And you know, when we numb our feelings with this something like a substance like alcohol, or it could be drugs, or it could just be other addictions, like watching, binging Netflix or something, you know, we're still numbing out, you know. Or we could be using relationships as an addiction. CO dependency is real. Most of my clients with addiction, it's actually an addiction to another person, not even a substance. So like, that's the number one thing. That I run across anyway, in my in my practice. But you know, we when we numb our feelings, we were actually numbing all of them, even the good ones too. So like I knew that I would be like your podcast is called unstoppable once I finally kicked these addictions, and I also had a food addiction. Food is huge, by the way, I have a lot of clients who come to me for food addiction. I was so much a sugar addict, and I didn't realize how much that was affecting my mental health. And it sounds crazy, but sugar really does create anxiety and even depression. For some people, our diet, our diet is huge. Like, I didn't know all the connections mentally and physically that sugar addiction and food addiction in general could create.
 
</strong>Michael Hingson ** 05:53
I guess it's a good thing that I watch my chocolate intake. Then
 
<strong>Mary Beth Schrudder, ** 06:00
what do you mean by watching it? You're just watching yourself eat it or No,
 
</strong>Michael Hingson ** 06:03
I like chocolate a lot, but I've never just sat in and eaten a lot of chocolate. But it's fun to tease about chocolate, of course. But oh, my
 
<strong>Mary Beth Schrudder, ** 06:14
mom called herself a chocoholic. And yeah, I got her I got her sweet tooth, for sure, for sure, I
 
</strong>Michael Hingson ** 06:21
like chocolate, but not that much. And you know, for me, and I know this isn't about me, but strangely, I never liked the taste of alcohol, and I didn't even have my first drink of it until, oh, how old was? I had to be 24 or 25 but I, I've seen and I saw people who overindulged. I had a roommate who drank three large glasses and over one night, and with each glass, the first one was half vodka and half orange juice, the second was three quarters vodka and the third was Trey vodka. That was horrible. I mean, my other roommate and I had to be with him all night. But it sort of convinced me I'm not interested in any of that, and I've never experimented with any of that, but, but, but I do have to say that there's nothing wrong with a little bit of chocolate now and then.
 
<strong>Mary Beth Schrudder, ** 07:10
Yeah, no, that cringe with that story, because it just gives me some flashbacks, you know. And everything was red wine, you know. And so something I would like to say is that, you know, it's it's hard to tell when you have an addiction, when everyone you're around is drinking the same amount for more in our society, alcohol is so accepted like that. Now I'm the strange one for not drinking like people or look at me, like, like, the oddball for, for choosing not to partake, right? And so, but it was more acceptable when I was drinking every day, you know, and when I say that, that's like, you know, a couple glasses of wine at dinner or whatever. But like, it really starts to affect you. And you know, it wouldn't always, I wouldn't always stop it too. I had a problem with moderation in general, and that's what I mean by my addictive personality, like, so I don't have a stop button. I'm unstoppable. So I would just like, you know, start, start drinking a couple glasses, and it's so easy. And I know this is so relatable to so many people, because of my clients and because of my friends, and just being alive in general, how easy it is to have a bottle of wine with you're just sitting there talking to somebody. Next thing you know, the bottle's gone. Oh, well, let's order another one. You know this, this isn't like, I'm not talking about that type of person who's drinking alcohol out of a paper bag under a bridge. I'm talking about something that happens to you know, to everyone I know, you know, and then the next day really sucks. Your night of sleep really sucks, because alcohol affects your sleep cycle like you do not. You do not get the same level of quality, not the quality of sleep and and actually, Michael, that is my first that was my first way I figured out, like I thought I had insomnia and I knew I was like kind of generalized anxiety, but when I was reading about I was getting certified in addiction recovery, not thinking I had any addictions, of course, and by the way, everyone tells me, well, I don't have any addictions. No one thinks they have addictions. But I don't think they realize what addictions are. To be honest, that's another thing that I help people understand is, you know, our little cell phones, those are addictions. You know, we all like the scrolling. We can be addicted to validating. You know, how many people liked my post? How many people, you know, commented things like that, like I mentioned earlier, just Netflix. And there's so many things. There's gambling, and
 
</strong>Michael Hingson ** 09:46
I remember many years ago when we still had blackberries as a device, and one of the things that happened was one night, the whole. BlackBerry system went down. Was, I think, the first time it went down. It was late at night, but it was down for about 12 hours, and I heard the next day that there were even people who were so addicted to their blackberries and they were so panicked that they committed suicide.
 
10:19
Are you kidding me? Not
 
<strong>Michael Hingson ** 10:21
kidding you. I heard I saw it on the news, and it's just amazing. People do get so locked into to things. But I know what you're saying about people just being so locked into texts and and all that. And for me again,
 
</strong>Mary Beth Schrudder, ** 10:38
and I had to get through that too, like I have to literally, sometimes put my phone in a different room, because I have the thing where I feel like I need to respond to people right away. And so it's like you don't have to do that, you know, we can relax. And so it's something that we coach ourselves every day. If you have that type of personality, it's not like you get to graduate ever and be like, Okay, I'm done. Be having addictive personality. No, this is daily work, and that's why people, I think, go to AA and things like that, because it keeps renewing the the whole reason why they decided to abstain from something to begin with.
 
<strong>Michael Hingson ** 11:13
Why is it that people have become so addicted, let's say to alcohol. Why is it that that is so popular? Is it just the numbing? Or exactly, what is it that that brings people to that?
 
</strong>Mary Beth Schrudder, ** 11:27
Now, that's a really good question. Yeah, absolutely, the numbing. I most people that I talk to, the habit forms over time because of, like, the same reason that I, you know, ended up having the habit was social anxiety. Social Anxiety is huge, you know, just being around people and just being a little bit anxious, and it's an interesting thing. But I also think, yeah, the numbing out. I think escaping your reality, maybe you just have, you know, so many things going on that you don't like in your life, and it's just people are usually seeking relief, and then there's also a huge number of people who get into drinking to forget things. So this could be like a trauma. Maybe they had a traumatic, traumatic childhood. Trauma is a huge reason for any type of addiction. It's a distraction from things you don't want to think about. You know, you can kind of escape that and forget, like a lot of people you'll see start drinking a lot after a breakup, things like that. Just it really helps them escape reality and helps them not think about things from their past that they really are trying to stuff down and suppress. And that the problem with that is that we don't actually get rid of those things. When we suppress our feelings, they are still there. And, you know, no amount of denial gets rid of them. The way to really work on yourself and transform and become the person that you want to be the to become the unstoppable person would be to actually get to that, you know, deal with your feelings instead of suppressing them, talk to somebody about them and work through them. And because when we hold our feelings in, it causes all sorts of issues, because they're still always there. And when you see people get triggered, like, you know, people who are easily triggered, and they just, like, go off on you for like, it seems like no apparent reason. It seems like they're like, maybe overreacting. Those knee jerk reactions are basically things that they haven't dealt with. They're indicators of parts of themselves that they have not yet taken the time to heal, right? And so that's when people get triggered. That's their indicators.
 
<strong>Michael Hingson ** 13:36
But we don't encourage people to talk about their feelings very much. Oh, that's you got to be tougher than that. You don't want to talk about your feelings. You don't want to share your feelings, especially
 
</strong>Mary Beth Schrudder, ** 13:47
men like, society has done such a disservice to men, you know, like, you know, just suck it up and, yeah, almost making it like it's embarrassing if you share your feelings. And to me, I have opposite belief, and this is what I would teach everyone. And I have a lot of male clients, too, who I'm so glad that they're able to feel like they can be vulnerable with me, because vulnerability is strength, pretending that you don't have feelings. That's to me, that's the weak way to be, you know, to me, if I was going to talk about a real man, a real man is, you know, honest, and shares his feelings and doesn't feel ashamed to be vulnerable, because we need to share this. And it's really not healthy in any way, shape or form, to pretend like everything's okay when it's not and it's good to reach out for help.
 
<strong>Michael Hingson ** 14:36
You talked about being addictive to another person. Tell me more about what that is.
 
</strong>Mary Beth Schrudder, ** 14:41
So everything that I coach in my practice is stuff that I've been through personally. You know, I have all the education, all these certifications, but I gotta be honest, my life experience has been the best teacher, and I have had surprise. Eyes, right, right, right, right. I couldn't imagine being like in my 20s. I turned 50. I turned 50 this year in September, and I just could not imagine being in my 20s, or even my 30s, and being any good at being a life coach. You know, to be a good life coach, you really have to have experience and and if you're seeking somebody out, you guys, whoever you decide, to look for, for help make sure they have experience, personal experience, and exactly whatever you're trying to level up on. So to answer your question, co dependency, a lot of us, we end up in toxic relationships and CO dependent relationships, because a lot of it's just programming, like from our childhood. It might be like a parent, things that we experienced as childhood. You know, some of us might turn into people pleasers, because possibly, you know, this isn't everybody, but I was definitely used to be a people pleaser, where I was afraid that, you know, that I wasn't going to be wanted, so I made sure that I was needed, if that makes sense. So like, when you I was a middle child, you know, I didn't get a lot of attention. I had an older sister or younger brother, so I went for the negative attention, but also to when, when with other people, with my parents, I would go for negative attention. More than anything, I was in trouble a lot. Okay, we'll put it, but with other people, I wanted them to like me, so I I would just kind of go overboard and overcompensate and make sure that they needed me. And I would people pleasing. Seems like it's really nice, but the reality is, is, when you're a people pleaser, you're not being your true, authentic self, because what you're doing is you're just telling people whatever they want to hear. Okay, you're not, you know, like and let's say that they ask you for a favor, and you're like, sure, and you do it, but you secretly resent doing it, but you do it anyway, because you want to please them. You want them to like you, you're abandoning yourself, but you're also not really being because too nice, because you're you're you're resenting that person for for even asking you to do them a favor, and it's just not being authentic. It's better just to have healthy boundaries, and I've learned how to do this over time. But when you are a people pleaser, you do end up, you easily can end up in a toxic relationship with a co dependent type, relationship with someone who's going to take advantage of the people pleasing. And you know, you get a lot of that, the toxic cycle. It's very typical to if you're someone who's like, very empathetic, like you feel other people's feelings. You care about what people think. It's very easy to end up with someone who might be more like of a narcissist and self serving, they make a very great co dependent, toxic relationship together, and the narcissist can can find that Empath, you know, people pleaser quote, unquote, nice person. They can they can find smell you from miles away, basically, because you're very easy to take advantage of for them.
 
<strong>Michael Hingson ** 18:10
Now, you have a family today, right?
 
</strong>Mary Beth Schrudder, ** 18:14
So I'm divorced for a long time now, but I and I have a son, and he's turned 21 next month, so I'm, oh my gosh, blows my mind. Yeah, he's about to and a year he graduates from college,
 
<strong>Michael Hingson ** 18:27
wow. What's his major?
 
</strong>Mary Beth Schrudder, ** 18:29
It's business. It's called. It's like, gosh, I always forget what it is. It's a new name for Human Resources type thing. But it's, it's business, it's, it's something to do with. It. It's like human resources, but they have a new name for it. I'm sorry, like, I can't believe you forgot again. Mom forgot again.
 
<strong>Michael Hingson ** 18:50
If you listen to this, you're going to hear about
 
</strong>Mary Beth Schrudder, ** 18:52
it. It'll come to me. It'll come to me. It might come to me at 3am but I'll remember. So
 
<strong>Michael Hingson ** 18:56
how did working with him and interacting with him and growing up with addictions and so on. How did all that go and how did you deal with all that? You
 
</strong>Mary Beth Schrudder, ** 19:07
know, that's a excellent question, and I'm glad you asked, because I have a lot to say around that with so my son watched me drinking, you know, he saw my personality change, and something about me is I'm I am very authentic, and I keep things real, even with my son. And when you know, I would tell him, like, let's say that I had, I would get anxiety when I drank. So a lot of people don't realize that if you already have a tendency to be an anxious type, General, generalized anxiety person, like, I like, it's kind of like my nervous system is just built that way, and drinking alcohol is like pouring gasoline on anxiety. It is awful. So when I would drink even two glasses of wine, I would wake up in the middle of the night, um, feeling extra like anxious. And the their scientific reason for that is because your. Um, your body, this is on purpose. It's doing its job by creating stimulants to counteract the depressants. Alcohol is a depressant. So then you you create all these stimulants, and then that alcohol wears off, and all you're left with is feeling all the stimulants that your body created. And that causes anxiety. And we call it the next day. We call it hang anxiety, when you still feel that, all that anxiety the next day through a hangover. And my son, I was very honest with him. I would tell him, you know, Spencer, I know that. You know, you saw me, it looks like we're having fun. I'm with my friends. We're having fun. You know, you're here. He's, you know, with me, witnessing us drinking together. And I would be honest. I was like, it is not worth it like so I always say you could teach your kids in a couple of ways, either by being a good example or by being a horrible warning. And I feel like I did the latter, and it works like he has not drank anything. He doesn't want to drink alcohol, because I've always was honest with him, and that of you know, yes, it looks like I'm having fun. That fun is so temporary, and it's not worth the trade off. It. It's not worth lowering your vibration, you know, like the law of attraction stuff. It, it takes you, it actually destroys your, your whole not only your next day, but you're not really back to normal. Alcohol can stay in your system for three days. And why was it I was in the vicious cycle of, well, I don't want to feel this horrible feeling, so I'm just going to have another drink. And once you realize the hair of the dog, that bit you actually works, it's a horrible cycle, because then you can just go, Okay, well, I'm going to have a drink in the morning. And you could see how that could be really, really bad if you don't have a stop button, like me, then you're then your day drinking, you know, and it's just just a nightmare. It was just a total nightmare. And my son was very aware of my addiction, and he was just, honestly, just would never, well, I'm not gonna say he would never drink. He turns 21 next month, but I think that he would catch himself if he ever saw any you know, because all of his friends drink, he's the only one who doesn't. So I don't, I just don't think it's going to be an issue with him.
 
<strong>Michael Hingson ** 22:10
Did he ever say things to you, though, like, well, but if it's really not fun, how come you continue to do it or anything like that? Did you ever have that deep of a discussion? Um,
 
</strong>Mary Beth Schrudder, ** 22:21
you know, towards the end, but I'm going to be honest. He, I was a very happy drunk. I he, he was young, you know? And he, I'm not. He took advantage sometimes, like I was one of the the people who drink. I get more and more generous. I'm having fun. I'm not an angry drunk, you know, they say your true personality kind of comes out, like I just actually got nicer, and I think he kind of liked it, you know. And I think I was more playful, and I had to, you know, kind of learn, like, I'm still playful. I can be playful when I'm sober, you know, like I don't have to drink, you know. I can just do other things to bring that playful sight out, and it's a journey, because I felt like I needed, I needed the alcohol to have fun, and that it wasn't true. That was a story that I was telling myself, but it's not true. So, yeah, my son, you know, towards the end, he did try to kind of point those things out. But I think when he was younger, he liked the the mom who had the nice buzz, and would be like, yeah, sure, let's go do that. Sure. I'll buy you that. You know
 
<strong>Michael Hingson ** 23:30
one. I wonder though if deep down, it'd be an interesting discussion. But I wonder if deep down, he still sensed something's not right here, and absolutely, yeah,
 
</strong>Mary Beth Schrudder, ** 23:40
he had to have, there's no way he didn't. And you know, I was always half assing it through my next day. I couldn't think of a better way of saying it. So he noticed that, he noticed I was dragging, not in as good of a mood as normal, because I was feeling the shame and the guilt that comes along with that whole cycle. So he definitely noticed all that. We didn't have a lot of deep discussions, till the towards the end, when I was like, Okay, I'm gonna quit. And then I realized how hard it is. It's like, extremely, you know, you know, addiction is nothing to do with intelligence, and I think that that's what I needed, is that experience. Because I was like, this is it's like, really wild, you know all and i Everyone I know who, who's struggling with addiction. They are, they're some of the most intelligent people. And it's just, it's just so interesting how much a substance can take control or a person you know, or food, how much it can take control over your life when you realize it. And you know, I didn't, I didn't give it up my first try. For sure, it took quite a quite a few tries and now, and you know, that's why I got into doing, you know, addiction recovery is Well, honestly, when I first started doing it, I didn't. Realize I had an addiction when I'm reading all this stuff and educating myself, I was like, Oh my gosh, educating myself on alcohol. I was like, oh, you know, like, that's when I that's what woke me up to, you know, that my sleep problems could be associated with alcohol, my anxiety could be associated with alcohol. And I'm just over here thinking I had insomnia. I didn't have insomnia. It went away as soon as I quit drinking. Who knew? So,
 
<strong>Michael Hingson ** 25:28
how long ago did you actually quit drinking? A little
 
</strong>Mary Beth Schrudder, ** 25:31
over four and a half years ago. And I do not count days like, I know what day it was because it was my friend's birthday. And it was, I was like, is the last time I'm gonna drink. But it was September 8, whatever, four. And then, like, four and a half years ago, whatever that was so,
 
<strong>Michael Hingson ** 25:50
but 20, 2019,
 
</strong>Mary Beth Schrudder, ** 25:53
okay, thank you. Yeah. I just thought the math. Thank you so much. Because I'm like, I'm like, you really need I what your question was. I'm sorry. No,
 
<strong>Michael Hingson ** 26:05
you you answered it. It was just, it's it's interesting. Well, all I asked was, How long ago did you stop? But that must have also affected what you were coaching and teaching. Well, let's go back to that a little bit. So what did you do? You went to college, I assume, yeah,
 
</strong>Mary Beth Schrudder, ** 26:23
long time ago.
 
<strong>Michael Hingson ** 26:24
And what did you do after college? Well,
 
</strong>Mary Beth Schrudder, ** 26:27
you know, I actually went back to college and finished a couple degrees when I was 37 so, and what I got was organizational leadership, because I was a person who didn't know what I wanted to do. I was all over the place. I mean, honestly, the amount of degree hours, like, I mean, credit hours that I have is ridiculous. You know, I could definitely have PhD, but I just kept changing my degree plan because I didn't know what I wanted. But I loved psychology. I loved so I thought I was gonna be a dietitian for a while. I thought I just could not find my purpose. And the first time I heard about being a life coach, though, I was like, That's it. That's what I'm gonna do. And I immediately, even though I had all this education and you don't, you actually don't need a certification or anything to become a life coach. It's crazy, like, you don't legally need that. But I got, I got eight. I decided that I was like, I just love learning and I didn't want to. A lot of people have a very specific niche. It turns out, like at the root of almost every issue of somebody has is some form of addiction, even if it's an addiction to their negative thoughts or overthinking, or any type of patterns that someone might have is it's at the root of it all. It's some for the form of addiction, and some of those addictions are just mental a lot of people get addicted to drama, and it's so weird, but it's the same type of dopamine hit, and that comes up a lot with the relationship addictions. People get, people get addicted to dating there's, I mean, well, you know, there's, there's sex addiction out there, there with these dating apps, there's people addicted to dating apps. I have clients like that, yeah. I mean, it's endless. The things you can so basically help people break those old patterns and and just so they could live their optimal life. Because once you're free of that, you know you could actually find the love. And what we're really looking for is abundance and and happiness. That's what we're all. We all just want to feel better. That's all we want. Yeah,
 
<strong>Michael Hingson ** 28:32
and, and you can, you can do it in a willful way, or you can do it in an addictive way, a willful way, being you. You can bring that about yourself with your own mental faculties, as opposed to relying on so many other things, which is, of course, what you're really saying. So many people just rely on whether it's drugs or alcohol or whatever it it. It is unfortunate that we don't learn and we don't get taught how maybe to address some of these issues a whole lot earlier.
 
</strong>Mary Beth Schrudder, ** 29:07
Yeah, and I think we see it a lot in in men, for that reason, because, because, because, then we talked about earlier with societies, you're not allowed to show your feelings. So then, who wants to numb out more than a man who's told he's not allowed to feel what he's feeling, but he knows he's feeling it. It's awful. But, yeah, that's exactly right. So
 
<strong>Michael Hingson ** 29:30
when, so you he went off to to college, got out of college, and did stuff, but you essentially ended up really going into life coaching. Yeah,
 
</strong>Mary Beth Schrudder, ** 29:39
and, you know, I got married and divorced, and that time I was a stay at home mom for a while, and, but, yeah, when I got into coaching, that was like, like, I said, as soon as I heard it was a thing, and there's still people, I'm in Cincinnati, there's still people in Cincinnati are like, What is life coaching? So it's, it's not really, not everybody knows about it. And also. What is law of attraction? Nobody knows about that either, so I talk
 
<strong>Michael Hingson ** 30:03
about that, you know, yeah. So what is the law of attraction? Let's, let's delve into that a bit, because that's clearly a lot of the foundation of what you do and what you are today,
 
</strong>Mary Beth Schrudder, ** 30:13
yeah. So I would start by saying, my whole life, I kind of innately knew about it. I didn't know there was a label for it, but I definitely noticed it. I was always talking to people like, you know, when I think this and when I feel this, this happens, and when I think this and I feel this, this happens. I definitely saw this connection of how my thoughts and my feelings and the energy I'm putting out into the world caused certain results, like, I could see it from the time I was a child, and I would talk to people about it, and they'd be like, Well, I don't know what you're talking about. And some days I'd be like, Man, I feel like I'm repelling people. And other days I would feel like, man, everybody and their grandmother wants to talk to me today. And it was just like, I didn't know. It was like, an energetic thing, essentially. Well, when I was in 2006 my friends invited me over to watch we had a watch party for the movie The Secret. It was a documentary, The Secret. And I was like, Oh my gosh, this is what, this is what I've been trying to explain to everybody. Yes, this is it. And so the secret isn't really a secret, it's, it's always been a thing. They just kind of were marketing it as a secret, right? But the law of attraction is simply, it's science, you know, it's nothing to do with religion. I mean, except for the fact that I believe God created the universal laws, of course. So this is another universal law, like, you know, like the law of gravity. We don't get a choice to say that I'm going to apply the law of attraction today, because it's just like any other law. It just is. So it's happening. We're always manifesting. And what I mean by that is the energy, where everything's energy. This is science based. Everything is energy, and the energy we put out will be the energy that we bring out, bring back like attracts like what we focus on gets bigger. These are the law of attraction. 101, basic premises. So that's what I was noticing growing up. Is like, Man, I could tell the way I thought and the way I felt directly affected my day. And so then I started to really delve into it and just, you know, honestly, I got to a point where I just knew too much about the law of attraction and how we create our own reality, and how, if you don't deliberately like, pay attention and focus on your thoughts and your your feelings, your emotions, basically, if you don't, if you don't pay attention, and you're just kind of on autopilot, then what you're doing is you're it's just you're drawing things into your day just by default. So I'd much rather be a deliberate creator of my life, a deliberate creator of how my day goes and start taking that personal responsibility and there's basically, it's about controlling your thoughts and you're not controlling is a bad word, but at least redirecting things, because we can kind of go on a downward spiral with our thoughts, right? We can get in a bad momentum so we could wake momentum is actually another good word for law of attraction. So you can start your day and, you know, stub your toe right when you get out of bed, then you're going to spill coffee on yourself, you know what I mean? Then you're going to yell at your kid, and, you know, could just kind of go downward spiral. So that momentum is is just exactly a perfect example, but it also works the other way. So Law of Attraction is just manifesting. We're attracting things via the energy we're putting out, but via our thoughts and our feelings, and our feelings are huge. So we could say so many positive affirmations. I'm sure everybody who's listening has heard of positive affirmations. You could say them all day, every day, but if you don't feel it's true, then you know it's it's really gonna it's good to say positive affirmations. I'm not saying it's bad, but you also want to feel the truth in them. We can only create things within our personal belief systems. Our beliefs are important. Our beliefs are everything. All we see is our beliefs, right?
 
<strong>Michael Hingson ** 34:20
Well, words are not in of themselves powerful. It's really the thought that we put behind or don't put behind the words. So you're right. It's all about what we really think and what we really feel, and we can use words to express that, but that's going back to as as you talked about before directing your thoughts and and controlling may not be the right word, necessarily, but but still, you can learn to control and to focus your thoughts or direct your thoughts, and that is. But so many of us don't learn to do and we just
 
</strong>Mary Beth Schrudder, ** 35:05
sloppy thinking. And like you said, yeah, it's more the meaning that we attach to things that's that's put creates the importance of them, right? Because two people can have the same exact trauma, and one of them attaches this horrible meaning and it destroys the rest of their life. Well, the other one doesn't attach its horrible meaning, and they just have a completely different experience with it. So it's really all about the meaning that we attach to things that happen to us. And, you know, I have clients, and also not not only clients, but just people in life that I just know who had something, you know, and I'm not taking away from the trauma, but something traumatic happened to them in their childhood, and they carry it with them all day, every day, and it's like, oh my gosh, you know, at some point we we have to, because what we're doing when we just focus on something that happened, like when we're five or six years old, or, you know, even 12 or whatever age it was, When we still, when we make that our identity, you know, we're kind of revi we're becoming the victim every single day, over and over again, like revictimizing ourselves. I don't think that's a way, but,
 
<strong>Michael Hingson ** 36:11
but, but that's something that collectively or individually, we do have some control over, if we, if we choose to really decide to redirect and change what we feel, then we can make some progress. But we do have to make that decision. It's
 
</strong>Mary Beth Schrudder, ** 36:30
definitely it's a personal accountability. It's changing from the victim mentality to the victor mentality, becoming the victor of your life, and you got to be your own hero, because, like, no one's gonna come save us, like I've had a lot of dark stuff happen to me. I could sit there and blame other people for everything, and honestly, I was in the victim mentality, especially going through my divorce, like I was I blamed him for everything. But the truth is, is I know that I attracted that relationship, and it turned out to be the best teaching, like my ex husband was the inadvertently a master teacher for me. You know what I mean? Like, we can, we can look at it like we were a victim of something, or we could look at it like, wow, I learned so much, and it's the difference between having a growth mindset and a fixed mindset, right? Yeah. So, so I take everything in life that way. I've had a lot of dark stuff, but I just turn everything negative into how can I use this to help other people? And that is my intention with my practice.
 
<strong>Michael Hingson ** 37:32
So you decided that you were going to be a life coach and so on. And as you said, you don't legally have to get certified for it, but you've got what, 18 years of experience now at doing it.
 
</strong>Mary Beth Schrudder, ** 37:44
And I have, yeah, no, no, no. I only have only been like practicing, like, for my career, only six years as a life coach, right? Okay, six years, yeah, but, um, yeah, no, I went to school. I didn't know I was going to be a life coach when I got my organizational leadership degree, which was basically, and I have applied sociology and communications, and it's all of those things fit beautifully into it. But I didn't know I was going to be a life coach. It just happened to be the all the classes that I was very interested in, and I was just so close to all of these degrees, and that's so I just got all of them, you know what I mean? But um, because I had taken so many classes prior, and I was like, Okay, I got my divorce. I'm like, time to finish. I gotta finish what I started. I gotta finish my degree. So yeah, but they all fit perfectly. So you know how things kind of unfold that way, like, I didn't know I was going to be a life coach. But I think, God, did you know so I have the perfect education, and then, yeah, I did end up getting like eight certifications too on top of that, just because, like I said, I love learning anyway, and I'm gonna be studying this stuff, so I might as well just have a certification with it.
 
<strong>Michael Hingson ** 38:58
So how did you decide, or why did you finally then decide to become a life coach? What? What was the threshold you crossed over to do that?
 
</strong>Mary Beth Schrudder, ** 39:06
It just felt like a calling. As soon as I heard what a life coach was, I was like, This is it. I can't explain it like it was just a no brainer. I immediately took action. I immediately took the steps to do this and start my business. It was, it was not even a question. It's just one of those things that I know that I know that I know that I know this is my calling. And finally, because that remember all the decades of taking all those classes, not not having that direction, so it's, I think I had to wait until life coaching was really a thing, a career.
 
<strong>Michael Hingson ** 39:41
Wow. Yeah, so you, you made that change. And it's probably in in one sense, not a magical surprise, that if you started being a life coach six years ago, something happened along the way that four. And a half years ago, you also decided to deal with that addiction.
 
</strong>Mary Beth Schrudder, ** 40:03
That's a great question, and you're right 100% I could not. I have a lot of integrity. There is no way that I could help people with addictions. Well, I'm struggling with an addiction, no way. So I just had to, I, you know, and I didn't even think I did remember. I did. Remember, I didn't even think I had a problem, because I'm comparing myself to the world, and everyone's doing exactly the same thing I am. The majority of people, everyone I knew, put it that way. So I didn't think I had a problem. But then as soon as I realized I did, I was like, wow, especially when you try to stop and realize how little control you actually had that you thought you had. I was like, I can quit anytime I want. Well, it was not that easy. And I think just, I'm helping people with all kinds of addictions, you know, like the relationship and the food and and I'm helping people just with their limiting beliefs. That's another huge thing that I do, and breaking old patterns of all just patterns of all kind, anything that's stopping them. I'm helping people with their careers so they can level up in some way, there's always some sort of block that, you know, I'm trying to help people through. And I just needed to be my best version of myself in order to have the integrity that I needed in order to continue. You know, I had to be sober. I had to be a sober coach. No one, no other option.
 
<strong>Michael Hingson ** 41:23
And that makes sense, and it also gives you then the extra strength of I went through it and I learned how to deal with it
 
</strong>Mary Beth Schrudder, ** 41:32
exactly. And I that was, that was the integrity. Part is there's no way that, like everything that I teach, in my practice and with my groups, or one on one, or anything that I'm doing on social media is something I've been through myself, and I could not I could not teach something that I haven't conquered
 
<strong>Michael Hingson ** 41:54
well. And that's important, because if you've really done that, then I'm only saying it that way to to get to this if you really done that, then you can talk about it with a lot of conviction that you can't if you haven't really done it
 
</strong>Mary Beth Schrudder, ** 42:10
exactly. And that's why there was, it was a no brainer for me to just, you know, release alcohol from my life. That's what I feel like I did. I didn't go to AA. I used all of the Law of Attraction techniques that I had learned, and that's where the idea of my deck of cards came from, actually, is because I was like, Oh my gosh, I didn't do AA. I didn't like aa that I am not against anyone who, who, if AA is helping you, it's a fabulous tool. Stick with it. But I know there's other people out me, like out there, like me, who don't like it, and who actually, for me, I found it anti law of attraction, okay? And here's why. Because anytime you say I am and then there's a blank, and you fill in the blank, I am an alcoholic? Well, you're in creation mode. I am is very powerful, powerful words I am. So you got to be careful what that word is. I That's why I don't say I am an alcoholic. I would never say that I'm a person who used to have a who used to have an unhealthy relationship with alcohol. That's, that's, that's, that's true. Used to, I used to, I don't anymore. So I would, I think, to continue and saying I am an alcoholic, you're continuing, you know, to really quit an addiction or even just a bad habit, you got to change your energy, you know, you got to change at an energetic level. You got to, you know, I just change my identity completely by changing my energy first. And that's why I say. That's why my deck of cards is created to shift the person's energy. Who has them, so then they no longer are the same person. You know, they're awake if they use them, if they apply the card, you can't just buy them and put them on your nightstand and not use them, right? But they teach all of the Law of Attraction techniques. They will shift your energy if you apply them, and you pick one every day, and you just make that your daily focus. And, you know, instead of going to a meeting every day and staying in that older vibration of, you know, I'm like, I'm not going to go to a meeting every day, it just and keep reinforcing that I I'm an alcoholic, you know, like, I'm going to change my identity, and I'm no longer that person who orders wine when I go to a restaurant or especially at lunchtime, which I did often. I'm no longer that person that's not my identity anymore. That's not even in my energy field. I It's, it's, that's a different person who did that.
 
<strong>Michael Hingson ** 44:34
Do you ever take a drink anymore? Absolutely not.
 
</strong>Mary Beth Schrudder, ** 44:38
There are two different types of people, you can be a moderator, and some people can do that, and if they are good at moderating, I'm not against, like, Oh, nobody should ever drink alcohol. If you have control, if you are someone who can moderate, and you stick to what you say, like, I must have one or two drinks. And you can actually do that. More power to you, but you're either. A moderator or an abstainer, and I'm really good at abstaining, but I I, like I said earlier, I don't have that stop button. I'm unstoppable. That's how I'm gonna start saying it. That sounds more empowering. I'm unstoppable. There you are. See, yeah, yeah. So I didn't have that. And I also heard it described as, like, a dial, like, like, some people can, like, you're turn tuning a dial, like, on a radio station, they can, they can tune it up and down. And I'm more of I'm not a dial person. I'm a switch person. I'm either all in or all out, like a light switch. That's how my personality rolls. Like I can, I'm really good at abstaining. I can turn it, turn it off, but when I'm on, I'm on, and that's how I am in every aspect of my life. I'm an extremist. I really am like, I'm someone who, when I go all in, I'm gonna go all in. And so for me, abstinence works really, really well. I'm actually very good at it. I
 
<strong>Michael Hingson ** 45:57
know that I'm perfectly capable of going to a restaurant with people, and if they order a drink, I can order one and like, I like bourbon and seven. But if I were really honest with myself, it's because I like the seven up more than bourbon. But I I have never been drunk and don't want to be just really have no desire even to have any anything like that. But I know I'm capable of going and having a drink if it's a matter of being sociable, and sometimes I've even decided, nope, not going to have anything tonight. But I hear exactly what you're saying, and it is important that we need to really understand and create boundaries, know our boundaries and that kind of a thing. But for me, I don't even think about it in terms of numbing feelings or anything like that. And I guess that's I'll, I'll feel blessed because of that, but it's not an addict. No, in no way. Man, I don't even want to ever think about it. I couldn't like it enough. I have a friend who now? How long ago? Gosh, it's maybe 1718, years. He had a heart attack, and his doctors told him to stop smoking, because he was a pretty heavy smoker, and he amazed us all, because he stopped he never had another cigarette, which was pretty impressive. He now has cancer, which may, in part, be because of the smoking years ago, and he's got to deal with that, but he stopped. But it's such a rare thing to see
 
</strong>Mary Beth Schrudder, ** 47:34
that is, you know, I did have a friend who, um, he had quit drinking alcohol, and, like, I think, five years prior, and then ends up getting, like, a cancer related to alcohol, and ended up dying, you know? So it's, like, it's one of those things you guys, like, if you, if you're listening to this, and I'm it, I'm related, I'm relatable to you, you know, it's, I gotta be honest. Like, it is so much better. Like, the sooner you do it, the better my I, that's my only regret. Is, like, I'm glad that I got all the lessons that I got, but had I known how amazing my life was going to be without it, I would have stopped a lot sooner. Yeah, now I'm living my optimal life. I do feel like I have leverage over over a lot of people who who drink every day. You know, when you're a non drinker, you know, we're certain we're kind of ahead of the game each morning, you know, I wake up feeling amazing, and I used to wake up feeling like crap, you know. So it's a it's a beautiful thing.
 
<strong>Michael Hingson ** 48:34
So you're not buying into Dean Martin's comment about he feels sad for people who don't drink, because when they get up in the morning, that's as good as they're going to feel for the rest. Feel for the rest of the
 
</strong>Mary Beth Schrudder, ** 48:44
day. Oh, I used to love that. I used to love that because I would say that stuff, you know, and I would make all the jokes because it, yeah, it makes us feel better for our addiction when we joke about it, like, when I look at social media, and even even people that I know, personally, my friends and I see it looks like they're having so much fun and they're out, and all you see is the good stuff, but no one's taking pictures of the middle of the night, when, when they're up at 3am with their heart racing. No one's taking pictures of the next day when they're yelling at their kids because they feel like crap. You know, you know, no one's taking pictures of that. They're only taking pictures of the fun times, which is so temporary that time that you're feeling good from alcohol is like, maybe a couple hours before you start going downhill, honestly and then. And I'm talking about, you know, drinking, drinking like, not your level of drinking, Michael, you're there's nothing wrong with that. But I'm talking about people who go out and party like weekend, we call them weekend warriors, like they might not drink all week, but on the weekend, they're gonna they're gonna go out and they're gonna have fun. Well, there's a very small window of of that fun time, and then the whole next day. I think that, like, if you on on a Friday night, you're not gonna feel that great Saturday, Sunday. Day, or even Monday, if you really party, if you're a weekend warrior, yeah, like, you know, like, it's, it's affects you, and it's, it's, you got to ask yourself, is this really worth the trade off? Is it worth? Some people might,
 
<strong>Michael Hingson ** 50:13
but you've got to really be able to stop and think about that. And you know, one of the things that I talk a lot about when the opportunity arises on this podcast is the fact that we really need to, if we possibly can. Well, we all can do it if we would do it. Stop at the end of the day and take a look at what happened today, what worked, what didn't work, really go back and think about what we've done. Be introspective, and unfortunately, we don't teach that. I think a lot more people would recognize what you're saying. If we really were capable of stopping at the end of the day, I shouldn't say if we were capable, because we are. If we would really take the time to stop at the end of the day and look at what happened and even the good stuff. Why was that good? What do I do to make it better? What do I do to have more of that? We don't teach ourselves, we don't stop and and take that step back. And if we would do it, we would learn a lot more about ourselves, and we would be a lot better for it. But we we've not. We don't get taught how to do that sort of thing. Yeah,
 
</strong>Mary Beth Schrudder, ** 51:22
I'm really big on journaling and, like, having some sort of mindfulness journal where you reflect, you know, I do it. I do it myself in the morning, and in the evening, you know, where I'm, you know, okay, in the morning, you're preparing okay for the day, and then at night, you're reflecting, like you said, and and I you keep saying this, and it's so true, like, how we weren't taught. Like, it seems like we're taught a bunch of stuff that we're never going to use, but things that are super important in school. Like, I think our whole system needs to change. Like, I would love to see meditation in school. You know, just learn because it because it gets it's really difficult to try to learn things like that as an adult. When we're kids, we're little sponges. So that's the time to teach things like, you know. And also, can you imagine, like, how much more peaceful the world would be if kids learn to meditate and then, you know, like I do, I do see such a huge difference in myself and other people when they do either some type of breath work, meditation, just taking that time to reflect, like you're saying with a meta, you know, a journal, some type of reflection. And I think there's a lot of magic in writing things down, especially when it comes to the law of attraction. When you write things down like, it's way more likely to come to fruition. And I'm saying write it down in a pen, not just your iPhone. Notes like it's really important to, you know, just, just take that time to create your intentions and come up with that clarity. Because we all have goals that we want to reach, but like, we don't spend a lot of time getting clarity on what do you actually want you so you have to really take that time to set your intentions. Well,
 
<strong>Michael Hingson ** 52:59
what I do, because journaling, I could journal in Braille, but what I like to do is to put reminders in various things and notes on my lovely little echo device. And magically, magically, at times during the day, when I have forgotten all about it, suddenly it says, this is a reminder that and, and that's cool. I we, we really, however we do it. Need to take the time to vision and to really remind ourselves of what we truly want, and when we do it, and it's and it's real and it isn't, oh, I need to have another drink now. But, but rather, you know, whatever it is, but to truly establish visioning for our lives, it's extremely powerful however we do it.
 
</strong>Mary Beth Schrudder, ** 53:50
I'm so glad you said that too about that daily. Because, yeah, this is all daily work for me. And that's probably like, how the AA, like, one day at a time. Stuff like this is stuff that it's kind of like we have to work on our mind, like, holistically. Like, I'm a transformational, but a holistic life coach, so I help people, mind, body, spirit, right? We because if one of them's out of balance, we're all out of balance. Yeah? So, like, it's kind of like expecting, okay, well, I'm gonna go to the gym every day. I'm gonna hit my goal weight. I'm gonna be like, I got, okay, now I got the perfect body, so now I can just stop. No, that's not how it works. You got to keep, you got to keep doing stuff to maintain it. So that's where, that's where we have to be, is every single day I work on, on raising my vibration, is what I call it in law of attraction terms. I keep my vibe high, you know, like, there are things that I know that I personally need to do to set myself up for success the following day. There's I go to bed at a certain time. You know, I have a routine, and I sound really boring, but this is, like, I love to start my day out with a routine. Like, I used to hate it, but it's because I felt. Awful. You know, I was, I was not setting myself up for success. And now I love it. I look forward to it. There's definitely life on the other side of alcohol. And every single day I do things that I know are going to make me feel good. And now I like, I have a Facebook group called addicted to feeling good. That's my new addiction. So, you know, we got to replace old addictions with better, healthy addictions, right? Because once you get rid of something like, that's why a lot of people like, will go to AA, it's that's what it's great for, then you have something to do where you used to go to happy hour. So I didn't choose AA, but I chose going to the gym, you know? So I replaced it with something healthy. Yeah,
 
<strong>Michael Hingson ** 55:35
you've talked about spiritual awakening and spiritual transformation. Tell me more about that and like, in your world.
 
</strong>Mary Beth Schrudder, ** 55:44
So, um, I had, like, I had a spiritual awakening when I was, like, 18 years old, and it's interesting, because I didn't know what was happening, because I, I am, I've always had, like, interesting spiritual, spiritual things happen in my life, kind of almost, almost like a paranormal life, to be honest with you. But so I've never questioned if any of the stuff is real or true. I've always known that we are spiritual beings having a human experience. I've always known and felt that, and, um, basically I was reading. I was always interested in spirituality and books. And when I was 18, I was reading a book on near death experiences, and it triggered this awakening. It was like my soul remembered, oh yeah, this is how it really is. But, I mean, I it was just, I, it's hard to explain, it's hard to put into words, but basically, it was beautiful, you know, like a feeling of oneness. And it just, it's lasted two weeks where I was just in this, like, almost like being in another dimension and everybody else here, because I was in this, I, like, I was kind of given downloads, like I had all this information I understood things like quantum physics and things that that did not stick in my mind, you know, like, there, I like to believe they're in there somewhere, but, um, yeah, I just kind of understood all these things. Any question that I had, it was kind it was answered for me. And I could look at the homeless person and be like, Oh my gosh. Like, they this. I remembered this happening. Like, this guy chose he he's actually like, this is what he chose to do for his life. And he was like the smiling, smiley homeless guy that I saw every morning, and I just looked at him so differently, because I realized this was his life purpose, and he's actually out there making people happy, like it was just this higher perspective, right? That I've as, especially for an 18 year old. Well, it lasted about two weeks, and I could slowly feel the vibration going down. And now I look back on it and I think, Wow, this was all part of the beautiful unfolding for what I teach and what I do, because having that personal experience was absolutely a gift to me, so then I can be more confident in what I teach. A lot of people are gonna think I sound crazy. I get it. Those aren't my people. Those are that's okay, like, I don't need to convince everybody of my personal belief system, but the people that I do resonate with, I mean, they're they. I have people all the time. Oh my gosh, I heard you talk about that spiritual awakening on a podcast. The same exact thing happened to me, you know. So I'm helping other people with, you know, with my podcast, I have a podcast called spiritual transformation podcast with Mary Beth, and we that's what you're going to be on it. I'm looking forward to you being on my show and looking forward to it, yeah, we tell stories of transformation, could be spiritual or just any type of inspiring story of transformation. And I do have psychics on there, people who are spiritually gifted, any type of leading edge spiritual teachers and healers, you know, because it's just really a community for us to all learn together. So we know we're not alone and we're not crazy. We just have been like enlightened in some way that and that others choose maybe a different path. And that's okay. Everyone's entitled to have their own journey, right? We can all have our own path. And I gave up trying to convince people of stuff the right. People will find me, and it's okay for the people who don't like what I teach,
 
<strong>Michael Hingson ** 59:08
and they'll find themselves and they'll find what they need to find that's exactly
 
</strong>Mary Beth Schrudder, ** 59:12
they are allowed to have their own journey
 
<strong>Michael Hingson ** 59:17
well. So what's a typical life coaching session like,
 
</strong>Mary Beth Schrudder, ** 59:21
you know, that's a really good question. And I thought there was one when I first started this. I thought, okay, so I'm gonna do this in session one, and this in session two, and this. And it was not oh gosh, just nothing like that. It turns out. So my sessions are actually longer because I do 90 minutes instead of an hour. And since my coaching is accountability, I actually my packages include being having contact with me in between sessions. You know, because, you know, my people are usually trying to stay accountable for something, right? Even if it's just something to do with their career, they need some sort of accountability. So I do make myself available. Um, in between sessions. So basically, what I've learned is every, every client is actually a self healer, and I'm only guiding them. And they, they actually will tell me, like, like, at the beginning of a session, I'm like, Okay, what do you want to make sure that we hit today? Like, what are your goals for this session? And then I do keep them on track, but sometimes, you know, it's just the sessions go where they go, and it's always for a reason, and for me to try to structure someone's someone else's session was not working out like it's so much more beautiful to be in the present moment with them, and you can see, you know, everyone has their own inner guidance. Everyone has their own connection with God and and I can't put that on someone when I can actually witness them coming to their as they're talking, like, Oh my gosh. You know, like coming to their own healing, basically, like just but you know, by guiding them asking the right questions, and it's really amazing. Of course, I give people tools. Tools. Tools are really big. That's a big difference with I'm not saying you don't get any tools in therapy, but with we give, I give homework, I give tools that people can start applying right away. And there is no typical session. It is literally different for everyone, because everybody I got to meet people where they are. I've hired coaches, and they actually will sit there and, like, read a course to me, and I'm like, Okay, I'm not going to do that, because that's awful, you know, because they don't know where you are. Like, I've hired, I've hired a business coach sat there and read to me, like, their core stuff. I've already, like, I knew all of that, you know, like, and anyway, it's happened several times that way, where I did not learn anything. So every single session is individualized with me, you know, like, so I'm, I'm, I meet the person where they are, like, I'm not going to waste any time going over stuff that somebody already knows. And we, we get right to the I do. I do. Let people talk about their past. I need to hear about your history. We need to get to the root cause. Some coaches are more about we're just going to stay present in future. But I think it's really important if I'm helping people break addictions and patterns, I need to know their history. I need to know some of that stuff. What I don't do, like a therapist would do, is dwell on it for a long time. And you know, because I actually don't believe, I believe, if you think, Okay, this healing, healing, this stuff, is going to take 20 years. It's going to take 20 years. I believe I can heal. We I can heal quickly, and everyone can heal quickly. I don't think we have to stay so attached to these old patterns and beliefs. As soon as we recognize the pattern, we begin healing immediately. You know what I mean? It's the recognition and interrupting those patterns that that makes all the difference. It's all about choice, yeah, and the energetic shift. And, you know, that's, like I said, that's what my cards do. And I do everyone who will do a session with me, but like, afterwards, they're they feel like an energetic shift. It's because, you know, it's a it's the energetic exchange that we're having, you know what I mean? And, and, and when you're talking to someone who's who's positive and rooting for you, when you're in your cheerleader and who's showing you your own strength, of course you're going to feel good at the end of a session, right? I would leave therapy crying. You know that I didn't, I didn't therapy. I never really had a good therapy session, to be honest with you. And I really thought I wanted to be a therapist for a long time, and I have friends who have their own practices, and they're asking me, How do I become a life coach? Because apparently, there's a lot of bureaucracy going on in that world,
 
<strong>Michael Hingson ** 1:03:48
and there are differences. You know, therapists are supposed to be very much involved in providing answers, and you're supposed to be a guide, as you put it, which is what makes sense. Well, if people would like to reach out to you, and I hope they will, how do they do that?
 
</strong>Mary Beth Schrudder, ** 1:04:01
So probably the best way to reach out to me. I'm on all platforms like you know, but my website is day one, life <a href="http://coaching.com" rel="nofollow">coaching.com</a> D, A, y, O, N, E, life <a href="http://coaching.com" rel="nofollow">coaching.com</a> and actually, for your audience, Michael, I have a coupon code if anybody wanted to buy any of the products, and that coupon code is the word transform for it. So, so it'll be $10 off either deck of cards. Or I also sell some essential oils that are like law of attraction, raise your vibration, essential oils. So I have those products and yeah, the coupon code transform, and that's on my website, day one, life <a href="http://coaching.com" rel="nofollow">coaching.com</a>.
 
**Michael Hingson ** 1:04:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Spiritual and Transformational Life Coach with Mary Beth Schrudder</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/56dfa62c-da9a-4ddc-9bb8-7deeecc837e1.mp3?source=rss&amp;ext=asset.mp3" length="98366196" type="audio/mpeg" />
<itunes:episode>279</itunes:episode>
</item>
<item><title>Episode 278 – Unstoppable Book Whisperer with Bridget Cook-Birch</title>
<guid isPermaLink="false">https://pinecast.com/guid/1839b342-9ad7-4e9c-b612-e1c9e202e278</guid>
<pubDate>Fri, 25 Oct 2024 10:00:54 -0000</pubDate>

<itunes:duration>01:15:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/68eeb131-f9ce-4b12-baa2-b0f6bc16a5ad/UM278-Bridget_Cook-Birch-Coverart.jpeg.jpg" />
<description><![CDATA[<p>She is indeed a book whisperer and a great storyteller. Our guest this time is Bridget Cook-Birch. Bridget grew up, as she says, being a tom boy. However, she also had an insatiable appetite for reading as much as she could even from an early age. She will tell us about her growing up years and So I will leave that for her.
 
She had a near death experience that showed her that she had a greater purpose in life than she thought. She found it when she began to write. To date she has written several bestselling books and she has helped others to successfully create and tell their stories. Bridget is firmly convinced that stories of all kinds are an extremely part of all our lives and that we should tell them.
 
We get to learn much about today’s publishing industry and how we can each begin our own story-telling journey. I am sure you will leave this episode and possibly be more ready to tell your own story. If you are, by the way, I would love you to reach out to me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a> to arrange a time for us to discuss you coming on Unstoppable Mindset. Enjoy this episode with Bridget.
 
 
 
<strong>About the Guest:</strong>
 
Bridget Cook-Burch’s clients call her “The Book Whisperer”. She is a New York Times &amp; Wall Street Journal bestselling author, mentor, trainer, mamma-bear humanitarian, and speaker known for riveting stories of transformation. Her powerful work has been showcased on <em>Oprah</em>, <em>Dateline, CNN</em>, <em>GMA, The History Channel, NPR</em> and in <em>People</em> among many others. She is the CEO and Founder of <a href="http://YourInspiredStory.com" rel="nofollow">YourInspiredStory.com</a> and Inspired Legacy Publishing. Bridget is also a co-founder and former executive director of SHEROES United, a non-profit organization that helps women and girls rise from trauma. As a leader, storyteller, trainer and humanitarian, her greatest passion is helping others to discover the importance of their own story, and to become leaders in their own communities, and worldwide.
Bridget’s many national bestsellers include <em>Divine Turbulence; The Witness Wore Red; Shattered Silence</em>; <em>Skinhead Confessions</em>; <em>Leading Women;</em> and also <em>Living Proof</em>.  
Bridget invites you to believe in the power of your story to change the world. Join her writers’ retreats and leadership retreats in Utah, Italy, Ireland and more.
 Find out more at <a href="http://www.yourinspiredstory.com" rel="nofollow">www.YourInspiredStory.com</a> and <a href="http://www.sheroesunited.org" rel="nofollow">www.SHEROESUnited.org</a>.
 
<strong>Ways to connect with Bridget:</strong>
 
Linkedin:  Bridget Cook-Burch “The Book Whisperer” - <a href="https://www.linkedin.com/in/mbridgetcookburch/" rel="nofollow">https://www.linkedin.com/in/mbridgetcookburch/</a>
 
Facebook:  <a href="https://www.facebook.com/bridgetcookburch" rel="nofollow">https://www.facebook.com/bridgetcookburch</a>
 
Instagram: <a href="https://www.instagram.com/bridgetcookburch/" rel="nofollow">https://www.instagram.com/bridgetcookburch</a>
 
YouTube: <a href="http://www.youtube.com/@inspiredlegacypublishing" rel="nofollow">http://www.youtube.com/@inspiredlegacypublishing</a>
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi once again, wherever you happen to be, I want to welcome you to unstoppable mindset. Today we get to visit with someone who is known as the book whisperer. How about that? Bridget Cook-Birch writes a lot of stories. She writes a lot of books. She is a storyteller, and I love that about Bridget because I believe that everyone in the world has stories to tell that they can tell, and if they don't necessarily know how to tell the stories themselves, they should seek people who can help them bring the stories out into the open for people to hear however they want to do that. But I think we should never be afraid of telling our stories whatever they happen to be. So this is going to be, needless to say, a fun podcast episode to do, because stories really is what it's all about. So with that Bridget Welcome to unstoppable mindset, we're really glad you're here.
 
<strong>Bridget Cook-Birch ** 02:18
Thank you, Michael. I'm so honored to be here, and I cannot wait, because I know we're going to have so much fun. And I've, as
 
</strong>Michael Hingson ** 02:24
I've told a number of people, the only hard and fast rule on this podcast, and it's what I've really only made up in the last few months, but it is, we both have to have fun, or there's no sense doing it so. And the other part of that, I suppose, is that listeners have to have fun too, so we'll work on that. We need to make it fun for them and and that's as good as it gets. Well, let's start a little bit by maybe you telling us kind of the story about the early Bridget, growing up and all that.
 
<strong>Bridget Cook-Birch ** 02:52
The early Bridget, oh, that's scary.
 
</strong>Michael Hingson ** 02:55
Early Bridget,
 
<strong>Bridget Cook-Birch ** 02:58
well, the early Bridget was adopted by two extraordinary beings, Dick and Pat whirling, who were just amazing folks. But I did have three sets of parents by the time I was six months old, and I didn't know that. Unconsciously there, there were a lot of belief systems like, oh, I can't really trust because the big people will always leave. And so I was pretty firely independent, but they were very patient with me, and I had some amazing siblings, and I read books like crazy. So I was one of those nerds that was a tomboy whenever I was outside. So I play football and climb trees and mountains and, you know, play with rattlesnakes and all the fun stuff. And then when I would go home, I would read every book I could get my hands on, read out the school library, read out the bookmobile, and my mom would let me go downtown to read out the public library. So I read a lot, and I read a lot of things that many people didn't read until they were college age, but they were important to me, and I was profoundly affected by some of those early stories, like the Diary of Anne Frank and Uncle Tom's Cabin and To Kill a Mockingbird. And I think deep down, it inspired within me to do storytelling that could change the world. So
 
</strong>Michael Hingson ** 04:31
now you got me curious. Tell me about playing with a rattlesnake.
 
<strong>Bridget Cook-Birch ** 04:36
Well, we lived up against the Rocky Mountains, and we were kind of in a deserted area. And where was this? What's that?
 
</strong>Michael Hingson ** 04:46
Where were you?
 
<strong>Bridget Cook-Birch ** 04:47
I was in Brigham City, Utah, in Utah. Okay, great. All places. My folks had adopted me from, Laramie, Wyoming. And yeah, my folks were from Detroit originally, and they. Came out so my dad, who was an engineer, could work on the Minutemen missile. And, yeah, so he was a, he was a cowboy in in always, except he wasn't from here. Yep, he wore the cowboy boots and a belt buckle the size of Texas and a 10 gallon hat. And loved to take us on historical, you know, sites all around the West. So
 
</strong>Michael Hingson ** 05:26
So playing with rattlesnakes, playing with rattlesnakes.
 
<strong>Bridget Cook-Birch ** 05:28
Yep, we we used to climb up into the mountains behind our house, and they were full of rattlesnakes. When I was little, I didn't understand that the baby rattlesnakes were actually more poisonous. I just thought they were kind of cute. So I would do a little playing around with them, until I found out that that that was not the smartest thing.
 
</strong>Michael Hingson ** 05:53
Did you ever get bit by one?
 
<strong>Bridget Cook-Birch ** 05:54
You know what? I never did. I think it's because I have a lot of affination for nature. I had a lot of peace when I was out in nature, and it seems like I never got bit or scratched or anything else. So I was very blessed. We will tell you that, because there is no way that a ambulance would have made it up the mountain, and the baby rattlers are actually more poisonous than the adults, so
 
</strong>Michael Hingson ** 06:23
they're more prone to strike because they don't really have, or at least they haven't yet developed some of the things that they will learn later. But yeah, that is true. My brother in law, so my what my late wife and her family grew up in Fontana and Rialto in California, also sort of on the the lower desert, but lots of things around. And one day, my brother in law, Gary, came into the house holding a black widow spider, and was showing off to everybody. And of course, everyone was just freaked out. And so he then took it outside and let it go, but still, he carried this black widow spider into the house fearlessly. Wow, that
 
<strong>Bridget Cook-Birch ** 07:13
I was not as fearless of spiders. I could handle snakes quite a bit, but no spiders. I would just run screaming from spiders.
 
</strong>Michael Hingson ** 07:22
I have occasionally been in a position where I ended up sitting very close to spiders and didn't know it, but, but nevertheless, I and black widows, among other things, when I was growing up on the desert in Palmdale, that's sort of the high desert, and we had a lot of critters. Of course, my favorites were tortoises, and we had several tortoises come up to our house, and if you decided to live with us for a little while, which is fun. Now we don't see tortoises anymore, unfortunately.
 
<strong>Bridget Cook-Birch ** 07:51
Oh, that's too bad, but I do know that they don't bite poisonously, but you still have to watch for them biting you. Well, tortoises, tortoises,
 
</strong>Michael Hingson ** 08:01
you know, there's tortoises and terrapins, which are sometimes called snapping turtles, but tortoises generally won't if you're friendly and and don't do anything that you you shouldn't do to an animal or anyone else. One of the things that I did was fed them lettuce and rose petals and occasionally cantaloupe. And even when they weren't eating, if I would put my hand down in front of a tortoises nose and then slide my finger under the nose, they would stick their head out of the shell to get their neck scratched. They loved it. Oh, yeah, tortoises can be very friendly. Oh, that's awesome. Yeah, they're they were fun. And we, we had them a fair amount. And then after growing up and living on the East Coast and coming back to California, we we didn't really have so much with tortoises, it's unfortunate. They're more endangered, I think, than they were, but really enjoy them, which was a lot of fun.
 
<strong>Bridget Cook-Birch ** 09:00
Yeah, there's a lot of things that our kids don't have as easy access to, in terms of animals and nature that we once did. Yeah, I hope that shifts. I hope that changes
 
</strong>Michael Hingson ** 09:12
I do too. I think we also need to learn not to be afraid of so many things. I mean, I would say you'd be cautious around rattlesnakes, but I think fear is one of the biggest problems that we face, because animals can sense when you're afraid, like people say, if you're caught out somewhere with a bear or with a wolf or or even dogs that tend to Be aggressive, they're going to be more. So if you're showing fear,
 
<strong>Bridget Cook-Birch ** 09:45
I'll tell you what. I had a situation up in mountain green. I was a single mom, and I had my sweet husband. Now I was dating. We had so much snow that our dog. Were walking out of this the fence, and so he put up like a little compound, and so that they couldn't walk walk out, and a wolf jumped over the fence to get to the dog food, but then couldn't jump back out. And I, you know, and I had kids, and I have Mama Bear instinct when it comes to kids, to my dog, so I ended up having to open every door in the house that led outside to the other and and then finally opened the sliding glass door so the wolf could go all the way through my house and up through and and escape, but that was a pretty harrowing experience. But you said we have to be careful about fear, because they do sense that. And you know that because of all you know your your dogs, and I'm sure that you've had pretty intense connections with certain animals
 
</strong>Michael Hingson ** 10:57
well, and I value that a great deal. And in fact, later this year, we're publishing a new book called Live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. And the idea is that I use lessons that I've learned directly from all of my dogs on my wife's service dog, Fantasia, to deal with fear. And I'm it's the first time I've really started to work to try to teach people that they don't need to be, as I call it, blinded by fear or paralyzed by fear, that you can use fear as a very powerful tool to help you and that you can use it to help you focus. It isn't to say don't be afraid, but it is a question of how you're afraid and what you do with it. So yeah, I'd be really concerned about a loose wolf or cat in my yard, but I think that the thing to do is to figure out how to deal with it and and try to be peaceful with it. And mostly you can do that unless there's some disease around that, like rabies, that you don't and they don't have any control over and having gotten but mostly, I think we really can learn to be a lot more focused and use fear as a very powerful supportive tool than not. So it is, is something that will be out later this year. It's going to be out in August, and I'm looking forward to it. People have seen links to it. We've already tindalled. The publisher has already put out some pre order links and so on, and people are saying very kind things about it with so I hope it'll be as successful as thunder dog was back in 2011 which was my
 
<strong>Bridget Cook-Birch ** 12:38
first question to say, I can't wait to read this one, because I really enjoyed thunder dog. I enjoyed the storytelling. I enjoyed the teaching that you did with it. Some of those stories, though were were really something in the stairwell, but also when you were out of the building, and you did use fear in a in a smart way and saved people's lives like that was incredible. Well,
 
</strong>Michael Hingson ** 13:05
thank you. And I think that that's really what's important. And I realized when the pandemic occurred that I've been talking about not being afraid for song, but never really worked to try to help people learn how to control fear. So that's what it's about helping people. I'm and really enjoying being able to have the opportunity to get people to understand we're all better than we think we are.
 
<strong>Bridget Cook-Birch ** 13:32
I would agree with that 1,000%
 
</strong>Michael Hingson ** 13:36
so you want you went off? Did you go to college? I did,
 
<strong>Bridget Cook-Birch ** 13:41
I started off at University of Utah, and then I ended up at Utah State, little more smaller school that I liked better for just a few different reasons, but especially because I could just be immersed in nature, like the canyon was right there in my backyard, and I spent a lot of time up in the canyon. And so I went to, I've got a BS and a BA. I took political science and Russian language and all different, all different aspects. I got a couple different minors as as well as a couple majors and and loved it. Nothing in English, nothing on writing. So it all had to do, really, with with human relations and international relations. So it was one of those things that I thought I would do, until I began writing, and now I incorporate all of it.
 
</strong>Michael Hingson ** 14:34
So what did you do after college?
 
<strong>Bridget Cook-Birch ** 14:37
Well, I got married, and that's
 
</strong>Michael Hingson ** 14:41
a full time job. Yes,
 
<strong>Bridget Cook-Birch ** 14:43
while I was while I was in college, I had a pretty intense near death experience that solidified my faith in God in a really remarkable way. But it also I've, I've talked to a lot of people who've had near. Experiences and shared death experiences, and it seems like you you often come back with a gift, and the gift that I came back with was to be able to see people's stories in an extraordinary way. And I can almost like they'll be telling me a story, and I can see the threads of it and how that could be used for a speech, or how it could be written into a book, and how it could be, you know, even more compelling in the way that it's told. And and so I was, I was able to see that, and after college, I was able to start writing and working on some of these stories. So it really turned out to be a boon and a blessing for me.
 
</strong>Michael Hingson ** 15:44
If you want to, can you tell us a little bit about what happened with your near death experience?
 
<strong>Bridget Cook-Birch ** 15:50
Yeah, there was a time I was afraid to talk about it because it was so sacred, yeah, but I was also worried that, you know, people might think I was crazy. I hadn't in the beginning. When it first happened, I was in my early 20s. I was working three jobs and going to school and overworking. I got very, very ill and ended up in in the hospital and listening to a couple nurses outside in the corridor saying, this girl's not going to make it until morning. And Michael, I don't know how you felt in the tower, except from what you wrote in the book, but the one thing I knew was that I had not fulfilled the measure of my creation, and I had no idea what that was. I was pretty clueless for a college student, had big dreams, but I didn't know what the fulfillment of my my creation was, but I just knew I hadn't done it yet, and I was so sad that I wasn't going to have that opportunity. And you know, I had what I would call intercessory prayers, my mother really praying to save my life. And I had other people that were praying and and I had a I had actually two figures that filled my room, one I know is an angel, and then one that for me was definitely Jesus Christ, my Creator, and he told me that I was being given a second chance at life, and I didn't take any of it for granted and and the for the first time in days, I fell into a real deep sleep. My fever came down, and when the nurse came in, she's giving me more intravenous antibiotics because I've been so sick. And I told her, I just had this knowledge, like I said, you can give me every single one of these antibiotics, but not this one. It's killing me. And she thought I was a fruitcake, you know, she's like, this is the only thing saving your life. We thought you were going to be gone. And I'm like, No, I can have every one of these, but not this one. And fortunately, I had a doctor who had patients who'd had other experiences, and he listened and he says, well, we might as well take her off this one. She's on the rest of these. And because of that, I was able to walk out of the hospital in the next 24 hours under my own power. So
 
</strong>Michael Hingson ** 18:25
did they ever decide that you were allergic to it, or explanation
 
<strong>Bridget Cook-Birch ** 18:30
deeply allergic to one of those intravenous antibiotics? The moment they took me off, I started doing better. Wow. So it was pretty crazy.
 
</strong>Michael Hingson ** 18:41
Yeah. Well, you know my experience from Thunder dog, where I heard God's voice in in chapter 10 of thunder dog, and that was as real as it could get. And it's one of the things that led me to believe that when one door closes, a window opens, as Alexander Graham Bell once said, and the whole point is that there are things to do, and I didn't even worry about trying to figure out what they were what I needed to do was to look at opportunities as they came along and Do something with them. Of course, the next day after September 11, so on the 12th, Karen, my wife, said, You want to really call Guide Dogs for the Blind and tell them what happened, because several of them had visited us in the World Trade Center. So I did, and that led to the Director of Public Information wanting to do a story. And also she said, you're going to get visible on TV, I bet, where do you want to be first? And I wasn't thinking so. I just said, Larry King Live. And on the 14th of September, we had the first of five interviews on Larry King Live. And you know, the issue is that, again, that led to people starting to call and. And saying, We really would like you to come on and speak to us and talk to us and tell us what we should learn about September 11 and such things. And so I decided to start doing that. And I realized if I could tell people about what happened and teach them how to move forward from September 11, if I could teach people more about blindness and what guide dogs are all about and such than it was worth doing. And that's exactly what I did, and I've been doing it ever since. And then the pandemic came, and some things changed, but we continue to move on. And now I'm actually starting to ramp up speaking again, and looking for more speaking engagements to to help with the the income process, because not ready to retire yet, and don't have the money to retire yet. So anybody who needs a speaker out there, I'd love to talk with you about it. But you know, the the issue is that God gives us the opportunities, and that's really important to deal with. So anyway, I think we really do need to look at opportunities that come. And I really appreciate you talking about what you experienced, because it certainly told you that there's more to do. And I think that for all of us, there's a lot more that we can do, if we would but listen and and ponder and think about and look at what's happening in our lives to be able to move forward.
 
<strong>Bridget Cook-Birch ** 21:36
I would agree with that 1,000% and hopefully it doesn't have to take a Mack truck or a near death experience for us to recognize like, what a gift life really is and what a gift our story is, and how we can serve and support and lift one another.
 
</strong>Michael Hingson ** 21:55
Yeah, absolutely. And I think it's really important that we do focus on the stories and so well, tell me a little bit more about you and stories. You you believe that words can change the world and that we all should be telling stories. Talk more about that, and also just about the whole idea of when we're talking about stories. Do we really want to talk about the stories that limit us, and do we focus on those, or the stories of possibilities, or does it really even matter?
 
<strong>Bridget Cook-Birch ** 22:30
Oh, I'll tell you what it does matter. I've seen it over and over again, but I'll tell you a little history of how I discovered that. Uh, so after my near death experience, my husband and I moved to Denver, Colorado, and I had the opportunity to work as a PR consultant for a company called community learning centers, and I got to interview high risk kids, gang youth and others, but especially the ones who had turned their life around. And I was listening to stories that so different from how I had grown up that I was fascinated, but I also saw how the stories that we tell ourselves are the most important stories, and I began to see incredible patterns from that, and from that, I thought I would write a fictional book, like a story of forgiveness and redemption, and was even writing this book and and then I had a dream about this book, but it was different than what I had been writing. And in my dream, the book was about, you know, a gang, gang member who had left his gang had a huge price tag on his head, and in the dream, it was a skinhead. And I didn't know anything about skinheads, because the the kids I worked with in Denver were Bloods and Crips and we stra Familia and several others, but not any white supremacists. I had to do all kinds of research and discover their ideology. And then, you know, it was fascinating. Michael was to to have this dream and have to do this research find out more. And then I come across this guy's website, and he was looking for someone to write his life story that I had been writing from this dream. So to make a long story short, I recognized something guided and divine about stories, at least in terms of of where I was finding them, because they continued to find me. And a woman read his book and and she reached out to me, and she said, You know, I think if someone could take a story of darkness and create something of hope and healing, it would be you. And then she told me that she was the. Happy Face serial killer's daughter and asked if I would write her story. And I gotta tell you what. You know, it was difficult enough for me to write the skinhead story, but I learned and grew so much so I wasn't afraid of the story. I just didn't know how I was going to write something of hope and healing about a serial killer's daughter and and then I interviewed her, and I also received a lot of just inspirational downloads on how to write the book and, and I will tell you, because we chose to be of service. And I think this is really important for anybody who's choosing to write a book, is who are you writing to and how do you want to reach them, because when you choose to write a book to be of service, especially in non fiction. You know, in fiction, there's all different reasons to write education and entertainment, but in non fiction, we have, we have different levels that we can go to and and we chose to be of service. And I think because of that, that book did extraordinary things, and continues to it was on Oprah and Dr Phil and CNN and Good Morning America, and it still remains in the top true crime. And it's transformational true crime, because it was not only the victim story, but the rise of Melissa from victim to Victor. Now she's a producer in LA she's been doing tremendous things. I'm her biggest fan, except for her family and and I gotta tell you just that writing that book and seeing what could happen with a story that could change the world, it changed me and and it made me more open to seeing how one person could change the world. And I got to write my next story was of a woman who was the 19th wife of 65 women right here in our country, and she got married to the Prophet of the FLDS Church, which was an extreme organization, and and they were trafficking children in the name of God. And there were a lot of good and innocent people in that group, and then there were nefarious leaders. But I saw the power of this one woman, Rebecca Musser, to help dismantle an organized crime unit in the name of God, and she put Warren Jeffs behind bars for life plus 20 years. And it wasn't all her. There was a huge team. And there was these amazing you know, like attorneys and Texas Rangers and AGs office members, you know, down in Texas, and they all work together along with other witnesses. But she was a primary player. And what was really cool about that, Michael, I'll tell you, is, is Warren Jeffs had outlawed the color red because that was supposed to be the color that Christ would wear when he came again. And so none of his people were allowed to have red cars or red toys or red clothing. And every time that Rebecca testified more than 20 times in a court of law, she came Sasha and in and in some sort of red which I loved, because it was her way of telling this, this man who said he would break her, that she you know, that he did not break her and and it was really lovely. But the last time she went to testify, she had to face Warren Jeffs on her own because he had fired his attorneys. And I know that she was petrified on the inside, but she she comes into court, and she's wearing this beautiful red suit, and she turns around to be sworn in at the end, sees the galley, and I'll never forget, because I was sitting in the galley watching her, and the whole galley was filled with with red red ties on the Texas Rangers and red flowers and women's hair and, you know, red dresses. And I, I witnessed firsthand the power of one woman to change the world again. And ever since then, I've just been recognizing more and more things about story, and I've written some really incredible books since then. But I wanted to share a quote with you, because you asked about, you know, the stories that we tell ourselves, and another author that I love. He was a professor, Harold Goddard, and he said the destiny of the world is determined less by the battles lost and won than by the stories it loves and believes in. And my question to the world is, so are you? Are you going to let. Those stories that you love and believe in be stories of limitation or of possibility. And I've been able to see what happens when someone says, All right, I'm gonna begin to tell myself stories of possibility.
 
</strong>Michael Hingson ** 30:17
How true and so eloquently said. And the the issue is that we we limit ourselves. I've told people on this podcast a number of times that I used to always say to myself, I'm my own worst critic when I'm thinking about things. And I realized over the last year, wrong thing to say. We need to get out of the negative mindset so much in most everything that we do, and I now say I'm my own best teacher, because in reality, I'm the only one who can teach me things, people can offer and give information, but I'm my own best teacher, and I should approach everything that way. And I think more of us should really approach life from a learning and an adventure standpoint, because life really is an adventure, and it's there to give us the opportunity to learn. If we but we'll do it,
 
<strong>Bridget Cook-Birch ** 31:10
I would agree 1,000% it is an adventure, and I think, I think a lot of us will stay in this just just barely getting by, you know, scraping by, whether it's physically, mentally, emotionally, spiritually, financially, that we hold ourselves in in a box and we're afraid to venture out in the last few years like I love that you realize that people needed a way to overcome fear and really be able to face it and lean into it. And the last several years in our country, we've we've just been facing some things that have made fear come straight up in our face. I think there's a reason for that. I think all things happen for a reason, and it's time for humanity to be able to move beyond fear and to use it as a tool, as you mentioned, but but also as a stepping stone to so many greater things, including, you know, not not having to tear one another down. We've, we've been very territorial, and some of that is, you know, 1000s of years in our DNA of creating an us versus them so we can protect ourselves. And, you know, we've, we've held a lot of judgment for others, but there's this unique and beautiful thing that happens when we let down our walls. And yeah, we still need to discern. We need to, you know, if somebody tells us who they are, we need to believe them. But I also think there's so much good in people, and if we can begin to lift one another up, all the boats rise together, that humanity has some really exciting things in store.
 
</strong>Michael Hingson ** 32:57
We have been experiencing in so many ways from some of our political leaders, and I sort of put leaders in quotation marks, but we've been seeing so much fear. And the other thing is that a lot of people say, Well, I trust what this guy says. I trust what that guy says. And my response is, why do you trust them? Well, because he talks to me, he says what I want to hear again, whoever it is that they're talking about, and my response is, and where it gets back to the whole issue of fear is, how much of it do you verify? And it doesn't matter what political side you're on, how much of it do you really think about and analyze and really look at what one person or everyone is saying right now, I'm in California. We have the the one of the Senate races going on, and there are two major Democrats running, and one is Adam Schiff, who was involved in, of course, the whole issue of the investigation of January 6. And the other one is a woman named Katie Porter. And Adam Schiff's commercials oftentimes talk about, well, they play segments of speeches, and they do other things, and they talk about his accomplishments. And Katie Porter talks about, she doesn't take political PAC money, or federal or large corporate PAC money and other things like that. And when I heard a few of the commercials on both sides, I step back and I say, what is this person really done? Why do I want to vote for this person just because they don't take PAC money or what have they accomplished? What have they done to show me that they're truly going to be able to make our world better than than it is? And I think that it's my obligation as a voter to really look at that. And again, it doesn't matter whether it is in the Democratic side or the Republicans. Side, we really have to analyze, and if we do that, we won't be nearly as fearful of so many things as we are today.
 
<strong>Bridget Cook-Birch ** 35:08
I would agree with that. I'm I love what you have to say about that, because a lot of things have to do with tearing one another down, or, like you said, the fear based. But you know, what is someone's track record in building something, in creating something. So that's a very good point. Michael,
 
</strong>Michael Hingson ** 35:29
well, I think that we we really need to look at more than just listening to words. It's our job to to think about, to synthesize, to internalize and come up with answers based on everything, rather than relying on what some people say. I love all these conspiracy theorists all over the place are are so amazing. And you know, I don't know what to say, other than prove it, and
 
<strong>Bridget Cook-Birch ** 36:03
right know is that they know how to use the power of story. They just happen to be using it to tear people down. And if we're not careful, we can get sucked into a rabbit hole. And I love what you said, like more than words. What are they doing? But also, I think it's important for us to do our own research, not believe something just because everybody else says it. In fact, Michael, I had a funny experience last, last year, the year before, when some of these conspiracy theories were really hitting some high points. And there was a lot going on in terms of of human trafficking and and some of these world power theories on that. And, you know, we found out some of these were true in terms of of, you know, some high profile celebrities that got in trouble, when, when some things were going down. But was interesting because I I found out that I was on a hit list that was going out to many people that were going down these rabbit holes of conspiracy theories. And I was grateful that they were trying to do the work, but they accidentally put me on the other sheet, like, here's the enemies that we're going to go after, and then here are those people that actually will do the journalism and the research, and they'll help to bring it down. And I was supposed to be on the journalism and research and writing books that will help to bring you, know, bring down some of these monolithic crime units, and I ended up being accidentally put on the other list. And luckily, a friend of mine said, whoa, whoa, wait a minute before they publish the list. And she says she's actually see supposed to be on the on the other list. But I thought how quickly my reputation could have been ruined a split second, and that that is happening all across the United States, all across the world, and so that's why we have to stand for our own stories, because sometimes we're going to be put on the wrong list, or someone's going to hate something that we have to say. But But I also think it's, it's really important for us to take a stand for something. You know, we're really good at taking stands against things. But what are we what are we good at taking a stand for?
 
</strong>Michael Hingson ** 38:35
Yeah, so tell me, what do you think the deepest need is that humans have, and what do stories have to do with it?
 
<strong>Bridget Cook-Birch ** 38:44
I honestly deep question. It is a deep question, but it's cool, because I get to see it every day. So I'm glad that you asked that the deepest need that I see humans need is for significance. They need to know that they're here for a reason, that they're wanted, that they're needed, that they're seen and heard and valued by someone, and stories can go such a long way in doing this has to start inside of us, because whatever stories we're telling ourselves, we write the script for other people to treat us that way. I see that over and over as well. But then there's also, how do I present myself and my stories out in the world. Doesn't mean that everybody has to write a book or be a best selling author, but every day, we tell stories. We tell stories to ourselves. We tell stories to our spouses. We tell stories to our bosses and the people that are in our chain of command, or our associates. We tell stories to the the grocery clerk, and and and stories are really remarkable in their power. We were just talking about conspiracy theories, and I think we're seeing some huge things happening the last couple years in Russia too, how Russia was able, just like we've seen in the last several World Wars and other altercations, where propaganda could sway an entire nation to go up against their neighbor, who a lot of them were family members, and to believe lies about that neighboring nation. And so stories are relevant. They are important. Ever since we were around the campfire, you know, as early education of humans took place in the storytelling. At that point, we learned our roles, our responsibilities, what was possible, what we believed was impossible. And the beautiful thing is that we continue to show that we're way beyond what we once thought was impossible, and now the question is, is you know, what are we going to do with it? But stories are vital to humankind,
 
</strong>Michael Hingson ** 41:13
and we should appreciate them and love them and and use them to allow us to teach ourselves more things. You know, you talked earlier about fiction isn't so much about service. And I'm not totally sure I would say that. I think that the Yeah, fiction is intended to entertain. So a lot of non fiction, but, but the issue is, I think of books like the Harry Potter series, which really are so inspirational and offer so many lessons that all of us can use. And the reality is, some people say, Well, yeah, it's fiction. Well, really, so what? How many times do we hear about people who have done so many things that no one thought they or anyone can do. And one of my favorite stories is, of course, it was said for many years that no one could break the four minute mile. You would die before you could make the break the four minute mile, until Roger Banister did it in what 1956 I think it was, or 57 and then everybody started to do it, but people said that he would die before he would be able to do that, and it was a medical impossibility. But the reality is, he believed that he could, and he did,
 
<strong>Bridget Cook-Birch ** 42:33
I agree and and how beautiful that, that all of a sudden, he broke that entire barrier of beliefs for people. And I love that you mentioned Harry Potter. I love JK Rowling. I do too. I love what she's created. And she's done what a lot of people considered impossible, you know, a single mom with a little baby and that she had to care for, and she's riding on cocktail napkins, you know, on the train rides and and doing things. And she did something so extraordinary and reinvigorated an entire world, children and adults to want to read again. And how, how beautiful that is. And you're right, there's, there's so many lessons and other things and she does more than entertain, and I would agree with that. I also just want to share too that, you know, our world has changed quite a bit, and in which the literature for young people doesn't include as many of those profound elements of lessons and morals and friendships, and what do we do? There's a lot of darker elements to our entertainment for young people. And the one thing that I would caution in that is I can't tell you how many people you know who I've helped with their stories and write their books and other things, and they were heavily influenced by the media of that time, in that day. And so, you know, it's one of those things where I still think it's important for writers to be able to influence young people towards believing in themselves, believing in possibilities, and to believe that light can be greater than the darkness. I think we all need that right now.
 
</strong>Michael Hingson ** 44:28
I love Stephen King. I think he's a very creative writer, but I don't like to read nearly as much of the dark stuff as I used to. But I also think that he, like so many people, demonstrates a lot of creativity, especially in some of his earlier books, in a lot of different ways. And so I can appreciate that. And I think that any good author is one that you have to look just beyond the words to. What's going on in the story, what kind of creative things that that they bring to it. And he clearly is a good storyteller.
 
<strong>Bridget Cook-Birch ** 45:08
He's extremely talented. Yeah, he's jealous as I am, but charts talented, that's for sure, jealous
 
</strong>Michael Hingson ** 45:15
as I am. And, you know? And then there are others. Go to the Western Louis L'Amour and Zane gray. Now, Zane Gray, of course, long time ago, but one of the neat things about Zane Gray was, and is, with his stories, he's so descriptive, he draws you in and makes you feel like you're in the country he's writing about, and he talks so much about the land in the country that he he makes you feel you're there, which is so cool.
 
<strong>Bridget Cook-Birch ** 45:46
Oh, that's neat. I you know what? I've not read a lot of Zane Gray. I think only one or two of his back in the day, but I read a lot of Louis L'Amour Yeah. Also add Zane gray to my readers list.
 
</strong>Michael Hingson ** 45:58
I keep looking every so often, in case I find that there's a little and more book I haven't read because I really enjoy his writing. And yeah, a lot of them are all the same sort of basic plot, but, and it's the but, it's the difference, and his stories are all so good,
 
<strong>Bridget Cook-Birch ** 46:14
yeah. And it's interesting about Zayn gray too, finding out that he was a dentist, and always wonder like when he was working in people's mouths, was he, was he crafting plots and storylines, and, you know, other things, I think, and
 
</strong>Michael Hingson ** 46:29
telling stories? Yeah, now you mentioned once that Warren Buffett has an interesting quote that you think is extremely valuable. What is that?
 
<strong>Bridget Cook-Birch ** 46:38
Well, Warren Buffett, as as most people know, has been this incredibly influential business leader.
 
</strong>Michael Hingson ** 46:47
Talk about being a bright and creative guy, a bright and creative guy who's
 
<strong>Bridget Cook-Birch ** 46:51
who's worth so much more than any of us can not any of us, but many of us can conceptualize. And one of the things he's famous for teaching is, you know, if you want to be worth several times more in your lifetime, learn how to express yourself on paper and in person. So he truly believed in the power of story, and I think we've seen that through some of the smartest CEOs of our generation have been the creative storytellers, you know, the ones who who recognize the power of story, and then we're able to put that together. Apple is one of those, those fabulous examples of, you know, when they would fail and then when they could succeed spectacularly is when the storytelling got as good as the technology. The storytelling beam even better than the technology for that particular year, but they've been able to shine because of it.
 
</strong>Michael Hingson ** 47:57
Well, when Steve Jobs really started expressing his vision and talking about what a piece of technology should do and could do, and motivated people to then make it happen. That's so important, I think in an organization,
 
<strong>Bridget Cook-Birch ** 48:15
I think so too. I think so too. And I think we're going to be seeing more and more of that, and sometimes we see when, when some of these leaders fail, you know, they they tell too big of a story, and they can't manage the expectations, or they fall flat in the storytelling, or they hurt someone in the storytelling, which actually ends up not doing them good in the long run, but I think what's important is, can you be inspiring? Can you motivate? And can you be your word when you're when you're choosing to use those stories for for a greater good?
 
</strong>Michael Hingson ** 48:55
Another thing that's coming up, and I was going to call it the elephant in the room, but that's not fair to it. It's not fair to do that. But what about the whole issue of AI and chat, GPT and so on? Where do you see that that fits into the world today and going forward?
 
<strong>Bridget Cook-Birch ** 49:11
Well, that's a fascinating question. And you know, who asked me this the most are some of the young people when I'm on their podcast and I sound so old, like a grandma, and I am Grandma, you know, I'm a Mimi but, but the but these young podcasters, they want to know too, like, hey, you've been around the block. What do you think about AI? And I'm going to tell you something. There's some people who are completely against it, and they feel like we're going to hell in a hand basket really quickly because of AI and and then there are those who are saying, Hey, this is the end all, be all. And, you know, we shouldn't, and couldn't be doing anything without it. And I'm going to tell you, I'm I'm in the middle. I'm going to tell you why. Um, the reason I think that there is merit to AI is that there's certain things that it's going to do so much more quickly for us. It's going to help us with ideas, and in terms of writing, it's going to help us edit more quickly so we can communicate better. Where we run into trouble is if we're asking AI to be our brain, to be our creativity, to be our thinker. And sometimes people get really nervous about that, because they think kids will use AI and that they won't think on their own. But I will tell you this, the kids I've been seeing, even the young ones with AI, it sparks their imagination greater. They're asking smarter questions. They're wanting to see more. They're coming alive with a fire of creativity. They're not relegated to, oh, you couldn't spell a word to save your life. Well, this will spell the word for me, but I want to tell this story, and I want the graphics to look this way, and I want to create a movie and and it it enables the human imagination to take off. All I would say is, don't let it be your brain.
 
</strong>Michael Hingson ** 51:13
I had the honor to talk with someone a couple weeks ago, a gentleman named Glenn Gao, who's a e business coach and supports AI a great deal. He would agree with you and and me, by the way, I believe the same. One of the things that that he said was that he went to a company who wanted his coaching, and they talked about AI, and one day the CEO called his major people together and said, Take the day and study AI and then come back to my I think it was, the next day, and tell us how we should incorporate AI in one way or another, chat, GPT or whatever, into our business. And the creative, incredible ideas that people came back with the next day totally astounded the CEO, and they put things in place, and it improved the company a great deal, because the idea still is it shouldn't be the job of artificial intelligence, I think, no matter how advanced it gets, to be the end all and be all, as you said, it is Still something where I think there's a component of us that we're not going to be able to to create in the near future. Dr Ray Kurzweil would say, We'll join the human brain with with a computer, and that will change all that. I'm not convinced of that. And I know Ray, I used to work for him. I think that the reality is that artificial intelligence is a tool, and I think in the classroom, if teachers embrace it correctly, what they will do, if they think that students are starting to really use it to create their papers is teachers will get more creative and say, Okay, class, everyone's turned in their papers. Now I'm going to call on each of you, and you have a minute and a half to defend your paper in front of the whole class. I mean, there are ways to deal with it, to make sure that the students are really still doing what they should do. And I've used chat GPT to help compose some things that I've worked on. And for me, I get all that I can, I think, from the artificial intelligence system, and then I turn it into my own work by by changing things, adding things that AI didn't catch and I know making a much better article because I started using something else to help me, and I just view it as a collaborative effort, a team, and AI as part of the team.
 
<strong>Bridget Cook-Birch ** 53:53
And sometimes it can provide a really valuable framework for the imagination to take fire. So I, yeah, I'm with you on that. I think that there's a lot of beautiful things that can be used for
 
</strong>Michael Hingson ** 54:08
and I think over time, we'll realize that it's, it's such a big hot issue right now, but, you know, the internet was a big hot issue, and we still have the dark web today, and it's it's there with us, but people, by and large, have now accepted the value of the internet and what it can bring I have always believed it's a wonderful treasure trove of information, so I have a lot of fun exploring the internet. Haven't ever been to the dark web. Don't know where it is, and if I ever found it and I discovered it wasn't accessible, I'd see who I could go off and sue because they didn't make it accessible, but that's another story. That's my conspiracy for the day.
 
<strong>Bridget Cook-Birch ** 54:47
That's your conspiracy for the day. I've hired private detectives to go on the dark web to research situations for safety for my authors. But that's as far as I've gone.
 
</strong>Michael Hingson ** 54:58
I have. No idea how to get to the dark web or, you know, I mean, I can conceptually, intellectually understand the process, but would have no idea where to go to find it. So I have to, you'll have to tell me when we're done here. I've always been curious, but I hear what you're saying. And the reality is that the internet and AI are two tools that can enhance what we do so much, and I think people will eventually recognize that and will become better for it.
 
<strong>Bridget Cook-Birch ** 55:34
I think so too, and again, I just think we have to have faith in each other in humankind and in our own imagination. Yeah,
 
</strong>Michael Hingson ** 55:45
we just have to work on it, and we have to recognize and think it through and then take action. And we can learn to do that very well. I love to tell people, the best thing I think anyone could do is to take time at the end of the day and while you're falling asleep, think about what happened that day. Think about what worked, what didn't work, and even what worked, what could you do better with it? I never talk about failure, so the things that didn't work aren't failures. It's a learning experience, and we grow from it. And I think we can do that, but I think that it's what we have to do to become better than we are, and we can do that every single day, which is, for me, such a cool idea, and what I like to do. Well, what are some of the problems that you think exists in the world today that we as individuals can change?
 
56:34
How's that for a general
 
<strong>Michael Hingson ** 56:36
question, for you question,
 
</strong>Bridget Cook-Birch ** 56:37
Michael, Well, honestly, it's, it's pretty crazy. It's pretty wonderful. I I remember sometimes that I have felt helpless in the world when something has happened, particularly like in terms of of humankind, right? Sometimes there was a crime committed, and I felt helpless. Sometimes there was like a school shooting, and I felt helpless, a world disaster, and I felt helpless and I wanted to serve and do something in some capacity, and then I get asked to write a story, or I get asked to help an author, and it's just like God brings me a story to show for one thing for me to let down my judgments and and to see that there are so many solutions out there. So one of the things I'll I'll just say, is that you at talk about conspiracy theories, there is an author that I'm working with who has this tremendous story, and I can't tell you all about it today, but I'll, I'll be singing his praises to high heaven in in a few months. But what I will tell you is he had to come across one of the the roughest and nefarious conspiracy theorists of our time, and and he learned to own his voice, and he learned to be able to tell the truth In a really beautiful, extraordinary way, and part of that was was creating something that made other conspiracy theorists think twice before they were going to tell lies about individuals or families just for their own agenda or to make their own money. That's powerful. You know, when someone can use their own personal story to bring down a conspiracy theorist who's making millions of dollars based on those conspiracies that that tells you, again, the power of one person. I'm seeing world leaders do extraordinary things in terms of, how do we lift one another on the planet? How do we take care of our planet? As you know, nature is so important. Animals are so important. How are we going to take care of that? I love that you are one of those authors who in terms of accessibility and making sure that that people are being taken care of in all their forms. You're you're one that brings solutions. So I love that. Can I share story?
 
<strong>Michael Hingson ** 59:29
Oh, sure.
 
</strong>Bridget Cook-Birch ** 59:31
Okay, so one of the things we've been facing, as we've been discussing, is the last several years, this predilection for humankind to tear down one another in our fear. And I had the opportunity to work with an extraordinary person. His name is Gary Lee price, and he faced a lot of that tearing down when he was a child. He had. A mother and stepfather who he lost through murder suicide on an army base in Mannheim, Germany, and he and his baby brother were shipped from the frying pan back into a couple of horrific situations, and Gary himself faced all kinds of abuse, the worst kinds of abuse and and really a slavery in his own house and, and part of it was because the adults were working nights and they didn't know that he was being tortured and abused. And instead of becoming a horrific, violent, bitter person, Gary found God, and he found art, and he became a very famous painter in his area by the time he was in high school, but was when he found this three dimensional miracle called clay that all of a sudden his imagination took flight literally, and he's, to this day, created 1000s of sculptures that lift humankind, and they're in corporate offices and arboretums and churches and outside the Vatican and in the Hong Kong library like they are all over But in terms of solving human problems or inspiring our solving of problems. Gary was asked to create a symbol that was inspired by Dr Victor Frankel. And you know who that is, right? So he had survived four Nazi concentration camps in three years, and he lost his entire family to the gas chambers, into illness and and he got out, and he wrote this extraordinary book, Man's Search for Meaning. And in that book, eventually, and also when he would teach in the United States, he would say, you know, in the United States, it's wonderful that you have the Statue of Liberty on the East Coast. And he said, but in Vienna, we learned that that Liberty itself is not the only answer. You need to have responsibility, because without responsibility, there is no liberty. And you know, he'd seen irresponsibility and anarchy and dictatorship and annihilation. And so anyway, Dr Stephen Covey thought, wouldn't it be awesome to honor Dr Frankel with creating a symbol of the statue of responsibility, and Gary created this symbol. And after everything he'd been through as a child, when he was thinking, what is a symbol that can inspire all of humankind? And it was the symbol of one hand reaching down to grasp another to lift it up. And he says, Sometimes we're the hand reaching down, and sometimes we're the hand reaching up. And here's the COVID, Michael. In our lifetime, in fact, very soon from now, we will be seeing the beginning of the building of the statue of responsibility, and it will be 305 feet tall to match the Statue of Liberty, and it will have interactive museums and discussions for children, like, what does responsibility mean? And there's, there's many other things, but this is one of the ways that stories can change the world for the better, and symbols and art and imagination can lift us rather than destroy us,
 
<strong>Michael Hingson ** 1:03:47
and it should be that way. Well, tell me you've written a number of books that have become bestsellers. How does that happen that they become bestsellers?
 
</strong>Bridget Cook-Birch ** 1:03:58
Well, it can happen a number of different ways, especially you've probably noticed, but publishing has changed tremendously over the last 20 years. Yes, and there used to be a time when traditional publishing was pretty much the only way, and there were a few people who wrote books and and and they would do their best to get it out there. And if it was accepted by traditional publishing, it was such a glorious thing, but most people only sold between 250 and 300 books in their lifetime. And then we had the advent of Amazon, and then we had the advent of self publishing, which I'm not going chronological self publishing, it's been around for a long time. Vanity press, also for a long time, and also indie publishing, which helps to create every service you would get through traditional publishing, but you get to keep your own intellectual property and most. Of your proceeds, rather than the lion's share going to traditional and I've had the luxury and pleasure of being able to work on all sides of that like my first two books were published through a small publisher who took a chance and shattered silence when it was on. Oprah became their number one best seller for two years in a row. So it was a win for them, and it was a huge win for me. And then my third book, when it came out, we had a New York agent, and she negotiated an incredible deal with a chat and Grand Central publishing, which was one of their publishing labels underneath a shet so one of the largest publishers in the entire world, and I got to see all the beautiful machinations that New York publishing offers, all the services, all the wonders of that and the credibility that goes along with it, and and also, since that time, I've also been able to help people with national and international bestsellers on Amazon, and that's a different ball game. It's different than a New York Times or a Wall Street Journal bestseller, and it has to do with there's there's two aspects of it is, number one, making sure that all the information is set up well, and that you're in the right categories, and that you're being seen and being visible. And then the other part of the strategy is that you know, you get everyone that's in your inner circle and anyone and everybody in your family and friends and everything else, to purchase your book on the same day, close to the same time, because it raises your visibility in the ranks. And you want to become a hot, new best seller on Amazon. You want other people's eyes to be able to see it. And if you're lucky enough to have an international team, then you can often become an international bestseller and be seen in countries like France and Australia and Canada and and other things. So it's it can be a game and and you've gotta be careful, because in every every industry, they're scammers, yeah. And in terms of of indie publishing and self publishing and traditional publishing, there are scammers out there, and you've got to watch it, but it's it's a smart and fun business. Part of the business strategy in terms of pre launch, launch and post launch, you just need to make sure that you're working with reputable people who care about the longevity of your book, not just a flash in the pan, but something that's going to serve people and have a ripple effect, you know, you hope for 50 years from now, right? And that someone halfway across the world can be absolutely inspired by your book, yeah.
 
<strong>Michael Hingson ** 1:08:01
And whenever I get comments from people, even today, some 13 years later, and I think that will continue to happen. But who say I read your book and it's it's such a joy to hear that I'm able to help inspire people and show them something, because it's about it's about them, it's not about me, and that's really the way it should be. Well, last question for you, what's one thing that you would advise someone who wants to write a book for the first time and maybe is a little bit reluctant to do it,
 
</strong>Bridget Cook-Birch ** 1:08:39
so fiction or non fiction? Yes. Okay, I usually have a little different answer, but I will tell you this for whoever your main character is. So if it's non fiction, that main character is going to be you. If it's fiction, you will have an aspect of yourself in that character, but I highly recommend that you put together a chronological timeline, because every good story has backstory, and then it has the current story, and then it also has where you're taking the reader and the journey that you're taking them on. And a lot of times when we're thinking of stories, or writing stories, or writing about our own stories, we'll take down little bits and pieces, but we don't always remember the order in which they happened, or why we reacted a certain way, or certain things happened. When we put together a chronology for our character, there's so much magic that happens. You see patterns of story like, oh, we had this conversation, and then he said this, and I reacted this way, and then I got this phone call, and I said, Yes, and all of a sudden we realized, wow, there were five things that raised the stakes, that built up the tension, that. Created a change in the decision and a commitment to that change, or whatever it might might be, and we understand ourselves better, or we understand our characters better, but we can also tell a much better story to our readers,
 
<strong>Michael Hingson ** 1:10:20
makes perfect sense. And as I think back on thunder dog, although I didn't up front specifically thinking the way you're talking about that is the way the book actually ended up not only being written, but I had the tools that really did go in chronological order. So I was guided to do it, I guess, but it was a lot of fun, and certainly now with the new book, live like a guide dog. We, we definitely spent a lot of time on making sure that it that we did things in a very chronological way, and looked at it a lot of times, kept going back over it to make sure that we were making it everything that it could be. So I hope it comes out and is a good book,
 
</strong>Bridget Cook-Birch ** 1:11:05
beautiful. Well, knowing you, Michael and your level of storytelling and what you've been able to do with story since thunder dog and your podcast, I can't wait to read this one.
 
<strong>Michael Hingson ** 1:11:15
I only wish that I was the guy who first said a long time ago, in a galaxy far, far away. But okay, I know someone else took it first. Someone else took it first.
 
</strong>Bridget Cook-Birch ** 1:11:26
Can we just take that over and maybe have the royalties that come from that? Sure
 
<strong>Michael Hingson ** 1:11:30
and we'll spread a conspiracy that it was really us and not them.
 
</strong>Bridget Cook-Birch ** 1:11:34
There you go.
 
<strong>Michael Hingson ** 1:11:36
Forget 20th Century Fox. Well, Bridget I want to thank you for being here. If people want to reach out to you, how do they do that?
 
</strong>Bridget Cook-Birch ** 1:11:45
Well, thanks for asking. I welcome people to reach out to me, and I love to hear people's stories so you can find me on your inspired <a href="http://story.com" rel="nofollow">story.com</a>. That's your inspired <a href="http://story.com" rel="nofollow">story.com</a>. I'm also on Facebook and Instagram, Bridget Cook, Burch the book whisperer, and on LinkedIn as well. And I'm just really looking forward to hearing from you.
 
<strong>Michael Hingson ** 1:12:12
Well, great. I hope people will reach out and take time to interact with you, and I think it will be a good thing if they do it. So I want to thank you for being here, and I want to thank you all for listening in wherever you are. Really appreciate it. I hope that if you have any thoughts about today's episode and all the things we've talked about, you will reach out to me and let me know you can reach me. At Michael M, I, C, H, A, E, L, H, I, Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, O, N, all one <a href="http://word.com/podcast" rel="nofollow">word.com/podcast</a>, wherever you're listening, please give us a five star review. We really value that. We really appreciate it, and I hope that you you liked it well enough, and you liked what we had to say well enough today to do that. So definitely, wherever you are, hope that you enjoyed what you heard today and that you'll be back again next time to listen to unstoppable mindset and Bridget one last time. I want to thank you for being here with us.
 
</strong>Bridget Cook-Birch ** 1:13:21
Thank you, Michael. It's a pleasure, as always, to talk to
 
**Michael Hingson ** 1:13:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Book Whisperer with Bridget Cook-Birch</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1839b342-9ad7-4e9c-b612-e1c9e202e278.mp3?source=rss&amp;ext=asset.mp3" length="27089672" type="audio/mpeg" />
<itunes:episode>278</itunes:episode>
</item>
<item><title>Episode 277 – nstoppable UCP National President with Armando Contreras</title>
<guid isPermaLink="false">https://pinecast.com/guid/64fccabb-de07-4ac7-bc68-6335b35b19ac</guid>
<pubDate>Tue, 22 Oct 2024 10:00:49 -0000</pubDate>

<itunes:duration>01:07:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7f84c103-9772-4d13-b14b-77917694bf91/UM277-Armando_Contreras-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Armando Contreras is the National president and CEO of United Cerebral Palsy Inc. The organization has 55 affiliates, 53 of which are here in the United States and two are in Canada. Armando grew up in East Los Angeles and then attended college at the University of Southern California where he obtained a degree in Business Administration. Later he secured a Master’s degree in Divinity from the University of San Francisco.
 
Armando has worked both in the for profit world as well as for and with several nonprofit organizations. He tells us about all his life adventures including being a cancer survivor now for ten years.
 
Mr. Contreras and I have a great discussion about his vision for UCP which this year is celebrating its 75th anniversary. Along the way, UCP expanded services beyond just working with persons with Cerebral Palsy. As he explains, the same kinds of services required by people with CP also apply to persons with Downs and Autism.
 
I hope what Armando discusses with me inspires you as much as it did me. Please let me know what you think.
 
 
<strong>About the Guest:</strong>
 
Armando A. Contreras is the President and CEO of the Washington, D.C. and Vienna, Virginia-based United Cerebral Palsy Inc., one of the nation’s leading health associations providing vital services and advocating for the inclusion of people living with neurodevelopmental disabilities, such as cerebral palsy, autism, and Down syndrome via its 55 affiliates (53 in the U.S. and two in Canada).
 
A native of Los Angeles, Armando’s professional career includes having served as CEO of UCP of Central Arizona, President and CEO of the Arizona Hispanic Chamber of Commerce (AZHCC), Director of the Arizona Registrar of Contractors, and Executive Director of the Council on Small Business under former Arizona Gov. Janet Napolitano.
 
He was featured in Activator Magazine’s March 2021 issue (“A Servant Leader’s Faithful Journey”). In November 2016, Arizona Business Magazine recognized him as a top CEO in the nonprofit health sector. In 2015, Armando was named one of the most Influential Minority Business Leaders in Arizona. He was also the featured CEO in the December 2013 issue of Arizona Business Magazine, and the Phoenix Business Journal awarded him a Champions in Diversity award in 2012. Armando was a special guest on The Hill newspaper’s virtual Disability Summit, featuring policymakers, business and nonprofit leaders discussing ways to increase employment across the disability community.
 
Armando attended the Harvard School of Business Strategic Perspectives in Nonprofit Management program. In May 2001, he was honored to meet with President George W. Bush to discuss faith-based and community initiatives during a White House gathering on the topic.
 
Today, Armando serves on the Board of SourceAmerica. He is a former member of the Bishop’s Finance Committee of the Catholic Diocese of Phoenix, and he recently completed a term serving as a member of the Board of Directors of the Kino Border Initiative, a binational organization that promotes U.S.-Mexico border and immigration policies that affirm the dignity of the human person.
 
Armando earned a bachelor’s degree in business administration from the University of Southern California and a master’s degree in theology from the University of San Francisco. He also received certificates from the Indiana University School of Philanthropy and Harvard University.
 
He and his wife, Norma Contreras, live in Phoenix, where they are active in the community, particularly contributing their time and talents to faith-based social justice issues. The couple has three adult children and a grandson with another grandson on the way.
 
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another edition of unstoppable mindset where inclusion, diversity and the unexpected meet, and I won't go through all that again, it's inclusion because that means we include disabilities. Diversity typically doesn't, but the unexpected is what we get to deal with a lot as well. It's all fun, and we're glad that you're able to be here with us, wherever you happen to be. Our guest today is Armando Contreras, who is the president of United Cerebral Palsy, Inc, and I'm really anxious to hear more about that keeps keeps him, and I think a lot of us busy, and there's a lot of good stories and very relevant things to talk about regarding that. So let's get to it, Armando, I want to thank you and really appreciate you being here. Michael,
 
<strong>Armando Contreras ** 02:06
it's such a pleasure, and really it's an honor that I can be here on your show. So thank you for the kind invitation. Well, you
 
</strong>Michael Hingson ** 02:15
are. You're certainly most welcome, and Armando is one of those people who came to us again because of Sheldon Lewis here at accessibe, and he's he's keeping us busy, which is a good thing, and he's probably working on getting Armando to use accessibe, unless you already are with UCP. I haven't checked the website lately. Well, we
 
<strong>Armando Contreras ** 02:33
have. So we've already put in that, I believe, a plugin, and some of our affiliates are actually using accessibe as well,
 
</strong>Michael Hingson ** 02:43
which is cool, and it does a lot to help, which is, of course, what it's all about. Because accessibe, using AI, is able to do a lot of the work with the AI widget, not all, but a lot that needs to be done. So it's really great that you guys are using it, and I appreciate that and thank you for it, or on behalf of all of us at accessibe, yeah,
 
<strong>Armando Contreras ** 03:04
you're welcome. Well,
 
</strong>Michael Hingson ** 03:06
why don't we start as I love to do at the beginning? Why don't tell us a little bit about kind of the early Armando growing up and all that sort of stuff? Yes, so might as well,
 
<strong>Armando Contreras ** 03:18
yeah, the early Armando, growing up, was in East Los Angeles, in East LA so my father had a disability for most of his life. He had a he was in a car accident, and the doctors had said he would never work again. And right about that time when he had that car accident. I was born. I was the first, the oldest of three and my brother Louis and my sister Elizabeth. So life really changed for him, because he was middle class entrepreneur in Mexico, while he was American citizen. Then when he married my mom, then they moved over to Los Angeles, and eventually East Los Angeles, and that's where I grew up. I grew up pretty much in, you can say, in poverty. And while we were in a neighborhood called in Barrio, it's just a neighborhood of of, really, for the most part, a lot of good people. Our neighbors were fantastic, and we knew each other. So that was kind of like the beginning of many years of really, you know, experiencing disabilities with my dad and seeing what he had gone through. And it was a it was a tough, really. It was a tough. It was tough growing up, let me put it to you that way, for for many reasons. So then later, I got involved with the Catholic Church, Saint Lucy. Catholic Church in Los Angeles or a small town called City terrace, and that kind of that really changed a lot for me, as far as getting involved with community issues, getting involved in helping people, getting involved in connecting with the kind of the local issues that were happening in the city of Los Angeles, because those priests, those Catholic priests, were very involved in that, in ministries, and they went outside of the ministries to help community members, regardless if they were Catholic or not, what. And prior to that, I got involved as a musician. So I was a trumpet player, and I played trumpet at St Lucy's church for about 23 years. But then that that did something, something of sort of a miracle for me, because when I applied after going to a junior college in Los Angeles College, and then I applied to a dream university, USC, so the University of Southern California, and I think one of the big reasons that I got in was because of my community involvement, so that that led to a full scholarship, and that was quite the blessing for me, because there was no way that that we can afford me going to a private university. So, you know, that's kind of like, in the nutshell, my my upbringing, otherwise I would be here three days, you know,
 
</strong>Michael Hingson ** 06:30
yeah, what year? What years were you at USC,
 
<strong>Armando Contreras ** 06:34
I was there. I was there in 8085 through 87 ish, around that time? Yeah, around that that time? Yeah, I graduated in 87
 
</strong>Michael Hingson ** 06:46
that's that's much beyond my favorite USC football game, which was, how was it? I think Notre Dame was leading SC 24 to nothing at the end of the first half. You know, the game, I can tell by the end, it was 55 to 24 USC, which is the way it should be.
 
<strong>Armando Contreras ** 07:07
You know, SC had his great moments, and sc has had their challenging moments. Has Yeah. So, you know, last year, it could have been a better year for us. But, you know, we look to the future. And like I always say, don't fight on. So fight on
 
</strong>Michael Hingson ** 07:23
is right. My wife did her graduate work at SC I've never been to a football game there or anywhere, and one of these days, I'd love to go, but she just passed away in November of 2022 we were married for 40 years, but I've already been an SC fan before I married her, and one of my favorite SC stories is that the day we got married, we arrived at the church, and it was supposed to be a wedding that would pack the church. A lot of people wanted to come and see us get together, but the wedding was supposed to start at four o'clock, and like the church was less than half full on about 412 suddenly the doors opened, and this whole crowd came in, and the wedding went forward, only about 15 minutes late. Later, we tried to find out what it was that kept people away for so long. And what we heard was everyone was in their cars waiting for the end of the USC Notre Dame game. And since SC one, it was that God clearly was on our side.
 
<strong>Armando Contreras ** 08:25
I love that. Yeah, it's a great story. And my my sister, condolences for loss.
 
</strong>Michael Hingson ** 08:31
Well, thank you. You know she her body was just slowing down. She was in a wheelchair her whole life, and just in 2022, things were kind of catching up. And as I say, the spirit tends to move ahead of the body sometimes, and that's what happened. But she's watching somewhere, and if I misbehave, I'll hear about it. I'm not at all worried I'm going to try to be a good kid. But that's great that she did go to USC, and you said something else. I think that's really interesting to me, and that is that where you grew up, people were very nice and very friendly. And I think that is so often true, and a lot of times people stray into some of these areas and they think it's going to be horrible, and they they look for the worst, and they find it because they're not looking for the best. They're not looking to try to find friendly people and and it's so unfortunate that too many, too many times, we don't really look for the best in people. And unfortunately, then it comes out.
 
<strong>Armando Contreras ** 09:34
Well, you know, I I could only say great things about East LA and the barrio that I, that I grew up in, were there elements in there? Of course, sure you were, we were about a block away from from the gang activity, and you just had a choice, right? And thanks to my parents that were super strict, they didn't, they didn't allow me to make those kind of choices when I was younger. You know. To join the gangs, but that element was in front of you, you know, and some of them, some of the folks I still know today, some of them that were in gangs and stuff, now they've settled down. They have families, but I just have to say that there was a sense of community there where I grew up, even, even, or despite the elements that were around us. So yes, do I hear the negativity when they somebody mentions East Los Angeles? Yes, but I could, I have to say that even though we grew up in poverty and even though there was a lot of challenges for us as a family, I I really cherish the neighbors that were there. When I remember that the kind of those gatherings, we had nothing. So there was no we played, you know, with just a regular basketball or something. There was no communication via a cell phone or anything like that. Yeah. So, you know, I have only good things to say. And part of my upbringing there today, I realized that wow, I was I was working on a strategic plan without even knowing what a strategic plan was back in the day. Yeah.
 
</strong>Michael Hingson ** 11:17
Do you think that today it's harder, or there's more of that kind of activity, or is it just that people are now having their attention drawn more to it, and again, still, I think all too often deal with it in such a negative way. But do you think it's worse than it was?
 
<strong>Armando Contreras ** 11:36
I mean, if we're talking about, if we're talking about gang activity. I mean that still, I think, is just as prominent that today, unfortunately, than what it was this as it was back. You know, when I grew up in the night, in the 60s, I believe that leaders, community leaders, our representatives, really have to invest into communities, invest in education, invest in in jobs, right? Because people, naturally, some of them, will start looking for a way of making a living, and they may choose a different route. In addition to that, gangs and they become a family. So, you know, parents do need to, you know, also be aware of what their kids are doing, and support them and and nurture them and show them love, right? And because, if you really get to the bottom of it, and you start speaking to a gang member, she or he, there's underlining problems, and maybe comes from family. You know, there could be so many things that are happening, but I truly have a vision that that someday there's going to be more funds invested into communities like East Los Angeles, because a lot of great people come out of there, and I'm not talking about myself, but there's just a lot of good people, good hearted people, that really like to help their neighbor and others. When
 
</strong>Michael Hingson ** 13:10
I was selling in New York, when still living in California, and would go back and spend days at a time, I stayed at a particular hotel in midtown Manhattan, Near Time Square, and if I went out at night, every so often, somebody would come up and he would say, I'm one of the guardian angels. You're familiar with them? Yes. And he said, I'm with guardian angels. I want to walk with you. And I said, you know, you don't need to. And he said, I want to. And I didn't mind, but what I always felt and and experienced was if I treated people right, if I treated people like people, if I was I was treated like someone, and I didn't really need to fear any of the other kinds of things. Now, I'm sure there were crazies around, but in general, I really do think that if we would be a little bit more open to just accepting and not fear so much those things that we don't understand, or those kinds of communities that we're not as knowledgeable about, and I'm not so much thinking of the gangs, but just all the other communities, like East LA and watts and so on, we would be a whole lot better off, and we would learn to get along with people better.
 
<strong>Armando Contreras ** 14:31
I totally agree with that. I think it's building relationships, right, and getting to help and getting to know, you know, folks from different ethnicities, people with different abilities, right? It all comes together. Here is that, knowing them, respecting them, listening for understanding, and then building a friendship, right? And collaborating together. Um. For the betterment of humanity. That's what I believe, where it's at, and everybody has an opportunity to do that.
 
</strong>Michael Hingson ** 15:08
Yeah, and I just think that we, we, we somehow also need to get the politics out of providing the funds. And I don't know, it's just people have locked themselves into some very hard political decisions sometimes that that don't help the process at all.
 
<strong>Armando Contreras ** 15:26
Yeah? Michael, so yes, yes. Part of it is yes, taking out the politics, but the other part of it is bringing in the politics right? Is letting our our representatives, our public officials, and on the local level, on the municipality level, state level, on the federal level, to bring them in and know what the issues are, because we're all part of the fabric of society. Yeah, all somehow we do give, and we do contribute, and I don't, I don't care what ethnicity, what religion you are, if you if you have a disability, if you don't have a disability, we're all part of the society, and I believe that our representatives really need to know that and how we contribute in a very big way.
 
</strong>Michael Hingson ** 16:16
I think the biggest part is they need to be open to listening to hear that some do, some don't. And I am a firm believer in the fact that over time, all the issues that we need to deal with will get dealt with.
 
<strong>Armando Contreras ** 16:30
I believe so too, and I think those that those that don't listen to communities, for whatever reason it is that eventually somebody in their family or them may end up in that situation themselves, and then, you know, they'll begin to have that lived experience. But while they've had a chance to make a difference, and if they ignore it, then there was a window of opportunity for them to do something.
 
</strong>Michael Hingson ** 17:01
Yeah, well, and, and if they choose to ignore that again, I believe that things will will happen to deal with that, whatever it is, and hopefully it it doesn't a negative, horrible thing that has to happen to make them realize it. But I think in some cases, that has been what has occurred. But I have a lot of faith in the human race. Yes, so do I. Well, so you, what was your degree in from USC?
 
<strong>Armando Contreras ** 17:29
It was in business administration.
 
</strong>Michael Hingson ** 17:32
Ah. And did you go to any football games?
 
<strong>Armando Contreras ** 17:35
I did, yeah, good
 
</strong>Michael Hingson ** 17:36
for you. My wife did too. Yeah.
 
<strong>Armando Contreras ** 17:38
And, and most recently, most recently, I've gone to the last two USC UCLA games. So last year, it was great. It was fantastic. We were at the Rose Bowl at, you know, in UCLA territory this year, not so good. We were so good, not so good. We were at home at the Coliseum. And, you know, it didn't, it didn't work at a while, but it was a fun game. I
 
</strong>Michael Hingson ** 18:04
don't know, what do you think of the coach?
 
<strong>Armando Contreras ** 18:07
Um, I think that he's good, and I think that he will continue to be successful this year, this next year. I think it will be better this year. Yeah, I think so. And they got this young, this young man that showed up at the at the bowl game. I'm trying to remember Miller. I think it was Miller, and it was his name, and he showed up. He was a he, he did a fantastic job. And I do see a great future for him at USC and perhaps in in the in the NFL.
 
</strong>Michael Hingson ** 18:40
Well, it'll be fun. I know they got a new defensive coordinator and that they needed, so we'll, we'll see how it goes. But we won't bore everyone with football and our likes, but it's nevertheless, it's part of the world. So there you go, but then you went on to the University of San Francisco, right?
 
<strong>Armando Contreras ** 19:01
I did. So that was a few years later, and I graduated, I believe, in 2004 and I it was, it was something that drew me, and it was an opportunity for me to get a degree in Theology at a Jesuit university. So at that time, I was working for a faith based Catholic organization, a national organization called the National Catholic council for Hispanic ministry. And what we looked at overall in the United States were the issues of upper mobility for Hispanic Catholics for immigrants, or for our sisters and brothers that are immigrants, the issues that are happening with Hispanic families, education was a huge thing. You know, how do we how do we move, you know, our children that from, you know, grammar school to. Catholic high schools and perhaps Catholic universities were, yeah, unfortunate. Unfortunately, I have to say, is that there's not a whole lot of access, and we're the backbone of the Catholic Church, right? Because it's so expensive. So those were the things that that we were part of, and one of the opportunities that came about was attending the University of San Francisco and and I received, you know, I earned a degree in theology, master's degree, yes,
 
</strong>Michael Hingson ** 20:32
well, let's go back a little bit. So you graduated from SC then what did you do?
 
<strong>Armando Contreras ** 20:37
Well, then I had several jobs after that. I worked for a nonprofit in Los Angeles that helped people get jobs. And then after that, I believe, I went into a construction company as a contract administrator. I was here for maybe a year and a half or so, and then I went on for whatever reason I was interested in real estate. So then I worked for a corporation that did mortgage loans. And in that I met a gentleman who had his own real estate company, and then we decided to start our own real estate company. So I did that for about seven, seven years, and then I I got hired to work with this nonprofit, the National Catholic council that I just mentioned a little bit ago. I was there for about 10 and a half years. So I had I had a chance to travel around the nation and to meet with Hispanic Catholic leaders, lay leaders. I got to meet with religious orders of men and women from Jesuits, Franciscans, many other different orders. So it was, it was really a insightful time for me in those 10 and a half years about our church. And then after that, we moved from Los Angeles to Phoenix. And shortly after that, I got hired. Let's see here. I'm trying to remember the I got hired by governor Janet Napolitano, but I was her small business advocate, and in about 11 months, I moved into being a deputy director of a one of her departments, the Arizona register of contractors, and soon after that, I was on her cabinet. So I was honored to serve under Janet Napolitano when she moved to Washington, DC, because President Barack Obama appointed her as Secretary of Homeland Security. Then I moved on to the Hispanic Chamber of Commerce, here Arizona, Hispanic Chamber of Commerce. And then about a year later, then that's where I had folks come to me and said, there's an organization here that is the United Cerebral Palsy association of central Arizona. And I said, Well, I'm going to maybe put the word out and see who might be interested in that position, which was a CEO position. And then they said, No, we're looking for somebody like you. So to make a long story short, I got hired. And that was really a beginning of of a lot of things. I got hired not because I had the clinical background, or the researcher background, or that I had been involved with disabilities. I got hired so then I can take take that organization to another level, where they wanted to increase the revenues, they wanted to increase their brand awareness. They wanted to make sure that we had stronger collaborations in the community in Arizona, in in Phoenix, and that's why I got hired, to make sure that we enhance that to benefit the children and adults that we were serving.
 
</strong>Michael Hingson ** 24:05
Well. So what do you think about the differences since you've been in a position to have done both working in the for profit corporate kind of world, as opposed to working in the the nonprofit sector? That's,
 
<strong>Armando Contreras ** 24:21
that's Michael. That's a really interesting question, because there are similarities,
 
</strong>Michael Hingson ** 24:27
I know, and I've done the same thing. I've worked for both as well. Well,
 
<strong>Armando Contreras ** 24:31
look, you know, I'm working for a nonprofit, and those that are going to be listening to this, that are CEOs are working in development for both for profits and nonprofits. There's not a whole there's not a big difference there. Because we strive to be sustainable, like a for profit. We strive to look at years to come, because we want to be around and help people in the next 1015, 75, Years which we we're celebrating this year, our 75th anniversary. So part of our responsibility as a leader, as a president and CEO, is really looking beyond the years that you're going to be there. You can, you can serve for one year, 10 years, 20 years, 30 years. But really the i i truly believe that the test is, once you leave, will that organization continue to survive because of what you put together? So to answer your question, a lot of similarities between a for profit and a non profit. However, at the end of the day, the mission for us is to not make a profit, but to be sustainable so we can continue our life saving work
 
</strong>Michael Hingson ** 25:49
and for not, not for profits. Nonprofits generally tend to work more in an arena where they're trying to make a social difference. And although they're they're still selling products. The products are different. They're oftentimes less tangible, although a lot of the services that that they provide, like UCB, UCP provides and so on, end up being very tangible, but still there's there's an intangibility, but still, I agree with you that the reality is that they're very similar. Development is extremely similar to what a for profit company does. And in reality, when you're in development, you're in sales, and when you're in sales, you're in development, it's just that people have come up with two words for the same thing, but they're so similar in what you ultimately are trying to get from them, and ultimately, how you present to people who you want to be your customers or your donors, is so much the same as well.
 
<strong>Armando Contreras ** 27:00
Yeah, I agree with you, Michael, so in development, because I also have a background in fundraising, it's aligning with the folks that have the same vision and that would want to contribute for an impact that's happening in society. So with United Cerebral Palsy and our affiliates are providing direct services to children and adults with cerebral palsy and many other conditions. So there are people that are very, very generous, but I have to say that in the world of philanthropy now, donors are becoming a lot more informed, and they want to make sure that the dollar that they're going to donate, that it's going to go a long way. Yeah, so obviously they're looking at at administrative costs versus your program program costs, right? And that's a good thing. I encourage the philanthropic community to do that, to do their research and to pick those nonprofits in the United States or maybe around the world that are really making a huge impact. Michael, we we serve 100 and approximately 155,000 children and adults on an annual basis, and this is our affiliates that are working day in and day out to provide those services, vital services, life saving services, and services that maybe other organizations don't or people don't want to do. So those are the things that that people that are going to invest their return is really what's happening in the lives of 1000s and hundreds of 1000s of people. Many,
 
</strong>Michael Hingson ** 28:45
many years ago, I remember watching a little bit of a telethon. It was actually on Channel 13 out here, kcop, and it was back in what had to be the early to mid 80s, I think, and it was a telethon put on by the Society for the Prevention of blindness, which I don't even know whether they're around anymore, but at the end of the telethon, they had raised, I think, like $200,000 it was a local, Just independent television station doing it. But what we learned was that 95% of the cost of the telethon went to pay for it, and that the organization only ended up with about 5% of that $200,000 which is, of course, a real problem.
 
<strong>Armando Contreras ** 29:39
It is so like I mentioned before, is that today you're having more informed donors, right, that are looking at that ratio, right? Yeah, how much of their dollar is going to go to actual services, right? Versus cost for putting on a. For putting like you mentioned, a telethon today, there's not a whole lot of telethons going on. Have a million channels, but back in the day, I remember the channels 13, 574, and maybe 11 nine. Yeah, 11 nine. So there was a few more today. What do you have? 234, 100, and then more and all of that. There's other ways that I certainly believe that that can be as impactful and less expensive than the telethons. But sure, you bring up a really good point, is that if you're going to, if you're a donor, if you're a philanthropist, if you really want to have your money change people's lives, they have to do some homework. Yeah, they have to look at that nonprofit and to make sure that 90% of your dollars not going into it, and 90% is not going into it, administrative expenses. It
 
</strong>Michael Hingson ** 30:55
may well be that that 90% works or maybe a little bit less. You're spending a little bit more money on administration, if you can justify it, to say, but look out of that we are able to reach more people and thus get more money. But I do think it's, it's a it's a tight rope.
 
<strong>Armando Contreras ** 31:20
Yeah, I definitely agree with that, that you have to be strategic when you're out fundraising and your your case statement really has to be where it's so compelling that and then showing the data and and and bringing children and adults to tell their story, right of how their lives have been changed. Those are the storytelling is really part, one part, or a major part, of development and fundraising.
 
</strong>Michael Hingson ** 31:56
Well, tell us a little bit about UCP, the history and so on, if you would to inform more people about it.
 
<strong>Armando Contreras ** 32:02
Well, one, you know, I'm, I'm so excited to share with everybody that we're celebrating our 75th anniversary, right? Uh, 75 years of providing vital services, right? 75 years of having our direct service professionals, the folks that are working at home, under the home community based services. We have we have pre Ks, the different therapies that are out there. We have group homes, we have transportation, we have employment. There's so many things that we're bringing to the community. But it started in 1949 right? It started with concerned citizens and concerned parents, that they felt that in that time, which was a totally different world for people with disabilities, that they felt that something more had to happen, that no more can society or the doctors or people in authority can say, would your kids have to go to an institution no matter if they had Down syndrome? Well, maybe autism wasn't. Were so prevalent back then, maybe not as prevalent, but cerebral palsy, spinal bifid, all of that that their kids suddenly were taken away from their home.
 
</strong>Michael Hingson ** 33:22
Well, my parents were told by our doctors that they should send me to a home when it was discovered I was blind, and my parents rejected that, which was very fortunate, but
 
<strong>Armando Contreras ** 33:32
yeah, and good for your parents. And that's how it started, right? I think, I think a lot of nonprofits started in that way, but back in 1949 that's when a group of parents got together and said, we have to do something more right. Then today, we've evolved where we're in the disability world, there's greater access than there was before, there's more inclusion than there was before, right? We're trying at least that used because UCP national and our affiliates, we're trying to help people be more independent, if it's through legislation, research, therapies, everything that we're trying to do. And we're very we're very centric to those issues that are out there, and we're trying to make a huge difference. So what I'm looking at is, I'm looking at another 75 years and that United Cerebral Palsy. One we're trying to in here. Four goals. One is brand awareness. Also let folks know about our 75th year anniversary. But one of the bigger things Michael that is the challenge for us is that United Cerebral Palsy serves children and adults with cerebral palsy and other conditions, so we're trying to bring that message out. And figuring out, how can we let the community know that if your child has Down syndrome autism, that we are there providing vital services for for them as well. The next goal is development, or what we just spoke about, connecting with the philanthropic community, because we, while a lot of our affiliates rely on government funding and reimbursement, I believe that there's another level that we have to engage with, and that's the philanthropic community right. There are millions and millions of dollars. Michael, I go to this to a an event called the heckling event in Orlando, I've been going there for now five years, and those professionals that are working with Planned Giving, some of them will come to me and say that their clients don't know where to give their money to. That's why we're present there, and that's why other profits are there too, as well. Is that we need to educate the community that that you can actually invest in something that's going to bring back this return of investment, but more of a humanity return, and something that's going to be great for society. The other goal that we have is advocacy. So we're known throughout the federal government, the Biden administration, as well as the Trump administration community, communicated with us, especially during COVID So we had communications with the White House. We still do. We're engaged at the Congress and Senate level with various representatives and senators to make sure that they create legislation that's going to be beneficial for our for the for the disability community, and that we don't ever go back to the institutions that that would be their only option. Unfortunately, Michael, today, there's still institutions that exist, not as many as before, but there's still institution the last goal we have is to grow our footprint, not only nationally, but but internationally. So we're having discussions locally, in places that were not present, to grow our footprint, to see how we can collaborate. We're also having, I'm having conversations with people on the global level, like the International cerebral palsy society, like aacpdm, the Academy for cerebral palsy. I've been invited twice, once, well, I got invited last year to the International Congress on cerebral palsy in Mexico City, I got invited again. I was their president, and I gave a speech. And I got invited again this year, in March, I'll be in medida Yucatan at an international congress again, and that brings a lot of awareness for us, brand awareness, and the main thing is really collaboration. So I kind of touched upon some of the some of the goals, Michael, and some of the things that important things and vital things that our affiliates are doing. So if there's, if there's something else that you want me to elaborate, I'd be glad, more than glad to do. So how are
 
</strong>Michael Hingson ** 38:19
you working toward creating more and better brand awareness to the general population?
 
<strong>Armando Contreras ** 38:27
Well, one of the things that we're doing, given that we have this window of opportunity that we're celebrating our 75th year, and that begins in that started in February, and we'll go all the way through January 31 is that one, we have a lot of partners out there that are doing things like you're doing access to be right, that invited me on this program. And that's one of the beautiful things that in social media, it's not it's not very expensive for us to be out there. So we're using the media vehicles such as LinkedIn, Facebook and the others that are out there. And we're also using YouTube to spread the message out there. So we're we're also sharing the stories of our affiliates and their accomplishments and the people that are being served, the parents and their children, so they can share those great stories that sometimes are miracle stories because of the people that are serving them and providing quality services, care and love. So that's one vehicle. The other one is that I I was on 26 I traveled to 26 locations last year, so I'm also providing that message out there. And then within our affiliate network, they're also doing marketing, and they're doing. Brand awareness as well. So it's a whole it's really this whole core nation that we want, not only the nation, no, but globally. Let the people know who is you at UCP and United Cerebral Palsy,
 
</strong>Michael Hingson ** 40:16
what caused UCP to add in as part of the services that are provided, services for people with downs and autism, as opposed to just UCP
 
<strong>Armando Contreras ** 40:32
or UCP. Yeah, so if I go back to when I was at the local United Cerebral Palsy the UC central Arizona. It just happened to be that the programs, the same programs that were provided for children and adults with cerebral palsy, also were beneficial to other conditions. I'm not a researcher, but when there's a breakthrough in cerebral palsy or in autism or in a different condition, they try to see if that same breakthrough will help people with different conditions. What we do know is that the therapies that are being offered to children and adults with cerebral palsy, those same types of therapies are also impactful to other conditions. So what was happening is that, then parents started to to, I guess, the word went out, and what we have across the board in the United States is that we have a high percentage of non cerebral palsy clients, or we'll call them family members, that are are getting services because that's much needed. One Michael is like respite, like respite care. You know any, any family can use that rest, that respite care, no matter what the condition is. So if you're offering that, then you can offer it to the disability community, a broad range of of people that have various conditions,
 
</strong>Michael Hingson ** 42:13
which makes perfect sense, because a lot of the care that needs to be provided is very similar. Well, or is the same? Yes, well, you know, you, I understand, had a an involvement with cancer, and you survived that. How has that affected you and in your attitude? Because, clearly, you're a very sensitive person and very much involved in community and family and helping people. But what, what was the whole situation with you in cancer?
 
<strong>Armando Contreras ** 42:42
You know, I think it's that. I think that's, it's the experience that all people go through when they first hear that you have cancer, right? First thought is, are you going to survive? You know, the first, first thing that comes to you is that it's, it's terminal, right? You're not going to get through it. You know this when you hear news like that, and you know, maybe it's the same as parents hearing that their child has cerebral palsy or disability, you know, you just, you just, it's a scary moment. It's a scary time. So what? Yeah, it was a difficult time for me and for my family, especially, I think my family knowing that I had transitional carcinoma, high grade, and it was a it was a tumor in my bladder that was nine and a half centimeters. I haven't really talked about it a lot, but it's been 10 years. So February, when I had seen that as a suggestion, like you want to talk about that, my first thought was, No, I think I'm going to skip it. But a few seconds later, I said, maybe it's time for me to share with the community, because it's been 10 years since I was diagnosed so and I'll try to make this short, I got diagnosed huge tumor. They had asked me if I wanted that tumor to be taken out, otherwise I could die. And I said, of course. So they took out the tumor. I had a brilliant surgeon that did that. And then after that, they basically said to me that if I don't, if I don't do radical surgery, taking out my bladder, taking out some lymph nodes, my prostate, that I wouldn't live very long, that I had really, like a 35% chance or less to live. So I had said that I wanted to put a pause on this rush, and that perhaps there's an option out there, perhaps there was another way, because I knew that billions of dollars have been raised for cancer. And maybe because this is a whole new journey for me, that the cure was somewhere out there. Well, after going to five different doctors for second opinions, they all said the same to me, that I only had one choice, and that choice radical surgery. And even after that, even after that, I was still I was confused, I was scared, but I was still. There was a pause that I felt that maybe there was something out there. So thanks to my sister, she really saved my life. She connected me with the scientists that she was researching, and that scientist said, you know, I only, I've only done lab studies on this particular oil called frankincense oil. I haven't done any clinical studies, and today, Michael, there's still no clinical studies on frankincense oil. So I started doing that three months after they they took the tumor out. I had 20 more tumors come back in my bladder. But they were small. They were lesions. So I just asked them to scrape, scrape them. The doctors were furious with me. I get it. I mean, that was, that was a protocol. I totally get it, you know. But something, people say that I had a lot of courage. I'm not sure if it was, like just something, it could have been something was telling you. I mean, I definitely there was a lot of prayer during that time. Yeah, a lot of prayer happening at that time. I just couldn't see myself dying, and I didn't want that to happen. So just to kind of, like, kind of close on this is that when those 20 tumors came back, they scraped them. They were supposed to be a lot more coming back, or it was going to invade my body. Three months later, I had nothing, absolutely nothing. Three months after that, I had six lesions come back, and that was March of 2015, so it's been nine years since the last reoccurrence. It's been 10 years since I was diagnosed, and I get checked very often. Once a year in the beginning, I would go in and get checked every three months. So it's been quite the miracle. But I have to say, this is that one I changed. I had changed my diet at the time for about four and a half years, I was strictly doing a lot of juicing, no sugar, a lot of prayer, a lot of family love, a lot of support. I did the frankincense oil. So I think in a comprehensive way, that helped me, and that gave me another option. And I'm very grateful for that, and I'm very grateful that every day I wake up and I say to God, thank you for sparing me. But on the advocacy side, Michael, I just didn't leave it there. I've had conversations with with the with the University of Arizona, with the Arizona State University, with Cancer Centers of America, with St Joseph's Hospital, with my alma mater, USC, and the last conversation I had was with Georgetown University, and these were top CEOs. And I was sharing my documentation, because I have it all there. But sadly, I have to say that they're not interested. They're not interested in a cure, and I'll continue to pursue it when the opportunity continues on, but it's only my story, and I didn't want to leave it where. Well, Lord, thank you so much. You know it never came back, so thank you. No, I have a responsibility to figure out some ways, somehow, that my my story, can turn into a clinical study, and that someday, and maybe not in my my time, that there's going to be an option for millions of people that will contract cancers. So that's my story in a nutshell. Thank you for asking.
 
</strong>Michael Hingson ** 49:04
So what did the frankincense oil actually do? I assume that you feel it was a very significant part of your ability to deal with it.
 
<strong>Armando Contreras ** 49:12
Yeah, it's a good question, because medically, I can't tell you, because we haven't done right? Yeah, we haven't done clinical studies. And I've been, I've been asking these universities and these hospitals and these cancer firms, you know that are out there, and said, Why don't we do the clinical studies so you can so you can see exactly what it did. I can't tell you that what it did. The only thing I can tell you is that is that as they, as they as they took samples of the cancerous tumors. So you had the big tumor, and then the 20 small tumors, and then you had the six lesions that, according to the scientists, dr, dr Lynn, HK Lynn, what he did see is that the cancer cells were becoming less aggressive. And at the end, some of the cancer cells actually turn into good cells. Now, you know, people can believe that or not. I'm I'm okay with that. Sure, only thing I'm saying, Michael is that there should be, there should be clinical studies on this, because I believe it would save hundreds of 1000s of lives. What was it? We don't know. Was it the combination? Is it the combination of me juicing on a daily basis for four and a half years? Was it that, as a Catholic, you know, I was going through all the different sacraments, prayers and healing masses? So I believe there was a holistic healing process. And then my family that was supporting me during a very difficult time,
 
</strong>Michael Hingson ** 50:49
sounds to me like it's time to write a book.
 
<strong>Armando Contreras ** 50:54
I've I've been asked many times, and I think when I think, when, when I feel that, that when I'm ready for that, that, yeah, that's that will happen.
 
</strong>Michael Hingson ** 51:03
Yes, you've got to, you've got to feel ready and feel that it's the right time. But that might be one way to bring visibility to it. Yes, well, you know, you you value family a lot. I understand that there are music connections in your family, has music always been a part of your life or
 
<strong>Armando Contreras ** 51:24
or, yeah, I think I think so. I think that. Well, I know so, because when I was the trumpet player, young trumpet player at St Lucy's Catholic Church, a few years later, my lovely wife, Norma, joined the choir. I didn't know she was married, but she joined the choir. And you know, we have this thing that she doesn't agree with me, but I say, hey, when I when I met you, when I seen you, was love at first sight. And and I said, but not for you. It took a while. And she says, no, no, but so So music, I was playing trumpet, normal was singing. And then later we got married, and then we had our first child. Was Andrea, Andrea Michelle, our daughter, our beautiful daughter, who's with child today, her and her husband, Fabian. So she knew that in our home there was a lot of music happening, and if it was church or at home. And then our second child, Armando, Michael, he started catching on a little bit, but we started to notice that he started to sing and sing right in tune. And then we said, hey, maybe there's something here. So his first recital in Los Angeles, he's saying pop by the Sailor Man and over the rainbow. And he did pretty good. So later he joined as a as a young child, you know, five years old, he joined the choir at St Lucy's. And then we moved. We moved from, we moved from Los Angeles over to Phoenix, Arizona, which was a great blessing being here. And we then were exploring how we can continue to support his talent. And he joined the Grammy Award winning Phoenix boys choir, and that's where he began to sing. Got to meet some wonderful people. They had wonderful directors there, and had a great experience. That experience led him to fall in love with the classics. Oh, there he began to be part of some of the local, local opera performances. So to make a long story short, Norma, my wife and I supported him. He went to the Cleveland Institute of Music, from there in vocals, and then from there, he went to the University of Missouri in Kansas City for his masters. And today he's a professional opera singer. He's a baritone. So it's it's been amazing. All our kids are amazing. I also have to mention that our youngest Andrew, Matthew. He went to Gonzaga University and then graduated from Lewis and Clark in clinical psychology. He's worked with a lot of kids with disabilities. He's a drummer and he's a guitar player. So yes, music is a big part of our family.
 
</strong>Michael Hingson ** 54:28
Well, it is getting to be that time of the year that Gonzaga will become visible again as we get back down to march madness. I actually, I actually had the pleasure of going up there once to speak and and I hadn't really known a lot about Gonzaga at the time, and they were the ones who told me, however, one always said, Where is Gonzaga? You know what? What kind of a place is it? And so I've kept up with it ever since, but it is kind of funny that their basketball team is good. Yeah.
 
<strong>Armando Contreras ** 54:59
Yeah, it's a, it's a beautiful place. It's a great Jesuit university. We, I, you know, he had a great experience. This is Andrew. He had a great experience out there. So, yes, I totally agree. Yeah, we had a chance to go out to Bob, trying to remember the city here. Spokane, yeah, yeah, yeah. Spokane, various times with him,
 
</strong>Michael Hingson ** 55:25
that's pretty cool. Well, so is he professionally doing music now? No, so,
 
<strong>Armando Contreras ** 55:30
So Andrew, our youngest, he's professionally now a clinical psychologist. Ah, yeah, now and now. Armando, Michael, he is a professional opera singer, right? And that's what he does. So, you know, his, his, one of his dreams, is going to be singing at the Metropolitan Ooh, we do see that perhaps happening within a year or two, because they he'll be, right? He'll be auditioning for that, probably very soon, and he's very young. He's just 34 years old.
 
</strong>Michael Hingson ** 56:03
So that'd be super What would you like people to know about the disability community in general, when we think about disabilities, you know, when there's so many prejudices, what would you like people to know and in terms of disabilities and how to maybe change attitudes, yeah,
 
<strong>Armando Contreras ** 56:23
well, they're definitely part of the fabric of society, and we, nobody, not me, or anybody else in in any organization, can speak for them. We need to allow for them and give them that opportunity and space to voice their concerns, to voice whatever joy they have, to voice things that we need to hear in our community. We have to provide while we're here in the United States, and there's been laws that have been enacted, enacted that laws now have to be updated. We have antiquated laws that do not even pay people with disabilities even minimum wage, right? So, so that we really have to be conscious of a community that is part of our society. We need to engage. Furthermore, we have to collaborate. We need them as public, public officials. They need to run for office, right? Some of them do. They have to be part of the decision making, decisions that are being made from all levels of government, all levels of corporation, all levels of nonprofits. And that's the way, that's the way I really see it. Is that, and we also have to have breakthroughs in research, right? What are some of the things that that we can do so we can those lives can be more that they would have more of a more access, right? That even if you go to certain states in the United States that I've been, there's not even accessibility for wheelchairs. And just speak about the airlines, right? How, how and why are people thinking in those corporations that a person that has a disability can easily go into their bathrooms. There's no way, right flying, especially if it's a long flight. So no, there's, there's been some great things Michael that have, that have evolved and happened through a collaboration of a lot of advocates, and a lot of them are self advocates, but we still have a long way to go.
 
</strong>Michael Hingson ** 59:08
Yeah, and I think that's absolutely true. So what is UCP Inc doing to celebrate its 75th anniversary? What kinds of plans do you have and where do you go from here?
 
<strong>Armando Contreras ** 59:19
Well, we do have a an annual conference coming up in Orlando, and this year in April. So that's a good thing for us, you know. But the bigger thing for us is to celebrate is really bringing that education, bringing that awareness of what we're doing, not only in here in the United States, but we also have affiliates in Canada. So as we celebrate, part of our celebration is educating the society about exactly what we do and please, you know, knock on our door for for help. So that's that's really part of it. The other part of it is acknowledge. Gene, the folks that started UCP back in 1949 right? Like the, like the golden sins, and also the housemans and many others that that have helped us get through the 75 years.
 
</strong>Michael Hingson ** 1:00:18
Yeah, well, it's, a great milestone to be able to celebrate 75 years, and I am sure that you, with your background, is very concerned about making sure that there is great sustainability for the future, which is really important and cool that you're thinking about that, because it's something that always needs to be with us in whatever we're doing. That's a good thing. Any kind of last thoughts that you have that you want to convey to people who are listening or watching us.
 
<strong>Armando Contreras ** 1:00:51
Yes, one is first, I want to share my gratitude for inviting me, Michael. And then second, please reach out to us the disability community. Please find us@ucp.org we may be in your backyard. If there are organizations out there that want to become an affiliate of United Cerebral Palsy, please reach out to us as well. We are here. We want to continue to be here for the next 75 years, so that our community can be part and be an inclusive part of our society. That we can bring that help, bring that independence, but we can continue to see those miracles, that children that we're told, and families that were told that they would never walk. I've seen them walk, and were physicians that said to a mom and dad that their child would never move or never speak, and I've seen them hug their parents and tell them that they love them, right? And we want to continue to make those miracles happen through therapies, through early detection, through early intervention, all these forms of of of a reach that we have through United Cerebral Palsy in the United States and Canada and and watched for us in the near future as we begin to go global, and that's really a vision that that I have. But and also, again, is that it's important to know that we know that I know that, Michael, you know that is that everybody is a fabric at society, some way, somehow, no matter their abilities. And that's really important, important message for people to know.
 
</strong>Michael Hingson ** 1:02:43
I agree. Well, I want to thank you for being here with us and conveying all this information, and I hope people will take it to heart and that they'll support UCP and and reach out and learn more about the organization and that you are doing, and will continue to do a lot to just help people in general, with disabilities, which is cool. I appreciate that, and I want to thank Go ahead. No, no.
 
<strong>Armando Contreras ** 1:03:10
I just wanted to thank and I also want to thank accessibe, right? That's how we got here. So I really thank them for what they're doing and providing. I love their model that they have. They have a for profit, a for profit model. However, the services that they, that they provide for nonprofits, are free, and that's that's amazing. So we're really happy with the services, the access services for websites, the accessibility that they're providing for people in the disability community to have that access. Well,
 
</strong>Michael Hingson ** 1:03:48
thank you, and we're excited about the time ahead and and I think that's that's a good thing, and we'll all work to make it happen. Well, I want to thank everyone who was listening and watching today. We really appreciate it. I hope that you'll give us a five star rating wherever you're observing our podcast. We value that. Love it. If you'd reach out to me, give me your thoughts, your opinions and Armando for you and for all of our guests, our listeners and so on today, if you know of anyone else who ought to be a guest on unstoppable mindset, please let us know. Provide introductions. We're always looking for guests. You can reach out to me directly at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>, and Michael Hinkson is spelled M, I C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, so we really do value all the thoughts and and information and suggestions that people provide. Yeah, as I think I've mentioned to many of you before, I also do travel and speak, especially after September 11, 2001 if anyone needs a speaker, please reach out. You can get me easiest at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> but however you do it, you've got all sorts of ways to reach out to me. Love to hear from you. And you know, once again, Armando, I want to thank you very much for being here, and thank you for all of your time today.
 
<strong>Armando Contreras ** 1:05:24
Michael, thank you many blessings to you and your family, and many blessings to everybody out there who is going to listen to this podcast interview.
 
</strong>Michael Hingson ** 1:05:39
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>nstoppable UCP National President with Armando Contreras</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/64fccabb-de07-4ac7-bc68-6335b35b19ac.mp3?source=rss&amp;ext=asset.mp3" length="97523231" type="audio/mpeg" />
<itunes:episode>277</itunes:episode>
</item>
<item><title>Episode 276 – Unstoppable Christian Life Coach with Dale Young</title>
<guid isPermaLink="false">https://pinecast.com/guid/ad654e43-88f3-46d9-a0c8-757bdc734fdf</guid>
<pubDate>Fri, 18 Oct 2024 10:00:14 -0000</pubDate>

<itunes:duration>01:02:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/30f14847-e5d1-4ecc-8cee-a76ba2ed5d77/UM276-Dale_Young-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time is Dale Young. Other than ten years in Australia, Dale has spent his entire life in Texas. Mostly he worked in the IT world starting right out of college. Even in college in 1972 he was attracted to computers. He worked in the computer world for more than 30 years.</p>
<p>As Dale will describe, he experienced a life-changing event that occurred to him in 1992 that changed the entire direction of his world. However, it was many years before he recognized this life-changing event. Dale will tell us all about this.</p>
<p>Dale has an interesting and very positive coaching program he will describe. I think you will see that what he offers is relevant to consider.</p>
<p><strong>About the Guest:</strong></p>
<p>Dale inspires Christian Entrepreneurs to Step Into Their Calling. He helps them clarify their Calling and turn their business into a purpose-driven mission using proven Biblical principles and the latest research on brain science.
Identity answers “Who are you at your deep core level?” Dale uses CliftonStrengths, Spiritual Gifts, and Values assessments along with other reflection tools to help you answer this question.
Community answers “Who are you with, who supports you?”
Calling answers “Why are you here, in this place at this time?”
Dale is certified with several assessments and has multiple coaching qualifications, including WeAlign Executive Coach and the International Coach Federation (ICF) Professional Certified Coach (PCC).
Dale volunteers with several Christian non-profits including Follower Of One and the Faith Driven Entrepreneurs. Dale is a native Texan and currently lives west of Fort Worth. Dale is a member of Solid Rock Church.
Dale is a two-time #1 bestselling author. <em>Next Level Your Life</em> was released January 24th, 2023 and hit #1 in 31 categories, including international. <em>The Transformational Journey</em> was released October 10th, 2023 and hit #1 in 60 categories including several international.</p>
<p><strong>Ways to connect with Dale:</strong></p>
<p>Email: <a href="mailto:Dale@CoachDale.com" rel="nofollow">Dale@CoachDale.com</a>
Website: <a href="http://www.CoachDale.com" rel="nofollow">www.CoachDale.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/coachdale/" rel="nofollow">https://www.linkedin.com/in/coachdale/</a>
Facebook: <a href="https://www.facebook.com/CoachDaleYoung" rel="nofollow">https://www.facebook.com/CoachDaleYoung</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, howdy, everyone, this is your host, Mike Hinkson, and you are listening to unstoppable mindset. We're really glad that you're here. Thanks for being here, wherever you happen to be today, we get to talk today with Dale Young who as as he would tell you, he inspires Christian entrepreneurs, which I think is great, and he's a coach. He does a number of things relating to all that. And I'm really going to be very interested to hear how he got to doing what he does and exactly what he does. He's also written two books that have been very successful. Both have been published within the last few months, and they're both doing very well, so I think that's kind of cool as well. So Dale, want to welcome you to unstoppable mindset, and thanks very much for being here. Well, thank
 
<strong>Dale Young ** 02:10
you, Michael. I'm honored to be here. Well,
 
</strong>Michael Hingson ** 02:14
why don't we start, as I love to do, by hearing kind of, maybe, about the early Dale, growing up and some of that sort of stuff.
 
<strong>Dale Young ** 02:21
Early Dale, well, let's see. I was born raised in I was born and raised in Amarillo, Texas. So I'm a native Texan. I've lived in Texas all my life, except for 10 years in Australia, which I'm sure we'll get to at some point. But first 18 years was in Amarillo Texas, sort
 
</strong>Michael Hingson ** 02:38
of, sort of, born on Route 66
 
<strong>Dale Young ** 02:42
huh? Yep. Was, was basically had a pretty normal childhood. I was a geek or a nerd before geeks and nerds were popular, so I was in the math and science club and I was in the chess club in high school. So there you go. That gives you a little bit of background for
 
</strong>Michael Hingson ** 03:05
me. Yeah, I, I never did end up in the chess club, but I was in the Math Club and the science club, and I was on the mathletes, which was our math competition thing. And I actually got a letter for being on the mathletes, which was I never expected to get that but during our senior awards assembly, I got a letter. So I thought that was pretty cool. That's pretty cool. So I guess that made me eligible for the Letterman club, except I graduated. So what do you do? Story of my life?
 
<strong>Dale Young ** 03:35
Anyway, High School. The best teacher I had in high school was Mrs. Billy love, and she taught physics, and so I went off to college to be in physics. Aha, yeah. And I know that's very close to your background there,
 
</strong>Michael Hingson ** 03:53
right? My, my master's is in physics, yeah.
 
<strong>Dale Young ** 03:57
So anyway, I got into physics at UT, Austin, and I found that it was a little bit tough. And I was probably, it was probably tough because I was falling in love with computers at the time. Yeah. What year was this? This was 1972
 
</strong>Michael Hingson ** 04:17
okay, yep, yeah.
 
<strong>Dale Young ** 04:18
I i was actually, I was actually going there started out as a physics major, but because I had not had calculus in high school, because I was in one of the more slower high schools in the Amarillo area, they said, Well, you can't take a real physics course because you haven't had calculus, even though I'd had two semesters of physics, and I really knew all the calculus. I just didn't know that I knew all the calculus. And so they put me in this this course that they called physical simulation via computer. And so we worked all these calculus like problems during using the computer programming. And I found that I loved it. And so I went on as kind of doing a lot in physics and a lot in computer science for about a year, year and a half, something like that. And game count came down to a time when I made a B in physics and an A in computer science. And I looked at the employment prospects for things, and I said, Hmm, maybe I should change majors here. So so I went over into computer science and loved it, made, made tremendous progress in that actually had the privilege of actually working as a computer programmer on campus while I was still an undergraduate, and that was a really big deal, because I got to drive my car on campus and all kinds of good stuff like that.
 
</strong>Michael Hingson ** 05:49
What computers were you using back then?
 
<strong>Dale Young ** 05:51
They were basically, I started with Data General, Nova computers, many computers, many computers, right? The computer science profession was, you know, the computer. Most of the computer science people were doing card punches and submitting it to a mainframe with it was a control data computer, CDC computer, yeah. And so it was one of the big, big dogs. And so when I switched to computer science and I took my first computer science class, they actually said, Well, you got you got to do it via punch cards. And I did my first assignment to be a punch cards. And I said, this is not cool. I don't like doing this because I'd already had the stuff with doing the mini computer. So I talked to some buddies and found out I could do the assignment on the minicomputer and submitted to the big computer, get the results back, and then everything, you know, debug it multiple times, and then actually just submit it for once and get the printout. And I was done. And so I didn't actually have to use the computer the punch card decks. And so that was, that was my back door around it, and that was one of the reasons I made straight A's in computer science, is because I could do things about 10 times faster than most of the other computer science people there.
 
</strong>Michael Hingson ** 07:10
Yeah, I remember going to UC Irvine in 1968 and most everything at that time was done on the mainframe, which we had was an IBM 360 and then for the more advanced computer users, they had a PDP 10, the deck PDP 10, which I got to eventually play with a little bit. But for me, the big problem was that there wasn't an interface that was accessible. I kind of figured out a few workarounds to do some stuff on the computer, but it was not really available. A friend who I met because he started this project learning from the computer science people that I wasn't able to access the computer, he did some research, and he figured out a way to develop a computer terminal. And the computer terminal used, let's see, I want to make sure I do it right. It was a PDP 8e mini computer that would take the information from the computer and translate it into code that would drive a printer that was specially modified the shop on campus modified it according to specs to be able to produce some Braille, but it required the computer to translate it. So all of my work, whenever I wanted to use a computer, once we figured that out was I had to go in, activate the PDPA and turn on, of course, the printer, well, it was a terminal, not a printer, and so it would emboss Braille on regular paper, so it wasn't even Braille, so it wasn't anything that I would keep, and it worked, but it was still just kind of a real challenge. So for me, computers, although I love them and did as much as I could and learned as much as I could with them, weren't as usable back in those days. Yeah.
 
<strong>Dale Young ** 09:20
Well anyway, after changing majors, I still graduated in three years and two summer schools, and that was basically because I had to take a foreign language and so I had to concentrate on the summer schools to get the foreign language stuff in. What did you take? And German of all things. Yeah, I thought it was going to be useful in the computer science world, but it really wasn't. So haven't ever really used it or followed up on that. Yeah, yeah. And so anyway, went back to Amarillo and got a job on for the city of Amarillo on an IBM 360 mainframe. Mm hmm, doing IBM assembly language. Did a little bit of COBOL, just enough to know that I didn't like cobalt. Yeah,
 
</strong>Michael Hingson ** 10:08
I hear you probably,
 
<strong>Dale Young ** 10:09
I probably learned probably three dozen computer languages by the time I graduated college. I did better with Fortran, yeah. Well, my first language was basic, and my second one was Pascal, and my third one was Fortran, so
 
</strong>Michael Hingson ** 10:23
yeah, and I learned basic as well. Yeah, they were all good.
 
<strong>Dale Young ** 10:28
But anyway, was in back in Amarillo for about eight months, got an offer to go back to Austin and work for a actually worked for the boss that I had worked for as a programmer on campus, he had started his own startup company, and he had bought one of these data general Nova computers, and was doing business systems on it. And so I went back and worked for him for a couple of years, then moved over to another local firm there in Austin called radian. They did a lot of atmospheric type of scientific stuff using many computers. So I did that. And after that, I got an offer to move to Dallas, to eventually move to Australia, and that was all because of my data general expertise and background. So came to Dallas for about a year and a half, got my security clearance as part of that, and then went down to Australia in January of 1982 was there for three years, came back to the states for two years and then went back to Australia for seven years after that. So, yeah.
 
</strong>Michael Hingson ** 11:47
So what did you do in Australia? What was the reason for going down there?
 
<strong>Dale Young ** 11:51
So the company I was working for was e systems. It's a defense contractor right now, part of Raytheon, right? And so it was all government work at that point.
 
</strong>Michael Hingson ** 12:02
Yeah, wow. So, so was it just you? Did you have a family by then?
 
<strong>Dale Young ** 12:09
I actually got married in 1983 halfway through that first three years. But I got married to a lady from Dallas. So you know, it was another person that I'd known before, so got married there, and, yeah, we actually never had any kids, so it was just the two of us for quite a while that eventually ended up in divorce in 2016 I'm a parent a little bit later. Yeah, yeah. So anyway, but yeah, had a great time in Australia, both the the first time and the second time. Actually made the Northern Territory volleyball team during the first tour, and that was great. And, you know, made a lot of friends in Australia, had a lot of travel around Australia, did quite a few things in terms of work. But during that time, the thing I was most proud of was I took a I took a system. They actually sent me down there in January 82 to support a system that had not been developed by you systems. It was developed by another government contractor. And they sent a, you know, they installed it in January 82 got it mostly signed off in, think, March of 82 and then they were, they had somebody stay over for another month or so, but after that, it was me. I was the sole support for that new system, and I was also the trainer for that new system. I was teaching all the old people that had not known this system at all. I was teaching them how to use it and support it and such like that and so. So it was lot of responsibility, but one of the big things I did was one program in particular that just was not working at all, and when you printed it out, because this is the day in the days of the green bar computer print out 132 column readouts and such like that. That thing was probably about six inches thick when you printed it out that program, yeah, and I worked through it, and I looked at it, and I it was basically a mess. I ended up just basically throwing away and rewriting it. And it ended up about an inch and a half and print out when it was done. And about half of that was the comments that had been all the changes that were recorded at the front of the program. So I really simplified that program a lot, and it all worked. And it. Work the way the users wanted it to work. So it was, it was a really significant win, and I don't think they ever had any more problems with that problem with that program. So that was one of the things I was most proud of about my Australia, Australia time was being able to make a significant contribution and to change like that. So
 
</strong>Michael Hingson ** 15:19
kind of probably the thing that you remember the most, are you the most proud of when you were in the IT world?
 
<strong>Dale Young ** 15:25
No, not in the whole IT world, but that was definitely in the Australia time. So yeah. So after Australia came back and got a different job as CEO CI CIO of a little company. It had like a four people to IT team. So CIO was just a title, and in title, not in fact, type of thing. Worked there for a couple of years, and then got into computer consulting for a couple of years, then worked for another company for a year, and then started with, with the people I've been with, we actually started a startup company in 2000 in the technology industry. And you say, dot bomb type of thing. That was not a really good time, but our company actually did really well. It was a combination of selling computer hardware. We were a sun microsystem dealer, so we sold computer hardware, and by that time, I was a database expert. So I was installing Oracle databases on the Sun Microsystems and installing the sun OS as well spark stations and so on. Yeah, so operating systems and databases, and I was VP of that startup company. And we went from, I don't know, just a few $1,000 of startup funds to, I don't know, I think it was several million dollars of actual revenue. And we hit number 10 on the entrepreneur, fastest growing companies in the US for the year 2000 so that was applied Solutions Incorporated. And then in 2002 we opened a Houston office, and we hit number 23 on that entrepreneur fastest 100 list. And so then in 2003 we had some internal struggles, some leadership struggles, and some other things. And in 2004 we actually ended up having to shut the company down. So yeah, so it was a real roller coaster ride from 2000 to 2004
 
</strong>Michael Hingson ** 17:34
I remember working with sun spark stations. I worked for a company that actually developed a pizza box that looked just like a spark station, except it had hot plug removable disk drives in it. Oh, wow. Okay, and and so for Wall Street, for example, they could either have our system stacked right on top of or right below the spark station so it didn't take up any more room on a desk, but people could pull out disks and put in different disks, so everybody had their own assigned disk, for example. And we also did that with other organizations, some government contractors or some government agencies that we can't really talk about, but they used it too, which, again, was the advantage was it was essentially a zero footprint, except for going up two or three inches. Yeah, which was cool. Yeah,
 
<strong>Dale Young ** 18:29
that was pretty cool. So then 2004 we shut that company down. I went to, went to Stonebridge technologies, and started building, started doing kind of the same things, hardware, databases, operating systems. And one thing I didn't mention, the guy that actually hired me in 1996 he was kind of my friend and mentor. His name's Gary Todd. He was president of applied solutions. I was vice president. And then when we switched over to Stonebridge, he was, he was a vice president and a division lead, division president, and I was working for him, we built up that division, and then 2006 sold a managed services, a database managed services contract, to a client in Houston. This was, you know, we were based in the DFW area, Dallas, Fort Worth area, and sold it to this client in Houston. So I was on the I was down in Houston four days a week for quite a while on, you know, getting that thing spun up and supported in the team built and all that sort of stuff. That contract went annual in 2007 right? Yeah, 2007 went annual for over a million dollars a year. And considering Stonebridge. Was a $12 million annual revenue company in 2006 we got quite a bit of attention in our division because of that so but ended up that after finally left stone bridge in 2021 and we still had a managed database managed services contract with that client in Houston. And, you know, for a managed services contract to last more than five years is a pretty big deal, and this one lasted at least 14 so I was, I was proud of the team that I built, that we built through that time. Wow, that's the thing I would say was the most impressive about my whole IT career,
 
</strong>Michael Hingson ** 20:45
yeah, you you had it, and it lasted for quite a while, which is really pretty cool. What caused you to leave?
 
<strong>Dale Young ** 20:51
Well, so really 2004 because of the changes with applied solutions and some other stuff. I went through some experiential based training, which really opened me up to the whole personal development side. I'd already been kind of in that mode, okay? I've been learning a lot more about teamwork and following John Maxwell and such like that. This, this training I went through in 2004 really opened me up to being more on the personal side, personal connections, all of that. And then in 2007 I started, well, 2006 2007 I started volunteering for that organization and really learning more about the emotional side of human beings and how to really build relationships and things like that. 2007 I end of 2007 I actually take a course with a guy from that organization about life coaching. I'd never heard of life coaching before that never knew that it was such a thing and but I kind of fell in love with it, and I started doing some research on it. Found out that I what I could find at the time in 2007 on the internet was not, I couldn't find anything that really brought in a spiritual aspect. And we'll go back and talk about the spiritual journey in just a second, probably, but the whole spiritual aspect was not there that I could find. And so I said, Well, this is not for me, and I put it on the shelf. I did get certified in a personality assessment called core map, which was similar to disc and in some ways similar to Myers Briggs, and I'd always had lots of disc tests assigned to me, you know, and I'd always came out one particular way, and I was always interested in, well, why does this work so well for me, you know? I know for some people, it doesn't work so well. So what's the difference? And so I got certified in this core map assessment and started doing some of those things on the side. And then in 2009 I'm walking through Half Price Books, and this book falls off the shelf and locks me on the head, figuratively, anyway. And the book is actually titled Christian coaching, and it's like, okay, this is what I've been looking for. And this Christian coaching book led me to follow a guy named Christopher McCluskey, and he invited me to take a coaching course in January, 2011 and I took that course, and I just fell in love with coaching, so I'm working full time in it until 2016 but I'm doing coaching from 2011 to 2016 in a part time mode. And then in 2016 I've been asking Stonebridge to go to part time, if that could work out. They came to me with about two weeks notice and said, We think you ought to start the first of April, going to part time. And I said, Okay, let's do it. And so from 2016 to 2021 I'm doing part time with Stonebridge and building my coaching practice full time. And so that's really how I got out of the whole IT side of things.
 
</strong>Michael Hingson ** 24:16
So by 2021 How did the pandemic affect all of that for you?
 
<strong>Dale Young ** 24:21
Since most of what I was doing on the IT side was already remote, I really didn't have any changes or problems on the IT side at that point anyway, and on the coaching side, I'd always been doing a lot of coaching remotely anyway, because that saved me on travel time and everything else. I had a paid Zoom account since 2015 so I've been on zoom from the fairly early days of zoom. And so a lot of the stuff that I did when the pandemic came out actually just reemphasized some of the stuff that I was doing in the coaching. And why I was being drawn to what I'm drawn to now, which I'll say is just the calling. I feel like calling is bigger than career or passion or mission or even purpose. Calling is just a spiritual pull that draws you forward. So I was I was in the beginning stages of pull up, putting some of that ideas and some of that framework together, working on some of the stuff that I work on now around identity and community, was always a big piece of what I was doing. But the calling piece really, really gelled and really came together, really in 2021, 2022, for me. And so that piece has been that's fairly recent piece for me.
 
</strong>Michael Hingson ** 25:50
Well, you talk about the fact that there is a life changing event that you experienced, but you didn't recognize it for a long time.
 
<strong>Dale Young ** 25:59
Yeah, that was back in 1992 and that was actually before I was Christian. So I was actually raised in a non Christian household. We didn't go to church or anything. I had prayed the prayer back in 79 but I really had no life change. Really had nothing to to inform me or anything like that. But in 1992 kind of towards the end of my time in Australia, and we're we're making some crazy money. I mean, it's like 54% on base salary and lots of benefits and lots of travel and all this sort of stuff. And the government says that they're going to start taxing some of the benefits. And there's a bunch of us that are around this table at lunchtime, and we're all complaining about this tax, you know, now, the taxes, you know, like two or 3% on the bonuses that we're actually getting here, you know. So it's a fairly minor amount, but none of us are acknowledging that fact, and out of my mouth as we're as we're complaining as I'm in there complaining, out of my mouth comes this phrase, and the phrase is, well, maybe we really shouldn't complain, after all, this is just a job, not a career. And it was in that moment that my heart finally got through to my head that I was made for something bigger and something more. And was at that point that it was like, Okay, I need to, I need to pay attention to this. It was almost like a coaching moment, but it was self coaching. You know, I recognized this phrase as something that was important for me to know and pay attention to. And so I took that phrase, and within year and a half or two years, I'm back in the States. I'm not making crazy money. I've switched to careers and all that sort of stuff. And you've heard about the career side of things, so at that point, so we're back in the States. You know my wife that we never had kids together. We're having a few struggles. And in 1997 we start going to church. Because I'd prayed this prayer back in 79 but had never been to church. So, you know, just was getting back into or getting into the total church community, learning a little bit about the Bible and the church and such like that. And in 1998 I'm at a funeral, and there was a church member who signed at OD, and I'm at the funeral, and it was something about the funeral and the way the gospel was presented at that point that made me really set up and take notice. And it was like, Okay, I need to really turn my life over to Christ at this point. And so I did, and I started getting discipled, getting mentored. I still think back on the days when I was being mentored once a week by Greg Boyd. He was a great guy. And, you know, he just poured, poured into me. And that was part of what led me towards the whole personal development and the whole growth and all the other stuff that was going on at that point, you know, in the 2000s and 2004 and 2007 so, you know, it was the but that phrase back in 1992 you know, this is just a job. Yeah, it was like, okay, that's, that's a key thing. I'm listening to my heart for the first time in my life, maybe. And that was something that was really a significant turning point that I didn't even think of as a turning point until, I don't know, probably, probably 2025, years later. So you know, but it led me on that journey that led me now, eventually, to the calling.
 
</strong>Michael Hingson ** 29:54
So now, though you coach full time, do you coach full time? Do you. Coach people from all over. Or, how does that work?
 
<strong>Dale Young ** 30:02
I have coached people in Germany, yeah, via zoom, so, yeah, I coach people all over. You know, a lot of what I do is relational. A lot of what I do is based on identity. And I use the, I use several assessments, but I use the Clifton Strengths, or what's known as the old strength finder assessment, to help people really understand how God created them and how God wired them, because that assessment's got 34 talents for somebody to have the same top five talents in the same order as somebody else in the world. Chances are one in 33 million. So it's pretty unique, you know, I think of the I think in the top 10, it's one in 421 trillion, or something like that. You know, there's only 8 billion people on the planet, right? So, you know, you're going to be unique in in the way that you're that God has wired you and put these talents together in you, and so with that process, you know, helping people, walking people through that system, and helping them understand, this is how God puts you together. This is God, how God wired you. He gave you these talents. He gave you spiritual gifts, if you're a Christian, and those are unique as well. How they show up in your life is unique. And so I, you know, I really think that your your identity, is your superpower, and that's what it that's what you really have to focus on, is being the best you you can be. And that's one, that's one, a third of the system that I put together. That's the identity piece.
 
</strong>Michael Hingson ** 31:46
Well, tell me more about sort of the whole system and and what you coach, and how you coach, and then clearly, you bring a a Christian element into it. How is that received? Well,
 
<strong>Dale Young ** 31:58
it's received pretty well by Christians, and not so well by the general public sometimes. But you know, that's okay, God is God has called me to coach these people, and so that's what I'm focusing on doing.
 
</strong>Michael Hingson ** 32:14
You can only do what you can do. Yeah, that's right,
 
<strong>Dale Young ** 32:17
the second third. The first third is the identity piece, which I've talked about. The second third is the community piece. The fact is, we were all built to be in community, just like God is a trendy and is exist in community. You know, eternally, we're, we're designed to be in community. You know, you've probably heard the the statistics about kids that are raised, you know, babies and infants that are raised in a environment where they're given all the food and their diapers are changed and all that sort of stuff, but they're not given any physical touch, or they're not given any talking to or any love or anything like that, they end up warped, right? They end up as not developed well. And that's just, is an expression of how important community is to to us. And so bringing in a community of people, like minded community, like minded people that are all moving in the same direction. That's what I love to build, and that's what I am in the process of building now is, is a community of people like that. And then the third component is what I call the calling piece. And the calling piece, I've got a framework which is basically four four circles. You can think of as a Venn diagram of four circles calling is the intersection of all four of them, and that Venn diagram, the first one is, what provides income. Okay, so what provides income? You know, what puts the paycheck in the back, what provides for your physical needs, those types of things that is important, but that's also the piece that is often most disconnected from the other three for a lot of people.
 
</strong>Michael Hingson ** 34:11
Why is that?
 
<strong>Dale Young ** 34:13
I think people get into jobs and they're too scared to change the job, even though they know it's not right for them, they they have a sense of safety or security in that job, or it's what they were told that they should be doing all along. Are, you know, several other reasons, but you know, it basically gets down lots of times to they haven't looked at trying to bring that more into their calling. Now, the second key is what I call abilities that others affirm. I use the cliftonstrengths Because a lot of times you'll see that over, over the lifetime you've been affirmed for certain things. But. You maybe dismiss them, or you maybe discounted them. One of the things that it revealed to me, for example, was connectedness. I am a very connected person. I like to make new people, meet new people. I like to go deep with new people. I like to see how people are connected. You know, like Michael, I think I've already introduced a couple of people to you for your podcast, because it's such a great fit. So that's the connectedness showing up. For the longest time I did not recognize that, even though people told me I was doing okay, but seeing it in black and white and being coached through it, it was something that it was like, oh, okay, I guess I really have done this, and people have told me that. So that abilities that others affirm, it also keeps you the people, you know, it's, it's the American Idol syndrome. You know, where people who can't sing on American Idol, and they find out they can't sing type of thing, right? You know, if people tell you that you can do something, it's much more likely you actually are pretty good at it. Yeah, yeah. And then the third key is, what makes your heart cry? This would be something that oftentimes has happened because of something in your past, and I'll use you as an example here, Michael, what makes your heart cry? And I see, I see this in your life is dealing with disabilities. I mean, you're doing a podcast here about disabilities and inclusion, and, you know, unexpectedness, all that sort of stuff, that that is something that's very near and dear to your heart, because it's affected you directly. Okay, what makes my heart cry is entrepreneurs that have failing businesses. I want to help those entrepreneurs succeed in their business, because that that first time with applied solutions, when we had to go out of business after having, you know, three, four successful years. That was a heartbreak for me. Yeah, you know now another piece that makes my heart cry, but not as much, is my divorce, which we never got to but we'll talk about that later. That's another, another piece that makes my heart cry.
 
</strong>Michael Hingson ** 37:20
You're You're welcome to talk about that well.
 
<strong>Dale Young ** 37:23
So after we went to church in 1997 and I got baptized in 98 and then we went through this experiential learning in 2004 I thought we had the best years of our marriage. I really did, but somewhere out of nowhere, in 2011 or 2012 my wife starts asking for a divorce, and it's like, I don't I still don't know exactly where she was coming from, other than she was. I don't even know if I can speculate, but I think she was afraid of me living leaving the IT career, because she saw how happy I was in the coaching side. I think that's my speculation. I don't know if that's true or not, but anyway, we tried to, I tried very hard to save the marriage, and, you know, we went through little bit counseling, and we went through some stuff, but there was several times where she said, Nope, this is done. I'm moving moving away. And she moved off to Tennessee, where her family had grown up. And then, you know, a few months later, should move back, and then a few months later, should move back to Tennessee. Anyway. This went on for several times, and finally, knew that it was over on September 11 of 2015 we had gone to see would. Should been back in town with gone on a date, and we went to see the movie War Room, which is all about, you know, praying your way back to a healthy marriage is really the way I described that, that that movie in a nutshell. And I was thinking there, wow, this is exactly what we need. We need to pray our way back to a healthy marriage. And just after that movie, she said she's leaving for Tennessee the next day, and really broke my heart. And so six months later, the divorce was final. Divorce was final on March 7, and my boss comes to me, my boss at Stonebridge comes to me a week or two later and says, We think April 1 is a good time for you to go to part time in your IT career. And I'm going, well financially, it's not a really good time. But, you know, I'm not going to turn down this chance, you know, because I felt like God was opening the door, and so I went ahead and stepped through it, and I don't regret it, but I did have some hard financial. Years after that. So, yeah, yeah,
 
</strong>Michael Hingson ** 40:03
things happen. And yeah, it's it's interesting, not knowing your wife at all, and you know, just listening to your story. The thing that strikes me in general about a lot of the things that that you've said, not specifically about you or anyone in particular, is we so choose not to or are afraid to take time every day to analyze ourselves, look at what went well, what didn't go well, and how we can deal with what didn't go well, or even what did go well, and how can we do it better. I'm a firm believer in the whole concept of introspection, and it's something that we should do. And again, this isn't a comment about you, but it's just something that crossed my mind to say that so many people don't, and we never really get deep into what's going on in our lives. And clearly, you did, you have, you have, you've taken some major steps, and you've thought about it a lot over the years, and it was a major step to go out in faith, to change careers, but I gathered that you would say you're really Happy and doing well now,
 
<strong>Dale Young ** 41:20
yep, I am and, you know, as of, as of June 2021, I am married to my new bride, and we are extremely happy, and I've inherited four kids and the three, sorry, three kids and four grandkids through that new marriage. And so that's that's been wonderful to, you know, be able to have some other people to pour into now. So,
 
</strong>Michael Hingson ** 41:46
so do you subscribe to the theory that the purpose of being a grandfather is to spoil grandkids?
 
<strong>Dale Young ** 41:52
I believe that with all my heart, yes, I do good thing.
 
</strong>Michael Hingson ** 41:59
If somebody ever told me, No, I think I'd not really understand why, but yeah, we we never had kids, just lot of things from a physical standpoint for her, she was concerned about it being in a wheelchair her whole life. She just felt it wouldn't be good for her body. But what we also did was we spoiled nieces and nephews and great nieces and great nephews and so on. So we we live vicariously that way. But you know the advantages, of course, just like with being a grandparent, at the end of the day, you can throw them out and send them home.
 
<strong>Dale Young ** 42:36
That's right, hype them up on sugar and send them home for somebody else to deal with them, right?
 
</strong>Michael Hingson ** 42:40
That's right. So it works, works really well, yeah.
 
<strong>Dale Young ** 42:46
So anyway, so, yeah, it's, you know, it's been a wild ride. I will say that I felt like in 2004 when I went through that experiential based training. Before that, I would have said that I was probably a an emotional infant and an emotional, a relational infant. I really didn't understand relationships or emotions the way I do now. Now I don't think it was quite true. I think I actually started learning even going back to 92 I think that was part of what I was part of. What led to that statement of, this is just a job, not a career. I think I was glimmering and and growing a little bit. But that time in 2004 2005 and the volunteering I did after that, it really just supercharged it, and that, that's one of the reasons why I say, I say the community is one of the big three components of my coaching now, is that you gotta bring in the relational aspect.
 
</strong>Michael Hingson ** 43:57
But it's pretty insightful that you, you said, and, and I can understand why it took a while to really understand the full significance of it, but it's just a job, not a career, that is a pretty profound statement, and I think all too often, so many of us are just doing a job and we don't find maybe what our career really ought to be, or what our career really is, or maybe we view it as a job, and it really is our career. Again, it gets back to really taking the time to think about it and analyze it, and it's something that we all ought to do a lot more of but it is, I think, really important to have that thing that you really love to do. And I agree with the people who say that it's not a job when you're just having fun and you just really enjoy doing it, and the time passes by so quickly. Yeah.
 
<strong>Dale Young ** 45:00
Yeah, exactly, exactly. And that really gets to the fourth key of my four key system for the calling, which is the desires of your heart. I think it's Psalm 37 if I remember right, that says something about you know, God will follow the Lord, and he'll give you the desires of your heart. That's a paraphrase. But you know, in my way of thinking, God wired you and created you, not only with your talents and your spiritual gifts and things like that, your hair color, your eye color, you know, all these types of things, but he also put in the desires of your heart, and those are the things that are wired in you, deep within you. Proverbs, 20, verse five says a the passions and a person's heart are like deep water, but the but a person of understanding will draw them out. And that's actually a pretty nice coaching verse. You know, I think coaches can come alongside of you and help you recognize when you say those statements, like, it's just a job, not a career. They can help you when you are just rattling on and you say, Oh yeah, I love to do this. And you go, Wait a minute. Why? What did you just say? Oh, yeah, I love to do this. What does that say about your desires of your heart? You know? What does it say about your passion and about your mission? You know, those types of things. So that's, that's the kind of the calling framework. It's got those four keys and custom intersections and things like that. But you put those four keys together that provides the basis for my coaching program through the calling piece, which is the third piece of my whole coaching system.
 
</strong>Michael Hingson ** 46:52
Well, and I asked you before, if you you know how people receive your coaching, it seems to me, although you know you, I'm sure you bring God into it and Jesus into it, and so on, but you're teaching basic concepts that should be acceptable to anyone. But of course, as soon as you talk about God or Jesus, they're going to be people who just tune it out. Oh, that's Christian. I don't believe in that. The concepts, though, are still the same.
 
<strong>Dale Young ** 47:24
Well, the concepts of the Bible are still the same. You know, almost everybody steals something from the Bible, whether they realize it or not. So, so from that point of view, yeah, I totally agree. I just want people, and I'm open to working with non Christians. Don't get me wrong. Yeah, they, they have to. They have to be able to be respectful to me the way that I'm respectful to them. And they have to know that I am a Christian. And if you put me, I'm probably Christian, you know. And so I'm going to use Bible verses, because I do. I do believe in it. I don't always have to put the reference on them, you know, I don't have to be in your face with about it. But it is something that, if I'm speaking to Christians, they get it a little bit more if I do,
 
</strong>Michael Hingson ** 48:15
if they, if they know the Bible, right? Yeah. Well,
 
<strong>Dale Young ** 48:19
these are, these are these are principles. These are things that are common to everybody, because they're common to humans, sure,
 
</strong>Michael Hingson ** 48:29
and in reality, of course, a lot of the well, most all of the principles are common, even among all religions, if we would, but recognize that. But we get bound up in too many things and get into too many arguments that that really don't make any sense at all, but nevertheless, we do it.
 
<strong>Dale Young ** 48:53
Yeah, that's that's part of what makes us human as well.
 
</strong>Michael Hingson ** 48:57
Yeah, so I've heard. So what are you most passionate about today?
 
<strong>Dale Young ** 49:04
What I'm most passionate about today is helping people understand this framework, whether they coach with me or not, and getting them out of their comfort zone. It's because it's not really a comfort zone. It's an uncomfortable zone that they're used to and living inside a zone where they're not improving, where they're not growing, that where they're not developing, that just is a waste of talent. It's a waste of life. You know, it's basically you're just dead, but not in the grave yet. And so I really want people to get energized. I want them to live their life, and I want them to do what they're designed, to do, what they were put on this planet, to do whatever that might be. And I just like to help them. I like to come alongside and help people. Figure out what that is. That's where I get the most joy. That's where I feel like God smiles at me. Is if I've done that in a day, he I can go to sleep at night saying, oh, god smiling at me because I did my job today.
 
</strong>Michael Hingson ** 50:15
Well, I have, in in the past, done some some significant studying about coaching and so on. And one of the things that I've always remembered that I read was that the whole idea of a coach is not to have the answers, but to help guide you to figure out what the answers are. And I think that's so important, and makes it so powerful, because when you help people discover what their calling is, what they're meant to do, and what makes them passionate. There's nothing better than that.
 
<strong>Dale Young ** 50:49
That's right, that's right. I mean, it's if I'm doing on Zoom, I can see the light bulb go off in their head, you know, because their whole countenance changes. It's just so amazing. And that's part of what I like about the strength finder, the strength finder assessment, and the way that I coach through that. It just really does they start making these connections that they've never made before, and they start realizing, okay, this is actually who I am. And I'll give an example, one of the ladies I coached through the strength finder back in 2019 she had self published 16 books at the time that I met her, she was owner, publisher of a neighborhood magazine, but she was burned out. She was just overworked. She just felt like this wasn't what God wanted her to do, and so I took her through this process, and she basically shut that company down. She started a new company doing virtual administration, and she was fully booked in 30 days with no advertising or anything else, and she was looking for people to help her do the work. And now, five years later, she is got a company that's got, I don't know, 1718, 20 people part time working for her, helping her do all the work. 35 clients, 40 clients nationwide. And she's going, she's, she's at the point where she's trying to get herself out of the day to day work in that business, and it's just been so successful for her because she is doing what she was designed to do and what she was meant to do. And the way she says is, when you stop swimming upstream, that's when the magic happens.
 
</strong>Michael Hingson ** 52:41
How did you help her figure out what the solution was or what she was supposed to do? Well, it was actually
 
<strong>Dale Young ** 52:48
sitting there in her talents, you know, communication, even though she'd self published 16 books, communication was November 14 for her, it wasn't one of her natural talents. She knew how to do it, but it was actually also draining for her. Okay? And so turned out that of those 16 books, I think 12 or 13 of them, were journals. So she wasn't actually creating writing a bunch of stuff. She was creating space for other people to write. So it was kind of an interesting thing that she saw once she had been through this process, okay, but you know, her, her talents are actually, we've got four of the same top five, not in the same order, but, you know, we're very similar in some of those. And so, you know, her idea, her, her superpower is being able to get a group of people to work on a particular issue or problem or set of problems for other people. And she does it so well. She's a she's a community builder, and she does it really well.
 
</strong>Michael Hingson ** 53:55
That's cool, yeah. Well, we talked a little bit about them. I'd love to hear a little bit more about your two books. My two books. So
 
<strong>Dale Young ** 54:03
my books are, let's see, I don't even have one hair candy for me. I was gonna hold it up, leave the pictures through the camera. So two books are, first one was published in January of 2023, and it's called next level your life. And it's a compilation book with about 40 authors in it. It's got Tom Ziegler in it, Simon Bailey, Ross, Robert Helms, I think he's got something like three quarters of a billion dollars in real estate, and it's put together by Kyle Wilson. Kyle Wilson was the marketing person behind Jim Rohn. You know Jim Rohn was the big speaker, right? Kyle Wilson took him from like $400 for a one hour speaking engagement up to $10,000 a day. A type of thing. And, you know, booked out his calendar with 300 events a year, or something like that. So, so next level your life. And I wrote a chapter in there, and it talks about the worst decade of my life, which was from 2012 2011 2012 when started asking for a divorce. Through that bottom were in the three or four weeks I divorce was final, and then I went to part time in the IT career and all that sort of stuff. The second book is called The transformational journey. It came out in October 2023 and it's got Dennis Whateley, Brian Tracy, Chris Gronkowski, from football fame and Latino from music frame, lot of good people in there, similar type thing, but 40 different authors in that one. So next level your life. Hit Amazon. Bestseller in 31 categories, and transformational journey at Amazon bestseller in 60 categories, and they're available on Amazon about 13 bucks a piece on on Amazon. So yeah,
 
</strong>Michael Hingson ** 56:17
what's your your next book project? Well, my
 
<strong>Dale Young ** 56:21
next book project is another compilation book that's going to be coming out probably later this year, maybe 24 and it's actually going to have more like 80 people in it, and something like 20 celebrity authors, again, put together by Kyle Wilson, and it's called Lessons from thought leaders.
 
</strong>Michael Hingson ** 56:47
Okay, cool. Well, we'll have to keep an eye out for that. I think that it'll be interesting to see how all that goes.
 
<strong>Dale Young ** 56:58
Yeah, it's been interesting being a two time number one, best selling author here, and you know, I'm looking for speaking engagements and podcasts like this, and just trying to get my message out, because I feel like this is giving me a platform to talk about the the calling, and helping people to just find their calling, step into their calling, and then follow their calling. Well,
 
</strong>Michael Hingson ** 57:23
if people want to reach out to you and explore the coaching process, explore learning about the calling and working with you, how do they do that?
 
<strong>Dale Young ** 57:35
I'm on all the social media. LinkedIn is Coach Dale Facebook is Coach Dale young. You can send me emails to dale@coachdale.com you can hit my website@coachdale.com and there's you can find all my information in those stories and those two books as well. So yeah, and I'm sure we'll get all of that into the links as well. Yes,
 
</strong>Michael Hingson ** 58:04
it'll all be there. You provided us with a lot of that, so that's cool. Well, I want to thank you for being here and giving us your insights and offering a lot of things for all of us to think about. I hope people will reach out to you. I think it's important that people really analyze themselves and and if they're not successful at it themselves, then they've got people like you who can help with that. But I think it's important that people really analyze themselves and and take the time to understand what they really want to do and what they're passionate about. We all have a whole lot more fun when we deal with our passions and follow through on them. Of course, it's I'm it's probably a little nebulous to say they got to be realistic. But what is realistic that the bottom line is that we really need to decide what we're to do, what we're meant to do, and do it and and you help with that. So that's great. So I want to thank you. I want to thank you for being here, but I also want to thank all of you for listening. We really appreciate it. Hope that you'll reach out to coach Dale. And Dale is D, A, L, E, so please reach out, and he's there and ready to help. I want to thank you for being here, and I really hope that you will give us a five star rating wherever you're listening to unstoppable mindset or watching it. Also, if you'd like to reach out to me, love to hear from you. You can reach me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, N, <a href="http://again.com/podcast" rel="nofollow">again.com/podcast</a>, and as Dale said, I also am a speaker. I've been speaking ever since September. 11th, 2001 so if you need a speaker, or know anyone who does love to hear from you, you can also reach out to me at speaker at michaelhingson com. But however you do it, I hope that you'll reach out, and I hope that you'll reach out to Dale as well and work with him and use some of those insights. So again, Dale, I want to just thank you for being here and giving us all your time and your thoughts today.
 
<strong>Dale Young ** 1:00:28
Well, thank you, Michael. I've certainly enjoyed it, and I'm honored to be
 
</strong>Michael Hingson ** 1:00:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Christian Life Coach with Dale Young</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ad654e43-88f3-46d9-a0c8-757bdc734fdf.mp3?source=rss&amp;ext=asset.mp3" length="22172924" type="audio/mpeg" />
<itunes:episode>276</itunes:episode>
</item>
<item><title>Episode 275 – Unstoppable Executive Nomad and Mindset Coach with Moustafa Hamwi</title>
<guid isPermaLink="false">https://pinecast.com/guid/a22a0b51-8ff3-460e-be48-a2298f237008</guid>
<pubDate>Tue, 15 Oct 2024 10:00:20 -0000</pubDate>

<itunes:duration>01:09:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5a598bb0-09fa-4e0e-ba13-9d5127b69e71/UM275-Moustafa_Hamwi-Coverart.jpeg.jpg" />
<description><![CDATA[<p>What a combination, but true for our guest Moustafa Hamwi. Moustafa grew up in the Middle East and then worked for companies such as Nokia as a major force in Marketing and PR.
 
In the 2010 timeframe Moustafa decided that his life was not being fulfilled with his career and left his job and purchased a one-way ticket to India where he decided to explore what he really wanted to do with his life. He will tell us his story and how he eventually found his calling as a coach, speaker and author.
 
Moustafa has many words of wisdom he imparts to us during his episode. I think you will find his observations relevant and worth hearing. He also gives us free access to the eBook version of his book The Slingshot.
 
 
<strong>About the Guest:</strong>
 
Moustafa is a bestselling author, international speaker, and mindset coach.
 
His background spans diverse disciplines — from executive coaching, hypnotherapy, yoga, and meditation to adventure sports and nature healing.
 
Moustafa’s unique lifestyle as an executive nomad has him traversing the globe, often spending months living out of a campervan, immersing himself in diverse cultures and forging a deep connection with nature.
 
His quest for self-discovery leads him to learning and meditation centres worldwide, exploring the intricacies of mind, body, and soul. His life journey and extensive research have culminated in unparalleled knowledge and insight. He’s globally recognised as a foremost expert and thought leader in reigniting passion within organisations and teams.
 
<strong>Ways to connect with Moustafa:</strong>
 
Linked in <a href="https://www.linkedin.com/in/moustafahamwi/" rel="nofollow">https://www.linkedin.com/in/moustafahamwi/</a>
Instagram <a href="https://www.instagram.com/moustafahamwi/" rel="nofollow">https://www.instagram.com/moustafahamwi/</a>
Book landing page to collect bonuses <a href="https://moustafa.com/slingshot/" rel="nofollow">https://moustafa.com/slingshot/</a>
 
The code to use for claiming the bonuses is “Unstoppable” I will explain more about the bonuses for your listeners when we speak
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello everyone, and welcome to unstoppable mindset from wherever you happen to be. I'm your host, Mike Hingson, and we are glad that you're with us today for another episode of unstoppable mindset today. Our guest is Moustafa Hamwi and Moustafa is, well, he has an interesting thing that he says about himself. He says that he is a unique he has a unique lifestyle. He's an executive Nomad, and he will tell us about that, among other things, but he is a best selling author, a mindset coach, and a number of other kinds of things. So I'm not going to give it all away. It's more fun to let him describe it and and kind of lead our conversation. So Moustafa, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Moustafa Hamwi ** 02:10
Thank you, Michael, for having me. I'm really excited to be on your show.
 
</strong>Michael Hingson ** 02:14
Well, thank you. We really appreciate you being here. And because you are an executive Nomad, where are you nomading From today?
 
<strong>Moustafa Hamwi ** 02:23
In the moment I'm in Melbourne. So I use Melbourne as a satellite base for kind of Asia and Australia, New Zealand. And then I use Dubai as a satellite base for Europe and kind of the Middle East area.
 
</strong>Michael Hingson ** 02:39
So where is home base. If you are at home base ever
 
<strong>Moustafa Hamwi ** 02:42
see last year, I decided to give up everything I own, downsize my life into two bags, one bag that has my formal stuff, one bag that has my casual stuff, and I pretty much gave up everything else that I own, took a camper van and started driving around Australia. So since then, I'm pretty much an executive, no matter just that home is where the heart is. So that's why I have two bases I use just as a central area to move from there. But yeah, depends on the day. What
 
</strong>Michael Hingson ** 03:10
made you do that? What made you decide to down so down size and not only take up that kind of lifestyle, but live in in the way that you do
 
<strong>Moustafa Hamwi ** 03:22
beautiful question. I mean that that has a lot of layers to it. I'd say my journey start of pursuing my own passion in life started at about 2008 when I was in events and nightlife, having an externally very successful life, but feeling empty on the inside. I started reading, researching, yoga, meditation, all of these things. 2012 bought a one way ticket to India. 2013 came back to Dubai, started delivering inspirational talks, and people would say, You changed my life. And this is really when I knew that that's my passion and purpose. However, also I realized from that trip that me, including, yeah, and a lot of other people. We burden ourselves with a lot of belongings. The mind is a hoarder, and we like to hoard stuff. We like to have stuff, but these things were weighing me down and not enabling me to move as much as I wanted to, and to travel and to explore, and especially that the speaking brought me a lot of joy from seeing different parts of the world and different people and different cultures. So I started, I put a mission for myself since about 2000 and probably 14. I said, every year I'm going to give away half of everything I owned unconditionally. The only condition is half has to go. I love it. I it belongs. It has memories. There's always half that doesn't have that criteria. So every year, half and funny enough, it took me about 10 years to get rid of almost everything I have last year due to a lot of reasons, including a lot of stress, a lot of things, I've been procrastinating that dream. Yeah, and obviously, pandemic did not allow a lot of movement, but last year, I literally woke up on them like, you know what time to do it? What's left is not too much anyway now and let me downsize and live light, so that enables me to be anywhere I want in the world. Where
 
</strong>Michael Hingson ** 05:15
did you house yourself during the pandemic?
 
<strong>Moustafa Hamwi ** 05:20
Whoa. Well, pandemic was an interesting period. Very challenging. Yeah, very well. It was very challenging for everybody. For me, however, I found a big challenge brought a lot of opportunities. Which one of them is what we're talking about today is actually my my latest book is slingshot,
 
</strong>Michael Hingson ** 05:40
right? So where did you? Did you move around a lot during the pandemic? Or were you in one place just because it became a little bit of a challenge and an issue to travel?
 
<strong>Moustafa Hamwi ** 05:51
Well, I came out of a divorce looking for a fresh start. Came to Australia, Melbourne, particularly, looking for just the reset. And I arrived here at about 20 Marsh 2020, which is just two days before Melbourne lockdown, and it became the longest lockdown on the planet. So yeah, was an interesting period. There wasn't a lot of movement outside four walls.
 
</strong>Michael Hingson ** 06:20
So with the lockdown, I'm just curious about hearing how it went in other parts of the world. Do you think the lockdown worked and really helped keep the pandemic from spreading worse than it could have?
 
<strong>Moustafa Hamwi ** 06:34
That's a very complicated conversation. Yeah,
 
</strong>Michael Hingson ** 06:36
I know it's, you know, and I don't know the answer. I'm just sort of curious. But
 
<strong>Moustafa Hamwi ** 06:40
my my personal opinion is No, I totally disagree. I think if anything, it did more damage to people than it then it helped, because the mental health, that pressure that it brought on people, including me, this is one of the experiences I had, is the fact that I thought, if I am a speaker and a coach and an author, and I work on mindset, and I do all of this stuff, and I found it very challenging to handle the pressure that this lockdown brought on me, especially extended period of of lockdown just made life a lot more difficult than it needed to be. So yes, it might have, if you really think at micro level, helped a little bit on reducing spread of a virus, which I think still very difficult because it's an airborne virus. But on the other hand, in the grand scheme of things, it's like trying to shoot a small bird with a bazooka. Yes, you might get the bird, but you've caused so much collateral damage that I don't think it was worth it
 
</strong>Michael Hingson ** 07:37
well, and that's it. Yeah, go ahead. Sorry.
 
<strong>Moustafa Hamwi ** 07:39
And that included, actually, that my father caught covid in Dubai, and he was hospitalized, and I did not get the chance to see him before he passed away, simply because of the lockdown. So really, how they put a price tag on that? Well, my dad caught covid Anyway, even during lockdown, but the extended lockdown meant I couldn't see my father. And the question is, well, what did that benefit me and I eventually, somehow, I ended up catching covid With all the lockdowns and getting sick and all of that. So were
 
</strong>Michael Hingson ** 08:06
there mask mandates or requirements in Melbourne? And yeah,
 
<strong>Moustafa Hamwi ** 08:10
Melbourne, Australia, was one of the most locked down cities in the world. That's that's a topic of discussion by itself. It's quite a it wasn't a pleasant place, and developed a very bad rep of the politicians that were running this place at that time. What about
 
</strong>Michael Hingson ** 08:23
the whole idea, though, of wearing masks? Did you think that that helped slow down or prevent some of the disease spread and or, or at least catching the disease? Blocking down is one thing, but I'm thinking of just wholly, i the whole idea of wearing a mask,
 
<strong>Moustafa Hamwi ** 08:43
again, very debatable. And I can't speak medically, I can tell you, on the level of mental health, pressure that it put on people, you pretty much sure so that made made breathing more difficult for a lot of people, put pressure on a lot of people. And it was through all of these experiences that I feel, if you're talking about a mask, is that put the pressure, lockdown, pressure, masks, all of these things started pushing me further into a place where I needed to find a solution. And this is where the journey of me writing slingshot came from,
 
</strong>Michael Hingson ** 09:14
and we will definitely get to that. I know that when the lockdown happened here, I had just gotten out of New York, where I was delivering a speech before the lockdown happened. In fact, I left early on a day earlier on a day that I was scheduled to leave just because of that, and I'm glad that I did. And for me and my wife, our situation with the lockdown was that she was in a wheelchair her whole life, and she also had rheumatoid arthritis, so she had an autoimmune disease. And so I think the lockdown, or at least, let me rephrase it, us being locked down, was probably a good thing, and we chose. Was to not worry about it a whole lot at the same time, it did affect me as a speaker, also, because I wasn't able to travel and speak, so I did look at other opportunities, which eventually also led to this podcast. I did some things virtually, and some speaking virtually, but now with the fact that my wife passed away in November of 2022 and we actually did a podcast about that in January of 2023 and I had somebody interview me about it. But we with her passing, I'm now starting to ramp up speaking again and working to find engagement. So that's a process, but we'll get there.
 
<strong>Moustafa Hamwi ** 10:42
Condolences, and I know this was a tough period for everybody, and losing somebody loved, a loved person close to us is never easy, and especially when it happened during a lockdown and during a pandemic. So
 
</strong>Michael Hingson ** 10:54
Well, again, it happened in 2022 so supposedly a lot of the pandemic has lifted. But I agree with you, I think that it's a very complicated issue, and I am very concerned that while covid is airborne, and while there are things that we can do that help lower the potential for death, all it takes is another mutation that we don't catch right away For that to all change, and and covid is certainly not something that has gone away yet. I don't buy the conspiracy theorists who talk about the fact that they're just injecting into us, ways of tracking us and things like that. I'm really not sensitive to to a lot of that, but I also recognize that there are all sorts of challenges. And children clearly had a lot of challenges with it, because they couldn't go to school and they didn't do things virtually as well. I think also, parents are needing to help that mindset, but, but that's, that's where we are, and you know, it will all, it will all be something that we'll just deal with as we can. I'm sure. I'm sure, yeah, tell us about the early Moustafa, growing up and all that that eventually led to where we are. But tell us about your maybe a little bit about your childhood and growing up, and what you did and all that before you adopted the lifestyle you have now.
 
<strong>Moustafa Hamwi ** 12:26
Oh, how far do we want to go so?
 
</strong>Michael Hingson ** 12:30
Well, whatever. I'll
 
<strong>Moustafa Hamwi ** 12:31
give you a bit of background. My I'm Syrian by birth. I moved to Saudi when I was two years old, which is where I spent most of my primary school, went back to Syria for a bit, and then studied my first year of uni in Jordan, then finished my uni in Egypt. And uni is University, okay, right, IO in Alexandria and Cairo, and then I went to Dubai to start my career in 2000 so that, and from there, it's been pretty much a long stint of 20 plus years in Dubai.
 
</strong>Michael Hingson ** 13:12
So what was your career initially, when you started after after university.
 
<strong>Moustafa Hamwi ** 13:18
So after I started my uni, my first job was a telesales operator, because it was the only job I could get. Funny, I came out of uni, I'm the guy who didn't have holidays or weekends. I was always studying, doing courses, doing internships, with the promise that one day I'll end up getting jobs and everything. And it was a big disappointment, because I came into the job market with a big CV, and all my friends were like, Mustafa was going to be the first guy who gets a job. I didn't even get a job interview. And it was a friend of mine who got my dream job, which is to be a marketing researcher. And he ended up passing on his his side gig, which was a telesales operator, to me as a favor. So you can imagine how that was. You know, as happy as I am for him, the question to me was like, What did I do wrong? What was wrong with me? And that, funny enough, put a lot of pressure on me to perform and figure out a way around. So I said, in one year from now on, I'm going to be working in a multinational. Took me about 13 months from starting that job to end up working in a multinational ad and advertising and public relations agency handling the PR for Nokia and the Middle
 
</strong>Michael Hingson ** 14:31
East. So you were doing marketing and PR, as opposed to sales for Nokia? Yes.
 
<strong>Moustafa Hamwi ** 14:36
So that was my the start of my proper career. It was in public relations for Nokia Showtime, Cisco and many other multinationals, and that pretty much gave me a lot of exposure to a lot of nightlife and events, because back in the days, I'm guessing yourself and anybody watching the show would be old enough to remember a Nokia phone.
 
</strong>Michael Hingson ** 14:55
Well, that was I was actually going to say that there was a process. It. Are you familiar with Ray Kurzweil?
 
15:02
Yes, of course. Okay,
 
<strong>Michael Hingson ** 15:04
so Well, the singularity. But long before that, he was the developer of omnifont, optical character recognition. And he developed a a machine that read out loud for blind people. And in the late 2009 2010 well, 2009 by that time, the software technology had evolved and hardware had evolved that he was able to put his reading software on originally, I think it was a Nokia N 82 and then it went to a couple of other Nokia phones as well. So for probably about three or four years, the Nokia phone was the main platform because it had not only enough memory, it had a high enough resolution camera, and you could load the character recognition software as well as a screen reader, so it would verbalize whatever came across the screen. And actually, I was the major distributor for it, and I worked with others and signed them as distributors in the United States. So we sold a lot of the, what we're called KNFB Reader mobiles in the United States, a lot of Nokia phones. Amazing,
 
</strong>Moustafa Hamwi ** 16:20
amazing. Yeah. Well, well, I mean, yeah, you know how big Nokia was at that time. And, yeah, Ray Kurzweil is phenomenal in the tech space, and you're right now that you mentioned, I remember he did have a lot of technology enabling visually impaired people to, you know, to consume data and information from the world around them. Yeah,
 
<strong>Michael Hingson ** 16:39
he, he did some really good things for blind and low vision people. And then, of course, later, he developed the, probably, I haven't heard anyone disagree with this best music synthesizer, and it still is the most about the most natural sounding one I think I've heard. And then he also was involved in voice recognition, which is cool. So he did a lot of really useful things,
 
</strong>Moustafa Hamwi ** 17:05
yeah, amazing stuff, amazing stuff. And it was more amazing the fact that it was on a Nokia, on a Nokia handheld,
 
<strong>Michael Hingson ** 17:11
yeah, yeah. But then Symbian eventually went away, or the the iPhone came along and was a lot more powerful, and then everything sort of migrated, and Nokia was also, I don't know whether they were making bad decisions, but a lot of things were happening that made it much less popular than than it had been. Yeah, but so, so how long did you work for Nokia and the other companies like that?
 
</strong>Moustafa Hamwi ** 17:36
So I was handling the PR for Nokia in the Middle East for a couple of years, and during that period, I got exposed to all the nightlife and events because they were the sponsor for all these beautiful things, and that made me one of the most popular guys in Dubai, because I had backstage access to every single event that was happening. And that meant that I eventually started partying. More and more, started throwing after parties. And next thing I know, I decided to leave the company I'm working for and open up my own event agency. And that led me, that led me to go growing my business from four people, 45 people, multi million dollar turnover, and my life got crazier and crazier. Daytime, we're doing conferences, seminars, events and nighttime. We're sponsoring concerts and parties and things like that.
 
<strong>Michael Hingson ** 18:27
That must have been quite a challenge and tearing you in so many different directions.
 
</strong>Moustafa Hamwi ** 18:33
Well, it was, it was exciting for a young guy in his 20s to have that, you know, a video clip lifestyle, but Asher, while it did burn me out, and it made me reflect on a lot of things in life, first and foremost was, what am I doing with my life? What, like all of this fine is short term, short lived joys, but they're not fulfilling at all, and they don't make me feel better by the day, if anything, day by day, they start becoming less enjoyable, and they start making me feel emptier and emptier. And this eventually led me to leave everything behind and buy a one way ticket to India on a search, on a soul search journey finding passion and purpose.
 
<strong>Michael Hingson ** 19:17
Yeah. Well, you finally discovered was that all that nightlife stuff and all the other things that you were doing were great, but where was it really getting you? Mustafa,
 
</strong>Moustafa Hamwi ** 19:28
it was, I mean, look, I was making money, I was partying and everything, but it was fulfilling me. It wasn't getting me far. It wasn't getting me far. That's, that's really sometimes, sometimes the biggest challenges in life, side of the biggest blessings in hindsight, and when we're able to go through the experience, we realize that there's something in it for them that makes us ask deeper questions. And that's
 
<strong>Michael Hingson ** 19:50
the issue, and that's what I was getting at, is that in reality, all that other stuff, all that physical stuff and so on, was was fine, but. And as you said, Where does it really get you, and how is it really helping you emotionally and your your your inner self, the inner musafa, and it wasn't really helping that at all
 
20:11
100%
 
</strong>Michael Hingson ** 20:12
so you went to India. What did you do in India?
 
<strong>Moustafa Hamwi ** 20:17
Well, it was just, I remember what my mom called me. She's like, What are you doing? I said, I quit my job and I'm buying a one way ticket to India. She's like, are you crazy? What are you going to do in India? I said, I don't know. I'm going to go get lost. It was one of those things where I did not know, but I knew I had to go in that direction. It was an intuition to go to India, but I did not know exactly what I was looking for. I was looking for an answer. Obviously, yeah, no answer for what. And along the journey, I met by coincidence or a universal alignment, a guru or Swami, who had been in caves for 13 years. He had been meditating in solitude in caves for 13 years, and he had came out a few years before I met him, and in one of the interactions with him, I'm asking him about life, meaning of things, and so on. And he goes to me, he used to play with his beard. He goes, Hmm, do you know what you are thirsty for? Because if you do not know what you are thirsty for, you cannot quench your thirst. And that was a big aha for me, like I'm searching for an answer, but I never actually focused on what the question is. And a realization since then, till today, especially when I got into coaching, the real value is in the question. The best thing you can do is ask a question, because a well thought, well designed question gives you a valuable answer, and at that time, I did not know what I was looking for throughout my journey. Then a few months later, I end up, coincidentally, walking into a hospital getting myself checked up, and I discover I had a medical condition that was labeled non curable, and that freaked me out, because I had to reflect and ask myself, What if this was a cancer? What if this was something that was going to end my life? You know, what? What meaning that I have in my life? Did my life have any value? And reflecting on that, I realized that the answer to the question of, What am I thirsty for? The answer was, I'm thirsty for impact, to be able to know that I have left a positive impact on this planet. So then I 2013 I ended up buying a ticket back to Dubai, and I started delivering inspirational talks called Cavalli to Manali, which is talking about the journey of going from the Cavalli club nightlife in Dubai into Manali, where I met my Swami, and a few months later, a random person sees me sitting in a cafe in Dubai and just walks up to me, goes, Hey, you're that speaker guy. I said, Yeah. He goes, you did there talk about India? I said, Yeah, he goes, You changed my life. And that was an aha moment for me of ah, the answer to the question is, I am seeking impact in my life, and I know I can have impact by sharing my story, by doing inspirational talks and by doing coaching.
 
</strong>Michael Hingson ** 23:05
Yeah, I absolutely relate to what you're saying. Because as I tell people after September 11 and escaping from the World Trade Center, and people started asking me to come and tell my story, and they wanted to hire me to do it. As I say, I decided that selling life and philosophy was a whole lot more rewarding and a lot more fun than selling computer hardware. Yeah, I have to earn a living at it, and I had a wife who needed me to earn an income as well, and I still need to do that, but the rewards and when people tell you how you've changed their life, those kinds of comments really are what it's all about, as you well know, 100 100%
 
<strong>Moustafa Hamwi ** 23:54
and sometimes we feel we are as inspiring as We think we are, and until we meet the next inspiring person. So the reality is not that I am inspiring in the absolute is just that I've had an inspiring experience. However, since I got on this journey, I realized that there's so many more inspiring people, more than me, and literally, until we spoke last time before the episode and you told me your story, I'm like, Wow, here you go. There's one more. And what I love about this being in this industry is actually the amazing surroundings and people that you hang around and you communicate with. But this is not to say that someone who's not in the industry is not inspiring. I feel I've had so many experiences where I've been inspired by some of the most normal, average day experiences, because they also remind us to that the passion and purpose is a day to day pursuit. It's not just about a mission of changing someone's life, because a mother who's sacrificing and dedicating her life to her children is is as inspiring, if not more inspiring, absolutely
 
</strong>Michael Hingson ** 24:57
and um. You know, I think for me, the the issue is that I love to meet people. I think everyone inspires me to some degree, some more than others, and there are some that I don't need to ever meet, just observing them, if they inspire other people, that's that's fine. But I also think that it's important that as we inspire, as we speak, as we do, the things we do, all of those affect our lives. And so every inspiration, every time we meet someone, it affects us, and I think it helps us. I was going to say, codify, but it helps us more specifically understand what our philosophy is, and it helps clarify it, and helps us move forward. And I think that's very important,
 
<strong>Moustafa Hamwi ** 25:53
100% 100% it is. I there's a there's a saying in Arabic. I'll try to translate to English, but it says the wisdom is the PERS is the Holy Grail, and pursuit of the wise, wherever they might find it, they will grab it. So really, any any experiences that would help, any interactions that would help us as a person and as a human being grow is really the pursuit should be the pursuit of every, everyone,
 
</strong>Michael Hingson ** 26:24
yeah, and, and if we can contribute to that in one way or another, then that's great for For my part, I don't try to quantify how inspiring I am. My goal is to inspire where I can, and I know that not everyone who hears me necessarily goes away and will be as inspired as other people, but they're probably looking for other things. On the other hand, I know that I have contributed to inspiring some people. There was an article, oh well, I delivered a speech in 2014 and last year, somebody wrote an article about that talk and said some very positive and kind and nice things about my talk. And I love to say to people, how many times do you remember a speaker nine years later and decide to write about him so he must be doing something right, and what what I do right is what other people feel I'm doing right, and as long as as they feel that, then I'm going to continue to do what I can do. And certainly my message will evolve over time as your message evolves over time, as we learn more. That's very important in what it's all about,
 
<strong>Moustafa Hamwi ** 27:36
100% 100% and it is a journey, not a not a goal, I think, correct the whole conversation about mindset, you know, and kind of a beautiful segue into talking about mindset. Here is when I was talking to you last time, and then I, you know, was talking about my book and the mindset and everything, and you talked about your experience, you know, leaving the Trade Center during the 911 or escaping more, more than leaving, you know, and I asked you, how challenging was it for you? You actually gave me a huge mindset shift talking about that. Probably that was a more natural environment for you, not not being able to see, compared to someone like me, who's used to to external visual references, to be able to find my way, you probably had better chances and better mindset being able to deal with with everything that was going around you, which was very impressive, and a mindset shift for me just having that conversation with you. Well,
 
</strong>Michael Hingson ** 28:38
I think it's important, though. The the other part about that is, and as I think I explained a little bit, I spent a fair amount of time learning all that I could about the World Trade Center, what to do in an emergency, where all of the exits were, what the process was. And so, whereas sighted people typically want those visual cues. I knew that if I were ever in an emergency in the building, and what started that was that, of course, there was a bombing there in 1993 it wasn't something that caused a lot of damage, but it had happened, right? And so the bottom line is that being in that building now, right, there have now been something that happened, and there could be something else that happens. So I needed to know, and also I was the leader of that office, and so it was important for me to make sure I knew all I could, because it might very well be that we would find ourselves in a situation where there weren't visual cues for people smoke and other things like that, which we didn't really have in the building that day, but still we we could have, and it taught me how to be more observant. So for example, when we got into the stairwell, I began smelling an odor, and it took me about three or four floors to realize I was smelling the fumes from burn. Jet fuel. None of us had any idea what really happened. The airplane hit 18 floors above us on the other side of the building. And as I love to tell people, the last time I checked Superman and X ray vision were fictitious, so none of us knew what happened. And in fact, none of the people on the stairs from all the offices where we were and that we we and with the people we encountered, hundreds of people all the way down. No one knew, because we were all on the other side of the building. And so I smelled this odor, and it took me a while to suddenly realize I'm smelling the fumes from burning jet fuel. And I observed that to other people, and they said, Yeah, we were trying to figure out what that is. We must have been hit by an airplane, but we didn't know why. We didn't know any of the details, but again, it's learning to pay attention to the details, and it's really learning to have all the knowledge that we can possibly have. Visual cues are really lovely as far as they go, but that's visual cues that don't necessarily really point to the level of knowledge that we can have if we focus on maybe learning how to deal with an emergency as a blind person should. And I say it that way because I know of a lot of blind people who don't take the time to do what what I did, and so they might very well be in a fearful situation, but that was my makeup, and that's what I chose to do.
 
<strong>Moustafa Hamwi ** 31:21
Amazing.
 
</strong>Michael Hingson ** 31:23
And, you know, I think it's important, and I think in fact. And so the article talked about some of that, and I've given a number of speeches on emergency preparedness and safety, and talk about the fact that people need to learn about what to do in an emergency. Don't rely on reading science, because that may or may not work for you. And there have been a few situations where after giving a talk like that, people have come up to me like somebody who is involved in running a power company for a state, and he said, you raise a really good point. We're going to figure out, we want your help to figure out a way that the people can evacuate from our generating stations, our electric generating stations, if there's a fire and there's smoke, so that they can't see where the signs are, to tell them where the emergency exits are. And we figured that out.
 
<strong>Moustafa Hamwi ** 32:16
Wow, amazing.
 
</strong>Michael Hingson ** 32:18
It is. It is part of what, what we need to do. So again, I'll contribute where I can. I'm not an expert on electric generator plants, but I know what I did, and if I can help people and and inspire them that way, that's great. But you know, we all have our experiences, and hopefully we can contribute and and help other people. And that's what it's about, of course,
 
32:44
beautiful.
 
<strong>Michael Hingson ** 32:46
So for you, I want to go back to your Swami said, What are you thirsty for? Did you have an answer for him? Or how did you deal with that at the time?
 
</strong>Moustafa Hamwi ** 32:56
Well, at the time, I did not have an answer what. What ended up happening, obviously, is what I just mentioned earlier, is that my journey of first discovering I had a medical condition, and I had to ask myself, well, if this was a cancer, if it was undiscovered now and could have turned into a cancer, would have I been proud of my life and what that was? And the answer was, Well, what I was thirsty for is to have meaning and to have impact, but I did not know how I'm gonna do it. And eventually, the experience in Dubai of somebody saying, You changed my life made me understand that. The how, so, the what, the what was impact and the How was speaking, coaching and sharing my story. Did
 
<strong>Michael Hingson ** 33:40
you ever get to go back and tell your guru what you discovered?
 
</strong>Moustafa Hamwi ** 33:46
I actually not. I discovered I got to see him again on the same journey while I'm still in India. And actually, that's why I went back to him after I discovered I'm seeking purpose. At that time, I did not discuss that with him, because, remember, I was still dealing with my own medical condition. So my priority was me, because as much as Yes, of course, we want to help, but the reality is, I can't help anybody if I'm dead, so I my priority was healing and dealing with my own stuff and and I spent a lot of time with him, but that was not a, not a conversation I had with him, as much as reflecting deeper and deeper and a lot of other things in life with him. But
 
<strong>Michael Hingson ** 34:24
that question really did change your life in so many ways over time. 100% Yeah, which is, which is, of course, probably what, what he intended, as long as you were willing to think about it, and clearly you were so that was great, yep. So you know a lot of us, I believe that as we go through life, we make choices, and I love to realize that I can trace a lot of where I am. A day, back to choices that I made some time ago and the choices that brought me here, for example, whatever that is. But in dealing with our past and dealing with choices, is that an important thing to do, or do we just forget our past and we just live in the moment? Beautiful
 
</strong>Moustafa Hamwi ** 35:19
question, and what you're asking about is kind of the whole premise and trigger behind my book slingshot. And the analogy of Slingshot is that, yes, we do need to go and take a step back to deal with our past, but only enough to discover what is holding us back, but then we have to let go of that so we can slingshot into the future. So the answer is not an absolute yes or not an absolute no, it is a yes. And how do we move on after we take that step back? Otherwise, we get stuck in the past, which happened to me for a while, while I was stuck in the space of healing, and all the healing space does is dig deeper and deeper. And it's like peeling an onion. You take one layer out and there's another layer and another layer and another layer, and that alone becomes an addiction. So reality is, yes, take a step back, but let go so you can accelerate into the future. So
 
<strong>Michael Hingson ** 36:15
how does the healing process then actually work?
 
</strong>Moustafa Hamwi ** 36:20
One, of the biggest elements of healing and growth in life is actually awareness. So the first step is, is if we're if one is able to step back and face the reality of what happened. And one system I use in slingshot the book is actually we ask people to write their story first. So the way we do it, and I can do it here is with you, is ask, okay, if your life was a movie, what genre would it be? Okay? And then you'd put a name to that movie. So you say, okay, my the genre of my life is, I'll give you an example. The genre of my life was at a period when everything was not going well in my life, and losing my business and so on. The genre was a sad drama, and the title of my movie was dreams broken on the shores of reality. I mean, I say it now and I laugh at it, but at that time, I was very depressed, sitting in and staring into the horizon, at every sunset, going, Oh, my life, everything is not working. And then, and then, the story of my life was, I'm a failure because of my upbringing, because I didn't have a good English education. I didn't have a proper university education. I had a uni, but it wasn't a, you know, something that is inspiring, and all these stories that the outside world fills into our head. And I was looking for an excuse for any failed experience which is not failure in the ultimate and then reframe that story and through the exercises that go through the book. So what happened is, by reframing a lot of those stories, the genre of my movie changed from a sad drama into an adventure, and then the title of my movie was an adventure of a lifetime, a life to die for. So then suddenly that little mental shift and reframing of the story showed me the best side of the life that I'm living and allowed me to capitalize on the opportunities. Yeah,
 
<strong>Michael Hingson ** 38:15
I hear what you're saying. Well, go ahead,
 
</strong>Moustafa Hamwi ** 38:19
yeah. So I'd say this is a simple exercise we can give to any listeners to really start by asking yourself, if life, my life was a movie, what genre would it be? And be honest with yourself, because the healing element here does not work. So if I was to pretend that I'm in, that I'm positive about my life, I don't believe positivity works. It's a bunch of bollocks, because positivity, if you're not truly inspired from inside, is just putting makeup on something. It doesn't change the reality of what that thing is. We have to face, honor and acknowledge and understand that we are sad, that we are upset, that we are angry, that we are hurt. These are all natural emotions and the challenge is throughout now this industry, unfortunately, the self help industry, people are are feeding people. No, you got to be positive, and you got to be this, and you got to be that. You can only be what you are congruent with. And that has to come from genuineity, from authenticity and from truth. And if your truth and genuineity and authenticity in that moment is sadness, then honor it, because you can only resolve some emotions, or the emotions and emotions you have. You can only resolve them when you go through them, not over them. You know when they say, get over it. You cannot get over it. You have to get through it. And once you get through it, you dissolve it, and then healing can happen. It's like, if you have, if you have something under your skin that's a an infection that is so bad that it's starting to develop pus. The only way to heal it is to actually cut it open, clean it and then stitch it again. If you try to ignore it, it doesn't work. So really, awareness is a big element in any healing journey. Me.
 
<strong>Michael Hingson ** 40:01
For me, I kind of view positivity a little bit different than I think you're describing, and I appreciate what you're saying. I think that positivity is, in a sense, focusing on dealing with the things that are going to help you advance and trying to not focus so much on the negative things that you can leave behind you. Maybe another way to put it is so many of us worry about so many different things, and most of the time we don't have any control over them, if we would just focus on the things that we can control and leave the rest alone, we would be a lot more productive and a lot less stressful in our lives.
 
</strong>Moustafa Hamwi ** 40:48
I totally agree with you, however, I would still want to debate that the positivity conversation, and I'll ask you a simple question and to anybody who's listening, would you consider yourself a glass half empty or glass half full guy,
 
<strong>Michael Hingson ** 41:03
I guess I would probably view myself more as a glass half full guy than a glass half empty guy. Beautiful,
 
</strong>Moustafa Hamwi ** 41:09
and I'll tell you I personally disagree or and I would tell you you're probably not that, and I'll explain why. Okay, I'm I'm a guy who says the glass is half empty half full. And how can I fill the empty this is by that, yeah, so you are the guy who's practical. And practicality versus positivity are two different stories, because what happens sometimes people who are just focusing on the positivity never also understand where they need to develop and they they need to grow, and they become stale, right? And that it's just a labeling conversation that we're having. Of course, yes, it is attitude, and of course, you gotta look at the glass half full. And if you focus, if you focus on the negativity in your life, you'll never get, get get out of that. But also, equally, if you don't acknowledge and understand that these things require growth, then you also never grow there. So it's a, it's not a, it's not a black or white conversation. It's a conversation of totality, of looking at the half full and half empty. Otherwise people get mis eluded, and that's why I keep talking about the self help industry, because it it sells a lot better to talk about positivity. People don't want to hear about the hard work they have to do to fill in half of the glass. Nobody wants to talk about, okay, you talk about positivity, but nobody understands that the level of hard work, as you said, you had to go through to be prepared to deal with situation where you're not getting visual cues, because you had to depend on other things that took work that didn't happen by itself. So what I talk about here is not just the positivity, it's the totality of the approach of being truly realistic and honoring that the struggles in your life do bring their own opportunities, and they allow you to grow only when you own them rather than ignore them. Yeah,
 
<strong>Michael Hingson ** 42:51
and again, for me, and as I was describing, the whole concept of positivity is really dealing with the negativity that we focus on so much that we don't need to have around us if we choose to deal with it and we can, there are things that go on that are challenges to us, but we have the choice of dealing with those challenges, and I think that's the important thing, as I tell people we had no control over September 11 happening, and I am not convinced that all the communications between all the government agencies would have figured it out in the US having read the September 11 report. But what we all have control over, and all had control over, is how we deal with September 11, and we can choose to deal with it as a horrible thing, and it was a horrible thing, but we could choose to deal with it in a very negative way in our lives, or we can learn and grow from it. And I think that's the issue of making a choice that helps move us forward and get away from the negative stuff. And I met some people who are very negative after September 11, and I could see years later that they were locked in a mindset that wasn't ever going to help them be more productive and help them grow
 
</strong>Moustafa Hamwi ** 44:13
beautifully said. And it's that mindset conversation about how to really not get stuck in your past story. However, I only talk about the mindset mastery as a second stage to the healing. And the healing is what requires us to look at the half empty so we can acknowledge what needs to work and then work on the half full. And in that, we'll have a totality of a full glass that that is always serving us, and never get stuck in diving into negativity layer after layer after layer. So it's always a yin and yang approach. It's a coherent approach. So agree on that point.
 
<strong>Michael Hingson ** 44:50
Yeah, it's, you know, it still becomes an issue of of growth and of choice and and I would never say. You don't pay attention to the negativity part. You've got to know that it's there before you can deal with it. And it's it's more an issue of, again, the choices that we make, and I agree with you, mindset is a part of it. And you can talk about, oh, I got this mindset. Well, do you really, how is that helping you advance, do you really have it? And it's it's so often the case that people talk a good talk, but they're not really walking it, and which is part of the problem,
 
</strong>Moustafa Hamwi ** 45:29
100% and not just that. It's actually having the courage and the humility to acknowledge where we are now and then working towards where we want to be. Otherwise, it's fake. It's just all the Rura hooha motivational Yes, yes, yes. You can do it. You can do it. Yeah. Well, guess what? I do a lot of extreme sports, and one of them is skydiving. Skydiving means opening the airplane door at 13,000 feet and jumping out if I don't acknowledge that. One of the things is, I'm not a bird, and I don't have wings, and for me to do that, I have to have a parachute. So so in a way, it is a it is a weakness, not to have a wings, but then when I acknowledge it and I understand it, then the strength, there's the design and the engineering that goes behind the parachute that I have to make sure it's strapped onto me, that have to make sure it's ready. Allows me now to complete that picture of the glasses half empty, where I'm not a bird, but with the parachute, my glass becomes half full,
 
<strong>Michael Hingson ** 46:27
right? And and the joy of skydiving, I've never done it, that's okay, but the joy of skydiving and the experience and what you see when you're doing it and you land and so on. That fills up a lot of the rest of the glass, for the moment,
 
</strong>Moustafa Hamwi ** 46:46
100% it's a beautiful it's one of those amazing experiences that I'd highly recommend you do. I
 
<strong>Michael Hingson ** 46:51
want to do it someday. I just haven't. I haven't tried it. It is, it is a doable thing. I know some blind people who have done
 
</strong>Moustafa Hamwi ** 46:59
it. I mean, I mean, you do a tandem anyway, the first job. So maybe this is your cue. Somebody will be strapped onto you, and they will, yeah, yeah. And
 
<strong>Michael Hingson ** 47:05
the other blind people who I know did it in tandem, and that's fine. I'm I still get to experience it. And I I've done a number of things like that. I've flown an airplane and and flew it for about an hour. The trick is, as I tell people, you just stay high enough that you don't hit the mountains and you're good,
 
47:26
amazing, and it works. And
 
</strong>Michael Hingson ** 47:29
I've driven a car and some other things like that, although I had some directions, that's the technology is getting better, not autonomous vehicles, but literally, it is. It is possible. There is technology so that a blind person can drive a car. If you ever want to explore that, there's a website. It's called www dot Blind Driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>, and you can actually see a car that was developed with the technology so that a person who is blind can get behind the wheel and truly get the information to drive the car. And I, I did the simulator, but I haven't driven the car, but again, a lot of adventures. I've traveled to a number of countries, and I travel alone, and it's part of what I do, and I love doing it and inspiring people. And I've spent a number of days in countries where I don't speak the language, and we had to rely on an interpreter to help with doing a speech. But it, it's so fun and so rewarding when, again, people come up and say, we really appreciate what you say
 
<strong>Moustafa Hamwi ** 48:35
amazing.
 
</strong>Michael Hingson ** 48:37
So it's, it's, it's a lot of fun. Well, tell us a little bit more about slingshot and what makes slingshot and your methodology different than other things.
 
<strong>Moustafa Hamwi ** 48:49
A beautiful question. Michael, it's basically the practicality of it, as as you figured with this conversation about you know, half full or half empty. My my my approach is very pragmatic and practical. So I always like to have things that number one are coherent. So slingshot really offers the healing and the mindset mastery together, the schools of thought out there generally have been kind of, you know, unipolar in a way, where they're either they're either trying to talk about coaching, which is just go, go, go mentality. You can make it. You can do it. It's all in your mind, or other schools that are just healing. And let's dig into the past, and let's be in the feeling. But that is a never ending journey. You don't know how deep the rabbit hole goes. This book offers a coherent approach where you take a step back to heal, and then you release to mindset master. The second thing that makes the approach in the book slingshot special is that it is also results driven, because myself, I've struggled a lot throughout my journey with a lot of you know, self proclaimed goo. Gurus and coaches and things like that, that promise the sun, the moon and the sky, but don't deliver results. So I've always promised myself, whenever I deliver something, it'll be measurable results. So everything in the book is structured. You read on one page, but then the practical it's not just theory. The practice is on the other page. You fill in the blanks, and you yourself will get immediate results in that moment to understand it. And third thing is that it is actually a continuous journey. So the kind of books I offer are not just theory. They're practical, and they entice you to reuse them all the time. So what happens is, okay, you do one exercise at a certain point of time, but that doesn't mean it's not a one time transformation. You get immediate results. But I say in the last chapter of the book, I say, keep brushing your teeth, and that's an analogy of you can go to the doctor to get teeth whitening, but if you don't brush your teeth daily, you don't get the consistent results. And the same thing with the book that I offer, it's a companion that allows people to consistently keep working with the book at any stage of life when they're having challenges. And
 
</strong>Michael Hingson ** 51:01
that makes sense to have a way to keep being able to go back and re examine whatever it is that that is guiding you along the way. And you have to do that. I think that any decent book or any decent kind of instruction that we allow ourselves to do has to be something where we can continue to do it. It isn't just a one time thing, 100% so that that makes a lot of sense. Well, you know, we're always talking about mastering our destiny and and really becoming a whole lot better than than we are. And we've also talked about the mindset. Why is it important to master your mindset on the way to mastering your destiny? If that's a relevant question to ask
 
<strong>Moustafa Hamwi ** 51:48
amazing question, Michael and I'll give you a simple example. What what mindset does is minds. Our mindset impacts our behaviors, and our behaviors impact our actions, and our actions impact the results. And naturally, the results feed our mindset so and that becomes either a positive loop or a negative loop. When our mindset is inspired, using your terminology, positive, I'd like to call it more inspired, determined in a mastery state, then we behave in that way, and our probabilities of taking inspired actions increases, and as the actions increase, probability of success increase. And then the more we succeed, then we start reaffirming ourselves that we are really successful. But the same thing can happen in negative way, because if we're having a negative attitude, we will not do our best, and when we don't do our best, the results probably will not be the best, which then reaffirms that things do not work for us, and it becomes a negative feedback loop. And if you think about the importance of a mindset, it's like a car driver. Imagine a supercar. Okay, what's what's your favorite? Talking about cars, what would be your favorite supercar.
 
</strong>Michael Hingson ** 53:01
Oh, gosh, um, not me much of a driver. Um, oh, I'll just say a Cadillac. What the heck?
 
<strong>Moustafa Hamwi ** 53:11
Okay, let's, let's say a super Cadillac. Yeah, the racing Cadillac has, I think it's a scene.
 
</strong>Michael Hingson ** 53:15
Let's say a Ferrari. Okay, that's more racing. So we'll say a Ferrari. Let's
 
<strong>Moustafa Hamwi ** 53:19
take a Ferrari. Okay, let's take a red Ferrari. Typical, typical image in people's head is a red Ferrari. Yeah, okay, so take a Ferrari. Now imagine that Ferrari being driven by your average taxi driver. How much will he or she be able to get out of the Ferrari like an average taxi driver can get out of a taxi. Now imagine the same Ferrari, same red color, driven by Michael Schumacher, being a professional race driver, he will get 110% out of that car, same car, same color, same everything. Two different drivers, two different results.
 
</strong>Michael Hingson ** 53:55
I would only say if you're comparing it to New York tab drivers, some of those guys are pretty good, but I'm just being silly. Go ahead,
 
<strong>Moustafa Hamwi ** 54:02
yeah. I mean, yes, but still I hear what you're saying. No, I hear what you're saying nowhere near as good. I mean, they're probably get skidding with it and move fast, but they would never be as good as somebody who never seconds. And the reality is, in between those two, the driver is the mindset. So the same you split Mustafa into two, and you put a taxi driver in to drive this as driving a taxi, and you put then a professional Formula One driver, the driver of the Mustafa's, the one that's driving more professional, will get professional results. And that's how life goes on. So that's why it's very important for us, for us to master our mindset in the pursuit of mastering destiny. Now how I discovered that is when I was doing my work with passion, early on in my speaking career. So about 10 years back, with the live passionately book, I would help people discover their passion and. Would know with absolute certainty, this is it. What I want to do. I want to do this. I want to pursue that. It's going to make me fulfilled. But then self doubt kicks in, and anxiety, fear, limiting beliefs, and suddenly they would quit on their dream before they even start, because they're so scared of the outcome, and their mindset is not ready. So suddenly they've got a dream of a Ferrari but a mindset of a rickshaw or a tuk tuk or a small car, and then they're never able to accelerate their life. So without that mindset upgrade, people don't go very far in life, or even if they stay where they are and convince themselves I'm happy. Pandemic has taught us that nobody's immune to challenges in life, because even when everybody thought they're immune, everybody got it tough and during pandemic. So reality life is going to hit hard sooner or later, and the more our mindset is upgraded and prepared, the better for us.
 
</strong>Michael Hingson ** 55:55
And the other part about that, let's go back to the cab driver and Michael Schumacher, the reality is, with a mindset, you can develop and change your mindset and develop a different mindset. So it is certainly possible, depending on the drive of the cab driver and his motivations or her motivations, they might develop the skills to be a professional race car driver, but they have to work at it, 100%
 
<strong>Moustafa Hamwi ** 56:23
100% there's that that funny story of every overnight success takes 10 years. People only see the final outcome, but they don't see how much work it took that person to prepare and train. It's the 10,000 hours that we all have to put in. And people have that dream, have that aspiration, but don't have the mental tenacity to stay at it, day in day out, to reach their goal. And this is where mindset mastery becomes very important.
 
</strong>Michael Hingson ** 56:49
How do people develop this kind of mindset mastery methodology, and how do they develop the ability to master their mindset?
 
<strong>Moustafa Hamwi ** 56:59
Beautiful question, and that part of the second part of slingshot the book, answers with a lot of exercises. However, I will give a couple of exercises that would make it easy for anybody listening to apply a little bit of those. So first question I like to ask people is, actually, what would you regret if you did not pursue your passion. So what is that regret? So if you say, I'm dreaming of becoming a speaker, a coach and an author, because I struggled with that at the beginning, remember I didn't fly out of India to become who I am today. I struggled with that, with that self limiting beliefs. So if you ask yourself, what would I regret by not pursuing that dream or that passion that would
 
</strong>Michael Hingson ** 57:43
I would and my answer would be, I would regret not knowing how far I could take it and what I could do with it. Beautiful,
 
<strong>Moustafa Hamwi ** 57:50
beautiful. And then you keep going. So what you do is, I want a long list. I want at least 10 or 12, a list of 10 or 12 items. So you keep showing going, Okay, I'm not going to discover how far can I go? I I will, I will. I will be, I will be sad. I will lose my self confidence, because then, you know, I've doubted myself, and
 
</strong>Michael Hingson ** 58:09
I'll always wonder, what if, what is, which is that's me, but that's what I would do? Yeah, everybody,
 
<strong>Moustafa Hamwi ** 58:16
not just you, because that's where, that's what happens, is the regret for what we did not do is bigger than the regret, and then we
 
</strong>Michael Hingson ** 58:23
talk ourselves into having taken that position, well, I wouldn't have been able to succeed. How do you know,
 
<strong>Moustafa Hamwi ** 58:28
deep inside, we know this is yes, exactly right. People will when you question yourself, you will lose confidence in yourself, and that's the negative self limiting belief cycle that I talked about. So what happens is you put that list of what, what would I regret if I did not pursue my passion? And then that gives you a motivation away from so you run away from that ugly space of you know, regrets, right? Then I give another exercise, and I say, What's the best that could happen if you pursue that passion and that goal? So that gives you a motivation too. So one regret is I would never know how far I could go. So now if I ask you, what's the best scenario if you pursue that passion, I succeed. You succeed. And then deposit what are the positive outcomes there. People
 
</strong>Michael Hingson ** 59:21
ask me to speak. They tell me that I changed their life, beautiful.
 
<strong>Moustafa Hamwi ** 59:25
So you get to speak, you get to change people's lives. You get to travel. You get to explore the world. And then you put that list. So now you've got a motivation too. So you've got one motivation away from the regret, one motivation towards the aspiration. And typically, there's a blockage there of but what if this does not work? Then I ask people to write a list of what's the worst that could happen if you pursue that goal or passion. So let's say you decided to speak, what's the worst that could happen?
 
</strong>Michael Hingson ** 59:55
I didn't get many speaking engagements. I wasn't able to change. Change lives,
 
<strong>Moustafa Hamwi ** 1:00:00
and I and then I didn't charge as much as I could charge, and I didn't charge as much as I could have charged, right? And then you put that list, and then, then this is a list where I'd say, Well, get over it. What? So what? So what if you didn't get as many speaking gigs, you just keep marketing and promoting. So what if you couldn't charge as much as you want, you just keep working till you can raise your prices over time. So what if you did not inspire the millions that you thought you would? Well, guess what? Inspiring one person is as good as inspiring a million. It's still a life that you have changed. So once we put all of these stories that you know, that we tell ourselves, of why I don't want to do so that away from that, what am I? What would I lose by not pursuing the passion? And then what would I gain by pursuing that passion? And what's the worst that could happen if I pursue that passion or goal? Those three things are the simplest excerpts I could give from slingshot, the book that would help people mindset, master their life.
 
</strong>Michael Hingson ** 1:00:53
The other well, going back to the third thing, the other part about that is, and then maybe it's the physicist in me, or the way I look at things, if I don't succeed at it, then I need to also ask myself why, and I need to teach myself by learning what maybe I'm not doing right or or what I'm doing but I could do better and figuring out how to improve. So I'm a firm believer in the fact that people can learn how to overcome challenges like that. I do agree with you, but it is also important then to take it further and say, Well, why am I not succeeding? What is the deal? Go back and learn some more
 
<strong>Moustafa Hamwi ** 1:01:36
100% and that's but that you can only do that when you have developed that level of mindset mastery where you're not looking at limitation, you see the exit. And that's why, if you remember I said, this book is not a one time use. It's a manual that you keep using, because every time you use it, you slowly develop the habit of not paying too much attention to the negative outcomes and focusing more on the positive outcomes, and then building a bridge of what is needed for me to to get there. So one other exercise we use there, which is, you know, follows the methodology that you're talking about, is, is called Use what you have to get what you want. So it's about putting a list of what resources do I have. And I think you are an amazingly walking example of somebody who has done that, because if you were to focus on what you don't have, you're going to go, hold on. But I but I can't see so how am I on Earth going to be able to do podcast interviews? But you did not focus on what you did not have. You focused on what you had, and you capitalized on it. Your ability to ask deep into deep, deep, deep questions, deep, reflective questions, to be passionate about it, to figure out the technology around it, capitalize on your technology background, to be able to find the tech that supports your journey. That's a beautiful example on how you can master your mindset and master your destiny
 
</strong>Michael Hingson ** 1:02:52
well and for me, and it goes back to again, the thing we talked about and I mentioned earlier, choices I can trace back why I have that mindset today. It goes back in part, to my parents, who said, You can do whatever you choose to do. There's more than one way to do things. It goes back to training and getting a master's degree in physics and very intelligent physics professors like my academic advisor was Dr Fred reines, who was the discoverer of the neutrino and won a Nobel Prize for it, although it was long after I knew him that he won it. But you know, he he also was very clear. And there's always a lot of ways to accomplish something. You have to look for it. And so many people have said those kinds of things to me, along the line that I realized blindness isn't the problem. It's our attitudes about it that are the problem, and the sooner we get over making that the problem and recognizing that other people's attitudes are their issues, I need to continue to do what I can do, and I need to use my knowledge to be able to move forward. That's the important part.
 
<strong>Moustafa Hamwi ** 1:04:01
100% love it.
 
</strong>Michael Hingson ** 1:04:05
Well, if people want to learn more about what you do and maybe talk about or explore being a coach and and also get slingshot, how do they do that? Thank
 
<strong>Moustafa Hamwi ** 1:04:15
you for asking, Michael. I'm really grateful for you having me on your show, and for your listeners for listening in. So I would love to give everybody an a gift and an opportunity to heal their past and master their mindset. So I will give a free e copy of my book slingshot, the Practical Guide to Becoming a Master of your destiny, not a victim of your history. The only thing they need to do is go to <a href="http://moustafa.com" rel="nofollow">moustafa.com</a> forward slash slingshot. So that is spelled Moustafa M, O, U, S, T, A, F, <a href="http://A.com" rel="nofollow">A.com</a> forward slash slingshot, like a slingshot. And over there, there'll be a form that they would fill. Typically, that's only for people who bought the book, but for your guests, what they have to do is put their name and email and then in the Code Section. In they just have to put unstoppable, which is in reference to your show, and they will be able to download the free copy, a copy of this book and my previous books, including The live passionately book, they'll be able to download a bonus meditation and several other amazing bonuses. So I'm really grateful to you and to all your audience.
 
</strong>Michael Hingson ** 1:05:18
Well, thank you for offering that, and I hope people will will take advantage of that. What other forms is the book available? And obviously it's in print. It's an ePrint. It
 
<strong>Moustafa Hamwi ** 1:05:27
is an ebook, and I'm actually in the process of recording the audiobook very soon. Also,
 
</strong>Michael Hingson ** 1:05:33
are you reading it?
 
<strong>Moustafa Hamwi ** 1:05:34
I will do it. That's the reason it just took a little bit longer, because I'm planning to read it myself.
 
</strong>Michael Hingson ** 1:05:39
Good for you. When we did thunderdog, I didn't read it, and I'm coming out with a new book learning about learning to control fear. It's called Live like a guide dog, and they actually have already arranged for someone to read it, and that's fine. I don't need to be the reader rabbit,
 
<strong>Moustafa Hamwi ** 1:05:55
but you can always record an intro. You can always record that is exactly
 
</strong>Michael Hingson ** 1:05:59
right, and I will make sure that we we work that out. Well, I want to thank you again for being here, and I want to thank all of you for listening. I hope you've enjoyed this. I hope you've learned a lot. I certainly have, and I appreciate Mustafa taking time with us today. Love to hear your thoughts, by the way. So if you would please email me and tell me what you think you can email me at Michael h i@accessibe.com so that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, which is w, w, <a href="http://w.michaelhingson.com/podcast" rel="nofollow">w.michaelhingson.com/podcast</a>, and Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, O, N, All one word if you're looking for a speaker, I would love to hear from you. We are always looking for speaking opportunities to talk and inspire and teach. So if any of you out there need a speaker, I'd love to hear from you about that. And wherever you're listening, please give us a five star rating. We value those a lot. We value your input and your thoughts and especially your ratings. So once more, though, Mustafa, I want to thank you for being here and taking the time with us.
 
<strong>Moustafa Hamwi ** 1:07:07
Thank you very much, Michael and to all the listeners. Remember you are the master of your destiny.
 
</strong>Michael Hingson ** 1:07:16
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Executive Nomad and Mindset Coach with Moustafa Hamwi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a22a0b51-8ff3-460e-be48-a2298f237008.mp3?source=rss&amp;ext=asset.mp3" length="28042233" type="audio/mpeg" />
<itunes:episode>275</itunes:episode>
</item>
<item><title>Episode 274 – Unstoppable Holistic Communication Consultant and Coach with Tina Bakehouse</title>
<guid isPermaLink="false">https://pinecast.com/guid/617a41c3-caa6-4f75-9f42-8e43bb1a8e63</guid>
<pubDate>Fri, 11 Oct 2024 10:00:11 -0000</pubDate>

<itunes:duration>01:06:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/25abe9e9-ade2-4c82-8c4f-ede4dec9a46f/UM274-Tina_Bakehouse-Coverart.jpeg.jpg" />
<description><![CDATA[<p>As Unstoppable Mindset regular listeners know I have been a keynote public speaker for 22 and a half years. I love it when I get to have a conversation with coaches and experts whose specialty is to help all of us communicate and converse better. Tina Bakehouse, our guest this time, takes communication coaching to a whole new level. As she says, her process is a holistic one.
 
Even as a child in rural Iowa Tina liked to perform and tell stories. As she grew she sharpened her skills. She has received two bachelors degrees and a Master’s degree as well. All are in one way or another concerned with communications and performing.
 
Tina brings her knowledge of the theater and on-stage performing to her work helping leaders and others to learn how better to connect with their colleagues and others around them. We talk a great deal about good and effective communications. Lots of good advice and many good suggestions and ideas will be found in our episode this time. Tina offers concepts that can help anyone wishing to communicate and connect better with those around them.
 
<strong>About the Guest:</strong>
 
Protecting audiences from boring speakers and speeches, Tina Bakehouse has started her own company, Tina B LLC, to provide holistic communication consulting and coaching to help heart-centered leaders and organizations internationally and nationally to communicate more effectively. Tina is a published author of the book <em>Discovering Our Magnetic Speaker Within</em>.  With more than 20 years of teaching communication and theatre (10 years as an instructor at Creighton University), a former Walt Disney Cast Member, Leadership Iowa participant, and TEDx speaker and coach, Tina is passionate about educating others to become more self-aware and enhance their authentic speaker style through transformational workshops in improvisation, storytelling, temperament, and communication. 
After earning two BAs from the University of Northern Iowa, one in communication studies and psychology, and the second in theatre and English teaching, she completed a master’s degree in communication studies from the University of Nebraska-Omaha along with certificates in Advanced Professional Writing, Keirsey’s Temperament theory, Holistic Coaching, and four levels of improvisation training. 
Her past positions have included Malvern Bank’s Chief Creative Officer, assisting with community development and coordinating financial literacy and educational opportunities for Mills County and Golden Hills RC &amp; D as Outreach &amp; Communication Coordinator, promoting the arts and local foods in southwest Iowa.
Tina has performed and coordinated multiple storytelling shows in southwest Iowa, including two teen shows.  She continues to use her creativity, leadership, and passion for the arts to help people communicate effectively and solve problems. Tina lives at Maple Edge Farm, a 150-year old family farm in southwest Iowa, with her husband Jon and son Anderson and her beloved dog Shyla. 
 
Protecting audiences from boring speakers and speeches, Tina B. has more than 20 years of teaching communication and theatre (10 years at Creighton University), a former Disney Cast Member, Leadership Iowa participant, and TEDx speaker and coach, Tina is passionate about others becoming more self-aware and enhancing their speaker style through transformational workshops in improvisation, storytelling, temperament, and communication including clients Practical Farmers of Iowa, First National Bank, FEDx, Children's Hospital, and many more. She's earned 2 BAs from the UNI in communication studies and psychology and theatre and English teaching and a master’s degree in communication studies from the UNOmaha. Certificates include: Advanced Professional Writing, Keirsey’s Temperament theory, Holistic Coaching, 4 Levels of Improvisation. Tina has published a book with Manuscripts Publishing: <em>Discovering Our Magnetic Speaker Within</em> with Manuscripts Publishing. Her past positions have included Malvern Bank’s Chief Creative Officer, Golden Hills RC&amp;D, and Omaha Steaks.
 
<strong>Ways to connect with Tina:</strong>
 
Website: <a href="https://www.tinabakehouse.com/" rel="nofollow">https://www.tinabakehouse.com/</a>
LinkedIn: <a href="https://www.linkedin.com/in/tinabakehouse/" rel="nofollow">https://www.linkedin.com/in/tinabakehouse/</a>
Facebook: <a href="https://www.facebook.com/TinaB.LLC" rel="nofollow">https://www.facebook.com/TinaB.LLC</a>
Youtube channel: <a href="https://www.facebook.com/TinaB.LLC" rel="nofollow">https://www.facebook.com/TinaB.LLC</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello and welcome to another episode of unstoppable mindset, where inclusion diversity and the unexpected meet. You've heard that before, but the unexpected is what's the most fun about this podcast, because it has everything to do with anything except inclusion and diversity. So we get to do that today. Anyway. I'm really glad you're here, and really appreciate you taking the time. Tina Bakehouse is our guest today, and Tina, welcome to unstoppable mindset.
 
<strong>Tina Bakehouse ** 01:49
Well, Michael, thank you so much for having me here.
 
</strong>Michael Hingson ** 01:51
Now, I was reading Tina's bio, and I don't want to give too much away, because it'll be fun to talk about all of it, but one of the things that she starts her bio by saying is that she's involved in protecting audiences from boring speakers and speeches. And I'm really anxious to talk about that. I have heard some very boring speeches in my time. Oh, I don't even dare mention names, but I've heard some speeches that were really boring, which is which is no fun. But let's start this way. I love to begin by asking if you could tell us kind of about the early Tina growing up and all that sort of stuff.
 
<strong>Tina Bakehouse ** 02:31
Sure, Michael, I was this little farm kid who grew up in southwest Iowa, and my front porch of this farmhouse became my proscenium stage, and I loved to rope my younger brother and sister into a wide range of performances. We would do little radio talk shows on my Fisher Price, you know, tape recorder, old fashioned style with those little tapes, as well as create scripted performances for my parents' anniversary every year, do dinner theaters and things like that. And I just found this love for the spoken word and for performance. And as I evolved and grew into a young teen, I was part of speech competitions as well as community theater, did the high school musicals and all kinds of experiences of that nature, and went to college and pursued a communication studies and psychology degree. And during that time, I really became fascinated with the idea of, how do we talk to each other, listen to each other, show up in various contexts to connect with each other, because communication is about connection. And I really found love with tapping into learning more about how people work, non verbally, as well as verbally and what really hooks people, because as a child, I loved a great story. I was a humongous fan of Jim Henson and the Muppets, and I always was fascinated how they created story on The Muppet Show and entertain in such a fun, creative way. And that's the power of our voices, is that we can draw people in, and we can bring them to their feet and inspire, motivate action, or we can connect with one another, and in a way, that's a beautiful dance of conversation, and that's that's what I really love doing, and what I found in my journey is guiding people on that, that path of tapping into their inner magnetism, because we all have that ability to communicate with confidence and clarity. So I love the teaching piece. Yes,
 
</strong>Michael Hingson ** 05:00
wow, you have said stuff that opens up so many questions, but we'll, we'll try to get to a bunch of them, but I agree with you, and communication is really all about connection, and unfortunately, it cuts both ways, where people connect and and just go by, whatever they go by, and they don't analyze, or sometimes they analyze. But, you know, how do we how do we deal in our world today? You know, I don't like to talk about politics, but leaving out the politics of it, how do we deal with our world today? And I guess it goes back to the beginning of elections ever you've got politicians who say, trust me, and so many people do, and they just look at what the person or listen to what the person says, but never really analyze, and that's a dangerous thing to do. But the people are the politicians are communicating well enough that they just get people to connect. How do we deal with that? Well,
 
<strong>Tina Bakehouse ** 06:05
I think it goes way, way back to Aristotle's logos, pathos and ethos. In every communication context, there's an a target audience, there's an occasion for what people expect to happen, and the context affects and impacts the content. And so asking yourself in terms of logos, that's tapping into the logic of content and researching, getting that background information and being aware if you're speaking at a conference, or if you're going into a networking event. Or, if you are a politician, it's acknowledging speaking to that given geographic area, that demographic, and doing your research ahead of time. That's the logos piece. That ethos is the credibility of really getting the ethical of showing up in truth. And you mentioned, you know, saying, trust me, trust me. Well, that's on you as the speaker, to be full of integrity and to say what you mean and mean what you say, and you do so with consistency of showing up and being in your being. And the final piece is the pathos. It's that emotional appeal of really speaking from the heart. It's that balance we can get very heady. And I think in today's world, it's maybe even a challenge to tap into the heart, because we we can argue with each other, not meet each other in the middle. And I think if, if we can find, and I've found this in my experience, is do what intuitive abraham hicks talks about, and that is segment intending, and you set an intention prior to the communication and be with yourself Like have self awareness, because communication intelligence, or even conversational intelligence, comes from self awareness of Do you regulate your emotions appropriately? How do you think about the upcoming audience, the event, the content of your message? Because if you don't sit with that prior, you're going to influence and impact how the message lands, it may not land at all. And so I would say really being self aware first, because that will ground you. And once you get grounded into your own energy and awareness of the situation, then you can meet the other where they are. But you're right. We're in challenging times where we tend to have conversations with people that have the same belief system, and I've really been of a mindset in the last while, just to get curious and ask questions. I remember years ago when I was traveling in the Serengeti and had the opportunity to meet this beautiful doctor who had been practicing medicine for many, many years, and he was in his 80s and still practicing medicine, and he was from South Africa, and he would, just as this year, adite, he would share and bestow upon me so much knowledge, information and expertise. And as we were saying our goodbyes, he I asked him for advice. At the time, I was a professor at a university, I said, What should I tell my students in this communication class? What advice do you have? And he said, Tina, always be curious and always ask good questions for that's never failed me in 50 years plus of practicing medicine. So if we get compassionately curious about the other and know that they have their own experiences in story that's going to influence how our influence with how we communicate. And
 
</strong>Michael Hingson ** 09:48
I absolutely buy that, and I subscribe to it. It just seems to me, and I read about it often today, we have so many people who. Just seem to have lost or never had the art of conversation, and they don't want to converse. How do we deal with that?
 
<strong>Tina Bakehouse ** 10:09
That is a challenge, absolutely. You know, obviously we don't have control over someone else's choices, right, their behavior, and so it's meeting the audience or the other where they are. And so that could be a person who's more of a closed communicator, where they might be more focused on systems and working with things and being with things, not people, or they may have they're blocked because of some negative experience we simply don't know. Yeah, and again, it's meeting them where they are. So for example, I've encountered closed communicators before, and so I really just observe first, instead of just coming into their little bubble, non verbally, and break through that bubble. The theater person in me has learned very quickly the the pandemic gave us that six feet bubble, which I think is actually important before you break through. That is approach with compassion, because some people are not comfortable with that, and just observe and be with that person first, and maybe just ask a question and see where it lands. Tune into their nonverbal cues. Tune into their paralanguage as as their tone of voice. And if they're terse with you, it which can happen, I think it's, it's acknowledging, you know, thank you for even this time, and being you know, full of appreciation for who they are and be okay with maybe it's not the right time, and you're capitalizing on a hard time for that person. Maybe make a request, like, Hey, I'd be interested in having a conversation. Maybe it's the wrong channel, a phone call would be better. Or maybe it's just a direct exchange via email, which they would be more comfortable with in terms of they just have severe social anxiety. So it's first, observe, listen, notice more, and meet them where they are, and get and get into being okay with that they may not want to have a conversation, and you simply can't control because all communication has a sender and receiver, and it's a two way street. And so sometimes you have to, if you're going the wrong way on a one way, you got to turn around and say, you know, thank you, and be of good peace, centered energy, and move move forward.
 
</strong>Michael Hingson ** 12:35
Yeah, it is. It is so difficult. I think a lot of the whole issue with the art of conversation today, especially when you're dealing with the political world and so on, is that so many of us are locked into attitudes and our own positions to the point where there's no room To discuss or to even consider giving an inch, and we really need to get away from that. It doesn't mean that we need to change our opinion, but it's really more about listening than it is about conversing absolutely
 
<strong>Tina Bakehouse ** 13:14
and just from from communication theory, converting someone and their belief system takes multiple multiple multiple communications, and generally that may not even their belief system. So absolutely, I think that's a great point. Michael is meeting them where they are, and being open to engaging in discourse with someone who has a very different perspective and ask those questions and listen and really listen, yeah,
 
</strong>Michael Hingson ** 13:46
and I think that's really the issue for me personally, going back to being curious, I love to talk to people who have different viewpoints than mine, and I would hope at least when I'm conversing and talking, my goal isn't to convert. I don't think that should be my job. If, if I say something that causes somebody to think differently, that's fine, but my goal is to listen and learn and understand. And I think that's what we really need to see more in the world. And you know, some people really don't care about the facts, and it's, it's amazing, but that's not my choice.
 
<strong>Tina Bakehouse ** 14:28
Well, right there, there are high elaborators and low elaborators. It's the elaboration likelihood model that was created, I believe, in the 80s. And so you're high elaborators Are those individuals that really extract content and message, and they focus on content more so than the delivery style. Low elaborators Focus on delivery style. So we have more low elaborators in the United States and world, I would say that get impact. Very much tuned into how the person delivers with their tone of voice, with their charisma that draws people in. And with that being said, I think it's really crucial to be aware that, because we have this distinct way in which we choose to listen that everybody. It's so empowering if they, if we, people just want to be seen, they just want to be heard. They want to have a voice and be comprehended in a way that they are authentically who they are, not trying to be anybody else. And that could be different than you, and that's okay, yeah,
 
</strong>Michael Hingson ** 15:37
and it, and it should be, I think it's so much fun to have conversations. As I said, I love to learn, and very frankly, that's what I get to do on all of these podcasts. And as I tell people, if I'm not learning at least as much as anybody else, I'm not doing my job very well, because I want to really learn a lot of things you you talked about the you talked about the Muppets before, and I can't help it. I'm gonna have to spring one thing, and that is, I remember the original Muppet Movie. And there was at one point when somebody, and I can't remember which Muppet it was, said something like, I am just beside myself. And this real quick. And it took me several times at watching the movie to hear the response, which was, yeah, and how did the two of you live with each other? It was just something that happened so fast that they're just so they were so and, you know, those who do it still are so creative,
 
<strong>Tina Bakehouse ** 16:30
absolutely and witty and timely and really just good natured, which it's refreshing,
 
</strong>Michael Hingson ** 16:39
and it's just so much fun,
 
<strong>Tina Bakehouse ** 16:41
absolutely, I mean, I was grateful, because that was my era of my childhood, to have updated movies in their in 2011 and I believe even a year or two past that, where they had actors with the Muppets again. And it was just playful and fun and delightful and physical comedy, fun, self deprecating comedy that was not, you know, hateful or mean, which was very, very refreshing.
 
</strong>Michael Hingson ** 17:12
No, Miss piggy's mean.
 
<strong>Tina Bakehouse ** 17:17
No, she's not, she's
 
</strong>Michael Hingson ** 17:19
not mean, she's not. Mean, do you ever watch 60 minutes?
 
<strong>Tina Bakehouse ** 17:24
I don't. I have not. I mean, I did years ago, every once while with my parents, but I haven't for years and years,
 
</strong>Michael Hingson ** 17:32
one my favorite 60 minutes of all time, and I'd love to get a copy of it. Had morally safer interviewing Miss Piggy. Oh, funny. Well, yeah, let's just say the interview really went the other way. She was just on him. It was so funny. She got him speechless. She kept calling him Morty instead of Morley, and just all sorts of it was absolutely the most hilarious Muppet, or well, our Miss Piggy thing I've ever seen, she was great. I was she
 
<strong>Tina Bakehouse ** 18:04
should be on 60 minutes. Yeah? They just play with language, they have fun, and they're just in the moment. They're in that improvised, fully present moment. Yeah,
 
</strong>Michael Hingson ** 18:14
well, tell me a little bit about your your thoughts about being a speaker and rescuing audiences from boring speakers and so on. What are some of the big mistakes you think that most speakers make, or that a lot of speakers may? I don't want to say most speakers. I won't be a stereotype soul, but what do you what do you think are the mistakes that speakers make that make them so boring to people?
 
<strong>Tina Bakehouse ** 18:41
Well, I think more times than not, we're very egocentric. We think the speech is about ourselves. And I think that that is a false, false mindset. And in the process of writing and publishing my book, discovering our magnetic speaker within I worked with and communicated with a wide range of speakers whom I actually witnessed magnetism. One keynote speaker and an actual Communication Coach mentioned, it's about serving your audience. If you show up, all about them, it's a we thing. And I, even with the title of my book, I did get some critique on Well, why don't you have discovering your magnetic speaker within as the title? Well, it's not a your thing. It's an our thing. If you, if you give a speech and no one's choosing to listen, did it ever really happen? And it depends on an audience. So I would say that that's the number one faux pas in I've been guilty occasionally This too is and I've had to shake myself out of it is okay. It's doing that audience analysis and really focusing in on what does this audience need to. Know, want to know, and what did they know already, and start with what they know and build into the new information and that foundationally assist in your preparation for a given presentation. So I would say some mistakes. The first one is that the speaker makes it about them and not a service or serving the audience. So being audience centered is essential. It's the foundation to be magnetic and to be engaging. A second mistake is that, and I'm going to go back to the self, that we tend to have an inflated view of how good we are as speakers. So that comes from lack of preparation. Some people just show up. And there are gifted speakers that have a heart centered space, and they can maybe do very light to little preparation. But by and large, people have a warped perception of how good they are. It's sort of like, how, if I were to ask you, how fast can you run a mile? It's very measurable. You can say, you know, whether or not you could do it in 10 minutes or less. But if I said, Are you an effective magnetic speaker? Well, that's very abstract. So we we really and I even think audiences, they know it when they feel it, and feelings are so abstract. And think of all the different energies that are within and composed in an audience that, you know, everybody has different experiences, different perceptions, etc. So that's the other piece, another mistake. And finally, I would say, in addition to, you know, the audience centeredness and the the Warped perception, or unclear perception of our abilities, is, again, a big mistake, is not being flexible in the moment and being aware of, well, if, especially when you're facilitating a workshop, I really tune into what does the audience need in this moment? And so I have a foundational, prepared, two hour workshop, but it looks feels differently for each given audience because of what I get from them. It's it's like a tennis match, it's a back and forth dance, and so being flexible and even being able to refer to a previous speaker, if you're a keynote speaker in a given conference and you've heard the other speakers, I think that that can really impact and it's engaging with story and balancing that with data. So that's the biggest one, is think about the audience. Think about the self, and think about the content that you embed, the story,
 
</strong>Michael Hingson ** 22:49
one of the well, when I, when I give a speech and and I've done certainly, bunches of them, and I can tell the same story. People always want to hear about the World Trade Center. But what happens is I believe that I don't talk to an audience ever. I believe I talk with an audience. I think that's extremely important, and when I am giving a speech, I do know that there are certain things that I can say that I've learned to believe should probably get specific kinds of reactions from the audience, and when I say a particular thing, I can tell whether I'm connecting with the audience or Not, and I have absolutely changed on the fly. But again, I can tell the same story, but the intonations and other aspects of it may be totally different for one audience from another or over another, and I think that's extremely important, because my job is to connect with the audience. And you're right. I want to really understand them, know what they want, know what they need. I love whenever I'm going to speak somewhere is to go and hear other speakers who speak before me. I don't mind doing the opening speech, and I've done that before, but I love to speak later, because I get to learn more about the audiences and learn so much from them. But I do believe that it's all about talking with the audience. They have to be part of it.
 
<strong>Tina Bakehouse ** 24:30
Oh, absolutely, I love that you bring that up. In fact, I've, I've said that to so many clients. Do you want to be a presenter or a communicator so you can either present at your audience, which is very performative to your audience, which is more presentation, or with them, which is what much more of a conversation. And honestly, I think when you frame it that way, it does take the load off your shoulders of that anxiety and apprehension that we tend. To put on public speaking, yeah,
 
</strong>Michael Hingson ** 25:02
and, and you're absolutely right, when, when I discovered doing it that way did so much more to connect with the audiences. You're right. It absolutely took a lot of the pressure off, and it made the speech more fun for me, and making it more fun for me made it more fun for the audience as well. Oh,
 
<strong>Tina Bakehouse ** 25:27
they love seeing you have fun. In fact, they're they're having fun right right alongside you.
 
</strong>Michael Hingson ** 25:32
Yeah. And sometimes, in the middle of a speech where I'm supposed to be doing a speech, I'll ask questions.
 
<strong>Tina Bakehouse ** 25:38
Oh, yes, rhetorical question. That's a great not
 
</strong>Michael Hingson ** 25:42
even rhetorical. I want them to answer. Wait to get answers, which is a lot of fun, and then I incorporate that into what I'm doing. And it's so much fun to do. But again, it's it's involving them. I don't necessarily do a lot of that, but I do some of that, and it depends on the audience. Sometimes I will try to draw them out more than at other times. I learned when I was doing professional sales that the best salespeople are really teachers, and they're also the best learners, and what they should do is never ask a closed ended like yes or no question, but always ask open ended questions in order to learn more about what the audience or the the customer needs, and that is so important to be able to do, and it is just as true when you're dealing with speaking to an audience,
 
<strong>Tina Bakehouse ** 26:35
absolutely, absolutely. Yeah, that's
 
</strong>Michael Hingson ** 26:39
so much and it's so much fun.
 
<strong>Tina Bakehouse ** 26:41
Yes, it is. When
 
</strong>Michael Hingson ** 26:43
did you publish your book?
 
<strong>Tina Bakehouse ** 26:45
Well, I just published October of 2023, with manuscript publishing. So it's pretty fresh, hot off the press. And I, prior to that, worked with Georgetown University in their book creators group and got accepted into their publishing program with their manuscript publishing, and then this just yesterday, I did my rerecords for my audiobook with my producer and updated the manuscript. So that's on its way to be potentially up and running late spring, early summer. So that's exciting.
 
</strong>Michael Hingson ** 27:17
That will be great. Yes, I will. I will want to read that when it comes out in in a readable form.
 
<strong>Tina Bakehouse ** 27:25
Oh, yeah, absolutely. I mean, the the hard I have a hardcover, I have an ebook, I have a paperback, and then I'll have audio, so four different styles and trying to meet all those different learners in the way they prefer to download information. Yeah.
 
</strong>Michael Hingson ** 27:43
So how does your temperament impact your communication with other people?
 
<strong>Tina Bakehouse ** 27:50
Temperament is essential. It's part of the journey of awareness. I'm certified in Keirsey Temperament, and what I found in that journey of learning more and more about his work. And Kirsi David kirsiza was a social psychologist that did a lot of work, building off of what we know as Myers Briggs psychological insight of the self, and he did more listening and observing and noted that who we are is about 50 ish percent, just in our DNA makeup, that it just That's who we are, and the other part is the environment. So our personality is built with this equation of temperament, which is your natural born in inclinations, your DNA, to use words, behave, work, communicate and lead in a certain way, and then the environment or character in terms of what you are nurtured, the type of people you were around, the experiences that you've had that definitely impact who you are, temperament, I have found has been a beautiful insight and tool, not just for myself as a communicator, but to draw out of my clients the best, most magnetic communicator that they can be. So it's first acknowledging what is their core value, because they speak to that and when you are aware that you're more of a random communicator than a sequential one, that is helpful in team meetings, because as a random and I'm very much a random creative, I can drive a very logical, sequential meeting facilitator or person, frankly frustrated, and I found that I have to really negotiate and navigate those situations, and being flexible with my style. Sequential takes me extra work, but it makes sense when you speak, you need a sequence, a beginning, a middle and an. End, and I have to work extra hard because I have these random squirrel, squirrel, squirrel thoughts and acknowledge that moments of that are okay, but if I did that all the time, people would struggle being able to follow the message, particularly when people Yeah, yes. So that's an important piece, the other part of your temperament that I believe is very helpful to be aware of, is your propensity to use abstract and have a preference for abstract words or concrete, and we use both as human beings. But if I'm much more, love philosophies, love the abstracts and using metaphor and analogy. But I know if I sat in that space all the time, and I wouldn't reach 90% of the audience, which are much more preference preference to concrete and so it's it's having the sensory details and all of that as well. So that self awareness is huge. It also helps them. Once you're aware of your own core value and how that impacts how you communicate. It's then seeing the other three with clarity, and when you are able to be aware of, oh, that some people really have a various core value, I need to there's some people in the audience that really value just having fun, whereas others want to have more of the knowledge and the credibility, and they value that much more. So you want to balance those out. If you have too much knowledge and data, that's going to be heavy on the scale and and go over the audience's heads, but if you're all about the fun and have no depth, that, again, lacks balance. So temperament, really, I think, supports your influence as a persuasive communicator, because your audience has two choices, to tune you out or choose to listen. Yeah. Well,
 
</strong>Michael Hingson ** 31:57
and as, as I said earlier, one of the things that that I work hard at is knowing how my audience is accepting what I say by different phrases that I might use, that I've learned get a specific kind of reaction, and if I don't get it, then I'm clearly not doing something right, and I have to work on it. But I also agree that it it really varies from audience to audience. What's the audience looking for, and how does the audience feel? And on one day, an audience may go one way and and the same group of people may react differently. Another time,
 
<strong>Tina Bakehouse ** 32:36
Oh, absolutely. I mean, it could be time of day you're presenting. It could be something that's going on the morale of the organization, if you're doing a corporate presentation and they just got some bad news or something, didn't you know land Well, absolutely, that's a great point.
 
</strong>Michael Hingson ** 32:51
Well, I also think that there, there are different kinds of techniques that speakers can use. One of the things that frustrates me is going into a speech, listening to a speech, where really what they're doing is projecting a PowerPoint on a screen and just reading the PowerPoint, yeah, where? Where is the real value in that?
 
<strong>Tina Bakehouse ** 33:18
Right? And death by PowerPoint, yeah,
 
</strong>Michael Hingson ** 33:22
and I see it way too often. Oh, absolutely.
 
<strong>Tina Bakehouse ** 33:26
And I think what's really important is using the different learning styles and embedding that throughout your talk, if you're doing a formal keynote workshop, etc, and being aware that you tend to favor your own learning style. I'm very much an audible learner. That includes stories. I love listening to podcasts. I love analogies. I love puns and alliteration, all of that that's beautiful, but if I only do that, I'm really missing out on the visual learners who do appreciate a picture, a quick video clip, maybe a prop, etc. And the kinesthetic learners who love movement like buy a show of hands or what word comes to mind and you have them yell something out or talk to your partner about that's really helpful, of balancing those different styles as well as the written form to reflect on the content of your message. Yeah,
 
</strong>Michael Hingson ** 34:25
I think one of the advantages potentially I have as a speaker is compared to most people, I'm different. How often do they hear a blind speaker? And the advantage of that is that I do get to study audiences, and I've been to a couple of places where, as it turns out, they were very uncomfortable with a person who was blind speaking, and my job was to work to get a more favorable reaction by the end. And there's one. Time that I didn't, and it turns out it was a very elderly group, and most of them, for whatever reason, weren't even really hearing what I had to say. But I didn't find that out till later. Oh,
 
<strong>Tina Bakehouse ** 35:10
sure, which is no fun. You add, yeah, that would be a challenge. I I would say, I'd be curious, Michael, if you can really tune into energy, because you don't, you don't get to see nonverbal cues. I would love to hear your perspective on the how do you read an audience in your world?
 
</strong>Michael Hingson ** 35:30
So I think that when when dealing with an audience, a cue may not be verbal, but there are a lot of other ways to tell what's going on. How fidgety is the audience, what kinds of background noises Do I hear or don't hear at one point, usually when I'm telling the world trade center story, I talk about the fact that we were on the 30th floor and firefighters were coming up the stairs, and the first one stops right in front of me, and he and he says, you know, are you? What are you? Okay? And I say, Sure. And he says, we're going to send somebody down the stairs with you to make sure you get out. Of course, I have to imitate his New York accent. So it's, we're going to send somebody down the stairs which you to make sure you get out. And I go, which, W, i t y, a witcha and and I say, Look, I don't need any assistance. I'm okay. I came down from the 78th floor. I really can. Can do just fine. And we go over it a little bit. And finally, I say, Look, I got my guide dog here. And he goes, Oh, what a nice dog. And he pets the dog without asking, and I say to the audience, so let me tell you, unlike what the firefighter did, don't ever pet a dog without asking, because the dog is in harness. They're working. So I got to sneak that lesson in. But anyway, then i i finally say, I've got a colleague here who can see and so the guy lets me go without needing to escort me down the stairs. And I explained why I didn't want his assistance, or anyone's assistance, for a lot of reasons. They don't know how to walkside a guy with a blind person, which is a problem. But also, I didn't need them to take someone out of their position, because they're all a big team, and they're going up to fight whatever's going on, and they didn't need to help me go down the stairs. So we finally get beyond that, and this is what I'm leading up to. And the last thing that the firefighter does as he's leaving is he pets Rozelle, my guide dog, and Roselle gives him some kisses, and then I say to the audience, and that may very well have been the last unconditional love that he ever got in his life. And that reaction is what I'm waiting to see, whether it's an intake of breath, whether people just are fidgeting, or whether the audience goes silent. And so there are a lot of ways to get a reaction at various times when I am speaking, or any blind person is speaking, if they learn how to listen for them and learn how to work at it where there is a lot more audio or auditory information available, if you know what to Listen for. So yeah, there are times that it could be a problem, or I'm doing a speech, and I hear every so often, people getting up and leaving and maybe going to the restroom and maybe coming back or not. And again, there are just so many different kinds of aspects that I can use in terms of my delivery and so on to gage how the audience is reacting to what I say and don't say, yeah.
 
<strong>Tina Bakehouse ** 38:46
So I'd be curious. I mean, obviously that's feedback when you're hearing their behavior. So what? When you hear the fidgeting or people leaving? Now, clearly, biological, you know, physiological function, yeah, biology, you know those, there's those moments. But how do you alter what is it that you consider or do in that moment when you're acknowledging, oh, they're fidgeting, this is clearly not landing as I thought, as it did last time in a different group.
 
</strong>Michael Hingson ** 39:18
So one thing I might do is immediately ask a question, like, you know, we're talking about the World Trade Center. Are you okay with me telling this story? Or I might say, you know, tell me a little bit briefly about your own experiences and observations, assuming that they're old enough to remember the World Trade Center. So there are a lot of ways then to re engage them, and I've had to do it occasionally, but when I do, it draws them right back in and again. Yeah, there are bio things that come up and so on. But when I hear a lot of it, then it means that. Different thing than if it's just like one or two people that get up and go out. The other thing that's fun to do, and I love to absorb, observe this, if a room isn't totally crowded, is looking to see if people are sitting in the front of the room, and if there are, I know, empty tables in the front of a room or empty seats. In the course of discussion, I may choose a time to say, you know, I know that the front row seats are really pretty empty. Let's take a break. Why doesn't some Why don't some of you move up to the front of the room? I might see you better, probably not. But the dog will love it. But the dog will love it. You know, again, it's all about engaging the audience, and most of the time, very frankly, I've been fortunate and don't have to do a lot of that.
 
<strong>Tina Bakehouse ** 40:47
Well, I love, I love the tools you you have strategies too, that when that maybe that moment happens, but I appreciate you sharing that.
 
</strong>Michael Hingson ** 40:55
Yeah, and it's, but it's, it's part of what needs to happen as a speaker. There are a lot of ways to get the same information and the assumption that most people have as well non verbal communications, you'll never see it. Don't think so for a minute. There are a lot of ways to get information and see how well the audience is engaged. And again, I've been really blessed that, pretty much for the most part, it works out really well.
 
<strong>Tina Bakehouse ** 41:24
That's wonderful. Now I have
 
</strong>Michael Hingson ** 41:26
given PowerPoint presentations too. When I did sales presentations, I would do PowerPoint shows. But again, what I didn't like to do, although I had a complete Braille script, my Braille script was, was pretty unique, because it had all the words that were on the slides. It also had a description, because we put it in there of what the pictures showed. But for me, it also we, we created the script that also said where on the screen the pictures would show up. So I so I could, for example, point over my shoulder and say, on the left side of your screen you'll see, or on the right side of the screen you'll see, and the value of that is, I never looked away from the audience. I didn't need to turn around to see where things were on the screen. And as I changed slides my laptop, although the lion was loud enough for me to hear, wasn't loud enough for other people to hear. I knew that the slide changed, but I could continue to, if you will, make eye contact with the audience and keep them engaged. And one day, I did one of those, and a guy comes up to me afterward. He said, I'm mad at you. We're all mad at you. And I said, why? He said, Because you gave a very good presentation. It was not boring because I don't read the script. I verbalize what's on the script and add to it. But he said, you your presentation was absolutely not boring. But the big problem was we forgot you were blind because you you never looked away from us. You kept looking at us. And so we didn't dare fall asleep like we do with most presentations. That's wonderful. And of course, my immediate reaction was, well, it was okay if you had fallen asleep because the dogs down here taking notes, and we would have got you anyway, but, but it's, it's all about I think you're absolutely right. It's okay to do PowerPoint presentations, PowerPoint shows, but you don't read what's on the screen. You really need to continue to be a speaker.
 
<strong>Tina Bakehouse ** 43:32
Well, it's called a visual aid for a reason. It's to aid the speaker, support the speaker, be secondary to the speaker. And frankly, I've when I do my TEDx Talk later this year, I have one slide I'm using, and I have a prop, and I'm just sharing information and connecting with my audience, because I feel like you have to really be intentional with how you use those slides, and they need to support your information and not be a crutch like some speakers make them be, yeah,
 
</strong>Michael Hingson ** 44:04
usually I'll be talking with whoever's planning the show when they'll ask if they can put a prop up, a picture of the World Trade Center or a picture of my book, Thunder dog or whatever. And I'm fine for them to do that, because they'll show it on screens and all that and that, that works out perfectly well. So, you know, I'm fine with it. And I think there's there again, there's a place for props. And occasionally I will have something else, if I'm doing a talk that is going to involve technology, and a lot of times, people are curious about how I do different things, I will have something up there that I can show so that they can really see how I do the things that they do, although I do them in a different way, and that's fun, too.
 
<strong>Tina Bakehouse ** 44:51
It's that individualized means of being that you are owning your your your style, your authentic speaker style. Yeah.
 
</strong>Michael Hingson ** 44:59
Yeah, so I understand you lost your voice once. That must have been fun. Fun
 
<strong>Tina Bakehouse ** 45:05
is probably not the adjective it was. It was a unique experience. It was a surprise. I mean, imagine teaching, of all things, public speaking, and I opened my mouth in a sophomore speech class. This was years ago, and nothing comes out, not even squeak. I mean, I've had some hoarseness in the past, but this was I opened my mouth, and nothing came out. And immediately, a student assisted me, got the principal in, and I had to go home because I couldn't teach. I mean, I I finished that class and wrote things on the board, but you can't do that for eight periods in a day. Wow. And what I found during that time, when I came home and it didn't return and it didn't return, I started to panic, yeah, what is happening here? Because this is really, it's like, it's part of my business, it's part of what I do. I'm an educator. If I can't speak, that's that's going to really put a put a wrinkle in what I'm doing with my career. So I decided that I needed support and sought out a speech pathologist, and we went through breathing exercises, and she and she analyzed that I had gone through some anxiety, and it was the anxiety that really tightened up my vocal cords, because I had a very couple tough classes that were challenging And in terms of behavior. And so anxiety was really impacting. The stress was impacting that those vocal cords. So I from her, she then connected me to a larnacologist who specialized in opera singers, and he assessed my vocal cords. And looked at me and went, Uh, you have Vocal cord nodules. And I was like, Oh, no. Julie Andrews, from Sound of Music, had this very thing, and she had the surgery that permanently changed her pitch, made it lower. And he did give me two options. He said you could do the surgery and your voice could change and be lower, or it could remain the same and be more hoarse. Or you can do six weeks of silence and that's no laughing, because that's very hard on your vocal cords, which is hard for me. I'm a gut wrench like the I have a big, hearty laugh. No talking, absolutely no cheating on any of this and whispering is the worst as well. So yeah, it's the worst. So I did the six weeks of silence, and what I found during that time as I had a myriad of one sided conversations, a lot of people popped by, wanted to visit, and I would just listen. People want to be seen, heard, and share their voice, their ideas, their opinions, their stories. And I became very clear that it's all about being fully present, about letting go of what's going on in my head, noticing more of what's being said, not said, and using everything like what's going on in their world, and being impacted potentially by what the other says. Don't not coming in with my own agenda. And that was a powerful experience. And I found, as I was working on this audiobook in January of this past year that my voice was doing the same. I started to squeak a little bit because I was coming, I've been experiencing burnout from nearly a two year stint of running a business and doing this book and having intense deadlines with my publisher, and I found, oh my gosh, I need to meditate. I need to relax. No amount of warm tea, food. It's a myth. Food does not impact your vocal cords, and so it's the warm beverage, the temperature can help soothe but it's being very cognizant of your stress has a bigger impact. And I just learned so much from that experience, and then the weirdness of it happening again years later, it was like a weird parallel experience of okay, lesson learned, take care of thyself, to put forth a voice that you want people to hear for this book.
 
</strong>Michael Hingson ** 49:31
Years and years ago, I attended a training program. It was a one day thing by Ken Blanchard, you know, the One Minute Manager guy and several of us from my company went and he made a comment that good speakers often will drink something warm, like water with lemon and honey before doing a speech, not. Ever milk, because that's the mucus thing. But over, over the years, I developed a taste for tea, and so I have tea in the morning. I'll have a few mugs of tea in the morning, and generally not later in the day. But the warm, the warm liquid, as you say, is very soothing. It does make a difference food, nah, but the tea does help, and it's mainly that it's a warm beverage. I've never been a coffee drinker, but I've grown to like tea, so that works well,
 
<strong>Tina Bakehouse ** 50:33
and especially it's the temperature and the liquid to keep it moist that is helpful, more than anything. But the breathing piece is really, really influential as well, yeah,
 
</strong>Michael Hingson ** 50:44
and it's important to do that. Well, you are a communications consultant and coach. How are you different than other people who are communications consultants and coaches? Well,
 
<strong>Tina Bakehouse ** 50:55
I'm a Holistic Communication Consultant coach, where I have that foundation of the more than 20 years of teaching, researching, engaging in the content area from not only the high school level, but the the as a professor at a college or institution. But then also, I come from a spiritual background, and when I work with my clients, I look at them as a soul and and really understanding the mind message mechanics and that it's really tapping into our heart, getting out of those conditioned beliefs and being the loving, wise adults that we're called to be, because that impacts the kind of message you create and then The way you impart it out into the world, yeah,
 
</strong>Michael Hingson ** 51:43
and I think that's important. And my impression just in talking with you all this time, is that, although I think there are a lot of people who will do their best to analyze and think about a client, you approach it probably a little bit more unique way from a communication standpoint, so that there's a connection that's probably stronger or more vibrant than a lot of people would have with clients.
 
<strong>Tina Bakehouse ** 52:12
Well, everything is energy, and that people feel your magnetism or lack thereof, and that's why it's coming from the heart, and that will definitely be a stronger, stronger, more influential presentation.
 
</strong>Michael Hingson ** 52:27
So what is your business called? You said you have a business I
 
<strong>Tina Bakehouse ** 52:31
do. It's called Tina B LLC, and I just at the time in 2020 during the pandemic, when I'd been doing this consulting and coaching work on the side for more than a decade. I struggled with the name, and I just thought, well, use my own. And when I say, Hey, Tina, B LLC, yeah, you know me, and people have found it to be very easy to find me and in terms of what I do and how I facilitate the work that I do. It's not only through my magnetic leadership blueprint series, but also my magnetic speaking blueprint series. They're six month programs, and I love doing those individual programs to support people, guide them on their journey, and facilitate virtual and in person workshops and finally, keynotes, yeah,
 
</strong>Michael Hingson ** 53:28
which is, which is cool, yeah,
 
<strong>Tina Bakehouse ** 53:30
ranging from yes and leadership within my background in improv to temperament to storytelling and magnetic communication, tell
 
</strong>Michael Hingson ** 53:38
me a little about improv that That must have been fun to learn to do, or how, how did all that come about?
 
<strong>Tina Bakehouse ** 53:45
Well, I have a theater degree, and actually, naturally, it's, it's one of the things that they throw you into to get that experience. And then as I got into my world of the adult hood, I decided my play yard is improv. It's high risk, high reward, and in terms of community theater, I just didn't have the time commitment that that requires. So I still take improv classes. It's my beautiful way of laughing and learning, and it's all about Yes, and which means accept the other in the moment, as it occurs, and add something to it. And I found that this has made such a huge impact, not only on my life, personally, with my relationships, but also in my work life as well.
 
</strong>Michael Hingson ** 54:34
Good to be flexible.
 
<strong>Tina Bakehouse ** 54:35
It is absolutely it's making your partner look good. It's all about that creative piece, the innovation working the brain in such a way that you align with your heart, being in the moment and and tapping into that is just a beautiful experience.
 
</strong>Michael Hingson ** 54:55
Well, you know, one of the things that I'm a little curious about, going back to your business a little bit, is you're. In rural Iowa. How is it doing a business from rural Iowa, Iowa, especially when you have to travel and all that. Where's the nearest airport?
 
<strong>Tina Bakehouse ** 55:07
The nearest airport is Omaha, Nebraska, about 45 minutes away. And really, I'm lucky that we have this thing called technology, because this is how we're connecting zoom, Google meets all of that has been amazing to expand my business nationally and internationally and to feel connected during the pandemic. Yeah.
 
</strong>Michael Hingson ** 55:25
Well, Omaha is only 45 minutes away, and that's a fairly good sized airport, so that's pretty convenient when you have to travel
 
<strong>Tina Bakehouse ** 55:32
absolutely, absolutely so.
 
</strong>Michael Hingson ** 55:37
And I agree with you. I'm not in a rural area, definitely a suburban area. Victorville is about 8085, miles northeast of Los Angeles, and we're about 40 miles or so from the nearest airport, about 45 to 50 minutes from ontario california airport. But again, figured that out early, and it's a lot easier to go to Ontario airport than going all the way down to Los Angeles to LAX. So
 
<strong>Tina Bakehouse ** 56:06
that works. It absolutely works. Yeah, and,
 
</strong>Michael Hingson ** 56:10
and there's a shuttle service up here so I can travel. But also, zoom works well. Now doing keynotes for me with Zoom isn't as easy, because I don't always get the same kind of ability to distinguish audience reactions, because it's a lot quieter, of course, so that's a little bit more of a challenge.
 
<strong>Tina Bakehouse ** 56:32
Oh, absolutely, you don't get that feedback,
 
</strong>Michael Hingson ** 56:37
no. So it is something to, you know, to deal with.
 
<strong>Tina Bakehouse ** 56:43
Yes, it is. And so I think it's great that you challenge yourself and put yourself out there in that way. Oh,
 
</strong>Michael Hingson ** 56:48
yeah. And I have no problem doing zoom and all that as well. Well, you clearly like to storytell, and I know you get a lot of that from doing theater and so on. Tell me a little bit about telling stories.
 
<strong>Tina Bakehouse ** 57:03
Well, telling stories is just been a part of my my day to day. Being as an oldest of three, I supported my sister learning how to read because I loved a good book like Nancy, Drew books and loved to embody characters by creating, and I found that in my experience, that stories really connect our our ways of being within ourselves and making sense of the world, but with others, because they have high stakes, it's a shared experience that really draws people in, whether you're entertaining at a party or you are presenting formally and everything in between, even facilitating a meeting with your team. And so I've I love anything from a fun story of watching TED lasso, which talk about rich, great characters, and then having that shared experience with my family, to talk about it afterwards, to when I sit down with a great book, whether it's a children's book, or a non fiction or fiction text, and really put myself into the story and learn from that main character, the protagonist to embodying that practice in how I market my business naturally, and how I connect with other people. So it's, it's imperative. I feel like it's, it's part of human nature, because our brains are wired for story, and when we hear a great story, it literally that oxytocin, that that hormone that really supports us wanting to help other people, increases when they tell when we tell stories, which to me, that makes it such a powerful, persuasive tool
 
</strong>Michael Hingson ** 58:56
and nothing like a good story To make life a lot more fun.
 
<strong>Tina Bakehouse ** 58:59
Totally, absolutely, well.
 
</strong>Michael Hingson ** 59:03
As we wrap up, I'd love your thoughts on what you might say to somebody who wants to be a speaker, what are some basic kinds of advice that you would give someone who's looking to speak or to to to involve themselves with other people like that,
 
<strong>Tina Bakehouse ** 59:22
I would say three tips. The first is to analyze, with authenticity, step back and be aware of where does speaking play in your business, in your personal and professional and life in general, and where are you? Where do you want to go, and what is your speaker style? Are you at a level that you're happy with, or do you want to expand and grow? So be be in that analysis phase of, where am I? Where do I want to go? And analyze that very honestly. Second, it's craft your content. In a clear, powerful, purposeful way. Every single speech that I've seen that I've been moved, it's clear that the it moved and mattered to the speaker. So your passion leads your communication. Don't talk about something you don't care about, and put yourself out there in a way that is meaningful and true. My spouse is a farmer. He cares about soil health. That's his mantra, his it's his North Star. So he goes on panels and speaks at conferences about his practices to add diversity the soil. Speak the truth and take the time to prepare. The last is you can perfect your performance or get it to a way that you feel you're anchoring in your confidence by practicing frequently, having a speaker ritual, tapping into those vocal and physical mechanics and eliciting the support of a guide, whether it's a style that you need Real help in terms of crafting the message, which I do that kind of work, or it's getting out of your head because you're in your own way, which is more mindset and heart centered means of being I do that work, or it's just, I know that I've got a great speech, I just can't deliver it. My voice is shaking, or my body gets stiff. That's the mechanics. So eliciting that help from someone who knows what they're talking about can really make an impact and get you there faster. So when you put in the reps, just like if you the Super Bowl was not too long ago, coaches make a difference. They readjust at that, at that, you know, halftime spot, and coaches get you there faster, but it's finding the right support if you are wanting to expand and up level your speaker style, right?
 
</strong>Michael Hingson ** 1:01:48
There's never anything wrong with having a coach and someone to advise and help you and look at what you do objectively, and who's going to be honest back with you,
 
<strong>Tina Bakehouse ** 1:01:57
well, right? And I, I've elicited the help of coaches for my business and for and feedback and support with my presentations as well, because I know I don't know all and I never will. I'm always like you, Michael, learning, growing, stretching, it's a lot more fun. It is a lot more fun. Totally agree. Well,
 
</strong>Michael Hingson ** 1:02:17
if people want to reach out to you and maybe talk about you being their coach and all that. How do they do that?
 
<strong>Tina Bakehouse ** 1:02:22
They can reach out to me on my website@tinabakehouse.com, that's Tina T, I n, a, bakehouse B, as in boy, a, k, e, house as in <a href="http://casa.com" rel="nofollow">casa.com</a>. And you can certainly find my book. Is there? Resources, videos, my blog, I write a couple of months to support you and guide you in the power of magnetic communications, storytelling strategies and more.
 
</strong>Michael Hingson ** 1:02:52
Well, Tina, thank you for being here on unstoppable mindset. Clearly, you have one, an unstoppable mindset that is. And I'm really glad that we had the opportunity to spend a bunch of time and talk about speaking. It's one of my favorite subjects, because I learn every time I get to talk about it, which is, of course, for me, the whole point,
 
<strong>Tina Bakehouse ** 1:03:14
and I learned from you as well. It's a beautiful connection in that regard. Well,
 
</strong>Michael Hingson ** 1:03:18
we'll have to do more of this absolutely. Well. I want to thank you again, and I want to thank all of you, wherever you are, for listening to us and I guess watching us today, please give us a five star rating wherever you're encountering our podcast. We really appreciate the ratings, especially those five star ones. But if you have any thoughts I'd love to hear from you, feel free to email me. You can reach me at Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page. That's always a great place to go. He said, with a very prejudiced idea, you can go to <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> Michael Hinkson is, m, I, C, H, A, E, L, H, I N, G, s, o, n, so Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> love again to hear your thoughts and for all of you and Tina, if you know of anyone else who ought to come on unstoppable mindset, or you think they ought to, I buy it. I'd love to hear from you with any recommendations and introductions that anybody wants to provide. So again, I want to thank you, Tina, for being here and making this happen. This was a lot of fun, and I really appreciate your time.
 
<strong>Tina Bakehouse ** 1:04:32
I appreciate you as well. Thank you for the invitation. Michael,
 
</strong>Michael Hingson ** 1:04:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Holistic Communication Consultant and Coach with Tina Bakehouse</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/617a41c3-caa6-4f75-9f42-8e43bb1a8e63.mp3?source=rss&amp;ext=asset.mp3" length="25602263" type="audio/mpeg" />
<itunes:episode>274</itunes:episode>
</item>
<item><title>Episode 273 – Unstoppable Confidence Expert with DW Starr</title>
<guid isPermaLink="false">https://pinecast.com/guid/b0c2cf58-b377-45a1-91db-02cc26a9144a</guid>
<pubDate>Tue, 08 Oct 2024 21:27:59 -0000</pubDate>

<itunes:duration>01:13:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e77a5540-640a-46cf-903d-fd60c72bf542/UM273-DW_Starr-Coverart.jpeg.jpg" />
<description><![CDATA[<p>On Unstoppable Mindset I have rarely met someone who is as outgoing and, yes, as confident as our guest this time, DW Starr. DW’s childhood was by no means normal. Within his first six years of life, he suffered a broken leg as well as two traumatic brain injuries that came from automobile-related accidents. He even encountered a third traumatic brain injury at the age of forty, again from being hit by a car. Oh, make no mistake! None of these were the result of carelessness. No matter what, he persevered through all of these challenges.  For nearly thirty years as an adult, he worked in sales for companies and was a top performer. Mostly after his last brain injury he began using mnemonics techniques to help remember things that, for him, were easy to forget. He had developed some techniques as a child, but didn’t resurrect them until his last accident. He also began learning more about confidence and how to use it in his own life. He also began working a bit as a performer giving shows to children and adults on how they could improve their own confidence and thus become better and stronger people. Now, his performances and talks are a full-time job. He tells us about his shows and gives us insights into what he does while performing. He even discusses some of the memory techniques he uses during his performances and how he teaches them to his audience.
 
DW has visited and performed in forty states in America as well as fifteen countries. He is quite an inspiration we all should value and from whom we can learn much. He discusses, for example, the difference between confidence and arrogance and he discusses the difference between assertiveness and aggression. I think you will gain much from DW’s time with us. If you visit his website, <a href="http://www.dwstarr.net" rel="nofollow">www.dwstarr.net</a> you can obtain a PDF copy of one of his books.
 
<strong>About the Guest:</strong>
 
DW STARR, confidence expert, performer, speaker and author empowers teens and adults to unleash their hidden confidence superpower to be the superhero in their own lives.
DW draws from his multiple areas of expertise to help his teen and adult audiences reach peak performance success. He is uniquely qualified: started selling at 9 years old, endured and survived traumatic brain injury (TBI), over 25 years of corporate experience as a million-dollar sales executive excelling with the largest medical information analytics company on the planet, international award-winning U.S. Army movie/tv director, amateur magician, and author of 4 books with two more in the works.
Using their favorite movie and his proprietary S.T.A.R.R. formula, DW empowers and connects with his audiences as he performs his audience-interactive one-man show DW LIVE! and through his transformational speaking presentations. They learn to re-direct the inner movie running in their minds. DW has performed and spoken in 15 countries and 40 U.S. States … His “Confidence Matters“ message speaks a universal language that resonates with people and organizations worldwide.
 
He lives in Southern Florida with his wife and his dog.
 
<strong>Ways to connect with DW:</strong>
 
INSTAGRAM….. DW_STARR
FACEBOOK…….. DW STARR
YOUTUBE………. @CONFIDENCECRUSADER
TIKTOK…………… @CONFIDENCECRUSADER
LINKEDIN……….. DW STARR
WEBSITE………… <a href="http://WWW.DWSTARR.NET" rel="nofollow">WWW.DWSTARR.NET</a>
WEBSITE………… <a href="http://WWW.WOWUNOW.COM/DWSTARR" rel="nofollow">WWW.WOWUNOW.COM/DWSTARR</a>
 
<a href="https://www.dropbox.com/s/q1x0v88barglevm/Teens%20Need%20Our%20Help.mp4?dl=0" rel="nofollow">https://www.dropbox.com/s/q1x0v88barglevm/Teens%20Need%20Our%20Help.mp4?dl=0</a>    MY MISSION TO HELP TEENS
 
<a href="https://www.dropbox.com/s/ffj4d55iyfjwlm4/DW%20Promo%20On%20Site%2034%20seconds.mp4?dl=0" rel="nofollow">https://www.dropbox.com/s/ffj4d55iyfjwlm4/DW%20Promo%20On%20Site%2034%20seconds.mp4?dl=0</a>  34 second DW Promo
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
  
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, wherever you happen to be, we want to welcome you to unstoppable mindset, once again, unstoppable mindset, where inclusion, diversity and the unexpected meet and unexpected gets to be a fun part of what we get to do today, by any standard. And I'm not going to tell you anymore, because I want it to be unexpected until it happens. We do have a wonderful guest today. I love people who are really animated and engage me in conversation and teach us a lot. And that's true of our guest today. DW Starr, and I'm not going to tell you anymore. I'm just going to say, dw, I want to welcome you to unstoppable mindset.
 
<strong>DW Starr ** 01:57
Hi, Michael, how are you?
 
</strong>Michael Hingson ** 01:58
I'm doing lovely. And you,
 
<strong>DW Starr ** 02:00
I'm doing great. I'm doing great. Did you know that late maybe you, or maybe even your audience? Don't know that Lady Gaga was fired after her first record album, after only three months that Michael Jordan didn't make his high school basketball team, the first time that Taylor Swift was told she was too young for the music industry. Get that and really that JK Rowling, the author the Harry Potter series, was turned down by 12 publishers. Was a single mother, and she was in poverty, and wrote her book in in a in a in a coffee shop. Now the reason I'm telling you that is because all those people figured out how to find the confidence to be the successes they became.
 
</strong>Michael Hingson ** 02:57
And it really is about confidence, isn't it? It is confidence matters, and it's not arrogance, it's confidence. And there's a big difference, correct?
 
<strong>DW Starr ** 03:06
Absolutely, the difference, to me, is authenticity. When someone is truly confident, they don't need to prove it to anybody, because it's internal, it's it's authentic, it's who they really are, and that comes with the good and the not so good sometimes, and the recognition of those things within ourselves. Good point. Well, how
 
</strong>Michael Hingson ** 03:32
did you I'd love to learn more about your story of how you did all that, and maybe you can tell us a little about the early dw and kind of how you evolved over time, as it were,
 
<strong>DW Starr ** 03:43
well, how far back to you? What we just Oh, go
 
</strong>Michael Hingson ** 03:46
to the beginning. What this early memories you got to tell us about you?
 
<strong>DW Starr ** 03:50
I'm two years old. I mean, there you go. I'm two years old. I'm in the backseat of my mother's car, and, damn, I fall out, smash my head on the ground and fracture my skull. Wow, yeah.
 
</strong>Michael Hingson ** 04:06
Do you remember that?
 
<strong>DW Starr ** 04:07
No, okay, I just know that. People told me what happened, and then I was lucky. I didn't get run over by a car or a truck. So then I'm six years old, I'm riding my bike, playing, follow the leader, my friend goes across the street. I follow my friend on my bike, and bam, I get hit by a truck. I fly 15 feet in the air, smash, smash my leg on the curb and break my femur, and I hit my head on the ground and go unconscious. Brain Injury number two, when I when I wake up, yeah, when I wake up, I don't mean to interrupt you. I No go ahead times. So if I do that, tell me to stop interrupting.
 
</strong>Michael Hingson ** 04:56
I was just going to ask if you remember that one. Uh,
 
<strong>DW Starr ** 04:58
no. Okay anyway, so you broke your leg, and you hit your head right, and when I woke up my I found out that I had a broken leg, and they had put and then eventually they put me in a cast from my stomach down to both my feet, with a bar in between. So I had a cast on both legs, connected at the stomach area all the way down to my toes, and then a bar in between, so I couldn't even move without being carried around the house as a six year old.
 
</strong>Michael Hingson ** 05:33
Why was there a bar? Oh, so
 
<strong>DW Starr ** 05:36
that the legs would grow evenly, got it, um, and so that I would and so the two, the two, the two legs would be stabilized, okay, otherwise, what I would have two separate casts. So it was one giant cast right now when they took the cast off with, you know, with a buzzsaw, and they took off the cast. My leg had atrophied because it had been in the cast for so long, both of them, actually, and the strength of my leg, the broken leg was still in a healing process. So I had to, I slept on a cow a mattress in my living room, rolled off the mattress and crawled on my hands and knees into the kitchen and taught myself Pediatric Physical Therapy, because it didn't exist back then, and I taught myself how to walk again. Wow, at six, that wasn't really good for my self confidence. When I was crawling around on my hands and knees, I felt, I do remember feeling a little bit like a loser, you know, because I'm six years old, I'm supposed to be able to run and jump. And here I am crawling in my house, and then I go about living my life and different things. And at 40 years old, yep, it happened one more time. I'm in a car on the way to a Billy Joel concert listening to the music of Billy Joel, and I get hit at 55 miles an hour in a car. My wife breaks three ribs, and I hit my head in the inside of the car, so hard I dent the inside of the car with my head, and I don't know it, because what happened was, after that happened, my wife was complaining about these broken ribs. So what? She didn't know they were broken. She just knew she had pain. And so I crawled over the back seat of the car, went out the passenger side. I didn't realize what I was doing. I was on an adrenaline rush, obviously, and I just told her to sit still and everything be fine. The emergency people came. They took us to the hospital. They asked me if I was okay. I said, Sure, I just have a little cut in my in my leg, on my ankle. They said, well, we'll take care of that the hospital. I said, Sure. Went there. She got tested. She was okay, except for the broken ribs, and the way broken ribs heal is just time. So she was okay. We came home, I went to work the next day, and I was in corporate I was in corporate America, working with one of the largest medical informatics companies on the planet. It's one of the top 1000 companies in the world, and I was in sales management, and so anyway, what happened was, a couple days later, I started screaming at her, and that's not my personality at all. So I thought, something's not right. And so we ended up, I ended up going to a couple doctors, and the neuropsychiatrist said to me, I know what your problem is. I went, Oh, good, good, Doc. Tell me what my problem is. He said, Oh, you've had a traumatic brain injury. I said, That's not possible. He goes, Well, why is that? I said, because I've already had two. He said, Well, now you've had three.
 
</strong>Michael Hingson ** 09:14
You know, you just don't know how to keep your head out of the way
 
<strong>DW Starr ** 09:17
you think. And people say you should stay away from cars.
 
</strong>Michael Hingson ** 09:24
You got to mind your head better is what it is. It is so he told you he had a traumatic brain injury, yeah. And
 
<strong>DW Starr ** 09:30
he explained to me that it's a very unique kind of a thing. When you get a traumatic brain injury, you never really know what the long range effects are. He had me read an article about a female steeple jumper, someone who rides a horse and jumps over those, those railings, you know, the steeple jumper, right? And he said she fell off her horse, hit her head, and she had trouble the rest of her life addressing envelopes. Mm. And probably just like you. I said, What? What? What, what, how, what's it doesn't make sense addressing he said, Well, the way it works is that our brain is very, very, very unique, and different pieces do different things, so we never know what your long term effects are going to be. So I was out of work for three months because somebody would say, I want to buy one of these, one of these, and one of these, and I couldn't remember the first thing the person pointed to within, within a split second at the time they pointed to it. So I couldn't work because I couldn't remember. And I was really scared. I was scared that I wasn't going to be able to be a good provider for my family, be a good father to my sons, be a good husband to my wife, and just be okay. But after about three months, things really started to get better, and at that's the time when I remembered, when I was a kid, how I remembered things. Because even as a kid now, remember I had two head injuries by the time I was six. I don't know if the reason I had trouble remembering things when I was six was because of that or not, but I do remember my teacher telling me how to spell arithmetic. I'm doing all the talking here. That's okay, it's funny. It's your story. All right, all right.
 
</strong>Michael Hingson ** 11:30
People have heard mine.
 
<strong>DW Starr ** 11:32
Okay, cool. I gotcha. All right, so arithmetic, a rat in the house might eat the ice cream, A, R, I T, H, M, E, T, I C, a rat in the house might eat the ice cream. And I I love that as a kid, and I remembered that as an adult. And I said, Wait a minute, maybe I can start remembering things by using that kind of a technique, and that's what I did. I started creating memory hacks for myself in different arenas in my life, and that's how I remember remember things, to the point where even today, I use the some of those memory hacks for my own presentations, my own performances. I use my last name star as a memory hack to remember my own stuff. Yeah,
 
</strong>Michael Hingson ** 12:34
how long ago? So you had the last accident at 40? And how many years ago was that?
 
<strong>DW Starr ** 12:40
Well, that's going to give away my age. Oh, well, that's up to you. Let's just say I'm somewhere around 60. Okay,
 
</strong>Michael Hingson ** 12:51
so it's been a while, and so you've been using the memory hack, if you will, techniques for for quite a while, and you still use them
 
<strong>DW Starr ** 12:59
to people too. Sometimes, yeah, yeah. Do you ever forget? Let me ask you a question. Michael, do you? Do you ever forget something that you want to remember when you are going from one place to another? I do okay. Do you? Do you? Um? Do you have things that you always like to carry with you when you go from one place to another, like a phone or a notebook or or something like that. I do so do you ever forget them?
 
</strong>Michael Hingson ** 13:33
The things that I carry, typically not. I've gotten into the habit of carrying them and I don't
 
<strong>DW Starr ** 13:38
Okay. We find that that many people do forget things like their their glasses or their phone or their or their keys or whatever. So what I did for myself is I created an mnemonic device called, please bring a kazoo guide. Now, a kazoo is that thing that you play, that you humid like that? Yep. So please, I have one. Oh, you have one. I
 
</strong>Michael Hingson ** 14:07
do not right here, but I have one.
 
<strong>DW Starr ** 14:11
So do I? I got it as a kid? Yeah. So I used to use that in my performances sometimes. So I said, All right, I'll create a mnemonic device. Please bring a kazoo guide, phone, briefcase, attitude, keys and glasses. I never want to forget my good attitude, but I also don't want to forget my phone or my briefcase or my keys or my glasses. So that's the kind of mnemonic device, memory hack that I'm talking about, that I've used for myself to help me be confident and stay confident in my memory portion of my my life.
 
</strong>Michael Hingson ** 14:51
And I use mnemonics for some things from time to time or not so much mnemonics, but something I. Um, oftentimes, when I'm creating something that I want to remember, I will convert print characters to Braille dots, and I will create combinations that for whatever reason I remember to help me not forget the things that I don't want to forget when when I do that so I hear what you're saying, and I appreciate it a great deal. And I think that there's a lot of value in everyone finding ways to remember things. One of the things that I've always been good at remembering are phone numbers, and I work really hard, even today, when I have a smartphone that is very accessible that I can put contacts in and do I still want to remember the phone numbers, because I think that keeps me sharper by remembering things. So I remember a lot of phone numbers, and I've made it a conscious effort to do that so that, and it's worked for me specifically to be able to do that. I remember the phone number that we had when I grew up in Palmdale, California, and I even remember the phone number that I had in them in my dorm at UC Irvine and and some of the other phone numbers like that.
 
<strong>DW Starr ** 16:26
And any of them start with 213,
 
</strong>Michael Hingson ** 16:30
huh? No, mine started with 805, and then 714, because I went to UC Irvine. So it was 714, and I have a friend who, and I still remember it his phone number at UC Irvine, actually, he, yeah, he was a PhD candidate at UC Irvine, but he lived off campus, and his number was 714, Om, war, 1o, H, M, W, A, r1, and I always thought that was a clever way to remember it. Yeah, and I had one, I'm trying to remember. I know the last I've got to think about it. One of the phone numbers that I worked with at UC Irvine ended with jet one, and I don't remember right off. I'll think about it the first three digits, but it's good to have the little acronyms, or not acronyms, but mnemonics and memory devices, and they're very valuable to use, and more people should probably use them, they might remember things better. So
 
<strong>DW Starr ** 17:33
what I figured out, Michael is I figured out why we forget some of these things, and that has helped me help people understand more about building their own confidence, and the reason that we forget these things is because we're already where we're going instead of where we are. We're already thinking about getting in the car, walking into the other room, leaving the hotel, getting off an airplane, we're already thinking about those things as if they're already starting to happen, instead of paying attention to where we actually are at the moment. So this, this memory hack, actually creates something that we all call mindfulness, which is pretty wild, because I never knew that was going to be one of the outcomes. But because of that, I'm able to stay in the present a lot more often, and I like that feeling, yeah, and, and it, it's that's all part of about being confident, is being confident with who you are in the moment
 
</strong>Michael Hingson ** 18:42
you you asked earlier if I have a phone, and remember my phone and other things I know I've stayed in many hotels, and one of the things, again, it's a discipline that I've developed, is that I never leave A hotel key laying on a table, it stays in the pocket, and my phone will either be in my pocket, or if I'm in a hotel room, I will make sure that it is plugged in by the head of the bed, so that when I get up in the morning, it is one of the first things that I touch, and I'm very deliberate about that. But the hotel key, especially, I just have always developed this habit, this technique of never leave it laying around. And for me, there are several reasons. One, I am too much an out of sight, out of mind kind of guy, and so the bottom line is, not seeing the hotel key, if I put it down somewhere, that's going to be a problem. So the better thing is to keep it in a pocket.
 
<strong>DW Starr ** 19:45
Makes sense to me. It works, yep, but,
 
</strong>Michael Hingson ** 19:52
but people really do allow their minds to I think you pointed out very well. Uh, move to, um, away from where we are to where we're going to be, and we lose that control, and we never seem to learn from our mistakes. Or we think, Oh, well, I can just see the hotel key so I won't forget it. Yeah, that works really well.
 
<strong>DW Starr ** 20:19
Well, if you think of if the people in your audience were to think of people who they have in their life, who they feel are confident and would like to have some of that confidence, or somebody in a movie or TV or in a book they read that has has a really good, solid hold on confidence. They'll see that those characters or those people live in the present moment. And so that's a really important piece of the puzzle of confidence. It's not the only thing. Obviously, there's lots of other pieces of the puzzle, but that, like, I say that's, that's an important piece. So, yeah, it
 
</strong>Michael Hingson ** 21:07
is. Well, so you weren't doing any of this coaching, I presume, or hadn't really thought through as much about confidence and so on, before you had your accident at 40,
 
<strong>DW Starr ** 21:25
I was dabbling, dabbling. I I, I was inspired through many different people. In fact, I use a mnemonic memory hack, to even remember who inspired me. It's to rise t, w o r, I, instead of an S, it's a Z, Z e, t, w o r, I, z e, to rise to rise above, to rise ahead, and it stands for Tony Robbins, Wayne, Dyer, Oprah Winfrey, Ronald Reagan, Indira Gandhi, zig zigular, and Eleanor Roosevelt. So I use my name like I said. I use these memory hacks all the time, but those those people, along with Nelson Mandela and his life, were an inspiration to me that I decided that I needed to share my message with the world, and I so I studied these people and saw all the different roadblocks and the different the different things that stopped them, that held them back. And I said, if all these different people, I mean, Nelson Mandela was in jail for 20 years, yeah. And he was put there by the country that he eventually became president of, yeah. So if these people could rise above, to rise above their own circumstances. I certainly could teach myself how to do that too. And so that's what I did. And once I did that, then I said, I want to share this message with the world. And so I I did that for many, many years with adults. And then there's this thing that happened called covid. Yeah, all the speakers, right? It just shut down, yep. And during that time, some of the speakers and performers realized they could use this concept called Zoom. And I did a program in Ethiopia on Zoom, and I saw how successful it was. And this program was with college students and their professors. And up until that time, I had only been working with corporate America and adults, you know, big, big fortune, 500 companies that's all on my website, if somebody wants to look me up, and all the different companies I work for, worked with. But anyway, so during covid, and I did that, and I said, You know what, when I come out of this, I want, I want to make an, a really strong effort to make a big focus on teens and young adults, because I figured something out while I was, you know, while we were in this covid coma, almost at times, it felt like is that young adults and teens were going to their older mentors, whether it was their parents or whether it was their boss, and saying, I don't understand this covid thing. Can you please help me understand this? And their boss and their parents and their grandparents had no clue what to tell them, because they didn't know what to do either. Right, yeah. So what happens is all these young people who have these people on a pedestal, the pedestal starts to drop, and this hurts their the teens and young adults self confidence, to the point where you start seeing all kinds of major issues going on with it, with young people, and it's all over the news, and even even the Surgeon General talked about it, depression, higher rates of suicide, anxiety, heavy social anxiety, and on top of that, social media. So the teens and young adults sometimes can't even talk to each other because they only know how to do it on this machine.
 
</strong>Michael Hingson ** 25:45
Yeah. Or, or with text,
 
<strong>DW Starr ** 25:49
yeah, yeah. Well, that's actually yeah, both computer and text. And like, I'm holding up a phone right now and it says, Bs, Oh, I better tell people what that stands for, or they're going to get freaked out. That reminds me, me, that's my memory hack that stands for belief system. Okay? It says BS, but it stands for belief system. It reminds me that the way I perceive my life is all based on what I believe. If I change my beliefs, I can change my perception, yep. And
 
</strong>Michael Hingson ** 26:28
the other part of that is, if you need to change your beliefs, that is, we should always look to grow. We have a belief system. We have what we believe in. And I'm not saying that people need to question what they believe in, but they should always be open to learning new things and letting that augment their belief system.
 
<strong>DW Starr ** 26:46
Absolutely. Yeah, so that's designed, that BS is designed every time I pick up my phone to remind me if what I believe is in my best interest, if it's healthy for me, and if it's not, then I need to do something about it, you
 
</strong>Michael Hingson ** 27:02
know, during covid. And I'm not trying to brag or sound arrogant or anything, but I know, and I think I can connect it up here. I didn't have a lot of social anxiety. My wife didn't even have a lot of social anxiety. We We went through it, but we also felt we lived in a in a house, the two of us, we live, where we where I live. Now, she passed away in 2022 but, but just she was in a wheelchair. Well, she was in a chair her whole life, and her body just started slowing down. So we lost her in November of 2022 and it's just kind of one of those things, as her physical medicine doctor once told her, you know, the body doesn't come with a lifetime warranty. So it happened,
 
<strong>DW Starr ** 27:46
no, no, just get out of here alive. Well,
 
</strong>Michael Hingson ** 27:48
not in that sense. And you know, but the thing is that we we felt okay. We got a lockdown, we'll lock down. And we did, but we were much more oriented toward, as you would say, living in the moment and not worrying about all the things that we couldn't control. And I can think about that very intellectually and say that's how we reacted to life. We didn't worry about what we couldn't control. We focused mainly on what we could Oh, occasionally we worried about one thing or another, but mostly we just didn't worry about what we couldn't control and focused on the things that we had control over. And we had control over things mail comes in, spray it with a little bit of Lysol, just to play safe. And neither of us ever got ever got covid, but we we always wore masks when we went out. And I still, when I fly, wear a mask, just because you never know. But I also had a lot of fun with masks, because I've told this story a couple times on on unstoppable mindset. We went to a bank one day, and I went into the bank wearing a mask. I was carrying my white K and I didn't use my guide dog. It was a quick trip, so he stayed home, and I walked. We walked. I walked in. Karen stayed in the car because she also had an autoimmune situation with rheumatoid arthritis, so she drove me to the bank, but she felt she shouldn't go in, and I agreed. Anyway, I went in wearing a mask. Go up to the teller, and they all know me there, but I go up and I say, when we when we greet each other? And I said, Hello. And they said, Hello. And then I said, Don't you think it's funny how today somebody wearing a mask can walk into a bank, and then I held my cane up and say, This is a stick up, right? And the manager came over and he said, you know, we haven't had such a good laugh all day, which is exactly why I did it. But you know, we all have choices to how we deal with things and and how we react to things. And I think so often I heard so many people being so anxious about. Using Zoom Zoom fatigue and everything else. And I realized the fact of the matter is that covid offered and still offers us a great opportunity to deal with a lot of things in a different way, and that, rather than having zoom fatigue, use it to your advantage, and unfortunately, we just don't worry about that, because we are so used to doing it one way, we don't get innovative anymore.
 
<strong>DW Starr ** 30:31
Yeah, so it's, if you look at the people, typically, that are most happy in life, it's because they're continually looking for a way to to grow. And it doesn't necessarily have to be financially, it can be spiritually, it can be emotionally, it can be psychologically, it can be financially, it can be educationally, but if that's even a word, educationally, but it works okay today anyway, yeah. But the key I guess, is that if you're continually growing, you're firing this. And trust me, I've studied the brain a lot. You can only imagine after three head injury,
 
</strong>Michael Hingson ** 31:15
have you discovered that you do you need to mind your head and keep it out of the way.
 
<strong>DW Starr ** 31:20
Absolutely, okay, absolutely away from
 
</strong>Michael Hingson ** 31:24
cars, cars. Yeah, please.
 
<strong>DW Starr ** 31:28
So, so what happens is, is that we're, we're, we're continually reassessing our ourselves, that those are, seem to be the people who are the most happiest.
 
</strong>Michael Hingson ** 31:46
I think there's a lot of truth to that they don't worry about the things that they don't have a lot of control over, because all that's going to do is drive you crazy, exactly, and it does. It just drives too many people way too crazy, which is too bad.
 
<strong>DW Starr ** 32:04
I think another thing for me, though that's really important that I want to share, is that that your life doesn't happen by chance. It happens by choice. Yes, and, and, and. So, you know, we, we've all heard this, but, but it's so true that by not making a decision, you're still making a decision. So if you're in a situation, you go, Oh, I don't really know what I want to do about this. Well, you're making the decision not to make a decision. And that, in itself, is a choice. And you always have a choice. Always say, you know, in Viktor frankl's book, A Man's Search for Meaning, which is quite an amazing book, if anyone in your audience hasn't read it and they want to really understand the deep psychological meaning for how people survive the concentration camps, is in his book, he talks, he talks about the the importance of of of recognizing that it's a choice, that it's a choice that they it's your choice to search for meaning. It's, you know, I made a post. I did a post just the other day. I said, it's not what happens to you, it's how you perceive what happens to you. It's not what happens to you, it's what you it's what you feel and think about what happens to you. It's not the actual occurrence itself, it's how you deal with it. And I think that's really important when it comes to confidence, because you can look at failure as failure, or you can look at failure as a stepping stone. I mean, we've all heard this stuff for years, but it's true. That's why we keep hearing it, because it's true,
 
</strong>Michael Hingson ** 33:57
September 11 happened, and I believe that we didn't have any control over it happening. I still don't think that, no matter what happened, we for could have foreseen it coming, but it happened, and that's not something we have any control over, but we all have control over how we choose to deal with it, which is exactly what you're saying.
 
<strong>DW Starr ** 34:21
Yeah, absolutely. And you know, for me, my parents were very dysfunctional. Okay, so I had a choice. I could, I could use that as an excuse not to be happy, not, you know, to be dysfunctional as a parent when I had kids, although, but, but I, I choose to look at those things as as lessons for me to grow from, to become who I want to be, you know. And that's I, you know, there's one thing I want to make sure I say in this podcast, and that's that, you know, somebody once said to me, well, dw, if I could just like, learn how to do. What you're talking about like in five minutes. Five just five minutes because everybody's in a hurry. Everybody wants to right? So five, I say, Well, here's the key. The key is figure out what you want. Figure out why you want it. Keep showing up. Don't let go of that desire. Don't let go of that dream, and then find somebody either in the real world or in the make believe world, meaning movies, TV, books, whatever, or in the real world, a mother, a father, an uncle, a boss, a librarian that you know a school teacher, whatever, find somebody who has the kind of confidence that you want to strive for, and then let them mentor you. And if you don't have a direct connection to them, use what I call a virtual mentor. And that's what I did. Ronald Reagan, Indira Gandhi, Zig Ziglar, Ellen Ro I didn't have any connection with those people, but what I did was I let them virtually mentor me, and that's what I would suggest the person do, and then for two minutes every morning and every night, imagine yourself being like that person, and then for two minutes during the day. Take a situation in your life, whatever it is, and for two minutes be like that person's confidence would be. Act as if you were that confident for just two minutes. You can do it for two for two minutes in the morning and two minutes in the evening, you just imagine you have that kind of confidence. What would that person do in the situation you're trying to be more confident about and then during the day, for two minutes, simply like, let's say you're nervous about making phone calls as a salesperson a cold call, or, let's say that you don't have the confidence you want to have for playing the guitar in front of five friends for two minutes. Just pretend like you're you have the confidence of that mentor, and just act as if you have it. And that's what I did, and over time, eventually I became DW star. That's not my legal name. That's my professional name.
 
</strong>Michael Hingson ** 37:31
I'm curious why Indira Gandhi? Well,
 
<strong>DW Starr ** 37:34
if you look at how big that country is and how populated it is and how, how she was one of the first females to be in charge of a I think she might have been the first female to be in charge of a country that big. And her, her, her personality, her her, her, her graciousness, her, her tenderness was an important piece of what I wanted for my life. Yeah,
 
</strong>Michael Hingson ** 38:07
yeah. I was just curious, because I figured some people might ask that question if they were here, so I thought it was probably relevant to ask, and I I agree with the answer. Well, so you, you went off and you, you had all these brain injuries. And so was, you were 40. Did you go back to work eventually, for the company that you?
 
<strong>DW Starr ** 38:31
Yeah, after three months, I went back to work. And slowly, well, I went back to work. I, if I were, I'm not sure I remember this, but I went back to work, I think, a few days a week, and then eventually I went back to work full time, and I was fortunate enough to be one of the top sales producers in that company for many, many years, And I worked for that company for, wow, about 30 years,
 
</strong>Michael Hingson ** 39:04
but then you decided to switch what caused. While I
 
<strong>DW Starr ** 39:08
was doing that, I started doing what I'm doing now in a smaller way, and then eventually it just grew and grew to where I was working. So I was selling to some of these corporations, and eventually I ended up doing programs for these corporations through my other act. And oh, by the way, people want to know why I'm dressed like this. You can't see it, but I'm wearing leather pants and leather boots. And that's because, if you go to my website, or you look at the front cover of my book, one of my books, I got, like five books. It's I'm wearing what looks like a movie director's outfit, because I play an old fashioned movie director. And what I do is I help people rewrite the script that's running inside. Their mind that isn't always so positive. So I'm an inner movie director, helping them rewrite the inner script that runs the inner movie in their mind. So I'm dressed as an inner movie director, and that's why I've got the megaphone in the box,
 
</strong>Michael Hingson ** 40:16
just gonna say. And hence the megaphone. And if anybody wants to know how I know about it, because DW told me, yeah,
 
<strong>DW Starr ** 40:22
yeah, and I, and I, and I use that in my presentation, because my presentation is oftentimes also a performance. Oh, I forgot to tell you this. I was in the US Army for three years. I wrote, produced, directed, acted in commercial. Commercials for the US Army stationed in Korea for one year. Cool. Now that's probably some other things I forgot to tell you, too. That's okay. Amber emulet, you know,
 
</strong>Michael Hingson ** 40:54
that's fine, but you so you you became a speaker, you became a performer. You're also a writer. And tell me. Tell me about your books, if you would. Okay,
 
<strong>DW Starr ** 41:07
well, I wrote two books on change, and as I what happens is, just like we're talking about recognizing how to be better, how to evolve. I wrote two books on change, and as I was working with corporations and doing some personal coaching and consulting, I realized that the reason people are having so much trouble with change is because they didn't have enough confidence. So I said, Why don't I help them with their confidence? And that way that'll automatically help them change. And so I shifted from change to confidence, and I'm really glad I did that. So the first two books are on change. The third book was written to be a very easy this is, this is the one I was talking about. And by the way, if they go to my website, they can get a free PDF for that book. What's
 
</strong>Michael Hingson ** 42:03
your website? By the way? Well, we'll do it again later. But what is, since you've mentioned it so many times, sure,
 
<strong>DW Starr ** 42:08
it's D, like dog, W, like wagon, S, T, A, R, <a href="http://r.net" rel="nofollow">r.net</a>, D, W, star, with two R's, dot net. Okay, now what's really crazy, I have to tell you this. I tell this to people, and every time I say it, I think to myself, that's crazy. If you Google me, dw, star, right now, anyone in your audience Googles me, I am fortunate enough to have the entire page with no advertising. It's crazy to me that that that has happened, but it's because I've been able to be prolific in many ways. I mean, I have a song, I have a poem, I have my books, I present I you know, I do some personal coaching consulting. So I'm doing all these different things. So obviously, that's why Google finds all those different things. So anyway about my books? So first two books was change your size and when change means business. This book is be self confident anywhere, anytime and with anyone. It's a 30 page book so that every day, you can be a little more confident in a particular arena of interest in your life, and it lists 30 different ones, and I'll read to you really quickly off the back of the book. In this book, you will learn improve the inner movie and self talk running in your mind. Use actions and thoughts that will propel your success, gain a greater self confidence mindset day by day, and that's what it's designed to do. And like I said, they can get a free PDF copy if they want, if they want to buy the actual book, they can just shoot me an email and we'll take care of that later. It's 10 bucks, and anybody on on your program that they'll get a 20% discount, so we'll send it to him for eight bucks, plus shipping
 
</strong>Michael Hingson ** 44:03
if they if they just say that they heard about it here. Yeah. Okay, great.
 
<strong>DW Starr ** 44:07
And then another book I recently wrote with the partner is is on memory and AI working with AI, and I'm working on another book with that partner now about imagination and AI. And then I'm also working on a book called Confidence matters. I have about two thirds of that book written now, cool.
 
</strong>Michael Hingson ** 44:35
So lots going on. Yeah,
 
<strong>DW Starr ** 44:38
I like to stay busy.
 
</strong>Michael Hingson ** 44:40
Well, tell us about your show, your one man show, DW live, and maybe tell us a story about it, or something that happened in it, a memory you have of it recently and so on. Sure,
 
<strong>DW Starr ** 44:54
sure. Well, you know, I do it with adults, but the ones that really offer. Touch my heart or the younger, yeah, because there are future leaders, and also they're really struggling. I was in, I did, I did a my dwive Live show for the Police Athletic League, and the was Boys and Girls Club after school program at a recreation center here in Florida, in southern Florida, and when I was done, well, like I said, I played old fashioned movie director. I actually teach them very specific techniques that they can do in depth, like what I talked about real quick in the five minutes I go into depth in my program, where they can actually teach themselves how to be more confident, and within 30 days they are. It just happens. If they do it, you have to do the work, but if you're willing to do the work. So I was done with this one presentation, actually was the performance. And people were coming up and getting, you know, the school had the recreation center had bought copies of the books for all the kids. So I was doing some autographing, and one came up to me, and he goes, I really enjoyed that. Well, he didn't say, I really he's I really like that. And I said, Oh, great. And then I always ask people to be more specific so I can know what they like or don't like. And she and he said, I said, So what's, what did you really like about it? And he said, I liked everything. I went, Whoa, that's really cool. And then I said, you want to take a selfie? And he goes, Yeah, yeah. And I said, Okay, give me your phone. And he goes, Mr. DW, I don't have a phone. I don't have a phone. And I said, You, I think I actually was in disbelief. And so I said, Oh, you mean you left it in the class? He goes, No, no, no, I don't own a phone. And I said to myself, that's why I'm here. I'm here to help that son, that of a mother and father who can't financially afford to buy a phone for their son help him still feel like he has value and hope. And so I said, I'll tell you what. We're going to take a selfie with my phone, and then I'm going to make sure the selfie picture gets to your your I think he was called a coach, your coach, and he'll make sure you get to see it. And so they did that. But that was that was an awakening for me, because I knew why. I knew that some of these teenagers, were in situations that weren't ideal, in their family life and in their home life and in their economics and all but it for some reason, it it finally dawned on me that they can't their parents can't even afford to get them a phone when it's so prolific, everywhere, you can forget that. So that was a great that made me feel good, that I was giving back like that well, and that is, that's really cool story. I got plenty more, but, you know, I don't want to inundate people with stories.
 
</strong>Michael Hingson ** 48:37
No, that's fine. So, so tell me, what are the key qualities and skills that people need to learn or that you use to help people become engrossed in the STAR method, the STA RR method, and what does STARR stand for?
 
<strong>DW Starr ** 49:01
Okay, so S, T, A, R, R stands for something that I can remember by using that memory hack. I figured, yeah, and it does it three different times in my program, it stands for three different things, but I always use the same mnemonic so I can remember it. So let's try this. Michael, what, what's one of your favorite movies?
 
</strong>Michael Hingson ** 49:28
Et, perfect.
 
<strong>DW Starr ** 49:31
Who is the star in that movie? ET, okay, so the s, the s in Star stands for the star or the superhero of that movie. Okay, now the T stands for Task. What is the task of that character?
 
</strong>Michael Hingson ** 49:56
Well, in his case, of course, ultimately, it's to get home.
 
<strong>DW Starr ** 49:59
Exactly to get home. Okay? And who is ETS arch villain, the A in Star arch villain,
 
</strong>Michael Hingson ** 50:13
the law enforcement, the military. Okay?
 
<strong>DW Starr ** 50:17
Now the first R stands for reach coach. Now I could have said mentor, but mentor doesn't fit the formula of S, T, A, R, R, so I had to come up with a word, and I came up with Reach, reach coach. That's clever. Who, who in the movie helps the star attain the task by reaching deep and down, deep down inside themselves and finding the confidence they need to find.
 
</strong>Michael Hingson ** 50:44
And I don't remember the actor's name, but the young man, right? You don't need to
 
<strong>DW Starr ** 50:48
know the name. You just need to know the character. Perfect, the boy, the little boy, right? And the final r, what was the reason that et wanted to get home.
 
</strong>Michael Hingson ** 51:04
Well, he wanted to be back with his people, right,
 
<strong>DW Starr ** 51:07
right? He wanted to feel like he was with people he belonged with, right? Or extraterrestrials in this case, right? Well, so, so that's the start, so that's the STARR method, right, right? So what that is, now you take that and you have the audience. I take that and I have the audience take their favorite movie and apply the same formula, so each one of the people in that audience is connected to my concept through something that makes them happy and feel good. Okay? Then I say, Okay, now that you've done that, now what we're going to do is we're going to make your inner movie. We're going to help you rewrite the script to your inner movie. So guess what formula we're going to use, S, T, A, R, R, of course. Yeah, the S stands for star. Well, who's the star they are? What tasks do they want to achieve? So I asked them in the audience, what do they want to have more confidence in? And they and they think about that to themselves, while I have one person up front be the example. And so I bring a student or an adult up front, and I have them be the example and explain their favorite movie, just like I did with you, right? But I'm having the audience do it at the same time. Does that make sense? It does okay. So, so this is an interactive presentation and interactive performance all at the same time. So then the then, who is the arch villain? I have them figure out who the arch villain is in their life. It could be a friend, a so called friend. It could be a brother, it could be a it could be a school teacher. It could be an uncle. It could be, you know, be a number of different people in different roles, but somebody is their arch villain that is holding them back. And if it's themselves, it's the arch villain. And oftentimes I hear that people go, Oh, I'm my own worst enemy, or something like that. I say, okay, but isn't it possible that maybe you heard that from somebody else when you were growing up, that you're no good at you're, you're not a good singer, or you're never going to amount to anything. That's what my father actually said to me, you're never going to amount to anything. That's another story. I don't want to take the time to do that now, but that's part of what I had to overcome, along with the head injuries.
 
</strong>Michael Hingson ** 53:55
Did he say that because of the did he say that because of the head injuries? Or no in
 
<strong>DW Starr ** 53:59
in addition to the head injury, wow, I had to overcome my father's attitude that I would never amount to anything. And also, just as a sideline, my mom had a stroke when she was 15 years old, and was a very angry person as an adult, so I had to deal with a lot of that junk. But anyway, that's another story. So back to what I'm telling you. A stands for Arch villain, then the R stands for reach coach. Who can you create if you don't have a mentor in your life, who can you make a mentor? Or who can you make a virtual mentor? So if you don't have anybody that you really feel comfortable as a 15 year old making your mentor, you know, maybe it's Superman, or maybe it's Barbie, it somebody who has or something that has a kind of confidence you want to gain more of, and you use that virtually. You. To help. And then I walk them through these steps, step by step, which we don't have time for now, and then the final hours, reason. What's the real reason you want to do this? Why is it a burning desire? And I talk about that earlier in the presentation. The importance of it's not, it's not how to do something that's most important. What's most important is why? Because when you know the why, you'll figure out that how. So that's that. So now I've got all that, but that's just a formula. It's not a strategy. So then I walk them through the strategy, and the strategy is S, T, A, R, R, what a surprise. S stands for self assess. Well, that's what they've just done, they've assessed themselves. T stands for take a risk. What risks do they need to take in order to achieve the results they want? And I talk about some of the risks I had. One of the risks is this stuff, notes. Performers don't use notes typically when they're doing a performance, and I was told, don't use notes. It doesn't look good. I said, Well, I have to. I have no choice, but my memory won't be able to remember all my stuff, and I want to make sure I remember. So a couple of those phrases I said to you throughout this program were written down so I remember to say them. So and then the other risk was, of course, that I was told I wasn't going to amount to anything. So who do I think I am? Yeah, I'm nobody special, so I had to get over that hump. So those are my those are my risks and that so the T and star take a risk. I asked them what their risks are, and then the A stands for act as if. And that's where I have them do, where they're where they're at home. And the two minute thing that I talked about earlier, and I go into more depth about that in the presentation too. And then the first star is reassess. See how it's going after a month, see if there's been some major changes. If there have do the final R, repeat, repeat. But if it's not working, you got to go back to the original S, T, A, R, R, and see if you're really clear on what task you really want to you really want to achieve it, who really is your arch villain? And if you your reason is a burning desire, because it has to be in order for you to make the shift to have the confidence you want to have, right? Does that make sense? It does. It
 
</strong>Michael Hingson ** 57:28
makes absolute sense.
 
<strong>DW Starr ** 57:29
And the teens are like, Wow, no one's ever taught me this before. Yeah,
 
</strong>Michael Hingson ** 57:36
I'm sure that's true. Yeah.
 
<strong>DW Starr ** 57:38
And the and the college kids and the adults. There's plenty of adults that go, afterwards, they go, dw, no one's ever like, broken it down like that. So it's like concrete. I can actually follow this step by step. I give them a handout they take with them at the end that they can follow step by step. Wow.
 
</strong>Michael Hingson ** 57:59
All right, I have to ask, since we got the star part, what? What is dw?
 
<strong>DW Starr ** 58:03
Oh, man, I don't usually put this out on on the airwaves. Okay, well, I guess I will.
 
58:12
I'll leave it to you. No, no,
 
</strong>DW Starr ** 58:14
I'll do it. I'll do it. So when somebody meets me, and they go, Hi, and I go, Hi, I'm dw, and they go, Oh, what's that stand for? And I go, Oh, well, most of my friends call me dw, so you can call me DW too. And that usually works. That's fair, okay, but I'm gonna, I'm gonna say it here. Yeah, I'm gonna say, why not? Okay, so I say, once somebody gets to know me and understand me more, then it'll make more sense what DW stands for. If I tell them right up front, it's weird, okay, but now that people have heard me and they've listened a little bit about my story and how you know my personality and my my attitude about life, it'll make more sense. So Ringo Starr had a great last name. I loved it. So when it was time for me to become a writer at nine years old, because at nine years old, I started writing little short stories, I called myself my legal first name and star as my last name that became my pen name when I got to be an adult and decided I was going to be this character that helps people with their confidence. I said, Okay, I don't even want to use any part of my legal name. I want a completely different professional name. So I said, Okay, well, what is it that I do. I help people weave their dreams into their life on a daily basis. I'm a dream weaver, dw, and so every time I introduce myself to somebody and say, I'm dw, I'm. Myself that that's where my focus is. Yeah, people to do that, yeah.
 
<strong>Michael Hingson ** 1:00:06
And I appreciate you telling us that story. And I, I thank you for doing that. Tell me what are some of the common misconceptions about confidence?
 
</strong>DW Starr ** 1:00:18
Well, let's look at politics for five seconds.
 
<strong>Michael Hingson ** 1:00:21
No, there's confidence or lack of it or something. But anyway, sure,
 
</strong>DW Starr ** 1:00:24
I'm not, I'm not going to get specific about anything about politics. Oh, I understand. I'm going to be totally generalized. The reality is that if you are truly confident, you don't need to tell anybody or prove it. So if you see any of that in politics, you'll know that there's a possibility that there's some low self esteem floating underneath Yeah. And that's true not just in politics. That's true when you talk to somebody at a party who is using the most sophisticated words they can come up with to try to prove to you that they are smart, that they know their stuff, the most confident people can explain what they believe like you're Five years old, not talking down, but making it their complicated wisdom in a way that it's understandable to people who don't have that education in that particular arena or training. Einstein even talked about that make it as simple as you can, but not too simple. And that's a paraphrase of one of his
 
<strong>Michael Hingson ** 1:01:42
quotes, right? And then there's the common phrase of, keep it simple, stupid,
 
</strong>DW Starr ** 1:01:50
but you know Exactly, yeah. So overconfidence is usually a camouflage for low self esteem, yeah? So what true confidence is is, like I said earlier in the show, it's authenticity. It's being who you are with all your good parts and your not so good parts, whether it's your physical nature, whether it's your emotional nature, whether it's your psychological nature, whether it's your educational background, you're if you're truly confident, then you accept it all, and then you build from there. Yeah, that's my belief, that one ain't changing, nope. And I buy it. I
 
<strong>Michael Hingson ** 1:02:41
think you're absolutely right. I think that we all too often. I think there's a difference. We all too often just don't project the confidence that that we can we I think there's a lot of difference between a lack of confidence and humility. And there's nothing wrong with being confident. There is something wrong with being arrogant, but, but confidence doesn't mean arrogance. Confidence means that you have convictions, you have things that you know and you're certain about them, which is a fine thing.
 
</strong>DW Starr ** 1:03:18
Yeah, absolutely. In fact, some people get confused with aggressive and assertive. It's the same thing. It's that same concept. You want to be assertive. You just don't want to be aggressive, because if you're assertive, it shows your confidence. So if you're in an interview for a job, you want to show that you're assertive in that interview. You don't want to just have that interviewer feel like they're not, that they're not running the whole show, but that the the that you count in the interview, you're just not another number where they're just going checking off the list. You show you show your confidence by being assertive, and it's the same. You know people, you know they get a meal at a restaurant. You see this a lot, in a lack of self confidence. They get a meal at a restaurant, and it's either something they didn't order, period, or it's just not done correctly, and because they lack the confidence, they're not assertive to take a step to correct it, and and that's not aggressive, and that's not a complainer, that's someone who's valuing their their own self worth. So there's these fine lines sometimes that are important to recognize the
 
<strong>Michael Hingson ** 1:04:44
aggression comes in. How you if you decide you're going to deal with the incorrectness of the meal, how you deal with it exactly, and, and, and I know I'm I actually had a situation just last week. I went with someone to a restaurant. I. Yeah, and my food came, and it was cold, and it wasn't supposed to be was supposed to be a hot meal. So when the when the server came back, I just said, Hey, this is cold. Touch it and you can see. And she said, No, I won't touch it. I said, I guarantee you, it's cold. If they could heat it up, I'd sure appreciate it. I wouldn't ever be rude to a person and be obnoxious and say, You dummy, you brought me a lousy meal and all that. You know. Well, what happened was that it came back nice and hot, but it also came back being brought back by someone who I think was the manager. He heard that we had sent it back, and he actually had come over and said, What's the problem? And we explained. And then he was the one who actually brought the meal back, and it was, it was nice and hot, and it was so much better. So but I know I have,
 
</strong>DW Starr ** 1:05:54
I have something I call personal gratitude program, and I've taught that to in corporate America, and I've taught it to my my now adult sons, and that's that when somebody gives me over the top great service, I recognize it, yep, by going to their boss, either personally, in person or by phone or by email or by a form of some kind, and letting them know that I don't take for granted the exceptional service I got. I do that too. It's, it's, it's such an amazing feeling, because when you do that, I'm sure you know when you do that, it's a win win all across the board. Of course, it is the employee feels good, the person who hired the employee feels good, and the next person that employee sees is going to get some of that good, that good vibes to them. And you feel good Absolutely.
 
<strong>Michael Hingson ** 1:07:00
Well, tell me so you do some coaching. You said, in addition to doing the one man show,
 
</strong>DW Starr ** 1:07:05
very it's, it's very limited, uh huh,
 
<strong>Michael Hingson ** 1:07:09
how do you how do you choose to or who you coach? Or how does that work?
 
</strong>DW Starr ** 1:07:14
It works with, working with, with a client that is clear about their why, and they are passionate about their why, and they just need some guardrails or guideposts to help them figure out how they can find the how got it. So it's very it's very limited, and it's, it's at a it's at a very high level, economically and corporately,
 
<strong>Michael Hingson ** 1:07:54
but mostly you travel and you do your show, and you've clearly been to a lot of states, and I know that because everyone DW told me about the map behind him. So he's been to a lot of states, and he's been to a number of countries,
 
</strong>DW Starr ** 1:08:09
40 states, and I think it's nine countries,
 
<strong>Michael Hingson ** 1:08:13
which is cool. No, it's
 
</strong>DW Starr ** 1:08:15
15 countries. Okay, sorry, 15, yeah.
 
<strong>Michael Hingson ** 1:08:20
Well, you know, I want to thank you for being here. So tell us once again, if people want to reach out, learn more about you, maybe even contact you. How do they do that?
 
</strong>DW Starr ** 1:08:31
So there's a there's a few ways. One is then go to my website, which is D, w, s, t, a, r, <a href="http://r.net" rel="nofollow">r.net</a> they can find me on Instagram, on at DW star, on LinkedIn, at DW star, they can find me on YouTube and Tiktok at confidence Crusader, confidence Crusader. And, yeah, I think, I think that's good. I mean, if you want to give my email address out, we'll just use the info at DW <a href="http://star.net" rel="nofollow">star.net</a>, that's cool. Certainly shoot me so they can feel free to follow me, or, you know, get a free copy of my a PDF copy of my book, and they can Google me. Like I said, I'm all over there. That's just still crazy to me, that I, I have the I'm I'm lucky enough to have all of that without any advertising.
 
<strong>Michael Hingson ** 1:09:37
It's a great blessing. Well, I want to thank you for being here and being with us, and taking all this time, I've enjoyed it, and I've learned a lot, and I would think and hope that that everyone listening has as well, and that if you, if you like what you heard, let DW know, and I certainly would appreciate it if you'd let us know, you can reach me easily enough by emailing. At Michael M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or you can go to our podcast page, which is w, w, <a href="http://w.michaelhingson.com/podcast" rel="nofollow">w.michaelhingson.com/podcast</a>, and Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, O, N, yes. And we're on LinkedIn and Facebook and a number of the social media pages too, but love to get emails, and whenever you are thinking about this, would certainly appreciate it if you give us a five star rating wherever you're listening to us and listening to the podcast, and as DW does the one man show and travels and speaks and so on. So do I, if you ever need to Speaker, would love to hear from you. Speaker@michaelhingson.com we appreciate it. But most of all, once again, I want to thank you, dw, for being here with us today. I think this has been a lot of fun, and we ought to do it again sometime, absolutely,
 
</strong>DW Starr ** 1:10:56
you know. And just just a shout out to some of your other your other podcast videos. I had an opportunity to watch you do a fantastic job, Michael, and keep up the good work.
 
<strong>Michael Hingson ** 1:11:10
Thank you. I appreciate it. Well, let's let's do it again. Let's do it again, right? Sounds great.
 
</strong>DW Starr ** 1:11:16
Take care, buddy.
 
**Michael Hingson ** 1:11:21
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Confidence Expert with DW Starr</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b0c2cf58-b377-45a1-91db-02cc26a9144a.mp3?source=rss&amp;ext=asset.mp3" length="105741913" type="audio/mpeg" />
<itunes:episode>273</itunes:episode>
</item>
<item><title>Episode 272 – Unstoppable Integrative Presence Program Creator with Tünde Erdös</title>
<guid isPermaLink="false">https://pinecast.com/guid/57173378-ad5d-4323-86f0-705b2240dd0a</guid>
<pubDate>Fri, 04 Oct 2024 10:00:02 -0000</pubDate>

<itunes:duration>01:10:56</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3e2e7aaa-1e42-4adf-9884-7046ef189bb3/UM272-Tu_nde_Erdo_s-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I have had the opportunity to meet with many coaches and leadership experts on Unstoppable Mindset. Tünde Erdös in some ways takes these kinds of discussions to a new level. She coaches, but she also has conducted scientific research on some of the aspects of coaching such as Presence. She describes herself as a “scholar and practitioner”.
 
During our time in this episode Tünde discusses presence, what it is and the value of each of us more actively incorporating it in our lives. She offers insights into how practicing better presence and making better choices will help leaders and, in fact, all of us to live better and be more effective.
 
<strong>About the Guest:</strong>
 
Tünde Erdös
PhD in Business and Organizational Management
Ashridge MSc. in Executive Coaching, Group and Team Coaching
Ashridge PgDip. in Coaching and Organizational Supervision
ICF MCC, EMCC Master Practitioner
For Tünde: leadership is coaching. And, coaching is leadership. Yet, neither is a profession, not even a vocation, but a pro-vocation. Tünde’s pro-vocation is: inviting leaders and coaches to generate social impact that makes meaning beyond the ‘me business’. Because: both leadership and coaching are social impact instruments.
 
So, she probes: What is the legacy we as leaders and coaches are leaving behind – maybe aware that we are humans in a first place? How are we ensuring that we are at our best in the instrumental roles we embody? How are we making use of the trust that we receive as a gift from those that we want to be at their best too?
 
Tünde is the founder of Integrative Presence, an ICF accredited coach-leader online-offline deep experiential learning set. That program is based on her internationally acclaimed research which received a Harvard Grant from Institute of Coaching, McLean’s Hospital, a Harvard Medical School Associate for its innovative research design using artificial intelligence and human interactions to measure outcomes.
 
Tünde enjoys role-modelling social impact. She produced the coaching documentary ‘The Light and Shadow of Coaching – In and Beyond Organizations’. The donations fund coach training to empower women in Kenya. The idea is to support women in becoming more entrepreneurial in their communities. For her achievements as an executive coach and social impact activist through coaching, Tünde received the ICF Impact Award through Coaching 2023.
 
Tünde has authored three books and one book chapter contribution so far, published in international peer-reviewed scientific journals and non-scientific magazines. She is a scholar and practitioner inspired to promote best practice in learning development as well as coaching in, for and with organizations. In doing so, she takes responsibility in developing the profession as a whole.
 
<strong>Ways to connect with Tünde:</strong>
 
<a href="http://www.integrative-presence.com/" rel="nofollow">www.integrative-presence.com</a>
<a href="http://www.tuendeerdoes.com/" rel="nofollow">www.tuendeerdoes.com</a>
<a href="http://www.coachingdocu.com" rel="nofollow">www.coachingdocu.com</a> 
Podcast site:
<a href="https://shows.acast.com/6425e12b4362ac0011921e1f/episodes" rel="nofollow">https://shows.acast.com/6425e12b4362ac0011921e1f/episodes</a>
Social media link:</p>
<p><a href="https://www.linkedin.com/in/t%C3%BCndeerd%C3%B6s/" rel="nofollow">https://www.linkedin.com/in/tündeerdös/</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello and welcome to another episode of unstoppable mindset where inclusion diversity in the unexpected. Me today, we get to play with unexpected a little bit and other things like that. Part of the first incidence of unexpected in this episode is that our guest, Tünde Erdös is from Austria, little ways away from where I live, but with technology, which I love to pick on anyway, and I hope it doesn't rebel during this podcast, but with technology, everything happens immediately. So it's just like Tünde is next door or in the same room, and that's kind of cool. So she has a lot to talk about, and we're going to make this a fun episode, as I tell people, the only hard and fast rule about unstoppable mindset is we have to have fun, and that means you all as listeners, have to have fun too. So if you're ever not, I want to hear about it. And if you are, I want to hear about that too. Well. Anyway, Tünde I want to welcome you to unstoppable mindset, and thank you for being here with us today.
 
<strong>Tünde Erdös ** 02:30
Thank you very much, Michael. So I was, I was so just on the on the fun side of it. It was so interesting that you said it's unexpected that, because I was like, Wait a second, what would you expect where I should be, and what should be the expected about me, when actually, all life is about unexpected. So thank you very much for introducing fun, and it sounds like energy. And I wanted to say something about a little bit like to contextualize the technological thing that you addressed, because people cannot see potentially, or can can just hear us. And I wanted to give a little bit of context I am sitting in, in sort of a dining room. And I do have a candle lit for tonight, for us, Michael and for our audience. So there is this candle, which is in crystal Shelley's, and I'm looking at it right now in order, as you know, as something that connects me with the world. The technology is also doing, but in a different way. And this, this candle is is doing this connection for me in a very special way, because it's the flame in it is dancing so nicely. Although there is no no air current here, there's nothing, or, I think there is no intercurrent, but it's dancing so nicely that this is how I would like to have our conversation today, dancing with you and dancing with the audience and having fun along the way.
 
</strong>Michael Hingson ** 04:13
Well, that's cool. Well, since we are recording this and video is on, can you'll know better than I will. People see the candle. I'm
 
<strong>Tünde Erdös ** 04:22
going to put it in a place that people can see it. Yes,
 
</strong>Michael Hingson ** 04:27
cool. Well, would you please start by telling us a little bit about kind of the early Tünde, growing up and all that sort of stuff.
 
<strong>Tünde Erdös ** 04:39
Oh, Ouch. That hurts. This.
 
</strong>Michael Hingson ** 04:47
It's good to get to know you
 
<strong>Tünde Erdös ** 04:50
the early Tünde. The early Tünde  is somebody, and I happen to have a picture of me just also to my left. I. I don't know why I'm having this picture. It's I was, I was, I think I am two years old, about, like one and a half or something or two ish and and I keep this image next to me because, for because, for a good reason, because I want to be reminded of that young me versus this adult person that I think I am. And when I'm looking at that image, what comes to my mind is I'm somebody that loves digging into dirt. And actually I'm very kind of like full of dirt in this picture. And I remember that my mother wanted to take this picture of me, and I didn't like that idea of a picture being taken of me, and I was reprimanded. And actually, I think I feel a little bit ashamed because I was putting up a tent for my womb, and she didn't like it. And I'm wearing a hat, which I normally do, and And tonight, I'm not wearing a hat. But actually, even when I was young, I was very much in love with wearing, you know, head covers, like I'm wearing a hood or something. And as an adult, I'm doing the same. I usually wear hats, you know. And I still love being like, having all my my my fingers in every pie sort of thing in that I love complexity, and I love playing with stuff that is not, not easy to deal with, uh, sort of so that's actually who I used to be, and I'm still, still am I think,
 
</strong>Michael Hingson ** 06:43
well, you, you've done a lot, you went through school, you went to college, yeah, and you have a PhD,
 
<strong>Tünde Erdös ** 06:51
yeah. Oh, that's a long journey. Oh, bet
 
</strong>Michael Hingson ** 06:54
it was anything you want to tell us about that part of that journey and how that's helped you become who you are today.
 
<strong>Tünde Erdös ** 07:04
Well, you know, a PhD was never on my agenda. Actually, I wanted to be an artist. I wanted to become an artist because I loved drawing, and I seemed to be very good without attending school or going to any artistic schools, but I happen to have kind of like, yeah, know how to have this natural way of drawing. And I was earning my pocket money with this and and my parents didn't like the idea of me becoming an artist, because they said, We don't want you to end up in the in the streets. So because I I happened to be a good girl, and I always kind of like, you know, I had my own way of doing things, but then my parents taught me, well, be reasonable, be do this, go to school, go to college, go to university, go do that, other things, because you're intelligent, you've got a brain. And I did that, but and I started with law, because I was graduating from high school, and then in Europe, we had Latin back. It was like 1994 and and I loved Latin, and I loved the language, and they the Roman way of life and philosophy and and all that stuff, all that is kind of like ancient and, and almost incomprehensible and, and, and so I said, okay, because I'm good at Latvian and kind of like I'm I'm very logical. So, so that's what I was told, that I was so to go and study law, and I did until and the second half of my studies, I was invited by a criminal lawyer to go and and help him interpret in a small cell, because he had a defendant, And he was dealing with black papers. And that guy was speaking French only, and because I speak a few languages, he asked me, Would you be happy to interpret for me in that cell? And then I we went into that cell, and it was so tiny I couldn't even sit down, because it was just a small table, and they were facing each other. They were sitting facing each other, and I had to stand upright because there was no place. And then they were yelling at each other in that small cell. That kind of like, you know, it came, I was like, as a realization, this, is this what then I'm supposed to do when I'm when I'm in that profession? Is this what law is about, that I just Is this how I'm going to treat people? Is this is what is this about? And I really had a sort of soul crash that that made me kind of like question the the purpose of what I was doing. And I remember that I went home. Right? And my legs were shaking because I needed to vow to my dad, Dad, I'm not gonna pursue this career. This is not me. I cannot do this. And I was having very good grades. So I should have succeeded very nicely, because I was already in my the second half of the studies. But then I needed to go home, you know, to tell Dad, no, Dad, this is not for me. So that's a little bit like a bit me. And then it's that sort of experience continued on and on because I, I was, I still kept being extrinsically motivated in what I chose to do, because the next thing was my girlfriend was coming and saying, okay, Tinder, if, if the law is the thing that you believe is not meant for you, then you are so good with languages, why don't you do and study translation and interpreting, which I did again, yeah, and I finished that, And I was then, and I received a scholarship, and then I went to Brussels, and I was interpreting simultaneously for the European Union, and at the parliament, a European Parliament, and sitting in a booth, and, you know, transporting ideas from one language into the other until, until the moment when I got bored. I really got bored with it, because I thought, like, okay, so I can do this now, and it was no more exciting. And then I realized, okay, I can do this, and I'm good, and I learned it and their skills. Is all good, but I didn't feel fulfilled. And then I remember that by then, I had practiced simultaneous interpreting for 10 years, and I was earning very well, so I couldn't complain, yeah. But then I went home and said to my husband, I think we need to do something about this, because I'm missing something in my life. And and he said, You know what you will look will sit down for for a while. Will take one month I do some research on my own, and you'll do some research on your own, and then we'll sit together again, and we'll see what we have found each and then we'll kind of like talk about this.
 
</strong>Michael Hingson ** 12:13
What was your husband doing at the time?
 
<strong>Tünde Erdös ** 12:16
He's an architect, okay? And a physical engineer, like, into acoustics, and
 
</strong>Michael Hingson ** 12:21
then a creative guy, a
 
<strong>Tünde Erdös ** 12:23
very creative guy, yes, and so am I, but I never really allowed myself to be one. So, so then this is how actually the idea came that, why don't you do he found coaching for me and I found coaching for myself. The only difference was that I wanted to go to a different place for the education that I should receive, to get educated and and I was more into like, you know this, yeah, I remember back. And then I wanted to reconnect with French. And like to always stay in touch with French and speak French a lot, because I really love the language, I love the people, I love the country, and I didn't want to lose touch with with the language. And then he came and said, No, you know what? This is, not you. You know coaching is good, so great that we are on the same page with each other, so that he said, It's good that I seem to know you well enough, he said, back and then, and that you know you seem to know yourself well enough. And then he, then he, kind of like we had this talk around, like, why not do the why not go to INSEAD, which is sort of the best place to be, kind of like it's very famous and highly reputed, at least in Europe and in Asia and and he said, No, look, this is too glossy for you. This is not you. You know what? I found something else in Great Britain. And it's like, it's very clear what they offer. And they, this is not glossy. It's down to earth. And this is who you are. You are down to earth. You are clear. You want to kind of like you really understand things. You want to work tactically. You want to be in the midst of it. You want to have this experience. You're you're not somebody that's glossy. You don't do that stuff. So I got persuaded. But I think it was a very good thing that he persuaded me to go to a business school in the UK, because that's where I really started reconnecting with my creative side. And then that's where it all started up again, actually, like more into the intrinsic motivational area where I really started doing stuff that I love doing, but I was still up there with a PhD because I needed to do my masters. And then I go, went to went on to do supervision, and then I was talking to my supervisor, and I said, What's in. Me next, because it's so much fun to learn and and I really enjoyed the self reflective bit, you know, to learn and discover myself and discover the world. And it feel like, oh, there's so much out there that I do not know. And it's not just a few skills that you learn in coaching. It's really a lot more complex. And it's, it's kind of really it's not just black and white, it's not just all good coaching. Is not just all good it has got its shadow sides. So what can I do? And and at the same time, something happened in my life. I was sitting with a client of mine, and we had a moment of serendipity together, because very early on in the coaching engagement, she said to me, Tunde, why are you why you're saying yes, you're saying yes to me, but why is your body moving backwards? And I was like, what was I doing? So there was a moment where she kind of like noticed something that I had not been aware of. And I must wow that at that moment when she when she had that, she noticed that bit about me. I had accolades like galore. I was ICF MCC accredited at master level. I had my masters, blah, blah, blah, so I I should have, kind of like, you know, this expectation. I should have noticed what my client was noticing, but I didn't. And then it was also crucial. The moment was crucial because she wanted to leave the coaching engagement. And kind of like felt like shameful. It was a moment of shame and doubt and kind of like, what is going on here, and why do I not know? What is it that that that I still need to discover, and how can I actually give back? So in all this moment of shame, I kind I remember that I asked her to, can you, can you just stay for another session so that we can reflect our relationship a bit? Because I would really love to understand what might have gone not so well for you that you feel like you can't trust this process anymore, because she said that she couldn't trust this she didn't know what to trust, because there was so much incongruence between the spoken words and and, and the non spoken words that she was just confused. And that's when, when I got sensitized to the to this phenomenon of synchronicity, nonverbal synchronicity, and how nonverbal synchronicity is more important than than what we speak, the content of what we say, and all the knowledge and all the blah, blah, you know, it kind of it wasn't more. And then I wanted to know, what do we know about this in coaching, and I found that it's a field, it's a blank page that nobody has looked into, nonverbal synchrony in the field. But psychotherapy had done so, and developmental psychology had done so, and other fields had done and physics had done so. So of course, that was the playing field for me. Like, how can I kind of, like, pull up my sleeves and dig in the dirty things of figuring out how relevant nonverbal synchrony is for our practice? And this is how I had come to to doing a PhD. So it was not something that I wanted to do. It was something that had emerged through a critical moment in in my practice. Well,
 
</strong>Michael Hingson ** 18:31
what? So what was the answer to her question about why you were moving backwards, even though you weren't verbally saying that?
 
<strong>Tünde Erdös ** 18:41
Oh, wow. That's like, can you be patient, Michael? Because that's another story. It's, you know, what we figured out together was that when I got hired, and maybe I would say a little bit about the context of the client as well. So that client was a female client, and she received, she was supposed to receive coaching, because the CEO wanted her to be represented on board level, and the board back. And then it was a hydro company. So it was an engineering company, the hydro business, energy production and so and it was all male dominated, and the CEO had this idea to kind of like, for whatever reason, I don't want to judge anything. But yeah, this, this engineer, this female engineer, was supposed to be kind of like, supposed to level up and be represented at word level. And she, he wanted her to receive coaching, to to be ready for that that that role, and to be assertive, and to for that position to be filled successfully, for her and for the others and for the organization, of course. And I remember that when I was hired and we. Had this hiring engagement that the, I mean, we figured it out post mortem, right? So it was, I didn't realize that in the moment when, in the in the hiring moment, but what happened in that moment of hiring was that CEO was saying to me and pointing, kind of like with them, with his finger, saying, You better make this one work. And he was kind of like, you know when, when you have the index finger and you point at something, and it's kind of like to make it clear that something should happen with the index finger towards me. And I did not notice how my body was picking up on the pressure. Because for me, mentally, you know, cognitively, it was clear, of course, well, like, I'll do my best. I mean, of course. I mean, there's no guarantees, but of course, like, I'm here to support and the client and the organization, and I wouldn't be sitting here if I didn't feel that I could do the job. So was
 
</strong>Michael Hingson ** 21:01
the finger pointing an attempt at kind of intimidating. It felt
 
<strong>Tünde Erdös ** 21:06
like and, and my body picked it up as such, got it, okay,
 
21:11
yeah. And
 
</strong>Tünde Erdös ** 21:13
then I went back to notice that, kind of like when we that we that the body picks up on everything around us, like the the impulses that we received from the environment. The body is is the best instrument that will collect information before the brain can ever process anything. So it's the body doesn't lie. It will not lie, and it will be our most reliable instrument to tell us how we are really doing and that. And I noticed about beside that, I wasn't paying attention to that wisdom, and I was too much in my in my head, you know, I was like, cognitively, yeah, sure, so not for almost forgetting about this element of we are lodged in our body, and it's the senses that actually drive our cognition, first our perception and then our cognition, and then emotions. And I needed to reconnect with this and how, if we are disconnected the body and the mind, how that will show, and that the body will not lie, and and this pressure that was lodged and picked up, which I kind of like did not pay attention to, would show in critical moments, and it would it take me unawares and how important it is to to not just think about what the mind and the mental the processes that happen to us, but what else is there that shapes our being there and and and being in relationship with other people? Because it's this, this, this thing of non verbal synchrony just doesn't just apply to coaching, it applies to any interaction, human interaction. So, yeah, that's what happened. So
 
<strong>Michael Hingson ** 23:13
did that person then continue to have a coaching relationship with you. Did you guys work it out?
 
</strong>Tünde Erdös ** 23:22
Yeah, uh huh, yeah, that's cool, and that's the fascinating thing, because the client didn't really want to go, she didn't want to leave, she just wanted to, kind of like it was her invitation to, can we just be more real? Can? And she was a better coach in that moment than I was. And I think that she picked up on this vulnerability that was I was bringing into the into the relationship. And it was that bit because she was also vulnerable. We had some sort of a parallel process, you know, she was with that expectation that the CEO was having of her to move up the board level. She was just equally vulnerable as I was, and I think it encouraged her to also be more real, and to to go and speak about this, but just accept it for what it is, and accept from the CEO that, oh, we want you to be there. And then, of course, as a soldier, you know, I'm gonna be, and I will be up, and I will, I will take that position, and no questions asked. So, so I think it was a serendipitous moment in how my vulnerability also enabled hers to successfully embark on her coaching journey and then embark on that position. So it's interesting, right? How things come about?
 
<strong>Michael Hingson ** 24:41
How long ago did this happen?
 
</strong>Tünde Erdös ** 24:45
Um, why are you asking the question? Just curious.
 
<strong>Michael Hingson ** 24:51
Just curious. Just
 
</strong>Tünde Erdös ** 24:52
curious. It what it happened? 2017,
 
<strong>Michael Hingson ** 24:55
okay, so, so you've had a lot of coaching. Time since then, which is great, and you've been able to put that in perspective and obviously learn from it and move forward with it, which is great. So you've been able to obviously have a lot of wisdom and and learn from what happened with that event. I mean, you you talk about it, and you tell a really, I think, important story that is important. I think that one of the things that we often think about with therapists, and I think with coaches, all too often, is they have all the answers. And the point is that oftentimes therapists, from a mental or medical standpoint, are supposed to have answers once they get all the information. But it's not a job of a coach to necessarily have the answers, but rather to guide the discussion so that the person being coached, gets the answers. And in your case, you both came up with answers. And I think that's so cool.
 
</strong>Tünde Erdös ** 26:07
Oh yeah, I love how you're making sense of this with both. And you know what? This is, actually, what is, what matters that we it's like this flame here that's dancing, yeah, and this chalice, and this crystal Chalice, it's, it's kind of like there is an impulse, something in the air gives the this flame an impulse to dance around. And I think this is what is happening in coaching, too, that we kind of like are just around, we are there, and we give impulses, and then the client can dance around and with us like it's, it's, they are not alone, and I'm not alone. So the coach is not alone. The client is not alone. There is a context. There is more than just and and depending on the shell is, for instance, the shape of the shell is, it will be a different flame. It will be a different dance, and to be aware like, how we are co shaping each other. And that's not there. In our profession, we are talking about it a lot like, yeah, yeah, with but we are not really practicing it. This is not my perception, at least, and I hope that I'm not getting across as arrogant, but I'm not. It happened to me, okay? And I think it will happen to other people. How we believe that we are there, we are present, but we are not and that's also what we found in the research, then, that coaches are not present most of the time, or too present, sort of,
 
<strong>Michael Hingson ** 27:36
yeah, I think all too often. Well, there's so many ways to say it. One, we take ourselves too seriously. Two, we we're not we're not necessarily in the present. We think we know everything and we don't. And and from from my perspective, when I when I hear people talking about someone who's an expert and so on, it's great to be able to be viewed as being an expert. That doesn't mean, though, that you have all the answers. And the best experts are the ones who themselves recognize I don't necessarily have all the answers, but I'm always learning and moving forward, and that's the most important thing I think, that any of us can do. Yeah,
 
</strong>Tünde Erdös ** 28:17
yeah. And you know what? That reminds me also of an example that I make. May I give an example of another another storytelling bit with another client? Sure it's it's again around something that is unexpected, also, because you brought this unexpected up today that is somehow sticking with me. Michael, I remember one incident when I was sitting with a with another client in my in my office, and I live in a forest, and it's very calm here, and really very calm so and we do have neighbors, and the neighbors next door sort of like have a small farm with and they have chickens and pigs and roosters and etc. And I was sitting with with a client, and it was around lunchtime and and we have reached a stage where the client was reflecting for herself what she should be doing. So we had done this reflection process and just some discovery thing, and then she was about to reflect for herself what to do next, like this action taking bit like, what to do with all the discovery and insights, etc. And I remember sitting there in silence. And it was, you know, you do this crisp silence that is really unbearable, and it's kind of like, and I remember I was sitting there because I felt like, I'm not going to interrupt the client's process. When, suddenly, when, suddenly. But it felt really awkward, because it felt like, oh, oh, oh, shit, sorry for my friend. But I need to say that, because this is how it felt. It felt like how to interrupt the silence, and what would be the appropriate second and moment to interrupt the client's silence, because at one point, kind of like, started to be very long. So what happened? What happened was that the rooster next door started to do
 
<strong>Michael Hingson ** 30:20
kiriki to crow, yeah, to crow.
 
</strong>Tünde Erdös ** 30:23
But the rooster did it in a very special way, like it, it did it in a way as if his throat was, you know, cracking cups, you know, like in a very, very like it was fun as as if it would suffocate. And the client? I, no, no, it wasn't client. I burst out in laughter. It's always so funny. I thought, like, this is, this is really macabre. The whole thing that's macabre because, like, what is happening here, and just a sheer sound of the of the of the crowd, this, this crowing sound was so bizarre. And then then the client started laughing too, and bursting into laughter. And I said, Why are you laughing? And she said, You know what? You know what? I'm so happy that you started laughing because I wanted to laugh, but I was holding it back, because this rooster is so stupid, and you know what, I think I should be doing something stupid in my life for a change. And she meant by doing something stupid, like something crazy, daring, something that was out of the usual, out of the common, which would have been totally the opposite of what she was and how she would normally act and come up with action taking. So this is, again, for me, it's like, because you said, like, we don't know the answers. No, we don't, but something else in the context probably will give an impulse for for us to to have an answer, yeah. And that's what integrative presence is for me about like, how do we integrate other things than just the self or the other? Can we integrate more than than what we believe we should be doing and how like, because you said, like, we should be taking ourselves seriously. Yeah, because we are taking ourselves too seriously, if I had interrupted that silence because it felt awkward for me and I wouldn't have been able to hold the silence, this moment of serendipity wouldn't have emerged for the client.
 
<strong>Michael Hingson ** 32:31
Do you think that it was awkward for her to be silent?
 
</strong>Tünde Erdös ** 32:39
Wow, that's a good question. I do not know. We did not, we did not go into that. I think for her, it was just important that she could have this, she could have this moment of release realization. But it's a very, very good question. Michael, I don't know. I, you see, I could have asked that as well, like
 
<strong>Michael Hingson ** 33:02
but the discomfort, the discomfort may have been much more with you than than with her. She may have been comfortable in the silence, but she obviously came to a conclusion when you started to laugh at the rooster, and then she did as well. So it it does go to show that, that sometimes, again, we don't necessarily have the answer to to say, but when we, when we do things like, as you describe it in the story, the rooster crowing, and you laughing, and then she laughing, that was a very powerful moment. Yeah, which is, which is cool,
 
</strong>Tünde Erdös ** 33:43
yeah, I'm happy to you're saying because you're inspiring me to think further and say, like, if I what would have happened, because now we can take it further. What would have happened if I had noticed what you noticed, that maybe she might have felt uncomfortable in that moment. What if I had addressed that moment
 
<strong>Michael Hingson ** 34:05
Right? See, or she may have been totally comfortable. And you know now it's, of course, too late to know that, but unless you were to go back and ask her, and she thought about it, but still, the answer is still that something occurred that caused you to react, that helped her react, and it definitely lightened the whole experience, which certainly was a good thing. Yeah,
 
</strong>Tünde Erdös ** 34:34
it turned out to be like, yeah. It turned out to be helpful for the client. Yeah, that's yeah. So to take myself out of the equation, because it's not about us normally.
 
<strong>Michael Hingson ** 34:45
Now, when did you get your PhD?
 
34:48
I got my PhD 2021 oh,
 
</strong>Michael Hingson ** 34:52
what's recent, barely, and what was your PhD in
 
<strong>Tünde Erdös ** 34:59
the. Umbrella. The umbrella concept is business and organization management got it. And then leadership development. And then, of course, this synchronicity, nonverbal synchronicity. Bit,
 
</strong>Michael Hingson ** 35:14
when did you? When did you develop the idea of the integrative presence?
 
<strong>Tünde Erdös ** 35:21
Ah, that was yet another thing like that. Was, it was such a painful moment like it's, it's interesting that you're bringing this topic up, because I was not, I was not expecting, so it was, it was unexpected, something unexpected again. So it was, I was not expecting to create a program around this. I was not expecting to do anything. I was just so much into the into this, into this topic, like, what is the point? Or how relevant is this for our practice, and how can it inform what we already know about presence and still do not know, or what we believe that we know, because there are a lot of theories about what presence should be on, and also to overcome a lot of resistance. Because I did meet a lot of resistance, people telling me, you cannot measure presence. I was told. I said, What a bet like, what a bet like. You can measure anything. It just depends on the take that you're, what take you are, what will be your take on this? How are you going to approach something? Everything is measurable. It just needs the right way of looking at things. So I didn't give up. So I wasn't I didn't listen to the people kind of like putting a resistance to this idea and also critiquing it heavily, which is part of doing research. So I very much acknowledge this, and it was also helpful, because it tested me like, where I am with my with my hypothesis, and where I was with my with my stance, on on into research. But then to answer your question is the data was there, and I must say, I really did a massive project, so something that nobody was expecting to see in the field. I could recruit 184 no 187 coach, client pairs, and I was accompanying their coaching process over time, over eight months, and I could get the coaches to video record their sessions, so that we could really get video data and to analyze the you know, this, the motion energy, the the nonverbal synchronicity between them over time. So I did process research. It was massive. It was really massive. And then I was and eventually, when I was done, and all went well, but there was a price that I paid. Talk about that as well, but when I had the data, I felt like and I we were about to to start measuring it. We couldn't measure it. We couldn't, we couldn't really it was, it was the, you know, it reminded me of the people who started questioning me, we will not be able to measure presence. And I was sitting at the feet of a mountain, and I could not make any sense. And I said, this is not possible. I have had the commitment of so many coaches, so many clients, so many people are watching this project because it had received a Harvard grant. So there was a big obligation to deliver, and I could not make sense of the data until I could take a step back Michael and I said, Wait a second, maybe I'm looking at it from the from the wrong perspective, with looking at it through the wrong lens. And then I contacted someone in Switzerland, at Berne University, a professor, and we're talking about because he was in the field of psychotherapy. I said, like harder. How do you measure nonverbal synchrony. And he said, Well, we do have a validated instrument for that, and if you like, we can, I will help you. You will need an education. You need to, kind of like get educated in how to use the instrument. But then I think that this is going to be able to measure the process data that you have collected, because normally, the way people look at the data, it's static. So you take a sample here at one point, another sample at another point and at an end point, and then you compare the data. But we had several data collection points to compare with each other over time. So and there was a complexity in what we were looking at, several, several factors that we were comparing with each other. So it was this realization, this moment of only whack a mole, do you know, overcome this, this moment of this pain. There, and the moment where I thought it, I got stopped, you know, like, please, I felt like, stop. There is a dead end. I've come to a dead end. There's there's no more. I cannot move forward with this, to release this, to let go and kind of like, just take a step back. It's like, no, it's possible I've just potentially not taken the right angle. So what's the take that it takes to be able to make sense of the data? So that's what I that was something unexpected again, and where I could I could understand again, how fragile, how fragile it is, how we perceive and conceive the world, that things should be this way, and it should be done this that way, when actually nothing should be done in any way. And the more flexible and open we can state the things, the more valuable the contribution is that we can make to the world. Does it make sense to you? Michael, I think
 
</strong>Michael Hingson ** 41:05
so. Um, so you figured out how to measure the idea of presence, then to a degree. But so what is? What is integrative presence?
 
<strong>Tünde Erdös ** 41:21
Well, yeah, exactly. Sorry. Can you see, like, I can, I can hijack everyone with my topic, because I am so passionate about it, yeah, so like, and then we found that in that presence is not what we thought it was, or it's more complex than what we thought it was, in that there are so many elements that play out. And I will be not practical, and I will, I will kind of like, give some examples. It whether or not we can be present. It depends on not just us. Like, let's say, in my field, it's the coaches. And so far, we have talked about presence as something that is inherent to the coach, and that's why we call it coaching presence. It's a coach's presence, but it's not the coach's presence alone. That's why we found that it's it integrates the client. We are so dependent on the other person. We are so dependent and we we kind of like react and respond in different ways to each client. So we get, we get influenced by the other person all the time, and that there is no fooling ourselves into believing that we can we are going to stay clean, that we are going to be a clean slate. This is a myth. This is full Clore, but this is what we want to believe, that if we go and meditate for five minutes, and then there we go into sessions, then we will be clean, and we will be cocooning with the client, and we will have the focus on the client. And this is myth. This is it's not happening because we could see that the coaches cannot do this. It's even if they kind of like at the beginning, they sort of, they sort of tune in, and the presence is there. It can change over time, and they get influenced by what, what? A lot without them becoming conscious of this, that's one thing that gets integrated, yes,
 
</strong>Michael Hingson ** 43:30
yeah, go ahead. No, go ahead.
 
<strong>Tünde Erdös ** 43:34
Another thing that gets integrated is also the environment, like the way I brought the rooster a story, yeah, there is a context. There is an immediate environment, like the room that we are in, the cars, that the room will have, whether or not somebody, somebody is tall or short, or like circumstances that are physical, that are that are that are inherent to the to the physical conditions of the place or the conditions of the person. All these things influence like, for example, I feel totally influenced by by how you cannot see me. I I constantly look at the at the screen to check, because I find myself, you know, like looking everywhere a little bit to be with myself, but then to check in with yourself is, can I see that you, you are with me? So there is this moment, there is we get influence, and I, and I feel fragile here because, because of, like, does it make sense what I'm saying, yeah, like, just just earlier I was saying, Does it make sense what I'm saying? Michael, you remember, like, I just just just a few seconds ago? So it's we are always so fragile, and we don't want to own it, this fragility, this vulnerability, that we get influenced by the physical space, by this immediate physicality, but that they. Was also a distant thing, like, more, uh, there's also a cultural bit, like, we are different cultures. I was I grew up in a different world than you did. You had different experiences. So that will shape your philosophy of life, how you view life, what is important for you, what is what is good, what is bad, what is ethical, what is unethical, so that will be different to how I see ethical and unethical and good and bad.
 
</strong>Michael Hingson ** 45:29
The other part of that, though, is that how our philosophies are shaped, and our backgrounds and so on. That is all correct. But also, if we are honest and if we are looking at ourselves appropriately, it is also an evolutionary process. So meeting with you, talking with you, meeting with other people, and talking with other people can enhance, alter or shift some of our perspectives?
 
<strong>Tünde Erdös ** 46:04
Absolutely, yes. And are we ready to allow this to happen? Because I will give you, because I will give you an example. I had a client, male client, from Saudi Arabia, okay, and we went into the coaching and and like I was coming in with an education from the UK, yeah, I mentioned today that I went to ashwinich Business School, that's where I was educated, right? Etc. And there the idea of the coach is that the coach does not instruct, so we do not teach, right? Which is, this is not, we don't hold the answers. You said, right? But in Saudi Arabia, the coaches do teach. That's in their system. That's a culture that that's in there. If you don't teach them, you don't instruct. They feel lost. They are confused. They feel that they you leave them in the lurch. So so it took a while, really, to to find a common understanding of what coaching is, and and for that, for the client to, for me, to kind of like tune in and do coaching that was valuable for him and that matched, that was fit for purpose, for his learning style. You know, rather than just insist on, this is how estrich taught me to be a coach, and I cannot let go of my philosophy of coaching, because this is because I don't know the kind of like the world will break down or something. To what extent can we let go of all these things that we were shaped by, which is very difficult because, because to be an ethical coach, I assigned, you know, the codes of ethics that I will not teach. So it's not teaching, it's that teaching is something different than coaching. But in that particular case, the client needed a sort of thing. Otherwise he couldn't have, wouldn't have been able to listen at all. I would have lost a client. So it's very complex, you see, well,
 
</strong>Michael Hingson ** 48:12
and the the other side of it is, it's a matter of you taking all of your knowledge and putting the the teaching component of it, which is certainly something different in Saudi Arabia than what you find in Austria or England, but it still comes back down to your job is to coach the person and the techniques that you have To use, whether they include teaching or not, is just part of what you have to do. And, and you know, how much are you teaching in the traditional sense, or how much are you augmenting the coaching process? And, and that's also part of it.
 
<strong>Tünde Erdös ** 48:55
Yeah, it is. It is. Michael, absolutely it is. And this adjustability, I like calling in the adaptability to kind of cultivate a certain adaptability intelligence right around and sometimes just let go of what we believe that should be and but that's also part of being present, because if I cannot let go of my of my belief system that something should be a certain way. Can I be of value, really?
 
</strong>Michael Hingson ** 49:26
Right, right? Well, and, and again, I guess it depends a little bit on what you consider teaching, as opposed to coaching and and so there has to be a way to to meld the two in the situation that you found yourself in, and that's part of your ability as the coach, to adapt and connect with the client, which is important. Um. Which, which I can understand. You said something I'm a little bit curious about. And you said, you know, there are a lot of people think that coach meditates for five minutes and then goes in and, and, and coaches. And that is really true. But what do you think about the whole concept of meditation in general?
 
<strong>Tünde Erdös ** 50:18
Whoa, you are opening up Pandora's box.
 
</strong>Michael Hingson ** 50:24
Oh, because
 
<strong>Tünde Erdös ** 50:27
what is meditation is again, how do we conceive meditation in the westernized world, as opposed to what it originally was and how it has evolved over time? I think that's a very difficult question, and I don't even dare venture into it. I just, I just know for myself so far, and I'm very cautious with with what I'm saying, what I know about it is that there are several ways to meditate. There are several ways to to kind of like, calm the mind, come back to what is now, let go, which is part of how we try to be present or make sense of being present. Stay always here, focused in a certain way. I do, there's a lot of research of meditation and the the effects, the effectiveness of meditation on on the on the brain and on, on, on our peace of mind to be very primitive, yes, like how it calms the Mind. But I think that we are, I think I would, I would not dare to venture out too much, because I think this is a vast field, and it's culturally so charged. Because, like, if you ask a Buddhist, what he in India, how he would see meditation, it's it's different to how we can even digest it, and even when somebody goes in and learns how to become like, to adopt Buddhic meditation styles, when he or she comes back into our culture, in the Western art world, it's like with yoga as well. It's adapted. It's a bit changed. It's different. It's because the context has changed, and maybe that's the point that I wanted to take. I think it's very, very important for me, at least, to always be aware of the context in which I am and which specific style of meditation would fit which context. Because I don't think that we we can really make sense of anything in the world, but please correct me if I'm wrong, and also the audience to chip in at any point on listening to this that how can we ever make any sense of anything without putting it into a specific context?
 
</strong>Michael Hingson ** 52:55
Well, but, but meditation, certainly, there are several different kinds of meditation, yeah, but, but, and I wasn't asking about a particular kind, but rather, the whole concept of meditation is that you utilize it however you do to calm The mind or become more back in touch with your your mind, or again, maybe putting it in the way that that that you talk about, it really becoming more present and, and I'm not in any way suggesting, or wasn't asking for you to endorse a particular kind of meditation, but rather in general, conceptually, meditation is a process that gives you the opportunity, as I understand it, to slow down and separate yourself a little bit from the typical physical things that go on in The world, so that you can become more in touch with yourselves and and so if that is indeed true, and that's what I was, was really asking about, rather than a particular kind of meditation, if that's true, does that make sense? Yeah.
 
<strong>Tünde Erdös ** 54:16
And you know, like, it's really like funny, because I just caught myself red handed. I was just inquiring, have I? Have I missed to be present enough with you when I missed the purpose of your question, I was kind of like inquiring into myself. Wait a second, how come that I I, I could not like I didn't pick up on what you were asking for, and I went into that place about the different styles of meditation. So you see, there is this, how fragile presence is, because I am, I want to be here, and I want kind of like, I think I'm listening to you, but still, there is something that I. Seem to have missed in this moment with you, of what exactly the purpose of your question was. So that's what I'm sitting with, like how interesting this is. And what if I had just taken a breath? You know, if I had taken just a conscious breath? Because when you were asking the question, Michael, I could in my body and I was, I was, I wasn't, I think I wasn't present enough, because my body was saying in my stomach, it was vibrating kind of like a membrane, was moving like a membrane. Because I have a lot of respect for the topic of meditation, and you cannot know this. So this respect, again, is lodged in my body so so much that it created this, this, this resonance, this, this movement of the membrane, and I did not pay attention to this, to kind of like to acknowledge it. Take a deep breath to be able to let go of this, to be there to listen to what you were asking me about meditation. So that's in the here and now, we are having this sense of, how can we meditate? I think in this moment, I could have just taken a breath, and that would have supplies to be more present as a way to meditate. And I didn't,
 
</strong>Michael Hingson ** 56:20
well, okay, but I think we, we we dealt with it, though, we got there. And, you know, I think that there, there are a lot of books written on on meditation and so on, and there are a lot of people who talk about it in different ways. And far be it from me to ever judge which way is right and which way is wrong. I think the ultimate goal of meditation is to get people to slow down and back off a little bit from just being involved 24 hours a day in the world and giving your mind a chance to communicate with you. I think that we all too often, don't listen, and I think that's part of presence to our minds. My favorite example is, there's a game. Are you familiar with the game? Trivial Pursuit? Yeah. So I so often when I'm playing that game with people, and I've been guilty of it, and I'm working really hard not to do it anymore, but, but a question will come up, and somebody will ask the question, and immediately I'll have an answer, or I've heard other people say later they had the answer, but then they think about it for a second, no, that can't possibly be the right answer. But it was. We don't listen to our minds. And one of the things that meditation helps us do, however you do it, is to listen to our our minds and our hearts and our instincts, yes,
 
<strong>Tünde Erdös ** 57:54
in this, this, yeah, this intuitive thing that says, well, it is, it is right, and, and that's, that's a story I could I could tell you stories about this intuition that I'm just in this story. Do we have a time so that I we have a little bit of time left? Yeah. So I'm very happy to tell you the story, something very painful, actually, that is that has just recently happened to me, is, is has been within business development. So I don't know why. I don't know why I'm doing business development, because I, my coach, was saying at one point in that you fell out of love with yourself and you fell in love with the outside world. Again, was saying to me, because at what point while I'm doing fine, sort of I because there's so much social media advertising around and people telling like, you should be doing this and that and and kind of like was caught by this FOMO thing, fear of missing out on something. I got trapped by the FOMO phenomenon, and I started investing in business development because I fell out of love with myself, and then at one point, in a very healthy way, my intuition, I would say, in a very healthy way for myself, my intuition was saying, Tinder, this is not the right thing for you. And also the way people are doing business development and all this marketing thing that's going on this is this, it's it's not the right fit for purpose for you. And I started having this dialog with my with the person that I hired, the expert that I hired, and and we really had big discussions about this, because I was, I kept telling her, Look, I think it doesn't make sense in my case, and with what I would like to market a business that and develop the business for it's not, it's not about one size fits all, because she started telling me that everybody's doing this, and this is the thing that's worth. For everyone, and my experience, it has worked for all my clients, and I said, I appreciate that, but my intention says that this is not a right fit for purpose for me. So why not let go of the one size fits all for everyone and find a creative way for this particular thing that I would like to market here, and it's we are still in the discussion, but it's this intuitive. I cannot prove it that it's the right way, Michael, but my intuition says that, no, don't go down that lane. Stay with you, or it's not right thing for you. But there's so much pressure, outside pressure to believe in what everybody else is doing and what should be done. It's really difficult to hold a place for myself, but
 
</strong>Michael Hingson ** 1:00:46
if it's really but if it's really the right way to go, then she or someone ought to be able to offer something that demonstrates that, and until they do you've got your intuition that's guiding you, and your intuition may very well be right. So the idea, of course, is to be open, to explore all sides of it, but ultimately, you have to be the one to make the decision that makes perfect sense.
 
<strong>Tünde Erdös ** 1:01:15
Yeah, yeah, yeah, absolutely.
 
</strong>Michael Hingson ** 1:01:18
So we've talked a lot about presence and integrative presence and so on. As we do wrap up, what what advice would you give to listeners? What would you like to see them do? What kind of things can you offer to just help people move forward and be better versions of themselves?
 
<strong>Tünde Erdös ** 1:01:40
A few things, I guess, probably something courageous that I would encourage. I would I would encourage people to be more courageous around owning that we don't know, okay, that we don't know, that there's so little that we know and that we are standing on giant shoulders in to be very cautious with what we know. And you see like you could see like, how I was presenceless Today, at one point, I couldn't, could no longer hold a presence with you, and I just slipped. I slipped and I could not, and I needed to acknowledge this, that we are human beings in the first place, and that, and to own it and to work with it, just Yeah, to be vulnerable with this and to start here, start where we are actually, to start where we are, use what we have and to do what we can. And I think this is something that Theodore Roosevelt said, or it can be attributed to him having said this, to always just start where we are and be humble and modest about whatever we have learned, because I've really learned a lot and come a long way, and still a long way to go. Always just start where we are and and be humble about what, what who we are what we already know and always just do what we have, use what we have, and do what we can, stop predicting the future and and start comprehending what's going on now. It's so difficult what's going on in the world with us and in us, like I was, was talking about this, this experience with the business development, for a thing that I want to see marketed, how complex everything is and so difficult to comprehend what's really going on, why not be just starting there rather than talking about what the future will look like? Because what does it? Why do we care about something that we cannot predict and can not control? And instead look at like, what is it? What is that we can control? And and keep asking ourselves, who do I wish to be in what I'm doing? Not so much the purpose and why we are doing the thing that we are doing, and what for all important questions. But most importantly, who do I want to wish to be in whatever I am embarking on? Because, because it's not on any map. We are not on any map. Our true success is, is not on any map. It's it's in how we are conceiving and constantly reshaping the who, in what we are doing and and asking ourselves also when I will have achieved what I want, then what, and then what, because we are we get caught up in I want this, and I want that, and this is my goal, and I want to achieve this. And we are so good at achieving everything and anything is achievable. People keep saying, if we can keep the focus on it and have the resilience to push through, but then what? What will have happened then and what? Would have, will we have contributed so to think beyond the obvious in our lives? I think that that's what I would, I would, I would give away.
 
</strong>Michael Hingson ** 1:05:12
Makes sense to me. Well, I want to thank you for for being here and talking with us a lot. Do you have clients all over the world? Yes, yes. Well, then I then I hope that that there will be people who are listening to this today who will reach out to you, if they want to do that, and they want to talk with you further. How do they do that
 
<strong>Tünde Erdös ** 1:05:36
so they can listen to this stuff here again and again and again and share it in the world. Be grateful that. Be grateful to you, Michael, because at this point, I really also want to be grateful to you that you have been circumspect in seeing me in Europe, you know, picking me out and becoming aware of what I'm meaning to do in the world, and to and and for people to go in and look on the website. And
 
</strong>Michael Hingson ** 1:06:09
so what is your website? That's why I say. How do people reach out to you? So what's the website?
 
<strong>Tünde Erdös ** 1:06:13
It's www, dot t, u, e n, d, e r, d, O, E, <a href="http://s.com" rel="nofollow">s.com</a>, it's my name without the umlaut. That's it, and, and, and just be curious because and be curious about you, Michael, because I, I that's what is more important, is to see like,
 
1:06:39
how
 
</strong>Tünde Erdös ** 1:06:40
you have contributed to this dialog to flow. I I was really kind of like in awe. Thank you for listening the way you have and having taken me from point A to point B. So graciously. So
 
<strong>Michael Hingson ** 1:06:57
Well, well, yeah. Well, thank you very much for being here and being a part of the podcast today. Most people don't know it took us a while to finally make it work. Our calendars weren't talking to each other very well, talking about not being in the presence the calendars were misbehaving. But we but we did make it work. So here we are, and I really am very grateful that you were able to to come on and be here with us today, and I want to thank all of you for listening. We really value you being here. Hope that you picked up some really good guidance and insights from this, and that you will indeed pass on our podcast information and that that you'll reach out to Tünde. We We really hope that you'll do that. So thank you. I'd love to hear from you. If you want to comment on today's podcast, please feel free. You can reach me at Michael H I M, I C, H, A, E, L, H i@accessibe.com A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> Michael hingson is m, I C, H, A, E, L, H, I N, G, s, O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. We love getting your ratings, and love the five star one. So thank you for doing that and and for being here, we will be back soon with another episode of unstoppable mindset, as I've told all of you many times. I also am a keynote speaker and travel and talk about September 11 and other things like that. And if you ever want a speaker, please feel free to email me at the email address I gave you earlier, or at speaker@michaelhangson.com So one more time, though, Tünde I want to thank you for being here and being with us today.
 
1:08:48
Thank you for the unexpected, Michael. Well done. Thank you so so much.
 
</strong>Michael Hingson ** 1:08:58
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>]]></description>
<itunes:title>Unstoppable Integrative Presence Program Creator with Tünde Erdös</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/57173378-ad5d-4323-86f0-705b2240dd0a.mp3?source=rss&amp;ext=asset.mp3" length="102299380" type="audio/mpeg" />
<itunes:episode>272</itunes:episode>
</item>
<item><title>Episode 271 – Unstoppable Chronic Pain Expert with Elizabeth Kipp</title>
<guid isPermaLink="false">https://pinecast.com/guid/a013a6aa-0886-4b9c-b8c8-dfe153c010da</guid>
<pubDate>Tue, 01 Oct 2024 11:00:25 -0000</pubDate>

<itunes:duration>01:04:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e0f99078-926a-42be-ae27-6677f520dbf1/UM271-Elizabeth_Kipp-Coverart.jpeg.jpg" />
<description><![CDATA[<p>In 2014 Elizabeth Kipp started her own business to help people recover from stress and its associated pain, addiction and chronic pain. Elizabeth tells us at the outset how she became a victim of Chronic pain and suffered with it for forty years. Did you know that %25 of Americans experience Chronic pain.
 
On our episode you will learn about chronic pain, physical pain and the differences between the two. As Elizabeth will describe most Western medicine-oriented doctors know little about chronic pain and simply prescribe drugs for it and tell patients that they need to learn to live with it. Elizabeth finally discovered a doctor who not only grew up in the West and studied Western medicine, but he also studied Eastern medicine and learned about the spiritual connections that could help eliminate what we call Chronic pain. Elizabeth is among the %94 of persons seen by this doctor who recovered from this issue.
 
As I said earlier, Elizabeth now operates her own coaching business and helps many people deal with chronic pain, a lack of stress management and learning how to recover from addictions. Elizabeth gives many practical thoughts we all can use to better our lives. I leave it to her to take you on the journey this episode represents.
 
<strong>About the Guest:</strong>
 
Elizabeth Kipp is a Stress Management Specialist and Historical Trauma Specialist who uses Trauma-Trained and Yoga-Informed Addiction Recovery Coaching, Ancestral Clearing®, Compassionate Inquiry, and yoga to help people with their healing.
Elizabeth healed from over 40 years of chronic pain, including anxiety, panic attacks, and addiction to prescribed opiate and benzodiazepine medication. She now works to help others achieve the same healing for themselves that she experienced directly from the work she teaches. She is the author of “The Way Through Chronic Pain: Tools to Reclaim Your Healing Power.”
 
Elizabeth offers one-on-one and group sessions in stress and chronic pain management and addiction recovery, Ancestral Clearing® and Compassionate Inquiry, and trauma-informed yoga. You can find out more about Elizabeth at <a href="https://Elizabeth-Kipp.com" rel="nofollow">https://Elizabeth-Kipp.com</a>
 
<strong>Ways to connect with Elizabeth:</strong>
 
Website <a href="https://Elizabeth-Kipp.com" rel="nofollow">https://Elizabeth-Kipp.com</a>
Facebook <a href="https://www.facebook.com/ElizabethKippStressManagement/" rel="nofollow">https://www.facebook.com/ElizabethKippStressManagement/</a> 
Instagram <a href="https://www.instagram.com/lizi.kipp/" rel="nofollow">https://www.instagram.com/lizi.kipp/</a>
LinkedIn <a href="https://www.linkedin.com/in/elizabethkipp/" rel="nofollow">https://www.linkedin.com/in/elizabethkipp/</a>
YouTube <a href="https://www.youtube.com/@elizabethkipp9855/videos" rel="nofollow">https://www.youtube.com/@elizabethkipp9855/videos</a>
Amazon Author Page <a href="http://bit.ly/EKBooks" rel="nofollow">http://bit.ly/EKBooks</a>
Pinterest <a href="https://www.pinterest.com/lizilynx/" rel="nofollow">https://www.pinterest.com/lizilynx/</a>
Threads <a href="https://threads.net/@lizi.kipp" rel="nofollow">https://threads.net/@lizi.kipp</a>
Linktree: <a href="https://linktr.ee/elizabethkipp" rel="nofollow">https://linktr.ee/elizabethkipp</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello again. I am your host, Michael Hingson, and you are listening to unstoppable mindset. And today we get to chat with Elizabeth Kipp. Elizabeth is a stress management specialist and historical management specialist, stress management specialist or trauma manager, I can't say it today, historical trauma management specialist. If I could talk, I'd be in good shape, everyone. But I want to thank you all for being here. And Elizabeth, I'd like to thank you for being here and putting up with me. We actually spent a little bit of time before we started the recording, talking about our old favorite movies like Blazing Saddles and Star Wars and Young Frankenstein, but we won't go there for this podcast, because we have probably more up to date and relevant things to do, don't we? Elizabeth, welcome to unstoppable mindset.
 
<strong>Elizabeth Kipp ** 02:15
Thank you so much, Michael. It's my pleasure to be here. Thank you for having me as a guest. Well, you're
 
</strong>Michael Hingson ** 02:20
welcome. Why don't we start, if you would by you telling us a little bit kind of about the early Elizabeth growing up and those kinds of things. It's always kind of fun to learn about the early years as it were.
 
<strong>Elizabeth Kipp ** 02:33
Well, I actually don't remember that much about my childhood that was all that happy. I actually don't have happy memories. Really, my child other than I, I was, I liked animals and I spent I loved being with the horses and the ponies, right? So I that was fun, and I kind of like school, but my home life was challenging. My mother was a bipolar and an alcoholic and a ranger, so she I lived. I pretty much walked on eggshells, and their child abuse was not a thing back then. Was like, all that stuff was a secret. So I lived. I really grew up was a chronic pain suffer from the from the start?
 
</strong>Michael Hingson ** 03:25
Well, tell me so. Did you go to college at some point?
 
<strong>Elizabeth Kipp ** 03:28
Oh, yeah, yeah. I have a degree in plant science, yep. And I went, and I went to graduate school and studied environmental, environmental studies and and ecology and systematics, and I did a remote sensing as a plant person, yep.
 
</strong>Michael Hingson ** 03:46
Oh, you're making this very difficult. Elizabeth, okay, I'm gonna, I'm gonna ask, did you ever see the Little Shop of Horrors?
 
<strong>Elizabeth Kipp ** 03:54
No, I never actually saw that. You know about it, though? Oh, yeah, I know.
 
</strong>Michael Hingson ** 03:58
I just never saw it. Feed me. Seymour, another man eating plant. Okay, enough. Well, so, so tell me a little bit about this whole we're so helpful. Tell me a little bit about this whole idea of chronic pain. What is chronic pain? Oh, yes,
 
<strong>Elizabeth Kipp ** 04:15
chronic pain is any pain that's felt 15 days out of 30 for three months or more, physical, mental, emotional, spiritual. The the body really can't tell the difference. The brain can't tell the difference between one kind of pain and another. It all sends the same signal to the brain. It hurts. So a a grief experience is, is, is, is just as powerful as a you know, a broken maybe a broken bone that that takes more than three months to heal, which usually doesn't, but an injury can sometimes conduct injury. There are injuries that take more than three months to heal, so the brain can't tell the difference between a broken bone and a broken heart.
 
</strong>Michael Hingson ** 05:01
And they both manifest themselves in some way as what you view as true physical pain. Um,
 
<strong>Elizabeth Kipp ** 05:09
well, the way to really distinguish,
 
</strong>Michael Hingson ** 05:14
well, to first of all, for the person who doesn't really know the difference, is what I was thinking of.
 
<strong>Elizabeth Kipp ** 05:18
I understand. It's, it's not that simple. I mean, you know, our emotions have, if we look at the at the mind, body, spirit system is an integrated system which, okay, purposes of this conversation, let's do that. Okay? Do the reductionist model that the Western medicine does the emotions actually have a physical sensation, right? And when I think about grief like, I'm, I'm just this week, we're we're remembering the 10 year anniversary of my niece's suicide, for instance. And I remember Monday, when that, when that anniversary came around the weight, I felt the physical weight of that and the heaviness of the as a sensation in the body. And it was, and it's not like I carried that for as a chronic pain thing, but it was, it was with me for a few hours for sure that day. So so that that emotional charge that I had expressed itself as as a physical that manifested physically as this weight, tension and tightness in my body
 
06:41
got it
 
</strong>Elizabeth Kipp ** 06:44
so, so pain, chronic pain, can manifest as physical, emotional, emotional pain can journal over into physical. It's difficult to tell them the difference. You know, spiritual pain could be something like a grief experience, which also has its its corresponding body expression.
 
<strong>Michael Hingson ** 07:06
Do most people feel chronic pain, or are they such that mostly they can learn to deal with and overcome? If that makes sense, I'm
 
</strong>Elizabeth Kipp ** 07:17
going to back up. I hear what you're saying, and I'm going to back up for a minute and get Okay, zero in on what chronic pain is. So how chronic pain compared to acute pain? So we have a stress response in the body, and it's in the off position until we perceive a threat, and perceive a threat, or are threatened, and and then that stress response goes into the on position, in in in acute pain, the stress response goes in the off position, comes back, goes into the on position, comes back, into the off position, and it's back. It's in back and balance in chronic pain, the stress response goes under the on position. It gets stuck. Got it. So what does that mean? That means that we're the the that the nervous system is in this activated, hence, vigilant, hyper vigilant. Hyper vigilant state. And this is, this is very stressful for the body. It creates all kinds of, like a whole biochemical soup that the body has to handle. And it creates a lot of it can create a lot of disease. So it's, it's not, I'm not sure. It doesn't really answer your question, but it brings a little bit of light to what chronic pain is. Sure there are like the before covid, the National Institutes of Health estimated 25% of North America suffer from chronic pain across all socioeconomic measures, including children, and the World Health Organization estimated a fifth of the world. So it's this, and with that definition that I used, that's not a lot of people just think it's physical. It's not. It's this bigger thing, and I appreciate that. Yeah, it's the it's the mind, body, spirit system in this activated, chronically stressed state.
 
<strong>Michael Hingson ** 09:27
And so let's, let's use the WHO definition, 25% or 20% is still a large number of people, and that's, and I understand that. But then, while it's chronic, typically, do people just consistently, continuously suffer from chronic pain, or does something happen such that. People are able to overcome it in at some point, or what
 
</strong>Elizabeth Kipp ** 10:04
that depends on, that depends on their circumstances. For me, I suffered with chronic pain for 40 years before I found a doctor that actually understood what it was, and I all the doctors until the last one that I met, who were all Western doctors, as was the last one, but he was just differently trained. They all said you're gonna have to learn to live with it. And they gave me drugs to, like, numb it, but that which didn't really numb it, but that was so they, most of the doctors that I went to for all those years told me just deliberate, that they didn't know what to do about it. And I met 1000s and 1000s of other patients during that journey who were just living with chronic pain, the best by their wits.
 
<strong>Michael Hingson ** 10:54
So using the United States definition of 25% most of them, if they went to a doctor regarding it, even though it was chronic pain and they weren't and it wasn't properly diagnosed, they were given drugs or other things like that. And so it was an ongoing constant thing for them. It didn't last for just some shorter period of time, like a few months, and then they figured out how to overcome it, but traditionally, it sounds like more people than not continuously live with it because they don't know how to deal with it. That's right, okay, all right. And that was what I was really trying to get to before I had understood what you were saying. But I appreciate the situation. Now, you said the last doctor, though that you dealt with was differently trained, and I would suspect that if I asked you which I will he had some Eastern medicine training.
 
</strong>Elizabeth Kipp ** 11:55
He did and he was also a neurophysiologist, so he understood the changes in the brain that occur because of chronic pain and and so he had some special training that that like a family doctor or orthopedic doctor, or maybe even a neurologist, if he's not a neurophysiologist and kind of what the specialty is, they may not catch that. They might not have that training. This is an issue that we have with the western model.
 
<strong>Michael Hingson ** 12:29
Well, the western model tends to not take into account the spiritual aspect of things as we know.
 
</strong>Elizabeth Kipp ** 12:37
Oh, it's very reductionist, right? So I'll give you an example of how that works, just for the audience. You probably know this, but if you So, I had the one of the questions is like, Why did I have chronic pain? I didn't. It wasn't just emotional. I had a physical issue. I had a I broke my fifth lumbar and and a front to back, and it slipped forward into my pelvis, and I had a lot of surgery to try and and stabilize that and but my back never I just was I had this horribly sore back. Now what's interesting is, first of all, the doctors assumed I wouldn't heal that. That was their assumption. So I, you know, I felt like their assumption was wrong, but that's the model they were using. Me, such a thing was wrong. But here's the thing about reductionist that the reductionist view, if you saw, if you picked, if you found three patients that had X rays just like mine, you'd find patients that had three different symptoms, one that had pain all the time, one that had pain only when they were stressed, and one that didn't have any pain at all. How do you explain that? By just looking at the X ray, you can, you can, yeah, that's the issue. So doctors see my X ray, and they go, here are your opiates. But I don't have any pain. And I've been each one of those patients, by the way, different times in my life I've been each one of those, right? So there's something else going on there besides trouble in the spine. And so instead of assuming that I wasn't going to heal, which was an error in their in their model, they never asked the question, why isn't Elizabeth healing? Because their model precluded that. I That that was even possible. Just assume there wasn't the healing wasn't going to happen. Yeah, so that's a, that's a, just a challenging assumption to sit with when you're looking at Western doctors to try and give you an answer. Well, they can't actually accept. Dr Peter prescop, he gave me an answer and there, there are more integrated doctors now. Well so that there are some integrated pain management programs available to people. They're just kind of spread pretty thin.
 
<strong>Michael Hingson ** 15:08
Yeah, I don't have an exact similar kind of situation, but my fifth guide dog, who was with me in the World Trade Center, Rozelle, had some back problems, and as she grow older, had some other issues. Our veterinarian, where we lived in Northern California, not only had Western training, but a lot of Eastern medicine training, and in fact, several times while he was our veterinarian, which was over a number of years, he traveled to learn more Eastern medicine, training like not directly related to you, necessarily, but acupuncture and other sorts of things. But he, but he greatly understood the Eastern philosophy and what it brought that traditional medicine in the West didn't, which was all just throw drugs at it, even that, and he would, he would prescribe some medications, but he also had a lot of other things that that he did that the average veterinarian would not do.
 
</strong>Elizabeth Kipp ** 16:16
Yeah, I hear you.
 
<strong>Michael Hingson ** 16:19
So what did Dr Prescott say to you that gave you a real clue that he's different? A
 
</strong>Elizabeth Kipp ** 16:28
couple of things he he told me when my first conversation with him over the phone, he said to me, I can help you reset your stress response, and I never told him. All I told him was that I had been on opiates and benzodiazepines for 31 years, and, and I was and, and, and I was still hurting. I never told him I was having panic attacks. He knew, and my prescribing doctor didn't have any comment about any of that. So I knew right away when he said, I was like, I don't know who you are or where you've been all my life, but I'm coming to your program. Like, it's like, boom, if I could get away from these panic attacks, I'm your girl. It's like, and he never promised me that my pain would go away. He never promised that. He promised me that he could get off the he could hit me off the medication, and he promised me that he could reset my stress response and on his own. So
 
<strong>Michael Hingson ** 17:30
he promised that he would try, which is really, you know, whether he said that directly or not tacitly, it was implied that at least he's going to try to do what he can, and he's got some thoughts.
 
</strong>Elizabeth Kipp ** 17:44
Well, he had already taken 1000s of people through medical detox, and he had a 94% success rate in his pain management program. So what's like? He had proven a proven method,
 
<strong>Michael Hingson ** 17:59
right? So what was it like going well, growing up, going through college and so on, and then getting out into the workforce. What was it like having chronic pain all that time?
 
</strong>Elizabeth Kipp ** 18:14
Well, I got I was, I actually learned from the age of 14. I well prior to that, before my accident where I hurt my back, I was used to living with chronic pain from irritable bowel syndrome. I was used to that, so when I actually had the accident and broke that vertebrae and got up and walked away from the accident. I didn't have any idea that I'd hurt my I knew I'd I knew I had I bumped myself, and I knew it hurt, but it I didn't. It didn't occur to me that it was at that level because I could get up and walk away like I was able to walk. So I just hurt for a few weeks, and a lot. I hurt a lot for a couple of weeks, and then it kind of calmed down. So I was already my nervous system was already used to a very high level of pain, and for me, still in my nervous system, it gives you an idea of how the nervous system can can develop at a young age, under certain to react in certain ways. Because I had such a difficult childhood from zero to seven that when I got to be 14, I didn't even realize how badly I'd hurt myself. And even today, as a, you know, an older adult, I have a yoga practice. And I don't I my journey, my challenge is to, is to where's the line between, you know? Not enough is atrophy, and too much is injury. I don't know where the line is into injury. I'll go right over it and and then I realize I'm there. And I didn't even know there was a line like I it's very difficult for me to discern that. So my nervous system kind of got trained to ignore, uh, pain signals, right? And and my journey really has been to try and try and reset that so it's it took me more than my stress response is definitely back to balance that's a little different than the nervous system being, having, having a certain habit, when you get to this level of pain, ignore it, because you got to keep going. That habit was, that's a very different habit, and that's a behavioral that was how I survived in the world, pushed through. And that, that's, that's, that's a, that's a toxic way to live. Yeah, right. So, so that was, that was something I lived with. And then when I, when I got six credits short of finishing my Masters, I started the surgery on my back, and I never got back to finishing my master's looks like I was so close. I had my thesis done, and I just needed those six credits, couple of courses to take, boom, and I would have been done. And that that surgery just just took me down. So the universe kind of redirected my redirected me completely into a new field. So now I work in stress management instead of an environmental science management and environmental management, that was kind of what I was doing. I was doing environmental assessment, you know, as a plant specialist. So tell me
 
<strong>Michael Hingson ** 21:56
a little bit about that. What that means and what you did,
 
</strong>Elizabeth Kipp ** 21:59
if you would. Oh, yeah. So, so I was living, I'm in Kansas, still here in Lawrence, Kansas. And I was a, I was a, like a plant scientist, but I was also an environmental studies but from the plant end of it, and as a graduate student, I worked for the Kansas applied remote sensing program, which had a mandate from the Carter Administration at the time to take NASA's Landsat technology from the federal level down into local and state and local government level. So my job was to help implement that as a graduate student. And an example, give an example of what we did. There's a an eight there's an aquifer that that this spreads out in eight states. It's called the Ogallala Aquifer, right here in the Midwest, and it's used, it's a non renewable resource, and it's used by farmers to irrigate their crops, and because it's essentially, essentially a non renewable resource, NASA's NASA was into one of their arms within NASA wanted to know, when is the aquifer going to run out well? Somebody wanted to know that. And NASA came to us and said, can you develop a methodology so that we can actually answer that question? So I So, as the plant person, I had to my job was to contact all the county agents there's like, I don't know, 270 some county agents in that eight state area, and find out how many acres of every crop that's grown by all the farmers in that county. And then I took all those crops, and figured out when they're when they get irrigated, how much water that takes, all that kind of stuff. And we came up, ultimately, we we came up with an estimate that the aquifer would be tapped. We came up with the methodology for them to come to answer that question, yeah, so that was, that's an example of,
 
<strong>Michael Hingson ** 24:24
did you get an answer, or did,
 
</strong>Elizabeth Kipp ** 24:26
yeah, we did get an answer. We did not. We got an answer. And that was in 1980 the answer was 2040, the year 20. And
 
<strong>Michael Hingson ** 24:34
why is it that it can't be renewed, or the moisture can't go down and replace what's used well, because
 
</strong>Elizabeth Kipp ** 24:40
it's deep water, it's not, it's not us, it's not surface one. It's like a river. It's deep it's water that's been, that's accumulated over millions of years, yeah, not, it's not, it can't be replenished, really, with with annual rainfall. It doesn't work like that, right? It's a Geo, it's a
 
<strong>Michael Hingson ** 24:59
geological. Yeah, no, I understand. So what will happen in 2040 has anybody, obviously, with NASA being concerned about that? And they come up with any other thoughts
 
</strong>Elizabeth Kipp ** 25:09
that was then NASA's in that business anymore, but Well,
 
<strong>Michael Hingson ** 25:15
somebody else,
 
</strong>Elizabeth Kipp ** 25:16
the US Geological Survey, right, is interested in that the Water Resources department within the US Geological Survey is interested in that question. And I was just reading, I don't know I read a I read, or I keep my eye on that, on that information from time to time. And I think I just read, in the last probably six months, you have a kind of an interview about the farmers, and because there's, there was a, kind of a drought last year, so there was pressure on the aquifer. And anyway, I don't, you know, there's, we're going to run out of water. It's going to change. It's going to change this part of the world and the rest of the world that this part of the world feeds. It's just going to, you know, it's going to change things.
 
<strong>Michael Hingson ** 26:02
And the problem is that if we don't figure out alternatives, that's going to be a crisis. I mean, there, there are probably those who say, well, Nikola Tesla said that we ought to be able to move rain clouds and redirect them and get more moisture and be more volitional about it, but nobody seems to want to take that seriously, assuming that Tesla was right.
 
</strong>Elizabeth Kipp ** 26:27
Oh, I can't speak to that. I know. I mean, the USDA had been cloud seeding for years, but I can't really that's not my area. Well,
 
<strong>Michael Hingson ** 26:37
it's, it's more than that. It's also having the clouds in the right place and the it's one of the things that that, apparently, Tesla was very concerned about and interested in. So I don't know where all of that has really gone, either, but I but I do know there are a lot of creative people out there, if given the opportunity to really address issues. But that's, of course, the real question, isn't it, how much are people allowed to or how much will people take things seriously? I'm sure there are people who are out there who would say that your your stuff is, is all bunk, and we're never going to run out of water, because it's been there for millions of years. But people, have interesting ways of viewing things, don't they? Oh, they do, yeah, it's like chronic pain. But, you know, and it's, it's one of those things that we, we do have to deal with, and we'll see what happens over time. I guess that's all we can really say. So why? So you said that the statistics generally are that about 25% of all people in the United States have chronic pain, so that's a quarter of the population. Any reason why, if we believe the numbers, and maybe there's no real good way to discuss this. But he said the World Health Organization said, basically 20% why the 5% difference? Oh, I
 
</strong>Elizabeth Kipp ** 28:08
don't have no idea. Yeah, that's I mean,
 
<strong>Michael Hingson ** 28:10
I could come up with all sorts of excuses, you and
 
</strong>Elizabeth Kipp ** 28:13
I could, could theorize about that, but yeah, we could,
 
<strong>Michael Hingson ** 28:16
and we would be just as right as anybody else. So it's okay.
 
</strong>Elizabeth Kipp ** 28:22
I mean, I had my, I have my, my views on that, but I they're not really based in science. No,
 
<strong>Michael Hingson ** 28:27
no. And I didn't know whether anybody had really studied it. And I just thought it was worth I didn't really
 
</strong>Elizabeth Kipp ** 28:33
looked at that question. So maybe somebody has, and I just don't know about it.
 
<strong>Michael Hingson ** 28:37
It'd be an interesting thing to see. I mean, clearly, there's a lot of stress right now in this country, and And there shall be for a while, and I think one and there are a lot of fears in this country. I'm getting ready to have my third book published, which is entitled to like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. And the idea behind it is that we can learn to control fear. I'm not going to ever say we'll just be able to not be afraid of anything, and I wouldn't want to, because I think that fear is a very powerful tool, but you can learn to control it and not let it overwhelm you. And that's that's the issue, and that's what live like a guide dog is all about. But too many people don't learn how to accomplish that skill, which is a challenge, of course.
 
</strong>Elizabeth Kipp ** 29:34
Oh, that would be, I love that you said that. That seems to be a theme of my life these days, with my, you know, in my own practice, and in my and with my clients, because that fear is, you know, that's the part of us is trying to keep us safe and survive in the world. And it's a very healthy response, and we need it to stay safe. And, sure. And it can play havoc with us that you're talking about the mind. You're talking about finding a way to meet your resistance to when fear comes up for you. And I literally do that every morning I in my yoga practice, I put myself in a in a posture, or a, you know, a certain kind of meditation, or a practice of some kind that where my own ego comes in and, you know, presents itself and says you're not going to get past this because I'm doing this, like, Yeah, I'm going to stay here and just keep breathing, right? And so it's, it's, and the thing is, is that if you can face your fear and keep stay on target, and keep facing that resistance that you feel you get through on the other side, and you've got, you know, you've got kind of a new place there. So you, you've you've increased your courage, you've hardened your resistance, resilience in the world. Well,
 
<strong>Michael Hingson ** 31:18
what you learn is that fear is a very helpful thing, and I would be absolutely presumptuous and never say you shouldn't be afraid. I know that there are some people in this world whose nerve endings are such that they don't feel pain at all, and as a result, they don't have the option to deal with all the signals that pain, in some way, can bring and fear is the same sort of thing. I think that it would be ridiculous to say, Don't be afraid, but I do believe that you can control fear and that you can use it to help direct you, but you have to take the initiative to establish a mindset to do that, and that's what most of us don't do. We don't prepare. We don't learn how to prepare for different situations. And I talk a lot about being in the World Trade Center, of course, on September 11, and learned long before that day what to do in an emergency, and I spent a lot of time talking to people, talking to the fire department, talking to the Port Authority, police and others, and learning what to do in case of an emergency. And I also did it mainly because, well, it was survival. I wasn't going to rely on somebody reading signs to me because I'm not going to read signs, right? I'm not going to rely on somebody reading signs to me for a couple of reasons. One, there might not be anybody around, because a lot of times I'm in the office alone, and no one else is there, and and two, they might not be able to read the signs, because we might be in an environment where there's smoke or power failure and there's no light, so they couldn't read the signs anyway. And I was the leader of an office, so I had to take the responsibility of learning all I could about the complex and what to do in an emergency, and did that, and that established a mindset, as I realized much later, that said, if something happens, you know what to do. It was all about the preparation that made that possible. And I think that in dealing with learning to control fear, it's learning to prepare, it's learning to really talk to and with your mind and learning how to use that tool in a productive way. And that's something that most people don't do. They don't exercise their mind to learn to communicate with it and talk with it and learn like, How'd today go? Why was I afraid of this? What should I have done differently and develop the mind into the muscle that really has the strength that you should want it to have? Well, 10
 
</strong>Elizabeth Kipp ** 34:08
forward to that, I hear you loud and clear. I would refine your comment slightly. I have a slightly different perspective. It's not like that. I'm controlling fear. I'm controlling my reaction to it
 
<strong>Michael Hingson ** 34:24
well, but yeah, and I appreciate that. But what that does is it puts you in control of the fear, and it helps you learn to use it as a very powerful tool on your side, rather than it blinding or paralyzing or overwhelming you and just taking control so you can't do anything.
 
</strong>Elizabeth Kipp ** 34:50
Yes, and there are, when I teach Trauma Recovery, i. We look at the nervous system and how it's reacting, and so if I'm in a fight, flight or shut down mode, the nervous system reacting to some trigger in the environment, right there are tools I can bring to bear that can help me move out of that fight, flight or freeze or regulate it
 
<strong>Michael Hingson ** 35:27
right now, that's really the issue. Right to regulate it or never let you really go into it, because you accept that you can deal with situations if you spend the time preparing and learning how to do it?
 
</strong>Elizabeth Kipp ** 35:44
Yeah, I'm not going to say I, let me put it this way, I have a hair trigger starter response. There was a if there was a boom outside or a gunshot or something that went off outside my window, I jump. Yeah, that's a response, right? That's an activated that's the nervous system activated, right, right? However, I'm down from that in probably five seconds, okay? And that's the point. I know how to breathe, and that's because I've
 
<strong>Michael Hingson ** 36:13
done the training. This is that's the point, exactly, right?
 
</strong>Elizabeth Kipp ** 36:18
Taking me an hour or half a day in the past. Now it's five seconds
 
<strong>Michael Hingson ** 36:24
well, and and the reality is, I think there are very few people among us who wouldn't jump if they heard that gunshot right outside their window, exactly. And so that's okay.
 
</strong>Elizabeth Kipp ** 36:39
Our machineries operate, but it
 
<strong>Michael Hingson ** 36:44
is then how we deal with it and how we have trained our minds to allow us to go. Wait a minute, what just happened? Oh, okay, that was a gunshot. I'm going to duck down here so somebody doesn't shoot at me, but I'm going to peek out the window see if I can see what's going on or whatever. I mean, you know, in my case, peeking out the window isn't going to do any good. Call 911, well, or I'd open the window and go stop the noise. I wouldn't do that, yes, but so I know
 
</strong>Elizabeth Kipp ** 37:13
better, am I? We actually and live in a neighborhood where from time to time we hear gunshots, and last summer, there was, there were some gunshots in the neighborhood, and a policeman stopped by and knocked on my door and asked me if I'd heard gunshots. And I said, Yes. And I said, I don't like to bother you guys. He said, bother us. We want to hear we want you to call us when you hear that. So I learned, I got told
 
<strong>Michael Hingson ** 37:39
we have been I live in an area where we have had gunshots. I haven't really heard them. My house is a as a new house, and so with the installation everything, it had to be a pretty close gunshot. But we had kids of a couple of months ago that just came at like, 10 o'clock at night, and they just pounded on my garage door, and then I didn't hear anything after that, and I listened, but I didn't hear anything. And it was the next day that I learned that they had done that to other people, and they were trying to break into garages. And what stopped them actually, I don't think it was my garage door. I think it was my front door, but I was not in the living room at the time. But what happened was having video cameras around the place. One of the kids saw that the doorbell camera was taking pictures of them, and it was kind of too late to avoid it, so they took off. Okay, there you go. And I have no problem with having those cameras around and but again, it's preparation. And mentally, I think all the time about what happens when somebody comes to my door and knocks on my door at 10 o'clock at night. I think about that sometimes, and very likely, if it's a knock, it could be a police officer. But how am I going to know that? So I've learned how to use my system so that I can talk to my doorbell camera and system to say who's there, or I can call the police and say someone's knocking on my door and claiming they're the police. Are they? Oh, good. But I've but I've thought about that, and I think about that because that's part of preparation, yeah, and that's okay and, and I think the closest we ever came to something in the middle of the night was we, my wife and I, this was, like three years ago. We heard a noise outside of our house, and it sounded like something hit something, and it was, it was a car. That was a woman driving a car, and she looked down at a cup of coffee just in time to hit a trailer, and it knocked the trailer up into our yard. And a couple minutes later, well, so we immediately called the police that something had happened, and I got dressed. It was 530 Darn I didn't get my full sleep. But then somebody came and knocked at the door, and they said it was Highway Patrol and and I verified it, and, you know, we went on. But it's, I think, with all of that, it's preparation, and it isn't so much well, what if this happens, or what if that happens? It's what do I do to prepare for different situations that might occur? So maybe it is a what if, but preparation is the important thing, and preparation can really help you learn to regulate how you deal with fear Exactly.
 
</strong>Elizabeth Kipp ** 40:34
That's why I do my practice every day. Yeah. So,
 
<strong>Michael Hingson ** 40:38
so when did you switch from plant science and environmental science and studies to stress management and and trauma and addiction recovery and so on? As
 
</strong>Elizabeth Kipp ** 40:51
soon as I started the surgery, I started learning about stress management. But when was that? Oh, well, that would have been in, oh god. What was that? 1982
 
<strong>Michael Hingson ** 41:00
Oh my gosh. So you've been doing this a while. Well, I've
 
</strong>Elizabeth Kipp ** 41:03
been that was, that was the school of hard knocks that I did, that I learned that the hard way. Well, yeah, and then 10 years ago, I actually went into business doing it. I mean, I felt like I had enough, I had enough kind of street cred and experience and wisdom to actually be able to bring the teaching to the world. So, so what is your company? Called Elizabeth KIPP, stress management limited.
 
<strong>Michael Hingson ** 41:27
That works,
 
</strong>Elizabeth Kipp ** 41:30
says it all.
 
<strong>Michael Hingson ** 41:32
And Kip is k, i, p, p, correct, yeah. Stress Management limited, yep. Okay, there you go, folks. So, so tell me what you do and and how you operate, if you would.
 
</strong>Elizabeth Kipp ** 41:45
Oh, I, I help people build resilience, kind of like we're talking about also, I help people calm their nervous systems down, which is this regulation you and I are talking about. I work with people that have this chronic pain distress response that's off out of balance. I help them bring it back to balance. And that includes, I include addiction recovery in that, because every addict I know chronic pain patient, first, I include trauma, trauma training in that as well, because every chronic pain patient I knew had unresolved trauma in their system. So I went to learn how to be trauma informed. So I include, I'm not a therapist, but I'm a great coach in that space. So I teach trauma informed yoga, and I teach the methods that you need to use to get the nervous system back into balance and train the mind into healthy habits so that, just like you and I are talking about, so that when the stresses come into our lives, we stay centered. Now we might be, we might be activated briefly, but we we, we come. We come back into regulation quickly. And those are the things I teach how to do that, because I had to learn how to do that myself. So it's like, you know, I got this. I can help people with this. Yeah, the other thing I do is, I help. I am an ancestor clearing teacher, ancestral clearing practitioner as well, which is a practice that helps us clear the effects of unresolved intergenerational trauma. It's like a slightly different the historical trauma specialty that I do is like, I work with collective trauma and historical trauma as well. Okay,
 
<strong>Michael Hingson ** 43:55
so two questions. The first one is, you said you're a coach, not a therapist. What's the difference?
 
</strong>Elizabeth Kipp ** 44:00
Well, therapist has a licensing by the state that they live in, and I don't have those things
 
<strong>Michael Hingson ** 44:09
but, but there are a lot of coaches who are certified in one way or another. So,
 
</strong>Elizabeth Kipp ** 44:12
oh well, yeah, yeah, I'm a certified yoga teacher. I'm I'm a recovery coach as well. So I went through training for that. And I've, I've had trauma training. I just and trauma informed yoga training, I just haven't and I've had lots of ancestor clearing, practitioner training. Those are things that that they don't have letters after your name. What
 
<strong>Michael Hingson ** 44:38
I was told was that the basic difference is that a coach provides guidance and asks questions and really works to guide you to find the solution so they don't have the answers and they're not supposed to, whereas a therapist is a person. Because of the way they're trained, they do have more of an ability to be able to provide answers, so it isn't just asking questions. They may be also able to more directly suggest answers, because they're not really acting as just a guide or a counselor. They're supposed to provide more substantive information as well.
 
</strong>Elizabeth Kipp ** 45:20
Okay, that's interesting.
 
<strong>Michael Hingson ** 45:24
In a coaching course,
 
</strong>Elizabeth Kipp ** 45:26
I say as a coach, I'm I support, like I'm very supportive of anyone who's also got a therapist. I do the day, kind of therapist they might see once a week, once every two weeks, or once a month. I'm there for the day to day. This is how you deal with life in between. This is like, that's what I do. So supportive of all other professionals in that space, which people need, practical What do I do now? Kind of stuff? Yeah, therapist and now, what do I do? I won't see her till next month.
 
<strong>Michael Hingson ** 46:02
So that's where you come in, because you can say, well, let's talk about that. Tell me what, what you're thinking what, what is it you want to do? And and again, it's all about guidance and counseling more than anything else.
 
</strong>Elizabeth Kipp ** 46:15
And I really prefer the Socratic method, where the where the client comes up with the own, their own, with their with their with they come up with the answer because then now they're looking now they're empowered. They're not looking to me for the answer. They're coming up with on their own. And so now they're walking away from an appointment with me or session with me feeling empowered, which is where I want them to be, which
 
<strong>Michael Hingson ** 46:42
is where they should be, and that way they're they're more apt to buy into it.
 
</strong>Elizabeth Kipp ** 46:48
Yeah, they need, they need to be able to step into the to the power that lives within them.
 
<strong>Michael Hingson ** 46:55
You guide them to find but they're the ones that have to find and adopt. Well, I open the door they have to walk through, right, exactly. Well, tell me about ancestral clearing. I have not really heard of that much, so I'd love to know more about that, how it works and so on.
 
</strong>Elizabeth Kipp ** 47:12
Well, it's actually a spiritual practice, and it's based on the understanding that we come into this life with, from a sciency point of view, I'll say information in the system. And the system is where you're a programmer. So you'll understand this. The system is has got noise in it. So some of all the information is there to be used. Some of it's useful, and some of it's not so useful. And some of that is, what I mean, is noise in the system. And so some of the unuseful stuff is like, we come in with behaviors from our ancestors around worry, you know, which is we that can people drive people neurotic? Yeah, worry energy. Or maybe they've got a lot of grief energy. Maybe they're, you know, they have a tendency towards grief
 
<strong>Michael Hingson ** 48:11
or addiction, talking about, like alcohol and things like that. Yeah,
 
</strong>Elizabeth Kipp ** 48:15
absolutely. But that's not, um, that's more epigenetic, rather than genetic. They haven't found an actual gene that of addiction. It's an epigenetic,
 
<strong>Michael Hingson ** 48:27
yeah, well, well, but it's also is to my father did that, my grandfather did that, and my my my mother did that. So obviously I should do that too
 
</strong>Elizabeth Kipp ** 48:39
well. It's kind of like the disposition is there. It's up to us to choose whether we want to and it's kind of up to the environment, how we're reacting to the environment, right? If my parents are are reaching for a drink to help them deal with the stresses of the day. Because we have these mimic we have these mirror neurons in we mimic other people. We mimic what they do. That's what we do, right? So we're going to, we're going to pick that stuff up, but we know at some point we have to wake up and be conscious like,
 
<strong>Michael Hingson ** 49:17
well, we should anyway, but yeah, hopefully, yeah. But anyway, continue with ancestral clearing.
 
</strong>Elizabeth Kipp ** 49:23
Yeah. So, so ancestral clearing helps us release the effects of intergenerational that negative effects of intergenerational trauma, I put it that way, any kind of unhealthy charge from the past, which is why it works so well with my stress management work, where we're we're carrying a an unhealthy charge in the nervous system around or maybe a belief system that's that's got us that we're reactive to. Now the spiritual aspect is where. We're we're actually asking creator, God, energy, source, whatever you want to call that energy that created everything. We're asking it to come and come in on our behalf and help, help, help the client, release the the whatever they're carrying that's no longer needed, no longer serving them. So that's the spiritual aspect of it. Very interesting and powerful process. Very interesting. So I was very impressed with it when I first experienced it, not knowing what I was walking into at the time. And I, I noticed my own pain levels dropped significantly, and so did everybody else's in the room. And I was like, What is this modality? What is this what just happened here? I know, I know something happened. Can you measure it? Is can he repeat it? And does he teach it? And answer to all that was, well, they haven't been able to that many scientific studies done on it, but there's a lot of anecdotal stuff that tells us that that it's, it's very powerful. So I wouldn't, I wouldn't be bringing it. I wouldn't be taking, taking up my time and or anybody else's doing a process. I've been doing this for 10 years, doing a process that didn't work.
 
<strong>Michael Hingson ** 51:22
Can you give me an example of of something that ancestral clearing can do something about, and then how you go about addressing the issue?
 
</strong>Elizabeth Kipp ** 51:34
Well, I'll tell you what. I'll share with you a quick example. That the whole, that the whole everybody can can relate to, okay, one who's listening can just listen to this and see, see what their experience is, where everybody who's listening put your attention on your body. Notice what sensations you're feeling. You know, for instance, in sample, I can feel my back on the chair and my feet on the floor and and I've got a little bit of, I've got a little bit of tension in my for the front of my forehead, just a little bit, um, I probably give it a zero, a number from zero to 10 and intensity, and give it about a three, maybe. So I everybody, just notice whatever that is for you, and I want you to breathe normally as I and and as I say, as I, as I say this prayer, and we use the word forgive, meaning we're offering up that which no Lord serves us. We're asking creator to help us release that which no longer serves us. That's how we're using that word forgive. So I'm just going to go through this. I'm going to we're going to use the word Infinite Creator for the whatever all of this that we're in Infinite Creator, all that you are. Would you please help everyone listening to this and all of their relationships and all their ancestors and all of their relationships throughout all space, time, dimension, realms, lives, lifetimes and incarnations for all the hurts and wrongs ever done to them in thought, word or action, any hurts and wrongs they did to others, whether knowingly or unknowingly, and any hurts and wrongs they did to themselves, please help them all forgive and release each other. Help you all forgive yourselves, please and thank you. Okay, time, anytime anyone was abandoned, not supported, nourished and cherished the way they needed. Times they weren't able to love, support and cherish others the way they needed. Anytime they were out of integrity with one another or another out of integrity with you, please help you all. Forgive and release one another. Forgive and release yourselves. Find peace with one another and find peace with yourselves, please and thank you. I want you to do one more for all, war, Battle, Holocaust, genocide, persecution, Slavery and Justice of any kind, misuse of power, position, authority, politically, spiritually, medically or any other way. Please. Help all of you forgive each other. Help you all forgive yourselves for all that happened and all you made it mean anyone involved, directly or indirectly, please. And thank you, please. Thank you, please. And thank you. And just take a nice big breath in, let it out and notice how that feels, big or small.
 
<strong>Michael Hingson ** 54:35
And I can tell that it helps. It's just different. It's pretty powerful. It is, it is and and, you know, again, it comes back down to taking the time to do something, to redirect what we address, or what we what we don't address, and redirect some of the stress and some of the. The things that we may or may not know that are bothering us, but it is all about taking some steps to start to deal with that.
 
</strong>Elizabeth Kipp ** 55:08
That's right, that's right. That's so important because it's a this is why I deal with historical trauma and collective trauma, because it's in the field we're feeling it anyway. Why not? We're experiencing the energies of it. Why not, you know? Why not name it and deal with it? Because it's going to help us again, build resilience.
 
<strong>Michael Hingson ** 55:34
What are some shifts in you've had in your your mind, and specifically in your mindset that made your feelings unstoppable going forward. Well, that's
 
</strong>Elizabeth Kipp ** 55:49
a great question. Um, I actually, I have to say that the thing that has been a pattern over my life for me that switches me from the I can't do this to Hell, yeah, I could do this. Is my connection to oneness, because it's in my sense of separation, my ego, sense of separation, that I'm not a part of where the fear thrives, but when I remember that I'm connected into all the all it is, and I'm just the creators moving through me, just like it's moving through everything that Is that that just amplifies everything and creates a power that that I couldn't even, I can't even fathom the power there, so I don't do it alone. That's the difference, if that makes sense, it does.
 
<strong>Michael Hingson ** 56:54
What does an unstoppable mindset mean to you in regards to stress management? As
 
</strong>Elizabeth Kipp ** 56:58
I said, what it means is, whatever the resistance is that's in front of me, I have the capacity to face it now. I may be activated like a stress. I might have that, that star response for a moment, but that, that that ability to face my own resistance, my which is the fear, my ability to face that, and my willingness to face it, and my practice of facing it, that's that's the thing that gives me the leverage and the momentum to the staying power. We call that staying power in the yoga that's called staying power right there. That's what gives it to me.
 
<strong>Michael Hingson ** 57:50
Got it? Well, tell me what are some kind of last thoughts that you might have for anyone listening to this, who may be feeling some of the issues that we've talked about or who may be looking for solutions. What kind of advice might you have for people
 
</strong>Elizabeth Kipp ** 58:06
ask for help. You don't have to do this alone. Really important. You you even talked about it in terms of your your your preparation. How many different people did you go to for guidance, right? We can't do this thing alone, and we're not alone where we don't want to buy into the illusion that we are. So asking for help is, is, is important, and the other thing is, which is kind of the opposites. And we're looking outward for help, right? But we're also respected. Understand that the the greatest healer in your life, lives within you. So you want to, you want to recognize that doctors can set a bonus stitch up a wound, but they can't tell the body how to heal. Only the body knows how to do that. So get that straight in your mind, or where the where the healing power truly is. Yeah, those are the two things that I that I that I always like to end my my presentations with you.
 
<strong>Michael Hingson ** 59:03
The reality is, we are the best things for ourselves, if we really take the time to look and listen. As I tell people, and I used to always say I was my own worst critic when I would listen to speeches of that I had recorded and so on. And over the last year, I've learned bad thing to say, the more appropriate thing to say is, I'm my own best teacher, because really only I can teach me, and only I can teach me if I'm open and willing to learn. And that involves asking for help, that involves interacting with other people, but I have to take the steps to make it happen
 
</strong>Elizabeth Kipp ** 59:40
exactly, so they can open the door, but we have to walk through. We
 
<strong>Michael Hingson ** 59:44
have to walk through. That's exactly right. Well, I want to thank you, Elizabeth again, for being here and again, tell people how they can reach out to you.
 
</strong>Elizabeth Kipp ** 59:54
Oh, great. Thank you so much, Michael, you can reach me at my website, which is Elizabeth with. Dash, and then Kip, k, i, p, p, like Peter <a href="http://pan.com" rel="nofollow">pan.com</a> you can put the dash in between my first and last name, Elizabeth dash, <a href="http://kip.com" rel="nofollow">kip.com</a> all my social media, lots of free resources, and you can book a session. All that stuff is available right up on the website. You can book a free introductory, 15 minute call with me, just to kind of see if we're a good fit. And thank you very much.
 
<strong>Michael Hingson ** 1:00:26
Well, cool. Well, and I want to thank you all for listening. I hope that you found this informative and helpful. We all face stress, and there's nothing wrong with asking people for guidance and dealing with stress. It is important to do that, and Elizabeth might very well be a person who could help so I hope that you'll reach out to her. I'd love to hear from you. I'd love to hear your thoughts about today, what you think of this podcast and your your opinions. You're welcome to email me. Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, so it's m, I, C, H, A, E, L, H, I N, G, S o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, wherever you're listening, please give us a five star rating. I would really value it. I know we all appreciate it. It's what helps keep us going. So I'm asking for your help to give us a five star rating. And if you know anyone else who ought to be a guest and Elizabeth you as well, please don't hesitate to introduce and we will definitely talk with anyone. I believe everyone has stories to tell and we want to hear them, so please always feel free to introduce us, all of you out there listening, if you need a speaker to come and talk about motivation and inspirational kinds of things, or any of the things that we've discussed today, please feel free to reach out to me. You can do that with the email address I gave you or emailing me at speaker at Michael hingson com. Love to hear from you, and always look forward to finding opportunities to speak and motivate and inspire. I've been doing that ever since September 11, 2001 and as I love to tell people, selling life and philosophy is a whole lot more fun than selling computer hardware. So thanks very much. And Elizabeth, one last time, I want to thank you for being here again today.
 
</strong>Elizabeth Kipp ** 1:02:27
Thank you so much, Michael.
 
**Michael Hingson ** 1:02:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Chronic Pain Expert with Elizabeth Kipp</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a013a6aa-0886-4b9c-b8c8-dfe153c010da.mp3?source=rss&amp;ext=asset.mp3" length="93068321" type="audio/mpeg" />
<itunes:episode>271</itunes:episode>
</item>
<item><title>Episode 270 – Unstoppable Master of Nonprofit Organizations with Dr. Ron Stewart</title>
<guid isPermaLink="false">https://pinecast.com/guid/3fd337fb-23c2-4ee5-95c8-7c04c5c71bcf</guid>
<pubDate>Fri, 27 Sep 2024 11:00:05 -0000</pubDate>

<itunes:duration>00:54:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/000dfd8d-59df-4336-8013-c87a093103f5/UM270-Dr._Ron_Stewart-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Hearing Dr. Ron Stewart talk about his life and what lead him to undertake a career in service especially at nonprofit organizations is fascinating and spellbinding. Ron grew up on a rural farm in Ohio and, as he describes, neighbors did and had to help each other. As he says, the nearest grocery store was an hour away.
 
Ron tells us about his college life including working during the day as an intern at the American Security Council in Washington DC and then at night he worked for the Grey Panthers, a National seniors organization dedicated to senior-oriented issues.
 
One think I love about listening to Ron is that he clearly is a good communicator and story teller. You will, I think, love hearing Ron and his many insights about nonprofit organizations and nonprofit management.
 
<strong>About the Guest:</strong>
 
Ronald A. Stewart holds a Doctorate in Organizational Behavior Studies, Leadership &amp; Philanthropy from The Union Institute and University, a Master of Nonprofit Organizations from Case Western Reserve University, and a Bachelor of Arts in Rhetoric and Communications from Kent State University. 
 
Dr. Stewart joined Desert Arc in the fall of 2022 as Executive Vice President.  In this role he has oversight over all services and programs across the organization’s multi-county service area. Prior to joining as staff, Dr. Stewart served as a consultant to the organization.
 
A native of rural southeastern Ohio, Dr. Stewart is keenly aware of the need to engage young people, especially those from Appalachia, in the consideration of contemporary global issues and to encourage their participation in the delivery of local and global solutions inspired by these increased awarenesses. In 2010, Dr. Stewart established the Ronald A. Stewart Fund for International Study and Service at Case Western Reserve University’s Mandel School of Applied Social Sciences to award qualified students with scholarship assistance so that they may engage in study and service around the globe.</p>
<p>Dr. Stewart resides in southern California’s Coachella Valley.
 
<strong>Ways to connect with Dr.Ron:</strong>
 
<a href="http://www.DesertArc.org" rel="nofollow">www.DesertArc.org</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello there, and welcome to another episode of unstoppable mindset. We appreciate you being here, wherever you happen to be today. Our guest is Ron Stewart, who works with desert ark, and he's going to tell us about that. He's a guy with a doctorate degree and all sorts of other things that that he's done in his life. Comes from the Midwest, I guess, mostly, but now lives out here in California, and we're today trying to make him feel somewhat at home from the Midwest, because we have a lot of rain around Southern California. So what do you do? Ron, welcome to unstoppable mindset.
 
<strong>Ron Stewart ** 01:57
Oh, thank you, Michael. I really appreciate this opportunity.
 
</strong>Michael Hingson ** 02:01
Well, we're, we're glad you're here, and we're, we're all just not floating away yet. Well, why don't we start Tell me a little bit about kind of the early run growing up and all that back in it's always fun to do that back in the day,
 
<strong>Ron Stewart ** 02:16
exactly. Well, I grew up in rural Appalachia, in coal mining territory on the cusp of Ohio and West Virginia, down along the Ohio River. And so I grew up on a little farm where we raised Black Angus cattle. And my father was a long distance truck driver, and my mother was a housekeeper or house, took care of our home, I should say, and the housekeeper of the house, I guess. And I grew up a pretty idyllic life. As a child, I had a huge farm that was my backyard to play on, and spent my days roaming around until I had to go to school, and then when school started, then summers were my what I look forward to to be back and playing on the in the creeks and on the rivers and all the fun stuff that flowed through the farm. After that, I graduated in early 1980s and went to Kent State University in Kent, Ohio. My undergrad studies were in rhetoric and communications. I thought I wanted to be an attorney in those days. So I thought that would be good to prepare myself in the rhetoric program. But during that I was selected to be one of 10 people off of the three Kent campuses to go to Washington, DC and spend six months work in a program called national issues. And so I went off for my first big stay in a large city. President Ronald Reagan was in the White House in those days, and I had two internships in between classes. One was with the American Security Council, which was focused on trying to bring Nicaragua into alignment with US policy. And then in the evenings, I would go and volunteer for an organization called the National Gray Panthers. And they were a senior citizen lobby. It was trying to work for healthcare reform and to make sure that Social Security stayed in place in this country.
 
</strong>Michael Hingson ** 04:17
What city were you in? Was that Washington?
 
<strong>Ron Stewart ** 04:19
It was in DC. Lived on 16th Street, just about four miles directly north of the Capitol, or of the White House, I should say, and wasn't the best part of town, but that's where student housing took place. Yeah,
 
</strong>Michael Hingson ** 04:33
yeah. So anyway,
 
<strong>Ron Stewart ** 04:36
had that, it had that internship, or those internships, I should say, came back to Kent finished my degree. At that time, my mother had been moving through breast cancer, and so I went home to help her as she transitioned through that disease and ultimately passed away. So I stayed home and assisted her until she passed. And then I started looking around for work, and the first. First job that came up was as an executive director of a coalition of homeless service providers in Cleveland, Ohio. So at 21 I took the helm of a nonprofit. Had no clue what I was doing at all, and learned by the seat of my pants how to run a small agency. At that point in time, spent a number of years in Cleveland, did a master's degree there at case, Western Reserve University, did a master's in nonprofit organizations, which at that time was a pretty rare school. Now there are a number that number of them around the country and around the world, but mine took me through the law school, the social work school and the business school to come out with a combined degree that they called Master of nonprofit organizations. So
 
</strong>Michael Hingson ** 05:45
did you study Peter Drucker? A lot?
 
<strong>Ron Stewart ** 05:48
We did in California. I got to meet Peter Drucker. I went to a couple of his lectures. So it was kind of fun to go from somebody on a piece of paper to actually being in this presence for a lecture over at Claremont.
 
</strong>Michael Hingson ** 06:02
And I'm saying he was quite a dynamic lecturer. I never got to meet him, although I've read some of his books. And then many people call him the father of nonprofit management,
 
<strong>Ron Stewart ** 06:11
absolutely. So yeah. So I when I moved out here about I came out to California in the early 90s, or mid 90s, I should say, and decided then I wanted to pursue my PhD. So I went back to Ohio again, to another university in Cincinnati, Ohio, and started that program. And they allowed me to do a lot of my work remote, which was helpful, but I had to go and audit different lectures in different places, and that's where I went to one of Peters up in Claremont Colleges. So toward the end, he wasn't on faculty anymore. I think he just came in into guest lecturing at that point, but it was still quite nice to be in His presence. Yeah,
 
</strong>Michael Hingson ** 06:47
yeah. And I, as I said, I hear he was quite the lecturer. I met people who had the opportunity to hear him, and I understand as he got older, he he kind of looked frail, but as soon as he started lecturing, it all went away and the energy was high.
 
<strong>Ron Stewart ** 07:03
That was exactly the experience I had. So, yes, exactly.
 
</strong>Michael Hingson ** 07:08
So you got your masters, and then, and you were working at the nonprofit, and then the PhD, yep.
 
<strong>Ron Stewart ** 07:16
And so the PhD is, is in a management vein as well. Although I looked at the outcomes of rest and renewal among nonprofit leaders, there is a foundation in Santa Monica, California that called the Durfee foundation that awards sabbaticals to nonprofit leaders in Los Angeles County. And so I studied what the outcomes were of about I think about 30 of them had gone through the program. Essentially, they get three months off of work, fully paid, and a budget to travel with. And the only rule they can't break is do not contact work. So you're supposed to get away from it, rest, relax, meet your family once again, and then come back to work rejuvenated. So that was the underpinning of my dissertation work.
 
</strong>Michael Hingson ** 08:06
Do you think, conceptually speaking, looking at that, that it's really much different for the nonprofit sector than it is for the for profit sector, which is another way of saying, Should for profit companies, in one way or another, do the same thing for its executives, for their executives? You know, that's a
 
<strong>Ron Stewart ** 08:28
very interesting question, and I do think that is a good strategy. My research actually brought some bad news to the foundation, and what we learned was most of the people who had gone on sabbatical, were founding directors. So they started their nonprofits. They grew them. They'd been there for years, and when they stepped away for a while, they realized one of two things, or maybe both, one being that the organization had outgrown them, and it needed a new leader to take it to the next level. And they also realized that in many ways, they were just tired of doing that line of work, and it was time for them to try and extend their wings and do something different. So a number of them actually came back to their organizations and ended up leaving not too long after completing their sabbatical. And that was not the original intended outcome, but in the end, it was good for both them and their organizations, because it helped to realign expectations on both sides and make sure that both remained healthy and were sustainable into the future. So I can't see why those same principles wouldn't be applied to a long standing for profit leader as well.
 
</strong>Michael Hingson ** 09:37
Well, it seems to me that with with that kind of a program, so the people go away for three months, they have a chance to rejuvenate, they have a chance to think, and they come back and they decide that really, for whatever reason, it isn't the same for them anymore. But do they generally help a lot in looking for successors for their organization? Is the right person?
 
<strong>Ron Stewart ** 10:02
Yeah, that was part of the program. So as those leaders stepped away for three months, it was hoped that a secondary person in the organization would rise up into the executive director role as an interim leader, and thus create some line of sustainability and some, you know, succession planning, more or less. But another thing we learned was most of those folks got into that big chair and didn't want it after they have three months being in it. So, you know, maybe it was somebody who was like a director of development, and suddenly they're in the executive director chair. Well, that's not what they were trained for, what their career path was. And it really highlighted that, you know, not necessarily are many of these organizations deep enough to have a bench of people who are ready and willing to move down a path of succession to replace an executive director? Yeah. So again, another good learning for the for the whole program. So
 
</strong>Michael Hingson ** 10:55
you got your PhD, and then what did you do? Where? Where did you go? Well,
 
<strong>Ron Stewart ** 10:59
I was still in California, and so even from my days in Cleveland, I've kind of hung out a shingle as a consultant. So I had a pretty strong practice in Southern California working with public agencies and nonprofit organizations on a range of management issues. Sometimes I would go in for extended periods of time and fill in for leaders who were ill or away or during transition. A few times I would be in there for a day or two. So I had a pretty good practice, and as the years came forward, I became less and less excited about traveling every day, especially in southern California traffic, and think getting on planes once a week, just wasn't it. So I started to morph my career a little bit. I moved out here to the Coachella Valley and 2005 I guess it was. It's been a number of years now, and really slowed down on national travel. So I kept my practice local, kept aligned with organizations that I have served for a number of years, and a few of them I've gone back in and provided long term assistance to. So right now, I'm with desert arc. We are an agency located in Palm Desert that serves individuals with intellectual and developmental disabilities. Got about 700 clients under our care right now, and about 275 staff and I served as a consultant to this agency for about a decade, and then two years ago, they were undergoing a leadership change, and the CEO called and said, Hey, would you have any interest in talking to me about coming over and helping out a little bit more? So I ended up taking the role of executive vice president, and I've been working solely with this organization now for going on two years, and have really reduced my consulting practice to where I probably have a handful of folks that if they call, I will spend a weekend or so helping them with whatever challenge they might have encountered.
 
</strong>Michael Hingson ** 12:55
But the real question is now, with what you're doing, you're having fun,
 
<strong>Ron Stewart ** 13:01
I'm having a blast. So I'm age 58 I can see retirement in the windshield down the road there a little bit. So I'm really trying to spend the last few years of my working career solely focused and energized around trying to make sure this organization, which has been around this is actually our 65th anniversary this summer, on August 18, and I want to make sure that this organization is well positioned for another good 65 years after I'm long gone.
 
</strong>Michael Hingson ** 13:30
Well, that's that is important to do, and it's always good when leaders of an organization think about that and really look forward to what, what's going to happen with leadership transition and so on. I learned a long time ago from one organization. We had a leadership seminar, and at the seminar, one of the questions the president of the organization asked was, What is the most important thing that we should be doing as leaders in this organization, and no one really got the answer, at least that he was looking for, but the answer was from his perspective, and I believe he's right. We should be looking for the next president of the organization, who's going to be the next person to lead it. And I think that's a very relevant and valuable thing to think about.
 
<strong>Ron Stewart ** 14:21
Yeah, I totally agree with that. I've been with leaders who say that the first day they start a new job, they start looking for their replacement. And that follows the same, I think, logic you were just describing. You know, time moves fast. Good talent is hard to find, and if you can find someone who has the heart, the soul and the energy to do hard work, day in and day out in the nonprofit sector, wrap around them, teach them, get them ready, so that when you do decide to go on, you know, we've got a pool of people who may be positioned to take on those duties,
 
</strong>Michael Hingson ** 14:57
and at the same time the other side. Of it is that when you find that talent of pool of people, you're bringing in people to the organization who are able to really help you move it forward as as you go. Anyway,
 
<strong>Ron Stewart ** 15:12
absolutely, and I think that's a constant conversation here at Desert arc. Fact this week, this Wednesday, we begin a series of classes going to be taught by our local college, College of the Desert. They're coming on campus and doing an emerging leaders training. So this Wednesday and the next six Wednesdays, they're going to be on campus for six hours a day, working with our senior leadership to help them, you know, refine their leadership skills. Think about trends and practices that others have experienced that are working well, and encourage them to, you know, to grow beyond what they even do today. And as soon as that course ends, we're going to dip down to the next 20 leaders in the organization that we feel have potential, and they're going to go through a very similar conversation in through the summer, yeah,
 
</strong>Michael Hingson ** 16:01
wow, um, it sounds pretty exciting, just because you're going to dive that deeply into it
 
<strong>Ron Stewart ** 16:09
well, but it's to your point. You know, we've got to make an investment in our people. And even if they don't stay with desert arc, I hope that they go somewhere in this community. And when somebody says, Wow, where did you learn that? They go, Well, you know what desert arc invested in me a few years back? And that's where I picked that up. I would like them to stay here and keep their careers with us. And we do have folks who, I've got one gentleman who works with our clients, who's been here over 35 years. And so it's not uncommon to find folks at this organization have been here for a couple of decades. But again, we're all starting to age, and we've got to have some of those youngsters coming behind us that will pick up the torch and carry it forward.
 
</strong>Michael Hingson ** 16:47
It is nice when you have somebody who stays and is committed to staying a long time in an organization, because they bring tribal knowledge and a lot of information to the organization into the job over the years that other people don't have, just because they don't have that historical preference.
 
<strong>Ron Stewart ** 17:06
Absolutely, and I learn tons every day from a conversation back in the day we used to and those you know historical memories here have some very good information that help inform today's decisions.
 
</strong>Michael Hingson ** 17:20
Did you think when you were in college that you were going to end up in the nonprofit sector? What did you want to do? Or was that always your goal?
 
<strong>Ron Stewart ** 17:30
Well, as a kid, I didn't even know it existed. Yeah.
 
</strong>Michael Hingson ** 17:33
Well, there's that choice too harm.
 
<strong>Ron Stewart ** 17:35
Yeah, you know when I when I thought, what was I going to be when I grew up, I wanted to be either a pilot or a physician, and in fifth grade, a teacher told me I wasn't smart enough to do either, and nobody had ever told me something like that. Actually love support. Well, it was one of those moments. It was life changing because I I didn't, of course, go home and talk about that because I was embarrassed, because nobody had ever everybody told me I was half me I was halfway smart. And so for this teacher to tell me that I couldn't do that, it was one of those life altering things as the years came forward. And again, I came from a small community, I learned that that teacher had a little bit of a beef with my mother for when they when they were in high school. And so I think that may that bearing may have been part of that uttering of the phrase that she used against me, but as a as a fifth grader, it was, it was kind of a challenging moment. So I deferred that, thinking, okay, then what do I do? And about that same time, they started administering tests that would help us determine what we would be best suited for. And as I remember, everything that I would light up on was things around human services. Didn't know what that would be, how that would turn out. But as the career started unfold, as life started unfold, and I went to college, and I had the experience working in DC, I really saw the power of what a nonprofit organization could do through that great Panther organization I mentioned earlier. Yeah, there really weren't nonprofits in my home community. We had a public health department, you know, that was an entity people knew about, but there really wasn't a network of nonprofits. So when I started to learn about it and the power of it, my days were juxtaposed. I would go to this sub arm of the White House, the American Security Council, that had about every amenity you could ever want, incredible people coming and going from the organization, and I literally had nothing to do. I would do menial tasks. I made coffee, I helped Hank curtains. One day I remember that because it was kind of a pain to do. And then in the evening, we would go into this dingy office with the National Gray Panthers, and there would be congress people coming and going and conversations. It's a little bit of fevered pitch once in a while. Out, and I'm like, What is going on here? And the founder of that movement, Maggie Kuhn, had a really good director in DC who took me under her wing and kind of just showed me what the world was like and how they were changing things, and introduced me to public policy, introduced me to lobbying, introduced me to networking. And that fire really took hold. So when I got back, finished my program at Kent, got that first job in Cleveland at that nonprofit organization, I think my fate was sealed. So here I am today. It is
 
</strong>Michael Hingson ** 20:31
not surprising that you learned so much from the nonprofit sector, as opposed to the American Security Council, with all of the things that that you talked about, I mean there, I'm sure that that kind of information was there, but it's so different when you're dealing and addressing all of it from the standpoint of a nonprofit, where you have to put everything into action kind of immediately just to survive and keep the organization moving forward.
 
<strong>Ron Stewart ** 21:00
Absolutely and actually, that dynamic is what drives my engine. Having a challenge makes my heart beat. And so to be in an agency or an organization that is without challenge has lots of resources that's just that's just not where I'm supposed to be, is great. Panthers still around. They are not so that was very, kind of fizzled out. Much of their work was absorbed by AARP. And I think even AARP is kind of struggling these days to get the following that it used to have.
 
</strong>Michael Hingson ** 21:34
Well, yeah, my experience with and I have only been on sort of the edge to a degree, but I know AARP doesn't always address some of the issues of an aging population, like dealing with accessibility, and several of us have tried to have conversations with them about disabilities and inclusion, and that hasn't really gone very far and gone very well. If you look at the AARP magazine, they talk about travel and they talk about all the things that seniors can do, but you never hear them or see them talk about disabilities and the fact that we can do it too. I
 
<strong>Ron Stewart ** 22:08
totally agree, and even with their advocacy efforts, I I don't take the magazine myself, because it just it feels to me as a waste of trees, because I are a West ways magazine with AAA, it feels like very similar content.
 
</strong>Michael Hingson ** 22:23
Yeah, well, it is, and it's just unfortunate that they're not dealing with it. And it's it's sort of societal in nature, anyway, but AARP really ought to do a little bit better job, and probably would increase their membership if they did more programs dealing with the whole issue of accessibility and inclusion for persons with disabilities. But it's not what they do.
 
<strong>Ron Stewart ** 22:47
I agree, you know. And back in the day when I was cutting my teeth, the senior lobby was a very, very powerful lobby in this country, yeah, and that seems I've lessened as the years have come forward.
 
</strong>Michael Hingson ** 23:01
Well, it has some, I'm sure, but at the same time, I don't know, maybe it will will grow as we get more baby boomers who are aging, but I guess we'll see.
 
23:12
Yeah, I
 
<strong>Michael Hingson ** 23:13
agree. So with all of the education in college and so on. Do you feel that, in general, all of that helped in terms of getting you positioned to do the nonprofit work, or was it just sort of maybe a little of it, like the American Security Council and Gray Panthers?
 
</strong>Ron Stewart ** 23:35
That's a good question. I'm a lifelong learner. I love to learn, and I like to be mentored. And so I've had a great variety of mentors throughout my life, some younger than me, some older than me, some that are my peers, right? And I think that there's a lot to be gained from sharing, and so I've tried to avail myself of opportunities so that I could continue to learn outside of the classroom. I definitely enjoy classroom learning. The work I did at Case Western Reserve was interesting in that many of the people that I was in the same cohort with had come directly from an undergrad program into their masters and had never worked. And even though I don't been working maybe five or six years, my perspectives about reality often clashed with my my peers, because they were working from what textbooks said the world was like. And I always find the textbook world that I would read about just to always match up. So we had a lot of interesting dialog in those years. And so I found, you know, that program to be helpful. And again, going through those three schools, business, law and social work did expose me to a lot of theory, a lot of ways of thinking about problems. And how to arrive at solutions that I would never have had if I hadn't taken advantage of that opportunity. Sure, the PhD work, similarly, we had my cohort was scattered around the country, and we were required to come together about every three months and spend a week with each other, and so we would go to different parts of the country and engage in a variety of learning styles and tactics about a variety of issues. And that helped to inform me, as I did my core work and just again, exposed me to things that I would not have been exposed to. My cohort had a gentleman who was working in the oil industry in Texas, and I did not know anything about oil, so I got a little education about the reserves that were left on the planet and how those were attempting to be managed. I had a Art Therapist out of Norman, Oklahoma on my committee, and I did not know a thing about art therapy, and she spent most of her time working with sports athletes and helping them to process their emotions and their growth through art. And so you know that cohort alone, just the diversity of the disciplines that are assembled around me, made me a better person, made me have a deeper, richer understanding of the human experience. So you know, anytime I think I know a lot I like just expose myself to others and try to realize how much I don't know.
 
<strong>Michael Hingson ** 26:28
Yeah, and you know, that's what makes it so fun, when you realize you know stuff, but there's so much you don't know, it makes life an adventure, which I've always liked. Yeah, yeah. It's the only way to go. We were talking earlier, and you mentioned that when they started giving tests you about what you should do. You were you kind of came out on the service. End of things, I remember my freshman geography teacher in high school. Mr. Campbell was talking once about all those and he said that they they gave him some tests, and they said that you're supposed to be a plumber because you weren't smart enough to be a geography teacher. He was a great geography teacher, I thought, but
 
</strong>Ron Stewart ** 27:15
Well, they probably would have made a fortune in the plumbing business.
 
<strong>Michael Hingson ** 27:18
He might have made a whole lot more money in the plumbing business, and I don't know, I lost track of him after high school, maybe, maybe for all I know he went back to it. Who knows,
 
</strong>Ron Stewart ** 27:27
absolutely but yeah, mechanical mind. I you know, I can make a wrench work if I have to, but that is not my calling.
 
<strong>Michael Hingson ** 27:36
I see that schools are starting to talk about reinstating s a t tests and so on in colleges for admission, and what they're finding is that that the SAT predictions are, for a variety of reasons, actually more accurate than just going alone on people's grades, because the grades tend to leave out some of the lower income or more disadvantaged minority groups?
 
</strong>Ron Stewart ** 28:03
Absolutely. Yep. I
 
<strong>Michael Hingson ** 28:05
totally agree. Which is interesting. Well, overall, why do you think that you are called to serve and to be in the service world?
 
</strong>Ron Stewart ** 28:13
Well, I think that's a deep question. The culture I was raised in, very poor community, coal mining, trucking, those are pretty much the industries around us, and farming and nobody had much. And the community that our farmers located in the closest town to our farm had about 15 houses in it, and two churches, and that was the town. And then if we wanted to, you know, go to grocery stores or whatever, that was a 45 to an hour drive away from from the farm. Yeah, we're kind of isolated. And neighbors took care of neighbors. It was not uncommon for me when my dad was home on Saturdays, usually, and so we would, he would throw me in the truck, and we would be going and mowing neighbors lawns. He was in the winter time, be taking wood and coal for them, so that they had stuff to burn for their fuel. And I just grew up with that around me. And so I knew that you have to help others. That was just basic tenant that, you know, I was raised with, and I appreciate that. And so as I grew older and saw opportunities for me to try and plug in and help, I wanted to help as much as I could, wherever I could. The older I get, I found myself getting a little more jaundice, I guess, as as the years have have come forward, and I hope the in, in the sum of my life, and the total of it, one day, you know, there will be something here that was influenced improved, made better by my fingers being on it, so just being called to serve. You know, I've have for. Friends, a good friend of mine who we worked together in Cleveland, he midlife, decided to join or he was called again to become a Jesuit. So he left work and became a Jesuit. And he and I have kept good friendship ever since, and we talk a lot about being called to serve in his context and in mind. And so even though I can't say I had a divine intervention telling me I should be doing the work I did, it just does feel like it's part of my core and part of my fiber. And if I didn't have the opportunity to do this, I think I'd be a very unhappy human.
 
<strong>Michael Hingson ** 30:36
Yeah, I appreciate that, and I can relate in a lot of ways. I think that you never know what seeds you plant or where you plant, seeds that that come back and help you, and you may never know, and that's okay, but still you're planting them, and they benefit people, as we all know absolutely,
 
</strong>Ron Stewart ** 31:01
yeah, and I'm not looking for a granite marker with my name on it, that that has no appeal to me whatsoever. But you know, I would like to know that maybe some of my work will live on and the folks continue to benefit from it while after I'm done working,
 
<strong>Michael Hingson ** 31:15
I'll bet you'll get some messages about that along the way somewhere.
 
</strong>Ron Stewart ** 31:20
I do hope so.
 
<strong>Michael Hingson ** 31:23
So you mentioned that you've had a lot of mentors. Tell me about some of your mentors who mentored you, what kind of people and how they've really impacted you?
 
</strong>Ron Stewart ** 31:33
Yeah. So I think even in my youth, there was a number of families around our farm that did things with me, and I didn't realize they were doing those things with me, mainly women. They were either associated with the church I was raised in, or other farm families. And I began, I think at that point, to realize the value of learned wisdom. And so as I grew my career and landed in Cleveland. I must say, I was, I was a little full of myself when I became an executive director at 21 most of my my colleagues and friends that were still looking for work and wow, I was an executive director. You know, I made a whopping 14,000 if I'm remembering correctly. So, you know, very highly paid position. But once I got my large head deflated, people came into my life. I met one at one point in Cleveland. I was asked by the mayor of the Cleveland at that time, the county commissioners to lead up a project, this was in 1991 about what the community should be do, should do in response to the HIV epidemic, they needed somebody who wasn't in the politics on either side of the argument, and they wanted somebody neutral to come in and lead them through an 18 month study to develop a set of policy platforms that would help The community respond to HIV so without much knowledge on it, I jumped in with both feet and led a group of citizens and advisors through this 18 month process to come up with a set of recommendations. Those recommendations, some of them were meaningful enough that they we were able to change state law. We implemented a needle exchange program in Cleveland, and at that point in time, it did require a change in state law. We had to be able to get syringes in people's hands, and it was not legal to have syringes unless it was prescribed by a physician. So, you know, we did some earth changing things at that point in the at the time, and those people who were my mentors, my guiders, the advisory committee. Four of them were living with HIV. All four died during the process. During the 18 months we were doing that, all four of them passed away, and each of them had a pretty tough struggle as their days came to a close, the medicines that we have today for HIV did not exist. These folks led their lives with grace. They worked up until the last day they could work trying to change the conversation about being afraid of folks who were HIV positive. They came from all different walks of life, which was really helpful, as they told their story to others, and working with that kind of process and watching those folks die was extremely humbling. The process also introduced me to some other folks who, to this day, continue to be friends and mentors. I met a woman who, at that time she and her husband. Her husband was the head of largest law firm in Cleveland, and she had a company that worked with trailing spouses, who came into Cleveland to help them find jobs or meaningful daily activities in the community, and she and I became fast friends, and anytime she felt I was not doing the best I could, she was not shy at telling me that and helping me see it there. Path forward. And there were times in conversations where I leaned on her heavily to learn politics, to learn how to work groups of people, because I was still quite a young person in those days. And to this day, she is well retired. Now her husband's passed away, and back to think she's having a surgery here in a couple days, I need to check in with her, but she's still somebody that is has been involved in my life. She actually sat on my doctoral committee when I was working on a PhD. I could have two people from the outside sit on my committee, and she was one of them. So I've had folks like that that, you know, have very deep and rich moments with me, and then I think I have folks that I've met in an airport lobby and just struck up a conversation with and had an opportunity to learn something that they had as a pearl of wisdom that maybe I hadn't picked up. Many of the clients that I've been in service to in the organizations I've been at have been great teachers and great mentors. Here at Desert arc, if I'm having a rough day, one of my best strategies to recover from that is to walk back into our adult day program and sit down and join people in whatever activity they're doing. Not too long ago, over the holidays that we're doing a coloring contest, and I was invited to join in, and I was told by one of my clients that I don't color very well has a very truthful statement. I do not stay within the lines, but I think, you know, the work, working with this crowd, gives me a day. There's not a day that goes by a desert arc where I don't learn something from the folks we're in service to. So all combined, I consider everyone I've touched largely to be a mentor in one way or another.
 
<strong>Michael Hingson ** 36:43
And I was just going to say that the reality is that mentors are where you find them. And as you said, being a learner, and I agree, we can learn so much from so many different people. And you know, people always underrate, I would say, to generalize the clients of of organizations like arc, because they say that, well, they're developmentally disabled. They don't they're not as bright as we are. They're also not nearly as shy as we are, either about telling you what they think absolutely
 
</strong>Ron Stewart ** 37:17
right, and the piece that most of them live their life with. You know, they're just they don't stress so much about the politics of the day, the economy, those things just aren't always on the radar. And so to focus on the day and create a piece of art, to do some music, to socialize with their friends while they're here, it is just a wonderful experience. Yeah, and it's nice as us as staff, to dip in there and join on that once in a while. Yeah.
 
<strong>Michael Hingson ** 37:42
Isn't it cool? It is. It is so wonderful to be able to interact with human beings who are not like us and who aren't ashamed of who they are.
 
</strong>Ron Stewart ** 37:54
Absolutely we're going to celebrate ours, uh, we do a a luncheon each February this year. It's coming up on this Thursday, and it's called our champions lunch. And we recognize a number of business partners and clients, clients of the year. And another little side journey I have. I owned an Italian restaurant here in the in the valley until very recently, and I had an employee there who came from Desert arc and had was last year's recipient of client of the year, and she has had such a successful story, she's completed a two year college degree, and she is now working in a childcare program, which was her goal, and she's staff in a in a daycare program every day now. And so when we tell that story, or when she tells her story in front of the news media and all of our associated folks who have gathered to hear it, it really breaks down those stereotypes. You know, the folks living with intellectual and developmental disability are wide ranging and their abilities and their skills, and to put one, if people put people into a box, into one box because of a title they have to carry, is just so unfair.
 
<strong>Michael Hingson ** 39:08
Yeah, yeah. Did you sell the restaurant? We did. Yep, yep. Do you, do you still get, do you still get discounts? Just checking, I
 
</strong>Ron Stewart ** 39:19
don't pretty bad about that. Fact about one of the pizzas recently, a pesto pizza with pepperoni, was my favorite. So I think I'm gonna have to go over and get one, and maybe I can squeeze a senior discount
 
<strong>Michael Hingson ** 39:31
or something. Yeah? Well, 58 you know, to be able to justify that as being a senior, absolutely, I
 
</strong>Ron Stewart ** 39:38
get that AARP magazine right that comes in the mail if I want to read it, so I should get a discount. Yeah.
 
<strong>Michael Hingson ** 39:42
So you, you clearly have accomplished a lot through all of the the nonprofit development work that you well, nonprofit work in general, not just development fundraising, but in in all that you've done. You, you really sound like you enjoy. Joy working at ARC. Why is that?
 
</strong>Ron Stewart ** 40:04
And that is a hard one to answer. You know, on the space value, it's an organization with an incredible mission and to it doesn't take much to get behind it, right, to try and help folks be the best they can be, and overcome any hurdles that they have and that that's easy to jump behind. This organization has a lot of diversity. We are, as I mentioned, 200 to 73 people right now. We have two campuses, one here in the lower desert and then one up in the upper desert, in the Yucca Valley, Morongo Basin area. We run a massive transportation system. We've got about 30 busses on the road at any given time. We've got another 45 ish service vehicles out in the community doing our business services. We operate a recycling center that takes in metal products, and we also do a big shredding operation out of there. We have a janitorial division that goes out and performs janitorial services throughout the community. We have a landscape maintenance division. And then we also have a fulfillment division, so a group of folks who are ready to put together, oh, they have sometimes labeled water bottles. They have put together pieces of tables for computer stands. So if somebody has a contractor where they need an order fulfilled, they'll bring that work to us, and we do that. So the diversity of all of those things helps to keep my attention, but also just in the complexity of trying to pull all that together every year, bring enough money in to allow this organization to make it to the next year and thrive, those are challenges that are not easy, and so it's it's got enough diversity and enough challenge that I get up in the morning knowing that I need to be somewhere,
 
<strong>Michael Hingson ** 41:45
which is cool. So what is it that you do? What is it that you do daily? What are your day to day responsibilities? As you said, I think executive vice president, yeah,
 
</strong>Ron Stewart ** 41:55
so our CEO is largely focused on exterior connections. So out there, trying to make more donor connections and make sure that that group of people know about us and get involved with us. And then he manages the board of directors, which there are 11 individuals on, that
 
<strong>Michael Hingson ** 42:11
always a challenge to manage a board
 
</strong>Ron Stewart ** 42:13
Absolutely, and a lot of good people with a lot of, you know, good thinking, but all that takes a bit of corralling. So he turns over the business to me, so I'm in charge of everything under that so I have direct to me. I have nine direct reports that are senior leaders who are in charge of major business divisions here, and then we farm out leadership responsibilities under that group, and I try to keep my fingers in play with all of those individuals too, because again, it's just like we were speaking to earlier in the conversation. This is the group of folk that we have to nurture and bring up through this organization, so that we have a succession path in place for many of them. So I spend most of my days trying to keep conversations moving forward, communications tied together because I'll know something that another division has told me that the other one didn't know. So I try to tie that together and make sure that they're working together and then keep us all moving together through a harmonious structure. We went through a pretty extensive strategic planning process last fall, which is yielded a report that's 13 pages deep, that guides us through the rest of this year and most of 2025 and it really is a unifying place for all the leaders at Desert arc to gather around and make sure that we as a group of people are moving the needle for this organization, in addition to the work that each of us has to do Every day, so most of my day is consumed doing that stuff.
 
<strong>Michael Hingson ** 43:44
So you're sort of the Chief Operations Officer, if you were to speak about it in terms of the parlance of a corporate not or a profit making corporate organization, that's exactly it. Yeah. Here's a question I'm always curious about. Well, I chaired a board, and was on a board for many years in Northern California. And one of the things that I learned there, and also when I worked at Guide Dogs for the Blind, which is a very large nonprofit of Northern covid, one of the things that people said is you always have to keep your administrative costs, your your overhead, under 10% because you need to have things go to the mission. One, is that still true? And two is that truly what a nonprofit should be. And the reason I asked that question, in part, is I saw once a video that a guy gave and produced to work for a nonprofit organization, and his argument was, keeping it under 10% doesn't allow you to spend the money that you can spend to make more money.
 
</strong>Ron Stewart ** 44:44
And I would agree with that that formula was born out of a conversation at the United Way level, many, many, many years ago, and it was decided then that that was the right measure, you know, that 10% or less should be used. And. And I think many of us do subscribe to that, but not out of choice, but out of simple there's no other way to do it. Most of the if a donor gives money to our organization, they're not too excited to think they're paying for the accountant, right? They would rather see, you know, help us with a project we needed a new electric forklift in our shredding center, and so we found a donor last week who was willing to give us 25,000 toward $50,000 purchase. But it's a lot more exciting to get around what that forklift is going to do for us. Other than all the keys on the QuickBooks application, they count my press all day, right, right? So we actually run a very lean ship, and I wish I had more revenue where I could have a deeper administrative team. I've had to make some sacrifices in where we spend our money, and I brought a skilled person on this year who's become our compliance specialist. There are so many things that we are regulated by that we need to hold true to, and we needed somebody to help us manage that North Star process. So I've had to invest in a compliance person. That is, for some might be considered a luxury. For me, it's a business necessity, because, again, we have to safeguard this organization so that it remains viable for as long as it can, and compliance is absolutely critical. Right in today's labor market, we cannot pay people enough people are leaving work here to go work in fast food, because they can make $2 more an hour than the next month, than you than you can working in our industry. Yeah. So last year, we've invested $1 million in salaries. And while that is a big number for me to play with and to work, it wasn't a big number to the staff who received it, because it ended up being a couple of dollars here and there in their hourly wage, and they should be paid so much more, yeah, but the way the funding is structured in the state does not allow us to make enough money to pay them more. Doesn't mean that they're not valuable, not that they're worth it, but it is just a condition of how wages are paid and what is perceived as valuable or more valuable, yeah.
 
<strong>Michael Hingson ** 47:20
What would you like your legacy to be from Desert arc?
 
</strong>Ron Stewart ** 47:24
Well, my our big one is we're going to build some housing. This is the Palm Desert campus. Is a fairly significant size campus, and at the very back of it, there's a landlocked chunk of land that has sat fallow forever. And last year, I restarted the conversation with our city, and at the same time, they were needing to develop some affordable housing, and I was passionate about housing, and so we struck up a deal. So we are moving forward on constructing a 40 unit complex at the very back of this property, where we sit in Palm Desert. It will be brand new construction. Dirt should turn in April of 25 and occupancy be starting somewhere in February of 26 so I want to see you know that housing created in here and people who are struggling to have good, safe, decent, affordable housing be able to access those 40 units. That will be a nice little thing to see before I retire.
 
<strong>Michael Hingson ** 48:26
That'll be exciting. Well, speaking of retirement, what are your plans when you do retire? Whenever that is what, what's next for you?
 
48:33
Well, are
 
</strong>Michael Hingson ** 48:35
you even thinking about that yet?
 
<strong>Ron Stewart ** 48:36
Well, we are so okay. My husband is from Veracruz, Mexico, and as we both age, he wants to kind of go home and well, what does that mean? So I think in retirement, we will split our time between Mexico and here. I don't think it'll be Veracruz. I can't deal with the humidity and the heat, so I have to be a more temperate climate. But I think we'll find ourselves in Mexico most of the year, and maybe keep a house here, or we might go to Mexico full time in retirement, I would be thrilled to maybe teach a class or two at a local college and then go to an orphanage and see if I could help out with kids a few days a week. That would be a great way to spend my retirement days. Well, you
 
</strong>Michael Hingson ** 49:19
do put up with a fair amount of heat where you are now, just not the humidity
 
<strong>Ron Stewart ** 49:22
was a dry heat, as they famously say, right? Yeah, yeah, I can, I can put up with the dry heat, but humidity just kills me. So even at Christmas time, Veracruz is hot and humid. So summer, I just wilt. Yeah,
 
</strong>Michael Hingson ** 49:36
I hear you. I've lived in two different places on the east where, in the summer, lots of humidity, and I would prefer, and do prefer the dry heat to the humidity, but I also I really have the choice prefer a little cooler, which is why an air conditioner with solar power here in the house is a good way to go. Yeah.
 
<strong>Ron Stewart ** 50:00
I admire your thinking.
 
</strong>Michael Hingson ** 50:02
So we, we hope. Well, I know your schedule is tight, so I'm going to go ahead and and thank you for being here. Are there any kind of last things that you'd like to say or insights you'd like to provide for everyone listening?
 
<strong>Ron Stewart ** 50:16
Yeah, just that. I really appreciate this opportunity. You know, life is so rich, and for you to take the time and talk to people about what makes them who they are, I think, is a very powerful force, human voice, the human condition. Are things that need to be shared. And I think a lot of people feel lonely in many different ways, whether they get into a career where they get a little bit stifled, or they're in relationships that aren't as rewarding as they would like them to be, and I think the more they hear about others and see what possibilities are out there, and their horizons are expanded, that I hope we help lift up each other. And I think the work you're doing through these podcasts goes toward that end.
 
</strong>Michael Hingson ** 50:55
Well, they're a lot of fun, and I would hope that I learn at least as much as anybody else when we do them, and it doesn't get any better than that. So I'm I'm glad to do it, and I love having fun doing it as well. Well. Cheers
 
<strong>Ron Stewart ** 51:09
to you, Michael.
 
</strong>Michael Hingson ** 51:10
Well, thank you for being here. If people want to reach out to you and learn more about desert arc and so on, how do they do that? Absolutely,
 
<strong>Ron Stewart ** 51:16
so they could visit us on the web at <a href="http://desertarc.org" rel="nofollow">desertarc.org</a> or anybody is welcome to call me at 760-404-1360, and I'd be more than happy to help however I could.
 
</strong>Michael Hingson ** 51:31
Well, I'm sure you've got a lot of insights, and I hope people will do that. So thank you for being here, and I want to thank you all for listening. Excuse me, I should say that, right? I want to thank all y'all for listening. I've spent enough time in the South that I can talk at sometimes, but thanks very much. We really appreciate it. If you'd like to comment on today's episodes, please email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> and Michael Hinkson is m, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, please give us a five star rating wherever you are listening to this. We value that, and we value your input and your comments and Ron for you and everyone listening. If you know of anyone who ought to be a guest on unstoppable mindset, please bring them on. We are always looking for more people to talk with and have a chance to learn and converse with. So if you know anyone, please let us know. So again, Ron, I want to thank you for being here, and we really appreciate your time today.
 
<strong>Ron Stewart ** 52:36
All right, take good care of yourself. You
 
</strong>Michael Hingson ** 52:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Master of Nonprofit Organizations with Dr. Ron Stewart</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3fd337fb-23c2-4ee5-95c8-7c04c5c71bcf.mp3?source=rss&amp;ext=asset.mp3" length="78931001" type="audio/mpeg" />
<itunes:episode>270</itunes:episode>
</item>
<item><title>Episode 269 – Unstoppable Social Media Expert and Model with Lindsey Brown</title>
<guid isPermaLink="false">https://pinecast.com/guid/d21af7f3-8150-411d-90e2-3735e04f0ffb</guid>
<pubDate>Tue, 24 Sep 2024 11:00:47 -0000</pubDate>

<itunes:duration>01:10:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/49696968-f836-465f-b6d1-1ab850d031e3/UM269-Lindsey_Brown-Coverart.jpeg.jpg" />
<description><![CDATA[<p>What a combination eh? Well, true. Lindsey Brown is the Senior Social Media Manager for NAMI (National Alliance on Mental Illness) and she also models from time to time. Lindsey was born in the UK to a German mother and a costa Rican father. When she was born her father was serving in the U.S. military based in the UK. As Lindsey explains she now has both German and U.S. citizenships.
 
Lindsey will tell us about wanting to undertake a fashion career and so after college where she obtained a Bachelor’s degree in business, she began to seek a modeling career. She got her wish, but eventually realized that her life calling would take her in different directions.
 
Eventually in 2019 she joined NAMI as its senior Social Media manager. However, she did not totally drop modeling. Who knows, you might see her picture somewhere.
 
We talk a great deal about various aspects of mental health. Lindsey talks freely about her own mental health issues including burnout.
 
<strong>About the Guest:</strong>
 
I embody the essence of a multi-hyphenate, navigating the realms of a &quot;slash culture.&quot; Born in the UK to German and Costa Rican parents, I hold citizenship in Germany and the US, setting the stage for my diverse journey.
My passions, evolving into career paths, sprouted early. A love for travel, fashion, and mental well-being, my personal &quot;peace,&quot; became integral to my identity.
At 21, my foray into the fashion world began when I signed with my first modeling agency in New York. From runway to print, e-commerce to fitting, I collaborated with renowned outlets and brands like Essence, Marie Claire, Ashley Stewart, Soapbox, and DevaCurl. Adapting to industry shifts, I transitioned to become a fashion buyer in menswear and footwear, bridging the creative and business facets. To refine my skills, I pursued an MBA while concurrently juggling my roles as a buyer and a model.
Today, my titles encompass Model, Senior Social Media Manager for NAMI (National Alliance on Mental Illness), and Freelance Brand Consultant. A dedicated community builder, my role at NAMI enables me to establish safe and positive online communities for individuals navigating mental health. Additionally, I collaborate with social media platforms to enhance safety and user experience. My journey is a testament to the harmonious blend of diverse passions and impactful work.
 
<strong>Ways to connect with Lindsey:</strong>
 
·      Social Media Links
o   Personal accounts
§  Instagram - <a href="https://www.instagram.com/lindseygene_/" rel="nofollow">https://www.instagram.com/lindseygene_/</a>
§  LinkedIn - <a href="https://www.linkedin.com/in/lindseygbrown/" rel="nofollow">https://www.linkedin.com/in/lindseygbrown/</a>
o   NAMI
§  Instagram - <a href="https://www.instagram.com/namicommunicate/" rel="nofollow">https://www.instagram.com/namicommunicate/</a>
§  X - <a href="https://twitter.com/NAMICommunicate" rel="nofollow">https://twitter.com/NAMICommunicate</a>
§  Facebook - <a href="https://www.facebook.com/NAMI" rel="nofollow">https://www.facebook.com/NAMI</a>
§  LinkedIn - <a href="https://www.linkedin.com/company/nami" rel="nofollow">https://www.linkedin.com/company/nami</a>
§  TikTok - <a href="https://www.tiktok.com/@nami?lang=en" rel="nofollow">https://www.tiktok.com/@nami?lang=en</a>
§  YouTube - @NAMICommunicate
§  Threads - <a href="https://www.threads.net/@namicommunicate" rel="nofollow">https://www.threads.net/@namicommunicate</a>
·      Website – <a href="http://nami.org" rel="nofollow">nami.org</a>
 
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi and welcome to another edition of unstoppable mindset. Today we get to talk to Lindsey Brown. Who's Lindsey Brown? Boy? Are you gonna find out by the time this episode is over? It's interesting. Lindsey describes herself as the essence of a multi hyphenate, which I love, and we'll have to really talk about that. And she exists in and embodies a slash culture, another thing that we need to talk about, and so many other things. So I think we're going to have lots of fun and lots of questions. And Lindsey, I know, has a lot to talk with us about. She's going to talk to us also about NAMI, and we'll get to that as well. But for now, let's start with Lindsay. I really want to welcome you to unstoppable mindset, and thank you very much for being here.
 
<strong>Lindsey Brown ** 02:10
Thank you for having me. I'm excited well,
 
</strong>Michael Hingson ** 02:14
and I am as well. It's been fun getting to know you a little bit and reading information about you and so on. So here we are. Well, let's start with the real early Lindsay. Why don't you tell us about Lindsay growing up and some of that stuff.
 
<strong>Lindsey Brown ** 02:28
Oh, that I have some people say little Lindsay, um, I take it. I'll take it back to to the beginning, right? Um, so a long
 
</strong>Michael Hingson ** 02:36
time ago in a galaxy far, far away, alright,
 
<strong>Lindsey Brown ** 02:39
put a little, a little age on me. My mom is from Germany. My dad is from Costa Rica. He became a citizen and came over with his family and lived in New York, joined the Air Force. They got together, and I was born in the UK. But
 
</strong>Michael Hingson ** 02:56
were you on a military base or something because you don't have UK citizenship? You indicate,
 
<strong>Lindsey Brown ** 03:01
no, I have German citizenship, German music, German and
 
</strong>Michael Hingson ** 03:05
American. But you were born in England, but don't have UK citizenship?
 
<strong>Lindsey Brown ** 03:09
No, I, from what I gathered from my parents before it was at one point, everybody was trying to, like, immigrate into the UK. And so therefore it was kind of like, you can't just have a child here and then become a citizen. I do have a right to be a citizen of Germany, so I've always wanted to hold on to that heritage. Well, yeah, we didn't live, actually, on base. That was one of my parents saying they never wanted us to live on base. So I actually, when I was younger, I understood that my dad worked for the Air Force. I had no context that that was part of the US and the US government and the military. I was like, Oh, he does this. He works on planes, and he leaves, he goes away for a bit, and then he comes back.
 
</strong>Michael Hingson ** 03:55
Yeah, go ahead.
 
<strong>Lindsey Brown ** 03:57
So then we came over to the states. We ended up settling in Virginia. I went to school in at Great Bridge. I went all the way into high school, and then I went to college at ODU. I always said I did. I created their online version. Originally, I said, I told my parents, I'm going to be a pharmacist. So I started doing my undergrad, became a pharmacist tech, started working at Rite Aid, and then I realized it just wasn't my passion. And so then I came to them, and I said, You know what? I think I want to work in fashion. That's my calling. And I want to, I want to model. And as any immigrant parents, they looked at me and said, you're going to do what? And my dad was like, Okay, sure. My mom said you will finish school. And I got signed to a local modeling agency in Virginia. And then about a year later, I had this grand idea to get signed. I said, if I'm going to model, I'm going to I'm going to get signed by like, a big agency. So I could really do this. And so I put in a piece of paper, and I wrote down all the modeling agencies that had a plus size board in the US. And I told my mom, if everybody tells me now, I will let it go. So we go to New York. I go to Wilhelmina. That was the first one I went to. They immediately told me, No. I made my mom walk down Seventh Avenue. She'll never let me forget it, because I thought Seventh Avenue was really short. It is not I want to say we probably worked walk for a good 20 minutes, and I went to msa models, and I had met one of the casting agents at an event in Orlando. And I will admit I lied, and I I said, I have an appointment with Anthony. And they said, Oh, okay. And I met with Anthony, and he said, Oh, I remember you and I got signed that day.
 
</strong>Michael Hingson ** 06:05
Well, that didn't totally please your mom, or did it?
 
<strong>Lindsey Brown ** 06:11
My mom has always been supportive, like she's kind of like, if you want to do it, have a plan and I'll support you. So the agreement was, you're going to go to school still. And a lot of my teachers are great. I would explain to them in the beginning of, you know, school or class, I would say, you know, hey, I have a full time job. I work out of New York. I work as a model. And most of them said, Oh, that's really cool. You know, will work with you on your assignments, or sometimes I would have to take a test early, and then I think I only had one professor ever say to me, like, you do what? I don't think he believed me. So I said, you know, I can forward you every email I get from my agent. Because who, who we if I was just going to skip school, I that wouldn't be my lie, like I could make up something a lot easier than I'm going to New York and I'm going to a casting or I'm shooting, and within two weeks, he said, Okay, you were telling the truth on that. Like I I've never heard of that before. Um, and I modeled all the finished school, and I modeled until full time, until, I want to say I was 25 ish, and then wanted to one. It was the industry always changes, right? So you were kind of looked at as a mannequin. Necessarily. You're you don't have kind of autonomy of your career. What if you a size 10 is in, like, kind of in, in, right? Then that's what you're doing. If you're a size 12, you're kind of morphing yourself, trying to be a part of this industry. And I realized at one point it I may not have a full time career of this. Maybe I should do something more of like a nine to five. So I moved back with my mom in Fredericksburg from Brooklyn. That was a little bit of, you know, life awakening, as I call it, but I was able to get a job working at a clothing store, and was a manager there. I always say, you know, you start somewhere, but you know you have transferable skills. So I was around 2526 managing like a team of like 10, and then I knew I wanted more, so I started working at the Marine Corps Community Services as a buyer in menswear. So for people who've never been on a military base, there's something I call like a big mall. So if you put, like a Macy's together, a Home Depot, a Best Buy that's worked on every military base around the world, and I worked for the Marine Corps, so and I bought men's clothing, and then I switched over to shoes. So I bought, I always tell people it's the most fashionable job you can have in the military. I bought Steve Madden, Dolce Vita, like fun, trendy shoes. So I'm telling people like the the new trend this, you know, this year's plaid has nothing to do with military boots or anything.
 
</strong>Michael Hingson ** 09:09
And so go ahead. No, go ahead.
 
<strong>Lindsey Brown ** 09:14
And then, of course, I think that's where I started my as I call it, splash culture, right? Because I was still doing modeling jobs. So some people would know me as the model, some people would know me as a buyer. And I really got interested at the intersection of marketing and social media, and so I started going back to school, getting my MBA in international marketing.
 
</strong>Michael Hingson ** 09:38
What did you actually get your BA in? What did that end up being?
 
<strong>Lindsey Brown ** 09:41
Business Administration, okay, minor in fashion, because my parents weren't into the idea of me doing a whole degree in fashion.
 
</strong>Michael Hingson ** 09:52
Little compromise never hurt, right? It's
 
<strong>Lindsey Brown ** 09:54
a compromise, right? So, like, I was like, you know, what a minor, A minor, we can do that. Um. And and so then I started, I realized that, again, my passion wasn't being a buyer, a buyer in fashion. It sounds like you're going to be at these fashion shows and it's going to be fun, and it's not saying it's not fun, but it's more so you're doing you're in Excel sheets all day long. And I was more interested in the marketing of you know how to get people to buy these products, not just purchasing the product, right? So I went to school, started working and getting my MBA, and then knew that if I want to switch over to marketing, well, who would hire me? Because I don't have a background in marketing at all. So that was when the influencer on Instagram kind of career was kind of taking off. So I said, Well, if I can create my own social media following, then at least maybe I can work with other brands, and I could use that to build a portfolio so I can get, as I call it, quote, unquote, a proper nine to five. So that actually worked. I would never call myself a full time influencer, but I was able to work with different brands and then build out a portfolio. And when I got to graduate from my MBA, it was December of 2019, and I was super excited, because then I got a job for a travel company, and I love to travel, so I just thought to my this is perfect. I have my MBA. At that point, I was living in Woodbridge, Virginia, and I knew that I wanted to live in DC for a while before I found another place to live. And then the pandemic happened, and having a travel job in the pandemic is not great, like wrong move,
 
</strong>Michael Hingson ** 11:53
but you didn't know it at the time. Had no
 
<strong>Lindsey Brown ** 11:56
idea. And so the company, I was there for maybe five months before obviously they had to do layoffs, and I worked freelance for a while of that. And then I always say the universe brings you where you need to be. And that's when I started working at Nami as their social media manager. And Nami is the national line to mental illness, so it is the largest nonprofit that works to a racial stigma surrounding mental illness and mental health and gives people in their communities actually supporting services.
 
</strong>Michael Hingson ** 12:33
Again, not something that you had planned on doing, necessarily at all.
 
<strong>Lindsey Brown ** 12:38
No, but I love the idea of community. And little did I know that, necessarily, in in the world, as during the pandemic, a lot of people were dealing with anxiety and depression, and also we talked, you know, we can talk about it now, burnout, yeah, in the mix, 2019, I was burnt out and didn't know it. I was also experiencing anxiety and didn't have the word for it. So I would just say, like, I'm just overwhelmed. So I always say, I came to Nami and I learned a vocabulary, a vocabulary list, right? And I can say, Oh, this is my anxiety peeking out here, connecting with the community. And I can see the beautiful part about my job is that a lot of times, let's say, when I was a buyer, you're not seeing how somebody purchasing a product changes their day. But on the back end of being working as the head of social media, I see people's comments where they're saying, you know, this post saved my my life, or this really helped, you know, my child learn about the depression they're experiencing. It makes the work worthwhile,
 
</strong>Michael Hingson ** 13:49
right? So, how so Nami and being well, I was going to say Nami is certainly a whole lot different than what you've done, but at the same time being the social media person that's really getting into more of, in a sense, the marketing that that you already had some familiarity with,
 
<strong>Lindsey Brown ** 14:10
right? Exactly? So it's kind of like having a career passion of saying, I I'm good at social media, I'm good at the marketing part, and then finding the intersection of what actually gels with me. And for me, it's really about helping find people, find their community. And what I always used to say is like, I'm trying to just, you know, preserve my peace, which is also kind of like preserving your mental health. So I'm helping people, in my version of it protect their mental health. Learn about mental health. Don't feel scared about actually saying like, Hey, I'm experiencing X, Y and Z. Finding support. The amazing thing about Nami, there's it's federated model, so there's over 600 affiliates nationwide. So if you want to learn about mental health, that you're looking for support. Education family member is there's an affiliate close by, and I'm helping with my passion of marketing, bring people to health and care.
 
</strong>Michael Hingson ** 15:10
And for you personally, with the pandemic hitting and so on, what made you realize that you were experiencing burnout, and kind of, how did it manifest itself?
 
<strong>Lindsey Brown ** 15:26
For me? I was I always felt like I had to be doing something. I realized I couldn't relax unless somebody around, like, you know how people say, like, Oh, I'm going to Netflix. You chill all day long. I can do that if somebody else was in the room, because we're doing it together. But I didn't know how to relax by myself. But I also felt overwhelmed, and I would want to sleep, and then just feeling almost always, I say like the rabbit hole effect, where, if I have five minutes apiece, then my brain is going like, what about this, what about that, what about this, what about that. But the other part of me says, Are we supposed to be relaxing right now? And I couldn't. And so coming into Nami, I can say that the company overall is really supportive of employees talking about their mental health and, you know, resources. So it helped me finding other people who were experiencing the same thing, but also I'm researching these topics to talk about on social media. So it got me to actually do a lot of the work that I probably wouldn't have done alone.
 
</strong>Michael Hingson ** 16:35
So what have you learned from all of that
 
<strong>Lindsey Brown ** 16:38
everybody needs a mental health toolkit, and I say it the version of, you know, it can't for me. I can say it helps with if I'm eating right, am I hydrated? Am I getting enough sleep? Working out? I learned funny enough. I learned that I was doing an IG live, or assisting with an IG live, between our chief medical officer, doctor Ken, and one of our ambassadors. And they were talking, and they said, you know, oh, there's, you know, study, if you do, like, 10 minutes of workout a day, you know, it can help with your anxiety. And I was like, huh, that kind of does make sense, because when I work out or go for a walk, I do feel better. Who would know? Who knew that? But I learned that on that IG life, right? Having a vocabulary word for it actually really helped. Instead of saying, I'm feeling overwhelmed, I feel tired. Those are maybe symptoms, but that's actually not what I'm experiencing. I'm experiencing anxiety. So being able to, you know, talk with, you know, I called my community so my friend, family and friends, if they're like, hey, you've seen a little bit off. My anxiety is kind of a little I can say that my anxiety is kind of off today. And then also, for some people, you know, I have gone to therapy before, I feel like maybe, you know, it's always good to have a consistent therapist. But I tell people, you know, there's no harm in going to see a therapist if you need to be on medication for it, but everybody kind of needs to find what works for them to as I call it, keep to protect your peace.
 
</strong>Michael Hingson ** 18:11
So does that? Are you suggesting that most people should, in one way or another, have a therapist, or at least they need to be thinking about their mental health. That isn't necessarily a therapist, but they need to be understanding it and studying it. I
 
<strong>Lindsey Brown ** 18:27
think everybody should be intrigued and learned about learn about their mental health just like you have your physical health. So you may go to a doctor, or, let's say, if you tripped and you sprained your ankle, right, you would probably go get that checked out, or you would wrap it same thing with your mental health, necessarily. Hey, I feel a little bit off. You know your body intuitively. So if something feels off, and it's not maybe your physical health, or it could be your mental health, maybe you're not getting enough sleep. Maybe it's these different aspects. Maybe you're experiencing trauma for the first time, different things that are happening. It could be your physical or your mental but you need to care about both of them.
 
</strong>Michael Hingson ** 19:08
How do we get people to talk more about the idea of mental health? And you know, there's so many aspects of that. I know that a few years ago, when we were talking about in as a society, the whole concept of of end of life and people passing and making arrangements and so on. And there were, and are a number of people who poopoo that, but it is also part of mental health. But in general, how do we get people to talk about and accept that it's okay to talk about mental health?
 
<strong>Lindsey Brown ** 19:38
The silver lining of the pandemic was that people started talking about it. It was the first time, collectively, we're all in the house experiencing maybe emotions or feelings that we haven't before. And the world learned like, oh, that's anxiety, that's depression, and let's talk about it. The biggest thing is actually, for people. Hope to get comfortable talking about it. Mm, hmm, there was a culture prior that, you know, oh, that's something we talk about in the house. We keep it with our family. We don't discuss it. And that's not how you get people to care. Is to, you know, hide your secrets and keep you sick, right? So talking about it just how me and you were having a conversation today, and somebody could listen to it and say, like, Oh, I feel comfortable. That's what I've been experiencing too. Where can I get help? Maybe I should have a mental health toolkit. I never thought about that before. Maybe I should check out my local Nami. It's taking away those barriers and actually accepting people, and especially when people are talking about it, not to shame them. Yeah, to actually, you know, lead with empathy and learn more about it.
 
</strong>Michael Hingson ** 20:45
And again, talking about it doesn't mean you go up to everybody on the street and you say, I want to talk about mental health, but it is, it is also being a little bit strategic, but still doing it, and having a plan to really address mental health. And it makes perfect sense to do? Mm,
 
<strong>Lindsey Brown ** 21:01
hmm, absolutely. I mean, it's not like if you went to the doctor and you got, I don't know, a bad, you know, physical. You're not going to run up to everybody and say, hey, my physical results were horrible today. Like you're not doing that. But you pick and choose who is your community and who you feel safe to talk to about it.
 
</strong>Michael Hingson ** 21:19
Yeah. Yeah. And it gets back to your community and and you, you need to develop, I think everyone needs to develop a cadre of some sort of of people who they can talk to. And all too often, we don't. We think it's all us. We're, we're totally independent. We don't need to to have or involve anyone else. And I am really a great fan of something that Gandhi once said, which is interdependence is and ought to be as much the ideal of man as a self sufficiency. You know, we're not always self sufficient by ourselves right
 
<strong>Lindsey Brown ** 22:00
No, I totally believe that. I used to feel at one point that I could do everything and I and I can learn from people, but I don't like to ask for help, right? And I learned that doesn't work. I said to my friends, I don't want to be the strong friend anymore. I need help. I need I want support, and I don't want to just reach out when everything is in shambles or I feel like I can't manage it anymore. Sometimes it just helps to talk. I mean, sometimes I call my mom or a friend and I say, like, can I vent? Do you have time? Because y'all see you want to check before you just unload on people. But hey, can I? Can I talk to you about this? Because I am having a day,
 
</strong>Michael Hingson ** 22:46
yeah, what if, if there is a specific thing, what really turned your attitude and your idea around to the point where you started to believe in the whole idea of talking and communicating and recognizing that it isn't, you know you you're not. No one does everything, just totally on their own.
 
<strong>Lindsey Brown ** 23:06
I can say part of it happened during the pandemic where I went through being laid off, and that was the first time I can say that I was questioning and my, I guess, to say my sources of income kind of dried up, right? Because we're in the pandemic, and we all didn't think we could go outside. I was worried, but then I also felt shame around it. And I was talking to two of my close friends, and they reminded there's no shame in you losing your job. And one of my friends sent me, and I think it was like an Uber Eats, like gift card. Like, she was like, buy yourself a good meal tonight. I love you. And even though it's not like I had money to pay for my dinner, but it was that small act of Yeah, them, letting me know it's okay and not to feel shame. And then that again, just checking in on each other. And I was like, I feel better. I feel like I can do this. And necessarily, I didn't need someone to help me apply for jobs, but maybe needed that community support of like, you got this,
 
</strong>Michael Hingson ** 24:11
you got this, and we got you, yeah, and, and that's important, and we we shouldn't shun that and we shouldn't try to throw that away. Well, no, I don't need you to have me. I got me and because it's all about again, community, right?
 
<strong>Lindsey Brown ** 24:30
Yeah, for sure. I mean, I always you don't have to do this thing called life alone and where you may feel that something is happening in your life where you can feel shame, or you feel like I am alone, there is probably someone out there who has gone through it or going through it, and they can help you, or they have advice or tips, or, Hey, this worked for me. You should try this. Well, you would never know if you didn't start the conversation right. Or.
 
</strong>Michael Hingson ** 24:59
It might be that you end up helping them because you enter into that same conversation, and it may very well help you, but it also helps them exactly. And there's again, nothing wrong with that well, so you you work at Nami. Is that a nine to five job? Nine to five? Yep, there you go, so what do you do between five and night and nine the next day?
 
<strong>Lindsey Brown ** 25:26
Well, I still model. So if a good I say, job comes by, I will still model. So I mean, there's been times where somebody says, Isn't that you? And I'm like, I that is me. Because you never know where things will get released, the world we posted. I'm like, yep, that is me. I work with local businesses in the DC area to teach them, actually, about social media marketing. It's the one thing that, if I have this knowledge, and a lot of times a small business, or, you know, a solo entrepreneur, they don't always have time to learn the nuances of social media and marketing and how it can better them. So part of it, of I feel like giving back, is, you know, explaining that to them as well. And also I take on different brand trips necessarily. I just went to curl fest, which is a big festival in New York that happens. I think last year's like 30,000 people there. So that's where I say slash culture. So it is. I don't just consider myself the Social Media Manager of Nami. I do other things as well. I don't think you have to be one thing only.
 
</strong>Michael Hingson ** 26:36
So you you have several careers going at the same time. What do you think about that? Because I know there are a lot of people who would say, I can't do more than one at a time, and you clearly love to do several.
 
<strong>Lindsey Brown ** 26:53
Yeah, I do, um, I feel like it kind of changes with life, right? So there are times when I take on more freelance opportunities, and there are times when I, you know, cut back on them. I feel like you have to do a work to work well. For you, I don't tell people, Hey, I'm doing this, and you should do it too, right? If you are working a full time job and you're fulfilled by that in life, do that and be happy about it. There's something about saying working your job and going home and doing whatever makes you feel happy, right? So for me, it could be that, hey, I've, I'm working, you know, for NAMI during the day, and, oh, well, I have a photo shoot that I'm going to, you know, go to that night, necessarily, or I might be taking a phone call and meeting with, you know, a local business to talk to them through their social media plan. It's not like I'm consistently every single day from, you know, five to nine, then working on a freelance opportunity, right?
 
</strong>Michael Hingson ** 27:48
So it works out well with NAMI and we have the, I assume that sometimes you may have a photo shoot or something that comes up during the day.
 
<strong>Lindsey Brown ** 27:56
I think you always have to have your priorities, right? So Nami is my priority. I would never, I mean, it's my full time job, right? So I would never take an opportunity and say, like, well, Nami will be okay, right? That that's not the way you, you know, you run a business, and I look at it that I have to make sure the main position is, you know, fulfilled and done well. And if I can take maybe a sick day or take a personal day and explain, yeah, that was what I was getting at, right? Yeah, there's, there's open communication. You don't just necessarily call in and say, like, Hey guys, I'm out today. I have a photo, right? That's disrespectful, and you're not setting up your team for success. So it's planning it out well and choosing your opportunities that you can lean in on.
 
</strong>Michael Hingson ** 28:36
And I'll bet the other part about that is that the NAMI folks are pretty proud of you for all the things that you're accomplishing.
 
<strong>Lindsey Brown ** 28:44
I would know. I think they are. I mean, everybody's really been always very supportive. I think the beautiful part about, you know, taking on other freelance marketing clients is what you may learn in another industry will actually maybe work and bring it into the NAMI community to say, you know, hey, we haven't thought about this in marketing. Oh, we should try this on social media, right? So it's kind of taking those transferable skills and bringing them into your different opportunities.
 
</strong>Michael Hingson ** 29:09
What would you say to someone else who might want to add another career or explore doing more than one thing in their career path and adding something else to their title.
 
<strong>Lindsey Brown ** 29:24
Do it. There is not. Do not wait. You know, it's why not? Why wait in your life to say, I wish I would have done this. I wish I would have tried that. Try it now. It doesn't mean maybe that will come out to be something you're getting paid for. Could be a hobby, right? And that you may get paid for it every once in a while. But I would say, take the opportunity. If you have a full time job, make sure that you are still fulfilling your full time job needs. Your bills need to be paid, and you should be respectful of the people that are hiring you to do so. But I would say always take the opportunity you don't know. Or they'll, you know, they'll lead you to,
 
</strong>Michael Hingson ** 30:01
yeah, I think you said it best when you said you also do need to recognize and keep your priorities. And if you have a full time job, and you've made that commitment, then, unless there's some reason to change whether that's your full time job or not, then it's a matter of keeping your priorities straight, too exactly,
 
<strong>Lindsey Brown ** 30:20
and then also personally, right? You don't want to experience burnout, so you don't want to take on too many opportunities at one time, and that becomes your norm. And then you experience burnout, because your freelance opportunities should be something that also fulfills you. So if every day you're burning yourself out and you're burning you know the families at two ends, well, your mental health and your physical health are a wreck. Then yeah,
 
</strong>Michael Hingson ** 30:45
and that gets back to burnout and stress and anxiety. Yes,
 
<strong>Lindsey Brown ** 30:49
and that is something I am I try to manage. And there are sometimes when I look at opportunities, no. And no is a great word, and it's fine to have boundaries. Yeah?
 
</strong>Michael Hingson ** 31:04
Tell me a little about Nami, exactly what it does, how it works, and so on.
 
<strong>Lindsey Brown ** 31:09
Yeah, Nami is, like, I said, it's a federated model. So there are over 600 like affiliates around the country, and it's really a place where I say it's all about community. It's people, where people can get, you know, resources, education, support groups and to help people, one to learn about mental health conditions, learn about mental illness, maybe get help. But it's also for people to meet people who are experiencing the same things they are. It's peer led. So instead of, you know, if you go to a doctor and they say, like, well, this is the five things about depression, you should know that's great. But hey, I have depression and I'm a mom, how do I actually deal with, you know, having a full time job and having, you know, kids? How do I deal with that? Well, you would feel much better if you met another mom who's experiencing the same thing, who could give you advice as well? So you're going to support group, necessarily, it's a beautiful thing that there are so many affiliates, because help is close, it's not far away, and it's free.
 
</strong>Michael Hingson ** 32:15
So, so there are support groups, and I assume that happens, there are affiliate meetings,
 
<strong>Lindsey Brown ** 32:24
yes, so everybody would have their own schedule and again. So the lining of the pandemic, a lot of things that were only in person now are so online. So a lot of times, affiliates will have these meetings, and necessarily, the programs and the resources also online for people to, you know, have an easier method of, you know, reaching out and getting the help. Yeah.
 
</strong>Michael Hingson ** 32:45
How do you respond to the people who say, Well, yeah, the pandemic is is over, and we really need to get back to normal and get back to just being in the office, and this hybrid stuff is ridiculous, and too much zoom, weariness and and all that.
 
<strong>Lindsey Brown ** 33:04
I say as I mean, I'm not a CEO, but I think it opened the conversation, right? Because what it what is normal? Who set that standard, right? So let's have the conversation, is most of the staff happy to be in the office? Then make the opportunity to be in office is hybrid. Give people options remote. That works too. It also opens up your playing field of necessarily bringing in different types of employee, because you may have someone who could be amazing at this one job, but they're not local. Can they do the job remote? I think it's everybody saying the pandemic is over. Well, one, covid is still a thing. It's not going anywhere. I think we just know how to manage it better. But I think it shook up the world to talk about what is quote, unquote normal. Does it need to be the standard anymore?
 
</strong>Michael Hingson ** 33:55
Yeah, well, covid clearly isn't going away, and while we're managing it, at least for the moment, we're not getting any major new version of it or strain that is taking us back to where we were in 2020 and 2021, but it's still here, and it is something that we all should be aware of exactly.
 
<strong>Lindsey Brown ** 34:23
So, I mean, I let's have the conversation for people who say, you know, we no one should work remote anymore. Well, that's great. Well, find a position or company that is fully in the office, because there could be another company that says, hey, we're fully remote, and they'll attract, you know, employees that love being fully remote.
 
</strong>Michael Hingson ** 34:45
Yeah, there's room for all of it. And my perception, personally is that there is a lot of merit for the hybrid concept. But even then, hybrid is. Something that we each ought to have some some control over. But there is value in being in the office for a lot of people, at least part of the time. But I think people are realizing more and more about this whole idea that working remote, or being able to do things at home, and then also being able to address other issues in your life is a very important thing, but it also does get back to what you talked about before, with priorities. I was talking with someone yesterday on another episode, and he was talking to me about someone who he was working with as a coach who worked remote all the time, and this woman who he was talking with said, you know, I don't have time to do the laundry or anything like that. I got to always do my job, and you're working remote. What do you mean? You don't have the time. We've gotta really work a little bit more. All of us do it. Putting things in perspective,
 
<strong>Lindsey Brown ** 36:09
for sure, I there's when the pandemic happened, right? And we were working at home. You do realize, oh, I have necessarily, I can throw this, you know, in the washing machine really quick I can, you know, empty up my dishwasher. The reality of the of the matter is, though, if you're working a nine to five, or even if you're an entrepreneur, I do believe in setting boundaries. So when I'm working my nine to five, I'm working my nine to five, typically I'm not, you know, then also folding my laundry where I'm running a meeting, or, you know, going out to the grocery store in the middle of my workday. Now, if you choose to do it during your lunch, and your team is flexible that way, have at it. For me, I like to I learned that multitasking sometimes leads me to make more mistakes that I'm that I would be like, well, if I was focused on this, I wouldn't have missed that. So I try to, when we're working, we're locked in and we're working, and when you take breaks, or you're on lunch break, then you can do all those extra little things. But it's not a place where, hey, I'm laying in bed and the blankets over my head, and I'm kind of, you know, watching TV and I'm in a meeting at the same time. I can't function that way. Yeah, but I always say for everybody, you have to find what works for you.
 
</strong>Michael Hingson ** 37:28
Well, I think that there is a lot of merit to when you're working, you're working, and I think that's probably really true for most people, but we do need to really plan our day, or plan what we're doing. And again, it gets back to priority. I can be in some meetings where I'm not leading the meeting and maybe mostly just a listener, and I can actually stand up and go out and feed a dog if it's at the right time, because my guide dog, Alamo, is pretty insistent on when he wants to eat. But I can do both because I have a wireless headset and I'm not looking at the screen right. And so I can do that and still participate if there's a need to. But I also recognize sort of like, well, when doing a podcast episode like this, the last thing I can do is get up and go do anything else for a variety of reasons. That doesn't work, but the big reason it doesn't work is because it is my job and it is what I'm supposed to do, to focus on doing this and doing it right, and doing it well.
 
<strong>Lindsey Brown ** 38:33
Exactly. One thing I noticed too, is that before the pandemic, we used to do phone calls. Do you remember that?
 
</strong>Michael Hingson ** 38:41
I've heard of that
 
<strong>Lindsey Brown ** 38:44
the phone and now everything has to be a zoom call, and everybody's on camera. And what I love about Nami is that we are accepting of, hey, we can have a meeting, but you don't have to be on camera. And every day is in a camera day, we can turn our cameras off. I started with my team officer to say, Hey, do you want to just do a phone call? We if you can't get through zoom to work, or if it's, I don't, I don't want to be on camera today. I just want to, you know, do a touch base and hang up the phone. Yeah. I was laughing with my mom before, because she loves face time, and I told her one day, I said, you know, after a day of meetings, you know, on Zoom, I actually don't want to be on camera anymore. Can we do a phone call?
 
</strong>Michael Hingson ** 39:32
Yeah, you know, and I'm a little different, because I don't, I don't mind being in zoom, whether the camera's on or off, but that's because I'm not really looking at it, but I realize that for some other people, it may very well be an important thing. So I like zoom here you go, because the audio is better than on a phone call. But by the same token, I have no problem with doing things on a phone again for. Me, it's the same headset that I use so I can be on a phone call or a zoom call, and either one is fine with me. So I want to do what is more comfortable for other people, but I do find often that when people talk about let's do a zoom thing, it's as much habit as a need, and there isn't necessarily the need, but it's just the habit that now that's what they do.
 
<strong>Lindsey Brown ** 40:25
It's the norm. Yeah, so, I mean, I always have the conversation. I have a conversation with your team, or whomever you know necessarily fits in your personal life. I think it's just talking to people and asking, What do you prefer? Do you have time today? Do you want to do a zoom call date? Do you want to do camera off? Do you want to pick up the phone? There's many ways to, you know, communicate in this world, yeah,
 
</strong>Michael Hingson ** 40:47
and it, and it makes perfect sense. We all, we all need to recognize that change is always going to be around us. And the reality is, normal is never going to go back to the way it was after September 11 and and of course, I got out of the towers and so on, and I heard so many people say we got to get back to normal. And it took me a little while to realize what a horrible thing to say, because normal will never be the same again. And as you pointed out, who sets the standard of normal? It's it is going to be a constant change, and that's maybe the only normal there really is.
 
<strong>Lindsey Brown ** 41:25
I think that's the beautiful part about life, that things will necessarily change. Because where there could be a group of people saying, well, this normal works for me and it benefits me, right? But there could be another group of people who said, your standard of normal isn't helpful for for me. So it doesn't mean then we say, well, we've been doing that for 50 years. We're going to continue doing it because I don't want to make a change. No, it's then you can come to the table and work out, necessarily, what is working for people right now, and how do we uplift everyone around us?
 
</strong>Michael Hingson ** 41:56
I think most people who have that mindset will ultimately accept maybe there is merit for change if you can demonstrate the value of it. So we've always had our meetings in person. We do only work in the office, and so we don't ever do anything remote. And I don't want to change that, but when you really start to talk about things like we've been dealing with here today, mental health and anxiety and so on. And a number of people start to talk about how they feel when they're able to spend part of their time working at home, and what that offers. And if you can show things like it actually makes us more productive. Most people, I think, ultimately, can be convinced to try something different.
 
<strong>Lindsey Brown ** 42:50
If you space to be open minded, if you look at it sometimes in, I would say, in the corporate world, right before it was you have to be in the office. And a lot of times you were in the office and you were taking maybe, let's say, five meetings a day. Well, you're not really talking to anybody, communicating only the people you were talking to on the phone. Well, what's the difference if I was in the office with my door closed, or if I was at home on my couch talk, having those same meetings? If, yeah, if you can do the job that you were hired for then everybody should be allowed to have accommodation.
 
</strong>Michael Hingson ** 43:25
Well, the other part about being at home and having your meeting on your couch is, what other opportunities does it open for you and again, how does that make you feel when you don't have to drive that hour to work every day, or whatever. One of the things I've read in I think the New York Times a couple of months ago was about how, in reality, while we're moving things faster than we ever did, the fact is, it takes us longer to get things done, like it takes us longer to get to work because the roads are so crowded, or if I'm going to travel somewhere, it takes longer to get to the airport, and all of the efforts of getting through security and so on, all take so much longer that you really have to be at the airport earlier in order just to get Your flight, because everything takes so much longer, and that introduces anxiety and stress.
 
<strong>Lindsey Brown ** 44:25
Mm, hmm, for sure, I know a ton of people who are so happy they can work from home just for the fact that they don't have to commute. For me, my commute in the morning to the NAMI headquarter office is it probably about 20 minutes, but coming back into DC, it takes me at least an hour, and that which you know that I we have that option to go into office, we can work from home. And I like having that flexibility, because doing that drive every day would feel overwhelming,
 
</strong>Michael Hingson ** 44:57
yeah, if you had to do. That now I remember my father worked at Edwards Air Force Base, which was about 40 miles from where we lived in Palmdale, California, and he drove there every day. But one of the things that he talked about more than once was how he could go out of our driveway, go down to the end of the street, make a left turn and travel 40 miles and never stop once, because it was at the time of the day, there wasn't a lot of traffic, and he would go all the way to the gate at Edwards and never have to stop. And he was comfortable with that. We also both became ham radio operators, and so he had a lot of fun while he was driving, talking to me on the radio and to other people, which is another thing that he enjoyed doing, but he found that it was not overly stressful, or he didn't allow himself to become stressed over it because he could travel and keep moving, and felt good about that.
 
<strong>Lindsey Brown ** 46:05
Mm hmm. Not having the traffic is definitely a game changer. I've tried to when I I know that if I'm, let's say, commuting, or I'm driving a long distance, I usually call, you know, either my mom or my dad. I call it my check in hour, or listening to a good podcast. So you're not focusing on the negative of I'm in the car. It's, you know, it's an hour, it's, there's traffic, there's so much going on. But having something that either brings you joy or listening to and talking to somebody or listening to good music, it puts you in a good headspace,
 
</strong>Michael Hingson ** 46:43
or also, just plain taking your mind off of things and giving you the opportunity to to rest your brain. It is something that I hear so many people say I don't have time to spend every day thinking about what happened today. I'm I've got to go until I go to sleep, and then just go to sleep. And we don't do a lot, or a lot of people don't do a lot to rest their brain or allow their brain to suggest to them how they might be better or do better or accomplish things because they're too busy trying to control their brain, which has a different thought and a different direction it wants to go.
 
<strong>Lindsey Brown ** 47:30
Yeah, I become an advocate of mental health days. You don't need to be sick or too extreme burnout to then take a break. It is fine to schedule a mental health day and not do anything. And like I said before, before, pre pandemic, I didn't believe in that. I had too much going on and I didn't think I could take the time. Now, I can easily say to somebody, you know, oh, I have something going on that day. What are you doing? Nothing. Yeah, and I feel great about doing nothing, nothing.
 
</strong>Michael Hingson ** 48:04
I have generally been keeping busy during the week. My wife passed away in November of 2022, so now it's just me, but I've become more of an advocate of for me, and I realize that it is me not doing anything on the weekends, reading books and other things like that, and I get so charged for the for the week ahead, and I also get many ideas and thoughts that I might never have gotten simply because I give me and My brain the chance to recharge and to rest and to work together, to think about what's going to happen next.
 
<strong>Lindsey Brown ** 48:46
Yeah, there's part of culture. Remember hustle culture, I'm going to work until I die. That is, I thought about it before, and I said that is a horrible way to live your life. That means you have lived in a state of burnout, and you never got to enjoy anything.
 
</strong>Michael Hingson ** 49:04
And you will die,
 
<strong>Lindsey Brown ** 49:06
and then, and then you will, you know, take that other section of, you know, the afterlife, but we don't know what that is. So I mean, you have one life, enjoy it, have make time for, you know, your friends and your family. And that's where you asked me about being a multi hyphenate of well, how do you do that? That saying no, not overwhelming yourself. Every opportunity can be a great opportunity, but it's okay to say no to them.
 
</strong>Michael Hingson ** 49:33
How do you help teach people, or does Nami help teach people to say no and get out of that old mindset. Yes,
 
<strong>Lindsey Brown ** 49:42
the support groups they have are a great place where people who maybe have gone through the same experiences, and that's necessarily, maybe mental health, mental illness, but also, I always say, there's life lessons with with everything. So I mean, I've learned from working at Nami, but then also listening. Your friends and everything. So no, is a full sentence. You don't have to give a person a reason why. You don't have to tell your maybe your employer, hey, I'm taking the day off because I feel overwhelmed and I haven't I'm taking the day. You earn the time off. Take the day, right? Telling your friends and family, no, I can't do that necessarily. Or there are times in you know, I'll have a super long day, and maybe, you know, my dad might call me and I'll text him back to say, Hey, is everything okay? And if he says, Hey, I gotta talk to them, you know, I definitely call him back. But there are times when he says, Hey, I was just checking in, and I can easily say, Hey, I'm just tired from the day. Can I call you tomorrow? Everything's fine on my end, but I'm I'm just mentally done today, and that's okay. We we're all allowed to set boundaries to AKA, protect our peace and our mental health.
 
</strong>Michael Hingson ** 50:57
You know, it's not to well, it is sort of related to mental health and so on, but we seem to, in general, have lost a lot of the art of conversation, and so many people won't talk about one thing or another the way, maybe even we used to. How do we get back to being more willing and open just to talk
 
<strong>Lindsey Brown ** 51:19
time, taking the time, right? It's the and it's funny, because I work in social media, so everything's really quick, but even then, taking the time, making time to have conversations. If you ask somebody how they're doing, actually stop and listen, right? Because a lot of times you Hey, how you doing, and you really didn't want to hear how they were doing. You just said it, because that's a nice thing to do. Take a moment, right? Because you would want someone to take a moment for you.
 
</strong>Michael Hingson ** 51:48
Yeah. Then the fact of the matter is that having lost the art of conversation, and I think there's so many articles and things I've read that say that, I think even more than losing the art of conversation is we've lost the art and the skill of listening. We don't want we don't want to hear. Our boundary is we don't want to hear, well, that's not productive either.
 
<strong>Lindsey Brown ** 52:14
Yes. And there is I joke with my parents now, and I tell them, You know what, you were, right? And they and they'll laugh, but those moments where I didn't want to listen, and I know exactly what I'm talking about, because you're from a different generation, and I know better now, I didn't say all that to them, but I thought it, yeah, and then I turn around, Oh, you were right. Hello. And they're like, Yeah, we, we've lived a little longer than you. You should listen, and it's that place where you learn a lot more if you listen.
 
</strong>Michael Hingson ** 52:51
Yeah, we, we don't do it nearly enough. Um, I know I've learned from working with eight guide dogs. And when you work with a guide dog, the dog's job is to make sure that I walk safely. It's my job to know where to go and how to get there. But it's fascinating working with a dog and developing a true, real teaming relationship, because we each have a job to do in the relationship, and the jobs go better when we respect each other's jobs, and especially from my perspective as the team leader, when I listen to my colleague on the team and dogs do communicate. They may not communicate the same way we do, but my job is to learn how they communicate and learn to understand what they want and what they're saying, and recognize that they've not only got feelings too, but it's amazing the information that they can and do in part. And so for me, having that kind of a relationship has become extremely important, and I wouldn't have it any other way.
 
<strong>Lindsey Brown ** 54:04
You know, it's funny, I have a fiance, and ever since we met, I said, I want to get a dog, and I'm still waiting on that note where you can get a dog.
 
</strong>Michael Hingson ** 54:15
Is your fiance sort of not as prone to want to do that or what
 
<strong>Lindsey Brown ** 54:19
he is team. We can get a dog when we have a child that can walk, the dog's going to be a while.
 
</strong>Michael Hingson ** 54:30
Well, the issue, again, is having a dog is is all about really building a relationship. And again, it's a team relationship. And I don't know that I would suggest waiting until you have a child who can walk the dog, because it isn't going to work as well if you haven't really learned to communicate with the dog first, because you have to learn that whoever you are before you can teach a child how to do it, then that's the point. Is. It's. If you're just talking about walking the dog, if you're going to truly have a relationship with a dog, it's a whole lot different than that, because it is every bit as much a teaming relationship, every bit as much a mutually rewarding relationship, to have a dog if you do it right as it is to have a fiance or a child or both, and most people don't really recognize that, oh, the dog will love the dog, and the dog loves us, and we'll walk the dog. There's a whole lot more to it, if you want to really do it, right?
 
<strong>Lindsey Brown ** 55:36
Yeah, and it's all about relationships, right? So kind of how you were talking about earlier, how do we stop and communicate? How do we stop and listen? It's a place that I've gotten to where maybe it was a light bulb, right, where I was like, Oh, this is all about relationship and how people feel and how they feel when they're actually talking to me and communicating. And that's at, you know, extra work in your home life, necessarily, and to be open to having those conversations and not just trying to have everything go your way. But listen to the why behind, yeah,
 
</strong>Michael Hingson ** 56:13
yeah. And the why behind is like with a dog, just as much. Why? What is the dog saying and why? Because they're they're talking all the time, and it doesn't necessarily mean with a bark, right? But, but they're talking, so we need to have a conversation with your fiance. That's all.
 
<strong>Lindsey Brown ** 56:34
We'll set up another meeting. Yeah,
 
</strong>Michael Hingson ** 56:36
well, we should do that. So do you think that in the world, we're getting better, really, at talking about mental health. Or have we, have we made significant progress, or a little bit of progress? I think we have,
 
<strong>Lindsey Brown ** 56:52
um, even in my friend group, necessarily, or even with my dad, necessarily, he said to me before, and my dad is culturally Costa Ricans, you know, aren't going to talk about their feelings and necessarily, you know what traumas maybe they had. And he said to me for he said, Well, maybe I experienced a little bit of anxiety, and in my mind, I said, Well, you think, but it's that place when you hear somebody else talking about it, it opens you up to think about, huh? Not a me too situation, right? But it's maybe I, maybe I am experiencing that, or because one in five people experiencing mental health condition, right? So if it's not you, it's somebody that you know, and it's not saying, then you have to raise your hand and say, Well, I I experienced depression, or I have anxiety, me too. No, but it's a place that you know how to support that person. You know how to listen to maybe what their plight is, and your friend who may experience depression, and you're like, I don't know how to help them. I just see them in bed being sick, right? But no, actually, hey, well, how can I actually be a support system to you? Obviously, I may not understand, but I can give you empathy. I can be here for you. I think the pandemic definitely changed that conversation, and more people are open to it. And
 
</strong>Michael Hingson ** 58:10
you think that's going to continue? I
 
<strong>Lindsey Brown ** 58:14
do think it's going to continue. It's something that you can't turn off, necessarily. It's the same place where you talk about the intersection of culture and identity in America, necessarily, the conversation is there. It's not going to be turned off. We're going to continue to have the conversation, and we're going to change people's lives that way by having these conversations. Got it.
 
</strong>Michael Hingson ** 58:36
How do you protect or how does one protect their mental health?
 
<strong>Lindsey Brown ** 58:42
I mean, I go back to having your mental health toolkit, your self care toolkit, of what makes you feel good inside, what brings you back to peace, what makes you feel good, and you know in yourself when you're like, uh, if I do my five minute meditation in the morning, or I have my cup of coffee in the morning or at night I do my skincare routine. What brings you back to peace is a big thing. Saying no, no, respectfully, like I wouldn't necessarily send an email to your boss and no, but necessarily having those conversations and maybe explaining your boundaries and maybe, you know, creating a better work life balance is definitely a place where people can start. It is knowing when you are feeling off, being in tune with your body and making the changes that can actually help you overall.
 
</strong>Michael Hingson ** 59:35
Well, here's the question for Miss social media model. How's that for a start, huh? How do you protect your mental health online? That's getting to, of course, to be a really big thing. I mean, I've, I've, we've, we've seen Congressional investigations where they bring this, the big tech people in, or the social media people in, and. And all that. But ultimately, what can we do to protect our own mental health and the mental health of those around us online? Because we're relying so much online nowadays, which I'm not sure is always as wise as it ought to be, but that's okay.
 
<strong>Lindsey Brown ** 1:00:18
Definitely, for me, it was learning that social media is a tool, right? So a lot of times, you feel that you're connected to social media, and it is something that you just have to be a part of. It's a tool. So necessarily following accounts that you like, what makes you feel good? You don't have to follow anyone on social media that you don't want to follow. Taking time away from social media. I know that's, you know, different for someone who's a social media manager, but if I'm spending all day on social media and I I'm overwhelmed, well, the last thing I need to do when I get off work is then to open up social media and, as I call it, Doom, scrolling or inactively participating, right? Because then I'm not even paying attention to maybe the curated post or the things that my friends are sharing. I'm just scrolling because I wanted something to do. Well, how about then putting the phone down, either finding a book, doing something that is off the phone. So when you are on social media, actively engaging, finding things that necessarily, for me, I really like to go experience things in DC, so like, find the things that I want to do in the city that I'm in, to go do things outside of my phone. Yeah, use the phone to find things to do and then go do those things. Look at how long you're online, right? Because that's a tool on most platforms. And you'd be shocked how long you spend time online, like on social media, and you're like, there's been a way I was on here for, you know, five hours. Yeah you were, yeah you were, yeah you were, and you don't realize it, because sometimes I realize with myself, you know, when you're watching, like maybe a show, or you're listening to a podcast or something, and there's that, that ad break, and then you pick for me, I would pick up my phone and I would be scrolling the ad is a minute long. Why can't I just sit there for a minute with my own thoughts? Yeah, why do I have to pick up my phone? And I realized I was doing that. So sometimes I will put my phone out of reach because I don't need my phone right then, I'm not even really looking at anything. I'm just doing it because it's a habit. Or stand up and go get a cookie. Yeah? Like, go, go do something. Like my mommy, she's they're like, Well, you can go do a jumping jack. And I'm like, Mom, I'm not going to get up and do a jumping jack now, but I guess you could, I could, and I got, she's right. I don't need to just be scrolling on my phone. Still right, definitely being noticeable of like our habits, and noticing how you feel when you are on social media. It's totally fine to take a break delete your accounts. It is fine to then unfollow people. And there's also, the cool thing is that on a lot of the platforms, either you can either hide people. So let's say you have a friend, right? And your friend is, I don't know, experiencing something that doesn't make you feel great, even though it's great in their life, you don't really want to unfollow them, because then they're like, no, what are you doing? But you can hide their stuff and they have no idea, but it makes you feel better. And then you can actually talk with them about anything else but that one thing they're going through, right? Yeah. You can actually hide keywords. So if you are triggered by certain things, you can go in your settings and turn that off so you're not seeing those things. There's comments don't come in, or those words don't come in through your comments. I know on Tiktok, you can refresh your for you page. So sometimes, if you're going, let's say I, I'll call it down a dark hole, down a topic, and you realize, you know what, it's probably not great for me to actually still be going down this rabbit hole. A lot of times, the algorithm will think, oh, but you like this content because you spent five hours that day diving into the content. So we're going to keep giving it to you. Yeah, great thing on Tiktok is that then you can refresh it so it resets the whole out your algorithm. The algorithm Never knew that you actually like that topic. There
 
</strong>Michael Hingson ** 1:04:20
you go. Now, if you living in DC really want an adventure the day before Thanksgiving, Wednesday night, go down to Dupont Circle, and at four in the afternoon, leave Dupont Circle and travel to Baltimore, Maryland and see how long it takes you. I did that I had to do. I was went and visited some friends, and I was working at the time in an office in Dupont Circle, and it took three hours, including a long time on the beltway, and there were no accidents. It's just that it was the day before Thanksgiving. What an adventure. Yes, but I was with someone, and we had a chance to talk. But if you really want an adventure, it reminded me so much of Los Angeles traffic. But you know, it's pretty cool.
 
<strong>Lindsey Brown ** 1:05:10
Yeah, how is mental health after that? Right?
 
</strong>Michael Hingson ** 1:05:13
I wasn't driving. I was fine. Oh, you were great. Then I was well, actually, my friend Denise, who was driving me, wasn't really bad either. We expected it, so it gave us a chance to talk and catch up. Her husband was at at their house waiting for us, and I was going to their house for dinner and staying the night and so on. So it really wasn't bad. We expected the traffic, and we knew what we were going to get, so we we did fine.
 
<strong>Lindsey Brown ** 1:05:42
That's actually a good way to think about it, because if you know what's going coming ahead, yeah, then you, you're already in that mindset of, oh, it's probably going to, it's, it's the Wednesday before Thanksgiving. We're going to be in this car for a long time. Yeah. Oh, what the heck we'll live that is true. Well,
 
</strong>Michael Hingson ** 1:05:59
if people want to reach out to you and learn more about some of this, or learn more about Nami and so on, how do we do that? Definitely.
 
<strong>Lindsey Brown ** 1:06:08
You can go to <a href="http://nami.org" rel="nofollow">nami.org</a> where all our resources are. There, you can find a local affiliate, N, A M, I n, a n, a m, <a href="http://i.org" rel="nofollow">i.org</a> right? And you can find all our social media handlers. There. You can find me on Instagram and LinkedIn, under Lindsay Gene, G, E, N, E, and yeah, if you ever have a question about social media marketing, if you want to talk about your mental health, necessarily, you're looking for resources, feel free to reach out.
 
</strong>Michael Hingson ** 1:06:39
Well, there you go. And I hope people will reach out and continue the conversation that we got to start today. And I want to thank you for being here, and I want to thank you all for being with us. Lindsay has certainly given us a lot to think about, and I think that we had a good discussion about a very important topic. So please don't let the discussion die. Keep it going and be with your friends and help your friends and let them help you and improve our mental health all over there's no reason not to do it. We're the only ones who ultimately can deal with our mental health, but we can certainly use all the support and guidance and wisdom we can get from the rest of the world, in the universe, I hope everyone will do it. I'd love to hear from you. If you have any thoughts about today, please feel free to email me at Michael H. I@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is m, I C, H, A, E, L, H, I N, G, S O <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, we didn't even talk with with Lindsay about the fact that I met Lindsay through our, one of our nonprofit manager partners, Sheldon Lewis, because they're they're learning about accessibe, which is really pretty cool. Artificial Intelligence rules, once again, at least to a degree, and the Internet can be a great way to screw up your mental health. And so I'm waiting for somebody to tell us that accessibe helped their mental health, but I'll leave that to you to let us know. Lindsay will do, but I want to thank you all again. Please give us a five star rating wherever you're listening to us. We really appreciate it, and please give us your opinions and Lindsay for you and anyone listening. If you have any thoughts about anyone else who ought to be a guest on unstoppable mindset, please let us know. Feel free to email me. Love to hear from you and get your thoughts, and we always are looking to meet new friends. So once again, Lindsay, I just want to thank you for being with us, and thanks for for all your time and the wisdom that you shared with us on unstoppable mindset. Thank
 
1:08:54
you for having me.
 
**Michael Hingson ** 1:08:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Social Media Expert and Model with Lindsey Brown</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d21af7f3-8150-411d-90e2-3735e04f0ffb.mp3?source=rss&amp;ext=asset.mp3" length="102333326" type="audio/mpeg" />
<itunes:episode>269</itunes:episode>
</item>
<item><title>Episode 268 – Unstoppable Board Chair and CEO with Chris Jamroz</title>
<guid isPermaLink="false">https://pinecast.com/guid/8b27318c-eba6-45fe-9124-12ccd85a1f66</guid>
<pubDate>Fri, 20 Sep 2024 11:00:58 -0000</pubDate>

<itunes:duration>01:02:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/04cab398-8472-4bf5-8a90-cfc2360eedc2/UM268-Chris_Jamroz-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Chris Jamroz is the CEO and chair of the board of Roadrunner, a less than truck load, (LTL) trucking company. You get to learn, as I did, all about this industry as described by a fascinating man who clearly understands leadership and how to build companies as he did with Roadrunner and other companies before his current one. Chris was born in Polland. Throughout his life he also has lived in France, England, Canada and now he calls the United States home. Chris tells us that he greatly values the American way of life and finds that here he, and the rest of us, can exercise our entrepreneurial spirit like nowhere else in the world.
 
As I said, we get to learn about the trucking industry with Chris. He also talks about the economy in general including discussing the forces that lead to events such as recessions and successes. Chris and I even discuss AI and how it will in some ways affect his industry.
 
Chris is quite a thought-provoking individual. I learned a lot not only about his industry, but I gained knowledge about management and leadership. I think you too will value greatly from listening to our conversation.
 
<strong>About the Guest:</strong>
 
Chris Jamroz is the Executive Chairman of the Board and CEO at Roadrunner. Chris is a highly experienced executive focused on creating shareholder value through active executive management of portfolio companies in transportation, logistics and cyber security. Chris has made great contributions to the open office environment and culture at Roadrunner. 
 
Previously, Chris served as the Executive Chairman of the Board and CEO at Ascent, a privately-owned freight forwarding and domestic brokerage services provider. Chris has led the transformative investment in GlobalX (TSXV: JET), a full-service passenger and cargo airline headquartered in Miami, FL. He is the founding partner of LyonIX Holdings LLC, a specialty investment, equipment leasing and direct operations private fund.
 
Before coming to Roadrunner, Chris served in executive roles at Emergent Cold, STG Logistics, and Garda Cash Logistics. He also serves as Governor of the Royal Ontario Museum (‘ROM’), Canada’s largest museum. Chris is a lifelong advocate of education, promoting diversity, equity &amp; inclusion, and mentorship. Chris has been a tenured mentor to students at Schulich School of Business. He holds a BA in Business Studies with First Class Honors (Summa Cum Laude) from Birmingham City University in the UK as well as an MBA with Distinction from York University in Canada.
 
<strong>Ways to connect with Chris:</strong>
 
LinkedIn <a href="https://www.linkedin.com/in/christopherjamroz" rel="nofollow">linkedin.com/in/christopherjamroz</a>
Contact email <a href="mailto:chris.jamroz@rrts.com" rel="nofollow">chris.jamroz@rrts.com</a>
Roadrunner Company Website <a href="http://www.RoadrunnerLTL.com" rel="nofollow">www.RoadrunnerLTL.com</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi everyone, and once again, welcome to unstoppable mindset. We get to interview, well, not interview, because it's the conversation, of course, but we get to talk with Chris Jamroz, who is the executive chair and the board and CEO of Roadrunner. Ah, Chris, it must be lonely at the top,
 
<strong>Chris Jamroz ** 01:43
but it's Thank you for having me, Michael and to keep my company.
 
</strong>Michael Hingson ** 01:49
There you go. Well, we're really glad that you're here, and I'm glad that we have a chance to visit. It's been a while in coming. I know you've been pretty busy. We we originally chatted last December, but now we get to do it, and that's fine. So I'm really appreciative of your time, and this is all about you and talking about being unstoppable and so on, and so to start that, why don't you tell me a little bit of kind of, maybe, about the early Chris growing up and all that sort of stuff.
 
<strong>Chris Jamroz ** 02:21
So little Chris was born in Poland, behind the at that time the Iron Curtain under the socialist regime dominated by the Soviets. And little Chris spent his childhood dreaming of playing with real cars and dreaming of having a vehicle, which was a luxurious scarcity back then in that part of the world, and and looking through the Disney Disney movies, I learned a lot about Road Runner, so little that I knew that 40 years later, Road Runner will die be part of my path. But that journey has taken me through being a farmhand in France, a student in England, a banker in Canada, all the way to be an honest operator in the United States, when I finally make my way over to this greatest country on Earth,
 
</strong>Michael Hingson ** 03:19
well, and I agree it's the greatest country, and I hope we continue to do great things. I know we're working at it, and sometimes we all tend to take some missteps, but it all balances in the end. And I think that's one of the neat things about democracy, and I'm sure you have a lot of thoughts about that, as opposed to what life was like in the Iron Curtain,
 
<strong>Chris Jamroz ** 03:42
I certainly do. And while we do have our challenges here, and they are undeniable, the spirit of American people is the force to be reckoned with, and one of the most inspirational forces I've ever encountered my life.
 
</strong>Michael Hingson ** 03:56
There's a lot of creativity here, and it shows and it continues to advance, and I'm sure that it will, least, that's my belief in the in the whole system, which is cool well, so you have been in a variety of countries, and I'm sort of curious, having had experience in Everything from Poland through France and England and Canada. And here, how would you come other than the country and the politics? How would you compare life in in those different countries? And what did it teach you?
 
<strong>Chris Jamroz ** 04:34
I think, listen every every country has the unique history and culture and customs. Which argument wants life experiences when you have a chance to immerse yourself and in the local context, and if you do it truthfully, and not necessarily from a tourist vantage point, but as a as a person who tried to fit into the society. And performs, you know, a function or role, or whatever that may be. I think that that enriches one's lives. At the end of the day, you know, when you think about history, these two are all men and women brave enough to board, you know, ships and embark on a voyage to an unknown. We're willing to cut ties with everything they've ever known and the history and legacy and potential prosecution and all those things that may have not been kind to them or they were escaping from and come to North America and make the United States their home and start fresh. And what I do love about that the nation that now I call home, is that unstoppable force of entrepreneurialism, resourcefulness, resilience, that truly burning desire to accomplish something remarkable with with your life. And that's I've never experienced that anywhere else in the world.
 
</strong>Michael Hingson ** 06:01
I've been blessed since escaping from the World Trade Center back on September 11. I've been blessed to be able to travel to a variety of countries and speak and one of the things that I very much enjoy is experiencing different cultures and different attitudes. And sometimes I may not necessarily agree with them, but it isn't about agreement. It's really about understanding and broadening one's horizons and understanding. And I think it's so important to be able to do that, to really understand where various people come from and how they live and what they do. And you know, even in the US, it is such a large country that the way you experience life in Florida or West Virginia is different than what we experience in California. And it is not to say that one way is better or worse than another. It's just all part of the same country. And what's wonderful is to see all of it meld together
 
<strong>Chris Jamroz ** 07:01
Absolutely, absolutely, and it's,
 
</strong>Michael Hingson ** 07:04
and it's so much fun to be able to do that, but you said that you originally learned about Road Runner a long time ago. And how did that happen? Or what, what did you learn? Or how did you experience Road Runner years ago?
 
<strong>Chris Jamroz ** 07:17
Oh, that was, I was just being a little bit joking of watching Disney cartoons, and you know, got
 
</strong>Michael Hingson ** 07:24
it? Okay? Wiley Coyote. As I said, there you go. Wiley
 
<strong>Chris Jamroz ** 07:28
Coyote, but later that, I knew that would become such an important part of my adult life.
 
</strong>Michael Hingson ** 07:33
So do you find Wile E Coyote creeping up every so often today we
 
<strong>Chris Jamroz ** 07:38
do have we divided teams between Wiley coyotes and Roadrunners, and we have a contest and and a very healthy rivalry going between the two groups and, but it is, you know, it is nice to have something that is so embedded, and an industry culture and the name is so well known, and, and we Finding, and I think we found a way back to the original glory days of the beginning and the excitement and that kind of youthful and youthful excitement about our brand, which is a delight to me right now.
 
</strong>Michael Hingson ** 08:16
I suppose one of the advantages of watching Roadrunner years ago in another country, is that, since it was really a cartoon with very little, if any, talking, it was easy to show without having to worry about translators.
 
<strong>Chris Jamroz ** 08:32
But there's, there's a lot of lessons from that Michael to think about sure that that little, that little bugger, was resilient, and, oh, he was absent, and there's, there's a lot of valuable lessons to never let, never let the circumstances get you down, and always find a way to come back on top.
 
</strong>Michael Hingson ** 08:50
And no matter which Acme Company Wiley Coyote went to to get something that never worked, correct. I was in Montreal once, and turned on the TV. It was late morning, and there I was listening to the Flintstones in French, which didn't help me a lot, not speaking French, but it was fun to to know that the Flintstones are in different languages. Yeah,
 
<strong>Chris Jamroz ** 09:17
that's true. Our chief operating officer Hey, it's from Montreal, and he's now, obviously stateside, but there's and now we've, since we've opened service to the French Province of Canada, we maintain those links, and it's very interesting when we encounter French language in our daily emails and communications, it just gives us the the indication of the the fastness of the culture and and the customs across even this North American continent that we share, which
 
</strong>Michael Hingson ** 09:50
is really cool. I was in British Columbia in early October of 2001 I had been invited up to. Because people heard about my story, and I went to a guide dog organization that asked me to come and speak. And we got there on Saturday, and the next day, we were down in the hotel restaurant having breakfast when the news hit the TV screens that the United States had invaded Afghanistan. What a strange feeling to be, not only away from home, but in a foreign country, when our country was responding as they did, and invaded Afghanistan because of september 11, it was, it was a strange feeling. But at the same time, people were so supportive, which was a wonderful feeling, and mostly that was the case. There were a few people who said, well, America got what they deserve, and they were really shut down pretty quickly around Canada.
 
<strong>Chris Jamroz ** 10:53
That's correct, that's correct. Yeah. That was a very special time in our show history,
 
</strong>Michael Hingson ** 10:58
yeah, yeah, it was and it was strange we when we were at the airport in Newark getting ready to fly across country to Canada. It was Saturday, and the airport was pretty empty, and as my wife said, it's strange to see these 18 year olds with machine guns strapped to their bodies patrolling the airport and And nevertheless, it was, it was an interesting time. Well,
 
<strong>Chris Jamroz ** 11:31
strange to us here is actually a common occurrence, and yeah, many places around the globe to see those young men and women patrol airports and train stations with machine guides ready to be deployed
 
</strong>Michael Hingson ** 11:43
well, and as my wife said, The problem is these kids probably don't even look old enough to know how to really work the gun, but I'm sure they did, but it was, it was an interesting time, and it's unfortunate that we, we all had to experience that, but that's kind of the nature of The world? Well, tell me a little about Roadrunner, what it is, what it does, and so on, how you got involved, rather than through the Wiley Coyote.
 
<strong>Chris Jamroz ** 12:09
That's right. But Roadrunner originally was built as a metro to Metro, direct transportation, trucking service in the sub market referred to as less than truckload, so called the LTL. And what it means is that within you know, when you see a semi tractor, you know, speeding down and very hopefully observing the speed limit, usually about 90% of the market. When you look at those, those trucks, they are full truckloads, or referring an industry as truckloads, it's TL, TL and truckload means that all the contents, all the freight contained within the space of that trailer, is destined to one shipper. And shipper is the term we use for customers here interchangeably. So Lt. The difference of LTL is that within that same trailer, same 53 foot long trailer, you have freight for a lot of different shippers, and LTL is the sub segment of the broader trucking dedicated to service those customers who do not have the need or cannot necessarily afford the cost of chartering the whole trailer, and that may not have any specific need to for that kind of space, and they utilize pallet positions within that trailer to transport the freight from point A to point B. That accounts for about 10% to 20% depending on who you talk to of the overall market, and it's and Roadrunner became an expert and a specialist in taking loads directly across the continent from it started in Milwaukee, in Cudahy, Wisconsin, and Shooting loads directly to America's southwest to, you know, and back that's obviously was linked to the port activity and intake in intake freight input point from Los Angeles and Long Beach ports. But he became an expert, and over time, the different management teams and different constituency of shareholders embarked on a strategy of growing it across different modes and a lot of things, and it became bit of a problematic story for the last four years. We We spend a concerted amount of time and discipline effort to unwind those those layers and bring it back to the specialist metro to Metro, long haul, specialist tracking service, which has kind of helped us resume our path to sustainability and excellence.
 
</strong>Michael Hingson ** 14:52
Is there a lot of competition for well among LTL companies? Yeah.
 
<strong>Chris Jamroz ** 15:01
I think there's a fair degree or healthy competition among them. It's, it's a fairly limited market of players. It's, I came up through my, through my experience in LTL, I I've coined this phrase that LTL stands for, less than likely to go perfect. It's, you know, despite the fact that you think it's a pretty simplistic concept of picking up the palette in in Philadelphia and delivering it in Dallas, it's actually an extraordinary complex and difficult to execute service, and from a perspective of being on time, of not losing, not damaging, the freight and trust to you. And obviously do it in a sort of in a fairly compressed timeline. So it is, it is a very specialist place. It's very different from what I mentioned, about 80% of the market, which is the truckload market, which is, you know that, you know, full trailers picked up from pay B, they just go to to the destination. This one is a consolidation play. There's, there's different touch points. It's a very complex so while the competition is very healthy, it's a good competition because it's sort of a tide that raises all the bonuses. These are very high quality providers, and as we compete, our customers win,
 
</strong>Michael Hingson ** 16:29
yeah, which is kind of important, and as long as everybody recognizes that it makes perfect sense that it ought to be that way. Why are what makes Road Runner kind of unique, or what sets it apart from other companies.
 
<strong>Chris Jamroz ** 16:42
What it said that we specialize in doing that one thing, which is taking loads directly and connecting a very far apart points across the United States, Canada in increasing Mexico direct. So a lot of large, large carriers or trucking companies have a very densely populated terminals, and they've, you know, they may have in excess of 300 terminals in the United States alone. What they do is they like very much, like an airline. They created a sophisticated hub and spoke system where the shuttle service connects the entire network. So for example, the freight from picked up from Long Beach destined to a planner may go through five different hubs as the network is designed. The problem with that is that every time you have to go into an LTL trailer, that means the forklift drives inside, lifts the pallet, needs to take it out, then take the cross to CrossTalk, puts in another trailer that's going to be destined to the next point and stop on the way. Damage happens, loss happens, and time is wasted, just and time is wasted. So what we do is we only have 36 terminals, but we we're in major metro, Metro, Metro to Metro connectivity. I always say that if you have a professional sports team, ideally a good one, and you we're going to have a terminal there in those settings, and we use our team drivers, and we just just shoot those votes straight across. So we compress the time that it takes to traverse the distance, and we eliminate those points of rehandling of powers and freight and greatly reduced the risk of loss, the risk of damage, etc.
 
</strong>Michael Hingson ** 18:48
And presumably, as part of that, you are very creative in scheduling, so that when you take a load somewhere and you get to the final destination, you also have other material to pick up, to go back or to go elsewhere, so you don't leave trucks idle very often,
 
<strong>Chris Jamroz ** 19:06
correct. So that's that's the art and the science of network design. Yeah, the way we execute it. We obviously have tremendous amount of data analytics and algorithmic tools to help us route this way, because at the same time, not just the trucks sitting idle, but the drivers don't like, you know, drivers like to drive, because when they drive, they make money, yeah, and that's we are very good at keeping them on the road and making money.
 
</strong>Michael Hingson ** 19:38
So what got you started in deciding to be part of Road Runner and and working up through the system to get where you are.
 
<strong>Chris Jamroz ** 19:47
You know, over the last two decades, I've become a sort of a specialist in unlocking trapped value in logistics companies across all modes of supply chain, globally and Road Runner. Certainly one platform with very severe challenges and and I really loved the story. I was completely taken by the strength and of and the resilience of its people. And I really thought it's an incredible opportunity to orchestrate a turnaround like no other in the trucking industry. And while it may sound a little bit arrogant, it's not meant to be. But you know, as I've heard it from equity analysts and bankers, many, many trucking companies have attempted turnaround and restructuring, and very few ever made it. There was a time when Old Dominion road lawyers, which is one of the best, arguably the best LTL carrier in the nation, they used to suffer from terrible reputation. And I remember they were called the referred to as the old smelly onion. Today it's a gold standard for all of us in this business to aspire to. But there was a time in the 90s when they suffered greatly and they orchestrated a spectacular turnaround. And there were there were some others as well, but road run in recent history is definitely the most spectacular comeback in that space.
 
</strong>Michael Hingson ** 21:21
Well, it obviously, in part, has to do with being very creative and figuring out ways to do exactly what you do, which is to get material from one place to another, minimum of any transfer from one truck to another, because you're right that can cause a lot of damage, and it does take a lot of time, and I'm sure that the result of that is that drivers appreciate it as well.
 
<strong>Chris Jamroz ** 21:46
Drivers do. Drivers are, you know, hardworking people. It's tough to think when, when I do about more a group of of the more patriotic pillars of our society. Drivers are a true American entrepreneurs, and we pride ourselves in empowering them and putting them in business and helping them build their own businesses. And we have, you know, so many success stories that filled our hearts with pride. But at the end of the day, drivers stay and drivers support carrier that helps them make money, that means, helps them busy, stay them enrolled, gives them good loads. And we have become, you know, we've kind of prioritized this as our core competence.
 
</strong>Michael Hingson ** 22:32
So with all of that, how was it during the whole period of covid? Because, of course, a lot of things happened. A lot of things shut down, and a lot of things changed because of covid. How did all that affect Roadrunner and what you do, and how did you all come out of it?
 
<strong>Chris Jamroz ** 22:53
We certainly, we kind of started the restructuring, and literally in the beginning of March, which was in 2020 which was like two weeks before the entire country shut down. So obviously that made it for a very interesting time in our life. But Trucking is such an essential service, it never stopped, right? Without trucking, nothing gets delivered. You cannot do anything. It's probably next to the sanitation services, I think, the most critical part of American or any economy for that matter. And so we worked, we worked interruptly through the pandemic. We were very focused on rebuilding our business and fixing our operations so everything that was happening external to our business were kind of very much in our peripheral vision, because we had so much work to fix our business from inside out, and that kind of kept us busy for for pretty much the next two and a half years.
 
</strong>Michael Hingson ** 23:58
So covid was kind of a good impetus and an excuse to to do the things that you you knew you kind of needed to do anyway. It
 
<strong>Chris Jamroz ** 24:06
was a good it was a good time, because we would have had to do it anyway. But the people were so distracted by, obviously, the stress of of the situation, that kind of took the focus completely away from what we were, what we needed to do. And I think that was a blessing.
 
</strong>Michael Hingson ** 24:25
Several um, weeks ago, I had the opportunity to chat with a gentleman named Glenn Gao, who lives in Northern California, who's a business leader coach, and he promotes the whole concept of AI and specifically managers using AI to help create ideas to improve what they do and to improve their companies and so on. But one of the discussions we had, um, and he and he said something very interesting during the discussion. But one of the discussions we had was how AI is going to affect. People as we go forward, and one of his positions was artificial intelligence, and all the things that are going on with AI doesn't eliminate jobs. Rather, people eliminate jobs because either they they find that they can do things cheaper, but they're they're not really doing themselves any good by doing that, because what AI should really do is where relevant help redefine jobs. And one of the things that we talked about was exactly the whole concept of truck drivers, when AI and autonomous vehicles come more into existence, what will happen to truck drivers? And his point was, even if you let a vehicle operate autonomously and it's completely safe, what that really should do is not to require a driver to not be in a truck anymore, but rather, you find other responsibilities and other things for the driver to do while monitoring the Driving of the vehicle no matter how safe it is. And so that that prompts the question, what do you think about the whole issue of autonomous vehicles and AI, and where you think that might might go over time? Because I tend to agree with Glenn, it shouldn't eliminate jobs. It may cause some expansion or redefining of jobs, but not elimination. Yeah.
 
<strong>Chris Jamroz ** 26:21
I think, listen, this is a, obviously a topic that could take a day, and everybody has no yeah. I always, I always love watching those clips from the news, yeah, news from the 1990s when the first the internet, the World Wide Web, was introduced, and people kind of speculating with it, if it's going to, you know, mean anything you want to. You don't want to be that guy who voices an opinion that gets recorded, and 20 years later your kids get to see it. What you know, What a dumb Damas your dad may have been. This is, this is one of those. So I have a very specific view on this. I, you know, I always kind of think that are certain tools that I invented that help things, and some of them were very useful and don't necessarily make the life easier. An example for that is a vacuum cleaner. You know, when I, when I was born, the vacuum cleaner was still a novelty and not particularly a widely think what was happening that once a year the entire Thai family would gather to take one or two rugs that that were present. Now, take them outside, clean them, usually in the snow, because I was thinking, and come back and just enjoy the freshness for the next year. Now the vacuum cleaner comes a genius invention. Genius invention. What do we do? You know, if my mom would have her way, I would be vacuum cleaning every day, just instead of a once a thing. I have a hobby now that every time my mom is a pond to one thing, I'd better get on that and get it clean. So did it really save us? I don't know, but definitely it's full invention, AI broadly, I think has has an immense impact on our lives, to the to the extent that I don't think anybody can even appreciate right now, in terms of the logistics business, I actually think there's very limited impact of what AI can do. And this is a sort of, and this is very humble opinion, after, you know, spending the two decades and fixing different supply chain businesses, and it's just the unpredictability, the the size of these, you know, statistically viable data samples, the the the the patterns of different outcomes is just impossible to scale and up until you can lift A pallet from Portland and and it can traverse in Metaverse to Chicago. You still need a truck, you still need a forklift, you still need someone to oversee this, right? So definitely impact on jobs and logistics, I'd say minimum. I think basically, maybe quality, the quality of service, perhaps we're using machine learning and AI algorithmic methodologies in our static load plan, which basically means routing the freight the best possible way. But at the same time, it's not an infinite benefit game. At the end of the day, you have a night 10 corridor and you have a truck that can traverse as the speed limit. And what is the best case? It's just there's very limited outcomes to the upside here. So I think the AI in terms of the, you know, in terms of the logistics space, will have probably the most commute. It effects of across the board, if I think about it, and definitely as I'm looking forward to the marginal benefits, I don't see it as a particular needle mover for us here. Well,
 
</strong>Michael Hingson ** 30:13
as I said, even if you could completely automate a vehicle so that it could drive itself, and that's fine. I still say that ultimately, I would never want to remove the driver from the vehicle, but rather give the driver other things to do to help the company. And they're the creative people will figure that out, and I think that there is no way that it should eliminate jobs. It's ridiculous to think that it's supposed to enhance and I think that there are ways that it will, whether vehicles will really become fully autonomous anytime in the near or intermediate future, at least, is is open to conjecture. But I I don't like the idea of, well, it's going to eliminate jobs. I don't believe that that's true. And I think that's what you're saying as well, and it makes sense.
 
<strong>Chris Jamroz ** 31:07
Yes, yeah. Well,
 
</strong>Michael Hingson ** 31:09
so in terms of shipping and logistics, what does, if you will, shipping and logistics indicate about kind of the broader economy, because it's certainly listening to what you said earlier. It continued during the pandemic, and I guess that means economy continues. But in general, just the whole industry. How does that affect or fit into the whole issue of the economy, and what your industry does for the economy?
 
<strong>Chris Jamroz ** 31:41
So you know, the American economy, every economy has a different mix of drivers, right? The American economy is a consumer driven economy, right? A percent of the GDP is driven by the discretionary consumer spend. So everything that you and I go and, you know, whether we go to a restaurant or go to the, you know, go to a wonderful vacation spot and buy it, you know, a plane ticket and book a hotel. All those kind of things make a difference. And obviously our discretionary shopping habits, that's critical. LTL is very much driven, you know, the entire supply chain accounts for 8% of American GDP. So it's not insignificant, and it is a sort of a barometer of activity. The broader, the broader trucking index could be an indication of of many drivers in common with this, whether that's industrial out of gage, project driven infrastructure investments by, you know, oil and gas sectors, or public works, or earth moving projects, you have all this kind of interaction with LTL is predominantly linked to e commerce near shoring and a little bit to the Import activity that when we have goods imported, they enter United States either through the port of New Jersey, New York or Long Beach, Los Angeles, and obviously Seattle, Tacoma or Charleston and Houston have all these kind of different entry points and and we monitor this. So we definitely are continued to be in a third year of recession, or this, you know, the tail end of the second year of recession, a freight recession. That is where the the volume of shipments have been dramatically, muted, dramatically, and then we continue to see the excess capacity, the full truckloads that I spoke about earlier, they hurting the most from the truckers. LTL is a fairly protected niche, and again, e commerce, which is still alive and healthy near shore, obviously growing in abundance and significance. That's also helping and so those the LTO is a little bit insulated from their role, and I wouldn't, and it's never particularly good or more reliable, most reliable gage of American economy or its health, the truckload is probably in other modes of trucking are more indicative, I would say. But again, you know we can, you know this was, you know what we experienced in 2021 and beginning of 2022 which was unprecedented peak and that benefited all people in supply chain, that obviously has been a peak in a cyclical business. And no matter what you call it, the transportation business are commodity businesses. And commodity businesses cycle, and some of the modes within that sector cycle more violently than others. And and we are at the trough of that cycle. And and probably will be here for quite some time, because we see before we see any mean. For recovery.
 
</strong>Michael Hingson ** 35:00
Why is there such a upright recession right now?
 
<strong>Chris Jamroz ** 35:06
What has happened is, if you remember that, there's couple of things, number one, at any cycle, at the peak of a cycle, a lot of people make decisions, and there's this unimpeachable view of self, intellect among them, among some of the decision makers who think, Okay, this time will be different, and this time, we won't let this slip. And there are decisions made at the peak of the cycle that have consequences or carry the consequences through the trough. Those decisions in our industry usually impact capacity, such as the number of new orders for trucks and trailers and terminal expansion when, when you look at this never, ever before in the history of mankind, more tractors, trailers and terminals have been commissioned or ordered than it were in 2021 and 2022 all These orders are now coming, then, creating unprecedented capacity. And now mind you, 2020, and 2021. Tested, you know, tested our ability to function without the ability to interact with each other. So you remember, we all remember, everybody was stocking up on just about any house, good supplies, you know, toilet paper, Clorox and disinfectants and just about anything, and the volume was just that no matter how much capacity you had, you you didn't have enough to satisfy the thirst of the consumer back in those days. So people made a lot of decisions. Most profound were those of ocean shippers who commissioned more supermax container ships than ever, ever in the history of the planet. And all these ships are being launched right now in the second world so soon in the second part of 2024 never before we had such a non swap of new supply in the notion, which obviously collapsed the pricing and in an ocean market. And that has a domino effect through, you know, starts with an ocean, because everything comes from China, Indonesia, India, Vietnam. Nothing comes from, you know, nothing comes from, you know, from the American Midwest anymore to meaningful thing now, thankfully, that's been offset by those near showing trends and the resurgence of Mexico and infrastructure investment in manufacturing on this continent, which is phenomenal. But you know, you had that, that onslaught of capacity and carried from ocean ships through through train cars, through tractor trailers, through new terminals, and, you know, they're just, you know, we, we didn't stay at that peak. You didn't, you know you're not. You don't have a three month supply of paper towels in your cupboard, probably today. And those trends reversed, and they kind of reverted to more historical median. So we went to the median shipping, not not anything dramatic, but we overbuilt capacity to to to support an abnormal volume demand. So you have this, you know, you have anybody who could have a truck, you could became an instant billionaire, right? If you could commit a thing, and you could drive the truck and take somebody's cargo shipment from it from one point to another. You're in business, and you're doing extremely well. And then that, you know, at the same time, the government stimulus, the low, super low interest rate, the financing, those, those things you picked for nearly nothing in terms of financing costs, and those covid leases are still in place. So we have a bit of a delayed effect of people exiting the industry, which is a normal thing in a down cycle, and it's prolonged, because the cost of the equipment is a lot cheaper than ever before in the history of economic cycle. So you have this prolonged exits which have not rationalized the supply demand equation. You have those very committed, serious infrastructure investment in terminals and expanding the infrastructure for handling exuberant amount of freight in this in this country, and that kind of makes it for a fairly miserable outcome for for those who try to make a living in transportation.
 
</strong>Michael Hingson ** 39:29
Do you think that there are things that we could have done to prevent what happened? Because it's it seems to me that it is a cycle, but at the same time, how could we have avoided it, given what happened in the pandemic and everybody was stocking up and so on, how could we have avoided doing exactly the thing that occurred, which now leads to the recession in this industry? And I'd be also curious to see if you think that that's going to spread. Further to the rest of the economy. But how could we have avoided it? Or could we have,
 
<strong>Chris Jamroz ** 40:06
I don't think so. Now you'd have to convince people to hate making money, and that's that's a tough thing, because at the peak of the cycle, every incremental capacity you know delivers extraordinary monetary benefit. So you would, you would have to ask for restraint and discipline. That is, is not natural to us, a natural to us as humans, and definitely not part of the American, American fabric, which is obviously opportunist, opportunism and entrepreneurialism. So, and it's there's a history of that every unprecedented event, if you go back in history, tend to occur every six to seven years. We have that unprecedented event of of a of a decline in the trough that that one can fully expect we in the decade the smarter people. I mean, that's that's sort of a South tyling Kong. But you know it when, in our business, we really reserved a lot of cash in 2020, and 2021, and I directed all of my management teams to just prepare for inevitable recession and entering entering with a high, you know, high reserves of of cash helps you through the town cycle. People who have leveraged themselves to the tilt and the pursuit of getting access to that capacity can deploy to earning, earning activities, have found themselves disappointed and and at the point of, you know, difficulty or despair at times, and many of them have since exited the industry or the business and all together. But it's not a it's not, I don't think it's avoidable. It's a cyclicality of commodity businesses, a lot of businesses, go through cycles. Oil and Gas is a violent cycle, ocean shipping, transportation, businesses of all coins, all of them are extraordinary. Link to economic gravitas, and that just, you know that just happens. The question is that, can you make the landing as soft as possible? Well, because you cannot avoid not going down,
 
</strong>Michael Hingson ** 42:18
yeah, which is really the wisdom and the thing that you have to do, we can't prevent it, but at the same time, we, if we are wise, we can prepare for it. And that makes perfect sense, because it's it is one of those things that just too many people just run right into things, and they do things, they just react. We have too many knee jerk reactions without strategizing, and that's part of the problem. So what you did is clearly the way to go, and the hope is that you're predicting enough of the recession and the level of it that that you'll be able to survive it and it won't become too bad.
 
<strong>Chris Jamroz ** 43:02
Yeah. I mean, listen, people at the peak of the cycle have difficulty seeing the cliff. They always try to believe that this time will be different and and it won't end up in tears like every single time beforehand. At the same time, people at the bottom of the cycle can sometimes pass. He passed the doom and gloom of the misery of today. But you know, as Rumi, the poet, says, This shall pass too. Yeah, say, and it's just, you know, you can never predict. And I don't you know, there's just you know all the even you know a broken clock is, is right twice a day, which is one of my favorite sayings, and right if you perpetually predict the negative you one day, you'll be right. If you you know a perpetual optimist, one day, you'll be quoted that you had predicted it. But I don't think there's this ability to put the timing on severity of these swings. What you can do is to do your absolute best to prepare for the cyclicality and inevitability of a of an economic cycle that impacts industry that are commodity industries, and try not to believe your own headlines. That's one of my favorite sayings to the things just when you have this kind of, you know, exuberant confidence in your own ability, but there's always a healthy check in that is, that is required and, and I always tell the management team don't, don't. You know, we very good, but we're not that good, and never, ever believe in your own press releases.
 
</strong>Michael Hingson ** 44:27
Yeah. Well, one of my favorite sayings is, don't worry about the things that you can't control. Focus on what you can and let the rest take care of itself. And you can't control the recession concept or recessions, necessarily, but what you can control is how well you prepare for it, and you think about it far enough in advance or sufficiently that you prepare as well as you can, and that's all you can do.
 
<strong>Chris Jamroz ** 44:52
Yeah, well said.
 
</strong>Michael Hingson ** 44:54
So I assume that right now, rates are cheaper than they have been in the past, and this is a good. Time to ship.
 
<strong>Chris Jamroz ** 45:02
It is a good time to ship. It is a good time to ship, particularly from, from a perspective of past. You know, years of 2020, 2122 and but you know, you don't. You know, the rates are byproduct of capacity and demand, right? It's always, there's the markets are very efficient when they find a market clearing price or rate for any service. The key is that you know, what do we do? Like about the LTL industry, that all the carriers are disciplined, so while everybody, nobody will be reporting record earnings this year, the what we do provides an adequate return on capital to provide for continuity and sustainability of our enterprise. Well,
 
</strong>Michael Hingson ** 45:49
it sounds like that you and what you do with Roadrunner, and I think in other places, have built companies and made them successful. And I think the most important part about that is that you build good teams. How do you do that?
 
<strong>Chris Jamroz ** 46:07
You know, everybody wants to play on the winning team. I've learned that fairly, pretty often, if you want. You know you could be not necessarily the easiest coach or not the kindest general manager of a sports team, but the players who want to join and come and play on the team, if you, if you win in championships and and it's all about the creating the little victories and momentum and creating the positive momentum, because it kind of takes a life of its own. And it's all about velocity of decision making processes. These are sort of a things that when, when I see, when I see organization crippled, you know, by the paralysis by analysis. And they kind of these full of smartest people in the world, but they just cannot make the right decision that they spend endless time through, you know, trying to model different outcomes. You attract top people who believe in the ability to become very effective as leaders, as managers, by combining the intelligence, the talent, the respect for data and analytics, and they empowered to make decisions, and they empowered to make a difference. That, you know, even through my life, you know, I've seen how many changes and the generations that are entering the workforce today are very different in behaviors that even Iowa's. And the contrast is quite stark, but what it is very magnetizing to to them is the ability to be impactful and do something they truly believe in, and do the right thing, and based upon very objective analysis, as opposed to, you know, do it because I say so, or gut based decision making and and so forth. So my teams, my management teams, evolved quite rapidly. You know, the last 1415, years, you know, I've had about probably 90% rotation in 19 million continue to upgrade, and so can people continue to find different paths so they just not good enough as the caliber of challenges I take on increases, but you know, I'm thrilled to see so many incredibly young, young folks on my team doing things that are just almost, you know, I could only describe as inspiring to me.
 
</strong>Michael Hingson ** 48:47
There's something to be said for energy, isn't there?
 
<strong>Chris Jamroz ** 48:51
Oh, energy is key. And from the leadership perspective, you need, you absolutely need credibility. So you need to act with integrity, authenticity. You need to win the respect of the people by fighting alongside with them in the trenches, you know, and being a very high energy leader, I think, is critical, particularly in industry as ours, right. I love the kinetic movement. I love the energy released by by transport and moving and and I lead the way that I would want to see the people around me behave, and I think that's critically important.
 
</strong>Michael Hingson ** 49:33
Yeah, I think there's a lot to be said for the fact that people need to relate to you and to leaders, because if, if they can't relate, if they can't really feel like they're part of the team, then they never will be. And the leaders, the person or the leaders, are the people who need to make that happen.
 
<strong>Chris Jamroz ** 49:57
I agree. I think there are different industries that. That that that aspect that you just mentioned is extremely important, logistics, absolutely. But there are different industries like, think about law firms or hospitals. They doctors don't need to be inspired by leadership. Lawyers need to be inspired by the Management Committee, the excellent professionals, and they operate within their own scope of autonomy, and they phenomenal what they do in logistics. It doesn't work. You could be the most brilliant person in the room. If you do not win the hearts and minds of your fellow teammates, you're not going to get anything done. And that is critical, because, if you and that's why logistics business, particularly those who do extremely well, have leaders, who have, you know, extremely personable, personable with a very high degree of energy. They're not, you know what you would have imagined in the past. You can see and sort of even the if you look in SMP and stock performance and and the shareholder value creation. You those firms who have very passionate, charismatic leadership teams tend to outperform dramatically the rest of the peer cohort. But
 
</strong>Michael Hingson ** 51:12
even in a law firm, if it's a real firm, and I think that's the issue, if it wants to operate as an entity, even the lawyers have their own cases and so on. But if, if it really wants to operate as an entity and find ways for people to collaborate and work together or work with each other at least, then there's got to be some level of leadership in it. And it sometimes happens, and then sometimes it doesn't. And I think that's true in in a lot of industries, but the best companies are ones where there is a a leader or leaders who can bring people together and make people all work toward whatever the common goals are, absolutely yeah, what's the best part of your job?
 
<strong>Chris Jamroz ** 51:58
You know the best part is seeing the people who have worked so hard, committed so much of the personal time and sacrifice of the years come to work, and you see that moment when there there are sparks in their eyes, when they see that their work matters and they Making a difference. And there's nothing more fulfilling, because everybody wants to be, you know, on the winning team. And you know, in the history of roadrun, which is obviously the most current one, but every other business that I've had the privilege of of being at the helm. You When? When, when people who make the companies start really feeling that they've made the difference and their contributions matter, and they're being appreciated, and the work shows there's no greater feeling in the world. So
 
</strong>Michael Hingson ** 52:49
what, what influences you? I mean, obviously you learn. You find ways to learn, and things need to probably influence you to to get to think the way you do. What are the things that influence you in the world, other than Acme and the Wiley Coyote?
 
<strong>Chris Jamroz ** 53:11
You know, this is I, I've, I've gone through my share of role models and mentors, and, you know, I'm profoundly grateful for the influence they've had on shaping the character of a person that I am and, and the business person that I've become and, and there were many right now, it's really sort of, you know, as you kind of, as I'm, you know, becoming more mature. It's really a kind of creating legacy and living legacy, and doing that through passing the proverbial baton to the new generations and seeing people step up and grow and become more confident in their abilities and truly believe in themselves, that's really is is is tremendous. And I think that's you know, as you know the you know, the my 20s and 30s, and soon the 40s will be over. The next, the next decade in my life will effectively about creating the living legacy, and that's probably the most powerful influence in my life. One
 
</strong>Michael Hingson ** 54:18
of the things that I've learned came from being a member of the largest consumer organization of blind people, the National Federation of the Blind, and the president of the Federation, years and years and years ago, started organizing what he called Leadership seminars. And that's continued with later presidents. But one of the things that the President said, well, actually, a question that he asked, I remember it clearly. It was on the Saturday Night of the seminar, is what is the most important thing that the president of the organization can and should be doing? And his response, after hearing what other people said, is. Because the most important thing I think the President has to do is to be looking for his successor, because there will become a time that he doesn't get to be president anymore, and if the organization is going to continue, then the President needs to be the one to find the person who can take over and do what needs to be done going forward. What do you think about that?
 
<strong>Chris Jamroz ** 55:28
I think it's very profound. I think it's critical. I I've, you know, through my, through my adventure and logistics, you know, I've been at the helm of, you know, now, the helm of eighth and ninth organization, and I've done, I've executed seven exits, and every single time that I left, what was left behind was a fully sustainable management team that could take, they would take the operation to the new The new level, but it would be their, their story wouldn't be mine anymore, right? And it's, it's tough. It's tough because first you first there's, we're humans, and we develop emotional connectivity. If we have the humans we obviously we relate, relate to fellow humans and and we we like what we do, and we tend to touch so it's difficult to let go. Second of go, particularly things going well. There's, you know, we tend to develop. There's an impeachable view of self, intellect and supremacy and irreplaceability, which is complete and nonsensical, but it is human. And I've maintained a very healthy discipline of not staying at the helm of any organization for more than three, four years, and and that's, you know, that's, that's very healthy. And I think at any given time you you have to create because, to be honest, if especially in today's, today's society, if people do not see the path forward, if they think that their abilities will not be recognized within the meritocracy of the organizational dynamics, they will leave the competition for talented spheres. And it's not a defensive play, but it's makes organization better. I've seen a lot of executives trying to hang on to the spots for decades and and to be honest, all they've accomplished. I think it's time. The the potential that organization could have had doesn't mean the businesses are not performing, but I think the reasons could have gone a lot further. And but it's time. It's difficult, right? We don't want to seem we don't want to see ourselves as impediments to growth. Who wants to think of themselves by that? It's I think, but I think it's a very healthy habits. As much as I'm a firm believer in term limits and in certain government fears, I'm a strong believer in term limits at the helm of commercial organizations, and I've lived by by example of that, having, you know, having exited seven times already. So my average tenure is just under, you know, just about two and three years well
 
</strong>Michael Hingson ** 58:12
and and obviously you Leave when you know that you've been able to put together a team, and even possibly including a person at the top of the team who can take over and continue the growth or whatever it is that the organization needs which is important,
 
<strong>Chris Jamroz ** 58:28
absolutely, absolutely. So
 
</strong>Michael Hingson ** 58:32
on a personal note, what do you do when you're not being CEO or chair of the board? What kind of hobbies or pastimes and other things like that do you do to be a little bit more frivolous in the world?
 
<strong>Chris Jamroz ** 58:45
So my absolute thing in the world is kiteboarding, which I don't get to do enough, but it is aspirations. Kiteboarding and sailing. These are the most relaxing things I can ever envision doing in my life, and it's been quite some time since I since I've sailed, and it's been quite some time since I kite board, so like, I'm targeting, you know, the end of this year to maybe get at least a few weekends out in The ocean, as
 
</strong>Michael Hingson ** 59:21
long as the sharks leave you alone.
 
<strong>Chris Jamroz ** 59:24
Well, if you outrun them,
 
</strong>Michael Hingson ** 59:26
well there, there's that. That's fair. Okay. Well, Chris, I want to thank you for taking so much time to be here. My hope that you've enjoyed it and had fun. I certainly have learned a lot, which is what I always like to do. And I really appreciate you taking the time to spend with us and making this, I think, a relevant and memorable podcast for people to hear. I
 
<strong>Chris Jamroz ** 59:49
could absolutely and thouroughly enjoyed myself, and thank you so much for inviting me and having me on your show.
 
</strong>Michael Hingson ** 59:54
Thanks very much for listening to unstoppable mindset. We hope that wherever you're listening, you'll get. Us a five star rating. We value that very highly. If you want to comment on this podcast, I'd love to hear from you. You can reach me at Michael h i@accessibe.com, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go hear other podcasts anywhere podcasts are available, especially you could go to www dot Michael hingson, M, I C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, but wherever you listen to us, please give us a five star rating. We value that very highly, and we hope that you'll come back and visit with us again next time. On unstoppable mindset, you music.
 
**Michael Hingson ** 1:00:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Board Chair and CEO with Chris Jamroz</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8b27318c-eba6-45fe-9124-12ccd85a1f66.mp3?source=rss&amp;ext=asset.mp3" length="90454713" type="audio/mpeg" />
<itunes:episode>268</itunes:episode>
</item>
<item><title>Episode 267 – Unstoppable Teacher and Disability Expert with Stephanie Cawthon</title>
<guid isPermaLink="false">https://pinecast.com/guid/81b04bf7-7595-4f5b-84d2-44218e3297e1</guid>
<pubDate>Tue, 17 Sep 2024 11:00:49 -0000</pubDate>

<itunes:duration>01:00:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3ee8e2f5-72bf-4eb4-9a18-6790698296be/UM267-Stephanie_Cawthon-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Stephanie Cawthon grew up deaf. She tells us her story of how for her childhood she was quite isolated due to not having good methods of communicating with those around her. It wasn’t until college and the advent of the Americans With Disabilities Act that she began to learn to advocate for herself. Through self advocacy and some good teaching she finally learned American Sign Language, (ASL) and finally began to communicate efficiently with those around her.
 
Stephanie has proven since college to be a dedicated teacher. She now is a tenured professor of Educational Psychology at the University of Texas Austin. In 2023 she founded the National Disability Center for Student Success. This center and the five-year grant that funds it is providing and will continue to offer invaluable information and techniques for including persons with disabilities into society especially within the college and university system.
 
Stephanie has authored several books including a non-academic one which is being released on September 15 of 2024.
 
On our podcast Stephanie and I are joined by two interpreters. Amanda is voicing Stephanie’s comments to me and Audrey is signing my comments to Stephanie. This episode gives us all a tremendous look into the philosophies and concepts about inclusion of persons with disabilities. I trust that you will enjoy and learn a lot from our time with Stephanie.
 
<strong>About the Guest:</strong>
 
Stephanie W. Cawthon, PhD, is an internationally renowned author, researcher, and consultant who brings relatable insights and real-world skills to her mission that—when we tap the power of accessibility—we ensure disabled people can thrive and succeed. 
 
Dr. Cawthon’s groundbreaking research has been funded by over $50 million in federal and other grants. In 2023 she founded the National Disability Center for Student Success at The University of Texas at Austin, where she is a tenured Professor of Educational Psychology. 
 
She also brings a lived experience to her work. In addition to her congenital hearing loss, she has several mental health and physical disabilities that have a significant impact on her ability to engage in important life activities. 
 
Dr. Cawthon earned her Bachelor’s and Master’s degrees from Stanford University and her doctorate from the University of Wisconsin at Madison.
 
<strong>Ways to connect with Stephanie:</strong>
 
Website: <a href="http://www.stephaniecawthon.com/" rel="nofollow">www.StephanieCawthon.com</a>
Book Website: <a href="http://www.disabilityishuman.com/" rel="nofollow">www.DisabilityIsHuman.com</a>
Social Media:
LinkedIn: <a href="https://www.linkedin.com/in/stephanie-cawthon/" rel="nofollow">https://www.linkedin.com/in/stephanie-cawthon/</a>
Twitter: @swcawthon
Instagram: DrStephanieCawthon
The website for the National Disability Center:
<a href="http://www.NationalDisabilityCenter.org" rel="nofollow">www.NationalDisabilityCenter.org</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And it is called that for those who may not know, because inclusion for us comes first, since diversity typically tends to leave out discussions about disabilities, and today, I think we're going to be talking a lot about disabilities, among other things. Our guest is Stephanie Cawthon. And Stephanie is a person who happens to be deaf, so what I say is being signed to Stephanie, and then there is somebody who is going to be interpreting what Stephanie will be saying through sign to me. So you will notice as we chat, there will be some pauses, and that is because signing is going on. And so we will work with that. And I think it will be a fine time all the way around anyway. So let's go ahead and start Stephanie. I want to welcome you to unstoppable mindset. And Stephanie happens to be a person who works in Texas, among other things, in 2023 she founded the National Disability Center, Center for Student Success, and she has had a lot of grants that have helped her, but she is now with her Center at the University of Texas at Austin, and I was telling her before we started, that I will, recent, or soon, be in San Marcos, Texas to deliver a speech. So that's not too far from Austin, and I will be accompanied by my guide dog, Alamo boy. It's going to be a Texas world so it is Alamo, as in, Remember the Alamo? So Alamo and I have been partners for about six and a half years, and that's kind of fun. Anyway. That aside, Stephanie, welcome to unstoppable mindset. We're really glad you're here,
 
<strong>Stephanie Cawthon ** 03:21
and I'm thrilled to be here. Thank you so much for the warm welcome.
 
</strong>Michael Hingson ** 03:26
Well, it is my pleasure. Why don't we start, if you would, by you telling us a little bit about, kind of the early Stephanie, Stephanie growing up and all that, and sort of give us that as a background. It's always kind of fun to go back to the beginning somewhat,
 
<strong>Stephanie Cawthon ** 03:40
okay, sure. Thank you again. So early Stephanie, all right, me growing up, well, I grew up living in Canada, and then we moved to the United States when I was eight years old. And so that's sort of that change was interesting. I grew up without sign language at all at that time, ASL or any signed language was not prevalent, nor was it even allowed to be had. It was speech only, speech therapy, sitting in the front of the room, wearing hearing aids and that type of thing that was my experience. I learned to read lips pretty early on, and so I really paid attention in school, primarily to my teachers, friends, less so really not so much. Communicating with friends and peers was rough as a youth, because it's hard to pay attention to speech, for eating and then socially things. And paying attention to a person with disability is rough. Now the teacher was focused, and so I could focus on them. And at that time, my last name began with an A and so, uh. That was nice. I it was really and I received A's in school, and I cared so much about education because of that, I was in the front of the room. I was paying attention, and I had a pretty decent experience. And then later on, I went to college, and then the ADA happened roughly the same time that law was passed, about the time I joined the college setting, and that was new for me. I didn't know how to advocate for myself. I had no experience in that arena growing up. And so then in college, people would say, Hey, you should have accommodations. What should we do? How can we accommodate you? And I literally had no idea what that meant. I was a young person. I didn't it wasn't meaningful to me. I tried, but I didn't have a lot of training. You know, there wasn't training out there. I didn't have any explanation. There were no deaf peers for me at the time, and in that space, I was still kind of alone and isolated in that in that space. And so within that experience, in my early college college years, I did take an American Sign Language class, or ASL class, and I remember the first day of class, and I was thinking, Oh, this communication is so clear. Wow. How have I survived every day with communication? It's struggling. There were breakdowns constantly. It's what I did, and then it was my responsibility. It was on me to fix it and understand it and repair that. But there was a Deaf instructor for my ASL class, and they called on me to make sure I was understanding clearly the first time. They called me to that action like No, no, you understand clear the first time, not the second or third time. Make sure you get it that first time around. And so for me, that really helped shape my idea of what is it mean to be part of a group that communicates clearly, not always only paying attention to the teacher, but also having like people behind me and students and peers that I could engage with and still have that accent, that access and then have a full fledge, like a full whole experience. So that that really shaped me. So I'll stop there. Well,
 
</strong>Michael Hingson ** 07:30
what's interesting is that people did say to you, you have to get it right the first time. That immediately makes me think of something that I spent time learning, which is about Morse code. Everybody thinks of Morse codes as dots and dashes and so on, but the really good teachers of Morse code teach that you need to really, really recognize the sound, and they they actually the best Morse code course I ever encountered transmitted all of the the Morse code as they were teaching it at a fast enough speed that you couldn't sit there and count dots and dashes. You had to really learn the sound of of an a, of a B and a C and so on. And the people who were successful with that course because they focused on it and they focused on learning the sound. Really learned code very well. So I kind of empathize with your instructor, who said, No, you got to get it the first time, because it's all about really being acclimatized or becoming accustomed to something that you never really experienced before. So that was probably pretty cool. I would would assume you think so. Well,
 
<strong>Stephanie Cawthon ** 08:47
really, I think the the point for me was now that it was possible for me to get it the first time right, the first time that information was communicated without ASL, because I was struggling, I struggled to communicate. I struggled to hear and discern that information. Right now I'm able to access it and retain it that first time because of access to ASL,
 
</strong>Michael Hingson ** 09:12
and it was learning, in a sense, a whole new language. And for you, it was a very visual language, but at least you you sound, it sounds like you had a good teacher to to help with that. I know even today, for people who are low vision, the emphasis is on getting better glasses, enhancing your eyesight. And unfortunately, what all too often doesn't happen is when children are in in class, in lower grades and sometimes even going higher, they aren't really taught some of the blindness skills that would really enhance their life, like learning Braille, which doesn't mean you don't use your eyesight. But learning Braille because you can probably read it faster than you can read with low vision environment that you have, and also because you can read with Braille a lot longer than you can with eyesight without getting headaches. So there's a lot of evolution that needs to go on. And unfortunately, a lot of the professionals really doing the best service, because they're still approaching what happens with eyesight. And I suspect, although it's getting better, I think for you, probably a lot quicker. For people who are deaf as well, it isn't all just about using your ears, and people are starting to learn that,
 
<strong>Stephanie Cawthon ** 10:44
yeah, for sure. And I understand the idea of it not only being about an accommodation or accommodating the thing, but it's also about how we navigate the world, right? I think that that physically, as you said, it's two things so that, but in addition to that, but how we think about information sharing? You know, do we make things accessible for more than just one type or kind of audience? Are we reading plus hearing, plus a transcript and a video? What kinds of things are in place to communicate? And that's critical for me. That's so important. I think giving people options for how they access that information, and then they get to figure out which one works best for them today, in that situation, I think that's so important, is those options and allowing for that piece.
 
</strong>Michael Hingson ** 11:47
And I think as part of that, it's engaging, or becoming more involved in the conversation about disabilities and about everything else, so that people become comfortable enough. How can we best accommodate, or how can we best help, rather than being afraid to ask, because they grew up thinking that they could offend if they start to talk about a disability. So it is important that the conversation needs to happen, because, in reality, we know best what's going to work for us,
 
<strong>Stephanie Cawthon ** 12:21
certainly. And one thing that people often will say or ask me is, what do I say? How do I talk about this? How do I talk about disability? And so that's a very basic level thing that people often don't know what to do about it, or what to do with it. And so for me, my recent work has been to figure out how to share ideas, share stories, and connect people. And so it's not just feeling weird about it, you know, but putting that information, those stories out there.
 
</strong>Michael Hingson ** 12:56
But why do you think people do feel weird about it? What do you what do you think the basic reason for that is, and how do we address it?
 
<strong>Stephanie Cawthon ** 13:04
It's fear based. People are afraid is where it comes from. You know, disability is scary, and so I think for a lot of people, that's what it is, and that's the bottom line is in that it's fear based.
 
</strong>Michael Hingson ** 13:20
I agree, absolutely. I think it is fear based. It's needlessly fear based, but it still is fear based because we're not teaching people in general that disability doesn't really mean a lack of ability, but rather it means that you may be doing things in a different way, but you're still doing the same thing. And we've got to get people in general over this this fear and this perception that they have, that if you have a so called disability, then you are less than I am, whoever I am, and we've got to get enough into the conversation so that people begin to recognize, hey, you're really no different than I am. You just do things in a different way. And the reality is, everyone does things in a different way from a lot of other people. So why should it be an issue? But it is,
 
<strong>Stephanie Cawthon ** 14:21
yeah, and for me, one thing that I respect is that many people, it's their experience and their attitude surrounding disabilities, and they vary widely so that fear is from a real place. They're coming from somewhere, some experience or something. So that's part of how I approach and support people and help them recognize and understand the impact of that negative negativity and. The ableism that comes with it. And if we ignore oppression and we ignore that, that is not helpful, that's not helpful. So just to recognize and respect that once it's been disclosed, I find useful.
 
</strong>Michael Hingson ** 15:14
I think that the whole issue about disabilities and fear and so on. Is is something that that we do talk about a little bit and need to talk about more. But I also point out to people that, in fact, everyone has a disability on this planet. Everyone on the planet has a disability, and for most people, the reality is, eyesight is a disability because you're light dependent. And the fact of the matter is that we have done a lot since Thomas Edison invented the electric light bulb to make sure that light is available on demand, but all that's doing is covering up the disability of light dependence. And so it works until it doesn't but, but the fact of the matter is, most people don't view that as a disability, because it is so common. Most everyone is light dependent, and we have light available when we need it, as I said, until we don't, and then it becomes an issue. Again.
 
<strong>Stephanie Cawthon ** 16:20
Yes, and you know, covid taught us a lot, just to kind of tag on to that about how tech technology can support those with disabilities in different ways. And in addition to that, like you said, All people need access to options. You know, we all have a disability, and as I was stating, having those options is good, because there can be a breakdown at any time, but having options available, like I said, I think I feel like we learned that from covid, covid is how what do we do? And people feel like they have a disability when their internet goes out, right? They just don't know what to now, what? So it's interesting. It's, it's real interesting, living in this time, in this place
 
</strong>Michael Hingson ** 17:05
you're familiar with a device that's not, I think, so much around anymore, called Blackberry, one of the early devices that people use to communicate electronically.
 
<strong>Stephanie Cawthon ** 17:18
Oh, I'll, I'll clue you into something. I'm old enough, I do know what a Blackberry is. I
 
</strong>Michael Hingson ** 17:22
figured you were well, I remember, gosh, it's got to be now, 15 or more years ago, that suddenly Research In Motion, the company that that makes them and has all the servers and so on, had an outage, and it happened late at night, but BlackBerry suddenly went silent for about 12 hours, and I heard that there were people who committed suicide. A lot of people panicked and so on, because suddenly they lost access to the technology that they were so used to, which I guess is an interesting thing. They became so comfortable with it, they were able to use it. But the other side of that is that they didn't learn that it's always good to have options rather than just relying on one thing,
 
<strong>Stephanie Cawthon ** 18:13
you know, and for me, that becomes a design issue. Yeah, that's how I look at that, how we design our lives. Specifically, it's important to have options not wait until something breaks down or So similarly, don't wait for a disabled person to show up before you think about accessibility. Let's think about this. Let's think about the design from the get go. For me that is so important to really think about that in advance and plan around that and not wait for something to come up, have options in the design phase of anything. Right?
 
</strong>Michael Hingson ** 18:49
It's, it's important to do that, and we don't do it collectively or even individually, nearly enough. It is. It is why I always emphasize to people that although I use a guide dog, the dog's job isn't to know where to go and how to get there. That's my job. The dog's job is to make sure that we walk safely. And when I was working in the World Trade Center, I spent a fair amount of time learning all of the various options of ways and ways to get out of the World Trade Center from where I was and wherever I might be in the World Trade Center, not ever obviously wanting there to be an emergency, but at the same time, knowing that something like that could occur, and wanting to be as prepared as possible. And of course, as it turned out, that was something that ended up needing to be addressed and accomplished. But the other part about it is knowing that kind of thing and knowing your options is is crucial to be. Because it develops a mindset in you that when suddenly you have to deal with figuring out the options. If you really know what your options are, your mindset allows you to analyze and decide what you want to do. And I think that all too often dealing with emergencies, for example, people don't, oh, I can just follow the signs that'll tell me where the emergency exit is. That works until maybe you can't get out that way. But the real issue is knowledge helps your mind and your mental faculties learn to focus and not allow yourself to be completely overwhelmed by fear.
 
<strong>Stephanie Cawthon ** 20:42
And for me, I think that that's one characteristic of a disabled worker or employee that's a gift to the team, right is that flexibility and that flexible mindset, how to problem solve and what are the options there and available to you, and then what happens when one of those options breaks down? That's always something we're considering. And one thing that I typically notice that is actually quite surprising is when a disabled person gives these options, some people on the team will say, I never thought of that. And they respond with such shock. It's very surprising to me, because the person with a disability will then say, well, this is my life. This is every day I think of this. I do this, I bring this. This is just what I'm used to. This is this is how I do it. And so it's very interesting. Sometimes I'll post on social media, on different platforms and stuff. Why hire disabled people? And I'll say reason number one, and etc. And the first one is typically problem solving skills, because they have to that is how they navigate the world. So
 
</strong>Michael Hingson ** 22:02
and you're absolutely correct. And another is that if you hire a person with a disability, the odds are overall, you will be gaining a much more loyal employee, because we know how hard it is to find that job in the first place. And if you're going to be welcoming to us, we're going to want to, if at all possible, stay where we're welcome, rather than having to go off and face the same challenges of trying to retrain or train people and invade a new environment and make it work again. So it's always better if we find a welcoming place, we're going to want to stay there. And that says is true, not only for employment, but for brand loyalty. If I go online and find a website that's accessible to me and I can shop on that website, I'm apt to want to try to continue to shop at that website, as opposed to going somewhere else, if I possibly can, because that website was welcoming enough to make sure that I was included in their shopping experience.
 
<strong>Stephanie Cawthon ** 23:11
The same is true of technology and software in that realm, if it works for you, you're not going to be hopping around and trying to find something different. The system is set up to be hard enough already, so to find some sort of assistive technology or software, people typically stick with what works
 
</strong>Michael Hingson ** 23:34
well. And you're you're absolutely correct by any standard. And I think it's important to recognize that, and that's why we live in a pretty exciting time, technologically speaking, and we're getting into a more exciting time disability wise speaking, because more and more people, although it's happening a lot slower than a lot of us would like, more and more people are beginning to be a little bit more sensitive to the fact that we don't all do things the same way, and that there's there is value in making sure that disabilities are included. But it does happen slowly,
 
<strong>Stephanie Cawthon ** 24:20
and I think outside of the disability or disabled community, that is where we'd like to see the biggest improvements, right, right? It's typically, as you mentioned, slow or incremental disabled people talking to disabled people is one thing, and that's a limited impact until we become leaders, until we become creators, until we are part of the decision makers and that process, then that's when I think the impact is considerably greater.
 
</strong>Michael Hingson ** 24:58
Yeah. Yeah, I agree. Well, for you, having disabilities has certainly had a lot to do with shaping your life the way it is. Do you think you'd be doing something much different if you didn't happen to have disabilities? Or, you know, has it really shaped your life in a lot of ways
 
<strong>Stephanie Cawthon ** 25:23
that's an interesting question for me, because I think it'd probably be similar, you know, I'm in education, so I would have probably become faculty at any university, at a university somewhere that seems, you know, for me, that's a core value. So that's something that would have remained the same. I definitely would not be studying disabilities. I would think if I didn't have a disability myself, I don't think that that would have ever occurred to me. Now, maybe from the beginning, you know my first interest that it was language and language acquisition that was my, my first focus, and that was rooted in my understanding of deaf children. And so that might have been different, also, because that was my experience. Mine was different, right? And so that really motivated me and my interest in language and language acquisition, it was based on my experience. So that could have been different.
 
</strong>Michael Hingson ** 26:37
I can appreciate that. Well, how do you in terms of your experiences and so on? How do you define accessibility, and why is that important?
 
<strong>Stephanie Cawthon ** 26:51
So that definition really becomes a part of a larger picture. For me, I think really, there are three pieces that I think about. I think about accessibility, meaning connection, and then there are three pieces to that connection to myself or yourself. So an individual relationship. How do I know myself? How do I envision me and my future? What are my individual personal goals that I've set? Do I have a positive self confidence, all of those things, any those all relate to accessibility for me in terms of connection to self. And then the second piece of that is connection to information. So many things out in the world are based on shared communication and information that is out there. Think about how much community development and how local, national and worldwide. Information is just shared at them. It's out there. The content is out there, these ideas and this information. So accessibility to information, for me, is a major key. I have noticed a lot of negative impact on disabled people who have deprivation of that access to information and and just lack of access, it's not acceptable they don't have that information. So that second piece is key, connection to information. The third piece of it is connection to others, to other people, accessibility to other individuals. So if you remember my story about growing up when we first got together today, I did not have access to that third piece. There was no access to communication, to friends or peers. I was very isolated early on. I didn't have access to other deaf people at all in my younger years. And so for me, accessibility has got to include the social aspect and communicating with other humans that that's just key. And so when I take a look at or observe a situation or a product, I think about how all of these things intersect. If it's going to be accessible, is it accessible to self, that connection to yourself, the information and the connection to others, those three things always are in the forefront of my mind when I'm asked that question, when I approach something,
 
</strong>Michael Hingson ** 29:33
yeah, and I think that's although a longer definition, I think it's a much more important definition than what probably most people think about when they think about accessibility and access, but I think it is all about connectionalism in so many different ways we can talk about making the internet accessible, and what does that mean? I. Ultimately, it isn't just labeling links for blind people or closed captioning for people who are deaf or hard of hearing. It is still ultimately a connectional issue, and I think there's a lot of value in looking at access that way. And I do think that we need to do more to make sure that people really get that connectivity, something that just comes to mind. I was looking at buying a vehicle last year, and I'm not going to drive it right now, the technology isn't perfected for me to be able to drive, and I don't mean an autonomous vehicle, but there are ways to transmit information so that a blind person can drive, but it's not ready for street use or anything like that yet. But by the same token, my decision about the car and what to purchase or not to purchase ultimately came down to the fact that sitting as a passenger, I reached up to turn on the radio, and there was an on off switch, and everything else was touchscreen, which meant that I could not utilize the radio, and I could use the term so it wasn't accessible. But I think it's better to say I wasn't able to connect at all with that radio. There was nothing I could do to interact with that radio in any way, because everything was touchscreen. And that is, to me, fascinating, because that means that anyone who is going to use that radio like a driver has to look at the screen in order to see where they want to touch. And doesn't that sort of make life a little bit more dangerous, because they have to take their eyes off the road to see it, rather than using knobs which they could find by touch.
 
<strong>Stephanie Cawthon ** 31:58
I love that example, Michael, because technology is seems so advanced with a touchscreen, but really, it's not always the best fit for all the people. It's just, just because you can doesn't mean you should, right? So what a great example. Thanks. Yeah,
 
</strong>Michael Hingson ** 32:23
well, and again, it seems to me that the more fascinating aspect, in some ways, is that it still makes the driver take their eyes off the road in order to to interact. And maybe they can do that quickly and all. But still, it does mean, for some fraction of time, you have to take your eyes off the road. And the reality is, there is so much that we could do with technologies that we don't so people are just sort of skirting around the edges of doing more with voice actuation of technology in their cars. And it would be helpful, I think again, if we could do things to really encourage drivers to keep their eyes on the road and not worry about all the other stuff and give them alternatives that allow them to do that. But we, we still don't see that in the industry yet either.
 
<strong>Stephanie Cawthon ** 33:29
Yeah, and I'm assuming that that car developer maker really didn't have a low vision person in mind as a driver or any sort of customer or consumer in that vehicle, I will imagine that they did not consider that because, potentially not the target audience. Yeah, and it was invaded, tested with the broader public. So yeah,
 
</strong>Michael Hingson ** 33:56
that's, that's what we what we discover, but hopefully, over time, some of that will change, but it's it's a process well, so um, since we're kind of skirting around this subject, what are some of the barriers to accessibility that that you would like to share and you think People need to become more aware about
 
<strong>Stephanie Cawthon ** 34:21
so more awareness is a key thing. Certainly, I think often people have good intentions, but they just don't know what the impact is on people with disabilities. One example is that shows up regularly. Is low expectations. Disabled people can't fill in the blank, however you'd like to say it, and so that, for me, is just on repeat. That's, that's what is a. Space of attitude, and then out there with young people in my research, in my writing, and then in my teaching of people with disabilities and working with those younger folks, they often say, dang, these low expectations. That makes it worse. Like, that's the hardest is facing low expectations. Yeah, that's great. Technology is not the hardest thing for me. Accommodations also not the hardest thing for me. The biggest thing that I find is what the young folks are telling me is these these low expectations. That is what is creating barriers to opportunities for them. And so when taking a look at the research, and it's been many, many years, I've seen a lot of research done in this area, and you can measure expectations from parents and teachers, and so then 10 years later, the outcomes from those youth are so low, if there's a negative or low expectation early on, the outcomes are very poor, and in a longitudinal study,
 
</strong>Michael Hingson ** 36:12
yeah, well, and I think expectations, or lack of expectations, is probably the biggest thing that that we face. I mean, for years, and it still is true, the unemployment rate among employable blind people, people who are deaf or hard of hearing or who have other disabilities has been significantly, or better yet dramatically higher than the unemployment rate for employable persons who do not have What we would regard as a traditional disability, and it isn't because we can't work, it's because people think we can't work, and that, of course, is ultimately what we need to address. And hopefully, as we are able to carry on more of the conversation, we'll be able to to educate people about that.
 
<strong>Stephanie Cawthon ** 37:02
When I think also, people assume a lot of things about what they see in someone's behavior. There are a lot of assumptions that go on. So if there's a person with a disability, specifically mental illness, or a mental health related issue that has skyrocketed now mental health issues really, really increased number of folks experiencing that, and then still others make assumptions about, oh, that person's lazy. They're just lazy, or they're unreliable, and most things are not real positive. When those assumptions come up, there is like, hey, let's give some people some credit, you know. And so I think that that type of assumption and attitude is really where, where some of this comes from is about behavior and performance on the job or at school, and if someone is not meeting what those expectations of what they should be doing, and they have a mental health issue or a disability, then I think about, well, where are these assumptions coming from? Is it about their ability? Actually? Do they need treatment? Do they need accessibility? What are the different or what kind of flexibility could they be afforded? So sometimes it's a systemic issue that that person just needs a little bit of support within that system, and it changes everything. So I think those assumptions really come into play in that space,
 
</strong>Michael Hingson ** 38:44
yeah, and that is the, I think the biggest barrier that we have to address is the whole assumption syndrome that we tend to encounter, because people make assumptions that are absolutely not true, and oftentimes we don't even necessarily know about them, because they don't verbalize the assumptions that they have either.
 
<strong>Stephanie Cawthon ** 39:13
Yeah, and that fear just surrounding the word disability. And so it's real interesting how that then becomes a reason for silence.
 
</strong>Michael Hingson ** 39:30
Yeah, and so it all comes back down to the same thing, and I think you're absolutely right, and it is just something that has to be more of a growth issue. I remember, and I've talked about it a couple of times on this podcast. One time, my wife and I were going into a restaurant for breakfast where we lived in San Diego County. So with some time, probably around 1993 or 1990 Four, and my wife Karen was in a wheelchair her whole life. So as I love to tell people she read, I pushed worked out really well, but still, when we went into this restaurant, we were standing at the counter waiting to be seated. The poor hostess behind the counter had no clue how to deal with us. She kept looking at me and I'm not making eye contact, most likely with her. She looked at Karen, who's down lower, sitting in a wheelchair and all that, and this woman didn't even know how to say, Can I help you? She was just totally lost because she was confronted by a situation that just overwhelmed her with a lack of knowledge or certainty as to how to deal with it. And so finally, Karen said to me, the hostess is behind the counter, and she does know who to talk to. And so I just Well, well, you know, she should just speak up and we'll take it from there. And that finally broke the ice. But people don't learn very well, or we don't, collectively as a society, teach people very well how to deal with difference.
 
<strong>Stephanie Cawthon ** 41:09
And I think that part is sort of what motivated my book, the new one that's going to be released soon, is it's in there. There's there's two thing and one the book itself is really just figuring out how to connect people to that, the topic of disability, that disability thing, you know, and having a to do list and a checklist is just not enough that that doesn't quite cut it. We need to know why and what's what. There's more to it, what's underneath that uncertainty or that, that frozen response. And so then also make an action plan. Let's get that list in place, and from there, how do we approach these things? So connecting our thinking, our feeling and the humanness of it with what's next? What do we do? How do I respond in that situation? We now have new information. What do we do? And so really linking those two pieces together, you know? And I see that in my students. I see that in my colleagues, if people know what to do. And so, one moment, please. And so again, that's sort of what motivated. That's my motivation for the book. So,
 
</strong>Michael Hingson ** 42:25
so tell me a little bit more, if you would, about the National Disability Center for Student Success. What, what prompted that? What it does, and what have you learned?
 
<strong>Stephanie Cawthon ** 42:36
All right, well, it's funded by the federal government, by the feds, and so they saw a gap in the research related to disabled students in higher education spaces, and they don't know how to support it well. And then they're like, What? What? What are the barriers to success? There's a lot of stories out there, but not a whole lot of actual research based in, you know, foundational research related to what to do and how to improve outcomes for disabled students in higher education. And so that was the motivation for the center, to create a center, a place for that research to happen and then training to also happen. And it's a five year proposal, and we've finished year one just recently, and we are now into the second year, and we'll have 234, and five years. The overarching goal is to do several things. We have some new information to collect about accessibility. Go figure, you know, you know what it looks like like. This is our framework, right? This is what we're doing. My definition that I just shared with you is, is really the framework and the jumping off point as well. And so the real interesting thing about why disabled students choose to disclose or not to disclose that disability, that is a fascinating thing, and it's about half, half of the students will disclose and half will not. So the barriers to perception. What is that like for them when you don't disclose? What do you do, right, and why? Why don't you disclose? And so all of that type of research is critical to change how we even set up accommodations. How does the system get established? What is the disclosure process look like, and it's not just a legal issue, but it's more about an institutional issue, the leadership, the culture of that space, and what that could and should look like. So that's one thing. Another thing that we focus on is really taking a look at how an institute. Institutional at an institutional level, or program level, how the policies and programs are designed for the people it's meant to serve. And so one example that says a real easy one is if a student says, I'd like to apply to that school, is the website accessible? And how do we know? How do we know about the content on the website? How do we determine, is it accessible? Let's say they apply and get in. What is orientation like? Is that accessible? How do people with disabilities experience fully, experience and on campus visit after school, or they go do an on site visit. What is that like for them? So just that kind of thing. It's real interesting getting into those specific pieces of institutional awareness and for their planning purposes and their quote brand, you know the how do they want students to experience them as and how much are they including students with disabilities in that? And later on, we'll be doing some research in terms of the outcomes and careers and job success and such like that. But that's sort of where we're at now in the center.
 
</strong>Michael Hingson ** 46:19
Well, I would think, like most anyone who is doing research, you're, you're studying and being objective, but at the same time, having been a person with a disability your whole life, you probably have some general thoughts as to how things will turn out as you're as you're continuing to to research. But the question that I have is, have you found or have you encountered any real surprises? Have you learned something or discovered something that you thought was a certain way, and turns out it's not so you totally were, were surprised. There
 
<strong>Stephanie Cawthon ** 47:02
was one surprise, and it's that, you know, intersectionality is important, and so and men and women are different. Big surprise there, right? But how they experience a disability also different accessibility and access, different disclosure, again, different and and then also it often depends on other oppressive type experiences or identities. So that that was a surprise. And then another surprise that I remember is that students often go to their instructors and disclose and ask for accommodations without an official letter or an official anything from any sort of university affiliated office, they will just go directly to their professor and say, Hi, I need help. I need access to XYZ. But without going through this system and getting that official piece, they sort of go the roundabout way. And so that was surprising to me as well. Why
 
</strong>Michael Hingson ** 48:13
do you think that is that they take the roundabout approach?
 
<strong>Stephanie Cawthon ** 48:17
I think when it's time sensitive, that's when they're like that. This is what I need. This need has shown up. It's potentially the last week of the semester. The test is today, these sort of things. And the system takes time, right? And so I believe that, yeah, and sometimes months to get these things in place. And so time sensitivity is a big one. And the feeling of safety this one instructor that they can go to. You can pick and choose when to disclose. You don't have to disclose everything right at the beginning and have something in your file that follows you. This is one professor, one time as needed, you know, and it might also be a personal relationship that they've established with that particular instructor in person now they're comfortable. The system is not personal. It is not friendly. It is a system whereas an instructor over time, that is personal. And so a feeling of safety, I think, plays into that.
 
</strong>Michael Hingson ** 49:15
Yeah, one of the things that that I did in college was I took the initiative of going to meet the Chancellor and made an appointment to meet the chancellor of the university, and actually ended up having several conversations with him and meeting some of the other higher End school officials. And I think that was valuable to do because they got to know me as well. But I again, I think I, because of that, made it personal to use your terminology, and I think that makes a lot of sense. So with the grant that you have, what do you expect? To accomplish by the time five years have have gone
 
<strong>Stephanie Cawthon ** 50:04
well, I'm hopeful to have some foundational research in place for some other people to take that and run with it. That's that's what I'm hoping for. In addition to that, develop a measure that is culturally sensitive to disability, and really have that developed and in place a measure of accessibility, and that's really important, because we've got students who have disability who are leading and in the process of leading, and so it's not just me, right? There are many students involved in this effort, and with this grant and center and so, and as peers, they're developing things and so getting those measures in place. Third, really is to raise awareness. You know, disability is there. There are students with disabilities on campus. That's not just an ADA issue. It's not just a legal requirement we need to satisfy. It's more of understanding the culture of the campus and that the culture of disability needs to be included when we talk about diversity and that population, you've got to include disability in that conversation. Yeah,
 
</strong>Michael Hingson ** 51:31
and I would imagine one of the main goals of the grant is to create a vehicle to help raise that awareness.
 
<strong>Stephanie Cawthon ** 51:39
Yes, we've got 30% of our budget, so to speak, is placed for outreach specifically. So yes, we've got that allocated.
 
</strong>Michael Hingson ** 51:53
Well, now you are writing, you mentioned it earlier, a new book. Is this your first book? Or have you written other books? I
 
<strong>Stephanie Cawthon ** 52:00
have, I believe this is book number five for me. Wow. There you go. One of those. My first was not an academic or academia type book, but where, excuse me. This is the first book of all of them that is not academic or academia focused. This is, this is my first one, a little outside of that. So more for a general audience, the general population.
 
</strong>Michael Hingson ** 52:29
What's the name of the new book?
 
<strong>Stephanie Cawthon ** 52:31
Disability is human, and
 
</strong>Michael Hingson ** 52:34
what is well,
 
<strong>Stephanie Cawthon ** 52:36
so sorry, there's more to it, the vital power of accessibility in everyday life.
 
</strong>Michael Hingson ** 52:49
And so what is it mainly about? Or can you tell us a little bit about it? And when will it be released?
 
<strong>Stephanie Cawthon ** 52:54
All right, so the release date is set for September 15. So it's coming up just yesterday that was decided, and they let me know that. So that's a good thing. The book itself is really just trying to give people without disabilities an idea, a concept, an understanding, and some language about kind of navigating the world with a disability and accessibility, you know? And really, it's a it's a way to reduce the fear surrounding all of these things. I mean, that's the key point, really, from the beginning of our conversation, right? It's the fear giving options to make accessibility just a part of the design as we design life. So when people, when you think about your work, your community, your people that you interact with on a daily basis, sporting teams, you name it, it's in there, but about a group of people, and how we think about the disability part of that, the characteristics that define that or that are present there in that group. Things that you can do when a person with disabilities is involved, they typically are. What can you do? So it's a really more of that type of feel, and lots of stories in there, lots and lots of stories and anecdotes, some from me, many from other people, included in in the book. So yeah,
 
</strong>Michael Hingson ** 54:32
who's publishing the book? T,
 
<strong>Stephanie Cawthon ** 54:35
s, p, A, the self publishing agency, okay, it's an amazing group, perfect. And yet my four other books were all published in a traditional way. And I don't have two years to wait for this, but we don't have two years to wait for this, so that's why i. Yep,
 
</strong>Michael Hingson ** 55:02
now you I gather, wrote a workbook to go along with the book. Tell me about the workbook, if you would
 
<strong>Stephanie Cawthon ** 55:09
sure. So just part of my own history is interacting with teaching and teachers and teaching myself, and so I also had a theater background, and so those two things together really helped me sort of figure out how to create activities for people to interact and engage and have some more applicable information to go with it. It's so the workbook gives different options and activities of how to creatively do these things. You could do it alone. You could do it with other people. This workbook and the activity so it could be like a book club experience. It could be a training experience. You know, people maybe want it for professional development in a group setting or in an individual setting. Maybe, let's say, a person's teaching a course and they want to know what to do with their group or their class, this workbook will come in handy for that. And so that's the reason that that I even came out with a workbook. There's some assignment ideas in there. So all kinds of options for that workbook. Well,
 
</strong>Michael Hingson ** 56:23
it sounds exciting, and I'm looking forward to learning about it. And you said it's coming out on September 15. Will there be an audio version of the book? Do you know? Yes,
 
<strong>Stephanie Cawthon ** 56:37
those will be released separate from each other, but yes, there will be an audio version released Cool.
 
</strong>Michael Hingson ** 56:44
Well, I want to thank you for coming and spending an hour with us today. I think it has been fun, and I have definitely enjoyed getting to have a really in depth discussion about the whole issue of disabilities and accessibility and so on. I hope that you have enjoyed it as well. So I really do appreciate you being here, and I hope that those of you listening found this to be valuable as well, and that you learned a lot from Stephanie I did. So we'd love to hear your thoughts. If you would, we'd love to hear any of you who are listening. So if you'll contact us, I would appreciate it. You can reach me at Michael H, I m, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, you can also go to our podcast page, which is <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> Michael Hinkson, is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and wherever you're listening, I hope, especially with this particular episode, give us a five star rating. We value that very highly. And for all of you listening, and Stephanie you as well. If you know of anyone else who ought to be a guest on unstoppable mindset, we would really value highly you letting us know or introducing us, because we're always looking for people who want to come on and help us all recognize that we're more unstoppable than we think we are. So with that, again, I want to thank you for being here. I have enjoyed it, and it's been a pleasure to have you on today. Thank you
 
<strong>Stephanie Cawthon ** 58:21
well. Thank you so much.
 
</strong>Michael Hingson ** 58:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Teacher and Disability Expert with Stephanie Cawthon</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/81b04bf7-7595-4f5b-84d2-44218e3297e1.mp3?source=rss&amp;ext=asset.mp3" length="87113526" type="audio/mpeg" />
<itunes:episode>267</itunes:episode>
</item>
<item><title>Episode 266 – Unstoppable Acclaimed Business Turnaround Expert with Danny Creed</title>
<guid isPermaLink="false">https://pinecast.com/guid/b57bf6d9-bb87-4ef5-ac4a-e65aa3d10db7</guid>
<pubDate>Fri, 13 Sep 2024 11:00:27 -0000</pubDate>

<itunes:duration>01:16:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b06272c6-35d9-4eb0-abfb-e5153d6bc692/UM266-Danny_Creed-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Meet our guest for this episode, Danny Creed. Danny grew up on a Kansas farm in what can only be called a very rural area. Even so, he clearly grew up with lots of drive and imagination. After high school, he entered radio broadcasting where he remained for 20 years. Like many in the industry he bounced around from station to station doing broadcasts, selling and whatever else that was asked of him.
 
In the late 1980s he left radio after 20 years and became an entrepreneur working with 15 startups. As he tells us, they all were successful.
 
He then spent a bit of time working at the pentagon and the department of defense again putting his entrepreneurial skills to work. One of the military leaders with whom Danny worked urged him to think about helping others by entering the new career of business coaching. He did and met some of the great motivational and business coaching leaders like Zig Zigler and Brian Tracy.
 
Danny is the author of several books and has received many accolades and awards through his coaching career.
 
<strong>About the Guest:</strong>
 
Danny Creed is a certified Master business and executive coach. He is a noted sales and leadership trainer, best-selling author, international keynote, and workshop speaker who is an acclaimed business turnaround expert.
 
Danny's personal coach and mentor is the legendary Brian Tracy. He is a certified Master Business Coach, Executive Coach, and Sales Trainer with over 15,000 logged coaching hours. In addition, he's an entrepreneur with 15 successful start-up businesses to his credit and over 400 business turnarounds. Coach Dan is the unprecedented Seven-time recipient of the FocalPoint <strong><em>International</em></strong> <strong><em>Brian Tracy Award of Sales Excellence</em></strong> and CXO Outlooks <strong>“10 Most Inspiring Transformational Coaches, Globally – 2022”</strong>
 
Danny Creed is an internationally best-selling author of six business and motivational books, including the bestseller <strong><em>CHAMPIONS NEVER MAKE COLD CALLS</em></strong> and <strong><em>THRIVING in BUSINESS.</em></strong>
 
Dan is involved in community and volunteer work and, when time allows, a professional musician.  
 
<strong>Ways to connect with Danny:</strong>
 
<strong>LinkedIn</strong>:   <a href="http://Linkedin.com/inbusinesscoachdan" rel="nofollow">Linkedin.com/inbusinesscoachdan</a>
<strong>YouTube:</strong> <a href="http://Bit.ly/2F8exoh" rel="nofollow">Bit.ly/2F8exoh</a>
<strong>Facebook</strong>: <a href="https://www.facebook.com/mrluckyinc1952" rel="nofollow">https://www.facebook.com/mrluckyinc1952</a>
 
<strong>About the Host:</strong>
 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello once again, I'm your host, Mike Hinkson, and we want to wish you a great welcome to unstoppable mindset, wherever you may be. Thanks for being here with us, and I want you to meet our guest, Danny Creed, who is a major certified business coach, among other things, with more accolades and awards than I can count. And if he wants to tell them all to you, that'll be up to him, because he probably knows them all without memorizing them. But we've been we were supposed to start this podcast a little while ago. We've been busy talking about mystery books that we both like and sharing stories of being around the Pentagon and Department of Defense and other things before and after September 11. So, ah, lots of stories. I'm sure we're going to have fun this next hour. But Danny, I want to welcome you to unstoppable mindset.
 
<strong>Danny Creed ** 02:10
Thank you, Mike. I'm really happy to be here. I really am.
 
</strong>Michael Hingson ** 02:14
Well, really appreciate you taking the time to do it. Why don't we start by you telling us kind of about the early Danny, growing up, that's always a fun place to start.
 
<strong>Danny Creed ** 02:24
Oh, yeah, and I've told you this. And okay, so I, I come from very humble beginnings. I was raised in a town of 120 people in southern Kansas. I was raised on a farm. My family's still on that farm 130 some years later, I had, I joke, I had, I had 16 kids in my senior class. I had seven girls, and five of them were cousins and but I knew, I knew that that wasn't what I was meant to do. So I left the farm, and only member of our clan for a long time to have left the farm and I went into broadcasting. Spent about 20 years in the great era of being in radio and TV. And from that, I learned a lot about I got bit by the entrepreneurial bug. Did my first entrepreneurial startup in the late 80s, and just, gosh, it was so exciting. Yeah, it went crazy. It was exciting. It was risky. It was CR everything.
 
</strong>Michael Hingson ** 03:30
Yeah, did you go to college?
 
<strong>Danny Creed ** 03:32
I well, I went to two years of college. There you go. And then my father died, and he died very young. And I always joked that we didn't know we were not poor, but we didn't know we didn't have much, you know, but we were on the farm, we always had a cow and a pig, and, you know, we were, we were happy, you know, but I had to go to work, and one thing I'd always done is sell and use my creativity, even when I was on the farm. And so I took off on a on a on a knowledge search of self education that you know, great, great minds, you know, of great creators in our in our world, in the our history, were people that Louis LaMoure, one of the greatest self of all time, had the equivalent of a Third grade education, but when he died, he had three honorary PhDs for his he credits that to reading 100 books that were very specific. And I found that list one day. So I just spent a lot of time reading, putting in a lot of hours. I went from I worked with a general who or an admiral who said, you know, based on your experience, based when I was at the Pentagon, you ought to go out and do something to help businessmen and women be successful, and not redo mistakes over and over again. Because I had been there, I'd been a business owner, I'd done startups. And so that's when I found my way. And I, by the way, I did 15 startups, which is. Why I don't have any hair today, but I really learned a lot about all kinds of businesses, and I became a business coach, partnering with some of my mentors, Brian Tracy and Zig Ziglar and some other people you might not be familiar with and and since then, I've been a business coach going on 17 years. I've got over 15,000 hours of log coaching time, business coaching time and and been very, very successful, because my clients have been successful. So I've been really blessed with that. And just a year ago, I was, I was honored by being listed in the top 10 in the world of the most transformational, inspiring coaches, wow, I'm a really a blessed guy, and it's all based on my drive to help people, as corny as that may sound as though, well,
 
</strong>Michael Hingson ** 05:54
and it's also an issue of being humble about it and not thinking that you're the greatest thing in The world and have an ego, and that clearly comes through that you're you're not that way, and I think that that really means a lot. When did you first go into radio,
 
<strong>Danny Creed ** 06:11
it was right out of off the farm. Literally, I walked off a farm. I was going to junior college, and one of the more inspirational people in my life. Was a journalism instructor there, and he goes, I know exactly you want to go on radio. I can get you a job as a copywriter. And that was 1971 and so I went in. During the day, I would write commercials, and at night, I did an airship from 8pm to 2am oh my gosh, turn around and do it again the next day. But I learned creativity in short bursts, which helped me my whole life, helps in writing blogs. And it was I would have never thought that I I went through I learned it was on the air. Learned communication. Then I got into sales and management and radio was really it was all selling, Michael, it was all about selling, learning to sell the intangible, sure, and that's one thing that a lot of people struggle with today. They have to have something in their hands. They have to have that app or something in their hands, where, if people would learn, and I try to teach this my clients how, how to sell an idea, a product, anything, sell the intangible side, which is, look here, touch it, feel it, smell it, versus how would you feel if you were sitting on a on a on An island next to the ocean, and the waves, warm waves, were coming in, and you wanted to relax and see, I'm selling an intangible feeling. I'm selling, how does it make you feel? And that was a big deal, and I still teach, if you want to be an entrepreneur, you want to be successful in business, you got to learn to communicate, and good communication, contrary to what a lot of people teach, good communication is all about really being able to sell a concept in the intangible side of it. How does it make you feel? What's your why versus here it is. Here's how it feels, here's how it smells. See, I can talk to you and make you smell something and
 
</strong>Michael Hingson ** 08:25
I and I appreciate that. I love to tell people that after September 11, when people started calling and asking me to come and speak and so on, I realized pretty quickly and made the choice to do this, but I chose to believe it's a whole heck of a lot more fun to sell life and philosophy than it is to sell computer hardware. Yeah, it's all about intangibles, and I also talk a lot about blindness and disabilities and so on, and probably need to do more writing and all of that. But it's true that that everything really, no matter, even with even with the the physical stuff, any good salesperson will realize that it's not selling the physical stuff. Ultimately, you have to want to emotionally buy into it. And I also need to, as a salesperson, understand where you are, where you're coming from, to know whether what I can sell you is what you need to have, or whether I need to help you find other places to go.
 
<strong>Danny Creed ** 09:30
Amen. I I've always said that the mistake that a lot of people in my industry do is that they come in and try to sell stuff. They tell people, here's what, here's why, you ought to buy my product. I firmly, honestly believe you can tell all your listeners right now that if you ever work with me or talk to me about working with you, I will never sell you stuff. What I'm going to sell is I'm going to listen to your needs from your point of view. Of and then I'm going to, if it there's a fit, because I'm not right for everyone, but if there is a fit, I'm going to, I sell hope. Yeah, think about that's what every good product should be sold on. I still hope that this will work, that I hate it when I go in to make a major purchase and they're asking me what I think? Well, look, when I had triple bypass heart surgery, which I did, and they told me I had 48 hours to live. You think, you know? And well, how would you feel if the doctor then said, So, how do you think we ought to do that surgery?
 
10:39
Yeah, well, I
 
</strong>Danny Creed ** 10:40
don't know that's you're the Pro, yeah. And that's the way people look at anyone, you know, that's why they look at anyone selling an idea or a concept or a product. They want to help me understand if my needs fit what you're selling. And then maybe we can work together. Maybe we should work together. I'm always
 
<strong>Michael Hingson ** 11:01
amazed with reporters and so on, when they interview somebody who's in the middle of a tragedy and so on, and they go, Well, how do you feel about that?
 
11:12
Yeah, hello, yeah,
 
</strong>Michael Hingson ** 11:16
well,
 
<strong>Danny Creed ** 11:17
yeah, how do you think I feel about it? Yeah, really. I
 
</strong>Michael Hingson ** 11:19
mean, I'm I'm still waiting for the first person to say that.
 
<strong>Danny Creed ** 11:23
But yeah, you know, Michael, you mentioned books earlier. I collect books, autograph books, and and I was, I've rather than go, you know, fall all over some of my heroes in writing, I always try to have one question that I asked him, and I asked him the same question here at the time. And the one I asked, have asked some really famous guys, as you know, what makes a great, best selling book, and one of the more famous thriller crime writer guys told me one that I've always remembered. He goes, You gotta, you gotta hook them. If you can't hook them on the first paragraph of the first page of that book, they're gonna, they're gonna close it up and go to another book. Yeah, you know. And that's selling. Hope that, okay, this is good. I get it, I feel it, I understand it, I'm excited about it. I'm gonna turn the page. And it's the same in business. I mean, you've got to sell. You've got to understand what people need and then talk to them about fulfilling that need rather than telling them what they need. You know doesn't happen.
 
</strong>Michael Hingson ** 12:33
Ultimately, they probably know what they need and how to get it, at least subconsciously, and your job is to help them ferret that out.
 
<strong>Danny Creed ** 12:44
Yeah, yeah, it is, you know, and, and again, a lot of that comes with, I, that's why I was intrigued with your show. And, and, you know, it's a great show, is this, is that mindset thing i I'm telling you right now that I work with clients all over the world. And again, I've I'm blessed enough that I can, I can work with lot of different people. I can help a lot of different people and and I'm telling you the one thing that that that helps people win or helps assist them in losing their business, their their success, or anything like this is where their mind is at, where they keep your mind at, I'm telling you, it comes down to, and I know you're you're kind of the expert on it. You do this great show, but I have it broke down. I really believe there's two mindsets to break it down, as simple as you can get. One is a mindset of survival, and the other one's a mindset of possibilities. Now survival is one where you're worrying about, what if, during covid years, 2020 21 and 22 I'm proud to say that 100% of my clients that I work with had growth while the rest of the world was on their head. Woe is me. But the secret to what I did is no secret. But I would go into every coaching session every day and say, Where's your head at today, because I can find when somebody has a survival mindset, all I have to do is say, Hey, Mike, how you doing today? Oh, just getting by, just making it.
 
</strong>Michael Hingson ** 14:32
I never say that.
 
<strong>Danny Creed ** 14:35
I had a guy one time i i One of my books I wrote, I was interviewing people on if they have goals or not. And this one guy just said, Oh yeah, I've got goals. And I and I won't do it all, but he I've got goals, and I read them every day and I believe in them. I said, What's your goal? Then, if you do it every day and it's that deep in your heart, he goes, my goal is go to work every day and break even. And I said, why? Okay. He goes, Yeah, you know, it's tough out there. Well, the people who won and what I tried to do with my clients were the ones that said, Look, you can't control the what if, yes, covid, good, kill everybody. Yes, we might have a government overthrow. Yes, there could be war and all this stuff. And you can worry about that, but that's nothing you can control. Hello. You can control the what is, yeah, and the what is, is what you have in front of you and what you can control. And you can manage that then. And if you think about the possibilities then that are part of what is, instead of the what ifs that cause survival, thinking you're going to be in the top 3% in the world, and people will come to you because all your other competition is in hiding, simply because the differences of your mindset
 
</strong>Michael Hingson ** 16:00
absolutely true. I know that during the whole covid period, we locked down my wife and I did. She had rheumatoid arthritis, so she had a lowered immune system anyway, because she had to take meds to keep the RA kind of at bay, and that lowers the immune system. So I was sensitive to that, and that was a good motivator, but I also knew that traveling wasn't going to happen in it, and it didn't, and we just plain locked down. We We did choose not to ingest bleach or Lysol like some politicians suggested. Sorry,
 
16:41
yes,
 
<strong>Michael Hingson ** 16:41
I know, but we we we didn't even fret about it. We did it, and we knew it was the right thing to do, and didn't contract covid. But I also believe if I have one goal every day, it's to have fun. And whatever I do, I've got to find ways to have fun, to make it happen. And and I always worked at doing that even, you know, even if it's in my own mind, finding a way to have fun. But I agree with you all too often people are so worried about all the things over which we have no control. You know, after September 11, I kept hearing people say, We got to get back to normal. We got to get back to normal. And it took me a while before I realized, and finally started to articulate, first of all, normal will never be the same again, and if we really got back to that, then we're going to have the same problem. So we're not going to get back to the same normal that we had. And people kept talking about what they were worried about, and I and I finally realized that the most important thing that I could say to people, and still say to people, is don't worry about the things that you can't control. Focus on what you can control, and the rest will take care of itself. And when you read thunderdog, you'll you'll see where that came from, because that's actually an integral part of the story, and for for people listening out there, Danny told me when we first started, that he has thunderdog on his desk, and he hasn't started to read it yet. So chapter 10, I think, is where you'll find it, but don't skip ahead, but it's
 
</strong>Danny Creed ** 18:16
there. You made me reach for it, but I'm not
 
<strong>Michael Hingson ** 18:20
sure you can hold it up, but we've got to not worry about the things that we don't have control over. And it's so very frustrating with all the stuff going on, like today in politics and all that, and it is easy to get very frustrated at some of these clowns, and I get frustrated, and two seconds later I go, Oh, that's not going to do any good. So forget it, you know, and just believe and have faith that that things work out because we don't have we don't have ultimate Well, we do have ultimate control. We have the right and the ability to vote, and that's the best thing that we can do.
 
</strong>Danny Creed ** 18:57
Well, you know, Michael, you said to have fun. Well, I have a lot of fun in possibility thinking,
 
<strong>Michael Hingson ** 19:03
Mm hmm.
 
</strong>Danny Creed ** 19:04
Because if you're, if you have that possibility mindset, and you're an entrepreneur, an executive, a business owner, and you're thinking of possibility, it's a lot of fun to go, Holy cow, everybody else is in hiding, and there's an opportunity. Yeah, I can help my clients. I can, I can, holy cow, that's going to be fun. That's going to be exciting. Because I've never thought of that before. You know, the possibilities are out there. They're, you know, the analogy of the old boat analogy, you know that some guys don't, don't see the boats come by. They're on a desert island, they choose not to see the boats come by others, others see them, you know. And you've got to be able to see the opportunities, because if you're so negative and you're only thinking survival, you're not going to see the opportunities. And one of the books I wrote, I based. On me almost dying. And the one thing I learned out of that is a lot of people set back and they wait for their second chance. And they're set back and wait for somebody to come along, you know, and say, I'm going to give you a second chance. And the fact that that I realized was everybody can give themselves a second chance and a third chance and a fourth chance and a fifth chance. You've got to understand you can create that, that you can go out. We have the ability to do it every day, if we're thinking about possibilities others are happy with right now, and happy with moaning and groaning and whining and crying, and they're happy with where they're at, and they don't want it to get any better, because they're happy with the whining. And I just, honestly, I'm sorry to say that I just, I don't even want to breathe the same air as people, yeah?
 
<strong>Michael Hingson ** 21:04
Well, I know for me, yeah, I know. I know for me the idea of the second chance, you know, I like to live in the moment, and I think that worrying about what's going to happen tomorrow. I mean, there, there is a place and a time for strategizing, but living for the moment and looking at what's going on in the moment, saying, How do I maximize what I can do and need to do, which is all part of the possibilities. Issue is, was what needs to happen, and I think that more people should do that. I know for me, I learned some time ago to spend time every night just thinking about what happened during the day. How did it go, what really worked well, and oh, by the way, could I have even done anything better about what went well and the things that maybe didn't work as well. Why and how do I deal with it? Going forward, I've learned that I have to teach myself. I shouldn't, you know, I used to say I'm my own worst critic, as I've told people on this podcast many times, and I've changed that I'm not my own worst critic, I'm my own best teacher, and I have to really learn and do work hard at teaching myself. And that's one of the lovely things I've learned from talking to so many people on this podcast, yes,
 
</strong>Danny Creed ** 22:24
yes, I have to share with you, because you bring to mind, and I can't use his name, but he was one of the most successful businessmen in history, one of the wealthiest men in the world. That I had a chance to sit and talk to this gentleman three or four times, and I asked him one time I said, Do you do anything every day in your mindset, or how you think, how you act you? What do you is there anything you do every day that keeps your company growing and you growing, no matter what, no matter how much money you have, and because he has billions, and he I didn't even get it out of my mouth until he had an answer. And he said, there's three things. Dan, number one, protect your money. He says, what I mean by that is, fail fast. If you're going to fail, fail fast, have metrics in place so that you don't drag things out. And I say this to every business person. I say, You better know when advertising is working or not, when a strategy is working or not, when an employee is working or not, and get rid of it quickly and replace it with something better. So that's one the second thing he said was, I try to go to work every day in my multi 100 billion dollar plus company, and I try to have the same mindset and have my staff have the same mindset as we had on our first day of business. That point is that, well, that's work hard, you know, work smart, fail fast. He said, that's really important to keep in our minds. And the third thing I do is want kind of long lines what you said? He said, and when I go to bed every night, I sit back and say his name, he said, I sit back and go me, I could be broke tomorrow. Something happens tonight, stock drops, whatever I could be broke tomorrow. So what did I do today to prevent that from happening. That's long lines, what you said you if you looked at and I've never forgot that that was 2023, years ago when I told me that. And I think about it every day, and I actually teach the concept in a bigger form to every client I have, because it's powerful stuff. And you're right on, Michael, you're right on contemplating looking at what happened. You know, 1928 the great book Think and Grow Rich by Napoleon, identified that that the best time to plan your next day is the night before, because you're thinking about. What happened, what worked, what didn't, and then you're thinking about, what do I need to do tomorrow? And if you're thinking clear enough, it's going to send a message out to the universe. And it is everybody I know has had a great idea in the morning in the shower, yeah, well, that's because you were probably thinking about it with clarity the night before, and the powers out there sent you an answer, and that works just as well on personal success, professional success, and just living a good life and a happy life and having fun,
 
<strong>Michael Hingson ** 25:34
and that's really what it's all about. You know, the whole idea of regrets. You can feel bad about something not working out. Okay, I accept that, and now I'm going to work on figuring out what happened so it won't happen again. But my gosh, if we, as you say, spend all of our time whining and grousing about stuff, then we don't get anywhere. And I think it's so important to take the time at the end of the day to really think about what what happened and and anyone who says I don't have time, clearly doesn't know how to think, because, of course, you have time.
 
</strong>Danny Creed ** 26:15
That's right. Damian, that's exactly right. Yeah, and some regrets there i They just stay. There's no good that comes from regrets. Yeah, no good I tell, I tell my clients, and I do a lot of charity work. I work men in prison. I teach them personal and professional development. Fact, I was there last week at a major penitentiary working with minimum maximum security. But I tell them all the time, I said, look, it's only a mistake, because a lot of these guys sit and think about regrets. So why are they in there? This and that? But anybody? Business owners, you know your regrets? Just, they they just think it doesn't go anybody but, but you can't do anything about so I always said there's, it's only a mistake if you didn't learn something from it, which is your story. So
 
<strong>Michael Hingson ** 27:10
well, I and it wasn't a mistake until it happened. That's right. Anyway, go ahead.
 
</strong>Danny Creed ** 27:18
No, I you're, you're, right, you're you're filling in the blanks here. So I use a four step process, what happened, be real, honest, not to point fingers, but what happened? Hey, very honestly. Number two, why did it happen? So analyze it. What happened, not to point fingers or blame, but what happened that caused this to happen. Number three, how will it never happen again? So watch your solution that you're going to learn from, and then number four is, see you later. I'm not going to face this again, because I learned something. So that's the way I live, and I and I teach my clients that, because so many people live in the past, and it doesn't get them anywhere.
 
<strong>Michael Hingson ** 28:01
And if I don't know the answer to what happened or how to address it, I'm going to go out and take the time to interact with others and seek answers. And invariably, someone will have an answer that you may not have, and it's perfectly reasonable to do that.
 
</strong>Danny Creed ** 28:19
That's right, that's right. Well, you learn. You know the old line I read about 50 years ago, Ope, you can learn so much from other people's experiences. And again, that's why I got into coaching, because so many people still do. They make mistakes over and over and over again. That costs 10 bucks or ten million and they keep making them Oh and, and they're so surprised. Oh, holy cow. When back to what we were talking about earlier. If you learn something from it, it won't happen again. So I my practice is based on, let's let's work on foundational stuff. Let's work on the basics of everything. Let's understand what we keep making mistakes on and learn from it. And create a rule. Create something that goes in your rule book, you know, in your business plan. But let's not make those mistakes again. And sometimes we've been able to 1020, 3040, 40x that grow their business just by correcting those mistakes and learning something from it. So you're you're right on and on what you say. Michael,
 
<strong>Michael Hingson ** 29:30
well, and you know, it all. It all comes from thinking about it. I was going to say it all comes from experience, and that's true, but ultimately, it comes from thinking about it and learning. And I think that's and that that gets back to I'm my own best teacher, and should be, but I have to be open to learning and letting me teach me to do what needs to be done.
 
29:55
Well,
 
</strong>Michael Hingson ** 29:56
you bring up a
 
<strong>Danny Creed ** 29:56
good point, because I had a guy in a seminar. I do a lot of seminar. Work and such and and I could tell he just didn't want to be there, and he was disruptive. And so finally I just stopped. I was in Atlanta, Georgia, where this happened, and I said, Sir, I mean, what's going on? Other people want to learn what's going on. I know this. He was in sales. I know this. I'm the best salesman, you know, I I've been, you know? And I said, Look, let me ask you one question, have you been in sales? I said, How long you been in sales? 30 years. I said, Have you been in sales 30 years or one year, 30 times? And it well, well, that goes back to your statement. He went to one seminar 30 years ago and says, I know it all. I I'm not willing to learn anymore. That's the operative part about it. I'm not willing to learn anymore. But I see people in all walks of life, you know, I see them, you know, they try out these hot apps and they try it out and say, okay, yeah, that one worked. Are you still using it? No, no. I went on and I went, I'm trying out a new one now. I don't get it. If it works for you, and it works really well. Why aren't you? Didn't you add it into your curriculum, your vocabulary, your daily routine, and it is just, it's, it's very frustrating. But I also teach people how easy it can be to be successful today, if you're disciplined enough to find what works, to learn from mistakes, to learn from your history, and grow every day, it's really not that hard to be successful, you know, you just gotta apply those basics
 
</strong>Michael Hingson ** 31:42
when, when you're coaching people, do you teach them, in one way or another, how to vision
 
<strong>Danny Creed ** 31:47
absolutely that I, I've, I've learned a very complex way to learn it of goal setting and achieving. And I've, I've simplified it, but it's, it's a real tough course that I put executives entrepreneurs, through. But one of the key elements of that goal setting and achieving, course, one of the key elements is visioning and and I'm telling you, that's one of the hardest things, Mike, that that I can do in that process. And here's why, that so many people don't have a vision, because so many people have forgot how to dream. Mm, hmm. I work with a lot of corporate executives and such, and they flat forgot how to dream, because the only dream they have is one that they they received from the corporation they were working for, and they only have one goal, and that's the goal that the corp gave them. They don't have family goals, they don't have personal goals, they don't have personal income goals, they don't have charitable goals. They don't have any of that because the only thing they do is that one goal that the corporate gate given and that nullifies dreams, and dreams are nullified for fear, and so I really force them. I'm going through that right now with a very valued client in Arizona, and once we learned, I got them to just dream a little bit, drop the ego, forget about what is people analyze too much. You know what is potentially Well, that's impossible. Well, yeah, tell that to Edison. Tell me, you know, the Wright brothers. Tell that to Elon Musk. Tell that to you know, a lot of these people, you know, but if I can get them to create a vision, because vision is the starting point for goals, and I don't care how goofy and crazy that vision might be, tell anybody. You don't have to tell anybody what your vision is, but you can be in the back of the room laughing, going, Yeah, someday, someday, this is going to happen. What happened yesterday? Someday, we're going to put a chip in somebody's brain, and that chip will help them talk and run computers by thinking, you know, two years ago, people went, You're nuts. You know, I always go back to Edison again. Can you imagine that guy going around selling the light bulb to people going, look what this is going to do is replace that candle. You got to believe me, every household in the world will have one. Can't Get out. You're crazy, you know, but that vision is the key. Vision is the start of goal setting. And goal setting is the start is based on, well, dreaming equals vision. Equals a start for your goal setting. A goal setting is everything,
 
</strong>Michael Hingson ** 34:45
and visioning can be accomplished in so many ways. A lot of people say, write things down, write it down, put it up on a chalkboard, or create a paper, or do whatever I don't because if. I write it down, still out of sight, can be out of mind. So I learned that that rather than writing it down, I need to think about it, although if I really need to make sure I don't forget something, I'll tell my lovely little Amazon Echo device to remind me about something, but I will make sure that I remember things. On the other hand, we do abuse Thomas Edison because he invented the electric light bulb. And as I love to tell people, and this is something I figured out last year, the biggest problem with most people is they don't recognize their own disability of being light dependents because Thomas Edison made electric light so on demand and available, especially over the last 146 years that now light is everywhere, but it doesn't mean that people still don't have that disability of being light dependent. So it's fun to have discussions about that, but, but, but still, the the bottom line is that visioning and dreaming are so important, and anyone who knocks it is really missing such an invaluable opportunity.
 
<strong>Danny Creed ** 36:04
You're right on the target again. Simply the way I teach visioning as part of the goal setting process is i This is the way I learned it from a very famous guy, and that is, you sit in a room, have as quiet as possible. Shut off your phone, shut off everything Have and Have a recorder of some sort. You can have a digital recorder. You can have, you know, AI now, or whatever, but shut off all surrounding noise. Kill the noise. Warren Buffett says the number one cause of failure today is people don't learn how to shut out the noise. Oh so true. And and so the noise. Shut off all that. Lock yourself in a room for 15 minutes, 30 minutes, however, you can stand and just and no one's around. No one's going to laugh at you. No one's going to point fingers, turn on the recorder, whatever that is, and just go nuts. That's hard for certain personality profiles, but just go nuts and talk, you know. And I'll give you a personal example, if I may, if we have i The one I teach, because I don't like to release my goals and everything to people, but I will tell one way this works. I always wanted my wife and I always wanted a house in the mountains. So I visualized this house, and I had the vision for 15 years. But the vision was I could close my eyes right now. I can do it as we talk, I can close my eyes and tell you the positioning northeast, southwest of this house has the backside of it as a giant plate glass window. It's all made of pine logs. You walk in through the front door and there's a kelly green carpet with a elk antler chandelier hanging down, and I can be that specific. And we finally, we were driving around in northern Arizona, Northeastern Arizona in the mountains where we lived at the time, and we were driving around one day up there just for a long weekend. And we came up and there was the house in my vision, exactly as I laid it out and we bought it, and the only thing we had to do is replace the carpet. But I had this vision in my head of what my perfect getaway home would be in the mountains and my son, both of my sons, actually do this. One of them says, He manifests stuff, you know? He says, I need a new couch that I can't afford the full price. So he goes, he sets and visualizes it and what it looks like, and everything else. And he did that the other day on a couch. And his his his roommate, they have a big old house. His roommate goes, you know, I got a couch in the basement that I'm gonna I'm gonna give away. It's almost new. So would you like it? And Brett, my son, says he went downstairs and that was the couch He visualized. Wow. Now the point is, it's fun, but let yourself go. There's no ego. Shouldn't be any ego involved, you know. Just believe that the line that I use, that that one of my mentors taught me, is, how big would you allow yourself to dream if you knew you couldn't fail, how big would you allow yourself to dream? And people will go, oh, that's, that's baloney. That's, I don't care. Play with me. If you knew you couldn't fail, how big would you allow yourself to dream? And that usually gets people think, and I'm telling you, that's the key to success. You cannot be a success in business or life unless you can dream of what what makes a perfect life a better life for you? You've gotten to do that. And
 
</strong>Michael Hingson ** 40:01
the on the operative part about it is when you're visioning and so on, it is also important not to put a timeline on, well, it didn't happen in the time I put, put out and specified. Well, okay, that's no surprise, because, as you pointed out you, you dreamed about that house for years,
 
<strong>Danny Creed ** 40:21
yep, yep. Now in goal setting, I think I know psychologically that you can put a timeline on some things, sure, but psychologically again, they've proven that just to be a starter, it just puts a deadline in there, and if you don't make it at the end of the year, change the date. But you've got to have something that that you're working towards all the time. So it's always good to have, you know, have something there that says that by the end of 2024 I'm going to I will have done this, and if you don't, we'll change the day. Yeah, you're right.
 
</strong>Michael Hingson ** 41:05
Yeah, if you you try to put timeline on a vision, unless you develop more skills than most of us have, you aren't going to accomplish, most likely, what you think. And if you do, then relish that and go on.
 
<strong>Danny Creed ** 41:22
Well, most visions, really, we find most visions are actually rewards for accomplishing other things, like like, like that cabin. We couldn't get it unless I was successful in business and earned a certain amount and saved a certain amount and did those things, and then when I found that house, I go, I can afford that. Now I can do that, you know. So it's that starting point, you know. But again, I will share with you, Michael that we find that a lot of people, and I love to find people like that have all this ability and possibilities in their mind and everything else, but they nobody's led them to be think it's okay to visualize, yeah, because there's so much fear people have. I know, personally, for a long time, I said, Well, you know, I come from the farm, I'm not supposed to be real successful. Oh, I didn't go to college. I'm not supposed to be real successful. Oh, I didn't do this or that, or this or that, and that's a fear in me. And if you eliminate that, say, you know, I can learn anything I need to learn. I have the ability to work my rear end off and work harder than anybody else, and learn from my mistakes, learn from my lessons and grow. I can do that. I can give myself that second, third, fourth, fifth chance. If you can get your mind in that mindset, I'm I believe you can achieve anything you can,
 
</strong>Michael Hingson ** 42:51
of course, absolutely, and I think that more of us should take that to heart, and we will, we will be all the better for it. Do you still have the house?
 
<strong>Danny Creed ** 43:07
Now? When we had to help family out and we moved, I we split our time between Arizona and Kansas. We built a house in Kansas, where our family's from, and we helped out, help out family while we're here, and it was just to use the house only three or four times a year. We had a chance to really sell it in the real estate boom out there. So we sold it in but I plan to have, I'm now visualizing a lake home. I want to have a home on a lake so I can go fishing every day.
 
</strong>Michael Hingson ** 43:42
There you go. And that will happen. Yo, yeah, I
 
<strong>Danny Creed ** 43:47
know it will. And I've got, I've got the whole thing. I know what color the house is and where it sets near the lake, and how far away for water it is, and what the dock looks like. I've already done all that.
 
</strong>Michael Hingson ** 43:57
There you go. Cool. So what did you do after radio? You were in radio for 20 years, and then what did you do?
 
<strong>Danny Creed ** 44:05
Well, I then I got into entrepreneurship. I had the chance in the late 80s to go into one of the entrepreneurial startup that really was quite successful. We were very successful to me again, it was exhilarating, because I was the one non technical guy usually in the business. I I was the sales guy and the idea guy. And I'd come to all the technical guys and go, What if we could do this? And they'd go, let's see if we can do it. And they'd go out and build the product. And then I take off in the world and go try to sell it and and it was just so exciting. And we did our first startup, and that was really successful. And that's what got me to Arizona. We went out to do a startup there, and we we took it public three, three years after. Start up, and then we sold it three years after that to McKesson pharmaceuticals for it was a really good sale. We didn't always make money, Mike, but we, I don't remember us ever losing any money for an investor or anything. You know, because we were, we'd been around the block. We learned from our mistakes, thank goodness. And again, we were very blessed in how we learn to run businesses, particularly startups. So that gave me and then I told you about the Pentagon, one of the admirals I work with pulled me over and said, Man, you really there's a new industry called business coaching, and you really ought to think about that, because with your background you have, there's a lot of people this whole entrepreneurship thing. There's a lot of people doing well, there's a lot of people losing money. Because, you know, the statistics still is 90 I think last year, 92% of all startups will be broke in five years or less, and that's because they underestimate the amount of time, effort and money involved. They always underestimate it, and you know, or they don't know anything about the business they're going into, how to run a business, and so they go broke. So a lot of people go broke, and some are quite successful, but the suggestion to me was, help these people not make, you know, help help teach them. Help them protect their investment, give them hope for, you know, the thing that they have, a dream on, a vision on. And so I went from radio, which was very creative, into entrepreneurship, which was really creative in the side, because I didn't specialize in anything. I mean, if it was sounded fun and exciting, I count me in. And fortunately, my family stuck with me. But we did startups in healthcare field. We did military health. We did startups in the telephone, independent telephone industry, telephone publishing industry. We did startups and training and and we did startups and just all kinds of stuff, and if it was exciting and fun, because again, there are foundational rules to business. I didn't have to be the expert in any of them, but I understood the foundational rules of business. So that's what we would bring to the table. We'd make sure the basics we had them right. Because no matter what business you're in in the world, they all share the same 13 or 14 foundational needs. And there are things like clarity, time management, priority management, goal setting, visioning, sales, leadership. There are all these things that it doesn't matter what business you're in. I personally believe I can coach any business anywhere in the world, in any economy, because I am a master of understanding the foundational things that make a business work, make someone successful. So that was a natural progression. It was almost like for me, coaching was inevitable, and everything I done in my life led to doing this. So that's that was, that's my was my route.
 
</strong>Michael Hingson ** 48:17
So how did you get started in coaching? What did you do that that gave you that foundation from a coaching standpoint, well,
 
<strong>Danny Creed ** 48:25
I already a part of us. What you were talking about earlier is is, and I think a lot of people fail in business because they don't honor their past. I was smart enough because of some of my mentors. I was smart enough to say, Okay, I had some royal mistakes in my life, but what did I learn from and so I could relate to almost any business person or any executive to the issues they were having, because most of them are foundational. It's people problem, it's a money problem, it's a time problem, it's an effort issue, you know. So I learned from all those, I'm telling you, I did 15 startups, and then before that, I, you know, all the radio stations I worked for as a salesperson and Sales Manager. In a single day, I'd make sales calls on a lumber yard, a funeral parlor, a ladies dress shop, a shoe store, a Cadillac dealership. So I learned a lot about business, and I think everybody has a lot of this knowledge. Again, they don't they don't honor their past. They don't honor their mistakes and their successes by remembering them.
 
</strong>Michael Hingson ** 49:43
And a lot of people don't go into so you went to a dress shop, you went to a Cadillac dealer, and so many places, and you observed, and you learn things while you were there. And so many people just go in and never observe and never learn and take that knowledge with them. Yeah. Yep. Well, I
 
<strong>Danny Creed ** 50:00
tried to, I realized I had all this foundational and the admiral directed me that way. I'll be forever indebted to him for making me be aware of what you know and in that. And then I had some mentors, and Brian Tracy was one of them. And and Brian Tracy was putting together a coaching organization, and I got in very early with that and helped them build that. And from the standpoint of just my knowledge and successes and and I had access to a lot of, like I said, I didn't have the college, but I had, you know, I had quadruple PhDs in business because of what I've learned, the mistakes I made, and the people around me so blessed with the angels that put their arm around me said, Come on, let's, let's learn from this. I learned from Brian Tracy Zig Ziglar, people that weren't as famous in the public, but one of the greatest sales trainers of all time. He was a good friend of mine, one of the great coaches he's quoted at Harvard was was one of my mentors, and I had the luck to surround myself not be egotistic enough to say, look, there's people out there that know what I need to know. So I need to learn. I need to set at their feet. So it was just again, that never ending search for knowledge and but I always was very confident, and that's that's the key. Today, a lot of people just have lost their confidence and or don't have any, and you've got to be confident, because people are searching for people, for experts. They're searching for trusted advisors that act confident. You know, I always example I use is I, you know, I was faced with situation where I I was I was told I had 48 hours to live because my heart was dying. Now I make joke of that by using example. I said, if you found yourself in that situation and you had the choice of doctors, which one would you choose? The first doctor guy comes in and says, I am the head of cardiothoracic surgery for all of America, for this hospital system, I have the best team in America. Or the other guy sitting over here with a laptop and YouTube up on how to how to do a triple bypass. So which guy would you choose? Well, you choose the cardiothoracic surgery, right? Why? Because he's an expert, because he's an expert, and he told you he's an expert, versus the guy who just has, well, I'll give it a shot. Yeah, so much of that is perception. I try to have confidence that a lot of people don't have, and I think anybody can do that, because people are looking for people to help them that have the confidence they don't have, but you've
 
</strong>Michael Hingson ** 52:55
got to have the confidence, and not just the ego, it's you've got to have the confidence and the knowledge. And that's the real issue, of course. Well,
 
<strong>Danny Creed ** 53:04
that's the follow up side. Yeah, you better be able to deliver. But again, I found, you know, Michael, I found the the lost art in American business, worldwide. Business actually, is art of listening. Nobody listens to anybody more. Nobody acts like they're listening. That I read someplace that the actual that the average attention span of the teenager up to middle age today is seven seconds. So nobody listens. So I try very, very hard to and I'm working on it, but I tell people I'm a world class listener, so let me try to understand your needs from your point of view. And I'm telling you that gives people confidence. And I don't have to be the expert in everything, Mike, I just have to ask the best questions
 
</strong>Michael Hingson ** 54:00
well. And you also, I am sure, say to people, let me make sure I understand what you're saying.
 
<strong>Danny Creed ** 54:05
Absolutely that that's part of question. That's part Sure. And feeding back and asking questions, let me help you understand. If I can help you, because I'm not right for everyone, and if I can, we ought to do business, right? Yeah, you know. And people go, Oh my gosh, I can't tell you. I'm not. People go, Oh my gosh, here's somebody's actually listening to me, trying to understand, really, on a simple form, is the difference between telling and asking. You know what? Michael, people don't need told anymore. They don't want to be told anymore. You know why? Because of this little device here called a cell phone, a communication device. I read someplace that today, the the modern day cell phone has replaced, like 140 other products, they've replaced. Replaced the telephone. They've replaced a recording device. They replaced the game thing. They've replaced everything you can think of it. They've replaced, you know, GPS. They it's just crazy. People have access to knowledge instantaneously. They don't need to be told anything. But yet, some of the great training organizations of the world today will come in and teach you to tell let me tell you all the reasons you ought to buy me. Well, look, I can teach people to come in and go. Let me ask you some questions and see if we ought to be working together, because I'm really good at some things. And so let's talk. I understand what that you're facing. And people go, Wow,
 
</strong>Michael Hingson ** 55:48
somebody. And the reality is, of course, you end up by doing it that way, telling them things, but you're not really telling them. You're you're relating, well,
 
<strong>Danny Creed ** 55:58
I'm relating and telling based upon what they've told me, right? I might say the way I understood standard is, this is an issue for you. Am I right? I might have a solution for you. Can I share that it's way different from let me tell you, Oh, absolutely you need to do. Let me tell you what you ought to be thinking. Let me tell you what, people just I don't need it. Yeah,
 
</strong>Michael Hingson ** 56:25
and, and we have gotten so far away from listening. We've gotten so far away from conversing. In general, people are afraid to have conversations today.
 
<strong>Danny Creed ** 56:35
Oh, it just makes me sick. Go to a restaurant and see a family of four sitting there, and everybody's looking in their laps. We forgot how to converse. We forgot how to talk. So I'm saying and that that's fine for them, but I'm saying that one of the things I teach is that's one of the keys to success today, if you can just learn to listen. Here's my rule, ask a question, shut up, listen, feedback what they're telling you, and then solve the problem.
 
</strong>Michael Hingson ** 57:12
One of my favorite lessons of all times came from someone who worked with me. We were both in sales, and he told the story of selling some products in Washington, DC, and I don't remember where or whatever, but was something relating to the government. And he was invited to come in and do a presentation, which he did. And he eventually got to the point of saying, as he described it to us, and now it's time for me to ask for the order. And he said, so I made my presentation, and then I asked for the order, and then I shut up and didn't say a word. And the guy I was talking with sat there on the other side of his desk not moving, and my friend John sat on his side of the desk not moving. And they sat that way for about 10 minutes, and then the guy he was talking with said, well, don't you have anything else today to say? And John said, No, I asked you for the order, and there wasn't anything else for me to say. And he got the order because of that. It was a trick that the guy used, but rightly so, and it's wise not to always have to talk. Well,
 
<strong>Danny Creed ** 58:28
it is you'll talk, you know, it's true in sales, it'll talk yourself out of an order. Yeah,
 
</strong>Michael Hingson ** 58:32
I've seen it happen so many times. You know?
 
<strong>Danny Creed ** 58:35
I actually did that one time and I set for 42 minutes. No one said anything. In fact, my my my client, actually picked up the newspaper and read the newspaper, because the old axiom is, whoever speaks first solutions, you know? So, yeah, yeah, I agree with that. But you know, it just comes back to people, general courtesy. People want to work with people, whether you're a coach or a counselor or a minister or a school teacher. People just don't need to be told anymore. They They want somebody to listen to them, and the world is crying out for people to listen to whether it's a child in school or big time executive. I tell you, I work with a lot of executives, because this isn't the right word, but, but they're lonely. They don't anybody talk to they can't talk to directors, they can't talk to their spouses, they can't talk to their employees, and they don't anybody talk to about business issues. And I gladly will work with them. I'll gladly listen to them and help them make better decisions. I don't have to have all those answers, ask questions and help them make a better decision.
 
</strong>Michael Hingson ** 59:53
That's what a coach does, yep. Which is, tell me about some of the book code. Go ahead. Go ahead. No. So tell me about some of the books you've written, if you would please. I read
 
<strong>Danny Creed ** 1:00:03
a book called A Life best lived, a story of life, death and second chances. That was about the lessons I learned in that process where I was almost died, and it's been very successful, particularly in like prisons, soldiers, veterans coming back and that just need to believe that they can get a second chance and a third chance and everything else, and it's done really well. I have another book called champions. Never make cold calls. It's a I love that title. It's a business, business book that can be applied to anybody who owns any kind of business, whether you're multi level, or you're selling medical supplies or printers or copiers or selling coaching. It's just about how ripe the market is for you to leverage who you know and who they know to get referrals. I created this concept about 40 years ago, the champions concept, and then I put it into a book eight years ago, and, and I've had a white paper on it, but I figured somebody's going to steal it. My idea, gotta put it in a book. And, but it's, it's all I've ever used in 16 years of coaching, 100% of my clients have came from referrals. My whole idea is to create an army of people that will refer me so I, you know, I talked to a guy a while back that a businessman, and I said, So of all the things you do, if you could spend 100% of your time doing it, which would be the number one thing? He said, Well, sales. I said, So how much of your current time do you spend doing that? He says, 20% I said, What do you do with the other 80 and he goes, Well, I got meetings, and I gotta run things, and I gotta pick up the mail. And I go, whoa. So what would it mean to you if we could make 80% of your time selling and 20% your time all that other stuff? He goes, it'll mean millions. Okay, so that's way a lot of people in sales or or most business owners don't know how to sell, but if you're in sales, you need to quit going to networking meetings and quit doing all going to planning meetings and marketing meetings, all that stuff. You need to be out swinging the bat for home runs. So I wanted to figure out, how could I do more of that in less meetings, and I created the champions concept. And the champions is leveraging who I know and then who they know. So that's been, actually, it's still selling after seven years, and it's a great book if you're in any form of selling, even if you're just selling your ideas or trying to ask the boss for a raise, it's just it's helped so many people. I've used it and taught it worldwide. So that's another one. And then I have one called Straight Talk on thriving in business. And then I've done two or three other books that are collaborative books, where I've asked to be with two or three other offers authors and do a book. And those have been fairly successful, but the ones under my name are the the Straight Talk series, and then champions, and then life best lived
 
</strong>Michael Hingson ** 1:03:31
well, and we have pictures of book covers in the show notes. So I hope people will go out and and get some of those books, because clearly there's a lot of neat information here. What do you think are some of the most challenging issues for entrepreneurs and business people, and then people in life today?
 
<strong>Danny Creed ** 1:03:51
Work ethic. Most people don't have a work ethic at all, and that's again, where I draw from the farm. I learned how to work there. I learned how to work on the farm, and a lot of people will work hard for a little while, and then they'll quit, and they'll stop, or they don't, they give up to quit. So I actually teach this to a lot of entrepreneurs things. So you got to have, you got to have a work ethic. Number two, you've gotta understand what success looks like for you, cuz so many people put themselves up against people other people that they're highly successful, but you don't share any of the same standards or anything like that, and everybody's definition is different of success. So you need to understand exactly what what you want and what that looks like, because everybody's debt like, you know, some of I've got friends on the farm that their definition of wealth is much different than some of my people. And Silicon Valley friends, you know their definition of well, but that's okay. I You can't say you're not successful. You're not a wealthy person. If you don't make a half a million a year, you may be very happy and just absolute, living the best life ever, making 50 grand a year, but you got to know what you want out of it. Be satisfied with that so and be happy with that, but know exactly what you're looking for. So have metrics in life. The the third, the third thing is that I always tell people is, learn to sell. I don't care what you're doing, you've got to sell, whether you like it or not. And I used to have people go, Yeah, well, I'm not a salesman. I you know, they had to. Everybody thinks the old thing that if you're in sales, you're like the the old, goofy used car sales, if you're if you're going to do anything, particularly if you're an entrepreneur, or you're trying look, you have to sell from the day you're born, you've got to scream if you want to eat, you've got to scream louder if you want your diapers change, you've got to sell your mom to go out and do things. You've got to sell people to, you know, sell a girl or a guy to go on a date. You have to go sell yourself to get a job. That's right, you have to sell, to earn a living, you've got to sell your ideas to a banker or an investor. Learn how to sell. Get rid of that old crap, out crappy idea of well, you know, I'm the salesman. Yes, you are everybody. You have to
 
</strong>Michael Hingson ** 1:06:33
learn everybody's a salesperson. Yeah, um, phase up. Find
 
<strong>Danny Creed ** 1:06:37
a good course. I mean, but you've got to learn to sell. Because a lot of the people who fail today in business with their entrepreneurial ideas fail because they can't sell their idea. They can't sell. Let's go back about 30 minutes. They can't sell their vision. Yeah, you've got to be able to sell. So again, I stay on pretty much those foundational things. The other thing that I talk about is you gotta have goals. You gotta written goals. And so here's the statistic, 70% of our society has absolutely zero goals. 28% of our society says they have goals, but they're not written. 2% and that's arguable, have written goals, Oxfam, the International Organization for tracking wealth in the world, will just put out a paper that says the 2% of our 2% of the wealth of the world, or 98% of the wealth of world, is held by 2% you know, and, and I choose to believe. And if you talk to some of the great people, like Brian Tracy and such a lot of them will say that's the people who have written goals, you know, again, you've got to have a division. You can't just go, Well, you know, I want to my brother in law's a minister, and he used to tell me one of the biggest issues that he had is getting people to pray clearly, because they will say, there, I pray to be rich. Okay. What does that mean? Yeah. You know, everybody's definition is different. How does God or whoever know what to deliver by saying, I want to I want to be rich, you know, so be very which I guess, could tie into another issue, but you got to be clear on what you're looking for, what you're asking for, and and that's where goals are. Very important to be very clear. Don't say I want to be rich. I want to go to Hawaii. I want to what, how you how? What does that mean to you? And I will, again, Michael, when I work with people, a lot of businesses just have no clarity. Yeah, they have no clarity on what they want. So they're upset, they're frustrated, they're, you know, I I talked to a lot of salespeople. I worked with a guy one time that all he did was gripe and moan, I'm not making any money at this and did it. He was putting down the guy, one of the leaders, sales leaders, and I said, Look, wait a minute. What's your metrics? What
 
</strong>Michael Hingson ** 1:09:21
do you mean? I
 
<strong>Danny Creed ** 1:09:22
said, Well, how many presentations do you make? A month, a week? Well, I don't know. And I said, Well, that's your first problem. You haven't tracked it. Go back and figure it out. How many presentations did you make last year? And it turned out he made around 40 presentations. So that worked out to about one presentation asking somebody to buy about every two weeks. Okay, every every 10 days. So the guy that he was criticizing, we got his numbers, and his numbers said that he did over 180 presentations. So I looked at the. Guy said, so, he said, So what's the secret? I go, Well, your secret is this. Your secret is that you did 40 you were making one presentation every 10 days. He was making seven presentations a week. Yeah, the law of averages says he's going to be more successful in you. So unless you're willing to do that, make seven presentations a week and change the odds, shut up. Really. I you know I hear you. Shut up. So again, that's back to where we started. That's back to work ethic. So learn to sell. Have a work ethic, track everything you do, have goals, have that strong vision. I mean, it's back to basics, isn't it? It is. It's always better. No, magic app,
 
</strong>Michael Hingson ** 1:10:52
no. It doesn't need to be. Well, there is, but it's, it's what we've been talking about. If you want to regard that as magic, that's great. I learned to sell because I was confronted with being laid off or going into a sales position, and I said, I've never sold professionally. I didn't say I've never sold but I said I've never sold professionally. And they said, we'll send you to a Dale Carnegie sales course. And I took it and learned so much about what selling was really about, oh yeah, but that was still only the beginning, and that happened back in 1979 so a long time ago, but I value what I learned from that, and of course, what I've learned since. But you're right, we all sell, and this podcast is a sales presentation, if people think about it, I know I have learned so much from all of these and it helps me, and I hope that that's the case for everyone else. So all we can do is keep working at it. Yep, that's right, absolutely. So tell me if people want to reach out to you. How do they do that? Well, the
 
<strong>Danny Creed ** 1:12:03
best and easiest way is go through my website. And the best URL there is www, dot real, real world <a href="http://coaching.com" rel="nofollow">coaching.com</a>, and you can find out all about me. And then there's contact blanks in there that you just fill it out if you want to talk, and I always do a complimentary coaching session, just to see the listen to your needs and see if there's a fit, and maybe give you a few ideas along the way. So I'd love to talk to people.
 
</strong>Michael Hingson ** 1:12:35
Well, I hope people will reach out real world <a href="http://coaching.com" rel="nofollow">coaching.com</a> and I hope people will do it, and I want to thank you for being here, but I want to thank everyone for I was going to say tuning in. I guess you can. I guess tuning in is just as good now as it ever used to be radios and all that we still tune so Thanks for Thanks for joining us and for tuning in. We really appreciate you being here. I'd love to hear your thoughts about today. Please feel free to email me at Michael h i@accessibe.com that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, you're also welcome to go to our podcast page and their contact forms and other things there as well. Www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, o, <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>, and by the way, if you're on Michael <a href="http://hinkson.com" rel="nofollow">hinkson.com</a> you can learn about what I do as a speaker. And if anybody needs a speaker to come and talk, and I hope some of you do, I'd love to hear from you and find ways that we can help, and I know that Danny is ready to do that, and what he does as well. So please feel free to reach out to us. So Danny, one more time, I want to thank you for being here. This has been fun.
 
<strong>Danny Creed ** 1:13:52
Thank you, Michael. I really appreciate it, and thank you for all the listeners who stuck with us. Thank you. Applause.
 
</strong>Michael Hingson ** 1:14:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Acclaimed Business Turnaround Expert with Danny Creed</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b57bf6d9-bb87-4ef5-ac4a-e65aa3d10db7.mp3?source=rss&amp;ext=asset.mp3" length="36615670" type="audio/mpeg" />
<itunes:episode>266</itunes:episode>
</item>
<item><title>Episode 265 – Unstoppable Wellness Professor with Leo Simpson</title>
<guid isPermaLink="false">https://pinecast.com/guid/6b7c04cb-5e74-49e8-adfa-50844c6b5cb4</guid>
<pubDate>Tue, 10 Sep 2024 11:00:32 -0000</pubDate>

<itunes:duration>01:09:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5107853c-3dbc-4e2c-8a98-fdb9bd008943/UM265-Leo_Simpson-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Leo Simpson II is a community college teacher in Texas. He also is a speaker, entrepreneur and author among other things. He is also known as The Wellness Professor. Leo’s life has always been one of service as he tells us. His grandfather was the pasture of a church which helps explain why Leo comes by an attitude of service honestly. Even from a young age Leo was taught to serve others.</p>
<p>As you will hear, Leo is quite the over achiever. In college while studying accounting Leo was involved in a number of campus organizations. At one point during our conversation I asked Leo if he ever learned to say “no”. He responded, “not then, but eventually”. The story is fascinating.</p>
<p>After college Leo held down a number of jobs in which he usually excelled. While working for UPS he was recognized as even being able to save the company $20,000,000. Even so, eventually Leo moved on from UPS as you will hear.</p>
<p>Leo’s observations about wellness are quite poignant. As you will hear, eventually he adopted an attitude of teaching wellness to people by first helping children learn to adopt a better wellness mindset through his program called “Transform Kids Minds”. His goal is to help over 1,000,000. He will tell us about it and through that program you will learn how he became The Wellness Professor.</p>
<p><strong>About the Guest:</strong></p>
<p>Leo Simpson II, The Wellness Professor, is a speaker, multi-book author, coach, business professor, and strategist. He helps people replace chaos, frustration, and confusion in work, family, and identity with wellness. Where there is weakness, void, or lack, he is poised to breathe wellness into it.</p>
<p>As an influential executive leader with a Bachelor of Science in Accounting, a Master of Arts in Executive Leadership, and a Leadership Certification, he is impacting future business excellence and wellness at Lone Star College through his unique value in the classroom with students and outside of the classroom as speaker and facilitator to his peers. He has authored 8 books with others soon to be released and has been a featured guest on a podcast with an audience of more than 130 million.</p>
<p>His distinguished ability to lead leaders and drive business advancement contributed to a Fortune 50 operation achieving over $20 million in cost savings during one of their peak seasons. Having the unique skillset of straddling and bridging well between the worlds of strategy and execution, he has been afforded the opportunity to lead hundreds of employees, influence the experiences of thousands of residents in the apartment industry, and impact change management initiatives in more than 5 industries.</p>
<p>Leo is renowned for his innovative management skills, empowering people at the level of their potential, and revitalizing the synergy between the two most pivotal areas of life. Uniquely, he also boasts the honor of having launched over 80 couples on the beautiful journey of marriage as a 5-Star Wedding Officiant, and the privilege of being a teacher of the Bible and a singer in the Christian community.</p>
<p>Leo's premier effort of focus, intended to kill 2 birds with 1 stone, is an effort called Transform Kids Minds which is intended to influence over 1 million children over a 5 year period. This effort is designed to bring wellness to kids by encouraging them in their worth and value to empower them to protect themselves against bullies, prevent suicide, and stay out of prison. This effort is also designed to bring wellness to adults through positioning them to encourage kids in a unique way that enables the adults to leverage the Hidden Billionaire Success Strategy which can simply be described as Doing For Others Is Doing For Self.</p>
<p><strong>Ways to connect with Leo:</strong></p>
<p>-Instagram - <a href="https://www.instagram.com/leosimpsonii/" rel="nofollow">https://www.instagram.com/leosimpsonii/</a>
-Facebook - <a href="https://www.facebook.com/leosimpsonii" rel="nofollow">https://www.facebook.com/leosimpsonii</a>
-LinkedIn - <a href="https://www.linkedin.com/in/leonardsimpsonii" rel="nofollow">https://www.linkedin.com/in/leonardsimpsonii</a>
-YouTube - <a href="https://www.youtube.com/@leosimpsonii" rel="nofollow">https://www.youtube.com/@leosimpsonii</a>
-Encourage Kids - <a href="http://www.inspiretheglobe.net/encouragekids" rel="nofollow">www.inspiretheglobe.net/encouragekids</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there. Wherever you happen to be today, I am your host, Mike hingson, and you are listening to unstoppable mindset. Today we get to talk to a person who has become known as the wellness professor, Leo Simpson, and we're going to have to find out a lot about that. He's authored several books, among other things, and been a all around busy kind of guy. So Leo or professor, welcome to unstoppable mindset.
 
<strong>Leo Simpson ** 01:50
Glad to be here, Michael. Well, tell
 
</strong>Michael Hingson ** 01:52
me a little bit about you, maybe the early Leo, growing up and all that sort of stuff, and we'll go from there.
 
<strong>Leo Simpson ** 01:58
You know, the early Leo,
 
</strong>Michael Hingson ** 02:01
yeah. Let's start with the early Leo.
 
<strong>Leo Simpson ** 02:03
Yeah, the early Leo was absolutely engulfed in service. And I say that because my grandfather was my pastor for a number of years, and my both of my parents served with him, and between him being a pastor and us serving with them, as well as being in sports and things of that nature, we went to private school for about the first four years of our life, like service was everything, and So I grew up in an environment that was focused on really doing for others, and I really didn't focus a lot on myself, in the sense of, I it was kind of hard to focus on myself because I was in an environment that was always focused on other people. And, you know, being in an environment that was so focused on other people, I was always focused on what I did and how that affected someone else, benefited them. You know, we gotta go do this, because this is what this person needs, serving family like my dad was not the oldest child, but he was the oldest child of his mother, and so he was absolutely counted upon a lot, and people called upon him a lot, and so we got called into the called upon. And so enjoyed a lot of things, though we we played sports, like I said. I played basketball, ran track, played football for a little while, ran cross country, but I had some experiences that took me down a road of wellness, lack that was very interesting, in that I was a quitter. You know, if, if something was difficult, Michael, I would assume that that was not something I should have been doing. And I've kind of figured out what that is now to date, and this that I had this mindset because I was a very obedient child. I had this mindset that if something was difficult, it was like the authority telling me I shouldn't do it, because when I did something that was wrong, I got in trouble for it right? So I didn't have anybody tell me that while you're doing wrong in a disciplinary situation requires you to be held accountable when you're actually pursuing something of value, you can't actually go and buy out because something of value requires that you push through, because those circumstances are really trying to take you out. So I didn't, you know, separate the two. And so I ended up quitting, you know, sports four times by the time I was, uh, you know, graduating from high school. And. Man, it started me down a path of having a facade of wellness in my life and not really having wellness for sure. If that makes sense,
 
</strong>Michael Hingson ** 05:11
yeah, I think it does. And I want to definitely come back to that and talk more about that. It's a fascinating thing. But as a kid, did you kind of resent being in a service oriented environment, because that certainly meant that you were involved in doing things for for others and so on, and not getting to do stuff for yourself? Man,
 
<strong>Leo Simpson ** 05:33
I loved it. I loved every minute of it. The only problem was I didn't realize if you didn't establish a very dedicated financial strategy in your service, you could end up poor. Yeah, you know, because when you're a kid, they feed you, they take care of you. You know, when you become an adult, you know you you gotta make sure you get paid. And and when I say, make sure you get paid, it's more. So you gotta have a very dedicated structure and strategy. You know that you're a speaker, you've done business for years, but no, I didn't resent it at all. I loved every minute of it. I enjoyed the exposure that I got. I loved the opportunities that I got to experience. I got to meet, you know, a lot of the the prominent people in, you know, the arenas we were in. I got to have exposure and a lot of different experiences and opportunities. Even when I got to college, service was something I really engulfed myself in, as it pertained to student organizations. And as a result of the level of service, I had so many different opportunities. And got to go to, you know, a number of different conferences at no cost to me. Got to travel to South Beach, Miami, Florida, with all expenses paid twice. I mean, services is, is, is a well paying opportunity. You just gotta make sure it's a dedicated payment.
 
</strong>Michael Hingson ** 07:06
Well, tell me more about what you mean when you say service,
 
<strong>Leo Simpson ** 07:09
service in the sense of serving the needs of others. So on the one hand, service is a matter of, you know, being a part of different programs and efforts that are meant to provide value to people, be it training, be it they have needs or things of that nature, but also services corresponded to, you know, contributing your energies and efforts to bringing Something about so being that my grandfather was a pastor, you know, all of those years there was a lot of, you know, efforts that were being planned, a lot of programs, a lot of services, a lot of meetings that were being planned. So contributing to the, you know, logistics and the outer workings of all of those things was absolutely service. Volunteering through those things was service. And so it was pretty broad within the context of maybe you're serving those who are in need versus you're providing a support in a particular role for a certain operation or something like that.
 
</strong>Michael Hingson ** 08:21
Where did your grandfather have his church
 
<strong>Leo Simpson ** 08:23
in the Houston area? Okay, kind of in the near the Tomball area. So kind of like Tomball Cypress in the Houston, Texas area.
 
</strong>Michael Hingson ** 08:34
All right. And where are you now?
 
<strong>Leo Simpson ** 08:36
I am still in the Houston area, probably about 30 minutes from where his church was. So maybe about 20 more so, but yeah, I'm, I'm out on the northern side of where his church is, whereas when I was younger, we live like the kind of like south east of the church and whatnot. So, so
 
</strong>Michael Hingson ** 09:00
you mostly lived, you mostly lived in Texas. Yeah,
 
<strong>Leo Simpson ** 09:04
only time I really lived outside of Texas for a period of time is when I went to college, went to Gremlin State University, and lived in Louisiana for that period of time, about three and a half, four years.
 
</strong>Michael Hingson ** 09:17
What took you down there, as opposed to one of the colleges in Texas, relationships,
 
<strong>Leo Simpson ** 09:21
one of my teammates that I played basketball with in high school, his mother, actually went to Grambling, and she was, you know, very close to us. We were close to her and her family. And one day we were sitting down talking, and she asked me, had I thought about Grambling? And I was like, nope, and honest, you know, she started sharing some things with me. And you know what type of opportunities I started looking into it myself, and when I start checking out what they had, as far as their accounting program, which is what I was going to. Majoring in, I saw that they were, you know, one of the the ranked programs in regard to accounting, and I really saw a huge opportunity. But also, but beyond that, she just happened to be talking to me at the right time where I was kind of looking to get out of the city and the state, because I was trying to get away from some people. Who was actually a girlfriend I had broken up with which my father told me I didn't need to have and and she was just getting on my nerves. And so I was like, Man, I gotta get out of here. And that was just a another way to do it. But at the core, you know, I saw that program was going to be a huge opportunity. And when I really looked back on it, aside from the conversation with, you know, my friend's mom and my wanting to get out because of the girlfriend, I was really I look back on it a number of years later, one of the things that held Grambling in my mind was when I was younger. I remember the Eddie G Robinson commercials that they used to have. You know about him and the football team and Gremlin was just one of those places that really stuck out to me. So I guess when she talked to me at that point, it was just the perfect time in the right conversation, and the rest was history. What
 
</strong>Michael Hingson ** 11:22
did you really like about college, then going to Grambling? What? What stands out in your mind today? Man,
 
<strong>Leo Simpson ** 11:28
my my involvement in student organizations, like I was a part of Student Government Association, I was a part of and I was a part of SGA for all four years of my being there, I was a part of the National Association of Black accountants. I was a part of the the Honors College Student Council. I happened to be the first president of the Student Council for the Honors College. I was a part of it was another, oh, I was a part of a Christian campus ministry for a few years. I was a president of that a couple times. Two years, I was a part of our career services and career planning department. You know, I did training seminars, mock interviews, help people develop resumes like I really enjoyed being able to help people grow and develop. And really it was a huge launching pad for me, being a speaker, a trainer, a coach, as a matter of fact, one of the most transformational experiences I had was when I went to my South Beach Miami, Florida for the first time. And South Beach Miami, Florida, where I went, they had what was called the Black executive exchange program with the National Urban League. And this was a national conference executives from all over the country with top companies and whatnot. And it was a conference, you know? It was a conference for students and for business professionals. And one of the sessions I went to, the speaker's name was Tanya Wilson. I never forget her. Tanya Wilson, she was actually teaching from Dr Spencer Johnson's book, Who Moved My Cheese and man she she delivered a powerful talk on the one hand, but on the other hand, she was able to deliver that talk in a way that it touched my potential deep down on the inside, and brought it to the surface. And literally, I there was a point in the in the session, that I was just weeping because of having been exposed to potential that I had not, you know, been exposed to before. And so from that moment on, you know, I had, I had the bug for teaching and speaking and training, and not to mention it was already in my in my background, with the environments that I was in, but that right, there was just a catapulting experience.
 
</strong>Michael Hingson ** 14:17
Mm, hmm, how long ago was it that you went to that conference?
 
<strong>Leo Simpson ** 14:23
It was back in 2004 I think it was 20
 
</strong>Michael Hingson ** 14:30
years ago, yeah, summer 2004
 
<strong>Leo Simpson ** 14:34
now, were you out of college at that point? No, that was in my junior year, yeah, okay, going into my junior year.
 
</strong>Michael Hingson ** 14:40
Okay. So you, you were involved in so many organizations, when did you have time to study?
 
<strong>Leo Simpson ** 14:47
Yeah, that's what people used to ask. Well, I figured I would. That's what they used to ask me. I I think that I just figured a way to. To make it happen, I did not study to the extent that I could have. I would actually say I majored in making a difference more than in accounting, but I grasped the accounting concepts very well to the degree that, you know, I really didn't put a lot of energy and time into, like, heavy duty study, and so I just, I made it work. That's really what I what I can say. I made it work. I can't really say how many hours I put in. I just made it work.
 
</strong>Michael Hingson ** 15:38
I know the feeling I when I was in graduate school in physics, I also chose to take some non physics courses. I actually took a year of Japanese, and I took some other courses, and I was the Program Director of our campus radio station, so I wasn't involved in as many organizations, and I was also involved on the outside, having joined fairly recently with the National Federation of the Blind, which is the largest organization of blind consumers in the country. So although I wasn't involved in as many things as you, I know exactly what you're saying, and you do find a way to make it work. I really needed to push the studying part of it pretty hard. So it was studying and figuring out a way, if at all possible, to make the other things work. And it did, and I wouldn't change a thing about what I learned along the way. And I'm sure that you feel the same way that absolutely, you learned a lot about yourself by doing all of that too. Absolutely,
 
<strong>Leo Simpson ** 16:40
I found that doing those things helped me to understand what I really enjoyed, but it also exposed how easy it was for me to avoid the things that I needed to do in order to do those things. And so I learned how I was adverse to certain types of difficulty, and that I needed to have a right viewpoint of those difficulties in order to make sure if they were going back to what I said. You know, I was a quitter, and I evaluated difficulty as it was like discipline, rather than difficulty being the test and the the the resistance, in order to build you in what you were pursuing. And so it was a huge learning experience, a huge value experience as well, to the degree that I was able to find myself realizing where I needed to be, even though I had skill sets that were very structural with managerial authorities being able to specialize in a number of aspects on the accounting side, like I really saw I needed to be and continue to push toward areas where I was teaching and training people to be able to apply the things that they needed to apply. So it was a huge benefit. It was a huge opportunity. I got a lot of skill sets with regard to marketing, with regard to dealing with networking, building relationships, planning events. As a matter of fact, you know, the number of events that we planned in college. You know, for those organizations, those skill sets, you know, are brought into you know, my future experiences, not just as a speaker, but there was a four year stint of time where my wife and I actually planned community events for two different apartments. So we were pretty much the the the party people, the the host of experience for, you know, two different apartment communities. So it was huge, and being able to set the trajectory of my skill sets and what I brought with me out of college, I would say I was very versatile as a result of that. Did
 
</strong>Michael Hingson ** 19:10
you ever learn, though, from all of the activities and everything that you did, and we'll get to more about you being a quitter and all that. But did you ever learn to say no to anything,
 
<strong>Leo Simpson ** 19:21
not then, but I have now.
 
</strong>Michael Hingson ** 19:24
So later on, you did no then, yeah, we'll come back to that. Then, yeah, absolutely.
 
<strong>Michael Hingson ** 19:29
So what did you do? So you got a degree in accounting from Grambling and and so how did well, Grambling? How were they in football?
 
</strong>Leo Simpson ** 19:42
When I was there, we actually still won some championships for the divisions that we were in. And, you know, by the time I got ready to graduate, it started kind of going down at that point. But when I got there, man, they were still winning. But. Big, I think they won at least one SWAC championship, one National Black championship. And then, of course, the big, the biggest thing was always the Bayou Classic, with the the southern Grambling game. So you know, you can do all those other things, but if you lose the Bayou Classic, you have lost it all. So
 
<strong>Michael Hingson ** 20:25
I remember when I lived in New Jersey, I always rooted for Rutgers, and they didn't do very well. One year, they did pretty well, but it was, it was fun to root for the underdog and hope. And as I said, one year they they did pretty well, but they're back this year to having challenges. So you gotta, gotta, kind of always root for the boys,
 
</strong>Leo Simpson ** 20:45
of course, of course, absolutely.
 
<strong>Michael Hingson ** 20:49
But you know, so you went to college, and you came out of college with a degree in accounting, I trust Absolutely. And then what did you do?
 
</strong>Leo Simpson ** 20:59
So, interestingly, I had an opportunity to work for the Internal Revenue Service. There you go. They were taking forever to hire me. And so what ended up happening was my wife, now we were engaged at the time, she had moved back to Houston, where she after she had graduated from grad school with her social work degree, and so hey, I was like, I'm going where my woman is right. And was she at Grambling when you were there? No, she actually, we met through through relatives, and so that's how we ended up meeting. But she was actually she went to Clark Atlanta University, and then was at San Marco in San Marcos at Texas State University out there. And so once she finished at San Marcos with her Master's social work, she came back to Houston. She had actually gotten a role with DaVita dialysis as a social worker. And so I came on back, and while I was here waiting on the IRS in Houston to hire me, they were taking forever. And so I ended up working with a friend of my father's at Houston Community College in their college Operations Office as a budget specialist, and I was facilitating the expenditures and part time expenses, part time salaries for the so the expenditures for the for the college itself, but also facilitating the part time salaries for faculty and stuff like that. And that just happened to be the time when, I think it was Governor Rick Perry had slashed some of the budget for the community colleges in Texas and for the higher education. So everything was running a tight ship. So I came in and I was, you know, helping them save expenses and whatnot, identifying, you know, areas that we needed to be able to educate the faculty, with regard to the policy and all those types of things. So I was with them for about, I think, seven months, and then my role there ended, actually, was let go. That's a whole another story that would probably be too, too long for this one. But then from there, I was looking for work again, and I ended up at San Jacinto College in the research and Institutional Effectiveness office, doing survey research. And the interesting part is between the both of those roles, I discovered how versatile my accounting degree was. I realized that accounting had given me the ability to go into any arena and understand what the expectations are, one of my role and of that environment, and be able to give a lot of value, simply because I understood the frameworks of where things started and where they ended, and how to deal with the in between. And so as a result of that, you know, I just gave my everything to to that role. I loved it. I ended up learning data programming to a degree. I started doing some SQL. I don't do it anymore, but, man, I just kept growing. And I started pursuing a Master's of Science in Psychology with a program evaluation and research concentration. But I didn't finish that degree because I made some poor decisions and leaving work thinking I was going to be situated to, you know, build a career as like an entrepreneur, things of that sort, in a certain way. And I didn't have a clue. I did not have a wellness mindset. I. I had a a weak mindset with regard to a lot of things. Really didn't have a lot of wisdom. Had a lot of wise people around me, but really not a lot of people who could help me understand and navigate what I was thinking, what I was dealing with, what I was going through, because most people around me didn't really understand what I was trying to do and why, and so, yeah, I made some very poor decisions, you know, as far as navigating work thinking that I could, you know, quit a job and easily get another job. And man took myself, my wife, and my oldest daughter at the time, my only daughter at the time, took us through some very difficult times over the next 10 years or so,
 
<strong>Michael Hingson ** 25:49
was that mainly because you just continued to go the way you were going, and you were allowing yourself to be torn in a lot of different ways, and Just didn't stop to think about it, even
 
</strong>Leo Simpson ** 26:01
Absolutely, absolutely, that that's where it it came to bite me so overextended, and didn't really navigate the overextendedness, and, you know, the proper ways.
 
<strong>Michael Hingson ** 26:16
And by the way, never did go to work for the IRS.
 
</strong>Leo Simpson ** 26:20
I never did. Well, never did. Boy, the
 
<strong>Michael Hingson ** 26:24
nerve right, the nerve, and they still make you pay income tax. It's pretty nerve, hey,
 
</strong>Leo Simpson ** 26:30
you know it is what it is. It depends on, it depends on what side of the ship you own,
 
<strong>Michael Hingson ** 26:35
maybe, and they tax everyone so you, you continue to work and you continue to to go off in many different directions, yeah, what, what was your greatest success during that time?
 
</strong>Leo Simpson ** 26:55
You know, I would say my greatest success story was persevering through difficulty. It was from about 2011 to about 2013 where, you know, it was a in and out of trying to get re situated, do part time jobs here and there. And it was around the end of 2013 going into 2014 that I actually got into something that seemed like it was a more stable position. At the beginning of 2014 I started working with an HVAC company doing commercial maintenance sales. And then, you know, that ended up moving me to being the commercial Maintenance Manager, you know, doing recess system, system, re, system, oh, what my word systematizing. That's what I was trying to say, um, re, systematizing their system and structure. And, you know, one of the things I did there at that company was I was able to, you know, really re structure how their commercial maintenance operation functioned, and make it a little more profitable, even though it was not really a profitable operation, it was more so a lead generation operation. And so it was more of like marketing funds going into maintenance, if you will. And ultimately, what happened was, as I really systematized it and saved time, you know, was able to redistribute or reallocate the the the manpower through that particular effort into other areas of the company, like the construction side that they had, the HVAC construction, as well as the residential side. It started to become to where I was known as the guy who could actually, you know, handle change management, and if we needed to create a new system, and, you know, create a strategy, a plan, this was the guy to do it. And he could go in, create the system, work the system, and then bring other people into the system, kind of like they do with franchisers. And it was really great to discover that I had the ability to handle strategy and execution. I didn't put it in those terms until well later on, but I did realize that I had a knack for being able to strategize and then execute the strategy, which was pretty cool to discover.
 
<strong>Michael Hingson ** 29:40
So that's a lot, in a sense, different from getting a degree in accounting, though
 
</strong>Leo Simpson ** 29:45
it is, however, that goes back to what I said, because I had that accounting degree, I realized that it made me very versatile in in pretty much any environment. Because what. Happens is, you know when you understand what's affecting everything, you know how to structure the things in order to get certain results. And so whether I was doing technical work in the HVAC arena, brazing copper pipe with solder, or, you know, releasing refrigerant or adding refrigerant to a system, I understood how everything that I did had an effect on the numbers of the company. And it's crazy how you know, I can be able to see that. And so even one of the things I didn't say was in 2012 I actually acquired a certification in leadership, speaking, teaching and coaching with the John Maxwell team. And as a result of that, you know, I had a very strong leadership mindset within the context of how I approached everything that I was doing. So I was using my leadership perspective that I was continuously growing in I was using my accounting, and then the the various aspects of the strategic focus and operation of the HVAC industry, and I was just growing and making a difference, right and and to be honest, it goes back to my childhood. In my mind, it was like, I'm serving. I'm making a difference, you know, I'm I'm taking what's being given to me, and I'm actually putting my best effort in it and getting results. So that's where service began to expand for me, beyond just, you know, volunteer stuff, to where really in everything we do, everything we're doing, we're really serving others.
 
<strong>Michael Hingson ** 31:43
So how long did you stay with that company?
 
</strong>Leo Simpson ** 31:46
I was with them for almost two years, and the the ownership, because it was a small company, they began to shift their priorities, and I was no longer a part of those priorities. So I had to leave again. And I left on short notice, because it was kind of like one of those forced resignations type of thing. And for me see maybe a couple months, I was looking again, and I ended up finding myself at UPS as a seasonal full time driver, and watch this. So if you if you look at it, I went from education to getting some certification in leadership, right, and then from that certification, I went into HVAC, which they called the mechanical industry, and then I went from mechanical to transportation, which, you know, UPS is one of those top transportation companies in the country. And I went, and I was like, Hey, I'm going to be here for a long time. As a matter of fact, UPS was the company that paid for me to go to that conference those two times when I was in college. And so in my mind, it was like, this is an opportunity to be a part of this organization. And there was no guarantee that I was going to stay based on their own words, but in my words, I was going to stay there, and that was that. And so I got out there, and I killed the game. Man,
 
<strong>Michael Hingson ** 33:28
what happened?
 
</strong>Leo Simpson ** 33:29
So the short of it is I ended up, uh, coming in, getting trained, discovering what it was that they expected from us for the seasonal time frame, and I was a standout. It was probably maybe five of us in, you know, the group that season that were, you know, really solid standouts. And I'm talking about I was making their numbers look good for the seasonal time. My deliveries were timely. I was getting done early, able to go help other drivers deliver, you know, get volume off their vehicle, Bring, bring deliveries in, or, I mean, bring pickups in to the to the distribution center, to the center, and then even, excuse me, even being able to Bring packages from off of their vehicle that needed to be delivered so that they were not outlaid and, you know, all sorts of things like we, we were making it happen. I was going all over the the service area that we focused on and helping drivers get packages off of their vehicle. We, you know, felt like little sandals, little helpers during that time frame. But from there, what ended up happening was the center manager for the center that I was a part of, he was like, hey, you know, thank you for your service and what you're doing. And he just happened to ask the question, do you have a bachelor's degree? And the fact that I had a bachelor. Degree, they were able to accelerate me into their process. And literally, from the time I started there, seven months later, I ended up in management, and so I had to go through driver training, and I'll tell you this, so I really wanted that position, because I really saw it was going to be a game changer for my family, simply because I had to come back after the seasonal time as a part time employee in the warehouse, and had to, you know, load package cars and all that kind of stuff for the delivery drivers for a period of time before I could get back on road. But before I had to get back on road, I had to go through driver training, and they they call it integrat. So their inner grad was actually in Atlanta, and just so happened before that, I ended up getting an issue in my eyes. I didn't know what it was until I came back from the training, but I discovered later on that it was actually I ended up with bacterial infection in both of my eyes, but I didn't care. I needed to go to Atlanta and get this done, make it happen. And so I put myself in some very serious danger to potentially lose my sight. And you understand what that that is, to not be able to see physically with your eyes. And thankfully, you know, my optometrist was able to provide some support in that, and I didn't have to deal with having to learn life all over again and learn a new language. So ultimately, I pass intergrat With my eyes hurting. I mean, I wore shades the whole time, just to, you know, keep the sun from disturbing my eyes and things of that sort. And next thing you know, I passed, got back, got back on the road, drove for, I think, a few months, and that's where I ended up, back. Ended up in management. And the coolest part of my experience at UPS was the center that they assigned me to was actually for the Katy area. And when I got to that center, it was said that our our center department, if you will, was the worst in the free world, which means it was one of the worst departments in ups, right? And I was the last supervisor that they added to the management team. And just like what I did over in HVAC, just like what I did in higher education, just like what I did in retail, those times that I worked in retail, I just brought my value, especially at this point. I understood how to deal with change management. I understood how to bring leadership value. I understood the very constructs of accounting systems and how technology was affected by productivity from individuals, and I focused on those things within just the fluid understanding of them, and my driver group began to respond well with, you know, great results as well as I begin to be called upon to influence our entire group of drivers and part timers through, you know, our pre work communication meetings and things of that sort. And we turned it around to where, going into peak season, we were leading our division, one of the top departments in our region, and we were actually, you know, producing some serious cost savings within the context of the budget, to where, during that peak season of 2016 we actually saved over we saved the company through our own division. I mean, our own department, over $20 million
 
<strong>Michael Hingson ** 38:59
and they recognize that as a valuable thing,
 
</strong>Leo Simpson ** 39:01
absolutely, absolutely.
 
<strong>Michael Hingson ** 39:04
So you were successful there, and how long? How long did you stay there, or are you still there?
 
</strong>Leo Simpson ** 39:13
I'm not still there. You're
 
<strong>Michael Hingson ** 39:14
not still there.
 
</strong>Leo Simpson ** 39:15
So what happened? I made a dumb decision. I was very much in my my selfishness as it pertained to what I wanted to see my career do, and how quickly I wanted to see it move. And, you know, I continue to communicate to my leadership, you know, that I wanted to move into more of the the training, the leadership development, maybe even the sales role, and that's not really what they wanted to do in their in my time. They wanted to do it in their time. And there was a an opportunity that my wife's stepfather was continuously kind of sharing me about, and I completely you. You know, went on my ambition and my preference to move in a different direction with something that seemed easier, and put myself and my family in the situation where I was looking for a job again, because, you know, the things that he was talking about didn't actually come through. And next thing you know, you know, we're going through difficult times again, and what ended up happening from there was, ended up living with family, and, you know, there was a number of stints. And I haven't really said this, and I think this is important to say, with regard to, you know, really talking about, you know, the wellness professor and the wellness focus. You know, I know what it's like to be poor. I'm talking about to where you don't know where you're going to live, and really you're that close to living on the street because you don't have a home of your own. Dealt with foreclosure of home, dealt with repossession of vehicles. And during this time, when I left ups, repossession of vehicle was certainly the case. We had to move rapidly out of the place that we were living in. You know, couldn't even continue to take care of it, just because, after I left there, it was difficult for me to get work again. You know, it was just not a good situation. Well, it was after leaving ups that I actually went ahead and started doing my master's program with Liberty University, and I did it online. So, you know, that was something that I was able to to do without traveling or anything like that. And from there, I ended up humbling myself, if you will, and starting with target as a season, not a seasonal. I think I did start a seasonal, seasonal employee, you know, right around there, Christmas time or something like that, Thanksgiving, just part time. And while I was also doing my Masters, and while living with family, really trying to figure out and come out of the hole again. And from there, I ended up working with another HVAC company. This one was one of the guys I work with at the other company. We were good friends. He had started his own company, and he was buying out his he had bought out his partner, and he was rebuilding the company. And there and again. Here's Leo revamping something, you know, navigating a company through a change management situation. And I came into that company in, I think, 2019 April, 2019 and I stayed with them all the way until November 2021, where I was fired. So and why did that happen? It happened because it was said that I committed an administrative ethics violation. Have you ever heard of
 
<strong>Michael Hingson ** 43:18
that? Conceptually,
 
</strong>Leo Simpson ** 43:23
so that means, you know exactly what that is, that that is where somebody just said, I want to get rid of this person. I just need something to figure it out. And, you know, here's the interesting part. I was the person responsible for hiring in this company, so I knew the policy and procedure with regard to that. And you know, the fact that this person knew that and still moved to do what they did, it was very clear that they were indicating, hey, you know, it's time for you to go. And you know, one of my questions that I asked at that point was like, you know, why didn't you just give me a call? This is, this was something easy to to address whatever it was you had as a concern. But, you know, you heard one side of it, didn't hear the other side, so that you didn't know really what was going on, but that's, that's what it was. And so at that point, looking for a job again, and what I started to do was apply for jobs and also hustle at the same time. And a part of my side hustle was not only, you know, trying to do some things that were kind of coaching and training oriented. But a friend of mine had mentioned that he was actually providing or making himself available as a wedding officiant. And I was like, how you doing that? And so he showed me how he was using thumbtack to actually generate leads. And. And you know what his process was from there. And I was like, I can make some money with this. And I know how to build a system. I know how to market, you know, as far as being able to the the leads are already generated. And I know how to kind of set things up on my my profile to facilitate, you know, the type of people that I'm looking for, or, you know, establish myself in a niche area. And so I did that. And from November of 2021, till about, I think April, May, maybe even June of 2022, I think I did over 60 weddings, and so that really put me in a position to where I saw again, I really had a unique ability to build something. And I stopped applying for jobs, and I just said, let me just keep building. You know, let me, let me, for once in my life, not quit something, no matter how hard it is, and create some momentum. Because I come to understand, you know, how when you stop, you actually interrupt your momentum. And when you do keep going, sometimes you may not be going in the you may not be doing the thing you really need to be doing, but at a minimum, you're creating momentum that could get you in the the place where you need to be. And so I kept with it, and it was as a result of that decision that led me to where I am today in two respects, one, teaching at the community college level, as well as, you know, building a business where, you know, I'm really helping people understand how to achieve and experience wellness at its core, wellness from the perspective that not just I want to be healthy or well, and the more general perspectives we think about wellness, but wellness as it pertains to the core mindset of wellness, which deals with understanding that when you're consistent in meeting the needs of others, and you know those who cannot help themselves and those who cannot do back for you, you are positioning yourself to experience abundance and wealth accessibility going forward. And there's some some ways we talk about that, but ultimately, I get to teach business on a semester basis. And you know, give students who come through the community college a lot of value that people who pay 1000s of dollars on the outside get. And really the focus is not a matter of how much they're paying, but about the value that I'm able to give them. So yeah, it's been a journey. It's been a journey. So
 
<strong>Michael Hingson ** 48:07
when, well, let me ask this first Sure, did you you've done a lot of things, and you've worked in a lot of environments where you've created change? Did you ever feel that you were resented for trying to make change all the time, and maybe you shouldn't have pushed so hard at some of those things?
 
</strong>Leo Simpson ** 48:31
Some Yes, others know, because that was my role. That's what I was asked to do. Okay? The thing is, because I was so good at it and I was making things work, well, the problem came because I was so good at it, and me being so good at it, it made it to where, in their eyes, I started to be looked at as the person who was trying to take over. And I can see that. Yeah, you can absolutely see it. And so there was never a I'm trying to take over. There was, hey, you gave me this responsibility, and I'm going to execute it with great effectiveness, excellence and efficiency, and that really wasn't the thought process, you know, I I always misjudged what their expectations were in the sense that I did what they expected me to do. I just didn't do it with the mindset that they expected me to do it, if that makes sense, yeah. And
 
<strong>Michael Hingson ** 49:45
you didn't really seek out what perhaps their mindset was or what they wanted your mindset to be.
 
</strong>Leo Simpson ** 49:52
Yes and and if I had looked into what they wanted my mindset to be, I probably wouldn't have been with them. It
 
<strong>Michael Hingson ** 50:01
could very well be Well going back to something I asked earlier. So when did you finally learn how to say no?
 
</strong>Leo Simpson ** 50:08
I learned how to say no, really last year. It was last year that I learned how to say no, and I said that way because I learned that I needed to say no after I got fired from that company. But learning how to say no was different than learning to say no, right?
 
<strong>Michael Hingson ** 50:34
So talk about both of those a little bit, if you will.
 
</strong>Leo Simpson ** 50:39
So learning to say no is understanding, having a clarity that no is just as powerful as Yes, and in many instances, no is what makes your yes appropriate, right? And I didn't have a Healthy Love for no because I only saw no as a negative, rather than no as an indicator of either this is not where you need to go, or you're not being granted access because you haven't produced or delivered what needs to give you that accessibility, right? So just in the context of understanding that no is valuable, is when I learned not only that I needed to hear it, but I also needed to use it, right? Because if you don't appropriately use No, then what's going to happen is you're going to find yourself derailed, right? You're going to find yourself being, you know, pulled from different categories. You're going to find yourself pulled in two different categories that can actually move you away from what it is that you really need to be focused on. And this is where I learned you know how to say no. With regard to why. The main way that you know how to say no is you have clarity of what it is you ought to be doing. If you don't know what you should be doing, then anybody can present something to you, and you'll go with it.
 
<strong>Michael Hingson ** 52:23
You learn that do you learn that some of that comes from engaging others and learning what they expect, so that it isn't just your decision, but you you make it more of a team oriented kind of a thing.
 
</strong>Leo Simpson ** 52:38
Absolutely it corresponds to the word we use a lot today, is niche, right? And your niche has to be related to somebody else's problem and the solution you have for that problem. So if you don't know two things, one, if you don't know what your solution is with great clarity, nor do you know what that person's problem is with great clarity. You're not going to know how to really become a very solid teammate with them, but you're also not going to know what you should be saying, yes or no, too. So the the clarity you get about what solutions you solve, what I'm sorry, what solutions you provide and what problems you solve. With those solutions, it helps you to understand where you should be looking, who you should be working with, and who you shouldn't be working with, and who you shouldn't be going to look for. Okay, so how I really learned how to say no. Was, I was in a situation. This was actually somewhere around November of last year, and I got a message from a person on LinkedIn, and in their message, they were like, hey, you know, reaching out to you. You know, see that, you know, we it seems like there's some alignment with what we do, how we do and I had never had anybody say this specifically, if there's anyone I can introduce you to in my network, let me know. And I was like, nobody's ever said that to me. And I mean, I was just going to ignore the message. But because of that aspect, I was like, hm, I think I need to respond to this, right? I respond. We set up a meeting, we talk, and as we're talking, in no way, shape, form or fashion, do we end up talking about what it is I said was the reason that I want to talk with them, especially because they invited it, and so I kind of went along with it, just to kind of see how the conversation would progress. We ended up setting up a second meeting. We came back to that second meeting, and there and again. And we did not talk about what it was that we initially had spoke to talk about, and what they were trying to do was to kind of get a hard sell, to get me to make a commitment to go with them. And what they provided was a very valuable service for somebody who's a speaker, a coach, a trainer, an author, you know, has a voice and things of that sort. But ultimately, it wasn't where I was going and what I was doing and because of all of those different experiences that I had, and at this point, I was very clear about what I was supposed to be doing, what my niche was and what was not in that niche, I was able to say, Nah, I'm not there right now, like this is what I need to be focused on. And you know, when I get to that point to focus on that, I can reach back out to you. So I was a game
 
<strong>Michael Hingson ** 55:56
changer. How did you become known as the wellness professor? Ah,
 
</strong>Leo Simpson ** 56:01
great question. So we have so I have eight books that I've published, and one of them is a kid's book, and this was really an accidental book, just to be very honest with you, and I say accidental because it wasn't a book that I was trying to write. It wasn't that I wasn't open to kids book. It was something I thought about in the context of pursuing, you know, writing books, but it wasn't something that I was giving attention and commitment to. And somehow, the algorithm, I don't know if it was an algorithm. Somehow I got this video that came up in my my suggestions that was saying something along the lines of how I wrote a kid's book in three days with no illustrator. I think that was what it said. And I was like, Huh. First of all, what caught my attention was three days, because I don't know too many people who write books in short periods of time. One of the things that I did with my my approach to writing books, is one i i dictate the books. But also I looked at it from the standpoint of, when I was in graduate school, I had to write like, 10 page papers, like every week. So I'm, like, if I was writing 10 page papers every week, you know, if I write a book, I can write a book in about that same time where I'm actually dictating it and communicating the thought process that I have about a subject matter and captured in that book. So that was a thought process I had to where I could actually produce a book in a short period of time fairly so the the fastest I've actually produced a book was, I think, like five days from from starting to publishing, right? So I saw that, and I was like, Okay, let me check this out. But the thing that also kept caught my attention was the fact that she said no illustrator. So I was like, okay, she did it quickly, and she had no illustrator, but this is a very cool illustrated book. I was like, I want to see how she did that. Turns out I did some research on her. Kept looking at her content. She had purchased a course, and that course showed her how to use a number of different systems and technology that I was also using, and so I was intrigued. I was like, if I can develop a concept for the book, if, if I can identify enough stock photos for a particular concept that I've created, and my girls love the storyline of the book, hey, I think we got something. And at the time, I think my oldest was like, 12, and my youngest was, like, maybe six. And so I was like, Hey, this is perfect, because they are the age range that I would be building this book for. Long story short, um, fast forward to this, not to this year to 2023, what I decided to do because, you know, my wife and I, my oldest daughter, she's 14 now, but right before she turned 10, she was diagnosed with type one diabetes. And so you know, that year that she was diagnosed was actually the year of the pandemic. And so that was a very tense year because of that aspect. We homeschool them, so that wasn't a big deal. But also, my father passed away unexpectedly. You know that December that she was diagnosed, which was in 2019, so all of these things are happening for her to where her her world is like shocked, and that year, she actually attempted suicide with her medication on a couple of occasions. And by the grace of God, my wife was able to, you know, kind of wake up in the middle of the night and notice that she was really, really low. And, you know, take some measures to address that. And that's when we discovered, you know. What she, you know, had done on those those couple occasions? Well, I started doing some research and discovered that kids, you know, as young now as four years old, are taking measures to take their own life, and having gone through that experience with my daughter, you know, who had just pretty much turned 10, and you know, seeing those details like, you know, I had a burden for the kids at that point. And so what happened was I started to look at how I could create an effort leveraging my kids book in order to, you know, bring value into the the environment. The kids book is called lion, lion, roar, roar. And it's a play on the lion roaring, and the animals around them, around the lion, actually saying, lion, lion, roar, roar, to cause the line to roar. So it's showing the value that each of those groups have for one another in that environment, right? And so it's a huge, you know, encouragement, you know, within the context of helping kids to understand, you know, be the great you that's what the series is called. This is the first in the series. So I say all of that. And what I decided to do was to create an effort called Transform kids minds. All right, you'll see how this all comes together. And in the effort, what we decided to do was a few things. One, to energize the kids. Read the book, right? And, and it's a very exciting book. You know, it's probably about eight minutes. It's very engaging. And the kids, my little nephew, at the time, when I first wrote it, he loved it. He was at the school telling his teacher how to read the book, even though he couldn't read this
 
1:01:53
is how you do it.
 
<strong>Leo Simpson ** 1:01:56
So that was pretty cool. And so then, not only do you energize the kids, you train the kids, and we leverage the teaching, the the reading of the book with what we call the five greatness sayings, and we teach them based on those five greatness sayings, which are, I am loved, I am unique, I am valuable. I was created for greatness and great things. I was great to live a life of contribution. And then the third thing that we do is we encourage and how we encourage the kids is we invite other people. This is not a non profit effort, but we invite other people to actually join us in the encouragement of the kids, which is they get to purchase a book and what we call an encouragement plaque under the encouragement. So they're purchasing what we call kid impact encouragement, and they're being like an at a distance mentor to a number of kids in a written manner, to where that plaque goes in the front of the book. We present the book to the kid after we read the book, do the training, and then we say, hey, these people have given you a book, and they want to encourage you and let you know that you are loved, you're unique, you're valuable. You created for greatness and great things, you created to live a life of contribution. And so, hey, we want to make a difference to your life, type of thing, right? Well, what I did was I said, Okay, this will be great for individuals. Should be a part of but also for businesses. And because I have an accounting background, because of the constructs of the plaque, it would be a great marketing expense so we can get businesses to support this, just like that company sent me to, um, to Miami, that same expense would actually be the same thing for this situation. I was like, Okay, well, I approached one of the associations in the Houston area with that concept. And I have never had this happen before. Michael, usually people would just straight up tell me, No, not interested. But there was a there was a level of favor that I had with this executive director, because I was a mentor. I was a mentee of their mentor program when I was back in the sixth grade, so I even approached her, using that as a leverage to get a conversation with her. And while we're talking, she said, I really love this concept. And mind you, before we got on the line, she said, Hey, I just want to ask you, you know, I'll have a conversation with you with the caveat that if, if this doesn't fit, sure, sure, absolutely, if this doesn't fit, what's going to happen is, you know, we just got to part ways. But you know, if that be the case, well, she said, I love this concept, but I don't love it for marketing. I actually like it more so for wellness. And I was like, huh, yeah, I can see that. And so we started talking about it, and when she did that, I just shifted, because at that point I'm seeing Okay, she's not having me go off the course of what I'm doing. Okay, but she's actually seeing where it applies to them, so let me actually work with her to make that happen. Long story short, I go in from I go from that conversation, and I get with my mastermind partner, and we tease out the conversation, and it was from that conversation with my mastermind partner that we discovered that everything that I've been doing, everything that I'm doing, everything that I'm going to do, is really up under the wellness umbrella. And everything that I teach, I teach it because I seek to bring wellness to people. And the biggest level of wellness is this doing for others is doing for self, because hence what? Wellness professor. Yes, hits the wellness professor. So it all comes full circle.
 
</strong>Michael Hingson ** 1:05:50
Well, I think that's pretty cool, and I'd love to continue, but we've been doing this long enough, and I don't want people to get bored with me or you, but I want to thank you for being here. How do people reach out to you? So you're clearly a coach, you have a company, and tell us how people could reach out to you, absolutely.
 
<strong>Leo Simpson ** 1:06:08
So you can reach out to me, one of two ways you can go through Instagram. My Instagram is at Leo Simpson, the second, which is at Leo Simpson II, or you can go straight to my website, inspire the <a href="http://globe.net" rel="nofollow">globe.net</a>.
 
</strong>Michael Hingson ** 1:06:26
Inspire the globe is the name of your company.
 
<strong>Leo Simpson ** 1:06:28
Absolutely, we breathe solutions into the world's problems.
 
</strong>Michael Hingson ** 1:06:31
Well, thank you for being here and taking all this time to talk about it. We we probably need to do more of this and do another one of these in the future. But hey, I really there you go. I want to thank you all for listening and being here with us today. This has been fun. We'd love to get your thoughts and your opinions, and please give us a five star rating. We value that highly. You can reach me. Michael Hinkson at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, <a href="http://www.michaelhingson.com" rel="nofollow">www.michaelhingson.com</a>, podcast Michael Hinkson is m, I, C, H, A, E, L, H, I N, G, s, O N. Really hope that you'll definitely come back and hear more podcasts from us. If you know anyone who ought to be a guest on unstoppable mindset. Please let us know. Please reach out to me. We're always looking for guests. Leo, same to you. If you have any thoughts of other people who ought to be a guest, we would really appreciate you letting us know and giving us introductions. But again, I'm one. I want to thank you for being here and taking all this time with us today.
 
1:07:39
Sure thing, I appreciate your privilege.
 
**Michael Hingson ** 1:07:47
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Wellness Professor with Leo Simpson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6b7c04cb-5e74-49e8-adfa-50844c6b5cb4.mp3?source=rss&amp;ext=asset.mp3" length="33623768" type="audio/mpeg" />
<itunes:episode>265</itunes:episode>
</item>
<item><title>Episode 264 – Unstoppable UK Business Strategist and Performance Coach with Will Polston</title>
<guid isPermaLink="false">https://pinecast.com/guid/9731e0ca-3b07-45d4-b271-d176fdf3d0e5</guid>
<pubDate>Fri, 06 Sep 2024 11:00:28 -0000</pubDate>

<itunes:duration>01:04:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ad7fd436-388b-4348-b981-66bfd0251f0e/UM264-Will_Polston-Coverart.jpeg.jpg" />
<description><![CDATA[<p>A few months ago, I was invited to be a guest on a podcast hosted by my guest this time, Will Polston. I told Will at the time, of course, that I would be happy to appear, but that I also wanted to have him as a guest on Unstoppable Mindset. And here we are. Will started his career as a broker. Actually, he always wanted to make lots of money. As a child, long before he became a broker, he was living out his entrepreneur life selling things as a child. He was successful.</p>
<p>He was successful as a broker as well, but he felt that something was missing in his life. It wasn’t until he attended a Tony Robins event in England that he realized that there really was more to life than money.</p>
<p>Will changed direction after the Robins event. For several years now Will has dedicated his life to helping others transform their lives. Will tells us all about his journey in this episode and along the way he offers good insights and thoughts about adopting a mindset that offers a better and less fearful existence.</p>
<p><strong>About the Guest:</strong></p>
<p>Will Polston is a best-selling author, entrepreneur and one of the UK’s leading business strategists &amp; performance coaches.
Will works with ambitious people, rapidly transforming their lives by empowering them to solve their biggest challenges and holding them accountable on their journey towards their dream life.
Wills achieved “traditional success” with a career as a broker, despite this he found himself feeling unfulfilled. It was only when a surprising turn of events led him to a personal development seminar, that he finally gained the clarity that deep down, his belief that “money equals happiness” was not true and what he really wanted to do was empower others to achieve their dreams.
From that day onwards Will has dedicated his life to studying the art and science of behavioural change and performance coaching. Using a powerful combination of techniques across multiple disciplines, Will helps give people a unique insight into their behaviour, providing proven strategies that transform their lives.
In 2023 Will’s first book was released ‘North Star Thinking: Master Your Mindset and Live a Life You Love’ and became a #1 Amazon best seller.
As an entrepreneur himself, Will understands the struggles and challenges, highs and lows of being in business. His humble approach and unique coaching style puts everything on the table, making people feel comfortable digging deep into the depth of their vulnerabilities.
Not only is he a Certified Master Coach, NLP Master Practitioner, Member of the International Coach Federation, and International Speaker but he’s spoken at TEDx, blogged for The Huffington Post,  been a finalist for ‘Coach of the Year’ at the Association of Professional Coaches, Trainers, and Consultants, been awarded the prestigious ‘Expert Coach of Excellence’ accreditation, been a finalist for  ‘Best Business Enabler’ at The National Entrepreneur Awards two years in a row and won the ‘Best Business Enabler’ awards at the Business Champion Awards in 2023.
Whatever you want to achieve in life or business, Will really understands what it takes to help you master your mindset and live a life you love.</p>
<p><strong>Ways to connect with Wallace:</strong></p>
<p><strong>Instagram:</strong> <a href="https://www.instagram.com/willpolston/" rel="nofollow">https://www.instagram.com/willpolston/</a>
<strong>Facebook Profile:</strong> <a href="https://www.facebook.com/will.polston" rel="nofollow">https://www.facebook.com/will.polston</a>
<strong>Facebook Page:</strong> <a href="https://www.facebook.com/willpolstonmih/" rel="nofollow">https://www.facebook.com/willpolstonmih/</a>
<strong>Facebook group:</strong> <a href="https://www.facebook.com/groups/makeithappencommunity/" rel="nofollow">https://www.facebook.com/groups/makeithappencommunity/</a>
<strong>Youtube:</strong> <a href="https://www.youtube.com/c/WillPolstonMakeItHappen" rel="nofollow">http://www.youtube.com/c/WillPolstonMakeItHappen</a>
<strong>TEDx talk:</strong> <a href="https://www.youtube.com/watch?v=fEHlSiFxmBI&amp;t" rel="nofollow">https://www.youtube.com/watch?v=fEHlSiFxmBI&amp;amp;t</a>
<strong>Website:</strong> <a href="http://www.willpolston.com/" rel="nofollow">willpolston.com</a>
<strong>Podcast:</strong> <a href="https://link.chtbl.com/mihwwp" rel="nofollow">https://link.chtbl.com/mihwwp</a>
<strong>Book:</strong> <a href="http://northstarthinking.com/" rel="nofollow">http://northstarthinking.com/</a></p>
<p><strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, wherever you happen to be, and welcome to unstoppable mindset. Today, we are going to have a chance to chat with someone that I met a little while ago, because he runs a podcast and invited me to come on, which we did, and it'll be out in the in a fairly short time. He is Will Polston, and will is a best selling author, an entrepreneur and a leading business strategist and coach in the United Kingdom. So we're really wow, that's a lot, a lot of things to live up to, so I got to be careful in what I say. But anyway, will welcome to unstoppable mindset. We're glad you're here.
 
<strong>Will Polston ** 02:07
Thank you for having me. I'm grateful to be here. Well,
 
</strong>Michael Hingson ** 02:12
I look forward to having a lot of fun. Why don't we start as I love to do? Why don't you tell me something about the early will, growing up and all that? Wow, the I know that that could take an hour, right?
 
<strong>Will Polston ** 02:25
We've got a long time. Yeah, something I've never said on a podcast, and I think this is really interesting, was that many years ago. So when I was a real when I was really young, I that we, there's a TV program that's over here called Fireman Sam, and I always wanted to be a finance when I was, like, four or five years old, I was forever dressed up in a fireman's outfit. Then I got a little bit older, and then I wanted to be an architect and and then I went on to be a paperboy. And I see why. I thought that was really interesting when I first realized that was because fireman was about fireman. It was about helping people. An architect was about designing things, and being a paperboy, was sharing information, and now I work as a coach. I think it's a combination of all those things. I help people design that design their life. I help them and I share information so but no, the that's kind of the that's something that was the case for me years ago. But there's an extended version, I suppose of what actually happened, which led me to to do what I do now, which, if you want me to share, I'm happy to, but,
 
</strong>Michael Hingson ** 03:25
Oh, you're welcome to.
 
<strong>Will Polston ** 03:27
So the short version is I grew up with a belief that money would happiness, and I went off on a tangent to make as much money as I could, as early as I could. And then it was and I become pretty good at that. And then it was 11 years ago I have what I call my lightning moment where I realized my real driver was nothing to do with money. Never really about money. It would too what to do with my dad and how my dad hadn't achieved certain things he was capable of, and the impact that had on him and my mum and me and my family, and I vowed I don't want anyone else to have to go through the pain that he went through, and we went through as a result, and from that moment on, I've just been obsessed with anything to do with human awareness, human potential, human potential and human behavior, to enable people to do exactly that, achieve what it is they're capable of, and benefit not only them, but their family, their friends, their community, society, humanity and the universe, which as a result of having an unstoppable
 
</strong>Michael Hingson ** 04:22
mindset, when you talk about the pain that he had, what what do you mean by that?
 
<strong>Will Polston ** 04:29
So the slightly more detailed version is my dad worked in London, and he hated his job, so he would get up at five o'clock in the morning, come home at seven, eight o'clock at night, and he'd bring the stress and frustration of work home with him. And I don't know if people listening to this can relate to this, but he had so much tension that when he would walk into the house, he could physically feel it. He was in it, okay? Head of it, head of it for a stock brokerage. And, yeah, that was a. And yeah, stressful for him back then, but I've always got two very wealthy uncles, one's a billionaire, one's a multi millionaire. And dad always used to say they just got lucky. That was his excuse. They got lucky. They got lucky. And what's interesting is, is even back then, I was at 1011, years old, I used to think that's all. I can't believe it's just luck. And even now, I don't believe in luck, but yeah, he used to say that. And one day I came home from school, and my dad had to quit his job to set up a business with one of my uncles. But that, long story short, that never got started. My dad fell into a depression, slept in a separate room. My mom curtain shut all day, didn't leave the house. All the stereotypical stuff, and what I observed as a 10 year old. 11 year old was there was Uncle Mark. He was a billionaire. He was really happy. My Uncle Steve, he was a multi millionaire. He was really happy. Then there was my dad, when he worked in London, all right, he was stressed and whatnot, but he had money. And there was now he had to work for months on end. He had no money and and that was what I witnessed. I witnessed the depression, the feelings of depression, the stress and all of that. That was the pain, essentially.
 
</strong>Michael Hingson ** 06:05
What? Why did he hate his job?
 
<strong>Will Polston ** 06:09
Well, I think it's, it's an interesting one, isn't it? What? Whether it was he hate where he hated it or not, whether he just didn't have the skills to handle the stress. So I think that for a lot of people, why is you can look at some one person doing one thing, and it's so easy for them and so difficult for somebody else, and they get stressed, yeah, yeah. I think it's having a skill set to be able to do what was required. Maybe it's that, but he likes computers. He's always liked computers, but maybe it was just not in the way we've been done.
 
</strong>Michael Hingson ** 06:51
Yeah, now, is he still with us? Yeah, is he working now or
 
<strong>Will Polston ** 06:58
he's working now? And yeah, he's, he's probably happier than he's ever been. I was gonna ask that, yeah, yeah, in a much better place.
 
</strong>Michael Hingson ** 07:05
What does he do now?
 
<strong>Will Polston ** 07:07
He's involved with architectural glazing, of all things. So he, he basically prints these stickers that go on windows that are required in construction, so that people don't walk into glass doors and whatnot.
 
</strong>Michael Hingson ** 07:24
Well, that won't help me, but that's okay. But well, you know, so obviously all that had an impact on you. And so what? What was it that finally made you realize that, well, one you didn't want to live that that kind of life, but that you really recognized that there's a whole lot more to life than than money, and there is something to be said for having peace of mind.
 
<strong>Will Polston ** 07:55
Well, what happened is, there's a chat that you may have heard of called Tony Robbins. He's from your side of the pond, and I was at one of his events, and he shared what's known as the Thanksgiving story, and it was like the perfect metaphor for my life. And it made me realize, wow, if, if that experience was able to shape that man that is in that man being Tony, to do everything he's done and the way he's helped people, then maybe that's, that's what it is for me too, you know, it's, it's that it's that catalyst to change and do things, and that was that moment.
 
</strong>Michael Hingson ** 08:30
So up until that time, what were you doing? So, yeah, I assume you went to college and so on.
 
<strong>Will Polston ** 08:36
No, not at all. No. I mean, I was just obsessed with making money, frankly, because we didn't have money, so I did anything that we could do to make money. So I was even when I was 1211, years old, I was buying stuff off the internet and selling it at school, and buying sweets and selling at school and and then i was running multiple paper rounds. And then I wanted to I was really when I was making lots of money as a teenager, I got quite into fashion, and I was buying clothes and whatnot. And then I decided, well, actually, what I want to do is own, my own designer clothes shop. So that was kind of what I thought I wanted to do. From about 14 years old, started working in a designer clothes shop, and this, this was sort of real high end designer clothes. And after a while, I thought, I mean, I own my own shop. And then I kind of had a moment where I realized actually that probably wouldn't be possible for me. I need to do something else. Now, a lot of the clientele of this shop basically fit into one of four categories. They were either professional footballers, property developers, stock brokers or drug dealers. So I just thought, right, well, I need to become one of them. I need to become one of them for what one can it be? And the first one I ruled out was being a professional footballer, because I'm rubbish at football. I'd play rugby all my life, but never football. The second one I ruled out was being a property developer because I didn't have loads of money to. Sell up properties, I was left with two options, become a stockbroker or or become a drug dealer. And to I would imagine, to my mother's delight, I didn't choose the drug dealer option, and I decided to start working in in financial services and and did that for many years. And what happened was, because at the time, my belief was money called happiness, the I was doing whatever I could to try and make more money. And that's where I stumbled across personal development. The more personal development I did, the more money I made. And that went on for some years, until I ended up at the Tony Robbins event. And that was when I had the, what I call my lightning moment,
 
</strong>Michael Hingson ** 10:41
what, what got you to go to the Tony Robbins event? Because that certainly is a whole lot different than the mindset that you clearly had been living with.
 
<strong>Will Polston ** 10:50
It was a friend, actually, a friend said to me, I'm thinking of going along to this event with this, this big American guy called Tony Robbins. Would you be up for coming? And I sort of checked him out, checked out few videos, and said, Sure, I'm up for that. That looks like that'll be looks like that'll be good.
 
</strong>Michael Hingson ** 11:07
And so you went, and the world changed,
 
<strong>Will Polston ** 11:11
yeah, and life was never the same again.
 
</strong>Michael Hingson ** 11:13
So what did you do?
 
<strong>Will Polston ** 11:17
Well, so this, this is where the story unfolds. So I did eventually leave the city and I set up a renewable energy business. So I set up that renewable energy business, we were growing rapidly. I mean, we went from a standing start to 85 staff within 18 months, growing, growing, growth, growing. I mean, government changed legislation, and it pretty much killed that business overnight. And it was when I was away on holiday. So I took the holiday with my ex girlfriend, girlfriend at the time, and just to have a bit of a break and work out what we were going to do next and what was going to happen. And it was when I was away on a holiday. It was a funny sort of event. So I'm a big believer that there are no coincidences, only for synchronicities. And my girlfriend, at the time, she was a dentist or dental nurse, should I say, and she's like, well, we're going to go on holiday. You need to go and get your teeth cleaned by the hygienist. So we went to the hygienist, and unfortunately, she clipped my gum with the tool that she was using, and it got infected two days before the holiday. She said, Well, I'm really sorry. You need to go on these particular antibiotics, and you're not going to be able to drink alcohol. Now I don't drink alcohol. Now I haven't drunk alcohol for coming up to probably six years. But back then, I was a big drinker. I was a big ginger drinker and and I was like, I can't believe you, I'm about to go to the land of tequila. We were going to Mexico, and I'm not going to I'm not going to be able to drink. This is crazy. So we ended up going on holiday, and I didn't drink, but we went to this, this, this night time entertainment venue called Coco bongos. And it's kind of like a cross between a circus, a West End Show and a musical, all mixed in together. There's midget sprying from the ceiling and drag ax and all sorts of stuff going on. And my girlfriend, at the time, was throwing back tequila like it was nobody's business anyway, early hours of the morning, I carry her over my shoulder, I put her to bed, and I wake up in the morning and she's got her head down the toilet and will. I can't go out in the pool, so I said, Well, look, my holiday, I haven't drunk a holiday. I'm definitely going to the pool. And I went to the pool with a book, and the book that I went with was a book called The Hero by Rhonda, Byrne. Anyway, I'm reading through the book, and it gets to a particular part of the book where Rhonda talks about a guy called masting Kip. Masting Kip used to have a like, maybe he still does have a website called the daily love and he used to post, uh, motivational quotes on Twitter every day. And one day he got retweeted by Kim Kardashian. And then he went from 1000 followers to 10,000 followers overnight. And I just started crying, because in that moment, what happened, Michael was I realized that I'd left London because I didn't want to chase the money I'd set up this year in your will and your business, and then all I was still doing was chasing the money. And the thing what I really wanted to do, the thing that was in my heart, was helping people in the form of coaching them and working with them in some capacity like that. And I kept saying, well, I'll do it when I'm successful. When I'm successful, I call it when men syndrome, you know, people get so caught up with when this happens, then I'll do that. And and I just decided what I need to do is just come home and start. And I can start by putting a motivational quote on Twitter every day and on social media. So I did. I started putting a motivational quote on Twitter and on Facebook and the platforms. I did one every day for a week. And I thought, will you idiot. Some people don't go on social media in the morning. You should put one in the afternoon as well. So I did that. A week after that, I set up my own website. A week after that, I wrote my first blog. Three months after that, I had 10,000 strong social media followings, so I. A very long winded way of sort of sharing how I then made that transition from leaving London and then ended up finally pursuing what it was that I wanted
 
</strong>Michael Hingson ** 15:08
to do. And how long ago was that? Nine years. Okay, so you you finally really got to the point where you didn't worry as much about money, which, which certainly was a challenge to get to, but, but you you thought about it and, and I guess one of the questions that I have is, what, what made you really think about the fact that money didn't need to be the only thing that drove you. Did you do a lot of introspection in your life at night? Or did you think about it? Or did did it just sort of happen? Or what
 
<strong>Will Polston ** 15:50
it was that it was the moment, it was the driver at the Tony Robbins event. So that lightning moment, as I referred to it, it just opened everything up. And I was like, No, my drive for money was actually linked to the fact that my dad didn't do certain things and we couldn't do certain things. So I thought, well, rather than me trying to just treat the symptom, which is just to pay for the things that dad couldn't sort for us, what about if he had been empowered? What if there'd been somebody that could have given him the mindset that he so that he could have done work that he loved. What if somebody gave him an abundance mindset so he didn't live in scarcity? What if there was somebody that could have been there for him so that he could have learned to handle his anger and it not impact the family in the way that it did? So everything that I do really now is kind of aimed at trying to help people that were once like my dad. What
 
</strong>Michael Hingson ** 16:47
happened along the way that caused you to really go into to coaching as such? What What made you think about that as what you wanted to do, as opposed to thinking about the fact that you're only successful if you make money, and that that spiral just wasn't going anywhere. Well, if I, if I make more, if I do this, then I'll be successful. And what? What caused you to really well, I guess the Tony Robbins thing caused you to change that. But what made you decide to go into coaching, and how does that equate with the idea of success that you had?
 
<strong>Will Polston ** 17:27
So in the moment, the Tony Robbins moment, I just instantly thought, No, my what I want to do is I want to I want to become the world's best life coach. That's what I said back then. But actually I then realized later on, I that that's what I said, but that's not what I meant. What I actually meant was that I just wanted to work with lots of people and lots of people and help them achieve their potential, so that that was what it was about. And I then saw, because I was literally standing in front of the guy, that, well, he's doing this. This is what he does for a living. So essentially, I modeled him and then I went on and trained in a whole array of different different mediums and modalities and and one of the things that I'd realized in my whole life that enabled me to have a sort of a decent amount of success, financial success, even at a young age as a teenager, was what I'd been doing my Whole life without knowing what it was called, was modeling other people. So I was essentially modeling Tony. I saw what he was doing. I saw that he could help he'd help me, and I wanted to look at doing things in a similar way. And that was what, yeah, what that came from.
 
</strong>Michael Hingson ** 18:38
And we've ever come to the conclusion, though, that ultimately you can model people only so much or so long, and that ultimately you have to to do what, what you do, and maybe then people will will, although that's not a desire, necessarily, but then people will model you
 
<strong>Will Polston ** 18:54
absolutely. Yeah, I believe that every single one of us on this planet, or 8 billion of us, or however many it is, have a completely unique fingerprint. Our fingerprints completely unique. But what also is that's completely unique to us as individuals is our own genius, and our own genius is derived from our values. And every single person the planet has a completely unique set of values, and they're unique in the sense that of the hierarchy that they're in. And it's it's from this when, when we live in alignment with our values, we operate from inspiration, versus when we operate from somebody else's values, we operate and we require motivation. And one of the ways that I'll know if people are living their values with somebody else's from the language they're using, so if they use, using. So if they're using language like I need to, I ought to. I should. I have to. It's an indication they live in somebody else's values. When they're saying things that I love to, I desire, I choose to, they're living their own values. And if you take the word inspiration, inspiration in spirit, what's another word for spirit? Energy? You're in your energy, and a lot of people think they burn out because they're working too hard. They don't they burn out because they're living somebody else's values. And that's now what I do myself, and what I help people do is identify what is their own unique hierarchy of values so they can live that and turn that into a mission that then becomes what I call their North Star, that they live and work towards every single day, that enables them to wake up every day and feel more fulfilled and grow and contribute in the areas that are most meaningful to them.
 
</strong>Michael Hingson ** 20:34
So you are. You have written a book. I have indeed, if you would tell us about that
 
<strong>Will Polston ** 20:41
absolutely, always
 
</strong>Michael Hingson ** 20:42
good to write a book. I say
 
<strong>Will Polston ** 20:45
the book's called North Star thinking, master your mindset and live a life you love.
 
</strong>Michael Hingson ** 20:52
Wow. What a title. Thank you. And so is it? Is it published? Is it out? It's
 
<strong>Will Polston ** 21:00
out. It's out. It's available. We get it in on Amazon and Waterstones, Barnes and Noble. It's on Audible as well, so it can be listened to on Spotify Premium, yeah, so pretty much anywhere where you you would normally get your books.
 
</strong>Michael Hingson ** 21:18
So what? How long has it been out?
 
<strong>Will Polston ** 21:21
It came out last year. Okay,
 
</strong>Michael Hingson ** 21:24
so what was the inspiration for writing it? What? What caused you to decide that you wanted to write a book to share your knowledge that way? Well,
 
<strong>Will Polston ** 21:33
there's a there's a few things, I suppose. One of them was, it was a book that I read that that was the, the first personal development book that I ever read, which was such a great catalyst for me, and I thought, well, there's a lot of stuff that I've done, and there's one of the things Michael that I've tried to do over the years is I've learned and consumed a huge amount of different resources and modalities, and I've got my own spin on things. One of the things that I try and do is take complex stuff and simplify it. So I took a range of different things, and there's four main pillars to the book. So Northside thinking is about essentially getting people to have a mission in life. That's the equivalent of trying to empty the sea with a spoon. It's a mission in life that you continue to work towards, that you're fulfilled, that fulfills you every single day you're working towards it, but the essence of the book is sort of North Star thinking, which is all around goal, setting and purpose. Then it's around master your time, which is around essentially well time. Then there's cultivating an attitude of gratitude and evolving your thinking, so using your thinking to gain different perspectives and the smart way to do that, and then finally, habit creation. So they're the four main pillars of the book, and I think that the most people, if they can nail those four things, they've got the clarity of where they're going. They're taking the intelligent action in the sense that they are mastering their time. They're evolving their thinking, and they're doing things not just in terms of action, actual external action, but internal action. And then finally, they're creating the habits that create the lasting change then then that puts a lot of people in good split.
 
</strong>Michael Hingson ** 23:14
Why do you call it North Star thinking?
 
<strong>Will Polston ** 23:17
Well, there's a famous story you've probably heard of. It involves a baby born in a stable a couple of 1000 years ago, and there were three men, supposedly wise, all carrying presents. And they they followed the North Star, and they followed the North Star, and they found this baby. Now, when I was reflecting on that story, I thought, well, that's really interesting. They never actually went to the North Star, or at least they didn't in the story that I heard. And it dawned on me that these the in their story, they use the North Star they got to their goal. But so many people in life, what happens is they they fall into what I call when, then syndrome, as I mentioned before, which is they set their sights on a goal, they achieve the goal, and then they just set another goal, and then they might achieve that goal, and then they achieve that. So they set another goal and they achieve that. And after they've done that four or five times, if they're short term goals, they find themselves actually becoming really quite unfulfilled. Like, wow, they keep doing all these short term goals, and I'm just unfulfilled. It's because they're generally attached a feeling of happiness or fulfillment or accomplishment to having got the goal. But the problem is, is that whenever you set a goal, if you've got that way of thinking all the time that the goal hasn't been achieved, then you're perceived to you're perceiving that you're not where you want to be, as opposed to so you so most people are focusing on the gap rather than the gain of the progress that they're making. So this way, it enables people to over, sort of stop that way of short term thinking. I think of it like a pinball, you know, they're from one side of the table to the left, never really progressing forward. And then they can just, they can. Focus on this overarching piece, and it enables people to become a lot more fulfilled and energized and accomplished as a result.
 
</strong>Michael Hingson ** 25:09
Well, yeah, and you know, there, there is nothing wrong with setting goals and achieving a goal and going on. But you also kind of have to look at the overall Where do you want to, where do you want to end up at some point? And maybe you don't, what do you what do you think about that? Do you really want to have an ultimate goal? And you short goals to get there, or is that going too far?
 
<strong>Will Polston ** 25:35
Absolutely. That's the whole part of the process. So I call that a component the North Star trajectory. So we start with where we are. We create the ultimate goal. That's the guiding light, and then we just reverse engineer that 10, year five, year 20. Year 10, year five, year three, year one, year 90, day 30 day we break the whole thing down. But of course, if you can imagine it, it's it's far wiser. If you're here now and the North Stars directly in front of you, it's far wiser to go in a dead straight line? Now, look, I'm a realist. It's never a dead straight line. But if you jump in an aircraft to fly from London to New York or from New York to London, the pilot knows where he's going. He's going to set a trajectory. Now, sure, he may have to alter because of the wind, the weather, the flock of birds, or whatever it is that's coming towards them, but they're still going to follow that trajectory. Rather than go, Hey, we're just going to take off south of London, and then we're just going to kind of make it up as we go along. That's not going to be very good in terms of fuel efficiency. It's going to take far longer to get there. It can actually be lot more dangerous, because you might end up being somewhere where you run out of fuel, or run out of energy and you can't carry on. So it's far wiser to do exactly what you've said, which is kind of know where you're going long term, but then break that down so you've got the milestones to work towards.
 
</strong>Michael Hingson ** 26:53
You talk about aligning your decisions with values and purpose. I'm assuming you do that in the book. And what, what does alvat really mean when you talk about aligning your your decisions? I'm assuming in part, that that means that you do have values. You do have the things that you are made up from, and you really need to make your decisions go along with those, or you change your values and purpose? Yeah,
 
<strong>Will Polston ** 27:27
yeah, absolutely. So it's about congruence. You know, it's about congruence. So for example, if somebody's goal is, I'm just going to use a very apt one at this time of year, if somebody's goal is that they want to lose weight, and they want to lose weight and they want to get fitter, then a decision and action in terms of what they want to eat, if that's their goal and that's what they really want, then it's probably not going to be best that they have McDonald's breakfast for breakfast, they have Burger King for lunch and and Domino's pizza for dinner, that making those food decisions would be, one would argue, would be incongruent with somebody's health and fitness goals if they were to eat lat every day, if their goal is that they want to lose weight body fat and get fitter over The course of a four to six week period,
 
</strong>Michael Hingson ** 28:23
I was watching something on the news. I think just last week over here, we have Costco. Do you have Costco in London? We do, yeah. And somebody went into Costco and spent a whole week only eating Costco hot dog meals for breakfast, lunch and dinner, and actually lost a little bit of weight, but he only did it for a week. Was inexpensive, but yeah, I gotta believe that that's not something I would want to do. Yeah, for sure, there is something to be said for trying to align your eating habits with giving you the maximum amount of energy and eating healthy. But people do strange things sometimes, you know, it got him on the news. So, whatever. Well, well, what about you know, you so your idea of success has changed over time. What do you define success as today? What does it mean to be successful?
 
<strong>Will Polston ** 29:18
Well, it's a really great question, and I've even contemplated even changing that in recent weeks, because so I will say that for me, my definition of success is people being doing and having what they desire. You know that for me, and of course, success is subjective, so people being doing and having what they desire is completely unique to them. But then I was re listening to something called The Strangest Secret by old Nightingale a couple of weeks ago. I've listened to it many, many times before, but it shared his definition of success, which I really, really like, which is success is the progressive realization of a worthy ideal, and that that I really like, and I think it's very aligned. With the whole concept of more Star thinking, because if somebody is, somebody is a success because they're doing the work. So rather than having the end part, which is the having in be do and have they are doing the work. And I really like that, because when we're when we're taking on work, whatever that might be, whether it's health goals, relationship goals, business goals, financial goals, is that compounding can can often have a big impact. Now, Albert Einstein called compounding the eighth wonder of the world, and there's a huge amount of work that has to go into building the foundation. You look at houses that get built, you know, if you've got a new house that's being built for six months, there might look like it's just a building site, but there's all of the infrastructure that's going in, the sewage and the the water pipes and all those things. And then one day, all of a sudden, almost out of nowhere, you're going six months, nine months of it looking like a building site, look like they're not doing anything, and then the space of, like, three days, three weeks, a whole house has been built. Well, it all been happening the whole time, but it just looked slower, and then you only see the end goal part, and that, that's the thing, I think, is really important. There's so many people in today's day and age due to, I guess, social media having an impact, and so many of us want an instant gratification is that they get frustrated with the process, and it's so it's easier now than ever to compare your Chapter Two to somebody else's chapter 20, and that's what happens so often.
 
</strong>Michael Hingson ** 31:37
Yeah, and it's so interesting to hear people talk about success, and to just ask people about it, and they talk about, well, I gotta make a lot of money. I've got to be independently wealthy, and things like that. And I admit some of that would be nice, but it's not the ultimate thing that's going to make me happy, at least, I think, for me, and I think about the things that you've been saying for the last half hour, I grew up wanting to teach, and I always thought I wanted to be a teacher, and then along the way, I got very interested in science, so I wanted to be a physics teacher. Well, as things settled down and progressed, I ended up not being a physics teacher. But I do believe that in a lot of ways, there's no question that, that I get the opportunity to teach as a salesperson. For many years, I learned from the Dale Carnegie sales course that the best salespeople are really counselors. They're teachers. They guide people to look at products. And I'm not above telling somebody that a product I'm selling may not fit their specific need, but if I'm honest enough to do that, I believe that comes back to affect me in a very positive way. And there are several instances where I and my staff would tell people our product isn't going to work for you, but then later we get a call from the company saying, you know, we really like what you had to say. We've got another project, and we really appreciate all you taught us. We know your product will work. Just give us price, and we'll order it right today. I'm not sure that'll happen today in the world where we're so stuck in doing things by committee, but it works 20 years ago, 25 years ago?
 
<strong>Will Polston ** 33:23
Yeah, yeah. I think there's, there's a there's a lot to be said. I mean, sales, when I think, let's face it, sales, there's nothing that's ever really been accomplished at great scale without salespeople. And yeah, salespeople get a bad rap in a lot of instances, but if they've got integrity, then then they can do a lot of good for a lot of people.
 
</strong>Michael Hingson ** 33:51
Yeah, well, there is the other side of it, and sometimes salespeople deserve a bad rap for what they do and they don't really understand the true science and art that sales is and what it gives you the opportunity to do. But when, when it's done well, and it's done right, it really will make, and does make a big difference in the lives of so many people, because you provide what it is that somebody needs. And you know, you do that, and that's a wonderful tribute to accomplishment, which is also part of success. Yeah, you get paid and all that, and that's great, but there's a whole lot more to it than just money. Yeah, for sure, I do like money. I think there's a lot of merit to having that. That's okay. But by the same token, it's not the only thing in the world, but it's part of what we have to deal with. So you talk about resilience, tell me a little bit more about your thoughts about resilience, and how that plays into the book and and how it plays into you and your life. So
 
<strong>Will Polston ** 34:57
I have a an. An interesting stance on resilience. So first of all, I think that anybody that has an ability to go through tough times, when, when they when they have to resilience is a phenomenal attribute to have. I really, really do. My concern that I see now is that people are aware of resilience, almost like a badge. And it's a bit like, busy, you know, people were busy like a badge. I'm so busy, like thinking it's a good thing. They're proud of it. Or I'm so resilient, you know, I've handled this and this and this, and it's the whole like, what would you rather? Would you rather work smarter? Would you rather work hard? Would you rather not have to be resilient because you were wise enough to overcome the challenge before it happened? Now knowing me wrong, having certain skill sets to be resilient is so important. I've had some really challenging times in my life, but I'm a big believer that if something is chronically happening, so it's happening and over and over and over again, and you're constantly having to find yourself being resilient if it's the same problem showing up, then let's just treat the cause so the symptoms go so you don't have to be resilient in if it's if it's the same problem coming up over and over again. But yeah, look, I think resilience is a combination of a mindset. I also think it's a combination of a skill set that enables people to deal with various things. And a huge amount of that mindset is down to perspective, whether somebody believes that something is happening to them, either the victim, or whether they believe it's happening for them. And I think that the moment you change your perspective on life, that this life isn't happening to me. It's happening for me, and it's not in the way, it's on the way that can completely alter your life by having that perspective, and in the same way that the moment you change your I've got twos to I get to life changes. It does. There are people, there are people today that haven't had the privilege of experiencing today because they didn't wake up this morning. Yet. There's still people that have woken up and went, Oh, I've got to go to work today. Oh, I've got to do this. But there are people that would have done anything to have had today to be able to do that. And I think sometimes we all get can get carried away with, with not, not sort of maximizing the things that we can get grateful for, especially the privileges that we have on a daily basis. I
 
</strong>Michael Hingson ** 37:37
have had jobs in my life that I didn't really like for one reason or another, and when things got to the point where it seemed like it was intolerable, then I had to make some choices and decisions about whether to stay or go find another job, which could be difficult for blind people, especially because the unemployment rate is so high, because People think we can't work, but I would very have been very blessed to be able to find jobs, but I think that's in part because my choice was to live life and get to live life and not have to live life, which is what you're saying. And so when there got to be enough of a challenge, then my job was to go deal with it. And I think that's part of the whole issue of resilience. We really get ourselves locked into a mindset so much as a as a people, that we don't look for options, we don't look for opportunities, and sometimes we don't look for the good parts of a job that we have.
 
<strong>Will Polston ** 38:44
Yeah, absolutely, yeah, absolutely.
 
</strong>Michael Hingson ** 38:46
And that's that's also part of what we have to do. And I think that we all can make life better for ourselves. I remember after September 11 and everything that happened that day, within a very short time, like just a few days, we were getting a lot of requests for interviews, and my wife and I talked about it, and she said, Do you really want to do these interviews? And I said, here's my thought, if I can help people move on from September 11, if I can teach people about blindness and guide dogs, and if I can help people see, maybe things in a different sense, then maybe it's worth doing. And we agreed, and it had to be both of us agreeing that we would do that. And then people started calling and saying, Would you come and talk to us? And as I love to tell people, I made the decision that selling computer hardware wasn't nearly as much fun and wasn't as rewarding as selling life and philosophy. And I and I think that now, what 22 and a half years later, I still believe that, I think that it's so very important that we, we. Look at outlooks, and I've I've learned a lot. I've got to the opportunity with this podcast to learn so much in talking to people. It's such a blessing to hear from so many people and be able to synthesize all the things that they say. It's really a lot of fun. Yeah, absolutely you know that firsthand. Absolutely I do. Indeed. I'm sorry I
 
<strong>Will Polston ** 40:23
do indeed. Yeah.
 
</strong>Michael Hingson ** 40:25
Tell me your thoughts about self respect, reflection and introspection and so on. You know, from my perspective, I think it's important that we take time every day to do that. Tell me what your thoughts are about that
 
<strong>Will Polston ** 40:38
I can. Couldn't agree more. I couldn't agree more. I have a practice that I use on a daily basis, and old journal. So old journal what time I wake up, I'll journal how I feel when I wake up, and anything obvious that I might think of why I feel that way. So if I've woken up like a really groggy it's like, Well, it's because you went to bed late last night, or you'd eaten loads of sugar, or whatever it might be. Then I'll write out 10 things I'm grateful for, and what I do when I'm doing the 10 things I'm grateful I actually think of the previous 24 hours, and I look from a couple of each of these areas. So I think of the people that I'm grateful for, and I think of the experiences that I had. Then I think of my belongings. What belongings am I grateful for? Example, my I'm grateful for my laptop because it enabled me to do this interview with you, Michael, as an example. Then I think of the these. These are the two areas are the big ones, which is expectations and privileges. So what my expectations? Well, I had an expectation that the internet was going to work today for me to be able to do this interview, but I'm glad that it worked a privilege that I've got, a privilege that I've got today. Right now, as I sit in this house, it's warm, you know, I've got heating. I'm privileged. There are people right now that are sleeping out on the streets. There are people that have not got heating. So, yeah, there's a whole array of different things that I look at and reflect on daily basis to keep me focused on what's going well. Because no matter what's going on in my day, no matter how bad it is, there are always at least 10 things that I can find to be able to count my blessings, that count my blessings and where focus goes, energy flows. So I'm constantly giving myself the reinforcement that there's some great stuff going on to keep me in a great state and keep that level of perspective. So
 
</strong>Michael Hingson ** 42:29
you know, you you bring up things like the fact that there are people in the world who are cold, who don't have a lot of heat, and so on, but you also know that you alone aren't going to solve all those problems, and but I assume that you think about it and it kind of kind of weighs on you. How do you how do you really address that, because you can't solve everybody's problems? What? What do you do without sounding cold, if you will, or unfeeling, to deal with that?
 
<strong>Will Polston ** 43:01
Um, there's, there's a great story. And it was a man who was walking along a beach. I'm going to paraphrase it slightly, but he was walking along a beach, and as he was walking down the beach, he saw a small there was, he saw a small boy, and as he got closer, he saw the small boy was was throwing starfish back into the sea, and there were hundreds and hundreds and hundreds of these starfish all washed up on the ocean. And the man said to the little boy, what are you doing? He said, Well, I'm throwing the starfish back in the sea. Said, there's so many of them, you can't make a difference. And he picked up another starfish and he threw it into the scene. Said, Well, I made a difference to that one. And I think that people in general are doing the best they can with the resources they have. And yeah, sure, there's lots of things I would love to be able to do more of, but when I sit back and I reflect at the end of the day, did I do the best I could with the resources I had? And if I can honestly answer yes to that, then I'm okay with that.
 
</strong>Michael Hingson ** 44:09
And that's the real key. Is that, are you doing the best that you can do? And if you think about that every day, and then you think about, what else can I do to make the best better, if anything. And you can either say, Well, I can do this, or I really am doing the best that I can do. That's as good as it gets. But the key is to really look at it and to think about it and to consciously make that decision, which is something that all too often we just don't do. Collectively, we don't really take that step back, or too many of us don't, don't take that step back. How do we teach people to be more introspective in their lives? A
 
<strong>Will Polston ** 44:50
daily reflection exercise, I think, is a good one. Just even asking that question, Did I do the best I can with the resources I had today? And. And I also think, I mean, this is, this is really getting on my soapbox, is that I think a huge part of this comes down to how we've been conditioned from schooling, because we are graded in school on achievement, not effort. So for example, if you had an a star student that gets a B because they didn't put any effort in. But then you have a D grade student who does everything they can, and they get to they may get a D. Why is the person that got a B still classes better? Quote, unquote. So I think that if we condition people on effort, and we train people and educated people on the effort that they put in, then even asking that simple question, did I do everything I could? Was there any more that I possibly could have done? If the answer is yes, then great, do that thing. If the answer is no, then great, be at peace with whatever the outcome is. And
 
</strong>Michael Hingson ** 45:56
that's really it. And we each have to answer that for ourselves. I love to say, I used to say I'm my own worst critic when I always love to talk about the fact that when I give a speech, I record it and I go listen to it. And I used to say, I do that because I'm my own worst critic. And I realized last year, actually wrong way to put it, wrong way to think about it. And I've realized that the best thing for me to say is I'm my own best teacher, because ultimately, only I can teach me to do stuff, but it's so much more positive. And it also makes it a lot easier to go listen to the speeches and so on that I record, because I know that if there's something to learn, I'll pick it up. Absolutely,
 
<strong>Will Polston ** 46:36
yeah, for sure. And also, I would argue that a critique generally is going to look at the what the negative stuff is, but a teacher is going to acknowledge the things that work well and the things that could be improved. So that's that subtle nuance can make such a difference.
 
</strong>Michael Hingson ** 46:54
Yeah, we often just talk about failure, and I, I'm not of the opinion that failure is a good word anyway, I do think that failure is an opportunity to do better. Alright, so it didn't go right today. Why? And what do we do to address it in the future? Not it's a failure. I screwed up, and that's all there is to it. Yeah. Does that make sense?
 
<strong>Will Polston ** 47:20
Yeah? Yeah, yeah, absolutely, yeah. Failure definitely is. Well, the biggest thing with failure is that people make it an identity, don't they rather, okay, yeah, I failed. It didn't work out. What I've learned and, and, but people, they found, they go, Well, I have that failure with too much powerful words the English language I am yet, what I think people are better to do is sort of think more like a scientist. Because what a scientist do? They do experiments and they go, right, well, I've experimented with this. I don't go, Oh no, my experiment failed. They go, Oh, that's interesting. That one didn't work. Let's try this this time. Yeah, so if we took more of a scientific approach and it was everything as an experiment, then we would look at it in a very different line.
 
</strong>Michael Hingson ** 48:08
And the experiment didn't necessarily fail. It well, it didn't fail. It really is an issue of what went wrong in terms of what were my assumptions? What do I need to change? Absolutely,
 
<strong>Will Polston ** 48:21
it's the whole famous Thomas Edison quote, isn't it? I I've never failed. I've just found 10,000 ways that didn't work, or whatever, whatever it is,
 
</strong>Michael Hingson ** 48:30
right? You were talking before about how people just always do the same thing over and over again, which goes back to Einstein's, if we believe that definition of insanity, which is you expect something different, even though you do the same thing every time. Yeah, and it just isn't that way. We have to hold more than anything else, it seems to me, we have to hold ourselves accountable for what we do, and we should always deal with accountability. I've been a great believer in teamwork, and even in a team where you have a number of people, it's the greatest value if the team members feel empowered to be able to hold each other accountable for whatever their commitments are, whatever they contribute to the team. There's nothing wrong with accountability. Yeah, absolutely, yeah and and especially within ourselves, we need to hold ourselves accountable to ourselves, and we need to define that and think about it so that we do the right things to improve.
 
49:36
Completely agree.
 
<strong>Michael Hingson ** 49:39
So how have you approached, especially since you started being an entrepreneur and a coach and so on. How do you approach the whole idea of goal setting and what people should do for creating goals?
 
</strong>Will Polston ** 49:50
So I believe that the most effective thing that people can do is they create their North Star, which is identifying this mission in life. That's the equivalent of from empty the spoon is the one. Thing they drive towards, strive towards, every single day. Then they reverse engineer it so 20, year 10, year five, year three, year one, year 90, day 30, day goals. So then they've got that full milestone that, for me, is what I found to be the most effective way of doing it that gives people clarity and confidence and what it is that they're working towards.
 
<strong>Michael Hingson ** 50:22
Well, yeah, goal setting is such a ubiquitous, ambiguous thing sometimes, well, I gotta set different goals. Well, really, what does that really mean? And all too often, again, we really don't understand what the nature of goal setting is about, and it is
 
</strong>Will Polston ** 50:44
go ahead. I can say, ultimately, any goal that anyone ever sets is to do one thing, change the way they feel. That's it. Ultimately, any goal is about people wanting to change the way they feel. Now, what's great is that you have an ability to really do that in any given moment. But that's the first thing. The second thing was that one of the most amazing things about setting goals, well, set goals is the person you become as a result of working towards it.
 
<strong>Michael Hingson ** 51:23
Interesting way to put it, and i i By that, I accept that, because ultimately, when you set a goal and you achieve it, there, there are feelings that go along with it. There are things that affect you, and that's the way it should be. How about self limiting beliefs? We all often limit our own selves because we think we can't do something or that this is impossible to do. But you know, self limiting beliefs, it seems to me, is is a whole concept that we need to to address and change our own thinking about because it is, it is what limits us, it is what holds us back all too often, absolutely,
 
</strong>Will Polston ** 52:09
yeah, um, well, first of all, a belief is just a feeling of certainty about what something means. And if you take the word belief, you know there's another big word that sits inside it, which is lie, and most beliefs are liars. And what's happened is that people have created the reinforcement to a belief which is their their way, their their evidence, if you like, of why that belief is so. And what it sometimes takes is a different perspective to see that that isn't the case. So the way that we do that is by introducing doubt. And that's the beauty of working with a coach when you've got these beliefs. Because some people don't even realize that they're limiting them. They don't see it. They physically can't see it in the same way that, I think of like the fish doesn't see the water. They're just in the water. And it's the same when it when it comes to these things. So you can't see the whole picture when you're in the frame. And one of the the key metrics of identifying well, have I got limiting beliefs and whatnot? Is a from Yes, the language you use. But also, are we actually achieving what it is that we want to be achieving, what it is that we want to be working towards? So if we're not, and we're coming up with all the reasons or excuses as to why that isn't done, then that's a way of uncovering what some of those limiting beliefs are as well.
 
<strong>Michael Hingson ** 53:29
Yeah, and I had never actually heard that, but I love it. Belief has lie in it, and that makes a lot of sense. And we we need to always examine our beliefs and our perceptions. I know I talk a lot to various people about blindness, and the society we live in has such limiting beliefs about what a blind person can and can't do, and that results, in large part, to the unemployment rate of between 65 and 70% of employable blind people in this country because not that they are not able to or that they're unable to do things, but people think they are. And so we never get the opportunity when we have to ourselves push through that. And it does start with us to recognize all right, so I don't see, but the problem is that sighted people do see, and then there are a lot of challenges with eyesight. But you know, the the bottom line is that we we shouldn't buy into the beliefs that that tend to try to limit us. Either,
 
</strong>Will Polston ** 54:40
absolutely not
 
<strong>Michael Hingson ** 54:42
you. You talk about gratitude, and I think that's an extremely important thing. I believe we all ought to be a whole lot more grateful and live a life of gratitude. Tell me more about that.
 
</strong>Will Polston ** 54:55
Yeah. So for me, gratitude is something that most of us have been brought. Up, and when you think of the word, what's the word gratitude that people associate most of the time, well, they're going to say thank you. You know, you guys on the other side of the pond, you of course, have Thanksgiving every year, an opportunity to give thanks. But where most people get gratitude wrong is they only ever think about being grateful for what's going well, they don't find the blessings when things aren't going so obviously, the famous Yin Yang symbol. So you got the little <a href="http://black.in" rel="nofollow">black.in</a> the white side and the <a href="http://white.in" rel="nofollow">white.in</a> the black side. And it's about creating balance and seeing that in any given moment no matter what's happening. It's perfect, but it's having an ability to see the divine perfection in any given moment, no matter how bad we may perceive it in the initial stages. And that's the part where gratitude really becomes powerful, because most people, they live in a state of either moving away from something out of desperation or moving towards something in sorts of pain or pleasure. You know, it's that's kind of how they're operating. And both of those are essentially lower forms of lower level living. Essentially you're moving pain and pleasure. Pain and Pleasure is born out of the amygdala, the reptilian part of the brain, whereas what we can do is we can use our higher level thinking. We can use our prefrontal cortex, which is the thinking part of the brain, where we can create perspective, where we can choose to see a different side, and that can bring us back into balance. And that's that's really where, that's really where we can find gratitude. In fact, there's a part of the brain called the corpus callosum. It sits in between the left and right hand it right and left hand hemispheres of the brain, and what they do is they balance out the brain the left and right hand hemispheres. Now the when it's doing that, and it's creating that balance in the brain, it's it's creating equilibrium. And the Latin translation of Corpus Callison means human tough, and that's what gratitude does. It enables you to become a tough human when you can see the good and the bad and the bad and the good. Because let's face it, nothing is good and nothing is bad. Nothing is hot, nothing is cold, nothing is positive and nothing is negative. It's all a matter of perspective, and when we can choose to see that, we can completely alter how we feel about any situation, no matter how bad.
 
<strong>Michael Hingson ** 57:32
What do you teach people about dealing with fear? Fear is something that's all around us, and everybody talks so much about being afraid, and I know a lot of that has to do with not stepping out of or stepping out of your comfort zone and being afraid to do it. But tell me a little bit about fear and your thoughts about that.
 
</strong>Will Polston ** 57:51
Yeah, look, let's face it, fear is there to serve a purpose, and I don't think fear is all bad. You know, so many people put fear in this category is, oh, you should never be fear. You should net. You should be completely fearless, and whatever, sometimes fear is there to serve us. You know, otherwise we would have it, would have we would evolved out of it, and we haven't, because fear is basically what's kept the human race alive for however many 1000s of years. So I don't think fear is all bad, but I do think we're wise to question it from time to time. And there will be times when we are fearing things because we again, we're in our amygdala. We're not using the rational part of the brain to think. And that that a lot of that can come down to people getting caught up in the possibility of something. So I talk about the distinction between possibility and probability. And a lot of people might get fearful, because they fear something that could possibly happen. Well, yeah, it might possibly happen, but there's a big difference between the possibility of it happening the probability of it happening and and when you make that distinction, you open them, you open your mind up to be able to look at other things. And
 
<strong>Michael Hingson ** 59:06
usually what we're afraid of that might happen doesn't, and when it doesn't, and that's the big problem, is that we create a lot of our own fears. And the fact is, I think we can learn to control fear and use fear in the very positive sense that you just talked about, because all too often we just let fear, as I put it, blind us or paralyze us, and we can't decide we can't move forward. But the reality is, we can learn to move forward and use that fear in a very positive way, if we would absolutely so it's it is part of the challenge that we face. But I believe that the fear is something that that God gave us, that we need to learn to use and not fear, which goes back to Franklin Roosevelt. The only thing we have to fear is fear itself. What a very profound statement i.
 
</strong>Will Polston ** 1:00:00
Yeah, absolutely.
 
<strong>Michael Hingson ** 1:00:01
Well, I want to thank you for being here. We've been doing this an hour. Can you believe
 
</strong>Michael Hingson ** 1:00:05
it? Wow, time flies when you're having fun. I know this
 
<strong>Michael Hingson ** 1:00:09
has been great, and I really appreciate you being here with us. And I want to thank you for it all. Um, if people want to reach out and contact you and maybe use your coaching services and so one, how do they do that?
 
</strong>Will Polston ** 1:00:23
I mean, if you Google me or look on social media anywhere, Will Polston, that's, that's kind of the best place. You know, on Google or social media anywhere, feel free, please, please do reach out if you found this. Because
 
<strong>Michael Hingson ** 1:00:32
Will Palston, Will Polston is spelled
 
</strong>Will Polston ** 1:00:36
W, I, double, L, T, o, l, to Papa. Oscar Lima, P, o, l, s, t, O, N, Sierra, Tango, oscar, November,
 
<strong>Michael Hingson ** 1:00:45
Ah, he's using the latest version of the phonetic alphabet. That's a good thing. Well, I want to thank you for being here, and I want to thank you all for listening to us today. This has been fun. Hope that you found it enjoyable. Love to hear your thoughts, and I would really appreciate it if you'd give us a five star rating wherever you're listening to us or watching us podcast wise, we value your thoughts and we value your ratings. If you'd like to reach out to me, feel free to do so. You can reach me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at, A, C, C, E, S, S, I, B, <a href="http://e.com" rel="nofollow">e.com</a>, or go to our podcast page, <a href="http://www.michaelson.com/podcast" rel="nofollow">www.michaelson.com/podcast</a> and Michael hingson is m, I, C, H, A, E, L, H, I N, G, s, o, n, but we really value your involvement and input in the podcast. We do this so that we get the opportunity to provide you with information and help, which is what will and I have been talking about for the last hour. So please give us your thoughts whenever you can, and we appreciate if you be back next time to hear another episode of unstoppable mindset and will once again. Thank you for being here. My pleasure.
 
</strong>Will Polston ** 1:02:00
Thank you for having me.
 
**Michael Hingson ** 1:02:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable UK Business Strategist and Performance Coach with Will Polston</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9731e0ca-3b07-45d4-b271-d176fdf3d0e5.mp3?source=rss&amp;ext=asset.mp3" length="92328194" type="audio/mpeg" />
<itunes:episode>264</itunes:episode>
</item>
<item><title>Episode 263 – Unstoppable Transformation Collaborative Expert with Dr. Wallace Pond</title>
<guid isPermaLink="false">https://pinecast.com/guid/560c26f6-254b-45a4-9623-306d9e869eea</guid>
<pubDate>Tue, 03 Sep 2024 11:00:07 -0000</pubDate>

<itunes:duration>01:16:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6e0d1f81-835f-4a32-8474-2e812c80f367/UM263-Dr._Wallace_Pond-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Over the lifetime of Unstoppable Mindset, I have met many of our guests on LinkedIn. My guest this time, Wallace Pond, is by far one of the most fascinating and engaging people I have had the honor to talk with. Dr. Pond was born into a military family based at the time in Alabama. I do tease him about his not having an Alabama accent and he acknowledges that living on a military base is largely why he does not naturally possess a Southern way of speech.</p>
<p>Dr. Pond has lived, worked, and studied in North America, Latin America, the Caribbean, Europe, Asia, and the Middle East. He has served as a teacher, a professor and within the corporate world he has held a number of positions including several within the C Suite arena. We get to explore his life journey including learning of a mental health crisis that led him to a career change a few years ago.</p>
<p>During my time with Wallace, we talk about many subjects including God and religion, Leadership and what makes a good and real leader. Wallace talks about diversity and how we are focusing so much on tribal issues within our culture that we are losing the art of conversation.</p>
<p>Dr. Pond will tell us about his project, the Transformation Collaborative which is an effort to promote real change in how we can become better versions of ourselves. I leave it to Wallace to explain.</p>
<p>At the end of our podcast episode Wallace and I agreed to record a second episode in the near future. I’d love your thoughts about what you hear on this episode. Any questions you want me to ask Dr. Pond next time? Please pass them on.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Pond, founder, IdeaPathway, LLC, the Transformation Collaborative™, and Life Worth Living, LLC, has been a missiondriven educator and leader for over 30 years. For the last 20 years, Wallace has been a senior leader in higher education, holding both campus and system level positions overseeing single and large, multi-campus and online institutions of higher education in the US and internationally. He has served as chancellor, president, COO, CEO, CAO (Chief Academic Officer), and board member, bringing exceptional value as a strategic-servant leader through extensive experience and acumen in strategic planning, transformational change, change management, crisis management/turn around, organizational design and development, P&amp;L, human capital development, innovation, new programs, and deep operational expertise among other areas of impact.</p>
<p>He has recently added psychotherapy to his practice and provides counseling services as an LPCC under supervision. You can see his counselor profile here. His many thought leadership articles are available at <a href="http://www.WallacekPond.com" rel="nofollow">www.WallacekPond.com</a>.</p>
<p>Wallace began his career as a high school teacher and adjunct professor and spent six years in the elementary and secondary classroom working primarily with at-risk youth. He was also a public-school administrator and spent another six years as a full-time professor and administrator in the not-for-profit higher education sector, working in both on campus and online education, bringing education to underserved students. Additionally, Wallace has over 15-years of executive, private sector experience, creating a unique and powerful combination of mission-driven and business focused leadership and insights.</p>
<p><strong>Ways to connect with Wallace:</strong></p>
<p><a href="http://www.wallacekpond.com" rel="nofollow">www.wallacekpond.com</a>
<a href="http://www.transformationcollaborative.net" rel="nofollow">www.transformationcollaborative.net</a>
<a href="https://www.linkedin.com/in/wallace-pond-47b05512/" rel="nofollow">https://www.linkedin.com/in/wallace-pond-47b05512/</a>
<a href="https://www.amazon.com/Leadership-Real-World-Executive-Turbulent/dp/B08C49FQ6Q/ref=sr_1_1?crid=1UIJFVM71G3RZ&amp;keywords=leadership+in+the+real+world&amp;qid=1704824712&amp;s=books&amp;sprefix=leadership+in+the+real+worl%2Cstripbooks%2C159&amp;sr=1-1" rel="nofollow">https://www.amazon.com/Leadership-Real-World-Executive-Turbulent/dp/B08C49FQ6Q/ref=sr_1_1?crid=1UIJFVM71G3RZ&amp;amp;keywords=leadership+in+the+real+world&amp;amp;qid=1704824712&amp;amp;s=books&amp;amp;sprefix=leadership+in+the+real+worl%2Cstripbooks%2C159&amp;amp;sr=1-1</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi and welcome to unstoppable mindset. Welcome wherever you happen to be. I really am glad you're here with us. I'm Mike hingson, your host today. Our guest is Wallace Pond, a man of many talents. He's been very much involved in helping people and transforming he's got bachelor's, master's and PhDs all, well, I won't say all over the place, but, but he has a number of degrees. Yeah, we, we won't give them all away. I'll let you do that. And he's also now even becoming involved in more things relating to psychotherapy. So I'll have to have him talk to my cat and see if we can do something. Yeah, never, never sure that works. Is, does it? Wallace, but anyway, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Wallace Pond ** 02:08
Well, thank you so much, Mike. It's just a pleasure to be to be on the show with you. I appreciate what you got to be previously, and really appreciate also kind of the work that you do and what you've accomplished, and I think you have a really healthy and helpful perspective on a number of things, in particular diversity, but I think need to be that more people need to hear so I appreciate the opportunity to be with you well. Thank
 
</strong>Michael Hingson ** 02:37
you. I appreciate that, and would love to work with you any way that we can. Why don't we start on your podcast episode by you telling us kind of maybe a little bit about the early Wallace growing up and all that sort of stuff.
 
<strong>Wallace Pond ** 02:51
Yeah. So I was born in the deep south in the early 1960s very different time. My father was in the Air Force, so even though we were in Alabama, I was born into a desegregated military environment. This the in Montgomery, Alabama, the city was not desegregated. There were still separate bathrooms and water fountains for, quote, colored people, yeah, but on the Air Force Base, it was at least as desegregated as as the military could be at that time. But my folks and my family, both from Idaho, of all places, when my son was born there, about 30 years ago. He was the fifth generation from Idaho. My folks went back to Idaho when I was about, Gosh, nine years old.
 
</strong>Michael Hingson ** 03:49
So was it the military, though that influenced you not to have an Alabama accent?
 
<strong>Wallace Pond ** 03:54
Yeah. Probably parent, parents and military both. Okay, yeah, yeah. So my little sister and I, we were in Alabama and Georgia, Maryland before we went back to Idaho. But yeah, we sort of never got that southern accent, although given an opportunity, I can slip into it, and I certainly recognize it, yeah,
 
</strong>Michael Hingson ** 04:17
well, and I love to use the words y'all and all y'all. And I know the difference between the two, which a lot of people don't, but it's
 
<strong>Wallace Pond ** 04:25
a third. There's a third, which is the plural possessive, all, y'all. Oh, all, y'all, that's right, yeah, yeah, which, which, not everybody, which, you don't hear all the time. But no, you're in the South. Yeah.
 
</strong>Michael Hingson ** 04:37
I love language. Anyway, so you were saying so, yeah.
 
<strong>Wallace Pond ** 04:44
So moved out to Idaho, back to Idaho. That's where my folks were from. And kind of feel like I, you know, some really formative years, nine to probably 18 or so in Idaho, and just had. You know, the the great pleasure over both when I was a child, living with my parents, and then also once I was independent, out of the home. Probably lived in. I could, I could, you know, calculate it, but lived in probably a dozen states, half a dozen countries. Uh, visited 39 or 40 countries. So just one of those people, you know, some folks, one model is to kind of grow up somewhere and be from there, and that's, you know, kind of how you identify. And then there's other folks, like I who just, you know, it's a very different perspective, and it's, you know, a lot of moves, a lot of different experiences, I think my wife and I, we've been married 34 years, and we stopped moving quite so much in the last, oh, probably 15 but I think we've moved 11 times. And in fact, the last kind of big adventure was we spent a couple years over the United Arab Emirates. I was a CEO running a company over there, as well as a college president, at the same time doing both in Abu Dhabi, and that kind of a long arc where I am now. But there was through that. There was there was kind of like K 12 experience, university experience, corporate experience, so pretty kind of broad based, you know, personal and professional background. As you said, I more recently got into into the field of psychotherapy as an actual therapist. That was kind of an interesting career shift, but, but really timely and probably one of the most congruent decisions I've ever made in my life, in terms of, you know, making a life decision that turned out to align with what I wanted to be true and what was making sense for me at The time. So kind of a long arc, but here we are. Here
 
</strong>Michael Hingson ** 07:03
we are. Where did you? Where did you go to college? Yeah, so
 
<strong>Wallace Pond ** 07:07
initially, University of Utah, okay, and I, and I pursued a degree in Spanish and Hispanic literature, which also kind of was not purposeful, it wasn't part of a plan, but it really had a significant impact on some of the things I did in my life, and certainly some of the cultural experiences I had as a student, I lived in Spain and Mexico as well, and then as a professional and as an adult, I also lived in Puerto Rico for three years. So Spanish and Spanish culture kind of a big part, at least earlier in my career, up through probably, I think I was, I left Puerto Rico in 2013 after three years there. So that was, that was kind of the undergraduate. And then, as you mentioned, I have, I have multiple I have three different graduate degrees, two two masters and a PhD in the one at Boston University that was back in the 90s, and then a PhD in education. And then I went back to school for the fourth time, about, Gosh, three or four years ago, when I decided I wanted to go into the helping professions again and be a counselor, and so that was a master's in clinical mental health. And I've been practicing. I've been seeing clients for about three years. I've been I've been seeing clients post grad, in both private practice and in a community health setting. Now for geez, I graduated in July of last year, so I probably, oh, maybe little over 1200 1300 hours of counseling at this point. So that's the educational story. Well,
 
</strong>Michael Hingson ** 09:05
I have to ask, since we talked about language and you spend some time at Boston University, yeah, and so on, did you ever learn to talk Bostonian?
 
<strong>Wallace Pond ** 09:16
So kind of like my experience in the south, you can do it, yeah, I can slip into it. I actually kind of enjoy it. I yeah, I do too, you know. But no, it's not something that I that I ever, ever adopted for myself.
 
</strong>Michael Hingson ** 09:33
I lived in Windsor mass for three years, so I spent some time in the Boston area,
 
<strong>Wallace Pond ** 09:40
great town, you know, Boston. I did a lot of that work, actually overseas, in an overseas program in Germany, of all places. So it's kind of a long, winding road. I've
 
</strong>Michael Hingson ** 09:52
heard that one of my favorite restaurants in Boston closed around or just before the time of the pandemic, Durkin park at uh. And near Fennell Hall, yeah, Quincy Market, I heard that Durgan closed, yeah?
 
<strong>Wallace Pond ** 10:06
And, well, and that was not unique to them. I mean, yeah, the pandemic was pretty rough on restaurants, and a substantial number all over the country didn't, didn't make it through that? Yeah,
 
</strong>Michael Hingson ** 10:20
yeah. It's kind of sad. Long before the pandemic, the Carnegie Deli in New York closed, which was one of my favorites, and I knew the owner, but I think, yeah, and I don't even think they can, I don't even think they mail order anymore. I
 
<strong>Wallace Pond ** 10:36
don't know, but I do. I do remember, I do. I'm have some experience with the Carnegie Deli, because that's where I was introduced to pastrami. No better place, yes. And I didn't know I was a pastrami fan until then,
 
</strong>Michael Hingson ** 10:55
and the sandwiches were so small, yeah?
 
<strong>Wallace Pond ** 10:56
Well, right, yeah, it was a workout, like doing curls, lifting the sandwich. Yeah, I unfortunately, one of the things that happened being introduced to pastrami at the Carnegie Deli was I became kind of a pastrami snob. And so you know that my first introduction was as good as it gets. So yeah, it's hard for me to for pastrami to match up since then. Oh, gosh, that was a while ago.
 
</strong>Michael Hingson ** 11:23
Oh, it is. It's really hard. I'm still spoiled by the first Caesar salad I ever had. When my wife and I got married, we spent part of our time in Palm Springs, and then we went and spent the rest of our honeymoon in Phoenix and went to a hotel and stayed at a hotel called the point Tapatio, which had a restaurant up on top of the mountain. On one side, you could see Phoenix. On the other side, you could see Scottsdale. And we ordered Caesar salads that they made at tableside. And back then, in 1982 it included the rig and everything else. And it's still the best Caesar salad I ever had.
 
<strong>Wallace Pond ** 11:57
Yeah. Well, most people alive today are young with, oh, I would say most people born since maybe 819, 80 or so. Have you know, there used to be raw egg and a lot of stuff. Yeah, I don't know if you remember Orange Julius. Oh, yes, yeah, they used to get a raw egg. Was one of the ingredients you could get beat up in a in a smoothie. Yeah, those days are, sure. Guy, oh,
 
</strong>Michael Hingson ** 12:23
the days. Well, Steven, so, so what did you I was going to say, what did you do after college? But that's really kind of hard, because there's a lot of, a lot of after colleges for you. But you said Spanish wasn't really part of the plan, but yet, that's what you you did for an undergraduate degree? How come? Yeah,
 
<strong>Wallace Pond ** 12:43
so this is kind of a funny thing to even admit, but a lot of me back up a step. So my father, he had some kind of intuition, some kind of insight. He really believed it would be helpful for me, maybe really in terms of life experience, maybe in terms of just a skill set to be bilingual. And even back in high school, he started like, I'd come home and he put like, a pamphlet on my bed about, you know, Spanish language, or Spanish class or something like that, you know. And when I got to the University of Utah, I thought, you know, a little bit based upon his, you know, you know, suggestions and support. I i took a few Spanish I remember taking, you know, Spanish 101, then I kind of like that Spanish 102, I was a communications major at the time, and to be honest, I still don't know what that means, Mike, but I was a communications major, and at that time, it was the single largest major on campus, and you could not get courses you sent. You could not register for communications courses, and there were people who were being forced to spend an extra year or more at the U just to get the courses they needed to graduate. And in the meantime, I had said, Well, I'll get a minor. And I thought, well, if I'm gonna get a minor, I probably need to be able to speak it. So I decided to do a study abroad in Spain. Went to school at the University of Seville, four days a week, four hours a day, immersed in Spanish and subjects being taught in Spanish. And by the time I got back, I had, I had earned so many credits in Spanish that there was a pretty quick path to a degree in Spanish and and I didn't have to worry about the problem of not getting courses in in communication, communications, yeah, yeah. So when I got back to the and I also got a bunch more credit by passing some tests, some clap tests, and ended up, you know, with a degree. Did another study in Mexico, ended up with a degree in Spanish. Mentioned Hispanic literature. It just it was the path of least resistance, and something that I really enjoyed. So that's how that happened. I mean, there truly was no plan.
 
</strong>Michael Hingson ** 15:12
Well, things work out, though may not have been part of the plan, but it certainly sounds like it worked out well for you, and it helped integrate into everything that followed, which is always a good thing. It absolutely did. Yeah, I know when I went to UC Irvine starting in the fall of 1968 I entered the year that they had their first graduating class. So the first graduation was for seniors. Was 69 but they also had graduate school, they had medical some medical schools and so on. And very quickly, the school had become known for science, and a lot of people wanted to go off and become doctors. So the year that I entered 1600 people enrolled in organic well or enrolled in biology, and they all wanted to go off and be doctors and all that. And the biosci people said, Okay, well, before you can really be serious about a bio sci major, you're going to have to take a year of organic chemistry
 
<strong>Wallace Pond ** 16:24
that that that that weeded a few folks out, didn't it? From the
 
</strong>Michael Hingson ** 16:29
beginning of my freshman year to the end of my sophomore year, the number of students in biology dropped from 1600 freshmen to 200 sophomores.
 
<strong>Wallace Pond ** 16:38
Yeah, yeah. That's a, I think, a typical experience with I took organic chemistry much later in life. It's another kind of part of my minding journey. But I took an entire pre med curriculum after I finished my PhD, just for pure Self edification. And you know, I was always troubled by the fact that I got through three degrees without really having a good science Corps. And so while I was working as a professor at a college, I ended up taking, well, all but one course of a pre med curriculum. And I remember exec, I remember organic chemistry, and I remember just kind of that, that moment, that realization, where you cannot fake this, no you will put in the time, or you will not get out. Well, I did that. I
 
</strong>Michael Hingson ** 17:29
got my master's degree, my bachelor's and master's in physics, so I did not take organic chemistry. But I know everybody was complaining about memorizing all the reactions and all that and and, you know, I respect it, but I'm glad I didn't have to take it.
 
<strong>Wallace Pond ** 17:44
Yeah, I enjoyed it, but it was also something that, you know, it, like I said, it's not something you can fake, no, it's a completely different animal than than inorganic chemistry. Fascinating, really fascinating, actually, yeah, but definitely requires some mental effort.
 
</strong>Michael Hingson ** 18:06
I enjoyed hearing people talk about it, and enjoyed listening to all of that, but it was different than what I enjoyed doing. And I loved physics, and was especially always interested in the philosophy of physics, the history and philosophy, and of course, one of the big debates about physics is, is it really a quantum and does God throw dice, or is it, is it in reality that there is really determinism and and that's a question that physics still hasn't answered yet. Some people think it has, but it hasn't yet well,
 
<strong>Wallace Pond ** 18:38
and the answer to that question has huge implications for psychology and free will, sure
 
</strong>Michael Hingson ** 18:42
it does all of that. Sure it does, sure, and I am sure that eventually it will all get realized. And you know, my belief is that there are basic laws of the universe and that there are laws that we have to obey to to really progress, but it's our choice. And I, and I am absolutely a firm believer in the fact that there is such a thing as free will and choice.
 
<strong>Wallace Pond ** 19:09
Yeah, and I, I it may be, it may be that we at some point come to some kind of melding of the two, whereby there is some level of free choice or agency, but that that's highly influenced by underlying physics principles of some sort. Correct? Exactly? Yeah, yeah. Ray Kurzweil, the
 
</strong>Michael Hingson ** 19:35
futurist and inventor and a man I worked for for a few years when he was developing the Kurzweil Reading Machine created a doc, or there is a documentary about him. And at the end, he said, you know, everybody keeps wondering if there is a God, and he said, there isn't yet, because we haven't invented it. And I do not buy into Ray's I don't buy into Ray's argument that I don't think that works. Yeah. Yeah, but it is interesting and but you're right, it all really does come down to in psychology, a question of free will, a question of so many different things, and I and eventually will understand it
 
<strong>Wallace Pond ** 20:13
well. And there's an in there other related concepts, you know, for example, the notion of growth mindset, which is a really interesting concept, Carol Dweck, out of Stanford, was the one who kind of popularized this. But the idea that growth mindset, as opposed to fixed mindset, suggests that our futures are malleable, that that our ability to to learn, to grow to achieve objectives is at some significant level determined by whether or not we believe that we can grow and change and progress through new talents and perspectives, etc, versus the extent to which we believe it's more fixed, and that those limits are kind of innate, and there's a there's a potential physics element to that as well. Having said that, I do believe in mostly it's just observation that it absolutely is possible to to grow dramatically, intellectually, spiritually, academically, I'm Trying to some other examples might be things like emotionally, that we are, you know, capable. That's why we have neocortical functions, right, as human rights, right, even separate from other mammals, we have parts of our brain that do stuff, right, you know, that are that are pretty amazing, and that allow for pretty intense evolution. And I don't mean evolution in the historical sense, although that has its own place. I mean as individuals, right? You know, the ability to kind of evolve in the context of our environment. So it we probably won't have a final answer any of that before you and I are gone. But it is a, it is a topic that I find fascinating. Oh,
 
</strong>Michael Hingson ** 22:30
I do too, and, and, of course, the the other part of the question is, you say we may not have an answer before we're gone. Will we really be gone or whatever? So there's, there's that too, right?
 
<strong>Wallace Pond ** 22:45
Yeah, yeah. And I, you know, as part of my own mental health journey, you know, I'm a counselor, but I'm also, you know, in our field, we have this, this, this concept of wounded healer. And, you know, I didn't, you know, just randomly pop up one day in, you know, going from being a corporate executive or a university president to being a psychotherapist, I had my own journey as well mental health journey, and I put myself certainly in that category of of wounded healer. But when we think about, you know, the human experience, right? And as we think about the kinds of things that, just either by chance or by purpose, end up being part of that journey, for me, being exposed to Buddh principles and Buddhist thoughts, Buddhist ideas was really critical in my own healing and the whole notion of impermanence and afterlife. The Buddh take on that, I think, is really compelling. And this idea that there is an afterlife in the sense that we are all comprised of elements and molecules and atoms that will continue on in multiple forms, and that we're comprised of atoms and molecules that have been around, you know, that belonged, that were part of someone in the Roman Empire and part of someone in Greek times, and part of someone on the Savannah, or some animal on the savannah millions of years ago. And although it may not be sort of a Christian notion of an integrated afterlife as some version of yourself, right? I find that the Buddhist perspective really compelling. This idea that you know, the energy, the mass, the mole, the atoms that comprise us do continue on. And there may, in fact, be some integrated version of. That, who knows, you know, my father passed away a few years ago, and and one of the ways that I have, one of the ways that I have grieved that, and one of the ways I have dealt with that loss, is I frequently talk to him, and every you know, and every now and then I'll ask him, you know, you know, I'll tell him, gosh, I wish he could let me know what happened like. So what is it? You know, where are you? Are you know, do you have consciousness? And you know, maybe some way, sometime he'll answer. But for me, right now, a big part of of of that healing in that, in that grieving has been to maintain that relationship with Him through conversation.
 
</strong>Michael Hingson ** 25:45
And should I believe absolutely, I think there's a lot to be said for for the merits of what you were just describing. And the issue, I think, is that, if we also go back to what really is God, you've got the Christians who have tried to shape God in the sense in their image, more than the other way around, and others have done that too, but, but the reality is what really is God, and I think God is the underlying principle for all of us, and I think that we're all part of that God. And so when your father died, or my wife passed away in the end of 2022 there they are still there. I love to tell people that I am absolutely certain that Karen monitors me, and if I misbehave, I'm going to hear about it. So I have to behave, otherwise, I'm going to be in serious trouble.
 
<strong>Wallace Pond ** 26:45
Yeah, you know, there's an interesting I just, I'm just about to finish an absolutely profound book by an author, physician, philosopher. His name is Gabor Mate. He was a survivor of the Holocaust. He was a child of an infant. Actually, the book is called The Myth of normal, absolutely seminal, fabulous, fabulous book, just in general, but also resonates with me on my own mental health journey and as a counselor. But he makes reference in the book to to the actress as Ashley Judd and and a quote of hers, a phrase of hers, which is, I want to, I don't want to mess up the the quote. It is, surrendering to a god you don't believe in the idea that you know, you don't have to believe in a deity in any sort of, you know, codified religious, you know, institutional way to still surrender to, to, to a sense of, of, of a higher power, yeah. And I just, I, you know, I just really appreciated that quote from Ashley Judd, and I think it's really applicable, this idea that we don't have to be dogmatic. We don't have to be it's, you know, an ethical, institutional approach to surrender to a god we don't believe in. You know, that that we can surrender to something bigger, something beyond our own physical existence
 
</strong>Michael Hingson ** 28:24
well and in the Buddha oriented world, it is also, isn't even a matter of surrendering. It's a matter of believing you're a part of and being willing to progress and grow. And oh, I can't resist telling one of my favorite jokes, and I've not done it on here before, I used to listen to Hal Holbrook doing Mark Twain tonight. Oh, okay, we did a great imitation of Mark Twain. And I don't know if it was actually Mark Twain that said it, but I attribute it to Mark Twain. But I heard Hal Holbrook say it. He said, You know, when we die, we're going to go to heaven, and when we go to heaven, assuming we go to heaven, we're going to probably be up on a cloud, and we're going to have harp music in the background, and we're going to study, and the more we study, the more we progress, and the more we progress, the more we study. And we're just going to be up there. We're going to study and study and study and progress and progress and progress. And if that isn't hell, I don't know
 
<strong>Wallace Pond ** 29:15
what is that that sounds like a Mark Twain. It
 
</strong>Michael Hingson ** 29:17
does sound like a Mark Twain, and I would suspect that it really came from him somewhere. Oh, gosh, but, but, you know, the the reality is that I think we impose way too many limitations on God and our relationship with God, and it's and it doesn't help us to do it. And I, you know, I hear what Ashley Judd is saying, but again, I think it's not so much a surrender as it is recognizing you're a part of
 
<strong>Wallace Pond ** 29:48
Yeah. That makes sense to me too. Michael, so what
 
</strong>Michael Hingson ** 29:50
did you do when you graduated from college? Initially, I will, I'll tell you the first time, what did what kind of our career path did you go on to?
 
<strong>Wallace Pond ** 29:58
Yeah? So in me. Immediately, I just went to work as a as a school teacher in a in a school for at risk youth in Salt Lake City. I taught Spanish, but I also taught English and introductory algebra and earth science. And, you know, a very common kind of thing in in small schools, you're a generalist, unlike, you know, in large districts, where you kind of, you just teach English all day or whatever.
 
</strong>Michael Hingson ** 30:33
Yeah, I grew up in my teachers were generalists,
 
<strong>Wallace Pond ** 30:36
yeah, yeah. And we also had an intense Outdoor Program in that school. So it was really interesting. We did, you know, we did, you know, snow camping, and we did survival, you know, hikes in southern Utah, you know, just what you could carry on your back. And, you know, through the desert for days, in addition to the, you know, the school work, or the classroom work, which itself was also not very traditional. So, you know, for example, we the classes were a mix of ages. You know, I taught classes with, you know, 1213, year olds and 17 year olds in the same class. It was just, it was dependent upon, you know, academic inclination, desire to be in a big, you know, particular course, you know, in that school was actually pre K, 12, so, you know, just some amazing, amazing experiences for me and for the and for the students, you know, 30 plus years later, whatever it was, 3435 years later, I still remember, you know, I have this, this image, and it's just such a poignant, touching image, particularly when we think about at risk youth and at Risk teenagers, I think we don't always have a very charitable view of kids that don't fit in, and adolescents and teens, you know, that that oftentimes are considered to be, you know, kind of unrefined or self centered or whatever. And I had this image. I still see it. We the this, the school had had a downstairs and an upstairs. And I remember one of my students, he was 18 years old. And, you know, this is back in, gosh, the 80s, and he, would, you know, black leather. You know studs on the leather. You know Jack boots. You know wallet on a chain. You know the kids about, you know, six two and about 190 pounds, the kind of kid that would scare the hell out a lot of people just looking at him, you know, but I had this mental image of of him walking down the stairs, and he's holding the hand of a four year old, helping the four year old down the stairs. I even get a little emotional thinking about it, 35 years later, you know the kind of kid that is so misunderstood, the kind of kid that you know has struggled so much to fit in, the kind of kid who you know is just constantly been battling between, you know, authenticity and acceptance. And here he is, you know, going down the stairs, holding the hand of a four year old preschooler to help him get down the stairs. And I just can't imagine a more poignant vision, yeah, and, and that was a, you know, those kinds of things were common experiences for me in those first couple of years teaching in that environment after my undergraduate work, I
 
</strong>Michael Hingson ** 34:01
spent a number of years living in and around well, I lived in New Jersey and worked in New York, but even before living there, company I worked for allowed me to travel to sell because we were being so successful, we couldn't just do it all from the phone in Southern California. So I stayed at a hotel, oftentimes in the middle of New York, near Times Square. And when I went out at night, there were people, are you? Do you remember the old the guardian angels?
 
<strong>Wallace Pond ** 34:34
Oh yeah. So
 
</strong>Michael Hingson ** 34:36
this guy would come up to me and he said, I'm with the guardian angels. He said, I just want to walk with you, just to make sure you stay safe. And safe. And I said, you know, you don't really need to. I'm really good. We said, we're going to anyway. And when what I've always realized, though, and he was good company, he was great. But what I also realized is that, in general, if you treat people well and. So if you don't act like a jerk, then they're going to, most likely treat you well as as well. And yeah, I never did have a problem with anyone in New York. I had a couple people who would come up to me and say, Does your dog bite? Because I always had my guide dog right, right? And I never knew why they asked. And so my response was, Well, you know, he's not trained to do that, but I wouldn't want to be the person to try to find out. And actually, the reason I use that answer was right. My first guide dog was a golden retriever, and one day we were at UC Irvine on campus, and some students would bring their dogs to college, and then then just let them roam. And a bunch of them organized a pack, and they actually came after me and my guy dog, Squire, who was this wonderful, loving golden retriever, right? And so we were walking, and these dogs were coming up on us from the rear, and Squire jerked away from me. I still had his leash, but he jerked away. So I lost grip on the harness. He turned around and crouched down and growled at these dogs. I've never heard him do that. Oh, wow. And they all just stopped and backed up and somebody else was watching. And he told me later, they just walked away with their tails between their legs, wow. Yeah, and you know, so, like I said, it's all about love, but I think it goes both ways. That with a dog, I wouldn't want to be the person to try to find out whether if they attacked me, my dog would bite. But I think also it's just as true with people. I'm not quite as sure today with all the drug stuff going on, but you know, the reality is, I think for the most part, people really are going to treat you well if you treat them well. Yeah,
 
<strong>Wallace Pond ** 36:47
I don't, I don't challenge that. Michael, I but what I would say is, I think one of the, one of the genuine sort of societal problems, manifestations, let's call it, of the kind of polarization and tribalism that's becoming more and more common. Yeah, is, you know, the deeper that people turn into their own tribe, right? You know, the the more that people insulate themselves from other people that you know don't share their views or their background or their culture. I think one of the real, potentially profound dangers of this tribalized tribalism, and whether it's, whether it's in social media or, you know, where we congregate, you know, face to face, and the deep polarization, not just you know you're wrong, but you're wrong and you're bad, is, is, I think, one of the things that we're really in danger of through that tribalism and isolation is that I think we are broadly use, losing the capacity to navigate conversations, relationships, conflict, agreed with, with people that aren't Like us, right? And I think that's potentially dangerous.
 
</strong>Michael Hingson ** 38:22
I think it's absolutely dangerous, because
 
<strong>Wallace Pond ** 38:25
that skill, that ability to survive to in the face of someone who has very different beliefs, and to get through that without unhealthy conflict, to get through that without casting, you know, aspersions, to get through that without personal attacks, I think is is critical to kind of a functioning society, because we are always going to have diverse perspectives, diverse religions, diverse cultures, diverse political perspectives. That's always going to be true. So the extent to which we are able to navigate that in a productive way is really critical, and I fear that we are because we turn towards what we know with tribalism that we're just losing the opportunity to engage other people who may be quite different than we are, and do that successfully, whereas The you know, turning inward to the tribe actually exacerbates? Well,
 
</strong>Michael Hingson ** 39:44
yeah, there's a lot of truth to that. I guess I'm a little bit of an oddity, even in, I think, among some blind people in that having never seen to me, somebody with a. Skin color is simply a concept, and the it doesn't matter to me about about color, and I work very hard to make sure that I continue with that kind of attitude, because it doesn't really matter to me what a person's skin color is and have never seen it. Haven't ever seen different skin colors. And frankly, I know I can say with certainty I don't care. Now, not everybody necessarily knows me well enough to believe that, but it is still true, because having never seen it. You know intellectually, I know what red is, I know what blue is. I know what Black is. I know what white is, and we can talk about it in terms of wavelength of light too. But you know it's it's still not something that becomes an issue for me. And it amazes me when I hear people talking about and demonstrating prejudice about different skin colors and so on, because it's just not something that really is an issue for me, and I'm always amazed by it. Yeah,
 
<strong>Wallace Pond ** 41:08
it's interesting point you make. I mean, just engaging the life, just engaging life in general, in the absence of visual stimuli, you obviously are have honed very finely other senses. But this idea, you know, and in our culture, in in Western and particularly American culture, it is profoundly visual,
 
</strong>Michael Hingson ** 41:36
yeah, oh, it is, Oh, absolutely, you know. And look, I know blind people who are very prejudiced, and maybe some of them never saw but they've learned it. Fortunately, I'm blessed that I refuse to learn that concept.
 
<strong>Wallace Pond ** 41:50
That's interesting thought, isn't it? You know, I know that we have learned to be incredibly judgmental based upon visual stimuli, right? Is someone short? Are they tall? Do they have acne? You know, are they overweight? What clothes are they wearing? You know, they have the right shoes. And you may be able to determine some of that through other senses at some point, but you would never initially engage someone based upon that perspective, because you wouldn't have it. Mm, hmm. So a very interesting thought, you know, and I,
 
</strong>Michael Hingson ** 42:33
I know my wife and and I also believe my wife was, although she was cited, never really had that kind of prejudice, because she grew up with around people of different skin colors and different races and so on. But we would be talking about sometimes political debates, and she would say, well, so and so knows about that, because he's black. And I would sit there and go, huh? Because I if there was, you know, I couldn't tell that they were black, you know. And it amazed me, and it didn't change my opinion at all. Now, the fact that he was a politician, that's a different prejudice, but that's another story, right? But, but, you know, they're fun to pick on, but, but, you know, the bottom line is that that we've really got to get somehow over some of these things. And I agree with you that the art of conversation, the ability to converse, the ability to really interact with other people, is being lost because of so many things, and that is so unfortunate. Yeah,
 
<strong>Wallace Pond ** 43:38
and I don't want to be Pollyannaish, I mean, or oversimplified a situation. I mean, like I said, I was born in Montgomery, Alabama in the 1960s and there was no need for social media, for people to make judgments, to isolate, you know, to to, I mean, it was legislated. It was it was policy. I mentioned, you know, the colored water fountains and bathrooms. So this is not new. It's, you know, that kind of thing was, has existed in many, many contexts. I think, I think what's qualitatively different today a couple things. One is the existence that the medium, you know, mass media and social media, have a kind of power that I that didn't exist before a platform and an anonymity. You know, you can, you can say things and do things today that wouldn't have been acceptable because you would have been accountable, yeah, in the past, right? It was attached to you individually. So I think that's, that's one change. I think another change is whether we call it, you know, civility, or whether we call it norms, you know, I'm. I'm, you know, I'll be 60 next year. So, you know, I've been around for a little while, but not that long, compared to some people, but in terms of norms, just in the last call it 510, years, maybe even less than 10. I've been just stunned, frankly, by the things that it's now kind of okay to say and do. Yeah, you know that that we just sort of blown through the guard rails? You know that I think, used to kind of exist. It wasn't that you couldn't think it. It wasn't that it didn't exist. It was that there were some sort of norms about what it was sort of okay or acceptable to say or do, kind of in a in a civil society. And I think we've really blown through those guardrails. Social media has helped that politics.
 
</strong>Michael Hingson ** 45:54
What's one example of that?
 
<strong>Wallace Pond ** 45:59
Yeah, so something that comes to mind is, you know, people flaming other people online and social media, right? Personal attacks, yeah, particularly when people are vulnerable. You know, if you're face to face, or if you're in a, you know, a group that's co located with other people if you are on the phone, even, right? It was much, much harder, yeah, to launch those sort of personal, corrosive attacks on people than it is now. You know, I think in politics, you know, there are politicians now who say things, oh yeah, that you couldn't say and survive as a politician,
 
</strong>Michael Hingson ** 46:51
and still shouldn't, but do, yeah,
 
<strong>Wallace Pond ** 46:55
even 10 years ago, let alone 2030 Yeah, it's not that politicians didn't think it, or weren't capable, you know, of it. It's just, you know, I think of like criticism of families, of of war heroes, yeah, you know. Or just weird stuff, like, when did that become? Okay? Yeah?
 
</strong>Michael Hingson ** 47:18
Oh, I hear you. And social media has certainly not helped the process. No,
 
<strong>Wallace Pond ** 47:24
I think what it's done is it's anonymized, least in your mind, if not literally,
 
</strong>Michael Hingson ** 47:30
yeah, which is so scary. I hope we grow up and learn, but you know, we'll see. So what you taught for a while, then what did you go do?
 
<strong>Wallace Pond ** 47:43
Yeah, so again, I never really had a plan. And I know for some people, plans are helpful, important. They provide security. I truly, Michael, never had a quote plan for anything that happened in my life. You know, I've done everything from Teach bilingual kindergarten to run large corporations domestically and internationally, and I've just never had a plan. I've taken advantage of opportunities, and I've kind of pursued things that felt exciting or right, but I I've never really had a plan. So, you know, after my initial teaching experience, I ended up marrying someone who said, Look, I'm going to go work in Germany. I have a job over there. And if you want to come, you can come. If you're not, I'm leaving. So we ended up getting married and going over there together, and we're over there for a few years working for the Department of Defense and Education roles. And then came back to the US, did some more K 12 work, then went full time into higher education, as a as a professor, teaching people to be teachers, as well as Spanish and linguistics. Then moved into the corporate world for a while, came back into higher education, did some senior roles, including President, CEO at a few different institutions of higher education, some in the US, some abroad, and been in the C suite several times in corporate settings, Chief Operating Officer, Chief Executive Officer, the last kind of formal thing I did, working for someone else and or working for a board, I guess I would say, was in the Middle East, United Arab Emirates, and fascinating, wonderful experience. Just so glad I did it. Yeah, for. A cultural perspective, from a growth perspective, the hardest job ever done as a CEO. Never experienced quite that combination of challenges as a CEO, but just a fabulous experience in my wife and younger daughter, who's now off away at college. They lived there in the winter and were able to escape in the summer. I was not, you know, 120 degrees in 85% humidity. Yeah, yeah. Winter's stunning, beautiful, but summer is really hard, yeah. And they would come back to the mountains, you know, Colorado in the summer. But, and something's really interesting to happen when I came back from that. You know, this is kind of interesting. It helps explain, sort of, how did I go from that to working as a psychotherapist, and I still do consulting work and support organizations with transformational change and leadership and things like that. But So how does one go from the CEO of a of a company in Abu Dhabi and the president of a college system to going back to school for the fourth time and becoming a mental health counselor? And the short version to that is when I got back from the UAE, I asked myself a very different question for the first time than I would have in the past. So in the past, the question would have been something to the effect of, you know, what's the next job? And I was in a position to have some time off and kind of decompress. And I didn't ask that question. I asked a very, very different question, which was, what do I want to be true in my life? And I had some support with a counselor for that question, and kind of how I kind of fleshed the answer out and and when I was when I had come up with the answer of what I want to be true in my life, it became very clear that I could not do what I'd always been doing and achieve what I wanted to be true in my life, Those didn't align anymore, and so I had to think very differently about what I was going to do going forward. And that was not so ironically, the same time, but I began to really, really experience some pretty intense mental health challenges, which I had never experienced before. I mean, I had never even really experienced anxiety before like that. I I was my experience was so different for so long, 50 plus years. But when it changed, it point. It changed pretty rapidly and pretty dramatically, and I found myself in a situation where mental health and mental health challenges were now, were kind of Central, and I really had to figure some stuff out. And so that happened at the same time I was kind of pursuing that question of what I want to be different in my life, or two in my life. And what came out of that, in addition to my own kind of healing journey, was this idea that one of the ways that I could achieve, one of the things that I wanted to be true in my life, was to be in the helping professions and to and to leverage my own mental health journey to help others, to be, as I mentioned earlier on, the call A wounded healer, which, by the way, is the case for a lot of counselors. A lot of therapists are wounded healers. And so that's how I kind of got to the place of going back to school and being a counselor, and how that decision had kind of the most congruence, the most alignment of probably any life decision I've ever made, personal or professional, in terms of a decision that supported what I wanted to be true. And that started, gosh, a little over three years ago, is when I went back to school, and now, as I mentioned, I've been seeing clients for, gosh, since December 21 still as a student. And then now I have a private practice. I also work for a community health operation and agency, and I made that choice because I want I didn't want to be in a situation where a client was that could ever I don't want to be in a situation where someone couldn't see me because they couldn't pay and so that's what community health is. It is a. Um, it is a very different environment than private practice. I do both. It is people, you know, court mandated, lot of alcohol and drug substance abuse issues, domestic violence, really, really intense challenges. And I love the work. Sometimes it's overwhelming, but it allows me to really contribute in the ways I've wanted to contribute to people who really desperately need it and may not have the means to pursue that otherwise.
 
</strong>Michael Hingson ** 55:37
Well, you certainly set your your mind and your goals on a on a lofty, although I don't think an impossible task, but given everything that you've done, it's probably reasonable to say you're going to, going to do a pretty good job of helping to to accomplish some of that, or at least make the world better because of it. And you know that's that's hard to argue with. I'm really impressed, and look forward to seeing how the progress goes. Tell me about the transformation collaborative you founded that you also have a couple of LLCs that you've created along the way. Yeah. So the transformation
 
<strong>Wallace Pond ** 56:16
collaborative that was also in that same period of time where I had asked that question, what do I want to be true in my life, versus just what's the next job? And it was a really interesting process. It was about nine months, 12 months, kind of a rotating group of people just kind of brainstorming, noodling on, you know, if we were going to build a consultancy from scratch based on what we know as professionals, based upon our experience, you know, engaging with consultants as as consumers of consultancy, what would it look like? And we came up with it was kind of two, it turned out, you know, through that process, the sort of two driving elements came out of that. One was, we probably have to reinvent the consultancy itself. Because one of the things that kept coming up in the in that brainstorming conversation stuff, was that, you know, the traditional, particularly, you know, the big consultancies, that traditional model is just woefully inadequate. Much of the time. It's overpriced, you know, it's it's superficial, it's on the outside. I won't go into details about all the things that are broken with it, but, but basically, you know what happens is an agency, you know, has a couple of meetings, you know, they put together a report, they throw it over the wall, they have a celebration dinner, they go on to the next client. You know, there's no sense of accountability. There's no role in execution. I'm not talking ever, just broadly. That's yeah, so we the first thing we decide is, you know, what, if we're going to do this, we're not going to do it that way. In fact, we refer to ourselves as embedded partners. We don't call ourselves consultants. Our goal is to, really, you know, to play a role in getting the client from A to B, you know, including actually providing labor, bandwidth, accountability, execution. So that's the first thing that was very different, and also different in terms of how we operate. I told you previously, before we were on the air, you know, we don't have non disclosure agreements with our partners. We don't have, you know, non competes. It's very different. We don't skim out the top, we don't take commissions, but none of that stuff. You know, it's a very different model. The second thing that we determined as part of that process was, you know, if we're going to bring, really bring value, and we're going to be doing what we want to do, you know, we want congruence between what we're doing what we want to do? It really can't be about incremental stuff. It can't be transactional. It can't be, you know, help with a computer program, or, you know, help with a compliance issue. There are lots of folks that do that, lots of agencies that do that. They do it really well, but if we were going to be embedded partners, and if we were going to be doing what we wanted to do, it had to be transformational. It had to be supporting organizations to reinvent themselves for the world they're in, not the one they were founded in. And so those two things came out of that process, and that's what the transformation collaborative. Transformation collaborative is. There's two main things we do. One is supporting organizations through some version of reinvention, transformation, innovation, and the other is leadership. You know, we. We take, we are pretty kind of harsh in our assessment of what we view as leadership deficiencies, even leadership crisis in many organizations today. And so we've developed a model for kind of the competencies and traits that we believe are required for leaders to be effective today, and more importantly, we've developed a program to support that, and we don't call it leadership development, because we feel like that's also not what this is. That's a buzzword. It's a buzzword, and I think it's also a little bit even tainted, because so much leadership development is about the wrong stuff. We refer to it as leadership discovery. And the way the program operates is we support leaders in discovering themselves, as people, as leaders, as identifying elements of of that skill set and traits that they can gravitate towards and really develop or not develop, but can really leverage. Let's use that word to be more effective. And you know, just give you just a really quick example. You know, where of the mind that leadership is rarely, rarely anymore about technical skills. It's rarely about, you know, a leader's own labor, all the stuff that's been traditional leadership stuff is just price of entry. Now, you know, if you aren't, you know, skilled with PNL, if you, you know, can't work well with a board, if you don't have basic management skills, then that's a very different problem. And you know, we see kind of the primary role of leaders today, in addition to facilitating change and transformation, is human capital. The idea being that everything else is a commodity financing, technology, you name it. That's all has a very short shelf life, shelf life, but as a leader, if you can develop powerful, powerful human capital in your organization, that's not a commodity, that's a deep competitive advantage, and it's about ensuring that Your organization is successful, because you make other people successful, yeah, not because you are an individual rock star with your technical skills or business savvy
 
</strong>Michael Hingson ** 1:02:48
interesting. One of the things that I used to do when I managed and led sales teams and people in companies is I always would say to them, you know, I hired you because I know you can do the job, but at least you sold me on the fact that you can do the job. Some people did a better job of selling and didn't necessarily be as successful as I would have liked, but that's okay, but, but my job isn't to boss you around. My job is to work with you to figure out how I can add value to make you more successful. And the people who got that and who were willing to work on that with me were successful, and we figured out what each other's skills were, and sometimes I taught them things that they didn't know. And went both ways, but we worked together and they were more successful. It's all about collaboration. Yeah,
 
<strong>Wallace Pond ** 1:03:41
it's collaboration. And, you know, in a big element, and the collaboration is part of that, in our view, in our view, just at the transmission collaborative, a big chunk of that human capital piece. It's not just, it's not just leveraging labor. In fact, the last thing, right, that's the last thing it is. What it's about is in you know, in fact, we, we like eschew terms like employees, labor, workforce, workers, because we feel like that commoditizes The people who can potentially bring value in the organization. Yeah, it's our belief that if leaders can engage the people in their organization as human beings, if they see the workforce as humanity, and that's and that's, you know, as simple as that is, you will not hear leadership development organizations say that. We'll say it that way, no. But if leaders can see people in their organization as humanity and can address. As such, and can see them as human beings who don't stop being human at the office door. It's not easy. It's hard to put on a spreadsheet. It's a long term proposition, but if an organization truly wants to be sustainable, if they truly want to outgrow or grow at a rate greater than the competition, it is not going to come from commodities like their next technology or even their access to capital. It's going to be do they have, do they have people in the organization that are fully engaged, that are committed to the organization because they feel valued and taken care of. That's, you know, again, it sounds very simple. That's not language you typically hear in a conversation like this, no,
 
</strong>Michael Hingson ** 1:05:59
and it's not necessarily easy to make happen, but if you do it and you learn how to do it, the more you do it, the easier it becomes. You know, I have heard many people say that they really love their job to the point where it's not a job anymore. It says it's a labor of love. It is what they love to do. And I think as a leader, part of my responsibility is to help people explore that opportunity with whatever they're doing, and the ones who truly discover that they love what they do will will do the very kinds of things that you're talking about.
 
<strong>Wallace Pond ** 1:06:41
Yeah, and you know, one of the things that kind of is frustrating to us, if not even confusing to us at the transformation collaborative, is the extent to which, I mean, again, sometimes we take kind of a harsh position, but the extent to which people should kind of know better are, are, you know, either just doing the wrong thing or clueless, yeah, you know. And one of the big organizations, one of the big consultancies that we still have a lot of faith in, is Gallup, and that's because they're, you know, they have such massive data sets, and they really get it in terms of the people piece. They really, really get it in terms of, you know, the human piece. And, you know, employee engagement detachment continues to decline, you know, from four years ago, they continue. The data is just in for 2023 you know, and they continue to feel lower levels of satisfaction and less connection to mission and purpose. And as a result, they are more and more disengaged. And that's just profoundly expensive to organizations, yeah, to have these huge payrolls of people that are disengaged and and they don't get it. And yeah, get it, yeah, and the data is there, right? And the and folks are are communicating what's not working for them. Yeah,
 
</strong>Michael Hingson ** 1:08:23
it's pretty straightforward, but people are listening Exactly,
 
<strong>Wallace Pond ** 1:08:26
yeah, and you know, people, they don't feel like they have authority in what's expected. Their managers are not giving them good feedback and coaching. You know, they might be managing time and resources, but they're not developing their people. No one asks anyone's opinion about contributing to goal setting or improvement or innovation. They don't feel like the organization gives a rat's ass about their well being, you know, their sense of purpose being part of a team, I said in a recent LinkedIn post just a few days ago. You know, this is not rocket science. I put it all caps, which I almost never do. This is not rocket science. And yet, there are so many leaders that just seem baffled by what's going on. And kind of, one of our goals at the at the transmission collaborative with our leadership Discovery Program, is to really, really get leaders over that hump, you know, and help them develop a completely different perspective. Now, you said it's not easy to do, and that's true, but it's not just because it's an it's a new approach, new skill set, right, new way of thinking, not just because, you know, organizational structures and compensation and culture doesn't necessarily support it, but it's also really hard because. Is, even if you're that kind of leader, that behavior is not traditionally rewarded for you as a leader, right? Like it, you know, it doesn't fit well into the you know, performance, you know, reports to the board and you know, on the fourth slide of the PowerPoint, it's, you know, it doesn't fit well into short term results. And so to do that as a leader, takes a tremendous amount of courage, and it's a really big risk, because you will be speaking a language that many people around you do not speak, that people you report to do not speak, and that has not been traditionally rewarded. So it's, it's, you're right. It is very hard to do for multiple reasons.
 
</strong>Michael Hingson ** 1:10:52
I hear you, you know what? We have been going almost 70 minutes, and I'm going to have to end because, because we have been going almost 70 minutes, yeah, but I think we should do another one of these.
 
<strong>Wallace Pond ** 1:11:06
I'd love to. In fact, I know that a whole bunch of the questions we kind of talked about before, I know we didn't even get
 
</strong>Michael Hingson ** 1:11:13
to, even get to so I would like to, yeah, I'm
 
<strong>Wallace Pond ** 1:11:16
totally fine. I love that. You know, these are the kinds of conversations I really, really enjoy Michael. I, you know, I don't think we do enough. You know, one of the things that I talked about, what I want to be true in my life, and what have I changed, and whatever, I dedicate a lot of time now to engagement, interactions, connections that I can't monetize, that, you know, that aren't about deliverables, that don't connect to some performance goal, but just are nourishing. Yeah, you know, just, and that's worth a lot, yeah? And I feel that's kind of what today's been. So I really appreciate that opportunity.
 
</strong>Michael Hingson ** 1:12:01
Well, if people want to reach out to you, maybe talk with you further, or consult or are use your your efforts and so on. How do they do that?
 
<strong>Wallace Pond ** 1:12:11
Yeah, so there's a couple ways to do that. If they want to go poke around on the transformation collaborative website, website, then they'll see a lot of stuff about, you know, research. We've done things, we've published trends, services. We provide both with transformation and leadership, discovery. They can just go to transformation, <a href="http://collaborative.net" rel="nofollow">collaborative.net</a>, it's all one word, transformation, <a href="http://collaborative.net" rel="nofollow">collaborative.net</a>, they can see the team, all the affiliates, just kind of poke around and see what's there. And they can reach out to us. There's a contact form, phone number, email, all that stuff. And that's the transmission collaborative piece. I also have a personal website where I do a lot of writing. That's where also the information is, for me as a counselor, as a mental health counselor is, and that's just Wallace K pond, all one word. Wallace K <a href="http://pond.com" rel="nofollow">pond.com</a> so either one of those places people can go and mess around, and if you want to reach out and talk to someone, fire away. And we'd be happy to talk to you,
 
</strong>Michael Hingson ** 1:13:16
cool. Well, I hope people will reach out. I definitely want to do another one of these, and we will. We will set that up forthwith. But I want to thank you again for being here, and I want to thank all of you for listening. This has been fun, which is the rule of unstoppable mindset, you got to have fun if we're going to do it. And and I think Wallace and I have had fun, and I hope you had fun listening to us. If you'd like to reach out to me, I would sure appreciate it. One thing I'll ask is please give us a five star rating wherever you're listening. We love those ratings, especially when they're five stars. And we'd also just love to hear any thoughts that you have about today. You can reach out to me. At Michael M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, I b, <a href="http://e.com" rel="nofollow">e.com</a>, or go to my podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O N. Love to hear from you. If you know anyone who ought to be a guest on unstoppable mindset, I would appreciate hearing about that. And Wallace, of course, you as well. If you know other people that we ought to have on then I really would love your your help in finding them. But I want to thank you all again for being here and being a part of our podcast today and Wallace one last time, thank you very much for being here.
 
<strong>Wallace Pond ** 1:14:37
You're more than welcome. Thank you so much, Michael. I've enjoyed it, and look forward to doing it again.
 
</strong>Michael Hingson ** 1:14:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformation Collaborative Expert with Dr. Wallace Pond</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/560c26f6-254b-45a4-9623-306d9e869eea.mp3?source=rss&amp;ext=asset.mp3" length="110647036" type="audio/mpeg" />
<itunes:episode>263</itunes:episode>
</item>
<item><title>Episode 262 – Unstoppable Nonprofit Leader with Chris Blum</title>
<guid isPermaLink="false">https://pinecast.com/guid/445be24b-3b66-4a30-897a-dc3fa63481aa</guid>
<pubDate>Fri, 30 Aug 2024 11:00:02 -0000</pubDate>

<itunes:duration>01:12:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9bd814cd-3236-45c5-bcb0-5bead748c031/UM262-Chris_Blum-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Chris Blum is the executive director of the Heartland Cancer Foundation in Lincoln Nebraska. Chris joined the foundation after a 25-year career as a professional in the Boy Scouts organization and then working three years for the Nebraska Safety Council. Chris tells us that he is strictly Nebraska born and bred.
 
During his time as a Boy Scout professional, he did work elsewhere, but all roads eventually brought him back to Lincoln. He left scouting when the organization wanted him to move elsewhere to assume another position.
 
It was fun speaking with a nonprofit expert and professional. We talked about a number of issues faced by the not-for-profit world, and we even talked about the differences between for profit sales and not for profit fundraising.
 
Chris brings lots of insights to our conversation. For this being his first podcast appearance, he did quite well, and I think you will like what he had to say. At the end, of course, he gave information about how people can support the Heartland Cancer Foundation.
 
<strong>About the Guest:</strong>
 
Chris Blum joined the Heartland Cancer Foundation in August of 2022.  Chris has 30 years of non-profit leadership experience.  He has spent his career making every team better and every company or organization more efficient and more profitable.  Chris is skilled at recruiting people with talents and skills which compliment his to make the organization stronger.  Here in Nebraska, he has served as the Business Development Manager for the Nebraska Safety Council, the Chief Philanthropy Officer for the Nebraska Children’s Home Society, and the Scout Executive/CEO for the Cornhusker Council, Boy Scouts of America.  He served in a variety of positions during a 25-year Boy Scout career with assignments in South Dakota, Minnesota, Michigan, Ohio, and Texas.  Chris has a bachelor’s degree in public relations from Northwest Missouri State University.
 
Chris provides strategic and professional leadership for all development and operational efforts of the HCF. He works with volunteers and other stakeholders to prospect, cultivate, and solicit support for growing HCF programs by leveraging all available resources.  Chris’ professional goals are to develop long-term relationships with donors, friends, and community partners by deeply engaging them to realize their charitable goals and maximize their gifts of time, talent, and treasure to HCF.  Chris and his wife Lori are Nebraska natives (Omaha and Wahoo), they have a son, CJ, who attends Mickle Middle School.  Chris have been active in Rotary, and as a Cub Scout Den Leader, and currently coaches Junior High Cross Country and Track for St. John’s Catholic School.
 
 
<strong>Ways to connect with Chris:</strong>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=d94fe9ca05&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=d94fe9ca05&amp;amp;e=9ea37134d3</a>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=01db9189e7&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=01db9189e7&amp;amp;e=9ea37134d3</a>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=c4ffa1a2af&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=c4ffa1a2af&amp;amp;e=9ea37134d3</a>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=1a81f3f0cb&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=1a81f3f0cb&amp;amp;e=9ea37134d3</a>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=0112187c95&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=0112187c95&amp;amp;e=9ea37134d3</a>
 
<a href="https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;id=60e930e34a&amp;e=9ea37134d3" rel="nofollow">https://heartlandcancerfoundation.us18.list-manage.com/track/click?u=cfbc6e1709361a145ed40d367&amp;amp;id=60e930e34a&amp;amp;e=9ea37134d3</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi and welcome wherever you happen to be to unstoppable mindset, where inclusion, diversity and the unexpected meet. Unexpected is always fun, and it's what we mostly do on unstoppable mindset. But I'm really glad you're here, and I want to welcome our guest today, Chris Blum, who is the Executive Director of the heartland Cancer Foundation. He's going to tell us about that and a lot of other stuff. And I know, Chris, you had a long stint in doing things in the boy scouts, and having been in scouting and and risen to the rank of Eagle with vigil in the Order of the Arrow, I'm very familiar with scouting as well, so we've got lots to talk about, and I want to welcome you and to unstoppable mindset and again, thank you for being
 
<strong>Chris Blum ** 02:02
here. Yeah, Michael, thanks for having me. So it's pleasure.
 
</strong>Michael Hingson ** 02:07
This is Chris's first podcast, so we'll try to be nice, but thanks for doing this. Why don't we start by maybe talking about the early Chris, growing up and all that, and kind of what, what, what drove you, what you learned, and anything else that you want to tell us about the earlier Chris
 
<strong>Chris Blum ** 02:28
Sure. Well, hey, I'm Midwest boy. I grew up in Omaha Nebraska. Council Bluffs, Iowa. If you know anything about Omaha Nebraska, you're familiar with the College World Series, so yeah, I was Yeah. Grew up average milk. Middle class family. Have two parents, one sister, two dogs. You know, lived in Omaha for seven years, and then both my parents were working in Council Bluffs Iowa, so we moved across the river and actually moved to the country because living on a gravel road went from city streets with sidewalks and a park right across the street to to a gravel road with eight houses on it and ended up going to high school at Council Bluffs Lewis Central. Played golf and ran cross country. Was very active in our East Side Christian Church and and I went to Northwest Missouri State University in Maryville, Missouri, thought I thought I wanted a career in broadcasting, so I did some work on the radio station and the TV station there in at school. Thought maybe I wanted to go into sports management. So my first job out of college was with a summer collegiate baseball team in St Joseph Missouri, the St Joseph Cardinals had a lot of fun working in a minor league baseball setting, but couldn't make any money, and didn't like spending my whole summer at the ballpark because I didn't get a chance to play Golf or do a lot of other things, and then an opportunity presented itself to go to work for the Boy Scouts of America in Sioux Falls, South Dakota. And having grown up in scouting, I thought, hey, this might be something that I'd be good at, and that that career lasted 25 years, took me to from South Dakota to Minnesota, Michigan, Ohio, Texas, and then back here to Lincoln, Nebraska, my wife's Nebraska native from Wahoo, and I'm from, as I mentioned earlier, Omaha, so we're. Like, hey, this is a great opportunity to come back home. All of our family is between Council, bluffs, wahoo and Lincoln. So we had, we've got 15 nieces and nephews. I think we got 15. I might be off on the count, but thought it'd be a good opportunity to put down some roots and stop moving all over the country and and then that has led me to to the heartland Cancer Foundation.
 
</strong>Michael Hingson ** 05:32
So when did you leave the scouts? From a professional standpoint,
 
<strong>Chris Blum ** 05:38
left the scouts in 2019 February, 2019 and then had a spent a couple years at The Nebraska Safety Council here in Lincoln, doing some business development and some marketing, helping them as a nonprofit work to keep keep the workers safe through OSHA trainings, we also had some driver ed programs for teaching teenagers how to drive safely and effectively. And then we also had a wellness component to make sure that the the employees of of our companies, you know whether they be manufacturing or in the desk, the office employees making sure that they're taking care of themselves, physically and mentally. You know little things like drinking enough water, getting up and stretching every few hours, having a stand up desk so that you, you don't spend eight hours a day sitting you and yeah. And had two years there, and then an opportunity to present itself, to come, come work for the Heartland Cancer Foundation. And so in in August of 2022, I came on board with the with the heartland Cancer Foundation. So
 
</strong>Michael Hingson ** 07:04
being with the scouts for 25 years, what prompted you to leave and go elsewhere?
 
<strong>Chris Blum ** 07:12
The biggest, the biggest thing was that they were asking me to move again. Oh, I, I had. They're no fun. Yes, set up roots here in Lincoln early on in my career. When you're single, it's easy to move every three or four years, even when you're newly married and you and your spouse don't have kids, it's Hey, it's kind of fun, a new adventure. But then when you realize your spouse has to give up her career and start all over and and you realize that the the raise that you got gets wiped out because your household income gets cut in half, and then you got to start all over with, you know, finding finding a gym to go to, Finding the grocery store, you know, meeting the neighbors finding, you know, the new house that you just moved into. Where's, where's the water shut off, where's the, you know, where's all the stuff I was used to, yeah. And so we had made the decision when we had moved to Lincoln, was that if, if we decided that the Boy Scouts wasn't going to work out for us. Could we stay in Lincoln? And again, we were around family. We had started to put down roots. My son had just started, you know, was into school and like, Look, I'm not uprooting all of this. And decided, you know, there's, there's an opportunity to do, do other things that I can do, and be very successful professionally and personally. And chose to, chose to leave the Boy Scouts.
 
</strong>Michael Hingson ** 08:58
Do you still have family in Omaha, Yes, yep, and that's not very far away.
 
<strong>Chris Blum ** 09:04
Nope. My mom and sister live actually in Council Bluffs. I've got an aunt that lives in Bellevue, which is a suburb of Omaha. And then my wife's got brothers and sisters, and I'll miss that. Count up, she's got seven brothers and sisters in Wahoo and and Lincoln. So we're all we're all right here. So, yeah, it's,
 
</strong>Michael Hingson ** 09:33
it is it is tough to move. And I know my wife passed away in November of 2022, and people started asking me after she passed, well, are you going to move because you've got that big house? And as as I love to say to people, first of all, moving is incredibly stressful, especially when you've been somewhere for a while. But. For me, I pay under 200 I pay under $2,000 a month for principal, interest, tax and insurance. Why would I move? It'd be costing me any a bunch more money to move anywhere. So sure. And the house is seven years old, so it's built to all the codes and solar and all that. So there's a lot to be said for being content with where you are. So I'm with you. I know that I've spent time in Lincoln and worked with the Department of Rehabilitation back there and then across the state somewhat. I have a former geometry teacher, Dick herbalsheimer, who was my sophomore geometry teacher. He now lives in Sydney, Nebraska. He kind of always wanted to move back there, even though he was teaching out in Palmdale, but we visited him. He is, what, 87 this year, and we always discuss the fact that he's older than I am, and he keeps telling me, I'm catching up. And I said, Nope, you're always going to be seven years ahead of me. I'm not going to worry about it, or not seven years you're going to be 14 years ahead of me, and I'm not catching up. Sure, that's kind of fun. But I like, I like Nebraska. It's a lot of fun to be there and so on. Well, you and it's interesting to hear what you say about the Safety Council. I haven't spoken at any State Safety Council meetings, but I've spoken at safety and emergency preparedness organization conventions, and had a lot of fun doing it, and really appreciate some of the kinds of things that you're talking about and what you're trying to teach people to do. Because, yeah, if you just sit all day, every day, and in an office at a desk, that's not good for anybody,
 
11:46
correct? Well, so
 
<strong>Michael Hingson ** 11:49
you, you, you went to the Nebraska well, to the heartland Cancer Foundation. Tell me about the foundation, if you would
 
</strong>Chris Blum ** 11:58
sure. So the the heartland Cancer Foundation was founded in 2008 by a local group of cancer doctors who, as they were helping their patients and treating their patients, they they saw a need to help them with their their basic expenses, their their car payments, their mortgage, their utilities, and then the the travel expenses to and from treatment. You know, those are, those are expenses that when you get a cancer diagnosis, they don't, they don't stop. You know, they wanted to do something locally for the local patients. You know, raising money for the national organizations for research is is important, but when you're going through treatment and struggling to figure out how to pay your bills, you don't really care about cancer research and funding that leaves the state. So these doctors put together this foundation, and over the past few years, they've just steadily grown it through some special events. We currently provide grants of $750 to cancer patients in Nebraska. You've got to be a resident of Nebraska, you have to be in active treatment, and you have to qualify financially. What we our requirements are, we take the federal poverty guidelines, and we times that by four, and the application process is pretty easy. It's online, or we can actually, we can actually mail a paper copy to a person working with their nurse practitioner or their social worker, the medical staff that they work with they get it filled out. Our turnaround time is about a about a day or two, depending on how, how quick our program director reads it and then, and then we we approve the grant. The The nice thing that I think we offer is we actually pay the bills directly to the mortgage company or the car company or the utility company for the for the patient, so that takes that burden off of them, or their family who's ever might be helping them out throughout the the whole process, if they, if the patient says, Hey, I my biggest need of those four categories is travel expenses to and from treatment, then we will, we'll mail them gas cards to that they can use for their. For their trips. Nebraska, being mostly rural, you know, a lot of our folks are driving outside of Lincoln, you know, 45 minutes an hour into Lincoln for treatment, or if they're in one of our outstanding community towns that we serve, whether it be Beatrice or Grand Island or Hastings, you know, they're, they could be driving, you know, 1520 minutes, you know. And the gas prices the last few years have kind of skyrocketed. So that's been our, our biggest need in the past couple years, to ensure that folks have, have the, have the travel expenses. And again, we we pride ourselves on immediate and practical financial assistance for for local cancer patients. So like I said, as long as you live in in Nebraska and you're in active treatment, you you're eligible, and we've been blessed that we've never turned down a request. So we're, it's something we're we're planning on continuing to a streak with. We hope we'll. We plan on continuing.
 
<strong>Michael Hingson ** 16:16
Are the grants one time grants? Or can people receive more than one? Or how does that work?
 
</strong>Chris Blum ** 16:20
They can, they can receive one every 12 months. Ah, okay, so, yeah, unfortunately, cancer doesn't usually get fixed in a year, no. So we, we offer, you know, after that 12 month cycle, they can, they can reapply. We also collaborate with other other foundations here in Nebraska, the Hope Foundation, the Grace Foundation, and angels among us is another one where we our patients can help. You know, if they get grants from them, we actually encourage that. We don't, we don't disqualify them because they get grants from somebody else. So, you know, we and we share that. We share those resources with our on our website. Hey, here's some other other areas of needs. Because as as great as the needs are for for cancer patients, our mission that we've stuck to is these are our four categories that we fund, and we'll give you money for their for these four if you need help outside of those four categories, here's some here are some people that you you should reach out to.
 
<strong>Michael Hingson ** 17:37
Are there similar organizations in other states,
 
</strong>Chris Blum ** 17:42
that is a very good question. I want to say yes, but I I don't know that for sure. I would. I have to believe that there are. I That's probably a something I need to be more aware of. But like I said, most of the stuff we have done has been all in Nebraska, so we are very familiar with the foundations in Nebraska that help. Again, the great thing about Google is we could probably, I could probably Google it more talented to be able to do this while I'm while I'm talking to you, but I don't want to mess mess that up and hit the wrong button and get cut off from the podcast here.
 
<strong>Michael Hingson ** 18:29
I know, I know what you're saying. We
 
</strong>Chris Blum ** 18:31
can probably Google and like I said, I'm sure there are groups
 
<strong>Michael Hingson ** 18:38
in other states well, and there are a lot of different organizations in Nebraska, as you say, what sets the HCF apart? What makes you unique and what you do? What
 
</strong>Chris Blum ** 18:50
makes us unique is that we provide the immediate, practical assistance, and it's, it's a quick turnaround time, you know, you're not, you're not applying, and then waiting, you know, you you apply and say, Hey, I need my mortgage paid for. We agree. We start, we start covering that mortgage. You know, that mortgage payment, you know, and and most of our, most of our clients at mortgage payments somewhere between one and three months. And so if we can take that burden off of an individual for that that amount of time, and they can spend now that that one to three months just focusing on healing and not having to worry about, how am I going to pay pay the mortgage this month? You know, we're we have a local, a local board of 12 members. So all our decisions are are made here in Lincoln. We're not we're not having to call somebody in in Dallas. We're not having to call somebody in New York. You know, if, if we have a, if we have something we need to do, we we talk to the board and we. Make a decision. Most of our, majority of our funding, is all raised here in Nebraska. And we do get several, several 1000s of dollars of support from the pharmaceutical companies through some educational programs that we run and why those dollars aren't headquartered here in Nebraska. They all have local, local representatives that live and work here in in Omaha or Lincoln, and that, you know, we're, we're we're based local. We serve local, you know, and our staff all lives here. Fact, our one, our one staff member who works part time for us, she worked at the Beatrice hospital for a time in the intake office. So she she was involved with the patients on a daily basis before she came to workforce. So, yeah, that's, I think that's what makes us unique. And again, we were, we were started by local doctors helping helping local patients. Several of those doctors are still involved. Several other spouses are still involved in our our impact. Guild, um, so I think that's a long winded question. Answer to your to your short question. Michael, sorry about that.
 
<strong>Michael Hingson ** 21:27
That's fair. So I'm curious you, you said something that at least prompts a question. So you get funding from some outside sources like pharmaceutical companies and so on. Do they ever try to restrict their funds, or is that part of the message that you send is you can't do that? Yeah,
 
</strong>Chris Blum ** 21:46
that's, that's part of our message is that, you know, we, they can't really restrict the the funds. And if they ask to to restrict the funds, we we just say that we're we can't accept them. So again, the four things that we support are mortgage payment, car payment, utilities and then travel expenses. So that's what we ask them to to support. And it's great that you the most of the companies again, because I'm dealing with local reps, they understand what we're doing. And then we can, we can just work, work through there. Well,
 
<strong>Michael Hingson ** 22:35
you've spent most, well, pretty much all, of your professional life in the nonprofit world, which, generally speaking, certainly from a financial standpoint, doesn't pay as much as working a lot of times in the corporate world, but you've been very successful at being a leader and building teams and so on. What? What makes you stay in the the nonprofit sector as opposed to going elsewhere.
 
</strong>Chris Blum ** 23:01
Oh, good question. I think part of it is in my Gallup strengths. You know, realized I'm a very mission driven individual, a lot of times working in the boy scouts. It, it gave me the the ability to act and operate like an entrepreneur, without the risk I didn't have. You know, there was, there was always a there was always an umbrella there. And so I like the flexibility. I like being able to to help folks. I've never really been a nine to five or so. There's a lot of times meetings, meetings and activities outside of the workday. It's a, it's more of a, it's more of a calling and being able to being able to help folks, is and give back. I think that's why I spent a lot of time with the Boy Scouts, is I knew what it did for me as a kid, and I thought, if I could this, this is my way to help, help give back. Was it the best camper, the best knot tire? I like camping, but I prefer a Marriott, yeah. And so I figured if I could help, you know, raise the money and handle stuff on the back end of things, that that would be something that would be my way of paying it, paying it back or paying it forward.
 
<strong>Michael Hingson ** 24:43
I hear you, I, I, I didn't mind going camping. I enjoyed it, but at the same time, it was always a whole lot more fun to stay indoors, as I learned a whole lot later in life. So there's, there's a lot to be said for hotels, but at the. Same time, I never regret the knowledge and all the information that I learned in my years as a scout, including camping and learning how to function in those kinds of environments, whether I choose to do it or not, having the knowledge is also a very helpful thing to to be able to tie yourself to Yes, and so I don't mind it a bit. How what? What caused you to start being a professional Scouter? What was it just a job that came up? Or how did that work out?
 
</strong>Chris Blum ** 25:38
Oh, so, yeah, that's an interesting story.
 
<strong>Michael Hingson ** 25:43
Love stories.
 
</strong>Chris Blum ** 25:45
When I left the so I was working in minor league baseball, as I mentioned earlier, and the season was over. September. I was actually working with the Wichita wranglers double a team in Wichita, Kansas. Season was over early September, and they said, Hey, we love you. We want you to work for us, the internship to be a full time job, but it's not going to start till January. Well, it's September. I, I got a car payment. I, you know, I got, you know, rent. I need to eat. I can't not work for four months. So I moved back to Council Bluffs, Iowa, and I answered an ad in the Omaha World Herald marketing and fundraising professional. Or maybe it was a, I think it was a marketing, public relations and fundraising professional position. Okay, so I go to the address on the paper back in those days, you didn't Google it. You Oh, the address. Okay, get out the road,
 
<strong>Michael Hingson ** 26:53
get the Thomas brothers map out. Yeah, and
 
</strong>Chris Blum ** 26:57
I showed up at the Boy Scout office. I'm like, Okay, this, this is odd. I didn't know that there was a professional side of scouting, and so I sat down, I interviewed and and they were telling me, you know, here's what you do. You you talk to people, you get a you recruit kids. You gotta raise money. I'm like, oh, that's kind of like sales, sales in minor league baseball, working in the stadium operations department, on putting on camperies, and they're like, Yeah, and you, you're not going to deal too much with kids, you know, you're not, you're not a scout master or a cub, cub scout master or a den leader. You're handling the business side of scouting. Okay, that makes sense. And so I I interviewed in Omaha. And boy scouts have a National Personnel System, so So I was in their system. Omaha didn't have a job. They didn't, they didn't select me for a job. But I got a call from the scout executive in Sioux Falls, South Dakota. The Scout executive is, would be the CEO of the local council or the local franchise. And I talked to him, he's like, Well, I've got a job for you. I need you to come up here and interview and say, Okay, I really, really don't want to drive three hours for an interview unless you're going to give me the job. And he said, Well, I can't enter. I can't give you the job without interviewing. Yeah. I said, Well, we've got a phone. Let's just interview here. And, and we bantered back and forth, and he's finally just said, Well, you just drive up here and take the interview so I can give you the job. Oh, there you go. So drove up and we talked and and he was telling me, he's like, now you're going to, you're, you're going to work 50 to 60 hours a week. Okay, well, that's a lot less than I worked in baseball. So alright. He's like, you're not going to make, make very much money. I I can only pay you $23,000 I'm like, well, that's, that's, you know, 1012, grand more than I made with the baseball team. So where do I sign? And he's like, Well, you're, you're going to cover 11 counties in South Dakota, so there's a lot of driving time. Okay, well, I've driven all over Oklahoma, Missouri, Kansas, Iowa,
 
<strong>Michael Hingson ** 29:18
and I came here, didn't I? Yeah, I'm like,
 
</strong>Chris Blum ** 29:23
Okay, where do, where do I sign? And so I actually had relatives in my I had a aunt and uncle, great aunt and uncle that lived in winter South Dakota, which was going to be one of my, one of my communities that I would be in charge of. So, you know, I'm like, this is like, a no brainer. I think, you know, the good Lord's looking out for me. You know, go going from not having any job to getting a new job with a car and and a raise and benefits and and so, and I ended up working out of my house. So I had a I had an old desk that I, you know, fact, it wasn't even a desk before I got a desk. I had a two saw saw horses and and an old piece of plywood that I used as my desk because I I remembered reading something that Sam Walton, that's how his desk started. Well, if it's good enough for Sam Walton that it worked for me, and the price was right. I, you know, everything was free. So, so I started working for the Boy Scouts, and really, really enjoyed it. My first summer, I was in in charge of a traveling Cub Scout day camp. So we traveled and put on, kind of like a carnival event in all the communities in South Dakota and Minnesota, and I got paid to run around and shoot BB guns and bows and arrows, run around in shorts and a T shirt and, you know? And I'm like, wow, this is pretty fun. And so it never really felt like a job. I found my two, two good things I was really strong at in in scouting, was I was running good at running camps, making sure kids got signed up. Camps were full, they had a good time, and that we turned a profit. And I was really good at raising money. And realized, if you run camps for the Boy Scouts, it's kind of like being in minor league baseball. Your summers, you don't get a lot of time to do anything but, but work and be at
 
<strong>Michael Hingson ** 31:28
camp. How tough?
 
</strong>Chris Blum ** 31:29
If you raise money, you're always going to have a job. And a lot of times your summers are off, so or you're, you're spending your summers with donors, playing golf, or, you know, going to a ball game or, you know, and so my my skill set translated, you know, Boy Scout councils needed somebody that could relate to donors, raise money, work with marketing and project management. And so my career track with the Boy Scouts, took the the fundraising track and and the development track and and continued to sharpen that skill set, and ended up working for the Boy Scout foundation in Dallas, traveling around the country, working With Boy Scout councils and their and their donors to help figure out how to how to secure gifts of $100,000 to 5 million, and really understanding how to match the donors. Donors passion with the local council's vision, you know, to make sure that you know the donor wanted to give a give money to build a swimming pool, but the council needed a new dining hall, so let's not put a new swimming pool in. Let's figure out how to, how to make a new dining hall work, or find out, you know, does the does the donor really want to do a swimming pool? Or they just thought it was a neat idea, yeah. And so that was, that was kind of how it worked. And I, again, they, they needed local council leadership here in Lincoln as a CEO, and the powers to be at the Boy Scouts thought I'd be a good candidate. So I came here to to Lincoln to interview and and was selected to serve as the scout executive. And, like I said, did that for four years and and enjoyed it, but it when it got to the time that, hey, it's time for you to look at a new job somewhere else, and we want you to start over somewhere else. I think the options they gave me were Pennsylvania and Montana, and they said, why those sound great? Could have come 10 years ago. It would have been a lot easier for me to say, yeah, yeah. So yeah. That's how the kind of the Boy Scout, Boy Scout story started and
 
<strong>Michael Hingson ** 33:55
you you equated or mentioned early on about the fact that what they were asking you to do with the Boy Scouts was really like sales and so on. Tell me what, what do you think the differences are? Or really, are there differences between sales and what, what people do in traditional kinds of selling of things and fundraising? And I'll and I'll tell you why I asked the question, because my belief is that they're really the same thing. Obviously, there's a little bit more of a mission component to fundraising than sales, but really are they all that different?
 
</strong>Chris Blum ** 34:36
Oh, that's a that's a good question. In fact, one of my, one of my really good friends from my time living in Michigan. Matt Stevens is a professional sales coach with Jerry Weinberg and Associates. He's a Sandler assistant guy and and disciple and very talented and very good. There are a lot of a lot of similarities. I. Um, I, my, my viewpoint is that sales is more of a science fundraising, fundraising is more of an art, but they do intertwine. Yeah, the thing about really good sales people and the representative is both of them. It comes down to relationships, yeah, but with sales, the the best ones are the ones that are disciplined. They they know every day. I'm I'm going to make certain amount of calls, I'm going to talk to a certain amount of people, I'm going to meet with a certain amount of people, and then, and they've got that system in place where there's a follow up, okay, you need to, you need to follow back up this conversation. And so sales, in sales, it's about finding the pain point and getting at what the prospect really needs, and for them to tell you what they really need.
 
<strong>Michael Hingson ** 36:04
That's, of course, the real issue is that they need to tell you what they need. And, you know, I I really find that there is a science and an art to sales, because I think the best salespeople are really teachers, they're counselors, and most people don't get that. But I think that's as true for people in the fundraising world. Yeah, there are some differences, but, but I think there, there are, as you said, a lot of similarities, and I think that all too often we miss that and and the best fundraisers and the best salespeople are people who really can dig down and understand or or learn to understand what drives their customer or their donor?
 
</strong>Chris Blum ** 36:51
Yes, I agree. And in fundraising, a lot of times, in fundraising, I know early on, it was very transactional. Hey, I've got this golf tournament I'd like you to buy Forza or, you know, we're doing this fundraiser for this, this trinket or or recognition piece. You know, as I, as I grew up and went to work for the foundation, I really learned more about listening, you know, finding out what the donor, you know, asking them to tell their story. Why are, you know, tell me why you why you're involved in scouting. And once they start telling that story, then you start picking up, you know, bits and pieces. The other thing, I think, was fundraising, is if you can take two people and visit with the donor, you increase your odds of success, because you are going to hear something that the other person won't, and you can actually better strategize. And then a colleague of mine that I worked with at the foundation, he told me, he said, if, if you want somebody's opinion, you ask for their money. If you want somebody's money, you ask for their opinion. And it, it sunk in with me that. Well, yeah, if you, if you ask them what they think and how, you know how, how they think something should work. Or you show them the campaign brochure and, like, give me your thoughts on this, they'll lead you down the path. So similar to to salesman, and I know my friend Matt, he drives me crazy because he's always asking he, he always asks me questions. Or, you know, we go out to eat somewhere, we meet somebody, and, you know, 20 questions later, Matt's still having a conversation with a guy. And I'm like, dude, let's go. But he's, he's got that down. He, he asked, you know, fact Sandler, I've got it here on my desk that I think I got from him in one of his trainings. I I snuck was questions that you should, you know, and so, so, yeah, I think it's, they're very much related. And I think, you know, I've learned, you know, I'm, I've brought the sales discipline to the fundraising, and then I've and then some of the again, asking the questions and not not being, not being so much in a rush. I think that's part of the challenges with fundraisers and nonprofits as we are so into I got to get this money, I got to get this sponsorship for this, for this event, or our year end budget. We, you know, we got to get these year end gifts in. And we don't really, you know, we don't really stop and and and take a donor to coffee and just say, hey, thank you. Thanks for what you do for us. Yeah, why do you do what you do for us? And, once we start having those conversations, and we listen and we and we don't listen to and we're not sitting there thinking about what we're going to say next, that's where, you know, the magic happens. That's where the the sale, the. Or you know, you know. And sometimes I think, you know sales, you're selling a product, and we think that that customer needs that product. Well, do we know if we had asked the issue, right, if they need it? And sometimes they don't even know they need it. And and and I've, I sit on that end all the time, I get emails, hey, we can help you raise more money at this event. You know? We can help you with a bigger with a better CRM and, like, no, no, no, you know. And so, yeah, it I think again. Like I said, I've learned a lot from some of the my good friends that are salespeople and very successful. It's about the discipline. Put it in your calendar, you know. And I've actually been on, I was a sale Salesforce disciple for a few years at the foundation, and that was, to me, that was just too rigid, because, like, well, you met with, you met with Bill Smith three weeks ago. Proposal needs to be completed today, and sent like, Well, no, he's he's not ready. Yeah, you know. And so it felt like I was always managing, managing the tasks of the sales force, but, but understood why they were doing it, tickling it. Okay? It forced me to look okay, well, why isn't bill ready? Oh, because I haven't, I haven't found why. Or I haven't, you know, it's been three weeks since I've talked to him. So, yeah,
 
<strong>Michael Hingson ** 41:30
there are, there are definite challenges. It's, it is true that that ultimately, you've got to really have the opportunity to step back and look at what the customer wants, or the donor wants, who is, in a sense, the customer. I know the Sandler system is often about pain. You know, well, what pain are you feeling as the person that we're trying to sell to? And can I figure out your pain? And that works sometimes and sometimes it doesn't, but it isn't any different in fundraiser fundraising, the The difference is that you probably don't call it pain. You call it more an issue of what drives me to want to give to this organization or that organization, or what what influenced me to even come there? And it amounts to the same thing, but we we tend to still put things in such rigid terms that we ultimately don't get back down to what is the what is the customer, the donor, or, in your case, the foundation, really need, and then you map a strategy accordingly.
 
</strong>Chris Blum ** 42:42
Yeah, and it's, it's really, again, goes back to, you know, I think sometimes in the fundraising world the nonprofit, we think we know why somebody, oh, they, they support us because they come to our golf term, okay, well, do you know why? You know. And a lot of times when you sit and ask, Why can't? Because, you know, definitely on the foundation, well, you know, Dr green asked me to to play in his Foursome, or Dr Nate Green was, was my wife's oncologist. Yeah, I was just gonna say, you know, Dr Dunder is my neighbor. You know, those are the, those are the type of things you know that you know, in my, my year and a half I've been here, I've been finding out, you know, you know, there's a ton of golf tournaments. Why do you, why do you come to our golf tournament? Well, my, my spouse, was a patient, or, you know, the foundation helped my, my uncle, or, you know, and so it's, it's finding that, and, and then the, you know, the question that I think we, we don't ask enough in the nonprofit, is, well, we, if we didn't do the golf tournament, would you still support the organization? You know, do you? Would you still support the mission? Because, from my standpoint, I would love to have somebody just write me the sponsor check, yeah, and not have to worry about, you know, paying for a golf course, and we're paying for, you know, if you put on a gala and you got to, you got to pay for the food, you got to pay for the venue. If we didn't have the gala, would you still write the check, you know? And a lot of times I get it the corporate money. It's easier to to be tied to, to an event because they they work at Mark, they look at it as a marketing or a public, public thing. But I think just again, having that conversation so that, you know, well, they're coming, this is why they're coming to the golf term. This is why they're coming to the Mardi Gras Gala, you know. And again, the challenge with with with nonprofits is that we, a lot of us, do a lot of non special events, and having having a lot of special events. But you know, you're not going to get the same sponsors back every year because the dates not going to align, or the person who wrote the check for that company got promoted or left the company and the new person isn't familiar with you. So I think again, that's a that's a question in the nonprofit world, we we need to ask, but a lot of times we're afraid of asking that, would you write us the check without coming to all the events, or if, if that's the why you're coming, or why you're writing the check is because the event that's that's also important to know, because then you know they're not coming if they're if we don't have this event. And I would guess that most, most supporters of your organization in the event, that's not why they're they're coming but,
 
<strong>Michael Hingson ** 45:49
but they do love the personal contact, yes,
 
</strong>Chris Blum ** 45:51
yes. And then they love to see the the stuff you know, the the program in action. And they, they like the personal contact and, but yeah, the the special events are very, very time, time intensive to to put on and, and so, yeah, it would be be much easier if we could just have somebody, you know, give the gift, because they support us and come back, you know, you know, come back next time. I can help so
 
<strong>Michael Hingson ** 46:28
and maybe if they start out coming because of the events and so on, as given the way you operate, as you gain more of a personal relationship with them, you may find that you can guide some of them away from just needing to come to the event to support the organization, and it may mean that you can get them to the point where they'll be a larger donor because you do the event, but also just because they they buy into what you're doing, And you're able to educate them about that? Yeah,
 
</strong>Chris Blum ** 47:02
absolutely. That's, that's where the magic happens is, is after the event, you know, how, how do you follow up? You know, is a thank you, a personal visit, you know, finding out, Hey, why? Why were you there? And, yeah, and we've, you know, we've, we've had some success here at the Foundation with that. We've got. We've got a couple donors. Yeah, they've, they've come to one or two of our events, but yet they, they call us towards the end of end of the year every year, like, hey, what else? What else can we help you with? And sometimes I don't even have to answer, like, we're sending you the check. Use it how you need it. So there you go. And I think a lot of the successful nonprofits around the around the country that they do the exact same thing. It's just with most nonprofits, you're always trying to put 10 pounds of potatoes in a five pound bag, and you literally could work 24/7, and and still be behind. And that's probably the same way in the corporate world. I'm fact, I'm sure it is, you know, and I had a, I had a friend a long time ago. He said, Yeah, faster planes and shorter runways, and that was back in 1993 so could almost say we've got supersonic planes and no runways now, so just how fast things move? The problem with
 
<strong>Michael Hingson ** 48:27
all that, though, is that it's not the planes and the runways, it's the roads getting to the airport that tend to slow you down a lot, right? I was reading an article a couple weeks ago all about how efficient, more efficiently. We have become an R with air travel and so on directly, but it's all the things leading up to it that take a lot longer than it used to, and it adds so much more stress in our lives, and that doesn't help either. But you know, with what you're doing, anyone who understands nonprofits and understands the mission of an organization, and buys into it, knows full well the value and the joy in a lot of ways that you get from doing what you do, and the joy of accomplishing a task, and that's probably a little bit different than what happens in a lot of sales environments, although, I would say for me, when I was selling computer products, and I would spend a lot of time talking with prospects about what they want, what they need, And and also making sure that my product was the one that would do what they need. And I had never had qualms about saying, you know, our product's not going to work for you, and here's why. And that always eventually was a very positive thing, because they would call me back at some point. Say, because of everything you taught us, we've got another project, and we know your product will do exactly what we want. So just tell us how much it is. We're not even going to put it out to bid. But that, again, is all in the relationship. And the joy of knowing that you helped someone really solve a problem is super so it is true that it translates into sales, but you got to look for that opportunity, and you got to look for that joy in your own life and what you do. And I think it is emphasized a lot less than looking at and understanding the mission of a nonprofit.
 
</strong>Chris Blum ** 50:34
Absolutely, good,
 
<strong>Michael Hingson ** 50:36
yeah, which, yeah, which is, was? It's part of the issue, part of the issue. So what does success look like for you? You, you clearly are, I would, I would say successful in what you do and so on. You enjoy what you do. So what is success to you?
 
</strong>Chris Blum ** 50:51
Oh, that's, that's an ever, yeah, ever moving. It is moving obstacle. I guess it just depends, I think, from a professional standpoint, at the foundation here, success is making sure we've got, we've got enough money to to never have to say no to a to an applicant, being able to to grow the foundation you know, you know, live, capitalizing on the success of of my predecessors. You know, the board, the previous director, Amy green, and the previous donors that have set us up for for success, continuing that and making sure that, you know, five or 10 years down the road, we've, we're given grants at, you know, $1,500 or 2000 or, you know, we're paying, we're paying everybody's mortgage for a year being able to, you know, and that, that's kind of pie in the sky. But the the success is that, you know, hey, we're able to fund everybody. You know, we are, we're in, we're we're covering every county in Nebraska, you know our when somebody says the heartland Cancer Foundation, they're like, yep, we know what they do. You need to, you need to support them. You need to get involved with them. I think, success wise, personally, you know, make sure that you know my my wife and son know that I don't spend more time at the office than I spend at home. But no, but their understanding is that when I'm in the office, they understand why I'm is because, you know, there's, there's a deadline for one of our special events, or that, you know, what I'm raising money for and engaging the community with is, is having an impact and changing the lives of cancer patients. But when I'm, you know, success looks like when I'm at home, that I'm, I'm present, you know, when I'm, when I'm at CJs baseball game or basketball game, I'm not on my phone, you know, checking emails or texts of people. I'm, if I'm on my phone, I'm taking a video or or a picture of him. You know, when, when we're at, when we travel to one of my wife, Lori's marathon trips, you know, I'm, I'm not working on the laptop. The laptop doesn't even come with me, you know. And you know, my, my role is the support. Okay, get out on the course. Cheer with her, you know. Make sure she gets to the start line on time. Make sure, you know, she gets picked up on time, and I've got, I've got the change of clothes and and the money to pay the for the massage table, if, if needed that. You know, that's my role. I think success on that end, making sure that what I the effort I give at the office, is the effort I give at home. And sometimes that's not easy,
 
<strong>Michael Hingson ** 54:06
but, but you do it, which is what is so cool, and you are very volitional about doing that. So Lori's a runner,
 
</strong>Chris Blum ** 54:12
yep, yep. She's, she's a marathon runner, half, half marathon runner. I try to be as well. I just my mind can't, can't stay focused for 26 miles. I can stay focused for 13 and and be glad that I'm done with with that part.
 
<strong>Michael Hingson ** 54:32
Does she work?
 
</strong>Chris Blum ** 54:33
Yeah, she's a, she's a seventh grade school teacher. Oh, cool. And so she's up. She's been a, she's been a school teacher since I married her, and then she she took some time off to run the household when my son was born, our son was born, so she, she was the CEO of the Blum household for nine years, and then she jumped back into the teaching world.
 
<strong>Michael Hingson ** 54:58
Now it's a team effort. Yes,
 
</strong>Chris Blum ** 55:02
and so, and yeah. And then success for me personally is making sure you know that I'm, you know, staying in relatively good shape and and and being healthy, and, you know, being proactive, you know, with my health and I need to do a better job of watching what I eat. From a healthy standpoint, I love watching cake and cookies and sugar. You know, desserts go into my mouth. But, you know, I like to make sure that I stay in shape through classes at the Y I teach a spinning class to help get help. Help participants start their day off. It's, it's a 530 Tuesday morning. So let's, let's get the day off while most people are sleeping. Let's, let's get the blood flowing. You know, set, set a good, good example for for our other family members who're still home in bed, but get, get yourself off to a to a good start, and just try to keep the body movement we're we're meant to move and and I, I spend a lot of time sitting at my desk, sitting in my car, sitting at, you know, tables, talking to people. So I gotta be up and moving and just making sure that I'm healthy. Because I, you know, want to be able to play golf and want to be able to, you know, survive and snow, yep, do things as I get get older.
 
<strong>Michael Hingson ** 56:43
There you go. What's the best piece of advice you've ever received? I'm sure that you've, you know, you had mentors and coaches and people that you've worked with, and a lot of people I'm sure have offered advice. What's the one that sticks out in your brain?
 
</strong>Chris Blum ** 57:01
One of my, yeah, one of my first bosses. He told me, always trust your instincts. It seemed like every time I'd ask him a question that I was, you know, or I had a something I was dealing with, trust your instincts.
 
<strong>Michael Hingson ** 57:16
Good piece of advice. That's that's always
 
</strong>Chris Blum ** 57:18
there. And then a co worker of mine when I was at the Boy Scout Foundation. He, he had a slogan, shut up and do stuff. And I just always thought that that, you know, it's kind of his version of Talk is cheap, you know. And so, yeah, I think trust your instincts. And then the shut up and do stuff always makes me laugh, but it's just something that I just kind of
 
<strong>Michael Hingson ** 57:49
remember and make sense. Well, where do you see the nonprofit world going in the next five or 10 years? I mean, we're seeing so many changes in so many things, and everybody is trying to grab a little piece of each of us and so on. Where do you see nonprofits going?
 
</strong>Chris Blum ** 58:08
It's it's going to continue to be a challenge. I think the nonprofits need to, need to refocus how we put together strategic plans. I mean, you know, having a three to five year plan is just non realistic anymore. Your your strategic plan is probably six to eight months, and then it's gotta, it's gonna, it's constantly evolving because, you know, the world is changing that that that quickly. I think nonprofits, those that are going to survive and be successful, need to operate more like a business. So many times in the nonprofit world, my experience is when times get tough, they cut back on marketing dollars. They let go of their development staff, which, in the for profit world, that would be like, Well, why are you, you know, if times are tough, you got to sell more so you got to, you know, your salesman. You got to, do, you know, make more sales. You make more product. You don't cut your sales force to in the for profit world. So I think nonprofit wise, we've got to operate. We've got to change our mindset. You know, not only the staff getting out of the scarcity mentality, but also our boards, making sure that our boards understand it's okay to end the year with a with a surplus, because you can use that surplus to put it into an endowment. You can use that surplus to fund cash flow to pay down debt. Having a surplus, you're a winning team. People. People want to be on a winning team. You know, you don't want to recruit new board members and say, Oh yeah, by the way, we're. We got, you know, a debt of this amount, and we don't know how to get out of it's, it's easy to recruit a board member. Hey, we had a we had a significant surplus. We were blessed because we were, you know, we tightened our belt. We were aggressive in fundraising and relationship building. And we've got money in the bank. Our balance sheets positive. So I think again, in five years, the nonprofits that continue to be aggressive and strategic with relationship building and sharing their mission and then operating like a business and not, oh, we don't want to spend money on this. Let's see if we can donate. Get it donated. Well, you're spending all your time and effort to try to get something donated that if you would have just spent the $500 to take care of it already been taken care of, but you just spent your your staff time and energy trying to get it donated, and a lot of times, it ends up costing you more to get it donated than if you would have just wrote the check. Yeah, and I think you know, and I do feel that several foundations are starting to understand that we've got to operate like a business. We don't, you know, because years ago, foundations that you could never put in your proposal that this is going to fund a staff position. You had to call it, you know, program delivery, yeah, and, you know, because nobody wanted to fund overhead. And if your overhead was over, you know, 40% or whatever, you just weren't doing stuff effectively, right? We've got to change. We're changing our the nonprofits that change their messaging to here's your impact. Yes, we have we might have 40% overhead, but we serve 30,000 people. Would you rather do that than have 10% overhead and serve 3000 people? Which impact do you want to make? And you know, the more people you serve, the greater impact that you have. Chances are your your overhead is going to be more and so sharing that message, getting your board to understand that, that it's it's okay to it's okay to budget a five or 6% raise for your staff. You know, well, the industry standard, and you know, in our industry, is three Well, 3% when you're making 150 or $200,000 sounds like a lot. You know, 3% when you're making 50 or $60,000 that's not a whole lot. A six or 7% raise, you know, is, is more impactful at that 50 or $60,000 level, and what you'll keep good quality people, you know it, you know, again, the nonprofit sector is always going to be here again, I think the the ones in five years, the ones that act like a business, that relate to donors, that take more of a relationship based for the fundraising part, and educating the donors. You know, sometimes I think, oh, they give us a lot of money, but do we really tell them what we're what we're about and and do we ask them to, do we ask them to critique our our annual report? Or do we ask them to, you know? Do ask them to review the golf or some assignments, just to say, hey, what do you what do you think you know? You know? And I've been guilty of this too, or they don't really need to know that. But sometimes it's, you know, it's just a courtesy, and maybe they see something. Hey, you know, I wouldn't put these two guys together because they're competitors or whatnot, but have we? Do we ask donors and, and our board, you know, their for their thoughts and, and, you know, so I think, yeah, five years down the road, it, it'll be interesting. I like to joke. I hope I'm retired by then, but my, my son, will be going into college then, so I think I'm going to still be working to to fund his college, his college adventure. But is, is he in scouting? He was in scouts we I was his den leader. He was one of the first lion cubs that we, that we had here in Lincoln, as lion cubs started and we got through arrow of light. And then he went to a first couple of his troop meetings. And then other other things got. Got to compete for his time, music, music in school. And it happens, baseball and basketball and our, our cub Dan went through that covid, those two covid years, and so it, it was. It was pretty rough. I. Yeah, I would like to see, it's going to be interesting to see the the effects that covid has had on that, on that group of kids that you know for basically three years actually, here in Lincoln. Three years were, you know, my son, yeah, third grade year. Half Year was work, learning from home. Yeah. Fourth grade year was all mask. Fifth grade year was, I think, all masks. So, you know, but a lot of those extracurricular activities for those three years, we weren't meeting in churches. We weren't, you know, we weren't doing the social things. I I'm curious to see how that, how that affects them down the road. And there were a lot of organizations that it covid really struggled. You know, the the service clubs that had, you know, relied on those weekly meetings, and those that weekly human interaction, those really struggled, yeah, and so he still, you know, he still reminds me when we're doing stuff, he's like, oh, gotta take this. Gotta be prepared, Dad, we don't. We don't need three bags for full of stuff. But okay, yep, you're, you're right. We need to, we need to be prepared. So had a, we had a great time in in Cub Scouts, and several of several the kids in Cub Scouts are now all on the baseball team and the basketball team and several of the parents. It's funny because few of the parents that I was the den leader for their kid, they're now the coach. They're the baseball and basketball coach for my son. So that just takes a village.
 
<strong>Michael Hingson ** 1:06:36
It does well if people want to support the heartland Cancer Foundation and reach out to you. How do they do that?
 
</strong>Chris Blum ** 1:06:43
It's, it's, again, real simple. Go online, Heartland Cancer Foundation, org, click the donate button. Or they can, and they can, you know, make a donation, cash check. You know, we can take, we can take Venmo, you know, we'll take, we can take stock gifts, you know, we, we can help, help anybody out who's willing to, to make an impact for cancer patients here in Nebraska. But yeah, our website, Heartland Cancer Foundation, org, tells you all about us. If you're, you know, if you're want to come to our Mardi Gras gala February 17, it's a that's a good time. It's like being in New Orleans without having to go to New Orleans. We we do a golf tournament in August here. So if you're, if you're a golfer, and find yourself in Lincoln, Nebraska, we'd love to have you at our at firethorne Country Club.
 
<strong>Michael Hingson ** 1:07:43
And if, if they'd like to chat with you, how can they do that?
 
</strong>Chris Blum ** 1:07:47
It's very, very easy. You can send me an email at Chris at Heartland, Cancer <a href="http://foundation.org" rel="nofollow">foundation.org</a>, or you can can reach out to me cell phone number 972-835-5747, that's a that's a Texas number. I just learned that number. I wasn't going to relearn a new number when I moved to Lincoln here. So I actually use that to my advantage, because when it comes up, people think, Oh, they're calling me about lapsed auto insurance or life insurance. So I get to leave a voicemail, and they're like, Oh, the heartland Cancer Foundation.
 
<strong>Michael Hingson ** 1:08:22
Okay, yeah. Well, Chris, I want to thank you for spending all this time with us. I value it and really appreciate you telling us all the things that you have and on all the insights. It's been very educational for me and inspiring, and I hope it has been for everyone listening. I hope that you all enjoyed Chris's comments. We'd love to hear from you. Of course, as I always ask, I love a five star rating from you, if you would please, wherever you're listening to us, if you'd like to reach out to me. It's easy. It's Michael, H, I M, I C, H, A, E, L, H I at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, <a href="http://www.michaelhinkson.com/podcast" rel="nofollow">www.michaelhinkson.com/podcast</a> and Michael Hingson is spelled M, I, C, H, A, E, L, H, I N, G, S O Ncom/podcast, but again, love to get five star rating from you. We value that very highly. And any opinions and comments that you'd like to make love to read them. And so Chris, for you and any of you listening, if you know anyone else who ought to be a guest on unstoppable mindset, please let us know. We're always looking for people. And I have to ask Chris, since she said this is your first podcast, how did it go for you?
 
</strong>Chris Blum ** 1:09:38
Well, I enjoyed it. I guess probably need to get, need to get the see how many rating, five star ratings you get. Yeah, we'll have to see how that goes. But yeah, very, very nice. It. It was good. Brought me with the headset and the microphone. It brought me back to my radio radio station days in college,
 
<strong>Michael Hingson ** 1:09:58
and so I know the feeling. Well, yeah, well,
 
</strong>Chris Blum ** 1:10:01
me too. If you need, need another speaker down the road, I can, I can come up with some, some other topics to talk about, I guess.
 
<strong>Michael Hingson ** 1:10:09
Well, if you want to, you're welcome to to do that. If you want to shoot some more questions and all that, let's, let's do it again. Always will be, I'm always ready. Yeah, happy,
 
</strong>Chris Blum ** 1:10:20
happy to do it. But let's, let's see how many of your star ratings you get. If you get like, half a star for this one, then you're probably like, Yeah, we're gonna lose Chris's email. Nah.
 
<strong>Michael Hingson ** 1:10:29
Never happened. Well, thanks once again for being here and for all your time. All right. Thank
 
</strong>Chris Blum ** 1:10:35
you very much, Michael.
 
**Michael Hingson ** 1:10:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Nonprofit Leader with Chris Blum</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/445be24b-3b66-4a30-897a-dc3fa63481aa.mp3?source=rss&amp;ext=asset.mp3" length="80083650" type="audio/mpeg" />
<itunes:episode>262</itunes:episode>
</item>
<item><title>Episode 261 – Unstoppable Spiritual Business Coach with Jon Zieve</title>
<guid isPermaLink="false">https://pinecast.com/guid/444a3e31-6a2d-4c6b-9f5c-547cbc3ffef2</guid>
<pubDate>Tue, 27 Aug 2024 11:00:12 -0000</pubDate>

<itunes:duration>01:02:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/29f5b840-890e-4c8c-9a3a-4468c5bbbd4a/UM261-Jon_Zieve-Coverart.jpeg.jpg" />
<description><![CDATA[<p>So what exactly is a “spiritual business coach”? Jon Zieve, our guest this time, will tell us and he will explain the value he provides to his clients. Jon grew up on the outskirts of Chicago and chose, at least at first, to follow in his father’s footsteps and go into business. However, he always had a nagging feeling that business wasn’t what he really wanted to do. Jon will tell us about shadows which are the things that cause us to hide things we don’t wish to address nor handle.
 
After graduating from college with his business degree he began a 34-year career in sales and marketing. It took him a bit of time to really commit his efforts, but once he made the choice to buckle down he became successful and rose to vice presidential positions.
 
Even so, he always felt that business was not what he wanted to do. Finally, after working at the same company for 34 years, he felt physically drained and decided to change his career and life. 10 years ago he began the process of training to become a spiritual business coach. Jon will tell us all about his journey as well as what he offers and provides to clients. Jon will demonstrate in so many ways what he offers and why his work is so important.
 
<strong>About the Guest:</strong>
 
Jon Zieve is an experienced Spiritual Business Coach who passionately facilitates personal transformation for clients.
 
Prior to becoming a Coach in 2014, Jon spent 34 years in the software industry. He held roles in field Sales, Regional &amp; Area Sales Management, Director of National Accounts and VP roles in Customer Service, Marketing and Sales &amp; Marketing.
 
Jon partner’s with entrepreneurs, sales professionals and executives to break through barriers that create conflict in their performance professionally and in life. Instead of working harder, his clients create a plan that’s motivating, energizing, enjoyable and sustainable.
 
He has extensive training in coaching, stress management and resilience with the Southwest Institute of the Healing Arts and the HeartMath Institute.
 
Jon graduated from the University of Wisconsin-Madison with honors in 1979, majoring in Business Administration with a minor in Health Care Administration. He lives in Cedar Park, TX area with his wife Janet. Together, they have 5 adult children and 7 grandchildren.
 
 
<strong>Ways to connect with Amanda &amp; Vicki:</strong>
 
<a href="https://www.jonzieve.com/" rel="nofollow">https://www.jonzieve.com/</a>
<a href="https://www.linkedin.com/in/jonzieve/" rel="nofollow">https://www.linkedin.com/in/jonzieve/</a>
<a href="https://www.facebook.com/trustyourenergy" rel="nofollow">https://www.facebook.com/trustyourenergy</a>
<a href="https://www." rel="nofollow">https://www.</a><a href="https://clicktime.symantec.com/33ruRUWXrLroQVrSystNR5Z7Vc?u=https%3A%2F%2Fwww.mindscanhvp.com%2FtakeMindscan%2Fusr%3Djonzieve%2Fcampaign%3D825" rel="nofollow">mindscan</a><a href="https://clicktime.symantec.com/33ruRUWXrLroQVrSystNR5Z7Vc?u=https%3A%2F%2Fwww.mindscanhvp.com%2FtakeMindscan%2Fusr%3Djonzieve%2Fcampaign%3D825" rel="nofollow">hvp.com/takeMindscan/usr=jonzieve/campaign=825</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello to you, wherever you happen to be listening or watching us today, on unstoppable mindset. Glad you're with us. I am your host. Mike hingson, our guest today is Jon Zieve, who is a spiritual coach. He's very passionate about helping people transform what they do and who they are, I guess, somewhat who they are. We're going to talk about that and a lot of other things and and learn a little bit about what the whole concept of being a spiritual transformation coach is is all about. And I think that'll be a lot of fun. So let's get to it. Jon, I want to welcome you to unstoppable mindset. And thank you very much for being here.
 
<strong>Jon Zieve ** 02:00
Thank you, Michael. Look forward to it.
 
</strong>Michael Hingson ** 02:03
Well, let's start like I love to do. Why don't you tell us about the early John growing up and stuff like that.
 
<strong>Jon Zieve ** 02:12
Yeah, early Jon. So I grew up in Highland Park, Illinois, suburb of Chicago, and I was big Cubs fan, I Are you still? I'm still a Cubs fan, okay,
 
</strong>Michael Hingson ** 02:25
absolutely. Just checking Texas, Texas, Texas hasn't lured you away.
 
<strong>Jon Zieve ** 02:31
It hasn't now, once you, once you're a Cubs fan, you're always a Cubs Yeah, yeah. And so I went to school in Madison, Wisconsin, and I had my my spiritual crisis, then I was kind of following in my father's footsteps, and I I applied to business school, and I really enjoyed my philosophy and psychology courses much better, but I I did well, and then I just, I just dropped out because I I didn't really have a goal that I was motivated for. I didn't have a purpose that I could, I could really get behind once I got straight A's. And so I dropped out. And I, I just was looking for signs, anything. I was meditating. I couldn't. I didn't have any signs. I didn't hear anything, or at least I didn't think I did. And that's the need for a spiritual business coach back then. But then I decided to go back to school, because I didn't, I wasn't making any money, and I had to make money. I didn't want to live at home, so went back to school, got a degree in business, and they had a career, 34 year career, and nice career, but it wasn't it wasn't really my purpose, and I knew it. I always knew it. My heart wasn't truly in it. And I got burned out. I became a workaholic and got burned out. So that led me to coaching, and I've been coaching for 10 years. So
 
</strong>Michael Hingson ** 04:05
when you say in college, you had your spiritual crisis, is that, just that you couldn't find a purpose, or what was the crisis?
 
<strong>Jon Zieve ** 04:12
The crisis was I was not aware of my motivation that time was to not let my parents down. So their expectations for me, I cared a lot about them. I I didn't want them to to feel disappointed and my own calling, my own desires and my heart, I wasn't listening. I wasn't standing up for that. That was my spiritual crisis.
 
</strong>Michael Hingson ** 04:39
So as you progressed, how did your parents handle everything?
 
<strong>Jon Zieve ** 04:46
Oh, they were, you know, they were fine. My dad was disappointed and didn't understand my decision. But, you know, I went back to school and I graduated and got a good job and a good career. So, you know, it's never what you think it is. At the time and but at the time it was a crisis.
 
</strong>Michael Hingson ** 05:04
Yeah, I can, can appreciate that, and especially now looking back on it exactly, but, but you didn't really disappoint your parents all that much.
 
<strong>Jon Zieve ** 05:15
No, I disappointed myself because I didn't stand up for what I knew I wanted.
 
</strong>Michael Hingson ** 05:20
But at the time, did you really know that?
 
<strong>Jon Zieve ** 05:23
I did not, did not. So you, you,
 
</strong>Michael Hingson ** 05:27
you had to learn that, and it clearly took a lot of time and meditation and so on to do that. Well, tell me about your business career a little bit. Well, first of all, you went to college. You got a bachelor's. Or did you go beyond that? No,
 
<strong>Jon Zieve ** 05:41
I just got a bachelor's in business, business administration with a minor in marketing, just as Okay, yeah. And you said, tell you about your my career, yeah. So
 
</strong>Michael Hingson ** 05:53
tell me a little bit about your career and all that, if you would sure. So I,
 
<strong>Jon Zieve ** 05:57
I started out in in sales, and I didn't quite have the confidence, but I I realized that if I stuck with it, I could learn it. And I failed, but I stuck with it, and there was a point where the general manager we were on draw 100% commission and selling computer systems. And back then, it was hardware and software, and I was selling to auto parts stores a whole like inventory system and point of sale and great company. I stayed with the same company for 34 years, but, but I was out of draw, and I didn't sell it to him, thing. And the general manager is nice guy. He said to me, boy, you know, what, if we, if you leave, we're just going to have to find someone just like you. We we think a lot of you, we think you could probably make it if you've just hung in there. And are you willing to go in debt a little more? I already owed the company eight grand. And he said, Well, extend your draw if you're willing to stay in it. Said, Okay, so I I kind of immediately started selling. Kind of I had the bet on myself a little bit, and that's all I needed. Once I started selling, I got confidence and I became a VP of sales.
 
</strong>Michael Hingson ** 07:20
What changed when he made that offer to you, what changed and what you did that made you well,
 
<strong>Jon Zieve ** 07:29
consciously, I had to consciously choose to do this. Well. Prior to that, I was always wondering, is this what I want? Is it? Am I going to be good at this at that point, once I made that decision, I'm going to make it happen. That's all I needed.
 
</strong>Michael Hingson ** 07:46
And so you then really put your heart into it exactly. And having been in sales my adult life, I would say at that point, the customers also sensed that in you, yes, yes. And that added value to you be being successful and becoming successful.
 
<strong>Jon Zieve ** 08:11
So very good observation.
 
</strong>Michael Hingson ** 08:13
So what did your manager say when you started to sell like, See, I told you so or
 
<strong>Jon Zieve ** 08:19
Well, I think the managers at the time, I think they there's a lot, there's some turnover, but eventually they said, Yeah, we knew you had it in you. Yeah, yep.
 
</strong>Michael Hingson ** 08:31
So you sold point of sale and other computer technologies and so on, and then rose through the ranks of sales, and you said, you became VP of sales.
 
<strong>Jon Zieve ** 08:41
I get I became VP of sales and the VP of Sales and Marketing. And actually, prior to that, I was VP of Customer Service. I got a promotion to go to the company headquarters, and that took me from the Midwest to Austin, Texas. Ah,
 
</strong>Michael Hingson ** 08:59
I was going to ask you, what got you to go to Texas? Yeah, it
 
<strong>Jon Zieve ** 09:03
was a promotion. Cool.
 
</strong>Michael Hingson ** 09:06
So you along the way, did you? Did you work to create a family or anything like that? Do you have a spouse or any of that stuff?
 
<strong>Jon Zieve ** 09:18
Yes, I was married for 26 years and two kids, and now I've been married for almost, well, four and a half years. So I got remarried in 2019 and together we have seven grandkids.
 
</strong>Michael Hingson ** 09:40
Oh my gosh. Well, and of course, the rule of a grandparent is to spoil the grandchildren Exactly, yeah, to the consternation of the parents, but that's the rule. That's right, it's great. I can say that having had no grandkids, having not had children, my wife and I. Chose not to do that, but we also chose to spoil nieces and nephews because we knew at the end of the day we could just shoot them off to their parents, right, right. Sort of the same thing as almost being a grandparent and all. But
 
<strong>Jon Zieve ** 10:15
yeah, it is. It's
 
</strong>Michael Hingson ** 10:16
a nice role, yeah, but that's cool that you you've had a number of children, and they've all grown up and and you've, you've done well with that. So as you went through the process, what did you learn that made you better as you progressed through the ranks of different positions. I'm assuming you would say you learn things along the way that helped you and that that made your life better.
 
<strong>Jon Zieve ** 10:50
In my career, what did I learn in your career?
 
</strong>Michael Hingson ** 10:53
What did you learn about your career and about life?
 
<strong>Jon Zieve ** 10:56
Yeah, just to trust, trust my own instincts.
 
</strong>Michael Hingson ** 11:00
It's a hard lesson to learn. Sometimes it
 
<strong>Jon Zieve ** 11:03
is, it is, it's the most valuable thing we have. It's our intuition.
 
</strong>Michael Hingson ** 11:08
I love to talk about Trivial Pursuit, the game, and many times I've mentioned, in one way or another, on unstoppable mindset, that one of the things I've observed being a person likes to play that game is for me, although I've learned to trust more people would be asked a question and they would give an answer, and when it was the wrong answer, they would say and I said it for a while, until I learned to trust my own brain and heart. I knew that wasn't the right answer. The right answer came to me, and I just didn't believe it, so I didn't answer with that answer. And I've just seen that more with Trivial Pursuit almost than any other game that I've ever thing that I've encountered.
 
<strong>Jon Zieve ** 11:51
Yeah, that's so true. Why is that?
 
</strong>Michael Hingson ** 11:55
Why is it that we don't trust our instincts to is that learned behavior or what?
 
<strong>Jon Zieve ** 12:00
Well, you know, I believe the reason for that is when we're about four or five years old. We We believe that to be honest, we will lose a friend. So we believe that we can't be honest or we will lose a friend. So what happens is we we don't build a a momentum of trusting your intuition and sharing it, because we're just afraid that people won't understand us or they might react weird, and therefore we kind of shut down our intuition. That's my experience.
 
</strong>Michael Hingson ** 12:47
Well, tell me a little bit more about that. Why is it that we believe that, are we taught that
 
<strong>Jon Zieve ** 12:53
it's a universal thing with kids? I've seen videos of kids and experiments with kids, and right around that age of four and five, they they're afraid, but to be honest, so they they lie. That's how they learn how to lie. And it's not really they're they're not lying to others. They're lying to themselves, and that's where the mistrust of our intuition comes from?
 
</strong>Michael Hingson ** 13:24
Is it something that so it's something that's kind of, you think innate and ingrained in them. It's not that they're taught that by elders.
 
<strong>Jon Zieve ** 13:34
Well, I'm sure they learn. I'm sure they learn from our environment. I think I read somewhere. I can't remember where. I think it might have been Edgar Casey, but the evolution of intuition, you know, 100 years ago or longer, intuition was more valued, especially in indigenous cultures. So I think when we started to, you know, take kids to public schooling, there was no focus on intuition. It was all, you know, the sciences and the and the the other learning, and it took the focus away from that. So I think that's really another big part of it. But I also think we just don't trust being honest about what we're feeling. Which intuition is a feeling, and that starts pretty young.
 
</strong>Michael Hingson ** 14:29
Where does intuition come from?
 
<strong>Jon Zieve ** 14:32
I don't think there's a right answer. I don't think we can really tell I think it's a spiritual thing. I think it's it's a communication from God.
 
</strong>Michael Hingson ** 14:41
That would be my thought, but I thought it was a question that was worth asking, and we don't, but we don't really deal with that today, either, do we?
 
<strong>Jon Zieve ** 14:53
Well, depends on the person, right?
 
</strong>Michael Hingson ** 14:56
I was thinking, sort of collectively, we still mostly don't.
 
<strong>Jon Zieve ** 15:00
Right? You don't that's, that's a big problem. Yeah, we,
 
</strong>Michael Hingson ** 15:06
we still don't want to trust our inner feelings, our intuition, and if we can't see it right out in front of us, then it can't really be true.
 
<strong>Jon Zieve ** 15:24
That is, I think the collective consciousness, right? How do we change that? Well, I believe it's it's one person at a time, and I think the most important work we can do is to work on our shadow, which is the what blocks us from our brilliance, or our connectivity, our intuition, it's it's the parts of us we don't like. Carl Jung talked a lot about the shadow. He he, he believed that it's the there's a quote here. He said, The best political, social and spiritual work we can do is to withdraw the projection of our own shadow onto others, which is our which is what's happening in the world. You have people that disagree with each other and they blame the other for what's in their shadow. It's all projection. So how do we solve that? I believe we need to. We can't do this alone. We have to have others to support us, to help us with our shadows in a safe environment where it's, it's, it's safe to say, this is what I'm feeling without others taking offense at that, that they think that they cause them to feel that way, because that's never the truth, but working together in a community or a small group of maybe eight to help each other's find the hidden prejudices and biases that we have, and healing those one person in Time
 
</strong>Michael Hingson ** 17:20
Tell me a little more about this whole concept of the shadow, if you would.
 
<strong>Jon Zieve ** 17:25
Yeah, it's just the part of our ourself we don't like. So typically, as you grow up, we all love our parents, and typically, as a boy, there's something about our dads that we don't like. And if you're a girl, there's something about our moms we don't like, and that's what typically goes into shadow first. It's the aspect of our father. Like in my case, my dad, great man, but I didn't like the fact that he worked so much. He didn't, you know, I wanted more attention. I wanted to play baseball in the backyard with him, but he was always working, and so I didn't like the fact that he was a workaholic. So guess what? I put that in my shadow. And by that you mean, that means I, I, I I didn't want to be that way. So when I grew up and I looked to role models, I looked at my dad and I said I didn't want to be that, but I became him because I put this part in the I tried to hide it. I tried to deny that I was that. And when you do that, you're you're hiding from yourself. And so the the shadow work means that I face the truth that I was like my dad, I looked like him. I mean, I I was like my dad, and by resisting that part of him, I was resisting a part of me, and then if I had been more conscious of that, I would have made different choices and not become a workaholic like my dad.
 
</strong>Michael Hingson ** 19:14
So the shadow really kind of hid your ability. Well, maybe not ability, but hid you really analyzing and thinking more about yourself in that regard.
 
<strong>Jon Zieve ** 19:28
Yeah, I was in denial that I was a workaholic because I had sworn not to be. And I think a lot of people listening will agree that there is some aspect of their parents that they just swore they weren't going to do that, and then when they realize it, they are that, and that's the best definition of the shadow I can come up with, is we. We desperately don't want to be that so much we become a.
 
</strong>Michael Hingson ** 19:58
Yeah, you know, I'm thinking of something sort of a little bit different, but I think it's, it's passing. I want to ask it anyway, a lot of people have alcoholic relatives or friends and they become alcoholics. Is that the same sort of concept is
 
<strong>Jon Zieve ** 20:22
exactly the same. Yeah, exactly the same. So let me give you a couple examples. These are, these are easy examples. Projection is when our ego is trying to protect us from feeling a certain way, and we project what's in our unconscious onto others. So in school, everyone is used to the classroom bully, right? There's always a bully somewhere the bully teases other kids for like, being quick to cry, right? Yeah, but that's because he's quick to cry, so he's the one that doesn't like that about himself. That's why he's bullying others, because he's tried to hide that from himself, and he can't acknowledge that. He's quick to cry, so he blames others, and he he's critical of them. That's a great example of how the shadow in the ego, the ego, won't allow him to to know that that's the truth about him, because he's trying to to identify with something, an identity that is inconsistent with crime.
 
</strong>Michael Hingson ** 21:50
Is there something in addition to the ego that becomes the contributor to the shadow? I would say, is there something else that's trying to say, know, what you're thinking isn't right, but we just ignore it.
 
<strong>Jon Zieve ** 22:08
I'm not sure I understand the question, can you
 
</strong>Michael Hingson ** 22:12
okay? So the ego for the bully won't let him acknowledge that it's really his problem that he doesn't want to cry, but he's a quick fire, right? And so he bullies. Is there something else that is trying to help him counteract that?
 
<strong>Jon Zieve ** 22:31
Well, the ego is the problem. So whenever we try to protect ourselves, that's when we put stuff in shadow. The counter counteracted is to actually access the shadow, and that's where our power lies. So if, if the bully actually spent time feeling, if he said to his ego, okay, ego, I see you. I hear you. You want to protect me from feeling embarrassed or whatever. I'm not having it. I want you to sit down ego, and I'm going to feel whatever it is I'm really feeling, and I'm going to cry or whatever that embarrassment is, that that he's feeling. If he was to do that, that counteracts and now it doesn't get hidden in the shadow. So kind of the intuition is the antithesis of you will of the ego. Yes, okay, we can trust what we're feeling and not judge it. That's the that that helps fight the ego.
 
</strong>Michael Hingson ** 23:38
Got it, and I appreciate it, and I understand it, and you know, we don't listen to ourselves nearly enough collectively. Anyway, I just finished and it will be published later this year, a book about learning to control fear, and it came out of surviving the World Trade Center and recognizing that I wasn't afraid. But it wasn't until 2020, I guess, when the pandemic hit and I started to really think about and talk about this, that I realized I had created a mindset that said, You know what to do if there's an emergency, because I spent the time preparing, not only to know what to do, but I think, also preparing to create a mindset and learning that I had control over how I dealt with things. I might not be able to control the specific thing that was happening, like the World Trade Center attack, but I could, I could control how I dealt with it, and least mentally, even if not totally physically, but I'll say physically too, but mentally, I had the choice of how I wanted to deal with it and my make. Up, and I think I learned it a lot from my parents, was to be more of a teacher and more of a person who had confidence in themselves, not in an egotistical or negative way, but in a self respecting way to say I know what to do, and that works. So we just finished the book, live like a guide dog, stories of a blind man and his dogs, about being brave, overcoming adversity and walking forward in faith, and it will be out later this year, and it's all about controlling fear and recognizing that there's a lot of value in introspection, and if you do that, and you ask yourself the hard questions and are willing to listen to yourself and the answers, you can move forward.
 
<strong>Jon Zieve ** 25:51
I love that I'm curious about fear because I, I believe, I read this at a book, and I, I truly believe it's true, the definition of fear. What is your definition of fear? And I'll tell you what, what I know you go ahead. It's the absence of love.
 
</strong>Michael Hingson ** 26:13
It could be, I think it's, I don't know that. I would say that fear is totally the absence of love. I think that fear is an emotion and a physical reaction, and I would not ever tell someone that they should be unafraid. You shouldn't have fear. That's not the issue. The issue is that fear can be a very powerful tool that you use to focus and to direct you. It becomes part of your intuition. It becomes part of you in your mind. But it's it's a reactionary thing, and I think for most of us, we don't learn to talk to that reactionary thing and control it. I know Mark Twain and others have have made comments about we're afraid of so many things every single day, and most of them will never come true because we haven't learned to step back or step in, perhaps to our minds and say, Wait a minute, let's really talk about this. And the more of that that we do, the more that we really lean into addressing our mind and talking about this fear that something in us thinks that we have, that may or may not truly be realistic. The more we talk about it, the better our muscle that will help us control it can take effect. But I will never say, Don't be afraid. I'm I will say, you can control fear.
 
<strong>Jon Zieve ** 27:56
I like it. Does
 
</strong>Michael Hingson ** 27:57
that make sense?
 
<strong>Jon Zieve ** 27:57
Yeah, now I agree with what you're saying. I think fear is, is a is a message to us that it's something if we're really afraid of it, there's something there for us. If we can lean into that fear and and feel it fully and let it guide us in a way, it can be a power, as you said, a very powerful tool for us, yeah,
 
</strong>Michael Hingson ** 28:21
and we have to take control of it and tell it to guide us, not overwhelm us, or, as I put it, blind us, because that's what usually happens. Because we haven't learned to take any control of fear, but when we do, it helps us be much more powerful within ourselves and probably to others. I keep thinking of things like military SEAL teams, rangers and so on. I think that they, if they were honest, would not say to you, they're not afraid of going into situations, but they've learned to control that fear and harness it and use it in a positive and wise way.
 
<strong>Jon Zieve ** 29:07
Completely agree, yep, and
 
</strong>Michael Hingson ** 29:11
I think that's what we really need to deal with.
 
<strong>Michael Hingson ** 29:14
So I've sounds like a great book. Well, I'm
 
</strong>Michael Hingson ** 29:17
looking forward to it coming out, and I'm looking forward to it. It is actually available for pre order, and I think it will be a lot of fun for people to read, you know, and it's going to come out before our political election. And I'm glad about that, because I hope people will read it and maybe start to take to heart that we have to really step back and not just let the fear that a lot of politicians try to promote overwhelm us, that we really need to step back and look at what's real and what's not real. Love it. We'll see. So what made you finally step away from a success? Whole 34 year business career. I mean, clearly you wanted to go on, but you know what? What was the thing that finally made you step away because you've been doing it a long time? Yeah?
 
<strong>Jon Zieve ** 30:10
Well, it actually, I couldn't do it anymore, like I, I, I told several people, I just can't like my my whole body was resisting the thought of continuing to do what I knew in my heart wasn't my purpose, and it showed up in terms of my energy level, my stress level. So I just said, I have to follow my my body here, and I need to change course. And I, I knew I would be a good coach, so I became certified, and I opened up a business.
 
</strong>Michael Hingson ** 30:56
Tell me about becoming certified, what was involved in that when you and how did all that work for you?
 
<strong>Jon Zieve ** 31:03
Well, there was a lot of different certifications I received. I started out with a life coach certification. Then I went to an organization in Northern California called the heart Matt HeartMath Institute, which has been studying the heart for 30 plus years, and then I went through their graduate program, and then I did other certifications In energy work, shamanism. And then eventually I became certified in in what's called the Hartman value profile, which is the assessment I use today as a coach, which I think is fascinating, and it actually leads into your question about, you know, what do we do about this collective consciousness, which is not tuned into our intuition. Well, this assessment was created for that purpose. Can I share that a little story about the guy that created it? Would that be okay? Uh huh. So his name was, was Robert Hartman. Actually, that's not his real name. He, he lived in Nazi Germany, and in the early 30s he he was a judge, actually, and he was trying Nazis before the war, but he became outspoken, and he needed to leave, otherwise he would have been killed. So he left. He escaped, and he he had this, this question, because of his experience there. If evil can organize the way it did in Nazi Germany, how do we organize good? So he created this assessment, and he became a philosophy professor, and he created the science of morality. And he thought, this is the way, this is what the world needs is to have a science of morality to know what's right and wrong and how to make judgments, how to value, what to value, and how to make the right judgments or choices. So that's what that's the assessment we use. And it's fascinating to me. Everybody that takes it, it only takes about 15 to 20 minutes to take, but they get back a very unique assessment that tells you, if you it doesn't compare you to anyone else, which most assessments do. It's not a personality assessment, but what it does is it It compares you to how mathematically, if you were to think about values perfectly, to make the perfect decision, how do you compare to that? And then it shows where you have the opportunity for more awareness. And typically, that lack of awareness is where the shadows reside. So that's what I use, and it's a great way to introduce the need to do shadow work with clients that are interested in that. And I coach business people. I'm not just doing this for anyone. I'm helping business people to get better at whatever it is they're trying to do by being more moral and making better value judgments. Now,
 
</strong>Michael Hingson ** 34:49
if I recall one of the things that you provided was a link to the
 
<strong>Jon Zieve ** 34:54
to the test. Yeah, I think I did provide that with you. Yes,
 
</strong>Michael Hingson ** 34:59
I. Yep, so it's unique because you're not comparing to other people. What makes it unique?
 
<strong>Jon Zieve ** 35:05
That's it. It's, it's most assessments are comparing you to others, and they create, you know, like a norm, and they compare you to the norm. This is, this is not that. It's just, it's based on math. This guy was a mathematician, and he studied, he actually created the science of formal axiology. It's called, which is the study of values. And so with that 15 to 20 minutes, you get this 20 page and 18 to 20 page report, and it's got a graph and and I review that with people, it usually takes about 25 to 30 minutes to review it. And then if they're curious about how to optimize their strengths, then you know, they can, we can talk about what coaching would would look like, and then they can try coaching.
 
</strong>Michael Hingson ** 36:05
So what do your clients say to you, and what do they think about the whole idea of coaching?
 
<strong>Jon Zieve ** 36:13
Yeah, it's a good question. So most of my clients say that what coaching does for them is it they're they don't know what to do about something about their business, and they want, essentially, they want clarity. Because once you get the clarity, then you kind of know what to do. It's easy to take action. So most of my clients, they use it to help them get clarity and and then it's just like it's clockwork. Once they get the clarity, it's really easy, but if not, they're stuck. And then I teach them some tools that they can use to help them with their energy and to communicate better, to first themselves by listening to their inner voice and then with others.
 
</strong>Michael Hingson ** 37:06
You know, coaching is something that someone undertakes because they believe that there is something that they need to learn or whatever. But do you think that most people just are still uncomfortable with the idea of going off and seeking coaching because of, again, partly the whole issue of honesty. They don't want to be honest with themselves, but also the whole issue of, I grew up, I know me. I don't need someone else to tell me,
 
<strong>Jon Zieve ** 37:38
yeah, there's definitely, there's fear involved, right? That's probably a better way to put it. Yeah, there's fear about, you know, not knowing what the process are they up for? Do they have the time for? There's a bunch of fears, you know, if I pay the money, am I going to get the value out of it? But essentially, if they, if they can be like you said, if they can be honest, and a lot of people don't like to ask for help, yeah, they feel that that's a big, you know, flaw, that's a weakness. It's a weakness. But the truth is, we can't, we can't really fulfill our potential alone. We need people to help us look at, look at any sports team you know, the if you, if you listen to them, the athletes talk about their success, they will inevitably talk about a coach who was honest with them and challenge them to address something that was preventing them from being great. And they all tell the same story. They needed someone that really believed in them, even more so than they believed in them. And with that belief, eventually they can create their own belief in themselves. And then, of course, work on what they need to work on. And that's what a coach does. So who wouldn't want to coach?
 
</strong>Michael Hingson ** 39:09
Yeah, and it is, it is something that makes perfect sense, because the whole idea, it seems to me, of a coach is you're seeking, if you're looking at coaches or even talking about it, you're seeking knowledge that you don't think that you possess and and probably, if you could look deep enough, you already do possess it. But if a coach can help bring that out, because they have different ways of doing it. That makes perfect sense too,
 
<strong>Jon Zieve ** 39:43
right? You're right about that. They do have, typically, they have all the answers, but in a lot of cases, they don't trust the answers. It goes back to your Trivial Pursuit analogy. I just didn't trust it. So how can we help people? We can help them. Trust these intuitive hits and start to act on it, and then once, it's like me selling, once i i actually committed to, okay, I'm going to prove I can do this. Once I made that change from, I'm not sure, to uncommitted, that's what happens with coaching, because you got to commit money, and that act of commitment makes a huge difference in your results.
 
</strong>Michael Hingson ** 40:30
But even more than committing money, although that's a big part of it, because we value money, and we know that if we're committing it, then we need to do something to justify it. But even more than committing money is committing the mindset to seeking it
 
<strong>Jon Zieve ** 40:47
right? It's committing to whatever that that goal is, that we're committing to, yeah, if we don't have that commitment, people can tell like you said about me prior to me making that commitment in my sales career, people can feel your energy. They can tell if you're confident. They can tell if you're in this for the long haul,
 
</strong>Michael Hingson ** 41:11
right? Yeah,
 
<strong>Jon Zieve ** 41:15
yeah. So the same with coaching, once you go from lack of clarity in not fully committed to committed and you know what you're committed to, things get a much easier. Yeah,
 
</strong>Michael Hingson ** 41:30
once you make the commitment and you really allow yourself to open up and tell that ego to relax, then you're able to really start to move forward, right? So what exactly is a spiritual business coach? I mean, there are a lot of different kinds of coaches. You talked about different certifications, you had a life coach and other kinds of coaches. And so what? What is a spiritual business coach?
 
<strong>Jon Zieve ** 41:59
Yeah, so for me, spiritual coach is someone who guides us to uncover the parts of ourselves that prevent us from realizing our full potential and how we want others to treat us. So I'll give you a couple examples. If we're honest and we ask ourselves, do our loved ones, do they pay as much attention to our feelings, or do they engage with us the way we want them to engage us, with us? And some people would answer yes, some people would answer no, and the people that answer, no, a spiritual coach can help them realize how we are actually contributing to that challenge, how we're training people to not pay attention to us. Why? Because here's an example. If I was to ask you, Michael, how do you feel? And you said, Fine, and I knew, because I'm intuitive, I knew you weren't fine, then you're kind of training me to not ask you again, right? So that's what we do when we're not aware of some of these shadows that we have of not being honest with ourselves and others. So a spiritual coach helps you get to the root of that and to work with your shadow, shine light on them, and then integrate them so that you're when the next time somebody asks you how you feel, you say, Well, you know what? I'm feeling, sad or whatever. Yeah. And then guess what? They start asking you more and more, how do you feel? And and you go deeper and deeper. And that's, I think, what everybody wants is they want to have more intimacy in terms of connection with others. But
 
</strong>Michael Hingson ** 43:54
it might very well be that somebody really does feel fine too.
 
<strong>Jon Zieve ** 43:59
That could be that could very well be, yes,
 
</strong>Michael Hingson ** 44:04
yeah, but it's a matter of really knowing how to interpret and understand whether that's really true or not, right?
 
<strong>Jon Zieve ** 44:13
Well, we know those of us that are intuitive, we know if people were telling them the truth, right? We can tell just by their body language, by the tone, we can tell,
 
</strong>Michael Hingson ** 44:26
yeah. I mean, I can sit here and say, I feel fine, and I do, but I also know that there are a lot of uncertainties in life, and there are challenges and I need to to work on now that my wife has passed, it's just me. So I can feel lonesome and and I will admit that it doesn't stop me from feeling fine about me, but I can feel lonesome and I can feel like it'd be more fun to have other time with people. But I think for me personally, I. I'm pretty good about being honest concerning all of that, and I think that it is kind of what you're saying.
 
<strong>Jon Zieve ** 45:08
Yeah, so you know my role is to help people that they scratch their head wondering, why do people react a certain way around me or towards me? Yeah, do some people not talk to you and they don't tell you why? Or do you want to change something in your life, but you have no idea how. That's where a spiritual coach can help. Yeah,
 
</strong>Michael Hingson ** 45:33
okay, that makes sense. You know, for me, and I think other people who are blind, of course, there's an inherent fear that we've been taught about dealing with someone who has a disability, and we, and we collectively as a society, don't include them a lot of times in the conversation. But I think it's important for us who happen to be blind or who happen to have other typical disabilities, and I'll explain that in a second, but to recognize that we're different, we're okay, but we need to be part of the solution of getting people to understand and learn that we're not any worse or any less than they are.
 
<strong>Jon Zieve ** 46:18
Right? I totally agree. We're all equal. Everyone is equal. That's the goal. Well,
 
</strong>Michael Hingson ** 46:25
and I said typical disability because, and I've said it here before, I am of the opinion that everyone on this planet has a disability. For most of you, it's light dependence. You don't do well without light Exactly. We've covered up your disability because we've provided so many different ways to have light on demand, it doesn't change the fact that the disability is there. So I've kind of started to work to get people to understand that disability is a characteristic that we all have, and it manifests itself in different ways, and that we shouldn't think less of someone whose way of disability manifests differently than theirs, to think that that person is less than they are
 
<strong>Jon Zieve ** 47:09
a great, great way to think about about life and people.
 
</strong>Michael Hingson ** 47:14
It is a challenge, however. So you know, we, we, we do have to, you know, to deal with it. How does someone know they need to have a spiritual coach or a spiritual business coach?
 
<strong>Jon Zieve ** 47:31
Well, like I was just saying, you know, if you're scratching your head wondering, why, why are people reacting to me the way they are? Why do I get triggered? Another one is, I don't want to just exist. I want to really live fully, and I feel like I'm just existing. Those are, those are good signs of how a spiritual coach can help. They want to change something, but they just don't know how how to get started. Maybe they don't they're not clear on their vision or their purpose. That's how you know.
 
</strong>Michael Hingson ** 48:18
Do you make God a part of the spiritual coach journey that people take. Yes, and I ask that because, you know, there, there are a lot of people who talk about God and spiritualness, and they talk about it, but deep down, they don't necessarily really believe it. I went to a church for a number of years with my wife and I and the pastor had a very interesting observation. He said that people in the church would read about spirituality and God and so on, but when it truly intellectually came time to accept it, they just weren't there. And, you know? So I'm wondering how many people knock the idea of it being a spiritual coach.
 
<strong>Jon Zieve ** 49:10
Well, it just so happens that the people that I work with are open for that. Ah, you know, I don't, I think that's the way the universe works. I don't feel like I'm in control of who I coach. I feel like there's, there's other divine guidance or intelligence that's orchestrating things. And so I if somebody's not open to that, it's not a good match. Yeah, there, you know, I'm not going to be as valuable to someone if they're not open to, you know how to how they can pray for answers. Or it's not about religion, Yes, correct. It's not, not at all. It's more about a personal relationship with a higher power. And
 
</strong>Michael Hingson ** 50:05
I think you said something very interesting. I absolutely agree you should not. You shouldn't be in control of the people you coach. That's a whole different story, but you shouldn't be you. You're a guide, you're a counselor, you're a person to help them, but ultimately they're the ones that have to learn to really, really take control, correct. So when you're when you're dealing with people in business, how does a spiritual coach help and how is what they do? Maybe different than other kinds of coaches.
 
<strong>Jon Zieve ** 50:43
Yeah. Well, you can't really separate the individual from the business. So what I find is, when it comes down to, what is your vision for the business, what is your mission, what are your values, that's that's what makes a good business really create the culture that is going to create the success in terms of client satisfaction, in terms of employee satisfaction, retention, it's all about the culture. So it's all about their vision and mission, and that comes from asking for help to receive these messages, what is my vision, what is my mission? And if somebody truly wants that help, they will get it, and then they have to trust it. That's the difficult part of people. Listen and hear it, but they don't Okay. I can't possibly put that in action. How do I do that? That's where I can help them, because I've got several clients that have executed this, that have taken they've proven it works, and they just need that encouragement in even talking to some of my clients about it, the more you trust just being yourself and not trying to be anything but that, and trust your intuition and trust your feelings and your heart that's that's being spiritual,
 
</strong>Michael Hingson ** 52:23
yeah, and it's something that we just don't get taught nearly enough, or are often enough to listen. I used to say, Well, I always record my speeches when I travel and speak. And I used to say, I do that because I'm my own worst critic, and I want to listen to them, and if, if, if anybody can find the problems that need to be dealt with. I I am, but I've realized in the last, actually year, year and a half, and just thinking about it, I've been approaching it wrong and saying it wrong. I'm not my own worst critic. I'm my own best teacher, and it's a much more positive and relevant way to look at things, because, in reality, I am my own best teacher. You can't teach me anything in the world. You can offer me information, but I really have to teach myself, and I have to intellectually learn it and accept what you have to say.
 
<strong>Jon Zieve ** 53:16
Yep, I agree. So you know, a lot of businesses will will say that their employees are not fully engaged or they're in it for themselves, and I experienced that in my my corporate career. A spiritual coach can help the leader to really get clear with the help of their leadership team of what that vision and mission and purpose is, and then it's up to the employees to decide, are you committed to this? If you're not, then you're probably not the right person for the job. But once they commit, then they're not out for themselves anymore. They're part of this solution, and that's how spiritual coaching can help
 
</strong>Michael Hingson ** 54:07
a team, and that's exactly what it is. It's all about the team, and so often we just don't recognize that at all. But we are really all part of a team, and we need to really deal with that and recognize it. I love team building and teamwork. I think that it's the one of the most important things that we all can learn. I when I've written now, this will be my third book. I love to collaborate. I've worked with a second person on every one of the books, and I think it's enhanced it because what I discover is what their strengths are and what my strengths are, and if the two of us need a strength from somewhere else, we'll go find it. But mostly it is that between us, we have to learn how to use our individual strengths to make the team work. Work better. Agree 100% and we can do that.
 
<strong>Jon Zieve ** 55:06
Yeah, absolutely the sum is greater than the individual parts. Yeah,
 
</strong>Michael Hingson ** 55:12
it is. It is absolutely true. And there's no reason that we can't learn to be better people on a team. It is, it is a challenge sometimes and again, it gets back to, are we really willing to look at what the team can offer, or are we going to get back into an ego issue again?
 
<strong>Jon Zieve ** 55:35
Right, right.
 
</strong>Michael Hingson ** 55:38
And I, for one, just would rather stay away from the egos. Well. So what would you if you had some final things that you'd like to impart to people about all of this and so on? What would you like people to take away today?
 
<strong>Jon Zieve ** 55:59
I guess what I'd like people to take away is, if they're curious about how to live life more fully, have more meaning, deeper connections, then encourage your listeners to take the assessment, and invest the 15 to 20 minutes and taking it, and then invest 30 minutes and getting it reviewed, and I'm going to offer that for free. And then just be curious about how they can with a magic wand. What would they do that they don't, they're not doing and see if coaching is for them. Explore it
 
</strong>Michael Hingson ** 56:46
Well, I hope people will take advantage of it. I mean, even if you end up being fine, it's still worth exploring and and I personally am of the belief that no matter what we do, we're always learning, and we'll learn something from everything that goes on around us, I agree, so I hope people will take advantage of it. I want to thank you for being here. What is the name of your business?
 
<strong>Jon Zieve ** 57:11
The name of I work with pro advisor, coach, and my personal LLC is called John Z coaching. J, O, N, Z,
 
</strong>Michael Hingson ** 57:23
i e, v e, Z, i e, v e, coaching com, right? So if people want to reach out to you, best to go to the website. Or how can they do that?
 
<strong>Jon Zieve ** 57:33
Yeah, they can. They can go to my website. It has my contact information on there. They can. They can. I have, like a thing where they can text me that they want to take the assessment, and then I'll I'll respond saying, Send me your email, and I'll send you the link to take it
 
</strong>Michael Hingson ** 57:52
okay. Now you also, I think, did provide the link so they can go to click on the link as well, click
 
<strong>Jon Zieve ** 57:56
right on the link, and then get the assessment. And then I believe I have my calendar link on there to schedule time to review it cool?
 
</strong>Michael Hingson ** 58:04
Yeah. Well, great. I hope people will reach out. I think it's absolutely was worth it and is worth it, and I value a lot of the insights that you've given us, and I hope people will will likewise appreciate this and maybe use it as a way to step forward. You offer a lot of great advice and and great knowledge that will help us all. So thank you very much for being here to do that.
 
<strong>Jon Zieve ** 58:30
Thanks Michael for having me on and I appreciate what you're doing with your your podcast and the books you're writing and just your story. You're a very inspiring guy.
 
</strong>Michael Hingson ** 58:41
Well, thank you. Well, I appreciate all of you listening wherever you are. Would love it if you'd give us a five star rating wherever you're listening or watching us today and YouTube, please give us five star rating. We value that, and we value your input, so please feel free to review us. We would love it. And if you'd like to reach out to me, and I hope you will, I'd love to hear from you. Feel free to do so by email. Michael h i@accessibe.com that's M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is M, I, C, H, A, E, L, H, I N, G, S  so love to hear from you, though, want your your thoughts, love your reviews, and would really appreciate those five star ratings. By the way, I've mentioned it before. As a speaker, I am always willing to talk with anyone who might want to hire a speaker to come and talk about, in my case, my experiences at the World Trade Center or inclusion and diversity. Talk about leadership, the fact that I've had a multi decade career in sales and have a lot of insights to share. Would love to do that, and always looking for speaking. Opportunities, and we're also looking for podcast guests. So Jon, for you and all of you listening, if you know someone who you think would be a good guest for us, love to hear from you or love to hear from them. So please feel free to refer anyone or introduce us to anyone who might be a good guest. And again, one last time, John, I want to thank you for being here with us and for making this a very enjoyable and I think, very fruitful episode of unstoppable mindset.
 
<strong>Jon Zieve ** 1:00:27
Thanks, Michael.
 
</strong>Michael Hingson ** 1:00:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Spiritual Business Coach with Jon Zieve</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/444a3e31-6a2d-4c6b-9f5c-547cbc3ffef2.mp3?source=rss&amp;ext=asset.mp3" length="90182737" type="audio/mpeg" />
<itunes:episode>261</itunes:episode>
</item>
<item><title>Episode 260 – Unstoppable IEP Advocates with Amanda Selogie and Vickie Brett</title>
<guid isPermaLink="false">https://pinecast.com/guid/65a74e85-b3ef-4c94-b891-2a82c50787fa</guid>
<pubDate>Fri, 23 Aug 2024 11:00:44 -0000</pubDate>

<itunes:duration>01:07:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/43e771b7-f6e8-4ded-97e9-7f6cc91f80f2/UM260-Amanda_Selogie_and_Vickie_Brett-Coverart.jpeg.jpg" />
<description><![CDATA[<p>In the education world “IEP” stands for Individualized Education Plan. IEP also stands for the Inclusive Education Project. In the latter case, the IEP is a boutique law firm started by two women, <strong>Amanda Selogie and Vickie Brett,</strong> who decided to devote their lives to helping parents of children with disabilities and the children themselves to get the best possible education. While there are special education teachers and others who help facilitate the education of “children with special needs”, they can’t do it alone. The education system tends not to know much about special education in specific and disabilities in general.</p>
<p>In the United States, one of the basic ways “special education” is monitored and controlled is through the initialization of what is called an Individualized Education Plan for each child with a disability. This plan is something that must be agreed upon by representatives of the education system, the parents of children with disabilities and, when possible, the children themselves. The process can often be somewhat acrimonious and daunting especially for the families. Vickie and Amanda work to represent their clients and help get the services and equipment their children require to get a full education.</p>
<p>This episode is quite informative especially if you are a parent of a child with a disability. Even if this is not the case, you well may know of someone who can take advantage of what Vickie and Amanda offer. On top of everything else, this is clearly an inspiring episode about two women who are doing very important work.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Amanda Selogie</strong> received a bachelor’s degree in Child and Adolescent Development, specializing in Education from California State University, Northridge and a Juris Doctorate from Whittier Law School where she served as a Fellow in the prestigious Center for Children's Rights Fellowship Program and served in the school's pro-bono Special Education Legal Clinic. Amanda immersed herself in the world of civil rights and educational advocacy through her work in education, empowerment and advocacy with the Inclusive Education project, supporting inclusion in early education through her appointment to the Orange County Child Care and Development Planning Council and their Inclusion Collaborative Committee, previous work serving as a supervising attorney for UCI Law School’s Education Rights Pro-bono project and coaching of AYSO’s VIP (Very Important Player) program coaching players living with disabilities and creating an inclusive soccer program.</p>
<p><strong>Vickie Brett</strong> was born and raised in Southern California and through the Inclusive Education Project she focuses on advocating and educating families about their legal rights. Vickie is committed to strengthening her clients who come to her disheartened and beaten down by the current education system. Because Vickie is bilingual, she represents and empowers many monolingual Spanish-speaking families.  She is a dedicated pro bono attorney for the Superior Court of Los Angeles’s Juvenile and Dependency 317(e) Panel and in the past was a supervising attorney for the UCI Law School's Special Education Law Project.</p>
<p><strong>Ways to connect with Amanda &amp; Vicki:</strong></p>
<p>Instagram: <a href="https://www.instagram.com/inclusiveeducationproject/" rel="nofollow">https://www.instagram.com/inclusiveeducationproject/</a>
Facebook: <a href="https://www.facebook.com/IEPcalifornia/" rel="nofollow">https://www.facebook.com/IEPcalifornia/</a>
LinkedIn: <a href="https://www.linkedin.com/company/inclusive-education-project" rel="nofollow">https://www.linkedin.com/company/inclusive-education-project</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to really deal with all of those. Our guests are Vickie Britt and Amanda Selogie, and if I were not a nice person, I would really have a lot of fun with saying they're both lawyers, and we could start into the lawyer jokes, but we won't get there. We won't do that, but they are. They're very special lawyers, very seriously, because what they do is spend their days dealing with helping to get students in California the services and the support that they need. A lot of times, working with what's called the IEP, which they'll explain and representing parents and students when it's necessary to work with school districts to get the districts to do the things that they should, there are laws, and unfortunately, all too often, the districts aren't aware of the laws, or choose to ignore the laws because, oh, that would be too expensive for us to do, and they're going to talk to us all about that. So Amanda and Vicky, I just want to welcome you to unstoppable mindset. Thanks for being here.
 
<strong>Vickie Brett ** 02:34
Thanks for having us.
 
</strong>Amanda Selogie ** 02:35
Thanks for having us.
 
<strong>Vickie Brett ** 02:36
So I'm Vicky Brett, and we have
 
</strong>Amanda Selogie ** 02:41
Amanda Selogie I didn't
 
<strong>Vickie Brett ** 02:43
know if you wanted me to say your name or not. And we are from we are special education attorneys in Southern California, and we have our own nonprofit law firm called the inclusive education project, for those people in the know. The acronym is IEP, which also shares the same acronym for the students with disabilities that we represent. They have individualized education plans which lovingly go by IEP, so that's how people can remember us. We're the IEP gals, right? And we've been doing this for, oh my goodness, for like, 12 plus years now as attorneys and advocates, obviously, Amanda and I started in law school as special education advocates, and that's actually how how we met. Amanda, do you want to talk about what other things our nonprofit does before kind of get into how we met?
 
</strong>Amanda Selogie ** 03:40
Yeah, of course. So the Inclusive Education Project provides kind of a number of services. One of the primary services we provide is legal services. So because we are a nonprofit, we provide both pro bono, so free services, legal services, and what we call low Bono, which are low cost, flat rates for families, our representation is a little bit different than what you would think of as a normal, traditional attorney. Traditional attorneys file lawsuits, and that's the primary purpose of their practice. And while there are lawsuits to be had in special education, we call them filing for due process. It is not the only thing that we do. A lot of what we do is advocating and collaborating, both for and with students living with disabilities, their families and the school team. Most of the time when families come to us, there's already conflict, things going on that there's disagreements. So we try to come in and bridge that gap, if we can. We love when families come to us at the beginning of their journey, because then we can help guide them through that process to avoid a lot of problems that fall and get to you. Know due process. So along those lines, the reason we have this as a nonprofit not just to provide low cost services and free services, but our mission is really to educate and empower parents on their legal rights, but also provide more education and have a better conversation around disability rights and education between service providers and parents and families and school districts and teachers and administrators. So along those lines, we do trainings for schools and parents, and we also have a podcast where, you know, we kind of touch on any topic under the sun relating to Education and Disability Rights and special education, and really trying to make this world a little bit smaller in terms of getting families and schools a little bit more knowledgeable about the resources available and just the different techniques we could be using to help better educate These kids
 
<strong>Vickie Brett ** 05:58
well, and going beyond just acceptance to understanding and inclusivity. I think that's that's really the, the cornerstone of our nonprofit, and like, why we have the podcast, the Inclusive Education Project podcast, the mentality is just to start those conversations. I think a lot of people have those conversations, but they're very surface, and so whatever we can share in our experiences of the clients that we fight for, the students, we try to do that and and it's been a nice way to kind of blow off some steam as well, because a lot of administrators and parents who actually reach out, and we've had some of them, which, which is so wonderful, because it really is, you know, it just shows that we're all kind of, we're all humans, and we could always be doing better. But when we see that administrators, you know, listen to us, it really, it makes us feel that, you know, we're not just shouting into a void, or we're just not preaching to the choir, where we are actually being able to have these tough conversations and have people from from the district side, really receive it and then provide us feedback, which, which has been nice. Yeah, like Amanda said, Oh, go ahead.
 
07:27
Oh, you go ahead. Oh, I
 
</strong>Vickie Brett ** 07:30
was just gonna say, Yeah, we, you know, we, we do our, our bread and butter is special education. So that would be issues that children with special needs are encountering in school districts. We also do a bit of probate. We do try to provide kind of a one stop shop for our clients in that if they have their child, because when their child becomes an adult and they need assistance with getting a limited conservatorship or certain powers to help that child transition into adulthood, we can with the limited conservatorships, and then we also provide special needs trust, which come into play when the parent wants to kind of set up a trust. You know, their will to leave their the child, their inheritance, and to be sure that their disability is protected, we we help create special needs trust for those families. So you some, I mean, now we've had the firm 10 years, and I feel like, yeah, Amanda, you've had your clients starting from, like, kinder to, like, High School, which is, like, phenomenal. I know I've had clients you know that I got, you know, in the fourth grade, and they've already graduated, and it's just it really warms our heart to be able to kind of discuss what it is that we do, because not a lot of people know, I think you would think that other attorneys know, but they really don't know. It's just a very small percentage of us in in the nation. But then, just let alone in California, you know, compared to Arizona, where there might be only a few special education attorneys, you know, maybe three in the whole state, California obviously will have a little bit more because of our our state is so big, but compared to family law attorneys or personal injury attorneys, we are very small percentage. So it's nice to be able to kind of speak to that, and what it is that we, we do do, well, yeah,
 
<strong>Michael Hingson ** 09:38
well, go ahead. Oh, I
 
</strong>Amanda Selogie ** 09:40
was just gonna say a lot of a lot of people think attorneys, and they think, Oh, it's just lawsuits. And everyone thinks like, Oh, our country is too happy. And like, what we love to say is, like, we are counselors in every sense of the word, like we, we try not to have lawsuits. Like we really try to encompass so much more. I mean, our practice, and that's part of just what special education is and why. Some families have been with us for so long is it's more than just the legal side, sure.
 
<strong>Michael Hingson ** 10:06
And I thought the reason I wanted I started this one, I should say, differently than I've done a lot of podcasts. And the reason because I think that what you guys do is really so unique, and that you have done so much to address the issue of disabilities and so on. I really wanted to give you an opportunity to really, kind of explain it, but tell me if you would a little bit more about why you chose to go into the field of dealing with disabilities.
 
</strong>Amanda Selogie ** 10:44
Amanda, I can start. Oh, you can start.
 
<strong>Vickie Brett ** 10:50
This is Vicki, you know, it's, it's really funny, because Amanda and I a lot of the special education attorneys in the field, it's it's changing. We, I feel like we were like, that first tide of changing. But a lot of them were attorneys in business litigation, district attorneys, and then they had a child with special needs, and then they, like, stumbled across this area of the law, Amanda. And I really, or I'll let Amanda go into hers, but I did actually kind of stumble, stumble into it very early on in law school. Amanda and I were a year apart. I was a year ahead of her, and we both decided to study abroad in Spain and hit it off. And she was like, we should have a class together. I'm I'm taking this clinic, the special education clinic, you should do it too. And I thought, oh, okay, I was kind of already set on my path of environmental law, dating myself a little bit. I wanted to be like Aaron Brockovich, you know, my dad was in environmental science, and so I, you know, I really wanted to take it up for the environment. And I had a internship with Coast keepers, and really was kind of on that path. And once I joined the clinic, I realized that being bilingual, I could help Spanish speaking families, and I really kind of fell in love with this area of the law. It was really just, you know, being a people person, and getting involved and seeing how you could advocate on behalf of these, these children with unique learning challenges. And I had, I have a cousin on the spectrum, and at the time, I kind of known, oh, he had a plan and things like that, but I really didn't know the intricacies of it. And after I graduated, I actually was hired by the professors that ran the clinic. So Amanda and I never got our class together. She was in the LA, and they pulled me from LA to the Orange County sector because I spoke Spanish. So we didn't even get the class together, but we did keep in contact, and while I kind of worked at this boutique law firm that did special education and then also did family law. And then once Amanda graduated and passed the bar A year later, and she started working for a separate just special education law firm, we would always get together and talk about our cases and like how we could do things differently. And what's so funny to think is we thought 10 years from now, which would be right now, right would be ridiculous, but like 10 years from now, we're gonna open up our own firm, but we really quickly realized that we could just do it ourselves. And so I'll let Amanda tell how she got into Yeah, because it's completely different.
 
</strong>Amanda Selogie ** 13:40
Yeah, yeah. I went to law school specifically, knowing that I wanted to practice special education law. I fought going to law school for a very long time. It wasn't my plan. I had a very young age, thought I was going to be a teacher, and I dabbled in costume design for theater. Changed a lot, and then I kind of got back to teaching, and my or, or the plan of teaching. My aunt is a special education teacher in LA and has been for like, 25 years. And I had worked with kids with disabilities on and off, different capacities, summer camps, tutoring, that sort of thing in high school. And when I was getting a degree in child development, I started working as a one on one a for a child in a charter school. And the charter school was a full inclusion school. So one of those schools that was is kind of one in a million, where full inclusion is done very well, and works very well. And so I had the benefit of seeing that while I was in college, and I worked primarily with this little boy who had Down syndrome, but I worked with a few other students as well, and I absolutely fell in love with it. I fell in love with working with the kids, and I was just so inspired by. Not only the kids that I've worked one on one with, but the other kids in the class and the whole school, that just the dynamics and the vibe and just the collaborative nature of the school, everyone working together, everyone was on the same page. Everyone was treated the same like things. And it wasn't. It wasn't, unfortunately, what we see in a lot of school. And I, I thought, this is this is right, I'm going to be a special ed teacher. But then that kind of shifted, because as I worked more and more with the school and with certain families and learned how just what an anomaly this one school is, and that that that was not the case in 99% of schools, and that families really had to fight tooth and nail to get services even a fraction of what I saw in this school. And I learned about due process. I learned about some of these families having to fight for the legal system. And you know, I had this thing in the back of my head of being told, as a kid, you should be an attorney, because I like to argue, I guess, and talk. It's something that I never wanted. I never wanted to go to law school. English was not my subject. I was a math kid, but I just I felt in my gut that I would be one of those teachers that would speak up and get fired, or I would push too many buttons, and it would be very challenging for me to sit on my hands and not say anything. And so it kind of just fell together, like I kind of fell into it as, like an awful moment of this is the way that I can support and work with these kids and do something that I was kind of pushed to do. And I found out a little bit more about the theory of law and how there's very few attorneys that do it, and I was really intrigued by the fact that it was very individualized and new, and it wasn't something that was very cookie cutter. And I liked that I could be creative and have that creative side to it. So went to law school, and, you know, Vicki shared our story of how we met, and was fortunate enough that I did go into this field, and I absolutely I continue to fall in love with it and the kids that we work with. And you know, when Vicki and I started our practice, a big part of it was because we saw the way things were being done with other firms, and the focus was on cases and lawsuits and getting the case law and pushing for changes in legislation. And while that's important, it's it takes a toll on families, and it's not something that is a quick resolution. And so while these cases go through the court system, these kids are getting older and older, and next thing you know, they're out of school. And while the system may have been impacted by their case, they haven't been and we just felt like this. This wasn't what we were meant to do. We were meant to help a different way, similar to how I felt when I was in undergrad. And so when we started our firm, we had this, this, this goal of having a bigger impact than just one case at a time. And I think that's why, like, we have clients, Vicki mentioned that we've had for a very long time. I have some that started in kindergarten that are now in high school. Because our goal isn't to file lawsuits. Our goal isn't to hide things and prepare for a hearing or prepare for litigation, which is what a lot of attorneys do. That's their focus. Our goal is, how can we help this child right now? How can we help the school right now? Because a lot of what we're doing is help the teachers get more services and more support into the classroom, to get teachers and school staff trained to keep environments safe and so our and that's why, you know, we love what we do, because we can be very creative, and the law allows us to be because everything is supposed to be individualized, and the law is there to protect kids. And unfortunately, one of the biggest problems we see is that enforcement is just not there, because it does take attorneys like us coming in to enforce the law. It takes parents fighting to enforce the law, choosing to fight to enforce the law. So yeah, you know, we do things just a little bit differently,
 
<strong>Michael Hingson ** 19:09
okay? And I can appreciate that how much of your caseload deals with disabilities and and special services like what we've been talking about,
 
</strong>Amanda Selogie ** 19:20
100% because all of our clients have a disability, even our small sector of probate still deals with it's not traditional probate, it's only the conservatorship special needs trust. But I'd say about 5% is probate. The rest of it is dealing with schools and school districts, so just about all of our cases.
 
<strong>Michael Hingson ** 19:41
So the I'm familiar with IEPs, and actually, when I was growing up, I don't think we had an IEP if we did, I never knew about it, but I've been a staunch advocate, and love to help people when they have questions about IEPs and so on. So again, it's. Virtual, individualized education plan. But what are some of the biggest challenges that parents face when dealing with the whole special education and educational process?
 
</strong>Vickie Brett ** 20:13
Yeah, I mean, sometimes it ebbs and flows, but I would say the biggest challenge is not knowing what they don't know. And when you have a child that maybe you know, has some type of disability, right, if it's if it's outward, you know, they'll they're diagnosed with cerebral palsy once they're born, and you kind of have some time to really be able to kind of digest that information, I think that parent will come to the school district a bit more prepared to say, Hey, this is my child. This is what I think my child needs, and they'll be able to speak to it when we have parents that have their child go into the school system and they don't know that their child has some type of learning challenge. That is where I think it kind of gets sticky. So the child may have dyslexia, the child may have some of these disabilities that you wouldn't necessarily know until your your child really started learning things. And of course, you know, here in California, we always talk about zero to five and the push to, you know, read to your children and all this stuff. But you know, unless you have a child development background, sometimes it's and you know your child best, but sometimes you don't really understand what their challenges are until they're in the school system. And so oftentimes will get parents that have maybe had IEPs for a couple years, and they've had a great team, but some of those team members change, and then they start to feel not heard. They feel that their child is not seen, and then they get mad, and they Google, you know, attorney and so and so. That's why, you know, we we feel that some of these challenges, and what our podcast really tries to focus on, at times, are these different issues that come up. What is it that you have to look for if you believe that your child should be eligible for an IEP, how do you request that? What is an IEP? What are present levels? But yeah, I think the biggest challenge, because even if you know your child inside out, it's sometimes really hard to navigate the politics, if you will, of these individualized education plan meetings I have, for instance, like one case where the child very clearly needs a One to One aid. Everybody has said it, but the administrator, for whatever reason, has not put it in the IEP that the child has said it, the the general education teacher says he needs one. The RSP teacher says he needs one. His speech and language pathologist says he needs one. But, you know, we just haven't gotten there. And that to me, just seems wild, right? That that this child has not put it in, they haven't put it in the IEP, and it's because, and they even said it, well, you know, we're in an age shortage. We don't have an aid that we can provide them. Oh, well, if we try to hire one, it's going to take forever. These are not excuses that, you know, you should be standing on. The law is very clear about it, but yes, do we understand that there are some things that we need to kind of push in order to get it done. It just because you can't hire an aide that would just work exclusively for the district doesn't mean you can't go with a private agency that could provide an aid, right? But that's going to cost more. So that's what I mean about, like, the politics of it. Amanda, what big challenges do you think? And like I said, it ebbs and flows, so it just depends on our caseloads. That was one that just came to my mind. But what about you? Yeah, yeah,
 
<strong>Amanda Selogie ** 23:54
I think that training and experience plays a big role. You know, whether we're dealing with a child who's in a general education class and that general education teacher has a general education credential, they do not have a special education credential. The majority of times, they have not received any training. Maybe they've had a few kids on IEPs, maybe they haven't. And the reality is, is that a general education credential doesn't come with specialized training for special education. They may be a bit knowledgeable about there may be a child with a disability. You know, I my degree was at a school where a lot of students were getting their teaching credentials at the same time, so I took the majority of the same classes as the students that were going to get their credentials. They just had one extra year. And I can tell you, based on my course load, and based on the course load of all my friends that were in the teaching credential program, there was one class that had anything to do with special education. And it was very minimal, and it wasn't a guarantee that even everyone took it. And I took that class, and I can tell you that it's very minimal. It doesn't really it doesn't really train you on how to implement an IEP, or how to understand the why behind a lot of what's in the IEP. And while a general education teacher may come to an IEP meeting, an IEP meeting isn't training, it's, you know, development of the accommodations and the goals, and they may get a fraction of the information about that child's disability, but they're not an expert on autism, they're not an expert on ADHD. They're not an expert on sensory processing deficit or and so a lot of perceptions occur. We have a lot of teachers that make assumptions. They may have had one child with ADHD, and they think they're all doing the same, and this worked for them so that not there's a lot of perceptions that they seem fine if they would just and then fill in the blank, right? If they would just do their work, if they would just show up to class, if they would just pay attention. The assumption is that they should be able to do all these things, just like every other child. When
 
</strong>Michael Hingson ** 26:10
you say they, who are you referring to as they?
 
<strong>Amanda Selogie ** 26:14
A lot of times the teachers because they don't, yeah, they don't have that specialized training, and frankly, even a special education teacher has a specific credential, but it's, there's so many vast different abilities and disabilities out there, and there's spectrums, there's, you know, not all kids that have one diagnosis to be the same. There's comorbidities, there's there's even, when you look at, like, if you analyze and review an assessment report for an individual child, there's, there's a lot of numbers in there right of low scores or average scores or below average and but there's not a lot of times an analysis of, how does This impact the child in the classroom? And so a lot of teachers have kind of a variety of knowledge and experience and training on kids. And IEPs are developed in a way that are supposed to be individualized that child. And so if that teacher isn't given training on that child's needs. A lot of times, like I mentioned, we have these assumptions about what a child should be able to do or shouldn't. But then we also have, how do we implement the accommodations that are there? How do we implement the services? And if we have speech therapy, are we really collaborating between the speech therapist and the special education teacher and the general education teacher and the parent, so that we're using a lot of the same strategies and implementing and so a lot of times we get families that come to us and the IEP on its face looks okay. A lot of times the IEP doesn't look okay. But in many circumstances, we can fight and we can make sure the IEP looks okay, but if it's not implemented appropriately, because there's not a lot of training, or not the right training, or we don't have ongoing analysis of these different factors, then it's going to cause problems. And there's not really a mechanism for the school district to sit there and say, let me analyze each of these IEPs and make sure that everybody involved has the proper training. There's nobody doing that.
 
</strong>Michael Hingson ** 28:28
Yeah, it's it's not even just the teachers. It's also the administrators who get no training in this at all. How do people find you? So it's not like your Jacobi and Myers or those kinds of things. So the reality is that there are so many people who probably aren't even familiar with the whole IEP process and what their rights are, what their children's rights are, or the parents rights, or the children how? How do they find you?
 
<strong>Vickie Brett ** 29:01
Most of the time it's word of mouth. So you have parents that either you know, like I said, Google us right, and are able to find us that way, or hear us on our podcast or even on our social media, they're able to find us and are able to kind of contact us that way, but for the most part, yeah, it's word of mouth. So one parent, you know, starts talking to other parents, and then, you know, our name comes up. We also do a lot of presentations for nonprofits, and have in the past done for schools, private schools, and really have tried to just kind of be out in the community and do pre covid. We had done a lot of panels and discussions. And really, just like I said, start, start those conversations, we network with a lot of professionals that are not Attorneys. Other attorneys usually get referrals from other attorneys. Potentially we could get and we've done conferences like family law attorney conferences and personal injury attorney conferences. They might be the ones more often than not, that come across a family with a child with some type of unique learning challenge or disability, but yeah, I would say the majority of our cases come from a parent that was talking to a parent in the hospital on the way to a physical therapy appointment or even just during pickup, which is great, because that's the, you know, it's, it's always easier to refer someone that you know, to somebody that you know hasn't has a problem that they need help, especially at a legal level with so
 
</strong>Michael Hingson ** 30:49
So one question that comes to mind is, who pays for your services and how does that all work out? Because I got to imagine that a lot of the parents can't really afford any kind of substantive legal fees.
 
<strong>Amanda Selogie ** 31:03
Yeah, so it depends, depends on what kind of services we're providing. We do have a portion of our services that are pro bono, so they're free to the families. There's a section of the legal statute that says parents should be entitled to legal representation because of the way the system was set up. So if you go through due process, through litigation, and you go to hearing and you win, then you are entitled to get your attorney's fees paid for. So whether the family pays up front or they don't, and it's pro bono, the if you prevail in hearing, you can get attorney's fees paid that way. 95% of Special Education cases settle. They don't go to hearing. So part of the negotiations in this settlement is for attorney's fees, because the school district recognizes that parents are entitled to that, and you know, the settlement wouldn't happen if not, but for the attorneys involvement, and because they are entitled to it, settlement funds do get part, get included as part of the settlement agreement. And then there are circumstances that don't involve litigation, and families want our help to either help coordinate or walk them through serve this the system of IEPs help them kind of manage it. And so those services we do offer a flat rate so we don't charge by the hour. We do low flat rate services, and typically, our clients retain us for an entire year that allows us to follow them through that IEP process, because it's not just one two hour meeting, it's a lot of follow ups and a lot of making sure that IEPs are being implemented and things need to be tweaked and follow up meetings. And so in those cases, families do pay, but we do have a sliding scale, so it's really based on how income and size, the complexity of their case. But they're all lower rates, and they're they're flat fees, when,
 
</strong>Michael Hingson ** 33:10
when you say lower rates. I'm just curious, can you give us an example, or is that something you can easily
 
<strong>Vickie Brett ** 33:15
Yeah, so, I mean, you know, because some of those attorney we know, I mean, obviously we're really transparent with our colleagues, but you know, the boards have to, at times, the school boards have to have meetings where they are approving the attorneys fees. So our attorneys fees, compared to some of those in Southern California, they if they charge hourly, it can be anywhere from about 678, $100 an hour out in LA if you're getting the cream of the crop, it's similar pricing as well. If they are charging hourly that there are very few that will take a majority of the cases as the pro bono cases as a man explain that we do they do then, because the statute does indicate that we can get some of our attorneys fees. But something that I think parents don't necessarily understand is that, you know, because it is, it's a negotiation tactic of the districts to not pay all attorneys fees, right? So if you're the parent and you're paying an attorney $10,000 and they've resolved everything at mediation, your child's getting everything that you wanted, but then the district comes back and says, Well, we're only going to pay you $5,000 that puts the attorney in a weird position, because you as a parent want all your 10,000 back, right? But this is a negotiation, and so then that's not likely going to happen. And we just, we, we just take that out of the equation, like we're going to be the ones that are going to be deciding what we are going to accept. We're. Not putting that on you, because we have had colleagues where over a couple $1,000 the parent had to go to hearing and then ended up ultimately losing on several issues that technically the settlement would have resolved for them very easily, simply because they they wanted all of their attorneys fees, and that was the client's decision, right? And so, yeah, we just, we just delete that from the equation. And if anyone's going to be making that decision, it's Amanda or I, especially knowing that a lot of these districts use it as a as a tactic to keep attorneys from providing these services for free to many families, what I was
 
</strong>Michael Hingson ** 35:39
thinking of more when I asked the fee question was not so much the cases that go into litigation, but more in the cases where you're helping someone go through the IEP and so on. And so I'm not really looking at it in terms of since I understand not all cases go to litigation, but yeah, yeah, other cases that don't go through litigation. How does that work? Yeah,
 
<strong>Vickie Brett ** 36:02
not a lot of attorneys will do like the yearly care maintenance package that we do with a flat rate. They will still charge hourly. So there are advocates that that will advertise that they can help at IEP meetings. So maybe this was a former school psychologist turned, you know, educational consultant, and they can walk you through the IEP process. And so some of them can be just as expensive as an attorney in Southern California. But yeah, yeah, yeah. Well, I mean, some of them are charging four or $500 and the the problem that they get into is that that's okay to help navigate. But when it comes to a point where you're you're leaving things on the table. For instance, let's say the child has needed speech and language services for two years, and you finally secure it as an advocate, but you are not. You know, going back to the district. They can't, because they can't sue them, but if you're not turning that case over to an attorney so that the child can be made whole by being provided compensatory education in the form of speech and language for them not having it for the past two years, I think that's where it kind of gets sticky. But, yeah, I mean a lot of but
 
</strong>Michael Hingson ** 37:19
if you got a lot of attorneys, if you were doing a flat rate kind of thing, sort of, what's the range of that over? Let's say you're, you're, you're going to be helping someone say, for a year, kind of, what's the general range of that for you guys?
 
<strong>Amanda Selogie ** 37:33
That kind of changes, um, year to year, obviously costs increase and stuff like that. But I mean, it can really go from a couple $1,000 up to 10 or more 1000. Just it really, really depends.
 
</strong>Michael Hingson ** 37:47
That's what I was. Just curious. Our
 
<strong>Amanda Selogie ** 37:48
board kind of lays out some guidelines. We do it based on, you know, income, so we try to keep the fees low. But some, some families, the case is fairly simple, and what we're looking to do is just kind of help and give them advice other times, like we possibly have to file for due process. So in those cases, it could be more, it could be less, it really depends. But of course, if you look at the amount of time that Vicki was explaining, it's nowhere near the hourly rate that most attorneys No.
 
</strong>Michael Hingson ** 38:25
And I understand, yeah, and I understand that. So here's another question regarding that, are there ever times when, again, let's, let's not go to a due process litigation kind of thing, but where you're helping a parent, and essentially, you're helping the school district as well, because typically, there isn't a lot of expertise. Do you ever find that when that kind of thing occurs, that the school district will help pay any of the fees? Or is that really always going to be on the parent alone?
 
<strong>Amanda Selogie ** 38:56
Usually, the only time the school district will pay for fees outside of litigation is if there's a settlement agreement. So there are times where we're working with the school team, and both sides recognize that there's a conflict that needs to be resolved. The school district maybe wants to provide something, but they want to be confidential. They don't want other families to know they're providing a service and but they don't want to go through litigation. They don't want to have to deal with a lawsuit. So we will negotiate settlements, sometimes outside of litigation, and usually included in that is attorneys fees, because if we're avoiding litigation, that's similar so, but usually not through just the IEP process. They don't say, like, hey, we'll, we'll, you know, throw you a couple bucks for these services. Unfortunately, yeah,
 
</strong>Michael Hingson ** 39:44
it'd be nice, but unfortunately, that kind of funding isn't there, and so it, it is difficult, but what? What kind of advice would you give to parents who may. Disagree with an individualized education program, if I could talk, I'd be great. But what kind of things might you suggest for a parent who disagrees with a plan to to at least deal with the process? And I mean, obviously at some point they have to call in someone like you. But what are some things that a parent can do up front if they say, No, I really don't agree with this. Yeah,
 
<strong>Vickie Brett ** 40:27
so, I mean, you know, make that known, especially at the IEP. You know, get a copy of the IEP and if, for instance, let's say they're taking away occupational therapy your child's had it for, you know, 30 minutes a week for forever. And, you know, they do an assessment and they say, Oh, well, we don't think he needs it anymore. The parent can initiate stay put. And so essentially, what that says to the district is, I don't agree with taking this away, and so I'm not going to agree for you to take it away, and the services that we've had in the past are what's going to stay put right? That we're not going to change that. That also signals to the district that they either need to hold another IEP, and you can try to compromise at that IEP, oh, well, you know, maybe let's do a fade out plan. Or maybe, you know what, instead of 30 minutes a week, maybe we're willing to do every other week, right? Of course, they're going to have their own say in why they don't, you know, think that they need these services anymore, but at least it kind of gives them an indication like, oh, okay, there's something wrong here if the district doesn't do another IEP, maybe, you know, it's time for you to kind of raise the flag a little bit and say, you know, go to the the principal or the director of special education and ask for maybe a confidential meeting. Maybe you guys can resolve this outside of the IEP, the only thing that we would kind of advise as well is that we've had some districts that work really great with the parent and make changes to the IEP, even though the meeting was confidential. But more often than not, what the district will try to do in that confidential meeting is have you sign a confidential settlement agreement, and that is now a legal document, and you may be giving up rights that you didn't even know that you had. So if you were to do that, you know, always have an attorney, you know, review that information, but at least, you know, starting at the starting point would be, hey, let me see if we can informally resolve this by either having another IEP, you know, I'm staying put, or maybe having a separate conversation with with somebody higher up, like the direct special education for the district. And what we see a lot
 
</strong>Amanda Selogie ** 42:51
of times, I
 
<strong>Michael Hingson ** 42:52
think one of the important things that people really need to understand is that an IEP isn't just something that the educational system can say, this is it negotiable. It it is up to the parent to bring in whoever they feel they need to bring in to rep, to help, if they need to represent their rights. And the reality is that the child and the parents do have rights, and this school system does not have the right to just say, This is it. This is why it's an individualized education program or plan. It is a plan, and everyone needs to agree to it. And the reality is, many times you know what's really going on, it's a game of, I and the school district don't want to spend money, and the parent is saying, You gotta, it's the law, but, but a lot of parents really don't understand what their rights are regarding IEPs, and that is what is so unfortunate, because they can, can be waylaid in so many ways. How do they learn what they need to know about the whole IEP process, I realize, and I would say right off the bat, my answer to that would be, in part, fine you. But beyond that, how do parents learn? Because I would think that the smarter they are about the IEP process, the quicker it might be that they will bring you in, because they know what you can do. But how do they learn about the process? Yeah,
 
</strong>Amanda Selogie ** 44:26
I mean, there's certainly a lot of resources online. I mean, if you just Google terms, like, you know, my rights with an IEP or, you know, help with IEPs, there's, you know, tons of websites and articles out there. Certainly there's a lot of information on social media as well. We are very active on social media, providing tips and tricks, and you know the basics of what you know, parents, legal rights are, and that sort of thing. And then, of course, we have our podcast where. We do just that, try to provide some information for families and educators on things that they can be doing most of the time to avoid a litigation. So there are a lot of resources out there, I think. And one thing that we love that when parents find is that there's a lot of parent groups out there, both like that meet in person and then, as a consequence of covid, a lot of Facebook groups have popped up. So for families who are looking for like local support on their school district, a lot of times, they can find a Facebook group of parents within their school district or their geographic region, because there are some things that vary state to state, and so sometimes that can be really helpful is talking to other parents about, you know, what their experiences have been, and what they've done and things like that.
 
<strong>Michael Hingson ** 45:53
So what advice would you have for parents who really want to develop a good, collaborative and working relationship with their school district and their school assuming that the school district or school also wants to really develop a good, positive collaborative relationship. And I'm sure that there are some who don't, because they feel we know all there is to know and that's it. But what's the advice for parents who want to really establish a good relationship,
 
</strong>Vickie Brett ** 46:24
I think, is for the parent to have confidence in that they are the expert of their child. I think that kind of gets lost a little bit when you have 10 people on one side, you know, kind of describing a different child than than you see, you, you are the expert. And I think having the confidence to say that and and to really bring the room back to, hey, it's not me against you, it's us against the problem. I think being collaborative in the sense of, you know, if your child has diagnoses, you know, being able to provide that information to the school. You know, sometimes we'll get parents that, you know, for for privacy, you know, don't want to share, but if that diagnosis is impacting the child and how they're accessing the curriculum, and it's not something that's, you know, going to be on their forehead, right? And it's something to help the district kind of see, oh, yeah, I can see why she would need this as an additional accommodation. We, you know, you need to be as transparent as possible. We oftentimes get parents that have, you know, information that they're holding on to because they think it's going to negatively affect the child, but they don't really know, right? It's just them kind of hiding the ball. And while the district shouldn't do that, they do do that. I think people kind of pick up on that. But I think at the end of the day, being able to, you know, if you need to have an IEP meeting, you know, why are we having the IEP meeting, asking the district to provide documents, even draft documents, before the IEP, there's no set law in California that that mandates that they have to provide it to you. But one of the reasons that we ask for drafts of, you know, an assessment, or even the draft IEP is is not because we want to see what the district is going to do and say no. And say, No, we know it's a living document, but let's get it beforehand so that I can read it and come prepared to the IEP meeting to ask whatever questions or make any corrections. And I think just these few kind of tips and tricks of of and having that in your back pocket has helped a lot of our clients when when they no longer need our services, right? That's kind of like the baseline we're coming to open arms to this meeting. We want to know as much information beforehand so we can make the best use of everybody's time,
 
<strong>Amanda Selogie ** 48:54
and then to like, along the lines of trusting your gut, like, don't be afraid to ask for things. Don't be afraid to ask for information. So using our wh language, who, what, where, why, when we want to ask details, a lot of times we get information, and parents are afraid to ask more questions. But if you don't truly understand what's being told to you or the why behind it, you're not going to get the answers. And often by parents asking, Well, why do you think this is or why do you think this isn't working? Or why do you think this this does work by asking those questions, often it gets the team to have a better communication. And sometimes we just need to ask for more we need to get more data. We need more information. And it's from those questions that the team realizes we need more information. But then also, don't be afraid to ask for things they're never going to give you things you don't ask for. No,
 
</strong>Michael Hingson ** 49:51
I remember growing up very much pre IEP, don't, don't tell and I. Um, I remember, we moved from Chicago after I was in kindergarten, and here in California, they start kindergarten the year after Illinois. So I ended up with two years of kindergarten. The second year was pretty boring because they had no facilities. In the first year, when I was in kindergarten, Illinois, they actually, because there were so many preemie babies who became blind, they actually, with the encouragement, sometimes pretty strong, of the parents, they actually developed a kindergarten class for blind kids. And I learned braille and so on, and all that went away coming out to California, when, when we I was in school. I remember one afternoon, there was an incredible shouting match between my father and the principal of the school because they wanted to ship me off to the California School for the Blind. Oh, now the reality is, I think academically, CSB was still pretty decent at that time in terms of dealing with blind kids, certainly earlier it was, but still, they wanted to ship me off to the California School for the Blind, and my parents would have nothing to do with that, and they did eventually, just plane put their foot down and said, No, we're, we're not going to allow him to be sent away. But it, it does happen, and it's, it's unfortunate that there had to be such a battle over it, but that's the way it went. And ever since then, I've had a few times where in the past, the educational system tried to discriminate against me. In fact, when I was a freshman in high school, the superintendent of the district didn't want my guide dog on the school bus, which was an incredibly gross violation of state law, but his position was, it's local school rules superseded state law. Well, he lost that
 
<strong>Vickie Brett ** 52:07
rightly so. My goodness, he
 
</strong>Michael Hingson ** 52:09
lost that battle when my father kind of accidentally wrote a letter to the governor of the state of California. You know, so parents do have to be advocates and shouldn't be afraid to be advocates, but make sure you you're advocating for something that makes sense to advocate for learn, and that's something you know in discussing this whole thing, it is also something it seems to me that that parents Need to really understand what their children are capable of. I've seen so many times that Parents of Blind kids, for example, didn't think a blind kid could do anything, and they've been part of the problem and not part of the solution.
 
<strong>Vickie Brett ** 52:55
And that, and that's that's hard. And I think, you know, we we come across that. And I think one of the reasons why it's helpful if the parents come to us early on in their journey of getting an IEP is because having the thought of who your child was going to be before they were born, and it not match, and then having the child be born and it not match that ideal kid that you had is very hard for a lot of parents, and there's grief that's involved that sometimes even at 12, when, when we're seeing the parent, you know, they've been a parent for 12 years of this child, and they they're still grieving. And some people get there quicker than others, and that that is difficult, because if you have one sort of mentality, you're You're either part of the solution, right, or you are part of the problem. And so we've seen that as well. And you know, if you are searching for help, I think that's why Amanda had said, not just running to an attorney, but talking to other parents is completely beneficial,
 
</strong>Michael Hingson ** 54:07
yeah, and it's not all about running to an attorney by any means. I mean, a lot of reasons to bring an attorney into it for the expertise that they bring, but at some point, and you and we've talked about this a little bit in our original call, we've got to change how we view disabilities. And in this my position, disability does not mean a lack of ability, and that everyone has disabilities. And the problem is we've got to get over this feeling that someone is less than someone else just because they're different. And I'm so glad, earlier in our conversation today, that you talked about inclusion and you didn't use diversity, because diversity typically doesn't involve disabilities. Anyway, people exclude us, and that doesn't work with inclusion, and so I'm glad. Add that you use that term. But we've got to get beyond this idea that disability truly means a lack of ability
 
<strong>Vickie Brett ** 55:07
absolutely and like I said, it goes beyond just acceptance, right? And that's what we're pushing the limits of it. I forget. I think I had heard, oh my gosh, Trevor Noah, give this as an example. You know, it's wonderful when you build a house and then you think, oh, you know what, I need to have a wheelchair access ramp here. I That's wonderful. I think it's another thing. And this, this is the best part. When, before you even build that house? You think I want this to be accessible for all, and truly all. So let me go to all these people to see how I can create that house that will truly you know, having that person in mind before you even start is a wonderful thing.
 
</strong>Michael Hingson ** 56:02
Yeah, right. Where are some places people can go to learn that kind of thing?
 
<strong>Vickie Brett ** 56:08
Oh, goodness. You know, we have come across a couple great institutions that actually reach out to districts and provide this type of training. What our current fight is, is to try to get this to the teachers right to be part of their curriculum, and so that they have those tools to but a lot of teachers also already are doing you know, as long as you know and connect with your student and you can think outside the Box and be afraid, you know, not be afraid of not knowing what you don't know. Then, as long as you are paying attention, you're you're fine. But there are a lot of pro or the curriculums. Like, I can't think of any names off the top of my head, but let me there are people doing it. Let
 
</strong>Michael Hingson ** 56:58
me help. Um, oh yes, kind of, one of the things I was thinking of when you were talking about building houses and so on is things like Centers for Independent Living. Oftentimes, they've got a lot of expertise. There's certainly a lot of resources that one can Google like you talked about the big problem with building houses for people is that architects are mostly very clueless about dealing with anything regarding accessibility. In fact, when we built this home in 2016 and my wife was a paraplegic her entire life, we were the main experts that guided the construction of the house from an accessibility standpoint. But even then, when the house was all built and we thought everything was going to be fine, the R the builder, would not put a ramp at the front door, nor the back patio. And he said, Well, you're in a flood zone. And so we can't two points about that, because we contacted and unfortunately, the builder still wouldn't address it, so we had to do it. But we contacted the county, and went to the people down in San Bernardino who are involved with this, and they said, it's ridiculous to say, even if you were, you know, we, first of all, we're not in a flood zone. But even if we were, it doesn't matter, water's still going to travel the same whether it's up a step or up a ramp. Reality is there is only one specific way that there would be a problem in putting in a ramp and at a front door or whatever, and that is if there isn't what's called a weep screen or whatever to to deal with the water going under the house, that could be an issue. But that wasn't the issue with with our situation, and the builder wouldn't do it, so we had to spend the money to do it, and it shouldn't have had to be that way and grossly expensive. But it's it's now done, of course, and yeah, that was the only thing that they didn't do. But the reality is, there are a lot of resources. The architectural industry and the building industry is oftentimes just not overly good about dealing with excess themselves. You're right. The fact is that when people are constructing something new, it would be so wise if right from the outset, they would look at all the possible options. And, you know, we we thought about it when we built this house as well. This is now a home that's available for anyone who who might need a home when we build our home in New Jersey in 1996 the. The same thing there. We had a great builder. His biggest frustration was that the count of the city of Westfield gave them great grief at putting in the elevator that we needed to have, because the only kind of home we could build back there was a two story home. That's what the the associate, not Association, but that street was all about was two story homes, and there was a ranch style, and the county and the city just gave our builder great grief, which he finally worked through. But again, it was a completely accessible house, as it should be,
 
<strong>Vickie Brett ** 1:00:39
absolutely, absolutely. And you know, this is kind of our small area of the world that we are trying to make better. But you know, we, we're just so grateful for the opportunity to be able to have these conversations and to be able to put it out there and and we're just so grateful for this opportunity. Michael, thank you for having us well,
 
</strong>Michael Hingson ** 1:01:04
and I know that we are scheduled now to come on your podcast a little Yes. So tell me what's the name of the podcast?
 
<strong>Amanda Selogie ** 1:01:12
It's the Inclusive Education Project podcast. We just took our name. We weren't super creative. Make it easy for people to find us.
 
</strong>Michael Hingson ** 1:01:19
So there you go. And if people want to reach out to you and well, engage you, or talk to you, learn more and so on. How do they do that?
 
<strong>Vickie Brett ** 1:01:29
Yeah,
 
</strong>Amanda Selogie ** 1:01:29
the best way is through social media or emailing. Going to our website, inclusive <a href="http://educationproject.org" rel="nofollow">educationproject.org</a>, and our handle on all social media is inclusive education project. We're pretty easy. If you Google us to find us,
 
<strong>Michael Hingson ** 1:01:43
and if people want to email you, how do they do that? It'll be
 
</strong>Amanda Selogie ** 1:01:48
admin at IEP <a href="http://california.org" rel="nofollow">california.org</a>
 
<strong>Michael Hingson ** 1:01:52
admin at IEP <a href="http://california.org" rel="nofollow">california.org</a> Do you just do work in California, or do you ever consult outside the state.
 
</strong>Amanda Selogie ** 1:02:02
So our legal work, we're licensed to practice only in the state of California, but of course, we do trainings and presentations and consulting work for high schools and whatnot across the country, because the law is the federal law. Yes,
 
<strong>Michael Hingson ** 1:02:18
we are dealing with federal on it. So it does make sense to be able to do that? Well, I want to thank you both Amanda and Vickie, for being here. This has been fun, but here's the term educational as well. I really want to thank you both for being here with us, and I think telling us a lot and teaching us a lot, and for parents listening, reach out to Amanda and Vickie, and they will be very happy to speak with you, and can probably help in so many ways. But remember, ultimately, parents, you have the power don't give it up. Yep, don't, don't underestimate your child, and because of that, make sure that what you do really creates an IEP that works for the child. That's ultimately what we're all about.
 
</strong>Vickie Brett ** 1:03:09
Absolutely. Thank you so much. Michael. Well,
 
<strong>Michael Hingson ** 1:03:11
thank you all, and I want to thank you all for listening. I hope you enjoyed it. I'd love to hear from you. Please feel free to email me if you would. At Michael, H, I M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, which reminds me, we met you two through Sheldon Lewis, how did that come about? How do you guys know Sheldon? Yeah, you
 
</strong>Vickie Brett ** 1:03:31
know what? We were looking to cut. We were making these small changes to our website. And I got connected to him because we are a nonprofit, and it's just, it's, it's been just such a wonderful breath of fresh air to find a community. So he's always asking us to put our input on on blogs and always promoting us and we the same. It's just, it's nice to be part of the little AccessiBe community. It's
 
<strong>Michael Hingson ** 1:04:01
great. And you guys have access to be on your site now. Yes, you do, you do? There you go. Well, thank you very much for doing that. And if you want everyone, I gave you my email address, Michael h i@accessibe.com or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is M I, C, H, A, E, L, H, I N, G, S O, N, wherever you're listening, please give us a five star rating, and also, as many of you know, ever since September 11, 2001 after escaping from the World Trade Center, I have been a public speaker. If you ever need a speaker, would love to chat with you about speaking at events and for engagements that you might need. So please feel free to email me at speaker@michaelhingson.com that's the quickest way to get immediately noticed. But please, again, give us a five star rating wherever you're listening. We value it, and for all of you, including Vicky and Amanda. If you know anyone else who ought to be a guest on unstoppable blind set, please let us know. Love any any suggestions for guests that you can possibly give us, and with that, I want to just thank you both Vicky and Amanda one last time for being here. This has been great.
 
</strong>Amanda Selogie ** 1:05:16
Thank you.
 
<strong>Vickie Brett ** 1:05:18
Thank you. You better.
 
</strong>Michael Hingson ** 1:05:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable IEP Advocates with Amanda Selogie and Vickie Brett</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/65a74e85-b3ef-4c94-b891-2a82c50787fa.mp3?source=rss&amp;ext=asset.mp3" length="24948825" type="audio/mpeg" />
<itunes:episode>260</itunes:episode>
</item>
<item><title>Episode 259 – ppable Authors and People Who Learn To Control Fear with Keri Wyatt Kent &amp; Susy Flory</title>
<guid isPermaLink="false">https://pinecast.com/guid/0e00b7bb-539f-40e2-82d6-d5191b5a5b93</guid>
<pubDate>Tue, 20 Aug 2024 11:00:21 -0000</pubDate>

<itunes:duration>01:09:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/af91383e-9124-4fc4-aab2-803abab09cac/UM259-Keri_Wyatt_Kent___Susy_Flory-Coverart.jpeg.jpg" />
<description><![CDATA[<p>This episode of Unstoppable Mindset is for me a special one. It has been three years in the making. It is a celebration by any standard.</p>
<p>At the beginning of the pandemic, I began realizing that while I had talked for years about escaping from the World Trade Center I had not begun teaching people to control fear: something I did successfully on September 11. So, I began working toward writing a book about the subject. I approached my co-author of Thunder Dog, Susy Flory, but she was quite busy studying in a PHD program, her own writing and running a writers conference.</p>
<p>Susy introduced me to Keri Wyatt Kent. A friendship and team bond were formed. Today, August 20, 2024 the fruits of Keri’s and my labors are released in a new book entitled “Live Like A Guide Dog: true stories of a blind man and his dogs about being brave, overcoming adversity and walking in faith”. The book is our effort to help people realize that they can learn to control fear rather than being “blinded by it”.</p>
<p>On this episode, Keri, Susy Flory and I discuss the book. Lots of stories as well as a discussion of what went on behind the scenes. I hope you like the episode and, if you haven’t done so already, please order a copy of the book.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Keri Wyatt Kent</strong> is the author or co-author of more than two dozen books. (see her website portfolio at <a href="http://www.keriwyattkent.com" rel="nofollow">www.keriwyattkent.com</a>)
She has been published in Christianity Today magazine, Today’s Christian Woman magazine, Outreach magazine and many other publications.
She is the founder and principal of A Powerful Story, an editing and publishing company. She publishes two newsletters on Substack: Welcoming and Wandering, which explores hospitality and travel (at <a href="https://welcomingandwandering.substack.com/" rel="nofollow">https://welcomingandwandering.substack.com/</a> ); and A Powerful Story newsletter, which offers writing and publishing advice (see <a href="https://keriwyattkent.substack.com/" rel="nofollow">https://keriwyattkent.substack.com/</a>.</p>
<p><strong>Susy Flory</strong> is a #1 New York Times best-selling author or co-author of fourteen books, including The Sky Below, a new memoir with Hall of Fame Astronaut/Explorer Scott Parazynski, and Desired by God with Van Moody. Susy grew up on the back of a quarter horse in Northern California and took degrees from UCLA in English and psychology. She has a background in journalism, education, and communications and directs a San Francisco Bay Area writers conference.</p>
<p>She first started writing at the Newhall Signal with the legendary Scotty Newhall, an ex-editor of the San Francisco Chronicle and a one-legged cigar-smoking curmudgeon who ruled the newsroom from behind a dented metal desk where he pounded out stories on an Underwood Typewriter. She taught high school English and journalism, then quit in 2004 to write full time for publications such as Focus on the Family, Guideposts Books, In Touch, Praise &amp; Coffee, Today's Christian, and Today's Christian Woman.</p>
<p>Susy's books include So Long Status Quo: What I Learned From the Women Who Changed the World, as well as the much-anticipated 2011 memoir she co-wrote with blind 9-11 survivor Michael Hingson, called Thunder Dog: The True Story of a Blind Man, His Guide Dog, and the Triumph of Trust at Ground Zero. Thunder Dog was a runaway bestseller and spent over a dozen weeks on the New York Times bestseller list.</p>
<p><strong>Ways to connect with Kerri &amp; Susy:</strong></p>
<p><a href="http://www.facebook.com/keriwyattkent" rel="nofollow">www.facebook.com/keriwyattkent</a></p>
<p><a href="http://www.instagram.com/keriwyattkent" rel="nofollow">www.instagram.com/keriwyattkent</a></p>
<p><a href="https://www.linkedin.com/in/keri-wyatt-kent-328b2810/" rel="nofollow">https://www.linkedin.com/in/keri-wyatt-kent-328b2810/</a></p>
<p><a href="http://www.susyflory.com/" rel="nofollow">http://www.susyflory.com/</a></p>
<p><a href="https://www.facebook.com/everythingmemoir" rel="nofollow">https://www.facebook.com/everythingmemoir</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
.
 
</strong>Michael Hingson ** 01:21
Well, Hi again, everyone, and welcome to another episode of unstoppable mindset. Today is a special one. I think it's special anyway, and I think our guests will agree today you're listening to this. It's It's August 20, 2024, and it's special because for the past almost three years, I and Kari Wyatt Kent, who you'll meet in a moment, have been working on a book. It's my next book, and the we had various titles, but we ended up deciding with the publisher, Tyndale house, to call it live like a guide dog, true stories from a blind man and his dogs about being brave, overcoming adversity and walking in faith. All three of those are relevant, and we can talk about those. And along the way, we've also had a lot of help from Susy Flory, who worked with me when we did thunderdog, and we wrote thunderdog, which was a number one New York Times bestseller and was published in August of 2011 I don't know what it is about August, but, oh, that's okay, but I think there's relevance to it being August this time anyway. Susie Flory was on Episode 10 of unstoppable mindset, way back in December, December 1, specifically, of 2021, and 12 days later on the 13th of December, Keri Wyatt Kent was on episode 12 of unstoppable mindset. So if you guys want to hear those two episodes, you can go back and find episodes 10 and 12 and hear our individual conversations with Susie and Carrie. But now I'd like to introduce you to both of them and all three of us, I think, we'll tell you a little bit about ourselves, and then we'll get into other things that are related to what we want to talk about, unstoppable mindset. But the big thing is, today is the day we're celebrating that live like a guide dog is released. It was released today. It's out there. If you haven't ordered it, we hope you will from wherever you want to order books, and if you have pre ordered it, you'll be getting your copy pretty soon. So anyway, welcome Susy and Kari. I'm glad you're here. We really appreciate your time, Susy. Why don't you tell us a little bit about you? I
 
<strong>Susy Flory ** 03:33
certainly will. But first I want to say congratulations to the both of you. I'm so excited about this book. Can't wait for it to get out there and for people to enjoy it. Mike, I was thinking I did a little quick math, and you and I have known each other for 15 years now we have we How many marriages don't even last 15 years? Right? Really,
 
</strong>Michael Hingson ** 03:58
well, we we met because you called one day and were writing a book called Dog tales, and you wanted to include Rozelle story, and you asked me to tell what happened on September 11. And so I bit I did, and I took maybe, I think, close to 45 minutes, and then afterward, there was this pause, and all of a sudden, Susie said you ought to write your own book, and I want to help you write it. And I sort of was a little bit reluctant, because I'd been working on it for a long time and had some ideas and advice from people, but it just wasn't going anywhere. But it did with Susie and her agent became my agent. He got a contract with Thomas Nelson publishing, and the rest, as they say, is sort of history, yeah. And I
 
<strong>Susy Flory ** 04:43
have always loved animal stories. My first few books, I didn't get to do anything like that, but as soon as I could, I started writing animal stories. Dogtails was the first one, and then working with you on thunderdog was the second one. Yeah. And that's kind of been a theme of my life. My dad was a Texas cowboy, and I grew up on horses. He was kind of a horse whisperer. My daughter works in wildlife rescue, and she's a squirrel whisperer. And I just love the way that animals sort of make their way into your heart, and there's a healing and bonding process that happens that so gentle most of the time you don't even realize it's happening until you need them. And that really, has truly been my experience. So Mike, that's really a part of your story that captured my heart, along with a lot of other elements of the story, I've been writing now for about 20 years, writing and publishing, I direct a writer's conference, and Carrie's actually part of that. And we try to help writers become the best that they can be. And then in the last few years, I've been in seminary, furthering my education. Right now I'm in a doctoral program and working on my dissertation, so my hair is becoming more and more gray in that process. Well,
 
</strong>Keri Wyatt Kent ** 06:17
and I met Susy probably at least 15 years ago, maybe more, I'm not sure when it was, but we were both writers. We worked with the same agent at the time, and then I pretty soon got involved with the West Coast Christian writers the conference that Susie was leading, and we just clicked. We We are both animal lovers. I think that's part of it. I love dogs. I also grew up riding horses, as she did and and we both had horses later in life at at the same time. And I agree there's that there's just something that animals kind of intuitively know and connect with you on this emotional level. And, you know, the the dogs that that I met through helping Mike right live like a guide dog, when we initially started it, we were going to do, we were going to include some other dogs, you know, service dogs and other people's dogs. And so I just, I got to meet some really cool dogs during this whole research project. And so I think that people who you know, if the idea of this book is about overcoming fear and managing our fear figuring out how to live courageously. And I think even if you don't have a guide dog or a service dog, animals can help you do that. They force you to be in the moment, which is one of the one of the ways we that we can deal with fear and anxiety, is to be in the moment. And animals sort of force us to do that
 
<strong>Michael Hingson ** 08:02
if we pay attention to them. I think you're absolutely right. And one of the lessons that we talk about in the book is the whole issue of living in the moment, not doing so much, what if? Because, if we What if everything to death, we create a lot of fear in our own lives. And one of the the basic mantras I have lived by, especially since September 11, although even before, but mostly after September 11, is don't worry about what you can't control. Focus on what you can, and the rest will take care of itself. And the lesson really comes from dogs, because after September 11, I contacted the veterinarian department of Guide Dogs for the Blind, and also talked to Roselle trainer and so on and and said, How do you think that this whole event would affect Roselle? And one of the things that they asked me was, was Roselle threatened along the way? And I said, No. And they said, well, was she hit with anything? Or did anything endanger her? And I said, No, not that she would notice at all. And they said, Well, there you are. Dogs. Don't do what if and when it was over. And we got home on the night of September 11, I took Roselle harness off, and I figured I was going to take her out. She would have none of it. She ran off, went to her toy box, grabbed her favorite tug boda bone, and started playing tug of war with my retired guy, dog, Lenny, and that was it. The two of them just played. Eventually, she did have to go out, but by the same token, they played. It was over. Roselle was glad to be home, and we moved on from there, and I think it's an important lesson. When the pandemic began, I realized that although I've been talking for at that time, 19 years about surviving the World Trade Center terrorist attacks and so on, and being able to go down the state. And not exhibiting fear and not exhibiting panic. I learned to do that and created a mindset in my head, because I spent a lot of time prior to September 11, learning about all of the issues in the World Trade Center. Where do you go if there's an emergency? What are the rules? Because for me, of course, I'm not going to read signs, but also, I was the leader of an office, and I was responsible for the people in that office, or whoever might be in the office at the time. So it was really important for me to know that. And so as a result, I learned what I could I learned how to travel around the world trade center, learned where things were and all of that, although it wasn't until much later that I realized it. All of that created a mindset in me, you know, what to do if there's an emergency and when it actually happened, although certainly we didn't expect it, the mindset kicked in and when the fan, when the pandemic began, I realized we really needed to start to talk about teaching people how to deal with fear, and as I would put it, teach people that they don't need to be blinded by fear or overwhelmed by fear, that fear is an important tool, no matter what you might think about. Oh, well, if it happens, it's a natural reaction. You have control over what you do and how you feel when something horrific or something unusual happens, then fear can be a powerful tool that you can use to benefit you, rather than letting it overwhelm you and cause you not to be able to make decisions. And you know, today in our in our world, politicians and others are doing nothing but promulgating fear in so many different ways. And we don't learn enough about stepping back and really analyzing what they say, whoever they are, and going back and saying, wait a minute. Is this real? Do I need to be afraid of this? Or is there anything that I can do about it? And that gets back to the don't worry about what you can't control. Most of it we don't have direct control over, except, I would say, at the ballot box on november 5. But by the same token, there's so much that we take personally that we shouldn't because we're not going to have any effect on it. And so what we need to do, and what live like a guide dog allows us to do is to learn how to control fear. We talk about being introspective. We talk about taking time at the end of every day to look at what happened. Why did it work? What didn't work? I don't like the concept of failure. I think that failure is only a lesson that we can use to move forward and that it doesn't need to be bad if we don't allow it to be bad, but if we use it as a tool. So that's what live like a guide dog really is about, and it is one of the, I think, the books that can truly help so many people recognize that they have a lot more control over the specific things in their lives than they think they do. Or, as we say here on the podcast, they can be more unstoppable than they think they are.
 
</strong>Keri Wyatt Kent ** 13:12
Mike, I think that's so good. And you know, some of the things that we have in the book, as you recall, um, are strategies like we can't worry about what we can't control. But for example, you mentioned, like learning your way around the world trade center. That was a step of preparation that enabled you to then in the moment when things were you know, where there's chaos. You had been. You had prepared yourself, and all of us can prepare ourselves, you know, for understanding the world around us, for gaining information that will help us in a long when, if, when, and if something happens, to deal with it in a in a brave way and not let fear get the upper Hand. Yeah, still feel afraid, but if we're prepared, we go, okay, I know we're I know what to do next. I know what you know. I know where the exit door is, whatever it was that you know, you were able to know your way around the world trade center that helped you as you were, you know, evacuating from a tower that was on fire, you know? Yeah, so it preparation was a great tool, and it's one of the strategies that we talk about in the book that can help us to not let our fear make us panic. So,
 
<strong>Michael Hingson ** 14:37
you know, one of the things that we do a lot in the book, at various places, is tell stories. And I, as a person who's been involved in sales most of my life, believe that the best salespeople are people who can tell stories that relate to whatever their customers are interested in, and so on. So one of the things that comes to mind is a story that took place a few years after September 11. I was in Oregon in. Working for Guide Dogs for the Blind, and I had to go up to Gresham, Oregon, where the, well, our boring Oregon, actually, I love that name, where the second campus of Guide Dogs for the Blind is located. And I got there and put stuff away, and decided I was going to go out to dinner. And I had learned where a restaurant was and how to get there. And I got there, that was no problem. But coming back for some reason, and I don't remember what specifically happened, but for some reason, I couldn't get back to the apartment where I was staying, and I felt real concern when I when I first couldn't make it work, I retraced my steps, got back to the restaurant, and then tried it again, and still we didn't get to the right place. But what I also realized is you've got to deal with this, because it's not rozelle's job to know when Roselle was the guide dog at the time. Guide Dogs don't lead. They guide. Their job is to make sure that we walk safely. I have to give and had to give Roselle direction, and that is the case with anyone who uses a guide dog. People always want to say, well, of course, the dog just leads you around. No, that's just not true. Anyway, as I after the second time of not making it work right, I suddenly realized, wait a minute, I have in my pocket, and it was fairly new, so we didn't think of using it as much at the time, but I had a talking GPS system. I turned it on, I put in the address of where I wanted to go, and within five minutes, I was at the apartment where, where we were staying. But the issue is, I had to step back and recognize, don't be afraid. There are ways to make this work, and what you need to do is to use your skills to resolve the problem and solve the problem. And so many people won't do that. They they just get afraid. Blind people oftentimes do it. Sighted people do it in so many ways. But the fact is that it's it's a very powerful tool to use something that we call in the rehabilitation world with blind people today, and I think others, but the National Federation of the Blind calls structured discovery. You get lost, you start to go back and analyze where you were supposed to go and how you were supposed to get there, and maybe where you actually went wrong. And structured discovery is a very powerful thing. I also think that using technologies like GPS have, especially now, become a lot more dominant, and that's fine, because it's the technology's job to give me the information that allows me to decide what I want to do. But you know the bottom line is that the fear went away as soon as I recognized, oh, I know how to do this, and I'll just use the talking GPS system, and it should be able to give me what I want to know. And it did,
 
</strong>Keri Wyatt Kent ** 18:07
yeah, I love that story. And I think one of the things I learned as as your co author, you know, it's your story, and I was, you know, helping, you know, you write it, but, but I learned so much about guide dogs. For instance, what you mentioned when you were telling that story, that the guide dog doesn't lead you, you don't say, go back to the apartment you've been to once, Roselle, she's, you know, it's not like Lassie, you know, movies,
 
<strong>Michael Hingson ** 18:35
and that's all right. And no matter what they say, Timmy never did fall down the well, but that's never fell down
 
</strong>Keri Wyatt Kent ** 18:39
the well, ever is that was just, anyway, the idea of, and I've, you know, when I was I got a copy of the book recently, and, you know, had a publication. And the I was explaining to my husband, well, the guide dog doesn't lead and he goes, Well, how does he know where he's going? I said, Well, the same way you do but, but it's, it's that the guide dog guides, but the the handler has to give direction to the dog. Because I think it would be more scary if, if the dog had the magical ability to just take you where you want to go. I feel like it would be scarier because that's literally you have no control or no awareness of what's going on, whereas the way guide dogs actually work, you're a team, and you're doing it together, so you both have agency and control over various aspects of your journey together, and I think that makes it less scary. So
 
<strong>Michael Hingson ** 19:41
it is a team effort, and, and you're absolutely right, and that the reality is that it's a team effort where we both learn to trust each other. And, yeah, I think that families who have dogs really need to learn more about their their dogs. Um. Or and other animals too, but we're going to talk about dogs today. The the fact of the matter is that, in reality, dogs love to be around people, and they actually want us and hope that we will set the rules so that they know what they're supposed to do. They love rules, and that doesn't mean in a negative sort of way. But you know, if you just let your dog run around the house, tear up the furniture and all that, and you don't do anything about it, the dog's going to do that until you say, wait a minute, this isn't what you're supposed to do, and you don't need to deal with that in a negative way. There are so many ways to train a dog properly with positive rewards and so on, food rewards and clickers and other things like that, to to really set the rules. But when the dog knows what the rules are, and you continuously say, Good dog, when they do the right thing, they love that, and they will be a much more value added member of the family. As I tell people, dogs do I think love unconditionally, but they don't trust unconditionally. And you have to develop that trusting relationship with your dog, whoever you are. It isn't just service dogs, but with service dogs especially, it is a true, absolute team effort that we need to deal with and that we need to form. I need to know that Rozelle is going to do or now Alamo, current black lab guide dog, is going to do his job and convey to him I trust you. And likewise, he wants to know that I trust him. It. It really does go both ways. And when you develop that trusting relationship, it's second to none. Just like any other kind of teaming relationship,
 
</strong>Keri Wyatt Kent ** 21:52
I think you hit on something important, Mike, is that your dog wants the structure of of rules and knowing your expectations and wants to meet them, and you'll enjoy your dog more. And your dog will enjoy being a part of what he's considers the pack you know, of your family. Everybody will enjoy it more and feel safer and less fearful if they their structure. You know, I think sometimes dogs are when they're they act out it. They're kind of like kids who act out they are because they're afraid, and they don't know where, where the boundaries are, and
 
<strong>Michael Hingson ** 22:30
they don't know what you expect of them. And if you don't convey that, and again, it's a positive thing, you don't go up and beat a dog because it doesn't do what you want. That's not the way to handle it. And there are humane societies, humane associations, and so many organizations around the country that can help you appropriately train your dog. And you should, you should do that. You should really learn what training is all about. But if you do that, you're also training yourself, by the way, we used to live up in Novato, California, which was right by the marine Humane Society. And one of the things that we had discussions with people at the society about, many times, was, in reality, they do more training of people than they do of dogs, because it's really teaching the person how to address and deal with the dog much more than it even is just teaching the dog what the rules are. Right. Now, I don't know about squirrels, Susie, but you know,
 
</strong>Susy Flory ** 23:34
they're in a whole other category. They're
 
<strong>Keri Wyatt Kent ** 23:37
a whole other category, although I think your daughter, who is very good with all animals. I I remember seeing her with her dog when I visited, and she had an amazing bond with them, with with, you know, and, and that was really cool to watch. There was just this mutual respect between the two of them.
 
</strong>Susy Flory ** 23:59
Now, our career actually came as a result of my dog. I have a little Terrier named sprinkles, a Silky Terrier who's 14 now, and when she was really young, I had taken her out in the backyard. Teddy was, I think, 16 at the time, and sprinkles started pointing. And I didn't know these little terriers did that, but she just looked like one of those English hunting dogs. And she had her paw up, her tail out, she was pointing at something. And so I went over to look. She wouldn't come inside. There was a nest of baby birds that had the nest had been destroyed, and the birds were on the ground, these little, tiny babies, and I just left them. That's how heartless I was. I just thought, you know, they're not going to survive. They looked like they were dead. I just left them and picked up sprinkles, took her in, and Teddy came home from school. About a half hour later, I was telling her, you never guessed what sprinkles did today. Well, she didn't care what sprinkles did, but as soon as she heard the word baby birds. She ran out and back. She picked them up, she nursed them back to hell. She stayed up all night feeding them, and the next morning, she said, This is what I want to do for my life. And there's just sometimes an intuition that dogs have, you know, sprinkles found these baby birds, and that connection I will never forget, you know, that bond between her and the dog and the birds and many other animals afterwards. So there's sometimes a mysterious way of working in our lives that dogs can have.
 
<strong>Michael Hingson ** 25:36
Well, talking about bonding in mysterious ways brings up the memory of a story of how you two bonded. Does anybody want to tell that story? You told it to me. So now you're stuck.
 
</strong>Keri Wyatt Kent ** 25:49
Susy, this is your favorite story so and I've been talking so go ahead.
 
<strong>Michael Hingson ** 25:55
Susie,
 
</strong>Susy Flory ** 25:56
yeah, you know how sometimes in a friendship, when you go through something hard that I know you and Rozelle went through, and you know many of the other stories you tell them in the new book, it brings you closer together. And Carrie and I had a moment. We were already friends, but we decided to go snow skiing one day, and we both were not like champion skiers. It was just for fun, and we were all dressed in our gear and headed up the hill, and a woman came running from the side of the road up at the top of the mountain and was yelling at us that there was a man in the ditch, and we didn't know what was going on. We stopped. We went over and looked, and there was a man unconscious in a ditch with this motorcycle on top of them. And so it turned out that he had passed away. But, you know, there was a good couple of hours of, you know, summoning the fire department. We had no cell service, giving statements to the authorities, you know, taking this woman back to a restaurant nearby for soup, and really just kind of going through this awful experience together. I mean, it's very traumatic, you know, to see someone who's just passed away from an accident. And, yeah, I think sometimes those things bond us and give us that, that relationship of trust and of teamwork that goes very deep. And Mike, I'm remembering how thunderdog had the working title of trust and teamwork, and I learned so much from you about that concept and kind of how that works. And it's not easy to have a relationship like that. Sometimes the hard things are what, you know, kind of forges that bond. Well, you know,
 
<strong>Keri Wyatt Kent ** 27:45
Susie, as you were saying that, I thought, You know what? That's when I knew Susy was someone I could turn to in a crisis, and she would keep a cool head and know what to do, because you just went, Okay, this lady's crazy. You know, having this woman was, like, panicking. She was, she was having a panic attack, you know, almost ran in front of our car and, and you said, alright, we don't have cell service. Carrie, you're going to stay here with this lady and I'm going to drive to where I can get get help. And you just, like, kind of had very decisive, clear, but very calm, very nurturing kind of way with this lady. And I was like, I don't know what to do, and you're like, Carrie, you're going to do this, and I'm going to do this. And I was like, I really like how decisive and yet compassionate you are, and I think that's part of what bond just not just finding a dead guy, which makes for a great story, and, like, a traumatic experience we shared, but I saw you your leadership in action, and I was like, this is a person I can trust. And so I think sometimes that's true with our animals as well, you know, like but when you go through a difficult situation, a fearful situation, if, if you are with someone who handles that well, you learn from them, and you also learn to trust them.
 
</strong>Michael Hingson ** 29:06
So, you know, we talk about telling stories and so on, and one of the stories that I told a little bit in thunderdog, but didn't really, at the time, internalized it like I should have, and I have since is regarding going down the stairs. We got to about the 50th floor going down, and I mentioned it in thunderdog, and we also talk about it in more detail and live like a guide dog. But suddenly my colleague David Frank, who was in the office with me that day, because we were going to be doing sales seminars. And David came from our corporate office in California, and David's job was to deal with pricing models and all that, and he was going to teach our resellers all about the pricing options and so on, while I was going to do all the major technical stuff, because I was going to be the regular contact for these people. Anyway, we were going down the stairs and we got to about the. 50th floor. And suddenly David said, Mike, we're going to die. We're not going to make it out of here. And immediately I went, I got to stop that. I can't let him do that. We've been trying to keep panic off of the stairs, and various people at various times, help with that. So I just said in the sharpest voice, I could stop it, David, if Rosella and I can go down these stairs so can you. And that was intentional. What David told me later was that that did bring him out of his funk, and what he decided to do, and asked me if it was okay, and I didn't really care, but yeah, it really was okay. He asked if it would be a problem if I if he just walked a floor below me on the stairs and shouted up to me everything that he saw. And I said, Sure, go ahead. So we start down the stairs. I get to the 49th floor, and all of a sudden I hear, Hey, Mike, I'm on the 48th floor. All clear here, going on down. And he told me that he wanted to do that because he needed to take his mind off of what was bothering him, which was, who knows what and what are we going to get out of here? So then I get to the 48th floor, and he's on the 47th and says, 47th floor. All good couple floors later, I'm on floor 45 and he goes, Hey, this is the 44th floor where I am now. This is where the Port Authority cafeteria is not stopping going on down the stairs, and he went all the rest of the way down the stairs shouting up what he saw. Did I need it? No, was it helpful? Sure. It was. Because we got to the 30th floor, and all of a sudden, David said, hey, the firefighters are coming up the stairs. Everybody moved to the side. Let them buy and we had some interactions with them. But the point of telling you the story is that I realized, actually only in the last few years how important and how absolutely useful and necessary what David did was all about that is to say he kept saying, I'm on whatever floor he was on and going on down the stairs, he became absolutely a focal point for anyone on the stairs who could hear him. So anyone within the sound of his voice knew that somewhere on the stairs there was someone who was doing okay, or at least who sounded okay, and that had to keep so many people from panicking going down the stairs. 19th floor. All good here, and I think that's so wonderful that he did that. And he was doing it, I think, and he said to keep his own fears in check, but he was helping so many people go down the stairs and that that kind of thing isn't really talked about so nearly enough, but it helped him deal with his own fear, and it helped so many people as we went down the stairs. It
 
<strong>Keri Wyatt Kent ** 32:53
was just very reassuring, not only, you know, to every like you said to everybody who could hear him, and you know, sometimes we just need to know it's going to be okay. There's somebody you're not alone, you know, well,
 
</strong>Michael Hingson ** 33:04
and the re the reality is that he conveyed that message to so many people, probably 1000s of people, because, you know, we were all on these open stairwells, and so so many people above and below him could hear him. And I think that I love how important?
 
<strong>Susy Flory ** 33:22
Yeah, I love how he was keeping people in the moment. You know, everyone was focusing on the task at hand. And I think that helps keep fear at bay. It
 
</strong>Michael Hingson ** 33:33
does. And you know, the other part about that is we didn't know what was going on. We didn't know that it was a hijacked aircraft that crashed into the towers. We figured that an airplane hit the building because we were smelling burning jet fuel, but we didn't know what the details were. And so I'm sure minds were going in so many different directions as to what was going on. As I tell people, I love to read science fiction, so I was imagining all sorts of things. But I also knew that no matter what I was imagining, we got to deal with going down the stairs and focusing and all that which which we did. And I know people followed me because they kept hearing me telling Roselle What a good girl she was. Good dog. Keep going, what a good dog you are. And they, they, they told me later, look, if you could go down the stairs and just encourage Roselle and all that, we're going to follow you. Which is, which is what they did. And you know, the reality is that we can control fear. Fear doesn't need to overwhelm us. And again, as I've said, it's a it's a very powerful tool. And we talk about ways that you can learn to do that, ways that you can learn to calm and quell fears in your own lives, by introspection, by thinking about what goes on on any given day, and anybody who says that they don't have time at the end of the day or at the very beginning of the next day, but I think especially at the end of the day, to take a few moments. And go. How did it go today? What worked, what didn't? Why didn't? What didn't work? Why did that happen? What do I learn from that I'm a firm believer, not that I'm my own worst critic in everything that I do, although that's what I used to say, I've learned that I'm my own best teacher. Because ultimately, people can provide me with information, but I have to teach it to myself, and I have to take the time to allow myself to learn from what I'm thinking. And I believe that all of us are our own best teachers, and that we need to take into account what we feel and analyze it, and the more of that that we do, the more introspection, and the more self analysis that we do, the the stronger that mind muscle becomes, and the less we're afraid. And that's, of course, a lot about what live like a guide dog is really about.
 
<strong>Keri Wyatt Kent ** 35:55
Mike, I'd love to share with your the listeners some of the strategies that, as we talked through, you know, your story, and the way that you have, you know, figured out how to, like you said, become more self aware, some of the strategies that are, you know, offered to people so that they can learn. In the book, we talk about awareness and we talk about preparation, which mentioned that before we talk about flexibility, we talk about perseverance, empathy, trust and teamwork, which, obviously that's a big one, right, even things like listening and rest, which seem more passive, actually help us to do like what you're talking about, live in the moment, right? And of course, Faith is an important part of of not being afraid, and we talk about that a lot, and just of listening to your instincts, listening to your own, you know, your own intuition. Um, so those are some of the like, the strategies in the book. And I think if people will, you know, read the book, they'll, they'll learn how to implement those strategies and teach themselves how to turn their Fear into Courage. And that's one of the reasons I'm excited about this book,
 
</strong>Michael Hingson ** 37:17
and the reason we call the book live like a guide dog is that it's all about all of these lessons that we're talking about are lessons that I learned from observing dogs over the years. I've said a number of times, no offense to them, but I've learned a whole lot more about trust in teamwork and dealing with life from working with now eight guide dogs and my wife's dog, Fantasia, who was Africa's mother, and Fantasia was a breeder for guide dogs also. But I learned so much more from those dogs than I ever learned from all the team experts like Tony Robbins and Ken Blanchard and all that, because it's no offense to them, they teach a lot of good things, but it's personal and internalized when you have to live it, and you live it working with dogs, when the team learns how to to work well together, and I think it's so important to do that. So there's no doubt that in so many ways, this is a book about dogs, but it's also a book about more than that people and the relationship between dogs and people, the human animal bond, and something we haven't talked a lot about, which we can talk about briefly here, is that this book, just like thunder dog, since I am a firm believer in teamwork, was a collaborative effort. Susie and I worked together on thunderdog. We both wrote, we we evaluated each other's writings, and we put together a book that was very successful. And Carrie and I have done the same thing with live like a guide dog. It is a collaborative effort, and I think that's so important, because I think that the whole idea of teamwork brings different perspectives and different ideas that all ended up going into the book, and I think will make it a very successful book.
 
<strong>Keri Wyatt Kent ** 39:13
Yeah. Well, thanks, Mike. It's been a really a lot of fun to work on. And like I said, I learned a lot. You know, it's interesting. You talked about learning from the dogs. There were times where your dogs had to learn from you, not to be afraid. Like, I don't know if you want to tell the story, sure, Klondike, when you were training him.
 
</strong>Michael Hingson ** 39:32
Well, let me, let me first of all say, Well, I'll tell the story, and then I have a second Klondike story. So, and by the way, we talk about these in live like a guide dog, and some of it was referenced in thunderdog, but we get more relevant and detailed in live like a guide dog. But when I first met Klondike at Guide Dogs for the Blind, the class supervisor was Terry Barrett, who. Who I hadn't really gotten to know. But because of what happened, we became pretty close afterward. And what happened was when about the last week of the class, we started going into San Francisco to get good city work in and more populated areas and so on. And the first time we went in, everything was fine, but the second time we went in, when it was my turn to get off the bus, I stood up with Klondike, and as the closer I got to the front of the bus, the slower Klondike walked, and he started shaking and shivering and didn't even want to get off the bus. And so everybody else was off, and Terry came on and he said, what's going on? And I said, Well, I'm really concerned about this. And he said, Just be patient with him. Work it through. Dogs do develop beers from time to time, but they also are depending on us to show them the way to to to be calm. So we finally got Klondike off the bus, and as soon as we got off the bus, he began to work pretty well. The next day, the same thing happened, and again, Klondike was very fearful. By the third day, being patient with him and encouraging and supporting him, saw Klondike actually becoming less fearful, and we were able to work through that. You know, dogs do have fears. Roselle became afraid of thunder. And, in fact, the night before September 11, well the morning of September 11, at one or 12th midnight, or 112 30 in the morning, we had a thunderstorm, and Roselle was afraid of thunder. And I took Roselle downstairs, and she was shaking and shivering, but she was under my desk, and we got through it, and then we went upstairs, and we got some more sleep. And then, of course, we went into the World Trade Center, and people have said, well, she was afraid of thunder. Why wasn't she afraid when there was an explosion or whatever happened in the World Trade Center? The answer is, first of all, it wasn't that loud, but second of all, it wasn't thunder, they know. And so Roselle didn't have a problem with all the other stuff. Now, Klondike, let's just point out that Klondike is one of those religious dogs. One day we we were members of the San Marcos United Methodist Church, and the church had invited itinerant Minister Kimball Colburn to come and and do some some teaching. And that night, then the main night, he was there. He did an altar call, and Karen and I decided we'd go up. Karen was in her her wheelchair and and I said, you want to go up? And she said, yeah. So we, we were there. Klondike was there. And I told Klondike, just stay here. We'll be back. Just stay we get up to the front of the room. We're standing in line, and all of a sudden, right in front of us, comes Klondike and sits down. He wanted to be part of the altar call, and Kimball gave him the sacrament, you know, which? Which was great. But he was that kind of a very sensitive dog in so many ways, and so it's fun that he he did participate, and was such a wonderful companion for so many years.
 
<strong>Keri Wyatt Kent ** 43:24
You know, Mike, I um, you said something about like when Klondike was afraid to get off the bus, and you didn't get mad at Klondike, you didn't shame him. You were just patient and reassuring and encouraging. And I think that you know whether you have a dog or not, when, when I feel afraid, one of the things I think that I live more like a guide dog now than I used to, is I try to be patient with myself and be okay. Kari, what's going on? Like, what's this fear? What? And instead of going, Oh, why are you so dumb, you should just be you should, you know, just tough it out and be brave and be strong. No, I'm patient with myself, I think, more than I used to be before I worked on this book. And I encourage myself. You can do this. You know, your feelings make sense. It's okay. Just stay in the moment. I kind of pep talk myself, but I'm very patient with myself, and I think that's a hard thing to do. We're all harder on ourselves than we are on other people. We say things to ourselves that we would never say to someone else, like, how many times you go I'm so that was so dumb. You know? You wouldn't say that to somebody else.
 
44:38
Some people do anyway,
 
</strong>Keri Wyatt Kent ** 44:41
and and we don't, because that's not helpful, right? So it's more helpful to be kind to yourself, and I think that's one of the things I learned from this that has helped me deal with when I feel anxious or afraid, to just be patient with myself.
 
<strong>Michael Hingson ** 44:56
Lashing Out is usually something that occurs because. Are afraid, and we've we've grown up learning those kinds of things rather than learning. Wait a minute, there are better ways and and unfortunately, as a society, we don't really teach people how to learn to deal with fear and to make it a positive attribute in our lives and help us stay more focused on whatever it is that we need to stay focused on, and that, in reality, the fear isn't the problem. It is how we deal with it. That's the problem, and we don't learn enough about how to step back and go, Wait a minute. We can do this differently. And the reality is, the more that we take the approach of Wait a minute and really analyze, the quicker the process becomes, yeah, the first or second or third time perhaps you do it, it's going to take you a while and you got to stop and analyze and so on. But that's why I say that the mind is a muscle, and you can develop that muscle and get yourself and your mind to the point where when something happens that's unexpected, you can have a mindset kick in that says, Wait a minute. Let's look at this, and very quickly, make the kind of determinations and decisions that you really want to make and that that other people learn to make, you know, I talk about steel Team Six and other kinds of military things, and all the things that that that they learn to do, and they do learn to do them, it's learned behavior. And the reality is that we all can do that we all can recognize that we can live in the moment, we can function in very productive ways, and that we don't need to allow fear to blind us or overwhelm us. I will not say, Don't be afraid, but you don't need to let it overwhelm you.
 
</strong>Susy Flory ** 46:59
Yeah, Mike, I have a question for you that I don't remember if I've ever asked you this before, but it seems perfect for this concept of live like a guide dog, and that is, I know you were really quite young when you had your first guide dog. They made an exception for you, and I'm wondering what was the very first lesson you learned as a teenager from your very first guide dog.
 
<strong>Michael Hingson ** 47:23
I think the very first thing that I learned, well there, there are a couple. The first thing that comes to mind is responsibility, because I was responsible for that dog, and at 14 years old, that's a pretty awesome kind of a task to be able to perform, and it isn't just feeding the dog, it's supporting the dog. And I had a month at Guide Dogs for the Blind where the trainers really talked a lot about that, and being the youngest kid there, it is something that I didn't necessarily learn instantly, but I did learn well over a few years. But the other thing that I did learn was a lot about trust. The the the trainers always said, Follow your dog. And I think some schools for a while were were very much in the mindset of your dog never makes mistakes, just follow your dog. Well, that doesn't work, and we all, I think, understood that, at least over time, but following your dog and learning to trust your dog and learning to establish that relationship with your dog was important. And what what happened was things like, I get to a street corner, and now, of course, it's even more relevant than it used to be. I get to a street corner, we stop. I'm listening to hear which way the traffic is going, and I will cross the street the way I want to go when I hear the traffic going parallel to where I want to travel, because if it's going across in front of me, it, you know, I have a master's degree in physics. I know about classical mechanics. Two pieces of matter can't occupy the same space at the same time. And classical mechanics, and I don't want the second piece of matter to be a big car that hits me, you know. So I need to make sure that the traffic is going the way I want to go before I cross, but I tell the dog forward, and the dog doesn't go. I have learned instantly, probably there's a reason. Now, it could be that the dog is distracted, although that's rare, because I've learned to trust my dogs. I mean, the dog could see a duck and wants to go visit, but typically, that isn't what happens, especially the more you get to know the dog and you realize there's a reason for the dog not moving. When we were running away from tower two, and we came to a place where there was an opening in the building next to us, and then we wanted. Get in and out of the dust cloud. I didn't know whether Roselle could hear me or see my hand signals, but I kept telling her right, right, right. And I heard an opening, and she obviously knew what I wanted. She turned right, she took one step, and she stopped. She would not move. And it took me a few seconds to realize, wait a minute, she stopped for a reason. It's what we call Intelligent Disobedience. That wasn't the term that we learned when I got squire my first dog. It was all about follow your dog, but Intelligent Disobedience is a very important part of working with a guide dog. The fact of the matter is that I need to trust the dog. When the dog stops and doesn't do what I expect, there's probably a reason. Well, Roselle stopped and wouldn't move. I investigated and discovered that we were at the top of a flight of stairs, and when I said forward, we went down the stairs, or likewise, getting back to the street corner. If I say forward and she doesn't go, or he doesn't go. There's probably a reason, and the reason, most likely today, is quiet cars or hybrid vehicles that are running in electric mode and I can't hear them, and there's one coming down the street and the dog doesn't want to get killed, much less get me killed, unless the dog doesn't like me very well. But I don't want that to be the case. So the fact of the matter is that we we develop that level of trust, and when the dog doesn't move, I'm going to stop and try to analyze and figure out what's going on, and then we go. But that trust was one of the most important things that I had to learn a lot about in ways that I had never learned before. You know, I've been blind my whole life. I trusted my parents and so on, and I I trusted my own skills. I walked to elementary school every day until we went to the fourth grade, and then I took bus to a different school, and I was able to learn to travel around the campus and all that, but still, creating a team was pretty new to me overall, when I got squire. And so learning that trust and learning that that's a very important thing, was something that that I had to do. And again, I think it's also important to recognize you don't trust blindly. And as I said before, dogs don't trust unconditionally. They're looking to develop trust, and dogs want to develop a trusting relationship with us, but it is something that that has to be done. So even today, if the dog stops and doesn't move, I'm not going to yell at the dog. I may be wondering, well, what's the issue here? But I will stop and recognize that most likely, there's a reason. And like I said, there's always that one possibility that it could be that they see a bird and they want to go visit the bird, but guide dogs generally are are chosen because they're not overly distracted. And I want to keep it that way, so it is all about trust. And that's that's something that we all need to learn. You know, I keep hearing people talk about in our political world, well, I trust this guy. He's talking to me. Sorry, that doesn't work. Trust has to be earned, and we have to each step back in whatever we're doing and look at what's going on around us, and when somebody says something to us, I'm generally going to take the time to analyze it and see if that's really true or not, and and the more that I find that I can relate to what someone says, the more I'm really apt to trust them. But I'm not going to trust them arbitrarily or, as I would say, blindly. You know what I'm saying. Yeah, that's great
 
</strong>Susy Flory ** 54:02
trust, but verify.
 
<strong>Keri Wyatt Kent ** 54:04
Yeah, it's important Exactly, exactly.
 
</strong>Michael Hingson ** 54:08
But you know it's, it is? It is so wonderful when that kind of a relationship does occur, working with a guide dog, when the teaming relationship is there, working with people, when the teaming relationship is there, is so important and it's it's such an awesome experience to have.
 
<strong>Keri Wyatt Kent ** 54:34
I think if you have trusting relationships, whether with an animal or another person, you will be generally less afraid because you feel a little safer in the world, not that you trust everyone, and not that you're never afraid, but if you have safe people or animals, or you know connections with others, that builds sort of a a. Reservoir within you of of goodwill that you are not afraid of everything you know. I think that's why you know people or animals who have been who have suffered abuse, are less are more fearful, right? They're less likely to trust because their trust has been betrayed in the past.
 
</strong>Michael Hingson ** 55:21
We had one of those in 2003 we indicated, when I was at guide dogs that we would care for geriatric dogs. And in 2003 I was called. I was in my office at guide dogs, and the veterinarian department called and said, we have a senior dog. She's 12, and we were wondering if you could take her. She's fearful, she's deaf, she's got arthritis. She's got a big lump on her back, which we think is an infected cyst that we can take care of. But she had never been a guide dog. She was career changed before becoming a guide dog, and they just said it was temperament. We figured it probably later we realized it was very strong willed. It wasn't a bad thing, and that today, or in 2003 they knew more about how to deal with that, and she would have made a great guide dog. But anyway, I called Karen and told her about this dog. And so we met Panama, who was a 12 year old golden retriever. She was very fearful. They thought she was deaf because they dropped a big, large Webster's Dictionary right by her in Panama. Didn't even respond. We took her home, and over a couple of months, we discovered that she wasn't really totally deaf. She was she was old and she was fearful. We think that the people who had her last had just locked her in a garage, and they maybe abused her, I don't know, but we just supported her. She was afraid to go on walks with Karen in the wheelchair, but eventually she decided that that was okay, and so Karen and she would walk. And you know, of course, all of us supported her. She was she had enough arthritis. She really couldn't play roughly with the other dogs, but she liked to be around them. One day, we were going up to Oregon for a guide dog event from where we were in Northern California, and I was putting luggage in our car, so I opened the door going from our house into the garage, and all of a sudden, like a shot, this dog ran past me out into the garage, and the van was open. She ran up into the van and went into the main part of the car, the vehicle. We knew when that happened, that Panama had gone somewhere, she had crossed a line and developed enough of a trust that she was willing to go out and get in the car and be more a part of the family. But she was very fearful, and there were still a lot of other issues with her, but the more we worked with her, the more she realized that she could trust us and we had her. For before that, she had been afraid of the car, she had been afraid of the car, she had been afraid of people were afraid. She was afraid of everything. She was afraid of everything. And it was pretty amazing when suddenly she took that leap, and it got better from then on, but she knew that we were with her and that we would support her.
 
58:35
Yeah, that's a great story.
 
<strong>Michael Hingson ** 58:36
Well, Susie, any any other thoughts or questions that you might have you you've been quiet lately.
 
</strong>Susy Flory ** 58:45
What is your newest lesson? I that makes me curious too, because you've had Guide Dogs for a while now. You had a number of them. Each one's different. Each relationship is different. So with LMO, what might be your latest lesson that you're learning? Because we're all lifelong learners, right?
 
<strong>Michael Hingson ** 59:05
I have been really impressed with some of the new training techniques that I've seen at Guide Dogs for the Blind. I mentioned clickers, which is sort of like a, you know, those metal crickets, you squeeze a minute ago, something like that. But the idea is that when I got Roselle, they had started really investigating new and better training techniques. And what I have found is that they actually have developed techniques using technologies and just different processes that they've been able to shorten the length of time it takes to learn to use, or it takes shorter times for the guide dog to learn to be a guide dog. When I went up to Oregon to get Panama. On excuse me to get Alamo, which was the first guide dog I've gotten in Oregon. So we went up in 2018 to get Alamo, and we graduated on my birthday, so he's a great birthday present. But anyway, when I was up there the first day we started walking, the trainer was right behind me, and I knew that she was carrying a clicker. We cross the street, and actually we got to the curb and and stopped, and she immediately clicked the clicker. What a clicker is is a device that's a demarcation. And when the dog does what you want, if you immediately click and then you follow it with food rewards, the click really tells the dog, good job. You don't use it in a negative way, and that's one of the positive ways to really work to develop good, strong relationships with dogs. Well, anyway, we crossed the street, and then we walked a little bit further, and suddenly we came to the opening to an alley, and the trainer said, Let's try and experiment, because Klondike or rose Alamo was going to just go across the alley, she said, the trainer did stop and back up. And when you get to the end of the alley, stop and tell the dog halt. I did. The trainer clicked. I gave Alamo a food reward. We went back a little bit and did that two or three times, and suddenly Alamo regularly would stop at the opening to that alley, which was a wise thing to do, because cars could come out. I don't know, but I bet today, six years later, if I were to go up to warring and we went down that same sidewalk and we got to that alley, Alamo would stop because the clicker reinforced the behavior in a very positive way, so much that he'll remember it. He's a very bright dog, and I'm absolutely confident that he would so some of the new training techniques and the brightness of the dogs to be able to take advantage of those things, I think, is so important. And I think one of the things that I found most intriguing going forward.
 
</strong>Keri Wyatt Kent ** 1:02:06
I think you know that really points to positive reinforcement again. You know, with ourselves, with others. You know, if we're you know, you know, if we say we have a friend who is always fearful, and we if we just say, Don't be afraid. Don't be afraid, that doesn't really help, but if we notice them doing the right thing to point it out, I think that improves our relationship, and it can help that person overcome fear. Yeah, you know, yeah.
 
<strong>Michael Hingson ** 1:02:32
And we've got to get away from so much negativity and really find more positive ways for us to reinforce ourselves and also to get that same behavior from other people. I think it is so important. Yeah, well, we've been doing this for a while. I guess I would ask if there are any kind of last thoughts that either of you have. We're, of course, excited that little like a guide dog came out today, and that hopefully everyone will now even be more intrigued and go buy it. We'd love it to be another best selling book. So we hope that you'll really join us in that journey. And so if anyone, if either of you have any other final comments or whatever, let's go ahead and do them. Just
 
</strong>Keri Wyatt Kent ** 1:03:20
you know what? I hope that people will get this book and tell others about it, you know, write a review, tell a friend. You know. I'm sure we all have people in our life who love dogs and people who wrestle with fear, and either those type people would love to get a copy of this book. I
 
<strong>Michael Hingson ** 1:03:41
think between those two classes of people that takes in everyone and I'm, I'm everyone
 
</strong>Keri Wyatt Kent ** 1:03:46
in the world, everyone they either love dogs or they're afraid,
 
<strong>Michael Hingson ** 1:03:51
or both, or both, and dogs can help teach us so many things.
 
</strong>Susy Flory ** 1:03:57
Dogs are bridge builders. You know, everyone, almost everyone, can look at a dog and, you know, kind of feel that connection to the dog. Dogs feel the connection to people. And dogs don't care what political party we are or what we think about the news or which way the economy's going. I love how they live in the moment. They look for opportunities to connect, to play, to rest and just the rhythms of life of a dog. I think, you know, there's something that we can learn there about what's important and what is not as important. And the people in our lives and those we connect to are important. The labels, not so much.
 
<strong>Keri Wyatt Kent ** 1:04:45
Yeah, love that. That's good word, Susy.
 
</strong>Michael Hingson ** 1:04:48
And as long as at the beginning and end of the day we get fed, we're happy. That's what Alamo said. We
 
<strong>Susy Flory ** 1:04:55
get our treats, then we gotta get our toys. Yeah?
 
</strong>Michael Hingson ** 1:05:03
That is what matters. Well, I want to thank you both for being here and if, if either or both of you want to come on again. We we should do it, but I really want to thank you for taking the time to be here with us today. I would love to hear from all of you out there. Love to hear your thoughts about what you've heard today, what you learned. We would certainly appreciate it wherever you're listening or watching. If you'll give us a five star rating, we value those ratings very highly. If you'd like to reach out to me, it's easy. You can email me at Michael h i@accessibe.com that's M, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S i b, <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael hingson is M, I C, H, A, E, L, H, I N, G, S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>, and for you, Kari and Susy, both of you, how do people maybe reach out to you.
 
<strong>Keri Wyatt Kent ** 1:06:02
I have a website, Carrie Wyatt, <a href="http://kent.com" rel="nofollow">kent.com</a> it's K E R, I, W, Y, A, T, T, K E N T. I'm also easy to find just by Googling and on on social media. My My full name is my handle on everything. So I'd love to connect on Instagram or Facebook. Um, it's my where I'm mostly at, or LinkedIn. Um, so yeah,
 
</strong>Susy Flory ** 1:06:30
Susie, Yeah, same as Kari. You can find me kind of in those different places. And if you have a cute dog video or squirrel video, be sure and send it my way. And
 
<strong>Michael Hingson ** 1:06:40
so what's your website? And
 
</strong>Susy Flory ** 1:06:43
it's my name? Yeah, Susy <a href="http://flory.com" rel="nofollow">flory.com</a> my name is spelled kind of in an unusual way. My mom was creative. And it's S, U, S, Y, and then Flory is F, as in Frank, l, O, R, y. So we'd love to hear from you as well.
 
<strong>Michael Hingson ** 1:07:01
So Susy <a href="http://flory.com" rel="nofollow">flory.com</a> and they can email you that way as well, right? That's right, yes, cool. Well, again, I want to thank both of you for being here. This has been fun, and we should do it again and not wait almost three years next time.
 
</strong>Keri Wyatt Kent ** 1:07:21
Was a busy three years, though,
 
<strong>Michael Hingson ** 1:07:22
busy three years, yeah, well, thank you both. Any any last words,
 
</strong>Susy Flory ** 1:07:28
thanks for having us on, Mike. It's, yeah, it's a blast. And look forward to what you're going to be doing in the future.
 
**Michael Hingson ** 1:07:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>ppable Authors and People Who Learn To Control Fear with Keri Wyatt Kent &amp; Susy Flory</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0e00b7bb-539f-40e2-82d6-d5191b5a5b93.mp3?source=rss&amp;ext=asset.mp3" length="100473882" type="audio/mpeg" />
<itunes:episode>259</itunes:episode>
</item>
<item><title>Episode 258 – Unstoppable Crisis Manager and Chaos Expert with Maartje van Krieken</title>
<guid isPermaLink="false">https://pinecast.com/guid/319d070e-77bf-495b-8593-65cb513cf640</guid>
<pubDate>Fri, 16 Aug 2024 11:00:24 -0000</pubDate>

<itunes:duration>01:05:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5b5c2d4e-d1a4-44ce-a39f-09a09f40e895/UM258-Maartje_van_Krieken-Coverart.jpeg.jpg" />
<description><![CDATA[<p>In this episode we meet a very interesting and fascinating woman, Maartje van Krieken. Maartje was born and grew up in the Netherlands. While a child she began to dream about traveling and seeing other parts of the world outside Holland. Her first major lone travel experience came while in high school when she participated in a student exchange program in Parris.
 
After college she took a position with a firm in the Netherlands, but decided after a bit that she wanted more as she didn’t really like just working in one place. Besides, she met a man who worked in Scotland and as time went by they decided to get married. Maartje secured a job in the oil and gas industry that began to give her all the travel she wanted. Since her college degrees were in engineering she fit right into several projects around the world.
 
In 2018 Maartje left her 20-year position in the oil and gas world. At the time she, her husband and three children lived in Pittsburg, PA. In 2020, after taking a 15-month work hiatus she began working with a nonprofit helping people to secure Covid support. In 2022 the family moved to New Orleans where they live today and where Maartje says they will stay for the next several years. Maartje now operates her own leadership and crisis management consulting company.
 
We will get to hear about some of her successes in working to help organize chaos. I think you will find Maartje quite engaging and full of insights that can help us all live better lives and function better in our work situations.
 
<strong>About the Guest:</strong>
 
Maartje Jorritsma van Krieken is a seasoned professional with a remarkable journey through some of the most challenging environments in the corporate world. With over two decades of experience in the oil and gas industry, Maartje has honed her skills in navigating the complex and often chaotic world of global projects. Her expertise extends beyond technical prowess, encompassing leadership, crisis management, and strategic planning. Maartje's unique perspective is shaped by her experiences in diverse and high-stakes settings, from the rugged terrains of Eastern Russia to the dynamic corporate landscapes of Europe and North America.
 
Maartje's approach to leadership and problem-solving is deeply influenced by personal experiences that tested her resilience and adaptability. From handling critical situations on sailing expeditions along the Scottish West Coast to making decisive calls in the high-pressure environment of oil fields in Iraq, her life stories are a testament to her ability to thrive in chaos. These experiences have not only equipped her with invaluable skills but also a profound understanding of the human aspects of leadership in turbulent times.
 
As a speaker and consultant, Maartje brings a blend of authenticity, insight, and practical wisdom to her audience. Her keynote talks are not just narratives of her professional journey; they are rich with lessons on adaptability, resilience, and innovation. Maartje's engaging storytelling and actionable strategies provide her audience and clients with tools to navigate their own chaos, whether in business or personal life. Her teachings are an invitation to embrace the unpredictable, find clarity in confusion, and transform challenges into opportunities for growth and success.
 
<strong>Ways to connect with Maartje:</strong>
 
My LinkedIn: <a href="https://www.linkedin.com/in/maartje/" rel="nofollow">https://www.linkedin.com/in/maartje/</a>
My Website: <a href="https://www.thechaosgamesspeaker.com/" rel="nofollow">https://www.thechaosgamesspeaker.com/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hello and welcome from wherever you may be to unstoppable mindset. I'm your host, Michael hingson, and today we get to have a chat with Maartje van Krieken van Krieken. I have to pronounce that right, otherwise she'll shoot me later, and she's tough. So she spent 20 years in industry and doing things like working with the oil and gas industry, and if that isn't a tough industry, I don't know what is, but we'll get into all of that so much. I want to welcome you to unstoppable mindset, and thank you for being here.
 
<strong>Maartje van Krieken ** 01:16
Thank you, Michael. I'm really honored to be here today. I enjoy I've enjoyed listening to some of your previous episodes and getting to know more about your personal story. So excited to spend time with you today.
 
</strong>Michael Hingson ** 02:09
Well, I'm glad you're here and now we get to hear about your story a little bit. So why don't we start if you're okay, doing it by talking a little bit about the early Maartje. Tell us a little bit about you growing up and kind of where you, where you where you went, and why you did what you did.
 
<strong>Maartje van Krieken ** 02:28
Okay, so the the name is very traditional Dutch. I'm originally from the Netherlands, born and raised there, and I grew up in a very stereotypical home, a mom and a dad and one sibling. Kind of upper middle class, probably good schools, friends, nothing very unusual, um, the only thing that maybe was more unusual is that at age we don't have a middle school, right? We have lower school in high school, so you change schools at age 12. And I went to a high school at a school that was attached to a boarding house. And there's not a lot of boarding houses in the Netherlands. There's really only two or three, and the one in our town had a lot of actual expat kids on it. So kids from oil companies and other employers abroad would come back to complete their school at home in the Netherlands, and I ended up in class with a lot of these kids. So these kids had lived their lives everywhere and listening to them and hearing their stories and hearing about their life. At that age, I was like, This is what I want. This is what I want for my future and and that dream continued. So at 16, there was an opportunity to do a school exchange, and for me to go a couple months of school in Paris. And so I did that, and the bug only kept growing. So that's where and then I achieved that by getting an international staff job for one of the main oil companies, living and working all around the world. So yeah, otherwise, not a not a lot of unconventional stuff in my childhood, I was intrigued or intrigued, but pleasantly surprised to hear your story of how supportive your your parents are always were of you and and how that, I think helped, got to pull your career and your choices in life, right? And, yeah, and I was thinking about that, and I think what's, what is relevant to my story is that I, I had practically, very caring presence, parents, um. And also very feminist. So I never thought that being a girl was necessarily restrictive to anything I could achieve in life I do. I did grow up feeling that I was, I definitely was a flawed human being in in many aspects, and so that I would going to be restricted in life by what I as a human being was capable of, and I think that helped me back quite a long time. So that's that's something that listening to your story made me reflect back on where I came from.
 
</strong>Michael Hingson ** 05:35
Well, when you say a flawed human being, what do you mean by that? Um,
 
<strong>Maartje van Krieken ** 05:40
I think there was not with a bad intent, but there was a lot of emphasis at home, the things that you were not good at, or weren't doing well, or had messed up or should be better at doing so, comments like the fact that you were maybe lazy or a bad friend or poor communicator, or whatever it is that you'd done and things have gotten off the rails. I also feel like patience about how is your day, whatever you told that had happened that day. What got latched on to was this thing that had gone wrong. That makes sense. It does,
 
</strong>Michael Hingson ** 06:29
yeah, I I hear what you're saying, and it's unfortunate that that some of that happens at the at the same time. I suppose it does toughen you when, when you let it toughen you to go through that were your parents? Though, do you think pretty much supportive, or was a lot of this from your parents? Um,
 
<strong>Maartje van Krieken ** 06:51
I think my parents were supportive. I think I always say My dad's a bit the embodiment of Calvinism, and he lives by Murphy's Law, right? He's just not the most upbeat person, yeah. So it's always, don't go over, don't don't be special, don't be extra. And whatever will go wrong or can go wrong will go wrong. And I think the situation with my mom is, I think there's, there's some gas lighting that that featured into that aspect of things from a different place. So, yes, supportive. I was never stopped in doing anything. But I think I felt the opposite of unstoppable,
 
</strong>Michael Hingson ** 07:43
supportive, but they probably could have been more supportive.
 
<strong>Maartje van Krieken ** 07:48
Yes, I don't think they fueled my fire. Yeah,
 
</strong>Michael Hingson ** 07:54
although you become successful, they might feel that that they did, but that's okay. It's different perspectives. Did you go to college? Yes,
 
<strong>Maartje van Krieken ** 08:03
I studied engineering. So I have a master's in Industrial Design Engineering, and I decided to study engineering because I liked solving problems and the technical stuff was were at school, what I found easier, and I had no idea what I wanted to be. And in the Netherlands, you don't do a degree first and then a master's later. You choose to stream into a five year program. So and if you fall out halfway through, you have nothing. So you better choose something that you're willing to finish. And I had no idea where exactly I wanted to go, so I figured if I did engineering, you know, I'd learned at least a trade that still left a little doors open and and I felt like the five years of studies would be around topics that I at least would remain somewhat interested in. So it was kind of a an easy choice. How
 
</strong>Michael Hingson ** 08:58
did college help prepare you for life and and really doing something with yourself. And I ask that because I've heard different people say different things about college that, yeah, you study and all that, but it doesn't really prepare you for life. My experience was and is that, mostly in college, you study and and so on, but there are life lessons, if you look for them. So I'm always curious to ask that question,
 
<strong>Maartje van Krieken ** 09:32
yeah, I think for me, college was amazing, or university I I lived in a house with eight other people, mainly guys, usually at least one other girl. I made lots of new friends, and the friends from that era I'm still friends with, and I learned what I like. I learned what I like to do, what was important to me. I learned that I was actually less weird than I'd always thought, that there was lots of other people who liked the same things I did, and I think that that taught me to see much more opportunity. And I, I, I always was interested in wanting to do sailing, which was harder to do at home or near home, but there was a student sailing club that I joined, and that opened lots of doors for me too, that I still enjoy today. I don't do as much sailing, but what came out of that? So, yeah, I think it was a very, one of the better periods of my life. I have many fond memories. I didn't I didn't have issues with the self motivation to keep my studies going, I was enough student without working myself to dead to death. I had well paying side jobs. I had a lot of good trips, good parties, yeah, good life. Cool.
 
</strong>Michael Hingson ** 11:16
Well, I hear what you're saying, and I I feel sort of the same way. I learned a lot in college, and some of it, maybe a lot of it wasn't necessarily the pure academics, but the other things that went along with it, I worked at the campus radio station. Did a lot of stuff in radio for six and a half year, well, five and a half years, almost six years at the university, I took some courses outside of my academic strengths of physics and but I got my master's degree in physics, but I took some other courses as well, and found that helpful, and I got involved in some outside community organizations, like the National Federation of the Blind, and started To learn about blindness from the perspective of other people, as well as learning a lot about other things like legislation and becoming very actively involved in helping to deal with legislation from a blindness standpoint, which was a lot of fun, and I, too, would not trade the years of college for anything?
 
<strong>Maartje van Krieken ** 12:21
No, I think it's amazing, and maybe it's some of the bigger universities, but I think it's, it applies to the majority that there's so many opportunities for students, right? And it lets you try things, and most of it, it lets you try things in a way that you don't need to be somewhere 12 or 24, months to be involved with something, which means that you it's a quick way to learn what you like, but also what you don't like, right? And what's maybe not for you. And there's always somebody proposing, you know, do you want to go here, or I'm invited to this, or we can go there. Do you want to try this? And you're not restricted by life or by other things, right? You don't have a lot of obligations, so you also have the time to try out these things and the energy and see what comes with it. Yeah,
 
</strong>Michael Hingson ** 13:16
and that is one of the important things about college, and it's a matter of looking at it that way, and it's a matter of recognizing that life is always going to be an adventure, and college gives you an opportunity to explore various aspects, aspects of that adventure that you then may choose to follow up on when you leave college or Not. Yeah.
 
<strong>Maartje van Krieken ** 13:37
Yeah. And I think the only stumbling block, I think that happens, is it's also agent which you self are changing and developing so much and trying to figure out who you are and and I did also very close up see those struggles, right? And I think for some for some people, all these choices are overwhelming, or the responsibility to make it all happen yourself, or some people fall in with slightly the wrong crowd. So I think I also learned a lot about life and people dynamics and to not take it for granted that I was doing okay in all that,
 
</strong>Michael Hingson ** 14:22
can you learn not to take yourself too seriously? Yes, very much. Which is, which is important, I think, for any of us to not take ourselves too seriously and to allow us to explore how other people see us. And that is a wonderful lesson and great teacher that we can all take advantage of.
 
<strong>Maartje van Krieken ** 14:46
Yeah, well, I can tell you, living together with eight other people and sharing your meals in your living room with them, and particularly if seven of them are quite blunt meals, there's no. Lack of feedback? No, yeah,
 
</strong>Michael Hingson ** 15:01
well, and I lived in the dorm for three years and then moved to an on campus apartment with two other people, but wouldn't trade any of those times and and discovered a lot about me and learned a lot about other people in both situations. So I think that's that's pretty cool. Well, so you did graduate from college. You spent your five years there, and then what did you
 
<strong>Maartje van Krieken ** 15:28
do? So I actually was hired by the company where I did my graduation project, and I love the work. It was a great employer, and I got lots of good opportunities, but that bug was still there, right? That I wanted to live and work internationally. And although I was working for a multinational and doing very well with them, it was a quite a stereotypical German company, which means that their headquarters is in Germany, and that if you move up the ladder, eventually you'll find yourself in Germany, and then that's where you will be, right? I also had met this guy who was living he was also Dutch, like me, but he was living in Scotland, and was it didn't necessarily have to stay in Scotland, but he definitely wasn't going to find work in Germany. So what I then did is said, Okay, well, he works in the oil industry. That's pretty International. Maybe I can find a job in the oil industry and we can find in a place where he can also work. And so as a Dutch person, the easiest way to try for that avenue and to apply as international staff with the Dutch oil company called shell. And so I I, I did, actually a lot of prep work, because fortunately, I knew a lot of people who've done that, who've gone that route, of course, and I applied, and I managed to get in. So that was my ticket to to go out in the world and work and live in many different places and with my husband, who wasn't working for the well, we then married not so long after that, but same guy for the same same same employer, but same guy
 
</strong>Michael Hingson ** 17:22
we're talking about, right? Yes, same guy. Okay, okay. And so what did he do?
 
<strong>Maartje van Krieken ** 17:27
Yeah, so that's what's closed. So, so what?
 
</strong>Michael Hingson ** 17:31
What job did he end up taking? Or did he just stay where he was, or what?
 
<strong>Maartje van Krieken ** 17:37
Yeah, so the way it worked with the international assessment is that you it was you didn't apply for a job. You just had to make it through, through and score a minimum number of points. And then they had jobs all over the world available that they would place you in, and you could either put your foot down on a location or put your foot down on a job. And actually they didn't have a job in the standard pot of jobs that fit me. So the lady said, Ah, I'll find you something close to him. I like you,
 
</strong>Michael Hingson ** 18:13
alright. And only
 
<strong>Maartje van Krieken ** 18:15
did four and a half years of commuting between countries come to an end, I got to call him and say, I have a job. I'm moving to you with a full expat package. House picked, I think, and we'll be together, and you don't have to change a thing.
 
</strong>Michael Hingson ** 18:34
I bet he liked that. Yeah, he did like that. So did you? So you moved to where he was. But how did that affect your your wanderlust, or traveling all over?
 
<strong>Maartje van Krieken ** 18:46
Well, so I moved over to where he was,
 
</strong>Michael Hingson ** 18:49
and that was Scotland. That
 
<strong>Maartje van Krieken ** 18:52
was in Scotland. And, yeah, I left him again too, because less than a less than two years later, I got offered a development position elsewhere in the company, and I took it, and he was still in there in Scotland, so it was going to be a travel job. So we said, Okay, we'll do that for a while. And it was a relatively short term position, so 18 months or something. I don't remember exactly what it was, so I said, Okay, well, we tried. We've done the long distance thing. I want to take this opportunity. And he never stopped me. He's never stopped me in anything. Best husband ever, um, and so I did that. I left him. He had to go and find a house again. Because, of course, we lost the mansion that the company was paying paying for, and I did that. And then at some point in that job, I had to step in for somebody who had a heart attack. So I had to interim manage a team, and I walk into that office and they. There's a guy there that I've never met, and he looks at me and he says, Oh, are you? Are you ilko wife, my husband? And I'm like, Yes, I am. He said, Oh, where is he? I said, Oh, he's still working in, living in stolen and he didn't ask me anything else, but within 24 hours, somebody else in the company had called my husband and said, Hey, I heard your wife has left you again. Are you interested in moving too? And so they head on to them into the same employer.
 
</strong>Michael Hingson ** 20:32
So he moved to where you were. Well, then
 
<strong>Maartje van Krieken ** 20:34
at least we were with the same employer, which is to be a good thing or a bad thing. He did a move to where I was, but we together moved to another major project in eastern Russia after my 18 months in the travel job were up, so that's when we were together.
 
</strong>Michael Hingson ** 20:53
So that must have been a major change and a little bit of a cultural difference moving to Russia from more Western European type company countries,
 
<strong>Maartje van Krieken ** 21:09
yes and no, because I always talk about the traveling circus in the oil industry. If you look at these frontier oil and gas projects, they're they're seldom in the middle of a big city, right? So there's somewhere in some outpost in some country, usually with a very small local population, and to build these mega projects, is hundreds of people. And so the I the Russian island we moved to, is an island that's north of Japan, there is very little on it. It's like 30 miles wide or something, and 600 miles tall or something. So not big at all. The city we moved to had about 200,000 Russians living in it. And then Exxon and shell both had a project presence there. So and the shell present was actually quite large, and this included people from all over the world, right? So, this included Koreans from the Korean construction contractor, and Filipinos from another contractor, and then a whole bunch of expats from all over and then a whole bunch of local Russians, but not quite local, because they came from all over Russia, usually not from the island, right? So it's its own little weird community, um, that that puts quite a mark on the local presence there. So yes, you live in Russia, but you're also living in a very weird world that's probably not representative of anything really.
 
</strong>Michael Hingson ** 22:51
So you though had to put up with a lot of interesting challenges and so on. Maybe you might even call it sort of chaotic. Why did you like chaos?
 
<strong>Maartje van Krieken ** 23:07
Yeah, I that that's not necessarily where I learned to like chaos, but I would say that that's one of the places where, for me, everything kind of came to a grinding holder or where the moment happened. Um, so, I mean, it's a, it's a extremely male dominated part of the industry, right? The oil and gas industry generally is male dominated. But then if you're in these frontier projects, it's even more so, and it's high pressure, right? The Russian government was trying to blackmail its way into a larger part of the project. So there, there was politics going on. The project was already it costed billions. It was the biggest at the time. It was way over budget, way behind schedule, arctic conditions never been done before, you name it, right? Everything was happening. And I I kind of hadn't really thought about my career in oil and gas beyond having this international lifestyle, right? And I have quite a wide interest. So whatever they were asking me to do is like, Oh yeah, I could do this or I could do that, but I was starting to get to the point where I realized that me trying to climb a standard prescribed career ladder was maybe not The most logical fit. One, two, I was finding out that I did have some limit of how much in the deep end I wanted to be thrown and being given a job that was actually two levels above where I was with not enough staff and a lot of unhealthy work culture. In my direct teams and stuff. That's a lot, right, especially then if you're also living with all your colleagues. So where do you then? Where? Where is this the safe space to say, Hey, I can't do this today, or it's too much today. And on top of that, we decided that I never knew I wanted to be a parent, but somehow, in that in that era, I'd also decided that I did, and we, we hear one of these couples who were pregnant within week one of trying. So this island where they didn't want you to be pregnant, so I hadn't told anybody. And then not, you know, I had to get off the island for a checkup. And so that happened at four months, instead of at three months, because that was the first time I was off the island. And then I found out that things were not okay with the baby, and so I had to be aborted because the baby was not alive, but also not coming out. And so I think everything came in, and for me, that that created the moment of clarity that I did like my career, but I did not like my job, and that there were some things I wanted changed in the way I did my job. I also learned that I wanted to be me, rather than trying to be what I thought I needed to be to fit in with everything, right and and I also really realized that the only one who was going to take a step forward in that moment and create structure in that chaos was me, and that I had to take charge. And so and so I did, because I did think I learned from being thrown in the deep end so many times that I could Yeah,
 
</strong>Michael Hingson ** 27:06
what did you learn about yourself and about you've mentioned many times that you were in a very male dominated environment and so on. So what was it like? Or what did you learn when you were the probably the lone woman, or one of a very few women in that, that whole environment, it had to, it had to be a little bit of a challenge, or at least mentally. Did it even bother you?
 
<strong>Maartje van Krieken ** 27:34
Yes and no, I think I learned a lot, and I get this question a lot, and I think the answer is not what people expect. So I think the education system in the Netherlands segregates you out pretty early, because if you want to study something technical, then you're in the science streams in high school. So from age 13 or 14, I was in classes with less than 20% girls. My university was a technical university, less than 20% girls. And then once I started working, the percentages steadily went down the more senior I became.
 
</strong>Michael Hingson ** 28:13
So it was nothing new. No,
 
<strong>Maartje van Krieken ** 28:14
it was nothing new. And, and I don't know any different, right? So I've also learned the hard way, after leaving shell and then starting to work for myself that I, for instance, don't really have the skills or know how to operate in all female networks. I'm clearly not the most effective there, because it's so unknown to me. But I think when I did learn, because I think there's challenges there, right? There's, if you're such a minority, then there's challenges. But it's, it's not the man, and it is the man, right? It's not the man because it's not the individuals. I made so many friends and the majority of the guys I work with are absolutely amazing, and at a personal level, they're willing to help you and step up for you and step out for you. I think the main challenge is that if the the critical mass of women or others in any others of any kind is so small. I don't know how that you know it it takes more than it's going to take more than a generation to change. Yeah, it might take a shock to the system, right? And I, I think, I thought I could try and and be that, but I learned that there is things there that are bigger than me, right? And there's also I worked also in Iraq and in the Middle East. And so there is and Russia itself also a very male dominated history and culture. And so you can employer who, on paper, has all these ideas about EK. Inequality, but it doesn't quite work that way. If you're in eastern Russia, also lots of Asian construction workforce and with very different norms and values. So it's the it's not the guys itself, right, that create I think the challenge. I think it's the dynamic of the group. You know?
 
</strong>Michael Hingson ** 30:30
Yeah, I would say it's not always the guys. Sometimes it can be, but it is the environment very much. I interact with people all the time who are blind, who have guide dogs, and talk about traveling to other countries, and they learn that the laws in those other countries are not the same as, let's say they are here in the United States. And it amazes them, and they say, Well, why doesn't anyone fix that? And the reality is, that's not the way the system works.
 
<strong>Maartje van Krieken ** 31:00
No. And you and I think what I learned is to be realistic about what I what I can change and cannot change, and really learn to to not get upset about what I can change, but also be kind to myself if I then need help, right? I remember a one of my first jobs, I would get sent to an industrial state in Germany, and there was all also only guys at the hotel, and there were a bunch of older guys who were there all the time, and they would uninvitedly Join me for dinner. And it would freak me out. I was 2324 and I'm like, Who are these? I would call them dirty old men at that age anyway, so I would go back to my room and have my dinner in my room, and then the corporate expense department would say we were not paying out your meal expenses because Room service is not allowed, right? And so it's, it's these battles that can just consume your energy. So I did learn that if you that, that I that you really need good self care, if you are the minority in a group like that, because yes, you can find allies, and yes, you can choose how much you want to fight, but what you can't choose is one when stuff happens to you that hurts you or depletes your energy, and you need to have some tools and systems in place to then overcome that moment, because if you let it all get to you, at some point, your your your backpack with luggage is just too full, right, and you don't purchase it, And you don't have the energy to keep going. So you need a different or a better support system in the moment, and you need to be able to take a day off or something when something happened that you really need to take a minute to come down for from and not take it back to work.
 
</strong>Michael Hingson ** 32:56
One of the most important things that I learned from the World Trade Center, at least I learned to articulate it, but I think I really learned it a lot more in a solid way there than anywhere else, is that you don't always have control over what is happening. Like you said, people join you for dinner, just different things that happen. You may not have control over them doing that or different things that occur to you or happen to you, but you do have control over how you decide to deal with it, and it really is mostly a mental issue more than anything else. We had no control over September 11 happening, and I am have not seen anything that convinces me to think differently, but we do have control over how we decide to deal with it since it occurred.
 
<strong>Maartje van Krieken ** 33:48
Yes, yes, and you and I think you should also allow yourself to shamelessly take advantage in the situations where you can right where there is a situation that something good happens to you because you are the lone women woman, then enjoy it, right? Rather than feel like, Oh, I didn't quite deserve it. Take it, because you take the crappy stuff often enough so take the good stuff. You
 
</strong>Michael Hingson ** 34:12
can decide how you want to deal with it. You can decide what your mindset is. You know, we've been talking about what, what the different environments and so on you've had but what was your job? What did you actually do?
 
<strong>Maartje van Krieken ** 34:25
So I always work in major projects. I started out in capital contracting, so major contracts for new projects and procurement, etc. And then I moved more into project controls, so scheduling and risk management and estimating and stuff like that. And then eventually I moved into development management, which is kind of an early form of project management, with projects that are not quite being constructed yet, where they're looking at really the scenario. Level of evaluation. So it's like, okay, there is oil and gas in the ground. We know something about it. The respective country is willing to give us a contract like this, but then we need to produce this much by then. Can we do it? Can we not do it? What would it take is your capacity in country to build it, not build it. What can you do? And so, yeah, that type of new oil and gas field development work is what I did. And then eventually I spent also a decent amount of time in more change management oriented scopes, but always also related to the way projects are delivered and new technologies implemented in that, etc. And
 
</strong>Michael Hingson ** 35:46
it sounds like all of those were gradually increasing in responsibility and took advantage of the fact that you were gaining a lot of experience. So it wasn't like you were just footing from one job to another. I would assume that, in a sense, they were sort of promotions, or the company had more trust and faith in you, yes,
 
<strong>Maartje van Krieken ** 36:05
definitely, yeah. So my teams would get bigger, my reach would get bigger. But yeah, it's, it's a part of the business where there's, there's never enough people. I think I quite quickly had global reach, or I became once I chose my own path and kind of modeled a bit between the fixed career ladders. I became known as somebody who could do complex collaborations. I once got labeled as the best virtual community leader in the company, I think I was able to pull people together around things, and communicate joint objectives and bring people on board better than most of my peers, so that, yeah, it's the the breadth was always there. I think that the dollar amounts right and the risk associated with the scopes would go up as I went up.
 
</strong>Michael Hingson ** 37:07
Well, you said you did that for 20 years, so eventually you left.
 
<strong>Maartje van Krieken ** 37:11
Yes, I think at that point in Russia, I did learn some things about the company and the industry, which made me realize that if I really wanted to stay on this path of being groomed for the top, that there was going to be a point where what I was willing to do and what I would need to do for my career would not no longer fit. But I also knew there is still so many interesting and different jobs and places to go. So I'm like, Okay, I'll stick around for as long as I enjoy it. But at that point, I started to develop an idea of what would I do if I wouldn't work for the company. And I think it reached a point where, as a senior woman at my level, they wanted me in a, you know, in a display case type job, right? They wanted on air, invisible headquarters type roles, and I simply do met better in the messiness further out there. So I think what the company wanted with me and what I wanted started to diverge significantly enough that I thought, You know what? There's some little things that happened. I'm like, Oh, I could find another role and move again, or we could split weight, and I can carve out my own path. So I did.
 
</strong>Michael Hingson ** 38:34
So you left, and what did you go do? Um,
 
<strong>Maartje van Krieken ** 38:37
so I decided to. I did nothing for a while. I did nothing for a lot longer than I thought. Everybody also thought I was a workaholic, and I would be in a new job within weeks. Then I managed to do nothing for, I think, about 15 months or something, surprising myself to do it. I loved it. I of course, I didn't do nothing, but I did nothing seriously, professionally that got me paid, which is lovely.
 
</strong>Michael Hingson ** 39:02
Now, when did all this happen? When did you leave shell?
 
39:05
2018 Okay, summer of 2018 so
 
<strong>Michael Hingson ** 39:09
five years, five and a half years ago? Okay, yeah, yeah. And then,
 
</strong>Maartje van Krieken ** 39:15
and then, just as I was kind of starting to get moving again, my husband was offered a move, and he'd been following me around for a while, so I did not feel the freedom to say no. So we moved to Pittsburgh, which is a place where I had no network, no sense of what I could do there, and then covid happened. Yeah, so that made my professional choices a little complex, because I was doing a lot of virtual work, but I really missed only being around others, so I actually quite quick. Lee, through some volunteering that I was already doing, landed with a job in the covid response. So I did that for almost two years.
 
<strong>Michael Hingson ** 40:08
So what did you do? What was that?
 
</strong>Maartje van Krieken ** 40:11
Yeah, so I worked with 211, which is a national crisis line in the in the US, for individuals, but the based out of Pittsburgh, Pittsburgh services almost all of Pennsylvania, and was doing for Pennsylvania the covid response, but they were also in the process of upgrading all their tech systems and their phone systems and stuff. So this is a 24/7 phone line, right? And and they were tripling or quadrupling their volumes, and there was new programs being offered every day, and then that all needed to be pushed through the system. So I worked with them to help achieve all of that and the and the vaccination scheduling and all these kind of things. So project management stopped reading Yeah.
 
<strong>Michael Hingson ** 41:03
And I was going to say little different than what you had been doing in the oil and gas industry, but at the same time, not totally, because it's all about management,
 
</strong>Maartje van Krieken ** 41:15
yes, and, and I mean organizations like that are so these are non profits, right? They have there is no fat at all. So there is phone operators with huge hearts and lots of willingness who work a gazillion hours but don't necessarily have any project management skills, right or and then there is in a situation like that, of course, completely overworked Health Department workers, etc, and it's trying to get all these different groups to work together who are not necessarily used to each other, and who are under resourced. And so to me, that was a lot more of the same, to be honest, because it was different groups who speak slightly different languages and operate slightly differently, trying to do something that they hadn't done before. The energy and the intention was there, but the pressure was also nuts, and, yeah, making it work with what you have.
 
<strong>Michael Hingson ** 42:10
So what did you do after the two years doing that with two and
 
</strong>Maartje van Krieken ** 42:17
one? So then when that was finished, I start, I picked up some more regular consulting clients, companies in crisis and and my husband's job in Pittsburgh also came to an end, and that coincided with a point that I have now kids who are in middle and high school. So we have to choose a place that we were willing to live and stay put a little longer. So we've chosen to go back to New Orleans, because that's where my husband could work, and that's where I loved living,
 
<strong>Michael Hingson ** 42:53
and my kids, you had been there before? Yeah,
 
</strong>Maartje van Krieken ** 42:57
so we there. We'd spent two short years here before. So we came back to New Orleans. This is now where we'll be for another six years or so, and I am pivoting my consulting business from one to one more to one to many, so offering master classes in the around the subject of structuring chaos and mastering uncertainty in business, right? I think we all feel that the world is spinning around its axis faster and faster, and I love working with leaders and entrepreneurs who are in fast paced business environment, but feel that there is so much thrown at them that they're busy fighting today's fires all the time and and don't have enough time to actually work on the innovations and the projects that they want to deliver. And so I offer some really practical tools to get set up in a manner that it's easier to deal with the unexpected, and then I offer some implementation support beyond that. And as a as an aside, coming from my passion around women in male dominated industries, I do do some work with women leadership programs and with coaching of groups of women who are going through major pivots in their personal lives or in their careers, but work for employers where there's not enough Coaching and Mentoring internally available to help them through that.
 
<strong>Michael Hingson ** 44:44
And what's the name of your business?
 
</strong>Maartje van Krieken ** 44:47
So the name of my business is my name, but I do everything I do under the header of the chaos games.
 
<strong>Michael Hingson ** 44:53
Okay? And why did you choose that?
 
</strong>Maartje van Krieken ** 44:56
Because I do still. So, yeah,
 
<strong>Michael Hingson ** 45:00
you love chaos.
 
</strong>Maartje van Krieken ** 45:01
Yeah, I love chaos. I love structuring chaos. Actually, I would say that I realized from sailing and from being thrown in at the deep end at my job time and time again, if you talk to me about what are the highlights of my work in the oil and gas industry, I loved probably best, the projects that landed off my plate, that didn't the homeless projects right, the stuff the four o'clock calls that there was a repair needed on an offshore platform, and there was nobody left in the office, and I was the absolute Junior, but there was nobody else that could be reached. So it ended up being my project, and I got to work it and figure it out. I learned that I love that, and I also learned that my head is cooler and calmer than most when you know the the stuff hits the fan and and that I can I can help temporarily or longer teams who find themselves in these situations. You know that I could be kind of the power bank for the energy booster that then steps in helps to kind of get out of the eye of the storm today, get some things moving again, and get it to the point where the energy and the team collaboration and the focus is such that people say, Okay, I think we can now carry this torch ourselves again.
 
<strong>Michael Hingson ** 46:24
If you have, oh, go ahead, go ahead. Yeah.
 
</strong>Maartje van Krieken ** 46:28
So for me, chaos is is not a scary thing. I see the light at the end of the tunnel or the dots to be connected, I think, quicker than others, and I love doing that, and I love helping people with that so they can get back on their feet
 
<strong>Michael Hingson ** 46:45
without mentioning names or anything like that. But do you have a story you can tell us about one of the companies or people that you helped that that where you've made a big difference and things got better? Yeah, so
 
</strong>Maartje van Krieken ** 47:01
one of the more recent jobs I did was a company, a new tech company, and they developed something, thought it was mature enough to take it to market. So they'd gone public, raised lots of money, and then set up kind of joint ventures or collaborations on every continent to implement this technology and do some kind of proof of concept, right? So they gone really fast, spread that money over the five continents, and one of their collaborations in Europe had, within six or seven months, spent produced absolutely nothing that coincided with them starting to be investigated by the SEC for fraud and because of some production issues associated with China. So the whole company was turmoil. So I was brought in to look at the European entity and say, Okay, are we just gonna cut it off? Is there anything left to be done here, right? And so I went in there to try and assess, what was there, what the people who were there said about things they'd kicked out some of the senior leaders, but of course, there was lots of people working there too, with and so I think, very quickly, because the other challenge was, because the company was so new that in headquarters, I'd say 60% of the people I was working with had been on the job less than Three months. So they all said, Well, this happened before my time. And equally, in the the joint venture in Europe, they'd, they'd hired all these people to do this, right? So also there, 60 or 70% of the people were new, right, and hadn't necessarily played a full role in any of this, or knew exactly what their job was, etc. And I think the main things that I made very quickly is that I restructured all the communication because everybody I talked to was giving me a different story. And then when I asked where they got their information or who they talked to, it became clear that very few people had talked to each other, right?
 
<strong>Michael Hingson ** 49:22
They're making it up as they went along, yeah, and,
 
</strong>Maartje van Krieken ** 49:26
and largely the folks hired in the US were all former corporate types. So they were, you know, it's like one guy came from GE, and he still talked in GE operational report lingo and etc, right? And then all the folks in Europe came from small family businesses and tiny companies and didn't really speak corporate lingo, and most of them had also not chosen to do their job in English, right? So, yeah, just I put people around the table, and that. That immediately started to create all sorts of clarity, and that meant that we started to be able to get to at least shared versions of the truth right, or at least share sets of facts, which can then facilitate actual quality decision making, right? Because if it's all based on he said and she said, and and it the decision criteria are also not clear. Then, yeah, what are you going to decide? How are you going to decide whether you do anything or not? And then we put some interim leadership in place that was actually there and on the ground. And then once things calmed down a little bit we started to cut through things and look at the losses and say, Okay, what's possible, what collaborations? Who knows what right. But I think the main thing was about putting the communication in place to to get to a shared version of the story that could facilitate decision making.
 
<strong>Michael Hingson ** 51:01
And did you get to resolve the things that were going on? Is the company doing okay? Is the SEC satisfied? And so on?
 
</strong>Maartje van Krieken ** 51:10
Yeah. So the worked with them, not till the point the SEC cleared them, but they were well on their way to getting cleared. The European entity stayed in existence, what their what their objectives and targets were, got revised to something that was actually realistic and achievable, and they've since delivered on that. And long term, they came up with a different decision model. So I would say there was I've managed to help them avoid unnecessarily, you know, or avoid more losses than needed, and avoided laying off more people than was needed. Help them create clarity with the SEC and other auditors, to get the time and to start creating to believe that they could just get back on track. And
 
<strong>Michael Hingson ** 52:10
clearly, one of the advantages that you had is that you were used to working in all the different environments in the US. You learned and knew how to work with a European company and so on. So you were in a great position to figure out what was going on. That's pretty cool.
 
</strong>Maartje van Krieken ** 52:25
Yeah, yeah, you could, you could, you could almost see the miscommunications, right? If Yeah, I could, somebody would tell and and so I started inviting myself to meetings, just listening on the you know, and then you're like, Okay, I hear what you're both saying, and I get how what you're hearing from each other, but it's not actually what either of you are saying, right? It's just lack of shared language is is so often the cause of many challenges. Well,
 
<strong>Michael Hingson ** 52:57
yeah, it's, it's amazing how people don't know when they're not communicating and and it's not magic, but I'm glad that you were able to work with them and deal with it. How, how does being a mother help? And what have you learned about yourself and about being in the corporate world and so on, from from being a mother and how many? How many children do you
 
</strong>Maartje van Krieken ** 53:23
have? I have three kids, and I think, as I said earlier in the in our conversation, I didn't know if I wanted to be a mom. Yeah, I was, did not want to repeat history, and I wasn't sure if I could offer my kids something else than I had had and but at some point that clarity and also looking at my husband came to me and I thought, Yes, actually, I do. I have three kids, and I think it changed me in ways that I hadn't necessarily seen coming. I continued working full time after I had kids, so that's that's a lot of the change that people expect that once you have kids, that you start working less or prioritize that differently. That's not a change that came. What did come for me was one, my tolerance for nonsense has gone down drastically with that. I mean, is that there is behavior that I wouldn't tolerate from my four or five year old kids, and I would see managers at work or, you know, or people that I had to work with who are taking home a quarter of a million a year and have been through every leadership training possible, display the same behavior and get away with it.
 
<strong>Michael Hingson ** 54:50
There's something to be said for you can fool some of the people some of the time. You can fool some of the people all the time, but you can't fool mom. No,
 
</strong>Maartje van Krieken ** 54:59
I. No and also the stupid rework that shouldn't be needed, right time is fresh. Yes, I did. I do love work, and I do love my perfect the professional me, right? And I'm totally okay to miss out on things with my kids because I'm working. I'm not okay to regurgitate the same thing 15 times because, because of what really right, if there is no good reason so that that kind of nonsense, I lost my tolerance. I also became a lot kinder to my son that I think was a big surprise, because I was I'm quite a tough cookie, and I can be really hard on myself, but I was also putting up with things happening to me that once I had kids and once I maybe became older, and also started mentoring really younger girls who were maybe older than my Kids, but still young, I realized, as I was telling them to not put up with stuff that I was putting up with myself. I thought, hey, this is interesting, right? It took this to see this. It took this, this, this different emotional bonds with other humans that I care for so much for me to see how not okay this is and also not accepted for myself. I found that a very interesting, interesting perspective. So I don't know if I got necessarily softer at work, but I got Kinder towards myself. And I do think in certain cases, also kinder to other people, because I could better realize what maybe was going on in the background, right and right and and have that tolerance, because I could understand it better,
 
<strong>Michael Hingson ** 56:57
right? Have you written a book, or anything about your experiences or any of this,
 
</strong>Maartje van Krieken ** 57:03
yeah, well, yes, it's not published yet, so I'm working on the story part with you know, all the collection of the crazy stories.
 
<strong>Michael Hingson ** 57:11
Well, you'll have to let us know when it comes out so that we can tell people about it as well. Yes, but you and I met through patapalooza, and we've talked on unstoppable mindset before about patapalooza, which is a fun way to introduce people to podcasting, people who want to be podcasters, or people just who want to be interviewed. What took you to pada palooza?
 
</strong>Maartje van Krieken ** 57:37
Um, so I ended up portapalooza The route of working with Kimberly Crowe and Ginny Trask on a speaker Playhouse as a woman in the oil industry, and also because of the nature of my role, because I was a subject matter expert on various topics and stuff, I used to give a lot of training. I also used to be at a lot of conferences or on panels, etc, right? And when I was employed by multinational, you get placed or invited for that. And once I started working for myself, that fell by the wayside some. And of course, my CV very clearly said, Oh, project management, etc. What it didn't say is that I think the people aspect of it is where my superpowers are. So I decided to get a covid meditation and continue doing mentoring, etc, through women leadership programs, associations and stuff. And then I realized that actually I really also missed the part of my job that's the sharing with what I have to give around this structuring of chaos and around quality decision making tools and how to deal with ambiguity, and you know, the others that get thrown at us. And so I decided that I wanted to figure out a way to on an individual basis, right? Find these platforms where I could share the stories and my wisdom in that respect. And so that's how I also ended up Corona because I think you know, the sharing of experience and stories is how humanity learns and gets better, right? Well,
 
<strong>Michael Hingson ** 59:45
I hear you, and it makes perfect sense. Well, I want to thank you for being here, and we need to do this again. I think we have lots of things we could follow up on, and if you'd like to come on unstoppable mindset again, I think we should explore that. But. I want to thank you for being here today. Well,
 
</strong>Maartje van Krieken ** 1:00:03
thank you very much, Michael. I've enjoyed this. And yeah, there's more that I want to learn from you, too, and I would love to talk to you about so let's do it for me accept the invitation to come back some other time. You have
 
<strong>Michael Hingson ** 1:00:16
the invite to
 
</strong>Maartje van Krieken ** 1:00:18
follow you, and I hope that we meet in person one of these days, at one of these events in this small world
 
<strong>Michael Hingson ** 1:00:26
well, and if nothing else is, I think I mentioned, I will be in New Orleans in July, so I will make sure that we touch base before then. Okay. Well, I want to, I want to thank you all for listening. We really appreciate you being here, and I hope that you enjoyed everything that Marte had to talk about today. We'd love to hear your thoughts and your opinions, and I know that she would if people want to reach out to you, how do they do that?
 
</strong>Maartje van Krieken ** 1:00:55
I'm very active on LinkedIn. There is not a lot of marches, so it should be easy to find, M, A, A, R, T, J E, and I have a website that is the chaos games speaker. So that's pretty easy. The Chaos games speaker, games
 
<strong>Michael Hingson ** 1:01:18
with an S at the end, <a href="http://yeah.com" rel="nofollow">yeah.com</a>,
 
</strong>Maartje van Krieken ** 1:01:22
so yeah, I checked it out. I connected with the other two marches that are professionally active in the US. They're also really nice. So if by accident, you end up at the wrong one, you're not in a bad place, but you should be able to find me pretty easily.
 
<strong>Michael Hingson ** 1:01:38
Cool. Well, thank you again, and thank you all for listening. We'd love it if you would give us a five star review. Wherever you're listening to unstoppable mindset, please give us a five star rating. We appreciate it. We value that, but we also value your comments and your thoughts, so please leave us reviews. You're also welcome to email me. Michael H, i@accessibe.com that's M, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, Michael Hingson is spelled M, I C, H, A, E, L, H, I N, G, s, O, N, and you've heard me say this before, those of you who are regular listeners, I also travel and speak, talking about things such as moving from diversity to inclusion safety and emergency preparedness and leadership and trust and teamwork. If you need a speaker, I'd love to hear from you. So you can email me again at Michael h i@accessibe.com or you can email speaker@michaelhingson.com would certainly love to hear from you, and whatever capacity you'd like to email and reach out, and I know martay would as well. So we really, again, appreciate all of you being here. And Maartje, I want to thank you one last time for being here yourself.
 
1:02:56
Thank you so much. Have a good one. You
 
</strong>Michael Hingson ** 1:03:03
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Crisis Manager and Chaos Expert with Maartje van Krieken</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/319d070e-77bf-495b-8593-65cb513cf640.mp3?source=rss&amp;ext=asset.mp3" length="93780783" type="audio/mpeg" />
<itunes:episode>258</itunes:episode>
</item>
<item><title>Episode 257 – Unstoppable Master Teacher and Skill Builder with Abigail Stason</title>
<guid isPermaLink="false">https://pinecast.com/guid/b735654d-9e5f-48a6-92b1-6980ccd0b042</guid>
<pubDate>Tue, 13 Aug 2024 11:00:24 -0000</pubDate>

<itunes:duration>01:09:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2ac85d95-7f94-431b-b523-bb9a92a39b12/UM257-Abigail_Stason-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Abigail, (Abby), Stason is all that. Abby grew up in New Jersey and eventually served in a 20-year career with Wall Street firms including Meryl Lynch. She was a sales leader and worked to train and supervise brokers.
 
Eventually, she decided to leave the financial world and begin her own company, Abigail Stason LLC., to teach people about skill building and authenticity. Today she works with individuals, teams and companies to help them become more authentic and truer to what they do.
 
Abby and I get to have a good conversation all about authenticity and truth. We discuss the many complexities around truth and authentic behavior that we face today. At one point I ask Abby if she feels that our world regarding truth and being authentic is more complex today than in the past. Her answer is quite interesting. Listen and see what you think.
 
<strong>About the Guest:</strong>
 
Abigail “Abby” Stason (she/her/hers) is a master teacher and skill builder. A former Wall Street executive, in 2010, Abby left a 19-year career to become an entrepreneur. She is passionate about championing equality and human development. Abby uses neuroscience to convert abstract learning concepts into pragmatic practices that apply in our day-to-day world.
 
Abby equips human beings and leaders with behavioral skills for a modern world and global gig economy. Abby is the author of <em>Evolution Revolution: Conscious Leadership In An Information Age</em>, a handbook of human and leadership development skills that she converted to e-learning programs. Her mission is to be an exceptional partner to the human race and planet and to facilitate global consciousness.
 
Abby enjoys the outdoors in all forms: hiking, cycling, snowshoeing, and swimming. You will find her strolling through a farmers’ market for fresh produce to experiment with new recipes or at a coffee shop enjoying a matcha latte. She also volunteers for her teacher’s foundation, the Gangaji Foundation Prison Program.
 
<strong>Ways to connect with Abigail:</strong>
 
<a href="https://abigailstason.com" rel="nofollow">https://abigailstason.com</a>
<a href="https://consciousleadership.online/home" rel="nofollow">https://consciousleadership.online/home</a>
<a href="https://www.linkedin.com/in/abigailstason/" rel="nofollow">https://www.linkedin.com/in/abigailstason/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet. And from my perspective, the unexpected part is what makes it the most fun. We get to do all sorts of unexpected things from time to time, and we'll see what happens with our guest this week, Abby Stason, who is a master teacher and is very much involved in dealing with the world of humanity and being very concerned about people, and I don't want to give any more away, because I think it'll be a whole lot more fun to hear it from her. So, Abby, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Abby Stason ** 01:57
Thank you. It's a pleasure to be here, and you know, I just lit up. Also when you said unexpected, the unexpected happens when we're inclusive and we don't know what's going to happen, and that's where the interesting stuff happens. Yeah,
 
</strong>Michael Hingson ** 02:11
that's what makes it the most fun. I love telling a story about one person that was on our podcast a long time ago now, gosh, almost two years ago, he was a software engineer, and he lives in Southern California, in an area called Dana Point loves to swim in the ocean. And he, while we were talking, talked about the fact that he went in the ocean once in the winter, and he decided after that that he was going to swim every every chance he got in the ocean, whether it was winter or summer. And I asked him about being afraid in the in the winter, and he said, Well, it was a little bit daunting. The first time I went into the water, it was 55 degrees. And he said, I noticed that the closer I got to the water, the slower I moved, and I wasn't sure I wanted to do this. And then he finally just said, I'm going to bite the bullet and do it. And he jumped in. He said it was only a couple seconds. He was used to it, and he's been swimming in the water, even in the winter without a wetsuit, ever since, and he swum nose to nose with dolphins and other things like that. So he's had a lot of fun doing it, but then that led to a 10 minute discussion between us on the whole subject of fear, which is not anything that either of us anticipated talking about. So the unexpected is definitely a part of what we
 
<strong>Abby Stason ** 03:34
do. Yeah, and I applaud him. I would need a wetsuit to do that, yeah, to overcome my fear. I need a wet suit. And you know, I appreciate you always in the discussions we've had and how you hold it, this is an inclusion and diversity can be a heavy topic, but I appreciate how you hold it lightly. And you know, let's have some fun, because if we take it all too seriously, that's when we get a little bit in our own ways.
 
</strong>Michael Hingson ** 04:02
Well, yeah, I think the problem also is that people take it, I won't say way too seriously, but they take it in a way where it ends up really being much more divisive or non inclusive, or less diverse. I just had a conversation with someone who is a guest on our podcast, and we were talking about disabilities, and I said the biggest problem that I see is that people with disabilities are not really included in the conversation in so many different ways. We we we don't talk about disabilities, we don't talk about people with disabilities, and we're left out. And I've said, I said to him, one of the things that I've heard from a few people who have been on experts on diversity, is, but disability is it starts with this. It's not you're it is not the same. I. Yeah, and my point is, disability exactly is the same, because every single person on the planet has a disability, and reality is so disability starts with dis, so does disciple, so does discrete, so does discern, and yet we don't regard those in a negative context. So the reality is, we can re evaluate and change how we view some of the words that we use. And as I've indicated to people on this podcast as well, every person on the planet has a disability, and I can make that case very, very well. We won't spend a lot of time on that here, but I could make that case and point out that everyone has a disability of some sort.
 
<strong>Abby Stason ** 05:40
I would echo that. That, yeah, that's, that's well said, Actually, and I'm pretty appreciating what I'm learning already, of course. But yeah, you know, agreed. And can we just see each other as humans? Just we're all humans. Disability
 
</strong>Michael Hingson ** 05:56
really needs to be viewed as not some thing that a few people have that makes them less than us, but disability is a characteristic that manifests itself differently, but for everyone you know, and the argument that I make is most all of you are light dependent, and from my perspective, that makes you awfully disabled compared to me, because I don't have to worry about whether the lights are on and, and the reality is, though, that your disability is covered up by light bulbs and by so many other ways that light on demand is made available today and, and that's fine, but don't knock the rest of us just because We don't happen to have the problem that you do when you think that you're superior, because you can go turn a flashlight on, or start a flashlight on a phone if, if power goes out, that works only if you have the device. And so your devices cover up your disability, but doesn't change the fact that it's there. Yeah, and,
 
<strong>Abby Stason ** 07:00
and, you know, society tries to tell us what ability or disability is. What if we just flip those? Yeah, you know, what if we what if we just flip those? Because that's where we have to get past societal conditioning. Who, who decides who to say, who's disabled or not? I mean, yeah, we're all human beings, if we can look past the surface to see that we have, you know, we're all the same. And, yeah, to get past societal conditioning on who we say is better than less than or what the expectations are, you know, and how we set up our lives and systems around that. I think it's a it's a good inquiry and a good investigation, and something for us all to continue to talk about and to bring to light.
 
</strong>Michael Hingson ** 07:49
Yeah, I think it is something that's very important to do, and hopefully more of us will do it over time. Well,
 
<strong>Abby Stason ** 07:55
that's why you know what you're up to is so important, and you inviting me into this discussion and others into the discussion you're leading away with it. So I appreciate being here, and I'm proud to be sitting here next to you over technology. Well, thank
 
</strong>Michael Hingson ** 08:10
you. It's good to have this opportunity and get a chance to visit. Tell me a little bit about the early Abbey, growing up and all that stuff.
 
<strong>Abby Stason ** 08:18
Yeah, the early Abbey, the early Abbey. That'd
 
</strong>Michael Hingson ** 08:21
be a great TV that's a great title for a TV or radio show, the early Abbey. I was watching on I was watching on TV, looking at a guide, and there was a show, and my wife and I used to watch it, The New Adventures of Old Christine. So we can talk about the early Abbey.
 
<strong>Abby Stason ** 08:40
The early Abby, there's a bit of, you know, it's a bit of excitement, a bit of drama, a bit of sadness, but, you know, I was born and raised, am I going to go through my entire life to end here? Whatever
 
</strong>Michael Hingson ** 08:51
you'd like to Yeah, yeah,
 
<strong>Abby Stason ** 08:53
I was born and raised in New Jersey, and you know, where, very early age, where I knew that, you know, one thing that I always loved is the truth. I loved hearing the truth no matter what it is, whether it's, you know, I'll use these words, good, bad, or whatever. But I love the truth. And I noticed that people around me didn't love the truth. So I at, you know, at times I kind of, you know, I was active, I had a healthy life, and all that. But one thing that in throughout my lifetime, which I'm bringing this up, because it brings me to today, is that I was penalized for telling the truth. It wasn't popular for telling the truth, you know, and and I really struggled with that. I mean, I'm a privileged person, and I always, yeah, I always had an internal disconnect with that. But I love the truth no matter what it is. And I find myself today now just getting very excited about the truth, the truth in myself. You know, when I screw things up to the truth and what's happening anywhere to the truth around inclusion? And diversity? Yeah, so it was pretty, I pretty, pretty much compacted myself and didn't align with who I was, because it wasn't always comfortable to tell the truth. Because, you know, to, you know, I'm LGBTQ, I'm a woman's you know, if you're in a environment where being a female, you're suppressed, and you try to tell the truth about what you want, or if you try to tell the truth that you're in love with someone of the same sex, you know, that was penalized. So I really struggled as a youth trying to tell the truth. And so today we come full circle. I'm just, you know the truth is it for me, I'm, you know, I love the truth. So you know, admitting when I make mistakes, and telling the truth about that to the truth of what's happening in the world, or any of it, and not calling it, any of it, good, bad, right, wrong, you know. And I spent, you know, 20 years on Wall Street, and you can imagine truth telling, talk about truth Yeah, you know, or lack thereof, yeah, right. Truth telling in Wall Street was, was something of a, you know, yeah, kind of like avoiding the truth a little bit the corporate world can be, you know, lifted to an art form, you know what I mean. So that's why I always kind of grappled with that. And, you know, and that's one of the reasons I left was to, you know, really start telling the truth. And what it comes down to is being more conscious. In essence,
 
</strong>Michael Hingson ** 11:27
where in New Jersey are you from?
 
<strong>Abby Stason ** 11:29
I am from, you know, a very small town. Everyone says Now everyone I'm listening on this is probably she doesn't have an accent, although some people will pick up sliced trace, traces of so I can hear a little, yeah, I was just gonna say you're probably picking up on it. I'm from a very small town in Warren County New Jersey called Belvidere. Okay, right on the Delaware River, right? Yeah, okay. I lived
 
</strong>Michael Hingson ** 11:51
in, I lived in Westfield for six years. Oh, great, yeah.
 
<strong>Abby Stason ** 11:54
So Westfield, so, you know, you know, you know Belvedere, and you know some people, it's not like Newark for the viewers listening, and it's the farmland of New Jersey. And, you know, we used to go sleigh riding, and lakes would freeze over. We'd go ice skating and all that. We never locked the doors. Went to the shore every year.
 
</strong>Michael Hingson ** 12:15
What's, what's really funny about Westfield for me is that before we moved there, we had selected property and then chose to build a house, because my wife was in a wheelchair her whole life, and so we chose to build a house, because if you build a house, it really doesn't cost a lot more for access than it does just to build the house. If you buy a house and modify it, it costs a bunch of money. Yeah, the the only, the only extra expense we had was that it had to be a two story house, because that's what the development had. So we did spend 15,000 extra dollars in the construction of the house to put it in elevator. But beyond that, you know, it didn't cost more. But still, when we were once, we selected the property and we were back in California telling people where we were going to live and all that. I had never heard of Westfield before we went there. But I was amazed at the number of people who knew about Westfield New Jersey here in California.
 
<strong>Abby Stason ** 13:12
Well, so I so when it then fast forward. I was working in lower Manhattan, you know, after 911 which, you know, obviously, yeah, so I lived in Summit, New Jersey, Ah, okay, but yeah, so I lived in Summit, took the train to Hoboken and then took the ferry over to the ferry, yeah, her open edge center, yeah. What?
 
</strong>Michael Hingson ** 13:33
What did you do on Wall Street?
 
<strong>Abby Stason ** 13:37
I was in sales leadership, you know, basically in charge of brokers, if you will. You know, help, you know, supporting them, hiring, firing, you know, helping clients with issues, anything you can imagine. So
 
</strong>Michael Hingson ** 13:52
you must have had a lot of fun dealing with people and the truth from time to time.
 
<strong>Abby Stason ** 13:58
Well, you know, yeah, you know was, it was, so you everyone's gonna on the call, will probably stereotype me a little bit, and being on Wall Street, and that's quite all right, because it's, it's the stereotyping is a little bit. But, you know, it's an exciting industry, yeah, it's got a little bit of its warts on it. You know, one of the things that was really tough was being a woman. So I left Wall Street in 2010 so, you know, it was 19 years on Wall Street. It was pretty tough to be consistently the only woman in the room. So I really had to take care of myself. And, you know, meet kind of the challenges that came with that sometimes It'd be my meeting and I'd be asked to get coffee because I'm the female, or I'd be asked to take notes because I'm the female, you know. So that got a little bit tiring, but I never became a victim of that. Victim, any of us in an underrepresented group of any kind. It's easy to go to victim, but I chose not to do that.
 
</strong>Michael Hingson ** 14:58
That's really the issue. Is. And it's a matter of, are you going to be a victim or not? And that's of course, what happens so often, is that that we seem to learn to be a victim, rather than recognizing that we don't need to be. We discover, for all too often, that people just decide to be a victim and they don't need to be a victim.
 
<strong>Abby Stason ** 15:22
Yeah, you know, it's because you, because we, you, we are a little bit victims. But there's, there's an essence of going for victimhood, you know, unnecessarily. So it's, rather than whining about it, it's understanding that this is the reality that I live in. And so how can I meet this. How can I take care of myself? You know, how can I respond with ability versus reacting, you know? And, you know, bringing in other underrepresented groups, I mean, certainly you come across that same type of we just talked about disabled people and, you know, there's black people and, you know, underrepresented groups, it's easy to go to victim but I encourage people, and I never got victim me about it. It's just like this is a reality I live in. What can I do and how can I spark a greater discussion? Are people available for a different discussion around this? If not? Okay, but just keep going.
 
</strong>Michael Hingson ** 16:18
Well, it gets back to the whole thing we talked about earlier, about disabilities and so on, because so many people, like people who are blind, specifically people who become blind later in life, grow up sighted and in an environment that says you're not whole if you can't fully see. And all too often, they end up being victims or view themselves as victims and don't recognize that. Okay? So they're still traveling down the road of life, maybe in a different lane, but you're still going down the road of life, and you can learn to do and choose to do all the things that you could do before. It's very rare that there isn't something that a person who is blind can't do, that a person with eyesight can. Yeah, probably blind people aren't most likely going to be football players. However, being football strategists is another story, yes, and and so sometimes exactly what we do changes. But on the other hand, like I said, the whole issue of light dependence, I'll, I'll put my ability to understand a lot of my surroundings up against what most people can or or don't do in terms of understanding their surroundings, because people don't learn to really observe, whereas it's part of my way of life.
 
<strong>Abby Stason ** 17:47
Yes, and it's an opportunity to to ask, How can I cultivate resilience? You know, if I can use a such any situation to strengthen my resilience, then that's, you know, you know, talk about having fun, you know, it's, you know, I'm not making light of any situation. But if I can cultivate more resilience and learn, it's a you know, I matured really quickly. You know what I mean? You know, I grew up really quickly, which was delightful, right? It was delightful. And, you know, I want to say too, that working on Wall Street as a leader was extremely satisfying from the front. So people are people are people. So one of the things I love doing is human development, so I got to do that a lot on Wall Street. So I was really pleased with my ability to impact people's lives, even on Wall Street well.
 
</strong>Michael Hingson ** 18:40
And the reality is that the people on Wall Street, by and large, were very intelligent, very creative, very bright people, and had some real challenges and pressures to live up to in order to do the things that they do. So I can understand where the environment developed from, although, as you point out, the issue of getting people to grow and recognizing that a female can can do things as well is, is something that some people accept and some people don't. But that's not just Wall Street that, unfortunately, is a guy thing that has to change. Well,
 
<strong>Abby Stason ** 19:19
I think it's, it is, yeah, it's a guy thing, and it's, you know, we all can change to see, you know, we are just human beings. Because actually, gender and race are just social constructs. Actually, a lot of the social conditioning that comes with anything that we stereotype has a lot of baggage to it. Can have baggage, and we're not align with ourselves, and we're trying to fit into society's mold. And conditioning is useful, but if left uninvestigated, yeah, you know, it's, you know, it's not as much fun, no, right? Because, like, we can see this wants to change, but yet we keep doing the same thing, and that's just stuck, stuck. Yes,
 
</strong>Michael Hingson ** 20:00
I was watching a commercial last night about, well, this woman comes on and she's talking about Jackie Robinson broke the color barrier in baseball, but he was not the first baseball player of color, if you will. And talked about the Negro League and that, there's a whole podcast about that now, which I haven't listened to yet, but I can relate to being different than most people. And also, I'm well aware of the Negro League, which it was called, and and appreciate it and look forward to learning more about it, because I believe talent is talent, wherever it comes from.
 
<strong>Abby Stason ** 20:39
Yeah. And this notion of, you know, can I be true to myself, no matter what? You know, can I be really true to myself, you know, with who I am, and can I be real no matter what? And in some places, to be real means I will scare the heck out of people, you know, again, for the biases, you know, if I show up as a strong female, that's the success, like ability bias is negative for women and positive for men. So then I start scaring people. So then I need to stay conscious to that, to see how I'm being received, and where's the conversation headed, and how can we connect beyond Yeah, how
 
</strong>Michael Hingson ** 21:18
do we help people grow?
 
<strong>Abby Stason ** 21:19
Yeah, that's right, it's an opposite opportunity that's really well said. It's an opportunity to stretch and grow.
 
</strong>Michael Hingson ** 21:24
So what did you do after you left Wall Street?
 
<strong>Abby Stason ** 21:27
Well, so I, you know, and going back to what I was saying, what I love doing was, you know, I got results because you want to, you know, you want to have positive results and disciplined business practices, takes care of the day to day. But what I really loved doing was leading and developing people, mentoring, coaching, developing human beings. You know, I have no problem developing someone younger than me, them going off to be a CEO and work for them. So I decided to follow that passion. I was in the Bay Area. Wanted to stay, so I leapt, you know, took the leap. I leapt off the cliff, then started my own practice of basically teach us more of a teacher than a coach. I basically teach people skills around everything we're talking about. You talked about fear earlier, etc, but that's really satisfying for me, because that's what I love to do. I consider myself a Constant Learner.
 
</strong>Michael Hingson ** 22:22
And where do you live today?
 
<strong>Abby Stason ** 22:24
Now, I live in Oregon. Okay, I'm in Southern Oregon, so that's
 
</strong>Michael Hingson ** 22:29
a little bit away from Wall Street. Yes, it's a long walk, but that's okay. So you and what does your business do today?
 
<strong>Abby Stason ** 22:46
Yeah, so basically, I teach people skills, you know, I do one on one sessions. I do team workshops. I do I help companies with their cultures and team workshops. I have an E learning platform. I have a whole curriculum that I teach people skills, specifically skills to navigate the human condition you were just talking about. And I read, or, excuse me, listen to that podcast about the gentleman at Dana. Point is really interesting. So like him, you know, overcoming his fear? Well, we have fear throughout the day, so fear is a big driver of our behavior. So that's something that I teach, is how to overcome fear. And you know, in short, I'm sharing my journey for my own development, my own human development. Here's what I've learned, here's the skill I've learned, and here's what worked for me. And also I clients kept asking me questions, how do I do this? How do I do that? So finally, one client said, you know, I want, I don't want another catch phrase. I want frameworks. I want skills. I'm like, You got it here. I am well.
 
</strong>Michael Hingson ** 23:46
And the fact is that if you really look at fear, most things that we fear or are afraid of never come to the light of day. They're not they're not real. We are. We're really good at creating fear out of nothing and and it really is nothing, and we we don't step back enough, or we don't learn, as I describe it, how not to be blinded by fear, especially when it's unexpected things that come up that can really be perilous. We really, those are the times that we really need to keep our wits about us. And the reality is, we can do that. Yeah,
 
<strong>Abby Stason ** 24:26
yes, and you're right. Wait the human. You know, humans are wacky, wackiest species on the planet. We are great, and we are the wackiest. I put myself at the top of the list. I mean, we will, you know, this is the mind body connection. We will actually create a fear response in our physiology based on some story we're telling ourselves. Yeah, we we know this scientifically. So it's like, why would we ever do this? Like, I'm looking at you. You're in your home. I'm looking at me. I'm in my home. You know, we're both. Safe. There's no reason for us to be fear. We're to be fearful. You know, we get along great. But you know what we do is we make up stories in our head, and then we go into a real fear response, and then our behavior comes from that. We know why that is. It's exciting. We live in exciting times because we know now I get very excited. As you can tell, is we know now, as opposed to even 1015, 20 years ago, how our brains and our biology impact our behavior like it's it's no more a mystery to us, and we're going to get just continue to get more and more informed about that, including why we exclude people, and why we treat people of different colors or disabled people differently? So I think we're in an exciting time
 
</strong>Michael Hingson ** 25:46
well, and the reality is that a lot of the well, most of the time that we treat people differently is because we don't understand, and to some degree, or for some people, to a large degree, we don't want to understand. We don't want to be as, as people would say, confronted with the facts. Don't confuse me with the facts. That's what I believe. Is what I want to believe. And and there are issues with that that really should allow us to move beyond it and recognize that we all have gifts. As I've said, the thing is, disability does not mean a lack of ability, and disability is truly a characteristic that we all have that manifests itself in different ways for different people.
 
<strong>Abby Stason ** 26:37
Absolutely, and you know when we you know, when you see someone who's disabled, someone who's different than you, we immediately go into us. Our brains go into us versus them, and then we also assign all of the behaviors of those biases that we've been taught, whether they are accurate or not. So I'd love the reframe you were talking about earlier, about, you know, disabled people, they really have abilities, but we have stereotypes about disabled people. We have stereotypes about women, we have stereotypes about men, we have stereotypes from about blacks, any, you know, any of it. And it's all just this old wiring, which is which I find exciting, because we can actually rewire that.
 
</strong>Michael Hingson ** 27:24
Yep, unfortunately, we grow up learning one way to wire, and it is something that we can change and we should change. Yes, it's also a growth issue, because for years, people thought what they did about disability or people who have disabilities. And the fact is that as we evolve, hopefully we recognize that our own views are not really necessarily totally accurate, and we should change them and be a lot more inclusive than we tend to be. Yes,
 
<strong>Abby Stason ** 28:00
and that takes this is where conscious, you know, being conscious and aware of my self as I see someone who's different than me, requires me almost to stop and pause for a split second to interrupt any kind of conditioning that comes In. So this is where we can make more space for humanity, and I'm not. It doesn't mean slowing down. It just means stopping and saying, Okay, I'm looking at this person. What are the stories I have running? What are the biases I have running? And can I let those go and make different associations, or be open to actually get to know this person before I make any judgments about them, yeah, you know. So that interrupts the brain wiring, you know. And I love our brains. If we didn't have conditioning, we wouldn't be able to live, you know, if we didn't have social conditioning, you know, social conditioning is useful. For instance, we have stop signs and street lights and other norms that really help us get through our day to day. We wear uniforms. You know, imagine walking into a hospital and seeing everyone dressed like ranchers. I don't know. You know people. You know cowboys. You mean they're not right. You'd walk into the hospital and need treatment and be like, wait a minute, I'm not in the right place. And you would go into a fear response. That's why we have uniforms and some other norms. But when those norms keep us from really connecting is when it's problematic, and we're seeing that
 
</strong>Michael Hingson ** 29:34
well, this, this concept that you talk about and that you address regularly, about being real. What? What got you started down that road and deciding that that was a really important thing to do?
 
<strong>Abby Stason ** 29:49
Yeah, so it great question, you know this word authentic? I don't think people know what it means to be real or to be authentic. And if. If it's sometimes dangerous to be real or authentic. In some communities, you know, I'm thinking some places where women, if you want to be real and take off, you know, don't, not cover your face, that can be dangerous. You know, that's the extreme horn of it. But really it's aligning your your inner experience with your outer expression. It's knowing what your values are and standing for them. It's allow. It's aligning with your commitments in the world and who you want to be you know. So I don't think people know what it means to be authentic. It means to be, you know, exposed for the truth of who you are, but that, you know, context matters also. It's not in a vacuum. But I think it's helpful to know, really, what it means to be authentic. It means that that I'm not hiding myself from you. You know that I'm transparent. I don't walk up to someone and just say, Here's my life story. But right? You know, I think when we're authentic, we're revealing what, what wants to be revealed. When it wants to be revealed, we're not wearing some persona, some mask, you know, we are aligned with who we are. We know what our values are and stand for that. It's, you know. It's about, you know, being congruent, you know, living and leading or whatever in alignment with what you profess to stand for. So if I stick, you know, yeah, go ahead, are
 
</strong>Michael Hingson ** 31:28
we taught not to be authentic?
 
<strong>Abby Stason ** 31:32
Well, I, you know, I'll say the answer to that, I think, is yes. I mean, are we taught not to be authentic? I think we're taught. We're not taught anything. We kind of grow up and we inherit. And this isn't necessarily a bad thing. We grow up and inherent crafts and values from our parents. And don't ever when we start to get to adulthood, really ask, Well, who am I? Am I? Are these just values of my parents? And, yeah, there's social pressures to act certain ways, so we adopt those, rather than saying, you know, do I want to adopt these? Am I working in the right place? You know, so are we? We're not taught, really. We're taught to go along, to get along. That's a lot of what we're taught to go along, to get along, at the expense of ourselves. And I'm not saying we should fight against everything, but I think there's an opportunity for us to, you know, be in the truth of who we are and align with our own values and what's true for us. And also, you know, the brain is wired to go along, to get along and lessen so that so it can be very fearful to go against what a group is saying. So that can be challenging for people, even though it might be healthier for whatever's happening.
 
</strong>Michael Hingson ** 32:57
But you know, the reason I asked about being taught it may or may not be volitional, but when I look at well, very frankly, look at politicians and how often they will deny something, they can be caught doing something or having done something, and sometimes that goes to extremes. Nowadays, you could do something 30 years ago and still be chastised for it and drummed out of the core, if you will. But the bottom line is that all too often, politicians will just deny with the hope that, well, if I push back hard enough, then people will believe it didn't really happen. And the result is that, in fact, they did something, and that teaching, or that activity, teaches so many others, especially kids growing up. Well, if they get away with it, why can't I? Yes,
 
<strong>Abby Stason ** 33:51
exactly. That's really well said. You know, politics is a great example of where you rarely hear the truth, you know, and also we're as humans. We're really not wired to speak fact to fact. I mean, we don't. We don't really speak fact to fact. In other words, we don't get on this zoom call and say you have headphones on. I don't, you know we don't. We just don't talk that way, like you have a gold shirt on I have a blue shirt on. That's not how we communicate as humans. The brain is wired to contextualize everything. That's okay, but then understanding that what comes out of my mouth is my opinion. It can be a judgment and intuition, and that's okay too, but we treat some of these things that we see on the news as facts when it's an opinion. So then you can take the opinion in and either agree or disagree with it, but we say that that's the truth well,
 
</strong>Michael Hingson ** 34:57
and sometimes you. We hear something say on TV that is an opinion, or it's not even a good opinion, because it clearly goes counter to reality and to facts, and yet people still say it, and if they don't get caught somehow, then it stands, and a lot of people call it gospel, and that's unfortunate, because what they're really counting on is that most of us don't ever go into an analytical mode where we really look at things and say, is that opinion? Is that true? I should really look into that for myself, right?
 
<strong>Abby Stason ** 35:42
And this is herein lies the suffering and the challenge of being a human being where, you know, to take responsibility for, am I treating that as truth? Am I investigating? Am I doing my own, you know, due diligence? No, I'm not saying we should go and all become scientists or anything like that, but certainly, you can tell an opinion when you hear it. But a lot of people, this is about being unconscious. You know, it's just, I'm not making anything good, bad, right, wrong, but there's consequences to not challenging anyone, and particularly our politicians and leaders, elected officials and anyone, and challenging each other to lift humanity into again, the truth and the facts of the matters and and also inviting people to say, hey, you know, that's not exactly true, but you know. Let's take a look at that. You know. But we consider things as truth, and then we take that and we then what, you know, and you're alluding to that, is that then we we take action based on something we think is true. Or
 
</strong>Michael Hingson ** 36:49
sometimes people will say, Well, you said that, but that's not what I have experienced or what I've observed, but that's but that's fair. It's fair to then have the discussion. Yes, and it may very well be that both sets of experiences are absolutely valid. And if you will, true, although it is so tempting to say you can't handle the truth, but we won't go there. That's that's a different movie.
 
<strong>Abby Stason ** 37:18
That was a good impression.
 
</strong>Michael Hingson ** 37:19
I actually was somewhere I cannot remember when it's been several years. I love, I love movies and lines, and I was talking with someone, and they said, Look, all I want from you is the truth. And I couldn't resist so I said that you can't handle the truth. And it really, it really busted up the whole atmosphere, and people were able to talk a whole lot more more seriously after that. Of course, there was another time I was somewhere and somebody said, Surely that's not the case. I said, Well, yes, it is. And don't call me Shirley, but, as I said, movies, but you know, from
 
<strong>Abby Stason ** 37:59
airplane, that's from airplane I'm tracking. I'm totally tracking.
 
</strong>Michael Hingson ** 38:05
Yeah, what can I say? I love to personally inject humor where I can, and I think that we take things so seriously sometimes. But the reality is, truth is important, and authenticity is important. And I guess I'd ask you, why is that's the case? Why is why should we really be authentic? Well,
 
<strong>Abby Stason ** 38:28
first of all, it's more satisfying on an individual level. So that when I'm aligned with who I am and I'm telling my truth, that is my experience and what's true for me, it's much more satisfying. Here's the other thing, you know, it avoids a lot of drama. You know, it opens up connection. It avoids drama. It takes away the blaming shaming. If we really make truth the primary goal, you know, then actually we have in the time we spend in drama and arguing, we have more time and space to enjoy ourselves. But it's, it's when we, when we don't tell the truth, our self esteem takes a hit. So right, when I'm not telling the truth and align with who I am and I'm not authentic with myself, you know, standing for what I you know, behaving a way that about what I profess to stand for, my self esteem takes a hit. Now, if my self esteem takes a hit, and we're all doing that, our collective self esteem takes a hit.
 
</strong>Michael Hingson ** 39:32
I also would submit that not telling the truth or not being truthful is stressful and it's a lot harder to do. Some people learn to do it very well, unfortunately. But it doesn't change the fact that in general, it's a lot harder to do, because you always have to worry about, am I going to be caught?
 
<strong>Abby Stason ** 39:55
Yep, spot on, and then I'm then, then it's like, okay. I lied, so then I have to cover up the lie, and then I Okay, so then I have to build on the lie. It's, it's a lot of unnecessary suffering, yeah. And the truth can be really inconvenient, you know, that's the other thing. The truth can be absolutely inconvenient. Oh, sure, you know. So. And then that might mean I have to rearrange some things in my life if I tell the truth, or, you know, if I, you know, this is the thing too. So here's the other thing is, society doesn't isn't compassionate. When we make we're all human beings, and we make mistakes, right? We do harm others and we make mistakes, but society is not forgiving or compassionate or doesn't make it cool to like, raise your hand and say, I really screwed this up. Here's what I did. I take responsibility. I want to clean this up, you know, and here's what I've learned. But instead, we blame and shame, and particularly in an era of social media and everything now visible, we just blame and slam anyway, you know, the cancel culture, so we don't make it easy to tell the truth about screwing up and then recovering from that, because I think there's a lot to learn when you know, even these politicians that make mistakes, or any of these high profile people, everybody makes mistakes, but we slam them and just try to blame and shame them and just annihilate them, instead of saying, Well, what, what happened? What was your experience when you were doing that? Or what? What have you learned? You know, where do you think that comes from? It Right? What's coming to mind? I'm going to say it just because it's here. Is the when Will Smith slapped rocket Oscars. And I'm thinking, what an opportunity to sit there and say, Okay, what happened? What did you learn? Instead, it just blew up into a ton of drama, yeah, you know. So we miss out on opportunities to grow our humanity by if anyone wants to tell the truth, it's it's hard because you'll get slammed, you know, literally, you can be canceled. You can lose your job, you know, all that. And sometimes that's appropriate. I mean, there should be consequences. I'm not saying, you know, when you tell the truth, some people, I might have to go to jail, and that's part of their taking responsibility. But overall, what we're talking about is the day to day things that happen that we could really benefit more from learning rather than blaming and shaming. In my opinion,
 
</strong>Michael Hingson ** 42:38
do you think, Well, what do you think society really says or believes about being real?
 
<strong>Abby Stason ** 42:45
Oh, gosh, yes, societies, you know, it's my experience. He says, Be Real, as long as it's what we say you real is go along to get along, you know, if so, you know, you know, look, there's, I'm LGBTQ, I'm happy to be bisexual. There's 300 plus lawsuit law, pieces of legislation against gay people. There's X number against transgender people. Now that's now you're saying that now the society, the government is saying to me, you can't, you shouldn't do that. So we're going to write laws against you. So this is where it gets tough. You know, I want to be real, but this is where intelligence comes in, context comes in. And I also say self care. Yeah, self care. I I'm teaching, especially now the I'm teaching women and underrepresented anyone in an underrepresented group, you know, self care has got to be non negotiable, because you're it's swimming upstream, and I'm not, yeah again and not victimy. But let's get in the reality of that you have to take really good care of yourself.
 
</strong>Michael Hingson ** 43:55
You have to be the first to take responsibility for doing that, because no one else is going to well said
 
<strong>Abby Stason ** 44:00
you should repeat that, and that should podcast if you're listening to this, that's the that's the main message from this repeat, that you
 
</strong>Michael Hingson ** 44:09
have to be the one to do it, because no one else is going to you have to take care of yourself. And that's that's absolutely fair to do. And I would go beyond it to say you need to really learn for you what self care is about. You know, for a person who is blind, let's say who has become blind, who grow, who has grown up with an attitude that blindness is less than being able to see, now you're suddenly confronted with it. What does that mean? Self Care wise, as opposed to say someone who is LGBTQ in terms of their sexual orientation. But the reality is that both do have things that they can do to care for themselves, mentally and physically in order to be able to continue to function. And first. I recognize that they are just as much a part of humanity as anyone else's.
 
<strong>Abby Stason ** 45:05
Yes, I just was quiet because that was well said, Very well said. So I hope everyone listening in, you just go back repeat what he just said and just repeat it, because you'll listen to it over and over. That's, that's the core message of this podcast, right? And I'll add, you know, I'm looking at you. I can see you have gray hair. I'm turning 58 in a few days, you know. So now ageism starts to come in, right? You know, I'm 58 so if I act, society says I should act like a 58 year old. So I have big energy, as you can probably hear in my voice, I'm pretty active and, you know, I'm not really intimidated by getting older, you know, I'm certainly don't act as energetic and athletic as a 25 year old. But society says I should act a certain way in my age, you know. So the, you know, going full circle to your society question, yeah. I think it's a time to examine our societal conditioning and ask what's outdated?
 
</strong>Michael Hingson ** 46:07
Yeah, and the reality is that things become outdated because we learn which we should do, and we recognize that some of our basic core beliefs that we were taught aren't necessarily, really so yes, totally agree, yeah, and it is. It is still something that we do need to and should learn to deal with. It's fair. Again, I talk a lot about blindness, of course, but that's what I tend to know a little bit about anyway. But I know that that the views that people still all too often have are very outmoded. I still hear of people who are losing their Well, let me do it this way. I hear about people who go to ophthalmologists because they don't see as well as they used to, and the doctor says, well, you're going blind. There's nothing I can do. And the doctor just walks out of the room. Or the doctor says, you know, go live in a home because you can't do anything anymore. You're, you're going to be blind. And that's not real. Yeah,
 
<strong>Abby Stason ** 47:16
wow. That's, that's, yeah, that's right there. That's a, oh, that's really, well, I feel offended Just hearing that, you know, I feel offended just hearing that's not inspirational, it's not looking at possibilities, it's not helping anyone. It's and it's not true. Yeah, that's right, because there we can all do things
 
</strong>Michael Hingson ** 47:38
well, the reality is that that we have, having been in the World Trade Center and escaping on September 11. The reality is that proves that anyone can be in an unexpected situation, and it's a question of how we choose to deal with it. Of course, a lot of people tell me, Well, you must have been so afraid or, of course, you didn't know what happened because you couldn't see it. Well, excuse me. You know they couldn't they couldn't see it. One is really easy. I was on the 78th floor on the south side of the building, and the airplane hit on the area between floors 93 and 99 on the north side of the building, basically 18 floors of concrete, steel and everything else between me and where the plane hit, what was there to see. Nobody could see it, and nobody and when we were going down the stairs, none of us knew what had happened. I never really learned what happened until both towers had collapsed, and I called my wife, and she is the first one who told us how two aircraft had been crashed into the towers. Now we knew that something was going on, because one of my colleagues saw fire before we evacuated, so we knew that something happened. And then as we were going down the stairs, we smelled fumes from burning jet fuel, but we had no idea what really had occurred. There was no way to know, but I was the one. But I was the one who observed to people around me, I smelled in the fumes from burning jet fuel. And other people said, Yeah, we were trying to figure out what that is. That's what it is. You're right,
 
<strong>Abby Stason ** 49:12
yeah, you know. And you're hearing, I'm imagining is, is very strong, right? The brain will make up for loss. Well,
 
</strong>Michael Hingson ** 49:22
only if I use it, only if I and that's, it's, that's a good question. But the reality is, only if I learn to use it. Your hearing doesn't become better simply because you lose your eyesight. It's like, you take a person from SEAL Team Six, and you, you take someone from some other profession that doesn't require as much eyesight, they're not going to see the same one will see better than the other because they've learned to use their eyesight. And it's the same thing with hearing.
 
<strong>Abby Stason ** 49:57
Yeah, yeah. Yeah, it's remarkable. I mean, yeah, I'm just, I notice I'm thinking of you and the towers, and what an experience. And it's a privilege to sit across from you right now and just, you know, yeah, it's amazing that you were there and lived through that. And I have a special, just a special type of feeling for the people of New York. And, you know, I worked in lower Manhattan after it was 2004 to 2006 and that's one of the reasons I went to work in Manhattan. Lower Manhattan is to, I don't know, I felt drawn to go there and just be a part of that. And it was a privilege to work there for two years
 
</strong>Michael Hingson ** 50:41
after, after all that had happened, where were you before then,
 
<strong>Abby Stason ** 50:46
I was in Atlanta, Georgia, okay, yeah, I was in the southeast. And, yeah, I was offered a job, and in same company, Merrill Lynch and I was offered a job in lower Manhattan. I just felt like, you know, I felt called to go and do that. And mostly because of 911 it was like a privilege to work with people who had lived through it, and, you know, like it's a privilege to sit across from you. It's, of course, one of the most recognizable, impactful events in the USF, yeah, you know, I mean, I'm putting that lightly. I'm not even giving it justice,
 
</strong>Michael Hingson ** 51:22
but it is one of the things that that we learn to deal with, and that's okay, but, but the reality is that I think even with that September 11 is, for a lot of people, just history. I mean, you've got a whole generation who never experienced anything relating to it and just reading about it. It's like Pearl Harbor for a lot of us, is just history, unless we take the time to really step back and and think about it and internalize it. Now I love to collect old radio shows as a hobby. So I've heard many radio broadcasts, not only about Pearl Harbor and that day, but other things relating to world war two and so on that make it very real. And have learned to use my imagination, and I hope people will do that regarding September 11 as well, because even though maybe you weren't born yet, or for those of us who were born who were able to remember it, but only saw it as whatever the size of our TV screen or our newspapers were, it's important to internalize that and think about it and decide, what does that really teach us about history? And I don't think it does teach us that Muslims are evil or anything like that. I think it teaches us that there are thugs in the world who want to force us to try to bend to their will. But the reality is that we're stronger if we work together, because after September 11, just the way this country behaved for a while. Then unfortunately, we started to see things like MCI WorldCom and Enron and other things like that, and politicians who really lost all the momentum that we had gained after September 11.
 
<strong>Abby Stason ** 53:18
Yeah, and I'm really appreciating, you know, really you said it really well too. Kind of a summation is we don't internalize our experience, so we skate over our direct experience, whether the experience be astronomically stressful and traumatic, like 911 but you still don't want to skip over your direct experience. You know, we don't internalize our experience. We we interact superficially, and we just say, Oh, that was okay. This was great. That wasn't. This was awful. Rather than really getting into our direct experience, that's where we can build resilience, that's where insight and wisdom comes along. Like you just said, yeah, really well. Said, appreciate the wisdom I'm getting today. I always learn something. I'm like, I wonder what I learned today. Well, here we are. I
 
</strong>Michael Hingson ** 54:15
hear you me too. I figure if I'm not learning at least as much as anybody else, then I'm not doing my job very well, because I I love doing this podcast, because everyone who comes on teaches me a lot, which I value a great deal, and then putting it all together is a lot of fun. So, you know, tell me, tell me a little bit more about what it is you do today, and what's your company and so on.
 
<strong>Abby Stason ** 54:44
Yeah. So my company name is my name, Abigail station LLC, really the nice, creative name, yeah, I know. Well, you know, it's just was easy, easy, and got recommended to me. But, you know, in a nutshell. Yeah, everything we're talking about is coming full circle because people want to show up. People want to be real, they want to be authentic. They want to be pleased with how they show up. They want to know what their values are. So it's it's like navigating the human condition in our modern world, in a global gig economy, requires skill, right? If I have an experience, what does this mean for me? How am I treating people that requires skill? So I basically teach skills on how to navigate the human condition, particularly while relating to others. It's one thing to be skillful when I'm by myself, but you know what it's like when we get we start working as a team and launching a product. You're shaking your head, right? We
 
</strong>Michael Hingson ** 55:44
impress ourselves very easily, don't we?
 
<strong>Abby Stason ** 55:48
That's where so we, you know, and it's important today, as opposed to years ago, when we worked on assembly lines. You know, we're well past that. Yeah, we're working on an assembly line. You didn't, you know, you basically said hi to your neighbor, you didn't have to share ideas and wisdom. You didn't have to collaborate with them. So now, everything in the workforce today in a gig economy, a global gig economy, across cultures, right across languages. So what's required of us is to be skillful human beings. So that's I have a curriculum that centers around that. So I do that in a one on one forum, Team workshops, open workshops, retreats, you name it. Anyone who wants to learn how to be, how to behave, more consciously. And I'm not making it good or bad, right or wrong, right?
 
</strong>Michael Hingson ** 56:34
How do you do that? How do you teach skills?
 
<strong>Abby Stason ** 56:38
Oh, like, literally, you know, so I'll, you know, I have framer. I talked about frameworks. So I have a skill like presence. I teach a framework on what it means to be present. Emotional Intelligence is a skill. And I, you know, it even like I'm laughing, because emotional intelligence is necessary. It's non negotiable for resilience. We know this scientifically. If you're not emotionally fluent, you're you will hurt your immune system. But people don't know actually how to feel their emotions. So I teach people that to notice the sensations in their body, to then capture the wisdom from that. How to Speak the truth, right? We've talked about that, how to listen, how to cultivate self esteem. So I have processes, many processes, if you will, for each skill, it's just like, Look, let me simplify it for you. You know, everybody's got a hobbit hobby of some sort, a hobbit, a hobbit, a hobbit. Covid might have a hobbit. I have five out here in my closet so, but everybody has a hobby of some sort. Well, let's say so I was a run. I used to run. I didn't go out and run a marathon in the first minute. What did I do? I learned how to train, right? So it's just like that, except we don't do strength training for our behaviors. Yeah, so it's, it's repetition, it's, it's a workout, if you will.
 
</strong>Michael Hingson ** 58:10
What kind of suggestions do you have for people who want to, want to get real, who don't necessarily know how to get real, especially people from underrepresented groups.
 
<strong>Abby Stason ** 58:25
Yeah, so, so for that, I mean, you know, I have you look me up at Abigail <a href="http://season.com" rel="nofollow">season.com</a>, and I'm, I, you know, I'm happy to help anyone. But with underrepresented groups, it's particularly more important so that the skills there are, knowing when I'm present, knowing when I'm emotionally intelligent, because you're gonna have you're gonna be especially if you're an underrepresented group because of what we talked about, you'll be criticized for being real. So you have to understand your emotions. You have to know what your values are. You have to know what you stand for. And I will add self care because of what we talked about, because as an underrepresented group, we're swimming upstream, so you have to really understand how to take care of yourself, because we need to be strong as underrepresented groups. And I'll go back to my days on Wall Street. I was, you know, a lot of swimming upstream, you know. So I was okay. How am I doing this week? Am I taking care of myself? Each of those is a skill.
 
</strong>Michael Hingson ** 59:27
How do people do all of that? So, you know, when, when you talk about these are the things that then one needs to do. How do they do that?
 
<strong>Abby Stason ** 59:37
How do they do that, like, so, actually, you know.
 
</strong>Michael Hingson ** 59:42
So how do they learn about self care, for example, and so on. How do they learn about being more competent about themselves? Yeah,
 
<strong>Abby Stason ** 59:51
okay, so, so, you know, you can get, get support. You can, you know, one, I'll say you can buy my book. I mean. Abigail <a href="http://station.com" rel="nofollow">station.com</a>, my book is called evolution, revolution, conscious leadership for an information age. So I have the skills in them that actually teach you how to be you know again, how to learn what your values are, how to thrive. You have five buckets of thriving, spiritually, mental, physical, emotional and financial. And I have a worksheet so you can actually fill out the worksheet to see where you're thriving or not, and what bucket you need to you know correct for, where are you doing in each bucket. So it's, it's again, it's it sounds, it's not abstract. It's just like if you're learning how to play tennis, you pick up a ball, you pick up a rack, and you start hitting it right? Well, just like this, you pick up a worksheet, you fill it out, and you examine what's true for you, and then you put it into practice.
 
</strong>Michael Hingson ** 1:01:01
And important to do. And in our cover notes, we have a picture of the book cover and so on. So I do urge people to to look at that and and get your book to really understand a lot of the insights. And I think that that's the issue, is that the ultimate answer I would think to them to my question about how do people do it is you ask questions, you go to people like Abby, who have the information, and listen to them. You figure out what will work for you, but really take the time to figure it out, and then you can put it into practice.
 
<strong>Abby Stason ** 1:01:40
It's a matter of stopping to investigate what's going on with me. How am I doing and where do I need support, and all that and all that. It's just, it's skill we it's my experience, and what I teach is we can be more skillful human beings. It's a complex world now,
 
</strong>Michael Hingson ** 1:02:02
do you think it's more complex than it used to be?
 
<strong>Abby Stason ** 1:02:06
I think we make it complex. Okay, that you know, that's what I happen to. Think it's my experience too. And this is what notice, how I'm notice what I'm saying. It's like, it's my experience. Here's what I think, you know, my it's my opinion and my experience. Notice how I'm saying the truth is XYZ. Notice how I'm saying that, right, right? It's my experience. It's my opinion that we make it complex, but yet, the skills that I teach, they're simply said, but they're not easy, right? It's a challenge of a lifetime.
 
</strong>Michael Hingson ** 1:02:42
Well, I think there's a lot to be said for all that, that that we make it a complex world. Is it really more complex than it used to be? Maybe not we. We tend to want to think that it is. But is it really of has the real dynamic, have the real basic concepts changed or not, and that's really the issue, and that's why I agree with you that we tend to want to make it more complex. Oh yeah, there is a lot going on, things like social media and other things bring us closer together and so on. And so there's a lot of stuff going on, but we're the ones that have control over that, right?
 
<strong>Abby Stason ** 1:03:27
Well, Said, because we can go back to take a responsibility for our part, right? How am I showing up on social media, etc?
 
</strong>Michael Hingson ** 1:03:34
Well, if people want to reach out to you, how do they do that? Yeah, they can go
 
<strong>Abby Stason ** 1:03:39
to Abigail <a href="http://stason.com" rel="nofollow">stason.com</a>,
 
</strong>Michael Hingson ** 1:03:41
would you spell that, please? Yeah,
 
<strong>Abby Stason ** 1:03:43
I should just going to say it's A B, I G, A, I L, S T, A, S O <a href="http://N.com" rel="nofollow">N.com</a>, you can email me at Abby, a, b, b, y, at Abigail, <a href="http://stason.com" rel="nofollow">stason.com</a>, and I you know if you're interested, if they're if you anyone's interested is listening. In a good place to go is go to my website, Abigail <a href="http://station.com" rel="nofollow">station.com</a>, go to my blogs. It's a good way to pick up a lot of these information. I don't I don't send out it. I don't flood you with emails. Come to my blogs. That's a good place to get some exposure to some of this. Pick up my book, evolution revolution and conscious leadership for an information age. And I have an online course too, a self study course that you can sign up for. It's only $250 that walks you through each chapter. I made it priced at a price point to get the skills in as many hands as possible. Cool,
 
</strong>Michael Hingson ** 1:04:38
well, I hope people will do that, I think there's never anything wrong with doing good skill building and growing and stretching. One of the things that I've talked about a lot on this podcast, that I've learned to do over the years, is to spend a little bit of time each day thinking about what happened today. How did it go? Why did. That not work. Why did that work? And even when it worked, could I have done it better? And what can I learn from everything that I do? I just think introspection is a beautiful thing.
 
<strong>Abby Stason ** 1:05:09
Yes, and I want to stress what you said at the end, and what have I learned about myself? That's a great summary. You know your process right there. Listeners follow that process. Absolutely,
 
</strong>Michael Hingson ** 1:05:22
I've learned I used to talk all the time about listening to my speeches because I was I travel and speak. I like to record them, and I've always said I'm my own worst critic. So I listened to speeches because I'm my own worst critic. And I'm going to learn from that. What I realized is how negative is that? And I've learned that what I really should say is I'm my own best teacher, and I will learn from it. And I just think that's I think we need to look at the world in a more positive way, and even the things that aren't necessarily working right, we can be more positive about what we do.
 
<strong>Abby Stason ** 1:05:56
Yes, and notice the reframe of that. Instead of putting yourself on trial. It's simply what, what did I learn, and how can I grow? That's it, and that's
 
</strong>Michael Hingson ** 1:06:06
the way it ought to be, yes, yes, and, and look, you know, it's
 
<strong>Abby Stason ** 1:06:09
way more fun, right? It's
 
</strong>Michael Hingson ** 1:06:11
a whole lot more fun. Yeah,
 
<strong>Abby Stason ** 1:06:13
I'm smiling because it's like, Okay, put myself on trial. Uh, well, you know, here's what I did, and what did I learn, and how can I grow? That feels like a lot more fun and
 
</strong>Michael Hingson ** 1:06:22
and with that, I want to thank you for being here, and I want to thank you all for listening. This has been enjoyable and fun. We've been on here over an hour, and time has passed, and it's been just like we just started. So I think it's it's great. I hope you, all of you listening, enjoy this and that you will you'll comment to me about it. I'd love to hear from you. You can reach me at Michael M, I, C H, A, E, L, H, I so Michael h i at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page, w, w, w, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hinkson is M, I C, H, A, E, L, H, I N, G, S O N .com/podcast, wherever you can, please let us know your thoughts. I would love it, and really appreciate it if you would give us a five star review for our podcast today and for all the podcasts that you hear from us, we love it, but we do want to hear from you and Abigail, for you and everyone listening. If you know of anyone who you think would be a good guest for unstoppable mindset, love to hear from you. We want to really have people on who want to talk about stories, tell their stories and talk about life, because that's what this is really all about. So once again. Abby, I want to thank you for being here. This has been absolutely wonderful. So thank you.
 
<strong>Abby Stason ** 1:07:45
Thank you so much. It was a pleasure and an honor, really. Thank you.
 
</strong>Michael Hingson ** 1:07:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Master Teacher and Skill Builder with Abigail Stason</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b735654d-9e5f-48a6-92b1-6980ccd0b042.mp3?source=rss&amp;ext=asset.mp3" length="29241935" type="audio/mpeg" />
<itunes:episode>257</itunes:episode>
</item>
<item><title>Episode 256 – Unstoppable Brand Master and Marketing Expert with Sandeep Dayal</title>
<guid isPermaLink="false">https://pinecast.com/guid/3b2e4123-6d2f-4eea-9c18-05f81406c9b5</guid>
<pubDate>Fri, 09 Aug 2024 11:00:59 -0000</pubDate>

<itunes:duration>01:04:20</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bc6559c1-4e80-4219-a17c-5061da3d61ae/UM256-Sandeep_Dayal-Coverart.jpeg.jpg" />
<description><![CDATA[<p><strong>Transcription N</strong>
Our guest this episode is Sandeep Dayal. Sandeep grew up in India and moved to America at the age of 27 to secure his MBA. He stayed in the U.S. to work. He has held positions with a number of major firms where he worked with large clients throughout the world.
 
My conversation with Sandeep covered what I feel are quite interesting topics around marketing and sales. Because of his knowledge Sandeep and I spend considerable time discussing brands, branding and the many ways the science of brands has evolved. Sandeep gives many relevant examples and ideas we all can use. As he will discuss, his ideas are also contained in his book, “Branding Between the Ears” which many describe as an iconic study of branding. I think you will find Sandeep’s insights quite relevant and useful whether you are in marketing or not.
 
<strong>About the Guest:</strong>
 
Sandeep Dayal is the managing director of the consulting firm Cerenti. He advises senior executives at Fortune 500 companies in industries spanning pharmaceuticals, financial services and consumer products.  Global market leaders like Pfizer, Abbvie, HSBC, Santander, Kraft and ConAgra, have been some of his clients. He worked previously for McKinsey and Booz Allen &amp; Hamilton.
 
Sandeep has led a 100+ engagements at over 50 clients around the world in major countries in the US, EU, Latin America and Asia. He is regarded as one of the leading minds in marketing and brand strategy and has co-authored articles in Marketing Management, McKinsey Quarterly and Strategy+Business. As early as in 2001, he correctly predicted that “consumer collaboration” would become a key factor in winning people’s trust online. Many strategies he proposed including viral advocacy and instant decisioning are mainstream today in designing brand experiences.
 
His latest book “Branding Between the Ears” has been described by some as the definitive advance in the understanding of what makes some brands truly iconic. It draws on his years of experience in working with some of the most successful consumer brands and his company’s proprietary knowledge capital. Sandeep’s current research focuses on Cognitive Branding and Selling, which translates the latest advances in behavioral economics and social psychology into completely new ways for developing modern power brands and driving up salesforce performance.
 
<strong>Ways to connect with Sandeep:</strong>
 
Sandeep Dayal website: <a href="http://sandeepdayal.com" rel="nofollow">http://sandeepdayal.com</a>
Cerenti Company: <a href="http://cerenti.com" rel="nofollow">http://cerenti.com</a>
LinkedIn profile: <a href="https://www.linkedin.com/in/sandeep-dayal-8361b61/" rel="nofollow">https://www.linkedin.com/in/sandeep-dayal-8361b61/</a>
Blog signup: <a href="https://www.cerenti.com/blog" rel="nofollow">https://www.cerenti.com/blog</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar <a href="https://tips.pinecast.com/jar/unstoppable-mindset" rel="nofollow">https://tips.pinecast.com/jar/unstoppable-mindset </a>.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
 <strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Thank you once again for being here with us on unstoppable mindset. Really appreciate you listening and watching wherever you happen to be. I am your host, Mike Hingson, and our guest today is Sandeep Dayal, who has an interesting story to tell, at least. I think it's interesting. He's going to talk to us a lot about branding and marketing and such things, having been in sales most all of my adult life, all of that gets fascinating to me, but I think that he'll have a lot of interesting topics and issues to provide us all with that will keep you interested as well. And if you're not wake up. You should be anyway. Sandeep, welcome to unstoppable mindset. We're really glad you're here. I'm
 
<strong>Sandeep Dayal ** 02:06
so delighted to be here. Michael, thank you for inviting me to be on your show.
 
</strong>Michael Hingson ** 02:11
Well, thank you for for being here, and we'll have some fun. Tell me a little bit about maybe the early Sandeep growing up and all that to give people a little background.
 
<strong>Sandeep Dayal ** 02:20
Oh, wow, that was a long time back. You sure want to? You sure you want to go into,
 
</strong>Michael Hingson ** 02:24
oh, sure, a long time ago in a galaxy, far, far away. There
 
<strong>Sandeep Dayal ** 02:29
you go. There was a little Sandeep, yeah. No. I mean, I grew up in, I grew up in India, and, you know, if, if this were still five years back, I would have said half my life was in India, and half my life in the United States, because I came to I came to the US at age 27 but until then, I grew up there in in a city called Jaipur, which is in the middle of a tar desert there. So there you go, you and I have something in common there. And then, I mean, I went through my engineering education, so I was I run. I sort of learned all my my background, you could say, is more analytic and scientific and so on, from a training perspective at that time, which sort of shaped my view of the world at that, that point of time, in terms of, you know, being more objective about things, thinking about things more logically, and so forth. And then at some point, you know, I set up my own little business there, which sort of brought me into areas that were beyond engineering, if you will. You know, like the kinds of things you were talking about, Michael, like sales, you know, how do you how do you form relationships with people? How do you work with people? How do you run an organization, and so on. And that got me much more interested in the the management side of things, versus just the engineering side of things. And I came to the United States in 87 to to Yale University to do my MBA. And, you know, after I finished my MBA, I started working in the US, and I've lived in the US since then. And I got more and more interested in other things, as you might imagine, particularly on consumer connections, the consumer side of things, consumer psychology and what have you. So it's been a, it's been a, you know, multiple year transition. I've worked in a number of consulting companies. I worked at McKinsey, I've worked at booze, and then I started my own company, so renty. So renty Marketing Group, which is much more focused on working with consumers, understanding their psychology, understanding their mindset and so on, and then putting that to use and good marketing and then good branding. So it's been, it's been. It's been a long and, you know, steady journey, if you will. It
 
</strong>Michael Hingson ** 04:57
certainly has been. But you you sound like. Survived it, and you're doing well and and now you're basically getting up near 60. So there you go. There
 
<strong>Sandeep Dayal ** 05:07
you go, yeah. So there, there I am now in at a at a stage in my life where, actually, where I enjoy more of the kinds of discussions that you and I are having right now. Because, you know, my earlier phase of life, I would say, was all about doing stuff, you know, getting it done, making money, doing it, you know, whatever, whichever way, making a career out of it, and what have you. Now, I'm at a point of life where I'm able to sort of sit back and reflect a little and say, hey, you know, what was that all about? You know, what did I really learn? And is there something there that I learned which is worth sharing with others? So that's why I really love being on shows like yours, and particularly yours, around mindsets and being unstoppable and so on, and sort of having a chance to, you know, really see what all those things can possibly mean.
 
</strong>Michael Hingson ** 06:01
Yeah. And on top everything else, you're an author, you've written some books. I love the title of of the one that least I know about branding between the years, and we'll have to get to that. That's kind of cute, but it makes a lot of sense. Also, I think people really don't understand the whole idea of marketing as much as they should. And frankly, I don't think that people really understand sales like they should. And there are differences between the two, but there are also a lot of similarities, and they do, they do dovetail to
 
<strong>Sandeep Dayal ** 06:35
Yes, and
 
</strong>Michael Hingson ** 06:37
so I think it's, it is something that a lot of people don't understand nearly as well as they should, and they're not necessarily making the process work
 
<strong>Sandeep Dayal ** 06:48
like that. And I would say, Michael, that, you know, sales and marketing, they go hand in hand. I wrote the book branding between the years around branding specifically, but it actually there's a whole I could have written also a book which would have been called branding between the years, but it would have been all about sales and but, you know, I this sales is such a big topic and such so interesting and so rich that you don't want to sort of squeeze it into a book which is about branding. You know what I'm saying? So, like, in fact, I mentioned that very specifically in my book, that, look, we could do a whole discussion and a whole book about just the psychology of sales, the behavioral science behind sales, and that's very important, but that's a whole separate book. So I hadn't covered it. There it well,
 
</strong>Michael Hingson ** 07:41
it is. And people really get it wrong. They think of sales as, oh, the guy who's trying to make me buy a car and things like that, and, and in one sense, at a at a very low level, I suppose you could say that sales, but that's not really what sales is all about. I got into sales originally, because I was working for a company, and the company was, well, it was Kurzweil Computer Products, Ray Kurzweil, the inventor and futurist and so on. And at the time, they was developing the reading machine for the blind. And I had been asked to join the company in 1978 and then, like May or June of 1979 I was called in, and I was doing Human Factors studies for them, but I was called in and told I was being laid off because I wasn't a revenue generator for the company, which I wasn't. Then the company had too many non revenue producing people, and I needed to go off and find another job unless I would be willing to go into sales. They gave me that option, which was a was a great compliment, and I said, I don't know anything about sales. And the guy who actually made this offer was the Vice President of Marketing for and sales for Kurzweil, which was a gentleman named Andrew Parsons, by the way, who used to work at McKinsey. Ah,
 
<strong>Sandeep Dayal ** 09:06
I see, I see, wow. Anyway, so yes,
 
</strong>Michael Hingson ** 09:11
so he said, We can teach you sales. We'll send you to a tale Carnegie sales course and so on. And I was very fortunate, because the group and the teachers really talked about the true nature of what sales was all about and what it wasn't about, and that sales is really a good salesperson as a teacher, as a guide, as a counselor. And in reality, I can't sell anyone anything. The customers really gotta want to buy it if I do it right, and and that's that's what it's about. And then that came into play for me years later, when, again, I was looking for another job, and I was debating at the time of looking for the job, and we found a company, my wife and I that we thought would be. A good company to go work for, but I debated about whether I say I'm blind in the cover letter, because that's always an issue. If you're blind and you say it, they usually won't pay any attention to you. And if you don't blind and and if you're blind and you don't say you're blind, then you'll go in for an interview and they'll just the defenses will go up immediately. Yeah. And what I did is I wrote a cover letter. And part of the cover letter said, Do you want to hire somebody who comes into the company and sells for eight or 10 hours a day because it was a sales job, and then goes home? Or do you want to hire somebody who truly understands sales for the science and art that it is and sells 24 hours a day as a way of life, which is what a blind person has to do just to be able to convince people to let them do stuff. And it was the that sentence was what got me the interview and got me the job. Wonderful,
 
<strong>Sandeep Dayal ** 10:50
wonderful, you know, you just, you know, you've just inspired me to actually talk about some, you know, some things in sales. And I do make a connection around this topic in my book in the following way. So, you know, branding, you can think of it in two parts. You know, there's one part of branding which is around strategy, which is around, you know, what is your brand going to be positioned? You know, how is your brand going to be positioned? What is it going to be its DNA? What is the brand going to be about? So that's those are decisions and choices you make around what your brand is going to be, which are more stray. But then once you made those choices, your brand actually goes to market, right? And it goes to market often through what sometimes companies will call brand ambassadors. But these are all the people that are in stores. You know? These are, these are the sales side of the people, right? The people that are actually, this is where the rubber meets the road. And so the brand actually goes to market through its ambassadors, who are really the salespeople, the retail people, and what have you. And they have to their work is just so incredibly important. It's just as important as the design of the brand. And I'll give you a couple of examples, because, you know, this is a topic that's close to my heart. So for example, you think of a company like Bulgaria, right, which sells this awfully expensive jewelry, right, hundreds of 1000s of dollars and what have you. And you have to, even if you selling to rich people, they still, you know, think about these things, because these things are pretty expensive. So one of the things what they've done is that they've actually thought through that whole process of from the time that the person is walking into their store to every single moment that they are in the store, to how the purchase happens, and what the post purchase follow up is they've talked through all those things, and I'll give you a very small example about the kinds of things which are more behavioral science oriented, which is, which is where we're going in this discussion. So one of the things they do is that when the salesperson is going to notice that, Hey, you, you know, you're a woman and you like a particular necklace, what they do is they have you, you know, you're sitting in a private room. You're looking at this necklace. There's the salesperson with you, and the person will say to you that look or the brand ambassador, let's call them that. The brand ambassador is going to say, hey, why don't you try it on and what have you? And the woman can then go ahead, the customer can then go ahead and try the necklace on and look at it. And then the salesperson does something where that's very interesting. They say, hey, you know what? I need to just step out and take care of something. Would it be okay if I just do that for five minutes while you're, you know, sitting here? So then they walk out of the room. And now you can imagine, here's the customer, the woman, she's sitting there with the necklace she's wearing, and there's no one to bother her or try to push her into the scale or try to She's just sitting there by herself, and every minute and every second that she's there with that necklace, it's feeling to her more and more like her own. And you know, in psychology, there has been a lot of research that has been done, which basically says that once people feel like something is theirs, they are less likely to part with it. They're less likely to give it up, you know. So it could be anything. It could be, you know, let's say it could be a pen that you own and but once you own it, you start valuing it more than if you didn't own it and it was just sitting on the shelf, and there's been just a lot of research to show that that is the case. So in this instance, what happens is, it's not the single thing that drives the person to the sale, but it is one one step, one small thing that they do which pushes the person or coaxes the person to take one step more, you know, feel like that thing is their own. So that is, you know, that is, that's what selling is about. It's not about, you know, just pushing used cars and so on. So really understanding the mindset and working with people, helping them get comfortable with the idea of owning your product is a critical thing that you do. In another example that I'll give you, this is from. Another very famous behavioral psychologist, Paco Underhill. He wrote a book about why people buy. This was several years it was one of the books that inspired me to get into this whole area. And he used to observe how people shop in stores, and he would make little changes in the stores to help people be more likely to buy. And one of the things he observed was that when you kept items, like, if you had women sweaters, and you put them on a table right in the middle of the aisle, right so you're walking through the aisle in a store, and sometimes you'll see there's a table right there in the middle of the aisle. So you run into the table, and there are whole sweaters piled up there, and you can then, you know, start looking at them. But he found that on one hand, you could say, Hey, I'm putting it right in the middle of the traffic where you're going to be walking, so you'll have no choice but to stop and look at it. But what he found was that women would stop, they would look at those sweaters, but then they would quickly walk away. And the reason that it was happening was that if they stopped in the middle of the aisle, that people would brush by them, and they would it would make them just feel uncomfortable. You know, when somebody just comes in, someone that you don't know, just walking by that brushes by you, it makes you feel uncomfortable. So they would stop there, but they wouldn't stop there long enough to look and make up their minds. So he just had them move those tables to a more comfortable space where someone could not only stop but look at those things at their leisure. And they found that the sales went up. So it's these, it's these little things that you know, that people don't think these are all parts of being a good brand ambassador, and it's all parts of designing the sales experience or the marketing experience for the person in such a way that they're going to be more inclined to prefer your product. So it's just, I wasn't really going to talk about these things, but you brought it up, and it just brought back these things.
 
</strong>Michael Hingson ** 16:58
Another thing that comes to mind just talking about that same thing, which is sort of unrelated, in a way, to exactly what you're talking about is, is this, my wife was in a wheelchair her whole life, and would go to many stores, and when there were blocks in the middle of aisles like tables with sweaters and so on, she couldn't get by. And places like Macy's, for years, just had very narrow aisles, yeah, because they wanted to stuff as much in which they felt was a good thing to do, except then people in wheelchairs couldn't get through. Well, Macy's eventually had to deal with that, because they were sued and they lost, but, but the reality is, I'm sure that that changed to a degree, in some ways, how people viewed exactly where they should put products and so on. And it's a little bit of a different dimension than, than, than what, what you're talking about, but still, nevertheless, yeah, it is also part of what we need to do to recognize that we've got to be inclusive in what we do for everyone.
 
<strong>Sandeep Dayal ** 18:10
Absolutely. I mean, I mean, it's, this is, you know, we're you and I are just talking about some examples here, but this is actually a whole area of science and design, right, which is, when you when you're a company, how exactly yours, your products are displayed in a store, you know, what height they're at, how they're displayed, what kind of a message that communicates to people is, is such an extremely Is it such an important thing that we, in our company, in serenity, we can be doing entire studies, which are, you know, like, three month long studies where we're just designing that whole aspect of how the product is presented in a store for the consumer, for all of them to feel comfortable, for all of them to feel like this is something that they would like to own. And that whole process, like I described about, you know, every moment that you spend getting to that store, being in that store, and then after leaving that store, you know what is every single moment? What's your playbook for that moment is a key piece of what marketing, sales, behavioral science is all about, right?
 
</strong>Michael Hingson ** 19:16
Well, the the idea of sales and marketing and branding and so on is always going to be a moving target. It's a market of or a process of evolution, because as we learn more, as we develop more understanding of psychology and so on, we're going to change it. But I know you talk about the fact that there is the old branding techniques, and there's a lot of new branding. How is branding kind of evolved over time?
 
<strong>Sandeep Dayal ** 19:47
Yeah, now interesting that you bring out. So let's talk about, you know, the whole brand strategy piece, which is, you know, how do you design, how do you design brands, and so on. And I think I in some ways, brand. Marketing is not rocket science, and in other ways it is. So the part that is been relatively straightforward about branding historically has been that, look, if you have a product and you're an entrepreneur, you have a product and you're going to mark put it to market, you just, you know, you start thinking about, okay, how is my product different from everybody else's products. And then once you make a list of all those things that are different, then you say, oh, okay, now which of these things are kind of important for people? And maybe I pick three or four things, and then I can talk about that. And the problem is that while all of that makes a lot of sense, what doesn't make sense is that that's not how the human brain works. So what happens when you make a list of things that are different about your product? It's kind of like, you know, it's kind of like the occasion where my wife gives me a list of things that I need to go and buy from the grocery store, and she might tell me only five things that I have to buy. And I go to the grocery store, you know, I'm, I can't remember what those five things are, and I go, and I come back with three things that were on the list, two that are missing, and maybe another three things that were not on the list at all to begin with, right? So that's, and that's a very natural thing that happens, which is that human beings, our brains are not really designed around remembering lists. So when the marketer goes and said, My brand is about these three things, you know that it's this is, this is something that's going to make your life easy, or, then this thing is very tasty. Well, you know, easy, tasty, like, you know, how am I going to remember all those things. So now, for example, in behavioral science, there's a whole theory around story lining, which is that people are going to remember your brands better if you can put a storyline around it. And the reason is that, like you know, while we are, if I give you a list of 10 things to remember, you're not going to remember. It becomes 10 words to remember. Can become very hard, but at the same time, I can send you to watch. You know, you might go to, you know, somebody might tell you a story about a play that they saw right, which could be a whole 30 minute story, and you might then just be able to remember that story in all its detail, because it's a story, right? Or somebody comes like you now you're telling me about your life and how you went through, you know, you went through the transition from your job to sales, and how you were with Ray Kurzweil. And so I've already remembered more than five things, right, because you, because you told me the thing in such a compelling way, and such a story, you know, in such a story form. And so what we are discovering scientifically is that when you tell people things in terms of stories, when you show them things in terms of patterns, when you when you do rhymes, for example. So there are certain types of things that the brain remembers better than if you just give it lists. So this whole old idea that used to exist that I'm just trying to make my brand about the two or three things that I'm different about just doesn't work, because people, when you tell them that those two or three things, they just don't remember it. And if they don't remember it, are they going to buy your product? So now we are starting to take this new understanding of behavioral science and the psychology that we have from various studies that are being done about the human brain. Right? There's a lot of study that's being done about the human brain, from neuroscientists, from linguists, from cognitive psychologists and so on, and all of them, if you take their knowledge and bring it together, it's giving us an understanding of how the brain actually works. And now you can use that understanding of how the brain works to start thinking better about how you do, how you do the designing around your brands, the strategy around your brand better.
 
</strong>Michael Hingson ** 24:08
And that's in large part what the whole concept of cognitive branding is all about. That's
 
<strong>Sandeep Dayal ** 24:15
what, exactly what cognitive branding is all about. The you know, the name of the book branding between the years is really the illusion to the to the fact that, you know what's between the years. Between the years is our brain, right?
 
</strong>Michael Hingson ** 24:28
For some people, that's what's between the years. And there are others, I'm not so sure
 
<strong>Sandeep Dayal ** 24:34
if there's anything there. Whatever is there that's that really is, is is our perception of the world, right? You know, our perception of what reality is, what the world is, who we are, everything that we think about, what the brands are, it's all. It's not, it's not the billboard out there. It's not what the store it's not that little song jingle, and you know, all of these things. Is, but it's when all of those different things, the touch and feel, the sound and sight, and I mean, all of these things actually are processed in your brain. And so your vision of what this thing is, what this brand is, what it's all about, is really determined. It's arbitrated between your ears. And that's why, you know, the book is called right between
 
</strong>Michael Hingson ** 25:23
wait you you talked before about the woman trying on the necklace, and then the branding Ambassador leaving, and about ownership and so on. It really ultimately comes down to getting people to relate to whatever it is that you're you're trying to get them to relate to and getting them to to feel some ownership, but more important just feeling ways to relate. I sold a number of products that were very similar to products that other companies would produce. I sold big tape backup storage systems that people would use to back up data on Wall Street and other places. And although we were the developers of some of the technology, other companies would would buy our technology, and they would put it in their own products. And the reality is, ultimately, speaking, there were not huge differences directly physically. There were differences in shapes and so on, but they weren't really different. And so the issue is, why would one buy my product as opposed to someone else's? And that's where it gets back to, what is it that we're really talking about, what is it that we're really doing. Why would you buy my product as opposed to somebody else? That has a lot to do with, not just and not at all necessarily, with here are the differences. But rather, you have to find other things that people are going to react to, that they'll perceive your your product as being the one that they ought to have, and it's my job to help them see that in an intelligent way, while at the same time not alienating other people and making me look like just the used car sales guy.
 
<strong>Sandeep Dayal ** 27:15
Yes, yes. And I think that my whole book is really about that very question, which is, which is that, why would somebody buy your brand, right? And and it comes from that study of really understanding how people have bought brands and how in my companies work. So my company does a lot of work around designing brands and helping companies launch their products. And some of those brands have gone on to become some of the largest brands in the world. But really it is, it is, in fact, around that whole question around the why and what, what has changed is. And of course, you know, sometimes, like I said, you can give people a set of reasons, and they will, for those reasons, buy your product. But what we're finding through science is that, what we're finding through science is that it's not, it's not the case that people always make decisions so rationally, you know, it's not the case that people always sit down and do like, a pros and cons of things you know, like, Okay, this is product A, Product B. Let me do a pros and cons. Let me do a spreadsheet on this and so on. People do a lot of things very instinctively, for example. And in fact, there is research that has been done which is, which has shown that 95% of all the choices that people make Okay, in your life, you know in your every day there are 1000s of choices you're making all the time, and there's research that shows that 95% of those choices are done instinctively and not deliberately, right? And this science is called system one and system two by a very famous psychologist who gave those terms to these forms of thinking, the instinctive and the rational thinking. The psychologist name is Daniel Kahneman, and he is at Princeton University. But it's something that you can actually this is something that you can intuitively relate to, which is that you know, for example, when you're driving a car, there are a lot of choices that you're making, and those are very complex life and death choices, right? Because if you make a make a mistake in terms of how you drive the car, but you make choices around how fast you're going to go, how much you're going to press the accelerator, whether you're going to take a left, are you going to veer to the right? You know, all of those choices you're making, and you're just doing that instinctively, almost, not almost without thinking many times people are singing or thinking about something else as they're driving and so on. And all of this is happening instinctively. And the reality is that even when it comes down to branding, there are many, many things that people do. Um. Instinctively and make those choices instinctively. So understanding what that is and how that happens is is a key as is a key part of key part of how you can make brand choices. So I'll give you an example. So what happens is, as we go through our lives, we have many, many different experiences based on those experiences, we have certain learnings, and with those learnings, and those are learnings that I I would call like, that's the wisdom that we acquire over life as a result of the experiences that we have in our life, right? And those are our personal wisdoms, you know? Those are things that you know we have. We have decided this is what, this is how things work. So for example, there's one common wisdom which is seen across many, many people, across countries and so on, where people say, hey, the simpler answer is the better answer, right? And there's a, there's an effect around it's called the Occam's razor, which is, you know, which basically says that, given a problem, and if there are two possible answers to the to the problem, then the simpler answer is the better answer, right? And lot of times this comes from the vis. This kind of wisdom comes from the aspect that you know, Don't over complicate life. Don't overthink things. You know, you did things, such things, sometimes you can decide quickly. So what marketers have done, for example, there is, there's a company called HEB, which is a grocery store in the south where they make prepared meals. And so they did a whole campaign where they essentially say, where they essentially say that, you know, life is complicated. So they had actually an ad where you see this person who is, you know, driving back from work, and there's, he looks up his GPS system, and the GPS says your expected arrival time is Thursday, which was like two days away, which obviously they were exaggerating it. But the idea was to say that, look, life is so complex all the time. You're dealing with traffic and so on, meal time shouldn't be. And then, you know, and then they make a plug for their prepared meals, which is, you know, life is difficult, but meal time shouldn't be and then you have their prepared meals. Now mind you, what they're talking about making life simpler here is not, they're not necessarily saying that, you know, take my prepared meal and put it for two seconds in the, you know, microwave and it's ready to eat. It's not that ease that they're talking about. What they're talking about is the ease of choice, because choice, when we start thinking about choice, it can be very stressful when we have to make sure. So they're saying, take that decision, make that decision. Making around, you know, you already had a tough day. Make the decisions around your meal time, at least easy, you know, which is by, you know, because otherwise, if you were going to make your own meal, you'd be thinking about, Hey, should I eat healthy? Should I eat carbs? Should I do this? Should I, you know, greens? Should I do? You know, there's like a million choices to be made if you're going to make your own meal, but with this, all those choices become very simplified, because you can, you have your pick of all kinds of prepared meals that they sell in their stores. So lowering that burden of choice is what the Occam's Razor is about. And here it's a marketer that is very cleverly doing that. Now mind you, are there prepared me, let's go back to the point you made. Are there prepared meals that much better than, let's say the prepared meals you might get at a Dominic's or a jewel Osco or, say, or an Albertsons. Maybe not, right? But nonetheless, this campaign really taps into the idea that meal time shouldn't have to be so complicated. So go for it, and then you think of that, and you automatically do it, because choice can be instinctive. This is just one example, but there are many, many different things like this that help you, give you a sense of how people make choices. And in my book, I talk about seven different ways that brands, that you can make new brands, these types of brands, which sort of tap into your experiential wisdom. I call them brands with wisdom. That's one way to make great brands. But then you know, of course, there are many other ways that you can do it.
 
</strong>Michael Hingson ** 34:28
Do you think that in Hey, say it this way, but I will a perfect world. It would be better if we made choices instinctively or really analyzed. Or do you think the animal analyzation just introduces too much stress?
 
<strong>Sandeep Dayal ** 34:46
Well, it's it's stress, it's a lot of work. Also, you know, if you're going to analyze everything, you know it's just not possible to analyze everything, which is, the whole idea about learnings, right? Was Once you learn something, you want to be able to use. At learning as broadly as possible, right? And which is why there's all kinds of, you know, there's, there's, there's all kinds of advice from all kinds of sources, from religious sources, from your from your mother, from your from your wife, from your, you know, you from your friends, you get from experts, you get all kinds of advice because you want to be able to have certain principles so that you can live life without having to spend a whole day doing spreadsheets around what's a good choice and what's a bad choice. Having said that, there are certain times when you do have to think when the learnings that are available to you are outside of the experience that you had previously in life. In those instances, you do have to think so it's a this is this is this is a this is a good balance that we have to arrive. And you know, one of the examples that I mentioned in my book is, let's say you're going out and taking a mortgage on your for your home, right? Wow, that's a complicated discussion. Wow. That's a decision where, if you make a mistake, that could be very costly, you could find that Sunday you can't afford your mortgage, you know. So it can be pretty complicated. And so that, in fact, would be a good time to bring out a spreadsheet and, you know, sit down, and maybe sit with a pencil and pencil and a pencil and a piece of paper and write down what the positives and negatives, and you know, different mortgage products might be and what have you, and and also maybe read the fine print. And what happens, though, is that most of the time, we will make a mixed decision, where we will do some instinctive work and some and some appeal, you know, real analysis. So what you might do is you might say, Okay, I gotta get a mortgage. Hmm, you know, which of my friends have you know got a mortgage recently? And maybe I go and talk to them about how their experience has been. Maybe I go, maybe I go talk to Michael, because financially, he's such a smart guy, you know, I'm gonna idea if he's, if he's going for a mortgage with with Bank of America, that must be a good place to go. So I'll most likely go with Bank of America, because Michael went. So this is, that is part of what the now, that is part, part of what is drawing into an expert bias, or a part of what is drawing into a herd effect, right, where people go in a certain direction because they say, hey, everybody else is doing it right? Or person that is an expert is doing it, which is why you see so many ads and in television where there's some ex so called expert who's telling you to do X, Y and Z, and then you say, you stop to think for yourself, and you do it. Now, there are risks with it and but nonetheless, when you're designing brands, we do have to balance, because that can be, in fact, a legitimate strategy where we have certain experts or certain very respected people that are going to make make a recommendation or a suggestion of a product, and then people are going to do it well, if you do it responsibly, that that is a very viable brand strategy that certain brands will take Sure.
 
</strong>Michael Hingson ** 38:11
And if you're going to go into an analysis mode, you need to understand what that means and how to analyze. And you know, for for example, you talked about the expert and, well, I'm going to do it, because he's he's doing it, and there are risks in doing that, and one should really take the time, although I think a lot of people don't, to analyze and look at real facts. Okay, so he had a great success. What about my other friends over here who bought a house in the last couple of years? Yes, and really taking the time to explore it and do it right. If you're going to analyze, really analyze, and don't just look at one person or take one view, it's like you go to a doctor and you get a diagnosis, and then you decide, I really need a second or a third opinion. Do that right? Because it'll make all the difference in the world. Yes.
 
<strong>Sandeep Dayal ** 39:07
Yes, it does. And as you can see, you know, some of these things also come into play, not just in marketing, but you know, right now, we're in the middle of campaigns, campaigns, and there's a lot of very strategic marketing that's done by, you know, in politics, and that's a whole, you can write a whole book about Sure, which is, you know, which is the different strategies that politicians may use to get people to decide. Because, remember, it's, there's only so many voters that are going to actually sit and do a in depth analysis of different policies that have been put in place by different politicians. What was the economic impact of it? You know, whether it's immigration policy, whether it's economic or whatever, you know, whatever I mean, to really do the. The analytics around, did that policy actually work out, and who did it benefit? And so on. Is a lot of work and and most people are not really going to do that,
 
</strong>Michael Hingson ** 40:10
so they should, but they won't. You're absolutely right. Yes, yes.
 
<strong>Sandeep Dayal ** 40:13
I mean, and I think they should do it, I would say at least they should do a mix of the two, right? They should. They have to understand, like, Hey, what's going on? What am I? How do I make some good decision around certain things? But often they may, they may pick on one or two things which align with, really, their system of beliefs, right? Which is why it's important for politicians. Find it very important to figure out what your beliefs are and try to align with them, because they know, if they can do that, then they will go with then you will go with that, because it's already in your belief system and so become very important in marketing, in politics, in our relationships with people, in sales, you know, these are Very important things that influence our lives. In very important ways, sure,
 
</strong>Michael Hingson ** 41:04
and I think that when take taking the politicians, as you said, they you want, you want to see that they've aligned with your beliefs. But I think the other aspect of that, which goes back to analysis, is, are they really aligning with your beliefs, or are they just saying it? And the problem is that we are seeing so much today where there are a lot of things being said and most people are just going strictly on emotion, and they're not analyzing, and that's doing a disservice to everyone. And it would really be great if people would do more real analysis of all of the politicians on both sides and look at what's really happened. I was just reading an article this morning about the economy, and the reality is that it said that the in fact, the most of the naysayers about the economy today come from one party and not the other, and that that's happened more often than not over the last many years. In terms of economy, the people who are going by the party, and that's real lovely. But is that reality? And the problem is, we don't take the time to really look at it,
 
<strong>Sandeep Dayal ** 42:12
yes, and, you know, and that is, it's just, and that's the reality of it. Michael, which is that people's lives are very complicated. There are a lot of things that they're doing, you know. And they have to go to work, they have to cook meals for their kids, they have to have more, you know. There's just so many things happen, yeah. So realistically speaking, people only give a fraction of their mind, of their brain capacity, to many of these decisions, and which is why, as brand marketers, we have to be very cognizant of the fact that people are going to make these decisions based on their own learnings, their own experiences. And therefore, you know, how do we make sure that we can get some preference from them by understanding what their experiences and what their belief systems are. Now, mind you, you have to do this with a sense of responsibility, because, you know, with with all of this learning about how people make their decisions, comes the opportunity to manipulate people you don't want, you know, for brands, you don't want your work to be around doing that. You want to be doing things in in a responsible way. Because, you know, because that is the right thing to do
 
</strong>Michael Hingson ** 43:32
right, and it's important to to do that, and to really take the time to do it right. And it is just kind of one of the issues that we face that a lot of people aren't going to take the time to really analyze or take the time to understand, I'm just too busy to do that. Yeah, yeah. And people take advantage of that and do spin things and try to just manipulate. And unfortunately, there's way too much that going on in so many things that we observe and see today, because they're taking advantage of the fact that people are so busy. Yes,
 
<strong>Sandeep Dayal ** 44:09
yes. And that's why, you know, when I in my book, I have a whole chapter, by the way, and in the book on ethics, you know, so it's, it's called branding with ethics, and it's, it is exactly about that point, which is with this knowledge and with this learning. Because, you know, when you read my book, you're, you know, we've talked about maybe two or three things out of the book in terms of how you can influence people, but in the book, there are 30 different things that you can learn. So because it's an it's an entire playbook for how you do this, well, right? But with that, but with that, comes that responsibility for every marketer to understand what is the right way to do that. Because, yeah, you might, you might get some bump in sales. You might, you know, make a nice little bonus one here. But ultimately, these things can. And, yeah, not the right things to do, you know, so you have to. So, in fact, in the book, and let me see if I can remember my own book, there are, you know, few things that I talk about. I talk about three principles that every, every branding campaign must pass through. So one is this whole idea of that we understand as the canonical principle, which is, you know, do unto others as you would they do want to use. So don't do a campaign which you wouldn't want someone doing to you or to your kids or something like that. Right? So that's one thing that that is, that is, that's a no no. Second thing that is a no no is that don't do anything, which is this actually comes from a philosopher by the name of Immanuel Kant, a very famous German philosopher, Immanuel Kant, who came out with something called a categorical imperative. And really what he talks about is that don't do anything, which if everyone started doing that, would be a social, you know, that would be a social detriment, right? That the detriment of the society don't do something that, which, if everybody else also did, would really lead to a deterioration of society. And so that's another principle that that is very important. And then the last one is, you know, the sun, the sunshine principle, which is, don't do anything, which, if people discovered that you had done it, that you would feel embarrassed about it, right? So you know things that you're willing to talk about, the do, things that if they appeared in the front pages of the New York Times, that this is what you did, that you wouldn't be embarrassed by it. You wouldn't, you would still be proud of what you had done so with those three things, I find that most market you know, most marketing dilemmas, most branding dilemmas, can, in fact, be be addressed. Yeah,
 
</strong>Michael Hingson ** 46:53
and that makes perfect sense by any standard a question that I'm been thinking about. You dealt with a lot of pharma companies and so on, and I would suspect that in dealing with a lot of pharmaceutical organizations and so on, you've interviewed a lot of people, probably a lot of people with disabilities and so on. How do you think that the work that you are doing and have done has really benefited or affected them?
 
<strong>Sandeep Dayal ** 47:20
Yes, I think that is, I think actually one of the things that I do a lot of work in the pharmaceutical sector, actually, and in the healthcare sector generally. But in the pharmaceutical sector, for one, and I actually love working in that space. It is, you know, as a marketer, it's, it's where you you really feel like you're actually making a big impact, to be honest. Because you know when, when the some pharmaceutical companies these days have come up with some fantastic drugs, which I've personally seen have made a phenomenal difference in in people's lives. You know, you can imagine, as a marketer, if you will, I have a choice of working for consumer product companies and tell them how to sell a box of cereals in a better way, or I can work with a pharmaceutical company and help them, you know, with get a get a drug to market, which is really going to have a transforming effect on a person's life, and so in my calculus, in my equation, that has weighed heavily, which is that when you work with these companies, with the healthcare companies, you're so close to truly appreciating people's people's lives and how those things can and can be, can be altered. So lot of times in the work that I've done, it's been, it's been very much about understanding how, how people that have certain disabilities or certain diseases in certain cases, how their lives are really being impacted, how that disease is robbing something away from them, but understanding it through their lens and seeing how you can actually come in with a conversation oftentimes, you know you Those are things that don't have anything to do with the drug that you're going to be marketing, but nonetheless, having that total understanding is essential to actually connecting with that person to begin with. You know, because remember that branding and marketing is a lot about communications, unless you can understand how you're going to relate to that person and how you are going to communicate with that person, you're actually not going to make process. You're not going to make progress, and you're not going to be able to get them in a place which is a better place for them. And so in that sense, it's very important. I'll give you an example. There was one time I was working with, with a company called AbbVie, which has one of the most successful drugs called humera, which is for people with rheumatoid arthritis, right? And in rheumatoid arthritis is it's kind of like a lifelong disease. And before this drug came out, people used to go through a lifetime of suffering, you know, in terms of joint pain, in terms of stiffness in their joints and so on. And it was just just a very, you know, difficult situation. There were no good no good solutions out there. However, when the when the drug came out, we were finding that even people that could benefit from this drug, you know, that they were not actually taking it, because they said, Hey, this is a newfangled drug. It's a biologic, gee, I've been taking, you know, pain pills, and it's kind of fine. I've spent the last 20 years in pain, and I've kind of managed IT and, and I'll be fine. I don't need to take some, you know, this new fangled, maybe experimental drug. It wasn't experimental, but nonetheless, nonetheless, that's how people can think about it. I don't want to experiment on right and, and it was kind of like, you know, we really had to understand that, that mindset, because we, you know, one time I talked to, I was doing a focus group, and I was talking to this woman. Her name was Lisa, and she was, you know, talking about her things. And I was telling her, Hey, Lisa. And this was when I was a young marketer, less, much less experienced and much less wiser than I am now. I was telling Lisa, hey, look, you know, this is a fantastic day. I don't understand why you're not taking it, because it's a fantastic drug. Your pain will go away, your stiffness will go away, and you're going to feel a lot better. You'll be able to go, go get a job. You'll you know this is, this is just going to change your life. You know what's, what's going on here? And she sort of stopped me, and she said, looked at me, and she said, Look, Sandeep, if you don't understand what I'm going through and what my life is all about. How are you going to help me? And that was kind of such a, you know, it was a moment that sort of stopped me, because at that moment, sort of it was kind of very perplexing to me. Because remember market, as a marketer, you came from that mindset that if I tell you what my product, how my product is different, and what it does, then you should obviously want it right? That was the mindset. That was the list branding mindset. But here, what I was being told by this person was that look, unless you unders, unless I have that connection with you, unless I understand, unless I feel, unless I can trust that you are a person that can relate to what I'm going through, and you understand my life, I'm not going to trust anything. Right? Which is fair, which is fair, so, which is but as a young marketer at that time, I didn't understand, sure, and I was, hey, well, you know, why does she care whether I understand her life or not? You know, I've got a drug that's going to change your life, you know, so, but that is that sort of got me on this journey of understanding, what is this consumer psychology? What is this? What is the what are these things that are going to help people change their behaviors? And then you get into all these things about wisdom, around beliefs, around values, around empathy, which are all the different ways in which you can design brands, which are going to be way more effective, which I then talk about in my book, and with all these different experiences that I have, and I, of course, I give lots of examples and stories because, remember, we said stories are important, so you need to be able to tell stories so that people can can can remember what you're saying better, but, yeah, that's so it's a book about brands, but it's a book about stories. Really, one
 
</strong>Michael Hingson ** 53:48
of the things that I find being blind, so if you will, that I find as a person with a disability is that we tend not to be included in the conversation. Yeah, people make so many assumptions about disabilities, and they start with the basic premise, well, disability means lack of ability. Well, it doesn't, but we, we don't get included in a lot of the conversations. And so the result is we have things like people who are diabetic and who let's let's use people who are blind and diabetic or have diabetes. The problem is that the way to deal with measuring insulin and really dealing with measuring blood glucose have been very primitive, and while there is newer technology that allows for more constant monitoring, just recently, the first version that has the potential to be accessible for people who happen to be blind has come on the market and has been approved, and that actually is using an app with a with. The constant monitor that transmits to the app, but, but the reality is, there's so many issues and so many types of things where we get left out because the pharmaceutical industry doesn't include it, or consider it a high enough priority, or it's too expensive, and again, a total lack of understanding or value of what we bring to the marketplace, and how do we deal with changing that?
 
<strong>Sandeep Dayal ** 55:28
Yes, I mean, that is such a great example that you're bringing, you know, bringing from your from your personal life. So thank you for sharing that. But I think you know in the example that I talked about, it was the same thing that was very apparent, which is, even when people are, you know, not necessarily, they don't necessarily have a disability, you know. So they're not blind, they're not you know, but they still get left out of conversations, yeah, right, because the people that are in a position of power, or the marketers, are just not listening to everything that listening to there are not sensitive, you know, they talk about being customer centric, but they really are not, and that is because they because, you know, and it's, and I'll give you an example, you know, outside of disabilities, I'll give you an example about how people get left out of conversations in many different ways. So there was a campaign that recently for and that was done by by Samsung, you know, again, a very rich company with the best marketers in the world. No shortage of resources and so on. And they were, they were, you know, marketing, their new watch, you know, like to compete with Apple Watch. Apple Watch, right? And they came out with this campaign in which they showed this woman that's running through, you know, decides at two in the morning to run through some streets, and she's running through these very sketchy streets, and she's in the in middle, the middle of the night, and so on. And she is, you know, there is another person that is kind of just playing with her, biking around her and so on. And it was kind of a very sketchy ad, which, which, which was put out there. And what happened was, when they put this ad out there, they thought it was super cool. The ad agency thought it was super cool because they're very cool graphics. But then again, the person that you're leaving out of that conversation is really the customer and consumer, right? Yeah, and they put out this ad, and women saw this ad, and they said, You've got to be kidding. And right around the time that this ad came out in Ireland, there was a woman who had, in fact, gone out running at night, and, you know, and then and she got, she got attacked, you know, and she got attacked and raped and this and that. So there was that whole story going and meanwhile they come out with this ad, which is almost depicting this kind of a situation, this woman in this and they're thinking it's pretty cool, because of the graphics that they've done, and so you have to be very sensitive to not just what you're saying, but what the other person is actually hearing, you know? And I'm saying hearing in a, in a, in a kind of medical right, which is you have to be able to see things from the from the eyes, from the ears, you know, from the perspective of the person that is actually getting this message. Otherwise, you are doing what you just said, which is you're leaving them out of the conversation. And I think that is what you just described so eloquently in your own experience, right?
 
</strong>Michael Hingson ** 58:47
And and it happens so often in so many different ways. We have been doing this about an hour, and I think we're going to have to stop so we don't get people too, too tired of us. But a couple of things, but a couple of things. Can we, can we continue this and do another episode in the future?
 
<strong>Sandeep Dayal ** 59:06
Oh, of course, yeah, you know, I'd be happy to talk to you, Michael, this is, I think we should do it easy for me, it just, it just kind of flows. So if you're getting what you need out of this, then I'm happy to to do this in Oh,
 
</strong>Michael Hingson ** 59:20
I think, we should. How can people reach out to you and so on, if they'd like to,
 
<strong>Sandeep Dayal ** 59:26
so that there are multiple ways that they can do that they can go to my blog website, which is simply my name, <a href="http://sandeepdayal.sandeepdayal.com" rel="nofollow">sandeepdayal.sandeepdayal.com</a>
 
</strong>Michael Hingson ** 59:35
Can you spell that, please? That
 
<strong>Sandeep Dayal ** 59:38
is S, A, N, D, E, P, D, A, Y A L, at, sir, at, sorry, no, I made them say <a href="http://Sandeepdayal.com.com" rel="nofollow">Sandeepdayal.com.com</a> that's what that is, yes, or they can go to my company website, <a href="http://cerenti.com" rel="nofollow">cerenti.com</a>, C, E R, E N T <a href="http://I.com" rel="nofollow">I.com</a> Com. And in both instances, there is a place where they can send messages. And I usually look at those messages personally and respond. I always respond,
 
</strong>Michael Hingson ** 1:00:12
well, cool. Well, I really appreciate you taking the time to come on. And I do want to do another episode, so we will schedule. We have to schedule a time and record it, because I know there are lots of other questions and things that we can delve into. So if you don't mind, I think we should do it.
 
<strong>Sandeep Dayal ** 1:00:28
Yeah, we'll do that. Let me just mention to you that I am going to be actually out of the country in February and March, coming back in the middle of April. Okay, either we can do it then, or if you wanted to do it earlier, I mean, I can, I'll be in India, but I can still, I've done lots of webinars from there, so it's not an issue, as long as we can work with the time difference. Well,
 
</strong>Michael Hingson ** 1:00:52
bottom line is, like we did with this one, we'll schedule it at whatever time is. Can we end for you? So I'll, I'll resend, I'll resend the link, and you just schedule it for when you want. So if you want. So if you want to do it when you get back, that's okay, whatever works for you.
 
<strong>Sandeep Dayal ** 1:01:06
Okay, yeah, no, I'd love to do it. Michael, so thank you. Thank you again for including me on your podcast.
 
</strong>Michael Hingson ** 1:01:12
Well, thank you, and I want to thank you all for listening. We really appreciate it. I hope that you'll give us a five star rating wherever you're listening to unstoppable mindset. We really value your ratings and we value your input. You'd like to reach out to me. You can do so by sending me an email at Michael M, I, C, H, A, E, L, H I at accessibe, A, C, C, E, S, S, I, B, <a href="http://E.com" rel="nofollow">E.com</a>, Michael at Access Michael h i@accessibe.com or go to our podcast page, www, dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>, and Michael Hingson and again, is M, I, C, H, A, E, L, H, I N, G, S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>, so please do that and send deep for you, as well as others. If you know of somebody else who we ought to have on as a guest on unstoppable mindset, really would appreciate you emailing me or letting me know we are always looking for more people to have on, although it is fun to talk to somebody more than once like we will do with Sandeep, well, thank you all for listening and again. Sandeep, I want to thank you one last time for being here as well.
 
**Sandeep Dayal ** 1:02:14
Thank you very much for having me. I enjoyed this.
 
1:02:22
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Brand Master and Marketing Expert with Sandeep Dayal</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3b2e4123-6d2f-4eea-9c18-05f81406c9b5.mp3?source=rss&amp;ext=asset.mp3" length="92798067" type="audio/mpeg" />
<itunes:episode>256</itunes:episode>
</item>
<item><title>Episode 255 – toppable Cerebral Palsy Survivor and Incredible Radio Personality with Daniel Spelman</title>
<guid isPermaLink="false">https://pinecast.com/guid/94b86067-5041-46c2-8693-e7745b0e6934</guid>
<pubDate>Tue, 06 Aug 2024 11:00:07 -0000</pubDate>

<itunes:duration>01:06:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/287d0397-170b-4327-b84a-0644418c4fa4/UM255-Daniel_Spelman-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Today we get to visit with Daniel Spelman of Liverpool UK. Daniel grew up experiencing the condition of cerebral palsy which greatly affected his mobility as a youth. It led to a major surgery for him when he was in his second year of what we call high school. Doctors told him it would take at least two years before he would be able to walk again. Daniel and his unstoppable attitude were walking after only eight months.
 
At the age of 15 he began volunteering at a community radio station. He ended up working at that station for ten years holding several jobs and eventually became the station manager and program director. During his tenure as manager the station received significant accolades including winning the North Radio Station of The Year 2021.
 
Daniel left the station in 2022 as he felt it was time to move on to something different. He held sales positions which now have led him and his brother to start their own company that launches in late January of 2024.
 
This conversation shows what is really like for someone to be unstoppable. We all can learn from Daniel Spelman and what he has to say.
 
<strong>About the Guest:</strong>
 
I was  born with the condition  cerebral palsy this led me struggling in school as kid socialising I also missed a lot of high school due needing surgery in this really indepth procedure that saw my ankle smashed and reset with mental plates and screws in bedded within my foot, my hamstring and calf had work done in this 5 plus hour surgery, I was told I it be be very unlikely I wouldn't be able to walk for the next year or half I recovered and was walking within 8 months returning to school for last term of that year.  However having missed a chunk of my time in education my grades were massively effected me. I knew I had to push forward be the hardest worker in any room I walked in learn and shadow from the best people I could. so when I finished school I few weeks later took my first steps into my career.
 
At just 15 years old I started volunteering at community radio station 99.8FM KCC Live learning not just presenting &amp; programming but advertising and marketing at a high level &amp; fast paced marketing techniques and dealing with sponsorship and advertising as years past, I was a part  of multiple award winning teams at KCC Live fast forward few years, I was asked and took the regins of one of the prime time shows (drive time) The Big Live Drive, I built such strong branding it became regular that past, current and future UK Chart Stars, and with myself becoming  well known nerd I positioned a partnership with my then drive show with multiple nationwide comic con conventions working on social media content for both the station and comic con as well as interviewing TV and movie stars from likes  DC, Marvel, Doctor Who universe and many Tv and movie producers.
 
 
 Whilst growing the show I was asked and took on the role of Station Manager following a brief spell as Station Coordinator following previous management structure breaking down, the station at the time struggling in multiple areas however my strategies took the station from struggling to tripling content output both on and off air within a few weeks. I was then tasked with guiding the station through and out the pandemic, training new staff in leading marketing strategies and after just over a year and half being  Station Manager I had guided KCC Live to wining Prolific North Radio Station Of The Year 2021. Those awards highlight those in marketing and media sectors putting the north on the map. I stepped down as Station Manager in 2022 after false promise and my contract not being honoured by the station director,, I represented myself in the tribunal and proved the unlawful decution of wages that was ruled in 2023.
 
 This situation took its toll on my mental health I spent the last year rebuilding myself I lost passion for radio and mentoring others I needed to how I was going to regain my confidence.
 
I did so moving into Sales Executive role working with and representing companies/partners such as BT/EE for few months I know embark on new journey setting up my own company alongside my brother at Luma Socials set to launch in January 2024.
 
<strong>Ways to connect with Daniel:</strong>
 
Instagram: <a href="https://www.instagram.com/producerdan95?igsh=ODA1NTc5OTg5Nw==" rel="nofollow">https://www.instagram.com/producerdan95?igsh=ODA1NTc5OTg5Nw==</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi there. Welcome to another episode of unstoppable mindset wherever you happen to be. I am your host, Mike Hingson. Today, we get to chat with Daniel Spelman. Daniel lives in Liverpool. I haven't heard that, that he tried out with the Beatles yet. But well, we can talk about that if he wants. Before my time for a little bit before your time. Well, there you go. But still, I know Daniel has lots of stories and lots of things to talk about. Gosh, starting out almost from birth, but we'll get to all of that. But Daniel, first of all, welcome to unstoppable mindset. Really glad you're here. And looking forward to the next hour.
 
<strong>Daniel Spelman ** 02:03
Michael, thank you for having me. I just just had to before we would start recording, it's uh, you know, hearing your story. And what you've been through and the challenges you face to be asked to be a guest on your podcast is an absolute honor, mate. Well,
 
</strong>Michael Hingson ** 02:16
I'm glad really to, to, to have you here. And I know you have a lot of a story to tell. So why don't we start by Why don't you tell us a little bit about kind of the early Daniel, growing up and all that that you want to talk about? Yeah.
 
<strong>Daniel Spelman ** 02:33
So growing up, we spoke briefly before when we were sort of arranging the podcast, and something I've never really touched on in my sort of career in radio broadcasting, his people sort of forget, they hear my voice, but they may not know what I made look like or what I go through. But I was born with the medical condition cerebral palsy. I never say disability or just it's not in my mindset. To say that I feel like it's a negative. I don't know why I just always have felt that way. But yeah, growing up was tough. You know, having a condition not many people sort of understood. And I feel like to this day, cerebral palsy is one of them. conditions that people don't fully understand what because people can have it in different spectrums. You know, one of my closest friends in radio has it a little bit more severe than me. But it's still one of the best broadcasters I've ever watched, grow and develop and one of the best human beings I know as well. And you know, I had a big surgery, just going into my teens. But before getting into that, like, I think just the social aspect. You know, cerebral palsy can be anything from just moderate thing. So like I had difficulties and shoelaces at a young age, tie in buttons and fiddly just wasn't for me. Socially, I wasn't that great. I was quite anxious. I was quite shy. Which is mad to think now. But yeah, I did really struggle and sort of childhood had to wear splints, something I've never really spoke on before, which wasn't a nice thing. You know, I was sort of bullied in in primary, what we call primary school in the UK, and it sort of thickened me up. I've always had a thick skin. And it's funny now that I'm saying people who picked on me back then now sliding into mediums because of the career I've somehow managed to sort of carve out for myself and the things I've achieved. But going into 2008 I had a major surgery. I still remember the doctor's name. And Dr. Sampath was in one of the probably the best hospitals in the UK for children called all the hay here in Liverpool as well. And, and I had to go on into that I had to do this thing called data analysis or basically I don't know if you've ever you're a big sci fi fan, Michael. Oh, yes. Yeah, so joke's on you, like, you might sort of watch something and you've got like probes on them to record or you know, do to make the movie sort of thing. And you'll see them in like weird suits, or you'll, you know, hear it and it's just one of them things. So I basically had to do that it looked like I was going for like an episode of Star Trek or something. So I had all these probes stuck on me, I had to walk up and down out of all these different movements just to see what was going on. And then that led to led to the surgery in 2008, where my hamstring was re lengthened, my calf muscle was redone. My ankle was shattered and put back together with metal plates and rods and all that stuff. It was really in depth surgery. And I was in surgery, I think for six to eight hours, a family member told me, I got told that I won't be able, I'd have to learn to walk again, obviously, but I won't be able to walk for you're looking at like two years. And so you know, I was in like year eight at this point, which is like, middle school, I guess in high school teams in America. I'm not too sure. But yeah, so it was like second year of high school, basically. So I missed the entirety of that, and sort of just had to somehow just sitting in one room for six, eight months, just the idea to do and that drove me insane. I managed to rehab in eight months. So from two years being told not to walk I was walking again in eight months, which was I still stay say to this day is probably my biggest achievement. I don't know how I did it. I was 1314. And then land to have the mindset of knowing how to walk again. And I don't even know how I would do it if I had to have that surgery over again. But yeah, that was sort of early childhood going into teens.
 
</strong>Michael Hingson ** 06:56
Now. Was the surgery, essentially the result of the cerebral palsy? Is that really kind of the underlying thing that caused the need to do it and why your ankle needed to do to be LinkedIn and so on.
 
<strong>Daniel Spelman ** 07:11
Yeah, so went that it had to be it was becoming uncomfortable. So basically what cerebral palsy is, for those who don't know is it's basically the spasticity around your joints constantly tighten. So this Adrianna post, there be a long term fix for me. And I'm not saying it is, but I've went on from that Airdrie in 2008. I always say that is the turning point in my life really, there was 210 points, one we'll get onto in a little bit. In 2011, the other one was 2008 gone through that. And the was the it was a result of the CP but it was to not check like it was just to give me a better quality of life. It went to say it was going to be life altering which it turned out it was both me luxury supposed to be getting done. But the wet market, like I'm more predominant on the left side than just the left leg. So my right side is quite strong. As I said, I had a mild through either bleed on the brain whenever when I was born. That's where my CP came from. And I call TP for sure. Because a
 
</strong>Michael Hingson ** 08:22
lot of people know that.
 
<strong>Daniel Spelman ** 08:25
Yeah. So yeah, so the surgery was a result of that. So like just the it was more the rehab. So you'd see different elements. I went through hydrotherapy. So it was a lot of getting into hot water and movements. And that was the TV side of it. I always remember I hated swimming anyway. And so when I was like, we're gonna do hydrotherapy. And I thought, oh, that sounds lovely. That sounds like I'm gonna be on a beach. No, no, it was a lot of hard work, a lot of hard work and a really hot swimming pool. But, you know, came through it. It was definitely a life changing experience in mentality, as well as physical for me.
 
</strong>Michael Hingson ** 09:02
How did your parents cope with all of this?
 
<strong>Daniel Spelman ** 09:04
So my parents were separated when I was growing up, so I only live with my mom and my mom. And I've never said this to her because I'm quite, you know, I'm not I'm not a soft Thiebaud she was definitely a rock. My soul was my brother and my sister. It must have been hard on them to see me go through that but and obviously they must have got some stick in school. I don't know a dad. I don't know what they experienced. But my mum always has been this sort of super caring person. My dad also visited me it's not like I don't know who he is. But yeah, and like it was it definitely did take its toll and I think more on the mum than anyone else. Because obviously it was bad written in the living room for those eight months. And they get school visits from, you know, my classmates and it was me when we talked me into school because she just saw me being fed up at home. So I ended up going into school in a wheelchair towards the end of that second. Second year in high school, I got back to the start of the third. And then the wants to take the metal rods out. And I was like, you can wait a little bit because I'm not sitting in any more beds or hospital beds. I've only just started walking again. No, we crack jokes. I think with my family, it's a lot of humor. So my brother because he knew I had them at play, and we fought or we said he'll get a big magnet to it and see what happens. And but yeah, it was just a little bit of humor, I think he's just sort of deal with them things. In the moments, I'm sure you've had their moments as well, with your condition where people wouldn't sort of understand fully, you sort of just get these handles and you've sort of got to jump over them, or it's sort of sink or swim, there's probably the best way to put it.
 
</strong>Michael Hingson ** 10:50
Right? Well, then that's the choice that you get to make. Yeah, and you talked about disability and the you don't like to say that what you had was a disability, I appreciate that. I'm actually in the process of writing an article that probably I'll finish this weekend, and the title of it is disability a new definition. And what I'm basically saying is, in the article, disability does not mean a lack of ability. And that the reality is that everyone has some sort of disability. And I could make that case very strongly. And the idea is that basically, disability is a characteristic we all have, and it manifests itself in different ways. Yeah,
 
<strong>Daniel Spelman ** 11:35
I always remember, I don't my work experience, we do this thing in the UK, I don't know if you do it in America, or where where you are. Like basically, you'd go into towards the end of high school, you'd go into a place of work for two weeks, and you would experience what it's like just doing an everyday job. So I don't know what you call it a canteen, like a canteen, lady. But that's what I did, basically, when a company lady was just serving food. But in that process I met it was a mom school, my mom was a TA and she supported kids with autism. People who couldn't physically speak data use sign language or packs, like these little sign sort of box things. And it was very interesting to be for. And this was a lot in a different class to be on. But I just thought it took a liking. We sort of just bonded. And he had a condition, I can't remember where it was called. But basically his life expectancy wasn't that high, like you're looking at mid 30s tops. But he understood and probably lived more like life wise, like you just enjoy life, the little things. So so much. And I just to this point, I was like no matter, you know, some people live more in 30 than some people do an 80 Yeah. And that's something that just sort of stuck with me. And then they're all sort of motto is like a read somewhere in a book, you can, you know, just decide what you want to be and go be it I can't remember where I saw that. But that's sort of a motto that stuck in my head. I didn't know what I wanted to do. Because obviously I had all these surgeries, I had all these obstacles to overcome. I didn't really do well in a classroom. And at all in that sort of environment. It just wasn't for me, I was always fidgeting. And I sort of just was like, I want to be doing something I don't want to be sat here doing, you know, math, which was quite handy to refer. But you know, you think like that when you're young. And then when you leave you go, I should have took advantage of being in that room and laying off these people who've got degrees and stuff. And so yeah, I was sort of in that sort of back end of high school just my mind wasn't in it. I was just like wanting to be elsewhere and actually wants to be a cook. My granddad was a massive influence on me. He still is to this day. And even through the battles he's having currently with his health, I still want the one looking after all of us. And so yeah, I want to sort of be a chef like him, but then realized that just didn't have the patience when it comes to cooking at all. Or they'll eat the food while they're making it. And so I remember, I've always been intrigued by music we brother BJ, I play guitar. My dad was a massive Barbies fan. So you know music. I was a massive Beatles fan growing up not like it's popular now for young people like old music. It wasn't then I was playing Beatles riffs on electric guitar at the age of 1415. Don't get chance to play the guitar as much as I would now like to now. But yeah, absolutely loved Beatles loved different genres of music. My mom was a big rock fan. And she also like a lot of parts of it was always different. Something was being played, there was always some musical elements in the house, or the radio was on. And I just got intrigued by radio, like, how does this work? I've always I always had that sort of inkling. So in 2011 I was volunteering anyway. Because I just felt like because I left school with not much in education wise, like qualifications, anything like that. I was like, How can I make up for that? Right? Okay, I can I can outwork everyone in the room, that's always been just my mentality, it doesn't matter if I've got a condition. I'll outwork any person in any room. They like you can be the fit. I'm the first one in the last to leave. And, and that's the mentality of taken to everything to do. And so I started just volunteering in charity shops, furniture shops, like, you name it, I locally I was involved in in it, if it was putting on events for charities, if it was just collecting money for charities. I did that. And then I remember going into college to enroll on a on a media course. And they came across a community college, radio station, and red community radio station based within the college I was going to, and I was speaking to a lot called Dave North who's now a presenter on BBC Merseyside. Now who's phenomenal still, I would later become a mentor, I would later go on to, you know, work alongside him at the radio station. And, you know, go on to take one of the shows, he sort of made iconic at that station. And so yeah, signed up at 15. And just got this radio book, I was a massive nerd, I would just became a sponge listening to all these amazing people who have gone on to have commercial success in the radio industry in the UK, I could name so many people off the top of my head. You know, Rob Tobin, who's Kiss FM is one of the biggest stations in the UK. He's now producing the breakfast show there, which is like Emmys, and there's so many people. And it's not even the people who made it in the industry. It's all the people who are just really good mentors in how to be a good person. And so yeah, I learned a lot at that station. KCC lives I was there from 2011 That's when I started there.
 
</strong>Michael Hingson ** 17:24
And how long were you there?
 
<strong>Daniel Spelman ** 17:25
All the way up till 2022. So how's 10 years? Yeah, 1010 plus years?
 
</strong>Michael Hingson ** 17:34
Yeah. So right, so radio, you definitely got the radio bug. And yeah, you decided to kind of make that up a career to work at.
 
<strong>Daniel Spelman ** 17:45
I realized I was really good at chat and nonsense very quickly. And, and I was naturally just funny without thinking. I'm funny. And but I went right off the bat. Like, I had amazing teachers how Evans you know, he was a massive mentor in sort of the management stage. And he saw something in me when I started presenting the Dr. Show, but Chrissy, Chrissy, well, it's now she's another like, Hi open in BBC and sort of management and journalism and stuff and she sort of a call me radio mom, she'll hate me here heard me say that to her. But like, she just was she was a really good mentor, you could just have a cup of tea with her and talk about anything that's going on, sort of person, because that's what the community radio station is, I don't know if it's the layout in, in America, but over here, you know, several different types of radio stations. So that was a community station. So you will have some paid staff, you will have some, I must have called a volunteer base within it. And so it was like 5060 volunteers at any given time, rarely, in different roles. I sort of done a lot of shows. I did take a breather in 2015. And sort of, you know, I was going into mid 20s. Then I just finished me sort of media sort of course. And I was just I took a little bit of a breather from doing radio shows and still sort of popped into the station still kept my head in there. I was always doing management stuff behind the scenes as well. So I'll just present now I was learning programming how to put shows together islands like the production of a show what goes into you know, making entire product and and all these other elements. And so when I sort of left and got that breathe and came back I remember crazy turnarounds me I came back, and I was just covering a mid morning show 10 to one. We call it mid morning over here and for a couple of weeks and then the Dan drive presenter. The show was called the big loud job never changed his name in the time period. A Dutch Shell run from the beginning of the station. So it broadcasted to the whole of noseley, which is one of the biggest borders, a Liverpool and, and it had the challenges financially because of you know, it was a community radio station and a lot of people's connotations with radio were very commercial or the BBC or it's not like that a lot of its funding. It's a lot of its community projects. So we are doing a lot of that events as well. I Lance, and there was just a broad practice mock up effort. ATAR was talking about it. But yeah, when I came back in 2015, after a little bit of a breather, so 2015 back end of 2015 going into 2016. Chris, he asked me to save on the den, sort of Dr. Shawn going into 2012 2017 No, so 20 2017 And it's like we're not there yet. So that was a massive honor, because that's the show Dave North who I was like, when I speak about radio, the one I think about doing radio, his ideas when it comes to radio games, or features you'd hear on the radio, I've never met someone as brilliant as him, he'll just come up with so many amazing games, stuff like that, and nothing in radios original, but you've got to put your own spin on it. And you've got to be okay with it. So once thought of an idea, but how can you make it different? How can you make it your own. And a good example of that is like a carpool karaoke was a big thing in America, it was I don't know thing called dry town karaoke, where I would just phone someone, and they would have to finish a karaoke song.
 
</strong>Michael Hingson ** 21:30
For this, what time of day was the show on.
 
<strong>Daniel Spelman ** 21:34
So it was three till 6pm. That was to Thursday, but when I took over, it was Monday to Friday. So I actually co host that with a friend of mine all the way down. And he was just someone who taught me tacky, say this stuff when I ended up taking over the radio station. A few more years. So I co hosted with him. So I started originally there on a Monday, Tuesday, he then Wednesday, Thursday, and we're just sort of shared the Friday slot. And then when Chris he left to go, BBC, and she made me the main sort of dry presenter, and I would then go on to do that show Monday to Thursday, sometimes Friday for the for the first year. And for five years, six years, which was, well, I didn't think of it at the time. But by the time I left in 2022, you know, someone said, people have started uni and finished uni. And I've gone into the careers while you've done this show. And I was like, I've never really thought about it like that. And so it was a weird show to leave. For me, it was somewhere I think I felt sort of comfortable in that time slot, I grew as a person, and I sort of grew up as well from a sort of a teenager, young adult into, you know, doing adult things, and, you know, actually, you know, adult challenges and stuff and day to day life have done this. You know, it was just like the topics but it was so different. When from when I started that show, they were so silly to like that I won't go I'm not gonna say they were serious. But you know, they were more mature, sort of funny, you know, stuff. So as a presenter, I sort of found my groove in in doing that show. nuts when I was poor, sort of put in the position, the station at the time went through a management change as a secretary as he left, who was then the station manager, and one of my best friends who I was close to at the at the station, Mark took over. And it was just a lot of different elements. And for some reason, it just didn't work out. And I sort of without realizing it took up the mantle and running the station. And I think a lot of people just look to me, because I was a part of that management setup with with so many of the people marshals and other person. And we were crazy that I was always around those people in the early years. And so I started doing things what they would do, but they put my own little twist on it. So you know, my my music tastes and the way I see things, there's going to be different to what, you know, Johnny down the street is gonna think but you know, we could find some common ground. And obviously, you've got to move with the time. So I was very aware of that. And then when I was offered the position and station manager and going into it was like back in the 2019 2020 I was running the station as a coordinator for the 2019 and so I became the station manager 2020 Officially. And from that point it was it was struggling financially. And I was talking to someone who's like involved with the station. You don't show but he wants to sort of come on board and help sort of financially and support it. So I just put them into contact with a board of directors who's sort of been the front of the station while I saw a lens how to You sort of get to grips with managing a radio station. I was only at this point 2324, which is crazy to think even a small radio station, but it's so you know, 1000s of people. And that's a lot of pressure. Like that's, that's not many people do that. I think back now, and not many, not, not many people, it's a very sort of big step. And it was how we were mentioned earlier who saw you saw something in me when I was doing that sort of drive show. And he started becoming the mentor, he was working in commercial radio. And at the time, and I remember, we saw I'd never really spoke with him, he was the founder at the station as well. And with a guy called Chancellor George Sweeney, the station still exists to this day, definitely one supporter, you know, I think it's definitely needed in the area. It's from I'm from that area. So like, it's 1% needed. And but yeah, when he came to me, and we sort of broke with a sort of a friendship and mentorship, because I went off to them one day and went, can you just tell me how I can improve as presented, be as harsh as you want, because I need darted, something's not working. And I can get to another level presenting, but I need to want to be harsh, not harsh on purpose, but like, you know, critique me the best you can, because I'm only going to develop through through through there. And he didn't even hold back, which I totally respect. And I, you know, I saw the benefits of myself when I talk in everything he said. And then later down the line, when it became station manager, he was a massive part of me being mentally sort of coping with that. And so yeah, that was a big challenge. So literally, I was announced as station director, Air Station Manager in December 2019. And obviously, that was going into, you know, I think called the global pandemic, which we all didn't see, come on. So like, the first thing I had to do is, was stare at a radio station through that.
 
</strong>Michael Hingson ** 27:16
Officially, yeah. And so you, you, you took on this responsibility, were you still doing a show? Or were you just manager full time and not doing a show anymore than
 
<strong>Daniel Spelman ** 27:28
now? I'm still doing a show. I was doing a show five days a week.
 
</strong>Michael Hingson ** 27:32
Dr. Show? Yeah,
 
<strong>Daniel Spelman ** 27:34
I felt like, I want to be in the transfusion trenches with the volunteers. And, and I would, I wasn't being paid for that time I was doing the radio show. I am. Like, it was something I had a passion for. It's something I wouldn't tip on. So I was doing in that time period, we're talking about when, when I was becoming station managers during the show, and still continue with the show, obviously, when station manager was was, you know, in a position of technically paid stuff, and, and basically, I would just be making, because I just felt like, well, you know, I'll do the show, but I'll also be doing planning meetings with people, right, going in and out, I'll be recording odd links and then jumping into the Zoom or I'll be on the phone to Samangan right? This what we're gonna do this what we're gonna plan and, and sort of my methodology was just the biggest thing because I came into that station as in a managerial role when it was sort of on its knees financially and creativity creatively.
 
</strong>Michael Hingson ** 28:37
Why was why was that the case? Why was it having financial problems? It sounds like your show at least was very successful. Why were their financial problems community
 
<strong>Daniel Spelman ** 28:46
radio, so like, as I said before, a lot of people's connotations with radio, especially in the UK are very commercial or BBC so these distinctions don't really make money like you will think like shifted the code or a lot of it through funding projects and the kindness of people to you know go I see the value in this if you think of it like the local sorry about the local boxing gym or something like that. It's the exact same thing what what we were doing with just radio Atlanta like punching each other in the face. But essentially that it's the exact same thing it's the exact same principle it's just copy and paste. So it was just that management. Like between myself and Chrissy mark just sort of broke broke down for I don't know the reasons I still talk to Mark to this day have a huge amount of respect for him as he does me not many people knows what it's like to sit in that seat as a as the manager on a radio station. And I saw just fell into it. I say this to people I went the probably the pair factories. I was just the right plate person at the right time you picked have a couple of meetings you people pointed out or just let look that for leadership and I don't know why. And so that's when I sort of realized at 24, I was a leader and had to, you know, those people 10 years, 15 years older than me who had 1010 years experience on me. But I remember, two volunteers in particular, and I'm really good friends with them. And the ones just been on me shoulder to shoulder the other. And so I don't mind name dropping them right now. But like, his name's Johnny be great DJ, and Matt, your music re volunteer, you should also just be not long become a dad. So congratulations, Marty, if you're watching this. And I remember when I was announced the show manager, my biggest worry was how do I get the people who I've known for years on board behind this decision that the board of directors have made, and both of them called me back to back within an hour of each other. Just saying you've got this support? Yeah. 100%. So like, soon as I knew I had them on board, I brought some old cases, you'll have Oh, geez, we used to call them and back. And they they they got involved and I was Dad sort of touch me emotionally just people that I looked up to when I was 1516. Landing off them came back just to do a show or just be involved in the station or just support like the new people at the station. And so it was a big team effort. And the first year when I was coordinator, we all just donated money to keep the station going. That is a true story. Him all the presenters myself, I was working in another job. But yeah, like that's what we did. We just chipped in chipped in money. And then like, going into 2020, obviously, we had a new director come in. So Howell stepped away after 17 years. And which even though we were still always on the phone to me, or I knew the call, if I needed them, I could call them that was a big like I was then like, Okay, this is this is sort of, I'm rarely staring the ship now. And yeah, we had a new station director. And and that was something that was a big challenge. But first of all had to get through COVID. So being 24, knowing how to no one dealt with a global pandemic. So stay there through that somehow, we actually traveled contents in that time. So we went from struggling, so we are still struggling financially, but we are, you know, with the new director, he sort of had connections with funding streams. So he sort of took care of that side of things, I just my job was just to worry about the programming. So I was doing that got through co COVID. Somehow I was doing like the safety checks for COVID. So I was I was the guy who would still go in even when the disability was still going, well, condition, I said the disability were and, and I went in and I sort of checked in on the station. But I also have an open door policy. So I can continue that through call without having meetings with everyone, every day, I'd have a four 4pm check in or 5pm Check in time where we'll just have a zoom. And we could talk and sort of chatter everyone. And if anyone had any inclination, or they wanted to change something about the station, I was totally open to that. Because you need to be you need, you know, you're only as good as your weakest part of the team. And no one was weak, we all helped each other. We all like my my things always been like, Oh, I'm doing really well. I'm going to pick my friend up and we're going to you know, we're going to climb this mountain together, come on over, there's a bigger hill that's come on, let's go together. You know, if you want to go fast, you go alone, if you want to go long you go together. And it's one of them like if it works. You built a team. Yeah. And we we managed to turn it round, strong, quite strong financially, to the point where we had I had paid staff around me as well. So I had an amazing marketing guy I got to pick him come in and he changed the atmosphere to another level. So I went from being non creative sort of creatively stifled when I took over to everyone laughing taking the mick but in a good way. And we're all like every Could everyone could just give freedom of expression, which was the whole point of the station. It was there for young people to sort of develop and learn about themselves like I did. And it's all it's all about, you know, young people finding the voice as well. So you make that front and center and you say to people like you make a mistake, I'm not going to tell you off, you only learn from your mistakes. I encourage mistakes like people go, Oh, I messed up. I started on that I was like, and that means you don't sound like Siri or Alexa or all these other, you know devices. That just proves to the listener. You're human. It's okay. And so it was just little things like that and people felt comfortable. And then we brought in I'm Meg shore, who's a phenomenal singer, by the way, local artists, where I am in Liverpool, she actually went to a Paul McCartney school, by the way, talking about the Beatles. And so she came in on a Kickstarter scheme. And within months, this is just 18 months old from me taking over we own radio station of the year, which is the award just behind me for those, I've just realized it's on the shelf just right there. So I've got a copy of that one. There's one in the case slave headquarters still, but yeah, they got kindly given one as well. And so that's quite nice to sort of have have one to keep. And so yeah, that was probably a highlight as well. Sadly, my team at the time got COVID. And I didn't, so I was the only one at the awards. bought, like, we were up against major, you know, BBC bite sized programs. And although radio entities, and I just we were just glad to be invited to go to the awards. And so in 2021, to win that I was just sat there, it took me a little second when you said the station and was like, oh, yeah, that's me. And so yeah, that was a really nice moment to you know, pick up an award. In such an incredible venue is Old Trafford cricket ground. So yeah, which is quite historic as well.
 
</strong>Michael Hingson ** 36:23
So as you are working at the radio station, and all the work that, then an activity that you had, was kind of the remnants or all of the issues regarding CPE, much of an effect, or were you able to just not pay attention to that anymore, because the surgery and everything that happened, made you to the point where it wasn't really an issue for you,
 
<strong>Daniel Spelman ** 36:50
I think there's a lot of you sat down quite a lot. So it's sort of what you just said, like, it was very much sort of out my mind, because I was so proactive and so busy. And, and I was also building bridges through this, this program with working with special schools who deal with young people with sort of challenging lives themselves, and who have either, you know, different conditions, maybe it is Cp, maybe it's autism, I sort of built a bridge for them to come in and be a part of some projects and, and hear them get on the radio a little bit through a feature. And that was really cool. Because it then opened their eyes that oh, we can do this done used to come to the school, or Dan has something similar to what I have boy, he's, you know, interviewed a lot of famous people, which I was lucky to do before it became station manager. So I'm happier experience doing that sort of stuff like interviewing char stars and film stars, and working up and down the country, which dimension on, you know, ComiCon conventions, and sort of, you know, I got to get this high list of contacts who still keep in touch with me to this day. So I'm very fortunate with that, you know, I've got to interview my favorite band who are American, against the current, like, became friends with them. Like, to the point where, you know, they would invite me to shows even ever where I'm going to interview them, we'll just hang which was really cool. I would end up interviewing them because I'm all about content, as you already know, Michael, never waste a moment, right. But yeah, like, it was just all systems go. And, and there was also someone else at the station with a similar condition to me, with the same condition but a little bit more severe to what I had and just seeing him he was like a right hand man in the early years, you just develop his name is broad. He's an absolutely phenomenal person, and his radio knowledge. Second to none, and he's very open about me and him, you still have open conversations about CPE. So it was not like, I totally forgot about it. It was something that you know, I think it motivated me more to be like, Yeah, I can do this. Like just because, you know, I walk with a little bit of a limp doesn't don't count me out. I'll outwork anyone in the room and, and approve that, like, I was doing well, five, six meetings. In a day, I was doing a drive show. I was still doing the interview. So I'll still add it and do that. And then I was obviously creating shows with other presenters. I was doing the community events. I was, you know, a radio practitioner. Sorry, that's my cat, Hendrix making an appearance there. I was also the company we merged with at this point. And I run a radio course for them. So while I didn't run it, I was the practitioner of it. So I would teach some young people into sort of level one radio course or while I was running this radio station, and we Should I look back now? And I don't know how I know, you've just asked me how I did it. I don't know. And that's the total honest to God truth. Like, I don't know how I did it. It was a lot of fun. And I wouldn't change anything really apart from well,
 
</strong>Michael Hingson ** 40:16
you, you basically made a decision to move forward with your life and if you will be unstoppable, but you made the decision to, to move forward. You knew how to do it. And and you did. And as you said, it was mostly out of mind, as you pointed out, a lot of it was sitting down. It's not like you were out on a construction job or anything like that working at the radio station. I don't know how many rooms that were in the, in the facility, but certainly not a lot. But there were a few but still, you were mostly not in a situation where an incredible amount of mobility was required. And you here it certainly had the mobility to do what you needed to do.
 
<strong>Daniel Spelman ** 41:00
Yeah. Not only that, though, it's sort of, you know, even celebrities I've interviewed asked me a little bit about like, how, how can you Olympia Okay, think of like fell over or something, I would talk to him about it. And they just, they were just amazed by what I was doing. And when, like, I'll tag friends along with me. So like, if I was doing an event, and it was for the station, I had to best meet you, it had nothing really to do with the station, but would help me gain content. Just as I said before, I'm one of them people live, I'm going to the next mountains up, I'm going to pick you up with me, you know, we're going to go together strongest, that's always been a mentality for me. And so they were amazing. Kevin, my two sort of my two best mates who sort of helped definitely through sort of when things got a little bit more darker in the following months. But yeah, Kev would actually come on board with the station. And they did show we are massive nerds. And I was sort of struggling when I was station manager and just sort of more so after COVID, to be honest, it became a lot of people. It became a little bit more difficult to sort of manage, when you know, not everyone wants to be in the office. But some of those are very split where it was just that was the probably the biggest challenge when people were there a bit hesitant with COVID. And which was understandable and we kept that people want to work remotely can people want us to come in the code, but it was a very, that was probably the biggest sort of challenge. And managing that because obviously people are too in like multiple places. And you've got to be in multiple places. But yeah, that was that was a massive challenge that did then step away from the during the show in 2022. And just had to in my last couple of months at the station just had to I just felt it was the right time. I felt like it was the right time a year prior. But the station director asked me to stay on board then we I sort of said, like I need to sort of step away from from this just often focus on the backside of the sort of the station, I want to sort of delve myself, the more I was in the role, the more I just wanted to be in behind the scenes, I didn't really want to be the guy in front of the mic anymore. I felt my time had passed. And it's the same with sort of managerial things I knew, you know, I'm not going to be there forever. It was it. I'm there for a good time, not a long time. I said that in the first meeting, I'm there for a good time, not a long time. Because any managerial sort of role and comes with a shelf life and you've got all that you need to know when's the right time for you to step away. And then towards the end for me it was probably the difficult because it was a it was a passion project to this day, I loved the station and I loved everyone who's and I still love the people who were there now and what the station stands for it was just for me, I showed on the voted loyalty to the station and towards the end the last year or so that loyalty went shown back to me. And it did end quite sour but you've got to move on. I ended up going into sales, which was definitely a different extreme. And they have a very brief run brief run in as a sales exec what I absolutely loved the business, the business side of it and working with these companies, because I was sort of back at square one to a point of I don't want to do radio I want to take a little bit of a break from it but I like the whole go into meetings representing businesses marketing talk a niche for as well and do an SEO work as well. That's something that intrigued me and I wanted to know that were so I was doing a lot of business, the business and we'd like sort of broad bands and some of the biggest names in the in the UK when it comes to that sort of stuff. So I was it's not like I was working for a small company I was wearing For a major firm who had major clients, and so it was definitely interesting for the brief since I was doing that. And but that's where I think it was the sort of the, that's my cat saying, Hello, everyone. So you
 
</strong>Michael Hingson ** 45:15
said your cat's name is Hendrix. Is that relation to Jimmy? Yet? It is so Okay.
 
<strong>Daniel Spelman ** 45:21
Since as I told you everything is musical with me, so yeah, he's a very talkative cat for sure. And so is mine.
 
45:29
Yeah,
 
</strong>Michael Hingson ** 45:30
I think I think I did is the only thing I did like, close the door. So she can't come in because otherwise we would be very disrupted.
 
<strong>Daniel Spelman ** 45:37
Yeah. To him. He's probably wondering why I'm still like, awake.
 
</strong>Michael Hingson ** 45:42
Why are you still trying to go to sleep there buster?
 
<strong>Daniel Spelman ** 45:47
Basically getting told off? Yeah. Where was we? So yeah, I was doing sales. And that's where, when we were talking about before, that's where, because I was down constantly on the goal. That's where my disability came in. So I stepped away from that role. It was a you know, I love the title of a sales executive, but I stepped away for for that just because of my condition. That's where it did. I think mentally with everything I've went through towards the back end of my last position into the sales one sort of took its toll. So I then stepped away from sort of that, and went through a few different avenues, done a lot of marketing. And, you know, doing some, some other projects got back into radio. So the radio boy came back, which was nice. It went on for that long. But then setting up my own company currently, where my brother is one of the projects I'm currently working on, which is marketing and social media management, something, I've got a passion for something I've won awards in doing as well and privately, so like, that's something my brother said it was my brother's ID, and I'm not gonna take credit for it. Like he approached me and was like, you've got all these contacts, you've got this wealth of experience, I want something different. And so at the moment, but you know, it's taken a little bit longer to set up the plan that what we're looking at launching later this month. So we've got a few clients, and we've been sorting. So sorting that out of it out, obviously, we both have awesome day jobs, and which I'm sort of going into a new career now, as well as well, still doing radio and doing this. So I've got three things on the go, and which I'm enjoying being busy again, but it's also a manageable schedule. And when I was station manager, I think I look back at that now. And I think I was definitely being so young benefited, because I don't think they I was managing it at a pace that was not like obtainable, basically wouldn't, I couldn't keep going at that pace, all the time, you have to learn to slow down. So I still manage certain things as well, I've been a part of charities in Liverpool, and I've managed projects since and that's something and I'm now a mentor to a few people. So like Warhol was to me, I'm now that a few other people I mentioned they're unable for their, for their limited companies. And they're cits they come to me and I chat with them. And, and I try and advise them and stuff and what I would do or you know, just you know, if they want to throw a text at two in the morning, go, Hey, I've got this mad idea. And I know why straightaway, but I totally get it because I was there. Not that long ago where you do you have those crazy project ideas where you go, I want to do this and it's at 2am. So you've got to write it down, or you've got to tag someone to be like, or you're gonna lose it lose the trail of thought. And but yeah, that was that's pretty much my journey in the last about 18 months.
 
</strong>Michael Hingson ** 48:52
So what do you do in radio today?
 
<strong>Daniel Spelman ** 48:55
So I am presenting a breakfast show on CANDU FM, so I was on out 7am This morning. Okay. So that's fun. I enjoy them. And that I do that one day a week. I been sort of hosting multiple shows up and down the UK. I don't promote all of them. Because I'm COVID on a lot of stations. I've actually I think I can I can animate it to a point. I can't say what that's okay. Just recorded for an audiobook, and which was really cool. That when
 
</strong>Michael Hingson ** 49:27
will it be published?
 
<strong>Daniel Spelman ** 49:28
Not too sure. Yeah. Just it was the rough draft I've just recorded a few days ago. My family don't even know that that close is
 
</strong>Michael Hingson ** 49:36
the is it? Is it a book you wrote? No, no, no, it's okay.
 
<strong>Daniel Spelman ** 49:39
I just got asked to voice it. And it's a well known person. So I was very intrigued by that. So yeah, I've sort of enjoyed doing that. And I've continued sort of working with some of my sort of biggest contacts sort of made up and down the UK. So I'm planning on doing a little bit more with The color cones and, and the football clubs and stuff. I love soccer as using football. So yeah, I plan on doing that. And yeah, the other radio show though, is houseparty radio, which is for enough one of the lads from KCC. Life, his station, he's opened his own station. So I give some time to that. And I'm also currently talking about redoing a Dr. Show with one or two stations, it's just knowing where I'm gonna land and what's the benefit. But yeah, they went to Dr. Show is Back in sort of niggling at me, I want to do do a daily show again. So I am talking to a couple of stations as well about doing that sort of full time with them and being exclusive, but not fully exclusive to them. Because obviously, I'm not going to leave the other stations just yet. But I'm sort of, you know, getting to sort of, after being 10 years at one station, I feel like I'm in that zone right now I'm enjoying or dipping in and out of all the stations here. And all the stations operate completely different. And it's, it's very interesting. And obviously, I still have big ties with people in Liverpool and talking and being someone that, you know, I do talks as well, I've been into schools. So I went into my old school about a year ago, and want to talk to the kids there, which was, which was interesting. And, and then obviously, you know, I've got interviews and stuff that I've just recorded with some well known cosplayers and, and I've asked, being asked to do a few more podcasts like this, not like this, but like culture, live media, sort of,
 
</strong>Michael Hingson ** 51:45
you know, having done radio, and not to the level that you did, but I was in radio, in college, and so on, and a little bit of professional radio, now doing a podcast and I've been doing this since August of 2021. The the advantage of a podcast, I suppose if you, you could say it's a lazy attitude, but you don't have some of the limitation that you have in radio. So the podcast is whatever length you choose it to be. You can choose whether you want to have sponsors and commercials and all that. But podcasting is very much from the general operation of it a lot like radio, other than some of the things that are not as restrictive, like you have to end at exactly a particular time. So something else you might think about, and podcasting can be a very interesting and very visible medium to, to be able to, to be out there for the world to see and hear.
 
<strong>Daniel Spelman ** 52:44
Yeah, it's something I've been approached about as well. And I've been lucky that I've got these commercial contacts have made over the last 10 years have reached out to me but it's also it's a mentally I'm ready to jump back into that sort of cycle of cars that that industry people don't learn and preparation. Yeah, it's media music that that whole industry is it's such fast paced, so you can get away with it, even though it's for a few years do some different things, you know, I think I'm still only you know, 20 Yeah, I've got 10 years at one company of sockets, from, you know, being broke, to award winning, and, you know, went from not being able to walk to, you know, walk in and, and, you know, be an ambassador for you know, sticking stuff with to try to be I'm not, you know, doing as much as I would like with that charity, which is a charity that raises awareness for CPE. And so I want to give them a mention here, I'm actually be an ambassador for them. And, and they do phenomenal work. And I'm going to try and planning a visit and go and see see some of the little ones who they sort of support and they deal with kids with CP with who's got severe or mild but like a cold progressively at worst, it just depends on the spasticity, every, it's like everyone, like, everyone's different and it's it goes case by case. So not every case of CP is the same, it just varies on the person. Like if you told my doctor who gave me surgery in 2008, and I'm still out and about doing stuff, okay, I have good days, bad days. But I'm open most days quite early to do physio, or just getting the joint sort of moving and do that. And I was doing that when I was running a radio station, I would get up do excises physio, which just gave me when I was recovering and in rehab for me surgery just to sort of give myself an edge. And I try and walk as much as I can to places and I won't push me limits. I think you have to learn very quickly what your limits are. And I had this conversation with a friend of mine who's got Fibro myalgia I don't really understand that but I can sort of get the similarities of what Hi Fi thrive, where you can feel very fatigued or nowhere. So it's just sort of learning your limit It's with anything in life. And but yeah, that's sort of me in a nutshell really I just keep keep plodding along and
 
</strong>Michael Hingson ** 55:11
there you go. Who Who have you interviewed that I might have heard up?
 
<strong>Daniel Spelman ** 55:18
Oh, so musically or film or just shut her name off a few lists
 
</strong>Michael Hingson ** 55:23
whoever you think I might have heard of over here. No limitations.
 
<strong>Daniel Spelman ** 55:27
So I've music wise a style who's on track with Kanye West. I have you and I have interviewed all my mind's gone a little bit Blanca. Era McNeil, Susan, after you was in a film with Jim Carrey, Paul McGann who was in Doctor Who he actually play Doctor Who in the US, and I'd be very lucky enough to interview Matt Ryan, a great actor. And he was also in DC series have also interviewed David Tennant, who played Doctor Who and Matt Smith as well, which was really cool. And the lists and lists chart char stars, you know, Becky Hill knows but Shinnecock elven football is Steven Gerrard. I don't know if you know who he is. But he's massive. Specially in Liverpool, Luis Garcia, Sammy Huperzia. Josie Enrique, does the list goes on with football?
 
</strong>Michael Hingson ** 56:33
What's your favorite interview that you've done?
 
<strong>Daniel Spelman ** 56:36
Oh, that is a tough question. Oh. Oh, it is a it is a very tough one. And I'm going to pull it down to two. So I'm going to do one open coming artist. And because I've always been wanting to promote open colon talents, and especially in the UK, and one overall for me. And so the Open command talent would be brawny, who's a dear friend of mine, someone I've interviewed and we've just become friends. And really good friends. I touch even though the show at the radio station around for a little bit when I took over it, which I couldn't believe she did that. And so we are brawny for short because the amount of time she's gave me we've interviewed, you know, I've interviewed them multiple times. And my personal favorite would possibly be it has to be against the Quran just because my favorite band Dev, and I've watched him go from YouTube covers to, you know, doing stadium shows in you know, and who is that again? against the current so that, okay, so I think then New York or New Jersey based around that area, or from New Jersey, New Jersey, but based in New York or the labelers. And so they have done a solo tour in America in the UK. They've just been over to the UK. And so yeah, I think just because I've watched them, and I've saw them grow from YouTube, to where they are now, which is phenomenal. And it's great. Yeah, so when I got the call to interview them in 2019 for the first time, in Manchester, I literally about three, four hours before the show went on record, because I literally interview the style and then in the same day ensued against the Korean so that was a very weird day for me. And then, funnily enough in 2020 Going back to the Dr. Show, Chrissy who's the lead singer in the band, I just threw an email because we sort of exchanged emails when we interviewed them and he was like keep in touch because he could tell I was a genuine fan or so of what how they've developed and stuff like that. You gave me an email I reached out during COVID because of a lot of people that are just going to be able to be out on the board there'll be a perfect opportunity to sort of get some names on the show. And Chris he literally out of nowhere, so I was like yeah, let's do this. And you'll get an 11k views on YouTube within I think like three weeks a month, which was crazy for a small community radio station. And so yet it's bringing those commercial interviews and these ad lists or you know, you know open comment towns with huge followings like crazy it's got like over a million followers on Instagram alone. So I bring them to a station not in a bad way but as small as a community radio station was definitely unique and definitely attend a lot of heads up the time. And it's it's really fun when people don't expect something like that to happen and you don't say anything in it just does happen and you can surprise people and go on doing this. And that's the bull's eye thing. I like a lot of people and you must have it interview and people to do this podcast is you get solo Botsford hear people's stories and it's always about the stories. Oh, another interview I've done this year for CANDU. Well, last year now, Chris vandal etoos a four time Emmy award winning presents, presents on CBS over in America. So he's made with Dwayne Johnson, which is crazy, you know, to be friends with the rock, and his story as well. And he has sort of a similar philosophy to sort of me when it's when it's interviewing, and I'm sure you understand this, as well, as you get to hear these people's stories, and you get to take a little bit, or maybe take a little bit of something and put it into your own life on he always ends his interviews, so I twist it on him. He always asked this question, say, um, the three things you're grateful for. So I thought, you know, I've got to ask him, and at the time, he was just about to become a dad. And so yeah, they it was a very special time to to interview him, and he was Super Down to Earth. So he's definitely tough free for me. So yeah, brawny, Chris family against the current. For me. I'm probably missing people out if I am. And you're listening to this. Sorry. I do appreciate it. But yeah, for me, personally, there'll be them three.
 
</strong>Michael Hingson ** 1:01:14
Well, that's great. Well, I'm going to thank you very much for being here. Can you believe it? We've been at this now just about a minute over an hour. So we've been having a lot of fun doing it. If people want to reach out to you maybe learn as you're starting companies and doing things, how can they do that?
 
<strong>Daniel Spelman ** 1:01:30
So just search we'll find on Instagram producer done, I'm sure you've put links in the YouTube and on socials and stuff, feel free to click on request on the follow up, follow. Just search my name Dan Spelman. And on LinkedIn, I'm a big LinkedIn user these days. And that's how we sort of connected to Shelby. So Sheldon Sheldon, I'm gonna tell ya, big shout out to Sheldon. And so yeah, feel free to reach out on there. Or just search Luma socials on Google. There'll be contacts in there, you can have a little look at the business, the website is going to be up in the coming days, we've just took it back down to sort of change a few things because I'm a perfectionist. And the growth of those other members is out and about it. But there Yeah, launching sort of end of Jan, going into Feb. Maybe. So yeah, we've got a few sort of we're just ironed out a few things with the first few clients. So I think so. Yeah.
 
</strong>Michael Hingson ** 1:02:23
Well, cool. Well, I want to thank you for being here. And I want to thank all of you for listening out there, wherever you happen to be. Love to get your thoughts and, and we certainly would appreciate it. If you'd give us a five star rating for our episode. Today. Daniel has been a very fascinating guest and clearly is as unstoppable as it gets. And I am so grateful that he took the time to be here and that you took the time to listen. So thank you for doing that all around. If you'd like to reach out to me, you're welcome to do so you can email me at MichaelHi@accessibe.com. That's m i c h a el h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. That's m i c h a el h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So really appreciate you all being here and listening to us. And Daniel, you're being a part of the whole conversation that we've had to have. So thank you very much for that. If you know of anyone and you listening know of anyone who might be a good guest on unstoppable mindset. Love to hear from you. We are always looking for opportunities to chat with more people. So if you have any, any ideas of people we ought to have on his guests, please let us know. And we'll get them on. And one last time again, Daniel, I want to thank you and we really appreciate you being here and taking the time to be with us today.
 
<strong>Daniel Spelman ** 1:03:54
Thank you for having me. I think you're inspirational my whole keep doing what you're doing. You know there's not there's not a podcast out there like this. And honestly absolutely inspirational. Thank you for having me on. Cannot
 
</strong>Michael Hingson ** 1:04:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>toppable Cerebral Palsy Survivor and Incredible Radio Personality with Daniel Spelman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/94b86067-5041-46c2-8693-e7745b0e6934.mp3?source=rss&amp;ext=asset.mp3" length="95433507" type="audio/mpeg" />
<itunes:episode>255</itunes:episode>
</item>
<item><title>Episode 254 – ppable Joie de Vivre Practitioner with Katja Surya Lany</title>
<guid isPermaLink="false">https://pinecast.com/guid/9a62e046-2e81-4686-9f78-8ea94e2b55f7</guid>
<pubDate>Fri, 02 Aug 2024 11:00:04 -0000</pubDate>

<itunes:duration>01:06:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bae350c2-0cf2-4b0e-83da-a49e463070b8/UM254-Katja_Surya_Lany-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time on Unstoppable Mindset is Katja Surya Lany who has traveled a very interesting life journey. She was born in Germany and grew up in a household where she believes she learned some less than stellar habits that contributed to her sabotaging her own life. For many years she felt she was always the giver but never received acknowledgement for the joy and kindness she shared.
 
Katja eventually moved to Colorado and has raised a family. Along the way, at age 45 she says, she experienced a breakthrough at a retreat where she realized that there was a lot within her that she could like. That self-discovery changed her whole outlook on life, love and joy. Today Katja is a proponent of “joie de vivre” or the joy of life. She is an energy healer working with clients around the world. You can learn more about what she does by visiting her landing page at <a href="https://katjalany.editorx.io/giftlanding" rel="nofollow">https://katjalany.editorx.io/giftlanding</a> and partaking of the gift of a free eBook she has made available there.
 
<strong>About the Guest:</strong>
 
You know how some of us women in the second half of life slow down enough to realize that we've been tainted by our lineage, our parents, our grandparents, without really having time &amp; energy to deal with it previously?
We are older &amp; wiser, yet still feel like a victim, still have issues around codependency, and are still WAY too hard on ourselves?
Well, Katja Surya Lany is a spiritual guide who helps wise women to break the bonds of their lineage to become what she calls a &quot;Sacred Disruptor&quot; who breaks the old patterns, stands up against old patterns of abuse, and loves herself as she claims her best years ever.
There was a point in Katja Surya's life where she felt taken for granted, frustrated with her hard work not paying off, and believing that dreaming of her great life was all she could hope for. After her breakthrough, Katja Surya can support you to feel appreciation, enjoy satisfaction with the fruits of your labor, and experience a great life that is real.
In fact, she knows that this journey isn't just about the lack of reciprocity! Yes, at age 45, she felt: I wish I could wave a magic wand that would finally make everyone return the kindness I am always extending!
Her pain was deeper still! Looking at her life at age 45, she realized: I am not fulfilling the sacred vow I made to myself! I grew up in an early childhood environment where the atmosphere felt so toxic that I made the vow: When I grow up, I will create a family of joyful togetherness! Today, Katja Surya knows how to not repeat the dysfunctional patterns of previous generations, but to truly up-level! She supports people with her Family Reset for joie de vivre 9-months journey.
 
<strong>Ways to connect with Katja:</strong>
 
<a href="http://linkedin.com/in/katja-lany/" rel="nofollow">http://linkedin.com/in/katja-lany/</a>
<a href="https://katjalany.wixsite.com/surya" rel="nofollow">https://katjalany.wixsite.com/surya</a>
<a href="https://facebook.com/katja.lany" rel="nofollow">https://facebook.com/katja.lany</a>
<a href="https://www.facebook.com/groups/1103313427113091" rel="nofollow">https://www.facebook.com/groups/1103313427113091</a>
<a href="https://heal.me/practitioner/katja-lany-azarias-energy-healer-and-joie-de-vivre-meditation-teacher" rel="nofollow">https://heal.me/practitioner/katja-lany-azarias-energy-healer-and-joie-de-vivre-meditation-teacher</a>
<a href="https://www.alignable.com/biz/search?_stid=02d49887a19d3c1d46f7c5d6732ed09c4&amp;q=katja+lany&amp;source=ac" rel="nofollow">https://www.alignable.com/biz/search?_stid=02d49887a19d3c1d46f7c5d6732ed09c4&amp;amp;q=katja+lany&amp;amp;source=ac</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to unstoppable mindset. We're inclusion diversity in the unexpected meet and what are we going to do today? Unexpected I'm sure. But I really am glad you're here with us and that you're going to spend some time with me and our guest Katya, Surya Lany, who likes to go by Katja Surya, and I'm going to ask her to explain what Syria is all about. Because it was a name that she was given, which she has told me about, but I think it's better coming from her. I think it's pretty cool actually. Katja is a very interesting woman who has had some extremely interesting life experiences. We met through an event we've talked about on unstoppable mindset before podapolooza. And I got a chance to meet Katya. And out of that came this podcast. So we're really glad to have the opportunity to spend some time with her and for her to spend some time with us. And we'll have a great conversation. I'm sure. So Katja Welcome to unstoppable mindset. We're glad you're here.
 
<strong>Katja Lany ** 02:28
Hey, Michael, I'm so glad to be here. And unstoppable mindset. Yeah, that is so good to have. And you cannot have an unstoppable mindset when you are suffering from limiting beliefs. So I'm really happy to be in this community, where we are all passionate about creating that unstoppable mindset for us. And to answer your question about my name. I really love both parts of my name Katja. It's the name that I received from my parents. And it means the pure one. And Surya. It's the name I received from my mentors. And it means the sun goddess or the fire woman.
 
</strong>Michael Hingson ** 03:21
Well, there you go. And I am sure we're going to discover that all of that fits as we go through and chat today. So thank you for explaining that. It is there any special meaning to Lany or it's just there?
 
<strong>Katja Lany ** 03:37
I have no idea.
 
</strong>Michael Hingson ** 03:40
I understand. Well, I appreciate that. Well, let's start by maybe you talking a little bit about you growing up in the early Katja. Before I gather a lot of things happen. So tell us about kind of the early you
 
<strong>Katja Lany ** 03:55
Yeah, it was certainly not an easy and pleasant environment to grow up in because I experienced that as an environment where Mom and Dad always fighting and of course, that was very difficult for baby Katja because I wanted them to be getting along with one another. I wanted the environment to be peaceful and pleasant, but that's not how it came across. So I actually made this secret vow to myself back then, when I'm a grown up, I would create a family of joyful togetherness. And then there was this moment in my life when I was this A 45 year old woman realizing oh my gosh, I might have not fulfilled on that sacred vow that I made to myself, I might have recreated a family that is pretty similar to the one I've been growing up. And even though I wanted nothing more than it to be so different, but somehow I haven't been successful with that yet. Having had that realisation, I became all the more passionate to really be that one that this wraps or the dysfunctional patterns. And I call myself a sacred disrupter. And one of the patterns that I have recognized as being very unhealthy to have is this pattern of self sabotage. And I was becoming very passionate about not being ruled anymore by this inner self saboteur, but to be guided by my wise woman wisdom, and healing this pattern of self sabotage, and really, speaking with confidence about me being an Oracle, is very, very dear to my heart, because I learned that my dad was also an Oracle. But he was too afraid to admit this to himself, and to the world. And you have to know that my dad passed away fairly young in his 60s, from brain aneurysm. And I had my best friend read about how illnesses and causes of deaths can be interpreted spiritually. And when she told me that this is the topic of her book, I immediately asked, Hey, can you look up brain aneurysm for me? And then I was so touched by her answer, because the answer was, but people who died from brain aneurysm are our records and they're too afraid to admit that. So with that being said, it is very dear to my heart to now be the one who says confidently, I am an Oracle. And with that I am honoring my dad, and our lineage. And then, more recently, I was also feeling into the fear of my mom. So the fear of my dad was this, speaking about who am I and why am I here? And my mom became pregnant accidentally, very early in her life, she was still a minor. So I was feeling into that fear of hers that fear of pregnancy. And with that I received this message the other day that said, I am pregnant with Who am I coming? And that was again, something that touched me deeply. So I fear how I can be the one in our family lineage who not only enjoys the physical pregnancies, I've been enjoying being pregnant three times with my own children and it was such a joyful experience for me, but I'm also enjoying this being pregnant with Who am I become meaning so it also applies in more figurative.
 
</strong>Michael Hingson ** 10:05
I'm with you him. We're gonna I do want to talk about a lot of that. I want to go back a little bit. Um, so originally you were born were in Germany In Germany. And how long did you stay there?
 
<strong>Katja Lany ** 10:20
I came to Colorado in 2003. So two decades ago now. Wow.
 
</strong>Michael Hingson ** 10:28
Okay. And in your when you get a nice winter of snow in Colorado,
 
<strong>Katja Lany ** 10:37
I am particularly pleased with the hours of sunshine here and the mountain variety that I have here to go on a new hike each time I'm heading out. That's,
 
</strong>Michael Hingson ** 10:54
that is always good to be able to go out and be in the outdoors. So did you. Did you go to college? Did you get that far in school?
 
<strong>Katja Lany ** 11:06
I studied in Germany and it was Comparative Literature. That was my major. Okay.
 
</strong>Michael Hingson ** 11:15
All right. And then what did you do once you graduated from college?
 
<strong>Katja Lany ** 11:22
Then I really focused on being a mom for quite some years. I did not want to be that person who gives birth to children and then just a couple a day later I'm back and work with somebody else to take care of them. So I was really that stay at home mom who was really passionate about being the caregiver, herself. Love for the little ones continued to be very key in my life because after having taken care of my own children, I continued taking care of for the little ones as a Montessori primary educator. Okay. Yeah.
 
</strong>Michael Hingson ** 12:23
And so, what what do you do now?
 
<strong>Katja Lany ** 12:28
Now I am working as a squad via energy healer. And this name is why the V, which means joy of life in French language that came to me when I was sitting with digesting all this ancestral fear and noticing how this pattern of self sabotage that had held back my dad and my paternal grandpa really rob them of this joy of life. So it seems very appropriate to name the work that I'm doing so because it gives people that joy of life back and as the fire woman, I am the one who is calling others into a passionate enthusiasm for life.
 
</strong>Michael Hingson ** 13:39
Well, you have clearly had a life where you've wanted to, to love and to spread joy and be joyous. But again, you had challenges along the way with that because of family and things in your family that for quite a while things were hard because you talk about a breakthrough. We'll get to that. But you talk about that having at 45. So what was it really like for you had that turn of events?
 
<strong>Katja Lany ** 14:08
Well, I was deeply trapped in this pattern of self sabotage myself without. For the longest time realizing it. myself. I wasn't even conscious of it really how I was putting myself down brutally, all the time. And there was this very loud and harsh inner critic that was really making my life a living hell and I would say I was indeed my own worst enemy instead of being my own best friend.
 
</strong>Michael Hingson ** 14:53
But why was that? What was that because of family or why? Why were you in that kind of a mindset? Do you think I
 
<strong>Katja Lany ** 15:01
can say now that this pattern probably started with my paternal grandpa, and he passed it on to my dad who passed it on to me and I would have passed it on to my children if I had not set okay, this ends with me, this is something that sucks so much. But I do not want to pass on that burden. And when I say this probably started with my picture Petula. No, grandpa, it's good for me to share the story around that. And it's it's a very tragic story. And it's, it's not difficult, it's not easy to speak about it, it's actually difficult. And that's why that story had been so taboo in my family for so many years that it only came to be spoken about after years it had happened. And it was that my paternal grandpa was at home alone, with their firstborn, my grandma was out running errands. And somehow, he was neglectful in his responsibility to watch out because that little baby got a hold of detergent, and survive ingesting that FutureGen. And so there must have been this huge, huge guilt in my grandpa. And he was probably I'm conscious that he made this decision. Okay, this is, this is too awful. I can't. I can't handle this. And the only way to tackle what has happened is when I started punishing myself, and so that pattern of having that inner critic was was being born there. Yeah.
 
</strong>Michael Hingson ** 17:42
So he punished in, like, in so many situations that just got carried down from generation to generation. And so like, I can appreciate that, but at some point, and you talk about it being at 45 years of age, but at some point, you changed, or you had a breakthrough. And everything turned around, tell. Tell us a little bit about that. What what happened? Why was there a complete breakthrough? That created a completely different mental attitude and mindset for you? Yeah,
 
<strong>Katja Lany ** 18:23
that breakthrough happened in a so called Breakthrough retreat that I did with star of Divine Light Institute, and was actually in January this year. And it was a meditation retreat where we did meditate 24/7 And we were a handful of people, but we were all in our own individual retreat, and we would have meals together, but we did not talk. So it was almost a silent retreat. And we only spoke with one another for a few minutes each day when we had quite enough practices. And it was during one of those partner practices that my breakthrough happened and I was sitting together in the living room of our retreat space with my male mentor that I had been in mentorship with for many years. So we had this base of trust between us that really allowed me to sink into the pool. Actors 100%. And it was a eye gazing practice that we did with one another. And while I was looking into the eyes of my mentor and felt being held in his gaze was so much love. I heard him reflect back to me, I see you. And I accept you excel exactly as you are. And I realized how tears were running down my, my face. And it was so hard for me to keep my eyes open and to remain in this gaze. And I noticed how it was hard for me to breathe. But because I had this trust with my mentor, I followed his guidance, and he encouraged me stay with it. Keep your eyes open, stay in your deep breathing, and he continued to hold the gaze and to repeat those words, I see you and I accept you exactly as you are. And only when I was sitting in meditation, later to integrate that partner practice experience, it came to me, oh my gosh, this was really the most painful and the most joyful moment in my life. Joyful, because I felt his unconditional love and I could let it in. And painful because it dawned on me, oh, my gosh, I am 52 years old. So I have lived for over five decades. And this is the first moment in my life that I am feeling I conditionally loved. And then not only this experience of unconditional love was new to me, there was nothing that was completely new to me, while I was sitting in my meditation share, I felt this because this joy full of buzz and every cell of my being. And it felt so good that I really wanted to, to have more of that and to come back to that sensation again and again. And it is really accessible to me now when whenever I it's human back to that moment. And it is really this being seen through fully. that shook me out of my Denia. And I would say that before, it was so typical for me to answer the question, how are you with I'm fine. Without really admitting that I was everything else then fine, because there was this huge amount of pain, this huge amount of fear, not only in me, but in our entire lineage. And it was really key to face this pain and this fear, so it could be transformed. So how helpless I realized do it. I I succeeded doing that.
 
</strong>Michael Hingson ** 24:33
So how has that change affected? How you deal with your family and people around you today? So it's fairly recent. You said it happened at the beginning of 2023? I believe for Yeah, so. So what what have you noticed that has changed in terms of how you deal with people around you?
 
<strong>Katja Lany ** 24:56
Yeah, there was really significant behavior changes I could notice in myself coming home from that retreat. And the first thing that I noticed was that I was more open to have what I call courageous conversations, before I would really avoid conflict, no matter what, because I was too afraid to rock the boat. And it was so much more important for me to, to keep the peace and to not speak up. But I realized that this not speaking up made me really lose from the get go. And that kind of segues into the second observation that I was realizing about myself that I was kind of used to watch live from the sidelines without really actively being a player on the game board of life. And again, this is me losing from the get go, when I'm not an active player, then I robbed myself of the opportunity to win. So I made that decision, okay, I need to, I need to start being on the board, I need to start being the player and not being held back by that fear of making mistakes, but to really risk to play full out. And that showed, for example, in me signing up for a video mastery course that I would not have done before, because I would have been way too afraid to press that go live button and to be on video. But because I had made that decision to play full out and to take more risks, I signed up for the course. And I mastered that challenge to to be on video, I felt the fear of doing so and I did it anyway. And then does courageous conversations that I started to have, I noticed that this fear of oh my gosh, when when I really do that, but I really speak up, I might lose love. That wasn't really that wasn't really so it was really the opposite. That was true that having courageous conversation leads to more love to more bonding to more connections. So all in all, those behavior changes really impacted my life for the better and I am now better able to let in the goodness of life. And that was really the same that happened in that breakthrough moment. It was so painful to let end words of my mentor, I see you and I accept you exactly as you are. It was painful to let it in because it was so unfamiliar to me. But it was important to let it in because it created so much joy in me because what is better than the joy of receiving unconditional love, but it's better than letting in all the goodness of life.
 
</strong>Michael Hingson ** 29:27
So again, when you came back from that retreat, what were the reactions of your family and people around you as you made this substantive change in the way you operate it in the way you were? So what were What did other people say about it?
 
<strong>Katja Lany ** 29:47
It really feels like a relationships improved. Not only my relationship I have with myself had improved due to this greater self acceptance and coming out of denial, but also, relationships between me and the people around me improved, and it's really an inside out effect, right? This change within ripples out to the external. And me improving my relationship with myself positively impacts the relationships that I have with my loved ones.
 
</strong>Michael Hingson ** 30:49
How if you were to point to specific things that have changed in your relationships with loved ones, and so on? What would that be? What are substantive things that you can point to that have changed for the better since your breakthrough?
 
<strong>Katja Lany ** 31:10
I would say that it's really important in a relationship to not hold back with expressing your own truths and your own needs. And I would say that I can role model this now. I speak more openly about what feels true for me and what I need, and me doing that gives others permission to do the same. And I would say that the effect of openly speaking about the emotions within is that there is an improved emotional intelligence in the relationship dynamic.
 
</strong>Michael Hingson ** 32:25
Well, so clearly, there's been a lot of change. If you were to summarize it, what are, let's say three things that you want people to know about you today.
 
<strong>Katja Lany ** 32:39
I would say that in this pattern of self sabotage, there is really a pattern of over giving, you know, that 45 year old woman that I was felled, I give and give and give, and I never get anything back. I wish I had a magic wand that could make the other people finally, as kind as I am. So they would finally be great, that kindness that I'm always extending, but giving and receiving really need to be in a balance and when there is this emphasis on giving in the overcoming of the self saboteur, then the receiving side of Your Beings suffers. So that was quite a healing journey to open up that receptivity within. And I feel I was able to do that by having this feminine side of me come online, which previously had been turned off. And receptivity is a very dry primary characteristic of the feminine so it's all about being in this tracking stage of what's going on inside of my body, rather than being in the figuring out approach and living your life from the mind or Only And with continued dedication to be in this tracking mode, I was eventually able to fear my emotions on a visceral somatic level, and to use my emotions as pointing me towards where I needed to head next, because emotions are really your body's messengers. And it's important to feel them to have that internal feeling navigation system for yourself. So, listening within really allowed me to pull in my intuition as my new superpower, where before that internal guidance through my intuitive knowing was kind of clouded or buried, and my doubting mind, I was in the habit of making decisions mentally. And when somebody is doing that, then there is immediately this second guessing. So I was always in this. They have trapped in mental looping and immediately questioning, did I make the right choice, and really always doubting and never trusting myself. And when I instead listen to my intuitive guidance, then there is no doubt then there is trust with it. So it is feeling so much better now.
 
</strong>Michael Hingson ** 37:08
So when you're talking about trust, and trusting yourself, and so on, does that also carry out to others? That is you talked about giving kindness and not getting? Is there any possibility that in fact, people tried to deliver kindness and you just weren't ready to accept it because you really were too focused on just you internally, and not really dealing with, with others as well.
 
<strong>Katja Lany ** 37:40
You know, it is much spoken about that. One characteristic of the self sabotage is the seeking for external validation, that somehow that never works, it's really necessary to have that inward focus, and to fear your inner value inside. And once you feel it, then it can be felt. So it starts within and then it impacts the external world also. So one of my mantras is, feel it. So it can be felt that 45 Or a woman that I was speaking of, she was yearning for. Appreciation. She was yearning to fear satisfaction with the fruits of her labor. She was yearning for a great life that is real. But it was not accessible because she wasn't really feeling it was then she she felt taken for granted. She felt her hard work, wasn't paying off. And she felt well, that grade lies. That's not really within reach for me, I can, I can only dare to dream of it, but I can make that a reality.
 
</strong>Michael Hingson ** 39:29
Yeah, and again, the the kind of question that I keep coming back to is, in reality, was their praise or acknowledgement of what you did and were doing, but you weren't listening or you weren't receiving it? And was that a part of the issue that you really didn't know how to receive? Eat or take any of that. Yeah. And that's, that's what I'm getting at is that, in reality, it does come back to your perceptions and, and your discovery that maybe people aren't really as bad as you thought. Yeah, which you know, which makes a lot of sense. And we and we often tend not to look at our world, and really recognize what is around us and and how good things perhaps really can be. Because we're just locked into one way of thinking about things. And until we think about it, and open our own hearts, we can't receive the love and kindness and joy that other people are ready to impart to us.
 
<strong>Katja Lany ** 40:49
Yeah, this is such a beautiful and powerful keyword, the heart opening. That is really much of what the healing journey is all about feeling safe enough to open the heart completely. And I really love what I have learned as the sacred breathing phrases they are on and eight count. And when I inhale, I feel I accept all that is given to me. And when I exhale, I fear I give all that my heart does contain.
 
</strong>Michael Hingson ** 41:51
So tell me if you would a little bit more about what you are doing now your career is as a healer, and so on. I
 
<strong>Katja Lany ** 42:00
feel it is really most important to speak about why I am doing what I am doing. And in that context, it feels very important to me to phrase that I am doing what I am doing to honor my lineage and to really radiate that. I know today, what is my place? In film, looking at my ancestors and my own children?
 
</strong>Michael Hingson ** 42:48
Sure. And what I would like to learn a little bit more about also is not just the why of what you're doing, but what you're doing. So I think people would be interested to know just exactly what it is that you do, in addition to why you do it so that they can can kind of relate to that.
 
<strong>Katja Lany ** 43:11
Yeah, I was speaking about how it is about being an Oracle, and, you know, race that it's really being a powerful creator, also because the best way to predict the future is to create the future and somebody cannot powerfully create when they are in a victim mindset. So what I am doing in my Jawad VIERA energy work is facilitating for others to get out of that victim mindset into feeling what a powerful creator that truly are. And because they can feel that they can manifest it and really create the life that they are dreaming about. And not just be shocked and fantasizing about it, but really making that dream become a reality.
 
</strong>Michael Hingson ** 44:49
So what Yeah, go ahead.
 
<strong>Katja Lany ** 44:55
It is awesome. About to attune to that truth of I am a powerful creator by breathing love and light into one's energy centers. And for example, in the Root Chakra, there might be a yearning to feel safe and vital that that cannot be accessed when the person is disconnected from their body. So, this connection to the body needs to be reactivated. So, that sense of inner safety and vitality can be accessed and that can be done through breathing into the root chakra. And then in the second chakra in the sacral there can be this energy of doubting and over giving and hustling, right. But that can also be shifted by doing the RE parenting work that allows you to really listen within and to capitalize on that intuitive guidance. And then in the solar plexus chakra, when can be totally blocked by being in this place of not asserting itself. But that can also be shifted in becoming a powerful just speaker. So it's it's really first assessing with vulnerable rawness what is the state of my energy centers, what is really the Choose of my rude sacral and solar plexus energy. And once I have acknowledged that truth, I can then move from that place and shift it into what I want it to be. But as I was saying earlier in the conversation, many people are totally stuck in denial, they are not owning their truth and just say, Oh, I'm fine. But the truth is, well, actually, I'm I'm fairly miserable, because there's so much pain and fear that I haven't really integrated yet. So it's all about summoning up that courage to digest emotions that have not yet been felt completely. And that is really the definition of an energetic blockage. It's all emotions that haven't been fed emotions that are not in movement. There is this saying that emotion is energy in motion and an energy block is when there is an inability to complete an emotion.
 
</strong>Michael Hingson ** 49:25
So too, yeah, go ahead.
 
<strong>Katja Lany ** 49:28
Yeah, I can. Well,
 
</strong>Michael Hingson ** 49:31
let me ask, let me ask this. So did that work? Sure. So today, you're teaching some of those skills to people or exactly what do you do
 
<strong>Katja Lany ** 49:43
when somebody comes to me with some sort of frustration? Uh huh. The first step is really to speak an intention. So I first heard people to feel into what is it really that you want to call in today. And once we have that heightened intention and an intention is Houghton when it captures what you want to invoke in just a few words, I would say if five words or less is the sweet spot. And then we work with that intention by feeling into the person's energy centers and doing the energy work there to bring the energy center in the perfect functioning state. So rebalance the energy so it can flow in a healthy way. And very often, I have noticed the most work really needs to be done in the Root Chakra. And that is really the place where the energy of the lover recites. And I was speaking a lot about how when I am in this pattern of self sabotage, and I put myself down through my self critical words, that lover energy isn't present, because I am my own worst enemy. And I'm not in this place of loving myself as my own best friend. So it's really crucial to have that root energy flow healthily, again, to have that foundation laid for the energies in the chakras above. And once that basis of self love is laid, then the person already fears much, much better than before.
 
</strong>Michael Hingson ** 52:45
Do you mainly work with people physically close by? Or do you work virtually with people?
 
<strong>Katja Lany ** 52:53
It is amazing how eautifully this work can be done in an online space. So I typically meet with people in zoom meetings just like this one.
 
</strong>Michael Hingson ** 53:06
Well, and that's, that's a good thing that, that you've been able to, to make that happen. And I would have thought that would be the case. And you can sense and get as much from doing it virtually, and working with people online. As you can if you are physically close to them, because you can sense all the different cues and different kinds of things that they're displaying, and how, as you are working with them, they change and their FX changes. Yeah. Which is really pretty cool. Have you written any books about any of this yet?
 
<strong>Katja Lany ** 53:52
I have not publish a book yet. But you can be sure that I am working on one.
 
</strong>Michael Hingson ** 54:04
Because I think you're you have a lot of information that would be useful for people to be able to access in some way. And that certainly is one way to get to more people.
 
<strong>Katja Lany ** 54:15
Yeah, at the moment. The only thing that I have published in written form is the PDF that I'm currently offering as the free gift for anybody who is interested in coming into my field and it's called fear safe and stable now, because this feeling of safety and stability is really necessary to even dare looking at all your shadow as spects if, if you're not feeling safe enough to do that, then you can't even start. And I believe it is vital for anyone to embrace all their hidden words that they repress, because maybe they felt I'm not lovable human aspect of mine, so I, I better, I better turn, turn away from that and brush it under the carpet and don't don't even dare to look at it. But once people make this shift and embrace themselves in their humaneness, that's really where where the magic lies. And it's really three shifts of focus that I would want to name. The first one being this, I allow myself to be that human that I am and to really accept myself in my humaneness. And the second shift is to move from the external focus to the internal focus. And the third shift is to be in what I call your now power. Because in the self sabotage one is always ruminating about the past or worried about the future and the the power and the magic really lie in the present moment. So it's, it's crucial to make those three shifts
 
</strong>Michael Hingson ** 57:13
to change topics a little bit. What prompted you to come to PATA palooza? What does that do for you? Or what is your interest in podcasts?
 
<strong>Katja Lany ** 57:26
That has to do with my reality station. I need to speak about my journey. Oh, and that this is a way for me to overcome that ancestor fear. Yes, it is scary. But I am shielded. And I'm doing it anyway. I I choose to confidently speak about everything that was previously taboo. I am the one who now talks about things and part of Luiza is the event for four speakers. So I felt drawn to that one. It was it was really fun doing all those interviews or conversations during the product Palooza event. And it was the most joyful experience for me when I spoke for the first time on online Summit. And the reason it felt so joyful for me was that I was noticing in the chat comments how much the audience loved the topic I was presenting and how much the audience loved me. It was so palpable, the love that was present and nothing better than then to hear that.
 
</strong>Michael Hingson ** 59:25
Are you thinking maybe at some point you'll start your own podcast? Sure,
 
<strong>Katja Lany ** 59:29
why not?
 
</strong>Michael Hingson ** 59:31
Good for you? Well, that's a great way to speak. And, you know, there are different kinds of podcasts. Some people just do a podcast where they present all the time and never interview people or camp conversations with people. And then there are podcasts where people do have conversations. So it's something to look at, but you you certainly have a message that needs to be talked about and that that needs to get out there. So I hope you continue with it. And I do hope you move toward writing a book, I think that will be interesting and exciting as well. If people would like to reach out to you, and maybe explore working with you and learning from you, how do they do that?
 
<strong>Katja Lany ** 1:00:18
We will put all my information into the show notes,
 
</strong>Michael Hingson ** 1:00:23
right? We aren't we aren't going to but if you will tell people as well, that would be good, or you know, just give people some idea of how they can reach out to you.
 
<strong>Katja Lany ** 1:00:30
Yeah, I was speaking of this free gift that I'm offering, and people can find that on my landing page. And again, the name for that free gift is feel safe and stay there now.
 
</strong>Michael Hingson ** 1:00:48
And what's your website?
 
<strong>Katja Lany ** 1:00:53
I am in the process of revamping that. That site, and I will share that publicly as soon as it is ready.
 
</strong>Michael Hingson ** 1:01:08
Well, you mentioned your landing page. So I was assuming that that would be a page on your website, right.
 
<strong>Katja Lany ** 1:01:15
The landing page is a standalone and it's it's called gift landing.
 
</strong>Michael Hingson ** 1:01:23
So if people want to go there, exactly, what do they do?
 
<strong>Katja Lany ** 1:01:28
They just click the link that they find in the show notes. Okay,
 
</strong>Michael Hingson ** 1:01:33
all right. Well, I hope people will do that all of this will be in the notes. And I hope that people will respond. And we'll take the opportunity and time to learn from what you offer, you certainly are presenting a lot of things that I think people will find pretty fascinating. So I want to thank you for doing that. And I want to thank you all for listening to us today. My gosh, we've been doing this an hour already. So I'd love to thank you all for listening in. I'd love to hear your comments and your thoughts. And of course, as always, I would really appreciate it if you would give us a five star rating wherever you are listening to unstoppable mindset. If you'd like to reach out to me, you can do so through email, email addresses, Michael h i at excessive <a href="http://b.com" rel="nofollow">b.com</a>. That's m i c h a e l h i at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o n so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> You can listen to all the episodes. You can binge Listen, but you can also reach out to us there. And I would also ask any of you listening as well as you Katya if you know of anyone who might be a good guests who you think ought to come on unstoppable mindset, love to get your introductions and your recommendations. We appreciate that a great deal. So we'd love to have you do that. And again, catch it for you. Thank you very much for being here. I really appreciate you taking the time to come on unstoppable mindset. And they won't be able to do more of it in the future. But thank you very much for being here.
 
<strong>Katja Lany ** 1:03:26
For sure, Mike. And as I'm saying goodbye to the listeners, I would like to summarize the three main takeaways for the audience. Number one, commit to self care. Number two, hone your intuition and number three, follow through with it.
 
</strong>Michael Hingson ** 1:03:50
And it doesn't get any better than that. So thank you, and I hope people will take that advice and and listen to it and follow through with it. Yeah,
 
<strong>Katja Lany ** 1:04:00
thank you so much, Mike. It has been a pleasure in these having this conversation with you today.
 
</strong>Michael Hingson ** 1:04:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>ppable Joie de Vivre Practitioner with Katja Surya Lany</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9a62e046-2e81-4686-9f78-8ea94e2b55f7.mp3?source=rss&amp;ext=asset.mp3" length="95471499" type="audio/mpeg" />
<itunes:episode>254</itunes:episode>
</item>
<item><title>Episode 253 – Unstoppable Coach and Founder of Brighter Leaders with Lizzie Claesson</title>
<guid isPermaLink="false">https://pinecast.com/guid/4836ba79-239b-4f11-86da-fea7dd984774</guid>
<pubDate>Tue, 30 Jul 2024 15:28:23 -0000</pubDate>

<itunes:duration>01:02:03</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3b792db3-ff05-404c-bf98-c144c46267d0/UM253-Lizzie_Claesson-Coverart.jpeg.jpg" />
<description><![CDATA[<p>It is always fun to talk with and learn from executive coaches and those who help shape and train corporate and thought leaders. Today we get to hear from such a person, Lizzie Claesson. Lizzie grew up in Argentina, where she developed an interest in business. After college she joined a company that caused her to travel a fair amount. While working for her company she needed to spend some time in Ann Arbor, Michigan. While there she met a man from Sweden and within a year they were married. She and her husband decided to move to Sweden to see if living there would work out for them as a family. As she says, that was 25 years ago and they are still there.
 
Her story of how she became an executive coach of leaders is interesting and better told by her. Suffice it to say that now she is highly recognized including having received awards for her work.
 
Lizzie is the author of several books which are available to you on her website, <a href="http://www.brighterleaders.com" rel="nofollow">www.brighterleaders.com</a>.
 
Lizzie offers us many interesting and substantive insights into leaders, leadership and the challenges many in positions of leadership face. Her suggestions are worth your time to hear. I hope you enjoy our time with Lizzie and that you may find it relevant and helpful to reach out to her.
 
<strong>About the Guest:</strong>
 
Lizzie Claesson, the founder of Brighter Leaders, brings a deep understanding of the unique pressures faced by CEOs, HR professionals, and C-level executives. With a keen insight into the constraints of time and budget, Lizzie leverages her expertise to offer innovative solutions aimed at revolutionizing employee performance. Her goal is to not just meet but surpass company KPIs.</p>
<p>With a background as a management consultant and 25 years of business experience, Lizzie has equipped numerous clients with the essential tools and knowledge for reaching their full potential, contributing significantly to both individual and organizational success. Her diverse qualifications include Swedish, Spanish, English, and Danish Coaching Certifications accredited by the European Mentoring and Coaching Council. (<a href="http://www.emccglobal.org" rel="nofollow">www.emccglobal.org</a>)</p>
<p>In December 2022, Lizzie's exceptional coaching abilities were acknowledged when she was named one of Stockholm's top coaches by Influence Digest.</p>
<p>Additionally, Lizzie is an acclaimed author with impactful works like 'Stop Worrying About How To Level-Up Your Leadership' and 'From Suffering to Surfing,' the latter achieving the #1 spot on Amazon.
 
<strong>Ways to connect with Lizzie:</strong>
 
Facebook: <a href="https://www.facebook.com/coachingbrighterleaders/?show_switched_toast=0&amp;show_invite_to_follow=0&amp;show_switched_tooltip=0&amp;show_podcast_settings=0&amp;show_community_review_changes=0&amp;show_community_rollback=0&amp;show_follower_visibility_disclosure=0" rel="nofollow">https://www.facebook.com/coachingbrighterleaders/?show_switched_toast=0&amp;amp;show_invite_to_follow=0&amp;amp;show_switched_tooltip=0&amp;amp;show_podcast_settings=0&amp;amp;show_community_review_changes=0&amp;amp;show_community_rollback=0&amp;amp;show_follower_visibility_disclosure=0</a>
Linkedin: <a href="https://www.linkedin.com/in/lizzie-claesson-2926636/?originalSubdomain=se" rel="nofollow">https://www.linkedin.com/in/lizzie-claesson-2926636/?originalSubdomain=se</a>
Youtube: <a href="https://www.youtube.com/channel/UCnx8B006LcMp1w8JM2MBKVw/videos" rel="nofollow">https://www.youtube.com/channel/UCnx8B006LcMp1w8JM2MBKVw/videos</a>
Webpage: <a href="http://www.brighterleaders.com" rel="nofollow">www.brighterleaders.com</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, and welcome once again to unstoppable mindset. Wow, we are in a new year. And we get to interview I think a very interesting person today, Lizzie Claesson, who is an author, she has a think a lot of interesting things to talk to us about. She has a unique understanding. She says about the pressures of CEOs and others. She's the founder of a company called brighter leaders. And we're gonna get to all of that. My gosh, has a lot to talk about today. But anyway, Lizzie, thanks very much for joining us on unstoppable mindset and for being here.
 
<strong>Lizzie Claesson ** 01:58
Thank you, Michael. I'm really thrilled to be a guest in your podcast. Thank you.
 
</strong>Michael Hingson ** 02:03
Well, I appreciate you being here and taking the time to talk with us. Let's start. I love to start this way. Let's start maybe by talking about the early Lizzie growing up and all that sort of stuff to give people a little bit of knowledge about you.
 
<strong>Lizzie Claesson ** 02:19
Absolutely. So I was born and raised in Buenos Aires in Argentina, where I still have my family except for my sister. I have just one sister two years younger, and she moved to California to Novato 15 years ago. And that's where she lives with her family.
 
</strong>Michael Hingson ** 02:38
So she lives in Novato, California.
 
<strong>Lizzie Claesson ** 02:40
Yeah, that's right.
 
</strong>Michael Hingson ** 02:42
Where do you know where she lives in Novato?
 
<strong>Lizzie Claesson ** 02:46
I don't know what the area's called. No, I
 
</strong>Michael Hingson ** 02:48
lived. I lived in Novato for 12 years. That's why I asked. Oh, yeah, I
 
<strong>Lizzie Claesson ** 02:53
remember you mentioned that. I think it was not far from where you live. When I looked in the, in the Maps and Google Maps, I think I recognize the area.
 
</strong>Michael Hingson ** 03:04
So she moved to the panel, it
 
<strong>Lizzie Claesson ** 03:07
didn't often matter. And both of us we had we had a kind of a little dip different kinds of education because we didn't go to like a typical Argentinian school, but we went to Scottish school in Argentina. So our education was was in English. And part of it in Spanish, of course, also. And that's what I got, like some kind of exposure to what Europe is anything that has to do with Europe. So to be honest, I really from from quite a young age, I was fantasizing of some time in my life living in Europe. And even though I was working for later on in life for companies that had offices all over the world, in the US and Europe, of course, the chance never arise through work. But it finally arrives through my husband, who is Swedish. And we met in in Michigan in an arbor in the States. And that was 26 years ago. And we got married like after a year. And then we decided that we would like to try to live in Sweden to start with, and if it worked, we will stay there otherwise we would move to another country. And here I've been for the last 25 years. So it has worked.
 
</strong>Michael Hingson ** 04:33
It's stuck. And there you are. Well, that's that's pretty cool. Well, what brought him to Ann Arbor?
 
<strong>Lizzie Claesson ** 04:41
Well, he was working for a company, Swedish company that had its headquarters near Michigan's University. They were working with very advanced statistical models to try to understand and improve customer satisfaction customer employee satisfaction. And at the time, I was working as a management consultant for an Argentine company before that I had been working for Accenture. And they thought that maybe what this Swedish company was doing could be interesting to look into and see if we could offer to our clients in Argentina. So they sent me to the states to see what could be offered in Argentina. And it turned out, but I came back a couple of months later, I told my, my boss, well, you know, I'm moving.
 
</strong>Michael Hingson ** 05:37
Well, so one of the things that that the company brought was your husband to you?
 
<strong>Lizzie Claesson ** 05:42
Yeah. See, there you go from the company?
 
</strong>Michael Hingson ** 05:46
Yeah. Well, that's cool. Well, yeah. So where did you go to college,
 
<strong>Lizzie Claesson ** 05:52
when I went to college in Argentina, so I have my business in my master in business. And then, during my career, I've been, I've been going different kinds of, of course, it's almost not every year, but for the last 15 years, almost one course per year, in different topics. Mainly what I'm specialized in now, which is leadership, leadership, and helping, helping leaders become the best version of themselves and giving them the right tools for that. So I'm doing a lot recently, I've been doing a lot within neuroscience, understanding how the brain works, and how we can use that knowledge in order to progress both as leaders and on a personal level.
 
</strong>Michael Hingson ** 06:41
You talk about understanding the unique pressures that leaders, CEOs, HR professionals, and so on interesting combination of, of people, but you talk about understanding and having a keen understanding of that. Tell me more about that. How did you get that understanding? Or why do you feel you have that? Yeah,
 
<strong>Lizzie Claesson ** 07:02
I could maybe start by telling you how I got the interest. Oh, God, I yeah, I would say it started early in the career because when I was working as a management consultant, still in Argentina, I met, of course, many leaders, I was also doing trainings for leaders and employees. And I started realizing that there were a couple of things, a couple of challenges that were brought up quite consistently, independently of the industry, or the size of the company, or what the company was doing, or, or what the manager or the leader was, the the actual role, what they were doing. And this couple of things I noticed later on in my career kept coming up. So that's why I developed this interest, I realized that, okay, I see that CEO, level executives and HR professionals are facing this kind of issues, challenges in their leadership and with their teams, what could be done to help them. And that's what I've been doing the last couple of years, especially with, with my company, brighter leaders, to try to give this professionals all the support and the tools and understanding so that when they feel a little bit unstuck, they feel stuck in their challenges, they might easily more easily get unstuck.
 
</strong>Michael Hingson ** 08:33
So tell me a little bit more about kind of what you noticed that was going across all industries in terms of the challenges they were having.
 
<strong>Lizzie Claesson ** 08:44
Yeah, one of the things was communication. Many times, leaders felt they were talking a lot with their employees and with their teams. Nevertheless, there was some kind of feedback from employees that leaders were not as clear as they wanted them to be, or that they didn't get as much feedback as they wanted them to give. When talking to these levers, they said, Well, I really don't know what else to do. I'm giving all the feedback I can, I'm being as clear as I can. So that's what I that's when I got the interest to learn more about communication. And I want I did a course to become extended this practitioner and extended this very shortly is understanding the different different communication and behavioral styles in order to better adapt communication to the receiver. And this doesn't mean that you need to become a different person. It only means that you can use the strengths you have in your wrong communication and apply them in at the right moment with the right person to have a better match in the communication. So this Just one of the challenges that keeps coming on even today in my meetings with with leaders. Another challenge that keeps coming up is the very old prolly issue of prioritization and time management. People complaining that time is not enough, there's so much to do. It's difficult to prioritize, everything is important, everything needs to be done. And especially in certain organizational cultures, where there is a tendency to change goals very fastly. Maybe the rest of the organization doesn't really hand hang along with the rapid changes in goals. And sometimes I hear teams mentioning that, you know, this is what we were working for last month, but this month, we don't know, because it changes all the time. So that is one another of the challenges that arises. I would say a third challenge. And this is also something that I've been working more and more in the last years is either leaders that themselves feel that they're not at the level of performance that they once were, or leaders that have someone in their team that are not at the level of performance, and they need, they need help. First of all, understanding why is this so what is the real cause of this underperformance because, as I've been doing in the series of underperformance, both on LinkedIn, in my articles, there might be many different causes, and how you best lead these people underperforming and how you help them get out of underperformance depends very much on what the cause is.
 
</strong>Michael Hingson ** 11:48
Do you find that sometimes there really isn't underperformance? It's a perception more than a reality.
 
<strong>Lizzie Claesson ** 11:58
Perceptions play a very big part in it. Because the truth is that the way we see things, the way we see the world has very much to do with what kind of mental filters we have, what kind of experiences we've had in the past that makes us frame things in a certain way, or give a certain meaning to the things we're seeing, observing. So I say that we have, we have two set of, of eyes, we have the physical eyes, which are the organs from which the images come in. But then we have the eyes of our mind. And what's coming in through our physical eyes is not always what's kind of into the eyes of, of our mind, because we might, it's like, you know, someone is looking at the scenery. And one may feel peacefulness and calmness and the person next to you is watching exactly the same scenery and might feel restless, and boredom. So this is what I mean to say that perception as you as you brought up, Michael is the very important part of it is important to understand. That's why neuroscience is so interesting to me to understand what meaning are we giving to things. So underperformance if we see it in a corporate scenario, if people are expected to achieve certain KPIs, key performance indicators, for instance, imagine a certain number of sales or a certain number in marketing a certain number of lead generations or in finance a certain number of cost efficiency, and they're not reaching them. That's very objective. So it's not perceptions, it's very objective. But what is causing that that might be affected by perception? Definitely.
 
</strong>Michael Hingson ** 13:42
About the whole concept of the key performance indicators, though, in terms of somebody says, These are the indicators, this is what has to be achieved? And do you find from time to time that perhaps the KPIs themselves are not realistic? And how do you deal with that?
 
<strong>Lizzie Claesson ** 14:01
Yeah, that's, that's an interesting question. Depending on what kind of industry it is, it could be an industry that normally has grown at a certain pace and then for different reasons, could be market reasons, there is a little bit of stagnation. But then of course, you have the the shareholders and different stakeholders that will be expecting that same rate of growth, but the market looks completely different. Or a new technology in the market that becomes a game changer, those that are not fast enough to to apply that new technology will not be able to grow as fast. So sometimes the the KPIs might be not in line with what is possible. However, what I notice is that much of the work I do for instance, I try to help leaders achieve those KPIs but not working directly, or firstly, for the KPIs in mind, are working more with themselves, seeing what kind of presumptions or assumptions they have, what kind of limiting beliefs they have, that might be in the way for them to be able to think out of the box. And no matter what the market situation is, find new ways of doing things so that they can reach those KPIs that have been set up by top management.
 
</strong>Michael Hingson ** 15:35
Yeah, and it's a challenge all the way around. And going back to the first thing you were talking about, people hearing and talking to, and my immediate thought was, you talk about leaders talking to the people who they work with, and so on. But what I hear you saying is, oftentimes, they're not really communicating. How do you address that? Well,
 
<strong>Lizzie Claesson ** 16:00
the first thing is helping whoever is in that situation to increase your level of awareness, because it's difficult to change, or what we are unaware of what we cannot see what we don't know. So working with awareness is, for me, always a first step. And once once the awareness is reached, okay, the eye aware is I work with an intention before going to move to an action, okay, we know this, let's act before acting, I like them finding an intention, which will motivate them for the third step, which is action taking. So So where's awareness, then creating the intention that will motivate them, and then finding an action. And that action, by no means needs to be something very big, it could be something really small, we talk about baby steps, and I like that, because rather have many small baby steps, that, you know, they're going to take in the right direction, but having big steps that might be too big for what you can handle, and then you have a setback, you need to redo, which takes more time or energy might be also a little bit demotivating.
 
</strong>Michael Hingson ** 17:20
Yeah, because you really don't know how to deal with it. Whereas if you're guided into it slowly, then that makes certainly a good amount of sense to, to help guide and so on. So tell me a little bit about your business and how that got started. And why you you left working for industry to start your own business? Yeah,
 
<strong>Lizzie Claesson ** 17:44
I never thought that I would be working in my own company. Because I've been working for big corporations almost the most of my career, and I really liked it, you know, whatever everyone says it's you have, you have all the all the strengths of being backed by by a big name, the process is being in place and the resources being there. The interactions with people, and especially if it's a company that that works with, with different markets across the globe, you know, it's it's an amazing experience traveling, as I did for many years, you know, to many, many different countries and learning a lot about different cultures. So so it was not really something that I was longing to. And it's not that I left recuperation because I was tired of it. It was mainly during the time I have four kids. So here in Sweden, we have amazing possibility to be at home with the kids for quite a long time. So I was at home with the first three kids for seven years. And it was a natural step for me because it's all you know, accepted in Sweden, you have a kid and then the social system supports that you may be at home for a long while. And it's in us very positive that small children should be at home with at least one of their parents. So during those seven years, I had enough time to reevaluate what was really important in my life. And I went from being someone that could wake up at five in the morning, drive to the airport, travel to another country work for two days, take the late plane at 10am be back at home very late on the next morning very early. Back in the office again, I went I went from that kind of life into a life where I was at the very slow pace of having you know small children at home. But even though it's demanding in a different way, you can very much set the pace yourself. And it gives me the possibility to reflect on what was really important for me in life. And I realized that being a mother and knowing that now I have children I mean other people Other individuals I'm responsible for, brought something new in my life. And as I was thinking, Now, it's, you know, after seven years now, now it's time to go back to work, I was not as thrilled to go back to that. You may call it the rat race. So, instead of going back to a big operation, I decided to start working for a very small company, not far from home, where I could do my job. And when the job was done, I could go home, and not worry about it. And that was a game changer for me, because it gave me the flexibility of being able to be very present with my children while they were small, and while they were growing, but at the same time, working and taking on responsibilities. And then I got pregnant again, with the fourth and the last child and I was at home again, two years. Once again, I had the chance to think what is it I want to do with my life, both professional and professional on a personal level. And the chance came for me to meet other parents, which is quite useful here in Sweden, you have all this, mums, mainly mums, okay? Mums, communities with more more children. And I, I was in this community where moms were talking about child education, very, very young ages, you know, like 334 years old. And we realized that we share, we have some values, some parenting values in common. And we decided to do something very crazy. And that was, we decided to start our own preschool for little children, without having any experience at all, in the industry. And I don't know, I think they liked my my leadership, style and my skills. So they put me as leader of this project. And we started a company, and then they wanted me to be the CEO. And then the preschool was up and running. And they wanted me to be the head of the preschool. And then I started going different pedagogical courses to understand more how we could give this little children the best possible start in life. And that's what I did for a couple of years. And my youngest son was in this preschool called the kids garden. And that preschool still exists not far from home. And he went there his all the years before starting school. So this was kind of very, very different. And once he started school again, and I apologize, I'm being very long about this, I hope it's not boring people with this story. But I hope they find it inspiring in terms of you know, that if you really want to do something, you can do it. And you don't need to do it alone, you can find help from other people who support you in order to do it. And when he started school, I realized, you know, my calling was not to be at the preschool with the little children, my calling was to do something different. And by chance through through LinkedIn, I met a leadership developer, and she asked me if I wanted to be part of their network. She said, in order to do that, then you will need to start your own company. And I thought, Okay, why not? I started a preschool why not start out quite young company, what can go wrong? What's the worst thing that can happen? And this is also something that I teach my clients, you know, don't be so afraid, sometimes and live, that's the way it is, you know, it has it can turn very, very fast. So don't assume that it's going to go wrong, assume it's gonna go right. And when it goes wrong, then you solve it. And I started my own company, and that was my way into being an entrepreneur.
 
</strong>Michael Hingson ** 24:03
So when did you actually start brighter leaders? And that was
 
<strong>Lizzie Claesson ** 24:07
six, seven years ago.
 
</strong>Michael Hingson ** 24:10
Wow. So you've you've been doing it for a while? How do you look for when so and the company primarily as a coaching company? Yeah.
 
<strong>Lizzie Claesson ** 24:20
primarily as a coaching company. Definitely.
 
</strong>Michael Hingson ** 24:24
How do you tailor and customize what you do, then for for each of the people who you have as clients who engage you and so on, how does all that work? Yeah,
 
<strong>Lizzie Claesson ** 24:37
I love that you asked this question because it definitely is a tailoring for each particular, not company, but individual, each person that I coach and even when I coach teams, each individual is coached in a different way. So what I do is that I have my process and it's all based from my trademark system called MSC and that stands for mindset, skills, and environment. So I have, I have this system, and then I have a process that I use, but what in how fast the process is moved and which parts of the process I use, and what tools are given an exactly what kind of conversations we're having, and how much I challenge or not, or at my understanding, or less understanding, not in the bad way, but more challenging. That depends very much on the person I have in front of me. And that is 100%. tailored.
 
</strong>Michael Hingson ** 25:39
Which makes a lot of sense, because different people have different needs different reactions and come from different perspectives.
 
<strong>Lizzie Claesson ** 25:47
Definitely. And I must say, I must say that I love it, because not one single person that I coach is like, for me, it's not like repetitive, you know, it's not Oh, no, I'm doing that again, or none of them are doing that, again, it's so inspiring. Because each person has you know, it's an all a whole different world. And their stories, even though even though the challenges might be the same, I always say your challenges are not unique, but you are unique. And for me, it's amazing to meet all these different amazing people, because to be honest, the people that come to me, they're not bad leaders, they're good leaders that want to be even better.
 
</strong>Michael Hingson ** 26:32
So if we were to define what a leader is, what is a leader,
 
<strong>Lizzie Claesson ** 26:36
for me, I literally is someone that's leading someone doesn't necessarily mean a manager, not someone that has like the format or the mandate to lead someone, but more is someone that's, that's leading another person helping another person develop, achieve their goals and dreams, be a part of a bigger picture and work together with other people collaborating with teamwork.
 
</strong>Michael Hingson ** 27:10
So it's probably fair to say that leaders may not necessarily be managers, or bosses and bosses, may or may not necessarily be good leaders. Very,
 
<strong>Lizzie Claesson ** 27:21
very well said. Yeah, it's, it
 
</strong>Michael Hingson ** 27:24
is a it is a challenge and probably good leaders who are bosses, also, at least this is my view, recognize when their leadership style needs to let go and let somebody else lead in a particular situation? And they're smart enough to know that. Yeah, exactly. Which, which kind of makes it Yeah, go ahead. Yeah,
 
<strong>Lizzie Claesson ** 27:50
no, I good leader is also there is a quite a big dose of humbleness. And that I like very much with the leaders I work with, that they can they have the humbleness of also admitting that, you know, I don't know this, or I would like to know more about this. And something I hear very often from, from the leaders I work with, is that I'm a good leader, but I'm not, I'm not done. I'm not complete, my journey isn't hasn't finished, you know, my journey is still to, to be developed. And I find this. So. So, so humble, so humble, and I like it very, very much. So I remind myself as well, you know, because as much as I teach my clients, different techniques, and how to use different tools I am learning all the time. So it's, it's very, it's very enriching, I would say, I think
 
</strong>Michael Hingson ** 28:44
that's a very important concept. And it's one that I embrace, which is, we're learning all the time, I really enjoy doing this podcast because I feel I get to learn from everyone who comes on. And as I've told a number of people, I feel I'm not doing my job well, if I'm not learning at least as much as, as anyone else who listens to the podcast, and I really enjoy hearing different perspectives. And it helps me to be able to synthesize all that and to, to be able to take the time to think about it. And I think that's extremely important for anyone who is involved in interacting with anyone else to recognize that we're all students all the time. Really.
 
<strong>Lizzie Claesson ** 29:27
Yeah, definitely. Definitely. Well,
 
</strong>Michael Hingson ** 29:31
you have coached a number of people and so on. I'd be curious, do you have a story or can you talk about one particular instance where when you were really coaching you had a really memorable experience of where you helped people deal with key performance indicators or turnaround, whatever was occurring in what they were doing.
 
<strong>Lizzie Claesson ** 29:57
Yeah. Most of the clients I work with not all of them, but most of the clients I work with, come to me because they feel maybe stuck in the current situation. They need help to get unstuck. So for me, it's very gratifying to see someone that's struggling, that comes with low motivation, low energy that once has had, has been very motivated them have had high levels of energy, but they're now struggling. And it moves me deeply. I've always had in me, wanting to help people, I've been doing that completely for free, in my private environments, my whole life very much through church and other organizations. So what's what's beautiful to see, and I have so many cases, but let me mention two of them. And I won't say any names, because I want to respect the privacy of these people. But I can tell you what they were, you know, the role where they were working. So one of them was, was the CEO of a small retail company. And he felt completely stuck and was suffering so much. And I could also see it in the body language, how they were suffering. And we work together. And just in a couple of months, he managed to achieve the KPIs. And this was one of the companies that I was mentioning earlier, that changed their KPIs all the time. So one month is more important than next month, the others are important. But he decided, you know, he was smart enough to decide, I will work with this KPI, this particular KPI, I will work intensively, even if they change it, I will work intensively because this KPI can affect the profitability of the company. And I want this company to be very profitable. So that's what he did, while maybe trying to balance the rest of the KPIs. And in just a couple of months, his level of energy increase his motivation increase, he got unstuck, he was feeling happy, again, he was feeling and all the very, very self secured. And that's what helped him as well make very, very smart decisions and the right decisions for the company and his team. All of his employees turned around the company just a couple of months.
 
</strong>Michael Hingson ** 32:19
So that was all because he decided to just commit to doing work with one KPI or what did you do to make that success? Happy? Yeah.
 
<strong>Lizzie Claesson ** 32:29
Yeah, to make that's one of the things was on a business level he was he decided to go with one KPI. On the personal level, we worked a lot with his self self confidence with understanding that he had some limiting beliefs and identify them. So we work as I mentioned before, having awareness of what limiting beliefs, were finding an intention, what you want to do with that knowledge, and taking concrete action, small steps. And in that way, he started learning a lot of things about himself, and his certain finding, finding back that that guiding store that he had had within himself, but that was a little bit covered by fears and insecurities and assumptions and different limiting beliefs.
 
</strong>Michael Hingson ** 33:22
Okay, you said you had a second story?
 
<strong>Lizzie Claesson ** 33:25
Yeah, exactly. The second story, it's about a woman working as a marketing manager that she felt in, in an international company. And she she felt very frustrated, because she felt she was not being recognized for her hard work. And she felt she was not advancing in her career. And this was very demotivating for her. And she was also suffering from this. And we work together. And we did a lot of work in terms of communication. So that's why I believe that using the different kinds of models and tools, but the one that I that I work with, I like it very much, because it's very simple. It's easy to understand, and is very, very practical to use. And once you understanding and practice it, it's quite easy. And she did such a great work, which was very open to trying new things and testing. So she worked with, with learning more about this tool and how it worked in order to communicate better both with her direct boss, which was the marketing director of the company, but also with management team, and with her own team, and even with other colleagues within the company, and not only in the same country. This was both cases were in Swedish in Sweden. The first case was Swedish person. The second case, she was working in Sweden, but she was Italian. She was working cross culturally, which of course, makes communication a little bit more challenging. And as well in, in just a couple of months, she completely turned around her situation from being unhappy. feeling very frustrated about different things at work, she started feeling happiness again, and feeling that things at work were working well, she was communicating better, she was getting the the recognition that she, she she was lacking. And that was, that was so amazing to see. I was also happy for her and sealer.
 
</strong>Michael Hingson ** 35:38
If you can describe it, what was the basic tool? You said there was a simple tool you used? Yeah,
 
<strong>Lizzie Claesson ** 35:45
it's the tool I work with is called extended test. And there are, as I say, different tools to work with communication. But I find this one really easy because it it starts with you start diving into the tool, just seeing four different main communication styles. Understanding that there are no no bad or good styles, or styles have strengths and all styles. If they are overused, they have negative backsides. And also understanding that everyone is using all the sides all the time, but creating the awareness, where do I have my strengths, because even if one uses the four styles all the time, some styles might come easier easily to a certain person, because there are certain certain what would say core qualities that we are born with them. In terms of communication, of course, we can learn to develop some other styles that we don't normally use as much. So understanding as I say, they're not good about style. It's not about personality, it's about communication, we use all the styles. And then understanding, as I said, you start diving into the tool, looking at four styles, just to make it simple and easy. But then when you're using the tool in in all its its possibilities, when you're working with 14 different combinations of sites in a beautiful map, that's very, very visual. So it's easy to use. And it makes it easier to understand where if I have a challenge with someone, where can I place this person in the map at that certain point in that specific communication? So it's not about labeling people that there's some that is this way or the other, but just understanding in that specific situation, that specific conversation, what style were they using? What combination? And if this situation presents again, how could I need this kind of communication in a way that I match their level of, of action taking and energy and listening? And analyzing? Emotions, you know, what are the different aspects without becoming another person just being myself and using my strengths? So that I'm always in a position where having these conversations is not taking energy?
 
</strong>Michael Hingson ** 38:15
And the tool is called what extended? Disc?
 
<strong>Lizzie Claesson ** 38:18
Disc? di s? C? Yeah, got it.
 
</strong>Michael Hingson ** 38:21
Okay, cool. You've said something that really prompts me to be curious about an idea. You talk about the challenges that people have faced, that you help them overcome, and so on, and talk about humility and so on? Do you find that the challenges are pretty universal across countries? Or do you find that you find you, you observe different challenges from different countries and so on? And what prompted the question was you talked about your own life where you had the opportunity to be at home with children and so on, and you chose to do that. But I can see in places like even here in the US people are going well, I've got to really focus on my career. I don't have time to, to do this or that. Do you? Do you find that a lot of conditions are different from country to country? Or is it really pretty similar across borders?
 
<strong>Lizzie Claesson ** 39:22
My humble opinion, and some people might think differently, and I completely respect that. But from my life experience, I'm over 50 I see that it's not about countries. It's it's about a combination of values, priorities, vision, and the courage to do what needs to be done even when you're afraid even when you don't know. Because the truth is that I think the stakes is the biggest country where you have homeschooling. So people having homeschooling they're not thinking about professional career in that way. They're thinking about how can I give my children what they believe is the best schooling them at home. Now, I'm not saying homeschooling is the best, but I'm saying that being that sobic in the States, I don't remember how much I think it's 1 million families in the states doing this. So it's possible if someone wants not to focus on career or focus in, or you always say, What makes you what makes you happy? What makes you tick? What if you would look back into your life? What is it you don't want to regret? Don't wait until tomorrow. You know, maybe tomorrow doesn't come for you. Maybe things change is someone, someone close to you gets very sick. And suddenly your whole life changes around. So don't wait until tomorrow do today. What you what you can do? I think there, there might be a lot of fears going on, at a personal level. So they have nothing to do with companies. I mean, everyone we all have, I have fears as well, of course. But some, some people are not not willing, or they don't know or they don't have the tools to face those fears, seeing them in the eye and see if they are real. Or it was just our brain once again, because I I've taken these courses in neuroscience that I know that what a brain does is it uses fears from the past and extrapolates them and creates a future that might not at all. Be the future that will you will be faced with
 
</strong>Michael Hingson ** 41:35
and usually isn't know, how do you help people overcome or learn to control their fears? That's a subject that isn't fascinating for me. And I realized during the pandemic that I talked for years about escaping from the World Trade Center, and not being afraid, but never really taught anyone how to learn to control their fears and not be as I call it being blinded by fear or overwhelmed by fear. How do you how do you and and I've written a book, by the way that will be out next year about that. But how do you help people? Or how do you teach people? Or what do you teach people to overcome fears and learn more to control them and put them in perspective? Yeah,
 
<strong>Lizzie Claesson ** 42:25
well, firstly, I would like to say I would love to read your book when it comes out, because it's a very interesting subject. And I write about this in, in my book, from suffering to surfing, how successfully
 
</strong>Michael Hingson ** 42:39
lovely a title. Yeah,
 
<strong>Lizzie Claesson ** 42:41
thank you. This book was number one on Amazon, new release and leadership and management, and you have a chapter about using your fears to feel and your activity. So basically, it's about guiding clients. And this needs to be done in a professional way, and in a very safe way. Because fears, you know, it's like an iceberg, you first see the top of it, and then you start getting deeper, and it can be quite big. So you can never leave someone with opening, opening up and door a box and then just leaving them, you need to guide them all the way. So you make sure that they know what to do with whatever they find. And then we never pushing, never pushing to, for people to open up more that they desire or to talk about something more than they really want. Which is which is really important. Because being in a situation as I am and every coach in the world is that you create a lot of trust, that trust needs to be taken care of, in a very professional way, and always having the person the person's best interest. Number one, but having that said, the way I do it is I help people with with different NLP techniques. And B is Neuro Linguistic Programming, understanding how our brain is programmed, and how we see the world how we frame things, to first identify their fears. And then ask themselves, is this true? You're afraid about this? Is this true? This fear? What is the possibility of this happening? And then I do a very simple exercise when they put a number from one to five, where five is there's a very high possibility of this being true. And there's a very high possibility of this happening. That's a five. So we only focus on those kinds of fears. Anything that's a one, two or three, we say well, forget it. Forget it. And maybe we'll write them and then we I ask clients to break, tear or tear the paper apart and just throw it away in a symbolic way to say that fears you don't. You're not taking hold on me. anymore. And then the fears that are big fears for for the person, what we do is that we try to refrain them. Okay, what is it in this fear that can be used as fuel that can be used in a positive way. And this process, how long it takes depends very much on the kind of person that kind of fear, the kind of openness they have the kind of readiness they have. But I would say that, in not more than two months, people feel, this is what my clients tell me that they are not afraid of that anymore. And then, of course, it's something we need to keep working on, for instance, with affirmations, with vision boards, different tools in order to keep this working for them, because it's the programming in the brain. So fears, fears really don't exist, they don't exist, they're only a programming in the brain. And the only place fears live, it's in the mind.
 
</strong>Michael Hingson ** 46:06
Do you encourage people to take time every day to just introspect or just stop and let let things slow down, whether even it be for me, I like to do it at the end of the day. But I like to analyze what happened in the course of the day and try to put things in perspective that way. And even when things don't necessarily go well. Get to look at why didn't they go? Well, what do I learn from that? That kind of thing?
 
<strong>Lizzie Claesson ** 46:33
Yeah, I love what you're saying. And, yes, this is something that I encourage my clients to do as well I find it, it's very useful, just to slow down, reflect. And when they do, so I always tell them, do it from a neutral place, don't blame yourself, or shame yourself or, or judge yourself, just do it for a neutral place from a place of love.
 
</strong>Michael Hingson ** 46:57
Yeah. And it also sometimes gets back to this whole idea of humility. Recognize that you're not the only person and the only game in town. And I think it's, it's something that we we often don't think enough about that we are part of a community. And it's great to have a team as opposed to just saying it's all about me.
 
<strong>Lizzie Claesson ** 47:24
Yeah, yeah, exactly. And it's something very powerful as well, to get past the fears is to focus more on the solutions than on the problem.
 
</strong>Michael Hingson ** 47:36
Right. And sometimes, you may not know the solution, but you can certainly let your brain work on it if you give your brain the opportunity to do that. And you can also, of course, and should ask other people's wisdom and knowledge to help.
 
<strong>Lizzie Claesson ** 47:56
Yes, the more you do this reflection exercises, as you say, if you do it daily, it's an amazing advantage. Because then you give your brain the necessary rest to because the brain is very creative, if you give the brain the time. So you give by doing this, you give the brain this pace, to think out of the box to be creative to find solutions. I remember once being coached, Mike, my coach asked me Okay, so what's the solution for that? And I said, I don't know. And then he asked me well, but if you didn't know, what would that be? Something happened in my brain. And suddenly I came up with a possible solution.
 
</strong>Michael Hingson ** 48:39
Yeah, you never know what's going to trigger. You're coming up with what you need at the right time. Yeah. Which is, which is pretty cool. Well, you have been coaching for a while now. What kind of advice would you give to people who are interested in coaching, maybe doing international coaching and so on? What kind of thoughts and advice and suggestions do you have to help people start down that path?
 
<strong>Lizzie Claesson ** 49:08
Yeah. From what I see in my clients, a lot of it is about the personal chemistry. So find, find someone have an exploratory exploratory call to start with and see if you feel that, that chemistry if you feel understood, if you feel that they are challenge you at the right level, because a little bit of challenging is important. I used to say to my clients, now I'm gonna give you some hard love. So it comes from a place of love, but it's, it's challenging, because without challenge, you know, there's not going to be any any change. So it's good to have someone that at certain point will be challenging you it will, it will feel a little bit uncomfortable, it will feel a little bit hard because change, change in itself implies you know, coming out of your comfort zone. So that's what I would say, it's good to have the chemistry. But make sure also that some of that will help you get out of the comfort zone, because that's where you will find growth in the comfort zone, you're not going to find the growth. And some people I heard was on a webinar during the pandemic, that that we're seeing some people are sitting on a nail, and they're very, very uncomfortable. But they're not uncomfortable enough to do something about it. That's why you need that coach to make you realize how uncomfortable that is so that you make that change.
 
</strong>Michael Hingson ** 50:35
Do you think that people inherently just don't like change and like comfort zones? Or do you think that's something that maybe as much as anything we're taught? We're taught by people not to like change? Well, I mean, we hear people say, all the time changes all around us and all that, but yet, we don't seem to like change. Is that something that we've learned? And we've grown up? Because people have taught us to think that way? Or do you think it's really more inbred in our brain? From birth? Yeah,
 
<strong>Lizzie Claesson ** 51:07
it's an it's a good question. And I'm not an expert in neuroscience, but I'm very interested in it. So as I said, I took a couple of courses, the the way the brain is wired, makes it difficult for us to change because the the brains, two basic functions are to keep us alive, and to save energy. And in order to save energy, what the brain does is that it tries to optimize as much as possible as it can. So maybe you don't think about it, but you probably already start brushing your teeth, starting the same way in the mouth, or you start putting on your shirt, it's always the same hand or you start with you walking or with with the same foot, you know, things like that, you're not thinking about it, but the brain has optimized it to save energy. So anything that means change means that you're going to do something that's going outside from that automatic equitisation. And the brain doesn't like that, because that would take energy. So our brains are wired like that. So it's not our fault in a certain way. That's why change is difficult. And what why the suggestion is that, whenever you want to create change, that's the reason also why have small baby steps is make it so small, so small that it comes like a little bit below the radar of the brain. So it's not going to put any, any difficulties in it. You know how many people go on diets, for instance, and they do it for a while after the while they fall back into their old habits? Because that's the way the brain is wired.
 
</strong>Michael Hingson ** 52:41
And also, though, it seems to me, because I've thought a lot about this whole idea of change. But it seems to me that what you say is true at the same time, when we deal with change. Part of our problem was we don't even want to think about change. And so for the people who do think about change, and who think about it, I realized my brain has made something pretty automatic. But might there be a better way? Would it be better if I brush my teeth a different way? Those people are maybe very unusual, but they're the ones who may be more open to the concept of change?
 
<strong>Lizzie Claesson ** 53:21
Yeah, for me, in business, what I see is visionary, visionary leaders are those kinds of leaders that are willing to change things all the time. They're not afraid of change, and they see change as something positive. On the contrary, if things don't change for a long while, they get bored, or they they try to create change, because no, that's the way they like it. And as you say it's a low percentage of the world's population. I
 
</strong>Michael Hingson ** 53:49
think the issue though, is not so much necessarily. You've got to change just to change. But you should at least think about change and change when it makes sense to do it. Because I know some people who talk about change, and are always changing something. Well, let's try this, rather than thinking it through and thinking about the ramifications of change. And so again, the people who think about change, and who really analyze it, and then create change, when it makes sense to do and their brains have thought it through that makes a lot more sense than just changing to change. Yeah, I agree. Which is, you know, something that's sensible. So you've written from suffering to surfing How did you come up with that title?
 
<strong>Lizzie Claesson ** 54:36
Well, because I serve myself and I realize I realize some sometimes when you're out there surfing in my field a bit like a suffering it's like you against the elements of nature, the wind and the water and the temperature. So, so I that's the way I felt, you know, I don't know when I came up with a name it just happened that I met made that association. And I realized that it's not only when I'm out in the water, but it's also in different situations in life. And you can go from suffering. Certainly when I say you know, your, you have your board there, and you have this huge waves and you're holding on to the board on Sunday, you're being turned around, by the way, particularly go from that, which is the suffering into suddenly, you're setting on the board, and everything is so smooth and beautiful. And you're surfing.
 
</strong>Michael Hingson ** 55:31
What other books have you written? Because I know you've written one. Yeah, I've
 
<strong>Lizzie Claesson ** 55:35
written two other books that are only on their ebooks there, they haven't been made as copy books. One is called Seven actionable strategies to manage underperformance, which is a book that includes the seven highest top top seven reasons for underperformance and concrete strategies of how you can can handle that a guide for managers. And this book is being offered for free. So if anyone listening would like a copy, just get in touch with me, I will, I will send you the PDF, the other book, it's not for free. But we can send you the two first chapters for free. And it's called Stop worrying about how to level up your leadership and be in the best shape of your career. And that's a book that's very, very practical with exercises to do and tips. If you want to develop your leadership a little bit like do it yourself.
 
</strong>Michael Hingson ** 56:42
Well, that brings up the question if people want to reach out to you, whether it's to get the books or material or to explore, maybe working with you and letting you be their coach, how do they do that? Well, the
 
<strong>Lizzie Claesson ** 56:57
the best thing would be just to go to a web page, which is www dot bright <a href="http://leaders.com" rel="nofollow">leaders.com</a>. And then you can see all the different ways to get in touch with us. And there's a lot of material you can download completely for free. You have my email address or my phone number. So it will be really easy. Otherwise you can find me as Lizzie Claesson on all social medias. So just let me just spell that Facebook. Yeah, absolutely. That would be L I Z Z I E. On my last name is C L A E S S O N
 
</strong>Michael Hingson ** 57:33
Lizzie Claesson? Great. Well, I want to thank you for taking the time to be here. And I love the suggestions and thoughts that you've given us a lot to think about. And I hope people will download your books and that they will reach out to you and I assume that you do coach worldwide? Yes, I do. So hopefully people will reach out to you and, and and explore talking with you and learning from you. Clearly you have demonstrated that you are as unstoppable as can be been you've, you've dealt with a lot of things in very positive ways. And I love that, and you know how to do that.
 
<strong>Lizzie Claesson ** 58:13
It's it's been it's been amazing having this conversation with you. And I love the way you ask. You make it very easy to talk I can't believe we have been talking for for an hour. I know really, really fast. I
 
</strong>Michael Hingson ** 58:28
was just checking that out. And that's what I saw too. Well, I want to thank you. And I want to thank all of you for listening and I hope that the Time passes quickly for you. But go back and listen to this one again, it's think very relevant and worth doing. I really appreciate you taking the time to be with us today. Wherever you are listening to us. I'd appreciate your comments and your thoughts and we especially would love it if you'd give us a five star review. So please give an unstoppable mindset five star review to us. Also, you are welcome to reach out to me and contact me two ways to do that. One is you can email me at Michael m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And I as I also love to ask him Lizzie, I'll say it to you as well. If you know if anyone knows of anyone who you think we ought to have as a guest on unstoppable mindset, please let us know we're always looking for more people to chat with and have conversations with. It's fun. I'm prejudiced, I get to learn from it. But I also enjoy having people on who are willing to show just how unstoppable we all really can be and really are. So once again, though, Lizzie, I really appreciate you being here and I want to thank you again for taking the time.
 
<strong>Lizzie Claesson ** 59:59
Thank you, Michael, thank you very much.
 
</strong>Michael Hingson ** 1:00:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Coach and Founder of Brighter Leaders with Lizzie Claesson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4836ba79-239b-4f11-86da-fea7dd984774.mp3?source=rss&amp;ext=asset.mp3" length="21059951" type="audio/mpeg" />
<itunes:episode>253</itunes:episode>
</item>
<item><title>Episode 252 – Unstoppable Criminologist and Performance Coach with Jaclynn Robinson</title>
<guid isPermaLink="false">https://pinecast.com/guid/74676bbe-1d5d-49a0-81e5-1b66b06fb95c</guid>
<pubDate>Fri, 26 Jul 2024 11:00:41 -0000</pubDate>

<itunes:duration>01:07:04</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cabdedb9-41ae-4147-ab98-9ae250b6d4d3/UM252-Jaclynn_Robinson-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Jaclynn, (Jackie), Robinson has her roots in Oklahoma, but also has studied here in California and has her doctorate from the Chicago School of Professional Psychology. Although he has worked at a few jobs over her life she discovered that her real passion resides in coaching.</p>
<p>Today she coaches organizational teams as well as individuals. She has clients throughout the world.</p>
<p>During our conversation she offers some great life lessons and thoughts we all can use. Like many with whom I have talked on the Unstoppable Mindset Jackie encourages people to take time to let their mind slow down to better put our daily lives into perspective. She practices this while walking, but she also suggests other methods we can use to connect with ourselves. Speaking of connecting, Jaclynn is a strong believer in the fact that creating a circle of friends, or forming a team, is immensely important to our well-being.</p>
<p><strong>About the Guest:</strong></p>
<p>Jaclynn Robinson is a Southern California and Nevada based criminologist and international psychologist, specializing in organizations and systems. In the corporate sector her areas of expertise are in operational efficiency and cultural intelligence. Organizations operating domestically or in the global market gain critical insight into factors that affect their success, such as sociological conditions, corporate culture, regional influences, and the impact of global phenomena on individuals and groups.
In addition to her work with organizations, Jaclynn’s passion for business and psychology is present in her work as a performance coach for individuals, business builders, and leaders. As a coach, she serves as a thought partner and guide to help individuals overcome challenges, achieve goals, and think through the unknowns. In a pre-pandemic world, Jaclynn devoted her time behind the prison walls, coaching the incarcerated, better known as “entrepreneurs-in-training,” to help them think through unique and feasible business ideas that could be realized upon reentry.
Her interest in raising awareness and bettering the lives of vulnerable communities also led to Jaclynn’s research work on the lived experiences of Syrian refugees during her doctoral studies. Her research work has been presented at the London School of Economics “Middle East Centre” and the International Political Science Association’s World Congress on “Borders and Margins.”
Jaclynn earned a bachelors degree in criminology from the University of Oklahoma, a masters degree in psychology from Pepperdine University, a master of advanced studies degree in criminology, law and society from the University of California-Irvine, and a doctoral degree in international psychology from The Chicago School of Professional Psychology. Jaclynn is an Associate Certified Coach through the International Coaching Federation and a Gallup Certified Strengths Coach.</p>
<p><strong>Ways to connect with Jaclynn:</strong></p>
<p>Website: <a href="http://www.jaclynnrobinson.com" rel="nofollow">www.jaclynnrobinson.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/jaclynnrobinson/" rel="nofollow">https://www.linkedin.com/in/jaclynnrobinson/</a>
Instagram Handle: drjaclynnrobinson
Instagram: <a href="https://www.instagram.com/drjaclynnrobinson/" rel="nofollow">https://www.instagram.com/drjaclynnrobinson/</a>
X: @NineMusesProd</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, Lee there once again, welcome to another episode of unstoppable mindset. Glad you're with us. Today, I have the honor and pleasure of speaking to Jaclynn or sometimes we even call her Jackie. And Jackie is really kind of a cool person for a lot of reasons. Because Jackie Robinson is among other things, a graduate of UC Irvine where I graduated, and I ended up getting my master's degree in physics without blowing up the University. She came along a lot later than I did. Yeah. And she studied law and criminology and other things. So I you know, my thing statute of limitations is gone. So I'm saying I was worried there for a second. Laughter Yeah, we won't, not too much anyway. But she has a fascinating story. She is an executive coach, among other things, she has helped a lot of organizations and people with a variety of issues in terms of moving forward. And she'll tell us about that. Before the pandemic she also worked with incarcerated people. And I love what you describe them as, as what was it pre or early entrepreneurs, entrepreneurs and train entrepreneur entrepreneurs and training? Yes, there you go. Yes. So Jackie, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Jackie Robinson ** 02:50
Thank you. Thank you.
 
02:52
Well,
 
</strong>Jackie Robinson ** 02:53
good to be here.
 
<strong>Michael Hingson ** 02:54
Yeah, I'm looking forward to it. Well, tell me a little bit about you sort of maybe the early Jackie growing up and all that sort of stuff where and all the good stuff to lay the foundation for whatever comes later.
 
</strong>Jackie Robinson ** 03:06
Yeah, all the goodies. Well, I was born and raised in Tulsa, Oklahoma. I am a sooner so apologies to any Cowboys fans. We have a big rivalry in Oklahoma between Oklahoma State and Oklahoma University. And I think from you know, quite an early age, I knew I was going to be involved with people, places and animals. I loved culture growing up I was all about saving the dolphins Saving the Rainforest you know sign up to all of those magazines as an eight year old had them all on my wall wanted to adopt every child overseas and wanted to explore every country overseas. So flash forward to now and it was no surprise that international psychology criminology and sociology became my you know, kind of my my anchors in life for how I support people and travel the world and all of that good stuff.
 
<strong>Michael Hingson ** 04:08
So you went and you got your undergraduate studies where University
 
</strong>Jackie Robinson ** 04:12
of Oklahoma University of Oklahoma ology so
 
<strong>Michael Hingson ** 04:15
that was that's, that's fair criminology why criminology?
 
</strong>Jackie Robinson ** 04:21
I am so fascinated by the criminal mind. And just how repeat you ever want
 
<strong>Michael Hingson ** 04:28
to be one just to see how it worked or No, no, go.
 
</strong>Jackie Robinson ** 04:32
I'm so boring. I'm so boring. There's not speeding tickets. There's not much to find. I'm just the boring person. But I've always been so fascinated by those that have just turned to crime, whether it's nature versus nurture. And so I really was interested in actually Homeland Security or the CIA and becoming a spy or a forensic crime scene. An investigator, so that was kind of the path I thought I was gonna take. And psychology was where I started shifting into that master's initially so that I could, you know, shape up for that. And then I decided, you know, I don't think this world is for me towards performance coaching.
 
<strong>Michael Hingson ** 05:20
So what kind of work did you do after college?
 
</strong>Jackie Robinson ** 05:23
I was a behavioral therapist or qualified mental health counselor, or professionals what they would call them for juvenile delinquents. Dad, I worked for a city attorney's office as well. So the juvenile population was where I spent my early years of time. And then was in a PhD program for forensic psychology, loved everything about the materials and the course and you know, the courses. But it was, you know, it's so serious, and you spend the entirety of your days behind the prison system. And, you know, being on site here, and there is one thing, but going there pretty regularly to run forensic psychology assessments was something different. So that's when I started to kind of switch gears to say, What else might there be for me to, to get involved in?
 
<strong>Michael Hingson ** 06:19
And so how did that lead to what you do today?
 
</strong>Jackie Robinson ** 06:23
Yeah, I found an international psychology PhD program, and all the lights and bells and whistles went off, and it was just kind of like a low this is, this is your sign of what you should do, what you should be involved in. It was everything I got to study, you know, cultures across the world, I love traveling. It's it's thinking about the individual, it's thinking about us, as we relate to the environment around us from that collective side. And from there, I just hit the ground running. So it's, it's much more positive psychology focused and cultural psychology focused.
 
<strong>Michael Hingson ** 07:05
So kind of what does that mean? Exactly? Yeah.
 
</strong>Jackie Robinson ** 07:08
It means the way that I've described that, especially with the pandemic, international psychology comes in and studies individual and collective essentially studies global phenomena to say, how does this impact us from an individual level and then a collectivist or societal level? And then how do we make sense of it and support people through it, whether it's an actual culture, it could be a war torn population, it could be a global pandemic, it could be a pandemic, that only one country might be, you know, observing at that point in time, but it could also be within the organization organizations are kind of a person and itself, if we look at it as a living, breathing, being, with the people that are incited and engagement and their performance and their well being. And so it's just really allowed me to kind of take off to say, Okay, how do I want to support cultures overall. And so I worked with the refugee population as part of my doctoral work, and then also just within organizations. So that's what kind of got me into management, consulting and working with a global management firm and supporting organizations that want to see their their people thrive, versus survive.
 
<strong>Michael Hingson ** 08:31
Yeah, which is an interesting distinction, and important ones is, we all we all talk about surviving, but that doesn't necessarily mean that we're thriving very well, does it?
 
</strong>Jackie Robinson ** 08:42
No. And so many people are hurting, especially after the pandemic. So it's, that's there's a lot of fulfillment and seeing people really identify with their purposes, or find a new purpose, and then just you see them open up in blossom.
 
<strong>Michael Hingson ** 09:00
Well, you You did mention that you've worked with the refugee population. I think I read that you worked with Syrian refugees during your, your PhD studies. Tell me more about that, if you would, that sounds like it would be very fascinating in a lot of ways.
 
</strong>Jackie Robinson ** 09:15
It was extremely fascinating. I worked with them. Well, when I was doing my dissertation, the Syrian Civil War was still pretty early on. And so I received a lot of nose for my dissertation board at that time of how it was going to access the culture. Because it was pretty difficult, there was not really going to be an opportunity to go into Syria, that it was Where are a lot of Syrian refugees. And then what might be an organization that I can partner with to help me find them identify those refugee centers and hold interviews. So initially, I was looking at Switzerland but I was able to find some really great support with Syrian refugee center and nonprofit in Berlin, Germany. So I did my research in Berlin. And I want to say it was 2014. When I had started conducting my research, it was 2012. So it was really early about a year or so into the Syrian civil war, but absolutely fascinating. And I, I've loved every minute of connecting with them and working with them.
 
<strong>Michael Hingson ** 10:26
Now, why Syria and Syrian refugee specifically. So
 
</strong>Jackie Robinson ** 10:30
this is where you'll see the criminology tie in, because initially, my refugee work was. So at UC Irvine, I, in my criminology law in society thesis, I was focusing on the learned behaviors of terrorism. So flash forward to my PhD program, I wanted to focus on interviewing more of the types of criminals involved, I wanted to have more of my studies based on terrorism, and the Syrian civil war. And I had someone, one of my professors say, I don't know how you're going to get access to Guantanamo, or any of these facilities where you might, you know, be able to interview them. But I had been reading books at the time, and it had been done. So you know, unstoppable mindset, I'm like, Hey, we've got this, there's there's always a way in. But he said, Why don't you switch gears and start to think about those that are impacted by terrorism. Instead, the populations impacted. And that's when the Syrian refugee population was, you know, really big. And we were seeing it in the news all the time. And so I started to switch gears into that. So
 
<strong>Michael Hingson ** 11:45
did you ever get a chance to actually interview criminals? Or people who were on that side of terrorism? Or did you mainly just deal then with the other side?
 
</strong>Jackie Robinson ** 11:54
Yep, I just dealt with the other side, refugees. And I was already at UC Irvine, they had a really wonderful program where you could work with refugees that had that were living within the Southern California area. So working with kids on art therapy, supporting families with mentorship, helping them learn English, helping them with just their day to day, I was already involved with Syrians through a UCI program. And so it just made a lot of sense with everything that was also happening in the war, to use that as a population, because I really just started to feel a connection to that to that group.
 
<strong>Michael Hingson ** 12:35
So what kinds of things did you learn from interviewing them and talking with them? Because you're looking at you, certainly, you're looking at terrorism from from one side of it, and I appreciate that, but what did you learn? Or what kind of conclusions did you draw?
 
</strong>Jackie Robinson ** 12:49
From the refugee side, I mean, really, speaking of unstoppable mindset, what tended to support their resilience was family connection, family is so strong, and so having cell phones, which many of them were able to have in Berlin, to be able to connect with their families back in Syria, was a way to manage anxiety, or manage depression or feeling disconnected. In the, in the refugee centers where they would stay, you'd have a range of different refugees, it might not just be all Syrians, you might have Palestinians, you might have other folks in there as well. And so they would start to create their own, you know, specific communities within a refugee facilities so that they could feel more connected with one another. They could lend support, they could share bicycles. And so that was really big was seeing how much the family connection means. There's also just a lot of resiliency and gratitude that they had four countries that would take them in. So they one thing that came up very strong was this idea of wanting to give back to the community that welcomed them in the wanting to try to learn German in this case as fast as they could, so that they could acquire a job, once they, you know, were allowed, so that they could give back, those that were already in college would have a difficult time because they were, you know, studying Arabic, they were fluent in Arabic, but now you're going to a German university, and you've got to be at the collegiate level of knowing the German language. So if they were studying to be a vet, or a physician, or, you know, a psychologist, they would be backtracked quite a bit, but there was still that level of gratitude and hunger to want to learn the language and give back as soon as they could. So it was really heartfelt, it was very heartwarming, actually, to see the level of resilience that they had.
 
<strong>Michael Hingson ** 14:53
And I'm sure you found people who were all over the spectrum or in different parts of the spectrum from you very tenacious, unable to move forward to some who maybe weren't quite so successful at it.
 
</strong>Jackie Robinson ** 15:06
And most of that was just based on the admin process of the paperwork and the filing that has to take place all the checks and balances once you become a refugee within Germany. But you know, what, what status you're in, if you're asylum, if you were able to be, you know, kind of fully enveloped into the community where now you could hold a job and so many felt like they were in that sense of purgatory. You're kind of half in half out because you're safe. But you're, you're not allowed yet to get that, that job. So they might be trying to pick up language skills or something along the way, but, you know, they're just waiting on that letter to say, Okay, you're approved. You've got full status here.
 
<strong>Michael Hingson ** 15:49
Yeah, it's always tough to be in limbo, not know what's going on. Well, so you did that. You got your PhD in you said, I think 2014 2017 2017 Okay. So it was another three years after? Yeah. Okay.
 
</strong>Jackie Robinson ** 16:05
That's about four years, three, three and a half years. Yeah.
 
<strong>Michael Hingson ** 16:08
Now, it's seven years later. So what did you do after you got your PhD?
 
</strong>Jackie Robinson ** 16:15
I joined a well, a brown that same time I was, I was double degree. So I received my, my degree from UC Irvine at that time, my, my master's degree before that I had gotten a Master's at Pepperdine in psychology. And so once I was done with UC Irvine, and I was just starting to wrap up the Ph. D. program, I joined a global management firm that has this high focus on positive psychology. So I work with Gallup. And I love that I just embrace this idea that we're a part of a community. And that they they focus so much on positive psychology now taking a strengths based approach, focusing on engagement, focusing on the well being of others. And so I just joined, I would say, my, I think it was my third year, my second or third year in my PhD program, and I've been here since
 
<strong>Michael Hingson ** 17:17
well, yeah, I would say I kid of
 
</strong>Jackie Robinson ** 17:21
coaching, facilitating, working with a range of different industries. Yeah, so that's, that's where I'm at. I feel like I always have my hands on something right. Now, whenever I can do some virtual webinars and do some performance coaching with those, now those that are released from the prison system, and are in those post incarceration, mentor programs, that's a lot of where I spend my time now. When I was still living in California, I would also go to the prison systems there. Unfortunately, they're not in the Nevada area yet. So I do I do that work virtual. So that's one of the things that occupy my time.
 
<strong>Michael Hingson ** 18:02
So what did you do? In the in the prison system? You obviously worked there and felt it was worthwhile? What did you do there? Yeah,
 
</strong>Jackie Robinson ** 18:11
well, it was more volunteer, but we'll go in for about 12 hours. Maybe it's nine. It's kind of that it's like an eight to 8am to 6pm type of day, somewhere around there. And, you know, we we go in, we drop off our cell phones, we leave everything and we spend the day working with the incarcerated or going through an entrepreneurship program through to five Ventures is the the program that I'm a part of. And they've partnered with Baylor University. So Baylor provides entrepreneur certificates. It's an application process. So the incarcerated, but we call entrepreneurs and training, apply to be a part of the program. So these are folks that are really wanting to change their life around and get that that mentorship. For some, this is the first, you know, certificate they've ever received. So they're graduating. Once they get out of the program, they truly get the cap and gown, and we're all there to celebrate with pizza and brownies, and their family comes and it's a big deal. But it's the way I describe it is it's the shark tank for prisons. So this program is one where they go through business courses. And within that duration, they're also starting to curate a business idea that they could do can't be a storefront since that would require too much capital. So it's just thinking of a business idea that they could run on their own with minimal funding that they feel experienced in and then they have, you know, business leaders, business coaches, others that are you know, just across industry, we volunteer and go in and help them tweak those ideas and help them think through those ideas and Then there's a vote at the end. And there's monetary rewards for first, second and third place winners. So their business?
 
<strong>Michael Hingson ** 20:13
Did you ever follow up or follow through with any of them when they came out of the prison system that ended up starting a business and were successful? Or do you know?
 
</strong>Jackie Robinson ** 20:24
Yes, yes, they have cohorts that go through. And so I was with one, one cohort for quite a bit pre pre pandemic, I would visit them in there a couple of times, and then I was there for their graduation. And they're always like, Oh, you came back, thank you. And then after they can go into that post monitor, mentorship program, so they've got their idea, once they are released from the prison system, that's when they can really implement that idea. And they've got us on the back end as well to support with that mentorship. And they're able to do PowerPoint presentations, virtually, to share out what their business is to share links to their website to their product, and then we can support them. And either say, hey, we want to bring you one, we'd love to have you in partnership for, you know, X company, or if we know they would be great for company, we can bring them on and suggest them, we can buy their products. And so we really are there to support and the recidivism rates, in terms of just their return back to prism is incredibly low. I want to say it was that 94 95% With this program, the state the state out, yeah, that stay out. They've got the skills, they just were always, you know, maybe they weren't given the rights. You know, the, they have the skills, but what's a great way of putting it, they didn't have the right role models. Yeah, is the word I was looking for, to help them curate and cultivate those skills in a way that could be meaningful and legal. They just, you know, had to scrap by oftentimes based on their backgrounds. Yeah. So yeah, now they've got the positive mentorship to say, hey, let's take that and use your marketing use your your, you know, ways with money in a way that's very legal and strategic,
 
<strong>Michael Hingson ** 22:19
and self confidence. Yes. Yeah. Because
 
</strong>Jackie Robinson ** 22:23
some of them, you know, have have weren't praised. They don't know what they're great at. They weren't told they were great, based on how they were raised. And so having people that come in and support them and have confidence in them is huge. And for those that are there for life, it just, it warms my heart, because those that might have received life in prison, they'll go through the course, but they're there, you know, forever through all of these cohorts as the lifelong, you know, Yoda Yeah, they still they found purpose within the prison, which I love
 
<strong>Michael Hingson ** 22:58
to help teach and reinforce. Absolutely. So you did that. And now do you work for a company now? Or are you running running your own business
 
</strong>Jackie Robinson ** 23:09
i still volunteer with defy so I just do it more virtual now that I'm based in Vegas and don't have the the easier access to drive to the prisons. They'll do the in prison programs. And then they have the post release programs. So used to be a part of both now I do more post release work with Gallup. And then I'm on an advisory board, where I support minority Collegiate Scholars as we think about a talent pipeline and how we continue to funnel them through. So yeah, I would say there's a lot of just different things that if
 
<strong>Michael Hingson ** 23:50
you're running your own business in
 
</strong>Jackie Robinson ** 23:51
business, yep. And that's part of the advisory that I do with the with that talent pipeline. That's, yeah, it's fun. I, I, before Gallup, and before my PhD program, I started my company, because I was doing a lot of on air consulting, in the field of criminology and psychology, back when chi for and in spite TV weren't network and they were looking for someone that was that was, you know, not a Dr. Phil. Someone that was of the millennial generation growing up, but had the wherewithal to just explain some of the stories that they would air on TV. So I worked a lot with story producers, whenever they were doing a crime story or something related to mental health, and I'd bring in that science piece. So that's where I said, you know, I think there's something more here and that's where my company derived from was being able to speak on criminology and psychology within the entertainment industry.
 
<strong>Michael Hingson ** 25:00
There's a fair amount of that that goes on to. There's a lot. Yeah.
 
</strong>Jackie Robinson ** 25:05
And it was a perfect marriage because there was always a very dramatic kid. I liked putting on plays there. You didn't? Yeah, I thought acting is it for me, but I love entertainment. I love how you can tell stories and see a script come to life. I worked in international film sales and production for quite a bit crime thrillers, Psych, Psych thrillers. And so, you know, having that opportunity to work with story producers and be an honor expert was just kind of a great marriage of the social sciences and media. What's
 
<strong>Michael Hingson ** 25:38
the most rewarding factor? Would you say of your work in terms of with engaging with your audience and so on?
 
</strong>Jackie Robinson ** 25:47
Hmm, seeing seeing their potential, just flourish. I love when people either come to me, whether it's an organization or an individual, and they're saying, you know, this is, this is the problem we see, this is where you might need some support. And you see them go from maybe struggling or just surviving, as I had mentioned earlier, to thriving, because you help them start to break down. What is it that gives you purpose? You know, how do we make that a priority? How do we eliminate or delegate, or even automate those things that are more draining to you, or feel like drudgery you start to see their anxiety or their depression start to decrease when they they start to just ground themselves and who they are and their value system and things that give them a lot of joy and energy. And then when that's happening at the organizational level, it's just larger, you know, it's that larger impact that you see across the board. So I think that's what thrills me because it's, it's the outcome that individuals or an organization gets out of doing the work, which is feeling like they can thrive. And I'm such a champion for wellbeing, I think it's so important that people focus on, you know, what it is that gives them energy, and we know how closely that ties to your mental health, your spiritual health, to your physical health, to everything.
 
<strong>Michael Hingson ** 27:22
How did you come to really be so interested in well being and kind of formulate the position, you just stated with that?
 
</strong>Jackie Robinson ** 27:33
I think I almost came across that by accident, because I was so interested in the criminal mind, I was so interested in just psychology, at Pepperdine. My, my master's is in really that general clinical psychology. So it's been my foundation. But in performance coaching, once I got into management consulting, I started to see something different in the way that you could, you know, connect with individuals and see that spark in them come back to life, or taking something they're already great at, and then just, you know, driving them more towards excellence, and seeing the, the excitement and energy or, you know, happiness in their voice was, was a pleasure. So I think I stumbled on it by accident, because I never saw myself becoming a coach, and executive coach or performance coach. But it's, it's very fun.
 
<strong>Michael Hingson ** 28:32
Well, there you go. And you seem like you're, you're well put together, you're well grounded in all of it. But you must have had some, I would assume challenging experiences in your life. And what what kind of experiences have you had and what did you perhaps learn from them? Like, what kind of valuable life lessons have you learned from your own challenges? Yeah,
 
</strong>Jackie Robinson ** 28:54
I probably started to reflect a lot more in psychology, because you have to go to counseling when you're in a psychology program. Just as every coach needs a coach, every counselor psychologist needs a counselor psychologists, you start to do a lot of unpacking men. Um, and I suffered from panic disorder starting in high school where I would just have panic attacks, and they would come out of nowhere and you catastrophize and think, you know, the sky is falling. So I've always had anxiety and been more of an anxious person, and medication wasn't the way to go to be on daily medication. I'm, you know, I'm a fan of it, when it needs to be daily for people but for panic disorders, that just wasn't the case. It was more overmedicating for me. So it was looking for other avenues. You know, what can I do to you know, start to decrease anxiety and increase well being? Working out was a way to do that connecting with nature and just going on hikes or walking my dog in the park, allow me to do that. I'm sitting down, when you have panic attacks, whenever you sit and you feel the ground, you ground yourself because it takes your brain away from catastrophizing and you start to focus on Oh, the ground is cold, or the ground is a rug. So you focus a lot on touch, or, you know, worry stones that people might might carry around. So there was a lot of different ways to support well being. So I started thinking about it, that didn't have to do with medication, in my case, and so that was always a big challenge that, you know, I had from high school all the way up through, I mean, even now, but I rarely have panic attacks. At this point, I can count, count them on one hand, how many I have a year because of the other systems that I put in place. I think what triggered it from the workplace standpoint where I focus so much on well being to support challenging situations, was with the pandemic, because that everything but the kitchen sink was thrown at us from 2019 to 2022, I think. And you could just tell the entire world was hurting. And to be able to reach people individually through coaching was just wonderful. And then I had my own personal experience that I'd had to reflect on of how I've come through challenging times. And how well, a focus on well being helped me through it, and specifically, you know, the multitude of ways that you can support well being. That was what really, I think helped me go, oh, there's, this is where I want to spend a lot of my time in the workplace is focused on, you know, a strengths based approach to supporting people and well being.
 
<strong>Michael Hingson ** 31:53
So what kind of tricks? What kind of life lesson did you learn from having the panic attacks? And just dealing with all that? You came out of it? What did you gain from it? Yeah.
 
</strong>Jackie Robinson ** 32:06
More confidence and being able to manage through it, you know, to be able to take the take, take the reins, so to speak, because when you're feeling anxiety, you don't feel like anything is going to work out. But for me, knowing that I could have some automatic systems in place. If I have a panic attack, it's really easy to say, when did I last workout? have I eaten regularly throughout the day? Or have I, you know, basically starved? Do I have more on my plate than necessary? Are the things on my plate, something that would allow me to thrive? Or are these things that drain me of my energy? Have I gotten think time because I'm someone that likes to just disconnect? And so there's kind of that list I can run through as a checks and balances to say yes, yes, no, no up, here's where the problem is. So I learned how to better manage it, which gave me more obviously, self awareness, but even self confidence tackle challenges as they come along.
 
<strong>Michael Hingson ** 33:07
You can always get a puppy dog to help you
 
</strong>Jackie Robinson ** 33:09
and a dog and I have a dog who was registered as an emotional support animal. I'm really bummed that airplanes stopped supporting that because people were bringing birds and pigs and pigeons and whatever else. But um, yeah, he's a great help pets are so wonderful. What is he? He is a chihuahua terrier mix? Ah, yeah. He's well
 
<strong>Michael Hingson ** 33:35
beyond the problem with the whole airplane thing is, of course that, you know, with Americans with Disabilities Act, the rule is that the the animal has to be trained, and technically emotional support. animals aren't trained. But But the issue is really what you just said, which is, people would just bring anything on. And so many people would bring their dogs on, on airplanes and say, their emotional support for me. Yes. And, and they just misbehaved and just did all sorts of things, and nobody would deal with it.
 
</strong>Jackie Robinson ** 34:06
Yes, yes. It's, it goes back to the, you know, the, the old saying, right, where it just takes one person Yeah, to take advantage of the system, and then nobody gets it anymore. And you go, Ah, so Well,
 
<strong>Michael Hingson ** 34:20
it really made it really, it also made it tougher for us with train service animals. Because she Yeah, now the airlines make us jump through all sorts of hoops just to take our dogs on on airplanes. And I think it's something that the airlines promoted a lot. But rather than recognizing there are a whole lot better ways to deal with it. They've made it very convoluted and complex. You know, and from my perspective, it doesn't matter whether it's a service animal or an emotional support animal, if it's well behaved, who's going to notice the problem is so Then he went on who worked there were not. And even I have seen, although not on an airplane, but I've seen legitimately trained service animals that have misbehaved. And the bottom line is that you can't just take your guide dog in somewhere if your guide dog misbehaves. So you noticed the same sort of thing, but it is it is tougher and so many people now go off and they buy these bests and so on online and Oh, my dogs and emotional support animal. Yeah, well, that doesn't mean anything anymore. And you brought it on yourself. Yes.
 
</strong>Jackie Robinson ** 35:32
And so pay your $150 each way to take
 
<strong>Michael Hingson ** 35:38
it as a pet and yeah,
 
35:40
I Yeah. Yeah.
 
</strong>Michael Hingson ** 35:43
I have. I've had a couple of I've had a couple of my guide dogs growled at by other dogs on airplanes. And fortunately, my dogs just kind of go give me a break and lay down and put their head down. But still, it's there. And it happens, which is unfortunate.
 
<strong>Jackie Robinson ** 36:00
It is. I love dogs,
 
</strong>Michael Hingson ** 36:03
but we haven't had we haven't had to deal with a peacock on an aeroplane yet.
 
<strong>Jackie Robinson ** 36:09
No, although I'm not seeing the German shepherds that just have their own seat. I just seen a dog head. It's the most. Yeah.
 
</strong>Michael Hingson ** 36:17
Yeah. Give me a break. No, I met. I met a person once who was very proud of the fact that they got certified in Colorado, the first ready, therapy rat. I'm sitting. Oh, how does that work?
 
<strong>Jackie Robinson ** 36:35
Yeah, yes. Yeah. And then you had those people actually speaking of planes that would bring their hamsters and then you can't have a flush them down the toilet? Yeah. Yeah. Oh, my gosh, people, people
 
</strong>Michael Hingson ** 36:52
want to see that, that means you're always going to have a job. And so you finally discovered, though, that the sky wasn't really falling? Or maybe it was, but you could cope with it? Hmm. I could
 
<strong>Jackie Robinson ** 37:04
cope, you know, let the sky Gosh, a most recent example. So you can't make this up. And this is I have such a positive mindset typically. And so that that's what else helped with I think, thinking of grounding techniques to support well being to reduce panic attacks, was it really allowed my just innate way of wanting to think positive come through, doesn't mean that I don't focus on problems, because I know sometimes that can be the barrier label of those that are just more positive minded. That toxic positivity, we've heard that term a lot, right, where, you know, you don't allow people their lived experience, but I'm very big on allow people to have their lived experience giving their time for emotions. But I love positive thinking, because it allows us to come up with solutions or to get through tough times. So the most recent challenge I experienced was, the day after Christmas, I ended up having a ruptured cyst, and bled out internal bleeding. If anyone's ever experienced it, you know how terribly painful it is, it's, I hope I don't ever experienced that again. And it was a full moon this December 26. So I was at the ER on a full moon, the day after Christmas, when everybody's there because nobody went, I don't think um, Christmas. And so first Urgent Care was on their waiting list for five hours in pain the whole time. But thankfully, you can put yourself on a list and then you go to the clinic, they said, we can't, we can't take you we're gonna fast track you to er, because this might be a kidney stone or an appendicitis thing. Okay, I'm in ER for a while. So fast forward 13 hours later, I get morphine. And it took two hours for it to kick in, because my pain at that point was just they had tried other medications props to the to the hospital, but you know, nothing, nothing was working at that point. So I came out of it. And I just thought, Well, I'm so glad that I get to at least not have surgery because I wasn't bleeding enough for surgery. And then I was thankful that 15 hours later the pain had finally stopped and I could go home and you know, sleep sitting up. And that's that positive piece. The positive thinking of how do we take a challenge when you know that you've had anxiety and you can go into panic attacks and manage it in a way that is effective. So I was in dire pain for a long time but at the end of the day I can kind of you know joke about it now.
 
</strong>Michael Hingson ** 39:54
So does it kind of just heal on itself.
 
<strong>Jackie Robinson ** 39:56
It will heal on its own. Yeah. So now it's just You know, asking those questions, what is my body need? Yeah, um, so if I need rest or a nap and I'll take it, I do walks on the treadmill, it might be 1.7 miles per hour, you know, not still more miles per hour, but it's walking. It's day by day progress. And so I think it's that anytime we have a challenge, how do we break it down and see the positive in it, so that we can get through it. But then, just, you know, when you break it down, step by step, it's much easier to see the light at the end of the tunnel.
 
</strong>Michael Hingson ** 40:31
I've always been a very large water drinker, but nevertheless, I feel your pain in a sense, because I did have a kidney stone once. And it is no fun is
 
<strong>Jackie Robinson ** 40:42
your heart. Yeah,
 
</strong>Michael Hingson ** 40:45
it is no fun. And it took several hours for it to pass in the hospital. But it did. It did. And it's just kind of one of those things that occurs.
 
<strong>Jackie Robinson ** 40:57
Yeah. Oh, yeah, I do not. I do not envy those with appendicitis or kidney stones after feeling that pain. Yeah. Yeah. Yeah. Yeah. Haven't
 
</strong>Michael Hingson ** 41:10
had to worry about appendicitis, but did have a kidney stone and, and then they said, You need to drink more water. And I said, Look, I'm drinking like 80 ounces a day. But I upped it, but I upped it to 100. That's okay. No, not a problem. But you know, it's just one of those things. And it goes on. Well, so free. So for you. You, you are evolving like all of us. Share if you would maybe kind of a personal challenge or goal that you're working on now in the world. Yeah. Well, it must have one up.
 
<strong>Jackie Robinson ** 41:47
Yeah, it's one in the same. I think now it really is a challenge because I wasn't expecting to get a ruptured cyst. Well, yeah, holidays. But um, I want to I want to run my 10th official half marathon into February. In Vegas. I did their marathon a while back. And yeah, I've just I thought, you know, nine, half marathons. Officially, I'll use the air quotes, quote, unquote, is good, but 10 is just now that feels more like I don't remember. Yeah, yes. So that is end of February. Right now I'm still walking because I can't do much more. I'm just kind of going with where my my body wants to go. But that is actually a fun goal and challenge. It's going to be even more of a fun goal and challenge now because it's, you know, time that the clock is ticking.
 
</strong>Michael Hingson ** 42:44
The cyst heal in time, do you think? I
 
<strong>Jackie Robinson ** 42:46
hope so they said, it takes a few weeks for it to break down and kind of your, your blood to reabsorb in your body. But it's all just kind of based on the individual to in terms of how soon you can get back to exercise and your day to day. So it starts with a walk. But that's my next challenge. Take on SO. Water, I'll be there.
 
</strong>Michael Hingson ** 43:10
Well, if it isn't in February, when's the next one after February?
 
<strong>Jackie Robinson ** 43:13
It'd be next year. Another I just sign up for another race. Right? I just find one. Yeah, this would be a fun one. Yeah. Well, there you go. It's a good end goal to have in mind for health and recovery. And
 
</strong>Michael Hingson ** 43:27
you'll be able to do it. And then if it isn't in February, it'll come soon enough.
 
<strong>Jackie Robinson ** 43:31
With both of our positive mindsets. I think we're putting the energy and this energy out there. Yeah, this is gonna happen. But listen
 
</strong>Michael Hingson ** 43:38
to your body. Yeah, yeah. Yeah.
 
<strong>Jackie Robinson ** 43:41
Well, I could always walk. Right? The Walk jog. Yeah. Yeah. But though that's next for me. Well, there you go. physical wellbeing challenge slash goal is is the immediate next thing around the corner for me.
 
</strong>Michael Hingson ** 43:59
So what do you do in general? I think you've talked about this some but if you want to go into more detail about a deal, what do you do? Or how do you handle stress and adversity,
 
<strong>Jackie Robinson ** 44:08
positive thinking and well being tips and tricks, so it's, and I know it might be harder for some to think more positive by nature, some of us might be more problems focused, and that's okay. And some might be more solutions.
 
</strong>Michael Hingson ** 44:25
So criminal tendency again, yeah.
 
<strong>Jackie Robinson ** 44:28
Either one is okay, pick. The coming up with that positive lens on life is just easy for me. But for those that even think from a problems perspective, it can be helpful just to say, well, what's the worst that can happen and how to handle it? And then, so that helps me get through challenges and adversity is just glass half full, because I can come up with solutions so much quicker. And I love having a plan A, a plan B and A Plan C. So it makes me feel like no matter what's thrown my way. I'm gonna have a way to over Come in. But sometimes we're just, you know, punched in the face lots of times by life. The one thing that is a constant is the change life throws at us. So if there is just a lot of just challenges that are just coming, you know, left and right, I really, really do focus on grounding, techniques to support well being. So we ensure even more so that I'm getting exercise or that I get to talk to friends or family or I'm reading a book or I'm starting to limit my calendar as much as I can. Do
 
</strong>Michael Hingson ** 45:34
you spend time daily are often just reflecting like how things are going and why things went the way they did not viewing it as a failure, but rather as a learning experience to making it better. Down the line,
 
<strong>Jackie Robinson ** 45:50
I do my sink time for that is, typically when I'm outside, if I'm walking my dog, or I'm hiking, that's when I love just being able to think through, and it's not daily, that it gets to happen. But if I can get out a couple of times a week just to be outside on a walk, then that's what I'm doing on my treadmill, that's what I'll do. So I am a big champion of walking, or running or being outside and I share with people you know, there's a lot of science behind it. But we can come up with ideas and solutions and think through in our own processes and systems when we're we're walking well.
 
</strong>Michael Hingson ** 46:34
And no matter what anyone does or says to you, you're still your own best teacher, and you have to process it, and synthesize it and make it work for yourself.
 
<strong>Jackie Robinson ** 46:45
Exactly. Yeah, some and so one of the questions that I'll ask too, and you bring up that point is, what has whenever it comes. Whenever you think about what's supported you in the past when you've overcome adversity, what helps you get through that? Is it journaling? Is it bike riding? What does that look like for you because everyone's going to have their own mechanism. We forget what that can be sometimes when we're stuck in the weeds. So it's nice to have a mirror so to speak, and someone that can help you reflect on that.
 
</strong>Michael Hingson ** 47:19
Yeah, and it's, I don't know, for me a matter of the glasses half full, but it's also when something is going on and you don't know, necessarily directly what to do. I think listening to our hearts does tend to help us but also developing a circle of people you can go to to seek advice and not being afraid to do it. Too many people live I couldn't do that i i can't solve it myself. It's a sign of weakness if I let somebody else help, and that's not true.
 
<strong>Jackie Robinson ** 47:59
It's yeah, spot on. We thriving communities. The South African concept of Ubuntu, you know, I am because we are, the more we can kind of support on each other have at least one support system in your life. It can be so beneficial. Yeah. We don't need to tackle it alone.
 
</strong>Michael Hingson ** 48:18
And shouldn't Yeah, yeah, there's there's always value in a team. That's right.
 
<strong>Jackie Robinson ** 48:25
Hey, we used to hunt and kill that way, right? When we were hunters and gatherers. We had a tribe. We like to think it's changed, but we still need that community.
 
</strong>Michael Hingson ** 48:38
Well, we do and it's part of our nature or ought to be and too many people think that they don't need to and they just think that they're being more macho and all that. And the reality is it doesn't work that way.
 
<strong>Jackie Robinson ** 48:52
Absolutely. Well,
 
</strong>Michael Hingson ** 48:53
so tell me more about your coaching business. Do you coach people all over the country, the world virtually? Or what do you do?
 
<strong>Jackie Robinson ** 49:01
I do I coach virtually I coach on site, but more or less, it's virtually across the globe, just depending on the time zone. Typically managers, leaders and executives, but I also work with individuals love coaching students. There's something about students because they're, you know, they're just coming out in the world. They're super excited about it. They're just fresh face. They've got so many dreams and ideas and so anytime I'm working with higher education, it's a pleasure. Because we've got all these we've got a new generation that's gonna go out there and shoot great things. Yeah.
 
</strong>Michael Hingson ** 49:45
And they should be encouraged to it's it's so frustrating. I see so many times, like children being discouraged from being curious. They're being discouraged from dreaming and and Moving forward with all that there's nothing wrong with dreaming. There's nothing wrong with having hopes and learning, and maybe something won't work. And maybe adults recognize that. But it isn't the lesson, it's the discovery that really makes a difference, it seems to me,
 
<strong>Jackie Robinson ** 50:18
Oh, that's such a great way of putting it. Yeah, having them lead with curiosity. Well, into that point, we're seeing that the Gen Z generation is the most entrepreneurial, they've kind of seen where the millennials have gone with education. Some of them are still getting their education, some would rather, you know, work full time, and then be part time in school where their education is least partially covered by corporations. And then some are saying, Hey, I just want to be a solopreneur. So I think we're all seeing that with social media and the way that they've become influencers are the way that they've just built companies, and they're making so much money so quick. I love seeing them. It's that curious spirit, they just haven't let go of and, you know, they're, they're gonna do what they want. They're kind of like the rebels or the Renegades of all the generations. And it's fun to see.
 
</strong>Michael Hingson ** 51:18
I think that what we will we will see, though, is that you mentioned social media. The problem is that I'm not sure that we always make the best connections on social media, because it is still somewhat separate. And I think that the people who really succeed are the ones who really discovered the value of connection lism. Yes,
 
<strong>Jackie Robinson ** 51:38
which goes to all the research that's starting to come out on how loneliness has spiked among individuals, and I think specifically, the 18 to 35 year old generation, really sad. I feel really bad for those that were in college during the pandemic, and they had their first, you know, New Year Experience online, they didn't get to have those connections that so many of us had with people and professors, and now they've got it, but I think they're still trying to acclimate
 
</strong>Michael Hingson ** 52:13
Well, or they didn't take full exam, they didn't take full advantage of what they could do online. So rather than making connections through zoom, and actually having face to face contact, and discussions, it was all done through social media, sending messages and so on. And that's just not the same. No,
 
<strong>Jackie Robinson ** 52:34
even now, if you put them all in a room, oftentimes, they'll be on their phone. Yeah, not looking at it.
 
</strong>Michael Hingson ** 52:42
I've always found that fun. I hear. I hear jokes about kids doing that in the back seats of their cars, when they're riding around with their parents. And I actually asked somebody one day, why do you text to the person next to you in the car? Of course, the response was, Well, we don't want our parents to know what we're talking about. That's a problem, too. Yeah. Anyway,
 
<strong>Jackie Robinson ** 53:02
yeah. See, I suppose for some of those that aren't solopreneurs that are actually growing companies, because they grew up at this time where loneliness, and social isolation is significant. And now that's a point of research for a lot of the site, you know, in the psychology world and sociology world. What are organizations going to look like 20 years from now, or 10 years from now, if they're the leaders of these companies, and they're not used to emotional intelligence and connection, it'll
 
</strong>Michael Hingson ** 53:33
be interesting to see what they learned today, I
 
<strong>Jackie Robinson ** 53:35
guess, that I just brought high. So even those of us with a positive mindset can go but wait, this is going to be it'll be interesting to see.
 
</strong>Michael Hingson ** 53:42
Or they're going to or they're going to learn? Yeah, I think there's a lot to be said, for momentum. And the reality is that there are a lot of things that do work. And people who don't succeed are going to hopefully come to the realization well, maybe we need to change some of what we do. And there is value to what used to be that we should be taking advantage of.
 
<strong>Jackie Robinson ** 54:07
Like AI, a lot of AI programs out there now teaching emotional intelligence. And
 
</strong>Michael Hingson ** 54:13
there's a lot that AI can do. And you people keep talking about all the things that are bad about it, and so on. Yeah, but look at all the good things that come out of it. I mean, for that matter. It was artificial intelligence that did a lot of the initial work very quickly on developing the mRNA vaccines that we use for COVID. Wow. Yeah. They and I saw I heard in one report that using some sort of AI process they did in three days, that would have taken months or years for people to do without it. And that's the value of the tool.
 
<strong>Jackie Robinson ** 54:56
Yes, there how many pros and I know there's A lot of cons that that people see. But of course, that's with any situation or sure, you know outcome. Of course,
 
</strong>Michael Hingson ** 55:08
we have no problem using the internet today, even though there is still such a thing as the dark web.
 
<strong>Jackie Robinson ** 55:16
Yeah, I don't think any of us want to go back to those heavy encyclopedia books that well, there is that to your library. Yeah, we lose the internet.
 
</strong>Michael Hingson ** 55:26
I have a I just, I've never visited the dark web don't know how to do it. And it's probably inaccessible. Anyway. So yeah. So I will worry about it. How can people apply the things that we've been talking about today? What would you do to encourage people? And what are some of the first steps they should take?
 
<strong>Jackie Robinson ** 55:44
Um, I'd have them think, you know, on a scale of one to five, I love scales, five being, I feel like I'm thriving in life, where do you feel you're sitting? If it's a three or a four, then you might, you know, and hopefully, it's not a one or two, but it very well could be a one or two. But once you identify that state of well, being where you're at right now, you could just curate a list, and really start to keep track of what you're doing day to day. And you could just make a side note next to each of those, you know, daily activities, personal and professional. Do you love it? Do you like it? Do you hate it, and then over really a month, span of time, you'll very quickly be able to see where your time and energy is, or you appreciate it and where it's draining you. And then that's going to start to give you those building blocks to say, Okay, now how do I rearrange my day where I'm doing more of what I love, and less of what I don't love. For some, it really is a mental shift. And people have had aha moments to go, I don't like what I'm doing anymore. Like professionally, I need to switch roles, you might be within the same organization. But maybe this now gives you the the feedback and insights to say this is what I'd like to do more of instead. This is where I'd like to delegate, or maybe kind of disengage if if possible, maybe you are looking for something entirely different because it's no longer, you know, going against your your moral grant or your values. And that can be very, very helpful. It's just an initial starting point. And it's the new year. So it might be a good time to. And
 
</strong>Michael Hingson ** 57:30
the other thing you might discover, is really what you're doing you really liked doing and you just don't think you do until you think about it. And it's all about taking that time. Whichever way you go. It's all about taking that time to think about it and reflect. Yes,
 
<strong>Jackie Robinson ** 57:45
yes. And what's the percentage of time you want to spend every day on that thing that you love? You might be doing it daily? Maybe it's 10%? How do you increase it to 25%? If that? That would be your sweet spot? Yeah. So yeah, then it allows you to really break it down and get more tactical about what is the the average amount of time I want to spend here?
 
</strong>Michael Hingson ** 58:06
And what is it? What is it I don't love? And why is it I don't love it? And maybe maybe it isn't really as bad as you think it is. It's all about taking the time to put things in perspective.
 
<strong>Jackie Robinson ** 58:20
Yep. And as you mentioned earlier, everyone's gonna have their own time and space for that. I know, parents, they can get really busy. I've seen parents that get up at four or five in the morning. And they'll get in their workout or their think time, because that allows them to reflect or they get up at the same time because four or five is not their jam wouldn't be mine. But they'll go on a walk at maybe 6am with the kid, if it's a baby, you know, so the baby's in the stroller, and they're walking outside, and we're able to kind of sort through their thoughts before they check their work emails. So it's really just thinking, what is what's going to be best for me when when might be an opportune time. And I do some 15 minutes.
 
</strong>Michael Hingson ** 59:03
Yeah, it isn't something that has to take a long, long time. But but you have to take the time to do it. I tend to do it a lot when I'm going to bed. And I actually fall asleep sometimes thinking about it. But it doesn't mean you have to spend hours at it. But but it is important to let your your mind slow down and help your mind slow down because that's going to make you a stronger and a more vibrant individual.
 
<strong>Jackie Robinson ** 59:29
Yes, you reminded me of the gratitude journals, where you're just writing three things that you loved for the day or three challenges you experienced and how you're going to overcome it next and that can take five minutes. Yep, the end of the day. It
 
</strong>Michael Hingson ** 59:46
doesn't need to take a long time. No, no, but it can be very valuable. Or go pet a dog or a cat. Yes. I have one of each. And the cat demands a lot of petting but it's so hey she's acuity. Well, if her name is stitch, we rescued her, Oh, we were actually going to just take her and find her home because the people who owned her the wife had died and the husband was going into an assisted living facility and decided that he didn't want to take the cat and he just told his caregiver take the cat to the pound. And we learned about it. And my wife said, Absolutely not. But then I, I made the mistake of asking what the cat's name was. And they said the cast name was stitch now what you need to know about my wife. When she was alive, she passed away November of 2022. But she was a professional quilter from 1994 on do you think a quilter is going to let go of a cat named stitch?
 
<strong>Jackie Robinson ** 1:00:53
Yeah, ain't
 
</strong>Michael Hingson ** 1:00:54
happening. Oh, my
 
<strong>Jackie Robinson ** 1:00:55
God. It's a sign that with the sign was oh, it was a silent smile from heaven.
 
</strong>Michael Hingson ** 1:01:02
In stitchy, is still here and, and loves to get petted while she eats and loves to interact. So it's great.
 
<strong>Jackie Robinson ** 1:01:09
I love that. I love that for you. This year,
 
</strong>Michael Hingson ** 1:01:12
it'll be nine years since in genuinely change later in January. It'll be nine years since we got her so she's a great cat. Wow,
 
<strong>Jackie Robinson ** 1:01:22
it was meant to be.
 
</strong>Michael Hingson ** 1:01:23
Oh, yeah. Well clearly meant to be with a name like stitch. Absolutely. No question about definitely. If people want to reach out that people want to reach out to you. How do they do that?
 
<strong>Jackie Robinson ** 1:01:36
Yes, you can find me on the gram on Instagram. I'm at Dr. Jaclynn Robinson. Thank you, J A C L, Y N N. Almost like Jaclynn Smith that Charlie's Angel, except with two ends. Yes, Dr. Jaclynn Robinson. I'm also on I've got a website. So you can also find me at Jaclynn <a href="http://robinson.com" rel="nofollow">robinson.com</a> which made it very easy.
 
</strong>Michael Hingson ** 1:02:09
There you go.
 
<strong>Jackie Robinson ** 1:02:10
Why not? Why not just you can hunt me down. And then I'm also on LinkedIn. I'm also I have to check. My LinkedIn is Jaclynn Robinson. It said Jaclynn Robinson. Yeah. So you'd be able to find me there. And then I'm also on AIX, which I'm still you know, I'm surprised I didn't say Twitter. I think I've been acclimated to it now being called the EC. But under that when I am at nine muses, like the nine shoot that's ology p r o d, short for nine Muses productions. So find uses P
 
</strong>Michael Hingson ** 1:02:49
im uses productions?
 
<strong>Jackie Robinson ** 1:02:51
Well, Greg did not take credit for that. But my, my brother came up with my company name, whenever I had started doing work in entertainment, because it's, you know, the muses are such a blend of science, and art and poetry and all of that. So we thought, That's a good name for your social sciences and entertainment background.
 
</strong>Michael Hingson ** 1:03:13
That's a great, very clever name. I'm
 
<strong>Jackie Robinson ** 1:03:15
not better. I cannot take the credit for that one. But I will never let it go like I'm
 
</strong>Michael Hingson ** 1:03:20
fine. Good for you. Well, I want to thank you for being with us. This has been a lot of fun. And I really want to thank you all for listening to us. And hopefully, you found some great insights with everything that Jacqueline had to say and that you will reach out to her. Let her coach you or at least it'd be great to interact and another person to talk with. We'd love it if you would give us a five star review wherever you're listening to unstoppable mindset. So wherever that is, please give us a five star review and a rating. appreciate it greatly love to hear your comments and thoughts. You're welcome to email me my email address is Michael m i c h a e l h i at accessibe A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. So that's <a href="http://www.michelhingson.com/podcast" rel="nofollow">www.michelhingson.com/podcast</a>. But love those ratings and reviews and Jackie, both for you and for all of you listening out there. If you know of anyone else who you think we ought to have on unstoppable mindset, love to hear from you. Really I would appreciate any introductions and thoughts that you have because we're always looking for guests who want to come on and talk and tell their stories and all of that. So I would really appreciate it if you'd suggest guests. We are always grateful for doing that. So the only thing I can say once more Jackie is thank you very much. It's been great that you're here. Really appreciate your time and just thank you for for being with us today.
 
<strong>Jackie Robinson ** 1:05:00
Thank you. Thank you so much for having me.
 
</strong>Michael Hingson ** 1:05:06
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Criminologist and Performance Coach with Jaclynn Robinson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/74676bbe-1d5d-49a0-81e5-1b66b06fb95c.mp3?source=rss&amp;ext=asset.mp3" length="96719452" type="audio/mpeg" />
<itunes:episode>252</itunes:episode>
</item>
<item><title>Episode 251 – Unstoppable Transformational Facilitator and Executive Coach with Colleen Slaughter</title>
<guid isPermaLink="false">https://pinecast.com/guid/395bbc03-22a2-4ef5-a853-659caefe56b9</guid>
<pubDate>Tue, 23 Jul 2024 11:00:20 -0000</pubDate>

<itunes:duration>01:06:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f6cbf547-1920-46c5-a549-3473a45ec118/UM251-Colleen_Slaughter-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Colleen Slaughter is all the above title says and more. She was born in Michigan, raised in Kentucky and then spent time in various parts of the world, but she always wanted to put down roots in France where she now resides.
 
Her story of getting to the point of operating her own business as an executive coach and transformational leader/facilitator is an interesting one I think you will enjoy hearing. Over the past 15 years she has coached people from large companies, NGOs and other organizations that have sought her expertise to help leaders grow and, as Colleen puts it, become empowered to make bolder moves. What Colleen does and what her efforts mean will become clear to you as you listen to what she has to say.
 
During our time together Colleen talks about what all of us can do to become more grounded and ourselves discover how to make “bolder moves”. You also can learn more about her and what she does by visiting <a href="http://www.boldermoves.com" rel="nofollow">www.boldermoves.com</a>.
 
<strong>About the Guest:</strong>
 
Transforming leaders worldwide to unlock their true potential and create meaningful impact. With over 20 years of experience as a Transformational Facilitator and Executive Coach, I help leaders understand their worth at a profound level, creating a ripple effect of purpose and service throughout their organizations and lives. By empowering them to make bolder moves, I assist my clients in transcending limiting beliefs and self-doubt, unleashing their innate power to achieve remarkable results. Collaborating with Fortune 500 companies, NGOs, and nonprofits across 60 countries, I bring a global and deeper perspective to leadership development. Specializing in leadership effectiveness, change management, resilience, emotional intelligence and agility, conflict transformation, communication savvy, and personal influence, I provide a calming and open space for meaningful personal insights and enhanced working relationships. Join me on the journey of transformative leadership, aligning purpose, articulating precise goals, and igniting your drive and influence to inspire others towards collective success and fulfillment. Let's make a difference together.
 
<strong>Ways to connect with Colleen:</strong>
 
LinkedIn:  <a href="https://www.linkedin.com/in/colleenslaughter/" rel="nofollow">https://www.linkedin.com/in/colleenslaughter/</a>
Twitter:  @CSlaughterCoach
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hello, and welcome to unstoppable mindset. This is our latest episode, we're glad you're with us. It is 2024. And we're really happy about that. And we've got a lot of exciting things to talk about today. Our guest is Colleen Slaughter, who is a transformational leadership coach. And one of the things in reading Collins bio that I really reacted to and love was that she mentioned that I'm going to really want to know more about it, that she helps leaders make bolder decisions, which I think is really pretty cool. People need to make more bolder decisions. Well in the world, people need to make more decisions in general and not wait for others to do it. But that's another story. And we'll probably get into that too. And Colleen has a new book that she is working on and getting ready to publish. And that's going to be pretty exciting. So we'll talk about that. Lots to talk about today. Needless to say, So Colleen, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Colleen Slaughter ** 02:23
How much Michael, thank you for that. Welcome. And yeah, I didn't hear that before that that was interesting for you. So looking forward to dive in? Well,
 
</strong>Michael Hingson ** 02:30
I was reading the bio today. And that just jumped out at me and I had read it before. But today, it just really jumped out. And I think it's such an interesting and absolutely appropriate concept and thing to deal with the whole idea of making bolder decisions and in reality in our world today, as I think about it making decisions in general because too many people. Well, I don't know whether I really want to decide that. What do you think and people don't make decisions? And that's unfortunate, and gets too many people in trouble? I would I would think you would say
 
<strong>Colleen Slaughter ** 03:09
for me, yeah. So I think there's I'm just reflecting for a moment about ways to approach the question, I've got to two different things that seem to jump out of me. One is to say, I think people are making decisions all the time. That's how we act, right? Are we going to go left? We're going to go right? And therefore we're going to go back? Right? What I think is missing. And this is what I sense you're getting at is the boldness in their decisions, but boldness not necessarily meaning huge or big things they're doing. But things that require courage, right? Most of which, of course, one look at my website or the things I've sent, which show that being more authentic, finding our own voice standing up for what's important to us. All these things are where I think the world is lacking in journey. Yeah,
 
</strong>Michael Hingson ** 04:01
I think you're right, people are always making decisions, do we go left or go? Right? Do we go do we stop? And so many of those are just kind of automatic decisions. But when it comes to really making a decision that you know, is going to make some sort of major change or have some sort of major effect in what you do. Or you realize, well, this is going to affect other people or what are other people going to think of me from making that decision as opposed to it being an automatic decision. That's where it gets interesting.
 
<strong>Colleen Slaughter ** 04:38
Yeah, totally more intentional about what they're doing. Right. And
 
</strong>Michael Hingson ** 04:42
the whole idea of more intentional decisions or not. And not making a decision is of course a decision but that's not really a good thing. And then you get mad when things don't go the way you want. Well, you didn't make a decision and you didn't choose to deal with it. Whatever it is,
 
<strong>Colleen Slaughter ** 04:58
well Indeed, indeed. Well, let's
 
</strong>Michael Hingson ** 05:02
start a little bit more in the past. Tell me a little bit about the younger Coleen, where you came from what you did growing up and how you kind of ended up where you are. Because you're, you're not anywhere near where we are in Kansas. That's yeah, you're not in Kansas anymore.
 
<strong>Colleen Slaughter ** 05:23
anymore at all, that's for sure. Although I did come from another case state. So I grew up in Kentucky, where and I grew up in Louisville, actually, although I was born in Michigan. I was born in Grand Rapids. That came to Kentucky relatively quickly after I was born.
 
</strong>Michael Hingson ** 05:44
And the rest of your family came with you. You didn't go by yourself. Yes,
 
<strong>Colleen Slaughter ** 05:47
my mom actually my mother, my hands, my mom and growing up in New Jersey, and one of seven kids typical Irish Catholic. When she became pregnant with me, she was sent to go live with one of her sisters who was in Michigan. So it was the three of us if you will, that then made the drive to Louisville to meet yet another sister and her husband. And what was starting to be then their children as well. Ah, so that was the start and then how was I I was similar to what you might be picking up now is pretty spunky. Putting pretty big for me yet also loving music into sports. I used to play T ball and softball. And yeah, I'd like to write even then I remember writing books and getting awards. And but I had this yearning, you know, I just have this really strong intuition I was always given, which has been one of the determinants for my course in life overall. And so when it came time for high school, and you know how it is typically in the States with foreign languages, we don't start them in my view early enough. Yeah, so high school, given the option of French, Spanish or German and for me at that moment, there was no question it was going to be French. And then at the earliest opportunity, I came over here, by the way, so everybody knows I do live Italy only live in France, but I've had a series of back and forth with the states about 20 years of that but just to backup that I had fallen in love with the notion of France came to Paris to do an internship I found that Wow, is this completely different than anything it woke me up especially coming from Kentucky with all due respect to everybody, all my friends and family there. And I just wanted to come back there was something in me that woke up. And because what I found is that when I'm here I have quite a different work, right? i My clients are different because of the mix of nationality because of the mix of language, friends coming from all over the world and even former America you know, even fellow Americans I mean, who, who also share this International Love. So in a nutshell, that's how I ended up here. Of course, there's more I can say to fill in the dots but curiosity, it intuition, and there's that word again, boldness or courage is essentially how it ended up here.
 
</strong>Michael Hingson ** 08:25
So did you go to college?
 
<strong>Colleen Slaughter ** 08:29
I did. I went to University of Kentucky. Okay, I'm a wildcat. more ways than one. I used to say that at a Toastmasters meeting like yeah, okay. Yeah, I went to University of Kentucky, majored in French, at two degrees, French and in business management. And the French piece was because in high school, a former graduate had come back and talk to the French club and said, Whatever you do, don't stop taking the language, it will seem like other things are more important, but don't stop taking it. And I followed her advice and so glad that I did. Of course, it helped tremendously with with the choice that I made afterward. But I went there at but I that was my undergrad, and then from graduate school, I actually went to a school and for avid to two schools in France. So I have done two graduate degrees in France.
 
</strong>Michael Hingson ** 09:20
Now, when did you graduate with your undergraduate degree?
 
<strong>Colleen Slaughter ** 09:23
That was a 9090 90. Okay. Sorry. That was my that was my high school 94 I graduated with the undergraduate degree.
 
</strong>Michael Hingson ** 09:32
Got it. The reason I asked is, was probably about 10 or 11 years later, and I don't remember now when, but I was invited to go to Brevard County, Kentucky to do a speech. And the speech was because of being in the World Trade Center and all that, of course, but the speech was to an event was an awards assembly at school. district and breath are County. And what they did is they gave everyone who had attained at least a C average from sixth grade on they gave them an award. And B the the higher your grade point average. And the longer you did it then the more notice you got until at the end, there were actually four students who had a 4.0 GPA from sixth grade all the way through high school. But when I was preparing for this speech, they said we're starting at five o'clock with all the awards and all that and your speech, but you have to be done by 630. You cannot go a minute beyond 630. So whenever you start, you have to end your speech at 630. And the reason is, it was the day of the NCAA March Madness final championship. And the Wildcats are one of the two teams in the championship basketball country and there was no way anyone would stay in that gymnasium where the speech was and the whole event was taking place after 630. And at 630. We ended and by 631 The place was empty. I was
 
<strong>Colleen Slaughter ** 11:18
of course you know, Kevin growing up in Louisville. There's a big rivalry the University of Louisville in the University of Kentucky Yeah, right. Oh, well. ovalized.
 
</strong>Michael Hingson ** 11:27
I was wondering when you were gonna get back to that. Louisville. Yeah. Yeah,
 
<strong>Colleen Slaughter ** 11:30
so low. So the Cardinals and the cats right at cards and cats, as we say over there. So that's the big the big talk, particularly around this time of year. I
 
</strong>Michael Hingson ** 11:40
also had the pleasure one year of being in North Carolina, when March Madness was about to begin. And of course there you have Duke NC State and University of North Carolina. Yeah.
 
<strong>Colleen Slaughter ** 11:56
I lived the last time I lived in the States. Oh, did you North Carolina, or you're welcome. My girls are born in Raleigh. So Wow. Yeah. Right there and the triangle where all of those goals are.
 
</strong>Michael Hingson ** 12:10
So do you miss basketball?
 
<strong>Colleen Slaughter ** 12:13
You know, I used to play actually, that was one of the sports I played in grade school. And um, no, I like to watch it. But I'm not. I just never had the habit of well, let me get back on that. What I tend to watch now is I watch soccer World Cup soccer, women or men, particularly women, because my daughter is really into soccer now. Oh, good. And I had the joy of seeing the women's team, the US women's team play when it was here in Lyon, the finals? And of course, they won that year. And yeah, that was I think it was 19. I'm not mistaken. So but no, I don't actually miss basketball. But if I did, I could you know, thanks to the internet. You can watch it quite accessible if I want to.
 
</strong>Michael Hingson ** 12:58
Yeah, that's, it's kind of interesting. Well, of course, on New Year's in 2024. At the Rose Bowl, we had Michigan and Alabama, in football, which I think was quite the contest. And and Michigan won that. So it's interesting because they were number one in the rankings. And then in the Sugar Bowl, Texas, and Washington played in Washington was number two, and they won. So it's actually going to be number one. And number two, or will it was one and two going into the championship, which I guess is on the eighth of January. So it's just it's just interesting, all the sports stuff.
 
<strong>Colleen Slaughter ** 13:44
Well, we can there's lots of metaphors. I have a dear colleague, who goes around the world talking about resilience and picking up habits of resilience, and he will often use the metaphor of the sports psychology. So yeah, there's a lot we can have areas in life where we can bring that in.
 
</strong>Michael Hingson ** 14:02
Yeah, it definitely does play into it. Well, so you went to college, and you got two degrees and all that. And what did you do after college?
 
<strong>Colleen Slaughter ** 14:13
Well, just before the end of college, I met a Frenchman in Kentucky. So he became a great reason or excuse, depending on I guess, how we look at it to get to France again. Because I spent a couple of years then going back and forth between France and the US because at that point, I didn't have working papers have the right to live here. And as a typical American, in my experience, it's much more American what I'm about to say than it is French, which is that I had no idea what I wanted to do when I got out of school. That's not very French. They pick it out at 18. When they do the baccalaureate, you know, big exam. They pretty much determine their life from that. But not me. I had no idea so I was just grabbing it jobs that came up Long and being an Anglo fun, you know, English mother tongue. Even with high unemployment in France became pretty easy, relatively easy to go from one job to the next. So I found myself going back and forth across the Atlantic for several years. You know, coming to France with a pile of money, I made waitressing, for example, finding a job with pharmaceutical industry, going back to the States, because I ran out of some money or whatever it was. So I had this pattern going. Until at one point, I was working with a Canadian stock brokerage company. I won't say the name because I didn't have working papers. But here's what I can tell you is the woman that was there in charge of the admin piece. She suggested she was on the phone with her best friend at the Irish embassy, talking about how can we get Coleen actually working here legally. And a friend at the embassy said, but Colleen, that's Irish.
 
</strong>Michael Hingson ** 15:58
I was just thinking that. Yeah.
 
<strong>Colleen Slaughter ** 16:02
And the woman that I was working with asked me this, oh, no, just my grandmother was born there. But you know, it was ages ago, she hasn't been that person at the embassy says, oh, yeah, she couldn't be Irish. And that was like, what do they say a worm in my ear that just stayed with me for a while. And then when I my next trip back to the States, I did all the paperwork proving that. And the here we talk about boldness, right? I think so. But I had a, I did all this paperwork proving that I'm her granddaughter and from woman through the lineage of women, because it was she's my maternal grandmother, there was extra paperwork involved multiple states involved. But at the end, I ended up with two passports, which has facilitated quite a lot because because it's allowed me to live a big part of my vision, which is establishing myself in Europe.
 
</strong>Michael Hingson ** 16:59
And what happened to the Frenchman you met in Kentucky, ah,
 
<strong>Colleen Slaughter ** 17:03
forgot about him. Now, we stayed together for quite a while, like seven years, and then that we outgrew that, let's say and moved on went on our separate ways. Yeah. But it was, it was a nice. It was a period where of course, in early 20s, like many of us, I was really looking for myself, yeah, did a geographic to try to get away from some things I didn't want to look like, which is really typical on the greater geographic, and that's fine. But the cool part is in doing that, of course, everywhere I go, there I am. So it's not about getting away from myself ever. Like coming here has completely changed my life. And in terms of the perspective I have, from this side of the world. And, and the people that I meet, who are obviously from everywhere, I've traveled quite a bit. So in many, many ways I went from feels like I've become much more of a prism, meaning I have multiple views multiple ways to see things.
 
</strong>Michael Hingson ** 18:13
Well, and it gives you a lot more perspective,
 
<strong>Colleen Slaughter ** 18:16
as well. Exactly. And that's, that's the been one of the biggest tools I have as a coach as well. And when I'm helping teams and helping leaders step into their vision and what they find fulfilling. Yeah, to be able to see things in different ways, like you're saying with the multiple perspectives through through, for example, for you the metaphor of a prism that comes in very handy.
 
</strong>Michael Hingson ** 18:41
So is there a significant other in Colin's life these days?
 
<strong>Colleen Slaughter ** 18:44
Is there a sundial? Well, that's a Ford question.
 
</strong>Michael Hingson ** 18:47
I'm nosy aren't I?
 
18:49
Quite nosy indeed.
 
<strong>Michael Hingson ** 18:52
Well, you said you had two little girls.
 
</strong>Colleen Slaughter ** 18:55
I do have two girls, I can say that. They're my significant others. Why don't we say that my dates always my 13 year old and my 10 year old. There you go. There we go. Now, I've been through quite a bit of transformation these last four years. So just the fact that I'm even having my own apartment and a country that's not mine. And there's quite a streak of independence in me, because
 
<strong>Michael Hingson ** 19:21
you're kind of making it yours though. Which is fair. Yes, I
 
</strong>Colleen Slaughter ** 19:26
am. But I also think more more of a citizen of the world. That's how I see myself more than anything. Yeah. American, partial Irish, the fire Enos of the Irish.
 
<strong>Michael Hingson ** 19:37
Well, there you go. And that's why you make bold decisions. That's right. So how did you get into coaching? So you worked for a stock company for
 
</strong>Colleen Slaughter ** 19:49
a while and of the jobs? I did? Yeah, indeed. Um, well, I have this group of friends that were very inspiring for me and one of them in a real The loving way, kind of challenged me and let me know that she was shocked that I had been doing the job I was doing not at the stock brokerage firm, but something else I was doing, which was well below my competency level. And she nudged me and said, you know, you can be so much more. And she said, loving way I didn't feel criticized, I could really hear it and step into it. And at that time, a few women in that group, were going back to school. So I realized that the thing for me to do was to go back and get my MBA. So I did that I got into a school that's well known here in France, it's actually quite known internationally. And at that point, again, I didn't know what to do. Here I am with not knowing what I wanted to do. But I knew that with an MBA, I would have a much easier time not knowing what I wanted to do. And I got into consulting, management consulting, I gotta say, I didn't want to get into consulting, because I've heard horror stories about it, taking over your life, not having any kind of balance, never sleeping, etc. But I loved it. I traveled the world with this little boutique Parisian consulting firm. My first time I went to Japan and South Korea, I was back in the US regularly. So I got to see family quite often. And it was through that boutique firm that I first heard about coaching. And as with most things in my life, the bigger things that I've ever done. As I mentioned earlier, a lot of it I do through intuition. And so what happened when I first heard of coaching is my whole body lit up. It just had this big expansive experience. I said, that is me. And I know, that's me. But I was early 30s, finding all kinds of other things I could do before I mean, how could I possibly think of switching careers now and I'm in the middle of this, I can't stop and switch. And so it went on for a few years, which I think again, if we talk about life, stage stages of life is pretty typical. But then I ended up at a crossroads, I was back in the States, really wanting to come back to France. And I coached myself and said, you can go back to France. But first you're going to make a step change in your career. Because that career there, the first one that I was so holding on to and not wanting to change, actually, I didn't stop complaining about it. And so I said, Okay, you go back, but you're gonna go back on different terms. And I did my homework, I picked out the coaching school to go to, at first I was going to do coaching school as a feather in my hat, a way to have go back into corporate world and human resources, for example. And midway through that coaching school, I knew, forget the Father, this is the whole hat. This is what I want to do. It just, there just wasn't a question. I mean, one thing I will say and of course, it's been a learning curve, all of it both. Being a coach, being a better coach, but you know, evolving. I mean, my level of coaching evolves as I grow as a person, but also learning how to run a business and have a successful business. All of it's been a learning curve, which just by the nature of a learning curve, probably is clear, it has not always been easy, right? But I can't imagine like the gift in it is I don't have a job I'll do when I retire like this is what I'm gonna do this is I don't need to think about another career to have something else to grow into. This is it. I'm very happy to keep doing this forever. And that's a wonderful gift. Yeah. Yeah. So that's how that's how I got into it. That's how I felt. I figured it out, went to coaching school, still thought I'd sidestep it a little bit by going into HR and then had yet again, another lightbulb moment where no, this is actually going to be the full deal. Well,
 
<strong>Michael Hingson ** 24:15
it's good that you're able to, to actually be a person who recognizes that and who listens to her intuition. And although it sounds like you had to be dragged a little bit kicking and screaming because you kept taking little sidestep sewing, I'm not sure about this. And then something comes along and says, Yeah, you really are and then eventually you decide to so she really wanted
 
</strong>Colleen Slaughter ** 24:44
to do exactly what I wrote about and one of my bolder moves in the book too. That's hilarious, but it's true. And even for the major in the NBA, even though it was always was my dream to have my own business. And even though that school is well known for entrepreneur, it's entrepreneur or ship program. I initially chose a whole different major. And then it was only once the term got started. And I finally lightbulb moment again, what am I doing? And I went and talked to the professor of the entrepreneurship program. And I was able to get into it, even though I had missed some of the classes. But exactly there's a part of me rebelling, that I'm rebelling against my young good, right? That's like, why not just follow the science? Follow the, you know, the ET movie, follow the Reese's Pieces? Just follow them. They're there. Right?
 
<strong>Michael Hingson ** 25:35
You know, come on, don't don't make life so difficult for yourself.
 
</strong>Colleen Slaughter ** 25:40
Exactly. Exactly. But that to your point earlier, right. That's what a lot of us do. That's, that's my whole thing was my coaching. And actually, anything that I'm writing is all about just being true to ourselves with a capital S, right? Just who, what? What are the Reese's Pieces we're seeing? And just follow those just go forward?
 
<strong>Michael Hingson ** 26:02
Sounds like a good life lesson you finally learned? I did indeed, yeah. And have you really learned it?
 
</strong>Colleen Slaughter ** 26:10
Have I really learned it? I would say I am learning it i? Again, they're some of the biggest things I've done. Now what I didn't say I said a little bit. But for example, when I went to this MBA, which is a top school I had applied as an administrative assistant. And I'm not by any means shape or form dodging administration, administrative assistants. Not at all. But for me, it was something I could do pretty much in my sleep. Yeah, but I've chosen it as a very safe job. Just easy peasy, not stressing me out. And when people hear that I went from such a role into this top MBA program. Most of the time mouse draw, they can't believe it, because how could this school, you know, let let a secretary in? Or how could it be that I actually was that smart or whatever, whatever is the thinking. But here's my take on it. I knew that it was the right thing for me to do to apply. And I could feel it. And I knew that my job was just to apply. The rest wasn't my business, the rest was going to work itself out. And essentially, that's what happened. And so I do learn the lesson. I would say most of the time, I'm armed with courage. I'm armed with honesty. I just had an insight today about something in my life where I wasn't being honest with myself, but I didn't know it. Right. They say denial, you know, not the river in Egypt. But the real denial, you know, it's there to protect us. And sometimes we know what we know when we need to know it. But at other moments, it's true that we can make excuses install. So I think the main thing is staying open and honest with ourselves.
 
<strong>Michael Hingson ** 28:06
Yeah, and it is. It's, it's sometimes it's a challenge to come to that realization. But it sounds like you mostly have do you. Do you analyze or do any kind of introspection everyday thinking about what happened, like on a given day, or just in what's going on and use that as a springboard to try to help you decide what you're going to do? Or how you improve? Or does this just sort of happen?
 
</strong>Colleen Slaughter ** 28:35
That's a good question. Um, so I'll say like the German say, Yeah, mine. I don't know if you speak any German, but yeah, it means yes and no. Yes. I like that word. I find it.
 
28:48
I love it. Yeah.
 
<strong>Colleen Slaughter ** 28:52
Yes, and that. Not I'm not just a coach by profession. But again, I really feel born to do this. So it's part of my nature, to want to develop myself as a human. So it's both if one were to come in my place and see my bookshelves, they are full of self development stuff, whether it's as physical as a yoga certification I have as intellectual as the organizational change programs I've been on or as philosophical right as Buddhism or whatnot that I'm a practicing Buddhists, but there's a lot that I subscribe to. But the idea is that there's a lot here that mostly shows what I've been up to in my life. So it's not just a career for me, it's who I am. And that said, I do have a really strong meditation practice. Twice a day I meditate it helps me step back from my life and get that balcony which I hear you say and my words, get that balcony view of what's going on. I don't necessarily I do analyze it. I'm told that I have a very light It, Rapid Mind, but I also feel into it. Because that's something I've learned mostly through my professional life. But I use it all over is also to go by energy and feeling, which has a lot to do with intuition about what feels right, where something might be off. What feels good to me what doesn't. And that's what I mean. Earlier today, I had an insight about a situation I was accepting, without realizing that it didn't really feel good to me, but I was accepting it because of part of the way I was programmed. And so as I uncover my own mechanisms, coping mechanisms and what's behind them, and what's driving me. Of course, I get clearer, I feel better that and it also equips me to be to help other people do the same.
 
</strong>Michael Hingson ** 30:58
Yeah, and I think that the whole idea of self analysis or introspection isn't necessarily, you go from one thing to another thing to another thing, and then a solution pops out. But that you take the time, at the end of the day, or at some point, or maybe even more than one time during the day to just kind of think about what's going on. And as you point out, meditate, and let the brain and the body really communicate with each other, rather than just trying to run pill mill through whatever's going on in the course of the day. And if we do that, we tend to be a whole lot better grounded.
 
<strong>Colleen Slaughter ** 31:40
Oh, no question. And I make much better choices for myself for others, and much more in alignment, we talk about being in alignment with ourselves. It's no question. Yeah, it's changed my life. And I resisted, there's another thing I resisted for a long time is meditation. The stages I went through to finally get to a place of sitting there for twice twice a day. quite comical, quite comical when I think about it, that in yoga, that yoga and journaling, because I also journal every day, and there are some days where I just get busy, and are tired, and I don't do it. But I always noticed the difference. The next day, I noticed a difference in how I sleep, I noticed the difference. And you know, the yoginis Yogi's call, it should DVT in the mind where it's really racing, I noticed that and the quality of my life goes down. I just and I maybe I'm just getting old. I don't know. But I'm at a place where I just want to feel serene, like, that's what's important to me, is serenity. And there's a lot of things that go into serene serenity, I don't just want to sit on the beach meditating all the time, although that's not a bad idea. But the main driver to help me get there is definitely as you were saying earlier, the choices I make. And I make the better choices when I come from a place of Center, which the practices I listed helped me get to.
 
</strong>Michael Hingson ** 33:08
So for you, the bottom line is you ended up going into leadership and transformational coaching. It doesn't sound like that was the original plan. But but you
 
<strong>Colleen Slaughter ** 33:21
original plan. In my path. Yeah. Do you want to hear how I got here? Sure. Kind of coaching. Okay. So I had been working with an MCC, which is a master certified coach. And I worked with her practice for quite a while I had different hats on there, talk about hats again, I like to use metaphors, one of which was recruiting in North America recruiting for her firm. And I learned about a company that has become one of my biggest clients. But this company does a lot of exactly that transformation, but not transformation. So here can be a misnomer, like just take a pause. And I have been recruited before for interviews to run, quote, transformation programs. And I show up to the interview. And we're talking about two completely different things with the idea of transformation. So the transformation I'm referring to is really about the human transformation. Because myself and my colleagues and those who founded this firm, I'm talking about the new firm that I'm talking about the way I founded my company, the way I know in my bones is the way I'm supposed to be coaching me my path. In that transformation. We're talking about humans developing into better versions of themselves. And indeed, that is how we see leaders improving. We improve as leaders when we were approved As humans, and there's a lot of people that have myths around what leadership is what it isn't. But at the end of the day, it literally is about stepping into who we really are and inspiring others to do the same. And so that's the transformation that I'm talking about. And that's how I got into it. And then I started working with all these other coaches and facilitators that were at really living the work, as we call it, they're walking the talk. The bar was really high. It scared me the bejesus out of me, can I really be good enough for this? I was used to being, you know, top top and what I was doing before and then I go into this group, and I wasn't so tarp at first, and it's been a journey. But again, that's that whole idea of caterpillar to butterfly, it's like, are we going to stay a caterpillar? Or do we want to take our wings and fly? And if we're going to want to fly off, we have to be willing to go through that process.
 
</strong>Michael Hingson ** 36:01
Now, where are you doing all this? Having gone back to France?
 
<strong>Colleen Slaughter ** 36:07
Yes, I Well, I did some of it from Raleigh. Actually, a lot of the at first, some of the trainings were taking place in Amsterdam, so did quite a bit in Amsterdam. But now I'm at a place where it's not only that particular group that I learned from and grow with, but a lot of other like minded souls. So there's a lot of us that are connected in the world. A lot of it can be virtual. Yeah. And, and so most of it is over here, but not all of
 
</strong>Michael Hingson ** 36:36
it. So how long have you now been in the coaching world, if you will? Oh, gosh, okay.
 
<strong>Colleen Slaughter ** 36:43
I started coaching school in September of Oh, eight and actually went in Boulder, Colorado, so not so far from you. And I graduated in May of Oh, nine. Okay, so I was already coaching between January and May of oh nine. But officially graduated as a coach may of oh nine, and started my business in June of Oh, nine. So what is that poster? 16
 
</strong>Michael Hingson ** 37:09
years and a half years? Yeah, 14 and a half years getting toward 15. There you go.
 
<strong>Colleen Slaughter ** 37:15
And I was at first also having my children, which was not a straightforward process for me. So that took a while. And so I was kind of dabbling in coaching, having my children dabbling in coaching, having my children. So it was really not until about 10 years ago, yeah, 910 years ago, where I started really getting serious about my business.
 
</strong>Michael Hingson ** 37:43
And you've not looked back.
 
<strong>Colleen Slaughter ** 37:46
I haven't looked back. And I've just tell you what, I've had a year of a lot of flux 23 was flux for me, what do I mean by that? Easily can make a list of 12 to 15 things or people which were removed from me, some of which hurt a lot. And some of which involved key clients, my business accountants, et cetera. But there wasn't a question about giving up. There just wasn't a question. I mean, I'm a big girl, I've learned to be a big girl with my big girl pants on and I know about cutting back and, and not having all the frills that I might like to have, but I didn't. I didn't give up and I knew that I would never, for me, this is me. I would never be happy, fully employed. By company, I just that would I would feel like I'm caged.
 
</strong>Michael Hingson ** 38:43
Yeah, so you wanted to be your own person and have your own company. And there's, there's a lot to be said for that.
 
<strong>Colleen Slaughter ** 38:50
There. Is it scary at times for sure. Well, sure, that's when our client when the clients are having problems, right. When the economy's down, obviously that will affect and then the challenge is about, of course, how to build a business that resist that. And, and stay inspired. But the same inspiring part for me, is there because I'm not doing what I'm doing for the money or for the business. I'm doing what I'm doing because it feels very much like a sole purpose.
 
</strong>Michael Hingson ** 39:23
And that's a commitment that is great to get to because when you can really say that, I mean, the money is helpful in a lot of ways and all that but still, when it ultimately comes back down to purpose. That That means a lot, especially when you recognize it.
 
<strong>Colleen Slaughter ** 39:42
Yeah, it's the whole what I say to my clients, which is true when we are really in touch with our why or purpose. That means our heart is engaged, not just the rational mind. So then it's I get out of bed on the hard days not just because I have to pay my bills which is We've all been there. And I've been there many times. But wow, what a sad way live if we do that for a long time. But when we can get out of bed, on the harder days, because I believe in us, and I know I can help people. And I know that I can make the world better, one leader at a time, or one team at a time, or one organization at a time, that changes everything.
 
</strong>Michael Hingson ** 40:25
What are some of the? Well, let's see, how do I want to say it? What do you think the biggest need of leaders that you coach and work with today is?
 
<strong>Colleen Slaughter ** 40:36
Oh, perfect. Well, that's a great segue actually what we were just talking about, because it's meaning, that's what I find is meaning, meaning and belonging, which go together. And so what does that look like? I mean, I believe it was the Center for Disease Control. And now I didn't see these numbers myself, I heard about this. So that's the caveat. That they've come out with the number one now, disease killer in the States, as loneliness, since COVID, is loneliness. And because since COVID, most of us are now virtual, we don't see you live humans all the time, or connect with humans in a, in a in a meaningful way. A lot of my clients, and I work with a lot of smart people, which I love keeps me on my toes. And one of the dangers of us, you know, the Smart Cookies, is that we very often can just operate from left brain or rational mind. Now, the left brain is wonderful, it keeps us in facts, it keeps us going really fast. It keeps us on results. But unfortunately, if we only spend all our time there first is exhausting. But the second thing is we miss out on that connective piece, which we can only get when we slow down. When we have more meaningful conversations when we connect with our heart, and when we all are agreeing on why we're doing what we're doing our purpose and our values. So that is the piece that is most meaningful to use a play on words, but it's true. Meaning is most meaningful for leaders today. And and that's why I love what I do usually start off workshops or coaching with people that just want to get there and get fast, get good results, let's go and bite them in the sun. Some of the exercises where it's required that they show vulnerability, it's required that they slow down, that they connect with each other through conversation in ways in depths that they're not used to. At first there can be some resistance, in fact, there often is, but they're very shortly into it. The energy in the room is extremely high. They're very loud and boisterous and laughing and smiles and, and I hear it constantly, every time. Oh my gosh, this feels so good. We were missing this. And last week, last week or two weeks ago, I was in Morocco with a with a team, a newly formed team. And their leader went up and he was sharing the strategy after and he goes after that exercise we just did together where all of us were vulnerable with each other and connecting. I've just saved 50% of my time. Now we're going to have a much more efficient collaboration together. It was amazing, because he was one of the ones and we were preparing the day together. He was reticent about embarking on some of these exercises where vulnerability and connection would be highlighted. But now he's a winner when exercising and he's a winner and he sees how that works. Along with the rational, logical mind.
 
</strong>Michael Hingson ** 43:47
How does the CDC loneliness play into that?
 
<strong>Colleen Slaughter ** 43:53
How does it play into that because when people are connecting from their true selves, like we started off talking about this earlier, right at the very beginning of our conversation, when people are revealing their true selves. Now, I don't mean naked and I don't mean they have to share their deepest fear necessarily right, but sharing more of who they are with each other opening themselves up to vulnerability that allows for greater connection which help which is naturally flows they have a greater sense of belonging. And that is the antidote to loneliness, finding meaning and connection. They say that you know, addiction and I know that's a whole nother topic, but I have to tell you, what's close to my heart are the adult children of addicts and alcoholics, etc. So we can go there or don't have to but here's what's really interesting. They say that the anecdote to addiction is not sobriety. It is connection.
 
</strong>Michael Hingson ** 44:56
I would buy that Now, here's a kind of odd question in a way. So you mentioned COVID. And all the the nuances and innuendos around COVID. Do you think that connection really means it has to be in person? Or can it be virtual as well.
 
<strong>Colleen Slaughter ** 45:21
It can be virtual for sure. I have some best friends around the world, literally, I have never met in person, literally, and we know each other inside out. I know that they get me completely and I get them. And we've never met a person.
 
</strong>Michael Hingson ** 45:39
The reason I asked the question is I hear all the time about people saying, We've got to get back together, we can't, we get fatigued from just doing things in zoom, or we, we can't just do it virtually, we have to be in person. And for me, personally, I see value in doing some things in person, like as a as a public speaker, I would prefer to do a speech in person than doing it over zoom. But the reason is, for me, I get audio cues from listening to an audience when I'm standing there with them, that I wouldn't get over zoom. And so I get feedback. But by the same token, I have believed that we can connect virtually pretty much as well as we can if we're doing it in person. So that's why I asked the question, because I think that we, we worry too much about some things and don't really focus on The Connectional part of it, if that makes sense. So
 
<strong>Colleen Slaughter ** 46:45
indeed. So it's about quality, not quantity. First of all, right. And in my words, what I heard you say, which I agree with, but just putting them in my words, meeting in person doesn't serve a whole lot if we're not going to actually connect with each other. Right? meeting virtually can be very meaningful when we connect with each other connect with each other. Right? Exactly. So in COVID, as an example, my colleagues and I had all learned about facilitating workshops online, we had never done this before, we didn't know if we could create the same sense of connection as we do in person, it was a great learning curve, we found we can definitely create connection, we can do that. And at least on the workshop front, it does not replace the in person effect of being with each other. Sure. So, but even before COVID, 99% of my coaching that I've done one on one with people that was that has always been virtual nearly. And I do have one great local client. And if he's listening, Hi, Tom. And I take the metro every couple of weeks and go meet with him in his office. That said, he's definitely an Annamalai, in the sense of most everyone else that I work with would be virtual. So I was used to the virtual space before COVID even hit and used to creating that connection. And I think, yeah, I mean, part of them Sorry for interrupting you. I just realized that's part of who I am. I mean, people who know me know, I mean, the elephant in the living room. I'm deep, I'm authentic. Some people love it. They love that what you see is what you got, some people are running like a bull in a china shop for people who don't want to be authentic. But that's always been part of who I am. So whether they're it's virtual or in person, that's gonna be me anyway. So maybe I'm just different.
 
</strong>Michael Hingson ** 48:49
Yeah, I hear what you're saying. And for me, virtual has never been a significant problem. Because I've worked for a number of companies where I have had to work remotely. Rather than being in the office, I've had to work remotely because they're in one side of the country or somewhere else, and they're not anywhere near where I am. And so I've grown quite used to it. So when we had to lock down, it never really bothered me a lot other than I couldn't travel and speak. But still, the reality is that we're a lot more flexible than we give ourselves credit for, if we choose to do it that way. Indeed. So it is it is it is a challenge. And
 
<strong>Colleen Slaughter ** 49:34
there's always pros and cons to everything Sure. And save money with a virtual but you might be missing out on the connection piece. So you can you know, et cetera. There's different things you can pick and choose but it's a great it's a great add on to have in our pocket in terms of ways to interact with each other. Yeah.
 
</strong>Michael Hingson ** 49:55
So in the world, where you Are human development and in in that whole space, what are some of the big topics that you deal with or that people are talking about today? Yeah,
 
<strong>Colleen Slaughter ** 50:07
good question. Well, ownership is a huge one, ownership, because there's a fear, particularly when we're doing workshops, or even the coaching where there's a lot of kumbaya moments, right? We're all hugging on each other, liking each other, and we walk away and nothing concrete gets done, where there's one Benton that develops. So therefore, ownership is a really big one that they most teams with under complete understanding, want to see how we can get them to do that. And what's the magic sauce again, it's that why it's co creating our why. Because when I truly believe in something, and I've had a say, in what that something is, I'm going to own it. So ownership is a big piece. Another thing is breaking down silos. How do we do that? Connection and meaning, that's another thing courageous conversations go with a silo breaking down to. So silos is a big one, new teams coming together. I mean, look at it's a VUCA world we live in, right, the volatile, uncertain, complex, ambiguous. So nearly every team I work with is some form of a newly constructed team. And so there's a lot of how do we make this team at a real team that wants to be not just thrown together, but want to work together to be productive? Those are some of the key topics. And then of course, there's burnout? And how do we keep these people at the top of their game and wanting to come to work? So there's a lot around resilience as well?
 
</strong>Michael Hingson ** 51:41
Well, and I was just thinking, when you were when you were describing all this about ownership in another way, all too often, we try to take ownership of something that we shouldn't try to own but share, and let other people also have their part of the ownership of whatever it is, you know, I'm a firm believer in the No person is an island or should be, and that we should all connected, we should all find ways to work together a lot more than we do.
 
<strong>Colleen Slaughter ** 52:11
For sure, there's no question. But you know, and again, if I may, having that dictated or kind of oppose from top down, in my experience, is fertile ground for people to say yes, but me No, meaning it's not something that will stick. So when they can actually genuinely have a say, and there's a co creation happening in the way forward. That's where ownership can come in. And an authenticity around really wanting to be part of this whole movement, which we often call it the movement, the program, change program, the new team, whatever it is, that is the name, we're giving this particular initiative, right?
 
</strong>Michael Hingson ** 52:58
Well, for people listening, what's maybe a step that they could take to start to have more meaning in their lives and feel like they're having more meaning in their lives and in their work and so on?
 
<strong>Colleen Slaughter ** 53:11
Yeah, that's great. Well, the first thing would be to check in, we talked about some of those balcony moments, some of those pauses in the day to see what's happening for me, what am I drawn to what lights me up? Where do I get the most joy, and to look to spend more time doing those things or incorporating more of them in our lives, as science tells us the energy that feels bubbly, and expansive is positive energy, that means follow the good stuff. Whereas when it's prickly and icky, not good for us, limited as much as possible. So literally, just by listening to ourselves, just like we started this, this conversation, listening to ourselves, listening to what feels good, but in a healthy way, not in the unhealthy coping mechanism bar. And looking to do more of that. I mean, there was this I'm gonna forget her name. And I mean this with respect this wonderful Japanese woman, and I'm forgetting her name, but she talks about sparking joy, right with organizing your home. And she, gosh, there's a whole way to fold. There's a whole way to present that she came up with. But this phrase of sparking joy has meant a lot to me. And I often look at how can we just a lot of us higher achievers want to go from zero to 100 like this, and we think if we don't make it to 100, we've somehow failed, which is a whole nother conversation because I don't believe in failure. But instead of putting that kind of pressure on ourselves, where can we just augment our joy by 2%? Where can we find just 2% more meaning? And if we just look at these tiny little ways each day to bring in more, because joy and meaning go together, by the way, so does gratitude. Gratitude goes in there. And there's another idea is is doing gratitude list or just becoming more aware of what we're grateful for. Those are some really quick ways that on our own, let's say without help, that we can start digging into more meaning and cultivating more that in our lives.
 
</strong>Michael Hingson ** 55:21
And I would augment that to say, let yourself feel the joy, take the time to feel the joy, and to enjoy what's happening. Because that's going to help fill your body and your spirit. And you'll be able to deal with so many more things in a very positive way. Rather than just letting everything overwhelm you, whatever comes along, that's joyful, or that makes you feel good. There's something wrong with that. You don't have to set it aside for another time, take a minute and let yourself feel the joy. Indeed, well, you are writing a book, do you want to tell us a little bit about that?
 
<strong>Colleen Slaughter ** 56:09
I feel like I'm writing and I'm writing and I'm writing I'm writing.
 
</strong>Michael Hingson ** 56:12
That goes?
 
<strong>Colleen Slaughter ** 56:13
Yes. It's like it's a thing ever gonna see the light of day, I am at the very, very last part. Just before I'm handing this over to the editors, and the for production, and then for launching, and I'm thrilled I've been doing a boulder move of the week. For the last decade, I can't believe it. I'm February, March of this year, it's going to be 10 years, I've been doing a boulder move of the week, which goes out to my mailing list. And I'll give you just in case your listeners want to hear what that is the link for that I'll give it a minute. But I wanted to do a book during COVID, I was feeling really low. And I thought I know I love to write. This is my craft. And I want to show myself I'm also a writer, and basically was act of self love to start it. What I found was the bolder moves themselves have evolved over the 10 years as I've evolved, they used to be like when I started my business, it was very much about sales, and what do you want me to be so that I can make more money. And it's evolved, like I've already mentioned about stepping into my purpose, and I'm not going to be something for someone else. If it means not being me, let me put it that way, I will only be myself. And so the bolder move themselves when I started writing the book, they've also evolved even in the three and a half years since I started this process. So it's been an amazing journey, just writing it, I think you would know that to my call the whole process. And I'm thrilled to say it's a collection of bolder moves. And I mentioned earlier about the caterpillar, the working title right now is the caterpillars journey 365 moves to Boulder leadership. And by the way, bold is a word that of course Michael given I've been talking about a lot today, I was actually using boulder 10 years ago, because it just described a lot more of who I am and my journey, and also what it takes to be truly authentic, especially in this world, where there's just so much uncertainty. So that's my book. And if by chance you'd love to sign up, I'd love to have you I'd love to be of service in this way that I do a bolder move of the week, it's no more than three lines. I don't sell because I don't like getting emails of that nature to myself. But if you go to my website, which is bolder, BOL, Dr. mov es bolder, <a href="http://moves.com" rel="nofollow">moves.com</a>, you'll see in the first fold, you can click on yes, I want transformation, and you'll be brought where you can just put your first name and your email. And again, delighted be of service in that way. And if you are, if you do choose to do that, you'll have more information on the specific dates of when my book comes out. I'm
 
</strong>Michael Hingson ** 59:06
gonna go do it.
 
59:10
That's cool. That's sweet.
 
<strong>Michael Hingson ** 59:13
Well, I think it's I think it's relevant and important. And I'm always can can we look at past bold moves as well? Oh,
 
</strong>Colleen Slaughter ** 59:20
that's a good question. Not yet. Not yet. But I can see if we can put that together. But I can tell you that when the book comes out, you're gonna have 360 65 of
 
<strong>Michael Hingson ** 59:29
them. Yeah. Well, I was thinking though, that if you've been doing boulder moves every week for 10 years, that's now well, if we go by the numbers, and if it's 10 years, that's 520. So there are more there. But it would be interesting, since you've sent them out they must be somewhere it'd be kind of fun to be able to go back in. Yeah, well,
 
</strong>Colleen Slaughter ** 59:49
I can my team has them for sure. We don't have them. I don't believe out but for sure what what you would notice in the early bolder moves. Thank you caught that more transaction general things, right? More transactional ideas like? I don't know, I'll throw something out perform better. For example, I don't know, I don't even know if that's a bolder move, but something to that degree. Well, now you're gonna find things like forgive. You're gonna find things like remember your divinity, right? I mean, it's not all going to be more spiritually themed. It's not, right. But there are a lot more meaning involved in the bolder moves up today. And the ones that you'll find in the book, for sure.
 
<strong>Michael Hingson ** 1:00:38
Well, I think it's cool. And I am gonna go sign up when we're done here. But if people want to reach out and and maybe explore how we you work with them, and so on, obviously, there's Bolder <a href="http://moves.com" rel="nofollow">moves.com</a>. But is that the best way to reach out to you? Or how can they contact you? And yeah,
 
</strong>Colleen Slaughter ** 1:00:55
well, they can either find me on LinkedIn, So Colleen Slaughter or my email, which is Colleen. And that's c o l l e e n. So two L's into ease and at <a href="http://boldermoves.com" rel="nofollow">boldermoves.com</a>. And I'd be delighted.
 
<strong>Michael Hingson ** 1:01:13
And again, good Irish name. What more can we ask
 
</strong>Colleen Slaughter ** 1:01:16
for? Yeah, little Irish maiden.
 
<strong>Michael Hingson ** 1:01:21
I was in Ireland, doing some work with the Irish guy dog school back in 2003. We spent a couple of weeks over there. And I did not go kiss the Blarney Stone but, but definitely enjoyed Ireland a lot. Yeah. Never Never did meet a leprechaun. I was kind of hoping to do that. But
 
</strong>Colleen Slaughter ** 1:01:38
that's funny. Yeah, I was just in an Irish event a few weeks ago with Irish embassy here. I just I do love being I've only been there a few times. So I always I often say I'm not really Irish. I just have an Irish passport. Because I want to be respectful of the quote, real Irish people. But I love being around. They're just so nice. It just this is such a relaxed. There's that word authentic. I enjoy it.
 
<strong>Michael Hingson ** 1:02:04
I hear you. And that's what I found over there as well. Well, I want to thank you for being with us and taking all this time. And definitely when the book comes out, we're gonna have to do everything we can to help tell the world about it. So you keep me posted on on all of that. Will there be an audio version? Of course, those of us who are prejudiced about that? I hope so I'm
 
</strong>Colleen Slaughter ** 1:02:28
working with on it. She's suggesting that we do an audio version? Yes, please do. You would like that. Okay, cool.
 
<strong>Michael Hingson ** 1:02:34
I would well, I'm prejudiced. But I would Yeah, that would be great.
 
</strong>Colleen Slaughter ** 1:02:38
Yeah. And I'm looking at creating an app as well. So that, because it's a Dale, it's not really a daily reader, but there are different moves, and no one's probably going to read it from cover to cover or listen to it cover to cover. But if you can get it in different. You know, one day get a different one for sure. Your inbox something of that nature. That
 
<strong>Michael Hingson ** 1:03:00
would be cool. Well, thank you very much for being here. And I want to thank you for listening out there. I want you to know, we really appreciate it. I would appreciate any thoughts. And I'm sure Colleen would as well. We'll share anything we hear. And we would love to hear from you about your thoughts about today. I do ask that if you would please give us a five star rating wherever you're listening to us. We really appreciate your ratings and your reviews a lot. And also for all of you and Colleen, you as well. If you know of anyone else who might be a good guest for unstoppable mindset, we want to hear from you. We are always looking for more people to come and be with us and tell stories and have a great conversation because that's what this is all about. So please don't hesitate to recommend folks who want to come on. And again, I want to just thank you all for being here and for being a part of this today in Killeen. Once again, for you, thanks very much. This has been a lot of fun. So thank you
 
</strong>Colleen Slaughter ** 1:04:01
has been Thank you. And we I don't know if you were both wearing blue shirts. Almost the same color. So we both got the memo. Yeah, here we are together hosting. It's been a lot of fun. And
 
<strong>Michael Hingson ** 1:04:14
for me it's a little bit more random because I didn't look at my shirt this morning. No, but
 
</strong>Colleen Slaughter ** 1:04:19
it's funny. Great minds think alike. For sure.
 
<strong>Michael Hingson ** 1:04:23
Well, thanks for being here.
 
</strong>Colleen Slaughter ** 1:04:25
All right, take good care. Nice to meet you. I'd speak more and thank you everybody for listening.
 
**Michael Hingson ** 1:04:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformational Facilitator and Executive Coach with Colleen Slaughter</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/395bbc03-22a2-4ef5-a853-659caefe56b9.mp3?source=rss&amp;ext=asset.mp3" length="96005598" type="audio/mpeg" />
<itunes:episode>251</itunes:episode>
</item>
<item><title>Episode 250 – Unstoppable Young Carer and Inclusion Advocate with Sarah Jones</title>
<guid isPermaLink="false">https://pinecast.com/guid/a3e35ede-2d67-43ee-8601-c9b265befe8e</guid>
<pubDate>Fri, 19 Jul 2024 11:00:57 -0000</pubDate>

<itunes:duration>01:10:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6a145787-f3c6-4747-abaa-2318425bc3a4/UM250-Sarah_Jones-Coverart.jpeg.jpg" />
<description><![CDATA[<p>“Carer” what is that? You may well ask especially if you live in America. We call them “caregivers”. Sarah Jones was born in a small town in Northern England. Both of her parents had some disabilities that resulted in Sarah even at an early age becoming one of their primary caregivers. You will hear about Sarah’s experiences and how she felt that she never truly had what we would regard as a child-parent relationship. Sarah also had a younger sister who did not have a physical disability. However, her younger brother was born with disabilities including autism and epilepsy.
 
Sarah began college to study nursing but found that she really didn’t wish to pursue that career and so left college after six months and went to work. While Sarah feels she faced many challenges and didn’t necessarily have what she would describe as the best life possible, she does point out that she knows where she came from by the choices she has made. In fact, she points out that now, as a part of Access Sport UK she works to help bring inclusion into sports to persons with disabilities and her attitude stems from her past experiences and decisions. She especially loves to climb and teaches climbing to many persons with disabilities. She works to get coaches to understand that just because someone may have a so-called disability it doesn’t mean that they should be excluded from sports activities.
 
Our podcast time is probably one of the most intense and heart-felt conversations we have had on Unstoppable Mindset, but Sarah shows that no matter what our circumstances, we can be unstoppable and move forward. I hope you are inspired by what you hear this time.
 
<strong>About the Guest:</strong>
 
Sarah grew up in a small town in Northern England in the UK. As a young carer, she spent her childhood and teen years caring for her parents and younger sibling, all of whom have disabilities and varying levels of need. Her mental health, wellbeing and educational prospects came second to her caring responsibility and she had to navigate growing up whilst providing support to others from a young age. These early challenges shaped her transition into adulthood and, after leaving college education with few qualifications, she has worked hard to get to where she is today.
 
Sarah has worked in the outdoor industry, adult social care, education and the charity sector and her journey has lead to a clear purpose and goal – to improve the lives of disabled people and their families. Her current role with Access Sport gives her the opportunity to work with sports clubs across the UK to engage more disabled people in sport. Sarah helps break down barriers for disabled people to access sport, and helps change attitudes and perspectives on disability, care-giving and those kids that are often seen as ‘troublesome’ or ‘a lost cause’. She ensures that the voices of disabled people and their families are heard through her a public speaking opportunities, and does not shy away from sharing her experiences in the hope of inspiring change for other young people from similar backgrounds.
 
In her spare time, Sarah is also an avid rock climber and enjoys climbing with her daughter and friends. She is also an experienced inclusive climbing coach and works with a number of disabled climbers who prove that when the environment is accessible, welcoming and supportive, climbing is for everybody.
 
Last year, Sarah experienced the unexpected loss of her younger brother who she once cared for, and navigated grief and guilt in the months following. This experience is something she openly shares in the hope that others can relate to the complexities of grieving for a sibling. Sarah also talks openly about her experience of becoming a mother, overcoming post-natal psychosis and how motherhood been her best lesson.
 
<strong>Ways to connect with Sarah:</strong>
 
Linked In: <a href="https://www.linkedin.com/in/sarah-jones-3071a315a" rel="nofollow">https://www.linkedin.com/in/sarah-jones-3071a315a</a>
Instagram: @climbzuk
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to unstoppable mindset. I'm really glad that you have taken the time to listen to us and be here today. Unstoppable mindset is really a lot of fun for me. And I think for the people who get to come on and I hope for you, we get a chance to have conversations with people from a variety of different walks of life. And kind of never know from one week to the next or one episode two, the next exactly what's going to happen. That's why we call it unstoppable mindset where inclusion, diversity and the unexpected meet because we love the unexpected. It's kind of more fun. Today we get to talk with somebody from England, Sarah Jones, who among other things, is a carer. We call in this country, a caregiver. And I'm sure we're going to hear lots about that. Sarah was referred to us by excessive BS Sheldon Lewis, which I really appreciate. And he's bringing and has brought us a whole lot of interesting people. So we love to have conversations with the people that Sheldon brings. And Sarah, you're part of that. So welcome to unstoppable mindset. We're really glad you're here. Thank
 
<strong>Sarah Jones ** 02:31
you. Thank you for having me. Thanks. Happy to be here.
 
</strong>Michael Hingson ** 02:35
Well, why don't we start by you talking a little bit about you, maybe you're the early you're younger Sarah, where you grew up, and all those kinds of things that we ought to know about you and, and maybe even things we shouldn't know about you, but you want to tell us anyway.
 
<strong>Sarah Jones ** 02:54
Yeah, so so. See, so I was born in the early 90s and Manchester in the UK, which is a northern town. And I yeah, I kind of grew up in, I guess what we would know, in the UK as a bit of a difficult area, I think in particular, it was quite an area of kind of low income. So it wasn't much really to do in the, in the local area. I guess. At the time, neither of my parents worked. So both my parents have disabilities, kind of varying needs of their own, which have changed over the last kind of almost 30 years. But when I was born, my mum, well still has cerebral palsy. So she's a she's a person with a physical disability. She also has a learning disability. And my dad is partially sighted and has kind of struggled up and down with lots of different mental health needs as well throughout kind of my life. And before I was born, so early life was at the time, early life you don't know any different when you're when you're younger, do you but then I think retrospectively looking back it was it was a hard time for for not just me as a child, but also my my parents as well. I think they struggled to kind of get the support that they need. And off the back of that kind of me. I struggled to get the care that I needed from from kind of who was supposed to be looking after me. So. So yeah, life was varied, I would say very varied childhood. So yeah, created
 
</strong>Michael Hingson ** 04:32
some challenges. So did you end up being part of or a significant part of their support system growing up?
 
<strong>Sarah Jones ** 04:40
Yes, yeah. So I think I was, I was five when my sister was born. And then we had a younger brother, who was born when I was nine as well. And I think most of my childhood memories focus around support being a support in some way, whether it be to their mother to my siblings, so And again, at the time, you don't know any different, I think being a young carer or I guess you would know, as a young caregiver, you don't really have a frame of reference because you're a child. And that's just, that's, that's how you're living. That's the way you brought up. And you know, you might be going out, doing the shopping it, you know, before the age of 10, or, you know, helping somebody go to the bathroom or helping somebody cook a meal, but it's, you don't think anything of it at that age? Because it's, it's just, it's
 
</strong>Michael Hingson ** 05:27
what you did? Yeah, yeah.
 
<strong>Sarah Jones ** 05:30
So I think both me and my sister were were really involved with, particularly my younger brother's care when we were younger. So we were involved with kind of supporting him to get to school to get dressed, to get showered to have really early memories of kind of looking after him when he was a baby, doing his nappies, doing these, you know, feeding them and things like that. We did kind of, really, we had a leading role really in, in his upbringing, and I guess I had maybe not as much of a leading role as in her upbringing as much, but but we do have a Yeah, it's not it's not a typical sibling relationship that we have. I think because of our Did
 
</strong>Michael Hingson ** 06:13
you Did your brother have? Or does he have a disability?
 
<strong>Sarah Jones ** 06:18
So he did have? Yes. So he, he was a young man with quite complex disabilities, he was autistic, he had epilepsy. He also had a learning disability. So he was a wonderful your man essay was with because he's no longer with us. Unfortunately, he passed away last year. But yeah, it he really, he really struggled to kind of engage in things traditionally struggled with school. And I think because of his, I guess, because of his needs, he, he then when he became anxious, he displayed some quite challenging behaviors that were difficult to deal with sometimes, but that was simpler, because it was, at the time, he wasn't getting the support that he needed. So, so for all of this kind of as young people, you know, we were children, ourselves, we were around him, you know, within in that environment, and it became just kind of that, like, that's what we got used to, we got used to kind of supporting him and looking after him. And just that was our family life. I think it was very different to family life that, that I know of what family life could be now, really, to what it was when we were younger.
 
</strong>Michael Hingson ** 07:35
Now, did your sister have any kind of physical or disability? No,
 
<strong>Sarah Jones ** 07:41
no, she didn't know she is a guest say it term typical, but a typical person that is she's not disabled? She's not you know, she doesn't. I think we've both probably struggled a different, like mental health things in our in our past, and we've probably had struggles with that. But But no, both me and my sister were I guess, you could say perfectly healthy individuals when we were born.
 
</strong>Michael Hingson ** 08:14
In that sense, so But you, you did provide a lot of the support services for Wow, a younger brother, and your parents. And you went to school, somehow?
 
<strong>Sarah Jones ** 08:28
Yeah, yeah, I did. I did. You know, still managed to go to school still did all of that. And again, it all this is all in hindsight at the time. It's, you don't think anything different? It's all just that's just what what it is, you know, you go to school and you come back and then you have a different family home life, I guess we're masters so we're very much kind of being the support network for each other. But yeah, I went built it. In the UK, we have primary and secondary school, and then I went to college and kind of was was okay. In in second in primary and secondary school really, like I remember some, some kind of, we had quite a lot of involvement from the social care services in during school life. So there's lots of little bits that I remember that when I look back now, I think, oh, that's, you know, that was a bit strange and lots of meetings and people involved and stuff, but again, at the time, you don't think anything of it. And then yeah, kind of passed. Secondary School. Fine. I got really good grades at the end of it, despite kind of not really being very present in my final year of secondary school. I think you're 11 which is the last year I really had quite a lot of time out. I was supporting my younger brother to get to school and stuff because he was struggling with getting on Trump whose public transport and things because of his anxiety And so I was taking him to school. So there was, I think, the second half of year 11. And I was barely there, but still managed to kind of scrape by my exams and then went to college. But yeah, I remember being in college and my dad kind of plan to go into nursing. That was my kind of always what I thought I could do. I think I'd always looked after people when I was younger, I was like, oh, that's what I'm good at. I might as well continue to do that. In adult life, why not? So I started kind of with that idea, I picked all of my subjects with that in mind, and just very quickly decided that it wasn't for me, and I dropped out of college 17 and went straight into work. And I've been working since
 
</strong>Michael Hingson ** 10:48
really, what kind of work did you go into?
 
<strong>Sarah Jones ** 10:51
So at that point, I went into the outdoor industry, so I just decided I saw this job, I was really struggling at home at that point, you know, 70, I was I was really trying to I was what I was going through a lot, I think with home life and really processing a lot of a lot of trauma that had happened really in my other life that had never really been supported through. So I'd kind of just wanted to throw caution to the wind and just wanted to leave. And I just came across this this job. I was volunteering at the time, I was the volunteer youth worker and kind of came across this job that was residential. So it was it was living where you worked, which was fantastic. And it was a being a climate instructor in an outdoor center. So just I mean, it sounds really impressive, but it's a lot of standing around to be honest.
 
</strong>Michael Hingson ** 11:43
So what is it you did? What was the job? So
 
<strong>Sarah Jones ** 11:47
I went off to be an instructor at an outdoor center. And just spent kind of the first three and a half years stood in the sunshine outside teaching kids how to climb and chucking them off high buildings on the wires and stuff. And I absolutely loved it. It was it was amazing. It was the best kind of I always said if it paid it off, I do every day because it was great. And yeah, I think I really found my love of the outdoors and my kind of love for a climate as a sport and kind of that really, I guess, helped me. In hindsight, I decided what I wanted to do with with the rest of my career really, so. Yeah, that was that that was kind of the start.
 
</strong>Michael Hingson ** 12:35
So when you were in high school, and I guess grammar school, but mostly in high school and so on, did your, your peers other students understand it all? Kind of what your home life was like did? Did they appreciate it? Did it? Was it a problem in a lot of ways in terms of interacting with people?
 
<strong>Sarah Jones ** 12:59
I think I had very, I had a very small group of friends at school. I think looking back I had a lot of people that I thought were friends and didn't really build that connection with people. So not many people actually care ever came to my house. So a lot of people didn't really know what life was like But what in this at the same time I didn't know the gravity of how different it could be really did have a few really, really close friends that were not going through similar stuff in terms of you know, having to provide care but but they were going through difficult times with family and I you know, I did I did have some really close relationships. Unfortunately, I don't I don't speak to anybody from school anymore, which is quite sad, really. But at the time, it I didn't really Yeah, I didn't really I guess I didn't really talk about it that much. Because I didn't think it was worth talking about really. I think in in the area that we lived we did. Because we it was a it was a an area that was you know, there was a lot of crime, there was a lot of kind of antisocial behavior. It wasn't a it never felt particularly safe and because we were vulnerable young people without parents to protect you. We did go through a lot in terms of our kind of areas and where we lived and we did kind of get quite a lot of bullying and physical kind of abuse from people and things and it wasn't it wasn't a nice time childhood really wasn't a nice time for either of us. But school was in all honesty school was okay. I can't really complain. I didn't really ever have any major issues in school, you know, kept myself to myself and kind of got through it. It was just coming home. Home wasn't a safe place for us. It wasn't a it wasn't somewhere where you you feel warm and kind of welcomed. Really
 
</strong>Michael Hingson ** 14:59
if If you could go back and talk to the younger Sarah, what would you tell her today? What would you teach her hope that she would learn?
 
<strong>Sarah Jones ** 15:10
Oh, have done have worked through this question in therapy before, and it's always really hard. I think. I think I would always, whatever. Whenever I'm asked this question that comes to mind, I always think that I'd probably want to know that all of the bad stuff that has happened, shouldn't have happened. Because I think that's something that both me and I think my sister have worked through in that we've been through a lot of stuff on top of the, you know, having extra responsibilities and some of the things that we went through as children, you would you would, you would then go to your parents for that emotional support. Unfortunately, we couldn't get that not through any fault of their own. We just weren't able to give us that. And you then go through that phase of, or why is it happening to me? Why is that? Have I done something? Do I deserve this kind of like, and I think it would be just knowing that when bad things happen, that's not this is wrong? Can it shouldn't happen? And it's not. It's not something that you ever deserve? I think, because that's a big thing that I think both me and my sister have have had to convince ourselves of over over the last few years.
 
</strong>Michael Hingson ** 16:25
Yeah, there. We all we all face different challenges in the world at different times. And it can be an interesting experience to go through them. But it ultimately it comes down to what can we learn? And what did we learn from it? And how do we go on from here?
 
<strong>Sarah Jones ** 16:42
Yeah, yeah, definitely. And I think whenever I kind of talk about any of this stuff hadn't I'd never have I never say I have any regrets. You know, I don't know what happened happened. Yes. Do I wish I'd maybe had a little bit more support sometimes? Or, you know, do I wish some really awful things hadn't happened to me? Okay, fine. But they did. And I think what we really try and do with everything that we've gone through is turn it into something purposeful. And whether that be consciously or unconsciously, everything that's happened to us has led us to where we are now. And it's given us a reason and a purpose of, particularly in the work that we do, kind of in my career. So although it's rubbish at the time, and kind of working through that we, it still has, it serves a purpose. Now, anyway,
 
</strong>Michael Hingson ** 17:36
well, it's a lot better to be able to go back and put it in perspective. And the very fact that you think about it, and you do that, I think is important, because you can decide what you want to do with things. There are things you don't have control over, you didn't have control over the situation with your parents and so on. But as you're pointing out in your own way, right now, what you do have control over is how you deal with it, how you dealt with it, but more important how you deal with it today, right?
 
<strong>Sarah Jones ** 18:10
Yeah, yeah, definitely. I think that's all we can. That's all we can do is control the now really
 
</strong>Michael Hingson ** 18:18
well. So you said you did the work and outside and teaching, climbing and so on for three and a half years? And then what did you do?
 
<strong>Sarah Jones ** 18:28
Yeah, so then I went into I went into adult social care. So I I started to I had a few sessions with some young people that had disabilities and were needed that bit of extra support. And it just really, it kind of opened my eyes to it was the first time I'd really seen I guess, an extreme sport be so inclusive. And I'd kind of got bored of standing in the rain for quite a long time. It just rained a lot in the UK. So a lot of the climbing was done studying wet mud, and I decided that I want to do something different. I wanted to kind of move back home and start saving a bit of money. So I went into adult social care and worked in a house for adults with complex needs. So I did that I was a support worker for about six months and then I moved into management and manage the house for just over a year which opened my eyes a lot to the I guess the issues with Adult Social Care, particularly in this country and the kind of lack of lack of care about about care about that kind of that group of people and knowing that at some point, particularly my mom will probably need that support. It really kind of It didn't feel good to be a part of that machine. I really didn't enjoy once I once I've moved up to that kind of manageable level. I then felt like I was the bad person I said, Oh, you can't do that, because I don't have the hours this week, I don't have the funding. And I just, I just really didn't enjoy it. So I did that for the kind of year just under two years, and then went into work in when I went to work in the charity sector and works for a charity called scout. So I'm sure you have the head of the Boy Scouts. And so yeah, so I work for the scouts in the UK. And that was kind of my first taste, I guess, of project work on a wider scale. And that was that was working from home before working from home was cool. It was working from home before COVID. And it was, again, tough, really, really tough. I'd never been in a role like that before I'd only ever been with people. So I'd been working with kids face to face to Climate Center or working with adults who you know, required support. This was behind the scenes, this was like background work, where I was making phone calls and sending emails, and I really struggled with that kind of just feeling really lonely, like just sat in an office by myself at home. And although the work was great, and I worked with a fantastic team, I didn't really connect with the corps that much because it was it was solely supporting young people to get into scouting. I've never really gone to skeleton before I'd never really been involved in it apart from as a as an adult volunteer. So as much as I loved it, I had a short term contract, it was only 18 months. And at the just towards the end of my contract, I fell pregnant with my little girl. So kind of once I went on maternity leave, I decided that I'm not going to go back to that. And, and then yeah, had a baby. And I've had a kind of year out of working on Yeah, nine months out of working and stepped into being a mum instead.
 
</strong>Michael Hingson ** 21:59
So do you do you work today? That was five years ago, right? Your daughter's five?
 
<strong>Sarah Jones ** 22:05
Yeah, so she just turned five, which the time has flown by and where that time has gone? Yeah, so So after kind of I'd, I'd had I've learned and and had kind of struggled through that time I was I was desperate to get back into work, I really realized that as much as I love being a month. You know, now I absolutely love it. My work is so important. And it's its purpose. It's what drives me, it's what kind of, you know, I feel like I have work to do. So I decided to go into teaching, which was a bit of a yeah, just this random kind of thing I saw I saw this advert I didn't even think it was a teaching role at the time. And I applied to kind of go and support that what I thought the role was was supporting young people to be more active in a school and it was it was kind of like, almost managing their gym and fitness programs. And I thought it would be like the to come in and just kind of use the gym and stuff because I've done my personal training qualification before. And then I got to the industry and they told me it was a teaching role. And I was like, oh, okay, well, let's go do it. Let's have a girl. So I Yeah, then was a teacher kind of throughout, throughout the years before COVID. And then during COVID, I taught in a in a special needs school. While especially as college for Key Stage five students, so they were kind of between the ages of 16 and 19. And I taught them sport and physical activity and then help support them into employment in the sport industry. So kind of help them get jobs in gyms and things and, and I loved it, I loved it, I really, really felt like I'd found kind of what I was really good at. I enjoyed the teaching side of it. You know, the students were fantastic. They did. The school was fantastic. And then kind of COVID hit and and it was it was a bad time. I guess for teachers. It was hard. It was a hard real hard time for for kind of teaching staff and education staff to work through that with the schools particularly in the UK and how it you know how quickly things changed and the guidelines change all the time. And and yeah, I really really struggled with it. And yeah, to COVID ruined teaching for me, I think because I I'm no longer a teacher now. So, so yeah, I think the the process around because the schools closed in the UK quite a few times. They kind of closed, reopen, closed, reopened. And throughout the different phases of us working from home and teaching at home online and then teaching. We'd like a phased return where the young people would come back in like smaller numbers, the whole kind of format of our teach and changed, I guess there's in terms of our staff team. So originally, the vocational teachers, sort of sport teachers here, and these teachers were full time their own subjects, so I only did sport, which is exactly what I wanted to do. And then kind of throughout COVID, when when we changed to, we were, rather than teaching all of the students, we were keeping them contained in in one group, so that if we did have kind of an outbreak or anything, we will, we would just contain that group and send them home. So we then taught everything. So not only was our teaching sport, I was also covering English maths PSH see, you know, different kinds of subjects, the school found that that actually really worked for those students. And it was really positive for them to have one teacher for multiple subjects, rather than multiple subjects with multiple teachers. So they decided to kind of change the roles, I guess, of all of the vocational teachers. And I essentially became a 50% sports teacher, and then 50% maths in English. And it just wasn't something I wanted to do. It wasn't my area of expertise, and it's not something that I enjoyed. So it was at that time that I'd come across just another one of these moments where I just saw something and was like, this must be for me. And it was a rule with Manchester United, who were wysteria, a football team in the UK. And they have a really fantastic foundation attached to them. So it's a charitable arm of the club. And they were looking for somebody essentially to work in some of their specialist schools and support the young people to access sport and access physical activity. And the school that I applied for. They this school was school in South Manchester, absolutely fantastic facility for young people with really complex health needs. So it was working with with individuals that needed to rely on a whole lot of support, and some, you know, two to one support in terms of either for their health or for their, to help manage their behavior or manage their anxieties or help them engage with different different things. It was, it was really eye opening. And I just loved it. Absolutely loved it. I was just I was having so much fallen, I worked with a fantastic team. You know, I used to have days of just doing trampoline and and climbing and like, you know, doing all of this kind of thing is incredible activities with, with young people who, who needed it the most really. And yeah, the kind of working for, you know, Football Club was great. I'm not a football fan. I tried when I worked for them, and I got easier when they pay your wages. But you know, not really that bothered. But, you know, it was a surreal experience. I got some really good opportunities through that. But kind of throughout that, that journey, I guess from from being a teacher, I started to kind of really understand education understand how I guess how rubbish the education system can sometimes be, particularly for disabled young people and how it's not really fit for purpose. Particularly in this country, I think it was, it was difficult times and you kind of not only as a teacher yourself to failure, sometimes setting up the young people to fail as well by not not really understanding their needs and their outcomes. So throughout being a teacher and being kind of with Manchester United, I'd started to kind of explore the idea of climate and how that can be more kind of inclusive. It already is inclusive in lots of places in the UK, there's lots of pockets of incredible work going on. That's like just showing that anything, everything can be kind of accessible and inclusive for anybody. But it wasn't widespread. And this kind of stemmed from I guess, my little brother really he he came to visit me when I was an outdoor instructor back when you know, when life was simple. And he as I said before, it was quite a complex human struggle to engage with with stuff really needed a lot of support from people. And he came climbing visited me at this where I lived and absolutely loved it. It was just the best day I've ever had with him and he was on visit wire over and over again. It was on the climbing wall over and over again. It was constantly asking for more just a massive smile on his face. Getting him out was difficult because he didn't want to leave. But yeah, it was it was something that was the first thing that I'd seen him truly enjoy outside of just you know, watching something on the telly or engaging with something like you know this sedentary so, so I then thought, Oh, this is this is good, he needs to do this when he gets home, he needs to do this with school. And unfortunately back then there just wasn't anywhere around that would understand his needs, there wasn't anybody that could really get that he needed extra support extra time, extra resources. So from that experience, being a teacher and then working with kind of this with the, the, with Manchester United, we had a climbing wall at the school. And I'd started to kind of, I guess, change the way that that looks. And we we started to embed regular climbing sessions that were a little bit different. And then we expanded to kind of access in an external center and, and just it very organically grew. And, and I guess, that project, or that idea outgrew my role with Manchester United, and I just I kind of had to keep moving with it really so. So now I work for access sport. So there, we're a UK based charity. We're, we're a mere 20 years old next year. So we are very young. But we do have a real presence kind of in the UK and that we we work right across both different places and both different sports in helping to make them more inclusive across the board. My area is disability inclusion. So I work with a number of sports now. Kind of we have different partnerships, and we work both from the top down. So we have those discussions with with national governing bodies around disability inclusion, but then we also go into those places on the ground at grassroots and talk directly to coaches about why it's so important and help them help them to kind of open up their doors to to more disabled people playing sport in whatever way is meaningful for them. And I think that this role now is I get it, I guess a combination of all of those roles that I've done before, into one. And I think it's
 
</strong>Sarah Jones ** 31:59
that's exactly why I don't look back and think, Oh God, I wish I had gone on to wish I'd stayed in college, or I wish I had not got that job, right. It's just everything that I've done has brought me to this point. And now it's a really exciting time for the kind of where this work is going. really
 
<strong>Michael Hingson ** 32:17
isn't that the way of it, you know, you can trace life through the choices that you make. And when you decide that whether they were all good choices or not they were the choices that you made. But it brought you to a point that you value and you rate very highly. It doesn't really get better than that.
 
</strong>Sarah Jones ** 32:42
No, I think that's the only way you can do it, there's I think there's it would be very, very easy to fall into that. Or fall back into that phase of feeling. angry and like, like, it's unfair. And like you know that it's just the there's just as much as both annual me and my sister do fall into that. And we have done at times, particularly going through grief and times of trauma and things. We always just managed to pull ourselves back out of it, despite how low we might feel. Because we've got a job to do. And we've got we've got to take all of those experiences that we've had both as caregivers, both as young people who grew up in a difficult area, I guess we have kind of that intersection of of all we had that intersection of barriers, will we have to take that and put that into something that's going to make some form of a difference really? Are you gonna go ahead? No, no, no.
 
<strong>Michael Hingson ** 33:48
Are your parents still with us?
 
</strong>Sarah Jones ** 33:50
They are Yes. Yeah, they are. They? It's a difficult time, I think at the moment since my brother passed away last year, which I'm sure we'll talk about in a second. It was our relationships are very complex. And I think when the absence of a parent child relationship, when I was younger is definitely more apparent now in that there isn't a parent child relationship. Now, it was always the other way around for us really. And you know, we we have that biological love for them and I care I still care for them. I don't live with them anymore, but I still provide care. You know, if something happens, I'm there and, and throughout, you know, the process of grief. We as siblings snapped back into our original roles and I became a caregiver again. But we don't have a strong relationship anymore because it's it's difficult. It's challenging to have to kind of go back to all of those feelings when as an individual and going, I've done the work I've gone through Without therapy, I have processed a lot of stuff. The moment I go back into that place, it takes you back to feeling not great. So yeah.
 
<strong>Michael Hingson ** 35:11
So things happen. And it's difficult unless the relationship can work both ways. And that sounds like it's been a real tough thing for you to have to deal with. Because it doesn't really work both ways.
 
</strong>Sarah Jones ** 35:30
Yeah, I think that's the thing. And it's just, I think a lot of the journey for me particularly, has just been acceptance really, and kind of forgiveness. And understanding that whatever choices were made when I was younger, are now the best choices that they could have made at the time. Most informed choices that they could have made at the time, and that's unlikely to be any different moving forward. And that's fine. And I have my days, where something happens, or particularly Christmas, Christmas is always a time I absolutely love it. But I will have a cry on Christmas Day. I'll have a good 10 minutes, and I'll feel sorry for myself, and then I'll be fine. But I do we do. I do have those moments where I feel, you know, a bit a bit low, but then you just go it's fine. There's nothing I can do about it, I can't control it. All I can do is, is be there when when I'm needed. And that's just that's the relationship. That's that's what it is. And that's fine. It's better than some other relationships that I know people have with their parents. So
 
<strong>Michael Hingson ** 36:36
yeah. Well, and you, you certainly seem like you're you're working through it. And I'm sure you spend a lot of time reflecting and thinking about what what you did, what you're doing, and probably some where you can go. But again, you're well aware of the choices that you made. And you appreciate that conceptually, which is something that a lot of us don't necessarily do. And it's all about really learning that you can trace where you are from where you were through the choices that you made.
 
</strong>Sarah Jones ** 37:14
Yeah, definitely. I think that there's a lot of times that things that stick in my mind of like pivotal points, I guess that really determined what what paths I chose, I think one that that always I talk about a lot when I when I talk with when I work with young people, I remember being in college and going through a really tough time with with my brother and dad kind of was struggling to do an assignment or something. It was something along the lines of I couldn't quite reach a deadline or something. And I was it was really hard at that point. And I remember my tutor at the time, pulling me into the office, and I got really, really upset. I was really struggling at home, I was just all over the place. And she said, Well, all of us have got stuff going on, which is you just got to get on with it. And that was the week I dropped out. That was the week I just left. I was like I cannot I'm not doing this anymore. Like I can't, I just can't do it. And I think it was at the time, it was a really, really harsh thing to do. And I think probably wouldn't, probably wasn't the best thing for her to say. But I'm grateful because it was, yeah, people do have stuff going on and people get on with it. And it's not, it's not it's not right to certainly not right to say that to a student who's in tears in front of you. But there is, I guess there is some harsh truth in that in that, you know, as a as an adult now, the work that I want to do in the job that I've got to do you have to put all those things into perspective, I guess, put all of those choices into okay, that happened? What's the positive from it? And that's the only way that my brain works, I think is spinning them into positive silver linings.
 
<strong>Michael Hingson ** 39:07
Is there a better support system from the government in the country today than there was when you were a child and having to provide so much support? Or is it really still about the same?
 
</strong>Sarah Jones ** 39:22
Um, I think I don't think it's any better. I think a language that they use is better now. In terms of how they write reports and stuff, generally, it's a bit of a postcode lottery in the UK. So it's all dependent on where you are and what services are available because the social care comes from a local authority which obviously is governed by a budget and different local authorities will get different budgets based on where they are so it does totally depend on on where you are in the country. trainers, just the luck of the draw, which is sad. I think when there is a crisis, there is a massive problem in that there's a massive amount of young people that need that support and vulnerable adults that need that support. And it's a priority list. And it's a list that's too long for the amount of resource that they have. And that's exactly what kind of happened with us when we were younger. That was what happened. More recently with with kind of my brother's death, that's, that is the problem. There's just too much and not enough help.
 
<strong>Michael Hingson ** 40:36
Why do you think that is? Is it just not a priority? Is it that people don't know? Or what?
 
</strong>Sarah Jones ** 40:42
Um, well, I won't make it political? No,
 
<strong>Michael Hingson ** 40:46
I was Yeah, I was trying to stay away from from politics. That's unfortunately, always there. Yeah,
 
</strong>Sarah Jones ** 40:53
there's a massive lack of investment in social social services, that social care services. So. And I think I think that's apparent right across the board, not even just in terms of social workers and the amount of resource there but also the quality of care, in social care services, such as adult residential facilities, mental health support all of that there's just a massive lack of investment in it. And without investment, there isn't good quality service. And without that, people aren't getting what they need. And it's, it's scary, because you don't see it getting any better. It's not it's not get any better, even, you know, since COVID. Like it's only got worse. And it's, it's a scary thing to think there's so many different groups and pockets of people that require that support. It's not just families that have, you know, families of disabled people, it's people, elderly people who who require social care support. It's, you know, families who, sibling, carers, family carers. There's, there's just a long list of people. And not enough help. Yeah.
 
<strong>Michael Hingson ** 42:11
Well, you've talked a lot about your brother and the fact that he passed away last year. So I know you said you wanted to talk a little bit about that.
 
</strong>Sarah Jones ** 42:21
Yeah, I think it's just it's just such a pivotal moment, I guess, for me and for my life for my career. I think it's a real defining kind of moment. He so yeah, so he, he still lived at home. He was 20 just No, sorry, online he was at when he passed away, just turned 18 It'd be 20. Now. So he, yeah, he still lived at home. And he, I'd lost kind of seen him at Christmas time. And I think when me and my sister had kind of moved away from home, because we both grew up and had our own lives and families and stuff. He, his kind of, I guess, understanding of was started to diminish because we weren't there. He had a really close bond with my sister, they were much closer because they were closer in age. And others had moved away and works residential for a while, and she'd stayed at home. So they were really, really close. I wasn't as close with him, but but he was, you know, part of part of us, he was a little broke. And I just got I just got a phone call just in the, in the middle of the well, in the evening from from my dad, and he just told me just said oh, he's he's passed away. He's scared when I was just what was going on. And I just flipped it into caring role. And I was just managing everything. And I think at the time, there was suspicions over the the kind of cause of his death. It was a very unexpected death, the police were involved and because because my parents could have had those additional needs and needed that additional support. Everything came through me so all of the inquest came through me the funeral planning, you know, go into speaking with the coroner, all of that stuff was my responsibility. And that's not a complaint. I'm glad it was because that's me controlling something. Control Freak. And I needed that. I needed something to feel like I was doing something to help Mr. There was nothing I could do to bring him back. But that was my role. My sister on the other hand, flitted into her role of being really affected by it and really emotional. And just struggled with that whole process. I struggled in my own way afterwards, after the funeral once everything after the inquest sorry, she's troubled right at the start. But the inquest was about nine months long. We're just waiting and waiting for investigations waiting for answers just constantly kind of wondering. And then I kind of finally got the final report, I guess the inquest inquest was closed. And they found that he had, it was suggested that he died after an epileptic fit. So he'd had a seizure, and had passed away during that seizure. The kind of the difficulty around that is that he, he was just turned 18. So his through the report have kind of gone through all of these different phases of his life really looked at all of his history. And it dragged dragged up a lot of stuff. So it really had to get all of our family files right up until from the moment he was born. And it was reading through that I still, I still haven't read through it all. I've read through the bits that I need to but the bits that I have, just see a timeline. And I think, in this country, when when a young person turns 18, if they're under the care, or if they're under the or they rely on social care support, at the age of 18. Some places it's a little bit different. It could be 19, they transition into a different service, there's a children's social care services and adult social care services. And then when he was a child, the family had two social workers. So it was two people who were giving that care and support throughout COVID, obviously, that that support drops because of precautions and stuff. And then once he turned 18, he became an adult. And he lost that that original social worker, so the family had one. Now, throughout that process, the inquest found that lots of communication didn't happen between those two teams. And there's a timeline essentially of phone calls and reports and kind of, I guess, complaints made against about him. He was consistently missing appointments. My dad had phoned and said he was struggling to cope with him, it was struggling to take him to appointments, started to miss school. Because the aid was struggling to get transport, and it was just like you could, it was like one of those moments when, and lots of people will probably understand if they've been on safeguarding training or anything like that. And you do this training, you read all these reports, and you go, how did you not see it comment? How did they not see where this was going? And reading that was exactly it was it was like this is not going to end? Well. And I think it was, it was considered that maybe because they were struggling with supporting him to get to his appointments. He may have been on the wrong medication, which wasn't because he'd grown so quickly, because he was it was growing, he was 18. He wasn't having enough medication to manage his epilepsy, and therefore his seizures had increased. So there was a massive question, and whose fault is that? Because both my parents are vulnerable adults as well. They are deemed to, or they struggle to provide support for him because he's a complex young man. And he he was I don't want to say it was difficult, because it wasn't difficult. He was he just had a lot of needs that weren't met. So does that mean that social services have failed him and failed the family? I personally think it does. But there was a bit of a debate in terms of is it? Is it my parents that have have made, you know, the wrong choices here? Or is it the lack of support that the family got? So there's other questions around kind of him, the time between him passing away and kind of ambulance being cold and things like that, and there's so many gray areas with it. But the fact of the matter is, is that he is no longer here. And a big reason for that is because he wasn't getting the care that he needed. And the reason why he wasn't getting the care that you needed is because the services that were supposed to support my family weren't able to do that, for whatever reason. And I think working through that, and really kind of accepting that that's what happened is, was probably the hardest thing I've ever had to accept because there's nothing I can do about that. I can't I can't change that. I can't. I can't do anything about the fact that that's the way that this the services are in this country. I can't do anything about how stretched they are. What was really difficult is about 10 days before he passed away 10 days before I'd had that phone call. I had phoned the social services at the local authority to come to basically say that I was worried the The house that kind of he lifted, they were really struggling to keep on top of kind of cleanliness and tidiness. I know, they'd had historical issues with kind of mice and things like that. And it just wasn't a, it wasn't a safe environment for people to live. And I'd, my grandma had gone and kind of taken some, she's gotten fooled for whatever reason. And she'd phoned me say, and I'm really, really worried I've not seen. It's just, it's just really bad. I don't know what to do. So I'd phoned them and said, Look, can can you go round? Can we can we can have this shouldn't be happening, like it would need to do something about it. And the social worker on the phone has said, Yes, I'll go around this week. And she never did. She had not made that visit. And it's difficult to, to not think that if she had gone would that not have happened, because obviously, the inquest says it's completely unrelated. But that their support had massively dropped off before that point, that there would have been a kind of Stark reduction in the amount of visits that they were having from the people that were supposed to be supporting them. And that meant that the environment got worse and worse and worse. And it still have to tell myself sometimes, that that's not a factor in what happened, because it creeps up every now and again. But that's probably the biggest thing is that that was an attempt of me trying to help and trying to just give them a kick up the bottom to be honest, and be like, come on, like you need to this is your job. And it didn't work. And the worst outcome of that is that somebody lost their life. And I think, yeah, it's been a difficult process to work through. And difficult to accept, but all the, I guess talking about that, turn it into a purposes. I always said that they had to talk about it, I'd be open about it. Within that inquest report, it was I think it was about 60 to 70 pages long. And there was, from what I've read, there was one sentence that described him in a positive way. Everything about everything were in the opening section where they described who he was, it was he was,
 
<strong>Sarah Jones ** 52:19
you know, he was aggressive, or he was challenging, and he got really anxious. So he couldn't do this. He couldn't do that. There was one sentence that said he could also be happy, loving and kind. And that was just even after he had passed away, people still described him in kind of a report in a really negative light. And it's the only thing I can do now let's change that and actually talk about him. He was wonderful. He was cheeky, was funny, he was so an absolute joy to be around. And I think it's female, we'd asked his teachers to come and speak and, and kind of, I guess, just say a little excerpt, because they knew him best. They spent the most time with him when he was in school. Gone, sorry. Go ahead. And they wrote this absolutely beautiful poem about who he was. And it was so so funny. And that I think that's what we wanted. That's what we want to capture now is that we want to talk about him for who he he was and the joy that he brought to our lives, not how people felt that he made it difficult.
 
</strong>Michael Hingson ** 53:28
Have you thought about writing a book about him?
 
<strong>Sarah Jones ** 53:32
I've thought about it, I've thought about it. I've been told I should write one. But it would I use him a lot. In my job. Now I do a lot of training with coaches. And we treat we we train people around disability inclusion and disability awareness. And I use them as in so many examples. And that's kind of Yeah, he, we bring him into, into the work that we do and, and he's, he's the inspiration behind all of the work that I do in climbing now and how that's going and his kind of, it's not really a legacy, but it it's, it's all kind of for young people that are just like him because he's, he's one of he's a young person that has lost their life and prior to that had a pretty poor quality of life. Because he's not what he needs. And it's it sounds really kind of unlinked sometimes. But through sport and physical activity, we actually do have the power to give those people what they need. And it's not just about couldn't play a sport, couldn't get better at climbing a wall couldn't get better at kicking a ball actually come and be in a place that is safe and welcoming and warm and can give you a place to belong. And that's what that's what is we're trying to do really, and what I'm trying to do with my work is to help provide more places where disabled people can feel safe and welcome, particularly when they reach that point of 1819 25, whatever the age is, when school and college are no longer there, because that will happen to everybody who, who, who requires that support, will lose that support when when they reach that age. And what's after that, at the moment is pretty poor. And if you are somebody that relies on a high level of care, it's, it's not it, there's lots of places that are wonderful. And if you have the means to do that, and to provide for that great, but if you don't, your weld is, can be very, very small. And what we, what we want to try and do is change that, I guess, well,
 
</strong>Michael Hingson ** 55:49
tell me a little bit more about what you actually are doing today.
 
<strong>Sarah Jones ** 55:55
So my current role now, so I guess my title is senior development manager. So I essentially work with lots of people in lots of different sports to help them become more open and equipped to being disability inclusive. My that's kind of my role, I guess. But my I guess my biggest piece of work, which is external is linked to my role, but also external to my role is kind of developing inclusive outdoor opportunities. Building on some of the work that already exists in the industry, particularly in this country, we've got some fantastic places that just make everything inclusive and always say yes, and I'm really trying to spread that through through kind of not just the the climate world but also the commercial climate world as well. I think, particularly in this here sport is very, it's certainly going more performance based. And we've got we've got a fantastic parasport presence, like we have so many parasport opportunities, but because that is competition based, it is exclusive. It excludes people from that because people are allowed to develop a certain skill. So they have to work on something that is going to pitch them against somebody else have the same ability or a similar ability. Actually, we have this massive group of massive number of people that will never fit into those categories are don't want to they don't want to be the next Paralympian does that mean they shouldn't be able to play sport and shouldn't be able to kind of reap those benefits. No, we need a different offer. So I guess my biggest piece of work at the moment is working with all of the statutory organisations that are involved in climate in the UK. And essentially, looking to develop more inclusive opportunities through training, through award schemes through working on the ground with kind of instructors and clubs individually. And then helping kind of young, young people to access those, those opportunities and just be in that for life really would be the ideal. And through kind of through that there's there's other things that I do. I'm due to speak at the conference next year for the International young carers Conference, which is I've done lots of in the last kind of couple of years, I've had lots of opportunities to talk about disability inclusion, which has been amazing and definitely getting better at it, I think. But this is a this is a bit different. So this is me going and talking about my experience as a young carer and delivering a workshop to professionals and academics that work in that field. And it's that, yeah, that's an opportunity to kind of, again, take all of that experience that that we know my sister had us as young people that in hindsight could could be seen and is seen as as pretty poor, I guess. And try and use that to really hammer home. Why it's so important that the people kind of look at young carers and really prioritize them some way. Oh, God, sorry. Go ahead. Cool.
 
</strong>Michael Hingson ** 59:21
All right. What what is your sister too? So
 
<strong>Sarah Jones ** 59:24
my sister is oh, she's amazing. Oh, God love I like her. She's just she's just a fantastic human being so she she always knew from being primary school that she wanted to be an actress. So she was leading lady in all of our little primary school plays and I used to go and watch her and I used to get so proud of her and especially because we do have this kind of it's not really a sister Sister bond. It's more of a parent child relationship. Sometimes in the I still see her as this little, you know, my little sister, she's 23 she's a grown woman. But, you know, I still see her as a little girl. So she always knew she wanted to be an actress. She's just was on that road. She was like, This is what I'm doing. I'm going into this. And she went to college, she did drama, she excelled. She then spent, I think two years auditioning, because she chose the school, the drama school that she wanted to go to in London, she was like, I don't care how long it takes me, I'm going here. After two rounds, two or three rounds of auditioning, she got in, she graduated from there. She was the first person kind of in our, in our family to go to university. And she's now kind of a, she she does, she hasn't actually done some tele stuff, which is going to hate me saying, but yeah, she she's doesn't like that. But she is really passionate about kind of, again, using her own experience in the field that she's interested in. But she also works for a company, a theatre company that only work with disabled actors. So I think I like to joke and that we're basically doing the same job but in two completely different sectors. But we it's no surprise really, when you when when you think of kind of where we've, where we've come from. But yeah, she she is in the arts, and she is absolutely fantastic. And she just has kind of a wonderful, colorful career ahead of her. And I think she really, she always stuck to her guns, I think when we were I remember when she was auditioning. She said that because she's going down to London, often you're told to kind of lose your accent and lose your grip. And she's she was like, Absolutely not. I have a working class girl from a northern town and I am keeping that. And it's yeah, it's definitely kind of put her in good stead she's definitely kept to her roots. And yeah, that's, that's what that's where she is.
 
</strong>Michael Hingson ** 1:01:50
Well, you have clearly had a lot of experiences, and you've, you've been through a lot and, and you've, you've come through it, and you're able to move forward. What do you want people who are listening to this, too, to know or to remember? Or understand?
 
<strong>Sarah Jones ** 1:02:11
Um, I think I guess it's that, I don't know, I think for me, in my kind of day to day job, when I meet people and I kind of do I do my work or, you know, I'm walking down the street, and I'm going doing what I want to do. I think people assume I'm irate. And I've got it all together. And I'm like, I'm cool, you know. But underneath that underneath that kind of facade, there is a lot of this really kind of deep rooted stuff that is that I'm still working through every day. And it's hard, it is hard. And I think that usually the people who are most passionate about something particularly like social issues, and things like that, have a real personal connection to that. And I think that's why we need people like that in those roles. It's I feel like I'm kind of going off on a tangent, but I think it's so important that we kind of I guess just stay almost stay grounded. I think particularly in the world of like sport development and, you know, fast moving careers and stuff, you can kind of get a bit lost in what in the work that you're doing. But actually, the most passionate person around the table who has the biggest virus, it's probably got the darkest kind of history, or skeletons in their closet or stuff that they have to get up and work work through every single day. And it's worth remembering that when, I guess, I don't know, every day really, when you meet people that does something, sometimes people have done a lot of work to get to where they are. And it's it's been a tough ride, I guess. But yeah, I think I think that's probably I don't think I've answered the question there. But
 
</strong>Michael Hingson ** 1:04:11
I think you have I think one thing that strikes me and well, we'll kind of leave it with this. But one thing that strikes me is again, you you've made choices, but you thought about them. And you know where you came from. And you know where you are. And you may go somewhere different in the future. But you are grounded in and although there are lots of things to deal with. You're comfortable in knowing that the choices that you made or the choices that you made, and it has brought you to where you are and you seem pretty comfortable with that which is cool.
 
<strong>Sarah Jones ** 1:04:55
Yeah, I guess. I guess I'm comfortable with that. I think it's that The acceptance is a big part of that, I think is just accepting what has happened and feeling all the feelings associated with it, but then not letting them kind of overwhelm hospital. And that's, that's easier on some days than it is others. Definitely reaching out and start talking about it as well, I think that's a big thing for me. I have really struggled in the past to kind of be open about some things and felt like it's not my place. And now I just say it, I just say it and use it and kind of use it as a tool to help my work kind of continue, I guess. But But yeah, I guess being comfortable in accepting whatever road you've been put on? Well, sounds a bit easy. But But yeah.
 
</strong>Michael Hingson ** 1:05:46
Well, I want to thank you for being here and taking the time to talk with us if people want to reach out to you maybe learn more about access ports and so on. How do they do that?
 
<strong>Sarah Jones ** 1:05:56
So, yes, we do have a website, I think I can send you that. It's ww <a href="http://accesssport.org.uk" rel="nofollow">accesssport.org.uk</a>. And you can hear all about kind of the work that we do. And
 
</strong>Michael Hingson ** 1:06:07
is it access sport with it? S P O R T or SPORTS?
 
<strong>Sarah Jones ** 1:06:12
S P O RT? Accesssport?
 
</strong>Michael Hingson ** 1:06:17
<a href="http://Accesssport.org.uk?" rel="nofollow">Accesssport.org.uk?</a>
 
<strong>Sarah Jones ** 1:06:20
Yeah, you can hear kind of some of the stories of the young people that we've worked with and the families that we've worked with and, and kind of hear more about the sports that we we work with. But yeah, I guess that that's kind of where you hear about our work. I've sent over my kind of LinkedIn as well, if anybody wants to connect to all things, climate and inclusive climate, I think, yeah.
 
</strong>Michael Hingson ** 1:06:41
So what's your what's the LinkedIn handle to use for that? And
 
<strong>Sarah Jones ** 1:06:45
I think it's just at Sarah Jones. I think it's Sarah
 
</strong>Michael Hingson ** 1:06:49
Jones dot. Well, at Sarah Jones, yeah. Okay. Well, Sarah, I want to thank you for being here. I appreciate it. And thank you for being willing to talk in such depth about all the things that you had to say. It's kind of a heavy discussion, but I think an important discussion. And I really appreciate that you are willing to help take on the whole issue of the fact that people with disabilities are part of the world and we need to really work more to make sure that people understand that. So keep doing what you're doing. And we want to hear more about it in the future and want to keep up with with what's happening. But I want to again, thank you and I want to thank you for listening out there, wherever you may be, please when you can give us a five star rating we value your ratings in your comments, love to hear what you think you can reach out to me also, email addresses MichaelHi, m i c h a e l hi  accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> and Michael Hingson is spelled m i c h a e l h i n g s o n so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Love to hear your comments. And Sarah for you and everyone listening. If you know of anyone else who we ought to have as a guest on unstoppable mindset. Please reach out and let us know we would love to hear from you. Always looking for more people to have on. So Sarah one more time. I want to thank you. We really appreciate you being here and wish you well and everything that you're doing.
 
<strong>Sarah Jones ** 1:08:33
Thank you
 
</strong>Michael Hingson ** 1:08:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Young Carer and Inclusion Advocate with Sarah Jones</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a3e35ede-2d67-43ee-8601-c9b265befe8e.mp3?source=rss&amp;ext=asset.mp3" length="28280846" type="audio/mpeg" />
<itunes:episode>250</itunes:episode>
</item>
<item><title>Episode 249 – Unstoppable Public Affairs Officer and Writer with Chase Spears</title>
<guid isPermaLink="false">https://pinecast.com/guid/463500a8-8a31-42a2-9a47-0e9577381e40</guid>
<pubDate>Tue, 16 Jul 2024 11:00:20 -0000</pubDate>

<itunes:duration>01:12:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3e5b69b3-1720-4f4a-badc-bc1ac8b84a4b/UM249-Chase_Spears-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Being a life-long blind person I have never served in the military and thus only understand the military way of life vicariously. There is reading about it, of course and there is talking to military people about their lifestyle. Today you get to hear a conversation not only about military life, specifically the army world, as it were, from a 20-year career soldier, Chase Spears who recently retired from the military as a major in the army. Chase grew up always interested in the news and what was going on in the world around him. He attended college, both undergraduate studies and later graduate work at universities in Tennessee. Along the way an army recruiting officer persuaded him to join the army. By that time, he was well married to a woman who, surprising to him, supported his decision to leave college and join the army. Chase’s telling of this story is wonderful to hear. As you will see, he is quite the storyteller.
 
He and I talk a great deal about the world of a soldier, and he puts a lot of things into perspective. For those of you who have served in the military much of what you hear may not be totally new. However, since Chase served in public affairs/relations duties throughout most of his army career, you may find his observations interest. Chase and I had a good free-flowing and informative conversation. I personally came away fascinated and look forward to talking with Chase again in the future. A few months ago, Mr. Spears retired and entered into a doctoral program at Kansas State University where he is conducting research concerning how military life impacts the citizenship of those who serve. You will get to hear a bit about what he is finding.
 
<strong>About the Guest:</strong>
 
U.S. Army Major (Ret.) Chase Spears is first and foremost a Christian, Husband, and Father to five children who help to keep him and his wife young at heart. Having grown up with a passion for news and policy, Chase spent 20 years in the Army as a public affairs officer, trying to be part of a bridge between the military and the public. He merged that work with a passion for writing to become one of the Army’s most published public affairs officers, often to resistance from inside the military. Chase continues that journey now as a doctoral candidate at Kansas State University, where his dissertation research explores how military life impacts the citizenship of those who serve. His other writings focus on topics including civil-military dynamics, communication ethics, and the political realities of military operations.
 
<strong>Ways to connect with Chase:</strong>
 
LinkedIn/X/Substack/Youtube: @drchasespears
<a href="http://www.chasespears.com" rel="nofollow">www.chasespears.com</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there and welcome once again to unstoppable mindset. And we have a I think really interesting show today are interesting episode we get to chat with major retired Chase Spears. I've been saying ret all morning because he's got Rhett in parentheses. And I didn't even think about it being not a name but retired. But anyway, that's me. Anyway, he has been involved in a lot of writing in and out of the military. He was a major military person for 20 years. He's now in a doctoral candidate program, Kennedy C candidacy program. And my gosh, there's a lot there, but we'll get to it also. Major Rhett major Chase spears. Welcome to unstoppable mindset. We're glad you're here.
 
<strong>Chase Spears ** 02:13
just thrilled to be with you, Michael. Thanks for having me. Now
 
</strong>Michael Hingson ** 02:17
that now that we've abused you with Rhett, but that's okay.
 
<strong>Chase Spears ** 02:20
I think God worse. Well, there
 
</strong>Michael Hingson ** 02:22
you are. And by your friends, I bet. So that's what really makes them more fun. But we're but I really am grateful that you were willing to come on and spend some time with us. Why don't we start I love to, to start this way to give people a chance to get to know you. Why don't you tell us some about the early Chase spheres and growing up and all that stuff?
 
<strong>Chase Spears ** 02:44
Well, it's yeah, it's been quite a journey. I grew up in the southeast us My family was out of Florida. And when I was a teenager, we ended up moving we went out to Texas, which was really just kind of a an entire change of culture for us. If you can imagine going from the kind of urban parts of Florida that are really highly populated a lot of traffic, a lot of tourism, a lot of industry. And we went up to North Central Texas in my teen years. And if you can imagine going from from that, you know, Florida to a town of about 9000 people it was a an oil and agricultural cattle town, and Graham, Texas and it was really kind of a culture shock at first, but turned into some of the best and most formative years of my life where I I really learned the value of hard work working on the fields with my dad really got to kind of connect with nature and just taking some gorgeous sunsets in the evenings out working in the fields enjoying the views of the wildlife Hall. I was out working. But one thing that I did learn from hard manual labor, was it made sure that I kept on track for college. And so I ended up going to Lee University in Cleveland, Tennessee in 1998. Right after I graduated from high school, I was homeschooled and met my Hi my sweetie there, Laurie. We were married by senior year we decided neither one of us we wanted to graduate and leave the other one behind. So we got married start a family pretty young afterwards. Went on to the University of Tennessee at Knoxville afterwards because I thought, hey, I want to work in journalism. And it'd be great to have a master's degree in journalism to prove my commitment to the field make people take me seriously. And it was during that time that I ran into an army recruiter while I was working my part time job at a law firm. I was working at the courthouse one day filing paperwork. And this gentleman and I just struck up a conversation in an elevator he was there in his full dress uniform was very impressive to me as a civilian at the time. And so I started asking him questions about what he did. In what army life was like just trying to be friendly, conversational, I was genuinely curious, though I was not looking for a military career. Well, as a good recruiter does, he managed to coax a phone number out of me. And seven months later there I am raising my right hand, swearing into the army in Knoxville, Tennessee. And so we were in the army for 20 years, we moved to several different parts of the nation, we've landed in northeastern Kansas, just on the outskirts of the Greater Kansas City, Missouri area. And now we're kind of starting a new phase of life after the army enjoying being kind of planted Gayndah. Watch our kids grow in a smaller community. And we're excited about what's next. So
 
</strong>Michael Hingson ** 05:42
what is the postdoc? Where are the doctoral degree in, that you're seeking.
 
<strong>Chase Spears ** 05:47
So I am in a program entitled leadership communication. But I'm kind of a misplaced public policy scholars what I've learned, but the faculty there have been so wonderfully gracious to me, and I've been very supportive of my research agenda. So I'm a career communicator. In the army, I was a public affairs officer. So everything I did was about stuff like this. I didn't community engagement, I did interviews, I was did social media strategy, I was part of the bridge that the military tries to build between it and the public, which is incredibly important in our form of governance. And so I love all things communication. And I also love team leadership, small organizational leadership, I had the chance to, to lead teams, I had the chance to lead a company while I was in the army, so fell in love with that. So when I saw a degree program that merged both of those, you know, they had me at hello, I was a sucker from the get go when I saw the marketing. So I applied and they very kindly accepted me. So I've been studying leadership communication, but my research agenda is actually more in the policy realm. My dissertation work is studying how did we come to this concept that the military isn't a political and air quotes institution, when it is funded by the government when it is commanded by elected leadership? When when we exert our national will, on other nations with it there absolutely political connotations to all of that. And And yet, we kind of say the opposite. So I was curious, I was like, this would be something fun to explore, how did we How did we get to where we believe this in spite of what we do? And so that's what my research Jind agenda is all about. And I'm having a lot of fun writing.
 
</strong>Michael Hingson ** 07:37
Well, and I guess we could go right to why well, so why do you think the reason is that we are not a political but we say we are? Oh, are you still researching it to the point where you're not ready to answer that yet? Well, I
 
<strong>Chase Spears ** 07:57
have, I have some theories and what I believe are pretty educated guesses. I'm trying to make sure that I don't bore your audience going too deep in the weeds on this. It's really kind of comes out of the Second World War. When you look at the history of the United States. Traditionally, we are a nation, our ancestors were part of a nation that were really cautious about the idea of having large standing military forces during peacetime. Because there had been this historical observance over hundreds of years, particularly in Europe, that large forces during peacetime ended up causing problems for society and the nations that bred large armies inevitably found ways to use them, that might not always be to the benefit of the populace. So we come out of the Second World War, and the nation has decided we're going to become the global military superpower, we didn't want to be caught off guard again, like we were for what Germany had done in the years after the First World War. And we also have a rising Russia, we need to counter that. So we decided as a nation, yeah, we will become a global, permanent, large, highly industrialized, highly institutionalized force. Well, how do you gain public support for that when the public has traditionally for hundreds of years been very, very suspect of that and very much against it? Well, Samuel, in walk Samuel Huntington, a brilliant political scientist who writes the book, the soldier in the state, and in it he proposed a theory of military supervision in which officers would abstained from voting and then over time that grew legs into Okay, well, now we're just not involved in politics and then in time that grew legs into where a political, but if you go around the force and ask most people what that means, if you ask them to define that word, few would actually be able to define it. It's one of those kind of discursive terms that we've come up with kind of like for the public good. Well, what is for the public good? Can you actually define that, and it's largely often in the eyes of the beholder. So that that's where I believe it came from, I'm still doing quite a bit of work and reading in that. But historically, it's very fascinating to see where we've come and just 70 years on that topic. Yeah.
 
</strong>Michael Hingson ** 10:25
And also, we're in a phase of all of that, where it seems to be at least that it's changing and morphing again, I mean, with what's happened in the last seven years in this country, and the, the lack of desire for discourse, the the desire on some people's parts to really involve the military and a lot of things. It seems like we're possibly changing again, or perhaps even strengthening the military in some way. And I'm not sure what that is.
 
<strong>Chase Spears ** 11:04
We there's really kind of been somewhat of a public backlash, the last, I'd say, five to 10 years, we saw an increasing comfort with military members publicly advocating for political policy for political parties, which is absolutely within their constitutional right to do, George Washington himself said, we did not lay aside the citizen to assume the soldier. But again, that that discourse coming out of the Second World War, really kind of conditions the American public to think that when you're in the military, you do give up your rights to expression that you do give up your rights to citizen agency, and, and, and meaningful involvement in civic processes. And while we do rightly give up some expressive rights, and that is captured and codified in military regulations, and the Uniform Code of Military Justice, there's some legitimacy to that argument. But I would say, you know, if you're, if you're holding a ruler in your hand, the regulations kind of restrict us somewhere between the two and three inch mark on the ruler, whereas the perception that's just kind of come out of the repetition of these terms and ideas is more that we're up around the nine or 10 inch mark on the ruler, if that makes any sense for you. So we we've seen in the last few years, more military people being willing to get involved politically, and there has been somewhat of a backlash to it. And therein is the problem. You if you're going to hold to a belief to a doctrine to a discursive claim, then you have to match it. And the military is really kind of at a point right now they have a decision to make, are we going to hold on to this discourse to this idea? Or are we going to acknowledge that? Well, the regulations are much less restrictive than what people have been led to believe? It's it's a tough spot to be there's not a perfect answer, to help the institution requires cracking down on constitutional freedoms. And well, what is the institution there to serve? So it's a very sticky issue?
 
</strong>Michael Hingson ** 13:11
Well, it does seem to me that in no way, because the person becomes a soldier. And even in their oaths, do they give up the right to be a citizen of the country? So I'm with George Washington?
 
<strong>Chase Spears ** 13:26
Oh, absolutely. No, I am with with George Washington himself, you know, the greatest American? And I think we would, it's a, it's a good reminder of the importance of knowing our history and knowing where we came from. It's in my interviews with military members on this topic. In my research, I'm finding that that like me, most of them were just kind of told these things verbally. They were never pointed to the actual rules. They were never actually pointed to the actual laws. I only know the regulations because I have a personal fascination on the topic. And I went and looked them up. But no one ever told me where to find them. That was research on my own team and figure out where do I look for this. So it's, we really need to do better, nationally, to know our history and know where we came from.
 
</strong>Michael Hingson ** 14:14
We do have a really interesting paradox in the world, because we've gotten in the last two government administrations, to different views of not only how to govern, but to a degree how the military needs to be a part of it, and that's gonna not be very helpful to things either.
 
<strong>Chase Spears ** 14:34
Absolutely. The the military at the end of the day is controlled by the Civilian governance. Now. I'll acknowledge that General Mark Milley didn't really seem to think so and there have been other figures in military history who MacArthur being one of them who who seemed to challenge who was actually in charge of the military. But at the end of the day, constitutionally, we We are governed by by civilians. And that that is right, that is proper any anything else would be a coup and you don't want that. So we, it comes down to how does the military try to hold a consistent line? When you have governments that change every two to four to eight years and have drastically different perspectives on policy? How do you as a military hold an even keel and another wise stormy sea. And in previous generations, we had senior general officers who were pretty good at that they were pretty good at saying, regardless of what the ship of state is doing, the ship of military is going to remain on a heading to serve everyone. And there's been somewhat of a lack a breakdown of discipline at the senior ranks in the last probably 10 years, that's really kind of shuttered the ship of the military. And I think the current some of the recently promoted, general officers understand that I think General GA is the new Chief of Staff of the Army, I think he understands that and he's trying to do some things to reintroduce some stability, but it's a hard thing.
 
</strong>Michael Hingson ** 16:16
Yeah. And the other part about it is that the military, in some ways is a part of society. So we've had things like the whole Don't Ask, Don't Tell dealing with LGBTQ types of issues. And, and of course, even women in the military, and there's been a lot of things that haven't necessarily been as visible as they have become, and are issues that we are starting to face and deal with more. But it seems to me that the military, like it or not, is part of society. And we do need to recognize that collectively, as well.
 
<strong>Chase Spears ** 17:02
We were absolutely drawn from society. We serve society, we exist, you know, for the protection of society. But I will say there's one thing that's all always kind of set Western militaries apart a little bit, and the US military hails from that Western tradition of understanding that just because society chooses to take a move in one direction, doesn't necessarily mean that it's in the national security interest of the United States for the military, to follow suit. And then there's kind of a reason that the military has always tried to, in some way, set itself apart, of acknowledging that there's some things that society will do or want to that are affected by the times as Shakespeare himself noted, there's always a tide in the affairs and man, the tide comes in the time tide goes out the the, the winds shift. And but one thing that was said at the military part was this idea of, at the end of the day, if it's a societal change that enables us to better defend the nation, then that's the direction we'll move. If it's a societal change that could potentially be a friction point or cause additional challenges in securing the nation, we might, we might think on that one a little bit harder, we might be a little more a little slower to adopt that. And we've seen that has kind of broken down the military is very much going out of its way to be reflective of society. And in some ways that can be good in some ways that's caused additional unnecessary frictions to the force and is rightly being having questions asked about it.
 
</strong>Michael Hingson ** 18:45
And that's where having good solid leadership in the military at the highest echelons, has to be an important part of it, because that's where ultimately, the direction that the military goes, is at least in part, going to be authored. Yes, there is a civilian government that and civilian commander in chief, but still the military leaders have to really be the ones mostly to figure out where the military should go in terms of policies and how it deals with different issues or not, I would think.
 
<strong>Chase Spears ** 19:27
And the key word that you hit on there, Michael is leadership. Back a few months ago, I wrote a piece that was published by real clear defense called seven new things the new Sergeant Major of the Army could do to restore trust in the force. And the argument that I made his predecessor was one who was very kind of reactive to the, to the whims you might say, of a the younger generation of soldiers. He was very much all over Twitter about telling me your issues. Let me get involved in your issues. And he was, in some ways a very divisive, senior official in the military. And I equated it to you, you want to look at kind of the British constitutionalist position, the British Crown, if you're looking overseas, it has traditionally been something that it's kind of the rock, unmovable, unshakable, the parliament will do what parliament will do that the Tories and Labour will do what they will do, but the crown is unmovable the crown serves all. And that's kind of something that the military reflected, and I call out to the new rising generation military leaders to remember that, to remember that we don't own this, we owe nothing in the institution, we all leave it one day, as I left it a matter of weeks ago. All I have are my memories and and hopes that I was able to leave some things better than I found them and that the people I served that I hope I served them well. But at the end of the day, we hand it off to someone else. And it's so important for to have good leaders who recognize that we we steward the profession, that we we want to do the best we can with it in our time, and recognize the decisions that we make, will impact those who serve long after our time and do our best to hand it off in the best possible condition that we can for them. Because then to the to society, we returned. And then we depend on this who came after us for our national defense. And so it's the steward mindset to me as key.
 
</strong>Michael Hingson ** 21:41
Yeah. Well, and going back a little bit. So you're in graduate school you got recruited in and accepted and went into the military. What did you do? What was it like when you first went and that certainly again, had to be quite a culture shock from things that you would experience before? Ah,
 
<strong>Chase Spears ** 22:02
yeah, I figured absolutely was you'll never forget your first shark attack at basic training for for anyone who's unfamiliar with that, it's when you once you've done your initial and processing there, whatever base you get your basic training at, for me, it was Fort Jackson in South Carolina. And then they eventually buss you off to your your training companies, which is where you will actually conduct your combat training. This is after you've received your uniforms and done all your finances, paperwork, and life insurance and all that. And then the buses stop and the drill sergeants, they're just there waiting for you. And it's a moment you never forget. And of course, you jump off the bus and they're giving you all these commands that they know it's impossible for you to, to execute to any level of satisfaction. And then when you fail, as you inevitably will, you know, the entire group just gets smoked over and over and over again. And I remember that moment just having that realization of I have not in Kansas anymore, like the next next few months of my life are about to be very different than anything I've ever experienced. And it was it absolutely was. I got through that. And I think the first thing that was really kind of shocking to me be on to the training environment was the use of last names. So yeah, I go by chase my friends call me chase people who know me call me chase. I'm I'm not hung up on titles. I'm a simple guy. In the military, you are your rank and last name. I was specialist Spears sergeants First Lieutenant spears or LT Captain spears, major spears. And I remember at my first unit, there were other other people who in my unit there were the same rank as me. And so I thought were peers I'd call them by their first name. And they never gave me problems about it. But our higher ups would you know, people have rank spears, we don't go by first names spears. And I never I never 20 years and I still never really adjusted well to that I learned how to how to keep myself from getting as many talking to us about it over the years is I had in previous times. But that was a culture shock. And, and just the the constant what we call the military, the battle rhythm, you know, civil society would call it your work schedule, while in the military. It never really ends your day start very early. You have physical training that you're doing with your unit at 630. Depending on what unit you're in, you may be off at a reasonable time in the late afternoon, early evening, or you may be there. I've remember staying at work one night till 4am Just because the boss gave us a job to do. Frankly, it was an unreasonable job. But he gave us a job to do and an extraordinarily tight deadline and it took us till 4am to get the job done and And I was at work by 630, the next morning. So you never, ever really do get used to that in some ways, because you kind of come to accept it. But it's been really eye opening to me in the last nearly three months now that I've been now, looking back and having some control over my schedule now for the first time in 20 years, and realizing, wow, that was such a foreign existence I lived. But when you're when you're swimming in a fishbowl, you don't know you're wet. So every time you do adapt to it, but it's been neat being on the other side and realizing, you know, can kind of breathe in and start to have some say over what a schedule looks like, because I'd forgotten what that was, what that'd be like.
 
</strong>Michael Hingson ** 25:44
But as you rose in the ranks, and I assume took on more responsibility, did that give you any more flexibility in terms of how you operate it on a day to day basis.
 
<strong>Chase Spears ** 25:56
It all depended on the position, there were there were some jobs I had, where were, regardless of the rank, I had flexibility. And then there were other jobs, where I absolutely did not even as a major want, there was a job that I had, where the boss was very adamant. This is the time you will be here and you will be sitting at this desk between these hours and you are authorized authorized is a big term in the military culture, you are authorized a 30 minute lunch break period. And you will be here until this time every day. And this was when I had you know, I think I was at my 1718 year mark. And I remember thinking to myself, golly, do I need to ask permission to go to the bathroom to see, it seemed I didn't. So it really kind of depended on your job. There's a perception a lot of times that the higher you go in rank, the more control you have over your life. And I observed that the opposite is actually true. The higher you go, typically, the more the more demands are placed on you. The more people are depending on the things that you're doing. And and the bigger the jobs are. And the longer the days are was my experience, but it had been flooded depending on what position I was in at the given time.
 
</strong>Michael Hingson ** 27:17
Now, when you first enlisted and all that, what was Laurie's reaction to all of that.
 
<strong>Chase Spears ** 27:23
I was shocked. She was so supportive. She actually grew up in an Air Force household. And so she knew military life pretty well. Her dad had been been in, he spent a lot more time in the air force than I did the army. And then even after he retired from the Air Force, he went on and taught at the Naval Academy as a civilian. So she is just always had a level of familiarity with the military as long as she can remember. She joked with me that when she got married to me and then had to give up her dependent military ID card that it was kind of a moment of mourning for she didn't want to give that thing up. So one day, there we are Knoxville, Tennessee, and I approached her. And I'm trying to be very careful, very diplomatic, very suave, and how I bring it up to her and let her know I've been thinking about the army. And I'm kind of curious what she might think about that. Because it'd be such a drastic lifestyle change from everything we've been talking about. And I was bracing for her to look at me and be like, are you insane? And instead, she was like, Oh, you won't get in the military. And I get an ID card again. Yes. She was she was supportive from from Jump Street. And so you talk about a wife who just was there, every minute of it, and loved and supported and gave grace and rolled with the punches. milori Did she was absolutely phenomenal. Though, I will admit when it got to the point that I was starting to think maybe 20. I'll go ahead and wrap this up, because my original plan had been to do 30. But when I started talking with her about that she was she was also ready, she was ready to actually start having me home regularly for us to be able to start making family plans and be able to follow through with them. Because we had the last three years we had not been able to follow through with family plans, because of the different positions that I was in. So she was very, very supportive of me joining and then she was equally very supportive of me going ahead and and calling it calling it a day here or the last just at the end of this year. But what a what a partner could not have done it
 
</strong>Michael Hingson ** 29:41
without her. So where did she live when you were going through basic training and all that.
 
<strong>Chase Spears ** 29:46
So she stayed in Knoxville for nonGSA. Yeah. And then from there, she actually ended up moving up to her dad's and his wife's place up in Maryland because my follow on school after base See training was the Defense Information School. That's where all the Public Affairs courses are taught. And it's so happens that that is located at Fort Meade, Maryland, which is just about a 45 minute drive traffic dependent from where her dad lived. So while I was in basic training, she went ahead and moved up there to Maryland so that while I was in school up there, we could see each other on the weekends. And then from there, we didn't have to go back to Tennessee and pack up a house or stuff was already packed up so we could get on the road together there to wherever our next duty station was. And it turned out funny enough to be Colorado Springs, Fort Carson. And here's why that's funny. When, when I approached Laurie, about joining the army, one of the things that she was really excited about was seeing the world if you're in the military, you get to see the world, right. And my first duty assignment was the town that she had grown up in, because her dad had spent the last few years of his career teaching at the Air Force Academy there on the northern end of Colorado Springs. So so her her dreams of seeing the world with me, turned out that our first tour was going to write back home for her.
 
</strong>Michael Hingson ** 31:14
Oh, that has its pluses and it's minuses.
 
<strong>Chase Spears ** 31:17
Yep. So it was neat for me to get to see where she had grown up and learn the town little bit.
 
</strong>Michael Hingson ** 31:23
I've been to Fort Meade, and actually a few times I used to sell technology to folks there. And then several years ago, I was invited to come in after the World Trade Center and do a speech there. And so it was it was fun spending some time around Fort Meade heard some wonderful stories. My favorite story still is that one day somebody from the city of Baltimore called the fort because they wanted to do traffic studies or get information to be able to do traffic studies to help justify widening roads to better help traffic going into the fort. So they call it the fort. And they said, Can you give us an idea of how many people come through each day? And the person at the other end said, Well, I'm really not sure what you're talking about. We're just a little shack out here in the middle of nowhere. And so they ended up having to hire their own people to count cars for a week, going in and out of the fort was kind of cute.
 
<strong>Chase Spears ** 32:23
Well, there's quite a bit of traffic there. Now that basis when
 
</strong>Michael Hingson ** 32:26
I was then to there wasn't just a little shack, of course, it was a whole big forest.
 
<strong>Chase Spears ** 32:32
Yeah, yeah, it's I was back there. Golly, I want to say it wasn't that long ago. But it was about five years ago now is back there. And I almost didn't recognize the place. There's been so much new built there. But oh, I know, as far as army assignments go, it's a it's a pretty nice place.
 
</strong>Michael Hingson ** 32:50
Yeah, it is. And as I said, I've had the opportunity to speak there and spend some time dealing with folks when we sold products and so on. So got to got to know, people, they're pretty well and enjoyed dealing with people there. They knew what they were doing. Yeah,
 
<strong>Chase Spears ** 33:07
yeah, that's a it's a smart group of people in that base.
 
</strong>Michael Hingson ** 33:10
So you went through basic training and all that and what got you into the whole idea of public relations and what you eventually went into?
 
<strong>Chase Spears ** 33:20
Well, I had studied in college, my undergraduate degree was in television and radio broadcasting. My master's was in journalism, I'd grown up kind of in the cable news age, and the at the age of the emergence of am Talk Radio is a big, big tool of outreach. And I grew up thinking, this is what I want to do. I love communication. I actually thought it'd be really neat to be an investigative reporter on if, if you remember, back in the 90s, it was this big thing of, you know, Channel Nine on your side, yeah, had this investigative reporter who tell you the real deal about the restaurant or the automotive garage. And I always thought that would be amazing, like what a great public service like helping people to avoid being ripped off. And so I wanted to be a news. I'm sure you're familiar with the Telecom Act of 1996. That That caused a tremendous consolidation of media for your audience who might not be familiar with it. It used to be that really, if you had the wherewithal to buy a media station or a television station or radio station, you were unlimited in what you could you there were limits, I should say on what you could buy, so that you couldn't control too much, too much media environment, the Telecom Act of 1996, completely deregulated that and so large media companies were just swallowing up the nation. And that meant there's a tremendous consolidation of jobs and the my junior year in college. I was in the southeast us at the time at Lee University. Atlanta. Nearby was our biggest hiring media market, my June Your year CNN laid off 400 people. So I could tell really quick, this is going to be a chat and even more challenging field to break into than I thought. And that's why I ended up working part time in a law firm was in, in Journalism School. Afterwards, because I was looking great. I was looking for a backup plan. I thought if journalism doesn't work out, I also love the law. It'd be nice to get some experience working in a firm to see if I want to go to law school. So it was a natural fit for me when the army recruiter started talking to me. And he was asking me what I was interested in. And I told him, Well, here's what my degree is in, here's what my career plan had been, here's who I really want to do with my life. And he said, we have public affairs, I said, What's that? It turns out, the military has radio stations, and they have television networks and you PR, I had no idea. I was a civilian. And I was like, Well, that sounds good. And so I thought, yeah, sure, I'll I will enlist for that come in, do one four year contract, I'll build a portfolio and and then I'll be able to take that portfolio out into the civilian realm. And hopefully that will make me more competitive for a job in the news market. And of course, a couple of years into that. I was in Kuwait deployed to camp Arif John. And my brigade commander sat me down to lunch one day, and made it very clear that he expected me to apply for Officer Candidate School, which was nowhere on what I was interested in doing was nowhere on my radar, I applied, I really didn't have a lot of confidence. I thought, I looked at officers and I thought they were people who are way, way more intelligent than me, way more suave than me. And I really didn't know if I'd get in, well, I got in. And after I commissioned officer candidate school is about like basic training all over again. So that was fun. And I ended up being assigned to a combat camera unit. And then afterwards, I was able to put my paperwork in to branch transfer right back into public affairs, it was a perfect mess was everything I wanted to do. I didn't get to work in news directly. I wasn't a reporter. But I got to work with reporters, I got to be an institutional insider and help facilitate them and help to tell the stories of what some great American patriots were doing, and wanting to serve their countries. And so it was, for the most part, more often than not, it was a really, really fun way to earn a living living.
 
</strong>Michael Hingson ** 37:34
I collect as a hobby old radio shows I'm very familiar with but back in the 40s was the Armed Forces Radio Service, then it became Armed Forces Radio and Television Service. And so I'm aware a little bit of, of the whole broadcast structure in the military, not a lot, but but some and know that that it's there. And it does, I'm suspect, a really good job of helping to keep people informed as much as it can as they can with the things that they have to do in the world. It's
 
<strong>Chase Spears ** 38:04
definitely it's a comfort over the years, if you're spending a lot of time overseas to have kind of that that taste of home and our forces network does a really good job of that letting I think we're starting to see some debates inside the military. Now. What do we want to continue of it? Because now information is so ubiquitous, if you will, you can pull it down, you can stream whatever you want, wherever you are in the globe. So I kind of wonder in the next 1020 years, will it still be a thing, but during my early career during my early deployment before he could stream stuff, it was really cool to have an AFN radio station to tune into is really cool to have an AFN television network to tune into to be able to get a taste of home. That was much a comfort,
 
</strong>Michael Hingson ** 38:52
right? Yeah, it is. It is something that helps. So you can't necessarily stream everything. I spent a week in Israel this summer. And there were broadcasts I could get and pick up through the internet and so on. And there were stuff from here in the US that I couldn't get I suspect it has to do with copyright laws and the way things were set up but there was only so much stuff that you could actually do.
 
<strong>Chase Spears ** 39:20
And what a time to be in Israel you will I bet that trip is even more memorable for you now than it would have been otherwise.
 
</strong>Michael Hingson ** 39:27
Fortunately, it wasn't August. So we we didn't have to put up with the things that are going on now. But still Yeah, it was very memorable. I enjoyed doing it. spending a week with excessively over there and got into getting to meet with with all the folks so it was definitely well worth it and something that that I will always cherish having had the opportunity to do get
 
<strong>Chase Spears ** 39:51
for you. If it's on my bucket list. I've always wanted to spend some time over there.
 
</strong>Michael Hingson ** 39:56
Hot and humid in the summer, but that's okay. Let's say but they love breakfast. Oh, really? So yeah, definitely something to think about. Well, so you, you joined you got you got the public relations, jobs and so on. So how did all that work for you over? Well, close to 20 years? What all did you do and what, what stories can you tell us about some of that?
 
<strong>Chase Spears ** 40:25
It was it was fascinating. It was fascinating because everything that I got to touch was, in some way a story. And so my first job was in radio and television production. I did quite a bit of that in Kuwait. And it was actually there that I got my first taste of crisis communication, and I was immediately addicted. Do you remember back in? It was December 2004. Donald Rumsfeld said you go to war with the Army you have not the army want or might wish to have it another time? Yeah. I was there. That that was uttered in camp you're in Kuwait. And that was such an interesting moment. For me in terms of a story to tell. I was with the 14 Public Affairs Detachment we were deployed to camp Arif John to provide public affairs support for for Third Army's Ford headquarters. This was back during the height of the war in Iraq and Afghanistan. And so there's a lot of military going over there. We were part of that. And I remember hearing this tasking that had come down that the Secretary of Defense is going to come out here is going to do this town hall meeting with the troops. There's going to be no question that you can't ask. You're going to be allowed to say anything you want to say to the Secretary of Defense, nothing's going to be scripted, nothing's going to be put through for review. And by the way, 14 pad you guys are going to make sure that it can be televised live back to the United States. And so here I am thinking what can possibly go wrong. And so we helped we all the event, Secretary Rumsfeld hindered and handled it really, really well. They set up this big, you know, fighting machinery display, they're in a in a big aircraft hangar epic camp bearing which is in northern Kuwait, just not too far south from the Iraqi border. And he gets up he gives the speech. He's well received by the troops. And it goes to the q&amp;a part. And soldiers were asking him all sorts of questions. Most of them are jovial, you know, hey, when when do we get to go to Disney World, stuff like that. They were kind of big jocular with them.
 
</strong>Michael Hingson ** 42:42
Seems a fair question.
 
<strong>Chase Spears ** 42:44
Yeah, you know, I felt them right. And so finally, this one guy, I'll never forget his name, especially as Thomas Wilson from the 2/78 Regimental Combat Team. Tennessee National Guard asks him a question about when are they going to get the body armor that's needed? And in true Rumsfeld style, he's he says, Well, I'm not quite sure I understood the question. Can you ask it again, which is a great technique. He used to buy him some time to think the answer. And then it came back after the second question. And the whole hangar about 1000 of us in there. It was hast. I'll bet you could have heard a plastic cup hit the floor at the back back of the room. I mean, everyone was like, what? Oh, no, what just happened? What's about to happen? And Rumsfeld makes that remark, you go to war with the army have not the one you want or need. Yeah. And and then the questions went on. And there was not be after that. There was no awkward moment for the rest of the time. And I and I thought, wow, that could have gone south. But it didn't cool. It was just it was neat to watch. I was running the television camera that caught the moment. I was in the room. And so we me and my sergeant had to stay up there the rest of the day because there were some other television network interviews with other officials that we were running the satellite transponder for. And it was a long day our commander was kind of being a jerk to us. So by the end of the day, we were tired we'd been up there sleeping on cots for a couple of days, we were kind of just ready to get back to data camp Arif, John to our beds and put the whole mission behind us. And then we drive to three hours through this pouring pouring rainstorm in Kuwait, and a Canvas side Humvee that's leaking. All you know, water just pouring into this thing on us. So we're done. We're done. We're done. We're like, we just want to get a bed. We get back to our base. We're offloading all the equipment, putting everything away. And at this point in time, I forgotten about the moment earlier in the day when that question was asked, and I walk in and there we had this wall of televisions you know, tracking all the different news networks back in the US and on all of them Their Secretary of Defense Donald Rumsfeld, you go to war with the army have not the army won or wish to have another time. And at that moment, I was like, it's about to be an interesting few weeks around here. And it turned out, it turned out indeed to be an interesting few weeks, an interesting few months. And I got to be on the front end of what the public affairs response to that looks like. And I can tell you, I've never seen armored vehicles flow into a place as quickly as they did in the following month. So the power of a message transmitted is a real thing. Well,
 
</strong>Michael Hingson ** 45:39
so whatever happened to specialist Wilson?
 
<strong>Chase Spears ** 45:44
I don't I don't know. I know that news coverage. When that news reporters were asking that very question and coverage that I saw said, Oh, his unit, his assured that nothing bad will happen to him. He was a national guardsmen, so he kind of fall under a different, different command structure than us. From time to time, I have wondered that and I've tried to look him up online, and just try to find out what happened to the sky and what was life like for him? I'd love to talk to him and ask alright, what was it like, man, what is your unit do? But I, I have no idea. I can't find him. I presume he's gone about his life and doesn't want to be famous about it. But it also goes back to National Guard culture versus active duty culture. We talked earlier about the citizenship aspect. And the National Guard gets that way more than the active component. At the end of the day, they demobilize. And they go home. Right, you're running into the same people you serve, with the church, at the grocery store, at the grocery store, at the PTA, places like this, some of them might be your neighbors. And so they have an entirely different outlook. This is what they do to serve the country when needed. And then they go on about their lives. I don't think you would have seen an active duty soldier ask that question. I really don't because the culture is so so markedly different. And there's a level of kind of freedom of thought and expression, present that guard that that is much more lacking in the active component.
 
</strong>Michael Hingson ** 47:19
Should there be more freedom, in that sense in the active component? Or do you think that it's really appropriate for there to be the dichotomy that you're describing?
 
<strong>Chase Spears ** 47:32
And the act of force you need discipline? You need a discipline force, who, when they're given a lawful order, will carry it out hastily, because lives could hang in the balance. That's absolutely important, and we can never lose that. But sometimes we can use discipline I say sometimes, often, more is the more appropriate term often we confuse discipline with silence. We confuse discipline with a lack of willingness to ask tough questions. We confuse discipline with just saying Yes, sir. When you know, in the back of your mind, there might be something you need to dig into more. We we need, unfortunately, since the end of the Second World War, going back to my comments earlier about this large, industrialized, institutionalized force we have it breeds careerists. It breeds a mindset that's fearful to ask tough questions, even if you know they need to be asked. Because you want to be promoted. Right? You want to get assignments, right. And it breeds a culture where you really are much more timid. Or you're much more likely to be timid than someone who's maybe a reservist or National Guard member. We need people who will ask tough questions. We don't need indiscipline, we don't rush showmanship, we don't need people who are being performative just to be seen. But there are valid questions to be asked is, you know, is US defense policy? Better set for a 400? Ship navy or a 300? Ship? Navy? That's a valid question. Is it better for us to use this route of attack versus that route of attack? Given the Give Me Everything we know, those are valid questions. We need people in the military who who are willing to be critical thinkers, and there are a lot of extraordinarily brilliant people in today's armed forces, as there always has been. But there is on the active duty side a culture that works against original thought and that's really to our detriment. And I think the manner in which the evacuation of Afghanistan ended is one more blatant indicator of that.
 
</strong>Michael Hingson ** 49:48
It was not handled nearly as well as it could have been as we have seen history tell us and teach us now
 
<strong>Chase Spears ** 49:56
Absolutely. i It broke my heart. I'm A veteran of that conflict I'm not one who cries easily, Michael but I can tell you that morning when I saw the some of the images coming out of cobbles especially there's a video of a C 17 cargo jet taking off and people literally hanging to and falling to their deaths. Just i i fell off, I fell off my on my run into a sobbing human being on this on the ground for a little bit it is there's a lot to process and it has continued to be a lot to process. And there again, there's a great example of why you gotta be willing to ask tough questions. There was no no reason at all. We should have abandoned Bagram and tried to evacuate out of downtown Cabo. But that's a whole nother conversation. Yeah.
 
</strong>Michael Hingson ** 50:52
Well, speaking of you, I understand that you weren't a great fan of jumping out of airplanes, but you got used to doing them? I
 
<strong>Chase Spears ** 51:01
sure did. Oh, yeah. I always thought that would just be something that no, I don't want to say no sane person would do. I mean, I enjoy watching skydivers, I think it's really cool. And obviously, they're saying, I never thought I'd be among them. I thought, Nah, that's just something, I don't think I'm gonna do that. And when I was an officer candidate school, I was roommates with a guy who had been to Airborne School earlier in his career. And he was like, man, don't do it. Don't let him talk you into going to Airborne School, though, you'll be stuck at Fort Bragg, you'll just you'll be broke all the time, you'll be hurting all the time, the army takes the fun out of everything. And he's right. To an extent the army does take the fun out of most things that touches. But I got to my first unit as an officer. So I'd done enlisted time for three years, then I went to Officer Candidate School. And then my first job as an officer was at the 55th combat camera company, which is not a full airborne unit, but it's a partial airborne unit. And they had a hard time keeping enough active duty paratroopers on hand. And so I remember day one, when I was in processing the unit, there are all these different places you go, when you're in process, you gotta go see the training room, and you got to go see the administrative room, and you got to go see the Transportation Office and all these places, and they're just checking your paperwork. And so I see the training room, and there's the sergeant in there. And he's looking through my list. And he's asking me all these questions, you know, when was your last PT test? Where's the last physical, you know, making notes on me for the unit record? And then he says, Do you want to go to Airborne School? And without thinking, I said, Absolutely not. I have no interest in going to Airborne School. And his reply to me was go ahead and get an airborne physical. And I thought, There's no way I'm ever getting an airborne physical because I'm not going to Airborne School. So a few weeks later, I'm in the unit, I'm more comfortable. And I'm across. I'm in a different office across the hall from where this guy worked. And I'm joking around with this other sergeant. And I'm like, sir, and you're just such a cool guy. Like you've got all together, you're, you're like everything I want to be when I grow up. What how do you do it? He said, Well, sir, you got to go to Airborne School. That's step one. The other guy across the hall ever hears that, you know, mouse ears, I don't know how. But he darts out of his office across the hall into this opposite we're in, looks me straight in the face and said, Did you say you want to go to Airborne School? Like no, is not what I said, I absolutely have no interest. I'm not going to Airborne School. And he again replies with schedule your physical. And I thought, I'm not going to disappoint me scheduling a fiscal. So I get back to my office that later that day. And I thought this guy is not going to give up. So I came up with this brilliant plan. It was smart, smartest plan you'll ever hear of, I'm going to pretend I'm going to get my airborne physical and then he'll forget about me, leave me alone. So I called him and said, Hey, Sergeant, what's the phone number I have to call them schedule an airborne physical and it gives me the phone number and the the name of the person to talk to and I said, Great. I'll talk to him. There were two or three other lieutenants set to show up to the unit next in the next month. So I thought he will assume I'm getting a physical which I'm not getting and there's other guys will show up and he will convince them to go and I will fall off his radar. I was incorrect. That was a bad bad miscalculation on my part, you might say a flawed operation
 
</strong>Michael Hingson ** 54:39
with your the and you were the one who was talking about brilliant people in the army Anyway, go ahead.
 
<strong>Chase Spears ** 54:43
I know I know. Right? Yeah, I am a paradox. And so that within an hour I get an email from him with my he's already put me in for school. I already have orders generated to go to jump school. And then he calls me he's like Hey, by the way, your report in like three weeks, I need your physical as soon as you can get it. And I thought this guy, I told him I'm not going to Airborne School. Well, at the same time, our unit commander was a paratrooper, and he loves jumping out of airplanes. And I had two or three paratroopers in my platoon who were underneath me. And I thought, There's no way I can go now. Because if I, if I get the commander to release me, one, I'll lose face with the old man. And I'll lose face with the troops that I lead because the soldiers have to compete for this. They're just giving it to me. And so I went, protesting, kicking, screaming the whole way. I hated ground week. I hated tower week. And then they put took me up to the 250 foot tower and dropped me off the side of it under a parachute. And I loved it. I was like, Oh, this is fun. I actually asked if I can do it again. And they said, they don't get what's right. So the next week, we go into jump week in there I am in the back of an airplane, and it comes to my turn to get up and exit it. And I do, and I get to the ground and I survive. And I literally just sat there and laughed uncontrollably because I couldn't believe I just jumped out of a plane. And it was my first of 40 jobs. So I was I was absolutely hooked from that moment on.
 
</strong>Michael Hingson ** 56:20
And what did Lori think of that?
 
<strong>Chase Spears ** 56:23
She was a little bit surprised. She She again, was supportive. But she was surprised she never thought it's something that I would take to and it ended up being a great thing for us. Because having been on jumped status, it opened the door for me to request the unit and Alaska that we ended up going to for six years, you had to be on airborne status to be able to go to that job. And so had I not going to jump school, I would not have qualified to go into Alaska for that particular job. And so it ended up being a wonderful, wonderful thing. But I would have never guessed it, it just it's another one of those poignant reminders to me that every time that I think I've got a plan, it's God's way of reminding me that he has a sense of humor, because what's going to work out is always going to be very different from what I think.
 
</strong>Michael Hingson ** 57:10
And you help Laurie see the world. So well worked out. Absolutely.
 
<strong>Chase Spears ** 57:15
Yeah, she we never, we never got to spend time together overseas. But Alaska was an amazing adventure. And, gosh, if if no one in your listeners haven't been there yet to go see a Sunday?
 
</strong>Michael Hingson ** 57:29
Yeah, I went there on a cruise I didn't see as much as I would have loved to but still, I got to see some of them. It was great.
 
<strong>Chase Spears ** 57:38
It's nothing like it. No. Now you
 
</strong>Michael Hingson ** 57:42
as you advance in the ranks, and so on you, you started being in public relations, being a communicator, and so on. But clearly, as you advanced, you became more and I'm sure were viewed as more of a leader that was kind of a transition from from not being a leader. And just being a communicator and doing what you were told to be more of a leader, what was that transition like?
 
<strong>Chase Spears ** 58:07
That was another one of those things that I would have never seen coming. After I did my three years as the spokesman for the Airborne Brigade. In Alaska, I ended up becoming the deputy communication director for US Army, Alaska, which was the highest army command there in the state responsible for 11,000 troops and their families in multiple locations. And I remember one day, my boss came to me and saying, hey, the general is going to give a speech to the hockey team at the University of Alaska, about leadership. And so I need you to write it. And I looked at him and I said, boss, all right, whatever he told me to write, but the general has forgotten more about leadership than I know, like, how do where do I start with this? And I don't remember the exact words, I think it was something to the effect of, you're smart, you'll figure it out. And so I put together a speech, it was by no means anything glorious, but it was the best I had to give that moment in time and what leadership was fully convinced that I was not one. And then over time, I there are people who spoken to me at their headquarters who called out leadership that I didn't see they were pointing out influence that I had there pointing out people who I was able to help steer towards decisions that I didn't realize that I didn't know and it made me start looking back in other parts of my career and realizing, Oh, my goodness, I actually led that team. This man actually looks to me for decisions. I actually I am a leader, I had no idea. There's something I always thought if if you were in the military and you're a leader, you were some grand master, you know, like, like Patton or Eisenhower and I didn't think think myself anything like that. And so finally, in 2015, I was offered A chance to take command of a company which in civilian terms, that's kind of like being the executive director, if you will, of an organization of 300 people. And I was so excited for it. Because by that point in time, I finally made the mental transition of saying, I'm not, I'm not merely a communicator, communicating is what I've done. But occasionally it's I've worked on delivering us on passionate about, by came to realize, I love that so much because communicating is a part of leading and, and I, I am a leader, it's just something. Looking back. Of course, my life has always been there, I just never knew it. I never saw it, I never believed in it. And so by the time I was offered the chance to command, I was very excited for it, I was very eager for it, because I realized this is going to be an a wonderful adventure getting to lead a team at this level of this size. And it was the hardest job I ever did in the army, and the most rewarding. I don't know if you've ever watched any of the Lord, Lord of the Rings movie. But there's this moment where Aragon is being chided, is set aside the Ranger Be who you were meant to be to be the king. And that meant that came back to my mind several times I had to challenge myself that just because I only see myself as a communicator all these years doesn't mean that I can't do other things. And so it was a joy to actually walk into that. Believing is not easy. There's there are a lot of hard days or a lot of hard decisions. Especially when I was a commander, I agonized every decision. So I made because I knew this will have an impact on a person, this will have an impact on a family this, this will change the directions and plans that people had. And so it's a heavy weight to bear. And I think it's good that those kind of decisions come with weight. And I would question someone who who can make those kinds of calls without having to wrestle with them.
 
</strong>Michael Hingson ** 1:02:01
When you look at all the things that you've done, and the work that you do, and the work that you did, at the end of every day, or at some time during the day, I know you were pretty busy. But did you ever have the time to just kind of sit back and reflect on how did this go today? How did that go? What could have been better? Did you do any kind of introspection? Or did you feel you had time to do that?
 
<strong>Chase Spears ** 1:02:24
I didn't really feel I had time. And it would be easy for me to blame the unit, it'd be easy for me to blame people. But that responsibility rests with me. It's a discipline that I didn't develop until way too late in my career. And I eventually did develop it, I eventually came to realize the importance of reflection of introspection of taking a mental inventory of what I've accomplished I didn't accomplish and what I can learn from it. But it was sadly something that I didn't do as much as I should have. And I didn't do it as early, I was really, really bad at assuming well, because the unit needs this right now. I can't take care of this thing that I need to take care of that will that will allow me to be the leader that I need to be you know, I get in a car, someone slams on my car, and I need to get them to take care of it. Why don't have time unit Scott has to have me We gotta move on. Well, I've got six screws in my left hand and my left shoulder right now because I was always too busy to listen to the physical therapist and take care of myself, you know, the unit needs me the unit needs me the men need me. And so it, it was a hard, hard learned lesson. The importance of sitting back and reflecting is something I wish I would have learned much sooner. But once I did, it served me well. And it's a discipline that I still practice now.
 
</strong>Michael Hingson ** 1:03:46
Yeah, yeah, it's, I think a very important thing. And a lot of things can can stem from that. What's the best position your favorite position in the army and why?
 
<strong>Chase Spears ** 1:03:59
The best thing I ever got to do is company command. And it's hard to say that because it's really it's really closely tied with being a brigade director of communication. And that's a thankless hard job. But I had the best team for the brigade communication job. But the reason I'd say company command and just that out and it just just slightly edges it out is the people. When you're when you're in command, you have the chance to serve well. There's no other job in the army, where you your entire existence is to serve people. Now, part of that means driving them challenging them disciplining them when necessary. But there's always a chance to serve. There's always someone who's going to need your counsel who's going to need the authority that only you can wield because you're the commander and I took it as a matter of personal pride when people would come be like Sir, I need to talk To you, I've got an issue. And a lot of times wasn't anything official that I could help them with. They just needed an ear. And they they associated that position. Whoever's in the commander seat is someone who they give credence to, they assume that someone who can help me with an issue, so I will go to them with this issue, regardless of whether there's anything formally or not, that can or can't be done. And so that was, that was without a doubt, my best job. My senior rater in that job was the deputy commander of sustainment for US Army, Alaska, wonderful man named Sean Reid. And he was a brigade commander equivalent. And he had commanded a full brigade before that. So this was his third high level command. But he often told me, I'd give up the rank right now, if I could be a battalion commander, because there's just nothing like commanding at that level and having soldiers who will who are there and need your help, and you can serve them well. And I so came to identify with that. And when I left the job, I was going on to a fellowship at Georgetown University. And I was sure that at some point in my career, I would command again, I was already lining it up in my mind, I had no idea that that was kind of going to be the beginning of the transition period for us. But it's something I've always treasured, and I always will.
 
</strong>Michael Hingson ** 1:06:22
So you, you've been a student for a while? And are you? Are you a professional student?
 
<strong>Chase Spears ** 1:06:29
No, no, no. I spit. It's such wording. My my father in law himself, a PhD, once teased me, he said, Chase, you seem an awful lot like a professional student. Because really, for all intents and purposes, I have been in graduate school for seven consecutive years now between my fellowship at Georgetown University, my time at the US Army's Command and General Staff College, and now this doctoral program at Kansas State University. And I didn't plan it that way. So I always push back. I'm like, No, I'm not a professional student, I held a job through every bit of that, and I had life and I support a family. And school was my hobby. So I joke with people that I have a problem, I have a problem with school, and I have a problem with books, you know, some people buy boats, I buy books, or you go ski on the weekends I study, it's just it's, I have a problem. I am very, very much looking forward to being done. Lord willing, I will defend my dissertation in late March, and go to commencement in May. And while I love learning, and I will always be a learner, I do not expect to be rushing into another formal program, at least for quite some time, I'm ready to enjoy my personal time again.
 
</strong>Michael Hingson ** 1:07:52
Well, we should never stop learning, although it doesn't necessarily need to be as you're pointing out in a formal sense like that? Well, I want to thank you for taking all this time to be with us and giving us a lot of insights and a lot of wisdom and talking to us about some subjects that we don't necessarily talk about a lot. But it's fun to learn about. And I really appreciate all the time you've taken. If people want to reach out to you and talk with you in any way. How do they do that? Yeah, so
 
<strong>Chase Spears ** 1:08:22
they feel free to reach out to me, I'm on Twitter at Chase M Spears. I'm on LinkedIn at m slash Chase hyphen, Spears. So those are, those are the two channels I'm the most active on. So feel free to reach out to me there and link up and I love engaging with people and doing what I can to help.
 
</strong>Michael Hingson ** 1:08:41
Well, super. And I really can tell you are a great storyteller. You do love to engage. And I value that and really value the time that we've been able to spend with with doing that today. So thanks very much for doing it. And I want to thank you for listening. We really appreciate you taking the time to join us today. I hope that chases give me some interesting things to think about. And you will follow through and learn a lot more from him or whatever. I'd love to hear from you as well. Of course, we'd like a five star rating from you if you would please do so wherever you're listening to us on unstoppable mindset. We do appreciate your five star ratings and your comments please pass them along. I want to thank you for being here. You can reach me, Michael Hingson at Michael m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our website, our podcast website WWW dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And it's m i c h a e l h i n g s o n. So either way, we'd love to hear from you and we really appreciate you spending the time with us. And if you have any ideas of anyone else who might be able to be a good guest for Rs, we'd love to hear from you. And same for you chase if you know anybody else who ought to be a guest. We'd love you to pass things along. We're always looking for people who have great stories and insights to bring us. So I want to thank you all again and chase you one last time. Thank you very much for being here with us. It's
 
<strong>Chase Spears ** 1:10:17
been a joy. I appreciate you letting me tell my story.
 
</strong>Michael Hingson ** 1:10:24
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Public Affairs Officer and Writer with Chase Spears</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/463500a8-8a31-42a2-9a47-0e9577381e40.mp3?source=rss&amp;ext=asset.mp3" length="104367820" type="audio/mpeg" />
<itunes:episode>249</itunes:episode>
</item>
<item><title>Episode 248 – Unstoppable Noteworthy Woman with Dr. Alessandra Wall</title>
<guid isPermaLink="false">https://pinecast.com/guid/58ac96a4-3a1b-44b3-af75-8ae49e677c42</guid>
<pubDate>Fri, 12 Jul 2024 14:52:02 -0000</pubDate>

<itunes:duration>01:01:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d5b1180a-a0c6-4a3a-9157-fd62d50ab09a/UM248-Dr._Alessandra_Wall-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Dr. Alessandra Wal spent her first seven years of life living in the Middle East. She then spent ten years in France. All of these experiences gave her a rich view of different peoples and cultures which still serve her well today.
 
At the age of 18, she came to the United States where she attended undergraduate school at Duke University. She will tell us how “different” life was for her in a major college sports town, at least different from the kind of environments she had experienced up to that time. She attended graduate school at the University of Texas Medical center in Dallas where she eventually earned her PHD in Psychology. From an early age she loved to read, learn about people and wanted to understand them. For her, Psychology was the natural route to take.
 
Fairly recently Dr. Wal decided to shift from being a practicing psychologist to being a leadership coach for women. She has fascinating stories of the kinds of efforts her coaching practice has undertaken. She specializes in helping smart, ambitious executive women in male-dominated industries build wildly successful AND deeply fulfilling careers. When asked, she is quick to point out that men are very much a part of the equation. I leave it to Alessandra to explain and teach.
 
Dr. Wal and I had a wonderful and natural conversation. I came away blessed for the opportunity to speak with her and to better understand how all of us need to work harder and better at communicating and supporting each other.
 
<strong>About the Guest:</strong>
 
Dr. Alessandra Wall made a major career switch from a busy psychologist to successful founder &amp; high-impact executive coach at Noteworthy. She specializes in helping smart, ambitious executive women in male-dominated industries build wildly successful AND deeply fulfilling careers.  Dr. Wall is on a mission to build a world where seeing women access the highest levels of leadership and success is so common, it’s no longer noteworthy. She's confident that she can move the needle for women both through her 1:1 work with women and through her training, consulting, and partnership with companies that understand and value the impact of women leaders.
You can find out more and access free resources at <a href="http://noteworthyinc.co" rel="nofollow">noteworthyinc.co</a>.
 
When she’s not busy helping executive women balance ambition, corporate dynamics, and personal well-being you will find her curled up in an armchair with a good book and an a piping hot cup of coffee.
 
<strong>Ways to connect with Dr.Alessandra:</strong>
<strong>Website</strong>:<a href="http://noteworthinc.com" rel="nofollow">Noteworthyinc.co</a>
<strong>LinkedIn</strong> <a href="https://www.linkedin.com/in/dralessandrawall/" rel="nofollow">https://www.linkedin.com/in/dralessandrawall/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi and welcome once again to unstoppable mindset we get to meet every so often and chat and we get to have a number of people come on the podcast to have interesting stories to tell. And it is no different today we get to talk with Dr. Alessandra Wall. And she is a psychologist. Am I saying that right? Yes. Yeah. Are you psychologists to the founder and CEO of noteworthy and we'll get to that. But Alessandra and do you go by Alessandra or anything else?
 
<strong>Dr. Alessandra Wall ** 01:59
Now? Full name. I forgot, Alessandra. Oh, no, it is. Yep.
 
</strong>Michael Hingson ** 02:02
Perfect. So welcome to unstoppable mindset. We're glad you're here.
 
<strong>Dr. Alessandra Wall ** 02:07
I am very glad to be here. Thank you.
 
</strong>Michael Hingson ** 02:10
Well, thank you for taking the time to be here. Well, let's start talking about maybe a little bit of the earlier Alessandra growing up and all that sort of stuff. That's always fun to do that.
 
<strong>Dr. Alessandra Wall ** 02:22
Who doesn't love waxing poetic about their childhood? There
 
</strong>Michael Hingson ** 02:26
you go. So wax poetic as long and as much as you wish.
 
<strong>Dr. Alessandra Wall ** 02:29
Let's see. Most important things about my job most interesting things
 
</strong>Michael Hingson ** 02:34
are unimportant either way. So
 
<strong>Dr. Alessandra Wall ** 02:37
things you can't hear when I speak anymore. Although somebody the other day at the airport said I had an accent and I'm like an accent. I have an accent. I don't hear it. But if you say so, I grew up. I grew up in I was born in Iran, moved to Kuwait, moved to Saudi Arabia, moved from there to France, which is where my mom was born and raised, and lived there until I was 18. And I didn't move to the States until I was 18. My father is from Kansas. A lot less traveling for him. But apparently I still have an accent. But the person in the airport was adamant it was not a European accent. He said maybe Midwestern. And I'm like, there's really just no chance of that, based, at least geographically on where I've lived in the world.
 
</strong>Michael Hingson ** 03:27
Interesting. Well, how long were you in Iran and Kuwait and the first
 
<strong>Dr. Alessandra Wall ** 03:33
seven years of my life, my parents spend a total of 10 years in the Middle East, okay. I got to I got to spend the first seven years of my life and then move to France in what was at the time right outside of Paris, which is in one of the coldest winters they've ever had. That was a that was quite a shock making the move, but not not not too uncommon. We'd spent a few Christmases in Goodland, Kansas, and it snows a good deal there.
 
</strong>Michael Hingson ** 04:02
Yeah. So what what are what were your parents doing in the Middle East? What was work or whatever I assume? Go?
 
<strong>Dr. Alessandra Wall ** 04:10
For my dad. Yes, my mom didn't work put into in some of the places we live. But she my father was an engineer. Also all the things that engineer, engineer and electronics. So all the things that engineers and electronics do, or did at the time, this is the late 70s, early 80s in the Middle East and then just made interesting choices. He's a man who was very bold with his choices from life, given that he was born in 1928 in the Dust Bowl, and those weren't necessarily typical choices for his background.
 
</strong>Michael Hingson ** 04:49
I had friends they've, he's passed away now. And my wife actually knew them first and introduced me but he worked for us. And they spent several years in the late 70s In Iran, and actually were there when the Shah was overthrown. And it was a major challenge to get her and their cats out. And then he got out as well. But they, they made it happen. But it was a definite tense time all the way around. It was
 
<strong>Dr. Alessandra Wall ** 05:27
my father worked for us too, but not by the time he moved to Iran. And we left right before the Scheifele. Yeah, both my parents learned Farsi. I had siblings who spoke, my brother spoke four languages. By the time he was five from traveling, French and English, Italian because they were living in Rome before and my mom is a first generation French of Italian descent. And then Farsi, they all spoke Farsi.
 
</strong>Michael Hingson ** 05:56
So what do you remember about living in the Middle East? And what was it like as a child kind of growing up there?
 
<strong>Dr. Alessandra Wall ** 06:02
I have very fond memories. And I mean, for a variety of reasons. I remember I remember the kindness of people, and how welcoming most people were. I remember, I mean, depending on what years there were times where we lived in compounds, which with all expats and all foreigners, right. And those those experiences were fun, but very different, very Western. But I also remember sitting outside a house in Kuwait, with the neighbors right around Ramadan and watching them, you know, butcher chickens to cook I. I tell people in the states we don't think about late, but I when I hear the call to prayer, the Muslim call to prayer, I have very fond memories in the same way that when I hear church bells, and that was that was my recollection for moving in France, right is hearing church bells and doves on a regular basis. Like they, they're fond memories, like some people might, you know, have a smell that brings them back to childhood. And I had a brother who would wear navy blue corduroy pants in the desert, which is also very interesting to me. So it speaks you know, we talk about being adaptable. And it speaks to human adaptability.
 
</strong>Michael Hingson ** 07:23
Yeah, it must have been wearing corduroy pants and so on, it must have been pretty hot over there. It
 
<strong>Dr. Alessandra Wall ** 07:31
was pretty hot. I'm not strange one Strangely, I didn't I didn't start talking in Fahrenheit until I moved to the States. And then there's never got that bad, but my understanding is, so at least 40 degrees Celsius Celsius, if not more and humid, apparently very humid, certain times of years. But again, like for my brother, he was in the middle east from the time he was two or three until 13. He spent the full 10 years of his life there. So really, it's bouncing around from country to country bouncing around from culture to culture, will having to learn having to integrate having to getting not having to in this case, like getting this opportunity to develop richness in your practices from living in so many places and meeting so many different people. That for me, those are part of the reasons why all of that is so fond, and yeah, moved later on both to like my first friends in France where they were mixes right there were like my best friend was his mom was British and his dad was French. And then my other best friend her. She her parents were on the dad's side he was a first generation French of Italian. Parents mom was all French but same thing in college when I moved my first friends were all people who had multicultural backgrounds because there was an ease of fitting in.
 
</strong>Michael Hingson ** 09:01
It certainly must seem a lot different. Now over there, as opposed to what it was when you were living there.
 
<strong>Dr. Alessandra Wall ** 09:10
I am told it is very different. I know that for the Middle East, my for Iran, specifically my mother, my mother loved it. She loved she loved the language. She loved the culture. had wanted to go back but every time we spoken to people who who stayed or who let who had to leave and who came back. They talked about how jarring the differences. As for the Middle East. I am still looking for opportunities. I'm crossing my fingers for opportunities actually to go speak in the Middle East. So if anybody's listening and he's a speaker, I'm just gonna throw that out there. They keep on telling my mom the second I get an opportunity. I'll invite her to come with me. I
 
</strong>Michael Hingson ** 09:54
spend time this past August August 2023 I add excessively in Tel Aviv, this first time I'd been to Israel. And we also then went to Jerusalem. So we went through the West Bank and into Jerusalem. I very much enjoyed it. It is so sad as to what's occurring there now. And it's the usual thing that so often politicians and others just don't tend to listen to others. And it certainly makes it a lot more difficult to try to create some sort of meaningful and peaceful relationships, doesn't it? Definitely.
 
<strong>Dr. Alessandra Wall ** 10:32
Right. I mean, that's the challenge of leadership, ultimately, actually, can you? Can you rise to a position where you have the privilege, and therefore the responsibility of leading well, and still stay in touch with the people you're supposed to be? Leading, I was thinking about the word the other day, actually, just this weekend talking to my husband about a civil servant, which is, which is ultimately, what politicians are supposed to be their civil servants. Hello, hello,
 
11:06
people.
 
</strong>Dr. Alessandra Wall ** 11:10
And whether it's politics, or the corporate world, they just think that it's very easy to forget that. To quote Uncle Ben, in Spider Man, you know, with great power comes great responsibility.
 
<strong>Michael Hingson ** 11:26
It is very true. And the and the problem is it's so easy to and we seem to easily forget all of that. And we forget that leaders really are supposed to be servants. They're supposed to guide and they're supposed to help people vision and make the vision happen but not dictate. And that's just not what goes on isn't? Nope,
 
</strong>Dr. Alessandra Wall ** 11:50
not anymore. Well, realistically, I say not anymore. I think not mostly many points in history where that wasn't the case, either. We had a brief period where things look that way. Yeah.
 
<strong>Michael Hingson ** 12:05
So when you came to the US, at 18, that must have been a major culture shock compared to what you had experienced in Europe in the Middle East. It
 
</strong>Dr. Alessandra Wall ** 12:18
was I wasn't expecting it. My father, as I said, was actually born in Nebraska, I grew up in Kansas, we would come back to the States to visit my cousins and aunts and uncles who had, for the most part, migrated to California and Los Angeles and like the golden age of Los Angeles. So my assumption was that I would walk in and I would fit in because in France, I was, you know, here's my friend, she's American. Right? That's that's how I was introduced very often. But coming to the states, it was there was a massive culture shock and one that I don't think a lot of people realize, because if people look at me, I, I look the part of you know, white, I'm white, I speak with no accent I do sometimes, especially when I get tired to say weird things because my brain literally translates from one language to another. So I when he would come here, and I would say to offer a gift, because in French you offer gifts, give a gift. And I use some British expressions, such as to q where a booth or to talk about the trunk of a car. They, I as my mom would point out to me, I articulated far more before I moved to the States and was easier to understand, apparently, but the big thing was just habits I remember, you know, there going I went to Duke University for undergraduate and I remember being handed a a leaflet about things that that were okay to discuss in America and things that weren't okay to discuss, or the notion of small talk and how important it is to the social interactions in the US. I remember being asked my very, very first night feeling very homesick and alone. If it's true that French people were really rude and they didn't shave and they smell bad. And my response to the young woman who asked me that question was, well, far less rude than you're being right now. The women wax and yeah, sometimes a second shower would work well. So getting in the habit of kind of figuring out simple things that make sense to people in America like in dorm room experiences. One thing that makes sense in America is you leave your dorm room open. And so as people walk down the hallway, they might walk in pop their head I didn't understand those things. I close my it was my bedroom door I closed bid, which also meant that I was harder to make friends, because they didn't understand the social patterns. Interestingly enough, nowadays and the work I do I spend a lot of time teaching people how to build relationships, make connections relate to other people in the in the American culture, and sometimes I get to work with with people who are working for large American corporations or have moved to branches of their corporations in the US and are really struggling with that disconnect between the way things are done in their cultures or their enter their country and the way things are done here.
 
<strong>Michael Hingson ** 15:39
Well, when you went to Duke, did you learn to play basketball? Because that's a rule in North Carolina, of course,
 
</strong>Dr. Alessandra Wall ** 15:45
well, here's the thing, I had no idea what Duke basketball was about. None. I didn't get why it was a big deal. I also remember walking around and telling my Mother, why are these people walking around wearing shirts and baseball caps that say, Duke we know you're here, like, it's good. You're okay. Like, all those things that seem so again, commonplace things we do not think about because they're part of our lived experience. To me, were so awkward. So now I did not learn how to play basketball. I too, went to the UNC campus. I think on my second weekend, totally made friends with a bunch of Tar Heels. They broke all the rules. There was a massive failure in some ways.
 
<strong>Michael Hingson ** 16:30
There is relevance in communicating, though I've went to speak in North Carolina. And I will also say if anybody needs a speaker, I'd love to talk with you about speaking. Having been in the World Trade Center, and all the things that I've done, it's it's fun. And I'd love to travel abroad again, as well. But I went to Carolina to North Carolina to do a speech several years ago. And Duke, UNC and NC State were all poised to make it into March Madness, except that NC State and UNC had a game of the Thursday night I arrived. And I expected just to be able to watch some television and turn on the TV only to hear the announcer say shows are not going to be on tonight because of the game went okay. And I was in Kentucky when the Wildcats were actually not only in March Madness, but it was the final game. And they were one of the two teams in the final game. And I was doing a speech somewhere and was told, we have to end this entire event at 630. If you go beyond by one minute you will speaking to an empty gym. And we ended it on time. And sure enough, by 631, there were only about two or three people in the gym. And one of them was me and the other person was the person who was going to take me back to my hotel. Amazing. It is
 
</strong>Dr. Alessandra Wall ** 18:00
really really you know, if we bring it back to like this larger concept that for people who don't, maybe listening who don't get it or understand it, it really comes down to when you walk into a space, do you understand what the people around you are about? What's important to them? Like what defines that our culture? And can you adapt to it? And I could absolutely and totally see what you're talking about happening. Like there's going to be nobody here.
 
<strong>Michael Hingson ** 18:30
And there wasn't, it was, I have never seen a gym clear out like that. And it wasn't even an emergency. But they were they were all gone. But it is interesting that as you point out and around this country, there are a lot of different cultures living in and I've been in Massachusetts and live there for three years, and I've lived in other places as well in New Jersey. And the cultures are so different in a lot of ways than here in California. And at the same time, unless you experience a number of those different cultures, you don't tend to get a flavor for or get some sort of depth of knowledge to be able to understand how to adapt. I, for example, met a person in New Jersey, who lived within 20 miles of New York City. This was a grown woman in her 50s and had never been to New York City. She had never really been out of Springfield, New Jersey and then the surrounding areas but it never been to New York City just wasn't even a priority to travel 20 miles
 
</strong>Dr. Alessandra Wall ** 19:39
that that I cannot that does not compute for me. I mean, I know people like that I've very good friends in San Diego who have been born and raised here and we talked about the love for travel that like if they travel they traveled to go see friends in Oregon. And that's about it and there's no curiosity and Don't judge them for that it just does not compute. Yeah,
 
<strong>Michael Hingson ** 20:02
it's not, it's not a judgment issue at all. Whereas my wife, who was married to me for 40 years, she passed away last year, which is sad. But I've got 40 years of marriage, and I know she's monitoring. So if I'm ever not a good kid, I'm going to hear about it. So it works out. But the thing is that she had no fear of driving, when we were in New Jersey, into New York, and she drove all around California, when, when we needed to go and do different things, and all that and, and loved to see different places. And so I always grew up with that kind of attitude. And so it helped me when I went to different places, and went to places like West Virginia and an experience the foods that they have there, which are significantly different than in California. And just all the different things. It's I think, important that we find ways to broaden our horizons and at least learn to respect those and those environments that are different than ours. I
 
</strong>Dr. Alessandra Wall ** 21:07
agree that I mean, on so many levels, right, to go back to some of the things we're talking about. I was reading articles this week about the risk of loss of the ability for people to have civil discourse, and a reading call about that very specifically in the workplace, that it's this huge potential risk for workplace initiatives for innovation for companies to be able to work together also for companies to be able to access like a broad spectrum of talent, because if people now only start working in companies where there's a one to one alignment on culture and values, and then then we lose, we lose that diversity of that creation. So the it's a, it's a big kind of space that people need to start thinking about in 2021. But part of what it takes to be able to move the way I did as a child or even in the state, so I moved to North Carolina, very different from Paris, France, in so many ways, but took the time to travel up and down the coast many times then left North Carolina moved to Texas to Dallas for graduate school. And as I was reminded day three in Texas when I asked for a sweet tea, I was like they told me Honey, this is not the South is the southwest. I'm like, okay, very different set of cultural norms, very different set of habits. For people who aren't, who haven't lived in both of those places. They might just put lump everything together in Boston. I've spent enough time in New York City I've been now in Southern California moving to Southern California. I don't know how things are in Victorville. But in San Diego, there's this thing that I later learned was called the SoCal flake. Buddy moving to Southern California. So let's take LA County all the way south, if you have plans with somebody, and they cancel on you about 10 minutes before your due to me because they're tired, and they just decide they'd stay home. It's not you. It's them. Yeah, but that is a typical, that is a typical culturally acceptable thing to do here. And I would, first of all, when I moved, I found it very difficult. But when I was still practicing, as a psychologist, and I would talk to people who moved here and felt very isolated very alone, I often brought that up and the sense of relief, they just didn't understand why it was so difficult to meet people why people were so inconsistent or flaky, thus the name so Catholic, and to just explain like that is just that you, your plans need to always be very agile and ready to switch. You know, this is these are just habits. So that ability to adapt, and the ability to have distress tolerance. Right, which is really what we're supposed to learn when we're toddlers distress tolerance. Yeah. becomes essential.
 
<strong>Michael Hingson ** 23:59
My inlaws spent most well a significant amount of their lives in California. My father in law was born in Canada, but moved here fairly young, my mother in law grew up in Arizona, but they really spent most of their time from maybe late 20s on in California. So they also went the other way. They would decide on a Saturday or a Sunday or whatever, let's have a party and they had a whole bunch of people who were friends, what they call the instant party group, and all they had to do is call and everybody show up. Love it. No plans just showed up. And people would bring things or not, and it didn't matter. But yeah, but the whole, the whole environment is definitely different than the structured environment of, say the east coast, where things are expected to be a certain way and That's just the way it is. And it's okay. But we need to learn to tolerate it and understand it. And as you pointed out this whole concept of social discourse and in the workplace and elsewhere, we're losing the art of conversing. Because there are so many people who don't necessarily think the way we do. And unfortunately, there are some people who have led so many people down that path of saying, Well, if you don't think the way I do, then you can't be good.
 
</strong>Dr. Alessandra Wall ** 25:33
It's, you know, my opinion is that there's a tendency to take a lot of it very personally, that if somebody doesn't agree with you on something, that it's that it's personal, it's about you, and it isn't. And a lot of the work, a lot of I do a lot of work around, mastering difficult conversations, I work with people in high stakes situations, right. So they're, they're often big personalities. And because I work with women, sometimes they know how to stand and tall and big in front of those personalities. And other times, it feels very unfamiliar to counterculture. And a lot of it is learning how to calm yourself down how to recognize what you are thinking, recognize what you what's triggering you. And making sense of whether the things that are triggering you pertain to the situation that's in front of you, or it's like your own history, it's your own baggage. That's where there's a massive crossover between what I used to do as a clinical psychologist, and then the work I do now,
 
<strong>Michael Hingson ** 26:41
one of the one of the things that people just don't do nearly enough, though, is to end in an in a nice way, in a curious way, ask questions, we are afraid. And I think we're taught that, you know, I see it all the time is I am somewhere and a child will want to know about my dog and they'll say to their parents, I want to go pet the dog or they'll compensate something to me in the parents will go don't talk to that man, he may not want to talk to you don't talk to that dog, it might bite. And I will stop no matter what I'm doing when some of that happens. especially dealing with the dog. And I'll take the dogs harness off and say absolutely, the dog won't bite come on over and visit. And the reality is the dog loves it even more than the child no matter what child it is, because they love the chance to take a break and get attention. But people are just taught how not to ask questions and how not to be curious. Which is so sad. Yeah,
 
</strong>Dr. Alessandra Wall ** 27:42
because they don't get practice on how to frame a question. And I understand the the impulse of the parents, I think a lot of time the impulse is we don't want to make somebody feel different or feel bad. Certainly having done a lot of work in di there's that idea of you're you think you're the first person to ask the question. That's the 20th time this person has had to feel this question that day. The same time? If if the questions are never asked if the answers are never given, then things don't nothing gets normalized. Then people stand out as outliers because I have to stare at them and try to make a story in my head. Now I'm staring at somebody instead of asking them living in living in San Diego, we have a lot of wounded warriors, right. I would always tell my kids, when they would ask what do you think happened to that person's legs or their arms or whatever? I said, Listen, if you really, really, really want to know, you can respectfully ask them, Would it be okay? If I asked you a question? And they're not idiots? They know exactly what the question is, pertaining to. And then they have the right to say, No, I'm tired. I'm sorry, I'm busy, whatever blow you off, or you can simply ask. But what I don't want you doing is that like whispering pointing can sound like either you're truly curious asking with children, you get away with that a lot more, especially if they're cute and polite. Or you're not curious enough to ask in which case, then walk on by and go on and go, like live your life and do your day. But don't sit and stare at somebody and like whisper behind their back that's humanly evolutionarily, that's an incredibly uncomfortable position to be placed in as a human.
 
<strong>Michael Hingson ** 29:23
The media is what the media is, but I have to say, for me, and I've said it before on this podcast, after September 11, I made the choice to allow the media to come and interview me and I've been literally brought before cameras and had hundreds of interviews and I've been asked the dumbest questions in the world up to the most intelligent and smartest questions in the world. And I will not say even today, there is not a question that hasn't been asked because every so often, I'm surprised Somebody will come up with a new question that that makes me think. But I made the choice to do that. And it has been such a blessing to have all of that because it actually was great therapy for me because it made me talk about September 11. And all that was involved with that. But at the same time, it was a way to really get into discussions, and then learn how to frame responses. And the more times people wanted to interview me, the more I had to learn to deal with it, and did learn to deal with it to the point where it got to No, I wouldn't say be automatic to answer questions. But I was always open to answering questions, because the other part about it for me was being blind and different than 99.95% of the population. I figured that I needed to be a teacher. So I very rarely would refuse to answer a question. Because if I didn't, the odds are they wouldn't get the question answered. And usually, questions came as I understood them from misconceptions about what blind people could and couldn't do. And what I say wasn't what I say wasn't. So it was important to answer questions, and I really enjoyed and enjoy doing it.
 
</strong>Dr. Alessandra Wall ** 31:26
So I'm really curious, I have two questions for you. Do you? Yeah. If you feel free not to answer them if you don't want to. So I'll give them both. And you can answer them both, or in any order. So one of the questions is I have to ask, I mean, you said, I've been asked some of the stupidest questions. So I'm really curious what the stupidest question you've ever been asked is. And then the other question I have, because again, this is something I've worked on myself. This is something I've worked with other people, it's, there's an art to being able to answer things on the fly or process information on the fly, especially high stress or demanding environments. And so I'm wondering if you have any tips on how to do that?
 
<strong>Michael Hingson ** 32:12
Well, I'll answer that one first, just because you asked it. Second, we're talking about it. It's just practice. For me, a lot of times I had to when people asked questions in interviews, sometimes had to stop and think about how to answer and what to answer, because I hadn't been asked a particular question before, but the more I practiced at it, and the more I answered, the easier it became to think of doing things on the fly. And I'll and I'll tell you another on the fly story in a moment. But to go back to your first question. So the reason that I got very exposed in the media was that Guide Dogs for the Blind after a while on the 12th. I called and told them what had happened, Guide Dogs for the Blind up in Santa fell, because that's where I've gotten all of my guide dogs. And some of the people from there had visited me in the World Trade Center. So my wife reminded me that somebody was going to remember that at some point, so I called and anyway, they put out a story. And it was clear what happened, right? I was in the World Trade Center, I got out I worked in the World Trade Center was reported, I was the Mid Atlantic region sales manager for a computer company, a fortune 500 company and other things. You can't imagine the number of times that people would still say to me, what were you doing in the World Trade Center anyway? Hello, don't you read? And, and of course, the other thing was, they would say, Well, did you know what happened? And I said, No, not until later. Well, of course you didn't you couldn't see it. And so Mike, stock response to that is the last time I checked, Superman and X ray vision, were fiction. And the reality is, I was on the south side of Tower One, when it was struck. On the north side. 18 floors above be no one going down the stairs where I was had any clue what happened, eyesight had nothing to do with it. Yeah. And it is so difficult to get people to recognize that because they really don't understand that disability is not a lack of ability. And I know you mentioned Dei, earlier, but if you ask the average expert in diversity and so on about what diversity means they'll talk to you about race, gender, sexual orientation, so on and will not mention disabilities, which is so unfortunate. We're not part of the conversation. And that just bleeds over into almost everything. But the fact of the matter is, is I love to tell people, sighted people have disabilities to your biggest disability is your light dependent, and you can't do a lick if suddenly the power goes out. you'll lose all your lights until you can find a light source. Thomas Edison fix that for you guys originally, but the reality is that light dependence is just as much a disability as light independence. The only difference is that we are so technologically advanced in terms of providing light sources, that your disability gets covered up so often because you can turn on us flashlight or a smartphone or we have lights everywhere, it doesn't change the fact that the disability is there. And, and I don't mean any of that in a sarcastic or negative way. But I'm using that tool to try to start to get people to understand that disability isn't what you think it is, of course, some diversity. People say, Well, disability doesn't mean a lack of belief, because it starts with this. And I say, yeah, and tell me what it is about the word discrete, that makes it negative. You know, there's a dis indiscreet. Tell me about that, you know, and they can't, because the reality is that it has nothing to do with this disability is a characteristic. And it manifests itself in so many different ways. And very frankly, I've learned a lot of that by articulating it on various episodes of unstoppable mindset. So some people are probably getting bored with me saying it all the time. But it is still true, that we need to recognize that everyone has differences. It doesn't make any of us less than anyone else. Think
 
</strong>Dr. Alessandra Wall ** 36:27
about this, you You're right, the majority of conversations that take place around D I have to do with race and gender. Let's just start there. Right. The majority of my conversations have to do with those, those two things are the intersection of those two things. And there's a lot of conversation that is starting to take place around like neurocognitive since right and when I when I talk with people who for example have pretty bad ADHD often present it like it's just really bad thing I'm like hold on because there's somebody who has a DD ADHD what I will say is, is it a disadvantage when I have to remember numbers absolutely terrible person cannot argue with my husband and win an argument the man can watch a movie quote the whole movie. Remember? Literally he will. He will say you remember we met at college, they'll say you remember that night we were playing spades. And so you played this card this person played and he'll go through the whole thing. Like everybody's hands on like, no, yeah, what was on TV and was I eating pickles like that might help me place the night who was there? Right? I'm a good person. I remember like broad strokes themes. But where it becomes an incredible advantage is and coming up with solutions. Because the brain constantly like I call it. I said, I say you know, it's the star blasts like a thought comes and you have 10 Other thoughts that spring from it. And then 10 others in 10 others and 10 others. If you can rein that in. If you can gain some control over that. It's a huge advantage. You talked about sidedness right and, and the advantage of being able to work in spaces with low light is somebody who's entering middle age or who's fully middle aged and whose eyesight went from perfect. To me wondering why people ever thought that six point font was a reasonable font, for any kind of label, and being very dependent suddenly on readers, especially in low light, right, looking at having to figure out the world in different ways becomes interestingly challenging. So there is this advantage. It's about looking at and this growth mindset, among other things, right. It's about being able to look at where where's there an opportunity here, as opposed to just thinking different equals bad? Yeah.
 
<strong>Michael Hingson ** 38:54
It is, it is something that we need to do and it can I submit, it still all goes back to curiosity, the more curious we are, and the more curious we allow ourselves to be, the more we will open ourselves to being able to learn and it is just the thing that we're not taught to do from an early age. So when you went to Duke, what did you major in psychology?
 
</strong>Michael Hingson ** 39:21
Of course you did.
 
<strong>Dr. Alessandra Wall ** 39:22
I started off I so I was an avid reader of as Pat Conroy, and ever read any Pat Conroy his stories are all about people being incredibly twisted and broken and in one way or another family dynamics. One of the books I read was The Prince of Tides. Now, I'm going to add to this contextual story. I was born because my older sister too at the time drowned and died. It was not planned. My mother neither my parents were not planning on having a kid actually. They would have been empowered. First of all, if not for the fact that my mother's an obstetrician told her when she went to get her tubes tied the year before, wait a year, and if in a year you still want this will do it. And in that year my sister died. So I came into a family with a lot of psychological trauma from all of that. So sometime in as a young teenager, I decided I want to be a psychologist. Right, that was the decision. I am going to be a psychologist and I had it all planned out what my career was going to be like. So I, I majored in psychology I specialize in as a child psychologist, I went directly to graduate school for clinical psychology specialize in child psychology. Where did you go? The University of Texas, Texas Medical Center in Dallas. It's a mouthful, but it is. And then came to came to here to San Diego because my husband got matched for residency with UCSD and same thing went directly got a postdoc, and as a child psychologist, open a practice as a child psychologist had my kids. And then I thought, who all the stuff that was fun about interacting with kids all day long, every day suddenly was not as much fun when I had to come back home and interact with his all day. So move to working with adults very specifically in anxiety, stress, what would be called burnout nowadays, yeah. Name back then. You perfectionism and, and then I did that for a few years and fell out of love with it. And then looked at what I did love about being a therapist, and the people I really enjoyed working with and fast forward a decade. I am where I am now.
 
</strong>Michael Hingson ** 41:49
So how did you come up with the name noteworthy.
 
<strong>Dr. Alessandra Wall ** 41:53
My mission for my company for what I do professionally, was to build a world where women could access the highest levels of leadership and empower at such a regular level that it was no longer noteworthy. Right now is very noteworthy, right, we'll say so and so the first the second CEO, female CEO of Pepsi, the first whatever, we haven't had our first female president, I don't think we'll have one for a very long time, right, those those kinds of things. They just want to get to a place where we can do see so and so CEO of Yeah, president of Yeah. And when I rebuilt my website, I showed it to two friends who are part of my, my board of advisors, personal board of advisors, and I said maybe maybe I should come up with a new name. The company's name is life and focus coaching, right? Because that I started as a life coaching business was my first transition. And one said, why don't you do noteworthy? Just like it is in your mission? That is where you're trying to women right now. We're still very noteworthy. So that's, that's, that's the story. I just need to get some of my clients for, say not worthy. And I'm like, no, no, no, not not worthy. No, worthy. You are worthy.
 
</strong>Michael Hingson ** 43:14
Yeah. So no, worthy certainly is, I think, a cool title. And I'm glad that you're doing it. So tell me a little bit more about exactly what you do. And why you do it.
 
<strong>Dr. Alessandra Wall ** 43:30
These days, I spend my time I'm really lucky. We just had a holiday dinner with my San Diego clients I have, I've worked with women all around the world. But because I'm San Diego base, I have a large contingency of current and former San Diego clients. And towards the end of dinner when most of them are gone. Because I cannot do a speech about something that moves me without tearing up and I'm like, I did still want to cry again. I looked down at the table, there were about five women left. And I said I just I just need you all to know that you are my dream come true. Right, which is true. I am very privileged to get to work with women who I genuinely believe are extraordinary. I do believe they're no worthy in their own right, whether they feel that way or not. And they tend to be by design for what I'm trying to achieve for them women who are executives, usually VP to the C suite. And these are women who have a track record of excellence. They're at the top of their game. But the cost, the price to pay, the effort that they've had to put forth in order to reach where they are in their careers tends, historically to have been much higher than their male counterparts. That's just the fact it's not a judgment. It's just a fact. And so when they show up in these situations, there are some habits that need to be broken. The habit of raising your hand to do all the things you can do versus positioning yourself to do what you do best and building your brand and your reputation around your top value. Knowing how to set boundaries without feeling guilty, the a lot of women I work with have fantastic titles, but they don't always feel or sometimes it's not about feeling it is the reality, they don't always have the authority that they need, with those titles to be able to lead very effectively or with impacts. That's, that's the work we do with these women and I, I get to leverage all the things I love about being a psychologist, so building trust, getting deep, understanding what what holds people back internally, and breaking down those barriers, plus all the behavioral, like everything I learned about being a psychologist working with children, and teaching parents how to parent effectively conditioned behavior, all of that gets applied to the these workplace interactions. So I do that with individual women. And then more and more, we're getting an opportunities to also work with companies and come into companies and either help them support and elevate individual women or build programs that will allow the woman that they have on staff to show up much more effectively to be really successful, which is great for the company and tends to drive retention. It is it is it is a dream come true. Because I'm one of the few privileged people that I know of who when she was really miserable with her job just got to rewrite kind of how she wanted to work and what she wanted to do. So that is that is what I do.
 
</strong>Michael Hingson ** 46:43
So in working with women, and so on, where can or do men get involved in the equation at all,
 
<strong>Dr. Alessandra Wall ** 46:49
they get involved in a couple places, a lot of the work I do around actually I'm on a, I had a committee I co founded a committee is around male ally ship. So simply teaching, helping good men understand why the experience is different for women, and helping them understand how to position themselves actively. So that they can be the men they think they are when it comes to supporting folks, in this case, women but I but I often make the case I'm like whatever I'm talking about that has to do with gender, it has to do with anybody and everybody this is human dynamics. So men have this like really great opportunity to kind of take off blinders and see situations for what they are and intervene and a couple of capacities. One capacity is simply sometimes to call out things that they see that have been normalized. Because as women when we call them out, or label this hysterical or emotional or too sensitive, or bra burners, whatever, just you know, another great way for men to step in is by using sponsorship really sitting there and opening doors. That's literally what sponsorship is, it's what we all do. You know somebody you know, you like them, you know that they do a good job like you recommend them to other people. That's what sponsorship is all about. So being able to do that having conversations with other men about stuff, right these are these are this is where men can really play an incredibly powerful role. So I we run trainings for male allies, which are fun. i It's a five part training and we don't start talking to them about techniques until we talk to them about constantly talk to a bunch of women and get their perspective. And then we'll come back then they'll say I didn't realize like, I never thought about the fact that when I leave on a business trip, I just need to like, take one pair of shoes plus my comfortable tennis shoes and think about this, but she needs an extra 30 minutes to get ready because there's an expectation that she's going to look a certain way. We talk about roadblocks all the reason why men despite having the best of intentions, despite like morally really being like solid human beings might not take action. And again, these are human patterns. They don't just pertain to gender, but things like being afraid of screwing up. What if I say what if I'm trying to help and I say or do something that's wrong and I make things worse, or being afraid to step in and do something nice for somebody who doesn't want your help? And I'm my guess is that comes up a lot when we talk about ABLE like ableism right? People somebody who might try to open the door for somebody or help somebody or give their seat another person I don't need you to do this. I don't need your help. Right and so that's another fear and of course the third one is what if I stand up and speak up and because of that I lose my status that I get I get told them all these things too sensitive to whoa too. And and then I start losing opportunities and to men and Generally, I'll say, those are all good things to be afraid of, they will all happen. Like every single one of them, you will put your foot in your mouth, you will make a mistake and trying to do something helpful, you will screw it up, you will one day try to help somebody who's going to look at you and be pissed off that you tried to help them because they didn't need your help. And you will get called out by somebody somewhere and at the end of the day, you'll survive, like you will just be fine. It's uncomfortable. And that's just the price of showing up for people. It's uncomfortable sometimes.
 
</strong>Michael Hingson ** 50:36
It gets back to what we talked about earlier. How much of that? And the answer is, I'm sure a lot how much of that is learned behavior?
 
<strong>Dr. Alessandra Wall ** 50:46
I mean, I think most of it is learned. Yeah. I you know, and I actually will say this, I think most of the non action is learned behavior. If you ever watched a little kids, I mean, children, by definition are humans, by definition are egocentric, and children are like the, the the ultimate egocentric, like stage of human beings are completely focused on their world. And what's happening with kids are, we talked about this, like, relatively curious. When you teach them basic manners, it comes kind of naturally to them to open up doors to help to do things. We teach people to be afraid, we teach people to worry about making mistakes, we teach people to like stay in your lane, just stay in your lane, right. And then that gets carried like, to our adult selves and our adult behaviors.
 
</strong>Michael Hingson ** 51:38
Yeah, and that's, of course, the issue, we, we don't learn to be more open, we don't learn to be more curious. And we don't learn to be willing to step out or step, step back, and then step out and explore.
 
<strong>Dr. Alessandra Wall ** 51:57
And the same things that I teach men, by the way, I teach women to do for other women, and I teach women to do for other people, period, I am very selective. And one thing about all my clients is, they have to be the kind of women who will lift while lift others while climbing, they cannot be women who are going to get to the top, and we're going to guard their place. And we're going to put other people through the same hazing through the same, like, hurdles that they face just because well, I had to. Mm hmm. So this is a skill set to teach. And he's just about being a good human. I really like ultimately, it's what it comes down to.
 
</strong>Michael Hingson ** 52:40
What's the most important skill you think that a woman should learn as, as they're working in advancing and integrating in society,
 
<strong>Dr. Alessandra Wall ** 52:49
I will say that data shows that the most important skill a woman needs to learn for advancement is visibility, and how to build visibility. But what it comes down to, if we tap into like my, my experience, as a psychologist, what it comes down to is the ability to recognize and own what your true value is. Right. And that's such a gift. Once you do that for yourself as a as a woman in the workplace. First of all, yes, you can build visibility. So you can you can speak about what you bring to the table, you can articulate how that skill set can really drive impact in certain spaces, you can start building like your reputation as an expert, or your expertise in a field, like all of those things are really good. But the back end of that is also it's about owning it. It's about walking into the world and being clear about what you have to add to the conversation into the space. And to do that without false humility, or a sense of shame. And for a lot of women and a lot of girls, we're taught to not do that little girls from the time from the time they're in, like they're in sandboxes, I would say are taught to be collaborative and be helpful and share and give it to to their own detriment. So I've worked with women all around the world. And on every single continent, every single basic, general culture, larger culture, every woman tells me Well, in my culture, in my family, it's not acceptable to speak about myself, it's not acceptable to say I'm really good at this. It's not acceptable to say, well, you know, part of the reason we won that game, part of the reason we moved the needle forward on this project was because I was able to dot dot, dot. But if as women we learned to do this, not only will it benefit us, but it actually benefits the people we work with and for because by being very clear about what our top skills are and how best to leverage them, what we're actually communicating to people is how we can help them And the best way to help them.
 
</strong>Michael Hingson ** 55:03
And the reality is sometimes to break in as being a part of a team is to really be willing to say not in an egotistical way, but to say, what skills you bring and why you're a valuable part of the team. Yep,
 
<strong>Dr. Alessandra Wall ** 55:17
I was just having a conversation with a client of mine, who's a returning client. And she recently got a promotion, which is why she came back. And she has she's suddenly working on we talked about, like, her team is all pros, meaning they're like the top of the top. And initially, she's like, well, I don't even know what I bring to the conversation. They're all so autonomous, in some degree need to go back to the basics. What is it that you do really well? How can that skill set support? You support them? And how can you position that and rethink about what your value is to this team and communicate it to them so that you can support them what she's done very well in six months. And she's just onboarding a new, a new team member. She said, What should I do to help him integrate better? And I said, ask him the same questions. What does he love doing that he's really good at? How does he? How does he want those skills? Leverage? Where can you make the greatest impact? How does that fit in your team communicate that we build? The sense of togetherness? Those
 
</strong>Michael Hingson ** 56:16
kinds of questions will tell her more about the person she's talking with than most anything else she could do.
 
<strong>Dr. Alessandra Wall ** 56:24
And time and time again, it pays off.
 
</strong>Michael Hingson ** 56:27
Of course it does. It has as it should. So is there a book in you? Have you written a book? Are you thinking about it? Yes,
 
<strong>Dr. Alessandra Wall ** 56:34
I have co authored chapters in many books. There is a book in me, I want to write a book that will be called. Now you see me about this idea of visibility and everything that goes into it. I don't know when I'm going to have the time to do this isn't that every would be one of the author's excuse. If you talk to my very first coach who I hired in 2018. He would he would tell you all summer has been saying I've been telling her to write a book since 2018 24. I don't know No,
 
</strong>Michael Hingson ** 57:08
you just have to decide that that's the priority and take the time to do it. That is true, then it will happen at the right time. If it matters enough, it will for matters to you or to whoever you'll you'll make it happen. Well, this has been fun. And I really have enjoyed doing it. I know you've got children to go pick up so I don't want to make you too late for that. So I want to thank you again for being with us and doing this episode with us. I appreciate it.
 
<strong>Dr. Alessandra Wall ** 57:38
And Michael, thank you. It's a delightful way to end the year. So I really, I have very, very much enjoyed our conversation.
 
</strong>Michael Hingson ** 57:46
Well, this has been fun. We'll have to do another one. We don't even need to wait till you you have a book but I want to thank you. I want to thank you all for listening to us on unstoppable mindset please give us a five star rating wherever you're listening. And please transmit your opinions, your views your thoughts Melisandre would like to know and I would love to know what you think so feel free to do that. If people want to reach out to you and possibly work with you or usually as a coach, how do they do that?
 
<strong>Dr. Alessandra Wall ** 58:11
There are two way places to find me one is the website which is noteworthy <a href="http://inc.co" rel="nofollow">inc.co</a> So noteworthy i n <a href="http://c.co" rel="nofollow">c.co</a>. And then the other one is LinkedIn. So I'm there under D at whatever Dr. Alessandra Wall, but those are best places to reach me
 
</strong>Michael Hingson ** 58:30
and Alessandra A l e s s a n d r a Yep.
 
<strong>Dr. Alessandra Wall ** 58:34
And while is like the Pink Floyd album, W a l l, W
 
</strong>Michael Hingson ** 58:38
L. Well, thanks again all of you for listening. I'd love to hear from you. Please email me email, email me at MichaelHi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o n i love to hear from you really appreciate your thoughts. And Alessandra, for you and for everyone listening if you know of anyone who might be a good podcast guest or you'd like to suggest anyone, please reach out. I'm always looking for folks. And since we've both mentioned it Alessandra and I are speakers, we are always looking for speaking opportunities. She wants to go to the Middle East, I'll go there, but I want to make sure it's a little bit more peaceful when I go but I'd love to speak so if anybody knows of any speaking opportunities, let us both know, right? Yep, please. Are we speaking? We appreciate it. So again, Alessandra, for you one more time. Thank you very much. This has been fun.
 
<strong>Dr. Alessandra Wall ** 59:39
Thank you so much. Have a wonderful rest of your day.
 
</strong>Michael Hingson ** 59:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Noteworthy Woman with Dr. Alessandra Wall</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/58ac96a4-3a1b-44b3-af75-8ae49e677c42.mp3?source=rss&amp;ext=asset.mp3" length="89075356" type="audio/mpeg" />
<itunes:episode>248</itunes:episode>
</item>
<item><title>Episode 247 – Unstoppable Successful Entrepreneur and Big Gorgeous Goals Setter with Julie Ellis</title>
<guid isPermaLink="false">https://pinecast.com/guid/b6d19508-e303-4271-972c-a50e2d5287c1</guid>
<pubDate>Tue, 09 Jul 2024 11:00:12 -0000</pubDate>

<itunes:duration>01:02:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ac2e0d30-c480-42ef-b158-80bd087c4f0f/UM247-Julie_Ellis-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Ah, “Big Gorgeous Goals”, you may ask. Listen in to hear Julie Ellis tell her story including developing the concept of big gorgeous goals. Julie was a bit of a traveler as a child living in various parts of Canada as well as living, for a time, outside New York City. Her father worked in the finance arena at the time. When Julie graduated from high school and went to college she majored in dance and graduated with a degree in that subject. She mentions that she liked teaching dance and loved to learn about how children’s brains developed.
 
Later she went into the finance world including becoming a certified financial planner. While that career worked for her she realized that it didn’t totally make her happy.
 
In 2003 as she will tell us she helped form Mabel’s Labels. Why, listen and see. Bottom line, Mabel’s Labels was quite successful and grew to be valued in the eight-figure range when it was sold to Avery in 2015. Successful indeed.
 
Julie took a bit of time to reflect on what she wanted to do after the company was sold. She now works as a successful coach teaching people about, you guessed it, “Big Gorgeous Goals”. I think you will be fascinated both by Julie’s story as well as the many insights and thoughts she shares with us.
 
<strong>About the Guest:</strong>
 
Julie Ellis is an author, professional speaker and leadership coach to corporate leaders and scaling Entrepreneurs.  Julie provides her unique experience and expertise to her coaching clients, gained through 25 years of working first in the corporate world, and then as a leading Canadian entrepreneur.  She is a co-founder of award-winning <strong>Mabel’s Labels</strong>, one of Canada’s greatest small business success stories.
 
Julie’s book, Big Gorgeous Goals is written for women entrepreneurs who want to step out of the small box they find themselves in and set world domination in their sights.  In discussion with over a dozen women entrepreneurs, Julie explores their stories of why and how they have achieved great things in their lives and careers and pairs that knowledge with her own stories of how she built, grew, and sold her business to a giant in her industry.
 
<strong>Ways to connect with Kiefer:</strong>
Linked In:  <a href="https://www.linkedin.com/in/julie-ellis/" rel="nofollow">https://www.linkedin.com/in/julie-ellis/</a>
Instagram:  <a href="https://www.instagram.com/thejulieellis/" rel="nofollow">https://www.instagram.com/thejulieellis/</a>
Instagram:  <a href="https://www.instagram.com/biggorgeousgoals/" rel="nofollow">https://www.instagram.com/biggorgeousgoals/</a>
Facebook:  <a href="https://www.facebook.com/julieellisandco" rel="nofollow">https://www.facebook.com/julieellisandco</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there. And guess what you're right, it is time for another episode of unstoppable mindset. Today we get to interview Julie Ellis who's going to tell us about a lot of different stuff, including something called Mables labels that we were just talking about. But we're not going to start with that. But we'll we'll get to it kept to leave you a little bit in suspense. We hope you enjoy the podcast and that you, as always will give us a five star rating when you go to review us and we really appreciate your reviews. But for now, let's get to our conversation with Julie and Julie. Welcome to unstoppable mindset.
 
<strong>Julie Ellis ** 01:56
Thank you so much for having me. I'm so delighted to be here. Well,
 
</strong>Michael Hingson ** 02:01
we are just as delighted to have you. So we don't even need to see who's more delighted. We're both very delighted. So that works. But where does why don't we start with maybe what I love to do tell me a little about the early Julie growing up in some of those kinds of things. And so on.
 
<strong>Julie Ellis ** 02:20
The early Julie growing up, moved around a little bit before we settled into where I did most of my school years. And you know, had a very sort of 70s childhood, the you know, everybody had to go home when the streetlights came on. And we roamed around the neighborhood together in a pack and got up to lots of things that were probably slightly troublesome in the big picture. But you know, we never got we never got into any any big, big difficulties. And then I did a bunch of dance training as a kid and worked at the studio. I cleaned the studio, I helped teach classes to pay for the lessons. And I ended up going on and doing my university degree in dance.
 
</strong>Michael Hingson ** 03:08
So the the trouble you got into is Congressman John Lewis, or the late John Lewis would say it was good trouble, right?
 
<strong>Julie Ellis ** 03:15
It was good trouble trouble. Yeah.
 
</strong>Michael Hingson ** 03:17
So you moved around a little bit at first, where did you move around from in to did well,
 
<strong>Julie Ellis ** 03:22
we started out in Vancouver, and lived outside of New York for a little while. And in Montreal and Toronto before we landed in a little small town just west of Toronto, where I spent most of my childhood.
 
</strong>Michael Hingson ** 03:35
My goodness, a little bit in New York. What took you guys there? My dad's work? What did he do?
 
<strong>Julie Ellis ** 03:41
He worked in the finance industry. And so of course, that's one of the big hubs of the world.
 
</strong>Michael Hingson ** 03:47
Yeah. Well, needless to say, New York tends to, to have that rep. And a lot of finance stuff goes through there. And I was, you know, was there for a while and dealing in the financial markets. And what a what a crazy place. Have you ever visited? Or did you ever visit one of the trading floors from the stock? I
 
<strong>Julie Ellis ** 04:06
never have. I would love to that would be so fascinating.
 
</strong>Michael Hingson ** 04:10
I hear it's a little bit more calm. So I don't know. But I know back in the late 90s into 2000s. It was pretty crazy if you went onto a trading floor and probably the movie Wall Street depicted some of it pretty well. But it was pretty crazy to go on those trading floors. Yeah. And
 
<strong>Julie Ellis ** 04:27
I think probably the digitization and you know, the papers they used to throw and all the things that would happen. Some of that excitement is gone for sure.
 
</strong>Michael Hingson ** 04:36
You mean they don't throw computers now? No,
 
<strong>Julie Ellis ** 04:39
no. Okay. Hopefully not.
 
</strong>Michael Hingson ** 04:43
Yeah, I know that a lot of the Wall Street firms move to Sun Microsystems computers because they were fast. They they could be programmed in the ways that they needed to be this footprint was great. And that's what what was it opted in over the years. I don't know what what they're using now. But you're right, it is. It is in a different place. And probably they're not throwing as much. But you know, they're still a lot of the wheeling and dealing and ethics and lack thereof. Yep.
 
<strong>Julie Ellis ** 05:13
Always. It seems to be part of society at all times. Really?
 
</strong>Michael Hingson ** 05:18
Yeah. It is strange. But what do you do? Yeah. So you majored in dance, any things? Anything? Any specific dance? Hmm,
 
<strong>Julie Ellis ** 05:30
I was mostly a teaching focus for ballet. So focus on child development, and how kids brains are working as they grow. And as they learn to do things physically, you know, it's often tied to the development of their brain.
 
</strong>Michael Hingson ** 05:50
And what did you discover about all that,
 
<strong>Julie Ellis ** 05:53
that I really love teaching. And I, you know, they had a special program with a very high quality teaching program at a ballet school, where you could kind of get a dual track education. But for me, my dream changed because I had an injury that really stopped me from dancing at a high level. And so that set me on a very different path. What kind of injury? Just I, you know, cartilage and knee problems,
 
</strong>Michael Hingson ** 06:25
it wasn't an ego injury, just check it out.
 
<strong>Julie Ellis ** 06:29
No, physical, physical limitation. And so I started looking for other things.
 
</strong>Michael Hingson ** 06:34
And what did you discover or do? Well,
 
<strong>Julie Ellis ** 06:37
I ended up going into a management training program at a bank where I had worked
 
</strong>Michael Hingson ** 06:42
back to finance. Okay, finance,
 
<strong>Julie Ellis ** 06:44
here we are. And so I went through a management training program and became an account manager, lending money and looking after book of clients and that sort of thing, and ultimately, became an accredited financial planner. Oh, so I had a book of clients that I worked with, and help them with their, you know, sort of plans and their lives and the investments they wanted to make, and all of those sorts of things. And I really loved working with people.
 
</strong>Michael Hingson ** 07:17
Well, of course, that's the real important part about it. And you, you chose a profession that certainly allowed you to do that. And you could be a major help to people in a lot of different ways, I would think, yeah,
 
<strong>Julie Ellis ** 07:31
yeah. Yeah. And there were a lot of things I liked about it. And there were a lot of things that probably at the time in my life that I was at, where I had young kids and young family. And I wanted to continue to advance in my career, but felt kind of limited with the role I was in and where I might go next.
 
</strong>Michael Hingson ** 07:54
So how long ago was that? That was
 
<strong>Julie Ellis ** 07:57
well, that was in the early 2000. Okay, that I was in that role. And so then, you know, starting to sort of look for what an entrepreneurial venture might look like, sort of the regain control of my schedule, and have more time with my family idea. Which, you know, turned out to be not so true. But definitely, you know, looking at something that I could control my own destiny a little bit more. And I think that's really then, you know, being a mom, and seeing the need for things in the marketplace that weren't there sending kids to daycare where they said, Please label everything. And we said, well, how and they said, well, permanent marker and masking tape. Oh, and so we kind of thought that we could do something that was better than that.
 
</strong>Michael Hingson ** 08:53
What did you do? Well, we
 
<strong>Julie Ellis ** 08:55
were able to, we spent over a year doing research and testing to try and find a labeling product that we could print personalized labels that would go through the dishwasher, the microwave, be UV resistant, label all the things that parents sent out into the world. So they would come home again.
 
</strong>Michael Hingson ** 09:18
And of course, the logical question becomes what did you find?
 
<strong>Julie Ellis ** 09:24
Well, we, over time worked our way through a few different technologies, but we found that it was possible to do it. And so we in 2003, we set up a little e commerce venture called labels, labels, and started selling labels direct to consumers on the internet. Once Yeah, and once they ordered labels, we were custom manufacturing them in our own facility.
 
</strong>Michael Hingson ** 09:48
Well, and Mabels labels got to be, I guess, relatively visible in Canada and elsewhere.
 
<strong>Julie Ellis ** 09:54
It did, yeah. North America. It was the we were the first to market in North America. And we built a great brand that you know, we were got a lot of coverage on in a lot of different media, we're on the Today Show on The View, CNN, lots of lots of coverage, People Magazine, all the places that we wanted to be found. And so we were able to really grow the brand. And we really stood by we made a really quality product. And we had a no questions asked return policy. So if you did not like your product, we would refund your money.
 
</strong>Michael Hingson ** 10:34
I would trust if since the business was successful, you didn't have any returns? We did
 
<strong>Julie Ellis ** 10:39
not we had very high standards, and we you know, wanted to stand by the product we were making.
 
</strong>Michael Hingson ** 10:44
Now, is that still going on today? It is
 
<strong>Julie Ellis ** 10:48
yeah, they're doing really well. We grew the business quite nicely up into eight figures in revenue, we launched a couple of other products that we sold in Target and Walmart. And we eventually in 2015, late 2015 sold the business to Avery labels.
 
</strong>Michael Hingson ** 11:10
That well you you can sell to a much larger company than that, can you? No,
 
<strong>Julie Ellis ** 11:14
no, as I always say, when a giant in your industry comes knocking on the door, you at least have a conversation. Yeah. And so that's what we did, we had a conversation. And it turned out there was a quite a lot of fit in terms of, you know, I think you get to a point in your journey of entrepreneurship, were taking some of your money off the table is desirable. And you know, when you think about getting older and retiring, and all those things, like being able to sell your business is certainly important. And I think that you know, there was a good fit, they were owned, the company that owns Avery is Canadian, they make lots of acquisitions, they let those companies run themselves, you know, you have a general manager, you run as a business unit. And so we would keep our team, we would keep our real estate, we would keep you know, a lot of things would be the same, a lot of things would change, because they do. But a lot of things would also be able to stay the same.
 
</strong>Michael Hingson ** 12:12
And that was actually going to be one of the questions I was going to ask was what happened to the people because oftentimes in acquisitions, they want the technology, but they're not really interested in the people. So they they didn't do that with a brewery.
 
<strong>Julie Ellis ** 12:26
No, they wanted to run a us to run a profitable business for them. And so we were able to do that, and really, you know, take advantage of being under the umbrella with a lot of knowledge and those kinds of things, but but also retain, you know, a good amount of independence.
 
</strong>Michael Hingson ** 12:44
Well, to use the term. There's something to be said for tribal knowledge. And if you get rid of the people, you lose that you lose all the knowledge that they have. And it's lovely to talk about having the technology. But there's so much more when you start to deal with the people. How many people were on the team when you sold it
 
<strong>Julie Ellis ** 13:03
made about 40? Huh. So that was a sizable group. Yes, it was it was.
 
</strong>Michael Hingson ** 13:10
Has it grown since or do you know?
 
<strong>Julie Ellis ** 13:12
They're still growing? Yeah.
 
</strong>Michael Hingson ** 13:15
Now you're not directly connected with them, though anymore? No, I
 
<strong>Julie Ellis ** 13:18
ended up leaving about a half a year after the sale.
 
</strong>Michael Hingson ** 13:24
So you just buy labels today?
 
<strong>Julie Ellis ** 13:26
I do? Well, I do. I do still know people there. So sometimes I get them for free. But you get a deal. They do.
 
</strong>Michael Hingson ** 13:37
That that's fair, though. But it's exciting that it has grown and continues to grow. And as you said, clearly a great Canadian business success story that that happened. So you for 13 or 14 years just devoted your life to that. And so you sold the company, and then what did you do?
 
<strong>Julie Ellis ** 14:02
Then I felt like I needed a break. And it you know, integrating your small venture, even with 40 people into a big publicly traded company is a lot of work. You know, going through the due diligence process, all of the things. And so I felt like I wanted a little bit of a break and I took one eventually going on to run a business for somebody else. And about 18 months into that engagement, I really realized that I wanted to build something for myself again, I didn't want to work for somebody else. So it took it took sort of two two tries at that and then I sort of said okay, so what am I going to do now? You know what, what are the big dreams that I have for myself and how am I going to go about you know, getting on track and and really starting to chase them
 
</strong>Michael Hingson ** 14:59
and Where did you go with that?
 
<strong>Julie Ellis ** 15:02
Well, I think that as entrepreneurs, a lot of the time, we're really climbing for pinnacles, you know, the top of the mountain is, you know, we're getting we're game we got our backpacks on, and we're here for the climb. And I hit this plateau after I left Mabels labels, and I didn't really know what to do. And I struggled with that with the idea of, of not having anything defined. And I wasn't sure where what I would do next, to be honest. And so I sort of, you know, I was like, you know, what I really, as a manager, and a leader of people, I love to coach and grow and develop my team, and it, you know, and to bring them together and to really, really work hard together. And so I decided to go through a coaching program, because I didn't really know what else I was going to do at that point. And it gave me some structure, and it gave me something to look forward to. And I met some great new people, so starting to sort of branch out my network and meet people that are doing different things. And it's where I really started thinking about the idea of, you know, so here I was having done something, you know, in a brand that was recognized, actually selling the business, you know, the entrepreneurs dream, right, you build your business, and you sell it. And there, I was really unsure of what to do next. And you know, losing my way, a little bit on that big thinking and feeling very uncertain. And as I started getting back in touch with, you know, what my own big dreams were for myself, I really started to think about why do some people do big things? And, and why are some of us, you know, why ending up in the dust of our to do lists, and I felt a little bit like, that's where I was in the dust of a to do list and not chasing my big, big dreams. And, you know, I started talking with people about what they had done, and why they did it and telling my story. And it really is one of those things, you know, what you see of people is the actual pinnacle of the achievement. It's not the long and difficult road, the sleepless nights, the crying over, you know, the spilled milk are the things of the day and the struggles that you've had in getting there.
 
</strong>Michael Hingson ** 17:39
Right. And
 
<strong>Julie Ellis ** 17:40
I found that, you know, kind of interesting, so I started talking to people who had been very successful, and trying to uncover why they were, why they felt they were successful, what were the ingredients that helped them reach that pinnacle. And what started to happen was, whether they were the visionary and came at it from a very big dreams kind of way, or whether they were the person who could operationalize it and build it up. Inevitably, they felt like the ingredients were the same. So you needed, you needed the right people, the right team had to be there, you needed the right supports, you needed the right processes to you know, so that the team could all work and pull together, and you needed the right systems that could help you sustain and grow something. And without those things. It all started, you know, the wheels start falling off the car. Yeah. Yeah. And I found that really interesting, because I thought, you know, with people having such different kind of viewpoints of how they approach things, that those ingredients might not be the same. And I was really surprised as I started peeling back, you know, why do you think you got to your to your own big, gorgeous goals, that that was where we kind of landed. And it felt like where I was sitting with what I experienced myself. And so, you know, eventually I wrote a book about it, because I was so interested in in this idea that, you know, you have to step out and be bold, and that chasing your big gorgeous goals is really about, like finding your own magnificence and stepping into it. And if we play it safe all the time, we don't get there.
 
</strong>Michael Hingson ** 19:30
What did you discover were your big dreams that you really wanted to do? Because clearly that's a lot of what you have to address as you go forward. You you have your own desires. You have your own goals, your big gorgeous goals, and you have your dreams what were yours.
 
<strong>Julie Ellis ** 19:51
At first it was really about getting my message out to the world so you know how doing things like You know, I do leading workshops, writing a keynote, eventually writing the book. But I also really have focused in on women as entrepreneurs, and you know, how, how we came up as entrepreneurs, myself and my co founders, and the support networks we built around ourselves to help us be successful. And those support networks where, you know, coaches, advisors, mentors, all the, you know, some of the team members and their expertise that we hired. And you know, what that sort of melding of things kind of look like, and thinking about how I could take the fortunate position, I found myself in with, you know, the coaching certification, the experience in building an eight figure business, and then running another business, and how I could bring that to the table to help people think about how they want to grow their own bigger businesses. One
 
</strong>Michael Hingson ** 21:01
of the things that strikes me with regard to all that we've been talking about here, and you sort of said earlier, is that, clearly one of the things that you liked to do was to teach. And it sounds like along the way, and I don't mean this in a negative way, but it occurred a little bit was you lost sight of that, as you were doing the business and so on. And I'm sure that you, you realize that and it came back. But that's just one of the things that was one of the ultimate sort of ingrained goals that you had.
 
<strong>Julie Ellis ** 21:36
I think you're right about that. And I don't, I think I lost it, maybe in the after of selling the business, because really, a coach or a teacher can be similar shades at the same thing, right. And I would say that is very much my management style as a coaching style. You know, I like to, I like to teach people how to be self sufficient. I like a culture of accountability within my team. You know, where, you know, all the decisions aren't hinging on the the management at the top, the decisions are being made effectively and constantly by the team.
 
</strong>Michael Hingson ** 22:14
Right. Well, and but you, you did come back to it. And I did. And now you coach and teach.
 
<strong>Julie Ellis ** 22:24
Yes, I do. And I really love it.
 
</strong>Michael Hingson ** 22:28
Which proves the point, in a sense, but there you go. So where did you coined the term big, big dork, gorgeous golf, I could talk I'd be good, big, gorgeous goals from
 
<strong>Julie Ellis ** 22:40
I think it was really a reflection of like, everybody talks about, you know, big, hairy, audacious goals are big. But like, there's something about gorgeous, and one of the definitions in the dictionary is magnificent. When you think about gorgeous, the word gorgeous. And I just love the idea that it is about these magnificent goals, they're gorgeous. They're, they're Somehow it feels like rich, you know, like something that there's a lot of things to be peeled back a lot of layers, a lot of a lot of things. And it feels like that sort of like when you're manifesting something, and you're really trying to make that leap forward. It's the big leap forward, it's the big thing that that is, you know, where you find your life's purpose, where you find the things that are going to really drive you forward. And yet, at the same time, I think I like the word because driving forward to those places can be scary. So when we get outside of that zone, where we feel comfortable, where we are, you know, pushing the bleeding edge of of our skills and our abilities and our confidence. That's where we can struggle and end up back in that sort of checklist to do list mode.
 
</strong>Michael Hingson ** 24:05
Well, so there are all sorts of goals, what would you describe as a big, gorgeous goal, as opposed to just a goal?
 
<strong>Julie Ellis ** 24:14
I think it's the kind of goal where you don't know what all the ingredients are for it or you don't, or you know that you don't have them all. So there's something missing, you know, it's not a goal where you're like, Oh, I'm gonna write it down. I'm gonna measure it. I know exactly the steps that I have to go down. I'm going to bring these people to the table, and then we're going to complete it by January 15. It's more like a goal where it feels like you can't quite get it defined, or you have a really pretty good idea of where you're going but you don't have the money, the knowledge the people, you're not sure where you're going to find them. You need to build a network for it. It's where there are unknown or gaps. And I think part of the process that's really important for it is to have a have a check in of like, on a quarterly basis, what I like to do is sit down and say, Okay, where did I think I was going? Where am I gotten to? Let's calibrate. Am I still heading towards? You know, is the goal shifting? Is the goal still the same? And if so, am I getting where I need to be? Because I think that sometimes they come into clarity, as you start climbing, they're not clear in the very beginning.
 
</strong>Michael Hingson ** 25:36
Yeah, the bottom line with with big goals, big gorgeous goals, lofty goals, whatever you want to call them is that a lot of times, things can change during the course of what you're trying to do to achieve the goal. And that's not a bad thing. Not
 
<strong>Julie Ellis ** 25:54
a bad thing at all. And I think that it's like, it reminds me of, you know, when you would set goals in business, you will never hit something on 100%. Right, if you set $1 target for sales, you are never going to sell to that dollar, you will sell $5 less, or $5,000 more or miss it by half a million or overshoot by 2 million, you know, whatever the case, right, you're never gonna hit it bang on. And the thing with big gorgeous goals is you have to allow yourself the room to continue to adjust them as you figure out, and I don't mean, simplify them or make them easier to get, that's not what we're after. But you need to allow yourself the space for that adjustment to get where you're really meant to be.
 
</strong>Michael Hingson ** 26:44
Which really gets down to things like how you get there, which becomes part of what you have to do with the goal. It isn't, it isn't getting there, but it's how you get there. Maybe your motivation changes why you get there, and what is there anyway. So those are, those are all aspects of it. And I agree, it makes a whole lot more sense to have a goal that from an overall direction and vision standpoint, can change as you change and move toward achieving the goal.
 
<strong>Julie Ellis ** 27:20
Definitely, I think it's a really important piece, I think the other thing that's really important is, you know, allowing yourself the space to, you know, dream bigger, and to imagine those possibilities and to figure out how to access that. And, you know, that for me is one of the things where I value myself as an employee, whether it's an employee of my own self, or an employee for, you know, a business I own or whatever, on my capacity and ability to get things done. And so putting, you know, sort of white space on my calendar to, you know, go out into nature, take a walk, do something that will, you know, even just read a book or layer it, you know, lay down on the couch and really think about how I want things to unfold, that doesn't always feel productive to me. And so we also have to like, find this place where, you know, you have to almost like still and quiet yourself and get out of the busy, busy, busy Go Go Go mode that we find ourselves in, because we just keep filling our lives with this busyness. And we're not taking that time to create space to have those dreams, and really think about how we need to get uncomfortable and start chasing them.
 
</strong>Michael Hingson ** 28:43
How do we deal with the people who say I just don't have time to do all that I've just got to keep moving forward and and going toward what I'm supposed to do. And as a result they, I mean, I would say they lose track. But how do we get people to take that time and slow down and recognize the incredible value of taking introspection time and so on each day.
 
<strong>Julie Ellis ** 29:11
learning to say no, is big and important. That's one, I really don't like saying no, I learned that about myself. I want to say yes to everything. I want to do all the things and have all the fun. And I need to do. One of the things that I saying is for next year, I want to do more of less. I want to focus on less things so that I can do more of those things. And I think that's what big gorgeous goals is about. It's about really, you know, yes, I'm going to have to say no to some things that might give me short term gratification, or just keep me in that busy state but they don't necessarily matter. It's about prioritization. And we can all prioritize. We may not like to, but we can do it.
 
</strong>Michael Hingson ** 30:07
That's really the the issue, isn't it? We can do it. We just need to learn to be willing to it. I've been a proponent for a long time, of the concept of taking time each day to think about what happened today. What worked, what didn't work, and even going so far as to say, Why did what worked work? And can I make it better, much less? What didn't work? And what were the problems? Because we always focus so much on why didn't this work, that we never look at the positive aspects of what worked? And what what can I do to even make that better? Or what are the lessons to learn from that? It's
 
<strong>Julie Ellis ** 30:47
so true, thinking about what are the pieces, especially here, as you sit at, you know, the changeover of yours, that sort of thing? What are the things to actually take forward with us? What were the great things that happened that we want more of? You know, I think you're right, we have a predisposition to the well, here's everything that went wrong. Yeah. never doing that again. Yeah.
 
</strong>Michael Hingson ** 31:14
Which is probably not a wise thing. Because if it went wrong, that's not a fit, you know, and I and I've learned to say that's not a failure. All that means is, okay, a went wrong. Let's look at why. And what can we learn from that? I used to always say, and I've said it several times on these podcasts, I used to always say, I'm my own worst critic. And I've realized, what a wrong thing to say. Because really, I'm my own best teacher. And that puts a whole different positive. See, that puts a whole different positive spin on it. And the reality is, I'm my own best teacher. And in fact, no one can teach me anything. They can provide me with information, but I have to teach myself and if I learn to be my own best teacher, and take everything as a teaching opportunity, and experience, how much more positive and better that is.
 
<strong>Julie Ellis ** 32:07
It's really, really interesting change of perspective. Yeah, right. And it is amazing how if you can shift that perspective and look at something from a different angle, you can reveal things that are so valuable.
 
</strong>Michael Hingson ** 32:23
I used to Well, I still do when I give a speech, I record it. And I go back and listen to it. I always say on my own worst critics, I want to listen to it. And I forced myself to listen to it. And I've learned, it's a blessing to be able to listen to it. And again, I'm taking it from the standpoint of I'm my own best teacher, it makes it a whole lot more fun to listen to. And I still look for the things that I can improve up. But actually, I discover more things that I can improve. When I think about it as me being a teacher of myself, then, if I'm just worried about being my own worst critic.
 
<strong>Julie Ellis ** 33:00
Yeah, and I think that's where, you know, having some amount of like journaling or recording method that captures some of that stuff is so important, too, because you are then able to look back and you know, find that thread and start to pull on it. And you know, what is it I'm seeing here? What is it that I'm consistently bumping up against, you know, am I you know, self sabotaging, am I in fear? Am I you know, coming to this from a place of lack? What is it that's stopping me? And then on the other hand, what is it I'm doing right? What's happening? What's going really well? What are the things that I said a year ago that I have just, you know, punched through and made such a difference for? And so I think that it is with that sort of like longer term tracking, it really helps you see those trends and themes, too. And
 
</strong>Michael Hingson ** 33:55
there's no wrong answer to any of that with what's right and what's wrong. There's no wrong answer. There are answers. And the issue is what I decide to do with the information. And that's really what it comes down to is getting the information. And there's no wrong answer to that information. It's again, how I use it, what I choose to do with it.
 
<strong>Julie Ellis ** 34:17
Yeah, it is. It's that informational. Well, and I mean, it's, it's listening, right? It's like really listening and really thinking about those things, and just trying to get yourself into tune with what's happening, I think.
 
</strong>Michael Hingson ** 34:34
So, the name of your book is
 
<strong>Julie Ellis ** 34:37
big, gorgeous goals, how women achieve great things.
 
</strong>Michael Hingson ** 34:42
Do men read it too? They do.
 
<strong>Julie Ellis ** 34:44
And they told me they like it as they should?
 
</strong>Michael Hingson ** 34:49
Yeah, I mean, it is it is really important. I think that that people recognize that concepts work for everyone and That's a good thing to do.
 
<strong>Julie Ellis ** 35:01
Yeah. And I think, you know, I took the focus on women, because I think in the entrepreneurial world, they face challenges of, you know, 3% of venture capital goes to women. You know, women's business, women typically don't grow their businesses as big, like those kinds of stats that made me really narrow in and focus on like, why are there some women that are just and how do we become them? Why are they why are they killing it? And how do we become?
 
</strong>Michael Hingson ** 35:29
Right? And there are reasons for it again, I think it goes back with like, a lot of things to what we teach and how we teach, but more what we teach. And women generally aren't taught to necessarily think as big or be as strong as they can be. Yep. And they should. Yeah, absolutely. Yeah. And not everyone, man or woman is necessarily going to do the kinds of things that you did in taking a company to eight figures and selling it. And that's also okay. But we all have gifts, and we all have skills. And what we really need to do is to learn what our gifts and skills are.
 
<strong>Julie Ellis ** 36:14
Yeah, yeah. And to figure out, you know, if that is something that you really want to do, like, really, there's no reason you can't. And so then it's about how do you put the right people around you the right systems, the right processes, and you know, start making the right steps forward? Because I think that, although it will never be easy to do it. There are harder paths and easier paths to take while you go on the journey. Yeah.
 
</strong>Michael Hingson ** 36:44
So today, I'm assuming that you do a lot of teaching and coaching of people to help them learn how to create and develop these big gorgeous goals?
 
<strong>Julie Ellis ** 36:57
I do I do, and I help them build strategies to to grow their businesses. How
 
</strong>Michael Hingson ** 37:03
do you and what do you teach people? How do you teach people to develop these goals? And to establish a mindset that says I can create these goals? And I'm going to do it and then go do it?
 
<strong>Julie Ellis ** 37:18
I think it's about sort of, you know, peeling back those layers of like, well, what if it was bigger than that? What if it was, you know, as big as I could imagine? What would it look like, if I climbed a little higher? What would it look like if I put an extra zero on that? And just, it's pushing a little big, you know, asking a lot of questions, and really pushing people to sit in discomfort as they think about what they really, really desire. And then it's about saying, okay, and now, now we've got something, what are the next steps, you know, what are the first three steps because ultimately, the sort of tension you have to create is having something big, and potentially not fully defined. And then breaking it down into some kind of actionable, you know, steps. And if you're thinking about climbing a mountain, I think the pinnacle of a mountain always looks far away until you're basically upon it. And so you have to create a cadence of climbing and looking behind you, and seeing what you've where you've come. And then you need to like stop, put the put the goal away, put your head down and walk some more. And so that those are the pieces of then you need some practical steps to follow. And you need to get into a cadence of checking in to see how you're doing, recalibrating, figuring out the next steps and moving forward again.
 
</strong>Michael Hingson ** 38:50
And unfortunately, it seems to me a lot of times, we just don't teach any of that we don't teach people that it's okay to think beyond your comfort zone. But rather we teach people to, to do what's comfortable and not go beyond it. How do we change that? Overall in a society because I, I see it so often, I've seen it with, with blind people who don't have necessarily overly high aspirations. I've seen it with a lot of people in business, who think they do but they don't. How do we change that?
 
<strong>Julie Ellis ** 39:26
I think it is, you know, that Be the change you want to see in the world. I think it's about having more people talking about these things, moving outside their comfort zones and chasing this and really telling the world that they're doing it
 
</strong>Michael Hingson ** 39:44
and recognizing that it's okay to do.
 
<strong>Julie Ellis ** 39:47
Yeah, it's more than okay, like it. It feels like we could solve so many problems if we, you know, reached for something really big. Right and I I think that it is, you know, it also I really that stepping into our magnificence peace, like, you know, living living the life of of your innermost heart's desire.
 
</strong>Michael Hingson ** 40:13
So a lot of times, we are the way we are because something's holding us back, whatever that may be, how do we discover that and what happens when we really let go with what's holding us back,
 
<strong>Julie Ellis ** 40:26
that's when I think we can make fast progress is when we're able to let go of it. I think that trying to, you know, use some tools and techniques to figure out what it is that's holding us back. And you know, whether it's a coach or a mastermind group, or mentors, or paid advisors, or all of the different ways, I think a lot of getting through what holds us back is about knowledge. And people that will help us to, you know, break through some of that.
 
</strong>Michael Hingson ** 41:00
It gets to the time, I think, at some point where when people are discouraging us from moving out of comfort zones and saying, Well, you really can't do that, or that's just unrealistic, that we have to develop a thick enough skin and surround ourselves with people who will help us develop a thick enough skin to say, No, I can do more than you think I can do.
 
<strong>Julie Ellis ** 41:25
Yeah, yes. And we have to, we have to believe that. Yeah, then ourselves.
 
</strong>Michael Hingson ** 41:32
Yeah, that's, that's really it, we've got to learn ourselves, that it's okay. And to think bigger than we do.
 
<strong>Julie Ellis ** 41:41
Mm hmm. And that, you know, I think that everybody's scared on some level. You know, we all have, we all have the voice in our head that doubts that the Lord tells us we can't, we all have fears zones that are hard for us to cross, and nobody is without it.
 
</strong>Michael Hingson ** 42:01
The other side of it is that we also have voices in our head that are telling us we can and we have to learn how to maybe listen to both voices, and make a decision. And the problem is all too often. We only listen to the negative voice. And again, I think it is what we're so collectively often taught that we only listen to the negative and we don't listen to the other side of it.
 
<strong>Julie Ellis ** 42:27
Yeah, we got to switch the channel and listen to the listen to the positives that are that are there for us and look for those positives that are there for us look for the reasons why we should do something.
 
</strong>Michael Hingson ** 42:39
There is really something to be said for the fact that way, if we have a mind, we have a way of thinking and that all too often. We ignore our inner voice that's telling us to do something. My favorite example is trivial pursuit, right? You're playing a game a trivial pursuit, and the question comes up and youth immediately think of an answer. And then you go, No, that is right. And invariably, when it comes out, the answer that you originally thought of was the right answer. We just don't listen to that inner voice nearly enough.
 
<strong>Julie Ellis ** 43:13
Yep. Yeah. Yeah. Look at that sort of like, what is your gut telling you? What's that first imagined thing? That yes, oh, I could do this. And then no, and then you start to say, oh, no, no, that can't be right. I mean, we have to learn to trust those instincts and trust those little whispers and to listen to them. Yeah.
 
</strong>Michael Hingson ** 43:35
Mm hmm. And, and work to try it. I mean, yeah, at least you can experiment with it and see, well, absolutely. If I try that, well, let's try that and see what happens.
 
<strong>Julie Ellis ** 43:46
Absolutely. Yeah, that would there's nothing scientists fail at their experiments all the time. And so if we think of ourselves like scientists, then we can give ourselves permission to fail and try again, that it's part of that process. And I think we get to holding too much importance on success, and that it has to be big, and it has to be immediate. And the truth is any success is made up of a whole lot of failure.
 
</strong>Michael Hingson ** 44:16
Or little successes. Absolutely.
 
<strong>Julie Ellis ** 44:19
Oh, it's made up of both like it
 
</strong>Michael Hingson ** 44:22
is, right. Well, and the issue is we oftentimes don't really focus on what success really means. You know, it isn't always just about getting bunches of money now, and I mean, you you clearly did with Mabels labels, but you had other successes, you found so many jobs for people in the company and and it's still your success, in a sense that it continues to grow today, which has to be cool. It
 
<strong>Julie Ellis ** 44:56
is cool, and it's always cool to sit in an airport and walk Somebody walked by with a maple label on their, you know, water bottle or their suitcase or, you know that that will endlessly bring a smile to my face. And
 
</strong>Michael Hingson ** 45:10
that's great, you know, and, and it wasn't an accident that it happened. You know, some people will say, Well, you were just lucky. No, no, you did a lot of listening to your gut.
 
<strong>Julie Ellis ** 45:20
Yeah, we did. And, you know, I think luck is an interesting thing, because I think we maybe had some luck in the timing of which we wanted to enter the market. You know, at the sort of Dawn of the E commerce era, we had, we had great fortune with some of the things we did, but none of it was easy. And, you know, we weren't we weren't magically lucky that one day we sold the business, we worked really hard. And we made our own luck in a lot of ways also. Yeah.
 
</strong>Michael Hingson ** 45:54
Which is why it isn't so much luck as it is working to achieve those big gorgeous goals. Exactly.
 
<strong>Julie Ellis ** 46:02
Yes.
 
</strong>Michael Hingson ** 46:04
So when you were working with the company, and you developed the goals that you did, and then well, let me ask this, did you ever imagine that you would sell to Everly A, for every when you were working with the company and getting started? And all that? Was that ever something that was in your mind or a goal that you eventually had?
 
<strong>Julie Ellis ** 46:26
I would say no, except that one of the things we did at the very, very beginning was we had a budget for stamps. And we made an Excel spreadsheet, and trimmed it and trimmed it and trimmed it because we had more people on it than we had stamps. And we sent out a letter to a lot of friends and family saying, we're starting this business, we you know, here's what we're doing. Love to hear from you. Check out our website. And the night that we all got together and stuffed those into envelopes. Somebody had, you know, a cheap bottle of champagne sitting around, and we cooled it down and we opened it up and we toasted and said, Here's to the IPO we're gonna have some day. So, yeah, so we did we did we had big, gorgeous goals for Maples labels from the very beginning.
 
</strong>Michael Hingson ** 47:20
Nothing wrong with that. No. And the issue is, it wasn't just words to you. I mean, I've known a number of companies that say, Oh, we're going to have this big IPO, we're going to do all this stuff. And it's really so much talk. Because they don't at all think of how are we going to get there. But clearly, it's some level. And at some point, you thought about the fact that you wanted to grow the company, what do we do now to grow the company? And it wasn't necessarily what am I going to do in 10 years to grow the company. But you thought about the whole issue of company growth, and you took it very seriously. We did.
 
<strong>Julie Ellis ** 48:04
And we spent a lot of time, you know, we had a good planning process and a good, you know, where we would sit down and say, you know, how are we going to find more customers sell more things to the ones we have get people to come back and you know, continue to provide the kind of experience that we want as we grow the business? Yeah.
 
</strong>Michael Hingson ** 48:25
Well, how would you say that systems, people and processes and just sort of mechanisms help you when you start to think of something big?
 
<strong>Julie Ellis ** 48:35
I would say that I think about, you know, do I need to hire somebody to help me with this? Where's my zone of genius on it? And where am I going to need help with it? So is that through, you know, my network? And somebody I know who can share their wisdom with me? Is it somebody I need to hire? Is it you know, a piece of like a system I need to actually implement within the business through software? Or through something like that? Or is it a way I need to be working? And a thing I need to do? And that's more where the process comes in is, how are we doing this? And is there something else that I need to implement or uncover in order to be able to do it? And so I think that, you know, it comes into all the things and, you know, as you grow a business, the things that you put into place at the beginning, don't serve you as the business grows and changes all the time. That change. Yeah, so it is that cycle, it's a cycle and, or a flow of, you know, how you do things and how you get to that next spot and how you continue you know, it's a kind of a bit of a continuous improvement and continuous thinking about what way could we do this? How could I, you know, get into a new, you know, channel or do place or sell a new product or offer a new service? And what does that look like? And how do you go about that? Yeah.
 
</strong>Michael Hingson ** 50:09
When you were writing big, gorgeous goals, did you do it all yourself? Or did you have anyone that you worked with?
 
<strong>Julie Ellis ** 50:15
I wrote all the words myself, I was in a couple of different author groups. The first one really helped me hone my ideas. I wrote sort of an outline of what I thought the book would be in that group, and you know, really tried out my material. And then after about a year there, I landed in daily writing group, and AJ, the woman who runs runs the group, you show up for an hour every day, and you write, and you, you know, stay away from your writer's block, you basically you start writing and you ask questions, and you have a little bit of chit chat. But it's a writing group. And I wrote the whole book that way in about six months. Yeah.
 
</strong>Michael Hingson ** 51:02
I remember, when I first started writing thunder dog, when we actually got down to the writing, actually, somebody had contacted me, Susie flurry, who wrote the book with me. And we ended up collaborating, and I enjoy that so much I can write, but it ended up being so much better, because the two of us collaborated, and, and worked together some way. And we each wrote some of the words. And we each help edit the that some of the words, and we ended up with a book that worked really well. And so I decided to do the same with the the children's book, we wrote running restaurants L, which I love to say more adults buy them people do or than children do. And now, there's a third book that will be out in August, that's entitled, live like a guide dog stories of a blind man and his dogs, who overcome adversity, who are brave, and learn and walk through faith, and walk forward through faith. And again, collaborating, I think has made the book a lot stronger, which is the way I choose to do it. And I think there's, there's so much value in it. And also, it makes there be a whole lot less ego of Oh, it's my work. It is I love teamwork. And I think that teamwork is so important in so many ways. And I know that for me, I think it will help make the book more successful.
 
<strong>Julie Ellis ** 52:30
I, you know, I think it's so interesting how all, there's so many different paths to getting somewhere. Because although I wrote my book on my own, I couldn't have done it without the people that were around me, you know, people that showed up to write every morning in the Zoom Room, the questions I was able to ask in that room, the people in my first writing group who gave me all their feedback on my ideas, and, you know, really helped me move things forward. I think that, you know, doing anything in a bubble is is more difficult and probably not as good in the end. Yeah. So
 
</strong>Michael Hingson ** 53:05
again, the way you utilize teamwork may have been a little bit different, but probably not so different. But still, having other people around to be part of the community always helps a great deal. And I think that's really important.
 
<strong>Julie Ellis ** 53:24
Which I think I think the teamwork, I think teamwork is so so important. And yeah, that doing anything. I you know, I think over the last few years, if anything, that's one thing that I really learned is that, you know, I want to do work that is has people around me, I don't want to do work where I'm in a bubble on my own. Because that, to me is, you know, it's just so fulfilling to work with people.
 
</strong>Michael Hingson ** 53:58
It is a whole lot more fun. And oftentimes you get some incredible new ideas that you didn't think of, and that's happened to me with the book. And it's also happened, for me, getting to do all of these podcasts because it's helped me clarify a lot of things think about things in a different way. I mentioned, I'm my own best teacher, and that came out in part of discussions I've had on a few of these podcasts. I love to feel that I need to learn at least as much as anybody else on these podcasts are I'm not doing my job well. And I want to believe that I'm a better person for getting to do these and it is a lot of fun. And every person who's ever come on this podcast is a part of the team and listeners who comment are a part of the team, and it doesn't get any better than that.
 
<strong>Julie Ellis ** 54:49
I agree. I agree. So it's
 
</strong>Michael Hingson ** 54:53
really a lot of fun.
 
<strong>Julie Ellis ** 54:55
So there's there's something about all of us where Working together, the all the boats rise together kind of sentiment like just that, that we lift each other up when we work together and when we create community. And when we talk about the things that are hard for us, or the things that are, you know, like out there and what we're feeling and what's happening, I just feel like that, you know, nobody should isolate themselves. And it's, it helps all of us when we talk about things and when we work together.
 
</strong>Michael Hingson ** 55:31
Well, when we're talking about big, gorgeous goals, or talking about the things that we do, obviously, we're visioning and we need to make a plan and plan along the way, what do you what would you say about the difference or, or what it means to have the intersection of visioning and planning.
 
<strong>Julie Ellis ** 55:49
I think that it is about like, spending the time to dream and think big. And also, knowing that having a good plan to underpin it is going to help you get there. And so, you know, I think a lot of people will be like, I'm great with the vision and like the follow through, or people are like, I got all the steps. But you know, that's kind of me, I have all the steps, but it's hard for me to value the visioning time. And so how do you get what you don't necessarily think you're good at or what you don't feel as comfortable doing? Right? So, you know, you help somebody, you get somebody to help you create the planning steps like me who's good at planning, or I get out into the world and talk to people who are great at Big Vision and, and bounce ideas around with them. You know? And so how do you sort of like, find the duality in that? And if you're good at both, like, Hmm, I bow down to you, because I would love that. But you know, so how do you just build, build, you know, ways for yourself to have help that you need to do the thing you feel you may not be good at.
 
</strong>Michael Hingson ** 57:00
And there's nothing wrong with asking, and there's nothing wrong with seeking help to make something work.
 
<strong>Julie Ellis ** 57:07
And I always say to my kids, like, knows are free, you know, like, somebody can't help you or doesn't have the knowledge or the time or whatever it is, they can say no. But if you don't ask, you'll never know what could have happened. And
 
</strong>Michael Hingson ** 57:21
that goes both ways. Because sometimes it's better for you to say no, because it just isn't the right thing for you. I I'm a firm believer in something else that Gandhi said, you talked about Be the change you want to see in the world. One of my other favorite expressions that I've learned over the years that Gandhi said this interdependence is and ought to be as much the ideal of man as a self sufficiency. And that is so true. It
 
<strong>Julie Ellis ** 57:49
is true because we can't be islands, we can't do things all on our own.
 
</strong>Michael Hingson ** 57:53
No. Or at least, even if we can, we shouldn't. Agreed. Yeah, I mean, that's the most important part about it. Well, I want to, I want to thank you for being here. If people want to reach out to you maybe take you up on being a coach and so on. How do they do that?
 
<strong>Julie Ellis ** 58:10
They can find me on LinkedIn. They can also find me at Julie Ellis and <a href="http://co.com" rel="nofollow">co.com</a>.
 
</strong>Michael Hingson ** 58:19
And how do they find you on LinkedIn?
 
<strong>Julie Ellis ** 58:20
I am Julie Ellis.
 
</strong>Michael Hingson ** 58:24
E l l i s right. You got it. Yeah. So Julie, J u l i e E l l i s there you go. Well, this has been fun. And I really appreciate you been willing to come on and chat for an hour. And I hope that we've been able to give people some things to think about that are positive. I've got lots of the go away and ponder some more, which for me is always fun to do. And I really appreciate you taking the time to do it. And I know that I probably won't use too many. Well, I won't read any Maples labels unless there is a braille version but that's okay.
 
<strong>Julie Ellis ** 59:01
True. Yeah. True. That would be a great product.
 
</strong>Michael Hingson ** 59:06
Well, there are Dymo has developed a Braille labeler but you know, over time, there will be more technologies and other ways of doing labels I think we're gonna go more into the ability for smartphones to recognize labels from a distance away and and won't I'll be optical so a lot of things happening. Yep.
 
<strong>Julie Ellis ** 59:27
Amazing the technology and how we can advance so fast.
 
</strong>Michael Hingson ** 59:31
Isn't it scary? Yeah. Not really.
 
<strong>Julie Ellis ** 59:33
It's great to dairy and amazing all at once.
 
</strong>Michael Hingson ** 59:36
It is and I like the more amazing than scary. We don't need to be scared of it. Now. Well, thank you for being here. And I want to thank you all for listening to us today. And again, love it if you would give us a five star rating wherever you're listening to us. Reach out to Julie I'm sure she'd love to chat with you and help in any way that she can. I'd love to hear from you. You can email me Michael M i c h a e l h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. So we'd love to hear from you and Michael Hingson is m i c h a e l h i n g s o n. So thanks again for listening. Love to get your reviews and your comments and keep them coming and we will be back next week with another episode or actually in a few days with another episode of unstoppable mindset. And again, Julie last time, thanks very much for being here and being with us.
 
<strong>Julie Ellis ** 1:00:34
Thank you so much for having me, Michael. I loved our chat today.
 
</strong>Michael Hingson ** 1:00:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Successful Entrepreneur and Big Gorgeous Goals Setter with Julie Ellis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b6d19508-e303-4271-972c-a50e2d5287c1.mp3?source=rss&amp;ext=asset.mp3" length="90358774" type="audio/mpeg" />
<itunes:episode>247</itunes:episode>
</item>
<item><title>Episode 246 – Unstoppable Positive Creative Communicator with Kiefer Jones</title>
<guid isPermaLink="false">https://pinecast.com/guid/a89c9273-bf62-4d60-b9ff-550e6f0fd3c7</guid>
<pubDate>Fri, 05 Jul 2024 11:00:35 -0000</pubDate>

<itunes:duration>01:07:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/84f1a974-564f-402c-b4d3-8d39703772b5/UM246-Kiefer_Jones-Coverart.jpeg.jpg" />
<description><![CDATA[<p>The title does not do Kiefer Jones justice. At the age of 32 years of age, Kiefer has already served almost ten years in the U.S. Airforce and, after leaving he continued to do the same job as a contractor. For the last part of his air Force career, he worked in Europe and continued that work din Europe during the pandemic.
 
In late January of 2022 Kiefer experienced a serious snowboarding accident in Austria. The result was that he had a skull that was fractured in 14 places, a traumatic brain injury, all the ribs on the right side of his body were broken, and he suffered a broken back. After being in a coma for several weeks he regained consciousness and began a long road to recovery to the amazement of his doctors. He has recovered so much that recently he ran his first 5K marathon. He attributes much of his comeback to what he calls “positive adaptability”. We spend a great deal of time discussing this concept including Kiefer giving suggestions as to why it should be important to all of us and how we can adopt our own positive adaptability mindset.
 
No doubt that Kiefer is an unstoppable individual by any definition. In addition to continuing to do government contract work in Virginia where he lives, he and his wife Christine, (she prefers simply Tine), own a company called Tiki designs. The company produces what the Jones’ call “digital story telling”. You get to hear all about it during our episode.
 
Sit back, relax and be prepared to be inspired and encouraged.
 
<strong>About the Guest:</strong>
 
Kiefer Jones is a 32-year-old United States Air Force veteran originally from the small town of Decatur, Indiana.  He considers himself to be an honest, positively adaptable, and intrinsically motivated world traveler with a passion to bring ideas to life and use creativity to communicate, tell stories, resolve problems, and ignite innovation. He is currently living in Alexandria, Virginia with his wife and 2 cats after having had the unique opportunity to live and work in Europe for the last 7 years supporting the United States Air Force and the government. Almost 2 years ago, he was in a terrible snowboarding accident that put him in a coma for 7 days and left him with a broken spine, shoulder, and fractured his skull into 14 pieces which resulted in a traumatic brain injury, leaving him permanently blind in his right eye. 
Despite this new challenge, he remains a passionate organizational agility leader, people and process tuner, creator, project manager, and scrum master with 10+ years of experience in the creative and information technology industries. He is also a long-time musician with a professionally produced album out on Spotify, iTunes, and the other digital music platforms. He considers himself an effective facilitator and adroit communicator with a focus on teams, value, and outcomes over outputs. Kiefer and his wife, Tine, are co-owners and digital creators for their own company, TiKi Design, where they've garnered engagement and business for viral accounts and clients resulting in over 120K new followers and generated more than 20 million new views and over 4 million new likes. They are enjoying building a new life in America.
 
<strong>Ways to connect with Kiefer:</strong>
Here is a link to a case study I published regarding implementing scrum and kanban within the Air Force: <a href="https://www.linkedin.com/pulse/us-air-force-overcome-scrum-jones-agility-leader-creative-pmp/" rel="nofollow">https://www.linkedin.com/pulse/us-air-force-overcome-scrum-jones-agility-leader-creative-pmp/</a>
 
Our media business: <a href="https://tikidesignproductions.com/about" rel="nofollow">https://tikidesignproductions.com/about</a> </p>
<ul>
<li>My LinkTree with affiliate links: <a href="https://linktr.ee/kieferjones" rel="nofollow">https://linktr.ee/kieferjones</a></li>
<li>My LinkedIn profile: <a href="https://www.linkedin.com/in/kieferjones/" rel="nofollow">https://www.linkedin.com/in/kieferjones/</a></li>
</ul>
<p>Department of Defense news article from Stars and Stripes covering my road to recovery: <a href="https://www.stripes.com/theaters/europe/2022-05-11/former-ramstein-airman-on-the-road-to-recovery-after-horrific-snowboarding-accident-in-italy-5965528.html" rel="nofollow">https://www.stripes.com/theaters/europe/2022-05-11/former-ramstein-airman-on-the-road-to-recovery-after-horrific-snowboarding-accident-in-italy-5965528.html</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there and welcome to another episode of unstoppable mindset where inclusion diversity in the unexpected meet unexpected as a whole lot more fun than inclusion and diversity. And we'll probably get to a lot of that today. Anyway, our guest is Kiefer Jones Kiefer is 32 years old. So his bio says he was in the Air Force. He's faced some physical challenges along the way. I think it was all just to get attention, but he can tell us about it. I know that was no fun wasn't Kiefer. But anyway, I want to welcome you to unstoppable mindset. We're really glad you're here.
 
<strong>Kiefer Jone ** 01:58
Thank you, Michael. And thank you so much for having me happy to be a guest. And I've been looking forward to this all week, sir.
 
</strong>Michael Hingson ** 02:03
Well, tell me a little bit about maybe the younger key for growing up and all that and sort of how you got started or whatever.
 
02:10
Oh, ah, yeah, that
 
<strong>Michael Hingson ** 02:11
was I know that opens it that takes an hour but go to it. No, yeah. So
 
</strong>Kiefer Jone ** 02:16
what can I say I'm I'm a small town, Indiana kid. I grew up in a tiny little town called Decatur, Indiana. It's a one stoplight town. I am the oldest son of three boys in a single mother. So single mom household. Yeah, I grew up there and started off my life in this tiny one stop town where eventually we moved to Indianapolis. And I finished out high school. So that was quite a turn of I think environments, went to Indianapolis, finished high school. And after that, you know, decided, wow, I need a much better way to pay for college and try to figure out the next phase of life. And so that brought me to the Air Force. You know, the Air Force since then lead to a lot of different opportunities. But that's the real skinny of where I'm from, and just kind of you know that upbringing.
 
<strong>Michael Hingson ** 03:08
Well, there you go. What was it like? Having a single parent? I mean, I'm, I never did. I had both my parents until, well, I was 34. So I was out on my own and married by them. But what was it like having just a single mother and not a dad around? Absolutely.
 
</strong>Kiefer Jone ** 03:29
That's a great question. It's one that you know, I got to reflect on a little bit. And one of you know, and one of these these topics I'm sure we're gonna talk on. But that was one of the early challenges I think I faced and it was something that I'll be honest and kind of say, it's almost that old saying that if you can't miss something that you never had. And so I think that that just as a child, that's the way that it was to me, you know, people ask me that question all the time. And it's, I just, I didn't miss what I didn't have. And so, it I didn't meet I met my biological father, and much later in life when I was 27 years old, my goal, but during, you know, growing up and everything else, it was something that just wasn't because I didn't have it. Yeah. So it was, you know, I was grateful for what I did have,
 
<strong>Michael Hingson ** 04:15
what was it like meeting him?
 
</strong>Kiefer Jone ** 04:19
It was, you know, that it was curiosity was the was the biggest thing it was, you know, nurture nature, kind of those setting some of those arguments to the side and trying to figure that out. And I will say, you know, I had no expectations. And I showed up and we met each other and he's very different from myself. And you know, his family is very different. And it was it was enlightening. It was it was good, but it really, I would say that at the end of the day, it also didn't. It was nice to get some of those I guess those curiosities checked off the box. Outside of that it was just kind of a another day As we keep in contact lately, you know, I'll shoot him a message every now and again during the holidays or something. But it's not a relationship that that neither of us, I think, you know, have and continue to maintain. Yeah.
 
<strong>Michael Hingson ** 05:11
And I'm not surprised at that, you know, my one of my biggest curiosities, the question that I get asked all the time, is, well, you're blind, don't you want to see. And my response to that is, you know, life's an adventure. And having eyesight for me now would be another adventure. But I don't live just to get eyesight. I'm curious, it'd be interesting to experience it to know what it's like. But if it doesn't happen, it's not the end of the world for me. And I believe that all of us are not. Well, we're not, we're not formed, and we're not molded by our eyesight or lack of eyesight. We're molded by all sorts of different characteristics about us. And I would like to think that if I had eyesight from the beginning, I would still be somewhat like I am. And if I got eyesight, even after now, I wouldn't change my attitudes, because I think I've learned a lot about what it's like to see without actually having experienced it. So it's, it's kind of a fascinating thing, but I hear exactly what you're saying. It's, you know, it's a curiosity. And you got to satisfy that which is great as your mom's still around.
 
</strong>Kiefer Jone ** 06:31
She is indeed, yeah, she still lives very near the same town where I grew up that so.
 
<strong>Michael Hingson ** 06:38
And she keeps you honest.
 
</strong>Kiefer Jone ** 06:42
She does indeed. Yeah. keeps me honest. She taught me you know, to be to be good to people. And to be kind.
 
<strong>Michael Hingson ** 06:47
Well, you got it from two sides, because you're now married. That's absolutely correct. And your and your wife's name is?
 
06:54
Her name is Christine. Christine. Okay. Yeah. But she goes
 
</strong>Kiefer Jone ** 06:58
my team.
 
<strong>Michael Hingson ** 06:59
I was gonna say she goes by teen I thought, this is silent as Chris is silent. And Christine. Yeah. She's my better half. Well, and she keeps yelling at us, which is kind of cool. So you went to high school? Did you go to college?
 
</strong>Kiefer Jone ** 07:14
So I went to a year of college, my goal, and that's when I found out that I could not pay for it. And so that's when I said, How are we going to make this happen? You know, how are we going to address this obstacle, this challenge and the Air Force seemed like a really great opportunity, a good place to get that opportunity.
 
<strong>Michael Hingson ** 07:33
So you joined the Air Force? And what did you go off and do in the Air Force?
 
</strong>Kiefer Jone ** 07:37
Yes, sir. joined the Air Force. And I came in as what they call a client systems technician. And so I started my career in the Air Force working on computers, any end user device with an IP address? That was the work that I got to work on. So
 
<strong>Michael Hingson ** 07:52
did you fly yourself or what?
 
</strong>Kiefer Jone ** 07:58
That's that one is the common question. Hey, Air Force guy, you fly, right? No. So that's
 
<strong>Michael Hingson ** 08:04
why I asked because I kind of got the feeling that you weren't one of the ones that will set behind the stick. No,
 
</strong>Kiefer Jone ** 08:10
sir. And I was the guy who helped, you know, fix his computer, fix his email, get into his server, whatever he or she needed. That's when I that's what I helped do.
 
<strong>Michael Hingson ** 08:19
My father worked for the government for many years. As a contractor, he ran the precision measurements equipment lab at Edwards Air Force Base, in the well, in the 1960s, in the 1970s. So he worked with all of the test pilots and stuff, he worked with Neil Armstrong, Joe Walker, who flew the x 15, and other things like that. And his job was to make sure that everybody who worked for him, made sure that all the all the equipment and everything worked the way it was supposed to, which was a fascinating job. We went out and visited Edwards a few times. It was really funny. We went out once and my dad came on. So you can't come in quite yet. We've got some top secret equipment, and you can't come into the lab. And I said, Why is that an issue for me? And he said, Well, it is anyway. So
 
</strong>Kiefer Jone ** 09:13
that's a good point. And that's, you know, if you don't ask the answers, always no. Yeah.
 
<strong>Michael Hingson ** 09:17
Well, I didn't mind but it was it was fun to be able to ask the question and he laughed at it and and then when we got inside, everybody else laughed too. And they said we could election and my dad said, well, the rules are the rules. And I'm not gonna complain. Yeah. Which is, that
 
</strong>Kiefer Jone ** 09:35
is a fascinating thing. It doesn't you know, often specify and that it doesn't talk about, you know, people having visual disabilities and those things that just to hear the policy you either have the clearance or you don't, right.
 
<strong>Michael Hingson ** 09:48
So, you, you worked on the computers, you kept everybody going and all that. You must have some really interesting stories of challenges or things that you faced when you did that or any any kind of Cute stories to tell, not to give away secrets, but just fun stories.
 
</strong>Kiefer Jone ** 10:05
I mean, we did some really incredible work, you know, I would say that the most rewarding part of my entire Air Force career was when, you know, I had the ability and the opportunity to deploy it. And so when I did that, I was able to go out into, you know, the, the Al dhafra, in the United Arab Emirates. And we got to be a really large part of the connective tissue of the Air Force, it was, hey, not only is this the system that you're integrating on to this network, but this is how it's, you know, helping us utilize command and control capabilities to you know, fight enemies and do operations. And that was just such a really, really neat experience. And it helped, you know, be the adhesive glue for my career and say, Wow, okay, I'm not just fixing so and so's email, this, you know, this solution that we put in over here, this was some really incredible work. That
 
<strong>Michael Hingson ** 10:53
made up a big difference in did help. Place the glue that held everything together. And that makes perfect sense. And that really shows that no matter what your job is, all jobs are valuable. And we should never look down on or treat anyone differently just because their job isn't what we think is as important as our job because the bottom line is it very well could be
 
</strong>Kiefer Jone ** 11:16
you agree more. Yeah, everybody. It's just all about the perspective lens. We're looking at it through.
 
<strong>Michael Hingson ** 11:22
So you were in the Air Force for what, seven years? Yes, sir.
 
11:26
No, I'm
 
</strong>Michael Hingson ** 11:28
sorry. Oh, you're you're in Europe for seven years. Europe
 
<strong>Kiefer Jone ** 11:31
for seven and a half years now I was in the Air Force for a bow. I think just around nine years, almost at the 10 year marker.
 
</strong>Michael Hingson ** 11:41
So what happened at the end of seven years in Europe. So
 
<strong>Kiefer Jone ** 11:44
it was a bit of a strange story there. So I went to Europe as an Air National Guardsmen. And that's what I originally was, I was the guy who showed up did my job once a month and I worked for civilian companies regularly. So I worked for Dell and Eli Lilly previously. And then so they brought me to Europe on this interesting tour that said, Hey, this is a state budget, not a federal budget. And for you National Guard, guys, because we know you have commercial experience, we want to utilize you to help the Air Force over here to make it better. And so I've had to work, probably five different jobs. By the time I was I was done in Germany and got out of the uniform. And within that three and a half years, we were in Germany, I met a really great program manager for this exciting company that I hadn't heard of called Agile defense. And at that time, he said, Hey, I would love for you to come and join us join our team. I think it'd be a great asset for our company. And that kicked me off into my role as a government contractor and it brought us for another interesting assignment and Aviano Italy. And so that's where, you know, we we spent the rest of our European adventure and stayed out there for almost seven and a half years total in Europe altogether. Coming back to America, just this June, actually.
 
</strong>Michael Hingson ** 13:00
Wow. Yeah. And then you so you left the Air Force, and eventually and then what happened? What did you do then?
 
<strong>Kiefer Jone ** 13:09
I said, Yeah, so I left the Air Force and because I got to take off the uniform and pretty much show back up the next day as a contractor it was I just took the uniform off and came back and you know, the khakis and a polo or something and started my job and Aviano Italy. And once I became a government contractor, my role was was similar but different. You know, so I worked. Instead of reporting directly to the folks in the military uniforms, the Air Force members, I got work beside them as their peer as their consultant is their advisor for their technological solutions and to help maintain those and I essentially just, I helped manage a data center at Aviano Italy and, you know, got to help them and integrate well with their operations along the way, picking up interests and becoming passionate and business agility and some of the Agile frameworks. Did
 
</strong>Michael Hingson ** 14:03
it feel a lot different since you were no longer reporting directly to the military? And it had to be a little bit different feeling?
 
<strong>Kiefer Jone ** 14:13
Oh, yeah, it was and it took me a little bit to find my my ground. You know, just to walk in through the door and say, okay, you know, and it was that amount of freedom I think was a little bit liberating to come in through the door and say, Oh, I'm, I know what I need to do. I know what my job is. I know what my requirements are. And so I just go and I do that rather than waiting for someone to tell me what to do. And especially because this happened at the same time as COVID It was especially interesting because I was the first government contractor to Aviano Italy and so I truly was there kind of on my own just saying, hey, not only my approaching this changing career, but now change in reality and life at the moment with the lock downs and different things happening. And Italy was just so heavily afflicted by the throes of the pandemic. And, you know, probably arguably more than many of the European countries because their, their age demographic was much older. So a lot of unique and interesting challenges in the year of 2019 2020, not just for me, but for everyone.
 
</strong>Michael Hingson ** 15:22
Yeah, it had to be unusual for me, when COVID hit. I was in New York, on the fifth of March of 2020, even when I had a speech to give that night, which I did. And then I went back to the hotel, and I was hearing about this guy who attended the synagogue and he had this disease COVID. And it was spreading and all that. And they were talking about locking down the city and I went, I don't like this. So I was scheduled to fly out the next afternoon at like 430 or five o'clock, and I went, I'm not going to do that. They're going to lock down the city, I better escape. So I changed my flight. And I went out at 730 in the morning, and I'm glad I did, I got out before they locked down the city. And oh my gosh, girl with a couple of days later, but it could have been not. And so it was good to just get out. But it was a strange feeling. I came home. And my wife, who was still alive at the time had rheumatoid arthritis. So that's an autoimmune disease situation. So it made it easier to just stay home. And travel was was cut off pretty quickly anyway, but it was easy to stay home, because I didn't want to do anything that would jeopardize her Of course. And so we both just agreed to lock down and stay at home. And we liked each other well enough that we could talk and we just spend lots of time together. And then all went well. And I learned a lot about zoom and learn how to do podcasting. And that was very helpful later on. But the bottom line is, yeah, it was certainly a tough time for all of us. And the only thing that I find very unfortunate is so many people refuse to mask when they went out. And I think that they contributed greatly to the number of people who caught COVID and perished from it. Yeah, yeah. I mean, that was just one of those things. But everybody makes their own choices. Yes, sir. And then you. You go you go deal with that? Well, so then when it so you came back from Italy? This year, this June? Wow. And you're in the summertime. Now, when did you and team get married? Tina
 
<strong>Kiefer Jone ** 17:45
and I got married, we will have been married seven years on the 21st of this month.
 
</strong>Michael Hingson ** 17:50
And Do either of you speak Italian? Well,
 
<strong>Kiefer Jone ** 17:53
we both do X good for you. Yeah, we both learned we learned a German as well. So it took three years of German was there. And it was that was really challenging. But in Italy, it was you know, we knew the drill. We knew what we needed to do. And so it was not only easier, because we spent a lot of time learning the German language. But now it was easier because Italian as a whole is much simpler language. German is very challenging as far as structure and rules. So
 
</strong>Michael Hingson ** 18:22
yeah, I love what Mark Twain said about German, which is basically that you start talking and you talk until the verb comes out at the other end. I took three years of German in high school, so I understood that but yeah. So you came back. And what do you do now?
 
<strong>Kiefer Jone ** 18:44
Yeah, so now I still work with the same great company, the same company, it's adult defense, and I actually support another Air Force agency called the Air Force Office of Scientific Research. So they're my primary customer and our primary customer at the moment. At the same time, I spend a lot of time you know, supporting my wife's business because we both co own a multimedia company called Tiki design productions. And so I'm usually pretty, pretty busy.
 
</strong>Michael Hingson ** 19:13
Cool. Tell me about the company. What do you do? Yeah,
 
<strong>Kiefer Jone ** 19:17
so my wife started this back in Germany because she went to Indiana University as a film student, and she graduated and almost right after graduation, we moved to Germany. And because she just couldn't go up to a film agency and say, Hey, can I work here because this isn't the way it works with the SOFA agreement and everything else. We decided to start our own endeavor there. And you know, you put a team plus keeper together, chop off some of the letters and that becomes Tiki. So that was actually coined by my mother. And so we created Tiki design productions. Yeah. And so with that company, you know, we provide what we like to call digital storytelling as a service. And so digital storytelling is a service is essentially, you know, everybody has a story to tell, as you know, you have me on this on this amazing podcast to tell my story. And I loved reading and hearing about yours. And digital storytelling is now because everything is so digitally involved phones, you know computers, tablets, et cetera. Everybody has these incredible stories, whether you're an individual or a business partner, or a mom and pop shop down the street. And so our job is to not only get to hear your story, but then to tell it and in a way that is emotional and captivating and, and cohesive not just another business sticker or placement, it's we truly pride ourselves on being able to tell people's stories in an authentic and unique way. And that's been really rewarding.
 
</strong>Michael Hingson ** 20:44
So what, what do you do to really bring a story alive? When you're, when you're doing a digital storytelling? What brings the story to people what, what draws them in to the story?
 
<strong>Kiefer Jone ** 21:00
Absolutely. So we spend some time at first, you know, getting to interview those folks, we get to interview the people, or the person that is, you know, that has hired us for our service. And we spend a good amount of time getting their emotions and getting what really, you know, makes them passionate about what they do. And so through that investigative, you know, mindset through inquisitiveness, through all of these things, we can then start to put ideas behind some of these videos, and some of these stories and we work collaboratively with them to say, Hey, this is what we're envisioning, right. And my wife has such a wonderful eye and wonderful gift to talk to people. And even if it's something is, you know, she did this recently for something like real estate, it sounds on paper, it's not the sexiest shiniest thing, right? It doesn't sound that incredible. And somehow she's able to ask enough questions in the right questions to grab this story, shape it into, you know, anywhere between a three minute long commercial or a seven minute long commercial or something like that. And just the way, you know, filming is done, the way that she films, the color grading all of these professional qualities that she puts behind it, she turns it into an unbelievable product. And people often you know, when they're done, they can't believe that she was able to tell their story in such a significant light. It's something that, you know, she's, they're really proud of which in turn, it makes us really proud.
 
</strong>Michael Hingson ** 22:23
So many people just don't understand that everyone really does have a story to tell I've had so many people say, Well, if I come on your podcast, I don't know what I talked about. Because my story is not interesting. It's not like these other people who have these interesting and amazing careers. And it is so difficult to get people to understand that everyone has a story. And the stories are there. It is a matter of helping to draw them out. But but they're there. So what do people when they why do they engage Tiki to do that? What is what is the whole idea behind digital storytelling?
 
<strong>Kiefer Jone ** 23:06
I you know, I think we touched on it just a little bit. But it is it's it's that you have a desire to tell your story. At the end of the day, we all want to have our story told and we you know, we'd like it to live somewhere. And previously, it was books and a lot of people putting their stories and memoirs into books. But with digital media being the new norm and consumption being done through the internet, it just seems like this is the the natural next step is what is our digital story. What's the our footprint and our legacy look like in the digital realm. And so people, people come to us for that.
 
</strong>Michael Hingson ** 23:41
So how do people use the stories that you create?
 
<strong>Kiefer Jone ** 23:46
Or they'll use them mostly everything from you know, people just wanting to tell a story about their first date of how they met their loved ones. And they'll post it on Facebook to share with people that they know and love. And you'll see others, you know, utilizing business commercials and they'll promote that either on whether it's you know, Facebook, Instagram, social media, any of those form factors, but as well as internet ads on YouTube or television, so I can go as small or as deep as anybody likes. Wow.
 
</strong>Michael Hingson ** 24:16
What's the longest story that you've created? I
 
<strong>Kiefer Jone ** 24:21
think that a lot of those you know, as far as length is concerned, it it normally that one is almost always like wedding videos. So a lot of people you know they love those those stories and I think that with those you spend a whole day capturing footage and being able to tell that kind of story and it's a special one to tell it is usually people you know, that one's a lot, a lot more for the memories. I think of those folks rather than it is for everyone else to sit and watch it because even businesses you know, don't typically want a a 20 minute long commercial or want their story to be told for that long. So I'd have to say I think weddings
 
</strong>Michael Hingson ** 24:59
that your 20 minute story is a is a long story, especially for for business people who operate in the mindset that anything beyond a 30 or a 62nd video, people will lose attention. And I'm not exact, totally sure about that. But that's, but I understand 20 minutes is way too long to, it's all in how you tell the story as to how long you can make it and keep people's interest? Yeah.
 
<strong>Kiefer Jone ** 25:29
It goes back to that that y value of okay, well, who's it for? Who are we making it for? And what's the what, what do you want to get out of this? And with wedding videos, I think it's just, it's, it's become a better version of a scrapbook?
 
</strong>Michael Hingson ** 25:41
Very much so. And that and that makes sense. Well, so you do that. So do you do company work? Well, how much of your time do you spend doing it?
 
25:55
Just depends, you
 
<strong>Kiefer Jone ** 25:56
know, everything in art seems to be feast and famine, you get a little bit in a you know, sometimes you're you've got a lot of different clientele and different things to do. And sometimes it's not so much. So I get to ebb and flow my time pretty well. But there's, you know, at least there's always something to be done. If it's not directly helping the service or to help my wife was something we go into. Okay, well, what's our next what's our next marketing strategy looks like from Mr. Company. Okay, how do we promote ourselves? Where do we? Where do we go? And what do we who do we target to be able to continue?
 
</strong>Michael Hingson ** 26:28
And did you say you still do the government contract work?
 
<strong>Kiefer Jone ** 26:31
Yes, sir. Five days a week,
 
</strong>Michael Hingson ** 26:33
you you keep pretty busy. Yes, sir. And if they wanted you to come and do a digital story about the company yet? Oh, well, because
 
<strong>Kiefer Jone ** 26:42
this is, you know, the Air Force Office of Scientific research has its own PR department that you know, that they don't really ask me to do any of that.
 
</strong>Michael Hingson ** 26:52
Well, you never know. Something. That's something to think about. Well, so you and your wife clearly have a very good and close relationship. But I think that's important. We got to do that for 40 years. So I understand the whole concept. But you, you have this relationship, what are kind of maybe the three or so things that you really feel, go into making up your relationship and keeping everything so positive? Yeah,
 
<strong>Kiefer Jone ** 27:25
yes, sir. And Michael, I was, I was so sad to hear about your late wife. I'm very sorry.
 
</strong>Michael Hingson ** 27:31
Well, like I tell people, though, I need to continue to be a good kid. Because if I don't, I'm going to hear about it from her. She's up there monitoring somewhere.
 
<strong>Kiefer Jone ** 27:41
Yes, there. Yeah, you know, our relationship is an interesting one. Because my wife and I spent so much of our initial time, just getting to know each other, there was, you know, we we actually weren't together. And we, we both met each other very independent stages of our lives. And it was something that it was almost tangible, I could feel that independence about her. And she could feel it about myself. And so we actually, you know, we were just friends, and we just got to know each other. And so, I do think that the bulk of our relationship, and I would say any real great relationship has to be built on the foundation of honesty, and I'm talking real honesty, you know, showing who the real you is. And that requires a bit of bravery to be the real you and to talk about and say, hey, no subject is too taboo. We're going to talk about everything. And so I think that that's the, the first pillar. And the other two from that, I think are you know, they are products that rely heavily on honesty, right, so if your relationship is built, if your foundation is built on honesty, one of the things that comes as more of a result of that the second most important thing to me is laughter. Right, finding time to be silly. And, you know, with being honest, and your true self, there's a bit of silliness that comes with that naturally, you know, and so lots and lots of laughter I don't think that you can ever go wrong and you know, being a big kid and laughing all the time. And you know, the third most important thing to me is communication. And again, that is a another product of honesty, discussing everything and often you know, it's I find it hard to hear when people you know, have to schedule time for each other to sit down and just have a conversation and I can you know, I can try to understand because I know that people get busy but you know, we just communication is such a giant pillar in our relationship that I couldn't imagine having to schedule time to sit down with my wife to get a few words and
 
</strong>Michael Hingson ** 29:50
yeah, I appreciate all three of those because they're they're very much a part of what made our marriage I think such a great One communication is so important. And you have to do it all the time. And we liked talking to each other about anything. And as you pointed out honesty and being open is absolutely crucial about whatever. And it's important to be able to have that deep of a relationship, that you can talk about anything and not judge. And I think that's the other part of it. You, you communicate, but you don't judge the other person just because they are honest enough to tell you something that, you know, you didn't even think about.
 
30:37
Exactly, yes, sir.
 
<strong>Michael Hingson ** 30:41
We had a podcast interview quite a while ago with a gentleman who lives back near where you live. And when he and his wife turned 40, he asked her, he said, So what do you want to do with the rest of your life? And she said, I want to adopt a daughter from China, which totally floored him. And he said, why? And she told him, Well, they eventually did it, it became an adventure for them. And I think the daughter Mia is probably about 2425 years old. And a few years ago, she wanted to actually try to find her birth parents, which is hard in China, but they did. And he's written a book about it, which is really cool.
 
31:24
What's the name of the book?
 
</strong>Michael Hingson ** 31:26
I wish I could remember, but it is. If you still have the email, I said, I'll have to go find the episode. But it's, if you still have the email that I sent you as one of the episodes that that I included.
 
<strong>Kiefer Jone ** 31:40
Okay, I do. Excellent. Yeah, I'll have to make sure to go and watch that one and get the book sounds, you know, some similarities there. Just meeting parents and that kind of challenge. How fascinating.
 
</strong>Michael Hingson ** 31:52
Yeah, he's, it's a fascinating story. But he really worked hard at going through it all. And they, they agreed, and they went and they adopted a daughter. And then they adopted a second daughter. And I wish I could remember the name of the book right off, but it's been a long time. It's like episode 38 or something. And we're up at episode 277. So it's a while ago, but it's a fascinating book. I haven't read the book. It wasn't available in a form I could read, but he told me all about it. So it was really fascinating to hear the story. Well, that happens. So you have gone through some physical challenges in your existence, haven't you?
 
<strong>Kiefer Jone ** 32:40
Yes, sir. It's yeah, it was, you know, towards the tail end of us leaving leaving Europe. And yeah, I had a separate a really serious Polly traumatic incident in Innsbruck, Austria. Ah,
 
</strong>Michael Hingson ** 32:58
and what happened, if you want to talk about it? Yeah,
 
<strong>Kiefer Jone ** 33:01
of course, I was. I was snowboarding we were in school. It was a ski resort that my wife and I loved and we cherish and we've been to it so many times. And it was a wonderful day, like so many of our days spent out there and the snow was coming down. And we were just having a great time. And essentially, on this run, that there's a, there's a little fork in the road, and either you stay in the Austrian side, or the other side allows you to go over to Switzerland, which is really neat. You know, isn't that something being able to snowboard in two different places. And so, I'm just really going and we're moving because it's feeling good. And we're probably, you know, probably 45 miles an hour, I think my my friend who was with us had his GoPro and he caught the whole thing on video for both good and bad. But as we're coming down this and I'm getting to that fork in the road, somebody yells at me, and I realized that I might be missing my turn. So I turn around to look because I look ahead and I see this signs there, then the steel signage jetting out, I see. Okay, it's probably 15 feet ahead and I turn around the look. And then as soon as I turn my my head back forward, that's the basically the steel signs that were pointing out of the postage, it hit me right underneath my right eye, and it immediately caved my skaaland and shattered it into about 14 pieces, some of those pieces getting lodged into the the front part of my brain. And so you know, immediately it knocked me unconscious and my then lifeless body, I guess. And unflinching body goes into the poll, which was not covered. And so all of my ribs on my right side were broken and a number of them went through my lungs. My rotator cuff and my right shoulder was shattered and I broke, you know, or I fractured my spine as well. And so you know, I was I was at the highest Glasgow Coma. index level that you can be. And, again, due to my wife and her quick ability to act, she came down and she saw me and knew that something wasn't right. And just, you know, this just shows just her brain and how incredible it is she was able to not only call the right number, which isn't 911, you know, it's 112 Over there. Yeah, call the number. And she got somebody on the line. And she was able to, you know, despite language challenges and barriers there, she was able to get some folks over to pick me up via helicopter.
 
</strong>Michael Hingson ** 35:36
And so when you do it, you do it right, don't you?
 
<strong>Kiefer Jone ** 35:38
Oh, yeah, I guess so.
 
35:42
Anyway, go ahead. Oh, no. So the helicopter,
 
</strong>Kiefer Jone ** 35:44
it came and picked me up and they had to resuscitate me in the back of this helicopter, you know, a few. Who knows how long the doctors weren't sure. They, you know, but either a minute, the other way, and I wouldn't be having this conversation. You know, I heard this so many times during my recovery from my doctors. And so that sent me into a coma. And I was in a coma for seven days in Innsbruck, Austria and their ICU unit for their hospital over there. And when I finally did wake up, I was blind in my right eye, and not because of the damage to my eye, my eyes actually completely healthy. You wouldn't you know, if you could see me, Michael, you wouldn't believe it, but the eye is completely healthy. And it's just this specific damage done to my brain. This left me now permanently blind.
 
<strong>Michael Hingson ** 36:38
In your right eye?
 
36:39
Yes, sir.
 
</strong>Michael Hingson ** 36:40
Do you see still well, from your left eye?
 
<strong>Kiefer Jone ** 36:43
Yeah, left. I mean, I didn't see super well, before I added contacts and glasses my whole life. So but you
 
</strong>Michael Hingson ** 36:50
can you drive? I can drive you okay.
 
<strong>Kiefer Jone ** 36:53
You know, that was one of the, you know, part of the recovery process. The
 
</strong>Michael Hingson ** 36:57
brain is such an adaptable thing, and made great that you can do that. Well, so what, what got you through all of that?
 
<strong>Kiefer Jone ** 37:09
This was this is one of those one of those things, you know, we talked about positive adaptability a little bit. And, you know, I think when I think about positive adaptability, I think about it in three different ways is how I've been able to sum it up, you know, the, I think it's centered around three parts and positive adaptability. Part one is gratitude, you know, gratitude, how can I reflect? What can I be thankful for. And as I was in that hospital, and I woke up, obviously, the first thing I'm thankful for is Oh, my God, I'm alive. You know, the next section of gratitude was, okay, I think I have, you know, I know who I am. I have my memories, even though these doctors are saying you might not have this, you might not have that they're unsure. But that's what that's all that's going through my through my brain at the time is, how can I what am I, you know, I'm grateful about all of these different things. And then the next part of positive adaptability is really intention. So I have gratitude for for everything that I still have all of this stuff, but now what's, what's my intention? And I knew that my intention in that bed before I could even really before I had walked, before I had really moved at all before I, you know, knew whether or not I could, it was that I was gonna get better. That was my intention, whatever that looks like, even if it was accepting this new normal. Right. And so it was, you know, this is, this was a big intention. That's a big blanket intention. I guess, you know, for my other Agile methodology, industry, people, we could call that the epic to the user stories, my intention was to get better. And then after that, it was it was action. So you know, first reflecting and saying, Hey, I'm grateful. Second was, what do what do I want to do? And then third was action, first step, and all that I could do really Michael was to listen to the doctors, listen to people listen to my wife, who was visiting. And then it was basic things after that was okay. How do I eat? How do I get? How do I get nutrients back into my body? How do I if I can't walk, can I practice sitting up in the hospital bed? And so I would, you know, kind of sit up and do what I could and move different parts of my body. And then it was, Okay, the next iterative thing, how do I walk at first, I couldn't even walk a few steps to the bathroom. And then it was just iterative progress of, okay, you made it to this title last time key for it. Can you make it a little bit further? Can you make it a little bit further? And then it was memory tests, you know, all the way up to just this summer? I did my first 5k that I've done, you know, since my accident, and so I did a 5k this summer. How long ago was the accident? The accident was in February, I'm sorry, January of 20 2214.
 
</strong>Michael Hingson ** 40:04
Wow. Okay, so you'll be coming up on two years soon. Yes, sir. But you did the 5k.
 
40:13
Yeah. Yeah. Well, how
 
<strong>Michael Hingson ** 40:15
did you learn about this concept of positive adaptability?
 
</strong>Kiefer Jone ** 40:21
It's, it's something that I had, you know, I'd never heard it until I think I, I started doing a lot of introspection introspection during my recovery, there was, there was a three month part of my recovery where I didn't really get up, and I didn't really do anything, my doctor said that, hey, you just need to be still be there, do some cognitive, you know, there are great applications out there, I used a couple of them to train my brain and help develop my my new synapses. Because micros, I'm sure, you know, when your brain gets damaged, your brain never heals, it just creates new roads to travel down, right. And so, you know, utilizing that I spent a lot of time in my own mind, just thinking. And positive adaptability was something that, you know, I don't know if I coined it, but it's certainly going to be the name of the book that I hope to put out in 2025, because nobody's taken the title yet. So it's something that I just, I, I found that that was the way that I approached my life. And it was even that way before my accident, it was this is, you know, this is how I've gotten from here to here it almost every challenge and major obstacle of my life. It's not, you know, it's not just resiliency or optimism. It's it's positive adaptability. And when I said it, I wrote it down in my, in my phone, and I started writing ideas for books, and I started, you know, more fleshing out this concept that I hadn't really been introduced to, but that I think, just makes a lot of sense in the way a lot of people navigate their challenges and obstacles and you yourself, I believe, are a, a wonderfully shining candidate of positive adaptability. Well,
 
<strong>Michael Hingson ** 42:06
I think that all too often we, we focus on so many negative things, we focus on why we can't do stuff, as opposed to how we make it happen. And there's no reason that we can't do whatever we feel we can do. And I mean that and and again, not to be in a punish a punny way, but in a positive way, we really can be positive, we really can learn to adapt and do so many things that we don't think we can. And, and unfortunately, I think all too often we get taught that we can't do things, we can't really be as malleable and as adaptable as we really can be. Right? And it gets to be a real a real challenge. So you, you just suddenly created this concept. If I were you, I'd go copyright it somewhere. And that way, you've got it for the book. Yeah, yeah, that's
 
</strong>Kiefer Jone ** 43:07
good feedback. And, you know, it's something that I have to look into. But yeah, positive adaptability is truly, you know, ever since I started, it's something that I, I bring up often, and I've tried to, you know, the folks that I get to interact with, and the way I get to work with people try to implement these things in every which way, not only in personal life, but professionally, too.
 
<strong>Michael Hingson ** 43:28
So just sort of out of curiosity, what would you say is the difference between positive adaptability and resilience? Because resilience is, of course, something that many of us experience were resilient, because we, we overcome adversity and so on. But what's the difference between positive adaptability and resilience? Absolutely.
 
</strong>Kiefer Jone ** 43:48
And that was something you know, I had sat and dwell on for a while. And you know, we, when we think about resilience, we think about typically elasticity, we think about the ability of someone to snap or bounce back from something, maybe it's from adversity, maybe it's just a large challenge, about resiliency, in my opinion, it doesn't really imply that, you know, a positive choice was really made, or maybe a bad pattern. And so, you know, the simplest example I can think of is, you know, somebody walks through the door, and maybe they get punched in the face, right? And they get sick, I'm going to be resilient about this. I'm going to do the same thing tomorrow and do it again and again, and you can take a lot of punches, right, but doesn't necessarily mean we solved a problem. But we can take that and expand that. As far as you know, someone might say, Well, my country has showed true resilience regarding this war. And maybe they had but maybe no one had ever questioned if if was that war being fought for the right reasons. You know, were we incredibly resilient, but did we was it for the right purpose? And so, for me resiliency defined And someone's ability or you know, an entity's ability to bounce back. But positive adaptability can provide us with really positive posturing for how we land advantageous lead.
 
<strong>Michael Hingson ** 45:14
Okay, go into that a little bit more, if you would.
 
</strong>Kiefer Jone ** 45:18
Sure. Yeah. I mean, I think that just talking about essentially positive adaptability is the heading. It is, you know, it's not only saying, Hey, I'm choosing to look at this positively and be resilient about it. But this is a heading for where I need to go. This is the direction for where I want to take this. And I think that that stems back into kind of what what positive adaptability means to me. And it's just so much more than just optimism. Yeah.
 
<strong>Michael Hingson ** 45:50
Well, it clearly is, because it's not enough to be optimistic, but it's taking that and deciding on a direction deciding on a choice. And then following through with that, until either you find that you made a great choice. Or you find that, well, maybe that wasn't such a good choice. And what we need to do is alter course a little bit, which gets back to the adaptability part of it.
 
</strong>Kiefer Jone ** 46:22
Exactly. And that's, and that's, you know, when I when I think about it, and how I would describe it to others. And you know, just now that we're talking about that, and kind of centered around optimism, as you know, so if, for example, we take these three pillars of positive adaptability, gratitude, intention, and action, and we think about it from the point of optimism, gratitude, and looking at the old optimistic phrase of the glass is half full. Right. So when I think about gratitude, first we say, well, I'm grateful for water. Okay, excellent. We are grateful for water. But then when we think about intention, okay, well, why are we grateful for this water? What is our intention? Is it to have more water? So then my question might be, how do we find a stream? Is the question is my intention to make it look like we have more water than maybe my intention, then is to find a smaller cup, right? Or is my intention to share the water? So then how can I get multiple cups so that we're all sharing this, and then action is carrying out that action? So it's, it's optimism, it's resilience plus?
 
<strong>Michael Hingson ** 47:36
Makes perfect sense. And the the whole idea, again, is to really learn more about yourself. And I talk a lot about introspection, spending time at the end of the day, what worked, what didn't work. And even when and something worked, can I make it better, but really looking at yourself in a in a positive light, and recognizing that there really isn't such a thing as failure? It's another opportunity. And the failure is, well, this didn't work the way I expected it to work. That's not mean it was a failure. That doesn't mean I should be defeated. It means All right, what's next sports fans? And how do we move forward from here? Hmm, sir. And I think that that's what what most people really miss in the whole process is taking the time to analyze and look at yourself and you, you're your best teacher, nobody else can teach you like you can teach you. And so we should look at what goes on around us and what we do. And look at it in the light of how can I make it better?
 
</strong>Kiefer Jone ** 48:49
Yeah, yeah. And I think that, you know, it comes down to just folks in their, their practical strategies and sort of exercises that I guess they can develop to sustain that kind of, of, you know, mindset.
 
49:04
Yeah.
 
<strong>Michael Hingson ** 49:07
So have you read any books or encountered other kinds of things that have really helped you move forward on this whole concept of positive adaptability? Ah,
 
</strong>Kiefer Jone ** 49:18
yeah, you know, that the first one that comes to mind, of course, is my wife, my better half, right? So just being so instrumental in our transparent communication, and a partner and a resource and a grounding point for everything that I do. Sometimes I might just come out and blurt out the most ridiculous idea she's ever heard. But she'll say, well keep her that was, you know, that was here, but you know, how do we make it here? Or she might tell and keep it that's crazy. So, you know, she is the wives can do that. And that's fair. They keep us grounded. And so yeah, I couldn't have I couldn't have imagined a better partnership and I love having her in my life to be that person. And I To say that, you know, the, on top of someone to share experiences with and to mentor and do these things I have had a significant, you know, nudge in my life from an executive at our company, agile defense, and his name is Lonnie Nichols. And he's, you know, despite all of his busyness as an executive to our company, and being a great family, man, he's been, you know, a great guide, he's nudged me to be better. He's he actually challenged me to get on this with you today, Michael, because at first I said, the same thing I think a lot of your folks do is, I don't have a story to tell. He said, Keep Ramona, I think it's even more important that you do this, right. And so he, he challenged me to do this. And he's been, you know, challenging me to just be better in every way that I can. And he also eats, breathes and sleeps, you know, this mantra of listen first. And I love that, and I've applied that in my life. And he's, you know, he's turned me on to a number of books that I've read. And, you know, outside of that some resources that I've I've implemented that, you know, helped me more with positive adaptability, I have this great gift, my wife bought me called The Five Minute Journal. And you know, every single page, it essentially has an incredible quote at the top, it's small, it's short, it asks you to list three things you're grateful for. And three things that would make today great, a daily affirmation, you know, then you get, at the end of the day, at night, when you do your retrospective, you look through and you list three highlights of your day. And then what you learned. And so that's been an incredibly wonderful, you know, thing to have in my life and implement. And it always allows me, as you said, Michael, to go back and reflect and see if I could have made something a little bit better. And I love that.
 
<strong>Michael Hingson ** 51:43
And even if you can't, you may tomorrow. Exactly,
 
</strong>Kiefer Jone ** 51:47
yeah, you write about it the next day. But you know, outside of that I got, you know, Ted lasso. For it being a fictional television show, I couldn't imagine a more positively adaptable character out there that I've I still, every time I watch the show, it's only three seasons long, I continue to learn something new that I can apply to my life to others, the lives of others. And that's been a really great show. And then there's a book out there called Positive Intelligence. That's a book that helps us identify, you know, our sabotage our saboteur thoughts, and our saboteur emotions, and how to live our lives and mitigate some of those things. Well,
 
<strong>Michael Hingson ** 52:28
one thing that I think is coming out of this is I would love to have your friend from national defense to come on the podcast as well, how do we get him on?
 
</strong>Kiefer Jone ** 52:35
Oh, man, I think he, I think he'd be happy to do it. And he's got, you know, he's got an incredible story as well. And he shared, he shared some of that with me. So I'll definitely, you know, reach out to him and see if I can, you know, hey, you challenge me and challenge you, and
 
<strong>Michael Hingson ** 52:50
give you my email address. And let's touch base, I would love to we're always looking for more guests on unstoppable mindset. And, you know, as I said, everyone has a story to tell them, It's neat when people really understand that they have a story to tell and want to tell the story. And, you know, I'm thinking, and I know, I'm doing this during the podcast, but you might think about doing a digital story about positive adaptability, and copyright it and that also starts to get the message out, maybe you do a few of those, and that becomes part of the book. Yeah, yeah,
 
</strong>Kiefer Jone ** 53:23
exactly. And that's, you know, that's this is really, Michael, this is kind of phase one for for future implementations and things like that. And it's, it's establishing that as your personal brand, you know, I'm sure that you'd be a great resource and have a lot of advice for, hey, this is this is how you you do this is how you bring your message forward, because you've got such a great one that you're sharing with the world, love
 
<strong>Michael Hingson ** 53:45
to help in any way that we can. So can you suggest some exercises and some different things that people can do to kind of help create for themselves this whole idea of a positive adaptability mindset? Ah,
 
</strong>Kiefer Jone ** 54:01
yeah, yeah, absolutely. I, you know, we touched on some of this a little bit earlier. And I think that some of the stuff that you said is, it's amazing how, you know, somebody who's been through it, and who has it, you get it already. And you've already said some of the things but there are four things that I think about, you know, and it's, the first one is practicing honesty. And as we talked about earlier, and you'd said, Michael, that the hardest part of honesty is with ourselves. It's that introspection, you know, and it's, I know that that can be challenging for a lot of people. And the first thing I've had folks throw at me is how can I be honest, you know, with about this or about this, and it's, if you need some help, there are resources out there to get it but we do we have to practice honesty in the first time that we do. It's got to be with ourselves. And as you said, you know, ourselves are our best teacher. So number one, practice honesty. Number two, listen, to understand, not respond, listening to understand and that's so challenging and such a big deal in every aspect of life. The third I would say is, as we've talked about a little bit is, reflect and be grateful, you know that you know what best, you know, there's an expression out there, this, you know, you know what the best day of the year is? The best day of the year is today. Yeah, and that's true every single day, you know, we can either make today our masterpiece or our calamity, and everything is a result of the choices that we get to make. So reflecting and be grateful is the third. And finally, the fourth one, that's, you know, I think we miss a lot is that we need to think more about we, and less about me. Yeah, and I like to call this the main character syndrome, society and, and different things, you know, we think that we're the only the only person in the story a lot of folks and you know, even or if it's just, you know, me and my wife, it's my family. It's my, my, my versus our, our, our we, we we and when I think about some great stories out there any great story, right? The first one that comes to my mind is I love the fiction so much, but Harry Potter right? name implies that it's a main character, right? Harry Potter is the main character. But when we think about that, you know, without her without, or I'm sorry, in Harry Potter, without Dumbledore without the you know, friendship of Ron and Hermione Heck, even without his opposition of Voldemort, right? There are so many characters in the story. And that turns out when we really think about it, Harry Potter was not a main character at all. He's, you know, he's a character among so many. And we were just lucky enough to learn about just one of them. Right? Imagine hearing all of the stories about the rest of those people in those books. Well,
 
<strong>Michael Hingson ** 56:43
um, all of the books are Harry Potter. And, and I think that's really important because we are telling it from his standpoint. So he's, he's, in a sense, a main character from the standpoint of we're we're hearing his story, but it really is about everyone. It's an incredible world. Now, there's a new series, by the way, the James Potter series, and there are at least five books in that series. So it's about Harry son, at Hogwarts. And there's some really great twists in those. So if you haven't read those, those are, those are another series to look at.
 
57:21
Oh, I had no idea. Well, I don't want
 
</strong>Michael Hingson ** 57:24
to give anything away. Except, you know, let's just say McGonigal doesn't want to and isn't going to be the school mistress at Hogwarts forever. But you'll never guess who becomes the new schoolmaster at the end of the first book, or the beginning of the second book, and I'm not going to give it away. I will never guess it. It is nobody that you can think of I will tell you that right now. All
 
<strong>Kiefer Jone ** 57:55
right, I want to put I want to think about and I'll send you an email, you know, for our guests.
 
58:01
Thanks, thank you. But
 
</strong>Michael Hingson ** 58:04
it's a good series. But but the point really is, is that this world is composed of all of us. And we're all part of the same world under the same God. And we've got to start recognizing that it isn't just us ourselves. I always believe in doing things as a team, when I wrote thunder dog, my story of the World Trade Center and working with a guide dog, I had the great honor to work with someone else. And it was a team effort. We both worked, we both wrote, We collaborated, we both edited. And then when I did running with Roselle, which was really for kids, although more adults by it than children, because it's not a picture book. But again, we I collaborated and we're just getting ready to do a new book that the book has written, it's now in the hands of the publisher. And the publisher has actually already put out a pre order link to I guess, gauge interest. But that book is entitled live like a guide dog, stories of a blind man, his dog and his dogs about adversity. Moving forward in faith, and well, I keep blanking out on the whole sub, the whole sub title of the book, but it's adversity, overcoming challenges and moving forward in the faith. And it's it's fun. And it's about learning to control fear, learning that in reality, we all can control the things that happened to us, at least how we react to it. We don't need to be blinded by fear. And so the book is really about that because I talked for 22 years as a speaker about not being afraid going out to the World Trade Center on September 11. But when I Haven't done is taught other people that you can do the same thing. And so it's a lot of fun to do.
 
1:00:05
Oh, powerful, but
 
<strong>Michael Hingson ** 1:00:09
it is about us not Lee. And the writing is better because it's us. And everything we do is better because it's us. There's no I in team and there's a reason for that. Sorry,
 
</strong>Kiefer Jone ** 1:00:22
I couldn't agree more. Yeah, we, you know, it takes a village, we none of us get anywhere we are by ourselves.
 
<strong>Michael Hingson ** 1:00:28
Right? So for you, besides writing the book, what's next in the world to do?
 
</strong>Kiefer Jone ** 1:00:35
Next in the world, and I think this is one of those catalysts for me, Mike? Well, this is one of those things that challenged me to say, hey, and I had to start thinking about it, you know, what do I have the ability? What do I have the ability to do right now? Where can I make an impact? And right now the answer, you know, for me, it's the Internet work, and home, right? Home is the easy one. So I listen, I reflect you know, I, if you're kind to everyone, no harm is going to come from that, you know, live your personal life that way. And that's what I'm going to do to make an impact there. The Internet, this one, you know, opportunities like this, Michael, getting on here with with a great person like yourself, and being able to express and tell someone my story, and growing my personal brand. And this is something that my wife, you know, I happen to be married to someone who specializes in this field. So I'm sure that she's going to help me put my personal brand together and grow the audience through the creation of content and media channels and things like that. And then, utilizing people centric principles around business agility, this is how you know I can, I can spread this stuff throughout work, you know, the business agility, and everything, at its core is all people centric. And again, it's all shaped around how are we bettering communication, psychological safety, trust, a lot of these things we're talking about already that I'm so passionate about. There are now frameworks that I can I can use that are educational frameworks and say, Hey, this works. This is how I can make people's lives that their jobs better and make teams better, which is really pretty wonderful. And so I can utilize that. And the case studies that I've written to share my knowledge and my thoughts at conferences with other agile practitioners. And you know, I'm doing a little bit of that this week, just being online with a bunch of other peers for the Advanced Certified Scrum Master, and continuing my education in that regard. And then, as you had said, by 2025, I, I hope, and I plan to publish a book by the name of positive adaptability. And so that's, that's, you know, if it isn't taken yet, I gotta get out there and copyright it, as you said, Cool.
 
<strong>Michael Hingson ** 1:02:45
It is clearly really exciting to see all the things that you're looking to do. And I'm really excited to buy it. And I'm excited about what you're looking to do. And I think, you know, there's a lot that you'll accomplish as you continue to move forward. And I'm looking forward to hearing more about what you do. So you got to keep us posted. If people want to reach out to you and make contact, maybe have their digital story told and so on. How do they do that?
 
</strong>Kiefer Jone ** 1:03:18
Absolutely. So our email address is high at Tiki design production, or I'm sorry, it's Hello at Tiki design. <a href="http://productions.com" rel="nofollow">productions.com</a>
 
<strong>Kiefer Jone ** 1:03:26
and Tiki is T i k i. Yes, sir. So hello
 
1:03:26
at Tiki design <a href="http://productions.com" rel="nofollow">productions.com</a>. And that's yeah, we're you know, we'd love to bring people on and tell your digital story. Cool, you can find us also, you know, on all of the social media stuff, either under Tiki design, which is our company, or Tiki tube, which is you know, the the viral social media accounts that my wife manages, and you know, she's gotten a lot of following there.
 
</strong>Michael Hingson ** 1:03:57
Well, I, I hope great success comes your way with all of it and that you get a lot of visibility. I hope people liked what they heard today. And we'll reach out. And I want to thank you for being here. And I want to thank you for listening. All of you are really so well appreciated. We value your input and in your, your comments on the podcast, please keep them coming. And, and reach out to Kiefer and touch base with him. Again, I'd love to hear from you. You're welcome to email me at Michaelhi M i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson m i c h a el h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We appreciate that and value it greatly. And we value your comments when you do those ratings as well. So please do that. So we we really love getting the chance to talk to so many people I'd really love having had the chance to talk today Keifer with you. And I want to just thank you one more time for being here with us and giving us so many great insights and ideas. Thank
 
**Kiefer Jone ** 1:05:10
you so much, Mike. I'm grateful for you and your time today. Thank you. I couldn't couldn't be happier. This is the first nudge of many under the future. So thank you.
 
1:05:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Positive Creative Communicator with Kiefer Jones</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a89c9273-bf62-4d60-b9ff-550e6f0fd3c7.mp3?source=rss&amp;ext=asset.mp3" length="97131904" type="audio/mpeg" />
<itunes:episode>246</itunes:episode>
</item>
<item><title>Episode 245 – Unstoppable Success Mindset Expert with Michele Gennoe</title>
<guid isPermaLink="false">https://pinecast.com/guid/7f000887-0200-4b88-a09e-d602dac80caf</guid>
<pubDate>Tue, 02 Jul 2024 11:00:44 -0000</pubDate>

<itunes:duration>01:06:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/124cdca0-e416-43a6-97eb-a1e6ed14525d/UM245-Michele_Gennoe-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Michele Gennoe grew up in Australia obtaining a degree in Marketing and then later an advanced degree. What makes her a bit unique is that after college she took positions with companies that allowed her to travel throughout the world where she had the opportunity to observe people and begin working to help them change their mindset about business and success.</p>
<p>For the past roughly twelve years Michele has operated her own business coaching and teaching executives and others all over the world to change their perceptions of success, happiness and life in general. As she told me during our conversation the most important characteristic someone should find and discover if they really wish to be successful is kindness. How true. Six years ago Michele published her book “Mindful Leadership” which is available on Amazon for all to purchase and read.</p>
<p>I really appreciated Michele’s insights including her idea that no matter what, people could take some time during their day to reflect and strategize for the day. Michele’s idea is that if at no other time, take time to think while taking a shower. What do you do in the shower anyway? It is for most people dead time that can be put to productive use.</p>
<p>I hope you enjoy Michele’s ideas and thoughts. I think you will find what she has to say to be interesting and useful.</p>
<p><strong>About the Guest:</strong></p>
<p>Michele Gennoe is widely considered one of the world’s foremost experts on “success mindset,” which is the art and science of transforming your mindset for success. She is the award-winning author of the book ‘Mindful Leadership’ which Andrew Griffiths described as, “This is a book for every leader on the planet”, and is widely quoted for her simple steps to success.</p>
<p>She has also been featured in tv, radio and podcasts such as Business Chat Podcast, Channel 31, SME TV, Ticker TV and many more.  As host of ‘Mindset Michele TV’ she interviews experts on a wide range of topics to share this wisdom with wider audiences of how to build the habits for a successful mindset. Through her individual and organisational work as an executive transformation specialist, Michele has successfully led and coached over 30 organisations and 5,000 clients across the globe.  In London, Chile, Los Angeles and India plus others across diverse industries including banking, charity, aged care, education, transport, finance and many more.
Michele has invested the last 20 years into studying transformational principles across personal and professional development to bring together a synthesis of leading approaches into her own methodologies and approaches with clients. Michele helps high performing professionals overcome stress, overwhelm and procrastination so you can live the life you love while making a difference.  Through her books, live events and signature programs like “Mindset Makeover- redesign your mind for success!” she has empowered millions of people achieve new heights of spiritual aliveness, wealth and authentic success.</p>
<p>Here’s what others are saying about Michele’s work:
Michele Gennoe is a truly talented coach. Her sessions focus on building your new normal and reflecting on small changes to create a habit of positivity and gratitude. Michele has helped me learn to appreciate my successes.
<em>Claire Lerm, Digital Transformation Journey Lead, Head of Delivery</em>
What is my legacy? Do we ever truly regard this question with depth and reverence? Michele has a robust program that suits anyone who needs to remember that our true wellness is sometimes just hidden in our busy mind. She creates a space within us, to find ourselves again and empowers us to be more successful and thrive.
<em>Sia Kapeleris, Community Volunteer</em>
Michele is a highly innovative leader who shows you how to reach outcomes. She has enormous insights that are expressed through her communications, actions and the amount of support she provides for her clients to be successful.
<em>Marianne Kadunc, Founder &amp; Director Mobile Marketing</em></p>
<p><strong>Ways to connect with Michele:</strong>
<a href="https://michelegennoe.com/" rel="nofollow">https://michelegennoe.com/</a>
<a href="https://www.linkedin.com/in/michelegennoe/" rel="nofollow">https://www.linkedin.com/in/michelegennoe/</a>
<a href="https://www.facebook.com/michele.gennoe/" rel="nofollow">https://www.facebook.com/michele.gennoe/</a>
<a href="https://youtube.com/playlist?list=PLMDtH5Tvzrhlsu-Zgd84si2J6f5Q9ocNF&amp;si=HrJM0vY3I8osE-N5" rel="nofollow">https://youtube.com/playlist?list=PLMDtH5Tvzrhlsu-Zgd84si2J6f5Q9ocNF&amp;amp;si=HrJM0vY3I8osE-N5</a>
<a href="https://twitter.com/mgennoe" rel="nofollow">https://twitter.com/mgennoe</a>
<a href="https://www.instagram.com/mindsetmichele1/?hl=en" rel="nofollow">https://www.instagram.com/mindsetmichele1/?hl=en</a></p>
<p><strong>Mindful Leadership Book Links</strong>
<a href="https://michelegennoe.com/mindful-leadership-book/" rel="nofollow">https://michelegennoe.com/mindful-leadership-book/</a>
<a href="https://www.amazon.com/Mindful-Leadership-Steps-Transforming-Business/dp/0992599814/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;qid=&amp;sr=" rel="nofollow">https://www.amazon.com/Mindful-Leadership-Steps-Transforming-Business/dp/0992599814/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;amp;qid=&amp;amp;sr=</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hi once again, and welcome to unstoppable mindset. Thanks for joining us. I am your host, Michael hingson. Well, you can call me Mike as well, it's okay. But I really appreciate you being here to listen to our podcast today. Today, we have a guest, Michele Gennoe. And Michele is a mindset success expert. And she's written a book, which I think is really pretty cool. She wrote a book called mindful leadership. And I'm sure she's going to tell us about that as we go forward. And I think there's going to be a lot to learn about this. She has been an international expert and traveler and speaker on the successful mindset, which is cool. I am absolutely a fan of the concept of a successful mindset anyways, so let's get to it. Michele, thank you for being here with us. And thank you for for coming out on Unstoppable mindset. Thank
 
<strong>Michele Gennoe ** 02:22
you, Michael. It's such an honor and a privilege to be here today with your show and to be speaking to our viewers and listeners and and sharing some of my insights.
 
</strong>Michael Hingson ** 02:32
And Michele is down in Australia. So we didn't get her up too early this morning. But still. It's it's it's early enough. But But no, thank
 
<strong>Michele Gennoe ** 02:43
you, Michael. I'm glad it wasn't quite in the middle of the night.
 
</strong>Michael Hingson ** 02:47
Well, we do try to make it as convenient as we can. And as I tell everyone who's going to come on the podcast. It's all about you scheduling this for when it's convenient for you. So it works out pretty well. Well, would you start by telling us kind of about the the Earlier Michele growing up and some of that kind of stuff and sort of bring us up to date that way.
 
<strong>Michele Gennoe ** 03:09
Well, thank you, Michael. I know Americans love a great migrant story. So mine is also a migrant story. Even though I sound Australian and I grew up here. My family migrated to Australia when I was very young. So I was very lucky in many different ways, I believe, because I've lived many elements of that migrant dream that families do for their children. I was the first in my family that we know of to go to university. We grew up in a pretty idyllic area. So it was kind of grow growing as a town and as an area as a child. But we still had a lot of bush around us. So we were able to go running out there in that bush. My early years were in a small place called Armidale in Western Australia, but I very soon grew up and had a bigger sense of what I wanted to do and where I wanted to go. So I moved to different cities, biggest cities in Australia and I've actually then lived and worked overseas for a number of years in London and South America and got to visit many many different beautiful places there in the US and loved Li and laughed in your walk can even loved you Orleans. And so those travels helped to expand what was part of my passion about understanding people and what motivates them, but also one of my other passions around technology and what was in those days, the synchronicities if you like between, we could talk to each other and like they're all across the world. But did we really understand each other because we had different cultures, different backgrounds and even sometimes different language. All of those different travels and experiences pretty much led to me starting my own business on purpose transformation. Sure, and then the book and then, you know, setting up the TV show and other things that we're doing today, around that mindset and success mindset coaching.
 
</strong>Michael Hingson ** 05:08
Well, so, where did you go to university, I went to
 
<strong>Michele Gennoe ** 05:13
university at a place called Curtin University in Western Australia, I was very lucky again, that I lived on the student campus or college Catholic, they call them colleges, they don't know where the students live on campus, in the States. So I lived on campus. And it gave me an absolutely fabulous experience of the university. And also made it much easier to get to classes when I was running late in the morning.
 
</strong>Michael Hingson ** 05:44
I know the feeling I lived on campus, all the time I was at college for the first three years, I lived in one of the dormitories. And then because I had enough books in braille, that it took up a lot of space, they let me move into one of the on campus apartments for graduate students. So for my senior year, and then my graduate years, I lived in a two bedroom apartment, so shared the apartment with a couple of other people. But I still had enough room for Braille books, and it worked out pretty well.
 
<strong>Michele Gennoe ** 06:18
Sounds fabulous.
 
</strong>Michael Hingson ** 06:19
And I wouldn't trade living on campus for anything. And I appreciate that not everyone can necessarily do that. But there's value in being able to do it if you can, or at least participate in as many activities even if you don't live on campus. Participating in college life is really very important to do I think
 
<strong>Michele Gennoe ** 06:40
it is I remember I, in my first few months went and did a music appreciation class with just as something unusual to do and coming from, you know, that small town and the quite limited environment that I'd grown up in suddenly experiencing mods and rockers and this and that, that was quite an eye opener. And one of the beauties of that experience of experiencing and seeing different people, you didn't necessarily need to agree with them or become what they were or what they followed, that I got to experience all of those different kinds of views on life again. Yeah.
 
</strong>Michael Hingson ** 07:20
Which is really what it's about. It's about learning about different things that may be not typical for you. But that's okay.
 
<strong>Michele Gennoe ** 07:29
Yeah, you know, everything from and this is might be a little bit controversial. But yes, there were communist kind of groups on the campus at the time. So I got to go and experience what that was at one extreme. And at the extreme, I went to the business students who are as a part of their events and was able to become involved in that group.
 
</strong>Michael Hingson ** 07:51
What was it like going to some of those events, the communist groups and so on? What, what did they do? Or how was that different?
 
<strong>Michele Gennoe ** 08:01
What was really interesting for me was they just had a different narrative. I mean, now the world's a bit more complex. So people understand that people may have a different narrative. But like I said, you know, I've only ever heard one view on the Vietnam War, one view on this one view on that. So I didn't believe or disbelieve what they were saying, I just understood that those people had a different view on life. And probably the main thing I connected with was their view at that time, around women equality. And I think the only thing I really got involved with out of that whole group was the, what they called the Reclaim midnight marches, where we will march and you're going to notice days to make it safer for women to go out at night. So it's interesting to reflect now, because people wouldn't necessarily even think of, you know, you need to march to be able to feel safe at night. But in those days, I think people were a little bit more active about their beliefs than perhaps today.
 
</strong>Michael Hingson ** 09:02
Well, now today, of course, we at least hear and I suspect in other parts of the world as well, we tend to not even really want to converse or talk about things and be as open to learning as we used to it's, well, I know my way and I know what's right, and you don't, which is really unfortunate. We've lost the art of conversation, it seems to me to a large degree. Yeah,
 
<strong>Michele Gennoe ** 09:29
I think, you know, I, one of the business students events, they actually had a sexist Bumble competition, which again, you know, at its time, and in its place was fairly innocent. But I still thought it was inappropriate, you know, fast forward a couple of years and of course, it's not appropriate. But at the time when I was kind of making that statement that I understood, they didn't realize that it wasn't appropriate etc. The men and women are I actually thought it reflected badly as a business student and on the association, but again, it was that for me, what I was excited about was that lens just like the business students didn't see that there was anything necessarily right or wrong. The the communist people that were really excited about that area didn't necessarily see anything right or wrong. And I was able to an ability that was I was able to go into these different worlds and make people with different views. And to keep expanding my view, I think, all of us when we're doing that stuff, we're kind of looking well, what am I Blois? What are my values? And what do I really think is going on here? And, and you're right, I think that that critical thought is something that perhaps we're not maybe able to share as much nowadays, because it can be a little bit more black and white, you're either in one area, the other. But yeah, I think it was very, it was a great time, because it was very formative for me to then understand. People have different ways of looking at things and different mindsets, then success can mean one thing for one person and something to somebody else. And nobody's right or wrong, it is just the views.
 
</strong>Michael Hingson ** 11:15
That's the operative part about it. Nobody is necessarily right or wrong. And we should be open to accepting. Other people may have views that differ from our own. Yeah,
 
<strong>Michele Gennoe ** 11:27
and you know, the trans discussion, you know, him her writing, all of these kinds of modern day discussions, if you like, are an evolution of understanding that people have a different view. And they come from a different kind of background. And then working out your values, I believe it's working out your values, and what's important to you, and whether you believe what they believe or not, but respecting that they do have a different lens to things to you. Yeah.
 
</strong>Michael Hingson ** 11:59
Well, so what did you get your degree in?
 
<strong>Michele Gennoe ** 12:03
So my degree was actually in marketing of all sales, because I've never actually been gone and worked in marketing. What funny, but I've met so many LinkedIn coaches that did degrees in biology or whatever now that I think the thing about marketing that I probably took away the most was how much psychology had to do with influencing people to buy and what they brought and how they brought it. So I think, understanding that perhaps, again, those influences, and how marketing and advertising, the whole aim was to tap into people's influences, and then have them buy those services and products.
 
</strong>Michael Hingson ** 12:51
Yeah, which is what marketing is really all about.
 
<strong>Michele Gennoe ** 12:56
It is it is it's convincing, you need something even if you don't necessarily need it. Selling ice to the Eskimos, as they always say,
 
</strong>Michael Hingson ** 13:10
Well, you know, they need them. You kind of have refrigerators? Everybody knows, everybody knows that.
 
<strong>Michele Gennoe ** 13:18
Well, and nowadays, it could be you know, Fer nice as opposed to normal life.
 
</strong>Michael Hingson ** 13:24
Well, did you get advanced degrees? Or did you stop at bachelors or what?
 
<strong>Michele Gennoe ** 13:30
No, I did. I wasn't quite as exciting because I was working. And so when you're working and studying, it's a little bit harder as people know, I did an advanced degree in International Management. And that in those days about that time, you know, I was looking at this concept of, you know, Isn't that fabulous? That can literally do business anywhere in the world now. But if you send them a fax, or an email, or whatever, will they understand what you're saying? Not just even if they can read and write English, but will they understand the nuances and the context. So I did some postgraduate, and that's what my thesis was about was the rise of globalization and localization. Funnily enough, all of the data and the technology and big companies have still been talking about that phenomenon. That's called different things now, but that same sort of AI and the growth of this and the growth of that, that that same concept, the main, you can use different technology, but people are still essentially people at the end of the day. They want to have children and will have good lives have a good job. So the human drive, if you like, is kind of this constant throughout the changes with technology and the ways that we work. So I did that. It took a couple of years and unfortunately, in my second year, my son ever passed away. So it was a pretty tough year. And I was very lucky. I had so long, great supports around me at the University at Curtin that actually helped me to kind of come back and then get through, essentially a year's worth in the last few, four months of union, so yeah, it was fairly intense. But I was very grateful and very lucky that I then had my postgraduate International Management and got to really understand this, at that time, new area called internationalization and globalization. Yeah,
 
</strong>Michael Hingson ** 15:38
I know how tough it can be. And I lost my father, when well, we had gotten married. So my was 34, had been through college and had had a couple jobs. But we lost him in 1984, and then my mom in 1987. And then it is tough. But even for me tougher than both of those was my wife of 40 years, passed away last year, in November. So we were married for two years. And she passed. As I tell people, the body just doesn't always keep up, she was in a wheelchair her whole life. And her body just finally said, I've had enough. And I tell people, it does just always keep up with the Spirit. And again, it is a challenge. But at the same time, I had enough of a warning, what was happening, to mentally start to prepare, but nothing can totally prepare you for something like that, other than you've got to make the decision to move forward.
 
<strong>Michele Gennoe ** 16:39
Yeah, I am so sorry for your loss, especially your wife of 40 years. I think for me, one of the reasons my father passing was also quite dramatic was I was literally it was like out of the movies. And it felt like and maybe because I was sitting in a meeting at work. I was 27 years old. And somebody literally walked in the room and said you need to go to the hospital now. I went to the hospital when he died the next day. So I was very blissfully when my mum passed a few years ago, that I got to go and be with her and healthcare for for the last six months. So completely contrast. And I was very grateful that she was able to hold on and be with us so that it wasn't quite as quick a shock. Like with my father. Yeah, but I think you know, loved ones when they pass. You kind of you mourn the physical passing, but you know that they're always with you. And they love you wherever they're at a spirit might be.
 
</strong>Michael Hingson ** 17:42
I love to tell people that having been married for two years, I've got 40 years of wonderful marriage memories. And I know whatever is going on, I have to be a good kid or I'm going to hear about it from her. So I I have to behave myself. You do you're watching? Oh, yeah. Yeah. That's okay. Like she she can watch and participate all she wants as far as I'm concerned. But you
 
<strong>Michele Gennoe ** 18:12
know, you carry you carry them in the, you know, the funny ways that you smile, you look at people or you you interact with people, I think, because you especially in marriage, you become one person after 40 years.
 
</strong>Michael Hingson ** 18:25
Yeah, very much so and a lot of ways. Well, what did you do after college? Um,
 
<strong>Michele Gennoe ** 18:32
so, I think after I finished my postgraduate studies, which really, you know, changed changed the course of my life in quite a dramatic way. I'd pretty much been talking about traveling and seeing the world up until that point, but not really had the impetus. And then of course, with my father's passing, I then was thinking about going on seeing the world and then I had some memories that I suppressed up until him passing come back. And when those memories came up, it seemed even more appropriate and a right time to then leave what had been fabulous up until that point, but go and live in a different state called Victoria or Melbourne here in Australia. And at that time, I was able to use my university. I've been teaching and lecturing at Curtin by that point when I was doing postgraduate studies, so I was very lucky. I cut off soft landed into Melbourne and taught and worked at Melbourne University in Queensland and Monash. So I started even though I don't think I'd quite chose and I still started down a bit more of an academic path at that point, and then landed in a company it was called Wallmark back then, which gave me the opportunity to kind of grow, not just my career, but again, my understanding of how international business worked at that point, and how, and wool clothing and Walmart was one of the biggest brands in the world at the time, and how they had actually market. And so I was working in their international textiles area, and able to really see big companies, big budgets and big brands and promotion at work around the world.
 
</strong>Michael Hingson ** 20:33
So when did all of that start? When did you go to work for them? Um,
 
<strong>Michele Gennoe ** 20:37
this was in the late 90s. Okay, so one of the other things, I think that was interesting was that I'd grown up and especially my dad had been like a career railway man and UK where we came from, he worked in the railways and in Perth in Western Australia, who worked on the railways. And so he kind of was example of somebody that you get a job, and you stay in that industry or in that company, for all of your working career. So it was a bit of a shock for me, when I started working. And every single company I was working in was restructuring. And so there was no security and this is going from mid 90s onwards, there was no security, no this no that. So all of the constructs, if you like all the belief systems, the lens, like I was talking about earlier, that my dad had shot kind of showing me this is what it's like when you go into the workforce. But I then got into the workforce, it was nothing like that. And there was disruption after disruption. Now, disruption. And I think in my early days, when I first started working in the universities among in industry, like Wallmark, one of the things that shocked me was that people didn't have guaranteed jobs. And this is now I'm talking about like late 90s. So this, what we might think of as a new phenomenon, post COVID now has actually been around since I started working.
 
</strong>Michael Hingson ** 22:15
You know, several people on our podcast have talked about these very same kinds of things. And I and I always ask, I'm very curious about why did things change? Why did we get to a new environment where people didn't stay in jobs, and things became so much less secure? Do you have any notion about that, I
 
<strong>Michele Gennoe ** 22:38
actually have a few different thoughts on it, I think one of the main one being, that there was that, that sense of loyalty from the company to the employee and the employee to the company, that we don't have that. And again, it's not just a recent thing, where people have realized, Oh, I can't go any further in this company or in this job. So I need to leave to be able to further my career. I think that even back then companies, and especially in my view, working with so many different companies had such poor people and culture or HR experiences, that didn't really understand that there was a lot of lip service given to the importance of the employee, etc. And in marketing, taking it back to my very first, love and passion. What they talk about there is, you know, it takes $3 to get like a new customer, and $1 to keep them so that your investment in like an employee or somebody that's working for you should be that $1 a year. But I think even back then, companies didn't invest enough money. And so they were happier, investing $3 per employee to bring them on and all that recruitment, etc. You fast forward to today, and it's even worse. Yeah,
 
</strong>Michael Hingson ** 24:09
it's not following through. And, and she say investing in the same way. And then they wonder why people leave. It's it is interesting, and it's a mind. Well, a mindset that probably really needs to change, and it would be valuable if it did, but companies a lot of companies do what they do. But speaking of mindsets, how did you get into the whole subject of and become interested in the concept of mindset? Great
 
<strong>Michele Gennoe ** 24:41
question. And I think what how people looked at life and trying to understand life was something that I had, like a natural curiosity from when I was quite young, and it was something that they didn't like when I was traveling or when I was studying or even at unit Let's see, as I described, I was still interested in why things were, the way they were or how people were the way they were. So I, I don't think was until probably about 10 or 15 years after my father passed. And I'd been working through this healing journey, that I really started to get into less than why things had happened when I was a child, and more into that whole compassion about him and my family. And I think it's very normal if you have dramatic and challenging childhoods, to be angry for a period of time. And then as you start to realize that this was just humans doing the best that they could do. And that compassion comes in one start to understand more about their motivations. So I had pretty much for about 1020 years, been spending quite a small fortune traveling around the world and doing a number of different courses, and training on a train, do Martinez jinbao, cine facilitator trades this track that I did a insight forecast, which is a month long leadership course they're in California, in LA. So I had spent and invested quite a small fortune. And then I came back to Australia to Sydney. And it was an interesting, I didn't want to say, midlife crisis, but it was kind of approaching that idea where I've been working in it. And I've been CIO, run my own company, and being CEOs or charity companies, etc. And I also had spent that same 20 years in this healing, Journey training, becoming a coach facilitator. And when I wrote my book on mindful leadership, what I realized was that the the crossover point, was something in this mindfulness space. But me being a very practical kind of person. It wasn't just about meditation, it was about implementing it and how people implemented it, no small things like if you're having a meeting, and it's going on for a period of time, you get everybody to stand up and shift chairs. And by shifting chairs, you rewire the brain, because people are looking at the language differently or talking to each other differently. So all these little tools and tips that I've been picking up along those years, and then decided ik, I wrote the book, mindfulness wasn't quite it. And then it was really in that cocoon period called COVID, where we had an opportunity to spend more time thinking about what were we really doing and why we're here that I realized I was actually here to support makeup, people more about empowering them to build a successful mindset. And as soon as I hit on that, everything put away, click, click, click around the experiences I've had in my own life, the trainings I've done. And what evolved from that was this real clarity for me that, you know, this is what I'm here to do, is to support people to feel empowered, that they too can create a successful mindset.
 
</strong>Michael Hingson ** 28:23
So when did you actually publish the book, mindful leadership?
 
<strong>Michele Gennoe ** 28:28
So I published a book about six years ago now, and we republished it about two years ago. And it's been, you know, what Awards, the time, and it's become such an integral part of the way that we work with people and we help them on their journey. It's, again, being an educator by this stage in my life. The book has award winning and leading business people like Gordon Cairns and heads of different areas here, Australia, might not be as well known overseas, but they have case studies in the book. But it also has these exercises. So people read the book of Egypt, chunk size pieces. This is the topic we're talking about. This is the case study. And then there's the exercises to help people to make sure they've learned the concepts that they've just learned. And so for me, it's a tool that I've used and been incredibly grateful for ever since we arrived at about six years ago. Well, you
 
</strong>Michael Hingson ** 29:32
talk about in the book, the fact that the steps to be successful are not complicated or hard. What are some of the steps that you talk about?
 
<strong>Michele Gennoe ** 29:45
So I haven't had a marketing background again, I describe it in terms of seven pays. But so this purpose, what I'll just talk about is purpose. I know people talk about the concept of why do we do things and purpose, etc, etc. And there's many different ways, you know, from using values to this to that. I now have a TV show and I asked people about what does success mean to them. And when they're answering one of the interesting things that comes up less often than I thought is this whole idea of the while the purpose, because again, in everyday life, you don't think about your purpose, you don't think about your wife, you think about the I've got to get the kids to school, I've got to this good or that. So when you bring it down to purpose and your why, for me, it's a much more practical thing. Yeah. What is it that gets people out of bed in the morning, when it's cold and dark, or when they've got to take care of the kids. And a large part of that a large part of the purpose of a why in that sense, is actually to do with more of your innate, what you feel like, like I was sharing for myself, you were here, and what you're on the planet to do. And I feel like many coaches and facilitators, when they're talking about purpose, it's still like a very big kind of thing. And it was for me for many years, I'm not exempt from this. But I feel like you have to the great philosophers of all use to sit with these kinds of concepts for many, many years. And even in Eastern religions, you would have mystics that would go off and sit in caves for many years or something, because they sat in that world with this concept of why am I here? And what am I doing? And I feel like for me, my book, and the way that it helps people to understand how they are as a mindful leader, helps them to connect in a deeper way. And in a very practical way, with what is their purpose, their the essence of why they feel like being here. And it may be to raise a family, it may be to support some loved ones older or younger. It could be all sorts of different things. But it comes back to who you think on that issue.
 
</strong>Michael Hingson ** 32:18
How do you teach people to become a little bit more introspective and analytical to think about these things? Because most people say I just don't have time to really stop and do that sort of thing.
 
<strong>Michele Gennoe ** 32:33
So it's a great question, because it's funny, I used the example earlier of a bundle of this $3. Because I think it's the same thing with people and what I call mental well being. So I'm not talking about mental health, and that's for professional, other kinds of professions. I'm talking about, well being and mental well being. So do you spend the $1, on your mental well being? Or do you wait until you're a bit wobbly and spin the $3. So we have a program called the mindset and makeover program. And in a similar way to what I was saying before, it's very, very practical. So we cover the three years of resilience, of purpose, and of influence. So these three foundational areas help people influence is the easiest one to talk about. It's very much with, when you're connecting with who you are, why you're here, you then project that in your social media, and you're this and that and your LinkedIn. So that you're presenting a congruent, and the key here is congruent image about who you are to the world. So you're not kind of different people to different things. And unfortunately, most people live like that. They live like, I'm a man over here, and I'm update over there and under this and all that. But they're not congruent, you know, I'm, I'm Michael, I'm Michelle, I'm Tom, I've missed I met the label of who they are, or what they do, more importantly, defined. So that's that's very much about, you know, the influence part. The resilience part is helping people to implement more and more of those or companies as well, because companies, companies to influence implement more and more like I shared about the HR policies, well, you want to spend $1 to keep somebody rather than $3 to lose them. Most people leave because they've got bad managers. So what kind of management leadership training do you have, especially in queue to help managers and then the purpose part I spoke about, we're helping people, you know, really to take the time we don't have obviously the time to go and sit in caves or to spend that kind of time going in depth But what you can. And what we do influence people with is taking time away from devices. I like to describe it as when you were a child, and you were playing out in the backyard or this or that, or whatever, you were in that kind of free flow, and that that time standing still space. So as an adult, what we want to do is recreate those play that that sensation, so that you actually had the opportunity on for your brain to kind of reset, and to allow that creativity become bold. Well,
 
</strong>Michael Hingson ** 35:36
all too often, we just don't take any time during the day to think about what we did what we're doing, where we're not taught to be introspective or analytical. And I think that it's important that we work on doing some of that, so that we can really look at what happened today. And how did that all go? Why did it go the way it did? What do I learn from that? Because ultimately, I have to teach myself, whoever I am, what to do to go forward. And people can advise me all day long, but I still have to be the one to teach myself to do it.
 
<strong>Michele Gennoe ** 36:17
You're so right. And I think one of the key areas within those three sections that we work with people on is this level of self talk. So it's not just throughout the day going, Oh, I could have done that better, or I should have done that better. It's actually throughout the day, picking yourself up when you're doing that. And going well, why did I think that? Why Why was I had in myself? Why did I expect differently, and helping people to be the funniest thing, but after all these years, and all the different things that I've done, the key to everything that I've found is actually kindness. And a lot of what we're doing even that's quite practical tools for the business for the individual. What I've found is that actually, we're teaching people at its essence to be kinder. And it's, it sounds quite terrible, but it's actually so true. Just be kind to do. So be kinder in your companies be kinder, if you're leading people, they are having a tough time, just like do and everybody needs to just be kind. It doesn't get much more complicated than that. It's just about kindness.
 
</strong>Michael Hingson ** 37:34
Yeah, well, and kindness. If you if you become more kind, you also become more conscious of what it means to be more kind and, and you become more conscious of why it's important that we do things in a way that helps us be more kind more gentle, to quote George Bush Senior, but to be more of a person that is focused on improving rather than just criticizing or being negative, or it's got to be my way. That's the only way that works. If that makes sense. And I
 
<strong>Michele Gennoe ** 38:21
use this example. All it does, because I use this example all the time. And it's a little bit of a cliche, but it's about when you're watching a child learn to walk and they follow the stand up, follow the stand up. You wait to see people around that child going stupid child, your terrible child, why don't you know how to walk yet, and you should know it, you've done it once, all of these kinds of negative self talk or negative reflections. So as adults, you know, bringing that same kind of support of, well, you've never done that before. And you do really, really well. In fact, Greg Norman and some of the other great sporting giants that I've studied over the years, one of the interesting things that they talk about, because if they play a game of golf, or whatever it is, and then they replay it, at the end, they actually look at all of the things that they did well first, so that they can replay in their mind so that I can hit that ball and play that basketball shot really well. And then they replay the things that they needed to improve. And so they identify it needed to do this differently. And then what they'll do is they'll actually go through in their mind because again, the mind doesn't matter if it's real. If it's if it's not real in the mind. They'll go through it and they'll actually go okay, I needed to turn a little bit more to get that hook or I need to do this one jump a little bit higher. And they'll do that in their mind and they'll rehearse the thing that they need to improve on. But they won't sit there And this is very human. And it's very sad that we do this, but actually have this negative self talk, I should have done that better, I should have a session about should have whatever. So even if we can, you know, the 1% of our day, catch us off with those kinds of thoughts and improve on them, then we can build, I think of them as like mental wellness muscles, we can build and improve on our mental wellness.
 
</strong>Michael Hingson ** 40:27
Well, it is, it is all about establishing the mindset that you're talking about as well. And it is a muscle it is something that has to be developed, it is something that you have to practice to truly bring about. But when you do it, and you do it well, it makes such a difference in your own life much less than the lives of other people.
 
<strong>Michele Gennoe ** 40:51
It does. And just as a comparison, again, going back to the you know, sitting in a cave and being able to get to this point, I remember I saw an interview with the Dalai Lama one time, where somebody asked him, you know, you've been exiled from your country or this, you know, that all of the terrible, terrible difficult things that have happened to him and to the Tibetan people. And they said, but you're still you know, such a happy, positive person, how do you do it, you know, there's the light of the country of the people, the listener of mine, honestly, mind, and he was saying he had to work at it, he would go and meditate every day. And if those negative kind of thoughts or self talk would come up, he would meditate on it to clear it, so that he could come back into his level of balance, and then being on net balance in the world. So like I said, and as people know, it's not necessarily an easy journey, and it can take some time. You don't necessarily need to go away and meditate for two hours, three hours, whatever it is, but taking that two seconds, 10 seconds, to think and go. What was that thought that I was just doing that was actually beating myself up or beating that other person up? Can I find some kindness? Can I find some compassion? And can me can I in that journey to finding it for myself more, essentially, also bring myself back into a form of balance. So that in that balance state, I can keep focusing on where I want to go with that successful mindset.
 
</strong>Michael Hingson ** 42:38
Yeah, well, and the reality is that we all this, as far as I know, go to sleep at night. And it would be a simple task to take a few minutes. As we're preparing to fall asleep, once we're in bed to think about and meditate on things, it may very well be that you can't necessarily do it at other times during the day, although I think it's like anything else. If it is enough of a priority, you will find the time to do it.
 
<strong>Michele Gennoe ** 43:10
I think so. And I did a course many years ago, and we have to practice something every day. And I thought, Oh, how am I going to make this part of my everyday routine. And ever since then, I have done this practice whilst I'm in the shower. Now, it might seem like a funny thing. But if you think about it, most people we get in the shower, you actually kind of an autopilot. Now, you've washed your hair the same way you wash your body the same way every day. So to actually be programming into your mind and into your brain while you're in the shower. I'm this on that whatever affirmation or whatever positive thought or positive self direction that you want. It can take a little practice, of course at first, but it's actually what I would think of as dead time. Because you do in a sense, mentally go to sleep because it's an automated response. Brush my teeth, Do this, do that. So if you can, because not everybody people when they're going to sleep at night there can be a little bit tired or distracted about something. But if you can think in the morning when you get up in that two seconds, 10 seconds and most people's showers are a bit longer than that. And if you can think in the morning, by okay, yes, I know that I've got to do this, that and whatever was the actual day, but this precious time that I have to myself, without the husband and the kids without the boss without the whatever. This precious time I have to myself. I'm going to say the things to myself. I'm going to be kind I'm going to be compassionate. I've got this I'm going to focus on the positive things today. And I'm going to be okay, whatever the affirmation and the words are for you. That will help you to keep building those muscles and then you know taking it from On outside of the shell, that every time you open a door as you open a door, or this is the opportunities, the new opportunity, this is the opening for new opportunities to come into my life as you open the door. There's lots of little tricks that you can use at work at home, wherever, to actually start to programming, that positive mindset. Yeah.
 
</strong>Michael Hingson ** 45:24
And there's no magical, it has to be done this time, or at this time in this way. So I like to do a lot of meditating, when it's really quiet. And the shower, I can tune out the shower, but it's still not the same as when it's quieter. But that's me. And I think you raised a very good point, there is for whatever length of time you're in the shower, it is time that you are doing something very automatic. So you could let your mind you could teach your mind to look at other things while you're taking the shower. Exactly.
 
<strong>Michele Gennoe ** 46:06
And in the same way as you're opening a door. So these are just different examples, because I know many people talk about before you go to sleep, have a gratitude journal have this habit that. And also human people say that they'd love to do that, but they forget. Yeah. Whereas in the morning, you can be a little bit more like or more focused on what you're going to be doing for the day. And also importantly, focused on how you want to be showing up for you during the day. Because you may be going, having a little bit of a tough time here. And I'm so busy, I've got no time for me, no time for all the things I need to do for me, I'm just there for the family, the job to this side, whether it's opening a door, doing it in the shower, find what works for you, as a simple, everyday prompt, that doesn't need you to do something extra on top of what you're already doing.
 
</strong>Michael Hingson ** 47:07
Yeah, the reality is, if we really could analyze everything about our day, we could find time to do this. But it's a matter again, of making it a priority to do that. And
 
<strong>Michele Gennoe ** 47:20
that's the key word the priority. And that's why I like to use that mark an example of you know, one dollars versus $3. Yeah, and people, you know, as you get older, you start to realize, well, actually, yeah, that $1 is me doing a bit more exercise a bit more this a bit more of that. And so you make more of an effort. But yeah, especially for younger viewers or longer younger listeners, recognize and discerning start those positive behaviors and look at the positive building positive mindset. You build those habits into your everyday life?
 
</strong>Michael Hingson ** 47:58
Well, when did you start your own business and go strictly on your own?
 
<strong>Michele Gennoe ** 48:04
So I've been doing on purpose transformation now for 12 years, I can't believe how quickly time flies. It's pretty amazing. And I was thinking about it when I was reflecting for the show. And you know, the journey that we it's kind of been on everything from the first business card, I think we're actually getting a website now. So it's been quite a journey over that time.
 
</strong>Michael Hingson ** 48:35
Well, and and it's keeping you busy, and you've dealt with people all over the world, you had the experience to do that. And you've been able to consult for with people throughout the world and helping people learn this whole concept of successful mindset. And you also started a TV show, as I understand it.
 
<strong>Michele Gennoe ** 48:59
Yes, yes. One of the interesting things to come out of COVID. So as the world as we all were shutting down and, and learning to live differently, much more in this online world, like here through this medium. One of the things that I was doing was running a lot of workshops to help friends and creating materials all the time to help with different tools to later I wasn't even successful that it was about getting out of the fear mindset that people out of fear that what was happening and into more of a stabilized. I'm gonna get through this mindset. And so we out of that came the mindset Michelle show, and it's been such a joy, interviewing people and technology now. Wow, what an opportunity, interviewing people from all over the world, spreading this vision of a saber show as a like a lighthouse in amongst social media. And there's so much negativity in the world and so much negativity being shared across the world, that the show is like this lighthouse of positivity and positive information. And everyday people and not so everyday people come on show share, about how they have created their successful mindset. And like we've talked about today, they share the tools and tips and suggestions, everything from sleeping better through to laughter, we've been very, very lucky. And I've been very surprised with sometimes the, like, I had a paraglider that came on the show and had her three step process for reading successful mindset. And so I've been blown away at the incredible people coming on the show, sharing their gifts, sharing experiences, and being part of this lighthouse of positivity, sharing how anybody I believe in the world can create and be empowered and create that positive mindset for themselves. What
 
</strong>Michael Hingson ** 51:13
are some of the common themes that you hear from people who come on the show?
 
<strong>Michele Gennoe ** 51:17
So interestingly, I never really heard, and I thought I'd like heard people talk about money, and then give a caveat, and then come back to money. But I guess one of the things that has been really interesting is people coming on the show. And the thing is, Pete main thing has been about that, again, in a strange way being about empowerment. So it's about having that freedom to choose when they're working on how they're working. So whether it's a CEO of a company, or a small business owner, the things that they keep talking about, and I think it's one of those things that's going to come up more as a societal trend. Is this focus on time? How much of my time can I control, and can I choose to do things in. So people are not necessarily saying that they don't want to go to work, or they don't want to work for this person or that person. But even the working from home phenomenon that has come through now, people that I interview, that are working on companies or running companies, that the theme keeps coming back the underlying parts that freedom around choosing how and what I do with my time, and when I do it. And I think that the second biggest thing is still about joy. So once people have talked about the freedom around choosing what they can do with their time, it's also about what brings them joy. And for some of the luckier people that I've had on the show, they obviously only now doing things that bring them joy in working with clients and working in organizations that bring them joy. But for most people, it's that journey towards that kind of utopian lifestyle that they're on. And for them, it's more about that transition, you know, whether it's children on work, or husband and wife are called family, aging parents and work juggling all of those different areas of life. And they talk about freedom, and then the joy that it brings to them. And so much less like you might have thought of around the money and kind of element. It's much more about, again, like I said at the beginning of the show, around those human drivers that seemed to be a constant no matter where we are in history and society.
 
</strong>Michael Hingson ** 53:47
So what do you get out of doing the show? Why do you do it?
 
<strong>Michele Gennoe ** 53:49
One of the things I love so much about doing the show is that I think I'm a little bit of a storyteller. I'm a storyteller. And so when I'm hearing other people tell me their stories, like we started when I was talking about the different lenses and my curiosity, when I'm hearing people talking, and I hear the story, and I really get the journal. And there was another gentleman that came on that was a finance coach. And I thought I can get to hear about finance and some coaching etc. And he started talking about his children, and he had come close to having mental breakdowns etc. And he was sharing that his children in the show and their habits etc. The creating a successful mindset and he had observed and worked with them. And this fabric of him as a human being him being brave and sharing his story and coming on the show. This for me is you know, if my reason for being here is to help too. empower people to create that successful mindset, when I'm hearing how people have gone and done that on their own journey, because you don't always need a coach, but at different times, you may need a coach. But these people that are coming on the show that they're talking about their gyms in such a beautiful way, in sharing about how they have created their successful mindset.
 
</strong>Michael Hingson ** 55:23
So for you, who are some of the people that you look up to that you regard is really successful? Or you'd like their mindset in the way they are?
 
<strong>Michele Gennoe ** 55:33
I think that there's a few there like the Dalai Lama example I shared, I think there's a few people. And what I would say is what I think that they are as a shining example of being themselves being purveying warts and all. An older example might be somebody like belly cuddly, who was really good example of someone that's found his niche as a comedian, and has understood that he's got many a demon and lives with those demons. And it's an integrated part of the budget as Billy, come on, all the way through to modern times when you look at someone like Ed Sheeran, I mean, can you even begin to imagine what it would be like to stand at Wembley Stadium with just you and look at her, honestly, that that takes, it's not just the musical talent, the mental talent to go from as a kid standing in your lounge room playing the guitar through friends and families, who as a younger man, standing at Wembley, with just no orchestra nervous now that all of those different things that he did when I stood on up mentally, and I think these, for me are examples of where people are living true to who they are true to their nature, embracing the God given talents, and they are incredibly talented people, but they also work very, very hard. It's not like they got the talent and then didn't have to do anything, they work very hard. But they also have that roundness, that wholeness of the life of sharing who they are, as well. So they don't pretend that they are the best, this best, that best whatever, and that they don't have the same foibles. Everybody else. So these two great male examples, I think, and the female side, you know, there's a number Angular Merkel is probably a big girl crush on Angular Merkel, for exactly the same kinds of reasons her and her husband lived in a tiny flat in Berlin the whole time, she was chancellor of Germany. Now, she could have changed. She was a science teacher, and she could have changed and moved to a bigger house and the diversity that she was actually perfectly happy to England were living where she was living. And being with her husband, she didn't need it, all the scandals and all the other bits and pieces. So I think you can see a theme here where the people that I admire are the ones comfortable, it's an old expression, again, that comfortable in their own skin, successful at what they do, and they work very hard at it. And they don't angler again. Yeah, big girl crush. I didn't try and fit in with the other world leaders by going getting a big mansion. She stayed true to what was important to her. So she didn't feel the pressure from social media or, or any other medium to fit in. She felt comfortable in her own skin. Yeah.
 
</strong>Michael Hingson ** 58:52
Which is really the best. You've got to if you can't, well, if you feel comfortable in your own skin, if you really are that way, then that's what real happiness is is all about. It isn't about lots of money or anything else. First and foremost, you have to be comfortable and like you like yourself, and do what you like to do and enjoy it no matter where it goes and how it goes. Exactly.
 
<strong>Michele Gennoe ** 59:21
I interviewed somebody the other day that had some really good points about perhaps your job or your day job is not which what gives you sparkle joy or lifelong fulfillment. Because your habit or your What does give you joy. So if you like singing, but you're not a good singer, or many people play sport when they're younger and then realize that can't be an elite athlete when they grow up. And I think that the points that Gary Professor Gary Martin, were making were very true. Oh, reloading. I think that those points were very true because not everybody can be a Billy Connolly and Sharon or Angular Merkel. So being comfortable with your own skin, and also recognizing that what you're doing in life is all there to support them.
 
</strong>Michael Hingson ** 1:00:19
Well, let me ask you one last question, then what's in the future for Michelle, and the TV show and all of that? Well,
 
<strong>Michele Gennoe ** 1:00:27
we're coming to the end of our third year. And it's really, really exciting. And again, I'm so so incredibly grateful to all of the different people that has come through and been on the show, and we've got two more years to go. And then it's going to be so exciting, we'll all be coming out five days a week, for 50 weeks of the year. And being that lighthouse, you know, if people are having a good day, or bad, or whatever day, they will know that they can tune in and see an expert in whatever field talking about how they created their successful mindset. And for me, you know, this is a passion of love. It's something I'm very passionate about, about giving back and supporting people, empowering people. And I thank you so much for having me come on the show today, Michael, because the more that people hear about the show and connecting, we're also going to, of course, be looking for more guests. So people listening and want to come away, come on the show, then, you know, please reach out, we're always happy to have more people come on the show. And my passion. And my dream is that one day, anywhere in the world, if somebody goes, you know, I'm not having that crowded day, I need to have a bit of a lift, I need to, you know, reset and come back. I don't have a door handle or shower nearby. And it's not the end of the day, I can't meditate. I've got you know, five minutes on this bus and now tune into the show, and listen to somebody talking about how to had a tough time, but they use these tips on suggestions to create a successful mindset. That would be my vision for where we going next with the show. Well,
 
</strong>Michael Hingson ** 1:02:17
I look forward to having the opportunity to be on it next weekend.
 
<strong>Michele Gennoe ** 1:02:24
Yes, I'm talking to you and ask me similar kinds of questions of you, Michael?
 
</strong>Michael Hingson ** 1:02:30
Well, I want to thank you very much for being here with us today. And spending all this time this has been fun. And I have enjoyed it. I hope people have been inspired. And will go find your book and read it and sit in and seek you out. How do they do that? If somebody wants to talk with you and maybe use your services? How do they do that.
 
<strong>Michele Gennoe ** 1:02:53
So the best way to contact me is through LinkedIn. So Michele, Gennoe, it's Michele with one L for those people listening. And then Gennoe is G e n n o e is also my website is called <a href="http://Michelegennoe.com" rel="nofollow">Michelegennoe.com</a>. So it's fairly easy. You can also get the book mindful leadership on Amazon. So it's available through that and wherever you are listening to this in the world.
 
</strong>Michael Hingson ** 1:03:22
Cool. Well, thank you again for doing this. And I want to thank you for listening to us today. We really appreciate you being here. I hope that Michelle has given you some good things to think about. I appreciate you being here as well. If you'd like to reach out to me, I would love to hear from you hear your thoughts about the show hear your thoughts about anything else. And of course if you know anyone else who might be a good guest, Michele, same for you would love to hear from you. We're always looking for more guests on a stoppable mindset. You can reach me at Michael m i c h  a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o n  all one word. So love to hear from you. And wherever you're listening, please give us a five star rating. We value that very highly. We really appreciate all the inputs and all the things that people have to say. And we especially do of course do love five star rating. So I hope that you'll give us one as well as Michelle one more time. Thanks for being here and we're really looking forward to people's comments and seeing you again next weekend. Thank
 
<strong>Michele Gennoe ** 1:04:40
you so much again, Michael has been an absolute honor is such a privilege to be on your show and to all your listeners and viewers. Thank you I really appreciate you saying God bless you and wish you all the best
 
</strong>Michael Hingson ** 1:04:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Success Mindset Expert with Michele Gennoe</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7f000887-0200-4b88-a09e-d602dac80caf.mp3?source=rss&amp;ext=asset.mp3" length="96557727" type="audio/mpeg" />
<itunes:episode>245</itunes:episode>
</item>
<item><title>Episode 244 – Unstoppable Transition Mentor and Coach with Wendy Cole</title>
<guid isPermaLink="false">https://pinecast.com/guid/f96cd0f8-5778-48f1-adb3-f3096cf5f3d0</guid>
<pubDate>Fri, 28 Jun 2024 11:00:50 -0000</pubDate>

<itunes:duration>01:11:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ba64bfd4-dfcc-4fc4-a828-8bf0f5890d74/UM244-Wendy_Cole-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I find that people do not necessarily view themselves as “unstoppable”. It just happens with them although later they may truly adopt an unstoppable mindset. Such a person is our guest this time, Wendy Cole. Wendy and I are roughly the same age and, I suspect, for different reasons have many similar life values and observations.
 
At the age of ten Wendy announced that she was a girl although physically she was a boy. As she puts it, her brain was a girl and the rest of her was a boy. Even so, she moved forward with life. She spent 20 years working for Digital Equipment Corporation. After being laid off as DEC was failing, she decided not to work directly for one company but rather to accept contract work. She enjoyed doing this kind of work and living that existence for twenty years more.
 
In 2012 she retired, sort of. Wendy began looking more at her life and existence. She began researching transgender topics and discovered that medical science finally concluded that transgender was not a psychological or mental issue but rather it was, as Wendy says, a medical condition. In 2015 Wendy took the leap as she will tell us and became physically a woman.
 
She now not only coach’s transgender people to help them navigate their uncertainties and concerns, but she is a recognized coach helping and mentoring anyone requiring aid in navigating life changes. As Wendy points out, we all are constantly dealing with change and thus transitions from one thing to another whether it be job related or anything else you can think of.
 
<strong>About the Guest:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello, once again, and welcome to unstoppable mindset. Today, we get to talk to a transition expert in all that that implies, her name is Wendy Cole. And she will tell you about her own transitions and also the things that she helps other people with. So I'm going to not give a lot away. Because I think it'd be more fun for Wendy to tell us and I think we're going to have a wonderful discussion about the concept of transition and change and so on. And it's interesting. For me, I hear a lot. And I know I've talked about it a bunch when we talk about September 11, of course, was just my story. Afterward, people kept saying we got to get back to normal. And for the longest time, I bristled at that until I realized why I wasn't happy when people said we have to get back to normal, which really was saying We don't like change. But the problem is normal would never be the same again. So we can't get back to normal because normal is different. And we need to discover what it is. And normal in reality changes regularly. And we'll talk about that. But I would like you to meet Wendy Cole and Wendy. Welcome to unstoppable mindset.
 
<strong>Wendy Cole ** 02:35
Thank you, Michael. I'm really excited to be here. Thanks. Thanks. Thanks for having me.
 
</strong>Michael Hingson ** 02:40
Well, I really appreciate you taking the time to do this. So why don't you tell us a little bit about the earlier Wendy and all that sort of stuff and kind of catch us up but like to see where you came from and all that. All right.
 
<strong>Wendy Cole ** 02:54
Well, as we, as we've discussed, I, I help people learn to embrace change. And I help them explore and identify and eliminate the stresses of life changes. That's a very general statement about what change is all about. I have, I was born with a very different condition. I was born, what we now call today, transgender. And in 2015, I faced a monumental life change. And I went from living as male to which I really wasn't. I refer to him as my mail facsimile. And I went from living that way to living as when he and I have never been happier. And throughout that entire experience, I learned to embrace change in ways that I never dreamed possible. For me. I spent my entire life repressing what I felt who I felt I was, and I was told at age 10, that I would be committed and fixed at a psychiatric institute. If I didn't stop telling my parents that I was really a girl that was in the late 50s. didn't go well. I tried again in 1970. That didn't go well either. That was when a psychiatrist told me I was afraid and should move to New York City. At any rate, he was right and there was only a few choices I had so I began life with repression and hiding for real, and I was always told, get married. Have a Career have wife have a family. And you'll forget all about this. Well, that didn't work either. So, in terms of life changes, I struggled, I struggled, I repressed, and I repressed everything about myself for probably at least five decades. And we came into 20 2015. And that's when I found that everything had changed. The way I was born used to be considered a psychological condition with no treatment and no cure. And I found out in 2015, that as of 2012, it had been changed to a medical condition treatable through therapy, hormones, and surgeries. For me, I had to do it. I was 67 at the time, and it's never too late. And I just had to do it. One of the first things I started doing was working on myself, Michael, working on aligning my own inner being with who I knew myself, there really be. I did a lot of things to make that happen. visioning mindfulness, a lot of meditations, a lot of work with my therapist. And within six months, I was ready to make the leap, take the leap of faith. I realized at that point, there was no guarantees, I had no idea how it would come out, what would happen to me, and there are no guarantees in life. And throughout all of that six month period of the first six months of 2015, I learned a very hard lesson that life is all about change. And it doesn't stop, it just keeps going. So the best thing I learned to do was evolve with it. You know, it's
 
</strong>Michael Hingson ** 07:09
an interesting concept. And the issue is, you happen to experience that and exhibit that with a physical change. But that started with being different than people thought you were that is you were a boy, now you're a girl. And you were really a girl all along internally, right? But the reality is, does it really matter if it has to do with gender or any other thing? You know, like I said, September 11, people experienced that they wanted to get back to normal, but that genie got let out of the bottle on September 11. And normal would never be the same again.
 
<strong>Wendy Cole ** 07:54
Absolutely. So
 
</strong>Michael Hingson ** 07:57
yeah, and transition isn't just about gender, or any one particular thing. Transition is well, you know, children become adolescents, and they become adults. And if that doesn't change, I don't know what it is.
 
<strong>Wendy Cole ** 08:15
Right. And when I was going into this, I started thinking back on the earlier two years of my life, while I was repressing this while I was trying to get through life and just barely survive, which I did quite well actually. I realized that I had changed my life, periodically in many different profound ways. I started a career in the computer industry. I worked for 20 years for a computer company, second largest IBM,
 
</strong>Michael Hingson ** 08:52
at which company was that? Oh, that was digital equipment, corporate. Look where they are today. Okay. Anyway, I just have to say that yeah. Oh, I remember playing with Dell computers. We had a PDP 10 at UC Irvine. So
 
<strong>Wendy Cole ** 09:05
Oh, yeah. Those were the big ones.
 
</strong>Michael Hingson ** 09:09
Big ones. Yeah.
 
<strong>Wendy Cole ** 09:12
That was in the days when mainframes pretty much still ruled. And you know, disk drives were the size of washing machines.
 
</strong>Michael Hingson ** 09:21
And if one crashed, you knew it all over the campus you could hear.
 
09:28
So,
 
<strong>Michael Hingson ** 09:29
when a disk was a disk,
 
</strong>Wendy Cole ** 09:32
it was in 1989, that I faced a significant life change. And that was digital equipment was beginning to go out of business. And I was given a choice. I got laid off in New Hampshire, where I was living at the time, or take a transfer to Philadelphia and I took the transfer Were to Philadelphia and stayed employed until 1992, when I finally got laid off. And I got a severance package and two years worth of health benefits. And when I sat down and started thinking about what was I going to do with the rest of my life? Well, what was I going to do for work? So that in and of itself is a fairly profound life change?
 
<strong>Michael Hingson ** 10:26
By any standard it is, what were you doing for DEC,
 
</strong>Wendy Cole ** 10:30
I was, I started out with them as a quality engineer doing inspections of all the equipment before everything got bundled up for shipment. And by the time I left, New England, and the job there, I was a senior project manager overseeing projects in three different states. For the manufacturing facilities. And when I went to Philadelphia, I was a sales support tech type person handling a lot of the sales paperwork, making sure everything was technically correct. And when they messed up the orders, which they did frequently, I had to go in and fix them. So I went from doing that kind of work to I decided, well, I did pretty well working for Dec. Throughout the years, even though it drove me crazy. You see, it was a high tech company. And they reorganized frequently, the way they reorganize this the dissolve the entire organization, everybody had to go get new jobs, you had to do up a resume, you had to find out what the new organization looked like. And you had to go interview for jobs. And that was very frequent. So and that actually drove me crazy. During the time I used to drive a drive people around me nuts with the way I was. And when I was working, I resisted change. And it I just didn't deal with it. Well, and I lived like that for 20 years.
 
<strong>Michael Hingson ** 12:24
What about other people?
 
</strong>Wendy Cole ** 12:27
Um, some people just didn't care. It just kind of went with the flow. I was not one of those flow people at the time.
 
<strong>Michael Hingson ** 12:38
But you weren't guaranteed a job with the new organization, whatever that was? No,
 
</strong>Wendy Cole ** 12:42
you weren't. But the reality of it was this, almost everybody did get a new job. Okay. And the reality of it was, and this is what I found out. After going through that for 20 years, and then doing some serious introspection on what I was going to do with the rest of my life. I actually did better every time they reorganized, I always got a better job than what I always had. I just didn't recognize it at the time. And that was something that was kind of like a major aha moment in my life at that point.
 
<strong>Michael Hingson ** 13:27
Interesting, though, concept and interesting way to go about doing business even so just to constantly reorganize like that. I'm wondering what the professionals in the world would say today about that, or do we still do a lot of that?
 
</strong>Wendy Cole ** 13:44
There are there are organizations do change quite frequently, but what I noticed happened after that timeframe. And was the organization's didn't change. People started changing jobs. When I started working, the mindset was, and it's all about mindset. The mindset was, you go to work for a corporation, you work for them for 40 years, you retire. That's it. Yeah. Well, somewhere along the line, I think in the 80s, maybe even the early 90s, things really started changing and people didn't stay at jobs. They might work for a company for three, four or five years at the most and switch, go to another company get another job. Why? Ah looking for a better job looking for a new challenge, looking for some sort of improvement in their career.
 
<strong>Michael Hingson ** 14:53
Did the kind of reorganization thing that happened at DEC send a message that We're not necessarily as loyal to you, as maybe we were or as you think we ought to be.
 
</strong>Wendy Cole ** 15:10
Initially, I don't think that was the case. But I think as as the years went by, especially by the late 80s, that's the message that started going out. But the rest of the high tech companies at the time, they were all going through similar situations.
 
<strong>Michael Hingson ** 15:33
That's why I was wondering if it was somewhat, not whether the companies did it, even initially. But whether people thought that was the case, and wondering if perception went faster than reality, but reality caught up and companies end up not being quite as loyal as they had been wanting to just keeping for sure, exactly.
 
</strong>Wendy Cole ** 15:55
I think that was, that was probably more the case, things began to evolve as they started outsourcing and overseas, shipping jobs overseas. But what I had decided in the early 90s, when I was laid off was I didn't want to be an employee anymore. When I started, contract work. And I actually loved that. All I had to do was please my, the person that signed my contract and do a good job, which was something I always enjoyed doing. And I taught myself how to program in the Microsoft technologies. And I taught myself SQL Server database and started building intranet applications for corporations. So yeah, that was, I did that until 2012. So
 
<strong>Michael Hingson ** 16:58
that was a major mindset shift, needless to say, because it sounds like you went into the workforce, thinking you're going to be loyal to a company, and you're going to go through that whole thing. And then along the way, things changed. And then you decided to shift the mindset to Well, I can be loyal to somebody who signs my contracts. And that's great. And it might last a long time. But the bottom line is, I need to be loyal to me first.
 
</strong>Wendy Cole ** 17:29
Exactly. My contracts usually ran in three month increments. So every three months, I got the equivalent of a job review. But at that point, I had gone to the mindset of I didn't care, I was fine and confident in what I was doing. I knew I was doing good work and delivering results. I would take on major projects and make commitments to deliver incrementally, every two to three months, major changes and major improvements in what I was doing, or make progress in developing what I was developing. And that would always be visible and open to them. Because I would put everything on what I called staging servers, so that people in the organization assigned by the people signing my contract could actually go in and look at what I was doing. And give me feedback on it as I was working on it.
 
<strong>Michael Hingson ** 18:31
So even though you had contracts that went like in three months intervals, did people keep signing your contracts, and you stayed with the same contractor?
 
</strong>Wendy Cole ** 18:43
What my first contract was with a small ambulance company in Philadelphia. And that was an interesting meeting with the CFO who was signing my contract. He said I was very expensive, and that he could only afford me for a short period of time. And I decided well, okay, he said he wanted to know exactly what I was going to do and how I was going to fix their problems. By Friday, this was on a Monday. So I said to him, well, since I'm expensive and you want this by Friday, I'll save you some money. I'll leave now. And I turned and headed for the door. He told me to wait, I came back. He said Why are you leaving? I said well, it's gonna take me at least a week or two to figure out what your system is how it works. Forget about finding out what's wrong with it. This week, I just have to identify what you've got and how it's all working or not working. And within a week Within two weeks, I'll start being able to tell you how I can fix it. And that was something I could never say to a boss, one. Boy. under contract. Yeah, I could say that mindset shift. Exactly. And it felt good, Michael, it really felt good.
 
<strong>Michael Hingson ** 20:23
So what did he say?
 
</strong>Wendy Cole ** 20:26
He agreed. I committed to updating him every Friday where I would meet with him every Friday morning and tell him where I was and what was going on. And I did. And the first Friday, he was relatively pleased. The second Friday, he was very happy because I was making progress. I had figured out a lot of things. And I worked there for three months. And I was done. They they got there. They were having problems with their invoices to you United Healthcare being paid. And United Healthcare owed them $6 million, because their invoices hadn't gone through correctly. I fixed it, I put a new system in place for them. He was thrilled the money was flowing. He offered me they were moving to a new location. And he offered me the job as IT manager. I turned it down. But you can surprise
 
<strong>Michael Hingson ** 21:35
I had a mindset shift. Again,
 
</strong>Wendy Cole ** 21:37
I had a much better job offer, doing contract work at Merck. I wound up working at Merck supporting the serology laboratory where they do the blood tests from the clinical trials of drugs. And that was a really interesting job. And I enjoyed it, I learned a lot there. I continued to develop my programming skills and my computer knowledge as especially in the Microsoft platform, which I had not worked in in my first 20 years. In fact, I discovered PCs in 1992, and had my first one then. And being a former techie type hardware person. Within two weeks of buying my first PC, I tore it all apart, formatted the hard drive, just to figure out if I could put it back together. And it was fun. Yeah, the I worked at Merck for three years, every three months new contract. And I asked him, I said at that point, I wanted to work basically with intranet applications, and do that kind of development work. And they said they weren't interested in doing that. They didn't trust it. So much to their surprise, I think I quit. I didn't take another contract with them. That's when I went to NEC. Okay. I want the NEC for an in an engineering department and built a whole applicant SQL Server database application for them. And when after, after about a year, it was pretty much done with that and then moved on to a chemical company called FMC. And I took much the same approach to everything I'd been doing just, you know, a whole mindset shift of just been independent doing my work. And I didn't have to play office politics. I didn't have to do any of that stuff, Michael. Yeah. It was really good.
 
<strong>Michael Hingson ** 24:06
So you really took to this particular mind ship mindset. idea of being a contractor, which is cool that you you really liked what you were doing.
 
</strong>Wendy Cole ** 24:17
Yeah. It also helped me with my own personal issues, because
 
<strong>Michael Hingson ** 24:25
I was gonna ask that. Yeah, people like
 
</strong>Wendy Cole ** 24:28
me need distractions, things that will take my mind off of what I was struggling with and what I was repressing. And my computer career definitely did a good job of helping me in that department. But this is something that never goes away. It's just part of who, who I was.
 
<strong>Michael Hingson ** 24:56
So what happened in 2012 2012
 
</strong>Wendy Cole ** 24:59
I'm in the tech field, at least it at that point. And I know in hindsight, this was really wearing on me, I looked a lot older than I actually was. I probably just didn't have the right vibes and the right energy, when I was interviewing for contracts anymore. I was tired, Michael, really tired. And so I couldn't get another contract for quite a while. And what I wound up doing was just setting up my own little business doing in home. Computers and technical repair for small businesses and for IN HOME people. Okay, that kept me busy until about 2014 or so. And then that's when I pretty much went into retirement mode. Which I didn't like.
 
<strong>Michael Hingson ** 26:07
Well, you know, I've been dealing with basically 42 years on the job of doing something. Yeah.
 
</strong>Wendy Cole ** 26:13
So, and that was also I was in a really, really dark place with my whole gender issues and everything else. I've been fighting that for decades. And dealing with that, and it just, I was, I was really pretty much done living. But I did decide, I would go online, and look to see if anything had changed relative to my diagnosis that I'd gotten in 1970. I didn't look after that at all. Because thing. I I just couldn't. Yeah.
 
<strong>Michael Hingson ** 27:04
Well, that's psychiatrist and 20. When you were unwell when nothing, so 1970 called you a freak. I mean, that's a pretty traumatic sort of thing. Anyway. So one can but wonder what that psychiatrist would say today.
 
</strong>Wendy Cole ** 27:24
I, well, see, this is something to that. People like me go through. You try. And besides, you know, distractions, things that you can do for yourself to get past the gender issues and repress them. A lot of people embark on substance abuses, they become alcoholics, drug addicts, things like that. In from the 90s on, I was pretty much involved with psychiatrists. But I never told them what the underlying condition for my anxieties, my depression and my other things that were going on in my mind, I never told them. After all, why would I always call the freak and so but they're all too happy to prescribe medications. And have you come back for regular visits. So I spent a lot of that time very heavily medicated, when I discovered that the diagnosis had changed to a medical condition that you're born with. And that is treatable by therapy, hormone therapy, and any unnecessary surgeries. That was, sounded wonderful. could finally do something about this. And I was seeing a psychiatrist in Doylestown, Pennsylvania at the time. So I told him all about the underlying condition. Well, guess what? Michael, he wanted to send me to conversion therapy. And that's where they try to work on you so that they try to get it out of your mind by various techniques. And it's been proven not to work. They tried it a lot with gay people. They also tried it with people like myself, it just doesn't work. It's basically, when I was when I was still in the process of being born. My brain went female, my body went male. That's the condition And now it's recognized as such, and it's considered treatable. And it affects people differently. to one degree or another, not everybody goes through what I did. But I started seeing a therapist, she started me working with mindfulness started me, basically back into my old hippie days of meditations. And basically challenging all of my beliefs about who I am, what I am, so that I could learn to accept myself, develop self acceptance, self awareness, and actually begin to develop some degree of self love. Okay, and it, I just continued working on that all the way through the first six months, and giving myself little life tests of going to therapy as Wendy going out after therapy, different public outings and things like that. And I found out that I could do this. And that's when I discovered that there. It's all possible, and life is all about possibility. And
 
<strong>Michael Hingson ** 31:27
that's an important concept for anyone, no matter what, exactly whether you're dealing with a gender issue or whatever, right? Because
 
</strong>Wendy Cole ** 31:38
with once you realize that life is about possibilities, the thing that I found that blocked those possibilities from my vision, or make, it's my beliefs that make it look like it's impossible to do that. So I started asking myself, why, what do I believe that makes this impossible and started challenging that. And what I found, Michael, is that really works. I'm shifting my beliefs, your beliefs are made up of your thoughts, and your emotions. And it's the chemical reactions of your body, with your mind your being that drive that. So that's what I learned to change.
 
<strong>Michael Hingson ** 32:41
So I know you have what you call Windies 80% rule. Tell me about that. I think it's great, I love it.
 
</strong>Wendy Cole ** 32:51
Well summarized very, very briefly, it's 80% of all life change begins and is between your ears. It's in your mind. I really, truly believe that. And I've actually live live it now. Yes, there is a physical reality. But our reality is actually determined in our minds, our bodies, our brains take in through our senses of vision, sight, vision, sound, smell, touch. And that's how we form our reality. And those senses get processed in our minds. And that's what we see, touch, feel and experience from the outer world. And so, your reality, my reality, can be very different and very similar in many different ways. It depends on our senses and how we perceive the world.
 
<strong>Michael Hingson ** 34:06
Well, so, you know, if we talk about fear, for example, there are any number of experts who will tell you that we create most of our own fears, they're unformed, they're unfounded. And they'll never come to fruition. And the ones that are legitimate, that we should really be afraid of, also, oftentimes by using mindfulness by using meditation by using introspection and so on, they are also fears that I hate to use the word can be managed, but rather they can be understood and you can use the fear to help motivate you to do whatever you really need to do rather than being as I love to say blinded by fear.
 
</strong>Wendy Cole ** 34:57
Exactly. I I would totally agree with that, Michael, when, when I first started doing this, to become who I really am, I really had to get past a lot of fears, and change a lot of my thoughts and shift a lot of my emotions around so that I could actually enjoy becoming mate. In the real world.
 
<strong>Michael Hingson ** 35:37
You, you mentioned before about life, being very much involved with possibilities. And you said that our beliefs often keep us from dealing with and essentially mass possibilities. Tell me more about that? Well,
 
</strong>Wendy Cole ** 35:53
I've had people tell me that I couldn't have done this transition from male to female in six months. And my question to them is why. If you believe it takes longer than it will, whatever you believe is what it's going to be. And that applies to everything in life. If you believe that you can't successfully you wanted to try skydiving, you wanted to go up in an airplane and jump and experience skydiving, but you don't believe you can do it? Well, as long as you believe you can't do it, you never will get up and go up and do it. But if you shift that belief, change your emotions about it, overcome the fears of it. Then, at some point, when you feel you're ready, you will get on that plane, you will go up and you will jump and experience skydiving.
 
<strong>Michael Hingson ** 37:08
Which doesn't mean everybody has to test themselves by going up and doing skydiving. But that's an example. That's just a hypothetical. Yeah, there's so many things that that one deals with, but we do lock ourselves into the way we operate by what we believe or don't believe. And we, we tend not to be nearly as good collection of explorers as we ought to be.
 
</strong>Wendy Cole ** 37:39
One of the things that I learned is that the human mind is designed to resist change, change equals risk. We tend to want to stay in known situations and routines. We get up in the morning, we do the same things every morning to get ready for work, we go off to our jobs, we take the same route to work every day. We do everything as routinely as possible deviations from routines, and deviations from our weekly routines. These can be potentially stressful situations.
 
<strong>Michael Hingson ** 38:28
But do you think that's true? Because the mind is really designed that way? Or that's what we've been taught. that
 
</strong>Wendy Cole ** 38:36
I believe is what we've been taught. Because when I I've put myself into so many different situations. Especially since 2015. Where I enjoy taking on new situations going into new environments, doing things that I've never done before, or, or first time experiences. It makes life so much more fun.
 
<strong>Michael Hingson ** 39:10
Have you done skydiving yet? No. Just checking.
 
</strong>Wendy Cole ** 39:14
I'm not willing to jump out of a perfectly good airplane quite honestly.
 
<strong>Michael Hingson ** 39:19
Yeah, you know, I know people who have and I don't I, I have no problem with that. But I have just never had an interest in skydiving just like I've never really had an interest in skiing, but it's not a fear of it. I've done other kinds of things. But I love to tell people that you know Sonny Bono got hit by a tree because he was skiing very kindly and peacefully in a tree jumped out and grabbed him. So my my brother in law who's an avid skier says well then just don't ski near the trees and I said don't you don't understand whether you like it or not they come out and get you. And it's funny to joke about that but I just have never had an interest in ski but I I believe I know myself well enough to know that if I had to go out and do it, or if somebody really wanted me to go out and ski with him if Gary, my brother in law came along and said, Come on, would you just come out with me? I'd go. But it's much more fun to joke about it and blame the trees. Exactly. But But I agree with what you're saying. And I and that's why I asked the question, because I think that we oftentimes hear well, we're resistant to change, because that's what our mind is, is all about, we don't like change the brain is, is resistant to change, and I don't buy that. I think that that's what we're taught.
 
</strong>Wendy Cole ** 40:38
Exactly. I think it starts from childhood with our parents. It begins there. It's continued through especially the early grades of school, you know, doing things outside the box, as it were, are discouraged more often than not? Yeah.
 
<strong>Michael Hingson ** 41:05
We just don't do it that way. Well, but why? Exactly.
 
</strong>Wendy Cole ** 41:11
So I, I really have enjoyed the last going on nine years of my life, far more than a lot of the aspects of my previous 60 some odd years,
 
<strong>Michael Hingson ** 41:30
will tell me what are you doing now? So So what have you been doing for the last nine years?
 
</strong>Wendy Cole ** 41:36
Oh, well, once once I did become authentically Wendy I just about every daily activity, everything in life was a brand new experience. Because I was experience it from a completely different perspective. The first time I ever signed my name is Wendy Cole. That, that was that was a really felt good. It was a and that's what I really believe that's what life is all about is feeling good. And I, the first time I got my driver's license, the first time I did my changed my name. And then all the way through everything on an everyday basis was a brand new experience it to one degree or another. And 2017 I had surgery. As I like to put it, I got my birth defect corrected. And that was at NYU Medical Center. And I met a lot of really great people there. And I met people in the city in New York City. And I had a wonderful time I had a lot of experiences there. My mail facsimile would never speak publicly. And I was invited to talk to a group of people, probably about 300, I think or so. About my life. I didn't know I was gonna, that was going to happen to me. And I was given the microphone and said, Go talk about what you've been through. And I did, and I enjoyed doing it. That was a brand new experience.
 
<strong>Michael Hingson ** 43:55
And that's the really cool part about it. You enjoyed it.
 
</strong>Wendy Cole ** 43:58
Yeah, this was all so different to me and also knew it was like, almost kind of almost like a rebirth. My psychiatrist and my, because I got a new psychiatrists thanks to my therapist. My therapist, and my new psychiatrists told me a couple of years after I'd been living as myself full time that they couldn't get over the personality change. They'd see me one week as my mail facsimile, and the following week in would walk Wednesday, and totally different personality, very outgoing, very social, and very open. And whereas I wasn't before, I had a secret to hide that I hit it.
 
<strong>Michael Hingson ** 45:03
So, but you understand that now? Yes, I do.
 
</strong>Wendy Cole ** 45:08
And that has really helped immensely in how I feel and how I live. After my surgery, I decided I wanted to help other people go through this. And I started helping people go in through the NYU organization to have their surgeries and things like that. I would talk to girls night before surgery. And I enjoyed doing that. So that's when I decided, well, I'll start actually coaching people and helping them do this. And in 2020, I spent the entire pandemic year developing my coaching business, and started doing that. And then I found that when I was working with people on helping them change their mindset, and how they approached life, so that they could do this and actually find joy in doing it. I found that the things that I was working with people in that regard, applied to everybody, to one degree or another, it all works for everyone.
 
<strong>Michael Hingson ** 46:38
So it gets far beyond the whole issue of transgender exam is really about life in general and recognizing that, as I would say it, we're always in transition.
 
</strong>Wendy Cole ** 46:54
Oh, absolutely. The other thing that I do want to point out is that this has done wonders for my physical health. So I believe that the mind, the human mind, and all interacts with our body through the chemicals that the mind forces the body to produce the neuro peptides that get produced by the hypothalamus, the hormonal production and everything. So if you're in perpetual state of stress, and anxiety, perpetual fear, you're doing harm to your body physically. You might not eat healthy. I did all of these things. I weighed 70 pounds more than I do now. My blood work was horrible. And I was type two diabetic from age 39 on my doctor, my primary care doctor I was about I was about 6869 at the time looks at me and goes you're no longer diabetic. I'm taking you off the meds. What do you attribute this to? And all I said to him was it starts with being happy. I had I had I've lost 70 pounds I'm not I no longer have the cholesterol issues that I had, I no longer had the triglyceride issues that I had, and I'm no longer diabetic. And I exercise I take care of myself I eat properly. And I enjoy life now. I'm not producing the internal body chemistry that causes that that tells my body that I'm having anxiety
 
<strong>Michael Hingson ** 49:06
what what cause you to use or decide to use the name Wendy? Ah
 
</strong>Wendy Cole ** 49:14
she was a girl in one of my grammar school classes I think around fifth or sixth grade. She was the prettiest girl very popular. Always look nice. And I I wasn't interested in interested in her as a girl. I wanted to be her. So I liked that name. And I adopted that name at that age that if I could ever actually be the person that I knew I was.
 
<strong>Michael Hingson ** 49:50
That would be my name. When nothing to do with Peter Pan huh? Nothing. Second star on the right straight on till morning. Oh, that's good. Thank you. Well, it's it's interesting, those in all seriousness that the way you you talk about this and the whole issue of transition, it goes far beyond. And I'm glad that you do it this way far beyond any kind of gender transgender issue, right? It's recognizing that it's something that we all are constantly going through, I know that, for me, doing this podcast, although I was interested in doing the podcast from the beginning, I wondered what it would be like, and, and it has been absolutely fun. And as I love to tell people, if I'm not learning at least as much as anybody else who listens to or is involved in this podcast, I'm not doing my job well, because I love learning new things. And I love exploring. And I'm glad that so many people have blessed me by coming on and are willing to tell it and talk about stories like, like you're doing.
 
</strong>Wendy Cole ** 51:03
Oh, I agree with you, and I love doing this. It's, it's also part of sharing my life with people so that they can see that. In reality, I'm not that much different from a lot of other people. Right. And there's so many times that people like myself are talked about by politicians by so called religious people. And all these really outrageous comments are made, or they treat us like that psychiatrists treated me and like the seventh day. And I, I really started doing this as a as a way of showing people that I'm not that much different from anyone else. This is how I was born, I finally had the opportunity to do something about it. And I did. And I am grateful for my mail representative, my mail facsimile for not making me a drug addict, not making me an alcoholic, like so many. Go through, unfortunately, and definitely not killing myself, even though I thought about it a lot at times, and went through some very dark times during my life. So I got to a point where now I can enjoy it.
 
<strong>Michael Hingson ** 52:45
Well, you talked about self love and self acceptance and self awareness. And that's clearly a really significant part of it. And, and self love is not an ego thing at all. It's appreciating who you are.
 
</strong>Wendy Cole ** 53:00
And we all have doubts as to what we can do, and what we are able to do. And just shifting your emotions and changing your beliefs will get you past so much of that. And that's what I've learned to do over the years. So
 
<strong>Michael Hingson ** 53:21
what what kinds of basic things do you teach in your different coaching sessions for for people? Since you do talk a lot about transition in You talk a lot about change. I assume that one of the things that you do is that you talk about transition, in terms of saying it's more than changing from what you weren't to what you are.
 
</strong>Wendy Cole ** 53:53
But when we're talking when I'm talking to a person who was born transgender. I like to shift that around to it's less about transitioning and more about more about correcting a condition you are born with, so you can be who you always were.
 
<strong>Michael Hingson ** 54:26
But extrapolate that out beyond transgender to other people in dealing with change.
 
</strong>Wendy Cole ** 54:32
There are okay I've had people that had issues with abandonment parental abandonment, abandonment by a spouse, whatever. And what we need to do in those situations is talk through their beliefs and their their emotions associated with their thoughts, and change those thoughts so that they are creating a pot more, a more believable thought that they can get past that issue of band of abandonment. Look at it differently, change the perspective, change how you look at it. And I'm also a believer in journaling, and writing down all your thoughts, no matter how negative no matter how horrible, they might seem to you write them down, document them in some way that you can go back and look at them 234 days later, and read what you wrote. And when you do that, that's when you start to realize how you were thinking and how you were feeling. And you actually come to the conclusion, I don't want to feel that way anymore. Why am I thinking that? Let's change that thought. So that's when I teach them how to shift that belief that that shift that thought into a new thought, that's a little more supportive of where they need to go and what they need to do. And this can go fairly quickly if they're willing to do the work. And just start to shift all those thoughts, learning how to block thoughts. I've used personally techniques where I have a rubber band around my wrist, and I start thinking, I realize I'm thinking all this, this fall, that makes me really anxious, really upset. I don't want to feel that anymore. Snap the rubber band. It's a way of learning to block the thoughts. It's it's our thoughts that drive our emotions. And the two combined if they persist, form these beliefs that we've got to overcome. You know,
 
<strong>Michael Hingson ** 57:23
I hear a lot of people when they talk about being gay or being transgender or whatever. And they, they tell others about it. They say they're coming out. But I'm wondering, to again, extrapolate that, do you ever encourage people like you're talking about whether it's dealing with abandonment, or whether it's dealing with any kind of life change? Do you is part of the coaching program that you do? Do you encourage them to go out and talk about it?
 
</strong>Wendy Cole ** 57:58
Yes. Because once you start talking with sharing your thoughts and sharing your feelings, with a really good friend. And I actually did this with people that were, relatively speaking complete strangers. I would meet people in a social setting and a bar, go to a restaurant where there's a bar sit at the bar, and you wind up talking with somebody. And, you know, sharing soda or something at that point that is highly personal and somewhat stressful or anxiety loaded. And hearing what the how they respond to it. That can be very helpful. Yeah.
 
<strong>Michael Hingson ** 58:55
Well, and it can be anything. Exactly. I'm really afraid of not having money, or I'm afraid of a job change or any kind of change. And you coach people through that and get them to the point where they can say, you know, it really wasn't what I thought at all. No. And I want to tell the world about I mean, I've asked that because of the fact that you so eloquently talked about how you then started speaking publicly and talking and speaking right to 300 people right off the bat, which is pretty cool.
 
</strong>Wendy Cole ** 59:32
That was that was something that I would have. I would have had it for the door before.
 
<strong>Michael Hingson ** 59:40
Yeah. It's, it's something that you never thought you would do. But you, you did it. Well, I understand that you're now writing a book. Tell me about that.
 
</strong>Wendy Cole ** 59:50
Well, yes. I've wanted to do this for a couple of years now. Good for
 
<strong>Michael Hingson ** 59:58
you. And And I,
 
</strong>Wendy Cole ** 1:00:01
I started out by writing what turned out to be a 36 page life story of my family and my life. And that that story is the first post in my blog on my website now. And one of the things that talks about is my father, my father was a graduate of Rensselaer Polytechnic Institute, RPI in Troy, New York, research chemical engineer, work for Texaco research labs for I think it was almost 45 years,
 
<strong>Wendy Cole ** 1:00:44
over 100 patents, and his name was a lieutenant commander in the Navy during World War Two, my parents were products of the early 20th century, group lived through the Depression, lived through World War Two.
 
</strong>Wendy Cole ** 1:01:07
My father was very conservative. And he has my story on the on the blog post details. He wanted his son to continue the family name. And so he wound up with his first marriage having two daughters, and then with my mother had me. So that that was quite quite a significant thing about it for my life at age 10. When I said, Hey, I'm a girl, and insisted on that, that didn't go well, I'll bet it and no. And that was in a late 1950s, early, very early 60s. So in my book, what I'm doing is focusing more on my life. And what I learned as a result of it. One of the chapters that I'm working on now is having to do with parents who find out their children are transgender. Another one I thought that I'm working on is, has to do with the Wendy's 80% rule. So I also did, I also have been working on another chapter of where I highlight and go through all the differences between men and women. Other aspects of what I've learned. And a lot of it has to do with the whole issue of mindset shift, mindset change, and how we treat each other. Like, with the parents, so many, that's that's a really big problem in some areas of the country now. People find out their children are transgender, they throw them out of the house. There's a program here in where I'm living now. It's a it's a home. It's a facility where they take in kids who have been thrown out of their homes. That
 
<strong>Michael Hingson ** 1:03:48
because it happens for more reasons than just transgender. But, ya know,
 
</strong>Wendy Cole ** 1:03:52
it used to happen a lot for gay, but they don't do that so much anymore. That's become a little bit more acceptable.
 
<strong>Michael Hingson ** 1:03:59
It's maybe not as much in this country as in other countries. But yes, yeah, there are a lot of reasons why things happens to kids, because it's not what the parents expected, as opposed to what is
 
</strong>Wendy Cole ** 1:04:11
right.
 
<strong>Michael Hingson ** 1:04:14
But it's really unfortunate. Now,
 
</strong>Wendy Cole ** 1:04:17
and I've, I've, I've had quite a few experiences in doing this writing that I'm working on. I never thought of myself as having been abused as a child. Now it was perfectly normal in the 1950s to get spanked. And the way my parents treated me as a result of all of this back then, I didn't think twice about it wasn't something I was would, would have considered or thought of as being abused or being abused by A psychiatrist or somebody like that. But yeah, by standards, it's abuse. Does
 
<strong>Michael Hingson ** 1:05:08
your book have a title yet? No, it doesn't. Okay,
 
</strong>Wendy Cole ** 1:05:13
I've got a collection of, I'm working with an editor and I have a collection of what we call rough titles, or chapters. And I'm going through working on each chapter as I feel the inspiration. When
 
<strong>Michael Hingson ** 1:05:33
do you anticipate the book being published?
 
</strong>Wendy Cole ** 1:05:37
Definitely next year. And definitely, I hope to have it in the, into the publisher by no later than the first half of next year.
 
<strong>Michael Hingson ** 1:05:51
Well, they will, they will, I'm sure have other edits and other things publishers do. Although it happens, that's okay. We're writing live like a guide dog right now, which is the book that I'm writing all about learning to be able to control or use fear in a positive way, rather than being blinded by it. We expect that out next July. So that's getting pretty exciting. We, we still get some things from the publisher about well, now we've got this, we saw this error, or we saw this, but it's gotten to be like, only two or three little minor things now. So we're getting pretty close to I think the publisher being totally happy, but also what they've been doing lately. Were good catches. So it's okay. Yep. Well, that's exciting.
 
</strong>Wendy Cole ** 1:06:45
That's the job of the editor. As I understand it, it is
 
<strong>Michael Hingson ** 1:06:48
as long as they don't try to change what you are and who you are and what you wrote. Right. Which is, which is good. Well, I want to thank you for being here. We have been doing this now for well over an hour. And it's been fun. I know time flies when you're having fun. Right? Well, I guess Thank you. But I want to thank you for being here. And I want to thank you for listening to unstoppable mindset, wherever you may be. We'd love to hear your thoughts about it. I'm sure Wendy would if people want to reach out to you maybe talk to you about coaching and so on. Wendy, how do they do that?
 
1:07:21
<a href="http://Wendycolegtm.net/connect" rel="nofollow">Wendycolegtm.net/connect</a>. Do that once more, right? My website slash connect when they call <a href="http://jpm.net/connect" rel="nofollow">jpm.net/connect</a>. And GPM means GTM GTM gender transition mentor got
 
</strong>Michael Hingson ** 1:07:42
it? Okay, well, let's go <a href="http://jtm.com/dotnet" rel="nofollow">jtm.com/dotnet</a>. Right, cool ash
 
<strong>Wendy Cole ** 1:07:49
connect slash Connect. The domain name was the name that I picked in 2020 When I first started,
 
</strong>Michael Hingson ** 1:07:59
but you don't need to have a gender issue to talk to Wendy about transition. So please, reach out. She'd love to communicate and talk with you and assist in any kind of dealing with life changing and transition stuff. And I want to encourage you to do it. You can also reach out I'd love to hear from you and hear your thoughts about unstoppable mindset. You can reach me at Michael m i c h a e l h i  at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Michaelhi at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. Or go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is spelled m i c h a e l h i n g s o n so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Wherever you're listening, we would appreciate it if you give us a five star rating for the podcast. We appreciate your comments and your ratings. And when you're writing please write your comments. We'd love to hear what you think and and love your your thoughts. If you know of anyone else who want to be a guest on our podcast and Wendy same for you. We'd love to hear from you. We're always looking for guests, and more folks to come on everyone I believe has a story to tell. And we're always interested here I am interested in hearing your stories and, and giving people the chance to to help us learn more on the podcast. And also as I've mentioned, I am a speaker and travel and do a lot of speaking. So if anyone wants to reach out to me and learn about speaking again, feel free to reach out we'd love to talk with you about that as well. So one more time, Wendy, I want to thank you for being here and thank you for taking all this time to be with us today.
 
<strong>Wendy Cole ** 1:09:41
Thank you Michael for having me man. I love being here.
 
</strong>Michael Hingson ** 1:09:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
 
As a Transition Mentor, Wendy Cole helps her clients face any significant life changes. I help others identify, explore, and eliminate the stress of being themselves and facing life changes. Since 2017, Wendy has guided others through transitions. Her life experiences are the tools she uses. She believes in the mind’s powers; she practices mindfulness, shifting her beliefs and energy to support herself going forward, making profound changes in her life, health, and finding joy in being.
 
Knowing who you are, and not BEING who you are: this is the starting point of every Transitional situation. You KNOW who you truly are, in every aspect, but the outside is what matters. That is what people see. Taking that first transitional step is TERRIFYING. It’s the stress: stress of the journey, stress of the mental weight, stress of worrying about the outside world… The physical transition is the easiest part; it’s getting through the mental transition that holds us back.
 
Knowing from childhood she was a girl, Wendy yielded to familial and societal expectations to fit in. At age 67, Wendy changed her life with her transition. Beginning in January 2015 she focused internally: accepting who she really was, confronting fears, doubts, and anxieties that held her back for decades. She took the leap of faith to find freedom and joy in being herself. By July 2015, Wendy was living as a woman. She had her long-awaited surgery at NYU Medical in 2017. Wendy knows by focusing inwardly to find freedom and joy will benefit the rest of your life.
 
<strong>Ways to connect with Wendy:</strong>
Website: 
<a href="https://wendycolegtm.net" rel="nofollow">https://wendycolegtm.net</a>
Connect with Wendy:
<a href="https://wendycolegtm.net/connect/" rel="nofollow">https://wendycolegtm.net/connect/</a>
LinkedIn:
<a href="https://www.linkedin.com/in/wendy-cole-gtm/" rel="nofollow">https://www.linkedin.com/in/wendy-cole-gtm/</a>
YouTube Channel:
<a href="https://www.youtube.com/@wendycole8326" rel="nofollow">https://www.youtube.com/@wendycole8326</a>
Facebook:
<a href="https://www.facebook.com/wendycolegtm" rel="nofollow">https://www.facebook.com/wendycolegtm</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>]]></description>
<itunes:title>Unstoppable Transition Mentor and Coach with Wendy Cole</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f96cd0f8-5778-48f1-adb3-f3096cf5f3d0.mp3?source=rss&amp;ext=asset.mp3" length="34605917" type="audio/mpeg" />
<itunes:episode>244</itunes:episode>
</item>
<item><title>Episode 243 – Unstoppable Cutting-Edge Thinker and Renowned Coach with Bob Wright</title>
<guid isPermaLink="false">https://pinecast.com/guid/f9c0824c-ae65-4d5f-a9f1-7239c1dc1f03</guid>
<pubDate>Tue, 25 Jun 2024 11:00:33 -0000</pubDate>

<itunes:duration>00:59:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/225adb4d-8796-4c23-83d8-2ce6dc76a97c/UM243-Bob_Wright-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Bob Wright is an Illinois guy through and through. He grew up just outside of Chicago. Interestingly enough, he decided much of Psychology was balderdash until he spent time in France. He will tell you this fascinating story.
 
After returning to the states, he took up the subject for some of his Master’s Degree work and then beyond. Although he didn’t say it in so many words, once he began truly delving into Psychology, he was quite hooked and made aspects of it his career.
 
He has been coaching for more than 40 years. He also understands sales and led his first sales course in 1981 for a part of Prudential Insurance where he vastly improved the performance of the group.
 
Bob and I have quite the conversation as you will see. He even analyzes me a bit. We agreed that we will have a second episode later, but first, I will have the opportunity to talk with his wife, Judith, who is deeply involved with Bob’s work at all levels. Stay tuned.
 
<strong>About the Guest:</strong>
 
Bob Wright is an internationally recognized speaker, author, and educator. He’s a cutting-edge thinker, called upon by top leaders across the country. He coaches Fortune-level CEOS from coast to coast, as well as entrepreneurs. Part of what Bob loves is hitting every level, people that want to make a difference, people who are movers and shakers in the world, that’s where his sweet spot is. In fact, he was called one of the top executive coaches by Crain’s Chicago business. He led his first sales course in 1981 for Prudential Insurance, for a division of the organization that was ranked 200th out of 2000 nationally—within a month, they shot up to #16.
 
He is also a dynamic entrepreneur who has founded several successful businesses His first venture, Human Effectiveness, was ranked tops in the country by the Mercer, as well as Arthur Andersen. He sold that business in 1994 to focus on consciousness, maximizing human performance, and the fulfillment of human potential.
 
He has sold to Fortune level companies from coast to coast, has managed his own sales force, and was one of the first people in the country to develop a Neurolinguistic Programming Training for sales professionals. Likewise, he is the developer of The Wright Model of Human Growth and Development that we will work with this evening. This is a distinct opportunity to learn some concepts from a master who actually developed this and has helped numerous worked with it over time.
 
Highly respected by major business figures – he has coached and trained leaders who have risen to national prominence in the areas of finance, technology, retirement, economics, compensation, governance, and the list goes on and on. Bob has trained and supported hundreds of sale professionals to higher levels of performance and satisfaction.  It is common for people he supports to triple and even quintuple income while learning to have greater satisfaction and fulfillment in all areas of their lives. His cutting edge approach to selling is empowered by his revolutionary integrative model of human growth and development. Sales people he coaches find themselves enjoying life more, and succeed even in down markets.
The people that he has coached and trained over these years are movers and shakers making a major difference in the world today.
 
<strong>Ways to connect with Bob:</strong>
<a href="mailto:drbobwright@judithandbob.com" rel="nofollow">drbobwright@judithandbob.com</a>
<a href="https://drbobwright.com/" rel="nofollow">https://drbobwright.com/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, welcome once again to unstoppable mindset. We're glad you're here I am your host, Mike hingson. And today we get to talk with Dr. Bob Wright. Bob is by any standard and entrepreneur and I would say very much an unstoppable one. He has started and, and sold many businesses in his life. He actually conducted his first sales course with a division of Prudential insurance in 1981. Now we're starting to pin down his age. And he he made that division go and sales from number 200 In a few weeks to number 16. I liked that. Having been in sales, a lot of my adult life. He loves to coach CEOs and entrepreneurs. And we'll find out what else So Bob, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Dr. Bob Wright ** 02:13
Thank you so much, Michael, I'm looking forward to talking with you.
 
</strong>Michael Hingson ** 02:18
Well, I really appreciate you taking the time to do this. And as I said, we got to have fun doing it. So I think we'll we'll do that. Tell us a bit about tell us a little bit about the early Bob, you know, growing up and all that sort of stuff that sort of shaped where you went and where you have gone in life?
 
<strong>Dr. Bob Wright ** 02:37
Well, yeah, I was the almost the ultimate good boy. Everything My mom wanted me to be going through high school and then college begin throwing some monkey wrenches in the story. And it wasn't until my sophomore year of college when I went to Germany. And I discovered that the narrow world of wooddale, Illinois was far from all that was the world and that the values I learned there were the only values were not the only values in the world. And it was like this. Consciousness shock.
 
</strong>Michael Hingson ** 03:17
What a concept, right? Yeah.
 
<strong>Dr. Bob Wright ** 03:19
Now where's wooddale? West of O'Hare. Back in the days when Midway was the busiest airport in the world. Yeah, we're about 15 miles west of O'Hare.
 
</strong>Michael Hingson ** 03:30
I have relatives in Genoa and DeKalb. So, and I was born in Chicago, so I'm a little bit familiar with the area, but I don't think I've been to wooddale
 
<strong>Dr. Bob Wright ** 03:41
Oh, you've probably been through it if you know, Park Road. Yeah,
 
</strong>Michael Hingson ** 03:45
I might have very well been through it. Well, I live for my first five years on the south side of Chicago 5017 Union, and it's changed a lot since we moved in 1955. So that's okay, though. Things do need to change. It makes it makes for an interesting world otherwise, so where did you go to college?
 
<strong>Dr. Bob Wright ** 04:06
Oh, well, I started at Lawrence in Appleton, Wisconsin. Ah, I went to school in Germany. Left Lawrence came back to the quarter at the College of DuPage. west of Chicago, graduated with my bachelor's from the University of Illinois, Chicago in sociology, because that was the subject that gave me the most credits and everything else I had done in my life. And so then I went to school, in in, in France after that, and that blew my mind even further. I mean, just horrendously drew mind blew my mind even further. Because I was always looking for what I thought of as ultimate truth. And the French experience just was the mind blowing, launch in some ways of my, my my life
 
</strong>Michael Hingson ** 05:04
a lot different than even Germany, right? Well, it was different
 
<strong>Dr. Bob Wright ** 05:08
than Germany and I had a database. The irony is that I'm in something that people think of as psychology, positive psychology, performance psychology, I think of it as my research in my life work as optimizing adult development. And going into high school, there was this really, you know, good counselor, we thought that my friends went to see. And I was already kind of against counselors because the the social worker and the grade school my mom's friend, and she would be sitting in our kitchen crying in our coffee about boyfriends every Saturday morning. And so I was going already these people are pretty darn weird. But my friends start seeing this woman, and and she starts telling these best, brightest kids in high school that they're latent ly suicidal. And they go, Whoa, this is really sick. Oh, stuff. And so then I was rapidly against psychology. Now, the rest of that story that is public domain, is there a husband was this guidance counselor down the road, Irving Park Road, another 20 some odd miles at Lake Park High School, they were a murder suicide. He boy, so that's nailed down my assumption. This is all inland as sickos know, I'm in school in France, and I'm going to study phenomenology. But my in six months, my French wasn't good enough to understand philosophy classes. So I ended up taking psychology classes, I could understand them. They were an English, that got me into group dynamics, which led to the rest of the story that I have discovered, there are well Valid Elements of psychology. And it is really the people not the discipline. That was the problem back then. So
 
</strong>Michael Hingson ** 07:07
they weren't all just sickos after all? I
 
<strong>Dr. Bob Wright ** 07:11
don't think so. Either that or you joined the ranks? No, no, no, not at all. But the profession in search of validity for a long time, right, so profoundly insecure? Well, it's
 
</strong>Michael Hingson ** 07:23
a it's a tough subject, because a lot of it is is so I'm not quite sure how to describe it. It's so nebulous, it's so much that you can't really just pin it down and define it. You're dealing with emotions, you're dealing with people's attitudes, and so on. And that's really pretty nebulous, it's really kind of hard to just define it in so many words. Yeah,
 
<strong>Dr. Bob Wright ** 07:51
if we don't go to human experience, then we'd have nothing. But you've got to figure back in the 50s and 60s and 70s, the humanistic psychology movement was transforming businesses, or Life magazine had an issue that said, sooner or later, everybody's going to be an encounter group at their church or somewhere else. And so what what happened was, they still never tied that up to performance. And so you fast forward, and you get a guy named Goldman who bring in Oh, psychology, so wanted to be as science. And he starts out with positive psychology. He denies everything before, which is just absolutely not true. He and I are similar ages, and we grew up breathing those things. But positive psychology now has a deep research base that is becoming less and less nebulous, whether it's the emotional part with Frederick SENS Research, or his his part with other positive psychology research. So it's kind of cool, what's happening. And it just, unfortunately, doesn't include what happened before because it was so thoroughly attacked.
 
</strong>Michael Hingson ** 08:58
Well, and it's, it's an evolutionary process, right. Yeah, you got it. Yeah. Which is, which is exactly the issue. And that's, that's true of a lot of sciences. I mean, we can go back and look at physics and look at any any of the sciences and they've evolved over the years for a long time, classical mechanics, was it everything fit Newtonian law, but then we discovered that well, it's not quite that way, especially when you get closer to the speed of light. A lot of things change, but also, attitudes and philosophies of of sciences have have changed. So what you're saying certainly is no surprise, psychology as a science, social science or whatever, is still a pretty new science by comparison. So you're
 
<strong>Dr. Bob Wright ** 09:47
obviously a science guy more than I knew. And so, did you read Boones structures of Scientific Revolutions a long time ago. So that is where the term is. Trent was a sap perspective transformation, a new paradigm. That's yeah, he coined the term paradigm as we use it today. And he's in particular talking about the disconnect between Newtonian physics and einsteinium physics. And that gets us down to all the different paradigms, because a paradigm is a shift in knowledge. And the paradigm that psychology is wrestling with, is the shift from pathology and problems to potential and realizing making real our potential. Right.
 
</strong>Michael Hingson ** 10:35
And again, still, that is a harder thing to quantify them what you can do with a lot of physics, we also know that Einsteinian physics doesn't go far enough, but it's what we know, or what we have known. And again, we're evolving, but in the case of what you're talking about, it's a lot harder to pin down and put an exact number two, which is what also makes it a little bit more of a challenge. And we need to learn better how to define that, and communicate it as we move forward.
 
<strong>Dr. Bob Wright ** 11:03
Well, you know, that's the bind of pure research, but I've got a slightly different perspective on this. So what we measure our success against is the total quality of somebody's life, their relationships, their work, their personal concept, and their spiritual and their service to our world. And so in our work, now, our foundation is closing down in December, sadly, because we didn't survive COVID. But we had more than 90% of our students felt that they were living with a higher sense of purpose and spiritual integration. They tended to make more money by 30% or more in the first year of working with us. And and the divorce rate in our advanced couples was under 4%. And in the entire school, was under 9%. The last time we took a survey on that. So when if you've got the elements that typical markers of a quality of life, looking there, and they their self esteem was higher, people gave them comments that they looked better, and even commented to a lot of them that they look younger. So if you take those variables, we're now starting to find something for which everyone is reaching, whether it's better relationship, more money, more career fulfillment, or more contribution to the world, we help you be more you. And our core assumption is, then you will automatically grow in all those areas, the mistake so many disciplines make is they forget that the core element of that entire formula is the individual. And if we can help the individual optimize their self them themselves, then they are going to automatically begin shifting how they operate in those areas and get stronger and stronger in directions that are more satisfying, fulfilling, fulfilling and contributory to our world. By
 
</strong>Michael Hingson ** 12:52
definition. Yeah.
 
12:54
Isn't that cool?
 
<strong>Michael Hingson ** 12:55
Which makes a lot of sense. Well, some for you. You went on and got a doctorate and so on. But when you when you started coaching, I guess really the question is what got you into the whole environment of applied integrative psychology and coaching? What what really got you there? Okay,
 
</strong>Dr. Bob Wright ** 13:16
so, remember, we have a totally anti psychology, right? I have a taste of what we called existential psychology and group dynamics in France. So when I came back from France, I looked for the strongest program to get more training. And it was training in, in all the existential application of Gestalt transactional analysis. And the various body works and things of the time. And I studied those, I became a trainer in those. And it was wonderful to watch people learn and grow. But you still couldn't make a lot of money that way. So I went back to school and got an MSW and I, my goal was to be a therapist, therapist, and my partner Bob Kaufman was my supervisor and my MSW. And we built a business called human effectiveness. And by the mid 80s, we were doing 300 services a week, a third of whom were psychology types. And, and so that was my retirement goal. And in addition to that, we were leading in a lot of ways in what was called employee assistance and manage psychiatric care. And we were doing consulting and training, which is where you heard the story about Prudential. And so that was kind of the way to make money doing it and get licensed because I knew I was good at helping people and I just wanted the easiest and quickest license to get and that was an MSW
 
<strong>Michael Hingson ** 14:49
said then you got that and what did you do?
 
</strong>Dr. Bob Wright ** 14:51
So human effectiveness was our was our business from the 1979 To 1994.
 
<strong>Michael Hingson ** 15:02
And that was a business you started human effectiveness. Yeah. And
 
</strong>Dr. Bob Wright ** 15:05
so we had a very unique model of therapy using individual and group off of what Bob postle called contemporary Adlerian. Therapy. And we developed that more and more and more. And we started getting higher and higher functioning clients. And our clients were moving way beyond the therapy ideal. Their lives were taking off in all the areas we've discussed. And we started that we're doing well, in 82, we hired a PhD, you have to be dissertation approved, PhD from Yale, they had him start doing consumer research, found out that people loved what they were getting one time, near the mid 80s, I had a two year waiting list. And so when we asked our clients what was going on, and they said, We love it, but you're not telling us everything they wanted to know. And my first master's, which was in communications, was helping people in a psychiatric hospital, oriented to that psychiatric hospital. And so, what what, I've always been a consumer guy, and so we started putting together seminars to help our clients understand what was going on. So that changed our model, from individual group to seminars to training them, we did more and more research and they kept telling us more and more of what they wanted. So the model eventually, included Alfred Adler, existential developmental Albert Adler's areas of life, existential principles, and developmental levels, all in an axis of consciousness, helping people grow their consciousness, awareness and responsibility in life. And so those seminars were training people, many of whom could analyze their own life situation and strategize better than licensed psychologist. So we begin, we begin going, why why aren't people getting credit for this. So that's why we started graduate school on the road. And I left the therapy metaphor in 91. We started working towards developing our model in our seminars to be more and more effective with Judith in 9495, which led to the right foundation for the realization of human potential, and the right graduate university for the realization of human potential, offering master's and doctoral degrees in transformational leadership and coaching. We even got an MBA credited. Now that is, now that the foundation is closing down at Maharishi University in Iowa. So the program goes on. But the foundation is no longer running
 
<strong>Michael Hingson ** 17:40
it. And Judith is
 
</strong>Dr. Bob Wright ** 17:43
Judith and I are stepping into what we think is our ultimate mission is couples, couples, and helping people come become more conscious, responsible, satisfied in service filled couples. And so we're kicking that off in January.
 
<strong>Michael Hingson ** 17:58
And how long have you guys been together?
 
</strong>Dr. Bob Wright ** 18:02
We got married in 81. So it's 42 years or two years? Yeah. Wow.
 
<strong>Michael Hingson ** 18:08
Well, you have beat Karen and me by a year. But as I think I told you, she passed away last year. So we were married for two years and loved it and lots of memories. But I can appreciate the fact that you guys have made it work. And you've also worked together, which is as good as it gets. Yeah,
 
</strong>Dr. Bob Wright ** 18:28
so so the last two books we've written together, and to understand so the last book is called battling to Bliss. The couple's Guide to 15 Common fights, what they really mean how they can bring you closer. So our previous book called transformed. We had one paragraph as we were driving back from Texas to Illinois, that we fought over for probably an hour. And Judith has this wonderful mind. And I just, I'm the one that pushes things to get done. So I said that that sentence is good enough. She says, No, that sentence doesn't work with this. I'm going to come on down it. So she wins that sentence. And she wins. She ended up winning all four sentences. But I ended up winning and moving on. So movement is more my specialty and accuracy and depth is well we both do depth is Judith. So battling to Bliss is really about people people think fights are a problem. They don't understand fights are a symptom that you're dealing in, that you're working on becoming a better stronger couple together.
 
<strong>Michael Hingson ** 19:36
Yeah, and so there's nothing wrong with disagreeing as long as you eventually work together and recognize what you're doing and need to do. So. You're both one which is what it's really all about.
 
</strong>Dr. Bob Wright ** 19:50
Amen. You got it. So you develop
 
<strong>Michael Hingson ** 19:54
this thing you call the right model of human growth and development. And that's I guess what you're basically alluding to in the early 1990s? Well, I actually
 
</strong>Dr. Bob Wright ** 20:05
had Scott started with that research in 1982. And it developed. So the first thing we did was help people vision. Now, the work from Dr. Boyd says that Case Western is that vision is way more important than goals. So we'd have people write a vision in seven areas of life and measure their progress against that every four months. And they go, Wow, man, we're growing twice as fast. But you're still not telling us everything. We said? Well, the truth of the matter is, we think of you developmentally and we're seeking to help you develop in ways that you didn't get developed are all like plants that never got perfect nourishment. And we're helping you fill in those things. And so that led to a developmental axis of consciousness for them. And then we did another round of research. And they said, we're still not telling you said anything. We said, Well, the truth of the matter is, we're existentialists. And we, we just think if you're fully present in here, now you'll learn you'll grow, and you'll become the best you you can become. And so that brought in an existential aspect about the here and now, people engaging. And it's all driven by what we call the assignment way of living, which was started by Bob postal, who was part of the Alfred Adler Institute in Chicago back in the 1970s.
 
<strong>Michael Hingson ** 21:24
Okay, so but you developed it, and is that what you use in the the coaching that you did? And that you do?
 
</strong>Dr. Bob Wright ** 21:33
That? Absolutely. I'm working with. I'm working with an attorney who's shifting professions now, from law to coaching. And so what I do periodically is help her understand when she has a win. How did that win, take her on a step forward in her development, and then I help her understand how that win actually can be leveraged if she will have the discipline to keep doing it. Most. There's a thing called neuroplasticity. And most of the world is a little bit over in love with it. Because thinking oh, yeah, we can automatically change No, it takes 1000s of repetitions. So help her understand a vision of what it's going to mean to consistently redo that way of doing things. She challenges unconscious limiting beliefs, because our program was pretty much done by age seven, we are living out a self fulfilling prophecy off of our early programming. If we don't do things to transform, we can learn and grow. But transforming is the challenge.
 
<strong>Michael Hingson ** 22:39
Yeah, so what's the difference between growth and transforming?
 
</strong>Dr. Bob Wright ** 22:45
We're working on that for the founder of an incredible Japanese coaching group called coach a and his name is Ito son. And, and so learning is knowing something I didn't know before. Growing is doing something I've never done before. But in Judas research, the people who are in touch with their deeper yearning, engage more, and they learn more, it reveals to them regulating their limiting beliefs and their skill deficits. And it also causes them to share with other people that causes them to begin challenging their limiting beliefs. And so learning and growing can be yearning, it can be learned, knowing things and doing things who would have never done we call that liberating. When you're doing things you never would have done. Transforming requires that you pray that you that you strategically do new things in the direction that will consistently challenge some of your unconscious limiting patterns. If you think about what we have our neural pathways imagine we have a neural highway. And everything we do runs along that neural highway. But we want to cut a take a shorter road from Highway A to highway B. So we go into the jungle. Well, we get into the jungle halfway and we look back, we can't even see where we've gone. To get to highway B, we may get to highway B, but we will find out how to get back to Highway A. So we're still going to be doing the same thing. So we the first level of of as we think about it of transformation, neuro transformation is going back and forth along that path enough that we can see where we've been and we can repeat it. Then we have to widen that path. And we have to turn it into a well trodden path. And eventually if it becomes a superhighway, we have transformed and we are doing things that we never could have done before.
 
<strong>Michael Hingson ** 24:49
How do you get people to really overcome their limiting beliefs what what is it that you do as a coach that brings people maybe To that aha moment, and maybe it isn't quite so dramatic, maybe it isn't that at all, but it's more subtle, but how do you get people to the point where they recognize, oh, maybe it's not really quite what we thought, because not everybody's gonna go to France. Okay,
 
</strong>Dr. Bob Wright ** 25:16
so first of all, none of us has ever done. So I'm still dealing with my own limiting beliefs, and, and building new neural pathways the same way. But there's a way we start is what we call an Adlerian Lifestyle Analysis, Alfred Adler helped people understand there are perceptions, the unconscious beliefs that guide us, we have empowering our perceptions, limiting beliefs, empowering beliefs, that we we have limiting beliefs is our language for the limiting perceptions in Adlerian terms. And so when we understand that most of those were installed, by the time we were seven, we can do a lifetime and Adlerian lifestyle analysis that will help you understand your early programming in a way that can empower your growth the rest of your life or inform your growth the rest of your life and your learning and ultimate transformation.
 
<strong>Michael Hingson ** 26:15
Okay, and how do people perceive that?
 
</strong>Dr. Bob Wright ** 26:21
Well, the first time I experienced it was in front of a room of maybe 50 therapists. And it was a demonstration by Bob postal, the Adlerian, I mentioned. And I went up front. And in about 1510 minutes, I'm bawling my eyes out, as he's basically telling me my life story in ways that were profoundly true that I had never imagined. And most, most people except the most defensive, are blown away, that it can be that easily accessed.
 
<strong>Michael Hingson ** 26:54
So, alright, so he, he demonstrated that he knew you better than you thought he knew you and perhaps better than you knew yourself, then what?
 
</strong>Dr. Bob Wright ** 27:05
Well, first of all, he called it like mind reading. And it's what it feels like it feels like he's talking to somebody who's doing mind reading, and Bob postal it, boiled it down to like seven questions. Your birth order is super important in how you look for affection and affirmation in life. If you're the firstborn, did you win? Did you maintain what Adler called a position of primacy? Or were you overrun by a second, third or fourth born? In which case, that's a terrible blow to your self esteem? And so, how we negotiate birth order is probably the most important element of that. And then there are other elements, like who was mom's favorite? Who was dad's favorite? And we get everybody you know, most 90 90% of people say, Oh, no, my mom and dad, they were equal. That's absolute horse manure. And so what we get to that by is who is most like dad, who was most like, mom? And if you were in the zoo, walking and looking at things who would mom who would be holding Mom's hand and who would be holding Dad's hand? And then once we get to larger families, it gets even more complex?
 
<strong>Michael Hingson ** 28:15
How do you deal with that? And I asked that, knowing that in my family, of course, I was blind, I was the second child. And I think my brother always felt like he wasn't quite as well received, even though he was two years older. But in reality, when I look back on it, what my parents did was really worked, not to show favoritism, but they did have to do things differently with me than they did with him because he could see, and I didn't, but I think they really worked at it. But I think his perception always was that he wasn't the favorite, even though that I don't think that really was the case as I sit and analyze it even now.
 
</strong>Dr. Bob Wright ** 29:03
Well, you know, he may not have been wrong. He might not have been got more attention. So the primary indicator of a favorite is attention. It doesn't necessarily mean for what, because you get seen more, you get more interest more, you develop a sense that you matter. And he's developing a sense that he doesn't matter. So in Adlerian terms, you may have overrun him, and that was a terrible blow to his self esteem.
 
<strong>Michael Hingson ** 29:33
Yeah. Yeah. Even though this Oh, sure. If you want
 
</strong>Dr. Bob Wright ** 29:38
go ahead. So how's he doing today?
 
<strong>Michael Hingson ** 29:40
He passed away in 2015. So he died of of cancer.
 
</strong>Dr. Bob Wright ** 29:45
How did he do in life? Well,
 
<strong>Michael Hingson ** 29:47
fair question. He ended up working for the Customs Organization, the US customs in communications. He was married for, gosh, probably close to 40 years as well. I'm not sure that he was as happy as he would like, just in looking at it. He tended to want to be very controlling. And his wife didn't have a problem with that. But I think that I think there were some issues, but I think he did. Okay, but not great.
 
</strong>Dr. Bob Wright ** 30:28
So you've been happier in life than he has, even though you have a profound challenge. Well,
 
<strong>Michael Hingson ** 30:35
I think the challenge is more perceptual than in reality, but Yeah, probably. That's it.
 
</strong>Dr. Bob Wright ** 30:41
Thanks very much.
 
<strong>Michael Hingson ** 30:44
That's probably so.
 
</strong>Dr. Bob Wright ** 30:47
But I also so your dad overran him. Yeah, I
 
<strong>Michael Hingson ** 30:51
hear you. You did. Even though we even though later in life, he was in Florida, and I was in California, or in New Jersey. I think I appreciate what you're saying. Yeah.
 
</strong>Dr. Bob Wright ** 31:05
Yeah, it's it's hard for us to accept when we start looking at these unconscious elements of what's called the family system. And and the system is there's no blame. There's no blaming. Yeah. But But who is your mom's favorite?
 
<strong>Michael Hingson ** 31:21
Well, I'm sure that that there are those that would say it was me. I'm not, I'm not really so sure. Because the way my mom interacted with us, was was different with each of us. She had to help me learn braille again, when I was going from third to fourth grade. And she took the time to do that. But she also did take the time with my brother, but I'm sure that he would tell you that I was,
 
</strong>Dr. Bob Wright ** 31:48
well, what was your dad's favorite? Oh,
 
<strong>Michael Hingson ** 31:53
I'm sure that, that my dad and I spent more time together because I was interested in things that he was much more than my brother like electronics and science. So I'm sure I
 
</strong>Dr. Bob Wright ** 32:02
was, who was murdered?
 
<strong>Michael Hingson ** 32:06
Gee, that depends, I guess, on everything, but probably I was. Nobody ever wants to answer this, by the way, probably. But probably for a lot of reasons. I would say I was. Yeah,
 
</strong>Dr. Bob Wright ** 32:15
pretty obviously. So we don't know what his potential would have been. Right, who got developed? And so my guess is he was actually your mom's favorite. He might very well have been. But But I think it was your mom's favorite because your mom counted on him to keep things working in the family while he was hungry, but didn't didn't know how to do anything. But please her as she was ministering to you. And as your dad was enjoying playing with you? Yeah. Yeah. I mean, I'm sure there's
 
<strong>Michael Hingson ** 32:50
a lot of there's a lot of truth to that.
 
</strong>Dr. Bob Wright ** 32:52
Yeah, I know. I just, it's so much fun to get out of this. Michael. Yeah. It
 
<strong>Michael Hingson ** 32:59
makes a lot of sense to, to really look at it in the in the way that you're doing. But I think there's there's another aspect of it, and it's part of human nature, that gets to be a challenge. Because he was probably a person who felt not as happy, not as loved and didn't know how to deal with that, and maybe address it in his own life. And I learned how to do some of that, and learn how to deal with a lot of the challenges that I faced socially, and, and economically. But I think that one of the things that he never did learn was how to go back and look at himself and look at his life and grow in the same way. Yeah,
 
</strong>Dr. Bob Wright ** 33:50
amen. Probably wasn't as inquisitive as you know,
 
<strong>Michael Hingson ** 33:54
I'm sure he was not. That I'm very sure of. And it's it is a it's an issue because one of the things that I maintain today is that all of us can do so much more to grow. If we would spend more time even just in the evening before we go to sleep, being introspective, looking at whatever happened on a given day. And why it happened the way it did, what could we improve? What went great, what could we even have done to make what went great greater? And I know that he didn't do a lot of that,
 
</strong>Dr. Bob Wright ** 34:28
you know, there's actually a spiritual discipline with the max handle Rosicrucians that, that goes into that. I'm not a follower of theirs, but this they call it a retro flexion or retrospect, I forget what they call it. Exactly. Because when I was in school in France, the game was the minute your head hit the pillow. You were to rewind your day in reverse to when you first woke up. Yeah, and it's incredibly challenging. It is our emotions get I get sparked off, we get to see where we had unfinished business during the day. And it took me all of pretty close to a year before I got back to a morning, and that was pretty diligence, did diligent application. And so I think you're absolutely right.
 
<strong>Michael Hingson ** 35:23
There's a lot of value in in doing it. Because no one can teach us anything people can give us information. But we have to teach ourselves. And I've learned, even just this year, I now hate calling myself my own worst critic. When I listen to speeches and other things I always have said, I'm my own worst critic, and when in reality is the case is I'm my own best teacher, because I'm the one that can teach me. And it's always good to take a much more positive approach. And recognizing that actually helps when I go back and analyze the day and analyze the things that have gone on. Because I look for the lessons. And the lessons aren't just in the things that went wrong or the difficult things. The lessons can come from anywhere, but we have to look for them.
 
</strong>Dr. Bob Wright ** 36:08
So you just defined the transformation of a perfectionist, perfectionist, criticized because it's the work outcome that matters. And people that are learning and growing and stepping beyond perfection. Look for the lessons. So you just described you growing, from avoiding mistakes, to feeling more and more success and satisfaction in learning and growing. Congratulations. Well, thank
 
<strong>Michael Hingson ** 36:37
you. And even the so called Mistakes You know, there aren't they're not a mistake until it ended up being one. And again, the lesson is, what do you learn and do about it? Yeah,
 
</strong>Dr. Bob Wright ** 36:46
but you're unusual, Michael, because you've actually taken a philosophy and applied it. A lot of people would say the same things you just said. But they don't practice it. I believe you practice it.
 
<strong>Michael Hingson ** 36:58
And you know what? It's fun.
 
</strong>Dr. Bob Wright ** 37:01
It says pretty clear. Yeah. You have fun way before now. Yeah.
 
<strong>Michael Hingson ** 37:05
Well, I like to look for the for fun. Personally, I think life is an adventure. For years, I've called the Internet, a treasure trove an adventure. And yeah, there's a lot of stuff. And there's a dark side. And there are all sorts of different things that go on. But there's also so much information that's out there if we bought look for it and use it. Amen. So it really, it really helps a great deal. And you know, so it's, it's worth doing well, in your case. So, you you have been so what business do you own? Now? What What's your business called? Or do you have one right now? Well,
 
</strong>Dr. Bob Wright ** 37:47
we write business Inc has been our flowthrough business forever. But we are reemerging to the world as live right? Li ve WRI ght with Judith and Bob. That is our new go to market identity. Pool.
 
<strong>Michael Hingson ** 38:07
That's a great name. And certainly, from a marketing standpoint, one that somebody can remember.
 
</strong>Dr. Bob Wright ** 38:14
Well, right now we only exist online is D r B o <a href="http://b.com" rel="nofollow">b.com</a>. And Dr. Judith, Bob Wright, dot com or Judith <a href="http://wright.com" rel="nofollow">wright.com</a> I think or at any rate, we don't have a joint website yet. We'll be launching that in December, God Willing and the creek don't rise
 
<strong>Michael Hingson ** 38:35
well and make it accessible. And if you want help with that, I can help
 
</strong>Dr. Bob Wright ** 38:41
you. So so cool. Cool. I'm gonna have to find out more about what you can do them. Because I really don't know,
 
<strong>Michael Hingson ** 38:48
we can talk about that. And we can talk about ways to do it. And it's and it's something that that you should do. Because the reality is what most people don't realize is that the cost of doing business should really make sure that inclusion is part of it. You know, I when looking for jobs and talking to many, I'll just use blind people as an example. We've had companies say but I can't buy a screen reader for you. That's not in our budget. Well, you know, sure it is you buy computer monitors for everyone. I don't need a monitor. But I do need a screen reader. Inclusion ought to be part of the cost of doing business.
 
</strong>Dr. Bob Wright ** 39:26
Well, which is why you're going to be our consultants. So we our desire is to have our work available in all languages. We're going to be putting out our couples book the heart of the fight in Spanish. The heart of the fight reached number one nonfiction best seller in China, Judas soft addictions solution is, as of our last knowledge, number 10 self help in China. And so the languages aren't just words and spoken are they but there's I mean, there's there's what do you call blind accessibility? Michael?
 
<strong>Michael Hingson ** 40:06
Well, there are a couple of ways to do something like that. A lot of it is just doing the right things on on your website, or when you produce a book, if you have graphs, they should and pictures, they should be defined. You can do an electronic version, you can do an audio version. And there are ways also to put the book in Braille. And again, we can we can certainly talk about that. Well,
 
</strong>Dr. Bob Wright ** 40:28
I'm zipping myself an email to circle back with you on that. So let's keep going with what you've got today.
 
<strong>Michael Hingson ** 40:36
Well, definitely one thing I need to say, because I was looking for when I was getting ready for now, is I would like to have pictures of your book covers that we can put in the cover notes so that people can go off and find them later.
 
</strong>Dr. Bob Wright ** 40:51
We'll get it. Perfect.
 
<strong>Michael Hingson ** 40:53
Well, tell me a little bit more about you and coaching. What ultimately do people get out of what you do? After a question,
 
</strong>Dr. Bob Wright ** 41:07
you know, I'm gonna go back a little further, we get everybody knows we get what we put into things. Yeah. And so to get
 
<strong>Michael Hingson ** 41:16
the most out of coke, good psychological answer, go ahead.
 
</strong>Dr. Bob Wright ** 41:19
Well, I'm actually going to answer it. I appreciate the work up to I'm gonna work up to it. So the investment is time, money and personal upset. The price most people are not willing to pay is the person will upset we have to do to stretch beyond our own serious limit deeper mental limitations. And when we do that, for me, I had a lot of limiting beliefs about money. I could give you stories, we talked about the mythology rules, myths and beliefs about money when I looked growing up, my dad's brothers, who had way more money than we had, didn't have a marriage as good as my dad's marriage. And one of my dad's brothers was a particular jerk. And he was the wealthiest of them. And so I draw this conclusion from early on in life, because we all grew up within miles of each other, or blocks, actually, that it's either money or relationship. So a limiting belief I've had to challenge forever, is money and relationship. And fortunately, I'm making some progress on that and intend to make even more before I'm done. Well,
 
<strong>Michael Hingson ** 42:37
it's interesting. People think that if they have a lot of money, they're successful, and they're happy. And what pops into my mind? And I'm not going to try to get political here. But what pops into my mind is Donald Trump, I wonder how happy he really is.
 
</strong>Dr. Bob Wright ** 42:54
You know, we can actually dive right into the happiness things. First of all, there's a lot of research on it that would show that he doesn't have the characteristics. But that's another story. But right, I hear you. But I think everybody has a formula for happiness, most of them are wrong. Yeah. And I think the good fortune in my relationship foundation is relationship. You know that happiness research says, the biggest variable is learning and growing. The happiest people are engaged in learning and growing. There, they have New Horizons coming up, that they can learn and grow together and a couple or whatever they're doing, but they learn and grow. That's happiest.
 
<strong>Michael Hingson ** 43:33
That's the most successful thing that one can do. And it is all about learning and growing, and wanting to learn and grow. And I think he pointed out very well, a lot of people will provide lip service to a lot of this. But the reality is, they're not really growing. It's just a lot of talk. Habits are hard to break it. I've heard all sorts of different numbers about how many times you need to do something to change a habit. But still, ultimately, it doesn't happen until you can, not only intellectually but emotionally recognize that the change needs to happen and then do it.
 
</strong>Dr. Bob Wright ** 44:15
So that's that's the end the cost. So Judas seminal work on soft addictions was looking at the cost that turned out causes a lot of people to take on the habits. However, a habit is a behavior to order to change the deeper level behind that habit. Because they have, it's always doing something for us in service of a limiting belief. And so a limiting habits because we remember two kinds of beliefs, two kinds of habits, empowering and disempowering. And so it's really important to understand, if I really want to learn and grow to the max, I have to go through the discomfort of not just changing the habit, but changing by myself my thoughts, feelings and actions at the foundational level
 
<strong>Michael Hingson ** 44:59
and that's The cost. Yes, sir. And it's it's not as expensive as one might think, if you really apply it and do it. But the problem is, so many of us don't want to do that, because we're just, I hate hearing while I'm, you know, people are in their comfort zone, they don't want to change. We talk about change all the time. But I think people don't want to change I think we we are brought up to just like our comfort zones and not wanting to change, we don't do what we talked about before retrospection or introspection, that's too much work. And so we we don't get taught by others nearly as much as we should. The real value of change, but change is all around us. And change is going to be everywhere. I after September 11, I kept hearing, we got to get back to normal, we got to get back to doing things the normal way. And I bristled at that. And it took me a little while to understand why I was so upset with it. But I finally realized, normal will never be the same. Again, we can't get back to normal because if we do, we're going to have the same thing. And we will have learned absolutely nothing. Even with a pandemic, I hear about getting back to normal, but normal will never be the same again, the
 
</strong>Dr. Bob Wright ** 46:17
problem that you're getting it from me that I think about with that usually is that normal is is average, and none of us really want to be average, we want to be better than normal. So why would we want to get back to normal when we still haven't hit our potential? Yeah.
 
<strong>Michael Hingson ** 46:36
But we're not thinking about that. And we haven't learned to think in that way. Until we
 
</strong>Dr. Bob Wright ** 46:41
understand Judith research. So there's yearning, engaging, and regulating seeing where my limitations come in. Then liberating challenging those limitations. It's so challenging those limitations, and then re matrixing. And then I have to keep stretching myself towards the new, further goals. That forced me to look beyond my limiting beliefs, because they're always there. And they're always are rising beyond them.
 
<strong>Michael Hingson ** 47:07
How do we get people to be able to do that?
 
</strong>Dr. Bob Wright ** 47:10
I don't, we don't get people to do anything. It's all about investment. Will they pay the price? Spend the time reading the money, what they need to do? I was talking to a guy today who's ultra ultra wealthy, who started out with my former partner. And he would never have been able to pay my partner's rates today. And I said, You mean, you wouldn't have charged it on your credit card at least to find out? You know, what he could do for you? And so the people that I see that really want it, some people just charge it on the credit card, but they don't do it. Others? Do, they charge it on the credit card, and they've got that credit card paid off and are able to really fly with the overtime? Yeah,
 
<strong>Michael Hingson ** 48:00
so and I was delivered and asking the question the way I did, but it isn't how do we get people to do things? What is it that will make people understand that they need to change? I mean, you've been coaching a long time. And I know there's not one key but what, what, more often than not is the trigger that make people go, Ah, I gotta really think more about this.
 
</strong>Dr. Bob Wright ** 48:27
You know, there are a lot of things in life traumas, car accidents, deaths, losses, that move people into that. There's a thing called a sociopath is sociopaths, not wanting to get divorced, will sometimes start looking at themselves for the first time. And so but but I think that, that Adlerian analysis, when people understand that there is an objective way to look at who they are today, it's your strengths and your weaknesses, as revealed by that lifestyle analysis we started playing with with you, then as you understand that there really is a way to do it, and it is systematic and reproducible, then the game starts really shifting, but most of the world doesn't believe it's possible because so many people are selling so much horse manure. Yeah.
 
<strong>Michael Hingson ** 49:21
And we haven't learned to separate all the negative negativity in as you said, the horsemen or from from the positive stuff, we, we just haven't really learned how to do that and the people who have can really start to deal with it. One of the things that I have experienced over the past several years, especially with the pandemic is that for years I would travel and speak and tell people about my story and people said, well, you're blind. Of course you didn't know what happened. I point out well, the airplane had 18 floors above us on the other side of the building I got to tell you, nobody knew Superman and X ray vision are fictitious. Right? Well, but then the the other part about it is that what I realized over time was that the reason I wasn't afraid was that I prepared. I learned all about the World Trade Center, I learned what the emergency evacuation procedures were, I learned why they were as they were. And so when something actually happened, I was prepared for it. I didn't need to worry about reading signs. And if I had been in the building alone, I would have just been able to evacuate. But I wasn't alone. And we got some guests out. And then a colleague who was in from our corporate office, David Frank, and I went to the stairs, and we started down. But the reality is that what I learned was that for me, I, in fact, was not talking about why I wasn't afraid. And I didn't teach people how to learn to control here. So we're writing a book about that. And, and so I'm, I'm realizing that what I can help people do is recognize that you can learn to control fear, it's not that it's going to go away. And if you tell me, you're never afraid, I won't buy it. But you can learn to use fear in a powerful way, rather than letting it as I put it, blind you or overwhelm you,
 
</strong>Dr. Bob Wright ** 51:27
by preparing as you prepared the primary formula. First of all, we don't control it. But by preparing it doesn't grip us at the same level. We have pathways that we've already created. So you had created those pathways inside of yourself. And so sure you were afraid, but you had the fear motivating you along pathways for which you had prepared.
 
<strong>Michael Hingson ** 51:51
That's right. Help others. That's right. And we did and at one point going down the stairs, David panicked and said, Mike, we're going to die. We're not going to make it out of here and then and I just snapped at him. I'd love to joke about it and say, since I have a secondary teaching credential, I took that secret course voice 101 How to yell at students but you know, the the reality is that that what I did it I just snapped at David. I said, stop it, David, if Rosella and I can go down the stairs, so can you. And after that, he said, I'm going to I got to take my mind off of what's going on. And he walked the floor below me, went all the way down the stairs, he shouted up to me what he was seeing on the stairs. Now, did I need David to do that? No. But I knew that it would help David be more comfortable. But it had another effect, which again, was something that I figured out later. And that is that, as David was shouting up, hey, I'm at the 44th floor. This is where the Port Authority cafeteria is, we're not going to stop we're going on down. People above us. And below us. Many, many floors hurt him. And he gave them something to focus on. And I think that he did so much, not even thinking about it or realizing it to help people not panic as we went down the stairs, which was so cool. Oh, I
 
</strong>Dr. Bob Wright ** 53:07
just love it. So let's but let's go back. So, So fear is the primary the most basic emotion if you stay alive, sure. So you were afraid for him, not for you, but for him. And so you slapped him out of it. So you harvest your anger. So fear, fear, hurt, anger, sadness, and joy are the critical emotions that are fully foundational emotions. And so you have a relationship with your fear as few of us but in some ways, maybe. And you actually were able to harness anger as the crossover emotion between fear and joy. So you kept him alive, harnessing your anger to slap him out of it. And he became the leader he could become. Yeah. And needed.
 
<strong>Michael Hingson ** 53:56
Right. Well, and that's it's part of the story that that I think is he's such an unsung hero and what happened on September 11, because I know he had to keep so many people focused because they had someone to focus on. And someone who they could hear who was all right, no matter where they were on the stairs. Somebody else was okay, somewhere.
 
</strong>Dr. Bob Wright ** 54:21
So first of all, he was a leader right in relationship to you,
 
<strong>Michael Hingson ** 54:25
by definition. Well, in some ways, yeah.
 
</strong>Dr. Bob Wright ** 54:29
So you slapped him back into his leadership mode. And even though you didn't need it, he started leaving you in his own mind, but he was actually leaving everybody down those
 
<strong>Michael Hingson ** 54:40
steps. He was, you know, that was one of the things that he did his he was only in for the day from our corporate office. But but he but you know, the two of us, between us there were a lot of ways people also said to me later, we followed you down the stairs because we heard you praising your dog and We heard you staying calm. So we were calm. We followed you. Yeah. So we, in a in a very well, unpredictable isn't the right word but a very subtle way we the two of us really helped a lot of people. Oh
 
</strong>Dr. Bob Wright ** 55:15
my god, you guys formed the most amazing impromptu leadership team.
 
<strong>Michael Hingson ** 55:19
Right. Holy cow. I
 
</strong>Dr. Bob Wright ** 55:21
love it. Yeah. Well, isn't that cool? Oh, it's beyond cool. That is way beyond Cool.
 
<strong>Michael Hingson ** 55:27
Well, this has been fun. We need to do it again. And we need to get Judith involved. So we got to do
 
</strong>Dr. Bob Wright ** 55:33
another one of these. Absolutely looking forward to it. But
 
<strong>Michael Hingson ** 55:37
I really appreciate you being here. And I want to thank you and I want to thank you all for listening to us today. I hope that you enjoyed it. And and you heard Bob analyze me a little bit and it was a lot of fun and No, no problem at all. So we'll have to do more of it and and have another time together which I think would be fun. But I want to thank you for listening to us. Love to hear your comments. Please reach out. You can reach me Mike hingson at and my email address is Michael h i m i c h a e l h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Michael h i at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Or go to our podcast page www dot Michael Hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> love to get your thoughts please give us a five star rating wherever you're listening to us. We value that and really appreciate all that you have to say. Bob if people want to reach out to you how do they do that?
 
</strong>Dr. Bob Wright ** 56:37
Well my website for now until we put them all together is Bob Wrightdot com or D r. B o b W r i  g h t dot com My email, which is easier right now we're in transition. The new company, as you heard will be live right with Judith and Bob. But right now D r. B, o b at Judith and <a href="http://bob.com" rel="nofollow">bob.com</a> D R B O B at J U D I T  A N D B .com. Cool.
 
<strong>Michael Hingson ** 57:04
Well, thanks again for doing this. It has been fun. And let us definitely set up another time and do another one of these.
 
</strong>Dr. Bob Wright ** 57:13
We've got more to talk about in so many ways, sooner than later while we're still putting together the web universe.
 
<strong>Michael Hingson ** 57:20
Perfect. Glad to do it. Well, thanks again for being here.
 
</strong>Dr. Bob Wright ** 57:23
Thank you so much.
 
**Michael Hingson ** 57:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Cutting-Edge Thinker and Renowned Coach with Bob Wright</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f9c0824c-ae65-4d5f-a9f1-7239c1dc1f03.mp3?source=rss&amp;ext=asset.mp3" length="85732253" type="audio/mpeg" />
<itunes:episode>243</itunes:episode>
</item>
<item><title>Episode 242 – Unstoppable Intercultural Expert and Life-Long Learner with Cassandra Mok</title>
<guid isPermaLink="false">https://pinecast.com/guid/26b5cbf7-c677-417c-a62b-e8ebc05230bd</guid>
<pubDate>Fri, 21 Jun 2024 11:00:20 -0000</pubDate>

<itunes:duration>01:08:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5edfe3b7-6f25-4e9a-a5d6-551db83990ad/UM242-Cassandra_Mok-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Cassandra Mok grew up in Australia. She was the daughter of Malaysian parents and Chinese grandparents. She will tell you that her childhood was a bit of a challenge working through the values and norms of her parents that often were quite a bit different from the Australian life and people around her. All her experiences gave her a keen interest in the blending of cultures which also led to her traveling to various countries.
 
Our conversation covers topics like how to mix cultures in a positive way. We also discuss a lot of topics about how people can learn to be better leaders through what clearly is utilizing teamwork and trust to create better working environments within organizations.
 
Cassandra is an executive coach with a broad world view that helps her interact with people who come to her from many different perspectives and attitudes. Clearly, she has developed a mindset that is unstoppable which she attempts to instill in those with whom she works.
 
<strong>About the Guest:</strong>
 
Cassandra Mok is a human; although as a child, she was often asked what the weather was like on her planet. Born in Australia, she comes from a heritage of migration as her parents were born in Malaysia to her Chinese grandparents. As such, she grew up in a blend of cultures, negotiating between different norms and social expectations. This made her highly aware of how essential intercultural communication and understanding are to building effective relationships. 
 
As an adult, she followed her dream to experience other societies and ways of life. Through her studies and career, she has lived in Cambodia, Canada, China, Dominican Republic, Ecuador, Mexico, Nepal, Singapore, and Vanuatu. Her professional experience has mostly been in international development - on poverty alleviation and social &amp; behavioural change programs as well as organisational change management. However more recently she has been working with startups, seeking to create social impact through entrepreneurship and innovation.
 
Cassandra is a complete nerd and loves exploring the intricacies about many aspects of society, cultural evolution, group dynamics, human behaviour, science and technology. Her research focus for her Masters was about how international legal frameworks affect agrobiodiversity. While studying her Bachelors of Communications in Social Inquiry and in International Studies (Mexico), she did research on why young Mexicans weren't using contraceptives. Additionally, Cassandra has a Postgraduate Certificate in Organisational Coaching and Leadership and is certified Executive Coach - helping managers effectively implement change initiatives and to become inspiring leaders.
 
Cassandra is passionate about collaborating with others on “wicked” problems through harnessing the power of their people and systems effectively to create positive social change. She loves meeting people working on interesting things to figure out complex challenges so feel free to reach out.
 
<strong>Ways to connect with Cassandra:</strong>
LinkedIn: <a href="http://www.linkedin.com/in/cassandramok" rel="nofollow">www.linkedin.com/in/cassandramok</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet today we get unexpected, I guarantee you. Today we get to interview a lady who, in the bio that she sent me started it by saying that she was human. Although people often asked her what the weather was like on her planet when she was a child. I don't know what to say about that. But you know, if if she's from another planet, we'll find out about it and see what language she speaks to us. But I would like you all to meet Cassandra Mok who lives well around the world. She started in Australia today. She's in Singapore. She's lived in a variety of countries, and really has a great appreciation. And she will tell us for international cultures, and finding ways to get people in cultures to communicate and interact with each other. And with that introduction to Cassandra, thank you and welcome to unstoppable mindset.
 
<strong>Cassandra Mok ** 02:24
I'm really excited to be here.
 
</strong>Michael Hingson ** 02:26
Well, we're glad you're here. So let's get to this business about what was the weather like on your planet? Tell us about Cassandra as a child and growing up and some of that a little bit? Yeah,
 
<strong>Cassandra Mok ** 02:37
ah, so I was born in Australia. For those people who are watching, I don't have what is quintessentially an Australian face. Often it's perceived that you know, you have these blonde beach people is the typical Australian stereotype. My parents are actually from Malaysia, but my grandparents are originally from China or Singapore. So I grew up in this hodgepodge of different values and expectations about what was normal, what was behavior, what was being good, all of these sorts of things. And it's, it's a mix, it's not just the Australian, it's also the Chinese, but that different kinds of Chinese because Malaysian Chinese isn't the same as mainland Chinese. Right? Yeah. So that's, that's a little bit about me. I think that that's probably one of the reasons why I was always sort of thought of as naughty by my parents and weird by people at school. You know, things that I did were different. We lived in a lot of places in rural Australia, where we were often the only Asian family in town. So, you know, there is no, you know, frame of reference for people to sort of, sort of be like, oh, there's something different, you know, there's glow people don't all do the same things. Yeah.
 
</strong>Michael Hingson ** 04:18
So what did you do? That was naughty? Ah,
 
<strong>Cassandra Mok ** 04:22
okay. So Australians have very independent minded and we swear a lot doing, trying to make sure that I didn't swear a lot in this podcast. And, you know, tend to be a little bit troublemaker. There's a little bit of a rebellious culture in Australia. And the typical Asian parenting style, especially back then, was very, you know, you should listen to your parents. You should be obedient. You should do what you're told. You should follow the rules. And again, the rules are different. Ah, so you know, then you have to follow these unspoken rules about how to behave, and you don't have other people to comedies. So when people grow up in a culture that makes matches with their parents expectations, you learn some of those rules by watching other people. Whereas when you're living in an environment where the behavior of people is very different from what your parents expect, and you are following the things that you're learning at school, or watching others, or the other kids and how they behave and interact, then your parents think you are naughty. So I was very independent minded, very independent minded as a kid.
 
</strong>Michael Hingson ** 05:44
So there was a little bit of a culture clash there and your parents had a little bit of a difficult time, sort of reconciling you and and behavior from school, and just what kids would do in Australia, as opposed to what they would expect you to do.
 
<strong>Cassandra Mok ** 06:04
Oh, yeah, absolutely, absolutely. I think when my dad went to university in Australia, so he's much more Australian eyes and likes a lot of the Australian things, but there's also a difference between being something and, you know, expectations people have in their head, you know, so talking back is definitely not seen as something you do, particularly back then and in Asian culture. Whereas, yeah, I had a very sharp tongue. So yeah, it did, it did definitely cause some some tension in my parents when I was growing up. But luckily, for me, I think my parents would become more Australian, but I think they also recognize that, you know, that sort of independence and that independent thinking, has sort of helped me as an adult, whereas as a kid, I was probably very difficult. But as an adult, makes me much more resilient and much more problem solving.
 
</strong>Michael Hingson ** 07:01
It sounds like they did learn to cope with it some
 
<strong>Cassandra Mok ** 07:07
told me to just cope, I think it's also appreciate, you know, coping is sort of like tolerance, you put up with something that I really like, and don't get me wrong, you know, I think that yeah, but there's, you know, that exactly, the appreciation is very much like, oh, okay, this thing that I used to think was bad, I now understand the flavor of flavors of it. I understand how it's beneficial. I understand how useful it is. So I think my parents, so become more appreciative of some of the, the skills and perspectives as I've gotten older. Well,
 
</strong>Michael Hingson ** 07:47
so. Did you go to college in Australia? Or, or did you do college? Or what did you do? Yeah,
 
<strong>Cassandra Mok ** 07:53
so after high school, I went to university. That's what we call them in Australia. And I did most of my university in Australia. But I also went to Mexico, because I just wanted to live somewhere completely different. I think one of my motivations to also choose Mexico was that prominent Australian perspective. For example, in the mass global media, Australia is seen as kangaroos, and deserts and beaches. And while that is somewhat true, it's not true for every Australian, it's not true for every Australian environment. Not all of us have kangaroos in our front yard, some of us do. And so for me, I was really fascinated by Mexico, which began in Australian media was very much portrayed through probably a North American lens English speaking North American lens, which was desert kept us as big hats siestas. And there was something fundamentally that I didn't feel oh, that's, that's probably not true. So what is it like in Mexico? And what do Mexicans actually think? And what is the Mexican way of life that isn't a almost a parody of very specific visual elements. So I wanted to experience that. So I spent a year and a half in Mexico.
 
</strong>Michael Hingson ** 09:16
So when did when did you do that? What level of college were you at when you did that?
 
<strong>Cassandra Mok ** 09:22
So I did international studies as part of my degree. So in Australia, we have these things called double degrees, where you do two degrees at the same time. And so that was my international studies component. So it was the last few years of my degree.
 
</strong>Michael Hingson ** 09:38
Was that a bachelor's or a master's? Or did you go into it? Upper or advanced graduate work?
 
<strong>Cassandra Mok ** 09:46
Yeah, so that was in my undergraduate but I ended up doing a marketer's later on. And yeah. Further, further academic studies later on.
 
</strong>Michael Hingson ** 09:55
Did you do that in Australia or somewhere else? In
 
<strong>Cassandra Mok ** 09:58
Australia In Australia I had this grand idea to do it somewhere else. But at the time, I had moved back to Australia and and was getting my master's. So spent time doing that. Eat my graduate certificate. I did it during COVID. So, technically, I was sitting in Cambodia, but it was from an Australian institution. So when people say did you study in Australia? I tend to say yes, even though I never set foot on campus in Australia. Yeah, but it was from an Australian institution. So
 
</strong>Michael Hingson ** 10:35
well, you lived, you've lived in a number of countries now you haven't been to the US, or have you been here at all?
 
<strong>Cassandra Mok ** 10:41
I visited. I have a few friends. Some who were from the US Originally, the others who have migrated. So I've been to the US I've been to I was in Texas one year for the Fourth of July. That was a
 
</strong>Michael Hingson ** 10:59
that's an interesting time to be there. And interesting.
 
<strong>Cassandra Mok ** 11:03
The supermarket was fascinating. I've spent some time in sort of the New England area. California, I think I've been to Colorado. It was a while ago. Don't quiz me about things that I remember. I mean, there was there was an interesting culture shocks, even small things, I would say, Okay, I'll give you a really silly story is that when I was young, sometimes we would get these fridge magnets and you get fridge magnets and all sorts of food. And to me, it was always really peculiar because the cheese magnet would always be very orange, and the egg magnet, the yolk would be very yellow. And as a kid, I was very confused. Because in Australia, it's the other way around. Our egg yolks are very orange. And our cheese is quite light in color. And my brain really what what, like, clearly they can do the colors. Why had they made this up? In the USA? I was like, Oh, your cheese is orange. And your eggs are a much lighter yellow color. And so it was little things like that that just a bit like oh, that's, that's different. Yeah.
 
</strong>Michael Hingson ** 12:16
Well, so you. You mentioned the supermarket was out on the Fourth of July.
 
<strong>Cassandra Mok ** 12:23
Around there, I think I've been to a few supermarkets because I've traveled with friends or hung out with friends in their supermarket. So yeah, different different foods, different products. I think, one, one of the times I went I think I went to one of the really big supermarkets and was just astounded by how many things that were. And specific things. I think I had never seen bread that hadn't been cut the crust cut off already, before I went to the US. And I was like this is the thing.
 
</strong>Michael Hingson ** 12:55
When we lived in when we lived in New Jersey, and we lived there for six years, one of the things that amazed us as opposed to California and was this in California, there's an aisle that has bread and other baked goods and so on. In the markets that we generally frequented in New Jersey, they had a whole aisle of nothing but different kinds of bread, different shapes, and just all sorts of different breads. It was amazing. We never experienced that kind of thing before. And then on top of everything else. When big holidays came like Thanksgiving, for example. It was amazing how many people waited to the last second to go and shop. We went down one day on the day before Thanksgiving. And the lines were incredible. We never saw lines like that out here. And we thought the same every year, people just waited till the last minute, or they decided they need more who knows. But it was incredible. But everyone got along, which was also the other part about it. Oh, planning?
 
<strong>Cassandra Mok ** 14:07
Do you think it was planning or panic buying? No. It's much smaller.
 
</strong>Michael Hingson ** 14:13
I don't know. I don't know that it was either of those. I think it's just the way they did it. And, and people maybe they waited at see who I was going to come for Thanksgiving or whatever. But they, it all worked out. And everyone got along, which was really great. There weren't a lot of the kinds of things that we we hear about where people don't always get along today in markets and so on. But back when we were there, which was 1996 to the beginning of 2002 people got along really well in the markets and everyone understood it. So it was okay. But we enjoyed
 
<strong>Cassandra Mok ** 14:52
it. I think that there's this concept of scarcity, right? That you know if If If markets or people were planned for it, there was enough things to go around, it normally isn't a bit of a problem. But I think that these days, there's also the perception of scarcity. Because we're so used to having everything whenever we want, especially in developed countries, that when we don't get something we want. And also, we have this added factor where instant gratification is so quickly resolve you, you order it online, and it shows up in half an hour, that people don't tolerate unpleasant emotions, or don't tolerate the immediacy of getting what they want, as well. Whereas before, especially before globalization became very strong. You only got certain foods and certain times and once it was done, it was done. And you didn't always get it. And so that ability to kind of be like, Oh, we didn't get it. So okay. You know, we just didn't get it, I think is much different from now. This expectation, or, yeah, this, I guess it's an expectation really, that, you know, when I want it, I can get it. And I can get it now. And we marketed that way too. Right? Yeah. Constantly to control.
 
</strong>Michael Hingson ** 16:13
And if something happens, so you can't get it right now, then people get very testy nowadays.
 
<strong>Cassandra Mok ** 16:20
Yeah, yeah, we somehow might not be so good at managing feelings anymore. Especially negative feelings, right? Being able to sit with discomfort being able to sit with, again, a lot of times, it might not necessarily be pain, it might not be, but it's just not pleasant. And we want to get rid of that unpleasant feeling as quickly as possible. And how will we do it, we will lash out, we will buy something we will, you know, who knows? Do all sorts of things.
 
</strong>Michael Hingson ** 16:56
Do you find that that kind of behavior exists all over or just in some places?
 
<strong>Cassandra Mok ** 17:03
I think I think it's becoming more common across the globe, where there is shorter attention spans on media and the ability to get what we want when we want it. I think that there are still a lot of places in the world. That that is not necessarily true. I before. A few years ago, I was living in Cambodia. And there was the expectation that if you saw something in the supermarket that you liked, you should buy it. Because there was no guarantee that in two weeks, it would be there again, and they don't have it so much. You know, I think there was a lot more when you go to market seasonal fruit, a lot less importation from different ends of the planet. So you knew what was in season, because all of a sudden there would be a whole lot of sellers selling that one product. So I think that people who are living closer to the land, I guess, is one way of putting it as some people would put on the table that they're buying things and then we'll look from that and a source from them or more local area are probably a bit more accustomed to not having certain things and they're aware of not having certain things in it. That's just the way it is. Whereas a little bit more patience. Yeah, right, or it's just not that time of the year. Whereas I think that for people who are ordering from very large supermarkets who constantly have a supply of everything, you can get strawberries in the dead of winter, you know, and so it's like, well, why can't I have my store because I really want my strawberries, something like that,
 
</strong>Michael Hingson ** 18:50
even though the quality might not be nearly as good, which is, you know, the other issue. So yeah, you can get your strawberries anytime of the year, but gee, getting them in the summer and the when the harvest actually occurs, they also tend to be generally a lot better. And I think that's another thing that people don't notice that as much because they're just used to getting it any anytime they want.
 
<strong>Cassandra Mok ** 19:10
Exactly our attention spans I think are a lot shorter because of media as well. We have seen over the last few decades that advertising even on television, let's not get into social media and things like that. But even television ads are getting shorter and shorter and shorter, you know, you have 10s that come blocks, one second blocks, things like that was before as used to be a minute. I think even the shortest ones were 30 seconds. So people's attention spans. And you know, immediacy is very different. And I think that as as a species, we want to solve those itches. And we have started a system that that kind of scratches that itch to the point where we don't have to sit with
 
</strong>Michael Hingson ** 19:56
it. So what kind of experiences have you had in your life that have sort of It affected or changed some of your limiting beliefs, your self limiting beliefs. Ah,
 
<strong>Cassandra Mok ** 20:06
it's interesting way you get self limiting beliefs from right. So I've got a story I can share with you. When I was a kid, my parents went through a phase of trying to make their own bread. I remember as a child, sampling things, and I don't know if their bread was that bad. Or when you're a kid, you just like the soft, soft stuff. I just remember being this terrible. bread making must be so difficult. I don't think I will ever be able to make bread. And that was probably a kid. And I didn't really think about it, because I think my parents gave up on that habit and whatever. And then I had this job working in Vanuatu. So for people who don't know, Vanuatu is an island in the Pacific. And I was working on community development programs. So we were living in a community that had no electric, electricity, no running water. And we had been provided some foodstuffs, and we had to provide, we had to bring with us all the food we were going to take for the whole project, which was about three months. And because of some shipping problem, we got some of the food early, and some of the food came much later. And we didn't realize that we'd gone through 50% of our breakfast foods in about a week. And so we were in this position where we didn't have enough food. And I remember calling the office and being like, we're gonna have breakfast. And the office was really nice. And they expect these sorts of things to happen. And the two breakfast foods that we had been given. One was WeetBix, which is a kind of cereal, and the other one, which was a very, very Vanuatu product was breast breakfast crickets, but they are imported goods that are quite expensive. They're processed foods. And I was looking at the budget, and it was so expensive. Now in this community, they have what's called the NACA miles. So I guess the way you could think of it as like a community hall, when I say community hall, it's a very large area with palm leafs and totally open air and a pit by. And their practice was that every month, a different woman from the village could use that make bread and sell bread to the rest of the community so they can get some cash. And then the next month, it would be somebody else's turn. So they were making bread. With no, let's say, higher technology, it was the purest, simplest forms of bread you could get is basically flour, water, salt, yeast that was in and they were doing on our buyer. And it was much cheaper to buy a 50 kilogram bag of flour than it was to buy one box of cereal. So we decided that we were going to learn to make bread. And every day, somebody's responsibility was to make bread for the next day so that people would have enough to eat. So yeah, so then it became this thing, it's a whole, we just have to learn how to make bread and the way we did it, and we would make it and then take it down to the ladies and they would bake it for us, I never thought that that would become something that I would become so keen on. So even later on in life after I left Vanuatu, I really got into sourdough or a big salad and person for a while then I would experiment or make all these different things put seeds in a different kinds of flowers and stuff like that. But again, it was one of those things that I never really thought I would do. If you told me as a kid, you would bake and I would make bread that people would want to eat. I think I would have been confused. But sometimes being put in those positions where you kind of have your back up against the wall makes you realize how much possibility and and ability you have. So yeah,
 
</strong>Michael Hingson ** 24:14
you strike me as a person who likes to explore likes to always learn. And, and if I'm assessing, right and what what makes you a lifetime. I'm a lifelong learner, who are what influenced you to really adopt that kind of a mindset.
 
<strong>Cassandra Mok ** 24:30
It's one of those things that you don't necessarily think of yourself with that label. I think that's a label that people have given me throughout time and I've learned Oh, that's interesting. I had people around me, particularly my parents, and I think parents are so influential in this thing, that they were always learning something whether that was formally or informally. My dad is such a dabbler he used to have books seem to go through phases. He like test things out. And he was always very into new hobbies and trying something in learning something. My mother reads a lot. She's a systematic learner. So she's a different kind of learner. But again, she has never, ever had a point like I never ever saw a point where they weren't looking at new information, trying new things experimenting. I think one time someone had said to me, you know, of course, it was for women's leadership. And the is the facilitator and said, Oh, you know, when you're over the age of 30, you still can go to university if you want. And my brain was like, do you mean you can't go to university, my father did his masters when he was 50. So I think that that you know, who you're around, definitely influences you a lot on kind of the things that you just do. I think I spend a lot of time with people who like ideas and like talking about ideas and like researching ideas, and they're full of random facts. So that always keeps you engaged. And they're like, Oh, I didn't know that. And I don't think it was something I was like, Oh, I'm gonna be a lifelong learner. I think I just really enjoyed it. I just really enjoyed it. I get the right endorphins when I learned something new. So that helps. Yeah, just I think I just poke around stuff you're
 
</strong>Michael Hingson ** 26:22
brought up to explore. And that's great that your parents did that. Um, I wish there were more people who had that opportunity, or who chose to or choose to take that opportunity. I think life is an adventure all the time. And we we do best when we're constantly learning something new, sometimes reassessing, but when we're learning and growing, and we need to do that.
 
<strong>Cassandra Mok ** 26:49
Absolutely. And I think that that's a big thing of I mean, you know, if you didn't have the most adventurous parents fine, but it is who you are around. And I think you talk about this as well, your parents been quite open with you, and being quite encouraging of you to go and do things that maybe other people would have said, Oh, you know, you shouldn't do that. So yeah, I know that my parents definitely then being adventurous themselves, the fact that they moved to a different country, and were migrants. That is a big undertaking, especially before, you know, all of the stuff we have now, I don't think people realize that, you know, well, younger people, I think, cool reflects that young people don't necessarily realize that you didn't hear from people for months. You know, you didn't you got one Christmas card a year, that type of thing. And you were very much on your own country.
 
</strong>Michael Hingson ** 27:45
Well, you've done a lot in a variety of cultures. How does all of that intercultural exposure and innovation, if you will, or effectiveness, address the issue of innovation that makes you a more innovative person? It sounds like, tell me more about that.
 
<strong>Cassandra Mok ** 28:04
Yeah. So the first thing I'd probably say is that innovation is often mistaken for high tech stuff. Yeah. And it's not necessarily you know, your phone, why innovation is it's really about doing something new, or improving something that exists, right. And it's not products necessarily. It could be how you do something, the way something's done, could be a service, it could be an idea.
 
</strong>Michael Hingson ** 28:33
It's also thinking, it's also thinking innovation, is also something that really begins with thinking.
 
<strong>Cassandra Mok ** 28:39
Absolutely, absolutely. It's thinking but it's also perspective taking. So it's another layer on just thinking because if you think that your your bubble is only so big, your thoughts can only go so far, your exposure to different ideas can only go so far. Whereas when you look at how different groups and when I say different groups, I don't always mean that intercultural. intercultural relations aren't always somebody with a different ethnicity who speaks a different language who lives across the border, you can have subcultures, you can have cultures within a nation state. But different people or groups of people have different values, they have different norms. And when you are exposed to that you understand how that works, why they do the things they do, which are going to be different from what you do or what you were brought up with or what you're used to in your environment. You say, Oh, there's a different way of doing that. And when there's a different way of doing that, you can either adopt a new way of doing it, introduce it in or you can combine them together with something that you're already doing. So, from business perspective, they talk about this a lot. They talk about biomimicry, right they borrow from somewhere else. So biomimicry is for example, thinking about the movement in robots instead of thinking that They should move like humans and they could move like octopus. So it's the change of how you structure the base information and how how the world works. So for an octopus, the way they work is very different from how humans work. But let's not get too far into it, because we'll end up talking about a subject that I'm not up that much about marine
 
</strong>Michael Hingson ** 30:21
biology. Well, that's okay. But, you know, let's, let's look at it another way. You, you have a lot of perspective, perspectives, and you have experienced in a number of cultures, and it helps you put behavior and ideas more in perspective, having a whole multicultural, kind of attitude. So clearly, you have ideas of the way things ought to be. And you know, we talked earlier about how, today in our world, we have people who want instant gratification, and there are challenges to that, and so on, how do we shift effectively and appropriately? people's behavior sort of in an in mass sort of way?
 
<strong>Cassandra Mok ** 31:08
Hmm, that's a really interesting question. Because underlying lean groups, societies, organizations, they are made up of individuals, but the dynamics and the interactions change how that happens. So when you have individuals who are looking to change, so for example, people who are looking to get fit or to get a degree, or to exercise more, or whatever it is, you know, they they very much only have to worry about themselves and their own their own reasons for doing it that they're willing to do it. And then you know, when you add in pathways and support, so while there's some of those similar things, when you're doing an on mass, it stops being the individual's personal choice, and it becomes having a common vision. And we see this in the concept of politics. And I say politics with a small p is about getting enough people to have the same type of vision that they're willing to commit and believe in, that they are a part of whether or not they contributed to it, or, you know, somebody came up with something that they they're happy with. And then even once you've had that idea about what are we working on, or what are we trying to change, then the interactions and talking with each other, have a significant impact on how it's taken up. So somebody who was with you, or with a particular kind of change, two weeks ago, you know, they're now gone and spoken to somebody else and met a new group of people. And they've retracted that commitment or that interest. Whereas normally in individuals, that's only their own motivations. So then you also have to look into things like social proof reciprocity hierarchy. So how do all of those interactions go together? It's kind of one way to say it is, if somebody who is popular, starts saying something is important. And this is what they think about the people will tend to pit people, people who like them will tend to, to be like, Oh, this is what they said, and they have said it, so I'm safe under that. And so being able to both find the drivers, and, and the benefits, which might not be for an individual directly, you know, in a mass change, somebody might be losing something. And this is where it gets a bit challenging. So for example, if we said something like, we want to provide better educational opportunities, for at risk youth, I'm just making something that's generally coming out of taxpayers money, therefore, somebody has to be paying that tax, which means they may see that as a loss, to say, well, now I have to give up more money, I can't buy whatever it is that I wanted to buy, that I was going to do. So often, when you're talking about individuals making change, they tend to be doing things that they're trying to get something to improve their life, or they're trying to avoid something that's bad in their life. Whereas sometimes when you're looking at organizational societal change, you are talking about also trying to have to convince and get on board people who have to have less, and that's can be quite challenging. There's also you know, people often think, Oh, why can't Why can't someone so just do this? Or why can't my team just do this? Or why can't society just do this? And I think that there is often an overlooking of the environmental factors, the physical environmental factors, like how is as is your physical space created for you to do something or not do something? So I used to work from road safety. If you don't want people to cross a road in a particular place, you have to put a physical barrier there. But there's also the social, social environment. So what are the policies? What are the signs systems, what are the procedures? What's the support in place to encourage people or discourage people from certain behaviors?
 
</strong>Michael Hingson ** 35:06
Right? Well, you know, the, the other aspect of all of this is that if you are dealing with all this, it really makes it tough to plan or do anything, because there's so many different agendas, there's so much uncertainty, how do we get beyond that, and find ways to have enough commonality to make plans and to accomplish any kind of task?
 
<strong>Cassandra Mok ** 35:31
That's, I think, is, you know, very much linked with the title of your podcast, right? How do you be unstoppable. And a lot of historically, how we planned as individuals or societies as organizations, has been very much a fixed, sort of, we're going to do this, then we're going to do this, and we're going to do this, and we're going to do this, right, we can have a three year plan, and or, you know, this is the task list. And I think now we have to encourage teams, groups, whatever you want to call them, to, to look more at the vision and the impact that they want to have, and tell them less about how to do it. Right. So spending more time on the purpose of why we were doing what we're doing, rather than, you know, micromanaging or being very task based. And when people know, as a collective, what they're trying to achieve together and the dependencies between them, then they're able to sense within their roles within their communities within stakeholders, and make adjustments and make suggestions and say, Hey, actually, we're trying to do a than we really need to think about this other thing that's going on, and are always this constant reflection of learning and checking in and sort of being like, Hmm, how can we do this better? Does this still work? Is this right? For this context, this group this, whatever it is that I'm functioning in? So really, there's a quite a lot of decentralization of where innovation or change or decision making comes from. And we have to do it in much shorter cycles. We can't wait a whole year and say, did this, you know, was that was that okay? Did we do the right things all? You know, you did a whole year plan, because if something changed, now they're saying the speed of disruption, could be a few weeks, I think now with AI. So if you wait that long, you may have really, really miss the turning point of what was going on in the world. So yeah, I think that that's an important thing that we have to encourage people to do is to be okay, I think there's an emotional component with also being okay with the thing, the fact that things aren't going to plan, I think people sometimes get really stuck and fixated on this is how it should be. Or this is how it should work. And and that ability to sort of recognize and say, Oh, well, this is how it actually is. And how can we adapt to that? How can we leverage and springboard off that? Yeah, we spend?
 
</strong>Michael Hingson ** 38:21
Yeah, we spend way too much time on Well, it's got to be done this way, rather than looking at what is the this we really want? And how do we get there and getting people to to do more visioning. And really analyze that. And work as a team is such a challenge. There's there's so much mistrust or distrust in the world that it makes it all that much harder to do, it seems.
 
<strong>Cassandra Mok ** 38:52
Yeah, I think that it's there in order to take risks, I guess, and a lot of changes about what is your risk or mistake tolerance, because when you're changing, you might not get it right the first time, you might not get a right a lot of times. And so you have to have enough buffer, right. And part of that buffer might be very practical things like financial buffers, physical buffers, things like that. But there's also psychological safety and the different people have different levels of, of how much risk they can take. But yeah, you know, people are very apprehensive about things that they're not sure about, because sometimes it's what is it the Better the devil you know, like even if I'm not happy with this, or I don't like it, it's not functioning for me at least there's a familiarity and being familiar with something not having that is a loss and as humans we have a tendency to be more motivated by loss than we are gaining. So yeah, sorry, gone. Well
 
</strong>Michael Hingson ** 39:59
in our, in our world as things progressed and so on, are we relying too much on technology to solve problems rather than being innovative rather than being more creative rather than encouraging? More visioning and thinking?
 
<strong>Cassandra Mok ** 40:15
Okay, I think that sometimes there is this idea that technology is going to save us from all sorts of things. Technology is a tool. And it depends on how you're using it. But it also tech, what we develop as tools reflects who we are, as humans and society. So if we are focusing on tools that and technology that helps us collaborate, that helps us be more diverse in our opinions include the perspectives of more people, then technology can be an aid to that. But I think that sometimes when people think that technology is going to help us, they're sometimes not people who work in anything to do with technology. So basically, they're saying, Well, I'm just waiting for somebody else to solve the problem. Right. And I think that's a dangerous part. It's that absorption of accountability or absorption of power or influence and saying, Well, I can do my bit, you know, what is my ability to move this along? You know, and not everyone is a coder, or, you know, building, you know, what I like to call high tech stuff. But even the way of doing something that is different, isn't innovation, right? Some of the stuff I really love is what's low tech innovation, right? Putting a planter over the part of your garden, that people keep walking on, and ruining the glass is an innovation for you, right? Like it's it creates a different way of solving that problem that you weren't doing before. So I think that there's very much there's very much one the perception of what technology is and what innovation is, but also the fact that by including more ideas, being open to more ideas by listening more to people, some people listen, just to prove themselves, right, as opposed to deeply understanding Mmm hmm. Because there's also a false assumption that all logic and all rational is objective. It's not it comes very much based in how you grew up the values you have, you know, the way the world works for you. Right. And people often like to hide behind science and, and rationality when it's somewhat of a non common platform that, if I can say it like that,
 
</strong>Michael Hingson ** 42:56
well, you talk about people and being innovative, and so on. And clearly you, I think, support the concept of team efforts on things. So you mentioned, you mentioned things like decentralized leadership, what is that? And how does that encourage innovation? I think I know the answer, but I'd love to hear you describe it.
 
<strong>Cassandra Mok ** 43:21
Yeah. Okay, so so we have some really interesting models of leadership. And, you know, let's not turn this into an academic class. But the concept of leadership has changed over time where, you know, leadership was originally thought of management, we still see traces of this, that people say, their senior leadership team, and those people aren't exhibiting any leadership skills as a senior management team, right. Leadership is not a designation you can give someone. It's not about authority within a structure. Right? We'd hope that those people that at the senior levels are showing leadership, but it's not a given thing.
 
</strong>Michael Hingson ** 43:58
Right? Well, it's a delegation you can give someone but it doesn't make them a leader. Exactly,
 
<strong>Cassandra Mok ** 44:02
exactly. And then we went, what we often see in the media now is this, what's called like heroic leaders, you know, this person did this. And you know, they're, like, the most amazing person. And I that's not discrediting their vision, how hard they worked, the fact that they could put together a good team. But none of those people that we venerate in the media as these amazing leaders did it on their own. But it makes for a nice story, this person who their magical abilities made them, you know, the head of whatever. And I think so when we talk about decentralized, leading, it's a very different model of leadership that sometimes people take some time to get their head around where it's not about a person anymore. charismatic leadership is actually quite toxic. People say well, if you have leadership skills, but then you know you can use it to start a cult, like ABS salutely, right? The ability to be persuasive and charismatic, and all of that sort of stuff doesn't say whether that's good or bad, all it says is that you can get people on board, right. And whether you use that, for something that is healthy for those other people is not necessarily a given, right. So contemporary leadership is very much looking away from a person and looking more at collective actions towards something. So we all do it together. It's like, if you are planning a picnic, with your friends, there isn't somebody who's in charge of the picnic. Officially, no one gives them a title and says you're a picnic leader, people tend to say, well, we want to have a nice time together, I will do this, and somebody else will volunteer to do that. Why? Because we all want to get together and have a nice time. And so decentralized leadership is really about not putting things that there has to be authorities always, you know, giving permission or dictating. And it's more around everybody participating, sensing, communicating, they interact with each other, and they are sharing information, so that people can say, Oh, we can work towards this. And we can walk work towards that, oh, we've seen this thing that we need to Oh, like someone messaging and being like, it's going to rain. So that somebody else can say, Ah, I have a space that we can use, that's undercover, right. So it's everybody kind of pulling together in order to get the collective got. So if you lose somebody, so if someone says, oh, you know, my car broke down, or whatever, the picnic is not going to suddenly stop. Right? There will be an ability for everyone else to sort of go, Okay, we we can we can figure around that we can work that out, we can do whatever it is that needs to be done. Because together, we want to achieve something.
 
</strong>Michael Hingson ** 46:54
Again, it gets back to the fact that what we're really talking about is teamwork. And people working together. And they're, there's so much more of that that would really benefit us all. It is, again, something that we have to deal with. And clearly you're talking about a lot of very innovative kinds of things. People always are a lot of times think about innovation, relating to business. Lots of really innovative company. Crypto was very innovative. And just recently, we've seen some real major problems with that. So one wonders about the innovation. But why is it that innovation culture be about more than business?
 
<strong>Cassandra Mok ** 47:43
Well, I think that I think once you start looking at it, there are social needs and human needs that we have. And the things that are easy to solve are easy to solve, we are now getting to a point where our human needs are getting more complex and interactive. It's no longer about teaching somebody how to fish. Because, you know, the water is polluted, and there's no fish living there, you know, you it stops being a linear solution. So having an in, you brought this up earlier, you know, innovation, culture and mindset is really around thinking and playing around and trying new things and testing things and then seeing what works and then adjusting until it really works. And so I think that we need what much more creative. And as you said teamwork and like collaborative views on how do we solve these problems, especially the really big global problems, because it's not going to be one person, one person's not going to go out there and solve climate change. One person out there isn't going to solve often nuclear sites and one person isn't going to go and solve child trafficking, it doesn't work like that there are so many things going on, that people need to be able to work across different areas, across different cultures across different ideas and value systems in order to come up with doing the section towards that collective goal. Right? Yeah, rather than it just being like, Oh, we're going to Band Aid solution is and only treat the symptoms as really looking at root causes, and which part of that root cause and you don't have to be doing all of it, but how you connected how we connected to other people to solve some of these social, social and human needs.
 
</strong>Michael Hingson ** 49:41
Yeah, I appreciate exactly what you're saying. And again, it is all about exploration and wanting to learn all the time. So what do you do when you're not? Well, let me let me ask a different question. First, you graduate from college, and what do you do now?
 
<strong>Cassandra Mok ** 50:03
So these days, I work with people in organizations as a consultant. So it's this, it's, I like to call it a company meant, but other people would call it executive coaching or mentoring, or some sort of consultancy. And so basically, I work with people and organizations that want to create some kind of change now that some, some of those changes are internal. So around their teamwork, their alignment, the systems and processes, because you can have people in a in a group or an organization who wants to do something, but the policies and the frameworks of what they're given to work in are counterintuitive to how they want to work, or what would even be an effective way of working. So there's internal change, but there's also external change. So when people are trying to do some sort of social change program or behavioral change program, we're also doing a lot of strategy around that, I like to call myself the intelligent idiot. So I ask stupid questions, to make sure that a lot of the assumptions are being checked. Because often, we, especially when people tend to come from one, academic, all one sort of background, they tend to see things in one way, because that's just the way it's been. Everybody has sort of agreed and knows that that's what it is. Whereas sometimes, it's just about being like, well, is that actually true? Is that explain this to me. And as soon as sometimes people start explaining these things, they realize, oh, it's, it's Wait, when I have to explain it to somebody else who hasn't grown up with this or hasn't been taught in this line of thinking, it actually suddenly doesn't quite make sense.
 
</strong>Michael Hingson ** 51:52
Which, which mainly also means that you have to take a step back and maybe started a little bit different level to explain it and teach it.
 
<strong>Cassandra Mok ** 52:04
Yeah, absolutely. Absolutely. I mean, I think it's called Socratic learning is that the one that the you ask a lot of questions, and people have to think things through and explain how they came up with things, rather than just kind of doing it just because it's been done like that before. And don't get me wrong. There's a reason why we have habits. There's a reason why we have stereotypes, right? All of these things take cognitive effort, they take energy, and it's an it's a shortcut, and that's shortcuts are helpful. As long as you know, people aren't just always relying on them. And assuming that they are 100%. Correct all the time. I think that those that kind of we need to challenge, what beliefs that we hold and where did they come from? And what does that say about us? And I think it's also, sometimes people think that empathy is just, you know, like, what is it putting yourself in somebody else's shoes, which isn't quite the same thing? It's there is this understanding of understanding why somebody shoes feel the way they feel, because of how they grew up, what's around them, what resources they have, you know, their experience of life is very different. And I think that when we talk about diversity, this is this is a key thing. You know, we often like to poke at diversity by these things that are very measurable, you know, they're they're, they're kind of visible labeled differences, as opposed to even understanding that people come from all these different combinations of things, and some of them might be more similar. And some of them might be very different. But how do we get that to come out? How do we focus more on the empathy and less on dog or knowledge collection? From from having diversity? Right? Right, not everybody is going to be the same. So you know, how, how can we learn from people's experiences? And I think that, and you talk about this a lot, you know, it's attitude, if you believe that everybody has had experiences that may inform the same thing in a different way, regardless of what that experience is, you know, you're gonna have different combinations, different solutions, different ways of thinking about it, different perspectives on it. Right, right. And that's where you get opportunities for innovation, but you also get opportunities for inclusion. How long have you been a coach? Oh, I think I did my coach training in 2018. I think this was after. So just a little bit of background about me. I my first degree was actually in something called Social Inquiry. Don't worry if you don't know what that is. Nobody knows what that is, including my parents. But basically really looking at how societies work, how to groups work, how do you get social and behavioral change? What is social identity, things like that. So that's how I ended up with all this sort of cultural stuff, but also changed stuff. And then I happened to. And also I was working in the nonprofit international development sector for a long time and happened to be in a few organizations that had problems, and ended up being good at organizational change. And so that the organization's mission was still to do so for behavioral projects, and poverty alleviation, all that sort of stuff. But there was massive changes in terms of structure, policy, introductions, business models, all of that sort of stuff had to happen within the organization. And I was surprisingly good at it. I didn't ever think and didn't ever know. So that's what I encourage people to remember as well, when we talk about Don't be so fixated on how you think should things should be, because you never know what comes up. And you never know what you turn out to be good at, or interested in, or, you know, the opportunities are there. So I was doing organizational change for a few organizations. And then I was looking at saying, well, if I'm done social and behavioral, I've done organization, then I should be looking at individuals, because organizations and societies are made up of individuals. So how does that How did those things connect? Yeah.
 
</strong>Michael Hingson ** 56:10
Which is an adventure in of itself, which is really pretty cool. So what do you do when you're not? What do you do when you're not working?
 
<strong>Cassandra Mok ** 56:19
Ah, I'm a big traveler, funnily enough. Yeah, I like to go to other places and experience different, like, how things work. So going back to supermarkets, for example, I like walking around supermarkets, where different places put things and how they group them together, it's sometimes not what you expected. It's like, where do I find this? And they're like, we put this in these sections like, Hmm, fascinating. Yeah, I think travel is very much an easy, or a good step for people who are trying to think about diversity and innovation, and all of these sorts of things. Because when you are in a another country, now, the longer you go, and the more embedded you are, the deeper your experience will be. But you know, not everyone has that privilege to be able to do that. But when you're in a different environment, you are the odd one out, which is much clearer to accept, when then when you are in your hometown, where you've lived for I don't know how many decades, right. So when you're in a different place, there's distinct boundaries, and you are technically an outsider. So you have that ability to sort of observe and experience now some people go traveling, and they're just a tourist, they just take pictures of stuff. And whatever they they're the same regardless, as opposed to having that opportunity to observe and experience a different environment, how things work, the structures, you know, somebody was commenting, somewhere about cook turns, I don't know if you know what that turns out. It's like where you go, Okay, well see, I'm Australian. So I'm like, which way are we turning. But basically, you want to cross across the traffic, instead of so let's say if you're crossing to the left hand side, you know, like you don't hook chain, you just stay in the left lane and hang out in the middle of the road. And then when there's a gap, you go across, the hook turns as you go to the very far side of the road, and then you wait on the side of the road, and then you almost pitch yourself in front of the cross directional traffic, right? So even things like that simple stuff like that. It's like, Huh, interesting. That's how people think that's where they do that, why might they do it that way? How does that work? What are the benefits and nothing is ever perfect? Right? So it's like, well, what are the advantages of doing it this way? What are the disadvantages of doing it in a different way? And I think that helps reflect on yourself in a different place, right and challenge what you think is normal.
 
</strong>Michael Hingson ** 58:54
In this in this country, I think they call those jug handles, at least in New Jersey, they have those kinds of things where you literally, the way you turn is like the handle of a jug, you go out and come back.
 
59:09
They go, why is
 
<strong>Michael Hingson ** 59:11
it why they're not elsewhere? Or what's the value of it? Good question. But everyone, everyone has their different places. Yeah. Well, we've been doing this a while, but I have to ask you one question that came up in your bio, you said that when you were studying in Mexico, you found that a lot of young people didn't deal with contraception. Why? Okay, so this was a
 
</strong>Cassandra Mok ** 59:34
long time ago. So I just want to caveat that for anyone who's listening, it's not like I've done this piece of research. This was a long time ago. Yeah, this is a long time ago. And I was in a situation where because I was living living in Mexico, I had Mexican housemates. And almost every single one of my Mexican friends had somebody in their life who had gotten pregnant unintentionally. And we're not talking about People who, you know, they kind of finish school when they're 13. And there's nothing else for them to do. And the virtually they become an adult by the time they're 14 because they're working in the field or something we're not talking about. We're talking about people who finish high school when this sort of thing. And I was, I was particularly interested in sex health education back then. And so I was like, oh, okay, so how you having all these people who technically have learned to at school, still getting pregnant? And so that, for me was a curiosity. So I went and talked to some doctors, I talked to some psychologists, I talked to social social scientists around what was going on. And so there are there are certain things that came up. One was machismo, so if you if you don't know what that is, that's basically it's a very male dominated decision making a thing and so, particularly at that time, you know, if you're a woman, and you wanted to have sex, you couldn't say that you wanted to have sex, you had to pretend you didn't want to have sex. And then, you know, asserting yourself so even the example that was given to me was, even if you know, a woman and a man, they want to go on a date, the woman would basically sit by the phone and wait for the guy to call, you don't call the guy. And so you're very much looking at a disparity and being able to negotiate. So if the guy says, I don't want to use a condom, then, you know, it's quite hard to sort of say, well, I think you should get one. Got it. But then you've also got, you know, like, a Catholic country that doesn't believe in contraception. So it's very difficult to get contraceptives, so some places they could get contraceptives, but some times it was very embarrassing, and especially as a woman, you know, to go and say, oh, I need to get a contraceptive. It's there's a social pressure and an embarrassment. And you don't know if somebody's going to tell your parents and then you're not supposed to be doing this. So it was almost like not not planning Britain not getting the pill not getting your own condoms, because you didn't want people to know that you were having sex because you were supposed to not want it. Right, especially as a woman.
 
<strong>Michael Hingson ** 1:02:09
Of course, we're dealing with a situation that was a long time ago. And I don't know how it's changed. But nevertheless, it is what you saw. And it's fascinating that you studied it a lot. Hmm.
 
</strong>Cassandra Mok ** 1:02:21
Yeah, I think the the third component was around the political situation. So very much, you know, the political rhetoric. So it is interesting, when you look at certain countries around the world, the concepts of rights and birth control, and family planning is very interesting. Around the world, I know that this is a bit of a hot debate in the US at the moment. And a lot of it stems from, you know, certain values, I think, predominantly in Christianity, which, for example, in certain parts of Asia, that is not a major factor. Right. So, you know, and I mean, like, China had the one China one child brycie For so right. So clearly, their, their attitudes to are vastly different. Because of their, you know, kind of political stance and beliefs about things. Well, so yeah, it's there's a lot of things that that affect things that are not necessarily people's individual, but they sort of culminate together to give you a social trend
 
<strong>Michael Hingson ** 1:03:23
in a culture. Well, if people want to reach out to you and explore, working with you, and using your consulting services, and so on, how do they do that?
 
</strong>Cassandra Mok ** 1:03:33
Oh, yeah, the easiest way is on LinkedIn. I'm not really on other social media. But if you Google Cassandra Mok, that's the Double S and the Cassandra and
 
<strong>Michael Hingson ** 1:03:43
C a s s a n d r a. And then Mok is M o k . M o k. Yeah. So besides LinkedIn, okay,
 
</strong>Cassandra Mok ** 1:03:53
do you have a website? I don't, people can email me, or collaborate with Cas, that's with one. So collaborate with cas@gmail.com. You can also email me, I'm always happy to have a chat with people. Sometimes I'm just keen to hear what people are doing. So if people want to reach out and just being like, Oh, I'm working on this. I want to get your perspective on something I'm always happy to, to have a call. So yeah, great.
 
<strong>Michael Hingson ** 1:04:20
Well, I want to thank you for being with us. And spending a lot of time talking about a lot of these different kinds of ideas, and clearly a lot of innovation, a lot of teamwork. And it helps build trust, which is always a good thing. So I really appreciate you spending so much time with us today. And you being in Singapore, it's getting late in the evening for you or actually early in the morning for you. So very much that's late in the well not late in the evening, but it's in the evening here. So I am going to let you go but I really appreciate you being here and I want to thank you for listening to us. Hope that you enjoy this and If you can reach out to Cassandra, she would love to chat with you. As she said, I'd love to hear from you want to hear your thoughts, you can always reach out to me Michael hingson. At Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's Michael m i c h a e l h i  at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can also go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Always we really appreciate it if you would give us a five star rating. And we value your input. And I'd love to get your thoughts on this and all the things that we're doing with unstoppable mindset. And Cassandra for you and for everyone out there. If you have any suggestions for guests that we ought to have on unstoppable mindset, love to hear from you. So please reach out. We value your ideas, and we will work to bring people on that you suggest. It's a lot of fun to interview everyone. And I hope that you will take the time to to give us some feedback and some comments. Also, as I've been telling people lately, if you need a speaker to come and talk about teamwork and trust, and of course my September 11 story, always looking for speaking opportunity. So feel free to reach out and we'd love to chat with you about that. But again, one last time. Cassandra, thank you and welcome to you for last time and we really appreciate you being here on unstoppable mindset.
 
</strong>Cassandra Mok ** 1:06:33
Thanks for having me. I had a lot of fun.
 
**Michael Hingson ** 1:06:39
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Intercultural Expert and Life-Long Learner with Cassandra Mok</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/26b5cbf7-c677-417c-a62b-e8ebc05230bd.mp3?source=rss&amp;ext=asset.mp3" length="98967606" type="audio/mpeg" />
<itunes:episode>242</itunes:episode>
</item>
<item><title>Episode 241 – Unstoppable Nonprofit Financial Coach with Dwayne Keys</title>
<guid isPermaLink="false">https://pinecast.com/guid/f490f84b-a8dc-4739-943b-a1a878da8b35</guid>
<pubDate>Tue, 18 Jun 2024 11:00:17 -0000</pubDate>

<itunes:duration>01:06:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/15a1ab23-c251-4581-a124-588a65444ed9/UM241-Dwayne_Keys-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Dwayne Keys grew up in Wilmington Delaware in what he describes as a very low income home with a single mother and two younger sisters. Dwayne constantly talks about how his mom instilled in him high values of ethics and self sufficiency. At the age of 16 his mother told Dwayn that he needed to get a job and begin earning an income to help support the household as well as to be able to buy things he wanted as a growing boy.
 
As Dwayne tells it, he moved from the 2nd smallest state in the country to the smallest one when he moved to Providence Rhode Island at the age of 18 to attend college. By the end of his college career he had obtained a Master’s degree in marketing. He worked at several financial institutions, but in 2017 he decided it was time for a change in his life. He switched careers from working in the profit-making world to working for a nonprofit, <strong>Compass Working Capital as a financial coach to educate and assist low income people through a HUD program called</strong> Family Self-Sufficiency (FSS). He has risen through the ranks at Compass as you will hear.
 
Dwayne is quite passionate about his work. Over the next five years he hopes to continue to grow at Compass. Also, he plans to run for political office in Providence in 2026. He will tell us all about his plans. I bet he succeeds.
 
<strong>About the Guest:</strong>
 
Born and raised in Wilmington, Delaware, I grew up in a single-parent household with my mother and 2 younger sisters on my maternal side. As the oldest child and only boy, my mother was determined to instill responsibility and accountability in me from a very young age.
 
As a student, I was very interested in my marketing classes and participated in DECA, which led to me applying to Johnson &amp; Wales University. In moving to Providence, Rhode Island to pursue higher education. While studying to earn my Associate’s degree in Retailing, my Bachelor’s degree in Marketing, and my M.B.A. in International Trade at Johnson &amp; Wales.
 
After deciding to make Providence my permanent home during my first year of graduate school, I made it a point to expand my friends and networks to people outside of my college life by getting involved in many community organizations and activities in line with my passion for economic justice and prosperity. By participating in the Urban League and their Young Professionals, I was able to experience being a community organizer and activist while also being involved in politics at the state and local levels.
 
Over time, my focus has transitioned to that of ending systemic oppression and structural exclusion while also being a proponent of an�-racism and economic opportunity for all. While I remain a community organizer at heart, I’ve participated in decision making bodies with the City of Providence – Equal Pay Task Force, Special Commission to Study a Progressive Tiered Property Tax, Providence Municipal Reparations Commission – as an additional way of achieving equity and inclusion along economic means for Black and Brown residents in the city. This hasn’t been easy working in the for-profit financial services industry, yet under my current employer I’ve found the perfect balance between my vocation and my commitment to community advancement.
 
<strong>Ways to connect with Dwayne:</strong>
<strong>LinkedIn</strong> - <a href="https://www.linkedin.com/in/dwaynekeys/" rel="nofollow">https://www.linkedin.com/in/dwaynekeys/</a>
<strong>Facebook</strong> - <a href="https://www.facebook.com/dwayne.keys3/" rel="nofollow">https://www.facebook.com/dwayne.keys3/</a>
<strong>Twitter/X</strong> - DKeys_PVD
<strong>Instagram</strong> – dkeyspvd
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, I am your host, Michael Hingson. And you are listening to unstoppable mindset today, we get to chat with Dwayne Keys. And Dwayne has an interesting story. One thing that really attracted me to Dwayne when we first started talking is he pointed out that he moved from the second smallest state in the union to the smallest state in the union. And I want to know more about that. So we'll have to deal with that and who knows what else. Dwayne, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Dwayne Keys ** 01:52
I am so glad to be here with you as well, Michael, and I'm just looking forward to, you know, speaking and you know, for your listeners to hear more about my experiences story.
 
</strong>Michael Hingson ** 02:04
Well, let's start then. We do have to get to how come you went from bigger to smaller, but tell us tell us a little bit more about you growing up sort of the early Dwayne, if you will. Yeah,
 
<strong>Dwayne Keys ** 02:17
the early to Dwayne. I was born and raised in Wilmington, Delaware. I am, you know, some of the facts that people don't know until they really get to know me, I am the younger of fraternal twins that was born. So I had a twin brother to White who had passed away when I was a year, we were both a year old. So you know, I, you know, I my family expanded with my mother had two other children, my younger sister lover, who was two years younger than me. And then 11 years later, my mother had another addition with my other sister, Vivian. So in terms of growing up, that was my family unit in terms of what I knew, in terms of my father, I always say, I can count the number of memories on one hand of my father, although he did live in the same city. And he also had children as well. Siblings that I really didn't even today don't really know. But knew of and we're aware of.
 
</strong>Michael Hingson ** 03:23
So they were in Wilmington. Yeah,
 
<strong>Dwayne Keys ** 03:27
we were all in Wilmington. My first few years were obviously live, we're living with my grandparents. And, you know, my mother was a young single mother. You know, in hindsight now, it's very easy to say and speak of that. I grew up in a low income household because my mother always was working full time. Also, part time, she was always supporting us, the family, and there are moments where I can reflect on it, we were financially challenged, but yet, I didn't know it growing up, you wouldn't ever known that just how my mother was determined that we would have a comfortable living environment and that we had we need but it's now knowing when I know it's like, oh, we definitely were poor.
 
</strong>Michael Hingson ** 04:16
Yeah. Isn't it interesting how parents keep that from children. And I can appreciate that and understand it because she didn't want you to worry about those kinds of things right. Yeah,
 
<strong>Dwayne Keys ** 04:29
I mean, it's you know, it kind of thinking about it like you didn't you can remember there's moments where the electrical turned off or something that disconnected or there was a notice of something. But as I you know, I she was very supportive of me really, she was very direct on getting good grades, anything with less than a C was unacceptable in the house, and then even if you got to see that was still she always emphasized you can always do better But she definitely had a very high expectation of me not only of, you know, doing well in school, staying out of trouble, but also just being more then the lived experience. So, you know, you know, just, you know, questions about going to college she was very big on, I see you going to college, I see you doing these things, I see you doing more than what we knew in terms of Wilmington, Delaware, more than what the life and she would always emphasize that I don't want you to have to work two jobs, I don't want you to have to struggle like this, I want you to be able to have a you know, have an excellent life have a way of life where you can do work, but get compensated for it. So it was always my you go to school to get the good grades to get the degree so that you can get paid well and not have to struggle financially.
 
</strong>Michael Hingson ** 05:54
Like she did. Did she say those things to you?
 
<strong>Dwayne Keys ** 05:58
Yes, she did. She was as I gotten older, and particularly as I became a teenager. And then as I got to the point where I was able to work, she did emphasize that. So when I turned 16, a month after my 16th birthday, she got me a job working at one of the supermarket that she had worked at as well at that time, that was her second job. And her statement to me was that you are going to now start paying bills in this house, you're going to contribute financially because you're good. And what I didn't realize at that time, but what she was doing was instilling that sense of responsibility. And so she didn't tell him it to me at that time. But years later, she instilled that she was happy that she had made me go to work, because then the concept of me going out earning a living being able to support myself that was instilled early on
 
</strong>Michael Hingson ** 06:52
about what's your sister's? Did she do the same thing with him.
 
<strong>Dwayne Keys ** 06:57
She actually this, my youngest sister lover, started actually working with she was what 15 1415 years old, because, you know, I there was extra money, I was able to have spending money, do some stuff I was you know, I was able to drive my mother's car because I have my license. And so I think my younger sister saw that and wanted some of that for herself, you know? And so it was, well, if you want to have those things like Dwayne does, well, you should consider getting the job, you know, you have to shoot my mother's wedding, you're like, alright, well, Dwayne's works, that's why he's able to get those things and have those things. And so the idea was, well, I should get a full time get a part time job. And so she started working part time, during summers, and also in school, you know, you know, time restricted, but she was able to find her own part time job to work. And that has been the same thing. Also my younger sister Vivian, with, you know, getting employment where all I would say where we all when we want to accomplish a goal and we want to do something, we find a way to do it. We just do I, we may not have everything planned out or or organized at that moment. But we are very determined people when it comes to accomplishing our goals and getting when we want. And so that sense of determination is in all of us. It just shows in different ways at times.
 
</strong>Michael Hingson ** 08:20
Yeah. Well, I appreciate what you're saying. I can't save that growing up, we had such a low income, that we had electricity or anything turned off. But I know we weren't really rich by any standard. And we we had an income that allowed us to sometimes drive to visit relatives and things like that. But we we didn't have a lot of money. And when my parents finally passed, we certainly didn't have a lot of money. They didn't have a lot of money to, to give to my brother and me. But still, I think the same kind of ethic was in what they instilled in us, which was you got to work you got to learn to make your own way. And I think although they didn't say it, probably a little bit more for me than my brother. My parents were told when I was born four months later, it was discovered I was blind that I was gonna that I should be sent to a home for handicapped children because no blind child could ever grow up to a mountain anything and my parents said to the doctors, you're wrong. He can grow up to do whatever he wants. And they really made sure that I grew up with that kind of an attitude. And I certainly have absolutely no regrets with him doing that.
 
<strong>Dwayne Keys ** 09:35
Yeah, yeah, absolutely. It's amazing how parents have their plan. They don't always tell you or communicate their plans to you. It's only until even more recently, I'm like okay, now what she said made sense. Now what she did make sense. I didn't understand that at times. And at times. It was frustrating because it did feel like oh gosh, she's controlling Oh, got it. It's never good enough. But then in hindsight, I'm like, everything. She had had a purpose that it's now being fulfilled now, but I can see. Well,
 
</strong>Michael Hingson ** 10:08
the other side of that is she may not have had such a well spelled out plan that she really understood all those things. It was just kind of the ethic that was in her.
 
<strong>Dwayne Keys ** 10:19
Exact exactly. I agreed. So
 
</strong>Michael Hingson ** 10:21
you went off to school and you got a diploma and all that, then did you go to college and what did you do there? Yes,
 
<strong>Dwayne Keys ** 10:29
so um, I you know, after completing Brandywine high school, during my senior year of high school, I had been involved in some activities. One was deca, that was the marketing club. And I had participated in the DECA State Conference in Delaware in February, and had won second prize in one of these categories. And lo and behold, Johnson Wales University was there at the conference, and they were handing out brochures, they were, you know, talking about the university and how they offered their, you know, programs in terms of marketing, and then how they had progressed that specialize in advertising, promotion and Fashion and Retail. Sounds exciting? Well, I mean, look at it, you know, it's not gonna hurt to apply. I was debating about what I stay in Delaware, when I go apply to University of Delaware Delaware State, do I stay Do I go? What I found was appealing that Johnson was his curriculum was just, it was not the traditional school. And so it stood out to me that there was more focus, they called themselves back there America's career in a university. So it was appealing to me because it wasn't like, I'm just going to be stuck in where I've been hearing this, this nightmare about people in terms of just going to college, and I have no life, it was more of like, wait a minute, we're going to prepare for you to get that job that you that so desire. So that was very appealing to me in terms of the university. It was also appealing to get out of Delaware. It just it just, you know, I loved my hometown, but I felt that I was stifled there. And I didn't feel so that I could be myself in terms of my ambition, my attitude, the things I aspire to. I saw Wilmington, Delaware. I mean, my mother was saying it's like, it's kind of like a retirement state at times. And, you know, if you want to have an active social life, we will go to Philly Philadelphia, which is like half an hour, 45 minutes away. And it just, he was like, Okay, here's your chance, an opportunity to get away. So I did apply to the school. I did get accepted. what my mother did not know at the time, and I have since revealed I took a secret trip to Providence. High school time join, swim break. during spring break, my mother would took a trip down to Atlanta. And so she was during that year, you know, seeing visited Atlanta, my aunt, her sister had moved, got married and moved down there. And my mother was being told you got to come down to this city, you need to see this, you need to, you know, experience like down here. My mother was falling in love with that city. And during the week when my sister state when my grandparents, I had made a day trip by train to Providence, Rhode Island form, it's in Delaware. When I came here, the mall had just opened up, they were having WaterFire it just felt good. I liked the look and feel of Providence. I liked how it just sounds like yeah, I could be down with this spot. So I was comfortable with coming here, although I never told anyone about that. So most of my family had thought I was just coming to this place not knowing what it was I was coming into when in fact that I had an idea of what I was going to be experiencing. And, you know, I had worked for most of that summer in between graduating from high school and getting ready for college. And then in August, the beginning of August, right before I was due to come to Providence, my mother made a decision. She was moving out to Atlanta, so she and my sisters moved down there first I stayed with my grandparents temporarily. And then my grandparents took me to Providence Rhode Island School instead of dorms.
 
</strong>Michael Hingson ** 14:21
So what did mom say when you finally told her about your secret trip? Ah.
 
<strong>Dwayne Keys ** 14:28
She did not really get mad. I mean, now when she sees all the stuff that I've been doing, and I've been involved in, I think she accepts it that it was it was divine intervention. It was you know, it was only revealed like I said within the last year or so, so well not much that can be done. But I think she now accepts that. It was meant to be meant to be for me to be in Providence. Hey, mom taught
 
</strong>Michael Hingson ** 14:55
you some of the skills you Oh, gosh, yeah. So that's that's still is a great story, though, you, you did what you needed to do, which is certainly a good thing. So you went there. And I gather that you decided to study marketing.
 
<strong>Dwayne Keys ** 15:18
Yes, I mean, my associates was in retail because I was looking at the different areas, the different pathways that Johnson was offered. And so the one that caught my eye, which is the one that I was very familiar with was retail retail. And, you know, the initial idea was okay, you can learn about the aspects of running a retail store or retail management. And then at the end of your two years, when you complete your associate's degree, you can decide if you want to continue on with retail for your bachelor's, if you want to change it up. And so I, you know, just created that pathway. When I complete my associate's degree, I decided to move on to get into bachelor's degree in marketing. I was like, I loved I loved at least at that time, I loved retail, but I was like, I didn't want to limit myself to just retail as my education. And that's generally marketing, because then I can transition to any other aspects of marketing, FYI, so decided in the future.
 
</strong>Michael Hingson ** 16:19
And so you went off and you got your, your Bachelor's in marketing? Correct? Correct. Correct. So when did you graduate with that?
 
<strong>Dwayne Keys ** 16:27
I graduated my bachelor's degree in 2003, and 2001.
 
</strong>Michael Hingson ** 16:33
All right. So they offered an associate's degree at Johnson wells. Correct.
 
<strong>Dwayne Keys ** 16:37
They believe they still do again, it's been 20 something years. So I'm not sure what has changed the curriculum. But that was the pathway at the time. Well, cool.
 
</strong>Michael Hingson ** 16:45
So you, you did that? And did you go get any kind of advanced degree after the bachelors? Or did you just stop there? No, I
 
<strong>Dwayne Keys ** 16:55
had decided to continue on with Johnson law. So my graduate degree, at that time there was this debate, do you get your master's degree get an MBA male, I had took along with myself, and I was saying, I don't want to have to come back to school later on. I did not. I, like many other people thought, okay, college is done, I'm never gonna have to do a study. And again, obviously, I've seen that not to be the case, I can see you to study even in my career. But at that time, I was like, you know, what would make sense. And that was like, I rather get that degree now. Get it out of the way you'll have it and your educational levels, and they you will focus on your professional experience so that when the time comes, and that is a preferred or required education level, I would have already had that in my possession. I didn't have to worry about going back study and be in a position where I'm working full time ever in a career having kids with doing that. So my aspect was, you're still in study mode, you can still take the test easily, you still can do all those things. Go ahead and do it right now.
 
</strong>Michael Hingson ** 18:03
Yeah, I hear you. I decided, when I got my bachelor's to continue on as well. I just thought that it was probably better to to, to get most of the schooling done. The formal schooling at least done all at once. I never had the attitude that I wouldn't go off and continue to learn and do other things. But as far as formal college, I just did it all at once. And I enjoyed it and have no regrets about doing that. Yes, yeah. So when did you graduate with your bachelor's or your masters?
 
<strong>Dwayne Keys ** 18:38
I completed and graduated in 2005. Okay,
 
</strong>Michael Hingson ** 18:42
and then what did you go do?
 
<strong>Dwayne Keys ** 18:45
So, um, one of the things that's also amazing and interesting is that I had always been working full time. For most of my college life. I think the first year in my freshman year I lived on campus, I did work study, I may have taken a job here and there. But the second year, I lived off campus and I hadn't lived off campus ever since. And the second year, you know, my mother had a very honest conversation with me when she was very clear, I can only pay your rents have you been paying rent just for this this year, your sophomore year? And are you on your own? You're gonna have to find a way to pay for your bills. I did have some support from my grandparents. But living with my grandparents in between my school breaks was definitely a challenge. My grandparents were Pentecostal who would you describe is conservative, traditional in terms of their outlook on life? And, and then in terms of, you know, how you should be living in life. But then also, one of the things I I really had a challenge for, for them is the distance a country All. And so anyone who knows me, I'm one of which I definitely am for making my own decisions supporting you in what you want to do, regardless of how I may think about it. But I, I had came up against this experience that because I was being supported financially, that also meant that I needed to do what they said. And that was everything from if I even read a book, I remember reading this book on Islam. And it wasn't that I was thinking about converting, I just wanted to learn more about the religion, the culture, the people. And I can remember her seeing that book, looking at it with the stain, and wondering why we're looking at that. And I didn't need to bother myself with such things. And so it's that type of limitation that I have a problem with. And I was really determined that no one's not going to do that. But at that time, you know, you're 1819 years old, you're trying to figure out this word, they are your grandparents be as respectful as you can. But to kind of sum it up, there were mountain building conflicts that happen. And Christmas Break in 2000. I came down for a few days, and I was like, Okay, I need to get back to Providence, I need to get my life in order, I need to get the shop, I need to get things settled. And my grandfather wanted me to stay longer. And I originally thought we were going to take a trip down to Atlanta to see my mother and my sisters. That was the reason for me coming down. And when that didn't happen, I said, well, I need to get back up to Providence and get this all sorted out. And my grandfather being an upset about that. I had asked my grandmother for some money as I as she had promised. And she wrote a check to me, I want to say was like 250 $300. And he said to me that last Yvette Shepherd their chairs, because that's the last money you get in? Don't you ask for anything else ever again. And I said, Okay. And he took me to the bus station. And I got on my bus back to Providence, Rhode Island, and had to just really work on what were my next steps. So between January and March, I struggled to find a job. And there were days where I didn't eat, there were days where I was behind the bills, there were days I almost, if he was was threatened with eviction, but I eventually got a full time job working for one of the department stores Nordstrom. And that was the pathway on working full time. So really ever since before right around, I turned to age 20, I've always worked full time in my field. And so after doing these different jobs, working in retail working for the school, working in the PR office, I decided that I needed to do something that was different, I needed to do a sales job. And long Behold, I got my job as a financial advisor trainee with Morgan Stanley, and that began my pathway into financial services.
 
</strong>Michael Hingson ** 22:52
So were you doing Morgan Stanley while you were still in school?
 
<strong>Dwayne Keys ** 22:55
Yes, I had gotten that job in April. Yeah, April of 2004, at the end of my first year of grad school. And so in order to keep that job, you have to pass your series seven license. So my first three months, were just studying for that exam, which I, you know, had passed incredibly fast and was grateful, and then had to get additional licenses. But yes, while I was completing my grad school studies, I was doing those license studying for those licenses. And again, working full time and also taking classes in the evening. Series
 
</strong>Michael Hingson ** 23:30
seven is not a trivial thing to get a license for. Um,
 
<strong>Dwayne Keys ** 23:35
and, you know, I can say that now, but we get jobs on the line, because I was like,
 
</strong>Michael Hingson ** 23:39
Oh, sure. The incident was there.
 
<strong>Dwayne Keys ** 23:42
We want to do so. Now. I was like, Okay, I knew what I did with the practice exams and retaining information. Absolutely. But at the time, that was that was really a major mental hurdle. Oh,
 
</strong>Michael Hingson ** 23:55
yeah. So McCobb that's my point. It isn't. It isn't trivial to do. Yeah. So. So anyway, you did that? And when you got your masters and what did you do? Were you working for Morgan Stanley then or what? I
 
<strong>Dwayne Keys ** 24:10
was still working for Morgan Stanley. You gotta remember, this is 2004 2005. So the mindset was, even if you're 20 something years old, or, uh, you know, you, you need to meet sales goals, you need to bring in business, the culture wishes. Now, we will call toxic. You know, again, this is language and words you didn't know about it. But this is a very, at that time, very cutthroat industry. And one in which I just it's like, you know what, I'm not going to be able to thrive here. I'm not going to be to meet the sales goals. So I went to another advisory firm called strategic point that was local nearby. I was there as an advisory associate for about a year. And then I was able to get a job in a call center with Bank of America. Bank of America had just bought fleet. And they were converting all of fleet banks, departments into Bank of America and so fleet on Quicken, Riley and Quicken Riley was becoming Bank of America investment services. That's B, A and C. And so I had gotten that job as an investor. As a investment specialist. That's what they call this. And I was with them for almost five years. So I worked during the 2008, you know, the 2006, market crash and 2007 2008. Financial crisis and in that following Great Recession, which I say for Rhode Island, that recession actually never went away, which is still here in some shape or form. So
 
</strong>Michael Hingson ** 25:43
you say you were a BFA? What about a year? Oh,
 
<strong>Dwayne Keys ** 25:48
actually, almost five years, I suppose. Yeah, I will stay as a investment specialist. I had been moved to the sales gates, I was, you know, opening up accounts online, I did you know, what they call priority service associate or trading gate. So I did every type of securities trade for self employment accounts that you could think about stocks, bonds, mutual funds, options. I was on our Platinum worker services, which was the high net worth trading gates. And then I was promoted to senior vessel specialist or a team leader. So I was one step below being a team manager. And then I also had to get the Series Nine and the 10, which was the supervisors licenses. So I did do that for at least about, you know, I guess, almost five years, how, when Bank of America bought Merrill Lynch, there was the conversion of the companies and Merrill Lynch was coming in with its own, you know, ways of how he ran business. And I think by that time, I had gotten to a point where I was in the call center. And I was like, Yeah, I think it's time to get back into being client facing but not necessarily leaving the financial services world. But I also wasn't desiring becoming a financial advisor, again, like I had been before. And so I came across this role of what they call a licensed banker. So someone who works at a bank, who just happens to have the investment licenses that they can be a connection between the financial planners and financial consultants, but also still being a banker and retail branch and sovereign bank, we now know what a Santander but back then was still called Sovereign was hiring for this license banker role, and Pathak kid, and I had applied for that job and got accepted. And I was with them for almost like two and a half years, aspire to be an assistant manager. And Sunday air when they took over for sovereign, they took away the assistant manager role. So you just there was no way to build up to become an assistant manager or to become a branch manager, it was this, you need to meet your sales goals. Just keep doing what you're doing, but no type of development, no type of mentoring. And, again, that just wasn't gonna do it for me. So another local bank, Baker, I was hired from the system manager I interviewed applied for him interviewed for that role got accepted, and was an assistant manager for two of their branches and was there for almost three years. And then I got cursed back to coming back to South Sudan when they created the premier client manager group, which was a new department that was supposed to be a new way of remote banking, supporting clients remotely, instead of run a branch. And that department was in place for two years. And in May of 2017, they announced that they were going to close that department. And as they did, I had evaluated what should I do? What's my next move? I was applying to other different roles at the bank and other different financial institutions and wasn't getting anywhere back. And I just something said, why don't you check out some nonprofit jobs. I had always served on different nonprofit boards and was part of different, you know, community events when it came to economic justice. And I was like, let me check those out. And I came across the job posting in Brown University Square center for our financial coach. And I'm just learning more about this nonprofit organization called compass and their focus on families with low incomes and subsidized housing.
 
</strong>Michael Hingson ** 29:31
So what exactly does compass do? So
 
<strong>Dwayne Keys ** 29:34
compass was basically providing financial coaching to families who were in what's called the Family self sufficiency program, or FSS for short. And so that is a program that is a HUD program, which your housing provider either like public housing authorities or private multifamily owners can offer to residents To have a section eight voucher. And so compass provides program management to those programs while also the financial coaching in that time, compass was moving forward with one of their one of the fall partners, power preservation affordable housing on launching FSS in the name, you know, FSS at six different locations in New England. So this is the first time that FSS is being offered to multifamily properties. And it only been public housing authorities that could offer FSS and just for people to know what this program allows us that in the family self sufficiency program, participant is able to save rent increases, that happened as a result of increases in earned income. So when your income earned income goes up, your rent goes up. But what happens is the difference between what your rent was when you first started the program versus where it is when you have increases in your earned income, that rent increase is put away in a savings account for you about the housing authority. And there's a five year plus program that a participant can be enrolled in.
 
</strong>Michael Hingson ** 31:10
So what do you do in your day to day job than what compass? So you went to compass in 2017? And you're still there? Right? I am still there. Six years? Yeah.
 
<strong>Dwayne Keys ** 31:21
I mean, so you can say, well, the wall has evolved. Again, I joined as a financial coach, and I've been a senior financial coach. So as a financial coach, I was working with one on one with clients and my portfolio. Meeting with them, we have minimum required times that we're supposed to work with, but it's really supporting them in achieving their financial goals. And I described how I look at financial coaching is, we're in a car, the client is the driver, I'm in the passenger seat. I'm helping with navigation, I'm giving information on what could happen to where, where, what are you going to experience, if you turn left, if you go right, if you go backwards or forwards with the mindset that we're supporting the client, and they'll be making their own decision as to where they want to go on this financial journey. And the emphasis is on asset building my client, you know, people take to move from being asset poor, to asset secure and a public benefit system, you always hear about an emphasis on income and income is important. Yet we do know that having assets having savings for emergencies to be able to buy, you know jumping around the hall to be able to have an asset such as owning your own business, you know, owning your own home having money for retirement, just emergency savings, we know that this is key to families and to people's, you know, success. And so I had started off again, working directly with families one on one. And as a senior coach, I worked on other special projects and supporting compasses of mission. The last three years I was a coaching manager, I was leading a team for up to four financial coaches. We're making sure that we're providing that high quality financial coaching that I did as a coach, and which I was still doing and then more recently, I was promoted to director of programs for our multifamily partnerships. So I mail overseeing the team of coaching managers, program managers who are overseeing coaches and outreach specialists, Sunday making sure they're having effective program management, getting high quality financial coaching, and I'm working with six different multifamily partners on strategies for expanding FSS scaling the FSS program.
 
</strong>Michael Hingson ** 33:35
So how does compass make money? I mean, are they do they get it from funding? Do they get it from the investments that you help people acquire or what? Okay,
 
<strong>Dwayne Keys ** 33:45
so essentially, I combination is, obviously philanthropy. We do do a number of fundraising, but you know, foundations definitely do help. We do get paid for running these programs for the housing partner. So that's the additional source of income as well. Really funded program. So the federal funding it Yes, it is. So, more recently, it used to be the only public housing authorities could get HUD funding to fund these positions to fund the work of FSS now, multifamily owners can do so depending upon if you receive an award from HUD so there is some federal funding involved you also make it the housing provider that we work with this their own sources of funding that they used to pay compass with and then I'll put the bulk of our money that we do is philanthropic
 
</strong>Michael Hingson ** 34:35
Okay. It seems to me and I have to go look I know we've had a somebody else from campus elsewhere on unstoppable mindset, but it's been a long time so I'm gonna have to go back and look, but I know it was it was fascinating to hear what what compass did and and what all you guys are doing. So for you, though, having heard about your upbringing, and so on, and heard about how your life has evolved over time? What would you say your passion and areas of focus in your life is or are? So
 
<strong>Dwayne Keys ** 35:12
the role is where I'm really fulfilling is how do we help families rise up out of poverty, you know how to set one a panel discussion a few weeks ago, which was the witness that world with no poverty where people are not having to rely on this mindset of just pull yourself up from your bootstraps. But wait a minute, we're really giving people the financial education that they need. And I say that financial education, not financial literacy, because I can't stand someone thinking, you know, that we're the financial literacy, people are illiterate, they just may not have the education that you have in terms of this area of personal finance. But also having the assets, the cash, the capital to do what it is that you need to do, is very significant. I appreciate what I've seen some of my client experiences. In the last, particularly at the beginning of the pandemic, like that first year of the pandemic, I had two clients who were able to buy that house. So even in the issue of this, the scary situation of COVID have this uncertainty with the economics of what's happening with our country and all that was going on, I still have clients who are able to persevere who are able to move forward and achieve their goals of homeownership, or, you know, other goals, or just having the money to be able to survive and emergency. And it was also a unique time, because many some of my clients had to then pivot when they had lost their jobs temporarily. They use that time to think about should I go back to school? Should I you know, focus on being self employed? What does that look like in terms of starting my own business? So it definitely opened up opportunities for people to be creative, how do we still thrive and be able to accomplish our next steps in our goals, in spite of all the uncertainty that we're still facing that we still face today? But for me, too, as I said, it's who better to help you support you in this and navigating through these financial systems and the experiences that someone who grew up with it and also experienced it themselves? You know, I kind of joke, you know, joke here and there. But I was like, Who better to help people to death collection that someone who had a debt collection who had to endure that experience and go through it? Yeah,
 
</strong>Michael Hingson ** 37:25
you are very fortunate that you had a mother who helped you through it by requiring you to do the things that you did. And so and you also have obviously had to discover some things on your own as well. But you did that, which gives you the skills now to do what you're doing, which is teaching others? Yes,
 
<strong>Dwayne Keys ** 37:47
yes, absolutely. Absolutely.
 
</strong>Michael Hingson ** 37:51
Go ahead. Yep. So all right, go ahead. Go ahead. I
 
<strong>Dwayne Keys ** 37:55
was gonna say, you know, even at Compass, you know, there's been a lot more that I've had to learn, because even though that's what we do, you know, my current role, I've had to learn project management, program management B, what does it mean to run a nonprofit? You know, so there's been quite a number, quite an education I've continued to receive even there in terms of that arena, while at the same time, you know, following up with just making sure that we're providing the high quality financial coaching.
 
</strong>Michael Hingson ** 38:22
So you, you work with people who are probably coming to you with a lot of fear and uncertainty in their lives, right? Correct. Correct? How do you help them overcome fear? What do you do to help them overcome fear and not be so daunted if you will, or blinded by having all this fear in their lives? Because of all the things that have happened to them? Yeah,
 
<strong>Dwayne Keys ** 38:47
I mean, one of the the initial steps with all of our training is you have to build trust with the clients. And it's very hard, because you have to remember, they've experienced systems and organizations and peoples in the past, who may not have treated them well, or they may have not had a best experience. So really, establishing building that trust is key. The next step is understanding their journey, their story, what they what have they done, and also celebrating successes that they've achieved on their own, because we never want to disconnect or distort this, dismiss what someone has achieved. But it's also then having to get back to what is it that you want to accomplish, and when you want to do and, again, we're going to go at your pace. So I've had some clients that they come in, I know they want to buy their house, they know what they need to do they know what they need to work on. Great. We're gonna go with you on that. And then I've had some clients who will say, You know what, I actually don't know what I want to do. I want to start I further say, you know, I want to start my own business. I don't know what that is, okay, well, then we're going to go on this pathway, and then on at this pace, so that we can focus on that. And again, we're going to be flexible and adaptable. So if right now, there's a goal that you'd be focusing on but then something that's happened to you you got to prioritize The other thing that we prioritize that other thing I will say is that this is your journey, this is your financial coach. And this is not my journey, you know, my appointment, and I'm gonna tell you what you need to do, you set the tone of where we're going to focus on. And I'm here to make sure you have the information, the resources, and the support that you that you need to receive in this program. And I think one of the main key things I have been able to do is help people recognize their own successes, people may be just doing things because they needed to do it. Or they may experience a situation where they think it's a failure, when actuality is success, and what are the things which makes him so minor, but I think it's majors, clients work on building up an emergency fund, then they put away their savings, they reach that goal, and then next, an emergency happens. And then they have to use that money. And they're saying, I'm so depressed, because yeah, this happened with the car, this happened with this thing. And I had to use it. And I'm like, great, because that's what an emergency fund is for. That was exactly, so think about it. By using having that money, you didn't have to worry about using credit cards using credit using any type of predatory lending, you didn't have to borrow, you didn't have to do any of the things that would have gave you additional stress, you had the money right there. That's excellent. That's the goal that was accomplished, you accomplished your goal. So just thinking about those things about stuff, which people may feel as though that's not really a major accomplishment. And actually is when you think about how you're trying to achieve financial security and success in your life,
 
</strong>Michael Hingson ** 41:32
trying to bring some perspective back to people because they, they really don't necessarily see what really happened. I mean, you, you guided them, they did stuff. But until something happens that causes them, for example, to use that emergency fund. And then you have to remind them of what that means, then and only then do they really internalize what happened. Yeah, if you had to really give us one story, that was just a great success story, what would it be?
 
<strong>Dwayne Keys ** 42:04
One story was one of my clients who ended up she had saved I'm gonna say up to $30,000 in the program. But even up to that moment where she was completing the program, she still had doubts about if she was going to get that money. And we were she, she had been, you know, increasing our income had been saving. But her budget was becoming very challenged with affording both the rent increase, and the other bills because she also had a car payment. And she had gotten this car loan in order to be able to get to work. But it was causing this this great challenge in her budget. And so we just asked the question, it was like, you know, you're struggling with this payment, you're struggling with being able to meet other obligations, when it makes sense to take some of that money that you've already saved, pay off that car loan. And then by doing that, that helps you get, you know, you'd be able to meet all the obligations and get budget you're able to save on your own, you won't have to worry about that. That item being on your credit, you know, being an obligation, the more you own it outright, you can even maybe adjust your insurance rates, you have to worry about full coverage and save some money that way. What about that, and she was like, You know what, let's do that. And we have put the request in the check arrived two weeks later. And even when she's coming there, she's looking with the tears and running up her eyes because she's like, this is really she's I can't believe this is really happening. You know, because you hear about it, you talk about it, you say this is going to happen for her to actually see that that's happening, we're going to do that right now. And that's why it wasn't just it was one less thing she had to worry about. It was like, think about all the stuff she's not going to be able to do now that that goal, you know, being able to pay down that debt, pay off that debt entirely, not have to worry about that and have a car and her own right that she owns was the phenomenal. So just I always talk about like, even to that moment to see that, oh, this is this is really I'm really going to accomplish this goal, this is really going to happen, I'm really going to be able to say that I did this, that memory still stays in my mind, just but the reaction of you know, the opposite that very moment of the cheque being placed in your hand there was this disbelief that this is really a true real true program to actually exist and helps people. Yeah.
 
</strong>Michael Hingson ** 44:26
And they wouldn't have had access to those resources in any other way if you weren't there to advise them.
 
<strong>Dwayne Keys ** 44:32
Correct. Exactly. Exactly.
 
</strong>Michael Hingson ** 44:36
Well, you've been doing this now for quite a while. What do you see yourself doing in five years?
 
<strong>Dwayne Keys ** 44:43
So that you're singing about you know, as we've been talking about, what is the next pathway and I have put that out there? So I do see myself as an executive at Compass we have different levels. You have all staff obviously individual contributor manager level director level Which I'm at now. And I just says, I can see myself as an executive, you know, and I look at my own pathway. I'm like, you know, things could change. Compass has expanded. When I first started, the organization was 25 people. We're now at above 70. So you know, this growth money in the company, where I also see myself is that, as I said to you, you know, I've always done this volunteer work in terms of advocacy, special events, work, doing things with different nonprofits, and I've come to be a specialist when it came to like community engagement strategies when it comes to people of color, particularly in this part of Providence, just being a special advisor, facilitating meetings. And what I've done is I've been able to wrap up all those of the special projects and what I've done in terms of workshops and teaching, and things outside of campus, and to my own sole proprietorship, Deacy solution, which I've had in place since 2015. But really, this past year was really one in which I've done a number of projects. So just being like a business coach and a workshop instructor to participants who are looking to design, you know, set up their own design business and supporting them in terms of business developments, and how did you set up a business bank account and have you set up your own business to be able to, you know, launch as a business entity. That's been fulfilling, but a number of other projects have been doing. And then obviously, I aspire to hold elected office, I did run for state rep in 2018. And I will be pursuing running for our local city council races in 2026.
 
</strong>Michael Hingson ** 46:45
Oh, not till 2026. Every four
 
<strong>Dwayne Keys ** 46:49
years. So my counsel first and just read in one her third, third term in 2022. But she's term limited, the more currently I've been supporting her ever since she first ran in 2014. Definitely have been a, you know, great admirer of the work that she's done with our area. And in a way I want to be able to continue which he had started in our terms. So you know, it's been something we're we've been openly discussing, but I've been very firm to it. Yes, I am running in 2026. I do have my campaign account open, I do have things are in place. And as we get closer to that date, more TOCOM?
 
</strong>Michael Hingson ** 47:29
Well, I would only say the other side of that is that at least her term limits are causing her not to be able to run, then you won't be able to run against her, which is a good thing.
 
<strong>Dwayne Keys ** 47:38
Correct. You know,
 
</strong>Michael Hingson ** 47:41
good to have friends, you know? Yeah,
 
<strong>Dwayne Keys ** 47:43
yeah. I mean, people have asked that question, why don't you run? And I said, No, no, no, I made it very clear that I do support our incumbent, I definitely do admire her work and what she's done. And so no, I was not going to challenge her. But I said the moment she said that she was done, I'm running.
 
</strong>Michael Hingson ** 47:58
Well, that's fair. In a lot of ways. So what what issues are there in your surrounding community? And I guess I would say overall, for all of us, that we need to be a little bit more aware of things that you want listeners to know about that they ought to deal with.
 
<strong>Dwayne Keys ** 48:17
Yeah, I mean, this is also reflecting that up, you know, the last seven and a half years, I was the chairperson of the South Providence neighborhood association. So that was a nonprofit that was launched in 2015, when, you know, the council person had just gotten office. And there was the desire for us to have a group a body a place to come, where we can get information and talk as a community neighbors, you know, neighbors, what was going on the neighborhood, what's impacting us, and how do we move forward? In this experience, I will say there's a number of things that are going on. One has to deal with zoning and urban planning issues. You know, with Providence, we have huge issues when it comes to housing design. We have a situation where I like it, you know, I have to say this, I use just words. You still have segregation and redlining practices embedded in how we have housing development housing projects that are being done. We definitely have this issue of housing affordability, which is across the nation, but you know, it here in Providence, we have displacement that's happening where a lot of residents, you know, low to moderate income, primarily, black and brown residents have had to move out or move elsewhere. And because they haven't been able to afford the high cost of prices, you know, they're not able to the wages aren't keeping up with the prices of inflation and the housing costs of class in Providence, unlike some other cities, where they require housing developments to include units include price points for low to moderate income Up. in Providence, we're okay with people who want high luxury housing development just behind luxury development, know what the subsidies. So it's also creating these divisions in my view where we're not. We're not providing opportunity for families, individuals, those from different walks of life to be living in all parts of Providence, it's almost as if, oh, this price point, you only have this type of housing and this one part of the city or that part of the city, and it's perpetuating that. Another thing has to also deal with the issue of taxation, you know, Providence, we are a college town, but literally half of our properties or either owned by colleges and universities or by governments, because we are the capital city, or we're an island. So we've definitely had financial issues, when it comes to our pensions. When it comes to our viability, there was this huge major issue between what we call the pilot program payment and low taxes with the universities, colleges, universities, many residents and think that the universities are paying more than they should. And we do have a big hospital community in my part of the neighborhood in which there's been debates about that community not paying their share, and also fears that that hospital community will take more land in the neighborhood for their, their buildings, their parking lots. So there's a history of how do urban renewal eminent domain homes were take, you know, were bought, and people had to move out of the neighborhood for the expansion of the hospital community. And you have many residents will still talk about that today,
 
</strong>Michael Hingson ** 51:37
without any kinds of issues that you might be seeing or encountering regarding persons with disabilities, which is, you know, usually a large minority that people don't talk about.
 
<strong>Dwayne Keys ** 51:49
So one of the things that has already come up in terms of the city where I already said, I'm like, we are not ABA compliant, when it comes to our sidewalks, when it comes to people with wheelchairs, a major issue that happens and this is where we're talking about, you talk, think about something as simple as shoveling the sidewalks during the wintertime. And what I've seen, you've had people but in particularly those people who have mobility issues having to walk in the street, because that person or that company or organization did not shovel the sidewalk. So we have a public safety issue, which is every one that I find with people with disability disabilities, for those who have a mobility issue, that is a major crisis that is going on. And then the main thing also with Rhode Island, and particularly Providence, we have old housing stock. So there's a number of people who may again, because of mobility issues, they can't get to the third, second or third floor. So they are limited, but housing. So we have a number of people and actually one of my good friends, colleagues Titi Podesta, and she was like She's someone who has mobility issues, she was speaking about this, you know, there's housing, there's units, there's places that she can't go, because it's not accessible. So that is one thing that I definitely see here that you don't think about until it's time to have the activity or until it's time to do something and that person candidate get in and she made a good point. She was like, I bet you the majority of the folks if I was if you were to have an event or something that your house will not be able to come to your house? And I'm like, no, because I'm on the third floor, no elevator, no other way for you to get off to the third gift to me.
 
</strong>Michael Hingson ** 53:25
So yeah. How do you deal with that?
 
<strong>Dwayne Keys ** 53:27
So I mean, one of the things we have to do is we talk about infrastructure, we have to invest and we upgrade or design the housing a way that is accessible for people to be able to get into the dwellings. And then you also have to deal with this practice of preservation and look and feel and care, because we are an old historic New England town. Absolutely. And we to have nice gorgeous Victorian houses and everything else. And at the same time, we have this housing crisis, people need to use that space. How do you balance look and feel and character and uniqueness with this need of mobility of access?
 
</strong>Michael Hingson ** 54:12
Well, to go another direction, though, which in some senses ought to be a whole lot easier to address. So what about things like? Are the city websites accessible? What are you What is the city doing to make information readily available? website accessibility across the board and so on? Michael,
 
<strong>Dwayne Keys ** 54:29
the website accessibility, it's not even accessible to those who can say so we have a we have a whole issue,
 
</strong>Michael Hingson ** 54:37
good political answer, no information really works.
 
<strong>Dwayne Keys ** 54:42
So you have people who struggle to just get information in general from the city at times. And so we're, you know, so you bring up a very good point. It's not even at the forefront, not because it's not, it's not important. It's more of like we're just struggling to get the basics of everyone just know what's going on. Er yet.
 
</strong>Michael Hingson ** 55:01
One of the things that I talk about from time to time in speeches that I give as well, as I've mentioned a few times on this podcast is, when people talk about diversity, they never really talk about disabilities, because we're not part of the conversation, we're not part of the discussion. And that's what really needs to change until people recognize that diversity. If it's going to truly be diversity needs to include everyone, then that's not going to change. And so I oftentimes have discussions with people about inclusion as opposed to diversity because they say, Well, we're, we're working on being inclusive, but you're not inclusive, well, but we're partially inclusive, Nope, doesn't work. You either are inclusive, or you're not. And if you're inclusive, it's a mindset. And if you are inclusive, then you're going to be dealing with disabilities and so on. It's unfortunate that we're not there yet. As I said, we don't really make disabilities part of the conversation. But I know what you're saying about housing and so on, you know, my, my wife used to watch when she was alive, a lot of the shows on house building and all the people who come and renovate homes and all that sort of stuff, they would not invariably do anything, to think far enough ahead that if somebody had a house, and they were renovating it, that they might make it accessible for the next person who might buy that house. And so none of the people that really deal with all the house stuff on TV, deal with it, either. The only time it ever comes up is if you happen to have somebody in a wheelchair or whatever it is, it is unfortunate, we're not part of the conversation. Yeah,
 
<strong>Dwayne Keys ** 56:42
and I think that goes into this other piece, too, is equity when it comes to design and decision making. So when we're making the decision of what gets done, or how it gets done, or do we have everybody who needs to be included, not just in that conversation, but agreeing that this is the way that this is going to go. And that is very, that is lacking in many particular cases, I see it both not just in terms of like accessibility, but even with those who have a disability, who are also receiving public benefits, SSDI or SSI. In some cases, I have seen that where there's limitations when it's time to transition for them being able to go back to work and be able to earn a living, you see that limitation there in terms of you're limited to how many hours that notching it, how many hours how much you can earn in that particular time period. Yeah, if you can lose this benefit, you lose that benefit. And so that was one of the things to your point, when I first came to Compass, we had always up to that point at work with more public housing authority clients, who see almost all of them very rare that you came across someone who had a disability who was receiving one of those benefits. And when I came into, you know, compass, I encountered a number of people who enrolled, who had SSI SSDI benefits, particular SSI, who wanted to go back to work, but he had all these limitations and how he could save how they can earn. And lo and behold, even at Compass, I'm like, what do we do, and we had nothing in place. So I had to use my first two years are really just like researching developing content and information for us to put in place to support those clients. So even to your point, it wasn't intentional. But that never been considered a compass until it presented itself.
 
</strong>Michael Hingson ** 58:33
We still do not recognize it. Inclusion should be part of the cost of doing business and part of the cost of life, which is really the issue. But yeah, you're right, there are so many limitations on people who are receiving benefits, like SSI and SSDI. There's only so much that can be done. And Congress isn't really willing to change that. So it is unfortunate that it did it continues to happen. Yeah,
 
<strong>Dwayne Keys ** 59:01
I mean, even one of the blessings was the ABLE account, which was That was great. But you have to be aced what your disability had to have occurred on or before get 26 birth that right? I'm like, okay, so what happens if I'm 30 something years old? And it's something Oh, I can't use that. So still is excluding a segment of population who could benefit from that program? So
 
</strong>Michael Hingson ** 59:23
there's a lot of that, oh, it's an very unfortunate situation. And we're not. We're not anywhere near dealing with any of that yet. You also have your own little enterprise outside of campus, right?
 
<strong>Dwayne Keys ** 59:33
Yeah. So the key solution that you know, as I said, I've been doing a number of practical projects. I don't have any like formal business model. But what I in the past I've been asked to facilitate a meeting or lead a workshop or do this one on one, you know, business coaching. So there's a number of areas that I have outside of, of compass that I've worked on, like I said a lot of stuff in terms of just my expertise with planning A zoning committee engagement just thinks, you know, supporting Black and Brown business owners in terms of moving forward. And it was like, Well, why don't you start, you know, maybe doing that as a business. So long Behold, this past year, like I said, there's always every once in awhile, I will have a project where I was asked to do something, pieces, you know, you know, you know, some money, but nothing significant. This year, I had been sign up for a number of activities, as I said, like being a workshop, instructor, business coach, doing consistent, you know, activities, and I was like, Oh, this is gonna be different. And so I said, it's hypothetical, this is this is not going to be something I should file like, I should not, I should treat this as a business income that it is. And I had had the key solution already set up. And I was like, Okay, why don't you make this a regular thing? Why don't you put this out there that you do these activities at a price. And so that has been a whirlwind. But I've completed a catalyst Fellowship Program, which is a paid fellowship program to learn how to be a nonprofit consultant. There has been other particular things that I've done in terms of CES, like, there's one project we're doing is called Broad Street Stories. And I'm a community connector with supporting how you go to the engagement strategies with the community. You know, I get all paid work, things that I've done for volunteer basis, but be see getting compensated for the expertise in that arena.
 
</strong>Michael Hingson ** 1:01:32
So you haven't written any books or anything? Have you? I have
 
<strong>Dwayne Keys ** 1:01:35
not written? Oh, you gotta get some stuff. But no, it's Michael, it's been so busy trying to get all these activities just to sit down and be like, well, I need to write this all down. That has definitely been a challenge.
 
</strong>Michael Hingson ** 1:01:47
Well, you have a lot of life experiences that I think would make a great story, a great book, that is something to think about in the future. And when you do you got to let us know, so we can help promote it. Absolutely, definitely will do. Well, Dwayne, I want to really thank you for being here with us today. This has been a lot of fun. I really love your insights and the things that you've had to say, if people want to reach out to you learn more about maybe deaky solutions, or just talk with you how can they do that? Let's
 
<strong>Dwayne Keys ** 1:02:15
say the primary way is my LinkedIn. You know, Dwayne Keys, you never really see my face on air. Can I Can you spell that right? So Dwayne D w a y n e K e y s.
 
</strong>Michael Hingson ** 1:02:30
So we can, as we did find you on LinkedIn, and other people can do that. And they're probably the best way to reach out to you.
 
<strong>Dwayne Keys ** 1:02:38
Yes, I will say LinkedIn is the primary resource. Obviously, people can get in touch with me in terms of that primary vehicle. I am active on social media. So you know, some people also access me through Facebook, Twitter, Instagram, I'm on on those stops. I'm not on Snapchat or Tik Tok, but I am on our Facebook. Definitely.
 
</strong>Michael Hingson ** 1:03:02
Cool. Well, Dwayne, thanks for being here. And I want to thank you all for listening to us today. This has been fun. And I think it's been educational. It's really neat to hear how somebody is really working to help make a social difference, and you can't do much better net. So we really appreciate you being here. And I want to thank you all again for listening to us. Reach out to Dwayne, I'm sure he'd love to hear from you. I'd love to hear from you. If you've got any thoughts, you can reach me at Michaelhi m i c h a e l h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. You can reach our podcast page at WWW dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a el h i n g s o n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Please, wherever you're listening, give us a five star rating. By the way, if you're looking for a speaker to come and talk about trust and teamwork, and of course my September 11 story, if you know of anybody who needs a speaker to come and motivate or educate, talk about inclusion and so on, reach out to me at Michael h i at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. I'd love to talk with you about coming to speak. And again, love those five star ratings. So thank you for those and we'll thank you in advance for doing that. But Dwayne one last time I want to really thank you for being here and for giving us your valuable time. And now we should probably let you go eat dinner. Thank
 
<strong>Dwayne Keys ** 1:04:28
you so very much. Yes, I need to I need my string for all this work that way I get that. There
 
</strong>Michael Hingson ** 1:04:33
you go. Well, really thank you for being here. We really appreciate it.
 
<strong>Dwayne Keys ** 1:04:37
My pleasure. Thank you.
 
</strong>Michael Hingson ** 1:04:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Nonprofit Financial Coach with Dwayne Keys</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f490f84b-a8dc-4739-943b-a1a878da8b35.mp3?source=rss&amp;ext=asset.mp3" length="32154600" type="audio/mpeg" />
<itunes:episode>241</itunes:episode>
</item>
<item><title>Episode 240 – Unstoppable Thought Leader in Stress Reduction and Wellness Cultures Coach with Aimee Bernstein</title>
<guid isPermaLink="false">https://pinecast.com/guid/1519c097-6d63-4894-9e8d-3f980cf037cf</guid>
<pubDate>Fri, 14 Jun 2024 10:00:53 -0000</pubDate>

<itunes:duration>01:05:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/070445e8-105c-447e-bf8e-fc87e2ea17fe/UM240-Aimee_Bernstein-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Meet our guest this episode, Aimee Bernstein. Aimee has worked to help people become better persons for 40 years. She grew up in the New York City area. She will tell you of some of her challenges as a youth and how she grew out of them. Aimee spent several years as a dancer and then decided to secure a college degree in Music.
 
Her life has definitely been one of self-exploration and discovery. After obtaining her music degree she sang as part of the front act for several famous people. One day, however, her father told her that she needed to get a career. She did. She chose to adopt a counseling career and has never looked back.
 
Aimee used all her knowledge of psychology and counseling to eventually start her own company and coaching program. During the pandemic she also created a course which is available to anyone today who wants to begin to create within themselves their own art of discovery and self-awareness. She also has written a book which is available as you will see in our notes.
 
<strong>About the Guest:</strong>
 
<strong><em>Aimee’s</em></strong> passion and purpose is to help individuals, teams and organizations unleash their potential_.<em>  She is<strong> </strong>an executive and life coach, psychotherapist, organizational consultant, trainer, and keynote speaker with over forty years experience. Her work liberates people from limited mindsets, behaviors and energy habits in order to successfully navigate disruptive times. She helps them decrease resistance to change, build their dream team, and generate a resilient culture based on shared ownership which supports high performance and well-being.
 
Aimee is a thought leader in stress reduction and wellness cultures. Her book Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life (AMACOM) guides leaders and their teams in using pressure- the energy of change, to develop self-mastery , high performance and creativity while raising consciousness. The book is available in English, Arabic and Mandarin. It was voted one of 17 inspiring books to read by Thrive Global.
 
As President of Open Mind Adventures, Aimee's clients have included such companies as Chanel, The Port of Singapore, Colgate Palmolive, The Ritz Carlton, and Microsoft as well as numerous nonprofit organizations, and municipalities.
 
Aimee is the creator of <strong>The <em>Roar</em> of the MORE,</strong> a virtual interactive mind/body/energy training and coaching series. The program helps you clarify who you are becoming, identify the limited beliefs, behaviors and energetic habits that hold you back, and using energy mastery skills, guides you to _embody the upgraded, more conscious version of who you really are.</em> Her approach is a blend of the energy principles and practices of aikido, which she has trained in for forty years, psychology and meditation,
 
Aimee received her Master’s degree in counseling from Boston University and interned at Mass. General Hospital under the auspices of Harvard Medical School. While there she trained under Dr Matt Dumont, then Commissioner of Mental Health for the State of Massachusetts. Aimee has been listed in <em>Who’s Who in American Women</em>.
 
<strong>Ways to connect with Aimee:</strong>
 
<strong>Facebook:   <a href="http://www.facebook.com/aimee.bernstein9" rel="nofollow">www.facebook.com/aimee.bernstein9</a></strong>
**                        <a href="http://www.facebook.com/OpenMindAdventures" rel="nofollow">www.facebook.com/OpenMindAdventures</a><strong>
 
</strong>LinkedIn: <a href="http://www.linkedin.com/in/aimee-bernstein-289597/" rel="nofollow">www.linkedin.com/in/aimee-bernstein-289597/</a><strong>
 
</strong>Tik tok: aimeebernstein637<strong>
 
</strong>Instagram: <a href="http://instagram.com/aimeebernstein/" rel="nofollow">instagram.com/aimeebernstein/</a><strong>
 
</strong>Twitter: <a href="http://twitter.com/aimeebernstein" rel="nofollow">twitter.com/aimeebernstein</a><strong>
 
</strong>About the Host:<strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening!<strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</strong>Subscribe to the podcast<strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review<strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</strong>Transcription Notes:**</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Greetings once again and welcome to unstoppable mindset. Today we get to interview Aimme Bernstein, Aimme has a passion to help people, among other things unleash their full potential. And Amy is an organizational consultant trainer and a keynote speaker with over 40 years of experience in all of this and oh my gosh, that sounds almost like me. I won't ask you how old you are. But Aimme, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Aimee Bernstein ** 01:52
Thank you so much. And I'm not telling you how old I am.
 
</strong>Michael Hingson ** 01:58
So there you go, well, that's okay. 40 years is a lot of experience. And some people would say, well, that means you're old enough that you're getting more in toward the senior world. And it's interesting, it just popped into my head to ask about this, that, unfortunately, I see so many times that people think that as people getting are getting older, they really don't have as much value in the corporate and the whole structure of things. And they tend to be ignored a lot more than probably they should because people don't recognize the incredible vast amount of experience that C seniors bring that other people haven't figured out yet or gotten to yet, don't you think? Yeah,
 
<strong>Aimee Bernstein ** 02:41
I actually agree. I think that what we know as seniors is that what worked yesterday doesn't necessarily work tomorrow. And because we've been through transitions in life, and we've seen how we've grown and change and how the organization's have grown and change to I mean, when I came in organizations were just autocratic, you know, then they started talking about, oh, we'll be authentic and transparent and stewardship and stuff like that, you know, well, they haven't achieved it. 100%, you know, we see is, we see the road a little clearer, because we've been down and, and the other thing is, I think that I am in, I am better than I've ever been in my life. I think I'm wiser, I think I am. I have more to offer. I'm more connected to my soul than my ego and my ego like I was when I was very young. So yeah, I do think that organizations sometimes pass us by. And what I've discovered is what comes to me is mine, what doesn't come to me is not mine. So
 
</strong>Michael Hingson ** 04:00
well. And the the other thing about it is that what we bring, especially if we work at it is a significant historical perspective to whatever, so that when we work at a company, and if we've worked at other companies throughout our lives and so on, we bring a lot of historical perspective that can help companies and younger leaders, if they would, but listen, but they think well, but your tool, so you really don't have any value anymore, which is so untrue.
 
<strong>Aimee Bernstein ** 04:33
Yeah, well, so far. I haven't. I haven't really dealt with a lot of that yet. We'll see what happens over time. Yeah.
 
</strong>Michael Hingson ** 04:46
Well, that's of course, something that just remains to be seen well as a consultant and as a coach. People seek you out. So that helps a lot also, of course,
 
<strong>Aimee Bernstein ** 04:57
yeah, it's been very much for me, it's spin very much word of mouth. So, you know, I worked with Sports Authority, the Vice President of HR for Sports Authority liked my work and when she went to Dolce and Gabbana, she took me with her. Then she went and Intel to lunch with a girlfriend who was the vice president of HR for Chanel. So all of a sudden, I'm working for Chanel. You know, it's always been like that for me. So we'll see what the future brings. Yeah,
 
</strong>Michael Hingson ** 05:26
well, it's, that's a good thing. And it's a good reputation to have that people seek you out and common, will invite you to come and be a part of what they do.
 
<strong>Aimee Bernstein ** 05:38
Yes, I think the other thing is that when I was 30, I was very interested in it was the woman's movement I was very interested in or what is power. And in this country, you learn about power in corporations or in politics. So I went into corporations and started working with them. At this point in my life, it's not that I know 100%, but I know pretty well, power. You know, I've, I've studied it experientially, and informationally for years. So I'm pretty comfortable there. Now my real interest is in helping people evolve their consciousness, because I see that the world's consciousness is changing. And consciousness is energy, energy has a frequency, the frequency has has sped up in order to unravel the old for the new to be born. And in the process, it's breaking down the old, right, so you see it all around us, whether it's, you know, systems, cultures, conflicts, wars, you know, whatever. And I want to be there for the leaders of tomorrow, who want to make a better world.
 
</strong>Michael Hingson ** 06:56
Well, how overall, do you think it is changing?
 
<strong>Aimee Bernstein ** 07:01
I see that I mean, I, I, I sense that as the consciousness increases, that there'll be more of a sense of the greater good, I don't mean, that is 100%. You know, but you know, we're in a system where politicians oftentimes are ego driven, where people are ego driven in the sense of, I have to get mine before you could have yours. I think that I think that it's going to be a little more compassionate, I see women 35 to 55, you know, that age, that group of women as because they have some experience, as they step into more of their power, I believe that they're going to be some of the leaders that lead us into the new world, because they're more willing to be compassionate to, to work with others to, you know, they see things in a in a different way. It's not just my way or the highway. If I'm right or not, who knows, you know?
 
</strong>Michael Hingson ** 08:15
Well, we will see, it's, it's interesting right now, it's still very much in a lot of ways, men controlling a lot of things. And there are some challenges there. Do you see men in any way, becoming more compassionate, becoming more open to what we have to look out for the other person? As much as we do ourselves? Yeah,
 
<strong>Aimee Bernstein ** 08:35
you know, I have a new friend, a guy named Shaun Harvey, that is actually doing that work with men. He has a company called warrior compassion. And he's helping men become more compassionate, you know, so they, it's, you know, what I see is that we all have male and female in us. So obviously, I'm a woman, you know, I'm more female. But I have a male quality. And me, I think that, you know, as little boys, men, oftentimes were told not to show their feelings don't look weak, don't be vulnerable, that kind of stuff. And I think men are beginning to recognize that it's okay, that in fact, that's part of their strength. And someone like Shawn is helping them do that. So I do think that change is going to happen in both women and men.
 
</strong>Michael Hingson ** 09:26
Yeah, we'll, we'll see how it goes. I hope it does lead to more of a trusting environment than we're used to. And I think, I would think probably to some degree, both men and women, but certainly a lot with men that we don't trust. And we're taught not to trust even though we we do mostly like to be in a pack with other other people and so on. It isn't that we like to be an island ourselves, although I think there are any number of us who think that we did it all and we didn't know don't need anyone else. And that just isn't true. But I would hope that we're leading the way to establishing a little bit more of a trusting environment and interesting world. Yeah,
 
<strong>Aimee Bernstein ** 10:12
I hope so, too. I hope so, too. It takes a lot of courage to be vulnerable. Yeah. You know, I'm not talking about vulnerability in terms of stupidity, you know, so you don't want to be vulnerable to someone who has harm wants to harm you. But to be vulnerable, particularly like with your employees who work for you, you know, that's a strength, you know, they you you model that, or to be vulnerable with your family? Or your friends? Yeah. Well, so,
 
</strong>Michael Hingson ** 10:46
yeah, we will? Well, it certainly sounds like the voice of experience. I'm talking to hear. Back to that. Tell us a little bit about the early AMI growing up and all that stuff that kind of got you started on the road where you are? Yeah.
 
<strong>Aimee Bernstein ** 11:05
I would say that the experience that I had as a little young girl was that I couldn't handle pressure. When I would hear my parents yell or be on the tennis court, and I'm dealing with too much physical pressure. I would have an epileptic seizure I had at all. I grew out of Petit mall when I was like 13 or so. But in those years, I just couldn't handle the pressure. My parents recognizing that I had dance talent ended up sending me to Marjorie Marshall School of Dance in the Bronx. Marjorie Marshall was the mother of Penny and Gary Marshall, seers and directors. And Marjorie was a stage Mother, you know, she at least it was the time of the Rockettes, you know, and she wanted these little girls to be mini rock rock hats. So she put a lot of pressure on us. But instead of having a seizure, I would just open and align and merge with this energy of pressure. And I was free, it was like I was a ball of motion, a ball of energy in motion it I was so happy, joyous, I didn't understand why in one situation, pressure was an enemy. And while another situation pressure was my ally, until I was in my 20s. And I met a teacher named Robert Nadeau, who's in eighth done Aikido master. Aikido is a martial art, and they call it the martial art of love or peace. It's about the resolution of the harmonious resolution of conflict. Well, I didn't give a squat about Aikido martial art. But I had experiences with this guy, I had met him through friends of mine, and I had experiences with him that I couldn't, I couldn't understand why I was having these experiences. You know, I've always to my imagination, but I kept having them with him. So I ended up going to study with him. And what I learned in the process was that pressure was the energy of change. And then there was a universal law, which says, Whenever there's a job or task to do energy comes into your system in the amount needed to do the job. Now, I understood that because, you know, I had been a dancer, I was a singer I used to perform for like 1000s of people, you know, and you feel that rush of energy before you went on stage. Similarly, when I give a speech in a corporation, you feel that energy, right, your legs get shaky. Okay, you run away, same thing. Well, what he taught was instead of resisting it, or forcing your will, instead of collapsing, Oh, I'm such a victim, Why is life treating me so bad? Instead of staying in your head and making bleep nothing was happening, you know, oh, you're cool. You're going with the flow. You know, he taught you how to open and align and merge with this energy. And when you did, what happened, what it would enhance your performance, your creativity, and raise your states of consciousness, your level of consciousness. So, learning how to deal with pressure has been life changing for me? Because it taught me how to open up to finer versions of myself. In other words, we all have different versions of ourselves, even in the course of the day. You know, there's the usual Michael Right, you know, let me say it this way, as usual, Amy
 
</strong>Michael Hingson ** 14:53
Michaels fine, too. It's okay. There's the usual Michael. Okay,
 
<strong>Aimee Bernstein ** 14:57
so usual Amy. Let's go Okay, and she gets along pretty well. And she gets her work done and all of that stuff, you know. And then there's every once in a while, Amy shifts, she reacts or something happens. And she shifts to a smaller version of herself where she can react and say things or do things that she wishes she could take back, then there is this version of AB that is just amazing. She's open, she's big things come out of my mouth, that I don't even know that I know. You know, it's like I'm channeling it by performance is extraordinary. You know, I'm intuitive, like you can't imagine I'm creative. Like you can't imagine, you know? Yeah, well, the same is true with all of us, all of us. We all have those places of being extraordinary. You know, my friend Felice, when she gives us a presentation, she owns the room, my friend, Jeff, when you sit in the car, doesn't matter who is trying to, you know, get in front of him or cut him off, or whatever, he just is king of the road, you so calm, my mother used to pick up a crying baby, and the kid would immediately stop crying. We all have those places in us. The thing is, we don't know how we got there. So they remain extraordinary moments. What nado taught was how to shift to a upgraded version of yourself so that the extraordinary became more ordinary, you know how to call it in? That was life changing? You know?
 
</strong>Michael Hingson ** 16:27
Do you think that speaking of pressure, a lot of the pressure that we feel, is really self imposed, and that there are reasons for that
 
<strong>Aimee Bernstein ** 16:41
there is the pressure of the situation. So if it's a small little situation, you know, there's a little bit of pressure, if it's a huge situation, big situation, there's a whole bunch of pressure. So there's that. And then we can either, then there is our reaction to that pressure. So some people, what they do is they go in their heads, and they start analyzing and telling stories, that's, that adds more pressure to it, you know, it doesn't help the situation harms it. So we end up if you close down to it, or you start telling stories, or stay in your head with it, you're going to feel discomfort, distress, and overtime, if you keep doing that disease,
 
</strong>Michael Hingson ** 17:25
I am in the process of finishing a book, actually, it's written and it's in the hands of the publishers, and they're doing what publishers do. But it's a lot about controlling fear and learning to control fear. And one of the things that I read a lot as I prepared and began writing this book is that oftentimes fear exists in our lives, because we really don't know how to control it. And we, in fact, become just afraid of so many things, or because it's uncertain, we're afraid of it, or for any number of reasons. And we fear so many things that really are irrelevant. There's nothing and no reason to be afraid. But we become afraid until we really can stop and analyze what is going on in our lives. And recognize a Why am I afraid of that? Because it has nothing to do with me. I
 
<strong>Aimee Bernstein ** 18:24
will I agree with you that we certainly make it worse by all the stories that we tell, let's see, my trading was different. My training was, instead of just being aware or trying to be rational, you know, I learned that insights don't necessitate change. If they did, everybody would get their their New Year's Eve resolution Smit, you know, what I learned is to get out of my head and into my mind body learns that control begins when you give it up. Because control is the ego trying to protect itself. And as soon as you shift into your mind body, you can open to that flow. And when you open to the flow, that becomes an easy journey. You know, it moves you in the right directions. Yeah,
 
</strong>Michael Hingson ** 19:24
and I'm not at all saying that. Controlling fear is about just being rational. I don't expect people to become Mr. Spock. But rather, that you learn to use as you would call it your mind body, that you learn to look at yourself and spend time interest. Well, practicing introspection, practicing, understanding yourself and raising that awareness that helps you recognize that you don't need To be so afraid, what you can do is use what we call fear as a very powerful tool to help you function better and it can help steer you.
 
<strong>Aimee Bernstein ** 20:09
Yes, yes. I mean, I agree with you my formula is self awareness plus presence or mind, body and body, you know, embodiment stuff, creates the skillful action or the transformation. So, um, yeah, I agree with you, I see fear as energy coming into the system. And what we do is we close down to it, then I experienced so on my solar plexus gets tight, right, that's the place of fear most you know, and I lose my grounding, I lose my center, I lose. So I just go in my head, and I get, you know, more stories more. I make it worse. So yeah, I agree with a view that self awareness is important to aspect to understand, you know, the patterns and no, I don't need to do that, and all that kind of stuff. And then you get to make the true shift, you need to go back into your mind body. So, I mean, I, I've seen it both ways. I used to live with the Grammy Award winning pianist, and you put the man in front of the piano, and he was just extraordinary. You take him away from the piano, and he was needy, and had a lot of issues in life, kind of very tough time. On the other hand, I've seen people who were so brilliant in awareness, self awareness, but it's all ideas. It's all information. They don't know how to actually live in that. So, you know, Facebook pages, you see all this wisdom, the spiritual wisdom, but you know, I don't believe that everybody is actually there's nothing and you know, so you need both. You do.
 
</strong>Michael Hingson ** 21:54
Talk is cheap. And I remember hearing once I'm a fan of old radio shows, and one of the best comedians, that ventriloquist was Edgar Bergen and his, his sidekick, Charlie McCarthy. And oftentimes, I heard people say, Edgar Bergen really just didn't know how to, to talk to people. And so he did it through Charlie. And when in a workout, I guess I'll write for him. But I hear exactly what you're saying he had to do it through Charlie, as opposed to just doing it himself. Yeah. On the other hand, he made a good career out of it. So quite a quite abiding sense of humor and, and a really great sense of humor. So So where did you go to college?
 
<strong>Aimee Bernstein ** 22:47
I went to Hunter College in New York, part of the New York City chain of college in New York. And I went I was I was 16 when I went to college, and my manager found me. He used to sing with his son. And he was he was a clarinetist for the Tommy Dorsey band. So he found me singing, he liked me. So he had my parents sign a contract where he would pay my manager. So when I went off to college, he insisted that I was going to go in for politics. He insisted that I get my degree in music, which I did. You know, and then I went, and I got my masters later, but not in music, in counseling psychology. So,
 
</strong>Michael Hingson ** 23:40
what do you think about having gotten a bachelor's in music? Was that okay? Do you? Are you happy with that? Yeah,
 
<strong>Aimee Bernstein ** 23:47
uh, you know, my first job was working as a music teacher in the Bronx in a ghetto. And what I discovered was that I cared more about the kids and what they were going through, and when they knew who Beethoven was. So that ended up moving me to, you know, going into psychology.
 
</strong>Michael Hingson ** 24:13
So well, and that's, that's fine. Um, you, you sent that and you sensed that you obviously had something to contribute to, to helping other kids, which is, of course, part of your goal that we talked about at the beginning that you'd like to help others.
 
<strong>Aimee Bernstein ** 24:31
Yeah. Yeah, I believe that everything that happens in life is for your higher good. So all of that music stuff was great. You know, I had wonderful when I went off to when I left that job, I went off to college. I, I I ended up going to California and I ended up being in a rock gospel band with 20 singers and five backup singers, backup players and two tap dancers. And we did Ron, Jack, Crosby, Stills and Nash and the Grateful Dead and ROM das and Krishna Das. It was a great time of life. Just fun, fun, fun, fun, fun, you know, until my father sat me down with his big cigar and said to me, you're either gonna get married or get a career. I said, Okay. So I went, and I got my masters. You know, it all worked out fine.
 
</strong>Michael Hingson ** 25:22
So how long ago was that? Oh,
 
<strong>Aimee Bernstein ** 25:25
too long ago.
 
</strong>Michael Hingson ** 25:30
Did you move back to New York? Um,
 
<strong>Aimee Bernstein ** 25:32
no, I didn't. I stayed in California for 18 years. And then I moved back to there. When I moved to Florida. My parents were getting older. And I felt like I needed to be there, which was a good thing a year and a half later, my father feel so it was all worked out.
 
</strong>Michael Hingson ** 25:49
Well, it did. And has he passed now or?
 
<strong>Aimee Bernstein ** 25:53
Yeah, my father passed a long time ago. And my mother did too. So your
 
</strong>Michael Hingson ** 25:57
mom did too. Yeah, both of my parents did in the 1980s. And I miss them a lot. And my wife of 40 years just passed last November. But I as I tell people, you know, I gotta be a good kid and behave, because I'm sure that she's monitoring. And if I misbehave, I'm going to hear about it. No doubt in my mind. Yeah,
 
<strong>Aimee Bernstein ** 26:20
I believe that too.
 
</strong>Michael Hingson ** 26:24
I always thought that Karen was was smarter than I was. So sometimes things would pop out. That just little nuggets of wisdom that that I never thought of, and I'm not surprised at that. So I'm sure she's monitoring. And you know, I'll just do my best to be a good kid. Yeah, keep the cat happy, which is the biggest goal in life just as well. So you. So you got a degree in counseling. And what did you do with that? Exactly.
 
<strong>Aimee Bernstein ** 26:54
I was actually, you know, again, things worked out great. I wanted to go into, they had different groups in master's degree, were, like, interned in different groups. So one group was the existential group, which was very big at that time. Existential counseling, I knew they were climbing mountains and doing all kinds of things. And I wanted to get into that group, and they were all filled. So I got into the behavioral group. And it was a blessing. I got my training from Ed MassGeneral hospital, under the auspices of Harvard Medical School, studied under Matt Dumont, Dr. Mike Dumont, who was the commissioner of Mental Health for the state of Massachusetts at that time. So I had a fabulous education. When I was done, and I was you know, as, as the intern, I what I was doing was addictions counseling. So I learned a lot about how to deal with people with addictions. And one of my first clients was manic depressive. You know, I learned a lot on the job that way, came back once I was done there, I ended up going out to California. And again, and I worked as an addiction counselor for a number of years, until I got done with that. And then went into employee assistance, programming. And then started my own school, which was the living art school, teaching people about this energy work that dealing with stress and pressure and all that. And then changed once again in when I became interested in empowerment, and I started the Women's Development Company, which was the first mentoring company for women out in California. It's all it's been all arrived, you know, one thing led to another. Now, where
 
</strong>Michael Hingson ** 28:50
are you now?
 
<strong>Aimee Bernstein ** 28:52
Now? I am.
 
</strong>Michael Hingson ** 28:55
Where do you where do you live now?
 
<strong>Aimee Bernstein ** 28:58
Where do I live now? I live in South Florida. Okay, so you're in Florida. Yeah. You know, until I get a clue about where I need to move. Next unit. I've been here a long time. I'm ready to go. But yeah, I'm not sure where that would be. Somebody
 
</strong>Michael Hingson ** 29:13
sent me a video last week commercial for Antarctica, but
 
<strong>Aimee Bernstein ** 29:18
no, no.
 
</strong>Michael Hingson ** 29:19
I pointed out that I'm not gonna go there. There's no Costco. There's no target. It's a little bit colder than I like, so I'm sticking where I am. I'm fine in Victorville. California gets cold enough here. Yeah, too, too cold and too many other things that don't exist in Antarctica. So we're not going there. Yep. Yeah. Well, so today, it seems to me. We have a lot of stuff going on. We have a spike in mental illness divisiveness, of lack of trust, and we talked about even the weather What the heck is going on?
 
<strong>Aimee Bernstein ** 29:59
Well, I kind of mentioned at the beginning, I believe that the consciousness of the world is changing. And I think people can't handle that kind of frequency that increased frequency. They don't recognize that it's an increased frequency. They just feel pressure. So, you know, there's more fentanyl deaths and, and shootings, mass shootings. I mean, you know, I don't have to tell you, you watch the news, you know, but yeah, we are. But the good part is, this is an opportunity for each one of us to evolve our consciousness, you know, so it's I am, I've been going through this myself over the last few years. And I had a dream, where I'm looking at my computer, and there's a red curtain opens. And there are people inboxes, and they're singing. And I call my mother over who is deceased, you know, in this life, I call her over in the dream. And I said, Mom, I can't believe that I created this is it amazing. And in the morning, I heard part of the song. When the message from your core tells you, you owe more, don't shrink, don't think, believe it, when the message from your soul tells you who you are home, don't shrink, don't think the LI they did. And that's when I created the roar of the more mind body energy training and coaching series. It was all the work that I've been showing executives over all these years. And I put it together in a package and wanted to give it to the public. So that was a huge shift for me. And it was my way of helping those who are ready to evolve who go yeah, this is an opportunity for me, I'm done with the old, it's not that the old was bad. I'm just done with it. I want more those who sent the more than worth, the more
 
</strong>Michael Hingson ** 32:09
well, it is an evolutionary process. And it gets back to introspection and, and everything else. And the more we think about what we do each day, what worked, what didn't work. And I don't like to use the word failure, because it's got a negative connotation that it doesn't need to have. But what worked, what didn't work, the stuff that worked? Could we make it work better? The stuff that didn't work? What's the deal with it? And what do we do about it? It's all about what we choose to do about learning about how to move forward. And we seem to not like to teach that I know that we just don't seem to do too much teaching of introspection and self analysis at all, which is extremely unfortunate, because we're our own best teachers, and we just don't tend to want to do that.
 
<strong>Aimee Bernstein ** 33:04
Yeah, I agree. I mean, we you know, it's, it's certainly not something people learn in school, counseling for it or whatever. But, yeah, there's a lot of life skills that we just don't teach. You know, I mean, being introspective is one of them that certainly, well, being in general, you know, what I eat and how I move and all of that, how I talk, how to deal with conflict, you know, how do we do? How to what is self care? You know, all that stuff. We don't talk about no school?
 
</strong>Michael Hingson ** 33:41
Well, or anywhere, really. We are we
 
<strong>Aimee Bernstein ** 33:44
I'm teaching that nonprofit organizations why? And I'm teaching at a couple of corporations. But it's all new. Nobody talks about self care 10 years ago, this is all new stuff that self care is on everybody's lips. Yeah. But it's not institutionalized. That's the thing. It's, you know, like, during the pandemic, a good boss will call you up and say, How you doing, you know, oh, and you tell him a little bit, but you're not going to tell them the whole deal. Because if you tell a man I'm really stressed out, he's gonna think, Oh, she can't handle the pressure. So she's not promotable, right? Yeah. And it's like, I had one vice president of HR got a new job for a big company that was you know, real into productivity, performance, all this kind of stuff, major corporation. And he said to me, and I liked this guy, he's smart, he's good with people. He's great at his job. Six months in or so nine months, and he said to me, Amy, I'm really stressed. I said, Look, why don't you create a self care plan? And, you know, do it for a few months till you see some results and you're feeling better, and then announce it to your staff and I You know, maybe make a video or have a call with them or whatever, tell them about your plan and ask everyone to make a plan for themselves. You know, then you're modeling it. He said no. And I understood because he didn't want people to think that he couldn't handle it tough enough that he wasn't. So until we can, leaders can institutionalize it by modeling. You know, yeah, we do a little bit of it, certainly not enough. We
 
</strong>Michael Hingson ** 35:30
just can't seem to be able to get past this idea that we have to be tough and macho. And I think it's more men than women. But it happens all the way around. And we just seem to not want to be able to recognize that there are a whole lot more aspects to our lives than we'd like to admit.
 
<strong>Aimee Bernstein ** 35:53
Yeah, I agree. I mean, there I saw some research a few months ago, where they said that women who have the same success Records as the men in corporations, and maybe even a little better, will not get promoted as fast because they don't have that top kind of edge to them, that that the man has, and that's considered leadership.
 
</strong>Michael Hingson ** 36:18
And it's not, but it is considered leadership. Yes, that's right. That's right. And the reality is, it's different characteristics and different abilities and different capabilities. Yeah, and that's just as much leadership and we don't tend to, to to deal with it. People have asked me actually, somebody asked me last week, what do I get out of doing all these podcasts? And I thought it was a fair question nobody's ever asked me before. But I had made up my mind a long time ago, that, for me, if I'm learning at least as much as anybody else who listens to the podcast, that I'm getting something out of it. And one of the biggest things that I have learned, and I've mentioned it a few times, although not quite in this context, is that for many years, I would talk about listening to speeches, as as I, as a public speaker would travel and speak. And I always record and listen to speeches later. And as I said, I'm my own worst critic, because no one's going to be tougher on me than I am. But I learned along the way that actually, I'm the only one who can teach me anything. And teachers can provide information, but I'm the only one who can teach me and I have to want to learn it and teach it to myself. And what I have started saying literally this year, which is I think, probably the biggest thing that I've learned, doing two and a half years of podcast is I my own best teacher, forget my own worst critic. That's negative I my own best teacher. And that's really what I think, is a major paradigm shift that a lot of people ought to do is not worrying about being tough on themselves. How do I learn? And how do I connect respect and respect and in respects, introspection, but how do I learn and grow? And that's what we just tend not to do. But we all are our own best teachers.
 
<strong>Aimee Bernstein ** 38:13
Yeah, I, I agree that the only one that can ultimately teach me is me, you know, it's me that's going through the experience. It's me that's allowing things. And yet I see that I am blinded. At times, I am blinded. I, I just all I don't know it also, I respective you know, and when I meet people who can show me things, point out things that I hadn't seen or hadn't recognized or hadn't experienced, that's even better experience. Wow, that's just like that just, that just opens the door for me that, you know, takes me to a whole other place. So I think it's both, you know, it's me, I have to, I have to go through it myself. I have to want it. And yeah, and I need people to show me the way sometimes.
 
</strong>Michael Hingson ** 39:09
At the same time, the reason you're able to do that, though, is that you've taught yourself to be open to looking for new experiences and looking for new ideas and concepts and attitudes. And yeah, there can be some times that you can be close to that, but I would bet more often than not, you've chosen to learn to be open. Yes.
 
<strong>Aimee Bernstein ** 39:32
That's my company is called to open minded ventures.
 
</strong>Michael Hingson ** 39:35
There you go see exactly.
 
<strong>Aimee Bernstein ** 39:39
Yeah, yeah. Because, you know, I recognize that I mean, you get the spiritual leaders who give you these absolute truths. We are all one. We are all love. You know, I am God and you are God. Now, I mean, I agree. The man you live in there 24/7 I don't think so. You know, we're still human beings and human bodies and, you know, so you have these experiences, and then you shift back to a more material, physical plane, you know, I, I, I'm curious, my teacher said something to me, that shifted my shifted me in a way that was huge. I've always believed that my main purpose in life was to help others, you know, to, in whatever way help people them evolve, help them get off drugs, help them whatever it was, you know. And what he said to me was your main purpose in life is for yourself to return to self. You know, and for those who might not understand it's we all have different versions of ourselves that operate at different dimensions. And then there is the true self or soul, right? And over the course of your lifetimes, you're learning things, you're just you know, you're getting rid of certain karma, you're having certain experiences, right? You're growing, evolving, okay? And the next life, hopefully, you do a little bit better or whatever. And overtime, you know, that's the, that's the game. He said, That's the journey. He said, When he said that, to me, it was like, it was so clarifying to me, you know, to be able to align my perceptions, my energy to that, that self, that true self. So then when I'm making a decision, you know, that's my that's, that's how I make it you know, I asked myself, is that is that for my is that Will that get me to my true self more? Does that align me to my true self? Or is that my ego? Because I got an ego. We all got egos. Right. So yeah, anyhow, that was, I'm not sure why I'm sharing this with you. But it was very life changing for me.
 
</strong>Michael Hingson ** 42:06
We've been talking about this shift in consciousness that's going on, what do we need to know, in our lives, for this shift in consciousness to help us,
 
<strong>Aimee Bernstein ** 42:16
you need to know how to how to open align and merge with pressure, the energy of change, because the pressure is only gonna get greater. And if you open and align to it, what happens is your human energy system, okay, so we all have an energy system, right? guy goes to war, he cut his arm off, it gets amputated, right? He still feels pain in the arm. Initially, we all have an energy body. Okay, what we need to do is align the energy body, your energy, human system, to the universal system. Einstein said, That's where all creative ideas. So we know that for example, when you you know, where did the best idea when do you have the best ideas? Oh, when you're when you're in the shower? Oh, when you're when you just wake up? Oh, after sex? Oh, you know, when you're very relaxed, that's when the great ideas come? Well, what we need to learn is how to open and welcome this energy of change this pressure so that we can align our human systems with the universal so that we begin to pick up these creative ideas, this energy flow that will lead us into a better world.
 
</strong>Michael Hingson ** 43:40
It all still gets back to us being open to doing that. But that's exactly what we need to do. Yes.
 
<strong>Aimee Bernstein ** 43:49
We're finding more people or I mean, it is no, it's no big surprise to me that, you know, I don't know how many years ago, 10 years, 20 years ago, mindfulness comes in. When I was 20 years old, nobody talked about my nobody talked about mindfulness, the only people I mean, I was in a group of people studying Aikido. Yeah, we were meditating. We were doing all that we were studying energy work. You know, we call it energy training at that time. But we were a very small group of people doing that, you know, mindfulness is just like getting, it's every day kind of stuff.
 
</strong>Michael Hingson ** 44:26
We call it it is, but I think a lot of people don't really understand that they use the word they throw it around. But I do agree that more and more people are learning about what mindfulness really means and how to become more mindful in their own lives. Yeah, it's it's a process.
 
<strong>Aimee Bernstein ** 44:45
It is a process, the product The problem is that you know, I was talking to a guy who is a mindfulness teacher, and he's, he's a big hoo ha in in South Florida. He's very good at what he does. Now And he was saying that what he finds is people will take a mindfulness class. And maybe they'll even you know, but then then they're done. It's like I've done it. Yeah, that's what I learned is you don't get to Carnegie Hall without practice, practice, practice, right? You need to keep doing I have, I have 10 years on the mat. In Aikido, I have 40 years studying with the same energy teacher, you know, practice, practice, practice. So yeah, these people who they do it, and then they're, they're ready to do another something else. It's It's Lady Gaga, shallow, shallow.
 
</strong>Michael Hingson ** 45:36
Well, again, it's all about I'm my own best teacher, and just taking the class is only the door that opens to give you access to the information. It's a question of what you do with it. Yes, yes. You wrote a book called Stress Less achieve more, which is great. And you distinguish between stress and pressure? Tell me about that, if you would,
 
<strong>Aimee Bernstein ** 45:59
yeah, pressure, as I said, was the energy of change coming into your system to help you deal with the situation? Stress is the resistance to that energy. Now, there have been, there's one woman who speaks about how you deal with it, and she has you strike a pose to be able to handle it. And yes, that works. But that's something that is imposed. You know, rather than me tapping into me becoming so expert, at sense feeling that I can move with the flow easily. Am Am I being Am I making sense? You are? Yeah, it's like I had this, I had this experience when I was younger, I was at the eye, every year, they'd have an aikido retreat. And they have a talent show at the end of the aikido retreat. So you know, you're practicing Aikido for seven days, day and night, blah, blah, okay, now they have the talent show. So I sang the rose. And I practiced and practiced and practiced, I had it down, and I had a woman who was the pianist, and, okay, I go to sing the song, I start singing it. And I remember the words, I remember the tune, but it's coming out differently than how I practiced it. Like, the phrasing is different, and I get really scared, I can't call a do over, you know, I gotta keep going. So I just kind of go with it. At the end of the song, my teacher runs over to me, picks me up, and like, hugs me. And I realized what that was about was, the pressure was so big, the energy was so big in that performance, that I couldn't control it in the way that I had practiced it, I just had to let it go. And in letting it go, it went with there was a flow that was even better than what I had practiced. And my teacher saw that he's he, he saw and experienced that flow in me. And that's why he came over to, you know, hug me congratulate me. I think that we need to learn how to opening to I mean, I keep repeating myself, I don't I don't mean to, but opening to that flow is enormous, enormous it is to learn how to do that to let go to to let go of the control to soften and surrender with it, to move with it, to analyze to see, you know, the idle, the analysis of it, is to recognize when you make a decision, and you're doing action, what is the ripple effects of that action? We don't usually consider it. So for example, I used to live on a lake, bunch of houses on a lake, and one of the homeowners complained that there was weeds growing. So with the Association and all its wisdom came and chopped down the weeds. Problem solved, right? No, until the snakes that were so used to being in the weeds came on the land. So then the homeowners association had to go get someone to catch the snakes problem solved, right? No, because now the rats had nothing to eat. So they came they came back on the land. You know, what I learned and what I teach and stress less achieved more, is an inner map for aligning with that energy of change, so that when you making a decision, right, you are moving with the flow, you're not just going off on your great ideas about things. It
 
</strong>Michael Hingson ** 50:13
all comes from dealing or from a standpoint of dealing with change, and doing your best to recognize or not, which is what happened it with what you're describing, people didn't anticipate very far ahead at all. No,
 
<strong>Aimee Bernstein ** 50:28
no, they know. And most people don't they do it action. Oh, that's a great decision, but they don't see how it affects people. Yeah, yeah.
 
</strong>Michael Hingson ** 50:38
You know, you talk a lot about the whole issue of the way to relieve stress is to eat sleep, ate at least eight hours a day, have a good support network and so on. But in your book, you say that often, that's not really enough. Can you kind of explain a little bit more about that? Yeah,
 
<strong>Aimee Bernstein ** 50:59
the way that we have it down is we have to do something more in order to relieve stress. Now, I'm all for meditation, yoga, all that kind of stuff, you know. So yes, keep doing it. However, what I've learned is, you need to let go of that, which is creating the stress. So you need to learn to settle your energy down. You know, when three guys are coming to attack you, all right. You can't go meditate, you can't go to yoga, you can't do anything, you got to be there, immediately. You're gonna get a huge rush three guys that come in to attack you. Yeah. You know, if you everything in the universe is to beat, the waves come in, the waves go out the sunrises, sunsets, if you're on the highway, someone cuts you off you go. Right, the energy comes out. What we don't teach people is how to settle it down. Once you settle it out, see people want to be happy, they want to be high. You know, oh, I want awareness. I want to be happy joy. But that's all great. Except that's only half of it. You need a foundation of grounding. The tree with the biggest, deepest roots is the tree that's going to still stand with the hurricane force winds. We need it's the same thing for us. We need to settle that energy down and grounded lead ground so that we can under stand another person under stand we sent under them. Right not it's not an MMA, it's not a mental process, understanding. It's sensing under them so that we sense what they're feeling what what's going on with them. Right. As you learn to ground and settle your energy down, which comes through practice, there is a new confidence that begins to happen just like you throw a stone into the into the water and it spreads out ripples out. When you ground your energy. It's going to it's going to, you gotta get a spread that happens, it spreads out. So what you'll start feeling is more spacious, you know, you'll feel more empowered, you'll feel more confidence, which is what people want. It's not a mind game. It's a experience of grounding and opening and spreading, radiating like the sun.
 
</strong>Michael Hingson ** 53:40
And you have to feel it and you have to let it in. Yes. That's why I know when I started speaking, and occasionally people still ask, but when I started speaking, people said, Aren't you afraid to get up and speak in public? You know, we, you don't know what the audience is doing? You got to be afraid, aren't you? And I never have been afraid of speaking in public. But when people started to ask me that, I remember a few times thinking, gee, am I supposed to really be nervous when I got to get up and speak? And when I got up and spoke after some of those things started to to to enter my mind. I went Wait a minute, this this is not what you do. You have been enjoying it the audience's have been enjoying you don't get nervous about something. There's not some need to be nervous about. What I did learn, though, was more techniques about how to analyze how the audience was reacting to what I said. So I thank people for asking me the question, but not for the reason that they thought but I have never, and it was a volitional decision. I've never felt fear of public speaking because I I also realized early on, I don't talk to an audience, I talk with an audience. And that's what I should be doing.
 
<strong>Aimee Bernstein ** 55:06
Yes, yeah. So just and
 
</strong>Michael Hingson ** 55:10
and, you know, that's, that's really kind of the way it ought to be.
 
55:13
Hmm.
 
<strong>Michael Hingson ** 55:15
Well, what's your formula for personal transformation? How do we get people to move toward what you're describing?
 
</strong>Aimee Bernstein ** 55:27
You have first you have to, you know, the formula is the self awareness plus the embodiment creates the transformation, all that, but in order to do that, you have to meet them where they are, you know, you need to make a blend with them and see the world from their perspective, which means that you need to take off your own shoes in order to stand in theirs. And when you can see the seat of truth, then you can begin to lead them in another direction, because now you're, you're in harmony with them, you know, now, they have the choice and the right to say no, right? I had, I was working with this, the senior vice president of a world class business, a cosmetic company. The first day I worked with him, I, I did some energy, work with him. And he was a guy that was a very good man had a couple of daughters. So when he worked with the women of his team, he ended up being a benevolent patriarch. So instead of them solving problems among themselves, Daddy would come in and help them solve the problem. Alright, so I did this energy stuff with him. And he saw his pattern. And I said to him, in order to create your dream, Team change has to happen. Change begins with you. You have to you have to change first. He left, and he told me later, he was pissed off. How dare I say that to him? You know, because most consultants will tell you what you want to hear. They want the job. But I don't do that. So, you know, but then he went home. And he thought about it. And he said, you know, she's right. And I worked with this guy for six years. Until he retired. I, I think that by making the blend and telling them the truth, and then they make the decision, just like you said, you know, do I open to it? Do I want to change? Is there more for me? Do I have the strength? The the willingness to go through it? You know, if they say yep, okay, now you're on a roll.
 
<strong>Michael Hingson ** 57:50
So, you you've been coaching people for quite a while. And during the pandemic, you created a new series, right?
 
</strong>Aimee Bernstein ** 57:59
Yeah, I did during that. Yeah. Because I, I saw, you know, people weren't getting together and people going through this transformation. And you know, at that time, when I created there wasn't too much going on in terms of transformation. Now more people are talking about it and offering classes and stuff. But yeah, I, I am interested in you know, I did it with I did a, I did a speech for visa pieces mindfulness group. And one of the executives from visa, heard me speak, and she ended up going into the world of the more training. And she told me was life changing. Now when I hear that, I go, that's it. You know, I mean, I did my, that was worth everything that's happened. You know, just to just to get that kind of feedback. Yeah. Yeah. That means a lot to me.
 
<strong>Michael Hingson ** 59:05
I know exactly what you're saying. And when somebody comes along with one of those unexpected compliments or spectacular things, it makes everything worthwhile, doesn't it?
 
</strong>Aimee Bernstein ** 59:20
Yeah, it really does. It really does. Well,
 
<strong>Michael Hingson ** 59:24
tell me if people want to reach out to you learn more about roar of the more or your company and maybe see coaching and so on. How do they do that?
 
</strong>Aimee Bernstein ** 59:35
Yeah, they can go to www dot open mind adventures with an <a href="http://s.com" rel="nofollow">s.com</a> Open mind <a href="http://adventures.com" rel="nofollow">adventures.com</a> And on the menu bar, you'll see the word the more and there's a video and information and testimonials and you know, it's for people who are not just interested. It's for people who are have committed to themselves who have that self love that say that says, there's another chapter for me, you know, I can sense there's more in me more potential more, whatever it is confidence, love, whatever, you know, and they want it, they are ready for it. Those are the people that I'm looking for that are. And in terms of the coaching and the, I do something called shared ownership for success with corporations where we get people together, and we have conversations that matter. And I did this was one organization that was the Tax Division of a world wide, international accounting firm. And two years later, I just got an email a letter from them, rather, saying that their revenue went up 35%. And people are getting together more and working as an engaged team. So you know, that's on my website to the shared ownership for success crosses. And you know, all you got to do is just, you know, can't fill out the contact form. And therefore you or email me at Aimee at open minded adventures, I spell my name A i m e e  its, French A I, M E. E, at open minded adventures, and I'm very accessible.
 
<strong>Michael Hingson ** 1:01:22
There you go, Well, I hope people will reach out, you've offered, I think, a lot of good insights that I hope people will take advantage of, we need to bring more sanity into our world anyway. So I hope that people listen to what you have to say, and that they will take advantage of the many opportunities that you bring, I assume you coach people all over the world.
 
</strong>Aimee Bernstein ** 1:01:45
Yeah, I do. You know, I, I was I did a speech for edge walkers International. I don't know if you know them. But they're an international organization of people who walk the edge between the spiritual and material world, and they tend to be very intelligent people who are doing good things in the world. Someone heard me speak and all of a sudden, I had a coaching client from Dubai. So you know, and I've worked at the Port of Singapore. And so yes, I'm available to whoever you know, is ready for me.
 
<strong>Michael Hingson ** 1:02:17
Well, I hope people will reach out. And I want to thank you for being here with us today. And I want to thank you for listening out there. We really appreciate you taking the time to hear what Amy has to say and hearing all of the various parts of our conversation. So thanks very much. We would appreciate you giving us a five star rating wherever you're listening to unstoppable mindset. We value your ratings. And of course, needless to say, Love the five star ratings whenever you can. So please do it. If you want to reach out to me to learn more about some of the what we're doing with the podcasts and also, as I've mentioned, I am a public speaker. So you're welcome to reach out to me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's Michaelhi at accessibe A c c e s s i b e .com. If you want to learn more about our podcast, you can certainly go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Michael Hingson is m i c h a e l h i n g s o n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and love again to hear from you. Appreciate your ratings. Appreciate all that you have to say. And most important of all, Aimee, we really appreciate you being here with us today and taking the time to give us so many great insights and thoughts.
 
</strong>Aimee Bernstein ** 1:03:34
Thank you, Michael, thank you for inviting me. I appreciate it.
 
**Michael Hingson ** 1:03:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Thought Leader in Stress Reduction and Wellness Cultures Coach with Aimee Bernstein</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1519c097-6d63-4894-9e8d-3f980cf037cf.mp3?source=rss&amp;ext=asset.mp3" length="94744417" type="audio/mpeg" />
<itunes:episode>240</itunes:episode>
</item>
<item><title>Episode 239 – Unstoppable Leadership Expert and Executive Coach with Payal Nanjiani</title>
<guid isPermaLink="false">https://pinecast.com/guid/f8ef5f6c-b330-4be4-a3cb-ee9962af02cc</guid>
<pubDate>Tue, 11 Jun 2024 10:00:31 -0000</pubDate>

<itunes:duration>01:04:05</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4fe9707f-4167-4ce6-8cda-5ad578f1d13a/UM239-Payal_Nanjiani-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I would like to introduce you to Payal Nanjiani, an executive coach and leadership expert with over 20 years of experience in her field. Payal grew up in India and moved to America in 1997 to join corporate America after receiving bachelor’s and Master’s degrees in business in India. It is fascinating to hear Payal discuss the differences and similarities in the corporate and life cultures of the two countries. Lots of good information here.</p>
<p>In 2006 Payal began her own business consulting and coaching in America and then adding India as a place she felt could use the gifts she brings to the table. She has become known worldwide and has received many accolades and honors over the years.</p>
<p>In 2017 she published her first book. To date she has written three books on leadership and a fourth will be coming out next year. Payal gives us lots of good insights and ideas to think about. Wait until you here Payal tell the story about “The King And His Four Wives”. I hope you enjoy our conversation. I’d love to hear your thoughts.</p>
<p><strong>About the Guest:</strong></p>
<p>Recognized by the TIMES Group, Payal Nanjiani is a world-renowned IndianAmerican executive coach, and author.</p>
<p>As an executive coach, Payal Nanjiani advises and coaches’ senior leaders, CEOs, top executives, and government officials.</p>
<p>She is one of the world's most accomplished and in-demand executive coaches for corporate America and India. A prominent figure in the corporate world, her trainings and coaching’s have brought about a transformation in the thinking and behavior of more than a million professionals globally.</p>
<p>She has spent over two decades helping organizations and their leaders become peak performers, reach their next level, and achieve extraordinary success. As an award-winning author of several leadership books, her books help you be a peak performer and reach your next level.</p>
<p><strong>Ways to connect with Payal:</strong></p>
<p>Website - <a href="http://www.payalnanjiani.com" rel="nofollow">www.payalnanjiani.com</a>
LinkedIn - <a href="https://www.linkedin.com/in/payalnanjiani/?originalSubdomain=in" rel="nofollow">https://www.linkedin.com/in/payalnanjiani/?originalSubdomain=in</a>
Instagram - <a href="https://www.instagram.com/payalnanjiani/?hl=en" rel="nofollow">https://www.instagram.com/payalnanjiani/?hl=en</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi there and I would like to welcome you once again to unstoppable mindset. I am your host, Mike Hingson. Really glad you're here. We get to chat today with Payal Nanjiani, who is as she describes herself as an Indian American having come from India, and now working in both places, India and North Carolina. So where I am right now in Southern California, it's just a little after eight in the morning. And for her it's like after 930 At night, so we don't want to keep you up too late. We really would like to welcome you to unstoppable mindset. Thanks very much for being here.
 
<strong>Payal Nanjiani ** 01:59
Thanks, Michael. It's such an honor to be here with you and to have this conversation. Well, I'm
 
</strong>Michael Hingson ** 02:04
looking forward to it. I think we'll have some fun. No, of course, that's one of the rules. As I always tell people who are going to be guests on unstoppable mindset. It's no good if you don't have fun. So we got to have fun doing this.
 
<strong>Payal Nanjiani ** 02:14
Yes. And I've always had fun talking with you on the call. And on this podcast. It's always been fun talking with you. Oh,
 
</strong>Michael Hingson ** 02:22
good. Well, I appreciate that. Well, why don't we start, I love to begin this way. Why don't you tell us a little bit about you growing up and where you came from, and all those kinds of things.
 
<strong>Payal Nanjiani ** 02:32
So if I just go back a little bit in the past, I come Michael, I come from a very loving family, very humble family where education is the highest priority. Okay. And so, you know, after completing my, my undergrad, I went to a B school and I went to the B school not because I had a passion for it, but purely because I was seduced by the culture and the society in India, where they would say that if you have an MBA degree under your belt, well, life is pretty much set. And so I did that. And then later on, moved, moved to America, this was somewhere in 1996, moved to America. And then I started working in giant corporate America. So, you know, years went by, and I was I was just swamped managing my work in corporate America living the so called American dream at that point in time. But it was always, there was always a feeling of unfulfillment. And I remember my, you know, my, my dad is somebody who has had a very, very crucial role in my, in my career, you know, he's, so I was taken aback a little bit more so in India, you know, there is not much important. And in those years in 1996, there was not so much importance given to the career of a girl child. You know, so yeah, that's how the country was at that point of time. And it's totally different right now. Because now I'm in India after 25 years, I'm here, I see the totally difference in the culture. But in those days when this was not happening, I remember my dad really thought out of the box, and he went against the society and everything and he would keep watching me that says what you're supposed to do, you must grow in your career. You know, he would send me cutouts and pictures of men and women who have made it big in their career. And he would send it to me so that I see it and realize that anything is possible in the world doesn't matter whether you're a man or a woman. So I constantly his push was there that you know, think about your career. Think about growth, think about what you can do, you can achieve just anything that you put your mind and your heart on. And he said just put your dream out there and your body will Follow your heart will follow. And that's exactly what happened. So a lot of my career got shaped because of my dad and his complete push during that point of time. And then like I said, I came to corporate America started working. And then there was this feeling of unfulfillment that, you know, we are in a country which is full of information, full of resources. And, and still there is lack of opportunities. So India is a land of opportunities, and still people are struggling at work, there's a huge difference between people who are really successful and people who are not, and we're still working hard, but not getting there. And my dad would always tell me again, I come back to him, because a lot of my, my work has come from him. So he would always tell me that, you know, uneasiness, uneasiness inside of you is a blessing, it's really good because it can change the trajectory of your life and make you do things which you otherwise would not. And there's that uneasiness that why am I seeing this gap in a place which is a land of opportunities? Why am I seeing this gap? That's when I left the comfort of a well settled corporate America light and immersed in research of what is the root cause of the difference between successful few and the unsuccessful many, and when I say unsuccessful, I don't mean in terms of money opposition's what I mean, is the term of fulfillment and what you can achieve, are you achieving what you want, or you're not. And all of this began that research and everything became the springboard for success within coaching and leadership, which I started. So that's a little bit about my, my career path, and this and my going, isn't
 
</strong>Michael Hingson ** 06:57
it interesting how often when we think or we look at what happens in our lives, how it comes back to our parents pushed us, they wanted us to be better. And a lot of times I hear people say that their parents wanted them to have more opportunities than they the parents had or that they didn't, their parents didn't get the schooling that they would like their children to have. It's fascinating how often that is and how right that is, because that's what parents do, right? Absolutely,
 
<strong>Payal Nanjiani ** 07:32
absolutely. And, and I'm sure even when you go back in your life, you will always be able to connect the dots that there was someone who was always wishing you when somebody was always inspiring you to do
 
</strong>Michael Hingson ** 07:45
more. Oh, and then my book center dog that we wrote after the World Trade Center, and was published in 2011. We talked about that, because my parents were told when I was born, and it was discovered about four months later that I was blind, my parents were told to send me to a home because no blind child could ever grow up and amount to anything. And my parents said, You're absolutely wrong, he will be able to grow up to do whatever he wants. And they operated that way. And I think that happens so often with parents, the parents that really make that leap, there are so many who don't, but the parents who make that leap and say I really am going to work hard to make it possible for my child to be all the things maybe that that I was under at least some of the things that I wasn't able to do. And I think it's so cool when that when I hear that story, because it does it does absolutely cause something to stir in me. And it makes me remember all the more how wonderful my parents were and how loving my family was to me as well. So I appreciate it very much.
 
<strong>Payal Nanjiani ** 08:50
Absolutely. And you know, when you're speaking about this, it's reminding me I have read about Nick ridges sync and how without limbs he has, you know, he has made himself very independent and all times he gives to his parents. So yeah.
 
</strong>Michael Hingson ** 09:06
Yeah. And it's appropriate with that. Well, so, when you came over here, how was it different in America corporate wise and workwise then it was an Indian bone, you said 9096 You came over. So around that time, how was it different between the two cultures? Or was it really?
 
<strong>Payal Nanjiani ** 09:30
Oh, yes. You know, if you talk about a personal culture versus professional culture, I think both of them are very different. In a personal culture, or you know, India is, is a place which is very close knit, in family, very close knit. So there's a support system that is built in families. You never have that feeling of aloneness or loneliness and you can really depend on one another parents and children, children and parents, grandparents. aunts, uncles, everybody is very interconnected, you know, there's a lot of support system that you build, it's like a complete you know, someone has your back in the family all the time versus when in the United States, what I noticed a lot is you have to be self dependent. And I think both cultures have their own advantages, you have to be very self dependent, you cannot have a huge family around and you can your parents and children have, have a limit where they are with each other after some time the child grows and Michael, are born and brought up completely the United States. So you know, after a certain period of time they go to their high school and they go to the college, the university is alive is life is becoming independent for them, as well as the parents. So I think that's one cultural, cultural difference that I have seen. And the other professionally or I have seen is, we have so much of resources in the United States. And we have so much of learning and development and it'll the market is so mature when it comes to leadership when it comes to coaching, whereas India is an emerging market. It's an emerging market. Nevertheless, it has it has reached to great heights in the in many fields that we see. And I think, overall, overall, the globalization in which we are, Michael these days, each country, whether it is India, or America, each country is learning from from each other. Nobody is independent right now, nobody is a solo country. So we are constantly imbibing each other's culture, like now I see in the United States. I see there is there are so many articles being floated, where teens, you know, teens, or those are the youth who are going into colleges are preferring not to stay in the dorms, but to stay at home. So I think each culture is learning from each other, quite interwoven.
 
</strong>Michael Hingson ** 12:17
Yeah, I do here in America. So often, though, I did it or I need to do this alone. And we haven't yet learned the level of in interdependence, that really would strengthen us because in reality, teams are really what it's all about. And having a real team effort implies and in a sense, demands, interdependence. And there's nothing wrong with that.
 
<strong>Payal Nanjiani ** 12:51
Absolutely. So just with what you said, What reminds me is, I remember one day, I was making my daughter learn history, my older one, and the entire history was American history. Whereas in India, you learn about, you learn about history, or you learn about geography, and it is the world, right? And he or she is learning the geography or the history only of America. And that's the world for her. So I think like what you said, you know, there is a lot of independence that this is who we are, which I think, you know, in ways everything I feel has its own advantages. I don't think anyone is right or wrong. But now with so much of globalization, we're just learning from each other. Yeah.
 
</strong>Michael Hingson ** 13:34
It has to be that way. I think it was Gandhi who once said, interdependence is and ought to be as much the ideal of man as his self sufficiency. And I think he's absolutely right. I learned that at an early age, working with a guide dog. And people don't really understand what guide dogs do and what they don't do. guide dogs and their handlers, their masters, if you will work as a team and the dogs job is to make sure that I walk safely, but the dog doesn't know where I want to go. And the dog doesn't know how to get there. And I don't want the dog to know that, because I want the dog to focus on what it's supposed to do, which is to make sure we walk safely, but it's an interdependent team. And we both have to absolutely, just like with any team, respect each other's jobs.
 
<strong>Payal Nanjiani ** 14:22
Correct and professionally. I'll add one more thing, Michael is that in India is because I work now in India also I do a lot of coaching and leadership programs in India. What I've started to notice is that many companies, most of the companies in India, they invest in short term trainings, okay, short term training programs. And and, and they're not committed to long term development of the Empower leaders while in the United States when I'm working with corporate America doing these coaching and training programs. What I've noticed is that our focus is more on the long term development Have the people, the long term development of their leaders with a primary objective of helping them reach their full potential? And I think this is something that, you know, I've been trying and it's been successful to a large extent of helping companies in India to think long term when it comes to developing their leaders. Yeah. Well,
 
</strong>Michael Hingson ** 15:21
there's there's value in that, because training is is an investment or it should be. I think a lot of a lot of times people don't recognize that or look at it that way. And again, there's no right or wrong, but there is, there is what will help a company in a team be better. And so the idea of talking about and thinking about long term investment makes a lot of sense. Absolutely. I agree. So you came to the US, and where did you go to work? What did you start to do?
 
<strong>Payal Nanjiani ** 15:55
Oh, so that's that? I don't even remember now. But yeah, many places, you know, most of them weren't our village places. And slowly I ran into so I didn't work much i by the Europe 2008 or 2007, I stepped out of corporate America to do what I'm doing. So my memories are more fresher on what I have been doing, rather than what I've been doing, but yeah, who mainly I was with government agencies and school districts and becoming the regional head before I stepped up. All
 
</strong>Michael Hingson ** 16:27
right, and what made you decide to switch to going into coaching? And helping corporate America as a consultant and so on? Ah,
 
<strong>Payal Nanjiani ** 16:39
see, why am I started Miko. With that question. One question that I was constantly having in my mind is that what creates the gap between where we are and where we want to be? Everybody has that gap. But for some people, Michael, that gap is so huge, and it never gets filled. And the gap between where you are and where you want to be in your career is the most killing gap in a person's life. They do everything to get there, but it just doesn't happen. And ultimately, I saw people resign, they leave the accounts to the end of their career, and they are so unfulfilled, they just feel they went from one position to another one role to another one company to another, but he really did not become what he wanted to become, they did not make the difference that they wanted to to which they signed up. So that is question of how do you fill this gap? How can every individual fill this gap between where they are and where they want to be made me realize what it takes. And that's where the entire success within leadership and coaching program had started.
 
</strong>Michael Hingson ** 17:52
It's interesting how many people say they want to be successful. And then their view of success is how much money they get on how much money they earn. And when they get it, they want more. And And the real question is, have they really become successful? Because they've earned a lot of money. And I'm, I'm hearing you and I understand what you're saying. And I appreciate it a great deal that is great to talk about how much money we're in. But is that really being successful and it's not successful is? Do you feel that you're really living up to your potential and your self worth? Right, I agree. And so that is what you teach primarily, right? Is is getting people to recognize their idea of their own personal value. And I don't mean that in a negative egotistical way, but where they are really living in their own mind up to their potential, right.
 
<strong>Payal Nanjiani ** 18:54
Yeah, I'm also you know, there is this thing, which I have always been speaking about aloud is that your success leadership, specifically success is is an inner game, you really cannot win outside it from inside, you are broken, if you're inside, you don't know what how to lead yourself, which is so imperative. Working with so many of these executives, you know, for example, I'll give you a very quick example. How many of us really, in the workforce when we are working, we believe and we practice the things like following your gut, you know, really believing your gut, some of these top executives, Michael Bay, have a lot of belief in their gut feelings. They go with it rather than just going with data and information. So how many of us believe that how many of us are willing to put out what we want, really what we want to achieve out there in the universe, knowing that the universe listens, and then how do you get that back? So, my major, major work Michael comes in helping people to change their behaviors and their thinking patterns and to really become the best version of them. That's where the game changing happens.
 
</strong>Michael Hingson ** 20:04
All too often we get confronted with a problem or we get confronted with something. And as you put it, our gut or our mind or our heart, gives us a solution. But we say to ourselves, oh, that's way too easy. It can't be that simple. And we look for something else. And we come up with something else. And it turns out that what our mind our heart, our gut told us was really the right solution all along. But we seem to have a really hard time ever catching up to that and learning. Go with your gut. And my favorite example is Trivial Pursuit the game, how often do you get asked a question in Trivial Pursuit? And you're, you suddenly have an answer, but you go, that can't be it. And when you go with something else turns out that that was the right answer in the first place. And we don't seem to really want to learn from those kinds of issues. How do we change that?
 
<strong>Payal Nanjiani ** 21:03
Yeah, right. We don't learn from them again, we don't pay attention to them. So there was this nice movie, I'm not sure if you've had a chance, an opportunity to watch it in pursuit of happiness. Have you watched that movie?
 
</strong>Michael Hingson ** 21:15
I haven't. But go ahead.
 
<strong>Payal Nanjiani ** 21:17
It's really nice. So in pursuit of happiness, there is one scene in this way, the entire story is based on Chris Gardner's inspiring story. And the character is played very well by Will Smith, and there is one, one scene I remember where he talks with China, and he says, Never let anyone talk you out of your dreams. And the question I was asking myself at that time is more than the people it is we who walk ourselves out of our dreams, you know, we each of us, we, you know, we we have to, you know, we build two walls inside of ourselves. One wall is a wall of doubt, and wall of doubt, which is created by outside people will tell us, you know, this is not correct, and you build that wall. But there's another wall that we built inside ourselves, which is built by us. And that is the most difficult wall to build, because it is built from inside of you, and you're very strong over it. So every time we have a self doubt, you don't take time to reflect, you're going to get caught up in the noisy corporate world, and you're not going to have time to really come out of the things. So if you're really looking at ways on how you can really improve how you can really work on yourself, you have to give time to yourself, you have to give time to yourself. I'll tell you a story, Michael, which I'll tell you very quickly, it's about this king who has poor whites. And on 111, late evening in the dark, the Lord of Death comes to him and asked him tells him that it is time for him to leave to the king. He says, Oh, I don't feel like leaving. He says no, but it's time for you. You have to leave all of this kingdom, the money, the wealth, the name, fame, everything, you need to come with me. So the king says, okay, at least give me one more day. So the Lord of that says Fine, I'll give you one more day. And the next morning. You know, Nick, on the same night, the king calls one of his wife, and he says, Look, the lord of that came to take will take me and don't want to go alone. I want you to come with me. Devices. No, I cannot come them with you. I love where I am. I love this kingdom. Are you like you please go alone. So he feels very sad. He says I've done so much for you. And this is what you tell me. So he calls the second wife, second wife, he says the same thing. He gets the same answer. She says I cannot go cause the third wife or wife says the same answer. And the king is very dejected, very feels very, very alone. And he's like, I've done so much for all of them. And this is what I get in return. Nobody wants to come with me. So he's sitting in the dark morning and feeling sad. And you know, thinking of what's going to happen in the next day with a lot of dead counts. That's when he hears his voice. And the voice says very sadly, the voice says, You don't worry. I'm going to come with you tomorrow when the Lord of Death comes to take you. So he looks and he sees a very feeble looking figure. And he says, Who are you? He says, Hey, I'm a fourth wife. So he says, Oh really? You look so feeble. You look so weak. And she says Oh yeah, you forgot about me I guess but I can come with you tomorrow. And that's the time he feels really sad. He says I neglected her and don't pay attention to her and he or she is willing to come with me. The entire model is that in our corporate worlds, you know in our in our in our corporate life. We are also like the king who has four wives the first why is our company and we give everything to the company and in you know ultimately not really realizing that you're supposed to leave the company one day, and we'll change it, we'll go somewhere else. The second is our teams, you know, we get very attached to our, you know, we do everything for our teams to motivate them. But ultimately we don't, we know that this team is going to change, we are going to move somewhere else. Third is our positions, our titles, we again give so much of you're so attached to them, becomes it defines us, we don't know who we are, if we don't have a title, if we don't have a vote, we just don't know who we are. All of this is going to leave us. And the fourth one is we ourselves, which I call as the inner leader, it's a concept I have introduced for which I got recognized, it's called the inner leader, you are going to take yourself with you everywhere, your inner leader is going to accompany you everywhere. So you have to pay so much attention, so much of attention to it. So that wherever you are, whatever business circumstances, you can come out strong. So that's the whole idea of this entire concept.
 
</strong>Michael Hingson ** 26:05
It's a great story. And it is it is so true. We don't look at ourselves, we don't spend time, every day, looking at what we did, how it worked out why it worked out the way it is, what can we do to change it? How does it really help us? We, in this country, at least, so seem to not want to look at introspection and self analysis on anything and everything we do, which is so unfortunate, isn't it?
 
<strong>Payal Nanjiani ** 26:38
Absolutely. We are so busy with so many achievements, Michael?
 
</strong>Michael Hingson ** 26:43
Yeah, that makes it really sort of difficult for us. But the reality is, it is part of our lives. And we should be studying what we have done, and how it's worked out. Even the things that which were successful. How can we make them better? What can we really do, but it's the internal part of us that we need to look at most of all, and we we in this country, keep saying, Well, I don't have time to stop and do that. Well, yes, you do. If you make the time, and it's just something that we just tend not to really like to do very much.
 
<strong>Payal Nanjiani ** 27:21
Do you take the time Michael like to introspect and everything every night?
 
</strong>Michael Hingson ** 27:26
Well, more more at night than in the morning? In the morning, I have a cat who, in the morning, I have a cat who wakes me up and she wants to eat first. And but no, I do. I do that at night. I do that at night. And I and I actually often think about it during the day. But yes, because I've learned to do that. And I value that time. It's important to do that. Yeah,
 
<strong>Payal Nanjiani ** 27:53
isn't it it just gives you so much of control over yourself and your day.
 
</strong>Michael Hingson ** 27:58
And it's not a bad thing. And you're not looking to say how great I am you're looking at how am I doing? And how am I doing? And really the the inner eye as much as anything the I Am That tells me what to do?
 
<strong>Payal Nanjiani ** 28:15
Absolutely.
 
</strong>Michael Hingson ** 28:16
So you, you started, you moved here and then you started your coaching program? I think you said in what 2006 or 2007. And you've been doing it ever since. So you started in in America to do that. But you've also added doing coaching in India? What prompted that and how that worked out? It must be somewhat different still.
 
<strong>Payal Nanjiani ** 28:39
Yeah, I'm very grateful for that question, Michael, because that's a question which is extremely close to heart. So like you said, yeah, for 21 years, I've been working and helping corporate America and the Western world develop, you know, leaders, world class leaders and live up to their potential. And during that time, I remember every time that I would travel to India to you know, I, I was invited to speak at companies or do these high end executive coaching things. So every time I would travel to India, I noticed that a theme is a big problem. And that was that which was that corporate America was still so in corporate India was still following the concept of trained leaders, you know, where leadership is based on position titles where there's a lot of focus on skills. And India was still getting recognized as for churning out MBAs and engineers, rather than churning out leaders who can think like leaders and grow an organization. So I decided to unite my vision with the Prime Minister and the now now India's Prime Minister, Mr. Narendra Modi, and his vision of India being a developed country so that's where I most my vision and It became one of the biggest purpose of my life and that that's what I have come down to India for, you know, a massive chunk of the economic growth of a nation, any nation comes from the organization, for me leaders they have in the organization and how they can take the organization and with youth. And I have seen that India has excellent talent, rich talent, a considerable workforce, which is growing. And when this workforce develops itself into world class leaders, it significantly impacts not only the organization's growth, but also the economic development of our country. So, personally, Michael, I feel really very honored. And very, you know, humbly, I would say that I feel very honored and proud that I'm now associating myself not with only corporate America, but also organizations and youth peer in India so that they can become the best version of themselves, they can be inspired to do more, and they can learn what it takes to be, you know, the best version of themselves. So yeah, that's exactly where it all started from. It just started with this focus.
 
</strong>Michael Hingson ** 31:14
But are you still doing that in America as well? Or are you really focusing now? Okay, so you do both?
 
<strong>Payal Nanjiani ** 31:20
Well, yes, yes. The only difference is first, I used to travel from America to India. Now I traveled from India to America.
 
</strong>Michael Hingson ** 31:29
And you have a home and both, and you have a handle on both places? Yes, yes, I do. So you get to, to travel. It's a long a long flight. But yeah, that that's okay. As long as you're yet to do.
 
<strong>Payal Nanjiani ** 31:45
So you enjoy traveling too.
 
</strong>Michael Hingson ** 31:47
I do enjoy traveling, it's actually the time that I get to sit and think because I, I deliberately try not to do a lot of work when I travel, be on airplanes, especially because I think that's a great time to sit and relax, and reflect and think. And so I do try to do that. As opposed to I
 
<strong>Payal Nanjiani ** 32:06
love to read I read a lot in the trains on my mind books, I write my books in the plane. Yeah,
 
</strong>Michael Hingson ** 32:11
I've done that too. But I do enjoy that as opposed to doing work, you know, you get on the airplane. And the first thing you do is grab your computer and the next thing you know you're landing and you've done this work or whatever, but you don't relax at all. And then you get there and you're tired and you wonder why Yeah. So, what what are the differences today in coaching in India as opposed to coaching in North America in the United States?
 
<strong>Payal Nanjiani ** 32:45
No, there is not, I think like I said in India, the market is still becoming very mature, it is not a very mature market, yet it is still developing in in the United States, I have seen that it is still it is a very very matured market. Right it is basically people are aware of coaching, people are aware of the process of coaching. So for example, in America, while I'm coaching somebody in the United States, I feel it is something that we are looking forward to that, yes, we need a coach versus in India, we are still I'm seeing people try to push it to a way they feel there's something I think in me, that is why I need a coach, there must be some problem in me. Whereas in America, it's like, wow, I have a coach, I have an opportunity to develop myself much more. So I think that's one of the differences because it's an emerging market. And the other thing that I've noticed is, a lot of a lot of people believe that if you take a certification course in coaching, etc, you become a coach. There are hundreds and 1000s of them out there. And it's so difficult in Illinois to pinpoint exactly who is the correct one for you. And I think whenever people are looking at coaches, you need to see the credentials, you need to see what all they have impacted who all they have impacted. What is the work that has gone behind? How well can they take care of your career and of you as a person as an individual? Because ultimately, it is some you know, it is somebody's career you're you're taking care of. So I think that is some of the differences that I have noticed, as
 
</strong>Michael Hingson ** 34:21
a person who's spent a lot of their life in sales. Obviously, in India, the opportunity is greater, although it takes a lot of education. But is it harder? Because there is more opportunity and less understanding of what coaches do? Or is it harder in America because there are so many coaches that you have to really filter to get to the right person? Sounds like two different kinds of challenges. Well,
 
<strong>Payal Nanjiani ** 34:48
yeah, I try this in workplaces, because in both places, you have to filter it out as to who's who and who has done what work for for your credit ability. So yes, absolutely.
 
</strong>Michael Hingson ** 35:01
So, it, there are differences, but, but still it amounts to the same thing. And when you have a breakthrough and somebody truly understands, then you have a breakthrough, which is really wonderful to, to be able to, to have that. So for you that must be part of what the interviewer really likes is when you do have those breakthroughs. And you you get someone who really gets it. How do you keep up with all of the changes in trend trends and best practices in coaching and developing leaders? And how do you implement them? How
 
<strong>Payal Nanjiani ** 35:39
do I keep up? Well, Michael, I truly believe that if your cup is not filled, you cannot pour from an empty cup, right? So you have to fill up your cup before you pour into someone else. So I spend a whooping 70% of my time on myself. And when I say on myself, what I need is on developing myself on keeping up with what I need to learn before I can even share it with someone else. So it's, that's my simplest answer that I can give you is that I work a lot on myself before I work with others or on others.
 
</strong>Michael Hingson ** 36:16
What do you do a lot of reading? Or is it thinking or what do you do? Yeah,
 
<strong>Payal Nanjiani ** 36:21
yeah, everything reading, seeing what's new, researching, you know, keeping up with the time seeing what changes are happening. So for example, I also teach at various colleges, you know, and that makes me understand what is the youth looking at? You know, that's the only way I can understand what new which new mindsets are entering into the workforce? What is our what are they thinking? What are the what are the likes and dislikes? Like? What are we bringing into the workforce sitting here in a closed room, I can understand that. That's the type of work that you have to do on yourself before you go out there and say, I can help you.
 
</strong>Michael Hingson ** 37:05
I'm sorry, filling my cup more filling your cup more? Yes. Do you find when you're teaching, sometimes it's a challenge is to stay ahead of the kids in the classroom.
 
<strong>Payal Nanjiani ** 37:18
Absolutely. Such great minds, they are such great minds, both your both your and in America. Such great minds questions, hunger for learning, you know, quick learning, because they are in an instant age of social media. So they are very instant and everything. So you learn to pick up speed from them.
 
</strong>Michael Hingson ** 37:40
Yeah, they're, they're incredible desire to learn. And just the enthusiasm has to be a wonderful thing to experience. And I know that every time people ask me questions, I know that they just want to learn. And I love curiosity. And I wish we had more. But all too often, I think in this country, we don't encourage curiosity, especially with little children, they get sheltered so much, and they don't get to explore and be as curious as it would it would be helpful for them to be No,
 
<strong>Payal Nanjiani ** 38:15
I think, in fact, I see quite opposite in America, we do have a lot of curiosity, where we promote questions where we do promote experimentation. And I think education system may not be to that extent, but overall as compared to other parts of the world that I have been in I feel in America, we do have an open education system, which is more on your curiosity and your, your, your learning, at least with my two kids growing up there and, you know, finishing their undergrad there. At least that's what I have experienced.
 
</strong>Michael Hingson ** 38:55
And that's great. That's, that's exciting to hear. Because we don't learn if we're not curious. Absolutely. In, in, in our world today, what would you say? Are the key qualities that define a successful leader? You know, people talk about being leaders, they you know, I'm a leader, and all too often I think what they really are as a boss and not necessarily a leader, but what what really is a leader in America or India or anywhere in the world because I would think that the the answer ultimately is pretty similar wherever you go.
 
<strong>Payal Nanjiani ** 39:35
Yeah, I think it first comes on top of my mind what I teach people, three, three things. Number one is you have to have a winning mindset. We have way too many people these days, Michael, who are wanting to work hard and just give their best but I think the world has moved on now you have to know how to go beyond your best that is very necessary. They can die I would say is you have to be very relentless in your game, you cannot have a net, you know, you have to have a never give up attitude, you have to know how to stay in the game longer challenges are going to be coming, you're going to be, you know, going to have those obstacles, but every single day, are you waking up thinking that, you know, that's it? I've had had it enough, tried too long doesn't work? Or are you the one who says okay, it's another day, another try another day, another try. I just keep on going in the game, you strategize, re strategize, and you just know that you are not going to throw in the towel over there. And I think number three, which is very, very crucial these days, specifically, post COVID Is that you have to have control over your mind. You have to have control over your mind over your emotions, something my mom has taught me right from the beginning. Those who cannot control their own mind can never control or take charge of anything else. So if you're able to control your mind, if you're not in charge of your own emotions, then guess what you're going to allow everyone and everything to disturb you. And in these times, we add in dystopias, which go on social media and you'll be disturbed. So don't be a victim, don't be a slave to people's behavior and circumstances. Otherwise, you're going to be on everybody's agenda. So I decided, according to me, these three to begin with, if we can imbibe these three, it can take us a long way, have a winning mindset. be relentless in your game, and control your mind and take charge of your emotions. And
 
</strong>Michael Hingson ** 41:38
let's look at number three a little bit. How do you do that? How you know people say but we're emotional. That's what human beings are? How did we learn to take more control? And how do we really learn to control our own minds?
 
<strong>Payal Nanjiani ** 41:53
Yeah, I mean, we are emotional beings, no doubt about it. We should be emotional beings, we are we you know, even like disabled animals have emotions. So emotion is a is a given. It's God gifted to everybody. When I say control your emotions or take charge of your emotions. What I mean is, you can't be allowing every little thing around you to disturb you, you can say my happiness. So for example, say in the morning, you wake up and you decide, oh, it's a great day, and I am going to be really happy today. And driving to work, you reach work, and your boss tells you, hey, you know what, you've done a fantastic work on this project, we're really proud of you. So you're, you know, you feel more happier, you feel more happier when you hear this. And then after some time someone comes and tells you, you know, the sales are going down and our stakeholders are completely you should have been more careful. There goes your emotions, now you are feeling down all the time. Now how do you get back to that happy zone, where you will not be able to get back to their happy zone until somebody else comes and tells you something more better that can take your emotions a little more onto the higher level. So we call this as RCA in reality check analysis that you have to know exactly how to come back to the emotion that you wanted to stay with. And I can guarantee you, Michael, if you know we call it a remote control, if each of us were in control of our emotions, we have that remote with us, we would do so much bigger and better. We would not let other things disturb us we would not let our energy drain in what he said. And she said and how did they make us feel? And you would just know that how to come back how to come back and and how to get started and how to move ahead and keeping the remote with you. So I think one of the major things to start with is to be conscious of who all have you given your remote to? And do you plan to keep the remote with you want to make that conscious decision that yes, my remote is with me, I have decided consciously to be in a state of happiness in a state of winning mindset. You will not allow people to easily take control over
 
</strong>Michael Hingson ** 44:10
you, you actually hit on I think the most crucial point what you described was a person who decided to be happy. But then they went to work and they they heard something that made them more happy. But then someone came along and made them unhappy. And what I'm hearing you say is you don't need to lose your happiness, your emotion of joy, just because someone came along and said something that's negative. My immediate reaction to that would have been and and actually has been at times. Well, let's look at what really is going on here. And if there's something that I need to fix, I will go fix it. But I'm not going to lose my happiness over it. It's going to help me become more strategic and and take more responsibility if that's what I need to do. Or if there is something somewhere else that needs to be addressed that I want to try to help them where I can. But I can't worry about things over which I don't have control. Absolutely.
 
<strong>Payal Nanjiani ** 45:12
And that's why I tell people I said it is it's, you know, your work environment is not because of your boss or something. So many people say, Oh, I'm working in a very toxic work environment, or it's very negative. Well, what's your contribution to it? There's a lot of negativity coming into the organization because of you, too. So what's your contribution? Yeah,
 
</strong>Michael Hingson ** 45:34
that's exactly right, you have control over some things. And I know in this country, all too often people focus way too much on so many things over which they have no control. And we allow things like social media and everything else to affect us. I hear a lot about cyber bullying and how children, youth are, are affected by that, and I understand it. But what we don't learn is how to be able to truly step back. And I hate to use this word, but raise our defensive defenses, so that we don't let that affect us. But at least not pay attention to all of it, but rather deal with the things that we really can deal with and not worry about the rest. That's hard for us to do. And it's and it's so, so much a problem if we don't learn how to do it. Yeah,
 
<strong>Payal Nanjiani ** 46:27
definitely. Because if you don't learn how to do it, then you're going to be on everybody's agenda. Again, you're just going to be pulled in all directions. And you just don't know who you are as a person. So in one of my books, I think the first chapter itself was Who am I need to recognize yourself before you define anybody else?
 
</strong>Michael Hingson ** 46:46
How many books have you written?
 
<strong>Payal Nanjiani ** 46:49
Three plus one is under contract?
 
</strong>Michael Hingson ** 46:51
Wow. Well, I think that's pretty good. And we've got pictures of book covers in the podcast notes, I hope people will go look at those. Just for fun. Tell us a little bit about a typical day in the life of pile Nanjiani.
 
<strong>Payal Nanjiani ** 47:11
Typical day, so my day Michael starts very early. I'm up sometimes by 4am. up sometimes by five, just depends on how the previous day or night has been. But I wake up very early. And when I wake up, the first thing I do, Michael is just to be grateful. There's nothing else in the very first thing while I wake up on the bed is I am grateful for two or three things every single day, I must say that wish to three things I'm grateful for. And then after I freshen up, I start my day with yoga and meditation. I'm a big believer of yoga, big time and meditation. So I give myself at least an hour to do meditation and yoga. And that's my reflection time. That's the time when I go inside. And a lot of you know, it gives you a lot of peace specially because it's so early morning, and everybody else is, you know, on this side of the world is sleeping. Yeah. So like they say that, you know, that's the most auspicious time when everything is silent. And you know, the powers are the highest during that time, the earliest time of day, I was at the highest. So that's what my day starts. And then I begin my writing, either by book writing or an article, whatever I have to write the first two or three hours are non negotiable for me, I'm not in the kitchen or not doing housework, I'm not with my daughter, I'm not with my husband. I'm just with myself. So those two three hours give me a lot of time on myself. And then the routine starts you know, all of the a little bit of buy a house well, breakfast before I start my office meetings. I one thing in the entire day, you know whether they're gym, whether I'm walking during meetings, and then I have to go for coaching sessions, workshops, the whole day starts. But if there's something constant in these days, it is the first few hours in the morning, which are non negotiable. And the other is, every single day, I make a call to my parents come what may just come what may however, the tough the day is However busy and after my schedule is just wherever I am in the world, as long as I'm alive and good. I must make that call to my parents just even if it is for a minute or two.
 
</strong>Michael Hingson ** 49:38
Wow. And you're close to them and they have helped you so much. Yeah,
 
<strong>Payal Nanjiani ** 49:42
and I think all parents help their children. All parents do everything that isn't their capacity to bring up their children. And you know, the least they can expect is you be in touch with them every day they hear your voice they know you're safe. They Good, you know, they are safe, they are golden. I think the time that we can give our parents, you know, my mom always says that after the after people are dead, you can just put candles or flowers on their picture, it doesn't make a difference what you do while they are alive, is what makes all the difference.
 
</strong>Michael Hingson ** 50:18
Yeah. And that makes a lot of sense. They, they brought you into the world, and hopefully they spent a lot of time giving you all that they could and, and helping you progress. Yes. So as a leadership expert, what motivates you to continue the work that you're doing? And I guess what really makes me wondering, what are your long term goals as you go forward?
 
<strong>Payal Nanjiani ** 50:47
What motivates me is my purpose, like I said, getting more and more people to become successful in what they are doing, in really understanding that your true success is really within you. And if you can tap that, you know, just like some of these world class successful leaders that we read about, they're the ones who are tapping their inner resources more. So at the end of the day, I think it's people who make me do what I want to do. When I when someone comes to me and says, Hey, you know what your book changed my life or your podcast changed my life where techniques helped me grow. When I get these fan messages when I read them, and I never answered them, all I take every day, I'm sorry, every week, one, one day is only to reply to the fan messages. My call was to my people. And that gives me immense pleasure. So I think at the end of it all, Michael, and I'm sure that exactly what you're doing and what you believe in, that's why you're doing this podcast is you want to make a difference in the number of lives of the people, as many as you can impact. You know, I've impacted more than a million now. And I hope to be going strong with God's grace and blessing so that I can make a difference in the lives of people I can help them. I really sincerely wish and pray that God gives me the courage, the health and everything to, to keep impacting people's life in the best way so that at the end of it all, you know, when I'm gone from the world, what I would like to leave and go is my work because work is divine. For me, workers divine every single night before you sleep, I before I sleep, I owe her my work to the Lord saying that this is what I've done, I hope I've done my best. And I hope tomorrow is another day that I can impact more people before I leave the world. So I think that's a bigger thing that I worked towards, I
 
</strong>Michael Hingson ** 52:46
can appreciate that a great deal. I think that it's it's important that we know, and that that we learn to recognize when we're doing a good thing, you know, a lot of people can say a lot of things, and a lot of people can remember us in one way or another. But I do think ultimately, we have to come to understand what differences we've made and why perhaps we've made a difference. And that we learn to feel positive about that. Or we learn to understand the value that we bring in the other part about it is, for me even a more exciting thing is I don't know what seeds I'm planting that I may hear about in 1015 or 20 years or, or may never know about, but they're out there, or I hear about them sort of indirectly. And that's okay. As long as we're having an effect. I think that's the important part about at all.
 
<strong>Payal Nanjiani ** 53:46
As I'm sitting here, Michael talking with you, looking at you, I'm looking at the difference that you are making in the lives of people. You're inspiring them to do so much more.
 
</strong>Michael Hingson ** 53:58
Well, and I hope that that we're we're successful with that. And I guess time will will tell whether anybody, anybody attributes it to me directly or not as long as it happens. That's all I can ever ask for.
 
<strong>Payal Nanjiani ** 54:11
I think it'd be an awesome book.
 
</strong>Michael Hingson ** 54:13
So what got you started in writing books?
 
<strong>Payal Nanjiani ** 54:16
And that's a very fascinating story. You know, for many years, I whichever company I used to be invited to speak and train them that they would ask me that, do you have such more tips and practices? You know, which can help us more and almost every time I would say yes and immediately following that question would be okay, so where do I find them? And I had no answer because I used to not put them out anywhere. So one evening, I remember I was flying from San Jose back home to North Carolina where I met this one gentleman who absolutely don't know who approached me at the airport. And he asked me that, you know, are you are you and this is exactly what he said. He said I He was that famous coach fine. And Gianni. And I said, Yeah. And he said that he introduced himself. He said, I've seen you. I've watched you on television in some interviews. And we introduced himself. I remember at that time as a director of some midsize firm, and he said, you know, he works hard. He does everything that he got a few of my techniques and helped him grow in the company. He's ever I don't see anything else where I can get some more techniques from you. And you know, you're associating yourself with so many great leaders and successful people in the world. Don't you think there should be more out there from you for people like us who not have direct access to you? And that prompted me to think on the way back home in the flight is when I was thinking that in what other way? Could I do it? And I'm not very social media person, you know, I don't have the time to sit and watch on social media do my team does a great job now. So people do connect with me on Instagram and on LinkedIn, where we post those tires book is what came to my mind that why don't I start writing and I had no idea of how do I write a book? What do I do? I could you will be surprised. They were 22 book rejections. Not surprised? Yeah. Well, the 23rd attempt was a one that one of the publishers Mike Routledge publishers in New York, they accepted the manuscript, they love it. And today, my fourth book is also with them. So I think it's it's that I don't know where that came from, who he was. But he did wake, that deep calling inside of me that I always wanted to do more for more people. And I thought that would be the best way then to do it.
 
</strong>Michael Hingson ** 56:47
There you go. And, you know, I think all of us have stories in us and all of us have books in us. And it doesn't matter that we don't know how, at any given point. The question is, do we want to learn it's a part of another adventure, which is part of life? And good for you that you're now on? Number four, when will it be out? Oh, I
 
<strong>Payal Nanjiani ** 57:12
think that should be next year.
 
</strong>Michael Hingson ** 57:13
Oh, cool. When did you write your first 120 17?
 
<strong>Payal Nanjiani ** 57:18
Or 20? Yeah, 2017, I started writing 2018 and Co published,
 
</strong>Michael Hingson ** 57:22
that is exciting. Well, when 2018 2020
 
<strong>Payal Nanjiani ** 57:25
and then 2023.
 
</strong>Michael Hingson ** 57:30
And now next year, God will think that's exciting. I've written two and number three will be out next year. And that's we're excited about? Well, the first one was really my story. Both are in the World Trade Center. And lessons I learned that helped me in the World Trade Center. lessons I learned as a blind person. So it's called vendor dog. It's been on the New York Times bestseller list, and it was published in 2011. Then we wrote a children's version called running with Roselle, which isn't so much about the World Trade Center as it is about growing up as a blind boy. And then Roselle, who was the dog with me in the World Trade Center, her growing up how we met. And then we, of course, do talk a little bit about the World Trade Center, but it's mostly about us growing up and our lives together. And the third book really came about because during the beginning of the pandemic, when travel for speaking, died down, somebody pointed out, you know, you weren't afraid in the World Trade Center, got to talk to people about controlling fear. And I agreed and thought a lot about that. And so started working on that. And it will come out next year. And the idea is, it's a story about me and the eight dogs I've had his guide dogs, as well as Fantasia who was a breeder for guide dogs for the blind who became our our family dog as well, but also my wife service dog. And it's, what we do is we talk about lessons that each of those dogs taught me about fear and how to control fear, and how to work through fear and recognize that we don't need to be as I call it, blinded by fear, but rather, not overwhelmed by fear, but learn how to control fear, and use fear as a very powerful tool to help us. And so it will, it will help people I hope learn more about how they can not have to live their lives in fear. So it really talks a lot about a number of the things that we're talking about here. And, and that we've talked about in the course of the day and learning to control the things we can and not worrying about the rest. So the title is live like a guide dog. And it'll be out next July or August. I believe. I look forward to it. It'll be fun. Well, I want to thank you for being on unstoppable mindset with us today. This has been Absolutely enjoyable. How do people reach out to you if they'd like to talk with you more maybe explore getting some assistance from you
 
1:00:08
know, Miko, they could reach us out on LinkedIn. They could say that they have heard us on this show with you and they can connect with us on LinkedIn, they can follow us on Instagram. The website is <a href="http://payalnanjiani.com" rel="nofollow">payalnanjiani.com</a>. And exactly.
 
<strong>Michael Hingson ** 1:00:10
Can you spell that please?
 
1:00:25
It's P as in Peter, a, y a l. N, as in Nancy, A n j i a n
 
</strong>Michael Hingson ** 1:00:33
and I, and what's your LinkedIn profile name?
 
1:00:36
Payal Nanjiani.
 
<strong>Michael Hingson ** 1:00:37
There you go. So it makes it easy.
 
</strong>Payal Nanjiani ** 1:00:40
Everything is easier, so they can always connect with us connect with that team. Delete us off for anything. Well,
 
<strong>Michael Hingson ** 1:00:48
I hope people will do that you have offered a lot of great insights and things that we should learn and take to heart. So thank you very much for doing that and for being with us. And I want to thank you for listening. I would really appreciate it if when you think about it, you would rate us and give us a rating of we would love a five star rating for this podcast. We hope that you liked it and you'll give us a five star rating. I'd love to hear from you. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> That's m i c h a e l h i at A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael hingson is m i  ch a e l h i n g s o n So www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. I love those five star reviews love any comments. And I'm sure Payal would really appreciate you reaching out to her as well. So again, pile I want to thank you for being here with us and helping us learn a lot in the course of this podcast and that a lot of people will reach out to you and that that we're both able to help people moving forward. Michael,
 
</strong>Payal Nanjiani ** 1:01:58
it's been an honor and a pleasure to be on your show. Thank you so much.
 
**Michael Hingson ** 1:02:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leadership Expert and Executive Coach with Payal Nanjiani</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f8ef5f6c-b330-4be4-a3cb-ee9962af02cc.mp3?source=rss&amp;ext=asset.mp3" length="30902253" type="audio/mpeg" />
<itunes:episode>239</itunes:episode>
</item>
<item><title>Episode 238 – Unstoppable Leader and Teacher with Dennis Dowdell</title>
<guid isPermaLink="false">https://pinecast.com/guid/b171903e-9897-4e0d-a5e0-e65b07d02a34</guid>
<pubDate>Fri, 07 Jun 2024 20:25:56 -0000</pubDate>

<itunes:duration>01:07:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c3e7b9d9-f480-4408-ab49-3092f0e48149/UM238-Dennis_Dowdell-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Speaking of unstoppable mindsets, meet Dennis Dowdell. Dennis grew up in California including attending a college in Southern California. He graduated college with a 1.98 grade point average. However, as he tells us, far beyond what his academic prowess might have been, he treasures the life experience, the wisdom he gained from being around people and the approach to life that evolved in him during his college years.</p>
<p>After college Dennis began driving a bus to earn a living. After driving for five years he had an opportunity to make a choice about where he would go from there. He joined a small startup company called Herbalife which, at the time, was four months old. As he will tell you, he never looked back. In fact, as he says, “if you really love what you do for work then it isn’t work at all”. “And, I haven’t worked for over 43 years now.”</p>
<p>During our time on Unstoppable Mindset Dennis passes on a number of wonderful and practical suggestions about leadership, teambuilding and life in general. I believe you will enjoy what Dennis has to say and that you will benefit greatly from listening to him. You might even consider picking up a copy of his book. Check out the book cover photo in our notes.</p>
<p><strong>About the Guest:</strong>
Dennis has a fantastic story of starting from driving a school bus to learning and developing the skills needed to build a team of over 250,000 people worldwide. He’s been sharing a unique presentation of timeless principles for 40+ years to diversified cultures in more than 50 countries with different economic groups and spiritual backgrounds.
Now, Dennis is committed to helping you maximize your life in all you do. Using his experience, he will help you to take your team to the next level physically, mentally &amp; spiritually.
Reach out to Dennis so that he can help you to start building or growing your team TODAY!</p>
<p><strong>Ways to connect with Dennis Dowdell:</strong></p>
<p>Website:
<a href="https://www.maximizeyou.com/" rel="nofollow">https://www.maximizeyou.com/</a></p>
<p>LinkedIn URL:
<a href="https://www.linkedin.com/in/dennis-dowdell/" rel="nofollow">https://www.linkedin.com/in/dennis-dowdell/</a></p>
<p>Facebook URL:
<a href="https://www.facebook.com/dennis.dowdell/" rel="nofollow">https://www.facebook.com/dennis.dowdell/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, howdy, everyone, I am your host, Michael Hingson. Or Mike Hingson is fine. And this is unstoppable mindset where inclusion diversity in the unexpected meaning we get to deal a lot with the unexpected today. So our guest is Dennis Dowdell and Dennis started life in a professional way, as a bus driver did that for about five years, and then decided to make a choice that kind of changed a lot of stuff. And we'll get to that. But first of all, I want to welcome you, Dennis, and thank you for being here with us. Well,
 
<strong>Dennis Dowdell ** 01:53
thanks, Mike. And what a great joy to be on on your podcast, and especially after having looked at your background and watch some of your previous programs and read a bit about your history. It's it's a thrill to be here with you.
 
</strong>Michael Hingson ** 02:09
Well, thank you, it's, you know, we all get confronted by various things. And I can say that all the things that have happened to me, I can trace back to choices that I made. And, and that's fine, I love to be able to be introspective and look at things and know why I got where I am. Even though some of it came about from things that I certainly didn't expect were going to happen. Well,
 
<strong>Dennis Dowdell ** 02:34
that's true. You know, and I think that's part of, you know, just learning to deal with life, you know, the, you know, I would say life's a test and a trust, you know, it's a task with the things that you do know. And it's a trust where the things you don't know, and are out of your control, you know, which
 
</strong>Michael Hingson ** 02:50
is more than even the test because there is so much that is out of our control. Would that we only would accept
 
<strong>Dennis Dowdell ** 02:57
that. Right? And that's that it's a tough mindset to establish. Yeah, it's a good one. It is, well,
 
</strong>Michael Hingson ** 03:05
let's start by kind of the early dentists tell us a little bit about you growing up and that kind of stuff? Well,
 
<strong>Dennis Dowdell ** 03:11
I tell you, I grew up with a band, I had three siblings, an older sister, younger sister and an older brother. And, you know, for me, life was great. I mean, I, you know, I think I had the most incredible life growing up, I never really realized I was poor. But, you know, my, my mom and dad are incredible. My dad would be considered by most unforgettable character, you know, so, for me, life was just granted. And I learned a lot. And my dad was probably my first real mentor in life, and, and probably set up a foundation for me to be able to consume the rest of the things that I have over the years. And my brother died and the Vietnam War. That was a turning point, you know, just realizing, okay, the unexpected happens, the odd one, it happens, that will affect you for the rest of your lives. For me, you know, I was going to make a career in the military. And after that it happened. You know, my mom said, well, Dennis, he said, listen, she said, you can still make a career in the Marine Corps. They can Kia are all key. And I said, Well, I said, Don't worry, Ma, I'm not going in that direction. No. So so that caused me to have to, you know, look at it a whole different career and look at life a little bit differently. And so it was very interesting, you know, just to see how things went from there. But as I look back, you know, the 2020 hindsight, and that that might happen, my life would couldn't be entirely different. And I have made nearly the impact that I think that I have. So did you were you drafted into the military to go into and go to Vietnam or No, actually, my my, my brother volunteered. Uh huh. And he went, but when he died, I was considered sole surviving son. So therefore I was, you know, void of the, of the draft. And so I didn't have to deal with that. So yeah, so I went on to college, didn't do very well. But even though I didn't do well, on classes, it was still a great education.
 
</strong>Michael Hingson ** 05:27
What did you major in or did you? I majored
 
<strong>Dennis Dowdell ** 05:31
in public speaking and psychology. And by Wow, where did you go to college? Hope University at all school out in Fullerton, California, right. Read from Cal State, Cal State Fullerton met across the street, we shared the dormitories,
 
</strong>Michael Hingson ** 05:49
my brother went to Cal State Fullerton, I went to UC Irvine. So I was, what 3040 miles south. But yeah, yeah. But yeah, he went to Fullerton, and majored in art, and then ended up going into, joined the federal police force and ended up going to work for the Department of customs. So that'll take your,
 
<strong>Dennis Dowdell ** 06:09
you know, it's interesting, my and when people go through a college education, it's interesting, I think it's a large percentage of people don't go into the field of their degree, unless it was more of a job related type thing. And really what I got out of college, and I would do it again, even though I didn't do well, in school, I would do it again, for the discipline for the relationships that I developed, and the fact that I finished. And, and so the discipline to get through. And I think that's really what most people look for, you know, they just want to know, they don't care what you study. But did you finish? Yeah.
 
</strong>Michael Hingson ** 06:52
And the issue is that that is how I view college. And I know not everyone necessarily does. And I did okay, in college, I had a 3.54 GPA as an undergraduate and did better as a graduate student. And I majored in physics and wanted to teach. But, like with everything other things did occur along the way, including I was offered a position with the National Federation of the Blind, that started in 1976. But I learned about it two years before, this guy named Ray Kurzweil, who is a futurist and an inventor, a scientist had developed technology that would actually be able to and at that time, it wasn't like you took a snapshot, it scanned a page of print line by line, he didn't care what type style or type styles were on the page called Omni font, optical character recognition. But the machine and the technology would recognize the characters. And he decided that the first application that he wanted to put his machine to, was reading material for blind people, because we didn't have access to printed material, of course. So the Federation, the National Federation of the Blind, and re developed a project where we worked to get foundation funding and buy a bunch of the machines, five of them $50,000 each, and put them around the country for blind people to use, and make recommendations in that we assembled into a report that we sent back to Ray in 1978, saying, Here's what we really need to put into the machine that would go into your production model. And I was hired to be the day to day coordinator of that literally traveling throughout the country living in hotels out of suitcases for 18 months. And I wouldn't trade that for anything. Although I was getting a little crazy by the time it was over. Then I went to work for Ray doing the same things and did that for about eight months. And then was called into the office of the VP of Marketing and who said we're laying you off because in reality, you're not a revenue producer, although we love what you're doing. But it's not as important as we got to generate money to keep the company going. So we have to hire more people to produce revenue. So we have to lay you off, unless you'll go into sales. And not only go into sales, we don't want you to sell the reading machine for the blind, we want you to sell the commercial, more high end version that we just developed called the Kurzweil data entry machine. And I chose to do that having moved to Boston and well living in Winthrop mass and working in Ray's office in Cambridge. And I realized that the unemployment rate among unplayable blind people, then pretty much still is now was 70%. With that kind of rate, it's not that we can't work as people decided that we couldn't work and still decide we can't work and don't give blind people the chance Well anyway, I went into sales and did that. And that of course led to all sorts of other things which eventually led to the World Trade Center which led to me becoming a keynote speaker 22 years ago and having a lot of fun doing that as well now getting to do this podcast, but yeah, we we make choices, things happen to us. I really wanted to become a teacher and what I realized, especially once I started selling although it even had happened before then was sales for the best salespeople is really teaching. And I've always been a teacher, and I continue to be a teacher and absolutely love it. And for me college did exactly the same thing as you I did, okay. But at the same time, the discipline, the mindset, the experience, I couldn't trade it for anything in the world. You
 
<strong>Dennis Dowdell ** 10:24
know, it's so true in and that's, and of course, your, your GPA was about double what mine was. But I got all the other stuff out of it, you know, I didn't get the grades, but I got everything else you're talking about. And it's really been a tremendous asset for my career, and I so agree, you know, the whole idea is, we're all teaching somebody something. The question is, what are we teaching them? And, you know, and do they? Do they need it? Do they want it? And if they need it and want it, then, you know, that's, to me, that's, that's sales, you know, sales are just helping people get what they want. Right?
 
</strong>Michael Hingson ** 11:00
Well, so you went off and went to college and learn the things you learned? And then where do you go from there? Well, it was, it
 
<strong>Dennis Dowdell ** 11:09
was pretty interesting, because I've always been a loyal person. And, you know, when I got out of college, interestingly, when it was a Christian college, and so all of my close, intimate friends, there was about a dozen of us that continue to meet on an annual basis for 22 years after we graduate. But every single one of them either became a pastor or marry one. And I was the only one who did. You know, I didn't want to, even though I won that a lot of the speaking context, right? I just didn't want to I didn't want to be tracked, you know, to be asked to be someplace every Sunday. And so I'm willing to travel the world. And so I thought, Okay, I'm going to take some time. And that's when I started driving the bus. And just kind of look around and see what's out there. Because I didn't want to get a job. I wanted to get a career. I wanted to find something that I could be involved with, it would make a difference for people, but would allow me to travel the world and won't be hold, you know, I'm coming up to my 30th birthday. And I you know, I better get on with this thing, or I'm gonna make I'm gonna myth. So I got real serious about the search, stumbled across a startup company. And the nutrition industry, Herbalife International. The company was only two months old, right, four months old. And so, you know, I didn't really know a whole lot. I didn't know anything about business. I didn't know anything about nutrition. But he talked about making a difference. And traveling the world I said, whatever I gotta do to make a difference and travel the world I'll learn and and since then, I've been to 51 countries on five different continents and, and the stories and the testimonies that I've heard back from people from literally around the world. It's been amazing. And you know, I'm it's kind of like you were saying, you know, alluding to but you know, when you love when you do you never work another day. I might I hadn't worked in 43 years.
 
</strong>Michael Hingson ** 13:11
I hear you. So what kind of so what continents? Haven't you been to?
 
<strong>Dennis Dowdell ** 13:16
Antarctica? South Pole. And let's see there's seven. Yeah, so those are the two and the other five momentum? Well, South Pole is not a continent that but Australia. Now I've been Australia. Well, whatever. I'm doing my geography. See, this is why I didn't do well in school.
 
</strong>Michael Hingson ** 13:40
Well, how come? You're not finding Herbalife in Antarctica? Come on, it'd be well preserved. They're slowing.
 
<strong>Dennis Dowdell ** 13:49
No. I mean, it could turn out to be very useful. And you know, they're not growing a lot of vegetables out there. That's for sure.
 
</strong>Michael Hingson ** 13:57
Though, they're not as that is certainly true. And it does get cold there.
 
<strong>Dennis Dowdell ** 14:03
Yeah. So I did and in, you know, when I started, and it's interesting how you got into sales, because when I saw the presentation, I saw him draw squares and circles and I said, Oh, guys, this is some kind of sales. And I thought, you know, I don't like sales don't want sales not doing sales. See you later. Only problem was the room was so crowded, he couldn't get out. And fortunately for me, I couldn't get out. Because when Mark said about making a difference and traveling the world, I said, Okay, I gotta learn more. And, and I just told him, I said, Mark, I said, I hate sales. And he says, well, don't you work with college kids? And I said, Well, yeah, I did some, you know, coaching, mentoring discipling with college kids. And he said, Well, what do you do with them? And I said, I just helped him kind of deal with life solve problems. And he said, Well, do they have weight problems? Do they have financial problems? I said, Mark, they're in college. I said, you know, the freshman fit in the freshman 30. I said what College student doesn't have financial problems, of course they do. And he says, now you have two more problems to solve. And you know, Mike, the penny dropped. I thought, Whoa, I mean, that was that was a turning point. I thought, I never have to sell anything, all I have to do is help people solve a problem they have up to that point in time in their life not been able to solve. And so that was it. And that's what I did. And then I realized as I was building the team, because that's what you know, that industry is all about the multilevel industry. It it's about building a team. And I thought, you know, building a team is just mentoring. It's just discipleship. And I knew how to do that. It was just building people. And so once I got that, I was off and running. I figured man, all I got to do is is, you know, disciple, somebody, teach them to disciple somebody. And in the duplication process, you know, it continues. Yeah.
 
</strong>Michael Hingson ** 15:56
So how long have you? How long have you been married now?
 
<strong>Dennis Dowdell ** 16:02
Great question. I didn't get married until I was 60. So we're coming up on 13 years now. Okay,
 
</strong>Michael Hingson ** 16:11
so you did marry a pastor? I'm sure she preaches at you. Come on.
 
<strong>Dennis Dowdell ** 16:15
Well, yeah. Man, she preaches and whips.
 
</strong>Michael Hingson ** 16:19
Yeah, well. So she's a very involved pastor.
 
<strong>Dennis Dowdell ** 16:23
She's absolutely amazing. I'm tell you an amazing woman. And she had to be for me to, you know, to bite the bullet and dive into this new venture when I was 16 years old. Yeah, for the first time. You know, congratulations
 
</strong>Michael Hingson ** 16:37
by any standard. People say,
 
<strong>Dennis Dowdell ** 16:41
Well, you know, why didn't you get married before that? And I said, Well, I said, and I would have, you know, you know, and it wasn't that I couldn't find the right one. It's just that I had to become the right one. And it took a long time. I was too busy running around the world having fun?
 
</strong>Michael Hingson ** 16:59
Well, I think there's truth to that. I know that when Karen and I got married in 1982, as we always said it, we were old and mature, older and mature enough to know what we wanted in a person and it just clicked. And, and so we were married for 40 years when she passed last November. But by the same token, I understand exactly where you're coming from. And sometimes it has to be exactly that way. And you've got to become the right person. Otherwise, it's not going to work either.
 
<strong>Dennis Dowdell ** 17:33
That's right. I mean, I've, you know, for me, it's always personal responsibility. I don't have any control over what anyone else does. Those are things I, but I do have control of how I respond to it. Right? Or what I'm going to do. And so I then put my efforts on what I have control of not when I don't have control.
 
</strong>Michael Hingson ** 17:52
Well, exactly right. And if we worry, as we've talked about a lot on this podcast, if we spend our time worrying about the things that we can't control will drive ourselves crazy.
 
<strong>Dennis Dowdell ** 18:03
Right. And a lot of people are, and a
 
</strong>Michael Hingson ** 18:07
lot of people are, there's there's truth and merit to that by any standard. But congratulations, you newlywed you.
 
<strong>Dennis Dowdell ** 18:16
Listen, I still feel like could be will be wet. Yeah. And it's interesting. Some days, it feels like I've only been married for a few months, and now they've been married for a few decades. Yeah.
 
</strong>Michael Hingson ** 18:26
And we felt that way, and wouldn't have it any other way. Yeah, we love to talk to each other. We'd love to communicate. And we could argue, but we could always get through it.
 
<strong>Dennis Dowdell ** 18:39
Yeah. Well, I mean, that's part of the growth process, you know, and I think really, you know, what, especially when we should go into arguments, that's when the real love is developed. It's easy to love the love of it. You know, but to love the person who's not happy with you at the moment. You know, that takes another level of discipline. Yeah. Yeah.
 
</strong>Michael Hingson ** 19:00
So. So you continue to do Herbalife today? Yeah,
 
<strong>Dennis Dowdell ** 19:05
I primarily am involved in the training and coaching. I don't really do any team develop my team's already developed. Yeah, you know, it's the dream come true. I live on my residuals. They've been extremely stable for many, many decades. And so, yeah, so it's, it's opened up the opportunity for me to now expand my horizons on my training platform, to be able to get outside of my company, and reach out to other other people, organizations and companies to share the things that helped me to develop my team around the world. And
 
</strong>Michael Hingson ** 19:45
that is kind of really cool. So you continue to get to be a teacher.
 
<strong>Dennis Dowdell ** 19:50
That's right, you know, and people say, Well, why don't you just retire? And I said, Man, if I retired, I'd have to retire to do what I'm doing. It If you're tired of doing your love, and I'm already doing it, so you're not just, you know, what can you do, you just have to go,
 
</strong>Michael Hingson ** 20:06
where's the fun and retiring when while you're having fun doing what you do.
 
<strong>Dennis Dowdell ** 20:10
And you know, it's so true. It just really isn't. And that's been. I mean, I, and as we were talking about earlier, you know, you know, after my brother died, and there was a complete change, or I was gonna have to change my career, because I'd spent years, you know, with the mindset of going into the military. And, and, you know, the question was, is how long would it take me to become a general? And, you know, so there was a whole different twist? And after that, you know, I had to figure Okay, well, then, what am I going to do? Where am I going to go? And when I fell into this, you know, it was just, it was like, if I had to write the perfect job description, this is it. I mean, it fulfills all the categories. And so it's just been absolutely amazing. And I think what that does, and it's, it's a part of the mindset, and I love I have a whole section in my book about mindset. And, and I think part of the mindset that's been so valuable for me, and I no doubt it's been that way for you is that I've got the mindset that nothing happens to me, everything happens for me. And I just have to figure out what it's for. So there's a lesson, whether it's good, or whether it's bad, there's a lesson that's going to be beneficial for my future. And so that's been my mindset, regardless of what the circumstances are.
 
</strong>Michael Hingson ** 21:32
Wow. And it doesn't get any better than that. And clearly, you have been successful at what you do, whatever that means. So what does it mean? I'm assuming that you view yourself as having been successful. So what does that mean? While
 
<strong>Dennis Dowdell ** 21:49
you know, that has a wide spectrum of answers? Sure. But, you know, I think the first part of the idea of success, and I think there's levels on it, but I think the first definition of success for me is just living life according to my values. So that whatever I do, if I can do it, without compromising my values, I have success, whether I make a lot of money, or not, whether I have a lot of position or possessions, or not, if I can live according to my values, that's a level of success. But then when I look at, you know, people want to measure success. A lot of people like to measure it with money, position, possessions, I like to measure my success based on people. And because success really isn't as much what I do, that's my accomplishment, that's not my success. My success isn't what I do is what others do, as a result of what I do. In other words, if I can teach, as we talked about, if I can impact a person's life, where their life is better, where they can make a bigger impact on their society, on their culture, on their community, that, to me that success. And so that's, that's the thing that I love, you know, because success can be fleeting, if you measure it, in many other ways, the way most of the world nuts, you know, I mean, if you have, you can have rich fame and fortune, but look at how many people have the rich riches and fame and fortune and commit suicide. So the success wasn't that real beneficial. So he wrote wasn't that satisfying. And besides what you earn, what you develop, you know, what you, you know, create today can be gone tomorrow. But the thing is, the impact you have on people isn't gone, you know, things in money can disappear. But people don't, they last for as long as they live, see, and then they can impact those, you know, the next generation. So that's why it's very satisfying, you know, to have that concept of success for me, and it helps me so that I don't have to worry about competing with other people. I just have to compete with the guy in the mirror every day.
 
</strong>Michael Hingson ** 24:08
Yeah. Well, and successes is or at least, ought to be a lot to do with satisfaction and the fact that you know, what you want. I think that's part of the issue. People talk about success, and they want to have a lot of money and things like that. I wonder if they really know what they want. And if they've taken the time to intellectualize and think about what they want. And as a result, do they know what's really going to satisfy them? Right?
 
<strong>Dennis Dowdell ** 24:38
Well, that's true. And I think that's when, you know, especially when you're coaching with people, you know, you you got to get beyond that, you know, you know, what's your measure of success? Well to have a million dollars in the bank, you know, and I said, Okay, what why do you want the million dollars in the bank? What's that going to do for you? And you know, and why do you want that? You know, you do that? Why? Question six eight times in the county. Get down to maybe the route, you know, driving force, you know, that they're really looking to accomplish. You know, I mean, I know a lot of people, you know, they reach the goal, they say I want to own my own company and I want to own three houses, you know, one in the mountains, one in the ocean, and one in this, you know, in the suburban areas and stuff like this. And so they drive through and they reach their goal. But they want all those things so that they can have an exciting family life and enjoy, you know, everything that's going on around, but in the process of getting there, they lose their family, they get a divorce, or kids don't like them because they spent their entire lives at work and doing all that stuff. So they reached the goal and they missed the objective. Yeah, what a tragedy. I've decided I would like $4 million in the bank. Why it's a cushion. And that's it not to spend Hey, Mike, you're welcome. So that the founder of our company, your ninth grade educated kid, right ninth grade edited data kid you know, had all kinds of problems stuff like that started from zero became the hero you know, started the company it's a $9 billion company from ninth grade educated get where this fundraiser and in it there's all kinds of politicians movie stars Hollywood and an Olympic athletes and all these rich and famous people. And then there's a handful of us guys from the company from Herbalife and we're out in the under the gazebo and and he's talking to us and he says, you know, he says one of these days you know, the herbalife distributors are gonna get rich. And I looked at him and I said, Mark, what are you talking about? I said that there's a lot of herbalife distributors, you know, you know, kind of getting rich. I said, Well, what do you mean by rich? And he says, you know, like, like, a million dollars, million dollars a year? And I said, Well, Mark, you know, we got a few guys are approaching that million dollars a year. And he said, No, no, no, no, no. Interest only. Yeah. Oh, yeah. That's your cushion, right. That's the cushion. You know? Yeah. Oh, there's an interest only.
 
</strong>Michael Hingson ** 27:04
If I had $4 million in the bank, I'd have enough of a cushion. I'd be very happy. I'm not greedy. But I hear exactly what you're saying. And that's the point, isn't it? That's right. Now, I wouldn't mind a million dollars interest a year. But that's okay. I am, I'm not so greedy that I need to have it. But we've Karen and I had our financial ups and downs. And so I value a cushion. But I also know that even more important than having that $4 million in the bank up front is knowing that I'm doing something good, I'm accomplishing something. I'm helping people. And I know that that $4 million over time will come and we've had to spend money over the years, so that we haven't had a lot of cushion. But now that's even starting to turn around a little bit, which is good. Well,
 
<strong>Dennis Dowdell ** 27:56
it has any you know, and interesting, you know, perspective hear from one of my mentors is he's an executive mentor for senior executives around the world. And mostly here in the US. But I mean, he's brilliant guy. And he talked about the impact of each decade in our life. You know, what first decade is a decade of security. And then when you get into the second decade in your teens, that's, that's the decade of being self aware. And then the third decade in your 20s is the decade of survival. Okay? Do you know you know, you graduated from school or college and you're now getting into the work world? And how am I going to survive? And then the 30s, you learn to survive. And so that 30s is a decade of success. And then you succeed, and you say, so what? So the decade of the 40s is, so what? In other words, what's the significance of it all? How can I be significant, rather than successful? And then the hippies once you get that significance, you say, Okay, I got it. And so now you can begin to spit these get your stride. And when you get your stride going, now you begin developing, get that security, golden, right establishment, and then your 60s, and he told me this when I was in my 60s, and he's always been very keen to talk to me about things that are relevant for my present time. And he said, Ben, he said, Did you know that in your 60s, it's the most profitable decade and a man's life because he knows how to survive. He knows how to succeed, he knows what significant he's developed as his stride. And so now he can strategize to capitalize on his whole life. And so it's one of the most profitable and successful decades in a man's life and then in the 70s, that's where I am now. I was just gonna ask that being there as well. Yeah. In the 70s. You said the 70s is that is the decade of succession. Okay, you've got it all. You've done it all. What are you going to do with it all and you not going to be able to take it with you. So wouldn't who's gonna succeed who's going to take over? And that's where that's how he got me to write my book. It's a way for me to leave a legacy to leave all that I've learned, you know, at least a lot of what I've learned, you know, to, you know, my family and friends and other people so that they can say, so it's very interesting, you know?
 
</strong>Michael Hingson ** 30:23
Well, it is, and it makes a lot of sense if you go back and trace it. And again, as you go through each of those decades, as you go through each of the things that you ponder, and if you truly do ponder it, you also discover how to tweak it along the way, and how to enhance it. And that's important too.
 
<strong>Dennis Dowdell ** 30:46
Exactly. That's well, and, and that's why, you know, there's always so much, you know, people, you know, that kind of wonder, you know, when you're starting a new business, I mean, you just started your 74th year, and you're starting a new business. And I said, Yeah, man, what, what, what better time? I mean, listen, I've got all this stuff, what am I going to do with it? You know, let's, let's, let's get it out there, let's do something. And I think that so many people, and especially, you know, in the elderly category, I hit the class one, I don't feel that way. But I think statistically, they put me there, you know, I don't care, right. But um, you know, you know, it's, you know, it's that sense of being useful and valuable, and needing, and, you know, nobody needs us and our years of experience and knowledge than, than the younger than the youth. And so we're so valuable, and we need to invest ourselves, and other people, and especially the youth, especially the the grandkids, and great grandkids and that type of thing, you know, because they're not getting a lot of what we've been through, you know, things that have enabled us to overcome and develop, you know, that unstoppable mindset that you talked about?
 
</strong>Michael Hingson ** 32:03
Well, the, the issue is, of course, that with every successive generation, technology, and other things have made life easier. But there is something to be said, for being in a position or putting yourself in a position or others putting you in a position where you do have to experience some of the things that you want, in a way that you have to really work to get them because just getting them handed to you, it goes back to Jesus, you know, I would rather teach people to fish than give them a fish. And it is all about what we need to do. And the fact is that we do have to all learn to strive, I think human beings love deep down whether they recognize it or not a challenge. And unfortunately, we have forgotten how to give maybe a lot of people the challenges that they really ought to have.
 
<strong>Dennis Dowdell ** 32:59
My gosh, you know, that's so true. And I mean, listen, we both can think about we're on, we're on the same page here. And that, you know, if somebody gives you something, that's why they say, somebody gives you something, you don't tend to take care of it. But if you had to work your tail off and work months and save money and go through the hardships, to finally get something, listen, you take great care of it. And you know, when you when you have to work real hard for something, it feels so good when you get it. Right. When you made it, you know, it's just like, Okay, I want to get to this position, not for the position, but for the person that it make yourself be in the position is nothing, but what it creates in me, what is the balance of the the skill that I develop? You know, when I get it, I say, wow, look who I've become in the process, and you feel so good. You know, there's nothing like that.
 
</strong>Michael Hingson ** 33:51
But that's a mindset that we're not teaching nearly as much as we should. And it's a mindset pure and simple to approach life that way. Right?
 
<strong>Dennis Dowdell ** 34:01
And that that's what makes what you and I are doing in our day and our time right now. That's what makes it so valuable. And that's why I mean, this this podcast, what you're doing now, what a phenomenal way to to reach out to people so that they can begin absorbing some of the things because the things you know, we're talking about, it's not taught in the schools.
 
</strong>Michael Hingson ** 34:23
Not at all, and, and and if it were parents would hit the roof.
 
<strong>Dennis Dowdell ** 34:32
Yeah. Because they'd become more responsible than they want to be. Yeah, there's
 
</strong>Michael Hingson ** 34:37
there is, you know, there are some great parents out there, but there are a lot of parents who just didn't really get it or don't get it. And I understand that there isn't really a manual about how to be a parent, especially how to develop the appropriate mindsets, but the information is there if people look for it, like It's a matter of taking time each day to look at your day. And if one of the things that I tell people regularly is look, take time at the end of the day, talk about what in your mind, what worked, what didn't work. And I don't even like to deal with it in terms of failure, because I think that's has such a horrible connotation. Oh, no, it doesn't need to. But think about the things that didn't work. Why didn't they work? What do you do next time? And that's always of course, the issue. Do you learn from things that are where your mistakes, and I once heard someone say, you know, when we talk about mistakes that people make, it wasn't a mistake, when you did it, it was the mistake after the fact when you realize that something wasn't right. Which, which is really part of the whole issue. So making a mistake, as it were, if you go back and look at it and say, All right, so that wasn't quite right. What do I do next time? That's the real issue. What did we learn? Sure, many mistakes
 
<strong>Dennis Dowdell ** 35:59
are just course corrections. Right? I mean, that's, that's really what it is. What do they say? I mean, failure isn't failure, unless you don't learn from right. And then learn that that's, that's a part of the process. And then that seen a lot of people, you know, they they try to avoid problems, I tell ya to look for problems. Yeah. When's the last time you ever grew? Or developed or created? Or did something accomplish something? An hour developed a skill or a habit? Without overcoming a problem? Yep. I mean, so if the more problems you overcome, the more valuable you become,
 
</strong>Michael Hingson ** 36:36
you know, well, and impart the more value you become valuable you become to yourself,
 
<strong>Dennis Dowdell ** 36:41
right? Yeah. I mean, it's, it's good. You know, there's no story about this guy, I had worked in an industrial supply company for a short time. You know, while I was getting my, my nutrition business started, and, you know, and they have on site mechanics that these manufacturing companies, but if something goes wrong, and one of their machines goes down, then they have to call in and outside specialists. And when that would happen, because of the machines down, it can cost a company $20,000 an hour for the lack of productivity from that machine, right? And so they bring this guy in and the guy comes in, he says, Tell me the situation and he says, okay, he walks over, he grabs a little ball, peen hammer and walks over this certain part of the machine. He goes, bam, bam, bam, pounds on the machine. Oh, goes over there flips a switch in the machine goes on. And the guy says, dang, he says, that's amazing. Anything, the only guy says no problem. He says, Here's your bill $10,000. These are $10,000 haven't been here 10 minutes. And he said, No, no, no, no. Is that you know that the visit was for free? He says no one were to hit the machine with a hammer. That's what cost you $10,000. Yeah. had been there before? Yeah.
 
</strong>Michael Hingson ** 37:56
It's, it's amazing. When I was selling and managing the Salesforce, and we were selling to financial firms, same concept. But they they did something to make sure it really didn't happen. That is to say, they had backup systems elsewhere. So like Salomon Brothers had their facility in New York, they had a facility in New Jersey, and they had to complete backup trading floors down in Florida. And I asked one of their people once why in Florida, where all the Hurricanes are, well, first of all, they're underground. And there are two because if one fails, at least there'll be another one. And you can only prepare so much. But if our system goes down, we lose like $5 million a minute. So they have done so much to make sure that they don't have downtime. And then the other part of it is what we sold, were the products that people use to backup their data, to then put it on tape, so that it could be in all of those facilities. So that if something happened, then they would be able to deal with it. Well, what happened on September 11, trading floors in the World Trade Center were lost. I remember Morgan Stanley on a Friday night they had after September 11. They found a facility I think over in Jersey City or in Hoboken, a room the size of a football field as they describe it. And they they decided that's where they were going to set up their trading floor. And they got all their backup material that they had gotten from on tape from us. So they got their tapes that had been stored in New Jersey or elsewhere. And they went to their partners who sold them technology like IBM and they got new computers, which included IBM taking computers off employee's desk just to get it into these guys. Anyway, they got everything together and from not from Friday night to Sunday afternoon, they completely rebuilt the trading floor. So that by the evening of Sunday, the 16th of September, they were ready to open as if nothing happened on September 11.
 
<strong>Dennis Dowdell ** 40:13
Wow, isn't that amazing?
 
</strong>Michael Hingson ** 40:17
And preparation is preparation? Yeah. Well, how do you how do you deal with, you know, difficult situations and failures and so on? Before, maybe you're successful? And then how do you deal with them afterward? Well,
 
<strong>Dennis Dowdell ** 40:33
you know, it's, you know, in your minds, we'll be ready for, okay, because, you know, there's one thing for sure, we know that any kind of, it's not, if, you know, a problem is going to occur, it's when the problems go. So they're, they're inevitable. And, you know, they're gonna come. And the thing is, is there's a, there's a variable message to them. Right, you know, they vary in intensity, and time and weight and degree of hardship and so forth. And, but, you know, the thing is, is that they're also profitable, you know, we can learn from, and so we've just got to learn to sit. Okay, so it's kind of like we were talking about, okay, this is what happened course correction, what went wrong? What can we do right out of this occur? How can it happen? So it's a definitely an educational, it's, it's the learning time. And, and so here's what's the, the key, I think, in dealing with, the difficulties that we encounter, is to not spend as much time thinking about the things that are out of my control, but what's in my control, and not not so concerned with what's really happened, what's changed, you know, because when we encounter these different things, things change. You know, it could be the economy changes, the government changes might, you know, you know, technology changes, and there's all kinds of different changes that take place. But we got to look at what, what hasn't changed? You know, Mike, when, in 1985, our company went through a huge crash, we were radically attacked by the government. You know, people were getting radical results on our products. And the pharmaceutical industry, which obviously, they didn't like, what we did, my understanding is that they probably based on our business model, and what the people that we helped deal with health issues, we estimated they probably lost a half $1,000,000,000.19 84, because of us. So the pharmaceutical industry, they went to the AMA, in the end, they went to the FDA, and they said, hey, they got to have drugs in those products, you know, people can't get that kind of health results without the drugs, you know. And so they came after us. And we would our company went from 94 million a month down to 10 million, or 8 million a month. And so it was a radical crash, my income, at that point in time, went from over 40,000 a month, down to $5,800 a month, in two months. The crash hit March 8, I had just signed the mortgage, just closed escrow on the mortgage of my first million dollar home. Okay, I closed I closed escrow on March 1, the crash hit March 8, I hadn't even made my first mortgage payment. And my income dropped at 6% in two months. So what am I gonna do? You know, well, this is when your your philosophy, this is when the real this is when you see the reality of your philosophy doesn't really play out. And so I just started thinking, I said, Okay, I've got to ask myself the question that I asked other people when they're going through things, and I said, Okay, I see what's changed. But I got to ask myself, what hasn't changed? Now that, okay, my product hasn't changed. My plan hasn't changed, the vision hasn't changed. The dream hasn't changed. My values haven't changed. My efforts haven't changed. My, you know, and I haven't changed. My purpose hasn't changed. So none of that had changed. So all I had to do is say, Okay, how do I take all the things that haven't changed in work to create the things that I need to resolve from what has changed? And, and so that's what made the difference for me. And so, I mean, it took me you know, a good year to get to get things back up rolling again. And it took another five years to get it back to really normal. But but the thing was, you know, we lost a huge percentage of people quit. And that was the one thing I didn't do. I didn't quit. I was loyalty look to the cause I was loyal to the company, I was loyal to the difference that I was made and loyal to my customers. And so, you know, it happened. And so that's the kind of thing that, you know, get us out of situation, you know, I was just like the Apollo 13 mission. What an amazing illustration. Now, you know, we remember, you know, they were heading to the moon, and they had the explosion, they couldn't go to the moon, but they had to go around the moon, in order to get the, you know, good, he can't put it in reverse, right? Right. Now they're doing that. Now, in order to coarser, damaged space capsule, you know, there had things that they they needed, and they, they had to get into the little limb in order to survive. And ultimately, the space commander, you know, says, Okay, we have got to fix the problem on on the spacecraft. And so what they did is they took a table, and they took everything that they had, that they knew was on the spaceship Earth spacecraft, and they laid out on a table, this is gentlemen, we need to create an item so that we can put a square peg in a round hole. And this everything that's on the table, this is what we have, we have to take what we do have create what we don't have. And by the way, we've got about 13 hours to get it done, or we have three dead astronauts. Well, needless to say they needed done, they did, how they created what they needed, when they didn't have from, you know what they need it from what they didn't have. So
 
</strong>Michael Hingson ** 46:39
here's the real question, given your story, what changed? You talked about the things that didn't change, what really changed?
 
<strong>Dennis Dowdell ** 46:48
Only in the circumstances set is what stayed the same?
 
</strong>Michael Hingson ** 46:53
And what happened so that everyone came down on you. And obviously a lot of people quit. What happened with all the investigations,
 
<strong>Dennis Dowdell ** 47:00
the irony of the whole thing, as a year and a half later, they said, Oh, you're you're all good. It's not a problem. In fact, you know, me cuz we did such a thorough analysis on your products and what you're doing, you can actually say more about the products after the investigation, then you could be for the investigation. And that's why we had the investigation. Oh, we we actually got more things we could say about exam. And that's why they had tapas. And that's my
 
</strong>Michael Hingson ** 47:29
point, right? So, in a sense, nothing really changed other than things that you didn't have any control over and you kept your, your sights set on the things that you could control when that's really, of course, the real issue.
 
<strong>Dennis Dowdell ** 47:45
Exactly. That's exactly it might, you know, and that's, and that's what we have to understand. And that's just another illustration when things happen for us, not to us, you know, that solidified our products. And nobody has been able to touch our products, since they are I mean, all of that that's solidifying our products for for the next 40 years. Yeah.
 
</strong>Michael Hingson ** 48:06
So you wrote a book on leadership? What are the basic things that you you teach in that? What are the maybe the top three principles that you teach? Well,
 
<strong>Dennis Dowdell ** 48:15
you know, it's, it's really more about developing ourselves, it's called maximizing new. And because my thinking is, is this, if we can build people, people can build a business. This is doesn't build itself. People build a business. So if I can build people, and teach them how to maximize their talents, skills, abilities, and attitudes and habits, then they can do amazing things. And so what I did is I kind of did a review of, you know, the previous 40 years, and I said, What are the half a dozen things that made the difference? And the half a dozen things that made the difference for me, are the six sections in the book. And the first section deals with purpose. Because you know, you've got to have a purpose, you know, if you don't know where you're going, any road will get you there. Right? And, you know, so we've got to have an purpose. And then from our purpose, once we understand what our purpose is, what what am I here for what am I in business for? What is it that I'm trying to accomplish? Then comes personal development. In other words, I have gotten to become the person necessary to do all those things. And that's why I say that when we accomplish something, when we overcome obstacles, it's because of who we become. So what we've accomplished is one thing, but who we become as an entire other thing, because that's with me for the rest of my life. And in order to do that, the third section is mindset. In other words, I've got to have a mindset that's going to enable me to endure, okay, that's where I've got to realize listen A bots control my mind. But I control my thoughts. So therefore, I get to determine what I read what I see what I hear what I experience. And those are the things that will determine, you know, what I do. And what I do my actions on a consistent basis will create habits habits on a consistent basis will create an attitude. And an attitude on a consistent basis creates my character. And that's what we look for. That's what we're lacking so much in our culture today. And then from there from that, then we need people skills, because I think the most valuable asset that we have is our people skills, you know, for the most part, when we encounter problems, generally our problems aren't as much with things as they are, is with people, personalities. And so if we can develop people skills, and learn to empower people, and develop people and equip people, then we can accomplish a lot of things. And so when we encounter problems with people, you know, here's what I discovered, My people are generally the biggest problem. But here's the irony of it, people are also the biggest solution, what I gotta do is, I just got to find people who have been there before, and this is why mentors are so important in our lives. And I've got five mentors that, you know, that really is the foundation of the book and things, the principles that they taught me. And so, you know, so we develop those things. And once, once we've got that, you know, then we can really make a difference. And then that, you know, fine tuning our people skills, and accomplishing the things that's where the leadership comes from, again, that's leader, a leader is, is really just somebody who knows what's next, why it's important, and then how to take the current resources to solve the problems at hand. So if I can get that, and that's something you can teach people, okay? This is why everybody can be a leader, they just need to know what's next. Okay? Why is that important? Okay, great. So now you've got the why you got a bit of your purpose, your reasoning, okay? Now, what are the resources that you have to create what you don't have, and then we develop and we grow, and we bill. And so that's, that's where the leadership comes in. But the hard part we talked about a little bit earlier, you know, if you reach the reach the goal and miss the objective, and that's the balance, so then we need to keep the balance. So I have my purpose, okay. And then I need to become the person to fulfill that purpose, I need to get my mindset. So I stay the course. And then I've got to develop the people to help me get there because none of us get there alone, right. And then the leadership skill, this is bringing other people with me, again, not what I do, but what others do as a result of what I do. And then once I've got there, I just got to make sure that I keep my life and balance so that I get to enjoy it all. Otherwise, I just become a, you know, if I'm just a workaholic, then I don't get to enjoy the value of, of what I've created. And so we want to have a balance in our life.
 
</strong>Michael Hingson ** 53:10
Which makes a lot of sense. But how do you how do you pass on on all of that? Or how do you teach your team members and incent them, and then get them to the point where they go out and do what you did? And do what you do? And of course, it may be different, but how do you how do you get them to that point? Well,
 
<strong>Dennis Dowdell ** 53:30
I think that's where the work comes in. A lot of people say how come you quit recruiting 10 years ago? And I said, Man, I said, because I know how much how much work it is, you know, you you don't just give people information. You know, it's a relationship, you know, where we're involved with. Transformation is what we want. And that's not just materials and knowledge, its relationship. It's men and women, is what we're doing. And that's why I say I want to build people. And so when I'm dealing with my guys and trying to help them to grow, you know, I remind them of their why, you know, why are you doing this? Why is it important to you? What is it that you want to accomplish from it? So you've got to remind them of their their why their purpose, their goals, what it is that they're trying to accomplish, what they want out of it, what's it going to look like? And then we need to be able to help them is it okay, what's the next step? You've got to do? A problem a lot of people getting defeated is, you know, they, they they look to the goal to the end result. They Oh, that's so far away. Oh, gosh, you know, it's just too far away. No, no, no. Keep your outlook on the goal. So you see where you're going, but then say what's next. And so we need to remind Okay, listen, don't worry about that right now. Let's just get you to the next step. Okay, you're an employee. Okay. Let's get you to supervise. Okay, now yours Supervisors. Okay, good now Okay, let's go from Super. Okay, now let's make you, you know, a department manager. Okay, now let's make you a floor manager. Okay, now let's put you into the executive, you know, staff, and then you know, so you kind of gradual, so we just need to let them know what's the next step. And then one of the key questions that's been valuable for me to help my team, just to make sure that I'm on track with what they want, after going through these things, is to say, Okay, let me ask you something, you know, because we've got to take the resources, you know, that we have in order to accomplish the next step. So the question is, what do you need to know, in order to do what you've got to do? See, because sometimes we think we know what they need to know. Yeah. So I'm, I'm thinking, why waste all time giving them information that they don't need? Why not just say, Hey, listen, tell me when you need to know, to do what you got to know, I'll teach you that I see. It helps me to zero in on the refining process. So we can give them the the talents, skills, or the information or details that they need. So when we just do that, and work with them, and encourage them, you know, and make sure that we're always pointing out what people do, right? You know, it's so sad that so many times people want to point out what somebody's doing wrong. Does that people know what they're doing wrong? For the most part, it may not know what but they know something's wrong. So I want to point out what they're doing right? I want to help them to develop their strengths. Mike Idabel. Listen, I'm so weak in so many areas, but I'm strong in a few areas, my strain overrides all my weaknesses, my strengths, my weaknesses are irrelevant. Because I'll delegate though, that's what we're talking about when starting to call right? And delegate people who can't take care of my weaknesses. And that's why we need everybody. That's why we need you know, Jim Rana always said, each of us need all of us. And all of us need each of us. Because each of us have different talents, skills, gifts and abilities that the other doesn't have. Each of us was seeing different things, heard different things, reading different things, experience different things. So they're all everybody is unique, which allows them to be able to contribute from a unique perspective. And so we need people and that's why I say that people are your biggest problems, but they're also your biggest solutions. And so that's just been real valuable, you know, for me to be able to just do those type of things, you know, no, there why No, what's next? What do you need to know? And then point out their strengths and point out what they're doing right catch up, you know, Ken Blanchard and the One Minute Manager, he says, make it a practice to catch somebody doing something, right. Yeah. And, you know, listen, asked Mike, I talked to people and I've done some events with the top 1% In our industry, okay, these are the major money or these are the top one percenters. And I'll ask them, you know, in the end, especially if there's everybody else in the background, all the one percenters are up front. And I tell the the audience in the back, I said, you guys, just close your instrument. I gotta talk to the one percenters here for a minute. And I'll ask him, I say, Hey, let me ask you guys something. Is there anybody down here? Who's been encouraged? Too much lately? Is there anybody can say no, no, no more encouragement. I've had too much. I've had my daily dose, no more encouragement, please. No more. Is anybody ever had too much encouragement? And I like just raise your hands. And then I tell the audience, everybody in the back, you know, the new gateway today? Did you see this? Not one person raise their hands. If the top 1% If we need encouragement? What does that say? For everybody on our teams? We need to be master encouragers.
 
</strong>Michael Hingson ** 58:56
What's the key to encouragement? Well, I
 
<strong>Dennis Dowdell ** 58:58
know that's a great question. I think, you know, it's a belief in the person. You know, when I first went up to get some training by Mark, you know, I went through my old training, the other heat assignment that he gave me a decent man, and he says, that's great. He says, You got to open up Orange County. And I said, open up Orange County. Mark, I'm trying to figure out how to open up the front door. What do you mean, open up Orange County and starting your business? There is no, no. He said, You can do it. Mike, he believed in me more than I believed in me. And I thought, man, if you think so. And so we got to get and we did it. We did it because the belief that he hadn't, you know, and I think another thing is just to give him the hope. give people hope. In other words, tell them the stories of other people who have been there before, who started off worse the nail with less than they have and made it happen. You know, those stories, you know, they they give us hope. They say wow, if they can do it, maybe I can do it. to see, and so that's so valuable. And then another thing that I do throughout, you know, just for when these times come up, I always encourage my guys to make a positive progress list. You know, you talked about it earlier, I think before we got on the call here, you know, the the idea of just jotting things down, you know that I've succeeded at what went well, today, how things go, Well, this week, how about this month? How about this quarter? How about this year, what went well, what worked right? What it did better than I expected, and then keep a positive progress was anything you've made progress on, anything that you've succeeded on, go back for as long as you can remember, and write down everything you can think of. And then when we come up to those times that are down, when we get in a valley, we say Hey, open up your progress list, and read through it. And know that you're going to come out of this, you know, the, the old saying is, you know, though I walk through the valley of the shadow of death, right. But what people need to hear and seeing that phrase, it says walk through the bout, and the other part of it is you want through it. And the other part of it is I will fear no evil,
 
</strong>Michael Hingson ** 1:01:10
which is the other aspect of it is that you need to know you can walk through and not fearing evil. That's right.
 
<strong>Dennis Dowdell ** 1:01:18
So those are those are just two simple tricks that I think anybody can do that, you know, can help.
 
</strong>Michael Hingson ** 1:01:26
Well, and I think that they make perfect sense. If people want to, can they reach out to you and do you? Do you coach people? Do you stick strictly stick within Herbalife or what?
 
<strong>Dennis Dowdell ** 1:01:36
No, actually, you know, I set up a new business last year maximize you. And sounds like a book title to me. That is, you know, I just hold up a copy. This is my book, of course, you know, it's maximizing you, and you can find it on Amazon, but you can go to maximize <a href="http://u.com" rel="nofollow">u.com</a>. And you can see examples of things that I've done, and you can reach out to me there. I love coaching. You know, I guess I call it mentoring. It's me, situation. But similar, you know, in that sense. But, I mean, there are differences, there's definitely differences, but you know, so I'm more on the mentoring side of the relational side. And so I love that I love talking to small crowds. I love doing weekend retreats, I love doing keynote messages, you know, panels, you know, anything where I can get in front of an audience to say, hey, you know, something, successes and as difficult as you may think, you can do it. You know, and I'd love to point you in the right direction.
 
</strong>Michael Hingson ** 1:02:41
Well, there you go. And I hope people will reach out. You are inspiring. And I mean that in a in a very positive and in a very truthful way, in a very absolute way that you are inspiring. But more important than that, and you are down to earth, you provide a lot of good things that we all should take to heart and I hope people will. So I really do hope people will reach out to you and, and try to spend some time with you which which is a good thing to do. I hope you've enjoyed listening to us today out there, wherever you are. And we as always I ask for a five star rating, I would appreciate it if you would do that. As well as providing us your input and your thoughts, things that you'd like to hear or know about. Feel free to email me Michaelhi m i c h a e l h i at accessibe  A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And again, love those five star ratings. This has been absolutely one of the most fun I think and inspiring and for me educational and down to earth episodes that we've ever done. And Dennis, I really want to thank you for, for making that happen and being here with us and doing all the things that you have done to make it possible for us to be here and do this today. So thanks very much.
 
1:04:12
Thank you, Mike, what a what a great joy to be here and, and just to have encountered you and to you know, go through your story of what a talked about inspiration. I mean, what a tremendous joy and so entertaining and folks, you know, if you ever did a keynote, here's another guy right here. I'll tell you, he will keep you laughing. Laughing in the aisles with humor and rolling in your mind with conviction. You know, so I mean, he very, very powerful. Thanks for the great opportunity, Mike.
 
<strong>Michael Hingson ** 1:04:44
Well, thank you. I appreciate it. I haven't convinced Dennis yet to to get me to speak at an Herbalife convention, but we'll have to work on that. But that's another story. And Dennis Of course, you're always welcome to come back. We'd love to have you come back and spend some more time with us.
 
</strong>Dennis Dowdell ** 1:04:58
Thanks so much.
 
1:05:04
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Leader and Teacher with Dennis Dowdell</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b171903e-9897-4e0d-a5e0-e65b07d02a34.mp3?source=rss&amp;ext=asset.mp3" length="96666825" type="audio/mpeg" />
<itunes:episode>238</itunes:episode>
</item>
<item><title>Episode 237 – Unstoppable Lecturer and Dynamic Motivator with Dr. Rebekah Wanic</title>
<guid isPermaLink="false">https://pinecast.com/guid/6cdca364-8824-4b3c-a8a0-fff3c5d08d56</guid>
<pubDate>Tue, 04 Jun 2024 10:00:00 -0000</pubDate>

<itunes:duration>01:15:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a31d2e64-e268-41b3-8219-1a5b49164175/UM237-Dr._Rebekah_Wanic-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Dr. Rebekah Wanic is all that and more. She grew up in Chicagoland and decided to major in Psychology during her undergraduate work. She continued her studies after moving to San Diego where she still resides today.</p>
<p>Rebekah and I talk about a number of topics from making and being responsible for your choices to reading Braille. Really, reading Braille as you will see turns out to be a quite fascinating and thought-provoking topic.</p>
<p>Dr. Wanic offers many thoughtful insights and absolutely wonderful life lessons we all can use. She is the epitome of unstoppable as you will see. She has faced challenges, and she has chosen to work through and overcome them.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Rebekah Wanic is a dynamic motivator who thrives on pushing her boundaries and those of others. Fueled with a passion for hard work and building relationships, she has worked with students, entrepreneurs and individual clients in the U.S. and abroad as a university lecturer and mindset psychologist. Originally from the Chicagoland area, she graduated with a B.S. in Psychology with University Honors from the University of Illinois at Urbana-Champaign before moving to Southern California. There, she earned her Ph.D. in Psychology from the University of California, San Diego with an emphasis in applied social psychology studying the role of power in relationship health and the influence of mindset on social comparison outcomes.
Passionate about inspiring the success of others, she has worked as a professional development trainer and adjunct faculty advocate and the internal mindset coach for a company supporting emerging entrepreneurs. Currently, she is a university lecturer, conference speaker, and blogger in addition to working with individual clients on mindset mastery. Dr. Wanic has taught over 16 different psychology courses, ranging from introductory to graduate level. She has taught courses at several different colleges and universities, including National University of Singapore, Nevada State University, Columbia College South Carolina and several community colleges in the San Diego area. Dr. Wanic’s home university now is University of San Diego and she also teaches courses at San Diego State University and Nova Southeastern University.
Dr. Wanic is also an avid writer. Her work has appeared in academic journals and online publications, including <em>Times Higher Education, Minding the Campus,</em> and <em>Spiked Online</em>. She maintains two blogs, PsychSkeptics and Optimization Notes, aimed at social critique through a psychological lens and self-development. She has a novella set to be released early next year and is working on the manuscript for her next book. She and her twin sister recently created a podcast, Unwarp Reality, designed to help uncover the bias and manipulation in the mainstream media. In addition to her work, she enjoys being active with a healthy balance of reading, watching sports, and just relaxing.</p>
<p><strong>Ways to connect with</strong> Dr. Rebekah<strong>:</strong></p>
<p><a href="https://linktr.ee/rebekahwanic" rel="nofollow">https://linktr.ee/rebekahwanic</a>
<a href="https://www.venttoreinvent.com" rel="nofollow">https://www.venttoreinvent.com</a>
<a href="https://venttoreinvent.substack.com/" rel="nofollow">https://venttoreinvent.substack.com/</a>
<a href="https://unwarpreality.substack.com/" rel="nofollow">https://unwarpreality.substack.com/</a>
<a href="https://psychskeptics.substack.com/" rel="nofollow">https://psychskeptics.substack.com/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there, and welcome to unstoppable mindset. We're back again. Yep, you haven't lost us yet. Thanks for being here to listen, we really appreciate it. And if you're on YouTube, thanks for being here to watch. Yes, we are on YouTube, as well as all the places where podcasts go. And you are listening to unstoppable mindset. We're inclusion, diversity in the unexpected meet. And it's that way, because inclusion goes a lot further than diversity does. And sometimes we talk about that. And sometimes we don't. And we'll see with our guest today, whether we get to that or not. I don't know whether it'll even come up but it did. And so now it's here. Anyway, I'd like you to meet Rebekah Wanic. Rebekah is a very dynamic individual in a lot of different ways. She's a dynamic motivator, she pushes boundaries. She's an author. She's done a lot in the world of psychology and most important of all, she lives in San Diego, California, which makes me extremely jealous. So Rebekah, welcome to unstoppable mindset.
 
<strong>Rebekah Wanic ** 02:19
Thank you. Thank you for having me. It's so great to be here to have this conversation.
 
</strong>Michael Hingson ** 02:24
Well, I lived in Vista for six years, so I know what it's like, which is why I'm jealous. Yes.
 
<strong>Rebekah Wanic ** 02:29
And I appreciate San Diego so much coming from Chicago originally. Every day, especially in the winter is a nice one.
 
</strong>Michael Hingson ** 02:38
When did you leave Chicago?
 
<strong>Rebekah Wanic ** 02:39
I moved to Southern California in 2003. So right when I finished my undergraduate degree.
 
</strong>Michael Hingson ** 02:48
Well, I was born in Chicago, but we moved out when I was five. So I grew up in Palmdale, California, so about 55 miles west of here. So the weather was relatively similar to what we have in Victorville. Not totally similar to what we have in San Diego, but we cope.
 
<strong>Rebekah Wanic ** 03:08
You get more of the extremes than we do. We're pretty insulated here on the coast. Oh, I
 
</strong>Michael Hingson ** 03:13
know. I think it's still the best climate certainly in the whole US if not the whole world. We we didn't get the extremes in San Diego that we get here. And in the winter. We don't get the snow because we're down in the valley. But all the ski resorts around us get the snow. We had two inches of snow one Saturday during this last year. And it was gone by the next day. So as I love to say the kids didn't get even get a snow day.
 
<strong>Rebekah Wanic ** 03:39
But then you also didn't have to shovel Right? Right.
 
</strong>Michael Hingson ** 03:42
When I'm not concerned about needing to have snow. I'm perfectly happy not to have snow here. It doesn't really make a lot of sense to do that. I mean, if we get that much snow here, it must really be bad around us. Although, earlier this year, I heard that mammoth ski resort actually didn't close their doors for the winter. Until August 6 of this year. Like a six they're skiing. Wow. Holy Jamali, as Colombo would say, you know, that's that's kind of crazy. Well, why don't we start? I love to do this with maybe you telling us a little bit about kind of the earlier Rebecca growing up and in Chicago, what life was like and all that sort of stuff?
 
<strong>Rebekah Wanic ** 04:30
Sure. Yeah. So the early Rebecca I think was a malformed version of the Rebecca that exists today. I was really lucky because I have a twin sister. So growing up I always had a companion to kind of play around with and she's super fun interesting person so we it's kind of a built in friends to go explore places with him and I also have an older brother, but you know, because he was a boy and a little bit older wasn't as close with us. But we did a lot of the traditional Midwest growing up things. So most of our vacations were to go visit our grandparents up north in various parts of Michigan, which was quite fun. But I growing up, I had really bad asthma. And so as a consequence of that, I had to be careful being outdoors, I had to be careful going over to friends houses that had dogs, I had to be careful with exercising and everything. So I was kind of the sick one in the family. And my sister to her credit, had to put up with a lot of we need to leave the sleepover, we need to leave this event because she'd be dragged along with me whenever we had to go. And so I don't like the cold as we were just talking about the weather. And as soon as I was able to sort of break out of the Midwest, which was after college, I don't think I was mature enough to move away from home for undergrad. So as soon as I finished my undergrad degree, though, a roommate of mine got a job in Torrance, California, and she said she was going to go out to SoCal. And so I just was like, Well, you know what, I think I'll move out with you. Because I knew I wanted to go to graduate school. And California has a lot of really good graduate programs. And at the time, when I was looking at psychology, some of the top programs were out here. So I just moved out with her lived and worked as a waitress for a year in Redondo Beach. And then, luckily was accepted to UCSD for graduate school. So that's when I moved down to San Diego. And I've been here ever since, with the exception of a small trip to Singapore for a couple of years during COVID.
 
</strong>Michael Hingson ** 06:33
Wow, that's interesting going to Singapore, what took you to Singapore, a
 
<strong>Rebekah Wanic ** 06:39
job, I got a really great opportunity to teach at their National University of Singapore, which is consistently one of the top schools in Asia. So it was really fortunate to be offered the position there. If the unfortunate thing was just the timing, because I went in November of 2020. And so I was mostly there during COVID. And there was a lot of restrictions. And so it was really difficult to kind of integrate and develop, you know, a social life when you don't know anybody. And you're in a totally new place. But it was still a great experience, I would say,
 
</strong>Michael Hingson ** 07:09
what's your sister's name, by the way, Liz, Liz. So you're not identical twins.
 
<strong>Rebekah Wanic ** 07:14
We are identical for you. But
 
</strong>Michael Hingson ** 07:16
you didn't have names that began with the same letter? No,
 
<strong>Rebekah Wanic ** 07:19
we are not saddled with that. But all of our names are biblical names. So my grandpa was a Lutheran pastor. So my sister and I have names from the Bible, and then most of our cousins do as well. What's your older brother's name? My brother's name is Andrew. So he's, yeah,
 
</strong>Michael Hingson ** 07:38
that's fair. Okay. My late wife's relatives, a lot of the girls had middle names of Lynn. Oh, Tracy, Lynn, Vicki Lynn and so on. So on. Chelsea Lynn and Chelsea is Tracy's daughter Vicki was Karen sister, and Tracy's mom. But Chelsea when she started having her two kids decided she did not want Lynn for their names. And she has one name Scarlet. And the other is Charlie. Charlie is Charlie Rose. And I forget what Scarlett who's a year older as her middle name is, but not Lynne.
 
<strong>Rebekah Wanic ** 08:18
That Lynn Excellent.
 
</strong>Michael Hingson ** 08:21
But yeah, I you know, I remember Chicago a little bit. I don't remember a lot of snow. But I remember school. I remember walking to the local candy store and doing some things around Chicago. And I was was blind back then as well. I was blind from birth due to being born prematurely and being given too much oxygen, which is something that happens. But, but nevertheless, you know, we survived. And it all worked out pretty well. So, and I had a lot of fun in Chicago. I was back there a few years ago. And it was in March. I was visiting cousins who still live there. I think they were in DeKalb. Okay. And it was a Sunday and it was the day I was going to be leaving to fly back out to California. But that morning, it was the morning of the polar plunge into Lake Michigan. Oh, okay. So Jimmy Fallon and Rahm Emanuel were to two of the people who were there. Rahm was the mayor at that time. And of course, Jimmy Fallon. And they were going to do the polar plunge and the reporters after they did it had a lot of not nice things to say about them because they said, these guys were dumb. They went into the lake dressed in their full business suits. And right around the same time they went in there was this woman near them who went in in her skimpy bathing suit so when she came out, they all went into the warming tent. You can imagine how long it took Fallon's and the manuals clothes to dry and she was drying Oh time. I agree Sir Porter was not well planned was fun. But it was pretty cold. I think we were down. The temperature was I think minus, no, I guess it was like three degrees. So it wasn't quite zero, but it was close.
 
<strong>Rebekah Wanic ** 10:16
Yeah, I was there last winter. It wasn't really that bad of a winter, we didn't have some of the extreme stuff. I remember one time growing up, it had rained, and then it froze overnight. So when we got to walk to school, everything was coated in ice. And on the trees, it looks really, really cool because it was kind of like crystals all over, you know, it was left to the branches and stuff. But walking on the sidewalk was not pleasant, because you just sort of slipped as you walked up a hill, you were slipping back down as
 
</strong>Michael Hingson ** 10:51
well, in May of 2001. So September 11, hadn't happened yet. They had a late snowstorm. Now our house was on what we call a pie shape, lots of the driveway, went out to the street, and then came in 65 feet, and then the lat spread out so we could build so we could have a house. But it was I guess sort of terrorist. Our basement was a walkout basement. And then on the first floor, there was a deck that was built in it was over the place where you could walk out on the basement side to go outside. But as soon as you walk outside from the basement, you got to go down a hill. And that's where I would take the dogs to do their business. There was not a fenced yard. But right at the end of what our property would be, it was kind of a small forest. And on one side on the other side was route 22, which was really noisy, but the snow came, which was no big deal. But the next day, the sun came out and melted some of the snow. So that night, the ice was as slick as glass, oh man, and I put on my boots and took the dogs out and went down that hill. Somehow I made it down. And I even made it back up. But then I decided after that I am not going to do that anymore. So I have a long leash, a flex leash. And I stood at the top of the hill and I let the dogs go down. And I didn't do it.
 
<strong>Rebekah Wanic ** 12:19
Very smart.
 
</strong>Michael Hingson ** 12:20
It was I'd never experienced anything like that in the rest of the time that we had been in New Jersey. But that's what what happened that day. It was crazy. And it was that way for a couple of days.
 
<strong>Rebekah Wanic ** 12:31
Wow. And that can be really dangerous. Because you don't you don't necessarily even recognize that all the ice is there. I did. Luckily for you.
 
</strong>Michael Hingson ** 12:41
Yeah, well, it was pretty treacherous. But I'm you know, the dogs didn't seem to have any problem with it. Bless them. That was great. Yeah. Not i I'm glad I didn't go go out anymore. But then I'm warmed up. And now all went well. But you know, it's it's it's interesting, I love the United States, because we do get to talk about the weather and, and the fact that it's so different throughout various parts of the country. I visited excessively in Israel in August. And they kind of can kind of can talk about the weather there because in the south or near the ocean or near the ocean, there's a lot more humidity and less than the North. It gets as hot as it does here. I don't know that they really believe that. But it does. We get at least as hot as Israel. But we don't get the humidity here. But they talk about the weather from a standpoint in part of humidity, but they don't have to worry about as much snow.
 
<strong>Rebekah Wanic ** 13:40
That's true. Yes, Singapore is this. It's pretty much hot there. Every day it rains somewhere every day. Not really a lot of seasonal variation, except in terms of the amount of rain that you're getting. But for me, it's I don't like cold. I was happy to be in 95 degrees every day. Most people wouldn't like it, but I loved it.
 
</strong>Michael Hingson ** 14:03
Well, you're not doing too bad in San Diego. And as you said, at least you don't have the extreme so on on any given day, you can go out to do cafe and have dinner. Yeah. Not suffer too much. So Halloween won't be probably as cold for you as it usually is for us. It gets it gets cold at night and I'm afraid it's going to do it again. The temperature was warm last week, but it's cooling off. And I'm afraid by next Tuesday it will be cold.
 
<strong>Rebekah Wanic ** 14:30
Yes. Are you gonna dress up for Halloween?
 
</strong>Michael Hingson ** 14:33
No. The lady who helps me here doing paperwork and stuff my my assistant, my office worker, if you will, or my sidekick has five children, one of whom doesn't like to go out and Trick or treat. He broke his ankle a couple of years ago so it really hurts to walk a lot. So he wants to stay with me if I'm not going to go out and do anything on Halloween. So I'm going to stay home we're not even going to give out candy we're going to close the door. Watch and turn off the light. Well, I don't know whether we're showing off all the lights, but we're not gonna give out candy and we'll watch a movie because that's what he wants to do.
 
<strong>Rebekah Wanic ** 15:06
Oh, fun, that'll be nice.
 
</strong>Michael Hingson ** 15:10
And he can play with the dog and the cat.
 
<strong>Rebekah Wanic ** 15:12
Awesome. I love Halloween. It's my favorite holiday because my birthday is the day afterwards. So we would always when we were kids, my sister and I, you know, since we're twins, we would have our, obviously a joint party together, but it'll always be a costume party. So I just because I love getting dressed up and stuff. So Halloween is definitely a fun day for me. That's
 
</strong>Michael Hingson ** 15:32
pretty cool. Well, that'll be fun. Sorry, you're going to dress up this year.
 
<strong>Rebekah Wanic ** 15:38
So this I mean, I'm teaching you know, I teach psychology classes. So I have to come up with something that doesn't look too wacky in front of the classroom. So I will wear a wig of some sort, since I will take any excuse to wear a wig and then figure out what I'm going to tell the students I am probably I've probably figured out Monday nights. But this weekend, when I go out with some friends, I'm going to be Sandra Bullock's character from the movie Speed. Okay, see how many people recognize it? Because I know it's getting dated now. But obviously, people my age or older ones still understand it? Well, you
 
</strong>Michael Hingson ** 16:12
mentioned where you could always try to dress up like Hermione Granger from Harry Potter.
 
<strong>Rebekah Wanic ** 16:18
I don't need that my hair looks like her.
 
</strong>Michael Hingson ** 16:24
There you go, Well, that is going well then just walk in with a wand and see if they figured out I actually
 
<strong>Rebekah Wanic ** 16:31
do have a Dumbledore one that I got from Universal Studio. Oh, I've all set.
 
</strong>Michael Hingson ** 16:39
So it's an elder one, does it? Yes. Oh, good.
 
<strong>Rebekah Wanic ** 16:43
Well, as a professor, you know, you have to have the professor one.
 
</strong>Michael Hingson ** 16:46
You certainly do. Well, so you mentioned that you have a neuromuscular condition?
 
<strong>Rebekah Wanic ** 16:55
Yes, I do. And it's one of those fun things where there's no actual answers for me. So I would say probably now about five years ago, I used to work out quite a bit. And I noticed I just couldn't run every time I ran, I felt like I ran a marathon, I'd have to take like hour long naps to try to recover from it. And my fingers and my toes started hurting and tingling. And until you know, when I first went to the doctor, they were I was really scared because they were like, Oh, it sounds like it might be Ms. But I had all the tests and screening for that. And nothing showed up. And then I had a bunch of other tests and nothing showed up. And then because you know, I'm used to doing research, I was researching online. And I thought I have a lot of evidence that suggests this might be small fiber neuropathy. So I had a fight with a bunch of doctors because you know, you're middle aged women, you go into the doctor, they tell you everything stress, oh, it's stress. And I was like, I have a PhD in psychology, I'm fairly certain if this was stressed, I would be able to diagnose that. So I had to fight a quite a bit. I probably saw like eight different doctors before I finally got to a doctor, I said, this is what I think I have, I need you to give me this test. And he didn't want to give me the test because it's kind of invasive. But lo and behold, after I got the test, it showed I had small fiber neuropathy. But that's not a super helpful diagnosis. Because it's sort of like you have a blue crown that's blue. You're just labeling something that you already know exists. Why do I have it? What do I do about it, all of that still unknown. And then when I was in Singapore, I went to the hospital there because I the whole bottom part of my leg was just numb. And so I was having trouble walking because I couldn't feel when my foot was hitting the ground effectively. And so there went through a whole nother round of tests. And he told me I have my atonia which again, is not that helpful, because it's just like your muscles are overactive, they're always tight. And I'm like, I know what I was telling you when I first came in. So it's kind of been at first it was really a struggle of you know, this fear of the unknown is it going to keep getting worse now I think I'm fortunate I've gotten to a place of acceptance, where I just accept this stuff will hurt me all the time. I have to regulate the amount of physical activity I do. So I don't get you know, overly exhausted. And I'm kind of getting myself to the place where I can have a bunch of extra energy so I can go back and interface with the medical community to try to see if there's new answers or a new doctor I could talk to you about what might be able to be done about it now.
 
19:27
Does lose have any of this? She doesn't she
 
</strong>Rebekah Wanic ** 19:30
doesn't. It's funny because I always say like I'm the twin that got stuck with all two of us because like when we were growing up we went to get contacts I couldn't really get contacts I'd really bad a stigmatism I was allergic to the contact lens. I was allergic to the context solution had really bad asthma. She has asthma but it wasn't to the extent that mine was I was hospitalized for it multiple times. And then when I started getting the this muscle stuff, I told her I was like you know we're twins You better watch jailed for this. And she was like, I think I'll be fine. Like, you're the one that takes all of it.
 
<strong>Michael Hingson ** 20:06
Just you're just the troublesome kid. Hmm, exactly.
 
</strong>Rebekah Wanic ** 20:11
Through no fault of my own, I would say but yeah. So
 
<strong>Michael Hingson ** 20:14
when you were in college, what did you study as an undergrad?
 
</strong>Rebekah Wanic ** 20:17
I studied psychology. And then I also spent a lot of time taking philosophy courses and comparative literature courses. And that my major was psychology. Wow.
 
<strong>Michael Hingson ** 20:28
And so you just stuck with that all the way through the PhD world coming out here? Yeah,
 
</strong>Rebekah Wanic ** 20:33
yeah. I mean, to me, it's, it's one of those fascinating topics where the more you learn the I mean, if you're motivated, I don't think everybody does this. But for me, everything I learned, I'm like, how does this relate to my own experience? And how can I use it to try to make my own experience better and more functional. So my focus was on social psychology in particular, because the way that people interact with each other was really fascinating to me, you know, growing up with a twin and seeing some of the ways that it was really helpful for me in terms of overcoming stuff dealing with life, but also some of the ways that it made me a little bit, I think, more timid than I otherwise would have been, because my sister is really dominant. And she really great, but it took it took us kind of separating for me to sort of grow more into my own and develop some of the self confidence that she had more so when we were growing up, but that that interplay between self and situation has always been something that's really been part of my focus of attention.
 
<strong>Michael Hingson ** 21:33
So what does she do since you're in psychology? Oh, my
 
</strong>Rebekah Wanic ** 21:36
sister is awesome. She's done everything. She when we, her undergraduate degree was in anthropology and I think maybe international business. When she finished, she went to Japan for three years to teach English. Then she came back and she lived in New York City. And she got she was teaching in an inner city school. And she got through City College, a teaching credential, a master's in education, too. And then when she finished that, she started working for the UN. And then she got placements in several countries in Africa, working for the UN, eventually came back to the States after getting sick, went to Naval Postgraduate School up in Monterey, California, and got her degree in cybersecurity. And this is a woman who never took a computer science class her entire life, graduated the top student in her class. And so now she went back to New York City, and she's working in a big financial institution right now. Wow. Yeah, she my sister is like one of those people who she is. She's one of the smartest people I know, hands down.
 
<strong>Michael Hingson ** 22:43
Well, that's a neat story. She's certainly gotten around and done lots of stuff. And the two of you sound like you complement each other very well.
 
22:51
I hope so. I
 
</strong>Michael Hingson ** 22:52
hope so. So, you went to Singapore, which certainly had to be extremely fascinating, especially when you intellectually look back on it, because it happened during COVID. You mentioned something earlier? Well, when we were chatting, and then you sent me some information about it that you had a big challenge getting over to Singapore in the first place. Yes.
 
<strong>Rebekah Wanic ** 23:14
Okay. So first of all, I got I went over there in January 2020, for my interview, and then I found out that I got the job, the beginning slash middle of March. So I found that I got the job right before everything kind of hit the fan in terms of, you know, lock downs and stuff. And so I had sent my acceptance for the position was and said, I was going to go over there in July of 2020. The day after I sent them my acceptance, I got a message from them that was like, yeah, there's no way you're coming over here in July. No one's coming in every everything shut down. We don't know exactly when you're going to be able to come. So then I had to like, you know, re assess. Because, you know, I had started making plans, like giving up my job here in the States moving all that stuff. So I had to like reevaluate, got my job back to teach classes in the fall semester, 2020 here in the US, but I was basically on standby. Because Singapore said, you know, we'll let you know when you can come we'll give you maybe like a two week notice in terms of the window of time that you can arrive. And then at the time they approved you to enter the country during a three day window to 72 hours to get there. Wow, you had to have a COVID test that was done within that 72 hour window. So I was getting ready to go and then because it was COVID the flight I normally would have taken which was from San Diego to San Francisco, San Francisco over to Singapore. That wasn't operational. So I had to fly San Diego to Seattle, Seattle to Narita in Japan, and then Rita to Singapore. So when I checked in to the airport in San Diego I had my paperwork my you know, if the letter from the government saying I can enter see pour my COVID tests, all this stuff checked off. When I get to the transfer window up in Seattle, they call me up to the counter or my passport check COVID test, check paperwork, check, check me off, I'm good to go all the way to Singapore, I get to Japan, Japan wants to look at my paperwork and says my paperwork is not correct. Because I didn't have my passport number on top of the COVID test. And they would not let me through. So So basically, I'm in Japan, and you know, I'm trying not to, like freak out, but I'm freaking out. But you know, I was like, Rebecca, you're an international airport, you can't create an incident you're gonna live in prison, right? So I had to kind of, you know, like, stifle things. And then basically, they they walked me from this, this counter to a plane to go back to the United States. And I said, I can't go back to San Diego, I have no apartment. I have no staff. I have no job. I have no family. Can you at least send me to New York City, because my sister at the time was living in New York City. So they put me on this plane to go back to New York City. And I've wasted about a day's worth of travel through all this iteration. It's about 1214 hours for me to get from Japan to New York City. So the first couple of hours, I'm on the plane, and I'm the only person on this plane. I was like, Rebecca, this is it, your life is over. Just get off the plane, don't even tell your sister landing in New York go be you know, like a homeless person, whatever, like, you know, like your life is over. But then of course, you know, after I let myself wallow for a few minutes, I was like, No, like rally, okay, you're going to New York, if there's any place that you need to be to get to Singapore in time, it's New York, it's going to have the most options in terms of flights. But my COVID test at this point would have expired. So I had to figure out to how to get a COVID test within less than four hours. Because I figured out there was one flight that I could take from New York, that would get me to Singapore within the window of time that I needed to get in during the 72 hour approval time. One flight. And so in order for me to get there, I needed to leave my sister's house at a certain time. So I had four hours from when I landed in a at JFK to get to the airport in Newark in order to get out to fly to get to Singapore in time. So I googled, there was a place in New York that would do this, because New York is the place where you can get everything for money. So six hours later, $5,000 later, I was on a plane to Singapore, and I made it within the window of time, but it was basically about 72 hours worth of traveling. So when I got to Singapore, they had a COVID a COVID quarantine so I had to stay in a hotel for two weeks. They basically met you at baggage claim, took your stuff and you put you on a bus and sent you to a hotel. So I was so drained at this point and stressed that the first three days, I didn't care that I was stuck in a hotel room, I just slept and recuperated and stuff. And then I always think you know, it's like, you can be in the midst of stuff that's really not going well for you. But that there's there's gems of hope. So I was so lucky because the hotel that I got put up in for my quarantine was the Swiss hotel, really nice hotel, and I was on like the 36th floor, my room had a balcony overlooking the bay. So I had fresh air I had a great view. So overall, my quarantine experience was not nearly as bad as it could have been. But I think the contrast of the horror of it probably made it really good.
 
28:30
And it was warm. And
 
</strong>Rebekah Wanic ** 28:31
it was warm. Yes.
 
<strong>Michael Hingson ** 28:33
I, I understand a lot of those sentiments, my inlaws and Karen and I and two other people, two other relatives, went to Spain in 1992. And Karen and I had been working at the company we worked for putting in long hours and like even the night before we left, we work till 10 o'clock just to get everything done. And literally when we got to Spain, we were in Tenerife for the first week, okay. And mostly, we'd go to sleep, and we slept till three in the afternoon, both of us Wow. And then we would get up and we would be with people. And we did that for most of the first week until we finally caught up on sleep. Yeah, and we didn't mind a bit. We enjoyed it. It was great. It was amazing. But then we got up and we had a late breakfast, which was usually a burger or something else because it was three in the afternoon. It was fun, but we really enjoyed going over but we didn't have the kind of airline challenges that you did. I had a little bit because they insisted that being blind I had to sit in a specific place in the airport until the next flight, even though I was with a family all of whom could see and they didn't even restrict Karen Being in a wheelchair her whole life. But they, they insisted that I had to be somewhere and they separated me from everyone, which did not make me very happy at all. Needless to say, it was crazy. It was ridiculous to do. But you know, so what's the lesson you learn from all the traveling and all the challenges that you had going to Singapore? And all that happened? What do you learn from that? What do you take away?
 
</strong>Rebekah Wanic ** 30:23
So the first thing that I learned was to, like, double up on everything, because I think if I had had like, an extra piece of paper with my COVID test, I would have just written my, my password number on it and been like, oh, wait a minute, do you think it was this piece of paper that you wanted me to have? But I think the other thing, I mean, honestly, this is what I always tell people about challenges. And like, I am one of those people who like if stuffs gonna go wrong, it's gonna go horribly wrong. But the older I get, the more I appreciate it. Because now, you know, I can I can laugh at it doesn't mean it doesn't bother you when it's happening. But I get over stuff so much more quickly. I'm just kind of like, alright, you know, come at me life right here. Here's a new challenge that you've thrown my way. And let's see how I'm gonna go and get over it. So it just teaches you that you're way more resilient than you oftentimes give yourself credit for. And you don't know your resilience unless you're presented with the challenge that you have to overcome. So I think that's that's the biggest takeaway for me and my sister a lot of times, what has she, you know, big international traveler, and I think I had told her before I was moving to Singapore, like, I'm a little bit nervous. And she's like, you just figure it out. Because you have to, you know, and I think that the more that you go through those kinds of experiences, the more that you realize that that is true, right, you have to rise to the challenge. So you figure out a way to do it, and you just move on.
 
<strong>Michael Hingson ** 31:44
Were you afraid at all, when the whole stuff was happening with Singapore.
 
</strong>Rebekah Wanic ** 31:50
I was like, for that short period of time, when when I got on that plane to leave Japan to go to New York, I was afraid that everything that I had planned for was completely crashing to the ground. But then I thought to myself, even if it is, you have two options. Option one is you let it happen, right, you let it crumble, but option two is you fight against it, you fight for what you want. And so that's what gave me you know, the strength to like rally and investigate. And of course, I mean, you know, when I talk about how amazing my sister is, because she's she's always there when you need her. She's like one of those great people to have and, and I knew that if I asked her for help, she was going to be able to help me. And you know, she didn't just help him with the logistical things. But like, you know, she's just like a good person to have in your corner. So the other thing is like, Don't ever be afraid to use your network and keep the people in your life who are going to be the ones that are there for you. You know, a lot of times we encounter people who are takers, not not givers, and you obviously, you want to be a giver yourself. But keep keeping good relationships with the people who are the ones that our stand up, and we'll be there to help you is really important than then be appreciative to them. You know, I tell my sister all the time, how awesome she is. And I think that she really knows that I'm so appreciative of everything she's done to help me in my life.
 
<strong>Michael Hingson ** 33:13
But that goes both ways, though.
 
</strong>Rebekah Wanic ** 33:16
I hope so. I mean, I feel you know, how you You never feel like you're good enough to give somebody who's awesome held, like, I hope that I helped my sister, but I, I feel like the nature of the relationship. And that one, I think, unfortunately, I'm a little bit more of a taker than a giver. But I hope that you know, I can give her what she needs when she needs it. Well, something
 
<strong>Michael Hingson ** 33:35
must be going right, because the two of you get along very well. Where is she these days? Where does she live now in New York. She
 
</strong>Rebekah Wanic ** 33:41
was living in Long Island City for a long time, and that she just just bought a house in New Jersey. So it's super, super exciting. So her and her husband, it's our first home. So that's really, really exciting. She's like, we've got space. We're not you know, living in our cramped New York, one bedroom apartment on top of each other anymore. So it's super, super exciting.
 
<strong>Michael Hingson ** 34:01
We're in New Jersey
 
</strong>Rebekah Wanic ** 34:03
in Bernardsville. I think that it is yeah. We
 
<strong>Michael Hingson ** 34:08
lived in Westfield for six years. And we built our home so that it was wheelchair accessible. And that was a lot of fun. And we had an elevator and I know for a week after September 11. I use the elevator a whole lot more than Karen did. We had to have a two storey home because that was the only kind of home that would allow you to build there was no room for ranch homes. So we had to have an elevator. And I was so stiff and sore for the week after September 11. And I use that elevator all the time. Wow. I couldn't walk up or down the stairs at all it was it was pretty bad. But you know it happens. But it's it's interesting to to hear what you're saying though, because we we all have the ability to help each other. And one of the things that strikes me is we all want to be independent. We all think that we want to do stuff ourselves. It's just me. I'm independent. I don't don't need any help. But yet, we want to stay connected, or we mostly want to stay connected except for people who don't understand the wisdom of it. How do you? How do you do both be independent and stay connected?
 
</strong>Rebekah Wanic ** 35:12
Yeah, that's a great question. I think I think about that a lot, right? Because, you know, I live, none of my family lives in San Diego, I decided, you know, I just I need to go out and be on my own. But what I, what I sometimes have to do, to be honest with you, is put little reminders in my phone, like if I, something's happening with someone in my family, like they have a job interview or an important doctor's appointment, as soon as I hear about it, I put it in my phone, so that I can make a note to like, call them or text them to follow up on it. And it's as a way of showing that, like, I'm keeping them in what's going on with them as a priority in their mind. But I think it helps, at least for me with balancing sort of, you know, the connection and independence is, a lot of times when we seek connection, it's just because we need something. And so I try really hard to make sure that when I'm reaching out to people, it's not because I need something, it's when I'm coming at it from a position of strength so that you don't feel like you're always you know, taking, taking taking that you can feel like you're being a giver, you want to share some things that are fun, share some good news with people. But I think the other thing that I always keep in mind is, every time you ask for help, you're taking some limited amount of resources from someone else. So it doesn't mean that you should ever feel bad asking for help, or that you shouldn't ask for help. But by recognizing that when you do, it puts you in a mindset to make sure that you're not going to take more than what you need. And that you're going to position yourself to be oriented towards figuring out how to give something back. And I'm not saying this as it's like a tit for tat, it's just being cognizant of that really helps you to sort of manage recognizing, okay, this is something that I can do on my own, I don't need to ask for assistance on this. So that you can free yourself up to take advantage of assistance when you need it the most, when it's going to be the most beneficial for you.
 
<strong>Michael Hingson ** 37:10
At the same time be prepared to offer when the opportunities arise. I. So I mentioned my wife passed away last November, we had been married 40 years, and her caregivers, Josie and Dolores and Janette, who was actually our in is our housekeeping lady who comes in keeps us honest, by keeping the house clean once a week and I work on it the rest of the time. I even bought a Roomba lately. It works pretty well, you know, the cat's not impressed with it. We haven't been able to get the cat to watch the TV commercials where another cat writes a Roomba. But one of the things that that almost immediately happened is that Josie said, you know, let me help you in doing things. And I was reluctant because I didn't want her to feel obligated. But I realized pretty quickly, she wanted to help me get back to continuing to be able to move on. So Josie now works for me. She's here for five days, four or five hours a day. And we do paperwork, and she helps looking for speaking opportunities and all the other things that that I do. Yeah. And Dolores is doing a bunch of other stuff. So we don't see each other quite as often. And Jeanette comes once a week. And one of the things that she said early on after Karen passed was, I'm going to come over on Tuesday nights and bring you dinner. Well, we've modified that slightly. So sometimes she brings in her and sometimes I take her out for dinner because I think that it's good to get out. And frankly, it's good for me to get out a little bit. She's cleaning houses all week. So she's out and then she doesn't have to cook all the time. But I do believe that it's symbiotic is probably the wrong word. But it is a mutually beneficial kind of a relationship with both of them. And actually all three, and it should be that way. It's we do need to connect, and we do need to help each other. So I do like to think that I help some too. Yeah, absolutely.
 
</strong>Rebekah Wanic ** 39:17
You're reminding me of, um, I write a blog about, you know, self improvement, self motivation. I call it self optimization. But I was thinking about, you know, I'm a professor and I know just from conversations with students that a lot of times students, look, look up to me, but when I start doubting myself, and I wrote this article about it, where it's like you have to give yourself credit for being the helper to other people, but also for being in a position to let other people help you because in doing that you're kind of empowering them to to get a lot of the gratification that comes from being connected. And it sounds like these people are we be wonderful individuals. So it sounds it's great that you're able to kind of keep them in your life. And it sounds exactly like you're saying that you're both benefiting from the nature of the relationship, which is huge. Yeah,
 
<strong>Michael Hingson ** 40:10
it is it helps a lot. One of the things that I did, we we had a wheelchair accessible van, which we sold back to the company that sold it to us so that they could get it to someone else who could use it once Karen passed, because I didn't need it. But I also didn't want to impose on Josie and Jeanette and Dolores to use their car when I needed to go somewhere. So we did, I bought me another car. And it's smaller than the van. So it does fit in the garage a lot better. And now I can walk all the way around it and things like that, because the minivan took up most of the garage. But again, I felt that that was something that was important to do so that I'm not using up their car. And that works out pretty well. Yeah.
 
</strong>Rebekah Wanic ** 40:55
Do you like your new car? Yeah,
 
<strong>Michael Hingson ** 40:59
it was a little hard to find one. Because, well, the reason it was hard was because being a passenger, I want to be able to do what other passengers could do, we had looked at a new 2023 Hyundai Tucson, the problem is the radio was all touchscreen. And for that reason alone went on not doing that. And so we ended up with a 2021 Pre Owned Tucson, but the radio has buttons and I can do with most of it. And all the other parts about the car are much more physical buttons so I can do the things that I need to do, rather than relying on a touchscreen that I'm never going to be able to to navigate and negotiate. All
 
</strong>Rebekah Wanic ** 41:43
right. And most of those touchscreens too, even if they have like an audio interface, you have to touch it to activate the audio interface. Right. So they're not particularly friendly to people that are visually impaired, correct? Well,
 
<strong>Michael Hingson ** 41:57
they're not, they're not at all friendly to people who are blind and, or low vision. And you know, and it seems to me, drivers would probably disagree, but I don't think they're friendly for drivers, you still have to take your eyes off the road to see where to touch on the screen. And there ought to be more of a code word that you can just say like with an echo device or whatever, to activate it rather than using the touchscreen. But even then, it isn't just that it is also that the audio interface doesn't give you the same level of control that you get with a touchscreen. Now, there in reality are ways to have a touchscreen that I could use. iPhones and Android phones on smartphones, which are all touchscreens, do have technology that has been created to allow me to use it. So instead of like clicking a button, just tapping a button and it executes it, when it's in the mode that I have to use. And I suppose to what you have to use, I double tap and that activates it. So they could put all that smarts in that technology and the touchscreens on cars, which would then make it usable for me, but they don't. So it's very unfortunate that they they still continue to exclude a lot, which is very unfortunate, then really continues to say we just don't think that you're as valuable as we are.
 
</strong>Rebekah Wanic ** 43:31
Yeah, I think I had heard you talking about the the touchscreen thing on cars. And I it's it's one of those things I think a lot of people wouldn't wouldn't even come to their mind. Because when when we have the privilege of being sighted for example, then we don't we don't recognize, you know, all of the things that may potentially be an issue. But when it's brought up and like you're saying there's some relatively simple fixes that can be made, but people aren't doing it, it does definitely send a certain kind of message. Well,
 
<strong>Michael Hingson ** 43:58
what it gets back down to is that diversity doesn't tend to be very inclusive, we don't deal with disabilities. And as I've said, and I don't know whether you've heard any of the podcasts where I've said it is I believe everyone has a disability and the disability for most of you is your light dependent. You have to have light in order to function. And as soon as there's a power failure, or something like that you're in a world of hurt unless you can grab a flashlight or a smartphone and activate it and turn the flashlight on. And the fact of the matter is, disability doesn't mean a lack of ability. Disability should really be recognized as a characteristic that manifests itself differently, but still manifests itself in every single person in the world.
 
</strong>Rebekah Wanic ** 44:37
And yes, you're talking Michael, you're reminding me I think the movie is called wait until dark with Audrey Hepburn Audrey Hepburn, right. You know what I'm talking about me? You were just reminding me of that where she's like it shows to me that was really impactful because it showed you know, in a very creative way like yeah, there. We all have different skill sets basically as a function of what we've been born with and given?
 
<strong>Michael Hingson ** 45:00
Well, even though today in our world, we still keep hearing people talk about people who are visually impaired, which is a disgusting, horrible way to describe us.
 
</strong>Rebekah Wanic ** 45:13
I said that I'm sorry, no, no, but no, no, but it
 
<strong>Michael Hingson ** 45:16
comes up all the time, I was just reading another book where it came up. And the reason it is, is because visually, we're not different simply because we're blind, and impaired equates us to eyesight. So blind and low vision within something that deaf people realized a long time ago, that you don't say deaf or hearing impaired is deaf or hard of hearing. And that's, that hasn't progressed that way in the in the blindness world. And I think, in large part because blind people haven't collectively created the same level of community that deaf people have. And so that level of understanding hasn't gotten to blind people to the point where they're willing to take that stand and push back a lot more about the concept of visually impaired. Interesting. Yeah, I
 
</strong>Rebekah Wanic ** 46:07
think there's a difference in the cultivation of community. Do you ever hypothesis on it?
 
<strong>Michael Hingson ** 46:12
Deaf people have worked very hard to, to rally around each other. They know they need to do that they have been very standardized on mostly on signing and some on lip lip reading and so on. But they've just developed a stronger sense of community, overall their death, they're a culture. And you don't see that same level in the blindness world. Yeah,
 
</strong>Rebekah Wanic ** 46:39
that's, it's interesting. So one of the things I would love to hear your opinion on this, one of the things that we sometimes talk about in psychology classes is that people oftentimes report that one of the things that you lose from with the experience of deafness is social connection. Yeah. And that tends to be sort of lost less for people that are blind, because we can still Converse, which is one of the primary sources of social connections. I'm just wondering if maybe the deaf community cultivates community more, because that's something that's so noticeably lost without the extra effort,
 
<strong>Michael Hingson ** 47:18
I think it's an interesting concept, and it could very well be the case. But for whatever reason they've done it. And I, I've been around a number of deaf people, and I've actually talked to them about this discussion of hearing impaired or hard of hearing. And they're very adamant that hard of hearing is much more appropriate than because they don't want to be compared to a person who can hear in terms of how much you can hear or you're impaired in terms of hearing. And it's, it makes a lot of sense. words do matter. And we need to recognize that a lot more than we do.
 
</strong>Rebekah Wanic ** 47:51
Thank you for bringing it to my attention. I apologize. Well, no, don't
 
<strong>Michael Hingson ** 47:54
it's fine. You know, I understand. But But yeah, that's something to grow on. So when we need to get more people to understand it. Tell me about making choices. So since we're talking about about this, and we're making a choice to, to do that, and I appreciate it. But you know, in our world today, so many people blame people for so much stuff, it seems to me and they'll make a choice, and then they blame somebody else when it doesn't go the way they saw it. How do we deal with that? Yeah,
 
</strong>Rebekah Wanic ** 48:25
I think that's a great thing to kind of talk about. So I am a firm believer, and I talk about this with my clients a lot that if you make a choice, even if the outcome is not what you wanted, you own that choice, because that's the most empowering way for you to move forward. blaming other people puts you in a position where you're outsourcing control. If I say I didn't get what I wanted, because the world is against me, this person doesn't like me, whatever external reason, then there's really not much that you can do about it. But if you recognize that, first of all, you're not always going to get what you want. Sometimes the choices that we make don't lead to the outcomes that we desire, recognizing that is the first important step. But then above and beyond that, if you if you own the consequences of your actions, you're much more motivated to change so that you don't get the same consequences the next time around. If we don't take ownership of the consequences of our choices, then we're not putting ourselves in a position to learn right, basic psychology tells us that the consequence will alter the action. If the consequence is not something that you desire to have happen again, then you're less likely to engage in that same behavior. But when we remove the consequences when we tell people that they're not responsible for the outcomes of the choices that they make, we're actually hampering them in their ability to make adjustments that will help them move forward in a more positive direction to get more of the things that they want.
 
<strong>Michael Hingson ** 49:51
We also focus so much on trying to control everything in our world and everything around us when in reality, we don't have control over everything. We don't learn to focus on things that we do have control over. We worry about everything else. It drives people crazy, I'm sure.
 
</strong>Rebekah Wanic ** 50:06
Yeah, that is absolutely true. So a lot of what we can work on just in terms of helping ourselves to be more functional, less worrying, you know, less angry all the time when things don't work out is to recognize the sphere of control that you have. And I've written about this, too, that this idea of circle of control is not unique to me, other people have originated like Dale Carnegie talks about your social control. But realistically, what you want to do is thinking about within every domain, what are the things that I can control? And what are the things that I can't, and you have to work to control the things you can to get more of what you value. And at minimum, what you can control is, where you are, and how you emotionally respond. So it's not the case that people make you feel happy or sad, or whatever events can have a tendency to push you in one direction or another. But you ultimately have control over how you're choosing to respond. This is why I think mindset is so important. And I work with clients to work on mindset adjustments, because your mindset is key to controlling your emotional reaction. When I have something negative happened to me, I'm perfectly within my right to feel bad about it. But if I can adjust my mindset, so I can see what I have control over. And I'm a big fan of humor, I always try to see what's funny in a situation. Because the minute you can laugh at it, you take a step back, you're less, you're less directly connected, and it puts you in a new position to see all of the actions that you can take to help yourself move forward in a more positive direction.
 
<strong>Michael Hingson ** 51:42
I absolutely agree. And I think it's it's very important that we understand that, you know, it's all about making choices, we can choose to deal with things or not, we had no control over I don't think the World Trade Center incident happening. I'm not convinced we would have figured it out, even if all the government agencies really did talk to each other, which they certainly seem to not know how to do. But the bottom line is that it happened. And that is something that we certainly didn't have control over. I didn't have control over it happening. But I do have control over how I deal with it. And I think that's the important part about it.
 
</strong>Rebekah Wanic ** 52:20
Yeah, absolutely. I totally agree with you. I mean, even you know, when I mentioned earlier, I said I'm one of those people that if things are gonna go wrong, they're gonna go really wrong. But now it's like, when I say it, I'm not saying it because I am in a woe is me mindset, or I feel like, you know, the world is treating me poorly. It also is something I always tell people, I'm like, you know, I have some really great stories because of the stuff that I've gone through. And because I like to find the humor in them, like when I retell the story, I will, like accentuate the parts of it that are humorous. And that helps me get get over it as well. So the the thing that you have maximum control over is how you respond to every situation. And the thing that makes you powerful is when you own the outcome of the choices you made. And you own your reactions in situations where you don't have a lot of control.
 
<strong>Michael Hingson ** 53:08
When things happen where I know, in my case, something occurred and it wasn't funny at the time. But I always work to go back and think about it and like you I love to find humor in it and and recognize what a dingdong, I got lost or this happened that happened? And what do I learn from it? And that's the real adventure. What do I learn from and how do I move forward?
 
</strong>Rebekah Wanic ** 53:31
Yeah, definitely, definitely. And I agree with you, I think in the moment to tell to tell everybody, when bad things are happening, like find, find the humor in it, that's not appropriate. It takes a little bit of time and distance. But the best way to help to make sure that things don't linger and continue to be problems for you, like you're saying is to reflect on it. Think about the lesson and think about what's funny about it moving forward for sure.
 
<strong>Michael Hingson ** 53:55
Yeah, I think, you know, it all gets back to preparation. And I know, today that I function well in the time of the World Trade Center, because I prepared I learned what to do. And although I didn't really think about it, or if I understood it, I didn't know how to verbalize it at the time. But I've since learned, I developed a mindset that said, Something's happening. You can deal with it because you know what to do. And yeah, the building could have collapsed all around us. And in that case, wouldn't have to worry about it actually. But never nevertheless. I knew what to do. And that mindset that preparation created that mindset and that mindset and learning to control fear helped a lot.
 
</strong>Rebekah Wanic ** 54:40
Yeah, absolutely. I was, you know, reading more about you sharing about the story. And I think that that's so true. And like you were just saying it's like you control what you can you didn't have control over what ultimately was going to happen to the building or when but given that you can control something you have a choice again, you have a choice to choose to do something or to choose To do nothing, and most of the time, the choice to choose to do something is going to help you get closer to what you want. But we don't ultimately have control over how things are going to turn out. But I always think, at the end of the day, do I want to look back and say that I gave up on my opportunities? Or do I want to look back and say, I tried as hard as I could. And some things just didn't work out. For me. That's the option I would rather sit with at the end of the day. And
 
<strong>Michael Hingson ** 55:23
I don't know intellectually, whether my parents understood it, but they worked really hard to allow me to explore and do things. And as a result, as I say, they took risks. And they allowed me to, by societal standards, take risks, that would not be risk for anybody who could see, but they, they let me learn things. And they, they allowed me to explore. And I find it really interesting. I know any number of blind people, but any number of parents today that just shelter their kids, and they don't let them really explore, they don't learn how to make choices. And they'll never if they don't get that opportunity, learn how to create a mindset that allows them to be more unstoppable and less fearful.
 
</strong>Rebekah Wanic ** 56:07
Yeah, Michael, that's absolutely correct. I mean, we're seeing the consequences of this culture of safety is a manifesting itself in all of this teen anxiety. Because if if parents, of course, parents want to protect their kids, but there has to be a balance of letting them go out and do things, make choices, not have parents around all the time to tell them what they should and should not be doing. That's how you you learn. That's how you develop, that's how you grow your resilience. Also, if you're not making choices, you don't have consequences of those choices, because you didn't make them you can't learn and you can't grow from that. So of course, there needs to be a balance, but we're seeing lots of negative consequences from the inability to allow children to take risks. And part of that is just not letting kids play by themselves. I hear so many stories from my friends who are parents that like, when I was a kid, if there was a birthday party, your parent was like so weak, they would drop you off at the party and run away and do stuff on their own. Now, parents hang out collectively at the birthday party where the kids are, that is insane. To me, it's like give them some space to just be on their own and do what they need to do. I
 
<strong>Michael Hingson ** 57:17
understand that we live in a society where there are a number of crazy people who take advantage of kids and so on. So I'm all in favor of having some way to observe. And I don't know necessarily what that is, but I can appreciate the concern. But you've got to let kids play you got to let kids explore you got to let kids be kids. That doesn't mean and I'm sure with me, for example, my parents probably monitored a lot of what I did, from a distance. Yeah, exactly.
 
</strong>Rebekah Wanic ** 57:49
But I mean, in my birthday party scenario, there are adults there, there are people to monitor, you, as the parent don't need to be the one monitoring all the time, you know, like, you wouldn't just send, you know, a group of eight year olds to a house by themselves. But if there's a responsible adult there, you could safely assume that they're probably going to be okay. You know, I mean, there's all that really startling data about like, kids are not having sex, kids are not driving, kids are not dating. They're not doing any of the normal things that kids are supposed to be doing as they move into adulthood, in large part because of all of this pressure of safety as them that they've grown up in so that they're not being put in a position to sort of move effectively, Trent and take that transition from childhood to adulthood in any kind of effective way.
 
<strong>Michael Hingson ** 58:33
Recently, I read a New York Times article where they were talking about the one simple thing that would make kids less fearful. And the one simple thing was give them more space. Yeah. Which makes perfect sense. Yeah, yeah. But you know, we talked about about blindness and all that. And one of the things I thought I would bring up, because you've been in education, and I don't know whether you've ever had a blind student in your class, but one of the things that I've been an advocate for and so many blind people who have been around this a lot have become advocates for is learning braille. And, you know, for for most people, you learn print, which is great. But for those of us that don't learn to read or can't read regular print. Braille is an important alternative. And it's not a substitute. It's an alternative. Good Braille readers can read pretty much as fast as most any sighted reader can read. And the value of Braille is like print you're truly reading. And I do listen to a lot of audiobooks and that's fine. But it's not the same as reading because when you're reading, as one person described it in a book I was reading recently, actually, Andrew Leland and the book, the country of the blind talks about the voice that he or sighted people is the story about him losing his eyesight due to retinitis pigmentosa. It's a fascinating book And he talks about the voice that you hear in your brain when you're reading print. And he's realizing that that's the same voice you hear when you're reading braille, because you're truly reading it as opposed to listening to an audiobook. So they're two different techniques. But there's so much value in so much that you get from reading with Braille that you never get from reading with an audiobook.
 
</strong>Rebekah Wanic ** 1:00:23
Yeah, absolutely. And I think I mean, I have, I've had students that have needed to have the audio version of a book because of various issues with reading the print. But I think that one of the things that I know, I know this, because I hear people saying this all the time, I'm I'm a firm believer that you need to read, print or read via Braille, because it slows you down. It puts you in a state where you're immersed in what you're doing is physical in the sense that you're you're touching something, your brain is focused in a way that it cannot focus when you're hearing something, because vision is or you know, the translation of the words through your fingers into the thoughts as you're reading with Braille. That is a very intense process, it requires more attentional capacity than just listening to something does. The problem with listening is it's very easy to get distracted, and not process things as deeply. And there's lots of research that starting to show that reading in and taking the time to, you know, not even read on a computer, for example, but to read a physical copy of something really slows you down in a way that allows you to more fully engage with the ideas. And I think it's, it's really important to encourage that now more than ever, because so much of the way that we consume information is these fast, quick sound bites. And when I'm listening to an audiobook, for example, almost nobody sits down and listens to an audio book and just sits and listens to it. They're always doing it because they want to multitask. Now, now you're using up additional attentional capacity that you cannot focus on processing the information that you're listening to in the book, it's a totally different experience. That's not giving your full attention to what you're trying to learn. You can't think about it as fully that we're incapable of multitasking, right? We we can task switch, but we don't multitask. So you're creating a situation where I actually impairing your ability to acquire the information from the text when you're listening, rather than reading it in some capacity. So I think it's an important skill that we're actually losing because I my students all the time, like I don't have the attention to sit down and read. Well, you don't because you haven't trained yourself
 
<strong>Michael Hingson ** 1:02:43
and trained yourself to do it. Yeah, correct. Yeah, I like reading audiobooks. Now, having said that, I like especially on airplanes, read audiobooks, because I plug in my noise cancelling headphones, put them on, and I read the book. Yeah, I'm not worried about it when everything else that's going on around me. I don't want to be antisocial. So if somebody wants to talk, I'll stop and talk. But I do like to focus on reading the book, there are some books that are I don't want to say Fluss. But I can do something else, like exercise while I'm reading the audiobook. But I do like to sit and just read the audiobook, but I know that it's not the same as reading braille, or in your case reading print. But it is possible to focus and it does help me learn to listen better. My wife never believed that I listened. But you know, but but the reality is, it's all about what you train yourself to do. And I think you're absolutely right with that.
 
</strong>Rebekah Wanic ** 1:03:48
Yeah, that's a good point, Michael, it's so it's not to say that people can't benefit from the audio version of a text, it's just most most of what I see, particularly because I'm coming at this from an educational perspective. And a lot of the audiobooks in that context would be textbooks, for example, where you know, the initial kind of intrinsic motivational interest is not even not there to begin with. So then you have to sort of force yourself to pay attention and then consuming it in the audio version that lends itself less to sort of the deep attention is not going to really put you in the best position to learn as much as you can. Sometimes
 
<strong>Michael Hingson ** 1:04:22
when I couldn't get a book in college fast enough in Braille, I had to use a recorded version of it. Never liked it. I would I don't like textbooks in audio format. No matter what the subject is, I think it's important to have that in Braille and obviously doing leisure reading as well. But I can do more leisure reading with audio than than I ever want to do with text for for the main purposes that the purpose is the reasons for reading. Both cases are different as well. And it makes a lot of sense How do we get people to you know, we talked about vision impairments and visually impaired and so many different things. And I think you and I align on a number of things that I'm not sure everybody would agree with, how do we get people to be more open to change and, and recognizing that it's okay to think differently about stuff I mentioned or and I asked that and also just flippantly coming to mind, politicians who are certainly not open to change, but how do we, how do we get people to be more open to change? And recognizing that maybe it isn't all just the way we think? Yeah,
 
</strong>Rebekah Wanic ** 1:05:36
that's a really great question. I mean, if we, if we had the the answer here, I think that we would be geniuses i. But there are, there are some things that that individuals can do if they are interested in being more open to change. The first thing that I always challenge my clients to is to think about for themselves, what is the time where you had this insight, where you recognize that the way you were thinking about things was not helpful or not consonant with reality. And for me, I had a lot of experiences growing up, where I just realized, like, wow, what everyone's been telling me is not what I'm actually seeing, or what I'm experiencing. And so I'm gonna have to trust myself in some of these situations. And part of what was driving that was relationships. So I think one of the things that makes you really open to change is when you get to know people who are different from you. And so many of us now only want to talk to people who agree with us who have the same opinions about things. I'm totally the opposite. I'm always like, let me find the one person who's kind of like the curmudgeonly one that nobody else wants to talk to you. And let me try to get to know them. Because most of the time, even if you're, you don't really like what someone's saying, listening to their perspective, opens you up to understanding that there are different ways of seeing things. And it helps you recognize a lot of how your specific unique experiences have colored the way that you view things. And once you start to recognize that my unique experiences are coloring my perspective, you can understand more how other people's unique experiences would color their perspective. And you can start to open yourself up to being interested in those other experiences. And being open to hearing what people have to say, doesn't mean they're they're right. And you're wrong. It's just you're allowing yourself to be in a state a mindset, right? Like we're talking about to collect more of the information that will help you grow. And I think the more you grow, the more open to change you are because you see how beneficial it can be.
 
<strong>Michael Hingson ** 1:07:46
It's all about being introspective, and learning to be a lot more self analytical than we tend to be. And there's nothing wrong with doing that people are afraid to do because they're probably afraid of what they're going to discover or think about themselves. But all the more reason to do it.
 
</strong>Rebekah Wanic ** 1:08:03
Yes, yes. And I think even if you hit on, you know, an insight that might potentially be a little bit ego threatening. Once you know it, you can move forward from it. So I'll just give you like a little personal example from my own life. I was sitting there thinking a few years ago, I'm like, You know what, I make some really bad decisions. There. Like there's some stuff that I've done, where I'm just like, looking back, I was like, I shouldn't have done it. And I kind of knew at the time, I shouldn't have done it. But then I realized, like, I did it, because I'm an experienced person. And sometimes I'll do something that I know might be a little risky, because I'm all about the experience. And sometimes it pays off. And sometimes it doesn't. And what as soon as I had that realization, one, I felt significantly less guilt, about making the bad decisions. But two, I can recognize when I'm letting my desire to have an experience, get in the way of the logical side of things much better, because I took time to generate that insight for myself. So I think introspection, like you're saying is really, really valuable piece of helping yourself to grow. And
 
<strong>Michael Hingson ** 1:09:10
once again, if you don't experiment, if you don't explore, you won't learn and you won't grow. Exactly. Which is so cool. Well, Rebecca, this has been absolutely fun. And guess what? We went well over an hour and I'm not complaining,
 
</strong>Rebekah Wanic ** 1:09:25
oh, I didn't even realize I just checked. There
 
<strong>Michael Hingson ** 1:09:29
you are. Well, this has been real fun. If people want to reach out to you and and learn more about you and and learn more of what you do. How do they do that? So
 
</strong>Rebekah Wanic ** 1:09:40
the easiest way is probably to connect with me on LinkedIn just because it's Rebekah Wanic on LinkedIn, but I also have a website, www dot vent to <a href="http://reinvent.com" rel="nofollow">reinvent.com</a> that has more information about my mindset psychology services, and I'm always open to connect with people collaborate with things I like you had mentioned, I'm an author, I'm also an avid writer. And so I love hearing people's stories. I love connecting. So yeah, if anyone wants to get in touch with me, those are the best ways to do it. And I check the context for both of those really, really regularly on a daily basis. But thank you so much, Mike, I really appreciate the opportunity to have this conversation with you it was really, really enjoyable. Well,
 
<strong>Michael Hingson ** 1:10:23
this has been a lot of fun. And you're as an author, do you have any books or pictures of book covers that you can send so we can put those up in the notes?
 
</strong>Rebekah Wanic ** 1:10:33
I so my, my first novella is set to come out either the end of this year or the beginning of next year. So I think you had mentioned there's a bit of a delay for the episode to air. So I think by the time the episode airs, I should have that available to share.
 
<strong>Michael Hingson ** 1:10:49
Okay, well, if you get something that we can put up, we'd love to stick it in the notes. For what will you do to thank
 
</strong>Rebekah Wanic ** 1:10:58
you so much. I'll check with the publisher to about like, if I could share the the because we were working on finalizing the cover art. So I think maybe I could share that with you even before the book is gonna come out? When will it probably come out? So either the end of I've got second set of proofs now. So I think if there's only minor changes, then then things will move fairly quickly from there. So either like the end of this year or the beginning, like maybe January of next year.
 
<strong>Michael Hingson ** 1:11:27
I would be great to be able to, to get a book cover and
 
</strong>Rebekah Wanic ** 1:11:31
so sorry. Yeah, I was hoping it would be Christmas. So I could give copies of the book to my parents. They don't know, they don't know that I that I got the book picked up for publication. I wanted to surprise them. Oh,
 
<strong>Michael Hingson ** 1:11:42
good. Well, I won't tell. Are you gonna make an audio version of it as well?
 
</strong>Rebekah Wanic ** 1:11:46
I don't know what the plans are. But my guess is yes. Right. So it will be, you know, hardcopy digital. And then I think I think that's like, kind of the second wave of putting it out would be the auto version. Oh,
 
<strong>Michael Hingson ** 1:12:00
tell tell the publisher they should. And hopefully
 
</strong>Rebekah Wanic ** 1:12:02
I can read it. Well, there you go.
 
<strong>Michael Hingson ** 1:12:06
Well, thank you again. And I want to thank all of you for listening to us. By the way spell Rebekah one egg so that people can find you on LinkedIn.
 
</strong>Rebekah Wanic ** 1:12:14
Yeah, it's R e b e k a h W a n i c.
 
<strong>Michael Hingson ** 1:12:20
Cool. Well, I hope people will reach out. I really appreciate the fact that we got connected. And you know, in the future, if you want to do another one of these, we'll come up with more things to talk about or just continue. And that would be fun, too.
 
</strong>Rebekah Wanic ** 1:12:34
Yeah, that sounds fantastic. Mike, I really enjoyed this. Thank you so much.
 
<strong>Michael Hingson ** 1:12:38
Well, thank you all for listening. We really appreciate it. I'd love to hear your thoughts about our episode. So feel free to email me Michaelhi m i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or feel free to go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear from you love to hear your thoughts. And please, whatever you do, give us we request a five star rating wherever you're listening to this podcast so that we can continue this and we do value the things that you say and your comments and your opinions. But love those five star ratings. So please do that. And Rebekah, one more time, thank you very much for being here with us.
 
</strong>Rebekah Wanic ** 1:13:28
Thank you so much. It's just been a real pleasure. I really appreciate it.
 
**Michael Hingson ** 1:13:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Lecturer and Dynamic Motivator with Dr. Rebekah Wanic</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6cdca364-8824-4b3c-a8a0-fff3c5d08d56.mp3?source=rss&amp;ext=asset.mp3" length="108999389" type="audio/mpeg" />
<itunes:episode>237</itunes:episode>
</item>
<item><title>Episode 236 – Unstoppable Company Culture and Leadership Revolutionary with Todd Kuckkahn</title>
<guid isPermaLink="false">https://pinecast.com/guid/23014a40-b11b-4b9e-a3e5-9fb6d782623b</guid>
<pubDate>Fri, 31 May 2024 10:00:07 -0000</pubDate>

<itunes:duration>01:00:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/68fdc805-e2e6-4340-bff4-ae881bf035eb/UM236-Todd_Kuckkahn-Coverart.jpeg.jpg" />
<description><![CDATA[<p>If you ask Todd Kuckkahn about his mission in life he will immediately tell you that he “is on a mission to revolutionize company culture and leadership”. Todd has spent most of his life working to better communications, trust and teamwork. He is a life-long Wisconsin resident. He always wanted to be a teacher and actually taught professionally for several years.
 
Later, he moved to the nonprofit sector, but he would tell you that actually he continued to teach. He always has felt that we all need to do a better job of communicating which also means that we need to be more open to trusting each other.
 
At the age of 63 years, some two and a half years ago Todd left what he calls his best job to become a solopreneur. In other words, he went out on his own to further his work. As you will hear, Todd clearly is an excellent communicator. His insights and thoughts are refreshing and do represent ideas we all should consider and find ways to use.
 
 
<strong>About the Guest:</strong>
 
Todd Kuckkahn is on a mission to revolutionize company culture and leadership. Throughout his career, Todd has done countless presentations, workshops, and seminars at local, state, national and international conferences. Todd annually hosts Live2Lead featuring John Maxwell and other internationally known leadership speakers.
 
Todd is passionate about sharing his experience and knowledge in communication, leadership, generations, personal growth, and company culture. He writes for numerous publications, including an international publication.
 
His passion for leadership and culture earned him an independent speaker, coach, teacher, and trainer certification with (John C.) Maxwell Leadership. He is both DISC and DEI (diversity, equity, and inclusion) certified.
 
His numerous live and virtual speaking engagements include conferences for: International Economic Development Council Leadership Summit, United Way Great Rivers, State of Wisconsin Chamber of Commerce Executives. State Society of Human Resource Managers, Big Ten Conference Fundraisers, International Maxwell Certification, Special Olympics International Torch Run, New Beginnings Motivation, and UnleashU Now. He has also appeared on numerous podcasts and co-hosts his own, Crushin’ Company Culture.
 
Todd Kuckkahn’s professional work experiences include non-profits, education, government and small to large businesses. He has taught in four different college settings and three different high schools. His teaching experience includes entrepreneurship, collaborative leadership, international business, supervision, and leadership development.
 
He has served with numerous non-profits, including the UW Foundation, UW-Platteville Alumni Office, UW-Stevens Point Foundation and Alumni Office, United Way of Dane County, Wisconsin Special Olympics, Madison Children’s Museum, Marshfield Clinic, Girl Scouts of the Northwest Great Lakes, Portage County Business Council, and Pacelli Catholic Schools.
 
Todd is a proud University of Wisconsin graduate in education and holds a Master of Science degree in education from UW-Platteville. He is willing to travel anywhere in the world to add more value to others than he receives through his faith.
 
<strong>Ways to connect with Roberto:</strong>
 
<a href="https://toddkuckkahn.com/" rel="nofollow">https://toddkuckkahn.com/</a> (business website)
<a href="https://www.linkedin.com/in/toddkuckkahn/" rel="nofollow">https://www.linkedin.com/in/toddkuckkahn/</a>
<a href="https://www.facebook.com/toddkuckkahn/" rel="nofollow">https://www.facebook.com/toddkuckkahn/</a> (personal page)
<a href="https://www.facebook.com/toddkspeaking/" rel="nofollow">https://www.facebook.com/toddkspeaking/</a> (business page)
<a href="https://www.instagram.com/toddkuckkahn/" rel="nofollow">https://www.instagram.com/toddkuckkahn/</a>
<a href="https://twitter.com/buckybuckets" rel="nofollow">https://twitter.com/buckybuckets</a>
<a href="https://podcasters.spotify.com/pod/show/crushincompanyculture" rel="nofollow">https://podcasters.spotify.com/pod/show/crushincompanyculture</a> (podcast)
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to unstoppable mindset. Yes, this is another episode, we're really glad you're with us. And today we get to chat with Todd Kuckkhan. Todd is on a mission as he talks about it to read full revolutionary, I'm really great at talking today, revolutionize company culture, and leadership. And I'm really interested to hear about that he's been involved in leadership a lot in his life, as we will hear. And one thing, it'd be great to create a joke about it, but I won't too much. He has had 17 jobs in his lifetime. And, you know, it's kind of funny once during the 2016 election. Somebody was talking about all of Hillary Clinton's qualifications, and they said she was a secretary of state and she was a lawyer, and she was a senator and so on. Oh, I think it was Letterman and he said the woman couldn't even hold down a job. So I don't know you're even worse. But Todd, welcome to unstoppable mindset.
 
<strong>Todd Kuckkahn ** 02:24
Is that a good or bad thing being worse than Hillary Clinton? But it's great. It's great. Michael, and, yeah, I have had 17 jobs, some several most of them. I moved on my own volition, but a couple of them, you know, they kind of pushed me out the door. And we can talk about that. But it's great to be with you. And thanks so much for pronouncing my name. Right. That is, that doesn't happen very often.
 
</strong>Michael Hingson ** 02:44
Well, it's an honor to have you on here. And I'm glad I got it. Right. And it cheated that I asked you earlier, but that's okay. We won't we won't tell anybody that right now. We won't tell him but so forget that, folks. But, but Todd has, has done a lot of things. I'd like to start with kind of the early times. Tell us a little bit about you growing up and all that and then we'll get into everything else.
 
<strong>Todd Kuckkahn ** 03:05
Sure. Yeah, I've lived in Wisconsin my whole life. I left for a week for vacation. That's it. So but a lot of love that love the state started out in teaching and education, but a lot of work in the nonprofit world. Throughout my career. That's where a lot of my different jobs were spent a lot of my life coaching basketball at a variety of different ages. And then about two and a half years ago, I got the itch to go out on my own and become a solopreneur. And I really thought that felt a leadership was my calling. So I decided to make that flip and I'm a full time solopreneur as you said revolutionising company, culture and leadership. Wow.
 
</strong>Michael Hingson ** 03:44
Well, kind of really interesting and intriguing as to how you got there and why you did that. I know. You're a badger. Absolutely. So that's a that's a good thing. My wife was a Trojan she only she did her Master's at USC. I did my bachelor's and master's at UC Irvine. So, anteater Zott. And, and we've even been to a couple of the March Madness is, although only two and but the last time we got up to 16
 
<strong>Todd Kuckkahn ** 04:17
I think. So I guess I snuck in a couple times. Yeah, we've snuck in
 
</strong>Michael Hingson ** 04:21
a couple times. So it's pretty good. So it's kind of fun to to have your school represented, at least in some various ways. Well, we're glad that you are here. So when you were in college, what did you get a degree in, got
 
<strong>Todd Kuckkahn ** 04:35
my degree in Broadfield Social Studies, and I wanted to be a coach. So in order to be a coach, you usually have to be a teacher. So I got I got my teaching degree in Broadfield. Social Studies, the professor that got me into Broadfield social studies actually in sociology. He studied he went into a bar and studied the patrons of the bar and it was the book he wrote was marriage in the family. So how that'll happen about cheese, if you can get paid to go into a bar, and talk to other people and make money, I'm thinking, I love this. I love his career, but actually, I ended up going into teaching. Well, you know,
 
</strong>Michael Hingson ** 05:12
always another option for you down the line. I remember when I first was approached after September 11, to talk about my experiences, and so on. And people started saying, we want to hire you to come. I thought, this is really interesting. People want to pay me just to come and talk. Why do I want to sell computer hardware? This is a whole lot more fun idea. And go karts. That's what I did. I ended up deciding that selling life and selling philosophy and educating people about the World Trade Center, and what we should learn from and so on was a whole lot more fun than selling computer hardware. And I found it very rewarding for the last 22 years. Well, it's
 
<strong>Todd Kuckkahn ** 05:53
a great Yeah, I mean, sharing experiences like that making an impact on people helping them to kind of think through their lives through through your experiences in your life. And you can impact so many more people in that regard to in your world speak. And that's what I that's what I enjoy about it too.
 
</strong>Michael Hingson ** 06:07
Well, on the other hand, there is something to be said for going off and spending time in bars course. I don't know what it would cost you to do that.
 
<strong>Todd Kuckkahn ** 06:18
I got paid. Yeah,
 
</strong>Michael Hingson ** 06:19
pay more than you have to spend. Right, right. There economic issues that go along with it. But that's okay. So what did you teach?
 
<strong>Todd Kuckkahn ** 06:31
I taught my first teaching job, I taught psychology, sociology and history, I was always at least a half a day, a friend and in front of the students. And first, you know, the textbook and, and all the work it was quite a scramble at that first year, but really enjoy that. And then then the coaching bug bit went off to do some college coaching. But I loved I love the teaching. And I've been teaching in a variety of ways, really my whole life, whether it's college or high school, or on the basketball court, or in a workshop, I
 
</strong>Michael Hingson ** 07:02
got my secondary teaching credential while I was getting my master's in physics, and I plan on going into teaching professionally as it were. But then job things came along that that changed all that. But what I've realized a number of times throughout my career is I've always been teaching. And you're absolutely right. It's it's something that in fact, we all do, whether we realize it or not. And those of us who realize it and appreciate it, obviously are the better for it. Yeah,
 
<strong>Todd Kuckkahn ** 07:29
absolutely. I, I, you know, whether I'm, I always feel I'm teaching if on the basketball court, or if I'm in the classroom, or even even a one on one conversation, you know, you and you and I are learning from each other while while we while we talk as well. So I think it's, you know, I think it's part of that servant leadership mentality, too, that people have and, you know, giving back giving back more than they receive and trying to help others and impact and like you said before, I think
 
</strong>Michael Hingson ** 07:54
that's really important to do. And that's a good thing that you did it. So how long did you stay in teaching?
 
<strong>Todd Kuckkahn ** 08:00
I taught high school was two different stints. One three years didn't one two year stint. And then as I said, I've done some adjunct faculty work with there's a couple of different colleges in this area. There's a university here as well. So I have done some some teaching for probably, I don't know, 1015 years there as well, but not as a full time profession. My full time teaching was about five years. And that was a few years ago.
 
</strong>Michael Hingson ** 08:25
And then what did you do? Well, then I coached
 
<strong>Todd Kuckkahn ** 08:29
college for a few years at university, Wisconsin Platteville actually helped recruit the team that won their first national championship down there, they won for division three national championships. So I was proud to be a part of that, that first one. And then I got into the nonprofit world, actually in athletics, doing fundraising, and then had a number of other jobs with Special Olympics. Children's Museum, United Way, Girl Scouts, couple different universities doing doing fundraising and raising money for their programs.
 
</strong>Michael Hingson ** 09:02
Wow. So you moved around? Yeah,
 
<strong>Todd Kuckkahn ** 09:06
usually, I mean, I had several different jobs in the same in the Madison area, the capital city, of course. And yeah, you've got me around the state a little bit now. We've actually been in Stevens Point here in central Wisconsin for almost 20 years, we 20 years in June.
 
</strong>Michael Hingson ** 09:22
So why is it that you chose because clearly you did to not stick with one job, like a lot of people seem to like to be able to do and make that your whole career?
 
<strong>Todd Kuckkahn ** 09:33
Well, I'm most in most cases I was it was a way to advance my career. The career I was in, there was somebody in the you know, in the seat above me and they were well established and they were doing a great job. And I saw some other some other opportunities. There were a couple of times where I was pushed out the door. And now they're not here to defend themselves, but I would say a lot of it was due to culture. And I like a culture where It's fun to go to work. And we have teams that are working together and we communicate well share information. Some of my supervisors were a little bit on the micromanagement, kind of the the authoritarian leader, which I don't really have a lot of time for. So a couple times that didn't work out for me, but typically it was a better opportunity, or maybe an increase in title or salary.
 
</strong>Michael Hingson ** 10:24
Well, and some of that sphere, so you sort of, in a sense, kept in the same career, just different kinds of jobs. Right.
 
<strong>Todd Kuckkahn ** 10:32
Yeah. In the nonprofit in the nonprofit world with different Yeah, with different programs. So same field, just different businesses, different opportunities. Yeah.
 
</strong>Michael Hingson ** 10:40
Right. So when we talk about 17 jobs, we're we're abusing you a little bit, needless to say, but you brought it on. So you're, you've got broad shoulders,
 
<strong>Todd Kuckkahn ** 10:50
I can tell you that that's I will once in a while I'll post on social media bought it, my wife kind of goes, Why do you tell people that? And I'm like, well, that's, that's who I am. I mean, I want people and all that, you know, you can certainly stay in a job for your entire career, if that's what you choose. And maybe you move up within one organization, or you can move to different organizations and shift your career that way. And there were some really, you know, some really wonderful experiences, some great friendships that I've made that I, I still have to some degree. So, you know, for each person is different, right? How they're going to handle, they're probably only going to handle their career, how they're going to work their career, so that that just worked best for me. Well,
 
</strong>Michael Hingson ** 11:29
that's fair I, I've had a number of jobs. Through my career, I started out working in technology, and did it for the National Federation of the Blind helping to develop the Kurzweil Reading Machine that Ray Kurzweil developed back in the mid 1970s. Ray is an inventor and a futurist and created basically Omni font optical character recognition, which is great. But then I went to work for Ray after a project with the National Federation of the Blind and Ray together. But after about eight months, suddenly, I was called in and said, Well, we gotta lay you off, because you're not a revenue producer. And we've hired too many non revenue producers, unless you want to go into sales. And so there I went, and you know, for me, the issue was, the unemployment rate always has been and continues to be really high for unplayable blind people. And it's because people think that we can't work and has nothing to do with whether we really can or not, and people ignore our resumes, but you're blind, you can't do this. And so the result is that makes it a challenge. But I went into sales. And in a sense, just like teaching, in reality, most of us are selling all of our lives. And what we really need to do is to understand that concept and understand the value of it.
 
<strong>Todd Kuckkahn ** 12:46
Yeah, look at look at it as a positive because we think of the, the, you know, the underhanded salesperson who tries to you know, you know, get a deal or something or, you know, something under the rug. And but it's Yeah, so you're right. I mean, every I mean, I'm married, and I had to sell my wife and I have to sell my kids and grandkids every day that I'm a decent dad and grandpa, and we're always selling ourself or our business. And that's why that's why like leadership so much as well, too, because it's really that's about, you know, a authentic way of selling yourself really is what leadership is about. Yeah.
 
</strong>Michael Hingson ** 13:24
And in job interview is nothing but a sales presentation. If you really look at it. Yep, absolutely. Well, so you got very involved in the whole idea and the whole concept of leadership. Tell us a little bit about that.
 
<strong>Todd Kuckkahn ** 13:37
Yeah, it was interesting. I was I was at the Chamber running a chamber of commerce here in central Wisconsin, a gentleman came in and said, Tom, you got this program and you'd like to have the chamber promote it? I said, well, the challenge is you have to be a member in order for us to promote promote this kind of thing. That was our policy. And we figured out that if he would give us six tickets to the event, that was the value of a membership. So we decided to do that. And I was smart enough to take one of the tickets. I gave the other five away to volunteers and board members and things. Went to the event. It was a John Maxwell event called loop to lead. And I was just enamored with John Maxwell and and, Brett if at that point, he was turning 70 very fatherly type figure, grandfatherly type figure. And this really resonated with him and left the event talk to the guy again, they said this guy is interesting. So here's a book. So he gave me a book to read. And then I got involved with some mastermind groups. And we talked about leadership and different leadership skills. And I went to one of his it's called International Maxwell certification, and got certified with his with his team. And since then I've gone to three others, but that really, that was the impetus of hearing him speak and talking about leadership and other countries and talking about how he had so much he needed to do in his life, even though he'd written 80 books and the on and on and on. And then from there, I just start Building slowly, a part time leadership business doing speaking and workshops and then decided about two years ago that I wanted to do it full time and stepped away from probably one of the best jobs I have. What was the
 
</strong>Michael Hingson ** 15:13
job that you had at the time, that was a cheat, you're still at the
 
<strong>Todd Kuckkahn ** 15:15
Chamber chamber, actually was there for six over six years longest stint with with any job and but I just you know, you have a job or you have a career or you have a calling. And I felt my calling was working in the leadership and culture arena, I had a good career in the nonprofit world, including the chamber, but I felt my calling was really much like you impacting people in a different way. And, you know, helping them avoid some of the pitfalls that I faced during during my career.
 
</strong>Michael Hingson ** 15:46
What do you think some of those pitfalls were?
 
<strong>Todd Kuckkahn ** 15:49
Well, I think it's the understanding of truly what leadership is some people think that, you know, you get a title. And that makes you a leader. Well, because you're president or an organization doesn't necessarily mean you're a good leader. It's a lot about a lot about relationships, authenticity, being vulnerable. And I think leaders sometimes feel they have to put up this, this, this artificial wall, this barrier between them, and their employees and either micromanage them on one extreme, or in some cases, ignore them. So you know, Maxwell Maxwell says leadership is influence nothing more or less, nothing less. And I think that's very true. Now, now influence not in the manipulative way, but influence in a servant leadership type of way, and really helping people be as successful or even more successful than you are, because that's only going to elevate the team.
 
</strong>Michael Hingson ** 16:42
I think you brought up a really good point, to rephrase it slightly, or paraphrase it. We have bosses and we have leaders, and sometimes they're the same, but oftentimes, they're really not the same at all. Yeah,
 
<strong>Todd Kuckkahn ** 16:55
if you're, if you're into management, management is, is very structured. And you know, it's important. I mean, you'd have managers in an organization, because there are certain things you have to do is particularly in manufacturing, but but leadership is is is above and beyond, and it's really working on the relationship side, the people side, Marcus Buckingham, I run them to lead down my community, I went to it, now I run that event. And Marcus Buckingham said that love is really critical in the workplace, because human behavior defines what we do. And that's what love is really all about now to talk about love in the workplace. You know, I hear a lot of phones clicking right now on the podcast, but I mean, it's, it's it's not the kind of love that sometimes we think of in you know, that type of love. But it's a love and respect for people, and then their human behavior. And we're all different people, and how do we bring all these different people together to get the best result?
 
</strong>Michael Hingson ** 17:51
Well, and that's, that's really it, isn't it, it's a matter of learning to, to, to love other people and not look down on people. And the reality is, some of the best leaders in organizations recognize that there are times in the life of a team, when you essentially give up leadership, to let somebody who's better able to deal with a particular situation, take the lead, and to lead it. And when you really develop that level of trust with your colleagues who you're leading, it makes for a much better team all the way around. Well,
 
<strong>Todd Kuckkahn ** 18:31
you hit on some of the keywords that I love talking about. And that's respect and trust, those are, those are so critical to a successful workplace. And if you have respect, if you have the trust, then you have the communication and people and then you're gonna have constructive conflict, right? Sure. That's the kind of conflict you want to have, you want to you need to have some conflict, you need to have some of that, that positive tension, because that helps you get even a better idea. And like you say, where you're bringing all these strings together from all these different people, you're going to end up with a much better widget or much better service than you would otherwise. One
 
</strong>Michael Hingson ** 19:05
of my favorite books is The Five Dysfunctions of a Team by Patrick Lencioni. And he talks a lot about the fact that it's appropriate to have real conflict in a team as long as everybody understands that the conflict is not personal, but it's all about getting the team to a place and the reality is that sometimes when the team adopts a position and if it doesn't work out, then you all recognize Okay, well that didn't work out let's go off and figure out what we do from here but it isn't an I told you so issue.
 
<strong>Todd Kuckkahn ** 19:38
Well, that yeah, that five dysfunctions is yet another reason I like and respect you, Michael, I can add to the list because I think that's it. That's an incredible book and like you say, it starts with the basis of trust and with trust, you're gonna have that conflict. And then you get then you get to you get to commitment, you get to accountability and you have the results you want but you have to be willing to call out your teammates and you have to be And except when you're called out, as long as it's done in a constructive manner, like you said, not, not not not a personal attack, and you shouldn't take it as a personal attack. Everybody in the room, everybody around the table wants to elevate and come up with the best thing possible. And that has to begin with, with trust. You
 
</strong>Michael Hingson ** 20:17
know, one of the things I talk about a lot are dogs. Because while dogs I do seriously believe love unconditionally, unless something just really horrible has happened to them at the hands of someone, but they love unconditionally, but they don't trust unconditionally. But the difference between dogs and people, and I think it's something worth exploring here is dogs are open to trust, you have to earn their trust, but they're open to it. And humans, especially nowadays, and probably to a degree always have not been nearly as open to trust. Why is that?
 
<strong>Todd Kuckkahn ** 20:53
I think because people are different, which is really, which is really sad. It shouldn't, it shouldn't be because people are different that we, we need to you know, like I walk into a room. And and I tend to give people you know, 99% trust until they do something or say something that would that would diminish that. But not not everybody is built and built the same way. And sometimes our personalities get in the way of, of trusting people, because maybe we've had an experience with somebody else, or worse, we've heard about something else, right. But once you experience people and the differences there's I was talking about, there's a billion different people in the world, we're all different for a variety of different reasons, right? It's not all about what's on the exterior, the skin color, or the or the age or the eyesight, or the whatever the case may be. It's all sorts of different components. And if you look at a kind of going on a rant here, Michael, but if you look at an iceberg, 10% of the iceberg is above the water, you don't see the 90% that's below and that's the same of people that 90% that we don't see initially, is really who the person is. And they have the same challenges and issues and opportunities and experiences and excitement that that all of us do. And that's the part we need to get to, to that 90%. We don't sometimes you don't give people a chance, which is really unfortunate, I
 
</strong>Michael Hingson ** 22:12
would make the case. So the dogs are different in all dogs are different from each other, and so on, but they're still more open to trust. And I think part of it has to do with first of all dogs don't do what is dogs, dogs are in the moment. And dogs know that. Whether they realize it or not, they know that there are a lot of things they can't control. And they don't worry about it. They worry about what's around them that they really can deal with. And we don't we have to control everything, or we think we do. And it's the rare person that recognizes that there are a lot of things that we don't have control over. And that's okay, let's just focus on the things that we can. And it makes us better for it. Yeah,
 
<strong>Todd Kuckkahn ** 22:53
because yeah, as I have matured, ie becoming becoming older, I've really learned to let go of those things that that I can't control. You know, when I think when you're younger, you think you can and you want to try to control everything. And eventually along the way, at some point, hopefully you learn that, you know, I can't control everything. And I really shouldn't spend a lot of time worrying about things that I are outside of my control. I can I can think about a once in a while I listen to your show about them. But I want to focus on what I control, and there's so much you can control. But sometimes you lose sight of
 
</strong>Michael Hingson ** 23:25
that. Yeah, there's a lot that we can control. But there's a whole lot that we can't. And if we focus on the things we have no control over, then we get all the more frustrating because we can't control them.
 
<strong>Todd Kuckkahn ** 23:38
Right. Exactly. Exactly. I mean, you know, we I have four daughters, my wife and I, and they're one is going to be graduating with her master's and may the rest are all off in the work world. And sometimes, and I think it's part of maybe, you know, this is gonna sound sexist, but part of being a mother and a female is she just has a different relationship and wants to try to really she wants the best for them. But sometimes that best is a little bit is maybe too controlling and I'm fine with with letting my daughter's, you know, make a mistake, not a serious mistake. But I'm willing, you know, let's let them make a mistake and let them learn just like with my grandson, I'll let him you know, do the same thing. Sometimes you have to let them bump up against that, that that comfort zone a little bit and stretch it a little bit, maybe make a mistake so that they can grow and and become better
 
</strong>Michael Hingson ** 24:26
people. There are things about our world today that make it a lot more scary. And it's a lot harder, I think for people to let children make mistakes, because we got to keep an eye on I mean, there's just too many predators out there and all that. And I don't know, but I suspect that most people would probably make the case that we have more of that now than we used to, but at the same time, we do have to let kids grow. I was reading a New York Times article a couple of weeks ago that said that the one basic thing that we could do to help children more mature and more grow up to be better citizens in the world. is to let them make mistakes and not shelter them all the time.
 
<strong>Todd Kuckkahn ** 25:03
Well on the other thing, too, is my daughters and my grandson our had been involved with us sports, basketball, and you'll go to a tournament and you know, there'll be 32 teams there and everybody gets a ribbon. Everybody wins. Well, I mean, that's really nice. But there's only a difference. There's only so many different shades of orange you can make out of, and what are the learning right? There, you know, there you have the school of hard knocks is, as you sometimes hear it said, I think you're right, you have to, you have to fail to succeed and chasing failure will get you farther than chasing success, because he learned you can learn a lot more from failure. And obviously, there's a point to that. But But basically, yeah, we need to teach our kids to take those risks. And you know, my grandson will come over and pull out a bunch of wood and make make a little bite jump. And I know it's not going to work right right for him. And but he's not going to hurt himself by let him fail, because he'll figure out okay, what's the right way to do it? So small example. But same thing, like you said, Michael, that let him take that risk, let him fail to get him out of their comfort zone? Well,
 
</strong>Michael Hingson ** 26:08
and what we need to recognize is that failures is I think it is true, it's an opportunity. It's a learning experience, it doesn't mean it's a bad thing. And that's what we've got to get away from is thinking that failure is bad. Of course, the other part about failure is we can learn that it's not bad, but a learning experience if we think about it. Alright, so that didn't work today. Oh, I failed, I screwed up. That's really bad, as opposed to all right. What happened? Why didn't it work? What do I do next time and even the good things? How could I have made that better? We we don't tend to spend a lot of time learning how to or teaching children and others how to be introspective and and look at their days, and analyzing what happens. And what happened.
 
<strong>Todd Kuckkahn ** 26:55
Yeah, and you look, you know, again, I spend a lot of my life in the sports world, you look at a baseball player of a baseball player hits three times out of every 10 300. They're they're considered a great hitter. Well, that means they failed. Seven times, if you look at, you know, Michael Jordan, Michael Jordan missed 50% of his shots. Right? If you miss 1000s of shots, you hear the story of Thomas Edison. I think it was his 10,000 Try, he finally invented the light bulb. But one that had been said if he had stopped at 9999 Sure, one more time. So you know, different scale of it. But but it's the same ideas is like you said, learn from it, grow from it, make the changes and try it again, in a different way.
 
</strong>Michael Hingson ** 27:38
How do we get people to, to spend more time being introspective and analyzing what their day was like, and really learning from it. And, as I as I like to say, I used to say, when I listened to my speeches, because I like to do that. I was my own worst critic. And I realized actually, earlier this year, wrong thing to say, I really should say, I'm my own best teacher, because really, I'm the only one who can teach me teachers can give me information. But until I decide to teach myself and learn from it, then I'm not really going to succeed at it, doing what it is that the teacher would like. And so I've learned to say I my own best teacher, which is a whole lot more positive anyway. Well, I think, yeah, I think
 
<strong>Todd Kuckkahn ** 28:23
in the workplace, the way it is, you give you delegate, first of all, which a leader will do is delegate, not every leader likes to do that. And he delegate people, you delegate things to people tasks to people that are, you know, on a smaller scale, see how they're successful. They are give some feedback both ways. You know, you give them feedback, they give you feedback. And as they continue to gain that confidence, you give them larger and larger projects to work on the first time, you might give them you know, one part of a project. Next time, you might give them half the next time, you might give them the whole project. And along the way, if you're working with them, instead of waiting once a year at the annual review to give them a score that is meaningless. And you don't you know, you want to give immediate feedback. So you can help those people grow their confidence while they're failing along the way. And starting with those with those smaller sorts of things. Sure.
 
</strong>Michael Hingson ** 29:13
Well, I know that I always told every salesperson I ever hired that I'm not here to boss you around. I'm hiring you because you've convinced me that you can sell the product. But my job is to add value to what you do. And you and I need to figure out how best to do that. And it's different for different people as you point out because we're all different. But the people who really understood that, and we work together to figure out the things that I could do better than them, they could learn some of those things, but the things that I could do right off the bat that were better than they were able to do them meant that we could play off each other and create a stronger team. One of the things that I tended to do was I never asked closed ended questions I hate yes and no questions you what I mean? Oh, no, nevermind, I don't mean yeah, see you did it anyway. But, but the thing is that what, what I learned was that the people who really got that actually got very creative and they took it to heart. And I've had several examples of salespeople who did that. But the people who couldn't get it just said, Well, you're my manager. And you know, I'll come to you when I need something, which is really the wrong way to do it. Because I don't ask closed ended questions. I also listen, I'm, I have to listen as opposed to looking at people. But that is a whole new dimension that most people would never understand. And again, the people who got that were were much more successful, and helped create a much better team.
 
<strong>Todd Kuckkahn ** 30:50
Yeah, anything. And asking questions of the people that you'd work with, like you said, asking open ended questions. One of the one of my now favorite questions I learned from somebody, I was working with a company creating a company culture team with them. And the person I was working with, she said, here's, here's three great words, ask the question, help me understand. So if someone's struggling through something, say helped me understand what you mean. So get get people to explain things in a different way helped me understand why you're thinking that way right now, rather than saying, well, that's the wrong way to do it. Here's what you should do. That doesn't help them grow at all? Nope, me explain a different way. ask probing questions. And that's really what I do. I do some coaching as well as part of my business. And that's the successful coach isn't that isn't like that doesn't have to be the most knowledgeable person. But they have to be the type of person that will ask questions of the of the individual help them come up with their own solutions. We all have solutions to problems. But we sometimes we need to have, you know, pulled out of us a little bit by the type of questioning, we
 
</strong>Michael Hingson ** 31:51
ask. Well, the other side of it is that the good coach, in saying helped me understand or when a person asked that of a coach, it's a learning experience all the way around, you never know what else you might think of, or the other person might think of that they will contribute to you. That will help you as as becoming a better coach. And they wouldn't have done that if you hadn't established a teaming relationship.
 
<strong>Todd Kuckkahn ** 32:16
Yeah, absolutely. Absolutely. It gets back to relationships again, right.
 
</strong>Michael Hingson ** 32:20
And always gets back to relationships, I love to go into sales presentations when I was selling. For quantum, for example, we sold the products that people would use to backup their computer data over their networks, and then store it off site somewhere. And I love to go into meetings and start asking people, What is it you're looking for? Tell me what your needs are. Tell me why you're even having this discussion with us today and other kinds of questions like that. And I learned so much by doing that, and going around a room and talking to people. And when she got them to talk that I could learn pretty quickly whether our products were the best solution for them or not. And if they weren't the best solution, or if we wouldn't be able to do anything to really help them with a product at all. Bosses would hate me for it if they really learned that I did it. But I would tell people what worked and what doesn't work and why this isn't the best solution. But the result of that usually was we got other calls from the same companies saying have more opportunities here. And we're just going to order them from you. Because you've developed that trust with us. It
 
<strong>Todd Kuckkahn ** 33:31
gets back to that respect, right? You talked about before we talked about for respecting and trusting people and I've done the same thing. I have been in situations where I've turned on business, because that wasn't the best fit for them. But then another project would come up down the road, and they come back to me and say, Hey, Todd, you know, really respect what we did the last time and but we'd like to come back with you now and talk to you about this as a possibility. So yeah, just that vulnerability, authenticity, relation, all the things we've talked about or just you know, be human, I guess, right, be human. Well,
 
</strong>Michael Hingson ** 34:03
yeah. So what we should do, it's something that we we certainly don't see nearly as much as we should today. In the world. We don't, we don't see people conversing. And we were talking about being open to trust. Unfortunately, we're learning in so many ways. Why not to be open to trust, because people are saying, don't trust this, don't trust that, or this is somebody else's fault. And we decide we're just going to trust them. I'm not picking on anybody from a politic political standpoint. But I've heard so many people say, we like Donald Trump, because He speaks to us, we trust him. I can find any number of people who would say not a good idea. But the real issue is how many of us on any side in any of those arenas, really step back and analyze for ourselves? Because no matter what anyone says, We should really learn enough to be intelligent about it.
 
<strong>Todd Kuckkahn ** 34:59
Why'd you hit it? Yeah, you hit it right on the head there. Because we, and and with, you know, with social media and we, you know, we rely the sources we rely on to make decisions. Sometimes I wonder what we're what we're thinking about, and we should be doing our own research. Matter of fact, when the last election with with my wife and my four daughters, we have differing political views. And we would say something about our candidate or the other candidate, and somebody else would say, you know, prove your point, right, cite your source. And it's like, oh, well, I just I heard that, well, that's not a good source, right? You got you got to pull, you know, where did you hear it from? Was it somebody on social media? Who was just complaining? Or was it a reliable source, and oftentimes, you have to look at multiple sources. But we've gotten so lazy, and we rely so much on others viewpoints rather than researching our own. The other thing I tell people, too, is seek out differing viewpoints. So if you're, if you're if you're a right wing, conservative, seek out left wing liberals to listen to her here. If you only watch Fox News, you're just getting one part of the story, listen to MSNBC, and get it might it may change your viewpoint or may solidify our viewpoint, but at least are getting other feedback and other input to help you make a more more educated decision. But
 
</strong>Michael Hingson ** 36:17
I think the real issue is it's just as true in the corporate world, it isn't just listening to the other source or the other opinion. It's taking some time to analyze it. Why why do you think that why that's not what I've been told, that's not what I understood. And you got to really need to look at that. But we've lost this art of conversation, which is one of the basic fundamentals of what hopefully makes us reasonably intelligent is that we we communicate with each other? We've lost
 
<strong>Todd Kuckkahn ** 36:49
that. Yeah. And this is where dogs meat went out, actually, because of beef, we will have to have communication. You know, it's it's easiest easier than it's ever been in the history of the universe to communicate or connect with somebody. Yet there are so many people that are isolated. Yeah. Because they don't look at other other viewpoints or even or even their own viewpoint for that matter.
 
</strong>Michael Hingson ** 37:08
Yeah. And it's just, it's crazy. When, when you're a person that really does think about those things that's sort of makes you scratch your head and go, Why is it this way? Which is another thing that we really need to understand if we're going to change it. Why? Why are people behaving the way they are? Why is it that they're not conversing? How do we address that kind of issue? So it's also part of what has to go into the, to the whole mix, but you're right, we should be listening to all sides, and truly making our own decision. Because in reality, take politics. People have agendas, and it's okay to have agendas, as long as we understand that. But what we really need to do in making a decision is to understand all the agendas, and understand what's going on, and then deal with it.
 
<strong>Todd Kuckkahn ** 38:00
I always like it when news agencies talk to protesters, doesn't matter the new days and see doesn't matter the protests, but they'll interview the protesters, about whatever they're protesting. And many times not just a couple, many times, the protesters don't even know what they're protesting about. Yeah, they just want to be out there waving a flag or waving a sign or, or causing, you know, causing issues. And it's like, Come on people, if you're gonna protest something, at least know what the heck you're what, what, what you're protesting, and what the real, what the real, what the real conversation is about.
 
</strong>Michael Hingson ** 38:37
Yeah, because if you're not really cognizant of it, you don't know. And it's a little different, of course, but one of the reasons I survived being in the World Trade Center is that I spent the time to learn all about the World Trade Center and learn how to travel around and learn all the emergency evacuation procedures. And such, because I wasn't going to be able to read signs, whereas sighted people rely on just reading signs, and very few people ever truly take the time to know but there's another aspect of true knowledge, which is, you develop a mindset. And for me, I developed a mindset of knowing what to do in the case of an emergency. And yes, something could have come along, like suddenly the building collapsed around me in that case, I wouldn't worry about it a whole lot. If I'm going to do it's going to do but in in dealing with an emergency. I knew what all the rules were, I knew what the procedures were. And I was as afraid as anyone else. But what I realized is that the fear that I had, was a very powerful tool and I used it to help direct me and help make intelligent decisions rather than letting it overwhelm me. That
 
<strong>Todd Kuckkahn ** 39:51
that self awareness, educating yourself be knowledgeable, ask questions, you know, figure out figure out the path Do you need to take and that's, that's a girl, that's really great story. And I'm glad to hear you're out. I'm sure that's part of your story or speak about. And I'm glad to hear that you're out there sharing that because people need to hear that message.
 
</strong>Michael Hingson ** 40:10
Well, and, and I hope we hear from people who need to speak or to come out. And it's kind of what I do so. So I'll take my commercial time, it's if people want to reach out at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> SPE K er at MI ch AE L H ing s o <a href="http://n.com" rel="nofollow">n.com</a>. So there, we got that out. Beautiful, but it is what I love to do and talking about it. And establishing a relationship is important. I learned a long time ago that I don't speak to audiences any way I speak with an audience and the only way as a speaker, and I'm sure you would agree, the only way to really work as a speaker is when you establish that relationship. And yeah, you may be doing most of the talking. But you've got to establish the rapport and you've got to increase and develop that relationship, the more you talk with an audience,
 
<strong>Todd Kuckkahn ** 40:59
and I, you know, part of the what part of my love is speaking is walking around the hallways or walking around the room before I'm going to speak, and just kind of chat with people or you know, say hi, or, you know, let them know, I'm going to be there and to you know, a little teasing. And if I see the better shirt, this is Oklahoma on and I'll give him a hard time because I'm from Wisconsin, or you know, creating that relationship, and then it makes when you get on stage, it makes it that much easier to and, you know, just just little little things like that, that you can do. But yeah, and you know, everybody has a great message to share. Not everybody's comfortable doing it. And everybody needs to hear your message. Not necessarily relates to it. But if you don't share your message, how do you know, and that's what you're doing. You're sharing your message. You won't connect to 100% of the audience. But whatever percentage you connect to, you're making a difference for them in their lives, and they're learning so much more through you.
 
</strong>Michael Hingson ** 41:52
The biggest challenge I ever had at dealing with some of that as a speaker was I was invited to speak at an Ohio State meeting. And while I was there, they gave my guide dog and I'm trying to remember I think it was Roselle. No it wasn't it was Africa the dog after Roselle. They gave her a bandana. And so she put it on. And almost the next day, suddenly I get a call from the University of Michigan wanting us to come and speak. And I had to say well, I gotta tell you that Africa my who is my seventh guide dog just went to a house state and got a bandana and she loves wearing the bandana. So I don't know what I'm gonna do when I'm gonna get there. But then they gave me a bad event. And so we we did deal with it.
 
<strong>Todd Kuckkahn ** 42:36
You got it worked out? Yeah. would
 
</strong>Michael Hingson ** 42:39
really have been tough going to Michigan with an Ohio State bandana on a dog
 
<strong>Todd Kuckkahn ** 42:44
would have created some conversation. Oh, yeah.
 
</strong>Michael Hingson ** 42:48
Well, actually, I did take it with me and I just to prove that we had it. So it was fair. There you go. That's what you want to do. Yeah, yeah. So worked out pretty well. But it really is a lot of fun to interact, interact with people, and get them to recognize that there's a lot of value in true communication and to true trust. So it's kind of fun to do. And I just wish more people would recognize the value of making that happen. Yeah, you're absolutely
 
<strong>Todd Kuckkahn ** 43:21
right. And that's, you have to have you have to have those conversations, you have to have that communication and so many great things can can develop from that including respect and trust and all the other things we've talked about.
 
</strong>Michael Hingson ** 43:31
So why are you on such a mission to revolutionize culture and leadership?
 
<strong>Todd Kuckkahn ** 43:37
I see what it can do in organizations, the organizations that I personally worked with and for and the organizations that I spoken with or worked with I've just I've seen the changes I've seen people you know not that not that shedding tears is a is a measurement I people shed tears and workshops that I've done. I see the engagement when I'm up in front of an audience speaking you know, you can you can feel that you can feel that in the in the room, you can feel the feel the mood and the attitude. And I just I love impacting people. And Ohio was impacted. I talked about Linda lead with John Maxwell I was impacted with with him speaking. And while I'm not a John Maxwell yet, I would say that that's the same kind of impact I want to make. I want to add more value to people and I receive and I can do that through through speaking and coaching and workshops. Faith is important part of my life as well. So for all those reasons, I just love I love getting out and helping people in a particular way.
 
</strong>Michael Hingson ** 44:35
Well, and I'd rather that you'd be a Todd KU con than a John Maxwell. Because you are different, you know, so it's fair. You don't want to be the exact same thing. Well, you know, this brings up an interesting thought that just popped in. If you had one place in the world where you could speak what would it be? Wow.
 
<strong>Todd Kuckkahn ** 44:52
I it would have to be someplace warm by the ocean. Kind of extreme. I was talking actually talking to a guy, there may be an opportunity for me to go to Dubai. Now, I don't know if I want to go to that part of the world right now. But, you know, maybe Sydney, Australia, or I would even take San Diego actually just applied for a speaking gig. And in San Diego, that's a place in the US I've always wanted to go to, but I want to go to a spot where I normally wouldn't go to but it would help if it's warm. And if it's if there's ocean currents around and honest, even though it's 61. Today in Wisconsin, you know, typically this time of year, it's not. So if I can get to a warm place and speak to large groups. That's what that's what I love to do. So I'm not too I'm not too picky, Michael. Well,
 
</strong>Michael Hingson ** 45:43
it's only 63 in San Diego right now. So. But but but you know, having lived in Vista, which is about 3035 miles north of San Diego, I am still of the opinion that San Diego has the best weather in the country. I think you're in the world for that matter, because it's so temperate. I wouldn't mind going to Australia, that would be fun. I've been to New Zealand and loved it. Would love to go back. But I haven't been to Australia. And I'd like to do that.
 
<strong>Todd Kuckkahn ** 46:15
someplace. Yeah, someplace unique. Like, it would be fun. Yeah.
 
</strong>Michael Hingson ** 46:20
I don't know, I think it would be fun to be able to stand up before Congress and lecture them for a while and see if we could break through. I think that'd be a lot of fun.
 
<strong>Todd Kuckkahn ** 46:28
I'd love the I'd love to have an hour to sit down with five Republicans and five Democrats and just, you know, knock some heads around, you know, whatever, whatever needs to happen there. But there's something there, right? Every there's everybody has common ground, even, you know, the differences we talked about, and but we just, I remember, a state legislator would talk about this several, many years ago, you know, they would get on the floor of the Senate. And they would yell and scream and holler and argue and fight and not fight, fight, but fight, you know, for what they believed in. And then the session would be done, they go across the street to the bar, have a beer and you know, have something to eat before they went in for the night, right? The same people. And we've lost that. Because we are so sensitive about their viewpoints.
 
</strong>Michael Hingson ** 47:14
We have lost a lot of that. And there's a reputation that that they had the Tip O'Neill and Ronald Reagan could work together. And they did compromise a lot of things over the years. And I remember once hearing at least the story whether it's true or not, that they were talking about something the two of them Reagan and O'Neill. And I met Tip O'Neill, I had the opportunity to take some people from the National Federation of blind there during one of our Washington seminars, and we spent time with him. And so I appreciate the charisma and the kind of guy that he was having been able to interact with him firsthand. But one of the things that I heard as a story once that they were arguing, and then suddenly Reagan said to O'Neill, you know, I wish it were four o'clock right now. And O'Neill said why? And he said, because then we could stop. And we could just go off and have a drink together. And I see no reason why that didn't really occur. They did have vevor, clearly from opposite sides, but they knew how to converse. And they may not agree on everything. But they also both recognize that they may not like decisions, but they had to come to consensus for the benefit of the country. And I don't see anyone doing that anymore in the hole, or very few people doing it in the whole political structure of things. And so many companies are the same way. It's again, the difference between being a boss and being a leader, it's my way or the highway. Well, it's not or shouldn't be your way or the highway,
 
<strong>Todd Kuckkahn ** 48:47
you stole my exact thought through the same thing takes place in the company. And you have to, you have to figure out everybody has this different personality, I do a lot of work with disc and disc assessments. And, you know, it shows how people's personalities are different when different. And when he respect those people's differences and focus on people's strengths. So much more can happen. And that's true in Congress. So if you ever get the opportunity, let's you and I go in there together and we'll we'll take care of business
 
</strong>Michael Hingson ** 49:14
works for me. I bet we could have a lot of fun. And, and maybe hit him upside the head and make them think a little bit differently than they do. Yeah,
 
<strong>Todd Kuckkahn ** 49:23
exactly. I like that.
 
</strong>Michael Hingson ** 49:25
i It's just crazy. Well, you know, we'll, we'll have to figure out a way to do it. Well, likewise, if you ever get the opportunity, let me know I want to go along.
 
<strong>Todd Kuckkahn ** 49:34
I want you to get my side. Absolutely.
 
</strong>Michael Hingson ** 49:36
I will. I will take my current guide dog Alamo and he'll he'll go in and deal with him. In 2016. We were at a library well on an event sponsored by a library in Ohio. And so it was me and my guide dog Africa. And about a week before and we had planned this event months in advance but about a week before suddenly Donald Trump decides He's going to come to the same town and hold an event. So I started spreading the rumor there. Clearly what Trump was trying to do was to steal my audience. And when we got there, it was still standing room only no one left. No one went to apparently his, his rally. Well, it was literally like three blocks away. But I had to have some fun with it. So when I got up to speak, the first thing I said is, I want you to know that this is an important night because I'm here to announce that Africa, my guide dog is running for President of the United States and brings a nose to the ground kind of politics to the, to the whole arena that no other candidate provides.
 
<strong>Todd Kuckkahn ** 50:41
There you go. That's perfect.
 
</strong>Michael Hingson ** 50:43
We played with it on Facebook for a while, but you know, and then Trump never, ever called a consult. I was very disappointed. But neither. Neither to Hillary Clinton, although Hillary Clinton and Roselle met, because we were on Larry King Live together at the in November of 2001. So she got to meet, meet Roselle, which was, which was kind of fun. Yeah, absolutely. But it is interesting. We've just got to really deal with this whole issue of conversing. So I know John Maxwell, but who would you think is probably the leader in your life that's had the most influence on you? Would it be Maxwell or you have somebody else that you would think of?
 
<strong>Todd Kuckkahn ** 51:23
Well, I think, you know, he would be in the in the, you know, I guess celebrity sense of the world. The gentleman who came into the chamber office to talk to me about limited Lee that I mentioned before, that kind of got me down that journey would be would probably be, you know, of the regular human being he or the non-celebrity, he's had a lot of influence on me, in my both my leadership journey, and a lot of other my, my journeys as well. He's one of those people that, you know, we'll sit down and have lunch, he's traveling, let's see his family. But, you know, sitting down having conversations about really anything in our life is open, or our family or our faith, or our businesses or whatever. And just, and he's that true, you know, true leader, true servant leader, he's still giving, he helps me with the live delete event that I know, Ron, and doesn't ask for anything. I still give him some, you know, I still give him some things but, but he's not out there with his handout. He just he wants to help people like you. And I do as well. And that's, that's, you know, I constantly strive to be that kind of person as well. That's
 
</strong>Michael Hingson ** 52:28
cool. And that's the kind of person that's always good to emulate. And I understand exactly what you're saying, which really makes a lot of sense. Well, you have become certified and diversity, equity and inclusion, why is that important to you? And tell me a little bit more about that.
 
<strong>Todd Kuckkahn ** 52:45
Well, I want to continue to learn ways to bring people around the table. And again, there, you know, there's 8 billion different people in the world, I've had some, I think, good and bad experiences with every kind of person you can imagine. Right? And we all have. So it's again, it's not about that 10% that we see it's about the 90% that's underneath. And I think that's what diversity, equity and inclusion is all about is is learning more about that 90% I, shortly after the George Floyd incident happened in Minneapolis, I started a group here we called it uncomfortable conversations. And it was a group of community leaders and trying to figure out what can we do in our community to help in the area of diversity, equity and inclusion and that that kind of, I think at that point, I'd already received my certification. But I'm just I'm a sponge, I like to soak in the knowledge. And that was part of, you know, part of why I felt it was important, just helping you understand more different types of people is only going to help me in my career and what I do
 
</strong>Michael Hingson ** 53:44
well, and the whole concept of diversity is something that that is extremely important. Unfortunately, I find all too often when people get into discussions about Dei, and I asked people to define diversity, they talk about race, sexual orientation, gender, and so on. What they don't talk about ever is disabilities. Which is why I end this podcast deals with it. When it comes up, it's unstoppable mindset where inclusion, diversity in the unexpected meet, because you can't be inclusive, unless you're really going to include everyone. And that means you have to really deal with disabilities. And it's just so unfortunate that so many times when we talk about diversity, the whole world of disabilities is not included. I'm sure a lot of it has to do with fear because we're afraid Oh, somebody's going to Well, I might my might be like that someday and I can't do anything if that happens. And we we aren't really working to develop a better mindset and a better understanding that a disability doesn't mean a lack of ability. And you mentioned Thomas Edison, and I've said it here before every person on this planet has a disability and for most of you it's like dependents. And Thomas Edison came along and invented the light bulb to give you light on demand to cover up your disability but it does to mean that it still isn't there.
 
<strong>Todd Kuckkahn ** 55:02
I love that that's a great way, a great way to look at it. And I think we all have weaknesses. And all those weaknesses come out, expose themselves are very different, some are internal, some are external. And but we also have equal or better strengths as well. And that's, that's what we need to focus on with inclusion is bringing that bringing those strings together for people to come up with a better and more a better solution, not a more better solution, but a better solution. And the more diverse the ideas are, the better solution we're going to come up with, you know, sometimes, is here, organizations have these, you know, employee resource groups, or whatever they're called. And they're a certain, a certain, you know, race or gender. You know, I, you know, it's like, why are we segmenting people into these groups that we're trying to integrate? Or include with others? It doesn't make sense. Why don't we get, let's get everybody let's create, let's create 10 groups are very different people, rather than 10 groups, okay, your this your A, your B, or C or D and your E that that just makes no sense to me. Let's get people on the table.
 
</strong>Michael Hingson ** 56:05
Yeah, I'm with you. Well, if you have one thing you'd like people to take away from our time here today, what would it be?
 
<strong>Todd Kuckkahn ** 56:14
Well, it would be work on trust. Trust is my number one core value. You and I have talked about how important trust is in life and in the workplace and in government figured out a way that you can trust people and, and, and really worked hard and focused on it.
 
</strong>Michael Hingson ** 56:33
Can't do any better than that. Well, if people would like to reach out to you and learn more or engage you in some way. How would they do that?
 
<strong>Todd Kuckkahn ** 56:42
I'm very active on LinkedIn and Facebook. I've got my own website. If you do Todd Kuckkahn T o d d  K u c k k a h n Todd <a href="http://Kuckkahn.com" rel="nofollow">Kuckkahn.com</a>. You will find my website if you do try to talk <a href="http://google.com" rel="nofollow">google.com</a> You'll find my email and I would love to have the opportunity to talk to all of your listeners if I can. I know that might not happen. But always love to chat about topics like this. All
 
</strong>Michael Hingson ** 57:10
right, everyone. Let's invade Todd's email.
 
<strong>Todd Kuckkahn ** 57:13
Bury me an email. I'd love it. Yeah, very amid email.
 
</strong>Michael Hingson ** 57:17
Well, cool. Well, it has been so much fun having you on here. We should do it again and come up with more things to talk about. But I really appreciate you being here and and I appreciate you listening to us out there. Love to hear your comments please email me You can reach me at Michaelhi at accessibe dot com AccessiBe is A C C E S S I B E. So Michael m i c h a e l h i@accessibe.com. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l i n g s o n. So go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> love to hear from you. Please give us a five star rating wherever you are listening to us today. We value your ratings, especially love the five star ratings, but we will take any that you want to give us but if you can't make them five star that's all the better. And please give us your comments and your thoughts. And I mentioned it again. But I'll say it. I mentioned it earlier, but I'll say it again. I travel and speak. So if you'd like to learn more about that, feel free to give me an email at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. And again, one more time, Todd, we really appreciate you being here and taking the time to chat with us today.
 
<strong>Todd Kuckkahn ** 58:32
Well Michael, thanks so much and blessings to you and I hope you get inundated with emails and calls and contacts if you want to speak from here. I haven't heard you speak other than on the podcast but you are awesome. So thanks so much for having
 
</strong>Michael Hingson ** 58:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Company Culture and Leadership Revolutionary with Todd Kuckkahn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/23014a40-b11b-4b9e-a3e5-9fb6d782623b.mp3?source=rss&amp;ext=asset.mp3" length="87620915" type="audio/mpeg" />
<itunes:episode>236</itunes:episode>
</item>
<item><title>Episode 235 – Unstoppable Thinker and Philosopher with Roberto Mayer</title>
<guid isPermaLink="false">https://pinecast.com/guid/5e8077f6-640c-4300-ab94-f8bdfbab1022</guid>
<pubDate>Tue, 28 May 2024 10:00:40 -0000</pubDate>

<itunes:duration>01:20:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/425752b2-6a83-4e7a-a96f-0e1521177cbd/UM235-Roberto_Mayer-Coverart.jpeg.jpg" />
<description><![CDATA[<p>When I invited Roberto Mayer of São Paulo Brazille to be a guest on Unstoppable Mindset I did not foresee the scope and far-ranging directions our conversation would go. Let me first tell you a bit about him.</p>
<p>Roberto spent his life in São Paulo. Even at an early age he was teaching and tutoring classmates in math and Science. While in College he in the late 70s he learned about Microcomputers and helped bring them to South America. While at São Paulo University he also held a full-time job working at a bank computerizing the organization. For the past twenty years he has owned and operated his own consultant organization. He also volunteers for several organizations and he even finds time to relax playing in-door volleyball.</p>
<p>Roberto, as you will see, is a deep thinker and a philosopher. During our time we discuss computers of course including the future of AI, religion vs spirituality and drugs, alcohol drugs and addiction.</p>
<p>I find Roberto to be a humble and thoughtful person. I trust you will find him to be the same and that you will value our time together.</p>
<p><strong>About the Guest:</strong></p>
<p>Roberto pioneered microcomputers' introduction in South America as a teenager, in the late 70s. After some years as a corporate employee, he started working as an entrepreneur, and has not stopped to this day. In parallel, he developed an academic career in Maths and Computer Science, at São Paulo University, for many years.</p>
<p>During his long career, Roberto always worked as a volunteer, across many organizations. His participation in IT Trade Associations evolved from local to worldwide.</p>
<p>Hence, when life presented challenged related to drug addiction in his family, he entered the world of mutual help groups.</p>
<p>Roberto's writing skills turned into several books over time - covering various aspects of his rich career.</p>
<p><strong>Ways to connect with Roberto:</strong></p>
<p>Website: <a href="https://robertocmayer.com.br" rel="nofollow">https://robertocmayer.com.br</a>
LinkedIn: <a href="https://www.linkedin.com/in/rocmayer" rel="nofollow">https://www.linkedin.com/in/rocmayer</a>
Facebook: <a href="https://web.facebook.com/roberto.c.mayer.br" rel="nofollow">https://web.facebook.com/roberto.c.mayer.br</a>
Instagram: <a href="https://www.instagram.com/roberto.c.mayer.br" rel="nofollow">https://www.instagram.com/roberto.c.mayer.br</a>
YouTube: <a href="https://www.youtube.com/rocmayer" rel="nofollow">https://www.youtube.com/rocmayer</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there, I'm your host, Mike hingson. And welcome to another episode of unstoppable mindset. Today, we get to interview Roberto Carlos Mayer, and Roberto lives in Sao Paulo, Brazil, and has a really interesting story to tell I'm sure in a lot of ways, one of the things I learned from reading his bio, is that he brought microcomputers to South America as a teenager in the late 70s. That must be kind of fun. But Roberto has had a long career as an entrepreneur, working with a lot of different kinds of fields. And we'll get to that. He's also a writer, and has been an entrepreneur, as I said most of his life. So Roberto, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Roberto Carlos Mayer ** 02:08
Thanks, Michael. I'm very glad for your invitation, and hope to share a little bit of my long story. Well,
 
</strong>Michael Hingson ** 02:17
why don't we start at the beginning of your long story. So why don't you tell us a little bit about you growing up and all that.
 
<strong>Roberto Carlos Mayer ** 02:24
Okay, I, I started my involvement with computers, as you mentioned in the early 70s. Now I at that time, I was in college, and the chemistry professor told me that his brother had brought some micro computers from the United States here. And he was gathering people to try to understand what they did, how they could be programmed and so on. In school, I was always a very good student in math and other scientific subjects. So I accepted that invitation. And from that time on, I started working with computers up to this day, I did change my mind
 
</strong>Michael Hingson ** 03:20
worked out pretty well. Well. So go back a little bit further. Have you always lived in Sao Paulo?
 
<strong>Roberto Carlos Mayer ** 03:28
Yes, in fact, I have lived in San Paulo, all my life.
 
</strong>Michael Hingson ** 03:35
So you're your What did your parents do? And how did that shape what you do?
 
<strong>Roberto Carlos Mayer ** 03:44
Well, in fact, I have been always independent, I started working very early. I think I was the time 11 or 12 years old when I started lecturing some colleagues in school in hours after school, and I so I developed my independence very, very early in life, and always managed to do many things simultaneously. I think that's my characteristic. And besides my work with computers, I've always managed to bring them together. Studying and social activities and volunteering activities is very, very early. Ah,
 
</strong>Michael Hingson ** 04:40
well when you were 11 and 12. And you said you were lecturing to some of your classmates, what did you lecture about?
 
<strong>Roberto Carlos Mayer ** 04:49
Well, in fact, I lectured about math about physics, about chemistry, about English. Many, there were some classmates who He had very difficulty in some of the subjects and the teachers always considered these people to be the those that would not be able to learn it. But I managed to teach them and to pass the exams. So there are parents who are very satisfied with my work. And so this was a tie for me a significant income source. It also allowed me to decide to what to do with my money, which normally is even those times was not the standard behavior for teenagers.
 
</strong>Michael Hingson ** 05:44
No, I certainly certainly wasn't. So did your parents encourage you to do this? In
 
<strong>Roberto Carlos Mayer ** 05:51
fact, my, my father was never very involved with me. But my mother, in fact, encouraged this, because she knew that it, it was the thing I like to do.
 
</strong>Michael Hingson ** 06:07
And so she encouraged you to develop your talents. Did she work? Did she work?
 
<strong>Roberto Carlos Mayer ** 06:13
Yes. She, she worked as a secretary at the big corporation.
 
</strong>Michael Hingson ** 06:19
And what did your father do?
 
<strong>Roberto Carlos Mayer ** 06:21
My father was an eternal student, he was involved in some very exotic subjects, which I never got to understand the 100%. But he didn't have a, as far as I know, irregular or working skills for long.
 
</strong>Michael Hingson ** 06:45
But you were always interested in math and science and technology, which is, which is kind of cool. And you learn to program these computers that your, your chemistry professor told you about? So What languages did you program in? What did you learn?
 
<strong>Roberto Carlos Mayer ** 07:02
Well, the first language I learned to program in was the basic basic Yeah,
 
</strong>Michael Hingson ** 07:10
I remember based on
 
<strong>Roberto Carlos Mayer ** 07:11
that, but then I, I started studying the organization of the microprocessors, and teach myself to program in assembler also. Ah, yeah. So I learned the assembler for the apple, two chip for ADHD chip, and many others, I don't remember.
 
</strong>Michael Hingson ** 07:38
Well, so you, you did that in college. And when you left college, what did you? Well, when you graduate, you graduated? What did you get a degree in?
 
<strong>Roberto Carlos Mayer ** 07:51
Well, in fact, the I don't know, this educational system here in Brazil is a little bit different. We get a standard nomination just for completing our studies as teenagers. And then we get into the university main factor, but when I left school, I started working. And due to this involvement with computers, first as a freelancer, and then in a very short time period, I managed to start working for a very huge local bank here in Brazil, where I was responsible for introducing this microcomputer culture. That was at the beginning of the 80s. And so I had the challenge to once again to manage my university studies simultaneously to this professional work, which was obviously was all day
 
</strong>Michael Hingson ** 09:02
what were networks like back then, so you talked about using micro computers, but they they had to in one way or another communicate with each other, I would assume, right?
 
<strong>Roberto Carlos Mayer ** 09:13
Well, in fact, communication was very, very restricted. Yeah. We had some communication through serial cables. I remember Rs 232.
 
</strong>Michael Hingson ** 09:25
I know.
 
<strong>Roberto Carlos Mayer ** 09:30
And another experiment I was involved, which is also uncommon. At that time, there were no printers for microcomputers. So we adopted telex machine to be used as a printer for microcomputers. But the don't the Telex machines don't use the ASCII character system. So we had to study how the Telex machines codes the characters they print, and then develop a routine to do the translation from the computer ASCII set character set to the set used by telex machines, which Alex Baldo was invented by a French mathematician called Bobo.
 
</strong>Michael Hingson ** 10:21
So, basically, when you printed something the the process was that the microcomputer whatever computer you were using would send the ASCII characters to a translating computer, which would translate and then send it to the printer.
 
<strong>Roberto Carlos Mayer ** 10:43
Now, it was all running on the same computer. Okay, okay, we developed a co developed language, which was running behind the this high level programming language. Yeah. And we connected the Telex machine to the serial port. So it was all running on a single micro computer with 8k of RAM memory.
 
</strong>Michael Hingson ** 11:13
You didn't even have a parallel cable, huh?
 
<strong>Roberto Carlos Mayer ** 11:15
No, yeah, I'm not.
 
</strong>Michael Hingson ** 11:19
Well, when I went to college at the University of California at Irvine, one of the things that I didn't have access to was any kind of a braille printer. They didn't really have much of any of those things back then. And one of the people in the computer science department, who I got to know very well Dick Rubinstein found a place that could well that had developed a sort of a way of making a braille printer it was using one of the wasn't an IBM Selectric. It was one of the computers with the little print cylinders, or one of the printers with the little print cylinders. And somebody had developed a routine that and they with a modified version of the cylinder that had some Braille dots on it in certain positions. And in certain rows. The, if I wanted to print something, the printer was actually connected to a PDP eight computer that did the translation. So I could have my print my compute Well, my keyboard and my system connected through a modem 1200 baud, and then this PDP eight would actually do the translation so I could actually get Braille print out. So it was a pretty fascinating sort of thing. And it worked. But, you know, that was back in 1971 1972. And 73 and beyond. But technology has changed a little bit since then, hasn't it? It
 
<strong>Roberto Carlos Mayer ** 13:05
hasn't changed by many orders of magnitude.
 
</strong>Michael Hingson ** 13:09
Yeah, being sarcastic. Yeah. So you went to work for a bank? And what did you primarily do for them?
 
<strong>Roberto Carlos Mayer ** 13:18
Well, in fact, today, he had bought some micro computers and didn't know exactly how to apply them in practice. So my my first job there was to develop the needed application software's in order to make these micro computers useful. And I started when then this was completed in a couple of months. Then they started buying more and more micro computers, and we needed more and more people. So I was at the time 20 something. And I had to manage a huge team. And to develop a group of new programmers which I had to train me I stayed there until 1986. And at the time I left I was 25. It was managing a team of 40 people.
 
</strong>Michael Hingson ** 14:22
Now when you were working at the bank, were you also doing work at Sao Paulo University.
 
<strong>Roberto Carlos Mayer ** 14:29
Yes, in fact, at that time, I was a student now i i was studying at San Paolo university, because I was my wish to continue to study something related to math and science and computers. But at that time at the public university here in San Paolo the the only course available with lectures at night was a computer A Course, which was intended to build math professors. So that was the only choice I had. I went after it. And I, I decided to take that course. In fact, when I finished that course, that was one year after I left the bank, I had already started working on my own. Thanks to that, then I was able to start doing my course in as a master's in science, in computer science and applied math. And that took me another five years at the university. And after one year, and a couple of months, I was invited to become a professor at the computer science department stayed there for almost 12 years.
 
</strong>Michael Hingson ** 16:00
When you were studying and working at the bank, and then after you left the bank, you I think you started your own consulting and went out on your own right? Yep. Okay, how did you do all of that at the same time, because being a student is pretty much a full time job typically. And working at the bank had to be a full time job. That was a lot to do at once.
 
<strong>Roberto Carlos Mayer ** 16:23
Yes, I think that's one of the my abilities I developed over all my life. And managing to balance these very different things requires, in first place, a lot of discipline. And on the other the other thing is, as I was studying many things I, which were, for me relatively easy. studying maths for me was never a problem in attending. Classes was enough for me to be able to pass the exams, net exercises, were just the task professors put on us, but they weren't for me learning to. Now I remember when I was in a very young child in six plus years, 10 years old. There was a professor basics Elementary School. Anyway, he didn't want to teach. He wrote a lot of math exercises, for class to solve. And when he, he ended up writing up all his exercises, I had already solved all but the last one. She took my piece of paper and use it to correct the exercises of the others. And I use this time, I had three inside class to do my other homework for the other. So the this was an example of how I was able to manage various things at the same time. So
 
</strong>Michael Hingson ** 18:07
you worked at the bank during the day, right? Yeah.
 
<strong>Roberto Carlos Mayer ** 18:11
Well, so Brian, in the morning to 6pm.
 
</strong>Michael Hingson ** 18:15
So classes were mostly at night for you then because yesterday started
 
<strong>Roberto Carlos Mayer ** 18:19
about 7pm and went until 10 3011. In the night, yeah. Wow.
 
</strong>Michael Hingson ** 18:28
I should do homework.
 
<strong>Roberto Carlos Mayer ** 18:31
Well, I the same way I learned to read in school, inside the class.
 
</strong>Michael Hingson ** 18:37
Okay. Can you? Have you ever been able to teach other people to develop those same skills? Have you ever tried to do that?
 
<strong>Roberto Carlos Mayer ** 18:48
Well, in fact, that's one of my current projects. I'm involved in its structure in this as a methodology to teach others to be able to do the same and multitask.
 
</strong>Michael Hingson ** 19:03
Yeah, and then be efficient. How's that working out? How is it working? Okay, are you getting? Are you having success of teaching other people to do it?
 
<strong>Roberto Carlos Mayer ** 19:15
Well, in fact, I am starting in structuring materials I am not ready to as a public to offer this to the public at this moment. I hope to do this over the next 12 or 15 mil.
 
</strong>Michael Hingson ** 19:30
Well, it it sounds like it'd be a very fascinating thing to to do. And if you can actually develop a program and a process and teach people to do it. That would certainly be a beneficial thing. At the same time, you know, people do need to take some time to relax. Do you ever take time to relax?
 
<strong>Roberto Carlos Mayer ** 19:50
Yes, of course.
 
</strong>Michael Hingson ** 19:51
Okay, just checking
 
<strong>Roberto Carlos Mayer ** 19:56
about my life the best way I I like to relax is traveling. And and this is also a subject I have developed very uncommon experiences due to many other works. Now another way of relaxing, I always say relaxing doesn't mean doing something relaxing means doing something different from what you are doing that is changing your brain operation to a completely different area. This can involve something like traveling, I like very much to travel by car to plan travels to get to know people in the way they live, and not the way us tourist packages are normally offered. So to know people in fact, and another way of relaxing, let's say I developed also very early when I started with this at the time I was at the bank is in doing voluntary work, which involves promoting a course and provides a way to know a lot of other people which are interested in the same course which have the same goals. But which is different from the working and studying space. So switching from one environment to the other is a very efficient way to relax. Another arena I'm involved now for over 10 years is in sports. So that's another way of relaxing and I take this very seriously. Why is my schedule reserved for that? Doesn't matter how much it rains or whatever happens? What kind of sports? But I'm playing volleyball for 10 years
 
</strong>Michael Hingson ** 22:04
volleyball? indoor or outdoor?
 
<strong>Roberto Carlos Mayer ** 22:09
Indoor indoor? Yeah, well, then
 
</strong>Michael Hingson ** 22:11
you get away from the rain. Okay. That's how you do that. Okay, I understand. Well, but even so, I hear what you're saying. And then you You really said something that I have felt for a long time. The problem with a lot of the guided tours and the tours that people buy is that you, you go somewhere and you're on a very strict schedule, and you don't really get to know people and you don't really get the same flavor of, of the environment that gives you a deeper knowledge and understanding and I'm buying with you I'd rather go somewhere and get a chance to meet people and spend some real time. My wife was a travel agent for a few years. Back when we first got married, and we would take occasional trips, familiarization trips, and again, they were they're well organized. But you didn't get to spend a lot of time it was as you would say today very touristy. And so we found that it was a lot more fun when we took our own trips and and really got to spend more time and get to know things a lot better than just the organized tours did.
 
<strong>Roberto Carlos Mayer ** 23:27
Yes, I fully agree with that. I always try to do it that way. Obviously, when you have a very short scheduled, you have some meetings, for work or for some organization where I volunteer and you have to fly out and back in just one or two days, you're obviously cannot involve a lot of time to do that kind of exploration. But when I have at least a week to be at some place, I always like to reserve some time for these kinds of local incursions.
 
</strong>Michael Hingson ** 24:08
One of the things that I also do is try to find, of course, for me only knowing English it has to be in English, but local radio stations for example that I can listen to, to really get a little bit more of a flavor. But yeah, I think you're right. And as a as a speaker, oftentimes, I will go somewhere and not be able to spend a lot of time because it's like one or two days, and then I'm off again, or I come home. And so I don't get to know things as well as I would like. But I really enjoy it when I do have the time to spend a few days somewhere to get to know people and to get to know the country. It is so wonderful to be able to have that opportunity. Yes,
 
<strong>Roberto Carlos Mayer ** 24:56
uh huh. Radio stations you mentioned are very interest thing strategy I also use during my my travels, I speak obviously, Portuguese, I speak English, I fluent in Spanish in German. So this allows me to, to communicate in many countries, but when I'm in a country where I don't know the language, the first thing I do is if I rented a car is hearing the radio. So accustomed the ear to the local language, and it obviously depends which country you are in, had, in some cases, it will be relatively easy. Let's say for example, when I was hearing the radio in the Netherlands, now understanding Dutch, if you're no English and German is not that difficult, once you will get a through the filter of the accent. On the other sides, you have languages, which are so complicated in their organization, that you can hear radio or even television for hours or days, and not be able to know the difference if you are hearing the news, or the transmission of a sports event. Yes. Chinese. To me, that happened to me in Poland, and Poland. In Poland, yes, the Polish language is very complicated, because it's, it's a language, which has roots in Slavic in Latin, and in the old German languages, like German and English. So you have for each word you have to know from which of these roots is word comes from. So it's very, very difficult. Well,
 
</strong>Michael Hingson ** 26:52
then you also have languages like Chinese, which are extremely complex and extremely different. From this, the civil ensign, and all aspects of it are significantly different from what we're all used to.
 
<strong>Roberto Carlos Mayer ** 27:09
He has of course, the you know, you have languages like Chinese, or Japanese or Hebrew or languages, like the Armenian which use each have different writing structures and different sentence organization. But in this case, for example, if you look at written polish, they use the Latin alphabet, but it's not. It's not understandable. I spent more than a week in Poland and managed to learn the basics, but it's very, very difficult. Yeah, not least I was able to enter a restaurant and ask for sprinkling water or non sprinkling water correctly.
 
</strong>Michael Hingson ** 27:56
Yes, or, or carbonated water or not carbonated water?
 
<strong>Roberto Carlos Mayer ** 28:01
That was too much. Yeah, yeah.
 
</strong>Michael Hingson ** 28:04
Well, I hear you, and, but it's, it is fun to go to different places. And I've had the joy of traveling to all 50 states in the United States over the years. And you know, there are different customs in different states. And it's fascinating just in this country. And you, you see some of it, of course, being around different countries in South America, and certainly one of the larger ones. And, again, the same thing, different customs, and it's fun and fascinating to to meet people who observe different customs, and we're used to,
 
<strong>Roberto Carlos Mayer ** 28:42
yes, like that considered other privilege. I think it's something which I got back from my volunteering. I, when I started as an entrepreneur, I started to volunteer in it trade associations. And due to my ability to speak in various languages, in a couple of years, I was allocated to international relations. So I started to get involved in International Federations in this area. And due to this, I had the opportunity to, to travel a lot, mainly in in the American area, from Canada to Argentina and in Europe. But in all, in almost 50 countries have driven cars and 29 of them. You
 
</strong>Michael Hingson ** 29:39
You've certainly had a wonderful golden opportunity to experience a lot I I've been to a few countries, not 50 but I've I've been to a number and really enjoy the people and I think that's part of it is that we have to recognize that not everybody's exactly The same way we are and we shouldn't be disappointed if things aren't just the way we are used to hear or in your case where you are because people and different civilizations are different cultures are are different. And we should respect that. And I sometimes I've seen tourists who don't, which is unfortunate.
 
<strong>Roberto Carlos Mayer ** 30:22
But in fact, the more civilizations and different cultures, you know, you'll have a, I think you'll have a better understanding of how human life in works. In fact, I think most humanity problems come from those people who live in a single culture, maybe due to religious beliefs due to some autocratic government, which are restrained into a very single position. But I think most most humans in our in, in fact, good people, even those involved in autocratic regimes. I, I want tell the guy's name. But for example, I had the opportunity to chat for hours and hours with a guy in Kuba, which was part of the official Communist Party. In Kubernetes, every couple of years now, you can have private businesses, but the licenses are only given out to members of the party. And I, it was my second time in Cuba. So I knew that I would be allowed to travel alone through the country, I went to visit a National Park, which is about 300 kilometers north of Nevada. And then I in the evening, I got to a very scenic city on on the shore. And this guy had who had the license to operate, small hotel and restaurant there. So he invited me to obviously pay to have dinner there. And then we started chatting I came in, it was still day, and when I left his place, it was already after midnight, to drive back to LA bhana. Another three hours, wow, come back to the hotel, because the Congress, the conference, I would I was participating got started next day. But it was a very interesting chat, and after some some doses of coupon room, he lost any restrictions on his talk. And then he, he told me about his real life.
 
</strong>Michael Hingson ** 33:06
And that's, that's the whole point is to get to know people well enough to really have the opportunity to understand. So it's, it's a lot of fun to do. Well, you so you continue to this day to do math and, and deal obviously with science and so on. But when you left the bank, what what did you start to do from a consulting an entrepreneurial standpoint? Although obviously, you had an entrepreneurial spirit before then, but what did you start to do to earn an income and so on after leaving the bank?
 
<strong>Roberto Carlos Mayer ** 33:42
Well, in the first years, I worked as a consultant, I did some programming and I did a lot of teaching other people to learn to program at the time, the C language was on the market. And here in Brazil, there were very few people who were able to teach to other programmers. Yeah. So at that time, I, I started teaching and also writing I published some technical books in the programming arena, the time also was invited to translate some of the of the American authors which were writing about those subjects at that time. So, I, I had a lot of involvement and then when, at the university, I went into the working my thesis then I started to develop a project about the development of user interfaces. Now that was at a time where not even Windows three was on the map. market. And that was the the keystone to set up my my first former business. Yeah. That was 1990. Yeah.
 
</strong>Michael Hingson ** 35:18
Yep, Windows was was around. I loved MS DOS. But I also understand the value of windows and graphic interfaces and all the other things that Windows brought. But for a while MS DOS was a much more accessible language or system operating system for me to use then windows that wasn't really something that worked well with screen readers for blind people. And that evolved over time.
 
<strong>Roberto Carlos Mayer ** 35:50
Technology always, always evolves. Basically, companies reframe recycling what they do in the you have to reinvent yourself every couple of years to stay on the market. And you have at this time, no, no it product you can buy, which is on the market for more than 10 years.
 
</strong>Michael Hingson ** 36:18
If that long, but yeah, and you're right. And and look, there are some things that although the products change, the basic concepts are things that have been around for a while, and it's just that they evolve. I mean, look at integrated circuits, what are they, they're, they're made up in part of a lot of transistors that that came around first, and transistors came from tubes. And although the theory is a little bit different, basically what they do, ultimately is the same thing, but we're getting faster and smaller and more efficient in everything that we do.
 
<strong>Roberto Carlos Mayer ** 36:56
Yeah, in fact, that happens on the electronic arena and happens also on the on the math Friday, if you look at the papers written by mathematicians like poster from Neumann in the 30s and 40s the structure of current computers still obeys the basic ideas they put on paper. And the thing the what we are now seeing being developed, which changes this is what is called the quantum computers that right that will change the the theoretical background, but they are still very, very limited and needs to use standard computers as an interface because they have no interface of their own up to this moment. Right. So maybe that in the future, they there will be just add ons with very capable processors to do something with standard computers do not. But there is no no clear way for them to to gain the the main market for us to have these kinds of computers at home or in standard business. Right?
 
</strong>Michael Hingson ** 38:13
Not yet. But it will happen, it will happen. No, no doubt that it will happen at some point. Well, so going on that same discussion point. What about artificial intelligence, I actually listened to an interview with someone recently who said that the time is going to definitely come and maybe not in the too distant future. But the time is going to come that computers will be able to truly create on their own and truly have the potential to overwhelming what we do you think that's true?
 
<strong>Roberto Carlos Mayer ** 38:56
I don't, I don't either. I don't artificial intelligence is a very old subject. I remember I was still a student at University. We were visited by a Japanese professors, which were coming down here to tell us about what other time was called the fifth generation computer project to develop artificial intelligence that's 40 years ago. So and we had a lot of press coverage during the last 12 months due to this kind of generative AI, which Chad GPG provides. And in fact, the algorithms which are based inside these kinds of plugs are known in the computer science arena for decades. The main point is computing power available at the time wasn't enough to build big enough models so that they can simulate being humans. That is the I think the main difference nowadays. But this doesn't change the basic conceptual fact that they are just reproducing a combination of facts and knowledge which they collected from other humans. And creativity is very different from neural networks are from other AI, so called algorithms,
 
</strong>Michael Hingson ** 40:40
so do you. So you don't think that with, let's bring back into a quantum computers and so on, that take processing to a whole new level, you don't think that will give computers the opportunity to become creative in their own right and compete for experiences?
 
<strong>Roberto Carlos Mayer ** 41:05
I think we won't see this in our generation, I think the if you look at the human brain, in detail, science has still not explained how it works. how humans are, in fact, able to connect ideas which have been stored in your brain for decades. Like I'm using know my brain in order to answer your question. And what's happening in my brain in order to module the words I'm saying to you, that's not yet explained. So it would be very, very difficult to have something simulating something we don't know how it works. Yeah, that's about the, the number of neurons we have inside the brain of every human is still bigger than any computer ever built. The other point is economical, I think there's another factor which people are not looking after that this very huge AI models need a lot of computing power. So they are restricted to very huge organizations. And, in fact, we are seeing that the capacity of data centers, which are being used for by these kinds of models, is restricted to what's called by the President, the big tech companies. And smaller companies are just reminded to pay them to use their capacity. The other point is, the amount of electric power. And the impact on environment, this will all have could also be a limitation over time for the usage of this kind of computing. The same way. For example, it has been happening with some of these crypto currencies, which was also a church promise for big changes for humanity a couple of decades ago, and it still hasn't happened. In fact, we have obviously, you have a range of people using this kind of stuff. But it has not got mainstream mainstream is still standard money. Banks continue to exist. International trade is still conducted using standard money.
 
</strong>Michael Hingson ** 43:48
Well, and cryptocurrency took some big hits over the last year or two as well. And it is not the panacea that everyone said it was going to be.
 
<strong>Roberto Carlos Mayer ** 43:58
Yeah, exactly. That's called culminate in it. Right. We frequently have this kind of huge promises, which then do not deliver. Metaverse, for example, is another example that was very huge in hype in marketing a couple of years ago. And it seems also to have been these appearing just days behind AI.
 
</strong>Michael Hingson ** 44:26
Yeah, yeah, we are. We're very fickle as a as a race. We just go by the latest thing or the thing that people start to publicize and we forget the other things and that that's a problem. We don't focus very well, especially over the long term.
 
<strong>Roberto Carlos Mayer ** 44:47
Yes, the that requires the capacity to at first to remember all what has happened. And most people prefer to do Forget, yes,
 
</strong>Michael Hingson ** 45:00
we do not learn from history nearly as well as we ought to.
 
<strong>Roberto Carlos Mayer ** 45:07
And so that we are condemned to repeat it.
 
</strong>Michael Hingson ** 45:11
Good point. Well,
 
<strong>Roberto Carlos Mayer ** 45:15
someone wrote this before me, I'm just repeating it. I don't remember who wrote this.
 
</strong>Michael Hingson ** 45:19
No, I know what you're saying though. I, I've heard that too. So what made you decide to, in addition to work, in addition to working and to being in school and being an academic, now, are you still doing things at South Paulo University?
 
<strong>Roberto Carlos Mayer ** 45:35
No, I left university at the end of the 90s. So you're just do my involvement in the I trade associations. Plus, at the time, I had little children, two boys to care for. So that was too much to synchronize on to manage all of this even for me, so I had to step down from university. People they didn't want me to live. It was a battle for almost two years to be be able to live better in the end i i left
 
</strong>Michael Hingson ** 46:17
children do take time, don't they?
 
<strong>Roberto Carlos Mayer ** 46:19
Oh, yes. When they are small, especially. Yeah.
 
</strong>Michael Hingson ** 46:25
Well, but as they grow older, you have other challenges. Yeah.
 
<strong>Roberto Carlos Mayer ** 46:31
You need less time, but resources, you will will still have too
 
</strong>Michael Hingson ** 46:36
many some less time. But it's got to be quality time. Yeah. Now, are you still married?
 
<strong>Roberto Carlos Mayer ** 46:44
Yes. But I'm in a second marriage. Marriage went,
 
</strong>Michael Hingson ** 46:52
went went a different way. But it's good to have somebody to share with you as of course. Now, have you taught her to multitask and be as organized as you
 
<strong>Roberto Carlos Mayer ** 47:05
think? Similar maybe not to the same level, but But I think when we get older we will learn to to see value in these kinds of abilities in other people's.
 
</strong>Michael Hingson ** 47:21
Yeah. Which is great. Why did you start volunteering and doing some of that in the first place?
 
<strong>Roberto Carlos Mayer ** 47:31
Well, my, I had started volunteering, when I was still at the bank to organize user groups to foster the introduction of microcomputers here. And the time I was involved with the was called the Microsoft User Group, which
 
</strong>Michael Hingson ** 47:56
was, I remember that, yeah.
 
<strong>Roberto Carlos Mayer ** 47:58
And I even had the opportunity to, to interact in person with Bill Gates when he was just a couple of millions words, not billings,
 
</strong>Michael Hingson ** 48:12
you mean that guy who said we never need any more than what was it? 64k of memory? Yeah. Okay.
 
<strong>Roberto Carlos Mayer ** 48:19
She traveled here to Brazil for the first time in 1987. And at that time, due to my English, I was in charge to helping him out with the lectures, you was going to provide our meetings. And I also had a long conversation. One evening, in fact, one night, it was the, there was a huge meeting at the house of the guy who at the time was the president of the user group. And this guy had also commercial interests in representing Microsoft in Brazil, and he invited many politicians and other businessman and they were all on Bill Gates. sides the whole evening, and I remember it was always midnight, the owner of the house, called me in to decide and asked me if I was able to have a bit and bite conversation in English. I said, Yeah, of course. And then he said me it is. Bill Gates is already tired of speaking about economics, politics and business. He's asking for someone to talk about technical subjects. So I had the privilege to sit before the on a sofa line in in a room during that big house with Bill Gates. For almost two hours, chatting about technical subjects at that time, Microsoft was developing what was called the Quick family of programming languages, which then became the visual family, which is still on the market today in Visual Basic, and maybe the most normal. So I think the that was a privileged situation. Getting back to what you were calling about the volunteering, and you all to all these experiences, I also started writing as a volunteer for some magazines, some newspapers, regular columns, and due to this publicity, then people were the time leaders for the IT trade associations came after me and invited me to participate. And I, in that arena have a very long, very, very long training in on the person on the state level, then on the national level. And then on the international level. I so much that about eight years ago, I wrote a book about all these experience.
 
</strong>Michael Hingson ** 51:25
What's it called? Well,
 
<strong>Roberto Carlos Mayer ** 51:27
it's written in Portuguese. Yes, the title translating into English, it will be something like, together, we are more, in fact doing. And you'll gather, a basic idea is when you gather together people which are after the same course, then you have a lot of techniques you can apply in order to influence public opinion, governments and to create relations about the communities you are connecting. Because business is always between people. So when you want to do international trade, for example, you have to develop in first place relations in second place, trust with other people. Otherwise, you can travel a lot, spend a lot of money, but you want to be able to sell anything. Go
 
</strong>Michael Hingson ** 52:25
back to Bill Gates for just a quick second, would you? Would you say that Bill Gates is clearly one of the leading visionaries of our time.
 
<strong>Roberto Carlos Mayer ** 52:37
I don't think so, at current time, but he was at that time. Here and Steve Jobs said up infrastructure for change in the IT arena, which we are still experiencing. They're the consequences of what they set up.
 
</strong>Michael Hingson ** 52:58
What would you say are the leading visionaries today in in all of that?
 
<strong>Roberto Carlos Mayer ** 53:04
While I think we don't have some someone we could call a very big visionary, some people, many people are trying to to be this person. But it doesn't matter if you look at Elon Musk or not the guy from Oracle that they are not presenting anything, which in fact will bring in us huge changes. As these two guys we were talking before half.
 
</strong>Michael Hingson ** 53:33
My My thought is Elon Musk's should have stayed with with the Tesla vehicles. He's done more to change and bring about and could do more to bring about change regarding vehicles and electric vehicles and so on and going into the technology world. Yeah, I think there are some issues there.
 
<strong>Roberto Carlos Mayer ** 53:57
Yes, of course, but I but electric vehicles are not a new invention. In fact, electric vehicles existed before details which are powered on oil. So that is the first experiments done in German at the end of the 90s. In the late 19th century, were electrical vehicles. And then the oil based motors obviously showed much more power, so they replace them and that got into production. I think this is a an evolutionary process. What I think I've seen, yes, what is now called the traditional carmakers like Mr. Ford or Honda or the others. They have the capacity to produce similar products there is no invention and no patents and nothing which To avoid makes the Tesla production unique.
 
</strong>Michael Hingson ** 55:05
I guess I guess what I'm saying, though, is that I think he stood and stands a bigger chance of having a greater impact if he had stuck with that than going into to some of the computer stuff where he clearly does not. But, you know, everybody makes their own choices.
 
<strong>Roberto Carlos Mayer ** 55:28
Yeah, of course, I think if you look at his his work at Twitter, then exactly. You're back. He's been able to, at least that's the way I see it. Yeah. But there has basically been destroyed by Yeah, he's his policies inside the company. Yeah, I think that's the people who have created the code or have left the company changing the name to make any good? No,
 
</strong>Michael Hingson ** 56:03
that makes no sense and doesn't doesn't help anything at all. Well, so you, you've been writing what are some of the more recent books that you've written?
 
<strong>Roberto Carlos Mayer ** 56:15
Well, after this, this book for the IT trade association experience, I started working on another book in a very different arena, I I got involved in multiple support groups, for people and families, which are involved with addiction due to a problem in my current family. And due to all this experience, I had previously in in other voluntary movements, I was telling you before, then, I was able to understand the significance of this and also to ask questions, which most participants had never made before. So I was led to get to get in touch with the founders, the leaders and I myself, decided to research subjects which had not been researched before. Maybe you are the audience have heard about the Serenity Prayer which aims in the surface due to Alcoholics Anonymous, which is used in most of mutual support groups are most people just repeat it in a very mechanical way. And don't think about it at all. Think what it really means. Yeah. I had the that was another very interesting coincidence. One of the founders of the movement, I participated at the time, was an American priest, the father issues with Father, which was American, he was born in southern Texas near to the Mexican border and came here to Brazil at the end of the 60s, he lived pulled up 200 years and nine months in age. And during his last, let's say, five or six years of life, in fact, I, I had a lot of interaction with him. And he is has written the foreword to this book I wrote about the Serenity Prayer. He even instigated me to publish this book in the United States, put me in contact with some Jesuits in America. But then the pandemic came in. So this is still on the my to do list.
 
</strong>Michael Hingson ** 59:03
I hope it does get published in the United States, I think it would be very beneficial to do it, what got you involved in the whole issue of religion and, you know, in spirituality and so on,
 
<strong>Roberto Carlos Mayer ** 59:17
but in fact, it's not. Religion and Spirituality are mixed up with you two interests or by many people, but in fact, they in my vision, they are two very different concepts. I was born in a Jewish family so I, I have this this word view since a child but I've never been orthodox. So I've always been open to to understand other people and even over time, participated in many other cultures. But the main fact is, when you look at religions, they try to explain how you have to behave or what's expected in order for you to get some kind of reward. Maybe in this world, or I suppose the next word, or will be after our, that's us, physically, humans. And Spirituality, in my view is something very different that spirituality is, in fact, a couple of rules, which teach you how to behave, how to act, so that you can benefit from that, and others are not damaged, by the way you are acting. And it's about interaction and action. And this is very different from religion, if you look at human history, doesn't matter. If you look at Western civilization, like the crusades in the middle age, or what's happening over the centuries in India, there are a lot of human wars, which have been fought just for religious differences. So that's a very, very complicated subject, which we could be talking about for hours, hours. Yeah. Well, I have even a whole speech about the subject, telling you this history of religions and how spirituality is different, is a very interesting subject. And it's, it is the subjects I touched in this last book. What
 
</strong>Michael Hingson ** 1:01:53
is so unfortunate is God is God, everywhere. But every religion thinks that it's the only way to get to God. And it's, it's, and God just supports that religion. And neither of those is true.
 
<strong>Roberto Carlos Mayer ** 1:02:11
In fact, the most religious leaders tried tried to use this as a way of, in some way gaining power. Yeah. That's what history has, has shown us.
 
</strong>Michael Hingson ** 1:02:28
Yeah, it's it's not that way at all.
 
<strong>Roberto Carlos Mayer ** 1:02:33
Of course, but the I think the this process of people understanding this and acting in a way, which is collectively positive for the whole of humanity, and it is, in fact, something which is still in its beginnings, we still have wars, for religious reasons.
 
</strong>Michael Hingson ** 1:03:01
Why Well, or we have wars and people, some of the people try to say it's for religious reasons, but it's not I mean, look at we've experienced over, you know, a little while the whole issue with Israel and Hamas and Israel, and and I'm not gonna say the Muslim world, because I think it isn't. It doesn't need to be that way. If you deal with the fact that in reality, that's the same God. But some people try to use it again for their own purposes, rather than really being very spiritual about it at all.
 
<strong>Roberto Carlos Mayer ** 1:03:39
Yeah, the fact that the moment you fire doesn't matter if it's a rifle or a missile, or a bomb, you are damaging another human. So yeah, at that moment, you have stopped having a spiritual behavior, right, because you're out there in one direction you are sending in a nation. Yeah.
 
</strong>Michael Hingson ** 1:04:02
You mentioned mutual support groups. Tell me more about that.
 
<strong>Roberto Carlos Mayer ** 1:04:08
Well, the this is what I mentioned, who wrote the foreword to my book. He was responsible, his name is was Harold ROM, and he brought to Brazil an American movement called the Townsville app to help families of people involved with addiction. That's got some kind of adaptation here in Brazil. And after a couple of years, this is movement is still active, but I participated there also. But I had some, some problems with it after this. This book came out I At some very difficult problems there. I think this, they were very, very stuck at what they had made up and didn't want to change anything. And I think the main reason behind is this, the contents I set up in this book that we're showing something was really needed. Now over any, any human invention needs to be adapted over time, because we are not, God, now we are not perfect. Makeup up can always be entered. And so now for it's now almost four years, we have set up a new organization called Conscious laughs translating it from Portuguese, which has the same purpose. But we have done a lot of updates to the methodology and having expanded it to cover not only addiction, but also other kinds of very difficult situations people can have in life, like, for example, people who have children with strong disabilities like autism, or, or others, which are really difficult to handle. So,
 
</strong>Michael Hingson ** 1:06:25
have you had any addiction issues in your family? Yeah. So that brings a personal and a little bit closer to home?
 
<strong>Roberto Carlos Mayer ** 1:06:35
Yes, of course, the the addiction in society is still kind of taboo. And you know, most people don't know what's happening. Most people don't want to learn about it. And it's very, very, at least here in Brazil, most people who are not informed about the subject tend to do some moral judgment, while in fact, it's a disease. Yeah.
 
</strong>Michael Hingson ** 1:07:12
I know. And there are a lot of people who drink a lot of alcohol. I've never liked the taste of alcohol, I can drink wine, and I can occasionally have a drink. But I've seen people drunk. And I just don't ever want to be in that position. It doesn't help. I've seen how people behave. And some of the times it's not been from a person who's an alcoholic, they just overindulged once, when I was in college, there was one. One colleague, who just drank to excess one night, he wasn't an alcoholic, he never did it again. But he got really sick from all the drinking. He never did that, again, least in the time that I knew him. But you know, it's, it's a problem. And we, we also try to use some of those things to cover up our own fears. And we don't learn to deal with those either.
 
<strong>Roberto Carlos Mayer ** 1:08:13
In fact, for whatever it is, most people are in this situation you are mentioning, they get sequenced, they consider it very, very bad to be in that situation. And don't repeat it. But that's another arena where science is still in depth with humanity. And there is a small group of people, which go into addiction very easily that is the but stay saints after using alcohol or other substances is so important for them that they transform themselves in a kind of slaves. Repeat this experience, again and again and again. And medicine already knows that when you repeat this process, the amount of alcohol or other substances, you need to provoke the same result in in your body gets bigger and bigger. So that's the reason why people who start to drink regularly then drink every time more as the in general, this brings huge health problems for people when they don't stop and it beings from other other kinds of what's called the more heavy drugs. In general, are people's people stop earlier because the consequences come up rapidly and
 
</strong>Michael Hingson ** 1:09:52
for the people who don't want to face the consequences, and it's not only a problem for them, but it becomes more of a problem for all of us. Yes,
 
<strong>Roberto Carlos Mayer ** 1:09:58
and for people who We live with them. That's the point. Yeah. Every single person who's in addiction provokes problems for at least four other people around them. And that's the reason why these support groups exist, because supporting these people is not as a standard public policy, up to this moment in any country in the world, I know. Yeah, governments are into what's called the drug wars, and not about the process of healing families. Some health organizations around the world, help people who are in addiction, but the families around them have very little support. And
 
</strong>Michael Hingson ** 1:10:51
so they don't know what to do about it. And when well
 
<strong>Roberto Carlos Mayer ** 1:10:55
not really know what to do, but it's so that the addiction changes people's right, you're very radically, right. This is it, this creates emotion, very strong emotions inside us when you live together with up to the point you think you are the worst person in the world, you're having a church problems that nobody else have passed through this. And this is not true. In fact, everyone who goes through this process has the same kind of behavior, but at this is taboo, you have no access to this information, then you are put into this obviously, the first thing we say in support groups, when you come in as you are not alone. There are a lot of people who have gone through the same process.
 
</strong>Michael Hingson ** 1:11:49
And that's the real point. And that's the value of support groups is that there are people who have been there they've been they've done that. And if you let them into your lives, and you learn a lot more about how to deal with it, and how to address it. Well, what kind of activities and initiatives do you have coming up? What's next for you?
 
<strong>Roberto Carlos Mayer ** 1:12:11
Well, I, I'm I told you at the beginning of our conversation, I am into transforming my abilities in time management and discipline into a methodology is become probably another book will become, obviously, a lot of teachings. And structuring this kind of thing is very, it's a very, has to be done very carefully. Because you are you are involved directly with people's life. So the idea is helping people to live more significantly to balance all areas of life. It's customary that people say I don't have time to do that, and that, but it's just a matter of choices. No, every day, every moment we can choose what we want to do.
 
</strong>Michael Hingson ** 1:13:14
Always a bad choice.
 
<strong>Roberto Carlos Mayer ** 1:13:15
Yeah, exactly. And choice. So this has to be done very carefully. And I think this this many experiences I've been telling you about has put me into a situation where I can understand the impact of this is it's very different when you talk about something like this with people like us in American scenario or if you look at people in other cultures. So this has to be in respected, but at the same time, humans are although there are differences, we have also similarities which can be explored if we are carefully to to deliver this, I believe worldwide. But this is a huge pretension and I am doing it carefully. So that it really goes through it. I'm not in a hurry to to produce this publicly. But I'm already developed some speeches with some parts of this. I think people are liking it. Well,
 
</strong>Michael Hingson ** 1:14:35
I hope it gets translated into English as it gets done and I can I would love to read it.
 
<strong>Roberto Carlos Mayer ** 1:14:42
In fact, we'll do the work we are doing in the cultures of movement. We are already developing many things in various languages. And while you were asking me the previous question, I was remembering a phrase from Elizabeth Gilbert now, he wrote that about their share experience traveling in the Middle East and then to the Far East. He was into the film, maybe you heard about her. And she was also a person which addiction problems. And there's a phrase I remember too, when you were talking about religion and spirituality, and he, she says that religions are the way they promise you to save you from hell. And spirituality is for those who have already been in hell.
 
</strong>Michael Hingson ** 1:15:42
That point? Well, I want to thank you for being with us. We, we've done well over an hour. And that's fine. That means we've, we've enjoyed it. And I hope everyone listening has enjoyed it. And I really appreciate you being here. And I hope that you listening, enjoyed this and found it useful and inspiring and helpful as well. Love to hear your thoughts. So how can people reach out to you learn about what you do as a consultant and so on? And if they'd like to reach out how do they do that?
 
<strong>Roberto Carlos Mayer ** 1:16:19
Well, the easiest way is, I have a website. That personal my personal website is ROberto C. Meyer, my <a href="http://name.com.br" rel="nofollow">name.com.br</a> is spelled out that I have a QR code projected here in my background where people can access this directly.
 
</strong>Michael Hingson ** 1:16:38
Could you go ahead and spell the website? Yes,
 
<strong>Roberto Carlos Mayer ** 1:16:42
it's the domain name is. My name is Roberto our R O B E R, T. O. C, which is the initial of my middle name. Mayer my surname M q y e <a href="http://r.com.br" rel="nofollow">r.com.br</a>. From Brazil, Brazil, right.
 
</strong>Michael Hingson ** 1:17:06
Okay. Well, I hope people will reach out. I very much enjoyed this and also want to keep in touch, we can certainly explore that. But I want to thank you. And I also want to thank you for listening. If you'd like to reach out to me any one you're welcome to do that. I'd love to get your thoughts and comments. Feel free to email me at Michaelhi m i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our website, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And hingson is h i n g s o n So www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Wherever you're listening, please give us a five star rating. We love those ratings. And we really value them and appreciate them and all of the comments that you want to make. So please give us a five star rating and review the podcast and hope you'll listen to other episodes if you haven't if you just discovered us. Welcome I hope to see you on more of these. And Roberto one last time I want to thank you for being with us and spending all your time.
 
<strong>Roberto Carlos Mayer ** 1:18:10
Thanks to you, Michael for your invitation.
 
</strong>Michael Hingson ** 1:18:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Thinker and Philosopher with Roberto Mayer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5e8077f6-640c-4300-ab94-f8bdfbab1022.mp3?source=rss&amp;ext=asset.mp3" length="38705453" type="audio/mpeg" />
<itunes:episode>235</itunes:episode>
</item>
<item><title>Episode 234 – Unstoppable Bump in the Road Conqueror with Pat Wetzel</title>
<guid isPermaLink="false">https://pinecast.com/guid/7c693134-236b-4e84-8369-fc2634f33759</guid>
<pubDate>Fri, 24 May 2024 10:00:30 -0000</pubDate>

<itunes:duration>01:07:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/51845eff-4b2b-4dfe-b116-aeb8d5745240/UM234-Pat_Wetzel-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Bump in the road? Indeed. Meet Pat Wetzel. Pat is a graduate from the University of Pennsylvania and Wharton Business School. She began her professional life working in the finance industry in New York City. We talk about some of that in this episode of Unstoppable Mindset and we even get Pat’s take on today’s economy.
 
Pat’s life changed dramatically when she was diagnosed with a serious neurological disease myasthenia gravis. She went through a divorce and eventually reassessed her entire life. Talk about being unstoppable, to sum it up, Pat decided to continue living. She is one of the relatively few who was diagnosed but fully survived and moved on from her disease.
 
Along the way she discovered soaring-flying high in motorless airplanes. Soaring she began to do not only in airplanes, but with the rest of her life.
 
I think you will be totally inspired by Pat’s story. Four years ago she began the Bump In The Road podcast and just this year she published her first book called, you guessed it, Bump In The Road. Check out Pat Wetzel’s story on our episode this time and I hope you will pick up her book as well as listening to her podcast, after you listen to this one of course.
 
 
<strong>About the Guest:</strong>
 
Pat Wetzel, a graduate from the University of Pennsylvania and Wharton Business School, embarked on her adult journey in the bustling city of New York. Little did she know that her path would take a dramatic turn, when she was diagnosed with a serious neurological disease myasthenia gravis.  A divorce and the resulting chaos forced her to reimagine her life.
A chance encounter with the sport of soaring-flying high tech motorless airplanes cross country-became the portal to unexpected adventure, leading her to soar to new heights, both metaphorically and literally. Her adventures in the air became the back drop for conquering challenges, finding courage and connecting with a greater natural world.
Through her experiences, Pat Wetzel has emerged not only as an individual who is wise, but as a podcaster and author with a profound message to share. In &quot;Bump In the Road: 15 Stories of Courage, Hope, and Resilience,&quot; she channels her unique perspective, weaving together tales of human strength and triumph. The stories, based on her weekly podcast Bump In The Road, inspire others to navigate life's bumps with hope and to find courage in the face of uncertainty.
In this book, Pat's story and the story of her 15 guests is a testament to the unwavering power of the human spirit and a reminder that even amidst the bumps in the road, our potential for growth knows no bounds.
** **
<strong>Ways to connect with Pat:</strong>
 
Website: <a href="http://BumpInTheRoad.us" rel="nofollow">BumpInTheRoad.us</a>
Instagram: <a href="http://Instagram.com/BumpInTheRoad.us" rel="nofollow">Instagram.com/BumpInTheRoad.us</a>
Twitter: <a href="http://Twitter.com/CancerRoadTrip" rel="nofollow">Twitter.com/CancerRoadTrip</a>
Facebook: <a href="http://Facebook.com/BumpInTheRD" rel="nofollow">Facebook.com/BumpInTheRD</a>
Linked in: <a href="https://www.linkedin.com/in/patwetzel/" rel="nofollow">https://www.linkedin.com/in/patwetzel/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Howdy, and welcome to another episode of unstoppable mindset. I am your host, Michael Hinkson. I really am glad that you're here with us today. And today, we're going to chat with Pat Wetzel. Pat is an interesting person by any standard. She is a graduate of University of Pennsylvania and the Wharton School of Business, I'm jealous, but that's okay. She then started out working in New York. And we'll have to have a discussion about best places to buy bagels in New York. But she had a diagnosis that changed her whole life and her whole career. I'm going to leave it to her to talk more about that. And everything that follows. She is also a podcaster. She has a podcast called a bump in the road. And we'll I'm sure talk about that in the course of the day. And she's an author of a book. And guess what the book is entitled bump in the road. Anyway, Pat, welcome to unstoppable mindset. We're really glad you're here. Thank you. Nice to be here. So tell me a little bit about the early Pat growing up and all that sort of stuff.
 
<strong>Pat Wetzel ** 02:28
Oh, early Pat. Let's see, I grew up in northern New Jersey in a town called Upper Saddle River. And it was just beautiful countryside as a kid, or as a teenager, of course, you hated it, because the only thing to do was play sports and go to school. But actually, it was really a very idyllic, my family settled deal is spent a lot of time in Europe, which gave me a rather different perspective on the world. From the time I was very young. I knew it was a big world, there were different people and cultures. And I really loved that. And I think that influence the remainder of my life in that I enjoy going into different places. And I think it also gave me a tolerance not just for differences in people and culture, but for a little bit of adventure and risk. Went to school started off in the bond market in New York back in the 80s, which was a very cool time to be in the bond market. But I received a diagnosis of myasthenia gravis, which is a very rare neurologic disease. And it causes weakness in voluntary muscles, which includes your eyes, your mouth, your tongue, the ability to breathe or walk. So it was pretty devastating. It really took my life in a direction I did not anticipate. Not a lot of upside there. But one of the good things that did come out of it was that it gave me a time to pause and get out of the rat race craze, super competitive business world. And I think I look at who I was, which really ended up more from my perspective, was kind of this from as opposed to the eat what you kill side of the spectrum, which is a little bit more market oriented.
 
</strong>Michael Hingson ** 04:14
So well tell me more about that. So what did you do?
 
<strong>Pat Wetzel ** 04:20
Really, it was survival, quite honestly. I was up in New Haven, in New Haven area. I had a thymectomy at Yale, which is where they remove your thymus, they think they're not even sure that it somehow influences the course of your disease. And indeed, there are some precancerous lesions there. So it was a it was a good move the whole way around. Initially, you're on all these drugs and you're having to titrate these drugs. And it's a matter of at first just not knowing if you're going to live about a third of the people die about a third of the people remain seriously disabled, and about a third go on in life and I was luckily in the latter group. Ah,So okay, we'll tired and things, but it's nothing major, and I'm no longer on any medication. But it um, it is quite life changing, to say the least. Yeah, I would, I would think that it would be
 
</strong>Michael Hingson ** 05:14
pulling, removing your thymus and just all of the various things that go along with that it has to be not a very fun thing, do you still go get checkups on any kind of regular basis?
 
<strong>Pat Wetzel ** 05:26
No, interestingly, when I started flying, fast forward a decade or so, when I started flying,I was having full time trading my drugs, and one of the problems is having too much in your system gives you the same symptoms as having too little. So you never know you're ahead or behind. So I decided to start weaning myself off my drugs. I did this without medical supervision, I do not recommend anybody do it, no doctor would have taken the risk. But I decided to do it. And indeed, it worked. I might get a little tired or whatnot, I can manage that. And that was really the end of my interface with the medical establishment for that period of my life. Wow. Well, so. So let's go back. So you started in the bond market in the 1980s. Of course, we had the recession in the 1980s, and all the economic things. So typically, as interest rates, well, so as interest rates go up, does that mean that usually bonds go down or they go up, they go down in terms of value, the thing that was really interesting in the corporate market was that all the previous parameters for risk assessment were no longer viable, because the interest rate environment had changed so drastically. So there were new models being created, the rating rating agencies were just so far behind the curve, they weren't very useful in terms of assessing any risk. And it was a very interesting time in that.If you remember, Michael Milken, he really changed the face of corporate finance, in that he made capital accessible to mid tier companies, they never had access to this type of capital before. So it was a really interesting time period financially, but for the aberrations of these incredibly high interest rates, and for the fact that the access to capital was dramatically changing, for much of corporate America. So fast forward, out of curiosity, just to go off of the, the timeline to today. For the past few years, economists have been talking about how we're going to go through this incredibly high level of inflation and, and it's gonna it's gonna cause unemployment as we raise the interest rates to go up. And the reality is that and I was reading an article by Paul Krugman, this morning from the New York Times, a lot of what people predicted just didn't happen at all. What do you think about all that? I think the economy is proven to be a little more resilient than we thought. But I also think government numbers are pretty useless. Years ago, when the numbers made no sense to me, I found a website called Shadow <a href="http://stats.com" rel="nofollow">stats.com</a>, which is by math economist. His numbers made sense. The government has revamped their numbers. So many times there's no continuity in terms of trying to ascertain what's actually going on. I think you are starting to see more layoffs. I think that our economy personally is fairly brittle and fragile. i What's going to be the event that said something's off. But if you look at say, banking, everybody's underwater in their bond portfolio, commercial real estate market is plummeted. There was recently a building in San Francisco that I think assessed for 40 or 50% of its value just five years ago. And it's happening in numerous urban areas. The economy is really slow to react to these large changes. It's been slower than I thought it would be. Look at the housing market, for example, interest rates are at 8%. They weren't 3% A few years ago, that's a 5%. That's a 5% change. Typically, the rule of thumb is you see about a 1% 10% change in valuation for every 1% move in interest rates. Well, that would argue for close to a 50% change in market, the market value of real estate assets, but you're not seeing that in a lot of places. I think that we need to be a little patient. I think there are a few things impacting it. And it varies by locale, of course, the media usually oversimplifies so many things and I think they also tend to miss characterize a lot of things. So we were hearing about all this business of inflation. And people keep being told by a lot of politicians that inflation is really high and all that and the prices are really high. Krugman made an interesting observation this morning and which was just because inflation is going down, up there.
 
</strong>Michael Hingson ** 10:00
It's not something that directly and certainly immediately controls prices. So inflation may be going down, but we are paying more. And just because inflation drops, that doesn't mean that suddenly we're going to pay less for things.
 
<strong>Pat Wetzel ** 10:14
Well, I would argue that that, first of all, go back to the argument that the government numbers for mission are pretty useless. For example, I went into Trader Joe's the other day, and a chicken breast, that rather turkey breast that I bought a year ago ran about $25. It's $50. Now.And I think that the average person going out and having to pay for just the things that we need to I think we would all argue that interest rates have probably been more in the 15% up range. Rather, if price inflation has been 18 Plus, if not more in certain categories. Yeah. And I would also submit that again,
 
</strong>Michael Hingson ** 10:56
the numbers are are all over the place. And that's I'm agreeing with you, I think that we're not really seeing
 
<strong>Pat Wetzel ** 11:02
something yet, that's really consistent that that really tells us what is going on. But I also think that too many people are politicizing it, rather than trying to come up with a real solution. Nobody wants to do that. They want to just blame everyone else for it. Yeah, I agree with that. And you know, it always comes down in my mind, you said, you have to live within your means. It's okay to borrow with it. But you can't get over your head and debt. There's no free lunch here. I think even the Fed is now coming out and saying that the spending out of Washington is absolutely out of control. That's by the heart. It's not political. It's just reality. And I think that I think we need to return to a saner way of living in personally, I think this model of perpetual growth may not be sustainable, you can't grow forever. Right.
 
</strong>Michael Hingson ** 11:59
Not without something else changing in the process, we had a fair amount of credit card debt over a number of years. And my wife, once we moved down here really decided we need to, to not be so much in credit card debt, and literally over about a four or five year period. And she handled all the bills every day was in QuickBooks and quicken and everything else and looking at everything. But you know what, we now don't owe anything on credit cards, except for whatever is due in a given month. And she passed away this past November. And when I decided to do to make sure we don't get in trouble like that, again, was to set every credit card that we have that we use, and we're not even I'm not even using all the ones that we have available. But what I have done is to set them for automatic payment to pay off the entire balance every month. So it really forces me too. And I don't mind doing it at all stay within means and the main thing we do with credit cards, other than going to Costco and buying food every so often is it's all about business. So it's easy, because we have mechanisms to get reimbursed for a lot of the stuff I do for business. So we get to pay everything back and I agree with you, we need to live within our means. For a while we had some challenges and weren't able to do that. That's been a number of years. And so now we will I just make sure that we don't accrue any credit card debt because it's got to be paid off every month.
 
<strong>Pat Wetzel ** 13:38
And with you there isn't any material thing I have to have. I just don't need it.
 
</strong>Michael Hingson ** 13:45
If there's something I need to have that I've got to save for it. I have wanted a Sonos subwoofer to get bass on my audio system for years, and the son of subwoofers like 800 bucks. That's a fair amount of money. Yeah, but it does sound good, but I wanted it. But I wasn't going to spend the money for it. Until it suddenly I realized that for my business credit card. I accrue points, and I had like almost 1000 points. And so what it really meant was that the subwoofer, because I just suddenly one day on a whim, decided to look in the catalog of of items sold through this point system, and they had the Sonos subwoofer, and it was like 800 points. So I got my subwoofer and it didn't cost anything, which is great. Hey, that's wonderful. And I needed to use some of those points for something. And now they're they're growing again and probably what I'll do is wait and save up for an iPhone. Because for me like with iPhones, I don't need to have the latest and greatest one. And the reality is that the current iPhone On the iPhone 15 is good and has made some significant advances. But the thing that they publicize the most, of course, is the camera, which I don't really care as much about. So I'll probably wait for the 16 before I go off and make a purchase, no one has given me yet compelling reasons why, for my iPhone experience, it would be great to upgrade to the 15 from the 13. Somebody might come along and convince me and if that happens, great, but, you know, I do think we need to live within our means and being very conscious about it. It is certainly something I want to continue. And I and I know that for some people, it's hard, because they don't have the income. But we do have a lot of open jobs. And I wish we could figure out a way to convince people that maybe we need to take different jobs, and maybe we want to take but we can learn and we can at least earn an income. I think with any job you can always learn. And I think that learning is invaluable. Because you've learned something, you take that knowledge board with you, wherever you go, nobody can ever take it from you. Yeah. Well, so you went through challenges and that obviously had to help shape your, your view of things. So what happened after myasthenia gravis, and so on? And what did you What did you do to move forward? Well, I went through a very difficult and it was an interesting period of time, I call it my life wish death wish period.
 
<strong>Pat Wetzel ** 16:31
Obviously, I wanted to live, but I have lost everything that ever mattered to me. My in laws, who I loved dearly, my ex husband, who I loved, everybody was just on. And I really just didn't care about what happened. And the thing that's interesting about that, is I became somewhat fearless. And I started learning to fly sail planes. And I eventually ended up buying a high performance sail plane, which of course, I didn't know how to fly, I would have to figure that out since it was a single seat plane. But it was a very interesting period in my life. And I think that experience of being fairly fearless is something I want to take forward with me. So you went through a divorce and all that was because of the myasthenia gravis or other kinds of forces? You know, I'm not going to speak for my ex.
 
17:27
Yeah.
 
</strong>Michael Hingson ** 17:29
It's, it's unfortunate, you know, things, things change. And sometimes we just aren't willing to change with it. But I don't know what what happened in your case. I know, for Karen and me, we live together, we were married for 40 years, she's always been in a wheelchair. And I've always been blind, we have undergone changes in our lives, a lot of economic challenges, job issues for a while. And of course, for me as a as a blind person, in fact, for her, but probably more for me.The difficulty in applying for a job is that so many people say well, you're blind, you can't do the job. And the prejudice is run really deep. And so for a while, the job I had was actually I ran my own company. And all of my employees were paid before I was paid. And so for actually three years, we mostly lived on credit cards. And that's all we could do. Because we had employees that we had to pay. And eventually, we did okay. And we sold the company and I went to work for other companies. And we came out of that. And again, eventually we were really able to pay off bills, but it really tests you. And it's a question of how much you're committed to staying with someone just because change has happened. And I think both Karen and I, at various times, had changes in our lives. But we made a strong commitment to stay with each other. And we did. So Karen got sick and 2014 we moved down here, which we never thought we were going to do. And she almost died. She was in the 40% that didn't pass away from double pneumonia with a 90% occlusion of her lungs. And she survived that. But still it it had a great toll on on both of us. But you make the decision to go forward. And she and I did. We talked about it a lot. And we we came through it. And it's all you can do. Well, I'm clapping for you. I think that's a difficult thing to do. And I think that it's the harder path but probably the path where you learn an awful lot. Well it is. I think you you learn a lot more if you are willing to do it and you go back to basic things. We made a commitment in November of 1982 to live with each other and stay married and in sickness and in health and and in money and not all that wasn't really part of the Vows but it was still there. And so we did. But you know, I can appreciate that there are always challenges that come up. And sometimes you have to deal with things. And in your case you you did lose a lot. But you've obviously worked and gone in other directions, right?
 
<strong>Pat Wetzel ** 20:16
Yeah, very interestingly, originally, way back when everybody thought I would write, and I'd love to read, I love to write. But I took the more practical path. Now, fast forward several decades, and I'm doing what I originally really wanted to do. You know, with a podcast, I'd have interesting, meaningful conversations every week. It's fabulous. And I'm working on my second book now bump in the road strong women. And it's, it's wonderful. It's a lot of work sometimes, but I really welcome it. And do you can always write another book called a bumpy road. But that's another story. There are no bumps in any one.
 
</strong>Michael Hingson ** 21:01
We need others. We could always talk about the pothole in the road. Just another thought, the pothole in the road instead of the bump in the road.
 
<strong>Pat Wetzel ** 21:12
Might zoom background, I have this curving road. And somebody said that I the curving road and the twists and turns just as not sufficient that I should actually blow the bridge up. Because that would give a much better sense of what is really like, well, you could have an automated background so every so often, it blows up.
 
</strong>Michael Hingson ** 21:34
That reminds me of the old original Addams Family, remember when Gomez Addams would always run the trains and would blow  all up? And so just saying that's another thought. Have an automated background and blow up the bridge every so often. I'll work on that. Yeah, there's something to consider. But you so so you have your own business now or what? Well, the the podcasts the book and I'm starting to do public speaking. Okay. And so does the podcast generate income for you, you must have a way of doing an income or have you done some of those suspicious bank robberies we don't know anything about.
 
<strong>Pat Wetzel ** 22:15
I bet they talk about my suspicious bank robberies, if you don't mind. But I'm the podcast is about breaks even. And obviously, the books in new revenue stream,
 
</strong>Michael Hingson ** 22:29
say that podcasting and writing books for most people is not a huge income stream, at least not individually. Right. How long have you been doing the podcast now? I'm going on my fourth year. Wow. That's pretty exciting. And yeah, I snuck out what's the average? What's the average failure rate or time to failure? For POCs? I think three or four months? Yeah, I think so. We're now two and a half. Well, almost two and a half years into unstoppable mindset. And we actually went from one episode a week to two episodes a week last year, because we were getting so much attention. And people said we want to be on the podcast. So we actually now do two episodes a day a week. And literally today this will tell people about when we're recording, we just upped uploaded and published episode 177. So we're having a lot of fun with it. And people are very kind and we have been getting great reviews and people say nice things. So I guess I can't complain too much.
 
<strong>Pat Wetzel ** 23:34
No, I think podcasting is just fabulous. I really do. I am so grateful for the people I meet, I meet the most interesting people. And because we're talking about their bumps in the road, we have meaningful conversations. And that means a great deal to me. Yeah, well, and with unstoppable mindset, as you know, I asked people to tell me what they want to talk about. And that's what we talk about, which is perfectly sensible. Because you don't want you want to talk about and can talk about a whole heck of a lot more than I do. And I think it's important to have conversations and not just do an interview. So this is a lot of fun to do. And, you know, having been on bump in the road, it's a lot of fun to thanks, I I'm very thankful for bump, it really came out of a bump in the road. And it has been, I think one of the most interesting paths I have taken in my life.
 
</strong>Michael Hingson ** 24:31
So why did you do it? What what really prompted you to start doing the podcast?
 
<strong>Pat Wetzel ** 24:37
I had lined up about a million dollars for a project I was working on called cancer road trip, where every quarter we would give seven people who've been impacted by cancer and amazing bucket list trip. The first trip was Tanzania. So we were looking at you know, Kilimanjaro, the metaphor of a mountain Safari and the metaphor of survival, Tanzania and the spice of life. that type of thing to tell stories against these iconic backups, but COVID hit. So everything shut down everything. Two years, and all the money I put into it were gone. So after being fairly depressed for about two weeks, I needed to do something, yeah, you can only eat so many potato chips, you know. So I decided I need to do something, and if nothing else, just to keep my social media audience that I had developed in place. So I decided to do a podcast, and the idea of a bump in the road came to me. And I didn't know if it would work. I didn't know if I could get anybody. I had no idea what would happen. I knew nothing about podcasting. But I dove in. And here I am, you know, three plus years later going into my fourth year. You do in addition to this, and the fact that you wrote a book and you're writing a new book, do you do any kind of coaching or consulting? Or do you strictly do the podcast and the book, right now I'm working on keynote, a keynote speech, speech, that can be adapted for a variety of environments, I really want to if I prepare enough, I actually enjoy public speaking. And I'm looking forward to combining some fun travel and some speaking over the next year and a half or so. Yeah, home speaking is starting to pick up again, since Karen passed, I now have the time to do it again as well. And now I don't have to worry about leaving her up. So I've started to work on trying to find more speaking engagements and to be able to inspire people. And the reality is there's a lot that we can inspire people about and we can certainly set a tone and a trend. So I look forward to to doing more public speaking again, and we're working on it, it's coming up.
 
</strong>Michael Hingson ** 26:54
I actually had an email correspondence with someone yesterday about possibly speaking at an event for them next year, and it was not a person I knew. But I wrote a letter. And it turns out that she read it almost immediately. And she wrote back and I was was humorous in the letter to a degree because apparently she was in a building for a while that burned down. And I said, a building that your building burned down. What a way to force people to work remotely rather than being in the office. Pretty clever way to do it. And she wrote back actually saw it this morning, she said, your letter came right at the right time. It was a down day yesterday, and you really brighten my day. But you know, I think that that's kind of the part of me. I love humor. Not in a negative way. But I love humor. And I love to try to get people to smile and laugh. Every time I go through a TSA kiosk and meet the TSA people. They always say, Where's your I need your boarding pass and your ID and I'll give him the boarding pass. I say but I need your ID and I said what did you do lose yours? You know, things like that. And they say, Oh, they have they have? Or during COVID When it was at a time when I would be wearing a mask? And I still do. But I would also say What do you mean, you want my ID? I'm wearing a mask? How are you going to be able to tell who I am? Oh, we're going to ask you to take your mask off. And I said, Well, I'm still just going to look like this piece of paper. What does that do for you? Yeah, but it's it's all about making them laugh. And I think it's important. Humor, in a good way has to be part of what we do. Because like with those people, it's such a thankless job, you know? Well, I think humor is important a lot. It gives you a little perspective. And life is short, enjoy it, enjoy the ride. And I think part of enjoying it is having a sense of humor. Otherwise, how do you survive? Yeah, it's important to be able to laugh at things and laugh at yourself, and help other people laugh because it is so hard to do. And we live in such a serious world. Today, with so many things going on. We need to find ways to lighten up and smile. So you know, I think it is really important. Can you tell us anything about what your keynote is, is looking like it will be about
 
<strong>Pat Wetzel ** 29:23
your strong women. My next book is a bump in the road strong women. I've interviewed some amazing women. And that's what I'm going to focus on.
 
29:33
Well,
 
</strong>Pat Wetzel ** 29:35
I'm really looking forward to it. Do you have a publisher? Or are you self publishing? Or how are you doing the books, self published and I've looked at the publishing options. So the reality is to get a top notch publisher, you have to be famous, essentially, I have about 80,000 people on my social media following and frankly, that doesn't even turn anybody's head anymore. If you go the hybrid route I interviewed and now
 
<strong>Pat Wetzel ** 29:59
number of well known publishers for the hybrid route. And reality is I'm doing more than they would do to market my books right now.
 
</strong>Michael Hingson ** 30:11
So I don't think that they bring a lot of value to the equation. So for the moment, I think self publishing looks like a way for me to go, Well, yeah, publishing in general, doesn't do the marketing in the stuff that it used to do. And they do want you to be a major contributor to the marketing effort if they publish your book at all. And I think it's possible to get books published, and there's value in using a publisher, if you can get them to read your book.
 
<strong>Michael Hingson ** 30:41
But at the same time, not everyone can do that, or wants to put that time into the marketing effort, which, which is part of the challenge. I think there are a lot of great books out there. My belief is everyone has a story to tell. And I wish more people would tell their stories, which is why we have unstoppable mindset. And you have
 
</strong>Pat Wetzel ** 31:00
likewise bump in the road? Absolutely. I, I think people's stories are amazing. I think we can learn so much each other. And it can really expedite our own learning curves, if we will just stop and really listen and feel. Because when you feel that wisdom seeps into you, it permeates you in a way that just a superficial story won't. Will Tell me a little bit more about bump in the road, when when did you publish it? And what's it about? Published in us just a September, so it's fairly new, we did hit Amazon Best Selling status, which was great. But I a bump in the road really came about because after about a little over a year, maybe years of doing the podcast, I was so moved, and so taken by the stories of my guests, that this wisdom just had a share. And I had a fairly unique perspective on all these stories. Because I have a 30,000 foot view, I hear everybody's story. And across all these stories, I see all these common elements that permeate them. And I thought, there's just so much to learn here from all these people. So that was the the orig origin of bump in the road, the initial book was twice as long as it is now. I had to cut it down. I probably have material for about 10 books, I just have to find the time to write them at this point. Yeah, well, you know, it's only so much one could do in a day, or you just have to work faster.
 
<strong>Pat Wetzel ** 32:32
Well, actually, you were talking about doing publishing twice a week in your podcast. But podcast is bumped through the spring of 2024 At this point, and I'm beginning to feel as though that's rude. I don't want people to wait because their stories are great. And I've been thinking that maybe what I need to do is, if possible, work harder to open up some time actually to write more.
 
32:54
Yeah,
 
</strong>Michael Hingson ** 32:56
it is. It's valuable. We we wrote thunder dog and Susie flora and I did thunder dog. And it was published in 2011. And we were very blessed that Thomas Nelson publishing, took it on. They're the largest
 
<strong>Michael Hingson ** 33:11
Christian publisher in the world. Now they're part of HarperCollins.
 
</strong>Michael Hingson ** 33:15
And that has been a great relationship that has now gone on for 12 years. And I can't complain very much about any of that. They've been very supportive, and it continues to go well. Then we did self published running with Roselle. That was the second book. And that was more for kids, talking about what it's like to be a blind child growing up and a guide dog growing up, and then we meet and we ended up in the World Trade Center. But it wasn't nearly as much about the World Trade Center. But I've experienced both. We're writing a new book about learning to control fear. And we do have a publisher for that. And I expect we'll get some good things out of that. So it's it's pretty cool.
 
<strong>Pat Wetzel ** 33:58
That's interesting learning to control fear. What are some of the key factors in that?
 
</strong>Michael Hingson ** 34:05
I think the biggest thing is that we need to recognize that most of what we're afraid of is stuff that we can't control. And we just talk ourselves into a being afraid. And we've never learned how to stop fearing things. unexpected things happen are happening in our lives. And yes, there are physiological things that occur. But at the same time, what what we can do
 
<strong>Michael Hingson ** 34:29
is learn that fear is a very powerful tool. So I learned all that I could about what to do in the World Trade Center and how to function in the World Trade Center, what the emergency evacuation procedures were, and so on. And the result of all that was when an emergency actually did happen. I knew what to do. And I knew and I didn't even think about the fact that I was creating a mindset for that. As I was studying everything I could have
 
</strong>Michael Hingson ** 34:59
At the World Trade Center where things were, I love to tell people you could drug me in the World Trade Center and take me anywhere and drop me off. And when I woke up, I would know where I was within like about five seconds, because I knew the complex, I didn't need to read signs. And I think that's something that everyone needs to do is I create ppreciate eyesight, I value it.
 
<strong>Michael Hingson ** 35:21
But I also think that we spend too much time relying just on eyesight, and not our other senses. And the fact of the matter is that fear is something that often comes up because we think that things are unknown, that don't need to be unknown. So we don't really look at why we're afraid of things, we don't tend to be introspective, we don't tend to analyze. And those are all things that we should do, and learn, most important of all, only to worry about the things that we really can control and not worry about the rest, because it's not going to do us any good. That's true. I don't What do you think? How do you feel after you've moved through fear? What do you think some of the lessons are from overcoming fear? Well, I think of course, it depends on exactly what the situation is. But I think the important thing is that when you're afraid of something, or something happens, that causes you to be afraid, there will come a time when you're going to as you just pointed out, move through the fear, right? And what you need to do is to then stop and take the time, even if it's before you go to sleep at night, but take the time to look at why was I afraid? What was really going on? Did I really need to be afraid of this? And yes, there are certainly times where that is an issue when something happens that is is what would would cause a fear reaction. But most of the time, the things that we're afraid are going to happen, never do. But we tend to build up this fear. And we never then go back and look at why was I really afraid of that what what really is the motivator that I need to look at and re address so that I'm not afraid of that in the future. So I think it is an issue that, you know, that we do need to look at. But we we also have grown up so much not learning about how to deal with fear. And we live in a society today where people are learning not to trust each other or anyone. And that's why it's our third book is being called Live like a guide dog. Dogs love unconditionally. But dogs do not trust unconditionally. But the difference between dogs and people are, is that dogs are unless something really horrible has happened to them. Dogs are open to trust. And we should find better ways to be open to trust. If somebody doesn't earn our trust, that's fine, then you don't deal with that. But we we are even open to dealing with trust, and the possibility that we can trust someone because we figure everybody has their own agendas. I think trust is really important. My favorite trust story actually comes from Mary Neal, who's in my book. She's an orthopedic surgeon, she ran the Spine Center at USC. And she and her husband were kayaking and Chile, as she went over a waterfall was well within her ability range, but she got trapped underneath it and she died. Her story is this is a near death experience story.
 
</strong>Pat Wetzel ** 38:27
Once she finally made it back to Jackson Hole through a remarkable series of coincidences, she was very badly hurt, she had to heal. And she's studying or trying to convince herself that her near death experience did not happen. Because she was a linear tangible scientist, who could if you see measure it, surely it doesn't exist. And at the end of that, she realized that her spiritual experience was indeed very real. And she as she says, and I just love this, she moved from hope to trust.
 
<strong>Pat Wetzel ** 39:01
What an incredible paradigm shift in how you view the world, and how you view your spirituality.
 
</strong>Michael Hingson ** 39:09
Yeah. And, and it makes perfect sense that the problem with science, to some degree, is as you said, if you can't measure it, it can't be so even though now we've learned to measure or observe things that we never did before. And we've learned that maybe things aren't quite as we think. But But science also tends to,
 
<strong>Michael Hingson ** 39:36
as you said, be very linear and linear. And the reality is the world isn't linear. Now, I think the world is has many mysteries to show us yet. Yeah. And that's what makes it fun. I've always loved the internet, because the internet is such a treasure trove of information. And it's fun to just go exploring and learning about different things in the internet and for me how
 
</strong>Michael Hingson ** 39:59
Be not seen my entire life,
 
<strong>Michael Hingson ** 40:03
I find the internet a really fun place to go and experience a lot of things that I never otherwise probably would have been able to experience. It is an alternative that makes data available to me.
 
</strong>Pat Wetzel ** 40:17
I agree as it was interesting, I was having a conversation earlier with somebody who asked me how I found the guests for my podcast. And I'm very fortunate now that people contact me all the time. And I don't have to look as I did. But I really enjoy the process of looking for guests. Because it takes me off on these explorations, I would never think of
 
<strong>Pat Wetzel ** 40:41
people whose paths otherwise I would never crossed. And it can just be from going down a rabbit hole on the internet, you run an interesting person, and they're just somebody you have to meet. I find the web just fascinating in that regard. Yeah, well, and I have found that with LinkedIn, and the Internet and and other things as well. And it's so fun when you get to meet somebody whose experiences are different than you. I tell people all the time, as far as I'm concerned, if I'm not learning as much, from my guess, as anyone else, that I'm not doing my job? Well, I think meeting people is a learning experience. And I think part of the key to learning is learning to listen, I've been on a little bit of a rant about this lately, on my side trips, which are super short podcasts under five minutes.
 
</strong>Pat Wetzel ** 41:32
I, I one of the things I would love to convey to people is learn to tell a good story.
 
<strong>Pat Wetzel ** 41:40
Telling a story is making it experiential. I mean, if you go on a trip, don't bore me with a litany of I do this, I did that I saw this, I saw that I did like this. Instead, tell me about an experience. Tell me about a fabulous meal, an incredible location. Tell me something experiential. You know, the best salespeople in the world are people who tell stories, and who get you to relate to their product and what they want to talk with you about by telling stories. Now, it still may be that what they have, isn't going to do the best for you. And they should be honest about that as well. But good salespeople tell stories, and that always enhances what they do, and what you learn from it. I think stories are incredibly powerful. And our personal stories are powerful, they're inspiring. I think that they are so full of wisdom, that it it puts all of us to stop and listen to each other because we just might learn something. And we might just find some real empathy for other people's.
 
</strong>Michael Hingson ** 42:50
The other thing that I would say is and you're talking about creating a keynote address, put stories in it. I'm sure that's not magic to you. But I think that it's important for people to relate to you. And they'll do that best with stories. I have always believed that I don't talk to an audience. When I go speak, I talk with an audience. And I look to see how they react to different things that I say. And I've learned how things that I talk about when I'm talking about them, affect people. And I've learned how much of relationship and rapport I've been able to establish with audiences by how they react to different things that I say it takes a breath or whatever. And I think that that's so important. I heard a speech once by someone who was talking about one subject relating to September 11. And they just went down this list of people. And they talked for 20 minutes, but there was no story. It was one of the one of the most boring things that I've ever heard.
 
<strong>Michael Hingson ** 44:01
And I've heard some people I've attended some speeches, where people are talking about financial things, people in the financial industry, and how boring they are because they're just reciting facts and figures. And don't do anything to relate to the average audience. I think that's very true. I was listening to somebody talk about a financial book they wrote recently. Oh my god, I just had to get the combination. It was so boring. I just
 
</strong>Pat Wetzel ** 44:30
and there were no stories just as you're saying.
 
<strong>Michael Hingson ** 44:34
So
 
</strong>Michael Hingson ** 44:36
what's the the format or what is what is the book bump in the road?
 
<strong>Pat Wetzel ** 44:41
The format are it's 15 stories about remarkable people. And each of those people represent a theme there some some of the themes would certainly be courage. Hers take a different path.
 
</strong>Pat Wetzel ** 44:56
Oh, they're just a travel is a theme in it
 
44:59
today
 
<strong>Pat Wetzel ** 45:00
is a big theme. I think authenticity actually is a theme that shows up in each and every story. I think each person after hitting a bump in the road, really pause to search for what is the right path forward for them. And each person finds a unique way to do that. Authenticity is a really interesting thing. And you have said that quieting your mind is a very important thing to deal with. When you're addressing personal authenticity. Why is that? I think learning to quiet your mind is first a totally learnable skill, found the most profound skills you can ever learn, and you need it in your arsenal. Because until you can learn to quiet your mind, still in peace internally, you can't learn to listen or observe your thoughts. Otherwise, your your mind just runs and runs and runs. And often the thoughts that occur to you may really be thoughts that are planted by you know, your societal surroundings, your parents, your employer, the expectations of life around you. But when you can learn to be still you can learn to observe your, your thoughts, and when ability comes awareness. Now you can consciously choose your thoughts. And that awareness is astonishing, it really gives you choice, at least a reflection. Personally, I'm a big fan of meditation to achieve that. And an hour of meditation is that it's experiential. That's where it really changes your life. And that's where learning occurs. There's joy and magic in endless silence, and there's profound peace. And once you experience that peace, it's not a no, it's not an intellectual thing. It's a heartfelt knowing that there is this piece that is always there, and always accessible. And you bring that all of a sudden into your everyday life, you know, road rage, who needs it, who cares, you have peace with you. It's really life changing. And there's so many different ways to meditate. You can use sound, it might be in sport, it could be in walking, it could be in gardening, it can be in sitting, I really fan, I really urge everybody to explore how meditation might be been might be beneficial for your life. And there, you've answered the question about controlling fear to a very large degree. If you stop and listen to yourself, and really are willing to take that step back, you'll learn so much that you'll never learn any other way. I've been a very great fan the last few months of saying Not that I'm my own worst critic when I think about things, but I'm my own best teacher. Because really, I'm the only one who can teach me other people can offer information. But I'm the only one that can really teach it to me. And I much prefer the positivity of I'm my own best teacher. And if people would really take the time to silence and step back, and listen. It's amazing how much you'll learn.
 
</strong>Pat Wetzel ** 48:04
And I think ultimately, the this road trip called Life is ideally a trip towards ever greater authenticity. And that demands that you stop and listen and make conscious choices about how you react, how you see things, and then ultimately be open to a broader world, and open to new experiences that can also help change and mold you.
 
<strong>Michael Hingson ** 48:29
Who are some of your favorite guests from a bump in the road.
 
</strong>Pat Wetzel ** 48:35
Every single one of them, I really can't pick a favorite.
 
<strong>Pat Wetzel ** 48:39
One that I thought was really very powerful was Effie Parks's story. She's a mom, and she was pregnant and happy and excited for the perfect child who's going to grow up and be a star and be an astronaut and whatnot. And our child was born with some very nice genetic defects. It was a tremendously isolating experience for her because as her friend's children grew, her her son, person the same way, and she had a 24/7 responsibility with a very disabled child. And her story really changed when she just found love in her situation. And finding that love just changed everything about her outlook and her perspective. And I love that story. Because I think it's a story for all of us. And I think it's a very profound story about how our perspective really shapes the way we view the world and how we have choice in how we view the world. So
 
</strong>Michael Hingson ** 49:41
in thinking about that, she found meaning in what she was doing, why is it really important to find the meaning of life for you? I think everybody needs to have meaning. Otherwise, what is the point
 
<strong>Pat Wetzel ** 49:55
are really just floating through through life and then we die. I think that
 
</strong>Pat Wetzel ** 50:00
You need meaning to motivate you, to help you get up every morning to rest, to learn to achieve capabilities in different areas, I think meaning is one of the critical pieces of a well lived life, though a bump in the road is all about a bump in the road of life.
 
<strong>Michael Hingson ** 50:21
And how do you navigate? What are some of the keys to navigating bumps in the road? Now? That's a great question.
 
</strong>Pat Wetzel ** 50:30
I think one of the themes, there are numerous themes. Certainly one is courage, we talked about fear earlier, be willing to face your fear and move through it. I think authenticity is a very an identity are very strong themes. I think these people had to look at their lives, strip away the pieces of them that no longer worked, and find a new person underneath it, find their most authentic person, and move forward with that. And generally, they were committed to really continuing that type of internal dialogue and practice as life went on.
 
<strong>Pat Wetzel ** 51:08
I think that one of the reasons I am fascinated by the idea of a bump in the road is What does teach us to navigate this, we all have to figure it out for ourselves. And that's a little crazy, there really are certain things that we can do, such as having courage, such as being willing to strip away these false identities that we all have, as a result of just moving through this side.
 
</strong>Pat Wetzel ** 51:32
I think that as we listen to each other stories, we can just learn so much, so much about these bumps. And I think it all comes down to willing to be open to change. A lot of people don't really change, they like the status quo, they like the comfort of being in their comfort zone. But the reality is the magic outside your comfort zone that the magic is. And the magic is in the present moment. Because in that moment, you can make a change. And you can then sculpt that the next moment, and the next. And that means getting out of your mind, getting into your heart getting into the present. And I think that's a lesson about how to blow these bumps. And the reality is, so what does that really do? It widens your comfort zone, and you learn to be more comfortable than you were before with a with a broader perspective, which makes perfect sense.
 
<strong>Pat Wetzel ** 52:29
And I think, as you bought in your comfort zone, and as you go through that type of activity again and again, you become more and more open to this amazing world we live in.
 
</strong>Michael Hingson ** 52:40
And it really is an amazing world. It's an incredible place where there is so much that we get to explore and so much that we get to do.
 
<strong>Michael Hingson ** 52:50
I, I get very frustrated so often because people are so I'm curious.
 
</strong>Michael Hingson ** 52:58
After September 11, I thought this was an amazing story. One of the things that I did the next month was I went to British Columbia to speak to a guided group. And they arranged for me to do some different interviews on Canadian Broadcasting Corporation, television. And I was on one show, but before the show, I was in the green room with several people, including somebody from a major Think Tank, who was a past Prime Minister of Canada.
 
<strong>Michael Hingson ** 53:28
And this was just after we, in the United States invaded Afghanistan. And so I asked this person, what do you think of George W. Bush? And they paused for a second and then said,
 
</strong>Michael Hingson ** 53:45
the real thing about him is he's the most uncurious person that I've ever met and ever knew. He relies on everyone and doesn't ever really explore for himself. I never expected that kind of an answer, but I can appreciate it. And it's so true for so many of us. We just don't explore for ourselves. We just take what people tell us and then we go on. I think that's very true. And I think cultivating curiosity should be high on everyone's list. Because it opens opens doors you would never expect. Oh, absolutely.
 
<strong>Michael Hingson ** 54:23
I remember my father when we lived in Chicago was a TV repairman. He and my uncle owned a shop. And he said to me a few times when I was there and they were working on TVs he said no, don't stick your hands inside the TV because you'll get a shock. And I don't think I ever deliberately did it. But I got close enough a couple of times that I did get a shock.
 
</strong>Michael Hingson ** 54:45
I only used one hand
 
<strong>Michael Hingson ** 54:48
and and he said you know what did I tell you? And I said Well, I I didn't say anything I said yeah. He said let me unplug it and then you can look inside and he unplugged it and made sure things were discharged. I got to look
 
</strong>Michael Hingson ** 55:00
inside of a television, which back in those days was all about vacuum tubes and other things. So as before, as they say TV went dark, and it was all transistors, but he encouraged curiosity. And I think that that's so important that we all need to encourage curiosity. And also, I realize it's gotta be a real tough world for kids right now. And parents need to recognize you can't helicopter your kids, you can't shelter your kids, you can watch. But you got to let kids grow up. I read an article a couple of weeks ago, that was talking about what's the most important thing that we can do for children today? And the answer basically, was let kids explore, it doesn't mean that you don't monitor them. But we have to find ways to let children explore and learn more about the world. And I understand there's a lot of terrifying things out there. But if we don't let children explore, they're never going to learn. And this article pointed out that all they do is they grew up being afraid.
 
<strong>Pat Wetzel ** 56:00
You know, I think that's true, we're probably close to the same age. And when we were growing up, nobody wore helmets, we rolled in the dirt. You know, we just didn't have this fear, that seems to be bred into a lot of young people today. And I would wish for anybody who's young, to please pursue whatever interests you. And you have so much at your disposal, at this disposable. Everything on the web, my gosh, you can learn almost any these days, it's it's just remarkable. And you as a young person, your mind is so agile and open, quit, pursue whatever it is that spins your wheels. I do think that in reality, things like wearing a helmet that you mentioned, and other things are important. Because if you are in an accident, and they will help protect you, but you shouldn't do it out of fear. You should do it because we've learned how to advance and use tools and technology to help us be better and stay safer. It. It shouldn't be done out of fear, though. And that's the problem.
 
</strong>Pat Wetzel ** 57:12
Oh, I agree with but I'll also throw in one other thing. There's nothing like the wind moving through your hair. Yep. As your race down a hill. It's fun. It's exhilarating. It connects you to the world around you. So I think that there's a place for safety. And I think there's a place for risks. Oh, absolutely. No question about that. But But I think that one, they're not mutually exclusive. And one doesn't preclude the other and you just need to, to be wise about what you do. Tell me a little bit more about you and sail planning. That is a lot of fun.
 
<strong>Pat Wetzel ** 57:51
I kind of stumbled into it. To tell you the truth. I never expected to fly. But I was on a cross country trip. And I stopped at the Calistoga This was back Oh around 89 or so. And back then we'll country was still. It wasn't as polished as it is now. And Cal Stoeger was kind of a dumpy little town at the north end Valley. And I noticed that there was a runway and airport runway that intersected the Main Street. And I thought this is so strange. And so I went over to check it out. They had glider rides. So I took the ride in really well me that it was okay, but didn't allow me. Went back got back. And I heard about some lawyers of poor flying South Plains on weekends. And I invited myself out for a three day weekend. And I was hooked. And that was just the beginning of the end. I went on to move to another club. That was very competitive. Everybody had these beautiful high tech planes. I got it a plane. And I learned to I really learned to soar. It's a metaphor, and it's a sport. How far have you sort? That is? What's the longest flight you've been able to take? Oh, gosh, I'll say about 500 kilometers. Wow. And what do you do with the end of it? Do you? Do you turn around or do somebody come pick you up? Or what hope you land at the same airport? Oh, all right. So you go in a circle, you're not going in a straight line? Well, you can somebody a lot of people do straight out flights. I mean, there's it's it becomes a sport after a point where you're going for time you're going for distance you might go for altitude.
 
</strong>Pat Wetzel ** 59:35
And the other challenges in them I think in general with cross country soaring. Part of the challenge and the risk is getting back to your home airport. Because if you land out when I was flying, I started playing in the 90s before cellphones. So when you landed out, you didn't have GPS, you didn't know exactly where you were. You didn't have a phone. You had to make sure your plane was you know
 
<strong>Pat Wetzel ** 1:00:00
saved, then you had a hike out, find a phone somewhere. Hopefully they knew where you were, call back to the airport hope somebody picked up the phone and hope that some people would come and get you and help disassemble the plane and get it out of what field he lived in.
 
</strong>Michael Hingson ** 1:00:19
Landed in. So it was really been an adventure on a number of levels. I remember when I was growing up in Palmdale, my father worked at Edwards Air Force Base, we went to the air shows every year. And I don't know what it was one year, there were a large number of gliders that were participating in the airshow. And this one pilot got in his plane. And he fluid not up in the air. But literally, he was able to just get it up on his wheels are on one wheel. And he flew the plane on the ground just in one position, but it didn't tip over. And he did it for like about a half hour, which was kind of fascinating. Wow, that is interesting. No, I think
 
<strong>Pat Wetzel ** 1:01:04
I think soaring is just an amazing sport on so many levels. And I think it's most amazing, because you're glitched to be able to do this, you work hard to get the skills. I mean, they're not given they don't come overnight. But the idea of wearing down a mountain lion or being up at over 30,000 feet. And just having this incredible view of the Earth from above. In a craft that is Island. Barron Hilton once wrote, Barron Hilton, founded Hilton Hotels and had a ranch in Nevada. And he sponsored an international soaring competition every year. And he has a book where he wrote, There was a foreword in the book by Baron Hill. The book is called silence in the wind. And he noted that a sail plane was a craft fueled only by the mind of the pilot.
 
</strong>Pat Wetzel ** 1:01:56
I can see why. And I think that's a great metaphor again for life. The decisions you make the peace, you find your work with the invisible energy around. And that's how you got your life. Now, do you still sore? No, I still be playing a number of years ago, I think I risk parameters were changing, hanging out 100 miles from the middle of nowhere, hoping somebody would come get you was getting old.
 
<strong>Michael Hingson ** 1:02:22
You just needed to turn around sooner. There you go.
 
1:02:28
Well,
 
</strong>Pat Wetzel ** 1:02:30
another question about bumps in the road, the book, you have an online companion to it. Tell me about that. Yeah. I, I wanted it to be a multimedia experience and allow people to delve deeper into the stories, I have some very edited excerpts from some of the key parts of the cast each of my guests, but you can listen to the full podcast, which is in some cases only available as a subscriber. It's free for everybody buys the book, there's video, there are pictures so you can get a more comprehensive view of the guest. And I also have a workbook, because I think that the wisdom in all these stories is something we can explore within ourselves. And I give people some prompts and some ideas for how to take this wisdom and how to take these stories and apply them to their own lives for their own benefit. Is there an audio version of bump in the road?
 
<strong>Pat Wetzel ** 1:03:25
The audio version is actually being recorded right now as we speak. And I think it should be available in two or three weeks. Oh, good, because then I can buy the book and get the full subscription to the podcast. Absolutely. That's super. Where can people get bumps in the road? Amazon, of course.
 
</strong>Michael Hingson ** 1:03:45
Makes sense. Well, that's, that is really cool. Well, I really am grateful that you came on and spend some time with us today, talking about all of the things that we got to talk about. If people want to reach out to you. How do they do that?
 
<strong>Pat Wetzel ** 1:04:00
They're the website bump in the <a href="http://road.us" rel="nofollow">road.us</a>. The mail is talk t a l k @thebumpintheroad.us. There's a ton of information on the website interviews, audio visual components, it's a great website quite honestly, please come and explore it.
 
</strong>Michael Hingson ** 1:04:19
Well, I hope people will.
 
<strong>Michael Hingson ** 1:04:22
You are fascinating. You've got a lot of good stories and you've offered a lot of really great information and wisdom that I think we should all take advantage of and I really value and appreciate you being here and if you hadn't sold your plane I would save that someday I'll be back there  we could go soaring. I've never done it. We'd love to but we'll figure something
 
</strong>Michael Hingson ** 1:04:43
that sounds good. But thank you for for being here. I want to thank you for listening we value your thoughts so as always, please feel free to send me an email at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> That's m i c h a e I h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>, or go visit our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. So that's <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a>. And we would love to get your thoughts. Wherever you're listening, please give us a five star rating we value your readings. But most important of all, we really value hearing from you we value your your thoughts, and input. And if you know of somebody who should be a guest on unstoppable mindset, please let us know please introduce us. Same for you pad if you know someone who ought to be a good guest, we would really appreciate it. And sounds like you know a number of people because you've written about them. So hopefully we'll have the chance to meet some of those people and get them on unstoppable mindset as well. But again, I want to thank you for being with us and being a part of unstoppable mindset today.
 
<strong>Pat Wetzel ** 1:05:51
Thank you very much that a wonderful conversation. And I'm very grateful to be here.
 
</strong>Michael Hingson ** 1:06:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Bump in the Road Conqueror with Pat Wetzel</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7c693134-236b-4e84-8369-fc2634f33759.mp3?source=rss&amp;ext=asset.mp3" length="98045575" type="audio/mpeg" />
<itunes:episode>234</itunes:episode>
</item>
<item><title>Episode 233 – Unstoppable Intuitive Leader and Executive Director with Chenai Kadungure</title>
<guid isPermaLink="false">https://pinecast.com/guid/8ca25742-7ebb-4b9b-9a3a-d76b32fdd248</guid>
<pubDate>Tue, 21 May 2024 10:00:13 -0000</pubDate>

<itunes:duration>01:05:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d9a68be1-c23d-4137-8f4f-81ce6ee6883e/UM233-Chenai_Kadungure-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I would like you to meet one of Canada’s top 100 black women to watch, Chenai Kadungure. Chenai and I had a quite engaging conversation this episode. She grew up in Zimbabwe where she went through high school. She then left her homeland and traveled elsewhere. She received her second Master’s degree from the University of North Carolina in 2016. She now resides in Toronto and serves as the executive director of the Ontario Black Physicians Association.
 
She and I discussed topics such as authenticity, diversity and leadership. Chenai has many life observations that are quite interesting and worth your time to hear.
 
 
<strong>About the Guest:</strong>
 
Chenai is a passionate, dynamic professional with proven experience building vital relationships and leading impactful programs and projects. Voted one of Canada's Top 100 Black Women to Watch, a Globant Inspiring Leader nominee and an RBC and Global News Hometown Hero, she is an intuitive leader able to build relationships at all levels, in diverse communities. She is an analytical futurist that is highly adaptable, and fearless in solving complex problems. An energetic motivational public speaker and keynote, Chenai pours herself into everything she does. As a proud Rotarian and President of the Global Partners in Peace remains one of &quot;Service Above Self&quot;.
** **
<strong>Ways to connect with Chenai:</strong>
Linkedin: <a href="https://www.linkedin.com/in/chenai-kadungure" rel="nofollow">https://www.linkedin.com/in/chenai-kadungure</a>
Instagram: @chenkad
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello, and welcome to another episode of unstoppable mindset. And today we get to talk with someone from Toronto, Canada. I'm going to probably well I'm going to do my best to pronounce her name first name is Chenai and her last name is Kadungure, Kadungure, or something close to that. There's a D in it. But people if you're speaking appropriately, you don't pronounce the D but some people do and my screen reader does it actually makes her last name, Kadungure. Her. So there you go figure that out. And I it's technology. But we really are glad to have you here on unstoppable mindset. Chenai is a very passionate individual. She helps to build dynamic and valuable relationships. And she has been voted one of the top 100 Black Women to Watch in Canada. And that's worth doing. So Chenai, welcome to unstoppable mindset.
 
<strong>Chenai Kadungure ** 02:20
Yes, I'm so glad. I'm so glad and excited to be here. Thanks, Michael.
 
</strong>Michael Hingson ** 02:26
Well, thank you for being here. We're really grateful that you are taking the time to do it. And we're doing something a little bit different today, everyone, we're doing this on a Saturday, we normally do things during the week. And it is 630 in the afternoon in Toronto, so we don't want Chenai to starve. So we'll move right along. But we'll have a lot of fun doing this, I'm sure. And we'll we'll go from there. So why don't we start I love to start this way. Tell me a little bit about kind of the early Chenai growing up and so on.
 
<strong>Chenai Kadungure ** 02:57
The early Chenai I was a bit of a troublemaker I was I went to a Dominican convent High School in Harare, Zimbabwe. And I think I've always been someone who just goes their own lane. So I I will say that the early tonight is not too different. And I just a little bit less responsible, maybe.
 
</strong>Michael Hingson ** 03:21
So how long were you in Zimbabwe?
 
<strong>Chenai Kadungure ** 03:24
all the way till I was 18. Our economy then crashed. We basically had to do what you know, I guess people call it like economic migrants, we all had to sort of study in South Africa and overseas. So I went to South Africa for my undergrad and my first master's. And then after about five years of working I went to North Carolina for a second master's and ended up in Toronto. So I've I've traveled around.
 
</strong>Michael Hingson ** 03:56
So when you were in North Carolina, did you drink sweet tea?
 
<strong>Chenai Kadungure ** 04:02
Oh, yes. Lori has diabetes in a cup. But I did enjoy it. I mean, we were colonized by the British. So tea is very common for us back home to Well,
 
</strong>Michael Hingson ** 04:17
I like tea. I like hot tea. It's people who listen to this regularly or who have read my book thunder dog. No, I love PG Tips tea and it's so it's a hot, vibrant British tea. I've never been a great fan of sweet tea just because it is too sweet for me. But I appreciate it. And I'm glad people like it. I was actually talking with someone from North Carolina yesterday and they were asking me if I liked sweet tea and I said the same thing that I'm not a great sweetie fan. But on the other hand, I love sausage biscuits. So that's that's another one from South from North Carolina. But
 
<strong>Chenai Kadungure ** 04:55
we do what we can hmm I still missed the Bojangles though I think Yeah, that is my favorite Carolinian product.
 
</strong>Michael Hingson ** 05:06
Well, there you go, Well, you know, it's a fun area. And so what? What took you? Well, let me start this way when you went in got your Bachelor's in your first master's, what were they in?
 
<strong>Chenai Kadungure ** 05:18
Okay, my undergrad was media sociology and Gender Studies. And then I got more and more into the sociology side of thing wanting to understand how society works, why society looks the way it is. So my first master's was a master of philosophy and diversity studies. So before diversity studies was hip, I always tell people I cared about diversity. There
 
</strong>Michael Hingson ** 05:43
you go. So that was your first master's and what was your second one when you went to North Carolina?
 
<strong>Chenai Kadungure ** 05:48
I went to North Carolina on a Rotary Peace Fellowship. It was one of those will be World Peace fellowships. I'm a Rotarian. Well, now I'm a Rotarian. But back then you can't do the fellowship if you're a rotary. So I went to the Duke UNC Peace Center, and we always say peace is possible. If a Tar Heel and a Dookie can get along. Oh, yeah.
 
</strong>Michael Hingson ** 06:14
Well, so there, there are three of courses NC, UNC and Duke. And that's a combination to try to make peace between.
 
<strong>Chenai Kadungure ** 06:25
Yes, I think the basketball is usually where it all comes to a head. But yes, there are days where it's not safe to wear a certain type of blue.
 
</strong>Michael Hingson ** 06:36
Yeah, well, I understand. And basketball is the thing. I was there once, just when I think it was. And UNC and NC State were playing to see who was going to I think have top bragging rights in the conference. Or maybe well, no, it wasn't duke it was UNC and NC State. And all TV was preempted by the game. Needless to say, there's no no surprise. Oh,
 
<strong>Chenai Kadungure ** 07:09
yes. Oh, yes. People live, eat and breathe. And I'd say that's the equivalent of I guess a hockey here.
 
</strong>Michael Hingson ** 07:13
Yeah. Yeah, you've got hockey up there. You've got the Maple Leafs, and, and, and all of that well, so What took you from North Carolina, then to Toronto? So
 
<strong>Chenai Kadungure ** 07:26
I've always had a cousin, who's here, and she always used to say, come to Canada. And I always used to tell her. Sorry, it's too cold. And then, as the years went by, I started hearing some good things about Canada. And I thought, you know, it's worth a shot. Since I was already in North America. I figured this is the next step. So I came here, and I just, I really love being here. I enjoy being here.
 
</strong>Michael Hingson ** 07:51
How long have you been there?
 
<strong>Chenai Kadungure ** 07:54
So since 2018, I did a one year stint in Malawi with care Canada, and then came back. So give or take, I guess its own five going on six years. Wow. Well,
 
</strong>Michael Hingson ** 08:06
you moved around some needless to say,
 
<strong>Chenai Kadungure ** 08:10
I am a traveler. I didn't I think that's my, that's my, if people have arrest language minus travel, there's something about being somewhere else that just, it helps me.
 
</strong>Michael Hingson ** 08:22
Do you get bored being in one place too long, or you just love to travel and experience new things and still like to have a home base?
 
<strong>Chenai Kadungure ** 08:30
I think it's both and I I love encountering a new culture and, you know, trying new foods and, you know, being able to experience a place for myself, because I think we all have a stereotypical idea of what parts of the world look and feel like. But I think when you're there something about it helps you appreciate the otherness, but also appreciate where you're from, or where you live. And so I feel like there's something that always brings me back to myself when I do that. But also, it's the I think it's the cultures right? Work. I think work life balance culture. Around the world is something I enjoy. I feel like we are high on urgency culture here. So sometimes I need to physically be in a different place to get myself to rest.
 
</strong>Michael Hingson ** 09:18
Do you think it's different up there than it is here in the US?
 
<strong>Chenai Kadungure ** 09:23
I feel like we I think we might be balanced. I hear people say some things that are similar like it I feel like people kind of brag on how productive and how busy they are. In North America, where is it? Mita I'm originally Zimbabwe. And I think that the work life balance is a little bit different than even when I spent some time in the Caribbean same kind of thing.
 
</strong>Michael Hingson ** 09:46
Yeah, well, and you said the urgency culture and that it just makes sense. I think that we are so locked into having everything instant urgency and so on and we've got to do it. Now, it is it is unfortunate because it doesn't necessarily go that way. We haven't really learned to pace. And we want a lot of things now that we don't have any control over, and then we get mad when we don't get them.
 
<strong>Chenai Kadungure ** 10:14
This is true. But it was like, it's it's also about the external expectation of us, right. But I think if the most productive thing we could do in a day was to rest or to, you know, lose the desire for control or things like that, I think we had a different metric, we might do things differently, but I think the dominant culture is you need to be as busy as everyone else.
 
</strong>Michael Hingson ** 10:38
Yeah, that seems to be the way it goes. And, and the, the flow of activity these days. And the problem is we lose some perspectives about that, which is, which is a little unfortunate. But what do you do? So what have you been doing since you got your master's degrees? I'm assuming that while you were doing that you were pretty much busy full time with being a student?
 
<strong>Chenai Kadungure ** 11:03
Absolutely. I think I'm working on trying to be the less busy person, I always have so many things going on volunteering here, boards here full time job, really just carrying too many things. But I would say there's always been a sort of like nonprofit and social and community service side to everything, I've ended up doing it. I think, just by design I, I was an interrupter in high school. So they you know, interact, they talk about service above self, and I just stuck. And I think that's, that's what it's always been for me.
 
</strong>Michael Hingson ** 11:45
So what do you do now that you're out of school? What's your job? And all that sort of stuff?
 
<strong>Chenai Kadungure ** 11:51
Oh, yes. So I am the Executive Director of the black physicians association of Ontario. So we have, I would say we are both in the supporting medical education for black medical learners and the our members, which are existing physicians, residents and existing physicians, but also a large part of that is trying to improve health outcomes for black community on in Ontario. So we have our work cut out there. But I think so many of our members are instrumental to things that are happening now. So as an example, they just announced that breast cancer screening can start as early as 40. In Canada, it used to only be from about 50 onwards, but we started seeing that, okay, there's a lot of like, younger people who are getting it. And so that kind of advocacy comes from work, like from groups like ours, it's pretty exciting.
 
</strong>Michael Hingson ** 12:46
Yeah. Now you don't have you're not an MD at all. And you're not going that, that career path,
 
<strong>Chenai Kadungure ** 12:55
I gather? Yes, yes, no, I, but I've always said, I've always felt like I was a healer. I'm just too squeamish to have ever gone the medical route. My mother was a nurse. So I've always been closely connected to medicine. In some ways. It's. So
 
</strong>Michael Hingson ** 13:11
what do you do as a CEO of the association?
 
<strong>Chenai Kadungure ** 13:16
Oh, what do I not do is the question. I think when nonprofits are smaller, you end up being an everything person. So it's like, you know, you're doing business development, you're doing operations, you're talking to accountants, you're on the recruiting side, you're working with volunteers, you're in the meetings with the universities about different things. So, you know, we're all over I think, when we think of public health in Canada, especially for black community, I'm in most of those spaces.
 
</strong>Michael Hingson ** 13:47
Why why is there a need for a black physicians Association, as opposed to just a physician's Association? And I'm not saying there isn't I just curious to hear your answer.
 
<strong>Chenai Kadungure ** 13:58
Yes. I mean, I think there is when we're looking at equity, there is always a I think the default for most people in most places is to be mainstream, ie, you know, one stroke for everyone. But I think there's something about listening to specific needs of different communities, and making sure they get the support they need. And in that different way, right, I think it's sometimes very hard to be able to be all things to all people and so I feel like sometimes when you have these, like, more identity group, identity related group or like, you know, oppression related groups and things like that, I think there's a bit more weight to the voice, right and people will always be able to coalesce and meet in the general association. So here we have Canadian Medical Association and Ontario Medical Association and everyone's in those and then you have more sort of like niche ones for for specific groups, and also for US and Canada. Blackfish physicians only make up 2.7% of the physician population. So I want you to imagine that in a room, right, it's so pieces people feel very lonely in their craft and sometimes just need to get together and know that there's someone who understands their challenges. Yeah.
 
</strong>Michael Hingson ** 15:15
Do you think the association can improve those numbers and get more black physicians into the to the workforce?
 
<strong>Chenai Kadungure ** 15:23
We are trying, I won't lie right now we have things like we're doing studies on like the, you know, physician suicides and things like that, because there's a lot of physician burnout, I'd say just around the pandemic and onwards. So we are trying to solve a lot of problems in one go. But I think the mental the mental health and support that comes from networks like ours, has been proven to increase the number of black medical learners. To give you an example, Timur at School of Medicine, which is, I'd say, one of the most popular Ontario med schools, has sent me that some of the people, they reported a tenfold increase in black, sort of like medical learners signups because of different support programs we put into place there. So I think it's not an overnight process, but just being able to say, have we thought about, maybe we need to do this, this is how we can include more people. So I think there's a lot of work that still needs to be done for most racialized physicians, I'd say. Yeah. Do you?
 
</strong>Michael Hingson ** 16:25
Do you find that there is a difference in percentage of say, black physician suicides as opposed to physician suicides? Overall? Is, is? Is there that kind of disparity in the numbers, do you think?
 
<strong>Chenai Kadungure ** 16:41
I think it's, Canada has the problem that we don't collect a lot of data on these things. So community ends up having to be the ones collecting the data. We are going a lot on US data for a lot of these things for now. But we do hear similar kind of themes around the challenges people face. But I know that since there's still a lot of stigma around mental health in black community, that in itself, I think would make a difference, right to the level of access, we'll see if people actually taking those supports. So I think that's a big thing. The other thing is people being able to actually see that there is a problem, I think, is you know, compassion fatigue, right. And in the healthcare sector in general, there's a sometimes a challenge with boundaries, like how do you know if you've reached your limit? How do you know that you now need to be a patient and not a doctor? Right? And we know that that's a challenge. So I think we'll have to look back and have this conversation five years from now. And I'll have the steps.
 
</strong>Michael Hingson ** 17:38
It will be interesting to discover in hearing what what you discover, but it will, it will be interesting to see. And my my immediate thought is that any group that feels marginalized definitely has challenges over other groups. I mean, we find it in I don't know about suicides, and so on. But we do find marginalized marginalization with disabilities. And there are a lot of things that come up. And, you know, even diversity doesn't include disabilities, typically speaking, they talk about race and gender and sexual orientation and other things and don't include disabilities. Don't
 
<strong>Chenai Kadungure ** 18:15
get me started on that, honestly, because I think it ends up being an I don't know what it is, because every time I'm sort of, I mean, I have an invisible disability. But I always feel like for people with visible disabilities, it's like, I feel like it's 10 times harder, just to get that like the foot in the door or whatever, because people are trying to spend as little as possible. I mean, this is I'm speaking broadly, and generally, people are trying to spend as little as possible to support staff in general, right. So if you're trying to work and you need accommodations, I just don't see that kind of willingness, you know, across the board, even in sectors like ours that are supposed to be more compassionate. I see a lot of the same problems, because I mean, I also serve on the middle center board. So we hear a lot about like, okay, these are some of the challenges that residents are facing, and I'm telling you, it's, it's unreal, we haven't even scratched the surface of the lack of support that's still required in in disability on us. Yeah, well,
 
</strong>Michael Hingson ** 19:19
and and why do you think that is?
 
<strong>Chenai Kadungure ** 19:23
I think it's because it's a mixture, part of it is there's always the excuse of, oh, it's a minority. It's a small group of people. So, you know, as far as the overall impact won't be that huge, right, number one. Number two is I think we just have an empathy problem in general in the world. If it's not something happening in my house or in my body, it doesn't matter. And I think that's huge, right? For a lot of the people I work with, even when we're doing things like medicine, a lot of it is always I have a relative there's there's a connection point and yet it's like empathy in general. Just It doesn't really seem to be there. I think with me, it's a mixture of faith and culture, right Africans are communitarians. We even have the idea of goon to I'm not well, unless you're well. And so part of that is like, you know, trying to be a bit more equitable in our approaches, right?
 
</strong>Michael Hingson ** 20:17
Well, the the other thing I would say is that when people talk about being a small minority, the statistics show that, in general, roughly about 25% of people have some sort of disability. So it's not really that small of a minority, where it does get to be a problem is that the minority is made up of a number of different kinds of, of ways that the so called Disability manifests. Chris, what I try to do is to level the playing field. And what I tell people is, the reality is everyone in the world has a disability. And for most of you, it's light dependency, you don't do well, if the lights suddenly go out, you have to find a way to get new light in order to be able to function. But the light bulb was invented, to give you light on demand. And so mostly, your disability is covered up, but it doesn't change the fact that it still exists, because it does exist. And I've seen it happen all too many times. But I think also we have such a fear, oh, I could, I could end up tomorrow in a wheelchair, or I could end up being blind or whatever. And so fear, and the fact that we don't include disabilities in the conversation just doesn't seem to help a lot.
 
<strong>Chenai Kadungure ** 21:38
I completely agree. And also one that's a little bit more insidious, is if the community doesn't have money, I feel like there's a way of putting pressure on certain topics, and you kind of say, Okay, we're not going to be able to put our dollars into X organization unless they they are seem to care about this issue. And I think there's, there's some of that, like, what's in it for me, money wise, people won't really understand that, because I do feel now that, you know, there's bit there's been performative inclusion, you know, and it's, it's about being able to get money, or being able to receive the kind of quality perception capital or something, right. For the larger organizations, when their funding issues. Yeah.
 
</strong>Michael Hingson ** 22:25
Yeah, there are a lot of different factors that go into it. You said you have an invisible disability, and what is that?
 
<strong>Chenai Kadungure ** 22:30
Oh, I just have AD ADHD? Uh, huh.
 
</strong>Michael Hingson ** 22:35
How has, how has that affected you in terms of going through and getting an education and what you do now on the job and so on? Well,
 
<strong>Chenai Kadungure ** 22:44
I think it's, I mean, I came from a time in a culture where we don't, we don't really test for these things. And we were the stigma is still really strong. I think people don't want to think that there are any challenges and having any kind of, you know, like, any kind of like, what I say like, it's dyslexia, ADHD, all these things, I don't think we even like really get the assessments, if I remember, as you know, for us growing growing up, things may have changed in that in that realm now, but I think you just kind of get labeled as Oh, you know, you're dumb, or you're not great in school, or, you know, you just kind of get put in a corner. And when I remember my earliest experiences of like, teachers just kind of acting like, like, yeah, like I say, I'm a black sheep or something. So I recall several, like almost years in my primary schooling of just kind of sitting outside of the classroom for days on end, because you get kicked out for anything. Oh, you know, your book looks messy. Get out. Oh, you know, you're being disruptive get out. And then you spend like most of the afternoon outside. So yeah, I didn't, I didn't really think that that would be so much of this. There's a barrier outside of me just being dumb or something like that, right? Because we didn't have the nuance, or the language for it. So I only more recently found out that's what it was. But I always knew there was something there. I was like, things that look a little bit easier for people. I don't know why I struggle with this. Yeah.
 
</strong>Michael Hingson ** 24:15
I'm amazed at the number of people I've talked with on this podcast, unstoppable mindset, who talk about the fact that they have some level of autism, but they didn't even know it, and didn't get it diagnosed until they were in their 30s. Yeah,
 
<strong>Chenai Kadungure ** 24:33
pretty much you get to a point where you're just like, I want to figure out what it is. Because for me, I think when I'm most burnt out, that's when you know, it's just even more apparent. So the cope when the coping mechanisms stopped working. You're like I did, like something else is going on here.
 
</strong>Michael Hingson ** 24:49
Yeah, yeah, we we. I think we're learning I think that that there's growth, but it certainly isn't at the level Hold on to the level that it really needs to be and disabilities are still the minority that are least talked about, or at least involved at least included. And it shouldn't be that way. But it is.
 
<strong>Chenai Kadungure ** 25:16
I absolutely agree. I mean, even when we're doing research, right, and we're looking at past even focus groups, and we're breaking down categories, the number of times I've sent documents back and be like you, you've left out to so many times, it seems like you've left out there. It's, it is, it's unreal. And so I think there's a level of resilience that is in the disability community that, yeah, I can't even begin to imagine because it's, yeah, it's like being invisible. Literally, it is.
 
</strong>Michael Hingson ** 25:53
And being ignored is what it's about. To a large degree. One thing I know that you talk about, from time to time, is the whole concept of an authenticity. Why does that matter to you?
 
<strong>Chenai Kadungure ** 26:09
I feel like it's a trait of, I think it's about integrity. But I also think personal integrity is so much harder. Like there, I think there's a general sort of understood idea of like, oh, you know, I did what I said I'm going to do, but the older I've gotten, the more I realized that so few people get to just fully be themselves, whether it's in their jobs, in their marriages, in their faith, and like, it's just such a huge thing to be yourself and 100% yourself. And so for me, I think that's something like I gave it a word. And I decided to call it authenticity. And, and honestly, I think if I look at all the leaders I've respected and like the most, that's what it is. And I think it's rare. I think that as a trait is rare.
 
</strong>Michael Hingson ** 26:58
I use that.
 
<strong>Chenai Kadungure ** 27:01
Well, some of it is what we discussed before, I think there there is a from when you're born, you have people telling you, you have to be a certain way, you have to think a certain way you have to study certain things, you have to do certain jobs, there's always something with it, society culture, weighing in on how you need to show up in the world. And I think more often than not, we want as much as we care about personal control, we really are about controlling other people, too. That's, that's what I can really put it to because there's a lot of performance that happens. And it's like, sometimes it's performance for survival. But a lot of times, I think it's also just performance for approval, like if I show up in this way, then I'll be accepted.
 
</strong>Michael Hingson ** 27:49
And it doesn't really matter, what you may truly feel is that people want you to be a certain way. So you become inauthentic, if you will.
 
<strong>Chenai Kadungure ** 28:02
Pretty much like oh, it just becomes your life, you know, the things you do ended up becoming like your habits or you know, it's that's what you've invested in. And so that's where you are. And I think there a lot of people who get, you know, 3040 years down the line, they realize they lived other people's lives. And I that's the thing I wouldn't want. I don't want to look back at my life 30 years from now and feel like I live someone else's life. Do
 
</strong>Michael Hingson ** 28:26
you think there's any kind of a trend on the part of people to want to be more authentic and to to buck that? That concept?
 
<strong>Chenai Kadungure ** 28:39
Definitely, I think when we talk about leaders who do things differently, or even what I see with I guess, Gen Z and sort of like the generations coming over, I feel like their BS radar is a lot stronger. Or they're, maybe it's because there are a lot, I feel like they're a lot more judgmental, because they kind of expect, they expect you to understand that they're human. Whereas I think some of the generations before we were like, You need to be a productive person, you need to, you know, show up in this way. And you know, whether it's your church or you know, there are a lot of different places that had expectations of you. I think a lot of the younger people now are just very, you know, they're not ashamed of showing up as they are, you know, I'm saying, Today I'm in my sweats, because that's what I feel like. And you know, I should show up that way, you know, so I feel like with time, we've opened up a bit. A simple example I could think of, as I know, in the tech sector, there isn't an expectation that people come buttoned up in suits and things like that, right. And yet, there's a time where I think that might have been the most offensive thing a person did when they walked into a meeting. He wore sneakers to an interview, you know, so I feel like those are some of the ways we're slowly now becoming less, I guess judgy about how other people should behave.
 
</strong>Michael Hingson ** 30:01
An interesting paradox. I know that when I started selling, and I took sales courses, and I met with any number of people, they would give examples like, so on the East Coast or in a number of places, and important meetings, you show up if you're a man in a suit and tie or women wear dresses and skirts and all that, but I'm going to use men just for a moment, a suit and tie and, and so on. But you don't do that if you go to Texas, you can wear jeans and cowboy boots, and it's totally acceptable. And that was something I heard 30 years ago and 40 years ago, yet, we, we still mostly really do have that that trend, oh, you have to look or do things in a particular way. And I think that also contributes to the whole disability discussion a little bit, because the bottom line is, I don't, although I want to do and have the right to have equal access to doing the things that you do and, and having that opportunity, I won't use the same tools or do them in exactly the same way. And we get too locked in again, to one certain way of doing things and it hasn't totally changed at all.
 
<strong>Chenai Kadungure ** 31:16
That's actually very true, I think. Yeah, even when we think of like some of the ideas in business, right? We have now you scale and all of that has its own culture. And it's like it's either you do this or you fail. So it's Yeah, I think yeah, there is always still a bit of a bit more bravery required to, to fully show up as yourself.
 
</strong>Michael Hingson ** 31:38
So what do doctors do in Canada? And they all feel they have to be dressed up and all that? Or can they just hide under scrubs and a long white coat?
 
<strong>Chenai Kadungure ** 31:48
Well, interestingly enough, I think our membership is 80% family physicians. And so I feel like that's one sort of track where people can still sort of like, you know, have the beat of their own drum. So you will have people where, you know, to give you an example, like we've got this one PDF, PDF constructor, I really enjoy her content, and she has like she had pink hair the other day. And I think it's because she's working in peds, maybe this, this doesn't, maybe she went with her pink hair somewhere else. They might not be as much of an openness. But I do find that where there's a little bit more flexibility. I think in general, there are some professions that stick more to the what I call the monochrome The monochrome or the gray or the you know that they're not really about being colorful, whether it's actually wearing color or being open to too much difference. So I must say, I think because our doctors have had to sort of like be in settings where they can't be themselves, I think when they come to our events and things like that they embrace being fully themselves. So I probably haven't seen them in their buttoned up nests as much. And you'll get certain specialties where I think the buttoned up list is just the way they are. But the minute they're off duty, there's someone else. So there are people living like double lives I feel as well right in certain professions. So for me, those are the things that are interesting that I think 1015 years down the line, it's going to look different. I think we're gonna have people be more authentic most of the time. Oh, you're Peter
 
</strong>Michael Hingson ** 33:23
pink hair, she must be a fan of Harry Potter and, and tungsten or something like that. Hmm.
 
<strong>Chenai Kadungure ** 33:30
Probably working with children, I'm sure you know, there's a lot of Harry Potter. And
 
</strong>Michael Hingson ** 33:38
so how does authenticity, change the world or, or create hope? Do you think?
 
<strong>Chenai Kadungure ** 33:46
I honestly think that there is so much labor and performance. So if I think of the way I get to show up as a black woman in so many spaces, because I'm working in my community and things like that, there's a little bit less translation. So you know, people talk about code switching, and having to be someone else at work and someone else with their friends. I feel I'm I'm really lucky in the way I get to show up as myself. I often joke that I'm in formal that when we think of how formalized workplaces are. And yet so many people are performing, right, the minute they leave the office, they feel they can literally lift their head down and be themselves. My hope is that we can get to a point where when we are at work, we can be ourselves in that same way. And I think we saw it even during the pandemic, right a lot of people got to where their trackpants while on calls and they were so relieved that they could now be comfortable in the workplace. And that's that's how I see it if you have to be uncomfortable to do something that I think is a challenge. We I think we've always put it as propriety and I feel like that, that I theory of propriety has always meant that they, you know, there's a lot of discomfort that you have to just accept. And knowing that that doesn't have to be, I think, makes us a little bit more open minded. And the more open minded we are, the more empathetic we can be. I do think we should evolve past thinking that if I haven't experienced that, I can't relate to it. Like, I don't need to go hungry for a night to understand that hunger is not great. You know what I mean? I don't need to be homeless, to know that stressing about where to sleep is a problem. And so by the same token, for me exactly what we're talking about, like, I shouldn't be surprised when I get into an elevator. And this actually like, sounds I'm like, I should expect every elevator to have those sounds, because it means when they built this building, they thought about everyone. Yeah.
 
35:55
Well, and I think that there is a lot to be said for empathy, empathy. And that's kind of what you're talking about I, I oftentimes encounter people who tell me how horrible it is to be blind and what it's like to be blind. And I do say to them, the biggest problem is you've never tried it. Because we don't internalize it, we make assumptions. Rather than understanding and I agree with you, one doesn't need to be homeless to understand it. And one doesn't necessarily need to be hungry to understand it. But it does require us thinking about it. Hmm,
 
</strong>Chenai Kadungure ** 36:32
definitely like, yeah, if I, I guess, like, what you with what you're saying, if it is something I have no idea about, I think also just a level of curiosity. Right? Because that made me think that's also what's missing. Like, if I don't understand why am I not curious about it? Why am I not Yeah, trying to figure something out, because it's not, it's not something new, like what we see. But in every phase of your life, you're probably going to be encountering things. And so the small example I could give us, I remember once going to $1 store. And I saw an old lady there. And she was sort of like struggling with the, you know, like with her cart, her cart was really, really full, and the escalator and the elevator and the place was not working. And so I was like, this, this plate like this, in this building the escalator the elevator, wasn't working for two years. And I said to you know, I said to one of my friends, I can't believe it's been almost two years, and they haven't fixed this. And of course, this is $1. I'm in the middle of Toronto downtown, like you are in a Dollarama. This person is probably even economically not in the best position. And you want to give them an extra struggle, of just being able to access the space. And yeah, for me, it really just blew my mind. I really thought about that. And I was like, wow, two years. Like for two years, they've been okay with the fact that like, oh, people can ask access. There's only Dollarama in like three square kilometers, by the way. So yeah, it's yeah, the mind still boggles. I think that's the thing. I wish we could have empathy injections.
 
<strong>Michael Hingson ** 38:08
We need something Yeah, it is, it's important that we be more curious. And that's again, something that we don't necessarily see a lot. I've talked a few times about people and the podcast where we we choose not to be curious, or we're taught not to be curious. You know, we talked about the disability issue a while ago. And oftentimes, little kids would want to come over and talk to me or my wife, who was in a wheelchair her whole life she just passed last November. But she, you know, we would we would hear kids or see kids, I want to go ask this lady something or I want to go pet that dog because I have a guide dog and all that. And, and the parents would say, oh, no, you don't want to do that you might offend them. And this and that. The other stuff. And the bottom line is, we discourage curiosity. And the kids are naturally curious. And most of us understand that it would love nothing better than to answer any questions. And sometimes I've actually, when I heard those discussions, I'll go over and I'll say, Wait a minute. You want to pet the dog? I'll take the harness off and explain why I'm taking the harness off. Now you can pet the dog. Do you know what the dog does? Or I've seen my wife Karen go over and say, What do you want to know about the wheelchair? And the parents are being embarrassed? But they don't understand that it's a wonderful teaching moment. Absolutely.
 
</strong>Chenai Kadungure ** 39:33
And if anything, I think children actually understand empathy. At such a higher rate than a lot of us. I think a lot of us get a bit more cynical when we get older. Because when I think of a lot of the conversations we've had about identity, I feel like because children don't expect people to show up in a certain way. They just accept everyone. So what did they call it like the cats During thereafter, word is openness. But I think because children are imaginative for them, it's, I don't see why, why they can be different kinds of people, and just have it that way. So yeah, I really had to think about that. And even this thing of like something as small as our friendship circles, you know exactly what you're saying, you're like, do we just stick with people who are exactly like us, and we never, and we close our world even more,
 
<strong>Michael Hingson ** 40:26
all too often. Which is really part of the issue. And again, as I said, with children, we're teaching them not to be curious. We're teaching them not to be open, rather than encouraging that curiosity and that openness, which would be a much more wonderful thing and make the world a much better place. Because if they grew up curious, then they would continue to explore. Richard Fineman, who was one of the very famous physicists from the 50s and 60s and well in the 40s. And one of the greatest physicists of the 20th century wrote a book entitled, surely you're joking Mr. Fineman adventures of a curious fellow and even in the first chapter, he says his father pushed him always to be curious. And he grew up, continuing to have a curious mind, which I think is extremely important for all of us to do.
 
</strong>Chenai Kadungure ** 41:23
Wow. I love that. Because I think also, it's lately, I've been calling it curiosity over conviction. I think part of what leads us into little boxes is some of these things that are convictions that really should have just been curiosities, right that, like, is this thing really, as important? Will this really change the world or shatter the world? And if we put some of those things where they should be placed, right, it's like, okay, this is just a preference. It's not like something really huge. I feel like, yeah, we'd explore more we'd, we'd be more curious. And I think even when we look at the nature of how they do dialogues, it's always exactly that. It's saying, if you can hold space, and say, my view is my own, but it's not the only view. And just accepting that small thing. It's like, it's amazing how all of a sudden problems became opportunities and possibilities. So I do think there's, there's some power there.
 
<strong>Michael Hingson ** 42:24
Yeah. Well, and we all have our own views. But do you think it's also appropriate for us to have a mindset that says, Okay, I've got my own view. I like my idea. But you know, what, I'm willing to listen. And if somebody says something that really makes me change, that's okay.
 
</strong>Chenai Kadungure ** 42:42
Absolutely. To me, that's the curiosity, right? If I am saying anything that isn't this answer is wrong. I'm also preventing, I guess, cross learning to happen, right. And so I think that that whole, really thinking about, there's a reason how this, like why this view got built in the first place more often than not, yeah, a mixture of it might have been things we were told, right? So we may not have given it a lot of thought, and we talked to someone else. And then we're like, Huh, that's interesting, and you think of something in a different way. But a large part of it as well is our what we call frame of reference, right? If my frame of references, these 123 experiences are the most important, and it shapes my opinion about this thing. If I talk to someone or the different one, I get to just like, encounter a whole new world, it goes back to what I was saying about why I enjoy traveling, right? That just seeing something done differently, or seeing the same thing I worry about, be perceived as something happy. I'll just give you an example. There's a colleague of mine, and she and she's always posting on LinkedIn about ADHD is her superpower. And I always thought like, Hmm, interesting, interesting, interesting. But now it's like it gave me it gave me a different view of like, oh, we actually overthink some of these things and be like, Oh, this is something that actually makes you different and makes you operate in the world in a different way. And that's a good thing. And that is changing the language of it. And so for me, I think there's that that oh, we can we can open our world so much if we you know, Judge, listen, put things in boxes.
 
<strong>Michael Hingson ** 44:22
People often have have asked me over the years, where you're blind, do you want to see or don't you want to see? And, you know, I understand eyesight well enough to recognize that. It offers some things but as I tell people, full probably because it'd be a new adventure. But if I don't, it's not going to be the end of the world. Because in reality, eyesight just offers us another lane on the road to travel that we all do. And we've got to stop thinking that One way is less than another way. That's I think the biggest issue is we've made value judgments as to what is and is not. Which is why I always have. And I've learned this, especially during this podcast to not like the term visually impaired because visually impaired first of all, visually, I'm not different, because I'm blind. But this is the way that professionals have treated it for so long. But the other part is impaired. And that is, I shouldn't be compared to someone based on how much vision I have. If you're a deaf person, your community doesn't like hearing impaired, and you're liable to be shot. If you call a deaf person hearing impaired. It's deaf or hard of hearing. And likewise, with blind people that should be blind or low vision, forget the concept of impaired, it puts a stigma on us. And again, I think that goes back to what we were talking about earlier that helps the bad mistakes that we face.
 
</strong>Chenai Kadungure ** 46:02
Absolutely. And I think also with what you were talking about earlier, honestly, it's also that I feel like you have a different kind of site, there's more of an insight that comes in understanding something using a different sense, because you want to be able to say, What's it like to taste this thing? Or do you know, like, I feel like we don't really value? How do I say the exploring of the world in that way? Because there's a whole world that you encounter that I I still need to understand, because I rely so much on this. So I think it's also thinking of that in a different way. Exactly like what you're saying it's not. I think it's that lack of curiosity again. Describe it. So lack of curiosity.
 
46:47
Yeah, well, and it is something that we hopefully over time will learn to counteract, and that we will help children and adults be more curious. And there's nothing or shouldn't be anything wrong with being curious.
 
<strong>Chenai Kadungure ** 47:07
Absolutely, so So I think if we so if we do a book together, it's no longer gonna be The Curious Case of Benjamin Button. But we're going to, we're going to create more curious cases.
 
</strong>Michael Hingson ** 47:19
Nothing wrong with that. So, you know, something I've talked with a couple of people on unstoppable mindset about is imposter syndrome. And I understand it a little bit. And I talked to one person who realized he had it and was able to deal with it. But how does impostor syndrome shrink or affect authenticity? Because I would, I would think that, since the whole concept of impostor syndrome is becoming more of a topic of discussion, that it affects other things. And one of the things that seems to me that is worth discussing is how it affects authenticity. Absolutely.
 
<strong>Chenai Kadungure ** 48:05
I, I think impostor syndrome has to do with that fear of not showing up the way other people want you to show up. So it still gives that power to the external, right. And yet, ironically, I think that there was always that same thing that they say, when your internal validation is low. That is when you want the external validation. And so I think when we're in a space of imposter syndrome, we feel we don't measure up for other people. And that somehow impacts the way we view even ourselves. And yet, honestly, if we just were humble enough to even get over ourselves, and just say, I'm in this space, and I've been given room to speak or do this thing. It's more the happiness of being there should allow you to actually be even more, how do I say, like, more vocal or more like, use the space that's actually been given to you. It's literally giving someone a platform and saying here, your voice is going to mean something in this room, and then you decide to actually, you know, quiet in yourself, and you say, I'd rather not speak because I don't feel like I should be here. And so I think it's a goes back to what you're saying of a value judgment. We use some strange lens to decide that we're an impostor. We're literally pretending to be in this place we shouldn't be in. And yet, I think exactly like what you said most people have gone through stages in their life when they felt that and I think they say a lot of women have it because again, you know, the some of the societal things we're still working out. were made to feel like you should actually, you know, be grateful that you're here so you feel like you don't measure up. But yeah, that's it's hard to be authentic then because you don't even have a good sense of who you are. At that point. Right at that stage. You're not seeing what value you're bringing to the table or to the room. But if you were to hold on to those nuggets that you could bring to that place, see it as an opportunity to have an opportunity to say something or do something or make an impact. If we see that as an opportunity or not, oh my gosh, I'm just going to fail so badly. When I fail so badly and just ruined everything. And yet it's like no, like, do the positive. Yeah.
 
</strong>Michael Hingson ** 50:24
Do you think that most people deep down, really know what they feel, but they're just afraid to deal with it. And so things like impostor syndrome or on authentic or inauthentic, things take over, but that they really know. And that that adds to the stress.
 
<strong>Chenai Kadungure ** 50:42
So it's like layers of so the the barriers other people can put in front of you, but then they're the worst ones that you then put in front of yourselves. And so I definitely think that if we could like, you know, my one of my, whenever when I had burnout, I remember that someone has like, we all have malware. We all have certain malware and but if we can actually do a virus scan and look and see what are the lies that are like that are that I am carrying in my life? And how are they holding me back? And actually having a conversation with them? Not so much ignoring them? Because I do think we like to go with the distraction, but having a conversation with them, you actually understand that like you'd never say this to someone else. So why would you say to yourself, all right. Yeah, we're our harshest critics.
 
</strong>Michael Hingson ** 51:31
Well, I reversed that and say, I really think that we need to get away from that negativity. And we should say, we're our best teachers. And we really need to do that. But that's, of course, the problem is, and I did it for many years, I'm my own worst critic, because I would listen to my presentations, the public speeches that I give, and learn from them. But I always said, I do it. Because I'm my own worst critic. Well, what I really realized was, I'm my own best teacher. And if when I started doing that, it, it changed the whole dynamic of even listening to the recordings that I make.
 
<strong>Chenai Kadungure ** 52:11
Oh, that's prophecy. I love that because that is that then is even the failing forward. So even if you did something and thought, that wasn't great. The next day, you've already got some experience to learn from where's this someone who's not even getting the experience because they're so afraid to even fail? That's like, the worst place to be?
 
</strong>Michael Hingson ** 52:30
Well, and failure. Again, I agree with some of the motivational people who say failure is really just an opportunity. And it is it's an opportunity to learn and grow. And we should never beat ourselves up over failing, but rather ask ourselves, all right, what happened? That didn't go just quite the way I wanted? How do we deal with it?
 
<strong>Chenai Kadungure ** 52:50
Absolutely. And I also love I think it was a Sara Blakely, the the lady who founded Spanx at her dad every time she got home, used to ask her, How did you fail today, and that was something they would celebrate, finding out about something they cared about. And I, I always loved that idea of like, again, there's a language we use. It is I make judgment calls about like, you did this thing, you got the F I mean, everyone knows what that red F feels like, right? And yet, it's exactly that it's like, oh, an opportunity to to learn something or whatever, that will be a different way of viewing the situation.
 
</strong>Michael Hingson ** 53:25
Yeah. And I think turning things into a more positive thing, rather than beating yourself up, like using expressions such as I, my own best teacher, changed the whole dynamic in an incredible and swift way. Which is, I think, extremely important for us to do, what you know, with you dealing with physicians and so on, and of course, in our world today, we've gone through a lot of different crises. What do you think that people need the most in a recession or depression? And why do you think it? Well, I
 
<strong>Chenai Kadungure ** 54:01
think it is they do need hope. Right? Hope is Hope is an element, but I think it's such a critical thing. But then I also think that it is what was it like? Somewhat like a personal kindness? And I think we need to reinforce how do I say reinforce, I forgot I forgot where my forgot group I think was depression.
 
</strong>Michael Hingson ** 54:29
Recession. Yes.
 
<strong>Chenai Kadungure ** 54:31
That's what it's like. I think there is so much depression in a well actually we can call it might be a depression, they might call it a depression 10 years from now, I don't know. But I think it's implied in the name right? That it's everything around you is going to want to pull you down. And we need to understand things that help us go in that in that opposite direction. And so for me, I think it's sometimes it's small things like sometimes I'll filter out filter out news So I get actually give myself a news fast. And sometimes I'll even do something if it's behaviorally, complaints fast, I literally, sometimes will say, I'm not going to complain about something for X number of days. Because I remember there was research that said, your brain chemistry even changes when you like, complain consistently. And so exactly what you said, the power, life and death in the power of the tongue. There's, there's so much there, but what we say to a situation. And so I think we always see the soft stuff, the frilly stuff as the things that, you know, don't matter. But that's what keeps societies going. I mean, I'm sure when FDR was weakening people, you know, in 1929, there's something there, there was a hope that he was bringing that gave him what I don't know how many terms ended up having three or four.
 
</strong>Michael Hingson ** 55:49
Or, well, he died during the fourth, but yeah, for hope, yeah. And people understood it, I collect old radio shows as a hobby. And I contrast how the media is today, and how programs are and the people as opposed to the way they were in the 30s and 40s, around the war, and all that, and there was a lot more rallying and supportiveness than there is today. And we just look for ways to criticize and can tear everything down, and we don't look and understand. And again, it all goes back also to curiosity and not wanting to be confused with the facts.
 
<strong>Chenai Kadungure ** 56:38
And I think also share, shared, trying to experience the shared experience together. If I, if I remember that time when we were so we had one of the longest lock downs, right? One of the longest long downs in the world. But one of the things that was the first time I saw positive messages on the news. So I wondered about that, you know, this whole thing where we always say we want hard news. And we riddle people with these, like things that are just going to make them feel afraid, feel angry, feel like all kinds of negative emotions. And yet there was an intentionality to positivity then because they're like, people are in their homes, and we really need to care about their mental health and things like that. And I'm like, why should that be a lockdown thing? Why can that be a way of being? Why can we have that kind of balance? I mean, if you think about it back then exactly like you said, the radio show is some thread that connected millions of people back then, now we just have our own little echo chambers all over, we're just even more disconnected and isolated than ever before. In the UK, they have a ministry of loneliness. That is how bad it is where you literally have a ministry dedicated to the problem of loneliness. So I think that there is hope unites people in a way that fear and anger and hate and all these things, you know, it's an opposition to that, right. So yeah, I think let's do that. Let's have a new currency of hope.
 
</strong>mi ** 58:04
There you go. Well, here's a question. What compensation is the world not having, but we should be having?
 
<strong>Chenai Kadungure ** 58:14
There's so many.
 
</strong>Michael Hingson ** 58:17
Yes, there are.
 
<strong>Chenai Kadungure ** 58:18
There's so many. I think the one is on honesty around nuance. We've touched on it a few times today. But this being of zero sum, we have such a zero sum language nowadays that just kind of cuts conversations off we're killing our curiosity that way and so everything is talked about from an angle from an agenda if it's like, if it's done this way, even the algorithm will push you more to you just need to click on one thing and you're gonna get a slew of other things that are reinforcing that idea and yet I feel we need more just exploration that curiosity and say, oh, you know, what makes this thing bad? What makes this thing good? Let me wait for myself. But there isn't that anymore. It's literally to you.
 
</strong>Michael Hingson ** 59:05
And the conversation Why Can't We Be curious is definitely an issue.
 
<strong>Chenai Kadungure ** 59:15
So it's interesting if we think of exactly like what you're saying in schools, maybe the curiosity is still there because kids are younger, but what is happening to us later on in life that dance that curiosity altogether? Well,
 
</strong>Michael Hingson ** 59:29
the problem is that so many people are growing up, learning not to be curious and being discouraged from being curious and so they pass it on.
 
<strong>Chenai Kadungure ** 59:39
Oh, that's a hole you've opened a hole that opens a can of worms. A lack of curiosity. I'm like, oh, that's its own. Wow. Yeah, cuz because if you can give, if you can give trauma and everything else based on experiences, you could give whole world views based on the you know, I'm not curious Why should you be curious? You know, I think that's the conversation that ends up happening.
 
</strong>Michael Hingson ** 1:00:05
But if you go back and look at why am I not curious and you go back and study it, it's probably because you were discouraged. I'm sure there are some people who are born. Not curious. But generally, I suspect that it's we're discouraged from being curious.
 
<strong>Chenai Kadungure ** 1:00:20
Absolutely. I'd say with one, one thing as well, since we've we've had a lot of new things thrown at us, I would say in the past 15 years, they're just things that did not exist 15 years ago, and we just been riddled with them. I think there is an element of, we just don't even get to process anything. Right? So forget even curiosity. We haven't even begun to look at how something like the pandemic really impacted all of us. Right? We don't even have the time to do that. Because one crisis after the next. And so I think there's also some of that we're just surviving, that it's like, curiosity seems like a luxury. So how do we get out of that, like, just surviving?
 
</strong>Michael Hingson ** 1:01:05
It's very good point. We can do it. But we don't. And again, there's a lot of our politicians discourage it. So you know, there's that's another story, but we won't go there. Well, I want to thank you for being with us. This has been fun. Do you know we've been doing this for over an hour. So yeah, see, and you didn't even say you were hungry. Although I know it's late back there. But this has been a lot of fun. If people want to reach out to you maybe learn more about the association or learn more about you? How might they do that? Oh,
 
<strong>Chenai Kadungure ** 1:01:40
well, definitely. They can. I mean, they can email me email me. I am ed@bpao.org. Bravo, Papa, alpha. October. I don't know if I still have my phone and expect close. And also, they can go to the website as well. <a href="http://www.bpao.org" rel="nofollow">www.bpao.org</a> Or they can search me on LinkedIn. I think you did a good job of trying to say my name, but I'm sure they can. You know, see.
 
</strong>Michael Hingson ** 1:02:12
My you said
 
<strong>Chenai Kadungure ** 1:02:13
Chenai Kadungure.
 
</strong>Michael Hingson ** 1:02:17
There you go. Oh,
 
<strong>Chenai Kadungure ** 1:02:19
thank you so much. For the
 
</strong>Michael Hingson ** 1:02:21
this has been this has been a lot of fun. I've enjoyed the conversation. I hope all of you listening have enjoyed it. Love to hear your thoughts, please email me and feel free to reach out to shehnai and, and engage her in a discussion as you will. But if you'd like to reach out to me, you're welcome to do so by email. Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's m i c h a e l h i at A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. So that's www.m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> love to hear from you. And please give us a five star rating wherever you hear this podcast wherever you are. We really appreciate your ratings and your value in your comments, and your input and Chennai for you and you listening if you know anyone who we ought to have as a guest on unstoppable mindset. Really, we want to hear from you. I want to know, and we're always looking for guests, so please don't hesitate to suggest other folks and help us meet them. So one more time tonight. I want to thank you for being here and taking this time with us today.
 
<strong>Chenai Kadungure ** 1:03:36
Well, thank you for being a light and dark spaces. I think just even the name unstoppable that excites me because I know exactly what you said so much of our everyday is how do we stop people? How do we stop certain things. So thank you.
 
</strong>Michael Hingson ** 1:03:55
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Intuitive Leader and Executive Director with Chenai Kadungure</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8ca25742-7ebb-4b9b-9a3a-d76b32fdd248.mp3?source=rss&amp;ext=asset.mp3" length="95021567" type="audio/mpeg" />
<itunes:episode>233</itunes:episode>
</item>
<item><title>Episode 232 – Unstoppable CHIEF Coach with Paige Lewis</title>
<guid isPermaLink="false">https://pinecast.com/guid/cb70cb8e-9234-4f41-8d07-267e30254e1f</guid>
<pubDate>Fri, 17 May 2024 10:00:06 -0000</pubDate>

<itunes:duration>01:02:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9e74d8a1-d46c-4261-854f-133404841eb9/UM232-Paige_Lewis-Coverart.jpeg.jpg" />
<description><![CDATA[<p>This time we get to hear from Paige Lewis, a clearly unstoppable leader and executive coach. Paige grew up in the Phoenix area until she went to college at the University of Texas where she learned about advertising and business. After college she spent a year in Japan selling products for Estee Lauder after which she returned to the U.S. Through an introduction from a friend she secured a position at Disney in Home Entertainment. Later she moved to DreamWorks and then to Universal where again she specialized in Home Entertainment. At Universal she rose to the position of Senior Vice President.
 
Paige thought she had reached the “pinnacle of her career”, but over a short time she became seriously ill and was hospitalized for a week. As she describes that time now, she experienced serious burnout. She quit her position at Universal and began an analysis of her life which lead her to realize that she truly enjoyed mentoring people. She became a certified coach and has spent the past six years with her own business coaching and helping mainly senior level women to not “make the same mistakes she made”.
 
I think you are going to hear some good observations from Paige. She has wonderful life advice we all can use. I hope very much you enjoy what she has to say.
 
 
<strong>About the Guest:</strong>
 
Paige Lewis is a leadership coach who spent over two decades as a highly regarded leader in marketing, building some of the world’s most iconic entertainment brands for Disney, DreamWorks and Universal Pictures.  After being promoted to Senior Vice President of Marketing at Universal Pictures, Paige had reached what she thought was the pinnacle of her career.  But she ended up in the hospital with a deadly infection brought on by extreme burnout. 
 
Soon after, she left the corporate world to heal her body and figure out why she had reached a breaking point without realizing what was happening along the way. She has turned her experience into her mission: turning executive burnout into career success. With a unique ability to transform complex challenges into actionable insights and the real-world business experience as a former executive, Paige is a trusted guide for leaders seeking to excel without compromising well-being. She is dedicated to helping organizations and people realize their greatest purpose and impact without sacrificing their productivity, health, values and most meaningful relationships.  
 
Paige is one of the elite Founding Los Angeles coaches at CHIEF, a network recognized by Fast Company's Most Innovative Companies list, created to drive more women into positions of power and keep them there. She has coached over 200 individuals and groups across Fortune 100 companies, nonprofits, media and marketing agencies, and start ups. She holds an MBA from the Thunderbird School of Global Management and a Bachelor of Science in Advertising from the University of Texas at Austin.
** **
<strong>Ways to connect with Paige:</strong>
 
<strong>Website: ** https://<a href="http://paigeonecoaching.com" rel="nofollow">paigeonecoaching.com</a>; <a href="http://PaigeOneCoaching.com" rel="nofollow">PaigeOneCoaching.com</a>
</strong>LinkedIn:<strong> <a href="https://www.linkedin.com/in/paige-lewis/" rel="nofollow">https://www.linkedin.com/in/paige-lewis/</a>;  <a href="https://www.linkedin.com/in/paige-lewis/" rel="nofollow">Paige Lewis Sandford | LinkedIn</a>
 
 
</strong>About the Host:<strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening!<strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</strong>Subscribe to the podcast<strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review<strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</strong>Transcription Notes:**</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, and we want to welcome you to unstoppable mindset. This is our latest episode, needless to say, and we're really glad that you're here with us today we get to chat with Paige Lewis Sanford and I'm sure you're all familiar with Paige. Oh, you're not? Well, you will be by the time we're done here. Paige is a fascinating individual. She's worked to help improve and greatly increase the brands of organizations such as Disney and DreamWorks universal and my gosh, I don't know what all and hopefully, her influence will rub off and help unstoppable mindset but we're gonna see about that. So Paige, welcome to unstoppable mindset. And whatever happens, we're glad you're here.
 
<strong>Paige Lewis ** 02:07
Thank you for having me. I'm excited to be here. Well,
 
</strong>Michael Hingson ** 02:11
it'll be a lot of fun. And we'll, we'll make it useful and fun in some way or another. And as I told you earlier, one of the rules of the podcast is we got to have fun. So that's as good as it gets. Well tell me a little about kind of the early page growing up and all that sort of stuff.
 
<strong>Paige Lewis ** 02:28
Well, I am a Phoenician, I grew up in Phoenix, Arizona. So I am a lover of the sun to this day, and had a really a really lovely childhood. I have a younger brother. He's 14 months younger, we were very close. And we spent a lot of our days inventing things and laughing a lot. My parents instilled a lot of curiosity in us. I'm grateful they exposed us to a lot of things. So whatever we wanted to try. We got to try even gymnastics, which I failed at. I was terrible. But thanks to my parents, I have a strong love of music. I have a lot of curiosity. And yeah, I am they made me who I am today.
 
</strong>Michael Hingson ** 03:15
So you grew up in in Phoenix in Arizona who have been there a number of times we've spent part of our honeymoon my wife and I a long time ago, at the point Tampa to hotel.
 
<strong>Paige Lewis ** 03:29
Oh, yes, I think I had a prom there.
 
</strong>Michael Hingson ** 03:35
Well, and our last night of the honeymoon, we went to the restaurant. At the point HEPA to which was up on the top of a mountain. And I think one way you look in there you see Phoenix and the other way, I think a Scottsdale if I recall,
 
<strong>Paige Lewis ** 03:50
a Scottsdale or Paradise Valley. Yes.
 
</strong>Michael Hingson ** 03:53
And I think it was a restaurant called a different point of view, which was cute.
 
03:58
Yes, yeah,
 
<strong>Michael Hingson ** 04:00
I've been there. My wife bought a lobster and she thought it would just kind of be a typical. So it ended up being a three pound lobster. And she didn't know what to do with it all.
 
</strong>Paige Lewis ** 04:10
Oh, my goodness. That's a lot of lobster was
 
<strong>Michael Hingson ** 04:12
a lot of lobster. But it was our honeymoon. So it was worth it. And the other thing is that that was when they made Caesar salad right at your table and actually created the dressing right at the table using rye eggs and everything's still the best dressing I've ever had.
 
</strong>Paige Lewis ** 04:27
Amazing, amazing. Well, I hope you were not there in the summer, because that can be brutal.
 
<strong>Michael Hingson ** 04:33
It was no Well, we got married on November 27 1982. So it would have been we'll see that was a Saturday. And so it would have been probably the well the third or the fourth that we went so of December so No it wasn't. It wasn't in the hot part or the hottest part.
 
</strong>Paige Lewis ** 04:57
That's good. That's actually a person Big time of year to beat. Yeah. Yeah, it
 
<strong>Michael Hingson ** 05:01
was great. We very much enjoyed our time there. So. So did you go to college in Arizona? Or did you go to college or what? I
 
</strong>Paige Lewis ** 05:10
did not stay in Arizona. I was 17 when I graduated high school, and I really, really, really wanted to leave Arizona. And I was very interested in getting a degree in advertising. And I'll tell you why. And it sounds silly now. But I was very determined and stubborn at that age. I always know. I know. I know, ask my mother she uses could not change my mind. So I was fascinated with how people described products. So if you looked at a box of cereal or a bottle of suntan lotion, how did they come up with the coffee? I was fascinated by how they would construct that, which seems very simple, but so I was really determined to find a good school and advertising. And one of them was the University of Texas at Austin. I also wanted a very traditional college college experience. I wanted the football I wanted to, you know, big Grecian looking buildings and grassy lawns and never thought I would like Texas, but fell in love fell in love with the campus. And so that is what I what I chose. In retrospect, it was way too big for me was 49,000. undergrad. I knew nobody. This is a this is a theme in my life is I put myself in situations where I don't know any anyone. It's uncomfortable. But I loved it. I did. I did enjoy it. I learned a lot. I had a minor in Japanese at that point, too. And after I graduated, I wanted to become conversationally fluent in Japanese. And surprisingly, in college, we didn't do a lot of speaking Japanese. It was a lot of fun and writing. Yeah. So I had an opportunity to go to Tokyo and work for one of the divisions of Estee Lauder, so cosmetics company. And some of you may remember the line prescriptives. Michael, I would not assume you would know this line. They had just opened in Japan. And so I got a job working in a department store selling makeup in Japanese. My Japanese was not very good. So it was trial by fire. Well,
 
<strong>Michael Hingson ** 07:37
my wife loved white linen. And when I worked in the World Trade Center, I discovered that there was an Estee Lauder second store in the tower one on the 46th floor. I think it was so little bit familiar with Estee Lauder and invaded the store often. Okay,
 
</strong>Paige Lewis ** 08:02
yes. So. So yeah, so I did that I knew nobody. And this was before the time of cell phones or even relatively affordable international phone plans. So I took two giant duffel bags, and my parents put me on a plane. And I showed up and they arranged for someone to meet me, a friend of a friend of a friend and I spent a year in Japan.
 
<strong>Michael Hingson ** 08:30
So why Japanese in the first place? Well, when I was
 
</strong>Paige Lewis ** 08:34
think I was a senior in high school, my high school turned into an international magnet program. And they offered what they thought were going to be the emerging important business languages of the world, which were Japanese, and Russian, in addition to what they already had French and Spanish. So I decided to Japanese my brother took Russian, I thought it would be handy no matter what I ended up doing. So that's why I went with it.
 
<strong>Michael Hingson ** 09:03
I took a year of Japanese in college as well. I did it was in graduate school. It was one year and we talked some but you're right. It was a lot of reading and writing. And I actually learned Japanese Braille, which was was kind of fun. I don't remember a lot of that now. But still, it was fascinating to you know, to take and people said it was simpler than Chinese and given everything I've learned I think that's probably very true. But I've spent time since in Japan when thunder dog our book was published. I was also published in Japanese. So in 2012 I went and spent two weeks over there and literally with the publisher of the book in Japan we traveled all around Japan took the bullet train from Tokyo to Hiroshima and all sorts of places in between which is a lot of fun.
 
</strong>Paige Lewis ** 09:53
Did you use any of your Japanese while you were there?
 
<strong>Michael Hingson ** 09:56
No, I didn't remember enough. It had been way too long. So, so I didn't didn't practice up enough to keep it going all that well.
 
</strong>Paige Lewis ** 10:06
I understand that 100% Yeah, but that's okay.
 
<strong>Michael Hingson ** 10:11
But I understood a lot about the customs and the people. And that was a big help as well.
 
</strong>Paige Lewis ** 10:16
Yes, absolutely.
 
<strong>Michael Hingson ** 10:18
So what did you do after a year in Japan?
 
</strong>Paige Lewis ** 10:23
Well, I came back. Yeah, it was a, it was a great growing experience. But it was challenging. And I missed, I missed America. So I came back. And I worked for a promotions company. And while I was there, the CEO introduced me one to Disney and to to his graduate school, which was an internationally focused MBA program. So I ended up going to Thunderbird. Some of you may have heard of it. It's the International Business School of International Management. It's now part of ASU and finished my International MBA studied more Japanese. And then at the end, when I was interviewing for jobs, there was a job at Disney. And I really thought I was going to do international business and work with Japanese companies. And you know, maybe Toyota or something like that. But this job at Disney came up. And I was fascinated by it. So luckily, I ended up getting it. It was in the home entertainment division of Disney, which was back then it was VHS tapes. You gotta remember those VHS? I do? Yes. The very, very beginning of DVD. So I took the job and I moved to LA and again, didn't didn't know anyone that my brother was there, but really didn't know anyone
 
<strong>Michael Hingson ** 12:01
and VHS and not beta. Yeah, that VHS had won
 
</strong>Paige Lewis ** 12:05
the war. So beta was gone. Yes. It was VHS. Yes. Thank you for remembering that
 
<strong>Michael Hingson ** 12:11
show. Your brother was in LA. He was in LA. Yes, it was he.
 
</strong>Paige Lewis ** 12:18
He went to school at Loyola Marymount to study Recording Arts. So he's a composer and he writes music for commercials. Okay. Yeah, he has a very cool job. Very successful.
 
<strong>Michael Hingson ** 12:33
So what did you do in home entertainment at Disney.
 
</strong>Paige Lewis ** 12:37
I started out in retail marketing, which means I was helping selling movies to the big brick and mortar retailers. So Walmart, Toys R Us, target all of those. And I did that for a few years. And then I moved into brand management, and was actually working on the strategy for selling some of the new releases. And I was there a couple of years and then a few of the Disney people moved over to DreamWorks. Everyone remembers DreamWorks. When DreamWorks started, Jeffrey Katzenberg went over there. And then a couple of people I knew from Disney, and they recruited me to come over to their home entertainment division, which was very small, very entrepreneurial, but a very exciting time to be there. As they were building the business and figuring out I got to work on track and the prince of Egypt and Gladiator Saving Private Ryan, a lot of those really great fun movies.
 
<strong>Michael Hingson ** 13:39
So that that kept you busy for a while.
 
</strong>Paige Lewis ** 13:44
And then I moved over to universal and spent 16 years at Universal Pictures and home entertainment. et
 
<strong>Michael Hingson ** 13:53
phone home.
 
</strong>Paige Lewis ** 13:56
Yes, exactly. Exactly. I didn't get to work on that movie. But I mainly worked on the family movies, so a lot of animated movies. Shrek continue with Shrek and Despicable Me. I actually worked on a lot of the Barbie movies, which was which was really fun. And I eventually worked my way up into to senior vice president which was my pinnacle, which was what I really wanted to achieve in my career. But then, as we talked about a little bit, some bad things happened at that point in my career,
 
<strong>Michael Hingson ** 14:34
what kinds of things happened that you want to talk about? Well,
 
</strong>Paige Lewis ** 14:40
I ended up in a very dangerous burnout situation. So I had been promoted to senior vice president. And soon after that a couple of major things happened in my life. My father died and then a couple of very close friends passed away So that sort of shifted how I approach life and what I thought about my priorities. At the same time, universal was having its biggest year ever. So it was the year of Jurassic World and the latest Fast and Furious movie. I think another Despicable Me It was, it was just a very, very busy year. And I noticed I started having these symptoms, so I was getting sick a lot. I was really irritable and cranky. People actually had to come mention to me that I was acting a little out of character. I was getting strange things like I had this rash on my face for no reason. And then, you know, I just ignored all this and kept, kept working because I was an achiever, and I just wanted to get the job done. So then I started having I had this pain, and I'll just say it on my butt on my right, but and it got so painful that I couldn't sit. And I thought, Okay, well, maybe a spider bit me or something. And then at one point, it got so bad that I couldn't I had to work from home, lying down. And at that point, a kind colleague said, you know, Paige, I think you might want to have that looked at. So I was like, alright, and you know, it was getting bigger and more and more painful. And so I went to my dermatologist, she took a look, she called in her colleagues to get a second opinion. And then they said, Alright, we've called the er, at the hospital next door, we need you to go there right now. So what I learned is that I had contracted Mersa, which is, yeah, an anti bot, antibiotic resistant staph infection. And it's so dangerous that if it gets into your bloodstream, it can kill you. So I was admitted to the hospital for a week, they gave me a very heavy duty antibiotic that works on this. It's so strong that it made my veins collapse. So they had to put in a PICC line. And it really, it was, you know, like they say, it was what it was my wake up call.
 
<strong>Michael Hingson ** 17:20
What year was this? That this was 2016. Okay, so that was your wake up call? That was
 
</strong>Paige Lewis ** 17:28
my wake up call. And then I went, and I had to take a month off of disability? Well,
 
<strong>Michael Hingson ** 17:34
certainly, that's understandable, given the severity of it, and so on. And what did you do her think about during that month, and then going forward?
 
</strong>Paige Lewis ** 17:45
Well, I realized, as I you know, wine there in the hospital, that something wasn't working, obviously. And I really, I really didn't understand how this happened. How did I get a staph infection on my butt. And I just, I just figured I really needed to make a change I wanted to live, I did realize that. And I wanted to get healthy. I mean, something was really, really out of whack. So this is what really did it for me. I came back in January. And this was the time when Carrie Fisher and Debbie Reynolds had passed away. And I went into the meeting into a meeting. And this was the first meeting my first day back. And what was brought up was, you know, Debbie Reynolds just died. Do we have any movies we can put out and leverage this. And that just hit me as being so distasteful. And I realized, this is not the business I want to be in anymore. This doesn't fit. So about a week later, I went in, I quit. I quit my job, nothing lined up. No idea what was I was gonna do. But I knew it was the right thing to do. Yeah,
 
<strong>Michael Hingson ** 19:08
that, that just certainly seems like a pretty insensitive thing to say. I understand. Some people do that. But gee, when do you draw the line and recognize maybe it's a time to just let people mourn? I mean, look at Debbie Reynolds for such a long time, and I are going to do is try to promote you in the brand. T does that really make sense?
 
</strong>Paige Lewis ** 19:33
Yeah, it just it just seems a little gross to me. So I quit and then I realized that I needed to figure things out. So the antibiotics I realized, after doing a lot of research had completely wiped out all the good bacteria in my gut. And I learned that you have to have that good bacteria to stay healthy. So and I also was a diet coke addict, big time diet coke addict. And I learned that one Diet Coke can destroy your gut biome. So I quit. I quit Diet Coke, it was not easy. I will tell you. I don't know if you drink it. It's
 
<strong>Michael Hingson ** 20:18
no, I'm more of a water drinker. I got to say, Okay. I've never been that much of a soda drinker.
 
</strong>Paige Lewis ** 20:24
That's a lot better for you. Yeah. So I figured out my health. And then I started trying to figure out why this all happens.
 
<strong>Michael Hingson ** 20:33
Now, I was just gonna ask you what you decided about why it occurred? Well,
 
</strong>Paige Lewis ** 20:38
one, I learned a lot about burnout. And that stress can kill you. And that this staph infection was a literal sign, it was a literal pain in my butt that my work was a pain in my butt. And I needed I needed to find something different and, and after really thinking about things, I realized my values had shifted. So my values were no longer aligned with the work I was doing. And that caused a lot of friction, and disengagement, and stress. And so then I wanted to figure out, okay, all right, I understand that this job. Marketing movies isn't a good fit anymore. But what is, so I let curiosity kind of leaves me and I did some research. I found this great book, I don't know if you've heard of it. It's called What color's your parachute? It's been around forever, I think, in my 20s, forever. And so I picked it up again. And it had me really think about what am I good at doing? How do I use my brain? What really drives me? And I also did some work, figuring out what my new values were. And I realized, I really like the mentoring part of what I do at work. I like solving problems. And I like helping people rise to their full potential. So then I started looking into, well, do I want to become a therapist? I'm not sure I want to go back to school again for that long and spend all that money. So then I started talking to coaches, executive coaches, and I realized, well, they do a lot of what I think I want to do. And they also can give you specific direction, and steps to take. So unlike the therapist model, where it's just a lot of questions, you can actually draw upon your experience and share that to help people. And so So I actually, because every day, what I would do is I would get up and I would read, I would read articles, and I would just sort of follow the breadcrumbs. And I stumbled upon a woman who wrote a really great article, I reached out to her, she was a coach. And she was so motivating in that one conversation, that I ended up writing an article and ended up deciding I wanted to go get my coaching certificate. So this was this was end of 2017 into 2018. So I ended up getting my coaching certificate and started working with women so that they wouldn't end up like, like I was, I really don't don't, there was no reason I needed to hit that level of burnout. Tell
 
<strong>Michael Hingson ** 23:46
me? Well, first of all, a little bit about why do you think you actually contracted versus and why do you think that? Or how do you think that happened? Do you really know?
 
</strong>Paige Lewis ** 23:58
I think my immune system was so beaten down and compromised. That it happened. I don't know how it got there. I honestly don't know. I promise you I'm a clean person. I take showers. I know like wandering around rubbing myself and dirt. I just I just think, you know, there were there were signs leading up to it other smaller illnesses and my body fine was like, Okay, you're done. But I don't know, I don't know the source. Good question. Well, so
 
<strong>Michael Hingson ** 24:31
you went off and you started to study about being a coach and so on. What does it mean to get a coaching certificate? What's the process?
 
</strong>Paige Lewis ** 24:39
Oh, that's a good question. Well, there are lots of different coaching programs and the one I chose is based on human needs psychology and behavior. So I had been through a lot of leadership programs through my my days as a marketing executive. So I knew a lot of the traditional Leadership, procedures, methods, whatever you models, whatever you want to call them. So I really wanted to get into almost kind of going back to why I got into marketing, why people do what they do what's driving them. So I learned all about the six core needs and what motivates people and really had to get into their brains and change behaviors and habits. So it was 100 hours of training. I think I did it pretty quickly. I was motivated, I think I did in about four months, and then was and then was certified. And then there are all different types of coaching programs, some people do mindfulness route, some people just do a very traditional corporate route. So I wanted to kind of balance out what I already knew.
 
<strong>Michael Hingson ** 25:47
Well, so you went ahead and did that. And you got certified, and have been coaching ever since. I have, I've
 
</strong>Paige Lewis ** 25:56
been coaching for about six years, and also doing excuse me marketing consulting, because I like to keep my toe and in that part of the world also.
 
<strong>Michael Hingson ** 26:06
So what Tell me a little bit about the the coaching program or what you do, then how do you help people? And where do you where do you help people all over? Or where does that all come from?
 
</strong>Paige Lewis ** 26:21
Well, luckily, I do everything virtually. So I can help people no matter where they are. My specialty is helping women executives, I want to help them excel in their careers without impacting their well being. Someone once told me, when you become a coach, your message becomes your message. So clearly, yeah, my my story of burnout is something that really drives me and it's a passion, a passion of mine. So I typically work with women executives, who are director level all the way up to C suite. And they come to me one because they aren't loving their job anymore. They don't know why they want a career change. They're in some sort of toxic work environments and don't know how to manage it, they are experiencing signs of burnout, they don't have the tools or skills to deal with it, I help a lot of people who are wanting just to jump jump a level or two in their career. So helping them with executive presence and managing teams, a lot of your traditional leadership development skills. So I love it tremendously. And it fits really nicely with my values.
 
<strong>Michael Hingson ** 27:44
I had a conversation yesterday with two women who also are very heavily involved in leadership and, and coaching. But a lot of corporate leadership training, they have developed a program that they describe basically is, well the company is missing logic. And the program is based on polarity, they talk about the fact that everything is really about polarity, and like breathing is polarity exhaling and inhaling, you got to do them both. And whether you're dealing with work, or life and polarity, again, you've got to really understand that both are part of what your world ought to be. And so many people get stressed out because they don't really look at trying to balance polarity, which is really pretty fascinating. We had a great discussion about it.
 
</strong>Paige Lewis ** 28:42
That's an interesting way to think about it. I have stopped saying work life balance, and I call it work life harmony, because it's never equally balanced.
 
<strong>Michael Hingson ** 28:52
Right. But at the same time, what what Tracy and Michelle would say is that you need both poles. And it's a matter of finding how to, to have a well, I keep saying balance, but to have some sort of that making both poles work to help each other because one or the other isn't going to work.
 
</strong>Paige Lewis ** 29:19
That's that makes a lot of sense. Yeah, I agree with them.
 
<strong>Michael Hingson ** 29:22
It's a lot of very fascinating discussion, but in your case. So you do that and you don't necessarily use those terms, but it sounds like you end up getting to the same place. So you've been doing that now. Six years. Yes,
 
</strong>Paige Lewis ** 29:36
that is true. Six years. It's gone quickly.
 
<strong>Michael Hingson ** 29:40
So you think you have now found a niche that's going to last a while?
 
</strong>Paige Lewis ** 29:46
I think so. We still have a long way to go and getting women to an equal playing field as men. Unfortunately it isn't. It is improving. But there are a lot of things that still Need to improve. So, for example, women experienced burnout much more than men 43% of women or executives experienced burnout men only 31%. And I think it just it has to do with the kind of silence responsibilities a lot of women take on, whether that's Child Care caring for elderly parents, it's taking more on at work, that's sort of outside the your job responsibility or your job description. And women also don't think that corporations are quite there yet. And having good strategies and good programs to have gender equity in the in the workplace. I mean, 92% of women don't believe that companies are kind of walking the talk in that area. So yeah, I think there will be a need for a while it would be my dream, if there isn't a need. For this, that means that women women are equal in the workplace in terms of opportunities and roles and pay. Yeah, that's a good piece of news. I have a good piece of news, though, that I just learned, sorry to interrupt you is that there was there were, you know, people would say for a really long time, and there were stats to back it up that women were afraid to negotiate for salary or promotions, it's actually changed. And women are just as likely, if not more, to negotiate for increased salary or promotion, whatever. So. So that's some good news. And a common belief that is now has now changed. And
 
<strong>Michael Hingson ** 31:42
should, by any standard, we haven't seen a lot of that yet, in the world of persons with disabilities, where we're still even though we're by any definition, the second largest minority, or maybe the largest minority will be the second because there are more women than men, although people keep saying women are the minority, but in physical sense, there are more women than men. So either way, you look at it disabilities as the second largest minority, but the most excluded from any of the conversations or any of the real involvement in the workforce, which is why we continue to face an unemployment rate in the 60 to 70% range among employable persons with disabilities, like, especially with blind people. And the reality is, it's fear, it's a lack of education. And it's not understanding that, just because we may do things in a different way, it doesn't mean that the technology and the tools that we need shouldn't be part of the cost of doing business. But yet, that's what happens. Those
 
</strong>Paige Lewis ** 32:49
are staggering numbers, Michael, but your company is doing a lot to help with that. Well,
 
<strong>Michael Hingson ** 32:54
accessiBe is doing a lot to help with that and is being pretty successful. And the number of people using the technology are are growing, or is growing, and excessive. He's working on some programs to really teach more people about Internet access and website development with access and accessibility. So hopefully, that will continue. And we'll be able to make more strides, but it is a thing that we face on a regular basis.
 
</strong>Paige Lewis ** 33:24
Yes, it is. So for
 
<strong>Michael Hingson ** 33:27
what you're doing and so on. You've talked a little bit about burnout, are there different kinds of burnout? And do you deal with them all the same way? How does that address get addressed?
 
</strong>Paige Lewis ** 33:39
Yeah, that's a great question. I think people generalize the term burnout and and the, you know, when someone is just stressed, they'll say I'm burned out that the actual technical definition of it from the World Health Organization is that burnout is chronic stress in the workplace that hasn't been successfully managed, which puts a lot of onus on on the person, right? If you haven't successfully managed it, the company's not really helping you set up any systems to help you with that you person has to have to deal with it. But
 
<strong>Michael Hingson ** 34:15
which is also I'd seems to be not totally fair either. Right?
 
</strong>Paige Lewis ** 34:19
Right. And there's not a lot of progress in that area. Everyone is going to be burned out at some point in time. Everyone, everyone's going to face it. But there are different types. There's physical burnout, which is you're tired, you're getting sick a lot like I was you're not moving around a lot. You've kind of forgotten to exercise or even stand up from your desk and those those signs can show up like headaches or just different physical things. And then there's emotional, which I also had, that can show up as being you're cranky, you're short tempered, you're impatient. and you're not spending time with the relationships that you know are strong. Yeah, just maybe a little bit of a change in your demeanor. Then there's there's mind, there's mind related burnout, which is, when you're kind of in that fight or flight mode, and you're spending a lot of time putting out fires at work, you're distracted. You can't focus. That's that type. And then the last one is burnout of the Spirit, which often can show up as being bored. So a lot of people get really bored or uninterested in their job or whatever is important to them, and they don't realize that it's burnout. And so that could be you're doing a lot of things at work that just really aren't aligned with what you do. Well, what you like doing. And so you just kind of just kind of check out.
 
<strong>Michael Hingson ** 35:59
Do you find, though, that people that are, that are in that situation? Oftentimes haven't really sat down and analyzed what they really want to do or analyzed? Am I really doing the right thing? And that contributes to that? Yeah, yeah.
 
</strong>Paige Lewis ** 36:17
100%, like, I didn't know, I had no idea. I just kept a lot of people, you know, they're on the treadmill. They just keep going every day. And it's rare that people stop and they reflect and they reassess. It's only when people get into a state of burnout, sadly, that they need to wake up and realize, okay, something isn't working. But there are always signals, they're always signals. And oftentimes, it's more than one one type of burnout that's hitting at the same time.
 
<strong>Michael Hingson ** 36:50
But you just you distinguish between emotional, mind and spiritual, if you will, they're they're all three different even though in one sense, it seems like they're all sort of mental in one way.
 
</strong>Paige Lewis ** 37:03
They are sort of mental in one way, but they come out in different ways. And they the route of them is different. So there are two main ways to, to sort of manage burnout, the traditional way that everyone thinks is how you, you manage burnout, unfortunately, this is what companies kind of latch on to is just go take some time off, go to a spa, get a massage, and that'll cure everything. This self care really only works for the body and the emotional burnout. Because that's you're just exhausted, those two are fall under exhaustion. And with that, you actually do need to take a timeout, and take care of yourself. You only need 15 minutes, but it could be you know, take a walk, walk away from your computer, or your phone, don't take your phone with you on your walk. You know, just leave it alone. Don't let anyone interrupt you. Call call a friend, just do something that's enjoyable for you that is, will reboot your system. For the mind in the spirit burnout, which you know, is you're just distracted and you're or you're bored. Or you're in fight or flight mode, you actually are having cynical detachment. So, okay, yeah, it's different. So you so self care actually does not work. Because when you're in this space, you're focused too much inward, and on yourself, and you've lost perspective. So what you do when you have that type of burnout is you need to clarify things. And it could be clarifying your role. So role clarity, write down the three to four most important things in your job. And then ask yourself are you spending time on the high value activities, because you may not be the other. There are three parts of this. The second one is relational clarity. So you may have lost perspective about other people in your life. So a way to break yourself out of this is write a note of thanks to someone, maybe someone on your team, remind yourself that you are not alone and all this. And then the last one is perspective, clarity. So a lot of people just completely lost perspective. So go do something totally different. Go watch a or listen to a comedy video. Call your mom and ask about you know, bring up an old memory just something that reminds you that work isn't everything because these two types mind and spirit burnout, as these are a lot of the workaholics too, and they keep working, working, working and they've just lost complete perspective about everything else in the world.
 
<strong>Michael Hingson ** 39:55
One of the things that I realized during In the pandemic is that although, on September 11, I escaped and wasn't afraid. And I knew why I wasn't afraid, which is that I prepared and knew what to do in the case of an emergency. And as I now say, that created a mindset. But what I realized is that, the fact is, we can control fear, and we can control a lot of what we do. But we have to be mindful. And we really need to keep things in perspective. And one of the best ways to do that is to be introspective in our lives. And really practice that, until it gets to the point of being a habit, and you develop that whole introspective and self analytical muscle. And I, so we're writing a book about all of that. And we're going to, I'm going to, it'll be out next year, and we're going to talk about how to control fear and not let it as I would say, blind you or paralyze you or overwhelm you, but how do we get people to start to be more introspective in their lives and in what they do, and recognize that that's an extremely valuable thing to do.
 
</strong>Paige Lewis ** 41:08
You make a really, really good point. I think a lot of it like, to your point about habits, a lot of us have, you know, that inner critic, who is just saying, you know, you're not good at this, you shouldn't try to do this. You always done it this way. If you can take yourself out of that, and almost become an observer. And look at your thoughts and what how you talk to yourself as just another person, you can even name it, that kind of helps you take yourself out of it so that you can change your habits. Because a lot of the what we tell ourselves are just habits. They're not even true anymore. They're based on beliefs that you you made up a long, long time ago and had value back then. But they're not even true anymore. So I think we just need to be aware and stop ourselves. And remind ourselves, when we're thinking things, you ask yourself, Is this really true? Or is this just the habit?
 
<strong>Michael Hingson ** 42:14
Good point. And I also learned that along the way, I always used to say, and I still do this, but I record presentations that I give, so I can go back and listen to them. And I always say that, I love to do that. Because I'm my own worst critic, I'm nobody's going to be as hard on me as I am. And I learned, that's the wrong thing to say. And that's the wrong way to approach it. Because in reality, even teachers can't teach me they can present me with information. But ultimately, I have to teach myself. And in fact, it's not that I'm my own. I'm my own worst critic. I'm my own best teacher. And if I turn it around and use that terminology, then it becomes more of a positive process, to look at things and think about them and teach yourself even when something doesn't go well. And even when it does go well. What can I better learn to even make it go better next time. I'm my own best teacher is such a more positive thing to say.
 
</strong>Paige Lewis ** 43:19
I love how you reframe that, that's a great way to look at it. And, and also, you know, we talked ourselves worse than we would talk to our friends. Yeah. Which is just crazy.
 
<strong>Michael Hingson ** 43:32
In reality, we should talk to ourselves and really get better at thinking about things and saying, Okay, well, how do I deal with it? Don't hide from it. And no matter what it is, allow yourself to teach yourself how to deal with it.
 
</strong>Paige Lewis ** 43:50
And it's practice it. And then it will become a habit. Yeah. And just like we talked down to ourselves and criticize ourselves. It's just the habit. Yeah.
 
<strong>Michael Hingson ** 44:05
And it is a habit that we can break.
 
</strong>Paige Lewis ** 44:08
Absolutely. And it's just practice. It's just practice, and it's micro micro steps. You don't have to get it perfect the first time. And we forget, you know, we're not supposed to be perfect beings. We're supposed to be in this world to try new things and learn from them. And we just are so hard on ourselves that we have to be perfect at every single thing we do. And oftentimes, other people aren't even paying attention. And they forget about it
 
<strong>Michael Hingson ** 44:38
much more quickly than we do. And yes, there's a lesson there too.
 
</strong>Paige Lewis ** 44:42
Yes, and I always I always tell my clients like when they're all worked up about something or ruminating and countless something go, Well, this really matter. In two weeks. Will this matter in three months in a year? No. No one will remember you probably won't ever remember To your point, learn from it, and just let it go. It's hard, it's practice, I get it. But just to put things in perspective, it usually is not as important as we think.
 
<strong>Michael Hingson ** 45:12
And if it really affects you, and you're thinking about it a lot, then take a step back, as you said, and think about why is this affecting me so much? It's appropriate to do that. It's appropriate to help to understand you better.
 
</strong>Paige Lewis ** 45:31
Yes. And I'll give you a tip that I give my clients that I actually learned from my dad, for people who ruminate a lot of worry a lot. Actually schedule worry time in your day. And don't do it right before bed? No, no, because then you won't sleep well, but schedule it at a time. Have no distractions, sit there for 20 minutes and worry about everything. And you have to sit there even if you've run out of things to worry make it up like, my my sock is starting to unravel, you know, stupid things. My dog is panting more than usual. Whatever it is,
 
<strong>Michael Hingson ** 46:14
I can't figure out anything to worry about. I'm worried about that. Right? Exactly.
 
</strong>Paige Lewis ** 46:18
I'm worried about that I have to sit here. And Paige said I can't move for 20 minutes. So you do that every day. And what'll end up happening is one, you'll realize you don't really have that much to worry about to you train yourself that you can only worry during a certain period of time. So you're not spending your whole day worrying and ruining your day. And if you start thinking about something out, or you're worried time you say, okay, Paige, no, you're scheduled to worry about that at 10am, from 10am to 1020. And it's remarkable how people improve with the ruminating and the worrying.
 
<strong>Michael Hingson ** 46:56
So what mostly do you coach about what what is your specialty, if you will, overall,
 
</strong>Paige Lewis ** 47:01
my specialty is helping women leaders excel in their careers without impacting their well being. So a lot of that is what we've talked about today, how to handle burnout, how to manage your thoughts, how to improve your leadership skills. You know, I mainly work with pretty senior women who don't have anyone else to talk to, and this is this is a theme that I've come across a lot, and I felt myself is a lot of women leaders don't think that they have people they can talk to at their companies or within their industries.
 
<strong>Michael Hingson ** 47:44
Yeah, that was what I was gonna get to. Is it true that they don't, or they just don't think they do have people to talk to?
 
</strong>Paige Lewis ** 47:54
Well, a lot of times, it's difficult to talk to people, I do work with an amazing organization called chief. And they're a private network for women. But what they've done is they have put together peer based groups, they curate these groups of women at similar points in their career, similar levels, so that they have a safe space of peers from whom they can learn, get different perspectives. Because I, when I was first, you know, talking with Chief about coming on, as one of their first coaches, I said, if this had existed when I was at Universal, and burning out, I would not have burned out, because a lot of a lot of the struggle is feeling like you're the only one and not having the tools and the skills to manage through it.
 
<strong>Michael Hingson ** 48:46
And a lot of times we don't look for people to talk with, because we just feel that we're an island in the middle. And oh, I don't want to talk to people who work for me because that that wouldn't be good. I mean, there are just so many excuses that we can come up with.
 
</strong>Paige Lewis ** 49:05
Yeah, or you're embarrassed and you are you're embarrassed. You know, I'm the only one who's dealing with this, I must be crazy. Imposter Syndrome comes in a lot. So, no, almost everyone is going through the same things. And it's just really reassuring and helpful to know that other people are going through it, and can share some ways that they have managed it. It's these these meetings are so powerful, I can't even tell you they really, really are amazing.
 
<strong>Michael Hingson ** 49:39
What do you say to people who are thinking of a career change or who don't know where to start? You know, because I'm sure that comes up and what you do?
 
</strong>Paige Lewis ** 49:48
It does and it can be really scary. And I think I think people don't give themselves enough credit. What what helps most of my clients and help me is having a having a mindset of curiosity. Because I know for a fact that people have transferable skills, it's just getting curious and following the breadcrumbs to find out what else is out there that aligns with my values that motivates me. And that uses my skill set I can do. So one, one of the exercises I have people do is to think about sample some activity that they're doing. It doesn't have to be related to work where they are completely what you would say in flow, meaning they lose track of time they forget to eat, they know that they're kicking ass and what they're doing. And they are loving it. So it could be for example, gardening. Who knows it could be gardening. And so then what I asked them to do is, okay, really, really dissect what you're doing. What, like, how are you using your brain? Maybe you are researching the different kinds of plants that work in your soil, maybe you are laying out where they go, maybe you are looking at the different seasons? And what works best and what time of year? And then how are you interacting with people? are you collaborating with the you know, the gardener at the nursery? Are you talking with friends who have who've made great gardens? And then what skills are you using, researching, maybe strategizing, maybe organizing, and then what you'll end up seeing, and it's something totally unrelated to your job is here, all the things? And the way here are all the different ways of thinking parallel the skills I use, and here's what I love doing, and you find this intersection. And then you use your curiosity to find out okay, what industries are interesting, and what are the jobs? You reach out to people, it's curiosity. If you lean into curiosity, you cannot go wrong. And
 
<strong>Michael Hingson ** 52:16
all too often, we don't.
 
</strong>Paige Lewis ** 52:21
Correct, we kind of block ourselves. And
 
<strong>Michael Hingson ** 52:24
many times were discouraged from it. I mentioned earlier, the whole concept of if I've been talking to people this morning about people with disabilities, and then somebody said, What can we better do to improve the world for people with disabilities, and my response was, include us in the conversation and so many times, I can be somewhere and when when I went to my wife was live with her, she was in a wheelchair, and people would come with their children, and we'd be in a store, whatever. And a child would ask a question and say, I want to go meet that person, I want to go look at that wheelchair. And the mother would say no, don't do that. They might not like it, or that dog might bite you. And we we we discourage curiosity, especially in children, who are the most curious people of all? Mm hmm.
 
</strong>Paige Lewis ** 53:12
Yes. And wouldn't it be great if we could bottle that curiosity and take it with us? Our whole lives? Yeah.
 
<strong>Michael Hingson ** 53:20
It's important to do that. I think I think you use the term superpower, everybody has a superpower? Or how do you how do you teach people to to find their superpower? What does that mean?
 
</strong>Paige Lewis ** 53:34
Yes, this is this is an important piece of finding a career that works for you. And so if you think about a Venn diagram, I'm a big fan of Venn diagrams, there are three components. So they're, they're your values, you have to get really clear on what your values are, what you are good at doing and what you love doing. So when what you love doing intersects with your values, you have a passion for what you're doing. So let's say your values are adventure, and learn learning and experiencing new cultures, you may be passionate about traveling. So you can kind of see how those work. Now, when your values connect with what you're good at doing, you're going to be engaged. So if you're really connected and aligned with your values at what you're doing for work, you'll be engaged, you'll be interested, you'll be connected, you'll still be excited to go in every day and do your job. And then what you what you love doing and what you're good at doing intersect. And I've mentioned this a little bit for you're in flow. So that's when you just are just completely happy because you're doing what you love and you know you're doing your best at it. So the superpower comes in when those three things connect, when your values, what you're good at doing and what you love doing connect. And I truly believe everyone can figure this out. Once you know that, you can find a career that meets that 80% of the time, if you have that, you will be happy, you'll be happy in what you're doing. So it's a little bit like the Japanese term of ek guy, which is finding your purpose. I don't know if you're familiar with that. Remember that. And that actually has been attributed to longer life. So this idea of IKI guy or finding your superpower, and living to that will make you happier. But it also helps extend your life because you're getting up every day, and you're doing what you love doing and what you're good at doing.
 
<strong>Michael Hingson ** 55:56
And I find that when people are happy, they self motivate themselves. And in general, they have better days. Yes,
 
</strong>Paige Lewis ** 56:06
yes. And the bad days can roll off a little easier. Yeah.
 
<strong>Michael Hingson ** 56:11
You need to learn to live more like dogs, you know, and live in the moment and forget all the other things. And there are so many things we can't control. And we worry about them. Dogs don't
 
</strong>Paige Lewis ** 56:20
write, I would like to come back as a dog. Dogs have the best lives. And I think we we also have this culture of busyness being the new status quo. And we forget that we're human beings and not human doings. And I think that's where people get in trouble.
 
<strong>Michael Hingson ** 56:44
We so greatly overanalyze everything and not necessarily in the right way. And again, as we talked about, we don't step back and really look at it, which is part of the problem.
 
56:55
Yes, yes.
 
</strong>Michael Hingson ** 56:58
Have you written a book or anything about all of this?
 
<strong>Paige Lewis ** 57:01
I've written some articles. I have not written a book. I have not written a book? Well, if
 
</strong>Michael Hingson ** 57:06
you do, you'll have to let us know.
 
<strong>Paige Lewis ** 57:08
I will, I will do that. Well, if people
 
</strong>Michael Hingson ** 57:11
want to reach out and get in touch with you, maybe explore using your services and skills. How do they do that?
 
<strong>Paige Lewis ** 57:19
Well, you can reach out via my website, which is page one <a href="http://coaching.com" rel="nofollow">coaching.com</a>. And it's spelled out I'll spell it. It's P a i g e o n e. c o a c h i n <a href="http://g.com" rel="nofollow">g.com</a>. And you can also find me on LinkedIn at Paige Lewis Sanford, my new married name, yeah, you can. Yeah, you can also email me at page at patreon <a href="http://coaching.com" rel="nofollow">coaching.com</a>.
 
</strong>Michael Hingson ** 57:44
So what is your husband do?
 
<strong>Paige Lewis ** 57:45
He is a naturopathic doctor. Oh, so he focuses on root cause? And getting to you know, the bottom of what is causing your symptoms and, and managing that and addressing that versus just throwing things like antibiotics all the time, which, you know, don't always work out. Not very good for you overall, long term. No.
 
</strong>Michael Hingson ** 58:10
And ultimately, we have to take a little bit more mental control over ourselves. And that's another whole story. Yes,
 
<strong>Paige Lewis ** 58:20
I totally agree with that. Well, gee,
 
</strong>Michael Hingson ** 58:21
maybe we should explore getting him to come on and chat sometime. Oh,
 
<strong>Paige Lewis ** 58:25
I think he would love it.
 
</strong>Michael Hingson ** 58:26
I'll leave that to you to set up. Yeah. I want I want to thank you for being here. And I know, you've given us a lot of really wonderful ideas. And I'm very grateful for you being here. I'm glad we had the opportunity to meet and hopefully we will do more of this anytime you want to come back on. You just need to let us know.
 
<strong>Paige Lewis ** 58:46
Right? I would love it. Thank you for having me. It's been great talking with you.
 
</strong>Michael Hingson ** 58:51
Well, this has been fun and I hope that you enjoyed it listening out there. Reach out to Paige she I'm sure we'd love to hear from you and if she can help you in any of the decisions that you need to make. That's what coaches do. So reach out to Paige. You are also always welcome to reach out to me, we'd love to get your thoughts on what you heard today. You can email me at Michael M i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Of course as we asked and I really appreciate y'all doing it, please give us a five star rating wherever you're listening to us. We love your ratings. We appreciate your reviews, and any thoughts that you have and for all of you listening and Paige, as we sort of alluded to just now if you know of anyone else who would be a good guest for unstoppable mindset. love to have you let us know. We're always looking for guests. I believe everyone has a story to tell and this is As a way to get the opportunity to tell your story and help us all learn that we're more unstoppable than we think we are. So again, Paige, I want to just thank you one last time. Really appreciate you being here and hope that you had fun.
 
<strong>Paige Lewis ** 1:00:14
I did. Thank you so much.
 
</strong>Michael Hingson ** 1:00:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable CHIEF Coach with Paige Lewis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cb70cb8e-9234-4f41-8d07-267e30254e1f.mp3?source=rss&amp;ext=asset.mp3" length="89859125" type="audio/mpeg" />
<itunes:episode>232</itunes:episode>
</item>
<item><title>Episode 231 – Unstoppable Polarity Intelligence Experts with Dr. Tracy Christopherson and Michelle Troseth</title>
<guid isPermaLink="false">https://pinecast.com/guid/59bc2628-a482-4780-9579-6234f4d7cd9c</guid>
<pubDate>Tue, 14 May 2024 10:00:26 -0000</pubDate>

<itunes:duration>01:01:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/60124bdc-e82b-476b-8320-dbf307d72101/UM231-Dr._Tracy_Christopherson_and_Michelle_Troseth-Coverart.jpeg.jpg" />
<description><![CDATA[<p>And what, may you ask, is “polarity intelligence”? That is one of the topics we get to discuss this episode with the co-founders of the company, Missing Logic, Dr. Tracy Christopherson and Michelle Troseth. Their company was formed to help leaders overcome leadership norms that cause suffering and take them out of good work-life balance.
 
Tracy and Michelle come from healthcare backgrounds. Even though they formed their company only in 2017 they have been using the tools they develop more than 20 years ago to train leaders to better understand and balance polarities. The most common example of a polarity we all experience is inhaling and exhaling. You need to do both to survive.
 
As Tracy and Michelle explain, there are many polarities leaders in business face. The more leaders understand how to manage the various polarities in their environment the better their own lives and the lives of those around them will be. The balance between work and non-work is a polarity faced often by leaders especially throughout the business world. Recognizing this polarity and learning to adjust to accommodate both sides of it can greatly improve any leader's outlook and it will greatly reduce stress.
 
Our discussion this time ranges far and wide concerning the concepts of leadership and how people can become better leaders by understanding and using polarity intelligence. I leave it to Michelle and Tracy to explain all of this to us. All I can say is that I found this discussion extremely thought provoking and relevant to our world today. I hope you feel the same.
 
 
<strong>About the Guest:</strong>
 
Dr. Tracy Christopherson and Michelle Troseth are co-founders of MissingLogic®. The core of their work is to help leaders to overcome leadership norms that cause suffering, achieve work life balance, create healthy work cultures and environments by leveraging Polarity Intelligence™.
 
Tracy and Michelle are co-authors of the book <strong>Polarity Intelligence: The Missing Logic in Leadership</strong> and co-hosts of <strong>The TRU Leader Podcast</strong> (previously known as Healthcare’s MissingLogic Podcast). The dynamic duo is known for helping leaders <em>balance leading and living</em> so they can be TRU leaders—thriving, resilient, and unstoppable.
Tracy and Michelle are the creators of the Dynamic Balance Effect® Framework. They use this framework to support leaders in leveraging Polarity Intelligence to create a dynamic balance between their professional and personal lives. Tracy and Michelle frequently speak at national and international leadership conferences on the topics of Polarity Intelligence, Work–Life Balance, and Healthy Work Environments.
** **
<strong>Ways to connect with Tracy and Michelle:</strong>
 
COMPANY WEBSITE LINK:
<a href="https://www.missinglogic.com/" rel="nofollow">https://www.missinglogic.com/</a>
SOCIAL MEDIA LINKS:
<a href="https://www.linkedin.com/company/missinglogic-llc" rel="nofollow">https://www.linkedin.com/company/missinglogic-llc</a>
<a href="https://www.facebook.com/missinglogicLLC" rel="nofollow">https://www.facebook.com/missinglogicLLC</a>
<a href="https://twitter.com/MissingLogicLLC" rel="nofollow">https://twitter.com/MissingLogicLLC</a>
<a href="https://www.instagram.com/missinglogic_llc/" rel="nofollow">https://www.instagram.com/missinglogic_llc/</a>
 
<a href="https://www.youtube.com/@missinglogic2077" rel="nofollow">https://www.youtube.com/@missinglogic2077</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. And today, we get to talk with two people who I've gotten to know a little bit and enjoy very much. We have Michelle Troseth And Tracy Christopherson, who my screen reader says Christopherson, which I think is kind of funny, and I've really learned the King's English, but what can I or, or at least Swedish, but you know, we we cope. But they have, I think an interesting story to tell they are co founders of a company. And I'm sure they're going to tell us about that along with all sorts of other stuff. So we're really glad that you're here listening. And we're glad that Tracy and Michelle are here to talk with us. I want to welcome both of you to unstoppable mindset.
 
<strong>Michelle Troseth ** 02:11
Well, thank you, Michael, thank you so much. We're excited to be here.
 
</strong>Michael Hingson ** 02:14
Yes, we are.
 
<strong>Michael Hingson ** 02:16
Well, cool. I'm excited to have you. So that's as good as it gets. And we can all have fun. As always one of the rules of doing this podcast, I tell people as we do have to have fun. So that is important. Well tell me about your lives a little bit growing up sort of early years of Tracy and Michelle are Michelle and Tracy, whichever one of you wants to talk first.
 
</strong>Michelle Troseth ** 02:38
This is Michelle, I'll go first. Oh, there we go. Yes, I'll go first. And we did grow up together. And many ways. We were still growing Michael. So our background is is we're both from the state of Michigan. And we started out our careers in health care. And I'm a nurse. And and actually Tracy and I we we met early in our careers, we cared for patients together. And then we became leaders, we went into leadership roles. And we kind of grew up as leaders learned our leadership skills. And we started working with a phenomenal mentor, who was changing practice environments and hospitals. And we joined that journey with her and did a lot of transformation work in hospitals across North America. We ended up in corporations as executives. And then in 2018, after many, many years of doing a lot of hard work. We we decided to start our own company. And so we did that in 2018. But the other thing I want you to know about Tracy and I is we are also very good friends. We're BFFs and our husbands are best friends as well. And we love to travel together and play cards and golf. And so we have a whole playful side twist as well.
 
<strong>Michael Hingson ** 03:54
There you go. Yes, my my mother in law was loved to play cards and we would all play cards with her. And we always said she cheats because she always won. I mean, always won. So we like to say that she cheated, but you know, she didn't but it was so much fun.
 
</strong>Tracy Christopherson ** 04:17
We'd like to think she was cheating anyway. Right?
 
<strong>Michael Hingson ** 04:19
Yeah, it's kind of more fun. You know, it's an excuse anyway, to, you know, to to say that. But she she she loved to play Liverpool rummy and just all sorts of things and, and had a lot of fun. And we all did when was fun to play with her. Occasionally. She let us win. That's, that's our line anyway.
 
</strong>Tracy Christopherson ** 04:38
Yeah, for sure. Wow, were we like Euchre and it's always the girls against the guys and so you know, yeah, sometimes we think they're cheating and sometimes they think we are too.
 
<strong>Michael Hingson ** 04:51
I won't tell ya. Okay. Well, Tracy, what do you want to add to you? Oh, go Yeah, yeah,
 
</strong>Tracy Christopherson ** 04:57
well, I was just gonna say so I'm a respiratory thing. therapist by profession. And, and actually, you know, I had, you know, this experience that Michelle and I had working with healthcare organizations all across the country really was my learning ground for leadership. And, but I'm a learner. And that's one of my strengths. And so I reached a point where, you know, their real life experience just wasn't quite enough. And I wanted to have, I knew I was missing something in my education. So I went back to school to get my bachelor's and then I was egged on to get my master's. And then, lo and behold, I found myself getting a PhD. So I was on like, a 13 year journey, just going back to school to get a degree, but I got multiple ones. And it was really driven by my passion for interprofessional collaboration, really bringing teams together with diverse experiences to work together and, and deliver services. And, and a lot of that was, you know, kind of Michelle and I and the journey together, right, we were doing interprofessional work and healthcare organizations for it was cool. For anybody really knew what it was. And we partnered on so many projects together. And so it really, you know, led to my passion to get a PhD in interprofessional health care studies, but we actually met in high end hospital orientation. So it was, you know, kind of the stand up and shake the hand of the person behind you. And that was me, and we like to say we've been shaking hands ever since. And, and you know, in our course of our journey as leaders and working with many leaders across North America, we really saw the challenges that they faced, and everybody thinks their challenges are unique, right to us. Yeah, but they're not. And we saw the pattern across multiple leaders, multiple organizations, they were facing the same challenges over and over and over and unable to resolve them. They were unsolvable problems. And we had been had the great fortune to be exposed to polarity thinking, or Barry Johnson, and had leverage that in our work. And so we knew when we left corporate America in 2017, that we were destined to do something really important. And we decided what was really important was to bring this missing logic or this competency to healthcare leaders and to leaders in general, all across the world. So that's what we're doing now. Wow.
 
<strong>Michael Hingson ** 07:31
So Michelle Tracy was respiratory therapist. What were
 
</strong>Michelle Troseth ** 07:35
you? I was a nurse. Ah,
 
<strong>Michael Hingson ** 07:40
I still am. So you guys met at hospital orientations? So you didn't know each other growing up in school?
 
</strong>Tracy Christopherson ** 07:46
No, no, no, no, we didn't grow up on the same side of the state. I grew up on the east side who grew up on the west side. So we didn't meet till we were adults, orienting to a new healthcare system. Now,
 
<strong>Michael Hingson ** 08:00
where do you guys live now?
 
</strong>Michelle Troseth ** 08:02
But I live just outside of Grand Rapids, in a community called Hudsonville, Michigan, so still in West Michigan.
 
<strong>Tracy Christopherson ** 08:10
And I live three hours north, and a small resort town called going city near Lake Michigan. And then I'm here in the spring in the summer, early fall, and then I go to California in the winter. I don't like snow. I leave her here and I come to visit though. Why
 
</strong>Michael Hingson ** 08:29
don't you come to California to Yeah, one of these days. So
 
<strong>Michael Hingson ** 08:34
we're in California. We're in California. Do you go?
 
</strong>Tracy Christopherson ** 08:37
I go to Ukiah. Okay. Northern California. Napa. Yeah, right.
 
<strong>Michael Hingson ** 08:44
I lived in Novato for 12 years. And so we loved to go to Napa. I've been to Ukiah. But we we love Napa. We were 45 minutes, maybe an hour away from from Napa. went up there and join the Gloria Ferrara wine club, which was great because if you go there as a member, you get four free glasses of I call them champagne. They say sparkling wine because they don't want to tick off the French but you know, say what you want. So I'm still a member, even though my wife has passed. The problem is I'm not drinking it as fast as it comes in because I'm just not that much of a wine drinker. So I'm going to have to find a way to start dealing with that I may have to call on health care to us or what saved me if I do too much of that.
 
</strong>Michael Hingson ** 09:31
But still, well, so what? So Trey, so Michelle, you
 
<strong>Michael Hingson ** 09:36
didn't say you went to college? Yes,
 
</strong>Michelle Troseth ** 09:38
I did. I got my bachelor's at Grand Valley State University here in West Michigan and my master's in nursing there as well. But
 
<strong>Michael Hingson ** 09:46
you haven't haven't been persuaded to go off and get a PhD to have equal billing or something like that. No,
 
</strong>Michelle Troseth ** 09:53
I was told by my husband and my best friend Tracy. I was not allowed to do that.
 
<strong>Michael Hingson ** 10:00
Definitely it. I have a master's degree and I'm fine with that. Yeah.
 
</strong>Michelle Troseth ** 10:09
I have to, I have to. And after watching Tracy and her journey, I'm just, I'm a good cheerleader.
 
<strong>Tracy Christopherson ** 10:16
A whole nother podcast, Michael.
 
</strong>Michael Hingson ** 10:20
There's always student loan debt. Right. So I
 
<strong>Tracy Christopherson ** 10:23
didn't have any of that I just had some challenging a challenging journey. But it was all done for me. Yeah, made me who I am today. I'm grateful for valuable thing. Oh, yeah.
 
</strong>Michael Hingson ** 10:33
And I understand, we all are a product of our choices, which is pretty cool. When you talk about this new competency that you're teaching leaders. And I'll, before I ask you specifically about that, why did you decide specifically to start a company to deal with addressing issues for leaders and so on?
 
<strong>Michelle Troseth ** 10:55
Well, we, because no one was talking about this really, or maybe just small pockets of people. And we knew what a game changer it was. And we had applied it into our own lives both personally. And we had helped organizations and I can tell you, Tracy and I do a lot of speaking. And whenever we would introduce this polarity concept, or having a polarity mindset to an audience, people always got excited, they would say things like, oh my gosh, this makes so much sense. Or I always knew these things were connected, but I never knew how. And it has such implications because we waste so much time, money and resources trying to fix the same problems, when they're not really problems, they really are polarities. And so we just knew this was something that was very needed. And we knew it starts with the leadership, if the leadership doesn't understand it, the staff don't have a chance and the organization's will never be able to sustain a lot of the hard work they put into fixing problems. So that's, that was our thing. We're like, we're gonna go out there and we're gonna bring this to the world. And we named it missing logic, because it's missing. Yeah,
 
</strong>Michael Hingson ** 12:07
I hear you, what do you mean by polarities?
 
<strong>Tracy Christopherson ** 12:11
So polarities are interdependent pairs of values or points of view or perspectives. And they are, they appear to be contradictory and, or opposing to each other. But they are interdependent, and they need each other over time to reach a greater purpose that neither value would alone. So you know, we have problems, problems, we use either or thinking we get more, you know, a couple different solutions. We pick the one we want to apply, and we're done. But polarities are ongoing, they never ends. And that's why these challenges that leaders were facing, and trying to apply either or thinking to wasn't working, right, because you can't treat a polarity that way, you have to use what we call a both and mindset, because these values are interdependent and need each other. Yeah.
 
</strong>Michael Hingson ** 13:08
Well, you've, you've written a book about, about all of this with polarities, too, haven't you? When did you write that?
 
<strong>Michelle Troseth ** 13:16
During COVID. Time to do it.
 
</strong>Tracy Christopherson ** 13:21
There you go, whatever you're gonna do, right? Yeah, we
 
<strong>Michelle Troseth ** 13:24
were locked up. And we said, Okay, this and and the other thing too, Michael, that was really great is we worked with leaders during COVID. We did virtual coaching sessions, virtual mentorship programs. So we were learning a ton. And then we thought, this is the perfect time to write this book. So the name of the book is polarity, intelligence, the missing logic in leadership. And what we're so proud of is we were able to take all the concepts we've been working with having a polarity or both and mindset, the need to have healthy relationships to engage your workforce and your colleagues and your family in a way that you come together with intention, and you have a shared purpose with why you are together and meaningful dialogue. And when you're dealing with polarities, and they cause tension. It's really important to have the communication skills, the dialogue skills, to invite conversation to understand those different perspectives as well. So we put all of those together and call it now polarity intelligence. And it's it's we have the first book coming out with it, so it's pretty exciting. So
 
</strong>Michael Hingson ** 14:33
it's polarity intelligence out.
 
<strong>Michelle Troseth ** 14:37
It is available for pre order right now. So you can go to your favorite bookstore and buy it and preorder it's going to be released on January 16 2024. And hot off the press. We just found out today we already hit the bestseller lists on Barnes and Noble. Wow. Get out the bubbles get up and go I'm
 
</strong>Michael Hingson ** 15:00
gonna go get one of those bottles of champagne here. Yeah. But I don't want to drink in front of you. So that is exciting. Yeah, sorry, that that's happening. Well, so. So tell me, I guess a little bit more about this whole concept of polarity intelligence? And how do you how do you teach it to people? And well, and how is it received? I guess from a book standpoint, it's received well, but in general, when you're dealing with people, how do they how do they receive it or deal with it?
 
15:33
Well, that's a great question, you know, so let's start with a little bit more about it. So people that so your listeners kind of have some context to what we're talking about. And a really easy way to understand a polarity is inhaling and exhaling. Because that is a polarity our body manages for us all day, every day. And we have to inhale to receive oxygen and exhale to remove carbon dioxide. And the greater purpose of that is to sustain life, and it's the only polarity that's leveraged or managed for us. And our body just takes care of that. And, and so we kind of really start there with helping people to understand what a polarity is in and of itself. And then our overall objective is to help them to understand how polarities work because there's some various principles that they operate on. And as an example, you know, when you have a polarity, you have two poles, they're interdependent, and they need each other. So one is not more important than the other. So inhaling is not more important than exhaling, I have to have both if I want to sustain life, and if I don't have both, I'm gonna die, right? That's a negative consequence. The another principle that we teach people is that when you over emphasize one pole and you neglect the other, there's always a negative consequence, you are always going to lose the positive benefits of the pole that you neglect. So there's always a consequence to that. And and then I think the other thing too, is really what we want to do is leverage these healthy relationships and the meaningful dialogue, when we sit in conversation with the if you think about the tensions we've experienced, as people in our countries internationally, you know, people are walking away from conversations because they don't want to engage, right? It's some very high values, people hold dearly, and it can create significant tension. And so to sit in that tension, and to sit in that those contradictory, or opposing perspectives, you really have to have a strong relationship, and you have to know how to have conversation. So we teach them the principles around healthy relationships. And we teach them the principles of dialogue, so that they can really transcend their own personal biases and open up to hear the perspectives of others because both perspectives are right. One is not more right than the other, it's just really understanding how the two work together. So those are a few ways that we kind of set some context for them, and then teach them the principles of how polarities operate. So they can understand it is a universal principle. So it applies to everybody. You can't ignore it, it's like gravity, we like to say, it's always there. They're always working on you, there's 1000s of them. And you really have to be able to recognize them to leverage them. So that's our initial steps is to help them understand them, recognize them, begin to leverage them, and develop the skills of healthy relationships, and meaningful dialogue. So they can do that as easily as possible.
 
<strong>Michael Hingson ** 18:55
If you would give me an example of polarities in business or leadership to do some sort of concrete example, if you can. Sure.
 
</strong>Michelle Troseth ** 19:05
So again, they're everywhere. But in businesses, does it matter if it's a small business like ours, or a really large business, they all deal with the same polarities, and probably a very common one is margin and mission, right? You have to always be balancing the margin coming into the organization so you can grow and thrive. And you have to be focused on mission of why you exist in order to create a sustainable business. So that's a major one, another one for businesses that we run into all the time and we leverage these in our business, Michael is individual and team. So every person in a business or a company has a role has a purpose. They need to they need to practice or deliver their services, the best they can individually and they're part of a team. So how the team works together is equally important. And, and you need to get that polarity, right size and well balance. So that's another common one. Also process and progress, right? You have to have infrastructures processes to run a business. And you need to be marking progress as you grow as well. And so that's another polarity that we use in our business. And there's, there's a lot more now leadership. I'm glad you said leadership too, because there's also polarities, that you have to leverage as a leader, such as candor, and diplomacy, your communication, again, is really important. In even leading and managing as a polarity, they have different attributes, they're to have different skills. And so we work with leaders on that one as well.
 
<strong>Michael Hingson ** 20:47
Too many bosses think they're leaders, I, you're with me, you're you're right there with me. Too many leaders, too many bosses think they're leaders and they may or nine, they may not be leaders at all. And you're right, they are totally different things. I know that. And I've talked about it here before, that, when I hire salespeople, one of the things I've always told them was, look, I hired you, I'm not here to boss you around. And my job, I believe, is to find ways to add value to you to help you be more successful. And you and I have to figure that out together. And that's a lot different than so many bosses would do. They missed the whole point of what would really make them a much more effective leader of the people they work with.
 
21:38
Yes, that. Yeah. And at the same time, you need some of those strengths of the manager, right, the one that's gonna make sure everything gets done and has all the processes and the infrastructures and manages that. So that's why you have to have both, but it's, it's balancing that knowing when the manager needs to step up, and knowing when the leader needs to step up in you, right, and you apply those, you know, you're looking for those outcomes simultaneously. But at different times, you're gonna need to be more of a manager at different times, you need to be more of a of a leader. And so it's really understanding that, but I think
 
</strong>Michael Hingson ** 22:14
the real issue is that people that work for you need to understand when you're a manager, why you're a manager, in other words, you you do have to set the boundaries, you do have to set the rules. Yeah. And people who understand that and internalize it will be a lot happier and a lot more successful in the workforce. Right? Yeah, that's true. That's true. Which is, which is kind of really important to be able to do, but it really is a fascinating concept, to you know, to do this. How do you. So you've been doing this now, since you said, What 2017 2018? Is
 
22:55
that business that we've been managing? for over 20 years? Right,
 
<strong>Michael Hingson ** 22:59
right. But now you have your own business? You're doing it?
 
23:03
How do you teach it? Well,
 
</strong>Michelle Troseth ** 23:07
we teach it in various ways, our most common way these days is virtually. And actually we like to tell the story that Tracy and I got zoom before anyone knew what it was, seems like. So we do we do virtual education, virtual coaching, we have virtual mentorship programs. And it's amazing how much teaching and application and connection you can do over the internet. But we also teach it in keynote speeches, just the concept to leaders. And we teach it in workshops. We have a group of leaders that there are out they love this so much. They're in a mastermind group. We work with them over the year, and they just deepen their understanding they achieve incredible outcomes, we get together face to face twice a year at our retreat. Location. And we do a lot with the whole polarity intelligence with him through those different experiences, and we teach it on our podcast. Yeah,
 
24:08
yeah. Well, go ahead. No, go ahead. Well, I was just gonna say, you know, from a kind of a concrete perspective, you can map a polarity. So we really use blueprints and maps so that people can make the polarity that they are trying to leverage concrete and actionable. So in these in these in person settings, we actually put a big polarity map on the floor and we walk this polarity map with them and, and help them to really dive deep and understand what the polarity really is, which is the outcomes that they want the consequences. They'll experience right the actions they need to take, and the early warning signs that will keep them on track and keep them from over focusing or emphasizing one or the other. So that's really a fun exercise and leaders love to kind have really stepped into it. And that in that real in person way.
 
<strong>Michael Hingson ** 25:05
Makes a lot of sense. Have you found people who resist it?
 
</strong>Tracy Christopherson ** 25:08
I've not found anybody who resisted it.
 
<strong>Michael Hingson ** 25:11
That's great.
 
25:11
I haven't either, I think because they haven't experienced of it, but they didn't know what it was. So we often have people come up to and say, Oh, my gosh, I finally know what it is I've been experiencing, I finally have words to describe it. And that's the benefit. Well, you know, what we're teaching it to say like, they have experienced it, like we experienced gravity. But they didn't have a common language to explain what it was and how it felt. And now they do. So when they read the book, or when we teach it, they'll have that common language and way to describe what it is that they're experiencing, and others will understand it as well.
 
</strong>Michael Hingson ** 25:51
That is pretty cool. And I was gonna say earlier. Yeah, I forgot you do have a podcast. Tell us about your podcast.
 
<strong>Michelle Troseth ** 25:59
Well, our podcast is in transition right now.
 
</strong>Michael Hingson ** 26:04
But from one hole to the other, I
 
26:08
couldn't resist.
 
<strong>Michelle Troseth ** 26:11
That was really great. That was really like,
 
</strong>Michael Hingson ** 26:12
it's yours. You can have it.
 
<strong>Michelle Troseth ** 26:16
Yeah, well, we started a podcast in 2019. The name of it is Healthcare's missing logic podcast, because our audience at that time was primarily healthcare leaders. But as we grew, and as more people listen to us, we got asked, Do you work with other leaders? Do you work with educators? Can you go work with Congress?
 
</strong>Michael Hingson ** 26:37
I mean, we've had some Well, there's another story there. Yeah.
 
26:41
That's another podcast episode that Yeah, another whole
 
<strong>Michael Hingson ** 26:43
podcast. But yeah.
 
</strong>Michelle Troseth ** 26:46
And so and now we have really developed a really robust, thriving, resilient, unstoppable, we call it true leader mentorship program, and we attract leaders that want to have thriving, resilient, unstoppable, which is why we like being on your podcast lives. And so we just, we're gonna change it to be more it's going to be the true leader podcast is really focused on balancing, leaving and living to represent both personal and professional poles as a leader.
 
<strong>Michael Hingson ** 27:18
And, and that brings up a very important point, you got to have that life balance between living and working and living and leading on the job and all that. And I'm sure that that must be one of the big issues that all too many people are victims of, if you will, that you find right.
 
27:41
Oh, yes. Oh, yes.
 
</strong>Michael Hingson ** 27:45
How do you how do you get them to deal with that, but I got to spend this time at my company, I can't not do that.
 
27:52
Well, the answer really comes in our true leader mentorship program, because it starts with understanding polarities, and that your professional life and your personal life is a polarity that work life balance isn't a problem to solve. It's not an either or, and that you actually have to give attention to both your personal life and professional life to get that highest quality life that you want to really thrive both at work and at home. And so we've developed a framework that's called the dynamic balance effect framework. And it has, has combination of strategies that when you put them together, enables leaders to create a dynamic balance lifestyle, and it becomes a part of who they are. So they leveraged polarities, they learn about that, that polarity, they create a blueprint, their own unique blueprint for how they're going to manage the tension between the two, you know, both the professional life and the personal life. And that's one aspect of it. And then we also help them to understand, one of the other pillars that we have is mindful choices. And we're always making choices, Michael, sometimes we're aware of the choices we're making, sometimes we make them unconsciously. But we're always making choices and living with the results of those choices. And what we want is make choices that are based on our highest values that are aligned with who we are, that we're live, help us to be in integrity. So you know, we want to make sure we're aligned to the values, we're clear on the values and we live by our principles. And so we really help them to get that clarity identify who it is they need to be in this new life that they're designing. And then another pillar really is personal alignment. And this is about harnessing tools and processes and infrastructures that help them to really kind of, you know, experience of peace and joy and the life that they want because they're aligning their actions to the essence of who they really are. They know what their purpose is. They know their streaks, everything. becomes a little bit more easy and effortless when you have that clarity. And so we kind of use these three pillars, combined together to help them get that dynamic balance effect. And it's a lot of reflection and looking at the beliefs that we hold the norms that we operate under, and letting go of some things that don't really just don't serve us. And sometimes those are blind spots. And so we shine a light on the blind spots, help them reveal them, and then work through your processes to overcome them.
 
<strong>Michael Hingson ** 30:28
What kind of a process do you go through to analyze any given individual or leader in terms of determining how best to apply the dynamic balance effect framework to them? Or to, to bring them into it? I mean, because obviously, you have to take while you have similarities, each case is different.
 
</strong>Michelle Troseth ** 30:50
Yeah, yeah. So there's a couple different things we do we do. We can do polarity assessments. So we actually have a methodology where we can actually assess how well you're managing different polarities, you know, how well are you managing your personal life and your professional life, your activity and rest, caring for yourself and caring for others, and we can show them, and then help them create more effective action steps and coach them around that. And then when it comes to personal alignment, we do spend a lot of time just getting to know their strengths. So we have various assessments that we do for that to really determine how are they wired, really what makes them tick, because everybody is different. And then they are able to apply those results to their blueprints, and their other tools that we provide them so they actually can accelerate and meet the goals that they're going after. And so those are, those are just some ways where we do measurement, and we do we also track progress with their goals over time as well. And they've had an amazing transformation results, it's been so much fun.
 
31:59
Well, they do a life inventory as well. So they look at their life, from a lot of different perspectives, all the components of their life, and they have others also look at their life, and others do the polarity assessment to get a perspective outside of themselves. So we invite them, to have people closest to them, give them some real, you know, candid perspectives about what they see in their life. And, and that's also very helpful for them. When it comes down to it, it's up to them to decide what's the most the highest priority polarity for me, what's the highest priority skill or habit I need to develop? And we just can, you know, provide them with a guidance and coach them along the way to remove any barriers, just keep getting the barriers out of the way, because that's, that's really 90% of it. That's just getting the barriers out of the way we know what we need to do, we just don't do it, right?
 
<strong>Michael Hingson ** 32:54
Well, you're right. And also, all too often, people are so resistive to, to change their resistive to really analyzing themselves, because we don't teach people how to do that. I'm a great fan of introspection, spending time at the end of the day, what went well, what didn't go well, even what went well, could I have done it better. And I have grown to not like liking to use the term failure, other than it's an opportunity to look at what I did, and figure out how to do it better. But we become so defeated so often. And like, I hear all the time, people are afraid of public speaking, and it's one of people's greatest fears. And it shouldn't be if we would learn what public speaking is really all about, which is talking with an audience, not to an audience. And again, it's just the kind of thing that people are so resistive to so many of the kinds of concepts I think that you're talking about. And leaders, hopefully are, in general a little bit different because they are leaders and they're open to it or you are able to work with them to get them to that point, but it must be a challenge.
 
34:13
Wow. Yeah, the truth is, aren't we're wired to stay in our comfort zones, right? Our brains are wired to keep us safe. And so we have, you know, we react physically, when we don't when we're uncertain about the future or what experience we're going to have. So any uncertainty can unleash a sense of anxiety and us or we can hear that little little, you know, chatter in our brain on you don't need to do that you just stay right where you're at. It's really nice and comfortable here. You know, it's not easy, but you know what you're dealing with. So this is a lot better than going out there and trying something different. What if you fail in our brains, our subconscious feeds us all this so it's really just increasing awareness of what We're saying to ourselves and how our brain is trying to keep us safe. It's what it's designed to do. But that's only because it doesn't know that it's okay to step out of the comfort zone. And so we really do a lot of coaching around that aspect. Because those are the things mostly that hold us back, is that we just resist, because it's ingrained in us to resist it's a part of our brain. So we have to train our brain. No, you know what, sometimes you just have to say, You know what, I appreciate what you're trying to do. But it's really okay for me to make this chance. It's really okay for me to take this chance to step out and do this. And you have to just kind of work with yourself around that.
 
</strong>Michael Hingson ** 35:41
I, I agree, I hear what you're saying. It's the other side of it, though, is that we don't teach people to deal with fear. I know that for me, having been in the World Trade Center and escaping. People always say, Well, you weren't afraid because you couldn't see what was going on. And it's so difficult to get people to understand. Keep in mind that the airplane in our building hit on if I were to average it between 93 and 99. Floor, the 96th floor on the north side of the building, and I was on the south side of the building on the 78th floor. How was I supposed to know what happened the last time I checked X ray vision, and Superman are fiction, right. And the reality is going down the stairs, no one knew no one knew that we had been attacked by terrorists, we figured out that an airplane hit the building, because we were spilling the fumes from burning jet fuel, and I identified that odor. But four floors down from when we entered the stairwell. So is probably about the 74th floor that I figured out that's the fumes from burning jet fuel when we figured that out. But I wasn't afraid going down the stairs. For I think a couple of reasons. One is, I always liked the concept. Don't worry about what you can control, focus on what you can and leave the rest alone because you can't do anything about it anyway, I didn't articulate that for the longest period of time. But I think that is something that's been in my makeup for a long time. The other part about it is, however, that I think that fear is something that is all too often taught and that if you have knowledge, and essentially what you're talking about, with knowledge, you can learn not to be blinded by fear, as I call it, or paralyzed by fear or overwhelmed, whatever you want to call it. But that fear can in fact, become a powerful tool for you, not against you. And so I'm actually working on on a book about that we actually, with a colleague, we've written a book about that. And the idea is that you can learn to control fear. And yeah, you may have some reactions when something doesn't go just the way you think. But you can learn to control your fears, and allow yourself to be able to move forward in a much more organized way that you don't have to let fear overwhelm you.
 
<strong>Tracy Christopherson ** 38:09
Right, right. Yeah. And I think it's important to know, where's the fear coming from? Right? What is it that we're afraid of? Right. And I think working through those processes, sometimes, just getting that deeper understanding can help you release that fear and realize, Well, really, there isn't anything, nothing terrible is going to happen, right? In many instances. So it's just kind of really getting to know yourself, and where your fears come from, I think is a very healthy way to look at fear. And
 
</strong>Michael Hingson ** 38:37
that's a lot of it. And the reality is that we we don't, we're not encouraged to do that kind of self reflecting and self analysis and internalizing of what's going on. So the result is we react rather than thinking more about it, which is, in a sense, maybe another kind of missing logic. Yeah.
 
38:59
Wow. Right. Right. But and it comes from our past. Yeah, to your point, because we haven't been educated or trained or haven't learned for that self reflection and, and right to do all that from the time we were children. We just respond based on our past programming based on the things that we've experienced in the past. That's what how our brain gets wired. So we don't have that to draw from so you have to build this skill to your brain.
 
<strong>Michael Hingson ** 39:27
Yeah, right. And I know for me, having been blind my whole life, I've been in a lot of situations where there have been unpredictable kinds of circumstances. I mean, heck, I lived. Well, anytime I cross the street. There's the potential of a car coming down the street that I missed, or that isn't stopping and I always have to be alert. What am I going to do about that? Or when I lived in in Massachusetts for three years? I live In the state that had the reputation of having had the eye, the highest accident rate per capita in the country, and I'm sitting there crossing the street with all these crazy cars coming down the street. So, for me, I learned that I have to be observant and not be afraid otherwise, why go out at all? And so that doesn't mean that you just go put yourself in danger. But it doesn't mean that you can deal with different things that go on.
 
</strong>Michael Hingson ** 40:31
Right? Yep. Yep. Great point. So
 
<strong>Michael Hingson ** 40:35
it becomes one of the the issues to deal with well, so we wrote a book about it called Live like a guide dog. And the end. And the point is that I've had a number of Guide Dogs and other dogs in my life. And the idea is that dogs can fear. But more often than not, fear is learned like my fifth guide dog, Roselle was not afraid of thunder at all. Until we moved to New Jersey and live there for almost a year before she started exhibiting fear reactions and shaking and shivering whenever there was a thunderstorm coming. What we also learned is that a lot of that had to do with the fact that as the storm would approach, the static build up on her, gave her this Prickly, uncomfortable feeling. And then you get the thunder that goes with it. It caused kind of a fear reaction. And again, now we know more about dealing with that. And there are ways to teach dogs that they don't need to be afraid of thunder treats always help. But you know, that's a part of it. But but the reality is, again, I think it's it's true for for humans, we need to learn that we can analyze what's going on, as you said earlier, and use that to better analyze ourselves and go Well, why are we reacting to this? Right? So you, you spend a lot of time obviously working with the people who you have the opportunity to work with to get to get them to to analyze all that. How long do you end up after on average working with clients? Or is it kind of almost a lifelong kind of thing?
 
</strong>Michelle Troseth ** 42:18
Well, sometimes they might be with us just for a 12 month program. And sometimes we've had leaders with this going on for years. So I just really depends on what their needs are, what their you know, what their goals are. But we do have some that, you know, they just love working with
 
42:39
us. All right, well, you know, they sign unity, right? Yeah, it's a community. It's
 
42:44
a community. Yeah, yeah. They like being a part of that community
 
42:47
and supporting each other and learning from each other. And so that's, that's another aspect of the work that we do, we really are strong believers in the community and the supportive community. And we know leaders are longing for that right now. And especially leaders that find themselves in, in environments that don't feel psychologically safe. They're really looking to connect with others that are experienced some of the same things they're experiencing. And so we do have an ongoing community that people engage in as well. Yeah.
 
<strong>Michael Hingson ** 43:21
immunity is a very strong tool that can help a lot too. Which is really, which is really pretty cool. Well, you know, leaders are people. Well, how come leaders often suffer from burnout? How come that happens?
 
</strong>Michelle Troseth ** 43:40
Well, what happens with when in leadership roles. Sometimes what happens is you're with other leaders, and there's an expectation of behavior and thoughts that are based on shared beliefs of how you should act as a leader, how things that's just the way things are here. And, and then you become even maybe unaware that you are doing those behaviors, behaviors or having those thoughts. And so what happens is leaders just develop a tracing I call leadership norms. And those norms can actually be harmful over time. So an example of one is servant leadership. You know, servant leadership is a good thing. And it reinforces everybody before me, the leader eats last and over time, that has a negative impact on the leader and they do suffer from exhaustion and burnout. And you know, we have learned a lot from the airline industry, that there's a reason why they have you put your oxygen mask on first so that you can help others. And it's not an it's not a norm for leaders to do that. They always think about even during COVID They thought more about their teams than they did about themselves. And you know just how hard you have to work as As a leader, there's a whole norm around that. Long hours work hard climbing the ladder. And another metaphor that Tracy and I like to use is, you know, marathon runners know, they have to pace themselves. And you don't become a marathon runner, you know, by running 26 miles the day of the race, you have to, you have to practice the polarity of activity, and rest. And, and that's a lot like leadership, we're in it for the long haul, we have to learn how to care for ourselves and care for others. And what leaders are developing is what Tracy and I call the imbalanced leader syndrome. And we we see it all the time, we have leaders every week that say, Yep, I have that, you know, because they got overflowing to do lists of competing priorities. There are financial and people resources are limited, which causes stress. They lack balance between their work and home. And they're basically just exhausted and unfulfilled. And they know, I think the key thing right now is they're really wondering if they can continue. And so they, they don't have a strategy for work life balance, that's the other thing that we really help them with. But that's some of the reasons we see leaders get burned out.
 
<strong>Michael Hingson ** 46:16
Yeah, and you know, it, I liked the concept. And I've always liked the concept of servant leadership, but I do understand that it can be carried too far. And we need to understand that the best servants are the ones who really are prepared to do it. And it's okay to be and I think is appropriate to be if you're a leader, a servant, because your job is to help but at the same time, you can't do that if you're not properly prepared either.
 
</strong>Tracy Christopherson ** 46:44
Right? Well, when it's, it's good until the point where you start to neglect yourself. And what happens is they prioritize everybody before themselves, and then they start to neglect their needs. Neglect, what you know, what's important to them. And they start to make mistakes, which cause burnout, right, like making themselves available and accessible 24/7 And saying yes, when they return request when they really want to say no, and bringing work home and staying late working on vacation, and sacrificing time with family and friends to work and all of those things add up and build up over time. And that's what you know, can also lead to that imbalance leader syndrome or to burnout and exhaustion because they don't give themselves a rest in the things that they need to thrive and survive. And, and we're not saying don't serve to your point to but take care of yourself so that you can be that incredible leader you want to be because the stronger your personal life is, the more you know resilience you're going to have, the more mental clarity you're going to have, the more stamina you're going to have, the more ability you're going to have to serve the way that you want to serve.
 
<strong>Michael Hingson ** 47:57
My most graphic example of that actually relates to one of my guide dogs. My six guide dog Merrill got Merrill in 2007. Roselle had to retire. She had guided for eight years, but she also contracted an immune disease immune mediated thrombocytopenia. So her body was going after her her immune system was going after platelets and so on. Anyway, so marrow came along, and it looked well for a little while. But then we started noticing that Meryl wouldn't play with the other dogs. We had two other dogs in the house, Rosella retired guide dog. And we also were what were called breeder keepers for Guide Dogs for the Blind. The breeding stock would not stay in kennels all the time, but would live in people's homes except when they were doing their puppy things. So Meryl wouldn't play with the other dogs. And it got worse and worse. And as I eventually described it, she had a type A personality, she could not leave work at the office, she wouldn't play with him. She followed me everywhere. And if they tried to play, she actually curled her lip a few times. And eventually, after about 18 months of well, once the bananas about 14 months of guiding. She started becoming very fearful of even guiding and wearing a guide dog harness. And eventually, the people that Guide Dogs for the Blind, observed her and agreed, and we had to retire her because she was just afraid to guide anymore. She just couldn't handle the stress of guiding on top of the stress that she was putting on herself. Oh, yeah. And the result is that, you know, she did, she did retire. And then we got Africa who was my seventh guide dog, whose mother was the breeder dog that we were caring for, which was just sort of a coincidence, but Africa was the total opposite of Maryland Africa did find around people. We have alimony, he does well, but it is interesting because to talk about Meryl, she just got to the point where she could not take the stress. And it was more self imposed, although she never realized that, of course, but it was well, and
 
50:15
that's true for people to write. Some of these norms are self imposed, and we follow them. And we don't have to, but people need permission to let it go. They need to know it's okay to do something different to behave differently. So
 
</strong>Michael Hingson ** 50:31
yeah, absolutely. That's, that's really the whole issue. Is that right? You got to learn that. And that was something that we could never teach Merrill, no matter what we tried. And so it just didn't work out that way. But it's just one of those things. But for me, so really graphic example of what you're talking about. And the other you know, if I were to also ask this, I just thought about it. We've been talking about leaders, what is the leader? How's that for a general question?
 
<strong>Michelle Troseth ** 51:01
Well, sometimes we say everybody's a leader. You know, I think there's leader roles in pretty much everywhere in organizations and churches and schools and businesses. Certainly, in families, there's leaders, you know, and so it everyone can step into a leadership role, and I think have leadership qualities, you know, I think there's the title, but there's also attributes of leadership that anybody can really exhibit.
 
51:36
So, and I think that's holding the vision, right? Yes, whether it's a family or an organization, it's really, you know, somebody that holds the vision for who we are, where we're headed. They, you know, to your point earlier, right, they're nurturing the people that are doing the work or taking the actions to move closer to the vision. And they're just that, you know, they're kind of that, you know, they're they're just that nurturing, they create a nurturing environment, and a healthy environment that enables people to bring their gifts, they lean into the strengths of others, and they bring people together, they connect people, to move the, you know, the efforts forward to move and strive towards the goals or the vision of who and who you're, who you are and what you're trying to achieve. And they kind of hold that container for people to really step into all they can be and, and guide that, you know, guide those individuals in groups and teams, I think. Yeah, so
 
</strong>Michael Hingson ** 52:45
think that, from a leader standpoint, one of the things that I have found is that true people who lead also know, when it's time to let someone else take the lead on some given thing, because they have some gift or tool that will serve the team better than the so called leader. And I think that's again, one of the differences going back to near the beginning of today, between a leader and a boss, because I don't think their bosses necessarily know that unless they truly understand leadership.
 
<strong>Michelle Troseth ** 53:23
Yeah, well, there's a there's a polarity and leading and following to sometimes you have to know when to follow, right? And sometimes you need to know when to lead. So yeah.
 
</strong>Michael Hingson ** 53:35
For me, again, going back to guide dogs, people mostly don't understand what a guide dog does. The purpose of a guide dog is to make sure that we walk safely, the dog doesn't know where I want to go, or how to get there. And very frankly, I don't want the dog to know where to go and how to get there. Because that's, that's not their job, and how are they going to know. And too many people think, oh, it's amazing how your dog just knows everything. Well, it's not quite the way it works. But it's also true that we in every sense of the word form a team dog has a job to do, I have a job to do. And we need to build up on an extremely high level of trust. And understanding that we both know what our jobs are, and we know what the other individuals jobs is, so that we can be the most successful as we're walking somewhere or going from place to place that we can. And again, it works really well when the dog knows that it can respect me, and that I'm going to respect the job of the dog and give the dog the support it needs. Because the dog in turn will do the same for me. Dogs want somebody to be as Cesar Mallanna would say a pack leader, but at the same time in the case of a guide dog and person, their time When the dog will be able to take the initiative? And should?
 
<strong>Michael Hingson ** 55:05
Yeah, that makes so much sense.
 
</strong>Michael Hingson ** 55:09
Yeah, it's, it's pretty cool to see it and really understand it when it happens. Well, if people want to reach out to you guys and make contact and so on and maybe explore working with you, how do they do that?
 
<strong>Michelle Troseth ** 55:27
Well, the best thing to do is to go to our website, which is missing <a href="http://logic.com" rel="nofollow">logic.com</a>. And both of our emails are on the website. So that's really great. And we also have a large LinkedIn following in their in our handle for LinkedIn is missing logic LLC. So that's another great place to find us and kind of follow what we're doing. And then we're also in the process of starting a polarity intelligence website for our book. So there will be information about the book, information about us as authors. And so that's another place where listeners can go
 
</strong>Michael Hingson ** 56:05
when the book comes out. Are you looking to make it an audio book as well? One would hope? Yes, yeah. And intent?
 
56:14
Oh, yeah, it takes a little bit. It takes a little bit of time after the book has to be out for a little bit before we can start that process. So but yes, definitely.
 
<strong>Michael Hingson ** 56:23
Are you self publishing? Or do you have a publisher?
 
56:26
We have a publisher, Morgan, James Publishing?
 
</strong>Michael Hingson ** 56:29
I'm sorry, what company?
 
<strong>Tracy Christopherson ** 56:30
Morgan, James Morgan, James.
 
</strong>Michael Hingson ** 56:32
Okay. Well, it's exciting that it's coming out and the name of the book again,
 
<strong>Michelle Troseth ** 56:37
polarity, intelligence, the missing logic in leadership.
 
</strong>Michael Hingson ** 56:41
There you go. Well, I hope people will seek out the book, and they will seek out you I think it's important to do that. And I think that you offer a lot. I certainly have appreciated you being here. Are there any kind of last things that you want to offer to people before we wrap this up? Well, I
 
<strong>Michelle Troseth ** 57:00
just want to thank you again, Michael. It's been just a joy to get to know you, and the unstoppable podcasts and the great work that you're doing in the world. And so it just, you know, I we knew it was gonna be a great conversation. It was so just leaving full of gratitude.
 
</strong>Michael Hingson ** 57:15
Yes,
 
<strong>Tracy Christopherson ** 57:16
thank you so much, Michael. It's really been a pleasure. Well, appreciate the opportunity.
 
</strong>Michael Hingson ** 57:21
Hi, as well, this has been absolutely enjoyable. And we should do it again. Sometime after the book comes out. I'm sure you'll have lots more stories to tell. Oh, yes,
 
<strong>Michael Hingson ** 57:29
yes, yes, we will do it. Well, thank
 
</strong>Michael Hingson ** 57:33
you. Thank you both again, and I want to thank you for listening. We hope you've enjoyed it. And Tracy and Michelle have a lot to offer. So please go seek them out. And I am sure if you are dealing with any kind of leadership issues or whatever, they will help you deal with the polarities and fix it. And they're absolutely right. Both sides of a pole or both polarities and anything have to be there or it doesn't work. I love to talk about magnets, you know, you need a north pole and a south pole. And the reality is that one doesn't really make the process work very well. You do have to have both. So thanks again for listening to us. If you'd like to reach out to me, I'd love to hear from you. Please email me at Michaelhi at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a> accessiBe spelled A c c e s s i b e and it's Michael m i c h a e l h i at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. Or go to our podcast page, www www dot Michael m i c h a e l Hingson. H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We love those and really appreciate that and your reviews. We value your input and your thoughts very highly. And for both of you, as well as all of you listening, if you know anyone else who ought to be a guest on unstoppable mindset, please let us know. We're always looking for more people to bring on and have on his guests and have more fun conversations. So please don't hesitate to make any recommendations that you have. And so, one last time, Tracy and Michelle, I want to thank you both for being here very much.
 
<strong>Michelle Troseth ** 59:14
Thank you.
 
</strong>Michael Hingson ** 59:19
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Polarity Intelligence Experts with Dr. Tracy Christopherson and Michelle Troseth</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/59bc2628-a482-4780-9579-6234f4d7cd9c.mp3?source=rss&amp;ext=asset.mp3" length="88414966" type="audio/mpeg" />
<itunes:episode>231</itunes:episode>
</item>
<item><title>Episode 230 – Unstoppable Career Path Coach with Rachel Serwetz</title>
<guid isPermaLink="false">https://pinecast.com/guid/f0059217-8b63-472f-b14c-9eb936d99a80</guid>
<pubDate>Fri, 10 May 2024 10:00:58 -0000</pubDate>

<itunes:duration>01:02:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a7b7d30b-56a8-48c2-a38e-deb2c4ca5ab1/UM230-Rachel_Serwetz-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Rachel Serwetz didn’t start off as a career coach. She grew up in New York, went to Binghamton University where, as she says, she had no real idea what she wanted to do. So, her major was a general one which left her with lots of options. After college she went to work for Goldman Sachs for three years. While she felt she was successful there she didn’t really feel that her interests aligned with the work she was doing.
 
After three years at Goldman Sachs, she moved to a job at a hedge fund, Bridgewater Associates. That job put her in a bit more of a role to help with recruitment and training. Still, she felt she wasn’t truly pursuing what she should do.
 
In 2017 she decided to go out on her own to begin career coaching to help people develop better job satisfaction as well as to better understand whether and/or if they were in the right job for them. Today she coaches clients mostly throughout the U.S. and Canada, but she does have international clients from elsewhere in the world.
 
If you want to explore your own career path direction, reach out to Rachel.
 
 
<strong>About the Guest:</strong>
 
Rachel Serwetz worked at Goldman Sachs and Bridgewater Associates before pursuing coaching, training and certification. Rachel is the visionary behind WOKEN, a platform designed to enhance job satisfaction and reduce job hopping by facilitating clarity on one’s best fit career path. She later became an ICF-certified PCC-level coach, where she combines her strengths in career coaching with systemized frameworks to successfully guide hundreds of professionals to realize career fulfillment. She has served as an adjunct professor of entrepreneurship at Binghamton University. She has also served as career coach through the Flatiron School, WeWork, Columbia University, Slate, Project Activate, and other organizations. She has also partnered with organizations such as Fishbowl, Power To Fly, NYU, and others, to help spread career clarity to the masses.
** **
<strong>Ways to connect with Rachel:</strong>
 
Our website: <a href="https://www.iamwoken.com/" rel="nofollow">https://www.iamwoken.com/</a>
My personal linkedin: <a href="https://www.linkedin.com/in/rachelserwetz/" rel="nofollow">https://www.linkedin.com/in/rachelserwetz/</a>
Free career resource library: <a href="http://www.iamwoken.com/resources" rel="nofollow">www.iamwoken.com/resources</a>
Free coaching call: <a href="http://calendly.com/woken/demo" rel="nofollow">calendly.com/woken/demo</a>
Our Instagram: <a href="https://www.instagram.com/getwoken/" rel="nofollow">https://www.instagram.com/getwoken/</a>
Our Facebook: <a href="https://www.facebook.com/getWOKEN" rel="nofollow">https://www.facebook.com/getWOKEN</a>
Our TikTok: <a href="https://www.tiktok.com/@getwoken" rel="nofollow">https://www.tiktok.com/@getwoken</a>
Our LinkedIn: t<a href="https://www.linkedin.com/company/woken/" rel="nofollow">https://www.linkedin.com/company/woken/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there I am Michael Hingson, your host for unstoppable mindset where inclusion diversity in the unexpected meet, we get to do a bunch of that all the time. It's a lot of fun today, we get to chat with Rachel Serwetz. And Rachel worked for Goldman Sachs for a while she has become a pretty significant person in the world of coaching and has a lot of things to say about that. Talking about employment employees and employee hopping, and other things like that, or employment hopping, I guess is a better term. But we'll get to all that. And I expect that we're going to have a lot of fun. So Rachel, thanks for being here. And welcome to unstoppable mindset.
 
<strong>Rachel Serwetz ** 02:01
Yeah. Thanks for having me.
 
</strong>Michael Hingson ** 02:03
And we're really glad that you're here. And looking forward to the day. Well, tell us a little bit about you kind of growing up maybe the early Rachel, if you will? Oh, yes, let's say, a long time ago in a galaxy far, far away. Yeah, exactly.
 
<strong>Rachel Serwetz ** 02:20
I mean, I grew up on Long Island, New York. And honestly, I just was working hard in school, I didn't know the direction I wanted to go in for my career. I just kind of knew, like, work hard. And you'll probably figure it out later. You know, I don't know if I fully knew exactly where school was gonna lead. But I just figured get good grades, someone will probably pay attention to that eventually. So yeah, and then I needed to figure out college. And my dad always wanted me to be a doctor. And I never really had a reason to question it. And then finally, you know, going to college was the moment where people were finally like, what is it you want to do? And I, you know, started thinking about it and realize that my previous experiences in the health field weren't something that really drew me, you know, to it. And so I ended up going to Binghamton, as an undecided major, which was the best thing I could have done. And I think every student should, you know, it's funny because they are undecided. And yet, they have to somehow pick and so I eventually picked Human Development, which was super broad. It was kind of like psychology, sociology. And that allowed me to just figure out what I really wanted to do. I leaned a lot into like business internships and just explore and did a lot of projects and just got involved with things on campus and tried to figure out what it is. I wanted to do from there. But I will pause, I can keep going through the story. But that's kind of me up until college days.
 
</strong>Michael Hingson ** 03:59
So you Well, I know what you're saying. And you. You were undecided. At first, I always wanted to go into the sciences. And so I went to University of California, Irvine. And we actually went down to see the chair of the physics department between my junior and senior years in high school, when I always decided I wanted to major in physics. And that's what I did. What I wasn't as strong about was exactly what I wanted to do with it. But I thought I wanted to teach. And I thought that we can always use good teachers and the more I went to the university and went to a lot of classes, the more I realized we really do need good teachers because a lot of these people may know their subject very well, but teaching it is a different story. But then I had other things that that changed the career along the way, like I got offered an opportunity to work for the National Federation of the Blind and Ray Kurzweil, the futurist to have developed a machine that would read print out loud to blind people. It was his first first adventure in the world of optical character recognition. And he had developed the technology that really provided Omni font, OCR to the world. And he decided his first application would be to make a machine that would read print out loud. And that eventually led to me through circumstances going into sales. So I made sales a teaching kind of thing, because I realized that the best salespeople are really teachers. So even though it wasn't directly physics, I got to teach anyway.
 
<strong>Rachel Serwetz ** 05:30
Yeah, I love it. I mean, sometimes we were getting to know ourselves and what we think we want to do and what we think we like doing. But of course, there's opportunities that arise to me, it's a journey of, you know, yes, what comes your way. But you also want to be intentional with getting to know what you think you want to do and going to find those opportunities. But yes, I mean, things do arise. And we got to see like, Is this in line with what I want to be doing more of? And then of course, it's a yes or not, right. But, you know, with my clients, it's, you know, we're not just leaving it up to fully chance it's what do we want? And how do we go get it? But it's great that, you know, you were you were finding opportunities come to you? Of course, that's that's kind of ideal. But it's a combination, right, who finds you and how do you also go after what it is that you want? Yeah.
 
</strong>Michael Hingson ** 06:18
Oh, and I also know that if we really look at our lives, we can trace everything that led us to where we are by the choices that we make. And sometimes they're good choices, and sometimes they're not. And the question is, do we learn from the choices that we make all the way down the line? But still, it's about choice. And I understand what you're saying, you went into college sort of undecided? And that was probably unless you had just a definite thought that was probably a good idea. And I think you you said it very well, it makes a lot of sense to be willing to explore and think about what you want to do. Yeah.
 
<strong>Rachel Serwetz ** 06:59
Oh, exactly. Yeah, it's, yeah, I mean, any undergrad right there, they're younger, and they may not know yet. And so I like to help people really, how do you properly explore your career path, and hope that people can do that, but even by the time you have to choose a major, it might not be enough time. But using those college years wisely to really clarify your path is the best thing you can do. And, you know, you may or may not use your major, you know, later on in your career, but I think the issue I see is like when somebody chooses a major that's so specific, and so far away from what it is they actually want to do. So that's where like for me, you know, I chose something very broad. And that was great, because I could use it in a lot of ways. So that's the, you know, depending on the person, depending on the student, it's just something to think about, if you're choosing a very niche path, you know, make sure you really understand it. And you know, what it's all about? And what is that going to really look like when you go pursue that path.
 
</strong>Michael Hingson ** 07:59
What I didn't do was choose a specific branch of physics as such. But you know, even though I ended up going in a directions that didn't directly use physics, what I also realized, however, as I went through life, if you will, was I learned a lot that helped me, for example, one of the things that good physics teachers teach is you pay attention to the details, like if you're doing a calculation, it isn't enough to get the numbers right, you have to get the units to go with it. So for example, if you're trying to compute acceleration, and you don't come out with feet per second squared, or centimeters, or meters per second squared, even if you come out with the right number, you've done something wrong, it's the whole scenario. Again, it's very important to pay attention to all the details to make sure that you do what you really want to do. And paying attention to details became kind of a life mantra for being especially in and around the World Trade Center events. And what happened afterwards, paying attention to details is a very important message I'd love to talk to people about because that saved my life on September 11. I can trace that back to the desire that was developed in physics.
 
<strong>Rachel Serwetz ** 09:18
Yeah, no, I like that. It's true. My partner was chemical engineering. And I feel like he always talks about how it's like a way of thinking and a way of problem solving. And, you know, that is a niche major, but yes, you can definitely gain, you know, ways of thinking basically from that, but at the same time, you know, it is still choosing a pretty specific area. But yes, you can get those unintended benefits to from it. On the other hand,
 
</strong>Michael Hingson ** 09:47
later in life, I appreciated the TV show The Big Bang Theory, so I guess it counts for something. Yes, yeah. So when did you graduate from college
 
<strong>Rachel Serwetz ** 09:58
in 20 They're seen.
 
</strong>Michael Hingson ** 10:02
Okay. And so at that time, had you made some decisions about what you kind of wanted to do in the world?
 
<strong>Rachel Serwetz ** 10:09
Yeah, so I was really trying very hard to figure out what it is I wanted to do. I did a consulting internship, I did a lot of just other experiences and internships and projects on campus clubs. I was dabbling in, you know, HR, try, I did a lot of networking with alumni, I was just trying to learn about like, different things that were out there. And, and then, so Goldman came to Binghamton's campus, and they were recruiting for the operations department. And I honestly had never heard of operations. But when I learned about it, I was like, this really aligns with me, because it's all about processes and efficiency and things like that. So I really felt the lines, maybe that was lucky. And then, because I had done so much networking, I learned how to have a professional presence that I think stood out amongst other undergrads. So I ended up interviewing there. And I landed a role there, and I was there for three years. But once I landed there, you know, operations was aligned, but I was still working on essentially, like cash management, Treasury liquidity type functions. And I realized that I liked operational things, but I didn't love so much the financial services, you know, content of it. And so I was still, you know, I did so much effort to just figure out like, Okay, I like this, but I don't like that. And what should I keep doing to learn more about what it is that I like, and actually, at Goldman, I was very lucky to, you know, I got involved with projects really just by choice. So if I noticed an opportunity to, you know, people needed help to develop skills after their performance reviews. So I implemented a skill development program, or we needed help for onboarding globally across our department, or recruiting or, you know, there was just a lot of different people oriented projects that I got involved with, and I was interested in. And so lucky enough, I was able to do so much of that, while there. And that's what really led me to my next role, where I leaned more into like the people HR functions, I went to a hedge fund, and I was more on the recruiting and performance management side. And so yeah, by doing those sort of internal side projects, it helps me figure out like, what role was more aligned with my interests. I also did things outside of my job. So I was actually doing volunteering, career coaching through a nonprofit. Um, I did a lot of things just to try to do research, networking, experiential learning, in order to continue to figure out like, what work I wanted to do, basically.
 
</strong>Michael Hingson ** 12:58
Yeah. So you, you say to Goldman, you said for three years, and clearly, my observation would be you learned a lot, which is what it's all about, and maybe it wasn't what you expected? Or maybe it was, but you learned a lot. And you took a lot of knowledge and information and internalize that, that helped you move on from there.
 
<strong>Rachel Serwetz ** 13:25
Yeah, yeah, absolutely. I mean, it definitely gave me a lot of room to learn and grow, for sure. I also had five months in India, when I was there. So just so many amazing experiences, they had this sort of other competition where you could get together with other analysts and suggest a nonprofit for the firm to support. So we were able to present to senior leaders, there were so many ways to get involved. I was involved with the Women's Network, like I just sort of took advantage of all, you know, not just my day to day job, but just getting involved with so many things that were interesting to me. So it definitely was valuable even in just those three years.
 
</strong>Michael Hingson ** 14:05
Yeah. So you left Goldman in 2016. And where did you go from there?
 
<strong>Rachel Serwetz ** 14:10
So then I went to Bridgewater, which is a hedge fund fund, right? Yeah. And I was in recruiting and performance management to support the investment associate. So sort of the front office, but now
 
</strong>Michael Hingson ** 14:24
you were in a little bit more of a people oriented kind of environment or position.
 
<strong>Rachel Serwetz ** 14:29
Yeah, yeah. I mean, you could sort of call it like HR, but we were our team sat within the front office. So there was actually a separate HR team, but we were doing those people functions like recruiting and performance management and training and culture and employee experience. That's kind of what our team was doing to support the investment department, let's say,
 
</strong>Michael Hingson ** 14:51
so did the knowledge that you gained even though you weren't a great fan of a lot of the financial aspects of it at Goldman did A lot of the information and knowledge that you gained at Goldman helped you in doing that job, though.
 
<strong>Rachel Serwetz ** 15:08
I think so I needed you know, I think when I went to Bridgewater, I felt like I was still having a fresh start. And I learned how they did things. I think the most important thing that I took from Goldman was like a learning about my interest in the people space. And then also, just, you know, the importance of operations. I was in the operations department. So I definitely took that away. But Bridgewater was very different, because they were very oriented on, like, people and feedback, whereas Goldman was very oriented on operations and process. So I sort of took different things from each place. And now I try to combine those very two things, but they operated very differently. So you know, I would like to think that I took one thing from one to the next. But truthfully, I think it was Bridgewater is a very interesting place. I, you know, I think anyone who joins has a little bit of a culture shock. So I would like to bring my skill set me up for success, but it was a very new and different environment. Sure.
 
</strong>Michael Hingson ** 16:14
Well, you also did no, of course, from Goldman, sort of, by definition, learn to talk a lot of a language which had to help. And so you knew what people were talking about when you heard a lot of these financial terms, even if you didn't directly use them. But it certainly had to help. And, again, it goes back to what I said earlier that when we make choices, we we learn from everything, or we should learn from everything that we do, and every choice that we make, and hopefully it builds, then it really does sound like it did sort of build for you going from Goldman to Bridgewater in some ways.
 
<strong>Rachel Serwetz ** 16:50
Yeah, for sure. Yeah. Different. But every experience sort of builds on the next like, I definitely learned and grew in in different, it stretched me in different ways. For sure. Well,
 
</strong>Michael Hingson ** 17:01
being in sales and sales management, which I did for a number of years, then going into public speaking. They're very different. But the reality is, that sales helped me learn to relate to people who I was speaking with, into learning how to read people. And sometimes, as I tell people, I could speak on any given day, to a board of directors down to it, people and so on, and learning to communicate with them. Definitely helped going into public speaking as well. So, again, there are things that you learn that that help you grow.
 
<strong>Rachel Serwetz ** 17:43
Definitely, absolutely, yeah, I mean, I think even my coaching and sort of sales element, now you learn so much about different people's personalities, how to talk to different people, just the variety of people. So yeah, the sales and the coaching. I feel like the stuff I do today sort of definitely taught me that to at
 
</strong>Michael Hingson ** 18:02
Goldman, or Bridgewater, especially at Goldman, did you ever go visit the trading floor?
 
<strong>Rachel Serwetz ** 18:10
Oh, no, that's a great question. Um, honestly, I don't know if I did. I mean, we went to so many different floors for different reasons. You know, there was I honestly have no
 
</strong>Michael Hingson ** 18:29
date. Well, the reason I asked is, you want to talk about crazy places, trading floors are as crazy as it gets.
 
<strong>Rachel Serwetz ** 18:37
Ya know, no, absolutely. And
 
</strong>Michael Hingson ** 18:38
yelling and the screaming and how
 
<strong>Rachel Serwetz ** 18:42
you remember from, you know, the movies and how it used to be so so. So hectic things like that. But I've definitely seen it even just from I remember, I was networking with a mentor of mine who was at a different bank, and she brought me to her office. So I've, you know, absolutely been exposed to things like that. But you know, I would say both Goldman and Bridgewater were, you know, in intense and that way that you sort of know, what to expect fast paced. And absolutely, you know, it was that experience Yeah.
 
</strong>Michael Hingson ** 19:12
Into intense is probably a good way to describe it. But they, the people who do it, and who do it well have have learned and are successful at doing it. So that's, that's okay, too. And, you know, there's, I don't think that most people are like, Michael Douglas and Wall Street, which is okay. But, but it is an intense environment. And it's, it's a fascinating thing to see. I remember, after September 11, we worked with Morgan Stanley, to get them back up and running and they had to go find a place to create a new trading floor since the one that the World Trade Center went away and they found a place in I think it was in Hoboken where they found a room that was literally the size of what they described as a football field, and within 36 hours, they got equipment from all of the people. They worked with PCs and stuff from IBM tape, magnetic tape systems from us and so on and other companies. And from Friday night till Sunday afternoon, they worked and they literally, were ready to go Monday morning, the 17th when Wall Street opened again, what a monumental task to be able to do that in 36 hours. Yeah, absolutely. Talk about intense. But that's the whole point of having data backed up. They were they were ready to go was just as if Tuesday never happened, because it shell shut down before the well, the World Trade Center attacks happened before Wall Street open. So that was probably a blessing. Oh, yeah. So how long were you at? How long? Were you at Bridgewater?
 
<strong>Rachel Serwetz ** 21:05
Oh, about a year? Yeah, it's, again, pretty intense, right? And yeah, I sort of was ready for the next thing. But yet again, didn't know what that next thing should be. So actually, I left and I was receiving career coaching. And I started noticing the gaps in what they were doing, were providing and I and I started having ideas as to how I could provide that. And that's when I said, All right, maybe I should lean into this coaching thing. So I did training through the NYU School of Professional Studies, they had a diploma program. And then I got certified through the International Coach Federation. And that's when I realized coaching is often conversational. So I started building out some tools. So at first, it just started with a career assessment and then more sort of platform like tools. And now we do have a web based platform. But I started to build it build out a essentially a shared workspace between the coach and the client. And just advancing and evolving and innovating tools that felt like it would enhance coaching from what I had experienced and what I felt like kind of was missing. You know, from my experience, and then I offered the same and started coaching individuals through a variety of different career processes. I started out I was doing coaching part time for a few organizations while also building my company. And then I went full time in my own company in the spring of 2021. The other kind of thing that happened in the mix, there was from summer 2018 to 2019. I did a one year full time tech MBA program at NYU Stern. So that's when I was actually starting the business while doing the degree. And that was great, because I leveraged all of this startup programs at NYU to help me understand how to start a business. So yeah, ever since that, it's been now almost six years of building out my coaching company. And
 
</strong>Michael Hingson ** 23:11
what's your company called? woken? So Woken is a company? Is it is do you have other people or just you?
 
<strong>Rachel Serwetz ** 23:19
Yes, we have a few other coaches right now. So that's kind of been the recent achievement is making sure that I can train and hire and scale and have other folks. So now they run the sales calls and bring new clients in. And I do still coach some individuals, but the goal is to grow and have me hopefully do more of the the innovation. So we always want to advance our digital products and make sure that we have newer advanced tools that really it takes the coaching to the next level. So that's hopefully where I can, you know, focus more of, and just bringing on more clients and coaches as we work out. Sounds
 
</strong>Michael Hingson ** 24:00
like a plan. So what is Woken stands for? So
 
<strong>Rachel Serwetz ** 24:05
you know, it actually is, I guess, more of just a play on words, I used to always say we are waking up people to take control over their careers. I think you know, people often they do take control over their careers, but sometimes, you know, they may not realize that they can or should find and seek support or coaching or resources or guidance. So we're here to remind people that you can and should find a job you love. And you know, our specialty is helping people to clarify their direction, because that was really where I lacked support. I spent years trying to figure out what I wanted to do. And now we help other people to do that more efficiently. So yeah, that's our specialty is just making it really practical to get confident on your best fit direction. We also help with making decisions around upskilling improving your personal branding, job searching networking interview doing promotions, you name it mindset, accountability, really any kind of career goal or challenge? We sort of copilot you through all of that. So
 
</strong>Michael Hingson ** 25:08
what is this? The whole concept of career path exploration? What What exactly does that mean? And how do you move forward with that?
 
<strong>Rachel Serwetz ** 25:17
Yes. So I try to define this actually, I mean, that's a phrase that I use. And the definition that I give is, it is a step by step process to learn and reflect, and you're learning about yourself. And you're also learning about career path options, until you can get confident to understand which path or direction makes the most sense for you to pursue. And that could just be more broadly your path. Or it could just mean, what's your next step, you always want to be confident to know where do you want to go? Before you start job searching? And that's the critical component is, ideally, this all happens before you start job searching in an ideal world. So that's yeah, that's kind of how I define what it is.
 
</strong>Michael Hingson ** 26:01
Yeah, in ideal world, but as you experienced yourself, you didn't really do probably nearly as much of that as you wish you had. When you were in college, did you? Yeah,
 
<strong>Rachel Serwetz ** 26:14
so that's exactly right. Like, I would look back, and I would reverse engineer like, alright, like, what would have been helpful for me to reflect on at each of these moments. And then I started coming up with frameworks. So for example, we have a career assessment is broken down into three parts. So it's something that I call function, content environment. So your function is like, what are you doing day to day your skills, your affinities? What are those sorts of activities you're doing that make up your week, and then the content is really the nature of the work? So what are those problems or topic areas that you find important or interesting. And the third is the environment that you thrive in. So for example, if you're in a role that you're doing sales, or research or data or consulting, or whatever your role is, you can do those things in virtually any single industry. And so I try to separate those two, which is the functional versus the sector of where you're really applying your skills and the ultimate goal and purpose. And then of course, the environment, what should it look and feel like and the people and the culture and the piece and all the bells and whistles, so I try to so that's exactly where I when I looked back at my path that was kind of like, okay, for example, at Goldman. I liked, you know, the functional role, but that industry didn't really align with me. Right. So so, you know, I tried to kind of break it up, like, what were the components of each experience? And how can I help somebody reflect on each of those core pieces?
 
</strong>Michael Hingson ** 27:39
So, one of the things that I find really interesting in talking about this whole issue of career path exploration is it certainly seems like it's something that people should do. One of the questions that pops into my head is, how much more of that? Could could colleges do or contribute to making people more successful by doing more of it?
 
<strong>Rachel Serwetz ** 28:02
Yeah, I mean, I think colleges can definitely do a lot more, I think, they don't always know how necessarily, right, so we do have some career assessments that are off the shelf. The other element is just getting the college students in the door, right. So we do have career services on campus. But, you know, on average is each student walking in once or twice in their college career, and oftentimes, they're getting resume help or interview help, right? So it's a combination of, we need students to be more engaged. And we need on the flip side, the career services to find ways to engage them or have, you know, for example, our software, we would hope in our future is that a career services office could actually use, you know, the tool that we have to maybe digitally connect a career services counselor with students, just through technology. So you know, of course, you know, Career Services has usually an informational portal or a website, but we want them to be able to really interact even more with their career services counselors, because it's one of the most important things people are questioning the value of college. And really, you know, if you're there to help you figure out your career path, we need to have the tools to make sure that students can do that.
 
</strong>Michael Hingson ** 29:20
Did colleges do more to maybe include internships or on the job exploration for people to be able to look at what they might want to do or not do or decide this doesn't work for me? Or is that is that really putting too much of a demand on college? Because of course, they're dealing with all the academic stuff. Well,
 
<strong>Rachel Serwetz ** 29:43
I mean, in an ideal world, like I picture College, where it should honestly be 50% internship or work experience and 50% in classroom experience, because you learn so much on the job these days. I also think it would help reduce the cost of college and it would help a student earn more I need from an earlier age, right? We have so many people talking about how some job postings and companies are not even requiring college degrees. So I think sort of an ideal future of college could be work and school all in one. So I agree, you know, definitely internships should be more prominent. But, you know, how many internships can you do? And so what are the odds that you're going to do an internship, and that's the career path you should be in. So the process that we guide people through is a more efficient way of learning more comprehensively and more dynamically. And more efficiently really, is the goal, right? Because you have a lot of options. And you have to learn about yourself really deeply. And you've got to compare the two. So that's what our process does, in average, two to three months, somebody can go through that journey. So internships are great. But it may not be the only way to figure things out.
 
</strong>Michael Hingson ** 30:51
I've talked to a few people on the podcast, and one I'm thinking of, that actually had a program where they worked with industry for high school students, and students would, would spend time working. And it was, it's a private school, and instead of paying the students because they were studying as high school students, the money went to the school. And that actually became one of the major sources of funding for the school. And what they found is that it greatly increased the percentage of students who graduated and then went on to college, which I thought was pretty fascinating.
 
<strong>Rachel Serwetz ** 31:34
Yeah, I've seen things like that, too. You know, helping high schoolers get that hands on experience getting exposure to certain pads. All of that is amazing. It just depends, like, sometimes I've seen it be industry specific. So if there's high schoolers getting involved to learn about one industry, right, is it you know, what are the odds like that they actually then say that the industry for me, you know, so these programs are great, but, you know, again, what we try to do is make sure it's holistic, and that it's really also self driven, so that each individual can explore as many options as they need, and narrow in on whatever it is. That's, that's right for them. So that's really, the idea is hopefully you start broad, and then you do narrow in, but you have the ability to learn about whatever it is you need to learn about based on you and your strengths and your interest. That's really what we hope to, you know, allow people to do. When
 
</strong>Michael Hingson ** 32:28
should people do career path exploration? When do you do it?
 
<strong>Rachel Serwetz ** 32:33
Yes. So the earlier the better, right? There's no sooner time, then.
 
</strong>Michael Hingson ** 32:40
That's what you'd say, of course. Um,
 
<strong>Rachel Serwetz ** 32:42
so, you know, look, I would say, anytime you're ready to make a change, if you're going to a job search, or even if you're looking to get promoted, you want to know where you want to go and feel good about that. And that way, the getting there is so much easier. So I would say anytime you're ready for a change or transition, whether it's your first job, your fifth job, or 10th job, any change, it warrants the time for you to explore and reflect and figure out what it is you want, before you pursue that change. I do think in college or high school, like somebody can pursue these same processes, it's a little harder when you're younger, but you can still absolutely go through it. And the benefit is, what we really want to avoid is just like you're picking something, you know, that's, you know, A to Z, you know, very different from what makes sense for you, we want you to get in the right ballpark, if you're younger. And that way you can more naturally evolve and organically find the next step that's within the realm of what you've already been doing. Right? It doesn't have to be exact or perfect right away. And then, you know, the same goes for later on in your career, you know, really, every time and anytime and in people change jobs, it could be every one or two or three years, that's fine, you can do it as often as you need to. And usually the first time you go through the process specifically, you get so much clarity, but once you do the process like two or three or four times, you actually that's really where you get very deep in terms of like okay, now I really know like my personal mission and that that sense of deep purpose and clarity in a bigger way. But you know, the first few times you do it, it's very practical like what is my next step? What it what makes sense for me in terms of the day to day of this job, right? What is most fitting and then you really get deeper like as you could tell I very much no my mission in life, right? So that's where we want people to get is understanding their true direction and then what capacity you go act on that could look a lot of ways in terms of types of roles or companies that you could go get involved with. But yeah, you should be doing it really, several times. I would say throughout your your career, you find that
 
</strong>Michael Hingson ** 34:51
there are more people are just that there are a lot of people who demonstrate dissatisfaction with careers isn't, so they just hop from job to job is happening more now than it used to do you think or because yeah,
 
<strong>Rachel Serwetz ** 35:07
job hopping used to be that common phrase. And then in the pandemic, it was the great resignation. And it was the great rethink. And there was all these phrases, to show that people were quitting, they were pivoting, they were ready for a change, they were seeking purpose they were seeking meaning, I think the pandemic really drove all of that a lot. And sort of exacerbated, it gave people opportunities to to upskill, if they were working from home, like there was a lot of change going on a lot of readiness for change. These days, you know, when you see a lot of layoffs, it's it can be a stressful time, and it just depends on the person, right? If you don't have a lot of runway, and you need to find a job quickly, you're gonna go after something that relates to your background, if you're ready for a change, and you have a little time on your side, you know, you see that people are really going through to do the rethink and see what change may make sense for them. But everyone's different. And you know, what chapter of your life are you in? What can you afford to do right now? A change, you know, depending on how big that changes may take time, and sometimes money to upskill. So, you know, everyone's different in terms of like, you know, what they're ready to take on. But yeah, definitely, yeah, I mean, statistically, a majority of professionals are in jobs that are misaligned with their personality, or are they're disengaged at work, according to Gallup's definition. So we see that it's pervasive. And then I think that the macro environment may affect, you know, how, and when somebody, you know, makes that a reality for them and, and what they do about it, no
 
</strong>Michael Hingson ** 36:44
matter what we say about the pandemic, it really seems to me that it opened up so many opportunities, if we would but think of it that way. You're, as you're pointing out, there were a lot of people who pivoted or who thought about pivoting and probably really did. And the fact is that, that people started realizing, I don't have to just have a job. There are other things that I'd rather be doing. Or if they really want me to work for them, then what are they going to do to make this a pleasant environment for me?
 
<strong>Rachel Serwetz ** 37:20
Oh, yeah, exactly. It's a give and take, and it's kind of an ongoing question of what's reasonable, what should I expect out of an employer? You know, all these all these questions are rising again. And, yeah, it's, it's interesting, because both, you know, you have new sort of desires for something better, but at the same time, people look at layoffs, and they're like, I should be grateful for sort of any job. So you see everything, you know, people want what they want. But at the same time, no company is perfect either. So you just have to be able to gauge is this job, you know, good as it relates to everything else that's out there. And sometimes people don't know how to compare, like, you know, am I in a good spot? Or am I in a toxic environment? So sometimes that's a lot of what I do is like, give perspective, having seen so many situations? And you know, what does that mean for that person? And are they ready to move on? Is there a way of making the situation better? Or, you know, maybe they don't realize how good they have it. So, you know, every single person is, is, is different. And, you know, I would say step one is just DJing. Where do you stand, right? How are things going? And what are the opportunities for you?
 
</strong>Michael Hingson ** 38:30
So often, I think we just haven't learned to analyze our environment and learned how to do more introspection, and really look at what's happening in our lives. We, we react more than we think. And, you know, we could pick on politicians, they're all about reacting and they don't see but that's another story. But the the fact is that we don't do nearly as much introspection, as we should, to help us decide what kind of moves we want to make. Because I'm a firm believer in the fact that in reality, if we really listen to what our mind is telling us, all too often, there's a lot of information that's absorbed that can pop out as good decisions. But we go it can't be that easy.
 
<strong>Rachel Serwetz ** 39:19
Oh, yeah. Oh, absolutely. I mean, I think at any given time, you know, can you be thoughtful? And can you get support for any one decision, but you know, we can't overthink it and there's any number of things that you only know in hindsight, how did it go and was this the right call or not? So you know, definitely. I always say like, what's the ratio of like, if this is such a big decision, give it due thought if it's something that you can easily undo or find another situation later on, like just go for it, you know, but yeah, get get another pair of eyes and ears so you can think through things but you want to be careful not to be overthinking either.
 
</strong>Michael Hingson ** 39:59
Well, But I'll you know, even even the simple decisions, it's good to think about them and analyze what we do and what we what we want to do. We just don't tend to think enough about it we, we react, or we just decide, Oh, this isn't good. And you're right, oftentimes, we don't know how good we really have it. And I think about that with the pandemic, I'm used to doing a lot of work remotely. I've been doing it for many years. So the lockdown didn't bother me. But I also know that there are so many people who were totally paralyzed by fear and are, as I put it, blinded by fear and not able to really move forward during the pandemic, when they were given an opportunity to step back and think about things. It was just oh, this horrible pandemic, I've got to be in front of people, I got to be with people. Zoom is just a horrible thing to use. Because I really need to be in front of people, rather than looking at all the options that became available to us.
 
<strong>Rachel Serwetz ** 41:08
Oh, yeah. Oh, yeah, absolutely. I mean, it can be overwhelming. There's so many options, so many things available. And that's exactly where a coach can can help. Because part of what I do is just help people make sense of, there's so many options for me, right? How do I think through it? And I think the world gets ever more complex, new jobs, arising jobs going away new technologies, new skills, it's, it's harder and harder to make these decisions. So just getting support through it is really all you can do. Yeah,
 
</strong>Michael Hingson ** 41:35
well, and that's a participatory thing. So it isn't just all the coach, the person being coached has to be an integral part of it. And I think that most of us who at least understand coaching, realize that we can mostly only point the way someone has to do the work to to gain something from it.
 
<strong>Rachel Serwetz ** 41:59
Oh, yeah. Oh, yeah, absolutely. And
 
</strong>Michael Hingson ** 42:02
so it gets it gets, it gets to be a real challenge sometimes, because people just get so locked into one way of thinking, but yeah, I love, I love all the opportunities that have come along. And as I said, even with the pandemic, it offers so many different alternatives, if we both think about them, and I think it's been a pretty good eye opener in a lot of ways. And I think it's taught companies that there is value in hybrid work that we don't need to necessarily report five days a week, eight, or nine or 10 hours a day, to the office, people can be very productive and a lot of jobs remotely, at least for part of the time. Personally, I would like to spend some time in a company environment. But that doesn't always happen. And as I said, I'm used to working remotely. And I've done it for a number of companies for a number of years. So I'm quite used to it. So working at home and now working with excessively, where they're eight 9000 miles away in Israel, although there's a sales office in New York, but the accessories Corporation is in Israel. And I'm used to working with them at all hours of the day and night. Thank you very much, depending on whenever they want to have a meeting.
 
<strong>Rachel Serwetz ** 43:19
Yeah, no, no, it's it's so true. I think the pandemic actually just created our ability to work remote. And I think that's a blessing because, you know, without it would have taken at least 10 more years, I think, for the workforce to figure it out. Like we can all work remote. So that was definitely the silver lining there. But yeah, I mean, how people operate, how teams operate across time zones, all of that is is changing. And, you know, there was definitely a hot moment where people were, you know, in interviews, how am I going to talk about my ability to work well, remotely, right. So it's definitely an important, but now, I think it's such a sort of almost standard for anyone to have to expect someone to be able to work at least partially remotely. So yeah, for sure.
 
</strong>Michael Hingson ** 44:04
Yeah, I know. For me, as a as a public speaker, I like to speak at live events, because there are things that I do miss. As a speaker, when I'm doing something remotely, I don't hear all the audience reactions, I don't get some of the information that I get, if I'm presenting live at the same time. I know mostly by audiences, what I can expect based on what I say and I, I always usually do make some remarks to evoke emotional responses during a talk, and I don't get to do that in virtual presentations as much I can make the remarks but I got to assume how people are behaving because I don't get that information. But I've done it long enough that I'm fairly confident about it. If there's any time doing events virtually also has its value to in terms of how many people can be involved in it. And it's easier for a lot of people to do that. And so I'm glad that we're learning the value of doing virtual work as well. Yeah,
 
<strong>Rachel Serwetz ** 45:16
I agree. I agree. It challenges new, new skills, but I think it brings new challenges therefore this, you know, to the in person versus virtual, yeah.
 
</strong>Michael Hingson ** 45:27
So it is this more of a hybrid world than it used to be? Well, what's the process for doing career path exploration? In your whole coaching process? What, how do you do it? What do you do? Exactly? Yeah. So
 
<strong>Rachel Serwetz ** 45:40
we start out with an assessment, very open ended, very reflective, it's, people say it's hard and all the best way, it takes a few hours. And then we narrow in on roles and industries that are relevant to somebody's affinities and reflections. And then we do a little bit of research. So we teach someone how to efficiently research those roles and industries, I think most people get mired down in the research. So we just want to get your feet wet just a little bit. And then we actually teach somebody how to network. So how do you find the right people? How do you reach out to those people get them to respond? And how do you effectively run an informational chat, so that you can deeply understand those roles and industries, then we sort of go into this like pivot process. So it's sort of like learn, synthesize, reflect and pivot week over week. And that really helps you to compare contrast, prioritize your options, and narrow in eventually on the best fit role in history and environment. Right, it's not to say that, you'll never be able to do the second third choice. But if there's differences between those roles and industries, you want to be able to prioritize, which is the best fit for you, at this moment in your career. And that's gets the goal. That's where we get in the end of the day.
 
</strong>Michael Hingson ** 46:58
How do you know when you're done, and you've completed the process? Yes,
 
<strong>Rachel Serwetz ** 47:01
um, it's interesting, because I think, you know, we go through life with the example of people around us who most people just don't have clear clarity. So we think it's normal to like, just never have those answers. But the end of the process is when you feel clear, if you're not yet clear, if you have more questions or concerns or hesitations, that means we either need more information or more reflection, or both. So you will get to a point of being informed enough to say, I know enough about this role. And I've related how that role relates to me to know that this makes sense for me right now. Right? So if there's any open questions, keep learning, keep reflecting. And you will get to that point of saying, I feel good and ready, I'm ready to go pursue this path, whatever it entails, right? And having learned what it means to go pursue that path. So yeah, that's kind of when you know that you're done. At least at that moment. Yeah. You
 
</strong>Michael Hingson ** 47:59
so you know, what, when, if you're the person being coached, when you feel you can actually take that step and go into whatever career you've been looking at with the coach? Exactly.
 
<strong>Rachel Serwetz ** 48:11
Yep. So yeah, I mean, as a coach, I'm listening for somebody to, you know, like, I've listened to see, are you really clear? I'll ask you like one to 10? How do you feel right? Or I'll listen to make sure somebody's like authentically, feeling excited and ready versus sometimes, you know, why are you saying that you want to pursue that, like, I want to make sure that you're really saying it for the right reasons. And that you're really informed and you're really ready, and you feel clear. And then from there, we'll make sure you know, the right upskilling opportunities, we'll update your branding materials, we will do job search all of the next steps from there. But yeah, we first need to make sure like, are you actually clear, right, and make sure you're ready for the next steps?
 
</strong>Michael Hingson ** 48:58
Have you had situations where somebody didn't succeed or resisted the process? And why was that? What What makes someone not successfully complete the process?
 
<strong>Rachel Serwetz ** 49:10
Yeah, it's a great question. Um, I would say, for the people who see it through to the end, there's always a good end result. Because there's only so many ways it can go there's only so many jobs that exist and you are you and you're limited to your strengths and weaknesses. And of course, you can grow in terms of your strengths as well, but what's your natural affinities? And so when you stick with the process, you know, for enough time and effort, you will always get to that end result. If something doesn't work, it's you know, people may give up. It does take a little effort and accountability and motivation. It does take time. You know, it's you know, people it's tough to do on top of a full time job. Um, that being said, you can try to make it easy like, put in 30 minutes a week. You can try to make it manageable for yourself. If you You feel committed to finding that goal and finding clarity like you absolutely can find it and should stick with it. But I think sometimes it you know, the energy and the time, or people question themselves and their capabilities, people get nervous and fearful and stressful, right? Or they question themselves, things like that your mindset can definitely get in the way. Um, but honestly, if you can stay on track with the efforts, and you have a coach to help you work through those mindsets, and you're open to getting support through it, you absolutely will get to that end result for sure.
 
</strong>Michael Hingson ** 50:32
So, overall, if people don't succeed, is it they're just putting blocks in the way they don't know what to do? They're resisting what you urge them to think about as a coach or what?
 
<strong>Rachel Serwetz ** 50:51
Yeah, I'm exactly I mean, let's see, like, if there's any sort of mindset blocks, right? It's just a matter of understanding. Where did that arise for you? Like, usually understanding the like, where did this mindset even begin in the first place? And how do we sort of unravel it? How do we overcome it? How do we alleviate that feeling and taking the time to work on your mindset. And really, as a coach, I'm here to listen, just to make sure those limiting beliefs aren't getting in your way. Because right you want your your decisions to be grounded in information, versus, you know, limiting yourself for something that may not need to be the case. So that's really what I'm here to do. But yeah, if you can be open minded, you can work through your own mindsets, get that support, and, you know, put those practical steps in place, you absolutely can successfully, you know, work through the process.
 
</strong>Michael Hingson ** 51:45
If you have one, I'd love to hear you without mentioning names. Just a real story of someone that that was a challenge, but ended up being a great success.
 
<strong>Rachel Serwetz ** 51:54
Yeah, one of my earliest clients, she was a teacher, and she really just didn't like the path. That was an understatement. And so we went through the process, she figured out, she wanted to be a project manager, we did, or she did the upskilling, you know, PMP certification, we updated all of her branding materials, and went through the job search, she landed a job as a project manager. And since then she has grown to be an agile scrum master. I had a different client who was a speech language pathologist and wanted to move on to something new and different. We went through the process, she realized she wanted to do UX design, did some training around that upskilling updated her materials. And she landed at Google, in a pretty, you know, formal, I think, like two year apprentice program to train you to be a designer. So those are just two examples of probably big career changers. But to be honest, people come to me and sometimes they need a small change. They just want to look at a new industry, or a new size company, or maybe a slight pivot in role. So you know, everyone's different, those are big examples. But you know, really, for anyone who's kind of like, what do I want, right? And we don't know the outcome, we don't know if it's gonna be a big or small change. But if somebody's in need of that clarity, that's really what the process is for, do
 
</strong>Michael Hingson ** 53:16
you find there are some people who come to you and they, they think they probably are in the right place already, but they're just not sure. And you, you go through this process, and they go, Oh, I was right, this is the right place for me. And that makes them happier and more satisfied on the job.
 
<strong>Rachel Serwetz ** 53:35
It is sometimes the case, there's usually like one of three areas of improvement. So either role, industry or environment, there's usually a reason they're coming to us if they want to seek some sort of growth, maybe they're not getting promoted, right? Or maybe they're not developing their skills, or, you know, it could be something like that. So we do just have to diagnose like, what are you seeking? What do you need more of? What are you craving? What are you missing? And it may not have to do with somebody's role it could have to do with a company in the environment, something like that. Right? So fulfillment, you know, can sort of be had in different ways. It could even be industry, right? Are you in a sector that you align with their mission? So we really just need to look at each component and see, you know, what, what you need help with,
 
</strong>Michael Hingson ** 54:18
it's still comes down to, you got to go through a process, you got to analyze it, you've got to think about it and make some decisions. And it's all about guiding people to make the decision that really will be best for them. And as you said, you don't know that at the outset. You You don't even know when you'll have that information. Sometimes it's just a breakthrough that suddenly comes to somebody who comes to you for coaching. Exactly, yeah. Which is kind of cool. So do you coach all over the world or where do you where do you get clients from?
 
<strong>Rachel Serwetz ** 54:56
Yeah, we have coached internationally I would say largely, it's the US or in Canada. But yeah, we've definitely helped people, Europe and Asia. It, you know, look, sometimes there's a country specific nuances as to their culture, or how do they job search and unique elements like that. But usually, people are aware of what are those nuances. And then they bring that to the conversation. So if there's something specific about you know, where you live, or how it works, we'll incorporate that into your strategy. But you know, usually it's more about what are you really needing help with and the fundamentals of the process? So for job search, are you meeting the right people? Are you getting your foot in the door? Do you know your strategic direction? Are you setting goals? You know, so we really look at the fundamentals of, you know, what are you? What do you need to be doing right? And where are you at? And how can we help?
 
</strong>Michael Hingson ** 55:48
So looking at it from a different point of view, do companies ever come to you and ask you to coach someone or help them with some of the people within their organizations? Yeah,
 
<strong>Rachel Serwetz ** 55:59
you know, we partner with organizations to do a lot of like events, trainings, webinars, workshops, things like that. We've even done a group coaching series over the course of a few months with a small group. So it just totally depends on you know, kind of what people need. Ironically, you know, we have people who are currently working, they come to find us on their own. So it's not even like their company came to us, but they wanted a coach and maybe their company wasn't providing it. So we're very much kind of like the direct to consumer model. But, you know, in the future, that is something we're gonna look for more of it's just partnering with organizations and providing help that way. Yeah,
 
</strong>Michael Hingson ** 56:35
I figured that mostly, it was a consumer oriented model. But I thought it would be interesting to explore the idea of, what about companies? Do they value what you do? And sounds like you're, you're seeing some of that? Yeah, absolutely. Which is, which is kind of cool. So have you written any books yet about your process? And the things that you do? Yes,
 
<strong>Rachel Serwetz ** 56:55
we actually sell that on our website. That was one of the first things I did. So let's see back in, I guess, 2018, one of the first things before I had any software or anything like that, I realized I had so many things I had been saying, for years. So I wrote it all down and 250 pages later. You know, that's, that's what we have. So it is a guide, it also comes with our process. So if you're doing the software, you can follow along with the book chapters and things like that. Well,
 
</strong>Michael Hingson ** 57:27
if if you? Because I don't think we got that if you'd send me like a picture of the book cover or something. I'd love to put that up to help promote what you're doing. Oh, yeah, absolutely. I will. Yes. Yeah. Well, I've got to say, this has been a lot of fun. And I, I've learned a lot, I really appreciate your time. If people want to reach out to you, and maybe learn more about what you do and so on. How do they do that?
 
<strong>Rachel Serwetz ** 57:54
Yeah, um, our website is I am <a href="http://woken.com" rel="nofollow">woken.com</a>. On LinkedIn, I'm Rachel Serwetz. And that's kind of one of my main places that I post a lot of content. Our website has a big Free Library of career resources. You can email us team at I am Oh, good, calm and
 
</strong>Michael Hingson ** 58:12
woken. By the way, it's w o k e n for those who want it. Oh, yeah.
 
<strong>Rachel Serwetz ** 58:17
Thank you. Yeah. Yeah. Um, so yeah, you can find I mean, we're also on every kind of social media site, so you can find us and, and reach out LinkedIn, DM, email, whatever it may be. And we would, we would love to be in touch. And we always offer a free initial call. So 20 minutes, and just tell us kind of how you're doing. And we will, of course, give you recommendations. So that's a great way to get started to go.
 
</strong>Michael Hingson ** 58:39
Cool. Well, Rachel, I really am grateful for you taking the time to to be here today. And we've been doing this now long enough that it's getting close to dinnertime there in New York. So got it got to deal with priorities, right?
 
<strong>Rachel Serwetz ** 58:54
Absolutely. Yeah. It's I try to keep that work life balance.
 
</strong>Michael Hingson ** 58:58
Yeah, you got to do that. Well, thank you for being here. And I want to thank you for listening out there. I hope you've enjoyed what Rachel had to say. Please reach out to her. And if you are looking to do something with your career, you can go no further than Rachel to find a great knowledgeable, I think very attentive listening person who can help so please reach out to Rachel and do that. I'd appreciate it. If you would let us know what you think about today. Feel free to email me at Michaelhi@accessibe.com. So that's m i c h a e l  h i. At accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We value those very highly. And we do value your input and your comments. So please don't hesitate to leave them wherever you're listening to us. Sir watching us on YouTube. Love to get those comments. And again, Rachel, one last time. I really appreciate you being here and thank you for giving us a lot of insights today.
 
<strong>Rachel Serwetz ** 1:00:08
You are very welcome. We'll talk soon. We
 
</strong>Michael Hingson ** 1:00:11
will. So thank you.
 
**Michael Hingson ** 1:00:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Career Path Coach with Rachel Serwetz</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f0059217-8b63-472f-b14c-9eb936d99a80.mp3?source=rss&amp;ext=asset.mp3" length="89770548" type="audio/mpeg" />
<itunes:episode>230</itunes:episode>
</item>
<item><title>Episode 229 – Unstoppable Observer and Team Leader with Gustavo Rodriguez</title>
<guid isPermaLink="false">https://pinecast.com/guid/b93fe4d5-13e0-46d9-b346-2271c6ae245b</guid>
<pubDate>Tue, 07 May 2024 10:00:18 -0000</pubDate>

<itunes:duration>01:01:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/28309c0f-7f54-4c1c-8c88-ad3ee63dd2a4/UM229-Gustavo_Rodriguez-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Gustavo Rodriguez is all the episode title says. His family moved to La Puente California from Guatemala when he was just five years of age. As he tells me, his family wanted a better life especially for children. Gus says he had a normal childhood and eventually enrolled at the University of California at Riverside. He graduated with a business degree in 2019 and immediately went to work.</p>
<p>Today he serves as a team leader and feels he is well suited for the job. While he is young and has lots of experience years ahead of him, our conversation shows that he has knowledge that does go beyond his years. He credits this to the fact that he spent and still spends much time observing people and activities around him. He believes this comes in large part from his parents influence.</p>
<p>Gus and I talk a great deal about his leadership style and how he successfully serves as a team leader. He rightly points out that one of the most important aspects of what he does is to, as he puts it, “shut up and listen” to his team. He takes a personal and supporting interest in everyone on his team. He has been a leader of a team containing people younger than him up to people who he says could be his grandparents. Listening is one of the things that helps him relate to everyone.</p>
<p>I think Gus Rodriguez has good advice and observations for us all. I hope you agree as you listen to our conversation.</p>
<p><strong>About the Guest:</strong></p>
<p>Gus grew up in La Puente CA after his family moved here from Guatemala. Gus enjoys spending time with his dog Shadow whenever he is not at the gym or enjoying a drink with friends. Gus graduated from UCR in 2019 where he was also the president for LBSA ( Latino Business Student Association) for 2 years. His 4 year career so far has been spent in the roles of Operation supervisor, Sort manager, Inventory control manager and 2 Operation manager roles. Throughout his career and life, Gus continues to apply the principles of taking care of his people and trying to make their lives better.</p>
<p>In all his roles Gus has developed his team as he understands that it is not about him but rather it is all about the team. Gus contributes his success and his own development in each of his roles to the team that trusts him to lead them and get them where they need to be as well. A big difference in Gus as a leader than most leaders today is that he finds ways to ensure that his team doesn't feel like a number to him but rather a group of  individuals making an impact bigger than themselves. The trust that he creates with his team starts with ensuring they are open about their mental health to him.</p>
<p>Gus knows what it's like to not be ok mentally but still have to work and carry on with his life. Gus is an advocate for mental health as he knows everyone goes through battles they may not speak of. Throughout college and his career he puts himself out there to let others also find their voice and feel more comfortable with not being ok. His goal is to continue to provide that comfortable environment for those around him so that they can also feel supported and be ready to take on whatever else life has for them.</p>
<p><strong>Ways to connect with Gus:</strong></p>
<p><a href="mailto:Grodr025@gmail.com" rel="nofollow">Grodr025@gmail.com</a>
<a href="https://www.linkedin.com/in/gustavo-e-rodriguez-96ab5010a/" rel="nofollow">https://www.linkedin.com/in/gustavo-e-rodriguez-96ab5010a/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to unstoppable mindset. Thanks for being here and listening to us. Today we get to interview and chat with well I shouldn't say interview because I really feel these are conversations but we get to talk with Gustavo or Gus Rodriguez. And Gus has a has a really interesting this I think story to tell. He is not too far out of college. And I especially like the fact that he lives about 45 minutes to an hour south of me down the hill, as we say here in California and Riverside. And we'll we'll get into more of his story and all that sort of stuff later. But Gus, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Gus Rodriguez ** 02:05
Thank you so much for having me.
 
</strong>Michael Hingson ** 02:09
So here we are. November 1 is when we're recording this. Did you go out trick or treating last night Gus?
 
<strong>Gus Rodriguez ** 02:15
Actually not just stay Oh, Ma. That's not some candy. And then Scotch just enjoyed a drink. Yeah,
 
</strong>Michael Hingson ** 02:21
I stayed home too. I, we, there's a person who works with me, Josie and her family came over and trick or treated in our area, but one of the kids doesn't really like to go out. So he and I stayed and watched movies and a popcorn and candy and stuff like that. So we had a good time. Well, yeah, so anyway, I'm really glad you're here. So I know I'm looking at your bio. It said that you grew up in La Fuente. After coming here from Guatemala, when did you move here? How old were you when you moved from Guatemala? Oh, I
 
<strong>Gus Rodriguez ** 02:58
want to say I was about five years old when I say you have
 
</strong>Michael Hingson ** 03:01
a little bit of a memory of Guatemala. Yeah,
 
<strong>Gus Rodriguez ** 03:04
a little vague, but I gotta get him out.
 
</strong>Michael Hingson ** 03:06
So what what brought you to the US what brought the family here as opposed to staying down there?
 
<strong>Gus Rodriguez ** 03:13
Oh, just like many other parents, they just wanted a better education or thing for their kids. So you know, started off going to school. Last let elementary and middle school and then just kind of went from there.
 
</strong>Michael Hingson ** 03:25
Have you been back at all to visit Guatemala since moving up here?
 
<strong>Gus Rodriguez ** 03:30
No, not yet. I plan to one day. Take a little vacation over there. But for now, since you're in California.
 
</strong>Michael Hingson ** 03:37
Yeah. Well, you have some pretty good weather. You probably have warmer weather than we do up here in Victorville.
 
<strong>Gus Rodriguez ** 03:44
Right now it's about like the low 80s. I prefer it during the summer. So one thing I don't like about Riverside is the heat.
 
</strong>Michael Hingson ** 03:52
Well, we get that in the summer, too. We right now at 64 outside so yeah, definitely a little colder here. And then then down the hill, as they say, but we are on the high desert as it's called. So we are we're a little bit colder. Well, so tell me about growing up what it was like and that sort of stuff.
 
<strong>Gus Rodriguez ** 04:16
I mean, growing up just like many other other kids in there, your loved one thing you know, you're very heavy Latino culture. My parents did a good job of even though they didn't end up together, raising me my sister. So growing up was just kind of seen mature conversations early on and just kind of seeing where I fit in the world so to speak. I always tell people that. I believe I'm a I'm an old soul, my young body just because I've seen a lot of mature conversations and how to do a lot of mature things at early age. Usually because of finances or just seeing some similar things that my friends went through as well.
 
</strong>Michael Hingson ** 05:00
So it's a little bit tough from a financial standpoint. A lot of you're growing up. Uh huh. Yeah, just kind of what kind of conversations or what kind of things did you have to deal with?
 
<strong>Gus Rodriguez ** 05:13
Oh, go first back to my family and my parents at one point, you know, there are definitely issues such as like eviction possibilities and things like that. So kind of seeing that and, like, come upon it. But finally, on my first job, truly valuing the most simple dollar, the value of money, so to speak, understanding the work, it is so nice to get that. And that's kind of helped shaped a lot of even back in high school, my mindset of, you know, I don't want to go to college, where am I going to get this money from? So I definitely didn't sure I had good grades. I was involved heavily with extracurriculars, sports, anything I could do, organization on campus, that way I could stand out more, and then possibly get more scholarships, so I could go to college. And you know, thankfully, that's exactly how it worked out. Would you go to college? Oh, newly about three minutes more liberal now, at UC Riverside, UC
 
</strong>Michael Hingson ** 06:11
Riverside, my wife did her undergraduate work at UC Riverside a long time ago. So I'm sorry, I fell Highlander. Yeah. Yep. She was very involved back in the well, early 1970s and late 1960s in accessibility, and helped bring a lot of wheelchair access to the University of California at Riverside and had some, some challenges. And during the International Year of the disabled, she was involved from a local chapter standpoint. So she, she's very familiar with Riverside, I went to UC Irvine. So I was a little bit further down the road from you.
 
<strong>Gus Rodriguez ** 06:55
I guess. That's that.
 
</strong>Michael Hingson ** 06:59
Yeah. So when you went to UCR, what did you major in? Or what did you decide to major in?
 
<strong>Gus Rodriguez ** 07:06
Oh, so I was like, most people my age, I'm like, I don't know what I want to do exactly yet. But let's play it safe. I was like, I'm gonna go into business. I started his administration, just because businesses everywhere. So did that. And then the concentration was general management, just because I didn't want to limit myself to just marketing to just supply chain or finance, I wanted to be able to dip my feet to everything, so to speak.
 
</strong>Michael Hingson ** 07:35
So you just didn't want to be a specialist such pretty
 
<strong>Gus Rodriguez ** 07:38
much I like to be in a spot where I have options.
 
</strong>Michael Hingson ** 07:43
So how did that work out?
 
<strong>Gus Rodriguez ** 07:46
So far, so good, believe it or not, throughout the few jobs, I worked in college, and also, again, the classes I took, I began to realize more of what I wanted to do, so to speak, where, when a when environment I want to be in and a lot of that came from when it comes to customer service, you know, I my patient is good even it's like my direct team, but my patients only go so far. So I remember doing like for example, I've been working in supply chain or logistics after college, and all my teams really don't want to have to deal with for the most part. And when I say that, it's like I only got to worry about developing them, coaching them up making sure they're happy. I don't want to worry about anybody else. So those those jobs really my career and like I said those classes helped me realize that this is exactly more my cup of tea so to speak.
 
</strong>Michael Hingson ** 08:38
So you when did you graduate? I think what 2019 Was it? Yes, sir. Uh huh. So what did you do when you graduated? Thank
 
<strong>Gus Rodriguez ** 08:49
God I had a job lined up to be an operation supervisor for DHL supply chain pretty much like a week off after I graduated and then just straight into work.
 
</strong>Michael Hingson ** 08:59
So DHL the big shipping organization
 
<strong>Gus Rodriguez ** 09:04
Yes, it's one DHL supply chain is a third party they deal with a lot of customers. products so to speak. So a lot of people confuse DHL. DHL Express that's different
 
</strong>Michael Hingson ** 09:17
organization. Okay. Yeah,
 
<strong>Gus Rodriguez ** 09:19
they're not related. They're related to just different branches,
 
</strong>Michael Hingson ** 09:23
different Yeah, different branches, but it's all the same sort of large company. So what does it mean DHL supply chain and what you do and what you did.
 
<strong>Gus Rodriguez ** 09:32
So DHL, though, it was, I believe is an acronym for the founding brothers. I can't remember the names. I'm being honest. But I know it was. That's where the DHL came from. And then what I did as an operation supervisor was basically you have a team of between 20 Plus team members, getting them to help us get the work done, whether it's receiving, picking, putting away product or loading the product. in an efficient and safe manner. So we worked in a warehouse and we do that the customer Campbell's. So we had to deal with a lot of what Campbell Soup, any smaller companies that they bought like, V eight, Prego sauce and many more.
 
</strong>Michael Hingson ** 10:17
So as a as a supervisor in the process, so what did you do? And is it? Is it still what you do? What did what did you do? And do you do?
 
<strong>Gus Rodriguez ** 10:28
So my job is to make sure, well, the way I explained my job, because I didn't want to just follow like the standard stuff that I was who I should do, I like to go above and beyond. So my job was first and foremost, at the team was safe, whatever they did, because we worked with heavy, you know, 5000 pieces of equipment, making sure that they're happy. And if not happy, at least content, because as much as I want to make sure everyone's happy. I know, you can't make everybody happy. But they won't get along, they respect each other. I used to look at our performance metrics, whether it was individually by team member or as a team as a whole, and find ways to coach up team members, take away barriers, make sure they need the proper training, they got it, be able to explain the business, you know, top to bottom, so that we were possibly losing money. And at the same time, taking the feedback of team members like Hey, I think this process is better, and doing the deep dive to continuously improve processes.
 
</strong>Michael Hingson ** 11:26
So clearly, teamwork is a very important concept to you.
 
<strong>Gus Rodriguez ** 11:29
Yes, yeah, without teamwork, a lot of my success from Hobby Lobby here.
 
</strong>Michael Hingson ** 11:35
So what do you do specifically to create a team or build the team and keep the team kind of not only focused from a business standpoint, but also motivated to continue to do their work? Well, first
 
<strong>Gus Rodriguez ** 11:51
and foremost, at least with me, it starts with getting to know all my team members. Again, the operations manager was my first role right out of college. Since then I've done Inventory Control Manager, Operations Manager, multiple settings, store manager, area manager. And all those rules are fairly similar in the sense of again, making sure there's camaraderie. Big thing for me is as I get to know, team members, it's not just like a checkmark, like, okay, you know, I talk to you, that's it. It's like getting to know, little little things about themselves, whatever they feel comfortable sharing, what drives them, what motivates them, what they don't want to do long term short term, in the most simple thing of how to like to be recognized. And as team members prefer, like a public setting, private setting, just so that way, they're comfortable. And then as I follow up with many possible coaching conversations, or recognizing for achievements, you know, having those little plugins where I want every conversation to feel like they think their number, I want them to feel like they're valued their actual people. The other day, I know, they probably have 1000 plus things going on in life, things could be going wrong, and they still find a way to get together and come up with him. So
 
</strong>Michael Hingson ** 13:02
how do you get people to really value opening up and then coalescing, because teamwork is really hard? You know, one of the things that we talked about, at various times, and I talked about on the podcast is the whole concept of trust. And in our world today, we find so many people not overly open to trust, and they're not trusting, but the biggest thing is they're not open to trust. How do you deal with that and get people to to change? Because obviously, if you're going to have a good team, the members have to trust?
 
13:44
Oh, well, a lot of it comes from development conversations where even when I had a team of 150 plus team members, again, I took the time to know every single one. And with those conversations, moreover, again, like it could be a simple follow up, it's like very next morning, instead of you know, saying, hey, you know, can you help me do this? They'll say good morning. I was last night. I know, you said you went to do so and so. And then from there. Other follow up conversation that goes back to again, the development, they're doing all the hard work realistically, in the sense of all the heavy lifting. The least I could do is like, Okay, this guy wants to be a lead supervisor, he was an inventory. I find ways to help develop them, set them up. So that way, they see that I do care, because though at the end of the day, you're part of my team. I care about you, I care for you to an extent so that we understand that I'm here to help you. It's not just oh, you know, there's always more people. There's always going to be report to me or if you're part of my team, I want you to know that I haven't back and then that goes back down to, again, kind of how you mentioned. Sometimes people are less willing to be trust, trusted or don't want to share as much and I picked up on body language over the years. That's a big thing for me. You know, someone could tell me one thing but their body says another I'm just being straight up with them as respectful as I can, of course saying, hey, like, I know you're saying this, but I can tell like you're not comfortable. Tell me what, you can pull out this conversation later. Or at least try this out. What can we hear and if you really don't like it's not for you, we can stop, but at least try it out. And then just overtime to begin to see like, I'm actually there to help or like, interesting to me. The here's the positive outcome that came out of it. So that way, it's not just me saying things to tickle the ears. It's also like, you know, I'm following up, I'm being consistent. If you need something, hey, can you look into this for me? Sure. Because I have so many people asking that I write things down from them. And the other day, I looked at my sticky notes, am I right? Did I do this? Do that? Let me get back to so and so. So that way, they see that they're doing all this? All these things? For me? The least I could do is have this follow up and just be as consistent as I can. Yeah. How did you
 
<strong>Michael Hingson ** 15:51
learn all that? I mean, I would say you've not been in the workforce very long. And that's okay. But the bottom line is that you clearly have learned a lot as you have been in the workforce. And probably I would think some of that has come from earlier kinds of things as well. How did you how did you pick up all those concepts and start to put them to use? Oh, that's
 
</strong>Gus Rodriguez ** 16:15
a mixture of things. So even going back to, there was a summer I spent with my dad when I was much younger, and he was a supervisor. And I would just pick up on things that you that, you know, he would tell me like, you know, here's what made me successful, or even if he didn't say, I could visually see things again, like the follow ups, checking in with his people, even though it's like, Hey, can you get this done? You know, while on the way he will say hey, by the way, you know how the kids know things like that, that starts to pick up. And even when I used to be a picker, working as a, as a temporary team member in a warehouse when I was in college, talking to fellow team members, you know, what they liked or disliked about their supervisors managers even experienced it firsthand where I had a supervisor that didn't even say good morning, they like, remember my name is point say, Hey, can you do this? And lo things about where I would pick them up? Like, you know what, if I'm ever in that position, that's something I definitely want to do. Or in the most simple thing of when I was back in college, you know, BSA business organization, and I was the president, little things again, where I would assign my fellow board members tasks, but I would follow up, because I want them to feel supported, I wouldn't give someone a task, if I didn't feel confident that I could do it myself or find the resource to get it done. So little things like that over time, and then obviously been in the workforce situations are very similar, but that little details, that little detail that makes a different kind of key mental notes. So that way, it happens again, it's like a trigger and okay, and react to that, so to speak.
 
<strong>Michael Hingson ** 17:51
So when you've got a team member who's maybe not necessarily contributing, like they should, or maybe that you think should be contributing, and they're not, what do you do about that? Oh,
 
</strong>Gus Rodriguez ** 18:01
well, first and foremost, it starts with simple conversation of what's going on. But at the same time I, I bounced that conversation with, how can I help you, because I like to give the benefit of the doubt, nine times out of 10, where I believe people don't wake up and say, I'm gonna start today work, or I'm not gonna do anything in the benefit of a doubt, like they come in, Hey, I see that you're not being as productive. What barriers are you facing? What can I do to help? Is everything okay? And no, things like that. We're just gonna have that simple conversation. And sometimes they brush it off at first, like, oh, you know, fine, everything's good. Now, I'll pick it up. Later, I'll tell you what, follow up later, just to make sure that you do look at the follow up happens, they're either about the same performance or just a slightly better, again, just that follow up where I've had team members open up in the past that, hey, I got this actually going on in my life, you know, divorce issues, the kids, etc. And just taking the time to get on time, listen, because, as I mentioned before, so much goes on in everyone's lives that people often forget that, you know, other people are going through things too. And I think that's also what contributes to my success early on is recognizing that at the end of day, yes, there's a job to do. But I'm working with people. I'm leaving people hanging, understand that I need to have empathy and sympathy at the same time. So even if I don't have kids at the moment, but if someone tells me that they should have kids, or, again, the list goes on, if I haven't experienced that listing, then I'm saying, Hey, I haven't gone through that. I appreciate you open up and tell me about that. But I think these suits my hope, or I'll tell you what, I'm gonna follow up later. I want to make sure that I'm doing everything in my hands or my power to make sure you're heard that you're valued. And then again, those things usually help pick it up. Or sometimes they're not as receptive and they still you know, they're very closed off with those. I'm gonna start from my open door policy. But I still fall to the part of my job where I go to retraining work instructions, etc, making sure that do an observation so that way they know even if they don't want to open up or they don't want to see what's going on, I'm still there to follow through the process to ensure that at least everything by the standard is being done correctly.
 
<strong>Michael Hingson ** 20:18
Yeah. Well, and that's, that's kind of important. It's a matter of understanding all the way around. And as the leader, and I think there is a big difference between being a leader and being a boss. So that's why I put it that way. But as the leader, you are the person who is needing to coalesce the team? Well, how would you define the difference between say, a leader and a boss, a
 
</strong>Gus Rodriguez ** 20:45
boss takes credit points, the fingers just tells people what to do and gets mad when results are out there. A leader takes the time to develop this people, listen to his people, lead by example, get his hands dirty, making sure that everyone understands and respects and as well as just overall making sure that when the results are not their leaders, reflecting on what he could have done better to not just be with one person specifically MSW. Okay, what could I have done to help that scenario?
 
<strong>Michael Hingson ** 21:15
Yeah, one of the things that I've always felt when I've been tasked with leading teams is I say to my colleagues on the team, I'm not here to boss you around your knee, the assumption is, you know what you're doing. On the other hand, my job is to add value to what you do. So we need to figure out with each individual, how do I add value to you. And I think that's really important. Because if you're able to, to enhance and add value, you're gonna make everyone obviously more successful, which makes you successful as well. But it's about adding value. And I think that's really pretty important to really be able to make that happen. So, you, you, you learn to somewhat connect fairly early on in life, didn't you were doing that by being a good observer. And I think that's probably the best way to describe it, you observe, and all the things that you did, and you chose to put it into practice, didn't you? Which is always a really helpful thing. So what's the really hard part for you in terms of connecting with others?
 
</strong>Gus Rodriguez ** 22:33
I think the hard part is, again, as a leader, as a person, I believe people should know, their leadership style, and not just leadership style, but even just what they're like, you know, when I just like, What do I like in terms of my crowd of people. So I, for example, I tell people all the time, I'm an omni vert extrovert introvert, I love my longtime I, you know, my small crowd of friends that I like to spend time with, I really honestly like to spend time with people that I enjoy with, you know, I don't have time for wasting, wasting time, so to speak. So understanding that, and then, when I come across a brand new team member or situation where it's the most to me, like the total opposite of me, well, this person is the opposite of me, and drains my social battery very quickly. And the hard part is, you know, maybe it's a long day for everyone, maybe mentally, I'm just right there, like my borderline. So just trying to bring together you know, to have the interaction so that way, even when those long and tough days, I get being consistent as possible with having a simple interaction. What do you think about it might not be that simple. But again, my interactions taking place. And then, at the end of the day, all my team members can say, even if they don't like my leadership style, or they're like me, specifically, they respected because again, consistency was there. And they see that I was feeling terribly across the board, I tried to help every across the board. And the other thing, too, is not just with necessarily that personality, so to speak. But certain key factors, of course, like when I first started, it was a little harder to connect with the older crowd, so to speak, because I was fresh out of college. Some of my team members could have been my parents could have been my grandparents. And it comes down to finding that in that respect, without demanding it. So I think that's the issue that a lot of younger leaders or new leaders face is they demand respect, but they have shown little too early. So again, taking the time to find common common things to talk about. And even though there's nothing finding ways to still see what they like, and go on from there. Because I guarantee at least there's one thing that can always be discussed that you have that little small connection with that other team member and then you can you get to build that rapport with them. So eventually, they respect you, but it wasn't enforced. It was also very transparent across the board.
 
<strong>Michael Hingson ** 24:59
Yeah, bye bosses demand respect rather than commanding respect by what they do, which is I think, again, that's another maybe way to distinguish between the two do you have? You talked about two things I'm gonna ask you about both of those. You talked about it with some people, it's easy to train your social battery. And I can appreciate that. How do you deal with that? What do you do?
 
</strong>Gus Rodriguez ** 25:20
Oh, man, work setting, private setting, they're all very different. But we're talking about the work setting it when it comes down to before and after, as I call it, I had just talked with a fella, one of my friends the other day, too, when you're a leader of people, or even in my other roles, leader of leaders, you need time to walk away from the business not talking about like a whole day necessarily, but you know, like 510 15 minutes, whatever it may be to yourself, recharge, do something you enjoy, listen to a song, maybe lunch, maybe get a quick snack, just closed a laptop, step away, and being able to find that little piece in the middle of the day. So being able to do that before and after, especially most when you know, you go into one more that's going to drain you really quickly, being able to recharge because it's not fair, or the way I see it. It's not fair to both parties. It's not fair to myself, that I'm not taking care of myself. But it's also not fair to my other team members, my other people that report to me if I'm not in the best, or in one of the best conditions to take care of them, if that makes sense.
 
<strong>Michael Hingson ** 26:26
Yeah, well, and I think that does make a lot of sense. It's all about the fact that you have to be on your game. And no matter what others might say, it's your own internal pressure that requires you to be on your game as much as anything. So the very fact that you address that issue and recognize that issue is pretty important to be able to go into situations that can be very draining, you do prepare, and it's all about preparation, which makes a lot of sense. Yeah, and the other question that comes to mind is you mentioned that you've had situations where you as a young person, almost out of college, and were, were tasked with leading teams that had people who were significantly older, as you said, it could be your parents or your grandparents. Do you have a story of how you turned one of those around and made it work?
 
</strong>Gus Rodriguez ** 27:26
Oh, yes, I do, actually. So even going into like previous things we're discussing, a lot of it comes from, which I'm sure we're discussing today is the mental health, mental health portion. So one way that I was able to turn around was, again, very connectivity, and interacting with all my team members on a one on one basis, getting to know them. But this specific respect, I won't say the name, but I don't
 
<strong>Michael Hingson ** 27:46
know what I remember, I don't need that domain names.
 
</strong>Gus Rodriguez ** 27:51
Having conversation with him. And everyone was always telling me like prior to like, you know, he's always been a hot, he's always been kind of to himself. And I'm just like, to take that time to see why he's like that. So as I was conversations, besides the simple introduction, you know, Hello, my name is Simon. So I'd be your new supervisor, etc, etc. Just finding down and just being as blunt but as respectful as I, because I like it's like a bad way to get out of the way. And just straight up, say, Hey, man, I noticed that you literally, you're in unpleasant mode. And the reason why I'm following up is to make sure that you're okay. If you're comfortable sharing what's going on with you can be a big mental health advocate, it can be the most simple thing that maybe is recent, or some has been around for a while. Here, you're talking about it, you're not inclined to but just know you have the option in case someone has ever offered that to you. And you don't want talk to me, I can provide resources, I can point you in HR, that they can spread resources that maybe they connect to you as well, that will make you feel more comfortable. And it was like a little pause. And he he said some of the you're the first one to actually ask me anything around that realm. And who knows how long. So what what in my office at the time, and you know, told me, everything was going on with him. We spent I guess, almost 3540 minutes. And the whole time, I was actively listening, making mental notes. And to make sure that he was heard. And we were done. I thanked him and said I appreciate that you were comfortable and open up to explain everything going on with you and why you were in an unpleasant mood or why he was been that way. And he ticked him off spec me for you to actually listen. And I would always have my follow ups with him as well. Okay, you know, just one follow up. I was going with this. Some days are good. Some days not so good. But I'm teaching other people my my better workers. If I needed something, the most simple thing I could be like, Hey, can you get this done? When you're done? I'll follow up with us. We'll make sure that everything back home is still doing okay. You said yes sir. Whatever you need You know, as attention will take care of it. And Tuesday No, I don't talk to him anymore because I'm no longer at that facility. But I hope he's doing well. Tom about
 
<strong>Michael Hingson ** 30:08
communications, isn't it? Nine
 
</strong>Gus Rodriguez ** 30:11
times out said, yeah, yeah,
 
<strong>Michael Hingson ** 30:13
people just don't work at communicating. And and it's scary in our world in general today, we, we have gotten to a point where it is so very hard to have any kind of conversations with people, people just don't want to converse. And I realized that there are subjects that can be sensitive, you know, like politics is a perfect example, that we have gotten to the point where no one can have discussions about it. My opinion is right, yours is wrong. And that's all there is to it. And we, we don't, we don't communicate, we have lost the art of conversation.
 
</strong>Gus Rodriguez ** 30:49
I agree. How do we fix that? Oh, man, I can't speak for everybody like, but for me, like me and my friends. Because I have some friends that have different, like, for example, political views, religious views. I don't like to put down anybody and say, like, You're wrong, I'm right. To me, it's just like, look, it's your opinion, it's valid, because it's yours. As long as it's not bring anybody down, by all means, you know, listen to it. I might, I won't debate unnecessarily, as long as you don't come from mine either. Or, like if you actually listen and understand why I have my point of view, and I will do my best to do for yours as well.
 
<strong>Michael Hingson ** 31:29
And that's really the issue, it shouldn't be debated should be discussed if you're going to do it. And that's that's the big problem that people think you have to debate and my ways the right way and your way isn't the right way. And we don't get anywhere when we do that. The reality is that when we really sit down and listen, and have meaningful discussions, we may or may not change someone else's opinion. But at least we hopefully communicate to the point where they at least have some respect for someone else's opinion other than their own. Which is, of course, the big problem. All too often, that just doesn't really go that way.
 
</strong>Gus Rodriguez ** 32:17
So, unfortunately, yeah.
 
<strong>Michael Hingson ** 32:19
So you, you clearly look out for others, who are what helped you really get into that mindset. And I think that's a good way of expressing it. That it is a mindset that you look out for others and you help others.
 
</strong>Gus Rodriguez ** 32:31
Oh, first of all, most of my parents, like, I'll start with my dad, again, going back to spending that summer with him. Just you know, he took care of his people, they need something he was basically like, Okay, I'll get there as soon as I can. And he would. And then I would just again, observing how, how easily they followed him, because he was their boss. But because of those little things that I could tell his team, I was actually happy to be working for him. Another one is my mother. Growing up with a lot of things we went through, I could tell that some days, my mom would just appreciate somebody besides like a myself heard her out, things that she was going through. And that made me again, put myself in the shoes of, you know, my rabbits team and report to me, if their mothers fathers, whatever the case may be, again, they're going through real life situations. And again, just hearing our providing an ear and possible solutions would go such a long way. But then there was also this went back to when I was a banker as a temp. Finishing my last year of college before I became a supervisor, I started off again, brand new, didn't know anybody. No one really talked to me besides people that worked near me. Supervisor named a good morning just like get to work. But there was this one guy and to get under respect, I won't say his name. But he older gentleman, he was the only one that actually went out of his way to Good Morning. How are you doing? I see you're new here. Give me any help, please let me know. I'll be over here. And it wasn't just that one time again. He continued to follow up. He didn't have to do this. But the fact that you did, it made me feel really good that knowing that you know, somebody noticed, I'm not just getting like another number, just another nobody. And even the days that I missed because you know at classes or things wildlife. The next thing I did show up to work, he's a MC yesterday. Again, the fact that somebody notices, those are the things that really stuck with me and it made me realize like he's not even like the supervisor or the boss, but that's something that would want from my supervisor, boss. So those are things I started to pick up on and he's no longer with us at rest in peace. But the fact that he took the time is what I'm trying to say and that's something that whether it was supervisor me is a one of my many manager roles with game that it's my team members. It's the supervisor reportedly just taking the time to pull him to the side and say, Hey, work aside all all this BS that we can deal with to the side, what's going on? Anything? How's your mental health? And those are the things that just this little simple check in was, that went a long way not just myself, but went a long way for other people that came along for the ride.
 
<strong>Michael Hingson ** 35:25
So you did a lot of work in Business and Business Administration so on, do you think that college helped really prepare you for the kinds of things you're doing now, when you're talking about teamwork and all those sorts of things? And not the theory behind what you do? But real preparation and building teams? And, and the kinds of things that we've been talking about for gosh, now over a half hour? did? Did college help really prepare you for that? Or did that really come from other kinds of environmental issues?
 
</strong>Gus Rodriguez ** 35:58
It's a mixture, you know, I'm a big fan of the education system if Oh, yeah, absolutely. Yeah. But at the same time, I think it comes down to obviously, whatever your your major your field is, like, for example, you've been in business is not just going to classes, because that's the textbook only teach you so much, right? The textbook might be outdated with math might be there, you're doing finance, that's pretty much gonna always be the same, right. But like, in my case, when I'm dealing with when I'm dealing, but I'm working with people, my people were really helped bring that together was join organizations in college where you have to work together, where you become like an officer, like, for example, again, Latino Business Student Association, there'll be a say, I started as a general member, my freshman year, and throughout the years made my way to be the president, being in that role was so crucial for my leadership development early on, because, again, I was able to apply, as you mentioned, observe and apply previous experiences that I already had, and seeing them how they play out with my peers, so to speak. So people move closer to my age, and then being able to get into the workforce and apply it but then adjust or tweak little portions because now it's no longer people. My age now, it's very different. It's more diverse. It's very different work that has to get done, so to speak. But still, again, the education system that your job when it came down to, since I was general management, I had my head and everything had given me insight to it. But then also getting involved with organizations on campus was the cherry on top, so to speak.
 
<strong>Michael Hingson ** 37:38
If you could change something in the whole education system, and when what you learned or what you did learn, what would you change? From a college standpoint, a curriculum standpoint,
 
</strong>Gus Rodriguez ** 37:50
oh, probably more like towards the first two years just because like, it wasn't really towards the last two years that I got to focus more on what I wanted to do. So like the first two years was kind of like when I had like, extra electives that I really like, Okay, I've got these classes that I enjoy taking, okay, now I got these other two, you know, what I want to take with like what's left? That's not already like taken up by the the higher up, juniors and seniors so to speak. So being able to just have a little more control in the sense of, this is truly what I want to do. Let me expand my horizons in this area, compared to now it's like, oh, well, I guess I'll take oceanography because I have this free elective that any credits, but it's like everything else I want to do is is taken up?
 
<strong>Michael Hingson ** 38:31
Well, how would you change the whole curriculum to make it more practical? Or would you
 
</strong>Gus Rodriguez ** 38:41
not the whole critical village has changed in the part, were truly just taking the classes that were going to benefit you the most, because again, you know, full respect to you to UCR, who respect to the professor, everything, oceanography, I went to that's like one example. I only took that because, again, I had an elective, I need the credits to graduate and also, everything else is taken up. But we're kind of forced to take that class. So now, if I could just change that and actually take a class that would have been more beneficial. Again, maybe like people organization skills, or you know, as it became a manager, and now looking back, like a lot more of the debit and credit, the finance portions, things like that, that would actually benefit more in the long term.
 
<strong>Michael Hingson ** 39:25
Do you plan on going back to school and doing any more studies going for more advanced degree?
 
</strong>Gus Rodriguez ** 39:31
Oh, the NBA is always in the back of my mind, but uh, it's expensive. So with all the companies I've worked for, they all do provide tuition reimbursement to an extent, but it's also trying to find the time right now. As mentioned earlier, on being on time, you know, it's not just the trade off of the money but also the trade off of on my days off, do I really want to be spending more time even though it's an investment in me that we want Spend time taken away from you enjoying the little thing is relaxing. So it's always like a back and forth where maybe maybe who knows? I'll go, I'll go back. But if not, you know, I'm not gonna I like to say my experience for itself speaks so far for getting to those higher positions that I can go for.
 
<strong>Michael Hingson ** 40:17
Do you do much reading about different subjects relating to what you do management theory team building and any of that sort of stuff? Do you? Do you still study that in some way? Yeah, I
 
</strong>Gus Rodriguez ** 40:31
read a couple books here and there. A lot of my previous jobs, and even though I'm one of them, I provide books on leadership, like, actually, I'm on this on my phone, but it's been balanced by a book right now, the question behind the question. So basically, you know, what, to really ask yourself, to eliminate victim thinking, complaining and procrastination. So little things like that, that I follow up with just so that way. It's not just for myself, but then how can I get that concept and possibly use it on a team member that might need it one day, one of my leads, one of my supervisors, etc.
 
<strong>Michael Hingson ** 41:05
You've talked about mental health in various ways, and during our time, and and when we talked before, what prompts your great interest in the whole idea of mental health? Oh,
 
</strong>Gus Rodriguez ** 41:17
I mean, like many other, I won't even say meters, this point, people. I've had my fair share of struggles with mental health, stepping back from college, and not necessarily from the stress college, but just life in general, you know, so, you know, things like that, that, you know, there was times when I wasn't in the best headspace didn't want to be closed off, just getting just a lot, a lot of like, 1000s of things going through my head. And just being able to, thankfully, now I'm in a much better, better headspace. But getting the help that I needed. And that goes into kind of what we've been talking about, as I get to know, my, my people, so to speak, letting them know that yes, you know, we got a job to do, we got things to take care of, it's a business, but I want to make sure I'm also taking care of you. If you're in a good mental health space right now. Great, fantastic. And I'm here to discuss it, you know, I know, maybe my had been a little different compared to the mental health issue they're going through, but at least I know what it's like to, to not be okay. And just remember, that's fine, too. But it's a matter of speaking, okay, in the hope, and ensuring that they always have an outlet for it. So
 
<strong>Michael Hingson ** 42:31
a lot of your mental health discussions are really arranged around stress.
 
</strong>Gus Rodriguez ** 42:39
I mean, stress of the things, it's, it's funny, it's like the things that I can't handle. And then once I do, it's a great, that's gone. But it's also like the things that are out of my control to where, like many people I'm sure, like, you know, involves us, we try to kind of like, forget about it, because like, look, it's out of my hands, how much I can do, it is what it is, but at the same time, it's always lingering there, you know. So being able to, again, you know, make sure I'm still okay, taking the time, I need to make sure I can take care of others as well. But being able to find ways to limit that, that stress that lingers in the back of somebody's mind.
 
<strong>Michael Hingson ** 43:13
So what would you advise to someone who's maybe going through some sort of stress or mental health issue? And and that's a such a general question, because there's so many different kinds of mental health issues. But what what kind of advice would you give to someone or maybe someone who's listening who may be having a hard time with something?
 
</strong>Gus Rodriguez ** 43:36
Easier said than done, but definitely figuring out two things. First one, maybe what, what triggers the most most of it, or what's the main thing that you're thinking of, and again, divide it to kind of what I said, which control you can control, and the other just gain an outlet. Again, if it's my team at some time, if you're comfortable, romantic at the time, you want to speak to me about it, I can have that conversation you about it, or the most simple thing is I can just shut up and listen, sometimes it's what's the one month just for someone to know what's going on, to let them know that, you know, the world might not come crashing down right away, but at least someone heard him out. And then the other thing is ultimately, when you gain that lesson mentioned, or to gain help is once you figured out what it is, again, whether it's a friend or family member, even just therapy, ensuring that someone is there for you. Because a lot of times I feel we have that mindset of it is what it is which you know, I'm guilty of it too. And we just kind of like let things ride out, things build up and eventually it comes out very nasty, or it continues to get built up and then you know, you're in a much worse state than you would have ever been able to just talk to somebody about it.
 
<strong>Michael Hingson ** 44:48
You know, you said something that really is so important. It more often than not makes perfect sense to as you put it shut up and listen. We spent so much time Talking, and not listening and observing. And I love the fact that you are very much an observer. And you're willing to listen, because a lot of times, really not a lot, you can say, it really is going to be best if somebody can just talk something through. I've talked to a lot of people who are coaches and talk to some people who are therapists. And of course, what, what, what most people would say is that it's all about self discovery, or it very well can be that you have to figure out what is really bothering you. And good listeners can ask questions. But we really have to figure out most things for ourselves. And all we can do is be guided down the right path. Yep.
 
</strong>Gus Rodriguez ** 45:48
I'm big believer that, again, I don't have all the answers. Even if I tell you, like, you know, let me get the right resources. But sometimes the most simple thing with working with others is just being an active listener, or just like being an active listener, but being able to understand that the situation that someone's providing, or speaking to you about is something that you've never gone through, or you know, God will never go through. But the fact that you can be sympathetic and empathetic, relate as much as possible, at the same time, be as quiet as possible, so that when they just have their moment to be as vulnerable as they can with you. It's such a such a huge thing that not many people I feel, see the value and until they've gone through it, or they see someone else go through it.
 
<strong>Michael Hingson ** 46:38
Have you ever had any examples where what you do as a team leader, and and an observer hasn't worked, and that something just didn't work out in terms of dealing with someone.
 
</strong>Gus Rodriguez ** 46:54
One of my roles, I would probably say there was like a, because what I observe is not just people's actions by body language, or what they do. But it's also like,
 
<strong>Gus Rodriguez ** 47:06
when they say certain things, I think about certain cues that the body does, again, kind of makes your body language too. But there was one time called a teammate with my office. It's okay to let out whatever was going on. They were just, for a moment just quiet, trying to try and get the words because sometimes, and I've gone through this where it's it's hard to put into words, right? And it's a little hard for me to listen or help if they themselves can explain it. So in that situation, that sounds like look, I understand. So I'm not forcing you, I'm not expecting you to be able to put in words, either. It's like that sometimes. And get just a moment of silence where, at least for myself, I don't judge, I don't question it. To me, it's like, you know, maybe this moment of silence, still them just trying to get everything together in there. And then ultimately, I cannot directly right away. But what I was able to do, I was like, Look, I kind of put you on the spot by asking that. So I apologize, that's only, but at the same time, I also don't want you to beat yourself up for not being able to explain how you feel because that's valid. Sometimes you can't, sometimes it's it's a mixture of so many things that we just don't do it justice, right. So I was able to at least partner them with HR and they get to go to therapy. And unfortunately, at least with me, they they stop working after like a month after just because they need to take care of themselves and do what they had to do. But at least for me, it was it was a winning loss. It was a it was one because I would love to keep them on to let them know that you're there. And I would have been nice or to feel that I could have done more. But it's also a loss because again, I didn't I can only do so much. And that goes back to being sympathetic, empathetic. Knowing where your where your life is. Also, don't worry, like, as much as I would love to, here's where I can't. So I haven't heard from them ever again. I hope they're doing well. That's what they do look back on and I'm just like, little guilty, but at the same time, it's like, again, it's only so much I could do you know, because I wish it was it would be more but sometimes it's just out of out of my expertise, so to speak.
 
</strong>Michael Hingson ** 49:15
Well, you know, and you can't teach people things and they really have to teach themselves all you can do is guide the way and there's only so much you can do. Yeah. So do you spend much time like at the end of the day or at the beginning of the day doing any kind of self analysis or introspection? What worked yesterday or earlier today? What didn't work? Even something that worked what could I do to improve it or what could I do to have addressed the situation differently? You know, may come pretty natural to you but do you do you do much self analysis?
 
<strong>Gus Rodriguez ** 49:53
Oh every day. I love my positions are the ones I worked in. ask the President now just because I know I tell people I know when I won, and I know when I lost, so to speak that day. And when I say that, it's like I can kind of like you mentioned, go back and say, Hey, this didn't work. What could I have done? What? At what point in the day should I have done this or being able to kind of, it's like a, like a, like a football game or basketball? Look at the highlights. Okay, this was good. This is good. Okay, who's where this went wrong? What could I have done there? So being able to replay that in my head, but also what I took the what's on his head in that short term memory, we're like, Okay, once you know, I figured it out. It's done. Days, done, stop linger on it. Because I can change anything we look at tomorrow. Remember what I'm gonna do, or what's gonna be done different. But in terms of the failure, so to speak, now, it's like, forget it, it's a new day, all you can do is get better, right? So, you know, the day I do that, in comparison to a previous state, what I went wrong, what went good. And even the days where everything, let's say, you know, market already went perfectly smooth, can ask more. I still think back and look back. Right? I did this for the team with the this facility, the operation looks good. What could I have done for myself, though? Because at the end of the day, I think that's the balance to where it's not just a servant leader, and I just take care of my team and the business, but it's also making sure that if I'm wanting to repeat that same performance, possibly, am I still in a position to take care of myself to take care of others and go from there? As
 
</strong>Michael Hingson ** 51:30
part of your leadership style? Do you regard yourself more of a servant than anything else? Many
 
<strong>Gus Rodriguez ** 51:38
times, yes. Because, as mentioned before, you know, a lot of the positions I've worked in, whether it's supervisor or manager, the people that report to me, bless their souls, you know, they they do all the heavy lifting, I'm just blessed to be in a position where they trust my thinking, they trust my direction, the big picture that I want to go towards, and they follow Me, and they see that I want to step and get my hands dirty, too. But ultimately, I'm there to put them in positions to also succeed. Because, you know, a lot of my success, probably 90% of my success, even though I can look back and say no, well, I did this way. So why did this to set people up? Yes. But if no one is there to help steer the ship with me or help help move the ship. It's just me by myself, and I'm gonna get you nowhere.
 
</strong>Michael Hingson ** 52:26
Yeah. Yeah, it's still all about the team. And should be about the team. Yeah. So if you could, is there anything that you would change about your journey, your personal journey and your journey as a leader as well?
 
<strong>Gus Rodriguez ** 52:47
Oh, looking back.
 
</strong>Michael Hingson ** 52:50
Yeah, retrospective, a little here. Yeah.
 
<strong>Gus Rodriguez ** 52:55
personal journey, probably, my, it's always weird to say this, because, you know, I'm only 26. I, my career's only been about like, four to five years already, but I'm probably like, in my much younger port, or my mature started my career is looking back in, again, as a man advocate for mental health. Now, being a bigger advocate back then for myself to feel would have spoken up sooner or didn't try and brush it off. So you know, I got this just, it's whenever it is, what it is the other day, but I would have done that sooner, I would have probably avoided a lot more mental health damage or stress to myself. And I would have put myself in position for even earlier success, or just earlier moments of peace, so to speak. But in terms of professional, I would probably keep everything the same, you know, I've learned a lot. failures, pains, losses, it's it's all part of growing, then one thing I probably will change is going back to, again that you know, blessed so that when I was an attempt picker, they looked after me and he checked on me. I wish I had more conversation with them. Because I feel like those are the kind of people that we need in this world. And I feel like as much as he was checking up on me, I could have done better to also you check up on him and make sure he was good. Yeah. Well,
 
</strong>Michael Hingson ** 54:19
you'll have I'm sure other opportunities with people to do that very same thing. And you know, more than you did before. Yeah. One of the biggest things that I talk about a lot on the podcast, and you've alluded to it, and I think it's extremely important is we really need to not worry about the things that we don't have control over because as you've pointed out, really stresses us out. And we really should focus on the things we can control because the rest will have to take care of itself and it will take care of itself. But we're not going to be able to do anything to address it directly. And
 
<strong>Gus Rodriguez ** 54:55
you know, that's something that even now I still it's an ongoing battle because there's you know, because it's always gonna be a thing. There's always things that come up where it's out of my hands. But it's like, oh, you know, you tend to just think so much about it. And I tell people that's like one of the main killers or joys, just worrying about things that are out of control, which can easier said than done. But taking the time to just find those little things in life. Get your mind off of that, so that we can just enjoy yourself. Yeah, there
 
</strong>Michael Hingson ** 55:24
are too many forces that try to make us think about all the things that we don't have control over. And it's a tough discipline to just focus on the things over which we really have control, and to not stress and bother so much about everything else. But it's a it's a tough lesson to learn, but one that hopefully more of us will catch on to as we go forward, what's the biggest thing you would take away from everything that you've done or has happened to you so far? Oh,
 
<strong>Gus Rodriguez ** 55:54
let me know. Thanks. Thankfully, I can say I'm applying it. But the biggest thing I could take away, not just for myself, but as I spoken to multiple student orgs and classes without going back being a guest speaker. And even just in telling my leads, and my supervisors that I'm trying to develop, the biggest thing I can always take away is, is a mixture of two things is one, take care of people, and they'll take care of you. I believe that all aspects of life, you know, your family, your friends, your team members, take care of them, make sure they're good, their mental health is good. You're developing them, you're helping them in any way, shape, or form to get better. So that way, they understand the impact that they're doing impact that you're doing in life, and even doing direct impact, because I believe that, you know, I might help this person, they eventually help somebody else the same way I help them. It's a domino effect. And then the other mixture is just the end of the day. You know, life is life, things are gonna happen. Just make sure you're taking care of not just your body physically, but mentally because I feel the mental points overlooked so many times. And that's usually what leads to our, our own demise. So to speak.
 
</strong>Michael Hingson ** 57:07
You Yeah, certainly good sage advice to, to give to other people take care of yourself and watch out for others. Yep. Well, this has been fun, enjoyable, and I really appreciate your time. Can people reach out to you and talk with you in any way? How would they do that?
 
<strong>Gus Rodriguez ** 57:29
Oh, yeah, by all means, I believe you have my LinkedIn, you also my email, I think you reach out either one.
 
</strong>Michael Hingson ** 57:36
Once you go ahead and say why don't you go ahead and say those if he wouldn't and spill, anything that's relevant to spell?
 
<strong>Gus Rodriguez ** 57:43
Well, the email is g r o d r 025@gmail.com. I'll say that one more time. Gmail is g r o d r 025@gmail.com. As far as the LinkedIn and so it's very long to say but just look up, Gustavoe. with a period, Rodriguez. And you should be able to find me the title of my position that was operations leader, that was a little easier. Sort of trying to find like operations manager, supervisor, etc.
 
</strong>Michael Hingson ** 58:14
And people can call you Gus. I would prefer it
 
<strong>Gus Rodriguez ** 58:17
just because it's so cliche becoming unstoppable. It's like it's talking to my dad. There
 
</strong>Michael Hingson ** 58:21
you go. And it gets you to the point quicker also. Well, I want to really thank you for being here. And I want to thank you for listening to us. Hopefully you found our conversation useful and relevant in some way. I'd love to hear from you and would really appreciate you emailing me You can reach me at Michaelhi , m i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson  m i c h a e l h i n g s o n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And wherever you're listening, please give us a five star rating. We really value those ratings and your reviews. Hopefully, you really liked what you're hearing. And if you you do we want to know it. And if you have any thoughts, suggestions, or ideas of other people who want to come on unstoppable mindset as guests and guests the same for you love to hear any ideas. We are always looking for people to come on unstoppable mindset. So one last time though, Gus, I want to thank you for being here. And we really appreciate your time and value all the things that you said. So thanks very much.
 
<strong>Gus Rodriguez ** 59:35
Thank you very much for having me. It was a pleasure.
 
</strong>Michael Hingson ** 59:42
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Observer and Team Leader with Gustavo Rodriguez</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b93fe4d5-13e0-46d9-b346-2271c6ae245b.mp3?source=rss&amp;ext=asset.mp3" length="44533354" type="audio/mpeg" />
<itunes:episode>229</itunes:episode>
</item>
<item><title>Episode 228 – Unstoppable Disability Employment Expert with Peter Bacon</title>
<guid isPermaLink="false">https://pinecast.com/guid/440191a4-0cc7-4f7a-8ecb-c229b9bf019c</guid>
<pubDate>Fri, 03 May 2024 10:00:10 -0000</pubDate>

<itunes:duration>01:10:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d73a9bd7-56e0-49f3-ad31-44597752b090/UM228-Peter_Bacon-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Peter Bacon is currently the CEO of Disability Employment Australia – an industry association representing providers of disability employment services. He grew up in the United Kingdom and soon after college was offered an opportunity to join a firm to deal with helping persons with disabilities to gain employment. He quickly realized that he loved the work and wanted to dedicate his life to the efforts of promoting employment and the rights of persons with disabilities.</p>
<p>Our conversation ranges through various aspects of issues about disability employment. He discuss what is currently happening in Australia and how a commission report has just been produced that acknowledges that persons with disabilities are systematically being excluded. Now the real fun begins. As Peter says, the problem has been named.</p>
<p>Our time is well worth your listen. Peter Bacon offers many insights that can be of use to all of us.</p>
<p><strong>About the Guest:</strong></p>
<p>Peter has worked in disability employment for more than 15 years. He started out on the frontline in East London, attracted to the role by a friend who said it was ‘all about drinking cups of tea and helping people’. Pretty soon he discovered that he wanted this to be his life’s work – that the transformative power of building a relationship with someone and helping them achieve their career dreams was unmatchable.</p>
<p>After that he was offered the opportunity to do a variety of business development and strategy roles within disability employment and adjacent spaces, including skills and training, justice and rehabilitation, as well as the opportunity to work in international markets. Throughout, he has always prioritised the ‘voice of the customer’ and impact on the most vulnerable and marginalised communities.</p>
<p>Seven years ago, Peter was offered the opportunity to move to Australia to head up strategy at major non-profit Campbell Page. During his six years there, he took a lead on diversifying the organisation into new markets including social enterprise, through an environmental initiative for young people following the bushfires.</p>
<p>Since February this year, Peter has been CEO of Disability Employment Australia – an industry association representing providers of disability employment services and with the aim of unlocking the potential of people with disability across Australia. Since taking on the role, he has pivoted the organisation to focus on ‘all dimensions’ of disability employment, including the vital role of the ‘demand’ side amid increasing expectations of employer involvement with diversity, equality and inclusion. This is a potentially transformative moment for disability employment in Australia thanks to the Disability Royal Commission Report that details systematic and structural exclusion of people with disability from mainstream Australian life, and as the Disability Employment Service is reformed against this backdrop. Peter is excited to be a part of these debates and to lead a significant, sustained shift in the disability employment rate and as to how people with disability are treated within the workplace.</p>
<p><strong>Ways to connect with Peter:</strong></p>
<p>Email-peter.bacon@disabilityemployment.org.au</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, and thank you once again for listening to unstoppable mindset and we're really glad you're here. We're having a lot of fun doing this. It's been going on since August of 2021. I've enjoyed every episode, I've gotten to learn a lot from all of our guests. I value that greatly I hope that you have as well. And we have another one today another exciting guest Peter Bacon down in Australia who is involved very seriously in the whole issue of disability employment and I guess you got started Peter because somebody said it's all about having a having cups of tea and helping people I want to hear about that. But Peter, welcome to unstoppable mindset.
 
<strong>Peter Bacon ** 02:00
Thanks, Michael. Great failure.
 
</strong>Michael Hingson ** 02:03
So what kind of tea?
 
<strong>Peter Bacon ** 02:07
I think it was English breakfast tea. Ah, gosh.
 
</strong>Michael Hingson ** 02:10
I love PG Tips.
 
<strong>Peter Bacon ** 02:12
Yeah, that's that's that's high quality tea. My great grandfather used to be a salesman for Yorkshire tea. So I should probably give a shout out to Yorkshire. Ah,
 
</strong>Michael Hingson ** 02:22
I've heard of Yorkshire tea. I haven't tried it. But people have recommended that I should try that too. But we have a relative, a cousin who teaches at the University of Manchester and she came over to visit us in when we were when I was living. My wife and I were in New Jersey and she brought a British care package and there were biscuits in it and other things and there was a box of PG Tips t and we both fell in love with it. It was hard to get in the US at the time. We found a place where we could mail order at some and then when we moved back to California after September 11 We found a market that had literally what they called a British aisle. And on the British aisle they sold PG Tips T and then we discovered that Amazon carried it so I get PG Tips T pretty inexpensively now and love it so I have it every day.
 
<strong>Peter Bacon ** 03:17
Sounds like you're quite the aficionado. I mean, being a Brit living in Australia. There are similar things. So there's, you know where the British Isles are in terms of within supermarkets. Also, there's various Facebook groups which relate to these things. I'm not that bothered about most of those things, but I do quite like milk chocolate digestive, so I always find them if I'd see that.
 
</strong>Michael Hingson ** 03:40
There you go. Yeah, well, that that makes sense to well, we yeah, I've just I've always enjoyed PG Tips, tea. It's a lot of fun. When I wrote vendor dog, I don't know whether you've read it the book about me and Roselle in the World Trade Center. I even mentioned it in there so well. I don't mind promoting PG Tips. T it's good to
 
<strong>Peter Bacon ** 04:01
get you on payroll, Michael. It
 
</strong>Michael Hingson ** 04:03
should. Well, I'm trying to Yeah, by that time, I'm trying to remember I think we had discovered it. I don't know whether we had discovered it through Amazon. But I buy it's like $20 and I get a twin pack. Each pack holds 260 or 280 bags. So it's 560 bags of tea for $20. So that now that Karen has passed away that lasts me, you know, half well a long time. It's 280 days every year so it takes a while to go through it. Because I well it does. It goes faster than that because i i make a pot I put three bat or two bags in a pot. And I drink a whole pot in the course of the morning. And then I don't drink any of it the rest of the day. I drink water the rest of the day.
 
<strong>Peter Bacon ** 04:54
Yeah, well I mean we're big on our caffeine here in Australia. Melvin, particularly when I go back home, when I go back home to Britain and drink my coffee, I can't cope at all because the coffee is so good in Melbourne. So yeah, yeah, there's a big bonus about living.
 
</strong>Michael Hingson ** 05:11
There you go. The caffeine has never done anything for me. It's really for me all about it being hot. But I like PG Tips over just having hot waters. So that's what I have. But the caffeine has never done anything more for me. I could I could drink a cup at night, and it wouldn't make a difference.
 
<strong>Peter Bacon ** 05:29
For me, I've got two young kids. So it's an important part of my life. Well,
 
</strong>Michael Hingson ** 05:32
they're see, are they going to grow up to be tea drinkers?
 
<strong>Peter Bacon ** 05:38
I don't know. I've already thought my eldest is 10. I've taught her how to use the coffee machine at home. It's like a proper coffee machine. So she's she's at the very least she's a trainee barista, which would be a good job for her to get to sort of 16 or 17. I think,
 
</strong>Michael Hingson ** 05:52
well, if it's a good coffee machine, it'll make hot chocolate to you. There you go. See? Well, Tim, tell me a little about the younger Peter, the early Peter growing up and all that if you would.
 
<strong>Peter Bacon ** 06:06
Yeah. So I was brought up in high school boy, Tunbridge Wells in Canton, England. And it was, you know, it wasn't necessarily that much of a, I did okay, epidemic, I wouldn't say was that much of a happy child. And a lot of that was down to I was, it was an dyspraxic. And, like, so many things. You know, education wants people to fit nicely into boxes. And nicely into a box. I was, you know, almost report said bright, but disorganized. Reports from my board might say the same thing now. But
 
</strong>Michael Hingson ** 06:50
keep you hired still, though. Yeah.
 
<strong>Peter Bacon ** 06:52
You know, I have people who helped me. Because I had systems that I do think to my head to, to get over those other things. But I wasn't you know, that that was a struggle for me, because it was it was that thing of well, what is causing this. And obviously, I got a diagnosis when I was 16 1516, that I was just practicing. And then suddenly everything made sense. Well, that's why I'm struggling. That's why I'm finding it hard to organize myself. But also, and there were some important lessons that I learned through through that period, some of which we may touch on later. But also, I was pretty well fired up with a sense of social justice, and where that came from, what was brought up with my family and all those kinds of things. And I went to university to study politics, and did okay, there. And I came out with this idea that I wanted to do a job that made the world a better place. That was really what I was looking for. And I thought, well, I know what I do, I'll go into politics, you know, you've got an opportunity to make the world better if you're if you're in politics. So what I did, I went to work for the Liberal Democrats did jobs and sort of policy campaigns for about a year, 18 months. And after that period, I went well, I don't think I'm gonna make my difference here. I really struggle. I really struggled with it. The because actually was, you know, you had my idealized sort of West Wing idea of what politics is like. But actually, most of the time, it's just about, well, what's going to win us the next election,
 
</strong>Michael Hingson ** 08:30
which is so sad that it's that way these days. Yeah.
 
<strong>Peter Bacon ** 08:37
And maybe on some level, it's worse than winning the next election, because we have the better ideas that we can implement. And that's going to make the world a better place. But I struggled to find that. Yeah, I also, I also struggled to, I was really struggled with the idea of, you know, you have your party line. And you have to just parrot that, and you have to support your political party. And critically, you know, the same way that you were just sports team. And well, actually, I'm quite critical of my sports teams. But, you know, I struggled with that to the idea that actually, your ideas weren't worth much if they weren't part of the party line. So I searched for something else to do. And I had a friend, and she was working as what they call an employment visor in East London for a company called NGS. And she said, Well, this is a bit different. But there's a job over here where what you do is you sit down with people, you make and drink cups of tea, and you try and help them try and find a job to try and help them in their lives. And I said, Well, I'll give that a go. Because at least I can drink tea. There you go. So I've got half a minute. So that's how I sort of started, you know slightly cluelessly, naively, all those kinds of things. That's how I started by My career in disability employment, and it's with a few variations where I've been set.
 
</strong>Michael Hingson ** 10:08
So what what did you start out doing? Or how did how did all of that work for you? So
 
<strong>Peter Bacon ** 10:14
I started out on a contract called Pathways to work. So it was a government service that was contracted out to a bunch of different organizations, some for profits or not for profits. And it was essentially about helping people with what they called health conditions. So people were claiming government benefits by virtue of the fact they and disability condition illness. And I was about helping them to find work. And I work for pretty good company colleges. So you've got a decent amount of training, you know, few weeks training, perhaps, which isn't bad by industry standards, and with good follow ups, and but I was pitching I had a caseload of 100 people or more, who were living in some of the poorest parts of East London, we had pretty complex slides. And my job was to find as many as I could have that group jobs, and to be decently respectful to the rest. So that's what I was doing. And obviously, you go into it fairly cluelessly. It just at that time, the company I work for had a pretty good philosophy of just recruiting people with the right values, who are kind of bright and good communicators. And so it was it was quite a, you know, a really good band of people who are similar to me. And yeah, so So you would see people, they, they'd come because they, it's got a job. And you would work with them, you put a plan together, you talk about what their dreams were, what their aspirations were, what their motivations were, but also the things that they were facing in their lives. You put that plan together, need, they try and execute on that plan. And sometimes it would work, sometimes you would go through and they would find a job that was meaningful to them. And they would stay in that job. And it would be a great experience. But oftentimes, it didn't work that way. Because lives don't. And, you know, circumstances from change. And so you have to roll with that too. But certainly, for me, it's like an experience of you know, helping people in those situations experience that sort of thing every politician should ever have. Because actually, you really see the impact of policy. You really see how much things like a little tweak to a Working Tax Credit can make when people are right on the breadline, but is considered a real privilege to be able to help people. And it was in those moments of actually the plan coming together, and helping people to find work that was absolutely transformative to their lives, that I realized that my life's purpose was in this work. You know, I think of a guy called Derrick who came to me and first time he indicated to me, he said, is, you know, is probably in his mid 50s, late 50s, perhaps you had neck problems and back problems. But the real reason why he was off work wasn't to do with his physical shape. It was to do with the fact that he had lost a lot of hope, I think about a better future for himself. And he said, RP, I, you know, was it was it was interesting, we're in an office in Stratford in East London that overlooked at that time, the Olympic size is being built, because not that had the Olympics in 2012. years would have been about 2008 2009 sort of time, so you could literally see outside, you could see the the Olympics are being built. And so people would say, oh, there's no jobs from EP and I'd say, yeah, look out there. The world is coming to Stratford, change the chain. But Derek, you said our Pete was finished outline, which I use on everyone going live? And he said, Yeah, well, I'm not sure about that. Because my factories to be out there. And that was the last time I work and they bulldoze it for the Olympic site, which put me back on my heels a little bit. But anyway, so we talked about it. We said, well, you know, do you want to work? Yeah, I do. I just don't think I ever will again. And I said, Well, why do you want to work? as well. You don't quite like working one but really the answer is I'm ashamed by our four grandkids LM ashamed to even see them because when it comes down to their birthdays or Christmas, I can't afford presents and don't feel like I'm a proper granddad to that. And I can't hold my head high. And that was a tough thing to hear. But then, but then we got to work, you know, so Well, what do you want to do? He said, I love history. I love history too. So, you know, often talking through bits of history and aromas and such, like, we weren't, well, okay, let's try and find your job work in the museum. So we wrote to every museum, and it's sort of reasonable public transport radius of his house. And he eventually ended up getting a job at the Greenwich Maritime Museum, doing sort of like janitorial work, which was fine, this conditioning was alright with that. And he loved it. He absolutely adored it. You know, he loved seeing particularly loved seeing that sort of groups of school kids coming along as part of their tours. And he just thought, yeah, I'm part of that I'm proud to kids learning about history, which is something I'm so passionate about. But at the moment, where it really came through to me was when he sent me a photo of him and his grandkids at Christmas with their presence, just like that. Yeah, if you can, if I do anything in my life, I've done that. Right. I think he had to do that more times over the net. And then you move into other roles, and you like wanting to set the conditions where that can happen more often. But that that kind of moment was a moment, I found my purpose, because I realized that it's just a spectacular privilege of being part of that journey.
 
</strong>Michael Hingson ** 16:32
So does he realize today how much not only did you help him, but he helped you?
 
<strong>Peter Bacon ** 16:40
Yeah, well, I'd love to one. I don't know. I think certainly, I would talk to him about that. I'd say look, you know, things like this are the reason why, you know, I get out of bed in the morning. Why I try so hard. And, you know, thank you for that. But, uh, but perhaps, yeah, perhaps there isn't a point there actually. It wasn't mutual. a mutual thing? Yeah. Well,
 
</strong>Michael Hingson ** 17:06
you know, it's, it's interesting to really specialize in that, and really help people find jobs. What kind of barriers did people throw in your way? As you were trying to find these? These employment opportunities? I'm sure. Employers were oftentimes very skeptical and so on, as is usually the case. Yeah,
 
<strong>Peter Bacon ** 17:31
employee employers, frankly. So we're talking about 15 years ago, is when I was on the front line. But yeah, we've not moved that forward that far since or, or at all, really, I've moved across the world and found some of the same issues, which is I think, it is just going to blame employers. And sometimes I do. But I think also, what we need to really do is look at everything that causes that to be the case, certainly, one of the things that you hear from employers is, oh, it's just going to be too hard. You know, this is going to be extra effort for me, I don't need extra effort. I don't need burden. To point out, why do you achieve that? We actually have things that we can do to make this easier. And, you know, in the case of something like that, there'll be a massive asset to your workforce, and you have their documents. But that's even if you get to the point where you can have those make those points to a decision maker. Ultimately, the problem is that institution means so many employers are set up not to make a commitment to disability employment. One of the worst things that we've seen, you know, talking about the last 1520 years, one of the worst things that we've seen is the over professionalization of HR and recruitment. So if you say, right, I'm going to be very specific about the box that the person must fit in order for them to get to an interview, eventually get the job. Well, unfortunately, a lot of the time that specificity, rules out diversity in the two things are inherently diametrically opposed sometimes. So actually, it's a systematic exclusion is the big problem that I see. And obviously, that goes to employees, but it also goes to society, education in general. We've got to be segregated, and we've got to address those systematic issues. So if we're going back to well, what do they hear from employers in that era? What do I hear from employers now? It's really the result of the systematic thing. So you hear I don't have anyone with disability in my workforce. So I don't know that I set out to do it. I'm like, you definitely do. You just don't you just haven't set up a situation where people feel psychologically safe to disclose that. And you've not asked probably, but you will have people in your your workforce who've got disability. And if they think that, then you get to a point where being diverse and being inclusive isn't normalized, it feels weird to people it feels alien. And so therefore, they don't think, Oh, actually, it's relatively simple to employ someone like Derek or someone like Michael some like Peter, because actually, they have a pretty good idea about, about how we can work with them to tailor the job to what they need. It's it's there's almost a mythology that creeps up around it. So you need to do mythologize that you to normalize. So I think there's all sorts of barriers that get thrown in the way the reality is employees aren't doing enough. But perhaps that's also a result of factors that are we as society or as government doing enough also to address those systematic issues. So it's, it's a, it is a complex and thorny one. But I think it's something that we all need to be battling.
 
</strong>Michael Hingson ** 20:56
Well, it's interesting to, to talk about this and to hear what you're saying.
 
<strong>Michael Hingson ** 21:05
Because it's, it is easy to get very frustrated at employers. But we all know that they're just as much a part of society and we're raised and brought up buying into certain myths that aren't really true. But the other part about it is, however, that CEOs and so on, often start their companies because they have a vision. And the problem is they don't carry that vision over to other things other than just whatever it is that they're creating or doing. So they don't vision, having people who are different becoming part of their workforce, even though the value that is brought by a person with disability is tremendous, such as we know how hard it is to get a job. We know the unemployment rates, and how serious they are. And so if we get a job, we really are pretty grateful overall to wanting to make sure we keep that job.
 
</strong>Peter Bacon ** 22:05
Well, that's right. I mean, what's your what's your experience? Obviously, you know, you you're from America today, it's a different, it's a different economy. It's a different culture from Australia, or Britain that I've worked in what's been your experience of employers, and maybe some of the barriers that might have been in your way,
 
<strong>Michael Hingson ** 22:22
I think the attitudes are really the same. That is people are overall, not nearly as excited about hiring people with disabilities, because as I describe it, people think that disability means a lack of ability, and we've got to get away from that. Disability is a characteristic and we all exhibit in our own ways, whether we are blind in a wheelchair, or sighted and rely on light to be able to function. Disability is something that we all have, in one way or another. It's a characteristic that everyone on the planet has. And until we get people to recognize that disability does not mean a lack of ability, and that just because some of us are different than others, it doesn't mean that we can't do the job, we are going to continue to have these problems wherever we are in the world.
 
</strong>Peter Bacon ** 23:21
I think that's I think that's right. And I think it's only there's a couple of points that are made to that. One is, I think we need to bring up our kids better when it comes when it comes to actually understanding that point. I think you know, I've done it before we've you know, been walking through a shopping center, and, and someone will say, you know, you'll see a kid saying, Oh, look at that, you know anything about wheelchair, I want to go out and ask the person about the wheelchair. And their mom will be like, Oh, no, don't do that. Absolutely don't no, no, no. taboo, taboo. Yeah. Well, actually, that's not unhealthy.
 
<strong>Michael Hingson ** 24:00
No, it's not at all. It promotes the fear. It promotes
 
</strong>Peter Bacon ** 24:03
the fear and promotes of that person's alien. They're different from us in a way that I think a lot of other ways wouldn't be tolerated. You know, you know, if your employer says, I don't want to employ this person, because they're disabled, would they be allowed to say that? If it was because they're black? No, they wouldn't. Well, they're very well or not presented, but they will be seen immediately as as being racist, but people will say that openly about people with disability. And that's bigotry. But and with all bigotry, I'm afraid. You know, you've got to start with the way that we educate our kids, the way that we talk about society and as a community. So you've got to you've got to start there. And the second one is, and I think it's why the education is so important, because it's something I think a lot about is well, what should government be doing? I, particularly with employers, to put a thumb on the scale, because as far as I concerned, the kind of just let employers gradually engage with their subjects hasn't worked. Like, it's, it's going too slowly, like in Australia, the rate of disability employment, it's maybe shifted a little, but it's not shifted much over a couple of decades of investment. And why is that? It's because we have too little expectation of employee. So I think a lot about what should government be doing to bit of a carrot and stick approach, right, so, but if you go with the stick, what I worry about is, let's say you go, and some countries do, let's put quite as in place that you have to have, you know, in America, you probably call it servitude action, right? You have, you have to engage with this, you have to do it. And my worry is that if we haven't educated society enough, when you do that, is quite counterproductive, because it breeds a certain resentment. And I think, you know, if somebody if you feel I was someone got the leg up into the job only because of a quota, that can be problematic. So I think that well actually have to do if you're gonna do something like that, you have to do the education piece around it. And that also goes to people with disability around actually knowing that it's okay, if you're doing the leveling of the playing field. And I think back to I mentioned that 16 year old me earlier. And so then dyspraxia kick, in meant that, you know, I did exam to the, you know, I'm old enough that when I did exams, it was it was handwritten, exact. That was what was expected in the UK. And my handwriting is absolutely atrocious. I struggled to write legibly, but
 
<strong>Michael Hingson ** 26:45
but still you should have been you should have been a doctor.
 
</strong>Peter Bacon ** 26:49
Apart from my lack of ability of all things scientific. Sure. But yeah, my team often sort of like, oh, my gosh, yeah, they see me I'll go to the whiteboard to write something on it. And it'll be impenetrable to anyone but me, right? But because of that, if they give me an extra half an hour and exam if I wanted it, so it comes down at the end of every exam, and they'd say, Pete, do you want the extra half an hour? Every single time? I said, No. Why did I say no? One, because I didn't want other people to think that I've got great grades because I had a leg up. And two, I didn't want me to think that I did. I didn't want myself to go well, I only succeeded because I but now I've reflected that and go well at all, they were trying to do them as level the playing field. But you have to acknowledge that in leveling the playing field, you have might have to sit uncomfortably with the fact that to other people, it might look like you're getting an unfair advantage. So these are all all the things I think about when I think about well, how does the government put his thumb on the scale in a way that brings society with it in a way that we at the attitudes move in a positive way? Rather than we just set it up as a kind of zero sob? You know, resentment building kind of protests. Yeah.
 
<strong>Michael Hingson ** 28:15
Well, and we really need to understand what equality and leveling the playing field is all about. You're absolutely right. In colleges today, in Well, first of all, in this country, you really probably couldn't get away with saying, Well, I can't hire you because you you're disabled, or you have a disability. Because of the Americans with Disabilities Act. In fact, there's a television show that's been on here for several years called What would you do, and it's, it's hosted by a guy named John King Yonas on ABC television. And the idea behind the show was they would put actors in situations and portray different kinds of scenarios, to see how the people around them behaved. And so my favorite is still there is one where two deaf actresses and it was in part, their idea came into a coffee shop. Well, so they were just deaf students from Rochester Institute for the Deaf, but they came in to this coffee shop and there was an actor who played the barista. And what they did is they came up and they said they wanted a job and his his role was to consistently say, I can't hire you, I'm not going to hire you. And they say, why? Well, because you're deaf. You can't hear what I say. And just, you know, you can imagine all the things that that he would say, you know, I can't hire you and, and finally, and some people looked daggers at at him and a few people really reacted pretty violently about it. But one group of three HR people pulled him aside and said, Look, you're handling this all wrong. You can't say that the person's death well, but the person to put you can't Don't say that they have more rights than we do. What you do is you accept the application then just right, not a fit, and file it. Yeah. You know, and those are HR people. The reality is that so what they're saying is, it's open discrimination that they weren't practicing, as John Ken Jonas pointed out, but the problem is, it does happen all too often. And it does still continue. And we still have any number of cases that are litigated to try to deal with it. But it ultimately comes down to we're not including people with disabilities and the subject. In life conversations, we're still feared, we're not looked at the same way other people are. And so we're not included. And as a result, we continue to see the fear promulgated, like you said, about the mother saying, don't talk to that person in the wheelchair to the child. I've seen that happen a lot. Yeah. And my wife, who was in a wheelchair, her whole life, experience the same thing.
 
</strong>Peter Bacon ** 31:10
And I'm sure she'd love to have been asked by small town to start to sort of break down those barriers.
 
<strong>Michael Hingson ** 31:18
Yeah, we're not breaking it down nearly as much as we can, or should I mean, look how fast we started dealing with LGBTQ and other things. Although there's and of course, the backlash of the people who hate that. But still, it's at least being talked about, it's at least out in the open. And we're almost to the end of October, which is National Disability Employment Awareness Month. And honestly, I have yet to see on any of the major TV networks in the news, or any of the shows, discussions about it. And that's what happens every single year.
 
</strong>Peter Bacon ** 31:55
You're so right. I mean, it's a really in Australia, it's actually I think we're having an important moment, it's still not as prominent as I'd like it to be. But what we just had his we just had what we call a Royal Commission here with and that's sort of the big, well funded commissions. That happened every few years into critical issues. And this one was what we call the shorthand it phrase, the disability Royal Commission, but it was really looking at the whole piece around exclusion, and exploitation and abuse of people with disability in the system. And the reason why it's an important moment, is because that Royal Commission reported down that Australia is systematically excluded excluding people with disability from mainstream life. And that results in some terrible things, it certainly results in the kind of things we've been talking about in terms of, you know, worse economic outcomes. But it also involves things like people be absolutely abused the system. So, and it's harrowing to think about, it's harrowing to read. But it's important, because you've got to name the problem before you start dealing with it. And the problem is that systematic exclusion, so a number of things are going to come out of that report, as they're forming your task force on the back of it, there is some, the headline thing is the desegregation of education, which will sort of happen over the coming decades, because it's not easy to change it. But obviously, that's about getting rid of dual systems of schooling and properly funding, inclusive schooling with a mainstream education. But there's also things there, like the entering ending of sheltered workshops where people with disability are paid to the very, you know, I made to sort of, you know, it's a job, but it's at a rate far less than national minimum wage, to do routine jobs. So there's things like that. But also, there's things that sort of, I think, hit on the world of the immediate world of disability employment, too. So I see this is a moment where everyone Australia can say, actually, we know because they met $600 million review has happened into the way that we treat people with Australia, disability in Australia. And that fundamentally, the way that we treat people disability is a disgrace. And let's start changing that. Let's let this be the moment where we say, Ah, that was the moment where the government pivoted where society got on board and we've really changed things for the better. And those things unfortunately, you can't you can't change the way that society others thinks about people with disability as being alien, or there's going to be can't do it overnight. Right. But the best way to do it is to name it and to start working on it. So to have those points around how do we start doing it? I think actually calling it out for what it is. And then moving on from there is an important moment for Australia.
 
<strong>Michael Hingson ** 35:20
I think that is definitely a good start. And one of the things that I think would be very helpful is if the Commission as they're going through and talking about solutions, would make sure that part of what they do is include disability education, in the school system, we've got to start teaching children about it. And we've got to start teaching children, not to fear disabilities, not to fear people with disabilities. And to understand all it really means is they're different. Yeah,
 
</strong>Peter Bacon ** 35:52
I think that's that's exactly right. I think the desegregation of schools is part of that. But you're right. But to train kids to do that, you also need to train their teachers to think like that. You need to train the parents to think like that. And I think you're right, it's exactly that it's about going well, actually, we're all different. We all have different things that we bring to the table, we all have different challenges. Don't Don't other people don't go, oh, just because someone's in a wheelchair. That's the fact that's their defining characteristic. It isn't. It isn't it? is their way of getting round.
 
<strong>Michael Hingson ** 36:31
Makes it as part of what makes them who they are. But it's just a part, just like yeah, short people aren't going to make great centers in basketball, or probably not unless they can jump real high. But the reality is that, that we all have gifts, and we all need to be able to use the gifts that we have. And it's important to recognize that I've talked several times on this podcast about how I say everyone has a disability. And for most people, your light dependent, if the power goes out, you guys are in a world of hurt until you find a new light source. But that doesn't mean that you don't have a disability says that mostly because we've really concentrated on making light on demand part of our lives, you don't generally have the problem. But I've seen it happen all too often where the power goes out and people don't know what to do. They start screaming, and they may or may not find a flashlight or a smartphone to turn on to get light. But that's the first thing they want to do is to get light. I don't need to do that.
 
</strong>Peter Bacon ** 37:36
No, no. And you know, that might might be one of the reasons why, you know, when you know that in the Twin Towers, you actually were able to deal with things currently.
 
<strong>Michael Hingson ** 37:47
Not really, because we had power and lighting all the way down. The reason that I was able to deal with it was that I learned what to do in an emergency. And it created I learned it so deeply and so well, that it created a mindset in me. Because I was imagining all sorts of things above us, when we saw people coming down the stairs, past us who were burned and so on. We can only imagine what was going on up above. But, you know, I was on the south side of the building when it was hit on the north side. And the belt building was hit 18 floors above us. So as people you know, people always say, Well, of course you didn't know you couldn't see it, excuse me, nobody could Superman and X ray vision were are not real yet. And the fact is, as we were going down the stairs, nobody knew what was going on. I was the first one with a group near me that figured out, we were smelling something and I figured out it was the fumes from burning jet fuel. But what we still didn't really know. And the reality is it's not a matter of eyesight. But for me getting down was all about having knowledge. I didn't rely on needing to read signs to know what to do. I already knew what to do.
 
</strong>Peter Bacon ** 39:00
You and that is an example of how to you had a strength, you're prepared. You know which which I think again, is goes to how different people have different challenges and different strengths, but because of who they are. And that strength, it's a blight. So it's an incredibly powerful and patient example of that. And I think when we think about the workplace and again, it's about understandings of understandings of disability. And it's not just that I speak to employers, and they go, alright, well. I don't have anyone working here with disability because I don't have anyone in the wheelchair. And I say, what well are the 4% of people with disability near the wheel wheelchair, that's just like one element. Yeah. And, and so, you know, they say, Oh, well, I don't want you know, art or they might say, Oh, well, you know on disability accessible, I've put in ramps everywhere. And I like good. I'm glad you've put in ramps everywhere good stuff. However that is that is not it? And then the conversation goes well actually one is one is the most important thing that we can do to be close to people with disability. And I say actually, it's about approach. It's about attitude. It's about well, actually, am I going to do exactly what you said, which is take people as they come and say, Well, what are you good at? And one of the things that we're going to need to think about in terms of the way that we manage you. So you might get somebody you know, I've had this and the job was always had that conversation, I say, How can I help you to thrive in work? What can help you flourish here? And so I might say, Well, I'm basically fine. But I do get quite acute stress, and anxiety. And here's the times when that happens. These are my triggers. So one of them, it might be doing a big presentation. And so and so then you then you get into a real conversation about how to manage someone, it's not really about disability, although you might, if it's significant enough, it might be classed as disability is a base about how to manage somebody within their full self. So so this person might say, well, actually my triggers big presentation. So you said right, okay, so Are we avoiding in presentations, then? No. But what I might need is a day free before that clear to make sure I'm absolutely 100% prepared, is that will mitigate my anxiety? Okay, well, what we'll do is we're going to block out your diary, for a day before we get to those big presentations. That's fine. And I think that, you know, it's, it's that point about actually just managing the whole person. So you can bring your whole self to work. You got some great strengths that we want to maximize, you got some challenges that we need to think about mitigate whatever. And that's the biggest change that most employees can make to actually get the biggest workplace adaptation that you can make. And I think that's one of the main things that I'm saying to employers, and then they go, I can do that. That's fine. I can do that. Well, go ahead. Yeah. Yeah.
 
<strong>Michael Hingson ** 42:12
Well, the other thing, it seems to me is if I, if I find a person who was very stressed out, because they were afraid of doing big presentations, and they needed a day to prepare, but then they came in and did the best presentation I ever saw. I would want to start giving that person more big presentations, and more days to prepare, because eventually, they're going to realize they don't need a day to prepare anymore. They're used to doing it, which is another part of the process. People always say one of their biggest fears is public speaking. And I'm sure people say to me, and would say to me, Well, you're not afraid because you can't see the audience. Look, my first presentation, after September 11 was two weeks. And a day later, I had been invited to speak at a church service in central New Jersey. And I asked the pastor, how many people were going to be at this outdoor service 6000. I knew the number. I knew what that meant. Don't tell me about whether I can see them or not. I knew they were there. But it did. It didn't matter. Because I was used to talking to people in a variety of different kind of public situations. But I realized that a lot of people are afraid of public speaking, because that's what they've been taught. That's what they've been told, is one of our greatest fears. And we've got to get away from doing so much to teach people how to be afraid.
 
</strong>Peter Bacon ** 43:40
Yeah, I think that's that's exactly right, to teaching people how to be afraid, but also teaching people that difference. Difference is something to be afraid of. I mean, the whole of human history is a litany of being afraid of difference, and then acting in terrible ways because of it. You know, to get to the point about politics, like who are the politicians who are who are least like that we need to get to political? Yeah, it is those who seek to amplify those divisions, or create new divisions where none existed, right? That that is the most awful thing that people can do. And unfortunately, it's still wielded as a weapon like that, to this day. I suspect the next US presidential election, that's going to be a big part of it. And the more that we do that, the harder we're going to be able to get away from this actual where it is get to is just common sense. And we are all people. We're all here trying to live good lives. Doesn't matter whether you've got a disability, what the color of your skin is, any of those things, that we are all different and that's good. It is not bad. And I think getting to that realization runs to the heart of where disability employment is which is Disability Employment is good. Being an employer, we have a diverse staff is good, I can show you the numbers. But really, I want you to believe it in your heart more than I want you to believe it in your mind. Because that's where real change happens. And
 
<strong>Michael Hingson ** 45:13
that's where we have to go, we have to recognize that part of the cost of doing business should and is inclusion, whatever that means. I mean, we provide coffee machines for people, we provide monitors for people. The National Federation of the Blind is the largest consumer organization of blind people in the United States. And they pay a hefty electric bill every month at the National Center in Baltimore, Maryland, for the sighted people who work there to be able to have lights. Yeah, those are those of us who are blind. And those who work there who are blind, don't need the lights. But the other people do the light dependent people. So whose disability are we providing an accommodation for the real?
 
</strong>Peter Bacon ** 46:01
Nice adaptation? Yeah, good estimate the workplace adaptation for the site? I think. Yeah, it
 
<strong>Michael Hingson ** 46:05
is. It is, it's a reasonable accommodation for sighted people who are light dependent. So I love to use light dependent instead of sighted people because that's the disability that we we have to deal with, for all of you. And it is it is still, you know, something that is so rarely really discussed. But speaking of differences, and so on what decided to take you away from London to Australia?
 
</strong>Peter Bacon ** 46:34
The short answer is love. Which is the best answer, isn't it? Yeah, my wife's Australia. So Nicola, we met we met in the UK, we both work for a company I work for that it just is an Australian company, both work there and, you know, sort of got together there. And then the Bentley sort of production point of having found in that kind of thing. And it's really well, where do you want to bring up your family. And for us, Australia, it's great, great place to bring up your family, you know, they got good weather, we were walking distance for the beach, it's a great place to bring up kids. And I was also offered the opportunity to move. Yeah, I sort of want to look at the mate said. So. It's always made for me in the stories, isn't it, mate said. Others. There's a job out here with your name on it, Pete, which is sort of heading up strategy for not for profit, we've had significant disability employment services. So that was part of what I was looking at. But also there was other things that I was doing to which I was quite a joy when I was there. Clearly, I said a pub. Obviously, in Australia, we had the terrible bushfires four years ago now, you know, burned a huge amount of land. Yeah, scarred families, economies. And like, you know, the sad part of Southern New South Wales, particularly where, you know, did quite a lot of work for my previous employer. And the trauma that's there from that entire experience is absolutely palpable. And so being part of a nonprofit that had a significant presence in that world, but you know, they're headquartered Campbell pays for company was headquartered in Batemans. Bay, which is right at the heart of when it was buyers here. I was I was trying to do something positive. So what we did is we set up a social enterprise, which was about doing Bush regeneration, giving jobs training, to really disadvantaged people, many young people, but not exclusively in that area. But there was a lot of big bush regeneration to be done a lot of planting a lot of just work to, to make sure that healthy landscape again. And so yeah, that was that was, well, you know, we've got some good funding and to do that, we've pivoted a bit commercial social enterprise to and so and suddenly, I really enjoyed to the idea of becoming more of a job creator as well as just an advocate for disability, Clomid. That's your job creation was was great. And also, you know, we had a very diverse team, they're physically, you know, hard to get people with sort of major physical conditions into Bush regeneration jobs, but certainly people pretty significant disabilities, psychosocial conditions, etc. And there's opportunity for them to learn the craft of how you look after the land around you how you connect to that land and strengthen it. And so that was something which I did when I was there that I really enjoyed.
 
<strong>Michael Hingson ** 49:49
So what's the organization that you work for now?
 
49:51
So now I work for an organization called Disability Employment Australia. So I've been co there for eight for nine months now. And our job is to represent was I always think that we have sort of two key sort of stakeholders in this. So the first is, we are the Industry Association for providing the Disability Employment Services in Australia, what that includes those who deliver what we call death, disability employment service, but also other services such as the National Disability Insurance Scheme. And then our call beneficiary, which is, of course, people with disability, making sure that we are holding the government to account when it comes to making sure that it's doing all the right things, in terms of policy settings for people with disability, and importantly, that we're leading the charge when it comes to doing things like getting employees to engage with diversity and inclusion. So, yeah, that's here to work for now.
 
</strong>Michael Hingson ** 50:56
Wow. So you, you sound like you really love it? And do you get to influence the government a lot? Because of what you do?
 
51:05
I'd like to think so. You know, it's recently had the year of, of government, of ministers and state departments. So, yes, I think we have a pretty good voice to government. And there's lots of relatively important things where we've been influential. So if you look at say, the Royal Commission report that I was referencing earlier, there's quite a few things in there that we, disability, Australia, have been advocating for, like the institution of a Disability Forum and center for excellence. Like it's there's some technical things around the level of mutual obligation, which is effectively sanctions regimes that people with disability have if they don't engage, which we are in favor of limiting. Also, things like eligibility or support from government, require influential and so so yeah, I think we have the year of government. We're just a small organization, though. So we need to punch above our weight. But but also, we importantly, have very good relationships with our members. So we are able to be quite influential in helping them to collaborate and to work on things that are cross sectoral. So for example, we are currently about to launch a new training module, which is there a micro credential for all disability employment professionals in the field of Australia. So we're doing quite a lot to raise the standards in our industry, too.
 
<strong>Michael Hingson ** 52:50
Were you involved in doing any of the work with the Commission? Or how did how did you have input to help that?
 
52:57
Yeah, so they had a series of hearings or consultations, as well as opportunities to pull in submissions. And, you know, da were did testify at those hearings, and provided a lot of submissions around around these issues of employment, obviously, employment is only one relatively small element of what they were, they were looking at it from a whole system's perspective. But yeah, so do a pilot that we're constantly making policy submissions on on other items. So we have something called the National Disability Insurance Scheme here. It's a major thing. Which funds support for people with disability lifelong disability, where they get better chunks of funding that they can administer, and spend on the things they need to live a more independent and happy life. And there's many great things about that scheme. really supportive of it. But it's something that's been implemented over the last decade, and it certainly has some improvements that can be made. And some of those improvements, for example, are in the world of employment and how it actually claimant to participants of the NDIS can receive more support and support when it comes to employment. So that's the kind of thing was we're making policy submissions into a lot.
 
</strong>Michael Hingson ** 54:25
What kind of global lessons,
 
54:30
global lessons that we can learn from, what you're doing, or just global lessons in general that you feel that we need to tell the world more about, and encourage the world to adopt.
 
54:41
But I think there's two things I talked about. One is, I think we probably need to get a bit better at sharing. It's funny because, you know, I speak to people I email or colleagues from from other countries of the world. And we're dealing with the same things, you know, especially those kind of Western The veteran style developed economies, right. So I went to the World Association's post employment conference in Vancouver in June of this year. And I was struck by the similarities and the fact that actually workforce participation rates, people with disability are consistently at that sort of mid 50s type rate. I think I'm slightly better at a macro, actually. But that might be sort of the way that you count unemployment. But there's a lot of similarities, then we need to share. So one thing I'm quite excited about is I am on the board of the World Association supported employment. And in four years time, the global conference is coming to Australia. And it's a workout with Sydney, we're going to host a live but it's coming to Australia. So that's a good example of where we collaborate. But in terms of the lessons of what works, and global literature review, and speaking with colleagues and that kind of thing, the big thing I would say, is that you can talk all you like about technology and all sorts of WIZO innovations. But the reality is, there's nothing more powerful than the humans helping humans. That's, that's the reality is, if you've got somebody who needs a bit of support, find a job to overcome their challenges. Having somebody who read he's got a bit of expertise, who really cares, he wants to build a relationship, and they share that journey together. That is a most important thing that you can do. Obviously, there are variables in there like how well trained is that other staff have experienced? Are they? Do you have access and technology that maybe helps that Job Search work better? How are your relationships with employers, all those things count? But most important of all, is have you got a really committed human helping that other human? Because that's where you see transformations.
 
<strong>Michael Hingson ** 56:54
We've talked a lot about attitudes, which I think is absolutely appropriate, and probably the biggest thing we face. But at the same time, what's the role of Technology and Disability Employment and making it better? Do you think?
 
57:09
I think it's a really interesting question. And one that I'm grappling with, I think, you look at any of the sorts of papers about the future directions of economies, etc. And you see, our world is higher skilled jobs, AI or that kind of thing. And I think AI certainly is, is it is an opportunity, because the ability to work within those systems is not restricted to geography. So I think that's something which, as it evolves, could be a really great thing for people with disability who are who want work, also can do things like overtime, it will improve things like job matching, all that kind of thing to make to take a bit of friction out of that system. But the biggest development, and one, which I hadn't necessarily foreseen is the flexibility that workplaces are now taking primarily because the pandemic happened. You know, it's funny, you know, you spend years talking to businesses about actually you can change your business model, you can be more flexible, you can use remote working more, and again, and that to heart that if we need to do that it'd be a five year change management project. And then the pandemic happens. Yeah. And they do it within two weeks.
 
</strong>Michael Hingson ** 58:35
And I was only asking you about whether you thought that the pandemic made a significant difference in disability employment and just the world in general. And you're talking about that. Go ahead. I
 
<strong>Peter Bacon ** 58:45
think so. I think it has, because I think it means that the idea, I mean, it's kind of things Firstly, more people are working at home, I'm calling in, I can see you're you're in your house, I mean by house. Five years ago, at least I would have been in my office, right. So that so the fact that we're now working that hybrid way or the remote way, certainly erodes the importance of geography in a way, which I think is important for people with disability and respect for everyone, frankly. And that's a pretty big change. However, one of the things around that that I think about quite a lot is that firstly, it tends to apply more to people who already have a job. So as you there's a relatively small percentage of jobs that are advertised with flexibility of that, compared to the number of jobs, we've actually done flexibly if you know what I mean. So if you're in a job and you say, right, okay, can I have an extra day a week to work at home? Lots of employers will accommodate that. However, they won't necessarily advertise the fact that they're to do so. The other thing is around the types of jobs so So, obviously people with disabilities at all different types of jobs, but the ones who are unemployed tend to go in at those relatively low levels, not exclusively by any means, but tend to. And then you hope there's an opportunity to build up from there. But again, those jobs, which are at the relatively low levels tend to be the ones with less flexibility. I think it's notable that, you know, we talked a lot around the sort of key personnel, key service workers during COVID. And then all the ones those were people badly paid, but have to be present. And I think there's a reality there, which really to think through a little bit more about how the benefits of flexibility can accrue to people working at all levels of the labor market, and how we can also be upfront advertised flexibility as a component of the role, rather than something that has to be asked for what what somebody's in the room? Yeah, well,
 
</strong>Michael Hingson ** 1:00:58
and the problem is, I see both sides of that, because they're all too many people who try to take too much advantage of things. And so it is an issue, but at the same time, we do need to recognize that there is a value and be more flexible than we have. And I think we're seeing more that in reality, it's a good thing to let people have some time to work at home, less stress. So many things happen if you do that, right.
 
1:01:29
Ah, yeah, absolutely. And for all sorts of reasons. In my personal case, it gives me more talent for kids exactly, like more than out to get into the city. You know, that's three hours each day that I get back to spend with my children. But that's, you know, kids aren't young for long. That's massive. So, so there's huge advantages. And that's great for my well being, which makes me a more productive worker be you know, so there's huge advantages to do that. Yeah, maybe people might take advantage sometimes. But it's your good boss, you have an understanding of the output of people working for you. And you understand what acceptable looks like and what not acceptable looks like I think,
 
<strong>Michael Hingson ** 1:02:13
well, yes, it's right. If you're a good boss, you, you deal with the people who are taking advantage of it. And hopefully, they they grow to understand.
 
1:02:25
Yeah, that's right. And, you know, and you can, you can always have a look at the, the way that you extend the flexibility. But But overall, I did, and is a, a massively important part of what's happened over the over the past five years. But also, we should not ignore that lesson of how quickly employers can pivot if they need to, if they need to. Yeah, all those businesses like, you know, the ones that make gin, who are making hammers that hand sanitizer, within a week of having to do it, by when they need to, when there's an economic imperative to do so. Businesses can change fast. So what's the implication for Disability Employment one is around flexibility. But the second is, if you really wanted to pivot to being a fantastic inclusive employer, people with disabilities, you can change quickly. Yep, it's not this thing that is a five year change management project as Yeah,
 
</strong>Michael Hingson ** 1:03:23
I agree. What are your hopes for the future in terms of disability employment type services, and so on? I am hopeful.
 
1:03:35
And I think we have to be in the kind of work that we do. So from an Australian perspective, and is to that point, which I made earlier around, there was a moment here, where we've admitted what the problem is. And that problem is systematic exclusion. If we start from that premise, and start building from that premise, I think there's a lot of hope. If we go well, actually, what we need to do exactly, as you say, is address education and awareness and attitudes. That's a great start. If we start disaggregating ourselves, that will be these are things that are actually the building blocks to changing the way that disability employment works. Beyond that, I think I have a moment and the kind of people I work with in my movement, to really lobby government are making substantive change that will change the prospects for people with disability when it comes to employment. So this point around, you know, can I get to the government saying, right, you need to put the thumb on you no need to put your thumb on the scale when it comes to employers and how much they're engaging. That conversation is now open. When I go to the, you know, government and say, You need to be better employers of people with disability, your your right to employ people disability or pitiful. Well, they are going to need to change, you know, so I think we are in a moment now. Certainly in Australia, where we've named the problem. We know that it can't be swept under the carpet. And we can start dealing with it. So that makes me very hopeful for the future. globally. It's a classic case of you know, the certain Lucic Martin Luther King quote about the the Ark of moral justice being being long, but it doesn't waver on a straight line. I think that's, I think, I think that's where we're at, like, I think I think we are moving towards degrees of progress, but it's slow. My hope is that we can use moments like the one that we have in Australia at the moment to accelerate that to move down the curve further, faster. And I think there is certainly the opportunity to do that. I don't think people are born wanting to discriminate against others because of their disability or ability. I think that's learned. And we need to unlearn it, and we need to unlearn it fast. So I do have lots of hope. But I also recognize that this is going to be my life's work and the life and so many others work and we need to press on because the task is is large, and it's complex, but it's also incredibly important.
 
<strong>Michael Hingson ** 1:06:10
Yeah, well, it is. And I, I would say anyone who listening, I hope appreciates what you say and what you do. And I hope that we all learn something from it. Have you written any books or anything on the subject?
 
</strong>Peter Bacon ** 1:06:24
God not written any books that haven't written yet? admittance, ready to write an anthology of my policies and missions will be a bit dry? Maybe I'll write about one day?
 
<strong>Michael Hingson ** 1:06:34
Well, I,
 
</strong>Michael Hingson ** 1:06:35
I hope you do, because I think it would be well worth having. And it's certainly well worth reading. But I want to thank you for being with us. If people want to reach out to you and engage in some way, how can they do that?
 
<strong>Peter Bacon ** 1:06:49
Well, email me. So that's Peter bacon, at Disability <a href="http://employment.org.au" rel="nofollow">employment.org.au</a>.
 
</strong>Michael Hingson ** 1:06:56
And as P e t e r B a c o n
 
<strong>Peter Bacon ** 1:07:00
like the delicious breakfast food. Right?
 
</strong>Michael Hingson ** 1:07:04
So just Peter bacon disability <a href="http://employment.org.au" rel="nofollow">employment.org.au</a>. There you go. Well, I hope people will reach out. And I hope that everyone got a lot out of today I did. I always like to talk about these things. And it helps me always put more things in perspective. And I get to learn what other people are thinking. So I find it very valuable. So thank you for being here with us. And thank you for listening. And I hope all of you out there like this. Please give us a five star rating wherever you're listening. We value your ratings and your reviews. So please do it. If you'd like to reach out to me and have any thoughts or opinions I want to get them from you please email me at Michaelhi M i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is mi c h a e l h i n g s o n all one word. Again please give us a five star rating we value that. We'd love to hear from you. And I hope that you'll be with us the next time we do unstoppable mindset and Peter one last time. I want to really thank you for being here. This has been wonderful and we really appreciate you coming on and Sheldon from accessiBe finding you for us.
 
<strong>Peter Bacon ** 1:08:26
Thanks, Mike. I appreciate that.
 
</strong>Michael Hingson ** 1:08:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Disability Employment Expert with Peter Bacon</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/440191a4-0cc7-4f7a-8ecb-c229b9bf019c.mp3?source=rss&amp;ext=asset.mp3" length="101685196" type="audio/mpeg" />
<itunes:episode>228</itunes:episode>
</item>
<item><title>Episode 227 – Unstoppable Hotelier and Consultant with Rocco Bova</title>
<guid isPermaLink="false">https://pinecast.com/guid/93a2dddf-6943-4bb4-be8b-22f1e8dfbf17</guid>
<pubDate>Tue, 30 Apr 2024 10:00:11 -0000</pubDate>

<itunes:duration>01:07:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6a8ca74d-b605-48d3-acce-d375a7a2f690/UM227-Rocco_Bova-Coverart.jpeg.jpg" />
<description><![CDATA[<p>This is our first opportunity to hear from someone who has extensive experience in the hotel and tourism industry. Rocco Bova grew up in Italy, but always wanted to see and experience the world. While he left home at the age of 18, he returned, but at the age of 24 began his journey that lead to a 25-year involvement in the hotel industry.
 
From Europe to Middle East, Asia, India, Africa, the Caribbean and Mexico Rocco held many positions in various hotel organizations. Now he is a consultant to various hotel companies to help them grow and cope with all the changes that Covid and other forces has caused.
 
We get to hear about Rocco’s concept about how to reform much of the hotel industry by creating an organization called “Humble House”. He will tell us about it. I can say that from a business point of view, his idea is an interesting and good one to explore.
 
Our conversation not only covers the hotel and tourism industry, but it also talks about relevant and good business processes and concept. I especially love our last five minutes that summarizes our conversation and puts all Rocco’s concepts into a wonderful perspective and good summary.
 
 
<strong>About the Guest:</strong>
 
Rocco is an experienced hotelier with over 25 years of international experience having worked for some of the best international brands in 11 countries, from Europe to Middle East, Asia, India, Africa, the Caribbean and Mexico. 
Educated in Italy, the UK and most recently with Cornell University in Singapore, Rocco is an avid learner and continues his education investigating online to keep up to date with the latest global tourism trends.
 
He started his career in Dubai with Jumeirah Hotels &amp; Resorts, worked with Four Seasons, Hilton, Aman Resorts, IHG, LUX<em> Resorts, Starwood (now Marriott), and other independent companies managing world class, luxury hotels.
 
Rocco contributes actively as an influencer of the hospitality industry through social medias, writing articles in digital blogs, speaker in several conferences and podcasts, visiting lecturer at hotel schools and has been a Board Member of pro bono organizations like Hoteliers Guild, GSN Planet and the World Wellness Weekend. After years of brewing his idea and mastering the art of hospitality, Rocco has decided to put all his experience and knowledge into a revolutionary hospitality concept with a unique business model and begun working on ''My Humble House'' concept.
 
Rocco is still actively working in the industry and he is currently in Mexico, consulting for various developers of boutique hotels and master planned communities.
** **
</em><em>Ways to connect with Rocco:</em><em>
 
<a href="https://www.linkedin.com/in/roccobova/" rel="nofollow">https://www.linkedin.com/in/roccobova/</a>  
<a href="https://www.linkedin.com/company/my-humble-house/?viewAsMember=true" rel="nofollow">https://www.linkedin.com/company/my-humble-house/?viewAsMember=true</a>
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes:</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, thank you for being with us. Once again. Welcome to unstoppable mindset. We're glad you're here. Today we get to interview someone who's in or who's been involved in an industry. We haven't talked about before Rocco Bova, who was a hotelier for 25 years. He is a consultant in the industry. So we get to talk all about travel, tourism and hotels and all sorts of things like that today with Rocco. I know he's got a lot of thoughts and a lot of things to discuss with us. So looking forward to this a whole lot. Well, Rocco, welcome to unstoppable mindset. We're glad you're here. Mike,
 
<strong>Rocco Bova ** 01:58
thank you so much for inviting me. I like this is unstoppable mindset. You know, this is one of the things why it caught my attention. And when we connect on LinkedIn, so I'm glad, I'm glad and honored to be invited on your show today.
 
</strong>Michael Hingson ** 02:15
And you are down in Mexico right now, right?
 
<strong>Rocco Bova ** 02:18
It's correct. I live in Merida Yucatan. So it's your it's on the southeast peninsula of Mexico, let's say about three hours drive from Cancun, just to give a bit of geography so that everybody is clear on where I where I'm based.
 
</strong>Michael Hingson ** 02:38
So in the winter, do you get any kind of snow?
 
<strong>Rocco Bova ** 02:43
Normally, by let me tell you that yesterday for the first night, I felt called a nice so we went down probably to about 22 Celsius, which is which is kind of winter for us what temperature 22 Celsius,
 
</strong>Michael Hingson ** 03:01
or 22 Celsius is pretty warm. It is pretty
 
<strong>Rocco Bova ** 03:03
warm. But it's cold. Because when you're used to sleep with air conditioning because outside the 36 Celsius definitely is cold for us. Yeah.
 
</strong>Michael Hingson ** 03:16
Yeah, that's that's a good point. Now just so that people understand. If you're listening to Rocco, that is not a Mexican accent because he's from Italy.
 
<strong>Rocco Bova ** 03:28
Absolutely. I was born in Italy, Mike but I left Italy very young. I was only 18 When I left my village in the south of Italy is a little village called Sheila. In fact, I live in the Strait of Sicily. So from my home, hometown, I can see the point that the tip of Sicily on the other side of the of the water is a beautiful place. But when I was growing up, I said to myself, I'm not going to stay here I want to explore the world I want to travel for as far as I can in things God I've been in few places. I'm very happy that you know, I decided to leave my house, my home. Very young. Right?
 
</strong>Michael Hingson ** 04:09
What was it like growing up in Italy? And what was it like for you growing up as a child and you went to school and all them have a pretty normal childhood or what
 
<strong>Rocco Bova ** 04:20
I am proud to say that probably I had the best childhood that one can have. So you know, I was raised by wonderful parents. I have three are the three brothers sister. We have four of us all together. And you know, we love each other. The family grew obviously with nephews and nieces and solid support. But I think the most important is also the environment where you grew up, is the friends that you grew up with. You know your circle, uh, you know the influence your life and eventually your future you know, so, you know, my, my childhood and you And also my teenage I was, I was growing, you know, the era of you probably the 80s, you know, between 80s and 90s. Those Those years were probably the peak of the, of the century. And, you know, I was lucky to enjoy a certain lifestyle, you know, during this period of time. So, you know, I also was inspired by certain people, you know, that may sound stupid, but even Rocky, you know, you know, we're watching these kind of movies, you know, we're very motivating, very inspiring, you know, that even a normal person can achieve great things. Yeah, through Air Force and hard work. And, you know, that's, that's basically what my life is about. I knew I could do it, it was just a matter of being focused and really work really hard for what I wanted to do. So here I am, after leaving in 11 countries and working for more than 25 companies, you know, some of the best company in the hospitality industry. So what can I say?
 
</strong>Michael Hingson ** 06:07
What did your parents think of you wanting to leave and explore the world?
 
<strong>Rocco Bova ** 06:14
You know, actually, my dad was very scared, you know, may rest in peace is he was always very worried about me, and it was sticky or rock or you got to do, you still don't you don't have a career you don't have, you know, I didn't study University. I went to university later in life, but I didn't study when I was young, you know, so I went to when I finished my high school, I went straight to work. And my mum was also you know, kind of, you know, stay in Italy don't go away, you know, where are you going? And then suddenly, you know, my life obviously changed. Because, you know, I was so stuck, unstoppable. That, you know, I just felt that everything was achievable, you know, just through effort and an hour. And, and yes, indeed, I achieved what I wanted. And, you know, my mom now she actually she told me, you know, it was good, a good a good choice that you left Italy, and you went to follow your dreams.
 
</strong>Michael Hingson ** 07:10
So she, she now feels that you made a pretty good choice. Definitely. Well, that's pretty cool. So she, she supports you and are your, your siblings in Italy still? Or where are they?
 
<strong>Rocco Bova ** 07:26
Yeah, yeah, the entire family stayed in Italy. No, but nobody was crazy. As we you know, the first time I left my hometown, I bought a one way ticket, and I only had a few $100 in my pocket. So you know, I'm kind of like the risk. Let's put it this way. So in addition
 
</strong>Michael Hingson ** 07:44
to doing all the things that you've done, have you ever have you started a family? Are you married or have any children or anything? Yes,
 
<strong>Rocco Bova ** 07:51
I have two beautiful kids, you know, they're now older, you know, they're not children anymore. So my son is 20 and my daughter's 19. And married for about 28 years or with my wife, so very, very happy to have achieved also, my personal life.
 
</strong>Michael Hingson ** 08:10
Being married for 28 years is certainly good. There's so many couples that just don't make it that far. So I am really glad to hear you continuing to do that. My
 
<strong>Rocco Bova ** 08:21
wife My wife says that, you know, we kind of museums couples, that are not many like us nowadays.
 
</strong>Michael Hingson ** 08:29
We were married for two years when my wife passed away last November so we I appreciate it. Definitely
 
<strong>Rocco Bova ** 08:36
yeah, sorry to hear that. But you know 40 years of big my milestone definitely. Yeah, a
 
</strong>Michael Hingson ** 08:44
lot of memories and definitely enjoy it. Well, I'm I'm really glad that you're you're doing so well. And you have two good kids, what are they going to do with their life where they're going to go off and explore the world too.
 
<strong>Rocco Bova ** 08:53
It looks like they are because my son is studying hospitality management. And I can see already are kind of on a right path to travel the world and experience so many things. My daughter she's studying marketing. So for her is still kind of first year study. But yeah, I'm sure they both speak four languages. You know, what, what can stop the nothing really?
 
</strong>Michael Hingson ** 09:20
And that's great. What does your wife do?
 
<strong>Rocco Bova ** 09:23
My wife she's a personal coach and she's a healer. So she helps people to get better in their life both from a physical spiritual and mental way so she she's she's been studying this both as a self learner but also through many different courses as she did in different country from India to Mauritius, and really more recently, Mexico. Maybe,
 
</strong>Michael Hingson ** 09:54
maybe we should explore her coming on the podcast sometime.
 
<strong>Rocco Bova ** 09:58
Sure. Why not?
 
</strong>Michael Hingson ** 09:59
We'd love to talk to, we'd love to talk to coaches. I will sell it about Well, so what did you do? So you left home? And why did you leave home? Did you have a job that you went to? Or why?
 
<strong>Rocco Bova ** 10:12
Believe it or not, I did not have a job when I left when I left to London. I mean, I was still in Italy I was working at at the time, you know, I was 24. And then one one evening, I meet this Brazilian guy, who tells me at the end of the evening work in this restaurant, he tells me Look what you want to do in life. And I was not expecting this question. But when I told him, You know, I want to travel the world. I don't know exactly what I want to do. But one thing I know, I want to travel the world. And he said to me, why don't you come to London? I can help you. You know, so I didn't, I didn't let him finish the sentence because I told me this No joke, I'm coming. And he's now how old?
 
</strong>Michael Hingson ** 10:55
How old? Were you then?
 
<strong>Rocco Bova ** 10:57
24.
 
</strong>Michael Hingson ** 10:59
So what did you do from 18 to 24.
 
<strong>Rocco Bova ** 11:02
I went to army, I went one year to university, but I dropped out after after 10 months. And then the other two years, I was working. So I did some work, obviously, you know, I had to earn my life. And you know, I didn't want to be dependent on my, on my parents. So I worked a couple of years. And and so when I came back to Italy, you know, to my hometown for the summer, I met this Brazilian guy. And so when he told me that he was going to help me to get to London, I say what I'm going so I put together the all the money that I had, which was those days, the equivalent to maybe $600. And, and, you know, I bought a one way ticket, and I went to London with a friend, we went there, we didn't speak English, we're talking you know, with what with our hands like most Italian do, but we literally we couldn't talk in any other language or the hands. So it was funny. But then eventually we reach out to the house of this of this friend. And a few days later, he came and he took us to, to Headhunter you know, like a lady that she was placing young young students or young people to go to work in different restaurants and bars in London. And in a matter of hours, we got our first job so we went to work in this Italian restaurant, during which time I was able to go to school learn English, and then met my wife and then the rest of history because you know I then I started to get to get to understand that the hospitality world and how big it was and how many opportunities they were in not just restaurant but hotels and in the real estate and investment company and everything spa wellness, you know, the the the the industry was so big that I said to myself, you know, I need to study now. So I went back to school at the age of 28. I got my diploma. And then my first job was in London in Jumeirah Beach hotel in Dubai. And then from Jumeirah Beach, Dubai, I went to four seasons in Singapore from four seasons Singapore, I went to the Hilton in Kuala Lumpur. And from there I went to a man resort in New Delhi. Then I went to the Intercontinental Bustan palace in Muscat in Oman, and then I went to looks or tells a resort in Mauritius, followed by St. Regis Mauritius. From there I came back to, to the to the Caribbean with Aman resort for the second time. And then finally I landed in Mexico, where I've been living now for the past several years. Very lovely.
 
</strong>Michael Hingson ** 13:48
And your family just went with you wherever you went. They
 
<strong>Rocco Bova ** 13:53
went with me. They follow me for this 28 years, you know, so my wife, she said to me now that's enough. I know. I want to stop traveling. I'm done with traveling. I'm done with packing and unpacking. Yeah. And so now we've been living in Mexico for the past seven years. And to be honest, actually, I also like Mexico is a beautiful country with nice people. So yeah, why not? is a big country anyway, it will take me maybe another 10 years to explore everything. So I'm sure I'll be busy. So
 
</strong>Michael Hingson ** 14:25
you're you're clearly obviously enjoying being in Mexico, but you're not currently in the hotel industry directly. Right.
 
<strong>Rocco Bova ** 14:35
Well, what I'm doing Mike now over the past three years I've been when I left the operation as such, if you want to say that, and I started to work as a consultant, so I've been working for different companies in different parts of Mexico, but I also work in Dominican Republic for one hotel group then in Puerto Rico, or another group. I've been doing some My remote work for Saudi Arabia, Bali. And, you know, it seems that something is going to happen maybe in Belize. So I can proudly say that I've been busy, very busy actually, even though I never worked as a consultant, you know, normally I consult for one company, which is my employer. But I've been, I've been doing up to seven clients at the same time. You know, last year, for example, I had 1.7 clients working at the same time, you know, so try to remember everything for each of the, each of them was not so easy, but I managed, it was, it was fun, is a difference from being in operation, of course. And that is as as, as interesting because you learn so much from a different angle, now, not just operation and guests. But also you learn about, you know, development, architecture, design, brand, rebranding some time, you know, construction, concept, development, many other things, which, before I was not involved, and also to finish that I also work directly with owners or investors. So that's also very interesting point.
 
</strong>Michael Hingson ** 16:16
So it's a kind of a different environment for you then than it was, but the fact that you have all the hotel knowledge must be something that people look for, and they hire you because they value the expertise that you have.
 
<strong>Rocco Bova ** 16:33
In fact, actually, my tagline on my LinkedIn page is actually lockable. Or tell experts.
 
</strong>Michael Hingson ** 16:40
There you go hotel. And I can
 
<strong>Rocco Bova ** 16:43
say that, yes, I do have quite some expertise, I've been working in this industry for over 30 years, I do educate myself everyday for at least two, two hours a day, every day. And, and I keep up to date with the trends with the evolution of the industry. And, you know, I tried to anticipate what's coming up, because in order for you to be ready for what is happening, you need to, you know, be prepared or, or even know what is coming next. You know, trends are predictable. To be frank, if you are, if you're a good observer, and a good listener to what's happening to other parts of the world, eventually will come to your part of the world so, so I keep an ear open always every single day. That's, that's what is my advantage. So
 
</strong>Michael Hingson ** 17:35
what do you do for two hours every day to keep your education up?
 
<strong>Rocco Bova ** 17:38
Well, there are, there are so many platforms where you can on a daily basis, you know, I'm talking about digital magazine, newsletters, websites. LinkedIn itself is a great platform where you can actually learn, you know, the news, new hotel, opening new calls to opening a new company, forming new brand. So it's, it's, it's a great platform, and it's all free. You know, those days, you know, to 30 years ago, we had to go to a library and there was no internet, you have to buy books, or you have to buy a magazine to learn, you know, you have to spend money. Now, it's all free. You know, it's all. So they're available. So it's just a matter of 1pm focus in knowing where to go and search for those information. So what do you think
 
</strong>Michael Hingson ** 18:29
the hotel industry has? Become? What do you what kinds of changes? Do you think in the hotel or in the travel and tourism industry in general? How has it changed over the years since you started working there?
 
<strong>Rocco Bova ** 18:45
Well, nothing has changed until something happened about three years ago, to be honest, everything was well working pretty well to be frank. And in the industry was going through a time of was going through a transformation was a positive transformation. And then the pandemic arrived, Mike and in then everyone thought that, you know, after the pandemic, we all going to be friends and we all going to be closer, we all going to be hugging each other. Then suddenly, I can tell you that it's actually not like this anymore. I am observing more and more actually, that the industry is becoming colder. It's becoming a lot more focus on bottom line is becoming a lot more focused on business, just being a business, hospitality. This is also business, but first is about people are being hospitable. And I think we're losing a little bit about this value of working in our industry. It's actually being hospitable, genuinely But I understand, you know, people lost a lot of money, you know, some people lost their jobs. And, you know, we lost hundreds of 1000s, if not millions of people, great people working in the hospitality industry, during the pandemic, that network will never come back, ever, because what happened was, you know, the most company, they got rid of, you know, something that they thought it was going to be a cost, you know, which is the payroll, call it the payroll, but you know, there are people. So the first call was to reduce the number of people working for the company, because you know, that we can save our, our business, but they didn't think about the, the effects of this decision. So, guess what, you know, now we're struggling to find talent, they're struggling to find committed people, that they actually want to stay with a company for a long, long time. And when I say long term, I know I don't mean to say for 10 years, but give it at least one year, you know, there's a huge turnover at the moment, which is nearly unmanageable. You know, in the old days, we knew that turnover in hospitality industry was big, but now is bigger. And I feel that most companies are not doing much to reduce down to control or to or to influence, you know, in in a positive way. And probably, this was also one of the reasons why I decided to get into consultants, maybe?
 
</strong>Michael Hingson ** 21:29
Why do you think that is, though? Why do you think that? We, we have such a turnover? Do you think it's just because of the coldness of the industry? And more important? How do you think we reverse that?
 
<strong>Rocco Bova ** 21:44
Well, the biggest reason is actually that if if people don't care anymore, they think they say, you know, if you don't treat me, well, I just go somewhere else. And there are jobs available, there's plenty of jobs available. So companies are desperate for talent, you know, most most of the time, the the, the recruitment process is not the same as it was before they immediately they will take you because they need people, they need legs in the hands to get the job done. And on the other hand, there is also a salary factor, you know, people they say, Oh, well, if I were there, they can pay me 20% more, you know, let me give it a try, maybe it's good, maybe it's not good. And if it's not good, I can change again. So, there is lack of like a commitment. And and there is a focus on earning more basically. So, what do go ahead? No, and I will say, you know, even if most company they have, they have increased the pay, because they did they have to do it, you know, there was no other way, you know, with increase of price for cost, the cost of living and solid support inflation. So, you know, they were obliged to increase salary by 1020, even in some places, even up to 30%. But even with that has more changed. So the commitment has not changed. So that means that people will change again, if they feel that are not properly treated in a place. So, you are asking me, okay, what is the solution to that? I don't know if there is a solution. But I personally am starting to work on a personal project called My humble house. And this happened actually, during the pandemic. So three years ago, I started to work on a on a hotel concept on a business model, that I think it could be the solution to this problem. And it's something very simple, you know, actually is not so complicated. So I said to myself, What if I was part of the business? What if I was responsible for the success of the financial business of my company that employs me. So I started to work in a business model that involves profit sharing with the employees. And then I started to develop this concept, I wrote about 60 pages of the business plan. And I started to share it with a lot of people about 300 plus people around the world. And guess what? I receive the compliment, on compliment and more compliments from more people all over the world. I open I open a LinkedIn page actually where I have 4000 followers already. I was invited to several podcasts like yours, I was invited to write even articles on on business magazine, of focusing on on hospitality. And from that, I gather that there is a need for something like this. I'm not saying that this is the the only solution. But I feel that there is definitely a need for something like this. And, you know, by the comments that I hear from different people, talking about, you know, senior people and Not to give out, you know, the waiter or the or the housekeeper, I'm talking about senior C level executive that they all told me, Rocco, this is a great idea. You know, when can you start one? But now I'm at the point that I'm looking actually for investors and watch this space Mike, you know, you might hear my humble ow soon around your corner.
 
</strong>Michael Hingson ** 25:21
So what's the idea how does it work?
 
<strong>Rocco Bova ** 25:25
It works very simply is hotel, you know this, this is this concept, I cannot change it, you know, I will tell you hotel, it will always be a hotel. But the point is, is the business model. So, generally, I will tell you know, when he first opens, you know, it takes about two to three years to get to break even point. But the business model for this for my humble life, is actually to join a hotel room with residences. So we all know that Brandon residence is nothing new for season, do it. Ritz Carlton do it Mandarin Oriental do it. So it's a proven business model, which means that if I have 25 room, and I have 15 residences that I can sell, and I invest, let's say $20 million, I have 15 residences, maybe each resident, I can sell it for a million dollar each, by the time I sell the residence, I already gained 15 $15 million, that can help me get to the return on the investment much faster, instead of waiting seven years, I may get into three years, the moment you get a real return on the investment, investors are very happy. But also, you get into the breakeven point faster because you have an inventory that is more efficient. I like to remind you that to manage 25 rooms, or to manager 40 rooms, you actually need the same number of staff, you don't need to double your staff because you're doubling your inventory of rooms. So when you are you become a bit of an efficient business is easier to get to your breakeven point, the more you start making profit, you can share this profit with your employees, what would an employee feel a if I earn more, if my boss earn more, or the company I work for earns more, I can earn more too. And, you know, that generates more commitment, longer term commitment. Honesty, you know, people actually do their job instead of wasting time. Because they know if they're more efficient, they actually become better in in, in, in, in business, you know, people that they're selling the business, for example, salespeople, they actually do sell because they know if if they sell more, they're gonna learn more. So everything becomes so much more organic. In the end, everyone will become part of the success of the business. That's why I'm so convinced that you know, profit sharing is actually the the future of the business model of this industry. Maybe every industry, you know, why? Why only few people need to make lots of money. You know, I think that the cake is big enough, and everyone can benefit.
 
</strong>Michael Hingson ** 28:13
So you think that by adding the profit sharing component, that that's the kind of thing that will keep employees and that they won't just jump ship, because they think they can get a better deal somewhere else that profit sharing is a major game changer.
 
<strong>Rocco Bova ** 28:32
That's one of the reason why is not just money. Remember that also, you need to have great leadership, you need to have a company that cares for you, you need to have a proper amenities for the team members, you need to have a great product and also for guests so that they want to come back or at least they want to recommend it. So is a number of things that you have to have. But you know, when you when you devise a new business, you devise or sort of the longer term, you don't devise a new business just for the sake of just going over a few years, and then it goes down or sell it to somebody else. Now the idea is to start the business for the long term. So yes, the ingredients are there. Hotels have been around for hundreds of years. So it's not easy to do. And in new brands are needed, because new generation are coming. And this sustainability, let's call it this way is not just about respect of the environment, but it's also respect of the people and also making the business sustainable for the long term. If the business is not sustainable for the long term, there's not sustainability at all. Basically,
 
</strong>Michael Hingson ** 29:45
where does the guest fit in all this? So you've talked about the the investors, you've talked about the sea level managers and you've talked about the employees and all that. How do the guests influence all About
 
<strong>Rocco Bova ** 30:00
I love this question I think is really spot on whether the guests fit. So imagine I am a guest I'm going to hotel, and I feel team members with a beautiful, genuine smile. The first thought that comes to my mind is a this guy must be very happy here. I'm gonna ask him, Hey, why are you so happy? Guess what, you know the employee can only say Hey, this is a great company, they take care of me. They look after me. They even share the profit. Imagine the guests reaction what the company shares of it with you as an employee. And the employee will say yes, they do actually, you know, every month or every year I at the end of the year, if the company is profitable, we get a share of this profit. So imagine imagine the reaction of the guest. Well, you may say to me, Well, maybe they will avoid tipping the the individual but the employee when the employee is actually so happy they'll provide the best service ever to a guest and the guest when they see the company takes care of their of their employees. They return in they recommend why I'm saying this because I also work for company that they take very good care of their employees I work for full season I work for Jumeirah I work for my resort, I work for Lux hotels, resorts I worked for a company that even the worst situation was scenario they took care of the their team member first. And guess what, they're still there. If they were not so good. Jumeirah will no longer be there. If four seasons not taking care of their team members, they wouldn't be there. So I know for a fact that that taking care of the team members definitely work for the business. And for the guests.
 
</strong>Michael Hingson ** 31:54
It seems to me that you know, of course, that's true for for any company. And I don't know whether it's a relatively new concept that you're introducing to the hospitality industry, but in general, certainly, employees, and everything clicks better. When people are happier, they're having fun. I know that I get to observe a lot of airline personnel as I travel. And I mainly use American because I've been using them for 42 years now, although I think that the airline industry has created a lot of challenges, and is not what it was 40 years ago. But I know that when I travel on Southwest Airlines, the employees seem to at least the last time I was on the flight. And the last several times I was on a Southwest flight to having a lot more fun. And they seem more happier than on any other airline that I've experienced. And they liked that. And they that reaction flows down to the passengers on the airplane.
 
<strong>Rocco Bova ** 33:05
See, I'm not I'm not I'm not inventing anything here, you know, it transpires to the to the customers, when team members, they're very happy or they feel comfortable being around the workplace. You can see immediately when a when a team members is not happy. Because they're they they drag their feet because they're moody because they say they don't even say good morning to you. Would you stay in a place where people don't care about you as a customer? Of course not? Of course not. So it's a reaction is you know, and a lot of people they say, Well, why do I need to waste money on training? Why do I need to waste money on benefit for the team members? But, you know, why not? If you don't do it, what is going to have? What is the worst case scenario that you close business, you close, you shut down because your business not doing well enough. So, you know, I'm Dave, I'm very careful in choosing to work for certain companies, you know, and I am very, very big, analytic, you know, when it comes to deciding whether I work for a company or not. And sometimes I prefer to step out of a company, if I feel that this is not for me, you know, I have nothing to lose. I actually have a lot to lose, if I stay. I prefer to step out. Well,
 
</strong>Michael Hingson ** 34:27
if they're not willing to utilize your expertise, I can understand that and it's unfortunate that we do see so much of all of that happening and the pandemic hasn't helped. Because, as you said, now people want more money and they want a lot of things. But again, is that really it or is it more that they want a really great feeling workplace to be involved with
 
<strong>Rocco Bova ** 34:59
You know, when I, when I think Mike is not, you know, they're just new generation, you know, I belong to Generation X, you know, that's, you know, 53 years old now. And I feel like a millennial, but you know, I'm a Generation X by age spoiled this way. And starting already from my generation, I'm starting to be more more more aware of my environment. And it's not just a matter of, oh, I need to work for this brand, because it's the best brand in the world. All right, you know, I need to work for this hotel, because they won so many awards. No, no, no, first and most important thing for me is to work. Who are the, who are the people behind this company? Who do I report to? You know, what is my relationship with these people? What am I going to get? Not just what they're gonna get out of me? What am I gonna get from them in in in the choice becomes smaller because obviously you start to eliminate immediately your if you are, say an expert, let's say you know, in reading, you know, the situation you can understand if this company is for you or not, by reading the people you're going to use, you are interviewed by for example. So definitely is something that is different now. Now talking about the new generation, the new generation, they might be careless, you know, they say, Okay, let's give it a try. There's nothing to lose. Okay, they try one they stay a few months, then they are, you know, what, no, this is not for me, I'm going resigned and go somewhere else, and then they go somewhere else and they go somewhere else. Because as I said, you know, jobs are plenty at the moment. So there is there is there are many opportunities and people you know, even even people that are tech, tech knowledgeable, you know, they can even work from home or you can do something online, they can program something maybe an application and they can earn some money very quickly, you know, they can just work on Uber or something like that. So there are many ways to earn money today. You know, it's not just about having a full time job.
 
</strong>Michael Hingson ** 37:13
Right? How do you think Airbnb has affected the hospitality industry? That was an interesting question. I thought I would spring up and just see what you thought.
 
<strong>Rocco Bova ** 37:27
I Lloyd Michael, you know, when when Airbnb grew up so quickly, you know, orderlies were scared oh my god, what are we going to do now? You know, these Airbnb guys that they broke everything you know, there was there was no longer hotels only and now that also homes the you know, what, what are we going to do? We're going to lose so much business. Did we hotels keep opening, new brands keep sprouting. The room count around the world keeps growing the population of the world keeps growing too by the way so we are eight plus billion people right now in this planet and the likelihood is that we're going to keep growing even even to more people in that in the next 1015 20 years. So the scare of being affected by Airbnb to me is it was unnecessary. And n is proven by the fact that actually Airbnb pushed hotels to get better. So why do I need to go to an Airbnb and not hotel so it tells the need to start to get the game up because Airbnb was getting the gap very quickly. Airbnb lately started to lose grounds they became too commercial they became they grew too much and there's literally no control so just room rental for one night or two nights or whatever. I'm actually happy that is is some cities like New York Venice you know Rome Berlin and sort of support they're starting to put rules because it is impossible to get a normal rental in city center so that was not good also for normal people like me and you you know if I want to rent an apartment in the center of London or New York or Boston, you know, I don't need to spend $10,000 a month you know, I want to spend the normal a normal rent which is reasonable. And so I'm glad that you know some rules are starting to come into place for Airbnb, because in case you don't know probably you do. Airbnb was was not born to rent a room for one night. Airbnb was, was born to rent a room for students are long term, but not shorter. You know, and when we say short term, it definitely was not one night or two. He was for a month or two months, maybe 45 days but good and Airbnb became another hotel another way to be a hotel without having the permit the licenses, paying taxes and so on and so forth. So, from their point of view, I think that some regulation, they should have come even much earlier. I don't know why it took so long.
 
</strong>Michael Hingson ** 40:15
And I think it makes sense to to deal with something like an Airbnb for long term rentals, because that's not what hotels typically are designed for.
 
<strong>Rocco Bova ** 40:27
No, no, wait for that. You have service apartment. Yeah. Which is, which is like a hotel, but it's now is for serve for long term rent, you know, you have proper amenities for long term rental.
 
</strong>Michael Hingson ** 40:40
Or you have Airbnb, and that's fine. Personally, for me, I certainly wouldn't want to I, I like when I go somewhere to use a hotel room because I don't want to take on the responsibility of preparing food or doing other things like that. But I also know I'm only staying for one or two nights or just a few nights. And I've been in long term rental apartment situations, and that's fine, but that's different, too. So when I when I travel, I just think that it works a whole lot better for me to be in a, in a hotel environment. I know when my wife wife was alive. Since she was in a wheelchair, it also was a lot more relevant for her because most Airbnb type houses that were made available for rental, we're not necessarily overly wheelchair accessible. And there's nothing that makes that happen, or there hasn't been
 
<strong>Rocco Bova ** 41:38
That's correct. That's correct. But on the other hand, we also are in a situation where even Airbnb is starting to transform themselves because they reach a point of stabilizing so what is going to be next for Airbnb as well, they cannot remain what Airbnb was 10 years ago, they need to start to innovate as well, I feel that that's why they're losing ground of it. Airbnb, I think that they do not innovate enough. Since the past five, seven years, they have not changed their business model. You know, this, they tried to make this experience so you know, leave like a lot, you know, leave like local stuff. Therefore, this is not for them, because they don't manage this, you know, somebody else does it for them. I mean, I just feel that Airbnb is probably time for them to do to shake the tree a little bit, you know, and get something new.
 
</strong>Michael Hingson ** 42:36
We'll see what they do.
 
<strong>Rocco Bova ** 42:39
Absolutely.
 
</strong>Michael Hingson ** 42:39
So you've talked a lot about the talent pool and that people know they can make a lot more money. Sometimes if they go somewhere else, or they feel they can where it's going to be the end of all that is it? Is it a spiral that's out of control and is never going to change? Or what do you think will happen these are
 
<strong>Rocco Bova ** 43:02
the next two years I think is gonna wait is where we're going to see the worst part of our industry I have a feeling that what's happening right now is gonna only gonna get worse for at least another couple of years. During this two years, I hope that the industry is going to do something and and I hope that they understand that that if we don't do anything, it's just going to get worse and worse. So maybe this is also why this battle you know, my personal battle of getting this off the ground you know, this humble house project to the you know, which may never take off but as far as I'm concerned is already off the ground because a lot of people is already asking me for and it's very curious. So the curiosity for me that means that there is a need for for change in the business model of the industry. I also feel that you know that small investors they should be encouraged. Now when I say startups, I don't mean startups only in technology we should also encourage in help young investasi naturally get into independent hotels rather than be part of a big chain. So there is a trend right now for example, you know that more and more people they want to experience an independent hotel and no big brands that's why big brands they keep churning new brands every every month because customers want something new you know but getting out a new brand from Marriott is just gonna be another Marriott I'm sorry to say that I don't think Marietta can really make a new brand you know they just make another Marriott which is called something else. But it still is a marriage so is the ultimate so isn't a continental. So for as long as the we don't help people you know and the young investors for example, young age first getting into business, you know, I think it's gonna be very difficult to create something innovative really?
 
</strong>Michael Hingson ** 45:07
Well, when you look at, let's say, Hilton, you've got Hilton Garden Inn, you got Hampton Inn and Suites and you've got Embassy Suites, for example, and they're different but it all comes under the Hilton brand. Every Embassy Suites looks alike. I like Embassy Suites because of some of the amenities but is it really a major innovation I guess that's a subject that people could probably debate although you
 
<strong>Rocco Bova ** 45:35
know and all these brands obviously they they they observed there was a segment and it was a niche market I was looking for that kind of product that's why they created it which is fine. But can we can we really make something really unique you know really cool. You know, I think I think the last the last cool brand you know in hospitality was probably 30 years ago you know when the W hotels cave and then one where maybe you know this Ian striker for example, you know, it was kind of innovative in in creating this lifestyle cool vibe, you know, young models and Romanian women you know, going into this bars lively with school, live music, but you know, from there everybody coffee, coffee, coffee based, you know, it was not really innovation Any, any, any longer. So I think, I hope that there will be some some kind of change. So, yeah, the glamping is now coming up as a, you know, one of these hot topics at the moment. So, you know, cabins and tents and whatever, you know, everything that is luxury, you know, their conditioning, and they have all the amenities like a hotel, but they're in the middle of the jungle, this is also kind of new, so it's only five, six years old, this has become kind of very hot topic. But you know, let's see, what's what what else is gonna is gonna happen. That's why I say personally, I didn't want to reinvent the hotel. concept as such, I wanted to reinvent personally, you know, in my humble house, the business model more than the concept, because hotel concept at the end of the day is still the same, you know, no matter what you do is glamping? Or when is the luxury of big box Hotel?
 
</strong>Michael Hingson ** 47:20
There's nothing wrong with that. No,
 
<strong>Rocco Bova ** 47:23
absolutely. Absolutely.
 
</strong>Michael Hingson ** 47:25
It's it's the other parts of the infrastructure, as you're talking about that are an issue almost like the talent pool in general. What do you think the the hotel industry is going to have to do? And maybe the other way to look at it is what do you think that the talent is going to have to do to change to address some of the issues that we're facing now? And you said that you think it'll get worse over the next two years? What do you think has to change or will change that will kind of, hopefully bring things back to a little bit more even keel?
 
<strong>Rocco Bova ** 48:00
Well, one, the first we need to get back to school, you know, let's look at the school system.
 
</strong>Michael Hingson ** 48:06
I was gonna ask about that. Go ahead. You know,
 
<strong>Rocco Bova ** 48:10
if you go to hotel school, what are they going to teach you first? And second? Who are the teachers teaching you? Yeah, you know, most of most teachers, probably the last job was 10 years ago, 15 years ago, then they got into teaching, and then everyone went back to work. So they're teaching you something that they've learned 15 years ago, which is already obsolete, completely obsolete. You know, tell schools normally the same student, every every year, or your two years, they send them to six months internship. If I were in the school system, I will send the teachers every year, at least for one month, back to work to understand the same what really is going on in the industry, firsthand, no, through Google or books or whatever investigation, no, no, to leave exactly what's happening in the industry. The second thing, I think that the programs are also, you know, they don't teach students on how to get into work immediately. I mean, probably some school they do Vietnam, but but they don't tell you the they don't tell you real stuff. They only tell you the fluffy stuff, you know, what is beautiful and what works. So, you know, you can meet a lot of people just so true. But let's talk about the real life story. You know, let's talk about you know, let's teach young students or how to make a choice between a m prime P. And people a MP will be you know, how can you choose the best people to work for, you know, one of the things that you need to look when you join a company, not just the brand, and how many awards and how many stars they have under their belt. But what are the leaders behind, you know, so important nowadays. And last but not the least, we should lower the expectation issue. You know, I think that many schools, they give you expectations of you know, when you come out from here, you become a manager? Well, I mean, it's, you know, I remember I made something public some six months ago on LinkedIn. There was a Swissotel school which, you know, with their tagline, Thomas, a student, leave as a manager. Wait a minute, oh, my God, I obviously made it public. I was, I had, like, 22,000 likes or something like this with this post, I was very popular. And, and I also was approached by the school itself, you know, and they told me, Rocco? No, we mean that we didn't want to say this specifically. But I said, Okay, well, what is that you want to say, you know, be honest with yourself and with the students, you cannot promise you cannot over promise and say, No, of course, you come to us and you become a manager doesn't work like that, you know, you have to be honest, also, you know, with, with young young people, because to become a manager, it takes time to become a manager takes knowledge, you have to learn even more when you get out of school. And you have to go through rough time to understand that you know, how to become a manager. So, you know, I remember 113 years ago, four years ago, before the pandemic, you know, I had this student from a very prestigious Hotel School in Switzerland. And he said to me, I want to be a consultant. And I told him, okay, let's talk about in 25 years, then I can tell you how to be a consultant. And he said to me Why 25 years, I said, because he took me 25 years to become a consultant. Now today, I can say, I can consult anyone because I've got the experience. But 25 years ago, I didn't know how to consult. Google doesn't tell me how to consult chat. GPT doesn't tell me how to consult someone, people, they want to know exactly what to do with their business, you know, as a consultant, and my success depends on what I say to my client. So anyway, didn't you didn't like that, and then talk to me ever since. But that's okay. Well, the other part about
 
</strong>Michael Hingson ** 52:17
it is that we live in a world that has been taught to demand instant gratification instant things. And the reality is, it doesn't work that way. And you know that and I know that there are so many people who don't understand that, you know, they come to our school as a student and leave as a manager, what are you teaching them about management? How are you doing it? And, you know, if they're just doing the same old stuff, they're not certainly teaching someone how to truly be a manager, because a manager isn't just someone who knows how to run a hotel. But a manager has to learn the skills of how to deal with employees how to deal with the people who come to the hotel as guests, what what do you do? How do you do it? And how do you make people feel welcome on all sides?
 
<strong>Rocco Bova ** 53:12
Absolutely, in, you know, the most difficult part in our industry, or possibly any industry is actually dealing with people, you know, both customers and employees. But in our industry, I say more our industry, because our industry is made of people, you know, we deal with human failing, every single moment, every single is we're dealing with people feelings. So the way you talk to people, the tone of voice, your body language, your attitude, your mood, influence everything and everyone around you. So if you don't know how to control that, how to manage yourself first, how can you manage others? Impossible. Even less consulting? Come on, let's get real. You know, so,
 
</strong>Michael Hingson ** 53:56
you've said that we've lost millions of people, because of the pandemic and so on, who will never come back? How do we work to get some of those people back? You
 
<strong>Rocco Bova ** 54:07
see, Michael, again, I go back to the title of your or your podcast unstoppable and that not everybody is unstoppable. Not everybody was actually able to have this stamina to continue no matter what. Not everybody was able to come over fear of not knowing what's going to happen to them and to their family and to the to the loved one more. So. Being a stock unstoppable is not for everybody. I think that the people they knew or they became unstoppable because of their strength because of their willingness and because of their stamina. They made it and they will make it again you know, no matter what is going to happen next They will make it again. And, and I've learned that all the time, you know, it's not the first crisis that I go through probably just like you. You know, my first big one was the the team Twin Tower in New York, you know, it wasn't the Middle East at the time. And everyone coming from the Middle East was terrorists, no matter what, you know, we lost business one day to the next, you know, we went from 90% occupancy to zero in a matter of days. You know, when then then, when I was in Singapore, in 2003, we had the first pandemic, which didn't spread as far as right as COVID. But SARS was just as bad for Southeast Asia was terrible, you know, all the hotels in Southeast Asia were empty. And then, and then we have 2008, the financial crisis. In 2007, I was in New Delhi, where they were a terrorist attack, you know, the Taj Mahal is on a surfboard. And then I went, I went, I was in Oman, and we had this Arab Spring. And then, now we are all we also have this, this pandemic, so it's not the first time I go through a crisis. But a crisis also give a lot of opportunities. So if people get into fear, that's where they get lost, that's where they become. They don't know, they don't know what to do. They they get in panic, and then they freeze. Instead, when you get into crisis mode, you need to stay more focused, and understand, how can I make the most of this moment? What can I do now. And, believe it or not, so that you know, also, when I went in, when I went through this particular COVID, you know, it was also it was fearful for me, I cannot lie to you that I was very fearful. For the first time actually, I also came into this freezing position. But then after a few weeks, I start to talk to myself and say, You cannot do that. Now your family depends on you. Your livelihood depends on you. Your mental health depends on you, you got to do something. And then suddenly, I was listening to some podcasts, and then one guy is spying on me so much, I removed my fears immediately. And I and I, I went, I made a decision that actually change my life, change my life and change the life of the wonderful 50 employees that were working at a time in the company in in Chile, Yucatan, you know, when I was employed at the time, and guess what, from the moment, I became so much stronger, so much self confident, in so much secure that again, in, in a situation of of all of a crisis, that is an opportunity.
 
</strong>Michael Hingson ** 57:55
And isn't that what it's about? And I think that you realize that there are so many things that you can't control. And as I talk about here, a lot there, excuse me, all the things that you you do have control over. And those are the ones that you have to address and you chose to let your fear be a tool for you. And you chose to not fear and be overwhelmed by stuff. And yeah, COVID is certainly something that affects all of us, and affected all of us. And I don't know when or if that is going to totally go away. I don't know how, you know, I don't know how it's going to progress. They're talking about there being a major upsurge during the winter. And that's very possibly going to happen. And we're going to have to deal with that. But that isn't something that I have control over. That isn't something that you have control over. But we certainly do have control over how we choose to deal with it. And whether we allow fear to overwhelm us or whether we allow fear to strengthen us, which is what you're talking about here.
 
<strong>Rocco Bova ** 59:09
Absolutely. And become a stalker.
 
</strong>Michael Hingson ** 59:12
And, you know, I, I think everyone can be unstoppable. But many people choose not to learn to grow. And unstoppable in part also really requires that you look at yourself. People don't like to do that.
 
<strong>Rocco Bova ** 59:30
Yep. Yeah, absolutely. I can only agree with you with that.
 
</strong>Michael Hingson ** 59:34
So it is a challenge. Well, any last things, any last thoughts that you want to add to what we've talked about? We've been doing this for an hour and I've really enjoyed it, especially the last five minutes. I love what you've had to say but any anything that you want to leave his final thoughts for us? Well,
 
<strong>Rocco Bova ** 59:54
Michael, I can only say that the hospitality industry is the most one The whole industry in the world, I will not change this for anything, I will do everything all over again for another billion times. I love I keep loving the industry I think is still a wonderful place to be something that you can teach to others. The hospitality industry teaches you a lot, by the way, as is, is an industry that prepares you for so many things, you know, you have situation of fires, bombs, explosion, you name it, you know, everything happens in hotel, you know, you know that. And, and definitely is I mean to say I would recommend it to anyone because he makes you a better person. That's why I was so glad when my son told me that he was going to study hospitality management. So I'm very proud of even and on my daughter as well, because maybe she will get into the industry as well, even though she's studying marketing doesn't say that maybe she's not gonna join the industry, too. So let's see that.
 
</strong>Michael Hingson ** 1:01:03
We'll see how that goes. Have you written any books?
 
<strong>Rocco Bova ** 1:01:07
You know what? I'm not gonna lie to you. But the last book I read was The the biography of Steve Jobs.
 
</strong>Michael Hingson ** 1:01:16
But you've gotten any? Oh, go ahead.
 
<strong>Rocco Bova ** 1:01:19
No, I will say that, you know, I don't like I don't like to I don't like Hubble as a branch. I'm not an Apple guy. I'm silly. I have my laptop, my window. And my phone is is Google, Google face Google software. So I'm not an Apple guy. However, I love how Apple was born and grew, they grew up to become what it is. Today's a global brand is one of the most successful brands, you know, ever, ever invented. In I love how Steve Jobs actually made this brand. What are these? Today, if today, Steve Jobs was alive, I think that happened would have been 10 times more successful. Today, I agree at least at least 10 times. So I love the guy, but I don't like apple. Sorry. Sorry, for everybody else, you know, well, I
 
</strong>Michael Hingson ** 1:02:17
I like the iPhone, because it's more it's the most accessible smartphone. Now that happened, in part because Apple was going to be sued if they didn't fix it, but they chose to do it. And they did a great job. There about 95% There, there are still things that they should do that they're not but you know, overall, I know what you're saying as far as the hospitality industry. So you haven't written your own book yet. And maybe someday he'll decide to do that.
 
<strong>Rocco Bova ** 1:02:47
Let's see. I'm still too young, off. Hopefully, before I retire, I consider that and see I need to I need to find a ghostwriter. And perhaps somebody can help me with that.
 
</strong>Michael Hingson ** 1:03:00
They're out there. And yes, so maybe that that's certainly something that's good to do. Well, my first book was published when I was 61. So see, there you go. You got eight years. Exactly. Well, I want to thank you, Rocco, for being with us. This has been a lot of fun. And I think not only inspirational, but I've learned a lot and I love to hear your your discussions about business and so on, which validates so many things. So thank you for doing it and for being here with us. And I want to thank you for listening out there. We really appreciate it. Rocco, if people want to reach out to you how do they do that?
 
<strong>Rocco Bova ** 1:03:39
It Michael, I'm I'm very active on LinkedIn. So you can type of my full name Rocco Bova, you can definitely find that I know many people with my name. So can you spell that?
 
</strong>Michael Hingson ** 1:03:49
Could you spell it please? Yes,
 
1:03:50
is R O C C O that's my name. And my family name is B O V A. So you can find me very easily on LinkedIn. And then you you can follow me and I'll be very happy to follow back. And, you know, let's learn from each other. You know, I make my profile, open and public so people can actually reach out you can send me a message without being connected as well. So I reply to everyone that sent me a message. So reach out if you want to have an opinion, or if you want, just talk to me. I'll be happy to do so.
 
<strong>Michael Hingson ** 1:04:29
There you go. So reach out to Rocco and tell him what you think and have a discussion with him. I enjoyed this and we're going to stay in touch for sure. And I hope that wherever you're listening, you'll give us a five star rating we would really appreciate that. And of course, as always, I really value getting your emails and your comments and if you'd like to email me, please do so at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> that's m i c h a e l h i at a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. I'm gonna go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o n all one word. But please give us a five star rating. Reach out to Rocco. I think you'd have a fun time discussing this with him and whatever you want to talk about with him. So I think it makes perfect sense to do and I hope that people will reach out to you, Rocco. And once again, I want to just thank you for being here with us and making us be able to be a part of your day
 
</strong>Rocco Bova ** 1:05:34
has been a pleasure. Thank you so much for the invitation.
 
**Michael Hingson ** 1:05:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Hotelier and Consultant with Rocco Bova</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/93a2dddf-6943-4bb4-be8b-22f1e8dfbf17.mp3?source=rss&amp;ext=asset.mp3" length="97567011" type="audio/mpeg" />
<itunes:episode>227</itunes:episode>
</item>
<item><title>Episode 226 – Unstoppable ARC Colorado Thrift Stores CEO with Lloyd Lewis</title>
<guid isPermaLink="false">https://pinecast.com/guid/b03135e1-945d-4084-a7ee-cecb69c457fe</guid>
<pubDate>Fri, 26 Apr 2024 10:00:54 -0000</pubDate>

<itunes:duration>01:01:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3cc1e120-36e3-4d49-b988-79de04b20715/UM226-Lloyd_Lewis-Coverart.jpeg.jpg" />
<description><![CDATA[<p>You may or may not be aware of ARC. This is an organization that for many years has championed the lives, rights and welfare of persons with Intellectual and developmental disabilities. One of the main funding sources for ARC is its thrift stores. Not only do these stores provide a revenue source, but they also provide employment for many persons with all kinds of disabilities.
 
Our guest, Lloyd Lewis is the CEO of the ARC Colorado Thrift Stores. For the past 18 years he has grown the Colorado network from approximately $2 million to a large operation employing several hundred persons and greatly helping to financially support the activities of ARC.
 
My conversation with Lloyd is far ranging and quite informative. We talk a lot about the broad subjects of disabilities including the myths and fears promulgated within society. Lloyd offers some keen observations on how we can and should work to make society more inclusive. Lloyd’s education and earlier business and legal background afford him a unique and strong skill set for the job he does today. I think you will find our conversation well worth your time.
 
 
<strong>About the Guest:</strong>
 
Lloyd Lewis is the CEO of the Arc Thrift Stores of Colorado, one of Colorado’s largest nonprofits, employers of persons with intellectual and developmental disabilities, and relief organizations. Under Lewis’ tenure, Arc Thrift has funded over $250 million to nonprofit causes and charities since 2005.
 
Lewis is a passionate champion on a crusade to promote a new way to think about inclusion and diversity.
 
Lewis the recipient of a Civil Rights Award and received the World Citizenship Award from the International Civitans, an honor that has included such noted past winners as England’s Prime Minister Winston Churchill and Eunice Shriver, the founder of Special Olympics.
 
Lewis sits on the board of The Arc of the United States Foundation and is treasurer of Inclusion International, a worldwide organization advocating for people with intellectual and developmental disabilities, with members in over 100 countries.
 
Lewis has a 19-year-old son with Down syndrome.
 
He is the author of <em>Why Not Them?</em> a book about how his life was transformed by the birth of his son. In it, Lewis hopes to change the way our communities think about, connect with, and employee people with disabilities.
 
<em>Why Not Them?</em> is about a purpose-driven organization, arc Thrift Stores, whose mission is the success and inclusion of all of its employees, regardless of their abilities. It’s about opening doors, challenging the way we do business, and touching hearts and minds.
 
Written from the perspective of a father <em>and</em> a businessman, it asks us all to join in the fight for inclusion and understanding. It is educational and moving and challenges us – as individuals and as a community – to perhaps look at the world just a little bit differently.
** **
<strong>Ways to connect with Dr.Jonathan :</strong>
 
 <a href="https://lloydlewis.net/" rel="nofollow">https://lloydlewis.net/</a>
LinkedIn: <a href="https://www.linkedin.com/in/lewislloyd/" rel="nofollow">https://www.linkedin.com/in/lewislloyd/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, everyone, and welcome to another edition of unstoppable mindset where inclusion and diversity in the unexpected meet. And we get to talk today about inclusion and diversity. And if we're not, we may hit the unexpected as well, which is anything except inclusion and diversity. But our guest today is Lloyd Lewis, who is the CEO of the ark, Colorado thrift stores. And we're going to talk about ark and the thrift stores and everything else under the sun and why he's doing it and all that. So I'm not going to talk much, because that's his job. So Lloyd, welcome to unstoppable mindset. We're glad you're here, Michael.
 
<strong>Lloyd Lewis ** 02:00
It's great to be with you. And I really appreciate our opportunity to get to know each other and have a conversation. Looking
 
</strong>Michael Hingson ** 02:06
forward to it. Now we're in Colorado, are you?
 
<strong>Lloyd Lewis ** 02:10
We're actually I have stores across Colorado, from Fort Collins in the North Pole in the south across what we call our front range. And also on our western slope. My company is headquartered in Lakewood, Colorado, which is just a little bit southeast of Denver. Okay, we are all across the state. I
 
</strong>Michael Hingson ** 02:31
get to be in Littleton in May for the board meeting of the Colorado Center for the Blind and Littleton.
 
<strong>Lloyd Lewis ** 02:37
Oh, nice. Very cool. Yeah, Littleton is isn't as the city very near to us where we have a store and a very successful operation. And it's a wonderful city. Well,
 
</strong>Michael Hingson ** 02:49
I'm going to have to make sure that when we're going to be there that maybe we can at least meet in person. That
 
<strong>Lloyd Lewis ** 02:58
would be great. Please let me know when you're here.
 
</strong>Michael Hingson ** 03:01
I will. I don't remember the date. But I think it's around the ninth of may. But I'll let you know.
 
<strong>Lloyd Lewis ** 03:06
Maybe we could meet at my warehouse. We have a lot of wonderful blind call center agents there with adapted software. They do an amazing job for us. And I think they would appreciate getting an opportunity to meet you and and get to know you a little bit.
 
</strong>Michael Hingson ** 03:22
I may just stay an extra day or come in a day early to do that.
 
<strong>Lloyd Lewis ** 03:26
That'd be very cool. Very well. In any case, why
 
</strong>Michael Hingson ** 03:29
don't we start with you if you would tell us maybe about kind of the early Lloyd growing up and all that. Yeah, the
 
<strong>Lloyd Lewis ** 03:36
early Lloyd grew up in Tacoma, Washington. And I have a lot of family there. And the early Lloyd moved around a bit. California bit Bakersfield, high point North Carolina and Oklahoma City. And I had a stepfather who was doing transfers as a FAA controller. And I grew up, you know, doing well in school and playing sports. And really appreciate where I grew up, where we can see Mount Rainier from my backyard. And we had covered playgrounds because it rained all the time. Not like the kind of rain you're getting now. But it rained a lot in Washington and I actually like rain if it's the appropriate level. Not the LA rain you got right now but I've always found it refreshing. You had some snow this year. We've had a lot of snow this year. And we had that this past weekend. We were expecting a couple inches we got eight or nine inches. And we're having better weather right now as we're speaking. But this weekend, we could get even more so it's you know, I just wish we weren't getting so much of this because it interferes with my stores. If the roads aren't drivable people aren't likely to be out On the road, visiting my stores. So hopefully it'll be milder than what they're predicting right now.
 
</strong>Michael Hingson ** 05:08
Just for a point of reference, we're recording this on February 6 2024. So that's why we're talking about rain and snow and everything else. And typically, a lot of the weather that starts out in California does go East and elsewhere. So it's probably going to be a follow up to the storm that we have here that that you get. But it's a very slow moving storm. And that's why it's been so crazy out here, because we've had so much rain since it's just stayed over us and dumped a lot of moisture.
 
<strong>Lloyd Lewis ** 05:40
We see it on the news media, and it's very, you know, concerning. It's a lot of damage there. And power outages. And, you know, we in Colorado, we are, you know, sorry, this is the experience that you are having. Yeah,
 
</strong>Michael Hingson ** 05:56
well, and we will we will deal with it, which is cool. But at least we can and the cities and the government is doing their best to try to keep up with it all.
 
<strong>Lloyd Lewis ** 06:06
Well, I hope they can.
 
</strong>Michael Hingson ** 06:07
I hope. So. You did you go to college in in Colorado, or
 
<strong>Lloyd Lewis ** 06:13
I did not I ended up going to undergrad at the University of Oklahoma, in Norman, Oklahoma, and got a degree in political science.
 
</strong>Michael Hingson ** 06:23
Now, why did you go there as opposed to sign close? And I was
 
<strong>Lloyd Lewis ** 06:27
I was in high school at the time there. My stepfather had transferred Oklahoma City because he was teaching at the FAA Academy which is located. Yes. And then when it came time to do my undergrad. I had some counselors who thought I should attend an IV instead, I followed my friends to Norman, Oklahoma. And that was my undergraduate education.
 
</strong>Michael Hingson ** 06:53
Then what did you do? Then
 
<strong>Lloyd Lewis ** 06:55
I followed a girlfriend out to Massachusetts. From there, I did a paralegal training program in Atlanta, then hired at the Tennessee Valley Authority in Knoxville, where I spent a few years as a paralegal and applying for a paralegal job with an investment firm in Philadelphia, because I'd never been in the big city in the Northeast. And I ended up prior to grad school, being a municipal investment banker working on municipal financing projects, ultimately with Smith Barney, which Wow, fairly prominent firm at the time. Yes.
 
</strong>Michael Hingson ** 07:33
Did girlfriend follow you around or?
 
<strong>Lloyd Lewis ** 07:36
No, she that didn't work. He did her own thing. She actually she's done quite well. She went to do a PhD at Princeton and English, and became a professor at the University of Mississippi in a very successful career.
 
</strong>Michael Hingson ** 07:51
That's great. So did you ever find another girlfriend that took?
 
<strong>Lloyd Lewis ** 07:57
I did? Oh, good. Okay, I found a few. And then from Philadelphia, we thought the 1986 tax bill would disrupt our industry. So I took the Graduate Management Admission Test the GMAT application test for business school, I got admitted to Duke to Michigan to some other schools and Oh, my word and versity of Chicago. Which is, you know, considered, I guess, the best business school in America, per US News rankings. And I did an MBA graduate in 88, with a specialty in finance. It came out to Colorado in Boulder with IBM, as a senior financial analyst in their executive training program, and from there did a series of companies. I was director of finance for publicly traded medical equipment company. I was a CFO for high tech ultimately sold to micron. And then in 2003, my world changed. I had a little boy born with Down syndrome, whose name
 
</strong>Michael Hingson ** 09:07
I'm sorry, his name again. Kennedy.
 
<strong>Lloyd Lewis ** 09:11
Okay, and I got involved in scientific research advocacy. I met a neuroscientist at the University of Colorado working in that arena. And we partnered up and advocated at CU University Colorado across the country to try to get more funding for Down syndrome research at the time. It really didn't receive much funding and met a philanthropist daughter, whose father had founded stars encore she has a little girl my son's age with Down syndrome. We partnered up and ultimately that family created what's now the largest world's largest Down Syndrome research facility. The Linda cernik Institute named for the neuroscientist that I met and worked with initially on advocacy. My whole world changed with the birth of my son candidate What?
 
</strong>Michael Hingson ** 10:00
What caused you to really decide to make that change and go away from being a financial analyst and being very successful in the corporate world to clearly something else, just just because of his birth? Or did things happen that changed your life or when
 
<strong>Lloyd Lewis ** 10:17
he was born? You know, a lot of parents if they have a child with Down syndrome, you know, surprise them at birth, they might get anxious or depressed or angry or concerned. For whatever reason, none of that occurred to me, I just thought he was great would always be great. And I immediately thought about trying to help Kennedy, because people with Down Syndrome and intellectual disabilities have a lot of challenges and obstacles. So I went to a personal development seminar. I announced my goal in life was to raise $25 million in Down Syndrome research and Everyone applauded. And when I got down from the podium with that, holy smokes, I don't have money, I don't know anybody with money. And ultimately, the philanthropist daughter that I met, that family created the world's largest Down Syndrome Research Institute gifted with 32 million from that family believer in pointing the bat to centerfield, and, you know, shooting for the moon during the moon shot. And a few years later, unfortunately, the neuroscientist who was my friend and partner passed away from an aneurysm I took was my best friend at the time, I took a hiatus from Down Syndrome research, and was recruited to our by a friend that I had at IBM, and I joined arc, Mio five as CFO. Why? Well, I thought I could take my business skills and help create funding programs that would help people like my son.
 
</strong>Michael Hingson ** 11:56
So tell me more about Ark. So where it came from, what it is, and so on, if you would. Ark
 
<strong>Lloyd Lewis ** 12:03
thrift stores was created in 1968. To find Ark advocate chapters, who helped people with intellectual disabilities by jobs, housing, medical services, services and schools, affiliated with the Ark United States, the ark in the United States was the first parent organization during the 1940s, to advocate for humane treatment in large institutions where people like my son were being abused. And had my son been born in the 1940s. We would have been told, send him to Tunis, and forget about him, he won't walk or talk, tell people he died, don't tell people about him. But the Ark United States set about trying to create more humane conditions in these large institutions followed by deinstitutionalization advocacy, mainstreaming inclusion, public education, people like my son now live with their families, they participate in their communities. And the arcade United States with chapters all across the country, one of the top 10 charities in America does direct services and advocacy all across the United States, including advocacy in DC, with Congress and people, you know, important departments of the US government. So the art chapters of Colorado, all across Colorado, 15 art chapters, work with 1000s and 1000s of families and kids and adults. And again, try to help them achieve goals that, you know, a lot of us take for granted. How to find this job, how to find a place to live, you know, how to get your medical needs cared for, you know, how to be treated with respect in schools. And in our world, as as much progress has been made. You know, just through inclusion, people like my son have gained, on average 20 IQ points going from severe to mild impairment, moderate impairment to moderate to mild impairment. But still, there are tremendous challenges. 80% of people with intellectual dis 80% of women with intellectual disabilities will be abused. 40% multiple times 40% of men. There's an 80% unemployment rate for people with intellectual disabilities, the highest in the country. There's extreme shortage of housing and supports, there's a higher need for medical care. schools still have segregated classrooms for people with intellectual disabilities. So a lot of progress has been made, but there's a lot of progress yet to be made that the arcs are working.
 
</strong>Michael Hingson ** 14:54
Now is arc today an acronym for something. Now
 
<strong>Lloyd Lewis ** 14:57
it's no longer an acronym. Back in a Yeah, the word retarded, which is never used was actually an improvement over previous descriptions like Mongoloid ism, etc. It's no longer acceptable, right? It's just our it is just art today legally things are name as did the United States as have all the art chapters across the country, which
 
</strong>Michael Hingson ** 15:19
is, which is great and which makes perfect sense. And I kind of always wondered that whether and I sort of thought that that was the case. Well, my experience of being blind going back to when I was born in 1950, doctors told my parents the same thing, send him off to a home because no blind child can ever grow up to be a contributor to society. And he's just going to be a drain on your family. And that was the the tent the tone and the trend at the time, it was even worse than the other countries where they would just dispose of kids with disabilities when they were born.
 
<strong>Lloyd Lewis ** 15:57
Right, you know, we have many blind friends in Colorado, and they've all had similar experiences growing up, and challenges and obstacles. And, and, you know, our deep belief is that people with all disabilities, whether it's mental health, blindness, intellectual disabilities, physical disabilities, should be treated equally and afforded the same opportunities through education or employment as anyone else in society. And that's what we endeavored to do.
 
</strong>Michael Hingson ** 16:31
Being a little bit of a rabble rouser and troublemaker, of course, my position is, every person in society has a disability. And for most all of you, it's the fact that you're like, dependent. And if the lights go out, and you don't, well, if the lights go out, and you don't have a smartphone, or a flashlight nearby, you're in a world of trouble. Yeah,
 
<strong>Lloyd Lewis ** 16:51
I mean, everyone has issues of some type, whether it's, they have, you know, physical, physical issues, or, you know, they have hearing issues, or issues related to aging, or mental health. Or for some people, it's alcohol, some people, it's drugs, sure,
 
</strong>Michael Hingson ** 17:14
but I really, but I really do seriously choose to believe that life dependence is a disability, the only thing is that Thomas Edison invented the light bulb, and now light on demand has become so ubiquitous, that your disability is covered up, but it doesn't change the fact that it is one of the things that most people have to contend with in some way or another. Well,
 
<strong>Lloyd Lewis ** 17:36
you know, thank you for sharing that, you know, and you are absolutely correct if to do anything in our household, before we go to sleep depended on light. And without light. And without vision, I would be completely immobilized.
 
</strong>Michael Hingson ** 17:57
So and and the reality is, of course, you don't have to be but that's the way we're, we mostly are brought up. And the result is that we keep talking about blind people as being visually impaired, which is so wrong on so many levels, because visually, we're not now we look, we don't look different, simply because we're blind, necessarily. And impaired, is what some of the professionals in the field have made it but impaired or not. And it's it's really wrong for people to ever accuse anyone who has a so called traditional disability, physical or intellectual, of being impaired, because that means you're really just comparing us to someone else. And that's so unfortunate.
 
<strong>Lloyd Lewis ** 18:45
Well, thank you for sharing that. That's, that's very profound. And that's very meaningful and impactful. So thank you for sharing that. But
 
</strong>Michael Hingson ** 18:54
it is, it is something that we, we all deal with, in one way or another, and it's just kind of the way it is. So if we, you know, in looking at a lot of all of this, what about EI and people who are dealing with intellectual disabilities and so on.
 
<strong>Lloyd Lewis ** 19:18
But really, I just came to this conversation, from a meeting with my dei director, who happens to be African American, and our senior staff of 10 plus individuals, talking about the importance of Dei, with respect to people who have intellectual disabilities, with respect to broadening the tent as much as possible across the company for people with various various challenges in their own lives. They might be homeless, or they might be, you know, from poor economic or backgrounds, or they might be immigrants or refugees or veterans or formerly incarcerated or black or Latino, female, or we just, you know, every, every part of our society, we like to reach out to as much as we can to offer opportunities to be involved with us. We're very diverse company, which is pervert produced our latest EDI report. And we believe that diversity makes us all stronger, that everyone's different in some way. How
 
</strong>Michael Hingson ** 20:41
did we get most people in society, however, to recognize that we're not including disabilities in the diversity discussion, if you talk to most experts about diversity, they'll talk to you about sexual orientation, and race and gender and so on. And they won't deal with disabilities at all physical or intellectual or developmental. I
 
<strong>Lloyd Lewis ** 21:07
think it's a matter of awareness. I think it's a matter of reaching out and having these discussions, I presented to a group of two or 300 CEOs last year about the importance of including people with intellectual disabilities in their dei programs. I've spoken to national organizations. I've written a book, I'm at work on a movie with a film producer. And to me, I think it's a matter of, we need to reach out, we need to bring this to people's attention. And we need to advocate for our communities. And make sure we're included in DDI programs and discussions, I mean, that the ones that people talk about are more than deserving they're really deserving. But we are no less or no more deserving than other parts of dei programs, right need to be speaking out on behalf of people with disabilities to make sure that we're included in these conversations and in these programs.
 
</strong>Michael Hingson ** 22:15
Well, and we need to teach and help people with disabilities speak out as well, because the reality is that we tend to be ignored. And it's it's so unfortunate, you know, we're talking this month in February, about Black History Month, and so on. In October, it will be in Disability Employment Awareness Month and Disability Awareness Month. But you won't see anywhere near the visibility and the publicity and the talk about it. Even though it's a larger minority than black history, or blacks or African Americans or any of the other minorities who get recognized at one time or another during the year.
 
<strong>Lloyd Lewis ** 22:55
I think it's on us, I think it's on us to really speak out. And, you know, make sure we're represented, make sure we're included, make sure we're part of these conversations. And we need to bring this to people's attention and advocate, just like other groups have that advocated. And they're no less deserving of more than us. But it's really on us, it's on you and me and, and others disability leaders and people with disabilities to make sure that we have seats at the table.
 
</strong>Michael Hingson ** 23:33
Yeah. And I think that, that is a lot of it. We've we've got to get Congress and the states to do more to stiffen the laws and give us more of the laws that we need to have. Even though it should be a no brainer to do so. We don't find that legislators work nearly as fast as they ought to on some of these things. For example, we're just seeing reasonable movement on a bill that would require medical devices to be accessible. We still have debates regularly in the states and even in Congress about the fact that while the Americans with Disabilities Act should cover the internet, and the Department of Justice finally said, so there's still a lot of argument about it. And the result is a lot of places say well, I don't need to really make my website accessible because the Internet didn't come until long after the the ADEA. So the ADEA can't add in any way involve the internet, which is a ridiculous argument. But yet it is what we encounter.
 
<strong>Lloyd Lewis ** 24:52
Well, that is a problem. And you know if we could turn out 50 to 100 people to go talk to our legislators Talk to them session after session, day after day, week after week, we will get their attention. And we will make sure that we get these kinds of issues. You know, I chair five disabilities in Colorado, one of which is a Colorado cross disability coalition representing people with all kinds of disabilities. And the leader of that organization has become very prominent as an advocate, we have a policy aide for the lieutenant governor, who is my co chair for that organization. And we are making big strides in Colorado, getting lots of good legislation, but there's still there's still advocacy to be done. And we're talking about creating a permanent disability office as part of the governor's cabinet. But it again, it's on us to go after these issues. To get the attention of the decision makers, the legislators, the corporation's to make sure that we're not ignored to make sure that we're not back to the bus.
 
</strong>Michael Hingson ** 26:07
Yeah, it's it is a process and there's been growth, there's been movement, but there still is so much more that that does need to be done. And we also have to be proud of our own history and, and recognize that we've made a lot of progress. But there is a lot you have to do.
 
<strong>Lloyd Lewis ** 26:28
I am chair of something called the Atlanta Community Foundation, which is was a sister organization of Atlanta's community Inc, which was the nation's second created Independent Living Center initially on it, or it's helping people move out of nursing homes and get independent living skills. And we manage 200 affordable apartments for people with cross disabilities. And part of the history of this organization is the formation of an organization called adapt, which you're probably familiar with, which does all kinds of advocacy, nationally, nationally has annual sins and protests. Famously, in the 1980s. A gentleman Wade Blank, would march with Dr. King was in Denver, and he was Associate Director for a nursing home where he tried to create, you know, fuller lives, more enjoyable lives are some of the residents, his reward was getting fired. When he got fired. He started suing, you know, the nursing home, getting people removed from the nursing home and creating this independent living center. And one of the more notable actions he organized was something called the gang of 1919 people in wheelchairs, went out to a Denver bus stop as the bus rolled up, they rolled in front, some roll behind another bus rolled up, they roll behind that one. And that led to the first accessible buses in the country here in Denver, that spread out across the country. But they're you know, Berkeley and Denver are two prominent centers of disability history in America.
 
</strong>Michael Hingson ** 28:41
A couple of years ago, I read an article that said that New York City Manhattan specifically made a commitment that they're going to make, I think it was 95%. But it may have been even higher of all subway stations accessible, which meant wheelchair accessible, and so on. And I and I know, having lived in the area and been on a lot of those subway platforms. That is a monumental task, because some of them
 
<strong>Michael Hingson ** 29:20
I'll be interested to see how they create the space to put an elevator in to get people down, which is not that it shouldn't be done. But it was a pretty major commitment. And I gather it's moving forward because I'm not hearing anything that saying that people aren't moving forward with it.
 
</strong>Lloyd Lewis ** 29:35
Well, that hopefully they fulfill that commitment. Yeah. It's again, as you say, it's very important to listen to our community. And make sure that we are included to make sure that we have accessible means to live just like everybody else. How
 
<strong>Michael Hingson ** 29:54
does this whole lack of in some senses regarding disabilities dei I affect the civil liberties of people with disabilities.
 
</strong>Lloyd Lewis ** 30:06
Well, you know, if you're discriminated against in employment, you know, that is a financial impact that is unequal and unfair in very disturbing, there's a very high rate of poverty in our community, which is, needs to be addressed. And those are things that we are working on. And people need the ability to have equal opportunities employment. Similarly, in housing, housing needs to be accessible, it needs to be affordable, needs to be available to people with disabilities, medical care, there's higher needs of medical care. Yeah, there needs to be more attention in Medicaid and other insurance programs to make sure that our community get the kind of medical care that that that they deserve, as human beings, as citizens who should be treated equally with everyone else, you shouldn't have to be rich to get medical care. Yeah, you shouldn't have to be without the disability and the way we think of disability to get appropriate medical care, similarly, in schools, there's still segregated classrooms and school. Yeah, in the world of abuse. People with disabilities, extreme experience higher rates of abuse than others, just in every aspect of society. We are we are hurting people with disabilities if they're not treated fairly and equally with equal opportunities. We
 
<strong>Michael Hingson ** 31:52
were talking earlier about the whole issue of becoming more involved in the conversation and what you were just talking about reminded me of something. My wife, when she was alive, was in a wheelchair her whole life, we were married for two years, and she passed in November of 2022. One of the things that she loved to do and so she got me to watching it as well was television shows like The Property Brothers on HGTV, or they call Property Brothers. Okay. And it's to get two twins, twins, who will go renovate homes for people and, and so on. And they, they do build some, but the thing about it, and there are so many shows like it, that are all involved on Home and Garden Television, with renovating homes, fixing up homes and so on. I don't even even though it would make sense to do, especially since we have an aging population, what I don't see is any of these people making a part of their vernacular or vocabulary or modus operandi, putting in appropriate things to consider the fact that somebody in the future who may get that home will have a disability. And, and so the result is we don't, you know, they don't do it. I think I saw one Property Brothers show where it was a wheelchair issue, or there was a person in a chair. But they don't do it as a matter of course, and it would make sense to do. And some architects will point out why it's sensible to do.
 
</strong>Lloyd Lewis ** 33:36
That's a very important point. Again, we need to be reaching out to the cable show producers, we need to be reaching out to the media, we need to be reaching out the networks, the streamers, Netflix, Amazon, we need to be reaching out to the builders, the builders associations, they can't ignore accessibility. Accessibility needs to be able to be built in everywhere, everywhere. And it's unacceptable to gloss over our community and not really listened to our requests for accessibility and inclusion is just not acceptable.
 
<strong>Michael Hingson ** 34:21
I suppose. And I hear what you're saying. And I don't argue with with that at all. But I do suppose on the one hand, where where should people focus most of their attention? I know in the National Federation of the Blind, for example. Well, the whole issue of access in the way we're talking about for people in chairs and other people isn't quite the issue. It really is. But at the same time, how do you decide where to focus your efforts?
 
</strong>Lloyd Lewis ** 34:57
Well, you know, I I'm very involved in cross disability advocacy. I'm very involved in affordable housing integrated for people with disabilities. I'm very involved in a state disability funding committee funding innovative disability projects on the ark of us Foundation Board, working in the arena, trying to assist them expand their funding capacity. I'm on an international board with members in 100 countries because as much challenge as we have in America, in some parts of the world, it's even Oh, yeah, extremely challenging, and concerning and troubling. And I'm very involved in my own company, and providing relief to our community and food, food insecure, employment opportunities to marginalized populations. And we've hired hundreds of employees with disabilities to my company. You know, where one focuses, it is really dependent on one's primary concerns. And one's bandwidth. I am fortunate to be blessed with an ability to sort of, you know, do a lot of things all at once. And so I try to do as much as I can as much as many different arenas as I can. But, you know, whatever the primary issues are for the National Federation of the Blind. If that's one's main concern, you know, go for it, you know, start reaching out to as many people as you can,
 
<strong>Michael Hingson ** 36:53
yeah. Well, and, and they do. But I, but I think that the, the challenge is, is for all of us so overwhelming, but it doesn't mean that we shouldn't be dealing with it. And one of the reasons that is overwhelming is that there are so many myths and so many poor attitudes and misconceptions about things like employing persons with intellectual and developmental disabilities, or any kind of a disability, you know, what are some of the kind of myths that you encounter every day? And how do you? How do you deal with some of those?
 
</strong>Lloyd Lewis ** 37:30
Well, in my company, it's relatively easy to deal with the myths because I'm at the top of the company. So we don't have the same kinds of barriers and challenges that employees face in other companies. We are completely accessible, we are completely responsible, responsive to the needs of people with disabilities who work for us. With other companies, you know, it becomes more difficult because there are miss that it's going to be too costly, or there's going to be too many accommodations, or they're going to be safety issues, or legal issues or what have you. My response to all of that is, you know, we have to be provide accessibility to our employees, well make accommodations for all our employees. Well, so it's no no different than making accommodation for a person with disability than it is for someone who, who needs some time away with their kids or time away with an illness. Or they need a flexible schedule, or they need some kind of medical support. We need to think about providing accessibility and accommodations for everybody, regardless of ability or disability. Well, here's
 
<strong>Michael Hingson ** 38:51
another example. And one of the reasons I brought it up is to get to this point. So take the average employee who doesn't supposedly have a disability, right? What does any company provide them with? We provide them and I tell me this in a facetious way, but we provide them with lights so that they can see to walk down the hall and go to the restroom, and so on. We provide them with monitors and computers, and especially the monitors so they can see what it is that they have to do on the computer. We provide them with rooms that have coffee machines, so they can get coffee and other things like that. You know, we provide so many reasonable accommodations to the average employee period, that why should it be difficult to provide specific accommodations for maybe a subgroup of those people? And the answer is, of course, it shouldn't be a problem. If I go to work for a company, I instead have a monitor because I'm not going to use a monitor, although typically, computers come with monitors, but I need a screen reader to verbalize the the information that comes across the screen. But I'll get the argument well, but we didn't budget for that. And my response is, yes, you did. You provide what it is that people need in order to be able to access the information on the computer, just because what I use is a little bit different. We, a part of the conversation needs to be that we're providing lots of accommodations for everyone already.
 
</strong>Lloyd Lewis ** 40:35
Yeah, I completely agree. And in my own experience, it's no more costly to provide accommodations to people with disabilities and people who supposedly don't have disabilities. And it's just there's not really an expense differential anyway. And they were even if there were, we need to treat people humanely. People opportunities, well, where are we at as a society with our morality? Yeah, if we don't help everyone who can use our support? What what does that say about our society, even
 
<strong>Michael Hingson ** 41:11
if there were significant differences in expenses, which we know there are not. But even if there were, the bottom line is that any company that is doing anything, can figure out ways to offset those costs. But, but the reality is, there aren't significant differences at all. We
 
</strong>Lloyd Lewis ** 41:32
now live in this world of artificial intelligence. We now live in this world of the cloud. We now live in this world of extreme technical advances, medical advances. There's really no excuse not to support everyone in society, and give them reasonable accommodations. There's just no excuse. And that's
 
<strong>Michael Hingson ** 41:57
one of the reasons is that I object to the concept of being called visually impaired, because impaired is such a negative term, when you start to say anyone is impaired compared to anyone else. Everyone has impairments of one sort or another. And the reality is that we need to get that kind of concept out of our vocabularies, and least out of our mindsets. Well, I
 
</strong>Lloyd Lewis ** 42:23
again, I totally agree. Yeah. They totally agree.
 
<strong>Michael Hingson ** 42:27
So this is probably a little redundant, but what are some of the, the myths and fears that and this gets back to the whole conversation about disabilities? And I think why we're not so much included, but what are some of the myths and fears that people typically have about all of us, and especially I think, even more so with intellectual and developmental disabilities,
 
</strong>Lloyd Lewis ** 42:49
safety cost, legal accommodations, but we experience No, in my company, we have 450 employees with intellectual develop developmental disabilities, 450, Down syndrome, autism, cerebral palsy, all forms of types of developmental disability, my company has never been more successful. I got the company near 37. When we were doing all of 2 million in earnings, we have had 17 of 18 record years only interrupted by the COVID. year, we're now doing 20 million. And I've hired 450 employees with developmental disabilities.
 
<strong>Michael Hingson ** 43:34
How old is the company today?
 
</strong>Lloyd Lewis ** 43:36
is 55 years old? All right, so
 
<strong>Michael Hingson ** 43:39
in 18 years, look what you've done. Yeah, and,
 
</strong>Lloyd Lewis ** 43:42
you know, I attribute a lot of that to employ people with disabilities, love to contribute, love to work in teams are very, you know, positive and inspirational to their fellow employees. And they just appreciate being able to be part of the workforce, and do what the rest of us do. And, you know, to me, I would do it in any company. If I were the head of IBM or the head of Facebook or Apple, I would do the same thing.
 
<strong>Michael Hingson ** 44:20
I would, I would submit that one of the advantages of hiring a person with any kind of a disability who thinks at all would tell you I'm going to be more loyal to you because I know how hard it was for me to get a job and the very fact that you gave me a job is going to want me to stay there because you made me an offer and in theory, you made me feel welcome. Why would I ever want to
 
</strong>Lloyd Lewis ** 44:50
leave boys with with disabilities are extremely low in the hate to miss work? We get to three feet of snow on the road and they want to come into work. I have to order them not to. Yeah, I believe all of our employees with disabilities are our blind agents or employees with intellectual disabilities or wheelchair users. They are extremely loyal, the Colorado's, and they can benefit from employment period that the Colorado
 
<strong>Michael Hingson ** 45:21
Center for the Blind in Littleton has actually purchased an apartment complex where all the students reside. And they have to learn independent living skills, learn how to keep up the apartments and so on. But they go every day to the Senator. So it usually means taking a bus, I think it's close enough that you can walk but not during the snow. But again, people do the same thing. They're very committed to being there to learning the skills that that need to be learned. And they do whatever is necessary to make it work out. And that's what it should be.
 
</strong>Lloyd Lewis ** 46:02
Yeah, again, total agreement you did acquire,
 
<strong>Michael Hingson ** 46:05
I would add one fear that you didn't mention. And I'll, I'll say it and then I'll fall aside a little bit. The fear is, I could become like you, I could get a disability, it could happen to me in a moment's notice. Having said that, the response is, how often when we start to deal with fear, do we just worry about things to death? That will never happen? The reality is most people won't get a dis become a person with a disability in any way. Why are you worrying about it?
 
</strong>Lloyd Lewis ** 46:46
Well, in the employment world, I agree with you. But as we age, more often than not, people eventually acquire some kind of disability, physical mental, cancer, Alzheimer's, you know, as we age, more or less well, true herb as well, not everybody. But I think part of it is not realizing that, you know, at, at the end of our lives, most people are dealing with issues that they didn't deal with earlier now. Sure.
 
<strong>Michael Hingson ** 47:25
And so they also weren't prepared for that either, which is part of what society really needs to do.
 
</strong>Lloyd Lewis ** 47:32
So I think people need a deeper empathy and understanding of, you know, people like my son are born with Down syndrome. And, you know, they have typically cognitive issues, resulting in IQs, less than 76. And, you know, it's not like they chose that live. It's not like, you know, they didn't do things in their life to prevent that happening. My son was born with an extra chromosome 21. But he's, he's a wonderful human being. And he deserves the same kind of opportunities, and treatment as everyone else in society,
 
<strong>Michael Hingson ** 48:19
will he have a job somewhere?
 
</strong>Lloyd Lewis ** 48:21
He, he's already working part time at one of my stores. And he's finishing his last year of high school transition. Cool. But I think people need to understand that a lot of people don't choose their so called disability. They're born with it. And people don't understand that later in life. Most people will probably have some kind of issue they deal with, and how would they like to be treated later in life? Right? What kind of respect they deserve later in life? What kind of treatment do they deserve later in life.
 
<strong>Michael Hingson ** 49:03
One of the wonderful things that happens at the Colorado Center, and that I've talked about before is that if you enroll there, and become a student, if you are low vision, as opposed to blind, that is totally blind. But if you have some eyesight, you will still do most of your work, your travel training and so on, under sleep shades. And you will learn to do that as a totally blind person. And the reason
 
</strong>Lloyd Lewis ** 49:33
pardon me but describe sleep shades for me. Sleep shades are
 
<strong>Michael Hingson ** 49:37
the things that some people put on at night when their lights so basically, covering your eyes or got it. Yeah, I forget the other terms that people use for them, but that's basically just so that you don't see any light. Okay? And the reason for it is many people who enroll or matriculate into the center with and have who have low vision are people who have retinitis pigmentosa or something else has occurred with them. And they will probably lose the rest of their vision. And the philosophy of the center is. This is the time for you to learn all about blindness. And really what blindness means. And by doing so, when you lose the rest of your eyesight, which is not to say you shouldn't use the ICU half, but when you lose the rest of it, which very well could happen, you'll already know what to do. And you don't have to go through a second psychological trauma, and learn things all over again, which I think is so important, because we teach people that blindness isn't the problem. And I think it's true with other disabilities as well. It's not the problem. It's our attitudes and our perceptions that are the real issue that we face.
 
</strong>Lloyd Lewis ** 50:56
Yeah, I very much appreciate that kind of thought process. It's,
 
<strong>Michael Hingson ** 51:01
it's pretty cool. One of the things that you have to do if you're going to graduate from the Senator, is you have to cook a lunch yourselves, for staff and all the students, which means you're usually cooking for between 70 and 80 people, and you get to do the whole lunch plan, the menu and everything. It's really excited on graduation day for anyone when that happens, because they've learned Linus has been gonna keep me from doing stuff.
 
</strong>Lloyd Lewis ** 51:32
Do you know Brenda Mosby does that name ring a bell? No. She's my co chair for the Colorado processability coalition. And she has low vision, I believe. And that's a person that is you remind me, I will email intro I think you would really enjoy me with Brenda, who has a lot of your experiences and philosophies. And I think she would be an important person for you to get connected with in Colorado.
 
<strong>Michael Hingson ** 51:59
Sure. And on top of everything else, we can get her on the podcast.
 
</strong>Lloyd Lewis ** 52:03
She would she would be great on the podcast,
 
<strong>Michael Hingson ** 52:08
always looking for guests. So anybody who has a person you think we I
 
</strong>Lloyd Lewis ** 52:13
guess be at work? Yes.
 
<strong>Michael Hingson ** 52:15
We're always looking. So anybody listening, if you've got a thought for a guest, we want to hear from you. But that's great. I'd love to meet her. And, and again, we're going to be in Colorado, we'll we'll work that out. I think it'll be a lot of fun to do. But I think that for the most part, we really do need to recognize that what people think about us and not necessarily the way reality really is.
 
</strong>Lloyd Lewis ** 52:47
Here, I mean people's misperceptions that people have intellectual disabilities as an example. If they're not connected to someone, they don't realize the full value and contribution someone like my son can make. What I'd say get to know him, and his personality, and his sense of humor. And you know, the things he enjoys? Yeah, his ability to verbal communication is a little tough for him because of some, you know, physical features. Yeah, sometimes a company down syndrome. But you can miss estimate what his real intelligence level is, because the verbal thing, but
 
<strong>Michael Hingson ** 53:33
I will bet he's not shy about voicing his opinion or articulating where he can.
 
</strong>Lloyd Lewis ** 53:37
He's not shy at all. In fact, he's kind of like the life of the party. And he loves to give speeches. And he is not embarrassed at all, to be in front of 1000s of people and get the microphone and express his opinions.
 
<strong>Michael Hingson ** 53:55
What's the difference between an intellectual and a developmental disability?
 
</strong>Lloyd Lewis ** 54:02
Well, they describe two things intellectual is around IQ and developmental as around the various stages of development, you know, crawling, walking, the typical developmental phases of early childhood.
 
<strong>Michael Hingson ** 54:24
What are would you say some of the best industries? I'll be interested to hear your answer to this some of the best industries that are suited to support or employ persons with intellectual and developmental disabilities.
 
</strong>Lloyd Lewis ** 54:37
I would say every industry there you go. That's what we tend to think of certain industries that Yeah, look, but I'm telling you, every industry can have people with IDD work in that industry and be productive contributing members every year. I don't care whether it's tech aerospace, or the military, or every single and energy, retail groceries, every single industry can have seductive employees who have IDD and productive employees who have any form of so called disability.
 
<strong>Michael Hingson ** 55:24
Yeah, I think that's really the right answer. Why should we be limited?
 
</strong>Lloyd Lewis ** 55:32
Well, we're limited due to misperception. Yeah, that's my point, he went to lack of understanding, lack of awareness, lack of connection. And it's not always particularly the fault of these industries. Because unless you have a personal connection, you may not have had the opportunity to become aware of who people really are. This is same experience African Americans had back in the day and still have today that women have had and still have today, that gays have had and still have today. That there, there's a lack of understanding of so called, you know, diverse communities, that with understanding and connection, all of that goes away. All of that goes away
 
<strong>Michael Hingson ** 56:16
with all of the things that are going on today in society. And I think in so many ways, we are losing the art of conversation, and so on. Do you think that's making the opportunities and the whole potential for having the conversations that we're talking about tougher?
 
</strong>Lloyd Lewis ** 56:40
Yeah, these kinds of conversations can be tough, because people aren't familiar with them. And these are new concepts. And one has to set aside some biases, in a lot of cases unconscious biases, that again, with personal connections and awareness and direct contact. A lot of this stuff goes away. Yeah, you get to know who they are, she
 
<strong>Michael Hingson ** 57:03
got to know. Yeah. You discovered for
 
</strong>Lloyd Lewis ** 57:08
literally being in a room with somebody, or on the phone with somebody and getting to know,
 
<strong>Michael Hingson ** 57:12
you discovered that what you thought isn't really the way it is.
 
</strong>Lloyd Lewis ** 57:16
That is correct. That's absolutely correct. Well,
 
<strong>Michael Hingson ** 57:19
I want to thank you for being here with us and taking the time to chat with us about art about disabilities in general. Of course, needless to say, it's a topic that's near and dear to my heart. If people want to reach out to you and and talk with you more or or learn more about our How do they do that?
 
</strong>Lloyd Lewis ** 57:42
They can email me a Lewis l e w i s at ARC <a href="http://thrift.com" rel="nofollow">thrift.com</a>, A R C <a href="http://thrift.com" rel="nofollow">thrift.com</a>. On my cell phone 720-206-7047 Just say you heard this on this program. There
 
<strong>Michael Hingson ** 57:55
you go. Well, I hope people will do it, I hope people will reach out and the people will be more now stimulated and more knowledgeable about disabilities than they were before they came. I think that it's extremely important, and that they will help promote the conversation. And we'll have to work on getting the Property Brothers to come on to unstoppable mindset. These days. I think that'll be fun as less contact those guys. Yeah, Jonathan and drew Scott.
 
</strong>Lloyd Lewis ** 58:26
Wonderful conversation, really enjoyed getting to know you and have this conversation. And I think I learned a hell of a lot more from you than you learn from me.
 
<strong>Michael Hingson ** 58:35
Ah, not sure about that. I always love to
 
</strong>Lloyd Lewis ** 58:38
add a lot of wisdom in what you said.
 
<strong>Michael Hingson ** 58:41
Well, thank you. I appreciate it. I think we both learned a lot, which is the way it should be. I feel that if I'm not learning on these podcasts, and I'm not doing a good job, and I always find ways to learn so
 
</strong>Lloyd Lewis ** 58:52
this podcast is gonna be one of my favorite podcasts, you
 
58:55
will definitely get it. Well thank you and I want to thank you all for being here and listening to us. Love to hear your thoughts. Please feel free to email me at Michaelhi M I C H A E L H I at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page at WWW dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o <a href="http://n.com" rel="nofollow">n.com</a>. And I should have said and will now say that we met Lloyd through Sheldon Lewis at accessiBe you know, Sheldon.
 
<strong>Lloyd Lewis ** 59:29
Well, thank you. Thank you so much, Michael. I very much enjoyed this.
 
</strong>Michael Hingson ** 59:32
Well, thank you for being here. We really appreciate it. And let's do it again.
 
<strong>Lloyd Lewis ** 59:38
Please do it again. More to learn. Let's do it again.
 
</strong>Michael Hingson ** 59:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable ARC Colorado Thrift Stores CEO with Lloyd Lewis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b03135e1-945d-4084-a7ee-cecb69c457fe.mp3?source=rss&amp;ext=asset.mp3" length="89023733" type="audio/mpeg" />
<itunes:episode>226</itunes:episode>
</item>
<item><title>Episode 225 – Unstoppable Transformational Life Coach with Dr. Jonathan Marion</title>
<guid isPermaLink="false">https://pinecast.com/guid/85306c55-59f6-458e-bc8d-d6848bae9959</guid>
<pubDate>Tue, 23 Apr 2024 10:00:04 -0000</pubDate>

<itunes:duration>01:10:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6f772f68-5f94-4f3b-a755-f2e3c6f83d45/UM225-Dr._Jonathan_Marion-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this episode is Jonathan Marion. Dr. Jonathan Marion believes that when we LIVE, CONNECT, &amp; COMMUNICATE authentically, we send out ripples…. which send out ripples…which make the world a more caring and connected place, one ripple at a time. Don’t you just love that belief? Jonathan grew up in the Boston Massachusetts area and then, after doing his undergraduate studies in California began to travel to several countries. He came back to the U.S. and attended UC San Diego where he received his Master’s degree and his PHD. He will tell us about that.</p>
<p>After learning a bit of Jonathan’s history he and I begin talking about his career and, specifically, why he left academia after 20 years to begin a fulltime coaching, consulting and speaking career. He and I discuss much about the kind of coaching he does and we talk about a number of lessons he gives that I think will benefit all of us. I hope you agree.</p>
<p>In addition to his other accomplishments Jonathan is an author. He also has a keen interest in dance. In fact, we found him in Portugal preparing for a dance festival and contest.</p>
<p>Jonathan offers many life thoughts and lessons during our hour together. I think you will find his discussion and thoughts down to Earth and useful. Please let me know your thoughts.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Jonathan Marion believes that when we LIVE, CONNECT, &amp; COMMUNICATE authentically, we send out ripples…. which send out ripples…which make the world a more caring and connected place, one ripple at a time. Having seen this dynamic over 20+ years as an award-winning cultural anthropology professor and author, Jonathan feels that how we show up is the key to living deeply meaningful and fulfilling lives – and now works as a transformational life coach, consultant, and speaker to be a catalyst for exactly such transformations.</p>
<p>Jonathan is passionate about supporting clients and audiences in transcending external accomplishments as measures of success to live truly aligned, rewarding, and meaningful lives. As a coach, consultant, and speaker, Jonathan draws on decades of experience teaching classes such as &quot;Culture &amp; Medicine&quot; and &quot;Body &amp; Identity&quot; to diverse audiences, has presented on &quot;Coaching Beyond DEI&quot; for the Fellows at the Institute of Coaching at McLean Hospital, Harvard Medical School, and is trained in Emotional Intelligence, Group Coaching, Positive Psychology Coaching, Clear Beliefs Coaching, and Body-oriented Coaching.</p>
<p>Overlapping his coaching and academic work in powerful and unexpected ways, Jonathan is also passionate about and has worked as a photographer and partnered dance instructor, now primarily focusing on Brazilian zouk.</p>
<p><strong>Ways to connect with Dr.Jonathan :</strong>
Website: <a href="https://stepsalongtheway.global" rel="nofollow">https://stepsalongtheway.global</a>
LinkedIn: <a href="https://www.linkedin.com/in/jonathan-s-marion/" rel="nofollow">https://www.linkedin.com/in/jonathan-s-marion/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there, and welcome to another episode of unstoppable mindset. Glad you're with us really appreciate you taking the time to listen, hope you enjoy what you hear. And if you do, please give us a five star rating. And I'd love to hear your thoughts about it. Dr. Jonathan Marion believes that when we live, connect and communicate authentically, we send out ripples, which send out ripples. And that makes the world a better and more caring and connected place one ripple at a time, which is an interesting concept. And I can buy that. I've always believed that we plant seeds, but whether it's seeds or ripples, that amounts to somewhat the same thing. And the idea is you you never know what's going to happen from what you do. But when you're doing it in a caring and connected and authentic way, it's got to be a positive thing. And that helps make the world a better place. And Jonathan was a cultural anthropologist and still is trained as a cultural anthropologist. He's now a life coach. And he's also a guest here on unstoppable mindset. If you haven't guessed. So Jonathan, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Dr. Jonathan Marion ** 02:28
Thank you so much, Michael. It's a pleasure to be here.
 
</strong>Michael Hingson ** 02:31
Well, lots obviously to think about and talk about, and we'll get to a lot of it. But I'd like to start with what I always think is kind of fun. Tell us about the early Jonathan, you know, growing up in some of those things that kind of led you a little bit to where you are or where you started, or whatever.
 
<strong>Dr. Jonathan Marion ** 02:47
You're, I had grown up just outside of Boston, Massachusetts, and sort of had one parent who was religiously observant, one who was more secular. And so I've sort of always lived somewhat in two different worlds. And I think that really set me up to then later on, as I went into academia, always be interested in social sciences. And just what did people think about and do the same and why and what did people think about and do differently and why. And then, after undergrad, I spent some time traveling, overseas, volunteered on a communal farm in Israel, traveled to several other countries. And when I got back to the States, and was starting to apply to different graduate programs, I ended up applying to eight schools. But after the fact, I realized it was an eight different disciplines and decided I needed a big umbrella. And that's where cultural anthropology came in. And it seemed like the biggest umbrella to me. And always having that sort of living in two worlds insider and outsider perspective, really took me down that track of becoming a cultural anthropologist. And so where did you do your undergrad work? My undergrad was at the University of Redlands in California, and I doubled majored in psychology and political philosophy at the time.
 
</strong>Michael Hingson ** 04:14
Cool. Well, you were in a place that had pretty decent climate overall.
 
<strong>Dr. Jonathan Marion ** 04:22
Absolutely, I'm a sun worshiper and was happy to get out of New England as nice as it is culturally, weather wise Southern California suited me much better
 
</strong>Michael Hingson ** 04:32
it is I hear you living here having lived in winter mass for three years and spent a good amount of time in the Massachusetts area. Love it, appreciated the snow and then later I lived in New Jersey of course also but I like the the weather of California course. I'm still convinced that the best weather in the country of San Diego but everybody likes what they like.
 
<strong>Dr. Jonathan Marion ** 04:55
I have to agree with you about San Diego and that's actually where I did both My masters and my PhD was at UC San Diego law. They're in La Jolla. Yep, you got it. Yeah.
 
</strong>Michael Hingson ** 05:06
Which is a wonderful place to be. So you got your PhD in cultural anthropology when you've settled on your umbrella and discipline, which is pretty cool. And then what did you do?
 
<strong>Dr. Jonathan Marion ** 05:20
Yeah, so specifically, the PhD was a subfield of cultural anthropology with psychological anthropology. So that permeable border between personality and culture. And for about six years after that, I was working as contingent faculty teaching part time at multiple campuses in the San Diego area. And then a lot of my work ended up in the field of visual anthropology. So both studying visual phenomena and culture, everything from architecture to performances, but then also the use of visual media to convey understandings that weren't amenable to words alone, and got hired as a visual anthropologist at the University of Arkansas, where I worked for over a decade before resigning from academia at the end of 22. Well, Arkansas
 
</strong>Michael Hingson ** 06:11
is quite the distance away from Southern California, different different weather,
 
<strong>Dr. Jonathan Marion ** 06:17
different climates and multiple ways. Yeah,
 
</strong>Michael Hingson ** 06:20
well, that's true. That is true. Definitely different climates and multiple ways. Well, so you decided in 2022, to leave academia? Why did you decide that?
 
<strong>Dr. Jonathan Marion ** 06:32
Yes, so the decision actually started back in 2019, it was the end of 22. When I actually resigned, I was for the first half of 2019, in Brazil, doing research on sabbatical. And one of my best friends who lives in Rio de Janeiro, I was staying at his house, and very generously, my friend Toronto gave me you know, a small bedroom to use while I was there. And I was sitting in his living room one day, and it's not one of the touristy parts of Rio, it's one of the areas where only, you know, local people live. And I realized I was living in a bedroom that was smaller than my closet at home. But I felt more at home. And I started to ask myself, What was that about? And I realized that my very good friends in Brazil knew what I did professionally. And they were proud of me, they were proud for me. But they didn't really care. They loved me as Jonathan. And that was a type of connection and interpersonal warmth, that I was never going to get as long as I was in an arena where it was all about external accomplishments and achievements. And that's what had me realized that I needed to start exploring other options outside of academia.
 
</strong>Michael Hingson ** 07:54
What was the significance of the small bedroom? Why did you feel comfortable? There? Are why was that significant?
 
<strong>Dr. Jonathan Marion ** 08:02
Yeah, so it was just on its own, it didn't mean anything to me, I've traveled, you know, off and on throughout most of my life. And sometimes you have a big place, sometimes a little place. But it was just recognizing that it wasn't about the external measure, it was, this is a very small, humble bedroom, that smaller than the closet of my master suite at my own house. And yet, I feel more at home in this small space. But because of the quality of the relationships, it wasn't about the space, it was about the place that was made by the relationships that were there.
 
</strong>Michael Hingson ** 08:37
Make sense? And then, of course, surrounding yourself, or having the opportunity to be surrounded by people who really care about you, who value you has to be something that's extremely positive and brings a lot of joy and a lot of comfort in a lot of ways.
 
<strong>Dr. Jonathan Marion ** 08:57
Absolutely. And it was part of the thinking then of, you know, what are the options, I have to live in a way where that's what's prioritized, and not the you know, sort of publish or perish paradigm? Yeah, in academia in a tenure track position with tenure by that point. And I didn't want to be living in a setting where it was just about what are your latest, you know, publications and presentations, and funding, and just those external measures of worth?
 
</strong>Michael Hingson ** 09:35
Yeah. And it's so unfortunate that we put so much emphasis on a lot of those things. It goes beyond just academia and so on. I know many people who talk about companies and talk about the businesses they were in I actually had a chance recently to talk to a man who is was a hotelier for 25 years. And he talks now about the time of the pandemic, and what has happened to hotels and the travel and tourist industry since then. And he said, it's gotten very cold, people don't value things the same way. It's all about how much money are we pulling in. And that's all there is to it, rather than necessarily putting as much emphasis on the guest as we used to, or even more important, putting as much emphasis on the employees as we used to. So he's actually creating a new structure, that he wants to start in the hotel industry, that would create an environment where the employees, assuming a particular hotel, under this umbrella would would profit that the employee should get part of the profits. And so he wants to institute a profit sharing thing, just kind of amazed me that I hadn't ever heard of that in the hotel industry as such before, don't know whether it ever was there. But his point was, people are going to be a lot more fun, people are going to be a lot more joyous and make guests feel more welcome. If they're feeling welcome and a part of what they're doing.
 
<strong>Dr. Jonathan Marion ** 11:12
Absolutely, it's the basic idea of you know, if people are proud of what they do happy about what they do invest in what they do. For them, it's employment, but they're the ones who are actually providing the experience directly to the guests.
 
</strong>Michael Hingson ** 11:29
Yeah, I mean, it's a job, yes, it's a job. But it can either be a fun job and a job you like, or it's just a job that brings in money, which means that you're not putting the same amount of commitment and, and joy and love into it. Absolutely, which is, you know, something that makes a lot of sense to understand. Well, so you decided to take the plunge and leave academia and do what?
 
<strong>Dr. Jonathan Marion ** 11:57
So I thought about it. And at least in the model in the United States, as a tenured faculty member, 40% of your job is research. And it was like, okay, I'm good at academic research and publishing, but I don't love it. So I don't want to do that. 20% is professional service. So professional leadership. And you know, I've been President of national organizations good at it, but I don't love it. And 40% is teaching. Within that, though, so much of it is following the sort of top down assigned learning outcomes and things like that. And the part of teaching that I always loved was the informal parts, the 15 minutes before or after class where students had their own questions about how different ideas we were talking about applied in their lives, or to circumstances they had heard about, or working with my graduate students, my MA and my PhD students, where I don't run a lab, it's not about you're doing a sub project of mine, it's, I'm helping you figure out what are your questions, and how you're going to find answers for yourself to your own questions. And the more I thought about that, that was life coaching. So I've ended up shifting over into the space of transformational life coaching, consulting and speaking as a result.
 
</strong>Michael Hingson ** 13:23
You know, I've been in sales. Basically, most all of my adult life, I learned a lot about sales from a Dale Carnegie sales course that I needed to take, because I had been given a choice of leaving a company from doing non sales type stuff, either leaving the company or going into sales, and, as a result, wanting to learn about it. And what I learned is that the best salespeople really are teachers. And what that means is that they love what they do, but they also know that they have to oftentimes teach customers, what they're selling, and why they're selling it. And even analyze, does that product work for you, and also having the courage oftentimes to be honest enough to say, that won't work, or this is, why it will or whatever. And I find that to be the most rewarding thing that I've ever been able to do in sales. And of course, since September 11, now I get to sell life and philosophy. So it still amounts to the same thing, but now selling the concepts from the other side, but I hear exactly what you're saying about teaching and the real important parts of teaching and we, we put so many stringent requirements that don't really add a lot of value, that it makes it a lot more difficult. One of the things that I've learned as a manager is my best job as a manager is not to boss somebody around, but rather how can I add value to make sure that You are being as successful as you can be. And we have to figure out ways to work together. And I found that the salespeople who really got that concept, were very successful because we've had off each other, we worked together, I added value to what they did, the people who didn't get it, and who wouldn't be open to maybe looking at doing some things differently that might have enhanced them didn't succeed nearly as well. And again, it's all about teaching.
 
<strong>Dr. Jonathan Marion ** 15:25
Makes total sense to me. So
 
</strong>Michael Hingson ** 15:27
it was, it was a lot of fun to do. So you've just been doing coaching for this year, basically,
 
<strong>Dr. Jonathan Marion ** 15:35
I had actually started doing it within the last few years of being in academia, it was just that I was also still working as an academic through the end of 22. And so now full time, I'm doing the coaching and consulting and speaking on related topics.
 
</strong>Michael Hingson ** 15:57
Where's home for you now?
 
<strong>Dr. Jonathan Marion ** 15:59
Actually, since beginning of 21, no beginning of 20. Yeah, beginning of 22. Sorry, I've been a full time nomad. Okay. So I, because I'm now doing the coaching and not the academics, I don't have to be in one location. And so taking advantage of that to get to travel a lot more, especially as I'd mentioned before that in the first half of 22, I'd been down in Brazil, doing research. And also part of my research was on the dance form of Brazilian Zouk. But then, in November of 2019, I'd had a bad spinal injury and nerve damage. And for five weeks, I couldn't even roll over on a side. I mean, I was close to paralyzed. And I was just starting to walk unassisted again when the pandemic hit. And so as someone who used to always travel and used to be very involved in movement, once I had the opportunity to not be tied down to the location of the university, I've really been traveling a lot to get back into dancing and training and just interacting with people in different places. And a way that I wasn't able to when I was linked to a job that was very location based.
 
</strong>Michael Hingson ** 17:21
So you don't really have a formal house or anything at this point. Nope, have
 
<strong>Dr. Jonathan Marion ** 17:26
nots. In almost two years right now, I will actually be aiming to return to having a home base somewhere, probably in the second quarter of 24. And looking to relocate my home base actually over to Portugal.
 
</strong>Michael Hingson ** 17:47
Not Santiago, but that's okay. Yeah, but
 
<strong>Dr. Jonathan Marion ** 17:50
if you look at, you know, geographic parallels southern Portugal, the Algarve is basically the San Diego region of the European continent. So that works for me.
 
</strong>Michael Hingson ** 18:03
I've not been to Portugal, I've been to Spain, but not to Portugal. But I understand what you're saying. But I love San Diego still so much. I, I was a nomad a little bit for a job back in 1976, because I was hired to work with the National Federation of the Blind and Ray Kurzweil and developing a reading machine for the blind. And literally, I lived out of suitcases in hotels for 18 months to work at various sites. So I'm familiar with the concept. I think that doesn't work for me as much. Now I like to be in one spot. And I think for me, probably a good thing with all the things going on. And the fact that the pandemic is still around, it's good to be able to lock down in a comfortable place. But again, that's me. And that's now a long time later from what I did before. But I uproot, but I appreciate the fun and the value of
 
<strong>Dr. Jonathan Marion ** 18:59
it. Yeah, absolutely. And I think there's part of me that again, it's probably linked to the cultural anthropology, like I do, like just encountering people where they live and I don't love doing the travel version, where I just hit tourist sites, I like to actually, you know, sort of situate myself where local people live and spend, you know, a couple of weeks there and just really get the feel of what is life like here and that just I find that very interesting and enriching, rewarding to just start to understand what it's like for people in different locations. And what did people still think about and do in similar ways and what in different ways, and that they all make sense.
 
</strong>Michael Hingson ** 19:45
As a public speaker, I have always enjoyed times when I could interact with people, not just who set up an event but really talk with the people in the area where the events taking place. And again, not the tourist as you point out, but the people who live there. And I've learned to value, for example, every part of this country, because I find that if you're friendly to people, again, going back to the ripple concept, if you connect in our friendly, I find that people are in fact, once I spent time in New York over several months, a number of times, and I was it was back when 42nd street and all the area around times square wasn't as nice as it is today. And people would say to me, aren't you worried about being outside? And I go, why? Uh, well, you know, there are some not nice people, I said, Well, only if you don't treat them nicely. And I found that I personally was able to get along with everyone. I never did get up to Harlem and spend time there, although I still would like to do that. But I've been to some pretty rough areas, and I find that people aren't going to bother you and be obnoxious to you, if you don't bother them or not obnoxious to them. And if you treat them well, they're going to treat you well. I've always believe that.
 
<strong>Dr. Jonathan Marion ** 21:12
I think you know, in general, that's so true in general. Yeah, no, I mean, obviously, everywhere, there are exceptions, as a way of going about things that makes so much sense to me. And just going back to that ripples idea. So many of us have heard of ROI, as you know, return on investment, the version that I heard that's always resonated for me is ripples of impact. So whatever I'm doing, however, I'm showing up, I'm looking for ripples of impact. And with that idea of, you know, it then impacts other people and who knows what ripples they then send out and how that impacts other people. And that's why I think that's so important for creating a more caring and connected world.
 
</strong>Michael Hingson ** 21:59
And it is about caring, and showing that you care. And showing that you care is an enlarged part of how you treat people and how you act and react around people. It isn't something where you got to show great care by giving a Contribution to somebody for $1,000 or something, it really still gets down to basically connection, doesn't it? Absolutely. Yeah. And I think that makes a lot more sense. So what do you do now? In terms of your job as a transformational life coach and consultant? And what do you speak about? Probably all related?
 
<strong>Dr. Jonathan Marion ** 22:36
Yep, absolutely. I primarily work with professionals who are accomplished by external measures, but find themselves wanting to live connect and communicate more authentically, in order to live more meaningful and fulfilling lives. And this really goes back to that idea that how we show up matters, and whether as individuals or as groups, communities, organizations, and so now I do my work as a coach, consultant speaker to really be a catalyst for exactly such transformations.
 
</strong>Michael Hingson ** 23:13
So where do you speak,
 
<strong>Dr. Jonathan Marion ** 23:17
really anywhere that people are interested. So it's been to some nonprofits, it's been in house, to some different organizations, it's been at a couple of retreats. And if people find the topics, or subjects that I am interested in and feel like I can really add some value as compelling for them, then I don't want to just go around and repeat my message, I want to find out, how will it be valuable and most valuable to you and your people or your audiences, and to really try and tailor it accordingly.
 
</strong>Michael Hingson ** 24:03
And I think that's the only way to really be a successful speaker. As I tell people when they're talking to me about speaking somewhere, I customize every talk, I really want to know what you're looking for What messages do you want to send, because I think it's extremely important not to get locked into just giving some speech every time. Everyone wants to hear the September LeBrons story. But what I get to do is surround that with content that's specifically relevant and I think that's the only way to do it. Absolutely. And it's more fun.
 
<strong>Dr. Jonathan Marion ** 24:40
Absolutely, because I already know my own stories and my own background, and I get bored if I'm just repeating it as if it's, you know, rote memorization, but when it's how can I meet you where you are and share what I have to share in a way that actually matters and has an impact for you. That's why I'm doing it, it's not to hear myself say the same thing again. Yeah.
 
</strong>Michael Hingson ** 25:04
And there are going to be parts of it, that will be saying the same thing again. But it's more fun when you can put it in a context that people appreciate. I love to know that I'm drawing an audience in. And I've learned in my speeches, to sometimes use some specific kinds of things that have taught me when I say something, if the audience is really connected, they'll react in a certain way. And when I hear that, then I know I'm really connected. And if I don't hear that, then I need to go figure out what to change as I'm talking with them to draw them in. Because I think we don't talk or we shouldn't view ourselves as talking to an audience. We should be talking with an audience. Absolutely. And it's a different context. But it was always the same way. For me when I was teaching in academic settings. I was never someone who wanted to stand in front of a classroom and just, you know, essentially project Yeah, profess information. It was, you know, how can I meet you where you are, and ignite your passion and figure out where I can add value by helping you understand more than you could on your own? Not just delivering content? It's adding value once again. Absolutely. I had a calculus professor who came in every day, and he just started writing on the board. And he said, From this, we get, and it turned out that what he was really doing was just parroting what was in the book was calculus and analytic, analytic geometry by Thomas. Anyway, he just parroted the book. And he mostly just wrote on the board, and I counted one day, he said, 50 words during the whole class. And every time when he wasn't saying anything, I'd raised my hand. And I kept saying, Would you, please describe more of what you're doing, and it was like pulling teeth to get him to do it. But as the year went on, he got a little bit better. And students in the class that was freshman college, students were mocking him, one guy brought in a helium balloon with a paperclip. So he could put it at a height and he would just push it up in front of the professor. And the professor turns around, and this balloons right in front of him, and he's lecturing to the balloon doesn't even react to it, and other things happen during the class. But I got him finally to do more talking than he did at the beginning. And then at the end of the year, I passed, I got an A in calculus, but he called me into his office, and I'm going, Oh, what happened? Now? I go in, and he said, I gotta tell you, I really appreciate you and what you did, because I could not understand why students were really not interested in what I had to say. And he said, I realized that I wasn't talking. I wasn't engaging with them. And when I started doing that, it made a world of difference. And it does, it's all about connecting again. And so yeah, it's it's again, it's kind of one of those things. So what kind of clients do you get? And kind of? What have you been able to do? I'd love to hear a story about how you've helped change someone in the way they work.
 
<strong>Dr. Jonathan Marion ** 28:16
Sure. So again, I primarily work with people who are accomplished by external measures. And so accomplished could mean anything, because it could be anyone from a school teacher to a CEO, I'm just talking about in whatever field they are. If you look at it as an outsider, you say, yeah, they're good at what they do. They're, you know, not someone who's just breaking into the field or switching. And it's sort of what I lived myself, right. I was accomplished in academia. I was award winning, you know, author and lecturer. But it wasn't something where I truly felt like I was leading a meaningful and fulfilling life. And so I think, a lot of coaching, you know, when it's done well, you're speaking from your own experience in your own journey, probably most good speaking as well. And so a great example. Charles Davidson is the founder of a nonprofit, which is now rebranded and that came about through my coaching with him. It had a different name before but it's now innovations and peacebuilding International. And in coaching with him, we really got a lot of clarity about, you know, what he was doing as an academic, what he was doing with his nonprofit, where things were in his personal life and what were the things that really mattered to him. And he just got so much clearer on, you know, where he was, where he wanted to be, how he wanted to get there, what he needed to do to start that we base simply did a six month coaching engagements. And part of my calling myself a transformational life coach is, I'm not looking to be your coach for two or three years. I'm always available to you for support at any point. But I want to equip you to change things to transform, and be able to go forth on your own. And so when I followed up with him three months after we finished our coaching engagement, he told me that they had three times as much in the bank for the nonprofit, as they had when we started. He and I never talked about money strategies. That's not what I coach on. But he got so much clarity about what he was doing that he restructured the board, he renamed the nonprofit. And then when I followed up with him later, a year after we finished, they had 10 times in the bank, we also never spoke about physical fitness. I'm not a coach for that. But when I talked to him, at the end of our engagement, he said he dropped 15 pounds, just because he was so clear on what he was doing the life he wanted to live, what mattered to him, that it just happened. And so those are the types of transformations that I really am always looking to make. And it's not to say that the results will be the same for everyone. But if I can really walk beside you holding a flashlight to help you decide which direction you want to go, then that's what my job is. Yeah.
 
</strong>Michael Hingson ** 31:30
And that makes so much sense. And the issue really is that you need to if you're being coached, or if you're looking at yourself, it's important to really look at yourself and to think about what you're doing, and do self analysis. Because even you as a coach, you can't change someone, they have to do it, they have to want to do it. But all you can do is to help show them the way but it all comes down to it seems to me that, that you have to as the individual involved, look at yourself, do some introspection, and make some decisions as to how to move forward. And that's something as you say, you don't always get the same results from people. But I would suspect a lot of times if it doesn't work out? Well. It's because they don't catch on to doing real self introspection and self examination.
 
<strong>Dr. Jonathan Marion ** 32:22
Absolutely. And so the parallel I gave earlier to working with, you know, especially say my PhD students, my job is to help you get clarity on what are your questions to help you get clarity on? How are you going to find answers to your own questions. And so it's the same thing as a life coach, I'm helping you figure out what are the things that you really want to figure out for yourself? And how are you going to go about doing that for yourself? If I just give you a paint by numbers? What what do you care about that? Why should you care about that? It's nice, but it's nothing about what matters to you.
 
</strong>Michael Hingson ** 33:01
Right? And you won't progress and you won't value it. And even if something sort of accidentally happens, and you're sitting there going, well. Why did that happen? What what accidentally made that happen, and you don't catch on to what really is involved. And what's really important,
 
<strong>Dr. Jonathan Marion ** 33:19
is exactly your life isn't transformed, which means I really haven't done that much to support you as a person. And
 
</strong>Michael Hingson ** 33:27
that doesn't mean that it's your fault as the coach, if someone isn't really willing to take the time to think and analyze for themselves. And I am such a fan of introspection, I think that people should take time every evening before they fall asleep to think about themselves in their lives and what they did today, how did this go? Why could this have been better? Or could it have been better and all of that? If we really take a hard look, it isn't such a hard look, once you really start to practice it.
 
<strong>Dr. Jonathan Marion ** 34:00
That's quite true. And at the same time, I'm not the best coach for every person, right? We all have different styles. And so I want to have a conversation, whether it as a coach, whether I'm a consultant for you, whether I'm a speaker, if your organization is actually a good fit, and let's make sure that you have the best fit for you the same as I want that for myself.
 
</strong>Michael Hingson ** 34:25
So, I'm assuming that there are probably times that you felt you weren't the best fit for someone, do you help them find another coach or how does that work? Absolutely. So
 
<strong>Dr. Jonathan Marion ** 34:35
if I know someone in my network, who I think might be a better fit, than I absolutely make the direct recommendation, if I don't, but I know someone who might I ask if they want me to inquire and if either they don't or I don't know someone then I explained to them and describe to them what I think it sounds like they're looking for and any leads They have any suggestions for where they might be better suited to find someone who I think will actually support them?
 
</strong>Michael Hingson ** 35:07
Again, they have to really want to do it. But you don't have control over that. No. Which is, which is understandable? Well, you know, in, in our world today, we have a lot of social pressure to achieve and be successful. And whatever that may mean, but how do we deal with the reorg? How can we reorganize and change what we do to deal with all of the social pressures? And you talked about that in terms of what you had to do as an academic and the pressures that were there with publisher perish and other things like that? How do we change that?
 
<strong>Dr. Jonathan Marion ** 35:53
Yeah, so I think there's two really important pieces to that. And I thank you for the question. So I think the first piece that is really important is to understand that as human beings, we only have one nervous system. And it was one that was evolved to deal with, you know, short term, high stakes, life and death types of threats. And so, you know, fight or flight, or then if you've had in the freeze or fawn responses, you know, those are all evolutionarily developed to deal with major confrontational situations, like, you know, go around the corner, and there's a big barrier there. Well, yeah, that gives you this huge spike of all these stress hormones, so that you can respond and deal with it. But the situation then resolves itself, and then all of those hormones can drain out of your system. Whereas the things that we get stressed about today, are ongoing. They're the traffic, there's the competing pressures between different relationship responsibilities and work responsibilities, and coworkers who may or may not be doing what you think they're part of a project is, and so when do we ever have a chance for that to all sort of dissipate? And we really don't? And I think that that's a large part of the problem. And so then how do we reorient and focus, I think, is about shifting from concentrating on, you know, achieving from the what, from the doing to the how in the being. And so an expression I heard when I was younger, that has always stuck with me, is life is only 10%, how we make it, but it's 90%, how we take it. And I think we can always ask and choose how we want to be whether more generally such as if I take this job, how do I want to be in this job? If I have these people in my social network? How do I want to be with them? Or it can be in a given moment or situation such as, how do I want to be in this given conversation in this given negotiation. And that's something we can always choose?
 
</strong>Michael Hingson ** 38:20
Interesting way to put it in that it is a choice. There's so much social pressure to do and achieve and so on. Typically, why does that cost so much stress? And we put ourselves in that position, a lot of the time, why does it cost so much stress?
 
<strong>Dr. Jonathan Marion ** 38:38
Yeah, so again, I think that goes back to the fact that there isn't a secondary nervous system for social pressure. And so we don't have a second nervous system. That's different for the ongoing lower stakes social interactions. And as such, we have this constant pressure of doing an achieving that leaves our brains swimming in this stew of stress hormones. And again, it doesn't dissipate, if there's a big bear. Either I get away, I bonk it on the head with a rock, I freeze and it loses interest. And then all of that goes out of my system. And we don't have that. And I also think this is where the issue of social support versus access starts to show up as very narrow models of what counts as achieving get used very indiscriminately. So you've spoken about some of this dynamic before and that you know, what counts is a disability is actually a social issue. So why for instance, is it a disability when someone in a wheelchair can't reach something on a high shelf unassisted? But it's not a disability when it's a young child unable to reach the same item or a sharp person? Sure, absolutely. And the point is that it's really, you know, what are the frameworks because as human beings, we're social organisms, we're social beings. And so do we actually feel like we belong, like there's support, like there's allowances, or not. And so a great example of this from my former career in cultural anthropology comes from an ethnographic film, the bird dancer, and the film showcased is ghostie, you sort of teeny, who's a young Balinese woman with what we in the West would label as Tourette syndrome. And as the film shows, so powerfully, the actual cause of her suffering is not her symptoms, but it's the attitudes of those around her who feel she should be different. And I think that's really the key to this. Anytime you have a should you're fighting with what is. And so I think if anytime, we can catch ourselves saying should weather about, I should work out more, I should eat healthier, my boss should recognize my work, my partner should acknowledge my contributions. If we just replaced that with could, I could eat healthier, I could work out more, my boss could recognize my efforts. I could have my efforts recognized by my partner, then we can say, okay, but am I or am I not? And then I can choose how I want to be coming back to that issue of
 
</strong>Michael Hingson ** 41:33
choice. And you can also say, Okay, I can't do that I could do that. How do I do it? And it gets back to analysis and examination again?
 
<strong>Dr. Jonathan Marion ** 41:43
Absolutely. And it goes back to that how versus just the what?
 
</strong>Michael Hingson ** 41:47
Now, I'm not an expert on bears, but my mindset and my mental attitude also says, gee, is there any chance to become friends with the bear? And I don't know the answer to that.
 
<strong>Dr. Jonathan Marion ** 42:03
I don't either. And again, I'm talking at the very general level about what is our nervous system primed for that said, you know, if it's a bear that's grown up around humans who are not a threat to it, then chances are that it's not going to be that dangerous, unless it's provoked.
 
</strong>Michael Hingson ** 42:25
Or unless you just exude fear and animal sense that, and then the result is that that has some impact on it, I don't know. But I would presume that it's possible to become friends with a baron. Likewise, what it also means is, when you come across these things that are just overwhelming, you can learn and choose to let it overwhelm you or take a more strategic approach. I'm writing a new book, it's called Live like a guide dog, and it's about my growing up, and being surrounded by dogs. Basically, most all of my life, I started when I'm 14 with my first guide, dog, Squire. And it's about lessons I've learned. Because I realized at the beginning of 2020, I talked a lot about the past about the World Trade Center, and escaping without being afraid, but I've never really taught anyone how to do that. And so this book is going to start to work to teach people how to control fear, and how to use fear as a very powerful tool to assist you rather than allowing yourself to be as I say it blinded by or overwhelmed by fear.
 
<strong>Dr. Jonathan Marion ** 43:46
Nice, that sounds super interesting. I look forward to reading it.
 
</strong>Michael Hingson ** 43:49
It'll be out next July or August. It's we've got a publisher, and they've been working on it. And we've even gone through the copy editing and all that. And there's another round coming up of that. But it's, it's kind of fun. And every time we get the book back, they either have questions, or we find a few little things to tweak. That's okay. I understand that's part of the publishing process. We did that with underdog when wrote that in 2011. But fear is is a very powerful tool that can be the bear or it can be a nice, friendly puppy dog. That nevertheless, can be something that you have to deal with, but you can which will be kind of fun to you know, to get through. So in general, how would you advise people or what would you advise people about dealing with the overwhelming kinds of conditions and stresses that we face? How do you help people change what they do and become more able to cope with that?
 
<strong>Dr. Jonathan Marion ** 44:56
Yeah, so I really sort of break it down in my head to sort of three categories. And so the first one I had mentioned briefly, which is I think it's so important to start with what actually is. So not the stories we tell ourselves not the internalized projections. But so first and the one I already mentioned is could not should, because again, anytime I'm saying something should be a certain way, I'm fighting with what actually is. The second one is recognizing responsibility, and not blame. So for example, if someone's supposed to pick up their kids at school, but there's, you know, an accident and they can't get there, they're not to blame for not picking up their kids. But that doesn't mean they're not responsible. So then they need to make some phone calls and arrange for it to happen. And so I think all too often when we're dealing with, whether it's other people, or even how we talk to ourselves, we always go to blame. And that's not constructive versus responsibility, which then invites. Okay, so now what do I need to do or what needs to happen. And the third part of that, starting with what is framework is interest, not intention. And I'm not talking about for ourselves, it's one thing to have an intention of, here's what I want to do, here's how I want to show up. When we're dealing with other people, if we're dealing with them with an intention of how they're going to respond, that's not fair, because they're going to respond however they do. And if it's, I'm going to show up in the way I want to, I'm going to do what I think is appropriate, or is authentic to me, and I'm interested to see what comes from that I'm interested where that takes us, that's very different from I have an intention for how someone else is going to respond, or how a situation is going to unfold. So those are the three parts for me of starting with what is the next part of the mental, you know, sort of model I use is the strategic level. And I use Bing as an acronym, and happy to go into any of it in more detail. But just to sort of give the umbrella level view, the first part, B of B for being is begin where you are. And I think all too often, people sort of rushed to where do they want to go? Well, you can't navigate on a map, if you don't know where you're starting your GPS can't guide you anywhere, if it doesn't have a signal that it can pinpoint where you are to begin with. E is for explore where you want to go. Because it's one thing to sort of say, oh, yeah, I'm gonna apply for the promotion. But why is it really what's going to suit you, maybe it's gonna give you more money, but does it take more time. So you can't actually spend the money for save the time with family, which is what you really wanted, right? The AI is for investigate your options. Because once you know where you are, and you know where you want to go, there's never just one way to get there. What are the different ways to get there, which ones have served you in the past, which ones appeal to you now, and really investigate that so that you figure out what's the best way for you. And is for now start because I think all too often we get trapped with trying to make sure it's all planned out perfectly. And and think about like the book you were just describing and I've you know, written books as well, if you wait for it to be perfect before you submit it to a publisher, it'll never get published. It's you start it, you get it to a point, you send it out. And then it's an iterative process to, to hone it in to be the best. And so starting is so important. And especially with the pressure to achieve the trap of perfectionism, so often prevents people from even starting. And the g of being is get your best life. And I don't mean that everything's done and it's complete. But all too often we're so busy chasing and trying to achieve that we don't actually recognize the changes we've made. We don't appreciate what we've learned along the way and how we're now equipped to always do that for ourselves going forward. So that's the second one, the strategic level. And the third and final part I use as sort of the tactical one. And it's the simple question, which I mentioned before of how do I want to be as a question because again, I can ask it, you know, bigger Situations, Relationships overall, I can ask it regarding this very conversation. And every once in a while life is so overwhelming or this stakes are so high emotionally, that even that gets challenging. And then I turned to a version of it that I labeled future casting. And so we've all had that situation where whether it's two hours from now, two weeks, two months, I go, Oh, I wish I had said I wish I had done. And so when it's really overwhelming, I asked myself, Okay, what does five year for me, Jonathan, wish I would have said or done right now? When I look back on this in the future, how will I have wanted to respond? And it may not be easy to do. But it's usually pretty simple to figure out. And once I know what that is, then that's what I do. And that's what I coach people. So start with what is strategically use the being model and then tactically, how do I want to be in future cast if necessary?
 
</strong>Michael Hingson ** 50:52
You ever get people who say, Gee, that sounds like a lot of work? And it's pretty complicated.
 
<strong>Dr. Jonathan Marion ** 51:00
Yes, ish. When you're just talking to people about like, what's involved, then sure I get that. But the whole point is, it's not, I write down a list of these things right handed to you and say, Come talk to me and half a year, it's, here's the model we're going to be following. But again, it's a model, it's a map, it doesn't mean that you're locked into anything. It's a framework. And just like any really expert cook, you know, they do it sort of on the fly, they know all of the strategies, but they can combine things on the spot. It's not No, I have to absolutely, you know, follow the written version through and through every single time. That's not the point. And so it's here's the model, but we're going to spend the time I'm going to be walking beside you shining that flashlight on each piece of this, so that you can just concentrate on figuring it out. I'm the one who has to hold the model in mind, I'm the one who has to make sure that it's working for you. And that we take longer where you need longer to process, and that the parts that you fly through, we don't stay spending time just because it's in the model.
 
</strong>Michael Hingson ** 52:21
What do you find, though, for people who follow the model who work with you, and you coach, as you go forward, and the more time you spend with them does adhering to the model or properly utilizing the model becomes easier for them because they're developing the muscle?
 
<strong>Dr. Jonathan Marion ** 52:42
Absolutely. And again, it's an acronym to make it easy to remember. And you know, it's up. The being one is up on my website. And you know, it's something we talk about. But again, if that language doesn't work for them, I don't care. It's not about the actual wording. It's just a framework, if they want to call it something else in their head, and that's what works for them. Then in our interactions, I'm going to use their language, I'm going to use sure if a framework works for them. It's just something that was really resonant for me. And the vast majority of people who I work with, they like it, and it has some resonance for them. But again, it's only a model, it's not anything that's cast in stone, it's not the answer to anything, right?
 
</strong>Michael Hingson ** 53:36
It's not the model. It's the concept. And it's However, anyone does it, it's it's still finding the way to get to address the issues that the model essentially brings up, whether you call it the model or use the language or whatever, it's still basically dealing with the concepts that you're trying to get people to understand. And, and analyze and do something with, right?
 
<strong>Dr. Jonathan Marion ** 54:07
Absolutely. And I think as a general framework, it makes sense to people like you begin where you are, you figure out where you want to go, you figure out how you're gonna get there. Once you have that you actually have to start. And the whole point is to get where you're going. Like, yeah, that's pretty easy.
 
</strong>Michael Hingson ** 54:23
Yeah. It's a concept and it makes perfect sense. So however, people want to phrase it and everybody likes to use their own words. So a lot of people do. That's okay. As you said, it's still the basic concept that you're really addressing.
 
<strong>Dr. Jonathan Marion ** 54:37
Absolutely.
 
</strong>Michael Hingson ** 54:39
So having been in the anthropology, academia world for a long time, how does that work into what you're doing now as a life coach?
 
<strong>Dr. Jonathan Marion ** 54:51
Yeah, it's really interesting because it informs it in ways that I didn't even realize it was going to when I was first training you As a coach, the one way that I think it shows up more than any other is, as a cultural anthropologist, when I go to study, you know, different cultural groups. The whole point is, I'm not the expert. I'm there to be a student and learn from them. Why they do things the way they do, how do they think about it? What does that framework do for them? And so that's what I do as a coach at an individual level. That's what I do as a consultant. With organizations, I'm not the expert in you, you're the expert and you, I'm here to learn, what's your framework, what's your model, and then just have the ability as an outsider to reflect that back, so that you can use that however you want to. So that's the biggest way. The next one is the idea of ethnocentrism. And so many people have heard of it. And there's sort of the popular version of taking for granted that your way is the best. Well, that's a problematic version. But it's not the most problematic because it's acknowledging that other people have other ways of thinking about and doing things. The insidious version is taking for granted, that your way of thinking about things or doing things is the only possibility. And so I can the same way as I would teach, you know, students about ethnocentrism, I can do the same thing with different clients, it's, well, maybe the way you think about it isn't the best maybe the way you think about it isn't the only one. I'm not trying to present any other specific version, but just give that framework for maybe there are other ones, which then comes up to that idea of cultural relativism, which is that how different people think about and do things is what makes sense from within their own framework. And I think the underlying idea here is no one on the planet wakes up in the morning, and says, This makes no sense. I'm going to do it that way. They may think the options that they are aware of are all bad ones, but they're still picking the one that they think is least bad. And so it's understanding that there is a logic to what everyone does. And so if rather than coming with an accusatory How could you think that I can do it from genuine curiosity of how can you think that because there's clearly a way to do it, then I can understand different frameworks, and take them as seriously as the ones I'm more familiar with. And I can work with you to help you be able to do that as well. The next one is sort of the holistic perspective, which is nothing is in isolation. Nothing is divorced from everything else. It's not necessarily connected to everything, but it's part of a bigger picture. And so while one thing may be troubling you or there may be one area in your life that you're looking to, you know, adjust or there may be one part of the business that doesn't seem to quite be coming together the way you want. The fact is, it's still linked to other ones, and let's look at where it fits in. So that we're really addressing the whole system and not just a piece in isolation. And the next one would be the idea of generalizations versus stereotypes. And I take this from a medical anthropologist, Marianne Galante, who the human brain recognizes patterns. That's part of what we're good at. But the difference that she's drawing is, a stereotype is saying, I know something about you. And that's the end of what I am thinking, I think I then know everything. A generalization is saying, Oh, I know something, I recognize a pattern. It's the beginning, I asked, might this be applicable to you? So say, someone who's a patient in a hospital setting? And I know their religious background, rather than saying, Oh, you're from this background, therefore, I know what your dietary restrictions are. I say, Oh, I see you're from this background, are these restrictions are actually things that we need to look at for you. And so it's using it as a beginning point, not as an ending point. And the final one would be around different types of isms. And you know, people can have prejudice in every single direction. But the idea is that there's a difference between just having prejudices versus prejudices plus power. And so really recognizing power differentials. And you know, how those show up are things that especially with some of my consulting work, I can really lie you know, rely on my anthropology background to help, you know, point out where those things may be exerting an influence in ways that not everyone is aware of and therefore they can be much more intentional about how they're actually interacting with people and showing up and enter and you know, doing things.
 
</strong>Michael Hingson ** 1:00:10
I love being a student. And I feel that if I ever stop learning, then there's something wrong with me. And I love asking questions. And as I tell people in the sales world, I never liked to ask close, close ended questions. It always has to be open ended questions I don't like yes and no answers to things because I want more information. And I think it's important to always look that way. So I, I resonate with the things that you're saying, which are, I believe, really pretty cool. You mentioned disabilities earlier, which prompts something that I'm sure you've heard me talk about on some of the episodes you listen to tell me a little bit about diversity. And you talk about coaching beyond diversity? What do you think about diversity as a cultural anthropologist, and why do you talk about coaching beyond that?
 
<strong>Dr. Jonathan Marion ** 1:01:02
Absolutely. So I think we actually share some objectives on this. And so while I'm a cultural anthropologist, it's still under the larger umbrella of anthropology. And so I really want to borrow from some of the Biological anthropologists here. And so I look at human diversity the same way I do biological, the same way I look at biological diversity, it just is, it's a fact it exists. And then the question is, where do we go from there? Do we think and act in ways that appreciate respect and honor diversity? Or do we take it for granted ignore it, or even worse, denigrate or degrade it? So just as you can't grow every plant in the same conditions, not all people thrive in the same conditions, and just as bright direct light on one plant, you know, it needs to thrive with harm and other, so too, with any one size fits all approach to people. And so because of your work in this space, I'm sure you've heard, you know, the different versions of te di D, B be the one that I heard that made the most sense to me, and that I work with, and that I'm sort of referencing when I talk about coaching beyond diversity is JT di, or Jedi? And so growing up when I did, you know, the Jedi were the defenders of what was right in the universe. And the j stands for justice. And it's just what is the right thing to do. And it's about valuing and protecting all. And it's not, you know, PC for the sake of saying it. And one of the things I really, I'm not saying there's no value to it, but I really do get upset by it at the same time, is when I hear people talk about the positive business outcomes of being more aware and sensitive to these issues. Not that that doesn't matter. Not that those things aren't true. But I don't think the reason to take these things seriously is because of business outcomes alone, that should be a byproduct. If it's not about what's the just thing to do in the first place, then I think we have a bigger problem we need to address address as a society. The ie of Chad, I would be for equity, which is really the opposite of a one size fits all approach. So the same way as we don't grow, you know, all plants in the same environment. Rather, we look at what combination of soil type amount of sunlight and water each needs to thrive, we need to do the same thing for people. And all of that is about recognizing that diversity just is and so we need to respect and honor it. And if we do all of those things correctly, that's where we get to inclusion. And so where diversity is about recognizing uniqueness. Inclusion is about belonging. It's about recognizing and showing how each unique piece is equally important in completing a puzzle. Any one piece that's missing, the puzzle is incomplete. No one piece is more important to that than any other.
 
</strong>Michael Hingson ** 1:04:14
That gets to be the real issue, of course doesn't mean that's why with things like unstoppable mindset where our tagline is where inclusion, diversity in the unexpected meet, I put inclusion first because typically diversity in our discussions leaves out disabilities, which it shouldn't. So we talk about where inclusion, diversity in the unexpected meet really means that you're going to either be inclusive or you're not an inclusive means you have to include all things you can't kind of go part way well, we're partially inclusive, we deal with race. No, that's not really inclusion very well. It
 
<strong>Dr. Jonathan Marion ** 1:04:51
isn't. There's lots of different things. You know, we can add in neuro diversity to that. Well, I know when I was recovering From that spinal injury I mentioned to you, they had added a new glass door to the sort of suite where I had my visual anthropology lab. Well, they put the lock at floor level, because it was a glass door, and they didn't like the look of a lock at the handle level. Well, I was recovering from a spinal injury, I was using a walker, I can't get down to the floor level to unlock it. And it was something they added, which is how many years after, you know, the disability acts that all specify that any new thing needs to take in to account those different types of issues. I'm fortunate I was someone who that's not a permanent issue I have to deal with. But it was still shocking to me that, you know, despite the fact that there were federal laws about it, no blessing, aesthetically appealing to them, they didn't even take it into account. Well, of course,
 
</strong>Michael Hingson ** 1:05:55
as I've maintained, everyone has a disability. And for most of you, it's like dependence. And if the power goes out, and you're in a room somewhere, you immediately have major challenges. And, yeah, the light bulb has created light on demand that covers it up. But it doesn't negate the fact that it's still there. But it's amazing how many people just choose to not recognize that we're not nearly as inclusive as we should be. And we don't include enough people in the conversation. And it's something that does need to change. Absolutely. It's one of those things that it's a goal. And we'll we'll just continue to work toward it. Well, Jonathan, this has been a lot of fun if people want to reach out to you and maybe explore working with you or consulting. How do they do that?
 
<strong>Dr. Jonathan Marion ** 1:06:40
Absolutely. So the best place to get more information, hop on my schedule, fill out a contact request would be my website, which is stepsalongtheway.global so just one word, no punctuation steps along the way, dot global. I really, that's the name of my business steps along the way. Because I think where we are now is the steps we've taken. And the way to get the life you really want is to have intentionality about the next steps you take and dot global because I'm happy to work with people from anywhere and everywhere. And I travel enough that I might even be there. People are also welcome to reach out to me as far as direct email. And best way to do that would be sa t w again. That's first step along the way  satwcoaching@gmail.com. Send me a direct email, and I will be happy to be in touch and figure out whether I'm someone who can add value to you. And if I can't help you figure out who could.
 
</strong>Michael Hingson ** 1:07:53
Super. Well thank you again for being here. And thank you for listening. We hope that you've enjoyed this. Please reach out to Jonathan, I think that it's pretty obvious he's got a lot to say that would be valuable and this valuable for all of us. I'm going to listen to this podcast a bunch of times I can tell you that. I'd love to hear your thoughts. And of course, again, we would appreciate a five star rating for unstoppable mindset. But if you'd like to reach out to me, I would love it. You can reach me at Michaelhi m i c h a e l h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael hingson One word m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So love to hear from you really would appreciate it. And Jonathan, once more. I really appreciate you being here and all the interesting and I think very exciting and profound thoughts you've given us and so thank you for doing it.
 
<strong>Dr. Jonathan Marion ** 1:08:54
Absolutely. My pleasure, Michael, thank you so much for having me.
 
</strong>Michael Hingson ** 1:09:01
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformational Life Coach with Dr. Jonathan Marion</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/85306c55-59f6-458e-bc8d-d6848bae9959.mp3?source=rss&amp;ext=asset.mp3" length="102363106" type="audio/mpeg" />
<itunes:episode>225</itunes:episode>
</item>
<item><title>Episode 224 – Unstoppable Career and Mindfulness Expert with Alicia Ramsdell</title>
<guid isPermaLink="false">https://pinecast.com/guid/4f66b59b-7e50-4100-bafe-973d946b6da5</guid>
<pubDate>Fri, 19 Apr 2024 10:00:34 -0000</pubDate>

<itunes:duration>01:03:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/159f50b0-bc40-42b8-b058-e4ca954cd1f9/UM224-Alicia_Ramsdell-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I have had the honor to talk with a number of career coaches, mindfulness advocates and experts as well as others who promote, in one way or another, introspection and self evaluation. Getting the opportunity on this episode to speak with Alicia Ramsdell who had considerable knowledge about all these subjects really puts many concepts into perspective. Alicia thought she wanted to be a veterinarian , but fairly quickly realized that, for her, animals was not a way to earn an income. She was, however, good in math and chose to begin a career in the executive recruiting industry where she worked for fifteen years.</p>
<p>In 2019 she left that field after deciding to take the leap to start her own business helping people to better understand themselves and their career choices. Her last four years of work not only have been personally and financially rewarding, but she found that working for herself in the Covid era worked well.</p>
<p>We talk about a number of topics including meditation, life choices, self analysis and introspection and what success really means. We discuss other things, but I will leave it to you to listen to hear everything. Near the end of our conversation we even learn why Alicia felt it was time to leave the executive career field and how difficult it was for her to really take the step to move on. I hope you enjoy our conversation. Lots of good snippets and lessons in life to hear.</p>
<p><strong>About the Guest:</strong></p>
<p>Alicia Ramsdell, a powerhouse career and mindfulness expert, TEDx speaker, and CEO of Mindful Career Path, LLC. With over 15 years of experience in Corporate America, Alicia has cultivated a life by design in Career Development roles, and is a Certified Career Services Provider, Global Career Development Facilitator, and certified in Mindfulness-Based Stress Reduction and Organizational Mindfulness.</p>
<p>Alicia provides invaluable insight into career development strategies, leveraging stress as a tool to elevate your life's work. She has three main priorities: captivating audiences as a keynote speaker, revolutionizing career development as a corporate partner for employees, and empowering individuals to achieve career fulfillment as a career coach. Her TEDx talk in York Beach, Maine, &quot;Don’t be afraid to fail in the career of your dreams. Be afraid to succeed in the career of your nightmares,&quot; is an inspiring reminder to pursue your passions fearlessly.</p>
<p>As a Certified Career Services Provider (CCSP) and Global Career Development Facilitator (GCDF), Alicia provides a unique perspective on career development. Her focus on mindfulness, stress reduction, and career fulfillment sets her apart as an expert in the field.</p>
<p>Join Alicia on her mission to design fulfilling and mindful careers for all. Her experience in Corporate America and as a mindfulness expert gives her a unique perspective on career development. Whether you're an individual looking to achieve career fulfillment or a corporation looking to revolutionize your approach to career development, Alicia has the expertise to help you reach your goals.</p>
<p><strong>Ways to connect with Jann:</strong></p>
<p>TEDx Talk: <a href="https://youtu.be/bWCaTE0d2ww?si=EiJ77c2jjZtvwD0Z" rel="nofollow">https://youtu.be/bWCaTE0d2ww?si=EiJ77c2jjZtvwD0Z</a>
Mindful Career Path’s Website: <a href="http://www.mindfulcareerpath.com" rel="nofollow">www.mindfulcareerpath.com</a>
Alicia’s LinkedIn Page: <a href="https://www.linkedin.com/in/aliciaramsdell/" rel="nofollow">https://www.linkedin.com/in/aliciaramsdell/</a>
Mindful Career Path’s LinkedIn Page: <a href="https://www.linkedin.com/company/mindful-career-path/" rel="nofollow">https://www.linkedin.com/company/mindful-career-path/</a>
YouTube Link: <a href="https://www.youtube.com/@mindfulcareerpath" rel="nofollow">https://www.youtube.com/@mindfulcareerpath</a>
Instagram: <a href="https://www.instagram.com/Mindful.Career.Path" rel="nofollow">https://www.instagram.com/Mindful.Career.Path</a>
Twitter: <a href="https://twitter.com/Mindful_Careers" rel="nofollow">https://twitter.com/Mindful_Careers</a>
Facebook: <a href="https://www.facebook.com/Mindful.Career.Path/" rel="nofollow">https://www.facebook.com/Mindful.Career.Path/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to an episode of unstoppable mindset. We're really glad you're here with us today. Thanks for joining us, we get to talk with today a mindfulness mindfulness expert. If I could talk I'd be in good shape, a TEDx speaker, and a person who I've really come to enjoy and get to know she also has a company mindfulness career path. We're gonna get to all of that as we go forward. But I'd like you to meet Alicia Ramsdell. Alicia, how are you?
 
<strong>Alicia Ramsdell ** 01:51
Mike? I'm doing great. Thanks so much for having me. Well,
 
</strong>Michael Hingson ** 01:54
thanks for being here. And Alicia lives in North of Boston. And as we were talking earlier, I lived in Winthrop, Massachusetts, and was there for three years and worked with a company in Cambridge, Massachusetts, Kurzweil Computer Products for a number of years in and around that. But I was in Boston in New York during the big blizzard of 78, which a lot of people don't remember, but it was quite the snowstorm and quite the time.
 
<strong>Alicia Ramsdell ** 02:24
I believe in I'm not going to tell you if I was born then or not, but that's okay. parents. My parents tell me about it.
 
</strong>Michael Hingson ** 02:30
Well, as I was mentioning, just before we came on, I used to frequent Durgan Park and Quincy Market, and I've heard that it closed down and Durgan Park was a restaurant that was very famous for family style, food and service. And they would not let you sit at one of the tables on the side for four people. Unless there were four of you. They made people sit in family style, and that was fine. But we went in one night there were several of us. Actually, I think there were only three of us. But I had my guide dog with me. At that time. It was Holland, my second guide, who was a wonderful, beautiful male golden retriever. And the hostess said, you know, just to make it easy. We're going to put you at one of the tables for four. And I said, Well, we're gonna get in trouble for that. And she said, No, you won't. Well, sure enough, the waitress came over and they're all trained to be real snots. And she said, You can't sit here. There are only three of you and you can't sit here and I said, well, the hostess said that we could sit here. No, she didn't. Yeah, she did. Because I have a guide dog. Oh, I'm not gonna fall for that. You don't have a dog. I don't see a dog. Well, Holland was well under the table. And the tablecloth came down, so she wouldn't have seen him. And she kept saying, No, you can't be here. And she walked away. And then she came back. She's there, you're gonna have to move. And I said, Look, there is a guide dog under the table. We were told we could sit here. She finally at least lift up the tablecloth. And there are these brown eyes looking out at her from under the table. And she goes, Oh, what a cute dog and she walks away and she comes back with a plate. Now Durgan Park was known for its prime rib and the prime rib was so large that it would hang over the sides of the plate sometimes anyway, she had this and she said a customer didn't finish it. Can I give it to the dog? For customer relations? I would normally say no. But I said Oh sure. So we made a friend for life. It was so funny because the nastiness went away.
 
<strong>Alicia Ramsdell ** 04:23
Nobody can be in a foul mood when they see a golden retriever. Yeah,
 
</strong>Michael Hingson ** 04:27
staring back at him. And Hollan was quite happy with prime rib. Well, that's our that's our Boston's that our busing story for the woman anyway, but I'm really glad that we have a chance to be here. So tell us a little about you. Maybe growing up in the earlier Alicia and all that stuff.
 
<strong>Alicia Ramsdell ** 04:45
Certainly. So as you mentioned, I grew up in and still live north of Boston, Massachusetts. And for a long time as a child I wanted to be a veterinarian, and I realized that myself actually I have a golden retriever. I've had three golden retrievers throughout my lifetime. So I've always really enjoyed having a pet. But as soon as I realized that veterinarians had to, you know, handle the surgery side of things, I knew that I couldn't stomach it. So I had to switch my thinking about where I would go, you know, Beyonds my childhood dreams of being a veterinarian. And as I moved on, I became really good at math. And my future took me to accounting and tax, and not as exciting as being a veterinarian, but there was a lot of job security around there. And the business program that I went through the school that I went to, had an excellent reputation. I made a lot of lifelong friends from there. And my career was 15 plus years in the accounting and tax industry. And although I really never loved what I was doing, I got to meet a lot of wonderful people along the way. And like I said, Before, I have the job security that comes along naturally with the tax and accounting, yes. But fast forward to the present day, I left the accounting and tax, accounting and tax industry in 2019. And I started my business mindful career path. And really what that stemmed from was, I saw a gap in the industry, or I should say, within corporate America, in general, of lacking career development conversations where people could feel that they could be vulnerable without any sort of backlash to it. A lot of people want to talk about developing in their careers, but sometimes with the internal resources, they were shy or hesitant to speak freely about where they were in their career, where they see things weren't working, or what was working. So I wanted to create a career development coaching business, where I would come in as the external consultant and have one on one confidential conversations with employees to help with their career development, allow them to be vulnerable in their conversations, and also add into that understanding their stress levels and helping them through mindfulness based stress reduction techniques. So that started in the beginning of 2020. And now towards the end of 2023. I really haven't looked
 
</strong>Michael Hingson ** 07:34
back since. Is your business at home?
 
<strong>Alicia Ramsdell ** 07:38
Yeah, remotely. Yeah. So which COVID was not a good thing? Yeah, the world. Yeah. But it worked out that the remote style of professionalism allows me now to work out of the comfort of my home. But at the same time, globally, so I have clients that are, you know, in Europe and the United States, and Asia, and sofa, and there's so much power and benefit to be able to work with people globally and understand the various cultures as well.
 
</strong>Michael Hingson ** 08:12
And that's why I ask the question, because you certainly were a lot more easily able to lock down then people since in the sense you are already working, where you live, so it was kind of easier probably to address that issue.
 
<strong>Alicia Ramsdell ** 08:28
Absolutely. And beyond COVID. If you think about it, a lot of individuals were experiencing overwhelming stress just because of the change in their regular lifestyle. So the combination of career development coaching, but with that mindfulness based stress reduction approach was extremely beneficial to any individual. And it didn't matter which industry they were in.
 
</strong>Michael Hingson ** 08:56
Yeah. Which, which makes a lot of sense. And you were certainly able to do that we locked down my wife had rheumatoid arthritis. So we really were very sensitive to it. But I mostly worked virtually and remotely. So I worked from home and continue to work from home. Except for when I'm traveling, obviously, but it makes a lot of sense. And the reality is, we can make working virtually or working from home as easy or as hard as we want. And it really is a choice. And the fact of the matter is it does work pretty well if we want it to to be able to work from home rather than always having to go into an office somewhere.
 
<strong>Alicia Ramsdell ** 09:38
Absolutely. And to add to that point, I certainly see the benefit of building relationships in person and the difference between you know, a virtual setting and an in person setting. But the flexibility like you said, that remote capability really allows us to grow leaps and bounds runs in our businesses as well as professionally when we want to connect with, you know, people halfway across the world.
 
</strong>Michael Hingson ** 10:08
You indicated that you're certified in mindfulness based stress reduction and organizational mindfulness. How do you get certified in that?
 
<strong>Alicia Ramsdell ** 10:20
Sure. So there, I don't know if you've heard of Jon Kabat Zinn, but he's kind of the godfather of mindfulness. And he started this program out of the UMass Medical School MBSR program, so Mindfulness Based Stress Reduction Program, and I started this program. And I think it was 2019. Now I'm forgetting this specific year, but through a recommendation of a friend of mine, who was going through previously, he had went through his own really overwhelming stressful moments in his world. And I was explaining to him, you know, this business, I was considering creating, and my own stressors in my life. And he recommended this program, and he said, it was life changing. So it was a pretty incredible program that I went through, it was a remote opportunity, but we learned, you know, various forms of meditation and mindfulness and so forth. So body scan meditation, we learned, you know, mindful eating, mindful walking, you know, you know, think it was chair yoga, and so forth. So there were a lot of opportunities there. And then this organizational mindfulness program really stemmed from it was sort of an extension of this MBSR program. And it had more of a focus around professionals in their, you know, corporate settings, and how you could apply these techniques within the corporate setting, or as a leader.
 
</strong>Michael Hingson ** 11:50
So what is mindfulness? If you were to define it,
 
<strong>Alicia Ramsdell ** 11:55
certainly, so not really my own definition, or something that I've learned through the teachings of Jon Kabat Zinn. But it's really being present in the current moment, non judgmentally. So you're aware of what's happening without judgment. And that's the a pretty basic definition. But it allows you to be in a moment, in a neutral state, if you can think of it that way. So whether there's highs or lows, whatever the environment calls for, you can be in that state, non judgmentally. Be in this neutral state, and be able to better reflect on it moving forward, then getting really high about it, or really low about it, and kind of making as you would call it, like a rash decision in the given moment in the heat of the moment. So that's the way that Jon Kabat Zinn explains it. And that's something that has resonated with me, thinking back to my own stressors. And I'll pause there for a moment. That's okay.
 
</strong>Michael Hingson ** 13:00
It, it seems to me that one of the things that is really important for people to think about is, especially in our world today, mindfulness relating to fear. How does mindfulness help one deal with fear and not as I would call it being blinded or overwhelmed by fear when something unexpected happens, or just with everything going on in the world.
 
<strong>Alicia Ramsdell ** 13:23
So I've, throughout my journey, if you're if you're thinking about fear, or like failures or setbacks, I developed this consistent mindfulness practice. And it's been instrumental in how I handle situations of fear, it really taught me the importance of being non judgmental, and fully present in those moments of, of setback of fear. And instead of pushing it away, or trying to avoid the emotions altogether, I've learned to sit with the emotions and allow myself to fully experience it. And what this does is it really creates a space for reflection and self awareness. And it enables you to gain some insights into what's the best way to move forward. And that's kind of a general theme. But that wasn't always the way I did things in my previous life, as I like to call it. I didn't have a meditation practice. So I used to rely on this notion that that failures or fear would eventually subside on its own. But as time went on, I realized that this approach only added more pressure to that situation. And it became so overwhelming in my life, that I started experiencing physical manifestations of this stress, you know, to the point where I felt like walls are closing in around me. So that that those points in my life is when I consciously made the decision to integrate mindfulness and meditation into my daily routine. And this shift really allows you a sense, allows you a way To cultivate a sense of calm and resilience, and when you do face these challenges when you do face these fears, and it can help you, throughout those fears, have a greater sense of clarity and not to become overwhelmed by those emotions,
 
</strong>Michael Hingson ** 15:18
this being mindful help you or would it help us to address the issue of, we're always trying to control everything. And the reality is we don't have control over everything in the world, and that we really need to focus on the things that we have control over as opposed to all the other stuff that we don't, that we let stress us out.
 
<strong>Alicia Ramsdell ** 15:41
Does that make sense? To repeat the question one more time.
 
</strong>Michael Hingson ** 15:45
When you talk about being mindful, and one of the things that comes to mind for me is that people are always trying are always stressed out because things are happening. And most of it is stuff they have no control over. Does mindfulness help. One focus on dealing with just the things that you do have control over and lessening the worry or eliminating the worry about all the things you can't control?
 
<strong>Alicia Ramsdell ** 16:11
So mindfulness from from that perspective, right, there are things you're right, that we can control. And there are things that we can control? Well, what mindfulness does is it allows you to be aware of what you can control and what you can't control. Because sometimes in life, we think we can control everything. And you exactly, we want to control everything. So it becomes overwhelming to think, why is this situation going this way? And why can't I control it. But what mindfulness lets you do is sit in that moment, and be able to reflect. And then once you get outside of being in the present moment, non judgmentally, you can say, What can I do about this is this out of my control is this in my control, if it's out of my control, then you can move on in a different direction. Or if it's in your control, you can build a strategy around, you know how to make this go differently moving forward. But it just really what it does, it's really doesn't set up for control or lack of control, right just allows you to be aware of where that control lies and where it doesn't, and be able to move forward with that realization. This,
 
</strong>Michael Hingson ** 17:24
the fact that you are if you practice mindful techniques regularly, does all of that become easier.
 
<strong>Alicia Ramsdell ** 17:32
For me, it personally has some people fear when they start their mindfulness practice or meditation practice that, oh, I can't, I can't shut off my my mind, it's always running. And that's a myth. Meditation is not for shutting your mind off or clearing your mind. Again, it's somebody once said, this example, and it really stuck with me. So I'm going to share it again, knowing that it's not my own. But it's imagine you were sitting on the side of a busy road, and cars are going in every direction, and you try to walk out onto that road. And, you know, stick your hands up and tell everybody to stop, there will be chaos and confusion there. There'll be cars crashing into each other. Why is your personnel in the middle of the road. So that's as if you were trying to control the practice, meditation is more think about yourself staying on that side of the road, having a lounge chair chair sitting down on that lounge chair, and just watching the traffic go by not trying to stop anything, but realize it's happening. Hey, this is a busy road. Yeah. And so as you have that mindset, going into starting a meditation practice, or starting a mindfulness practice, that's where you start to grow, rather than assuming you have to clear your mind, or, or anything like that.
 
</strong>Michael Hingson ** 18:55
Yeah, I started doing transcendental meditation in college and have appreciated not only that, but just the whole concept of meditation ever since. And I've maintained for a number of years that we don't do nearly as much introspection and looking at ourselves and what we do and why we do it, and how we can fix it as we should. I used to say all the time, when I listen to speeches I've given I'm my own worst critic, and I realized in the last couple of years, wrong thing to say, I'm not my own worst critic. I read somewhere that, in reality, the only one who can teach me anything is me. Other people can give me all the information, but I have to be the one to teach me to do it. And what I realized is I'm not my own worst critic. I'm my own best teacher, which is also a lot more positive anyway, and we, we don't say nearly enough positive things. So it seems to be that's a very powerful thought to have.
 
<strong>Alicia Ramsdell ** 19:52
Certainly, and you've hit on two really great points that the self talk that we give each other our brain doesn't know if it's Reality, or if it's just something we're thinking. So if it can't decipher between reality and just thoughts in your head, why not give positive self talk not to give fake self talk, but positive self talk to say, like you said, I'm my best my own best teacher, and you flipped it and gave it a different perspective. And that's what you suck to believe. And then the other thing I wanted to touch on, you talked about Transcendental Meditation. That's actually where I started as well. And I read a book called strengthen stillness by Bob Roth. And that was the start of my, you know, meditation. In my mindfulness, education really was self taught, talking about being your own best teacher.
 
</strong>Michael Hingson ** 20:43
Have you ever read 10%, happier by Dan Abrams, I have not Daniel's from on Good Morning America, and so on. And he wrote this book several years ago. And it's his journey in meditation. And he I don't think primarily does Transcendental Meditation, but he does meditate. And it's made a significant difference in his connection on the air, and just in him in general. And so he describes it as being 10%. Happier.
 
<strong>Alicia Ramsdell ** 21:18
Yeah, I love it. I put it on my, my list of books to read.
 
</strong>Michael Hingson ** 21:24
It's well worth reading. Well, you have you have been dealing with, obviously, like all of us different habits and so on, what's a habit that you had to change? Or that you decided to change? As you were going down your journey? And why did you change that in order to achieve your goals?
 
<strong>Alicia Ramsdell ** 21:44
So let's start when I was younger, I used to believe that there were specific paths that you had to follow in order to be successful in life and wherever that part of your life was, was, was was what it was. So this belief stayed with me as I grew up, and even into my adult years. So when I was younger, I thought that maintaining friendships meant always being agreeable, agreeable, like borderline submissive. However, as I got older, I realized the importance of being confident in who I was, and staying true to myself. And it was through this authenticity, that I started to form deeper friendships, deeper relationships with people who truly accepted and loved me for who I was. And similarly that I use that same mindset. When it came to careers later on in life, I believe that there were a certain set of rules, and a specific formula for achieving a successful career. And in the earlier days of my career, I play by those rules, right, Simon Sinek has the book out, I think it's called the infinite game, he talks about, you know, finite game and infinite game and finite game has, you know, a certain set of rules in the same number of players or certain players within it. But I realized that I was playing by these rules, and I didn't really advocate for myself or trust my own instincts. But as time went on, I learned that the value, I learned the value of trusting my intuition, and also standing up for myself in my career, and I discovered that success really isn't found with a predetermined path. I needed to embrace my unique strengths. And then from there, pursue the opportunities that align with those strengths, right, that made sense in the values that I held in the professional passions that I wanted to pursue. And
 
</strong>Michael Hingson ** 23:38
of course, it's important to keep in mind that success is different for each of us. And success. doesn't even necessarily need to be material. But we we're always talking about, we need to be successful. And we really need to define what that means for us, and not how everybody else wants it to find it for us. I
 
<strong>Alicia Ramsdell ** 23:59
couldn't agree more. And, like you said, not only is success different for different people, there's also different timelines. I used to think that Okay, once you graduate college, you need to have a job right away, you can't take any time off. Or same with high school. Once you graduate high school, you can take any time off before you go to college, I had these just all these predetermined paths that I had to stay on, for me to be successful. But honestly, some of the most successful people I know, that Uber uber successful, didn't graduate college, or they graduated college, and they never went to grad school, or, you know, they didn't have a family started at the age of 35. Or, you know, whatever, whatever the rules were. There are a lot of successful people and it's different timelines and different setups as well. If
 
</strong>Michael Hingson ** 24:53
we talk about success in a materialistic sort of way. It seems to me that If you're really going to look at why are you successful, whoever you are, it really comes down to the choices that you make, and that you made. And can you really go back and look at those choices and see what you learned along the way?
 
<strong>Alicia Ramsdell ** 25:15
Absolutely, I created this four quadrant strategy to career fulfillment. And it's a reflection exercise. And we can go through it later. But it's a reflection exercise that really dives into where are your successes? Where are you thriving? Where do you want to learn more? And then on the flip side, kind of where are you successful, don't care to pursue more? And where do you just have responsibilities and don't care to pursue more, but it really allows you that time to bring awareness to what's working, what's not working, again, be non judgmental about it, but then build a strategy moving forward on what to pursue? Yeah,
 
</strong>Michael Hingson ** 25:52
it still all comes back to you choosing to be self analytical, and then introspective in order to really look at what you're doing and what works and what isn't working. And I stay away from using the word failure because it has such a negative connotation. But I do believe, as some have said that failure is really just an opportunity to learn. And so I don't regard failure as a negative thing, but rather, is a way to have something that comes along and says, Okay, what are you going to learn from this? Does that make sense? Absolutely. Yeah. And we really need to look at a lot of things in different ways than we do. Do you think that we're changing our attitudes collectively on some of these things, and that we're learning some of the concepts that we're talking about here?
 
<strong>Alicia Ramsdell ** 26:52
I think there's, I think since COVID, I think people are really trying to implement the more, you know, taking more time for self reflection, taking more time for our mental health. You know, whether you use, you know, mindfulness as a whole, or specifically meditation. But I think, you know, from a career perspective, organizations are trying to implement this. Not just idea, but you know, actionable items that people can use, to really make sure that we're going in a direction, that's not just beneficial to the organization, but also to us as individuals. And I don't think we're 100% there yet. But I think there's more awareness around everything that we're talking about today. And I'm hopeful, as you know, younger generations who kind of lived through COVID, and maybe high school days, or even their college days. And this is all they've known since they came into the professional world. And as they become the leaders, right, there are future leaders within organizations and so forth. I think that we're only going to get better from here, given the perspective of pursuing professional interests, that really speak to yourself and really benefit an organization's mission, vision values, and then also being aware of our mental health and our, you know, overall well being.
 
</strong>Michael Hingson ** 28:37
Well, for me, I know, just in talking about what you're describing here, it seems to me that we really need to learn from history more than in the past, we have and that we need to recognize that history is is history, the end, it can be a valuable tool for us. For me. Somewhere along the line. As I was speaking, I suddenly realized as I went to schools, I'm talking to students who never had any direct personal knowledge of September 11. And that now, it's history to them. And I need to recognize that if I want to really communicate with them, and my job as someone who was there is to draw them in. And so I love to people say, are you really bothered about telling your story? Well, I love to tell the story if I can get people to be drawn in and really see what happened that day, and internalize it so that they make it part of their history as well, rather than it just being something that happened. And I think that's true for most anything that we do. So I think you're right, the more we can talk about it, the more we can make conversations about things like mindfulness, what the significance is, and really tell stories to Help people understand that, the better it will be because as we have people growing up, they're hearing more about it. And by really drawing them in, they'll internalize it more, it seems to me.
 
<strong>Alicia Ramsdell ** 30:13
Yeah. And you're right. It's it with the example of September 11. It's a part of the history books. And for those younger individuals who didn't live through, whether you were there or just live through watching it on TV, while it was happening, the stories that people share, really bring it to life. And you know, just a say aloud, I recently read your book, Thunder dog. And it was a side of September 11, that I had never experienced. And of course, I've seen the footage I've heard as many stories as I possibly can. But every time you hear somebody else's account of the day, it brings it all back, like it was happening all over again. So it was an incredible book that you wrote, well,
 
</strong>Michael Hingson ** 31:06
my wife is one of the people who said, Remember, for so many people, September 11th, was only as large as their television screen, or the pictures they saw in the newspaper inch. And she absolutely was right about that. But the other, but the other part about it is that even on that day, so after a while, on September 11, I eventually was able to get up toward Midtown Manhattan, and get on to a train to go back over to New Jersey. And people even on that train said, you're all dirty and dusty. Were you there? Well, what happened, you know, even then I Mike began to hear and start to recognize these people were only a couple of miles away. But to them, they didn't see it, it really wasn't the same as being there. And, you know, the only thing I think that I can do to help history and to help people is to, in a sense, and not in a negative way, but make September 11 alive, so that people understand the choices that got us there the choices that got me there the choices that got me out, and why remembering it is so important. Yeah, yeah. Absolutely. And it's, you know, it is one of those things. Well, so, you know, we we talked about you changing beliefs, and so on, if you could go back and talk to a younger Alisha, and give her one piece of advice, what would that be? And and then as she grew up, how would that have impacted her life, which means it would have impacted your life.
 
<strong>Alicia Ramsdell ** 32:52
So I'd love to pick just one thing, but I might I know it's hard. You can go ahead. So first of all, I would tell my younger self to start practicing meditation earlier. In my life, it's really amazing how much clarity and peace of mind can come from taking a few moments a day, to focus in on the present moment, non judgmentally, right, I go through anywhere from 20 minutes to 45 minutes a day of meditation. And, and I do it at the very beginning of my day, right after, right after I wake up. So it sets me up for obviously a positive start, but a clearer start, which is nice, too. And then second, I really encourage myself to trust my gut trust my intuition more. I won't say all the time. But most of the time, our gut feelings can really, really guide us in the right direction, even when logic and reason can suggest otherwise. But learning to listen to my inner voice and trusting it, I believe really could have led to some incredible opportunities and personal growth. Now, I don't regret things that I did you know, previously, you know, because it got me to where I am today. But if I could go back, that's when I would share with my younger self. And then one maybe silly thing, but then but I think it could really benefit myself and a lot of other people is I think I would urge myself to practice Brazilian jujitsu. It's a great physical activity, of course, but I've heard the benefits and I haven't done it yet. Right? The mental health benefits. It's consistently challenging yourself in that regard is on a map. But what it's doing, it's improving your mental focus. It's improving your problem solving abilities, right, you're on this mat, and you have this unique opportunity to test out solutions and then receive immediate impact or immediate feedback and say, do this work know, how can I get out of this situation, but you're not allowed to panic on the mat. And I think that we were talking before about fear. A lot of what comes with fear is, is panic, right? That initial moment of panic. And I think Brazilian jujitsu can really help with the problem solving could really help with critical thinking in its physical form. So it's good exercise. But I, I've heard, and I want to put it into practice. And I feel like as I get older, I've become more fearful of starting it. So that's why I would have told my younger self to start early.
 
</strong>Michael Hingson ** 35:43
Well, time to jump in and try it. And then you're gonna have to come back and talk with us about it so we can hear how it goes.
 
<strong>Alicia Ramsdell ** 35:51
i Well, I'm hoping it goes, well.
 
</strong>Michael Hingson ** 35:54
What are you going to start?
 
<strong>Alicia Ramsdell ** 35:57
I don't know. I have to set it up. But that's, that's my, that's, that's my goal. I'm not.
 
</strong>Michael Hingson ** 36:04
I'm not familiar with Brazilian jujitsu. And I must admit, I don't exercise probably as much as I should. One of the things that I've done, I've started doing a lot more walking. And in the winter, it gets cold here in Victorville. So I discovered that I can still walk around the house, we have a Long Island, it's probably bout a 10 foot long island. And so I've started doing laps around the island, and I'll read a book or sometimes just think while I'm doing it, but I can get well over 10,000 steps just walking around that bar. Now it's level, it's not a hill, or around that island. It's not a it's not hills. But my Apple Watch says great you got in 10,000 steps today. So I can't argue totally with that. So it's a great way to get exercise. And I can do it even in the house. And what I'm really saying is, we can always find ways to accomplish things like that, if we choose to, yeah,
 
<strong>Alicia Ramsdell ** 37:04
walking around an island 10,000 steps or walking 10,000 steps outside and your brain doesn't know the difference. It just knows that you're walking.
 
</strong>Michael Hingson ** 37:12
Yeah. And it doesn't care. And, and so I can do it. And it goes really well. So my my brain and my Apple watch, like the idea. So I get the information. And it's really kind of cool. So I basically tried to do that every day. And it's a way that I also can, while I'm doing that think and sometimes meditate, although best meditations are when you can sit and relax in it, it is enough, Faker, a hokey thing to do that. But if you're really gonna meditate, then you need to allow yourself to drift and not try to make choices or do anything while you're meditating. But you've got to let your brain relax as well. And look at the day.
 
<strong>Alicia Ramsdell ** 38:00
And that's the beauty of meditation, you don't have to do anything. You just sit there in that present moment with your thoughts. And you can have a focus point, right? Whether that be your breath, or anything else. But every time your mind shifts to a thought or a worry or concern, acknowledge it, and then bring it back to that focus point. So like I said, with your breath, think of like a flashlight, leaving the spot that you was originally on just bringing that flashlight back to that spot?
 
</strong>Michael Hingson ** 38:32
And looking at why it's there. And what what, if anything, could you really do about it anyway? Right? And it's fair to think about what can you do about it, if anything, anyway, again, it gets back to not trying to control every little thing that comes along. Exactly. So with all the things that you're doing regarding mindset, which I find fascinating and absolutely relevant, how do you handle failure? And when you're dealing with setbacks, how do you handle those? And what strategies have you adopted to deal with that?
 
<strong>Alicia Ramsdell ** 39:07
Yeah, so I alluded to this earlier, but really, my mindfulness practice has helped me throughout my life and failures or when I started this process. So it was, in my days of corporate America, I really started my mindfulness practice. So specifically for me, like I mentioned before, it's 20 to 45 minutes every morning when I first wake up. And what this allows me to do is that I know that failures and setbacks are going to happen throughout my days. This gives me a chance to just sit with those feelings, sit with those emotions, in a sense, peacefully. And then I feel like when I do, get out of the meditation practice, I then workout and exercise. I then focus on you know, getting my kids After school, from there, I go outside and I take my dog for a walk. So I'm getting that sunlight. I'm getting that extra exercise with walking outside with a fresh year. And by the time I come back and have a healthy breakfast, whatever failures and setbacks I was worried about from the day before, starting my day, the way I do between a meditation practice and exercise practice, you know, getting a walk in outside getting that sunlight having a healthy breakfast, I feel like almost like Superwoman, I can kind of handle anything, because I've empowered myself physically and mentally, for the day. And I almost accept the fact that I shouldn't even say almost, I do accept the fact that failures and setbacks are going to come along the way. So I think it's a part of being realistic, and not kind of putting your head in the sand like, Oh, I'm not gonna have any failures or setbacks. This is gonna go swimmingly. I prep myself to say, when something does go wrong, this is what I want you to do, Alicia, right, I want you to sit with the emotions of it not going right. Kind of journaling. What happens specifically, without emotion involved? What specifically happened, it's like, oh, I'm really upset because this person didn't call when they were supposed to, or this person didn't show up to a meeting, or I was late because of a traffic situation, or whatever it was, without emotion. It's this happened, this happened. This happened, very matter of fact, and then coming back to it and saying, Okay, moving forward, what if that didn't happen? How would that have set me up for success? And kind of going backwards, working from what did happen? Working our way backwards, and then trying to go back forward? I know that sounds a little convoluted, but I'm trying to figure out what were the specific actions that didn't allow it to happen? And then say, Okay, well, if that didn't happen, what would have been more successful? Or what would have been better about the situation? Have you ever had strategy? You ever
 
</strong>Michael Hingson ** 42:13
had any real major setback in your life that just completely threw you off your game? And how did you deal with that?
 
<strong>Alicia Ramsdell ** 42:21
Well, being in corporate America for 15 years, I faced a pivotal moment after the end of that when I had to make a decision to leave and start my own business. Now, no, I didn't have to start my own business, I could have stayed in corporate America. But it was a challenging decision for me, because I was I had to let go of job security. For me, that's a significant step, considering my backgrounds in accounting, and tax with an undergraduate degree, a graduate degree and extensive experience that I gained in the industry. But I discovered that in my days in corporate America that like I said, Before, there was a gap in career development landscape within corporate America. There were a lot of internal resources that provided employee support. But I noticed again, like I said, there was a need for confidential one on one conversations, career development conversations. And many individuals were hesitant to openly discuss their career aspirations and their challenges with internal resources. So what I do with mindful career path is I set this framework up, where we combine career development, one on one coaching in a confident confidential setting, think of like, you know, the doctor patient confidentiality, and then while also addressing individual stress levels. So for me, the difficult piece came when, at the end of corporate, my corporate America is I was going through a toxic work situation. And I was trying to handle it internally and stay there internally, because of the fear of leaving job security. I never really imagined myself as someone who would take the risk to be, you know, a business owner, but I had a lot of self dealt in leaving, right, that whole imposter syndrome, can I really do this? Can I really start my own business? But after dealing with some toxic work environment factors, I realized I only have this one life to live. Do I choose to stay in toxicity? For another 15 years, just because I felt there was job security? Or do I take those next 15 years, even five years, even one year and try to make a difference for anybody else not to experience the same thing I was experiencing in that moment. Right offer up this car You're developing conversation offer up stress, mindfulness, stress, mindfulness based stress reduction techniques to individuals. So that was a really difficult decision for me. And I think what I learned, again, I talked about this before, is trusting my intuition trusting my gut. And I'm glad I did. Because as I said, Before, I started this in 2020. And I haven't looked back
 
</strong>Michael Hingson ** 45:22
since. Yeah, we often just choose not to listen to that inner voice. And I'm glad that you do it is an important thing. I love to use the example of Trivial Pursuit. How many times does somebody play Trivial Pursuit? And the question comes up whatever it is, and an answer flashes in their mind. But then they go, No, that can't be it. And so that's not the answer they give it invariably was the right answer. Yeah, it's, it's so true. happens all too often. On the other hand, it's a great teaching tool to try to teach us to use our inner voice more. And I know that when I do that, and I listen. More often than not, it is the right answer. And people say, How can you know so much? And you know, how do you tell them, You got to listen to your inner voice, you can tell them that they don't listen. But nevertheless, that's what it is. Because oftentimes, it's about something I've never heard of before, or I just don't know anything about. Yeah. That inner voice picks up on so many things that we don't. Yes, yeah. And
 
<strong>Alicia Ramsdell ** 46:27
it's something that I think comes with time, it comes with experience that comes with age to say, remember that time they did listen to my gut, or my intuition and see how it went, why not give it a shot. So I think it's more about building up that confidence level, to trust your gut to trust your intuition. But
 
</strong>Michael Hingson ** 46:46
it is something that you have to practice doing and you have to make a conscious decision to do it. And sometimes when it just doesn't seem like you should do it, you still have to decide that's what I've got to do. Because it will give you the better answer whatever that is. Absolutely. Well, so what do you do so so by the way, you got two kids, how old are the children?
 
<strong>Alicia Ramsdell ** 47:13
11 and 10. Oh boy, boys, one boy and one girl one
 
</strong>Michael Hingson ** 47:19
of each. Like is future bride is there is there a mister in the in the scene and the picture here? Yes.
 
<strong>Alicia Ramsdell ** 47:25
Yep. My husband Yeah.
 
</strong>Michael Hingson ** 47:27
What does he do?
 
<strong>Alicia Ramsdell ** 47:29
He works at in the investment management industry. Does
 
</strong>Michael Hingson ** 47:34
he trust his gut?
 
<strong>Alicia Ramsdell ** 47:38
Yes, he does. Good thing for the most part. If not If not I help them with that. But yes, for the most part, any trust is good. Well,
 
</strong>Michael Hingson ** 47:46
that's a good thing. Well, you've got you know, a cool family. I have a dog and a cat and I haven't mentioned stitch so this is the first time that stitch the cat has been involved in listening and watching a podcast so I've talked about stitch the kitty many times but here she is there a stitch the cat, and we welcome stitch to unstoppable mindset to she's actually she's been very quiet. She hasn't yelled or anything. So she's been very comfy up here on the chair, which is great.
 
<strong>Alicia Ramsdell ** 48:17
What do you do? Guest
 
</strong>Michael Hingson ** 48:19
Oh, she's she's a great guest. Yeah. And then Alamo. The guide dog is over here. He's here's here. Most of the time. He says I'll just lay down and listen, I don't need to do anything. What do you do when, when outside of work to relax and so on? I know we talked about medication but then since I'm not sure that's totally outside work. What else do you do for playtime?
 
<strong>Alicia Ramsdell ** 48:40
Yeah, so,
 
</strong>Michael Hingson ** 48:42
this besides thinking about Brazilian Jiu Jitsu, but that's,
 
<strong>Alicia Ramsdell ** 48:47
yeah, so one area that there's really two things that I guess kind of like light me up when I'm outside of work. So one area I'm really passionate about is living. And this might not sound fun to other people, but really living an overall healthy lifestyle. So I really like to learn more about how can I optimize my sleep? How can I engage more mindfulness activities, as we've talked about, how can I get regular exercise? How can I, you know, nourish my body with with healthy food choices, but even beyond that, it's become more of like a family affair, where my husband does a lot of research on this. And we've gotten our kids involved in in really understanding the background of this, but things like you know, grounding, right, bare feet on the ground, outside, getting that much needed sunlight, you know, be mindful of the skincare products we put on our skin. And we're as a family, we're really trying to embrace this more like a holistic approach to health and wellness. So that's something that we talk about often. And I think just the excitement of living a healthy lifestyle, the excitement of longevity moving forward, but then another area that really lights me up is working with Youth, right. And that could be in two different dimensions really. But it all relates to building youth confidence. So for me, it's coaching youth sports is getting involved in programs at the high school level, like the business, DECA chapter, which inspires high school students, you know, into their professional or business pursuits. And I teach also at the college level. And again, I do this because I really enjoy seeing the positive impact on on the lives of these of these, whether young individuals as kids or young adults in college, and it fills me with a deep sense of fulfillment, that I could have a positive influence and watch their confidence levels grow, no matter what capacity that's in, right, again, sports, you know, professional pursuits at when they're thinking about it in high school, or even in college classroom. And so those are two different things. But coincidentally, they're very much related kind of to my professional passions.
 
</strong>Michael Hingson ** 51:06
What do you teach in college?
 
<strong>Alicia Ramsdell ** 51:09
I teach that in Beverly at Endicott College. Okay. Well,
 
</strong>Michael Hingson ** 51:13
that's, that is pretty cool and exciting. We haven't talked about the fact that you've written a book.
 
<strong>Alicia Ramsdell ** 51:19
Yes, well, a children's book, I wrote a children's book, and it's called The One and Only incredible me.
 
</strong>Michael Hingson ** 51:24
Well, tell us about that, if you would, please.
 
<strong>Alicia Ramsdell ** 51:28
Sure, it stems from, again, the work that I do professionally. And then I get so excited to talk about it to really anybody. But I even talk about my work to my kids, which I never did before when I was in accounting and tax, as you can imagine, but I would talk to my kids about, hey, you can grow up to be, you know, whatever it is that you would like to be, you know, as long as you put in the effort, and you have the knowledge base, and so forth. And I said a lot of people along the way, are going to make suggestions to you, oh, you should be this. So you should do this, you should do that. And I said, and you don't have to do that, if it doesn't make sense for you. But again, it's kind of reflecting on on what do you want, rather than what does everyone else expect of you. So the book, the one and only incredible me is kind of a fun way to explore, hey, well, when I was younger, my preschool teacher said, Oh, he's going to be an architect one day. And then my high school teacher saw I was good at math. And they said, Oh, he's going to be an engineer one day, and it kind of keeps going on. And it's an interactive book to say, you know, all these wonderful people in my life suggests that I was this, this and this. But I wasn't that in the end, guess what I was, I do this, and I really love what I do. So it's not to, you know, lessen the impact of well intentioned adults in our lives, but it's just to promote our own self awareness, and, you know, excitement to engage in whatever pursuits that we want professionally moving forward.
 
</strong>Michael Hingson ** 53:02
Mr. Campbell was my freshman in high school geography teacher. And I don't know why I am, as I am, but I was brought up to value what my teachers tell me. And, and I remember lots of different things and lots of different kinds of concepts that my teachers brought to my attention. And a lot of times, they were not necessarily in the subjects that the teachers were teaching, for example, Mr. Campbell, once said, he did all sorts of tests, when he was younger to decide what he wanted to do. And everything pointed to the fact that he should be a plumber. But yet, he ended up being a geography teacher, and I would still to this day, say, a good one.
 
<strong>Alicia Ramsdell ** 53:53
Yeah. And imagine this world without him because of the impact that he had on you if he had went down, you know? Yeah.
 
</strong>Michael Hingson ** 54:02
And, you know, I remember things about geography, although I don't remember what exactly to attribute to Him. But I remembered that lesson from him. And I've had others like that from from teachers. And when they're speaking from the heart like that, it it really does tend to stick with you. And I think it is, as you point out really important for us to really recognize that we are our own selves. And it is our choices. And the earlier we can learn about making good choices or making choices and valuing those choices. Even if they don't turn out right, using that information to grow is very important to do.
 
<strong>Alicia Ramsdell ** 54:43
And the impact that they have can be profound on you know, future generations. The fact that you're still talking about him today is you know, speaks volumes. And
 
</strong>Michael Hingson ** 54:54
the the choice can be good or bad depending on how you decide to deal with it. Whatever it is, right? Yeah. Which is, which is really so cool. Well, let me ask one last question, what's the unique challenge or unique way that you overcome challenges? What's something that you use to overcome challenges and how can others apply it.
 
<strong>Alicia Ramsdell ** 55:18
So when it comes to navigating this, the complexities of today's modern world, I believe, like I've mentioned a number of times that intuition, and self reflection are two of the most powerful tools that can guide us, you know, and specifically, when I when I talk about a lot is career fulfillment, but you can talk about life fulfillment in general, we're living in this world that's referred to as the VUCA world. And this is a world characterized or characterized by volatility, uncertainty, complexity, and ambiguity. And because this world is rapidly changing it, it's essential to have a strategy that helps us make sense of our past, write our past experiences, and then use those to chart a course for our future. So this is why I developed and I referenced before, but a framework that I refer to as the four quadrant strategy to career fulfillment, again, you can, you know, change your career life. But what this framework combines is the wisdom of trusting your intuition, and the valuable insights that you've gained from your past experiences. So as I mentioned, the four quadrant strategy, they think of a piece of paper, drawing a line down the middle, and then a line across the center, it's now four quadrants. And in the first top left quadrant, think of things where you have been successful, and where you are thriving and write them down. And the bottom left quadrant, you want to write down areas where you're not yet successful, but you want to learn more about it. So think of those as your learning opportunities. Now switching over to the right side, in the top right corner, you want to write areas where you are successful, but don't really care to pursue more of it. And then in the bottom right quadrant, you want to write down areas where you have responsibilities, you're not necessarily you know, the go to person for them, and you don't care to pursue moving forward. So again, with this overall framework and engaging with it, you don't want to overthink your answers, right? We want to trust our gut instincts, we want to trust our intuition. And this allows our initial thoughts to be exactly as they are no judgment, just writing down our responses. And after we've completed, we take time to reflect on these answers. And then we evaluate, hey, how do these answers align with where I'm currently at, in my career in my life? And how can they be used towards my future aspirations. And then again, you embrace that intuition. You embrace the self reflection process, and you gain clarity, for what you value as well as a professional, what you value is just a human being, and you can use it for areas of growth moving forward.
 
</strong>Michael Hingson ** 58:23
And that is a pretty cool set of techniques that I think anyone can use. And clearly, it's a way where you can discover and learn and grow. Right? Exactly.
 
<strong>Alicia Ramsdell ** 58:34
And it doesn't, you know, sometimes you might hear a framework and might say, Wow, that sounds pretty simple and easy. But at the same time, sometimes it's so simple and easy things that we need to do that can really propel us and can be have a profound impact on our futures. Yeah. It
 
</strong>Michael Hingson ** 58:55
doesn't need to be as I would say, magical to be something that's valuable to do. Well, Alicia, I really want to thank you for being with us on unstoppable mindset. And clearly you demonstrate that kind of a mindset. If people want to reach out to you and maybe talk to you about being a coach or helping them how do they do that?
 
<strong>Alicia Ramsdell ** 59:15
Certainly, they can go to my full career <a href="http://path.com" rel="nofollow">path.com</a> And all my social media links are there, or they can find me on LinkedIn. I think I'm the only Alicia Ramsdell on there. So it's going to be hard to find me spell
 
</strong>Michael Hingson ** 59:30
that for me though, if you would, Alicia.
 
<strong>Alicia Ramsdell ** 59:33
Sure. A l i c i a. Last name R a m s d e l l
 
</strong>Michael Hingson ** 59:43
So reach out to Alicia. Clearly lots of good information. And I think she's a very thoughtful individual that can add value to all of us. And one of the things that I love to do and having these conversations is I get to learn. And I figure if I'm not learning as least as much as other people that I'm not doing my job for me and for anyone else well, so I really value the time that you have taken. And I really value the lessons that you've taught me and hopefully others today. So I really appreciate that. So thank you for being here. And I want to thank you all for listening out there. We really appreciate you, commenting on Alicia's conversation with us today. Please give us a five star rating wherever you're listening to unstoppable mindset. Please give us your comments and your thoughts. We'd love them. If you'd like to reach out to me directly. I would invite you to do that please reach out you can email me at Michaelhi m i c h a e l h i at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And then Michael Hinkgon is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So I hope that you enjoyed today that you learned something from it reach out to Alicia and I have to say once again, Alicia, thank you for your review about thunder dog. Absolutely.
 
<strong>Alicia Ramsdell ** 1:01:11
Thank you, Michael. And while you're at it, everyone go out on Amazon and pick up the underdog.
 
</strong>Michael Hingson ** 1:01:17
Wow. Well thank you again for being here. We really appreciate it.
 
**Michael Hingson ** 1:01:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Career and Mindfulness Expert with Alicia Ramsdell</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4f66b59b-7e50-4100-bafe-973d946b6da5.mp3?source=rss&amp;ext=asset.mp3" length="91400169" type="audio/mpeg" />
<itunes:episode>224</itunes:episode>
</item>
<item><title>Episode 223 – Unstoppable Children’s Author and Outspoken Advocate with Jann Weeratunga</title>
<guid isPermaLink="false">https://pinecast.com/guid/964d2da3-3a4a-40d3-bd40-2f5d9214a995</guid>
<pubDate>Tue, 16 Apr 2024 10:00:22 -0000</pubDate>

<itunes:duration>01:12:04</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b58ebcf7-813a-471c-92ea-b0f31644119d/UM223-Jann_Weeratunga-coverart.jpeg.jpg" />
<description><![CDATA[<p>I want to introduce you to Jann Weeratunga from South Africa who is our guest on this episode. Jann was born and grew up in Lundon. After working as a highway maintenance engineer for 10 years she moved to Sri Lanka where she married and lived for several years. Her husband passed away after they were married for four and a half years, but Jann continued to work and live there until she got the moving urge and ended up living in South Africa.
 
Jann has always had a deep interest in the para-Olympics. In 2012, while watching the closing ceremony of the London Paralympic Games, Jann was deeply moved by Sir Philip Craven's speech which included The tale of a young boy reading a book and recognizing a man with an eye patch, a hook for a hand, a parrot on his shoulder, and a wooden leg as an Olympian. This imagery sparked a transformative idea within her. Anyone recognize the man as a pirate? Jann did and began to write what is now a series of 10 children’s books about Polly the Parrot or Pirate. Jann will tell us Polly’s story and how this bird helped to create the Piralympics. This series is all about pirates, all of whom have disabilities and who compete in the “piralympics”.
 
To date, Jann has written over 40 books for children, some poetry and even books for adults. As she says, writing is a muscle that needs to be developed and exercised daily. This conversation to me is certainly quite inspirational and insightful for all. I hope you enjoy it.
 
<strong>About the Guest:</strong>
 
Jann Weeratunga is an author who firmly believes in the importance of representation and diversity, particularly for the 15% of the population who are often overlooked— the disabled community.
In 2012, while watching the closing ceremony of the London Paralympic Games, Jann was deeply moved by Sir Philip Craven's speech. The tale of a young boy reading a book and recognizing a man with an eye patch, a hook for a hand, a parrot on his shoulder, and a wooden leg as an Olympian sparked a transformative idea within her. This powerful moment gave birth to the unique concept and content of the Polly's Piralympics Series (Paralympics for Pirates). Through these books, Jann tackles important themes like disabilities, bullying, and cheating.
 
However, plagued by self-doubt, Jann's journey faced a roadblock until 2016, when a friend who pushed her to take a leap of faith, reminding her that she would never know unless she published her work. This encouragement marked the beginning of her real journey as an author and Polly’s Piralympics was launched in South Africa.
 
Jann's flagship series, Polly's Piralympics, has garnered tremendous success and continues to thrive, with the tenth book currently in the works. In March 2018, she established the Schools Reading Road Show, a non-profit organization aimed at enhancing literacy among primary school students in South Africa. Alongside her fellow authors, she embarked on a mission to visit schools in various regions, sharing inspiring stories, delivering motivational talks on important topics like &quot;anti-bullying&quot; and &quot;it's okay to be different,&quot; and encouraging young learners to explore their own storytelling abilities.
 
Beyond her writing, Jann founded the Schools Reading Road Show, an organization that promotes literacy and encourages young learners to embrace diversity. She has visited schools, delivered motivational talks, and empowered children to tell their own stories.
 
Jann's impactful work extends to addressing conferences, conducting workshops, and participating in panels, all aimed at emphasizing the importance of representation and inclusivity. She continues to write Best Seller stories for children, while exploring different creative avenues for adults under her pen name, JE Gallery.
 
Her works have received several awards and nominations across Africa.
 
Recognized for her invaluable contributions to the literary landscape, Jann has spoken at the prestigious Embrace Head Teachers Conference in 2018 and 2019. She has also conducted workshops on the significance of reading for young adult pupils, participated in panels at esteemed events such as the JBBF (Jozi Books and Blogs Festival), South African Children's Book Fair, and Kingsmead Book Fair.
 
In 2020 on the eve of Lockdown, she organised and ran the Bennies Book Fayre for Children. The largest Children’s Book fair for children in South Africa. To Date in 2023 she has attended the Zintzomi Storytelling Book Fair and The Johannesburg Festival of Women Writers.
 
Even amidst the challenges posed by the Covid-19 pandemic, Jann found solace in her writing during the period of isolation. This time allowed her to focus on her craft, resulting in the release of her latest series, Patch's Pirate Pals. The first two books in the series, &quot;Bluebird's New Ship&quot; and &quot;Redhair's Snot Cannonballs,&quot; achieved the remarkable feat of becoming Amazon Best Sellers in June and July 2022.
** **
<strong>Ways to connect with Jann:</strong>
 
<a href="https://www.facebook.com/JannWeeratunga" rel="nofollow">https://www.facebook.com/JannWeeratunga</a>
  
<a href="http://www.linkedin.com/in/jann-weeratunga-4aa852137" rel="nofollow">www.linkedin.com/in/jann-weeratunga-4aa852137</a>
 
<a href="https://www.amazon.com/stores/Jann-Weeratunga/author/B07RPGCF61" rel="nofollow">https://www.amazon.com/stores/Jann-Weeratunga/author/B07RPGCF61</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, thanks for listening here on unstoppable mindset. We're inclusion diversity in the unexpected meet. Today, we get to travel to South Africa to talk with Jann Weeratunga. I hope I pronounced that reasonably right. And absolutely perfectly. Oh, great. I like to I like to try. Jann is an author. She's created a series around what she calls the piralympics. And we're going to talk about that. But she has a lot of other things to bring into the discussion as well. So I think we're going to have a lot of fun today. So Jann, welcome to unstoppable mindset. We're really glad you're here with us.
 
<strong>Jann Weeratunga ** 02:05
Thank you, Michael. We're really glad to join you.
 
</strong>Michael Hingson ** 02:07
Well, why don't we start at I love to do with kind of learning a little bit about the earlier Jann growing up and all that sort of stuff.
 
<strong>Jann Weeratunga ** 02:16
Okay. I was born in London. I grew up in London, schooled in London. I eventually got married and moved out to Sri Lanka, hence my very peculiar surname. And I was out there for about 10 years, my husband passed away. And from there, I moved into the Middle East. I taught for a year there and then came over to South Africa, and I've been here for 17 years now.
 
</strong>Michael Hingson ** 02:49
Wow. What? What made you decide to go to South Africa? Well,
 
<strong>Jann Weeratunga ** 02:55
I was hoping it seemed like a good idea at the time. Yeah, there you go. Yeah, it was after the tsunami I had. I'd spent two years working on the east coast of Sri Lanka, I set up my own NGO. And I met people from all over the world. And on one occasion, we'd actually been down the coast this way and driving back and the army stopped us and sort of said, Did you know that there's a tsunami warning? Why are you driving around and of course, where we had been, it had just been water and monkeys and us and that was about it. And in the car, there was myself, British, a friend who was from South Africa and another friend who was from Australia, and another friend who was from America. And it dawned on us, literally, as we were explaining who we were and where we were from, that we were four ladies from four different countries from four different continents. So yeah, it was it was a very different sort of thing. And from there I I made friends with them. And then one of them sort of said, Look, you know, would you like to come and visit South Africa? You know, I've I'm just finishing off here and my time is in Sri Lanka is finishing would you like to come visit? So I thought, Okay, why not? I've never been South Africa. And that's what brought me here.
 
</strong>Michael Hingson ** 04:28
Pretty, pretty interesting scenario all the way around on but you never thought that was going to happen. Did you
 
<strong>Jann Weeratunga ** 04:36
know I didn't. But, you know, life has a habit of sort of just taking you where it wants to. So yeah, it
 
</strong>Michael Hingson ** 04:44
was good. So we're in South Africa, are you?
 
<strong>Jann Weeratunga ** 04:48
I'm actually in Johannesburg. So yeah, so inland about 1000 kilometers from the in gold country as they call it. eaglet and So yeah, I live up in Johannesburg.
 
</strong>Michael Hingson ** 05:03
So you, you have definitely moved around in the world. Have you been to America before?
 
<strong>Jann Weeratunga ** 05:10
I actually haven't. I sort of came out of Britain and turned left instead of turning right. And I never got to the States or Canada is actually one country I would love to go to. It's on my bucket list, along with Iceland and a few others. But yeah, I sort of got as far as as far east as Sri Lanka and as far as South and South Africa. So you know, all the bits in between there?
 
</strong>Michael Hingson ** 05:39
Well, I hope you do get to come to America. It's a it's a large country. fairly large physically, but certainly a lot of different cultures and different kinds of ways of life, depending on what state you're in, and, and so on everything from relatively new in California, which became a state in 1850, compared to some of the other states like Massachusetts, in the other colonies much earlier. And I love to travel around America to see the various different kinds of pupils, the different cultures that have all assimilated into this one really great country, which is, which is a lot of fun to do. And it's really enjoyable to to see the different states and everyone's a little bit different.
 
<strong>Jann Weeratunga ** 06:25
Okay, okay. Yeah, no, it's very big. I sort of looked at Washington State and thought that was a place I'd really like to go to, because it looks very green, and lots and lots of trees. So, you know, I'd like to travel around America if I get the opportunity. So you never know, hey, hey,
 
</strong>Michael Hingson ** 06:42
you never know. Well, I'm actually going to be in Washington State next month. So it'll be it'll be kind of find I've been there before and love going up to Washington. I love California as well. But I've enjoyed going to all 50 states now and just found a lot of wonderful stuff to see and do in all of those various states. So I can't complain a bit. I find it to be rich and, and exciting. But I've been to a number of countries. I have not been to England, I've been to Ireland, and I've been to New Zealand. And of course, I've been to Canada, and to the Netherlands. And in Japan and Korea, but I haven't really been to South Africa. I'd love to come and speak there some time. If the opportunity ever arises. I think it would be fun to do. And I've been to Israel. I went to Israel in August because I was there to be with accessibly for a week. And so again, I love going to a variety of different countries and experiencing and getting the chance to be a part of other cultures. So it's great. Well, so you went to college in England?
 
<strong>Jann Weeratunga ** 07:57
I sort of Yeah, I was a bit of a dropout. Yeah, it some. I passed with straight A's. My first two years and then I just decided, I don't know, I don't know what I decided. But I got a job. And I moved up very, very quickly, and I got paid way too much money. So I just decided that I wasn't going to go back to college.
 
</strong>Michael Hingson ** 08:24
What was your job?
 
<strong>Jann Weeratunga ** 08:27
I was actually a highway maintenance engineer. I actually built roads.
 
</strong>Michael Hingson ** 08:31
Wow. That's an interesting and different job. No, you enjoyed it.
 
<strong>Jann Weeratunga ** 08:39
I did actually it was your same thing. Two days on the trot, which was lovely. And I like sort of variation. I don't like sort of being stuck in an office. That's not really me. So yeah, I really I actually did, I really enjoyed it. And I worked with a great bunch of people. All men, I was the only woman I was the first woman into the department. So that was a little challenging to begin with. But they got used to me and yeah, and then eventually I left there to get married and go out to Sri Lanka.
 
</strong>Michael Hingson ** 09:13
So how long did you have that job? 10 years. Wow. So you you obviously did enjoy it?
 
<strong>Jann Weeratunga ** 09:20
Yeah, no, it was good.
 
</strong>Michael Hingson ** 09:22
So what do you do as a highway maintenance engineer?
 
<strong>Jann Weeratunga ** 09:25
Well, you basically dig up the road and relay it in in sort of very much layman's terms. I actually was responsible for a section of the a 40 which is the sort of London to Oxford road. I was responsible for a section of that. And yeah, just making sure that everything on it was working well. It was supposed to it was kept clean. The lights were on. The Galley pots were cleaned out, there were no potholes. At one point we even managed to put a new footbridge across it which was They're different. Yeah,
 
</strong>Michael Hingson ** 10:02
that's definitely a different thing to do. But certainly I can understand why that would be part of your job. Yeah, yeah. Then what took you to Sri Lanka.
 
<strong>Jann Weeratunga ** 10:14
Um, my best friend from school was actually Sri Lankan. And we'd gone there when I was when I literally just finished my A levels. And we went out there for a trip. She came over to Ireland to see what Ireland was like. And I went over to Sri Lanka with her, you know, the parents thought it was good, sort of cultural exchanges for us. And I really liked the country. And then sort of 1010 odd years later, I hadn't taken any holiday, I still run a scout troop. So every weekend that I had free and my suppose it holidays, whereas he spent scouting. And I just I got to the point, I was very, very tired. And I needed a break. And her dad actually said, Well, why don't you go back to Sri Lanka? You know, lots of people out there still. You kept in touch go out there. And I did. And then I met my husband and six months of chewing and froing. And eventually, we he popped the question, and we got married, and I moved out there.
 
</strong>Michael Hingson ** 11:21
I'm assuming your parents were okay with that.
 
<strong>Jann Weeratunga ** 11:24
The Not really. She was the other side of the world as far as they were. Yeah. And it was way too far away. But he made sure that every year I actually went back to the UK for, you know, I actually chose your Christmas. Because that's a very family orientated time for us. And unfortunately, he passed away after we'd been married about four and a half years. But I continue to stay out there for another six. The tsunami hit during that time. I also worked as the club secretary for what was at the time, the only the third golf course in the country rated in the top 10 in Southeast Asia, which was the Victoria golf club sat on struggling. So for Duncan golf union, which is actually where I was in 911. Yeah, I was actually at a golf meeting. And somebody said, Excuse me, I think you should all come and see the television. And we watched the plane. The second plane hit. So yeah, it's for those ones. We know exactly where you were in what you were doing. Yeah,
 
</strong>Michael Hingson ** 12:41
most, most people do. Most people do remember that. And I've heard so many fascinating and interesting stories about where people were or why they ended up not being in the tower that day, although they were scheduled to be and even up on higher floors. It is one of those amazing things and there's so many different stories. And a lot of people have stories to tell about it, which is pretty interesting.
 
<strong>Jann Weeratunga ** 13:08
Yeah. So the world stop moments a little bit like, I suppose, the shooting of JFK and, and of course, COVID More recently, you know, I think everybody knows where they were and what they were doing during COVID. Yeah, yeah,
 
</strong>Michael Hingson ** 13:26
we stayed home. My wife had rheumatoid arthritis. And so her immune system was suppressed and she took medication for it that helped the pain, but it did keep the immune system down. So we chose without any qualms at all to stay home, and basically locked down. We were blessed. We could could get things brought in through things like GrubHub and other things like that. And I did my shopping or an our shopping through a service called Instacart. That would bring things and it worked out really well. And we live very close to a country club here in Spring Valley lake in Victorville. And we joined a social members of the club. And although they didn't deliver food, they had food available that you could go down and get, but we were friends with the general manager. And he said, anytime you want food, just call him we'll bring it and they were. So we were we were blessed. That
 
<strong>Jann Weeratunga ** 14:21
sounds really, really good. It's actually something it changed shopping, and how we shop in South Africa. Prior to COVID, everybody used to just go to the supermarket or go to the shops. And we didn't have any delivery services. It didn't exist in South Africa. And it's actually created a whole industry of young men on motorbikes that deliver and I know in the UK, they had deliveries, but it sort of, after about a year it fizzled out and people got back to going shopping, you know, whereas here It is carried on, and people still get their shopping delivered from the local supermarket with these little guys. It's good dude outside your house. And there they are. Yeah,
 
</strong>Michael Hingson ** 15:11
we have their word delivery services prior to prior to COVID. But it certainly did pick up a lot in COVID. And after COVID. And you're right, it's changed a lot of things. And we can view that as a positive thing or not. But I think overall, people are starting to discover, even with working that there's no need to be in the office five days a week, eight or more hours a day that it's healthier, to let people do some work at home, and do some of their work outside of the office.
 
<strong>Jann Weeratunga ** 15:49
Absolutely, absolutely. But I must admit, I think I saw more dogs being walked around my blog than I had ever seen. People tend not to take the dogs out too much. Yeah. They were very, very big plots, and the dogs run around on those. But of course, that was the only excuse we had initially to actually be able to leave our properties. So all the dogs had their little walkies on a regular basis every day. So that was quite interesting as well.
 
</strong>Michael Hingson ** 16:18
I've been to places in Europe and also talk to to other people who live there. And I guess it was fairly common, even well before COVID, to walk dogs and even see dogs go into stores or restaurants and so on. And it was a common thing. But the difference between there and here and correct me if I'm wrong. But the difference is that most all of those dogs were well behaved and they were controlled by their people.
 
<strong>Michael Hingson ** 16:51
Generally, yes, generally. And
 
</strong>Michael Hingson ** 16:54
unfortunately, here, people just think they should be able to take their dogs, whether they're well behaved or not. And all too often, we see that dogs are not as well behaved as they should be. That creates a problem for those of us who use dogs like guide, like I use our my guide dog Alamo as a guide dog who's trained. And then they tried to put restrictions and has put some restrictions on us, because of those other people that they wouldn't really just deal with them appropriately. So it is it is a challenge. Yeah,
 
<strong>Jann Weeratunga ** 17:25
no, I know, from obviously the UK and Ireland, because my mum's from Ireland, that, you know, taking the dogs out for a walk is commonplace. I mean, dad would always take the dog for a walk around the block at night, just you know, before we went to bed. And it was my brother and my job to sort of walk the dog down to the park and give them a good run during the day. So I think you know, so walking dogs, it was it was it was good, actually, because it's a good form of exercise as well. And, you know, I mean, I would often sort of pop the dog into the car, drive up to the forest and go for a walk for two to three hours, you know, and then come back with a very tired dog. So yeah, well, that's
 
</strong>Michael Hingson ** 18:07
that's a good thing. Yeah. And sometimes attire, Jann, but but still, that's probably.
 
<strong>Jann Weeratunga ** 18:14
Yeah, I wasn't bad. In those days. It was bit younger. But the Yeah. Well, I
 
</strong>Michael Hingson ** 18:20
know one of the things about you is that you, you write you're an author, when did you start writing?
 
<strong>Jann Weeratunga ** 18:25
I think I've always had an interest in poetry, and sort of wrote little details here and that sort of thing. But it was more or less when I came to South Africa, we owned a restaurant down in Nisa, which is on the coast, in very beautiful part of the country is just above the sort of Jitsi, karma, forest area. And I actually lived in a wooden cabin in the forest, where I didn't spend much time there because I actually spent sort of like, six and a half days at the restaurant running it. But when I had spare time, I would actually just sort of sit on the deck. And just let my mind wander. And I started with the poetry. And then I started writing in seriously children's stories in 2012, which was the start of the Paralympics.
 
</strong>Michael Hingson ** 19:27
So love to hear more about that. What got you started doing that? And well, let me ask first, did you publish any of your poetry?
 
<strong>Jann Weeratunga ** 19:38
Would you believe I actually only published my poetry last year? And that was because some friends had basically seen some of the poems and sort of said, Why haven't you published the and I think it's the difference between being judged by your peers and being judged by children. So so most of them My writing is actually for children. But my poetry is obviously for adults. And funnily enough, I actually took a couple of books with me, I went back to the UK in May to see my family. And I took a couple of books, and gave them as gifts to friends. And they actually sort of said, well, would you read a couple of poems for us, and so I read a couple of them, and they were in tears. And I didn't think my poetry would have that much of an effect on people. So it was quite an eye opener for me. The other adult work I've done is I actually write adult short stories, dark stories, unfortunately. I know a couple of other authors that do the same. They write poetry, children's books, and dark, short stories. And I think it's a release from writing children's stuff all the time is to write sort of the dark adult stuff. But I've actually not that I'm not public, I've got two books ready to go. They've been sitting there for a couple of years. And, and yeah, and there's just a block there that the
 
</strong>Michael Hingson ** 21:10
public, are they going to be dark?
 
<strong>Jann Weeratunga ** 21:14
They are dark, all the short stories are very dark. And yes, but they're there. I mean, one of one of them is actually a monologue, for example of a character who has schizophrenia. And so they're obviously talking to themselves. And they're on a plane. They I say they because it was it's one person is on a plane, and the quieter voice of the two has actually arranged to be euthanized in Switzerland, which is legal. Without the other one, knowing what the other side of the venue knowing. And it's this, this monologue, and that's all it is, is this conversation the whole way through the story. And a few people that have read it have been, I think, quite shocked, because it's not the sort of usual happy clappy stuff that I wrote for kids. Yeah. And they were saying, Okay, well, when is it publishing? Have you got any more? And can we read it? So sorry about that thing? I can't stop that.
 
</strong>Michael Hingson ** 22:26
Look at JK Rowling. You know, she wrote the Harry Potter series, and now she's writing the Cormoran Strike series. And I don't know that I would say they're, they're darker, although I think the last Harry Potter book that she wrote was, was darker than the others. But she clearly throughout both series is a mystery writer. Because in one real sense, Harry Potter is all about mystery is being a mystery. Just the various things that go through it.
 
<strong>Jann Weeratunga ** 22:58
Yeah, I think the interesting thing with her work is the fact that it sort of it crossed genres. Yeah. And it was the first of all really strong, young adult series that came out really strong. And I think it defined it defined that that genre completely, you know, all those that don't know, young adult is basically stories that don't contain sex, or explicit violence as in blood, guts and gore type of thing. So So, and it's actually turned out to be a very popular genre, because a lot of people, they don't necessarily want that. But they want a good story, they will, you know, they don't want to read children's stories. They want to read adult stories, but they don't want that side of it. So it's quite interesting how it's developed.
 
</strong>Michael Hingson ** 23:58
Well, I will say any number of adults like them, too. I would love to, I would love to see more Harry Potter books. But there is a new series that's written by an American about one of his sons, James Potter, and five books have come out in that series, and they're pretty good. And again, there's some good mysteries in them. Well, so what got you started writing children's books and the pirate Olympics and so on. I'd love to hear that story.
 
<strong>Jann Weeratunga ** 24:30
Okay, I have always loved watching the Paralympics more than the Olympics. Right from a very young child. I was glued to the TV for the Paralympics. And 12 was the London Olympics, which I personally feel changed people's views towards disabilities in general. I think was a big leap forward for the disabled community at that particular point. But for me personally, it was, so Philip Craven, who's paraplegic himself was giving the closing speech. And he was chatting away and sort of saying, you know, there was this mother with her son, and they were reading a book. And in the book, there was a character and he had a patch over one eye, a hook for a hand, and a wooden leg. And the mother turned around and she said to the boy, my boy, who's this? And he said, Well, he's got one eye, one arm, one leg, he must be a Paralympian. And it was like one of those light bulb moments you get you know, you you don't think they exist. But it but actually it really did exist for me. And I suddenly thought, hang on a minute. Because he was talking about the pirates in Treasure Island. I thought pirates, Paralympics. Hang on a minute. There's something here. So I googled, and I Googled, and there was nothing, nobody had written anything. There was no parallel drawn between pirates and Paralympics. So I started. I spoke to a friend and they and I said, Well, there's nothing out there. Why is nobody written this story, you know? And they said, Well, why don't you write that story? So I did. And then I sat on it. Again, I think fear of failure as much as anything else fear of judgment. Being a bit dyslexic, it's sort of, I got really knocked by my English teacher at school. And so I lacked the confidence to actually pump in a publicize something. So or publish something. So I sat on it until 2016. And of course, the Olympics was round again. And the Paralympics were around again. And I found her and said, Come on your book. Enough now it's got to go out. And so I did I put the first one out and it was very well received and I had a couple of very very young readers that read it me young eight year old turned around to me and said, is Polly real? A Poly is a parrot that was born with one I stolen from her nest in Africa, ends up in Scotland where she's rescued by Captain hiker pirate and she learns to become a pirate. And and so I turned around, and it's a little bit like those sort of questions about you know, is Father Christmas or Santa Claus real. And you never burst a child's bubble. You never ever, in my, that's my rules. You never destroy childhood. You allow a child to be a child for as long as they need to be. And so I chatted to him and I said, How many parents are there in the world? And he said, Ah, auntie, there must be millions. I said yes, because over here they everyday call everybody Auntie's. If you go into a school, they'll call you and your listing they call your auntie, or uncle. And then I said, and do you think any of them are called Polly? He sat down for a moment, he said, I reckon there must be I said, Well, there you go. You've answered your own question, haven't you? So that was how Polly was created. And Polly creates the the Paralympics and they get up to all sorts of things, but they like made me realize Hang on. I mean, I need to actually do a little bit of a backstory here as to the story about Polly is the first one I wrote was just all about the sort of the actual games themselves you know, there's a master chef competition and there's a walk the plank and this time, the rigging gymnastics and what have you. And then I wrote the backstory, which was how they discovered the prosthetics. So my parents have blades and racing wheelchairs and prosthetic hands. And yeah, they they get up to all sorts of antics and lots of fun. So
 
</strong>Michael Hingson ** 29:26
you do you publish your own books, or do you have a publisher?
 
<strong>Jann Weeratunga ** 29:33
For these this set, I published my own books. I had a publisher for a book I wrote. I actually headed up during lockdown. I had it up nosology called locked down behind the mask. So I had a publisher that because for me, when everybody was wearing masks, it reminded me of when I lived in the Middle East and the burqa, and all you would see is the lady's eyes. So I had a publisher for that one. But otherwise I self published. So they all went up on Amazon. I'm on the 10th. One at the moment. The Halloween Paralympics is finished, but that won't be out until next year. So there'll be two others come out before that one, so, but there's seven on Amazon at the moment.
 
</strong>Michael Hingson ** 30:27
So you'll have a ghost pack, you'll have a ghost pirate.
 
<strong>Jann Weeratunga ** 30:31
There is a ghost pirates. Yes, they actually meet, they meet Captain Blackbeard and his ghostly crew. And they have to fight their way off his ship with the map, which is the map that takes them to the treasure, which, of course treasure is in the eye of the beholder. And that is their prosthetics.
 
</strong>Michael Hingson ** 30:50
That sounds like fun. Have you? Have you made sure that or have you done anything to make sure that the books are accessible? Like for blind people to be able to read? Are they? Are they put out in an accessible form like that at all? Do you know? At
 
<strong>Jann Weeratunga ** 31:09
the moment? No. I did have a gentleman that was with the Braille organization in Australia that wanted to actually have them, I suppose you call it translated it into Braille? And unfortunately, he never came back to me. So at the moment, no, I don't I don't have them on audio, audio is very expensive to do. And when I have so many books, because I'm actually up, I think I've been I've got over 40 children's books. So you know, when you're sort of producing a lot of books, it's sort of keeping up with them. And when you don't have a publisher, you have to do everything yourself. So you have to pay for the illustrations, you have to pay for the editing, you have to pay for the proofreading that cover everything that goes into a book, and it's quite costly. So the additional cost of an audiobook is not not something I've yet been able to manage. But I'm still hopeful. So yeah, I'll see what happens with that.
 
</strong>Michael Hingson ** 32:19
You might explore something like in this country, there's the National Library Service for
 
<strong>Michael Hingson ** 32:27
blinding and well print handicapped, essentially, Vegas, originally National Library Service of the blind, physically handicapped, but it goes beyond that. Anyway, they oftentimes will take books that they think people will read or that are popular, and they will produce them. And the reason they will do that is that they are protected under copyright law. So they are only available for people who have some sort of print disability. But still, that's a pretty good circulation. And what prompted me to ask the question was that I would think that people with disabilities could benefit from what you have to say as much as others do.
 
</strong>Jann Weeratunga ** 33:13
Yeah, I mean, for me, it's especially children. I went into a school here, recall, and they have, it's very, it's a mixed school. So they have children with physical disabilities. Unfortunately, not blind children simply because the layout of the school is too dangerous for the kids to be able to navigate. But juggle, there was one young girl, for example, had a prosthetic leg. And I remember going in, and I gave a number of books into the school, and I did a whole day chatting to the kids about disabilities. Because I believe very much about educating young people. And I think, I mean, chatting to you, for me is a real privilege. Because I think very often, by the time we're adults, we're too embarrassed or nervous to ask questions. And because we don't ask questions, we tend to avoid talking to somebody with a disability. And the children don't have that same barrier. You know, that they don't see color. They don't see disability. When I describe it a little bit like you know, being inside the box looking out as opposed to adults who are outside the box looking in. And I very much believe that if we can have young people able bodied as well as disabled reading books were characters have disabilities and I mean, as you my books are a complete flip in in many ways. So the norm because most of my characters have disabilities As Of course, they're pirates. So they've got something missing or they're blind, or they're deaf or whatever. So I've probably got about 80% of my characters that are actually disabled. Whereas most books may be, you might get 10% If you're lucky. So for me, it's important because young people, then able bodied and disabled can can read these books. And this particular young young lady I was talking to you about, I was invited back to the school about six weeks later. And she saw me across the car at the car park, and she came for flying over. And she flow her arms around me. And she said, auntie, auntie, thank you for writing that book for me. And I had this most enormous lump in my throat, that seems to be there for five minutes, I'm sure it was just only there for maybe five or 10 seconds before I could get, you know, regain my composure, because it had meant so much for her to be able to identify with other characters in the book, you know. So I think it's very important that these stories are available to young people, as I say, both able bodied and disabled, because I think it gives an understanding, I think it gives an empathy and an education to both.
 
<strong>Michael Hingson ** 36:29
You not only does it I absolutely agree it, it does. And that's again, one of the reasons I asked about audio or more another accessible version, I would, would think that
 
</strong>Michael Hingson ** 36:47
some people may shoot me for it. But with AI today, the so called artificial intelligence and the number of voices that are out there, that there ought to be some ways to convert the books relatively easily by comparison to even five years ago to audio, and then publish them. And
 
<strong>Jann Weeratunga ** 37:09
I did actually purchase a program that I can't remember the name of it now, because I'm not techie minded, but I was advised that that was the best fit at the time. But it's it sounds so mechanical. Yeah. It still didn't, it didn't flow and the emphasis wasn't on the words. Right, what I felt the emphasis should be if you know what I mean. So I do, I have actually recorded I'm very lucky, I do some work with a local school here, I actually scribe for for some of the boys. And they allow me to use their music rooms, which are all sort of, you know, soundproof. So I've actually recorded some myself, I've got one of the books is actually up on YouTube. That's the first of the poly books, and it's up in four sections. But the whole book is actually actually up there. And that's how Polly became a pirate. So I have actually sort of started this myself. And I've done it sort of through the YouTube roots. But yeah, there have
 
</strong>Michael Hingson ** 38:18
been so many great strides in voice technology. And so on that that even in six months, it might be a lot better. I don't know, I've seen some some discussions where I think there might be some some good voice, artificial voice things that are a lot better. But certainly if you can do it, that would make a lot more sense to do by any standard.
 
<strong>Jann Weeratunga ** 38:44
Yeah, yeah. Let's say and I quite enjoy reading my own stories as well to two kids. So it's, it's something I enjoy doing as well.
 
</strong>Michael Hingson ** 38:54
There are now some programs that can take your voice and create unlimited vocabulary speech. If it has enough of your voice to learn from how do we find your books? While you're one book on YouTube? Let me ask that.
 
<strong>Jann Weeratunga ** 39:14
Row. I think basically, you just go January Tonga, YouTube, and it will come up. Okay. How Polycom virus Yeah, I think I
 
</strong>Michael Hingson ** 39:23
look for it. I have to go look for it. I want to read about Polly
 
<strong>Jann Weeratunga ** 39:29
Okey doke. Good. So
 
</strong>Michael Hingson ** 39:31
is writing kind of full time job for you? Or do you have other work that you do to help income or what?
 
<strong>Jann Weeratunga ** 39:38
No writing is my full time job. That is what I do. I love writing for kids. It's a real I think it's a passion. You know, you either love it or you just don't go near it. And prior to COVID I used to be in schools two, three times a week. I was always is in a school somewhere up here. I even did a tour down on the Eastern Cape and took a couple of other authors with me. So, yeah, it's, it's become literally full time. And at the moment I'm putting out a book roughly one book a month? Well, I
 
</strong>Michael Hingson ** 40:19
think I think it's really important that your books, get out there and get visible. And so since it is your full time job, I'm assuming that you do write every day.
 
<strong>Jann Weeratunga ** 40:33
I pretty well write five days a week, I tried to just have a bit of time off at the weekends, sort of family time, but Monday to Friday. The house is quiet by six o'clock, everybody else's. So I actually sit then, and I write usually to that too. And then whatever sort of household bits and pieces need to be sorted out or shopping or whatever, whatever gets done in the afternoon, so but yeah, I put a good six hours in and it's a bit like people that do physical exercise, you know, you build up your muscles, and is a sort of, I believe it's like building up your mental muscles. You know, the more you write. I mean, I picked up, Polly, I haven't written Polly for quite a long time actually. I wrote a younger series, because a lot of people came to me and said, can't Can't you write a pirate series for younger children as well. So I had the patches pirate pals. And for a year, we literally put out a book a month, or 12 books out there on that series No, like on? Yeah.
 
</strong>Michael Hingson ** 41:44
Are those books, oh,
 
<strong>Jann Weeratunga ** 41:46
they're all short little 32, page eight by 10 inches by 10. But those ones, I've actually left the illustrations to be colored in by the kids because I feel, especially with boys, they tend to be a bit more than sort of reluctant readers and you hear coloring in it sort of attaches them to the book, and they gain a bit more of an interest in the book. And from that you gain an interest in the words and the story, etc, etc. So that whole series was like that. I've just produced one from my niece. She's three in two weeks time. And she actually was my my illustrating editor, he saw the pictures and either like them or didn't, which was quite interesting. So my poor illustrator had to redo a couple. And I'd given her a toy dinosaur Bronwyn, the dinosaur. And my sister said to me at one point, you can't see anything except purple because Bronwyn eating the phone. And that was because I've sent the picture of Bronwyn, for my niece to approve. And so she was actually using the dinosaur to kiss the phone to those he liked it. So yeah. So but that one's a mixture of color, color and drawing. And so there is a color picture. And an opposite is the same picture just as an outline. And the kids can either use the same colors or their own imaginations. And I believe very much in that as well. I think it's very important that young people use their imaginations, you know, things have changed from from when we were children. You know, when we were kids, we would play outside, we would, you know, almost have fights with brothers or sisters or mock fights or, you know, we played cowboys and Indians or whatever it was we were doing, we do it. And we maybe would watch television for an hour in the evening, sort of Monday, Tuesday, Wednesday and Friday. Weekends was always sports. So that was dad's time type of thing. But today, it's changed. And we didn't have computers, we didn't have smart telephones, we didn't have any of those things. You know, we used to sit there and do this huge Jigsaw which was four foot by four foot square, on our dining room table, you know, every evening was in pieces in type of thing. But today, it's changed. And I think young kids are in a way missing out and missing out on the opportunity to expand their imaginations because so much is spoon fed to them. So much as you know, Google is wonderful. I fall down the rabbit hole with Google all the time when I'm researching my books. And some of the stuff I come I find is just absolutely mind blowing. But it gives you everything. And I think with young people, if they're given too much, they don't use their imaginations that so that's one of the reasons why I like to. I've, I've created I've actually created two journals. which a guided journal is for very young children to start journaling, you know, so it sort of helps them guide them through. And that's actually part of the practice part ELS series, which is really aimed at sort of four to seven year olds, they're very young ones, maybe up to nine, depending on, you know, ability levels. But it's getting them to use their imagination, to write their story, their poem, draw their drawing, or coloring with the colors that they want to use. And if they want to give somebody green hair, that's fine. They know what color hair is. But let them use their imagination. Let them be creative.
 
</strong>Michael Hingson ** 45:42
We don't do nearly enough of that. And I absolutely agree with you. The the problem with so much television is that everything is just for store, everything is there, there's no imagination. It didn't used to be that way. Even in television, of course, early in televisions era, there was, it was an issue where you had both television and radio. And so people were were used to helping individuals use their imagination. But the longer television has gone on, the more we just put everything out there and there's nothing left for a person's imagination. I collect old radio shows as a hobby, and I love listening to old shows, because they still make you use your imagination. And even now, there are new series. And again, people have to use their imagination and fill in a lot of blanks that are deliberately left and can't be there because there are no pictures to look at. So you've got to do it. And I think television should do more of that.
 
<strong>Jann Weeratunga ** 46:52
Yeah. And books as well. I mean, I think books are wonderful. You know, when I go into in schools, and I open the book, and I say to the children, right, what am I doing? And I'm literally I'm standing there and I'm opening a book, okay? And they say you're opening a book? And I say, Yes, but what else am I doing? And they look puzzled. And I said, I'm opening up the pages to your imagination. And then what is imagination? What is it? And I remember one youngster gave a wonderful definition that it's like dreaming, but your eyes are open. But the story is in your head, and you can see it like a film, attitude. And I thought that is exactly it. Because I know, when I write my books, when I'm writing about Polly, especially Polly, Polly has a very she's very special. Polly and my parents are very special. They, that's my comfortable place. Whenever I go back to Holly. And I can see her, I can hear she's almost talking in my ear. When I'm writing her. It's a weird sort of relationship that I think a writer has with their characters. But she's so real for me. It's almost like she's speaking. And I'm just using my hands to write the words if that makes any sense. Yeah. So it's, it's wonderful. From my point of view, because I can just let my imagination go all over the place, you know. And then when you actually are reading the story, and you watch the kids faces, it is so special. Because you can see, they can see it in their heads. They can take their imagination, they can see the pictures, like a little film, you know? Yeah.
 
</strong>Michael Hingson ** 49:05
Well and and that's the way imagination should be now, here's a question does skip and where Polly ended up does Polly have a Scottish accent? Sort of
 
<strong>Jann Weeratunga ** 49:17
weird actually. And he definitely has a Scottish accent. And all of his crew do. He has a cruiser quite there's nine crews and they each have quite definitive accent so the the Caribbean Jamaican crew has very Caribbean the turbaned Indians very much the cowboy Americans very much with an American lil. So each each crew I've actually given their own voice, which is important because it also brings diversity for the kids to understand the world is quite a big place that we live in. So we've got tattooed Maori And we've got Scandinavians, we've got Scots, we've got Zulus, we've got Greek goddesses, we, you know, we've got the the Japanese ninjas, you know, there's all these different crews that are very different. But they all belong to the fellowship of pirates, right?
 
</strong>Michael Hingson ** 50:21
That's really the issue, isn't it?
 
<strong>Jann Weeratunga ** 50:24
Yeah. Yeah. You know, what am I realize we're actually all the same, we all want the same things.
 
</strong>Michael Hingson ** 50:31
One of the things that I talked about, on the podcast, I'm not going to spend a lot of time on it today, because people hear it enough. But you talked about able bodied and disabled people, I work to try to get people to understand that disability doesn't mean and I know you're saying somewhat the same thing. disability does not mean a lack of ability. Disability is a characteristic. And I would submit that everyone has a disability, everyone in the world. And for most of you, as I tell people, it's like dependents, you know, when the lights go out, and you don't have an iPhone, or a smartphone of any sort, or a flashlight nearby, you're in a world of hurt, because you can't see what you're doing. So I submit that we need to get away from making a distinction between so called Able bodied and persons with disabilities, because everyone has one. And what we really need to do is to recognize that disability is a characteristic, and it manifests itself in different ways. Yeah,
 
<strong>Jann Weeratunga ** 51:32
yeah. 100% 100%. I mean, it's even down to one, you might disagree with me on this. But if all you've ever wanted to do is ride a bicycle, and you have no sense of balance, and you cannot ride a bicycle, you are effectively disabled. You are disabled from being able to ride a bicycle. Now, people argument they know that that's not really a proper disability. Sure,
 
</strong>Michael Hingson ** 52:03
it is. It's a it's a characteristic.
 
<strong>Jann Weeratunga ** 52:06
Exactly. Exactly. And I think that's, I think you and I are very much on the same page for this. And I know we had a little chat for a few months about that back end. Back
 
</strong>Michael Hingson ** 52:17
in the day. Yeah, it's been a while.
 
<strong>Jann Weeratunga ** 52:21
Yeah, we touched on it. But But But I agree 100% I think we all have a disability. But one of the things I do say is disability does not mean inability, correct.
 
</strong>Michael Hingson ** 52:33
It does not mean a lack of ability, it just means you have something.
 
<strong>Jann Weeratunga ** 52:39
Yes. And I think each each gift is different. And it makes us see the world in a different way. So for example, because I have dyslexia, I have to work a little bit harder. With my writing. There's nothing wrong with my grammar, there's nothing wrong with the my my word order, or the words I use, until I try and type them and then very often they can come out backwards, or I mean to this day, if I type the word, the, I can guarantee guarantee 90% of the time, it comes out HTTP II. Okay, and that's, and my fingers know what they should be doing. To this date, they know what they should be doing. But
 
</strong>Michael Hingson ** 53:29
they know what you want them to do, but they have their mind of their own.
 
<strong>Jann Weeratunga ** 53:33
They do return. So bit of what I'm trying to say there is that, you know, disability, if you if you look at the figures as such, they say that between 20 and 25% of the world is disabled. Those are the disabilities that can be measured. The other 75% they also have disabilities, they just don't admit to it. Right, exactly right. And now the stigmas that are attached to disability. And again, that's why inside the box looking out outside the box looking in, which starts for me with children, because if you are a child inside the box with others use you just as I said earlier, kids don't see disability, they're just friends, right? They all get on with each other. And if somebody can't do something, they'll help them or if they won't help them, they'll believe them or whatever. But the kids will learn to stand up for themselves. And they will get through that
 
</strong>Michael Hingson ** 54:30
until adults until adults get in the way.
 
<strong>Jann Weeratunga ** 54:33
And so the adults get in the way Exactly. But But what I'm saying is when that group of children become adults, and that's where we haven't got that that's why I believe we haven't got to yet. We're getting there but it's not got there yet. When that group of children become adults, because they've grown up with a whole range of people, different races, different colors, different abilities. It's just normal, it's what's around them. Whereas at the moment, we're having to constantly play catch up. And we're having to put into companies and businesses, the the structures for people with disabilities to be able to go to work.
 
</strong>Michael Hingson ** 55:23
As long as those,
 
<strong>Jann Weeratunga ** 55:25
it will just automatically be there. Because those are going to be the new bosses,
 
</strong>Michael Hingson ** 55:30
as long as they don't forget. As long as they don't forget.
 
<strong>Jann Weeratunga ** 55:35
But that's if we don't interfere. Right.
 
</strong>Michael Hingson ** 55:41
So when is Polly going to be in a movie?
 
<strong>Jann Weeratunga ** 55:46
Oh, my goodness, the big question. Yes, I've actually finally sorted out my pitch. And that's taken a long time. And I've actually a gentleman called Steve Longley. He has been my fairy godfather. He produced Hacksaw Ridge, which is a slightly different type of movie to what we're probably going to be. But he's been a real mentor. And that's why I'm giving you a little bit of a shout out to him, because he doesn't have to help me. He doesn't know me from a bar. So I introduced myself on LinkedIn to him one day, which is, of course, how I met met Sheldon and through Sheldon, you. And he, he's given me so much confidence. So my pictures ready. I'm helping a friend launch their book tomorrow, which has taken up most of the last two weeks. And once that's done, I'm actually going to be going out to producers and directors to see if I will hook somebody that will actually produce it. Because to me, it's important. And I think whether it becomes a TV series or a movie, I don't mind, it probably lends itself more to animation, simply because so many of the characters have disabilities. And I think the insurance for that, in real life would would go through the roof on a movie set? I don't know, but I think so. But it leads me on also to something again, that we touched on before. And that was basically when we were talking about actors, disabled actors. And at the moment most most actors sort of literally have a wheel on reel off for a walk on walk off part. There are no real central characters based around disability or very, very few very emerge now. There's one or two sort of characters that are, you know, building up or what have you. But one of the things I've been advocating for is, why can't disabled actors do voiceovers and dubbing there's nothing stopping them to do those doing those things. We need
 
</strong>Michael Hingson ** 57:56
to we need to talk offline about some of that because there's an organization called Radio enthusiast of Puget Sound and a whole group of people who are blind. And the president of that organization also is the lead in a radio Well, internet radio stations called yesterday <a href="http://usa.net" rel="nofollow">usa.net</a>. And there's a red network in a blue network, like there is on a piece on NBC in the golden days of radio. And there actually is some work being done to try to create some programs to encourage blind people to go into doing more audio type stuff. So we should talk about that offline.
 
<strong>Jann Weeratunga ** 58:39
I think so. I think so. Yeah.
 
</strong>Michael Hingson ** 58:43
Speaking of Washington, that's what we're going to do next month is go up and do for radio show recreations. And I and some other blind people and non blind people are all going to be parts of the show. Now
 
<strong>Jann Weeratunga ** 58:54
that's so cool. It's so cool. I've got a friend here, Lois. And she's just done an art exhibition. And I found it. It was a concept that I found quite difficult to get my mind around, obviously. You know, how can somebody who's blind do an art exhibition, but she's actually working with a group of people down in Cape Town, a group of blind students found in Cape Town, and some have maybe 10% site up to they have just a little bit but not very much, you know, and they're doing amazing, amazing work and I and I think just bringing more of this it needs to be funded, it needs to be supported. I mean, South Africa there's no funding for anything. We don't have electricity most of the time internet sometimes and water when they feel like it. But, but but, you know, in Western countries where there is a little bit more money, I think these things need to be fun. Need more supported a lot more than they are? And I suppose, unless we started up and start shouting, it won't happen. And so that's one of the reasons why I want to see my pirates and poly made into either a film or set of films or a TV series. Again, because it's something that everybody can enjoy. Maybe
 
</strong>Michael Hingson ** 1:00:23
well, Todd, what can I do? Sorry? Maybe we also want to explore making it into an audio series. Hmm,
 
<strong>Jann Weeratunga ** 1:00:34
I think so. I think so. Yeah, definitely.
 
</strong>Michael Hingson ** 1:00:37
How do we increase the conversation around disabilities and get people? I know, you've talked about one way as children grow up, but what else can we do as adults to break through some of those barriers and get the conversation? more a part of the mainstream?
 
<strong>Jann Weeratunga ** 1:00:59
Oh, gosh. Well, I think number one, we have to identify the problems. And I think the main problems are and I'm going to talk about disability disabled and able bodied, if you will, just sort of entertain me on that. The more able bodied, shall we say? folk out there feel awkward talking to people with disabilities, they will shun away from speaking to somebody with a disability, they will avoid going to help somebody with a disability. And I think it's just such a stigma. And it's not the disabled person. I don't think it's the individual. It's just the whole sphere of disabilities. And I, I've watched LinkedIn recently, and there's a lot more out there and a lot more stories coming out. And I think I think that's a really good thing. And I think things like I know, the Paralympics does focus on the physical, and the Disabilities is a lot more than that. I mean, people in wheelchairs are only 8% of those with disabilities. Yeah, what is the symbol that we use for the disabled? It's, it's a word character in a wheelchair. Right. Yeah. You know, so. And I know there is a movement towards possibly changing that. I don't know how why is that is, in the sense that I understand why, but at least is recognized as a symbol for disabled. You know, there's pros and cons around everything. Yeah. And I think I think we just have to talk more, I think there needs to be, I think, all right, I think people are frightened. It's like when I first spoke with Lois, because I think she was the first blind person I spoke with. And I said, Louis, can I ask you a question? Should you ask me anything? But I thought I had actually say, may I ask you the question? Because I felt awkward. I didn't want to cause offence. I didn't want to be rude. I didn't want to say something that will upset. And I think that's part of it. With a lot of people. And we have to get over it. We have and I think that's what Sheldon did that for me. Actually, he was wonderful. We had an hour long chit chat. And I was chatting to him about how to use some of the analytics in LinkedIn and stuff as well, you know, stuff he had, and been able to do, and what have you. And it was so nice, because I felt so much more comfortable at the end of the conversation than obviously, I had at the start of the conversation. And I think just the more able bodied people, a person is, they just need to get over it. They just need to start talking to people. But it's our and it's hard. And that's why I go back to kids because I think, you know, to a degree we have to start with young people and educate them and bring them through the system. But then what do we do with all of us old is sitting at the top end.
 
</strong>Michael Hingson ** 1:04:20
But the awkwardness is more of a learned behavior than anything else. We we don't like to think that just because someone is different than us. They're necessarily at the same level we are. And we we grow up learning that which is in part why I said I hoped that children today don't forget as they grow up, because it's a learned behavior. And you're right. It's great to start with children, and the more children get to be involved in the conversation and carry on the conversation. and don't have the fear, the better it is, oh,
 
<strong>Jann Weeratunga ** 1:05:03
well, I'll give you an example on something. My niece, as I mentioned earlier is going to be three. One of the things my sister did with her, when for about six months on, she taught her how to sign. Now my niece isn't there. But there's a movement in the UK to teach babies to sign. Because they can sign I'm hungry, I'm full. I would like more. And, you know, I mean, there's obviously a lot more signs than those, I've just taken three, the very basic ones, they can do that six to eight months before they can speak up. So they can communicate on a level to express themselves, which also reduces frustration, and anger. And I'm actually trying to learn there's a guy called the Deaf chef on Instagram, and I'm following him. And every day, he comes out with a new sign. And I've been trying to learn some of those number one, so I can keep up with my knees and get better at styling than I am. But also, sign language actually just became 12 official language in South Africa. And I went to a restaurant one day, and there was a lady there. And I asked her a question, and then she sort of put her hand to it yet and said, you know, yeah, basically, you know, was was telling me she was deaf. So I wrote it down, because I couldn't sign. But the only thing I had looked say was, thank you. So at the end of the conversation, I actually just gave the sign of Thank you. And her face just lit up. It was the only thing I knew how to do. But have it made her day. You know? And and I just think that we we need to all make more of an effort, I suppose. And I think things like, Why can't say why can't we have sign language in schools? You know, over here, we have 11 languages, and they're all taught in school. So why can't we have some language taught and useful? The more we communicate, the more we talk to each other. The more I think barriers will come down. And we've got to get over this stigma of disability. And again, it's that word, isn't it? disability?
 
</strong>Michael Hingson ** 1:07:25
And only YouTube anytime we need to learn it doesn't mean Yeah, because it's not a lack of ability.
 
<strong>Jann Weeratunga ** 1:07:30
Exactly.
 
</strong>Michael Hingson ** 1:07:33
If people want to reach out to you and learn more about you, how do they do that?
 
<strong>Jann Weeratunga ** 1:07:38
Okay, so they can they can email me. And I've actually, I think I've given you some of my links. Yeah,
 
</strong>Michael Hingson ** 1:07:48
we'll go ahead and spell out email if you want to or whatever. Go ahead and say it here as well, please. Okay,
 
<strong>Jann Weeratunga ** 1:07:54
what is quite a complicated kind of fortunately, but it's, it's, well, I'll give you my easy one. I've got one which is Jann Weeratunga, which is? No, maybe that's not the easier one. I think they'll probably is. It's J a n S Jans, Pics P i C S. SA for South africa@gmail.com. Jan's pics SA for South Africa,
 
</strong>Michael Hingson ** 1:08:21
at Gmail. com. That's pretty easy. Great. Well, I want to thank you for being here. And we will be putting the book covers and all the other things up in the cover notes. And I hope people will reach out this has clearly been fun and fascinating. And I want to continue our discussions later offline. We got to do some of that. And I think it will be a lot of fun to have you back on again when the next poli book comes out and talk about that and other things as well. So we really appreciate you being here. And of course, I want to thank you all for listening out there. We are very grateful that you do we'd love you to please give us a five star rating wherever you're listening to unstoppable mindset
 
<strong>Michael Hingson ** 1:09:03
today, please give us a five star rating we appreciate that and we appreciate your comments and reviews. If you'd like to reach out to me you can do it by emailing me at Michaelhi at <a href="http://ccessibe.com" rel="nofollow">ccessibe.com</a> Michael is m i c h a e l  h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And also you're welcome to go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and hingson is h i n g s o n but we want to thank you again for listening. I really appreciate it hope you enjoy this and as I said we want your comments and your five star reviews we value that very highly. And then again chan I want to thank you one last time for being on with us today and and talking to us about so many different things and we clearly we have to continue this on another podcast episode.
 
</strong>Jann Weeratunga ** 1:09:55
Absolutely. And thank you so very much for having me. It's been an absolute pleasure. I've really really enjoyed it. Thank you.
 
**Michael Hingson ** 1:10:06
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Children’s Author and Outspoken Advocate with Jann Weeratunga</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/964d2da3-3a4a-40d3-bd40-2f5d9214a995.mp3?source=rss&amp;ext=asset.mp3" length="34731687" type="audio/mpeg" />
<itunes:episode>223</itunes:episode>
</item>
<item><title>Episode 222 – Unstoppable Trauma-Informed Leadership Coach with Kelly L. Campbell</title>
<guid isPermaLink="false">https://pinecast.com/guid/8ab4b833-9691-4267-b2f0-a452b973df9f</guid>
<pubDate>Fri, 12 Apr 2024 10:00:54 -0000</pubDate>

<itunes:duration>01:08:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4368d0e7-7f36-4e65-95d4-2d85730b8a17/UM222-Kelly_Campbell-Coverart.jpeg.jpg" />
<description><![CDATA[<p>On this episode I have the pleasure of speaking with Kelly Campbell who is a trauma-informed leadership coach, speaker, facilitator, writer, and author. She also leads Consciousness Leaders—the world’s most diverse and equitable speakers’ agency. Kelly grew up in a home that, as she describes it, was more challenging than most. She tells us that even though she strived to be the perfect daughter by excelling at academics, sports, and other endeavors, she did not feel loved and, in fact, felt that she was “unlovable”. She will take us on her journey of learning how to accept the traumatic issues she faced and eventually learned how not only to articulate what happened to her, but also how she learned to recognize that she could learn to love herself.
 
Today, among other things, Kelly coaches leaders on how to better their lives by recognizing the traumas they face and have faced. As she tells us, most all of us have faced traumas whether we choose to recognize it or not. We learn the value of addressing issues and becoming better leaders and people at home, at work and throughout our entire life.
 
<strong>About the Guest:</strong>
 
Kelly L. Campbell (they/she) inspires revelation and responsibility in leaders across the globe. As a trauma-informed leadership coach, speaker, facilitator, writer, and author, they empower self-aware visionaries to correlate their past wounds to their leadership style, transforming the way they lead, live, and love. Her debut book, Heal to Lead: Revolutionizing Leadership through Trauma Healing (Wiley) will be released in April 2024.
 
They write for Entrepreneur, have written for Forbes, and offer exclusive content to their Substack community, “The New TLC: Trauma, Leadership, and Consciousness.” Early in their career, Kelly was the founder and CEO of a cause marketing agency and sold it in 2016, which led her to advise Fortune 50 corporations, non-profits, government organizations, and marketing and advertising agencies. They have hosted two top-rated podcasts since 2006—one on holistic health and wellness and the other on conscious leadership for marketing and advertising agency leaders.
 
A long-time conservationist, Kelly was trained by Al Gore as a Climate Reality Leader in 2017. Most recently, they became certified as a Reiki Level III Practitioner. Kelly’s vision is to empower more than half of humanity to heal its childhood trauma so that we may reimagine and rebuild the world together.
 
** **
<strong>Ways to connect with Kelly:</strong>
 
Book Pre-Order: <a href="https://klcampbell.com/heal-to-lead-book/" rel="nofollow">https://klcampbell.com/heal-to-lead-book/</a> 
Website: <a href="https://klcampbell.com/" rel="nofollow">https://klcampbell.com/</a> 
Instagram: <a href="https://www.instagram.com/kelly.l.campbell" rel="nofollow">https://www.instagram.com/kelly.l.campbell</a> 
LinkedIn: <a href="https://www.linkedin.com/in/kellylcampbell/" rel="nofollow">https://www.linkedin.com/in/kellylcampbell/</a> 
Substack: <a href="https://kellylcampbell.substack.com/" rel="nofollow">https://kellylcampbell.substack.com/</a> 
Leadership Quiz: <a href="https://klcampbell.com/leadership/" rel="nofollow">https://klcampbell.com/leadership/</a> 
Healing Resources: <a href="https://myhealingmenu.com" rel="nofollow">https://myhealingmenu.com</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Note:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, everyone, welcome to unstoppable mindset wherever you happen to be in the world. We're glad you're here. Today we get to have a conversation with Kelly Campbell. And I got to tell you a little bit about my history with Kelly, there is a history isn't that something anyway, I last year was beginning to seek out speaking opportunities and discovered Kelly's consciousness leaders, speaker's bureau and technology and company that helped speakers find opportunities and wrote to her, and along the way learned from her executive assistant that excessively had sponsored her podcast in 2022. And of course, AccessiBe is the the organization behind what we do here. So there was some great synergy and we well, she agreed to represent us and in the speaking world. And also, of course, I had to say, Kelly, you got to come on the podcast, and it only took six months to get around. But here it is. And Kelly, we're really glad you're on unstoppable mindset after that story. And thanks very much for being here.
 
<strong>Kelly Campbell ** 02:30
Michael, it is my absolute pleasure. Yeah, synergy is the word there was so much synergy when we first met. So I'm glad to be working together in lots of different ways.
 
</strong>Michael Hingson ** 02:38
Yeah, you gotta keep that going. It'll be a lot of fun. Well, tell us a little bit about kind of the early Kelly growing up and all that sort
 
<strong>Michael Hingson ** 02:45
of stuff. Oh, the early Kelly,
 
</strong>Michael Hingson ** 02:48
I know it doesn't that make it fun?
 
<strong>Kelly Campbell ** 02:49
Well, you know, listen, none of us had perfect childhoods. Mine was just a little more imperfect than most. And so, you know, the way that I grew up, I, I, you know, grew up with a mother who had basically, comorbidity conditions of borderline personality disorder and narcissistic personality disorder. And I didn't know any of those words when I was a kid, right. And my dad ended up leaving, they kind of got an unofficially separated, I guess you call it when I was about nine. And so he was sort of my protector in the house. And so when he left, it was like my heartbeat. hypervigilance went on overdrive. And I think for many, many years, I would say even decades, it took me a long time to figure out how to how to get out of that nervous system dysregulation. And again, I don't have any of these words or any of this understanding for a very long time. So
 
</strong>Michael Hingson ** 03:54
that's usually what you know what happens kids know something's going on, but can't really describe it or articulate it.
 
<strong>Kelly Campbell ** 04:03
Yeah, yeah. So I knew something was off. I knew I had to protect myself, and in some ways, and I think I did a pretty good job of that. But what I also came to understand was the ways in which I was in the world, meaning, you know, in academics or in my social settings in my athletic career, I was, you know, trying to become this perfect persona, you know, in every single way. And it was really at the heart of it. It was I didn't understand that there was a disconnect between her ability to love me, I thought it was if I just did this thing more perfectly if I just got these straight A's and was captain of all these sports teams and got a full ride to college and she wouldn't be proud and she would she would love me. And she didn't have the tools to do that. But so I took that to mean that I was unlovable. All right. So I know the title of your podcast is unstoppable, unstoppable mindset, but I felt unlovable. And so I didn't feel very unstoppable. And so creating, you know, I tried a little dip of the toe in the water of corporate America right after college and that that didn't work for me. Immediately I created, you know, an organization, I started a digital marketing agency that focused on nonprofits and foundations and social impact initiatives. I was an avid conservationist and really was an advocate for the environment, and you know, all the things that we can do ourselves. And so I took all of that passion and all of that and created this agency. And so I had this digital marketing agency for about 14 years, I ended up selling it in 2016. And, you know, yeah, that was that was about eight years ago. And now I've been a consultant to Facebook and NASA. I have been, essentially a trauma informed leadership coach for the last few years. And I get to work with leaders in all different sectors on really what I did, which was correlating their childhood trauma, with their leadership style, the way that they show up in leadership leadership position today.
 
</strong>Michael Hingson ** 06:33
Well, you know, a question that comes to mind is, okay, so you had the situation that you had as a child, and you worked really hard to be loved. And as you pointed out, your mother didn't have the tools? Well, so before I ask the question, I'm really thinking of, did that ever change? Has it ever changed with her? Or is it kind of just No, you know, she,
 
<strong>Kelly Campbell ** 06:57
she said, I write about this in the book, which I know will touch upon, she sort of, I'll call it she opted out of my life when I was about four. And so I have not had any contact with her in 20 years.
 
</strong>Michael Hingson ** 07:11
Okay, so the question that I really was thinking of is, so all of that happened. But you I gather really did Excel, and you were the captain of teams, you've got great grades and so on. So as you look back on an even though what occurred, did happen? Do you feel that you feel positive? Or do you feel that all that was, in a sense, now worth it now that you can look back on it?
 
<strong>Kelly Campbell ** 07:39
I think everything was worth it. I think, you know, I have a very different mindset about what it was, I think I live to be really honest, I lived for many years in the State of victimization or victimhood. And oh, you know, these things happen to me, right were imposed upon me. And I think once the, you know, I started doing the deeper inner work, that mindset started to shift. And it was like, I, I have agency, I didn't just start an agency, I actually have agency to figure out how I want to live the rest of my life. And this is not it. This is not it.
 
</strong>Michael Hingson ** 08:16
Yeah. And that's what I was, was getting to is that your mindset shifted? And I'm assuming that you no longer feel that you're unlovable. Oh,
 
<strong>Kelly Campbell ** 08:27
not at all. There you go. But I will say the difference is that not it wasn't just about my mother, right? Yeah, it was any external validation or getting that, you know, I am lovable because so and so feels this way about me or cares about me or loves right? It that the need for that has fallen away over all of these years of doing this work. And I understand now that I am lovable because I love me, right? So the only thing that matters, but it takes people and it sounds so simple, Michael, but it takes a very, very long time, most of us until mid life to figure that out. And some of us don't ever figure it out. Yeah.
 
</strong>Michael Hingson ** 09:06
Or we figure it out even much later. And it's so unfortunate that that we have, well, we don't have the tools to figure out some of those things a lot earlier. And of course, as a child as a kid. It's it's hard to associate that and so you look to your parents, you look up to your parents, and you talked about what your father did for you and what your mother didn't do for you. But it's taken a long time to really gain the rest of the tools necessary to put a better perspective on all that. You
 
<strong>Kelly Campbell ** 09:41
got it. You got it. Yeah. And you know, I do have a close relationship with my father. I would love an even closer relationship with him. You know, he also and I do write about this in the book. He had his own, you know, tumultuous upbringing with physical abuse from his stepfather. Other, and I'm not sure that he ever really has integrated that or addressed that. And so I think that there's a little bit of, you know, I don't know, just a lack of understanding that there is a closeness that could happen, there's a depth to relationship that could happen if he were to go ahead and break through those things. However, as much as I want that, for him, that is not my responsibility as a child. It's, it's really up to him. And that's the thing, it's up to each one of us to determine the way that my life is going, the relate the quality of the relationships that I have, are not everything that I think that they could be, or that I hope that they could be. And so now I have to look inward and say, you know, where is my contribution to that? And how do I want that to change? How, how committed Am I to helping those changes be brought about? Yeah,
 
</strong>Michael Hingson ** 10:58
and as I was, was thinking in going to say, the fact is that the journey continues, and so you're going to even learn more as you go forward, which can only help. That's right. It's a matter of looking for it. And most of us don't take a lot of time to be introspective and look at what we do or why we do what we do and how we do it. I'm a strong advocate for people should take time at the end of every day looking at what happened that day. And I never like to view things as a failure. I can view things as well, this didn't work. So what do I learn from that? Because I have to teach me as to how to deal with it. But the bottom line is that we, we should really take time to look at what didn't work and what worked and how can we make it even better? And what does that mean for our lives. And we mostly don't do that, oh, I don't have the time, I've got to get right to sleep, because I gotta get up in the morning. And we miss such golden opportunities to start to think about that. Yeah,
 
<strong>Kelly Campbell ** 11:59
yeah. And that could come in a variety of different ways, right? Are the cerebral resources that are available to us through guided meditations and podcasts and books that we might listen to or read, there are so many ways to enter this realm, you know, to just get started to just, I don't know, really get curious and start to understand that there are all of these resources available to us. And all we have to do is just pull the thread or lean into what feels resonant for us.
 
</strong>Michael Hingson ** 12:36
Right? Yeah, and, and then follow through on it,
 
<strong>Kelly Campbell ** 12:39
and then follow through on it, because it's not just about the cerebral, right, we're talking about integrating trauma, really at the heart of this. And so you can't think your way out of a feeling that is in your body and literally in your you know, stuck in your sort of your nervous system and your fascia and, you know, in your, in your physical body. So the combination of the cerebral, the mindset work, the mindfulness, and the somatic work, you know, the movement, the emotional release, there are lots and lots of healing modalities, trauma integration modalities available to us. Most people think of therapy. And that's it. That therapy is one, one out of literally millions of modalities that are available to us. Well,
 
</strong>Michael Hingson ** 13:27
and the other thing about therapy is people think, Oh, I'll go to therapy. And I'll get all the answers because the therapist will give me the answers. And therapists do help give you answers. And coaches help guide you to answers. But still, none of those matter if you don't do something about it once you are given opportunities or discover opportunities.
 
<strong>Kelly Campbell ** 13:49
Yeah, yeah. And there are a lot of people who said, Yeah, I'm doing the work, quote, unquote, I've been in therapy for 15 years, like I was, and you know, therapy is wonderful, especially if you haven't talked to anyone before about what is going on in your life and what's on your heart and things that are, you know, maybe behaviors that you're not happy with. That's a wonderful thing. Staying in that relationship, though, and continuously just talking about it, sort of, in in many cases, I won't say all cases, because there are lots of therapists who specialize in different things. But in many cases, a lot of people stay stuck in repetitive patterns. You know, and if if you really to your point, if you want to make the change, it is about committing and doing things different through other types of modalities, and some of those modalities don't rely on another person. Right. Those are things that you're doing yourself. So yeah, there's there's a lot and no healing journey looks the same. It's not linear, you know?
 
</strong>Michael Hingson ** 14:57
Yeah, but it isn't for any of us and you may You try something and it doesn't really work or seem to work for you. And so you don't give up, you need to try something else until you find something that works. And you also have to look at what it is you're trying to achieve and what it is that you're trying to accomplish.
 
<strong>Kelly Campbell ** 15:13
That's right. That's right. Because just like anything, you have to set a goal or or not even a goal so much as maybe there's some little shift. Maybe the goal is I want to feel less anxious. Maybe the goal is I want to feel more comfortable in my skin in my body. Maybe, you know, so they're not I think goal is maybe not the best word, but they are things that you are interested in changing. Modifying.
 
</strong>Michael Hingson ** 15:43
Yeah. Yeah. That makes sense. So what is trauma? We we it's a word we hear all the time, what what really is it, we
 
<strong>Kelly Campbell ** 15:54
hear the word trauma every single day. Whether we're talking to a friend or scrolling on Instagram, or something like that, it has become a pretty, I don't know, just like a word of the year, I think it probably will be the word of the year for 2024. Trauma, it is derived from the Greek word for which means wound, right. But what we're talking about here is beyond that, we're not talking necessarily about physical wounds, although that could be trauma, or talking about unintegrated information. So not the events that have happened to you at some point in your life, whether that's in childhood or older, not the events themselves, but what happens inside your body because of that event, or events or prolonged scenario, right. So it could be a one time event that you experience, but what your body and your mind and your psyche are remembering in your tissues. Because it's not memory, it's Think of it like a body sensation, right? A something that is triggered in your nervous system that says this was an unsafe thing, or this was an experience that I do not want to experience again. So now I'm going to be hyper vigilant to make sure that I protect myself from not experiencing that again, right. So I say, I specify that it's not the event, not only because we know that from, you know, experts like Dr. Gabor Ma Tei and Bessel Vander Kolk. But we know that if you and I experienced the same event, it may not have been traumatic for you. And it may have been traumatic for me, right? So there's a subjectivity to this stuff. It's a lot of nuance. But at the end of the day, it's a situation where we have been feeling overwhelmed and unable to cope with a stressor. Right, and that stressor, we don't have to determine whether that is big T trauma, small t trauma, because again, there's subjectivity to it just an overwhelm, and overwhelm, and an inability to integrate the information.
 
</strong>Michael Hingson ** 18:19
So how does trauma intersect or become involved in dealing with leadership? What does it mean in the context of leadership?
 
<strong>Kelly Campbell ** 18:28
Well, I mean, leaders are humans, right? So we can't pretend that once we stepped into a leadership role, if we put a suit on or, you know, some other expression of leadership, quote, unquote, that all of the trauma and all of those experiences and all of the maladaptive behaviors that we have because of it, that they just fall away, right, we can't pretend that that happens. That doesn't happen. Because we're, we're the same person internally, whether we are showing up at work, or we're with our family, or we are at home. We just wear masks, because we don't think that we will be seen as competent. If we bring our true selves, our authentic selves, our genuine selves, the real us into those scenarios. So, you know, this is this is a huge passion of mine and has become become really my life's work is this integral, this intersection between trauma and leadership? Because no one is talking about these things. And we yet we are very aware of them. They are in our faces all the time, right in our political leaders, in our corporate leaders. We see on the news, the Elon Musk's of the world and all of these other people who clearly we know in some way, shape or form that there's something off quote unquote about them. Really the These are wounded humans, right? Elon Musk has been very vocal about some of the things that he's experienced in childhood, at, you know, really in relationship to his father and some of the abuse that he endured through his peers when he was younger. So there was a feeling of powerlessness. And I just use this example, because there are a lot of people who are familiar with him, and is the innovation in which he leads. But a lot of people are not familiar with how actually terrible he is, as a people leader. And you know, a lot of that is stems from childhood trauma, where he felt powerless, he is now projecting that I will never feel that powerless again, I will be the richest and most powerful man in the world. He said that when he was eight years old, and boy, has that come true.
 
</strong>Michael Hingson ** 20:58
Yeah. The other side of it, though, is that if he did take a different tact in terms of how he dealt with people, how much I hate to use the word but more powerful, or more influential, he would really be? Well,
 
<strong>Kelly Campbell ** 21:15
I hear that. And I would just build on that to say, how much more positive impact could he make? Yeah,
 
</strong>Michael Hingson ** 21:24
that's why I changed it from powerful to influential because, yeah, I think that's more relevant, having a more powerful impact. We'll look at Steve Jobs. And I don't know as much about Steve Jobs. A lot of people were very loyal to him in the company. And he did a lot. And I just keep thinking, if he had lived 10 more years, what would it have been like in the world? Yeah.
 
<strong>Kelly Campbell ** 21:48
Yeah. It's a good question. Yeah.
 
</strong>Michael Hingson ** 21:51
And it's, it's one of those, well, we're not gonna get that answer. So we'll just have to not worry about it, I guess, or or we can think about it. But how do we all move forward is really the issue. But you know, a question that I love to ask. We've been talking about leadership a little bit. What is a leader?
 
<strong>Kelly Campbell ** 22:10
Hmm, that's a great cry. No, it's
 
</strong>Michael Hingson ** 22:13
a fun question. I love to get different answers. And you know, there's not necessarily a real right answer, but it's a fair question.
 
<strong>Kelly Campbell ** 22:20
Yeah. It is a fair question. I love this question. My favorite definition of a leader, and I'll paraphrase this, it's not mine. It's comes from Brene. Brown, it's really, you know, someone who sees the potential in other people, and has the courage to develop that potential. Yeah. It feels to me like, you know, what we thought about or what we understood as leadership over the last 200 years is not what we actually would like to think of as leadership. Right. It's not an authoritarian, it's not someone who has all the answers and leads us into battle. And you know, all of that. It is someone who is there to create more leaders, not more followers of them. You are not going to get that answer from a lot of people. But that's what I believe. Yeah.
 
</strong>Michael Hingson ** 23:17
And I think that the definition is a great one. And would that more people would see it, because bosses are not by any definition, necessarily leaders at all? Not at
 
<strong>Kelly Campbell ** 23:29
all. Not at all. They're just wounded children in a way, if you think about it, right. I mean, think about trauma, what its impact is you asked me before, what is its impact on leadership? If we have a traumatic experience, right, we experienced trauma at let's say, nine years old, we are ultimately stunted at nine years old if we don't integrate that experience. So we have a lot of nine year olds, running companies. I was one of them, which is why I can say that, you know, the day they the introduction of the book is this woman had asked me it was consultant that I had hired. And she said, What was the I want you to close your eyes? And what was the first moment that you remember stepping into a leadership role? And the introduction of the book became, you know, or was born out of the answer to that question? And the answer was, I literally thought of the day that my I was nine years old, sitting in the back seat of my family car, a Crown Victoria, I'll never forget it. And my brother, who's about a year younger than me, was sitting next to me and my mother was taking us to the movie theater. But before we went into the movie theater, she turned around and said, Oh, I just want to let your kids know. Your father is not going to be living with us anymore. And this was the moment that I remembered when this woman asked me what was the first moment you you remember stepping into a leadership role? Because I As blown out as I was by this news, and scared and confused and had all these questions and no support, I, in that moment turned to my brother. Right and put my hand on his back. And for me, it was supporting him and comforting him, and sort of letting him know that he was not alone in this. Right. And it's a weird memory to come up for that kind of question. But for a long time prior to me doing any of this healing work and trauma integration work on myself, I was that nine year old kid running that company. So, you know, to me, it's like, do we want more nine year olds running companies? Or do we want centered, fully embodied healing actively healing humans running companies and organizations? Yeah.
 
</strong>Michael Hingson ** 25:55
And you, you've evolved from being that nine year old child along the way, which is, of course, a great thing. Yeah. Which is, which is what you needed to do? Yeah.
 
<strong>Kelly Campbell ** 26:07
It's taken a lot of work. And that's the thing, this is a lifelong commitment. Right? This isn't a single Ayahuasca retreat, or just therapy for a few years. That's not what this is about. This is a lifelong commitment to, you know, really understanding who you are, what behaviors you would like to change, how you want to show up in the world. How you want to lead in whatever way that means whether that's in your your family system, at work, in your social group, maybe you have a religious affiliation, leadership comes in all different flavors and sizes, right? But it's figuring that out. And then understanding as part of that healing journey in that process. What you are here to contribute in the world, because this isn't about you. You, the more you learn about yourself, the less your ego is online, which is kind of a interesting oxymoron there. But yeah, it's more about what you what is your purpose? What are you here to contribute in the world? Because you understand through the healing journey that this is so much bigger than you so much bigger?
 
</strong>Michael Hingson ** 27:21
So following up on that and kind of continuing in since healing is a lifelong commitment. What's in it for leaders? Well, since we always seem to want to do things our way, so what's in it for me? What's in it? For me? Yeah,
 
<strong>Kelly Campbell ** 27:38
well, I will answer the question. But my initial reaction as a trauma informed leadership coach is think about, you know, if there's a leader who has that sort of that question, right? They're sort of being provocative. Well, what's in it for me? Why should I do any of this healing stuff? It sounds terrible takes a lifetime. You know, it's it has nothing to do with my legacy? Well, my question to that person would be well think about what your life is like right now. And if we were to fast forward five years from now, and life is exactly the same way you're feeling the level of overwhelm anxiety, you're biting at people that you don't even know, maybe there's like, some anger going on in your body, you tend to micromanage people, your relationships aren't exactly what you would love them to be. If we fast forward five years from now, and life was exactly like that, would you be okay with that? Right. And really, when we're getting real, is this current thing called life working for you? As is? Yeah, that would be my question. But I like to, I like to stoke the fire a little bit. But what's in it for people is some of the things that I alluded to better, closer, deeper, more meaningful relationships, not just that work, not just that home, not just with friends, I'm talking about all of them, because you will show up differently, right. If you own an organization or are in leadership of an organization, a workplace, the bottom line will actually see the impact of this in a positive way. Because the people who you are leading will trust you more, will respect you more will be more loyal. So you'll have less employee attrition, maybe even less client attrition or customer attrition, right? People want to follow and emulate those who have, you know, aligned values. I mean, access to be as a great example of that, right? There's so much in it. And it's not just about the business or just about the personal it's everything. You're also probably going to find that you develop a passion or reignite or rekindle a passion for some of the things that you were really excited about when you were a kid, maybe you love loved nature. Maybe you love to play an instrument, whatever, whatever the thing was, there's more joy and more passion and more fulfillment in your life by doing this work. I don't know, you know, that sounds like no big deal to me, you know, it's just life changing. There's so much available to us. And it's only possible once we do this work, well.
 
</strong>Michael Hingson ** 30:30
While I was in college, I did radio and loved it. I was in radio, the campus for six and a half years and had a lot of fun doing it and, and never thought I'd be back doing something is part of my life relating to that. And four years ago, I would never have thought of being the host of a podcast. But in 2021, when I joined excessively, they asked if I would do it, and here we are. And it's really doing very well, a lot of people seem to really like it. And we're having a lot of fun. And for me personally, I get to learn a lot. And I think that's the the most important thing for me is I get to learn a lot. I've, I've changed my mindset on things over the past two and a half years. And as I as I tell people, whenever we do these podcasts, there's only one hard and fast rule. And that is we both have to have fun.
 
<strong>Kelly Campbell ** 31:23
Yeah, yeah. And we're doing that. I'm glad that you brought that up. Because this idea of being a lifelong learner and being curious about the world. That's a little throwback to what I was talking about in childhood, right? If you if you look at a two year old, a five year old, a seven year old, a nine year old, they're, you know, everything is, in all everything is one dress, right? There's so much exploration, experimentation, and then we are taught little by little inadvertently, and then sometimes very explicitly, that that is not something that we can continue with, right? We might be able to do it for a few years when we're toddlers. But like, now, you've got to get serious. I there's people who ask, you know, five year old, what do you want to be when you grow up? Right? It's like, I don't have to make that decision. I just want to be a kid right now. So um, yeah, it's just like that, that level of curiosity and being a lifelong learner, being able to change your mindset, as opposed to having a fixed mindset and thinking very narrowly or thinking from a binary perspective. That, to me is one of the greatest gifts of healing as a leader.
 
</strong>Michael Hingson ** 32:35
And we really shouldn't be discouraged from being curious. And it happens. So often, I know I've been to museums and other places where I'll reach out and touch something that we're passing, and somebody say, you can't touch that you can't do this, you can't do that. Why not? The reality is, I can appreciate not everyone going to a museum should be allowed to touch art, because too many hands with oil can can have an effect on it. But allowing a blind person who's not going to see it any other way to touch it shouldn't be a problem. And allowing other people to be curious in their own way shouldn't be a problem. But it's all too often something we discourage. And as people grow older, when you get as you point out out of being a toddler, you're starting to be taught not to be curious. I've seen so many examples where I've been somewhere and somebody wants to either pet my dog or ask me a question about being blind, a child and their parents out, don't do that. It's impolite. It's not, you know? I try to well whenever I can. And, and like one of my philosophies, and one of my policies is if a child wants to pet my guide dog, and I hear the child asking the parent is, oh, no, that dog might bite and so on, I will stop, I'll take the harness off, because that's alimos cue that he's no longer working. And I will say, go ahead, you can pet the dog, he's very friendly. I just hope you're not holding an ice cream cone. But I will always do that. And with adults. Mostly the same thing. If an adult wants to pet the dog. If I have time, I will again stop and take the harness off. And I'll say I'm taking the harness off, because now he knows he's not working. And there have been a few times that someone has wanted to pet the dog. And I said, Look, I've got to go, I don't have the time right now I would love to but I just don't have the time. And they pet the dog anyway. And of course I know that because the dog turns and looks and wants to visit more because dogs love that. And I have to give the dog a correction because they shouldn't be responding to the person and the correction is just a slight tug on the leash. And I remember one case where a woman did it and she said, Oh, don't don't punish the dog. I was the one that was petting the dog and I said no, you don't understand. The dog shouldn't have reacted. I'm gonna deal with the dog and then I'll deal with you because I had already said no, I don't have time.
 
<strong>Kelly Campbell ** 34:57
Children. Yeah, I was just gonna say she wasn't respecting your boundaries, or the dog's boundaries in that case, right,
 
</strong>Michael Hingson ** 35:02
right. With children, Allah, we stopped because I don't want them to be afraid. And I want to give them the opportunity to ask questions. And I realize, well, I have a teaching mentality anyway. And I believe that my job is whenever I can to teach, and I love to do it with adults, too. It's so much fun.
 
<strong>Kelly Campbell ** 35:23
Yeah, I want to go back to the boundary thing, oh, man, because it just sparked something in me, you know, part of doing healing work is not taking things so personally, so that when someone does, you know, enact a boundary, you respect it, and you respect it genuinely. Right. And you also on the flip side of that, have the ability to not sort of fall into that people pleasing tendency, and you can more easily, you know, state what your boundaries are, in a very, you know, loving and respectful way. Yeah. And so I think that respecting people's boundaries, and then being able to talk about your own and express your own, that's another benefit. You know, as we're talking, it's like, we could talk, we can have a whole podcast just talking about benefits of healing. Yeah.
 
</strong>Michael Hingson ** 36:15
Maybe we should, maybe we should. But yeah, there's, there's a lot to be said, for boundaries. And I, I fear in our society, we're losing the concept of boundaries, that there are so many things that are happening, we talk about politicians and others, and so on, who seem not to have any respect for boundaries, and we're losing the art of conversation, people won't talk or allow themselves to be involved in talking about them and being involved in such discussions.
 
<strong>Kelly Campbell ** 36:46
I mean, that's a shame. You know, boundaries are really important, or kind. I love boundaries, boundaries also help with conversations about consent, right? I mean, all of these things are intertwined. And so the more that we heal, the more that we understand what we're comfortable with what we will accept, from the people in our lives, the things that we will not accept, and then we understand we grow and we learn new language around that. It's beautiful. It's actually well,
 
</strong>Michael Hingson ** 37:17
now my cat doesn't have any respect for boundaries.
 
<strong>Kelly Campbell ** 37:21
Well, we can't help the cats.
 
</strong>Michael Hingson ** 37:24
But my dog does. He really clearly respects boundaries. And I would hope that I understand his. But we have a great synergistic relationship, in reality I do with the cat as well. But she's, she's a fun kitty. She's 14 and a rescue cat, and a lot of fun. So it works well. But boundaries are something that we're just losing the art of understanding, you know, people say we shouldn't talk about politics and all that. And I keep thinking, why not? Why don't we have enough boundaries and enough respect for others that we, we can't discuss things where maybe we disagree, there's nothing wrong with disagreement, we should be able to discuss it, good teams learn to disagree. And and the point of have a good relationship in a team is that team members can very well disagree, and they know that their views will be respected by the other members of the team, so they can do it. But in general, we just don't see that. But that
 
<strong>Kelly Campbell ** 38:30
comes from the top. Right. So if you know there's discourse, that means that there's trust, trust is not at the top, meaning we're that we are looking up at the leader. If that trust is not there, then we are not going to feel on the team, the ability to trust one another. So it's very much like a modeling, right? And so leaders who are vulnerable leaders who say, I don't have all the answers, I actually need your help to run this organization or finish this project, or whatever it is. And then you mentioned team in the case of maybe personal relationships, you know, a team could be just two partners, a team could be a family, right? And so yeah, it all of this transcends and is so interconnected between all of these types of relationships. But yeah, I think, trust and discourse, right and not avoiding conflict, you can't have any of those things which are beautiful things, you know, to understand someone else's perspective and give them the space to express their perspective and be able to say, You know what, I can hear what you're saying, and I still have my beliefs. We made like the purpose of this discourse is not to necessarily change each other's mind, or to be on the same page. But it's just to understand a little bit more about like, underlying Lee, what are your values? What are my values? And yeah, I think that, you know, part of this is we get so rigid and so tight when we haven't addressed what's underneath all of this, you know? So yeah, I love being able to have conversations about politics or, you know, with the people. And this is where you have to be discerning, it's with the people who can hold that both and thinking, you know, and aren't such on a binary track. So you have to be discerning about that. Because you you want to keep, you know, put yourself in situations where you also feel a sense of safety.
 
</strong>Michael Hingson ** 40:42
Yeah. But the other part about team relationships, say within a corporation is the ultimate goal of discussions and controversy. Well, controversy or disagreement, is to eventually come to some sort of consensus and doesn't necessarily mean that one or either of us like, the decision, but we come to a decision that we can live with, until or unless it doesn't work. And then if it doesn't work, then we say, okay, it's nobody's fault. We, we decided we all did it together. Let's figure out where we go from here. And one of my favorite books is The Five Dysfunctions of a Team by Patrick Lencioni. I don't know if you've never read that. It's a great book. I have not, but I Well, it's it's a fairly short book. But it's a great book that talks about teamwork. And the basic premise is, as you point out trust, one of the things that I love to tell people is that I have learned a lot more about teamwork and team development, and trust, from working with eight guide dogs that I've ever learned from all the experts in the world on it, because when I'm working with a guide, dog, and I make no mistake, it is an absolute teaming relationship. When I work with a guide dog, we are truly developing a team, we each have a job to do. And part of my job is supposed to be the team leader, but also as the team leader. And this is something I was going to bring up a leader no needs to know when to give up leadership to somebody else be on the team, because they may be able to handle a particular situation well, and better than you. And you sort of alluded to that. And that's true with a guide dog. If we're walking down a sidewalk and we get to a curb, the dog stops, because the job of the guide dog is to make sure that I walk safely not to know where to go and how to get there. That's my job. And the dog trusts need to know that. And if I convey that, I don't know that the dogs gonna get worried. So it makes me feel more obligated in advance whenever we're going to be somewhere to learn how to go where I need to go, now I can still get lost. But I know that when that happens, and I get confused, I can't panic, because that's going to make the dog uncomfortable. But as I was going to say, when we get to a street corner and the dog stops, and then I say forward, and we start across the street, and suddenly the dog jerks back, I'm not going to question what that dog is doing. I'm gonna follow that dog. Partly it's a survival thing. But also partly, that's the dog's job. And what it usually is as a hybrid vehicles coming that I didn't hear. So the dog will still go back. And I'm going to follow that dog and I'm going to tell that dog what a great job it was doing. Likewise, going down the stairs at the World Trade Center was the same sort of thing. I needed to keep the dog confident and focused. So it was ongoing constant praise, which was also sending a message to the dog. I'm okay. And it didn't matter what I was thinking inside. That's what I needed to do to help my teammate be able to function well. Yeah. Yeah.
 
<strong>Kelly Campbell ** 44:02
Thank you for for a sharing that story. I know you've shared it many times, but I just just hearing it and kind of in this, this little conversation. I appreciate it. And it it really speaks to that relationship, that trust and also the fact that as a leader, you will not always have the right answer or know what to do next. Right, right. The there's something since we're on the the theme of dogs and cats and there is something that I put into the prologue of the book related to geese, Canada geese. And the reason why I did that was because my grandmother loved loved the more than anyone I've ever known. Loved Canada geese specifically because they fly in a V formation. And the reason why I the reason behind the flying in a V formation. So many people don't know this. But when they fly into V formation, the leader quote unquote, who is at the top of the V. V, right? That is the most rested goose, right. So the one who has essentially moved all the way to the back, has rested for the longest period of time then flies past every one of the other ones and takes the leadership position. And they do that because they are the most rested. And what I love about that is if we started thinking about trusting the the leader who is the most rested, right, that the relationship between trust and rest. If that was part of the way that we think about leadership, boy, would that be a different? Yeah, we would live in, right. So it speaks to like regenerative leadership and you know, trusting someone who is maybe in a better physical scenario than you, right? Yeah. Yeah, it's, it's fascinating how we've gotten so off course, with what we think of as a leader or a good leader, versus what you know, the definition should really be. I
 
</strong>Michael Hingson ** 46:23
wonder how it is that the geese know who the most rested is?
 
<strong>Kelly Campbell ** 46:28
Well, just based on where they are in the formation, so the one at the very back has fallen back from the leadership position with that they were in at one point, and they also in time, well, every time a new one comes to the front, they basically take the next position back, right. And so there, by the time they get to the very tail of the V formation, that's the one who has benefited from that aerodynamic, you know, situation,
 
</strong>Michael Hingson ** 46:56
and they track it. So they they know. Yeah, and that's, that's the point. So did your grandmother ever get to visit with any of the Canadian geese? Um,
 
<strong>Kelly Campbell ** 47:05
my grandmother, she loves Canada geese so much that she actually had had requested that we had a flock of geese in a V formation engraved on her headstone. I mean, that's what she loved them. And for me, it was more about this idea of innate leadership that she really I sort of digested from her or I don't know, maybe it's through osmosis. Because she was, she was like the matriarch of our family. And was not the one that was the most vocal was not the one that didn't ask for help. She led in in a way that really was real and human and vulnerable and just beautiful. She was She She created a lot of trust within our family. For each of the grandchildren, you know, I kind of joke around that she made each and every one of us feel like we were her favorite. So yeah, I just I have such fond memories of that. So that's why I started the book with that. When
 
</strong>Michael Hingson ** 48:12
we moved to Northern California back in 2002. There was a flock of ducks. Well, before we moved in our there was a contractor who did work to make the house wheelchair accessible for my wife. And he warned us that there were ducks. And he said, he made the mistake of giving a piece of a donut to one of them. And he said every day, they would come up to the door. And if I didn't have doughnuts for them, they'd go for the throat. So we we got to visit with the ducks. And then one day I was out feeding the ducks. And we brought we bought what I call duck bread. We bought white bread from Costco, and they loved it. And while I was out feeding the ducks one day sitting on our back patio, and this bigger beak came into the mix. And I called Karen, who came on and said it's a goose and it was an American greylag goose who had been living in that community for a while. I don't know whether he thought he was a duck. But he and the ducks got along and he loved to come up and get fed as well. And like to get petted. It was a you know, I knew that goose generally were a little bit touchy about that, but not silver. He loved it.
 
<strong>Kelly Campbell ** 49:22
That's great. I love it. I love it. You have so much nature in your life was a lot of fun.
 
</strong>Michael Hingson ** 49:26
And eventually he died. He was like 18 when we knew him and oh, wow, we I don't know how much longer he lived but one day he wasn't there anymore. So what are some? What are some self care strategies that leaders can use when you're trying to deal with this long term commitment to heal?
 
<strong>Kelly Campbell ** 49:46
Well, I think you're illustrating one really nicely in in some of these stories, which is connection to nature, right getting out in nature. If you have pets, you know, sometimes self care Looks like going for a walk with your dog or petting your cat. Even taking care of your plants, right? I know these things sound really simple, but I think a lot of people think about self care as only, you know, maybe going to the gym or getting a massage or some people think about self care as having a glass of wine after work. Those things, in many ways, sort of, you can think about them like superficial self care. And that's sort of a bifurcation that I make in the book. You know, when we're talking about really integrating trauma, we're doing deep, pretty profound work, where there can be emotions that come up, anger, sadness, grief, rage, you know, things that we didn't maybe express when we were younger, there's a lot to deal with. So real self care strategies is, you know, maybe things like enacting boundaries, if you've got friends that want to go out and you feel like you just don't have the capacity for that. Maybe it's saying, you know, thank you for the invitation, I'm actually going to take care of myself, tonight, I'm going to prioritize my mental well being or my physical well being. So it's resting for sure, it's probably at the top of my list is getting more rest, because so many of us do not get rest. Sure, we might sleep at night for a few hours or even 678 hours. But that sleep, rest is a little different. So rest could be like taking naps or things like that. prioritizing our ourselves in terms of those boundaries. I mean, there are so many different things that you can employ, but they have to feel good for you. Right? And, you know, again, really thinking about this, this distinction between what is superficial, right? And what is actual self care, right? taking time for yourself, maybe if you're, I don't know, doing some project, maybe building in some rest periods, so that you're not just grinding through it. We're in such a hustle culture. And we normalize that. And we think that it's a positive thing, because we're getting rewarded from the by that we get rewarded with promotions and all these other things when we overwork. Well, we get overstimulated. We get Yeah, we get bonuses and promotions for it. But at what cost? Right, taking care of ourselves is more about Yeah, just having an awareness of what do I actually need? What capacity? Do I actually have to get this thing done? Or to say yes to this? Is this something that I should be saying no to. So it's more of that in that realm. And of course, there are, you know, probably dozens of other things that we can kind of put into the real self care bucket. But I think it's in that realm, and I would put rest at the top, where
 
</strong>Michael Hingson ** 53:06
should leaders, I think we've touched on this, but actually begin if they want to start down this path of healing.
 
<strong>Kelly Campbell ** 53:16
There are a lot of places to start. I mean, again, if you've never spoken with anyone before, I think therapy is a wonderful place to start, it may not be the thing that will get you to trauma integration, but it's a great mental health maintenance protocol. And it's a great entryway into healing. If you want to learn a little bit more about where you're sitting on the spectrum of, you know, being a conscious leader, like high conscious leader, low conscious leader, evolving leader, and what all of that kind of means, I do have a leadership quiz. So it's essentially answering 20 Different if statements and seeing how true those feel to you, though that quiz is on my website, it's free. If you want to get the full report, quote, unquote, or the full assessment, you would just have to put your email address in at the end. But that's at k l <a href="http://campbell.com" rel="nofollow">campbell.com</a>. Forward slash leadership.
 
</strong>Michael Hingson ** 54:17
Cool. Well, we'll have to go go check out the quiz non curious, which is fair. Well, you know, you talked earlier about people pleasing. And I, I realized that can be a real problem and a real challenge. So I thought I'd just do this because I don't want to make anyone unhappy. And that, again, that's not dealing with boundaries very well, including your own. So what are some things that people can do to stop just being a people pleasing leader or a people pleaser?
 
<strong>Kelly Campbell ** 54:48
Well, it's not going to come by just stopping it right? Like it's not going to come from a mental shift of I, you know, I'm going to stop doing this. It really you have to understand and start doing to work on the underlying causes and conditions as to why you are in that people pleasing mode, and most of the time that comes from us not feeling like we're worthy, or we're valuable unless we say yes to these things, or, you know, God, God forbid, if we, you know, create conflict. Or if we say no, or we push back on something, this person may not like me, I may not get this promotion, right. So there's all these stories that get created. So I think it's about really going under the hood and figuring out where does that come from, you know, sort of unpacking that for yourself, and then deciding, okay, I want to have more control over my schedule, I want to have more control over my life, I want to do pursue the things that I want to pursue. And in order to do that, I've got to say no, to certain things. So yeah, it's it's really about extending a little bit of self exploration, determining what you want to change in those realms, and then doing some of the work on yourself. And it's through that work, that you get to the point where you're like, you know, what, I am worthy, and valuable. And all of that, simply for who I am, I don't need to prove that by saying yes to all of these things by taking on all of this responsibility that I actually don't have capacity for. So it's a much longer answer than you're looking for. But that's the reality of it. It's not just oh, I'm not going to people, please anymore. So you know, because the reality is, you could give people tools and tactics all day long. But if you're not addressing, or they're not addressing the underlying causes, it's just not going to be effective. Actually,
 
</strong>Michael Hingson ** 56:45
more was like the answer I was looking for. Because I know it's not a simple thing to do. There. But you know, at work, there are a lot of people who keep saying, You're not doing enough, you didn't do this, you got to do that. How do you push back on that if you're at work or or in any part of your life, to say, wait a minute, I'm really doing the best that I can and get people to accept that? Well,
 
<strong>Kelly Campbell ** 57:10
this is about boundaries, right? is at the end of the day, you cannot control what other people think about you, or how they talk about you or what their perception is, you have to be really comfortable with your own decisions. Yeah, and setting those boundaries from a place I as I said before, of like compassion and kindness and just you know, being loving, but you're, what you're doing is you're being loving to yourself, at the same time that you're actually being loving to them, they may not interpret it that way, they may not receive it that way. But the more you take care of you, the more you can actually give in other realms. So how do you do it and you know, if people are pushing back, you know, there are lots of ways to be able to get them to see, you know, this is what I've done. This is what I'm able to do, right? So for will give a concrete example, you're at work your boss asks you to take on this project that you have absolutely no capacity for. So you could say something like, I'm happy to help with that project, I have this other project that you've given me that I'm fully dedicated to which one takes priority, because I can't do both. So which one would you like me to work on starting today? And potentially push off? You know, so we're gonna have to talk about the timeframe in which those things are completed. Right. So it's more of a conversation. It's more of a collaborative, as opposed to just saying yes, and then not letting anyone know that you're working until one o'clock in the morning, not getting enough sleep, it's impacting your health, etc, etc. You know where this goes? Yeah, I would say the majority of people function like that. And I would say that function is probably not what they're doing.
 
</strong>Michael Hingson ** 59:00
Yeah. And they're totally missing the opportunity to be better performers. And if the people they're working with won't develop some respect for that, then they're contributing to a lack of productivity. Got it? Yeah. I remember one of my first jobs was not in sales. But I was called into the office of the VP of Marketing one day and said, We're laying you off. And I said, why? And he said, Well, you've done a great job of things that you were doing, but we've hired too many non revenue producing people. And we have to change that. So we're laying you off. And then he paused, he said, unless you're willing to go into sales. And we don't want you to sell the product that you were working with, which was mainly a reading machine for blind people, but rather the commercial version of it. And my immediate response was, I don't know anything about sales. I've never sold professionally and his response was, we'll make sure you get all the tools you need. We're going to send you to a Dale Carnegie sales course and sell One. And as he talked, I realized, they're asking me to do a really significant thing. And he's giving me an opportunity to stay. Why would I refuse. And I've been in sales ever since, of course, what I realized later is, we're every one of us is always in sales one way or another, but it, I can, I can trace being in the world trade center back to that choice actually being in sales a long time ago. But that, you know, and I think a lot of us if we really think about it, can trace where we are back to choices that we've made. And that's a valuable lesson to give us an opportunity to learn from.
 
<strong>Kelly Campbell ** 1:00:37
Yeah, absolutely. Absolutely. And seeing it for that, you know, seeing it as those those choice points and those opportunities that we could have taken one path, and we took a different path. And just knowing that that was probably what we were meant to do.
 
</strong>Michael Hingson ** 1:00:53
So tell us about the book is not it's not that we haven't been talking about it. But tell us about the book,
 
<strong>Kelly Campbell ** 1:00:57
I've been talking about it a little bit here and there. So the book is really a wake up call. We as a society, and as leaders can't keep going the way that we're going. And so, you know, between the mental health stigma, and the idea that we cannot talk about our humanity and our trauma, at work, and I don't mean trauma, dumping, I just mean, who we are, and how our past has impacted our present. Men, many people really wouldn't touch this stuff and won't touch the stuff and haven't touch the stuff with a 10 foot pole. Because we're so afraid to face the truth of who we are, or we're afraid of what we might find out. And I think that we're at a choice point, we're at a critical impasse here, where if we don't start waking up, and we don't start taking responsibility for ourselves, our reactions, our behaviors, all of that. remedying our disconnection from this planet that we live on, right, understanding what we're here to contribute in the world. And not thinking that life is some individualistic journey, right? Because that's not what it's about. Really, this book is a wake up call for leaders to say, You know what, there has to be a better way to be in the world. And then I think I have to go inward. And here are the ways in which I'm going to do that. I do share a number of very personable personal vulnerable stories, just to kind of model that vulnerability, and give you a sense of like, what that trauma looked like for me as a leader. Alright, how the impact of trauma impacted me as a leader. And all of it is framed around this idea of, if we are going to move forward in a direction where everyone you know, feels seen, heard, valued, respected, appreciated, et cetera, safe. We want to live in a world that is inclusive and equitable and revered nature for what it is. Then I frame this as the four fundamentals of what we call high conscious leadership. And so trauma integration is the first fundamental. And then we have embodying vulnerability, and then leading with compassion. And the fourth one is lighting the way which is really again, much something I mentioned earlier, leading the way is about creating more leaders, not more followers. So that's a little bit of an encapsulation of what healed to lead us. So it's healed to lead, revolutionising leadership through trauma healing.
 
</strong>Michael Hingson ** 1:03:46
And when will the book be out?
 
<strong>Kelly Campbell ** 1:03:48
The book will be out April 16th. Cool.
 
</strong>Michael Hingson ** 1:03:52
Well, anxious to to get it. Do you know if there'll be an audio version? I
 
<strong>Kelly Campbell ** 1:03:59
don't know yet. I have a sneaking suspicion that there will be but not initially. So initially, it'll just be digital. And so Kindle and hardcover, eventually, I'm assuming that there'll be an audible version. And probably a paperback at some point in the future.
 
</strong>Michael Hingson ** 1:04:17
Yeah, usually, the hardcover eventually goes to paperback, if it sounds at all, and it will, then that usually does happen. Well, even the Kindle version will have to try to hunt it down. I'm working on a new book that will be out later this year. It's called Live like a guide dog. And it's all about learning to control fear. And what it's not is saying don't be afraid it is saying instead, you can learn that fear doesn't need to overwhelm you. So that's gonna be out in August. That'll
 
<strong>Kelly Campbell ** 1:04:41
be I love that. Congratulations on that. And I
 
</strong>Michael Hingson ** 1:04:45
just learned last week that it and I kind of insisted on it. Needless to say, since there are a bunch of us who are blind who are going to want to read it, there will be an audio version of it. So we push that with the publishers. That's cool.
 
<strong>Kelly Campbell ** 1:04:57
That makes a lot of sense. Yeah. That's wonderful. Well, I'm very excited about that for you.
 
</strong>Michael Hingson ** 1:05:02
Well, I want to thank you for for being here. If people want to reach out to you, how do they do that?
 
<strong>Kelly Campbell ** 1:05:08
My website is probably the best way you can find the book. You can find more about what I do. It's just k l <a href="http://campbell.com" rel="nofollow">campbell.com</a>. Cool.
 
</strong>Michael Hingson ** 1:05:16
And they can go off and take the leadership quiz as well as your quizzes right there. Yeah. Well, thanks for being here. And I want to thank all of you wherever you are for listening today, please give us a five star rating wherever you're listening. Love those five star ratings, but we also love just getting your opinions and your thoughts. So please, contribute. If you know anyone who want to be a guest on unstoppable mindset. Kelly, you as well please let us know. And we are always looking for more people to have on to give us insights. Me being prejudiced, I get to learn a lot that way. So we love to do it. If you'd like to reach out to me feel free you can reach me at Michael M i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson has m i c h a el h i n g s o n. So go there love to get your thoughts and again, your ratings. We appreciate it. If you're looking for a speaker, I am always available, please reach out to me. Another way you can even do that is to email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. And I would love to chat with you about that. So once more Kelly we really appreciate you taking the time to be here and and now it's getting to be lunchtime for you.
 
<strong>Kelly Campbell ** 1:06:33
Thank you so much Michael. The pleasure was all mine.
 
</strong>Michael Hingson ** 1:06:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Trauma-Informed Leadership Coach with Kelly L. Campbell</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8ab4b833-9691-4267-b2f0-a452b973df9f.mp3?source=rss&amp;ext=asset.mp3" length="98967750" type="audio/mpeg" />
<itunes:episode>222</itunes:episode>
</item>
<item><title>Episode 221 – Unstoppable Upili Program Leader with Carla Birnberg</title>
<guid isPermaLink="false">https://pinecast.com/guid/7b473086-bb8f-4972-a8ff-122e68f770df</guid>
<pubDate>Tue, 09 Apr 2024 10:00:51 -0000</pubDate>

<itunes:duration>01:02:05</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1a73ef97-796f-48f4-98ff-66b9fed010b7/UM221-Carla_Birnberg-Coverart.jpeg.jpg" />
<description><![CDATA[<p><strong>Transcription Notes</strong>
“Upili program”? Yes and it isn’t even a misspelling. Our guest, Carla Birnberg will tell us all about Upili, where it comes from and what it is. Carla started life in Pittsburg, but nearly thirty years ago she ended up in Austin, TX. Prior to Austin she worked in North Carolina where she owned her own personal trainer business. She sold that company when she moved to Austin which was due to marriage.</p>
<p>Carla has always been quite the storyteller. Her Bachelors degree was in English Literature, but her mom convinced her to go to graduate school where she earned a Master’s degree in Educational Counseling. After her move to Austin she became a successful blogger and internet writer for a number of major brands.</p>
<p>Four years ago she, as she would say, pivoted to working with the Next Step Foundation to help persons with disabilities in East Africa.</p>
<p>We have quite the informative and interesting conversations about disabilities and how they are viewed in Kenya as opposed to the United States. Carla makes a strong case for why in reality the treatment of persons with disabilities between the two countries is not too different although in Kenya possibly the treatment of people with disabilities there is more visibly negative. Carla does say overall the views of us are pretty similar.</p>
<p>While you may hear some things discussed that have come up in other episodes of Unstoppable Mindset I think you will discover in Carla a person with a wealth of knowledge. Among other things, she describes how in Kenya where the Upili program is used, counselors with disabilities are brough into schools and organizations so the people there see good models to enrich and inspire them. This was a fun and wonderful conversation. I hope you enjoy it.</p>
<p><strong>About the Guest:</strong></p>
<p>Carla has dedicated her professional journey to cultivating connections, whether between individuals, places, or concepts. As a passionate advocate for amplifying the voices of marginalized communities, she most recently wove together her gift for ethical storytelling, her passion for uplifting others, and her academic experience/Master's degree in Educational Counseling to create the Upili program.
Upili, Kiswahili for secondary as in secondary schools, engages Counselors with Disabilities to provide group therapy for Students with Disabilities in Kenyan “special schools.” (In Kenya, Students with Disabilities are educated at “special schools” according to their disability, e.g., schools for the blind, schools for the deaf, etc.)
Youth with Disabilities are 10 times more likely to suffer from depression, especially in East Africa where stigmatization, marginalization and discrimination are still prevalent. The lack of early intervention of essential psychosocial support creates additional barriers that keep Persons with Disabilities from being able to obtain and maintain meaningful employment.
Next Step Foundation’s Upili Program addresses this pervasive mental health challenge by providing support for secondary school Students with Disabilities, their families, and communities. By meeting the psychosocial needs of students, training teachers, staff and peers to serve as “psychological first responders,” and offering support to parents and caregivers the Upili Program instills self-confidence, improves academic performance and provides the tools to successfully navigate future discrimination so that Youth with Disabilities can achieve economic independence.</p>
<p>In her recent role as the Chief Culture and Inclusion Officer at Stepwise Inc., Carla played a pivotal role in advancing impact sourcing initiatives. Stepwise, a frontrunner in the impact sourcing movement and the first B Corp certified company in East Africa, benefited from Carla's leadership in leveraging AI technology to empower marginalized groups, particularly individuals with disabilities and young women, enabling their full participation in the digital economy.</p>
<p>Driven by a commitment to fostering a positive organizational culture, Carla has created initiatives aimed at enhancing employee retention amidst Stepwise's rapid growth. Her innovative approaches, including &quot;stay interviews,&quot; upskilling opportunities, and mentorship programs, have infused the company's core values into daily operations, cultivating a workplace where employees are not only motivated to come to work but also eager to remain with the organization, even across vast distances.</p>
<p>As a collaborative leader Carla has developed and implemented comprehensive training and support programs for cultural integration within organizations undergoing expansion through acquisitions. Her approach, which includes individual and group coaching as well as fostering cultural sensitivity, has proven instrumental in navigating organizational transitions.</p>
<p>Carla's earlier career in marketing showcased her aptitude for connecting communities, influencers, and brands. With a track record of success in developing innovative branding and marketing campaigns, she has left an indelible mark on the industry. Her pioneering use of omni-channel media, blending lifestyle with product placement alongside esteemed personalities and leading brands such as Venus Williams, FILA, and Walt Disney World, made her a trailblazer in the realm we now simply refer to as 'influencers.</p>
<p><strong>Ways to connect with Carla:</strong></p>
<p>Next Step Foundation website <a href="https://nextstepfdn.org/" rel="nofollow">https://nextstepfdn.org/</a>
Upili Program website <a href="https://www.upili.org/" rel="nofollow">https://www.upili.org/</a>
Upil Instagram <a href="https://www.instagram.com/upili_program?" rel="nofollow">https://www.instagram.com/upili_program?</a>
Upili Twitter
<a href="https://twitter.com/upiliprogram?" rel="nofollow">https://twitter.com/upiliprogram?</a>
Carla Birnberg Substack <a href="https://carlabirnberg.substack.com/" rel="nofollow">https://carlabirnberg.substack.com/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello, and welcome to another episode of unstoppable mindset. Our guest today, my partner in conversation that is Carla Birnberg. Carla has a really interesting story to tell. She lives in Austin. And I don't know where else in the US she's live. But we'll find out because we'll drill down and, and get it out of her. But she spends her waking hours thinking of and assisting people, especially children with disabilities in Kenya, and helping them to become more accepted, which makes a lot of sense. And of course, needless to say, that's near and dear to my heart. And we will we will get to all that as we go through our discussions. But for now, Carla, I want to welcome you into unstoppable mindset. And thank you very much for being here. Thank
 
<strong>Carla Birnberg ** 02:14
you so much for having me. I know it took a beat for us to get the date together. And I'm so glad to be here.
 
</strong>Michael Hingson ** 02:21
Well, we made it happen, which is really good. There you go. Tell us about the early Carla growing up and stuff like that.
 
<strong>Carla Birnberg ** 02:29
The early Carla
 
</strong>Michael Hingson ** 02:31
Yeah, gotta hear about the early Carla.
 
<strong>Carla Birnberg ** 02:34
I laughed because I've been thinking a lot. You know, that question that career counselors and coaches ask you What did you dream of being when you were little? And I don't know. This will date me that book Harriet the Spy. You're a man you might not be familiar with more of The Girl type read. But Harriet walked around her neighborhood pretending she was a spy with a notebook writing everything down. And I kind of think that my current career as chief storyteller, I've achieved it. And there were some deviations along the way. But my whole life that's really been it, listening to stories and amplifying what other people are doing.
 
</strong>Michael Hingson ** 03:15
Carla the spy no doubt about it.
 
<strong>Carla Birnberg ** 03:17
I know maybe they can make it into a movie.
 
</strong>Michael Hingson ** 03:20
Well, why not? Now who played Harriet? I'm trying to remember was it?
 
03:27
I can't remember her. Donal, I think she was. I think it was Rosie O'Donnell.
 
<strong>Carla Birnberg ** 03:32
I think you're right. I'd forgotten. I don't know where
 
</strong>Michael Hingson ** 03:34
she was Harriet, or she was the mother but she was in there with the mom
 
<strong>Carla Birnberg ** 03:38
she was. And that was I mean, I can really remember walking down my street. It's a kid with that notebook and the pencil. And I hadn't thought until right now. So thank you about how far I've come and how not far.
 
</strong>Michael Hingson ** 03:54
So now no pencils, keyboards. I
 
<strong>Carla Birnberg ** 03:57
know keyboards, voice notes and our phone all of it.
 
</strong>Michael Hingson ** 04:01
So you, you absorb stories and all that and tell me a little bit more about you and growing up and all that.
 
<strong>Carla Birnberg ** 04:10
I was pretty theatrical. I did a lot of television work when I was younger. And I thought for about three minutes that I wanted to be on air talent and I interned at our CBS affiliate and then I quickly realized that wasn't my gift. Again, it goes back to I didn't want to be on the screen like you. I wanted to be more behind the scenes writing the stories ended up in college for English English literature, small liberal arts school in Ohio where there was not much else to do but read. And I kind of stayed on this books and storytelling and marketing path my whole life.
 
</strong>Michael Hingson ** 04:51
Now, where are you from? Originally?
 
<strong>Carla Birnberg ** 04:55
Pittsburgh, Pennsylvania. Shout out to the Steelers. Yes, I'm a Pittsburgh girl at heart, even though I've not lived there and maybe 30 years.
 
</strong>Michael Hingson ** 05:04
Oh, that's okay. There are people in New York who say the Dodgers will someday move back to Brooklyn and stinky white. Sure that's going to happen. Of course now with Shohei Otani, I don't think they can afford to move back to Brooklyn. So that's another story. But yeah, but you never know. It isn't gonna happen. They're gonna stay out here. But anyway, that's cool. So you, you, you love to be creative. I interviewed. Well, I keep saying that I shouldn't. I had a conversation with a gentleman yesterday. And his name is Wolf born, he changed his name to wolf born, his middle name was born. In honor of his father, Max Born who was a very famous physicist. He had the name of wolf. He was a nickname, his original name was Randall, Born ready for this? Newton John. He's, he's in Australia. So who do you think so? Who do you think his aunt was?
 
<strong>Carla Birnberg ** 06:11
Olivia? This thing now, I loved Olivia Newton John's talk
 
</strong>Michael Hingson ** 06:17
about a guy who comes from a really creative family. And he, he's, he's, he calls himself a corporate shaman, because he really wants to help organizations and people, people especially move closer to nature and understand that nature has a lot to it can do to guide us and teach us and, and so he really is heavily involved in that. But that
 
<strong>Carla Birnberg ** 06:43
is fascinating. And I'm, I'm with him in terms of, I'm not myself, this is why I don't move back to Pennsylvania. Because of the cold. I need to be immersed in nature every day, preferably barefoot in the grass. It helps me ground myself, so I can show up for other people. He
 
</strong>Michael Hingson ** 07:02
would say, though, that there is time to deal with cold as well, because we we race around so much that we're we way too hot. And so the result is that we don't really deal with nature. We don't tune into nature, which goes in cycles. And we ought to do more of that.
 
<strong>Carla Birnberg ** 07:20
Oh, I'm such a believer. And I just kind of emerged from wintering with Michael, I thought I invented but clearly I did not. When we fall back to we spring forward, I really tried to get still and plan for what's coming next both at work and personally.
 
</strong>Michael Hingson ** 07:41
Yeah, well, I, I learned a long time ago that I'm not going to worry about spring ahead and falling back. Frankly, what I do is go to bed an hour earlier when it is spring. And that way, I come right out adjusted to the time anyway. And as far as falling back, I won't stay up an hour later. I like to get the extra hour asleep. So I'm good. And
 
<strong>Carla Birnberg ** 08:11
you know, that is I think the Kenyan my team. That's the biggest that's the most challenging time of year when we fall back. I'm further so when I'm it's 8am. For me, they're done. It's 5pm for them. I like when we spring forward, because I get that extra hour where they're in the office, they have to adjust a lot to my USA schedule.
 
</strong>Michael Hingson ** 08:34
Yeah, well, I do a lot of work, of course, with excessive B. And the thing about excessive B is that they just switched yesterday night, I guess to daylight saving time. Oh. So they've so it's been a challenge because some of the scheduling hasn't always been coordinated very well. Microsoft hasn't really done some of the things that it was supposed to do.
 
<strong>Carla Birnberg ** 09:09
So I can guess that night before the Sunday before the first Monday after we sprung forward. I was like Carla, you've been doing this for years, but let's focus. Okay, so 8am Do we need to switch this out? Look didn't change the meeting time. Like you said, it's on us.
 
09:24
Yeah, literally cope. We did.
 
</strong>Carla Birnberg ** 09:28
That's because we're resilient and we're creative.
 
<strong>Michael Hingson ** 09:30
So what did you do once you left college? Well, I'm before you said your degree in college was what in right in writing English English literature. Yeah,
 
</strong>Carla Birnberg ** 09:42
you know, it seemed like a really good idea. I have a daughter who's 18 and my liberal arts degree has been great for cocktail conversation, and it's a lovely degree, but I wasn't really ready to do much after with it after graduation. So I as one does work In an outdoor store, I loved climbing and hiking, and I worked there probably for a year. And my mother, God bless her Jewish intellectual parents came into the store one day and said, Guess what? You're going to graduate school. Now, I'm not paying for this, but it's time to get doing something else. And so I got my master's degree in Educational Counseling. Okay, I use it every day. And I don't use it at all. It's one of those, it's been very helpful, but I've not used it in a traditional fashion.
 
<strong>Michael Hingson ** 10:31
Fair. I understand and empathize a lot, I got my bachelor's and master's degrees in physics. But wow, circumstances, ended up having me go in different directions. But I would never regret the times. And all that I learned in physics, the details, the kinds of things I learned some of the more basic life lessons like pay attention to details that are so important. And there's some examples of that in terms of why it's important in physics. But for me, I took it more to heart in a general way. And really work to pay attention to details, more of us ought to do that and observe what goes on around us, and learn to recognize what is working, what's not working, do really pay attention to the details to find out if the details are going the way we expect. And if they're not, why not? Because it might very well be that they have something to teach us. That's
 
</strong>Carla Birnberg ** 11:30
a really, phenomenally interesting takeaway from a physics degree I wouldn't have thought of. And you're right. That's a skill we all need. Because we need to know when to pivot when to change what we're doing. And if we're going too fast, we don't even notice. Right?
 
<strong>Michael Hingson ** 11:47
So you've got a master's in education. Yeah.
 
</strong>Carla Birnberg ** 11:53
And then what, and then I moved for a job, I was very excited, I packed up my car, I'm going to Chapel Hill, North Carolina for a job, I get to Chapel Hill, and welcome, but there's no job anymore. So again, if it and this kind of took me, I don't really believe we get off our path because everything comes together. But I ended up becoming and if you knew me in my childhood, this shocks, everybody actually straight up through college, a personal trainer, and not athletic at all. And I ended up opening a personal training studio, but with that using them it was master's in education with an emphasis on counseling. So those counseling skills, yes, I did need the fitness knowledge. But the counseling skills really helped make me successful as a personal trainer. And then I sold my training studio moved to Austin, and became a big online, personal brand all sort of by accident.
 
<strong>Michael Hingson ** 12:56
Why personal trainer, what what got you to do that?
 
</strong>Carla Birnberg ** 13:02
Back then I probably would have said because I love paying my rent and my bills. And it seemed like something I could do to make some money. But I know myself and what comes easy to me, I'm not a good teacher of I could never have taught the clarinet came very easy to me. I could have taught math because I struggled with it. I'm not naturally someone who's very adept with fitness, terrible hand eye coordination. And yet I knew when I started lifting weights briefly in college, for women, leaving much more than men, it's where we can find our voice. It's where we can discover our power. And so after that happened for me, I kind of wanted to proselytize or evangelize and share that with girls, mostly University of Chapel Hill, undergrads and women in the area. I believe in it's so much teaching us to be strong and take up space and speak up. It's really where I found my voice.
 
<strong>Michael Hingson ** 14:05
Why didn't you stay with it, though? You sold it eventually and move to Austin,
 
</strong>Carla Birnberg ** 14:09
sold it and move to Austin and no more brick and mortar for me ever. I mean, I
 
<strong>Carla Birnberg ** 14:18
it was great. But
 
</strong>Carla Birnberg ** 14:22
I knew there was a way and I figured it out sort of with another with group of. We call ourselves the OG bloggers across the United States. How could we give away what we were passionate about what our knowledge was in what our skill set was really for free on the internet. So I was working at the Austin American Statesman by day writing features working in their education department, and a blogger by night until the blogging by night got so big that I left the statesman and made that full time.
 
<strong>Michael Hingson ** 14:55
Ended up getting out of the newspaper business. none
 
</strong>Carla Birnberg ** 14:58
too soon to my chagrin. I mean, I'm sad that it's kind of dying off. Yeah.
 
<strong>Michael Hingson ** 15:03
Yeah, I think it'll be a sad day if we lose newspapers. I
 
</strong>Carla Birnberg ** 15:10
absolutely agree. I mean, that's some of my best memories of being a family growing up this Sunday, New York Times the local Pittsburgh paper.
 
<strong>Michael Hingson ** 15:21
So, you, you really got into blogging and what were you blogging about? Or what were you doing?
 
</strong>Carla Birnberg ** 15:29
It's that master's degree. It was personal development and fitness, but not prescriptive, not go to the gym and lift this weight and do it this way. It was more, what's your language of encouragement? A few iterations back? What's your why? How do we get to the gym? How do we commit to fitness? How do we figure out why this is even important to us so we can achieve the goals that we've set for ourselves. Okay,
 
<strong>Michael Hingson ** 15:55
well, going back even a little bit further and deeper. Why Austin? Ah, this
 
</strong>Carla Birnberg ** 16:01
marriage came down. Yes. And you know, it is I love the city. It's changed a lot. But I'm still not one of those. And there are many of them now. Just old Austin was better. And as we've grown, it's changed. And I love it just as much. I've been here 24 years. Long time. Hmm. Yes. And I have no plans to leave yet until unless they priced me out, then maybe?
 
<strong>Michael Hingson ** 16:26
Well, so. So you got into blogging and all that. And that's a good thing. But as you pointed out, needing incomes and so on, so how did all that work for you?
 
</strong>Carla Birnberg ** 16:44
So Well, I mean, I gratitude. There's I read somewhere once and I'm sure someone famous said it, and I should quote them, but I can't remember who if you woke up tomorrow with only what you were grateful for today. What would that look like? And I have such a gratitude practice kind of framed around that. And I was very lucky financially with the blogging got in at the beginning worked with some big big names Phila Birkenstock Wonderful Pistachios, Sears, who I think is no more worked with Venus Williams and really made it into a lucrative and enjoyable and impactful I could help people career until everyone became an influencer. And I read that landscape and thought it might be time to get out.
 
<strong>Michael Hingson ** 17:36
So the idea was, they were sort of sponsoring you, or they were paying you to write blogs for them. That's
 
</strong>Carla Birnberg ** 17:42
it, you know, they would come I mean, this was back in Paleozoic Era, like 2006. Let's say when I started, they would come with Okay, we have $35,000, what can you do for us? How many videos how many posts? Will you write, and we can put it on our website, Sears Venus Williams Birkenstock? Can you do print advertisement for us, though it was before everyone was an influencer? Where I get it. If I were the brand, I would think I'm going to pay 50 Different UT students $50 Each and see what I get versus these big paychecks to the original influencers? Yeah.
 
<strong>Michael Hingson ** 18:24
So you did that. And, and again, at some point, it sounds like you pivoted into what?
 
</strong>Carla Birnberg ** 18:34
Wow, let's go back to March 2020. It was before then that I read the landscape. You know, I had some podcasts that I hosted. So I know how hard you work. And I had written a book. And at that point, I was working with Venus. She blurbed, the cover of my book, and I thought, Where do I go from here? I was doing LIVESTRONG with a big website at the time, some content creation for them. And I was just in that moment of what should my next be when the world sort of started looking like it was changing. I had already been in conversations with a startup in Austin and Nairobi about doing some marketing for them, potentially just fractional short term CMO. And I thought I don't know what's happening here. COVID And I'm gonna do this because I don't think it's the time to work the gig economy even though I don't know what's happening. And I mean, again, gratitude said yes, took the leap had never done anything like this. I'd done the marketing I'd never worked globally and just thought, I'm gonna give this a shot. And I mean, it is no understatement to say it is the best Yes, I've ever said second to working with dentists. It's the best death I've ever said.
 
<strong>Michael Hingson ** 19:50
Why is that?
 
</strong>Carla Birnberg ** 19:54
It has changed my life. I mean, I traveled a lot as a child. My dad was a professor So he would take his sabbatical in. He did it twice in London. So I lived in Oxford and I've been exposed to the world but not, not in this consistent way. And the backdrop of my entire life I'm Jewish, but I'm not religious is Tikun Olam, which means repair the world. And really, it's we can't fix everything. So let's take our little tiny corner and try to fix it up as best we can. And I'd watched my parents do that. And I done some volunteering, but this global experience and given me an opportunity to really take my gifts and use them in a different way and meet so many different people. And it's just shifted my life perspective. And I'm so grateful.
 
<strong>Michael Hingson ** 20:48
Well, yeah, so tell me more about kind of what you did and what you're doing. Now. I'm assuming it's all related.
 
</strong>Carla Birnberg ** 20:57
It is the short version with the startup as with many startups, our whole goal was to eventually have the entire C suite team moved to Kenya, after about two and a half years. That's what happened. And I can tell you, I could have looked for a totally different job at that point, not gotten up at four in the morning. But gratitude spiritual practice, I just really felt that my work in Africa wasn't done. And I shifted to our foundation and became I was the head of culture and inclusion with the for profit startup, and moved kind of back to marketing on some level and became the chief storyteller, for next step Foundation.
 
<strong>Michael Hingson ** 21:44
And the next step foundation. Sounds pretty fascinating. Tell me more about that, if you would,
 
</strong>Carla Birnberg ** 21:49
we focus on helping the historically and it gets back to semantics, you and I had a really great pre interview chat about that the historically excluded I now do not love the word marginalized, mostly from my, my project persons with disabilities, but the whole foundation, it's women and youth and persons with disabilities by we recruit them, we assess what they need, we accommodate whatever their needs are. Maybe this is a young woman who has no digital skills, maybe this young man needs a screen reader. And then we train them. And unlike many nonprofits in the Global South, we don't just train, we then transition them into the job and support them in the job, after mentorship, kind of making sure that they have everything they need, so that they can be successful and feel successful. It's not all about the career. It's also about feeling really good about the work that they're doing.
 
<strong>Michael Hingson ** 22:55
So where does the next step foundation function primarily?
 
</strong>Carla Birnberg ** 22:59
It is mainly in Nairobi. So it's yes, it's been a big shift, when I was with the for profit entity, there are probably 17 of us in the States. Now there to go around noon, it can feel like a ghost town. I love my team, because they'll stay up late for me. But mostly in Nairobi, we have a small office here.
 
<strong>Michael Hingson ** 23:26
And so tell me a little bit more about about what you do. And we definitely can have the discussion here that we had ahead of time. And I'll let you kind of lead that as to where you'd like it to go. But tell me a little bit more about what what you actually do now and and kind of how all that works.
 
</strong>Carla Birnberg ** 23:46
I'm so it's such perfect timing for us to talk. You know, I started chief storyteller, this is great. I got to help with some marketing language. That was fun. And my favorite aspect of the job, which is not my new project is helping to create the impact narratives of our participants. Because I mean, it's almost like a puzzle where I interview them. And then I get snippets half of the time, it's in Swahili, so I pull in other team members to translate and kind of get that opportunity to weave it into a story. And our focus at the foundation is ethical storytelling. I have nothing to do with the story. My perspective doesn't matter. And in addition to that, and I know that the participants and people with whom I've worked at Next Step sort of chuckle, but we always ask for vigorous and consistent consent. So if I write a fantasy story, and he says, yep, here's my story. Yes, he's my picture. He approves everything. I put it on LinkedIn. And then I want to share it on Twitter. I'm going back to him, because it's really important to us as a foundation and me as chief storage Heller, at any time, a Fontas could say, You know what, I'm kind of over it. I don't want you to share my story anymore of going from x and acquiring my disability and then doing this and getting this job. And we would say, okay, so I love that facet of my job, the storyteller, and yet I had a little gap of time. And that's how this new project was created. The one that you and I have spoken about. And can I transition into that? Yes, you are excited. Okay. It's, I'm so thrilled we just finished our pilot program. It's called oo p li, which means secondary and key Swahili.
 
<strong>Michael Hingson ** 25:39
And how do you spell that? Up?
 
</strong>Carla Birnberg ** 25:41
i Li. Okay, great. I know I actually had on my appealing necklace. And then I've no idea why I thought I would be a grown up and take it off. Because I'd like to wear it in the community. So people say, hey, Carla, actually, I have a keychain. They'll say, hey, Carla, what is your necklace? What is your pili? And then I whip out my keychain, Michael with the QR code on the back. And I'm like, Thank you for asking, here's the website and how you can give me money. very appealing means secondary. And we thought I thought, wouldn't it be amazing if we went into these special schools in Kenya, which is their way of defining the schools that are created only for persons with disabilities, typically, very segregated schools for the blind schools for the deaf, there are some which are for all disabilities. And there are some which they also call integrated, which means for people who do not have a disability and those with disabilities, the plan was to go into these schools and meet material needs, build perimeter walls, give them new desks, supply hot water heaters, things that are very important and that I thought, this is the answer we went to visit. And I suddenly it dawned on the entire team. This is great, giving physical items. But this is all for something many, many NGOs are already doing. They'll come in, every Oprah gets a new desk, they'll come in, we will paint and build new hospitals, what we would call dormitories. So I met with our team who went to joy town, this is where we did our pilot there all the antics, persons with disabilities and said, Okay, a lot of people are meeting this need for the physical items. What else is in need? That is even more pressing. And this is when the conversation began around what I was aware of, I thought through doing the impact storytelling, I was not aware of the deep degree. And we started talking about the stigma around being a person with a disability and Kenya, the stigma from childhood, the discrimination as they grew older, and the more we talk as a team, the more we realized, it's therapy. It's counselors with disabilities going into these special schools, and doing group therapy with students with disabilities to give them that psychosocial support needed, filling the gaps with what they might already be getting at school. So they build their self confidence. So when they graduate, and finally graduate, I know I'm excited, an equal rate as their non disabled peers, they can thrive, they can get their jobs because they process this past trauma.
 
<strong>Michael Hingson ** 28:50
So in general, how our disability is treated in Kenya, as opposed to in the US or in East Africa in general, how are how are they treated differently? Or are they treated differently? Or do you think that there are a lot of similarities? I
 
</strong>Carla Birnberg ** 29:06
would be the first to say that I am not. I'm, as not evidenced in this moment. I'm a listener more than a talker. So I've had an interesting conversation about this with friends with disabilities in the States. I would still say that the stigma is tremendous. We've come a little bit further here. I've written the stories of a lot of my team members and the pressure on their parents after they were born to leave the baby at the hospital to euthanize the baby. Because there's still that fear in the villages not so much in Nairobi, that the child has a curse. The family is now curse. They hide the children away frequently. I remember one student was talking about how her mother had tried to To kill her, and the assumption I came from was, Oh, that's very sad, you know, she was a baby, and she was probably 13 or 14, no, this had happened last spring break from school, there's so much shame and fear that I just don't see here.
 
<strong>Michael Hingson ** 30:21
Or at least hear, it may be covered up more, but there's still a lot of it. We still hear of, oh, say blind parents who want to who have a child, and the courts want to take them the child away, or their ballot battles around that, or parents who just shelter their children with disabilities and don't let them explore. So I had to write, I think, I think it may be that, that the hiding is more sophisticated in some ways. But I think to a very large degree, it's still there. And I think that it is because of what you said, it's the fear. And what we don't realize collectively, as a society, is that disability shouldn't mean a lack of ability, as, as I tell people, and then they say, well, but disability starts with dis. And I said, Yeah, and so does disciple, and so does discern. So what are you saying? You know, the the fact is that dis isn't the issue. It's the perception, it's the fear. It's the prejudice, that we all need to overcome, and get to the point where we truly recognize that what disability is, is a characteristic that every single person has, except that it manifests itself differently for different people.
 
</strong>Carla Birnberg ** 31:53
Yes, I mean, my past four and a half years have been like a PhD, and I don't know what it would be, but I have been so educated by my team. And what you said made me think of a couple of things. One is my go to I couldn't do anything without her. Mariam and degla. She's my up Lee everything campus liaison. She has said repeatedly, you know, my parents she has cerebral palsy hadn't just been her mother and her grandmother, go, you're like any other child? No, we're not going to make accommodations for you, she said always says to me, I would not have come as far as they didn't shelter me. And that she credits that to her success in life.
 
<strong>Michael Hingson ** 32:38
Yeah, and actually, there are differences between accommodations. And yes, you're right sheltering. But I know what you're saying. And the reality is that we we make accommodations for sighted people all the time, right? We have lights in our buildings so that people can see where to walk, we have your right, we have a coffee machine so that people can get coffee or tea or hot chocolate or something, even though it's touchscreen nowadays, so it's not even accessible for everyone. We have so many different things that we offer. But we like it to be more one sided. We don't recognize that those are just as much accommodations as providing a screen reader for providing a ramp.
 
</strong>Carla Birnberg ** 33:27
And curb cut effect I had not heard of until four years ago. We use them all the time, the captions, all of it. And yet we avail ourselves of things that aren't created for us.
 
<strong>Michael Hingson ** 33:42
Right? The reality is that we all have gifts, and we all have things that we don't do as well as other people. And it is it is so unfortunate that we haven't even in this country taken the leap to really understand that.
 
</strong>Carla Birnberg ** 34:04
No, and I think I see that much more clearly. Now, I see that much more clearly not doing the work in East Africa. I do. You know, I think and I was thinking about this earlier, and I almost reached out to you by email, and then I thought now you're such a brilliant man, I'm gonna corner you And wouldn't you think that our therapists so we always use counselors with disabilities, first of all, so that the students see the counselor and think that's pretty amazing. I could do that. I had never I didn't dream that was possible. But also they have shared lived experience. If we'd had a counselor, even Kenyan go into his run this group therapy group who didn't have a disability, they would waste two or three sessions trying to explain to him or her, this is what it's like being me in Kenya. So he went in and thought okay, we are going to To practice affirmations using a mirror, this is going to be very interesting, the students might need some help bolstering their self esteem and coming up with the affirmations. I'm on it. She was surprised. And again, woman with a disability, that most of the students in therapy groups were completely unable to look in the mirror, because they had kind of integrated all of the negativity that had come at them from their families from the village. They couldn't even look at themselves in the mirror. And even she was shocked by that. And I'm really curious, your thoughts on is that unique to Kenya and that vast amount of negativity and stigma around having a disability? Or do you think that might be paralleled in the USA?
 
<strong>Michael Hingson ** 35:47
Well, I think there is a fair amount of it in the USA. I've not heard of anybody who said that they can't look at themselves in the middle. Except for vampires, but. But I do seriously think that there are a lot of similarities. So I've told the story a few times on unstoppable mindset. But I did a talk a few years ago, it was a hybrid talk. And I talked about disabilities. And I talked about the fact that for blind people. In reality, the term visually impaired is one of the most disgusting things that people can say to describe us, even though it's what the so called experts in the field created years ago, but visually impaired is a problem for a couple of reasons. One, visually, we're not different simply because we're blind to lose your eyesight, it doesn't mean that you're visually different. So that's a problem. But the bigger issue is impaired. Why am I being at all compared with person with eyesight? Why is it that I have to be considered impaired simply because I don't see if you want to talk about vision? I think I got lots of vision, I just don't see good. Like, I'd love to tell people. Don't I talk? Well, anyway. So I think that the term visually impaired is a problem. And I mentioned that in my talk. And I also said, the better terminology is blind and low vision. A lot of people hate blind, but you know what, that's what I am. And I happen to be physically blind. And there are a lot of idiots out there who are mentally blind, and we won't go there.
 
</strong>Carla Birnberg ** 37:30
We won't go encountered a lot.
 
<strong>Michael Hingson ** 37:32
But But anyway, so the the issue with the talk is I gave this talk. And then I opened it for questions. And people could in the audience, ask questions, or people could call in and this one woman called in, and she said, I am visually impaired. And that's all there is to it. And I said, No, you're not, you're blind. No, I have I just I have some eyesight, then you're low vision. No, I'm visually impaired. See, the problem is all too often we buy into it. And we don't understand how that kind of language continuing to be promulgated around, contributes to the view that people have about us. I love that phrase buy
 
</strong>Carla Birnberg ** 38:18
into it. That's it, I
 
<strong>Michael Hingson ** 38:20
am not impaired. And if I'm going to talk about being impaired, even though your disability is covered up so much, because you have access to electric lights, just have a power failure and see what you do, you immediately look for a smartphone or a flashlight so that you can get light back, because Thomas Edison invented the electric light bulb for you. You like dependent people. But the bottom line is it still is only covering up your disability. Disability is a characteristic that we all have every single person on the planet. And it only manifests itself differently depending on what your gifts are and what your gifts are not.
 
</strong>Carla Birnberg ** 39:03
Okay, super interesting. And well, I'm sure I should have thought about this. But 54 and a half, I hadn't really thought about it much because I've never broken anything. And I'm just getting to this point. But again, Mary and my right hand woman will frequently say, in high school, I advocated for youth students with disabilities and people who had temporary disabilities. And that's a pretty big refrain from her. And the more she said it the more I've thought, oh, yeah, everyone is going to experience some sort of something, whether it's breaking your leg, whether it's becoming low vision, better phrase,
 
<strong>Michael Hingson ** 39:44
or, or whether you suddenly lose power and you can't see what you're doing. And that's my point. Yeah, no, that's my point is that the reality is the disability is there anyway. Yeah, but we do work. And right At least so to offset disabilities that limit us like a lack of light, it's okay, I have no problem with the fact that we have light bulbs, we have so many different mechanisms and ways of producing light for people. But be honest with yourself, it still is a disability, because the time can come when you don't have access to it, the time can come that a person who happens to be blind, might be somewhere and not have access to information that we would like to have access to and ought to have access to. Yeah, and only over more time, will society recognize that it has to provide information to us in in ways that work for everyone, I have a favorite example, I'm not gonna really not be able to describe this very well. But I'm going to try. There's a TV commercial that goes on out here. And the commercial starts out with this woman saying, you know, dad had this. And I don't want you to get it either. You have to really take care of yourself and take care of this right now. Because if you don't, it is going to run your life. And I know that you're one of these, you don't really like anyone telling you what to do. Well, that's the end of the commercial. And I don't know what goes on. There is absolutely nothing. And I don't know whether you've seen that commercial earlier. But there is nothing that says what that commercial is about. Now, someone this morning, I talked with someone who told me that it has to do with some sort of medical thing. And but But even she couldn't remember exactly what it was because there is not a single verbal cue in that commercial telling you what it's about. Much less making it accessible to be Yeah, yeah. And the reality is that, as we all know, many times people don't sit in front of their TV during commercials, they look away or they get up and they go to the bathroom or whatever. It is such a poorly designed commercial because of that. And, and it's unfortunate. But somebody figured, well, we don't need to worry about it other than people being able to see it, and they'll see it and they'll get it. No, they won't. Because it's all too often that people don't watch the screen. And as I said this morning, the person I asked who I regard as an extremely observant person couldn't even tell me what company that commercial was about.
 
</strong>Carla Birnberg ** 42:45
Oh, interesting. And you're right, the world's not, it's not set up accessively. In many instances, it's
 
<strong>Michael Hingson ** 42:53
not set up. Well, accessively or inclusively, we are much less inclusive than we ought to be that commercial could have been created in a much different way to provide information to everyone. But they didn't. And it's so unfortunate. So it shows in some senses, although I think we've made progress in this country. It also shows how far we have not come because that kind of thing still exists.
 
43:26
Yes. Yes.
 
</strong>Carla Birnberg ** 43:29
I mean, I've thought so much about this, since we set the date for the podcast and just every day at work that my perspective doesn't matter. It's been interesting to me to see. There's a feels like there's a big differential as far as the trauma, outgrowth of being a person with disability. But other than that, that's really the only major difference. And that's what made us think, okay, we need to focus on mitigating this trauma so that the students can be successful.
 
<strong>Michael Hingson ** 44:00
Well, there's a lot of merit to having role models. And when you bring people in, who are true role models, it makes a lot of sense to do that. And I think there's a lot of precedent for that. So having counselors having people who come from the same kind of environment that they come from, is very relevant. I spoke in Japan, back in 2012. Well, it was the publisher of thunder dog. My book in Japanese brought me over for two weeks. And one of the things that I learned there was that if you are a blind person, I don't know if it's changed since then. But if you're a blind person, you are not allowed to sign a contract. Period. You can't see a contract period. How am I asked this Someone who was in the insurance industry why? And his response essentially was was it should be very obvious because you could be cheated. And I said, Oh, so you're telling me that no sighted people in Japan are ever cheated when it comes to signing contracts? Oh, exactly. Even though today, there is technology that allows me to fully read contracts. Right? All right, with that time, the Kurzweil Reading Machine, the mobile KNFB. Reader Mobile, although it hadn't come out in Japanese yet, but it has since. But the reality is, again, it's the prejudice. For many years, the Gallup polling organization and surveying people's fears, said that one of the top five fears that people had was going blind, not even disabilities, but losing eyesight, because that's for her that because that's what we emphasize eyesight. But it's not the way it ought to be. Over time, it will change. And I firmly believe that we will see a day when television commercials like the one I described earlier will be not tolerated. But I think we're not anywhere near there yet. Somebody once said to me, I look forward to the day when we don't have to even use the word accessible, because it's just such an automatic thing, that everything is included for everyone.
 
46:33
That's it.
 
</strong>Carla Birnberg ** 46:34
That's it. And I don't know if you know who Judy human is. I've been okay. But we both became really far. In her lifetime. And I don't know, I'm curious, your thoughts? Will we get there? I mean, I know we're trying to in Kenya, where companies hire these, again, like which they are persons with disabilities, they're trained, they're brilliant, they're ready to go, and they just start work and everything they need isn't an accommodation. It's just the way the office is. And I hope we get there here.
 
<strong>Michael Hingson ** 47:15
Yeah, I think we will. But I do think that the way the world is now we have to legislate it, because attitude only we're not there. You know, one of the big discussions in the world has been the internet. And many people have not made their websites accessible. Yeah, hence the need for companies like excessive be. Yeah, but but people have said, well, but we we don't need to do it because the internet came along, after the ADA. So the ADA covers physical things, but it doesn't cover the internet, because it's just the way it is. Well, yeah. The reality is is not what the ADEA says it doesn't talk about specifically and only physical places of business. And finally, in 2022, the Department of Justice, II dicted, if you will, that the internet is covered under Title, two of the Americans with Disabilities Act, and website should be made, accessible and inclusive. Yeah, but even so
 
</strong>Michael Hingson ** 48:30
a lot of well, most website owners don't pay attention to it, they think it's too expensive. But again, hence companies like accessibility and what access to be brings. But also, the the other aspect of it is that most people just don't even know they don't think about it. It doesn't need to be expensive to make the internet or your website accessible or inclusive. But it's also the right thing to do, because it covers more than just blindness. And the fact is that there's so many different kinds of disabilities that are affected by not having full access to the internet. And it's easy enough to do. And there are procedures and guidelines that describe exactly what needs to be done and how to do it. If people would just do it. That's it
 
<strong>Carla Birnberg ** 49:24
and people don't. Five years ago, I was people like and it's no better do better. I sent to a big social media person the other day. I love your I don't know, we're calling them exes, your tweets, but you never use alt text on your picture. And he said, I don't even know what that is. Yeah. And so I thought it's what you said that sometimes people are lazy websites and as people think it'd be too expensive. Sometimes they just don't think
 
</strong>Michael Hingson ** 49:54
some people just don't know. Yes, it we don't teach it In computer science schools very much like we should. I'm involved with an organization that is creating its website. And they went out and got bids from two local places to make the website up and running to get it up and running and operational. And I said, as as part of a discussion, and what are they doing regarding accessibility? Oh, they say that they know how to do that. And I said, Tell me more about that. Well, one of the companies said, Well, the fact is that it isn't the website design that has to be addressed. The person with a screen reader has to make the accommodations and make the modifications to work on the website.
 
50:47
Oh, that's not what we want to hear. Well, oh, that is so wrong. Oh, my God, and so neither ms on them.
 
<strong>Michael Hingson ** 50:55
Yeah. And so accessible is going to be the the product that they use, rightly so because the company, the website owner doesn't have a lot of money. But it will be possible to make the website accessible. And we found another company that will do the job for the same price or less than any of the other companies. And it will include accessibility. And they will actually use accessibility, because it's such a great product to use for making this kind of thing happen. But the reality is, the the original people who were looking at getting the website quotes, also were clueless. And they were ready to buy into well, it's got to be the sky with the screen reader just got to fix it. Until they learned, we don't teach it yet. We don't teach real inclusion yet, as a part of what we do, and it's something that we really need to look at. We'll get there. You're
 
</strong>Carla Birnberg ** 51:57
right, you're right. And it's people like me who I'm not doing any sort of web design. But I launched a substack. I was late to that party, and I wanted to make it accessible. So I always have a voiceover. And a bunch of readers have said to me, that super me that you read it. I'm like, well, it is super neat, but it's for accessibility. And like, oh, I don't even think about that. So I think it's the lay people, we need to start spreading the word. And I don't know how we do that, except for leading by example, practice living
 
<strong>Michael Hingson ** 52:27
by example, writing more articles, including disabilities in the conversation. And all too often we don't do that.
 
</strong>Carla Birnberg ** 52:35
And that's why one of the biggest reasons why I love where I work, I'm taking the backseat. And when it was the for profit, I had a whole team of persons with disabilities who told me what was what and how things should be and what language to use. And I listened. And now same thing, I will look to marry him or Daniel or Terry or Becky, what do we need here? Why do we need it all make it happen? But you tell me I don't have the lived experience?
 
53:04
Yeah. Well,
 
<strong>Michael Hingson ** 53:07
as I said, I think the most important thing we need to do is to really push the conversation to always involve disabilities. When you talk about diversity, you know, what is there? What is diversity to you?
 
</strong>Carla Birnberg ** 53:19
And, you know, I think I would have answered differently 10 years ago, but now it's always inclusion. It's well,
 
<strong>Michael Hingson ** 53:27
but that's, that's not diversity. Tell me what diversity is. And use your answer from 10 years ago. Okay.
 
</strong>Carla Birnberg ** 53:34
10 years ago, I would have thought it's bringing persons of color into the conversation and not having everybody looked the same
 
<strong>Michael Hingson ** 53:43
race, gender, sexual orientation,
 
</strong>Carla Birnberg ** 53:46
and maybe not even sexual orientation, because I think I would have been 10 years ago. Yeah, would have been,
 
<strong>Michael Hingson ** 53:52
but three and four years ago, yeah. But today, race, gender, sexual orientation. Diversity is about difference. And we don't include disabilities. We don't include persons with disabilities or or
 
</strong>Carla Birnberg ** 54:11
we do with the foundation. And when you what are your thoughts on that? Well, I think
 
<strong>Michael Hingson ** 54:16
the issue is that that's why I gave a speech entitled, moving from diversity to inclusion. You can't be inclusive, if you are not bringing disabilities into it, like as part of the population. But but we're, we're inclusive of color and so on, but you're not inclusive. You can't get away with it if we don't allow it. So we're not going to let inclusion be screwed up, if you will, like we have allowed diversity to be screwed up and not including disabilities. And that's what what we really need to do is to take that step of recognizing that we're all part of the same planet And we all need to recognize that and it's important to do that.
 
</strong>Carla Birnberg ** 55:06
And I know I mean, that's kind of where my project fits into the greater umbrella of the foundation is. The youth with disabilities, students with disabilities weren't graduating. And so the office landscapes weren't inclusive or reflecting the true population. And we need to help the students graduate so that the foundation can step in and train them and job place them so that we're inclusive. And the makeup of the officers look like the real makeup of society.
 
<strong>Michael Hingson ** 55:41
So what motivates you to get up in those, do those early morning or stay up for those late night phone calls?
 
</strong>Carla Birnberg ** 55:47
Oh, my gosh, thank goodness, I think this all the time, even if I didn't get up early. I'm not late night. So thank goodness, I don't work for a foundation in India. You know, I'm passionate, somewhat my Nespresso, which I love. But I've mentioned Mary Ann's name a million times, Beth, what do goo I love my team. And I think when the alarm goes off at four, it's noon, or it's one o'clock, what's going on? I just love it. It's, I don't know, it's my why it's that notion of, I'm not making huge difference in the world, somebody in the middle of Iowa has no idea who I am. But I'm making a tiny little impact, and I'm loving what I'm learning, and I'm loving every minute of it.
 
<strong>Michael Hingson ** 56:37
And that's the important thing. You love it. You know, you love it. And you're gonna continue to do it. If people want to reach out and learn more about the next step Foundation, or maybe become involved in some way, how can they do that?
 
</strong>Carla Birnberg ** 56:52
I would love it, I am up for a zoom anytime the best way to find me would be going to LinkedIn. And it's U P I L I Upili. message us, I would love to chat. We're always looking for insights for mental health professionals in the United States. Clearly, we're always looking for donors, but just conversations around what we're doing. And I'm always curious what other people are doing as well how they are making an impact.
 
<strong>Michael Hingson ** 57:23
So just search for U p i l i on LinkedIn. That's
 
</strong>Carla Birnberg ** 57:28
right Upili, we have a website, it's <a href="http://upili.org" rel="nofollow">upili.org</a>. But either of those two ways. You can find me. Okay,
 
<strong>Michael Hingson ** 57:35
and that's and that's all connected to the next step foundation.
 
</strong>Carla Birnberg ** 57:38
Yep, we're a project underneath them. Cool.
 
<strong>Michael Hingson ** 57:41
Well, I hope people will reach out. I know that they've heard me say some of these same things before a number of times. But it's great to hear the progress that you're making and the things that you're doing. And I really hope that we're able to contribute to bringing progress, both in East Africa and that we through this conversation, we'll get more people talking about it here in the US as well.
 
</strong>Carla Birnberg ** 58:10
Yes, and I always loved listening to you and talking to you. Because it gets me thinking in a different way to
 
<strong>Michael Hingson ** 58:15
well, we should do more of it than total, we can both learned to to get different perspectives. Well, I want to thank you for being here. And I want to thank all of you for and I want to thank you all for listening. We really appreciate it or watching if you're on YouTube. But wherever you're experiencing the podcast, we would really appreciate it if you'd give us a five star rating. We love those and we love your reviews. So please do that. If you'd like to reach out to me and have any questions or want to chat further about this, please feel free. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> That's m i c h a e l h i at accessiBe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is spelled m i c h a e l h i n g s o <a href="http://n.com/podcasts" rel="nofollow">n.com/podcasts</a>. So we'd love to hear from you. And if any of you, including you, Carla, have a thought of anyone who else we ought to have on as a guest love to hear from you. We are always looking for people who want to come on and tell stories and talk about interesting things. And even if we talk about some of the same things we've talked about before on the podcast, I don't think it gets boring. And the more we do it, the more people will gain an understanding of it. So we sure look forward to hearing from you with ideas of guests and other people who want to be part of the podcast. So thank you very much and really appreciate your your involvement in that. But again, Carla, I want to thank you for being here and for taking the time to be with us today. Thank you so much for having me. It was so fun
 
</strong>Michael Hingson ** 1:00:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Upili Program Leader with Carla Birnberg</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7b473086-bb8f-4972-a8ff-122e68f770df.mp3?source=rss&amp;ext=asset.mp3" length="89560504" type="audio/mpeg" />
<itunes:episode>221</itunes:episode>
</item>
<item><title>Episode 220 – Unstoppable Best Buddies, Including Mom with Jessica &amp; Dorlean Rotolo and Lauren Abela</title>
<guid isPermaLink="false">https://pinecast.com/guid/8e553b81-9bfe-4f16-a42c-5afa0fbc3e7e</guid>
<pubDate>Fri, 05 Apr 2024 10:00:06 -0000</pubDate>

<itunes:duration>01:06:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/218b6f32-f24a-4acb-8f14-4ad7f32e4ab3/UM220-Jessica_Dorlean_Lauren-Coverart.jpeg.jpg" />
<description><![CDATA[<p>In Episode 156 I had the honor to speak with Garett Tomasek, U.S. leader of Best Buddies. Garett was introduced to me and the Unstoppable Mindset by accessiBe’s own Sheldon Lewis, also a past guest on the podcast. Sheldon also introduced me to an incredible woman who is a Best Buddy in Canada. Meet Jessica Rotolo who is a talented and fearless 25-year-old model, artist, self-advocate, actor and dancer, who has a passion for performing on film and stage. Jessica was born with Downs Syndrome. I empathize a great deal as my parents, like Jessica’s, were told that she would be a burden on them. As with my parents, Jessica’s parents, especially her mom, fiercely opposed the idea that their daughter could not grow up to do whatever she wanted with her life. Along the way, Jessica was introduced to Best Buddies Canada where she met one of her pier buddies, Lauren Abela.</p>
<p>Under the Best Buddies program, a Best Buddy like Jessica gets a new “pier buddy” every year. These people are volunteers who choose to become friends and mentors for persons with development or intellectual disabilities. In the case of Lauren and Jessica, their relationship flourished, and they became and still are clearly best friends, and Jessica’s mom, Dorlean is also part of the team. Mom refers to herself as Jessica’s Momager and prefers to work behind the scenes. However, she clearly is a significant part of the conversation you get to experience on this episode.</p>
<p>Clearly these three are an unstoppable force. Lauren is a leader in Best Buddies and Jessica is an international ambassador for the program. Check out this episode and be ready to be inspired and encouraged.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Jessica Rotolo</strong>
Jessica is a talented and fearless 25-year-old model, artist, self-advocate, actor and dancer, who has a passion for performing on film and stage. Jessica was born with Down syndrome and is a role model for her community as well as an Ambassador for DramaWay, Best Buddies Canada and Best Buddies International. As the recipient of several awards, Jessica has also been recognized in the Ontario Legislative Assembly and the Canadian House of Commons for her outstanding international commitment in advocating and fundraising for her Down Syndrome community. She has performed in several musical drama productions throughout her career at DramaWay, a Toronto drama company serving the All-Abilities community. She has been a guest on several Canadian News Stations and Talk Shows. She has appeared in numerous campaigns for the Canadian Down Syndrome Society and a Documentary called “Employable Me Canada” not to mention a number of other fashion shows and photo shoots, including the Fashion Arts Toronto show and with designer 3ndolith.</p>
<p><strong>Dorlean Rotolo</strong></p>
<p>As her “Momager,” Dorlean is committed to supporting her daughter, Jessica, in all aspects of her career of modeling, acting, dancing and her advocacy for Best Buddies Canada, Best Buddies International and the Down syndrome community at large.</p>
<p><strong>Lauren Abela</strong></p>
<p>Lauren is a recent psychology graduate and now Student Recruitment Officer at the University of Guelph-Humber. She was first introduced to Best Buddies in high school at St. Jean de Brebeuf in Vaughan, Canada. Lauren fell in love with the atmosphere and purpose of the organization, and soon took on greater leadership roles including co-founding her own chapter with Jessica and becoming Canada’s first Global Ambassadors for Best Buddies together. Because of Jessica, Lauren chose her thesis research topic to be called, “Down Syndrome Acceptance: Changing Attitudes Through Interventions.” Through her research, she found a positive relationship between disability education and inclusionary attitudes. Lauren is grateful to have attended university on a full scholarship as a Founders’ Academic Merit Scholarship recipient, and made the most of her last 4 years as an active member in the community. Upon graduating, she received her school’s top graduation awards, including Gold Medallion for Leadership Excellence and Michael Nightingale Community Enrichment Award. Presently, Lauren plans to pursue further education to become a Registered Psychologist and continue her research assistantship with her former professor’s non-profit, Teaching &amp; Learning Research (TLR) In Action, studying the accessibility of post-secondary classrooms for the visually impaired. In the meantime, she travels around Ontario promoting her school, encouraging students to apply for scholarships and consider joining Best Buddies. Best Buddies taught her that friendships are not something to be taken for granted, and the power of giving kindness to someone who needs it most holds immeasurable impact.</p>
<p><strong>Ways to connect with Jessica, Dorlean &amp; Lauren:</strong></p>
<ol>
<li>Best Buddies Canada Instagram: <a href="https://instagram.com/bestbuddiescanada?igshid=MzRlODBiNWFlZA==" rel="nofollow">https://instagram.com/bestbuddiescanada?igshid=MzRlODBiNWFlZA==</a></li>
<li>Best Buddies Canada Website: <a href="https://bestbuddies.ca" rel="nofollow">https://bestbuddies.ca</a></li>
<li>Jessica’s Instagram: <a href="https://instagram.com/jessica.rotolo20?igshid=MzRlODBiNWFlZA==" rel="nofollow">https://instagram.com/jessica.rotolo20?igshid=MzRlODBiNWFlZA==</a></li>
<li>Jessica’s Linktree Website: <a href="https://linktr.ee/Jessica.Rotolo20" rel="nofollow">https://linktr.ee/Jessica.Rotolo20</a></li>
<li>Shop Jessica’s Cards: <a href="https://kidicarus.ca/product-tag/jessica-rotolo/" rel="nofollow">https://kidicarus.ca/product-tag/jessica-rotolo/</a></li>
<li><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</li>
</ol>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hello once again and welcome to unstoppable mindset today we get to do something a little bit different, something we haven't done a lot, although when we do it. It's kind of fun. And that is we have more than one guest on the podcast today. Several months ago, we had a guest on Garrett Tomasek, who is involved with best buddies in the United States. And if you listened to that episode, you had a chance to learn about Best Buddies. And he was introduced to us by Sheldon Lewis here at AccessiBe well. Along the way, Sheldon also introduced us introduced us if I could talk I'd be in great shape but introduced us to Jessica Rotolo and Dorlean Rotolo and Lauren Abela. Lauren is a best buddy Jessica is a best buddy of Lauren's. And we also have, as I said, other people involved in this whole thing specifically Darlene, who is Jessica's mom, she prefers to be called her momager. And we're going to talk all about that. But Jessica is involved in a lot of different events. Jessica is a model, she's an actress, she does a variety of different kinds of things. And she was born with Down syndrome. So we're going to talk about all of that. And we're going to talk about best buddies and do whatever it is that we need to do to make this a fun time. So sit back, relax and enjoy the ride. And I think I'm going to start with Jessica and say welcome to unstoppable mindset. How are you?</p>
<p>**Jessica Rotolo ** 03:00
Yes, I'm great. I'm great. I go. ahead, go ahead. I am 25 years old, and I live in Toronto, Ontario, Canada, and I was born with Down syndrome. And right here is a buddy of mine, a pure buddy who I love.</p>
<p>**Lauren Abela ** 03:21
Lauren. Jessica is hugging me right now. I'm Lauren.</p>
<p>**Jessica Rotolo ** 03:24
And my mom who I live with</p>
<p>**Michael Hingson ** 03:29
Hug your mom too.</p>
<p>**Dorlean Rotolo ** 03:30
And I'm getting hugs right now.</p>
<p>**Michael Hingson ** 03:33
Okay, just checking for</p>
<p>**Dorlean Rotolo ** 03:35
being just as mom is the amount of hugs we get. Well, that's kind of I once said on a documentary she did that she she would be a professional hugger.</p>
<p>**Jessica Rotolo ** 03:45
And that was called employable me. And that was when I was looking for a job and they helped me actually get a job at Navara the costume rental store. And well, so they do and they also helped me get my art and to Christmas cards.</p>
<p>**Michael Hingson ** 04:04
Oh, so do you have a job today? Today?</p>
<p>**Jessica Rotolo ** 04:07
I do. I actually work at my preschool. Centennial. Jobcentre. Ah, okay, I am a path forward classroom assistant there because I went to Centennial when I was a kid, a baby, a baby, a</p>
<p>**Michael Hingson ** 04:27
baby. Well, that's kind of cool. Well, Lauren, let's welcome you also to unstoppable mindset. How are you?</p>
<p>**Lauren Abela ** 04:34
I'm doing good. I'm nervous but excited.</p>
<p>**Michael Hingson ** 04:38
Don't be nervous. No need to be nervous.</p>
<p>**Dorlean Rotolo ** 04:43
You don't bite do you?</p>
<p>**Michael Hingson ** 04:45
Never anxious. Just food. And humans are not food. So no. Well, Lauren, tell us a little bit about you kind of growing up. Why don't you start us off with that. We learned already a little bit about Jeff because she's 25, and she was born with Down syndrome, we'll come back to that. But tell us about you, Lauren. Yeah,</p>
<p>**Lauren Abela ** 05:05
so I was born, normally developing, I have a twin brother and two older sisters, born and raised here in Ontario, Canada. And I first got involved in high school with best buddies in the 11th grade. So halfway into my career, and I haven't left since. So</p>
<p>**Michael Hingson ** 05:24
how did you discover Best Buddies?</p>
<p>**Lauren Abela ** 05:26
So I know that the club had a presence around my high school. And they would often host events and have tables set up during club fairs, and they would have big sales. So within those first couple years, I was getting familiar with the organization. And then finally, in the 11th grade, they were recruiting people for to join the Club. And then after that, I was like, you know, why not? What's, what's stopping me from joining and just and making new friends. So that was why I wanted to go and join and was that hope of making new friends and here I am today, so incredibly blessed to have my truly lifetime best friend Jessica?</p>
<p>**Jessica Rotolo ** 06:06
Yes. And I started best buddies in grade nine of high school. And I've been in Best Buddies for 10 plus years. And it's been a fun ride through it. Oh,</p>
<p>**Michael Hingson ** 06:24
well, how did you discover Best Buddies? We heard how Lauren did. But Jessica, how did you discover Best Buddies?</p>
<p>**Jessica Rotolo ** 06:30
I actually heard about it from a teacher in class that Emily Chang was an is her name. And she told everyone about it. And I said, oh, oh, join. And I heard of I joined and I loved it ever since.</p>
<p>**Dorlean Rotolo ** 06:57
Now. How to highland park.</p>
<p>**Jessica Rotolo ** 07:00
Yeah. To Highland Park High School. Yeah. How</p>
<p>**Michael Hingson ** 07:05
close in age are you to learn and Jessica?</p>
<p>**Jessica Rotolo ** 07:08
Well, I'm 25 and Lauren is 22 turns.Okay, four months?</p>
<p>**Michael Hingson ** 07:13
Yeah. All right. So, so you and how old? How old? Were you, Jessica, when you were in the ninth grade and started voting and best? You were four. Okay. My gosh. Okay. So, you started well, before Lauren, how did you guys meet and become best buddies.</p>
<p>**Jessica Rotolo ** 07:31
So we met when I went to Humber College, when I went there. And I, she called Best Buddies, Canada. And she wanted to join, she wanted to start up a Best Buddies group up there. And I called Best Buddies, Canada. And I said that I want to start up as buddies up there as well. So best buddies, Canada basically. put us together. And we met first at Humber, at the Starbucks there, and we decided to start up a Best Buddies chapter.</p>
<p>**Lauren Abela ** 08:14
And, Michael, just to add on to that, if you're not, if, you know, just to share some background information that's based Canada is quite a small leadership team. So we had reached out to different people within the organization. And then in office, they're like, Hey, someone from Hungary reached out. Yeah. Someone from the University of Guelph Humber reached out. So it was the team over at the space Canada. Deanna and Vicki who connected Jessica and I together. Yes.</p>
<p>**Dorlean Rotolo ** 08:40
And the university and the college are right beside each other. They are Yeah, so.</p>
<p>**Jessica Rotolo ** 08:46
So the Humber College actually went to 12. Humber University University.</p>
<p>**Michael Hingson ** 08:50
Right. So did you get a college degree, Jessica?</p>
<p>**Jessica Rotolo ** 08:57
Well, I was in the sea ice program there. And that is a two year program for people with special needs, like me and other people who have autism and other any</p>
<p>**Michael Hingson ** 09:14
special special special needs. Yeah,</p>
<p>**Dorlean Rotolo ** 09:16
it's a two year program. Yes,</p>
<p>**Jessica Rotolo ** 09:18
a two year program. And I was in person for a little bit and then COVID happened. And I was online, which I did not like. Yeah, yeah. But I also did a documentary in 2018 called employable me. And that's when I got the job and the cards, but they also said that I was eligible to graduate two years before 2015. And that meant that if I graduated, then I would have gone to Humber College in person all throughout</p>
<p>**Dorlean Rotolo ** 09:56
Europe, but then I don't think you'll remember Lauren. Yeah. Yeah, I meant to be,</p>
<p>**Jessica Rotolo ** 10:01
but it was meant to be. But I went, I deferred it for a year and then an orphan. Yeah. Worked out.</p>
<p>**Michael Hingson ** 10:08
Yeah. Sodid you go back to college and finish or?</p>
<p>**Jessica Rotolo ** 10:12
Well, I defer it for a year. And they went to Humber what engineering.</p>
<p>**Dorlean Rotolo ** 10:18
She got accepted. But then she deferred the acceptance for one year because I had a number of things she was doing. So then she went to college for the two year program. Okay. The second year was COVID. So yeah, she was</p>
<p>**Lauren Abela ** 10:31
Jessica. I can't imagine what if you had beat me to starting the chapter? Chapter. Yeah.</p>
<p>**Michael Hingson ** 10:40
So after COVID, so you haven't gone back and finished your second year yet? No,</p>
<p>**Jessica Rotolo ** 10:45
no, I'm done now. Oh, no,</p>
<p>**Dorlean Rotolo ** 10:47
you finished? She finished it online,</p>
<p>**Michael Hingson ** 10:49
online. Okay. Okay. And I</p>
<p>**Jessica Rotolo ** 10:51
graduated online as well. Cool.</p>
<p>**Michael Hingson ** 10:55
So you virtually walked across the stage and got here. So Dorlean, tell us about you a little bit, kind of your life growing up, and then certainly having the opportunity to be with Jessica, and being a mom and all that. This has obviously been different for you than probably what you expected?</p>
<p>**Dorlean Rotolo ** 11:20
Oh, absolutely. I grew up in Saskatchewan and rural farming community. My father was a farmer, my mother, a nurse and, you know, had a lovely life in not in Saskatchewan, and then move to the mountains. And then after when I was living in Banff, I decided I wanted to move out to Ontario, so moved here and luckily met my husband. And you know, we had Jessica and it certainly was a shock like most families when you have a surprise that you weren't expecting, and but we wouldn't change Jessica in any any possible way. She is a force to be reckoned with. Yes. And the Down Syndrome has not stopped her from leading an unbelievable life. I</p>
<p>**Jessica Rotolo ** 12:06
do anything anyone else can do. Yeah, she's</p>
<p>**Dorlean Rotolo ** 12:09
very, very accomplished, young lady. And we're incredibly proud of her. And my first time that actually I went to a hotel to a, an event in Vaughan, which is north of Ontario. And I didn't know it, but it was a Best Buddies event that was being put on. And I remember having a t shirt from it that I eventually just gave away because I'm like, I don't know why I have this t shirt anymore. And then lo and behold, when Jessica, signs up for Best Buddies, I'm like, Oh my gosh, I should have kept that T shirt. Yeah.</p>
<p>**Michael Hingson ** 12:46
Yeah. Well, so do you have other children? Yes,</p>
<p>**Dorlean Rotolo ** 12:49
we have one daughter. Her name is Bobby. And she's doing her PhD in Waterloo, Ontario, and very proud of her. She started her PhD when she was 22 years old. And that's in public health. And yeah, she's doing very accomplished younger woman as well.</p>
<p>**Michael Hingson ** 13:05
Jessica, are you gonna go get a PhD?</p>
<p>**Jessica Rotolo ** 13:08
I don't know. Yeah. To a makeup course. So I want to learn everything to know that is about makeup.</p>
<p>**Dorlean Rotolo ** 13:20
Well, when you go into her bedroom at Sephora.</p>
<p>**Jessica Rotolo ** 13:26
She's got a makeup to</p>
<p>**Michael Hingson ** 13:29
what to tell people a little bit about Jessica. Jessica is a model. She's an artist, self advocate, actor, and dancer. And you have performed in a variety of different kinds of things that I do want to get to all that. But the point is that you are definitely doing a lot of stuff. So maybe a PhD isn't in your future, and that's okay. Or you might decide down the line that you want to be more of an academic, but that's probably a whole lot more boring than being an artist and a dancer. And especially, I speak from experience being a self advocate. Yeah, yeah. Yeah, so you</p>
<p>**Jessica Rotolo ** 14:08
I am a self advocate for Down syndrome and Best</p>
<p>**Dorlean Rotolo ** 14:12
Buddies and alopecia and alopecia because</p>
<p>**Jessica Rotolo ** 14:15
in 2014, I was on a pill for sleep disorders and I caused alopecia.</p>
<p>**Dorlean Rotolo ** 14:25
Yeah, target all patients.</p>
<p>**Michael Hingson ** 14:28
Tell us about that. Tell us what that is. How</p>
<p>**Jessica Rotolo ** 14:31
alopecia is hair loss. So I was completely bald from head to toe. Like hair, eyebrows, lashes everywhere.</p>
<p>**Dorlean Rotolo ** 14:42
And then so we after nine months from the pill Jessica passed out. So we took the took her off the pill and then within eight months her hair started growing back. Yeah. But then there were still patches that were not coming back. So Jessica was would go to Sandy Brooklyn. hospital. Yes. And every three months is hollow just</p>
<p>**Jessica Rotolo ** 15:03
there. We did 50. So it is a 50 steroid injections and my head and eyebrows. And that did not work</p>
<p>**Dorlean Rotolo ** 15:14
every three months. And then very luckily Pfizer came out with a trial test pill, which Jessica was accepted to three and a half years ago. And so she's been going to a dermatologist and she's on that. And it's grown her hair to 32 inches long.</p>
<p>**Jessica Rotolo ** 15:30
Wow. And growing and growing. And going with the pill. Yeah.</p>
<p>**Jessica Rotolo ** 15:36
And now we're doing a documentary on my hair grow hair loss and hair growth journey. And I'll be cutting my hair off shoulder length, and I'll be donating my hair as a wig to someone who has</p>
<p>**Dorlean Rotolo ** 15:58
alopecia. So continental hair is where Jessica bought a number of weeks when she had her hair loss. And they are graciously part of the documentary with Sunnybrook Hospital. And they will, Michael Suba. His name is and he will be donate making a way out of justice hair that will be donated to a young woman who is suffering from alopecia.</p>
<p>**Michael Hingson ** 16:22
Oh, that's that's pretty cool. Yeah.</p>
<p>**Dorlean Rotolo ** 16:25
And she's getting her hair cut when I started taping this weekend.</p>
<p>**Jessica Rotolo ** 16:31
We can Yeah.</p>
<p>**Michael Hingson ** 16:32
What's the new documentary</p>
<p>**Dorlean Rotolo ** 16:33
gonna be about? Well, Jessica's hair loss and regrowth journey. Okay. And</p>
<p>**Michael Hingson ** 16:38
when will that be released?</p>
<p>**Dorlean Rotolo ** 16:42
For spring, spring? Because we'd like to enter into Tiff and all the film festivals, and then also put it into the educational system. Yes. So it'd be a 12 to 15 minute documentary. Yeah. So we're very excited about it. We have a wonderful director named Scott drecker. Who is, is doing all the filming will</p>
<p>**Jessica Rotolo ** 17:02
love him. Yeah. I also did a couple of public service announcements.</p>
<p>**Dorlean Rotolo ** 17:09
And that's how we know him. Yeah, that's how we did that was for the Down Syndrome.</p>
<p>**Dorlean Rotolo ** 17:15
Society. That's right,</p>
<p>**Michael Hingson ** 17:16
so. So Dorlean, what is best buddies meant for you? Clearly, and I know that Jessica and Lauren have thoughts about that, and we can talk about that. But I'm curious, what does it really mean for you?</p>
<p>17:32
Well, the biggest thing for me was friendship. When Jessica joined, the friends that she made, and still has connected with is unbelievable. They are women that now our doctors are going to medical school. They are all very accomplished young women, and they still keep in touch with Jessica. So to me, it's friendship, this is what best buddies really is. For our family, and but also it's the, it's to the it's given just so many unbelievable opportunities to become a leader, they they have given her so many different ways where she can just shine and and and be that leader that we knew was in there. Because she hasn't gotten it from other other places, associations, but Best Buddies has just let her shine. I've been to two</p>
<p>**Jessica Rotolo ** 18:29
leadership conferences in Toronto, Canada, twice. One was a sleepover and when was a day thing?</p>
<p>**Michael Hingson ** 18:39
And what were the leadership conferences about or what did you accomplish there?</p>
<p>**Jessica Rotolo ** 18:44
Um, basically how to make new friends and learning how to speak in front of large crowds.</p>
<p>18:54
Well, there you go. And be an advocate. Yeah.</p>
<p>**Michael Hingson ** 18:58
So Lauren, do you go to on any of these events with Jessica?</p>
<p>**Lauren Abela ** 19:04
Yes. So my first one similar to justice story was in high school. So before we had met, but you know, just over the summer, we went to the International Leadership Conference.</p>
<p>**Jessica Rotolo ** 19:13
We did and that was our first one in person. Yeah, first, where was that? Indiana?</p>
<p>19:21
Oh, it's an Indiana</p>
<p>**Jessica Rotolo ** 19:23
in the US.</p>
<p>**Michael Hingson ** 19:24
I have. I have close friends. So we live in Bloomington. It's beautiful.</p>
<p>**Dorlean Rotolo ** 19:29
Believe how stunning it was just loved every minute because Joe and I went as well. Yeah. And we had a mini vacation while they were off working and getting up at six and</p>
<p>**Lauren Abela ** 19:42
made sure I was up on time. Mondays but so memorable.</p>
<p>**Michael Hingson ** 19:48
This is where I know Best Buddies is is a miracle organization because there's never a day that just go get up at 6am</p>
<p>**Michael Hingson ** 19:58
Well, you know that's how actresses are They like to sleep late. Oh,</p>
<p>**Michael Hingson ** 20:01
yeah. Yeah, I like to sleep in and then they party till 1111 30 at night so or later.</p>
<p>**Michael Hingson ** 20:10
Sleep. So So Jessica, you are doing a lot of different things with acting and art and so on. Why and how did you start all of that? And how young were you when you started that?</p>
<p>**Jessica Rotolo ** 20:24
I believe I started this. My art and everything. When I was like four, I think what,</p>
<p>**Dorlean Rotolo ** 20:34
John who taught you how to do so Jessica signature has a heart tell them? Yes.</p>
<p>**Jessica Rotolo ** 20:38
My heart is Madras signature. And my my aunt, my aunt, Auntie Bev taught me how to make an M first, and then a V at the bottom and connect it and connect them make a heart like a heart. But now, I do it all myself. Yeah, yeah.</p>
<p>**Michael Hingson ** 20:59
So what kind of art do you do? Hearts, our hearts.</p>
<p>**Jessica Rotolo ** 21:04
Make hearts and then also people, female and male. And</p>
<p>**Michael Hingson ** 21:11
what kind of art is it? Is it just drawing or painting or what?</p>
<p>**Jessica Rotolo ** 21:15
Painting Manet? Okay,</p>
<p>**Dorlean Rotolo ** 21:19
you're one of Jessica's pieces</p>
<p>**Michael Hingson ** 21:20
of art? Well, for those who can see the podcast, because a lot of people are going to be listening to this, but if you want to show one, I don't see a problem.</p>
<p>**Dorlean Rotolo ** 21:30
Well, you know, the the unique thing about Jessica is Hearts is that she divides them into little squares and colors. And so they're very, very colorful, and, and very</p>
<p>**Jessica Rotolo ** 21:41
intricate. I would say it</p>
<p>**Dorlean Rotolo ** 21:44
takes her about 40 to 50 hours to do one of</p>
<p>**Michael Hingson ** 21:46
her I was just gonna ask that. Yeah, so 50 hours to do one, huh? Are you do you do oil paint or what?</p>
<p>**Jessica Rotolo ** 21:54
No acrylic paint acrylic. Okay. Yes. So like on the canvas. Now,</p>
<p>**Dorlean Rotolo ** 21:58
when she first started out, it was crayons. It was like a pencil crayon. Yeah. And then I introduced her to the acrylic paint when she got older. And yeah, they're they're a work of art. And she's Yeah, our prime minister has one dancer and mentioned national has one while we gave 24 away to a World Down Syndrome Day event that we did on March 21st. So many people have just because wonderful heart and</p>
<p>**Jessica Rotolo ** 22:26
then when I started acting, I believe it was 15 I think with drama away, or your 14 when you thank you. I was 14. And I loved it ever since that</p>
<p>**Dorlean Rotolo ** 22:48
you call them your second family. Yeah. And what do you do with drama? Where</p>
<p>**Michael Hingson ** 22:51
does the classes tell us about trauma?</p>
<p>**Jessica Rotolo ** 22:54
Our drama, winter or is like a group B? This is Mississauga, West Scarborough east, everywhere. Number of classes for drama. There is songwriting, which I love the most. That one is where you write your own songs. As a group as a group. Yes. And then dance. Dancing. I love dancing and dancing. I started when I was 1616.</p>
<p>**Dorlean Rotolo ** 23:34
Yeah. But when with drama when you didn't when you were young boy. But how</p>
<p>**Jessica Rotolo ** 23:39
old? Were your little? Oh,</p>
<p>**Dorlean Rotolo ** 23:40
yeah, you started like with ballet. You were three years old.</p>
<p>**Jessica Rotolo ** 23:44
Three years old. I started dancing. Wow.</p>
<p>**Michael Hingson ** 23:47
So you've been doing it a while needless to say, which is certainly cool. And you've been dancing. So drama. What kind of drama do you do today?</p>
<p>**Jessica Rotolo ** 24:00
Um, we do a lot of plays. Like, um, the last play that we did was the very first play that drama we ever did. Wizard of Oz such</p>
<p>**Dorlean Rotolo ** 24:12
as 22 years ago. Yes. And I was</p>
<p>**Jessica Rotolo ** 24:15
the what keepers of the West.</p>
<p>**Michael Hingson ** 24:20
And did you say the big line? I'll get you my pretty and your little dog too.</p>
<p>**Jessica Rotolo ** 24:26
I did not. Really? I was going to and what</p>
<p>**Dorlean Rotolo ** 24:33
did you say instead?</p>
<p>**Jessica Rotolo ** 24:35
I don't remember.</p>
<p>**Dorlean Rotolo ** 24:37
You don't remember your line.</p>
<p>**Michael Hingson ** 24:42
Oh, what what was her line?</p>
<p>**Jessica Rotolo ** 24:44
Yeah, for God.</p>
<p>**Michael Hingson ** 24:47
Don't talk to her about forgetting lines.</p>
<p>**Jessica Rotolo ** 24:51
But that was the past play that we just did.</p>
<p>**Michael Hingson ** 24:56
You just did that one, huh? Yeah, we</p>
<p>**Jessica Rotolo ** 24:58
just did that one. Now.</p>
<p>**Michael Hingson ** 24:59
I I'm curious. Are plays like that recorded? Do this? Anybody make videos on them? Are they available?</p>
<p>**Jessica Rotolo ** 25:07
Yeah, yes. They're all recorded and you can get them online.</p>
<p>**Dorlean Rotolo ** 25:11
Yeah and drama. Wait, drama <a href="http://way.com" rel="nofollow">way.com</a> Yeah. And there because it's everybody, everybody that is in an actor all everybody has special needs. And</p>
<p>**Michael Hingson ** 25:23
I'm just gonna say Yeah. Then from verbal to</p>
<p>**Dorlean Rotolo ** 25:25
nonverbal. And Danielle stir nod who is the</p>
<p>**Michael Hingson ** 25:29
executive producer, director and co founder.</p>
<p>**Dorlean Rotolo ** 25:33
She? She has that everybody has an amazing role. And the costumes the props are very fun. believable. Yeah. Her staff. What do you think about the staff have drawn love</p>
<p>**Jessica Rotolo ** 25:45
them? Yeah, I miss a couple of them. Because some of them are to move on how to move. Yeah,</p>
<p>**Dorlean Rotolo ** 25:53
but it's an incredible organization. Yeah. Yeah. And so last year for drama. Wait, I</p>
<p>**Jessica Rotolo ** 26:02
am yeah, I'm also an ambassador for jumbo i Tell</p>
<p>**Michael Hingson ** 26:05
me about that. Please.</p>
<p>**Jessica Rotolo ** 26:08
I love being an ambassador for jumbo I just because I have these a car for being an ambassador. And I can just give one out to any any for if Danielle</p>
<p>**Dorlean Rotolo ** 26:25
needs a spokesperson, or anybody who wants to be entered interviewing about drama, wait, just because asked to represent drama. Wait.</p>
<p>**Michael Hingson ** 26:36
So Lauren, how are you and Best Buddies involved with what Jessica is doing with drama? Where are you? Other than obviously supporting? Yeah,</p>
<p>**Lauren Abela ** 26:48
so actually really had an amazing time watching just because played the Wizard of Oz this year. It was spectacular. So I really, really enjoyed just showing up supporting, watching, it was really a really nice time because all the laughs and how serious everyone takes their role. Like it was a honestly professional production. Needless to say, so. That's the reason generally, they don't have a direct connection at the moment. But nothing that we can't start today. There's anything I've learned from Jessica is that, you know, if you want to do something, go ahead and do it.</p>
<p>**Jessica Rotolo ** 27:26
We did a lot of other plays. And actually, some of them were copied onto DVD guns, instead of like online,</p>
<p>**Dorlean Rotolo ** 27:36
and there are other actors or performers that are part of the best buddies. organization as well. Yes, yes. But Best Buddies has been incredible. Especially, you know, the way you can tell them what were you with you and Lauren, the first Canadian?</p>
<p>**Jessica Rotolo ** 27:52
Oh, yes, we actually we are the first Canadian buddy best buddy pair to be a to be the best buddies global ambassadors. And our kids, this is the top</p>
<p>**Lauren Abela ** 28:11
are the ambassadors I'm wearing a purple collared shirt that they gave us at the International Conference this year, which</p>
<p>**Dorlean Rotolo ** 28:17
says Best Buddies ambassador. Yes. And then Jessica, you're wearing which</p>
<p>**Jessica Rotolo ** 28:21
shirt? I'm wearing my best buddies Canada talk.</p>
<p>**Lauren Abela ** 28:25
And it has the logo in white, or a solid red t shirt.</p>
<p>**Michael Hingson ** 28:29
What is the logo look like? If you would learn Oh,</p>
<p>**Jessica Rotolo ** 28:32
it's actually the logo is two people putting their arms like this around each other on each other.</p>
<p>**Lauren Abela ** 28:42
Like, like</p>
<p>**Michael Hingson ** 28:43
this doesn't work very well just to go because most people aren't going to see this. They're going to hear it</p>
<p>**Jessica Rotolo ** 28:48
actually I got this talk at the 20th year Leadership Conference.</p>
<p>**Michael Hingson ** 28:57
Cool. So for you, Lauren.</p>
<p>**Dorlean Rotolo ** 29:01
Might may say the the gentleman that he his name is Keith Haring and he's a contemporary artist in the world and he create created and donated the best buddies logo for Anthony Kennedy Shriver Wow, they weren't went to university together. Uh huh. Huh. So that's who does that develop the logo? Yes.</p>
<p>**Michael Hingson ** 29:25
So Lauren, what is your favorite thing about having Jessica as a as a best buddy and a best friend?</p>
<p>**Lauren Abela ** 29:31
Do I have to pick just one Michael like really? Possible to</p>
<p>**Lauren Abela ** 29:42
certainly the key one that like stood out as soon as we met the first day, it was just your confidence. Yeah. And how you approach life and it's definitely learned a lot from you. Still learning each day is a how you can just Jessica how you can just take on challenges and be like You know what, I deserve to be here and I'm gonna own it, whatever you're doing. If you're standing in front of 100,000 people, you're gonna own it. I believe that. So definitely just Well,</p>
<p>**Jessica Rotolo ** 30:10
I actually did something called motion ball. I know I for Special Olympics, Canada, I auditioned with a really. I did an audition tape, which I technically really didn't need to, because I was in already. But I auditioned, like, my little skit, and then I won. And I'm much I didn't plan on. And I got to perform at the guard and find out how many people 2500 2500 People</p>
<p>**Michael Hingson ** 30:55
did you start? Yeah.</p>
<p>**Jessica Rotolo ** 30:58
And I loved it. I don't get nervous whatsoever.</p>
<p>**Dorlean Rotolo ** 31:04
And a very interesting fact. Is that, so Anthony Kennedy Shriver started special started. Best Buddies. Yeah. In like 1989. And his aunt and mother started Special Olympics. Right? So he comes from a fabulous lineage of people that just give to the world. And especially people with special needs. So they're extra special. They have an extra special place in our heart, don't they? Yeah, they really do.</p>
<p>**Michael Hingson ** 31:37
Well, I think Lauren, you've probably kind of answered this, but I'm going to ask it anyway. What has Jessica taught you that you can take away as a life lesson? Yes,</p>
<p>**Lauren Abela ** 31:46
so something I've been sharing with different high schools I've visited for my school. As that's my new job. After graduating from university, I now go around to different high schools in Ontario, recruiting people for the University of Guelph Humber, and include this part of my speech, because I really want others to have a similar friendship story if they can, if they can join best buddies or start their own chapter. And that's that, you know, how to be accepted for who you are. Because Jessica accepts me for who I am. And how to love with all of your heart. So I really, really appreciate Jessica for those two very big. Well,</p>
<p>**Michael Hingson ** 32:29
Ken, I think that's extremely important.</p>
<p>**Dorlean Rotolo ** 32:32
What do you say they're a very big hug right now.</p>
<p>**Michael Hingson ** 32:34
What do you think? What? What do all of you think that best buddies can teach the world? And how can we get more people to pay attention to the lesson?</p>
<p>**Dorlean Rotolo ** 32:46
Well, from a parent's perspective, sure that my child can do anything like anybody else, it may take her a little bit longer, but she can do anything. And she just needs to be given the chance from a job to being a friend. Just give them the opportunity because they deserve it. They're part of our planet. And, and they're, you know, we were made by all made by our you know, who we believe in, if you're, if it's God, it's whoever you believe in, we are all made together to live on this planet, and we each deserve. You know, that opportunity just to live a wonderful, wonderful life and Best Buddies. Absolutely. Does that. It does. Yes.</p>
<p>**Michael Hingson ** 33:31
Well, well, Jessica and Lauren, in their various ways are ambassadors. It sounds like so are you do you go out and give speeches and talk to the public? No,</p>
<p>**Dorlean Rotolo ** 33:39
no, I don't. I don't</p>
<p>**Jessica Rotolo ** 33:42
know. She goes on the documentary. Unbelievable. Me with me. Yeah,</p>
<p>**Dorlean Rotolo ** 33:45
yeah. So but no, I don't I just I'm behind the scenes making sure that when just because they're, everything's done for her or we work together to do it. Yeah. You know, I'm, I'm her taxi. I'm her.</p>
<p>**Jessica Rotolo ** 34:00
With us now for us. Yeah. Yeah, it was awesome. For us. That's the</p>
<p>**Jessica Rotolo ** 34:04
same for worldwide Down Syndrome Day. 2023</p>
<p>**Dorlean Rotolo ** 34:08
was yeah, just it was, you know, helped me don't do it for me, help me. Let me let me show you that. I can do it too. I may need help. But just and that's, you know, his World Down Syndrome days. Again, their theme. Yeah, it was wonderful. And</p>
<p>**Jessica Rotolo ** 34:22
I was also bullied in the past like, as a little baby and as a little kid and now Best Buddies really helped me make new friends. Yeah. And</p>
<p>**Michael Hingson ** 34:38
that's real accepted. That is clearly great and a good thing. And and having a good friend like Lauren is always a valuable thing I think for for anyone, Lauren, you got your degree in psychology. You're going to continue on and go further with that. Yes,</p>
<p>**Lauren Abela ** 34:57
I do want to pursue further Education, hopefully become a psychotherapist and and maybe a psychologist down the road. But you know I haven't shared yet but just to come and our friendship influenced my thesis topic thesis research paper. For my fourth year I just wrote it. And that was on Down Syndrome acceptance, changing attitudes through interventions. So it was measuring, quantitatively whether a short video, just sharing more about people with Down syndrome of all different ages, genders in jobs and careers, and how capable they are. And it did find a positive relationship between education and acceptance attitudes. So if there is any advice that I can give people, it's to be open to learning, and to ask questions, and approach people with a positive and open heart. You know, there's enough hate in this world don't spread more from yourself.</p>
<p>**Michael Hingson ** 36:03
There's too much hate in this world, actually. But yeah, well, you know, so we've, we've heard a lot about Jessica's leadership and so on, and mom in the background, but you've taken on leadership roles and Best Buddies and elsewhere. Why did you do that? And what what was the inspiration to make that happen?</p>
<p>**Lauren Abela ** 36:22
Yeah. Well, I know, I mentioned to you how I joined the student union with my university Ignite. And that was wanting to make clubs more accessible for students to join, seeing the positive impact of Best Buddies on the school. And I just wanted to give back in that way, and like Jessica, Tommy take action, you know, don't wait for someone else to do it. If there's something you want change, and then be that difference you want to see in the world. So that's how I approach these leadership opportunities. And it's certainly, you know, really definitely a credit, Jessica to many of my accomplishments, including the the award that my school gave me. Yes, yeah. Because we were.</p>
<p>**Michael Hingson ** 37:11
Now when when you're a best buddy with someone, so Jessica is your best buddy. And and probably more relevant to ask it this way. Do you have more than one best buddy? Or do you stick with one person and devote all your time to that?</p>
<p>**Jessica Rotolo ** 37:27
I have lots of money. I have like eight buddies now, since high school.</p>
<p>**Michael Hingson ** 37:39
But how many do you have at one time?</p>
<p>**Jessica Rotolo ** 37:42
I'm one at a time, one at a time.</p>
<p>**Michael Hingson ** 37:45
So Lauren, same for you.</p>
<p>**Lauren Abela ** 37:47
Yes. So the beauty of the organization is that for each year or semester, depending on how the chapter organizes it, you are matched with just one person typically hoping, hoping that the numbers do line up. And the goal is to during that one year of commitment, foster friendship to last a lifetime. So that's what happened to Jessica. So</p>
<p>**Jessica Rotolo ** 38:10
the mean, yes, but when I was in high school, yes. It was like I had four buddies. From that chapter one</p>
<p>**Michael Hingson ** 38:22
each year. Yeah, yes. Yes. Or what?</p>
<p>**Dorlean Rotolo ** 38:27
years because you were there for seven years. Yeah.</p>
<p>**Jessica Rotolo ** 38:30
Yeah. So I actually know the names as well. Tiffany so Ha, Chloe, Grace, Lauren, Mary Louise from Tmu. And Lisa, and now Priyanka from the Tim you, so?</p>
<p>**Michael Hingson ** 38:49
So if you and so the two of you, Lauren and Jessica, are not in the organization's definition. Best Buddies, your best buddies for life anyway. But you have you have different Best Buddies says Best Buddies in the organization. Yes. Yeah.</p>
<p>**Lauren Abela ** 39:07
So how it is organized is that students with intellectual or developmental disability are classified as a best buddy. Yeah, and those without an IDD is a pure body. Yes. So those one pure buddy is matched with one best buddy each year. And you know, you can request to be with a person sometimes it really it differs Chapter Two chapter. Yeah, we actually</p>
<p>**Jessica Rotolo ** 39:33
requested I requested her to be the the first by developer chapter</p>
<p>**Dorlean Rotolo ** 39:40
and the unique thing is Humber is that you have to be a student to be in the in the organization, the chapter, but it Tmu</p>
<p>**Jessica Rotolo ** 39:50
Tim, you the buddies don't have to be a student. Yeah. And the pair bonding is have to be a student.</p>
<p>**Dorlean Rotolo ** 39:57
Yeah, yeah. And community To be living has come where they are us t Fs okay?</p>
<p>**Jessica Rotolo ** 40:03
Yes FST has come in helped us find the bodies and bodies. So</p>
<p>**Lauren Abela ** 40:11
different Best Buddies chapters, especially at the university slash college level will partner with the community organization to recruit the best buddies from whereas we at Humber, we're very lucky to have students in the CIC program that we could recruit directly from,</p>
<p>**Jessica Rotolo ** 40:27
which I helped with because I was in that program,</p>
<p>**Dorlean Rotolo ** 40:31
which has helped you became the largest club and yeah, at the school, didn't you? I</p>
<p>**Lauren Abela ** 40:36
want to believe so.</p>
<p>**Dorlean Rotolo ** 40:40
You have amazing amount of people come is wonderful. Yes, yeah. Yeah, there's so many great events.</p>
<p>**Michael Hingson ** 40:49
So what kind of events? I think we've heard some of the things that the Jessica has done well, but, and obviously, Darlene, but Lauren, what kind of events have you done with this buddies? Or is it sort of similar to what Jessica has already told us?</p>
<p>**Lauren Abela ** 41:04
I think the events I just mentioned here are just all of her personal accomplishments. I can't top that, Michael ask someone else.</p>
<p>**Michael Hingson ** 41:15
Trying to top it, it's</p>
<p>**Dorlean Rotolo ** 41:17
been very shy here, because without Lauren, it was it was a group that, you know, an effort between the two of them, there are partnerships so without each other, that clubs certainly would not have been successful, no as it was, but also the support that best buddies Canada gave them was really wonderful. Deanna is just</p>
<p>**Lauren Abela ** 41:40
amazing. And some of the events that Deanna allowed us to participate in include the Ascot, yes. Which was an annual fundraiser so just Can I volunteered with that event? We've gone to the Blue Jays game. Free tickets from Best Buddies, Canada. Yeah, PJs</p>
<p>**Dorlean Rotolo ** 41:56
Care Foundation went into the box and sat in the box.</p>
<p>**Lauren Abela ** 41:59
Yeah, we're also we've got watch the champions movie and in the feeder in Toronto. Yeah.</p>
<p>**Dorlean Rotolo ** 42:04
And that's you've also could, you've had dance evenings at the at the school you've had friendship walks, right? Yeah. Yeah,</p>
<p>**Jessica Rotolo ** 42:16
we did. You guys did.</p>
<p>**Dorlean Rotolo ** 42:19
Talk to your Yes. That was best, buddy. Yes.</p>
<p>**Jessica Rotolo ** 42:22
We also did the friendship dance. But that was my high school. Yeah. And I came in second in a dance off.</p>
<p>**Michael Hingson ** 42:34
So Jessica, do you do social media at all? Yes.</p>
<p>**Jessica Rotolo ** 42:40
Well, we both do, actually. And what do you do for a zoo?</p>
<p>**Michael Hingson ** 42:43
Tell us about that. Hi, sorry, sad again.</p>
<p>**Jessica Rotolo ** 42:48
We do Instagram lives together. Tell us about that. It's really fun.</p>
<p>**Lauren Abela ** 42:53
Yes, maybe I can share how it started, which came about because of COVID. It was hard to connect with people. And I'm not sure it was a service. But it's Canada that reached out to me. They reached out to us. And they suggested that we go live on their Instagram just sharing a skill. And it became almost a weekly thing for us.</p>
<p>**Jessica Rotolo ** 43:14
I believe our first we did a makeup tutorial we</p>
<p>**Lauren Abela ** 43:18
do. Yeah. So we've done anywhere from makeup to baking. Cooking. walks outside. Yeah. Fashion. Yeah. And</p>
<p>**Jessica Rotolo ** 43:27
also the conference. Yeah,</p>
<p>**Lauren Abela ** 43:31
we went live at the conference too. For those that couldn't make it as it was quite far. We wanted to have Sharon in our experience so highly, highly recommend every person to go to a leadership conference at least once in their life. Yeah,</p>
<p>**Jessica Rotolo ** 43:44
well, I did three</p>
<p>**Dorlean Rotolo ** 43:46
who were some of the people throughout the conference in Indiana. Famous people that you got to meet</p>
<p>**Jessica Rotolo ** 43:52
Miss T Miss USA Miss Teen USA, Garin</p>
<p>**Jessica Rotolo ** 43:57
flowers? Yes. Getting flowers</p>
<p>**Jessica Rotolo ** 44:01
in the Champions cast, the movie of champions, the cast there, but a couple of them our best Windows ambassadors as well. So</p>
<p>**Dorlean Rotolo ** 44:13
yeah, yeah, it was one. That was wonderful. You guys had perfect weather.</p>
<p>**Jessica Rotolo ** 44:17
Yes. Perfect weather. It was so nice. It was so hot out there. It was.</p>
<p>**Michael Hingson ** 44:25
So I'm Darlene, are you strictly behind the scenes? Are you an ambassador for Best Buddies? Or do you take on any kind of roles</p>
<p>**Dorlean Rotolo ** 44:33
on behind the scenes Michael?</p>
<p>**Michael Hingson ** 44:36
be out in the open at all? Huh?</p>
<p>**Michael Hingson ** 44:38
No, I'm behind the scenes. I'm the momager. And yeah, I just make sure that, you know, whatever Jessica needs, you know, from whatever, you know, helping her with what she's going to wear for any event to getting her there safely, making sure she has, you know, nourishment and drinks. Yeah, Let's, I'm just Yeah, strictly behind the scenes which I is for me. One</p>
<p>**Jessica Rotolo ** 45:06
time. Enjoyable me. Yeah, why not? That's</p>
<p>**Dorlean Rotolo ** 45:08
what we're best buddies. Studies. I'm just when Jessica, when Jessica</p>
<p>**Jessica Rotolo ** 45:15
except for my Hayden Park chapter for that she was a part of it as well.</p>
<p>**Dorlean Rotolo ** 45:25
Yeah. So what I did with when Jessica was at Hayden Park Secondary School with GE, all girls school in the public, the Toronto District Public School Board.</p>
<p>**Jessica Rotolo ** 45:36
Yeah. And we had an attacker with another school UTS UTS. Yeah.</p>
<p>**Dorlean Rotolo ** 45:40
And so they were a distance away. So I would drive with our van and I would take two trips for the girls to load into the van and drive them over. So they didn't, because it was too far for them to walk. So it was really nice that they got to go to the other school instead of always having an event at their school or school. Yeah,</p>
<p>**Lauren Abela ** 45:59
yeah. Yeah, one thing to jump in, that parents can do, in terms of supporting Best Buddies is actually to advocate to the staff at their school if there isn't a chapter to ask for them to be started one. Yeah. So that's one thing that we want to encourage family members and supporters. So if you know, of a friend or your child who has a disability, and there isn't a best buddy chapter to reach out to the President, the principal, the vice principal, and to see if one can be started. Yeah.</p>
<p>**Dorlean Rotolo ** 46:33
And then they just need one of the teachers would be, you know, be the contact with with the school, but it depends if it's at a high school versus a university level. Yeah. Because if it's a university level, did you need a teacher University? No, yeah. No.</p>
<p>**Lauren Abela ** 46:51
Students just ourselves. Students.</p>
<p>**Jessica Rotolo ** 46:57
In high school, it</p>
<p>**Lauren Abela ** 46:58
was an elementary level. So we do our best buddy chapters in elementary as well. Same</p>
<p>**Michael Hingson ** 47:04
process in the US and Canada.</p>
<p>**Lauren Abela ** 47:09
Well, similar, so you just reach out to your state's supervisor in terms of the States or in Canada, reach out to Best Buddies Canada office, and they will be able to provide support on next steps and how to move forward.</p>
<p>**Michael Hingson ** 47:23
So since it's come up, we might as well deal with it if people want to reach out how do they figure out where their local Best Buddies offices are reaching out to their state or whatever? How do they do that?</p>
<p>**Jessica Rotolo ** 47:37
You can go online at best <a href="http://buddies.com" rel="nofollow">buddies.com</a>. Yes, yes.</p>
<p>**Lauren Abela ** 47:43
And then there you can find contacts, and what chapters are currently available to be joined. based on your geographic location? Yes.</p>
<p>**Lauren Abela ** 47:56
Your work there. Very</p>
<p>**Dorlean Rotolo ** 47:57
good. So what is it</p>
<p>**Jessica Rotolo ** 47:59
best buy this for? <a href="http://us.org.org?" rel="nofollow">us.org.org?</a></p>
<p>**Michael Hingson ** 48:02
Yeah, that makes sense. This would be a nonprofit. Yeah, yes. Yeah. And do all Best Buddies chapters, pretty much do the same thing with the same kinds of people. So you deal primarily with intellectual disabilities, not all physical disabilities.</p>
<p>**Lauren Abela ** 48:17
So there are intersecting disabilities. However, the best buddies main audience are those with intellectual and developmental disabilities. It doesn't exclude anyone, everyone is welcome to join. It just depends on on the the matching system, but there's also the Associate Member position where you don't have to be matched. You can just attend events as you please, to enjoy and the fun and make people meet people across the whole chapters. And that's what</p>
<p>**Jessica Rotolo ** 48:44
we are right now.</p>
<p>**Michael Hingson ** 48:48
How large is best buddies in Canada now?</p>
<p>**Jessica Rotolo ** 48:55
A shop there was in 1993. And that was the York University campus.</p>
<p>**Dorlean Rotolo ** 49:05
Yeah, Cam doctor, but how many there are in the in Canada? I really don't know that number.</p>
<p>**Jessica Rotolo ** 49:11
Me neither.</p>
<p>**Dorlean Rotolo ** 49:12
But it's there's a lot of chapters lots.</p>
<p>**Michael Hingson ** 49:16
And you say a started in 1993? Yes. Your,</p>
<p>**Jessica Rotolo ** 49:20
your character University was the first ever chapter. It's</p>
<p>**Dorlean Rotolo ** 49:23
just north of Toronto. Uh huh.</p>
<p>**Lauren Abela ** 49:25
So I can give overall statistics. Best Buddies programs now engage participants in each of the 50. United States. And we're in Canada as well and in over 47 countries impacting over 1.3 million people worldwide. Yeah.</p>
<p>**Michael Hingson ** 49:41
So it is pretty substantive, although I don't generally hear much about it, but I'm glad that we've been able to do this, but I haven't really heard a lot about Best Buddies outside of being introduced to Best Buddies, people by Sheldon, which I really am grateful to We'll be able to do, because I like the message you clearly send the message that I think I and other people with disabilities, sin, which is we're as capable as anyone else stop limiting us with your own attitudes and beliefs.</p>
<p>**Dorlean Rotolo ** 50:19
And one very interesting fact about what is happening right now with Best Buddies International, it is. They have its National Disability Employment Awareness Month, right. N D. A. M, in India, and is basically to have people you know, just trying to get everybody employed. It's a very big part of the best buddies in the US is to they have wonderful programs. Do</p>
<p>**Michael Hingson ** 50:49
you know what the unemployment rate among people with Down syndrome is? No, I don't have that statistic either. Yeah.</p>
<p>**Dorlean Rotolo ** 50:57
We have. We have many families whose children or young adults are at home and do not have employment. Like when, as Jessica mentioned, when she was in the last documentary, they helped her get a job at a place called Malabar the costume rental store. And she absolutely loved, loved, loved it. But then COVID happened, it was close down. And then yeah, it was closed for good after that. So she lost her job. He loved it.</p>
<p>**Michael Hingson ** 51:24
When he just wanted to go try on costumes.</p>
<p>**Jessica Rotolo ** 51:29
Oh, I also I also got to meet a celebrity that came in. He was an actor. From the show victorious. He played back on the show.</p>
<p>**Lauren Abela ** 51:54
On the topic of employment, just wanted to quickly mention, I was an ambassador for the Discover ability network. So any viewers listening in from Ontario, this is a free service paid for by the government, for employees with disabilities to connect them to employers looking to hire inclusively. So discoverability network, feel free to check that out later.</p>
<p>**Dorlean Rotolo ** 52:14
And Jessica with fcb, Canada, she did a public service announcement. And they one of the things they helped create was a What would you guys create on? Oh,</p>
<p>**Jessica Rotolo ** 52:29
we pretty wanted to be employable.</p>
<p>**Dorlean Rotolo ** 52:38
employable? Yeah. Yes. And employable. And so they created the first LinkedIn, LinkedIn network for people with Down syndrome.</p>
<p>**Michael Hingson ** 52:46
Yes. Ah, now what organization is, again?</p>
<p>52:50
FCB. Canada. What</p>
<p>**Michael Hingson ** 52:51
is FCB?</p>
<p>52:52
It's just one of the advertising agencies in I'm not sure what FCB stands for. I was wondering, yeah, I'll look that up. And then with the Canadian Down Syndrome Society, so it doesn't say FCB it just says FCB. Canada. Yeah. Wonderful, wonderful people. And, yeah, so the employable. So anybody who has Down Syndrome who would like to connect to it, it is a LinkedIn page, specifically for people with Down syndrome. Yes. What does it stand for? Long name? Yeah. Oh, yeah.</p>
<p>**Lauren Abela ** 53:30
Full service, integrated marketing and communications agency with offices in Toronto and Montreal? Yeah.</p>
<p>**Michael Hingson ** 53:36
Well, there you go. Yeah. Well, that is cool. Well, let me ask, Jessica, what are your long term plans? I mean, so you do art, you do modeling and a number of different things. Do you just want to continue that? Do you have any kind of long term goals in life?</p>
<p>**Jessica Rotolo ** 53:55
I do have one</p>
<p>54:03
guy in this house. Yeah. That's the problem. You know, Michael is yes, Jessica wants to move out of her house. But you know, it's financially she would never be able to that's the unfortunate thing because she doesn't have the income to be able to move out of her home or home. So she is forced to live with us until, you know, maybe we could while we're trying to get a business going with for Jessica with her with her heart design. And, and her cards are soft. I</p>
<p>**Jessica Rotolo ** 54:33
am till five. Yeah. I wouldn't move out. Yeah, I don't live on my own.</p>
<p>**Lauren Abela ** 54:39
You know, some people would blame the economy, so I can't really blame the economy.</p>
<p>**Dorlean Rotolo ** 54:44
Yeah, it's very expensive to live in Toronto. So champion champions.</p>
<p>**Jessica Rotolo ** 54:49
Want to move closer to my work, and your My vigor score for my drama classes around that area. Well,</p>
<p>**Michael Hingson ** 55:00
you might, you may find as time goes on, you'll be able to make more of a career out of some of the things you're doing, which would really be exciting. No boys in your life I gather, huh? No,</p>
<p>**Lauren Abela ** 55:11
not Yeah, that</p>
<p>**Michael Hingson ** 55:12
was a pretty definitive answer.</p>
<p>**Jessica Rotolo ** 55:14
I don't want to I don't want any. No, no. No, boy.</p>
<p>**Lauren Abela ** 55:24
Are we gonna dance at each other's wedding?</p>
<p>**Dorlean Rotolo ** 55:29
They're gonna dance at each other's weddings, but she's got to find a guy first.</p>
<p>**Michael Hingson ** 55:35
Seems like a reasonable thing to do. And, you know, I'm, I'm one of those people who's of the opinion there is somebody for everyone. So you just never know, Jessica.</p>
<p>55:44
Yeah. You'll never know.</p>
<p>**Michael Hingson ** 55:48
We have Well, we've already got Dorlean addressed. I mean, she's got a guy. So that works. Yeah. So Lauren, what about you? What are your sort of long term goals and guys, and all that?</p>
<p>**Lauren Abela ** 55:58
Definitely looking into buying a house in a few years, hopefully. Definitely working because I just started working after just graduating this year. So I want to find a salary position. Some pretty good. And again, yeah, do a master's, become a psychotherapist, maybe do some more research. You know, start a family, get married first. Goals and happy and healthy and make a difference in the world?</p>
<p>**Michael Hingson ** 56:28
Have you found the right person to get married to yet? Um,</p>
<p>**Lauren Abela ** 56:32
I hope so. I think so.</p>
<p>**Dorlean Rotolo ** 56:36
He's our favorite.</p>
<p>**Michael Hingson ** 56:37
He's a keeper. No, mom, mom blesses. So that's a good start.</p>
<p>**Dorlean Rotolo ** 56:42
He's an extraordinary young man. Very nice.</p>
<p>**Michael Hingson ** 56:45
So for each of you question, what advice do you want to give to the world? And we've talked a lot about different things. And I know, we've probably addressed some of the issues. But as we kind of bring this to a close, this has been going for a while it's almost an hour, can you believe it? But</p>
<p>**Dorlean Rotolo ** 57:04
what kind of what kind of interviewer? What kind</p>
<p>**Michael Hingson ** 57:07
of advice and suggestions? Would you like to leave people with what kinds of thoughts? Let's start with Dorlean?</p>
<p>**Dorlean Rotolo ** 57:15
Well, My Messages to Young families, when Jessica was in my arms in the hospital, the doctor that came into the room to assess Jessica basically told me that I would grow to love her, which just absolutely broke my heart. Yeah. And so to all the young families, you know, yes, it's a shock at the beginning when you when you're holding your, your child, and you know, the diagnosis, but life will be incredible. We could not ever imagine our life without Jessica, but also the people she has brought to our lives has been a true blessing. It's been a blessing for us, you know, meeting people like Lauren, Peter, and just all of Jessica's friends in the mothers that I've met and fathers, they're just beautiful people. So it'll be okay. That's, that's my message. It'll be okay.</p>
<p>**Michael Hingson ** 58:09
Have you ever had the opportunity to go back and see that doctor who said that?</p>
<p>**Dorlean Rotolo ** 58:15
No, no, I don't know what I'd say to him. And especially days later, when we went to back to the hospital, and then he used Jessica as a specimen for a fellow doctor to show the fellow Doctor all the signs of that it's a baby with Down syndrome. Basically, I had a break down for a couple of days, because, you know, that's Is this the way my daughter was going to be perceived by the world? And, you know, we certainly have shown that No, she's not. She's a perfect person in our eyes and everybody's eyes that No, sir, yeah, yes, surely so.</p>
<p>**Michael Hingson ** 58:52
So I don't, I don't want to do a lot of preaching myself this week. But I will make the comment that we've got to get beyond this idea that disability means lack of ability, because it doesn't mean lack of ability at all. It's a characteristic and everyone has it. But you know, I hear what you're saying. My parents were told that they should send me away when it was discovered that I was blind and the same thing and they rejected that. And I wish more parents would, would take that step to not just go by what science says just because somebody is different. Yeah. 100%. So Jessica, what kind of advice do you have for the world? How do you want to leave people thinking about you this week?</p>
<p>**Jessica Rotolo ** 59:38
So I would say be yourself and just don't be afraid to leave your friends.</p>
<p>**Michael Hingson ** 59:47
Yeah, yeah. And it's all about, as you said, being yourself and having the courage to be yourself and don't let people talk you into something that isn't true. Yeah, yeah, it is. and</p>
<p>**Jessica Rotolo ** 1:00:00
don't let anyone tell you different.</p>
<p>**Michael Hingson ** 1:00:03
Oh, yeah. That's the real key, isn't it?</p>
<p>**Dorlean Rotolo ** 1:00:06
Yes. You know? Yeah.</p>
<p>**Michael Hingson ** 1:00:10
And if you don't know what you want, figure it out and use your best buddies and your friends but figure it out. Because you can certainly want things just like anyone else. Yes.</p>
<p>**Dorlean Rotolo ** 1:00:22
And you know, people don't have to be alone. And if you are alone, contact Best Buddies.</p>
<p>**Dorlean Rotolo ** 1:00:27
They will help you. You don't have to be alone. It really is an amazing organization. Yeah, right.</p>
<p>**Michael Hingson ** 1:00:33
And Lauren, and Lauren, you what kind of thoughts do you want to leave everyone with?</p>
<p>**Lauren Abela ** 1:00:37
Yeah. If you can choose to be anything, be kind. That's it and everything that you do. And if you are unsure how to be kind, research, ask questions, you know, and if you're thinking that you want to learn more about Best Buddies, then go to the website, reach out to us on Instagram, we are very happy to share more and and consider things that you can do in your everyday life that are simple, simple things that to spread that kindness and to make that best buddies impact of friendship and inclusion and whatever workplace you're in. Yeah,</p>
<p>**Michael Hingson ** 1:01:15
speaking of Instagram, do you guys still do the live Instagram? Yes.</p>
<p>**Lauren Abela ** 1:01:20
It's been a few months, maybe a year, but we will do more we promise</p>
<p>**Dorlean Rotolo ** 1:01:25
crazier with you guys put on the love means event, World Down Syndrome Day event. Now the documentary him really has been advocating in different areas. Yes, very, very busy. Which is wonderful. So wonderful life.</p>
<p>**Michael Hingson ** 1:01:39
Yeah, I want to just go do it. Yeah,</p>
<p>**Dorlean Rotolo ** 1:01:45
exactly. Just make that phone call. Well, I</p>
<p>**Michael Hingson ** 1:01:48
want to thank all of you for being with us today. On unstoppable mindset. Clearly, you're unstoppable. All three of you, especially as a team, but individually as well. And I want to thank you all for being here. And if you know other people who we ought to bring on as a guest on unstoppable mindset, please let us know. And for all of you listening out there and watching, we would love to hear your thoughts about any other guests that you'd like to have as well as we'd like your thoughts. And I know Jessica, Lauren. And Dorlean would like your thoughts also about this podcast? And actually, let me ask that question. If people want to reach out to you all directly, can they do that? And how would they do that?</p>
<p>**Dorlean Rotolo ** 1:02:28
By email, or your Instagram or so</p>
<p>**Jessica Rotolo ** 1:02:31
then what</p>
<p>**Michael Hingson ** 1:02:32
what is your Instagram address or handle or how do people find you? Mine</p>
<p>**Jessica Rotolo ** 1:02:39
is Jessica dot Rotolo 20 and rotala</p>
<p>**Michael Hingson ** 1:02:43
was R O T O L O yes. So Jessica dot Rotolo 20.</p>
<p>**Lauren Abela ** 1:02:48
Yes. And mine is L A U R E N A B E L A Three.</p>
<p>**Michael Hingson ** 1:02:58
So you're the third Loren Abela. Jessica is the 20th Rotolo so</p>
<p>**Dorlean Rotolo ** 1:03:10
on Instagram, so everybody have to reach me through Jessica. Yes.</p>
<p>**Jessica Rotolo ** 1:03:15
Well, sorry, my email. No,</p>
<p>**Dorlean Rotolo ** 1:03:21
I just like it too many emails. No, yeah, they can reach out to Jessica's Instagram. Do</p>
<p>**Michael Hingson ** 1:03:26
it on Instagram. That's fine. Well, I hope people will reach out to you guys. We really appreciate it. And I want to thank everyone again for listening. We really appreciate you being here and listening with us. It's been a fun hour. And that's one of the main goals on a stoppable mindset. It's not just for us to have fun, but I hope that all of you listening had fun as well. I'd love to hear your thoughts, please email me at Michael m i c h a e l h i  at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We value greatly your reviews and we love those five star ratings and really appreciate you giving those to us. So please do so and reach out. We'd love to hear from you. And for Jessica Lauren. And Dorlean. Once again. I want to thank you all for being here with us today.</p>
<p>**Lauren Abela ** 1:04:28
Thank you so much. Such a pleasure. Yeah, it</p>
<p>**Dorlean Rotolo ** 1:04:31
was truly an honor to be interviewed by you and we really appreciate your time to to let us tell you about readiness buddies. Best organization ever. Yeah. And drop.</p>
<p>**Michael Hingson ** 1:04:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Best Buddies, Including Mom with Jessica &amp; Dorlean Rotolo and Lauren Abela</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8e553b81-9bfe-4f16-a42c-5afa0fbc3e7e.mp3?source=rss&amp;ext=asset.mp3" length="48296814" type="audio/mpeg" />
<itunes:episode>220</itunes:episode>
</item>
<item><title>Episode 219 – Unstoppable Curious Person and Education Advocate with Iris Yuning Ye</title>
<guid isPermaLink="false">https://pinecast.com/guid/1431a9f2-7948-4f49-852a-e3e669f4c630</guid>
<pubDate>Tue, 02 Apr 2024 10:00:57 -0000</pubDate>

<itunes:duration>01:05:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b7273764-e9f5-4d0e-8d45-c014a8f24ea6/UM219-Iris_Yuning_Ye-Coverart.jpeg.jpg" />
<description><![CDATA[<p>In August, 2023 I had the opportunity to meet through LinkedIn Iris Yuning Ye. Iris spent the first 20 years of her life growing up in Northern China. She came to the U.S. to spend her junior college year at the University of California at Berkley. She also spent her senior year here and interned to help make that happen.
 
After returning to China for a bit she came back to the States to work toward her Master’s degree at the University of Michigan.
 
This episode was especially fun for me and I hope it will be the same for you because of Iris’ fervent attitude about being curious and always wanting to learn. Her reoccurring theme through our time on this episode is that people should work to be more curious and understanding of others. Iris will tell you about how she became involved with the Prisoners Literature Project and how that has opened her mind to so many things she never thought about before.
 
Iris is quite engaging, and her words are very thought provoking. I hope you enjoy this episode. Please let me know what you think. Also, feel free to reach out to Iris.
 
<strong>About the Guest:</strong>
 
Iris Yuning Ye advocates for education inequity for marginalized communities. She had been actively led and involved in marginalized communities education, ranging from post-release inmates data science bootcamp instructor to adaptive and inclusive strength training.</p>
<p>Born and raised in the northern part of China, she experienced the life-changing impact education brought to her. With a pure passion and curiosity of exploring different education systems, she moved from Beijing to Berkeley in college, where she started to be involved in Prisoners Literature Project and Defy Ventures. It was through those years Iris was affirmed with the passion in helping others to achieve more through education. She is now pursuing her Master degree at University of Michigan, focusing on Human-Computer Interaction and pursuing Graduate Teaching Certificate.  </p>
<p>As a Project Leader at Prisoners Literature Project and Community Instructor at Defy Ventures, she was fortunate and privileged to have worked with amazing inmates who had much passion in learning new knowledge. She founded data bootcamp that focuses on equipping post-release inmates with data skills that can secure rewarding and recognizing jobs for them. In 2020, she also developed a family education program for Child &amp; Family Services of Northwestern Michigan that engaged 50+ families during Covid. She expanded education horizon to college during graduate school, and she is now a Graduate Student Instructor at University of Michigan. In the Enriching Scholarship 2023 Conference, she was invited as a speaker talking about “bridging the gap between college and career”.</p>
<p>Iris also believes in the power of physical education. She is an NSCA (National Strength and Conditioning Association) Certified Personal Trainer. AdaptX-Certified Inclusive and Adaptive coach.
 
** **
<strong>Ways to connect with Iris:</strong>
 
LinkedIn profile: <a href="https://www.linkedin.com/in/irisyn-ye/" rel="nofollow">https://www.linkedin.com/in/irisyn-ye/</a> 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Time once again for unstoppable mindset where inclusion, diversity and the unexpected meet. What a great way to start a podcast. I'd like to thank you all for listening. I'm Michael Hingson, your host. Today our guest is Iris Yuning Ye who started out life in China and then came to the United States went to Berkeley, which which we can't complain about since I live in California. But now she's at the University of Michigan. So we can have a great discussion about football teams, I suppose. But we'll see. Yeah, but Iris, I want to welcome you to unstoppable mindset. Thank you for taking the time to be here with us.
 
<strong>Iris Yuning Ye ** 02:01
Thank you so much. Well, Ohio State and we'll be super happy if you discuss football with us. Right?
 
</strong>Michael Hingson ** 02:07
Well, that's fine. Let them suffer. That's okay. My wife was did her master's work at USC. So oh, we have all sorts of different diverging challenges with football, don't we? Right.
 
<strong>Iris Yuning Ye ** 02:22
Yeah. We had all of the his enemies are coming together. Yeah.
 
</strong>Michael Hingson ** 02:28
makes life fun. Well, yeah. USC has been doing pretty well this year. So far. And Michigan has been doing pretty well.
 
<strong>Iris Yuning Ye ** 02:36
We we now know that you're following up on a news. Happy to hear that.
 
</strong>Michael Hingson ** 02:43
Well, that is great. Well, tell us a little bit about you growing up and, and all of that and how you ended up over in the US and such love to hear about your growing up in China and all that.
 
<strong>Iris Yuning Ye ** 02:56
Sure. Well, I spent 20 years of my life in China. So basically all of my education previously, I started my I live I'm from the northern part of China, which is a city next to Beijing is called tanjun. So I grew up there and I did all of my education there from kindergarten all the way to college. And then in junior year, I got the chance to come to UC Berkeley to study abroad. So I take that I took that I came to UC Berkeley during my junior year. And then after one year in Berkeley, I was fortunate I found a internship which I wanted to figure out if I was the one to stay in my finance major, which is what I did when I was a college. So I stayed at one more year after that study abroad year for a year of internship in the area. And then several, I went back to my home country, I worked there for two years. And then now here I am, I'm currently a graduate student at U mish so this is the whole journey of me in a nutshell. And
 
</strong>Michael Hingson ** 04:05
what was your major on your undergraduate major?
 
<strong>Iris Yuning Ye ** 04:08
In undergrad I did a pure business pure finance now I'm currently in information science, so user research and software related.
 
</strong>Michael Hingson ** 04:19
Ah, that's quite a quite a change, it seems to be going from from one to the other.
 
<strong>Iris Yuning Ye ** 04:29
That was and in last a whole story of how the changes came. The finance major was was popular, you know, back into that and 17 and everybody thinks, Oh, if you go to Finance if you go business, you will make a lot of money you will have a well up life. So that was why I chose it. And then from sophomore year, I tried to figure out is that the right thing for me? It turned out to be not really I'm not too happy doing the financial analysis work I did. So I got involved in a startup system in Berkeley utilize that. And then I pivoted to the product software field. And there was what I felt more comfortable than previously. So that was the journey in Oslo in a really short form, you're
 
</strong>Michael Hingson ** 05:22
sure you have a really good command of English? Did you learn that in China? Do they emphasize that at all? Or how does that work? Well,
 
<strong>Iris Yuning Ye ** 05:32
yeah, I, I would say, I'm personally pretty lucky that I grew up in a city and grew up in a system that is not too demanding of the study the amount of homework you have to do, it was still pretty demanding. But it was a great combination of you explore your interest versus what you have to do to complete in school. So the English classes I took, I took all of the local education system, so I did not go to international school, I did not go to any international such as bootcamp, the local classes of English is basically teacher teaching you what is from textbook, but I try to learn by myself more outside of class. So I try to listen to some materials, ABC News, CNN news, that helped me a lot in getting a foundation of speaking, or just communication, English and mindset in English. I think this is part partially helpful for me, to me, the other part has been beneficial for me is definitely coming to us and to talk to people here and to pick up the dragons or pick up the colloquial expressions, right?
 
</strong>Michael Hingson ** 06:53
Well, clearly, overall, you value education very highly. How would you describe your opinion of education? And why do you value it so highly?
 
<strong>Iris Yuning Ye ** 07:05
Well, I'm really thankful that you asked this question. I think education as I already introduced my experience a little bit. That means opportunity to me, because of the education and because of the choices I had from a local education system, in where I grew up in China, all the way to Berkeley, and I came back and then come back. So the back and forth is opening a lot of doors for me to explore such as, is finance a great thing for me, is product a great thing for me, and how can I navigate through each of the education stage. And also, I started as a student, and I got the chance to kind of do a graduate student instructor position right now in my school. So from the two aspects coming, it's both is a lifelong learning experience, because it's all stoppable that was what we're discussing right now. And on the other hand, as an instructor, I feel opportunity is asked the unstoppable for those who are benefiting from the education that we can give to them.
 
</strong>Michael Hingson ** 08:19
So unstoppable is definitely a term that you would use to describe education and the need for education. Well,
 
<strong>Iris Yuning Ye ** 08:29
I totally feel that, and especially when I saw your podcast, the theme as the unstoppable I was like, this is the this is the key word for education, therefore opportunity for students and instructors. Yeah.
 
</strong>Michael Hingson ** 08:50
Well, I, I think that the person who stops learning was just not going to go anywhere, we should always try to learn and continue to learn and explore new things and be adventurous. Life's adventure. And all too often, we don't ever view it that way. And we should. It
 
<strong>Iris Yuning Ye ** 09:10
is, and education if we, if I personally will think about it really broadly. It's not only about what I learned from class, but what I learned from my graduate school. It's from all aspects of life, such as I'm learning by listening to your podcasts or by talking with you and learning how you can figure it out, such as text reading screen, and I learned by talking to my parents of some life tricks, how you can do your luggage in a faster way. All of those are learnings to me.
 
</strong>Michael Hingson ** 09:48
Oh my god, it's an adventure. How? How do you? Well see how do I want to ask this? How would you view education in China as opposed to and the beliefs about education And then China as opposed to what we see in the United States, does that something that's easy to compare or talk about?
 
<strong>Iris Yuning Ye ** 10:09
Yeah, I think I can probably talk about it for the whole day. But just pick several pointers currently on the top of my mind. Because I took the first 20 years, almost 20 years of my education in China, I felt I had a wonderful foundation of science and also logical thinking, both from school and both from my family. What probably what we heard from the media and what what we heard from the publication The the education system in Asia is quite demanding, that has a lot of assignments, homework, you have to finish. But on the other side, when I'm looking back to the education on the math methodology, it helped me to building up the repetitive matters and practice a lot. So I still have clear and crystal clear memory of such as what is how to calculate the area of a square. Though all of those math foundation, I can still do it really well. So I think this is really helpful for me, for me in the long term of my, my career or for my science field. And for the American education. I definitely cannot summarize in one or two sentences, but encouraged more in asking questions. This is the first observation I had when it came. asking question is everywhere in the class, when you're sitting there, the teacher will instructor will encourage you to ask questions, they will always check back with the students. Do you have any questions? And what are the what are your thoughts right now? So the encouragement of asking question is also stimulating a sense of discussion in class, which is also unique in the American education system, which I definitely did not try any other countries. But just comparing these two, I think this is unique.
 
</strong>Michael Hingson ** 12:17
Interesting, do you think that the educational system in general is more demanding in China than in the US in terms of learning and the work that needs to be done, or that is done?
 
<strong>Iris Yuning Ye ** 12:29
It is demanding in different ways. The American education system is also really demanding. I think the China education system is demanding in the repetitive this, you have to work on assignments and is pretty long hours work is after you get back from school such as 5pm you get from school, back from school, you have three to four hours of assignments, you probably need to spend the time on it, because it's due tomorrow. So that is the demanding aspect of the China's education system, versus the US education system is also really demanding. I did have Depression period when I was in junior year, when I was at UC Berkeley, because I was not able to deal well of my classes and the credits. It was demanding because it was hard, it was progressing fast. And it was more independent, you have to figure out all of the questions by yourself, even though the instructor is their office hours there. You need to find your own way to study and to make it through. So it's also super easy to do Monday.
 
</strong>Michael Hingson ** 13:46
So it's more structured in a sense in China. But here, what I'm hearing you say is that the demand was that you had to to figure out more things rather than it being in a structured way given to you.
 
<strong>Iris Yuning Ye ** 14:02
I agree, this is a great summary and a great, a great summary of the differences. If we take a step back, when I what I what we what I see what I observe in Asia or in China in general, is there's always a expectation on you. After you graduate from college, you have to have a white collar job. This is the expectation that is already a default setting versus in the US is more freestyle. If you go to some career tracks that is not perceived as white collar or just high end is okay. Nobody will judge you. So I think if we take a step back is to is true for the different system and societal expectations.
 
</strong>Michael Hingson ** 14:58
Yeah, and I'm not at all saying If one is better or worse than the other, they're different. Same,
 
<strong>Iris Yuning Ye ** 15:02
they're just different in different and a society.
 
</strong>Michael Hingson ** 15:07
And that's okay.
 
<strong>Michael Hingson ** 15:10
Ultimately, the final thing that we need to do is to learn and hopefully people do that.
 
</strong>Iris Yuning Ye ** 15:17
Yeah. And what I tried to do and what I realized during my college was that instead of being a student, I can probably be a teacher to some extent. So that was a, that was a moment, a silver lining shining on me that I realized that instead of being a being in the education system, on the side of students, I can also be on the side of teacher. So in junior year, I decided to volunteer in the local community to be an instructor of a inmates reentry bootcamp. That was also a different aspect that I was able to learn from my experience.
 
<strong>Michael Hingson ** 16:06
Tell me more about that. That's fascinating. And inmates boot camp, our introductory boot camp. Tell me more about that, if you would,
 
</strong>Iris Yuning Ye ** 16:15
for sure. Oh, in my junior year, when I was at Berkeley, I heard there was a organization that was called prisoners literature project, where they in that project, the volunteers tried to gather the books and send back to the balloon mates in the prison based on what they're requesting, so such as some inmates will write letters to us say, I would love to read some fiction books, I will love to read novels. And we will pick the book from our database and from our donation and mail it back to them. So that was how I started to get involved in this community. I also saw several prisoners after they get get out of prison, they came back to our PLP prisoners literature project to help us to do the volunteer. So at that moment, I was thinking, okay, what are the ways can I get involved in this, and I, at that moment, I only need data analysis. So I started a data analysis class for them. And there were about 11 Ma's coming in and learn it, it was super rewarding at the end, because at the beginning, I did not realize the minimum wage issue in the whole image system, the because of the lack of skill sets, and because of the societal pressure on reentry inmates. In 2020, I remember the data, about 60% of them don't even have a job where the employment or in employment rate of us was about 15%. So that was a huge contrast. And because of the program, we started for the re entry and for the data analysis, education, eight out of them were able to get the job in a really decent environment run really decent job setting. So that was when I started in the instructor row on the other side of education. That was the very beginning of my journey.
 
<strong>Michael Hingson ** 18:29
Why is the unemployment rates so high? And what do we do to bring it down?
 
</strong>Iris Yuning Ye ** 18:35
That's such a great question. I hope that I can be a precedent sometime which is have their problem. Lost Long story short, just several several things I personally observed is first of all, the school says, after prison happened that after the prisoners and inmates have been in prison for some of them 15 years, some of them five years, the world is changing too fast for people to catch up. Even though I'm not in the prison. I'm currently in outside I'm able to access to information, I still feel lagging behind, left behind 1000s of times a day, people talking about how have you used check GPT people talk about have you used any other AI tool before, it's just changing too fast for people to catch up. So the skill sets that are in demand right now are not caught up by the image. So this is the first reason and the second reason is still the stigma and a stereotype on inmates who the employer is my thing. They're not safe to employ or feel they're not a reliable to employ. So they're filtered out from a lot of opportunities. And lastly, is as soon as they're out of the prison or as As they're out of and facing with reentry, it's so overwhelming. Just imagine that you're out, you need to deal with your utilities you need to deal with your family needs to deal with your housing. Everything comes together, a job seeking is not even the priority at the moment. And they need the help to review their lives. So these are the three reasons I personally can see from the data.
 
<strong>Michael Hingson ** 20:26
And there aren't really a culturalization classes in the prisons to help it and great people back into society or there just is too much to learn that they just don't have time to do at all.
 
</strong>Iris Yuning Ye ** 20:41
What I see in, in California, when I was volunteering in the five ventures and volunteering in the PLP, first of all, is prison in, in a sense of preserving their safety and security. They're still trying to cut down a lot of connections, prisoners through what the outside world, such as they are only when I was mailing back the books, there were certain books not not allowed. So certain genres are not allowed by certain prisons depends on the region and depends on the city, the prison or facility is in. And also they are not allowed to have such as pens in certain prisons, because it's considered as a Yeah, sharp instrument, a weapon potential weapon. Well, that was only a small fraction of all of the restrictions from their life there. So we can only imagine how many other restrictions they have, that is limiting the connections with the world. And also, just as the defy ventures I volunteer for or the PLP, there were nonprofits working on that. It's not scalable, just imagining that we only have six volunteers there. And we can just cover as much as 30 reentry people. Imagine how many people are coming out every single day. The scalability requires more, a second thought or just a reimagining of the current system. How can you
 
<strong>Michael Hingson ** 22:30
teach those of us on the outside about all of this and help us become more sensitized to trying to help?
 
</strong>Iris Yuning Ye ** 22:40
This is what I've been thinking a lot about these days. So several things I can do right now. So first of all, is there was another nonprofit I got involved with these days, or in the last year it was called impartial, so impartial what we did was, we collected the art work from the previous prison prisoners or inmates, and we sell it to others. So we try to utilize this way to help them to make money. And a lot of the inmates post release inmates, they lie dry, they like writing, they have a lot of creativity, that is not known by others. So utilize this and also it transform their labor or transform their creativity into something profitable is a great way, as far as I see a great way to give them back for their labor for their devotion into the society and also into this world. And the other way I think can be helpful is just voice out as, as for me, I have been an instructor there, I have been an activist there, I can talk with you and that the more audience listening to this podcast will know this issue. And the whenever they see people from the background, they're willing to help are willing to get involved in more instructions, and a more education program that will be wonderful.
 
<strong>Michael Hingson ** 24:18
We get so locked into prejudices and so locked into specific ideas that we really don't take it further. I've said for a long time, for example, about people with disabilities that we're not brought into or involved in the conversation, but I can see where what you're talking about with people in the prisons and so on is very much the same way. We we don't really involve them or we don't really choose to have conversations about all that, which limits our knowledge all the more.
 
</strong>Iris Yuning Ye ** 24:53
Yeah, I'm also curious about in your community. So what kind of limitations Did you see in the disabled community are able in different ways community that the limitations of how you can voice out and the conversations that you were not able to participate in? Well,
 
<strong>Michael Hingson ** 25:13
first of all, I would would reject the concept of Abel in different ways. Ability is ability, we may use different tools or different techniques to accomplish the task. But our abilities are the same, our knowledge is the same. So it's, it's when people talk about different abilities, or differently abled, I think that's such a misnomer and an inappropriate, inappropriate thing, because it isn't true. As I said, it's different techniques, perhaps in different tools than you use. And for you, your disability has been covered up pretty well. That is to say, your light dependent, which I love to talk to people about, every person on this planet has a disability and the disability for most people is that they're light dependent, you don't do well, if suddenly, the power goes out, and you're left in the dark. But with Thomas Edison invented the electric light bulb, and we spending so much time to make sure that people have access to light, pretty much all the time your disability is covered up. But make no mistake, that disability is still there. Does that make you differently abled than than I am? Who is light independent? I think the answer is no. It says that you have different techniques that you use to have access to information like monitors, and light that allows you to see what's going on where I get the information in other ways. But we don't tend to have conversations about a lot of these things. And the prisons and prisoners are in the same situation. Because we fear and we we get very uncomfortable about things that are different than people who are different than we are. And sometimes we build up images that aren't true. And sometimes we just create these fears that we we can't deal with them, because they're not the same as us. And we are better than they are.
 
</strong>Iris Yuning Ye ** 27:13
Well, this is the new education I just had today, right? That concept of disabled versus able and with different abilities. This is these are the two ways I heard about people describing this community before. But now it makes totally sense about how we are disability disabled in different ways. I last week, when I was walking in dark, I was not able even able to get my key and my door lock. I was there for five minutes cannot touch it cannot be alone. How can I hit survivor like this?
 
<strong>Michael Hingson ** 27:51
Exactly. And the reality is that it's a matter of learning the techniques. And it's a matter of learning how to do it. So you could learn how to find the appropriate place to put your key in the lock. And you could learn to do that by touch. But it's a it's a process. And since that's not normally the way you do it, it becomes a little bit different situation for you.
 
</strong>Iris Yuning Ye ** 28:20
Do you feel that we are just educated we just we are just educated or we require different learnings in our life. So such as the prisoners, they might learn a rig require a type of learning every entry, which is currently what I don't need to our what you don't need to such as you need to learn about how to navigate through dark environments from way earlier than I do. So we are just navigating through different learnings and education. And we're Riley moments of our lives.
 
<strong>Michael Hingson ** 28:55
I think our learning is something that comes based on our experiences and our environments. So as a blind person, I don't tend to learn how to do things, using light as the main vehicle to give me access to information. I do it in other ways. Now, at the same time, I think it's important that I understand what eyesight is to you and why it's important. And I have no problem with that. Where I think the breakdown comes is when most people have eyesight and they believe that unless you can see, you're less than we are. That's where I think the problem comes. Because most people think that eyesight is the only game in town and if you don't have eyesight, you can't possibly be as good as we are. And And likewise, if you're a person who There's been a prisoner, then clearly there's something wrong with you otherwise, you'd never have been a prisoner. And it, it doesn't make sense to it necessarily have to be that way.
 
</strong>Iris Yuning Ye ** 30:11
It connects back to the questions we talked about earlier, that how can we? How can we encourage more people to get involved in this initiative, such as reentry for inmates, helping them to learn the life skills coming back to society? The everybody has a blind spot in their life, such as my blind spot is probably I if I don't talk with you before, I have never got a chance to talk with you, I will never learn that. What is the difference visibility's and the learnings versus people with eyesight versus not. So that was I don't have the empathy for that. And it's the same idea for an education and a prisoners scenario, because people don't try to understand what is the life scenario of the inmates who are currently in the reentry process. So they don't have the empathy and they don't have the ability to comprehend their situation?
 
<strong>Michael Hingson ** 31:15
Well, you're right. I would say, though, that the difference is, say between you and any number of other people is, you're open to learning and gaining that empathy. And although you may start out with a particular belief, you are willing to explore alternatives. Whereas there are so many people who aren't. And that's where the challenge comes. I have I've been in situations where someone where a child has come up to me and wanting to talk to me, and the parents have just grabbed the child and take and said, No, don't talk to them. And he might not like it, or, you know, they come up with all sorts of excuses. Or, I'm walking with my guide dog, I remember one time I was in a hotel, and I was walking from the desk, I had to turn down a long corridor, and then go up a little ways and then make another left turn to get to my room. And there were people who are behind me and and they kept saying, how does that dog know where he wants to go? Because the presumption is, I can't possibly know it, since I can't see it. The reality is, the last thing I want is the dog to know, I have to give the dog commands, the dogs job is to make sure that we walk safely. And you know, they said well, how does the dog know when to turn. And here I am giving hand signals and saying left, left Left. And they don't even acknowledge that error. They ignore it. Because that doesn't fit their image of what a blind person is. So the answer is, it's all about more education. It's more discussions, which is why I chose 22 years ago after September 11. To travel around and speak and talk about blindness and talk about lessons we should learn about September 11, and other such things. So that people will learn that we are all on the same planet. And we need to all learn to be a little bit more accepting of those who are different than we are.
 
</strong>Iris Yuning Ye ** 33:21
Right, and education. The key one of the keys for education I see is curiosity. As we talked about EuroCity comes in, when there's some contradictory information coming in, how can you piece together? And when there's something against you what you're believing in? Can you be open minded? The Curiosity is taking people a long way. Learning learning is not only about what we are taught right now in class, but also such as I learned that from you that you get your guide dog, a hen hen sign up at turning labs are turning right, well and verbal commands as well. Right, yeah, so all of the commands coming together.
 
<strong>Michael Hingson ** 34:09
But the but the issue is that a lot of people don't notice that. They just think it's amazing what this dog does to lead this blind man around. Dogs don't leave a guide. Because it's not the dog's job. The dog's job is to make sure that we walk safe. It's my job to give direction. And there are so many different kinds of situations like that, where we just lock ourselves into one point of view. And don't argue with the facts or don't don't confuse me with the facts. That's not what what I'm used to. And so I'm not going to accept that. And it's it's so unfortunate when that happens, because there's so many people who operate in so many different ways that we just tend not to want to pay attention to that. And that's where getting back into the conversation. So things like this podcast, hopefully people learn something from it in so many different things that you do and so on up, I think we're all teachers. And I know you said earlier, you never thought of yourself being really a teacher, but clearly you are. And you're very much involved in the education field in so many ways. The fact is, I think all of us can and ought to, in some ways, view ourselves as teachers, and that's a good thing.
 
</strong>Iris Yuning Ye ** 35:32
I can relate a lot to your September 11th. So after that, you decided to the realization that we are on the same planet, and that we need to learn from each other more. I think that was the same point for me the moment of my life, that because of prisoners literature project, and because of the first ever instructional experience I had, I decided to get involved more of the education field, because I see the opportunity. And I see the unstoppable side from the students learning and also from the teachers aspect. The this will be a much better place if we share the knowledge and the other side is willing to take in.
 
<strong>Michael Hingson ** 36:22
How do you think
 
</strong>Michael Hingson ** 36:25
most people in the United States would view the educational system and the whole world of China?
 
<strong>Iris Yuning Ye ** 36:35
I cannot speak to anyone else. But last time I watched a YouTube video, I saw the comments. I read through the comments there. The comments were i There is pathetic. It's they are losing their childhood, they will be a robot after they get off school. I think everything is depends on how you take it and how you utilize it. So yes, it is pathetic in some way. Because we have to put in longer hours in the study in this single item of life. But on the other hand, the perseverance comes up. And the foundation of science and the foundation of math knowledge comes up. So highly depends on how we take it. So I would say based on what I see from the YouTube comments is more empathetic? Is that the right word to put a from American society?
 
</strong>Michael Hingson ** 37:36
very empathetic. Yeah. And that's the point is that, once again, I think there is a lot of evidence to show that maybe things aren't quite that way. But it gets back to we've got to somehow deal with the politics and the government situations because the government's cause a whole lot more problems for all of us on all sides then, than anything else. And the way it really is, as opposed to the way the government says it is or wants it to be or not the same at all.
 
<strong>Iris Yuning Ye ** 38:13
And if we bring the whole US education system in into any developing country, it will totally not work. I'm not saying any education system is great, but it's just not gonna work. If you bring this whole free style and also free choice education system to a rural place in a developing country, the student don't know what to choose, they need a foundation of education, of how to survive in life, because their parents are gone. Their parents are in big city. They're living by themselves since very young, they're living with their grandparents, and they're living on the minimum wage such as a year, they only earn several $50 a year. This is their whole income the whole year. How can you just say you should think about your life in a better way, rather than studying only they don't have the privilege to think about that. This is also some some minor factors. I would encourage people to look into the system before creating critiquing them. Yeah.
 
</strong>Michael Hingson ** 39:25
I had a conversation some time ago on this podcast with someone who came out of the era of communism in in your well in Eastern Europe and so on. And one of the things that they said was that the the difficulty for most people when communism ended in their country, was that they didn't know how to move forward the communism, the communist regime made all your decisions for you. And in a sense, that's that's kind of what I hear you saying, in some senses about education in China, but not necessarily in the same negative way. But what they said is that the communist regime made all decisions for you. And now, the communist regime has gone. And people have to learn to make decisions for themselves. And it's a whole new experience, and they didn't know how to do it. This
 
<strong>Iris Yuning Ye ** 40:27
is really true or in, in the culture, and both in the culture and both in the regime, because it has been there for hundreds of years, is hard to overturn it overnight. If you're asking the students from their cultural background to ask questions in class right now, they're so uncomfortable doing it, and they feel they're doing something wrong, for asking questions or challenging authority is nothing wrong or nothing right is just not fit in the system cannot fit in the system right now. It might take several years, several decades to do it. So this is what I see the difference, and also, why certain system can offer it and you can or you can not always use the Western American way to try to put into the other system work.
 
</strong>Michael Hingson ** 41:23
Right? It isn't the same. I am sure that there are parts of the American system that would be of benefit in other environments. But I'm sure also that there are probably parts of other environments that would be invaluable in the American system.
 
<strong>Iris Yuning Ye ** 41:43
Yeah, it's all a as our critical thinking process, there's no right or wrong Aza is not black and white is a spectrum that all of us when we gather more information, such as if I have the privilege of knowing that both of the system, I can compare them and see the difference, and you have the knowledge to compare them. And you can also tell the difference. And we exchanged information, which can be a more unbiased and probably a more well, well put way, rather than you only look into one side of opinions rather than the other.
 
</strong>Michael Hingson ** 42:24
You could advise young students in any country or in any environment, about education, and so on, what would you what would you advise them to do?
 
<strong>Iris Yuning Ye ** 42:39
Curiosity is so important to say that, which
 
</strong>Michael Hingson ** 42:44
is why asked.
 
<strong>Iris Yuning Ye ** 42:46
Yeah, we already touched base on that. Just several questions ago. I'm always thinking about that these days. Well, one thing I personally really enjoy, is it just one side note outside the question that we were talking about? I what I enjoy, is I reflecting on what I had so far, what I don't have what I enjoy what I don't enjoy. So curiosity has been so important for me that because of curiosity, I want to learn other places, even though I have no correlation or connection with them. I want to know what is happening in your life. If you're from from Bangladesh, what is the culture there? I never been there. I want to learn from you. Because of curiosity, I got to talk to such as students from business school, what is your job? Why do you come? The curiosity leads to inflammation, and inflammation leads to a more well rounded opinion, because you have more unbiased and abundant information. Only abandoned information can lead to unbiased opinion, this is just my take on education. So curiosity is so important is the key. And the second is self reflection. Then what do you enjoy? What do you don't enjoy? The one thing I struggle a lot when I was a student in college was I failed, I did not fail, but I did so bad in my statistics class, and I thought my life was going to end here. I'm losing my GPA, and I'm losing my ranking in the major. But then I realized why do I need to stay in the stat field? If I'm not good at it? I can work on the aspects Am I good at I am good at says it is logical thinking such as strategy. So if I'm able, I ever get a chance to talk about the skill sets and talk about education. I would say curiosity and self reflection are in two key points that I have in mind.
 
</strong>Michael Hingson ** 44:55
And I think that goes beyond education. I think that it's Something that we all should do. I, I think one of the greatest things that I've experienced in my life, especially since sometime in the 1990s was the internet because it gave me such access to information as a as a blind person that I didn't have access to before because everything was in print, and print. Although the technology had begun to be available to reprint through things like the original Kurzweil Reading Machine that evolved to better Omni font, Character Recognition over the years, it still was a relatively small way to get access to information, whereas the Internet has just opened so many doors. And since I've always viewed life as an adventure anyway, it just seems to me the internet really helps to allow us to explore things and we need to do it. And we need to keep an open mind. But in our country today, we're just seeing so many people who are locked into opinions. Like with the whole political situation, there's no discussing. There's no room for conversation, which is so scary.
 
<strong>Iris Yuning Ye ** 46:18
Right. And technology, as you said, internet started booming in 1990s. And then all the way here. Every single one of us almost in the world is on it. And there are new technologies coming up. One thing I one discussion I heard a lot, both in the media and also in the school is is technology good for education? I think they highly depends on how users still there's no right or wrong, wrong answer is Chad GPT. Great for education. If you use it just for copy pasting, you never learn is a bad education. But if you use it to help you understand difficult concepts, and you have a personalized interpretation of the answer it gives to you is such a great way to study, you don't need too much access to a instructor all the time, you still need the instructor to explain ideas to you. But you can do a lot of self learning through that. So when I heard you talking about Internet that, though, was I resonated a lot in the sense of internet is also connecting us. But if you don't use it right, is wasting your time. Sure. Sure,
 
</strong>Michael Hingson ** 47:36
well, and take chat GPT and other large language models and so on that that are now coming out in the hole, what we've been calling artificial intelligence. Not sure it's totally artificial, but but the fact is that, that in reality, it creates challenges somewhat. But I do believe that technology is good for education, I think the chat GPT if used correctly, and I agree with you. But if used correctly can be extremely helpful. I've used it to help write articles. And blog posts what I've done with it, though, I love to to do this with Chet GPT, I'll ask it a question or I'll tell it I want an article about one thing or another. And it provides an answer and I'm not sure I like that one, give it to me again, I've I've done like eight or nine different runs at something. And then I'll take them all. And I will take whatever and choose whatever elements from each one that I want to go in the article, and then add my own spin to it because I know that it has to be my article. And you're right. They don't they don't teach you. They give you things that you can use, but we still have to be the ones to put it together.
 
<strong>Iris Yuning Ye ** 49:01
Right and the way I interact with chat, TBD. That was also one way I interact. And the other way is sometimes my writing is really broken. It's not my native language. So there are certain words that I'm not sure what is the better one to the alternative choices. So I ask it, can you please rephrase it for me? A lot.
 
</strong>Michael Hingson ** 49:24
And there's nothing wrong with that. Right? Still? Still you do. Right?
 
<strong>Iris Yuning Ye ** 49:31
It's still you doing it and you still have to be the one to do it. Somebody was telling me, I think it was actually near Christmas time last year about chat GPT and how students were using it to just write papers and do exams and so on. And one of the things that I said is what's going to happen with all of this or in part what's going to happen is that yes, possibly, you can develop ways for teachers to detect that something was written by chat GPT as opposed to a student, but ultimately isn't really about seeing if people truly have gained the knowledge and what's going to have to happen is that teachers are going to have to start asking more questions of students directly. Or even if they turn a paper in with chat GPT and that that did the work. Make the student defend the paper orally, without reading it without looking at it, defend the paper, you can find out in so many ways whether a student is just cheated and not really done the work or not.
 
</strong>Michael Hingson ** 50:40
And we're because of the technology and the education or the whole higher education system and our the college education is revert revolutionising the way they define plagiarism and cheating. And define how to define how to comprehend how the students can comprehend. Instead of just submitting the paper or submitting the assignment, there is hope a whole bunch of the back end changes. I I'm excited about it, and also, I think is super helpful in the higher education system.
 
<strong>Michael Hingson ** 51:20
Yeah. And,
 
</strong>Michael Hingson ** 51:23
like with anything, we're only at the beginning. Right?
 
<strong>Iris Yuning Ye ** 51:28
Just imagine that when the Industrial Revolution was to two centuries ago, we already back then British thought it was the end of the labor efficiency improvement. But that was just the beginning. fastball, were 200 years ago, here we are in zoom.
 
</strong>Michael Hingson ** 51:50
One of my favorite examples about people thoughts limiting their imagination, is the story of a gentleman named Roger Bannister. Have you heard of him? Not really. So Roger Bannister always wanted to be the person who would run a mile in less than four minutes. And he was told by everyone, it couldn't be done physically, it couldn't be done, you would die if you went over or ran a mile in under four minutes. And everyone in the in the athletic world just said, this is not something that can be done. Then one day he did it. And I think 1956 56 or 5756 I think he's, he's from from Britain. And he did it. And then what happened? Everyone started to be running the mile. In less than four minutes. We we we talk ourselves into things. Course, I love to tell people that you still haven't convinced me that the world isn't flat, you know? They say, Well, you can look at it from space. And you can say, well, that doesn't help me a bit. So how do you I know that the world isn't? There's an organization called the Flat Earth Society that has many arguments to prove that the world is still flat? Well, you know, fine. All I know is that gravity is keeping me here. And that's a good thing.
 
<strong>Iris Yuning Ye ** 53:18
Flat Earther. And there was a funny video, it was flat earther and scientist having a conversation of if Earth is flat, it was really funny. So they say arguing with each other and Flat Earthers failed, scientists are stupid. As scientists were so offended by the stupid word falling on them. We published hundreds of papers, and you say we were stupid.
 
</strong>Michael Hingson ** 53:50
Well, publishing doesn't, doesn't solve anything by itself.
 
53:57
Right? So I don't know. I
 
<strong>Michael Hingson ** 54:00
don't know all the arguments from the Flat Earthers as to why they say that the world is flat. I really should spend more time researching that just to see what they say. But whatever. I think I think generally we accept that the earth is spherical. It isn't really rounded, spherical, but that's okay.
 
</strong>Iris Yuning Ye ** 54:21
Yeah, it has is the curb there.
 
<strong>Michael Hingson ** 54:23
Well, that's what they say. That's, that's what some of you say. Anyway.
 
</strong>Iris Yuning Ye ** 54:30
Well, gosh, so much. Yeah.
 
<strong>Michael Hingson ** 54:32
Oh, it's fun. People, people come up with all sorts of arguments to do everything. So clearly, you value education. And I would say that you would say it changes your life and it's changed your life. Right?
 
</strong>Iris Yuning Ye ** 54:49
Definitely. Just my my my life because of the education because of the curiosity and because it was how I came to the other side and part of spending in education, a change and the direction has been never been predictable up to now, which is exciting and which is also exhilarating.
 
<strong>Michael Hingson ** 55:15
So what do you want for you to be a great educator?
 
</strong>Iris Yuning Ye ** 55:21
Good question. What I see I'm lacking right now, the empathy of, well, I'm biased because the way I learned I tried to use it to teach others. And I think this is the common problem for a lot of people. So the way I am always reminding myself that I try to learn how other people learn. And instead of just using my way to teach the students teach my target audience. So the other one I have in mind is, I always believe the foundation of education. So such as kindergarten and elementary school, the teacher there is actually doing a much harder job than college students college educator, because in kindergarten, just imagine how can you explain one plus one equals two, it is not an easy job. So what I see a better education a better educator, if I can be at some point is I can explain the foundation of the knowledge in a more articulated way. Rather than just take it as a default setting and take it as a for granted that people already know.
 
<strong>Michael Hingson ** 56:40
I find it interesting that you talk about the fact that what would make you a great educator is to deal with the things that you lack still, that you're only going to be a great educator when you when you learn more, which is an interesting, and absolutely, it seems to me very appropriate philosophy.
 
</strong>Iris Yuning Ye ** 57:02
Right? The more we, the more I learned, the more I realize how much I don't know that that is the the encouragement for me to keep in this field and learn as much as I can. And I think it applies to most of the settings in life that the more you know, you realize, I only know a fraction of this world. What
 
<strong>Michael Hingson ** 57:29
do you where do you? Where do you think you will be in five years? What do you see yourself doing? Or how do you see yourself progressing? And and of course, that also leads to more of a discussion about the whole issue of education inequity, to which I know we've talked a lot about in one way or another. But so where do you see yourself in five years,
 
</strong>Iris Yuning Ye ** 57:53
I still want to stay in the software product view, which I have been most comfortable with, since I graduated from college. And I think I can I can devote a lot more in the such as education, product ad tech, and I want to be a lecturer of our time, I still haven't figured that out. But this is something I want to do so such as teach a class in college or teach a class in the local community. And also want to keep up with a volunteer in the prisoners community and see what I can still help. Not only help, but also spread the word to
 
58:29
others. I
 
<strong>Michael Hingson ** 58:30
gather from what you're saying you see yourself continuing to do that here in the US.
 
</strong>Iris Yuning Ye ** 58:37
Yeah, heard of hands on opportunity. So such as how much i i get paid, right? So how how well, the product fits in my personal interest.
 
<strong>Michael Hingson ** 58:50
Well, maybe you can take a rocket to Mars and start teaching people up there.
 
</strong>Iris Yuning Ye ** 58:55
We can definitely do it.
 
<strong>Michael Hingson ** 58:58
You have to learn Martian.
 
</strong>Iris Yuning Ye ** 59:01
And I have to learn how to do math, how to teach and how to talk through them.
 
<strong>Michael Hingson ** 59:09
Well see another adventure. But you know, I think that that all that you're saying is so great, because it's it still comes back to curiosity and it still comes back to learning. And it's something that we always all should be doing. We should find ways to learn and not just reject things out of hand. Just because we don't believe it.
 
</strong>Iris Yuning Ye ** 59:34
This is the theme for today's podcast is curiosity is learn from others. Get rid of what you have so far.
 
<strong>Michael Hingson ** 59:43
Yeah. It's the only way to do it. Well, I want to thank you for being here with us. This has been fun. Can people reach out to you and interact with you in any way? How would they do that? They're
 
</strong>Iris Yuning Ye ** 59:56
my I'm pretty active on LinkedIn. If you're you think a user, you can find my search my name, you'll find me.
 
<strong>Michael Hingson ** 1:00:04
Why don't you spell that for me?
 
</strong>Iris Yuning Ye ** 1:00:08
I r i s space? Y u n i n g space Y e. I'm probably the only one you can find. So, yes, you use the search. Um, the other way is I my, my email is iye@umich.edu. So i  ye at U M. I C <a href="http://H.edu" rel="nofollow">H.edu</a>.
 
<strong>Michael Hingson ** 1:00:31
Yeah, better better Michigan than Ohio State you would say right. Go
 
</strong>Iris Yuning Ye ** 1:00:36
Go Michigan and go Walgreens.
 
<strong>Iris Yuning Ye ** 1:00:43
I have a friend colored there. I
 
</strong>Michael Hingson ** 1:00:45
have a friend who just retired from the government a couple of years ago, but he got his advanced degrees in economics from the University of Michigan. We both were at UC Irvine at the same time. But then he went to University of Michigan, he loved to talk about the ongoing rivalry between Michigan and Ohio State during football season, which is always a series of fun stories to hear. This
 
<strong>Iris Yuning Ye ** 1:01:09
is what I picked up from the American culture, you should be proud of your football team that if not, you're kicked out.
 
</strong>Michael Hingson ** 1:01:18
And I like college football a lot more than professional football. Even though there's more and more money getting into college football, college football is still the sport that people can talk about. And you can can have fun with it from all sides and, and college kids still have a lot of fun with it. Right.
 
<strong>Iris Yuning Ye ** 1:01:38
And we are still we're still here. staying strong. You mentioned staying strong. That's it.
 
</strong>Michael Hingson ** 1:01:45
Or as we say a UFC fight on. But you know, it's a it's an important thing. Well, Iris young and III, I want to thank you for being here with us. This has been fun. We met on LinkedIn and and I'm glad that we did. And you're going to have to come back in the future and tell us how things are going with you and talk about things you've learned and so on. So let's not let this be the only time you are on unstoppable mindset.
 
<strong>Iris Yuning Ye ** 1:02:12
And I wait for it. And I'm so thankful for LinkedIn to connect us together and talk through this podcast and talk through what our value is and talk through the experience for both of us. So thank you so much, Michael. Well,
 
</strong>Michael Hingson ** 1:02:27
thank you. This has been fun. And now you get to go have dinner and I want to thank you for listening to us out there. Would love to hear your thoughts. And I'm sure Iris would as well. So we'd love to hear from you. You can email me at Michael m i c h a e l h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. You can also go to our podcast page www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and hingson is h i n g s o n  so Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Wherever you're listening, please give us a five star rating. We value it very highly. I hope people are enjoying all these conversations in these discussions. I know I am and I'm learning a lot. And I can't complain about that one bit because I think Iris just told us it's all about being curious. And it's all about desiring to learn and gain more knowledge. And so I think it's important to do that. Please give us a five star rating. Wherever you're listening to us, we value that. And once more Iris, I want to thank you for being here. And this has been fun and don't be a stranger.
 
<strong>Iris Yuning Ye ** 1:03:32
 Thank you Michael.
 
</strong>Michael Hingson ** 1:03:38
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Curious Person and Education Advocate with Iris Yuning Ye</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1431a9f2-7948-4f49-852a-e3e669f4c630.mp3?source=rss&amp;ext=asset.mp3" length="94618952" type="audio/mpeg" />
<itunes:episode>219</itunes:episode>
</item>
<item><title>Episode 218 – Unstoppable Driving Force Behind Xcelsior Coaching and Consulting with Mayme Doumbia</title>
<guid isPermaLink="false">https://pinecast.com/guid/a89b9fcf-a67c-4d43-a70b-11196fd314b5</guid>
<pubDate>Thu, 28 Mar 2024 17:51:02 -0000</pubDate>

<itunes:duration>01:02:54</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/dbdec9cf-fcab-4b64-8bee-4660ff440ba7/UM218-Mayme_Doumbia-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Driving force indeed. Let me introduce you to Mayme Doumbia, our guest on this episode. I met Mayme through LinkedIn and was fascinated to hear her story. She is an immigrant from Africa. She and her family moved to America when Mayme was 13 years of age. She attended college and then wanted to “give back” and so she joined the military. After serving for four years, she went back to college and, under the guidance of a counselor, pursued a degree in Industrial Organization. Currently, among other things, she is seeking a doctorate in in Industrial and Organizational Psychology.</p>
<p>Mayme is a full-time coach with her own business, Xcelsior Coaching and Consulting. She has clients throughout the world.</p>
<p>She and I have a great and far-ranging conversation talking about everything from what coaches do to how she has been able to successfully coach leaders, teams and others to improve their lives and become better communicators.</p>
<p><strong>About the Guest:</strong></p>
<p>Mayme is the President of Coaches of Color and Culture and the driving force behind Xcelsior Coaching and Consulting. Her mission? To help leaders cultivate sustainable legacies, champion positive workplace cultures, and foster psychological safety—all underpinned by effective organizational practices.</p>
<p>What sets Mayme apart is her distinctive ability to connect with her clients and her rich and diverse cultural background, which provides her with a unique perspective when approaching professional and personal coaching. She's been a soldier, a leader in non-profit organizations, and a seasoned corporate professional. This wealth of experience has given her a unique insight into the many layers of a person's identity and what makes each of us unique.</p>
<p>Mayme's coaching style is all about embracing every facet of who you are, and she firmly believes that every leader has the power to influence change when they discover their &quot;raison d'être&quot; (their reason of being/ purpose). She creates a space for leaders to grow exponentially and achieve truly meaningful results.</p>
<p>On a personal note,  Mayme is currently pursuing her Ph.D. in Industrial and Organizational Psychology, specializing in International Business. Her academic foundation in industrial and organizational psychology uniquely positions her to emphasize the development of strong teams, cultivating thriving workplace cultures, and increasing psychological safety.</p>
<p>Beyond her coaching endeavors, Mayme actively contributes to her community through volunteerism on various boards.</p>
<p><strong>Ways to connect with Mayme:</strong></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/maymedoumbia/" rel="nofollow">https://www.linkedin.com/in/maymedoumbia/</a>
Instagram &amp; Facebook - @maymedoumbia /
@coachesofcolorandculture
Websites - <a href="http://www.xcelsiorcoaching.com" rel="nofollow">www.xcelsiorcoaching.com</a> /
<a href="http://www.coachesofcolorandculture.com" rel="nofollow">www.coachesofcolorandculture.com</a>
Email - <a href="mailto:team@xcelsiorcoaching.com" rel="nofollow">team@xcelsiorcoaching.com</a> /</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, welcome to another unstoppable mindset podcast episode. Glad you're with us. Today we are going to have a chance to talk to Mayme Doumbia who is a person I find really interesting. She is the president of coaches of color. And she's the main driving force behind the Xcelsior coaching. And we're gonna learn all about that as we go forward. So I'm not going to give anything away. I've read her bio, but I won't cheat and tell you I want her to tell you all about that. Anyway, Mayme, welcome to unstoppable mindset. It's really a great pleasure to have you here.
 
<strong>Mayme Doumbia ** 02:05
Thank you, Michael. It's good to be here. Well,
 
</strong>Michael Hingson ** 02:08
why don't we start, I'd love to start this way, by you telling us a little bit about kind of the early Mamye growing up and all that sort of stuff that got you to where you are,
 
<strong>Mayme Doumbia ** 02:19
oh, the early Mamye. How long do well, whatever
 
</strong>Michael Hingson ** 02:23
you choose. So as long as I have computer memory, we're good.
 
<strong>Mayme Doumbia ** 02:31
Well, that's good to know. So early Mayme I have, well, I grew up as a child of an immigrant. I came here when I was 13 years old, my parents and I and my sister and siblings we came here do towards back in Africa. So I grew up in a home where it was always loving, it was always active. And what brought me to the Mayme today was actively just paying attention to my surroundings and learning from everyone around me, especially my father and my my brothers, I was always the girl who followed the leaders in the House, or at least that's who who I saw as leaders. So it was always fascinating to me to understand why they made some other decisions. And why was that acceptable in certain circumstances? So as the person who I am today, I think I learn the daring aspects of my father, my brothers, and just learning over time from them about what does it mean to be authentically you and how to show up?
 
</strong>Michael Hingson ** 03:50
So you are the only girl? No,
 
<strong>Mayme Doumbia ** 03:52
I was not actually the youngest of seven at the time.
 
</strong>Michael Hingson ** 03:59
Seven severely siblings all together. Yeah,
 
<strong>Mayme Doumbia ** 04:02
that that was that that that beginning stage. We're about 11 now. And I am not the youngest, as much as I love my younger sister. I lost some of those benefits.
 
</strong>Michael Hingson ** 04:20
Well, you know, but you have the memories and you can pass it on to her so that seems fair.
 
<strong>Mayme Doumbia ** 04:27
Yeah, it's definitely a She's lovely. But
 
</strong>Michael Hingson ** 04:31
you moved to the US when you were 13 I did. So you have memories of what it was like in Africa. I guess. I did.
 
<strong>Mayme Doumbia ** 04:39
I still do.
 
</strong>Michael Hingson ** 04:41
So what what cause the family to move what was kind of the final straw that made you all decide to move or made your parents decide to move you all to America?
 
<strong>Mayme Doumbia ** 04:53
So my parents came here, because there was a war. We migrated out from like the I initially to the avocados do tour and where we got to the Abacos. They had a civil war. And that's when our parents had the opportunity to move here as refugees. at a younger age to, I didn't really remember as much the importance of that step until now as an adult, I was just excited for an adventure and just something different. But over time, the realization really dawned on me that they were trying to find a better space and opportunity for their children and for them to be in a safe space.
 
</strong>Michael Hingson ** 05:39
So when they came over here, what kind of work did they take up?
 
<strong>Mayme Doumbia ** 05:43
My parents really worked into the health care field, it was always a passion of my mother especially. And so she worked in a caregiving homes and taking care of other elders. For me, I wanted to become a doctor at one point, I wanted to become a cardiovascular surgeon, when I initially started this journey, but as an immigrant, a lot of times you probably hear the story. This is something my parents thought I should do, because of course, we want the kids to succeed. So we always look for things that mean success to us. So it was either become a lawyer, because I used to talk and very, I was very challenging in my speech. I always like a good conversation. And it was either that or become a lawyer, do doctor or lawyer. So those were my two options.
 
</strong>Michael Hingson ** 06:43
And you went off in different directions, though, didn't you?
 
<strong>Mayme Doumbia ** 06:46
Completely, actually started in doing pre med when I went to Portland State University, I thought that was the path for me. I always had a fascination for the psych field, however. So even though I did the pre med, I was always attracted to learning about human behavior. It was something that I couldn't shake up. But I also want it to do business. And I was just in between as a college student, I was just wanting to change my major to this and this and that I just wanted to do everything at once. Because for me, I'm, I'm going to change the world. That was the mindset I had. And so just limiting myself to just being a doctor or a lawyer was very high for me, because then it means doing one thing, at least for how I saw it for the rest of my life, which was something I wasn't ready to do.
 
</strong>Michael Hingson ** 07:42
So what did you end up majoring in? I
 
<strong>Mayme Doumbia ** 07:45
majored in business. First, I went for Business and Management for my Bachelor's later on, when I went back to school after I left the military, for my masters I wanted to do, I want it to do psychology, but then I spoke to my academic advisor, and she was like, you know, you can eat there's the opportunity for you to do something, you know, take all these things that you like and enjoy and really put it into one field. And she introduced me to the I O field, and industrial organizational psychology. That's how I discovered that view.
 
</strong>Michael Hingson ** 08:26
Good counselor, huh?
 
<strong>Mayme Doumbia ** 08:29
Actually, it's not. It's not clinical. So it's, um, I
 
</strong>Michael Hingson ** 08:33
mean, the counselor. Good advice. Yes, she
 
<strong>Mayme Doumbia ** 08:36
did. She was really wonderful. And she was also a coach, and definitely coached me through a lot of those nitty gritty challenges I had trying to figure out what to do next.
 
</strong>Michael Hingson ** 08:48
So did you go into the military out of college?
 
<strong>Mayme Doumbia ** 08:52
I did, I started my program. So here's the kick back, I went into my associate degree I did in criminal justice. So I joined the military. I wanted to go that route initially. So then I was open to so many opportunities and so many things that could be done. Because the army a lot of times we think the only thing at least from the people I've encounter that wanted to once they were out, they were like, I'm going to the police force, I'm gonna go into law, I'm gonna go into these different things. Because I left the pre med program. The next thing was all right, might just be the lawyer that you know, my parents wanted me to do. So I went into getting an associate in Criminal Justice at that time, but I went back and got my business degree after that. And that's the trajectory that brought me that far. But yes, I did. Do the program for a little bit left. And then came back to complete arrest.
 
</strong>Michael Hingson ** 10:02
So how long were you in the military?
 
<strong>Mayme Doumbia ** 10:05
I was in my I was there for like four years. Okay.
 
</strong>Michael Hingson ** 10:09
And you did that? Because you just thought that would give you a better inroad to go to where you, you wanted to go in terms of a career once you've graduated, once you left it? Oh,
 
<strong>Mayme Doumbia ** 10:21
no. So I was a big fan of the army when I was a kid. And I know it's contradictory to what my parents wanted me to do, because I always found that they were the ones that protected me when I need it that protection. It was, you know, the army that help evacuate some of the people that were during the war. So I always wanted to give back, I wanted to do something in return. And that was why I joined the military. It didn't have any motivation towards career anything.
 
</strong>Michael Hingson ** 10:56
So what did you do in the military?
 
<strong>Mayme Doumbia ** 10:58
I went into logistics. So I was a logistics specialist. And then I was the armor for a couple of years before I left. But I ended up doing so much that sometimes I always ask myself if it if I may have been like one thing. And I think that's that was one thing that I really enjoyed about it. Because there were so many opportunities to do so many things. I was attached to a engineering unit. So I learned a lot about engineering as well.
 
</strong>Michael Hingson ** 11:29
So did you travel a great deal in the military? Or were you mainly based in the States? Or what?
 
<strong>Mayme Doumbia ** 11:35
I did travel a little bit, but yeah, mainly based in the state. I was stationed in Fort Knox. So I protect a gold. Make sure nobody comes and steal it.
 
</strong>Michael Hingson ** 11:48
While I was still there, anyway. Yeah. But then you left and you went back then I guess, into college? Yes. Left.
 
<strong>Mayme Doumbia ** 11:59
When I left army, I came back into the corporate world, I started back in the logistic field, because that was what was familiar. After four years of doing that, it, it was good to go back into that. But there was always something telling me there's more that I could do, there's something more that I I aim to do. So I went back to school to see how I can develop myself even more as a leader and as a thought leader, actually,
 
</strong>Michael Hingson ** 12:30
pen. So that got you into industrial organization.
 
<strong>Mayme Doumbia ** 12:33
It did.
 
</strong>Michael Hingson ** 12:36
So you eventually went got through school and did all of that. And then what did you do?
 
<strong>Mayme Doumbia ** 12:44
Why was in the program, I want it again, there is a bug in a lot of military folks, they will tell you is to do things to give back. I switch and pivoted into the nonprofit sector while I was in school. And during that I also observe leadership, right? It's always been that thing that I always looked at to see the trajectory. I always told myself, I don't really mind what I do, as long as I have a good leader guiding me. And that was something that I hold held strongly to. So while I was in school, I really looked around, and I thought the nonprofit sector would be that place where I can help and, you know, grow and make a difference in the world. And while I was doing that, again, my counselor also shared with me coaching, I think she I mentioned she coached me, and she was telling me there are opportunities to become a coach and to really help some of these leaders in the spaces that I was in. So that's how I kind of transitioned to that a little bit. Okay,
 
</strong>Michael Hingson ** 14:00
so, you, you started going into coaching fairly early in the world then compared to some
 
<strong>Mayme Doumbia ** 14:08
I would say and, and often actually, now when I sit back and consider my journey in coaching, I realized that it started very, very early and I didn't have a word for it or I didn't have a very short description for it initially, because I always saw it as you know, I'm just helping somebody out. And I didn't see it as something that is valuable in that I'm actually making an impact in someone's life. It was really brought to my attention because I had soldiers and we had coaching and it definitely organizational culture and professional coaching are different. But I did have that experience where I was coaching and mentoring some of my soldiers so coming out and and doing it professionally. I was really excited about that up tunity.
 
</strong>Michael Hingson ** 15:01
So how long ago did you start? professional coaching.
 
<strong>Mayme Doumbia ** 15:06
So I officially got certified through the ICF. So I started at least three years prior, but then I got certified in 2017, with CF. And I started learning their coaching model and approaches to coaching. So tell
 
</strong>Michael Hingson ** 15:23
me, what is a coach? From your perspective? I love to ask that question, because I think there are a lot of different views as to what a coach is, but you have become certified and so on. So what is a coach, I see
 
<strong>Mayme Doumbia ** 15:38
a coach as this ground guide. And I'm not sure if you're familiar with, you know, when you're in the, in the plane, there's this ground guy that is like directing, and showing which way the plane could just pivot or tilt or turn. So I see a coach as that person that is there and carrying that journey with you, and supporting you through that journey, without inserting themselves into it, and not making it about themselves, but making it about you and your growth and your development. Really, it's someone that is really caring about your success without having any stake in it.
 
</strong>Michael Hingson ** 16:27
And so, the idea is you're you're essentially, as you said, a guide. Yeah. Which, which certainly makes some sense. So, among other things, as I mentioned earlier, you are the president of coaches of color, is that an organization that was already in existence? Or did you help form that or what
 
<strong>Mayme Doumbia ** 16:51
actually helped form that it was a space that was created for coaches like myself, who wanted to connect, and who shared similar backgrounds and challenges. We were looking for some group of people that share those same similar experiences, of course, and it started in 2019, when we were just talking amongst ourselves looking for, you know, mentorships, especially in the coaching field, looking for people that are having these challenges, then really talking it through. And it really changed in 2020, because it became something else. We didn't expect it to be what it was, which was a safe space. coaches were supporting clients, especially during the pandemic, and when Georgia was murdered. And there was nowhere for them to really be taken care of, because they were taking care of everybody else. So while it started, just as a place to learn, it became a place for support, and mindfulness. And we share so much so many experiences, and talked about how we feel and how this experience is impacting us to as individuals, over time it grew into something where we can get trainings and we meet, and we still carry out the initial goal, which was to have a space to support each other, and to create together and really embrace the differences that we have in a in a, in a really impactful way.
 
</strong>Michael Hingson ** 18:31
You have a pretty broad experience of everything from being in the military to being a student, a college student and migrant who spent almost 13 years or 13 years in a lot more challenging situations, how is all of that effected your approach to coaching and what you do.
 
<strong>Mayme Doumbia ** 18:54
So it definitely taught me the importance of embracing the unique experiences that we all have. It created this holistic approach that I always see people as by embracing their diversity, and just fostering a place where they can feel included. It created something that I didn't even expect well, because I think the common thing that we see is that some people work in this in one place, and they have this vast of experience. And they come in from the workplace. And that was the culture that we were used to. But my experiences have shaped who I am today and I won't trade it for anything. And I create a philosophy which is holistic growth, right? We can be a part of so many things and be the same at the same time. And I think about how, you know I always describe it as a spirit animal like a panther. It's the only animal that is not at least from one family. It comes from different families. But you can only identify by spots, but it's very unique. So a lot of what I've experienced have shift shift my perspective in the world, it created this person who is open minded, who can really see people different from different angle and still see that uniqueness about them.
 
</strong>Michael Hingson ** 20:35
Is that something that is taught or projected in the whole certification process through the ICF? Do you think that your experiences are a little bit different? or augment that? How do your experiences just gel with the standard certification process and what the Federation expects out of coaches?
 
<strong>Mayme Doumbia ** 21:00
So I think there is a blanket approach to what you know, a coach is, and I probably did not have the description, right. In that regard. I won't know what there is SPECT exactly in terms of my experiences, or if even people share that, because I always see the My experiences are unique to me and everybody else's experiences are unique to them, I'll definitely say that it creates a lens that is different, and it brings about conversations that may not have been discussed, or addressed. Because we always see similar people in the coaching industry or in a coaching bill. But now because we're having these conversations, and really embracing these differences, we're seeing that there are more conversation around the inclusion of everybody, right? It's not just coaching for just one person, or executives, you know, or we're not just coaching for bad behaviors, we're coaching to help people grow and develop. And that in itself is a shift in how people view coaching in general.
 
</strong>Michael Hingson ** 22:23
And that, that really makes sense. Because every one is unique, every one is different. Although we we there are a lot of things that we share, and there are a lot of similarities. But I think it is important. And for what I'm hearing you say that it is important to recognize and understand people where they are, and that you oftentimes have to adjust exactly what you do to address the specific needs or the issues of a particular individual. Absolutely.
 
<strong>Michael Hingson ** 22:57
So you have had a fair amount of coaching experience. Now. I'd love to hear a few stories about coaching and how you've made a difference in people's lives. Because I think that's obviously ultimately why people seek a coach because they want to be guided and maybe do things in a different way or become better than they are they believe they're going to become better than they are. So what kinds of stories can you tell us.
 
</strong>Mayme Doumbia ** 23:30
So I can share maybe two stories about two different leaders that I've coached. One of them was a team leader, and one of them was just organization leader, individual contributor, the individual contributor was someone that was trying to influence and manage up, especially when you don't have direct reports, you are mostly relying on yourself, and be resourceful and having the ability to really move things. And in, especially if you have projects, you have to really work on that. So the individual contributor I helped really see their resources that they had before even get into that position, because I think a lot of leaders found themselves in these places and they feel like they're helpless. They're not able to change minds or really move certain projects the way they should go. So by working and coaching with me, we started identify some of the resources that they already had. And some of the influence that they had that they didn't even realize that it did the connections and networks that they created. So during that was really eye opening for them. They realized that they could actually speak and communicate with different people easier without feeling like they were being Boston or maybe ignored or felt like nothing was moving on the needle. The other one was a team leader who was really working towards creating a space for his team to be a very effective team. Well, while working with them, the team dynamic was really wonky a little bit. There was not much communication, a lot of backstabbing. And we were working around why that was and always try to find a root causes when it comes to coaching leaders, like what's happening. And we realized that it was a lot of lack of clarity, and expectations and goals. So once we start creating things like that, in our coaching, it starts seeing that the team was working together more, they shifted their perspective, because they were trying to work towards something instead of working against each other. And over time, they built like collaboration, it became more productive. And they felt more satisfied, at least from the survey that they shared, there was more transformations happening in that.
 
<strong>Michael Hingson ** 26:08
So how do you judge or determine that you had success in both of those two situations?
 
</strong>Mayme Doumbia ** 26:19
Based on my client perception, because success is based on what they see success as. So I always ask them, and make sure that we have a clear goal. In the beginning, we have clear expectations. And we have a clear understanding of what success looks like, for the sessions and the arrangement. Once we do we already when we work towards it, we start to gauge are we getting closer? Are we getting farther away? Are we working towards anything? So based on those metrics that we established in the beginning of our coaching agreement, we can determine that we've achieved what we came to do.
 
<strong>Michael Hingson ** 27:07
So you, you believe that you've been pretty successful, being able to guide people and help them make a difference? Needless to say?
 
</strong>Mayme Doumbia ** 27:17
Absolutely.
 
<strong>Michael Hingson ** 27:19
So I know from everything that you're describing the you take a pretty holistic approach to coaching in terms of dealing with the individual, their identity, and all of their specific attributes, and so on. So what I'm curious about is, how does this perspective deal with and benefit the leaders in the people that you do, coach? And how do you actually create a nurturing environment to make the successes happen that you do.
 
</strong>Mayme Doumbia ** 27:56
So I see a holistic, my holistic approach is just really seeing the person in every aspect of who they are, right. So a lot of people often separate themselves from the personal and the professional, because they have this, I guess, concept of dual personality where somebody else that work and I'm somebody else at home, which is true to some degree. But in a lot of ways you are the same person going into those spaces. And when you're addressing someone in those spaces is understanding that you can wear different hats, but you cannot be different people. And when you understand so for example, if someone is tired at work, or really short with others, because they're tired from home, they're trickling down into each other. When you in a remote work, you're working from home now. So there's like lack of separations to even talk about now, when you're seeing working from home and working maybe six to 12 hours a day, depending on the organization. There's the barrier has his lesson, there's less and less barrier between who you are at work and who you are at home. And we try to really implement how to work around that how to really find your identity, your values, the influences and life experiences in that and really shaped the person you want to be. So you're consistently consistent across the board and it brings us to the authentic You're right. You can be authentic at work and authentic at home. But if you're not really able to show up in those two spaces, you're always going to be switching which can be very exhausting, at least for a lot of leaders. And how we help you is really to understand and you have the ability to be authentically you. Of course at work, it will be a professional you, that's your professional hat. And at home is the personal you, and that's your personal hat. But you are the same person that is showing up in those spaces. How
 
<strong>Michael Hingson ** 30:18
do you? Well, let me do it this way? Have you ever had any situations where as you're trying to establish a relationship and work with someone, and doing the things that you do that it hasn't worked out that somebody just couldn't relate to the coaching techniques and so on that you're using?
 
</strong>Mayme Doumbia ** 30:38
Yes, it's rare, because I always look at the person from what their values are, and not really impose on things. But I had a few members and who did not identify with it, I also find that there are people that are not ready to really tap into some of the experiences or goals that they have in that way. And that could be that maybe they're just not willing to, or maybe I'm just not the right coach for them. And I can totally accept that. I do not have the answer for it at all. In fact, I'm not the answer for it all. I am just there as a guide and supporting the growth and not trying to tell people what to do or how to do it. So I do agree that I would not be for everybody. What
 
<strong>Michael Hingson ** 31:37
do you do when you discover that you're just not right for some person?
 
</strong>Mayme Doumbia ** 31:41
We have a conversation around that. We have a conversation around what they really want? And how do they want to see success right, in back to establishing what success look like? So is it something that we're doing differently? That does not resonate? Or is it that we're not getting to the success that you're wanting? So clarity definitely is important. In this case, if the client is that clear, sometimes it's kind of hard to guide them for anything. And overtime, sometimes we discover that clarity that they're looking for through coaching. But sometimes everyone is not patient enough to get to that point. So when your spec result before putting the work in sometimes it's very difficult to help
 
<strong>Michael Hingson ** 32:33
people, it seems to me oftentimes have a lot of difficulty in doing introspection and really looking at themselves. And they don't want to take the time to do that. And it's difficult sometimes I would think to get people to really look at themselves in a in a friendly way, because you obviously aren't trying to threaten people. And people shouldn't take self analysis as as a threat but but a thing that is valuable and very helpful to do. When you find people who are resistive to doing that, how do you get them to think about? Well, I really should maybe look at what I do, maybe there are things I can learn from what I've done in the past and improve it.
 
</strong>Mayme Doumbia ** 33:27
I always talk I actually really enjoy taking the positive intelligence assessment, right. And it's called the nine ways we sabotage ourselves. And it's a very fascinating awareness type of assessment. I encourage most of my clients to take it before we have a conversation and we talk about their view of strengths. A lot of times, starting a conversation that way always bring us to heart this is surprising, or this is not true, or this is really accurate. But it's helpful to see it. We can have a conversations around those things. And there's I think, in terms of self awareness is really important to also know when to really have those conversations. Not everyone is open to having a conversation around that, especially if they don't feel like it's relevant to them. So I usually I have a group of coaches on again, coaches of color and culture is a is a group of amazing coaches that I can refer to and always go back to and if the client feel comfortable to work with another coach, definitely refer them to that coach and be open to have that conversation. Because again, it's not about me, it's about their growth and their development and whatever that's gonna help them definitely be open to like hearing what they think and how they feel. And like pushing them or directing them to the right sources.
 
<strong>Michael Hingson ** 35:14
Have you had some people in your life that you regard as really great mentors who help you shape what you do and why you do it the way you do?
 
</strong>Mayme Doumbia ** 35:27
Yes, so my first mentor was my father. He just sitting down and listening, my dad was one of those people that will be less to talk because he listens to every, like, side of the story to really understand what he's going to say. And sometimes it's just him listening, that was really helpful. The second mentor that I discovered was Myles Munroe. And he's been a very instrumental person in my life, he's of late, but I absolutely learned so many things from him in terms of just leadership, being a change agent, and just being a person in the world, really, his approach to leadership was very insightful, because he sees that we, at least from his doctrine was like a lot of, we can all be leaders in the places that we are in, it's just a matter of our mindset around it. And in recent years, since I moved to Texas, here, I've had some really amazing people that have been, you know, guiding me, someone like Lisa Aang, she's a diversity coach. And she's been a really, really instrumental person to my move here and helping me navigate the land of Texas, moving from Portland, and Dylan, as a whole has also been very, very instrumental in my growth as a coach. So those are the people that I really admire, I see the work and the fruits of the hard work that they put into this industry and how they are shaping it in their own way.
 
<strong>Michael Hingson ** 37:15
So you've I think, like most of us, definitely had a lot of what you do shave by other people. And that's, that's good. We, we should be open to that. When you're coaching people, you talk a lot about psychological safety and creating a safe environment. How do you do that? And how do you know that you're having some success at making that happen in any given case,
 
</strong>Mayme Doumbia ** 37:43
I always tend to be more of a listener than the speaker, even if I don't speak a lot. And I think a lot of times, it's viewed as you have no opinion. But most people are not wanting you to have a solution at all times, they just want you to have an empathetic year, and to just listen. So in my coaching, always, always take time to really create that space. By listening by offering my you know, my space as like, this is your space, right? This is where you you, I want you to feel safe. So whatever you choose to share and discuss here will be here and is not going to go anywhere. And I want you to know that I'm listening and that I will be empathetic. But I'll also be direct with you if you want that directness. So it's an ongoing process, because it's never perfect yet, right? It's something that I just got to keep working on, and hope that the people that come into that space feel that way. Because that's the environment that I am trying to create is to really make them know that this is where they are. And
 
<strong>Michael Hingson ** 39:01
so what happens in Xcelsior coaching stays, and Xcelsior coaching, yes. To say the least. Typically, how long do you coach someone for? Do you have people you've been coaching for years that they just continue to want to come in and have that interaction with you and that they value it? Or does it usually end up being only for a few weeks or a few months or what?
 
</strong>Mayme Doumbia ** 39:30
So I've had coaching clients that I've worked with for six to month to a year. And I have members that will always come back I actually have another member that I'm about to work with again who I've coached a few years back and you're like, Hey, I'm in another position. We work towards that one before and now I'm trying to go to the next one and I need your support on this. So I will Want us to start our payment again. So it varies, it's not always a straight path. Because most of the people I work with are always in contact with me always send me messages about some of the changes that they are going through and how they want to work with me again, in how to really create a clear path forward. And I have people that just stay in touch with me and became my referral. And they would tell me, like, Hey, I know someone who would really benefit from your coaching, I think that it was so impactful, it changed my life. And I really believe that this is useful for them as well. So it varies a lot in depending on the individual and their space in life and what they see as beneficial.
 
<strong>Michael Hingson ** 40:50
Do you typically do coaching in person? Or do you do a lot of it virtually?
 
</strong>Mayme Doumbia ** 40:56
A lot of my coaching has been virtual. Yes. So before the pandemic, it was in person, I did a lot of facilitation around mindfulness. And then the pandemic started. And everything, it felt like a pause for at least a year there because a lot of in person was not happening. So we all had to like adjust to the virtual world and talk to people in different spaces, like go Google needs and teams and zoom, like you're not talking right now.
 
<strong>Michael Hingson ** 41:34
Do you find that it's worked out pretty well to do virtual stuff? I mean, you're right, the pandemic made a big difference in a lot of the ways we do stuff. And so do you find that doing a lot of coaching virtually, still continues? And the people accept that? Do they want to get back to the way it was before? Is hybrid really working?
 
</strong>Mayme Doumbia ** 42:02
I definitely believe that depends on who you ask, right? There is still that space of we're all figuring it out. We're all trying to see what works better, was more effective and more efficient. I have a lot more clients virtual than I have in person, because most of my clients at least, about 80% are overseas or in Europe or something. Well, yeah. So there's not, there's no opportunity to really meet them in person unless I traveled to them or they traveled to me, the clients that are here will prefer maybe once or twice in person meetup. But again, Texas is such a big space that when you talk about commute time, and you consider all that driving to just meet for an hour is very valuable to some members. But others are like, I think I just saved that commute time. So I can prepare for my next meeting, since we're still figuring out what that hybrid work place look like for them. So it varies and depends on the client, I always try to accommodate especially if my clients want to meet in person because I also know the importance of in person contact and really having someone right there in front of you to talk to
 
<strong>Michael Hingson ** 43:31
how did you get so many clients overseas? That's intriguing. Um,
 
</strong>Mayme Doumbia ** 43:37
so social media. And also working. So I started working for different platforms like you know, better up at first, and started saying that a lot of the clients were really just phenomenal people that were for various companies that are not located in state. And I also started getting in touch with people that knew people that were not here. And when you have a network, especially places like LinkedIn, that connects everyone from around the world, it becomes a norm to really have someone that maybe worked here for like two years and then got transferred overseas, and now they have a team that they're mentoring and they're bringing you along to help their team. So it is such a global world that we live in that is becoming a norm for coaching at least to have clients all over the place.
 
<strong>Michael Hingson ** 44:42
Yeah, the world is definitely becoming smaller and everyone is closer together in a lot of ways in the whole electronic media process, the internet and so on has made it a lot easier to be more deeply involved with people in other countries or parts of the World hesitant.
 
</strong>Mayme Doumbia ** 45:01
Absolutely, and definitely became smaller in that regard.
 
<strong>Michael Hingson ** 45:07
Well, so, you've been doing Xcelsior coaching for a while. What other kinds of activities are you involved in? In addition to coaching?
 
</strong>Mayme Doumbia ** 45:20
I am a big learner. So I'm studying, I went back again to school I have been asked by my family is this the last time? I think this be the last time. But I'm going back, I went back for my doctor in industrial organizational psychology. And I also been serving on community boards supporting, you know, again, coaching in the ICF. I'm on the committee for DNI. I am on a community board for African supporting Africans. I'm on a lot of boards, just trying to give back. I think, going back to what I said earlier about veterans and military folks, always wanting to give back always in the heart of service and wanting to support and help as much as we can. So that's always been my passion and just changing the world that way. That's, that's what I hope to do.
 
<strong>Michael Hingson ** 46:22
Is the board word take a lot of time.
 
</strong>Mayme Doumbia ** 46:26
It does. It does. But I think it's time worth it. At least for me, it brings me joy. I think one of the things that I always look for to do is some I look for things that brings me energy, and service definitely brings me energy, it gives me joy to see that I've impacted in some way.
 
<strong>Michael Hingson ** 46:53
Well, you can't really kind of argue with that. So how do which is fair, so you're serving on a lot of boards and doing the things you do? How does that affect or shape your coaching practice?
 
</strong>Mayme Doumbia ** 47:08
I think in in Back to the holistic aspect, I am that same person, right? I am that person I love to give. So in my coaching, I am creating that space for people to really grow. But I'm also surveying and leading the way I expect the leaders to do. So in my projects, how I view leadership is someone that is leading by example. And not expecting people to do something like do as a say, and not as I do type of leadership. So I often take that space and that step to go out of my way, sometimes now always. Because I think there needs to be a healthy boundary in how you're serving, and how much you're giving. So you're not draining yourself. But I always see my approach to leading as doing the work and being in front of it, and showing that it can be done, and not just expecting others to do it. So in how it impact that I think it just bring it full circle as who I am as a person as an individual. And what I love to do.
 
<strong>Michael Hingson ** 48:25
Well, you said that you like to be a learner, and you are always valuing learning. So being on a lot of boards and associating with people in a lot of different environments, and also through your own coaching experiences. Do you? Do you find you learn a lot? Do you learn a lot from your clients? Do you learn a lot from the different kinds of board things that positions that you hold that, that down the line to help to shape what you do in terms of coaching and how you deal with people?
 
</strong>Mayme Doumbia ** 48:57
Absolutely, I'm always learning from everyone around me, I'm learning from, you know, from these experiences, because I can see, I take the knowledge that I've learned previously to bring to these spaces and then learn from it, to take the other spaces that would need that learning opportunity. So for like the board, for example. And being in those spaces, I try to keep an open mind because that's the only way you can learn. And in coaching, I have to you know, keep an open mind because that's the only way I can learn from my clients. The only way you just have to come up with a curious with curiosity. And I'm always curious, which is why I found that, you know, coaching has been such a good calling for me, because I'm always curious and clarify the values and the goals. And when those things align. I definitely think that there is so much opposite can add for everyone, not just me to grow and learn. Because the end goal for me is that we come out of there knowing something about each other, knowing something about the purpose that we brought there, and knowing something about the people we serve.
 
<strong>Michael Hingson ** 50:17
And are you with that? So tell me a little bit more about coaches of color. As an organization, what, what kinds of things do you think that it is affecting, and just just tell us more about that? It's a fascinating, I've never heard of it, I would love to learn more.
 
</strong>Mayme Doumbia ** 50:37
Okay, so coaches of color has, you know, again, I said that we working towards connecting, we want people to come in, you know, coaches and organizations to come in connecting and learning, again, back to the learning aspect, because the coaching field has been hasn't been dominated with a lot of people of color. And now you're seeing this more and more, but we want the workplace to reflect some of the people that you know, we have, so if your workplace is reflecting diverse and inclusive group, you want coaches that reflect that you want people that have those backgrounds and experiences to really help your employees, you want them to be there to really give you that perspective that maybe you may not have or did not understand. So it's creating that, like closing that gap, I would say, where, you know, culture and and I guess, inclusion just meet in a way, because we have organization culture, and you have, you know, the coaching culture. But what if you could merge those two to create a more impactful organization and a more impactful coaching or landscape. So that's what we're hoping to do. We offer trainings, quarterly for our coaches. And we also part try to partner with organizations that are looking for opportunities to connect with coaches of color and culture to support their employees. So it's twofold. And actually October 20, we have our first virtual conference. And we're going to talk about the integration of diversity in coaching to really create more awareness around just bringing those two things together and really shaping the world that we're trying to create together. So
 
<strong>Michael Hingson ** 52:43
so how large Do you think that conference will be? I'm sorry, how large Do you think that conference will be? How many people will be coming to that?
 
</strong>Mayme Doumbia ** 52:52
I am not sure. So I try not to look at the numbers. And we're looking for, like quality over quantity. To be honest, we don't want people showing up just because it feels like this would be great for whatever reason, we want you to show up because you're open to learn, you're open to contribute, and you're open to really becoming a change agent. So I've actually not looked at the numbers, what we project is to have at least, you know, 100 people there. It's our first conference, and we really hope to see more people show up. But people that are really interested in seeing the landscape change, and those that are change agents, and coaches of color and culture is not an exclusive group. We welcome everyone and allies. But we want to make sure that people know that we want to support the underrepresented groups, the underdogs in the field, if you will.
 
<strong>Michael Hingson ** 53:54
You think that that will involve not only people of color and coaches of color and culture, but do you anticipate trying to involve other groups like persons with disabilities and those sorts of things?
 
</strong>Mayme Doumbia ** 54:09
Absolutely. So the reason we call it coaches of color and culture is the culture poor aspect of it brings everyone right it's it's creating what what is it your culture because I have a disability is one that is invisible. But I consider that even though I'm a person of color, I am also a person of culture, not just because I am not, you know, I have a different background, but because I have different experiences that I bring to the table so it is inclusive to everybody in that culture aspect.
 
<strong>Michael Hingson ** 54:46
What kind of advice would you give to someone who is interested in coaching and wants to learn more about it and and become successful? What would you advise them?
 
</strong>Mayme Doumbia ** 54:58
I'll say In order to do that, you want to start by clarifying your values and your goals. A lot of times, we don't take the time to really see what our real values are, and what are we trying to accomplish. And I think when you can create that you can create a plan that aligns with your action that can connect that action to your vision. And lastly, like, just really find a support group, find a network, be persistent, find mentors, and find I call them Destiny activators, right. Those are people that are just there to support your dream, and that are there to really increase, you know, whatever you're lacking in terms of capacity. So they're there to support you. So be persistent in pursuing your aspiration. There's no one size fits all, I think, in terms of just the world we're living in, is so diverse and always shifting that there is nothing that I will do that maybe easily replicate it, or someone else would do it that you can just replicate, it is good to learn from others. But it's also important to really find what makes you unique, and really push for it and make a difference, the way you can often fit authentically, if you're looking me quickly, without really trying to be somebody else.
 
<strong>Michael Hingson ** 56:26
Somebody wants to become a certified coach, how do they do that? At
 
</strong>Mayme Doumbia ** 56:29
the pens, I seen coaches that are not certified in the ICF, but have other certifications. So I have two certifications. I have the certification with ICF. And I also have a certification with the emcc global, which is the European supervision mentorship program, and I am a team coach. I'm a certified team coach through the emcc global, but I have my professional certificate certified coach certificate from the ICF. So I will say talk to other coaches first, talk to people that already have the certification you're interested in, ask them about the passive take in there's so many different coaching schools and see if this is something you really want to do, or is it something that you feel called to do? And like ask them for their advice or mentorship? A lot of times I think, we get information or we just run with it. Sometimes it's good to ask for guidance. And if you can get that you might have a better idea and be more prepared going into the coaching industry. Because unfortunately, one thing you don't learn in those spaces it how is how to run a business. So unless you're trying to be an internal coach, you might want to start asking more questions around how people start it as a business and see if this is something you want to do before jumping into it. And I'll say started looking into the ICF the MCC global and talking to people that are already in the field. And ICF stands for the International coaching Federation. Okay.
 
<strong>Michael Hingson ** 58:12
If people want to reach out to you and learn more about what you do, and maybe explore working with you as their coach, how do they do that?
 
</strong>Mayme Doumbia ** 58:22
You can definitely find me on LinkedIn, Mayme <a href="http://Doumbia.com" rel="nofollow">Doumbia.com</a> on LinkedIn and I have my website Xcelsior <a href="http://coaching.com" rel="nofollow">coaching.com</a>. Could you spell that please? Xcelsior. So, play on word there. I took out the e so is X C E L S I O R, so Excelsior without the E.
 
<strong>Michael Hingson ** 58:51
So and then Xcelsior coaching.
 
</strong>Mayme Doumbia ** 58:55
And the best way, the fastest way at least is to email me at teams at Xcelsior X C E L S I O R <a href="http://coaching.com" rel="nofollow">coaching.com</a>
 
<strong>Michael Hingson ** 59:10
team at Xcelsior <a href="http://coaching.com" rel="nofollow">coaching.com</a>. Well, great, well, I hope people will reach out you clearly have been very successful, you are doing good work. And I think that it's important that that be recognized. And I hope that that people will find ways to to explore working with you if they need to coach. So you all know how to do that now and I hope that you will I want to thank you for being here with us, me me and I also want to thank you for listening out there. Wherever you are. I'd love to hear from you love your thoughts about today's podcast. Of course, as I asked people regularly and will continue to do so please give us a five star rating wherever you are listening to unstoppable mindset. We appreciate it. If you'd like to reach out to me I'd love to hear your thoughts about Today and just in general about our podcasts, please feel free to email me at Michaelhi m i c h a e l h i had accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our website www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o n. So www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. But again, please give us a five star rating. We appreciate it. And one last time, Mayme, I want to really thank you for being here. This has been most informative, and I think very instructive all the way around. I hope that that people learned a lot from what we discussed today and that it will be good for them going forward. So
 
</strong>Mayme Doumbia ** 1:00:46
much for having me. I really appreciate it and I enjoyed our conversation as well.
 
**Michael Hingson ** 1:00:57
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Driving Force Behind Xcelsior Coaching and Consulting with Mayme Doumbia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a89b9fcf-a67c-4d43-a70b-11196fd314b5.mp3?source=rss&amp;ext=asset.mp3" length="90731806" type="audio/mpeg" />
<itunes:episode>218</itunes:episode>
</item>
<item><title>Episode 217 – Unstoppable Scrum Enthusiast with Rodrigo Quezada</title>
<guid isPermaLink="false">https://pinecast.com/guid/f903bb45-af87-4c5a-87a0-02b7400fd39d</guid>
<pubDate>Tue, 26 Mar 2024 10:00:21 -0000</pubDate>

<itunes:duration>01:07:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/de44173a-1e03-4b08-a16f-b9422de21703/UM217-Rodrigo_Quezada-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Scrum, you ask. Are we talking here about Rugby? Not at all. My guest on this episode is Rodrigo Quezada. Rod says he grew up with a pretty normal childhood until, during college, he was in a serious automobile accident that effected his ability to easily draw on childhood memories. I leave it to Rod to tell you about this.</p>
<p>He went to college and graduated after which he entered the workforce. In 2015 Rod discovered a book entitled “Scrum, The Art of Doing Twice the Work in Half the Time” by Jeff Sutherland. I will not attempt here to describe what “Scrum” is. Rod is much more articulate about it than I. What I will say is that the art of Scrum takes creating and enabling teamwork to a new level. Scrum is all about teams working as cohesive units. I personally can see why one can say that using the Scrum model well may be a cause for more efficiency.</p>
<p>This episode is to me quite engaging and worth the hearing. I think you will learn more about teamwork and perhaps you will discover a way to enhance how you work on projects.</p>
<p><strong>About the Guest:</strong></p>
<p>My name is Rodrigo Quezada from Mexico and I currently work as Principal Project Management at AT&amp;T.</p>
<p>During high school had a near-death experience at a car accident that compressed most of my childhood memories. They are there and can be retrieved by external triggers yet not by myself. Overall have awareness that had a childhood and within normal parameters as far as I can remember.</p>
<p>Started my career path at the century start in procurement and was having a good time yet by 2015 a pivotal event happened when I ran across a book by Jeff Sutherland called Scrum, The Art of Doing Twice the Work in Half the Time.</p>
<p>As failing at implementing traveled to the USA for training by <a href="http://Scrum.org" rel="nofollow">Scrum.org</a> and a new career path emerged. Implemented in the most empiric and lean way possible which aligns with the pillar of the Scrum system. Began a new undergraduate as computer engineering which was followed by a masters in data science and now a Phd in progress along with several professional certifications and a lot of learning.</p>
<p>At this point in time would like to share this out as find it very beneficial to both individuals and organizations as, per the Scrum guide definition, it aims at “adaptive solutions for complex problems”.</p>
<p><strong>Ways to connect with Rodrigo:</strong></p>
<p>Linkedin:
<a href="http://www.linkedin.com/in/rodrigoquezadareyes" rel="nofollow">www.linkedin.com/in/rodrigoquezadareyes</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset. Thanks for being here. And for listening. We really appreciate it. Today, we get to introduce and interview Rodrigo Quezada. But we're gonna call him Rod and he said, That's okay. He asked me if I preferred Mike or Michael. And I said absolutely. So he's going to call me Mike. And I'm going to call him Rod. And I guess that works out pretty well. Rod has an interesting story to tell both about life in in his childhood and what he's doing now. And he's going to talk to us a lot about Scrum. And I'm not talking about rugby, necessarily. But we'll get to that. Anyway. Rod, I want to welcome you to and thank you for joining us here on unstoppable mindset.
 
<strong>Rodrigo Quezada ** 02:05
Thank you so much for inviting me, Mike. I'm very excited to be here, I think this opportunity to be able to share this out with with the team at large. I'm super excited about it. So then again, thank you. Well, absolutely.
 
</strong>Michael Hingson ** 02:19
And you're You're most welcome. And we're really glad that you're here. Rod, by the way, is in Mexico City. So I get to learn new things and refine old things every day. So Mexico City is an hour ahead of us. So it is about 1134 in the morning where I am and it's 12:34pm where he is so he's he's doing this during lunch. So I don't know whether you had lunch? Or we'll have to get through this. So you can go eat lunch, but we'll get there. Sure. Well, let's start by kind of going back and talking like I love to do about you growing up the early rod. So tell us about childhood and kind of what your experiences were like and and a little bit about you growing up?
 
<strong>Rodrigo Quezada ** 03:09
Absolutely. I think of myself as a fairly normal childhood. I however, during college, I had a car accident where most of my memories were, I'm not gonna say wipe out because they're there. They're just word kind of compressed somewhere in my mind. So I'm able to access memories of my childhood as long as somebody else triggers them. And happens a similar situation with music, I'm able to pretty much sing a song as long as the music starts. But as soon as the music ends, I cannot go ahead and play it again. And I cannot sing it. But if the music starts again, I can see it again completely. So it's very similar with my memories from my childhood. So as far as I know, it was a normal, happy childhood childhood. And that's as far as I can go.
 
</strong>Michael Hingson ** 03:58
Yeah. Did you so were you always in Mexico City? Is that where you grew up? Or where did you grow up? Yes,
 
<strong>Rodrigo Quezada ** 04:04
I was born. Yes, I was born and I live in Mexico City. Most of my life. There have been a few projects for work where I have been in the in the US for a couple of it was a couple of weeks and every now and then a couple of months. But but basically that and coming back. Yes. remote work for a long time. But but you based basically in Mexico City. Yes.
 
</strong>Michael Hingson ** 04:27
So you're pretty used to doing remote work already?
 
<strong>Rodrigo Quezada ** 04:31
Yes, actually, I was long before the pandemic that we had the COVID in the year. I believe that was 2020. Right? Before that as communications start to become more accessible. It was becoming much much more easier to talk around people around the globe at a fairly unexpensive way. So because of that it was fairly easy to work from pretty much anywhere. So I had the I guess I was lucky He enough to consider myself a knowledge worker and start doing that since probably say about year 2020 10 When I was working in the automotive industry,
 
</strong>Michael Hingson ** 05:10
what did you do in the automotive industry,
 
<strong>Rodrigo Quezada ** 05:12
I used to be a buyer, which later turned into a global responsibility bility becoming a Category Manager, specifically for rubber, later on adding plastics and gaskets. So I was in charge of global supply in order to make sure our facilities in Mexico in the US had the materials they needed in order for us to assemble the products for for commercial vehicles. Right.
 
</strong>Michael Hingson ** 05:42
Okay. And that kept you busy. What, when you were in college, what was your degree? And what were you studying? Well,
 
<strong>Rodrigo Quezada ** 05:49
my original major was in international business. Back then, by the time that I was just about to select my major, the we start getting some of these agreements like NAFTA, where we were able to start sending goods back and forth, because before that, there was not a lot of trading among at least not along among Mexican other countries. After that, it opened what it is wide open. And now we have globalization is a whole different landscape right now. But back then, there were not as many commercial agreements, and it was pretty trendy. And I thought that was interesting. And it started out in that route.
 
</strong>Michael Hingson ** 06:29
So did you end up getting your bachelor's degree in that?
 
<strong>Rodrigo Quezada ** 06:32
Originally? Yes. And once we unfold the story on Scrum, then everything changed. And I see a very different career path. Yes,
 
</strong>Michael Hingson ** 06:42
I gather and we'll we'll definitely get to that. But so when did you graduate? What year did you graduate from college?
 
<strong>Rodrigo Quezada ** 06:48
That was me in year 2000.
 
</strong>Michael Hingson ** 06:54
That was around the time you had your auto accident?
 
<strong>Rodrigo Quezada ** 06:57
Yeah, like, before I graduated, like it's probably happened somewhere along the lines of 9697.
 
</strong>Michael Hingson ** 07:04
All right, so it was a little bit before you graduated anyway. But yes, that was certainly a major change in your life. Where you were you laid up for a while, or our, how did it affect you other than suppressing memories? Well,
 
<strong>Rodrigo Quezada ** 07:22
I think on the bright side, it allowed me to have a visitor give life a much broader meaning I was I was super grateful that I was able to make it. The heat came in my on my side, I was driving, it was my fault. I started moving forward in order to cross and then a car was coming, and there was no way that he can be avoided. And it was interesting, because I look into this person, that driver, it was I look at her eyes. And it was almost like communication, that it's I think of it out of this world. It was like talking through through without talking if you know what I mean, there was like a moment where I was pretty much saying please, please, I want to I want to still be here a little longer. And I start watching a movie. Before that I start watching a movie of my life, like a lot of kind of pictures in a super fast space. And and that's when I realized that I was just about to no longer be here in this world. And that's when I was like, oh, no, please, I read a Ruby. And that's when I make these super quick communication and eat work and and she seared the wheels. And it still hit me for sure. But not not in my door. If he had been in my door, I would not be fortunate enough to be talking to a and sharing all of this. So once once they helped me realize what happened, I realized how fortunate I am to having a second chance in this life to make the best out of it and and validate and savor as much as possible. Of course, it's not always easy, but but definitely worth attempting to to enjoy it.
 
</strong>Michael Hingson ** 08:58
Well, and it's interesting, I've talked to a number of people who have had major crises in their lives, and have had to, to deal with that. And so many people have said, sort of the same thing, that having a second chance and really having the opportunity to go back and think about it. They realize that the second chance gives them the opportunity to try to do more meaningful things and to be hopefully better people but certainly gives them the opportunity to go off and better value life and what it brings.
 
<strong>Rodrigo Quezada ** 09:39
Yes, fully agree.
 
</strong>Michael Hingson ** 09:41
Yeah. And you know, I'm, of course, I had my own experience with that, needless to say, surviving being in the World Trade Center on September 11. And, and we had discussions about it my wife and I, especially when the press started getting our story and the decision that that I'm made and my wife agreed was that if we could help people move on from September 11, by me doing interviews and, and also, eventually also starting a speaking career. And if we could teach people a little bit more about blindness and disabilities and guide dogs and other things, and it was worthwhile. And I love to tell people now being in large part of keynote speaker traveling the world to speak. It's much more fun to sell philosophy of life than it is to sell computer hardware. So
 
<strong>Rodrigo Quezada ** 10:36
yes, it's
 
</strong>Michael Hingson ** 10:37
a whole lot more fun to do that. So I will always do that if I can. It's much more fun to do computer stuff. So I can't complain a bit. Well, so I'm, well, I'm very much glad that you're here. So we could do this podcast. So I really appreciate it, though, that you have learned to value life more. And that's a good thing to do. But you went into the to the automotive world, and how long were you doing that? I
 
<strong>Rodrigo Quezada ** 11:07
was in that industry for 13 years. Wow. And then what happened? Okay, he gets interesting, I was into project management handling these different kinds of prod projects. And I was looking for ways to be a little bit more productive. So I was doing that. And then I spotted a name, a title of a book that was called doing twice the work in half the time by the author, Jeff Sutherland. And I was like, Oh, this sounds like a book that I need to get into. Right. So I started reading it. And I was a pivotal moment in my life, or at least, yeah, no, it was in many different ways. So I start reading the book. And I was I have, I had almost, I have to try it at least. So I tried to implement it. And I wasn't not being lucky enough to say that I was successful. So I realized I needed additional understanding of it, and then I seek out for training back then, right now is certain it's a bit more accessible to have training online. But back then it was not in like late year 2015. But I was able to find a place called <a href="http://scrum.org" rel="nofollow">scrum.org</a> that had this workshop. And that was lovely. That sounds about perfect. And so So I did, I traveled to the US got this training. And it was it was amazing that the environment was very energizing. And I was like, oh, gosh, this is so definitely it. And I was able to connect the dots that I was missing prior to just reading the book. And I came back super excited. And I told my boss, I know this is gonna sound really, really weird, but I want to go ahead and implement it even I still not an expert on this, but I want to give it a try. And if you don't mind, we're gonna play roles. And we can make it happen if you're willing to allow me to. And that's the way I started pioneering on using Scrum. So where were you working at the time? Yeah, I was working for Bendix, commercial vehicle systems. Bendix, I was based on Mexico City would enough is here. But eventually, I also got an office in our corporate facility. Back then it was located in Elyria, Ohio, very close to the Cleveland airport, about 30 minutes from there. And now they move over to Avon the corporate move over. So back then I was like, why don't, why don't we don't have a kind of like a team like the scrum team that I can refer to, but I was like, let me make you the product owner. And I'm going to be a little bit of a mix of a developer and a scrum master. Because our organization, I don't know if has changed ever since. But it used to be kind of like a matrix. So the the way the teams were set up, were very dynamic. So it was not a this is a specific team that we can call scrum team. But even then, that was enough raw material where to get started. And it was the most empirical way to do it. I was back then I was even using Excel as a way to visually track the work that was meant to be done.
 
</strong>Michael Hingson ** 14:10
Well, so far, first of all, what did your boss say when you said I want to try to put this into effect and so on? What was your boss's position?
 
<strong>Rodrigo Quezada ** 14:23
He was one of the directors for purchasing and aside of the fact of thinking that I was kind of crazy of doing something so something and nobody else seemed to be doing around us. I think he was more of why not? You already went through this training. So let's let's give it a shot. And interesting enough later on. I don't think I don't know if it was because of me or pretty disconnected. But the company has eventually moved over to using Scrum, which I was super happy when I heard they were about you about then I was at that point in time. I was no longer with the company but but it was I was super excited to hear that they weren't going to do that.
 
</strong>Michael Hingson ** 14:59
So, why Scrum? That is? Why, why that word. Give us a little bit of the origins and kind of maybe start to fill us in a little bit about what this is all about.
 
<strong>Rodrigo Quezada ** 15:14
Absolutely. A scrum comms. Scrum is the framework right? grandslam to atheris, with our Kench, whoever and Jeff Sutherland. So they together created this framework, and they have refine it and make it better and better over time. Were these idea of giving these a specific name, they describe it as referring to the game of rugby, rugby, where the team is very cross functional in that like, you go like here and I go here and we stay in an each position is more alpha, we transition into whatever needs to happen in order to make this work. So that's what they thought this is almost like, like, like doing Scrum when you when you're playing rugby. And that's the reason why they gave his name off a scrum to the framework. And what it happens is that within this framework, you set up yourself in small teams, but each team has everything it needs in order to accomplish its goals. So basically, is a small unit of people 10 or less, usually, that set up a scope and, and become or are allowed to become self organized in order to make everything work.
 
</strong>Michael Hingson ** 16:29
So does that team then work on a specific job a specific function? Or is it more general, kind of trying to understand a little bit about what the framework is and the whole process? Absolutely,
 
<strong>Rodrigo Quezada ** 16:44
the team is meant to be cross functional, because it has to handle the order or has to have all the resources needed to accomplish the goals that are set for for that specific team. Now, there will be times where a project is extremely complex, and one single team is not going to be able to do everything. So that's where you're able to what is called as scale or scaling, which basically means different teams are working on a small portion of a larger goal. But the outputs of the different teams combined allow for these one big thing for a company to be able to go happen. Maybe Maybe if I go ahead and describe how the framework breaks down into its components, that could be helpful to share. Let's do that. Okay, sounds good. So So basically, there's three roles, three artifacts, and five, it has changed names over time, sometimes we call them events, we call them ceremonies, or commitments, I think the most recent way to to frame them. And basically, within a team, you're going to have three roles. And there's going to be a product owner, who is the person in charge of maximizing value for the team. And that is a person that is a bridge between the customers or stakeholders and the team that is actually doing the work. So So that's more related to what we usually think of as a project manager. But this position in the scrum team becomes quite complex. And that's why there's a second role that is created that is called the scrum master. The scrum master accountability is efficiency of the team. So it's more geared towards the inside of the team, which is the communication with the product owner and the auditor role, which is the developer. So when we think of developer, it can pretty much be any function. Because scrum can be used in any industry, although it has a natural, a natural fit with anything related to technology and software and all of that, however, it can be expanded to pretty much any industry. So that will change the scope and therefore the composition of of a team. So for instance, let's say in a non tech kind of team, you could have somebody from marketing and somebody from accounting and somebody from I don't know, some sort of operations and that team combined is going to go and reach a given amount of goals. And and then that's kind of like the three roles of the team. The product owner, the scrum master and developer and the developer are the the people that actually make the work happen. The the go getters, let's think of it that way. And the team works as a cohesive unit, which means there's got to be a clear direction of what needs to be done. The supporting coaching by the scrum master and the team actually making that work happen. Once we transition from the roles to the artifacts, that's where pretty much how the work gets managed. You create what we call a backlog of work or product backlog items within this product backlog which is everything you can build or create or accomplish. Basically your list of goals are Wish List. And so far, I'm not going to find that you want me to elaborate on any of the points that already talked about?
 
</strong>Michael Hingson ** 20:07
No, I think you're, you're doing fine. Let me let me ask you a question though. Typically, in a team environment, there's a team leader, is that the scrum master in this case?
 
<strong>Rodrigo Quezada ** 20:18
Ah, that's a? That's a great question. It's a complicated question, by the way, that's fair, as us as a scrum master and product owner sharing that leadership accountability. But if you think of, if a stakeholder or a customer has a question, Who were they gonna direct their question to, that's gonna be the product owner. So in that classic regard, I think I'm gonna have to lean more towards the product owner would be that lead. However, from a team standpoint, kind of like the leadership tends to gravitate more towards the scrum master, because the scrum master is is willing and able to help the team, figure out or solve, actually understand which which impediments you might have, and find a way to solve them. Now, in a great scenario, when you're coaching as a Scrum Master, you're not trying to solve the problem for the team, you're just trying to help the team being able to solve it by themselves. So it's more of a facilitator. But it's also a leadership role. Okay,
 
</strong>Michael Hingson ** 21:22
so if the scrum master is more of a coach and a facilitator, in sort of the typical language of teams, and so on, then what is the product corner person,
 
<strong>Rodrigo Quezada ** 21:38
it's also a leader. But the broker will be more centered around the product itself than than the team or the team efficiency, because that's where the support from the scrum master comes from. So the product owner will be more more related to to figuring out the requirements and needs from the customers slash stakeholders, and translate that into a team in order for the team to work on that value maximizing goal. Okay.
 
</strong>Michael Hingson ** 22:08
All right, well, go ahead and continue sort of the explanation of how the whole the whole process works, then?
 
<strong>Rodrigo Quezada ** 22:14
Absolutely. So from the goals, we go to what are called the artifacts, and there are three, one of them is the product backlog, which is basically your inventory of everything that that we can go ahead and build related to a given product. From there, what you're going to do is that you're going to break him down in a small in a smaller chunk, which is where from everything that we could do, where are we actually going to commit to do and that's when you go into what we call the sprint backlog, which is basically a smaller one, wait a given timeframe in order to be accomplished. And once it is that will usually refer in in traditional project management as deliverable. We call it an increment in Scrum, which is the outcome of work from the team within a given timeframe. Now, that will take us over to the ceremonies because that timeframe happens to be one of those. But before I move over to the events or ceremonies, any any questions you might have regarding the in the artifacts, or the rolls?
 
</strong>Michael Hingson ** 23:20
I don't think so at this point. I'll keep thinking about it. But I'm just fascinated to hear this explanation.
 
<strong>Rodrigo Quezada ** 23:28
Thank you so much. So moving into the ceremonies, there's there's the container for the word, it's called a sprint. And it comes from from racing, right like like a short race called Sprint. So what you're going to do is that you're going to work on something, and it's going to be a month or less, usually in increments of weeks. So usually you're going to use the sprint stuff one week, two weeks, three weeks, or up to four weeks. But no more than four reason being you want to keep it a as a scope of work that is no longer than that. In order for you to make sure you collect feedback, which is one of the I think biggest benefits of using Scrum. You're not working on something for a long time. And then in the end, come back and say a marketplace live, what I got is more of I work in a little something and I collect feedback. And based on that feedback, I'm able to inspect and adapt. So the team is always working on the highest customer priority or value, value or valuable item. So that being said, you set up a cadence of your sprint, which can go from one week up until four. And that's it. Once you have the spring. You start your spring with a sprint planning meeting, which basically do us collectively as a team commit to a given amount of work and therefore an increment or increments by the end of the sprint. Once that happens, you have a daily meeting which too it's wondering it's worth it happens On a daily basis, and it's a meeting where you're going to synchronize with a team, you want to make sure that everybody is working towards the goal, and basically keeping the eyes on the ball. And then by the end, the close to the end of the sprint, you're going to have what is called a sprint review, which is where you showcase the work that has been completed to the customers largest stakeholders. And it's a great place for interaction and collaboration, because basically, you're promising something, then you are showing what you have committed to what you promise, and then you get understanding of the path moving forward. Sometimes the customer know exactly what they want. And sometimes they think they want something but then once they start to seeing that as something they can actually inspect, they might want something different. And that's great timing, because this chrome allows for rapid changes or ongoing changes. So I might go one a given route, but I want to change route. Absolutely, let's do it. And that's what these sessions are for is kind of like a working session where collaborate the team or the scrum team and the people that are going to be using the outcome of the work, meet to review and, and provide feedback to each other. And the last event, once that happens is a what is called a retrospective or retro where basically just the scrum team gathers and understand what are the what is the team doing right? What is the team, that what the team can improve, and basically include those small improvements. And that's where the continuous improvement portion comes in. Because every single sprint, if the team is working properly, the team is growing better and better over time.
 
</strong>Michael Hingson ** 26:44
Well, okay, so this is clearly a very structured organizational process, which I can appreciate. But you said a lot earlier that that what you really got intrigued about and what intrigued you with the the whole idea of Scrum, even before you necessarily knew the name was do twice the work in half the time. So why does this process really increase workflow?
 
<strong>Rodrigo Quezada ** 27:13
Great question. One, one of the answers is because of the communication flow, the fact that you are keeping keeping teams small enough allows every team member to be able to understand each other, if the team is too weak, like when you go to a party, right? If there's too many people in the table, you can talk to a few that are close to you, but you cannot understand what is happening by the end of the table. So it's very similar, because the team is small enough communication flows properly. And therefore you avoid misunderstandings. And you're able to communicate faster and better. Therefore, you become far more productive. The other thing that I think is a part of the answer is the level of autonomy of a scrum team is fairly large. So that allows the team to organize to better suit their own needs, which allows each of the team members to bring in the best of them, and then combine them into the pool of resources. So the fact that everybody is able to work in such a pace, and the team either failing or succeeding as one. I think that's part of the reason why it makes a team so productive. And last but not least, you you every spring, you work towards the goal. So there's no misunderstanding of Yeah, everybody's doing a little something. Now, by the end of the sprint, we're going to show the work that we have completed. So so we keep focused, and we make sure it happens.
 
</strong>Michael Hingson ** 28:46
So it sounds like in any company, where you have a fairly decent number of people, you're going to have a number of different Scrum teams. And each one is is working on a project or maybe a few teams are working on different parts of the same project. But who coordinates all of that. So it sounds like there could be essentially a scrum within a scrum then that you've got somebody who is overseeing what the various teams are doing.
 
<strong>Rodrigo Quezada ** 29:21
Yeah, interesting question that's probably gonna change from from company to company or industry to industry. Think probably should explain that. A Scrum is a framework is meant to work as a whole. I mean, you don't escape roles or escape ceremonies or increments, you use all of those elements. But once you have that basic foundation, which is basically the framework, pretty much the rest of the field is very flexible. It allows for us I was explaining like scaling for instance, if I have a larger project, one team is not going to be able to accomplish everything then we can Scale to two teams or three teams or four teams. Now, if we are to go that route, then yes, your point, we're probably going to need to use as an organization, some additional tools for managing that complexity across different teams. But as long as the teams are not working on the exact same thing, potentially, you're pretty much just setting goals, and letting them go work towards those goals. So so the self organization of the teams allows a lot of flexibility for the organizations as well, they just need to set the goals. And then the teams go work to make those goals happen.
 
</strong>Michael Hingson ** 30:34
Well, let me maybe phrased the question slightly differently, who sets the goals?
 
<strong>Rodrigo Quezada ** 30:41
Well, that's what we usually refer to as the stakeholders, but stakeholder can be pretty much usually is going to be like senior leadership levels, that are saying this is what we need. So depending on the size of the company, that's kind of like which level is setting which goals, but I think is gonna probably cascade down, it's going to be most likely many of these pros is going to be top down. Eventually, if there are some mature Scrum teams, you can actually let them run wild with Can you set up your own goals of what you can actually accomplish and make that kind of proposals bottoms up? That's definitely something that can be done as well.
 
</strong>Michael Hingson ** 31:17
Sure that and I can appreciate that. But in general, what you're saying is that there, there is someone or there is some part of the organization, as you said that the top leadership that essentially stakeholders sets the goals. And that's where the process begins, and then assigns or works with the people below them to decide what team is responsible for what goals?
 
<strong>Rodrigo Quezada ** 31:49
Yes, and that's where the communication takes place between these stakeholders and the product owner, in order to break it down for the team to work in that. Right.
 
</strong>Michael Hingson ** 32:00
Okay. And so, once the goals are assigned, then is it also true that someone keeps the the leadership informed as to how the team is going? Or is the idea you have to trust the team and let them do their job for a month, and not interfere with the dynamic of the team?
 
<strong>Rodrigo Quezada ** 32:25
What I'm saying? Absolutely, yes, I guess potentially, that sometimes that can actually happen, in my experience is more of less ongoing communication between the product owner and the stakeholders, even though we're working on a given set goal for each sprint, yeah, is usually potentially having these communication helps towards the same point in time, good practice to have a roadmap of what you're doing. And eventually the roadmap can as I said, it can change because of what we think of discoveries, right, or validated learning and, and kind of think of, there's an amazing book about that by Eric, oh, gosh, he's like, I almost could swear it's Reyes, it's called the lean startup. And there's something concept that brings that comes from this book called validated learning, which is sometimes and the reason why the scope of this team says is small, is because there's a lot of unknowns when you start a project. So there's things and assumptions that that kind of like could hold true over time. But the more the larger the project, the less likely they are. So you have a certain degree of assumptions, and you want to go try to test them as fast and early as you can. Which leads to a concept that we refer to in this Agile world as your fail fast, which doesn't mean you're trying to intentionally fail. But if you are going to fail, it's better to do it as fast as you can and get your lesson learn and move forward. Because that allows you to experiment a little bit, which pairs well with the empirical nature of this process. And it also helps on the Lean thinking, because you don't want to waste resources. So if a project is going to be canceled six months from now, I rather know what would not let leave that padding to that project and cancel six months from now and cancel it, let's say two weeks after getting started, right. And I'm thinking worst case scenario, right with a project canceled, more often than not, your project is gonna change paths in order to arrive to one that is actually your successful path. So you go from something good to I guess I'm learning this from a title of a book, right? But what kind of going from good to great, right? Because you are understanding your product better as you are building it. And that takes me over to a concept which I think is in the core of everything we're talking, which is the iterative and incremental nature of Scrum. So what you're doing is building a little something, you do an iteration, and then you stop. You inspect and adapt and based on your findings, and Next time around your next iteration is going to build on top of that. So that's what we call the incremental nature because you're always delivering something. And it's always better than the, the version you delivered before. Can
 
</strong>Michael Hingson ** 35:15
you give us an example and tell maybe a story of, of a project and how Scrum, really enhanced getting the project done? Can you actually, is it easy enough to tell an actual story and talk about your experiences with it?
 
<strong>Rodrigo Quezada ** 35:35
Yeah, absolutely. I'm kind of thinking across I know, I'd see for an example is like, oh, gosh, it's been a couple of years. So I mean, I've collecting experiences. Sure. And, yeah, plus the NDAs. Right, what I can and can't share about Sure.
 
</strong>Michael Hingson ** 35:54
When you just sort of in general.
 
<strong>Rodrigo Quezada ** 35:58
Okay, got it. Yeah, well, let me share this example. It happened in one team, where we had these cross functional setup of the team members. So each of them having a speciality or kind of like being a specialist with one thing. And what happened, eventually, when we started doing the work, there were a couple of team members that were doing a lot of work. And there were some of them that we, we see working every now and then. And that makes it kind of complex, because as long as every, you have like two options, right? If you're going to be cross functional allele, everybody, there's a little bit of everything now, that for sure, nobody's going to be as proficient as the specialist. But the whole idea is that we can rely on each other. So for example, if our our programmer gets a stock, and he can get some help from the tester, then the tester gets the program a little bit with some shadowing are helped by the programmer, and then they can both program a little bit. And that's an example of clean Croc cross function. But if you're not able to do that kind of thing, because of whatever risk management policies or even willingness by the team members to go outside of their usual line of work. And that was the case here. There were team members that said, this is what I do, this is what I want to keep doing. So what we end up doing is if if these team members are don't have some tech skills that we need, but there's this other activities that they can do, as long as they don't have to mess up with the complexity, complexity of programming, or managing certain technology tools, what we did was simplify that and create a web application for for low to no code, tech team members to be able to produce work in that application. And that helped because now they can do work in an ongoing basis, as opposed to having to wait until there was some no tech work for them. And that helped the team increases the throughput dramatically, because now different team members could actually be producing work in parallel, kind of like everybody working on something at the same time, and the output was increased significantly. So
 
</strong>Michael Hingson ** 38:14
with those team members that really were not very technically inclined in the process, it sounds like they may not have really embraced the whole scrum idea at the beginning. But what did they think by the end of the project?
 
<strong>Rodrigo Quezada ** 38:30
Well, I think by providing them tools and make their life easier, and they can actually contribute to the whole, I think that that was a pretty amazing experience for us all because it is great if everybody can like go ahead and do different functions, but it's not always possible. So if it is not, how can we think outside of the box and seal provide a solution that allows the team to be more productive? And that's what we did. And it was an amazing experience.
 
</strong>Michael Hingson ** 38:55
And I think that's really the issue here isn't that what you're really promoting is people thinking and innovative in different ways, collectively, so that you are able to fashion and create a solution may be where you didn't think there was one. But by working together by functioning as a team, and by valuing the team, you figured out? Well, we've got to do these additional kinds of tasks to make it possible for everybody to be productive. But that's what it's really all about, isn't it is everybody needs to be involved in the team and be be productive? And the team has to be concerned about that and really work to make that happen.
 
<strong>Rodrigo Quezada ** 39:39
Yes, I'm glad you mentioned that. It's almost like as simple as saving the best for last. The definition of a scrum includes the fact that it is creating adaptive solutions to complex problems. And where it connects very well. What you just mentioned is that it is more of a mindset. It works within a framework. Yes. But but all the pieces working together, it is really about a mindset of problem solving in a way that that, let's say sets up the field in order for you to be very successful. So it is a tool that embraces change and innovation and problem solving, I think to a whole new level, and that's what I think we need in this day and age. Because as we have evolved as a human species, we have also been facing challenges that we didn't have before, like, like, like global warming, and are things that that are like, gosh, how are we going to solve that, right? But we gotta find a solution. Because if we don't, our our, our future is compromised. So how do we manage and handle all these projects, and I think this might not be the only way to do it. But it's definitely one way to do it. And that's the reason what I consider myself such an advocate for Scrum. I think once you do it and understand what it's coming from, you cannot stop using it, I can't.
 
</strong>Michael Hingson ** 41:05
So you use it in, in work and everything that you do, what do you do now? Or are you working for a company now? Or, or what's your current job environment like?
 
<strong>Rodrigo Quezada ** 41:15
Yes, eventually, as I started gravitating towards technology related words and phrasing and things like that, I start exploring into a new career path. And by year 2018, I started a new undergraduate program for computer engineering. And I finished that when in 2020. And then I got into a master's in data science. And about that same timeframe, I was lucky enough to join at&amp;t, where I currently work as a principal project manager working with Scrum teams. And And most recently, I also getting engaged pursuing a PhD in computer science as well. So once I started gravitating towards technology, I realized my passion for it. And that process Grom. And it started ignited me into a very different career path, which is what I currently do.
 
</strong>Michael Hingson ** 42:12
So did you bring scrum to a TNT or was AT and T already embracing that as a concept?
 
<strong>Rodrigo Quezada ** 42:18
Because fine, I think they're really for this specific project is something that was about to get started. So pretty much. There were a few people getting started with it with a project. And then eventually, there was a significant amount of additional of team members that were hired. When I started with them, I started actually as a scrum master. And eventually, by doing the work, I transition over to product owner. So I'm fairly familiar with with with all the roles as I was leaving doing development when I got started on a very empirical way since early 2015. Yes,
 
</strong>Michael Hingson ** 42:56
so as a product owner or as a scrum master. When I mean that, that isn't a full time job as such, that is, you don't just sit in monitor other people, you're directly involved in doing a lot of the work yourself, right?
 
<strong>Rodrigo Quezada ** 43:14
Yes, absolutely. Regardless of the role, yes. Right. And
 
</strong>Michael Hingson ** 43:18
so you are just as much a part of the working team as anyone else. Even though you have the additional responsibilities of being the product owner, the scrum master, which is understandable when a project is done. This is a question I've always found interesting with different kinds of teams, because a lot of times when there is a team effort to do something, when it's all over and it comes time to recognize the teams, the team leader gets recognition and the rest of the team doesn't necessarily get the same amount of visibility. How does that work in a scrum environment? Is it just the project owner, product owner or the scrum master that gets recognized or is is the company or the process such that it's understood that it's really the whole team that needs to get recognized not just one or one or two people,
 
<strong>Rodrigo Quezada ** 44:12
it has to be the whole team if you ask me, because everybody is pushing towards this successful outcome that is a team outcome. So So collaboration and teamwork is is kind of like the glue that binds everything together. So even though the product owner is representing the team and helping the requirements and understanding and communicating with stakeholders, interestingly enough, as we are used to traditional management positions, item kind of think of off meter or scrum master or product owner as we can think of them as managers, however, from my view is almost like not giving yourself that managerial title. In some words, maybe you're doing it but you are so part of a team that is hard to tell apart. I'm kind of like, am I am I like, like overseeing? Or am I actually kind of like silly and bold, but I feel that I'm part of the team. If the scrum team is working properly, you are part of the team. So so it's not like different layers of people managing and people doing even though Yeah, true developers are doing. But you're so close to them that that that line gets kind of blurry, if you know what I mean. It's like, there's no way I could accomplish this by myself, I needed the team to backup whatever I'm supporting as a product owner. And similar thing with with the scrum master, if I'm helping a team become more efficient over time, the team is better than better. And that serves a higher purpose for both the team and the whole organization. Maybe
 
</strong>Michael Hingson ** 45:44
more like viewing yourself as if you will, a senior member of the team in terms of experience or knowledge level subject matter expert that you're bringing to it. But that doesn't make you better, or a a person who is separate from the team. And I think that's a wonderful concept that you're still really part of the team. And it's all about how you best add value to the team. Yes,
 
<strong>Rodrigo Quezada ** 46:06
it's all about maximizing value as a team. Yes.
 
</strong>Michael Hingson ** 46:12
Yeah, that's, that's extremely important. Because in so many teams, in so many job situations, the boss regards themselves as the boss and everybody works for them. The team leaders, the team leader, everybody works for them. But they're not in a sense, as much a part of the team is they really ought to be
 
<strong>Rodrigo Quezada ** 46:33
Yes, true indeed. And actually, that remember that, when they, when they created this framework, they they took away titles, they didn't want to say you're the senior de surgir, the junior dad, because that's more related to a hierarchical kind of structure. They wanted to make it as if you're a developer, you're helping with creating and crafting and adding value to the product. So you are a developer. And that's it, you don't need to have a specific title as you are a QA or you are a software engineer, or you are a site reliability engineer, SRE is like you're part of the team. And that's it, you might have a speciality. And there's something that I almost forgot to mention. Within this world, we're very used to I do one thing, and I do that one thing very well. But there's this concept of a T and are m shaped professional, which basically means you're extremely good at more than one thing. So So you have a broad understanding of several things, but you're good at at one or more things. So in that regard, there's no limit also to your potential as somebody doing the work. So kind of, is kind of like a path to mastery and fulfillment. So if you're doing these just like well, then then eventually that takes you to higher levels. And that in turn, moves over to your personal life. And then suddenly you have a virtuous, virtuous, virtuous cycle. I believe there's a right way to say it, Mike. Yeah, so so it's kind of like, like, it's fun. And then work doesn't feel as well, kind of like the way we think of work, right? Because work becomes far more fun, and you enjoy it. And then you do what you like. And then you happen to do even better, because now you aren't kind of like, completely nursing what you're doing. But aren't
 
</strong>Michael Hingson ** 48:24
scrum master and product owner titles in of themselves? Or how, how is that in the scheme of things different than then having some other kind of title?
 
<strong>Rodrigo Quezada ** 48:37
No, no, that's fair enough. That's where I think Trump is making an exception. We have these two, these two positions that are having kind of like extremely specific accountabilities within the team, because, for example, right, we only want one point of contact with the team to talk to stakeholders, because otherwise it could be 10 people sense from a stakeholder standpoint, right? You want to talk with one person from the team? And that's why it's specific to the scrum I'm sorry, to the product owner. Right.
 
</strong>Michael Hingson ** 49:08
Okay. And, again, I think that gets back to what I said before, which is really, although they are titles, it's really talking more about your level of experience and some of the expertise that you bring to the team.
 
<strong>Rodrigo Quezada ** 49:24
Yes, absolutely. It's a cohesive, cohesive unit of professionals working together, which breaks down silos, right, because you're trying to collectively achieve something opposed to this is my part of the word. And that's the only part I care for. And this is more of approach of this is what we are working towards building together.
 
</strong>Michael Hingson ** 49:43
Right. And that's what teamwork is really all about, or should be really all about. And so often we we tend to really miss the whole point of what the value of the team is, and we pay more lip service to teamwork. then actually doing things to embody it and make it really a part of what we do. I know that when I hired salespeople and worked with salespeople, one of the things that I always said is my job is not to boss you around, because I hired you expecting that you already know what to do and how to do it. But my job is to add value to make you more successful. And it sounds like that is what you're really seeking in the whole scrum process as well. And why you have a scrum master and product owner.
 
<strong>Rodrigo Quezada ** 50:33
Yes, indeed. And previously, you mentioned something about when the project ends. And I think that comes to a different concept that I found extremely interesting, which is, with your teams being kind of like a group of people working together, and the longer they can work together better, they can read each other's mind and, and, and talk to each other without even talking. If you happen to have a team like that, that is happy working together. The other thing that happens is, your cost and time is pretty much fixed. So so the team from a company standpoint has the keeping costs, right. And time is pretty much going going in a pretty linear way. What I'm trying to explain is, the scope is what's changing over time with the team. So you can you can start adding new or different things to the teams. And if one project ends, a new one can begin. As long as you have a problem to solve. You can leverage on on on a scrum team or several Scrum teams in order to make sure you keep addressing the problems that you want to tackle as a as an organization or as a group, right. It doesn't have to be a company always. But we can certainly use companies as a quick reference point for Scrum teams.
 
</strong>Michael Hingson ** 51:47
You mentioned to me in the past that Scrum teams don't in Scrum and doesn't embrace as much some of the traditional tools like Gantt charts and so on, why is that?
 
<strong>Rodrigo Quezada ** 52:00
Correct. The Gantt charts are mainly used within traditional project management when you are considering that all your assumptions are gonna are going to hold true through the whole lifecycle of your project. And therefore your planning is perfect at the beginning. But as soon as US bottlenecks that were not foreseen in time, or, or potentially, let's say technical difficulties that you find along the way. And those were not accounted for in the original Gantt chart. So usually what ends up happening is that the Gantt chart starts to deviate along from the actual planning or actual action in place. So eventually you depart from somewhere very different from where you intended to arrive. So what what is scrum does, there's there's some metrics that are used, usually referred to as velocity, which is very subjective, because it means something different to different teams. So one team have a 50 story points velocity, and our team can have a 500 story points velocity, which might seem that 501 is much faster than the team which 50 points but it's so subjective that from a working standpoint, that one was 50 points can be actually delivering more work to the to the to the organization. But anyway, you can have these kind of like burn downs, or burn up charts that you can use to track sort of metrics of how the team is doing against the planning. But remember, that is based on short spans of time, so no more than four weeks. So even if you're meeting or missing your targets, it just meant to be contained within a small or short timeframe for you to understand, learn, adjust, and do it again. But do it better.
 
</strong>Michael Hingson ** 53:36
If you don't get a project done in the four week time that you originally set based on the scrum rules.
 
<strong>Rodrigo Quezada ** 53:44
That would be a problem. Most of the time, what you do is you break down into small chunks that are achievable within a sprint, we we can think of and then again, this might come back to if I remember correctly, this Eric Ries and the Lean Startup, there's something called an MVP or minimum viable product, which is basically from everything we can do, what is the minimum we can achieve. So if you plan yourself to at least achieve a little something, and then everything you can add on top of that before the sprint is over, I think there's a safe path to always have something to show for you as a team accomplishing something because if you if you kind of lean towards the all or nothing approach, either I believe or everything or I don't have nothing to show, there could be points in time where the risk is high. And you're going to show up to the review saying I didn't complete it my work, right? There's nothing to show. So what I'll probably suggest is, is take the MVP path, always have a little something that is something you can guarantee as a team that you can deliver. And then if you happen to have extra time within your sprint, go build on top of that and add more things to here's what we have completed by the sprint review.
 
</strong>Michael Hingson ** 54:53
So if something doesn't get done in the appropriate time, you really We have two potential reasons for that, that I can think of one is, you made the goal too large, or too, the team isn't functioning nearly as well as it should be. And that's an in both cases, that's something for someone to go back and reevaluate.
 
<strong>Rodrigo Quezada ** 55:20
And that's where the rhetoric comes in. Because every by the end of every sprint, you need to collectively as a team say, Okay, where do we miss? Where do we waste? And what do we knew earlier? What do we need to do a little bit different to fix that in the future? So you're always looking for ways to becoming better and better as a team, which is one of the things that I definitely love about this framework.
 
</strong>Michael Hingson ** 55:41
Yeah. And that was why I asked the question, because, again, it's all about the team making a collective decision or creating a collective understanding. And again, is all about the team. Yes, it is, which then can communicate with the stakeholders and so on. In case it's the stakeholder that screwed up. And the stakeholder hopefully understands what the scrum team is all about. And we'll accept the observations when that happens as well. Yes.
 
<strong>Rodrigo Quezada ** 56:18
And there was something else that you mentioned that it triggered. Yeah, at one point in time, you mentioned about the team recognition. The sprint review is not only between this, the product owner and the stakeholders for the sprint review, you have to have the whole team. So the product owner can be presenting. Yes. But the team is there. So there's kind of like very specific questions about things on the, of how the product was built, or how the product is working, or any What if coming from the either end users, customers or stakeholders. That's where the team can bring in their expertise, because they build it together. Right? So the team has a voice as well within the Sprint Review isn't is not necessarily only a steal your point like like just who is managing the team, it's more off. Here's the whole team that builds together. And any questions, here's a whole team in order to be able to answer as a team.
 
</strong>Michael Hingson ** 57:10
And that's what really makes this such an exciting concept, because it's all about the team. And and hopefully, when the team completes a project, if they really work together, then no one tries to separate the team and put different people from one team on to another team. They allow the team to continue to operate and be a cohesive unit. Yes.
 
<strong>Rodrigo Quezada ** 57:35
And there's one more thing that also Bond's things together, which is one of the pillars of Scrum, which is called transparency. The process is extremely visible to everybody in the organization. So what the team is working on what progress are having, everybody can actually go see. So whether the team is working these working items, which you should refer to, or at least I'm used to referring to them as PBIS, or product backlog items. Everybody can go see what the team is working on and how they're communicating and their evidences of work completed and everything else. So stakeholders don't always have to rely on whatever the product owner says. They can actually go and see what the team is doing. Because the process is extremely transparent to everybody. And for sure, the team as well. So So usually the work is not a sign that work is is kind of taken, right? How can I help? How can I contribute? So I go to the to the sprint backlog, and I grab a working item. And let's say me as a developer, I go work on that. And every now and then it's not, it's not. It's not recommended that it's done. But every now and then even other roles such as a scrum master can go ahead and take a little bit of work, even though it's not recommended can be done. So. Yeah.
 
</strong>Michael Hingson ** 58:49
Why should more people embrace the scrum concept of doing work?
 
<strong>Rodrigo Quezada ** 58:55
God, gosh, first and foremost, because, aside from the fact that it, it's fosters teamwork, and increases happiness levels on and promotes mastery from team members, which makes it ever more exciting, it helps you deal with that the solutions to complex problems borrowing from the definition of Scrum. So as long as you have complex problems to solve it, what you want to solve is pretty repetitive and fairly and linear and straightforward. Yearning, you're probably not going to need Scrum. But as long as it starts to deviate from something that is that predictable. You can rely on group of professionals working together as a unit in order to tackle together those those problems and come out with adaptive solutions. Cool.
 
</strong>Michael Hingson ** 59:46
If people want to learn more about Scrum and the process, how can they do that?
 
<strong>Rodrigo Quezada ** 59:54
I'll probably say start out with information that is already provided. it on the scrum guide. You look at it as that the scrum guide. It was created by Ken Ken Shriver and Jeff Sutherland, the creators of Scrum. It's out there on the internet. So so I'll probably say start there, because that's the guideline for the whole framework. And
 
</strong>Michael Hingson ** 1:00:16
what is it called
 
<strong>Rodrigo Quezada ** 1:00:18
the scrum guideline, okay. It's even trademarked. But it is open to the public, you don't have to even pay to in order to be able to read or things like that. And it's been translated to different languages as well. So I'll probably say start there, because that's, that's pretty much the epicenter from for the whole framework. However, if you want to learn a little more, there's different books out there and different organizations that can help in the process, including certifications and everything else. Guess one of them, for sure, is this book that started me with Scrum, which is called doing twice the work and half the time by Jeff Sutherland is definitely one of my top recommendations for Scrum. There's also two websites that I think of that are that are <a href="http://scrum.org" rel="nofollow">scrum.org</a>. And there's other ways to that is called Scrum Alliance. Dot I believe <a href="http://that.com" rel="nofollow">that.com</a>. But if I'm incorrect <a href="http://that.org" rel="nofollow">that.org</a> Both both promote a lot of conversations and best practices on Scrum. So a lot, those are great resources. There's a lot more out there. But those are the ones that come top of mind.
 
</strong>Michael Hingson ** 1:01:23
And is there a way if people want to talk to you and kind of get more thoughts from you about all this or just get to meet you? Is there a way for them to do that?
 
<strong>Rodrigo Quezada ** 1:01:32
Yeah, we could probably use LinkedIn for that. I haven't had a lot of civility. But I don't mind if I do because the whole purpose of this podcast was sharing this out loud with more people. I know what I know what up what I want that to be spread out, because I'm definitely a scrum enthusiast. So if there's way that I can help somebody else I'll I'll be happy to. So
 
</strong>Michael Hingson ** 1:01:59
how can they reach you on LinkedIn? What? What do they look for?
 
<strong>Rodrigo Quezada ** 1:02:06
Let me go seek my gosh, would it be okay if I sent it to you, I don't have it handy. Kind of like but but you can look for my name, Rodrigo. Queszada Queszada with a Z and Reyes with a Y in the end. And it's I think it's fairly accessible. Once you're into Lincoln system. Go ahead and spell all that for me. So sure, no problem. Rodrigo says spelled R o d r i g o, my first life name. Last name is Queszada. Which is Q u e z as in Zebra a d as in Daddy a. My other last name it which is Reyes R e y e s
 
</strong>Michael Hingson ** 1:02:51
There we go. So we can search for you on LinkedIn with that. So what are you doing? You're not working?
 
<strong>Rodrigo Quezada ** 1:03:00
Guys, I would rather work I'm usually doing some training. And aside of that, for sure. It's spending time with friends and family. It's a mix of of those. I have these reckless pursuit of understanding and training and eventually I'll find my purpose in life. I'm still in debt that I cannot say I have it. What I always feel I'm getting a little bit closer. So I hope I get there before. Before my end of
 
</strong>Michael Hingson ** 1:03:24
life. There you go. Do you do you have a family? Are you married or anything like that? Yes.
 
<strong>Rodrigo Quezada ** 1:03:28
I'm married. Two kids. Almost 10. Actually, they're just about to be 10. And, yeah, and also two bucks. So So yeah, I think.
 
</strong>Michael Hingson ** 1:03:41
Yeah, so So that's six in the family. If you get four more, you can have a scrum team.
 
<strong>Rodrigo Quezada ** 1:03:48
Yeah, getting close. Yeah, keep
 
</strong>Michael Hingson ** 1:03:50
keep working on that. Well, Rod, this has really been very much fun and enjoyable. And I really appreciate you coming on and talking about Scrum. It's a concept I have not been familiar with. But I'm going to go learn more about it. I think it's fascinating. I think there are parts of it that as I listen to you tell it that I have used in the course of my life, although I never understood it and call it Scrum. But I appreciate it. And I think it's an extremely valuable thing. Anything to promote teamwork is always a good thing. So I want to thank you once again for being here. And I want to thank you for listening to us. I hope you found rod's explanations and comments worthwhile and useful. Love to hear your thoughts please feel free to reach out to Rod and on LinkedIn and I want to hear from you please email me at Michael m i c h a e l h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Also, you can go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> hingson is h i n g s o n? You can obviously as you've already discovered, find us wherever podcasts are available and I would love I have to ask you please to give us a five star rating. Wherever you're listening to us, give us a five star rating we we appreciate those. But we do want to hear your thoughts and your comments and anything we can do to make this better and rod for you and for all of you listening. If you know of anyone else, who you think we ought to bring on as a guest on unstoppable mindset, please let us know. We're always looking for more people who have stories to tell and things to talk about. And we want to hear from you. So one last time again, Rod, I want to thank you for being here and talking with us today.
 
<strong>Rodrigo Quezada ** 1:05:33
It was quite an honor for me to be invited. So thank you so much, Mike.
 
</strong>Michael Hingson ** 1:05:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Scrum Enthusiast with Rodrigo Quezada</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f903bb45-af87-4c5a-87a0-02b7400fd39d.mp3?source=rss&amp;ext=asset.mp3" length="97552402" type="audio/mpeg" />
<itunes:episode>217</itunes:episode>
</item>
<item><title>Episode 216 – Unstoppable Southern Hospitality Expert with Quentin McElveen</title>
<guid isPermaLink="false">https://pinecast.com/guid/b1d60b84-b48c-4818-9dfe-dfeff7ef5b7f</guid>
<pubDate>Thu, 21 Mar 2024 10:00:32 -0000</pubDate>

<itunes:duration>01:07:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0f4e742c-a6d6-4bd0-bfdd-339ad5186933/UM216-Quentin_McElveen-Coverart.jpeg.jpg" />
<description><![CDATA[<p>If you think you know all there is to know about being hospitable listen to our guest, Quentin McElveen and then decide. Quentin grew up in South Carolina and has studied the idea of Southern Hospitality for most of his life. He was serious enough about it that he went to college to study and earn a degree in Hospitality Management.</p>
<p>Quentin then worked in the hotel industry securing a variety of jobs in both the front of the house where he interacted with the public and the back of the house where he spent more time dealing with staff, processes and working with the behind-the-scenes system. He feels his time in the hotel and hospitality industry has made him a better person and a much better leader. He discuss with me at length various issues and concepts of what it means to be a leader. I am sure some of you will value much what Quentin has to say on this score.</p>
<p>During Covid Quentin transitioned out of the hotel industry and now works in the healthcare field as a “customer experience manager”. His ultimate goal is to get back into the hotel world and eventually own and operate his own hotel.</p>
<p><strong>About the Guest:</strong></p>
<p>Quentin, a native of South Carolina, has been immersed in the values of southern hospitality since childhood. This philosophy has been reflected in his personal and professional life, driving his interests as a business professional and shaping his character. He holds a Bachelor of Science in Hospitality Management from the University of South Carolina, where he chartered the National Society of Minorities in Society USC chapter and held leadership roles in other organizations.
With over a decade of experience in the hospitality industry, Quentin has served in different capacities, including Assistant General Manager, Director of Operations, and Front Office Manager for diverse hotel brands. He has a proven track record of improving guest satisfaction scores, turning around underperforming hotel operations, and exceeding quality and performance management objectives.
As he advances in his career, Quentin is passionate about professional development, coaching others, and leading successful teams. He is committed to leveraging his leadership and training skills to make a significant impact in the hospitality industry. Through his diverse professional background, he has gained valuable insights and knowledge from various industries, which he has effectively utilized to strengthen and improve his leadership abilities. This multifaceted approach has allowed him to develop a unique perspective and skillset, ultimately making him a more well-rounded and effective leader.
Despite the challenges that come with pursuing dreams, Quentin always encourages others to think big and embrace their aspirations. His ultimate goal is to become an owner of hotels, a dream that motivates him to learn more about hotel operations continually. If you would like to connect with Quentin, he would be delighted to receive an invitation on LinkedIn.</p>
<p><strong>Ways to connect with Quintin:</strong></p>
<p>Linkedin:
<a href="https://www.linkedin.com/in/quentinmcelveen/" rel="nofollow">https://www.linkedin.com/in/quentinmcelveen/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there I am your host, Mike Hingson. Or Michael Hingson, if you prefer and I'd like to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet. And I bet our guest today Quenton McElveen can talk all about the unexpected. He talks a lot about hospitality, southern hospitality. And of course, the South is supposed to be known for southern hospitality. So we want to get into that, needless to say and learn about it. But that will come as we go forward. But for now, Quentin, I'd like to thank you for being here. And welcome to unstoppable mindset was
 
<strong>Quenton McElveen ** 01:56
a pleasure to be here. Thank you for having me. I really appreciate this opportunity. Well,
 
</strong>Michael Hingson ** 02:00
this will be fun. I'm looking forward to it. Tell me a little bit about kind of the younger Quentin growing up and what what life was like as a kid and all that sort of stuff. It's always great to start at the beginning.
 
<strong>Quenton McElveen ** 02:14
So I grew up in South Carolina in a two parent household. I was at a strong Christian background. I was one of the kids that couldn't listen to anything but but gospel music I got in trouble if I tried to listen to something else. I grew up around a lot of a lot of family oriented activities and outings and a lot of my childhood we did a lot of traveling. So I believe that's why I became so interested in hotels. We stayed at hotels, I live on the east coast. I spent a lot of time with Florida. The beaches of South Carolina like Myrtle Beach, had a good childhood, very good childhood.
 
</strong>Michael Hingson ** 02:57
So you went to school in high school and so on. Did you go on to college?
 
<strong>Quenton McElveen ** 03:01
Yes. I went to the University of South Carolina in Columbia, and had a wonderful college tenure while I was there at a very good time. They're majoring in Hospitality Management course. I'm telling you, man,
 
</strong>Michael Hingson ** 03:21
of course. So with all the traveling that you've done, what's your favorite hotel?
 
<strong>Quenton McElveen ** 03:28
When I was younger? My favorite hotel was Embassy Suites. I love to go there. Yeah, I love there. How large the rooms were being looted kid. I like to jump across the bed from one to the other. And the breakfast buffet. I always loved that like the um, so as an adult, I like the Hilton brand building brand hotels. Yeah. I have a credit card.
 
</strong>Michael Hingson ** 03:59
I don't have a Hilton credit card. But I love when I can to stay at Hilton Hotels. And I still love Embassy Suites. I've always been welcomed pretty well there. And it's good to still follow the Hilton. Yeah. Well, it's all part of Hilton. And but so I enjoyed it and I still enjoy the breakfast. They they do a good job with that. And I've even I've even spent time at the manager's reception not being a big drinker. But the snacks are good and occasionally but a drink but I love just the hospitality Embassy Suites. I agree with you. It's it's a great hotel and a great brand. Alright. So you worked at the well at the university and you you charted an organization there, didn't you if I recall? Yeah,
 
<strong>Quenton McElveen ** 04:52
the organization that I reached out there is called the National Society of Minorities. in hospitality. And so that organization was something that we really needed on campus at the time. And it it started a lot of engagement with different students on campus. And it allowed us to travel to Atlanta, to the National Conference twice. While I was there, we traveled to Indianapolis to a national conference got us a lot of exposure with different professionals and students across the parts of the US that had the same issues we had. Well, and I went on further than it. I'm sorry, go ahead. I went on further than that, and joined the National Board of the entire organization. So I went from chapter president to the national program. So right there there. I have got a lot of exposure, do a lot of networking, with industry professionals.
 
</strong>Michael Hingson ** 05:54
So are you still in the hospitality industry today?
 
<strong>Quenton McElveen ** 05:58
Well, I'm not not officially in the hotel industry. But right now, I am a guest services Coach and Trainer, which sounds like hospitality. But it truly is hospitality. But it's not an end to hotel. Industry. Is it your own company? Is not my own company. I work for healthcare company. Okay.
 
</strong>Michael Hingson ** 06:19
Well, we will, we will get to that. Yeah, I know that. That's a little bit of a switch, though, although you can certainly justify it under hospitality, I suppose. And that brings up the question, what is hospitality? Hospitality
 
<strong>Quenton McElveen ** 06:33
is really a feeling that you give to someone else is really a feeling that someone's feels warm and comfortable. And they feel welcomed. Hospitality is a feeling so I'm satisfied. Yeah.
 
</strong>Michael Hingson ** 06:50
Well, if you don't have it, you, you should I think it's a fair thing to say being hospitable and, and making people feel welcome is something that I, I enjoy. And I've had the opportunity to do it for lots of podcast episodes now. But I've always enjoyed it. And it's, it seems to me that, collectively in this country, we're losing some of the art of hospitality because we can't talk to people. We can't have discussions. We're so fractured. Do you? Do you find that to be the case?
 
<strong>Quenton McElveen ** 07:26
Yeah, I agree. As great as social media and technology we have today is it really it took away the personal interaction that we have we once had before, the advancement that we have with cell phones and the internet. Because we don't have to talk to one another in person anymore. We can do it on the screen.
 
</strong>Michael Hingson ** 07:48
I have heard people say many times that they've been on trips with their kids and their kids are in the back of the car. And they're texting back and forth. And I've never understood why. And I asked somebody once, and they said, because they want to talk about things that they don't want their parents to know. And I'm sitting there going, that is so scary. You know,
 
<strong>Quenton McElveen ** 08:10
it seems like it shouldn't be the other way around. It seemed like texting would have came first. And then eventually when it came out later, oh, you can actually talk to someone now. But it was backwards. Yeah. Wow. Okay.
 
</strong>Michael Hingson ** 08:22
Yeah. And, but and you lose some of the art and some of the nuances of personal context that it would be really important, it seems to me to have That's right. So how, in your way, you went to college, you got a degree? Did you get a bachelor's? Did you go on and get a masters or just a bachelor's?
 
<strong>Quenton McElveen ** 08:45
I got a bachelor's degree, and okay, great to work after that
 
</strong>Michael Hingson ** 08:48
trying to work? How do you teach people hospitality? I'm assuming that when you hire people in a hotel environment, you want to try to get people who are going to be able to be welcoming and so on. But at the same time, isn't it something that sometimes you have to teach the art or help people improve in their hospitality efforts?
 
<strong>Quenton McElveen ** 09:10
When any hiring role that I've had as a full time manager in whatever capacity I was in at the time, I hired for personality, so they had to be already hospitable and coachable in the interview, and what what they were taught was the skills to complete the job, because you can have you can teach someone skill, but it's very difficult to teach hospitality. Yeah.
 
</strong>Michael Hingson ** 09:37
It is a it's a real challenge to do that. Because as you said, it's a feeling. It's an attitude. It's a mindset, and it's something that people have to develop. I love going to airports. Speaking of hospitality, and whenever I get to a TSA agent, you know when we get to the kiosk or to the counter or not well, though The desk and all that. The first thing they say is, can I have your boarding pass and your ID and I give them my boarding pass? And well, can I have your ID? And of course, what I say is, what's wrong? Did you lose yours? And they mostly do laugh. Or I say, Why do you need my ID? Don't I look like me? You know, I just, it is it is a thankless job. And even at hotels and so on, I love to try to get people to laugh. I think it's one of the things that I've learned to do over the years from probably doing radio, in college and other things. But I think it's so important that we try to make people feel at ease. And of course, there are a lot of people who are uncomfortable around a blind person. And there are people who are uncomfortable about people of other races. And so anything we can do to deal with, that is always worth doing, it seems to me,
 
<strong>Quenton McElveen ** 10:54
that's good to hear how you, you find a way to connect with someone by using humor. I do that quite often, almost every day on the job. And with strangers that I meet. I think there's humor and everything. And it bridges the gap between, like you said different different races. And it's an easy way for me to input hospitality, but humor by using humor, because oftentimes we go to businesses and restaurants, retail stores are just places where you feel like a transaction, like you walk in, they just want to give you what you want and get you out of there. You don't feel like they really care. You know, that number was like a robotic transaction. And I don't like that. So anytime I interact with someone or my current job or anywhere, I want to make sure they feel valued. How do you do
 
</strong>Michael Hingson ** 11:48
that? Can you tell me a story of where you had to do that once or where you decided to do it once?
 
<strong>Quenton McElveen ** 11:55
Sure, I do it quite easily. The easy target for me being in the south is football. I live in. I live in South Carolina. So the two top teams of discussion are University of South Carolina and Clemson. So usually when you talk to someone, you ask them, okay, Which team do you like? And if it's the Carolina person, I just sparked up friendship. If it's a Clemson person, it's a friendly rivalry that we can joke with back and forth. Yes, that's what I do very often. And being here to south. Well, yeah, go ahead. If they're not a college fan, we can quickly move to the NFL, you know, a sports fan. like to talk about their, you know, what they have on or their name. I find different clever ways to, to interact with people.
 
</strong>Michael Hingson ** 12:43
Let's get real serious here, though. So that works great for South Carolina. But what do you do when you get somebody from UNC North Carolina State or Duke? Who comes to visit?
 
<strong>Quenton McElveen ** 12:55
Just checking. We just, we just shift the basketball? Yeah, that's something I've done. Yeah, if you shoot the basketball, and if you're a UNC fan, and you may be casual, you don't really know what's going on. We could talk about the older the older days with Michael Jordan, or move forward. Vince Carter, and we can talk about those days. So
 
</strong>Michael Hingson ** 13:15
yeah, no, I understand. I remember going to a speaking event.
 
<strong>Quenton McElveen ** 13:22
At Oh, well,
 
</strong>Michael Hingson ** 13:25
I, it was somewhere right around Raleigh Durham. And I landed, got to the hotel, and I was gonna just order room service and eat in my room and watch a little bit of TV, which seems innocent enough. It was March, which gives you a clue. I hadn't even thought about it. And I was going to actually watch a TV show that used to be on CBS called without a trace. And I turned the TV on was his getting ready to order. And suddenly the announcer comes out and says the television shows normally broadcast at this time without a trace and whatever, are not going to be shown today because we're going to bring you the UNC North Carolina State basketball game that decides who goes to the championship. And you can watch without a trace at 1:02pm on Sunday morning. Yeah, who's gonna be up there watching that? But, you know, they, they really did take it seriously. It was it was fun. And so I I've watched enough to learn to get into the discussions, but I've been in several situations where sports is ruled what you do. I've had a couple of speaking engagements where I was told you have to end by a certain time so that we can end this event by a certain time, like once in Kentucky, because it was the final two for March Madness and the Wildcats were one of the two teams and they said this all ends at 630 Because by 630 One, this gym, it was in a gymnasium totally full, this gym will be totally empty by 631. And you know what it was? It was I'd never seen people get out so fast. Wow. But you know what? We know what their priority. That's right. We know what their priorities are. It was kind of fun. But I agree, I think humor is, is is an important thing. And it doesn't need to be humor that puts anyone down or anything, right? There's so many ways to make people feel more welcome. And I wish we could really all learn more of that. And even with serious discussions, like nowadays, you can't really talk to anybody about politics. And you can't because everyone takes it so seriously, we become so fractured, you know. But as I put, as I love to tell people, we don't do that on top of mindset, we don't talk about politics. But if we were to I would point out that I'm an equal opportunity abuser. So it doesn't really matter. It doesn't matter. I'm an equal opportunity abuser. I'm with Mark Twain Congress was that Grandal benevolent asylum for the helpless?
 
<strong>Quenton McElveen ** 16:13
So okay.
 
</strong>Michael Hingson ** 16:17
So everybody fits in the same mold. What do you want, but you know, politics is, it's just something that is, is so serious, and we're so steeped in some of that stuff today that we just can't converse about it. And we talk about humor, but the whole art of conversation. And so I'm sure that you were to spend a lot of time just having conversations with people, which helps make them feel more welcome.
 
<strong>Quenton McElveen ** 16:44
Right, and I was trying to meet people where they are, you can kind of have a dessert for people, I fill them out. So you know what they're comfortable with talking about. And that's just it. So I have different conversations with different people depending on the when you're going through at a time when they're already talking about. And so it's never a disrespectful conversation and never insulting. It's always uplifting. And something that builds you up. Have you ever had a
 
</strong>Michael Hingson ** 17:15
situation that where you just could not break through and talk to someone or they were just really obnoxious?
 
<strong>Quenton McElveen ** 17:20
Yeah, I've had quite a few of those. That's what I know just to if they wanted to be transactional. Okay, I'll do that for you. I'm not going to ask you how your day was or anything like that. I'm just going to complete this transaction. I'm going to provide the service that you want me to provide. And I got to be out your way. I'm not going to hold you up at all. Yeah, few and far between. But they happen though. Yeah, that's
 
</strong>Michael Hingson ** 17:48
unfortunate. And you know, you don't know what caused them to be that way. And maybe they're not always that way. But whatever. There's nothing that you can really do about that other than your best guess
 
<strong>Quenton McElveen ** 17:59
right? There. In the hotel industry, there's a difference between hotel leisure and hotel business. So these guests come in with two different needs. against us, they're on vacation, or they're there, they have all the time in the world to spend. So they're going to ask you a lot of questions like what's the best place to eat? And what should I visit while I'm here, they're gonna ask you engage in questions. But the business guests their their own business, they just want to run with a nice, big enough outlet to plug in their laptop and their cell phone and tablet. They don't need to know what a pool is. So why am I spending my time telling them about a pool? They don't need that. They don't want to know, the newest exciting thing in town. They're not here for that. So you got to know what's compensation the half? Yeah.
 
</strong>Michael Hingson ** 18:52
I must admit that even if I'm somewhere for leisure, I do want to know where those outlets are. Yeah. To be able to plug things in and especially where the USB ports are these days, which is, which is getting to be more and more important, and probably rightly so.
 
<strong>Quenton McElveen ** 19:12
Yeah, and I believe hotel so far, some of them have done a great job of adapting to the, the new that new target market, because 20 years ago, we didn't need extra outlets, and of course, but now it's almost mandatory. Yeah.
 
</strong>Michael Hingson ** 19:29
And you got to have enough outlets to make it worthwhile this because people are bringing things that require them and they want them and it's all about convenience. That's right.
 
<strong>Quenton McElveen ** 19:41
Every note is that um, um, we talked about cell phones earlier. Now there are there are apps that you can connect with the desk before you even arrive. There are right before you had to pick up the phone or call now. They don't want you to call it as much now because sometimes you have to talk to a call center versus talking to the front desk. Yeah, well, that wasn't as big as it is now. So things are changing. And there
 
</strong>Michael Hingson ** 20:12
is a huge difference between talking to someone in a call center and talking to someone at the front desk. And I still prefer to call personally and speak to someone. And usually, I can figure out how to get around calling the call center, like if they want if you want to talk about reservations, and they can say, if you want to speak to somebody about reservations, push one, I pretty much am certain that's gonna go to a call center. And not interested in that. So secret, everybody, I just dial zero and go from there. But mostly, I have my act together before I go and have enough information is sent to me via email, or I can look at like the Hilton honors app, and get a lot of information right off the bat. So I get a lot of the data that I need, which is which is important.
 
<strong>Quenton McElveen ** 21:09
I want to I want to answer that. I'm glad you mentioned about that out. I think it's important for those who don't travel often or you're really not that into travel, you may or may not have out it whether you go to Hilton Marriott high Wyndham doesn't matter which brand you go to, I highly encourage you to download the app and do check in on the app, I would not wait to check in when you get there. But download the app and you can use it as a room key in some hotels, you don't have to have physical key. And if you check in on the hell, you don't have to stop by the front desk, unless you absolutely just want to, you can walk right past the front desk, you don't have to check in there and go straight to your room. That's so convenient. And there are times when hotels sell out. If you check it out, you put in much I guarantee your room, no matter what time you arrive, whether you get that midnight or after, if you've already checked in, they're not going to remove you from that room, right?
 
</strong>Michael Hingson ** 22:14
My challenge with some of that though, is in checking in and picking a room. Especially if there are different styles rooms that all fall into the category that I can choose. Not being able to see them and and then giving you the information through pictures. That's a problem for me. Okay, so I have a challenge with that. But I don't mind checking in, but I also still go to the front desk. And the reason I do is it being different enough. very frankly, I want people to know who I am. So they're they'll understand later if I ask questions or call and have a question or just come down or or whatever. So I don't mind speaking to the desk, but that's a personal thing. And it doesn't matter to me if it's business or personal or pleasure. It is still to me. Probably extremely helpful to speak to somebody at the desk.
 
<strong>Quenton McElveen ** 23:14
Right? I agree. It was good to get that personal interaction as well. Just connected with people. Yeah.
 
</strong>Michael Hingson ** 23:22
Where I see challenges for me a lot is going to a hotel. And they have a lot of hotels have these breakfasts in the morning, the free breakfast or whatever, and you go into this room and they can you can make a waffle or they've got pre made omelets and all that stuff. Sometimes they're not necessarily very good, but they're there. The problem is getting help to find out what's where and actually getting assistance to get things because, you know, unless I just go around with a fork and taste everything in each each container, you know, that's not gonna work very well.
 
<strong>Quenton McElveen ** 24:05
Well, normally, there are representatives that
 
</strong>Michael Hingson ** 24:08
well, there are tenants, but sometimes they're in the kitchen in the back washing dishes or whatever, or they step away. So it's just, they're not always there. And more often than not, it takes a while. But the other problem is, here's what usually happens when I find a breakfast attendant. i I'll go in and I'll stand for a second and usually I can find an attendant fairly quickly. So most of the time, they don't wander off, but then they say, Well, what do you want for breakfast? I don't know. I just got here. What do you have? You know, they always want to know and a lot of times that's why I hate it when people want to read me menus in restaurants and so on. If I go in and they don't have a Braille menu. I say to them, you know, I'd like to know what's on the menu. And then the question is what do you want? Well, you know, the the temptation, when that happens is to say something like, I want to roast duck dinner with stuffing, and other things like that, that I'm sure they're not going to have. Why are you asking me what I want? When I want to know, first of all, what's on the menu? How am I going to figure that out? It's kind of an interesting world we live in.
 
<strong>Quenton McElveen ** 25:22
Yeah. And that's a common question that I get to when I go to restaurants that I have not been to before. Let me see the menu first. And I'll be able to answer that question. Right. But I'll tell you what your hell first, you know,
 
</strong>Michael Hingson ** 25:33
yeah, because seeing the menu doesn't do good for me. Right. And it is a challenge to get people to recognize, well, I got to know what there is. First. There are some interesting apps, and they don't do as much as I would like. But there's a an app, for example, called menus for all. And it has some almost 800,000 different restaurant menus. And what you can do is you can just activate it when you're where you want to be. And it will tell you, starting from the closest going out what the menus are that they have. Unfortunately, I've been doing really well lately in the menus that I've wanted, or for the restaurants that I'm I know I'm at, they don't have. And so I still only get them the menu. There are other ways to get it. And there are a number of ways there's a program called Blind square that I can access. And when I do that,
 
<strong>Quenton McElveen ** 26:29
then
 
</strong>Michael Hingson ** 26:32
it'll see where I am. And blind square also is great at pulling up local menus, it actually goes into the website on its own, and finds it and discovers the menu and then it can read it out loud or whatever. But yeah, menus can be a challenge and restaurants. On the other hand, go to Embassy Suites, the chicken case, ideas are always good. Yes, so I can I can be in a rut pretty easily. In case the Diaz,
 
<strong>Quenton McElveen ** 27:05
if all else fails, go to Embassy Suites. That's a good place to eat.
 
</strong>Michael Hingson ** 27:10
And stay Yeah, it is. pricey. But but you know, there are there are always challenges. And mostly, I do find that people want to do the right thing. But of course, they want to do the right thing a lot more, when you make it joyful for them to want to do the right thing. So I think that's really important to address to
 
<strong>Quenton McElveen ** 27:34
you talking about just employees in general. I'm talking
 
</strong>Michael Hingson ** 27:37
about employees in general, and interacting with with the public employees are going to be more prone to interact with me, if I make it pretty clear that I value them and want to talk with them. And you know that we can have a good conversation as opposed to just being a jerk. That's right. That's right. I agree. So what do you love about the hospitality industry since you were in it for such a long time, and you're still sort of in it, if you will,
 
<strong>Quenton McElveen ** 28:09
it's come natural, to me, is something I've been doing my entire life. And just just being a part of having a job where you hospitality is something that you have to do. It's not hard at all, it comes natural. Even if I wasn't working, I will be doing something with hospitality. Even when I'm not working right now. Like if I go to a mall or something, something as simple as holding the door for the next person. Or something as simple down south, we say Yes, ma'am. Yes, sir. I know that's not accepted everywhere. But it shows respect. Just making sure if if there was an accident that happened with someone, someone slips and falls, making sure they Okay, versus pulling your phone out for YouTube and Facebook, you know, just the old school stuff that it's not as valued as much today. So working in the hospitality, industry or working in hospitality, it gives you the opportunity to do that, to get paid for doing something that you love doing.
 
</strong>Michael Hingson ** 29:17
And that's really the issue, isn't it? It's all about making it a fun job and paying for what you love doing and getting paid for what you love doing.
 
<strong>Quenton McElveen ** 29:25
If there's my personality, we have a front of the house, or there is in front of the house and the back of the house for a reason. Not everyone wants to be up front talking to guests, and that's fine. This was the back of the house for and so and then in front of the house person, they don't necessarily want to be in the back. So it's a room for you. You don't have to be customer or guest facing to be in the hospitality industry. But
 
</strong>Michael Hingson ** 29:52
even so, there are going to be times when people in the back of the house are going to have to interact with customers and so they should I understand enough the value of doing it even though it may not be what they do regularly.
 
<strong>Quenton McElveen ** 30:03
That's true.
 
</strong>Michael Hingson ** 30:07
That's right. So it's kind of important. What's your most memorable moment? What's the thing that stands out to you the most about being in the hospitality industry or that happened to you?
 
<strong>Quenton McElveen ** 30:18
When I graduated in 2011, and I love this question. I moved to New Orleans never been there before. Don't have any family there. I moved there, because I have a great opportunity. And it's a culture shock. Coming from South Carolina to New Orleans, they don't even speak the same type of English. So I had to learn English again. When I first touched down in the in the airport, the lady said, she asked me how I was doing but she said, how you doing baby? And I thought she liked me something because she called me baby. But no, that's and then as I continue to go along, that's just how they greet one another there by saying, baby. That's it. Oh, okay. So it's a whole lot different. So my most memorable moment in the hotel industry was opening or reopening the Hyatt Regency New Orleans. Hotel was destroyed by a bit of real bad by Hurricane Katrina. Katrina, right. And I was part of that team that reopened it. So I when it comes to mattresses and pillows, sofas, I was part of that team just restocking the rooms, getting them prepared, ready to open. I even had a hand and the 10 replacement in the bathrooms. So that was a big part of my idea. If you're still like that today, how wasn't that when I was there? Notice something I could have credit for. Many years later,
 
</strong>Michael Hingson ** 32:04
I stayed at that hotel. I remember it. It's been a while, but I've been there. And we're attended a couple of conventions in New Orleans as well.
 
<strong>Quenton McElveen ** 32:12
Around what year? It
 
</strong>Michael Hingson ** 32:15
was, it was pre Katrina. Okay. I'm trying to think if I'd been if I've been there since I may have been there once since. But I know I did pre Katrina, and I think I was in New Orleans once and did stay there. And it was after Katrina, but it was several years after I Katrina hit. And then I was also Hurricane Rita, in Texas. And I was in Texas, when all of that happened. And so I got to see a lot of what was going on like in Beaumont, Texas, and around and around there and how people were having to deal with it. It was definitely a sad situation. Yeah. And people were homeless because of what happened. And sometimes I remember it was very difficult to break through to people and get people to smile. And, and I worked at it pretty hard. Course, in one sense, it's easier for me having a guide dog because most everyone loves to pet a Labrador golden retriever. And right, especially when the dog comes up and pushes his or her nose right under your hand and says I'm here. Time to talk to me. And people love that. Yeah.
 
<strong>Quenton McElveen ** 33:34
Now I'm actually working at a property of my
 
</strong>Michael Hingson ** 33:37
current dog would say let me jump in your lap. But that's another story. You're gonna say.
 
<strong>Quenton McElveen ** 33:43
I once worked at a property where we had a adopted dog program. Uh huh. So there was a dog in the hotel lobby by the front desk 24/7 until someone came to adopt that pet and then when that pet got adopted, they brought a new dog in and that was that was interesting and people love to come in and like you said pet pet the dog that we had in at the time.
 
</strong>Michael Hingson ** 34:12
Yeah. Quite she had to have a dog that would tolerate being loved by lots of people but that's fine. Yes.
 
<strong>Quenton McElveen ** 34:20
The only we have many problems so one dog that we had to we had to send back because didn't like the pit
 
</strong>Michael Hingson ** 34:32
only dogs oh no cats, huh? No kiss. Yeah, there's there are differences there and cats would be a different situation all the way around anyway. But still, that's neat that they did that. Where was that? What was what hotel was that? Where was that?
 
<strong>Quenton McElveen ** 34:50
This is actually in Greenville, Greenville, South Carolina.
 
</strong>Michael Hingson ** 34:56
Do they still have that program? Do you think
 
<strong>Quenton McElveen ** 34:59
I'm gonna Sure, I would imagine that they do. But I'm not 100% Sure. That's cool. Yeah.
 
</strong>Michael Hingson ** 35:07
Now I have been to the Peabody Hotel in Tennessee, where, you know, they have the ducks that go over the bridge every day. And we watched the ducks and my dog was very interested in those ducks. The thing is with with her, she liked ducks. We actually had ducks. That came up on our patio, in Northern California, in Novato, California, we were lived on a lagoon and the ducks would come up because we fed them bread. And if my dog just laid down, they would surround her need to quack at her and so on. And as long as she didn't make any sudden moves, they were they were fine course what she loved to do was suckered them all to getting close by and then she would jump up, and they would all fly away. She loved to watch them. flyweight did not do. But but she she was absolutely very, very sociable and loved them. That was her visit version of hospitality, right? Because she really did she loved the ducks. And, and, and actually, they all got along really well. So it was kind of cool. Nice. Nice. Yeah, it is.
 
<strong>Quenton McElveen ** 36:25
Well, so
 
</strong>Michael Hingson ** 36:29
what? So what is the the hospitality industry taught you what have you learned from being in it for such a long time.
 
<strong>Quenton McElveen ** 36:37
So working in the industry, you meet people from all walks of life, it teaches you diversity. So coming from a small city in South Carolina, where you run the same atmosphere all the time, and that's all you see, once you move out, like for example, when I moved to New Orleans, or, or moved back to South Carolina, and worked in a few different cities in South Carolina, you meet people that fly in from all over the world, really. So it expands a broaden your horizons, you get to interact with a lot of different ethnicities. So it definitely teaches you diversity, teaches you patience, because not everyone has an enjoy, they have time. Let me say it another way. Some people run into some issues, like maybe some accident happened at room was a cleaner web, whatever the case, was it tissue patients because you want to sit down and listen to them completely, and then solve their problem, you don't want to just cut them off. And then to solve the problem, you want to listen to them first. Because that's one way that they're going to feel value. They think that it matter if you listen to them first. So it teaches you that patience, and it teaches you really be a better person. It really does. So because if you didn't have the opportunity to know that, just because you think something is a good idea your co worker is from another country or from another city, another background, they have a completely different idea. And there isn't wrong, yours isn't wrong either. Is is different, you got to figure out a way to come together for the greater good of the assignment that you're on or the greater good of the property and work it out. And it's good to see some from another lens. You've only you only can speak on your life experiences. If you've never experienced something different How can you give a valid input on your coworker has and vice versa. And so that's another way of just broadening horizons. And having a problem solving skills is transferable to any industry that you transfer to your personal life, being able to problem solve, because it's not gonna be perfect every day. There's no two days of like something something's always going to need attention done to it. And if you've done so many times, just being just being a human being, you're gonna have to put those things into practice at some point outside of your job. Yeah. And one thing that I'm not sure if people know it or not, but I won't point they didn't work in in the hotel industry has a lot of transferable skills. Like as we stated before, I currently work in the healthcare industry, but a lot of stuff that I use, I learned from working in hotel talking to a guest with a patient but I call them guests that maybe were frustrated with them. Well, let me tell you the story. Listen, this happened last week. Last week, I got a call that we had a guest that was actually blind guests. And he struggled with getting around in our facility, he, he was able to get dropped off there by the transportation company. And he was able to get picked up. But why he was there. He didn't. He didn't receive the help that he needed. So he told, he told him, the person, his caregiver. And he told me because I worked with guests, the guests experience department. And we met at work. So the next time you come, give us a call, we ensure that you get around to your destination while you're in the building. And when you leave, make sure you get back to the front door. And I got a I got feedback on this week that he saw the difference that he really enjoyed us taking the time to make sure that he was taking care of it. So that looked that's come from the hotel industry. And that was something I love to do. I love to take care of someone.
 
</strong>Michael Hingson ** 41:02
So you think you probably wouldn't have necessarily learned that if it hadn't been for being in the hotel and hospitality industry for so long.
 
<strong>Quenton McElveen ** 41:09
I wouldn't have been exposed to it the way that I have been so would have reacted, maybe not the same. But just my upbringing, I'd love to help people in a way, but going about it in such a way to get it done as quick as seamless as possible. The hotel industry has taught me how to do that.
 
</strong>Michael Hingson ** 41:29
How would you describe your leadership style? Because clearly, you've progressed in the hospitality industry, and you must have been in managerial and leadership positions. And obviously, in college, you did some things that that would mark you as a leader. So what's your style?
 
<strong>Quenton McElveen ** 41:47
Yeah, so yes, I have had some, several manager positions in front of the house, and back of the house with rooms and food and beverage, and my leadership style is charismatic. And hands on down in the trenches with them. We're going to get our work done, but we want to have fun doing it as well. If you're going to laugh joke, you're going to go to see some humor, I want you to feel comfortable, I want you to feel like you matter. It's not a dictatorship, it's not a strong on ruler, ship. Your opinion is needed and is necessary. And as leader, I'm going to frontline not going to ask you to do something that I would not do. So charismatic would be the answer to that.
 
</strong>Michael Hingson ** 42:35
Have you had Oh, go ahead.
 
<strong>Quenton McElveen ** 42:38
Let me give you a housekeeping story. Many times in a hotel industry you have to you're gonna have to pitch in and help housekeeping which is understood, very common. So it doesn't matter that you got a brand new suit on that you bought rolled sleeves up and get in there, make them beds and help clean, that's what managers do. You don't just tell somebody else to do it. And so there have been times where I'm helping house he was in a room to know when to quit, we got it, you go back up to the front, we'll take care of it for you. So that respect level they have they know that I'm willing to help. But in that particular case, they wanted me to they didn't want me to do it that they want me to help it in other ways.
 
</strong>Michael Hingson ** 43:27
But you said a message by what you did that you're willing to help and assist them. Because they they also have a lot they're dealing with so you kind of have their back.
 
<strong>Quenton McElveen ** 43:39
Right? At a town of a family this is is actually international housekeeping. We I'm not in the industry anymore. But this week is special. It's a it's a time where you use your resources and use the time to celebrate housekeepers. And I absolutely love this week. And just scrolling through my feed. There's a lot of different things that are being done this week. There's one hotel, they're getting all the housekeepers a pedicure, but a spa day a lot of celebrations, a lot of food, a lot of acknowledgments. And just think of the hotel industry without housekeeping. You know, hotel would last because they are the heart of the hotel. You
 
</strong>Michael Hingson ** 44:33
in dealing with a lot of different people and all that. Have you had any employee situations that you've inherited, for example, where, again, somebody just didn't respond and you had to take some action because they were not being hospitable?
 
<strong>Quenton McElveen ** 44:52
Yes, yes. There's two I can think of right now. One case it was Is that like, you come in, and you're working, you're working with the public. Like I say, you want to be hospitable, if you just want to come in and just be transactional. I don't want to tell about the exact the exact things that happened. But if you just slipped, somehow slipped through the cracks through the interview, like you played the safe in the interview, and you act it well, but you get the job, and you're totally different person. That's not going to last, well, this isn't going to last long, I should say. Yeah.
 
</strong>Michael Hingson ** 45:32
And cuz you can't hide it forever. Right? After
 
<strong>Quenton McElveen ** 45:37
about three months is usually a time. Yeah.
 
</strong>Michael Hingson ** 45:44
It is something that people are going to pick up on. Again, it's so much easier to have fun and enjoy life and encourage others to do the same thing anyway.
 
<strong>Quenton McElveen ** 45:57
Well, one thing that I really enjoy about another thing about working in hotel industry, as I got older,
 
</strong>Quenton McElveen ** 46:05
my focus really wasn't so much. Me, of course, I know I'm going to do a good job. But I want to see how can I develop a team, I kind of lead others to be successful, I kind of build up others to match their dreams and goals, because not everyone wants to be a manager and hold change. Not everyone wants your job. Some people are they're working through school, some people have a spouse that's working, and they just want a second job. Find out what motivates everyone. And that'll help you be a better manager to them. And if you align with your people's needs, they're definitely going to align with yours as well. And, for example, let's say you have your short staffed one day, if you're not a good manager, if you don't treat your team with respect, you can make the phone calls or call people in your phone, you might not get the answer. But then they see, okay, this manager respects me. Let me answer the phones, if they want it, yeah, come in, even even to come in. That makes a big difference in how you treat people. And being a leader, not just a manager, a boss, you get a chance to really change people's lives for the better. And that brings more joy than just by anything. Because I always treat my employees as they were just about treatment, I guess, then I don't, there's no doubt in my mind, they're going to treat the guests. Well, because they see that manager do.
 
<strong>Michael Hingson ** 47:33
You just said something really interesting, you talked about a leader or a manager, or just the boss, what's the difference between a boss and say, a manager or a leader?
 
</strong>Quenton McElveen ** 47:45
Well put boss, a manager in the same category. So a manager, they have a certain task and incomplete goal that they need to reach, they're gonna just reach that goal, and they're going to tell you to go do it. They're part of that airplane is delegation. That's the main part of what they do. Leader, yes, they're gonna delegate as well. But they're going to do it with you, they're going to make sure that you have all the tools that you need to complete the task, the delegation, they're gonna do some of that some of them with you on the front lines. So they while they're on the front lines, now we get to know each other, we've moved on from small talk. Now, I might know something about your family. Now I know about your interest was your favorite ice cream. So when your birthday your birthday gets here, I can give you that? A manager, they don't really care about all those details that much. Just come in, do your job, and and keep it moving. So there's a there's a big difference between a manager and a leader. And I always want to be the leader that I want my layout that I want to have. Yeah,
 
<strong>Michael Hingson ** 49:03
I think it's important to be a leader in the really good managers learn to assess who has what leadership qualities and know when to give up leadership to somebody else on the team to deal with something that they need to deal with.
 
</strong>Quenton McElveen ** 49:20
Yes, I 100% agree with that. Yeah,
 
<strong>Michael Hingson ** 49:24
we experienced a lot of that in the World Trade Center, going down in escaping on September 11. There were different people that had different skills that that worked at different times. And and even working with my guide dog, there were times that the dog was able to guide because we could walk side by side and there were times that the dog couldn't be next to me and had to walk behind me just at heel on leash. But, you know, the bottom line is that for the team of me and a guide dog, we both respected each other and I think that's The biggest issue with teams and team building overall, is to develop a true respect among all the team members and that the leader of the team knows, and learns to understand the qualities and abilities of everybody on the team to know exactly that when to allow someone else to take the lead to accomplish something.
 
</strong>Quenton McElveen ** 50:23
Yes, there are several times in department meetings, that was something that we had to accomplish or go over. There are times I would open up the floor until tell the team okay, this is what we need to accomplish. Does anybody have any ideas, I mean, it might be an acid that I have. But reverence is given all the answers, empower somebody else to join in, and give them a chance to lead. And you start to see what you have a lot of stress on your team, if you just allow them to contribute, that have made them that have made them better employees and make them better leaders. I've seen where I've seen housekeepers turn into housekeeping managers. I've had a Front Desk Agent turn into a general manager made throughout progression of the Maya leadership. Yeah. So empowering employee empowerment shoes, for me is a big part of my own. What I do as a leader,
 
<strong>Michael Hingson ** 51:26
well, and as you, let's go back to your discussion, you're having a discussion with people and you say, what, what are your ideas, please contribute? And somebody said something, and you assess, and then maybe make the decision to say, Okay, would you be willing to coordinate starting and working this project, which is, of course, part of what you're saying, it's very important to be able to do that. And I think that that's extremely important. And it shows that people value the people that they work with. And I also believe that good leaders are also servants and Rita understand that, Oh,
 
</strong>Quenton McElveen ** 52:08
yeah. That that goes into employee engagement as well. Once you get your employee engaged, then you don't necessarily have to worry as much about what they're doing whenever you're not around. Because they have an assignment, like you just mentioned, and the deadline, they're going to be working on getting that assignment done. And if somebody is engaged, they're more likely to stay because you want to be somewhere where you feel like you have some type of value. I'm thinking everyone just wants to come in to a place where they know no one wants him to be there. So that employee engagement is another thing as well, that's a big part of my leadership style.
 
<strong>Michael Hingson ** 52:50
I work when I'm dealing with my teams, whenever it is, to get people to understand that I don't want you to just feel that this is a job, I want you to have fun, I want you to come because you want to. And I think that I have to have fun, and I have to set that example. But I want people not to think that a job is just a job, but it is what we're doing. And we're working together. And we're making a difference. And part of my job is to show people when they make a difference and how they make a difference and why that's so important.
 
</strong>Quenton McElveen ** 53:29
In today's world, you know the the generations change from Baby Boomers to Generation X, Generation Y, Generation Z, the 10 years of the length of time someone stays at a company, it changes. You used to see those that stay at a job for 20 plus years. You don't see that as often now, usually the generation now or Millennials or generation after us because I'm a millennial, my standard job for three years or so? No, maybe less than that. Maybe more now, but I would say three years is probably a good average. And the some of the reasons why they would take a position at another job because they don't feel as value. Another job might offer them something that they can't get at their current position. That's one of the reasons. And as I think that we need to kind of as, as leaders of businesses and companies just kind of evaluate how can we get our employees to stay longer? What can we do? Will it help our bottom line and we figure out a way to keep the longer or I think that's a discussion that needs to be had.
 
<strong>Michael Hingson ** 54:52
You think companies are doing that at all and are catching on to the fact that that probably is a sensible thing or do you think that People just still are viewing workers as commodities without really looking at the person. Because my impression is that there's a lot of that that goes on today,
 
</strong>Quenton McElveen ** 55:12
I think is a topic of discussion. Um, I honestly don't know, what's, what's being done. The the gig economy has played a big part in that. Because so the generation now they can just go quit. And okay, I'll drive Uber for a few months until I can find something else, or am I stupid, permanently, that this was not an option 2030 years ago, that you couldn't take a job like that. Or somebody might say, I'm going to be a content creator. So I'm gonna make my money online. So there are more options now than ever before. And because of those options, it should be some action taken within corporate America. Something that we got to learn?
 
<strong>Michael Hingson ** 56:08
Well, you talked about the lessons that you learn in the hospitality industry that you take to life. How about the other way? What have you learned outside of the hospitality industry that you brought into your work in the hotel industry,
 
</strong>Quenton McElveen ** 56:20
there's something that feels right now it's called Emotional Intelligence. I've never heard of that before. Maybe I'm late to the late to it. Or maybe I think I'm just rattling time. But I've never heard of emotional intelligence before. And the industry that I'm in now, as you teach it as a coach, is understanding how your emotions affects others around you, and how it affects your actions as well. And the fact I've been studying this and teaching it to others, like I've improved my performance as far as having conversations with others, because I understand now, how my actions, even though I might not be trying to do something negative, or I might not be trying to act a certain way, it might come off as a certain way. Emotional Intelligence has taught me that. So that's something I've implemented. And I'm going to use this forever. So pretty cool. So
 
<strong>Michael Hingson ** 57:24
in the world, you we all tend to be inspired by people who's the person who's most inspired you.
 
</strong>Quenton McElveen ** 57:31
Person that as far as me right now is my wife. But she's she's given gives me the motivation that I need to go to go in and move our family forward every day. So my wife is my biggest motivation right now.
 
<strong>Michael Hingson ** 57:51
I had a conversation actually with someone earlier today, and we were talking about that very thing. And he asked who inspired me and I mentioned, my geometry teacher from high school did herbal Shimer, but certainly another person and the person who, if I also were to really talk about inspiration would be my wife, Karen, who was married to me for 40 years until she passed, but 40 years, a lot of memories. But in so many ways, and I even in the book I wrote about the World Trade Center in my life, Thunder dog, the story of a blind man has guide dog on the triumph of trust, to talk about that, and talk about some of the things that she did that. I think only she would think of that I certainly didn't, until she brought it up. It just really helped me make some very wise choices. I always thought she was brighter than I anyway. So you switch from directly being in the hospitality industry, the health care industry? What what caused that? And what do you do now? I think you've told us some of that, but that's a pretty big change going from one to the other in a sense that would seem
 
</strong>Quenton McElveen ** 59:05
Yeah. Really well cause is it 2020 During the the height of the pandemic, the situation that I was in in the hotel at the time, it became a hazardous situation because the room rates went down, a lot of the staffing went down. And the environment wasn't a good environment at time. So just so I can be safer and be closer to my family. I accepted a position outside of the hotel industry, hard decision to make because it's an issue that I love that I'm passionate about. But then I found something called a guest experience coach. So wait a minute, is this a hotel job or something? What's the guest experience coaches doing in healthcare? A job so I looked it up. And it was really, if teaching people and instilling in them what I've learned so many years as a manager in the hotel industry, but teaching it to healthcare workers. And so as a guest experience Coach, what I do is I travel around different campuses of my of my company that train on different subjects like the emotional intelligence, training on telephone etiquette, and how to handle difficult guests, and many other topics as well. So that's what I do now, very similar to what I've done in the past. Do
 
<strong>Michael Hingson ** 1:00:39
you think that you would go back into the hotel industry directly in the future? Are you really happy where you are now?
 
</strong>Quenton McElveen ** 1:00:47
Yeah, so I'd love the opportunity to re enter in a role similar to what I'm doing now where you can use your experience and coaching build others up, like a learning and development manager, or even in a role supporting operations. Like, like, I told you, my biggest, my biggest memory or not remember, you asked him what was my biggest something? I did? And I told you that was New Orleans. My most memorable, memorable moment. Yeah, yes. Opening up a property? I absolutely. That was a great experience. There are there are positions that are that you do just that you go around and you open property. So I would love to re enter the industry will give you an opportunity. Well, hopefully that will happen. Yeah, I believe it will. Well, I
 
<strong>Michael Hingson ** 1:01:45
want to thank you for being with us. We've had a lot of fun over this last hour. And I think you've said a lot of very interesting and important things that we can all take to heart I love your view of leadership and, and a lot of the things that you've said, and I've spent enough time around the hospitality industry, I think to understand it, like I said, I I enjoy dealing with people to and helping to have people feel welcome. And and I know that for me being different because of being blind. It's very helpful to do that. So I I love getting the validation of your philosophy and I appreciate that.
 
</strong>Quenton McElveen ** 1:02:25
Listen Michael, Michael, thank you again, it's a great opportunity to be here with you. And I'm honored that you will allow me to be on your platform. So I appreciate what you do here. And I thank you.
 
<strong>Michael Hingson ** 1:02:35
Do you do any coaching privately? Or do you just do it for the healthcare industry? You don't have your own sort of side hustle business?
 
</strong>Quenton McElveen ** 1:02:42
I currently I don't have that, but that's something I've been looking into thinking about.
 
<strong>Michael Hingson ** 1:02:47
Well, yeah, if you do, let us know, because we'll let people know. But if people want to reach out to you, is there a way they can do that? Or do you have any contact information that you want to tell people?
 
</strong>Quenton McElveen ** 1:02:58
Sure. You can find me on LinkedIn, you can just type in Quentin McElveen. Can you spell the active on there? Sure. Q u e n t i n says Quentin and McElveen is M c E l v as a Victor e e n. So Quentin McElveen. easiest to find on there and I'm on there pretty often. So that's that's the best place to end to interact with me. That's how we found you. Yes, that's right.
 
<strong>Michael Hingson ** 1:03:35
I'm very glad that we did. Well. Thanks for being here. Thanks for listening. We really appreciate it. I hope that you enjoyed what Quentin had to say today and that some of it resonates. Reach out to Quentin, establish a connection and make a new friend all the way around. For my part, I'd love to hear from you hear what you think about today. Give us up an email at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> That's m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit our podcast page WW dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We really value those ratings and would very much appreciate you saying that you liked us. And if you've had some things that you want to say about it, let us know. Email me I would love to hear from you. Get your thoughts again. It's Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. I know Quentin would like to hear from you as well. And when we all get the chance maybe we'll have to do this again, Quentin, when you go back into the hotel industry, we'll have to just hear what new adventures come up. But I want to one more time. Tell you thank you very much for being here and giving us the opportunity to chat with you.
 
</strong>Quenton McElveen ** 1:04:53
Well, I'm looking forward to that I want that to happen as well. I look forward to
 
**Michael Hingson ** 1:05:03
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Southern Hospitality Expert with Quentin McElveen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b1d60b84-b48c-4818-9dfe-dfeff7ef5b7f.mp3?source=rss&amp;ext=asset.mp3" length="32302914" type="audio/mpeg" />
<itunes:episode>216</itunes:episode>
</item>
<item><title>Episode 215 – Unstoppable Wealth Therapist and Business Coach with Djuradj Caranovic</title>
<guid isPermaLink="false">https://pinecast.com/guid/9c2e45f6-74ec-4b38-af91-ac4d57ded25f</guid>
<pubDate>Tue, 19 Mar 2024 11:00:08 -0000</pubDate>

<itunes:duration>01:10:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c791744e-aafb-419a-93a8-5e44791800a7/UM215-Djuradj_Caranovic-Coverart.jpeg.jpg" />
<description><![CDATA[<p>“True prosperity lies beyond material wealth.” This statement begins the biography of our guest this time, Djuradj Caranovic. Djuradj is from Belgrade so we caught him fairly late one evening his time. He is a wealth therapist and a business coach. While you may ponder what the two have in common, Djuradj explains and shows why the two work well to offer him a way to help many wealthy people to discover how to be happier persons.
 
Djuradj Caranovic studied business and also later he began to learn about Psychotherapy. He melds the two interests in his successful business which works to help many of the world’s wealthiest people become better human beings.
 
Our discussion covers many topics such as Trust, Introspection, the true meaning of success and so many other relevant topics related to living a better life. This episode is well worth checking out. I hope you like it.
 
<strong>About the Guest:</strong>
 
True prosperity lies beyond material wealth. In my role as a Wealth Therapist and Business Coach, I guide clients to uncover their unique inner abundance. This distinctive approach marries business acumen with a profound understanding of human behavior and psychology, offering insightful and transformative guidance.</p>
<p>My 11-year professional journey reflects an evolving interest in human decision-making. Starting in finance, I was drawn to behavioral economics, seeking to unravel the psychological factors influencing financial decisions. This exploration led me to change management, where I facilitated in-house training and executive coaching, helping corporate clients implement effective change strategies and navigate organizational transformations.</p>
<p>These experiences naturally progressed to my current roles as a business coach and psychotherapist. Here, I blend my knowledge in finance, business strategies, change management, and behavioral insights to provide a holistic approach to personal and professional development.</p>
<p>In my practice, I assist clients in understanding the multifaceted aspects of their lives, focusing on both emotional well-being and life abundance. I guide them through the complex interplay between thoughts, emotions, and life decisions, teaching them to embrace their authenticity and navigate life's challenges with resilience and insight.</p>
<p>My upcoming book, &quot;The Book That Changed Me,&quot; is a testament to my professional journey and the wisdom I've gathered. More than just a collection of words, it's a narrative of introspection and discovery, shedding light on how to find and nurture one's inner richness. It embodies my philosophy of integrating diverse knowledge areas to enhance the lives of individuals and their dynamic environments.
** **
<strong>Ways to connect with Barbara:</strong>
 
Linkedin:
<a href="https://www.linkedin.com/in/djuradj/" rel="nofollow">https://www.linkedin.com/in/djuradj/</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome to unstoppable mindset. Welcome wherever you happen to be. I hope you're having a good day. And that all is going well. Today, we get to chat with Djuradj Caranovic, and Djuradj is in actually Belgrade. And I love one of the things that he said to me in his bio. He said true prosperity lies beyond material wealth. And I'm really anxious to talk about that some. But I really appreciate the opportunity to have someone that gives that kind of thinking to what, what they're doing. He's a wealth therapist and business coach. And we're going to learn all about that as well. So Djuradj I want to welcome to unstoppable mindset. And thank you very much for taking part of your evening and being here with us. Thank
 
<strong>Djuradj Caranovic ** 02:12
you, thank you. Thank you for invitation. And thank you for having me. It's really honored to be part of such excitement projects you're dealing with. Well,
 
</strong>Michael Hingson ** 02:21
thank you. And we're glad you're here with us. So let's start, as I always like to do by kind of going back a little bit, tell me if you would sum about the early jurists show, you know, growing up, and so on, let's start there. From
 
<strong>Djuradj Caranovic ** 02:36
the childhood I was very amazed about human nature, and how should they perceive the social awareness of it. And I was always dealing in trying more to understand why someone is doing something good or bad. And as well to see how I can relate to it. And in early days, I was a lot of learning through play, and how to get more creative with my brands, and, and my surroundings. And basically, that was dealt with, I don't know, high school. And then after high school, I was totally amazed and to be totally transparent about the material things of the life, and started with the economy and the behavioral economist, actually, I became the behavioral economist. It is something which combined the psychology and the economy, which means I'm analyzing the behavior of the consumers, and then basically time creating marketing and sales strategies. And after some time, in my corporate career, I became more and more close to the people and please, and I was more and more passionate about the way they're making their decisions and how they're actually trying to bring their life experience to the work and as well to their lives. And this is actually my second life. Because this is the for me the breakthrough that I really want to more deal with the people than the corporates and processes and everything else. And yes, no, go ahead. And for me, it was very, you know, when you everybody's telling you that you need to love what you are working and to have that added value. And then you will have the feeling that you're not actually working but that you are producing some value which you can share and bring to others. And actually the first time I found that field is when I started my journey as a psychotherapist, and actually learning how to help people, and how more to understand the functional part of their lives. And now today, I'm dealing with very by accident actually is I was wealth therapist is very niche of everything, because it's a niche that is focused on the ultra high net worth people and their specific way of thinking and their specific lives. And it's very niche not because everyone else think of their wealth, it's very specific, because they are combining the time management very well. And they have a lot of regret regrets regarding how the they are prioritizing their time. So it's very difficult, different way and difficult way of the therapy, because they can argument by success, everything they are doing doing currently, but as well, they are not so happy with their life. So it's very, by by logic, it's very difficult to understand. And then you need to bring these, let's say, feelings and, and a way of thinking that you need to understand why they are living that way. So basically, this is the short version. Yeah,
 
</strong>Michael Hingson ** 06:40
I understand. So why is it that you think a lot of the people who are very wealthy and who so many people would say, well, they're successful, because they're wealthy? But why do you think they're not happy? And do you think that they view themselves as being successful? Um,
 
<strong>Djuradj Caranovic ** 06:57
yes, they are very aware of their success. And actually, they are utilizing the success very successful in their lives. And this is the biggest challenge for them, because they can get with some things through their influence or through their status. And then actually, they want to deal with as some kind of personal development. For from them the business part of their lives and the private part of their lives. It's very complicated, and it's very difficult to separate it. So they're actually not perceiving themselves as I don't know, too much successful. They are more perceiving those cells as they can manage time and value time and better way than others. And basically, this is the biggest difference. What is specifical for them, is that they're doing that in private life as well. So they can prioritize their responsibilities, let's say, regarding their families, regarding their child, regarding their wives regarding their friends, so they are practicing their free time with everyone. And this is when it comes to the challenge. Did I did it well, and sometimes I need to make a decision, which is not beneficial for others.
 
</strong>Michael Hingson ** 08:37
So you had mentioned that a lot of times they they know, they're wealthy and so on, but they're not necessarily happy? How do you how do you? How do they deal with that? Or how to how do you help them deal with that?
 
<strong>Djuradj Caranovic ** 08:50
The best way of dealing is to understanding what they can control and what they cannot control. And then what they cannot control to leave it as is and then focus on what they can control. Usually, the things are that they are closely involved in their everyday life with business stuff, and then it's very challenging to organize personal life and not to reflect on their business part of the life. So, in practice, we are trying now to utilize all the resources they have, and is it delegating? Is it now AI is the technology is it finding some other ways and trying to combine as much as possible personal time for them, so they can control their personal time in a way they can schedule more with their families and they can focus more or the children or something, what they want to do with their time. And it's very long term agenda from one part and they are not so patient. So we need to create micro motivations with them, which means we need to utilize, it's not like days or hours is basically minutes. And it's very special to them that you need to utilize every minute in your day, how to focus on what actually want to do in that particular time. So it's very challenging to understand their way of thinking and what is suitable for them, and not as a traditional therapy, to have some tools or to have some known structure and then put it on that path. So you need to customize the path and you need to customize the way of doing things with them. And you need to fully understand that they are not leaving challenging life and not leaving. They're having a feeling of abundance all the time. But they need abundance of the time for their loving ones. And this is the focus we what we are now creating is feeling of abundance with their Lovings.
 
</strong>Michael Hingson ** 11:22
So a lot of happiness issue comes when they're able to recognize Yeah, I'm very good at earning money, I make a lot of money. And that's wonderful. But there's more to life than that, and working with family, and spending more time with family and taking control of personal time and recognizing the value that that brings. That's, that's a lot of what will make them better people, I would would think you're saying yes.
 
<strong>Djuradj Caranovic ** 11:55
And additional on top of it. Many of the decisions for them are difficult decisions. Let's say that, I need to prioritize my work beside of my children, which means I will see less my children, and I will be more on the work, which is not so usual, and it's not. So let's say in the real world, you will have a lot of judgments to dealing with that. But not everybody understand the amount of responsibility they have towards the world. They're living, let's say, some of them are hiring, like 20,000 people. So they're responsible for the 20,000 people. And it's not easy decision to privatize 20,000 employees in one way, or to privatize, I don't know, spending half an hour with my child. How do they deal with that? badly? Badly. And actually, they're trying somehow to steal the time, you know, they're pushing to have 25th hour in a day. And they're trying to combine things and they're trying to be as close as possible to the families physically at least. And then they will pick a time for their children or wives or family matters, not just the work related stuff. Because their day is planned not like today, usually some of them they have planned like two years ahead. So so it's not like I can relate my schedule in one or two months is just BS, you know, it's upfront one or two years. So you need to schedule a lot upfront and to understand that their way of living and responsibilities are long term, not the short term one.
 
</strong>Michael Hingson ** 13:56
Can they deal with things like hiring 20,000 people? Can they deal with that better if they do a better job of delegating responsibility and find people they can trust to do a lot of it so that they can really devote time to the other things that are going to make them happy as well? Exactly.
 
<strong>Djuradj Caranovic ** 14:17
Trust is a big part of them. Trust is a big part of them, and they need to be there. It's very difficult to gain the trust from that kind of people because you're used to
 
</strong>Michael Hingson ** 14:30
it. Yeah. Yeah, exactly. They're not used to trust. And I like something else that you said, which is all about learning to focus on the things that you can control also, and not worrying about the things that you can't. I know having survived the World Trade Center and afterward, I'm beginning to talk about it. That was one of the common things that I began to discuss a lot because we are so afraid of some Any things and most of the time, we have absolutely no control over them. And we really ought to learn not to worry about those things because we don't have control over them, we're not going to have an effect on them. And, and it's time that we learn to let those things go and focus on the things that we can, because it will make us a lot happier, and will really be able to deal with the control.
 
<strong>Djuradj Caranovic ** 15:23
Yes, exactly. And what actually I'm dealing with is, today, the average point of view is from some sort of perfection. So either it's good or bad. And to get to that point that you are aware of what you can or cannot control. And that's transition from putting some things that okay, I'm fine with that I cannot control and putting some things fine, I can control this. It's a long journey. And it's very difficult one. And there is many attempting challenges regarding every individual that I have on my sessions, and they need a lot of time to find their own authentic path, how to deal with it. So basically, they are having gone that path, a lot of mistakes as well. And they have a lot of trains, how to do it. And my job actually is to support them that they endure during that process.
 
</strong>Michael Hingson ** 16:27
How do you teach people to be more open to trusting and creating trusting relationships? Actually,
 
<strong>Djuradj Caranovic ** 16:36
it's a practical way to teach people for that. So I currently, the best way how to do it, is to have this micro macro a micro motivation, which is some kind of homework. And then to start with the things that it's not so dependable or not, so have high value impact in your life, let's say in the store, to gain the recommendation from unknown people, or you are asking advice for someone you need online from some expert or something like that. And then you're trying to prove that he is right, or actually that his advice or her advice is beneficial for you. And this kind of small steps, steps actually building trust with you and your system to recognize what is trustworthy for you and what is not. So I'm actually pointing out that this calibration and the system is if something trustworthy or not, it's with you or not with them, basically, because first people want to see and somehow are 14 the trust with outsiders and not with themselves, and then putting that system back on them. The best thing or the most responsible thing for that is to have the ownership of your mistakes and your decisions. And this is the difficult part so you can own your mistakes first, then you can gain trust from others, at least in your
 
</strong>Michael Hingson ** 18:19
life. Yeah, I know, I talk a lot about working with dogs. I've had eight guide dogs in my life starting back in 1964. So it's a long time ago. But one of the things that I learned a lot of people talk about dogs saying that dogs love unconditionally. And I think that there's a lot of truth to that I think that dogs do. But what dogs don't do is trust unconditionally. But the difference between people and dogs, I believe, is that dogs are unless something incredibly horrible traumatizes them, dogs tend to be a whole lot more open to trust, then people do people are always going well, what's the agenda, you've got a hidden agenda or whatever, and they are very suspicious. Dogs are more open to trust. And I think there's a lot that we could learn from them about that. Because if they're if they if they convey the message to you, they're hoping to trust which they do. And you're wise enough to experience that and see that, that you can establish an incredible bond, which is what I and other blind people do with with guide dogs when we really understand the whole idea of trust. But it starts with the dogs being open to trust, which is something that's very hard for us to do, especially nowadays where there's so many crazy things happening in the world and we've got to get over that.
 
<strong>Djuradj Caranovic ** 19:45
Yes, actually, the dogs are a very good example because the dogs are teaching us how to love by actions and not by words because I have a dog as well as Second of all, the dogs are teaching us how to cherish the now moment. So not the past, not the future, I will do it later, it doesn't function well with the dogs. And as well, they are teaching us because most of the dogs we will outlive, then it's teaching us how to cherish the time we have with them and to have these rich experiences during the day with them. So it's, it's similar with people. If you have the awareness of your time, and that it's not given it, you need to experience the gain experience through your day as long as possible. Because through them, you'll be learning a lot. And this is what people currently use forgiving, or forgetting that they have very little amount of time freely. Most of them are on the work, then we have eight hours asleep, then we have some agenda regarding if you have family, surround the kids, and then you have one or two hour basically for yourself. And we are so easily giving away that watching TV or having some passive things to do, and not actually starting to building that control part of our lives, which we can control at least couple of hours or half an hour at least.
 
</strong>Michael Hingson ** 21:42
Yeah, and I, I hear exactly what you're saying. And they're the dogs are great teachers, even though they may or may not think so. And one of the things that I think dogs are great at teaching us if we choose to understand them, and observe them and work with them is they're great at teaching us how to build teams. Because like with with me and my guide dogs, the dog has a job to do and I have a job to do the dogs job is to make sure that I walk safely. And of course, that means the dog has to walk safely. But it's not the dog's job to know where to go and how to get there. And I don't want the dog to know that it's really important that we each respect each other's job. And dogs. Dogs teach us that which is so wonderful.
 
<strong>Djuradj Caranovic ** 22:33
Yes, yes, yes. Well, I think if we allow people or animals around us, we can learn a lot. But we are so focused on on some what's next, and not on now. And this is the issue.
 
</strong>Michael Hingson ** 22:54
I had the pleasure of interviewing someone fairly recently. And we were talking about this whole idea of personal time, work time, and so on. And what she said was that she is very specific and volitional about making sure that she deals with her personal time she deals with her children and her husband, and she has made that a priority. And I think that's part of the issue is that she has worked so hard at it, that it has become a habit to to do the things that allow her to spend time with children with husband, her personal time, and at the same time still be able to do the things that she might have to do and so far as work is concerned. But she has made that decision to make that happen.
 
<strong>Djuradj Caranovic ** 23:48
Yes, exactly. We need to be a little brave to make the decision because for every decision, there is a price. And we just need to have the awareness what the price and what will impact on us. And that's it. Right.
 
</strong>Michael Hingson ** 24:14
Well, you went to college, right? Yeah, yeah. Right. And when you got out of college, what did you do?
 
<strong>Djuradj Caranovic ** 24:22
I started as in the financial department, and I was financial controller. And that allowed me to learn everything about budgeting, PNL and financial side of the business. After that, I was project and Product Manager. And for that, that allowed me how to understand the business actually is building the market side of the business and how they are building the products and how they're organizing the processes regarding the products. And after that I was a change manager, which means I was dealing more on the people side regarding the cultural change and organizational change. And that bring me closer to the people to understand how they are gaining, or pushing the resilience, taller the innovation and some new processes, some change, because the natural way of the people is too afraid to be afraid of the change. And to be a little bit more aware what will happen because we are creatures of the routines. And that's actually corporate part of my life allowed me to be a business coach, because I fully understand the business side and fully understand what is what the what are the needs and components to have a successful business. However, I believed as well that not so many people organizations are dealing enough with the people side, so I trust myself and focus more on the people side. And then my psychotherapy education was actually encasing me how to understand their thinking and how to actually create the tools that better help those in place. And after that, I was starting to have these in house trainings, and to deal more with the corporations. But I was understanding that it's, I'm sharing my knowledge or impacting only them. And then after a while, then I was starting to deal with CEOs and with higher management, because then through one session, you can influence a lot of other direct people. And you can influence the way of thinking on the top. And it was very faster way in the corporate environment to have the influence immediately of some changes. Well,
 
</strong>Michael Hingson ** 27:09
you have, you have a lot of background in finance, and as you say, behavioral economics, which is an interesting blend of skills and knowledge. Yes,
 
<strong>Djuradj Caranovic ** 27:20
yes. Because I was always thinking to myself, and I know that when I was searching for my therapist, I was searching someone who will understand that I want to work and I like my job. However, I need to a little bit help to balance it, not to be more focused on the job and not to be focused on my personal life and emotional life, however, to be realistic about it, so it not to be in a way that you know, it's you should be working less and more focused on your emotional life because you will be happier. Because in that point of time, I didn't know how and I wasn't aware how exactly it will influence my life. And then because of that fear, I was not fully, let's say, motivated to go that path. And that's one of the things why I started to go in some different direction, because I'm starting with feeling and I'm starting with understanding that the in the real life, we need to work, the financial freedom is very challenging to help as well. We have a lot of decisions in the past that influence influence that our now as well. We have currently some decisions we cannot do immediately, we need a little bit to build ourselves, to change the job to change the environment. To focus more on ourselves, we need to create this space for that. And my way of therapy actually is more realistic one, I want to say it more pro practice one, which means I'm more focusing on functional way of living than how it should be in some perfect environment.
 
</strong>Michael Hingson ** 29:27
Well, you you make it very clear that it is important for us to find ways no matter who we are, no matter how wealthy we are, we need to find ways to have time for ourselves or for the things that are important to us or should be important to us outside of work. Work is great, but that's not all there is in the world and and I know that there are so many people that think that well, I'll work and I'll deal with things later on and it doesn't it does. That's not the way to do it. It doesn't work that What
 
<strong>Djuradj Caranovic ** 30:00
exactly? Yeah, exactly. But as well, we need to understand them why they are thinking that way? Because there is there is reasonable arguments why, who is focusing more on the work, because he has a loan to pay, he has installments for the easy because the family, he wants to provide the best for his family. So it's not like just to judge them because of their decisions or to say, Yes, you are currently more focused on your work, you should be more focused on your emotional side or the family side. And then let's do it right away. No, you need to understand what is in real life possible to do it, and then create an environment or the frame, which he will not lose himself in that transition.
 
</strong>Michael Hingson ** 30:52
It's a balance, and it will, it will always be a balance, but we need to balance it is a unique balance. Yes. It's the unique balance for everyone. You said something a little while ago, I want to go back to I love to talk about it. You said that. We in life, the natural thing is to resist change. And we need to learn about that. Is that do you think a natural thing that we're that is hardwired into us? Or is that something that we learned? Because everybody keeps talking about? I hate to change? Is it a learned behavior? Or is it really natural to the point of view that what we have to do is to rewire our brains from a natural thing of resisting change.
 
<strong>Djuradj Caranovic ** 31:37
Actually, it's called cough, because our cells are built that way to preserve energy. And every change every creating some other neuro parts in our brain actually are using more energy than it should be. And then our body resist it, because the body is built to save the energy. This is the biology biological part. And regarding the learning the change, of course, it's not just the learning is our past experience regarding how we communicate with ourselves. So if we was consistent with ourselves, in the past experience, it's easier for us to change. If you weren't not, it's difficult for us because our mind knows that, let's say if he said, I will now walk a dog. And I don't do it. My brain is registering that, that I thought to myself that I will do something and I didn't do. So this past micro experiences are a little bit blocking us how to do it and and how to change and to be willing to change as fast as we want.
 
</strong>Michael Hingson ** 32:55
Yeah, it is something that we can learn to do. Yes. So. So given your expertise in finance, and the other things that you do behavioral economics, for example. So how is all of that affected? How you work? And how does that make you function better as a wealth therapist, and I want to really talk about the whole concept of wealth therapy. And what is that? Exactly? Yeah.
 
<strong>Djuradj Caranovic ** 33:33
First thing, how it goes. Most of those ultra wealth, people are sharing this many of their stuff. And then you cannot immediately talk with them. You have a couple of people first to talk with. And then they're like filtering, are you suitable for them or not? And basically, the first thing is you need to understand their business side, you need to understand what they're doing, why they're doing that. And from let's say, from which way their wealth is coming from, is it generational wealth, is it something they build their ourselves? Is there something that is family wise? So you need first to understand that the second thing you need to understand is their schedule, why their schedule is such a busy schedule and why they're not having so free time for something they would want to and not to perceive them as successful people not perceive them as people who has wealth, but to perceive and understand why their schedule and why they routines are the way they are. And from that point, you need a little bit more understanding on the business side on the base. His processes of the how actually the company is functioning in why they are the crucial part of it. This is the first part. The second part is when you are dealing with them, you are having, let's say, one hour in one month. So you need to utilize that one hour fully. It's not like every week, we will have a session and then he will talk. No, you need to be very practical with them. And to understand this fixation of the now they have, you need to understand every part surrounding them and their environment. So that's why you need to have this understanding of behavior of the consumers and the customers, you need to understand the business processes, you need to do understand the decision of the human making. And then you need as well to understand what they want to accomplish. And they're usually not so patient people. So you need to have like, step by step guidance, exactly what you're expecting for them. So they can behave and put in their schedule, and all of it to combine into one, you don't have to learn just as a psychotherapist, and you don't have to learn you're just the behavioral economist, you need actually to have the experience intense parts of the puzzles. So you can be most effective. You
 
</strong>Michael Hingson ** 36:38
have to relate to them, and they have to recognize that you really relate to them. Yes,
 
<strong>Djuradj Caranovic ** 36:43
you need, they need to trust you that you exactly know why they are doing something.
 
</strong>Michael Hingson ** 36:50
Yeah. Well, the it does get back to trust and in every sense of the word. Well, so how long have you been out of the corporate world as such, and and, and running and operating your own business as well therapist and business coach.
 
<strong>Djuradj Caranovic ** 37:09
Regarding business coach, I'm I having like 11 years of experience and and I'm, I'm probably combine that with my corporate work. Regarding therapist, I'm not so experienced in it, I have two years of experience. And I'm trying now to comprehensive it with additional learnings and additional knowledge that I can conquer through some, let's say supervisions. And through some modalities, they are more focused on wealth therapist and that part of the world, let's say. But however, I don't believe that they don't need just another one therapist, they are not searching for that they're searching for the person who can somehow walk along them. So they call it they have a saying they want high level partner. This is the same game in their environment. And they want someone who will walk alongside them and understand the business side, the private side, the family side, and their personal personal deep personal site, like a character site. And for that, you need a lot of focus. And you need a lot to researches because it's not common. When they ask a question you need to find the solution and not to offer them some generalization or explanation. They don't want that they want the solution. So you need to customize the solution especially for them. And then you need to utilize all the resources you have, like one professional one, emotional one. Learning from other clients, learning from my colleagues, I'm utilizing it all reading the books, whatever I can combine, and they actually want to debt that you stamp cow, build yourself enough that you can influence and they can trust you of your influence to their everyday life.
 
</strong>Michael Hingson ** 39:31
It you have an interesting road that you have to walk because as a coach, typically, your job isn't to give them the answers but to guide them to discovering the answers for themselves. But as a therapist, you're more involved in in helping them with answers. So it is an interesting challenge to balance those two.
 
<strong>Djuradj Caranovic ** 39:53
Exactly. So they don't want the therapist to ask them questions and then they think of it because they don't have free time in their mind from that. They want a quick solutions. And he wants how what I can do now to be a little bit better. This is it. So they don't want some perfect solutions. They don't want some Yes, you can narratives. They don't want some emotional support to guide them through the process. They want a quick solutions. But
 
</strong>Michael Hingson ** 40:25
it doesn't work that way.
 
<strong>Djuradj Caranovic ** 40:29
Yes and no, you okay have a quick fixes. And you can ensure to feel better, and you can in short, or fix some things. But you are not fixing the core issues, and you are not fixing the big picture, actually. However, you need to be a little bit tricky with them. And you need a little bit to have ability to manipulate them. So you're offering a short term solutions, but actually what you're doing, you're building a big picture. So after a while, they understand why they did it in that way. So you need to be a little bit to outsmart them and still be in every quarter be before them. So they can be very trustful regarding the final outcome.
 
</strong>Michael Hingson ** 41:20
Yeah. That's an interesting and probably probably a really good way to put it. Well, how about for you, you? You're you're doing a lot of work? Is there a story you can tell us or some pivotal moment that really cause you to operate the way you do today? I mean, something probably was happened that that gave you the inspiration to do what you do.
 
<strong>Djuradj Caranovic ** 41:47
Yeah, actually, in my life, I was first not so satisfied with myself. And I try the first step is to be better through learning and then I went to NLP, then I went for the coaching then for the psychotherapist. And only in second year of my training regarding the psychotherapist with personal development, which is a little bit different from the therapy because you're focusing on the issues more they can really reflect others, then you combine to understand that some part of me cannot be changed. And I need to learn how to live with it. And some part of me can be changed. And this is actually the first thing of me that I understood that I will not be as a perfect imagination that you will be better better and better. No, you will be better better and better than yourself yesterday, but not in this general public view as it is advertised. This is the first thing the second thing I really I am as a man, very practical. And I really wanted to find for me, the therapist who is practically and who can help me with my self and my personal development, how to gain it more step by step and not to ask my myself only the questions, and then to wait for the answer. This is the part of it I was waiting for. And I had a difficulty to find one. And I found a woman could help me a lot. And actually what I was striving in that point of time is when you are thinking like small percentage people really change and you're listening that only, I don't know, 1% of the people who are going to therapy really changed. And you have the talk like that. And I was some sort of narcissistic way to be that part of the people. However, I learned that I don't need to be that part of items, no 1% I can be very general just to be aware of what I can do and what I cannot. And what I'm not feeling that it's good for the others to be aware of it and to control it. And basically that point of view I was very cherished about because I think it's very realistic. Because now in the days you have too many judgment is it not cystic? Is it like this? So is it toxic? Is it I don't know what they're using on the social networks now, and it's not so simple that you are good or bad, actually is the space between what you should deal with and every day is day four for itself and you can choose in that day. Should you be good or bad for You, how do you feel about it? Because many of the people now understand through many clients are not feeling good because of their bad decisions. They're feeling bad of it, but they did it anyway. So I am learning them, how to be aware that in the next situation that they're feeling eager to do something bad and to have the bad decision, to be aware of it and to stop it. And it's not that he can change or she can change not to have this feeling to go that way. Or everybody's perfect. So actually, the therapy is lowering or hiring the probability of doing something good or bad.
 
</strong>Michael Hingson ** 45:41
So I hear what you're saying. And there has to be a lot that went into you getting to the point where you are able to articulate that do you do a lot of and do you currently encourage people to do introspection that is taking time every day to think about what they did that day? And what they could have done better? Or even in the successful things? Could they have done some of those things better? Do you do really encourage people to no matter what is going on take some time at some point it during the day to think about what they're doing and why it works or doesn't work?
 
<strong>Djuradj Caranovic ** 46:24
Exactly. So basically, the first step, at least the clients who are coming to me, is they're having the feeling that they're not drinking enough. So my day is not so let's say interesting, I know she has so much enjoyable experiences, I'm wake up going to work then coming home than I thought or watching TV or doing something going to gym at least. And they have these routines, and they are not happy about it. And actually, the first thing is to first step for them is to accept that it's okay not to feel you know, everyday that should be like Disneyland, this is the first step. The second step is that you understand why it is like that, what is the behind it, and how you can introduce some interesting things and to be more brave about searching what what is interesting for them. And on that journey, they will make a lot of bad decisions, they will make bad plans. But at least in a bad plan, you can focus on mistakes, and not focus on yourself. And basically, this is the shortcut. And then after a while, three or six months, it depends on the issues. They are then willing to accept now I'm satisfied how I organize my day. And now I need to enhance myself to have more richer experience in my life. And this is the general path. Yeah.
 
</strong>Michael Hingson ** 48:04
Well, it's it's interesting. Do you do you find that people resist introspection, especially the more wealthy they are, the more money they have, and and all that the harder it is to get them to recognize that there's a need to do that introspection? Yes,
 
<strong>Djuradj Caranovic ** 48:24
because they have a really good arguments that they're right. So basically, I had the client and he said, I'm such a good people. And actually, he was manipulating people with money, because they understand the needs of those people. And then he buy the solution. Is it the new house? Is it helping with their shelter needs? Is it helping with their families or something like that, but they're buying the solution to that people? And they didn't recognize that as a manipulation. They recognize that as good man. And it took a really bold, you need to be very brave and bold to to push an influence that kind of people to understand that that kind of manipulation may be outside is perceived as a good man, but because they're not feeling it for for them. It's not being a good man. And this is what it comes. When
 
</strong>Michael Hingson ** 49:31
are you able to go ahead?
 
<strong>Djuradj Caranovic ** 49:33
Yes. Okay. So they need to understand first to listen their inner self, and to understand what for them is a good man and not for others. And because of their status and influences. They are taught from young years how to be good in the public, but not so much taught how to stay good with themselves. Were
 
</strong>Michael Hingson ** 49:59
you successful in getting him to recognize that and getting him to step back. And then
 
<strong>Djuradj Caranovic ** 50:05
it was very funny story because it took us four months for that. And after four months, he finally didn't do something. And he was feeling awful. And he was feeling like, but why I didn't do that. And I said, because he was honest to yourself. And in from that point of time, actually, we gain trust. Until now he was testing me a lot. And he was arguing that he his way of doing things is better for himself. But after a while, we gain back to helping others, but to be honest about it. So I'm helping others because I can, and not because I'm a good man, I'm this is totally different things.
 
</strong>Michael Hingson ** 50:57
I'm curious, he, you said he was testing you a lot, and so on, why did he even consider working with you as a therapist, and as a coach, if he was that way, because
 
<strong>Djuradj Caranovic ** 51:08
my modality of therapy is very direct. And I am not allowing anyone to talk something in which he doesn't believe. And I don't allow my clients on session to talk something which I don't see relevant for the issue they come came from. So I'm really narrowing the frame, and putting them in the corner, as they said. So they cannot get out with arguments and as much intellectual people is he can combine Vegas, why he's doing this as the way he's doing. So this is what he liked. This is the first thing. And the second thing is because I was understanding his business way of life, let's say, and business part of how the business is influencing influencing Kim, and what will be without the business part. And he really, he told me that not everybody understood in that rough way roadway of things. And he likes it because usually are trying to because of his status, I'm trying to be a little bit more softer and polite and a little bit more understanding of their behavior. And I'm trying not to be I'm trying to mirror indeed, and to be raw as possible. What
 
</strong>Michael Hingson ** 52:45
was it that made him decide to even talk to you in the first place?
 
<strong>Djuradj Caranovic ** 52:52
Actually, it was quite a coincidence, because some of their staff Googled me on the LinkedIn. And they found me on the LinkedIn. And then first interview was with him. And he really liked that I wasn't selling humanity, I was actually talking to him like, he is the client, not his boss. And I was very affirmed what I can offer and what they cannot. And he really liked this practical and simple way of doing things. This is the first thing then the second thing was, he was really amazed about my understanding exactly. Of his organization of the lives and his priorities. And then after I had the first interview with him, I was very direct with him. And I said, Look, you this is the questions what you're asking me is wrong. You should ask these questions if you want the answers. But again, I don't know. Do you want the answer or you want to listen what you expected me to say. And, and he was very honored about my directness, and at the same time. And he was actually shutting me off because we talked over the phone. And he was I cannot talk with you now I'm very angry by and I was actually feeling that I lost the client because of it. But one week later, he called me and he said nobody talked to me like this. I want to cry.
 
</strong>Michael Hingson ** 54:34
So he finally decided to take a step back and think about it and probably there might be a little bit of he was really looking for what you offered all along. He just wasn't ready to admit it. Yes,
 
<strong>Djuradj Caranovic ** 54:47
exactly. So that's why you need to be very transparent about what you can offer and you can you must be very direct and it's very difficult because even I have this are fighting me? Because I'm aware of his rage. And
 
</strong>Michael Hingson ** 55:06
tell me about your book. You're you're writing a book, it's about to be published. Yes, they'll tell me all about that. And what is it going to be about? And what do you want people to take away from it?
 
<strong>Djuradj Caranovic ** 55:16
Actually the book, everybody around me, my friends and family. And when I was talking with people, they said, You should write a book with your experiences in life, it's very interesting. And I was not so sure that I'm able to write the book that I will be good at it. And I wrote, I think now, it took me three years to write it almost three years. And for me, it was very rare, some sort of retrospective of my life. However, I as well input, how should be done and not how I did it. So they have like a cheat sheet regarding some situations in my life. The book is called the book that changed me. And actually, it should be like personal development, guidance, with not my experience and thoughts, but my awareness that there is something that that is bigger than me. And this is the sharing the knowledge. And with sharing my experience, with my professional combining with my professional knowledge, I was able to combine the both, you know, like their biography from one side, and then some solutions and some behavior from the professional side. And after the three years, I went to some publishers, and I was rejected, and to be totally transparent, I was feeling really hurt and vulnerable because of it. And then after a while, I talked with my supervision, and the institution, when I finished my education, and they said, Come on, it can be too bad to me to read it. And I said to them, and after two weeks, or three of them say, Look, this is perfect. This is so original, we really liked it, we would like to publish it. And they said, Okay, let's go with that. And what I really liked about it, the way how they review it, they send it to the sticks. outers have some similar topics. And then they got the feedback. And they said, if the four of them said, this is a good one we will publish. And if not, then you need to change something. And actually, they I put it in my book as well, the all six videos, four of them was very, let's say, I really cherish the words they put it. And it was very beneficial for me. And two of them was no throw, because it was my first book. And they told me that maybe I should first start with ebook or something less than a fully book. But again, I said, Look, I have this in front of me. Yeah, so basically, it will be published first week of February, something like that. It will be on Amazon. It will be mostly there will be audio and digital copy as well. Oh, good. And I
 
</strong>Michael Hingson ** 58:45
sorry, I say good. It'll be audio as well. I'm looking
 
<strong>Djuradj Caranovic ** 58:49
forward to Yeah. And And actually, what I'm trying now to feel what will be the reaction from the public. So I'm eager to have the second edition which will be incorporated with the feedback because I think the books will be something live and so be a little bit non biased. Damaged by outer but as well influenced by others who read it. So this is my way of thinking.
 
</strong>Michael Hingson ** 59:20
It's interesting. It's an interesting title of the book that changed me. What did you learn? What did you learn and discover it by yourself while writing it?
 
<strong>Djuradj Caranovic ** 59:29
I discovered that I was very lucky to go through some experiences which are very hard, like changing my relationship with my parents, like changing and gaining awareness of myself. Like understanding for me, what is love? What is emotion? In which way I like our bond to love in betray, I want to be loved this is totally different. I as well understand in which way I can influence people, but not because of my ego. But because I want to share myself, and not to be the guy who helped. But to share myself. This is totally different. And as well in somehow structured my experiences, so I can now pull it and use it as resources for my sessions and with my clients.
 
</strong>Michael Hingson ** 1:00:33
Well, it's a testimony to self examination and introspection by any standard since you, you wrote the book. And obviously, you had to give a lot of thought to it. So that's pretty, that's pretty good. Yes,
 
<strong>Djuradj Caranovic ** 1:00:47
yes, I hope everybody will like it, because there is a practical examples of everyday life and everyday situations we all have, especially in conflict wise, especially in what questions to ask myself, especially how to support myself. So there is a tricky question of understanding and not judging. And as well, it's a practical way of understanding not to have like a perfect model, you shouldn't be like this. And you should be gaining your parts over that. No, you should be as you want. And you should have your own paths. Because I, I want us to gain awareness that actually in your life, you are not going on your path, you're actually building your path, and that you have this ability to build your path.
 
</strong>Michael Hingson ** 1:01:47
What do you see, as far as trends in the future for wealth therapy and personal development?
 
<strong>Djuradj Caranovic ** 1:01:54
I see many help from the technology part, especially artificial intelligence, because you can automate it some questions, and you can automate it in a way that you immediately have some correspondence regarding, usually the that kind of people are wanting the solution now. So after the sessions, or between the sessions, they like to call you or to send you a text message, or something. And then artificial intelligence helped me to prioritize their needs, because I cannot be available all the time. This is the first thing. The second thing is actually many of them are now understanding that their role model of their children's, and they're asking questions about how can it cause the secession? How can the the success proceed and stressor to the children not the same way they deal with it. So they are now more aware and focused about the parenting, they're now more of a and focused about how to perceive their own emotions. And what I really like is they are now more focused about the same kinds of spiritual development, or I call it spiritual intelligence means something greater than them, which is very crucial for them. And
 
</strong>Michael Hingson ** 1:03:29
it's important for them to recognize that and for all of us to recognize that that spiritual intelligence and spiritual growth is definitely a part of our lives. Yeah, so So very quickly, tell me a little bit more about this idea of artificial intelligence and how it's helping you.
 
<strong>Djuradj Caranovic ** 1:03:46
Currently, I'm recording or the sessions, and I'm creating, like summary of the average bullet points. And it helped them because he can relate to them as the notes. And then if he doesn't remember something, or he can, he can recall, I don't know, some set sessions before, let's say three months ago, so it's faster to them to gain that. The second thing is, I'm now starting to develop a little bit of behavior analysis, which means when you have a session, I'm focusing more how it's nonverbal communication he's doing or she's doing, and then focusing to show them through the video and to argument them with the notes. What is influencing that and how it's perceiving their way of doing things or their nonverbal communication? Because most of them are not aware of nonverbal communication. Usually they're only aware of the verbal one.
 
</strong>Michael Hingson ** 1:04:50
And AI is helping you create the notes and create a
 
<strong>Djuradj Caranovic ** 1:04:53
friendly blink automatically and I'm a human, and I cannot perceive everything thing, but AI can receive, like 60 points. 64 points in a second. Yes. Which means it's, I don't know, triple me
 
</strong>Michael Hingson ** 1:05:14
allows you to spread yourself around a little more. Yeah, yeah. Well, well, George, I want to thank you for taking the time with this if people want to reach out to you and and talk with you maybe learn more about you as a coach or a therapist, and so on. How do they do that? Then
 
<strong>Djuradj Caranovic ** 1:05:30
find me on LinkedIn, this is the best and the fastest way to find me on LinkedIn. I have other social networks, but I'm not so frequent on them.
 
</strong>Michael Hingson ** 1:05:40
So what is your LinkedIn name? How do they find you on LinkedIn?
 
<strong>Djuradj Caranovic ** 1:05:44
Djuradj Caranovic, he calls basically they can dress type, wealth therapist time, there is only a couple of guys with that title so they can find me very easily.
 
</strong>Michael Hingson ** 1:05:57
Can you spell that for me? Well, therapist, therapist, okay. I was thinking Djuradj Caranovic
 
<strong>Djuradj Caranovic ** 1:06:04
Djuradj  is D j u r a d j  C a r a n o v i c
 
</strong>Michael Hingson ** 1:06:13
Okay. Well, I hope people will reach out. And I really appreciate all of your time, and the insights that you've given us. So thank you very much for being here. And also to you listening, wherever you are. Thanks for listening as well. I think that Djuradj has given us a lot.
 
<strong>Djuradj Caranovic ** 1:06:33
I'm very honored to be part of this.
 
</strong>Michael Hingson ** 1:06:36
Well, if any of you would like to reach out, please do so to church. And if you'd like to reach out to me, I'd love to hear from you. You can reach me at Michaelhi , m i c h a e l h i at accessibe  A C C E  S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o n love to hear from you and Djuradj  for you. And for you listening. If any of you know of anyone else who you think ought to be a guest on unstoppable mindset, I would really appreciate you letting us know. And we will, we will get them on. So that would be great. And wherever you're listening, please give us a five star rating. We appreciate that a great deal. Thank you very much for doing
 
<strong>Djuradj Caranovic ** 1:07:26
something for your audience as well. Whoever contact me from your audience and say that he learned from it from the podcast. I he will have first session free.
 
</strong>Michael Hingson ** 1:07:40
There you go. So if you'd like a session, just say you heard about Djuradj from unstoppable mindset. Super, I appreciate you doing that and I hope people will reach out. Well, Djuradj thank you once more for being here and for taking all the time to be with us today.
 
<strong>Djuradj Caranovic ** 1:07:58
Thank you very much.
 
</strong>Michael Hingson ** 1:08:06
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Wealth Therapist and Business Coach with Djuradj Caranovic</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9c2e45f6-74ec-4b38-af91-ac4d57ded25f.mp3?source=rss&amp;ext=asset.mp3" length="101003674" type="audio/mpeg" />
<itunes:episode>215</itunes:episode>
</item>
<item><title>Episode 214 – Unstoppable Solutions Navigator and Servant Leader with Barbara Anne Gardenhire-Mills</title>
<guid isPermaLink="false">https://pinecast.com/guid/8b70e0f0-1114-41e4-97a7-f33b84f9b965</guid>
<pubDate>Fri, 15 Mar 2024 10:00:48 -0000</pubDate>

<itunes:duration>01:14:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7e464203-c7b8-416b-b3c7-58cb13e0f7b2/UM214-Barbara_Anne_Gardenhire-Mills-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I would like to introduce you to Barbara Anne Gardenhire-Mills. She had a decent childhood, for the most part. She was raped and also gang raped, but as she learned to be unstoppable and gained strength from these experiences, she grew into a fierce advocate for women and then later for other marginalized groups. Her story is quite amazing. To me, the most amazing thing is that she is quite willing to share her story if it will help others. She will tell us all about her philosophy on the subject.
 
For a time she worked in the insurance arena and then went into other endeavors. Over the past 20 years she has been a coach, trainer and consultant to over 2,000 companies and, as she says, she has assisted countless more in various ways.
 
Barbara’s story and life lessons demonstrate how someone can make the choice to be unstoppable. She lives in Mount Loral, NJ with her family. If you ever meet her, don’t mess with her as she is quite proficient in various martial arts styles as you can read in her bio. I hope you gain wisdom and knowledge from our conversation. Barbara Anne is a gem and a wonderful person to talk with. I hope you feel the same.
 
<strong>About the Guest:</strong>
 
Barbara Anne is a “Solutions Navigator” and servant leader who has directly assisted over 2,000 businesses in the past two decades and provided training, coaching, and technical assistance to countless more companies, teams, entrepreneurs, and individuals throughout her career. She is the founder and owner of Purpose-Filled Solutions and Evolutions LLC, a business consulting and leadership coaching company that partners with people, leaders, companies, and agencies to find their &quot;why&quot; (core purpose), identify resources, navigate challenges, change mindsets, and develop and implement plans to achieve their visions of success, with an emphasis on civility, inclusion, equity, and diversity (CIED), her unique alternative to current DEI approaches.
Barbara Anne also serves as Director of Compliance &amp; Engagement for Cooperative Business Assistance Corporation (CBAC) in Camden, NJ, and hosts <em>“What The Why?!? with Barbara Anne,</em>” a weekly talk show on RVN Television, Roku, and more. Before her current roles, she served as the Management Analyst and Community Liaison for the U.S. White House Promise Zone Initiative in Camden, NJ, stationed at the U.S. Department of Housing &amp; Urban Development (HUD), and as Supervisor of Lender Relations and Economic Development/Women's Business Ownership Representative for the U.S. Small Business Administration (SBA) New Jersey District Office, and in other leadership roles in the corporate, non-profit, and municipal government arenas.
Barbara Anne holds an M.S. in Executive Leadership, a B.A. in Political Science/ Honors with concentrations in Pre-Law and Women's Studies, and an A.A. in Liberal Arts with a concentration in Business Communications. She has completed multiple professional designations and adult continuing education certificates, including her Professional Certified Coach (PCC) certification with the International Coaching Federation (ICF), Certified Professional Coach in Executive Coaching from RCSJ, and certifications in talent optimization and implementing Diversity, Equity, and Inclusion (DEI) in the workplace.
Barbara Anne serves in volunteer leadership capacities with ICF’s NJ Charter Chapter and Braven, and she is a member of ICF Global, the Association of Talent Development (ATD), CDFI Women’s Network, and other professional and civic organizations. The National Association of Women's Business Owners (NAWBO) – South Jersey Chapter honored her with their 2016 “Women's Advocate of the Year” award.  She is also a Second-Degree Black Belt and member of the Okinawa Goju-Ryu Kenshi-Kai Karate-Jutsu Kobu-Jutsu Association and trains in multiple other martial arts styles.
 
** **
<strong>Ways to connect with Barbara:</strong>
 
Email: <a href="mailto:info@Purposefilledsolutionsandevolutions.com" rel="nofollow">info@Purposefilledsolutionsandevolutions.com</a>
Phone: 856-313-0609
Website: <a href="https://www.purposefilledsolutionsandevolutions.com/" rel="nofollow">https://www.purposefilledsolutionsandevolutions.com/</a> 
Personal LinkedIn: <a href="https://www.linkedin.com/in/bgardenhiremills/" rel="nofollow">https://www.linkedin.com/in/bgardenhiremills/</a>
Purpose-Filled Solutions &amp; Evolutions’ Social Media Links Through LinkTree: <a href="https://linktr.ee/purposefilledcoach" rel="nofollow">https://linktr.ee/purposefilledcoach</a>
&quot;What The Why?!? with Barbara Anne&quot; On-Demand: <a href="https://rvntelevision.com/tv-show/what-the-why/" rel="nofollow">https://rvntelevision.com/tv-show/what-the-why/ </a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, and hello, once again. Welcome to unstoppable mindset. I'm your host, Michael Hingson. Or you can call me Mike, it's okay. Just Oh, I hate to do the joke, just not late for dinner. But anyway, here we are. And today we get to talk with Barbara Anne Gardenhire-Mills. Barbara Ann is in New Jersey has an interesting story and things that she's doing as a coach and other work that she is doing. And also, I'm going to give it away and she'll talk about it anyway. Barbara has had a couple of bouts with COVID. And actually just got through with one but she has a lot of wisdom about long COVID And actually already and just talking with her before we started this I learned some things I didn't know. And knowledge is always useful thing to have. So Barbara Anne welcome to unstoppable mindset.
 
<strong>Barbara Anne Gardenhire-Mills ** 02:12
Thank you so much. I am super happy and honored to be asked to be your guest today. I'm really looking forward to our conversation.
 
</strong>Michael Hingson ** 02:23
Well, then we ought to have one right. So tell me about maybe the the younger barber and growing up and all that let's start there. It's always good as they say to start at the beginning somewhere.
 
<strong>Barbara Anne Gardenhire-Mills ** 02:34
Yes. Start at the beginning. So younger Pribram was born in the late 60s to Maryland and Joseph, a biracial couple. So when my parents got married, still wasn't even legal in some states. And I was born right here in New Jersey, Jersey girl my whole life. And my my five foot three Caucasian mom and my six foot three. Black dad, African American reef. Yeah, they met when they were in college. And while my mother's family was very, very not in any way any color in the family tree has recently improved by one to three me my father's family was always very integrated. And I was the first of four children. My mother and dad had me and my sister exactly 16 months apart on purpose. I think that's insane. I can't even imagine doing that these days. And, and then there was three other siblings that would come along the way. One of whom died shortly after birth because of complications. And it was interesting. I grew up in an apartment complex that wasn't then but is now officially designated as what you would call affordable housing. And a small little, I never thought of it as rural growing up, but they call it rural. It was Vineland, New Jersey. Ah, and it actually is the biggest city in the state of New Jersey in terms of land size, all 69 square miles of it. And but definitely in southern New Jersey. And this is at a time when a lot of the highways and systems that exist now didn't even exist in its parts of South Jersey. And it was like its own whole other world. Anybody who has any familiarity with North and South Jersey knows how vastly different the two are the right down to the accents. And you know, we you know, had a good upbringing, the Things were going well, when it's time for me to go to school, because of the time that it was was you talking about early 70s, I was bussed as part of a program to make sure that they were, you know, equally distributing children aka schools. Which was really interesting. When back in the days before there was cell phones, in fact, my parents had a party line. They accidentally put me on the wrong bus. That was fun when you're in kindergarten. Yeah. But probably one of the earliest tragic things that would happen to me what happened when I was seven. And it's interesting, because I, my mom said, I've always been a forward planner, I've always been very rational, but also very even tempered. And she likes to tell stories about how you know, at a time when I was 14 months, I spilled a bowl of popcorn and I sat there at 14 months old, individually picking up each piece of kernel of corn and putting it back in the bowl. And when I was when I started walking it at nine months, and around 1112 months, we were out walking, and I saw a dandy line and I bent over and I pulled it up, I had no idea that would kill it. I picked it up and I sniffed it, and proceeded to put it right back in its exact place where it was. And so all these years later, she still loves to tell that story because I was very methodical and particular and had my routines and my processes. And then 10 days before Christmas, just after my seventh birthday, my father was killed in a car accident. And here was my mother, at the age of 28, widowed with four biracial children, the oldest of whom was seven and the youngest of whom was only had just been born on October 27. And that would be one of many pivots, in terms of that would define my future going forward. Okay, how
 
</strong>Michael Hingson ** 07:09
did you how did your parents, your, your grandparents deal with you? Maybe at the beginning, you said that they on your mom's side, we're not really oriented toward having biracial or any color in the family did that mollify at all especially towards you as you grow older,
 
<strong>Barbara Anne Gardenhire-Mills ** 07:30
not till I was much older. In fact, when my dad died, my grandfather, who was an Episcopal priest, refused to let my grandmother even can be with my mother, her grieving daughter, because as far as he was concerned, she was dead to him.
 
</strong>Michael Hingson ** 07:51
I have just never comprehended, of course, I've been blind my whole life, baby. And I regard it as a blessing. But I've just never understood this whole issue of color, and skin color having any significance to anything. It's just crazy. But
 
<strong>Barbara Anne Gardenhire-Mills ** 08:09
for the most part, it wasn't even a thing until the mid 1800s. In terms of, you know, I can't think of his name right now, because I'm coming off of my long COVID relapse, but a British scientist, was the one who kind of artificially constructed and classified race. Yeah. And there were a number of people, including Alexander Graham Bell, who bought into some of those theories. Yeah. And but before that, it really was just more of a familial designation, in terms of what country you are from and royalty was royalty. So they intermixed all the time. You know, there was how we understand things now really, are an artificial construct, which is one of the foundational pieces of what I do in my work as it relates to civility, inclusion and equity and diversity. But in that time, my grandmother didn't come my aunt didn't come they were in Florida. My dad's family. My dad was the youngest of six and he was a sports person he had played for the Eagles, arm team and he played basketball and everybody knew who he was. And his family stepped up and stepped in by her family was non existent. I would finally meet her sister a few years after that, and we have a good relationship. I only ever met my one uncle on her side once and I have a necklace that's handed down to my mother was. Her maiden name was aptly As in former Prime Minister Attlee of England, and so they were very particular, he was very much. Interestingly, it was almost bad that he married my grandmother. He was very much a white Anglo Saxon Protestant male, who married my mother's mother, my grandmother, credibly beautiful woman, her name was Ruth Fogarty. And like, parents off the boat Irish, her dad was an Irish house in New Orleans. And, and they had three children, and my mother was the oldest of them. And so dad wasn't so thrilled and dad ruled the household. And I finally met my grandmother right before I turned 12, because there's a family necklace that's handed down through the Fogarty family line to the to the oldest female on their 12th birthday. And so she was permitted to come see us and, and transfer that to me. And then right around the time I turned 16, my grandfather decided to have a change of heart, and that he was wrong. And I would meet him a couple of times between 16 and 19. And then when I was 19, he passed us was very awkward, I agreed to go to the funeral for my mother. But that was probably actually one of the biggest fights we ever had to because I had very strong feelings about being forced to go and mourn someone that had done, what I now understood had been the things that he had done over the course of her life in mind. But I, you know, she she said, incredible person. So my mother, who I'm I've ever been, I don't know who it is, but I don't like she tends to be much more private. She watches everything I do. But I don't usually name her for her own privacy reasons. You know, she would raise all four of us on her own, she never remarried, she went back to school, because she dropped out when she married my dad, and then had me, you know, urina. She got married in February of 67. They had me in mid November of 68. So she decided to go back to school, she completed her associate's then her Bachelor's than her Master's. And she went on to teach at the college where she got her nursing degree. And all of that joined the military before age 40, to become a nurse. And for the US Army, reserve corps, so she did a lot of really amazing things on her own, with me, helping out along the way, as the oldest child. So I learned to do a lot of things very young, that I probably wouldn't really be able to do now, in terms of watching siblings, cooking and cleaning, and things like that, but things that were otherwise really common at the time. And another big part of our lives was the church that we raised in. And because the whole family, my dad's family, was involved on both sides, my family were involved in the clergy, but the brother and cousins that we were most close to, went to the church where we went to and so they became a huge support system for my mom. And in a very interesting indoctrination process for me, that I would spend the better part of my teens and early 20s trying to undo. So that's the very early I, you know, we went to a private Christian school on scholarship. And when my mom graduated, they said no more scholarships. So I went to public high school, and did really well. You know, but I felt like I had been kind of thrown into this weird alternative universe where I had been used to being one of the only children of color in an entire school. And now I was in a school that was pseudo integrated. Different kids tended to be tracked based on their intelligence, but also, in part based on their socioeconomic status and, and race. And on my very first day, when I went to go in with the few kids that I didn't know, into the school cafeteria, I was stopped at the door and I was told that only the white kids ate in there, I had to go to the other cafeteria with the black and Spanish kids. And I was like, what, what are you talking about? And they were like, You eaten here. And that that was not something that my high school fixed for almost another 15 years when they finally decided to assign cafeterias, and eliminate a lot of staff. But other than that, I did choir, I did drama, I did all the things that I loved to learn, had its really great friends. And then couldn't afford to go to college. Now that my mom was working, I didn't get enough aid, and I wanted to be a doctor. And so I ended up getting just enough grants to go to community college. And then I went to work full time, and we went to school full time at nights. I went to work for Prudential insurance company, and they paid 90% tuition reimbursement. And I worked there in policyholder services, answering questions for agents for 10 states. Here I was, you know, the ages of 1819 20 ensiling complex insurance questions back when everything was in these little books, we would have to pull the pages out. And to replace them to update them. We covered all of New England and most of the East Coast with the exception of New Jersey and Massachusetts along scope
 
</strong>Michael Hingson ** 16:36
guard. So this was like 1987 88. Yes, exactly.
 
<strong>Barbara Anne Gardenhire-Mills ** 16:40
8788 89. And, and then one of the next major pivotal things in my life happens. Having been raised in a very fundamentalist religion, I had never been involved in any kind of a sexual relationship. And I got raped. And what was interesting about it, other than the fact that it was pretty bad and it was somebody I knew, I got angry. And that's, that pivoted me into advocacy. And I became a speaker. I spoke on college campuses, I spoke at my high school. I was like, oh, no, no, no, this is never going to happen to another woman. Right? Yeah. This is just not okay. And, and then I had this whole world of advocacy opened up for me. And it's funny, I'll never forget, I ended up changing my major. Because my political science class and my sophomore year of college, the professor has put a list of all of these different characteristics. He said, Well, what describes a typical politician and he was what in New Jersey, we now call commissioners, but back then we called them freeholders freeholders held land. And we put all these characteristics on a board of what a typical politician is. And he said, Georgia class, he said, Okay, everybody, if you aren't, at least, almost all of them, if not all of these, you never, ever, ever have a chance of holding any kind of high office or elected office in government. And I looked at him in my stereotypical, defiant way, when somebody says I can't do something, and said, Oh, really. And I changed my major to political science that week. And I would later tell him after I graduated from political science honors from what is now Rowan University, with concentrations in pre law and Women's Studies. I would eventually tell him go back and tell him that he was the reason why I changed my major. And he was just so blown away. He's like, Oh, wow, I'm so odd. Really told him why. And guess what, like many politicians, he ended up having an affair with a staffer and losing his his seat and his wife in the process. So I guess he was so much more like, far too many prostitutions back then, than what was listed on the board.
 
</strong>Michael Hingson ** 19:31
Do as I say, not as I do.
 
<strong>Barbara Anne Gardenhire-Mills ** 19:35
When I go ahead, no, go ahead. I was gonna say when I finished college, though, my first job right out of college. As I had left Prudential to go back full time to finish, which was good because by the time I got done Prudential no longer existed. They had moved their job offices to Jacksonville and have the office that I would have worked at had I stayed there like so many people said I should. Of course they He told me he really shouldn't leave this great job. And I said, Okay, really well watch me. And so again, I answered an ad in the newspaper. And I ended up going to work for the city of Bridgeton, in my field, actually working for the city in a new role for called the Community Development Block Grant sub recipient monitor. And my job was to create the infrastructure for monitoring funds from a community development block grants that were distributed to organizations in the community as a whole host of other things. And that was the beginning in 1992, of my 31 year career, other than one, brief six year return to insurance after having my son, my otherwise 31 year career in community and economic development.
 
</strong>Michael Hingson ** 20:59
So you got married along the way?
 
<strong>Barbara Anne Gardenhire-Mills ** 21:02
I did, but not yet. I stayed for a while. Yeah. Which is a really great question. I, I just wasn't ready. Yeah, I, I was in this I was in this weird world of, I was too white for most black boys. I was too dark for most white boys. I was not Latina. But that was what I was most often mistaken for, because of my skin tone and where I grew up. And, and I was often just a novelty, somebody wanted to be able to say that they had tried being with a black girl. And in 2012, when I was 23 years old, that culminated actually, in a second, much more serious rape scenario with a guy that I had been seeing. Who knew about the first one, we'd had conversations about the fact that his sister had been through something similar. And then myself and a friend went to a party at his house, and they, I didn't even drink, because I didn't want to be in that situation. And yet, I felt like I was drunk. And it didn't. We didn't talk about things like being date rape drugs, and things like that. But yeah, it was, it was bad. And I remember bits and pieces, and they were just kind of joking that they all wanted to know what it was like to be with a black girl. And, um, so I was very protective of myself in many ways for many years. And when I met my husband, I was in a, I was long distance seeing someone he was seeing somebody else, we could care less. And then we would be reintroduced a couple years later. And I was at a point where I was like, I just not I can't get involved with. I've had all these bad experiences with white guys and black guys. I just know, I was seeing a guy from Puerto Rico at the time. And as my husband likes to say, he just had to convince me that he was the only thing missing from my life. So he did what every other guy who wants to be with somebody does, he became a really good friend. And then we would end up finally getting married three years after our first date, which was a disaster, by the way, because our first date was literally the day of the very first Million Man March. Oh, and I said to him, What were you thinking we had ended up getting into a political conversation and realized we were about as diametrically opposed as one could be. And that's what he thought about. What was he thinking when he asked out a young black urban professional, he said he didn't know because he didn't realize I was black. He thought I was lucky not then. And then one of the jokes of that evening that still gets repeated to this day, I said, oh, and I suppose you haven't marched? And I suppose you've marched in a militia too. And he says, well, not lately. Now he was he had been on the north on a Civil War reenactment militia militia, but my husband would really appreciate your sense of humor. So no, in spite of that disastrous first date, next month, we will have been married for 25 years and together for 28. Any he was so everything I was not looking for at the time, which is probably exactly why it worked because I after all of those other experiences I had decided to find out. And we did, we got married. And, in fact, I was executive director of a nonprofit housing organization at the time, and it was selling, it's celebrating its 25th anniversary. So we postponed our talk about understanding guy, he's always supported me and said, You go be you. We actually postponed our honeymoon, so that we could get the anniversary banquet and celebration out of the way, and then go on our honeymoon without having that hanging over our heads. So he knew what kind of person he was getting together with. And he was he was fine with that. And so yeah, and we would go on, and I would have, we would have one son. And that was another pivot. This year, I was, at this point, I'm now running an organization that the nonprofit that I was with helped start, I'm used to like going around the country, and conducting training classes in housing counseling, and homeownership education for housing counselor is for the federal government on going all these great places. And then along comes this son, who God purposefully gave me to prove I have absolutely no control over anything. I remember Oh, my gosh, it was it was something else. And remember, and of course, you know, being a slightly older mom, at this point, I'm 33. Having a geriatric pregnancy just didn't sound right. At all, I'm like, Oh, my God, I've I've tested I'm sitting there in tears one day, like, how is it that I could testify and in front of the state legislature and congressional hearings that I can't get this kid to go to sleep? What is wrong?
 
</strong>Barbara Anne Gardenhire-Mills ** 27:10
got through it. I went back to the insurance industry. took a pause. 911 happened. I remember you. I remember seeing interviews with you on Larry King. And you know, one of the reasons why we chose our son's name, Colin, which is, the original Greek word for courage was after that happened, because we had, as you probably I know, you can relate based on having heard your story. I worked in Trenton and so there were people, a lot of people would commute by train. So someone I grew up with was lost. Very, very close friend of ours, his cousin was lost. But then there were other people that were actually supposed to be there that I was friends with, for various reasons that, like interviews were cancelled. A friend of mine who worked in Jersey City was supposed to cross over to work for Wall Street Journal, he was supposed to be there that morning, it got postponed to that afternoon. So many people that had so many close brushes. And so Colin seemed like a really good name. And, but it also drastically affected our funding as a nonprofit, because all the organizations where we were basically redirected already committed funds to World Trade Center efforts. And which is why to this day, I'm still firmly believe in cash accounting, and not the cruel accounting. And I went back into the insurance industry for six years. And it was fun. And I was underwriting manager for a company here in New Jersey. And and then, we unmerged with our parent company merged with another company and a whole bunch of changes started happening. And I ended up going through my next major pivot. I decided to leave a role where I was having a lot of difficulty with someone who was actively sabotaging my work. And so I decided to take a lateral move left a team of 19, several of whom were in extreme tears to help go create another department. And that behavior continued constant, what we would now call bullying but there was no such thing as bullying in the workplace. Right? And that would culminate in him. physically assaulting me on the job in a conference room full of leaders in front of witnesses. And he herniated all the discs in my neck. And what was really interesting about that is all of the other things that I had been through. They were emotional, and it was easy to recover. But the physical injury that I went in for a while I, my neck got everything swelled up so much I couldn't walk, I couldn't feel my feet. I couldn't function it was was incredibly painful. All of my C spine discs, were either damaged or bulged. And you would think, with so many people having witnessed it, it would be a no brainer, he would get fired. That's not what happened. Yeah, I was gonna ask. Yeah. That's not what happened at all. I would later find out through notes that he was giving a an a one time final warning, but this person had had a history of inappropriate behavior. And everybody would just chalk it up as to being that person. And so he had been there 20 years I had been there, three, and they decided that I was the one that needed to go. And they did what we used to call an insurance terms and other corporate terms called circle the wagons, protect their jobs. And that got ugly, very, very ugly. And Lisa Halloran was my hero. She was my, she taking the job was supposed to be a director was downgraded to a manager, which then downgraded me from management to consultant. And so she had only been there six months when this happened, she had transferred from another office. And in full integrity, she stood by me. Even when she personally was threatened, she stood by me. One point, she was told by the Vice President, I'm trying to save our jobs, you need to get in line. And she said, I would rather lose my job and be able to sleep at night, and do what you're asking me to do. And fortunately, for me, even though that left knee permanently partially disabled, I was able to find specialists, they did pay for one disc to be replaced. I did, New Jersey has binding arbitration, and the company pays for it. So there's not really much of an incentive for a binding arbitrator to actually rule in the favor of an employee. And they had argued in court that assaults were not not considered eligible for arbitration, but then tried to argue, in arbitration, that assaults belonged in court and the judge saw right through it and sent them all and joined everybody together, inviting arbitration and what was interesting is they lost. Wow, they lost and what what the ruling basically was was that the assault aside the way I was treated, including having ignored blatantly and openly admitted to ignoring their own grievance procedures process, that they had made a bad situation worse. And the funny thing is, then they then filed an appeal. At which point the arbitrator scathingly said, what part of binding arbitration Didn't you understand when you asked for binding arbitration? And they would eventually shut down all New Jersey operations. I, there's lots of rumors, I won't speculate. But yeah, almost everybody lost their jobs, all the way up to the top, including the New Jersey president. And I went back into government nonprofit work, and that's where I've been ever since.
 
<strong>Michael Hingson ** 34:26
You know, it's the insurance industry is a fascinating place. The reason I said early on that you joined in the insurance world in 1987 1988. Something like seven years before around 1980, maybe 1979. Probably 1980. Somebody in the National Federation of the Blind, which is the largest consumer organization of blind people, was at a meeting of insurance people Sitting next to a person from Prudential and said to this person, I think it also had to do with the National Association of Insurance Commissioners, but anyway said, you know, insurance companies won't provide life insurance for people who are blind. And this guy said, Yeah. And the person who I knew said, Well, why don't you do everything that you do based on evidence to actuarial statistics and evidentiary data? And you have mathematical models for everything? And the guy said, Well, absolutely. That's how we make all of our decisions. And my friends said, Well, can we see the evidence that says that blind people are a higher risk? And the guy said, Sure, no problem. Six months went by, without any indication that there was anything. And finally my friend said, so where's the evidence? And the guy from Prudential said, Well, we were working on it. We haven't found it yet, but it's there. And my friend said, you don't have any do you? You have been discriminating against blind people and other persons with disabilities is it eventually expanded. But you've been doing that simply based on prejudice, and a mistaken belief that we're a higher risk without any evidence to show for it. And on the other end, we as blind people know, we're not a higher risk. Well, what that eventually led to was a campaign in every State of the Union at the time, I was living in Massachusetts. So I ran the effort for the state of Massachusetts for the National Federation of blind in Massachusetts. But to get every state to pass a law that said, you can't discriminate against blind or other persons with physical disabilities, unless you can provide actuarial statistics or or evidentiary data. And to this day, of course, no one's been able to because it doesn't exist. Yeah. It wasn't scientific at all. It was prejudice. Yep.
 
</strong>Barbara Anne Gardenhire-Mills ** 37:00
Absolutely. Absolutely. And my husband had worked in that industry for a while. And yeah, and it both in the life insurance, but also in health and also in property and casualty. To be honest, at one point from in 95, and 96, I had gone back to insurance company, because I was recruited from a nonprofit specifically to help with a pilot program where they were reentering the urban environment to because they had stopped insuring in most cities, urban environments, because of flat roofs, and the fire risk that they support that they had. And my boss, an amazing person, his name was, Andre Howell had conceived of this idea that if we worked with people to help mitigate risk, we think that they'll actually perform well. And he was right. And we worked in a very specific target targeted neighborhood of Philadelphia, and offered like free inspections, and all kinds of things. And, and part of my job was to track the performance of that. Now, this was for all state at the time, and I will name them because at that time, they had lost more money in Hurricane Andrew than they had made in the history of the company. Yeah. And this is a program that they would eventually roll out across all the states. And I had been serving on the National Insurance Task Force which dealt with access, availability, and affordability, affordability of insurance and regional or in a metropolitan as well as rural areas, because there's a big issue with rural areas too. But interestingly, a division of theirs decided not long after I got there that they were going to start mass canceling and a non renewing policies in the state of New Jersey. And the actuarial logic behind it was they looked at all of the people who had had not an accident, apparently you get an accident every five years, they looked at all the people who had not had an accident within a five year period determined that they were due and decided that they were going to use a loophole in a tooth what was called the two for one law. For every two g non renewed you could take one new customer and they just started, guess what group hasn't had a car accident within a five year timeframe. Disabled people, seniors and those who only use vehicles for pleasure use. So here I was in the government relations divisions of a company whose state subsidiary was mass, non renewing disabled and non working individuals. We had agents that were losing clients like 90 a week, and of course, those individuals were taking other business with them, I've never. And this is on the heels of them having gotten in trouble because somebody had made a very inappropriate comment about why they wouldn't cover repairs to a property for a same sex couple. So it was a rough period for them that they would eventually overcome. But really just, that was some of the eye opening for me in terms of why my advocacy needed to be so much broader than just around women. So
 
<strong>Michael Hingson ** 40:28
is that what sort of really led you into dealing with the whole issue of inclusion and equity and so on?
 
</strong>Barbara Anne Gardenhire-Mills ** 40:36
Yes, because I had now at this point, I had worked. in Bridgeton, I had worked in Cherry Hill Township, I had worked in Camden, I had worked in Philadelphia, looking at all of this, I'm seeing all this happening, I'm looking at people use numbers in ways that they should never have to use them because they had their own proprietary insurance score. And I had to know that model. So I had to know what went into it, so I could teach it. And I realized that the problem was so much bigger than even the different things that I had in my life that were intersectional in terms of being a female being a woman of color, you know, I wasn't even dealing with the disability yet at that point. And, but just other things, and, and hearing the way people would talk about people, as groups and status as individual human beings.
 
<strong>Michael Hingson ** 41:34
You know, it's, oh, go ahead.
 
</strong>Barbara Anne Gardenhire-Mills ** 41:36
No, go ahead.
 
<strong>Michael Hingson ** 41:37
It's amazing, just how, as I said, Before, people do as I say, not as I do, how people behave, you know, and most people don't think about their own disabilities, all of you who have eyesight, and I've said it several times on this podcast, have a disability as well, your light dependent, just wait till the power goes out in the building, and you got to go off and try to scrounge for a flashlight or a smartphone. The thing is that, because so many people think that eyesight is really the only game in town, our society collectively, has worked really hard to make light on demand, a fact of life everywhere. And so we've spent basically 145 years developing this technology to make light on demand available, pretty much in a ubiquitous sort of way. So most of the time, you have light on demand until you don't like when I was in a hotel in March. And I've seen it other times since then, before being a building and settling, the power goes out and people start to scream and they don't know what to do. And the fear comes in, and I'm sitting there going so what's the problem? The the issue is, you guys are light dependent. And the reality is disability should not mean a lack of ability, because it's not. Disability is a characteristic that every single person on the planet has. And what we need to truly understand and do is to recognize that the characteristic manifests itself in different ways for different people. It doesn't mean it's not there. So let light cover up your disability, but you still have it. And you can say all day long, you don't. But you do. But but we're too arrogant sometimes to really address that and deal with it. And it's so unfortunate, when that happens so much in our world today. But but the fact is, that's that's the way it is. And so I talk about it, probably more than some people would like on the podcast, because I want the message to be heard by everyone. That disability does not mean lack of ability, and everyone has that characteristic in one way or another. For my part.
 
</strong>Barbara Anne Gardenhire-Mills ** 43:51
Yeah, go ahead. Go ahead. No, no, no, I was gonna say AB so lute Li and I loved hearing you talk about it, on the podcast that I listened to in the speeches that I listened to. Because disability disabled individuals are among some of the most discriminated individuals in this country. And that's planet. And, you know, when you were talking about what happened to you as a child in terms of what the doctors told your parents, you know, a lot of people don't realize that in this country in this country, till as recently as 1979. They were sterilizing women to keep certain women from being able to reproduce, because it will pollute the gene pool with disabled disability character, and
 
<strong>Michael Hingson ** 44:37
there were courts who backed that up. Yes. And supported eugenics like that. Yes, exactly.
 
</strong>Barbara Anne Gardenhire-Mills ** 44:43
And so, you know, I mean, depending on it had I didn't born in a different state, God knows what would have happened. Yeah. But you know, in California was one of the biggest ones. And, you know, a lot of people don't know that because we don't talk About those parts of our history, but whether I was paying attention, I'm really good at listening. And I realized that it's naturally human beings tend to want to group things. They all want to be seen as individuals, but they want to put everybody else in groups. And you could say, you know, people talk about, you know, different immigrants being stupid. I'm sorry, How many languages do you speak? Because they may be struggling in English. But most, most people I know, who have immigrated here know at least one if not five, or six. My Spanish is terrible got Mexico, to for my honeymoon. I mean, people who have all these diverse people, we are all wonderfully and perfectly made, depending on whether or not you believe in God, we've written to flee imperfectly made in God's image. Yeah. And if the Bible says God makes no mistakes, who are we to think that any one else is any less? More superior, less, less superior? Or that we're more superior than anyone else?
 
<strong>Michael Hingson ** 46:19
Well, except that in Oh God, George Burns said that he made a mistake, because he made avocado pits too large. Yeah. Oh, my God to sneak that one in.
 
</strong>Barbara Anne Gardenhire-Mills ** 46:34
Which is funny, though, only. But
 
<strong>Michael Hingson ** 46:37
I hear exactly what you're saying. The fact of the matter is, and kids especially I was talking with someone earlier today. And we were we were doing another interview, and we were talking about children and growing up and how kids are, are fun loving, they are full of adventure. And they don't have all of these agendas. And it's so unfortunate that we teach this in so many ways to children, and they grow up with these these horrible attitudes to a large degree, and there's no need for it. Children aren't evil. But we make them that way.
 
</strong>Barbara Anne Gardenhire-Mills ** 47:17
Well, we could say that about a lot of things, right? I mean, a thing is a thing. It's, it's how we use it. Now, children are born a blank slate, it's what we write on it. Right. And the younger, we can undo that the better. And which is a huge part of you know, you know, like I said, my third pivot was was my most recent pivot after going to grad school. Because I was determined, I was going to get that master's degree before I turned 50. And then getting long COVID. I was like, Okay, you're still here. What are you going to do with this? And I said, well, since grad school, I've been talking about it, because here I am this black female who's been, you know, the first list the first you know, first black female here at first black female there because I was lighter skin, I was palpable, which gets into a whole other issue. And I didn't say quote, unquote, sound black or growing up, the black kids would say your family talks white. Half of my family is white, all my cousins are all interracial. That was my way my dad's family was three possible shade. So it was just normal to me. But then in the post Obama era, it was a little bit more normalized. For a while, oh, if I had $1 for every time somebody said, Oh, she speaks so well. I'd be very, very rich. Well,
 
<strong>Michael Hingson ** 48:45
if I had $1, for every time somebody said, you're amazing. And of course, what they're really saying is, especially for a blind person, you know.
 
</strong>Barbara Anne Gardenhire-Mills ** 48:53
And so after getting COVID, and realizing I was still here, and seeing the spotlight shine on all things that were broken with our health care system, and then some, for anybody who was a person of color, who had an existing disability. Some of the things that I experienced. I actually had to I was like, Mom, you deal with the hospital, you're a nursing professor, you're Caucasian. They're not listening to me. You just deal with it, because they're not listening to me. Because there's so many of us continue to have to deal with ongoing symptoms before anybody would acknowledge that that was a real thing. The and so many people who are in the disability community, we're right in there with us. We're all in there together finding each other and social media and Facebook groups, because no one would listen to us. Mm. That's when I was like, Okay, it's, you're still here, you're here for a reason, it's time to get vocal about everything that's broken in this country about how we treat each other in general. And as the person of color in many organizations back when it was still called affirmative action. And having been part of integrating teams and corporate and government agencies, and seeing the narrative shift. Over the years, I was already getting concerned. And then when everybody was exposed to what so many of us knew, in the death of George Floyd and others, while everybody else said, Okay, stand up, this is a time for celebration, people are finally going to live, learn, change is going to happen, companies are issuing pledges everywhere, we're finally going to get the change that's been coming. And me, I'm on a webinar, still in very deep throes of long COVID with massive cognitive issues. And I said, here's my concern. And I meant to say backlash. I said, the black lashes coming. And that stuck. I see, I see, give it time. People know, when things aren't authentic. People know, when change is being shoved down their throat, people don't like being told that they're responsible for things that they didn't have happen. And saying, Now, you know, how it feels to be me is not the right response for that. And people started reading books about anti racism and all these things I said, I'm telling you, and then I repeat it, I said, I'm gonna keep using the word the black lashes coming since 2021, on record in a webinar. And now we have what we're seeing in Florida, and other states, and book burnings, and Supreme Court decisions. And all of these things as the pendulum swings back from one side to the other. And companies are eliminating diversity, equity inclusion programs, and people are leaving this fairly new kind of practice, for lack of better words. I mean, they've been, it's been slowly been evolving from diversity, diversity, inclusion, diversity, equity. And, and I've been saying for eight years, we're doing it all wrong. doing it all wrong. At no point, in over 20 years, if I ever brought a new hire into a situation without first addressing what needed to be addressed in house to create the environment that would make it possible for them to succeed, we should be doing it differently. And then, of course, after my assault, I was like, we have a serious civility issue. Just in terms of me, you can only legislate how people treat each other so much. But we have serious civility issues going on in workplaces that aren't being addressed, for all of the wrong reasons, across different groups. And it's time that we get our houses in order in terms of civility, then focus on creating the inclusive environment that it should be, then look at the equity issues within that environment, then you bring in the diversity hires that you want to bring in to help your company capitalize on the 30% return on investment that most companies that are diverse actually experience when they are run properly. In a truly, you know, culture add way, and then everybody can succeed. Otherwise, they're just hiring somebody that person comes in, they can't function, they quit. Everybody throws up their hands and says, Oh, well, we tried it didn't work, move on.
 
<strong>Michael Hingson ** 53:46
Tell me about purpose, build solutions and evolutions, if you would.
 
</strong>Barbara Anne Gardenhire-Mills ** 53:49
Sure. It's a purpose built solutions and evolutions while I was in grad school, and I've been doing coaching internally and externally, since 1997. And I was asked, in grad schools, what as part of one of my classes to come up with a two or three word way to describe what I am from a professional standpoint. And I described myself as a Resource Navigator. And because so many of my roles involved, either giving the answers or putting people into the direction where they could find the answers. And so I had been doing everything that you're not supposed to do as a business as a side hustle. And Maryam with long COVID I go ahead, I finally get my international coaching Federation certification that I've been putting off for 12 years. And my coach says, When you get to start a business, you've helped like 1000s of others when you can actually do it yourself. And I figured, okay, so put was filled solutions and evolutions was originally going to be purpose filled solutions and evolutions navigators. But I've refiled the service mark to drop the the navigators, even though I still use it. Solutions navigator was already taken. So I was like, well, everything I do is coaching around the purpose. Once your why what is your core purpose? I know mine, mine is helping others figure out theirs, and then achieve it. And after about three weeks of analysis, paralysis, and finally settled on purpose built solutions, and evolutions, a company that would offer the coaching that I had been doing, but also capitalize on my years of experience in various leadership roles, from supervisor up to Executive Director, as well as my Masters of Science and executive leadership and all that I had learned in grad school with a big focus on fixing what I felt was broken with what I call civility, inclusion, equity and diversity. And my company's turned to in June. And I have a team of consultants that support me, and a young woman that I hired from a program that I served as a leadership coach in breathe and shout out to Braven, which is a fellowship program for college students. I brought her in as an intern, and then hired her as my team. And she was a young woman who came here at the age of three, as part of her parents trying to escape Mexico. And she's DACA. And she's going through the citizenship process. And she couldn't find a job in the DEI space. And so we after a number of things, I asked her apologize for the parking. After a number of meetings, I asked her, Okay, we've had all these conversations about what I feel is wrong with the tape all of the information that I gave you, and then I want you to go and I want you to research and I want you to come back and tell me how you would redo my inclusion, equity and diversity program. And she came back. And she said, I think we need to start with mental health and physical disabilities. So this young woman who herself was an immigrant, who had was given carte blanche to look at everything that we should be looking at as part of a program that focuses on inclusion, equity and diversity, had every reason to throughout her life to come back with any number of options. And that's what she came back with. And I said, Okay, would you like a job as consultant? And how would you like to help me take take the lead and developing this program, and that's how paving the way to civility, inclusion, equity and diversity was born. Wow.
 
<strong>Michael Hingson ** 58:09
Well, that is pretty cool. And, and you're even making enough to pay her and everything, huh?
 
</strong>Barbara Anne Gardenhire-Mills ** 58:14
I am. That's a blessing. Unfortunately, it works out she's she's part time consultant. She just had her and her husband just had their second baby. And she's on maternity leave right now. But we did our first official full public offering of the program in June, it was very well received, people were blown away. They learned things, of course, that they were never taught and about everything from how the messages are even being manipulated to you know, you know why it's so important to see every person as an individual being and someone who I love Louis Brandeis Griggs was the one who I stole the spelling of it from because I would always say people want to be human beings. And he would always capitalize the B E. In being and so paving the way to civility, inclusion, equity and diversity, a new way of be in, in workplace and in life is our our most comprehensive flagship training program, who
 
<strong>Michael Hingson ** 59:24
have been some of the people who had the most influence on you as you're going through life.
 
</strong>Barbara Anne Gardenhire-Mills ** 59:31
My mom obviously has been one. I mentioned a couple of Lisa Halloran who stood by me when she had everything to risk. I have to ride or die. Best Friend's one. Unfortunately. Kathy Jagger passed actually. It'll be here next week. She was also a rape survivor and we met when I was 19. She was a little bit older too. She was 32. And we bonded and she was my best friend and mentor in so many different ways. She was the reason I went to work at Prudential. We went through all kinds of things together. And you know, she will she I referred to her as one of the greatest loves of my life. And the other one, her name is Maria Callahan, Cassidy, who she relocated to an amazing new position at Richmond University only weeks before Kathy passed. So I lost I fortunately didn't lose Maria, it's, it's hard because she's not here. But these are both people that I've known since my teens and have definitely shaped who I am. My son, actually, I've learned so much from him. My son is neurodiverse. He likes to say he's not on the spectrum. He broke the spectrum. Well, that's can and and, and he is hysterical and funny and incredibly talented and incredibly brilliant. And helping navigate the public schools where we live. And watching him continue to still get back up even when he was pushed down. Because in our school district, if you are not in the box, you're basically out of luck. So we had to get an attorney for our son when he was only in third grade, to fight for his rights, and the he knows himself. And really, his biggest challenge is he has something called dysgraphia. He can recite things verbatim, but you could give him that same thing to copy, and he struggles to copy it. And that was a very difficult educational experience for him. But now he's a mechanic, he's training to be a mechanic, he wants to own his own mechanic shop, he has a lovely girlfriend, Collins girlfriend is Ariel, they've been together since they were 14 and 16. And now they are 19 and 21. Going on 20 and 22. And she is the daughter I would have chosen. I call her the daughter I got to choose. And I've learned so much because of her a lot of her upbringing is very similar to mine, they say we've we're very careful to make sure it doesn't get weird. But they say you end up with somebody very similar to your parent. Ariel and I have definitely have a lot in common and and then I would be remiss if I didn't say my husband because even though we have a definitely have our different political beliefs. He has really just unleashed me. He, one thing he stands very firm on is equal pay for women after watching some of the experiences that I go through and he is constantly up, go do it. You got to do this, you got to speak up up, you've been offered a show. I should mention Joe Cole, Antonio, my coach, she is the one who did push me off the cliff to get my show by saying I'm booking you on a local talk show. So that you have two weeks, you have a couple of weeks to get ready to go announced your business is finally open. That's the other reason why purpose filled solutions and evolutions came in. But these are some really all unique but very interesting teachers in my life. So
 
<strong>Michael Hingson ** 1:03:36
tell me really quickly if you would about your talk show.
 
</strong>Barbara Anne Gardenhire-Mills ** 1:03:39
My talk show was an offshoot of Joe pushing me off the cliff, ironically, and we joke because Joe is my husband. But Joe is my coach and also probably one of my closest friends at this point. To Joe to Joe's once God wants J O. And Jo booked me on this talk show called Morning Coffee and gave me a couple of weeks. She said I know you can incorporate a business within 72 hours. I've seen you do it. You're going to do it. And so sure enough, on July 2 of 2021, I went in there. My business was two weeks old. And I announced and introduced myself and my one intern to the world. Somebody else who my son's girlfriend and told them about what I was looking to do and how I was going to change the world and the narrative and be a coach and offer services that I couldn't offer in my day job. And they came back to me and said the response to your episode was so amazing. Do you want to do a show? I was like, I was like I've always been the person on answering the questions or writing for government officials who are answering the questions. I've never been on that side of the mic. They said, Well, what do you think I said, Let me think about it. And I was originally going to call my blog, what the why? Kind of like instead of WTF, WT w. And I said, I have an idea. If you give me full control over who my guests are, would you be interested in doing a show called What the Why, and it would be conversations with diverse leaders from all walks of life, all races, genders, disabilities, ages, and I would interview them about what their purpose in life was and how they figured it out. And the station manager said, huh, yeah, let's do it. And so right now I'm on a brief hiatus because the station is in the middle of a move, but I'm in my second season. Of what the why with barber and and I have, I'm hoping to have you on in like, third season because you are so friggin awesome. And not because you're blind. You're just freaking awesome. Period. You just amazing. I'm completely and utterly amazing. But I have interviewed the smallest of businesses. My oldest guests had been in their 80s. My youngest recently was eight. He is a he's a math genius who video of him doing complex math at the age of three went viral. He was invited to join MENSA fours. Mom submitted it and he was accepted at age five. He and She both have long COVID Cynthia, shout out to Cynthia ad Nagin her brilliant son, Aiden. They're both brilliant. And she founded a health equity agency. And he is officially the paediatric spokesperson. He does not know he does not know his IQ. So cute. He had literally just turned eight a couple of weeks before I interviewed him in August. And one second, he's telling me what I need to understand about quantum singularities. And then the next second is holding up pieces of clay saying look at the ribbon I made. And he's what's funny about the interview we did is all three of us were having a level of a COVID flare up. So all three of us were having cognitive challenges. So
 
<strong>Michael Hingson ** 1:07:24
it was like a fun show.
 
</strong>Barbara Anne Gardenhire-Mills ** 1:07:25
It was fun. But you know, when you're with an eight year old, you roll with it. Yep. And we just kind of laugh with but he's, he's amazing. He is training to be a chess champion, because COVID has affected his ability to do outdoor sports. And he's homeschooled with a pod of other little young geniuses like Kim. And but I got to talk with the Sunni meet. One of the people I got to interview was the biker from the village people, ah, and the first woman to be the president of the National Association of government guaranteed lenders and, you know, some local elected officials. But then like, I found out a whole side to my hairdresser. And, and his story as a small business owner who's getting ready to hand it off to his daughter, now that he's in his 60s and I know what his journey was like and how his grandparents stood behind him as a black straight male wanting to do hair.
 
<strong>Michael Hingson ** 1:08:28
There you go. So you have lots of lots of people. I have one more question for you. This is a very crucial question. How tall are you?
 
</strong>Barbara Anne Gardenhire-Mills ** 1:08:38
five foot six.
 
<strong>Michael Hingson ** 1:08:40
And how tall is your husband?
 
</strong>Barbara Anne Gardenhire-Mills ** 1:08:42
five foot eight.
 
<strong>Michael Hingson ** 1:08:44
Ha we did not follow in our parents footsteps. Okay, I just wanted to check that out.
 
</strong>Barbara Anne Gardenhire-Mills ** 1:08:49
But here's the flip side to that though. Yeah, they were both named Joe. My dad was a Joseph. My husband is a Joseph.
 
<strong>Michael Hingson ** 1:08:57
There you go. And what's your son's name?
 
</strong>Barbara Anne Gardenhire-Mills ** 1:09:00
Colin
 
<strong>Michael Hingson ** 1:09:01
Cartwright. You said that Yeah. Well Colin Joseph. Okay. So there's a Joseph in
 
</strong>Barbara Anne Gardenhire-Mills ** 1:09:05
all of them in my dad was was rather dark for a mixed race man. All three of them are avid outdoorsman. In my husband's not into the same kind of football basketball. My dad was but all three of them were hunters. Okay. married to former vegetarian. Yeah,
 
<strong>Michael Hingson ** 1:09:24
there you are. If people want to reach out to you maybe learn about your coaching and and get in touch. How do they do that?
 
</strong>Barbara Anne Gardenhire-Mills ** 1:09:31
They can find me on LinkedIn. BGardenhiremills. And you spell it sure it's B G A R D E N H I R E. Mills. I'm on all forms of social media. And honestly, if they can get Barbara Anne garden Hire Mills if you Google that and What the Why it pops up the show airs on RVN R V N <a href="http://television.com" rel="nofollow">television.com</a> as well as roku. And then I believe I forwarded you some some other links to the website. I'm not going to spell out our whole ridiculously long website because I'm actually I actually bought the URLs to shorten it. So
 
<strong>Michael Hingson ** 1:10:26
how do I find it on Roku?
 
</strong>Barbara Anne Gardenhire-Mills ** 1:10:28
I believe rvn because I don't have Roku that's why it's there. Yeah. But if you go on Roku you should be able to find the channel for RV and television is supposed to be on the Roku channels are and I'll check out under the Roku channels otherwise, RV and television or there's access to it directly from my website, which is my entire name spelled out a moment of weakness. It when I was having COVID Happy hypoxia which is really not happy. But I thought somebody said to me, Oh, let it you just name your website, your company and I thought, Oh, sure. Yeah, well, yeah, well, as if my name isn't long enough purpose built solutions and evolutions because you can't have an ampersand and a website.
 
<strong>Michael Hingson ** 1:11:08
No, that's okay. I'm gonna go hunted down on Roku though. That'll be kind of fun. Awesome. Well, I want to thank you for being here. And I want to thank you for listening. I love to hear your thoughts about today. This has been a lot of fun and firebrands, life and lessons are definitely worth paying attention to and I really value the time that we got to spend. I'd love to hear your thoughts, please feel free to email me Michaelhi m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. To listen to more podcasts. But you can also find us wherever Podcasts can be found. And wherever you listen, please give us a five star rating. We appreciate it. We appreciate your insights and your comments and value them greatly. Now, of course, both Barbara Anne for you and for you listening. If you know of anyone who want to be a guest on our podcast, please let us know. We're always looking for more people to come on our podcast. I'm sure that Barbara Anne could talk to you about talk shows and in finding guests. So whatever. We'd love to hear from you and we really value your time and that you took the time to be with us today. And Barbara Anne one last time. Thank you very much for being here with us.
 
</strong>Barbara Anne Gardenhire-Mills ** 1:12:33
That an honor thank you so much for inviting me on.
 
**Michael Hingson ** 1:12:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Solutions Navigator and Servant Leader with Barbara Anne Gardenhire-Mills</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8b70e0f0-1114-41e4-97a7-f33b84f9b965.mp3?source=rss&amp;ext=asset.mp3" length="35980450" type="audio/mpeg" />
<itunes:episode>214</itunes:episode>
</item>
<item><title>Episode 213 – Unstoppable Senior Executive and Thought Leader with Denise Meridith</title>
<guid isPermaLink="false">https://pinecast.com/guid/1c767e3e-71aa-403a-9506-a70e6299a655</guid>
<pubDate>Tue, 12 Mar 2024 10:00:04 -0000</pubDate>

<itunes:duration>01:09:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3e460dda-6f5b-4c61-ab68-3c4eb4f23cd7/UM213-Denise_Meridith-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I am not sure the term “unstoppable” is good enough for our guest Denise Meridith. Denise was born in Brooklyn NY and, in part, attributes her “get things done” attitude to her upbringing in New York. As a child she wanted to be a veterinarian, but such was not to be. Denise explains that colleges back then didn’t consider women capable of assuming veterinarian positions. So, Denise got a BS degree in Wildlife Biology.
 
She then joined the U.S. Bureau of Land Management where, for 29 years, assumed a number of position including serving as the deputy director. We get to hear stories of her time with the bureau and how she moved around, something that was fairly common for government employees for awhile.
 
After serving with the bureau for more than 20 years Denise was offered “early retirement” due to the long time she served there. After retiring she became the CEO of Denise Meridith Consultants Inc (DMCI), a public and community relations firm. In 2019 she also became the CEO of The World's Best Connectors LLC, a virtual community for C-suite executives that helps other executives enhance their connections with family, employees, clients, government &amp; the media. If running two companies weren’t enough Denise also has formed a 501C3 nonprofit organization, Read to Kids US Inc to promote literacy and family bonding.
 
See what I mean about being unstoppable? Denise is quite engaging and I am sure you will discover that the time listening to our conversation goes by quickly and you may even wish to give this episode a second listen.
 
<strong>About the Guest:</strong>
 
Denise Meridith is a highly accomplished senior executive, entrepreneur and thought leader, with more than 40 years of success in government, technology, sports, and entertainment. When sexism denied her access to her childhood dream of becoming a veterinarian, she earned a BS in Wildlife Biology from Cornell University and became the first professional woman hired by the Federal Bureau of Land Management. During her 29 years with the Bureau, Meridith served in multiple states and, while Deputy Director in Washington, DC, she oversaw 200 offices, 10,000 employees and a $1.1 billion budget.
 
After early retirement from the Federal government and for the past 20 years, she has been CEO of Denise Meridith Consultants Inc (DMCI), a public and community relations firm. Since 2019, Meridith has also been CEO of The World's Best Connectors LLC, a virtual community for C-suite executives that helps other executives enhance their connections with family, employees, clients, government &amp; the media. Recently she created a 501(c)3 non-profit Read to Kids US Inc to promote literacy and family bonding.
 
During the past 25 years in Arizona, Denise founded the Phoenix Black Chamber of Commerce, Linking Sports &amp; Communities (a youth sports non-profit for 14 years), and was a Governor-appointed member of the original Arizona Sports &amp; Tourism Board. She helped win approval for State Farm Stadium for the Arizona Cardinals.  In academia, she taught sports marketing for undergraduates at Arizona State University and business operations for executives at eCornell. As a freelance reporter, she has even written 1000 articles about small businesses. Denise Meridith has won many awards for business and community development in Arizona.
 
** **
<strong>Ways to connect with Denise:</strong>
 
FREE OFFERS:
 
JOIN DENISE MERIDITH’S MAILING LIST   <a href="http://tinyurl.com/3ttt5rsu" rel="nofollow">http://tinyurl.com/3ttt5rsu</a>
 
Make your first New Year’s Resolution Now: Schedule a 15-min call to see if Denise Meridith’s Gen X &amp; Baby Boomer Executives Regaining Your Mojo  counseling or masterminds starting in January are right for you <a href="https://calendly.com/dmci2021/mastering-the-metaverse" rel="nofollow">https://calendly.com/dmci2021/mastering-the-metaverse</a>
 
LEARN MORE ABOUT Denise Meridith:
 
By reading her self-biographies published on Amazon:
o   Thoughts While Chillin’  <a href="https://www.amazon.com/dp/1791662323" rel="nofollow">https://www.amazon.com/dp/1791662323</a>
o   The Day a Roof Rat Ate My Dishwasher <a href="https://www.amazon.com/dp/1729211127" rel="nofollow">https://www.amazon.com/dp/1729211127</a>
 
Social Media:
 
Facebook:    <a href="http://www.facebook.com/denise.meridith.7" rel="nofollow">http://www.facebook.com/denise.meridith.7</a>
LinkedIn:     <a href="http://www.linkedin.com/in/denisemeridtih" rel="nofollow">http://www.linkedin.com/in/denisemeridtih</a>
Twitter:  @MeridithDP2023
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, a pleasant hello to you wherever you happen to be. I am your host, Michael Hingson. And you are listening to unstoppable mindset. We're really glad you're with us. And today we get to talk to Denise Meridith, who has a really interesting story, a few factoids, and then we will just go from there. She as a child wanted to be a veterinarian, but had some sexist issues. And they wouldn't let her do it. I want to know about that. I think the world has changed in that regard. Some but nevertheless, when she was wanting to do it, it was different. She is the first female professional hired by the Bureau of Land Management. And that's fascinating. And she's got a lot of other things to talk about. So I don't think we're going to have any problem filling up an hour Denise. So I want to welcome you to unstoppable mindset. And thanks for being here.
 
<strong>Denise Meridith ** 02:13
Well, thank you, Michael. I appreciate being invited. Looking forward to it. Well,
 
</strong>Michael Hingson ** 02:18
why don't we start then, with you talking a little bit about the the early Denise the child and all that, you know, what, where you grew up and some of that kind of stuff. And what made you interested in being a veterinarian and you know, we can take it from there? Sure.
 
<strong>Denise Meridith ** 02:34
Well, I am born in Brooklyn, like so many people in New York City, a lot of people born in Brooklyn, and then they migrate different boroughs.
 
</strong>Michael Hingson ** 02:43
Where are the best bagels in Brooklyn? Well, I
 
<strong>Denise Meridith ** 02:47
didn't stay there long enough to find okay. Yeah.
 
</strong>Michael Hingson ** 02:53
Well, okay, we're the best bagels and Queens.
 
<strong>Denise Meridith ** 02:55
We had so many people grew up in New York City. Every block will have a good bagel. So yeah,
 
</strong>Michael Hingson ** 03:03
I know. That's why I asked the question, trying to be cute. It's just like I lived in Chicago for five years. I was born in Chicago moved out when I was five. And so I don't know when things like Garrett Popcorn started. But I know that whenever I go through Chicago, I do need to go to get popcorn in O'Hare. Or if I'm in the city that I'll go to one of the places downtown. We do. We do tend to do some of the things in the world buy our food. What can I say?
 
<strong>Denise Meridith ** 03:29
Yes. All right. If that's hotdogs, yeah, that would be asking you where to get their best hotdog in Chicago. Sure.
 
</strong>Michael Hingson ** 03:34
When they're in Chicago pizza, which is different than New York pizza, but that's okay, too. Yeah, they're both great. Ah, what a world anyway.
 
<strong>Denise Meridith ** 03:44
Yeah, so I sort of grew up in knots, whatever I did grew up in Queens, and I had what I call a Norman Rockwell childhood. If you seen his paintings and pictures, that's pretty much my childhood, but some Boxster ovaries, three houses, that type of thing. My dad had grown up on a ranch in Texas. So that's why he moved to Queens. You want more land around his house there. And so we had a big lot in our house became the center of attention in the neighborhood. We had the barbecues parties. We had a finished basement with a pool table and ping pong table and all that stuff. So we were at the center of things. My dad was a renaissance man, he believe it I didn't ride horses when he grew up. He thought horses would work. He couldn't understand why people rode horses for fun once he became an adult, so instead, he hears the musician. Big bands, he played in big bands,
 
</strong>Michael Hingson ** 04:41
what did he play
 
<strong>Denise Meridith ** 04:43
any horn and also the drums and also the guitar. Anything he can get his hands on? He was an Army and Army veteran. So I played an Army band as well. He was Avature tennis player, a poet, professional photographer, you name it. You did it. And then my mom was a community organizer. So church, PTA, anything that needed somebody in charge she was it. So when you merge those two together, you get me. So I liked a lot of pay for things. My mom, she belonged to the animal association or now Humane Society. So I had all kinds of pets growing up. So it's logical that I would want to be a vet. Because there's not too many professions in New York. It could be go to Broadway and I did take dancing lessons most of my life. But you could go to Broadway, you could be a doctor, you gotta be a lawyer or bid. That was pretty much it. So I picked the vet, because Cornell was in New York one. Yeah. Got vet schools and world. Yes. When I got up there, I found out that they weren't too keen on women being vets, they were just letting like one woman a year and into vet school. And pretty much to be that woman. I knew it was gonna be me, because there'll be somebody who pretty much grew up on a farm or something, or whose parent wasn't? Preferably who went to Cornell.
 
</strong>Michael Hingson ** 06:08
What was what was their logic? I mean, of course, I'm looking at it from today's standpoint, and today's point of view, but what was there was
 
<strong>Denise Meridith ** 06:19
physical physical, that went on weren't capable being that's the women, the few that I let them know, you had to be a small animal that they work with horses or anything like that. So which I thought was pretty ironic. Could you pick up all the women, cow girls and stuff? Yeah. Why? Why they would think women in fact, why went to Cornell, I had a lot of offers when I went to Cornell, was because I had the best equine contract program in the country. And I do like horses. So anyway, I got to do a lot of horse stuff there without being a vet, my roommate, actually was from a town, she just wanted to live in a dorm. So no breaks, all the kids go, you know, I guess what I do now biking, or vaping, or something. We would go horseback riding during breaks. So during lunch, or any kind of break, after school, we would go horseback riding. So it was pretty ideal setting for me growing up. And going to that point, the ideal part of it, of course, was what a lot of people don't know about the North. isn't that different from the south in a lot of ways and that I integrated junior high school, all white, you're in high school, I integrate it in a whole white high school. Cornell there were, like 75 African Americans in my entering class of 3000. So I had a lot of experience, being in the first study only our breaking glass ceilings. So that was my growing up. And my bed story how I got not to be a bit of what happened with that was, which was fortuitous, or actually more beneficial was that I wound up majoring in wildlife biology. Have any women but they didn't say they didn't want any women. So it was a lot different atmosphere there. So three women, three women graduated with degrees in wildlife biology.
 
</strong>Michael Hingson ** 08:23
What did you do with it? Then when you got that degree? My
 
<strong>Denise Meridith ** 08:27
first job was as a wildlife biologist, believe it or not? The Bureau of Land Management. So that was I got to be the first woman in that agency.
 
</strong>Michael Hingson ** 08:37
Were there a lot of challenges in getting that job? Or were you pretty well accepted? Right from the outset? Or what?
 
<strong>Denise Meridith ** 08:44
There was always going to be challenges. Yeah. Dave, and but essentially, and that was I interviewed earlier today. And it reminded me when you're a senior in college, now, you don't just go online, put in entries, but you would have to write write letters. So people remember that you had to write letters to them and agency companies asking to be considered. And I as a wildlife biologist, there are not a lot of options are state government. Maybe that's not likely because people die in place and the state government openings there.
 
</strong>Michael Hingson ** 09:21
So what was what year was it that you graduated?
 
<strong>Denise Meridith ** 09:25
I was graduated 73.
 
</strong>Michael Hingson ** 09:27
Okay. All right. All right. Yeah. Because I'm thinking of of things like it was much later than that was like 23 years later. Well, it was actually more than that. It was like 26 years. It was like 1999 my fourth guy Doug Linney became ill with glomerular nephritis and the, the emergency vet or actually the specialists that we took her to was a woman in in a veterinarian facility that was mostly women. So, clearly there was a lot of change. But anyway, that
 
<strong>Denise Meridith ** 10:03
Yeah, well, it's I would say it's all women. Now you've made pretty
 
</strong>Michael Hingson ** 10:07
hard, but very much a lot. It is. Yeah. Yeah. Yeah, it's
 
<strong>Denise Meridith ** 10:11
timing is everything. Yeah, that's hardly very few men anymore. I don't sure exactly why. But there are very few men anymore in that field. So I wrote my letters to places that would harm wildlife people. So Fish and Wildlife Service in a Forest Service and the Bureau of Land Management. The Park Service and Forest Service both told me they didn't hire women. That was pretty plain. And what's interesting now and I talked to younger people, sort of horrified. People could say that then it wasn't. It wasn't uncommon. It wasn't thought to be different, or rude or discriminatory or anything. They. And so now, you know, I wish I kept the letters. You didn't keep going wasn't anything different. Before, right, and forest service offered me a job as a secretary, they liked my degree from Cornell. They thought I'd make a pretty good secretary. So the Bureau of Land Management is the only one that said, okay, and probably I said, it's a perfect storm. Why I got that particular job. That job had been vacant for two years. They couldn't find anybody
 
</strong>Michael Hingson ** 11:21
to take it. So they figured what the heck, we'll give her a try.
 
<strong>Denise Meridith ** 11:24
Yeah, all right. Gotta have somebody in here sooner or later. So I took that job and which was in Las Vegas, of all things of all places. And it was turned out great with an office, small office 25 people or so in office, the average age was 27. Because nobody wanted to live in Vegas at that time. We had a if you can imagine. People that age in Vegas, we had a great time. We had a great time to that office. And it's a lot of fun. I was one of six wildlife biologists in the state. Because now people have seen all the movies and the shows and everything. But at that time, while kingdom was it, the only show it mentioned, you know, that wildlife Marlon Perkins. Yep. So he was an inspiration to me and everybody who went into the field and at that time, but there weren't many of us. So I had 10 million acres to play with by myself.
 
</strong>Michael Hingson ** 12:26
With a lot of fun and what was it you were to do with those 10 million acres?
 
<strong>Denise Meridith ** 12:30
Wildlife Biology it pretty much studying patterns and populations, identifying ingredient species, we need to do the preserve them. What the big change for me was I went to school in upstate New York. And my first job was in the desert of Nevada. Yes. Completely different wildlife. So I got to learn a lot about a lot of different wildlife. In fact, the main wildlife there was desert tortoises, and my favorite, yeah, they're nice. And pup fish and the old era. That's about it.
 
</strong>Michael Hingson ** 13:09
That's about it. Well, I had desert tortoises as pets growing up. And then we lived in Mission Viejo and California in 1982 through 1989. And my in laws lived, but 2025 miles away in San Clemente. And one day they were outside and a tortoise came walking up their driveway. And they advertise because they wanted to find it. They figured it was so Taurus that belonged to someone and nobody ever claimed it. And I said I would love it. So we named him et turtle because his face was like ET. And he lived with us for for a number of years. And then the gardener left the gate open and he got out but it was fun. He loved cantaloupe. He loved rose petals.
 
<strong>Denise Meridith ** 14:02
Yeah, yeah, they're interested in pets. I had one one time that also got out. And it's something you don't think about, you know, think about you know, you think of dogs running away. You don't think your Taurus is gonna run away but
 
</strong>Michael Hingson ** 14:17
curious. Yeah. Well, it happens Mukunda What do you do, but by the same token, it was fun when he was around with us. And he figured out that we had a screen door in the backyard that went into the house and wouldn't latch but he figured out he could use his front feet and open the door and come in. That's great. And what he liked to do is go live right in front of the refrigerator because the refrigerator was nice and warm and and that caused great consternation with our cat who couldn't figure out what he was so
 
<strong>Denise Meridith ** 14:55
that's good. Well, they're smarter than we think. They are. Yeah, Well, people are asking me today Well, earlier as if you will have a master's degree in public administration, and I said, Yeah, I have a people degree and an animal degree. Yeah. And believe me, the people agree as a lot harder. Oh, yeah. Animals wildlife would do fine on its own. Okay. The reason why we have wildlife biologists is to actually figure out what to do with about the people, much
 
</strong>Michael Hingson ** 15:28
more than the animals. You're right. Exactly. So you became a wildlife biologist? And how long did she do that?
 
<strong>Denise Meridith ** 15:36
I did that for a couple of years there in Vegas. And then what I figured out was that while being from New York, you know, I'm very decisive, or aggressive or assertive, is that biologists don't make decisions. They make recommendations, I figured that out. It was like, I could do a lot more for wildlife being in more decision making capacity. So I switched from wildlife biology to environmental science, because the environmental scientists are the ones that wrote the environmental assessments, and the rules and regs and all of that type of thing. And so I was able to do a lot more for wildlife, from that position than I did from being a bog biologist.
 
</strong>Michael Hingson ** 16:25
Was that also in Las Vegas? Yeah,
 
<strong>Denise Meridith ** 16:27
so I did that for two years. And then after that I was on the road I moved at that time, which is different now. Because I assumed government can't afford it. They wanted you to move every three or four years, just like the military. So you did. So that was four years time ago. Again, because still a bit. Some people think the good old days or the bad old days, depending on what side you're on. couldn't really get another job as a first woman. And most of the western areas, they're back east where I was hired in and our job was in Silver Spring, Maryland. So I hopped back after that, I hopped back and forth across the country. Guess where the best opportunities?
 
</strong>Michael Hingson ** 17:18
Were you've been in a number of positions where you're kind of the first or first woman to do it. What were what were some of the others? Yeah,
 
<strong>Denise Meridith ** 17:28
every job in the bureau after that pretty much was the first. No, I was the first the somebody but I was deputy for resources and New Mexico, Santa Fe, New Mexico. I was associate state director lesson number two person in California. That was great. I was the head person and eastern region, which covered 31 states, West that bordered on that nice for the Mississippi. And then I was the first in only woman. Personnel call a deputy director in the United States, for the Bureau of Land Management. And Washington, DC during the Clinton Administration. That's pretty much in charge. It's a political visit the directors political position. So the deputy is sort of the one that sort of runs things as us almost a CEO type of Ryan. Oh, and that I had 10,000 employees and billion dollar budget and 200 offices. So that was very exciting.
 
</strong>Michael Hingson ** 18:34
A little bit more expensive to live in DC than in Vegas. And but but I don't know, today, Vegas is getting pretty expensive.
 
<strong>Denise Meridith ** 18:41
Yeah, I guess it's funny because Vegas even then was relatively expensive to other parts of the Southwest. Luckily, I moved to DC, you know, so long ago, and then I kept my house and move away and don't move back. I was in DC a couple of times, luckily kept my house. So it was that the thing with the government. The other reason that government doesn't move you all over the place now is that they will buy your house. And I'm sure they can't afford to do that type of thing anymore. Yeah. If you? Yeah, if you didn't want to sell it, or you couldn't sell it, the government would buy it
 
</strong>Michael Hingson ** 19:16
and move you. Do you still have your house in DC now. Now? Yeah,
 
<strong>Denise Meridith ** 19:20
I kept it I'd be very well off. But oh, yeah, I left it. So I moved to LA. Well, it's interesting selling my house in DC I could afford two houses. In Phoenix. I didn't buy two houses. Probably should have done that too. But I how low the price of the housing was here. Yeah. And now since pass COVID Since everybody knows that figured out. It's a wonderful place to live. I think it had the highest rise in prices in the country. Well, Phoenix. This past year
 
</strong>Michael Hingson ** 19:54
gets pretty hot in the summer. Now I live in Victorville. So we're on the high desert weekend. had over 100 in the summer, but you get a lot more hot for longer periods of time than we do. We'll be in the high 90s Low hundreds or so. But Phoenix tends to get hotter.
 
<strong>Denise Meridith ** 20:12
Yeah. Why about saves that has no humidity whatsoever.
 
</strong>Michael Hingson ** 20:15
Right? Most cases where I am pretty much the same thing. Yeah.
 
<strong>Denise Meridith ** 20:20
So here are the ideal temperature is probably 100 100. And Summertime is fine. Yeah.
 
</strong>Michael Hingson ** 20:27
That's when it gets to 110 115. It's a little bit a little bit different.
 
<strong>Denise Meridith ** 20:32
And we haven't been having much of that. So I guess climate change. We haven't been having as much of that. lately.
 
</strong>Michael Hingson ** 20:38
You did this summer, though, right? This past summer.
 
<strong>Denise Meridith ** 20:41
This summer. Yeah. But it was like one stretch. Yeah.
 
</strong>Michael Hingson ** 20:47
It did make national news. You're right. But still,
 
<strong>Denise Meridith ** 20:49
it was just like, a week or two. And I will trade that for 11 months and perfect. Navi
 
</strong>Michael Hingson ** 20:56
I hear you.
 
<strong>Denise Meridith ** 20:59
So but yeah, Victorville that was in my my area, you know, and I was I had a California here. So high desert was pretty interesting. It's like two different countries. In Northern California and Southern California.
 
</strong>Michael Hingson ** 21:15
Well, in Southern California, the high desert is different than the Inland Empire somewhat and both different than right on the coast. So So what do you do? It's, it's, it's the way it is, but it was 26 this morning when I woke up. Yeah. Oh, not too bad. And it was high was 59. I was pretty impressed with it. It went up by 33 degrees. So that's pretty cool. Oh,
 
<strong>Denise Meridith ** 21:43
neat sense of the word. Yeah. And we were having a fit here. Because it was a high was like 59 or 68. We're ready to jump out windows here. It was. I don't know. And nothing is here. We complain about it being cold. But we don't have jackets. You know what I mean? We don't have Cokes? We don't have anything that would make it not fairly that bad, right.
 
</strong>Michael Hingson ** 22:12
For a while I lived in the Bay Area. And there were times up in Novato where we could get over 100. But typically, it wasn't too bad. So we didn't have an air conditioner in the summer.
 
<strong>Denise Meridith ** 22:22
Oh, wow. Okay. Yeah, I lived in Sacramento. The class difference. Yeah. Yeah, that was hot. But I would tell people, you know, they come visit. And of course, you have to take them to San Francisco. They're coming to visit you. They're really not coming to visit you. So I need to always forewarn them. Okay, San Francisco, it's got to be cool. The same? And still, everybody's surprised and they get the air for Cisco. And freeze.
 
</strong>Michael Hingson ** 22:48
Yeah. Yeah. Well, yeah. Like Mark Twain said, he said this. I spent a what a winter there one week in the summer or something like that. But yeah, well, so how long did you stay with the Bureau of Land Management in
 
<strong>Denise Meridith ** 23:02
29 years, I was with them. Oh, my gosh, yeah. And I left. After I left the DC current administration, when I was had the 200 offices. And even a 200 officers didn't bother me as much as the issue is in DC. I'm a very, like I said, sort of decisive kind of person, I like results. And DC is not designed for that. You know, it's not nobody's fault. It's just not designed to make decisions. So I wanted to go back where you could actually do things, have projects that are finished, etc. So after a couple of years, I moved to Arizona, where I am now. So I've been here for 28 years. And it was great when I moved back here as the state director, and I wound up designating for national monuments. So helping get the Arizona Trail doesn't made it I upgraded all the RV parks, a lot of campgrounds, etc, etc, etc. So I was able to do things. And I love that.
 
</strong>Michael Hingson ** 24:14
And then what did you do? And
 
<strong>Denise Meridith ** 24:16
so when I left Oh, they had an early out, which they don't do that anymore, you but they used to say, Okay, have they like every so many years they would say okay, you can leave if you have based on yours, not your age. So guess what, since I started two weeks out of college, I had a lot of years and no age, so I got to retire super super early in life. And what I did is Denise married a consultant Incorporated, which is a public and community relations firm. It's actually wound up doing a lot of the same things, tourism recreation. Thanks for the outdoors I helped. Also well thanks like I Have the get the stadium built the NFL stadium built here. Several other spring training stadiums designated not just a lot of parks and star help get them designated a lot of things like that. So I did, yeah, pretty similar types of work. Except I'm from the private industry president.
 
</strong>Michael Hingson ** 25:22
So what made you leave BLM and start your own company? Just because of the out the years? Yeah,
 
<strong>Denise Meridith ** 25:30
yeah. Hard to pass that up. Or retire at that age. So yeah, got that. And and you know, it's can make up what I used to preach to people, they didn't believe me, because people go, Oh, government, so boring, and bla bla bla bla bla bla, well, it ceases to be boring when you have a pension and health care. Right. So well,
 
</strong>Michael Hingson ** 25:55
I can make it as fun as you want at all. It's all about mental attitude to
 
<strong>Denise Meridith ** 26:00
Yeah. And I was less than working for the Bureau of Land Management, because what you had, it's all scientists. Right? So this geologists, it's science, people doing science, happiest people in the world, you know, so I really enjoyed. I enjoyed them, they were enjoying their work, I enjoyed them. It was just, to me a wonderful opportunity to work with people for that long, who enjoy their work. And it's not too many people who can say that anymore. But it was unusual that why in government with our agency.
 
</strong>Michael Hingson ** 26:38
So you what, what made you start the company, you just wanted to continue doing the same sorts of things. And that was the easiest way to do it. Or, yeah,
 
<strong>Denise Meridith ** 26:47
I probably should have stayed retired now. Now, I've enjoyed what I've done. But essentially, two weeks after retirement, the story was, well, two weeks after retirement. And I'm thinking boy, gee, I can do anything. How does this you know, it's sort of a shock when you're working all the time. And like, when I was in DC, I was on the road 75% of the time, so And Arizona, I travel a lot. Oh, I could do anything. So a friend of mine called and said, Well, why don't we go to the movies, and it was like the middle of the day. And I thought, oh my god, this is good. Go to the movies. So we went to see a movie very bad. Well, I know I shouldn't but and I came back and water was coming out my front door. I've sunburst blah, blah, blah. I spent the next five weeks in a hotel. And so the only thing I can think is that I was lost my mind. Because it had happy hour every night. When I invited somebody else to join, join me and happy hour, and they go, Oh, nice. What is great opening job opened up and I think I had too much wine. This great opening open up but heading up this nonprofit. You should take a look at that. And so I did. Some I retirement didn't last very long. So I ended up that nonprofit. And I've been doing something ever since.
 
</strong>Michael Hingson ** 28:15
Just what was that nonprofit?
 
<strong>Denise Meridith ** 28:19
It was the Arizona Trail Association. You know, they were one of the longest trails in the United States. And it goes from border to border from the northern border, Arizona, New Mexico. And spectacular trail. Because Arizona is beautiful. So it's a very beautiful trail. But they were having problems getting it designated. Because yes, politics and I understand politics. I help them. Actually it was me and John McCain got together and helped get that trail designated. But I'm sort of a restless person. Sorry, I was only there for a year with them. I had my own Disney spirit consultants started anyway. So then I just did a variety of things. I like projects start finished start finish. Until about, you know pretty much on my own. until five years ago, I decided, well, why don't you get a whole group of people who like to do that. And that's when world's best connectors was started. So the current organization that I manage, and what it just made up of a bunch of folks like myself, they all have their own businesses. But we get together and people throw out ideas and we jump on them or not. We're consulting firm. If n were CEO, the CEO, we're not B to B or C it'd be all those things. We're CEO, the CEO, that what we do is help other executives what problems they come in, they need a tech person, they need a HR person, they need whatever come to us. We either have a person like that, or we can get them a person like that. So that's what we've done in the past five years
 
</strong>Michael Hingson ** 30:03
is disease murders consultants still functioning? So you have two companies? Yeah.
 
<strong>Denise Meridith ** 30:10
Well, I actually three, but we want if it gets too complicated, but no, I have a nonprofit to read to kids, us. I'm trying to get parents to read to the kids again, like they did in the old days. But the days for consultants where that comes in is, and really the reason that I met you really, at do a lot of conferencing and whatever. But I do coaching, professional coaching, or people, and particularly for Baby Boomers and Gen X, what I do is help them rediscover their mojo. That's what I call it. And so I think both of those groups pretty much had it made in the beginning of 2020. Yeah, they had figured it out. They were doing well, economy's doing well, it's all kinds of opportunities going. Everything looks fantastic. I as an example, was that in Miami for Super Bowl week with my group, a group from world's best connectors, and we were networking and going to a lot of special events, thinking of future partnerships, future contracts. And two weeks later, I come back COVID Close everything down. So and that happened to a lot of what happened, everybody but baby, I think Baby Boomers and Gen X is crooked, because it was more of a disappointment. He thought you had it figured out you could actually had everything made. And then when President says COVID stuff and pandemics over those people ran back to work. And guess what? Nobody only wants to came back. Nobody else was in the office. Yeah. Nobody else wanted to be in the office
 
</strong>Michael Hingson ** 31:57
and a bunch of them got COVID.
 
<strong>Denise Meridith ** 31:58
Yeah, so it was just, to me devastating for a lot of people in my age group. So what I do is, work with them. You can't go backwards, it's not going to change. It's not going to go back to what it was. What can we do to find your happiness? Again? A place in a position and a life that can make you happy again? Yeah, a lot of people don't notice that. Really? COVID gave them a second chance. Yes. Okay, you're gonna have another opportunity. Maybe they didn't even like that job. You know that they're complaining about low job anyway. So what can we do? They get you something that you do like or no job at all. That's delicate, and people have a hard time transitioning sometimes to retirement. And so I help people over those humps. That's what I tried to help you. So
 
</strong>Michael Hingson ** 32:55
you do a lot of coaching and helping people and so when I should explain to the folks listening out there that Denise and I met through PATA Palooza that people know what PATA Palooza is, we've talked about it a number of times on on unstoppable mindset. And for those who don't know PATA Palooza is a program that meets four times a year and the people who come are either podcasters interested in being podcasters, or want to be interviewed by podcasters. Pretty much. Those are the people that usually come. And Denise and I met there. And here we are.
 
<strong>Denise Meridith ** 33:29
Yeah, we had a, you know, I think a lot in common as far as the way we look at the world, and achieving things and being happy. So I yeah, I was very impressed with what you do what you've overcome. I do a lot of speeches. Well, now it's coming up on Black History Month. So for that Women's History Month back, but I get request, obviously. Because people want to know how, yeah, obviously, all these all these things could have been obstacles, not being a vet, that not, you know, getting certain jobs, they not getting promotions, all of that. You can look at that as an obstacle that it is, or you can figure out a way to overcome that. But
 
</strong>Michael Hingson ** 34:20
you But you made a choice, somewhere in your psyche, that you weren't going to let those kinds of things stop you and that you were going to continue to
 
<strong>Denise Meridith ** 34:28
move on. Exactly. And that's that's the only way to do it. Thanks for not gonna be equal, you know, and that's one thing that's sort of hard to take those true. Baby bonus. Well, what we see is what we see, what we see is what we get. So I if you think about I was a kid when Civil Rights Act was passed, and everybody thought everything was going to change. And it hasn't been something strange, but women can be better Now, you know, overall, they're still allowed to obstacle. So I worked with people, well, I not work with people, I hope to be a role model for people, and how not to give up. And, and I say, essentially, wonder closes, God opens another one to take it.
 
</strong>Michael Hingson ** 35:20
What's hot? What's ironic is so the same thing in a sense with the Americans with Disabilities Act, everybody thought everything was going to change, and it hasn't. Unemployment rates have dropped a little bit. But they're still incredibly high. Internet websites aren't accessible, for the most part. And we're not included in a lot of the conversations when you talk about diversity that doesn't generally include disabilities. So some of us like, like I and I've talked about it on the podcast here talk about inclusion, you either are inclusive, or you're not, there's no middle ground, you either are gonna be or you're not. But at the same time, the thing that we have, and continue to face is not included in a lot of the conversations. So I don't hear anybody talking about a disability history Awareness Month or anything like that, although there is a month dealing with disabilities, but it is not nearly as well discussed and mentioned and talked about, or included as other minorities, even though we're a larger minority than all of them.
 
<strong>Denise Meridith ** 36:24
Wow. And everybody has the potential to be in that group. And
 
</strong>Michael Hingson ** 36:29
everybody has the potential to be in that group. Every well. Well, of course, actually, in, in a technical sense, everybody is a member of that group, I believe that we've misinterpreted the definition of disability, and that disability is a characteristic that everyone has, it manifests in different ways like you can see, and your disability, at least one of your disabilities, is your light dependent, you know, the power goes out, what are you going to do, you gotta go off and try to find a light source. Thomas Edison fixed it mostly, but not totally. And so it still creeps in. So the bottom line is, everybody has a disability. You know, it's something that we, we we really should think more about, but there's a lot of fear. And people know that they can become a person with a physical disability or whatever. And so the fear keeps us from being really included, like we ought to be.
 
<strong>Denise Meridith ** 37:21
And I've always had empathy along those lines, whatever reason why parents whatever reason was, but I, when I became the director, the deputy director of the Bureau, Ada, just pretty much passed. Right. And so I hired a person to, you know, interpret that legislation for us and help people with that legislation. Or did that set off a firestorm? How couldn't you be wasting a position on that? Nobody cares about that, and nobody needs to know that. Anyway, so but I do what I do. Right. So So I went ahead. And in this case, she was a hearing impaired, but as soon as she got there, things changed people. Oh, I have a question. Oh, I don't understand this, oh, how can I do this better? And
 
</strong>Michael Hingson ** 38:19
of course, today, and of course, today, most people rightfully so would not be caught dead saying hearing impaired because people who are deaf or hard of hearing recognize impaired is, is a negative thing. And we're not even cared, you know, the, and that hasn't really translated into blindness, because so many people continue to say visually impaired, and it shouldn't be blind or low vision. Because why are we Why do you equate how much sight you have with whether you're impaired or not? And that's the issue that we're Why do you equate, whether you how much you hear is to whether you're impaired or not. That's the whole thing we have to change and it's just so hard to do, because it's so ingrained in society.
 
<strong>Denise Meridith ** 39:01
Yeah, that'll be GQ. T I A plus. As an example, you know, the it's just the getting across what we need to get credit. It's getting harder, not easier to talk to people about anything. All right. Unfortunately, it's getting harder. So but she went on to be pretty popular pretty, pretty much in demand. But I I'm doing right now, one of the projects that we're working on, and world's best connectors is business education for college athletes. So again, it sort of comes up. Most people when they think about the NCAA is ruling on name image and likeness, nio that kid's gonna get paid for playing. Like a football, man and men and footballs. That's the whole thing. And if you look at this statistic, that's where the money is. That's where it nio money is going, blah, blah, blah, man and football and so my group, we're looking at students overall. And our program is open to any student in any sport in any school. And I want people that want to go to the Olympics, I want Paralympic people, I want LGBTQ T people, I want any athlete. But again, that's different. People aren't saying that they're not thinking that at all. So we're going to be a little different that way. But I always have been different. But I think if anything, those other groups all need it more. Because right now 2% of NCAA athletes in college, become professional athletes. 2% Okay, 98% What are they gonna do afterwards? And, you know, college is not really prepared for them for that. It's no, but just they have different goals. Okay. And I don't begrudge them that they have different goals, different objectives. But what we're doing is teaching them how to create a business run a business. So they have something when they leave college, they leave our program with a business license. So they have something when they leave college, what they do with it after that, we up to them, but at least it gives them a chance and opportunity to be I say something besides a pitcher in a yearbook? Yeah.
 
</strong>Michael Hingson ** 41:25
Which is something that certainly makes sense to do.
 
<strong>Denise Meridith ** 41:30
So where it's called Project Nylo. And so I encourage people to look into it. It's pretty simple. It's www dot project. Nylo. And I <a href="http://l.com" rel="nofollow">l.com</a> Pretty simple, but the O is for ownership. And what we do is want to put ownership in the NFL, on the side of the good. Oh, that's just something different. Okay, now, I was gonna say, but you know, the things why I like liked you when I met you. And why I like your program, is there's such a need for educating the public about things. And it's getting harder and harder to do that. On paper. You know, to me, that's the anti intellectual approach that's being taken to so many things. It makes it more difficult. So I appreciate what you're doing.
 
</strong>Michael Hingson ** 42:27
You have you have in your life I'm sure had. Well, you talk a lot about mentoring, and you've been mentored a number of people who are some of the people who have been your mentors?
 
<strong>Denise Meridith ** 42:40
Um, yeah, it's interesting. Obviously, I didn't have many women. I didn't have any women mentors in Bureau, I was it so I became the permanent woman, mentor, and the Bureau of Land Management. But I did have a lot of male mentors. And that's one thing I try to get across to people know not to make stereotypes of people judgments about people you never know. My first mentor and Bureau of Land Management was older Anglo guy, and I say older, we thought he was really old, because he was 55. He's like, 2020 to 21, and whatever. So and he was a sagebrush specialist, right? That was his site. So you wouldn't think, and it was Republican conservative, you could go down the line. And we hit it off perfectly, which you wouldn't think so you can't make judgments about people. And he really helped me in the beginning, because like I said, I dealt with wildlife in New York. And we were in Nevada, though, he taught me a lot of desert, survival skills that I needed the half, and really helped me understand the bureau and it's what it did and how it did. It sounds like that. So Jim Bruner was my first mentor there. But then I had others while I'm away at hasty was the director of California for like, 30 years. He was the bureau director in California. He was awesome. Oh, God said and he would say, I like women better they work harder. Here's a big guy, Marine veteran, you know, tough guy and buzz cut until he died, you know? And so to have someone like that, except you Yeah, you know, promote you as like Kevin a year on pet Pitbull. Right. But it was very helpful. So I've had people like that. JOHN MCCAIN, ARIZONA. So I had mainly just because of the nature of the work I was said, mainly male mentors, mainly Anglo male mentors. So I do Estelle people keep an open mind about things you can learn from everyone. And I've had great support.
 
</strong>Michael Hingson ** 45:05
Was your mom, a mentor to you? Yeah,
 
<strong>Denise Meridith ** 45:09
yeah, I talked about that your parents if you're lucky. I'd be the first mentor. So I described my dad and everything that he did. And my mom was community organizer, a very strong, liberated woman, so to speak. And so for both of them, I got a little bit from both of them that helped shape me. And I, and really, they're the ones said, you could do anything? Honestly, you bet. They didn't say that, you know, they were very supportive. The track the track to get to Cornell is no easy track. In New York, it starts my mother figured it out. It pretty much started when I graduated from elementary school. I was valedictorian there. And she knew you had to get into the right Junior High School to get into the right high school to get to Cornell. Okay, she was that far ahead. So I'm thinking, so that's why I integrated the junior high school. And it was all white. I think there was 20 people of color in that whole school. And then I integrated the high school that I went to as well. And yeah, that was no easy thing. But I keep your eye on the prize and what you want out of it, what you got, and then that high school was sort of a feeder type of high school for for now.
 
</strong>Michael Hingson ** 46:40
Here's an off the wall question. Going back to mentors for a second. You mentioned John McCain. How about Cindy McCain?
 
<strong>Denise Meridith ** 46:46
Cindy is wonderful. Yeah, people I don't know, maybe most people outside of Arizona don't realize or the southwest. It was a it was a couple. Yeah. He was very important. And his decision making. And just being an I love them both. There was such a strong couple. And she's carried on she's so she has
 
</strong>Michael Hingson ** 47:17
you know, he was the visible one. Pretty much in the news and all that but she is clearly continue to move. Move forward in is a vibrant force in her own right, which is great.
 
<strong>Denise Meridith ** 47:30
Yeah, and she has I'm gonna approach her about my program, too. But hey, you know, it's Yeah, yeah. And politics in general. You know, I just don't have many I care right now, are Republican and Democrat. I've been independent all my life. So it hasn't mattered, obviously. But, but the just, we need people that have conviction, you know, and make honest decisions, not based on, you know, contributions or anything like that.
 
</strong>Michael Hingson ** 48:05
Yeah, that's really the issue is having true convictions. And we just don't see that much of it. In the world in general, like we should know.
 
<strong>Denise Meridith ** 48:13
And, you know, who knows when we'll get there again. But it's very price people. He people never really knew what he was gonna vote, you know, how he's gonna vote, even though he was a conservative Republican. So you could guess some of it. But he did a lot of environmental work this Yeah, I know, as I was working with him on it, right. So that would shock people. They would not think that would happen. But there were
 
</strong>Michael Hingson ** 48:37
a few decisions he made. I thought were a little bit strange, but you know, but that's okay. You You do what you can, but clearly, he was a man of convictions and, and was was one of the good ones. Yeah,
 
<strong>Denise Meridith ** 48:53
he was also effective. And that's one thing. There you go. You know, well, I don't know if we have to leave effective politicians anymore. But he brought a lot of money to the state. He was very obviously supportive of the military. So veterans, he did a lot to help veterans. He did a lot of, to me. Very important things that involve getting money, you have to get money to do good things. And he did. had, you know, did a good job of doing that. But, you know, so a lot of politicians now you don't see them getting money for anyone but themselves in a lot of cases. Yeah. It's pretty sad.
 
</strong>Michael Hingson ** 49:32
Yeah, we don't have the role models that we used to have them true models that you can look up to in terms of ethics and everything else. Yeah.
 
<strong>Denise Meridith ** 49:42
Sandra Day O'Connor, another person we lost. I said another wonderful person. I met her obviously through my stuff with the Bureau of Land Management. But again, you know, people couldn't predict. Yeah, she voted accordingly, you could not predict or assume, you know that she was going to do this or do that. He evaluated every issue that came up and, and, you know, stuck to her guns with it. She was very important. She also what I liked about her is that she rarely promoted education. Right now, Arizona, I don't know, I didn't look this past year are pretty much been number 49 out of 50. States and education. And she was did a lot to try to rectify that by really pushing education. She thought that people choose, right. Don't know enough about government. Yeah, it's not taught anymore. People don't know how government works. How, what is public service? Now that is, I know, Bureau and other federal agencies have a hard time getting anyone anymore. And believe me, we need civil servants. We need public servants. So who are honest, and they're just to do a good job. We need
 
</strong>Michael Hingson ** 51:09
to get leaders and it isn't just civil servants. They need to, to understand and other civil servants we need to grow leaders to write.
 
<strong>Denise Meridith ** 51:21
And I just really, a lot of people been discouraged. Like, even aside, even the science, they can't do science anymore. Right. So scientists are not happy campers as there used to be. Yeah, it's gotten very politicized. Yeah, exactly. So I don't know. But I, my, what I've decided from here on I have a few years left, maybe just a few. But anyway, is to legacy, my legacy, hopefully, would be developing future leaders. So that's what I'm doing. That's why I'm doing like this education program. We're gonna create a whole new generation of business leaders, which will be nice people that in the past, or qualities have been overlooked athletes, people don't think about them, except how fast I can run or how high they can jump. Yeah. And when you think about it, that discipline there that they had to go through to be to where they are charismatic, a lot of them are charismatic leader type people. And, you know, we're missing all of that, by just, you know, throwing them out if they can't run out in the field anymore. Yeah. I'm hoping to give them some alternatives. In turn, they can take that business degree, go back home, hire people in their area, and their community back home with a business degree and have a family business. You know, it's it's multiple, as the effects multiply dramatically, I hope, what they were doing with this program,
 
</strong>Michael Hingson ** 53:00
you mentioned earlier, read to kids tell me a little bit more about that.
 
<strong>Denise Meridith ** 53:04
Yeah, that's, that's my fun project. But I feel one I've been writing since I was 10 years. Well, probably before, but since I wrote my first book when I was 10 years old, right, dreading it, too. I was pretty good artists. But I'm concerned that people aren't. I think reading is the crux of a lot of things. Decision making, you know, rationality, everything, but my angle on it is in the past, parents rented our kids, it was one moment, you know, bedtime stories. One moment, bedtime alone, if your child quietly do something together. Now, it's pretty much an ima ComiCon fan, so not knocking marvel in particular, but now it's, you know, syndicated on another TV, watch Marvel until this time because parents are very busy. I got a lot of different jobs. It's just, to me, that's something that's been lost. And when I read the kids, us the mascot is my dog, my miniature poodle, airy, and he has five books on Amazon. And the adventures of airy are about what he's doing as he grows up so to speak. So
 
</strong>Michael Hingson ** 54:30
every right Harry writes his own books. Yeah,
 
<strong>Denise Meridith ** 54:33
he does a good job. This book sell more than my Yes. So his first haircut our first target went to the doctor right those types of issues, though he helps kids overcome those fears that they might have. But to be the key is there. I'm what I might our model is to read to a kid three to six years old 15 minutes a day. So you take that 15 minutes read in 15 Min. So we have a lot of authors in our group, you can read those books, 15 minutes. And that's just 15 minutes, which doesn't seem long, but it's, you know, face to face. Total attention, working on something together, and it just doesn't happen much anymore. Know what to say. And when we go to book shows or whatever, and type of thing, and so all the people that go to these giant, you know, now they still have a few, I was glad to find out a few giant book fairs going on. And one in Tucson, I guess. 100,000 people go to that one. It's pretty incredible. But everybody that will come up to our booth say, oh, yeah, my mom used to read to me. It's passed along. Yeah, passed along. And these people that are coming up to you are very educated, erudite people, right. So that's what I hope to do. And luckily, I had a RT O'Hagan and I'll give a shout out to him. He, during pandemic, he bought Aires books, and distributed them to nurses and hospitals. So that they could go home and read to their kids. And so you get nice letters. Oh, it's first time. My kid read out loud. Or it's the first time that ghost I hope that nice books that people would get some lessons from them dedicate my talk about? Oh, you didn't know that your kid was afraid of such and such? Yeah. You didn't know the kid was being bullied at school? Or you didn't know these things? It? Yeah. So it could open up a lot of discussions. So it's the region kids got us is that site. And it's just a little thing I do on the side. But I'm hoping it has some impact on parents, grandparents in particular, I thought grandparents were really sort of left out during COVID. You know, they couldn't even see anybody and got separated from their grandkids. My books are various books, obviously, you can get them on Kindle. You can get them on online. And so it's something that you can do now what technology you can do over what we're doing zoom, right. You can read to hear grant kid on the other side of the country through zoom. So that's what I'm hoping. Right now. I appreciate your asking about it. So the little thing I do on the side but reallocates us that's as my heart. It's something that I really like to see happen.
 
</strong>Michael Hingson ** 57:36
So how does the program work? What do you do?
 
<strong>Denise Meridith ** 57:39
What we do is just write books there online. And what we had breach over it, or we'll have starting again this year, is go to schools, you know, go to school, go to libraries. You know, Eric goes, I take Gary. And he goes, and we have, you know, the books there. And parents. Yeah, by the books we read. We have readings for our office from our, you know, our group COMM And I read some of the kids there, and whatever. So it's just getting kids excited about reading again. And parents like it too.
 
</strong>Michael Hingson ** 58:16
Alright, so I get to that is that is really cool. What books have you written?
 
<strong>Denise Meridith ** 58:20
I just have to have my own. But anyway, so he has five, but I have
 
</strong>Michael Hingson ** 58:26
He's got four paws though. So he's got a porter, right?
 
58:30
That's true thoughts, while chillin and a C h i l l i n what no G is really covers my career from being born in Brooklyn, I guess, up into my career through the Bureau of Land Management. So it's funny when you write something like that, and you call it an autobiography, because when you're young, you don't think you're gonna live that long. And then it was like, Gee, wow, I guess I had some more living to do I should write something else. So the other book is the sequel to that and it's called the year roof rat ate my dishwasher. Which people go I'd say what Okay. Roof rats are I don't know that their I guess their data. Arizona. I don't know. Anyway, we have roof rats here. A lot of people have different kinds of pests than their areas but we have roof rats, and they eat there. They have big teeth. And not like normal rats. They have big teeth. They climb trees and they eat through pipes. They eat through all kinds of things. So literally, the story opens so that book the first story is about the My dishwasher stopped working. And I had the guy come to repair it and he opened stuff up but he like jumps back and scrapes I go whoa. And he goes look at a pipe. So the rat should eaten through the PCV pipe. And that's why my dishwasher what's not working. And so what I wanted to do with this book is it's very much about Arizona. So it's an Arizona Survival Guide is what I call it. Arizona is a very particular place with very unique problems like roof rats. And so I talk about as a business person, how to survive here in Arizona, what kinds of things to consider and look out for. And I tried to tell people, it's a great place to live. People know that already. But there are some things that are different here that you have to look out for Scorpio, roof rats, rattle steaks, black nose, yeah, 115 degree temperatures now one ban. But I tried to keep it very upbeat. And I also tried to acknowledge people here in Arizona that are doing very positive things like McCain, I mentioned in there, people who, because Arizona doesn't get any recognition really has a very strange reputation outside of Arizona. And I wanted to get across that is very normal place. With it's a purple state that much into that, but it's we have people all kinds and all religions and all people think there are people of color hair for some reason, because it sort of looks that way if you walk through parts of Scottsdale, but it's gonna be majority minority state a couple of years. So there are plenty of people of color here. And it's just a wonderful place to live. So my second book while it's out, it's about me and people. I never hear what they've accomplished. It's also i My love you but who? Arizona.
 
<strong>Michael Hingson ** 1:01:51
So do you see desert tortoises these days?
 
1:01:56
I hear are Phoenix not anymore? Because it's so built up? Yeah. But the thing is, Phoenix is also spread out, believe it or not, it's the biggest city now geographically in the country. surpassed LA. So now it's the biggest Yeah. And so around the edges, people live around the edges. So they see tortoises, but they also see coyotes and rattlesnakes. So I, you know, I had my years as a wildlife biologist, I don't need that anymore.
 
</strong>Michael Hingson ** 1:02:29
Well, if people want to reach out and contact you, how do they do that? Okay.
 
1:02:34
Pretty simple. You could get my website that's about me is Denise. Meridith.
 
<strong>Michael Hingson ** 1:02:41
Can you spell that, please? Yeah, I
 
</strong>Denise Meridith ** 1:02:43
was about to do that. Oh, great. Yeah, that's people fill it in correctly. So thats D e n i s e m e r i d i t <a href="http://h.com" rel="nofollow">h.com</a>. Meridith is normally spelt with two E's, so I don't get much junk mail. But it's <a href="http://denisemeridith.com" rel="nofollow">denisemeridith.com</a> is my website. And you can sort of go from there links you to all things, world's best connectors is the <a href="http://wbcs.com" rel="nofollow">wbcs.com</a>. Again, and my ComiCon routine, but we're the WBCs that's what we pretend to be. But it's t h e w b c <a href="http://s.com" rel="nofollow">s.com</a>. And that's the other site they can go to. And I really welcome people to go in and read to <a href="http://kids.us" rel="nofollow">kids.us</a> if you want to see airy, and hear about airy, and get some kids books, but I really want to encourage people to read to their children and read to their grandchildren. It's like a lot of stars, Michael. It's getting to be a lost art. And if
 
<strong>Michael Hingson ** 1:03:43
people go to our our show notes, and so on. You have some gifts that you're giving away. Yes,
 
</strong>Denise Meridith ** 1:03:49
yes, I have. It's called the we're talking about mentors, right. So it's called a mentors almanac. One of the gifts that I'm giving away in which you can, and what it is is 365 tips on how to be a great leader. And so I have a sort of a mantra every day that you can use, that you can use in helping you mentor other people, and also hopefully help yourself at the same time. And then people can call me and when they go to my site, they can get the phone number there too. And set up a call with me about coaching. Again, I have masterminds. I'm starting a mastermind here, probably the end of the month, so call me about that. And I also do personal coaching private coaching. And while I emphasize Gen X and baby boomers I you know, really executive coach for anyone. It's just those groups are pretty in need. Right now of that. I get it kids through my events, like world's best connectors through my events with the educational program. So I'm going to be helping kids. I'm not discriminating against younger people. I'm going to be helping them. But I coach, Baby Boomers and Gen X primarily. Cool.
 
<strong>Michael Hingson ** 1:05:10
Well, again, I want to thank you for being here. This has been a lot of fun. Can you believe it? We've been doing it over an hour now, which
 
</strong>Denise Meridith ** 1:05:18
I appreciate it. It's, well, I went I'm once I met you, I know this is gonna be great. I think we're gonna stay in touch and do a
 
<strong>Michael Hingson ** 1:05:26
lot of good things. Well, I sincerely hope so and definitely want to do that. So I want to thank you again. And thanks for listening wherever you are, we really appreciate it. Whether you're listening or watching on YouTube or some other podcast source would really appreciate it. If you give us a five star rating we value your ratings very highly. And of course, needless to say, Love five star rating. So please do that. Love your opinions, any thoughts that you have about what we did today and we appreciate your opinions. If you know of anyone who ought to be a guest on unstoppable mindset. Denise, you as well. Please let us know we're always looking for additional guests, people who we can have on to tell their stories and talk about what they'd like to talk about. If you wish to reach out to me you can do so by emailing me at Michael m i c h a e l h i, at accessiBe A C C E S S I B <a href="http://e.com" rel="nofollow">e.com</a>. You can also go to our podcast webpage, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is m i c h a e l h i n g s o n So www dot Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a>. And again, love those ratings really appreciate it. And we definitely want to hear from you and get your thoughts. So, one last time, Denise, I want to thank you for being here and taking so much time to be with us.
 
</strong>Denise Meridith ** 1:06:57
Thank you, Michael and I wish you continued success.
 
**Michael Hingson ** 1:07:03
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Senior Executive and Thought Leader with Denise Meridith</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1c767e3e-71aa-403a-9506-a70e6299a655.mp3?source=rss&amp;ext=asset.mp3" length="99539610" type="audio/mpeg" />
<itunes:episode>213</itunes:episode>
</item>
<item><title>Episode 212 – Unstoppable Executive Leadership Coach and Unstuck Expert with Rob Wentz</title>
<guid isPermaLink="false">https://pinecast.com/guid/653a4c67-c61d-4ff2-9497-9445f725288d</guid>
<pubDate>Fri, 08 Mar 2024 10:00:12 -0000</pubDate>

<itunes:duration>01:07:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/86441f61-1100-42c0-9fb0-469a2a4a423d/UM212-Rob_Wentz-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I first met Rob through his podcast, the Unstuck Movement. As I tend to do when being interviewed by podcasters I asked if he would be willing to come on Unstoppable Mindset to talk about his life, his podcast and the lessons he might wish to impart. Boy did I feel like I was a winner as we talked.</p>
<p>As Rob tells us, he felt somewhat out of place as he was growing up. He couldn’t decide for some time what he wanted to do with his life. As he will tell you, he was stuck and unwilling to explore change to improve himself and his circumstances.</p>
<p>Eventually, he did come to realize that he needed to change, and change he did as you will hear. I love having discussions with people like Rob because in some ways you never know where discussions may lead. For example, Rob credits good teachers and coaches with his progress at living life. His discussions lead to a pretty deep conversation between us about teaching, teachers and how in fact we all are teachers whether employed in the profession or not.</p>
<p>Rob’s life journey is typical of someone who had to find his way in the world, but when he did, he ran with his discoveries. There are lots of life-lessons Rob offers us and I am sure you will find some good concepts in my conversation with Rob.</p>
<p><strong>About the Guest:</strong></p>
<p>Rob Z Wentz is an Executive Leadership Coach.
𝗥𝗼𝗯 𝗛𝗲𝗹𝗽𝘀 𝗗𝗿𝗶𝘃𝗲𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝘄𝗻𝗲𝗿𝘀 𝗚𝗿𝗼𝘄 𝗕𝗶𝗴𝗴𝗲𝗿, 𝗕𝗲𝘁𝘁𝗲𝗿, 𝗔𝗻𝗱 𝗙𝗮𝘀𝘁𝗲𝗿 𝗕𝘆 𝗨𝘀𝗶𝗻𝗴 𝗧𝗵𝗲 𝗩𝗜𝗧𝗔𝗟𝗦 𝗦𝘆𝘀𝘁𝗲𝗺.</p>
<p>Rob is also the founder of 𝗧𝗵𝗲 𝗔𝗰𝗮𝗱𝗲𝗺𝘆 𝗼𝗳 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲. The 𝗔𝟰𝗘 is for business owners who are serious about increasing their 𝗶𝗻𝗰𝗼𝗺𝗲, 𝗶𝗺𝗽𝗮𝗰𝘁, 𝗮𝗻𝗱 𝗶𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲. We build life-changing relationships, learn from master-level experts, network and connect with leaders, and create strategies to increase revenue and profits.</p>
<p>Rob is also an entrepreneur, best selling author, podcast host (The Unstuck Movement), social media marketer and strategist, award-winning radio personality, speaker, and influencer. For over 20 years Rob has been connecting and engaging with people in various forms of broadcasting.</p>
<p><strong>Ways to connect with Rob:</strong></p>
<p>Facebook: <a href="https://www.facebook.com/robzwentz" rel="nofollow">https://www.facebook.com/robzwentz</a>
LinkedIn: <a href="https://www.linkedin.com/in/robzcoach" rel="nofollow">https://www.linkedin.com/in/robzcoach</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p>Transcript Notes:</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there and welcome once again to unstoppable mindset. Yep, unstoppable. That's what we are. It's actually early in the morning for me out here in California where we're recording this particular episode. Our guest is Rob Wentz. I was interviewed on Rob's podcast, and he can tell us more about that. But of course, I told him the cost for being interviewed was that he had to come on unstoppable mindset. Let me chat with him a little bit. And he so graciously did it. So here we are talking all the way from California to Pennsylvania and back again, Rob, thanks very much for being on unstoppable mindset. And welcome. Of
 
<strong>Rob Wentz ** 01:56
course, Michael, it's an honor to be here. I love it. I love the idea of the platform. And I love the fact that you got up super early to do this with me. So thank you. Well,
 
</strong>Michael Hingson ** 02:05
fortunately for me, I guess I'm usually up about 530 in the morning. So it worked out, okay. And for those listening, Rob, and I share a love and interest of radio, I did radio in college, and not too much after that. But after September 11, I was interviewed a lot. So I've been associated with the media for quite a long time, Rob has been in radio for more than 20 years, he has his own podcast and, and has been very successful at it and continues to grow. He's a successful executive leadership coach, and among other things, and I think, has a lot to talk about. So let's do that. Why don't we start? Why don't you tell me a little about the earlier Rob, you know, growing up and all that sort of stuff. Or
 
<strong>Rob Wentz ** 02:50
earlier me, you know, earlier you my parents got divorced. And I was really young, probably like one year old, maybe maybe it was one. So I've two families, two siblings on each side grew up mostly with my mom, with my dad, like every other weekend growing up. Man growing up, I was kind of a I was a weird kid. You know, I think that I just started chapter in this book called The Spiritual Fitness survivor. And the chapter was going to get it out here real quick and give myself a cheap plug there. Fourth Edition spiritual fitness survivor by Amelia Ramana. He puts together these anthology books and my chapters a lot about what my early life was like, because the title of the chapter is the bold Art of Being yourself the six essential rules for unleashing the real you and I felt growing up like I never was able to, like, get who I actually was on the inside out. So I always felt like I didn't know who I was. And there was a version of me that was kind of like stuck on the inside. I didn't know how to express myself or how to communicate well. So I think on the outside people probably wouldn't have noticed cuz I've heard this from people they say, I never noticed that you felt that way or I never thought you felt these ways, you know, those sorts of things. But it's I was like, I didn't know how to be myself like I was it was a disconnect. Right. And I think a lot of people can resonate with that there was this disconnect that happened inside of me through you know, by having divorced parents and not having an outlet good communication skills, not having room to be emotionally stable. Let maybe low emotional intelligence is the right word there. And it led to this, this journey for me of figuring out how to be myself. And what does that look like for me to be myself and be confident to build my confidence build my self esteem, so I'd say my young life was I just felt out of place and I didn't feel like I fit in anywhere else. I guess it's a good way to explain it like I never felt like I really fit in. And for some reason, I gravitated towards radio looking back on it now it was, I think God, God guides us in directions, whether we knowingly know why we're heading there or not right. And I think for me radio was this outlet because this was before the internet was, right. Maybe maybe the early days of the Internet, this would been like maybe 1999 is when I started in radio. So the internet existed, but not in the form it does today. Right. And I really believe I went into radio to find my voice. Because what radio does is like, you get to you can either fake it and be a fake version of yourself, right? That you're, you're putting on this character. But as the years go on, and radio turned out, I went from like this, this character I created on the air to like, being more of me, and the more of me, I became on the air, the better I got, as a person, the more of me actually came out in real life. And those two, those two things like worked together in tandem, to help me kind of come out of my shell, I guess you could say. So my early life, that's, that was a, you know, that was a big part of my life. 10 years old, I started really loving radio and doing pretend radio shows in my bedroom. And I love professional wrestling when I was a kid, that was another kind of like, fantasy outlet, I guess, like put on like a character. And then when I was 15 years old, I got a job in radio, and my career kind of started from there.
 
</strong>Michael Hingson ** 06:32
Do you think that most kids go through this kind of stage of really not knowing themselves? And is it or is it the more the exception than the rule?
 
<strong>Rob Wentz ** 06:43
I think for sure, right? Yeah, I think a lot of kids well, especially in your teenage years, you're struggling with your identity. And that's that's why I think that the whole issue right now with teenagers and why the trans movement and and seems to be hitting so hard with that age range is because you are in like a transition of figuring out who you are, right? But I think before the age of maybe 12, or 13, you have a better sense of who you are. Instinctively, I love to ask people the question, What did you want to be when you were 10 years old, because I think it's a great place like you're old enough to tend to know what you love, just just because you love it, you don't need a reason to love it. If nobody told you to like it, you just you just like it, right. But then also at 10, you're not quite influenced by the outside world yet, or you still have your own internal desire for what you naturally gravitate towards. But I feel like I had more of that than most kids. I feel like I had more of an unsureness of who I was than most kids. And it was more of like a lack of confidence in like, how I felt on the inside. I didn't feel like was accepted on the outside. And that could have been, I don't have many memories of growing up. Right. So that could have been me thinking that. Or it could have been influenced by people in my life. I'm not totally sure. But that's just how I felt. Be i To answer your question. I think most kids do feel that way, to a certain extent. But I think I felt it more than most.
 
</strong>Michael Hingson ** 08:21
I think for me, growing up, I always wanted to be a teacher. I don't know why. But I always wanted to be a teacher. I liked teachers. I liked school. But I also, and I don't know why I thought this. I also thought, you know, who knows how life will really make me go. And what I've realized through the years having spent most of my life in professional sales. And then after September 11th, being a public speaker is in reality, I still got to be a teacher. It's just that I didn't become a teacher in the same way that teachers do in school that is with a professional job just going into a classroom every day. But I did get a secondary teaching credential. So I understand teaching professionally. And I think I still ended up being a professional teacher. Now I get to teach and as I tell people sell life and philosophy rather than selling computer hardware.
 
<strong>Rob Wentz ** 09:23
I love that because, boy, there's so many teachers out there that are actually teachers, right, that worked for schools that have not tapped into their full potential. But I mean, those teachers also are helping to shape the youth of America. So my hat's off to them because it's a hard job to do an important job and an under appreciated job. Absolutely. I think we all should strive to be teachers, right? Teaching ourselves and then teaching others I feel like that's a that's a role we all should have as you learn and grow through life and you make your message your message and you should be out there. Teaching people helping them Yeah, learn the things that you've already learned. Yeah,
 
</strong>Michael Hingson ** 10:03
in one way or another. And it may not be in the way that you think I never thought that I would end up being a public speaker and traveling the world and speaking and also even doing a podcast, I had originally thought I wanted to be a teacher in a classroom. Well, that was what I grew up with, from a standpoint of the outside world was saying, this is what a teacher is. But I've grown to realize that it's so much more and teachers, professionals are so underappreciated and so undervalued. And they, they do their best, or most of them do. I mean, there are always some that are a problem, but they do their best, and are just so under appreciated, and so not recognized for all the good that they do and the things that they bring into the world.
 
<strong>Rob Wentz ** 10:50
Yeah, I've often thought, you know, when it comes to teachers, my son's in fourth grade right now, and he goes to a really good public school, I am really happy that central Pennsylvania, we have some really good public schools here. And I think, man, to be a teacher in that, what an opportunity, an opportunity to like, work in elementary schools and to work with, you know, 10 year old kids, I, I still feel so much like a kid myself, a lot of the times. I like I love being around kids, because they're just fun. And they love what they love. They love life, they're in a good mood, they, they just like, they light things up. And I feel like oftentimes, as parents, or as adults, we kind of push the kids to the side, like go do your own. That's how I felt growing up, kind of, you know, go do your own thing. The adults are hanging out, I love to bring the kids in, I want to I'd rather hang out with the kids at the kids table, and sit at the adults table. They're just, they're fun. And they they're excited about life, and they're full of energy. So yeah, I my hat's off to teachers out there who are super passionate about what they do. I love seeing like really passionate male teachers who are intentional, because you don't have many male teachers that are very intentional with trying to, you know, help kids grow, and not just like learn what they're supposed to learn in school. But also, like, if you can be a public school teacher and slip in leadership principles and faith principles and things like that, under the radar, right? I think that's the most amazing thing. And my son's school, actually, this year, just started a leadership class, they're gonna start it in the second marking period, I was like, how cool is that they are instituting a leadership class in elementary schools. So that's amazing. And
 
</strong>Michael Hingson ** 12:39
it's too bad that all too often. It has to be slipped in under the radar. I mean, we, you know, we, it isn't dealing with any particular religion or anything. It's basic philosophical concepts. And we really should do our best to teach kids that the problem is the parents, as you point out, kids are fun loving, they're full of life. They don't have hidden agendas. That comes so much later on. And then parents or adults are always trying to warp the world to oh, this is what it really should be based on just their individual beliefs rather than themselves taking the time to learn and study anymore. Yeah, very true. Or as you would say, they get stuck.
 
<strong>Rob Wentz ** 13:29
Right, we get stuck in our own nonsense. And then we get triggered by anything that challenges us getting unstuck, right? It's kind of hilarious. Yeah. When you think about it, said, Oh,
 
</strong>Michael Hingson ** 13:40
I hear you. Why is it that people have so much struggle with change, and just really hate it? Even though change is always all around us?
 
<strong>Rob Wentz ** 13:53
Well, yeah, to talk about the ego, I guess, if your ego doesn't like change, or like, just survival, it's, I think, I think of it in a survival sense. You know, in order to survive, you'd like things to remain the same, because they're natural. And they're, that that's the way that you're used to it, the more you're used to things, the more you can predict the future, the more you can predict the future, the more safe you can be, and you can protect yourself, right? So I get, like, avoiding change is like, Okay, if I stay the same, at least, I mean, I feel like I have some sense of control of what's happening in my life, so I have a better chance of surviving, which is actually not true. And it's counterintuitive to think of it the other way, right? Because the other way of thinking of it is like, the unknown is super scary. And if I go out into the unknown, I don't know what's gonna happen next was a good chance I could die. But it's like a like the base level, I think of it, but really, that's the only way you're going to grow. And I think the whole change thing, I mean, I think part of its instinct, like survival instinct, a part of it is, you know, it's just, nobody ever teaches us So that changes good. Unless you come up with a family where they embrace change, then changes like this foreign scary concept that, oh my gosh is like terrifying because change means that like, I'm going to have to think differently. I can remember years ago, my ex wife, she was, she would tell me, you need to change these things about yourself. And I was she was trying to change me in a good way I, because I was miserable, I was so miserable with myself. And just going back to that chapter in that book, and spiritual fitness survivor, I was not able to be my authentic self. And it was like, torture, I was it was like torture for me, because I was so stuck in this version of me that I didn't want to be. And I didn't know how to get the real version out, right. So I would tell her, you want me to change, I can't change this is the way that I think this is the way that I am. This is how I am. And you're gonna have to just deal with me. That's the kind of that's what I thought. And that's what I said. And I think for a lot of people, that is the truth, right? They, and this was, I can speak directly to it. Because this was me, I did not know that I could change, I did not know that I could think differently. And that was probably in my mid 20s. That's probably around 25 Whenever I was thinking this, right, so I did not know that I could change because I did not ever have anybody in my life. Who spoke that way about change. Who's who said, you don't have to think this way. Things aren't black and white. So I think a big part of it is people and changes. They've never been around anybody that is constantly embracing change and trying to change because change is really painful, right? So you start to go to try to change and it's super painful. It's really hard, especially positive change, it's seems to be easier to change in a negative way. That seems to be an easy one. I don't know why. But like that's just like, gravitating towards all the vices in your life, you just keep diving into those meal change into a horrible person. But the change positively it's really fighting against a resistance is constantly coming against you and my mentor, his name's Ray, over door phrase and amazing man. He's been my mentor for a number of years, he's in his mid 80s. He's been a coach as long as I've been alive. And Ray always said this, to me, he's like, you're gonna feel this resistance when you're trying to change until a certain breakthrough point. And all that energy that that's resisting you is coming around behind you. And then it propels you forward and gives you momentum. But you've got to persist in the desire to change until that momentum gets behind you and starts to push you. And there's so much truth to that. And it can be so hard to see on a daily basis. I think for you know, a lot of people it's like I want to change and they really do want to change. But it's like the New Year's resolution thing, right? They put a month in, they put a couple months and they don't see it. They don't feel it. So they just stop. And then you start again later on. And you stop. And you start again later on. And you stop and that's that can be really disheartening. Yeah, don't move forward.
 
</strong>Michael Hingson ** 18:21
Well, what happened to you that you finally did change? Because clearly you have? I don't,
 
<strong>Rob Wentz ** 18:29
I had my son Max, he's nine. Right. So that was like the beginning of change. For me. That was like I knew I couldn't be I was I was I had some addictions. I had negative thinking, limiting beliefs. I was just unaware also. And I was not where I wanted to be in life, I was not who I wanted to be who that version inside of me hadn't come out, right. So that was the big, big one. I knew when Max was going to be born, I really started to work on changing. When I found out my ex wife was pregnant with him. So it's been close to 10 years. And then over that, it was like I couldn't turn it off. I think for me, and I don't know how other people feel about this. But for me, it's not an option. Like I don't have an option to not continue to grow and change because I wouldn't be able to live with myself. If I didn't. It's it's almost it's not even something that I think about. It's like, No, I have to do this. Because if I'm not pushing myself to get better, and to be a better person. And then on top of talking about success, and money and stuff, of course those are things that are on my goals list of certain levels of those things. But more it's about internally, how do I feel about myself? How am I showing up in the world? For people around me? How am I being more of service and being a Christian? It's like how am I being more like Jesus? How could I be more like Jesus on a day They bases, how can I be more loving to other people in my life? How could I be paying attention to what God's will is for my life? And what what am I supposed to be doing? How am I supposed to be acting? And that's kind of that momentum for us. So that was resistance. And it still can be sometimes. But now I feel more momentum of like, it's, for me, it's not even an option. It's like I have to continue to get better. Because if I didn't, what, what else? I look at like the purpose of life, what more of a purpose is there to life and to keep breaking through different levels of yourself, right? Finding more of your potential, finding more of who God created you to be. So for me, that's, that's my motivation for it.
 
</strong>Michael Hingson ** 20:47
So now, are you married now?
 
<strong>Rob Wentz ** 20:51
I'm engaged. I'm getting married in two months will be November 25 2023. Or I'm getting remarried. Yeah. So
 
</strong>Michael Hingson ** 21:01
you said earlier, your fiance your fiance's birthday is the sixth of December. So that's cool. Well, so what if it's not too nosy? So the way you you dealt with your ex wife? And that you're the way you are? You don't change? That's changed? Do you have conversations ever with her about that anymore? How does all that work out? With my
 
<strong>Rob Wentz ** 21:28
ex wife? Uh, huh. Wow, our relationship still rebuilding. So we haven't had. And she she's acknowledged in the in the past that I had changed. Right. But it's interesting. I'm still working through this. So I still I still don't have like a clear a clearer view of it. But it seems like, you know, when you want somebody to change, and they do change, they might they might not change the way you want them to? Yeah. Like, it doesn't work. And this is true for everyone. Because I I also tried to change her right. And I think that's that was if you talk about the there's the downfall of our relationship, we both were trying to change each other, instead of just letting each other be who we are. And that's that can be really hard. So that control factor, right. But between me and her, I, she's recognized it. But as you change I think that causes you to grow apart in certain ways. Yeah.
 
</strong>Michael Hingson ** 22:32
Especially when you're both trying to make each other change. We, my wife and I were married for 40 years, she passed this past November. But we, I think when we got married, we weren't trying to change each other, we, we actually had very dramatic differences. I'm blind, she's in a wheelchair. We came from different backgrounds. But in a sense, we have some very similar backgrounds. We both love teaching, she was a teacher for 10 years. And I went in different directions insofar as teaching. But I think even over that time of 40 years of marriage, we did change, we both did change, and grew closer together in a lot of ways. And one of the things that we really didn't want to have are walls. And that's one of the things that you've got to deal with in a marriage is not letting walls build up and not communicating. So we love to talk to each other. We did a lot of things together. I would get audio books, and we would read them together. I taught her how to listen to books, which, which was fun. And so we a lot of times instead of watching TV while we were doing different things we'd have a book on so that yeah, we we really worked at it.
 
<strong>Rob Wentz ** 23:49
That's what a great relationship that sounds like that's that's, that sounds so healthy.
 
</strong>Michael Hingson ** 23:57
We had our challenges, of course, but by the same token, it did work out well. And so we we communicated and men had a lot of fun. And I think that's really it. It's all about also having fun. That's important to do
 
<strong>Rob Wentz ** 24:10
too. Yeah, absolutely. You know, and I think when I was younger, my ex wife and I are married, you you meet people where you're at. And I noticed this, the more as life goes on, you meet people where you're at. So the kinds of people that come into your life at certain stages in your life, reflect the things that you're trying to work on, right. So I was still trying to figure out who the heck I was, and and had so much turmoil within me around that. That it brought turmoil into my relationships. So now that I'm older, I just turned 40 in June. I feel much more at peace with myself and so I seem to just I'm more peaceful with people in My life, at least I'd like to think so. You could ask other people my life, they feel the same way, but I think I am. And so I bring, it seems like I bring more peaceful people into my life and more peaceful situations. But I'm so grateful for every everybody in my life and everything that's happened in my life, I really tried to my mentor, Ray, once again to bring him up. He says, everything's a blessing, depending on how you look at it, you know? So there's a blessing in everything, if you look at it the right way. And there's so much truth in that. It's so amazing. God works everything for good for you to grow, right? So there's a blessing and everything, every curse can be a gift, depending on how you look at it. And you mentioned something about walls there. My fiance said this to me. A couple of weeks ago, it was really good. She said, There's dream builders, and there's wall builders. Because I was I was I was moaning and complaining about something, I don't know what it was. And she said, sometimes, Rob, you put up a wall, and then you'll sit there and you'll yell at it. Yeah, and I was like, That's so good. That's exactly what he wasn't mean about it. She was very loving about it. But she was just very factual. Like, you've put this wall up, and you're just yelling at the wall, just walk around it and make the dream happen. I thought that was it was profound. For me, it made it made a lot of sense to me. So
 
</strong>Michael Hingson ** 26:25
it does make a lot of sense. I think that's pretty cool. I love that expression. You build dreams, or you build walls. And it's, it's cool to build and then work at living the dream. And you know, the other side of it is that you can build a wall around a dream so that the dream doesn't evolve to. So the bottom line is that we decide, well, we're living our dream. And maybe we're not really living our dream, we've locked ourselves into something. And again, it gets back to the whole idea of change. We don't allow ourselves to evolve and change. Like we probably should.
 
<strong>Rob Wentz ** 27:02
Yeah, very true. Yeah. That's my, my personal. major purpose in life is to know, to learn and know breakthrough strategies, and then to experience breakthrough and help others experience breakthrough, right, that personal freedom that comes from breakthrough, and comes from finding more of your potential. There's nothing more invigorating and freeing than that right to break down those walls. Man, it feels so good. Which is why my podcast which you were on the unstuck movement, that's the point it's like getting unstuck, what does it take to make to have those breakthroughs and to get unstuck? I just love that. And
 
</strong>Michael Hingson ** 27:46
what's really fun about that is, as you are able to help other people do that, and and succeed, it is an ego to say, it helps you to
 
<strong>Rob Wentz ** 28:00
Yeah, it's beneficial for everybody involved. That's, I always think of Jim Collins Good to Great, right. The good news, great, the best businesses were win wins, right? So they created as many wins as possible. And that's how you win in life because you you benefit from it. And so does everybody else. Like that's the that's the goal. And I can remember being when I first started getting into personal development, I was watching a lot of Tony Robbins, and he was just talking a lot about being of service to people. And I honest to God was like being of service to people like what the heck, why would I need to be of service to other people, if I'm trying to make money or whatever it is, and I was so my perspective was so a 180 of what it is now. And I remember thinking those thoughts of like, service, like how do I be of service? What the heck, how does that even work? Like that's, that's where my head was at. So I was very stuck, to say the least. Yeah. And
 
</strong>Michael Hingson ** 29:01
obviously, you you've at least started, I won't say you figured it out, because figuring it out is a lifetime process. But you've certainly made significant progress at figuring it out.
 
<strong>Rob Wentz ** 29:10
Yes, I've, every day is another chance to do that every day when you wake up. It's another opportunity to get unstuck, because I don't know how you are when you wake up, Michael, but when I wake up, I'm like, Ah, I don't want to get up. I'm not ready to get up. I don't want to do this. Every morning. It's like every morning starts the thing over again. Like, I gotta get to bed. It's so comfy in my bed. I just want to lay here and sleep and I used to sleep a lot. I mean, I would I used to you know, I was a partier. So we'd stay up till 6am and sleep till 2pm and work seven to midnight and do it all over again and build some bad habits in my life. And the morning thing for me is like a reminder every morning. That's right. It's maybe that's why it's It's difficult every morning cuz it needs to be, I need that reminder to like, get my butt going.
 
</strong>Michael Hingson ** 30:06
For me, I know that if I have, if I, when I wake up in the morning, if I really just oh, I don't want to get up, I probably didn't get enough sleep or I'm still tired. I've learned that because a lot of times when I wake up like this morning, I usually get up about 530. And I get up because of a couple of things, one that might very well be that I wake up. The other is I have a cat who likes to get petted while she eats. And one time during the night show, come and walk on me until I get up and go pet her while she's eating. And she loves it. And I've always told her, You don't get to double dip. You can't do that more than once. A couple of times she's tried. But at 530. If I start to move, she comes up and says hello again. So I usually get up. And mostly don't mind a bit. But occasionally I just really am tired, which tells me probably I didn't get enough sleep, although I try to go to bed early. So for me, I'm used to getting up in the morning, I'm used to being up and doing things because a lot of my jobs during my sales career, were selling from the West Coast to the East Coast. And the result was that I would be up early and fat for six months when I first started one job, Karen drove me 45 miles to go to work every day. And I had to be there by six to open the office to do that. And then later on. We moved down to the Carlsbad Vista area in California. So she didn't have to do that. She wasn't such a morning person. But at the same time, she could get up to ended. But for me, personally, I didn't mind getting up. But if I started to object I went oh, why am I doing that? So I guess that's some sort of self analysis.
 
<strong>Rob Wentz ** 32:01
It's interesting. Yeah, if I if I had to get up, man, I'll get up and I'm good. Right. I did morning radio for over half a decade. You know, morning radio, I had to be there at 5am to do the morning. Good point. And I loved it. It was awesome. So I can do it. But it's almost if I have a I have to do something then I'll get up if I don't have to. And I don't wake up. I get up at seven o'clock in the morning. It's not like I sleep in or anything. It seems to me and this is maybe still something I need to work on for myself is like that motivation to pop out of bed and like be excited. Like I am excited about I love what I do. Put me in the bed so comfy in the morning. Yeah, cozy. Yeah. Well, and I don't know if that changes. I don't
 
</strong>Michael Hingson ** 32:52
pop out of bed. But I I get up. And I know what what's coming up because I've thought about it the night before. And so I'm sort of programmed to be thinking about it when I wake up, and I get up and I enjoy it. But I also have a routine in the morning, on the weekends, different story, I will sleep late on the weekends, that's the time I get to sleep and I will do that. And even the cat mostly sleeps with me and leaves me alone my guide dog alamode is very easy. He doesn't get up at all until I get up and then he's all excited and wants to play and wants to eat wants to go outside and all that. So it works out pretty well. But, you know, it is a matter of recognizing what we have to do. And most mornings I do have to get up, although not necessarily right at 530 but it's easier to do. So. That's what I do.
 
<strong>Rob Wentz ** 33:47
I often think of there's a there's a Bible verse. I'm trying to think of it right now about sleep I'm not going to be able to think of it anyways, go ahead. I was going to try to recite it but it's not coming to me. Yeah, well I know from I know for me, like there's sleep is so is so fundamental and important, right but it's something along the lines about not loving sleep. I do not love sleep because it's a thief, right? It can be Yeah, it steals your time. Still it can steal your life away. So get and get what you need. But don't be overindulge don't
 
</strong>Michael Hingson ** 34:23
over indulge. Yeah. And that can be and I can see how that could be easy to do. That generally hasn't been the way I am. Like I said weekends I'll sleep especially now since it's just me in the house. So there's nothing unless there's a specific event there's nothing that requires me to get up so I'll sleep a little bit longer, but then that helps during the week when I don't sleep as much so it's okay. Well, you know, where do where do we get our vision for life from? How do we really slim that overall and how do we Do you lean into that? Or
 
<strong>Rob Wentz ** 35:02
they question? Do I go back to that question of I go back to the question of what did you want to do when you were 10 years old? I love that question so much. It speaks to me all the time I ask people that question. Actually, I want to ask you that question. What did you want to be when you were 10?
 
</strong>Michael Hingson ** 35:18
Well, as I said, I wanted to teach. I've always liked being around people. And so I figured I wanted to be a teacher. But I also, at the same time, I think I was pretty used to the concept of my life might change over time, and we'll see how it goes. But teaching I thought would always be part of what I did.
 
<strong>Rob Wentz ** 35:42
And so, for me, I wanted to be a radio DJ, I wanted to be a professional wrestler, right? So those two things. And I was a professional wrestler when I was 18 for six months, and I was not for me. So I when I think about vision, I think like there's life leaves clues behind, right? So there are clues throughout your life, that lead towards the vision in your life. So I spend, I spent a lot of time before I was a Christian meditating, I spent a lot of time praying and meditating, and just trying to like, let myself figure out like, what is this vision for my life. And I think a lot of it comes from, and this can be different for different people. But I love the idea of making your mess your message. And I think that's the part of the vision, we get things we are dealt bad hands, in our lives in certain areas of our lives. We get through those bad things in our life. And we can use those things to help other people. But getting through those things propels us forward. So our vision is kind of dictated around how we get past those things, and what those difficult things were in our life. In a general sense, this is how I often look at it, like a vision for what I want my life to be. I've made it through these difficult areas of my life, I've experienced these breakthroughs. What's the furthest I can go outside of that? So let me go one year, let me go five years, let me go 10 years, let me go to my funeral. Let me see myself in the casket. And and this is a difficult practice. But it's really helpful if I am in my casket. You know, it's kind of like, what is your tombstone? Say? Who's at your funeral? And what are they saying about you when they're at your funeral? For me, that's my vision of what if I'm gonna form the rest of like, my successes out of that form? Everything, everything would come out of like, okay, I'm in my casket, and people are standing over me. And they're saying things about me? What are they saying about me? How have I impacted the people in that room? How many people are there? Why are they there? And then reverse engineer, I love the concept of reverse engineering, right? So reverse engineer, here I am, I passed away I lived a full life I did amazing things. Here's what they're saying about me to how do I reverse engineer? And what does that look like? And that can go in a million different directions for a million different people. But in general, that's, I think if you're going to create a real vision, not just a financial vision, or not just you know, success, climbing the success, ladder vision, but a the spiritual vision for who you want to be whenever you pass away to the rest of the world. Then all the success in the material things will come along with that. And you can put those pieces together, once you figure out what you want people to say about you? Well,
 
</strong>Michael Hingson ** 38:47
it does. The interesting part about that is, let's say you're going through that exercise and you're going what are people saying about me when I'm in my casket? If you start to think well, they're not saying very nice things about me. I think introspection is a very important thing. And when you when you're doing it if you get that kind of a message about what people are saying, that's also something to reverse engineer and say why. And now we get back to our change issue. How do we deal with that? Exactly.
 
<strong>Rob Wentz ** 39:20
If you're if you're doing and you're honest with yourself, right? You're not blinding yourself to your to your flaws, and you're seeing what people were saying about you, man, that's there you go. There's the things I need to change right there. Yeah, they're saying like, well, maybe your kids I didn't see him enough. Or your friends said, Well, he, you know, he was always so wrapped up in his work or, you know, whatever it might be. Whenever things could be. It's like, oh, that's if your conscience tells you that and you're listening to your conscience. It'll reveal what those things are. So yeah, it can be really powerful, but it's also really difficult and it can be super painful to Do right, especially if you aren't doing some things the way you want to do them?
 
</strong>Michael Hingson ** 40:03
Well, and maybe the way you want to do them isn't necessarily the best way. And that's, or it might be the best way. And that's what you have to learn. You know, for me, I a couple of lessons that I've really come to embrace. One deals with being in the World Trade Center and getting out. And as I was running literally away from tower to, I heard a voice in my head while I started by saying, God, I can't believe you got us out of a building, just have one fall on us. And I heard a voice as clearly as you and I are talking now that said, don't worry about what you can't control. Focus on what you can and the rest will take care of itself. And it said, in my case, focus on running with Roselle, and you guys will be okay. Or you'll be okay. But I heard that voice. And the part that I think is the most significant is don't worry about the things you can't control. And so like with the World Trade Center, could we have as a country figured it out and predicted it and stopped it? I still haven't seen the evidence that we really could. Maybe we could have, which is another learning experience. But I'm not convinced of that. But even so, I didn't have control over that. And so the World Trade Center happened. And a lot of people say well, don't you have survivor's guilt? Or don't you feel bad about the people who died? And yes, I feel very sad about the people who died. Do I have survivor's guilt? No, I don't. Because I didn't have control over surviving. Unless I decided I was just going to stay in the building and see what happened. But clearly, that wasn't a choice that I was going to make. So the issue is, I didn't have control over the World Trade Center happening. But what I have have and had absolute control over was how I chose to deal with the World Trade Center happening. And when the opportunity, for example, came along, to travel somewhere because somebody said we'd like to hire you to come and speak and tell us what we should learn and all that. It just resonated. And I went that seemed like the right thing to do. Chris, what I, what I tell people, when I describe it is I, I was sitting in my office thinking about the fact that people want to hire me to come and speak. selling computers can be a real challenge for a lot of reasons in terms of selling to a committee and doing all sorts of stuff. So why do I want to sell computers when people want to hire me just to come and talk to them? So but it really is a whole lot more complicated than that. And the reality is that it was worth doing. I felt at the time and still absolutely feel. Because if it helps people move on and helps people deal with their own issues, then it's worth doing.
 
<strong>Rob Wentz ** 42:42
Absolutely, man, I mean that there's the blessing that was that came out of a bad situation. You know, what a blessing that came out of that. And what, how cool, that was not how cool because people passed away. But what an interesting way and cool way for your life to transform from such a tragic event. That's, I love hearing that kind of stuff. Because, man, what a terrible day, what a terrible moment in American history. But at the same time, how many people have you helped, because of that event happening and you surviving it? Well, and
 
</strong>Michael Hingson ** 43:18
the issue is that, of course, dealing with the World Trade Center or anything like that, where an unexpected change happens. If you really stop and look at it, you can trace what you do to the choices that you made along the way. I mean, I can, I can go back and look at a lot of choices in my life that I've made. That got me to exactly where I am. A couple of the choices weren't necessarily the best. But like with the World Trade Center happening. And then I had the choice to I continue to sell computers, it's the safe thing to do. I have a good income, it should continue. But then this incredible opportunity came along. And how could I resist? That was kind of the way I looked at it. Yeah. And that's actually what what Karen felt as well. We both agreed that if it would help other people move on from September 11, for me to speak, if I could teach people a little bit more about blindness and guide dogs and other things like that and have an impact it was worth doing. And there's so many stories I've heard since about why it was worth doing.
 
<strong>Rob Wentz ** 44:27
Absolutely. And to go off of what you were saying they're the voice that you heard right as clearly as as we're talking now when you were in the World Trade Center you don't worry about what you can control. Was that some what what did it say
 
</strong>Michael Hingson ** 44:44
was it don't worry about what you can control and in this case, it was focused on running with Roselle, but it's the same thing focus on what you can and the rest will take care of itself.
 
<strong>Rob Wentz ** 44:53
So I had a dream back in. I think it was December of 2020 My ex wife and I had separated we set we were had a two year separation. And that was just it was just a real big question mark transition period of my life and for the world, right, we were still in the midst of the pandemic and stuff like that. And I had this dream. I was with my grandma. So my grandma passed away. And she, we were always close. And her and I were driving in a car and this dream over this bridge in my in my town that I live in. And she was driving, which she never drove anywhere. We're not she did, she never drove me anywhere. I bet I can recall,
 
</strong>Michael Hingson ** 45:34
except crazy.
 
<strong>Rob Wentz ** 45:38
She never drove me crazy. Okay, very sweet. But she was holding my hand. But I looked down at my hand, and it was a little kid's hand. So I was like a little kid, I was probably four or five years old. And while we're driving, going over this bridge, she leans over and gives me a big hug. And I started freaking out saying, Graham, you're gonna wreck the car, you got to look at where we're going. And she said to me, don't worry about where I'm going, just love me. And she said, Don't worry about where you're going, just love people. And obviously, that was God in the dream speaking through my grandma. And that message has stuck with me, it was such a real, I've never had a more real dream in my life. Like it hit me. I woke up crying, and I cried for days, on and off after that, so I kept reliving it. And it was it had such a visceral, like, ah, you know, I can feel right now. And I talked about it, it's just, it was so real. The truth in it, and it was so simple. So I've spent my life worrying about where I'm going to go trying to control things, right. And not spending as much time just loving the process and loving people. And so I think about that often in your what God said to you inside of the World Trade Center has made me think of that, which is kind of the same message, right? Stop worrying about how it's going to turn out how you're gonna get there, where it's gonna go, just love people while you're going through it. And that's the best that you can do.
 
</strong>Michael Hingson ** 47:06
And be open to getting messages be open to change and be open to moving forward. Yeah. Which, which brings up something and I think I know the answer to this, but tell me about the significance of the acorn and the oak tree.
 
<strong>Rob Wentz ** 47:20
Oh, man, that's going back to Ray, my mentor. That's one of his favorite stories, right? Yeah. So the entire potential of the oak tree is inside of the acorn, right? So that that giant, hundreds of foot feet tall oak tree is inside of every acorn, but if that acorns thrown in the shale, right, it's not going to do anything, if it's sitting in on your porch, it's not going to do anything. You know that acorn has to be planted in the nutrients that it needs in the ground. Right. So there's the potential in everybody to become a massive oak tree, which is, you know, just everything you'd ever want all of the potential you could ever have, is there. But if you're not planted in fertile soil, which for us would be rooted in truth, right? Having the right people in your life, having been paying attention, listening, thinking the right things, putting yourself in the right in the right situations, following following truth. I love it so much. Because the It's crazy to think like you see that acorn. And inside of that, if you plant it in the soil with all the nutrients that it needs, it is going to grow into a massive oak tree and it's not going to happen overnight. It's going to take a long time for it to get there. But all of that potential is inside of there. It's really really, I think about that is it's a fascinating concept, because it shows that we all have that potential we all have that God given potential. It might. It's not might it will look different for everyone as we grow. That's okay. We keep feeding ourselves those correct nutrients, we will we will prosper into that potential. Yeah,
 
</strong>Michael Hingson ** 49:15
exactly. And that potential is available for every single one of us. It's really a matter of dealing with getting the right nutrients and getting into the right soil. And I think instinctively most of us know how to do that. Or we allow ourselves to be guided to it. And again, all too often, we let the walls get in the way and we don't get there which is a problem.
 
<strong>Rob Wentz ** 49:42
Yeah, and for I think for most people to one of the things we're really struggling with right now in society, we need more nature in our life. You need more peace and nature, the more I get out, away from the computer, right, which of course we're on right now. But I've been spending so much more time not on my computer not on my phone. Funny thing I live in a rural area. Well, it's a smaller town. But there's a lot of rural around me. And I have some ex Mennonite friends who invent Mennonites are like, close to the Amish. They're like, they're like immediate. They're like the in between, they can't decide if their kids decide if they're Amish, they can't decide if they're civilians, right, regular civilian. So it's like this middle ground, but their ex Mennonites, and they have a landscaping and hardscaping company. And this summer, I felt so compelled to just be outside my office that I'm in right now I have two big windows in front of me. So I'm getting good. I get good sunlight. But it's like I can see how beautiful it is outside. And I'm in here on this computer all day long. So I actually went to him and said, Hey, can I do? I just wanted to do like, you know, 10 hours, maybe 15 hours a week, part time, just digging in the dirt, building stuff and being outside. And it has been so helpful. And so I've I've had so many breakthroughs, and my coaching business has grown more in the past two and a half months than it did in the past eight months, or nine months from I personally believe this from me getting away from technology, not thinking about it, not obsessing over it and doing things that are totally Honestly these things are foreign to me like I don't know how to build patios, that we're building patios, and I'm out there sweating. And I'm focusing on pounding a nail in or focusing on power washing something off, or whatever it might be. And I noticed that my life is getting better and more peaceful. A lot of my aches and pains are going away, there's shoulder pain that I often have the hip pain that I often have, these pains are not as prevalent. It's been like really eye opening. For me, it's been very, very helpful. And I feel like for a lot of people, the thing we're stressing and struggling with the most is, we're constantly going, going going. And we're not out in nature just just being and just doing.
 
</strong>Michael Hingson ** 52:17
For me, one of the things that I don't like to do, when I fly to travel somewhere to speak, I don't like to work on airplanes. And I know there are a lot of people who are doing it, I like to sit and read. It's one of the times, not the only time by any standard, but it's the time I prepare before going somewhere and unwind after being somewhere, I sit and I read and I enjoy it. I just played relax. And I find that I do much better as a speaker, when I take those hours of time to relax, because I know that when I land somewhere to speak, I need to be on from the time I land until I leave. And that's draining in a lot of ways. And so taking that time is important. And you know, I know what you're saying about being on the computer all the time. And yeah, that's something that that we don't need to do. I use my computer as a communications device and a lot of other things that that require me to use it. But I recognize that it's a tool. And I also know that if need be I can move away from it and not have a problem doing that. I'm not locked into having to be on the computer and running the computer all day every day.
 
<strong>Rob Wentz ** 53:34
Michael that thing about the airplanes so good. I love airplanes and road trips, because it's like it's it's total freedom, like an airplane, you're not responsible for anything on a road trip, unless you're driving then your response. But even on a road trip when you are driving. It's like I don't have to worry about anything else right now. All I have to do is drive this car on an airplane. It's a total it's a it's an opportunity just to fully disconnect. You have no responsibilities, and you're kind of this for me it goes back to this whole kid concept. You're kind of like a kid again. Yeah. Just Just do whatever the heck you want to do and enjoy it. I love Italy. So what's the secret for people to get unstuck? Well, the secret to get unstuck is to get some butter. You got to lather yourself up really well. There you go WIGGLE yourself out of maybe get some cooking oil or something. Get yourself out of that spot. You're trapped in every every sitcom where a kid got his head stuck between the railings of the stairs going upstairs and they butter his head up the poles head out. Yeah. But the I think the trick to getting stuck is all the things we've been talking about. One of the biggest things that's been working for me. I'm going to try to say a couple of things here and not me mix them all up together. I think getting unstuck is you need the vision, right? So in the in that book I was talking about, it's called the vital system that I created that it when I'm coaching people, I take them through the vitals, the V is for vision, the eye is for impact. The T is for transformation, or technology, depending on the conversation we're having. The A is for action, the L is for leadership, and the S is for service. So if we're going to get unstuck, we need to have a vision for our life. So you need a vision of where you're going and what does that look like. And like we talked about the funeral test, reverse engineering, the eye is for impact like we should. If you think of anybody if you can, if you can think of someone So Michael, think of somebody right now just named somebody.
 
</strong>Michael Hingson ** 55:46
Um, my favorite teacher, declarable Shimer?
 
<strong>Rob Wentz ** 55:50
Okay, declarable Shriver had an impact on your life. Oh, yeah. Like you wouldn't say his name unless he made an impact on your life. And still does. And still, right still does. So you need to make an impact. If you want to get unstuck, you have to gravitate towards impact and gravitate towards people who have made a positive impact in your life. The T. One is transformation, right? Because I think breakthrough transformation, those are things we need to experience. That's what if we want to be if we want to get unstuck, we need to transform into something new, we need to transform into a new version of ourselves or find a higher potential. But that T is also for technology, when I'm working with businesses and things like that. Oftentimes, it is using new technology, not letting technology use you. So right now we're in this whole AI space. And it seems scary, and we I don't even know it, none of us really know where this is going. But I'm going to use it to my advantage to help me move forward. So I think for a lot of businesses, using the right technology to get unstuck is very important, not sticking your head and head in the sand, being open to change the A for action. So you have to take action, I have an acronym that I always use, which is w m NNMW. We move now, no matter what. So no matter what is going on, keep moving forward. It might not be the perfect decision, but make a decision to move. The L is for leadership. We, you have to we have to be personal leaders, whether you desire to be a leader or not too bad. Like you're, you're some form of leader somewhere in your life. And if you're not leading your own life, somebody else's. And then the S is for service. How can you be of service to others? How can you show up for other people? What are you doing that is of service that gets you outside of yourself. So you're not thinking about you and your problem so much if you focus you're it's so true. And this is when I heard Tony Robbins talk about service years ago, I didn't get it. And I was so wrapped up in my own crap, that I couldn't be of service to anybody, because I couldn't get past me and my own problems. But the more I spend time helping others and being of service to others, the less I think about me, and the better I get. It's really an interesting, it's so counterintuitive, but I in a simple form. That's what I would say to get unstuck are those acronym, that acronym of the vital system. And the reason I do my podcast, the unstuck movement is because we need stories of perseverance. So we need examples. So I think it's, you know, in the beginning, you need the examples, oh, somebody else got unstuck from a situation similar to mine. So I know that I can do it too. So it's good to know. But then the vital system is like the propulsion to like, get you through that stuck period. And we're going to keep getting stuck, I feel like I you plateau, you can call it getting stuck, or you can call it plateauing. But like we all plateau at certain places in our lives. And you need to have a breakthrough to get through that next plateau, and then another one will come. And it's good to know that in life, it's really good to know and acknowledge I'm going to plateau, I'm going to get stuck stuck somewhere down the road here. And as long as I know that's going to happen now, it's not going to be this catastrophic thing when it happens. I remember thinking like, when I was younger, oh, if I just get this benchmark done for school, then I don't have to worry about anything. So I get the project done. And I'm like, Oh, I can just screw off now. But then there's always something right around the corner that's coming again. There's always something new coming right around the corner. So acknowledging life is about progress. Life is about breakthrough in you're supposed to get stuck so you can get the breakthrough to reach more of your potential.
 
</strong>Michael Hingson ** 59:52
And it all starts with making the choice to do it. Sometimes we we think we're not making the choice and we're just led to it There were pushed into it. But ultimately, it's our choice. Yeah.
 
<strong>Rob Wentz ** 1:00:03
Which is an important look at it like, well, what's there's an opportunity here, there's an opportunity to grow and everything that is bad in your life. And I know that's easy to say, because I haven't gone through some of the really difficult things other people have gone through. But I just know for myself personally, and hearing it from other people, that those things, every difficult thing is an opportunity for you to have that breakthrough.
 
</strong>Michael Hingson ** 1:00:29
And we need to really make that our mindset that it is an opportunity, life's an adventure, full of opportunity, and we just need to learn to take it when the opportunities come along. Yes, absolutely. Well, if people want, because I
 
<strong>Rob Wentz ** 1:00:47
just want to say, you know, things can happen to you in life. But if you're not in the, like, people say, like luck, there's no such thing as luck. It's whenever opportunity meets experience, right. So if you're, if you an opportunity can arise, that's an amazing opportunity. But you're not prepared by you if you've not prepared to be ready for that opportunity. So if it comes to you at the wrong time, when you're not prepared. That's not luck, right? But when you're prepared, and you've your experience, and you're ready for it, that opportunity arises. Now all the sudden, you're lucky, right? So I look at ways to be more prepared is like to constantly be working on yourself to be growing to become a better version of yourself. Because every day all day long, there's opportunities all over the place for you in your life, opportunities to help other people, opportunities for you to grow for you to serve. If you look at life, from that perspective, you will see opportunities all day long.
 
</strong>Michael Hingson ** 1:01:56
And the reality is that when you prepare, the opportunity come and when you don't prepare, the opportunities may very well have been there, but you weren't prepared enough to recognize them. And so you let them pass you by
 
<strong>Rob Wentz ** 1:02:10
you got your blinders on. So you can see them really interesting.
 
</strong>Michael Hingson ** 1:02:14
Well, if people want to reach out to you, maybe talk to you about being their coach or learn more about the unstuck movement and so on. How do they do that?
 
<strong>Rob Wentz ** 1:02:23
The best way is to get a hold of me. My website is lead impact <a href="http://transform.com" rel="nofollow">transform.com</a> lit coaching that stands for lead Impact Transform. So lead impact <a href="http://transform.com" rel="nofollow">transform.com</a> Facebook, if you want to reach out probably the easiest way to get a hold of me Rob Z Wentz. On Facebook, just send me a friend request. I'll accept the friend request. And we can chat from there. Those are the two easiest ways to get ahold and whence is spelled W E N. T Z.
 
</strong>Michael Hingson ** 1:02:52
There you go. So Rob, see whence? Well, I want to thank you for being here. And this has been an absolutely insightful and fun conversation. I've had fun. I hope you have
 
<strong>Rob Wentz ** 1:03:04
certainly had Michael say the least getting to know you too. Man. I I just want to say and honor you, I love what you do. I love your enthusiasm and your passion, the fact that you've helped so many people going back to 911. And even before that, what an incredible story you have. I'm just honored to to know you and get a chance to like, share with you and have you share with me. It means a lot to me. So thank you.
 
</strong>Michael Hingson ** 1:03:30
Well, the honor is mine. And I really appreciate all the time that you've taken with us today in the fact that we got to be on your podcast as well. So people if they want to listen to your podcast, how do they do that? What's it called again?
 
<strong>Rob Wentz ** 1:03:41
It's called the unstuck movement. And right now, the best way is to find it any podcast app, right. So podcast, Apple, Spotify, you know, every podcast app you can think of it's on there and then I put the videos right now you can see all the videos on Facebook on my Rob Z Wentz Facebook page. eventually there'll be up on YouTube and going a bunch of different places, but right now they're all on Facebook. Cool.
 
</strong>Michael Hingson ** 1:04:07
Well, thanks again for doing this and being here and I want to thank you for listening to us today. Reach out to Rob I know he'd love to hear from you. I'd love to hear from you and I'm easy to reach. You can get me by email Michael h i mi ch AE l h i addicts SV ACCE <a href="http://ssip.com" rel="nofollow">ssip.com</a> Or go to our podcast page. Got to have those WWW dot Michael Hinkson H ing s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you're listening and as Rob said, it is true for us as well. You can hear us and probably are on all sorts of different platforms and so on. Please give us a five star rating we appreciate it we love it. Love to hear your thoughts love to hear your feedback and any thing that you want to say to us and for you, Robin you listening, if you know of anyone else who we ought to have as a guest on unstoppable mindset Please let us know introduce us, we are always looking for more people to come on and chat with about whatever they want to chat about, because as Rob will tell you, this is really talking about what you want to talk about, not what I want to talk about. And that's one of the things that we really love. So Rob once more, I want to thank you for being here and taking the time with us today.
 
<strong>Rob Wentz ** 1:05:19
Thank you so much, it was an honor.
 
</strong>Michael Hingson ** 1:05:26
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Executive Leadership Coach and Unstuck Expert with Rob Wentz</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/653a4c67-c61d-4ff2-9497-9445f725288d.mp3?source=rss&amp;ext=asset.mp3" length="97197743" type="audio/mpeg" />
<itunes:episode>212</itunes:episode>
</item>
<item><title>Episode 211 – stoppable HR Strategic Leader and Consultant with Matthew Burr</title>
<guid isPermaLink="false">https://pinecast.com/guid/37580132-dd29-4a48-bd07-324d7b3d828c</guid>
<pubDate>Tue, 05 Mar 2024 10:00:35 -0000</pubDate>

<itunes:duration>01:02:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d6fc9a58-7fbc-42ae-9eca-bf7441f0cc2d/UM211-Matthew_Burr-Coverart.jpeg.jpg" />
<description><![CDATA[<p>So what does the term “HR” mean to you? What is the HR industry? How has it changed over the past several years? These are questions that our guest, Matthew Burr, answers at the beginning of our conversation. Matthew has been an HR consultant for nearly seventeen years.
 
While we do talk about the state of HR, Matthew discusses many aspects of leadership, being a coach and consultant and how all of us in the work-a-day world can learn and grow both in our working and personal lives.
 
One of the most interesting topics Matthew and I discuss deals with the first two books he published which are all about successfully paying off student loans in a fraction of the usual time. He will explain that while discipline is important, there really are strategies that may very well help you to get out from under student loans or any debt sooner rather than later. Listen in and see what lessons and thoughts you can take away from this episode of Unstoppable Mindset.
 
<strong>About the Guest:</strong>
 
Matthew Burr has over 16-years of experience working in the human resources field, starting his career as an Industrial Relations Intern at Kennedy Valve Manufacturing to most recently founding and managing a human resource consulting company; Burr Consulting, LLC, Talentscape, LLC and Co-Owner of Labor Love, a Labor, and Employment Law poster printing company. Prior to founding the consulting firm, the majority of his career was heavy industry manufacturing and healthcare. He specializes in compliance auditing, training labor and employment law, conflict resolution, performance management, labor, and employment relations.
 
Matthew has a generalist background in HR and operations, while providing strategic HR and operational solutions to his clients, focusing on small and medium sized organizations. He works as an Adjunct at Alfred State University, Tompkins Cortland Community College, and The College of St. Rose.
 
He successfully designed an HR Concentration in the business management major that aligned with both SHRM and HRCI certifications, providing opportunities for students to sit for both the SHRM-CP and aPHR certifications upon completion of the degree, concentration, and internship hours as an Assistant Professor of Management at Elmira College (Retired January 2022). Matthew is also the SHRM Certification Exam Instructor, with a current pass rate of 92% on the SHRM-SCP and 83% pass rate on the SHRM-CP and a combined 88% on both exams over a 7-year period of instructing the course (Elmira College, Collin College &amp; The College of St. Rose).
 
Matthew works as a trainer Tompkins Cortland Community College, Corning Community College, Broome Community College, and HR Instructor for Certification Preparation for the Human Resource Certification Institute (HRCI). He also acts as an On-Call Mediator and Factfinder through the Public Employment Relations Board in New York State, working with public sector employers and labor unions.
 
** **
<strong>Ways to connect with Matthew:</strong>
<a href="https://www.amazon.com/dp/B0CC4L6ZQH?ref_=cm_sw_r_apan_dp_Y6A40806CGYDQDJFVR09_1" rel="nofollow">https://www.amazon.com/dp/B0CC4L6ZQH?ref_=cm_sw_r_apan_dp_Y6A40806CGYDQDJFVR09_1</a>
<a href="http://burrconsultingllc.com/" rel="nofollow">Burr Consulting, LLC</a>
<a href="http://burrconsultingllc.com/whats-new-in-hr/" rel="nofollow">Blog: What’s New in HR</a>
<a href="https://itunes.apple.com/us/podcast/the-upstate-hr-podcast/id1244752507?mt=2" rel="nofollow">iTunes: The Upstate HR Podcast</a>
<a href="https://www.facebook.com/burrllc/" rel="nofollow">Facebook: Burr Consulting, LLC</a>
<a href="http://www.linkedin.com/in/matthewwburr/" rel="nofollow">LinkedIn: Burr Consulting, LLC</a>
Twitter: @Burrconsulting
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, once again, this is Mike Hingson and I want to welcome you to another edition of unstoppable mindset where inclusion diversity in the unexpected meet. And our guests. Matthew Burr certainly has lots of experience with the unexpected. He has been in the HR profession for 16 years, he's done a lot of teaching, he's done a lot of consulting, has amassed a great amount of expertise. And I'm gonna let him talk more about that than then. Me doing it because he's the guy who should know. So Matthew, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Matthew Burr ** 01:56
Yeah, Michael, again, appreciate you having me on here, your podcast and always happy to, to join and answer any questions and tell any any crazy stories I've dealt with over the last 16, almost 17 years, it'd be 17 years in December, I started my consulting company eight years ago in October, so October of 2015. And really like to support any organization small, you know, small organization up to medium size on the HR front and help, you know, business does really align HR strategy to the needs of their organization and watch leaders grow and evolve and become very, very well versed in the Employee Relations and making sure we're doing everything compliant as well.
 
</strong>Michael Hingson ** 02:40
Works for me, needless to say, Well, why don't we start maybe going back a little further and tell us kind of about the early Matthew, getting stuck, you know, growing up and why you ended up where you were and that kind of thing, because something had to start that process. But you you started out as a kid like the rest of us and tell me about that.
 
<strong>Matthew Burr ** 03:02
Yeah, you know, again, started out really came from Logan, Utah, right around right north of Logan, Utah. I grew up there for 14 years and then made the decision to leave home when I was 14 years old and move across the country and realized it really going down I think a bad path in life not making the best decisions. My parents separated early on in life and didn't have a great relationship with either them and was able to make the decision and come back to upstate New York and live with family when I was 15 and finish out high school and from there went on to college and I think struggle in the beginning. Right. I didn't do great in college. And ironically now i They let me teach at these schools after having a few, a few bad semesters. I'll just put it that way. But yeah, I mean, again, just kind of finding my footing, you know, early on in life and in the you know, early 2000s 2001 2002 didn't really know what I was going to do. I decided to relocate to Phoenix for a little while and move back to Utah, worked in a call center for I don't know six or seven months and realize that the academic path was probably the right place for me to be I realized there was more. I think there was a calling to get back in and finish the academic side and decided to return to New York and finished my associates degree at a community college went on to get my bachelor's degree and while I was an undergraduate decided to pursue an HR internship and I've stayed in the career field ever since and then really been able to grow into a professional I mean, and again, my education really hasn't stopped. I'm recently completing a Lean Six Sigma black belt as well. Just that actually tonight's the last class on that. So I've really been in college, buy in in certifications on and off probably for the past 22 years is trying to upskill myself and do what I can do to make a difference in the market. Damak world and also in the consulting world, so I do teach part time as well. You know, the number of schools as an adjunct professor truly enjoy that I was a full time professor for five years, retired from that field and was able to continue to do some teaching part time online. I do a lot of travel now and live out of state in Texas at times from New York. So teaching in a classroom gets incredibly complicated when you travel like that. So yeah, I mean, again, you know, spend played football golf when I was younger baseball as well, it's been a lot of time in the weight room and trying to just keep myself you know, mentally sane, dealing with some of the craziness, you know, that I deal with on the HR front, but, ya know, it's, it's been it's been a great a great life, I wouldn't ask for anything different challenges and really blessed I got to live a blessed life, which I'm appreciate elbow. So
 
</strong>Michael Hingson ** 05:53
Well, that certainly is cool by any standard, what got you from college then to go into HR? I know you started out in as an intern in a valve manufacturing company and so on. Was that HR or what got you into that?
 
<strong>Matthew Burr ** 06:10
Yeah, so when I was a senior in Elmira College, the there was a requirement to, to complete an internship and I was lucky enough, you know, in really interviewed well, to get that internship in the industrial relations department, which is your your HR department, it's an old school word for HR. My grandfather actually worked there for 35 years as an electrician. So being able to work in the same facility with some of the same people he worked with was a very unique experience. And during that internship, I had taken a Myers Briggs test personality test in one of my classes, and HR, attorney, marketing manager and financial advisor all came up with my personality aligned, the personality that align with the career and I was already doing the internship and HR looked at the other fields and really stuck with this when I did apply to law school in 2014 2015, was wait listed a number of schools and was unsuccessful in getting admitted, but I've had a good ride in the HR field. So really, the internship and then the personality test, kind of set me on the path to success in the HR field at this point.
 
</strong>Michael Hingson ** 07:25
Well, and looking at your bio, though, you clearly have and it makes perfect sense to have a knowledge or some knowledge of HR law and, and being able to be conversant in that whether you're actually a certified real degreed or whatever, lawyer, you still have a lot of knowledge that you've gained over the years about that, and I assume that that has helped a lot. Yeah,
 
<strong>Matthew Burr ** 07:50
and I did i my i do have three master's degrees. And the last one was a master's degree in jurisprudence, Labor Employment Law through two lane it's not a JD, but it is a master's degree in specific HR law, which, which has been helpful. I mean, it's an area that I've specialized in really, throughout my career and understanding it in detail. The laws change across the country, even state and local white on the HR front, I would say insurance takes daily, so it's an area you've got to be well versed in, but yeah, absolutely. And I work closely with a lot of attorneys in the work that I do. And I've always been interested in the law, labor law, employment law, so it was really a natural fit, happy to have that knowledge. And it's continuous education as things evolve, for sure. So
 
</strong>Michael Hingson ** 08:37
well, how do you define HR in the in the HR world? You know, I suppose there are probably a lot of different ways to describe it, but how would you describe HR? Um, you know, I
 
<strong>Matthew Burr ** 08:51
see it as an evolving area, I in many organizations where I think it was seen as much more administrative, you know, benefit enrollment, hire people, fire people, your new hire paperwork, the employee handbook, maybe some training too much more strategic, where we're helping align, really HR departments, with the needs of the organization, looking at business, HR, business partners, strategic partners, and helping drive business solutions through the human resources department. That's where I see it going. I think we have a long way to go. As a profession. I think that HR, the profession in general needs to understand, you know, finances and operations, customer service and the internal workings of an organization as you evolve into a more seasoned strategic professional. But yeah, you know, it's gotten from much more transactional type of work to much more strategic So, but that's where I see it going. And again, there's always I think, areas of opportunity improvement for any HR professional or any department to look at based on the needs of the organization. So
 
</strong>Michael Hingson ** 09:59
Yeah, well, obviously that can even be a moving target depending on what the organization is doing or how it's evolving as well. Sure,
 
<strong>Matthew Burr ** 10:10
absolutely. Yeah. No, absolutely. I mean, definitely. And again, I think one of the key focuses, recently has obviously been on the great resignation people, you know, the turnover rates across around the world has been astronomical, and how do we continue to maintain? You know, you know, internal growth, succession planning, when people are changing jobs every 12 to 24 months or less at this point? Right. And I, you know, again, I think mental health has become a big deal as well, I think we've had a lot of challenges with that in the workplace, the culture, the communication, all those areas, I think HR plays an intricate role in helping drive strategy on and helping evolving based on the needs of, you know, the business, the workforce, and the and really the consumer as well. So
 
</strong>Michael Hingson ** 10:56
you can think about this whole concept and phenomena that we're experiencing now where people change jobs every 12 to 24 months, it didn't used to be that way. Why is it shifted to doing that? And is that necessarily a good thing? Or how valuable would it be if we got back to more of a mindset where people stayed at one place longer?
 
<strong>Matthew Burr ** 11:23
You know, and I was talking about this yesterday with another another person. And I mentioned a study, I'd read that the study out of Europe said Gen Z is going to change jobs or change careers potentially 30 times throughout their career lifespan, right. I mean, that's, that's a, that's a huge number at this point. You're changing jobs every 12 to 15 months. There's, I think there's value in in turn, and organizations in turnover related to, you know, bringing in fresh ideas fresh, you know, fresh blood, not looking at the way we've always operated. I think that it does, it is harmful to organizations, if we're having 80 90% of turnover, every club and there's problems in an organization, right. But I think if we can show the value in in growing succession planning and developing internal talent and get that communication out to the workforce, you are going to have opportunities to recruit and retain. Look from a longevity standpoint, I think if you can retain talent, you can bring the right people in and grow talent, you're ahead of the competition, because I think that's an area that most businesses struggle with right now. And so how do we do that? How do we make sure people are empowered? Engaged? It's discussions I think most organizations around the world are having at this point.
 
</strong>Michael Hingson ** 12:45
Why do you think we've migrated toward this kind of a situation as opposed to people staying at companies a whole lot longer?
 
<strong>Matthew Burr ** 12:54
Well, I mean, you got, you know, pension, pension plans are pretty much gone at this point. I think those were big. I mean, you know, the I think the retiree benefits and things like that, that used to be offered at major corporations are non existent anymore. I think that plays a role in it. I think the loyalty factor to an extent, is gone. But I also think people are looking for promotional opportunities and growth. And I think we've got to be able to sell that internal in organizations to show there is a path to growth, a path to success, if you're willing to take on the challenge. And, you know, and do the hard work to get there. You know, again, I think that that is one area. I also think that organizations at times struggle with disengagement I think people become bored in roles. I think we have communication issues, decision making inconsistencies, the psychological workplace contract, I think is evolved at this point. You know, again, do people want hybrid remote work jobs? are we offering that as an organization? Those are all questions, I think that every organization has to look at and figure out what works best for them, and how do we recruit and retain talent? I think, you know, a lot of times what it comes down to in what I do as a consultant, at the end of the day is workplace communication. It seems like we're lacking their leadership. I think conflict management, leadership decision making is another one consistent accountabilities and other things as well. The accountability factor is another area to think about there too. You know, again, I think the equity of processes and policies internal is another thing to take a look at. I mean, all those things I think play a role in the churn and dissatisfaction at times in the workplace. I think if you can get your hands around those as as an organization you're going to be in much better position you know, to be competitive and recruit retain people.
 
</strong>Michael Hingson ** 14:53
Yeah, um, this year, maybe I miss assess Same, but it seems to be that we're finding more groups striking than I've seen in quite a while. Is it just kind of coincidence that we've had like the writers and the actors and the I guess, United Auto Workers? I don't know, what are they still planning a strike? Or did they come to an agreement and then hotel workers and there are others, seeing a lot more people in essentially unionizing kind of environments are striking more than I think we've had in the past. Does that really hold true? Or am I miss assessing that?
 
<strong>Matthew Burr ** 15:38
Yeah, I mean, again, I think that, you know, one thing I will say about it is labor does have the advantage to an extent for sure. I mean, I think there is absolute, the labor and union or non union, I think people know, they have the advantage, because there is so many there are so many job openings. There. There is a need for workers. And frankly, I mean, again, some of the settlements, some of these other unions have gotten pilots, I think, you know, the railroad workers have really set the bar pretty high and the UAW coming in wanting like a 50%. pay increase. Yeah, 30 hour week. So yeah, UPS also made sure I don't I don't want to forget the Teamsters and ups, that was another major settlement for labor at this point. So you've seen some significant settlements related to, you know, related to this. And and so, you know, again, I think that yeah, I mean, you see, strike Starbucks is another one at this point. Yeah. I've seen it. But ya know, I think that labor has the advantage across the across the world. And people know that it's not just strikes in this country. There's strikes globally, globally at this point as well. So
 
</strong>Michael Hingson ** 16:51
yeah, well, and again, I'm not saying that they're bad men in any way, shape, or form. But I just noticed that there seems to be an increase. Well, look what's going on in France, they're, they're irate over changing the retirement age from 62. To 64.
 
<strong>Matthew Burr ** 17:11
Yeah, exactly. I mean, I some of those, I mean, some of those strikes, and we haven't seen I mean, you know, there's been some strikes, but the UAW has not struck yet, you know, Teamsters. Pilots didn't, pilots did some, you know, I think some I'd call some work slowdowns and things like that there was some picketing, but you some of that stuff. Now, globally, it really has gotten pretty violent. I, ya know, I mean, it's, it is it is a complicated time between labor and management, and obviously, labor and government as well. So
 
</strong>Michael Hingson ** 17:45
well, how do HR departments and in leaders in HR, and I think leadership is something relatively well, well worth talking about? But how do they help influence or shape policies in companies? Or how can they? And do? Do company leaders really listen to HR?
 
<strong>Matthew Burr ** 18:09
I mean, again, it comes down to do you get have you? Have you earned a seat at the table within your organization, whether it's a non for profit, or government agency, or even a major Fortune? 500? Right. I mean, do you? Do you have the credibility to walk in and make those decisions and help guide that policy? Yeah, I mean, I think that every HR professional should strive to do that, I think people need to be well versed, again, on the business side, on the people side, number one, people side number two business side, and then a close number three is obviously the the Labor and Employment Law side as well. So all those things play a role in helping drive and dictate policy and strategy. But you've got to understand it in detail. I mean, you really do have to be a business centric HR person to help drive those in. And as well have the people in soft skill, the human side of it is critically important as well, the psychological side. But I mean, again, a lot of those policies and procedures, and decisions and processes are going to be dictated on on the legal side as well. So you've got to be well versed in that component as well, a lot of times, you see. And again, I've done work with labor unions for years at this point. A lot of times what happens is, you see the labor relations and the contract negotiations farmed out to attorneys. I mean, I've never even thought about doing that as a as an HR professional that does labor. I mean, but most places have gotten away from having HR people manage labor negotiations, labor contracts, which I think is not a great sign. I think that HR people need to be versed in those things to be effective in their careers. So Well,
 
</strong>Michael Hingson ** 19:49
it seems to me that good HR people have a gift or a strength of being able to relate to people, the people that they serve, which is a Of course, a lot of different aspects of a company. But if you farm things out, you're losing or giving up that whole ability to establish and maintain the relationships that you really need to have.
 
<strong>Matthew Burr ** 20:11
Yeah, no, absolutely. And again, it comes down to relationships, and really maneuvering to get things done. You have to have the relationships with the employees, you have to have the relationships with the management team as well. No. And with the unit, I mean, if we're talking, you know, labor at that point, you've got to have the third party relationship at this point, too, so definitely, but
 
</strong>Michael Hingson ** 20:34
I know you talked about strategic leadership. What does that exactly?
 
<strong>Matthew Burr ** 20:39
You know, I mean, again, I think it's again, driving really driving organization. It's driving strategy, right? It's looking at, you know, looking at the three to five year process for the organization, helping understand making business decisions, based on the needs of the organization in the workforce, I think it's looking at saying, Okay, where do we need to innovate? Where do we need to change mission vision values, really understanding that understanding the financial components helping budget, and then relating it back to HR? I mean, and again, I think there is, you know, strong alignment with HR strategy and the needs of the organization, if you're able to turn the HR department into more of a strategic, I would say, strategic partner at this point in organizations, which I think the the career field is, is still evolving. So, yeah.
 
</strong>Michael Hingson ** 21:35
And it is, it's a process needless to say, well, you know, one of the things I've thought about, and I know and some of our discussions, I think we've touched on it, maybe even before today, but anyone who's a professional at a company, would you view them? Or would you think that the best mindset that they could really adopt would be to be to consider themselves a consultant to be able to advise and to help and whatever else is implied by being a consultant? Yeah,
 
<strong>Matthew Burr ** 22:08
yeah. I mean, and I think that's the book I wrote about HR consulting unboxer HR career, really, you know, it's driven in the book itself is prefaced on how to build an HR consulting company like bootstrap it from scratch at this point. But one of the messages I talked to HR professionals about in some of the speaking engagements that I do on this topic is you've got to look at yourself as an internal consultant, right? What's the return on investment for from an HR department standpoint for the organization? What value are you adding to the organization? How are you effective? Are you measuring your effectiveness? Are you seeking feedback? Can you can you show us some wins and losses, and that's the type of thing you got to look at, I think if you look at your job, as an internal consultant, or even at you know, looking at it as an external consultant, you know, those are things you can do to truly, truly I think, evolve your HR career, your HR department and and really make a major difference at the end of the day for any organization. And eventually, you might become a consultant after that, where you're like, Okay, I can do this. And I can do it for many organizations. And I think that if people look at that, really, as a strategic partner, a consultant, like a decision maker, or you know, trying to establish that relationship, within the relationships within the organization, I think the sky's the limit, I think, again, you're going to understand the needs of not only the workforce, the needs of the business, but also the needs of that consumer or patron or customer, whatever that might be community as well. So
 
</strong>Michael Hingson ** 23:43
well, the other aspect of that, it seems to me is, it goes beyond HR, I think that anyone who really is involved in a company, no matter what their job, could view their position, or maybe ought to view their, their, their job and position as being a consultant. And that implies in part that you have expertise that you can share and should share. And if you're doing it well then other people appreciate you sharing and providing your knowledge.
 
<strong>Matthew Burr ** 24:14
Yep. Yeah, absolutely. And and again, I think that with that apps, you know, if you're looking at it from that lens, and you're saying, Okay, what's the return on investment for my services? How am I making a difference? You know, in the, in the organization, the community in the world, I think you're going to look at things a lot differently. And again, I think part of that goes back to it and at some of the coaching that I do with with executive coaching I do on the side with managers is looking at like an internal SWOT analysis yourself, what are your strengths? What are your weaknesses, where your opportunities and or your threats, both personally and professionally, and I think as you piecemeal that together, kind of map that out on a on a SWOT analysis type diagram, you're going to see again And what you're where your subject matter expert in and where you might need to improve. And I think that as you evolve your skill set your emotional intelligence, you're going to see a major difference not only in your, in your professional life, but also your personal life as well. So
 
</strong>Michael Hingson ** 25:15
yeah, I think that's really it, it it, it does filter into both. And the bottom line is if you really look at it that way, and you analyze what you're doing and how it's being received, then you have questions you can answer if you feel it's not being received, well, why? If it is being received? Well, that's great, and how could you maybe even do it better, and so on, but those are the kinds of things that especially if you discover that you're truly being successful, might going back to what we discussed earlier, help lead you towards staying somewhere where you're successful. Yeah,
 
<strong>Matthew Burr ** 25:50
and look, I mean, with anything in life, I think you've got to recognize we're going to make mistakes, you know, fail forward is a term that I like to use, finding opportunities, looking at ways to evolve your own skill set, looking at ways that you need to change personally and professionally. And as I think you get into that mindset of continuous growth, kind of being obsessed with, with doing things better, getting yourself in a better position. Again, I think it just spills over into everything. discipline and consistency are two terms I use, in everything that I do. If you're disciplined and consistent, I think that's going to take you a lot farther than talent. Well, at this point. I mean, if you're that structured, you're doing the right thing, trying to try and improve yourself, and helping other people get better. I think, again, the sky's the limit, both personally and professionally, to really live the life that you want and achieve the goals that you have at that point. So
 
</strong>Michael Hingson ** 26:43
Well, yeah. I'm a firm believer in that we tend as people not to do nearly as much internal analysis or, or looking at ourselves daily, as we should we don't we just let things go on. We don't really look at things and going, Well, what worked today, what didn't work, and why didn't it work? And we've got to get away from this idea. And I know, that's not what you're saying, but of failure, you know, if you fail, did you really fail? Or is it it's the better way to view it a learning experience that helps you move forward. And we just don't do that we don't do enough self analysis of a lot of things that we do. Yeah.
 
<strong>Matthew Burr ** 27:28
And I look at that I look at any failure as an opportunity. Right mistakes, I call them opportunities. I say when my organizations when we're doing change management. Yeah, I mean, you know, we have a mess, but it's an opportunity to get things better and to get things put in place or improve. And it's the same thing with personal growth. It's like, Yeah, I mean, you made a mistake. You learn something, what did you learn? And how do you improve from it improved from and I think if you're looking at that, through through that lens, again, I mean, I think that, yes, you are going to continue to improve and get better throughout life. And it's just one of those things. We all have life lessons. And sometimes they're hard to learn. But at the same time it is there's always opportunity to do things differently to tweak, to modify, and to improve from any of those lessons, I completely agree with you, Michael,
 
</strong>Michael Hingson ** 28:16
one of the things that I've learned is to stop saying to myself, I'm my own worst critic, I listened to every speech that I give. And I do that because I want to see how I'm doing. And if I can't listen to myself and learn, then no one else is going to be able to help. And I've learned that rather than saying I'm my own worst critic, I really should say and do say I'm my own best teacher, because really, I'm going to be my best teacher and the only person who really deep down can teach me. Other people can impart information, but I need to be the one to be taught and learn being. So I've learned that one of the things that I need to view myself as doing when I am listening to speeches, and so on that I give is it's a learning experience. And that is because I'm my own best teacher, which I think is a whole lot more positive anyway.
 
<strong>Matthew Burr ** 29:08
Yeah, yeah. And I do a lot of self reflection, a lot of meditation, looking at different scenarios and say, Okay, how could have handled this, this? Pull the emotion out of most of the things I do now, I don't make decisions based on emotion. I mean, you know, those are things you've learned through life experience, and just continuing to look at ways to get better. And I think yeah, I mean, again, I like what you're saying about that and listening to your yourself speak. I can't say never listen to myself speak, I should probably start doing that. And that's a good piece of advice. So
 
</strong>Michael Hingson ** 29:40
I remember when I was program director at our campus radio station at UC Irvine. I wanted people to hear themselves because I wanted people to improve and some of the DJs were really not very good. There were a few who were but even so most could use improvement. Had I heard them, but they never heard themselves. And I asked them to record their own shows and they wouldn't. So we did it for them, essentially, without their knowledge. And all we needed to record was them talking, we didn't need to record the music. But at the end of every week, we gave them a cassette and said, You need to listen to this. Because you have to hear what you sound like, you're going to be able to figure that out. And you know, what, people really dramatically improved, who listened?
 
<strong>Matthew Burr ** 30:27
Yeah, working in the call center, I mean, with the quality assurance when when they say that the calls may be recorded, they actually do record those calls and will pull you into a room, and you'll listen to calls and they're going to dissect it and tell you where you need to get better. So we have very similar process. And I've been through that when I was a call center rep back in 2020 years ago, this point, so yeah, no, I Yeah, absolutely. And I can appreciate that whole dynamic, because that is how you get and again, I think you have to accept that's another thing except criticism, be open to feedback in order to evolve at that point. So sure,
 
</strong>Michael Hingson ** 31:02
it makes perfect sense to do that. So you just published your unbox the or HR, professional career. MIT just got published in July, right? Yeah,
 
<strong>Matthew Burr ** 31:15
yes, sir. We published it in July. I wrote it last November, we've kind of been tweaking it and putting the the finite details on it. And we just published it, I think it was like July 18, July 2011, we launched that book on Amazon. And so very happy about it, happy to have it was it's a third book I published which is fantastic. It really kind of dissects my, not only my journey through HR consulting, and building a consulting firm, but also kind of gives you a little bit of backstory on on why I do what I do, how I got involved in it, and, and just kind of looking for opportunities outside of just HR consulting, say it's kind of a well rounded book, I think, the feedback I've gotten from people, you know, as they've read it and want to get an HR consulting, there's things they never thought about. So there, you know, it's a great read, there's resources in there to kind of give you places to write things out and take notes and kind of put your own goals and objectives down and kind of what like action item type lists that are throughout the book. But yeah, no, it's great. I didn't think I'd ever get this third one out and was able to write it in three weeks. And then we published it in July. And I'm happy that the team got it out and work with me and kind of stuck through to the bitter end at this point. So
 
</strong>Michael Hingson ** 32:29
So what's the next one gonna be? No, yet?
 
<strong>Matthew Burr ** 32:34
Yeah, haven't even thought that far ahead. The first two are about student loan repayment. The third one was consulting, probably something about, you know, who knows, now do a bio on myself. I don't know. I mean, maybe the next one will be about some of the scenarios in HR craziness that I deal with. I mean, you get a little bit of that in the consulting book, but there's probably some some case study type of role playing events, and just different scenarios I can run through just from my own personal 20 year career, that would probably be a great training resource for people that want to get into HR. So
 
</strong>Michael Hingson ** 33:09
do you have a story you could tell about some of the craziness of HR? Or would that be giving something away? You don't want to do?
 
<strong>Matthew Burr ** 33:15
Yeah, you know, I mean, you know, a lot of it, you know, it's in, you probably could probably get on a roll and talk about certain things. I don't want to say you don't want to really do too much with the confidentiality, but no, I understand. And so, you know, in a lot of it, you know, again, it's opportunities to evolve processes, it's opportunity to watch organizations be successful, pinpoint weaknesses, and really kind of show the process of getting better. And, you know, in really, in my career Early on, I had the opportunity to work with some really strong consultants that came in, we had a $20 million loss company, we're able to turn around and work very closely with them, as the new HR professional had the opportunity to work in a bankrupt paper mill bait Paper Company at one point. So I've worked in very challenging and tough environments, I think they've prepared me for the challenges and opportunities that I deal with every day. Because I've seen some of it. I mean, not all of it, I say I learned something new probably every day in this field. But, you know, again, I think that it is change management is difficult, whether it's operations or HR or finance, there's always room for improvement, but you got to be real, I think you've got to have thick skin to get in there and kind of exploit weaknesses and really evolve organization does not easy. So
 
</strong>Michael Hingson ** 34:34
good point about having a thick skin. Definitely. More people need to have a little bit more of that. But I'm assuming you have had situations where you had a particular individual who was a problem in one way or another that you were able to turn around and help them become in as a result their company become more successful. Yeah,
 
<strong>Matthew Burr ** 34:55
no, I mean, I you know, I think one of the stories I wrote about endings IKEA director and a nonprofit and really when I started, you know, started with them I happened to be it was a an organization in New York, I happen to be down in Texas at the time, or really got into it. And I was in Texas for a month. And the place was really struggling. And, you know, I, you know, get up early in the morning and swim, I was thinking about how am I going to fix this thing every night. And, and, and again, I had a couple of scenarios. I mean, it was like, Okay, I coach, the executive director manage to put the individual to success, I terminate and replace, or I go in and run the facility myself until we replace. And again, when I came back to New York, I had a very, I think, a very direct conversation and just said, Look, you got to step up, or you got to go, I mean, and I and again, I had a conversation with the board of directors as board president as well, like, this isn't going to work, we're going to have to look at replacing at this point, if the person does not buy into this process. And really over the past, I would say 1218 months 100% turnaround person is in a much better place as a leader. And I mean, drastic improvement on an organization, I can say, that's probably one of my success stories that that comes up off the top of my head, you know, great retention of employees, and you still have turnover, obviously, you're gonna get completely different. And I, I gotta give the person all the credit for buying in and working with me, and really going through some challenges and again, really leveling up in their career and their, their professional life as well. So,
 
</strong>Michael Hingson ** 36:35
yeah, it does get to be a situation where sometimes things have to get really bad before somebody recognizes it, and improves. And I guess that's part of human nature that sometimes it just has to really go far downhill before it can start going back up. Yeah,
 
<strong>Matthew Burr ** 36:53
and I, when I when I talk to clients, first thing I say, when they bring me in, and look, a lot of times my client brought in at times to replace HR professionals or fix HR departments. And I said, Look, we're gonna have I call them wins and losses, right? We're going to have good days, and we're going to have bad days, and we're going to have good weeks, we're gonna have bad, we're gonna have bad months. I mean, so. So I mean, again, like, you're gonna have ups and downs, it's a kind of a roller coaster at this point. And so you've got to be prepared to take that punches and organization and just rebound from and recover. I mean, so those are things that I see all the time. And and how do we continue to, you know, to reinforce that, and I said that to a new client, if we're bringing a new HR person on, we recruited, we were able to fill the job very quickly, but I gotta look, we're still gonna have ups and downs, it's not fixed. It's it. There's things that have to get done, this person is going to come in and help me fix these things. But give it time the process. It didn't break overnight. It's not going to be fixed overnight, either.
 
</strong>Michael Hingson ** 37:54
So it's all about setting expectations, isn't it? Absolutely. Yes. Yeah. Well, you written two books about student loans. So that must be a subject near and dear to your heart. Do you want to would you tell us a little bit about all of that stuff? Yeah,
 
<strong>Matthew Burr ** 38:09
you know, again, having a number of degrees, I could talk about student loans for probably 1520 hours that people want. So really started out to get the journey started, you know, finished my bachelor's degree in 2007, private school in New York had about $15,000 in student loans, when I left, decided to go back and get a master's degree at the University of Illinois. So upon graduation in December of 2011, roughly had seven E's for $75,000 in student loans, and so the goal, you know, as of January 2012, I took a job in northern Michigan, the goal was to get it paid off in under two years, I mean, the 75,000, I think most people thought I was crazy, it was impossible to able to pay that debt off in 23 months. Fast forward to 2016 decided to go back and get an MBA at Syracuse University. finish that degree in December of 2017. Graduated with $117,000. in student loan debt, obviously, MBAs are super expensive from private schools. I paid that debt off in 33 months, and then I finished a third master's degree roughly 40,000, borrowed there, and I was able to pay that off about four months after I had finished that degree. So so really, you know, overall, both books, talk about my strategies, discipline and consistency is on making payments and just being as proactive as I can to reduce my debt. And I've continued that with more of my mortgage, continue that with car payments, but again, it's just looking at debt and how to reduce it as quickly as possible. And I know not everyone's in the same situation me you know, you could have health care costs, you could have kids. I mean, I get all that you live in a bigger city. I understand all that. I still think there's ways to To reduce costs and reduce debt astronomically, and again, student loans impact what 50 million people in this country, you're gonna have to deal with eventually. So what
 
</strong>Michael Hingson ** 40:11
are some of the things and suggestions that you might have for people as far as getting their student debt down and relieved?
 
<strong>Matthew Burr ** 40:18
Yeah, you know, and again, I think consolidation is always an option, you have to be careful that you don't want to spend money on a consolidation company, making sure the interest rates are as low as possible. It really comes down to me need versus one right in in life? And again, do you need it or just wanted? And again, I think you've got to look at that. Do you really need Netflix? Probably not. Do you need an iPhone every year? No, probably not. Do you need a brand new car? You're probably not right. I mean, so, you know, do you need Starbucks or dunkin donuts every day? Can you brew your own coffee and save yourself? 345 $6 a day, those things add up. And I've had people on Fox Business argue those things, but okay, well multiply a $6 cup of coffee by seven by 52. That's a bunch of money you can put towards your student loans right there. I mean, at all, I never thought of it like that. Well, I do. I mean, so again, it's like, you know, those are things that absolutely can impact long term. And the other thing I always tell people is always make more than a minimum payment. I don't care if it's $10, or $20, or $5. Keep that interest absolutely as low as possible from accruing and you're hitting principal, absolutely. Every time. I mean, and I've carried that over to my mortgage, to 30 year loan. And I, you know, again, with the mortgage, I think I paid roughly 65,000 off in two years, it was about a $220,000 mortgage on maybe 250. I don't remember exactly what it was. But I'm to the point now, where it's, the majority of the money is now on my payments, the big payment is going towards principal, I mean, so I've completely destroyed that interest model with my mortgage payment as well, because I've just taken it, and I make additional payments every month to offset the interest at that point. And so if you look at it like that, I think you're gonna look at it differently. The other thing I did with student loans originally, other really upset me actually is watch the interest accrue every week. And so when I was at my max, back in 2012, I think it was $100 a week accruing an interest and I mean, I'm like, the only people making money or banks in the government. Like that was it like I saw that I'm like, game over man, like, you know, I'm gonna make is I'm gonna pay this off as quick as I can. Because I didn't want other people making money off my money at that point. And so I've taken that competitive Stan with any debt I've gotten at that point. So
 
</strong>Michael Hingson ** 42:47
and it's, it's worked really well. So it's all about making more payments or making higher payments and not just certainly paying minimums. Yeah, reduce,
 
<strong>Matthew Burr ** 42:56
I mean, you know, look at your highest interest rate, knock it down, and you continue to do that. And I think again, people will get out of debt set goals, reward yourself, discipline yourself and be consistent and you absolutely will be successful with with debt, you know, debt reduction, and really anything in life as well, like I've talked about. So yeah,
 
</strong>Michael Hingson ** 43:16
we went through, we went through some periods of that and we had a fair amount of credit card debt just because of different things like buying wheelchairs for my wife, she was in a chair her whole life. So buying power chairs that she needed, that insurance didn't cover. And so we had some pretty hefty credit card bills. But she worked really hard at we both did, but she did most of the financial management, she worked really hard to make higher than minimum payments by far to the extent that she was able to pay everything completely down. So now the only credit card we have credit card debt we have is what we have in any given month. And I have she has passed away so it's now just me and the next step that I took was that every month the entire bill from the previous month is automatically paid so I've set it so that that will automatically happen so we don't have any credit card debt which I'm really happy about course the banks are always sending me nice, lovely invitations to open a new credit card or do other things with our credit cards and even our mortgage company wants us to take out an equity loan. Very nice and generous of them. Yeah,
 
<strong>Matthew Burr ** 44:35
I got an ad I got an ad like that the other day from you know from my mortgage company as well. I'm like, Oh, this must be the annuity I get I get it. Well, what I get now with my credit card companies is, you know, rollover a balance you get at 0% interest for 12 or 24. Yeah, so I see I get those I mean constantly an email and in the mail but yeah, I did see the home equity first time I've seen the whole manually email like that ever. I'm like, Okay, this is a new one I guess I'm gonna get so yeah, not I don't need it right, I try to pay for everything in cash obviously put as much towards retirement when I can. And just again, just keep costs as low as I possibly can and live a, I would say an economically, I don't want to say frugal, but just, you know, I guess a balanced life, the best way to put it so?
 
</strong>Michael Hingson ** 45:24
Well, yeah. And I know for, for me, we've worked. And when Karen was alive, we both worked really hard at it, but we work to, as I said, keep all the payments down and don't spend a lot of money that I need to, I do use the credit card for some expenses, again, but they get paid off at the end of the month, which is the big important part. It's just easier to use the credit card because I'm not going to write checks. And so using the credit card and the other part about it is there isn't an interest charge. There is a financial charge, they still get they get some money, but it is not what it would be otherwise if the credit card amounts the balance is increased a great deal.
 
<strong>Matthew Burr ** 46:11
Yep. Yeah, no, same thing. I use it I get the airline miles and do some traveling. So it works out well for me. Same Same Same exact thing with me with American Express. So yeah, absolutely. What I
 
</strong>Michael Hingson ** 46:20
love is listening to the flight attendants on airlines, we use American a lot, and they're always talking about get the new American Airlines, whatever. Credit card MasterCard or Visa card, and you'll get 70,000 bonus miles and all that what they don't tell you in all these lovely presentations is the interest rate on the card. Yeah. And,
 
<strong>Matthew Burr ** 46:48
like 25% Yeah,
 
</strong>Michael Hingson ** 46:49
I'm sitting there going, I would want to do that. Why now? I suppose the the argument could be made? Well, if you're paying it off every month, then you don't worry about that. But still, it's it's a lot of money. They they definitely get it from you
 
<strong>Matthew Burr ** 47:06
know, yeah, in one way or the other. I mean, and then you've got the annual fee stuff that they'll hammer you on certain cards, too. Yeah. And
 
</strong>Michael Hingson ** 47:13
the American Airlines cards are one of those where there's, after the first year, there's always a fee. So you know, it's good not to have to do that. Well, so you wrote two books on student loans. Why to? What did what did one not have that the second one needed to have? Yeah,
 
<strong>Matthew Burr ** 47:28
you know, I mean, the first one, the first one, how I paid off 74,024 months really focused on that first master's degree. And then I went back to school, I met the second one's really focused on the NBA the 117 and 33 months. And really, we kind of evolved the slaying the student loan dragon as a title for the second one, all three are on Amazon, you know, if anyone's interested, but, you know, it really goes into more detail more specifics about the process, I undertook to pay off that, you know, huge amount of money in really under in under three years. And I think it's a modified version of the first one. But it goes into much more specifics about the discipline about the process and about, I mean, and also some background on looking at student loans. You know, when you're, you know, high school students, so there is there is some information on there, what to look for the fine print, the interest rates, you know, it definitely covers a little bit more ground, I think, than the first one did. So, isn't this
 
</strong>Michael Hingson ** 48:28
all really about fiscal discipline discipline, though, and it can be tough, but isn't that what it's really about? You've got to be disciplined enough to do it. Yeah. 100%
 
<strong>Matthew Burr ** 48:38
Yeah. And I mean, it's discipline and consistency. I mean, every, every day or every week, I was making payments, I mean, so you know, again, it's it's that process of just being consistent and really kind of, again, managing your money so you're able to make those payments every week and not in keeping that interest rate down. I mean, that's absolutely what it comes down to is flexibility and discipline. Yes, we
 
</strong>Michael Hingson ** 49:03
have a car loan my wife had a wheelchair accessible van, we sold it back to the company that we bought it from, so that it would go to somebody else in a chair who could use it but I needed a vehicle that I could be driven around in rather than relying on other people. And so one of the things that we did with this new car loan is I make payments that are larger than then the payment that is due every month on it. So it's interesting to see them get to the to each month see that there's this extra like 75 or $100 on the on the loan. And I wonder sometimes if they really know what to do with that, or they must think I'm crazy.
 
<strong>Matthew Burr ** 49:46
Yeah, and it's funny you say that because the last vehicle I purchased us vehicle I think and when I turned mine and I had a $25,000 loan on the vehicle, you know and by I was able to pay that off in about six or seven months. And I was again, I calculated, I ended up paying about $193 In the interest and maybe 12 cents. So it was it was one of those things where I just continue to hit it, obviously, monthly payment, and then hit it with smaller payments throughout the month to reduce the accrual of interest at that point, it's the same thing I've done with my mortgage, if you hit it with smaller payments, it's not calculated much interest at the end of the day. So yeah.
 
</strong>Michael Hingson ** 50:27
And that's a really good piece of advice to make those additional small payments.
 
<strong>Matthew Burr ** 50:33
That's what they call the snowflake method when it comes to debt repayment. So Well,
 
</strong>Michael Hingson ** 50:39
you mentioned failing forward. What does that mean?
 
<strong>Matthew Burr ** 50:43
Yeah, I mean, basically, you know, I think it we came back to what we're talking about looking at, you know, looking at mistakes as opportunities, learning lessons, I think it's that emotional intelligence component of, you know, getting through kind of getting through the storm, recognize you made a mistake, recognizing that there, there was something that you might need to do differently and reevaluating. And I think learning from it and moving forward and being better growing from those experiences. That's exactly what failing forward is. And I think that if you take that approach, nobody's perfect. I think that there's always opportunity to evolve in anything we do, whether personally, professionally, financially, spiritually, health, wise, wellness, whatever it is, you know, a, again, looking at for those opportunities and becoming disciplined enough and consistent enough to learn from that.
 
</strong>Michael Hingson ** 51:33
It gets back to playing out now, self analysis, and being willing to look at yourself and what you're doing. And we, for some reason, that is just so hard for people to do, I think it's a behavior that we learned, and we've been taught. And we don't necessarily learn introspection nearly as much as we should. And it's such a valuable thing. And it doesn't take a lot of time on any given day to do it. Although if you meditate and spend more time on it, that's okay. But the whole idea is to really be introspective and think about what you're doing in the course of the day. And the more of it you do, the tougher and the more developed, if you will, the mental muscle becomes, which is I think, a very important thing. Yeah,
 
<strong>Matthew Burr ** 52:19
and again, and I related back to one of the things I related back to when I talked to leadership, and they're like, you know, these employees don't want to work. They you know, they're lazy, there's turnover and and and one thing I say to people is, have you looked in the mirror and and asked yourself what you're not doing. I mean, it's that exact component, not everyone is lazy. Most people want to come to work and do a good job and they want a fair day's wage and things like that. That's that psychological contract. But what are you not doing to disengage people or to engage? I mean, it's, it's, it's that simple, like, look in the mirror and say, What can I do better? As a leader? Where can I improve? That's going to help this this organization and asking some of those questions to employees? Where do you see what do I need to do? I mean, you know, again, it's look in the mirror, I guess what it comes down to is, you know, take a take a deep dive into yourself and say, What can I do to get better today? I mean, and really, that's what if you improve? One percentage day 200 365%, at the end of the year, that's, that's a hell of an improvement, in my opinion. So yeah,
 
</strong>Michael Hingson ** 53:24
by any by any standard, and it makes sense to do it. And we all want to try to improve and learn. I wish more would do it. We're, we're a country today. And and I know it's not just the US, but of course, this is where we are. So it's most visible. But we're in such a fractured world, and nobody wants to listen to anyone and nobody wants to do anything except criticize everyone else but themselves. Yeah,
 
<strong>Matthew Burr ** 53:50
no, I agree. And I think it's self accountability. I mean, and again, I've made mistakes and consulting. And I'll own that. I mean, I take ownership of everything in my life, I'll look at every situation, I'll own it. And, you know, and and recognize that, maybe, you know, maybe, I mean, and I do need to get better. I mean, and I'll tell people look, I need, you know, there are things that I still need to look to work on and reflect on. And I'll share that with people during training and say, I'm absolutely not perfect. There's things I'm continuing to work on myself. And it takes, you know, it's an emotional intelligence that it's that next level, look at life to recognize that and once you can get into that mindset of continuous evolution, I again, I think that society would be a whole lot better off I think the workplace would absolutely evolve and people would be much I think, much happier and in the things they're doing in life as well. So much more peace. So
 
</strong>Michael Hingson ** 54:39
so how do you overcome challenges? I mean, you face them. Needless to say, you sound like everything is perfect, but I know that you like any of us have challenges.
 
<strong>Matthew Burr ** 54:47
Yeah, I mean, again, I mean, I think that it's, you know, one thing I've done is it's like you're putting in places and you're put in storms to make you stronger, right? I mean, if you can't handle pressure you don't want Success. And so, you know, it's one of those things where I look at every situation it puts me under pressure and stress is a growth opportunity, and what can I learn from it? How can I be effective? And how can I make a difference? And so, no, I mean, you know, my life definitely is not perfect, you know, again, and there's always things to look at and do differently. And I think it's just one of those things that you do some self reflection, you do some meditation, you're thankful for what you have the blessings to you you've been given and just continuing to move forward. Take it one day at a time.
 
</strong>Michael Hingson ** 55:32
Yeah. Well, what do you think the biggest mistakes in life that people make are? That was grammatically not a very good sentence? But what do you think the biggest mistakes people have? Are Making human life?
 
<strong>Matthew Burr ** 55:45
I think they think you're listening to people's opinions. I think people get caught up in that drama, that gossip and kind of like, let them direct your life. It's your world, you shape it the way you want it. You know, I again, I think that they, they get caught up potentially, you know, it, that's a big component. My opinion is definitely listening to people and taking advice from people that maybe haven't walked in your shoes. I think they're not learning from mistakes, either. I think they continue to make the same mistakes. It's kind of the definition of insanity. Right? Doing the same thing over and over. So, you know, and again, I think that emotional intelligence a lot of times with is another component of of just not doing that self reflection and taking ownership. I think if more people took ownership of their own life and their own mistakes, their own responsibility, you'd see a world of difference. I mean, again, you have a failing business, you're not you can't blame the government. You can't blame Congress, you can't blame the president. What are you doing to make that business successful? I mean, why do you have turnover? I mean, and again, there are questions that you need to ask yourself as an individual as a leader. I mean, I'm relating it back to the workplace, but it works personally as well, in a bad relationship. What do you need to change at that point? I mean, those are all things, people have to take a deep dive and look at and see what things can be different. So yeah, I mean, accountability. And I think just not learning from mistakes and not growing when they need to grow. So.
 
</strong>Michael Hingson ** 57:16
So what advice would you give to people who are listening to this going forward?
 
<strong>Matthew Burr ** 57:22
You know, again, I think you've got to take risks in life that no risk, no story, you know, I think that there's always there's always pain and growth, I mean, you have to expect it, whenever you try something new whenever there's a challenge, you're going to feel pain, I mean, I'm just accustomed to pain at this point. And and it's just one of those things that it is what it is. And again, I think that if you start taking personal accountability and ownership of the path you're on the sky's the limit set challenging goals and and try to achieve those goals. And if you make mistakes and fail, fail forward, learn from it and move on and get better, I mean, just continue to look for those 1% improvements, you know, be thankful for what you've got and just focus on what you can control one day at a time.
 
</strong>Michael Hingson ** 58:06
And I don't think there's any better advice than anybody could take from this or any of the podcasts that we do I really appreciate you taking the time to be here with us and going through all of this and giving us some some good thoughts and good ideas on I know I'm taking away some some things from this I haven't made little payments during the month on loans but I by may do more of that with the car and that'll be kind of fun. So I'll have to look at that.
 
<strong>Matthew Burr ** 58:34
I get that definitely not that's always a good thing.
 
</strong>Michael Hingson ** 58:37
Yeah, well that's that's a logistics issue to to do too. But I will work on it and that'll be kind of fun. Well, I want to thank you again for being here. I really appreciate it. I hope that all of you listening out there enjoyed it. Matthew if people want to reach out to you since you do coaching consultant, among other things, and so on. How do they do that? Yeah,
 
<strong>Matthew Burr ** 58:56
Burr consulting. <a href="http://llc.com" rel="nofollow">llc.com</a> is the website you're able to put in a request from my website? Matthew m a t t h e w at Burr consulting <a href="http://llc.com?" rel="nofollow">llc.com?</a> Is my
 
</strong>Michael Hingson ** 59:06
email and Burr is B u r r
 
<strong>Matthew Burr ** 59:07
are Yep, Burr B u r r correct. Yep. LinkedIn, Matthew W Burr, Twitter at Burr consulting. And then I have a Facebook page as well. So contact information is pretty easy to find and always happy to answer questions related to coaching or HR I was happy to support anyone so
 
</strong>Michael Hingson ** 59:24
super well. Thanks for being here with us. Thank you all for listening. I love to hear your thoughts about today's episode. Love to hear what you think about Matthew and and everything that we're doing. And of course, if there's anything you'd like to see me do differently or other guests that you'd like to see us have on. We always appreciate introductions and your support and your help with that. Wherever you're listening, please give us a five star rating we value that very highly and would really be very grateful if you would give us a five star rating. You can reach me easily enough at Michael m i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page, www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And listen to our podcasts there and or wherever you want to listen to podcasts, or watch us on Youtube. But please give us those ratings. We appreciate it. And again, one last time, Matthew, I really appreciate your time and value, all the insights and information that you've given us today. So thank you very much.
 
<strong>Matthew Burr ** 1:00:27
Absolutely man, thank you for appreciate you having me on and always, always a pleasure to be on a podcast. So thank you as well thank you to your listeners.
 
</strong>Michael Hingson ** 1:00:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>stoppable HR Strategic Leader and Consultant with Matthew Burr</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/37580132-dd29-4a48-bd07-324d7b3d828c.mp3?source=rss&amp;ext=asset.mp3" length="90343553" type="audio/mpeg" />
<itunes:episode>211</itunes:episode>
</item>
<item><title>Episode 210 – Unstoppable CEO Coach and Keynote Speaker on AI with Glenn Gow </title>
<guid isPermaLink="false">https://pinecast.com/guid/7cdb4862-86d5-4f97-86af-f31913b2a317</guid>
<pubDate>Fri, 01 Mar 2024 12:00:00 -0000</pubDate>

<itunes:duration>01:01:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/86eb0ddf-9250-4e6f-ab3f-d9b492514802/UM210-Glenn_Gow-Coverart.jpeg.jpg" />
<description><![CDATA[<p>I must say at the outset that my time with Glenn Gow on this episode was incredibly enjoyable and I hope you find it the same. I love to learn as I have said to you many times and today I learned a lot.</p>
<p>Glenn hails from Florida. He obtained colleges degrees in business and then spent much time in marketing and even some in sales. He worked with many large companies and especially with their CEOs.</p>
<p>A few years ago he decided to help C suite level people by becoming a CEO coach where he could impart the many of years of experience he gained in the technology world.</p>
<p>Glenn is absolutely a visionary in many ways. He and I talk a great deal about AI. I love Glenn’s observations as he explains that AI is a tool, not a threat. Listen in and hear his reasoning.</p>
<p><strong>About the Guest:</strong></p>
<p>Glenn Gow is a CEO Coach, a Keynote Speaker on AI, and a Board Member</p>
<p>The implications of AI for every single business are shocking. We’re all rethinking how we work, and how we can transform our offerings with the power of AI. It’s incredibly exciting, and a little terrifying on how to keep up.</p>
<p>Glenn Gow is a CEO Coach, a Keynote Speaker on AI, and a Board Member. Glenn understands exactly what we, as leaders, need to harness this technology. Glenn will be helping us understand the implications for business, and how to harness this technology. You will walk away with an arsenal of information.</p>
<p>Glenn is a sought-after speaker on AI and has spoken at <a href="https://www.youtube.com/watch?v=tdADVYKe_NE" rel="nofollow">The Wall Street Journal AI Conference</a>, the <a href="https://www.youtube.com/watch?v=dLKRfxGZyvI" rel="nofollow">National Association of Corporate Directors</a>, MIT/Stanford Venture Lab, Harvard Business School, The Private Directors Association, Silicon Valley Directors Exchange, Financial Executives Networking Group, The Entrepreneur’s Organization, and the Northern California Venture Capital Association.</p>
<p>He writes an <a href="https://www.forbes.com/sites/glenngow/?sh=228e0076bbb2" rel="nofollow">AI column for Forbes</a> and has been published in Directors &amp; Boards, Directorship (NACD), CIO Magazine, Inc. Magazine, and InfoWorld. As a CEO for 25 years, he advised numerous leading tech companies including Apple, Google, Facebook, Microsoft, and many more.</p>
<p>Speaker Reel: <strong><a href="https://bit.ly/SpeakerGlenn" rel="nofollow">https://bit.ly/SpeakerGlenn</a></strong></p>
<p><strong>Ways to connect with Glenn:</strong></p>
<p><strong>LinksWebsite:</strong> <a href="https://www.glenngow.com" rel="nofollow">https://www.glenngow.com</a>
<strong>Linkedin: </strong><a href="https://www.linkedin.com/in/glenngow" rel="nofollow">https://www.linkedin.com/in/glenngow</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi there and welcome to another episode of unstoppable mindset. I am your host, Mike Hingson. And our guest today is Glenn Gow. And Glenn is a very knowledgeable soul regarding artificial intelligence. He is a board member he speaks on AI he is a coach. And I don't know what else and when he first joined this afternoon, I pulled an old joke that maybe a lot of you wouldn't know. We used to on television, watch commercials for Memorex tape, which was really good stuff. And when he came on, I said, the question we got to ask is, are we live? Or are we Memorex? Because that's a, a thing that Memorex did. And their point was, you couldn't tell the difference. I never bought that, though, because I could tell the difference. But the Max was pretty good, wasn't
 
<strong>Glenn Gow ** 02:11
it? It was, it was pretty good.
 
</strong>Michael Hingson ** 02:14
I actually still have some blank Memorex cassettes. So Oh, there you go. You're a collector. So Glenn, welcome to unstoppable mindset. We're really glad you're here. Really happy
 
<strong>Glenn Gow ** 02:25
to be here, Michael. And thank you for the introduction. And I'm looking forward to the conversation.
 
</strong>Michael Hingson ** 02:30
And also Glenn is a board member will have to find out about that along the way as well. And that's board is in being on a board not being board. But you know what? So tell us a little about the the early Glenn growing up and all that sort of stuff?
 
<strong>Glenn Gow ** 02:45
Well, I grew up in a wonderful family that supported learning, Michael. And so everything we did was about becoming a little bit better than the way we were, whether it was being happier in life or being more productive or making better friends. And we were always thinking about how can we just be a little bit better. And the wonderful thing about that, is that turns you into a learning machine on any topic. So whether I'm coaching my CEOs, or I'm studying AI, I'm very, very interested in learning and becoming better. And so it's something that I learned at a very early age and it's become part of who I am.
 
</strong>Michael Hingson ** 03:31
Did you grow up in California? I grew up in Florida and Florida. Okay. Laura
 
<strong>Glenn Gow ** 03:39
eventually went to business school at Harvard. And then came out to California. Ah,
 
</strong>Michael Hingson ** 03:46
yeah, as we were talking about earlier, can't beat the weather. No, no. I think the absolute best weather is San Diego but you know, California in general has great weather.
 
<strong>Glenn Gow ** 04:01
I feel very spoiled, spoiled where I am in Northern California right now. So I have no complaints. We
 
</strong>Michael Hingson ** 04:06
lived in Novato for several for 12 years and in an area called Bell marine keys which was a community that was developed in the early 1970s They wanted to make it look like Venice, Italy. So every house is on a lagoon or a channel in between lagoons and either they have docks or their dock ready and it was so nice to be there. That sounds really nice. Yeah, we're far enough away from like highway 101 that you could hear it if you really worked at it at night and it were quiet no wind, but mostly it was just a nice wonderful community and we loved it a lot. Fantastic. So you you grew up in Florida and all that and really devoted your your life to learning so you got a business degree and then where did you go from from Harvard and getting I assume about Bachelor's in business?
 
<strong>Glenn Gow ** 05:02
A master's in business? Okay, yeah. And then the most important part of my history was I worked for a startup immediately after business school, which quickly failed, happens. And then well, that's an important very important learning process. And then lucky enough to work at Oracle when it was a relatively small company. And I worked, I was the first person in the marketing function within sales. In other words, I was doing both sales and marketing. And that was an incredible experience, as the company grew from fairly small to a billion dollars in revenue, which is tiny by, by today's standards, yeah. And then I stepped out to start my own company, where we focused on helping technology companies on marketing strategy. And so we had the opportunity to work with Apple, to work with Facebook, and Google, and Microsoft, and Oracle, and IBM and every large technology company. I did that for 25 years as a CEO. Now, importantly, Michael, during that time, I had a coach for 17 years. This was my co coach. And I knew a lot about business. And my co coach, interestingly enough, didn't really know all that much about business. But she did know something that I didn't know, which was the mind of the CEO, and the mental game, and how to become an even better CEO. So I take all of that experience, having run a company, and having been coach for so long. And I use that every day now. So I was lucky enough to be recruited into venture capital, after I ran the marketing consultancy. And that's when I started coaching CEOs, the CEOs of our portfolio companies, and having been through a startup that had failed before I could truly empathize with the life of CEOs. And then I took all of that coaching and business knowledge. And I found that CEOs really got value out of our conversations. So much so that I fell in love with that. And I've been doing that full time now for three years. Because a lot
 
</strong>Michael Hingson ** 07:28
of them, although they were CEOs, got into it, for whatever reason, but weren't necessarily as knowledgeable as they needed to be about being a CEO.
 
<strong>Glenn Gow ** 07:39
Exactly right. And as long as Michael, as long as they have that mindset, this is how I described it, the mindset is that every great athlete has a coach, and some of them have many coaches. And you ask yourself, Why does someone who's at the top of their game, have a coach, it's because it coach helps them become even better. And if you have that mentality, as a CEO, you are going to improve every day, if you put your mind into that process of improvement, and that's what I'm here to do with my CEOs?
 
</strong>Michael Hingson ** 08:14
And do you still have a coach,
 
<strong>Glenn Gow ** 08:18
I do not currently have a coach, I am looking for a coach. I have advisors. But here's something that's interesting, that you made me think about Michael, is that I coached 20 CEOs. That's about as many as I want to coach. And I learned something from them every time I coach them. Mm hmm. And so I want to share those best practices with my other CEOs. So I feel like even though I don't have a coach working directly with me, not right now. I'm learning every day through my interactions with my CEOs. And I'm able to share that information with all of them on what best practices I just heard about.
 
</strong>Michael Hingson ** 09:03
Yeah. And I would think that the best CEOs are people who, at least in part, adopt a learning mindset, because if you think you know it all, you'll sometime and maybe sometime soon, discover it isn't really that way.
 
<strong>Glenn Gow ** 09:20
Let me give you a statistic that I discovered when I was in venture capital. roughly 60% of CEOs get fired within a five year period in the venture backed world, and you ask yourself, why did they get fired? The simple answer is they're not growing the company fast enough. But then you say, why is the CEO not growing the company fast enough? It's because they are not growing themselves fast enough. In other words, when they became the CEO and the venture capitalists put money into them, they were probably the perfect person for that company at that time at that size. But as the company negros takes on new employees, new customers, new investors, it requires that the CEO have new skill sets, and improve skill sets in order to succeed with this company that's transforming. I call it scaling the CEO. Right? And that's what I do. I help the CEO become even better.
 
</strong>Michael Hingson ** 10:24
And that's an important thing to occur if you're dealing with people who are supposed to be the leaders of companies and the people who are either the visionaries for the company, or somehow promote and create whatever is necessary to create the visioning for the company.
 
<strong>Glenn Gow ** 10:46
That's right. Exactly. Right. Yeah.
 
</strong>Michael Hingson ** 10:49
Yeah. And, you know, I, I have said several times on this podcast that if I'm not learning at least as much as anybody else, listening to this podcast on any given episode, that I'm not doing my job, well, and I have been so value in my mindset of being able to learn from everyone who's been on board, it's in who's come on as guests. It's great. It's a lot of fun. And I get to learn a lot. And I can't complain about that a bit. Well, it's
 
<strong>Glenn Gow ** 11:18
a win win win.
 
</strong>Michael Hingson ** 11:19
It is, as far as I'm concerned, and I enjoy doing it. It's, it's so much fun. Well, so you've you've been doing the coaching process for at least a few years, have you become certified as a coach? Or do you just do it or what?
 
<strong>Glenn Gow ** 11:35
I am not certified, nor am I ever going to get certified. I look at my 17 years of training from my personal coach. As as as the as the experience of learning through that I don't, I don't, gosh, I just feel lucky to have had that experience. And don't feel like there's any value. For me personally, writing certification isn't good. But for me personally, it just doesn't make any sense. Well,
 
</strong>Michael Hingson ** 12:03
and I agree, I've, I've thought about that. Some people have suggested that I should explore doing more in the coaching world. And one of the ways I think that I could add value in the coaching world today is that is we have an aging population and a younger population dealing with an aging population. We don't have any really substantive all around coaches dealing with blindness and low vision, who can guide people so it is it is something that I've been looking at and seriously thinking about happening. I think it would be a fun thing. And I think it would be a valuable thing if we can give good suggestions to people and help them deal with something that we shouldn't have to deal with. But we but we do in the shouldn't have to is that society rose up and learns that blindness is a big, severe, serious problem. And the reality is, it's not blindness, it's people's attitudes about blindness, because people who happen to be blind or low vision, can do the same things other people just we may not do it the same way. And we also tend to make our world because there are a whole lot more sighted people than blind people, we make our world side oriented. But that still doesn't mean that blindness is the problem.
 
<strong>Glenn Gow ** 13:26
That's right. That's right. And that made me think, Michael for a moment about AI and and the current some of the current interfaces with AI. And I think there's an incredible opportunity for people to interact with AI purely on a voice basis. Yeah.
 
</strong>Michael Hingson ** 13:46
Well, and that's true, although we type as well. But the the issue is really the, the having the input that AI gets from wherever it gets and guide it to provide good output and good ways to help. Exactly. Yeah, which is what AI is all about. What got you started in really thinking about and becoming more of a mentor and proponent of AI?
 
<strong>Glenn Gow ** 14:18
Well, first of all, I described myself this way, I'm a I'm an expert in AI at a niche, which is the sea level. So I'm an expert in talking about AI to to CEOs and the board. So I'm not going to talk about the technology. I'm gonna talk about the implications of the technology, right? Started, Michael was one of the great things about working in venture capital is that you can predict the future. You can predict the future because it's walking in the door every day in the guise of entrepreneurs who are telling you all the trends that are coming together and how they're going to take advantage of those trends. And when you see that 20th person walking In the door and talk to you about AI before it's being used anywhere, you can say I see something coming in our direction. And that's when I dove in. And that's when I said, I need to deeply understand the implications of what's happening here. And so I got very, very excited about it. Because, look, we all live through technology innovations. But AI is different from every other technology innovation. And the reason it's different is that it learns. And sometimes it learns all by itself. What does that mean? What does that mean is it means that it creates a flywheel effect. If it starts learning about your customers and your market and your products. And you feed it more data, it gets smarter all by itself. And that flywheel gets spinning and you progress, you gain market share, you gain revenue, you gain more insights. And if your competitors aren't doing that, they're using some other kind of technology. You're gonna leave them in the dust, they will not be able to catch up to you because of that flywheel because it's learning and getting better. Constantly.
 
</strong>Michael Hingson ** 16:16
Yeah, my first exposure to AI goes back to well, it's more learning, but it is still ai 1975 1976 with Dr. Ray Kurzweil, oh, well, and Ray's first development, his first invention was the Kurzweil Reading Machine for the blind. Well, first was Omni font, optical character recognition. And he chose as his first application to make a machine that would be able to scan any, and recognize any type or print or combination, I'm typing print fonts, but one of the things that Ray put into that machine was a learning feature. So the more that the machines scan, when I was reading a book, or anyone was reading a book, or anything that that was in print, the better the recognition was. And it did that all by itself. Amazing. And it was absolutely easy to see that happen over a few pages in a book. So I've been using and accepting the whole concept of machine learning, ever since that day, but of course, in the past several years, we've now seen AI go to incredibly whole new levels. And it's interesting, the the people who who are negative about it, and so on, I'm sitting here thinking, Alright, what, 30 years ago, or maybe 35, now we had the internet, or 30 years ago, we had the internet come along. And along with the internet, of course, there are the people who misuse it, and we have the dark web. And I think somebody should check out more of the dark web and see if it's accessible. And if not, we should sue some of those people. That'd be fun. But we have the dark web, and we don't get anywhere near although some people recognize the the problems with it. We don't get anywhere near the route from any of that, that we're getting from artificial intelligence today, which tells me people are starting to you know, they, they see the significance of it, but you know, we're dealing with a, with a world where people really aren't visiting it properly or visiting it enough?
 
<strong>Glenn Gow ** 18:34
Well, it's hard to predict what we're gonna see. And AI is just a tool, Michael, it didn't was that with any tool. It's going to be used for good and it could be used for bad. And so they're, they're bad people. And if they get hold of a tool, they're going to use that tool. And so we do need to be aware of that we do need to be concerned about that we need to ensure we have protections against that. Yep. Just like any tool. Yep. But the key thing is it's happening way faster than the experts ever predicted. And so what does that mean? That means that we as humans, need to move fast to keep up.
 
</strong>Michael Hingson ** 19:17
And we're dealing with, with a lot of change, and many people aren't used to changing or change happening that quickly. But it's the way it is.
 
<strong>Glenn Gow ** 19:26
Well, not only that, Michael, but most people don't like change.
 
</strong>Michael Hingson ** 19:30
No.
 
<strong>Glenn Gow ** 19:33
And if you don't like change, and change is happening and being part of the change requires you or enables you to be successful, then you're going to be left behind. So my favorite saying is AI is not going to take your job. A person who is using AI is going to take your job.
 
</strong>Michael Hingson ** 19:53
Yeah. And that's and that's something that makes perfect sense. And that's the way it will be but AI is ain't gonna do it. I don't see no matter how much AI learns, and can learn, there are things that people can do or have within them that are makeup that will allow them to continue to function and AI is not going to take over the world. It is not a Colossus The Forbin Project. Right? Right. And that was a good movie and a good book. But
 
<strong>Glenn Gow ** 20:27
the key is for us to ask ourselves, how do we get the most out of this tool. And so I want to share with you a story one of my CEOs shared with me Remember, I talked about sharing best practices from what I learned. So I'm a big proponent of AI, in that it holds tremendous value for companies of all kinds in all industries of all sizes. And so I'm encouraging my CEOs to do more in this area, so that they get a competitive advantage. One of my CEOs stood up at an all hands meeting in the company and said, I'm going to create an AI mandate, starting today. And for the next month, every single employee needs to use AI every day for a month. Now, I don't care what you do with AI, I don't care if what you do doesn't work. What I want is all of us to learn about AI. And so after a month, what I want each of you to do is report to your manager, what did you learn, because we're going to learn about the things that it doesn't do very well. We're going to learn about the things it does extraordinarily well. And then we're going to figure out how to leverage this tool so that we all can be more productive. I thought that was a brilliant way to introduce, because it's okay to fail is what the CEO was saying, and figure out your own experiments. And what came out of that was a whole slew of opportunities that no one imagined that AI could do. So the accounting department figured out, hey, I can write macros in my spreadsheet. Well, that's not what we knew when we when we began this experiment. And yet now we know we can do that.
 
</strong>Michael Hingson ** 22:21
And we can use it and speed up the process.
 
<strong>Glenn Gow ** 22:25
Exactly, exactly. And so many learnings, like that. And now this company is a highly innovative way of thinking about everything, and is going to do extremely well compared to their competitors, because they're embracing this amazing tool.
 
</strong>Michael Hingson ** 22:40
I've used chat GPT to help write some articles. Although I, I generate like five or six versions, and then I put them together, and then I add my own stuff to it. Because AI doesn't guess the saralee get everything well. But, of course, that's the case. But still, it has sped the process up so much. But it goes back to me giving it the right parameters to work with.
 
<strong>Glenn Gow ** 23:11
Exactly. And Michael give you a little tip. So when you think about interacting with a large language model, you want to you want to think about being in a dialogue with it. Not that you give it a prompt and hope for a good result. Right? You You work hard on the prompt, and it comes back with a result and it's okay to say that wasn't very good. Yeah, I think you missed a few major points. And you completely missed that I wanted this to have a perspective on the following. Yeah. It'll say, Gee, Michael, I'm sorry about that. I'm gonna go do another version of it. And so then we're just talking about writing a blog post here, let's say so let's, let's say it comes back with a one. That's it's pretty good now. All right, we'll say hey, that's pretty good. Now, what you can do is you can give it a prompt that lays out Michael Hanson's writing style. Michael likes to write in the following kind of prose, and he likes to use adjectives and active verbs, and he likes to use bullets, and he likes to use speak at a college level, and you can give it your style, so it'll take the output it created for you, and then it'll sound a lot more like Michael. Mm hmm. And then that's a good time to sit back and edit it, because you've already done a lot of the work through the prompting.
 
</strong>Michael Hingson ** 24:39
And it's all happened a lot faster than I would ever do it on my own. Absolutely.
 
<strong>Glenn Gow ** 24:44
Oh, I'll give you one more tip. So I created my style prompt. Right when I want to tell a large language model I want you to write like Glenn Gao. You know how I created this style prompt? Oh, I asked chit chat GPT Ready to do it for me? Here's all my writing. Now go evaluate my writing and tell me how you would describe my style.
 
</strong>Michael Hingson ** 25:12
How do you get bought on whether that's a good question for here, but I'll ask anyway, how do you show it your writing? There, there are aspects of, of the, of Chet GPT. And so on that I have to figure out how to do yet because it's not as accessible as it really could be. So I don't know how,
 
<strong>Glenn Gow ** 25:32
yeah, and so I won't, I won't spend a lot of time on it, because it's fairly complex. But you have to choose your best writing, you have to put it into a document and you probably are going to give it to a large language model that isn't Chachi btw that can read large documents, got it and then get the output from there. Okay, it's not easy to get there. But once you get there, now you have your style guideline.
 
</strong>Michael Hingson ** 25:55
And you can save that. Yeah, yeah. I presume you can save that and then tell it to use it again. When you next you Right,
 
<strong>Glenn Gow ** 26:02
exactly. Right. Yeah. So anyway, a little tips there. But that's just one small drop in this bucket of this amazing tool that is available to us.
 
</strong>Michael Hingson ** 26:11
Yeah. And it and it's only gonna get better. And it is so cool that it's there and does the things that it does. What is we're starting to hear more about this whole thing, this whole concept of generative AI, what does that?
 
<strong>Glenn Gow ** 26:25
Well, that's what we've been talking about generative AI, and that's where it generates. It fits within the world of large language models, and, and other models. And so let me back up a second and define it this way. So for almost seven years, we had what I'll call traditional AI. That still exists. And that's still actually even more important than generative AI, it's gonna have a bigger impact on the economy than generative AI. But generative AI is very, very new, we'll call it roughly two years old. And it creates content of various types. And I think the most impactful well, okay, the traditionally AI is much more about predicting outcomes, whereas generative actually creates outcomes for you. I think the greatest impact in the generative AI side is not going to be in language, it's not going to be in pictures, it's going to be in code, somewhere development code. And the reason I think the greatest impact is going to happen here is, Michael, if you get really good at writing articles, or blog posts, using a large language model, you might get, I don't know a few 1000 people to read what you've written. But if your team or if your team writes code, and it goes into a product, you might have millions of people. Now using something that was created using generative AI is going to be an enormous impact on the software development world, it's already starting.
 
</strong>Michael Hingson ** 28:05
And that makes sense. Well, and look, I think a lot of people don't know it. But the whole concept of AI was very actively used in developing as I understand that the mRNA vaccines for COVID. I believe that's true. I've heard I can't remember where I heard that. But I heard it from what I regard as a reliable source, as I recall.
 
<strong>Glenn Gow ** 28:28
No, it's very true, because that's more in the traditional AI realm. Yeah, where you feed the AI a lot of data and AI can see patterns in data that humans simply can't see. There's too much data, our brains aren't wired to see patterns in data. And AI can see patterns. And it could suggest particular experiments you might run based on the patterns it sees. Yeah, and that's one of the great things it's for. So in drug discovery, Michael, there's, there's a product. It's created by a division of Google called Deep Mind. And this product is called Alpha fold two. And what it does is something that I don't fully understand, because I'm not a scientist or a biologist. It does something called protein folding. So what is protein folding going to do for us? It's going to help cure diseases is what it's going to do. And this is a scientific problem that has existed for forever. Until within the last year or so. Google solved the problem using AI of protein folding. And what it does is it just opens up the ability for people, for scientists to develop new drugs and new protocols and new ways of looking at our DNA to cure diseases. And so we haven't we don't hear much about this yet, because we don't interact with something called Alpha. Fold two, we can't it's too complex. It's not an area we understand. But when it starts curing diseases, we're going to start paying attention to what's happening in the pharma world, in the healthcare world in the scientific world.
 
</strong>Michael Hingson ** 30:14
And, you know, the reality is, no matter what the downsides, in terms of bad actors who do things with AI, there are so many more people who will do good things with it. And it is still very well, and it probably always will be, but it's it is very much an evolutionary process. And we're new to the whole process. That's right.
 
<strong>Glenn Gow ** 30:38
That's right. And we have to think of it too. There are a lot of races happening here. Michael, I talked one about one race being the flywheel effect race, where I'm, I'm in on a business and I'm competing with other individual companies to be successful. So I need to take advantage of what AI can offer to me so that I can get into that flywheel improvement, continual improvement cycle and beat my competitors. That's one race we have. We have another race against at the at the at the national level, we have a race against China. China, has committed to becoming a world leader in AI. I don't know that we've actually stated that in the United States. And yet we are today the world leader in AI. And the question is, who is going to come out ahead? Yeah. So there's a race. And we have to, we have to be aware of that race and understand that race, there's a third race, which is against hackers. So one of the interesting things about the large language model world here is that we have tools like chat GPT, the most popular one and the most advanced one, which is called closed source software. But Mehta, the company formerly known as Facebook, Facebook, has released open source software models, when you release open source software, that means anybody in the world so North Korea can use it, around can use it, a hacker in their basement in New Jersey can use it to do things that we wish they weren't doing. And so given that this is the world we live in, if you're running a company, you need to ensure that the vendors you hire in the world of cybersecurity are on the cutting edge of AI and using the latest AI technologies to help prevent what the bad guys are trying to do with the latest AI technologies.
 
</strong>Michael Hingson ** 32:47
It's very much like anything in the in the hacking world, we need to make sure that we have bright people and people who are not only bright enough, but are forward looking enough to anticipate and figure out what the hackers might do to be able to make sure that we put safeguards into the system as best as we can, as best as we can. And when somebody isn't totally successful at that, because somebody on the other side comes out with something more clever. We learn from it, which is also part of the process. Exactly right. And then we use AI to figure out how to fix it.
 
<strong>Glenn Gow ** 33:30
We are definitely going to do more and more than agree with that.
 
</strong>Michael Hingson ** 33:34
Yeah. You know, it's it's always interesting and pertinent to ask questions like, what do we do about AI producing inaccurate information? But you know, I think that really ultimately comes from it depends on the information we give it, doesn't it? Well, let
 
<strong>Glenn Gow ** 33:56
me answer your question. slightly differently. Okay. So there is this thing, as you know, called hallucination where AI might give us the wrong answer. This happens, by the way, only in generative AI does not happen in traditional AI. Because we're not asking traditional AI to, to make anything up. In generative AI, we are actually asking it to make something up. We're asking it to write something or build something that hadn't existed before. And so it has a hallucination problem. So there are two ways around this. Well, I'll say three ways around this. There are certain things where we don't really care if AI makes something up. Let's say Spotify, is using AI to predict the next song that I want to hear. I don't care if Spotify makes a mistake, right? I just happen to hear a song that maybe isn't my favorite as a result. There's no risk factor here. But the minute I step into the world of making Have something that has some risk to it, we need a human in the loop. A human must be involved in making the ultimate decision about what we're going to publish or what code we're going to write or what we're going to what strategy we're going to take on. So you have a human in the loop, sometimes you have you human deeply in the loop. Because there's, there's there's a lot of potential danger associated with this. Like, should we fire a missile or something? Or we have a little bit of a human in the loop? Like, should I publish this blog post said, Shut up Tejas wrote the answers usually no, don't do that. But, but, and there's one other factor. So if you're using a large language model, and you're asking it to do some research, you ask it, or you tell it, you say, and I want you to point me to the source of the information. Now, this is important, because it'll make up sources. Sometimes Michael, it'll say, Oh, here's the source, ha, ha, ha, it's not really a source, it doesn't really say, this is the source of information, they just made it up or the LLM made it up. So instead, by taking a combination of having the human in the loop, and having the source, then the human can go to the source and validate. Yeah, that the large language module model actually did the research and came back with an answer for you that is valid. And now you can make a decision based on that. And
 
</strong>Michael Hingson ** 36:30
the other thing that, again, comes to mind is that hopefully, interacting with the LLM, and dealing with correcting sources and so on, it learns along the way, and over time, maybe you won't make as many mistakes.
 
<strong>Glenn Gow ** 36:47
I think that's true. It is happening now with the models because there is human feedback involved. So it's, it's getting better and better. But it may be the case that we never get to perfection here. Yeah. But you know what? Humans aren't perfect either. And so well, we just needed to get to be a little bit better than humans.
 
</strong>Michael Hingson ** 37:11
Yeah, no, we've got a, we've got to continue to grow.
 
<strong>Glenn Gow ** 37:17
Precisely, yeah. How
 
</strong>Michael Hingson ** 37:19
do we deal with the biases and all the negative things that people say about AI and things that are clearly not true? And very frankly, to me, some of it comes from the political side of things, because people promote fear way too much. But how do we deal with that? Well,
 
<strong>Glenn Gow ** 37:42
so I heard the word bias in your question, and I have I have an answer, maybe about that. But tell me what can you give me an example of what you're you're asking about so I can be more precise?
 
</strong>Michael Hingson ** 37:51
Oh, I'm just thinking of we, we hear so many people saying how bad AI is and we should really not only have better governor's on him, we shouldn't allow it. Kids use it to cheat. It's bad. We shouldn't have it. Well, and it comes from? Yeah, some kids do. There's a challenge there. But anyway, go ahead.
 
<strong>Glenn Gow ** 38:16
Well, let's just use that example, Mike. Okay. So it has to do with being creative about how do you manage change. So I'm going to use an example of a Wharton professor, his name is Ethan Moloch. He's a wonderful person to follow if you want to look him up. He's a leader in thinking about AI and how it applies both in the academic world and the business world. So he, like I said, he teaches a business course at Wharton. And so one day he gets up in front of the class. And he says, Okay, we're all going to write a paper. I don't know what the paper was about. Not important. No, I'm going to ask all of you to write a paper. And I'm going to insist that all of you use chat GPT. And the class is like standing up and clapping and like, oh my god, this is amazing. Because what used to take me four hours is gonna take me 30 minutes now. But he wasn't done. Yeah. And I'm going to ask you to defend every line in the paper. Yep. And so they are suddenly realized that they needed to understand what this tool was telling them and they needed to believe it and validate it. So they are actually learning more than they would learn without ChaCha btw because it's providing all this information that they need to go it's almost like they're it's pointing to here are the important things you need to go learn. It's not about writing the paper. It's about the learning. Yeah. And I thought that was incredibly brilliant to embrace AI so that his students become better at what he said. asking them to do it, which is to think about business problems in a certain way. Yeah,
 
</strong>Michael Hingson ** 40:04
well, and I, the first time I was talking with someone about chat GPT, and they were talking about how kids cheat, and so on. And cheese, well, with some people true. And some people, it's probably too strong a term, but how kids are using it and not doing it on their own. I immediately said, This is an incredible teaching opportunity. What the teachers need to start to do is to not fear, the artificial intelligence, but rather uses as an opportunity to say to the students, okay, and the way we're going to grade your papers is that you're going to have to defend it. And you're going to have to tell me, what is in the paper? And why you say what you say? Yeah. And I think that makes perfect sense. It's in and I don't know whether that's more work for teachers, it can be time consuming. But it's an opportunity to really change a lot of our teaching models, which is great.
 
<strong>Glenn Gow ** 41:06
Exactly. Right. Exactly. Right. And if teachers are smart, they should use AI to help them build their curriculum, and build what it is they're going to teach and how they're going to teach it. Because AI is a fantastic tool for that. And
 
</strong>Michael Hingson ** 41:23
if school administrators were smart, they would encourage it. That's right. Which is another story entirely. By but you know, it's a process. But I but I really think that it offers so much of an incredible opportunity to vastly improve teaching that, how can you argue with that? But
 
<strong>Glenn Gow ** 41:46
well, let's, let's take what you just said, Michael Fullan. And apply that statement vastly improved teaching to the work world? Yeah. So if I'm running a company, I have people who know some things and people who don't know some things in my company. And I want everyone to know as much as they possibly can, so they can make better decisions. AI is one of the mechanisms to help me get there very quickly. So when one of my favorite phrases, is the head of HR is talking to the CEO, and the head of HR says, gosh, you know, I don't know if we should train all these people. What if we train them and they leave the company? And the CEO says, What if we don't train them, and they stay at the company? So this is a tool for training for teaching for learning for every employee. And every CEO is going to benefit if he if that CEO can get the employees learning by using this incredible tool. Yeah.
 
</strong>Michael Hingson ** 43:02
Isn't that cool? Yeah, very cool. And it makes perfect sense. Well, you know, so again, in general, I asked the question before about bias. But is the bias really against AI? Or is it against change?
 
<strong>Glenn Gow ** 43:22
It's a bit of a complicated question. So yeah. So think of it this way. If you build a large language model, and there are only a small number of companies in the world who can build large language models, because it's very, very, very expensive to do. So. What you do if you're open AI, let's say or your anthropic is another company. X is another company, pi is another company, or if you're going to build a large language model, you do something, which is you put guard rails on that. Because you don't want bias inside of those guardrails. And yeah, when you lay down the guardrails, the human who's laying down the guardrails has some bias, Michael, why because they're human. So you might have one large language model that leans a little bit to the left and another one that leans a little bit to the right, and that's based on the people who designed it. And so you could argue that every large language model has some bias built into it purely because humans built in. Hmm. And then you get to choose though, which largely language model do you want to work with whether it's chat CBT, or Claude from anthropic or many others.
 
</strong>Michael Hingson ** 44:44
But a lot of the bias at least that I'm that I'm thinking of, and a lot of people probably think of when they hear this discussion is people are just prejudiced against the whole concept of AI. And I think that yeah,
 
<strong>Glenn Gow ** 44:56
I don't I don't hear that very much. Okay. hear people hungry, I hear people who are hungry to learn more. That's great. So maybe you're hearing by us that I don't hear well, I, you know,
 
</strong>Michael Hingson ** 45:10
probably from different sources. And I've watched enough TV to to observe things, and I've heard negative things. But I'm not hearing nearly as much fear about AI, as I did a year ago.
 
<strong>Glenn Gow ** 45:25
Oh, interesting.
 
</strong>Michael Hingson ** 45:28
And maybe it's just people aren't talking about it. But you know, go ahead. Well, maybe people are
 
<strong>Glenn Gow ** 45:34
beginning to understand it better. That's usually why you might see reduction in fears people begin to understand that. This is why humans are not good at change. Typically, they fear the future, they fear, they're not going to fit into the future. They fear that I can understand that future. But once you start to step into the future, you realize, oh, no, it wasn't as bad as I thought it was going to be. Maybe it's even good. Yeah. And so that's probably why you're seeing that reduction in fear.
 
</strong>Michael Hingson ** 46:03
We as a society, and as a race, tend to fear a lot more than we ought to. Because we've we decided that we're afraid of one thing or another. And most of the things that we're afraid of never really happen anyway.
 
<strong>Glenn Gow ** 46:20
Exactly. So that's a skill all unto itself. Yes. Why am I focused on something that hasn't happened? isn't likely to happen. And I probably be okay. If it did happen, I'm probably going to be fine. And yet we do tend, we can tend to go there. It's your training of the mind, Michael, this comes back to I'm glad you brought it up. This comes back to one of the concepts I have, in my my coaching of CEOs is, how do you look at the world? Do you look at the world from a fear perspective? Or do you look at the world from an opportunity perspective, we can look at the exact same thing. And come up with a different outcome or a different way of thinking about I'll give you a funny example. A funny example. A shoe company sends a shoe salesman to a country in the desert, to go sell shoes. And the shoe salesman shows up. And he immediately emails back to headquarters and says I'm never going to be successful here. No one wear shoes here. And so he has a failure mindset. So they bring it back. They send another salesman to the exact same location, immediately sends an email back to headquarters and says, Send me ship fulls of shoes. No one wear shoes here. Yeah. And about how are we choosing to perceive what's in front of us? Yeah.
 
</strong>Michael Hingson ** 48:06
I, for a while ever since escaping from the World Trade Center, I've been talking about escaping and what I what I did, how I prepared for it. But never thought about the fact that with all the things that I learned about emergency preparedness, talking to fire people learning how to travel around the complex, not by reading science, of course, but by truly learning it. It created a mindset that said, You know what to do in an emergency, although at the time, I didn't think about it, but much later, I realized it. And I went oh, that is that's a good point. And then during the pandemic, I realized that while I've talked about not being afraid, I've not ever taught anyone how they can learn to control fear. And it's not to not be afraid, but rather to use fear as a powerful tool to help you. And so we've now written a book, it's called Live like a guide dogs stories from a blind man and his dogs about overcoming adversity, being brave, and walking in faith. And it's all about using information that I've observed and learned from a guy dogs and my wife service dog about different aspects of fear and learning to control fear and making it an add a positive attribute to have not an adversary. Well,
 
<strong>Glenn Gow ** 49:32
Michael, that sounds amazing is your How long is your book been out?
 
</strong>Michael Hingson ** 49:35
It isn't. This one is going to come out later in the year. I'll send you an email there. Oh, already been a couple of announcements about it. And it's available for pre order. So I will I will make sure that we put that also in the show notes again, but it's not out yet. But it's coming it'll be fun. I'd love to get your thoughts on it. And maybe when we start looking for people to review it I'll have to see if you'll look at it and Give us a review.
 
<strong>Glenn Gow ** 50:00
Fantastic. I'd love to be part of that.
 
</strong>Michael Hingson ** 50:02
So when we talk about AI, and just all the things that are going on, of course, some people talk about job loss or afraid of job loss, what do you think about that?
 
<strong>Glenn Gow ** 50:13
So I'm going to answer your question in a second. And I just want to suggest maybe this will be our last topic. Is that okay?
 
</strong>Michael Hingson ** 50:22
Only if it's an AI solution? Yeah, well, yeah. Well, so in resist,
 
<strong>Glenn Gow ** 50:30
look, job loss is a real thing. But I want to really frame how we think about this issue. So I want us to think about our jobs as being made up of tasks. Some people have lots and lots and lots of tasks. And some people have a smaller number of tasks that make up their job. AI is going to replace tasks. So if I have 100 tasks that I do every day, and AI can replace 30 of them, I'm going to be pretty happy about that. Because I'm going to be a lot more productive, and I can focus on the ones that I'm best at, and I'm gonna let ai do the things, it's best that but if my job is made up of a tiny number of tasks, let's say, I'm a long haul truck driver. And my task is to get the truck into the into the right lane and go for the next 1000 miles. My job's in danger, because the bulk of my work is associated with a small number of tasks that AI can take on. And so we want to ask ourselves, what what is our day look like? And how many things can be taken over by AI? And how can we embrace them. So there will, there will be three things that happen, there will be new jobs created by AI, the bulk of people will be impacted in a positive way, where they will use AI to be more effective, more efficient in their day, and they'll be able to get more done in a shorter period of time. And then there are some jobs that are going to go away, they're going to disappear. Because of this nature of they're made up of a small number of tasks. Yeah. And so you're running a company, you want to ask yourself, what do we do with that information? Do I think about the employees that I might not need in the future? Do I help them get training right now on this so that they recognize that their job may go away,
 
</strong>Michael Hingson ** 52:26
or you find other things for them to do or find other things
 
<strong>Glenn Gow ** 52:29
for them to do exactly. But in all cases, the market will cert will determine whether or not these jobs stick around or not, yeah, they'll be individual decision makers. Because if you're a competitor suddenly eliminates a bunch of jobs. Let's I'll use an example. Let's say you run a warehouse, and you have 100 people in your warehouse. And your competitor says, I only need 10 People in my warehouse, and I need 90 robots in my warehouse. And that's going to be cheaper and more efficient. Well, I can't be that employee that are an employer that says I'm going to keep all my employees paid, I'm gonna have to understand the nature of how jobs are going to change. And I need to act quickly. This is why we want to embrace AI as quickly as possible to make those decisions. Well,
 
</strong>Michael Hingson ** 53:21
so So two things, one, going back to the truck driver, okay, so AI can take over the actual driving of the truck, at some point, to the point where we don't have to fear that. That doesn't mean we can't find other things for that truck driver to do while he is in the truck. And the truck is being driven by AI. So that
 
<strong>Glenn Gow ** 53:45
is true. That is absolutely true. And so let us use this as our last example, a perfect example would be that that truck drivers overseeing six trucks, right? All at once happens to be sitting in one. But one of those six trucks gets stuck somewhere because you have a flat tire. And it needs a human intervention. But the human in the truck can tell it. Hey, that truck over there was five miles away, pull over and wait for a tow truck to come and get you. Yeah, yeah. Well,
 
</strong>Michael Hingson ** 54:18
very, very quickly. One last thing. I worked with a company called access to be I don't know if you're familiar with accessibility and what it does to help make the internet more accessible. No, please. So accessibility is a product that began several years ago when three guys in Israel developed sought wealth. They first had an internet company that made websites and then in 2017, Israel came along and said God and make all websites accessible. They had so many that they had to figure out a way to do that. And they used AI and they created a widget that sits in the cloud. And the widget can analyze any website of any subscriber. And when it analyzes, it creates what's called an overlay and creates all The code that it feels that it can put in to the site to make it accessible, and it doesn't reprogram the website. But when I go to a site that subscribes to access a B, I hear a message that says, Put your browser in a screen reader mode and I push the button, the widget up in the cloud transmits all the Accessibility Code down to my browser, which has already got the rest of the website, my browser doesn't care where the information comes from, right, as long as it's there. Now, it's not perfect, it doesn't do graphics, it doesn't do necessarily the most sophisticated tables and all bar charts. It doesn't describe all pictures. But it does a lot to make websites a lot more usable. And they have other profiles for other kinds of disabilities. But there's a cadre of people who just are so totally against it, hey, I could never do this overlays will never work. And I'm and they're vehement. And, you know, I continuously think of when I in 1985, started a company because I couldn't get a job to sell products, I started a company selling some of the early PC based CAD systems. And I had an I had architects who came in and they said, Well, we like your product, it's great. But if we use it, since we charge for our time, we can't make nearly the money that we otherwise would have. And I said, you're looking at it the wrong way. You don't deal with it in terms of how much your time is charged. Now, you look at it in terms of your expertise, and you're charging for your expertise. You don't change your prices, you get more customers. And you can do so much more with each customer by using a PC based CAD system and bring the architect or bring the client in and do walkthroughs and fly throughs and other stuff. But it's the same thing. And now CAD is commonplace. The reality is the overlay does so much and accessory is so creative at what it does. And they've also brought in additional services to do the things that the widget can't do. But it's amazing to see some people who were so vehemently against AI and overlays. When in reality, every website designer should include it. Because at least it'll do some of the heavy lifting and in what may not do everything, but it will do a lot and save them time and they don't have to change what they charge.
 
<strong>Glenn Gow ** 57:20
That's great. Sounds like you're a good salesman.
 
</strong>Michael Hingson ** 57:23
Well, we'll we'll keep going with it. It's it's a lot of fun. Well, I really want to thank you for being here. If people want to reach out to you. How do they do
 
<strong>Glenn Gow ** 57:30
that? It's very simple, Michael,
 
</strong>Michael Hingson ** 57:32
there you go. They can just go to AI and say find. Yeah, go ahead.
 
57:37
Well, my website is My name is Glenn Gow .com. So Glen with two Ns, G L, E, N, N G. O <a href="http://W.com" rel="nofollow">W.com</a>. That's
 
<strong>Michael Hingson ** 57:47
easy. Well, I hope people will reach out. And this has been a lot of fun. And I want to
 
57:53
one thing I forgot to mention, absolutely. Okay. On my website, I have a tool that's free to use. It's available 24/7 You don't even need to fill out a form to use it. It's called AI CEO coach. So if you're a CEO, you can go to my website, Glen <a href="http://Gow.com" rel="nofollow">Gow.com</a> and use this tool as often as you want absolutely for free. And ask it questions that a CEO would ask and see if you like the answers, and please give me some feedback on it. People love it so far. Cool.
 
</strong>Michael Hingson ** 58:32
Okay. And it's called again, AI
 
58:35
CEO, Coach coach.
 
<strong>Michael Hingson ** 58:37
Cool. Well, people go reach out and check it out and reach out to Glenn. I want to thank you again for being here. And I want to thank you all for listening. Love to hear your thoughts. Email me at Michaelhi m i c h a el h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And that's m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear your thoughts and please give us a five star rating wherever you are listening to our podcast or watching our podcast today. We value your insights and Glenn for you and you listening. If you know of anyone else who want to be a guest on unstoppable mindset. Please introduce us always looking for more people to come on and be a part of unstoppable mindset. So again, Glenn, I want to thank you for being here and really appreciate your time today. My
 
</strong>Glenn Gow ** 59:29
pleasure, Michael, it was a pleasure. I really enjoyed that.
 
**Michael Hingson ** 59:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable CEO Coach and Keynote Speaker on AI with Glenn Gow </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7cdb4862-86d5-4f97-86af-f31913b2a317.mp3?source=rss&amp;ext=asset.mp3" length="88795504" type="audio/mpeg" />
<itunes:episode>210</itunes:episode>
</item>
<item><title>Episode 209 – Unstoppable High Performer and Wise Coach with Danielle Cobo</title>
<guid isPermaLink="false">https://pinecast.com/guid/624fbf51-66f9-47df-8da7-ede5dd4466b5</guid>
<pubDate>Tue, 27 Feb 2024 10:00:37 -0000</pubDate>

<itunes:duration>01:01:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/08743052-910f-4254-bb0d-d5bfca9881dc/UM209-Danielle_Cobo-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Our guest this time is Danielle Cobo. Danielle began her first entrepreneurial endeavor at the age of seven years of age and never really looked back. Born and raised in Orange County California, Danielle attended college obtaining a BA degree in communication with a minor in psychology.</p>
<p>After college she began a career in sales where she proved highly successful. Along the way she managed a low performing team she turned into a highly successful one which earned her the title of “Regional Manager of the Year”. She also has won four Sales Excellence awards. Danielle knows how to work and excel even in highly stressful situations.</p>
<p>In 2020 Danielle made the decision to leave her corporate career as she felt it was best for her life as well as the lives of her husband and twin boys. She will tell us about that and discuss her values of how she feels she, and probably in fact many of us, aught to better make use of our time. As you will hear, she has strong family and personal values.</p>
<p>At the beginning of 2021 Danielle began to write posts on LinkedIn that soon lead her into a teaching and counselling career she promotes today. She is a coach and a highly knowledgeable leadership and team expert. Danielle is also the author of a book as well as a podcast, Unstoppable Grit. Be sure to check out her podcast and I hope you will purchase her book. It was just released and, even before its release, it has become an Amazon bestseller.</p>
<p>The business acumen Danielle projects is well worth your time to explore in this episode. I hope you like what Danielle has to say.</p>
<p><strong>About the Guest:</strong></p>
<p>Danielle Cobo a former Fortune 500 Senior Sales Manager, is renowned for empowering individuals with the grit, resilience, and courage to thrive professionally and personally.</p>
<p>With over 15 years of corporate experience, she knows how to build high-performing teams that increase sales, productivity, and employee retention. She propelled her team to the number one national ranking, even amid the upheaval of downsizing, restructuring, and acquisitions. Her commendable leadership earned her Region Manager of the Year. Her resiliency motivated her to earn four consecutive national Sales Excellence Awards.</p>
<p>Danielle is the best-selling author of Unstoppable Grit and hosts the globally top-rated podcast, Unstoppable Grit Podcast with Danielle Cobo.</p>
<p>When her husband, a Blackhawk pilot in the Army, was deployed in Iraq for a year, Danielle learned to balance a demanding job while keeping up with her dynamic duo of thrill seeking 1.5-year-old twin boys.</p>
<p>From a 7-year-old entrepreneur to a two-time 3-day 60-mile walker—she defines relentless ambition.</p>
<p>Danielle has a bachelor’s in communication with a minor in psychology from the California State University of Fullerton, Certification in Inclusive and Ethical Leadership from the University of South Florida Muma College of Business, and accreditation in DiSC Human Behavior from Personality Insights. Inc., and Leadership from Boston Breakthrough Academy.</p>
<p><strong>Ways to connect with Danielle:</strong></p>
<p>Unstoppable Grit Book: <a href="https://amzn.to/3tqhr4t" rel="nofollow">https://amzn.to/3tqhr4t</a></p>
<p>Connect with Danielle Cobo  <a href="https://linktr.ee/DanielleCobo" rel="nofollow">https://linktr.ee/DanielleCobo</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/daniellecobo/" rel="nofollow">https://www.linkedin.com/in/daniellecobo/</a></p>
<p>Instagram: <a href="https://www.instagram.com/thedaniellecobo/?hl=en" rel="nofollow">https://www.instagram.com/thedaniellecobo/?hl=en</a></p>
<p>Facebook: <a href="https://www.facebook.com/TheDanielleCobo/" rel="nofollow">https://www.facebook.com/TheDanielleCobo/</a></p>
<p>Twitter: <a href="https://twitter.com/DanielleCobo" rel="nofollow">https://twitter.com/DanielleCobo</a></p>
<p>Website: <a href="http://www.DanielleCobo.com" rel="nofollow">www.DanielleCobo.com</a></p>
<p>TikTok: <a href="https://www.tiktok.com/@daniellecobo" rel="nofollow">https://www.tiktok.com/@daniellecobo</a></p>
<p>Unstoppable Grit YouTube: <a href="https://youtube.com/@UnstoppableGritPodcast?si=EeZHgq4cyZ3PbT9Q" rel="nofollow">https://youtube.com/@UnstoppableGritPodcast?si=EeZHgq4cyZ3PbT9Q</a></p>
<p>Unstoppable Grit Podcast with Danielle Cobo on Spotify: <a href="https://open.spotify.com/show/0ROM7ru95TF06XzKhTcO5V?si=M1eyb3ZvS8C_sjlz2EGbGg" rel="nofollow">https://open.spotify.com/show/0ROM7ru95TF06XzKhTcO5V?si=M1eyb3ZvS8C_sjlz2EGbGg</a></p>
<p>Unstoppable Grit Podcast with Danielle Cobo on Apple Podcast: <a href="https://podcasts.apple.com/us/podcast/unstoppable-grit-podcast-with-danielle-cobo/id1571797640" rel="nofollow">https://podcasts.apple.com/us/podcast/unstoppable-grit-podcast-with-danielle-cobo/id1571797640</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome to unstoppable mindset from wherever you may be. I am your host, Mike Hingson. Our guest today is Danielle Cobo, who has been a very top ranked sales professional has won a number of awards. Now she helps people transform lives in a lot of different ways. And I think we're going to learn all about that. I don't want to give it away. So Danielle, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Danielle Cobo ** 01:48
Well, thank you for having me on the podcast. I'm excited to be here. You
 
</strong>Michael Hingson ** 01:52
have your own podcast.
 
<strong>Danielle Cobo ** 01:53
I do very similar to unstoppable grit podcast with Danielle KOBO.
 
</strong>Michael Hingson ** 01:58
Well, we're not sure I have to come on that someday.
 
02:01
Yes.
 
<strong>Michael Hingson ** 02:02
Well, that would be fun. Well, now that I've done my invitation to be on your podcast anyway, so let's go ahead and and move on. Why don't we start if you would, by you telling us a little bit about the early Danielle growing up and all that sort of thing? Oh,
 
</strong>Danielle Cobo ** 02:16
well, I grew up. I currently live in Tampa, Florida. But I grew up near you in Orange County, California. So I grew up in the beautiful area of Dana Point right near the beach, which is absolutely beautiful. But my childhood was quite unique in the sense of I was, like many people that was raised by a single mother. However, my upbringing kind of really shaped me into who I am today. So when I was two years old, my mom actually kidnapped me from my father. And I didn't know I didn't eventually really meet my father again until I was 15 years old. So in a lot of ways, my upbringing has helped me develop grit, because I saw this role model of my mom, who was a single mom going back to school who climbed the corporate ladder, working in a fortune 500 pharmaceutical company and being a manager in the early 1990s. And I saw her determination and motivation and her grit and tenacity. And she became such a role model to me to show me what is possible. But in a lot of ways, I also eventually found out that she took me from my father, and it didn't create a lot of resentment. So in anger inside as well. So I would say my upbringing, there was a lot of good aspects, there was a lot of negative aspects of it. But ultimately, it did shape me into who I am today. And it's a part of my story and a part of my life and who I am.
 
<strong>Michael Hingson ** 03:53
Well, I don't know whether it's relevant, but how come she could death you? That
 
</strong>Danielle Cobo ** 03:57
is the question of the hour, I would love to know that reason. Fortunately, unfortunately, for the, my mom passed away March 8 of 2020, and we had a 13 year estranged relationship, and I ended up losing my mom to suicide. So it's always going to be a question that I will always wonder and eventually, I hope that I get to have that conversation with her one day in heaven. But until then, I am just going to kind of assume that it may have been related to her own mental health and maybe some disagreements with my father. Gratefully, I do have a really good relationship with my dad now and he's remarried and have a stepmom and they're amazing support system for me. So
 
<strong>Michael Hingson ** 04:46
enjoy that relationship. He and He offers no insights into all of that.
 
</strong>Danielle Cobo ** 04:51
You know, I believe that the pain of him, the pain of me being taken from him is so deep rooted inside that I believe it's hard for him even to have the conversation. I think there's a lot of guilt associated with it as much as I've tried to reassure him that it's just a part of who I am. But he's not very open about it. Most of the information I've kind of heard is through other family members. The only thing that I do know is that one day he showed up at my house, and I was gone, the whole house was empty. And my mom had moved us to another area about an hour and a half away. My earliest childhood memories, though, my my one childhood memory that I have was when I was two years old, and my dad came to pick me up. And I just remember wanting to go to this baseball game with him. And I remember trying to reach for him, but my mom was holding me back. And so I was crying. And I was, I had my arms wrapped around the trunk of her leg. And I was falling this two year old little girl. And she wouldn't let me see him. I never understood the reason why. And so I'm sure that that played a part in whatever was taking place at that time, but I don't know the answer to it.
 
<strong>Michael Hingson ** 06:15
Yeah, people do things, and not a lot you can do about it at this point now, except move forward. And at least you have a good relationship with your dad and his she said, Someday you'll get to talk to your mom about it. And hopefully that will be a better relationship now. But you know, it got so you, you went to school and all that and you went to college? And what did you get a degree in?
 
</strong>Danielle Cobo ** 06:42
I got a degree in marketing and average communications, a bachelor's degree in communications with an emphasis in advertising and a minor in psychology. So I actually changed my major, probably five different times in college because I was very ambitious and wanted to study a bunch of different subjects, but eventually ended up with a communications degree. Why
 
<strong>Michael Hingson ** 07:05
works, that's okay. And why communication. So I
 
</strong>Danielle Cobo ** 07:10
always knew that I wanted to be in sales, like I had mentioned, my mom was such a role model for me. And I saw her rise through this corporate ladder and the success that she had, and I had such a passion for sales. My first business that I started with when I was seven years old, and I would go with my mom and my stepdad and go cut down mistletoe down from the trees, near Saddleback Church in California, we'd cut the mistletoe down, and I would stand outside the grocery store. And I would sell bundles, and mistletoe. And that's how I would afford the finances to be able to provide gifts for my family members. So I always had that kind of entrepreneurial sales spirit deep inside me. And I loved medicine, and I loved psychology. And so I pursued medical sales.
 
<strong>Michael Hingson ** 07:58
Cool. So you, again, sort of followed in your mom's footsteps by going into medical sales and pharmaceuticals and all that? Absolutely.
 
</strong>Danielle Cobo ** 08:07
Shoot her career was in pharmaceutical sales. Yeah. And my career was in medical equipment and medical device related. Very related. Yep. Same same industry, but different approaches to business. Yeah.
 
<strong>Michael Hingson ** 08:21
But at the same time sales is, is sales. And the trick is to learn and adapt and figure out how best to be successful at it and whatever you choose to do. Absolutely. So did you start out right after college going into sales, or did you do other things first?
 
</strong>Danielle Cobo ** 08:42
Yeah, so I actually started working full time when I was 16 years old. So I started in retail sales. Then I worked in the restaurant industry and hospitality industry. And then I had a fun stunt doing the working in the mortgage industry doing home loans before getting my foot in the door for outside sales, which I started in copier sales, which carpet copier sales is very difficult. Yes, a lot of cold calling a lot of door to door knocking was not my favorite. I only did it for six months before the doors opened up for me to transition into dental sales. And that's where I spent five and a half years before transitioning into medical esthetics. Yeah, the
 
<strong>Michael Hingson ** 09:26
the copier industry is is a fascinating one. And I don't know what it looks like today. But of course, back years ago was Xerox versus IBM, and then some other people got into it and so on, but that it was a fascinating world. And I guess he got into it. So several people got into it. But yeah, it was definitely an interesting and very commodity ish sort of sale, even though sometimes the machines were extremely expensive. It seems that way from looking at it from the outside, I worked with a company that's was the developer of Omni font optical character recognition, technology. And then eventually Xerox bought the company. And what they wanted was the technology and not the people, which was unfortunate. I've never been a fan of companies that do that, because they lose so much tribal knowledge, if you will, but companies still do it. So, you, you deal with it, and you go on? Well, so, so that makes it kind of fun. Well, so you've been in a number of different kinds of sales, I'm assuming that medical equipment sales is what you liked the best.
 
</strong>Danielle Cobo ** 10:42
I really enjoyed my role, my most recent role, where I was a senior sales manager in the medical and aesthetic industry. So I did do majority of my career, the first half of my career was in capital equipment, sales and dental and medical esthetics. And then I transitioned into the medical esthetics, where I was leading a team for Fortune 500 company throughout the southeast. And I would say that that was probably my favorite role. And the reason being is because the sales approach was very different than other roles that you might find in medical sales. We were helping medical practices in the aesthetic industry, build their business. So we were looking at ways that they could, we would teach them how to market their practice, we would teach them how to recruit new patients, how to retain their patients, how to get one patients from doing one service to another service. And I really believe the principles and the foundations that I learned has helped me in owning my own business, because I used to teach businesses how to be successful. So I really believe that that helped me have the principles and the strategies and tactics when I decided to go out on my own.
 
<strong>Michael Hingson ** 11:54
Did you always think of yourself, even when you were selling as kind of a teacher,
 
</strong>Danielle Cobo ** 11:59
I've always thoroughly enjoyed mentoring. And being able to see something unique in somebody and seeing it flourish, pouring into them and seeing them flourish and grow, whether it was working with a business or whether it was working with an individual when I was a manager. So I always feel like mentoring and teaching has always been something that I've enjoyed. Yeah.
 
<strong>Michael Hingson ** 12:22
And I think personally, the best salespeople are really mentors and teachers, I mean, you can try to force people to buy stuff, but if they don't want to buy it, you're not going to get anywhere and the ultimate sales experience is one where you can teach and counsel and guide. And then if you do it right, and you have the product that they need, that'll be pretty obvious all the way around.
 
</strong>Danielle Cobo ** 12:51
I agree with you sales is definitely not about selling a particular widget, it's how can you best understand the challenges and the pain points of what the customer is having provide a solution and deliver value. And that's whether you're mentoring someone teaching somebody or you're in sales and you're working with a customer is how can you find a way to bring value to that particular person?
 
<strong>Michael Hingson ** 13:14
Yeah, and a lot of it does have to do with pain or lack of better getting rid of it, but it is all about value. And you need to find out what value a particular individual has or needs, in order to see how you can make what you have fit into that if it's possible. So it makes perfect sense. So you, you did that for a while, and you kind of progress through if you will the the success ladder, you eventually ended up being a very successful sales manager. Yes.
 
</strong>Danielle Cobo ** 13:49
So I was very fortunate when I was in dental sales, the first five years of my career, I earned four consecutive awards for president's clubs. So what that means is when you're a top performer, you get awarded President's Club, which means you get a paid vacation on the company, which I always thoroughly enjoyed. It's what helped me travel some of the world some of my favorite places I've gone to is through the President's Club. And that was when I was an individual contributor. Eventually, when I went into leadership, I was very blessed to have taken a team who was historically one of the poorest performing teams, we were going through a hostile takeover. And I believed through my approach of heart centered leadership and really understanding the values of what my team want was like, what their values were and how it aligned with the company in the organization's value and building a team. We were able to take it to the number one region in our organization. So we were I was awarded region Manager of the Year which I believe is not just much about me being the manager of the year but it was more about our team achieving that number one goal Yeah,
 
<strong>Michael Hingson ** 14:58
and usually is about the team, not an individual. And that's what's always so frustrating with companies that have a successful team. And they reward the manager, but it's not the manager, it's the team.
 
</strong>Danielle Cobo ** 15:13
I think it's combination of the team and great leadership, because you can have a phenomenal team, but a poor manager, and you have a great manager and a phenomenal team. And that's the sweet spot of where success lies.
 
<strong>Michael Hingson ** 15:26
Yeah, and the really high end, very successful team often comes about because a leader knows how to guide people, I've always told people when I was managing them, that the most important thing that I can do is to figure out with you individually, how I can add value to what you do and make you successful. And that's what I should do as a manager, trying to make a team work well. Yeah, yeah. So it's always about adding value. So So how long were you in sales professionally, working for companies and so on all along?
 
</strong>Danielle Cobo ** 16:03
So I was in medical sales for about 15 years. So I left in August of 2020.
 
<strong>Michael Hingson ** 16:10
Okay, now, why did you leave
 
</strong>Danielle Cobo ** 16:14
2020, like many of us experienced a year of a lot of transitions. And for me, I felt like transitions was happening professionally. And personally, for me, I started the year off January, early January, my husband was serving a deployment in Iraq. And while he was in Iraq, I remember this distinct moment of being on the phone with him. And over the phone, I hear Incoming, incoming, take cover, take cover, take accountability, take accountability. And for any of our listeners who have served in the military, you probably know that that means that your base is about to be attacked. And early January, while it's at our national sales meeting, my husband's base got attacked by 13 missiles. And by the grace of God, he was able to come home a few weeks later, and be able to come home and be in a position where he was safe. And we were grateful for that. And as we were trying to come together that I would say that it was difficult for him while it was difficult for us while he was deployed, because obviously put, he was in a whole nother country and I was I had my job. But I was also being the primary caretaker to our twin boys, which were two at the time. So it was a very demanding time period. But that transition home was very unique. I didn't really anticipate how different we were when we came back. I was a different person from him being gone. And he was a different person after serving at war. And so we really had put some effort and intention into reconnecting as a family. And right as we started to find our rhythm. March eighth is when I lost my mom and I lost my mom to suicide. And I was devastated. And I could you as you can imagine, probably got brought up at an another array of questions that I have from my mom when that conversation does happen on day. But I didn't get the time or space to really cope and heal with the loss of my mom, because just a week later, the pandemic hit Yeah. And I wasn't able to go back to California and sort through her things and maybe get some answers to some of my questions. In fact, if anything, the time period that that happened just right after that was a lot of uncertainty with the pandemic and and everything had been shut down. And looking at what is this? Is this going to be our new normal. This is what a lot of us I believe were asking ourselves. And just a couple months after the pandemic and shut the world down. The company that I had been with for seven years, had gone through an acquisition, and it was acquired by another company. And it became a very toxic work culture for where I was at. And so a company that I loved and it thoroughly enjoyed the people that I had worked with, had become so toxic that I in the series of events that had just taken place in my life professionally. And personally. I realized that I wasn't happy, and that I needed to leave. And I didn't know what the next step in my life was going to be. But I knew it was time to say goodbye. And that's why I ended up leaving the company that I was with.
 
<strong>Michael Hingson ** 19:34
And so what did you do? Did you take any time off to figure it out? Or what did you What did you end up doing once you left? Because that's a big step. Needless to say, of course to really decide to leave a company. I
 
</strong>Danielle Cobo ** 19:48
didn't have that next job lined up. So for the first time in over two decades, I was unemployed. And at first I was saying I'm going to get a job right away but Then I realized that it was going to be really difficult for me to show up as the best version of myself in my interviews if I wasn't happy, and I was still having anxiety and anxiousness over some of the events that had just taken place, I needed to not only heal from losing my mom, I needed to heal from that toxic work environment. So I decided to give myself to some time off. So I left in August of 2020. And I gave myself until January 1, to really dedicate some time off and I found myself getting into a healing, a healing technique that I get into, in my book, unstoppable grit is talking about getting into the creative flow. And I love the holidays, obviously, I started my entrepreneurial journey when I was when I was selling mistletoe. So during my time off, I spent a lot of my time, you know, spending time with my husband and my kids. But I hand painted all of the Christmas decorations that are outside of my house, that I still use today. And just that process of having something that I'm passionate about without being tied to a particular outcome helped me process my emotions helped me heal from the inside out, and helped me gain clarity on what this next step of my life was going to look like and whether I was going to go back to corporate or not. So I did end up taking some time off. Well,
 
<strong>Michael Hingson ** 21:32
not makes, you know, that makes a lot of sense. It's important to decompress. And it's important to really assess where you are and think about where you want to go. What was your husband doing? What When did he come back from the war.
 
</strong>Danielle Cobo ** 21:45
So he came back in late January, and he was able to take a few months off. So he's now a reservist. So he works the one weekend, a month, two weeks a year, but he's also a Blackhawk pilot. So he does still work quite a bit during the week for as to maintain his aviation hours as flight hours. But right when I right before I left the company, he had been extended a job offer to work as a project manager for an asphalt paving company. So he started to work. So we were very fortunate that we had one income that we were on. With that said, though, I in our relationship, I was the primary breadwinner. So there was a sense of I had tied so much of my identity to my career, and my job title and my paycheck and 401 K and stock options that when all of that was gone. I felt lost and confused. And I believe that that's another reason why I really needed to take some time to identify what success means to me and define my own version of success versus tying it to the outside of what society thinks that success should be.
 
<strong>Michael Hingson ** 22:56
So did your husband still work in asphalt? He
 
</strong>Danielle Cobo ** 23:00
does work in the asphalt industry. However, he does work for a new company. He's a VP of Operations for a milling company. And
 
<strong>Michael Hingson ** 23:06
he also does his black hawk. Yeah, probably not going to use a black hawk to carry asphalt somewhere, though I bet.
 
</strong>Danielle Cobo ** 23:15
No.
 
<strong>Michael Hingson ** 23:18
Well, so let's talk about this idea of success. Because we always hear people talking about what makes them successful, or they want to be successful. And it's such a nebulous term. And people have so many different views of buy, make a bunch of money that makes me successful. And I don't subscribe to that. I don't mind making money, I would like to make more money. But by the same token, I think there's a lot more to success. So what did you end up deciding that success really meant to you?
 
</strong>Danielle Cobo ** 23:52
To me, I so one of the exercises that I did, and I take people in my book, unstoppable grit, I take people through a series of exercises to help them to define to get clear on what their life's goals are, what their professional and life goals are, as well as getting defining what success means for them. So when I thought about how I may not know myself at this point, when I was going through all of those changes, I didn't know who I was, I remember I tied my identity to my career. So one of the activities I did is I went on Facebook, and I went on LinkedIn. And I said if there was three words to describe me, what would it be? And I was flooded with comments of driven, determined motivated, tenacious, gritty, empowering and Stier inspiring. And I said, so interesting because sometimes we don't see the strengths and us that other people see and us and I sort of that's how people are perceiving me. And this is such a strength of mine. How can I lean into this? Yeah, what are some ways that I could utilize this strength that I have where people feel like I'm inspiring and empowering them? And then I looked at, okay, I took all of these words. And the next step that I did was I wrote my own obituary. And I wrote my own obituary from the perspective of a colleague, and the perspective of my kids and my family. And I started to think of thinking about the words of way people were describing me, at the end of the day, when I when it comes time for me to pass, what do I want people to say, at my celebration of life? What? And it's about what type of impact do I want to make? And that in itself is how I started to really define what success means to me. It's not so much about the title, but I think about the impact of how do I get to make positive change in this world? How are people going to feel when I'm in the room? And when I'm out of the room? What impact is it going to make on their emotional and physical well being. So that's kind of what inspired me to pursue. And then the next step was, when I was working on rebuilding my brand, and I went on LinkedIn, and I started to work on rebuilding my brand, I started to share, okay, I'm going to start sharing inspirational quotes. This is something that people feel like I'm inspiring, well, then I'm going to just share my messages on LinkedIn. And eventually, I started to post quite frequently, and people started to reach out to me, and they started to say, You know what, I really enjoy your posts. I was feeling down today. And your post just lifted me up, or, Hey, I noticed that you have experienced as a hiring manager, will you please provide some perspective on how I can show up in the interview because I started to talk about leadership as well. Eventually, it rolled into people asking me to mentor them. And so I started to mentor people. And the continuous feedback that I started to hear from people was, you really should focus on career development. And instead of looking for a job, I believe that you should start speaking, and you should start career consulting. And that's what transpired into what I'm doing today. I had no intentions of starting a job. I mean, starting a business. In fact, I thought that I was going to be going on LinkedIn so that I could be looking for a job. But I ended up transpiring into two and a half years later, I now do speaking full time, I have a podcast, unstoppable grit podcast, and I have a best selling book, unstoppable grit, and I more fulfilled than I ever have been before, because I get to see the transformation in people's lives. And that is fulfilling.
 
<strong>Michael Hingson ** 27:49
What is your business called?
 
</strong>Danielle Cobo ** 27:52
My business is ironically, its first and lasting impressions. It's when I first started the business when I was doing a lot of career coaching, but I never use it. It's just what it says. Most of my focus in is my tagline is ignite transformation lead with grit and resilience. Wow.
 
<strong>Michael Hingson ** 28:08
That's a pretty good mouthful. Well, so you have been doing it and I gather pretty successful. Are you getting a lot of clients? Are they from all over? I assume you mostly from a business standpoint, do virtual work?
 
</strong>Danielle Cobo ** 28:24
From a business standpoint, I actually do a lot of in person speaking. So either company speaking Yeah. Yeah, speaking, I'll come in and I'll, I'll facilitate and lead leadership programs. So I've got a peak performance leadership program that I'll lead, or they'll have me come in and do speaking. And then from the coaching and consulting aspect, most of that is virtual.
 
<strong>Michael Hingson ** 28:44
Yeah, that's what I was thinking all over the world. Cool. And you work with people all over the world.
 
</strong>Danielle Cobo ** 28:50
Yeah, right. That's one of the benefits of technology these days is just like you and I are having a conversation on two different coasts of the US zoom and some of the other technologies that are available out there have really been able to expand our reach of the people that we get to serve.
 
<strong>Michael Hingson ** 29:06
We you have had to balance a lot of things, you know, you lost your mother, your husband came back you you left your job and so on. And you are also being the caregiver for for two twin boys. How did you balance all of that? It
 
</strong>Danielle Cobo ** 29:24
was not easy. So I I believe that that is you know, what we see on Instagram and social media, people have this perception of this is my life and it's I'm smiling in every picture. I'm very transparent and saying that year that he was deployed was very difficult. There were many times that I was exhausted and I felt overwhelmed. But I knew going into that year that I needed to be very intentional about what was important to me. So I knew that the year that he was deployed, there was a couple focuses that I wanted to enjoy sure if I was able to uphold when it came to prioritizing my family, and I knew that even though I needed to travel every single week, I knew that I either wanted to be there to put my kids to bed, or I wanted to be there when they woke up. And sometimes that meant red eye flights. And sometimes that meant getting really creative with my travel schedule. But if there were times where I was going to be doing an overnight, I always at least wanted to be there. For one of those. I was also very intentional. There'll be times where I knew that I had a manager's meeting, I would be gone for one week. So I'd fly my parents out so that they get to spend quality time with their grandkids. And if I was going to be gone for an extended period of time for work, I knew that I intentionally wanted to ensure that the next couple of days that I got home, was one on one quality time with my kids. So I think if anything, when it comes to creating balance in our lives, and I'm not saying balance is an equal share of time of work, and family, because we do spend more time at work than we do with our own family. When I say balances, how is your soul balanced? Where are you balanced in, in, in your energy, and it all comes down to being intentional about how we're spending our time and who we're spending our time with?
 
<strong>Michael Hingson ** 31:19
You know, you've, you've said a whole lot of interesting things to talk about here. In our world today, we have so many people who are so tied up and work and so on, they say well, I really don't have a lot of time to be home with my kids, my wife when she was still alive, talked about being a teacher, and was a teacher for 10 years. And, and a lot of times, she felt that kids were really not paying attention to her. And what she realized eventually is as she described them, they were latchkey kids, they really took care of themselves. The parents were off, she taught it at Irvine High School. And so the kids really took care of themselves, they took care of each other at home, they even did a lot of the cooking and so on. How do you help people to understand that there's really a need to do a little bit more of a balance to spend more time with your kids.
 
</strong>Danielle Cobo ** 32:19
I live by the philosophy, take care of yourself, take care of your family, and then take care of your customers. So in order for us to show up as the best versions of ourselves, whether it be a spouse, a friend, a colleague or parent, we've got to take care of ourselves first. Yeah. And that means mental, emotional, and physical well being. And then it's taking care of our families. I actually just got off a conversation with somebody recently. And they were asking me to be on a board of directors for a particular organization. And I am very intentional that between the hours of five and 730 are my hours with my kids. That is where my phone is often in another room. I am cooking dinner with my kids, my kids do everything with me. So they don't just sit on the couch and play with their tablets. No, they're with me. And they're cooking, and they're learning and that is our quality time together. And, you know, there's going to be times where I may be saying No, and it's not a no, it's uh, not right now, not right now for this phase of life that I'm in. And that's okay. Because eventually there's going to be a phase in life, where my kids are going to want to spend more time with their friends than it is with me. But for right now, I am going to enjoy every moment while they still want to be little latchkey kids to me, and spend that quality time with them and be intentional about it. So I think that's important for us to remember that these you know, as a parent you often hear the days are long, but the years are short. And they do go by quickly. And you know if I do balance a lot running a business and travel and kids and family, but I always look at ensuring that when I'm looking at my calendar ahead, where's my family time first, and then I work everything around that.
 
<strong>Michael Hingson ** 34:11
I had an interesting discussion just this morning with someone about scheduling time and dealing with time and she said that she spends Well, she does a lot of over committing and she's got to learn and she's working on learning how not to be quite so overzealous and accepting so many things. And I talked about my experience a little bit, especially in the last four years. I've been using my Outlook calendar as a way to really define what I do. So I have meetings, as you know, where we talk about doing a podcast and they're a half hour and I have the actual podcast interviews which are roughly an hour and all of that gets scheduled on the calendar. And I've also blocked off certain times that we don't schedule, or can't schedule, or at least Calendly can schedule and I can schedule something in or I use that time to do things like catch up or eat breakfast or visit or whatever. But if I need to, I can schedule a particular appointment. The other part about the Calendly is that when somebody schedules an interview, and this is I think what gelled with and resonated with her this morning, when I schedule an interview, let's say not an interview, but an additional an initial introductory meeting, let's say it's it noon, my time at 1230, roughly speaking, because it could go a little longer, but roughly 1230, the meeting is over. But nothing can be scheduled on the calendar for the next half hour, which also means that that gives me time to reflect catch up, or whatever. And I really think that doing something to make sure that I scheduled time appropriately. And I learn to manage time is such an important thing to do. And I think so many of us don't do that.
 
</strong>Danielle Cobo ** 36:15
I agree the I love the fact that you are looking at your calendar and managing your time so well by our calendar, because we can put parameters in our calendar that are going to help us create a better be intentional about spending time for ourselves as well as our family. I remember when my kids were in VPK, so they were four years old, and they're going to VPK, they would get home at 1215. So I always blocked out time around 1215, it was always blocked out a half hour, so that I would always be the one my nanny would go pick up my kids. But I would always be the one to open the door and open, like with wide arms ready to hug them so that they walked in the door and that I was the first person that they saw. That only takes 15 minutes. But I imagine that that's probably so impactful that they feel like I'm always there for them. Yeah. And then only was just a few minutes throughout the day, just that I blocked off and having those parameters to do that. It's the little things that make the biggest difference. It's not always about the the quantity of time sometimes because they are kids like her own independence, but it's about the quality of time that we're there for our family.
 
<strong>Michael Hingson ** 37:25
Well, in the other part about his Yeah, kids like their own independence, and so on. But at the same time, if you're all communicating, and you learn to understand each other, then not only can you have meaningful conversations, if something needs to change, or a kid wants to change something, and it may not be the right time, but you can talk about it. Because you've learned to really know each other, which is so important. I want to get back to this success thing a little bit. I assume that when you were in the corporate world success was defined in one way, and you would probably define it differently today. How do you define it now as opposed to how you defined it then? And? And how do you how do you deal with that in the corporate world, when success probably isn't necessarily just what the corporate world thinks it is. But it's what it wants you to think it is?
 
</strong>Danielle Cobo ** 38:18
That's a great question. I believe that success is when our core values are aligned with what we do. And so when you talked about money, for example, and you say there's a lot of people will view success as making a lot of money. Well, to me, I'm driven to make money. But what's the why behind it? The more money I make, the more money I get to give and donate and make a positive impact in this world. So to me, my somewhat my somewhat of my success is making money so that I can make a positive impact. And that's part of my core values is impact. So when you think about what does success mean to you? It's how does your core values align with what you do? And do you feel when it is aligned? Do you feel fulfilled? Because that to me is what when you've have found success? Well,
 
<strong>Michael Hingson ** 39:12
I am curious, also, if we could you wrote your own obituary, what did you say?
 
</strong>Danielle Cobo ** 39:24
Oh, I said, from my kids perspective, from a from my kids perspective, is that I was always there for them, that they felt safe to be themselves and that they can come to me for anything, and then I would support them and believe in them. I think that it's so important as a parent and even as an employer that we create a psychologically safe environment for people to show up authentically as themselves and to be vulnerable and to share their challenges and to have open In discussions and whether it's with your kids, whether it's with your employees, but my hope is that when I show up in this world, people feel like they are seen that they're heard that they're supported, that they're acknowledged, and that they believe in themselves. And that's part of the impact and legacy that I want to leave.
 
<strong>Michael Hingson ** 40:24
When you started your business, I mean, clearly, it kind of snuck up on you a little bit, needless to say, but it it was, in a sense, as you discovered your passion, but how did you make sure that what you chose to do, because of your passion really became and would remain a sustainable business? How do you or do you even separate the two? I
 
</strong>Danielle Cobo ** 40:50
always, when I kind of look at where is my business going? And where am I spending time, I look at kind of where what brings me joy. So I thoroughly enjoy coaching. So I still keep that a part of my business, because I enjoy the intimacy of seeing the transformation, and working with somebody for a six month, year, year timeframe and seeing the transformation over time. But I also like to see the reach that I get to make when I'm doing a speaking engagement. And so when I'm thinking about different programs, where I'm thinking about different aspects of my business that I want to focus my time in, I always kind of gut check it with myself and say, Well, how is this aligning with my core values?
 
<strong>Michael Hingson ** 41:38
When you started your business, what kind of challenges did you have to overcome? Or what were some of the challenges? And how did you overcome them?
 
</strong>Danielle Cobo ** 41:47
I believe that one of the biggest challenges that I had, was this self doubt this inner critic, can you be successful? A lot of times it right, right. In the beginning, people started to ask me for career coaching. And I said, Well, who am I to be a career coach? Yeah. And now I laugh about it. Because I said, Where did that even come from? Because I was a hiring manager for seven years, I look at some of the career coaches that are out there. And they don't have the first hand experience of interviewing people of building high performing teams, they don't have that experience you. And so when I think that anytime that you are experiencing self doubt, look back at some of the challenges that you've experienced, what were the steps that you took to overcome them? How has it shaped me shaped you into the person that you have that you are today? What experience have you gained? And are you continuing to uplevel your competencies and skill sets because even though I do have experience as a hiring manager and building high performing teams, I'm constantly reinvesting in myself, so that I can continue to stay on the competitive and cutting edge of where business is today to ensure that I'm aligning value and where we are today, because the world is always changing. How
 
<strong>Michael Hingson ** 43:09
do you keep up with all that? What do you do to keep up with business and new trends? I
 
</strong>Danielle Cobo ** 43:15
focus a lot of time I dedicate time to listening to podcasts, to reading books to reading articles. I spend time on LinkedIn kind of seeing what the market trends are what people are saying, I have a level of awareness of being able to see trends on different platforms, and kind of hearing some of the pain points that are out in the industry. But I think that it's important that to stay to stay relevant. You've got to dedicate a part of your time in your business and in doing research.
 
<strong>Michael Hingson ** 43:49
Otherwise, you're not able to connect with people because they've evolved right or wrong. And if you don't keep up you haven't. When did you write unstoppable grit.
 
</strong>Danielle Cobo ** 44:03
I started writing the book in May of 2022. No 2022. So it took me about a little over a year to write the book. But then of course, it took some time to go through several rounds of copy editing and content editing and oh yeah, cover design.
 
<strong>Michael Hingson ** 44:21
There is all of that. But but it is out there. What kind of lessons did you learn about perseverance from writing the book that you might want to pass on? There
 
</strong>Danielle Cobo ** 44:31
were many times that I wanted to give up because it was exhausting trying to run a business while being a present mom and spouse and writing a book and I was dedicating 20 hours a week to writing the book in addition to everything that I was doing so I was getting up before my family was getting up and writing and then you know after they'd go to bed I would write and throughout the day would write and I believe that any when it comes to perseverance It is really envisioning what you want the end game to look like, and ensuring that you are consistently checking in with yourself and saying, envisioning, how's it going to feel when you achieve your goal? Because that's going to keep the motivation to keep going. So when I think about what is it going to feel like to hold the book in my hands? How was I going to feel when I start to receive those messages of people who have read the book and say, Hey, Chapter Three really resonated with me, I love the exercises that you walk me through. So I started to envision what people were going to respond with. And that's what helped keep the perseverance and motivation going when I would hit those roadblocks when I would want to give up
 
<strong>Michael Hingson ** 45:43
what made you decide initially to write the book? What got you started down that road? Yeah, I
 
</strong>Danielle Cobo ** 45:49
initially, I felt like, I wanted to have a voice. And when I towards the tail end of me working with the organization, and it was a toxic work environment, I didn't feel like I had a voice, I felt like I was very much so kind of pushed down. And I had done so much work, to help me move past some of those challenges that I had throughout my life. And I was like, if I have experienced some of these challenges, and I've found tools that have helped me, I wonder if there's other people out there that it will help them. And that's really what inspired the book. And when I always kind of there was times where I would always gut check myself and say if I can, if I can, if the book can change one person's life, at the end of the day, that will be worth it. And if anything, it was a very healing process to go through. There's a lot that you discover about yourself and the why you do the things that you do when you write a book. Yeah. Well,
 
<strong>Michael Hingson ** 46:52
a lot to be said for that, then writing a book isn't easy. I can say that with experience, but at the same time, it is fun. And especially then once it comes out has sales been good? Has the book been pretty successful? Yeah, the book
 
</strong>Danielle Cobo ** 47:09
hit best seller within its first week. So it hit best seller for job hunting, best seller for women in business, and then top new release for motivational self help. That's on Amazon. That's on Amazon. So and it doesn't actually fit ship until February 21. So we're still in pre launch. Wow,
 
<strong>Michael Hingson ** 47:30
that's pretty exciting. So did the publisher do it? Or did you self publish?
 
</strong>Danielle Cobo ** 47:36
We self published. Okay. Hybrid publishing.
 
<strong>Michael Hingson ** 47:38
Hybrid publishing? Well, that's fair. That's cool. Well, going back to what you did, you left the corporate world, you started your own business that has to have occurred, in part because you've had to probably you had to change some of your your mindsets. What's kind of a big mindset that you shifted, when you went from corporate to being your own entrepreneur,
 
</strong>Danielle Cobo ** 48:04
I believe the biggest mindset shift that took place was refocusing. And seeing seeing the impact do you get to make on like, focusing on the team level, but then how can you create transformation in a shorter period of time, because when you're working with a team, you get to work so closely with them. And however, but when you're doing like a keynote speech, you may get them for you may get to work with them for an hour, so you may get to, and then also, you can continue on with doing workshops. So it's these kind of micro moments within people's lives, and how can you make the biggest impact in those short periods of time? Now, that was a shift for me. Yeah.
 
<strong>Michael Hingson ** 48:52
Because you were working with teams, and you could either delegate or you all work together, but it became more of just you, as opposed to having the same kind of team. But on the other hand, one of the things that I found and being a public speaker is that learning about the audience as much ahead of time, and doing the things that I did, I also discovered that, in reality, when I'm giving a speech, I'm talking with the audience, they're really part of the team.
 
</strong>Danielle Cobo ** 49:26
Great perspective, they really are,
 
<strong>Michael Hingson ** 49:29
they really are part of the team and, and I value that, that they really need to be so I never believe that I talked to an audience, I need to be able to talk with an audience and I will find ways to interact and give them the opportunity to interact when I speak as well because they are a team. We are a team. Yeah,
 
</strong>Danielle Cobo ** 49:48
no one wants to be talked to right they want to be involved in the conversation. I think those those days of standing on stage and just talking to the audience is probably surpass People want to be, we know from research that when people are in are involved in the process, the learning process, whether they're repeating the information, they're writing it down, they're getting up, they're standing up when they're involved in the process. And they're going to retain that information at a higher level than if they're just sitting and listening and trying to digest it. So I believe I'm in agreeance, with you that getting them involved and having them be part of the team is, is where, where the industry is going at this point, and what is going to best serve the audience. I've
 
<strong>Michael Hingson ** 50:34
also found that, like a lot of times when I'm doing meetings, or when I'm doing a keynote speech, and then when I've observed other people doing speeches, they'll have a bunch of slides, or they may even have material to hand out. And the problem with that, that I see is, slides actually separate you from the team and handout separate you from the team, because people are focusing on the slides on the handouts. And they're not focusing on what you have to say, and there needs to be a better way. Or we really need to be a little bit smarter about finding a way to make sure that when we're speaking with that were really speaking and they're listening, and let the handouts and slides serve a different purpose. Perhaps later.
 
</strong>Danielle Cobo ** 51:22
Yeah, that's an interesting perspective. Because I believe that people learn in various ways. Yeah, I'm one of those people that loves handouts, because I love to take notes. In fact, sometimes when there isn't time where I can't take notes, I get frustrated. So I enjoy handouts. I like to take notes, I like visual presentations. Now I'm in agreeance, with you if a visual presentation is, is if the speaker is relying on the visual presentation to give this speech, then they're not using it for the right way. Yeah, that's what I'm saying. Yep, exactly. So the presentation is a complement to the keynote to provide a visual representation of the principles that they're teaching. But it is not the speech. So I believe it's important that as speakers, we really understand, like you said, understand your audience, and tailor your approach to the desires that they have and what they're used to. I've worked with some organizations where that's an expectation that there's a PowerPoint presentation to go along with it. And then I've worked with some organizations where they've said, No, we prefer not to have a PowerPoint presentation. So seeking to understand what your audience's needs and wants and desires are is important. As a speaker, I
 
<strong>Michael Hingson ** 52:31
have done a number of PowerPoint presentations, although in a lot of the speaking I've done lately, I haven't. But I like sometimes to do PowerPoint presentations for a different reason, actually. And that is nobody expects a blind person to do a PowerPoint presentation and being able to point to the screen. And what I love to do is when I'm doing a PowerPoint presentation, I will actually in my script, have all the information about where different things show up on the screen, and literally can point over my shoulder to whatever it is that I want to draw people's attention to. But my my best example of how successful that is, for me as a strategy is that I gave a speech once or a presentation once and was doing a PowerPoint show. And somebody came up afterwards and said, We're mad at you. And I said why? And he said, well, because usually when people do the kinds of presentations that you're doing, they're first of all, very boring. Second of all, they focus more on looking at the screen, and they're either reading just from the screen, or they're they're trying to see where they're pointing, and so on. And they're not paying attention to us. And so we fall asleep. You never looked away. We didn't dare fall asleep. We forgot you were blind. Oh,
 
</strong>Danielle Cobo ** 53:44
that's a good compliment. Well, I
 
<strong>Michael Hingson ** 53:46
was. But I also said, well, even if you had it doesn't matter, my dogs down here taking notes. So we would have Gotcha. But but you know, it's it's true. And all too often we rely on visual aids and miss the value of having that greater interaction with audiences. Yeah, which I think is important.
 
</strong>Danielle Cobo ** 54:06
Yeah. I'm glad that the that the way that the industry is moving now, is that more interactive presentations? Yeah.
 
<strong>Michael Hingson ** 54:15
What would you advise someone? Or how would you advise someone who's kind of at a career crossroads, and they want to move toward their passion or doing something different kind of advice do you give them one
 
</strong>Danielle Cobo ** 54:26
of the advice that I give them, because I continue to hear through the pandemic, we went through the great resignation. And one of the barrier that I keep continuing to hear from people is I want clarity, I want clarity. So one of the exercises that I take people through in my book is take your resume, and then take a piece of paper and on your resume and look at your resume and write down three aspects of each job that you've had. What did you love about that job, and what did you dislike about that job? And as you're going through each of the roles that you've had throughout your career, you may see a theme that comes out, I really enjoy these aspects. And there's a theme throughout each of the roles that you've had. That might be one way of getting some clarity on understanding what your passions are. Think about when you're at work. When are the times where you enjoy the most like you get energized when doing a particular role, wrap, task or responsibility. That's another way of seeing where your passions lie. Look at where your hobbies are. And then how could you turn those passions, those hobbies, the role, the particular aspects that you currently do in your current job? And what you like about it? How could you possibly find a job that aligns with it? Or start a business that aligns with it?
 
<strong>Michael Hingson ** 55:49
What's next for you? What is your future going to look like? What do you want to do for the next part of your life? Do you want to learn to fly? Or do you want to fly a Blackhawk? But anyway,
 
</strong>Danielle Cobo ** 55:59
I have no desire.
 
<strong>Michael Hingson ** 56:02
Has he ever taken you for a ride?
 
</strong>Danielle Cobo ** 56:05
No, he has not require him in me that would meet require me joining the military and I have no desire. I have the utmost respect for the military. But I I've served enough as a spouse, I do not want to join. Okay, okay. What's next for me is I do see the possibility of writing another book. So I'm working on a workbook that complements the book, I do see that and I just continue to be flexible and seeing what resonates with the readers. And that's going to be the direction of where my business goes.
 
<strong>Michael Hingson ** 56:36
You're going to continue being an entrepreneur doing what you're doing, and you're enjoying it way too much not to. Yes,
 
</strong>Danielle Cobo ** 56:44
I mean, I owe that the thought process does go through my mind of what would it look like to go back to corporate, there's an aspect of missing the steady paycheck and the Commission earnings and 401k and company current stock options. I was very blessed. I had a very lucrative career when I was in corporate. But every time I think about that, I go, am I willing to take that and trade it for something that every single morning even though sometimes it feels like I work more now than I did when I was in corporate, it doesn't feel like work because it feels like I'm just doing my hobby because I'm so passionate about what I do. And and I'm not willing to give that up at this point. And the freedom that I have with my family. You know, now because I'm not tied to a particular company, I get to travel with my kids, I could go to California and my parents could take them for a day while we're out there for a week. And I work that day and I take the rest of the time off during the week. In fact, every time I go to a National Speakers Association Conference The following week, I take my kids out to California for a week and we get quality time as a family. That flexibility I really enjoy at this phase in my life right now. That's cool.
 
<strong>Michael Hingson ** 57:59
Well, if people want to learn more about you, maybe explore letting you or having you coach them and so on. How do they do that?
 
</strong>Danielle Cobo ** 58:05
The best place to find me is to go to my website, Danielle <a href="http://cobo.com" rel="nofollow">cobo.com</a>. And you can also find me on LinkedIn and then of course pick up the book unstoppable grit on Amazon.
 
<strong>Michael Hingson ** 58:15
And Cobo is C o b o Yeah, think
 
</strong>Danielle Cobo ** 58:18
of the Cobos are going to Cabo. Oh,
 
<strong>Michael Hingson ** 58:22
there you go. Oh, an A and when are you going?
 
</strong>Danielle Cobo ** 58:25
No, I wish, you know, think about the military that continues to put some restraints on where he can go. Well,
 
<strong>Michael Hingson ** 58:34
and when Yeah, so that's fair. Well, I want to thank you again for being here. And I want to thank all of you for listening to us. I hope you've enjoyed this. I would really appreciate it if you give us a five star rating wherever you have heard our podcasts wherever you're listening to us. We appreciate your five star ratings and we appreciate your reviews and any comments that you have so please pass them on. If you'd like to reach out to me an email I'd love it. You can reach me at Michaelhi M i c h a e l h i at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. You can also go to our podcast page www dot Michael hingson. That's m i c h  l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But either way, we'd love to hear from you love your thoughts. And Danielle for you and everyone. If you know anyone who might be in ought to be a guest on unstoppable mindset. We'd really love to hear from you. We value your your input and your thoughts and appreciate your introductions. So please do it. And again, Daniel, I want to thank you for being here and spending so much time with us. We appreciate it a great deal.
 
</strong>Danielle Cobo ** 59:39
Thank you so much. It was an honor to be on the podcast.
 
**Michael Hingson ** 59:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week</p>]]></description>
<itunes:title>Unstoppable High Performer and Wise Coach with Danielle Cobo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/624fbf51-66f9-47df-8da7-ede5dd4466b5.mp3?source=rss&amp;ext=asset.mp3" length="89054338" type="audio/mpeg" />
<itunes:episode>209</itunes:episode>
</item>
<item><title>Episode 208 – Unstoppable Board-Certified Pediatrician and Master Certified Physician Development Coach with Dr. Joe Sherman</title>
<guid isPermaLink="false">https://pinecast.com/guid/7f2d1275-20eb-49da-8cb2-3f496277c032</guid>
<pubDate>Fri, 23 Feb 2024 10:00:03 -0000</pubDate>

<itunes:duration>01:07:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/490351c4-0923-4f3c-acd4-58313f1e1e86/UM208-Dr._Joe_Sherman-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Yes, a long title but absolutely appropriate and worth it for this guest. Meet Joe Sherman. Joe grew up in a family being the youngest of seven siblings. His parents who had not gone to college wanted their children to do better than they in part by getting a college education. Joe pretty much always wanted to go into medicine, but first obtained a bachelor’s degree in Engineering. As he said, in case what he really wanted to do didn’t pan out he had something to fall back on.</p>
<p>Joe, however, did go on and obtain his MD and chose Pediatrics. Wait until you hear his reasoning of why he wanted to help child patients over adults.</p>
<p>Much of my time with Joe revolves around discussing the current status and future of medicine. Spoiler alert! I already invited Joe back for a second episode. He had a lot of good and interesting material to share and there was simply no way to get it all into one episode. I hope you will find my discussion with Joe Sherman beneficial, productive and helpful to you, especially if you are a doctor.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Joe Sherman helps health professionals transform their relationship with the unrelenting demands of their jobs and discover a path toward meaning, professional fulfillment, and career longevity. He believes the key to personal and professional success lies in bringing “soul to role” in your medical practice.</p>
<p>Dr. Sherman is a paediatrician, coach and consultant to physicians and healthcare organizations in the areas of cross-cultural medicine, leadership, and provider well-being.  He is a facilitator with the Center for Courage &amp; Renewal and a Master Certified Physician Development Coach with the Physician Coaching Institute.</p>
<p>Dr. Sherman has been in pediatric practice for over 35 years concentrating on healthcare delivery to underserved and medically complex children in the District of Columbia, Tacoma, Seattle, Uganda, and Bolivia.  He has held numerous faculty positions and is currently Clinical Associate Professor of Pediatrics at the University of Washington.
Learn more at <a href="http://skyeteam.com" rel="nofollow">skyeteam.com</a></p>
<p><strong>Ways to connect with Dr.Joe:</strong></p>
<p>My website is:
<a href="https://joeshermanmd.com/" rel="nofollow">https://joeshermanmd.com/</a></p>
<p>LinkedIn:
<a href="http://www.linkedin.com/in/joeshermanmd" rel="nofollow">www.linkedin.com/in/joeshermanmd</a></p>
<p>Direct email connection:
<a href="mailto:joe@joeshermanmd.com" rel="nofollow">joe@joeshermanmd.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, everyone. Thanks for being here with us. We're glad that you're here. Wherever you happen to be in the world. I am your host, Michael Hingson. And you are now listening to or watching unstoppable mindset. We're inclusion, diversity in the unexpected meet. And unexpected is what we do most of the time. Anyway. So that's what we're going to do today, we get to chat with Dr. Joe Sherman, who is a board certified pediatrician. And he is also a certified master coach. And specifically, he is a master certified physician development coach, which is even more impressive sounding. We're gonna learn about that as we go forward. But I want to again, thank you all for being here. And Joe, welcome to unstoppable mindset. Thanks for being here with us.
 
<strong>Dr. Joe Sherman ** 02:13
Thanks for having me, Michael. I really appreciate the invitation.
 
</strong>Michael Hingson ** 02:17
Now you're up in the Washington area, right?
 
<strong>Dr. Joe Sherman ** 02:20
I am. I'm in Seattle, Washington, the land of cold freezing rain and clouds right now.
 
</strong>Michael Hingson ** 02:27
Ie up well, it got up to 64 today here where I am down in Victorville. And so I have little space heaters that are keeping the house warm enough that I don't have to turn on the gas furnace. And so that saves a bunch of money since everything here is in this new house is solar. We like that.
 
<strong>Dr. Joe Sherman ** 02:48
That sounds very cozy compared to the rest of the country. Well,
 
</strong>Michael Hingson ** 02:53
at least it's it's cozy here. My cat likes it and Alamo, my guide dog like it so I can't, can't complain too much. Good for you. Well, why don't we start? Why don't you tell us a little bit about the earlier Joe Sherman growing up and some of that stuff?
 
<strong>Dr. Joe Sherman ** 03:11
Sure, I'd love to. So I am originally from the east coast, from Washington, DC, and I'm the youngest of seven kids. And when I grew up in my family, it was all about get the education get the most education you can and achieve as much as you can academically to go as far as you can. Neither of my parents went to college. And so it was a big deal, especially for my father to make sure we we all went to college and and it really I think the message I got was find a profession and a job that you actually want to go into work every day to do.
 
</strong>Michael Hingson ** 03:54
How many of you were there? How many sores seven of us, oh my god and
 
<strong>Dr. Joe Sherman ** 04:00
and he worked for the post office and he had tough work tougher out there. But he was able to put five of seven of us through college and through our work and his work. But there definitely was a message that I went into college with which was at being the youngest of seven, wanting to do something different from the rest wanting to be better than the rest often because competition was big. And no one was in healthcare. And I really enjoyed this idea of trying to be of service to people. I enjoyed coaching sports, I enjoyed tutoring and, and being doing community service things. And I thought since I did well academically, Madison was a great route to go. So that's the route I took. studied engineering in college because my parents, and I decided you always want to have a backup in case you don't make it into medical school and engineering was a good, good way to get a job. And most of this stuff really is a preface to how much we follow the messages we were given by other people and the messages which have been kind of, programmed into us for better or for worse by people who really wanted the best for us. And for me, that was to go to medical school. And I thought that that would be a great profession, social status, income, helping people and giving me a certain amount of autonomy as far as where I would work and, and kind of what I would do. If those were the reasons I went in that direction.
 
</strong>Michael Hingson ** 06:00
It's interesting. I've heard so many times on unstoppable mindset and just other times in my life about how parents didn't go to college, and they wanted their children to go to college, and they were really committed to doing it. But I love the other part, which parents sometimes did, and sometimes didn't necessarily do, which in your case was find a job that you like and that you want. And I think that's really great. They were not only really committed to helping you go to college, but they wanted you to do what you found enjoyable to do, which is cool.
 
<strong>Dr. Joe Sherman ** 06:38
Exactly. And they were very supportive. I have to say, since I was the youngest of seven, by the time I made it into college and was making my way through, they were getting older, and they were getting sick with different ailments to the point that my senior year of college, they both died. What year was separate incidences that was in 1980 1880, and 1981. So
 
</strong>Michael Hingson ** 07:12
did they're getting older and having illnesses in any way influenced you to being interested in medicine.
 
<strong>Dr. Joe Sherman ** 07:20
My experience, I would say, with interacting with their doctors and the medical system, as they became ill and eventually died, definitely influenced the kind of doctor I became. And my approach to medicine.
 
</strong>Michael Hingson ** 07:40
Will Tell me more about that, if you would what?
 
<strong>Dr. Joe Sherman ** 07:42
Well is almost a contrast of two extremes. My mother died of heart disease, and she was diagnosed with heart disease after I was born, and was in the hospital for months. And then the rest of her life, she struggled with congestive heart failure. She had a cardiologist to doctor who was actually a friend of the families. He was there with her every step of the way. The night before she died, I was in the hospital there, having then called back from school to be there because she was so sick. And he brought his wife to the hospital that night, to say goodbye to be with her, and, and to be able to talk to the family. And so shot was an example of a very supportive, compassionate physician accompanying someone at a tough time,
 
</strong>Michael Hingson ** 08:44
that had to have an impact on you. That was
 
<strong>Dr. Joe Sherman ** 08:47
a big impact. The other extreme was a couple of months after my mother died, my father had gone in for a procedure for finding blood in his urine. And eventually, he didn't know what was going on. And what the reason was. His doctor never told him but instead told me a 21 year old kid that he had metastatic bladder cancer and was going to die. There was no treatment for that.
 
</strong>Michael Hingson ** 09:22
I didn't why didn't he tell his patient?
 
<strong>Dr. Joe Sherman ** 09:25
Well, I asked him that question. And I said, Well, I don't think my father knows the diagnosis, or that there's no treatment. Is there are you going to tell him? And he said, Well, I was a little worried that he might get too depressed since his wife just died. And I was not in medicine. I didn't know what I was listening to. But that doctor after two follow up visits after his procedure and diagnosis and Ever Told him and my oldest brother eventually had to tell him. And that was a very, very difficult time in my life when I was home over Christmas break, and I knew my father was going to die. And he didn't know. That really was the negative example for the kind of doctor I wanted to be. I want did not want to be someone that was dishonest with my patients that wasn't supportive of my patients that wasn't there to answer their questions and to accompany them at any point in time. Yeah.
 
</strong>Michael Hingson ** 10:45
In 2014, my wife became ill started with bronchitis and it kept getting worse. And we both had colds. And mine didn't last long. But she had been in a wheelchair her whole life, and tended to when she got when she got a cold or the flu or anything, she really got it. And so she ended up going into the hospital on a Saturday and the next day, they had to put her on a ventilator because it went into double pneumonia and acute respiratory distress syndrome. And her lungs. And they told me it happened, like literally just in a few hours because they thought she had the flu. And she kept saying she didn't. And I knew she didn't. But anyway, her note lungs were more than 90% occluded. By the time they got her on a ventilator, and they put her in an induced coma. And the ventilator to start to try to clear out the lungs. They had to use a peeps level of 39 just to get air into her lungs. Yeah. You understand that? Because I guess normally peeps is the I forget what peep stands for. But it's basically the pressure that it takes to put air into your lungs. And it's normally between two and five.
 
<strong>Dr. Joe Sherman ** 12:04
Exactly. Positive and inspiratory pressure.
 
</strong>Michael Hingson ** 12:09
Yeah. And she had 39 Everybody from around the hospital came just to see the gauges because no one believed it. But she survived. Wow. And the so the doctors were honest with me. And when they finally brought her out of the coma they had, they had given her propofol. So this was now with night it was 2014. So as long after Michael Jackson, but when she did come out of it, I asked her if she remembered singing thriller, or any of those kinds of things says she had propofol. But she, they also were very forthright with her. They knew that she understood her body. And we were very pleased at the fact that people were direct with her in a good way. But they they did not try to keep things from her.
 
<strong>Dr. Joe Sherman ** 13:08
I think that's very important I, in my situation, it was as I started to go through medical school, especially in my clinical years, I used to go back as a medical student and sit with my patients and talk to them get to know them better. It was not just a matter of carrying out all of the duties that a medical student was supposed to do. But it was truly getting to know my patients as people. Yeah, not just diagnoses. And that was influenced a lot by what I experienced with my parents.
 
</strong>Michael Hingson ** 13:50
When I was going down the stairs getting out of the World Trade Senator, we had firefighters passing us and so on. And we asked what was going on. And they didn't tell us. And there were a couple of other times along the way that I asked people what was happening. And they said, there's just no time to really tell you, this is what you got to do. I also know that they probably did that with me and others because they didn't want to cause panic by saying terrorists and attack the towers. On the other hand for me, and they didn't know b Of course, I love information. And it would have been invaluable for me to know, because it would have actually made a difference in the decisions that we made and where we walked, which ended up putting us in more danger because we were very close to tower to when it collapsed rather than going a different way. And but you know, they didn't know me and I appreciate people not doing that. But I also think that we as a people can learn to accept information. But it is a problem that we have often that we we let unexpected things overwhelm us and Fear blindness as I describe it, as opposed to learning to control it, and it is, it is a problem. So, I would think that the doctors really should have understood or your doctor should have understood about your father, and it would have been appropriate and honest. But sometimes they're afraid to I guess. Exactly,
 
<strong>Dr. Joe Sherman ** 15:20
exactly. I think that was the situation that was, you know, as physicians, we are given a lot of power we are. And we are built up during our medical training to believe that we have the answers to always expect to have the answers. And when we don't have an answer, when we don't have a treatment or cure, then sometimes we feel like we failed in some way. And so being present to patients in that moment, can be very difficult for some physicians. For me, it's just a change in plan. It's a plan that doesn't involve an operation or chemotherapy, or whatever the treatments that would be futile otherwise, might be. But instead, the plan going ahead is to comfort patients and to be present to family members and answer as many questions as possible. And I think that that also is delivering medical care and to be compassionate to patients and families. I
 
</strong>Michael Hingson ** 16:46
have heard so many times when someone who has eye problems goes to see their ophthalmologist, and the ophthalmologist after doing whatever work they do, knows that this person is going to lose their eyesight. And they just say, I'm sorry, there's nothing I can do. And they leave the room. And they're taught, I'm told oftentimes in the schools where they go, that if they can't save a person's eyesight, then it's really a failure. And we've got to somehow get away from those kinds of attitudes and ideas.
 
<strong>Dr. Joe Sherman ** 17:29
Yes, I think this is something that everybody is different, you know, every physician is different. And I think a lot. I think something that's forgotten is that we all come into medical training, already with our demeanors our personalities, our belief systems, as well as our values. And we're taught to fit in a certain way, and behave a certain way in order to get to our destination, which is graduating from medical school, finishing a residency and getting a specialty. And during that process, many of us lose sight of who we are, what our values are. Because we've been given things to take on such as death as a failure, or you should always know the correct treatment. Otherwise, you failed certain amount of perfectionism a certain amount of European never, you're never going to know it at all. So you always are have to keep working, working, working and striving. It's Yes, it's a recipe for burnout easily. Yeah.
 
</strong>Michael Hingson ** 18:48
And nowadays, of course, in our sort of fractured chaotic society, on so many things in the medical environment in the medical world have become politicized, which has to really make it even harder for doctors.
 
<strong>Dr. Joe Sherman ** 19:06
Yes, I would say I think for most physicians that I encounter, the the politics that that they wrestle with more than anything is the business of health care. How they can fit into the increasing corporatization of health care. Yeah. Coming from coming from a profession that is really meant to be human centered, and relationship based. But functioning within an environment of business and corporate gain is a cultural collision that many physicians are wrestling with now.
 
</strong>Michael Hingson ** 19:56
Yeah, I'm the in the insurance industry in the corporate business industry just seems to want to dominate and forget what medicine and the philosophy of medicine and being a doctor is really all about.
 
<strong>Dr. Joe Sherman ** 20:16
Yes, I think it's, you know, it's it's a challenge, because in our country and the United States, healthcare is really a commodity that we purchase, just like everything else. It's not, it's not considered to be a right like a social, like a social benefit that government is responsible for. There are only select groups of the population that that is considered to be a responsibility of government. And even that is extremely politicized and charged. But because it is a commodity, to be bought and sold, right now we have medical groups, hospitals, health systems that are being bought and sold by corporations, venture capitalists, private equity firms, every kind of businesses that you can imagine. How
 
</strong>Michael Hingson ** 21:18
do you deal with the issue, though, and I've heard people argue this that, yeah, the whole idea of socialized medicine, and as in other countries, and so on, but we're more advanced, we've done more to contribute to medical progress here than anywhere else. And that has happened in part, because of the capitalistic way we do things and the business and competitive way we do things.
 
<strong>Dr. Joe Sherman ** 21:44
Yes, I would say, for our situation in United States, as far as medical technology, advances in research, for the most technical specialized care, we have made amazing strides. Even since I finished medical school, I can't keep up with the amount of medical information that there is, and, and everything that's been discovered, and, and, and all the technology available in hospitals. However, if you look at primary care, and access to quality care, across the board for the entire population, we really have not made such great progress. And as far as developing countries around the world, we are decreasing in our progress as far as access and quality primary care for everyone.
 
</strong>Michael Hingson ** 22:48
Yeah, it is really strange. To see what's happened in the world of medicine, and so on, and I go every year for a physical and the physical is no more than a half hour, and then you're you're pushed out because the next person has to come in. And I know that it's not nearly as thorough as it used to be. But that's kind of the way it is. So I've had to spend time learning a little bit more about my own body and bringing any questions and so on to the doctor during the examination, or I do have email access. But still, we you're right, we were not. We're not progressing in that arena, like we really ought to, given the kind of country that we are.
 
<strong>Dr. Joe Sherman ** 23:45
Yes, I think that's true. And I think because the technology of medicine has advanced so much and because communication as advanced so much has become so instantaneous. That that demands on all health professionals, not only doctors but nurses and, and technicians and, and everyone that encounters patients. The pressure and the amount of work that's now on our laps, has increased dramatically, especially in the last 20 to 30 years. And I think with the advent of the electronic health record, which is a wonderful resource as far as sharing information, but it's really designed for coding and billing and being able to document whatever you need to document in order to build correctly. It is not really designed to convey information about what you have found medically with a patient from one person to another. And this amount of information that is now coming to each physician, through the computer or through The patient portal, through messages through phone calls through referral demands through prior authorizations for medications and treatments, all of that comes to one place. And it's really hard for each physician to be able to attend to patients that are coming through the office, or the hospital throughout the course of the day, and also take care of all of this other administrative burden that's heaped upon them right now.
 
</strong>Michael Hingson ** 25:30
Yeah, and, and the other, of course, challenges as we have a society that is getting older with baby boomers and so on, the number of patients that doctors are going to have see is just going to increase.
 
<strong>Dr. Joe Sherman ** 25:43
Yes, so there is there has been a movement in our country for what's called population based health management, which is not so much being paid fee for service meaning doctors traditionally have seen a patient of a certain complexity or a certain time, and is billed a certain amount of money for that visit, we started to move toward trying to keep people healthy, and not so much trying to get people in the office to see them again and again and again and again and Bill each time, but instead to get their overall health in line. So trying to look at the whole patient and try to prevent illness and also manage chronic illness well, whether they come into the doctor's office or not. And that's really what we've been trying to move toward. But again, like you mentioned, the politics of trying to get there has been a challenge. So we find ourselves stuck in between two different systems of healthcare.
 
</strong>Michael Hingson ** 26:55
What do you think about this evolving concept of telemedicine?
 
<strong>Dr. Joe Sherman ** 27:00
I think telemedicine is amazing. I think that it has improved access tremendously. I think there are limitations to telemedicine. And I think that those things are, again, when you look at trying to get through the course of a day one medical provider, whether it be a physician, a physio, physician's assistant, nurse practitioner, trying to get all the work done for the course of a day. If you have to be attentive to who comes in the office, who then appears on the computer and then go back and forth and do all of these different things. It's just one more thing to be concerned about and worry about. However, I do know several physicians who have increased their flexibility, their amount of time they can spend with patients and are very pleased with the way telemedicine has opened those gates. So again, I think technology used appropriately and constant vigilance about how many people and what talents of people and skills are needed to handle all the information and work is that's something that we really need to keep an eye on and do a better job at managing
 
</strong>Michael Hingson ** 28:27
and a physician get as much information from a telemedicine visit or a tele visit as you can from having a person actually coming into the office?
 
<strong>Dr. Joe Sherman ** 28:42
Well, it depends on what you're looking for. But I would say my experience being a doctor of going to doctors. I've been amazed at how little of a physical exam has actually done the course of visit. So I would say short of the physical exam. I think that a lot of information for certain complaints can be handled through telehealth. So I do think that that it's made tremendous strides. Mental Health, I would say has been revolutionized by telehealth. My wife is a psychologist, clinical psychologist therapist. And ever since the pandemic and the lockdown she does predominantly teletherapy now it's challenging. It's challenging to look at a computer should I much prefer the old fashioned way of adding a three dimensional being in front of me. But But still I do think that it has improved access for several people.
 
</strong>Michael Hingson ** 29:51
I guess I'm a little bit of an oddity compared to some because I'm I'm so used to working some in a virtual world but also not looking at people that talking to people on a computer never bothers me. Now I do a lot of traveling and speaking today. Or I'm, I have been, and we're ramping it up again after my wife passed in 2022. But I like in person visits for doing speeches because I can actually hear more of the audience reactions, as I'm speaking, which helps me fine tune a talk as I go along. And I don't get any of that, with being able to communicate on Zoom, because I don't get to hear audience reactions. What's fascinating in from the reason I said it, in part is, I've actually talked to a couple people this week, who can see, and who said the same thing, we really don't get to see the same level of interaction from doing speeches on Zoom, as we do from actually doing in person presentations. But I can see where the whole idea of telehealth and interacting over a computer can make life in some senses, perhaps a little bit better for physicians and certainly transmit the same or more information in the same period of time.
 
<strong>Dr. Joe Sherman ** 31:17
Yeah, I think I'm all for improving access for patients, no matter what the modality is, again, as long as you have the correct and appropriate amount of people on the other end the handling the information and handling all of the requests that are being made.
 
</strong>Michael Hingson ** 31:41
Well, we've been kind of deviating from some of the stuff that I know we you and I had originally talked about. So I like to get back to you a little bit you went through and you got your degrees? And then what got you into pediatrics? Or what did you go from there? Well,
 
<strong>Dr. Joe Sherman ** 31:56
I think when I entered medical school, I was really drawn to a few different professions. One was medicine, one was teaching. And the other was counseling. I really enjoyed all of those types of interactions and relationship based professions. And as I went through medical school, I always loved kids, I always loved working with kids. And so I had my eyes on pediatrics the whole time. And I remember going through medical school looking for role models, looking for somebody who was a teacher and attending physician, someone who's in practice in the community, where I could look at that person and say, I can see myself doing what they're doing. I can see myself in them. And that happened finally with pediatrics. And I realized that I could do counseling, teaching medicine, all through pediatrics, I can counsel parents, I can teach students and residents. And I can use the knowledge and skills that I've learned in order to care for patients. And so that's what drew me toward pediatrics. That and that I can be funny, and I don't have to be serious all the time. When I see patients throughout the course of the day, that always helps.
 
</strong>Michael Hingson ** 33:27
Yeah, I mean, it is just no fun to have to be serious all the time. People don't always get that about me. But I think there's a lot to be said for having a sense of humor in a positive way. And as I tell people when we talk about them coming on the podcast, the only rule is we got to both have fun. So if you're not having fun, you got to say so so we can fix it. But we have to have fun otherwise what good is life? Absolutely.
 
<strong>Dr. Joe Sherman ** 33:56
And what other medical specialty allows you to dress up on Halloween with whatever else you want to dress out and and go in and take care of patients. And so as a resident in pediatrics, we always came into the hospital dressed in costumes. And so that's that was always good time.
 
</strong>Michael Hingson ** 34:17
What was your favorite costume?
 
<strong>Dr. Joe Sherman ** 34:19
Oh, I think one of my favorite costumes was one of the residents dress as a baby and complete with just a sheet on as the diaper as in the baby bottle and baby bonnet and the whole deal. So that was one of my favorites.
 
</strong>Michael Hingson ** 34:38
Did he talk baby or she talked baby? Just checking.
 
<strong>Dr. Joe Sherman ** 34:44
Yeah, a little bit of everything. But it was just it's nice to be able to accommodate kids and parents at the same time. Parents reacted well to that too. They usually do because they want the bad As for their kids, yeah. And I think that anything that makes their child feel more comfortable, then they're in favor of,
 
</strong>Michael Hingson ** 35:09
will you have, you've traveled to various places, and practice still all over the world? Have you ever gotten tired or had real burnout from doing a lot of the medicine stuff or just dealing with people all day?
 
<strong>Dr. Joe Sherman ** 35:27
You know, I have to say that I've been fortunate in my career to have had a variety of activities through the course of my jobs. Each job that I have had, I've been able to see patients teach residents and medical students participate in community activities and child advocacy activities. So that having that type of variety of activities has really sustained me in my career. And part of that has been experiences internationally. I was fortunate enough during my residency to spend a month in Bally's. This was in 1988, on the border of Guatemala, and Belize. And that's when I started to realize that medicine, healthcare in other countries is just not the same. And it's just fascinating to see how culture culture influences health care, and, and trying to learn from living in another country, especially a low to middle income country that were, you have to use more of your creativity, and more of your people skills to try to, to try to help as many people as you can. So ever since that first trip to Belize, I was hooked on international health. And so throughout my career here in the United States, mostly combining teaching residents in pediatrics with bringing them to the community and seeing where their patients and families live. I've always combined my work in the US with trips abroad, whether they be short term, one month at a time, or long term, we, my wife and I moved to Uganda for two years and work there doing HIV prevention from mothers to infants. And later, after we had our own children, we moved to Bolivia. And we lived there for four years, working with a mission organization, and getting to do a variety of activities, as well as living within the community that we were serving. So that's always been a major part of my medical career.
 
</strong>Michael Hingson ** 38:10
Have you ever experienced any kind of burnout or just being overwhelmed?
 
<strong>Dr. Joe Sherman ** 38:14
Absolutely, absolutely. I would say I changed jobs, as some people would say fairly frequently, I never had one job the same job more than five years. Some of those moves, most of them were for other opportunities, or because of a plan that our family decided to, to move to another country, something like that. But I have to say that I have also had jobs, where the amount of work and the amount of responsibility I took on for myself became overwhelming. And I have the kind of personality that wants to fix everything for everybody, and try to make everything right for everybody. And that is a prescription for burnout. We don't learn in medical school or medical training, how to take care of ourselves, we learn how to take care of other people. And so when we don't do that, and we don't do it, well, then we lose the ability to take care of other people because we have no fuel in our own engines. So I learned the hard way I burned out, became very anxious ventually depressed, had to step away completely from medicine for a while until I was able to rediscover all of those values, all those things that brought me to healthcare and and really drew me in which was predominantly the relationships and we're Working with other people on a medical team and sharing the load. And I discovered that for myself, and now, I try to help other physicians to discover where they are really passionate in healthcare, where it is that they can bring who they are to what they do bring their soul to their role as physicians, is that kind of why you're most of my time to do now?
 
</strong>Michael Hingson ** 40:26
Is that kind of why you went into the whole idea of coaching? Absolutely,
 
<strong>Dr. Joe Sherman ** 40:29
absolutely. Facilitating retreats for physicians so that they can get away and spend the time reflecting on why they even went into medicine to begin with, as well as working one on one with career discernment. And trying to decide if where you are is the best place for you. And if it's not, then what you need to change externally and internally, in the way that you approach your job and your work.
 
</strong>Michael Hingson ** 41:03
Of course, that also has to be something that's done in a non judgmental way, because so often, we just always like to try to fix blame or blame someone or something for something. And that just doesn't help.
 
<strong>Dr. Joe Sherman ** 41:19
No, I think that one of the greatest challenges for me, shifting from being the physician and treating patients, to being a coach is to let go of having all the answers to let go of having that prescription that of knowing exactly what's needed in the situation. Instead, I spend more time, inquiring, questioning, challenging, but realizing that the true creativity and wisdom comes from within the client I'm working with. So that is a challenge for me. And I work on it and continue to grow myself in that ability to attend to people without wanting to have the magic answer all the time.
 
</strong>Michael Hingson ** 42:10
Yeah. Well, and you're right. And my understanding of coaching has always been that you're asking questions, and you're trying to guide the client to discover the answers, because it's not your job to have the answers but to help people find the answers for themselves.
 
<strong>Dr. Joe Sherman ** 42:31
Exactly, exactly. And I think this is a challenge when I coach physicians, because many of them come to me wanting answers. And the temptation is to say, just do what I did. But I know that when it comes to medicine and a career in healthcare, I was the exception. I was the strange, odd ball. I so I don't expect anybody to follow in my footsteps, I think that would be a wrong choice. I think. Instead, it's important for me to help people discover their own path. And to do that, in a humble and open minded way, way that is open to self awareness and personal growth.
 
</strong>Michael Hingson ** 43:23
How has COVID changed all of this and how you deal with people, what physicians are facing and so on. I mean, I'm I know, it's been very stressful. And during the height of COVID, thusfar. Physicians had to be incredibly overwhelmed. And the ones who especially were the caring, most caring ones, it had to hurt a lot. But I also suspect that it just numbed a lot of people who cared. And they just kind of had to go through the motions and do what they could.
 
<strong>Dr. Joe Sherman ** 43:58
I think our experience of the COVID pandemic is very complex. And I think in some ways, all of the ills that our healthcare system was suffering. were revealed the curtain was pulled back, and people could see wow, you know, we weren't prepared for this. We already have a a staff of health professionals that were already burned out, we're already kind of operating on fumes and we push them even farther. And, for me, I still hold out hope that we're still examining that experience and realizing that we need to change things that we need to attend to the health and well being of our health care providers as much as we do our general population of patients. But I feel like so many people are traumatized that they feel like, let me just get back to something I called normal before. But what we're really looking for as a new normal, what we're looking for is post traumatic growth, not post traumatic stress, or just returning to the same old ways, really need to learn from our experiences, on a micro level, on a personal level, and on the systemic level.
 
</strong>Michael Hingson ** 45:32
I know, after September 11, I kept hearing people say we got to get back to normal. And I never liked that. And I realized and then started including it in speeches, normal will never be the same again, we can't get back to the same normal or the same thing will happen again. Normal will never be the same again. And it's just as true with COVID. You can't go back to normal, what's normal?
 
<strong>Dr. Joe Sherman ** 46:01
Yeah, I mean, that's, I think, I think forever, people want to forget, they want to put that out of their minds and out of their out of their thoughts. But it's there, that experience is there. We were traumatized. I know, my kids were in school, throughout that entire time. They were traumatized. They, they had to change their entire way of going to school. And it was it was challenging as parents is for kids and for everyone involved. Yeah.
 
</strong>Michael Hingson ** 46:38
And the reality is change is something that happens all the time. We we, we don't like change. But we keep saying it's all around us, but we still don't like it. And the reality is, it's I think that the COVID offered us a lot of opportunities if we learned how to take them.
 
<strong>Dr. Joe Sherman ** 47:02
Yes, they did. And I think I think we advanced in a lot of areas. But I feel like there are still several areas that we really, really need to take a hard look, I think right now, what's happened as a result of COVID is the acceleration of fuzziness, physicians and other health care providers leaving their professions. And we're going to go through and have are currently going through a severe health care provider shortage. And I know that people are starting to realize more and more when they try to call their doctor's offices and there's no one picking up the phone. It's because there's nobody home people have left. And it's hard to find people to replace physician, the nurse practitioner, Pa who has built up a practice and really has become skilled at what they do. It's better to try to provide the support they need to sustain them to keep them there. So that patients do have somebody to call somebody to see them when they're sick.
 
</strong>Michael Hingson ** 48:17
What do you see is what we should do to better help and deal with the health of physicians? And I'm, I guess, as part of that, I would also ask, What can we as patients do to help that process?
 
<strong>Dr. Joe Sherman ** 48:34
I think that this is a great question, because my belief is now that until there's a patient uprising, and that patients, including those in government, start to realize that their own health care is being compromised, that we're not really going to make significant changes. I would say that there's changes that need to be made on a systemic structural level, organizational level, as well as personal changes that need to be made with each physician with each health care professional. I think personally, we need to take better care of ourselves. We need to be able to advocate for ourselves and to really be self compassionate, to let ourselves be less than perfect to let ourselves walk away from situations when we are exhausted and not try to overdo it. And to come up with methods of balance of choice for ourselves, set boundaries that we haven't set before structurally and organizationally. There is too much work to be handled by one person or the few people that do it. If you are in an in a corporation in technology, and you had developed and invented some new technology then You would have a whole crew of people around to try to take care of all aspects of that new product. Because now you do things a different way you've invented something different. So you need people who are specialized in those areas. Instead, in healthcare, we have the same kind of people handling so much more work. And it cannot all be done. For each physician seeing patients throughout the course of the day, there needs to be a person completely dedicated to handling all messages that come in all requests for referrals, for consultations, for prescription refills, and all of that, because the physician needs to be attending to patients that are there during the day. We also need people that are able to be experts and billing and coding and all of the things that the electronic health record is calling us to do. And we need to have flexibility and the amount of time that we have to spend with patients, it can't be this cookie cutter schedule, that gives the same amount of time for somebody with multiple complex illnesses, as we do with someone that has a very straightforward respiratory infection. So these are some of the changes that I feel we really need to make to catch up to where we are in the business of healthcare right now.
 
</strong>Michael Hingson ** 51:26
Are we making those changes? Are we making progress? You
 
<strong>Dr. Joe Sherman ** 51:31
know, very, very slowly and in small ways. When it comes to health care, now the business of health care, it's still the bottom line. It's still how much are you taking in compared to how much you're spending. And I would say, when you think about programs that make the experience for physicians and other health care providers, more tolerable, or even fulfilling, it ends up being last on the list. So I feel like there needs to be more pressure in this area. And that's where patients can help they can become advocates for their physicians for their providers, and try to ask, on a personal level, when next time you go in for health care, how are you doing? How are you holding up? How are you dealing with all the pressures that are on physicians these days, just inquiring, and knowing somebody cares about us is helpful. So I think that that's one small step people can do.
 
</strong>Michael Hingson ** 52:42
And I think it makes sense. You know, the personal relationship is a two way one. And so we need to care about our doctors, as much as we want them to care about us. It has to be a two way street. And again, hopefully we can do things to help make life more fun for them. I know for me, I have the advantage. When I do go visit my doctor even heard the fiscal physical every year, I take a guide dog with me, so he gets a dog fixing anybody in the office gets a dog fix. So we're, we're very popular when we go in.
 
<strong>Dr. Joe Sherman ** 53:19
That's great. That's great.
 
</strong>Michael Hingson ** 53:20
We're gonna have
 
<strong>Dr. Joe Sherman ** 53:23
little dog fixes in every office.
 
</strong>Michael Hingson ** 53:25
Well, and and the director of medicine, where we go discover this and so there's a mandate that we need to let him know whenever we're going to come in so that he can can also come in and he'll stand in the doorway and won't let us out until he has enough of a dog fix. So it's really kind of fun. You know, and who can complain about that? I'm certainly not going to sites that's the dog loves it.
 
<strong>Dr. Joe Sherman ** 53:56
That's fantastic. Personal Touch. That's great. Yeah,
 
</strong>Michael Hingson ** 54:00
I think it's it's something that you know, we need to do more of their people to and it I'm I'm of the opinion that there are so many people who do thankless jobs, I love to tease TSA people when I go through airports, and work to make them smile, because they don't get nearly enough of that. And mostly, I'm pretty successful. There are a few people who take themselves too seriously. But mostly we can do pretty well at it. And I can make people laugh like they'll they'll ask me for my ID and I say things like Well, why do you need mine? Did you lose yours? Or might have if I were a kid, I'll wear a mask usually and they'll say I need to see your ID and I said What good is that gonna be I got a mask on. You know? We have fun with it.
 
<strong>Dr. Joe Sherman ** 54:46
That's good. It's good. It's always good to keep up the spirits. Yeah,
 
</strong>Michael Hingson ** 54:51
well, I got I love to laugh at it too. So it works out well. You know, in in this New Post COVID world I guess there are a lot of things are changing, I guess it's really fair to say maybe the real, really maybe the question to ask is, do we have a post COVID world? Is there ever going to be a post COVID world,
 
<strong>Dr. Joe Sherman ** 55:15
I think, in talking to my physician clients who are in hospitals, right now, they say that, across the United States, the wards are packed with COVID patients. And it's back, it's here, it's never left. There are different variants of COVID that are present. Immunization helps decrease the complications tremendously. The hope is that COVID will become another respiratory virus, like RSV, valenza, that we just deal with each year. As long as we keep vaccinated and keep up with those boosters, then I believe that that will decrease the amount of death and serious illness that we see from COVID.
 
</strong>Michael Hingson ** 56:09
Do you think that we're at some point, going to have a, I don't know, I guess it would be a live vaccine or a more traditional type vaccine that may help to do more to actually cure it, as opposed to just cutting down symptoms? And I'm man, I will say right off, I make sure I get vaccinated every chance I get.
 
<strong>Dr. Joe Sherman ** 56:32
Yeah, I think each, each bacteria or virus that we have immunizations for are different. And so these respiratory viruses, such as influenza, COVID, they change so much, and they, they have so many variants, so many different mutations, variants, whatever you want to call it. So unfortunately, there's not one shot fits all certain bacteria that's different, or with other viruses like varicella, or herpes, or other things, other viruses that don't tend to have as many variances of a wide variety. But as we are right now with, with COVID changes so much that we're most likely going to have to have a different vaccine every year. Well,
 
</strong>Michael Hingson ** 57:34
I think it is absolutely amazing that we got the mRNA vaccine so quickly. And I know artificial intelligence, as they call it had something to do with helping with that. But it does say something about what we can do that we did get some backs on the vaccine so quickly. And I really wish some people who keep spreading conspiracies about oh, it's not really a vaccine, they're putting little radio monitoring devices in us, you know, and things like that would just stop that. It's it's doing such a disservice to everyone.
 
<strong>Dr. Joe Sherman ** 58:12
Yeah, I agree. I think, unfortunately, there's a lot of mistrust within the healthcare system. And people have reasons to not trust. But I do think that that people who do spread false information that can be very dangerous.
 
</strong>Michael Hingson ** 58:31
Talk about having fun every time I go in for a vaccine. As soon as they give me the vaccine, I'll reach over if I have it in my right arm, I'll reach over with my left arm and slap my hand over the bandit and said, Oh, wait a minute, there's one that's trying to get away. Let me get it. And, you know, again, they think they get it in they laugh. Actually, one person wasn't sure what I meant and said there is no conspiracy. I said no, you missed the point. But, you know, I have had and my wife had no problems in dealing with the lockdown. She had rheumatoid arthritis. So it was an autoimmune thing that also made her more susceptible to such things and we were blessed at not getting COVID and and very glad to keep it that way. And you know, she passed just because she was in a wheelchair her whole life and her body just slow down and we lost her in 2022 so it's me and a dog and a cat. And none of us get COVID and we we don't mind being in the house so we're good. But I do I do get to travel now when I can find speaking engagements and I'm we're doing more of that. And I also travel on airplanes with masks. I don't see a problem with it.
 
<strong>Dr. Joe Sherman ** 59:46
Yeah, I think seeing more and more people doing that routine.
 
</strong>Michael Hingson ** 59:49
Yeah. Yeah, I mean, it works. Yeah, so it makes perfect sense to do. Well, how do you see Um, the whole evaluation process of what's happening in medicine, you know, going forward, what what are the major improvements that you think we will be seeing that will help mental health and everything else?
 
<strong>Dr. Joe Sherman ** 1:00:16
Well, wow, mental health, you just opened up a whole nother? Yeah, I know. But I would say, you know, we destigmatize mental illness as a huge goal that we need to do. And it the way life presents itself now is extremely stressful, and we all need support and help. Our brains were not, were not created to deal with such a flood of information constantly, and trying to sort all that out and it can become overwhelming. So I'm hoping that we can approach things from a compassionate, open minded point of view, to try to take care of everyone, both the health care providers, as well as the people that need treatment, and across the board the entire population. And that's really the direction that I'm hoping we all move toward.
 
</strong>Michael Hingson ** 1:01:23
I think we have to, we have to do something. And you know, because the flow of information isn't going to slow down. Exactly. You know, we have been doing this for more than an hour. And we could go forever. But I would like to ask if we went ahead and stopped. But could we do another one and continue this discussion? Would you want to do that? I'd be willing to do that. Sure. Yeah,
 
<strong>Dr. Joe Sherman ** 1:01:51
I'd be happy to,
 
</strong>Michael Hingson ** 1:01:52
then I suggest let's go ahead. And I want to thank you for being on unstoppable mindset, I think it will be absolutely fun to do more of this. And I'm always fascinated to, to be involved in these discussions. And, and I think it's, it's great to learn, I learned a lot and want to continue to do that. So I think it'd be fun to have another one. And I believe that people listening will agree. So I want to thank you for coming on. And I want to also just thank everyone for listening. If people want to reach out to you, how can they do that?
 
1:02:24
Yes, they can check out my website, which is Joe Sherman <a href="http://md.com" rel="nofollow">md.com</a>. That's my name, Joe Sherman, m <a href="http://d.com" rel="nofollow">d.com</a>. And if you want to reach me directly, you can email me at Joe J o e at Joe Sherman <a href="http://md.com" rel="nofollow">md.com</a>. And you can also schedule if you are a physician health professional, seeking help or support through coaching. You can schedule a consultation with me for free directly from my website. So I welcome any inquiries, or anyone out there that believes that they are struggling as a health care provider and needs support. I
 
<strong>Michael Hingson ** 1:03:13
don't know whether my cat would acknowledge that she could probably use some help in doing one thing or another. But she she thinks she's the boss. So I guess we have to contend herself with that.
 
</strong>Dr. Joe Sherman ** 1:03:24
One, too. Yeah. Well, boss got
 
<strong>Michael Hingson ** 1:03:26
Yep. Oh, yeah. Oh, this one's acuity. She yells at me when she's hungry, and I have to go pet her while she eats. So she's pretty funny. But I do want to thank you for being here. And I want to thank you all for listening. Reach out to Joe. I'm sure that he has a lot of other kinds of things he can talk with you about. And if you are a physician or related in any way to that business, I have no doubt that Joe is a person who can assist a lot in dealing with questions and issues and everything else under the sun regarding all of this. So thanks for for doing it. I want to say again, thank you all for monitoring us and listening to us today. I'd like to hear from you. If you would be willing to feel free to email me with any thoughts or questions or comments, you can email me at Michaelhi, m i c h a e I h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our website www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Most of all, we'd love it and really appreciate it if you give us a five star rating here on unstoppable mindset. So give us a rating and we'd love your reviews. And I've mentioned it a few times and I'll say it now at the end. I do travel and speak talking about teamwork and trust and inclusion and diversity and of course telling my story of escaping from the World Trade Center on September 11. And if you're looking for a speaker, please reach out love to hear from you. But once again, Joe, I want to thank you for being here and we will definitely set this up and do another one.
 
</strong>Dr. Joe Sherman ** 1:05:06
Thank you so much, my god enjoy
 
**Michael Hingson ** 1:05:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Board-Certified Pediatrician and Master Certified Physician Development Coach with Dr. Joe Sherman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7f2d1275-20eb-49da-8cb2-3f496277c032.mp3?source=rss&amp;ext=asset.mp3" length="96879863" type="audio/mpeg" />
<itunes:episode>208</itunes:episode>
</item>
<item><title>Episode 207 – Unstoppable Financial Services CEO with Shawn Smith</title>
<guid isPermaLink="false">https://pinecast.com/guid/83e23085-be0c-4581-b130-bb55d8f9ec65</guid>
<pubDate>Tue, 20 Feb 2024 10:00:11 -0000</pubDate>

<itunes:duration>01:12:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/26dc5102-b04b-44eb-b2a2-c3b8c8cdc656/UM207-Shawn_Smith-Coverart.jpg" />
<description><![CDATA[<p>Our guest this week, Shawn Smith, is a 20-year veteran in the financial services industry. In 2015 he founded and still is the chairman and CEO of Dedicated Financial GBC. As he will tell us, he founded the company on a new and innovative model that is designed to do a much better job of connecting with those who are in financial trouble. While many people say they have a new and different widget or model, Shawn proves his worth and will show all of us his successes and he gladly discusses his leadership strategies.</p>
<p>Shawn never went to college and took a career path somewhat different than that of his parents and grandparents. However, as you will see, he made life and career choices that built him and his life philosophy to where he is today.</p>
<p>I found my time with Shawn not only informative, but I found his philosophy and thoughts worth listening to more than once. I hope you will agree.</p>
<p><strong>About the Guest:</strong></p>
<p>Shawn Smith is chairman and CEO of Dedicated Financial GBC. When Shawn founded the company in 2015, his vision was to create a new kind of commercial loan portfolio management company, combining both a new model of connecting on a personal level with those in financial trouble and a new corporate philanthropy model.</p>
<p>Shawn created a model of philanthropy that leverages the resources of Dedicated Financial GBC to improve communities around the world, donating both money and time to help nonprofits achieve their missions. Shawn and his wife, Stephanie, have focused their personal philanthropy on children's health and well-being, education, hunger, and other social issues.</p>
<p>Shawn believes that businesses have the greatest opportunity to change the world and Dedicated is taking steps to prove that. He has embraced a multi-stakeholder approach to leadership, serving all stakeholders including clients, team members, business partners, and communities-to make the world a better place. Shawn also inspires fellow business leaders to do the same by sponsoring client service trips to underdeveloped countries and ensuring that, at Dedicated Financial GBC, men and women are paid equally for comparable work.</p>
<p>Shawn is a 20-year veteran of the financial services industry. Prior to launching Dedicated Financial GBC, he worked at various companies where team members were devalued and unappreciated, thus fueling his passion for justice and equality in business as well as in life.</p>
<p><strong>Ways to connect with Shawn:</strong>
<a href="http://www.dedicatedgbc.com/" rel="nofollow">www.DedicatedGBC.com</a>
<a href="https://www.linkedin.com/in/shawn-r-smith-a2439241/" rel="nofollow">https://www.linkedin.com/in/shawn-r-smith-a2439241/</a>
<a href="https://www.linkedin.com/company/6383546/admin/feed/posts/" rel="nofollow">https://www.linkedin.com/company/6383546/admin/feed/posts/</a>
<a href="https://www.facebook.com/dedicatedgbc" rel="nofollow">https://www.facebook.com/dedicatedgbc</a>
<a href="http://www.twitter/DedicatedGBC.com" rel="nofollow">www.Twitter/DedicatedGBC.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
You are listening to unstoppable mindset, the podcast where inclusion diversity and the unexpected me love to say that Anyway, welcome to another episode today we get to chat with Shawn Smith. Shawn is the Co well is the founder of financial dedicated financial GBC. He's the CEO and he founded it back in 2015 going to be interested to hear about that and get thoughts about how the world has changed in the last eight years with finances and all that money is still money though. But anyway. We'll we'll worry about that right now. But Shawn, I want to welcome you to unstoppable mindset. And I really appreciate you being here.</p>
<p>**Shawn Smith ** 02:05
Thank you, Mike, I appreciate you having me on the podcast. Well,</p>
<p>**Michael Hingson ** 02:10
I hope it will be fun. And I think we'll we'll see what we can accomplish and what we can learn. Tell me a little bit about you kind of the early Shawn's you know, back when you when you started as a person and all that sort of stuff.</p>
<p>**Shawn Smith ** 02:24
Yeah, I would have what I think the world would typically consider be the exact opposite of your typical track to, you know, running a successful small business. So I grew up in the welfare system and high school educated, pretty rough upbringing. And really, it wasn't till I was 22 when I was able to get some good mentors in my life and kind of turn things in a more positive direction. And even that now has been basically a 20 year, you know, process of learning and growing from that. So I was raised, born and raised in Minnesota spent a little time in Southern California and Oregon, but mostly all in Minnesota, and currently married with four children. And yeah.</p>
<p>**Michael Hingson ** 03:21
So Minnesota you like the snow.</p>
<p>**Shawn Smith ** 03:24
I love the winter. I don't love how long it is in Minnesota. But I'm blessed to have to travel for business pretty regularly. So, you know, I get out enough to where it doesn't bug me so much.</p>
<p>**Michael Hingson ** 03:36
Yeah, I hear you. We live in Victorville California. So we get a lot of a call. We're up at about 20 150 feet above sea level. So it gets cold in the winter. It's the high desert, but below all the mountains where the ski resorts are and so on. So we get all the cold but we don't get the snow. So I'm not sure where the fun is that and this past year with all the snow that everyone had here in California and in the wonderful skiing that it was. We had two inches of snow one Saturday afternoon so the kids didn't even get a snow day from school.</p>
<p>**Shawn Smith ** 04:13
Yeah, I actually got trapped out in in a snowstorm in Park City, this last year in Park City, Utah, and spent three days trapped that Park City and snowboarding and waist deep powder. It was one of the most epic times I've ever if that was the most epic time I've ever read writing my snowboard and 30 years of riding a snowboard. So it was it was pretty amazing. It was it started right as I was driving over the past to get into Park City. And it literally stopped snowing right as we were driving to the airport. So it was a pretty incredible time.</p>
<p>**Michael Hingson ** 04:47
Wow. So they did it just for you.</p>
<p>**Shawn Smith ** 04:52
I'll take an hour right get it but it was it was truly amazing. It was one that me and my friends will never forget that's for sure.</p>
<p>**Michael Hingson ** 04:59
So Did you go off to college along the way,</p>
<p>**Shawn Smith ** 05:03
did not graduated high school from St. Louis Park High School and really was trying to find I was supposed to go to college either to be a mechanic or I was supposed to go into the Marines, that was kind of the two options that were in front of me out of high school. And my dad is a marine, my uncle is a Marine, and several family member members were Marines or army. And at the time, I just didn't feel led to do that. And I was really into cars. So I was gonna go to UTI to be an auto mechanic. And after interviewing auto mechanics, and understanding their lifestyle, what they did for work and how much they enjoyed it, or lack thereof, I decided I wanted to keep that as a hobby in my life versus, you know, career, which I thought was great advice to go interview people before you go in a direction, and make sure that their life has kind of bearing the fruit that you want to have. And so I ended up kind of trying a different jobs. And so I landed in some sales roles, because I had friends that were making more money doing that figured out, I was okay at that. And then at 22, I started really focusing on my own small business and built between 22 and 32, I built two separate marketing companies, both into the black. And then for various reasons, I ended up walking away from that went back into corporate America, into the financial services community, and ultimately found that to be toxic as well. And really think corporate America has broken here, at least in the United States, because I can only speak from that experience, I haven't worked in, you know, Europe, or Asia or anything like that. But kind of hit me across the head that the only way I was going to be able to do this was to do it differently was to be an owner. And so I've been asking this, you know, had people for the last five years asked me to start dedicated. And so if I said, All right, I'm open to it. And then one thing led to another and next thing, you know, dedicated was born.</p>
<p>**Michael Hingson ** 07:13
Tell me a little bit more about your thoughts regarding the the corporate America system being broken? I think that's true. I don't know whether it's for the same reasons as you but what do you mean bias broken, meaning think about?</p>
<p>**Shawn Smith ** 07:27
Well, the two big points I typically touch on that from from a high macro level is one, I think that corporations, you know, really do treat people as a number, and they put profit before people, and they put their own success before being significant to others. And what happens in that, then is that you have a jaded management structure, with maybe a couple of good eggs in there who are fighting a losing battle of doing the right thing over the bottom line and making money. And when the shareholders and the owners profit become more, more important, then people being able to do well, not just financially, but between benefits and flexibility and the way they're treated and etc. So there's a whole equation there that's kind of broken. And so I think, you know, that's been my focus is the chase, change what I'm chasing focus on being significant to my team, here and then to my clients into into local and global community and then putting people before profit, which means you're dedicated any business has to be profitable to remain in business, right? By the system of greed, here, at least again, in the United States. And you see this play out in so many things like the Wells Fargo stuff, where they're coming up with fake things, or, you know, you've got I my last company I worked for, I was a senior manager. And I remember being told I had to cut people's bonus checks, you know, three days before the end of the month in their commission positions. And meanwhile, they got the owner walking around in the new vehicles, he's driving to the new this, I'll study by this stuff, and it's like that people are so fried on that. That environment, and you know, it's leading to such a lack of purpose and purpose, a purpose driven life and our culture today, and I think that's leading to a lot of mental health issues and relationship issues and health issues. And when you spend this much time at work, you know, if it's not healthy, it's toxic. And I I believe that so that's, that's kind of my thoughts on that.</p>
<p>**Michael Hingson ** 09:59
Well, and that's kind of really what I'm thinking as well. So it turns out, we align a lot. I had a chance some time ago to talk with someone, he was the owner of a company. And we were talking about compensation, and specifically, what salespeople at the company made, as opposed to what the president of the company may. And I made the observation that when really good salespeople who outperform, if you will, may very well make more than the president of a company on any given year. And that should be okay. And he absolutely disagreed with that he could not see how anyone should make more money than the president of the company. And I, it wasn't a large company, but I was, was amazed at that. Because you would want your salespeople to be incented. To sell. And if they happen to make more than you Why should that be a problem. But nevertheless, that was the attitude that he portrayed. Yeah,</p>
<p>**Shawn Smith ** 11:05
you know, I definitely know individuals that would share his perspective. And again, I feel like those people are the same folks that are complaining how hard it is to recruit new members to their team to retain people have HR issues, and things like that. And, you know, I, every single one of our commission folks, and we have several different platforms within our verticals within dedicated that there's commissionable team members, and every one of those is uncapped. I've had team members make multiple six figures on our team that are high school educated, but they're hard working and doing a great job. And so I absolutely aligned with what you're saying. You know, I, and trust me that that has been discussed that on the on the director level and above. You know, when we get into compensation and someone feels well, how's that person making more than me? Well, you, you wanted to be in management, you wanted to serve others, but for our size company and where we're at and how well they're doing. I'm not going to rob from Peter to pay Paul, you're you're in a market range for your salary. I just happen to choose to do no cap commissions on these people. So when they knock it out of the park, right, they get paid for doing that. And so yeah, I'm aligned with you on that.</p>
<p>**Michael Hingson ** 12:39
Well, the other side of that is that, when you have that kind of a situation where you'd have an uncapped commission, and somebody really just blows everything away. In the long run, it's going to be a lot better for the company overall. And I would think in the long run people in management, while they may not necessarily make as much on any given year, in the long run, they're going to be viewed as performing better because they help their teams perform better. And I think that's the other part about the the whole team approach. What we also often don't do is recognize team performance nearly as well as we should. I know, there have been companies where when a team really succeeded at doing something who gets the recognition, the head of the team, even though the work may very well have mostly been done by other people on the team. And the the person who was the director of the team really wasn't the one that brought the team together, but they're still the director and they get a lot of recognition. It's just we do things in a very backward way sometimes. Yeah,</p>
<p>**Shawn Smith ** 13:53
I was 100% agree with you that that is consistently off, I think, again, through all of corporate America, and hence why our youth, right, that sub 40 Group especially, is just flat out tired of it and getting jaded towards corporations Corporation's. So you know, they're not wanting to put in the extra time or extra effort or lift an extra finger to help their neighbor or anything like that, because why when the corporation is setting such a poor example of caring about them, right, why should they care? And then I hear all this dedicated as not having a recruitment issue. We in an industry, our industry averages of 50 to 100% turnover rate. It's a very tough job. we've averaged 22% year over year now for eight years. Why? So we're have less than half of the lower side average for our industry. So we're not struggling with those things. Right. So you know, that's that just becomes a competitive advantage. I believe just like purpose driven businesses against other businesses in your space. So let the people who don't want to figure that out, continue to struggle, and hopefully more businesses will, will grow and continue to dominate the landscape that actually put their team members first.</p>
<p>**Michael Hingson ** 15:16
How do we get corporate America to change some of those things? I guess maybe another way to put it would be, in your view, what? What are the key things that one needs to have for success? In whatever they do when? How do we then also want you to answer that deal with getting corporate America to address it? In the context</p>
<p>**Shawn Smith ** 15:40
of that question, I think I would kind of go in a couple of different directions. But the first thing I'd say is, your question reminds me of there was a there's a story about a gentleman who went out and sat and decided I'm gonna change the world. So when I'm trying to change the world and got disenfranchised, because he couldn't change anything. So he said, Well, I'm going to change my country, and try to change his country to go and change. Okay, well, I'm going to change my state, try to change his state couldn't change anything, since I would change my city can change things, okay, I'm gonna change my family, at least couldn't change his family. So then he finally decided to change work on changing himself. And when he could change himself, then all sudden, he started to be able to influence his family for the better. And once he could influence his family, he learned how to influence the city and state and his country, eventually he changed the world. But so that starts with is changing yourself. People I think, especially in a corporation, a large corporation, stronger with leading from within is what am I going to be able to do here? And the question isn't what you can do there? It's a question is Who can you become there, because the better leader you become the more compassionate leader, the more effective leader, the more lovingly and they're more graceful leader, the more patient leader, the better servant leader you can become, the more your ability to influence John Maxwell says, leadership is influence nothing more, nothing less. So if you want to influence corporations, if you want to influence corporate, corporate America, your first focus, focus on yourself, and how that's played on and dedicated as I spent 20 years of doing things in my industry, radically different and personal growth, and leading with love and servant leadership. And what that's led to now is, literally two days ago, I got back from the Dominican taking a week to serve the poor down there. And one of the people on the team that I brought down there was actually the CEO of one of my competitors, who now donates on metric giving to Feed My Starving Children and has joined me down in some of the impoverished areas of around the capital of the Dominican to serve the poor down there. Well, how did that happen? It didn't start by me going to him first, it started in me and working on me. And my approach to changing corporate America is I'm just going to keep doing what I'm doing. And I'm going to keep donating, I'm gonna keep doing metric giving, I'm going to keep increasing team member benefits, I'm going to keep shining that light. And I still believe that business is a competitive sport, right? So it has become our competitive advantage. Because when, when you're doing things in the right way, you're going to not only retain clients or retain team members, but you're going to attract the right clients, you're going to attract the right business, you're going to retain it much longer. So you're spending less of your time trying to refill that funnel, you're just adding to and that's why I dedicated on average has grown by over 50% year over year with some years in the 100 to 200% growth range. And that so that became a competitive advantage. So I think the first part of changing America's foes focuses on the leaders changing themselves to the point where they can start influencing those around them, because people see something in them and the way they lead in their team and, and what they do in their work product that they can respect and admire and want to duplicate. I that's that's my thoughts. Yeah.</p>
<p>**Michael Hingson ** 19:22
I know that when I hired salespeople, and I learned this a little bit over time, but what I learned was that when I hired salespeople, the best thing that I could tell them is, I hired you, I hired you because I believe that you could do the job you sold me on the fact that you could do the job. So my job isn't to boss you around. Rather, you and I need to learn to work together to see how I can add value to you to make you more successful. In other words, how do we build a team together? In the end, the reality is, it was different with every single person based on what their talents were and what they A new and what they could do and what they wanted it when some people really got it, and we meld it well together in the synergy was wonderful. But the people who didn't get it and who weren't really willing to look beyond themselves to grow, didn't get it didn't succeed.</p>
<p>**Shawn Smith ** 20:22
And the people that care more about the title over the ability to help others, I really, I think we have too much positional leadership and not enough servant leadership. And that's really deteriorating the teams within our corporations. That's when people aren't being taught that the stuff that I've been taught by Dementors I mean, I tell people all the time, the, the cornerstones of my success are God's plan in my life, great mentors, and a great work ethic and the ability to work on myself and become better, right? So, but we're not taught that we're not teaching them. We're not teaching them to be a servant leader, or to have mentorship that helps you with your blind spots, or significant work ethic or overcoming challenges, things like that, right? We're so you, unless you have a great mentor or family member or friend, you know, you start to listen to what the world tells you, which is, get a better title, get more pay, or whatever, and you'll be successful. And then people find themselves miserable in that position, and then thus make those around them miserable as well.</p>
<p>**Michael Hingson ** 21:39
So you mentioned him, Where does God fit into all this? I mean,</p>
<p>**Shawn Smith ** 21:43
that's the cornerstone of everything for me. I mean, I was someone who was very much a non believer my entire life, I really, quite frankly, to stained people of any form of religion, in particular, disdained Christians. So, I was definitely saw on the road to Damascus moment when I became one at 22. And, you know, someone who comes from that position of really feeling like they're such a loving God, why would he allow so much bad stuff to happen to me and those I love and things like that, to all sudden running a faith based company and having that be the cornerstone of my family and everything that I do. There's a lot of seeking, and I think finding comes to the seeker if, if your mind isn't open, and you're not willing to seek answers, you'll never find them. And if you're going into the information, with with a bias of looking for what you want to hear, to just affirm what you want to believe, you'll stay stuck in that way of thinking forever. And, you know, there was there was, it's a process, but ultimately, the foundational verse for my life is Ephesians 320, which I translate that versus it says, purpose, it's his plan, it says power working with me, and I'm gonna give him the credit for all of it and anything that I do. And in doing that, I've been able to make business decisions, I've been able to treat people with love, and grace, I've been able to give in a way that is very uncommon. And I think the world needs more uncommon men in leadership and uncommon women to to stand up and really serve and love others. In an in an uncommon way, in a world that's really challenging. So it's, he kind of fits into everything for me, there's nothing he doesn't fit in into for me, and there's anyone that knows me knows that I'm going to talk about, I'm gonna talk about him, and I'm gonna talk about helping those who are hurting. In every conversation I have no matter whether it's a barista at Starbucks, or the CEO at a conference or podcasts with you, Mike, I'm gonna be talking about the same time repeat the same drum everywhere I go.</p>
<p>**Michael Hingson ** 24:01
And I absolutely endorse it. And I, I believe that, that doesn't really matter what religion and since because it's the same God. And we all if we go back and look at a lot of bases and basics from different religions, we see the same basic teachings. And again, it gets back to one of those things that we try to take ownership of something that we shouldn't.</p>
<p>**Shawn Smith ** 24:28
Well, we also try to assert that we know for sure, something that none of us get to know until we get there. Right. And so, you know, I'm very passionate about what you're saying. I don't I have no idea whether there's several paths or one path. I just know a path that has worked has been an amazingly positive thing in my life. That has been the greatest gift anyone has ever given me up. And if you have a free gift that you can give away, I'm at least open to discussing when someone else is open minded enough to discuss it. And, you know, to, I was just talking to Dr. And had this conversation I brought several about an atheist, I brought two other people that believe they're agnostic. And I said, look at you look at Jesus, he let the murderer in heaven on the cross after living an entirely, you know a lot of his life in the wrong way. But he believed, scientists believe that we're not going to know till we get there, but I would rather one put my hope in something positive that there is a there that there is a heaven. And if I'm wrong, well, I was there's gonna be nothing anyway. So I'd rather live my life with hope one. And two, clearly, God has demonstrated that he is willing to expose you to the full truth, even if it's at the end, and allow you to make that decision where you want to be. So whether you're Buddhist or Muslim, or Christian or Jewish, I believe that when you when you get to a point when you're transitioning the full truth, which I kind of believe, in some ways, like, everybody's gonna kind of be wrong in some ways. And everybody's kind of guilty, right? In some ways, you know, I mean, who knows, right? But you get full truth and in that you can choose where to go. And that's where I choose to put my hope. And it really allows me to see the world in that way of which I have nothing but love for all people from any form of faith, or people don't like fate, but it gives me hope. It makes me feel loved. I feel like I have a real relationship with God. I feel like I try to glorify God that loves me and blesses me and my family and those around me and allows me to go and be a blessing to the world where there's some really challenging stuff. And that's like what I just came from last week in the Dr. So definitely, definitely a proponent of supporting people in any form of faith that they want. And that will be a positive thing for them, provided it's grounded in love and respect for others.</p>
<p>**Michael Hingson ** 27:03
Just a couple of days ago, someone asked me, having known that I worked in the World Trade Center on September 11, and escaped with my guide dog was ill. They said, Well, do you feel guilty at all that you survived and other people didn't? Which goes back to the whole survivor's guilt thing? And my response was, No, I don't feel guilty. I don't know what the plan was, I don't know all the details of everyone who didn't survive. Did they get told don't go to the building that day? Did they not? Who knows? I know, for me, I never did feel that I got any message, not to go into work that day. We did have a thunderstorm that morning. And we usually have thunderstorms. That came right over our house at 1230 at night. And so I suppose one could say, well, that was an omen for you our message? Well, I didn't get the impression that it was. And frankly, I looked for those kinds of things. But But the bottom line is that I only know that I did survive. And the issue was and is what do I do with them. And I think that's the more important issue, which goes to what you're saying. The fact of the matter is that we all have some things we can control and a lot of things that we can't. And so I didn't have a lot of control over what was happening on September 11, a wife could have decided not to evacuate as soon. But I felt this is the time to start down the stairs and did and made it out. But the other part of it is, okay, so I made some choices, and then did survive. But, you know, ultimately, most of that day, I didn't have necessarily a lot of control over had no control over those airplanes sitting in the building, and any number of other things. And all I can do is worry about the things that I can worry about. And then I can actually have some control over. We spend so much time worrying about so many things that we don't necessarily have control of right. And you know, people are always going well. And you you mentioned that meeting we talked about you with Why does God let so many bad things happen? Now you if you look back on what did you learn from all those bad things? Maybe they weren't quite so bad, but also we maybe you'll learn better to listen. And you won't make those same kinds of judgments in the future. So it's all a question of where you go and how you deal with</p>
<p>**Shawn Smith ** 29:48
it. I think. Yeah, maybe outside bias to how you look at stuff and that Yeah, sure. Mine is still crazy for me to have met another person who was there as my car Follow was there, as we discussed. So I think that's one thing where I think it'd be very interested, if you two did one together on your podcast from the standpoint of the timeframe and the two different perspectives and where you were at, I think that'd be really interesting to see, you know, between the two of you, but he's got to he has a wild story, just the same as you do. For that day, and, you know, just anyone in my age bracket remembers exactly where they were that day. And what's crazy about it is, I made the decision to not go into the Marines. And because of that, I literally would, I graduated in. So when did change 2000? So right, so I graduated out of high school, in June of 2008, after boot had just come out of boot basically, better my, you know, first year and a half a service in the Marines. When that happened, and I went through a little bit of a form of guilt and not serving my country, I had several friends who did and you know, in that in that fashion, and I decided to believe that God had a plan for me. And we'll go from there. Apologize if there's any background noise, we were wherever big tournament the office, I think they just celebrated the, the winner of the tournament. So what's,</p>
<p>**Michael Hingson ** 31:26
what's the tournament?</p>
<p>**Shawn Smith ** 31:27
Let's take a bags tournament, you're throwing the bags in the hole. We did a whole bracket tournament through the whole day, once a year and do some prizes, and everything. So I was out in the second round. So I was happy maybe the second or last year I was out in the first round. So I was like, hey, all these I made for the</p>
<p>**Michael Hingson ** 31:50
second round, but improvement see next year, and next year will be better.</p>
<p>**Shawn Smith ** 31:55
Or third round? Yeah.</p>
<p>**Michael Hingson ** 31:58
I actually, maybe I missed it. But I didn't hear anything. So I think we're good. But, you know, I think that it all comes down to choices. So after September 11, and I'd love to meet your CFO, and it'd be fun to have a discussion. So if you want to set that up, I think it would be great for us to, to actually do something like that. But for me, I've always believed in it become clear since September 11. That, of course, we are the product of our choices, and I can trace my life back really far. And I can certainly trace how I got to the World Trade Center. And the things that that brought me there. And very frankly, I can say that I don't regret any of the choices I've made, some were tough. But I learned from them and was able to move on. And all of them eventually brought me to the World Trade Center. And after September 11. The very next day, actually my wife Karen, said, You know, you want to call Guide Dogs for the Blind, the the organization are always getting a guide on spring. And I said, Okay, why do you think I should? And she pointed out that there had been people from the school out here in California, who had visited us in the World Trade Center, and they're eventually going to remember that you were there. So I did call in among other people, I spoke with the director of public information. And Joanne Ritter, and she said, Gee, do you mind if I write a little story about you? And I wasn't really thinking, so I said, Sure. Go ahead. And then she said, you know, I'll bet it's gonna be pretty visible. What TV show do you want to be on first, and I wasn't anywhere near where she was in terms of this mindset. So I just, oh, Larry King Live. And two days later, on the 13th, I was invited to appear on Larry King Live the next day. And that led to a lot of visibility that led to a lot of people wanting to interview less about, it'll be about the World Trade Center. But a lot of people that started calling and saying, We want you to come and talk to us and tell us what we should learn about September 11, and so on. And there I was confronted with a choice. And in reality, it ended up not being a hard choice, because the company wasn't necessarily approaching what happened in the World Trade Center very well, they they were just taking the mindset and taking the position. You got to get back to selling you can't, you can't wait you got to get back to selling. People weren't buying. They were attending five, six and seven funerals a day. But the pressure from management was you got to get back to selling and that just didn't sit right. So as I tell people, I made the choice along the way to start selling life and philosophy rather than selling computer hardware. Because I also knew it would be a very rewarding thing to do. And then all the interviews with the media, as anybody in psychology will tell you, when you have an issue regarding yourself talking about it always helps answering all the questions that people have some of the most inane questions to the most sophisticated, thought provoking questions really helped me move on from September 11, which will spring move on, psychologically from you know what happened. I never did feel guilty. But still, you got to move on from something where your life was literally threatened,</p>
<p>**Shawn Smith ** 35:31
forced you to process it and work through it. Right.</p>
<p>**Michael Hingson ** 35:36
And so, again, it's all choices. And God was was for me, certainly a part of</p>
<p>**Shawn Smith ** 35:44
that with you on that. Yeah, I felt so out of the back. And, you know, it felt like those steps were directed for sure. And at the time, they shouldn't feel that way sometimes, but I am with you, I don't, I don't regret it. And actually, the pain that I've been through and the trauma that had been through my life has become, in my opinion, my superpower. And it drives my love for others, my empathy, my compassion, and my desire to help those who are in challenging circumstances like I was when I was younger, so that without that, I don't know where I'd be without have that, right. So it's interesting when you become older and wiser in a place where you literally start being thankful for your pain. Sure, doesn't feel that way in the moment. But as you get past and high inside, you see the fruit that it ends up bearing in your life. That's weird. I wouldn't wish it upon anyone. But I feel like I'd used it for the that which was meant to kill and destroy me use that for the good to help others. And sidenote, regret that little bit worse,</p>
<p>**Michael Hingson ** 36:53
what you need to do is to have a conversation with God to see if you can get around three minutes to</p>
<p>**Shawn Smith ** 36:59
get your own butt.</p>
<p>**Michael Hingson ** 37:00
Get you to round three next year in the tournament. Yeah, how am I gonna have the serious discussions here?</p>
<p>**Shawn Smith ** 37:07
I'm probably more likely to play him pray over my golf game getting better at me shaving off a few strokes than I am. begs tournament.</p>
<p>**Michael Hingson ** 37:15
Well, there you go. Yeah, you gotta gotta do what works? Well, you know. But I, but I do think that a lot of it is all about choice. And a lot of self analysis. And, you know, going back to corporate America, when we talked about the whole issue of profit, and making money, and so on, I wonder how many people who are just so fixated on the amount of money they earn in selling, that the company just has to be the end, all from a profit standpoint. I wonder how many of those people really take time every day and think about what they're doing, think about their lives? Just go back then, to self examinations, and see what's really going on with them. You know, people are always saying, I want to be happier, and I'm not happy when and you know, the question always comes back down to what's happening, right. And I think that becomes an issue that we also don't deal with very well, and understanding what happiness really is. But when we were talking about this making money, and so on, I wonder how much self analysis and real introspection a lot of people do.</p>
<p>**Shawn Smith ** 38:29
I think next to none, I think the world is teaching them to just continue to stay busy so that they're actually thinking about those things. And that's how I think time and prayer and meditation daily is in to really look at your life and what's going on in it and reflect on it and is critical. And instead we fill it with as much noise as possible drowns out that inner voice, let alone the voice of God in your life. So that's unfortunately with social media and, and just technology these days, especially it's, it's become really hard to get quiet and grow in that way. And that's a lost art for sure. Yeah,</p>
<p>**Michael Hingson ** 39:15
we don't listen to ourselves. We don't listen to our heart. And that's a serious problem, because we don't learn that our instincts and our subconscious mind which is, which is really part of and talking with God can communicate so much to us. My favorite example of that is playing Trivial Pursuit. How often when you're playing Trivial Pursuit, do you get a question? And an answer immediately pops into your head and you go, No, that can't be the answer. And you think about it, and you give a different answer. But it turns out that the first initial thought it was the right answer. And it is just something we don't we don't listen to ourselves very well, not nearly as much collectively as we should do. Also making me realize I haven't played trivial pursuits haven't either. Expanded, grew up playing that game. And yeah, it's a fun game. I still love Trivial Pursuit. And I love watching Jeopardy, it's as close as I get to it. But still Trivial Pursuit is a fun game.</p>
<p>**Shawn Smith ** 40:20
I kept trying to get I kept trying to sign my father in law. He's a very, very wise man and the key mentor in my life. And just the guy who knows every fun fact about everything. So I signed him up several times over the years trying to get him on Jeopardy, because I thought he crushed it. He never, never made it. But wicked smart guy is a professor at University of Minnesota for 40 years and had a law and finance degree from the EU and from Purdue. So that's a prime example. I didn't grow up with that, you know, my dad was a postal worker, and, and marine. And my stepmom was a postal worker, and my mother grew up on government assistance and child support. And so that was what I had mentored me on how to be successful in any area of my life, not just financially, but emotionally, mentally, spiritually relationally, right. And unfortunately, there was a big deficit in all those areas for the mentors I had growing up. So it really, really helpful and you change, who you're listening to, and who you surround yourself with, when it comes to taking advice. You</p>
<p>**Michael Hingson ** 41:33
strike me as someone who values mentors and having mentors in your life very much, how do you find good mentors? And what kind of a difference to they make? Or do you think that they make them could make for other people in their lives? Outside</p>
<p>**Shawn Smith ** 41:47
of God, I honestly believe that mentorship and who you surround yourself will be the number one reason for being successful in anything. I actually started a story recently where it was a couple of talking, and they were deciding whether they're going to get married. And they said say we get in a fight and you want and you want to invent the suit the man male asking the female, what you know, who are your three friends, you would call, she listed three friends. So who are you three friends and he listed three friends. He said, here's the difference. Your three friends, two of them are divorce one is single and living going to the club lifestyle. And that's where you're going to call for advice when your marriage isn't going right. All three of of the people I said I would call our people are, we've been married for over 15 years and show fruit in the tree when it comes to their marriage. And so, you know, what do you think is more likely to give you advice because in that situation, my friends are actually going to defend you to whereas in your friends are going to defend you and pay me to be the bad guy, right? So I think it's that way with mentorship is that you have to find the right mentors. And that takes a lot of work over a long period of time. Now I said that the most wealthiest man in the world was with Solomon and not because he had money and riches handed to me because he had wisdom, right. And someone who's in their 50s or 60s or 70s, who has fruit on the tree fruitful marriage relationships, fruitful career, fruitful finances is going to be able to give you much better advice and be a much more positive sounding board for your ideas than your friend who is not in any shape form way in the position of life you want to be at. And so you know how I my mentors are so key mentors, my father in law, that was lucky before that I had other business mentors that I went to, I had to seek them out a to see their time. Mentors are not going to chase you down for mentors chasing you down. That's probably because they have something to gain by working with you they have some angle right? But a true mentor does not. There's there's no benefit for them whether you succeed or fail, and they have fruit on the tree in the area in which you're asking advice for them or sounding your ideas to them. And another mentor minds a spiritual mentor is a grandmother who I went on my first trip to Haiti to serve the poor there a decade ago. And over the last 10 years I've cultivated a relationship where she's become like a bond to the introduction, one of the first people in this room have ever felt unconditional love. And that took years to cultivate that relationship. You know, I'm really big on therapy, dedicated pays for all co pays, any mental health co pays so that there's zero barrier to entry. So not only covers 75% of our medical dental vision, but we cover any codebase and we're trying To move the company to 100%, Mental, medical, dental and vision here, either this next cycle or the one after No, I think that would put a kink in that as we're doubling the size of the office again, so we got to factor that in as well. But yeah, so you know, hit that's like my head coach. Right. So now I've got a woman who is spiritually and relationally, with her husband. As an amazing coach there. I've got a great business coach, my father has also been married to my wife's mother for a long time, and it's a great coach there. I've got business coaching, I've got financial coaches, right. And so those were all called to be over the years, and I had to pursue those relationships, not think they're gonna come to me, and I never took them for granted, I held them with great respect. And I've never the other thing I see is when people get great mentorship, at some point, they reach a certain level of success, they also start to think they've made it. And that was easy. For me with my background, I think it's a little harder for some people, is to realize that I always put myself at last, I always put myself to realize I can always grow and become better than that. Man, I'm okay. I'm like a couple of things. The rest of it, I got a lot of work to do. And to think that my temporal worldly success is all on me is absolutely lunacy to me. Yeah, so surround yourself with great people, great friends. And I would go as far as to say is great family. You know, I attack toxic parts of my family that are not part of my life, and I love my family. And if that can ever change, I'm very open to mending that. But I I'm very, very cautious with who I allow in my inner circle and with my time, and are the people who are building me up and or tearing tearing me down? And are the people who are bearing the fruit in this world in their life that I'm looking for are the people who are doing the exact opposite.</p>
<p>**Michael Hingson ** 47:13
Tell me a little about your company, how it got named the way it did and exactly what you all do.</p>
<p>**Shawn Smith ** 47:22
So dedicated service, dedicated commercial recovery. So it was basically a commercial loan portfolio management company so that we would do collections repossessions, remarking we do that as a faith based company with a focus on treating people well both internally on our team and then externally, at some point, we decided to change the name to better reflect both an expanded scope of services in the in the commercial world, really commercial, any formal commercial, that commercial portfolio management, things like that, but also that we changed to being a general benefit corporation and the state of Minnesota that basically, that your mission statement on down in every charter within your organization is set up for the benefit of others, in essence, putting others before the corporation's success. And so we changed suggested dedicated financial GVC really to signify that we have an expanded offering as far as services go. So we do commercial loan portfolio management of working capital, FinTech, a lot of FinTech in the route in the commercial realm of, of revenue based finance. And we literally handle all the customer service and internal workout challenges. And then we transition that into a third party, commercial Collection model and then repossession remarketing nationwide legal services, and then we can prep portfolios for debt sale. So kind of cradle to grave servicing of that back end, again, with a focus on having an amazing culture within our team where people are put first and taken care of, and then really protecting our clients brand. And we've been able to do what no no one in our industry in the world has ever done. And I can say that with complete authority. We have over 1000 Extra over 11 105 Star Google reviews that are all from small business that we serve, that have given us a five star rating and we hold a five star rating overall average as well. And all of those are organic. All of those are ones that we've asked for from small business and serving them in such a way that they felt compelled enough to give us a five star review. And what the reward that is bad is that we continue to see larger and larger clients who care a lot more than anything about protecting their brand and the small businesses they've served that they're being treated right and no one out In our industry, they're all talking about how they're the hammer, they're going to do this, or they're going to do that and their work, you know, we work in a very dark industry. So we're really trying to bring some light to that and prove to the world that it can be done in a very positive way.</p>
<p>**Michael Hingson ** 50:15
Do you get attacked and picked on from some of the other folks in the industry?</p>
<p>**Shawn Smith ** 50:23
You know, I definitely think there's times when people try to slide some, some fake things in about us that get get deleted off the internet, because they're absolutely not true. And I think that, because we're a faith based company that that and we're not pushing that on anyone, you know, we have everyone under the sun, we're gonna dedicate it cannot be more proud of the folks on our team that are from the LGBTQ community, that are Muslim that are atheists, they are everyone has a seat at the table dedicated their love their care about their important, they're highly valued. And I would never tolerate anything less than that. But I would say that the other angle that people take are dedicated is that we're too soft on small businesses that have borrowed funds that are having a problem repaying back. Because a lot of the funding sources in the world and the people running that take it as a personal frontman, someone doesn't pay them back. And they want to crush that person, that business owner or something like that. I just had this conversation about three weeks ago with an owner of a funding company, I said, Hey, do you want to be rich? Or do you want to be right? Because yes, the person took out the money. Yes, they do owe you, but they're in a challenging circumstance, they're willing to work with us and do the right thing. Simply going and moving it to legal and suing them is only make you feel better. And the likelihood of you making any additional money is lower. In fact, you're gonna have to give me more money for doing that. Right. So I think sometimes that's another shot that you all were there a faith based company, there are two soft on people, we're going to be the hammer, we're going to be aggressive. And anyone in my industry that's holding that they're aggressive. First of all, those days are long gone. Second of all, you should care much more about being effective than aggressive because effective gets your money back and treats people and a human in a good humane way. Aggressive, just makes you a jerk makes people block your number and not deal with you anyways. So you know, it's an outdated, antiquated practice. So, you know, we take a little bit of heat for different things, but the proof is in the pudding. We're the we're the largest in our space. And we've done that. And in eight years, we have a 41 year old owner, with with, you know, I mean, with no college education, but a heart for helping people in Hartford doing business the right way. And I look at God's bless the business that way. You know, and I have competitors that we've flown past because of that, right? So clearly, we're doing something right. And we're doing it in a way that feels good about the way we've succeeded. So yeah, it's that how that answers that question. It does.</p>
<p>**Michael Hingson ** 53:21
I, a lot of thoughts come when I'm listening to your talks about all this. I remember years ago, I had a business that we were going through a really tough time. And we had put a lot of things in credit card bills in one day, I get a call from this guy at a bank. And he said, you know, you're way past due, I called you last week, and I said, we're working on it, we're gonna get it, but we're working on it. And then he comes out with this thing. He said, You know, you really ought to be sensitive to those handicap people who really have a problem and you need our services, rather than just being a guy that sits down there. And it's just talking your money and not paying us back when you can. And I just laughed at him. And I said, Why don't you come down here and sit with me and my guide dog? And then tell me that same story. You know, it's just crazy. People.</p>
<p>**Shawn Smith ** 54:10
Crazy. And I think the industry needs to be regulated more. I think it's absolutely atrocious. I actually would go as far to say that it's evil, the way I mean, it's just using a small business owner as an example. This really extends that role. But I want you and you know this when when you're in a small business, and you're struggling financially, that bleeds into every other aspect of your life. Yep. into your marriage. It bleeds into your interaction with your kids your energy level, maybe how much you're giving to your church or to nonprofits or except for right and bleeds into every Sunday. And you're down and you're struggling and you're fighting to call somebody up and basically start kicking them while they're down threatening them being overly aggressive. is evil to me. Thank you You would never do that if you came across someone on a side issue or just tripped and fell and broken their arm, hopefully be the Good Samaritan that would help them out to help them get to the ambulance or get help or call 911. Right. And yet, we have an entire industry that is allowed to just call people up and berate them and talk down to them and treat them as they are somehow less than us because they're going through a tough patch. I absolutely despise the way the industry is allowed to treat people. People often say, you know, we pay for Dave Ramsey's Financial Peace University for anyone on our team that would like it was a stepping stone when I was younger. I'm a big advocate, but Dave Ramsey hates any form of collector talks very doubt about the industry do it. Well, how have you do that and why this guy vehemently hates everything that you do. So now he didn't really hates my industry, and what they do not need, because if he knew, and he knew the way to do it, he would he would hold us up as someone who's the industry shining alive. And I've actually I've messaged him several times on their show trying to get on their show to kind of be a contrarian for our industry, and also be willing to completely agree with them. So yeah, it's it's unfortunate, and it's sad. The beautiful thing, and that Michael is that AI is going to change everything you're gonna watch. Over the next five years, I wouldn't even say 10, I was over the next five years 80% of consumer collections is gone and done by AI. And over the next 10 years, it'll be all but gone except for, you know, your handfuls of specialty reps for a very specialized situation. But it's on the horizon. And that will, that will eliminate a lot of that over aggressive, unfortunate human behavior. And it will be part of it will be technology a part of the vehicle, the industry will be reading what it's selling for the last 50 years, 60 years, seven years. So that's,</p>
<p>**Michael Hingson ** 57:06
I do hope it will make make for improvements. That certainly is part of what needs to happen. How do you mix God with business in a way that you can still deal with people who may have different beliefs than you?</p>
<p>**Shawn Smith ** 57:21
So I love that. I love that question. Because I believe that is being done so poorly in the world today. And you see the Chick Fil A's and hobby lobbies and these companies that hear that God has blessed them with a big business. And then you hear like the founder of Hobby Lobby saying that the number one thing that he learned is to never compromise. And like we live in a world with an extremely diverse way of thinking and believing a while I don't believe in compromising on my values. I know that 100% of my team, not one of us are going to agree on every single issue. So how can I? How can I run a business where there isn't a seat at the table for everyone? Right? And that everyone that the firt and here's why I'll just speak for a Christian standpoint is the hardest part about being a Christian, quite frankly, is other Christians in my opinion. Here you have it, and God grew up massive group of people that follow of faith as a system of faith in which when their Savior was asked what is the most important thing, he said, to love God with all your heart and to love others, you know, really simple message. And yet, I would go out on a limb and say eight out of 10 Christians that I know when I look at their life and I look at their interactions, I look at the way they do business or look at the way they go corporate America, whatever. And I would look for that being one of the most evident things in their life. I can't tell you that's what I would see. Right? I may see a hard worker, I may see someone who cares about being a good dad, they see someone as you know, very respectable career are nice things are great travel. But when people know me and around me, I want them to know that first and foremost, I love God with every square inch of me and I love them the same. And that's and that's when you have a foundation of that, that kind of love. And that's the most important thing not pushing a religion on anyone not pushing a belief system on anyone. Because not everyone can get down with, you know, God or Jesus or Mohammed or whatever it is right. But every face that kind of your point earlier in our conversation, it has a strong rooting in love for others. And when you create a corporation where that and you truly equip People before profit, then everyone's welcome at the table, then a diverse group. When you talk about these things we talk about all the time I talk to my team all the time, we do a monthly Scrum. And I just say, Listen, we all know we don't agree on everything. Right? But the one thing we can all agree is that we want to feel like we're loved. We're cared about were important. We're respected. We're treated with respect. So that's the foundation of dedicated the foundation isn't Christianity, the foundation is the actual doing of Christianity without having to stuff the actual title down folks through us. Right. And it just it works. I mean, I'm, is it perfect? No, you're from a Christian perspective, we're all broken in some way, right? People are people, we all come in with our baggage and our challenges, and, and we all have to go through this human experiences, then. And often they're extremely hard. That's why as a corporation, I love to lean into those things that truly put people first and you I think that it's more about less talking and more doing of what you profess to do your faith. And living that out in a in a in a corporate way, by actually exemplifying the values that you allegedly hold so dear in the book that you read? Yeah,</p>
<p>**Michael Hingson ** 1:01:31
the proof is really in the pudding of what you do, not what you say. I think it was Tolstoy who once said that the biggest problem with Christianity is that most people don't practice it. Most Christians don't practice it, which is so very true.</p>
<p>**Shawn Smith ** 1:01:46
Yeah, I mean, I was I was watching a debate between two well known media figures, and they were talking about how when this person had created a converted for Christianity being a Muslim and how, when they went to a Muslim country, they actually felt God and they felt a presence there. Where is it? When they're in America, they did and the other person? Well, I don't think America is really a Christian nation anymore. And I hate to say it, but when you look at who's running the country, and you look at what the media is propping up and who Hollywood's propping up and who we're being told you to make role models for our kids these days. It sure makes a strong case. And that's why again, it comes back to if we're going to change your world. It starts with us. It starts with less talking and more daily and loving others, especially when you disagree with them, especially when you know and I'll say one other thing in regards to your question is that I tell people look, is what you're doing bearing fruit in your life because anyone can profess that their way of doing things is great. Or this way you should be doing or this is the way it should be great. Show me the fruit. Surely strong relationships show me hope and faith show me joy show me peace. Contentment, right, show me strong finances right? If it's not bearing fruit, then I would challenge that maybe you got a little bit of insanity go on where we're doing the same thing over and over again expecting someday it's going to provide a different result. Right? And maybe you should check the fruit. A lot of wisdom that's not taught these days.</p>
<p>**Michael Hingson ** 1:03:31
Definitely. So what are your plans for the future? That's an interesting question.</p>
<p>**Shawn Smith ** 1:03:36
Because we all want to make plans right? We all want to have goals and things we want to accomplish and I find so much that we're always to be tackle What's your five year plan? You know, and what are the what are the next five moves you're gonna do? And there's like a million Instagram, Facebook, they know all this stuff out there. And meanwhile, it's such again, coming back to as a Christian, you know, be told don't worry about tomorrow for tomorrow will have its own troubles Don't worry about yesterday, because yesterday is already gone, right? My plans for the future are really to continue to stay focused on what God wants you to do in my life. Right now. What I'm trying to do is hone in my focus on dedicated and both the company that we're building, the AI that we're building, the team that we're building, and the amount of giving that we're doing, and simplify my life. I heard the best quote just out on this trip was down the Dr. Were in every person that you interact with. Make it a goal imagine that they have written on their forehead. Make me feel important. And I don't know what you've met like, I love it when someone makes me feel like I'm actually important to them like a matter. Sure. And what a life to live where you can live in a way where every person you came in contact with. You made them feel loved and important. Then like they mattered. And that's my plans for the future is Continue to weave that into business, continue to weave that into actually building an AI that takes all the data from dedicated, and how we interact with people and how we treat people and puts it into a computer that actually leads with empathy and sympathy for people who are going through challenges. And watch my kids go off to coach baseball games and see, you know, gymnastic meets, then we'll go to golf matches, and to go and serve locally, you know, and nationally, and globally to those that are hurting, those are in need. And just to live to shine my light, and whatever I do, and whatever God chooses to deal with that, I'm gonna let him figure that out, you know, I am honored, they asked me to be on the podcast, I didn't see the salad I did, you know, and it's just like, I'm on the board of a college even though a D two college, even though I've never went to college, it at the end of my four year term will be honored with being given an honorary degree, right, I didn't seek any of it out, that came to me. Not because I want that, or that was a goal. I mean, it wasn't even on my radar to be a goal or something I want, you know, right. So, you know, I want to create the best for my kids, I want to create the best for my team and dedicated and I want to glorify God doing it, but I, you know, I feel led to move in this direction, and allow God to kind of fill in what happens next, and to be thankful to have joy in the sun and to have joy in the rain. And that's, that's really brought me a lot of peace, being focused on being internally joyful, and peaceful, peaceful, rather than just trying to fight failed temporary happiness, and then to get to the next thing to get to the next thing to get to the next thing. So that would be my focus, and you never know where things will lead from there. But I know if I'm going to be able to change the world, it's going to start with me. So that's why I'm gonna stay focused is on me.</p>
<p>**Michael Hingson ** 1:07:12
And Let life be an adventure. And there's nothing wrong.</p>
<p>**Shawn Smith ** 1:07:15
I love the adventure. I see this with so many business owners where they're so far their destination disease, right? When I get there, that I'm going to be happy. When I get there, I'm gonna give back to others. When I get there, I'm gonna spend more time with my wife and kids. And man, I just try my hardest to say, you got to put yourself in a position to enjoy the journey. Enjoy the adventure. And if you're not, you need to change what you're chasing, start chasing being significant others start chasing, putting people first and watch that joy bucket, just Fill and Fill and Fill. And you'll experience a totally different level of peace and contentment, that the world and it's things and your next goal and your next notoriety or war will never satisfied. Like that level of joy, peace, you know, when you can do something for someone else, that they can never repay you for a level of joy that comes from that trumps anything you'll ever do in business or any any award or anything. So, Amanda, that</p>
<p>**Michael Hingson ** 1:08:24
I'm with you. I want to really thank you for all your time with being here today. If people want to reach out and maybe meet you or get to know you better, or seek out any of the services from the company, how do they do?</p>
<p>**Shawn Smith ** 1:08:36
You can email me at Shawn at dedicated <a href="http://GBC.com" rel="nofollow">GBC.com</a> You can go on our website, <a href="http://dedicatedgbc.com" rel="nofollow">dedicatedgbc.com</a>. And you can follow me I'm very active on LinkedIn especially, again, my calling my passion. I believe business has the greatest opportunity to change the world we're taking steps to prove it. That's actually the mission statement of the company. And so I do public speaking events. I'm I do mentorship. I don't necessarily charge for and then if I can serve anyone in any way, as long as I'm being led to do that, I'm happy to do that. So I'm sure you put a link in the description below. You can check us out on Facebook, LinkedIn, Twitter, website, or reach out to me directly or look up dedicated financial GBC check out our website reach out. Me and my team are happy to serve you in any way we can.</p>
<p>**Michael Hingson ** 1:08:36
And that's as good as it ever can get. I certainly appreciate your time and your wisdom today and I hope that the people who are listening to us do as well. So I want to thank you and thank you all for listening. Love to hear your thoughts about our podcast today. And pump out all of our podcasts feel free to email me at Michael m i c h a e l h i at accessiBe A c c e s s i b e .com, or go to our website www dot Michael hingson Hingson is h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you're listening, I would really appreciate it. If you give us a five star review, we value that. But I do want to hear from you. We value your thoughts and your opinions and your comments. And for all of you and Shawn, of course, you if you know anyone else who you think ought to be a guest, I'd love to meet your CFO. Please let us know we're always looking for people who want to come on unstoppable mindset and show us all that we couldn't be more unstoppable than we thought. So just once again, Shawn, I want to thank you for being here and thanking you for spending the time with us today.</p>
<p>**Shawn Smith ** 1:10:45
Thank you, Mike honored that you asked me to and I look forward to connecting with Scott and thank you and God blesses you as well.</p>
<p>**Michael Hingson ** 1:11:00
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Financial Services CEO with Shawn Smith</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/83e23085-be0c-4581-b130-bb55d8f9ec65.mp3?source=rss&amp;ext=asset.mp3" length="105286380" type="audio/mpeg" />
<itunes:episode>207</itunes:episode>
</item>
<item><title>Episode 206 – Unstoppable Professional Relationship Expert with Morag Barrett</title>
<guid isPermaLink="false">https://pinecast.com/guid/23e423fd-3260-471c-b4e9-aadf72aacb9e</guid>
<pubDate>Fri, 16 Feb 2024 10:00:26 -0000</pubDate>

<itunes:duration>01:07:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/246522d0-d6e8-443b-a561-fb92e6842b0d/UM206-Morag_Barrett-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Morag Barrett was born and grew up in England where she had what she would say is a “normal childhood”. She climbed trees, rode her bike and did all those things kids do. After high school., she went into the workforce at a bank. Although she did advance in her jobs, she grew more interested in professional development and human resources issues.</p>
<p>She received a Master’s degree in human resources and changed careers from banking and finance to a more human resource arena. In 2005 she, her husband moved from England to Colorado, both for job opportunities. In 2007 Morag founded SkyeTeam where, at last count, she and her team have supported the development of more than 10,000 leaders from 20 countries and on 6 continents. She focuses on professional development and relationships.</p>
<p>Morag is the author of three books as you will learn. As you will see elsewhere in these notes, Morag offers free books to the first 50 people who request them.</p>
<p>I found the many lessons and observations Morag offers during our conversation to be sensible and practical tidbits we all can use. I hope you find them to be the same.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Morag Barrett</strong> is a sought-out executive coach and leadership expert who helps leaders achieve outstanding results through the power of their professional relationships. At last count Morag and her company SkyeTeam have supported the development of more than 10,000 leaders from 20 countries and on 6 continents.
She’s the award-winning author of three books: <em>Cultivate: The Power of Winning Relationships; The Future-Proof Workplace;</em> and her latest book <em>You, Me, We: Why we all need a friend at work (and how to show up as one!).</em> She’s been recognized by Thinkers360 and PeopleHum as an HR Thought Leader to Watch.
Learn more at <a href="http://skyeteam.com" rel="nofollow">skyeteam.com</a></p>
<p><strong>Ways to connect with Morag:</strong>
LinkedIn: <a href="https://www.linkedin.com/in/moragbarrett/" rel="nofollow">https://www.linkedin.com/in/moragbarrett/</a>
Website: <a href="http://SkyeTeam.com" rel="nofollow">SkyeTeam.com</a>
Ally Mindset Profile: skyeteam.cloud/youmewe</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset, where inclusion diversity in the unexpected meet and we'll find ways to involve a lot of that stuff. today. Our guest is Morag Barrett. And she is a sought out executive coach. And she is also an expert on leadership and more important being prejudiced about such things. She is an author of three books and I know we're going to hear about those as we go through it. But I'm gonna let her talk about that rather than me spending all of our time doing it. It's kind of more fun to hear it some more anyway, so Morag welcome to unstoppable mindset. Glad you're here.
 
<strong>Morag Barrett ** 02:03
Michael meet who I know we're gonna have a fun conversation.
 
</strong>Michael Hingson ** 02:08
Well, that's the plan anyway, that's what we got to work on. Well, I'm really glad that you're here. Morag is in Colorado we're in Colorado. Where are you?
 
<strong>Morag Barrett ** 02:18
I live in a town called Broomfield so I'm down in the burbs just north of Denver and on the way to Boulder so I can see the Rocky Mountains when I leave my house, but not from the room I'm sitting in right now. But it's a beautiful part of the country.
 
</strong>Michael Hingson ** 02:32
It is I've been to Littleton I'm vice president on the board of the Colorado Center for the Blind which is a little tin so know the area pretty well. Huh? Well, why don't we start by maybe you telling us a little about sort of the earlier more ag growing up and all that stuff and where you came from and anything else that you think is relevant for us to know.
 
<strong>Morag Barrett ** 02:57
So what when I was a wee last? Well, you are the eagle IED listeners they will have gathered I have a bit of a an accent for those who are reading the transcript. It may not yet come through. But I am told that I have the hint of an accent. I was born in the UK grew just the hint just a weekend. But I was born in the UK and grew up in and around East Anglia, which is about 50 miles northeast of London. And I learnt childhood I remember climbing trees falling out into nettle patches getting into mischief. But halcyon days of just go out on your bike and don't come back until dusk. So that was that was the early days anyway, the first season of Morag Barret or Morag McLeod as I was then
 
</strong>Michael Hingson ** 03:52
Garrett came later. The asset It did indeed. Well, so you you grew up like it sounds like kind of a normal kid. And any any challenges or relevant things to think about growing up that kind of helped shaped where you are today? Or does all that come later as well? Yeah, I
 
<strong>Morag Barrett ** 04:11
think? Well, no, I think it all blends in. I think the reality is, though, when we tell it when we're asked about our own story, I know it is easy for me to dismiss it of that's boring. You don't want to hear it. Nothing. Nothing exciting happened to me. But in reality, I think more happens to us then we may recognize in the moment. And so I think the biggest impact as I look back on my life now is a woman of a certain age with my own sons who are now all six foot tall. So you can imagine where I am in my life cycle and a career that is 30 years old. Just to date myself. The biggest thing growing up that I didn't appreciate the time was my mom and what had happened to her because in the early 70s She had a brain tumor and was told that she wasn't going to live. And then the diagnosis changed to where you're going to live, but you may not be able to see you may not be able to walk, you may not be able to it was a full list of may not be able to use. And she did live. She did see she did walk a little unsteadily. But the the hindsight as an adult is that we never talked about it as a family, not once. And that whole stereotype British sweep it under the carpet, nothing to see here, maintain appearances in the house and outside the house. In fact, let's remember this, let's allow others to assume my mother might have a drinking problem, versus her speech and balance was impacted because of a brain tumor problem. The fact that we might allow the former over the latter just blew blows my mind now as I look back at it, but it also I can see how it shaped my somewhat risk adverse, maintain the professional image, keep everything buttoned up early in my career, whether that was in banking, or when I moved into leadership and executive development.
 
</strong>Michael Hingson ** 06:18
So do you think that's different in Britain, you then hear in terms of sweeping it under the carpet and, and not wanting to talk about it?
 
<strong>Morag Barrett ** 06:28
So it depends on what the it is. And I don't know that it's any different I think the reality is we all have, it's things that we sweep under the carpet or don't acknowledge, for fear of how others might react, maybe even for healthier of how I might react. I know it was very emotional. When I started to process this. Back 10 years or so ago, my mom passed away 23 years ago, from a brain tumor. But all of this, we have this inbuilt we're conditioned we're raised to Don't rock the boat fit into societal norms. Don't be different, don't mention uncomfortable things, because you'll make other people feel uncomfortable. And so that it varies whether you're in the US or in the in the UK varies from person to person. But what I've learned in the last decade is those fears of what others may think or how they may judge us are invariably inflated. And in some cases, in my case, imaginary. And I wish I just dealt with them sooner. Well,
 
</strong>Michael Hingson ** 07:39
and I would say the other part about that is an inflated or not. Maybe people often do feel really uncomfortable. I know there are any number of people, even some who are blind, but yeah, a number of people who are uncomfortable and very fearful about blindness, because they're afraid Well, I could become blind right on somebody who's blind. They don't do well. When whether it's blindness or or any other thing we have learned to fear the things we don't know a lot about. And that's so unfortunate that we don't learn that maybe we are looking at things a different way.
 
<strong>Morag Barrett ** 08:20
I couldn't agree more. I mean, it's that not seeking to understand that the curiosity that keeps us all trapped or separate. Because should I lose my sight? How do I learn to adapt? The fact that I think we know by now that blindness is not contagious, it's not something you're going to catch by hanging out with and socializing with people who may have. And that goes with many of the challenges that people bring. I mean, Eric shares my business partner in our book, you may worry about his struggle with depression throughout his life and mental health. And he is now way more open with us as to when he needs assistance when he's having a tough day or an up day. And as a result, we have grown stronger as a team because we and we understand we may not experience his lived life, but we have a better perspective from which to ask, and for us all to be better together.
 
</strong>Michael Hingson ** 09:22
And I would change something that you said a little bit. I think curiosity is great if we would only but be curious. Yes, rather than treating us as curiosities, whoever we are. Curious, be open. And the other side of that is that I'll use me as a blind person. We need to be open and be prepared to be teachers and it's easy for a lot of people. I just don't want to do that. I'm tired of doing that. But that's what we are and who we are. And we can shut down which doesn't help or or we can choose to be open and answer questions and help people better understand, which hopefully will help people move on and not fear things so much.
 
<strong>Morag Barrett ** 10:11
I think that ultimately is a two way street, you can't do all of the education. From your perspective, it'd be exhausting, it's unfair. It's just unmanageable. But so I have to step in and come closer to you, in the same way as you have to then be willing to accept maybe my inelegant questions or my, at this point, I didn't know better questions. But I will know after you've responded and clarified for me a different approach or a different perspective.
 
</strong>Michael Hingson ** 10:43
One of the things that I have the honor and pleasure of doing as I work with a company, our company called Accessibility in Israel, and excessively makes products that helped make the internet more accessible and more usable for a lot of different kinds of disabilities and persons with different disabilities. And I spent a week over there my first time in Israel, we were there two weeks ago. And there were a lot of questions about dealing with disabilities. And what to do well, not so much what to do and what not to do, but how do we approach different issues and so on. And ultimately, if I were to summarize, the week, it is, how great it was that people were willing to ask questions and even acknowledged that maybe they were making assumptions that weren't true. We were able to move through a lot of that. And it was so wonderful to experience that and have the opportunity. And I knew going in that I was there in part to do that very thing. So I chose to and I agree, we can't always be teachers, and we shouldn't necessarily try to go force ourselves into a teaching role. But when it comes along, we do need to recognize and deal with it. Hmm. That's kind of more of what I'm thinking. That's the that's the only way we're going to address the issue.
 
<strong>Morag Barrett ** 12:10
Yeah, one conversation, one interaction at a time. Yeah. It's
 
</strong>Michael Hingson ** 12:15
like you do you eat an elephant one bite at a time? Why don't want me to. Okay. But I hear you it is one conversation, one interaction at a time. So you went, you grew up, you rode a bike, you climbed trees, and did all those things that people do and probably spied on the neighbors and all that sort of stuff. Did you? Did you go to college in England? Or what did you do? Actually, I
 
<strong>Morag Barrett ** 12:41
chose not too. That was a pivot point. For me, when I graduated high school, I actually chose to go straight into work. And originally I was going to be an engineer. I did applied mathematics, physics and economics at high school. So in preparation for going I was the only girl in the class, you know, that sort of thing. And then the class was five people. I mean, it was tiny, but we would hang out. And I was going to be an engineer, I like puzzles. I used to do jigsaw puzzles upside down, Michael, you know, with the image, the wrong side, just because of the spatial awareness, which I don't know, don't necessarily have carried forward. But in economics, there was a chapter on how banks create money. And I thought this is fascinating. And I decided to go straight into banking. And I worked in the branch in might the town I grew up, and I did my degree at night school, because I decided by the time I graduated, I would have a have the work experience and the degree, or I could go to university and have a fun time and an OK degree, but I would lose the work experience. And so that was the decision I made and it worked out. And then subsequently, I went back to school and did a master's degree in HR and move from numbers into the leadership and executive development executive coaching that I do now.
 
</strong>Michael Hingson ** 13:59
Why did you go back to school and get a degree in HR? So you got one new stop? You got a bachelor's degree, but you never did get a bachelor's degree?
 
<strong>Morag Barrett ** 14:07
Well, no. Yes. I got the associate's degree got the associates to finance? Yes, yeah. And I again, at the time, I was not really paying attention to the difference between an associate's degree and a bachelor's degree. And to be honest, 35 years later, nobody asks anyway, other than today, which is lovely. So why did I do that? Well, because I thought I was going to be on that career path of the numbers side of what makes for successful organizations. And certainly, I can find my way around a cash flow forecast, analyze a balance sheet profit loss, or I used to be able to until the cows come home, but in the work that I was doing with businesses, the ones who'd come and say, Well, we're all going to be rich. We have this product or service lend me a million pounds. The ones that were successful and could pay us back were the ones I realized that didn't just have that great idea. They also invested as much cart time and attention in how business gets done, the people side, whether that's the people working in the company, the vendor relationships, or the customer relationships. But in the 90s, that was still the soft, fluffy stuff, it was still only just starting to emerge really as, as important as the numbers. And I went back to do my master's degree, knowing I was going to make that pivot into the people side, all while being a bank manager. So I had the pragmatic experience of running a business, whilst also now getting the book smarts around what does it take to to be a successful leader in what is now the 21st century?
 
</strong>Michael Hingson ** 15:45
So you decided volitionally, if you will, what you wanted to migrate some of the number side to the people side? Yes. What fascinates you about the people side, what made you really want to do that?
 
<strong>Morag Barrett ** 16:01
That despite however many billions of us there are on this planet, and how different people may assume we are from the get go, we're actually very much the same. And certainly in the NOW 20 plus years that I've been doing leadership and executive development with leaders around the world, it doesn't matter where on the planet you are, whether you're north slope, Alaska, working on an oil and gas drilling site, maybe down in Peru, working with a gold mining company, or working across Europe, with health care, clients, etc. It's the people issues, our the ability to push each other's buttons, the misunderstandings and miscommunications that get in the way of success, whether that's for me as a person or team or our company, every single day. And that's what I love is that the variety but the consistency of the problems that I'm helping others to solve,
 
</strong>Michael Hingson ** 17:00
no. And I would think certainly, it's a field and a world that by any standard is not as fixed as dealing with numbers, because with numbers you calculate, you can interpret. But then, when you start to go look at different economic trends, you get back to the whole people issue again, which is really what's the adventure?
 
<strong>Morag Barrett ** 17:28
Yeah, there's poetry in numbers, because there is, in theory, a right answer, or there is a style of algebra, you know, when you're doing resolving all of the equations, I love chemistry for the same reason and, and all of that. So I do love that. However, when it comes to the people piece, there is no one right answer. And everybody has to find a way that suits their, we use the word authentic too much, but their authentic self, their style, and bring it to bear in the context in which they're leading. So again, if I think about the leadership in North Slope, Alaska, where it literally is life or death, if I fall, it is a flight out to get to the nearest hospital. And of course, if the weather's closed in, it could be days, it could be weeks before that flight can happen. So there, it is very strict, you know, three points of contact to feet on the ground one hand on the handrail, amongst other rules that are designed to keep not just me safe, but the people who would have to take care of me if I have an accident. So it's much more directive much more strict. And this is how you will show up. But leadership and management pay in Littleton, maybe, for accessory or any other organization that you might be part of, it may be a little bit more hands off a bit more relaxed, or hey, you'll work it out. And it's just finding that right balance and knowing when to turn the dial up or turn the dial down, that differentiates the leaders we want to work for. And the ones where we just grown every time we see their name or email come in. The
 
</strong>Michael Hingson ** 19:10
other part about that I would say though, is take North Slope Alaska, most people would say, well, a person who's blind can't really work there. And that's the other part though, about people. We tend to lock ourselves into mindsets to ways of thinking without recognizing maybe there are other alternatives that may totally change or affect what we always start with so Oh, absolutely.
 
<strong>Morag Barrett ** 19:40
I mean, there's two sides to that. Michael, there's the I might typecast you as the finance person who happens to be blind, maybe we'll have seeing issues whatever. But it's only because I know you now and I don't know your backstory and your past career, etc. So being typecast by others, and therefore limited is frustrating. It's wrong. We need to break that model. But I think we also do it to ourselves. And I know only recently as I've started to regain my fitness, I went back on the treadmill telling myself, I'm only a power Walker. And now it turns out, I'm a jogger. And as of yesterday, I couldn't run on the treadmill. And I texted a girlfriend, I said, I ran at 7.3 miles an hour. And she came back going, Oh, my goodness, that's amazing. And I said, Well, yes, except it's context, I ran at 7.3 miles an hour, 30 seconds. So there is these limiting beliefs that are AI couldn't run. Now I am believing I can only run for 30 seconds at a time. So we'll see how I work on that. But then there are the beliefs that hold us back that others know you're no good with numbers. You can't be an engineer or you can't because you're a woman or you can't because you don't have full sight. And sometimes that's true, but more often it is. It's not true. There's a workaround, there's an adaption that we can do. That gives everybody an opportunity to thrive and flourish.
 
</strong>Michael Hingson ** 21:16
Worse. The other part of that is that sometimes it may be true because of the technology or the tools that we have developed today. I mean, for so far, yes. So far. So Roger Bannister, Roger Bannister broke the mold when he ran a mile in less than four minutes. And people said up until he did it, that it was a physical impossibility to run a mile in less than four minutes. And if anyone did, they would die. And then what 1966 I believe it was, he did.
 
<strong>Morag Barrett ** 21:54
And then about eight people followed, it's like when trains were first invented, and women couldn't possibly ride on a train because they would pass out. And if we go over 25 miles an hour, there won't be enough oxygen. So every time we push the envelope, I mean, you look at what's happening with AI and technology right now, it is both exhilarating and exciting, and terrifying. I was reading an article recently where electrodes had been implanted in a woman's brain who is paralyzed, and she was able to communicate, I think it turned out 70 words a minute, if you read that one, she could articulate words by thinking them at 70 words a minute, versus the eye flickering approach that she'd had to use, which was much, much slower. So the quality of life for I assume for her because the article didn't go into that must be better, because she can interact with those around her in a different way. And who knows how that will evolve. In the next few months, years, decades.
 
</strong>Michael Hingson ** 23:00
By recall, it's the first time that her husband heard her voice and it was her voice, which is the other part about it. And 18 years, I actually saw a news report, so I did hear her speak. And, and, and hear her complete sentences. And and of course, 20 years ago, 10 years ago, maybe even five years ago, we wouldn't have been able to see that happen. So there's no Rathod technology brings a lot to bear to make improvements. I mean, I love to talk about Thomas Edison invented the electric light bulb in 1878. Right? So what was the electric light bulb is its is I use it in terms of the Americans with Disabilities Act, it's a reasonable accommodation for light dependent people who need to be able to see in the dark. But now, some 145 years later, what we have is technology that makes light on demand available, basically whenever we want. Now, it doesn't mean although people would deny it, it doesn't mean that the disability of light dependents isn't still there. Because we can still have situations where there's a power failure and suddenly you you lose light until you go find a smartphone or a flashlight or a candle
 
<strong>Morag Barrett ** 24:21
to bring with the oil lamp or the oil
 
</strong>Michael Hingson ** 24:25
lamp. Right. But but the reality is that it still is something that's there. So I love to point out that everyone has some sort of disability and we need to recognize that and stop limiting some just because what they need is different than what we need. Yes, but we make assumptions and it's unfortunate that we do so often. It is something that we we need to deal with and grow beyond and you know, how do we do that? I it's it's so difficult and frustrating because so many people don't seem to want to change from whatever their particular belief system is. They've never learned to really think about maybe we need to grow and look at things in a different way. How do we change that? Well, it
 
<strong>Morag Barrett ** 25:13
goes back to what we said earlier on one conversation and one interaction at a time. And I think it's easy to find the naysayers. And the blockers. I mean, just this week, a friend of mine shared, there was an event here in Colorado, and our whole group of people turned up with the opposing view t shirt and stood up and disrupted the whole event. And it's just, we're gonna find those people. They're easy to find they're right, you just step out your front door. However, there are also the hidden gems and the people who are ready and willing to listen and do different and let's start there. Yeah. But also, I wish for many of these conversations that we could move more quickly from conversation to action. And start getting that momentum
 
</strong>Michael Hingson ** 26:01
is one of my favorite things to talk about in speeches that I give. And you may know, I'm a keynote speaker, in addition to doing this, and I love to travel and speak, and a lot of people want to hear my September 11 story. But I also do a talk called moving from diversity to inclusion. And I titled it that, because when we talk about diversity and ask people to define it, what invariably they talk about is, well, diversity means something to do with race or sexual orientation or gender. They never talked about disabilities. And so some of us take the position. Well, all right. So diversity is left out disabilities. But if you're going to talk about being inclusive, and you say, but we include people with different races, but you don't include disability, so you're not inclusive, you know, you can't have it both ways. But one of the things that I love to do when I'm giving those talks is to start out, but I'm gonna ask you tell me what you think a blind person can't do. And that's not a trick question. It's not a trick.
 
<strong>Morag Barrett ** 27:07
It's not a trick question. Because I thought, Well, okay, maybe not a brain surgeon. But then again, with robotics, you know, you're actually listened to it being there actually, is what he's blind.
 
</strong>Michael Hingson ** 27:21
He's out, there you go. It's out. But that wouldn't be the number one answer that you get.
 
<strong>Morag Barrett ** 27:26
Oh, tell me a joke that you can't do. Oh, they're not do like, Family Fortunes or whatever. We have to pick the of our survey 100 People said, I don't know. Tell me Michael then. So what are they go to because I'm still have the well, you drive a car. And most things if you can do that now, because most cars can drive themselves
 
</strong>Michael Hingson ** 27:47
well, but that's different than driving a car. autonomous vehicle. So that's true for everyone. But the reality is that there is a video of a blind person driving a car, with technology that was put on the car to transmit to him the information of whatever is in front of him and around him or her. So that literally a blind person can learn to drive a car, literally, like you do. And there's a video it's up, you can go to a website, it's www dot Blind Driver Challenge dot Ford. And you can actually see a gentleman driving a car around the Daytona Speedway, right before the 2011 Rolex 24 race in January of 2011. And again, the the technology was was there. So it's not ready for primetime. But the point is that people make assumptions. And I love to ask that question, because invariably, the first answer, and if not the first, it's got to be one of the first few but typically, the first answer is can't drive a car. And then you go to all sorts of other things from there. And the fact of the matter is that nowadays, technology has advanced to the point where there is a way to do some of those things that we didn't think we could do before and you talked about it with the woman who had the brain implant that allows her to speak, which is pretty cool. Yes, it is, indeed. So you know, we we really need to find ways to deal with getting over our limiting thoughts. And we do limit ourselves all too often. And I think we're taught to do that. And it's to unfortunate that that's the case.
 
<strong>Morag Barrett ** 29:36
I have a section in my first book cultivate where I talk about the trash talk roller coaster, which I think is symptomatic of this self limiting belief. And I know I still ride what I call the trash talk roller coaster regularly, and it starts like this. This is awesome. And then something will happen to the project or the job or the relationship or the something that kind of moves it off the rails a bit which point we go to, oh, this is harder than I thought. And then we get to the, if it keeps on that route of this sucks, and then very quickly it goes from this sucks to, I suck, I must suck, because why can I do this? Why can I get this person to whatever? Why can't I get this project back on track? And then maybe the hopeful is that you come around the other side to well, it's not as bad as I thought it was. And you're fat. This is okay to back to this is awesome. And for me, it's the catching myself in the oh, this is harder of God, this sucks and trying to break my precondition patterns before it gets to the I suck, to differentiate the two to differentiate from the system that might be sucky. Or the yes, I'm bits because I'm new. I'm the beginner, I haven't learned how to do it yet, as opposed to I will never learn to do it. It
 
</strong>Michael Hingson ** 30:56
may very well be that your gift set is such that it whatever it might be isn't something that you specifically might do well. But you might be the person who can find someone who can help you do it well, which gets back to creativity.
 
<strong>Morag Barrett ** 31:17
Yes, definitely better together again, why keep going after if it's not something you enjoy doing? It's not something you aspire to, you've put in a few of the 10,000 hours and you know, you're not going to really be a what ready and willing to invest the time to get further then delegate subcontracted out find somebody else. I love that suggestion.
 
</strong>Michael Hingson ** 31:38
So you went off and you got your master's degree? And what was the degree in human resource management, human resource management? So it's your Yeah, you do that in England?
 
<strong>Morag Barrett ** 31:49
Yes, I did. And that was also coincide with the birth of my twins and moving into leadership development properly within the bank. And within a couple of years of that actually leaving the bank the safety of what would have been a career for life, if I had continued on the path of head down, work hard, and it will be okay. And taking a risk and joining an American company that ultimately ended up bringing us to Colorado. And there I went from a very UK England centric career in life and life experience, to now working with leaders around the world and living in a foreign country with a very similar but different language. And it was the first of the baby steps that really accelerated my transformation.
 
</strong>Michael Hingson ** 32:44
Well, talking about human resource management, too, with with twins, there's good human resource management there too.
 
<strong>Morag Barrett ** 32:54
A lot of refereeing. And so there's three of them now, because we had an another one as well. All boys. So the usual wrestling and hiking that goes on.
 
</strong>Michael Hingson ** 33:04
Yeah. And how old are all of them today?
 
<strong>Morag Barrett ** 33:08
Oh, 25 and 21. So dependent young men now who are off making their own pads and their own decisions. And
 
</strong>Michael Hingson ** 33:17
Mom has to be smarter about human resource management to get them to do things that she might want them to do because they've learned to think for themselves I bet
 
<strong>Morag Barrett ** 33:27
Oh, it's smarter in that I have to do it myself. Now Michael or out, outsource it. So now as an empty nester, I'm on my own. It's down to me if I want it to happen, I'd better get the YouTube video out and work it out. You
 
</strong>Michael Hingson ** 33:41
can't outsource it to them. Or news not as easy.
 
<strong>Morag Barrett ** 33:45
Not as easily. And to be honest, they can learn their own journey. Yeah,
 
</strong>Michael Hingson ** 33:52
but I bet they they still love mom. I bet.
 
<strong>Morag Barrett ** 33:58
I hope so. You'd have to ask them. I'm gonna go with Yes. Okay, ultimately, yes.
 
</strong>Michael Hingson ** 34:04
We'll buy that. Yeah. Yeah. So you moved. So why did you leave the bank and join a different company?
 
<strong>Morag Barrett ** 34:14
Because I saw an opportunity to, to learn and it goes back it's curiosity, to see what might happen if and I knew I wanted to be in leadership development. And if I stayed in the bank, it was always waiting for the next opportunity and time will get you there. But when you choose to take control of your own career and make those deliberate choices to move, you can accelerate that transition and so the opportunity to learn and work globally. Even that decision to move to the states was a big one. My mum had just passed away. We've moved house to be closer to family because family is important. And now we were being asked to move 5000 miles away to a different and country. And we thought about it long and hard. We talked with the family and we decided it was an adventure that was too good to miss. And even if it only lasted a couple of years, we should do that. In the end, it's now lasted. Where are we at? 2023 years to 2005 we came. So, you know, it's lasted a lifetime and actually, is now our home of choice. Yeah. Well, it's time flower and you're having fun. Hard
 
</strong>Michael Hingson ** 35:26
to Be Colorado. Now, is there anger? Yes, it is. Is there a husband in the picture?
 
35:34
Yes, there is. Yeah. So
 
<strong>Michael Hingson ** 35:36
he moved as well without too much muss or fuss, or?
 
</strong>Morag Barrett ** 35:40
Yeah, it was all as a combined unit. And then, as ever, life changes and moves on. So Colorado is definitely home with the boys being here. And I'm going back to visit my brother back in the UK in November. So I'm looking forward to that trip and seeing some of the old buildings and history. But also remembering why I like the blue sky and mountains of Colorado.
 
<strong>Michael Hingson ** 36:04
Yeah, needless to say, Well, you've so So do you still work for that company? Are you now totally on your own? Or what?
 
</strong>Morag Barrett ** 36:12
No, I'm totally on my own. So sky team is my company. I formed that in 2007. So for 16 years, we've been working in three ways with our clients, either one on one as executive coaches, with a intact teams on how do we ensure that this group of people is aligned around what does it take to be successful in their roles on the team through to broader leadership and executive development programs and had the opportunity now to work with leaders from 20 countries on six continents? All looking to? How do we solve the business challenges together, especially now in a 21st century in an in a hybrid environment where some people may be on site, some are working from home, and that additional complexity that may be factored in?
 
<strong>Michael Hingson ** 37:06
What do you think about the whole idea today of a hybrid environment, it's clearly the pandemic was one of the main causes for us to shift our thinking from just being in the office all day every day.
 
</strong>Morag Barrett ** 37:20
So I wish it hadn't been a global pandemic, with so many desks that was the catalyst for change. But my second book, The Future Proof workplace, really preempted the fact that many of our working processes and attitudes to career and work and office were rooted back in the 18th century in the industrial revolution, they had not morphed to keep up with the reality of what was now a knowledge work base in many cases versus a manufacturing work base. And the fact that as the pandemic showed, and work from home, work can be done from almost anywhere with the right tools and equipment. The challenge we saw Michael, though, was that people grab their bags and emergency evacuated the offices, assuming it was going to be two weeks, maybe a month, maybe three months, not expecting two years. And so the old leadership and management habits from in person, were force fitted, to working through the camera, and even now have not flexed to meet the needs of a hybrid workforce. And I think that's the biggest opportunity for us as individuals. And as teams and organizations continue to adapt and look forward.
 
<strong>Michael Hingson ** 38:43
Well, and we, we all need to grow. And, of course, my experience goes back to September 11, when something happened that we didn't expect, that affected a lot of the world. But I think the pandemic even more was an event that affects the world. And it forced more people to be directly involved in needing to change because what happened on September 11, affected a lot of us in a lot of different ways going through airport security is different and so on. But the pandemic really made major changes for all of us, including this whole hybrid idea. And I hear from so many people that in reality, it's probably a good thing overall because we we learned that that there is value in letting people work from home. And a lot of the times when people are opposed to it, it tends to be a trust issue rather than really an issue that is a true Yes.
 
</strong>Morag Barrett ** 39:48
Now, it is a trust issue. And I also agree that there is value in coming together in three dimensions. But it has to have a purpose and needs to be seen. Trucks should it needs to be thoughtful and deliberate. And why again, as I remember commuting into London, why would I want to spend an hour and a half going into the office to then spend the day there spend an hour and a half going home is 6am to 7pm. Schedule again, when I don't get to see the family unconditionally tired. Surely it's better to have those options to use technology. Like you and I are talking right now. We're having a powerful conversation, but we don't need to be in the same room. And yet, I know that if you and I were in the same room, depending on the nature of the discussion, and the decisions that had to be made, or the problem we're solving, it would be an even richer experience. So I think that's part of what we need to do individually and collectively is start making deliberate choices about how and when work happens. How and when team at work happens, how and when collaboration happens. Yeah.
 
<strong>Michael Hingson ** 40:57
And we need to recognize that there are a number of ways to make that happen. You know, for me, I'm used to talking with people, how do I say this, and not seeing them even being in the same room. So for me, one of the things I learned early when I started selling major accounting products, and doing it by phone, was that I use the same techniques to sell on the telephone that I would use if I were selling to a person sitting across the desk from them. Because Because the reality is that I communicate in the same way, which also means that I have to describe in the same way, now the value is changed, because we have things like zoom. So I can bring up a picture. Or I can show people things that I might not have been able to do in the past. So I can create a pretty rich experience. I think that all too often, when we talk about virtual as opposed to in person experiences, we do tend to limit ourselves a little bit with virtual experiences, we can make them richer than we think we can.
 
</strong>Morag Barrett ** 42:18
Hmm, yeah. So it's funny before the pandemic, my team and I were all leadership development, but it was if you want to be a better human, you need to do it in a room with other humans. And we rarely use Zoom or any sort of virtual facilitation, like everybody else, we had to learn quick, and I will I've eaten my words, because done well, this virtual environment can deliver many things. And I think about some of the friends that I've made during the pandemic never met them in three dimensions only met them through the camera. And yet, I would describe them as some of my trusted colleagues and life friends. In spite of that, or because of that, maybe, but again, it's being forced, and it's being thoughtful and deliberate versus just coming on the call hanging up at the end, getting on the next call, hanging up the end, we miss the subtleties and the cues of when we're in person. For example, your spidey sense might go off and say something about more eggs, voice sounds different words. And you may then follow me into the break room say hey, Maura, you okay, what's going on? And I might go with a British, nothing, Michael, it's fine. And then you're gonna know there's something and you'd keep going by and we don't get that, that you're not buying it. But we don't get those as easily as the thing to see through the camera. Again, unless as leaders and managers we are being thoughtful and deliberate in creating space for Scott to schedule spontaneity, creating space for small talk, creating space for just how are you doing, Michael? Versus the Okay, it's two o'clock, what are you doing, Michael, get on the Zoom call, show me a project plan.
 
<strong>Michael Hingson ** 44:06
Right. And I think that so using your example, if I detected that, from you during a zoom presentation, as soon as it was done, I would be halfway through dialing you on the phone to say what's going on. And
 
</strong>Morag Barrett ** 44:23
that, to me is an ally behavior. That's what being a friend at work is is I may be imagining it but are you okay? And I'm just checking in and the more we do that, the more we build trust, the more I build trust, the more I'm going to be willing to ask for an offer help or give you the tough feedback you need to hear. And ultimately then we are all better together.
 
<strong>Michael Hingson ** 44:45
Why should we care about our professional relationships? What's what's the value and really doing that? I think I know how you're going to answer that but me ready.
 
</strong>Morag Barrett ** 44:56
Maybe I should ask you and then we'll compare. So here's Just go ahead. No, no. All right. So why should we care because all of the research shows that it has a direct impact on our happiness, our health, and our success, whether that's measured in productivity by the corporate overlords, or in terms of success for our own career aspirations. Everything that we do, is impacted by the health and quality of the relationships that we build, whether it's on our team, across the industry, and so on, it matters.
 
<strong>Michael Hingson ** 45:33
And to me, it goes back to trust. Because we value our relationships, and we cultivate our relationships, we create more of a trusting relationship, which I think is so crucial. That's why I love talking about dogs, dogs don't trust unconditionally, they love unconditionally, but they don't trust unconditionally, but what dogs do is be open to trust, which is where we tend to. And so I very much value the relationship I have with my guide dogs. And I know that in reality, the trust is truly earned on both sides when we do. It is all about making that trusting relationship happen. And
 
</strong>Morag Barrett ** 46:21
also, it's the how you both respond to each other when the inevitable mistakes will happen. Yep. And how do you come back from that? And I've seen too many leaders who will either say, Well, Michael, welcome to my team, you know, and subtext is two years prove prove that you're worthy of my trust? Well, at the pace of change, right now, two years, you don't have two years, you have six months at best, maybe three. So why don't we talk through? What does success look like? What am I hot buttons? What do you need from me? What do I expect from you. And then we can accelerate that whole process.
 
<strong>Michael Hingson ** 46:58
As a sales leader, whenever I hired people. I've talked about it before on this podcast, one of the first discussions I have with people is I'm not here to boss you around, I hired you because I believe you can sell, but I have gifts, you have gifts. What I need to do, as your leader is to work with you to find out how I can add value to what you do to make you more successful. And the people who get that word, the people who didn't did the last one. Yeah, but but it's so true. I think any good leader needs to see how they can add value to the work, and the work ethic and the work experience of the people who work for them, and how they can enhance those people. And that's what it's really about. That's not easy to do for a lot of people, but it's what we really need to do.
 
</strong>Morag Barrett ** 47:54
Well, the challenge is we get promoted for doing something I mean, I think about banking, and you get promoted for processing your in Tray really well. Well, now I've got this unconscious bias, maybe that success is equivalent to how many widgets I made by Morag. But once you start moving through the organization, to your point, it's not about how many widgets can I make is how many widgets can I inspire and engage the team to make is getting results through others. And if we aren't amongst all of the other changes, and transitions, if we aren't aware of it, then we become that micromanager that's trying to control instead of somebody who coaches feedback delegation. And that's where we start to stifle ourselves and others and then maybe coming back full circle, it triggers those limiting beliefs of will maybe I'm not a good boss, or a leader, because look, my team isn't delivering. And we get into that trash talk cycle again, all for the sake of a little perspective and unlearning the habits that made us successful at this leadership level, and relearning or learning the new habits in a different way that will help us in that new environment or new context,
 
<strong>Michael Hingson ** 49:03
we will biggest mistakes or what are the common mistakes that people make in nurturing their professional relationships.
 
</strong>Morag Barrett ** 49:11
So I'm gonna go with it's a dichotomy. One is assuming that it's going to take a lot of time. And the reality is not necessarily. So if I ask listeners now to think about a best boss, best colleague, somebody who jumped at the chance to work with again, and what makes them special. So Michael, for you, who comes to mind, somebody you would love to work with, again, if you had the opportunity. Sure.
 
<strong>Michael Hingson ** 49:37
And there are a few. One is a guy I've talked about on the podcast before Kevin, who I hired and who really got the whole sales presentation, the whole sales pitch that I gave about how we add value. And yeah, I have some wonderful stories about that. But I think we all have that and, you know, I thought about My comment that I made earlier about trust, I think more of us want to have trust in your relationships than then have them. But we've not learned or we've forgotten how to develop those relationships.
 
</strong>Morag Barrett ** 50:12
Yeah, well, we talked about it in you, me, we, we talked about the fact that if you want trust, if you want more relationships, strong, powerful relationships in your network, then you have to go first and show up as that person for others and for you. So if I close the loop on this, and it not taking long, everybody's now thinking about their equivalent of Kevin. So my challenge my double dog dare challenge to everybody is to the extent you can send your Kevin, your best boss or colleague a message after this podcast that says, Hey, I was listening to Michael. And they asked about best colleagues and I thought of you and here's why. And in that nanosecond, whether it's a LinkedIn message, an email, a text message to the universe, you have made a deposit into that relationship bank account, and it took you two minutes less than that. That's how easy it is. But we think it's going to be complicated. So it's, it's making it a choice, making it a habit, I have a Friday 30 minute slot that comes up on my calendar that reminds me to send text messages and messages to people who are important to me, that says, hey, thinking of you, I even had one on a Saturday to text my sons. And it's not cheating. And it's not, because I'm a bad mother that I need the reminder. But it is the prompt, that make sure that I follow through more often than not, that means that we are more connected. And so do that. Find your 30 minutes, spend 15 minutes at the beginning of your next staff meeting, asking how people are what they did for fun over the holiday weekend, and start bringing the human to work, not just the work?
 
<strong>Michael Hingson ** 51:54
Well, there's nothing wrong with that prompt, we all tend to get diverted no matter how seriously or how firmly we have something in mind. So I have Trump's I, you know, when we have on our calendars and like, I use Outlook, there's a Birthday Calendar, there are so many different calendars. And I put notes just to make sure that I remember different things throughout the year. I think it's a very useful thing to do.
 
</strong>Morag Barrett ** 52:24
We do it with our passwords. Now most of us have a password manager, why not have a human and a relationship manager to that can help us and for those who see every day, it's easy for those who might be living in the next state or you only see once a quarter, then again, it's just about repetition and making those choices, but the benefits, health, happiness and success. Are you the team and the organization.
 
<strong>Michael Hingson ** 52:53
So what are the four? Yes? Is that you identifying having building relationships? Oh, wow. So
 
</strong>Morag Barrett ** 53:01
the four yeses are four questions that we are asking ourselves consciously or subconsciously in every interaction. You and I were asking about each other, your listeners are asking, or we're asking it about me and this conversation. And question number one is, Can I count on you? Can I count on Michael and Morag to have an engaging conversation and get it done within you know, the 30 minutes to 45 minutes? That's as advertised? it's table stakes is do your job. Question two is can I depend on them? Can I depend on them not just to go wow, are each other and fill the time? But can you turn depend on us to go the extra mile to make it fun and engaging to make you stop and listen and go? Hmm, that was interesting. So at work that might be can you depend on me to go the extra miles spot the typo in a document to fix the formula in the spreadsheet? But either way, these are my finance career people these two questions Can I count on you? Can I depend on you? Transactional, you do your stuff? I'll do mine will be fine. questions three and four, however, move from transactional to transformational. Question number three is do I care about you? Do I care about you as a human being? Do I understand your backstory? Do I understand a little about your lived experience and what's happening in your world right now? And then ultimately, question number four. We've touched on it when we talked about your dog when we talked about working relationships. Do I trust you? And if we don't get to a heck yes on all four of these, if we don't make the implicit explicit on those, then you're never going to get to what I call an ally relationship, your friend at work the person who has your back, or the person that you can go to in the time of need,
 
<strong>Michael Hingson ** 54:49
and we don't emphasize that nearly as much as we should. In our in our world with all the things going on in our in our world today. All the sound bites on The news and all the different political things and everything else. We we don't get to that. Which is so unfortunate. And
 
</strong>Morag Barrett ** 55:08
it is. And then we worry why wonder why people don't want to stay the extra hour to help you out of a pickle, that when you find yourself on the job market looking for the next opportunity, people aren't returning your calls. So the time to invest in your relationships is now before you need other people. And the time to be abundant and generous with your own time and expertise is now when others need you. So it's a balance. And it's two sides of the same coin.
 
<strong>Michael Hingson ** 55:39
Yeah, exactly. So you have written three books, when did you write your first one? And what are each of them about?
 
</strong>Morag Barrett ** 55:47
So there is a theme. So the first book is cultivate the Power of Winning Relationships. And that was published in 2014. And it introduces the relationship dynamics that we experience in the workplace from allies, our best friends at work, unconditional have my back, give me the tough love, and the kick in the pants when I need it. Supporters, more like fairweather friends, you know, when it goes and gets tough and you ask for help, it's crickets. They'll give me the feedback, they want to hear, Oh, you're fine, but not the feedback I need to hear. Then we have rivals a little bit more elbow jockeying one day, they might be all for me. And the next day, they're against me and uncertainty. So like Jekyll and Hyde, and then adversaries, the continually tense relationships that just fill me with dread. And so cultivate introduced that ecosystem and was very powerful, and still is in helping to transform team and organizational cultures. But we were consistently asked, Yeah, but how do I show up as an ally? What does that mean? And that was the genesis, I was just pointing Michael to the third book on behind me as a picture of the cover, which is called you, me we, why we all need a friend at work and how to show up as one, which is how do we show up as an ally for others, but also for ourselves and not become a doormat? And that was published last year. And in between the two, I have a book called The Future Proof workplace, which I mentioned earlier in our conversation.
 
<strong>Michael Hingson ** 57:22
So do you think everyone should have allies? You should have at least one otherwise?
 
</strong>Morag Barrett ** 57:26
Oh, my goodness, what a lonely place the world of work. Yeah. So it's, it's not like Facebook, this is not about converting every relationship. It's quality, not quantity. But yes, having at least one person on your team or in your organization that you can go to when you are having a good day and celebrate your wins, but also go to and say oh my goodness, I just messed up that podcast interview with Michael and they'll listen, but then they'll coach me through it. Or they'll perhaps come to me and say, Hey, I listened to that conversation with Michael. And here's what you did well, and here's what you could do differently next time. That's the power of an ally, they help us to be better, and reduce the fear of failure.
 
<strong>Michael Hingson ** 58:12
And they do it out of love. They don't do it out of spite. And they do it because they truly want to be supportive. And they trust yes, that you're going to accept that they're doing it for the right reasons.
 
</strong>Morag Barrett ** 58:27
Indeed, so doing it out of love, which, again, in an HR appropriate way in the workplace. And it may mean that we are best friends that work for this project. But when I leave, if I move back to the UK, we may lose touch, that's fine. It isn't necessarily that we are going to be best buddies forever or that I need to take you home to meet my mother and we're going to hang out after work. But definitely when we talk about psychological safety building a high trust team, than having an Ally Mindset and the ally behaviors, that mean we are working together and not against each other. That is the secret to success.
 
<strong>Michael Hingson ** 59:07
What's one thing that anyone can do to become a better ally?
 
</strong>Morag Barrett ** 59:12
Well, the first thing I'm going to suggest is to complete our Ally Mindset Profile because then you'll get your personal insights as to the five practices and where you might want to invest some care and attention. So you can do that at Skye team S k y e, Team dot cloud, forward slash youmewe, and all by the book and bounce the first thing and there is that but in the book we talk about the first step in becoming an ally is to look up to assess the relationship health around you. So simply by asking, How do I want others to feel in my presence? How do I feel in my presence? And the answer to that question will help to inform how you may need to show up, and what behaviors you may need to step up and do differently in order to shift your leadership influence and reputation.
 
<strong>Michael Hingson ** 1:00:12
And I think one of the important things about how to become a better ally is to also start by deciding that you want to be
 
</strong>Morag Barrett ** 1:00:23
yes. Now, if you want to be seen as the brilliant jerk at work, the pain at the end of the misunderstood genius, fine, go wild. Thankfully, there aren't many people most of us are getting up because we want to do a good job to feel like our voice and our opinion matters. And to feel like we belong, we started in the green room earlier talking about diversity and inclusion. Those are the three things and having being an ally. And having an Ally Mindset. Being an ally means that maybe that feeling of belonging is just between you and I to start with. But then it's you and I and to others, and then it's the four of us and another team. And before you know it, you've got a culture within your organization that truly does tap into the talents
 
<strong>Michael Hingson ** 1:01:09
of everybody. And that's what you really want is to build that kind of a real close team. Yes. Well, this has been fun. And I guess I would ask if people want to reach out to you and learn more about you maybe engaged some of your services or whatever, and also buy your books. How do they do that? Well, first
 
</strong>Morag Barrett ** 1:01:36
of all, please do connect with me on LinkedIn, and you'll get to see some of the newsletters and showcase some of our work there. Feel free to message me via LinkedIn, it's me the answers, not a bot. And then you can also check out some of our work at Skye team S k y e Team <a href="http://at.com" rel="nofollow">at.com</a>, our comm corporate website and the books. They're available from all retailers and currently in Paperback or hardback, Kindle, and audio with the audio of cultivate being available next spring.
 
<strong>Michael Hingson ** 1:02:09
So Did did you self publish or did the publishing company publish?
 
</strong>Morag Barrett ** 1:02:16
I've done all versions of publishing but we chose to self published you may we it gave us more creative license over what we wanted to do. And the three of us my best friends at work are expensive and Ruby Vasily. Not only did we write the book together, but we also recorded the audio book together. So now that you've heard the accent, if you wish to continue that theme, then you will hear more of it on the audio version of Umi. We
 
<strong>Michael Hingson ** 1:02:42
will There you go. That's enough to have to work on that. And I really very much not work on the accent work on getting the books. Oh, yeah, I
 
</strong>Morag Barrett ** 1:02:53
understood. But I
 
<strong>Michael Hingson ** 1:02:55
really have enjoyed this. Well, what's your, your name on LinkedIn? How do people find you on LinkedIn,
 
1:03:01
Morag, M o r a g. It's a Scottish name means great. So Morag Barrett B a, double r e double T. And you will see my picture there and find me.
 
</strong>Michael Hingson ** 1:03:12
There you go. So I hope people will do that. I hope people will reach out I hope people will buy the books. I think you gave us information about a free book also.
 
<strong>Morag Barrett ** 1:03:22
I did. Yes. So I think we have a code for you don't we that too, or download an audiobook. So I'll leave that with Michael to put into the show notes. But we have a number of copies available. For the first come first served folks who choose to sign up. So please do and you can get a free copy. In fact, now I'm rereading my notes if they message me through LinkedIn. So we'll redo that. If you message me through LinkedIn saying that you heard our conversation, then let me know whether you would like an audio version or an ebook version. I have 25 copies of each available to those first up to 50 folks who messaged me that I would happily share.
 
</strong>Michael Hingson ** 1:04:11
Well, that is so cool. I appreciate you doing that. And I hope people will take advantage of that. And thank you, you lots of lots of things from people will Morag Thank you very much for being here. And I want to thank you for listening to us today. We appreciate it. And for all of you who couldn't be more actress, you know of anyone else who want to be a guest on unstoppable mindset, please let me know. You can reach me in a number of different ways. We're on LinkedIn and so on and it's Michael Hingson and sign double, both to reach out to and to explore me coming in being a speaker for you wherever you need someone to come and speak and talk about anything from September 11 to whatever makes sense to discuss inclusion and diversity and so on. But also We'd love to hear your thoughts you can email me Michael hingson and you can email Michaelhi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We value those, we appreciate it. But most of all, I really want to get your thoughts, your comments we really want to hear and I know Morag will agree that we want to hear whatever you think and whatever you'd have to say about us today. So reach out to any of us and we will all make sure that everyone gets the message. So thank you for doing that. And giving us a five star rating as I said, and just thank you for being here with us, and they will be back with us again next week. And Morag I want to thank you one last time for being here with us as well.
 
<strong>Morag Barrett ** 1:05:52
Thank you Michael and good luck.
 
</strong>Michael Hingson ** 1:05:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Professional Relationship Expert with Morag Barrett</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/23e423fd-3260-471c-b4e9-aadf72aacb9e.mp3?source=rss&amp;ext=asset.mp3" length="97996077" type="audio/mpeg" />
<itunes:episode>206</itunes:episode>
</item>
<item><title>Episode 205 – Unstoppable Trilingual Presentation Coach and International Speaker, Part Two with Brian Drury</title>
<guid isPermaLink="false">https://pinecast.com/guid/8413eec4-0bf7-4c74-9f57-b8cb95ade49d</guid>
<pubDate>Tue, 13 Feb 2024 10:00:41 -0000</pubDate>

<itunes:duration>00:59:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/8d22c17c-07d1-4284-9a25-fa1b930a4e2e/UM205-Brian_Drury-Coverart.jpeg.jpg" />
<description><![CDATA[<p>Welcome to the first time we continue an interview with a second episode. You met Brian in August of 2023. He had so much to say and so many of you expressed an interest in hearing more that I invited him back for a second go around.</p>
<p>Brian offered us so many life lessons in our first episode together that it was hard to end so abruptly. This time we will delve more into how his talk went viral as well as some of the physical and mental challenges he has faced during his life’s journey. We get to learn more about Brian the person and why he is the way he is.</p>
<p>This time he discusses in depth his speech that went“viral”in 2018. He tells us much more about his journey including more about why he left the supply chain world to go out on his own.</p>
<p>Once again Brian offers us many lessons about being unstoppable and how to live life. I love listening to him possibly because he, like me, tells stories to illustrate points. I hope you love this second episode with Brian as much as everyone seemed to like his first time on Unstoppable Mindset.</p>
<p><strong>About the Guest:</strong></p>
<p>Brian Drury is a trilingual (English, Spanish, Portuguese) international speaker and presentation coach who helps his clients to master the skills of public speaking and effective communication to improve their:speeches, interviewing, networking, presentations, sales pitches, and more!</p>
<p>Working with executives, entrepreneurs, and organizations around the world, Brian provides proven frameworks and strategies that help his clients know they can confidently present in any scenario, even on short notice.</p>
<p>One of Brian’s speeches went viral with over 20 million views on Facebook alone.</p>
<p>Additionally, he is a best-selling author, podcaster, content creator, and former Fortune 300 internal consultant.</p>
<p>He offers 1-on-1 coaching, group coaching, workshops and keynote speeches for entrepreneurs, executives, and working professionals alike.</p>
<p><strong>Ways to connect with Brian:</strong></p>
<p>Craft Your Keynote event,
<a href="https://thebriandrury.com/craft-your-keynote/" rel="nofollow">https://thebriandrury.com/craft-your-keynote/</a></p>
<p>Website:
<a href="https://thebriandrury.com/" rel="nofollow">https://thebriandrury.com/</a></p>
<p>LinkedIn:
<a href="https://www.linkedin.com/in/briancdrury/" rel="nofollow">https://www.linkedin.com/in/briancdrury/</a></p>
<p>Instagram:
<a href="https://www.instagram.com/thebriandrury/" rel="nofollow">https://www.instagram.com/thebriandrury/</a></p>
<p>Free Facebook Group:
<a href="https://www.facebook.com/groups/powerfulpublicspeaker" rel="nofollow">https://www.facebook.com/groups/powerfulpublicspeaker</a></p>
<p>Book Link:
<a href="https://www.amazon.com/First-Step-Brian-C-Drury/dp/151921538X/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;qid=1689899768&amp;sr=8-1" rel="nofollow">https://www.amazon.com/First-Step-Brian-C-Drury/dp/151921538X/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;amp;qid=1689899768&amp;amp;sr=8-1</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi there and welcome to another episode of unstoppable mindset. Today, we get to do something in the unexpected part of where inclusion diversity and the unexpected me. Least I didn't expect it until it suddenly happened. And that is that we get to interview Brian Drury and this is our second interview with Brian. We met him a few months ago. He did a podcast it has gone live. And he and I have talked and we agreed he ought to come back again and chat with us some more. And so here we are, to talk about what's happened since what's been going on that we didn't get to talk about in the first podcast, and anything else that seems relevant to do So Brian, welcome to unstoppable mindset again.
 
<strong>Brian Drury ** 02:05
Thanks for having me back. Michael. stoked to be here, man. Well,
 
</strong>Michael Hingson ** 02:08
we're really glad you're here and looking forward to having a lot of fun. And if you remember Brian's bio from before, he is a trilingual, English, Spanish and Portuguese speaker. He does a lot of things dealing with public speaking, effective communications, and other stuff. I'm sure he is perfectly willing to talk about much more relevant than I. So Brian, what's happened since we chatted last time? I know you had a big event coming up. How did that go? Tell us about it.
 
<strong>Brian Drury ** 02:42
Well, the event went great. And and for anybody, I'll plug it right here at the front. So for anyone who wants to connect last time, so it's the Brian Drewery on social media. So at the Brian Drewery th e b r i a n d ru ry. And then if you want to email me directly, questions, comments, concerns, whatever, it's br i n. So Brian at Guide to <a href="http://speaking.com" rel="nofollow">speaking.com</a>. So that is G yd, the number two. And then SP EA que i <a href="http://ng.com" rel="nofollow">ng.com</a>. So Brian, a guide to speaking feel like I'm doing a spelling bee. So, Michael, you had asked about the events. So yes, so I had a big event coming up. And as I have found almost every time with self hosted events is when you expect things to go to plan you are planning to fail. So essentially, every time I have self hosted an event, there have been unpredictable unexpected events and things that transpire that you throw off the promotion, throw off the preparation for and so you rarely have as much time as you expect. So what I would say for people who want to be speakers or trainers or want to get into this world, and they want to do events where they're talking to larger groups of people be ready to not have that week to 10 days before the event go as planned. So many people will say like, oh, yeah, that's what I'm going to do my most prep or that's what I'm really going to rehearse. But the thing that you and I know, Michael, that the real pros are prepped and ready well before that, so that when the event actually comes up, if they can't rehearse as much in the week leading up, it's not a big deal. So all of that to say I was coming up on this event. And this kind of ties into one of the other topics I had sent over to talk about was my first year, full full year as a full time entrepreneur. So I worked in a corporate supply chain career for a little over a decade. And during that time, I was building my own coaching and speaking and consulting business outside of it. So for seven and a half years, I was building this company while working full time. So then in April of last year, and we can dive into this if you want but it's how I came to the decision is a whole nother story but Ultimately, I hit the point where I said, my day job had gotten so terrible that I finally hit a breaking point and just said, it's time. And it did not go as I planned, it did not go as I anticipated. In fact, I had been in a corporate job, I'd always gotten good or great performance reviews, I always considered myself a top performer and work to deliver more than I was asked of me. And I had work to do that every step of my career, and then working in supply chain in the 2020. And beyond was a whole different other kind of nightmare. And I found that more and more of my time was going towards what I didn't want. And I was spending more time on the thing that paid the bills, not the thing that I really wanted to do. And I had all the typical excuses, you know, it's not time, it's not sustainable, yet, I want to build it up more, I want more consistent revenue in the business, I had all those things. And I said, One day, when I'm making x, you know, $1,000 a month consistently, then I'll just gently take this nice little cute leap and move on to full time entrepreneurship. But ultimately, with, again, we can dive into this if you'd like. But the details, it's, it's like, it's a very common entrepreneurial thing, things got so bad at the job that ultimately, I get called into my weekly meeting with my manager, and supposed to be just touch base, talk about how things are going. And my director, and HR are there as well. And I'm like, this is probably not a surprise promotion. And they say you've got 30 days to improve in these areas. And they were the things that were brought up were things that were either false, very small, or just kind of things where they hadn't talked or communicated to me for over a year. And now we're bringing these things up as issues. And it was basically them saying we kind of want you out, you know, there were for a variety of reasons. And a part of me fought this and was like, oh, no, like, I've always worked to give more this compromising my identity. But then I really thought about it. And I was like, Well, what your director is telling you is you're not right for this job. And you've known that in your heart for four years doing this. So instead of just continuing to sit in that I said, alright, you know what, it's time to take a shot. It had to get that bad. I mean, it was there's much, much more to that story of how bad things were, in order to get that bad for me to finally have the courage to take the leap. So were some of them go full time with entrepreneur? Oh, yes, go ahead.
 
</strong>Michael Hingson ** 07:27
Were some of the things they've got bad things that you did. I mean, what what do you mean, when you say things got bad? Or was it just your head wasn't in it anymore? What?
 
<strong>Brian Drury ** 07:40
It was a combination of things. So the kind of shorter version was in 2020. You know, working in supply chain was one of the most tumultuous times ever, they said it literally, our director told us it was the greatest supply chain disruption since World War Two. It's unprecedented ground, and everything came to a standstill for a period of time, and then everything tried to pick up twice as fast. So essentially, at first, everyone's all Kumbaya, and we're gonna hold hands, these are unprecedented times, it's all the cute corporate speak. And because of that, they tell us, Oh, you know what, it's all okay, we're gonna make mistakes, these times are crazy. And up to that point, they had been, all my feedback had been good, I'd been grading great performance reviews, I was building things I, you know, they were talking about getting me on a management track and all these other things. And then towards the tail end of 2020, I made one big mistake. Now, it was a big mistake. And I didn't buy several, like 12,000 units, which in the major, I won't specify the brand, just for the sake of it. But I worked in a major retail footwear, apparel brand that everyone knows, I wear to the corporate headquarters, and I missed a big buy. So there's a lot of reasons for that were crazy things that I won't go into just in terms of how the supply chain disruptions were managed. But ultimately, I found I'd made a mistake. And it was irreversible. Like, I would have had to order this stuff three months ago for it to get there on time. So these big important units weren't going to get there. I tell my boss, I find the air I let them know as soon as I find it, he has to go to the director and the director actually had to tell the president of the company because these were like big marketed styles. And so it was a huge mistake. And I felt terrible. I never like one of my biggest fears is letting people down. And the director came and had this like, Come to Jesus call with me and essentially essentially told me that this had discredited everything I had ever done that, you know, the week before when he said he wanted me on a management track. My years of going above and beyond were discredited and devalued. Now I had a target on my back I was his the direct quote was, Brian, there's a dart I said, have you lost faith in me? And he said, Brian, there's a dog Aren't cloud over your head, and it's going to follow you for a while. But if you can be consistent for a year, you can earn my trust back, essentially. And he also in that same conversation said, don't try to improve things just execute on the job. And one of the biggest challenges in that job was all of the terrible processes. So for the next year, I tried to do that, to my best of my ability, we had a team of five people that lost three people in the space of six weeks, we were going through a system implementation, we had a 20 year sourcing office close to all of these crazy challenges all during the pandemic, me and one other person kept that entire portion of the business going for a year, they're telling me everything's fine. And then in the beginning of 2022, I come into the meeting, and they had been collecting all the mistakes I had made perceived or otherwise for the course of a year, while telling me everything was fine. They just took hearsay as truth. So even things that were later disproven, or claims that were made or, you know, I sent this already, like just this kind of like He Said, She Said stuff. They just took the other person's side every time. And essentially, it was like you're making headaches for me. So we don't want you. And so basically, I come into this meeting, and they tell me things like, here's the the systemic issues that we've seen in your performance over the past year, sometimes sends an email in place of a phone call, sometimes sends overly long emails, sometimes this and this and this, and most of them were 60%, I'd never heard most several were untrue, like factually incorrect. And when I said, is the point of this meeting for me to share my side of this or and then my director cuts me off and goes, I think it is best best to focus on the path forward. So essentially, it was we don't care what you have to say, we don't trust you. We don't want you. And I honestly, Michael, I believe that even if I'd done everything they said they would have still fired me after the 30 days, because it was they were just like he doesn't fit because I would ask questions. When I would try to keep our customers, I'd have them adhere to deadlines that say, unfortunately, you missed the deadline. So you have to submit on the next by well, then they just go escalated up. And now I'm creating a headache by trying to get them to adhere to the agreed upon deadlines. So there's a lot of different things that went into it. But I'll pause there for a sec, because it was so bad. It just got to the point where I was like this is never going to change. And I'm not going to change this. So I'd rather get into a situation where even if it's scarier, I'm in control a path forward, right.
 
</strong>Michael Hingson ** 12:39
And so what did you do?
 
<strong>Brian Drury ** 12:43
So the next steps, because the big thing was I realized this, and I think you'll find many of your listeners have a similar experience is I realized they were never going to value me for me. They actually, in fact, you know, I'm running a communication and speaking and effective communication business. And in that call, they said, Hey, Brian, we've got some great interpersonal communication trainings we could recommend and like, they're all these things that I was just like, they don't see my value. They don't appreciate me, they don't celebrate me. And I can either stay here and just accept that or try and figure this game out on my own. So April 1 was my last week at that job. April 8, I left and I went out on my own.
 
</strong>Michael Hingson ** 13:27
Now that's 2022
 
<strong>Brian Drury ** 13:30
is 2022. Right? So last year. And so I go out on my own, and I have found this, you know, I fought so hard for years, I invested 10s of 1000s of dollars in like, into my education and personal development events I had been working in modifying and tweaking my business, so I knew what I wanted to do. And when I left, I had three months worth of expenses covered like in terms of cash. So it was not like I had this big runway or I have a year to figure things out. I'm like I got three months and we'll see what happens. And simultaneously in that time, I started to develop what I thought was sciatica or like, you know, nerve pain kind of in the glute and shooting pain down the leg. And so as I was working to figure out my business, I started to have increasingly bad symptoms I tried every modality of treatment I could think of to try and make it better, none of which worked. And then got to a point where I went to the emergency room September of last year. They said it's a disc issue in the back. So I spent the next probably six months trying to treat it in every way. I got an epidural spinal injection, I tried to do PT, I was doing one to two hours of PT type work every day and still couldn't beat this thing. So in my whole first 14 months as a full time entrepreneur, I was battling chronic pain, chronic sleep deprivation, and so many other challenges as a result of that, that I never could have predicted as As my, the challenges I would face as a full time entrepreneur, and that ultimately led to spinal surgery, so I had to get a major spinal surgery, about three and a half months ago, got a diskectomy and a laminectomy got the problem fixed. And now three and a half months later, I'm in recovery. And I'm working through things so that managing that issues with medication issues with treatment, pain, all this, my whole first year and a half of entrepreneurship has been either chronic pain surgery recovery, and I'm just kind of getting to the first times of being pain free since then. So it's one of those things where everyone says you're gonna face challenges, as you know, when you go full time, and now it's all on you. And the first year was exceptionally hard. And I just tried to focus on the goals and step forward, I remember seeing my bank account, go to $16. And wondering how I was going to pay rent the next month. And then December, I started to get some momentum, I put together some programs, January was a little better, February's little better March was my best month yet. And then I had my best quarter ever in my best businesses history. And at that point, I was averaging, I would say one to two hours a day of work because of the pain. And since then, since getting the surgery, now this month in August, I'm having my best month ever, and it's better than that entire quarter. So I'm very optimistic about the path forward because with a healthy body and not chronic pain of being able to sleep again, it's a whole different world. So that's kind of the summary of my some of the highlights or lowlights of my first year as a full time entrepreneur. And I'll pause there because I know there's tons of places we can go. But yeah,
 
</strong>Michael Hingson ** 16:43
well. So what exactly did you go off? And do you left the job in April of 2022? And being an entrepreneur, what did you go off and entrepreneur and do?
 
<strong>Brian Drury ** 16:57
Well, that's a great question as well. So for several years, I started my business back in 2015. So at first I just said coaching, because I didn't really know what type of coaching I was doing. I just said, I'm a coach, and I can help you get great results and achieve goals and dreams. So the whole thing for me was in order to, if I'm going to try and motivate and inspire people to do those things, live their dreams, I've got to do that myself. So I started just working to achieve all of these goals and dreams, launched a business published a book that became an Amazon Best Seller launched a podcast, you know, moved to a new dream place got a dream job where I got paid to travel. So I started doing all this through personal development, and then teaching those skills. And I remember for anybody that's scared about getting started, or how do you charge for your first client, my first client was just a friend of mine who said, Hey, Brian, I love the results you're getting. And I want those two, I want you to coach me. I said, Okay, well, I'm trying to start a business. So the cool if I charge you, he said, Sure. They said how much I was like 300 a month, we'll do one call a week. So like 75 an hour. He's like, sounds great. Sounds great. And that was the beginning. So after that, I did that for a couple years. But I said I need to be more clear. I need a better niche any more clarity. So I realized, Okay, well, achieving any goal is the product of habits and how you live day to day. So now I'm going to become a habit coach. So I help people effectively set goals, and establish the habits to achieve those goals. So lots of study in human psychology and human behavior, and trying to help people optimize their habits, get rid of the bad ones, implement the good ones, get the mental blocks out of the way, and get to work and create results quickly. Because both in my corporate job and in my entrepreneurial pursuits. My thing is about results and momentum and change. I I don't think it's enough, just as a speaker, just to motivate, I think we should be giving insights and changes and help prompt people to take action. So I did that for about three and a half years. And then that was when my speech went viral. So 2014 was the first time I met Shawn, I believe I shared the story on the first one. So I speaker and mentor Sean Stephenson, one of the most prolific speakers on the planet before he passed from 2014 to 2018. He went from this untouchable hero to one of my best friends and he was introducing me to speak on stage. At that event, that speech that recording went on to go viral and we see has been seen over 20 million times up to this point. So when that went live, a lot of people assume that like how much money did you make off that because people think views or big social presence equals money. And that's really not the case. So I wasn't set up for it. So my facebook page for that old business grew. But I didn't have any offerings. I didn't have ways to engage people. I wasn't as consistent with content. So I didn't know the things I know now. So what it did do is give me incredible credibility though in the ability to deliver great talks, so I could share that I could use that motion. And I started getting more and more questions about speaking and presentation skills and being confident on stage and messaging and craft Hang in storytelling. So what I realized over time was I kept fighting for this habit change coaching, and I wasn't feeling it as much, and I wasn't getting the response. But then when I finally stopped and paid attention, I was like, everyone is asking me about speaking. And storytelling is one of my favorite things to talk about. And I can help people, I can solve some people's biggest problems in 30 minutes, and then we can go even deeper. So why not just, you know, meet the supply and demand together? Where match those two? Because it's often the entrepreneurial ideas, the intersection of, you know, what can we do? Well, what do people want? What can we get paid for. And now, after years of all these different iterations, and trying things, and making information products, and all these different tests, I finally found that intersection of the thing I loved that I'd worked with some of the best in the world at what they do, and I could give exceptional value, I could get paid for it. And I absolutely loved it. So I shifted gears there. And I didn't change my original business was called overcoming graduation, because it was about teaching young adults, everything I wished I'd known about life to help them live the life of their dreams. And I didn't change the brand, I didn't change the business, I just started focusing on speaking. So I started to grow and was doing that while I was working full time. So ultimately, when I got to the point of it's time to leave, I said, You know what, I'm going doubling down on speaking, I'm going full tilt into this. So I gotta create a new brand. So the first, honestly, Michael, like first two months, I really was like, I needed to decompress, I kind of had some, like, by the end of my career, I had originally said, my supply chain career, had originally said, Art, I'm gonna get paid to move out to California, buy this company, I'll spend like two years getting settled getting established. And then after two years, I'm gonna go full time into my entrepreneurial stuff, I'll build it up. That two year mark was 2020. So you know, as we like, we tend to make plans, and life has great curveballs to throw our way. So 2020 hits, I'm like, wow, it's not be rash here, right. And it's that convenient excuse not to take the big leap. So then, two more years, two years, and two months later, is when I ultimately got the, you know, the 30 day notice. And so now that by the end of it, I was so drained, you know, I was working 1012 hour days, I was working on weekends, and I was pouring so much time fighting for a job that I hated and not spending time on the thing that I love that I really wanted to fight for. And when things got that bad, my dad said to me, he's like, you know, Brian, it's probably time to stop fighting for what you don't want and fight for what you do. And the way that I left the company, too, I wanted to make sure that I didn't compromise my values. So I said, Hey, listen, I'll give you guys a month. So I can properly train people, even though you know, I don't think I was treated well, I don't think this was handled well. I'm not gonna let that dictate my behaviors. Because I had let my standards slip. While I was there, I had started to just make excuses and get lazier and justify these things and play the victim. And so I said, I'm gonna raise my standard backup to my standard, I spent a month training everybody, they didn't offer any severance, they didn't offer anything. And I was like, You know what, good, this is gonna make the story better to tell. And during the leaving corporate, so the first time not having a full time job, since college, and all of these things that was one of my big messages. That was one of the things I carried was Shawn, my mentor told us if things go wrong in your life, but don't go as planned as a speaker, you should be thrilled because it makes great content for the stage. So the whole time when things were crazy and chaotic. I would just say this is going to make the story better to tell. This is a great one I love to share with people. So I said, You know what, two months I'm just kind of decompressing. I'm taking breaks. I went to San Diego and took a trip with a girl I was dating at the time and was like, oh my god, okay, I'm finally doing it. So now let's figure this game out. I said, You know what I need to rebrand. Spend some time figuring out a new brand. So you know what guide to speaking, I really like that that fits. So I make a new website, I announced the new brand, I go through all this work, finally launch it and then all of my mentors go, Hey, man, everyone is moving towards personal branding. Now, it's far better and it's more flexible. So you know, your business changes in six months, you still have to say, you know, Brian <a href="http://drew.com" rel="nofollow">drew.com</a> or the Brian <a href="http://drew.com" rel="nofollow">drew.com</a>, which I have now. So then I go through an entire nother revamp while I'm promoting and trying to get clients. And I started to just, I when I was going to personal development events, I would offer a free hour of coaching people you know, it's a hey, we're all at this event, we all came. So I'm just gonna give a free hour. And that was great to build my chops and get my skills up even tighter but I wasn't getting any clients. So then I'm like, I talked to some of my speaking mentors. Some of the coaches I've worked with in the past they said you need a package or an offering. And so I started to dive deeper into that I created a 12 week group coaching program and one on one coaching program. And that was where I started to get some momentum and some results is towards the end of the year. did a big launch event, I got five people into it both with giveaways and with paid joining like so people paying to join. And that kind of was the spark for everything else. And so that was all up until like December of last year was kind of figuring out one big thing that I've, I've said to people that was contrary to what I expected. And I'd be curious to hear if this happened. And your speaking career as well was, I thought for speaking, and for coaching, people would want a custom experience. Everyone wants, you know, a custom perfect for you experience that's just tailored to you in every specific way. But then I realized, here's the challenge, when you have conference coordinators and booking agents and people that are busy trying to find someone to pick, instead of a custom menu, they want like the McDonald's menu, they want to number one or number two, and number three, they want to be able to point to it and then say, no pickles are extra sauce. And so in that way, they get their customer experience, but they have a proven thing. They know what a Big Mac tastes like everywhere. And so that was what I started to do both in product and in speaking was I created standard off offering signature talk signature coaching programs, and started to build on those. So that was kind of the first that like 2022. And then as I gotten to 2023, I made some more adjustments and things. But those are the initial steps into it and how I started to get my feet under me and get some momentum. So
 
</strong>Michael Hingson ** 26:27
I would, I would say pretty similar experiences. I have a number of standard talks. But I also tell everyone that talks to me about becoming well coming to their event, I customize every talk that I give. So what is it that you need specifically in your presentation from the what kind of messaging? Or now that you know about what I do? What would you like me to include or add or whatever. And I find that oftentimes, especially if I go to an event and get to hear some people who speak before I do, I may be customizing a little bit off of the basic talk right up to and including beginning to talk myself, because what I'm looking for is what is going to have the greatest impact for the audience. What does the audience want to react to? What do they want to hear. And I think people who are organizing events who are good at it, do understand that and do understand what it is that audiences want to hear. But even then the audience can tell you more, right up to the time that you begin to talk because every event is different, even a little bit different than what the planners talked about. So I've learned to judge that when I'm speaking to an audience or with an audience. And I love to say I don't speak to but I like to speak with because I want them engaged. And I want them to be part of the speech. So I do make sure that I'm interacting in a way that gets reactions from the audience. So I know that they're with me as we go sort of presentation. So I do like to customize, but from the basic talk, which is basically what you're saying.
 
<strong>Brian Drury ** 28:14
Right, exactly. And it's, that's why and doesn't surprise me at all, because I like I know how experienced you are. And that the best speakers I know put the audience first. And it's obvious like anybody who watches your speeches See that you do that because you make it entertaining, you make it fun, they laugh, they cry, like you take them on an emotional journey. And the way I like my phrasing for it is I don't want to lecture in an audience, I want to co create an adventure, right? So especially when I'm coaching people and speaking, one of the big things is a lot of people think and I'm really getting some powerful lessons on the balance of like content versus activity and engagement. Because my mentor always always harped on the criticality of activities, how that's a keep people engaged for the long term, they get more a better experience, they have more fun, they make connections. But what I'm realizing more and more is oftentimes in an effort to over deliver value, we take out some of the room for magic. So when I'm coaching speakers, I'm like, if you're doing an hour keynote, it's great to prep for 45. And then you also have a section you can pull out if you know, inevitably the time changes, someone went too long, etcetera. So you're prepared for that stuff. So you don't throw the event off. But you also gotta leave room for your magic, because each of us has something that we do specially or engagement. And if you bring somebody on stage or have somebody stand up in the audience, and one of the things I'll do is like live keynote crafting, I'll say okay, give me your premise, give me this and then I can give them an idea of how I would craft this is the less I leave room for that. There's less room for that magic and like you and I we can give the same speech over and over and over and that can get boring because when you know a lot of people go oh, I want this like homerun speech but at some point if you give it 50 times in a row When you know when people laugh, and this, you can lose the connection if you don't focus on the audience, right, and you can lose like the energy in the spark. So that's why I love to leave in the room for audience engagement and live activities, because that creates the variability. But also, like you said, come to the event, talk to people. And then we then those things and use callbacks to other speakers. And that's where you add the novelty so that this place gets a customer experience and that killer signature talk that you always deliver.
 
</strong>Michael Hingson ** 30:29
Well, exactly right. And so even though it may be the very same talk, the the lack of boredom, or the excitement for you, as the speaker comes from all the interactions that you do, and the fact that you recognize every audience is different. And so you treat it that way. Even though, essentially the same speech may come out of your mouth, it's still going to be different. Yeah, exactly. So how did your original speech go viral?
 
<strong>Brian Drury ** 30:58
That is, it's one of my favorite stories that and I don't know if you experienced this, Michael, but I'm very quick to kind of downplay or minimize the things I've done, you know, like mentally, like, I'm very self critical. And I'm quick to go like, Oh, yeah, you did that, like things that were lifelong dreams that I achieved. Once I did, though, my brain was gay, but it's just, you know, it's my imposter syndrome. My negative voice is trying to minimize these things. And when people ask me about the stories, and I think back, you know, right now, it's like, Hey, I'm focused on growth, I'm focusing on the new direction, the new product, the new thing. And I appreciate this question, because getting to reflect is so important to see both the hard work, but the magic that it took for this to come together. So essentially, the way that it all went down was in 20. So for 2014 was my first ever Sean Stephenson training event. And at that event, I was it was three months after I lost my mom to pancreatic cancer. So I was 24 years old, I was feeling broken and lost, I was more existing than living like I was just kind of, I kind of shut off. Essentially, I said, and this is all looking back in the moment, I was just trying to survive. I found myself shutting off my emotions, because my brain and again, didn't realize this at the time, but my brain went, you love your mom more than anybody else in the world, like your mom, your dad, your brother, the closest people in your life, losing her hurt worse than anything you've ever felt. You're experiencing more pain, sadness, fear than you've ever experienced. So, love equals pain, emotions, equal pain, just shut off your emotions. And I'm a highly emotional dude, I'm a very, I feel things very intensely. So essentially, for a time, I just closed off this entire piece of meat because I couldn't I, I didn't know I didn't have the tools that I do now to be able to process and work through that in a healthier way. Now, I'd gotten into personal development, thank God because things didn't go too far astray. So you know, I said, if I'm, you know, if I want to cake for dinner, I'll have cake for dinner, if I want to have two beers for dinner, or I'll have two beers, but I'm not going to become an alcoholic, I'm not going to, you know, just binge eat all day. So I had some controls on it. So I didn't get too far lost, or I didn't like go start taking drugs to just try and numb the pain. But I gave myself some grace, which typically, I wouldn't do that. And I go to Shawn's event. And it was unlike anything I've ever experienced was my first personal development event. And at the end of the event, there's a testimonial, like I shared on one of the mics at one of the sessions that you know, I was crying and I was like, I just lost my mom, I don't know where to begin. And then there's a testimonial video at the end of that event where I said, this is the first time I've been happy since my mom passed. And this is what I want to do. Like, this is what I want to my life to be about. Because you don't even ask me he's like, What do you want to do is I want to be speaker and a coach. And it's moments like this where I tell the story. And I'm like, I'm doing that now. And I have to remind myself, like, someone said to me, even when things were really hard in that, you know, 2022 and I like almost no money in the bank. They're like, Brian, you are living your dream, though. Like you are a full time coach and speaker you're doing it doesn't mean it's always gonna be easy, but you're doing it and those reminders were powerful. So after that event in 2014, I said, you know, that at that point, I think I paid $1,000 for the ticket. And then I had to fly to Arizona to be there from North Carolina. That was insane for me, you know, I graduated with $80,000 in student loan debt, and I had a good salary, but I wasn't making like tons and tons of money extra. And I was paying bills paying loans. And so paying 1000 bucks for ticket was crazy because I had this huge debt and why should I pay that down? But that's when I started to invest in development in the way many people invest in stocks or a home etc. Because to me, I was like those skills that I developed can have not just a multiplying effect, but they can have an exponential effect on my ability to create impact and wealth. Because I was like I don't just want to do something for money. I've done that in the corporate job. I want This to be about my mission, purpose, passion, those words that are really big and scary, but I was like the things that I know my heart I'm meant to do. So for the next three years, I went to every shot event I could go to, I just found a way, sometimes I was taking a little extra debt, and I had to get a client to pay it off. And sometimes I grow my business, sometimes I took out a loan, but I found a way. And then every year, at the end of his events, he had his big year long coaching program. And it was a huge investment. Every year it got bigger, but you would get all this time with Shawn. And it was like a dream. And every year I'd see the people standing on stage that ultimately bought in and I'd say one day that's going to be would be me one day, it's going to be me. So in 2017, I'm at Sean's annual events called 10k speeches. And I have that feeling in my heart. I know I've been to all of his events, I know when the offers come in, I know what it's going to be like, but this year, he goes big, and he offers more than he's ever offered. And that group is going to take a trip to Hawaii together and you're going to get a one on one day with Shawn at his house, and you're gonna get events at these different areas and venues in person with Shawn you're gonna get all this time and monthly calls. And so I just found myself going, Oh, my God, this is the best offer yet. And he gets to the offer and says it's $20,000 to pay up front. Or it's $2,000 a month for 12 months. So 24 grand total. And my logical brain goes that there's no way I do that's just way too much. You know, like you have four grand and your business bank account right now and maybe like six in your personal so you don't even have the money to cover it. Now, and your business isn't consistent, like so just logically, I'm going through all this. But then lying in bed at night, I'm thinking about it. And the next day I come back. And it's the last day of the event. And I'm just sitting there going, Oh, my heart is calling me to do this. And so Shawn used to say your intuition can't give you all the answers because it operates off faith. And you know, for all your listeners, whether it's God or a higher power, or the universe or whatever you believe. And there was something in me calling saying it's like that call to greatness, that moment where something and you see something beyond what you're currently living, but it can't give you all the answers. Because you need to take a step you need to take action and operate on faith. So I'm sitting there and I'm freaking out. And then we come to a break. And now Shawn is one of my best friends. And he's up on stage and you're not supposed to go up in Iraq, but I go to his wife and like Mindy, I got to talk to Sean. I'm like, I just I just need a minute. I need to talk to him. Because it's coming up on the end of the event. I'm like, I think it's time but I'm so scared. And so she goes by you're not supposed to. And I was just like two minutes. And she goes, Okay, just real quick. And so I run out to Shawn on stage. He looks at me and he had this way of just seeing into you, you know, not just looking at you. And I'm crying like I'm losing it right? Because Shawn it changed my life. I want this so bad. This is amazing. I want to and so much, Shawn. And I don't know if cursing is allowed on your show or not. So I'll refrain but I said, Shawn, I'm f and terrified. I was like, I want this but I'm so scared. And I have tears running down my face. And he looks at me and goes, Brian, have I ever let you down? I was like, No. And he goes, so I got you. I said okay, he's like, so what are you gonna do? I was like, I'm gonna go sign up, you know, he's like sobbing and snot coming out. And he's like, okay, man, I'm excited for you. And so I went and did it that year, he gave everyone a cape. So he got this silk cape. Because the program is called Master heart. You are the master for our heroes. His whole thing was if I want to teach you to be a world class speaker, I've got to teach you first to be a world class human being. So the next year so I sign up and figured it out. Right. And it was messy and you know, building up credit card debt and my brother's like you have way too much debt. So I had to take out a loan to make it more manageable. And then my business grows a little and it was this all this stuff of just figuring it out. And we went to Hawaii together my first trip to Hawaii, we had group calls together on a one on one with Shawn and so the big thing at the end of the program was a speaker contest. And if you won the speaker contest, and Sean said you were ready, you will get the opportunity to speak on stage he does next event. So every year I'd seen his students that were always amazing. I was the youngest guy in the program. Three months before the event, he announces the challenge. We start preparing, we start rehearsing and I was doing the thing so many people do. I was going on. I've got it in my head. I'm rehearsing in my head, but I wasn't practicing. I'd written it out. I've never really practiced it. I got to my dress rehearsal three weeks before the event. And the whole thing was it was a 10 minute talk. You come in you give the speech and Shan Shan says okay, we're gonna get started and set the time when you hear the timer. I'm gonna give you three minutes of feedback. And that's it. So it's been an hour. It's real quick. I come in. I'm all confident I thought I had things under control and bombed I gave one are the worst speeches I've ever given. And it timer goes off. I didn't even finish I was it was just terrible. And Shawn would lovingly give you harsh feedback. So he would tell you the truth. And he goes, Okay, Brian, that was terrible. And I was like, I know, I know. And he goes, but I want you to know, everyone's dress rehearsal sucks. And it's okay. You know, it's like, it felt a little better. But I still I was like, I just blew and he goes, I'm gonna give you a challenge three weeks before the contest. Because I'm gonna give you a challenge. I want you to scrap this entirely what you've been working on for three months, start fresh and do something different.
 
</strong>Brian Drury ** 40:38
And I was like, I got it. I was like, Shawn, how could you ask me to do that the events coming up. This is my best story, my best speech and I was telling a story about my mom's battle with cancer. And he goes, Brian, you're becoming without even realizing it. Your identity is becoming the guy who lost his mom, when you talk about all the time. It's your main story. It's your main thing. And you lead with that, because it's a way to get to a deeper conversation quickly. But there's so much more to you than this. He goes, your mom saw it, I know it. And I want you to show yourself that you are so much more than this one story in this one experience. And I think there's an even more powerful story you could tell that will help you realize that you're more than this identity. And so the next week, I had my one on one day with him at his house. So now it's two weeks till the event. He takes me through an activity I remembered a story that I hadn't thought of in years. So I just decided Alright, it's time because he used to say this thing. Don't pad the fall. So so often, you know, when we have something coming up, we pad the fall, we give ourselves an outright like, Oh, I didn't sleep well. I didn't practice enough. If I had really rehearsed I would have done better, he said so don't give yourself the out of the excuse playful out fail spectacularly but go forward, fill out and surprise yourself. So for the next two weeks, I worked as hard as I possibly could add ever worked on any speech ever. I practiced every single day I wrote the speech. I rehearsed it, I did it for friends. I revamped it. I was doing it every night as much as I could because I'm still working full time. Then I fly to Arizona for the event. The night before the event. My Uber driver asked me why I'm there I say speaker contest, he goes want to give me the speech. So I did it for my Uber driver. I did it for every person I could that was willing to listen. And then we have the speaker contest at Sean's house the next day. I was the youngest guy in the program. And I ended up winning the contest. And they said we'll text you tonight and let you know when you're going on. So typically, in the years prior, it's I'd been every event they would have the speaker like in the middle or the last day around when they were going to make the offer the pitch. I got a text around 10pm That night, the event is the next day. And they said we're gonna have you go on first after Sean. So he's gonna start the event. And then you're the first speaker they see. And he brings on all these world class speakers and people in marketing and sales. And I'm like, oh my god, I'm the leadoff and he's saying he has that much confidence in me that he's willing to put me right after him. You know, this is his showcase students. So pressure goes out. But at that point, I'd done the prep, I'd done the work, I knew I was ready. And I even set my goal not to win the contest. My goal was to give the best speech I've ever given because that was something I could control couldn't control if I won or not. But I could control given the best speech. So when I knew I was going on the next day, I just said that's my goal again. Now I'll give the best speech again I've ever given. So I got on stage, I do it. It's my first standing ovation. It was one of the most validating experiences in my life. And Tony Robbins says proximity is power. You know, we often hear you become like the five people you spend the most time with your circle matters, all these different phrases. Two days later, the founders of a company called goal cast were speaking at Sean's event as well. Now gold cast is like an internet motivation company. And they make motivational videos and they do clips and find like speakers and bring them up to like, they have all these incredible speeches. And I've been watching their stuff for years. I love their stuff. So after they talked and they came down off the stage, I wanted to talk to them and thank them because I was Listen, your work has impacted me so much. It's helped me through so many tough days. So I'm thanking Salim is one of the co founders. And he goes, Brian, I really appreciate it. So tell me why are you here? I said, I spoke at the event. I was one of the speakers in here. So I'd love to see your speech. And I, I lost I was like, oh, like and he goes, No, no, he is I'm not saying we're gonna use it. I'm just saying I'd love to see it. And I said, Hey, just the fact that you want to see it. After the event, I sent him the speech. And you know, even the editor for Shawn's programs had to like work, pull some strings to get it done faster. It sounds like there's this huge opportunity. Didn't hear first from Celine for like two months. And then all of a sudden, I get an email it says your video goes live on Monday. And I still didn't even believe it. At that point. I was like, I don't want to assume you know not until it's out there live. And then a week later it goes live and it gets out to the world. It his million views in the first day. Then it hits 10 million in the first week. I'm having people from all All over the world reaching out to me, I'm having friends I haven't talked to in years go, Oh my God, I know this guy. And it was just surreal. It was my first experience with virtuality. And it was incredible and overwhelming in many ways. But it was also just proof of what Shawn had talked about. When you play full out, you don't pad the fall, you give it your all, you have no idea where your story can go, and how much reach it can have. And there was so much magic that took place in so many little things about being in the room and knowing who goal cast was, and just going up to thank them not asking anything, and that turning all into this incredible thing that really changed the course of my career and my life, was that speech going viral? Because that's a large part of why I'm doing what I am today.
 
<strong>Michael Hingson ** 45:42
So what exactly do you do as a coach? What do you coach about?
 
</strong>Brian Drury ** 45:47
So my coaching is primarily, I think, to give the broadest stroke is effective communication. Because I help people with this in a variety of ways, and what I've seen in my career, but also this is true of every coach I know that continues to iterate and find what works and change their niche to better fit was, it's an amalgamation of everything that I've done. So I spent years studying psychology and human behavior and habit change, and storytelling, and all of these different elements. So I have an ability to help people craft their stories in the most effective way to take people on a journey. So what that's led to is, Keynote crafting is one of the areas where I help people craft keynote speeches, or TED Talk type speeches, and help them actually go through and step by step craft a world class speech. But then I also have presentation skills. So when I'm doing corporate trainings, recently, I've done an event called elevate your elevator pitch, excuse me, where, and helping them create a redefined, reimagined elevator pitch, because I don't like the original one or the way people typically do it. I do events on non cringy networking is another one that I do. Sales, like effective sales, pitch and presentation skills, public speaking skills. So as you said, I go to the clients with kind of my list, I have a PDF of my programming guide, which is standard offerings, here's, you know, three of my development trainings, here's three of my business development trainings. And then here's five keynotes they can choose from, and then that prompts, the conversation gets them started, I understand very clearly what they need and go from there. So with coaching, I have done group coaching, I've done one on one. And then also, I have the corporate training side. So what's been great about My business is building it in a way and again, it's taken, it took years and years of testing and iteration to figure out what I wanted to do and where I could bring the most value. But for the right audience and market, if they're an author, and they're about to go on a book tour, having a signature talk that they know really hits and is going to help them sell books and get more exposure and press is huge. I've done media training, I've helped C suite executives prep for big sales pitches and offerings. I've helped people with I've worked with these soldiers medal winner. So it's the third highest commendation, someone can win in the US military. I'm helping right now a former Navy Special Ops rescue swimmer, I've helped people in training development. So I'm getting to touch in all these different worlds and help people with all these different elements. Because essentially, at the core of everything I do is I'm going to help you have confidence and clarity in your messaging. So whether that's helping you craft a more effective one liner, and you know, digital presentation, or having a speech or a short form talk, what I help people do is understand how to more effectively present what they do to not just like look confident, which is one thing, but it's to feel confident, and to do so in their authentic voice. Because a lot of what I help people do is shed the nonsense that we think we have to put on to be taken seriously or to be credible, I help them get rid of that. So they can focus on creating something that is authentic to them, and helps them grow their business, increase their impact, etc. So those are really the primary areas is my group in one on one coaching. And then I do have like individual consulting I do on a more ad hoc basis. And then the corporate trainings where I'm doing, you know, two to four hour trainings on a specific topic related to that audience.
 
<strong>Michael Hingson ** 49:18
Yeah, certainly exciting. And you certainly have come a long way since April of 2022, haven't you? Well, you, you prepared for it. So it's not like you've come a long way since April 2022. You'd been preparing a long time before April 2022. But you finally made the leap and decided to put it together and actually do it. Right.
 
</strong>Brian Drury ** 49:38
And that's the big thing. You know, you hear all the time we were like, Oh, it took 10 years to become an overnight success and blah, blah, blah. And, and that was one thing I learned very early on early on is there's no shortcuts. And so the thing for me is there are no shortcuts but there's better strategies and so through mentorship, you can find the strategies that work and then it just takes you putting in the work to get the results and And what I found here, and oh, now it's August of 2023. It's crazy, because it's August 31, I can't believe it's already September. But what I have found for me has been the best thing for building business is person to person connection and referral based business. Because so many people go, I need to build a big social, I don't have any impressive social following, I don't have a big email list. I mean, my email list is, I think, less than 200 people right now. But what I have found is by really focusing on over delivering for each client you meet, really understanding their needs, and then building good relationships. It's one of the best ways to do this, because people often forget, especially in entrepreneurship, you're the brand, you're the business, you know, when you're the face of it as a speaker or a coach. But the big thing is, people aren't just booking you for your expertise, your credentials, or what you've done. They're booking you for you. So I remind clients of this all the time, like, if you just connect and really genuinely care about the people you're working with, you're going to build stronger relationships and make real connections. So you have friends and clients, it's not just all business all the time. And if you're some diva speaker, who, you know, has a writer that says only read skills in the bowl, when I get there and you're hard to work with, and you're difficult to communicate with, even if you're exceptional, people are less inclined to book you. So what I love is meeting new people and building relationships. And that's what I do. And it's not this, you know, of course, as business grows, I'm working to hone the processes and create client acquisition funnels, there's all these things that I am working on. But for anybody that's afraid to get started it start with your network, look for areas to bring value, and then look for opportunities to get in front of people. And that's why I tell people it's if you have a high value clear, like high value and clear value proposition offer that you can come in and train somebody's company on where you can get in front of 20 or 30 or 40 people to talk about something give value first and then make an offer to connect after so that's a big thing for me is whatever it is, is get started and get rolling because he learned so much more by getting in and implementing and trying and all of this versus you know, the theorizing or drowning in the you know, I'm just going to post on social media and hopefully people will come get come to me it's like for me it's far better to create direct real meaningful relationships and build from there and at you know, as a result of that, like you said, there have been a lot of things in motion for a long time and for me you know my dad is a great sales person he spent 30 years in sales and you know good authentic real sales not like used cars Carmen used car salesman type of straight like authentic genuine relationship based sales and so he's taught me things throughout my life my mentors have taught me and so for me it's not pushing it's not forcing it's not trying to you know, not everyone's a prospect if they're not not everyone is so treat people like people get to know people and then where mutual value exchanges become possible then explore those and so I've been able to build my business and I've had again my best month ever in August better than my best quarter prior and there are a couple of things that if any, like I'm there's lots of things out there like lines in the water so I'm playing the long game in multiple areas but I'd say the biggest thing for anyone considering this route don't count on any of them because I have had things that seem like a sure shot that fell through I've had yes is that at this point of payment fell through so don't expect it Don't count on it. But play the long game, build relationships, ask for referrals make it clear what you do, and it's incredible what can come
 
<strong>Michael Hingson ** 53:33
and that is what it's all about. Well, I want to thank you for being here with us again, this has been every bit as fun and inspiring as I thought it would be. I hope it was for you. Last question. Have you paid off your student loan yet?
 
</strong>Brian Drury ** 53:50
No, but I have paid I think I'm down to like 20,024 22,000 80,000 from 80,000 so you know that's the thing is I have I looked at it was like yeah, I really love to pay those off. But as I've been playing the game you know it's like figuring out how to so I have never missed a payment I'll say that so even in my dark times and I'm still paying the loans because I'm like I want to find a way to do this while paying them off. And ideally if I hit some of my bigger goals this year I could almost completely or completely wipe those out so working towards that for sure but it was something where find a way to create manageable debt and then continually pay it off but not quite there yet but my brother's a financial advisors reminded me several times and said like Brian to have paid off in almost three quarters of that by 33 years old which I am now is huge. So instead of going I still got 20 grand I gotta go hey I've come a huge way with all the ups and downs so yeah, so I hope by the end of this year to be like a Michael I did it all gone. You know push that and click that final Pay button and just wipe it out.
 
<strong>Michael Hingson ** 54:58
Let us know when that has happens. Well, I want to thank you. Cool. Well, I want to thank you again for being here. This has been a lot of fun. We'll have to figure out what to do for a third one, but this has really been enjoyable. Absolutely. Tell us again, if people want to reach out and maybe take some opportunities to get coached by you or look for you as a speaker or whatever. How do they do that?
 
</strong>Brian Drury ** 55:20
So best way, the Brian Drury on all social media. So t h e b r i a n and then d r u r y. So D as in David r u r y. So at the Brian Drury on our social media, I'm most active on LinkedIn right now. So you can just search me you'll find me very easily on LinkedIn. And then if you want to email me directly, oh, sorry. Also my website <a href="http://thebriandrury.com" rel="nofollow">thebriandrury.com</a>. So everything social is the Brian Drury, or the Brian <a href="http://Drury.com" rel="nofollow">Drury.com</a>. And then my email again, I'll do my spelling bee here. So Brian at Guide 2 <a href="http://speaking.com" rel="nofollow">speaking.com</a>. And that's the number two. So B r i a n  at G u i d e, the number two, S p e a k i n <a href="http://g.com" rel="nofollow">g.com</a>. So I feel I really feel like I'm at the National Spelling Bee. So this is the best way to reach out if you want to book me for an event or coaching, or connect or just share some feedback, Michael, and I love feedback. And we do Piper show. So he has like an insight you want to share? You can send it to me, I'll let Michael know. So we'd love to hear from everyone listening.
 
<strong>Michael Hingson ** 56:22
And that goes the other way as well. If you want to share with me, I will let Brian know we would love to hear from you. You can reach me in a couple of different ways. We're on LinkedIn especially and Facebook, at M Hingson and LinkedIn is Michael Hingson and but you can reach me at Michael m i  c h a e l h i  at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear from you. We'd love to hear any referrals that you might have that might want to be guests on podcast, unstoppable mindset. And in general, any thoughts that you have, we all want to know them. So please reach out and let us know what you're thinking, please give us a five star rating. Wherever you're listening to us. We appreciate that as well. And I just want to thank you all for the time that you have put to listening to us today and for being here. And Brian, once again, thank you for making this possible and being here and for giving us so many insights again today.
 
</strong>Brian Drury ** 57:23
Thanks for having me, Michael. I look forward to it again. I'm looking forward to getting to know you better and better and hopefully meeting up sometime soon because we're both in Southern California. So thank you for having me. It's always fun man. It's great to see
 
**Michael Hingson ** 57:39
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a> . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Trilingual Presentation Coach and International Speaker, Part Two with Brian Drury</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8413eec4-0bf7-4c74-9f57-b8cb95ade49d.mp3?source=rss&amp;ext=asset.mp3" length="85985211" type="audio/mpeg" />
<itunes:episode>205</itunes:episode>
</item>
<item><title>Episode 204 – Unstoppable Shaman in Journey with Aaron Waldron</title>
<guid isPermaLink="false">https://pinecast.com/guid/0adffd2a-65bb-4999-9a9c-85b496bd6ca8</guid>
<pubDate>Fri, 09 Feb 2024 10:00:48 -0000</pubDate>

<itunes:duration>01:04:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9a215c3b-b40d-4275-8ba7-16078f9b0383/UM204-Aaron_Waldron-Coverart.jpg" />
<description><![CDATA[<p>I think I am safe in saying that my conversation with our guest, Aaron Waldron is one of the most unique and stimulating one I have had the honor to have. Aaron has, through their life, had a number of run-ins with parts of organized religion which, as they says, left them quite traumatized. Even so, they firmly believes in God and knows that God is in and all around us as they will tell us.</p>
<p>In their life, they spent five years in the military. They also have spent much time searching for what they feel is their life’s direction. As you will learn, they currently are pursuing a Doctorate of Ministry degree.</p>
<p>One of the fascinating things about Aaron is that they have determined that they need to refer to themselves in the third person which they feels God is leading them to do in order that they remove more of the “I” out of their world. They will talk about their dissertation and their creation of the concept of Public Space Communities. I leave it to Aaron to explain this.</p>
<p>I hope you find our session today as fascinating and thought provoking, as do I. It is always wonderful to learn about different points of view and how we should explore integrating them into our own thought processes.</p>
<p><strong>About the Guest:</strong></p>
<p>My name is Aaron Waldron; we are a 36-year-old religiously traumatized Theopoet: a Shaman in Journey. Our pronouns are they, their and them. We do not identify in the singular first-person pronoun (I), but instead, we identify as a collective third person pronoun (we). As a we continue to develop into a Path-Maker trekking unfollowable paths that take us on a Journey towards Self; we are currently in a doctoral process at the New York Theological Seminary seeking to develop spaces between larger spaces that offers community for religiously traumatized people and study a complicated form of suffering called, &quot;religious trauma.&quot; It’s my own religious trauma that inspires me to empathize and study religious trauma among humans in the 21st century. We seek to understand our Self through suffering entangled in religious trauma.</p>
<p>We were born and raised under a Full Balsamic Moon (Often relied upon as a source for inspiration and energy) in Brooklyn, New York on March 15th (My Zodiac is Pisces) in the year 1987 C.E.; surviving the NYC shelter systems since we could walk with our Mother and younger brother. We have experienced religious trauma all our life. My Mother, a primal relationship embodying the Mother archetype, was colonized by a hateful religion (colonized Christianity) that forced her to be an extension of an invisible oppressor. We grew up hearing things like: &quot;Aaron, I am your Mother and God commands you to obey me.&quot; We typically were punished by reading the Bible in my underwear while kneeling on rice with my face in a corner. Barriers of religious hatred prevented me from being my natural Self. Living under this imprisonment and oppression caused me to develop suicidal thoughts while attending the High School of Art &amp; Design. After attempting and failing twice, we settled to venture into college with the support and encouragement of our Nana.</p>
<p>During my first year at college, my girlfriend at the time was pregnant; we decided to drop out of college and joined the Army to provide for my beautiful daughter Serenity. During the time the &quot;9/11 Attacks&quot; made joining the military very enticing and patriotic. After serving about five years (2007-2012) and deploying to Iraq in 2010 for a year; we closed that chapter of our life and transitioned back into civilian life in 2012. We were homeless for a while, living in our car and going to school. It was an interesting time in my life, the friends we made got us through some dark times and we are eternally grateful. Ended up in Atlanta, GA helping homeless veterans get housing and employment as a &quot;case manager and recruiter.&quot; We loved helping people who were in situations we have been in- we were able to empathize in ways others couldn't at the time. One day we experienced a Theophany (encounter with God in Dream) and we felt that God wanted us to know more about what God is or can be. So, we travelled back to NYC and enrolled in The New York Theological Seminary.</p>
<p>We started with their certificate program and found our Self boldly stepping forward to enroll in the Master of Divinity program (M.Div.-a 4-year degree at the time) with a few college credits but no degree yet. During my spiritual and religious journey to find meaning in God and my Self, we married our Life Partner, Yesenia Fernandez, met my kindred spirit, Rev. Lopez-Joel Dautruche and started to understand what love is and how to love my Self. The idea of God transformed in indescribable ways; we felt called or pulled to study in NYTS's Multi-Faith D.Min. program. My dissertation is a large part of my life, it’s an expression of what we are feeling and thinking, as well as what we have experienced. We wept uncontrollably in the first semester after realizing we must authentically commit our Self to this Journey. It was the first time in my life that we didn’t feel scared anymore to be our Self. By boldly stepping forward and developing this &quot;unstoppable mindset&quot; we call: &quot;a Path-Maker.&quot; All of our life's suffering and trauma to include religious trauma has brought us to this moment in existence and we feel deeply humbled- If not for God emerging within me, we wouldn’t have stepped off-path to pave our own unfollowable path.</p>
<p><strong>Ways to connect with Aaron:</strong></p>
<p>Website: <a href="https://www.ashamaninjourney.com/" rel="nofollow">https://www.ashamaninjourney.com/</a>
Email: <a href="mailto:ashamaninjourney@gmail.com" rel="nofollow">ashamaninjourney@gmail.com</a>
Invite to Public|Space Community: <a href="https://public-space.mn.co/share/otOyc_jjtbH0DOyY" rel="nofollow">https://public-space.mn.co/share/otOyc_jjtbH0DOyY</a>
YouTube Channel: <a href="https://youtube.com/@ashamaninjourney" rel="nofollow">https://youtube.com/@ashamaninjourney</a> <a href="https://www.youtube.com/channel/UCKROus_PpjszPrz2lT9iGDg" rel="nofollow">https://www.youtube.com/channel/UCKROus_PpjszPrz2lT9iGDg</a>
Instagram: @ashaman_injourney
Facebook: <a href="https://www.facebook.com/aaron.waldron.5454" rel="nofollow">https://www.facebook.com/aaron.waldron.5454</a>
Linkedin: @AaronWaldron
a Carrier Raven Newsletter: <a href="https://mailchi.mp/24ab73d6b1c1/a-carrier-raven?fbclid=IwAR35lB07oc1rwmsBUVG1fR4oYJDqrnLFfMw6H5wQ83JPw2rwDc8yA6LCxuY_aem_ASoQiPP_BGFeKopkir_8gAr4pD4RuOAp6bW6s7z9Q4zjrUWL1ic-6yYLUGJij1dlUjs" rel="nofollow">https://mailchi.mp/24ab73d6b1c1/a-carrier-raven?fbclid=IwAR35lB07oc1rwmsBUVG1fR4oYJDqrnLFfMw6H5wQ83JPw2rwDc8yA6LCxuY_aem_ASoQiPP_BGFeKopkir_8gAr4pD4RuOAp6bW6s7z9Q4zjrUWL1ic-6yYLUGJij1dlUjs</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, hi, I am Mike Hingson. And, I want to welcome you to unstoppable mindset. You know, on unstoppable mindset, we get to talk to all sorts of people who have many, many different kinds of life journeys. And as I tell people, my most important goal on unstoppable mindset is to show every one of us who is listening and participating that we can be more unstoppable than we think we can. And unStopability is something that is different for everyone in the world. It's not the same necessarily for you or for me, or for our guest, Aaron Waldron today who comes to us, he describes himself as a shaman in Journey, religiously traumatized, I'm interested to hear about those things. And from talking with him a little bit before I know he's got a really interesting story to tell. And I want to get to it, I'm anxious to to hear it and to have a good conversation with with with him. So Aaron, welcome to unstoppable mindset. How are you?</p>
<p>**Aaron Waldron ** 02:20
Thank you for having me, Michael, really appreciate it.</p>
<p>**Michael Hingson ** 02:23
Well, why don't we if we could, at least a little bit. Why don't we start out with you talking maybe a little about the the early era and you know, growing up or some of those things and give us a little bit of idea of things that maybe helped shape the way you are today and so on? Definitely.</p>
<p>**Aaron Waldron ** 02:41
Well, we started, we were raised in New York, New York City.</p>
<p>**Michael Hingson ** 02:46
Let me let me interrupt if there's one thing I want you all to understand. Aaron speaks in the third person. I should have said that. I apologize. And he'll probably explain more about that. But I just want you to understand that that is what he's doing. So I'm sorry, Aaron. So you so born in New York City?</p>
<p>**Aaron Waldron ** 03:04
Yes. We were born in New York City, Brooklyn, New York. And we were pretty much poor, our childhood, living along shelter systems, living off public assistance and whatnot. So it wasn't until after high school that, you know, my life started to expand outside of New York. And I joined, we joined the military. We joined the army specifically. And when did you get out of just that was in 2007. Okay. And that was out of, you know, trying to provide a better life for my child at the time, my daughter, and just climb out of the hole that we were in, you know. So yeah, we did have military service five years one tour to Iraq. And that was in 2010. And then we left the military in 2012. March, and started trying to acclimate back into the civilian world since 2013, really, but we found ourselves drawn to the nonprofit, you know, just trying to help people. And so we ended up helping homeless vets find employment and housing down in Atlanta. And that was a really interesting experience for me. It really helped me deal with my own PTSD and my own mental health issues, you know, struggling with memories, loss of people, things ideas, lack of money, support, you know, just really in a bad place mentally Lean, but, you know, this inner perseverance, you know, just push this through to become a different, better person.</p>
<p>**Michael Hingson ** 05:11
What was it like coming back from the military coming back from Iraq and the military in general and then integrating in? I've never really had many discussions with people about that. But I I'm sure that it must have been an is a challenge for anyone, because you're going from one kind of a culture that you became engrossed in when you join the military to now a culture that maybe you were used to before, but it's, I would think, sort of totally foreign, because it's not what you did for a number of years. Your case fives.</p>
<p>**Aaron Waldron ** 05:49
Yeah, you're right. It was a completely it was like acclimating to a language that you have forgotten. You know, in the civilian world, there's a language, a way of understanding things, a way of operating and living and existing. But in the military, you know, it's centered around these three concepts, right place, right time, right, uniform. And so it really makes life different, it makes it simpler from a soldiers perspective. You know, if you focus on those three things, you'll exceed and be successful, you know, mission accomplished. But when you come to the civilian world, it becomes so much complex, more complex, because you know, you can wear the right uniform be at the right place at the right time. But you're still not enough.</p>
<p>**Michael Hingson ** 06:41
And a lot of people, and a lot of other people aren't necessarily in the same place that you are.</p>
<p>**Aaron Waldron ** 06:49
Right? Exactly. Statistically, most people, veterans don't really do well, when they have to acclimate back into society, because it's just, we're not accepted, there's no space. For us, there's no bridge in between what you did to serve your country as a skill as a job. And then crossing it over to something you can do in the civilian world that's not so focused on violence or bringing about violence. You know, there's a lot of great organizational skills that we develop leadership skills. This is something that most civilians lack the ability to work well with others, you know, and then it becomes a strong suit, when you come through the military, even at the basic training. So</p>
<p>**Michael Hingson ** 07:40
it's a lot to get used to, needless to say, yeah, yeah. Like, what, how to? I'm sure you've thought about this? What can we do societally to change that so that people who are here become more accepting or more understanding? Or? Or maybe it's that there needs to be done more than the military? But how do we deal with that? Because it certainly shouldn't be that way. It's got to be pretty traumatic, all the way around. And</p>
<p>**Aaron Waldron ** 08:13
definitely, you know, that's, that's, that's tough, because, from my opinion, these initiatives to help bridge veterans into society should come from the same population. You know, it shouldn't be led by veterans. You know, we have programs or initiatives that are spearheaded by civilians with no experience, then it comes off a little insensitive, and it doesn't consider the many complexities that a veteran is aware of, and is dealing with. So there's, you know, a dis attachment, a disconnection, you know, so when we go to the VA, and we're talking to the civilians that are just trying to do their job, they're not fully understanding what we're dealing with. And so it should be more vets, you know, becoming like peer support specialists or, you know, things of that nature. There should be opportunities for vets to come back and help mentor other events and help in that way. But yeah, that's just my two cents. But I definitely believe it's a very complex situation, and there's no easy solution.</p>
<p>**Michael Hingson ** 09:26
Do you think any of that is changing and more bets are becoming involved in various ways? Yes</p>
<p>**Aaron Waldron ** 09:31
and no. Yes and no. Like there's opportunities for vets to start businesses, yes. But the lack of training and no house is not there. The guidance, you know, a lot of vets are dealing with trauma, you know, physically and mentally and even to the extent of religiously and spiritually, and it's preventing them from having a successful wholesome life. You know, a lot of them are dealing and struggling on a daily basis with regret. Thoughts of loss, thoughts of not having, you know,</p>
<p>**Michael Hingson ** 10:13
and thoughts of the things that they had to face when they were in the military and possibly overseas. Dealing with operations?</p>
<p>**Aaron Waldron ** 10:22
Yeah, exactly. Yeah. So</p>
<p>**Michael Hingson ** 10:24
it's kind of no fun. Well, so you did come back in to the, to society. And you're, you're working to make your way. And you've been doing that for what now? 10 years? But what what's it been like? Or maybe I should ask a different question. What have you been doing? And and what is it evolved to for you?</p>
<p>**Aaron Waldron ** 10:49
Yeah, that last 10 years have been indescribable. We had a very divine moment, as a dream. And in this dream, we felt and believed that we had an interaction with God, and gave us a message to come seek and find God, no God more. And in our life, at the time, we were struggling with the understanding of God, we were in religion. And we were asking a lot of questions to the local pastors. And a lot of these questions ended up going to places like, well, you just have to eventually you just have faith, you know, or it was you shouldn't question God so much, you know, things like that. So having this dream kind of felt like it was empowerment from God, the universe, the greater that created us, you know, like, saying, Come find me, We're not hiding from you, you know, like, come get to me. And so the come getting to know me, led to us going to seminary, of all places, we've been to college a few times, but never completed our degree, and then found ourselves with a couple of college credits applying to the masters of divinity at New York Theological Seminary, and getting accepted. That was really a big one for us, because it was just like, on paper, it looked like a no brainer, this person should not come in maybe because they don't like they lack credentials, or whatever. But honestly, through the grace of God, it just, we were accepted to the interview. And we were on probation, academic probation for about a year. And we demonstrated that, you know, we could exceed maintaining above 80%. And we kept going, you know, and as we Interesting enough, we thought we were going to become more Christian, like, you know, and get into that. We even was attempting to become a reverend, and go through ordination. And even that process was very traumatic for us. And we were surrounded by insensitive peers that just didn't see that something was wrong, something didn't feel right with Aaron. And for a lot of other people, too. It wasn't just Aaron. And before you know it, we had to just listen to this voice inside of us that said, maybe this is not your path. Maybe you're not intended to go down this road. You know, it's not saying that it's a bad road. It's just saying, maybe it's not for you. And from that moment, we've just been constantly having this organic conversation with an inner source that we believe is God, you know, guiding us, counseling us, you know, the spirit, you can call it, and being led by the Spirit has transformed us in indescribable ways that we never imagined to be a shaman and journey. It just came about.</p>
<p>**Michael Hingson ** 13:58
Tell me more about that. What does that mean being a shaman and journey? So you would please?</p>
<p>**Aaron Waldron ** 14:04
Yeah, of course, there's a lot of different definitions or descriptions of a shaman around the world. Typically, they are holy, sacred people. People that traverse the physical and the spiritual side of life. But there's also a definition of shamanism or shamans. That applies to everybody, everyone's a shaman. But to acknowledge yourself as a shaman is to acknowledge that you are on a pursuit of a higher version of yourself, you're awaken to a certain degree, you see things differently, and you're not looking to follow so much, but to really embody this natural leader, you know, and we give description to this as a path maker, which can be anybody regardless of your ethnicity, your gender. You know, anything like every human has the capability of, you know, making their own path. So ultimately, you know to be a shaman is just to be that it doesn't require you to have magical powers or you don't necessarily have to be born from a certain tribe. Again, these are all traditional views, yes, and they're all respected, but they're not absolute. And to be a shaman is to also step into nothing is absolute, is to accept the in differences in the world to, to see that other is you and you are other. And I see that, you know, it's about your ego, and it's about you and to be a shaman is to step into a higher state of consciousness.</p>
<p>**Michael Hingson ** 15:46
So you do you kind of think if I want to ask this, I guess well, I'll just ask. So where do you fit what you do or believe into the world of what a lot of people face here in this country? Which is Christianity? Do you reject Christianity? Is that a just a different path? Or what?</p>
<p>**Aaron Waldron ** 16:16
No, yeah, thank you for that question. Reject is not something that we're doing. That's not the way to describe it. But we've been able to step out of this field poetic for walls of religion, and see that there's the many that are trying to describe God are all right, and all wrong at the same time. And so being that America is a Christian hegemony, and is predominantly dominated by Christian values and beliefs, the belief that there's one God, one savior, it falls into this absolute idea. And that's where it gets dangerous, because then you have people that believe they have to forcefully convert others to save their soul, by any means necessary. And we have data that demonstrates how you know, religious conversions around the world have also demonstrated killing people. These are not just harmless acts, these are violent acts to force people to belief systems, that they believe they're doing God's work by saving this person's soul by converting them into something that is not natural to them. And so that's just like burning down the Amazon, it's equivalent, you know, when we go around with our beliefs, and Christianity has been doing this around the world, historically. So this is nothing new. It's just we believe we're in a time where we can start articulating and understanding that Christianity is not the one sole religion, that's the saving grace of the world, and all existence. It's a very strong popular religion, but it has been hurting people along the way. And we cannot, you know, continue to overlook that. And so with that, we stepped out or stepped from that step outside that space of Christianity, and religion, for that matter, to help people that are navigating how to pursue God outside of these common strong religious avenues of belief and traditions.</p>
<p>**Michael Hingson ** 18:36
So you got a master's degree in divinity and you're now working on a PhD? How does the the school the college where you are fit in to your beliefs? Or how do people their receive you and your thoughts? Interesting</p>
<p>**Aaron Waldron ** 18:54
enough, Aaron is received with love and acceptance, because people that know me know, we're not a violent activists. We just are an advocate of our experiences. And it just so happens that there's hundreds of 1000s of other people that experienced similar things, such as this idea of religious trauma, and the effects of it and how it affects us in forming our identity, navigating the world, understanding who we are connecting with the thing, the thing that we can't see or describe, you know, this, this idea of God, you know, so it's kind of if you think about it, we're rethinking church beyond church, creating spaces for people to gather and still feel welcomed and feel encouraged to pursue God, outside of religion in their own ways. So yeah, that's all we're really doing is being a path maker embodying this idea that we're paving a path that others can learn from and see that you can do it too.</p>
<p>**Michael Hingson ** 20:15
And that, I guess, is why I asked the question, because the I'm sure that the perception of a lot of people is that schools of divinity, like that are just Christian oriented. And the reality is, they're not they're God oriented, which is very possibly a whole different thing. Yes. And it's so important. Go ahead. Go ahead.</p>
<p>**Aaron Waldron ** 20:39
No, I was just gonna say, especially because the seminary is one of few seminaries in America that have a multi phase program at a doctoral level.</p>
<p>**Michael Hingson ** 20:52
And so classifying is always tough. What would you be classified as then in that multifaith program?</p>
<p>**Aaron Waldron ** 21:00
I guess using their grouping terms would be falling along the spiritualist. Okay, track. Okay.</p>
<p>**Michael Hingson ** 21:10
Yeah. Cool. Well, you know, again, I think, personally, that it's all about God. And, and you can talk about Jesus, you can talk about any nun, any number of things, but it's still ultimately in Jesus would would say in the Bible, that it's really all about God. And as he's pointed out, I am my father are one and so are all of you. So it really is, or ought to be viewed. In the same way, unfortunately, we, we do tend to become very limited at times and what we do, which is something that that then tends to create a lot of the separations that, that we face. It's true. So what's your PhD thesis on? For clarity, it's</p>
<p>**Aaron Waldron ** 22:05
not a PhD, but it's a demon. But my, it's a dissertation, my dissertation is on, or called, between space. And the idea is to create spaces in between larger structures of spaces, such as religions, to allow people to gather and develop, share, and to be heard, by being listened to. So we created a digital community. And this digital community for the last eight months has been thriving slowly, really drawing people that are interested in developing themselves outside of religion, people that have been hurt by religion, and are trying to navigate and figure out what part of that that hurt belongs to God, and what part of that hurt belongs to humans, decisions or choices, or immaturity. So this space allows that to happen. We also have a teaching space that we use films, it's called between film, it's an artistic field poetic approach to helping us navigate and understand a lot of different complicated spiritual mental ideas, you know, such as the self, the shadow, the development of self through a hero's journey. Community, what can that look like a meta spiritual community. So we been looking over films and talking over them, they're pretty cool. And it's really great, because a lot of people get intimidated by books. And so with this kind of teaching approach, people are just jumping in, they're like, Oh, I saw that movie, or we watched the clip, and then we talk about it. And it's more inviting, you know, there's no gap, thinking. There's a lot of people thinking that, you know, they gotta read a lot to be smart, but we're naturally very highly intelligent as humans. And, you know, we spend a lot of our early upbringing not being cultivated, but being conditioned. And so this approach also is trying to help people recondition their minds and kind of decolonize their minds so that they can go about identifying themselves identifying with spirituality, they want to formulate and use for their own well being without tarnishing them and putting them down and telling them what to do.</p>
<p>**Michael Hingson ** 24:39
Yeah, I guess I said PhD I should have probably said Doctorate of divinity is that correct?</p>
<p>**Aaron Waldron ** 24:46
Doctor of Ministry doctor and Dr. Ministry, okay.</p>
<p>**Michael Hingson ** 24:49
Okay. Anyway. Okay, well, good to have the right terminology. But so that is what the public space community is about. out the things that you're talking about</p>
<p>**Aaron Waldron ** 25:03
is rotation. Yeah. So did</p>
<p>**Michael Hingson ** 25:05
is this a concept that you created? Or was this something that was already around? And you are, you're studying it more? Did you create it? As I say?</p>
<p>**Aaron Waldron ** 25:15
No, yeah, we started it actually. And it's based out of our own experiences and traumas. So we went about this idea of formulating a community and space that was hyper focused on the digital. So we meet through zoom, or some form of digital meetup. And it also allows us to not focus on the physical gathering. And there's a lot of complications that come with the physical gathering, as you well know, you know, with even disability. And if you have a congregation that is physically disabled, and you're in a physical church, and they're arguing over physical space, that's something that we alleviated by just focusing on the digital space, so that we could really focus on our thoughts, our spirits, the spiritual aspects energy, not what we look like at the time, or what we're dressed like, or where we're sitting or traffic and stuff like that. So we really wanted to focus on digital community. And most of the car, the community members are millennials. So they're very busy. And there was another thing, it was hard for them to physically meet. But if we did a digital meet, it was easier for everyone to manage. So</p>
<p>**Michael Hingson ** 26:39
it's, it's interesting, maybe, maybe it shouldn't be considered so fascinating. Well, what do you think more? Or most of the people are millennials?</p>
<p>**Aaron Waldron ** 26:48
Oh, yeah, that is an interesting part of my research was trying to understand that very same inquiry, why millennials, and it just so happened that over the last decade, the series of events, historical events have kind of shaped and pushed this particular group of people sad are in a particular age range that we classify as millennials to respond to religion in a particular way, we started to see a huge increase a significant increase, and people leaving the church, and a lot of those leaving people leaving the church were millenniums. And you have the age group that's older than them. They're their parents and their grandparents that have a sense of loyalty to their church. But Millennials tend to have this, this thing going on, where they're questioning things, and they're sensitive to things. And so they say, most millennials are just saying, you know, I don't feel comfortable in church anymore. And you know, there's this guilt from past generations that say, well, you're supposed to do this you should be doing is, it's the right thing to do. And so we see in this particular age group, millennials, that they're deciding to think for themselves alone, a lot of critical thinking, is taking off. And then you see in their children, Gen Z, you see this even more, you know, but my research is focused on millennials. But hopefully in the near future, we can extend to start studying and understanding the effects of Gen Z, our children, millennials, children's children. It</p>
<p>**Michael Hingson ** 28:34
is it is interesting to see what's happening. And I've heard and seen in a number of things that I have read that millennials and now Gen Z are people who are searching, and are willing to expand their minds and look at alternatives, which is something that hopefully will take them down some paths that will also help them deal with some of our more materialistic things in our world a little bit differently than people in the past have done as well. But I think we'll have to wait and see where that goes. So do you think that if if people understood it, if Millennials understood it, they would say that they have suffered a lot from religious trauma? You've you've used that term a bunch times I'd love to learn a little bit more about what what you mean by that, but and also then asked answering that question, have you think that's what they would say as well as that? It's a lot about religious trauma.</p>
<p>**Aaron Waldron ** 29:43
Yes, exactly. Yes, we would, because we started seeing that most people don't even make connections that they have religious trauma. So we started to view it as something like a cancer and we're unaware that we have as cancer, and it's spreading through our body, and it's affecting our body and hid in mysterious ways, because we don't even know what's there. And so the same thing could be said about religious trauma because one person could say, well, I don't agree, from my perspective that I have religious trauma. I don't think religion hurt me, but the people hurt me. And so it's maybe not the belief system, but it's the people upholding the belief system that can hurt you. And we still fall in that category of religious trauma. Because the structure Institute or practices is genuinely what is hurting you. And when it hurts you in a way that you cannot operate in a wholesome manner, you cannot be yourself, naturally the way God made you, that you have to conform, pretend. And you now find yourself feeling depressed, forced, obligated, guilted, even to partake in uphold traditions, practices, and beliefs. You're in the category of experiencing and struggling with religious trauma. Interesting</p>
<p>**Michael Hingson ** 31:14
concept that you make me think about. So you make a huge distinction between the beliefs, let's say, for example, in Christianity, but the actual beliefs, or teachings of the Church, as opposed to the people and what they're doing in the church. Am I gathering that correctly?</p>
<p>**Aaron Waldron ** 31:39
Yes, yes.</p>
<p>**Michael Hingson ** 31:42
And so it isn't the, for example, Christianity, beliefs, or the basic precepts of the religion, or the the Jewish religion, or Muslim religion, or Buddha, and so on. But it's how people deal with a deal with them, which is a whole different animal.</p>
<p>**Aaron Waldron ** 32:03
Yes, it's how we wear it. It's how we're taught it. It's how we embody it and practice it exactly. Right. So like, in my training, during the masters of divinity, studying the four Gospels, studying the first and second testament, really starting to learn how to exer G texts and understand what God is saying in the text versus what man has said it said, or has interpreted way. And so that's where we have the whole, you know, corruption taking place. You know, the Gospels are inspired by God, no doubt, but how we used it, how we taught it, and how we continuously practice it, is what's been corrupted and poisoned.</p>
<p>**Michael Hingson ** 32:49
You know, one of the things that I think about often is one of Jesus's statements, I am the Way the Truth and the light. And people say, well, because he says that, clearly, he's the only one to follow. But looking at my, from my perspective, when I think about that, I go back to Exodus where God said, I Am that I Am, thou shall say, I am has sent me to you. And that Jesus, the statement really IS GOD IS the WAY the TRUTH and the LIFE, then that I am isn't necessarily dealing with Jesus alone as the person. Because the other thing that Jesus says is, of course, he has God. And as we all are,</p>
<p>**Aaron Waldron ** 33:36
yes, yeah, exactly. Right. That's what we were speaking about, like the way we interpret these texts. And a lot of times we use literal interpretations. And we read the text and only what it says literally, when a lot of what is in the Bible, those 66 books are selected, but they're very poetic. They're meant to mean larger things, not specifically one thing, you know, so like, when we have a lot of Christians that hyper focus on literal understandings of the Bible, that is where we get, you know, these kind of teachings that really trap people to believe in one way. But like you're saying, and like we said, in the past, there's nothing wrong with the Bible, per se, because there's a lot of truth, even in the gospels when Jesus when Yeshua is recorded, speaking, that that's not like, that applies to everything and everyone and we've also seen through multifaith studies that these things overlap like Buddha overlaps Jesus and so on. And so they're saying same things just in different ways or different perspectives, the audience that they are speaking Eating.</p>
<p>**Michael Hingson ** 35:02
Yeah. Which makes a lot of sense. And I know that there going to be a lot of people who disagree with that. But nevertheless, it does make a lot of sense to consider the whole rather than just individual parts. Because the other part about the Bible is taking any one small thing out of context is a very dangerous thing. And way too many people do that. Yes,</p>
<p>**Aaron Waldron ** 35:29
yeah.</p>
<p>**Michael Hingson ** 35:30
So talking about you a little bit more. So you said you had a daughter that you wanted to care for when you went into the military? And so what happened with all of that? Do you still is that your daughter that you deal with still? Or because I think I read in your biography that you You married a different person?</p>
<p>**Aaron Waldron ** 35:52
Yes, yeah. Right now, my, my relationship with my daughter is very distant. And we've in our own life had to come to terms with certain things, because of what stories or what perspectives have been told to her. You know, it's, it's like this micro to the macro. The fighting of the narratives, and fighting over truth and lies. But in the military was very hard for me will be around my daughter, work at me away. So a lot of my love, language came out of gifts, you know, sending her gifts, things of that nature, but we didn't get really the relationship that we kind of dreamed of, you know, it just hasn't been able to happen yet. And so she lives with her mom. And, you know, she, she's happy. And I, we don't want to take that away from her. But we do prepare in our mind and our spirit that one day if we do get to spend time with her at a closer capacity that we're prepared to, to be, you know, demonstrating love, and not all this regret or anger or something. So</p>
<p>**Michael Hingson ** 37:14
yeah. Well, anger and hatred and so on doesn't really benefit anyone. I had the opportunity to read a book by Henry Drummond. Have you heard of him?</p>
<p>**Aaron Waldron ** 37:31
I don't believe he's British</p>
<p>**Michael Hingson ** 37:33
from the 1800s. And he wrote a book, it's a very short book, really simple and easy to read. And it's called Love is the greatest thing in the world. And it is all about love. And actually, the version that I got from Audible also has other addresses of his in it. But it's, I think, a very fascinating book and puts a lot about loving into perspective in a very simple way. And he, he talks about love in terms of the Bible. And he talks about faith, hope and love. And the greatest of these is love, which is something that John talks about a great deal and think Paul does, but Drummond mainly refers to John, but I thought it was a really interesting and a good book. I discovered it a couple of months ago, and I've enjoyed reading it several times. So I hope that you do get an opportunity to spend time with her. But you've gotten married since then. Yes,</p>
<p>**Aaron Waldron ** 38:34
yes, happily married. And honestly, this marriage, this relationship has allowed me to start loving myself, or understanding what that even looks like, my past relationship, it was hard for me to even understand what that even looks like loving myself because we were so caught up in pleasing others that we were trying to exterior, you know, a love outward, you know, kind of thing. And so with this relationship, we're loving inward, and it just keeps bouncing out even more. So we get to love more than we could possibly imagine just by loving more of ourselves. So yeah, this was definitely something that we did not expect. But again, it felt spirit led and so we follow that path. And we've been happily in love since.</p>
<p>**Michael Hingson ** 39:36
How long have you been married?</p>
<p>**Aaron Waldron ** 39:39
Coming on seven years now.</p>
<p>**Michael Hingson ** 39:41
Oh my gosh, congratulations. Even though even though I was married for 40 years before my wife passed last November, You're newlyweds but still congratulations. Anyway. Seven years is a is a feat compared to a lot of things we read in the papers about marriages and divorces. So I'm glad it's working out well for you.</p>
<p>**Aaron Waldron ** 40:01
Thank you. Thank you.</p>
<p>**Michael Hingson ** 40:03
So as you analyze yourself and so on, what would you say motivates you? Yeah.</p>
<p>**Aaron Waldron ** 40:08
People, honestly, people, people persevering through challenges motivates me deeply. When we found ourselves in some real depressed times, we would listen and watch like things like Arnold Schwarzenegger talking about pumping iron, or Les Brown talking about his motivational encouragement. So these motivational speakers and their perseverance, they survive challenges and became better for that's the kind of stuff that really motivates me, you're</p>
<p>**Michael Hingson ** 40:44
going to, at some point, work on being more of a visible, motivational or public speaker or that kind of one of the paths you want to take, or which way do you want to go once you get your Doctor of Ministry? Well,</p>
<p>**Aaron Waldron ** 40:57
honestly, after that, we definitely want to continue schooling, we want to pursue the psychology track, become a therapist one day, and possibly even become a young in and out hours. But we definitely want to help people to a large capacity, we have skills and gifts that we're starting to really recognize about ourselves, that we believe will make us a very crucial asset in the field of psychology, therapy, and even spirituality. So continuing to inspire people, motivate people, empower people, is definitely something of a cornerstone. And we will continuously do.</p>
<p>**Michael Hingson ** 41:48
If I may, I think you and I talked about it before, but I'd like to ask if it's okay. Why is it that you decided to speak of yourself in the third person as opposed to an AI in me? Yeah,</p>
<p>**Aaron Waldron ** 42:02
great question. Thank you. It was really out of a spiritual understanding something for us. When we were halfway through our masters of divinity, there was something taking place spiritually inside of us that kind of awakened us or opened our eyes to see that we are not an individual, by any means we're all interconnected. And so we're basically part of a bigger collective. And the we is a constant reminder that Aaron is not alone is not one person. But Aaron is part of many, a collection of, of other human beings, other living beings, other conscious beings, other spiritual beings. When we dove deeper into our meditation practices, we started to realize that we are not alone in the universe, we're not alone in anything, it's, we're so connected to everything and everything is so close to us, we can't even imagine it. It's not until we start really focusing on connecting with everything around us that we start to see that there couldn't be possibly an eye. So we took it upon ourselves to embody that by changing our code our pronoun to a third person, and still the constant struggle or practice and sometimes we slip up and say I, because most of our life, we've been conditioned to speak in first person and refer to ourselves and I, and be an individual. So this is only been a few years since we've been practicing this. So we're still kind of young and new to it. But it's a pursuit that we feel that it's a discipline of ours. And we continuously strive to remind others that Aaron is not an individual, but part of a collective.</p>
<p>**Michael Hingson ** 44:09
Do you find or are you finding that other people have or are adopting that same concept?</p>
<p>**Aaron Waldron ** 44:17
Yes, it is not that strange. And that actually made me feel a lot better about it. A few years ago, we started to see that a lot of people started thinking like this and started practicing this. It makes it a little bit more complicated with socializing with people, but it just takes practice like anything.</p>
<p>**Michael Hingson ** 44:39
Well, yeah. My immediate reaction is, nevertheless we ought to all be accepting of what we choose to do. There's no reason that anyone should have a problem with the Wii, as opposed to the I. I mean, in England, we used to hear about the royal we all all the time, and we still do, whether it's a custom or whatever. So it's it isn't new. Sure. But it is it is something that we should learn to accept. And and if if that is what someone chooses to do, especially since there's clearly a good rationale for it, then no magic there is no, what is your biggest fear in the world, or anywhere?</p>
<p>**Aaron Waldron ** 45:32
My biggest fear is that we cannot be ourself. Honestly. It used to be, we were afraid to be alone. And that actually transformed over the years, over the last, like five years, we used to have a very deep fear since we were a child of just being alone, because we were abandoned in our childhood and suffered with abandonment multiple times to our life, leading into our young adulthood. And so recently, our fear has transformed from that, too, that we're afraid to not be ourselves. Because we started seeing that the more we were being ourselves, the more we were being rejected by, you know, people in places and spaces, and ideas. And so this fear started, like really erupting inside of us of not being accepted or understood, because we were being ourselves. And so we have this fear of having to conform so that people can understand or accept us.</p>
<p>**Michael Hingson ** 46:43
So what do you do about that?</p>
<p>**Aaron Waldron ** 46:47
A lot of meditation. Even even before coming on here, it's not that we were afraid of you, or the concept of the podcast or being interviewed. It's just we have these deep, unresolved anxiety sometimes of the public speaking or engaging with people. And this probably even speaks to your comment about do we see ourselves becoming a more public figure and encouraging people and writing it's, it's hard, it's challenging, and we're in the process of trying to overcome that, to be a better person so that we can be a better, stronger public figure. But we're just not there yet. Because we have so many things we need to still work on inside of ourselves. So that we can respond in a healthier way, and not respond from our hurt and pain and ignorance.</p>
<p>**Michael Hingson ** 47:45
Well, I hope, and I don't think I'm reading into it. But I hope that you found that as we're talking here. You're you're feeling more comfortable, more relaxed, you sound more relaxed.</p>
<p>**Aaron Waldron ** 47:59
Yeah, of course, you make it a very relaxing. Yeah, of course.</p>
<p>**Michael Hingson ** 48:05
Well, the only thing I know is in about 12 or 13 minutes, I'm going to have to go feed a dog or I will be devoured before your very eyes. Now we're, we're good. He's over here asleep. He's in talks about love. I've always believed that dogs love unconditionally, and we could learn a lot from them. Now, I've also said that dogs don't trust unconditionally, but they're open to trust. And I think it's something that we we all need to learn is that we should be more open to trust, and we should be more open to accepting people. Dogs don't have hidden agendas, like people tend to do, or like we suspect people tend to do, which is, which is a problem. And so we we locked down our innate desire to possibly trust someone we've been taught not to do that. And that's so unfortunate. It seems to me in society, we should really both be more willing to earn trust, and have our trust earned than we do. And I hope that with the millennials and Gen Z, we'll start to see more of that coming through.</p>
<p>**Aaron Waldron ** 49:14
And we do too. And we have high hopes. Because a lot of people are beginning to really think for themselves and question. So, you know, there's there's hope for humanity.</p>
<p>**Michael Hingson ** 49:28
And there's nothing wrong with questioning. There's nothing wrong with asking. Right? And exploring. Yeah,</p>
<p>**Aaron Waldron ** 49:35
yeah. Yeah. Because even when we would talk among our divinity peers, MDiv peers, we would speak about, you know, this very same concept, you know, and there really shouldn't be a hierarchy to it. We're all in the pursuit of understanding God, describing God I'd like, there should be no competition, we should all be learning from one another. And all my peers have all been critical thinkers, you know, even a lot of them still are Christian. And we get along just fine, because we understand that Aaron doesn't have to say it the way that someone said it. You know, we're both talking about love. We're describing love, God being that ultimate love, power, or energy.</p>
<p>**Michael Hingson ** 50:32
And even more than describing it as living it. And that's, I think what it ultimately has to come down to that we, we make the decisions, and then whether we say it in different ways. Love is a is a concept that I think we all can truly understand. And then live by, no matter how we describe it, it's still the same thing to do it.</p>
<p>**Aaron Waldron ** 50:57
Yeah, we all need it to, we do all need it. Yeah, regardless of your wealth, or what you think is wealth, we all require love, we all require air, you know, we all require these human things. So that's why with us, you know, we see beyond certain labels and social constructs, like racism and race and, and see like, you know, we're all humans, why are we killing each other over these, these things that we're describing, that you say make us different, but we're not really different. So even our choosing of a third person pronoun could also be interpreted as an advocacy for a united space, like we're all connected, you know, for me to hate you is to hate myself, to hurt us to hurt me. You know, and we've been doing this forever. Now. Aaron Waldron is not the first to even talk about this. You know, this has been going on for a long time. It's just we need more people to listen. Check</p>
<p>**Michael Hingson ** 52:00
out Henry Drummonds book, you'll see a lot of those same comments made in this, this book by this well known philosopher and theologian, think you would like it.</p>
<p>**Aaron Waldron ** 52:14
Awesome. Thank you. Well, now,</p>
<p>**Michael Hingson ** 52:17
yeah, love the greatest thing in the world. So here's a off the wall sort of question. Do you think that someone or at some point, people will decide that your beliefs and so on are just another religion? Does that make sense? I'm not sure. But it's an</p>
<p>**Aaron Waldron ** 52:39
it is a very interesting question, a very dangerous question two, something that we had to ask ourselves along this process. Interesting enough, when developing a community when developing a rubric to teach people, the first thing we have to ask ourselves is what we're proposing. Is this a cult? Is this a religion? You know, if that is the case, why are you trying to reinvent the wheel, right. And so we had to remain constantly in this space of whatever we do is not an attempt to reinvent the wheel. But it's just to look at the wheel and the usage of that wheel and a different way. And so we're not creating a new religion, we're not creating a cult, what we're doing is we're trying to help people see that it's okay to be different. It's okay to be you, whatever that looks like, regardless of your looks, disability setbacks, you know, what you've done, that could translate to sins, things of that nature, what you don't have or lack that could translate to poverty, you know, that doesn't determine your connection with God. And so my biggest push is to remind people, there should not be a middleman between you and God. Because no one knows more than you. When it comes to God. No one has a capitalism, on the knowledge of God. Because we're all just interpreting an idea of God. God is not the physical thing that we can go visit. God is everywhere. It's nowhere, right? And so we can just bottle God up and say, Well, I've got God, and it's for sale, or I've got God, if you want to cure something, you know, we're so we're here to advocate that. That's not necessary. God is not that far away. God is actually inside of all of us. We come from God. We're always connected to God. You know, so it's a remembrance, religion.</p>
<p>**Michael Hingson ** 54:54
And the last thing and it's an interesting way to put it. And the last thing you want to be is using your own term. My analogy is that middleman because that would violate every precept you've talked about here.</p>
<p>**Aaron Waldron ** 55:06
Exactly, exactly.</p>
<p>**Michael Hingson ** 55:09
What strengthens your faith beyond religion, you know, so many people say, Well, I, my, my faith comes from being a Christian and all that. And so for you what strengthens your faith, since you, you deal with it outside the typical constructs of religion. Yeah.</p>
<p>**Aaron Waldron ** 55:24
My solitude strengthens my faith. For me, we hear God so to speak more in ourselves when we feel God closer in our solitude, you know. But when stepping outside the four walls of religion in the wilderness, so to speak, my solitude is where God feels and sounds and is the closest. And that gives us faith.</p>
<p>**Michael Hingson ** 55:57
And I would, the only thing I would add to that is, is your love, also, which has to be an integral part of it.</p>
<p>**Aaron Waldron ** 56:03
Of course, in our solitude, we learn to love ourselves. And in that process, we learn to love others through their heart, heart aches and struggles, because we have a lot of we're surrounded by a lot of people that are carrying things unconsciously, or they're carrying things consciously, and are battling with it. That doesn't mean that we shouldn't be connected to them or be their friend or help them. We just have to be aware of these things. So we can better love them, you know, and not enable their toxicities. Because we want to say, Oh, well, me giving you money is how I demonstrate my love. Okay, well, maybe money is not what I needed. You know, that type of thing. So, for me, in solitude, we get to not only know more of ourselves, and be able to love more of ourselves, empathize with more of ourselves, especially our shadow, you know, like that really hurt part of ourselves. That's like really angry all the time and just doesn't know everything is misinformed and doesn't have it, have all the facts or all the perspectives to see that it wasn't about you, per se, you were just part of a larger event type of thing. So by doing this stuff, we're able to love strangers, complete strangers, you know, interact with our neighbors, so to speak, and be good neighbors without a secret agenda.</p>
<p>**Michael Hingson ** 57:31
Yeah, that's really the operative part without a secret agenda. There's no need to have it. No, there isn't. So you have chosen a different path other than the traditional, typical organized religion? Do you still have friends? Who are religious leaders and very active in their own religions?</p>
<p>**Aaron Waldron ** 57:51
Yes, many have deep, deep conversations all the time. Yeah. But um, yes, we still have friends that are inside religion. In the church. They're prominent figures, leaders. And, you know, we still agree to certain capacities about things. But more more importantly, we're friends, human friends, you know.</p>
<p>**Michael Hingson ** 58:18
And that proves the validity of a lot of what you're talking about, because you can do that, and you don't need to battle over who's right and who's wrong. Right, exactly. So after leaving religion, do you view your life? Or would you describe it as being something like exodus in the Bible? Yes, exactly. That for a question.</p>
<p>**Aaron Waldron ** 58:45
Yeah, that's, that's a great way to put it. And and in that analogy way, or do poet poetic way, would be like, our life has been like Exodus. And we still find ourselves in accidents. And we're looking for that land of milk and honey, so to speak. But it the idea of the land and milk and honey is not a destination, so to speak. It's a pursuit, right? We're looking for something better, constantly. And we're just navigating the wilderness. And when we do that, we have to pick up certain skills and embody certain things and live our life a certain kind of way for us to be in a balanced state with the wilderness nature. You know, because nature is not predictable.</p>
<p>**Michael Hingson ** 59:35
And I think, sorry, go ahead. Go ahead. No,</p>
<p>**Aaron Waldron ** 59:39
I was just saying we have to be adaptable and fluid and reflective of that natural sting of just something may happen and it may not always go as planned. You know, and we have to be able to just adjust and adapt and grow and develop. And</p>
<p>**Michael Hingson ** 59:57
I think we'll find eventually that that land of welcome Honey is really something that's more inside of us. And it's more of a concept and a state of mind. Or if you will, in terms of what we do with this podcast, a mindset than anything else. We</p>
<p>**Aaron Waldron ** 1:00:13
agree. Absolutely.</p>
<p>**Michael Hingson ** 1:00:16
Well, I want to thank you for being here. And for doing this, I have had a very enjoyable and joyous time I, I hope you have to It's been fun. And I hope that you listening, have enjoyed it and found it stimulating. lots to think about. Needless to say, if people want to reach out to you and maybe learn more about you and and talk with you, how would they do that? Well, we have</p>
<p>**Aaron Waldron ** 1:00:44
a website, www dot A shaman in <a href="http://journey.com" rel="nofollow">journey.com</a>. We have a YouTube channel, a shaman in Journey, and we're on Instagram and Facebook, under the same name. So we really have been creating little projects, podcasts, as well as public space has been recorded, and it's shared online. So you can go back and see what we be talking about in our space. Well,</p>
<p>**Michael Hingson ** 1:01:10
you, you certainly have a good trail with a shaman in journey everywhere you want to look. So that works for me. Easy, easy to find you.</p>
<p>**Aaron Waldron ** 1:01:20
That was the goal.</p>
<p>**Michael Hingson ** 1:01:22
Well, there you go. You got it. Well, thanks very much, Erin. And I want to thank you again for listening to us out there. This has been, as I said, stimulating and fun. I hope you've enjoyed it, love to hear your thoughts, and I know Aaron would as well. Please feel free to reach out. You can reach me as I've said many times on our podcast at Michael M i c h a e l h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We appreciate that. And we value it greatly. And also, please feel free to reach out to us and we love any and all of your thoughts and your comments. We appreciate them and we'll respond anytime anyone reaches out to me. I will always respond back. And I'm sure Aaron will as well. So I would just say once again, Aaron, this has been absolutely wonderful and I really thank you for being here with us.</p>
<p>**Aaron Waldron ** 1:02:25
Thank you. Thank you for that journey and great conversation.</p>
<p>**Michael Hingson ** 1:02:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Shaman in Journey with Aaron Waldron</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0adffd2a-65bb-4999-9a9c-85b496bd6ca8.mp3?source=rss&amp;ext=asset.mp3" length="46655915" type="audio/mpeg" />
<itunes:episode>204</itunes:episode>
</item>
<item><title>Episode 203 – Unstoppable People-First Leader with Vanesa Cotlar</title>
<guid isPermaLink="false">https://pinecast.com/guid/eb0e576f-9a5c-4a55-84cf-f831992716e0</guid>
<pubDate>Tue, 06 Feb 2024 10:00:09 -0000</pubDate>

<itunes:duration>00:58:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/52b5fd27-3248-44c0-bc80-f17c4f81b64e/UM203-Vanesa_Cotlar-Coverart.jpg" />
<description><![CDATA[<p>“People-first leader” is how Vanesa Cotlar describes herself. She and her family moved from Argentina to Canada when Vanesa was nine years old. She says that while she had challenges due to language and landing in a world totally unfamiliar to her Argentine senses, she learned that not everyone or every place is the same. That knowledge in part is what pointed her in the direction of a people-oriented career.</p>
<p>After obtaining a business degree from Queens University Vanesa began her professional work with companies helping them to better fit people and jobs into a framework to make those companies more successful. Along the way she spent time co-founding a German-based HR tech company, Octagon Careers, that used tech to help access and hire people without the need for resumes, but rather that utilized people’s assets and strength to achieve good matches.</p>
<p>Vanesa talks a fair amount about HR trends and how she sees companies creating their HR strategies in a post-pandemic world. Lots of good information here and I hope you find what Vanesa has to say not only interesting, but useful.</p>
<p><strong>About the Guest:</strong></p>
<p>Vanesa Cotlar is an ambitious, people-first leader who spends her days as the VP of People &amp; Culture at PolicyMe. She is passionate about building flexible workplaces and advocates for work-from-anywhere practices as well as transparency and ongoing feedback from employees to increase attraction, retention and satisfaction. Previously, she worked as the Director of People Operations at iQmetrix, where she spearheaded people initiatives, including innovative skill mapping, retention and recruitment strategies. Vanesa worked as a Management Consultant at Monitor Deloitte Canada where she provided strategic guidance to some of the world's largest companies, and helped build Winnipeg’s talent ecosystem while at Economic Development Winnipeg. Vanesa has worked in over 15 countries and has a unique understanding of how different markets operate and how people have found success in them.</p>
<p>Prior to returning to Canada in 2019, Vanesa was the Co-Founder and CEO of Octagon Careers, a German-based HR-tech start-up focused on understanding the skills and aptitudes of success in certain roles, and assessing and hiring based on those attributes without the need for a resume. She made the shortlist for the Business Leader of the Year - Women in IT Awards, Berlin 2019, for her work with her start-up and won several pitch competitions.</p>
<p>In her spare time, Vanesa can be found exploring a new part of the world, contributing to people &amp; culture conversations and offering her time to start-ups that need help structuring their people practices. Vanesa is also an Ambassador and Speaker for Manitoba Women in Technology and holds an MBA from Queen’s University.</p>
<p><strong>Ways to connect with Vanessa:</strong></p>
<p>My LinkedIn works:<strong> <a href="https://www.linkedin.com/in/vanesa-cotlar/" rel="nofollow">https://www.linkedin.com/in/vanesa-cotlar/</a></strong></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well howdy, as they say down in Texas, although we're not in Texas, welcome to unstoppable mindset. We're glad you're with us today. And right now we have the opportunity to chat with Vanesa Cotlar. Vanesa is in Canada, a very people oriented person, as I've been reading with her bio, and she has been involved with a number of different endeavors regarding that, and I'm gonna let her tell us all about that. So I don't want to give it away, which is, you know, kind of what I like to do. It's no fun giving it all away. And then why would we want to interview people or talk with people, so we won't do that. Vanesa, welcome to unstoppable mindset. We're really glad you're here.</p>
<p>**Vanesa Cotlar ** 02:02
Yeah. Thank you so much for having me, Michael. Well,</p>
<p>**Michael Hingson ** 02:05
why don't we start by maybe kind of talking about the earliest one. So growing up and all that sort of thing?</p>
<p>**Vanesa Cotlar ** 02:11
Yeah, of course. Where would you like, what are we getting right at the beginning, or I'm sure</p>
<p>**Michael Hingson ** 02:17
whatever you'd like to? Well, I think starts beginning where you came from and, and all of that and moving forward. That sounds</p>
<p>**Vanesa Cotlar ** 02:26
great. So you and I chatted a little bit about this ahead of today. But I was born in Argentina. And I moved to Canada with my family when I was nine. So a little bit of a shift Spanish is actually my first language. I grew up in Winnipeg, Manitoba, which is where I am today between ages nine and 18. And then went off to university or colleges, as they say in the US. And I went to Queen's University in Ontario here. And when I finished I started working right downtown Toronto, and management consulting. From there on my career ended up taking a little bit of a unique shift, I was thinking about what else I wanted to do, as I was kind of gearing up to my third year into consulting and I ended up doing a one year global remote working program. So I worked in 12 countries over 12 months with a group of 35 other professionals ranging from consultants, lawyer, software developers to big mix of people, and ended up CO founding an HR tech startup. So big shift from consulting to HR tech. But after that moved to Germany with it was a bit of a roller coaster, and ultimately, as most startups or startup failed. And I ended up coming back to Canada and in 2019, and moved more into the people side of tech. So it's been a little bit over five years now that I've been in the you know, people in tech pay space with my startup and then more more fully into the roles. And today I sit as the VP of people and culture at policy me, we're a digital insurance startup that's based out of Toronto, but we focus on being remote first so that our people can work from wherever they work best. And currently I am in Winnipeg, as I was saying before, so hopefully that gives you a little bit of that context that you were looking for.</p>
<p>**Michael Hingson ** 04:09
So policy me is an interesting name. What what, what prompted that or where did that come from? What is it do a little bit more?</p>
<p>**Vanesa Cotlar ** 04:20
Yeah, for sure. So I joined about two years ago, and the company started March 2018. And the idea behind it was around simplifying insurance. And at the beginning it was term life. And now we've added a couple other products on the critical illness side of things since we're building a few more. The idea is, insurance has always been a bit of an outdated industry in terms of requiring in person application, it being quite complicated to figure out kind of what you need and making sure you're getting the right advice. So policy knee creates a way for people to do that in a digital first format so that for more than half the people that go through, you can essentially have an underwritten insurance policy in about 20 minutes. And then we also have advisor. So if you're the type person that you would like hopping on the phone, you like talking to the humans, we do that too, and we're able to help you through it. Okay.</p>
<p>**Michael Hingson ** 05:09
Well, let's go back a little. So you moved from Argentina when you were nine? That's an I don't know, maybe an interesting age. I don't know whether it was a tough age to move to Canada. What was it like moving from Argentina to Canada? Yeah,</p>
<p>**Vanesa Cotlar ** 05:24
good question. I think it's interesting, because at that age, obviously, you're not moving as a fully formed adult, you know, so there's some different nuances. I think, when you move later in life around work and your career or educational components that come into play, but I think what was really challenging was, you know, moving to a new country where I didn't speak the language and leaving a home where I was really comfortable and leading what felt like a, you know, my normal childhood, I do think one of the big things so when I think back to that time in my life, and one of the things that I think kind of influenced who I am today is, I think, moving to a new place where you don't speak a language and you're doing everything from scratch at that age, it kind of gives you a greater sense of empathy, because I think it helps you understand that it's, it's really challenging, you know, to go into a place where maybe people don't understand what you're trying to say. And then they're trying, but then they also get frustrated. And I just remember, it wasn't the easiest thing for for sure, at that age. But I think one of the interesting things is it helped me really see that the world is not all the same, and that it's super important to just do your best to take your time to definitely try to understand people because it can be really hard for the person trying to explain themselves to</p>
<p>**Michael Hingson ** 06:45
Sure. What prompted the family to move? And</p>
<p>**Vanesa Cotlar ** 06:49
other good question. There are a lot of economic crises that happened in Argentina, over the decades and the there was one in 2001. That was a pretty substantial economic crisis. And it led for a lot of people to leave the country. And that's where my parents had started to look at different opportunities outside of Canada, and we ultimately, sorry, different opportunities outside of Argentina. And that's how we ultimately ended up moving to Canada. Well,</p>
<p>**Michael Hingson ** 07:20
you certainly acclimatized yourself pretty well, you? We have sound Canadian, and I don't hear maybe us training, but I don't hear a lot of the Spanish influence in your voice. Although, I suppose I could work at it more. But you do sound definitely much more Canadian and English has become an integral part of what you do now. Yeah,</p>
<p>**Vanesa Cotlar ** 07:43
I will say most people say I sound very Canadian of most people, unless I tell them that I wasn't important here. Don't really pick up on it. But I think, you know, it was one of those things of just really focusing in on the on the language and, you know, they say if you move to a new country before you're 12, that can be where you're able to kind of adopt a new language as though it were your first language without an accent. So I think I was one of those lucky ones that the language just seemed to make sense.</p>
<p>**Michael Hingson ** 08:12
Yeah, I think I can hear a little bit of the Spanish. Now that I look at it a little bit my but even so, how do you think that moving, although that was now what, 22 years ago? How do you think that that impacted the direction your life took from a career standpoint?</p>
<p>**Vanesa Cotlar ** 08:32
Um, it's a good question. I mean, I think because I was so young at that age, I definitely wasn't thinking about my career, you know, when you're nine and moving, it's more around school and friends and and what's that going to look like? But I do think when I started working, one of the things that was really important to me was trying to see how people that were just landing in Canada could get access to more opportunities. And back in 2019, I was working in economic development, Winnipeg. And one of the things that we were looking at is how to bring more talent into Winnipeg to support the growing tech ecosystem here and other companies. And I actually was fortunate enough to go down for an international recruitment mission to Argentina, where we helped Argentinian tech talent move to Canada for professional opportunities here. So I think one of the things that it's done for me is definitely helped see, you know, there isn't just talent in Canada just talent in the US and there's talent everywhere. And now with the world that we live in, it's a lot more global. So I think definitely looking beyond the borders of of a country where possible to look for opportunities for other people to</p>
<p>**Michael Hingson ** 09:48
see when you went to Queen's University, what did you major in?</p>
<p>**Vanesa Cotlar ** 09:52
I studied business and I would say it's interesting because at Queen's they actually don't ask you to declare a major In the business programmer, at least back then they didn't. And they asked, you know, to choose the classes that you're most interested or what you want to pursue. So my focus ended up being an in strategy and management consulting. But it wasn't. It was always interesting because speaking to people that went to other schools, they would say, oh, yeah, and I majored in this. And anyone that went to craves commerce would always say, like, I focused in this instead, just because it wasn't as strongly defined as other places.</p>
<p>**Michael Hingson ** 10:29
Well, but you, you clearly left after getting your degree and went into very much people oriented kinds of opportunities. So I was pretty interesting. Was that something that you had planned on doing specifically? Or did it just sort of turn out that way?</p>
<p>**Vanesa Cotlar ** 10:51
Yeah, so I would say, starting in management consulting definitely was my plan, I did a few different internships. While in university, I started in accounting, I thought I wanted to be an accountant. And then I did not, I did an internship and distribution services, which I liked quite a bit. And then I did my final internship in management consulting at Deloitte. And I ended up going back full time. And when I first started management consulting, my focus was on strategy and operations of large organizations. So corporate and business unit strategy, thinking about the big challenges and where organizations are going. And I think, where I ended up, kind of focusing more on the people side of things was I was always super curious about the implications of the strategic recommendations. And the so what, like, who's going to actually deliver this strategy? What's the day to day gonna look like? And I think that ultimately led me to start exploring that side of things more.</p>
<p>**Michael Hingson ** 11:44
Yeah. Well, so let's, let's look at that a little bit. So getting into where organizations are going, and what they're doing, and the strategies and so on. What, what do you feel is happening today? And you think it's different than it used to be in terms of how companies and organizations work, how they interact with human beings? How do you think all of that is changing? And is it changing for the better or not?</p>
<p>**Vanesa Cotlar ** 12:15
Yeah, I mean, so I think there's obviously like a difference between, I think, the strategic direction of a company, you know, where are you focusing product wise? Or what are you building and then how you create the supporting blocks for the humans that are going to be a part of delivering that? I think, to hone in on on the people side of things is you're getting out there, too. I think that one of the big shifts that I've seen is that there's there's this new focus on how can we help people work the way they want to work best? So moving away from you know, are you in office? Are you hybrid, too? Are you remote to this, this concept of, we really should be looking at what enables individuals to perform as best as they can and creating around that. So I think there definitely are a lot of changes and how companies are viewing their relationship to their employees, and also viewing how they create the environment so that people can ultimately thrive in their roles. I had</p>
<p>**Michael Hingson ** 13:12
a discussion with someone. Last week, actually, I think he said that his concern about big business and so on primarily, though, is this becoming a whole lot less humanistic is strictly at least in the US, so much focused on profit, and not worrying nearly as much about the human interaction. Do you think that's really true? Or do you think that it's different here than maybe in some other business? That's</p>
<p>**Vanesa Cotlar ** 13:42
a good question. I mean, I think it depends by organization, right? Like, it depends on the culture and the values that that a company has. I think the best companies that I've seen tend to focus on the fact that the people are the strongest assets that they have and their biggest opportunity for differentiation and success. But of course, that's not true in every organization in terms of where the focus is,</p>
<p>**Michael Hingson ** 14:07
do you? Do you think that in terms of discussing the whole concept of people where they're working and how they work? Do you think that the pandemic has really been a major incident once in the whole issue of allowing people to maybe work more at home? Is that a good human approach that makes a lot of sense for companies to consider more than they used to?</p>
<p>**Vanesa Cotlar ** 14:34
I think the pandemic was a catalyst. You know, it helped companies see what could be possible because change had to happen quickly. And I think there's big moments where something happens and it causes us to think how we operate day to day and then certain companies when they have the opportunity to go back have and then other companies have thought more intentionally about what worked what didn't How do we create the rest environment, how do we enable flexibility? Because the truth is most companies can. Now almost like logistically do it, you know what I mean? Like the mechanics are there, people have their laptops, if you will had to work from home. So the mechanics to make it work are there, but I think a lot of it comes down to were companies able to trust their employees, and were employees able to deliver. And I think in many cases, organizations were just really pleasantly surprised, you know, by giving people time back in their days from not having to commute or by giving them the choice of, you know, if you want to be an office, if you want to be at home, people were able to kind of take more ownership of their day to day, which a lot of the times has led to greater satisfaction at work, right, which ultimately leads to better performance of employees.</p>
<p>**Michael Hingson ** 15:44
The trust concept, I think, is very interesting. And I can appreciate that I think there were probably a whole lot of companies that said, Gee, Can we really trust our employees? Will they just goof off? Or will they really be conscientious? In my impression is that, in fact, in reality, we have seen a lot of companies and a lot of places where the trust wasn't violated. And the trust really was there. And maybe should have done it earlier. But but the pandemic still brought it about. And the reality is that, here's what goes into building a team. It's all about trust and working together. Yeah, exactly. And so they're finding out that, in fact, you can trust and if you can't trust someone, then maybe that's especially going forward, not the right person to have or that person has to grow and, and develop the trusting relationship that's necessary. But it is a but it is a challenge. And I'm sure that there are some companies that found a different kind of situation as well. So it's probably a mixed bag. But I would think overall, giving people the opportunity to do some more work at home, not just being an office, I'll be probably was a very positive thing. I know, for me, personally, a lot of companies over the years that I've worked for, were located in different places where I would be asked to go start an office for a company somewhere, or whatever. So I'm used to that environment. So it didn't really bother me with the pandemic, as much as it probably did with other people. But still, it makes a lot of sense to do. And I would think overall does build a better working environment for everyone. If people can do some of the work on their own terms or in their own locations. Yeah,</p>
<p>**Vanesa Cotlar ** 17:36
I think the flexibility honestly, makes a lot of sense as much as companies can afford to offer it to its employees.</p>
<p>**Michael Hingson ** 17:44
Yeah. Do you think that it's going to continue? Or do you think that people will go back more towards what we got to have you back in the office? Now the pandemic is over?</p>
<p>**Vanesa Cotlar ** 17:55
Yeah, you know, it's one of those things, that there's lots of news articles about different companies pulling people back end, you know, one day, a week, two days a week, or even fully in office. But I think, at least from my perspective, it's really important to think about the why, you know, if you're looking to remove flexibility, you should have a clear decision as to why it's important to remove that flexibility or that choice that you had given your employees. And for some companies, I think it's a lack of trust that makes them want to see their employees in person. And I don't think that's a good enough reason to bring people back in, I think, for organizations that have noticed, you know, productivity loss, or they weren't able to get what they needed, with employees not being maybe located in the same team room. For sure, you know, if you can explain why you need people in person, I think it's something that should be considered, but I think in most cases, it's not really necessary. So I think that for all the organizations that are kind of bringing people back, whenever people ask me about it, I always say, well think about the why, you know, do you actually really need them to come in? Is it just because you still have that office space and one spilling it? Because that really is not a good enough reason or feeling like, you know, you want to see the people in person everyday. But why? You know, so I say ask a lot of why questions and really think about the strategy behind it. Because I have had people interview for us that said, you know, I love my job, but they're asking me to go back in person five days a week, and I have a child at home. And I like to be able to not have to do an hour commute each way and spend more time with my kid in the mornings, and at the end of the day, and it just doesn't make sense for me to go back in office. So I think sometimes companies are missing out on retaining their top performers if they don't offer the flexibility. The</p>
<p>**Michael Hingson ** 19:42
other thing though, is that, yeah, I have a kid at home and I want to spend more time with the kid but also, let's use your example of commuting an hour each way a day, that's two hours. That could potentially be a whole lot more it useful from a productivity standpoint, if people didn't have to make the commute on.</p>
<p>**Vanesa Cotlar ** 20:06
Yeah. And I think for me, the way that I look at it, it's not even like two more hours that someone can work. And that's why we're saying, you know, it's two hours you can spend with your kid, two hours for a walk, or you can exercise where you can do things that you otherwise couldn't until you get home. And I think it enables people to live healthier lives, both physically and mentally when they have a bit more choice in how they spend their days.</p>
<p>**Michael Hingson ** 20:30
Right. Yeah. And I didn't mean to imply that that's two hours, only that you spend working. But it's still no matter what you do. If it makes you more productive in some way, then that's Oh, yeah. Yeah.</p>
<p>**Vanesa Cotlar ** 20:44
And, you know, to your point, I would say, even in cases where people have to work late, you know what I mean, it kind of redefines what late means, if you don't have to commute, right? Because when you were working late at an office, you still have those two extra hours of getting there and getting home. Right. So I do think from from every standpoint, it does create more time back.</p>
<p>**Michael Hingson ** 21:04
My wife and I were married. So for two years, she passed us November. And I have found since I appreciate that, thank you. But I what I've noticed since is that since in a sense, my time is more my own once dealing with all the stuff of natural passing. My work schedule, has caused me to sometimes work later into the evenings and sometimes not necessarily within quite as much in the middle of the day, for sometimes I make the decision to work for 10 or 11 hours or sometimes not as much. But the reality is that I wouldn't have that flexibility. If I were just reporting to the analysis that we're doing.</p>
<p>**Vanesa Cotlar ** 21:51
Yeah, exactly. And this way you get to choose right.</p>
<p>**Michael Hingson ** 21:54
And that's exactly what it's all about choice, as long as I know what the rules are in terms of what I have to be able to produce. And I think that's what companies really need to do is to define what the rules need to be recognizing trust in someone but find what it is that they expect from employees, and then let employees have the choice as to how they want to maybe make some of that happen.</p>
<p>**Vanesa Cotlar ** 22:21
Yeah, I agree with that. Seems</p>
<p>**Michael Hingson ** 22:23
to me, it makes a whole lot of sense. Well in your life, and all that you've done, have you found that you've developed any kind of network of mentors or people that have helped you through the years? And do you? Do you keep up with him?</p>
<p>**Vanesa Cotlar ** 22:40
Yeah, good question. I think that mentorship is something that's super valuable, both, you know, to find a mentor to be a mentor. I think what's interesting, though, is I think mentors, come and go through your career as well. Like I've had a few different mentors over the years that served me in in different capacities. But I think it's rare that one person becomes like your lifelong career mentor. And I think a lot of it has to do with where you're working the industry that you're in, as you shift and change careers. I currently have an incredible mentor in the people and culture space, who is about five, six years ahead of me professionally. And she brings me tremendous insight into what I do. Because when I have questions, or when I need someone to brainstorm with about things that I'm thinking, she is there for me as a sounding board, which which has been amazing. And I think one of the other things too many know, we were going back and forth a little bit on this one as well. But it's this concept that I mentioned to you of peer ship, which is the idea of you know, there's there's mentors, which are people that are further ahead. But there's peers, which are the people that are your network, your direct peers, same type of role, and other companies that are also immensely valuable to have and be connected to. And I have a few of those that I've built connections with. And they can also be an excellent sounding board for more of like the day to day because they experience similar challenges and opportunities to the ones you do. So I think it's really important to think about, you know, where do you need a mentor? Where do you need a peer? And I always say in those types of relationships, thinking about how much how much you can give back as well. So not just about what you need, but how you can support them and benefit them too. Yeah.</p>
<p>**Michael Hingson ** 24:24
And I was just going to ask about that. Because the reality is it goes both ways, right? You value mentors, and you have ventures and you have peers, that can be sounding boards for you. But if you do it, and I guess I'll just put it this way, if you do it the right way that goes both ways. And you are also a sounding board and a mentor for others. And sometimes I would think I would also think that sometimes even mentors for you who have more experience may find that you can give them insights that they hadn't thought of even though they're ahead of you some of the workstand</p>
<p>**Vanesa Cotlar ** 24:59
Yeah, I would agree with that. I think that, you know, having people that I've been in that position for as well, you know, people that I mentor, sometimes they ask me a question, or they're, they say something I'm like, you know, that's really thoughtful. I really appreciate you asking that. I hadn't thought about it in that way. Let me also share that with my team. Or, you know, let me share that with others on LinkedIn as a question and answer it for others to be able to see the answer as well. So I definitely think there's opportunity for it to go both ways.</p>
<p>**Michael Hingson ** 25:29
What do you think? How would you define leadership? And who do you think are good leaders in a company maybe that you interact with? Or were just in general? How do you determine who's a good leader? And who may not be such a great leader? Whatever that definition may be?</p>
<p>**Vanesa Cotlar ** 25:47
Yeah, that's a huge question. It's funny, when I did my MBA, we had a whole class on leadership, which was about, you know, defining what is what is leadership? What are the skills that make for a good leader? And we talked about beyond that, what are the things that matter to us? Personally, I think there's the the broader definitions of leadership and everything from being the person that empowers others to deliver their best, the concepts of building trust, the concepts of enabling others to do more than they could have on their own. But I think that it's a very personal concept in some ways, which is, you know, I think something that makes for a really great leader is someone that takes the time to think about their own leadership style, how they want to lead, how they want to be known, and how they can adapt based then on who's on their team, right? Because not everyone benefits from being led in the same way. And one of the things that I've always valued is, having those conversations with people that are on my team on a regular basis, like, Hey, is what I'm doing. Working, you know, is the way that I'm giving feedback, helping you grow in the way that you want to feel like you can give me feedback in ways that is easy for you, and in ways that helps us build this relationship. Am I giving you enough context for your work? Am I enabling you to have enough ownership in your day to day, I think good leaders constantly are asking themselves these questions and asking their their teams these questions. And in terms of great leaders, oh, I've so many I can share that I work with regularly. There's I'll give you one example. There's a company that I've actually used to support, I ran a 12 session cohort for our manager group and our exec team on leadership development. And I used a lot of content from an organization called elevate leadership and the founders there, Lucy and Lindsey, they have incredible content on leadership development, how to be a good manager, everything from you know how to give feedback, how to receive feedback, how to run effective one on ones how to have tough conversations, all the big things that managers need to get good at, and that you know, leaders have in their toolkit. They've developed some really incredible content there. And I work closely with both of them. And I think just their their thinking is always awesome, and in ways to deliver good content that helps others sleep better. And I think, you know, they lead by example. And when you talk to them, you know, that they really live and breathe, the content that they share as well.</p>
<p>**Michael Hingson ** 28:22
Yeah, and also Good leaders know, when to give up trying to be the leader in any particular situation. And let someone else who may have more skills in a particular area, take the lead, and then be willing to shift back and let the leader take over when a job is done. But good leaders, as you point out, are all about really understanding their people, learning how to interact with them, and how you interact with one person may not be the same way that you interact with someone else. Yeah, exactly. Just because not everyone works the same. So it is important to be able to understand it. And good leaders work through that. I know that for me, I always when I hired someone new said, my job is to add value to what you do. And you and I will have to figure out how best to make that happen. And I think that's important for leaders in general to understand. There isn't one mole fits all. Yeah, I agree with that. So you You're clearly a pretty inspiring person. How do you find ways to share so much inspiration and how do you how do you share your inspiration and your thoughts?</p>
<p>**Vanesa Cotlar ** 29:50
Yeah, I appreciate the kind words Michael. I think for me, something that has gotten into my daily habits has been sharing content on LinkedIn, I think is such a good way to be able to kind of share thoughts. With a broader set of people, it's actually been really incredible. I started posting more and engaging more with others during the pandemic, just because I've always been someone that used to think of community as an in person thing. But when when COVID hit, and we went to more Soviet home, I started posting, I started engaging with others. And I would say, especially in the last year, even as things opened up, I just found it was a really great way to connect with others, globally. And it's, it's been great. I mean, I share content every day and I connect with others have also shared content pretty regularly. And it's been a fantastic way not only to to share my thoughts, but to be inspired by those of others.</p>
<p>**Michael Hingson ** 30:44
I don't know how possibly to figure a way to answer this, but I'm gonna ask them anyway, just son. I agree. There's so much that's happening on LinkedIn. And in some way where a lot of business people have reacted, well, why LinkedIn as opposed to some of the other social media? What is it that LinkedIn has that makes business people and organizations and people and people who are looking to build teams, so much prefer that to some of the other social media have any insight into that?</p>
<p>**Vanesa Cotlar ** 31:15
I mean, I think primarily, it started because it's a job board, right? Like, I think people go on LinkedIn when they're looking for work. And by it being such a large repository of open positions internationally. With it, having the space to create content, I think became analogous to like the professional social network, you know, this is where you go look for work. This is where you go look for expertise, this is where you share your thinking, and others can find you here too. So I think it has definitely, from a recruitment standpoint, the strongest recruitment capabilities and the strongest recruitment tools built within it. So there's a number of added and paid features that companies can use. There's also a sales funnel component, and I've never explored that one very much. But definitely, from a recruitment standpoint, it helps you find the people you need to find. And then you also can understand who they are a little bit better based on what they post who they engage with. And you know, that I think a lot of people use, you know, Instagram or you know, I'm not on tick tock what many people use it. And you know, how we used to use Facebook was more to stay in touch with, you know, friends, family, you talked about your life, but I think LinkedIn has become the place where you shared around more your professional achievements or your professional thoughts. And it enables you to kind of hone in on it ended that way. So I think, for me, I look at Instagram is more like people's personal lives, which you know, from hiring someone, I would never go look, because I think it's their choice what what they're doing. But I think LinkedIn is more where you're choosing your professional image to put out there. So that's where I'd love to take a peek to see how are people presenting themselves? What is it that they're looking to do and to put out into the world? Interesting.</p>
<p>**Michael Hingson ** 33:05
Yeah, you know, it's it's very true that, I think the inertia at LinkedIn and the inertia that now so many bring to LinkedIn, to talk about the professional image, and so on and who say things like, don't try to sell me something here on LinkedIn, we're not here to do that. As such, we're here to learn, we're here to understand what you're looking for, or like, the podcasts that that I do, we've talked about the podcast on LinkedIn, not trying to sell anyone anything, we invite people and they can choose to come or not. But it's really insightful to see how people behave on LinkedIn, because it has become so very oriented toward the the image, and people looking to support each other in a professional way. And I think that's great that, that I'm sure that people at LinkedIn intended that. But still, the inertia of so many people using LinkedIn now and using it in that way. People have bought into it made it very successful. Yeah, I would agree. Which is, which is certainly a good thing. So it's, it's a valid way to do it. I don't use tick tock and I don't use really Instagram, very well. Tick tock and Well, both of those are pretty inaccessible in a lot of ways, and of course, a lot of it is that they're putting out a lot of photos. And they're not doing enough to perhaps make that information accessible. But nevertheless, that's what's happening. So some of us don't, and some people seem to go there and love it, but not for the kinds of things that you get from LinkedIn.</p>
<p>**Vanesa Cotlar ** 34:55
Yeah, I would agree.</p>
<p>**Michael Hingson ** 34:57
So if you can come honors somebody who wants to be a person who wants to be a leader in the, in the people culture space, what kind of advice would you give them? Yeah, I know, there's</p>
<p>**Vanesa Cotlar ** 35:13
a question. Um, yeah, I mean, I think it's depending on how, you know, for someone that's just starting, or someone that's a little later on. I just think it's super important to get clear on the why I think that it helps you focus or determine if you want to generalize, like there's so many subcomponents between, basically, when you think of people, the people or culture space in a large organization, it's a bigger team, there's people that solely do recruitment, people that solely do learning and development, people that solely support, you know, parts of the business as a term business partners, and there's much more specialization and so on and so on in terms of roles. And I think in smaller companies, it's kind of this you know, everyone does everything, type of roles, or, you know, there's only a couple of people and you're, you're managing a much broader set of things. And there's no right or wrong answer. I always say to people think about what you're most interested in, think about, you know, if you want to be a specialist, if you want to be a generalist, what it means within that realm. And then in terms of like how to actually get in the space. I always say, just think about it in terms of talking to people to understand what their day to day looks like. And think about the organizations that potentially may have the opportunities that are best aligned to what you're looking for. And like any other field, I think, you know, having a little bit of experience, how always helps. But to get that first experience, a lot of the times, it just means starting, you know, starting in lower level role, if you're if it's something you've never done before, to really understand it, or thinking about how your past experiences can actually translate really well into a different part of the people and culture space. So I think there isn't just like one right or wrong way to kind of get into it. But then once you're in it, I think one of the best things that I've seen is people that share their thinking, in the people and culture space, and in HR, it is one of those fields where I have no problem if anyone wants to steal my ideas, you know, I'm happy to tell you all my ideas, if they're helpful to you use them, there's there's nothing that becomes like trade secrets or ways that, you know, interfere with a company's ability to sell its product or whatever that looks like. So I think what's really cool about this space is it is one where we can share quite openly about best practices. So I always say you want to be a leader in this space, just share about what works for you share, but what didn't and help others kind of learn from your experiences as well. And that's where I found the greatest opportunity for connection with others to</p>
<p>**Michael Hingson ** 37:53
be a sponge be willing to collect knowledge and get knowledge from other people. And of course, we talked about mentors, which are always valuable to define. And my thought, also still is that you also might very well be a mentor to somebody else, because you're going to come with your own ideas, which will be different than a lot of other people. So it is a two way street. But but you do have to start somewhere. And it's appropriate to take some time to learn, be a student, and recognize that in reality, you're going to be a student, your whole life. People are interesting creatures, and you're going to find new things that happen dealing with people all the time. Yeah, I agree with that, too. So people are, are are very interesting. And it's fascinating to see how we end up really interacting with people and how we do the things that we do. But it's great that that this is you're describing it as a field where people can interact so well. And there's I don't want to say there's no magic to it. But there's no magic to forming a team or no magic to learning from other people because you're all trying to hopefully do the same thing. And making yourself and those who worked with more successful Yeah. So I think there's there's a lot of value to that. Well, so do you do a lot of your work in office or do you do most of yours remote? Where do you find works best for you?</p>
<p>**Vanesa Cotlar ** 39:30
Yeah, we are remote first company. So we let people choose how they want to work. We do have an office in Toronto, but it's totally optional for people to go in. And we get together in person three times a year and fly people in for those that don't have Toronto as their home base. So yeah, I am remote first.</p>
<p>**Michael Hingson ** 39:50
Yeah, you are quite a waste from Toronto, I think. Yeah, yeah. You're not gonna you're not gonna walk or drive there every day. Ah, Winnipeg.</p>
<p>**Vanesa Cotlar ** 40:02
Definitely not, I wouldn't make it before the</p>
<p>**Michael Hingson ** 40:05
show you learn to run a whole lot faster, right? Yeah, exactly. So is you have been doing the things that you've done, you worked with mentors and so on? Have you found any, any other outside sources like books or whatever that have really influenced you? Authors that you've learned from or that maybe you wanted to meet and get to know better, who really had a great impact on your style and what you do? Yeah,</p>
<p>**Vanesa Cotlar ** 40:40
so I think that it's interesting, I would say in terms of content, nowadays, I get so much of it from LinkedIn, I love reading what others are sharing in terms of their knowledge. For books I was thinking about this ahead of today, I actually have one right next to me to show you, which is called leaders eat last. And it's a Simon Sinek one. This one is one of my favorites, because it talks a lot about that concept of trust, and how trust within teams is paramount. And that if people feel safe within kind of their circle of what makes up their team, they're just going to perform a lot better than if they feel a sense of competition, or like they can't really trust the people that they're closest to in their day to day, and it was talking a lot about how by making choices that enable that trust building within a team, then you're able to essentially have better longer term outcomes too. So that's for sure one, and then the other one that I read that I loved. And it's funny, because I am, I'm still a paper person, as you can see my oldest paper next to me. But I have this this notebook. And I use it as my agenda. But in the back, I always write lots of notes on different things. And one of the books that led me to write a lot of notes was atomic habits. I don't know if you've ever heard of it. But basically, it's this really awesome book that teaches you that. Basically, if you break anything down to be small enough, anyone can start pretty much anything. And it's the whole concept of, you know, start with two minutes of it, if you're trying to get more into writing, just write for two minutes, even once a week, or two minutes everyday. Or if you want to start exercising, again, go for a two minute run, it may seem like nothing, but that's how habits are built. And it was this really interesting idea of like finding the micro moments as a means of starting different habits that can then turn into macro moments over time. And I've used that in in different ways in terms of how I work and structure my days and things that I brought into my life. And I think both of those concepts have been super helpful.</p>
<p>**Michael Hingson ** 42:55
I have a favorite book of mine, which is all about teamwork and team building. It's called The Five Dysfunctions of a Team by Patrick Lencioni. And oh, yes, I think that's a great idea. Because it really talks about teamwork. And it also depicts teaming in a little bit different way than a lot of people may view it, because it says it's okay to have conflict on the team, as long as you all and here's the operative part, right, trust, and trust that you're all working together. And that's, of course, what so many companies have to really learn to do is to trust as we talked about earlier.</p>
<p>**Vanesa Cotlar ** 43:34
Yeah, I agree. I think trust really is at the, at the core of successful teams.</p>
<p>**Michael Hingson ** 43:39
Yeah. So I've, I've enjoyed that book, a great deal. A lot of some of it. First, for me, I also in building teams have worked with now a guy Don's and the reality is that, that what you learn when you are deciding to if you're blind, and using a guide, dog means you're building a team, the dog has a job to do, the person has a job to do. And you have to build that trust, because dogs may love unconditionally, but they don't trust and conditioning, but they are open to trust. And that's something that we seem to learn. So much of not to do that is to be open to trust. We keep hearing about why you don't trust but the reality is that the people who are open to exploring trust are going to go a lot further. Yeah,</p>
<p>**Vanesa Cotlar ** 44:26
that's very interesting. And I think the day to day that you're describing is probably not the day to day most people think about you know, and it's interesting to have the different takeaways from knowing that not all of our day to day is like the same and what we can learn from each other too. Yeah.</p>
<p>**Michael Hingson ** 44:43
And I think that we can always learn from other people, even people who I may not trust, I will still learn. I will learn from them or or at least I'm open to learning from them. Whether they know it or not because we're always planting seeds with whatever we do, you never know who's going to be able to benefit from the seeds that we plant. Yeah, exactly. So planting seeds and, and deciding to be a student are really very important sorts of things that I advocate all the time with all of my employees that, that it's important for you to do. Well, so you've been doing this a while. And you have developed clearly a lot of experience just listening to you talk. Is there anything that you wish you had known, say, 10 years ago that you know, now that you didn't know, then that helped you a great deal? And then you'd love to go back and tell yourself? Yeah,</p>
<p>**Vanesa Cotlar ** 45:48
I mean, I think there's a few things have, you know, I always say, hindsight is 2020. But I, you know, I also think that, I, if</p>
<p>**Vanesa Cotlar ** 46:01
I take it any different path, I wouldn't be where I am today, and I love where I am today. So I think for me, when I think back to, you know, the past and some of the things that I chose, I do think you know, 10 years ago, I would have said to myself, HR is going to be a cool career, I promise, like, you think that you're not sure, because there's other things that look shinier, and better. But I promise, it's gonna be cool. That said, I don't think I would be as good as I am at my job. If I hadn't spent the beginning of my career in strategy and management consulting, because it helped me see how organizations work. It helped me really understand, you know, how CEOs how executives think, and when, ultimately, you know, five and a bit years ago, I transitioned into the HR and the tech space, I just had so much more of a base that I would have had if I just had started in in HR. So I think for me, when I think about the What advice would I give myself it's a, it's okay, to pivot. You know, I think that the concept of work has changed a lot. In the past, people used to be in a company, usually for 2030 years, if you were leaving after, you know, less than 10 years, and like, Oh, where are you going? You know, there is this concept of like, we just started job and we stay in it. And I think now that has changed so much. And it's changing even more, I would say, I remember, you know, 10 years ago, people used to stay like maybe three or four years, and you started to think about something else. Now that number is like two, you know, if someone stays more than two years, it's like, wow, that company is doing something great, because people can move around really quickly. So I think if I could go back and say something to myself, it would be like, don't be afraid to try. And if something doesn't work, it's okay to leave it. And we only learned by trying. And I think I always say that, you know, you're either winning or you're learning. And I think just getting comfortable with the fact that failure happens everywhere. But it doesn't mean you failed and your life is over. You just learn from it and try something else. I think that can be a much more motivating way to look at taking risks, try new opportunities, you know, it's not really going to be about what happens if it goes wrong, it's like, there really is no wrong, you know, if it doesn't go as planned, you you learn from it. And you take what you learn and you try again. So I think that concept of you know, being okay with trying different things be okay with pivoting and just focusing on resiliency being that underlying theme.</p>
<p>**Michael Hingson ** 48:27
I had the opportunity fairly recently to talk to someone who's actually, among other things, is a champion for accessibility in Canada. He works at Statistics Canada, he was one of the Deputy Director generals, or director generals, I guess. And he started at Stats Can 34 years ago, was given an opportunity. And he's blind, but they gave him the opportunity and, and said that they would provide him with the tools that he needed. And he's always stayed there. We talked about that. And one of the things that he said is that I never found anything that would really offer me a better home. Any more welcoming environment that what steps can actually his has offered. And so he's continued. Yeah, that's really amazing, because you just don't hear that very often. And you wonder how much of that is from his mental attitude. He was he was really open to and found that was a welcoming home, as opposed to well, I got to change every two or three years. And he said, I've I've had people tell me I should change but I've never found anything that was anywhere nearly so economically or at least emotionally rewarding. This thing is Tascam Yeah. That's great to hear. So he he continues to deal with statistics and math. Exciting, hopefully very interesting, but he enjoys it. And it is it's very unusual that you find anyone who stays somewhere very long, or maybe even necessarily stays in the same career. Yeah, that's true. How do you advise people about that?</p>
<p>**Vanesa Cotlar ** 50:16
What do you mean, like switching careers switching jobs?</p>
<p>**Michael Hingson ** 50:19
Well, probably somewhat both. But you know, I, I assume people do more job switching, then really going off and taking a whole new career, and then something really causes them to need to do that.</p>
<p>**Vanesa Cotlar ** 50:32
Yeah, I mean, I think it's important to think about kind of your own goals and where you want to go, you know, I always say, think about, you know, two, three years from now, what do you want to have learned? What do you want to have experienced? And where's the best place to do that? Is it where you're at today? Are the opportunities that you're looking for going to be there for you? And if not, if you're thinking about a new opportunity, what makes you a bit more confident that that place will give you those experiences and those skills you're looking to learn? And I think, you know, it's never an easy decision to switch jobs. So I always say, you know, think about from from the perspective of where you're looking to go think about what teams you're joining, what is it that you're giving up? What is it that you're getting, and ultimately thinking about where the best path for you is, I think is super important. I do think most people that are looking for a job are doing so for a reason, right? Like there's something in their current opportunity that just isn't feeling quite right for them, or they're looking to grow in a way that may just not be available, I think one of the things that's super important is, you know, if an organization doesn't think it's going to have the role, or the vacancy that someone is looking for, to just be honest, and to support them in that process of building their skills, so they can be prepared for a role elsewhere. I do think because careers are long, and people do switch jobs. Now, if the role that you want is not going to be available at your company, say for five years, and you think you're going to be ready next year, it's important to look at kind of what your best path is. But I always say to try to be as open as possible in those conversations. Because if your manager or your leader knows kind of what you're looking for, that's how they can be best placed to support you too.</p>
<p>**Michael Hingson ** 52:10
Especially if they're willing to do that unwilling to look at you advancing or dealing with your career. And that's always right. Yeah. So it's a it's an effort, but hopefully more managers than not, and I'm sure that it is true, are really looking out for your best interest in not letting ego get in the way.</p>
<p>**Vanesa Cotlar ** 52:35
Yeah, I agree.</p>
<p>**Michael Hingson ** 52:38
So, in your career thus far, you've been working in this field now for how long?</p>
<p>**Vanesa Cotlar ** 52:47
In the people's face about five and a half years? Yeah.</p>
<p>**Michael Hingson ** 52:50
So between that and the rest of your life? Is there something that you're really proud of something that you feel has been a great accomplishment for you? Yeah.</p>
<p>**Vanesa Cotlar ** 53:00
I think that when I think back to, you know, moments in my career, and even not just now, but I'm sure you know, 10 years from now, when I'm looking back, I think I'm in a really particularly unique moment, right now with building the culture and the team at policy me, we were just over 35 When I joined now, we're almost 65. So I think having had the opportunity to be at the center of building the culture of an organization being so involved with how a company grows, and its future has been pretty incredible. So I am really proud of the team we built, you know, when it's obviously not just me, but I, I love that I've been a part of helping create an environment where where most people are really proud to work and where they they tend to enjoy their day to day.</p>
<p>**Michael Hingson ** 53:47
So you, you're a builder,</p>
<p>**Vanesa Cotlar ** 53:49
I am a builder. Yes.</p>
<p>**Michael Hingson ** 53:52
Well, and there's absolutely nothing wrong with doing that. I mean, if you can do it and be successful, then go to it. That's what I would say. Well, I want to thank you very much for doing this. And for spending so much time with us today. I hope that this has been beneficial for anyone who is listening, and I hope you've enjoyed it. I certainly have, I really appreciate all the nuggets of wisdom that you'd have given us and left us with. So thank you very much for that.</p>
<p>**Vanesa Cotlar ** 54:22
Yeah, thank you so much for having me, Michael. It's been a lovely conversation.</p>
<p>**Michael Hingson ** 54:26
This has been a lot of fun. Well, I also would say, if people want to reach out and maybe contact you, maybe learn more from you or be a mentor or look for a mentor or any of the things that we've talked about today. How do they do that? Yeah,</p>
<p>**Vanesa Cotlar ** 54:43
my LinkedIn is the best place to find me and I think we'll probably drop that link here when this goes live, but you will but say it anyway. It's my name. So Vanesa Cotlar you can find me on LinkedIn. I'm the only person with my name, which makes me easy to find you And Vanesa is spelled with one s with one s. Yes, that creates the uniqueness. So</p>
<p>**Michael Hingson ** 55:06
Vanesa, C o t l a r, and then we've done any other ways, or is that the best way?</p>
<p>**Vanesa Cotlar ** 55:13
I think that's the best one. Yeah.</p>
<p>**Michael Hingson ** 55:16
Well, there you go. See that goes back to what we talked about before, why LinkedIn is so valuable. So cool. I thank you again. And I want to thank you for listening. We really appreciate it. Love to hear your thoughts about this. And Vanesa, for you and for people listening, if you know of other people that we ought to have on as guests and unstoppable mindset, please let me know I'm always looking for more people, and always looking for other ideas. I love to feel that I'm learning from every guest and every conversation that we have. And I hope that everyone else is as well. So please, pass along any thoughts that you have. And if you'd like to reach out to me feel free to do it a couple of different ways. The easiest way is Michaelhi at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Also, you could go to our podcast page, www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we're on LinkedIn. Michael Hingson is in LinkedIn as well. So you can reach us all sorts of different ways, but we'd love any of your thoughts, any of your comments. And as always, please give us a five star rating. We really appreciate it. Appreciate your thoughts and your comments. And I know Vanesa does as well. So, again, Vanesa, one last time, I'd like to thank you for being here with us. And anytime you want to come back, we'd love to have you back to talk. So </p>
<p>**Vanesa Cotlar ** 56:43
thank you again for having me My pleasure. </p>
<p>**Michael Hingson ** 56:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable People-First Leader with Vanesa Cotlar</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/eb0e576f-9a5c-4a55-84cf-f831992716e0.mp3?source=rss&amp;ext=asset.mp3" length="84874288" type="audio/mpeg" />
<itunes:episode>203</itunes:episode>
</item>
<item><title>Episode 202 – Unstoppable Ms. Wheelchair America 2023 and so Much More with Ali Ingersoll</title>
<guid isPermaLink="false">https://pinecast.com/guid/7038ec1b-a541-470a-a28d-3e1c8c2eed4a</guid>
<pubDate>Fri, 02 Feb 2024 10:00:14 -0000</pubDate>

<itunes:duration>00:45:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cfdbf691-85ea-4b78-b483-b5c9601b20aa/UM202-Ali_Ingersoll-Coverart.jpg" />
<description><![CDATA[<p>I would like to introduce you to Alexandra, (Ali), Ingersoll whom I met through Josh and Sheldon at accessiBe. Ali is a C6 level quadriplegic who absolutely lives life to the fullest. Listen for yourself and see just how much Ali does in and for the world.</p>
<p>As a child, Ali lived in various parts of the world living often quite a life of adventure including camping at Christmas for several years on uninhabited islands in the Bahamas with her family. After high school she spent time in China. Then she came back to the U.S. where again she had and will discuss some of her adventures.</p>
<p>She received her college in entrepreneurship. She held a few jobs after college, but at the age of 26 while taking a shallow dive she broke her neck which is why she is an extremely active quadriplegic today.</p>
<p>Ali’s enthusiasm for life and her positive attitudes are invigorating. Today, among other things, she is an active advocate for the rights of persons with disabilities. As she says, if she is able to change the perceptions of one person concerning disabilities then she has done her job. Today, among other activities, she is a public speaker traveling the world to change attitudes and perceptions. I hope what Ali says to you will make a difference in your own life and world</p>
<p><strong>About the Guest:</strong></p>
<p>Ali Ingersoll is a corporate DEI disability strategy consultant, Ms. Wheelchair America 2023, keynote public speaker, writer, and financial assets trader.</p>
<p>Ali’s professional passion lies in coaching organizations on how to strategically create and implement disability inclusive policies and practices within organizations from C-suite leaders to employee resource groups.  She accomplishes this through teaching how to minimize bias, increase advocacy, accountability, access, and inclusion internally.</p>
<p>Ali started her healthcare advocacy career after being repeatedly denied medically necessary equipment by insurance companies over the last 12 years since becoming a C6 quadriplegic and full-time wheelchair user after a shallow water diving accident.  She focuses much of her advocacy work on health equity through helping people with significant disabilities get the proper approvals for the medically necessary equipment they need to not only survive in life, but to thrive in order to achieve a higher quality of life.</p>
<p>Disability Inclusion in our society is a priority Ali focuses on improving every day.   Ali has a firm philosophy of paying it forward by giving back to the community when she is not working through collaborating with stakeholders in the government, the non-profit world, and partnering with organizations to create a more inclusive society and disability employment environment.</p>
<p>She believes it’s important to band together as one in order to affect the greatest change on the national stage and in local communities.</p>
<p><strong>Ways to connect with Ali:</strong></p>
<p><em><a href="https://www.linkedin.com/in/ali-ingersoll/" rel="nofollow">LinkedIn</a></em>
<em><a href="http://www.quirkyquad.com/" rel="nofollow">Quirky Quad Blog</a></em>
<em><a href="https://www.youtube.com/c/QuirkyQuad_Ali" rel="nofollow">YouTube Channel</a> _
</em><a href="http://www.facebook.com/ali.ingersoll" rel="nofollow">Facebook - Personal</a><em>
</em><a href="https://www.facebook.com/QuirkyQuad1" rel="nofollow">Facebook - Public</a><em>
</em><a href="https://www.instagram.com/quirkyquad_ali/" rel="nofollow">Instagram</a>_</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, and welcome once again to unstoppable mindset today, we get to interview Ali Ingersoll who is a corporate de dei strategies consultant, ms or ms. Wheelchair America. 2023. Wow. She's a keynote public speaker, writer, and even a financial assets trader trader that you are anyway Ali, welcome to unstoppable mindset. How are you,</p>
<p>**Ali Ingersoll ** 01:49
Michael? Thank you. It's so great to be here. Happy to have a to have a chat. Long overdue.</p>
<p>**Michael Hingson ** 01:55
You know, we've been working at it a while haven't we? Well, yeah, well,</p>
<p>**Ali Ingersoll ** 01:58
the best thing my dad always said he likes a job that starts hard. So</p>
<p>**Michael Hingson ** 02:01
there you go. So what is a financial assets trader? What the heck, we'll start with that. Oh,</p>
<p>**Ali Ingersoll ** 02:07
well, I'm day trading. On 27th. After working in politics, I learned technical analysis day trading through a program called Drummond geometry and it's basically laying multiple timeframes over one another and you can use it for stocks, bonds, forex futures, yep, sky's the limit. It's that's the simplified version.</p>
<p>**Michael Hingson ** 02:30
So you do that for for people or what? No, no, I've</p>
<p>**Ali Ingersoll ** 02:34
just do that for myself. And then I did that part time now and I switched careers. And handful of years ago into the world of disability strategy consulting, working for a handful of beautiful organizations and disability inclusive hiring practices and helping coach employee resource groups and fighting for legislation and disability and so much more. I'm like the Energizer bunny on wheels. 2.0.</p>
<p>**Michael Hingson ** 02:58
There you go. So what is your main day job today?</p>
<p>**Ali Ingersoll ** 03:03
I have multiple day jobs, I work for a hand as a consultant, I work with open inclusion half of my week, which is a beautiful, inclusive research, design organization where we work with large corporate brands to help them make products, services and digital environments more accessible through high quality qualitative research. And so I run their global community of people around the world, which is a really beautiful organization in the pan disability community. I work for a handful of organizations where I help coach their employee resource groups, all kinds of disability resource groups. And then I do I travel around the country and I do keynote speaking on purpose and Life and Health Insurance and advocacy. And that's my professional and my advocacy life. I fight health insurance companies for health equity to get people the medically necessary equipment they need to not only survive in life, but to thrive, but I have a beautiful coalition of incredible people and networks and organizations. So nothing I do is alone. It's always a team effort with the ultimate mission of paying it forward human kindness empathy and really helping people understand that disabilities that one club that doesn't discriminate any one of us can join it for any reason. I hope you don't but if you do, it behooves all of us in society and corporations and just being a decent human being to pay attention to these issues for those that move think sense? differently. Can you get differently</p>
<p>**Michael Hingson ** 04:32
she can't you find something to do in the free time.</p>
<p>**Ali Ingersoll ** 04:35
I volunteer on a lot of nonprofit boards.</p>
<p>**Michael Hingson ** 04:38
There you go. Well, it really is a pleasure to have you here and first we met through Josh and accessiBe which is kind of fun. Yes. And so I really enjoyed that. So tell me a little bit about ally growing up, you know, the early ally and all that kind of love. Got where you are. Might as well go back to the beginning as they say, Yeah, I</p>
<p>**Ali Ingersoll ** 04:59
only get Do you an abbreviated version, home base and life was always a very out Island in the Bahamas. My parents started building a place there in the 70s before I was even a thought in their mind. And so I was grew up as a beach bum girl and I having two older brothers and every wanting us to be too girly, and I went to boarding school at a very young age at 10. With a lot of Catholic nuns, I grew up all around the world. My mom is German, my dad is English American. So had the beautiful opportunity to travel the world quite a lot. And I engage in a lot of wilderness survival programs. Basically what that means is I voluntarily kicked my own butt to sweat it out in the middle of the Australian Outback, hiking for hundreds of miles with an 80 pound pack. I don't know what I was thinking. But it taught me a lot of really great leadership skills and endurance and resilience and grit, essentially. And then at 1617, I graduated high school at a young age and I moved over to China for no good reason. Then I was stubborn, and I didn't want to go to university yet. And over there, I lived and I worked. I went to jail over there for a while I dated Italian kickboxing instructor who didn't speak English. I didn't speak Italian. So I learned Chinese very quickly. I was finally dragged back to the United States to go to college, where I majored in entrepreneurship. And I got a degree in business administration, from the University of Miami, where I started working with the Rockefeller family and I opened up a nonprofit organization that got young people and underrepresented and underserved communities active in the civic engagement process. So as a beautiful use of my entrepreneur, entrepreneur, entrepreneurship degree, I'd like to say I knew what I was doing. But I was 23. So I had no idea I made it up as I went along. It seemed to work quite well at the time. And then I got slightly jaded by politics, and that's when I moved back home to the Bahamas. When I was 2520 26, and started to learn day trading. And then August 2010, and 27, I took a shallow water dive and broke my neck, leaving me a C six quadriplegic and basically spent the next seven years six and a half, seven years, in and out of hospitals with every medical complication, you could probably think of the names might might are a little daunting. And so I was still working full time, but very lonely existence, no disability community and moved back to China for spinal surgery and spent a couple of years over there, which is that story would take a few hours. And I moved back to Raleigh in 2015 16, and spent a whole year in bed with the stage four pressure sore on my backside, which is how I really got into disability advocacy, really fighting health insurance for medically necessary equipment, took that work nationally and worked with a lot of beautiful organizations. And that one mean the title of Miss wheelchair America 2023, which I'm about to pass off the title this week, to the new title holder, the competition is going on at the moment. And about three, four years ago, I dove into the corporate world of diversity, equity and inclusion and absolutely love it. I get to meet cool people with the same shared mission and purpose and passion. That's what keeps me going, despite all the secondary complications that are mostly unseen. Actually. being paralyzed is easy. You know, I get to drive a wheelchair. There's so much behind the scenes and under the hood that actually affects your daily quality of life. Yeah,</p>
<p>**Michael Hingson ** 08:33
yeah. And driving a wheelchair with this C six. Issue is a whole lot different than being a parent and being able to push wheels. And yeah,</p>
<p>**Ali Ingersoll ** 08:45
I couldn't drive my wheelchair for the first couple of months, I broke my toe, I ran over people and I cried to my mom, I said, Well, how am I going to be paralyzed if I can't drive a wheelchair?</p>
<p>**Michael Hingson ** 08:55
Well, I remember. So my wife was T three para. And so she did well with a manual chair until like 2002 When shoulder started to give out and as her die as a physical medicine doctor said, you know, the shoulders don't come with a lifetime warranty. And so she graduated to a power chair. And I remember her starting to get used to driving a power chair and had some some challenges. Remember the old song she'll have fun fun fun till her daddy takes the teebird away. Oh, great. So my, my wife's best friend Linda and I created the song. She'll have fun fun fun till we all take the joystick away. She Oh yes. She was a little dangerous for a while we were in. She was in a restaurant. First day driving the chair and actually hit a table and almost knocked it over among other things. So, but she got better at it. Well, I still have</p>
<p>**Ali Ingersoll ** 09:59
plastic rail I was on the sides of my walls even now 13 years later, because there's just that moment when I'm zipping around the corner. I'm like, oh, gosh, I'm the one that has to pay for it as a homeowner, so let me be careful. Yeah.</p>
<p>**Michael Hingson ** 10:09
Yeah. Well, we we haven't we've never did do that. And Karen passed away this last November. I'm sorry to hear that. Well, thank you. I appreciate that. Well, we were married for two years. So as I tell people, no matter what anyone says, She's up there monitoring. And if I misbehave, I'm going to hear about it. So Oh, absolutely. Gotta be a good kid. But you know, it, it is, in a lot of ways, and it is appropriate to not necessarily think that we're in a negative situation, but I think it's was awesome. And I think that she did well with it. She liked the person she was she was good in her own skin. And that's as much as anybody can ask her.</p>
<p>**Ali Ingersoll ** 10:51
I couldn't agree more. It's a beautiful, it's a beautiful sentiment.</p>
<p>**Michael Hingson ** 10:55
So she, she she did well, but I think she she had a pretty bad sore last July, July of 2022.</p>
<p>**Ali Ingersoll ** 11:06
So sores are no joke. Oh, my gosh. And</p>
<p>**Michael Hingson ** 11:08
it. She mentioned he had to go to the hospital and was in for a month. And I think that kind of started the eventual slide, if you will, because she also had rheumatoid arthritis. And she couldn't take the normal infusion for RA. While she was getting rid of the the sore because the infection would have been coming back. So yes, it was a problem. So it's just one of those things and gotten accepted. So we did this life. Yes. Such as life absolutely</p>
<p>**Ali Ingersoll ** 11:38
adapt, you overcome and you adjust, you have to match it, you have to adapt to the unknown every day. Yeah,</p>
<p>**Michael Hingson ** 11:45
I wish more people really understood that, you know, we all hear about how change is all around us and all that. But the reality is, the other side that people say is I hate change. I don't want to change. I don't want things to be doing well, it doesn't work that way, folks.</p>
<p>**Ali Ingersoll ** 11:58
Know that that is just life. But sometimes you hear one, even when I'm on stage I, if I can affect one person's changing perspective or purpose, just one, that is a huge win. For me. It's never about me, when I get up on stage. It's just giving. Sometimes I'll listen to an audible book and I will they say myself, Wow, that one sentence. And then it just takes me on this incredible tangent. And I'm like, yes. So you know, it only takes one person whether you're reading a line of a book, or you hear them on stage, or you listen to them on audiobook, whatever it may be. Yeah,</p>
<p>**Michael Hingson ** 12:32
I mean, that's what I've always felt if I can change one person's perceptions, I've done my job. Yeah, great. That's, that's as good as it gets. And when you've got a whole bunch of people who, who really changed and you know that they've changed because of the way they behave and acts going forward, then you know, you've really accomplished something which is so cool. I agree. Well, what is your favorite childhood memory, you must have some good memories growing up, you remember that?</p>
<p>**Ali Ingersoll ** 13:02
One of my favorite childhood memories is growing up on a very high on the Bahamas, and we were all over the place around the globe. We will come together at Christmas. And we had a power bowl and 33 foot Powerbot and there's six of us in my immediate family at the time. And we would go on these Robinson Caruso camping trips, we would pick a letter 700 Islands to the Bahamas, most of them are unpopulated, and we would pick a location and we would set up campsite during Christmas and my mom would get battery operated lights around a little like a little Katarina like palm tree and bring these wrap presents. We would go spearfishing for our food and build sandcastles and get bitten by scorpions by building fires and read jokes around the fire and nighttime. And it was just the most incredible family time and it's so unusual. And I just attribute all of that to just having I feel blessed to have such incredible parents.</p>
<p>**Michael Hingson ** 13:56
Yeah, being bitten by a scorpion is no fun.</p>
<p>**Ali Ingersoll ** 14:00
Well fortunately in the Bahamas, most things are not poisonous, they hurt you swell up, you're not gonna die. Right? You may you may swear a little bit but</p>
<p>**Michael Hingson ** 14:09
yeah, I have not been even though I live on the desert and lived on the desert, most good part of my life, but I just assume not. That's okay. I've been close to black widows and my brother in law, when he was growing up actually caught a Black Widow and just held it in his hand and took it in and showed his parents and said, see what I got. And everybody was well, we could get rid of that property you're gonna get bit. Here's an amazing guy and he still is he's a very adventurous sort of person. Yeah. I've been close to them, but I've I've not been bitten and would rather not be as I say it's okay. Yes. I think there are always experiences to have and I don't need to have that one to understand that. That's okay. Well, so you lived in China. And what did He learned from living in China.</p>
<p>**Ali Ingersoll ** 15:03
Wow. So many lessons that actually taught me this incredible lesson in humility and diversity and culture in that. I saw such atrocities in China at a very young age that by the time I went to university I didn't I couldn't connect with anyone my age anymore. fraternity parties and sororities and that college life because I saw children whose hands had been cut off on purpose when there were children when they were babies to be better beggars. I saw people someone that was shot in the street. I went to jail in a northern Mongolian city called Harbin, right, right on the border of China as an ice city. I didn't do anything illegal. I just forgot my passport. I couldn't pay the hotel bill. But it was really the Italian boyfriends fault, not mine. But I was in jail with these women. And I called my mom with two minutes left on my phone call my phone card mom, remember, this was in 2000. So right there phone cards right in the old Nokia cell phone. And I said, Mom, I love you. I'm going to jail if you don't hear from me in a week, call the State Department but give me a chance to get out. And I was in jail with these women and freezing temperatures. And I was like, I understood China. I you know, I speak Chinese. And I listen to their stories. And there's no due process and China in a communist country. And many of them had been in jail for years. So I had such a drastic perspective and the change in the way I saw people, and it profoundly impacted me to this day.</p>
<p>**Michael Hingson ** 16:32
I think it's interesting. I've talked to a number of people who've had the opportunity to travel to a number of different countries. And I have as well, I haven't seen the atrocities that that you have. But it is so wonderful to travel to different countries and see how they live, how they behave, listen to their broadcasts and listen to their attitudes. Did you know even in this country, it is so different going from, say the West Coast to the East Coast.</p>
<p>**Ali Ingersoll ** 17:03
There's atrocities right here in our backyard as well. There are there are. And</p>
<p>**Michael Hingson ** 17:08
we don't deal for example, with disabilities very well, which is so unfortunate. Yeah,</p>
<p>**Ali Ingersoll ** 17:13
I was on a world. I was on a global world forum for disabilities. It was a webinar. And there's some folks in Africa some paraplegics and I was explaining Medicare, Medicare, Medicare and Medicaid and the systems and how you have to fight for the number of catheters you get as an example, as someone who uses full time catheters. And they said, That's really interesting. I didn't know that perspective. I thought America was a man of the land of milk and honey, for health insurance. I'm like, Ah, it's probably better than Africa where you are, but it's different perspectives. Well,</p>
<p>**Michael Hingson ** 17:46
and of course, we still face overall as people with some disabilities. And I'll explain that in a second. But an unemployment rate among employable people still have in the 65 to 70% range, and there's no reason for that to do I agree. But here's what they do. And I say some disabilities, because and I've said it on this podcast a number of times, I believe everyone has a disability and the disability that most people have is their light dependent. Why isn't that something that we consider disability because ever since the electric light bulb was invented, the fact is, we've spent a lot of money a lot of time and a lot of thought, to make lights available on demand. So mostly sighted people's disability is covered up. But the reality is, as soon as the power goes out, the disability rears its head again. So the fact is, everyone has a disability, whether we like I couldn't, I couldn't agree more. Right? Yep. Yeah. And so it is an issue,</p>
<p>**Ali Ingersoll ** 18:46
seasonal depression, even seasonal anxiety. That's a disability temporary or not? Yeah,</p>
<p>**Michael Hingson ** 18:51
I know. It didn't bother me so much. But it did. Karen, when we were in New Jersey, we had some times that was really cloudy in the spring and so on. And she she got depressed by it and acknowledged it and work through it. But still, it's one of the things that you got to understand it's different, different things for different people, but it doesn't mean we shouldn't understand them and deal with them.</p>
<p>**Ali Ingersoll ** 19:14
Couldn't agree more. Well, well said. So,</p>
<p>**Michael Hingson ** 19:16
you have so you went to university. Where did you go?</p>
<p>**Ali Ingersoll ** 19:21
I spent two years in Los Angeles in occidental small liberal arts college majoring economics. i Well, I'm not sure if I should say this on a podcast, but I'm going to anyway, I have gotten way too much trouble and looked at the Playboy Mansion for a while. I realized this is probably not the best way to go in life. So I transferred to South Beach because that's so much better to the University of Miami but I did take I was taking life seriously. And the University of Miami has this incredible entrepreneurship program with this amazing business plan competition. It was my dream to win it and I transfer Are their full force and just really focused on school</p>
<p>**Michael Hingson ** 20:05
and every opportunity. So what was your degree in sign of</p>
<p>**Ali Ingersoll ** 20:09
entrepreneurship actually how to start and run a business?</p>
<p>**Michael Hingson ** 20:14
So did you out of college and go do that? Or what did you do?</p>
<p>**Ali Ingersoll ** 20:18
Um, yes. So after winning, I did win the business plan competition with my partner. So that was exciting. But we didn't think I thought I was on top of the world. I thought a job was just gonna come to me and I was an amazing rock star. Yeah, not a 22. Nobody's a rock star. And so I didn't know I was kind of living. I know, I was living off the money I'd won. And my first job out of college was a last 24 hours. It was for a pyramid scheme, selling office supplies. And I really got hung it i and after the first day, I was like, Oh, God, what happened? So I floundered around for a bit. And then my name got passed around through some friends in the political fundraising world to Justin Rockefeller of the Rockefeller family, who's a lovely human being. And he was with his partner was starting a civic engagement nonprofit called Generation engage. And they're opening up multiple locations around the country. And they asked me if they I would like to open up the Florida chapter. And I said, Yes, that would be amazing. I got to put my fundraising skills, political skills, networking, community building skills, no idea what I was doing made it up every single day, but it seemed to work well.</p>
<p>**Michael Hingson ** 21:33
So what did you do after that? Or how long did you do that?</p>
<p>**Ali Ingersoll ** 21:36
I did that a handful of years up until I was 26. And then I just got jaded by politicians a little bit in the political process to be completely honest. And I wanted to find a profession that I could be independent and figure out how to help other people. And my dad suggested, be a day trader, put yourself through a 12,000 page course, I will help you with macroeconomic discussions. But you got to do the work, kid. And I said, I can do that. And so I moved back to the Bahamas, I helped take care of the property there in exchange for, you know, room and board. And I really, I mean, it was wonderful life was perfect. I couldn't I remember saying to my mom on the day broke my neck that I wouldn't change one thing about my life, Mom, it's so perfect. And then 10 minutes later, to that dive.</p>
<p>**Michael Hingson ** 22:22
And so do you still think you wouldn't trade anything?</p>
<p>**Ali Ingersoll ** 22:28
You know, it's, you know,</p>
<p>**Ali Ingersoll ** 22:29
it's a really good question. It's one of those what if questions, yeah, I can't change it. I don't think like that. I don't think well, if I could trade this, you know, if I could have my hands or what I rather have, where my feet. I mean, it is what it is, it was an accident. I never harbored anger or resentment. This is a life I've been given. I've always had a quirky dark humor, sense of attitude with loving to build people up and loving to help people, I just took me a long time to figure out how to do that, because I quite literally was a medical survival mode for seven straight years. So I didn't have the ability to do that. So I have a very analytical strategic mind when I was living from crisis to crisis to crises. And I, I feel like I make the most of what I can. And you know, the most the biggest thing that gets me as a chronic pain, it's like burning pins and needles from the chest down on my arms. And I combat that with probably overworking by helping people mentoring people and meditating.</p>
<p>**Michael Hingson ** 23:32
And meditating and taking that person on time is always a very useful thing to do.</p>
<p>**Ali Ingersoll ** 23:36
I'm trying to draw more boundaries in my life and figure out how to do that. I'm not brilliant at it. But I work very hard at</p>
<p>**Michael Hingson ** 23:44
what you're you're accomplishing a lot. And you You sound very comfortable in what you do. And I agree with you, you can deal with what if all day long, but the bottom line is, you don't have any control over that. Well, you do have control over.</p>
<p>**Ali Ingersoll ** 23:55
You do. Here's the thing, many of us have died multiple times with significant disabilities. At the end of the day, whenever my wife comes, and I'm very comfortable with death. I want to not only think about necessarily how hard I worked, but whose lives I've affected how I've affected their lives. And if I could be so blessed and lucky to when I'm gone that one person takes something I said and it changes their life or impacts them in some way. Or they spread that message to their child or their friend or someone in the future. That's a legacy I'm comfortable with even if I'm gone tomorrow. Yeah,</p>
<p>**Michael Hingson ** 24:31
I know exactly what you're saying. I was blown away earlier this year. I did a speech in 2014 in Washoe County, Nevada, was a safety and emergency preparedness. Oh, yeah. And earlier this year, one of the audience attendees wrote an article about my speech and what I said</p>
<p>**Ali Ingersoll ** 24:56
oh my god years later, Miko wow</p>
<p>**Michael Hingson ** 24:59
and and He didn't, he said all what I would think are the right things and so on. But that's incredible. And as I said, if I can influence one person, I've done my job. And I'm, I'm very happy with that. So, and I know there have been other times that, that at least I've had the blessing of learning that that people did discover something from what I said. So that's pretty cool. So I understand exactly what you're saying. And, you know, whatever is gonna happen is gonna happen.</p>
<p>**Ali Ingersoll ** 25:28
I couldn't agree more I you know, I used to fake it till I made it, right. And then I turn that into fake it till you become it. And I really did become the Corky quad dark humor enthusiast. And then I've since changed in the last year to face it till you ace it. And I truly, authentically know that and believe that about myself.</p>
<p>**Michael Hingson ** 25:51
And you can't do better than that. I mean, that makes Hmm, that's really cool. Well, even through all that. What's what's probably the biggest failure biggest thing that you've ever had to face in real life?</p>
<p>**Ali Ingersoll ** 26:05
Oh, my gosh, I feel 80% of the time, people. People think I succeed. They're like, wow, you're doing so much. It's because I throw a lot at the wall, and maybe 20 plastic rails I know, or maybe 10% works out. But I literally I do I feel all the time from professional and personal things I go through. But because I have so many things in the works that when one thing doesn't work out, I don't know if I'm genetically wired this way. But I'm like, Okay, that didn't work out. Bummer. I'm gonna move on to the next thing. But I think that might just be me. Yeah.</p>
<p>**Michael Hingson ** 26:44
Well, well, you're you're wired is you're wired and and then as long as you can deal with it and learn from it. I mean,</p>
<p>**Ali Ingersoll ** 26:49
we could spend an hour listing off my failures. But I mean, those are the lessons I've taken from the failures. Well,</p>
<p>**Michael Hingson ** 26:55
and I still am a firm believer in failure is such a horrible word to use, because it's really a learning opportunity. And</p>
<p>**Ali Ingersoll ** 27:02
well, I learned, I live by the Winston Churchill quote, I repeat it every morning to myself, that success consists of moving from failure to failure, without lack of enthusiasm. Yeah.</p>
<p>**Michael Hingson ** 27:13
Yeah. What are the failures? They're just learning opportunities. And so it didn't work out like you wanted? What do you do about it? What do you learn from it? And that's really what it should be? Exactly. So you learn, you go forward, and you go from there? Well, so given everything that's happened in your life, if you had a chance to go back and talk to your younger self, what would you teach her? God, or at least advise her whether she wants to learn it or not, but what would you advise her? Um,</p>
<p>**Ali Ingersoll ** 27:42
what would I advise? You know, what? It's a really profound question. There's only one piece of advice I would give myself, I have this philosophy, and whether one agrees with it or not, is different. I work hard, and I play hard. So I do things oftentimes, for the story. It's not always a great idea. So sometimes, I just came back from Costa Rica, and I did some fun, wild, wacky adventures that may not have been the safest. But I said, you know, what I'm safe is to that I've planned for whatever is gonna happen, it's gonna happen. The only piece of advice I would give myself is, I would say, after college, I would have taken and during the last semester, taking more opportunities to network and build a network of great human beings to have helped me earlier on in life because I meant to go and help a lot of new people. And I think it's really important to have a professional mentor, and I did not have that I did not build that. I didn't put that effort forward. And so after college for a good six or seven months, I floundered. And I had no purpose and I didn't know where I was going. And people think well of America, there's so many opportunities, and I think that sometimes is a really big problem and challenge for young people. Because there are so many choices and you don't know where to go. And that that's probably the only thing I would change. Honestly, not even my experiences that I will keep private from the Playboy Mansion, not even though I would change.</p>
<p>**Michael Hingson ** 29:13
Well, that's all part of what your life was, right?</p>
<p>**Ali Ingersoll ** 29:16
It was exactly. And</p>
<p>**Michael Hingson ** 29:18
so, you know, if you could change them, then you wouldn't be the same you that you are.</p>
<p>**Ali Ingersoll ** 29:23
Precisely I couldn't agree more.</p>
<p>**Michael Hingson ** 29:26
So that that's okay. So, you know, what you do a lot. You are a quadriplegic, and so on. So, how do you how do you do what you do during the day? What, like, what is your morning routine? Like, how do you I am</p>
<p>**Ali Ingersoll ** 29:44
I'm a military, like, I'm like, I'm a regimented military Sergeant in my own life, but when I do have play time, even if it's only for eight hours or five hours, whatever happens in those five hours, I will go to the moon and back. It doesn't matter. But when I'm in my serious work Work Mode, I wake up every morning at 5am caregivers come in as a quadriplegic, they helped me with bowel and bladder and getting dressed. And then I exercise 60 to 90 minutes every morning, five days a week, no matter what at a home gym, I have. And then I get up to my screens at about seven or 730. In the morning, I work all day, unless I have a doctor's appointment or I'm traveling, whatever that may be. And around 330 or four every single day, due to so much cervical neck pain and other pains I have from surgeries, I actually work with my caregivers, again, do more exercise or take a shower or whatever it might be. And then I work in my bed, which is a total hospital electrical bed and a queen size is very cool. One just looks like a normal bed. And I work from a laptop and my bed because that my body needs that for my pain perspective. And then I'll work until late, I just have to switch position. So Monday through Friday, I'm pretty regimented about that. And I don't change that. And I don't know if people are gonna like me or not after they hear this. But I have the opposite problem of ADD, where I have this intense focus. And I think I'm genetically wired like that, where when I get in front of the screen, or I'm writing an article, I'm working on a project or working for a client, I can just sit there and I just won't move until it's done.</p>
<p>**Michael Hingson ** 31:18
Yeah, you know, I had a job for several years in San Diego County when in Vista, California. Well, Ashley was in Carlsbad. And what I loved about the job was I was first into the company, every day, I was in by sixth selling to the East Coast. And I loved the fact that I had the building to myself. And even after people started arriving, I ignored people wasn't very sociable until at least after nine. Because I was busy doing what I needed to do. And even then, I work to staying very focused, I understand exactly what you're saying, when you got a job to do, you got to do the job.</p>
<p>**Ali Ingersoll ** 31:55
Well, that's it too. I've actually listened to this book right now called the one thing, I'm trying to strategically design my life a little bit in a more streamlined way for 2024. And they were just talking this morning on this chapter about like cutting out four hours of your day uninterrupted no matter what to focus on whatever it is that one thing that you really want to focus on, and I was listening to, and I'm like, wow, I do that. I've done that forever. I already do that. And it really does help. And that creates a habit. And through the habit that creates a routine and it just becomes part of you.</p>
<p>**Michael Hingson ** 32:31
Well, and you you spend time thinking, and I'm sure that there is time during every day that you spend time analyzing what you do or how the day went. And then what do you do different tomorrow? Or how could you improve whatever you were doing? Absolutely.</p>
<p>**Ali Ingersoll ** 32:47
Yeah, well, you're a car. It's a constant iterative process of life. Right? Absolutely. And that's why people with disabilities are some of the most creative problem solvers on the planet, because we literally sometimes have no idea what's gonna hit us in the morning when we wake up or in the middle of the night for that matter. Right.</p>
<p>**Michael Hingson ** 33:05
And so you again, you also learn to accept a lot. Oh, I heard somebody who did a survey, and did a study of blind people using the internet as opposed to sighted people who said that blind people tended to be more patient with internet websites, because a lot of the times they're mostly not accessible. So we kind of learn how to muddle through, but we all can take advantage of some of those things and become better and stronger. But we look for everything to be handed to us. And that doesn't help.</p>
<p>**Ali Ingersoll ** 33:38
No, but I mean, I've learned you just through my disability, infinite patience. So, you know, it's it's like, I have a friend that just broke their arm. And it's been a few weeks and she's in a cast, and she's so impatient. What is it gonna get better? I'm like, well, everything that's medical generally is measured in three months, time periods, right by the time we're done with rehab. And that's the same with disability with spinal surgeries. Everything is measured in many, many months or sometimes a year. You know, and so that that has taught me infinite patience, which is helpful.</p>
<p>**Michael Hingson ** 34:09
Yeah, it's very helpful. People challenging people. Yeah. Who are typically very impatient. Yes. What technologies do you use to do your job during the day?</p>
<p>**Ali Ingersoll ** 34:23
I'm from a tech from a program perspective. i My heart soul is Dragon speaking naturally. dictation software without a doubt, and I have. I do my hands are paralyzed, but I have wrist extension, but I can't. So I grip I can raise my wrist up but I can't raise them. I can't pick them up wrist flexors, so I can type upside down with my knuckles. But I have a giant Chester Creek easier. It's called like easy eyes keyboard. So like this big yellow with big yellow keys that older folks use. So So are they need enlargement, so I can type it there. And I have a Kensington mouse, which is a giant trackball, and I have a both my little paws. That's what I call my paralyzed hands. And it has two buttons on each side with a big trackball in the middle. And I'm pretty self sufficient. And I can use most other programs like most other able bodied folks, I don't have I've tried to eye gaze tracking software, I didn't work for me, I don't really need it. I've tried using Dragon as a function of like as using it as a mouse and going across the screen. That took too long for me. So you know, there are some programs I have problems with, like, for example, with Dragon, Microsoft 365 does not play well. They do not play net well together. So I have to purchase all standalone software programs, which can be expensive, which is expensive and can be very challenging. I</p>
<p>**Michael Hingson ** 35:55
understand that there is a sale going on through at least Thursday, and it's a Liberty sale from Microsoft, you can get Microsoft Office 2021, the full software package, not 365, but actually the software and have it for 35 bucks, which is interesting. Yeah,</p>
<p>**Ali Ingersoll ** 36:12
I have Office 2019. I have a philosophy that's not broken. Don't fix it yet. So</p>
<p>**Michael Hingson ** 36:18
yeah, unless there are enough new features in the upgrade that makes it worthwhile. I'm the same way with iPhone. Yeah, I don't go off and buy a new iPhone just because there's a new one coming out. Now, not only new features, but new features that I can use that make it worthwhile upgrading unless something really feels in the heart.</p>
<p>**Ali Ingersoll ** 36:38
Exactly.</p>
<p>**Michael Hingson ** 36:41
But it is it is a challenge. So you. So you use though all of that pretty well. I know Josh uses one bluffing SIP stick, as opposed to being able to do a keyboard.</p>
<p>**Ali Ingersoll ** 36:54
Exactly, yeah, he has a whole mouse set as well. And what I do as well is I have a laptop, and I get a small it's like $80 It's called pluggable, it's a docking station. So I'll plug all my periphery devices into pluggable, I have multiple video cables, I have three screens, I have a keyboard, but then I can just unplug everything very quickly. And I can take my laptop and travel, it's I can use my laptop fine. But it's hard one screen because I have to click click clicking with a lot of my shoulder challenges, it's a lot of clicking it really hurts. So for me, the biggest thing in a day, from a digital accessibility perspective is how can I reduce the number of keystrokes and the number of clicking I have to do on a website or any document for that matter? Yeah.</p>
<p>**Michael Hingson ** 37:42
And they're still not doing a great job of making websites overall, least from the outset. Accessible, which is why companies like excessive beer making such a big difference.</p>
<p>**Ali Ingersoll ** 37:54
Yep, there are a lot of companies out there I mean digital, except that we have a long way to go, just progress over perfection. And you're never gonna make everyone happy, and that not one solution is going to fit all. And we also have to be mindful of that as consumers, I think and also applaud companies that are making an effort and are willing to learn when they get it wrong, because no one's gonna get it right. We're gonna get it wrong all the time. But it's about iterating and improving it through AI and very smart individuals. And AI</p>
<p>**Michael Hingson ** 38:24
is going to make an and is already making a significant difference. It's like anything can be negative, or it can be positive, depending on how we deal with it and how we use it.</p>
<p>**Ali Ingersoll ** 38:34
Absolutely.</p>
<p>**Michael Hingson ** 38:36
How do we convince people, though, ultimately, that be inclusive, like with internet websites with providing products and all the other things to make a company and jobs accessible? How do we get people to understand that that really should be an is part of the cost of doing business?</p>
<p>**Ali Ingersoll ** 38:57
I mean, simple education. Well, three words education, advocacy and awareness. And it's, it's podcasts and webinars like this, and showing people in real time because, you know, the thing about human nature is just like you have a belief systems are a value system, it's very hard to change. And there are a lot of folks I run into all the time like, no, that's not a good work. Did you read what happened years ago, and that what that company did? Okay, yes. Have you seen the improvements said you said company have made has made and it's showing slowly and being finding people that are open minded to kind of pave the way through that. And you're only going to do that through collaboration and through partnerships, specifically with a lot of community organizations, especially national ones. Yeah. But you have sometimes you know, sometimes national, I'm part of them. Sometimes the answer organizations are set in their ways as well. So you'd have to start at the local chapters, and work your way up there.</p>
<p>**Michael Hingson ** 39:56
Yeah, it's</p>
<p>**Ali Ingersoll ** 39:57
and usability testing. In an inclusive surveys, and working with, you know, an inclusive design and having diary studies and actually doing the research and including people with all disabilities and part of the process.</p>
<p>**Michael Hingson ** 40:17
Yeah. And there's something that we all need to remember that is national organizations, like everything else is really something that's composed of people, and people will be the way they are.</p>
<p>**Ali Ingersoll ** 40:29
And it's about being pleasantly persistent. You keep following up until someone answers you, but you do it with a smile.</p>
<p>**Michael Hingson ** 40:34
Yeah, you got to do it with the patient.</p>
<p>**Ali Ingersoll ** 40:37
And it's no different than working with politicians. Yeah,</p>
<p>**Michael Hingson ** 40:41
except that I think they take a dumb pill to become politicians. I haven't figured out when that happens. But they must, you know,</p>
<p>**Ali Ingersoll ** 40:48
I plead the fifth on that one.</p>
<p>**Michael Hingson ** 40:49
I'm still with Mark Twain Congress. Crandall, benevolent asylum for them. So So yeah, I know what you're saying. I have met. However, over the years, some really good not only well meaning, but intelligent politicians who really had principles, but they're, they're not as common as one middle life. And that's, that's unfortunate, but it's the way the world is. And that's what we got to deal with a grade. So we cope. Well, I know you've got things you've got to go do. So I'm not going to prolong this and then make your boss come in.</p>
<p>**Ali Ingersoll ** 41:26
And I go, we could chat.</p>
<p>**Michael Hingson ** 41:28
I know we could. Well, we'll have to, we should do another one. I</p>
<p>**Ali Ingersoll ** 41:31
would love to do a follow up. Yes, of course, count me in.</p>
<p>**Michael Hingson ** 41:35
Well, I will, I will definitely do that. But I want to thank you for being here with us today and taking your time and giving us a lot of good insights. So thank you for that. And I want to thank you all for listening out there. We'd love to hear from you feel free to Well, let me ask you, Ali, how can people reach out to you and maybe contact you if they want to?</p>
<p>**Ali Ingersoll ** 41:54
You know, I think I have my cell phone all over the internet. So you could find me even if I didn't want to be found. But I have a website called the quirky quad quirky <a href="http://quad.com" rel="nofollow">quad.com</a> And it's a q u i r k y <a href="http://quad.com" rel="nofollow">quad.com</a> You can find me on LinkedIn ally Ingersoll, Ali Ingersoll, and I'm on Instagram Ali, Ingersoll, Facebook, so pretty much just type it in and I'll pop up somewhere. So you can hunt down, you can hunt me down, although I do fight on Google with. There's another ally Ingersoll in Raleigh, North Carolina, who's an investigative reporter and I know her so we always joke around fighting on on articles together on Google.</p>
<p>**Michael Hingson ** 42:32
That sounds like a lot of fun. Yeah, she's great spread rumors.</p>
<p>**Ali Ingersoll ** 42:37
People are like Ali, wait, you switched careers? Again? You're an investigative reporter. I'm like, no, no, I want to not me.</p>
<p>**Michael Hingson ** 42:43
Or you could just say well, yeah, didn't you know,</p>
<p>**Ali Ingersoll ** 42:46
I know. As a Canadian, so I would say, there</p>
<p>**Michael Hingson ** 42:49
you go. Well, thank you all for listening. I hope you'll give us a five star rating wherever you're listening to us. And if you'd like to reach out to me, I'd love to hear from you. You can reach me at Michaelhi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and hingson is h i n g s o n . So love to hear from you. But Ali one last time, I want to thank you for being here and we will do another one of these. We'll schedule it and do it.</p>
<p>**Ali Ingersoll ** 43:18
I would love that Michael. It's a pleasure. Thank you for having me. I hope everyone listen listening to one change in perspective, whether it's Michael myself or both of us.</p>
<p>**Michael Hingson ** 43:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Ms. Wheelchair America 2023 and so Much More with Ali Ingersoll</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7038ec1b-a541-470a-a28d-3e1c8c2eed4a.mp3?source=rss&amp;ext=asset.mp3" length="65753211" type="audio/mpeg" />
<itunes:episode>202</itunes:episode>
</item>
<item><title>Episode 201 – Unstoppable Joyful Leadership and Development Expert with Katya Davydova</title>
<guid isPermaLink="false">https://pinecast.com/guid/c0174b2a-a7ca-44e0-9189-b9c2aa5ca91c</guid>
<pubDate>Tue, 30 Jan 2024 10:00:05 -0000</pubDate>

<itunes:duration>01:01:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d99504a8-0bac-4e6a-a9c3-4bb7875561f2/UM201-_Katya_Davydova-Coverart.jpg" />
<description><![CDATA[<p>Make no mistake Katya Davydova has her own times of not being joyful and dealing with challenges. However, as you will hear on this episode, Katya works to create and spread joy. How? Well, it starts with a smile. I am going to leave it to her to tell you more.
Katya was born in Uzbekistan and emigrated to America at the age of five. She says she always has been a curious person and became quite fascinated with how people interacted with each other. After obtaining a MS degree with highest honors in organizational development and knowledge management from George Mason University she began to work in earnest to help improve company organizational structures. She relocated to the Los Angeles area just before the advent of Covid.
She not only has her “day job” concerning organizational development, but she also is a coach who is ready to consult with high achieving clients to teach them how to have better strategic thinking and how to create better micro-habits.
Katya offers many positive and thought provoking life lessons we all can find useful. Along the way in our episode she also turns the tables and asks me questions related to our discussions. This episode is quite fun. I hope you enjoy it.</p>
<p><strong>About the Guest:</strong></p>
<p>Katya Davydova’s mission is to create a more joyful world.</p>
<p>She is an organizational and leadership development expert, igniting workplaces like Google, Netflix, and Dropbox, where humans can flourish. As an expert facilitator, she teaches managers, executives, and individual contributors essential skills like strategic thinking, communication, and feedback.</p>
<p>Katya is also a coach for high achievers, empowering them to bridge the gap between best practices and actual follow-through by sustainable, micro-habits. Her first book, <em>Joy in Plain Sight</em>, explores celebrating wonder in the ordinary against the backdrop of our always-on, always-busy world.</p>
<p>A believer in big ideas that can make ours a kinder world, Katya has the honor (and sheer fun!) of speaking to audiences about organizational development, human flourishing, and habit-building (especially on joy!). She’s presented at engagements like The Massachusetts Conference for Women, Chief Learning Officer Exchange, ODinLA, and is a TEDx speaker.</p>
<p>Finally, she loves learning. Katya received her BA in cognitive science and psychology from the University of Virginia (Echols Scholar, Phi Beta Kappa), and her MS with highest honors in organizational development and knowledge management from George Mason University. Her prior expertise is in people operations, learning and development, higher education, and consulting. When she’s not working, you can find her exploring both city streets and especially wild trails, adding to her collection of plants, and learning about people in their everyday moments.</p>
<p><strong>Ways to connect with Katya:</strong></p>
<p><strong>LinkedIn</strong>:
<a href="https://www.linkedin.com/in/katyadavydova/" rel="nofollow">https://www.linkedin.com/in/katyadavydova/</a>
<strong>Contact</strong>:
<a href="mailto:katya@katyadavydova.com" rel="nofollow">katya@katyadavydova.com</a>
<strong>Website</strong>:
<a href="https://katyadavydova.com/" rel="nofollow">https://katyadavydova.com/</a>
<strong>Instagram</strong>:
<a href="https://www.instagram.com/joyinplainsight/" rel="nofollow">https://www.instagram.com/joyinplainsight/</a>
<strong>Book</strong>:
<a href="https://www.instagram.com/joyinplainsight/" rel="nofollow">https://www.amazon.com/dp/B09ZDPJ23L/</a>
<strong>Newsletter sign-up</strong>:
<a href="https://katyadavydova.us20.list-manage.com/subscribe?u=8a2e9cd879ce206da20e2fd22&amp;id=401d3a17f7" rel="nofollow">https://katyadavydova.us20.list-manage.com/subscribe?u=8a2e9cd879ce206da20e2fd22&amp;amp;id=401d3a17f7
</a>
<strong>Other Links/work</strong>:</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hi, and guess what? Yes, you're right. It is time for another episode of unstoppable mindset. We're inclusion diversity in the unexpected wheat, whatever that may be in whatever we may encounter. Today we get to chat with Katya Davydova. And I love something that Katya Katya has on her bio, which is that she wants to create a more joyful world. And it doesn't get better than that I like joyful worlds. And all that goes with it. I think we spend too much time grousing and complaining about all the things we don't have control over anyway. So for me, it's always don't worry about what you can't control focus on the things you can and the rest will take care of themselves, which I think is always true. However, we'll see what Katya has to say about that. Anyway, welcome to unstoppable mindset.</p>
<p>**Katya Davydova ** 02:08
Thank you so much, Michael. It is truly a joy, a delight and a pleasure. All three of the trifecta to be here. Thanks so much for having me.</p>
<p>**Michael Hingson ** 02:14
Well, I really appreciate you agreeing to do this. And coming on. Why don't we start with talking about kind of the early Catia growing up and all that stuff?</p>
<p>**Katya Davydova ** 02:23
Sure. Sure. Shall we begin from 13 point 8 billion years ago, the Big Bang?</p>
<p>**Michael Hingson ** 02:28
We can do that? A very long time. How sure are you it was only 13 point 8 billion years. And</p>
<p>**Katya Davydova ** 02:35
now you're asking the real questions. And are there multiple universes? The Quantum? Right, let's go there could be definitely good. I think just to keep it like you said what's within our control? Control? Happy to start at the beginning.</p>
<p>**Michael Hingson ** 02:50
time ago.</p>
<p>**Katya Davydova ** 02:54
Exactly. So the words right out of my mouth, Michael. That's exactly right. But I'll give the overall executive summary. And it's so funny to hear myself say the word executives, I work with executives that just did yesterday and bled over but anyway, was born in Uzbekistan, which was at the time some people have called it a third world country, I think the term now is developing or developed, developing rather country. And it was a time of darkness. And then I came to the States. Happy to happy to carry the conversation, Michael, where you would like for it to go? How do you</p>
<p>**Michael Hingson ** 03:30
go ahead. So tell us about you know, maybe what you remember a little bit about growing up in this Mecca, Stan? And then coming here and what it was like and all that. Sure. Sure. Yeah. So I framework is it were</p>
<p>**Katya Davydova ** 03:41
a framework, I you know, I love a good framework, honestly, what we'll talk about frameworks and principles in a little bit. But as a kid, I was used to, I guess, I was gonna say I was used to like not having too much, because, you know, we grew up in a little bit of, I don't call poverty necessarily, but not not having as much abundance as a, quote unquote, traditional American childhood might offer. But we my family, and I were lucky enough to emigrate to the States when I was a kid. And came here not knowing a lick of English except for please, and thank you. And where's the bathroom?</p>
<p>**Michael Hingson ** 04:18
There are three essential, that's important one, too. Yeah, of</p>
<p>**Katya Davydova ** 04:21
course, of course, he got to know where the important places are. And there's a little bit of gratitude and asking for help. And so as a kid here in the States, I landed, McKinley landed in Virginia and just kind of started living. I remember, if you're talking about pivotal moments, I remember walking into a grocery store, and being absolutely astounded by the selection and the array of things available for purchase. Right. And as Becca Stan, we had to stand in line for food, because that was the reality. And in America, you could buy like 16 Different kinds of apple at your whim. It was incredible.</p>
<p>**Michael Hingson ** 04:56
I was amazed when we moved to New Jersey and lived there for six years. yours went into the store the number of different kinds of loaves of bread, the different kinds of bread. Much different than here in California.</p>
<p>**Katya Davydova ** 05:09
Yes, yes. Would you say that? It's more in New Jersey in California? Oh, lots more. Yeah. Really? Why do you think that is?</p>
<p>**Michael Hingson ** 05:16
I don't know. I never could figure it out. But there was a lot more different kinds of bread. And they were all very tasty but different, a lot more different kinds of bread, I think. And maybe it's the Italian influence. Who knows? Maybe</p>
<p>**Katya Davydova ** 05:27
Maybe New Jersey puts the new and new loaves of bread in New Jersey. Good be? Yes. So similar to that, right? Just the whole bushy tailed, bright eyed person looking at a grocery store store aisle. But as a kid, I just I love to play, you know, as any child would like to play, got good grades went on to do well in school, and was really driven by noticing how people interact and helping to facilitate those kinds of interactions, relationships. In fact, I've been a peer mediator since fifth grade. I think that really paved the way for being in the service of other people, right, wanting to help others thrive.</p>
<p>**Michael Hingson ** 06:09
So why do you think that you develop that interest?</p>
<p>**Katya Davydova ** 06:14
Yeah, it's a good question. I grew up as an older kid. And I think I was an extroverted introvert or an introverted extrovert. But I was definitely very social with a healthy dose of shyness, right? Because I was like, Oh, I don't want to make too much of a ruckus. And I remember as a kid, I would always interact really well with adults, like at a dinner party. If my parents were having friends over. At school, I would I remember in third grade, I was asked to facilitate a group of adults who were visiting from some Russian speaker Slavic speaking country, I was asked to like, facilitate their visit. I was like, okay, like I can get along with adults. This is easy. Sometimes getting along with fellow kids was sometimes a challenge don't always, you know, I got bullied just like any, any other kid or most kids, but was able to really dive into exploring conversations. And I think the why is that and not to sound self aggrandizing. But I I am a deeply curious person, and I love understanding how the world works. Which Michael, I know that it is something that you and I share.</p>
<p>**Michael Hingson ** 07:20
We do. And it's It's always fascinating to learn more about how the world works and when to make new discoveries and just get more insights to isn't definitely</p>
<p>**Katya Davydova ** 07:31
definitely for sure. That's overall synopsis of little little young Katya.</p>
<p>**Michael Hingson ** 07:37
So you went through school, went through high school, cope with all that survived was all that in Virginia.</p>
<p>**Katya Davydova ** 07:42
That was all in Virginia. Yes. Right outside of DC.</p>
<p>**Michael Hingson ** 07:46
What did you do for college?</p>
<p>**Katya Davydova ** 07:48
I went to UVA, go, who is love my bajos? Yeah, and I studied cognitive science, psychology and Russian there. So I had a double major and a minor. And did a thesis, you know, is on a lot of like, a lot of clubs, a lot of committees, a lot of leadership organization. And just really, I really think I maximize my college experience. Now people always ask the coffee, what do you regret most about your college experience? Or what do you what do you wish you'd done more of? And honestly, I wish I partied more like, I probably did enough as it was, especially my first year of college. But I took school very seriously. And, you know, to dwell on it. But I wish I had spent a little bit more time partying. I don't know, I don't know if people say that. Typically. I</p>
<p>**Michael Hingson ** 08:33
don't know that they do. But I I appreciate it and understand what the reality is that that college and the whole social life is part of what we should do. Do you think that you know, I've had some people be guests on unstoppable mindset who said that? They didn't think that college really prepared them for life that it was way too theoretical? What do you think? Interesting concept? I mean,</p>
<p>**Katya Davydova ** 09:00
it is, Michael, before we dive into that, do you have any theories? Or did they share any theories on why it was too theoretical?</p>
<p>**Michael Hingson ** 09:09
They just felt that faculty and so on, we're not really from the working environment that they they came from a college environment, they didn't really have a lot of exposure to the rest of the world. Yeah, and I can see that in some kinds of colleges, maybe some of the more advanced theoretical universities, but community colleges, maybe to a little bit lesser degree, the state colleges probably had more people who did spend some time out in the world and maybe they would be different. That's kind of my perception.</p>
<p>**Katya Davydova ** 09:43
Yeah, that's that's a great hypothesis. I can see how, you know, potentially on both sides of the spectrum, there's that sentiment. I think that UVA actually prepared me really well for school. I will say that the location of it right in Charlottesville, Virginia was very warm. Not very, it was insular to a degree, it felt like a bubble because it was beautiful, blissful place where, of course, you know, bad things, of course happened. But I felt very in community when I was both undergrad there. And also when I came back to Charlottesville as an adult, and I mean, my high school prepared me really well for college though, like I was used to the, to the, to the hard work aspect. But I also did a lot of things besides classes, like I had a bunch of internships, I volunteered, had this amazing volunteer experience with it was for specifically for men with comorbid, schizophrenia and substance use disorders. And it was Psychosocial Rehabilitation. So imagine this, like 21 year old girl who's just like, rash and really brimming with excitement, coming into the space where there was, there was a lot of pain, and there was a lot of struggles with, with substances with alcohol. And I was like, wow, we can really, we can really see these humans for the human aspect of it. Right, not, not the some of their past stories, necessarily. And it was just such a delightful and expansive time. I remember that as a very crucial part of my last year of college,</p>
<p>**Michael Hingson ** 11:15
you kind of wonder, why is it that some people go that way? Why do they over indulge in alcohol, much less drugs and so on? It's, it's a fascinating question, that I've, I've never experienced any of that. I've never been drunk, I have no desire to be drunk. Although I'd love to say that. I feel sorry for people who don't drink because when they get up in the morning, that's as good as they're going to feel for the rest of the day. But I don't listen to too much Dean Martin, what can I say? But, but seriously, I, I've never understood it. But I, I do appreciate that a lot of it has to do with covering up and just trying to hide from, from the world. Yeah.</p>
<p>**Katya Davydova ** 11:58
Could be I mean, there's, there's, there's so many factors, right? There's the family history, there's genetics, there's nature versus nurture. My, my goal is to not not blame because I don't know, circumstances. And</p>
<p>**Michael Hingson ** 12:15
more understand than blame, I think blaming doesn't help anyone. Exactly,</p>
<p>**Katya Davydova ** 12:19
exactly. But I think that just opened my eyes to the different ways that people show up and the different kinds of lives that that people have. And it also made me I don't wanna say realize, because I've noticed before, but it also affirms how incredibly privileged I was, and am right to this day that I'm healthy, I'm generally happy. I've got a loving support network, a loving system. And I am lucky to have had the opportunities that I've had both in education in grad school and work and relationships and the things I do outside of work, like, there's so much to them, which to be grateful for really,</p>
<p>**Michael Hingson ** 13:00
you know, I think a lot about being blind and not being blind. But one of the blessings that I feel I have is having never really dealt with different color skins. It's strange to me that people can be so antagonistic toward people who have different skin colors, simply because of the color of their skin for me, I don't care. I've never seen different skin colors. And I and you know, I don't know what it would have been like if I had been able to see. But I would like to think that I'm a little bit smarter than that, and really don't think that it really should matter.</p>
<p>**Katya Davydova ** 13:38
Yeah, yeah. Michael, how do you think that's played out in your relationships? Because you're literally like, you cannot see color? Right? So like, how has that shown up for you? And what has been the benefit to you and your relationships?</p>
<p>**Michael Hingson ** 13:50
Well, so first of all, intellectually, I understand colors being I have a, I have a master's degree in physics, so we could talk about wavelengths and all that all day long. And so I understand it. And I appreciate that there are different skin colors, intellectually, but it's the emotional part. So for me, it has never been an issue. And I've been able to walk around New York and places where people say, but you don't want to go there. Because different racism. And all that night and kind of my position is well, you know, I don't want to go where somebody's gonna hate me. But at the same time, I think that a lot of the way that we behave, determines how people behave toward us. And so I've just never really been bothered.</p>
<p>**Katya Davydova ** 14:35
Yeah, I'm really struck by what you said, the way that we behave oftentimes reflects on how other people behave towards us. Can I tell you a quick story about that? very recent. Last night I got back from a very, very long day, I was facilitating an off site workshop on feedback scales for an executive team, and just had a whole whole bunch of things. I was out for like almost 12 hours, and then I had to come Hold it like actually start start the work right. So I booked my day job work and my other work. And I remember just sitting there as like I have so depleted I wanted a nap I wanted to eat. But okay, I won't take a nap. I'll eat of course. But let me just give give myself the gift of a walk before I dive into work. Because now it took, you know, several decades to know that you should always push your body and your brain to 100% of the time. Yeah, every single day. At the lesson that I still struggle with, we can definitely come back to that. But as I was taking this walk, I remember just being so radiantly happy, just ongoing and marveling at the world by it was golden. Our folks were out and about on their evening walks, I went to the dog park, there was so many puppies there. And it well, several came over and sat down next to me. And as just kind of walking through the streets like galavanting, right? with a huge grin plastered on my face is just genuinely happy to be here be alive in this world. And so many people, mild back waved from their cars, like honk just just like exchanging these little micro moments of connection, I got to talk to somebody from their car, we're like, looking at those little robot delivery robots are the food delivery robots, and just creating these pockets for micro interaction among strangers, right, that makes you feel or that made me feel a lot more rooted. Yeah, genuinely rooted.</p>
<p>**Michael Hingson ** 16:27
In the very fact that you can do that and going around with a smile, this is always a much better way to to be anyway, and it does affect your outlook. And people will react to that. And they'll react typically in a positive way, which is so great. Yeah,</p>
<p>**Katya Davydova ** 16:44
yeah, I think there's just true, I'm leaning more into this now more and more, especially the last couple of months and potentially years is, how do I reflect outward, the best of my experience of the world and the best of myself, so that other people can be, I'm not going to try to make anyone feel any sort of way, but maybe to inspire maybe to put a smile on somebody else's face. That's something that I have loved leaning a little bit more into. One of</p>
<p>**Michael Hingson ** 17:14
the lessons that I've learned from working with a number of Guide Dogs is that they really take on or are affected by the, their handlers, they're humans. And if you tend to act very nervous and very stressed all the time, or if you suddenly are walking with them, and when you get lost, or you think you're lost, and you're stressed, they're going to react to that, because guiding is a very stressful job. And people who truly learn to understand the whole aspect of dealing with the dog. Know that, that for the most part, and there are exceptions when a dog is abused or whatever. But so for the most part, they want to please they know they want you to tell them the rules, and they want to be able to, to obey the rules and do the right thing. And if you act positive, if you don't act panicky and you don't act stressed, then they're going to be happier, and they're going to do better. And I have no better example of that than escaping from the World Trade Center. I could have been very stressed going down the stairs and been very nervous toward Roselle. But I knew that what I needed to do was just continue to tell them what a great job good job keeping what a good dog and, and that, in turn, as I did that, and she detected from me that I was okay. She was okay. So that if something were to suddenly happened in something affected her immediately, I wouldn't know okay, something's not right here. But it's not the dog. There's something else going on. But otherwise, interacting is such an important thing. And, and I think that's just as true with the people or person to person interaction. You react positively. And so once you actually Asli for the most part, unless somebody is just really not connected, then they're going to react possible. You can be too. Yeah,</p>
<p>**Katya Davydova ** 19:04
yeah. Michael, I love that you share the story of you and Roselle. And I also know that your current guide dog is Alamo. Right, right.</p>
<p>**Michael Hingson ** 19:11
Who is over here asleep on the floor? Oh, four.</p>
<p>**Katya Davydova ** 19:14
Oh, my gosh. I'm very curious. Do you feel that? I mean, I think the answer is yes. I was gonna ask the question like, do all of your or have all your different guide dogs have had different personalities? Oh, yeah. And if so, like, how? How do you either build off of that? What did the interactions feel like to you to all your dogs? Can you tell us a little bit more about that I'm still</p>
<p>**Michael Hingson ** 19:37
building a team, right? And working with a guide dog is creating a team. So in every case, it is still they want a team leader and I know that that has to be me. And what I need to learn are the gifts and the strengths of each dog hands and they figure out what works with me as well and the strengths that I have. But if if I am in consistent when I don't always behave in a good way toward them, then they're going to be frightened or they're going to develop a fear on that side a bit thing. Yeah. So So for you, you you prove that last night with your walk?</p>
<p>**Katya Davydova ** 20:13
Yes, yes. proved it over and over again, right? Because the more goodness we put out into the world, the more I think we feel richer on it. Yeah.</p>
<p>**Michael Hingson ** 20:21
So you you went to college down? Did you get an advanced degree or just naturally sort of, I</p>
<p>**Katya Davydova ** 20:27
know, I went to grad school, I have a master's in organizational development and knowledge management, because to trace the story there, after undergrad. So for the first 22 years of my life, I was convinced I was going to do a PhD in Clinical Psychology and go be a clinical psychologist to help other people with their challenges. And then I did a thesis my last year of college, and I decided that shout out to all my PhD errs, I have a couple of friends who have either just finished or in the middle of PhD programs, I decided that I did not want to spend seven years six, seven years in a windowless basement like I had my last year of college collecting data that is ultimately such a deep dive, but not a broad dive, I saw that that the impact that one piece of research, aka my piece of research, the impact wasn't going to be as broad or expansive as I would have liked it for it to be. So I decided to xA going to get a PhD in clinical psych, and said sold my soul to consulting, which a lot of people did. I promised myself I wouldn't, but I did. But in that organization, and in that job, I learned what it means like to feel a cog in a machine and to feel as just a mechanistic part of an organization versus a valued human. Like, of course, I had amazing co workers and I had well, I had amazing co workers. Gonna say things about bosses, co workers. Yeah.</p>
<p>**Michael Hingson ** 22:01
And some bosses can be good if they really understand what it means to be a boss. But that's a different story.</p>
<p>**Katya Davydova ** 22:05
Yes, I think it is that and I also think it's the systemic structure of the organization. So the way that that organization was structured was not systemically designed to amplify the individual gifts of people. It was meant to squeeze out all of the labor that they could. But I don't think like I'm not not trying to badmouth them. I think that's the the design of a lot of organizations today. Right? Like truly, and I study organization, so I see it in real time. So what's</p>
<p>**Michael Hingson ** 22:31
the other side of that? Is that that when that's all they do, they tend not to value nearly as much the human aspect of the companies go toward being a less human oriented and less person oriented organization.</p>
<p>**Katya Davydova ** 22:47
Yes, yes, exactly. And that's not to say that, like, that experience didn't give me so many valuable experiences, like I got to be one of the only folks who got to travel internationally, right, I got to do really impactful projects, I gave you a lot of skills that I still use to this day. But what it also opened my mind to was the fact that if we work for the majority of our lives, we should be doing work that feels joyful, meaningful, purposeful, and ultimately, uplifting. Not a nowadays, of course, but for majority of the time, because that's our livelihood. And so I decided to switch jobs to get referred into a job in higher education. So I mosey back down from DC to Charlottesville, Virginia, but at the same time had applied for grad school in organizational development and knowledge management. So it's commuting back and forth on the weekends for in person classes while working full time and living full time in the middle of Virginia. So those two years were just two and a half years were an insane flurry of activity of full time work full time grad squads do Toastmasters, which is a public speaking organization with working out with managing like, or navigating a long distance relationship across the country. It was a lot. It was it was a lot and what a bountiful season that was.</p>
<p>**Michael Hingson ** 23:59
Yeah, long distance relationships can be a big challenge. Definitely,</p>
<p>**Katya Davydova ** 24:03
definitely. Yeah, we had started out as, like medium distance and then get moved across the country and was like, Okay, well, that was just okay. Yeah, good lesson. He's one of my best friends to this day. I love him with all my heart. He's an amazing human.</p>
<p>**Michael Hingson ** 24:20
He's he's still across the country. No, no, we</p>
<p>**Katya Davydova ** 24:23
live in the world. We used to live in the same city. Now he's in a different city, but we see each other occasionally.</p>
<p>**Michael Hingson ** 24:29
Yeah. Did you ever develop a family or is it still just you?</p>
<p>**Katya Davydova ** 24:34
It's still just me. I am very blessed by the people that I have in my life, the relationships that I have friendships, but I feel very I</p>
<p>**Michael Hingson ** 24:41
kind of figured out because you talked about taking the walk yesterday and that was my impression, but still, having relationships and having good positive relationships and long term ones are still very important things to happen. And</p>
<p>**Katya Davydova ** 24:55
I agree. I agree. So you</p>
<p>**Michael Hingson ** 24:57
got your you got your masters do write them. What did you do?</p>
<p>**Katya Davydova ** 25:02
Then I realized that, you know, I've got my master's, the work that I was doing in higher education, which was helping high school students and their families build up a good profile, a good set of activities, a good sort of pathway towards competitive college admissions. That was all fine at all, but I needed more impact. And I quit that job after finishing grad school. And I decided to kind of say, eff it. We're moving across the country because I had visited Los Angeles a couple of times when I was in grad school and working full time, and I just absolutely fell in love with the city. It was something that was so vibrant, so sunny, the people were nice, the mountains were so close by. And I remember I was on a run in Los Angeles in December 2018. And I remember looking at over the think was the five is one of the freeways I remember looking at it over the five is like, I am so darn happy. Like, this is just this moment of elation that this is where I needed to be. And then six months later, I drove across the country to land in LA and have not looked back for a number of years now. It's been a magical journey since I</p>
<p>**Michael Hingson ** 26:15
wake up to the Hollywood sign every day. Yeah,</p>
<p>**Katya Davydova ** 26:17
that's my window. No, truly, I really do. I wake up and like, there it is. Hello, Hollywood. Yeah. And I just the reason I'm sharing the story about moving across the country is because there was an ethos in me that was present and that had been building, which perhaps some listeners can resonate with. The ethos was this, she dreamed it. So she did it. Right. It's kind of like, if I was 111 years old, on my deathbed looking back at my life, what are the things that I wish I would have done? What are the things that I wish I would have said? And, you know, I read a lot about like books on studies on Regrets of the Dying or things that people wish they would have done. And, you know, I wish I worked less. I wish I spend more time with loved ones. I wish I took more risks. So I decided to really lean into that and just said kind of, let's do it. Let's just start a new adventure.</p>
<p>**Michael Hingson ** 27:11
isn't nice and toasty down there today.</p>
<p>**Katya Davydova ** 27:13
You know, today is the perfect day of its thinking that low 80s It's going to be a scorcher this weekend. Somewhere in the 80s. Yeah, I've got Yeah, friends in Sacramento. They're like, yeah, it's 108 Sounds like</p>
<p>**Michael Hingson ** 27:24
oh, yeah, yeah, they Well, but they're hot air comes from the cabin. So it was a different story. But yeah, but I it's like 93 here in Victorville. Yeah, supposed to get hot too. So we'll see. Wow,</p>
<p>**Katya Davydova ** 27:38
thank goodness for AC right.</p>
<p>**Michael Hingson ** 27:41
You better believe it? Oh, my goodness,</p>
<p>**Katya Davydova ** 27:43
my I live in a historic building. And it doesn't have AC in the living room, the dining room, which is where I work from. So lots of fans. So we're just we're circulating air here. But well, and fans help a lot. Yes, they do. I am their number one fan, a fan. I get it. Know You're a huge putter and a joker. So</p>
<p>**Michael Hingson ** 28:05
I get it. So you move down here? And what did you start to do that when you started your own business,</p>
<p>**Katya Davydova ** 28:10
right the systems, the processes to help people thrive at work, because that's, you know, my degree was very much into that. And I loved it, Michael, like it was such an incredible time to be able to build so I built out an onboarding program, a Learning Development Program, performance development, really helping folks thrive. And months and months later, the pandemic had just arrived in LA was just kind of getting settled, making, you know, friendships and relationships. And then we experienced this huge, like, blow out right of the world. And a month after that, a month after March 2020, my company merged with another company. And so there was layoffs, there was restructuring. It was a pretty dark time, to say the least a very, very dark time.</p>
<p>**Michael Hingson ** 29:00
What did you do?</p>
<p>**Katya Davydova ** 29:02
cried a lot. I think so I think a lot of people did felt the way to the world and realize that. Yes, the world absolutely feels exorbitantly heavy. Yes, I was pulling 15 hours a day working on my own work on side projects on just like trying to run on the wheel of productivity. I remember when we talked about briefly, how I kind of alluded to the fact that it was difficult for me to relax. Still very much the case but during that time, especially in the 2020s 2021 22 very, very difficult to do so because there was always more to do always wanted to be done. Yeah. But I realized that that's not sustainable. And I was extremely burnt out. So I couldn't go and we were some of the hiking trails were closed because I would let off steam by hiking running. They were closed. And I was like, Okay, I gotta do something within my locus of control. Again, going back to our initial conversation, and I just began taking walks around my neighborhood before work during work after work, and just noticing all of the ordinary things that were ever present, but really spending delivered a time and attention on them and seeing what I what meaning I could impart from those things. So just today I was thinking about this, I stepped on a really, really crunchy leaf, and it just like, Oh, it is so crunchy like, scent and tingles down my spine, things like that, right? Things that we just like, encounter in everyday life that are so plain so quotidian. What if we could really revel in their in their ordinariness? So</p>
<p>**Michael Hingson ** 30:36
you? You put up with a lot with all of that, and how have you come out of the COVID environment than some of them? Yeah,</p>
<p>**Katya Davydova ** 30:44
I think we came out of it pretty darn well, I, when my company merged with the other organization, that was also a lot of work, because again, went from being a team to being the sole person says, heading learning and development was also doing People Operations. Really good opportunity to develop rogram programmatic, I guess, scale to like, really build a program for a 400 person, international global company, of how to actually build systems, processes and micro habits in place so that people can learn, right, because I think we are nothing if we don't learn if we don't stay curious. And during that time, when I was exiting that job to go work elsewhere, I also decided to write a book, because I was approaching a milestone birthday. And I'd wanted to punctuate that period of my life with an exclamation point, versus just our standard ellipsis. Right, one year into the next I was like, No, I want to make this big go out with a bang. And decided to write a book, because that was a very, very hard thing. And never done before I you know, I have written for the majority of my life, but writing a book is different. It's different. It's very different. So yeah, and started my new job, started the book and moved in with my then partner all in the span of one month. And that was such a beautiful, expansive, wondrous season. I was very grateful for that time.</p>
<p>**Michael Hingson ** 32:18
And so what exactly are you doing? Yeah. So</p>
<p>**Katya Davydova ** 32:22
right now, I work as a leadership facilitator, where I teach managers and executive executives leadership skills, and I'm also a coach for high achievers to help them get from where they are to either a higher place or however they define that, or to a place of more calm, more peace, especially for my fellow high achievers can be very difficult for us to relax, but really helped them with building out those micro habits sustainably, so that they actually enact behavioural change that they would like</p>
<p>**Michael Hingson ** 32:49
to see. So are you doing this for someone else? Or in your own business now?</p>
<p>**Katya Davydova ** 32:52
For myself? Okay, so</p>
<p>**Michael Hingson ** 32:55
you have now branched off and taken the leap into your own business. You paperwork in all the forms that the California Secretary of State requires?</p>
<p>**Katya Davydova ** 33:06
Well, this is a it's a to be to be expanded type of deal, because I saw my day job. Yeah. Okay. A lot of effort there.</p>
<p>**Michael Hingson ** 33:16
So what's your day job?</p>
<p>**Katya Davydova ** 33:19
So I leadership, trader, learning experiences for managers and executives, I teach things like influential communication, feedback, strategic thinking, like yesterday, I taught a I don't want to say the name but a famous well being health company. And it was just really, really cool to be in a space with the executive team with, you know, the CEO at the helm. And it's like, wow, we get to talk so meaningfully about things that actually matter. How do you build a sustainable feedback culture at this young organization? How do you as leaders model these behaviors that repple down to the business down to the organization, that's a deeply deeply meaningful work?</p>
<p>**Michael Hingson ** 34:01
So you you do a lot of different things relating to organization development, your speaker, you're an author and so on. What's your core motivator?</p>
<p>**Katya Davydova ** 34:12
I think it goes back to your beautifully articulated beginning sentence Michael of creating a more joyful world. For folks who might be tuning in visually I'm wearing a yellow shirt yellow is my is my color just because it's the the color of lights, the color of expansion, the color possibility, and I'm some days I'm of sheer optimist. Some days, I'm a nihilistic optimist, happy to dive into what that means as well. But essentially, I really believe in the goodness of people, both as individuals and the collective power to be good and do good. And I think that we each of us, and I do I really say this with so much conviction and not like the try, like everyone's good, but just a true conviction. that people are so good. And we have the capacity to do amazing things and to affect others in positive ways. That does not mean that we're always going to be perfect. That does not mean that we're never going to hurt people's feelings, or or, you know, potentially even do unsavory things. But what if we could live in a world in which we want to see? Alright, I know that there's a, there's a famous quote in there. But I just I, I love the feeling of being able to connect people being able to make them feel like they matter. That's what it is, at the end of the day, I want people to feel like they matter.</p>
<p>**Michael Hingson ** 35:38
And that helps you achieve.</p>
<p>**Katya Davydova ** 35:40
Yeah, it gives me a deep sense of meaning a deep sense of purpose. Purpose. Yeah. Well,</p>
<p>**Michael Hingson ** 35:50
and personally, from my perspective, I love what you what you're saying makes perfect sense. You know, I don't think that people are born bad. I think it's a learned behavior that oftentimes too many people ascribe to and it's something that really we we need to deal with and recognize that there's a lot more power in being good in loving than anything else. Yeah.</p>
<p>**Katya Davydova ** 36:13
Yeah. I mean, Michael, let me let me ask you this question. I'm sure you've been asked to ask him before. But I'm curious what your response is, in this moment. What drives you to do the things that you do to spread your message to spread awareness to do you know, hundreds of speaking engagements a year? What motivates you?</p>
<p>**Michael Hingson ** 36:30
Well, I think probably somewhat the same thing that you do, I want to inspire I want to educate people, I want people to learn more about blindness, and that, that our view of disability is totally wrong. disability does not mean a lack of ability, and that every person on this planet has a disability of one sort or another. We could delve into that. But the reality is, I think that anytime that we can contribute to making people have a better outlook is an important and a good thing to do. Yeah.</p>
<p>**Katya Davydova ** 37:03
Is that something that you felt yourself cultivating as a child or something that you grew into,</p>
<p>**Michael Hingson ** 37:09
I always wanted to be a teacher. And my first job out of college took me in a different direction, sort of. But I ultimately realized that being a teacher doesn't necessarily mean that you're going to be hired into plant to teach in the classroom or whatever. And then, in fact, most of the jobs that I have had, including what I do today, is all about teaching. And that, that it's important to teach the right and important things. And that in reality, I can't teach anyone anything they have to teach themselves. All I can do is show the way.</p>
<p>**Katya Davydova ** 37:49
Yes, yes. I love that. And what's what is it that keeps you going? Right, because sometimes being a teacher is difficult to continually have to exert some or a lot of ourselves to do so. What keeps you going?</p>
<p>**Michael Hingson ** 38:04
Well, I That's a fair question. And I'm gonna turn it around in a second and ask you the same thing, but, but for me, look, I believe that that people are doing it. I love life, I love the fact that life is an adventure that we all should share him. I think that there is an absolute relevant world of morals and ethics and so on. And so it's always frustrating when I see people totally ignoring morals, totally ignoring ethics, doing some of the things that we're seeing people do in our in our world today. But I ultimately have seen too many examples of life is really composed mostly of good people. And we can be better for it. And we need to really emphasize the good and the love part. I'm with with Henry Drummond love is the most important thing in the world. And it is something that will transcend everything that we deal with. And if we don't do it, it will destroy anyone who really decides not to truly be a loving individual. So it keeps me going knowing that some of those things are true. Some of those things work. And I want to continue to help motivate people to to do better and be better than they are. And maybe it's like what you were thinking of the whole Gandhi quote of Be the change you want to see in the morning. Exactly. Yes. How about you?</p>
<p>**Katya Davydova ** 39:33
Yeah, I think about this question as it is interlaced with the topic of burnout, where in today's as well. Yeah, and I would say in today's society that folks are more prone to an experience more burnout more than ever. The reason that I contrast that is because at the end of the day, while systems, organizational systems worldwide system, global citizens are like me not designed for necessarily human flourishing, because if you look at the eight hour workday, right, that is an archaic practice from the 50s. From the line of Dr. Work that some people are definitely not working eight hours, some people are working way more, but the human brain and body are not designed to sit in a chair for eight hours a day and look at a screen. Right? That is my soapbox. Wow, I love taking us down this. And I say this because it can get very exhausting to show up over and over and over again. But I think that what it boils down to is that, to your point about making a brighter world, if we have a choice to show up as loving, as kind as caring, why wouldn't we? Right? It almost seems like the me at least, I mean, I might be biased, but it almost feels like the natural choice. But I also think that this is not something that many of us consciously step into, like I had to get there. I had this really powerful lesson from my prior relationship, where my former partner and I, you know, we were living together had a great relationship. But he's, again, still one of my best friends different partner than the other one I mentioned. And he told me, he's like Katya, like, you nag me a lot, right? You like, tell me like, what what you wish I did more of what? What I'm not doing right. Like, you don't tell me as much the things that I am doing, right? It's like, Oh, my God, you're so right. Like, I wasn't giving him that positive reinforcement that we and research affirms is crucial, or strong relationships. Because according to adult learning theory, adults learn best by positive reinforcement by doubling down on things that they do well. And ever since he said that, to me, I like really took that to heart, because I asked him for feedback, after we broke up was like, Hey, give me some feedback on how I can be a better partner. And it was really, really valuable. And that's one of the lessons that I carry forth with me. If there's a way that I can positively amplify someone else's experience, someone else's work someone else's, you know, anything that they do, why wouldn't I? Yeah, it makes it better for everybody involved. And it feels so good for both</p>
<p>**Michael Hingson ** 42:04
parties. And, and you're not doing it from the standpoint of arrogance. You're doing it from the standpoint of love, and because you want to really be a helpful part of humanity.</p>
<p>**Katya Davydova ** 42:16
Yeah, yeah, exactly. And it's sometimes like, yeah, it can take effort, especially when we've had a day. It can be very easy to say like, well, the wild is dark, and I'm tired, right? So I'm gonna go like wallow. And of course, like, everyone does, I do that, too. But when we have the choice to show up as our best selves,</p>
<p>**Michael Hingson ** 42:33
I wouldn't wait. Yeah. So tell me, what do you think having an unstoppable mindset means?</p>
<p>**Katya Davydova ** 42:43
I love this question. You know, I was reflecting a lot about this in preparation for our conversation today, Michael. I think there's the tangible resilience, skills, the things that we can learn, right, all the coping mechanisms, being aware of how stress shows up in our brains and bodies, you know, employing techniques like deep breathing, or the 200 technique, or, you know, inviting cognitive offload. All of those terms, by the way, are terms that I teach for my day job, which I just love. But essentially, there's the hard skills, right, like, if you experienced this type of stressor, here's how you can cope. That's one way to be unstoppable, so that you have the systems, the mechanistic systems in place to get you through our times. But I think there's also the flip side of being unstoppable is having the belief that you are able to overcome any challenge that comes in your way. And if not overcome to your ideal, desired level, that there's lessons that you can take from it. So if you overcome it, amazing, great, you've made it through made it past, if it didn't go quite as planned that there's takeaways to help guide you on the next iteration, the next chapter. And I think that that sort of intangible that second flavor is the more intangible that limitless belief that instead of a limiting belief, that you are capable, that you are able and that in the end, things will turn out however they turn out.</p>
<p>**Michael Hingson ** 44:17
So I'm sure that you've had in your life and you can point to times that you've had to face adversity, what's gotten you through it, how do you do them?</p>
<p>**Katya Davydova ** 44:27
Yeah, I was actually just discussing coping styles, like there's different types of coping styles of stress. And my typical coping style is just robot mode. I'll share with you a story that about almost a decade ago, actually now, I was in a near fatal head on collision. And it was a really hard time everybody walked out it was it was all good. Well, all good. I put that in quotes, air quotes. I expected after that, that I would just go back to life and like, you know, maybe take some time to recover maybe like rest and I did not write I just continued pumping out at 100% 150% Just the way I had been before before the accident. And I tell the story, because when I tell my participants about the story, I'm like, you know, I should have learned to take better care of myself, I should have learned to slow down and actually rest. And I did it. But what got me through is that like, okay, like, this is going to be a hard season, I'm going to just go robot do the things that I need to do to stay afloat. But what I've been learning recently in the last couple of years is to actually listen to my body. If I'm tired, maybe that's an indication that I should take a break. Right? What did curiosity what did that though? Just knowing to answer your question more directly, Michael, to get through hard times, knowing that there is going to be a different time, a time that I feel 1% Less bad</p>
<p>**Michael Hingson ** 45:51
tomorrow. So let's go back to let's go back to going robot. does that also mean you're just doing things, if you will, by rote or being a robot, that it gives you your brain time to think and to process? And then of course, you have to listen to what comes out or learn to listen to what comes out. But does that then by giving your brain a chance to process? If you think that is true, then that's it is it is truly a healing mechanism that that allows you to come out of it stronger and better for what you do.</p>
<p>**Katya Davydova ** 46:30
Yeah, yeah, I really think it's a way of compartmentalization, where I know that there's things that quote unquote, have to get done, right in order for me to carry on the way that I've been living. But I also think it can be maladaptive because I sometimes may not take enough time to grieve, right or to process, I journal a lot. So that that is my sort of grieving mechanism. And lately, again, as I said, I went through a lot of heavy things this past year, actually allowing myself the time to just like, go on a mountaintop and cry, you know, as a sort of movie like as it sounds, it's really, really cathartic and healing to say, okay, Kati, like these are the things that are bubbling up, let them out, as opposed to squashing them down and dealing with them never so that they're unresolved.</p>
<p>**Michael Hingson ** 47:16
Yeah, I think that's part of the the issue is that if you just push them down, and you don't pay attention to them, when you don't deal with issues that come up, then you're going to come up and get you in the end anyway.</p>
<p>**Katya Davydova ** 47:28
And intensify potentially and intensify. Yeah, exactly. Exactly. I think having the sense of community around as well. I've I'm curious, Michael, how this shows up for you. But I haven't been really great at asking for help, especially in my younger years, because I'm like, I can do it on my own. You know, I grew up very independent talking to adults, as I mentioned. And so I was like, I can do everything myself, right. But now I'm like, leaning on my community. I'm like, Hey, friends, like I'm feeling really bad, like helped, you know, and are like, what would you do in this situation, and everyone has shown up and just such the most kind, loving way. And just remembering that there's people who want to be in your corner.</p>
<p>**Michael Hingson ** 48:05
And people who care, people who care. I, I have learned, especially and talk about it since September 11, that when I think I've learned it a long before then especially working with guide dogs, it's all about teamwork and team development. But I think that there is a lot to always be said for having a team. And we may or may not necessarily recognize it. And sometimes we we may even just want to push the team away. But when we truly interact with the team, interact with the people around us and let them into our lives. It is such a wonderful, very powerful thing to do.</p>
<p>**Katya Davydova ** 48:51
Is there a moment like that that stands out for you and your life?</p>
<p>**Michael Hingson ** 48:54
Well, immediately what I'm thinking of is that that my wife of 40 years passed away last November. And so we we had been married literally 40 years. So suddenly, I was alone, in a sense, because now she wasn't here. I did have a few months to sort of prepare for it because we knew what was happening. This her body started slowing down. She's been in a wheelchair, her wife and her buddy just started slowing down and that happened for her. But suddenly, no matter what you think it was suddenly there and now she's no longer here. Although I'd love to tell people she's watching somewhere and if I misbehave, I'm going to hear about it. But But still, it's different now. And one of the things that we did was I decided to have a meeting, kind of a celebration of life, which we did in January the week the shoe We did a service for her in the middle of January where we spread her ashes. And then the next week, we did a celebration of life online. And people came from around the world literally, to participate in that for her. And I realized how much not only she but I had in such a blessing with so many people who wanted to continue to be part of our lives. And, and then it worked out really well. So I, I love to stay in touch with people, but I also now value even more times of flight. So I can I can go through a good period of time and not turn the TV on not turn the radio on or anything and just have a quiet or I'll just read a book. And that's okay. Yeah, yeah.</p>
<p>**Katya Davydova ** 50:55
I really appreciate your sharing your story, Michael, that's, that's,</p>
<p>**Michael Hingson ** 51:00
I think it is important that we all need to take time to collect our own thoughts, and that we need to value other people. But at the same time, we also need to recognize that we have to value ourselves and in our lives. And ultimately, again, we're our best teachers, and we have to teach ourselves.</p>
<p>**Katya Davydova ** 51:22
Yes, and teach ourselves not once, not twice, but iteratively, right, like set up potentially even systems or habits to remind ourselves, to spend time with ourselves to check in to journal to write to do whatever it is that makes us feel centered.</p>
<p>**Michael Hingson ** 51:34
I'm a firm believer that people should take some time every day to just think and as I was I talked about introspection. That is something that we we can do when people say I don't have the time to do that too much do yes, you do. Always have to.</p>
<p>**Katya Davydova ** 51:54
I also used to be one of those people who's like, I don't have time I'm literally doing like I'm working 14 hour days. I'm moving from one thing to the next. And what I share people my schedule when I like, let them see my calendar. They're like, Kati, this is insane. Like, I know, it's insane. That's why I don't have time. But there is always time and micromoments right. Lately, I've been finding meditative moments on like, I bike to the gym, or I walk around the neighborhood or like, deliberately, if I can't sit still, which it's it is very difficult for me to still sit still. Then I'll find that stillness as I'm physically moving. Right? And like the mind just comes down. I'm a rock climber. So whenever like I'm on the wall, holding on for dear life. That is such a perfect opportunity to think about like, nothing else matters. Besides this moment. That is it. Right you're</p>
<p>**Michael Hingson ** 52:37
holding on? And the reality is we always do have time, it's just that we make the choice not to. And that's the problem that each of us has to grow out. Mm</p>
<p>**Katya Davydova ** 52:47
hmm. I wouldn't even view it as a problem, right? Because problem or a challenge? Challenge, somewhat, but it makes it feel like like, you are at fault for</p>
<p>**Michael Hingson ** 52:59
not Yeah, no, no, I hear you.</p>
<p>**Katya Davydova ** 53:02
Yeah, I just I and this is still an unresolved thing for myself, too. And I share this right, even though I coach people on this, it's, it's still something that is such a constant work in progress. And that's why like, I really like thinking about the micro habits, right? How can we design systems in a way that we don't have to, we don't have to think about implementing this every day, we've already designed the backbone of the system that can carry us</p>
<p>**Michael Hingson ** 53:26
through? How do we get people to do that?</p>
<p>**Katya Davydova ** 53:30
Well, we get to get them to think about their motivations. So starting with a why, like, what is it that ultimately matters to them? And it's kind of like asking a ladder of lies, right? And why does that matter to you? And why does that matter to you? And what's at the true core, or like, what is the core of your essence or your being, and then connecting behaviors back onto that. So mapping it to sort of like this giant tree trunk of why we're all the branches, or the possible behaviors and the possible habits that folks might build. So for example, when my clients wants to build a little bit more structure in their morning schedule, and, you know, schedules are great structure is great, but why does that matter? Right? What will that ultimately give to that person? And so we were able to unpack that a little bit deeply in a way that the outcome was a sustainable, you know, chunk of time every day to connect back with themselves, because that was something that they were truly wanting and desiring</p>
<p>**Michael Hingson ** 54:25
in 30 years, how would you like people to remember you in your life, not that you've passed away or anything, but in 30 years, there's a lot more time for people to develop memories about you. Definitely,</p>
<p>**Katya Davydova ** 54:35
definitely. I love that you asked that question I got I'm gonna marinate on it. But the answer that comes to mind is I would like to be remembered as a source of light, love, joy and liberty for others, and that's kind of vague and nebulous, but I leave it vague and nebulous to be able to land a To the interpretation of each person, right, so if I can be that person that is able to make someone feel at least 10% better, if I'm that person who can help them craft systems or I can help them craft an environment where they do feel their most powerful, empowered, joyful selves, then I will have lived a great life.</p>
<p>**Michael Hingson ** 55:20
And we would have done something that's really great. Yes, yes. What advice do you have for for people who are listening to this?</p>
<p>**Katya Davydova ** 55:31
In general, I love I love how to end the big the big hitters show like I love your style.</p>
<p>**Michael Hingson ** 55:41
It's a sir questions that come to mind. It's not that they were planned. To be honest, it's that they're devotee. Right? Scott talking. But anyway,</p>
<p>**Katya Davydova ** 55:50
I think it's to continually remind ourselves that we have a choice and how we see the world. And to choose to see it in a way that ultimately is serves us and serves other people best. So my specific personalized version of it is to see the joy in the everyday to find little little treasures, right little moments of joy and wonder in the everyday, that's my own ethos, yours might be that, you know, you leave the world feeling you leave each day, helping one person feel inspired. Right? Whatever the flavor of it is, the advice that I would impart upon folks, if I could have like a billboard that would shine across the entire universe. Or maybe let's just keep it to Earth, planet Earth, the universe, in this one is to remember that we have the choice to show up and to try to show up as fully ourselves, and it's probably our best authentic versions of ourselves. Because that's all we have.</p>
<p>**Michael Hingson ** 56:47
And I liked the fact that you talk about it as a choice, because it is a choice. And we can choose to do that or not. I think that's the important part about whatever we do, we we have the choice as to how we want to live, we may not always be able to control some of the things that happen to us, we always have the choice as to how we deal with it. And that's what's really important. Yeah.</p>
<p>**Katya Davydova ** 57:12
And also making the space that if we don't feel like or cannot show up as our best selves that day, to not like get overly hard on ourselves about it, right? Because of course, sometimes we're gonna have off days off weeks off seasons, and just keep coming back to it with love. As long as we get that word,</p>
<p>**Michael Hingson ** 57:27
give it to ourselves, and don't get hard on others either.</p>
<p>**Katya Davydova ** 57:30
Yes, yes, exactly. Don't let that spread. Well,</p>
<p>**Michael Hingson ** 57:34
this has been fun. I know, you've got to go off to another meeting, because you're just so popular. So I do want to thank you again for being here. And I hope that all of you enjoyed this. Please let us know what you think I would appreciate it. If you would reach out to me, you can email me at Michaelhi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Love Of course, as I always say, but I do mean it. We really would appreciate five star ratings from you, wherever you're listening to this, but how do you how can people reach out to you and maybe take advantage of some of the things that you do and so on?</p>
<p>**Katya Davydova ** 58:12
Yeah, thank you for asking that. And absolutely plus, plus a million to what you just shared about reaching out to Michael. But if you want to get in touch and honestly do truly mean this to please please reach out. It's just Katya at <a href="http://KatyaDavydova.com" rel="nofollow">KatyaDavydova.com</a> If you're an Instagram, it's at joy in plain sight, all one word. And if you want to find me on LinkedIn, it's Kaya Davydova. If you're someone who is interested in coaching and want to explore options for building more sustainable habits for life flourishing, I'm in your corner. I've got your back. Let's have a conversation. Again. Katya @KatyaDavydova.com. It'd be amazing to hear from you. Thank you might be on mute Michael</p>
<p>**Michael Hingson ** 58:47
spell spell. Katya Davydova For us?</p>
<p>**Katya Davydova ** 58:49
Sure. Katya is K a t y a. And Davydova is D a v y d o v a Davydova.</p>
<p>**Michael Hingson ** 58:59
And you wrote a book?</p>
<p>**Katya Davydova ** 59:00
I did. I did. Called joy in plain sight. And how can people get that? You're welcome to either find it on Amazon, Barnes and Noble, I believe target all your online retailers. If you want to personalize signed copy, I have a couple of those still left available. So I'm happy to mail you one. Feel free to just email me Katy@KatyaDavydova.com</p>
<p>**Michael Hingson ** 59:22
Well, Katya, I want to thank you once again for being here and for doing this. It's been a joy, and it's been a pleasure and we need to do it again. Yes,</p>
<p>**Katya Davydova ** 59:31
Michael, thank you so much for cultivating the space I just feel radiantly connected and extremely grateful for having this opportunity to chat with.</p>
<p>**Michael Hingson ** 59:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Joyful Leadership and Development Expert with Katya Davydova</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c0174b2a-a7ca-44e0-9189-b9c2aa5ca91c.mp3?source=rss&amp;ext=asset.mp3" length="89057111" type="audio/mpeg" />
<itunes:episode>201</itunes:episode>
</item>
<item><title>Episode 200 – Unstoppable Savvy Fundraiser with Haley Cooper</title>
<guid isPermaLink="false">https://pinecast.com/guid/cb2a3ace-53e1-4f9b-85c1-5f4876bd093c</guid>
<pubDate>Fri, 26 Jan 2024 10:00:47 -0000</pubDate>

<itunes:duration>01:06:49</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6c394c97-7ee7-4414-97b1-92bfd90d4c94/UM200-Haley_Cooper-Coverart.jpg" />
<description><![CDATA[<p>Haley Cooper grew up in Orange County California. She clearly grew up loving life. After attending college she was deciding what to do with her life when an opportunity appeared to travel to Malawi, Africa as part of a Christian mission.</p>
<p>Eight months after returning to California from this first mission she was approached and asked to return to Malawi to help start and grow a manufacturing program to create food to help improve the nutrition of people in villages who, up to that time, tended to be quite malnourished. The plant Haley started manufactured, ready, peanut butter. Actually, there was a bit more to the product, but peanut butter was the main ingredient. Haley will tell us the whole story and show us how what she did made an incredible difference to so many.</p>
<p>After returning to the United States after two years Haley embarked on a career as a fundraising professional for various nonprofit companies. Along the way she married and now is the mom of three children. Her oldest son who is four years old is adopted. The adoption story for Haley is inspiring and worth hearing.</p>
<p>Two years ago Haley began her own philanthropic fundraising consulting company, The Savvy Fundraiser. While we discuss the company and fundraising in general you get to hear a conversation about sales, selling and fundraising. Our discussion about the philosophy of these topics is fun and quite relevant. I leave it to you to listen and decide for yourself if Haley and I are on the right track.</p>
<p>As always, I would love to hear your thoughts about our episode. Please feel free to email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>. And, of course, when you listen to this episode, please give us a 5* rating. Thanks.</p>
<p><strong>About the Guest:</strong></p>
<p>Haley is a passionate and accomplished professional with a diverse skill set in the nonprofit sector. As a Certified Fund Raising Executive (CFRE), Certified Stress Management Coach, and Certified EmC train the trainer, she brings a wealth of expertise to her work. Haley's journey began in 2012 when she founded PB+J in Malawi, Africa, establishing her commitment to making a positive impact for children and youth.</p>
<p>Since then, she has honed her abilities while working with various small and large nonprofit teams, focusing on human services, homelessness, and youth sectors. Haley is the Founder and CEO of The Savvy Fundraiser and her specialties include the EmC process, nonprofit leadership, board development, and fundraising.</p>
<p><strong>Ways to connect with Haley:</strong></p>
<p>Linkedin: <a href="https://www.linkedin.com/in/haley-cooper-cfre/" rel="nofollow">https://www.linkedin.com/in/haley-cooper-cfre/</a>
Website: <a href="https://thesavvyfundraiser.com/" rel="nofollow">https://thesavvyfundraiser.com/</a>
Subscribe: <a href="https://thesavvyfundraiser.ck.page/subscribe" rel="nofollow">https://thesavvyfundraiser.ck.page/subscribe</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Hi there and welcome to another episode of unstoppable mindset. Today we're going to have some fun we've got a really interesting person to chat with Haley Cooper, unless you talk to her mom and sometimes her mom pronounces it Haley Cooper but and my computer by the way with Jaw's pronounces at Halle, but I'm smart enough to know that it's really Haley. But Haley Halle tomato tomahto I couldn't resist this. Well anyway, welcome to unstoppable mindset, Haley, and we're really glad that you're here with us.</p>
<p>**Haley Cooper ** 01:56
Well, thank you so much, Michael. It's so good to be here. And I'm so glad that we found a time that has worked for us. And I'm just delighted and honored to be able to chat with you.</p>
<p>**Michael Hingson ** 02:06
And on top of everything else, sports fans. Haley lives in Lake Forest, California, which is only what would you say about oh, from Victorville? Probably about 60 miles. No more than</p>
<p>**Haley Cooper ** 02:19
Yeah, maybe. Maybe I could throw you a football? Yeah, yeah.</p>
<p>**Michael Hingson ** 02:24
Well are probably easier for me to throw something from here because we're up higher.</p>
<p>**Haley Cooper ** 02:29
Oh, there you go. Yeah, you'd</p>
<p>**Michael Hingson ** 02:30
have to throw away up hill. But Haley lives fairly close to where I attended college at University of California at Irvine. And then we live my wife and I in Mission Viejo for a while. So anyway, we're really glad you're here with us. And I want to thank you for for joining us. So why don't we start? The fun way to start? Tell us about kind of the early Halley growing up and all that sort of stuff?</p>
<p>**Haley Cooper ** 02:55
Yeah, that's a good question. And I've been reflecting on that. And you know, as I've been listening to your podcasts episodes, I'm like, What is my story? Who who is Haley, who is family</p>
<p>**Michael Hingson ** 03:05
anyway? Who has real power that really Haley Halle, stand up?</p>
<p>**Haley Cooper ** 03:12
There you go. But you know, obviously, I grew up in Orange County, and I grew up and over really good family that, you know, my family was deeply committed to philanthropy and giving back to the community. It's been a part and ingrained in my life from as early as I can remember. You know, my grandparents would always invite us to ballet shows. They were a part of an organization called the St. Joseph ballet that is now the wooden floor at you know, reflecting back I'm like, now I'm a nonprofit leader, which we'll get to like, I didn't understand philanthropy, I just understood that it was a way of life. I also grew up in the Christian church. And so service is giving to others, and helping others it's just ingrained in in me. And, you know, aside from service with my family, I loved playing sports. I grew up running cross country and track played soccer was a very active child's love to play. I'm one of five children. And with my two parents, and I just, you know, remember as a child, volunteering, and aside from playing sports, volunteering with my family, and, you know, from a young age, I was exposed to the importance of that and making a positive impact on the world.</p>
<p>**Michael Hingson ** 04:30
So where did you grow up? What Round Lake Forest or where I grew up in Laguna Niguel? Ah, so still right in the area?</p>
<p>**Haley Cooper ** 04:39
Yeah. And I went to from preschool to 12th grade I went to the same school St. Margaret's in San Juan Capistrano. And it's funny because one of my one of my very best dear friends is my friend from preschool. So we've been friends for I mean, I won't date myself but 36 years. You That's okay.</p>
<p>**Michael Hingson ** 05:03
Nothing wrong. Don't be ashamed. I mean, I was born in 1950. You can do the math. Yes. So so I'm not I'm not ashamed by it. It's okay. Well, that's that's pretty cool. I did student teaching when I took teacher training at UC Irvine from the teacher's college, their university high in Irvine. So that was kind of fun. Yeah,</p>
<p>**Haley Cooper ** 05:28
we played them in soccer. Who won? We did. Okay. No, actually, I think it was pretty fair, pretty. I remember them being pretty competitive. But I, I would like to remember that we, we kicked their butts.</p>
<p>**Michael Hingson ** 05:43
Now we need to get somebody on from University High from from back in those days. Yeah. And and see what we can do. So we need to get somebody from somewhere in the 1990s. And so on to come on and see if we can get a real story. So</p>
<p>**Haley Cooper ** 06:03
that's two sides of the story. Right? Yeah. But</p>
<p>**Michael Hingson ** 06:06
unless they say, Yeah, they really kicked our butts.</p>
<p>**Haley Cooper ** 06:12
Well, I hope I hope they remember it the way I</p>
<p>**Michael Hingson ** 06:15
so what did you major in in college?</p>
<p>**Haley Cooper ** 06:17
Yeah, so I went to St. Mary's College of California in Moraga, California at the East Bay. And I studied Kinesiology, Health and Human Performance. That's what I graduated with my bachelor's degree in. And I love science, all things science, I love learning how the body works, and being able to help others implement that. Well. I don't necessarily do that now.</p>
<p>**Michael Hingson ** 06:44
So what's the big? So what's the big bang theory, one of your favorite TV shows?</p>
<p>**Haley Cooper ** 06:48
I guess I do like that show. Just checking the genus of that show. But yeah, I really, you know, like I said, I was always involved in sports, and it was a part of my lifestyle growing up. And, you know, somehow, my dad has five kids was able to make it to every single person's that soccer game or sports event, sometimes you're playing at the same time on the same field, but he was able to make it to all so being able to leverage that in college, and it was something that I was really excited about. And I really enjoyed, you know, it was one of the only colleges at the time that offer that major, specifically, there are different tracks that you could take, but I've chose Health and Human Performance and really enjoyed it.</p>
<p>**Michael Hingson ** 07:34
How did you say health and human performance?</p>
<p>**Haley Cooper ** 07:36
How helping human performance?</p>
<p>**Michael Hingson ** 07:39
Okay, yeah. Okay, that's that was just making sure. That's that, though, is pretty interesting. Why did you choose that?</p>
<p>**Haley Cooper ** 07:48
So like I said, you know, sports was heavily involved in my upbringing, my dad had also graduated with a degree in exercise physiology. And so it was just something that, you know, I was passionate about, and found interest in and was able to excel in. And so I really, yeah, I just like the aspect of learning how the body works, and being able to help that other people implement healthy lifestyles.</p>
<p>**Michael Hingson ** 08:19
Cool. Well, and why did you? Well, what, what drove you to doing that? Like, was it just your upbringing that you just felt that that was kind of a way to give back a little bit, do you think?</p>
<p>**Haley Cooper ** 08:34
I think so. So I actually entered college as a communications major, because that's what I thought I wanted to do. But looking back, I'm glad I did not go down that road, because that is just, it's, it was just not for me. And I found, you know, I found this and I think it was because of my upbringing, that really was instrumental in helping me choose, choose this major, and get interested in all and specifically, you know, I really liked physiology and Exercise Physiology and what we would do, as our final project, as a senior was developing, like, we had all the you could do the waterway, I forget what it's called, but like weigh yourself underwater, and that's the most accurate way to weigh yourself. And then we did different activities. And we were able to prescribe exercise and nutrition plans based on the measurements that we took.</p>
<p>**Michael Hingson ** 09:29
So how do you weigh or how do you weigh yourself underwater?</p>
<p>**Haley Cooper ** 09:33
You know, college was a long time ago, I have to remember Ah, there you go. But you sit on a chair and you go underwater, and I think it takes out everything. I wish I remembered what I now I'm gonna have to Google it. But yeah, I think it's the most accurate way because it takes out all the other like, fluid and build up that you can get on other scales.</p>
<p>**Michael Hingson ** 09:57
Interesting. I'm gonna have to google that and learn about that. myself, that would be kind of fun to do. But it makes sense. As you say, it takes up a lot of other things. So</p>
<p>**Haley Cooper ** 10:07
says it's the most accurate way to measure body fat. You're submerged in water while you sit on a scale and then you calculate your body fat percentage.</p>
<p>**Michael Hingson ** 10:17
Got it? Okay. Yeah. Interesting. I'm gonna have to go see where I can do that. Yeah,</p>
<p>**Haley Cooper ** 10:26
maybe at your local gym? Possibly. So</p>
<p>**Michael Hingson ** 10:29
you graduated from college? And then what did you go off and do?</p>
<p>**Haley Cooper ** 10:36
So I was sitting in my parents church in Aliso Viejo, California, right? When I graduated college, and I was trying to figure out what I wanted to do and on stage. You know, someone was like, Hey, we're doing a missions trip to Malawi, Africa. Does anyone want to go? All we ask of you is to sponsor children through World Vision. And then, you know, obviously raised the money. I think it was about $2,500 to go on the trip. And that included the flight, the stay the food, everything. And like I said, my family was philanthropically. Locally, we had never really traveled outside of the country. I had been to England once when my older sister studied abroad there. But again, it was very local. And I was like, Hey, mom, and dad, guess where I'm going this summer? I was like, I'm going to Malawi, and they're like, Haley, what are you like, what's like, where did you get that idea from? And, you know, when I graduated from college, he more inclined to give me gifts or money was part of my family tradition. But I asked him to give me money to go towards this trip. And so in August of 2012, by August 2011, sorry, that's when I graduated college, I went to my first trip to Malawi, Africa. And honestly, before I went, I had to Google where the country was because it's a little sliver of Africa. And this little country, next to Tanzania and Mozambique, and Zambia. And I went there and my eyes were just opened, you know, someone who grew up in Orange County, just open up to a different way of living a different lifestyle. And it really changed. It changed my life. And I came back and you think after two weeks, or you know, you go on a retreat, you go on a missions trip, you get back into the daily life, and you kind of forget that invigorating feeling, and that joy that you experience, obviously, there was a lot of hardship. But on that trip, we did a lot of discipleship, we hosted games for kids. We went and did gospel outreach in the communities met with chiefs. And got to know got to know the community. And after that, I was I came back and I was living at my parents house working at a local coffee shop. It was right kind of in the middle of the recession. So finding jobs is hard. And I was applying to colleges to become a registered dietician. And I kept getting denial after denial, and it just was not working out. That's the path that I thought I wanted to go down. And I remember one night that I just broke down. And like I said, I'm a Christian. So I said, God, like give me an answer. I will submit to you like, show me something that you want me to do, because this is not working out. And what I want isn't working. And that literally that next day, the guy who led the missions trip called my dad, because they were good friends at the time. It was like, Hey, does Haley want to go make peanut butter and Malawi for a year? And I went to go, my dad was like, hey, like, do you want to do this? So I met with a guy that is he was a former lawyer, and I met in his office and he presented me the idea. And I was like, Yes, I will send me I will go. And this is about eight months after my initial trip. And he was like Haley literally go home and pray on it. Like you gotta think about this overnight. And I was like, nope, what are we doing? How are we doing this? And this really evolved out of this idea that, you know, with the original missions trip that we went on, they were trying to end malaria deaths for all children under five. But they found that these children were still passing away because they didn't have the nutrition table to fight disease. And the original founder had heard about this company on 60 minutes with Anderson Cooper about ready to use therapeutic food that was making tremendous difference in children experiencing malnutrition. So I got out my mom's KitchenAid mixers in her kitchen. And luckily, this company who had developed this product gave us the formula obviously with the agreement that if we ever sold it, they would get a royalty off of it. But we've I started making peanut butter in my parents kitchen, and in August of 2012. I moved to Malawi, for For about two years and then went back and forth for for two years leaning missions trips and checking on the mission. And then I literally started, I always like to say this is like a fun fact is I literally started a peanut butter factory from scratch, and learned how to make it UNICEF approved. So my last trip was to Copenhagen to a UNICEF conference that was on this product, to literally it's kind of like, they're kind of like the FDA, if you will, like of regulation for this product. And there's very specific tests you have to do. We had to send our product to London, to get it tested before we could give it out to people and get the test results back. And because some things in the peanut butter, because there is a milk powder in it, there could be bacteria, and also the way that people prepare the nuts. Could be there can be aflatoxin, if they get wet. And people generally put rocks in it. Or if they sell bags, they put they get them wet so that they way more way more. Yeah, yeah, so we actually started a co op of peanut farmers that would then sell it to a business and they would make the good price. And then they would blend in roast them for us. And then we had a whole factory that we developed that was next to a hospital. Meanwhile, while I'm building this, I'm also living in an apartment with three other Germans, German ladies, and we didn't have water, we now have water in our apartment. So we had someone who would come and clean our house daily, she also made the most amazing bread. And she would go to the well and get us water each day. And we would have to heat it up and heat it up in the water heater, and then you take a bath out of the bucket. And so that's how that's how I lived. And then we were finally able to get water. Yeah, that's a really amazing and hard experience. I think I learned a lot about, you know, I was 24 at the time, so a lot about myself and a lot about other people's cultures and how to really, really work with a diverse group of people.</p>
<p>**Michael Hingson ** 17:17
How, how well, was the whole mission effort, especially at the beginning, how well was it accepted? Was there a lot of skepticism as you came in and wanted to start this whole manufacturing process? And all that? Or did people feel that it made perfect sense or what? Yeah,</p>
<p>**Haley Cooper ** 17:37
that's a good question. So we had to get approval by a few people. So when was the so there's a hierarchical system in the villages. And I remember we had to go to the chief have to there's chiefs that run each village. And then there's like the chief of the chief, and we went to her house, and we had to bring her like six chickens and a goat or something. And we waited in her house. And we had to ask her for permission to start this, we weren't able to start it unless we had permission from her. And luckily, she granted, we we made the case that we were going to bring it out into villages, because a lot of people would travel at least 20 miles to go to the hospital. And we found that, you know, they're waiting till the last minute. And so we wanted to go out into the health care centers and deliver this product to the to the healthcare screening so that people didn't have to wait till the last minute, because if they're traveling, they're missing a day of getting water cooking for their family. And so we were able to bring it out and get their approval, and then we obviously had to get them allow government approval. And I think what else really helped was employing Malawian people to run the factory. So we wanted to get buy in from the local people and be able to empower them to have jobs.</p>
<p>**Michael Hingson ** 19:06
So were you able to see a difference that you made in the time that you were there because you started providing the peanut butter and is it you've referred to it as peanut butter, but you've also said it's a food I guess there's a lot of other stuff in it isn't just peanut butter.</p>
<p>**Haley Cooper ** 19:26
Yeah, so in the product, there's peanut butter. It literally tastes like the inside of a Reese's Peanut Butter Cup. Because there is sugar, there's sugar in it milk, a protein powder. And I think that was all that was it. Okay. So it is very nutritious each it's like in a packet and each packet has 500 calories in it. So it was an enclosed package. So we had like this, we would put the peanut butter in it and then put it in the package and seal it and we did on an hour average of two weeks, like kids were making leaps and bounds, they were gaining weight, they were healthy. I mean, health, healthy as a relative term, getting healthier from things, we also use it to help. Mothers with, or individuals with HIV tend to be more mothers that are identified people with tuberculosis so that they could fight the disease. And also for that people who are taking HIV medicine, they need that protein to be able to digest the medicine. And so we are able, we're seeing that, you know, it really was working. And, you know, we also partnered with another organization that would provide supplemental food, called Luke Cooney, Paula, to help supplement the rest of the family, because we did find that, you know, if a kid is getting it, sometimes the family you know, everyone shares everything. And so we had to be able to supplement it so the kid can actually get the beneficial nutrients from that product.</p>
<p>**Michael Hingson ** 21:03
Did they eat it straight? Or did they put it on bread? Or how was it generally taken in?</p>
<p>**Haley Cooper ** 21:10
Both so gonna just cut out cut open the Sasha and eat it? Or they would mix it into their porridge? Or they call it in Sema, which is pretty much it's kind of like a mashed potato bow bun kind of consistency. It's made of corn powder. And that's what they would mix it with me. Okay.</p>
<p>**Michael Hingson ** 21:33
But you certainly gained acceptance for, for providing this and people realize that it was doing good for them.</p>
<p>**Haley Cooper ** 21:42
Yes, yes, I would, I would agree with that statement.</p>
<p>**Michael Hingson ** 21:45
So you did this for a couple of years. And then why? Well, it doesn't continue today. Why did you leave? Or did you feel that it had grown that to the point where it could could go on without you or what? So</p>
<p>**Haley Cooper ** 22:03
it still does exist today? I have, like I said, I'm been involved since 2016. And, you know, I moved back after two years, and I got involved with our local AFP Association of Fundraising Professionals chapter and really learned about fundraising and found that I really enjoyed it. And it just came to a time where I think like you said, like it had grown to a point where I felt comfortable leaving and letting other people there was a Malawian Country Director kind of run. And then there's another founder that from the US that kind of oversees it. Not the original founder, but one of the original founders does. And so, you know, I had joined this AFP Association really got involved in the local community. And really, that's really what started my fundraising journey over the last 1011 years, is getting involved in local community, mostly organizations serving people experiencing homelessness, and youth experiencing homelessness and hunger.</p>
<p>**Michael Hingson ** 23:10
So you came back? And what what did you do first, when you came back? Or how did you evolve to what you're doing now? What did you start with? And what do you do?</p>
<p>**Haley Cooper ** 23:22
So it was funny, because, as you know, I was a founder and executive director right at 2425 20 sites. And I had to start from the bottom again, I had to go back to being an entry level development person, which was actually really beneficial, because it helped me learn a lot about the ins and outs and intricacies of fundraising. So I was working for a local organization that was helping kids experiencing homelessness from kindergarten to 12th grade. And then I think they expanded to college because they found that the need was still great here locally. And since then, you know, I've just gained really valuable experiencing by working in these fundraising roles, like starting from the bottom. My last role was as Director of Development. I've worked at both large and small nonprofits. So I have seen it all. And I've seen that I really, you know, when I was in person really enjoyed the grassroots organizations that, you know, a lot of the ones that I had been hired at, had been around for 30 years, but never prioritized fundraising. They had been so focused on programs. And then they came to a point where they're like, well, we want to go our programs, but we need fundraising. And fundraising is always a board term that people scare away from and they're like, we don't we don't like fundraising. We, we don't want to I just did a board training last week and they were like, We don't know anyone. We don't want to fundraise and I was like you're my favorite person. I'm gonna get that mindset change. Yeah, and this is serious just working on all these levels. All of these different organizations just helped me understand like the challenges and opportunities and emotional whirlwind that it can be working in the nonprofit sector.</p>
<p>**Michael Hingson ** 25:12
So let's talk about the whole idea of fundraising a little bit. I've been in professional sales, basically, all of my adult life. And I still think as a speaker, I'm in sales. Now I, as I love to tell people selling philosophy and life as opposed to computers, but still, the sales processes there. I've met a lot of fundraisers and I worked at Guide Dogs for the Blind, which is a pretty large charity up in Northern California and one of the largest in California, and certainly the largest guide dog school in the country. And in dealing with all of the development folks up there and meeting a lot of people at the association, fundraising professionals in San Francisco, they love to say fundraising isn't sales, it's totally different. And it's not the same. And you can't look at it the same. What do you think</p>
<p>**Haley Cooper ** 26:05
about that? So I think there's aspects of fundraising that is salesy, and I think salespeople can come into fundraising roles and vice versa. I think the thing that is different is sales is based on a transaction. So it's based on getting a service in return and paying a price. I think in fundraising what, what it should be, obviously, some people still treat it as a transaction, exchanging informational, it should be helping people realize their greatest potential through your mission. And I had someone on my podcast last week, talking about like, helping people realize their generosity, helping people become their most generous selves, their most their highest potential, because we all know the benefits of generosity, we all know the benefits of giving. And my role is to help understand as a fundraiser, what that looks like for you. And then once you give, once you give, reporting back to you how that's making a difference. So I think that's that's the difference. It's not just me asking you for money. It's me, trying to figure out what your passions and interests are, how that aligns with our mission, and then helping you fulfill those passions and interests. By investing in the area that you're you're interested in. See,</p>
<p>**Michael Hingson ** 27:22
I have a slightly different view of sales. And my career in sales began when I was called into an office and I was doing basically different kinds of human factors studies for Ray Kurzweil and computer Kurzweil Computer Products, dealing with reading machine for the blind and another technologies and finding out how to make them be better. I was called in one day and was told well, we're having to lay you off because you're not a revenue producer. And we need more revenue producers, unless you want to go into sales. And what I chose to do was to go into sales, I felt that God was leading me to do that. I had moved to Boston, and I didn't want to go off and try to find another job, especially when the unemployment rate among employable blind people back then, and still pretty much today is in the 65 to 70% range. But anyway, I took a 10 week, Dale Carnegie's sales course. And what I learned is that real sales, is, you can say that there's a transaction that takes place. But real sales is a lot more about being a teacher and a counselor, and learning what the customer needs. And seeing if what you say and what you can do, and if you can provide something to help meet those needs. And the reality is I've had situations where I've done demonstrations for customers, and even going into the demonstration and conversing with them learned that what we had wouldn't work for filling all of their needs. But I went ahead and did our product demonstrations for the purpose of saying, here's why what we have doesn't work. But the other side of that is by doing that. I was also building trust, and teaching people a lot about the technologies so that oftentimes we would get calls sometime later saying, we have another project and we understand what your product does, and it's perfect for what we want to do. So we're not even going to put it out for bid just give us a quote. But the reality is that the sales part is really more about teaching and developing and report, which is a lot of what happens in fundraising. Unfortunately, I think a lot of salespeople don't realize that.</p>
<p>**Haley Cooper ** 29:52
Yeah, that I mean, that's valid. I like that. I like that reflection of what sales is, I think both in the comments All it is relationship building, and building that rapport, before you go to the transaction that is inevitable to happen if you've done your homework and you build that relationship. Yeah, you</p>
<p>**Michael Hingson ** 30:11
got to do that otherwise, it doesn't work in the long run. And I've actually, as a public speaker, now, I've met people who I sold to many years before, and they would come up to me and say, Do you remember me, and sometimes I recognize their voices, but sometimes I didn't. But when they said who it was, we had all sorts of great conversations about it. But again, it was because of building the trust. And I think that's what real sales is all about. And the fact we're all if we're really cognizant of what we do in life, we're all selling in one way or another. And a lot of times, what we should be selling is being open to trust, and developing trusting relationships. And, you know, we are we are seeing in our society so much today, a lack of trust, or a lack of even being open to trust, because the people that we should be trusting aren't doing anything to earn our trust, which is also one unfortunate thing.</p>
<p>**Haley Cooper ** 31:14
Yeah, and yeah, and I've seen that a lot in the nonprofit sector as well. Of, of that lack of trust, to giving, but I think, like you said, it is all about building that trust. And you know, on the board training I did last week, I was like, if you build that trust, if you build those relationships, because board members get there like we don't, we don't like asking, I'm not going to ask people for money. Now it's like, well, you don't have to ask for money, you can ask for advice. But the asking comes easy. If you have built that trust, if you have built that relationship, because it is so aligned, that it makes sense to ask that person if they're willing to give X amount of dollars, whatever, whatever it is, but it is all built on that trust and connection with the mission with the person who's facilitating that investment. Because otherwise, people don't want to give. Yeah,</p>
<p>**Michael Hingson ** 32:08
so the people you were training last week, what were some of the backgrounds of the people who said they didn't like to ask for money.</p>
<p>**Haley Cooper ** 32:16
And a lot of educational, higher ed professionals, like they did not have a network of people to ask. So or the financial ability to ask and to give. But we know that there's more than financial ability, what I coached them on was asking for advice. So if you ask for advice, I don't know the quote. But if you ask for advice, people give money. And so I think people in I don't remember the quote. But yeah, inviting people in and asking in a different way. And then also, you know, could you give $5 a month, instead of, you know, we've all heard that, like, give $5 instead of purchasing a Starbucks drink, which is now like $10, for one? Could you invite them to do like peer to peer fundraising? So is people who felt they didn't really have assets now to be more than network now to be able to give, but I kind of did the bubble chart with them. Or it was like, Where do you hang out? Like, what do you do identify one or two people of where you hang out? Whether that's like the gym or religious plays a chamber of commerce, your workplace, your family, friends? And then tell them about the mission? Like, yeah, people don't like my husband always has to remind me that I have a network of people that I can like, talk to you. Sometimes you just need that reminder that there are people out there.</p>
<p>**Michael Hingson ** 33:41
Well, and another thing to look at is, what is teaching? Isn't that really a form of sales in a way because you're you're selling students on the idea of gaining knowledge. And the better teachers are the ones that can establish again that relationship and convey knowledge in a way that makes students want to pick it up. And if that isn't sales, I don't know what is.</p>
<p>**Haley Cooper ** 34:09
Well, Annie, you know, this organization is serving at promise youth and it pairs college people, college students with kids K through eight, or I think that's what it is. But they understand, you know, what these youth experience. I mean, one in five students in California and the community college system are experiencing homelessness and hunger, so they understand it. So I'm like, Well, you understand it at a level of the students that have come across to you. So they have that level of passion and story that they can share. From that level of knowledge.</p>
<p>**Michael Hingson ** 34:48
I really do believe that the best salespeople are teachers, first and foremost. And I think that's also true for fundraising, having been been very much involved in development work for six and a half years it Guide Dogs for the Blind. And it was fascinating to hear the development people say, this isn't a salesy thing at all. Well, they really need to maybe go back and look at things, but it's like so many things, people create their own mystique about what they do, rather than looking for the commonalities and ways to establish up a more synergistic relationship.</p>
<p>**Haley Cooper ** 35:30
Yeah, I mean, I have to go back to them and say, like, you're a teacher, you make the perfect fundraiser?</p>
<p>**Michael Hingson ** 35:35
Well, yeah, I mean, look what you're doing, you're, you're only trying to sell knowledge and convince people that they should learn this stuff, why should they learn it. And that's actually an interesting thing in society, we seeing all the stuff going on around the country, and whether it's book banning, or all the other things and people trying to talk about this whole concept of, we can't have critical race theory, or we have so many different things they, they're trying to, again, to, to sell stuff that makes no sense. Or there are a number of good teachers who are trying to sell things that do make good sense. And I think the biggest thing that we can teach people is to really evaluate for themselves, which is another whole story. Rather than just accepting, even from the best teachers, the best teachers would tell you go research it yourself and learn it. Because ultimately, teachers can't teach us all they can do is convey the knowledge we have to teach ourselves. That's good. You know, I used to say, I'm my own worst critic, and I realized earlier this year, actually, not the thing to say, I'm my own best teacher, because I am the one that's going to have to teach me to do whatever it is. And it's also a much more positive thing to say that.</p>
<p>**Haley Cooper ** 36:52
Yeah, like that perspective, anything out of our own, it's always a learning opportunity, right? To teach us something. Yeah. And</p>
<p>**Michael Hingson ** 37:00
that's just as much what fundraising is all about. Because you're, you're teaching people you want them to, to give, but you also want them to understand what's going on. And it is so hard, I think, for so many people here to realize what it must have been like in Malawi or, and other places, because we've not really as a society overall experienced a lot of that. I haven't experienced a lot of the poverty that that you have probably seen, and other people have seen, and I've been to a number of countries, but I've seen enough that I can understand it and relate to it. And I've also seen how blind people and people with physical disabilities are oftentimes treated here. Again, because people don't know how to relate. And we're not doing enough to really educate people about some of these things to get them to the point where they would be maybe much more apt to want to contribute to address the issues.</p>
<p>**Haley Cooper ** 38:03
Yeah, I definitely agree with that. I think the role is a fundraiser is to educate to educate people on the cause. Because, you know, like I said, I grew up in Orange County, and most people think of Newport Beach. But when it comes down to it, there's over, I don't know what the status is now. But when I was working with youth facing organizations are about 28,000 kids experiencing homelessness. And so you think of, you know, you think of Disneyland you think of Newport Beach, and so it was our role to explain what that looks like, like, what does homelessness look like for a family and also in inspire and inform? So I think those are the three areas that we have the privilege of fundraisers or nonprofit professionals. It's part of our responsibility is to educate, inform and inspire.</p>
<p>**Michael Hingson ** 38:50
Yeah, I think that's absolutely true. And maybe that's the most important part of the responsibility, because people have to start doing more thinking. And I certainly don't have any problem with somebody saying, Well, I hear what you're saying, but I'm going to check it out for myself. My response is go to it. But make sure you really check it out. And then let's talk about it. And you learn very quickly, who really checks things out and who doesn't, but it still is the way to do it. Yeah, I agree. So it's kind of fun. And I don't know, the world is an interesting place. And I think over time, we'll, we'll see that people will. I think, when they really think about it, we'll learn to investigate, but we've got to get back to encouraging people to do that. And one of the things I talk about a lot, and I mentioned it earlier is the whole issue of trust. We have so many environments where trust is under attack in our country. And that's the difference between us and dogs, right dogs don't trust arbitrarily. They love unconditionally but they don't trust unconditionally. but dogs are more open to trust, unless they've just been so abused. But typically, dogs are much more open to trust, and they want to establish a trusting relationship. We need to learn how to do more of that ourselves.</p>
<p>**Haley Cooper ** 40:15
Yeah, I heard you say that on another podcast. I don't remember his name. But you had mentioned that and I was I was that that piqued my interest. And I think, you know, people have to do their due diligence because there's so much stuff, it readily access to things that you have to do you have to discern the truth for yourself and understand what is the truth and facilitate that trust? Yeah.</p>
<p>**Michael Hingson ** 40:41
It's important to do that, when that will also tell you and teach you who you can trust or not trust. Yeah, that's true. So, anyway. So now do you work for yourself? Or do you work for a company or what?</p>
<p>**Haley Cooper ** 40:59
So I had I in 2022, I embarked on my entrepreneurial journey to start my own business. I am a mom of now three kids under four. And working as a full time director development just wasn't realistic. When of my son, my oldest son is adopted, and he had some developmental delays. And so the all of 2022 was really dedicated to getting him services and working full time just wasn't realistic. Because as a fundraiser, you have to be available in mornings at all hours. And that just, you know, as becoming a mom, that just wasn't realistic. So I started my own business called the savvy fundraiser. And it's evolved in the last few years that it started. But you know, one thing that really, I found, and I'm trained in a process called the EMC process, it's about emotional connection. And that's, that's an area that, you know, I help facilitate psychological safety and trust within teams. You know, I've done the fundraising roles, I've done the fundraising trainings, but I truly believe that fundraise inside job, we have to take care of ourselves, we have to understand the language of emotions. And also, you know, it's, it's always a two fold thing, like it's an individual thing, but it's also a systemic thing. Because burnout is so pervasive in our culture, people are leaving, there's high turnover. And that that costs the sector a lot of money. And we're already limited resources. And so how can we better invest in our people and invest in ourselves to be able to do the work that we intend to do so my focus right now is group coaching and creating masterminds, but like I said, I also do trainings that help create emotional connection and buy in among staff members, so that they can actually focus on their fundraising efforts. And part of that is, you know, really understanding the language of emotions, because there's a lot of, you know, nonprofits, it's an emotional world. And like I said before, and we're seeing the hardest issues. And it can take us through, you know, the depths of sadness and anger to profound joy, where I saw a kid getting healthy, or a kid having access to food so that they can focus at school and getting good grades, and graduating college. And I think, you know, it's not just essential for our well being, but just building this idea of a culture of emotional connection. And facilitating that within ourselves, can actually increase your productivity. So that's where I'm at right now is really focusing on this process, and helping leaders understand the language of emotion and practice mindfulness practices, so that they can get back to that creative state of being. What</p>
<p>**Michael Hingson ** 43:53
does EMC stand for? emotional connection, it is emotional connection. Yeah, so the EM is emotional and then connection. That's</p>
<p>**Haley Cooper ** 44:02
right. And it was developed by Dr. Lola Gershenfeld, who is a mentor and coach of mine, and she developed it based on decades of experience. And you know, I found her in 2017 No, sorry, 2019 When I was in the midst of an organization that had a lot of burnout and stress, and I don't want to say toxicity, but that's probably too steep of a word, but there was there was just this, I should say disconnection between team members between me and the IDI and I'll totally on my part in that, but it was this lack of emotional disconnection, where we no longer felt in the team that we were safe. We didn't really trust each other we didn't feel seen or heard. And so you know, in those moments, productivity and effectiveness go down. So I thought out low let and I'm one of those people who likes to go all in so I was like, I want to become a trainer in this process. I See this in multiple organizations where people are really reactive. And when you know, we go into that flight or fight response, your amygdala is activated, and it takes over your prefrontal cortex and you're no longer able to communicate or collaborate. So my role is to really help, like calm your amygdala so you can get back to doing the work that you do. And that's by naming specific emotions. Because emotions are our high processing system, they tell us if we're in flight or fight mode, they help us go into that protection mode. And so they run fast. And so my job is to help you understand specific emotions, because from a science standpoint, it does help relax that amygdala and be able to turn on, like, be able to reconnect with each other.</p>
<p>**Michael Hingson ** 45:50
Well, and unfortunately, we're living in a world today where fear is all around us. And people mark it with fear. And they're, they're doing things to stir up emotions. And again, people don't take the time to analyze, which is what really tends to drive people nuts after a while, because by not taking the time to slow down and be a little bit more mindful, they just become afraid or whatever. I'm actually writing a book called Live like a guide dog lessons I learned from a guide dogs in my life, by I forget the exact wording of the, the, the subtitle. But the whole point is that we're basing it around lessons I've learned from working with a guide dogs about how to control fear. And the reality is that we don't need to be as I would put it, blinded by fear, we can learn if we practice mindfulness, like you talked about. And if we really work at it, we can learn not to just go off the deep end, just because something unexpected happens like an airplane crashes into a building that we're in, or any number of other things that we can learn to let that fear be a strong motivator and a guide and an incentive to us.</p>
<p>**Haley Cooper ** 47:16
Yeah, I'll be interested to read that book. Because I think fear is a huge thing in the nonprofit sector. I mean, especially as case managers or social workers, like if you're not on call, if you're not, you're working with the hardest issues, you're seeing the hardest issues, you're seeing people living on the street, you're seeing women being abused, you're seeing children being abused. And so if you're not working, like you're afraid that something bad is gonna happen. And so you have to you're in that flight and fight mode all the time. Because you're still focused on that fear, which is a valid fear, obviously, which is</p>
<p>**Michael Hingson ** 47:54
a valid fear, but you can't be valid, but you have to get beyond it and not let it be the only thing that that drives you rather than being more strategic.</p>
<p>**Haley Cooper ** 48:04
Yeah, definitely.</p>
<p>**Michael Hingson ** 48:07
Now, my cat says she's abused all the time. So I, you know, I'm not sensitive to fear. But no, it's, but I hear what you're saying. And you're absolutely right. And people who are very committed to the the, the things that they do in the nonprofit world are, are very committed, because they, they appreciate it, they understand it, and they want to be successful and can't argue with that.</p>
<p>**Haley Cooper ** 48:34
Yeah, and you think when, you know, part of this process, we go through different stages, and one of them is about fear. So, you know, we asked, like, how do you feel in your body emotions are stored in your body? And then, you know, I walked through this process with a family member because they were experiencing deep burnout. And I was like, What's your fear? Like, what are you fear about yourself about the organization, about the relationship, and it was that they were going to let that person down, or the organization was going to run out of money. And once we were able to really understand where that fear was from and the emotion surrounding that, because this person was stuck, like they were not able to move forward. And there was a clear path ahead. But they couldn't get to that because they were stuck in that fear. Just by naming it and understanding how they thought that fear impacted their relationships and themselves. They were able to make a decision. And that decision was to leave the organization. But it just helped them see that bigger picture and be able to be like, Oh, this makes sense. This is valid. But there's also another way.</p>
<p>**Michael Hingson ** 49:44
We always think we have to be in control of everything. And the reality is there is so much that we don't directly have control over and one of the lessons that I talked about, and I'm sure you've heard it on another podcast where we've talked about it is don't worry about the things that you can't control focus Something that you can, because if you worry about everything else, you're just going to drive yourself crazy.</p>
<p>**Haley Cooper ** 50:06
Yes, I'm a recovering control freak. So that that applies to be.</p>
<p>**Michael Hingson ** 50:11
Well, we all have some of that, you know, and it is hard to let go. But it's important to learn to to let go. Now, you said your oldest son is adopted. Tell me about that. That must have been quite a challenge to go through.</p>
<p>**Haley Cooper ** 50:26
Yeah, so you know, prior to 2019, my husband, I've been married for nine years now, I think eight and a half. I should, I should do the math. And either the first at least five years, we were like, we don't well, specifically me, I was like, I don't want kids, let's just live our life. But you know, working in shelters, and just seeing the heartbreak. Really. And then, you know, having a kid when I was in Malawi, he was 12. And I was 24 at the time was like, I'm going home with you, you're gonna adopt me. You know, I think, you know, if you are a believer, this is kind of God's call for me. He saved my life by going to Malawi, and then he really helped cultivate my heart for having children. And in 2018, I remember I was sitting in a shelter. And I heard a mom who, you know, had some mental health issues, say her five year old was too broken to be loved. And I was a fundraiser. So I wasn't really involved in the process. But I remember just breaking down and being so sad for that five year old and beat every single child, and I mean parent to deserves to be loved. And I went home, and you know, foster care. And adoption has been a story in my husband's side of the family. He has two adopted brothers. And I went home to him. And I was like, hey, guess what we're doing? We're gonna be some foster parents. And he was like, that just came out of left field. What like, Who are you is, are you my wife. And I, he was like, if you do the homework, I will go on this journey with you. So we decided to go through the county. And it took us about nine months, six to nine months to do all the training, you have to do a number of trainings. And, you know, he's broke my heart when you saw the, the movies or the show, like they had a number of videos of children who were like, Yeah, we were fostered. But every time the parents went on vacation, they would leave us home. We weren't allowed to go with them. And you know, as this process, we wanted to really take in a child and love them and give them the experiences that they deserved. And we became certified in March of 2020. When everything shut down, we literally got the notice like two days before everything shut down. And our social worker was like, there's no kids in the system. And whether that's because they were all fostered out. There's about 3000 children at any given day in the foster care system in Orange County. So or they weren't being identified because they weren't in school or after school activities. And that's where a lot of kids get identified. So we were just kind of sitting with a certification at home, trying to figure out what to do, and praying about it. And because you wanted a baby, and I get a call about a month later from my uncle, who was like, hey, a family member had her child taken away. And and he had seen that I had posted it on Facebook that I was a foster care parent. And so about in May of 2020, may 21 2020 is when we met our son, I will never forget it. He was so happy. We had to meet him in mass until we gotten to the car. We couldn't kiss him like in front of the social workers. We had to drive down to San Diego. And we picked him up and he's been in our family ever since. So we officially adopted him on my birthday two years ago. So I got engaged on my birthday and adopted a child on my birthday. No, I tell my husband adoption was a better gift. But don't tell him that. Wow, tough crowd. You're kidding. I'm just kidding. But they're wonderful guests.</p>
<p>**Michael Hingson ** 54:08
Where is he anyway? Go ahead.</p>
<p>**Haley Cooper ** 54:10
He's listening. He's rolling in the other room. And so yeah, I was so happy that we were able to and it was funny because we hadn't gotten any calls. And the day that I got him that next week, the next five days, I got a call each day saying hey, we have because we are emergency parents too. So we were we said like if there's someone who's just bored, we will take them out of the hospital like fresh baby. And you know, the challenge is that is you don't know what's going on. You don't know if they were on drugs, whatever. I literally got a call every single day that week, asking if we would take like a sibling pair or because we always said we would take somebody in Paris to so I had to put our foster care on pause because now I have three kids and it's funny last week actually got a call from our new social worker and I was like I'm not ready to open that door yet. I don't think it's closed. I think we probably will in the future. But yeah, it was. It's a really beautiful journey. And I'm so glad that he entered our life first and really feels like he's, I mean, he's my son. He's only called me mom. And every time I pick him up from school, and he runs with a big smile, saying, Mommy, I just don't take it for granted. And I'm just so grateful that I have the privilege of being his mom. But</p>
<p>**Michael Hingson ** 55:24
the real burning question is, what about that now? 24 year old from Malawi? Is he going to come and knock at your door and say, hi, mom.</p>
<p>**Haley Cooper ** 55:33
I don't know. His name is frm. And he was our first client in Malawi. And he was he was 16 Or no, how old was he? I think he was 12. But he had the body of like an eight year old, because he's so malnourished. Yeah. And he walked into her office, and he pointed me out. And he said, and then we followed up with him a couple months later, and he was happy and healthy. And yeah, I always remember that him telling me he wanted me to adopt him. And I was like, I'm just a child myself.</p>
<p>**Michael Hingson ** 56:07
Do you ever hear from him seriously? Or any more I hear about</p>
<p>**Haley Cooper ** 56:10
him? No, I haven't. But I</p>
<p>**Michael Hingson ** 56:14
bet he'll never forget you. Because of all the things that you did. I've had as a as a student teacher, I've had students who I taught, and years later, and I never recognized her voice. It's changed so much. But they come up and say, Hey, Mr. Ensign, do you remember me, and this is a deep voice guy, you know when it is cool, but it's always nice to know that you make a difference. But you're not making the difference just to satisfy your own ego, you're doing it because you want to, to do good things. And it's always neat when you when you get to see the benefits of all that.</p>
<p>**Haley Cooper ** 56:53
Well, and I think honestly, my life was changed more than maybe i i changed other people's lives unintentionally. So I think other people impacted me just as much.</p>
<p>**Michael Hingson ** 57:05
Yeah, well, and that says it should be you, you get the chance to have other kinds of experiences and so on. And that's how we learn.</p>
<p>**Haley Cooper ** 57:16
Yes, I definitely agree with that.</p>
<p>**Michael Hingson ** 57:20
So what kind of advice would you give to young, aspiring fundraisers today that want to make a difference and are starting out just thinking they're gonna conquer the world?</p>
<p>**Haley Cooper ** 57:31
I love this question. And I get asked it all the time</p>
<p>**Michael Hingson ** 57:33
 I bet you do.</p>
<p>**Haley Cooper ** 57:37
Build a network and get a mentor. So I would say mentorship. First, when I first got into fundraising AFP, at least our local chapter offers a mentorship program. So I joined I mean, I'm one of those people if I joined something, I go all in. So I joined AFP. And I did their mentorship program, and out of that place, and now an organization that I'm a Board Chair of I just over the years, I've been able to build a network. So those relationships have helped me find clients now. But also, they're just people that help you navigate the ups and downs and help you brainstorm ideas. So mentorship, or coaching in a network of people that you can rely on. One</p>
<p>**Michael Hingson ** 58:19
of the things that I have always done, and I always encourage people to do especially, but not only when they're starting out a new job, but even on the job is picture yourself as a student first, especially when you're starting out. You can be a student for a year. And you can, as you pointed out earlier, ask lots of questions. And people mostly love to relate to people, where they're asked questions, and they can convey knowledge, and help guide people, people love to do that. But I think that playing if you will, the student card for your first year on a new job is a reasonable thing to do. But I also think that even the most experienced person, other people are going to come along with experiences and different perspectives that are just as relevant and may show you something that you didn't even think of. And so we should always be interested in learning and never think that we know it all.</p>
<p>**Haley Cooper ** 59:23
Anything sometimes you know, when you're like focusing on something so hard, like you need that outside perspective to take you out of the bubble and help you give that new perspective. And honestly, if you ask questions to people, like you said, people are like, I have people who don't, they're busy. They don't need to meet with me, but they do and I think that's the important part is if you're going to take time with either a mentor or a network of people. I mean obviously relationships are first and you want to make it authentic, but make it intentional. Like if you have quiet come with questions to your mentor come with goals that you Want to work on make it intentional. So it's a beneficial time for both you and the mentor.</p>
<p>**Michael Hingson ** 1:00:06
And that's the real operative part about it. It's for both of you. And make no mistake, your mentor will be learning along the way as well. If they're any good at all. Yeah, I</p>
<p>**Haley Cooper ** 1:00:19
would agree with that.</p>
<p>**Michael Hingson ** 1:00:21
I love to try to make people laugh. I know when I go through airports, I always try to make the TSA people laugh, because they have such a thankless job. But even today, on the phone, I had to call someone, and then ask a question. And when they when they answered, they, of course, didn't know me. They didn't know who I was. But the first thing they said is, so how can I help you? And I said, Well, I'm looking for a million dollars, can you just shoot that right out? And that was the whole point is that they laughed. And you know, we kind of went from there. And I really think that we need to respect people more. People always ask me how much I will charge to, to give a speech. And I don't want to abuse anyone too much. But I always love to tell people. Well, in 2016, Hillary Clinton got $250,000 for speaking to Goldman Sachs. And I think I'm worth as least as much as she is. Nobody's taking me seriously with that. Yeah, nobody said no problem. We can give you that. Very disappointing, you know?</p>
<p>**Haley Cooper ** 1:01:23
Yeah, yeah, definitely. Humor is an important part and treat treating people with respect. I always, you know, my big thing is like, if you're a minute grocery store, and it's taking a long time, you go to the cashier, you're next and they always apologize. And I'm like, hey, it's fine. Like, not I tried to go with Yeah, Grace, instead of being like, I've been waiting here for 10 minutes, you can just figure it out. Because you know, they're getting that all day by other people's have that one kind interaction? You never know what that'll do for their day? No.</p>
<p>**Michael Hingson ** 1:01:57
And it doesn't, and you don't need to know, sometimes you will find out and and always will be a positive thing. But you don't need to know, it's still important to do it.</p>
<p>**Haley Cooper ** 1:02:07
Definitely, yeah.</p>
<p>**Michael Hingson ** 1:02:09
Well tell me if people want to reach out to you and learn more about what you do. Maybe explore using your services and so on. How do they do that?</p>
<p>**Haley Cooper ** 1:02:18
So I'm pretty active on LinkedIn. It's Haley Cooper CFRE. And Haley is spelled H a l e y. And then Cooper's C o o p e r, that's my very name. And also the savvy <a href="http://fundraiser.com" rel="nofollow">fundraiser.com</a>. My business is the savvy fundraiser. So mostly on LinkedIn is probably where I hang out. And you can always connect with me DM me, and I would love to chat. Well,</p>
<p>**Michael Hingson ** 1:02:45
that is how we connected and I'm so glad that we did. I really appreciate you coming on and being with this and spending an hour chatting about all this, we'll have to do more of it. When are you going to write a book about fundraising and all the things that you do?</p>
<p>**Haley Cooper ** 1:03:00
You know, maybe in a couple years when my kids are older, but someone did tell me that that is on my growth trajectory is to write a book. So are you going to?</p>
<p>**Michael Hingson ** 1:03:10
Well, I believe everyone has stories to tell. And even if you need help writing it, it's worth doing. So I hope that that you will do it. That'll be fun that you'll have to come back and tell us all about it.</p>
<p>**Haley Cooper ** 1:03:25
That sounds great.</p>
<p>**Michael Hingson ** 1:03:26
And we'll let you know when live like a guide dog comes out.</p>
<p>**Haley Cooper ** 1:03:30
Well, thank you so much, Michael, you've been such a gift to me, and I've really enjoyed talking to you.</p>
<p>**Michael Hingson ** 1:03:36
Well, let's stay in touch. And I hope that all of you listening out there will stay in touch as well. We really appreciate you listening. Hayley and I both do. We'd love to hear from you. You know how to reach her and you can reach me as well. You can email me Michaelhi at accesibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And hingson is h i n g s o n. Love to hear your thoughts love to hear what you thought about our episode today. Hopefully it was positive and that you learned something and took something away from it. Wherever you are, and however you're listening, please give us a five star rating. We really appreciate your ratings and your comments. And of course, Haley, for you. And for any of you out there who are so inclined if you know anyone else who want to be a guest on unstoppable mindset, please let us know we'd love to hear about more people. We're always looking to meet people. And my belief is everyone has a story to tell. So come and tell your stories with us. But again, Haley for you. I really appreciate you being with us today. And hopefully we can do this again. So I just want to thank you again for being here. </p>
<p>**Haley Cooper ** 1:04:47
Thank you. </p>
<p>**Michael Hingson ** 1:04:51
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Savvy Fundraiser with Haley Cooper</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cb2a3ace-53e1-4f9b-85c1-5f4876bd093c.mp3?source=rss&amp;ext=asset.mp3" length="96434285" type="audio/mpeg" />
<itunes:episode>200</itunes:episode>
</item>
<item><title>Episode 199 – Unstoppable Blind Engineer with Mike Coughlin</title>
<guid isPermaLink="false">https://pinecast.com/guid/2eafca54-34c3-4c89-8d32-e2019b5cdbc2</guid>
<pubDate>Tue, 23 Jan 2024 10:00:48 -0000</pubDate>

<itunes:duration>01:05:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4923a95b-2399-4d55-bba9-165979f258e7/UM199-Mike_Coughlin-Coverart.jpg" />
<description><![CDATA[<p>Mike Coughlin was born in 1947 and had what most people would say is a somewhat normal childhood. I would agree, but it is relevant to say that Mike was diagnosed in the second grade with youth related Macular Degeneration. While he did not lose all his eyesight, he lost enough that reading, especially out loud in school, was not doable for him. In fact, his eye specialists did not even tell him that he was what we classify today as legally blind. Michael did not learn the true extent of his eye condition until he was in his twenties. He was not given access to what we call today assistive technology. Even so, he survived and flourished. He is an Eagle Scout and has achieved the highest rank in the Boy Scouts Order of the Arrow society.</p>
<p>Mike secured a college degree from the University of Notre Dame and a Master’s degree in Ocean Engineering from the University of Miami. Later he earned a second Master’s degree in systems management (MSSM) from the University of Southern California’s continuing education program.</p>
<p>He worked for General Dynamics for seven years. Then he went with his boss to work for 20 years at Bolt Beranek and Newman Inc in acoustics. He then worked, again as an underwater acoustical engineer, for 20 years at Boeing.</p>
<p>Michael is clearly unstoppable. He will discuss the various technologies he began to use although somewhat later in life. He also will discuss just how he accomplished so much and, as you will see, it is all about attitude.</p>
<p><strong>About the Guest:</strong></p>
<p>Until early in my second-grade year at St. John the Baptist Catholic grammar school in Fort Wayne, Indiana, no-one knew my eyes were changing. It was the eye screening they provided that singled me out as having a problem. My wonderful parents, Joseph and Dorothy Coughlin, transplants to Fort Wayne from New York City, started trying to find out what was wrong. Eventually they learned it was Macular Degermation, something rarely found in young people. My earliest years were spent on a farm outside of Fort Wayne as my parents had moved from New York to Fort Wayne due to a transfer by the General Electric Company, where my father was an engineer. The transfer included a move to a rural rental farmhouse on a 40-acre farm and the birth of myself in 1947 and my brother two years later. My mother, with a master’s degree in education from Columbia University, was raising my brother and I and teaching English at the local rural high school. During those four years my father took up hunting and growing a large garden, a big step for a kid from New York, and I learned about rural life with the ability to play on farm equipment and see many types of farm animals. Early on I wanted to be a farmer.</p>
<p>Once I reached school age, we moved into Fort Wayne for the schools. Fort Wayne is a middle sized Mid-west city of about 250,000 people. It was like so many Mid-western cities of that day. We lived outside the center of the city and my schools, both grammar and high school, were made up of middle-class children. As my sight degraded, I was taken to several ophthalmologists and to the University of Indiana Medical Center, but learned little helpful information other than the details of my situation. My teachers accommodated me by letting me sit in front of class and because my outload reading skills where poor did not call on me to read aloud. Interestingly, I seemed to be able to hold things close to my eyes and comprehend the text I saw silently. Because I passed all written tests and my classes with satisfactory grades, they gave me. OK grades and passed me.  My shining moments during my grade school years came in my achievement as a Boy Scout. I attained the rank of Eagle Scout with a Bronze Palm and was selected for all three steps in the Order of the Arrow. I also was the senior patrol leader for our troop.</p>
<p>My years at Bishop Luers High School, a co-institutional Catholic school, were another matter. I succeeded from the start, earning high honors grades and selection as president of both the Junior and Senior National Honor Societies. I was a member of the yearbook staff and was given a leading part in the senior play. Although I am sure a number of the girls in my class had the higher grades, due to the non-mixing of most classes, class rankings were separated. So, I was 3rd in my class. of about 150 boys. I was also awarded the Indiana State Catholic Youth Leadership Award by the Knights of Columbus.  I still had not been given information on my actual visual status nor information about assistive aides for the blind.  Everything I did was by holding written materials close to my face, listening very attentively and not driving.  I took the SAT and other tests such as an engineering aptitude test, I wanted to be like my father, an electrical engineer. I scored adequately on the SAT and highly on the aptitude test.</p>
<p>I applied to four mid-western colleges and was accepted in all and chose to attend the University of Notre Dame in south Bend, Indiana, which I thought would be fairly near home. The summer after high school, I was an exchange student to France, where I lived with a French family for seven weeks and my counterpart lived with our family for seven. It was a great experience, but while in France, I learned my father had taken a job in Philadelphia. On my return, together with my family and my French counterpart, Francise, we moved to Strafford, PA, outside of Philadelphia. The move took me to a new part of the country and my summers in Philly were full of excitement with the exploration of a big city and learning about the Jersey Shore. During those summers, I worked for General Electric as an engineering aide. College went very well too. Nort Dame was a good experience. It was competitive but their Electrical Engineering Department was staffed with excellent professors who helped me through every step, but not as a person with a visual disability because I rarely mentioned it to anyone. Honestly, I am not sure why, but I tried to be as normal seeming as possible. I learned to take notes from verbal descriptions of what was being written on the blackboard and if a professor did not verbalize the writing, I asked him to do so, and he did. If I missed something, I left a blank in my notebook and obtained the missing information from a friend. I completed all my course work and had a 3.5 grade average at graduation and was selected to the Eta-Kappa-Nu honorary Electrical Engineering Fraternity.  ND won the football national championship my sophomore year and that was a real highlight.</p>
<p>During my senior year, it became obvious that due to a crash in the space program, jobs would be hard to find. I decided to go to graduate school and took the GRE and GMAT, again with no assistive help. One path I investigated was to get an MBA, and I had also heard from a friend, about Ocean Engineering. My advisor suggested I stay in engineer, because he felt my talents were best suited for it. Although I applied to several MBA programs, I also applied to the University of Miami in Ocean Engineering (OE). In addition to the advice I received to stay in engineering, it is possible the choice of Miami was because my brother was a sophomore there. I was accepted and given money at Miami, and the next year started my graduate studies in OE. Two years flew by during which I was married to my first wife Judi and I left Miami with an MS in OE. One course of suey in OE is underwater sound.  It is focused on SONAR and is quite mathematical, just what an electrical engineer likes. During the summer of those two years, I was married to my first wife, Judi.</p>
<p>The job market was still tight, but I interviewed and was hired into the Sound and Vibration group at the Electric Boat Division of General Dynamics (GDEB) due to my studies in underwater sound.  Once in Connecticut, I found a very good ophthalmologist, Dr. Kaplan, and for the very first time, was told I was legally blind and what that meant. We had some long discussions after which he voiced some displeasure on how little information I had been given on my situation. He said he had to register me with the state and set me up with a low vision specialist.  Those steps led me to getting a Closed-Circuit TV (CCTV) magnifier and access to the Library for the Blind and Physically Handicapped (LBPH) and their Talking Book program. Both the CCTV and Talking Books opened my world to general reading and technical literature which I generally avoided due to the increasing strain of both the MD and the onset of myopia or age reeled eye changes.  During seven years at GDEB I moved from engineer to supervisor and had the opportunity to earn a second master’s degree in systems management (MSSM) from the University of Southern California’s continuing education program offered at many military installations. For me it was at the submarine base in Groton CT. My wife and I bought a house and had our daughter, Laura.</p>
<p>In 1978, my boss at EB opened an opportunity for me by interacting with associates at Bolt Beranek and Newman Inc. (bbn), at the time, the foremost acoustics firm in the world. He opened a local, New London, CT, office of the firm and hired three of us to staff it. We continued working for the Navy, but as consultants. I stayed with bbn for twenty years and participated in many projects around the world. For the last ten years I was manager of a group of about 40 engineers and scientists, many ay of whom had Ph.D. or master’s degrees. bbn provided me with several CCTVs and a Xerox/Kurz well scanner-reader. bbn was an early adopter of Ap-le Macintosh computers. One of my associates immediately found that all Mac’s had magnification and text to speech features. This opened the computing world to me. (I had been able to deal with punch cards, but the computer screen with small letter left me out.) During these years, I was able to travel to Hawaii, Japan, and many cities in the US. My LBPH recorded books were constant companions. During this time, my daughter Laura was married and gave us a grandchild, Chloe.
Throughout my working life, I have had the opportunity to give something back to several communities. I was on the advisory board for the Connecticut Stat Library for the Blind, on the Board of directors for CHRIS Radio, and on the Board of Directors for the Waterford Education Foundation I was president of a a Macular Support Group  in Waterford, CT and  am now on the Board of Directors for the Southeastern Connecticut Center of the Blind, where I conduct a support group for those with Macular on how to use digital technology.</p>
<p>Shifts in the Department of Defense (DOD) business world produced some big layoffs at bbn. Thus, in 2000, I was searching for a job and with the help of a friend, connected with a group at the Boeing Company that worked in the undersea world, as opposed to most of the company which did airborne things. They were looking for someone who lived on the east coast who had a background like their work. The group was in Anaheim, CA, and then in Huntington Beach, CA. I fit the profile and after an interview was offered a. job as an off-site Technical Representative.  Since I had no other solid offers, I accepted feeling the job would last at least a few years. The relationship lasted over 20 and provided a very rewarding end to my career. Boeing, like bbn was totally accommodating to my assistive needs. Although they computer usage was based on Windows PC’s s, they provided me with special software which was now available on those platforms and with CCTV equipment as I needed. Someone was always available to assist in getting special software up and running.  By the time I started with Boeing, LBPH cassette readers were small and made traveling with them quite easy. I also had a laptop with screen magnifier’/reader software and internet connectivity anywhere I needed ii.  While at Boeing, family matters took some good and bad turns.  My daughter and her husband had my second grandchild, Evan. The bad part is my long-time wife and partner, Judi, died of cancer. After the grieving time, where things seemed s unsteady.  it all turned around, when I met and married my current wife, Karen. I am again on firm footing and life has not been better.</p>
<p>As I grew nearer retirement and brought up the subject with my supervisor, she had other ideas. She wanted me to keep working, however, I was able to reduce my work week to four and then three days. Finally, when I found a good replacement, she agreed to let me go. I had to stay in a two day a week consulting role for a year or so. I worked for Triad Systems Inc., a firm that provided part time support to aerospace firms on the west coast. On the home front , life proceeded without mishap.</p>
<p>I am now fully retired and working as a volunteer for the southeastern Connecticut Center of the Blind. God things have again arrived as Karen’s daughter, Kate, and her husband brought us another grandchild, Esme.  Although most of the events above were very good, I am now happy in retirement and ready to do what I can to support others and to enjoy my family.</p>
<p><strong>Ways to connect with Mike:</strong></p>
<p>mjcoughl@aol.com</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hello, once again. I'm Mike Hingson. Your host Welcome to unstoppable mindset. And today we get to interview Michael Coughlin. Who's Michael Coghlan? Well, that's what we're going to find out in the course of the day. But I'm going to start a little bit different Lee than I have in the past. Let me tell you how I met Michael. He wrote me an email a few months ago, and talked about the fact that he read my book, Thunder dog, the story of a blind man's guide dog in the triumphant trust. And we had discussions about that Michael happens to be a person who was blind. And he talked about his engineering background and other such things. And me being a person with a physics background and also in sales, but also doing a lot of engineering and tech stuff. It just seemed like the thing to do was to have Michael come on to the podcast. So we can find out all the scandalous and non scandalous things that we want to know about him. And just give us a chance to dialogue. And I thought it'd be kind of fun if all of you get to hear it. And that's how we, we discovered each other, we finally were able to get a time where we could get together and chat. So here we are. And Michael, welcome to unstoppable mindset.</p>
<p>**Michael Coughlin ** 02:34
Thank you. I'm glad to be here.</p>
<p>**Michael Hingson ** 02:37
Well, we'll really appreciate you being here. Why don't we start by you may be talking about the the younger early, Michael and tell us a little bit about you. And we'll go from there. Sure.</p>
<p>**Michael Coughlin ** 02:48
And as you said, I had emailed you because of reading the book, which was powerful. There were in addition to my low vision blindness, were a few other parallels that caught my eye and maybe we'll cover those as we go through this feel free start. I was born in Fort Wayne, Indiana, another midwesterner and I was born on a farm, as was my brother. My mother and father were New Yorkers at birth, and in their early years, they moved to Indiana, because my father was an engineer working for General Electric, and he was transferred to Fort Wayne. When they arrived in Fort Wayne, they decided to look at the Midwest, there's different sets of eyes and they rented a farmhouse on a 40 acre farm. And my father even became a hunter and raised a large garden and it was something pretty adventurous for a New York kid. But they were loving it. And I grew up for the first five years of my life on that farm, exposed a farm animals farm equipment. And I think at that time, I had been wanting to be a farmer. But quickly, they moved me into the city because of the school system. My mother had been a was a school teacher by trade and that taught in a rural schools and they felt the city schools would just be stronger. So at five years old, we moved in to Fort Wayne, and I started school at St. John the Baptist Catholic school and began my early years. In second grade. When they were doing I skipped screening for students. They immediately picked up on the fact that I couldn't see very well. And it was a bit of a shock to everybody I was getting by okay, but my parents were told that I had high problems and they immediately contacted a friend who was not the mala just to look at me, sent me to quote the best ophthalmologist in the city and I started going to him, he examined me and examined me and sent me to the University of Indiana Medical Center. And they all pretty quickly decided that I had macular degeneration. As a juvenile, um, it's very unusual in those days to come up with juvenile macular degeneration.</p>
<p>**Michael Hingson ** 05:21
So What year was this? This would</p>
<p>**Michael Coughlin ** 05:24
have been about 1953 or 54. Yeah. So, I mean, I was in second grade. And I was obviously starting to have visual difficulties. One of the things I didn't do very well was read aloud, because I was having trouble seeing the print even though I held it close I, I just never could read things out loud. But the school accommodated that well enough. They sat me in front of the class, when the work was going around, and each kid was asked to read a paragraph, they just skipped me. However, I was able to hold things close, read silently, figure out what was on the page, do my homework, pass my tests, and get reasonably good grades, I was probably an average to a little better than average student. So as I progressed, through grammar school, I was just given a little leeway on reading out loud, and everything else seemed to work fine. So they said average student, but if I had something to brag about in those years, it was my Boy Scout work. We had a wonderful Troop at my school. And in the years that I was a boy scout, I earned the rank of Eagle Scout with a bronze POM. I was awarded all three steps in the Order of the Arrow. And by eighth grade, was the senior patrol leader for our troop. Though I had managed through scouting, to excel in something, and then I moved on to high school. At this point, of course, I'd gone through all through grammar school, I'd been seeing ophthalmologists, I knew I had macular degeneration. But I had not been given one piece of information regarding assistive technology, such as talking books, large print, learning Braille, or anything else. I can only attribute that to the fact that I kind of saw things. I didn't run into anything, because I did have a low vision, but I could see. And so they just treated me like everybody else. And just acted like everybody else as best I could. When I got in high school. And I went yeah, go ahead. No, go ahead. Alright, went to Bishop lures High School, called institutional Catholic High School where the boys were sort of separated from the girls in most classes, because that's what was done in those days. I really got it, my grades markedly improved. I made high honors or honors at every grade point, every grade session all the way through high school. I was elected president of the Junior National Honor Society and the senior national honor society. I was in senior play with the lead one of the lead roles. I was on a yearbook staff. I just participated in everything I could, and the only thing I could not do was drive. And I had a lot of friends. And back then, at 16, not only could you drive, you could drive with a friend. So I was always able to get rides, and I just went right through high school. Still not using anything in the way of assistive technology, assistive technology. But I prospered. And at the end of my senior year, I was awarded the Catholic, the Catholic Leadership Award for the state of Indiana by the Knights of Columbus. And I decided that it was time to think about college. So there I was, and I was starting to fill that application. And so I took the graduate or the SATs test, it took another test in engineering aptitude. I scored reasonably well on the LSAT, again, with no help, no large print, no extra time holding it close. But I got through it did pretty well on that engineering aptitude test applied to four colleges in the Midwest and were accepted to all of them. I think a lot because my high school teachers liked me and gave me good recommendations. Anyway I have the four selected the University of Notre Dame, which was a good school, good Catholic school, had electrical engineering, which was where I had applied to get in and was ready to head off to college. My senior year at the end of my senior year, in high school, my parents, I was an exchange student in France, where I went there for seven weeks and lived to the French family. The correspondent, French student, Francis came back in the US for seven weeks. And right in the middle of that, my father took a job in Philadelphia, and we moved to Philadelphia. So I was transplanted into the east coast into a big city, and had a whole nother set of experiences that were great. I enjoyed it, I explored that city for the four years I was in college, even though I went back to Notre Dame, went to the Jersey Shore and saw what that was about. And went off to college, where they put me on an airplane in Philadelphia, I flew out and began my career at Notre Dame in electrical engineering, again, doing everything everybody else did, I didn't go out of my way to tell people that I couldn't see very well, I just played the role of a student. And for four years, managed to get by with pretty good grades, I had a 3.5 GPA at the end of my four years. And I had a degree in electrical engineering, and was ready to move on again to the next stage in life when the space program collapsed, and engineering jobs virtually disappeared. And so I said, Well, maybe grad school would be something one might think about for a little while longer. And I started looking into MBA programs, which I don't know we're getting popular. But my one of my engineering advisors suggests that I might want to stay in engineering because he thought I was a good engineer. I had done well in all my classes, all my labs, working with computers. So I thought about it. And somebody mentioned that there was a kind of a new field opening up called Ocean Engineering. And at the University of Miami had a program. While at the time my brother is a sophomore at Miami. And it seemed like wow, wouldn't it be kind of interesting to put out there and maybe room with my brother and, and whatever. And so I applied in ocean engineering, as well as a few MBA programs. I was accepted to Miami, they gave me money to go to school, paid my tuition gave me a stipend. And so I went, I went off to the University of Miami for a to attain that graduate degree, which I did in two years. In the middle of those two years, married my first wife, Judy, we moved she moved down to Florida. And there we were, for a couple years earning a graduate degree in ocean engineering. One of the curricula within ocean engineering is underwater acoustics. And that was very interesting to me because it was pretty mathematical. And guy double E's love math. And so I spent my courses in acoustics. And when some job interviews on campus came around, one of the companies looking for people with odd degrees were was electric boat Division of General Dynamics, because noise and submarines go together, or at least the lack of noise. They want you to be quiet. Yeah. So they gave me a job offer. And I took it, and we moved to Connecticut. And the came up here and one of the things I did during that first year, besides getting started with my job was to find an ophthalmologist because since I didn't see very well and I didn't want it to get too much worse. It was probably a good idea. And I found a fella Dr. Kaplan in Mystic and got an appointment and walked in and for the first time in my life had been I was told I was legally blind. I had no idea what that meant. And I was surprised because up until that point, I was getting by. I was enjoying what I was doing. I wasn't failing in anything, and like seem good. But anyway, he gave me a good overview on it. He said yeah, he was pretty disappointed. At the fact that I had been involved in everything to that point and never been told I was legally blind, nor had been told that there was any assistive technologies available to make it easier for me. So wait, you're mistaken. That would have been 1971.</p>
<p>**Michael Coughlin ** 15:19
Okay. He did a few things, he registered me with the state of Connecticut. They actually have people in the state that come out and try to help you with things. He, they then sign me up for the Library for the Blind and Physically Handicapped. They stay State Library. And, lo and behold, they provided me with a talking book reader and talking books. For the first time ever, I was able to listen to books. All the ones I wanted, anything I wanted, was there available to me. And it was eye opening at that point. i From that time on, even though the device they had for as a player was pretty bulky. I carried that around everywhere. I went and was always listening to books, in addition,</p>
<p>**Michael Hingson ** 16:11
is that records or cassettes? That</p>
<p>**Michael Coughlin ** 16:15
at that point, they were both that's and I got records. Okay. They gave me a record player. Mostly those were the periodicals on what were then throwaway discs and, and the cassette, but I had to carry a second briefcase anywhere I went to bring that recorder because it was pretty big beast. Yes,</p>
<p>**Michael Hingson ** 16:36
I remember those ranking was a General Electric manufacturing machine might</p>
<p>**Michael Coughlin ** 16:42
have been but it was a great believe me went from nothing to that it</p>
<p>**Michael Hingson ** 16:46
was large, but still Yeah.</p>
<p>**Michael Coughlin ** 16:50
In addition, through Kaplan, I met another low vision specialist. And what he showed me was a closed circuit TV magnifier. And at that time, that beast was bigger than the tape recorder, believe me, oh, yes, full size, black and white television with a separate camera. But all of a sudden, I could see things I couldn't see because there were magnified. And so instantly, on arrival in Connecticut or close to it. I had two pieces of technology that just opened up the world. And it allowed me through that CCTV to get a second master's degree in systems management from University of Southern California. They ran that program on military bases. And they gave it I went to the submarine base in Groton and took that for two years and earned a master's second master's, I had access to closed circuit television for that I had my library books on or talking books on tape, and I was pretty happy in my career at General Dynamics was going well. I went, I went from an engineer, through senior to specialist and was an engineering supervisor in about seven years. And anyway, so we were good, but my boss at the time was struggling a bit with his advancement in life. And we had been doing a lot of work underwater acoustics on submarines with with a consulting firm that worked for the Navy called Bolt Beranek and Newman while the BBN was a diverse company, because not only were they the leading acoustics company in the world, but they also had some people that were working on something through DARPA called the ARPANET. So here we go, he gets an offer to start a local, then in New London, which is across the river from Groton, a local office of BBN recruits myself and a couple of other engineers and I am now a consultant working for the Navy Department. At that point in time, BBN was extremely interested in helping me out. So they provided me with a closed circuit was actually a portable closed circuit TV magnifier as well as the desktop version. And a few years later, I Xerox kurz wild text to speech reader. So now I had a little more technology that I could use to get printed books into text format, or speech format. And soon thereafter, one of my good friends who I still play golf with Doug Hannah, came across the fact that a Macintosh computer could magnify the screen and had text to speech. And that was from the all Most of the beginning of the Mac, those features were built into their operating system. Did</p>
<p>**Michael Hingson ** 20:06
you ever get to spend much time up at BBN in Cambridge?</p>
<p>**Michael Coughlin ** 20:10
Oh, yes. Lots of time at BBN in Cambridge.</p>
<p>**Michael Hingson ** 20:14
Did you ever get to meet a guy up there named Dick Durbin sign?</p>
<p>**Michael Coughlin ** 20:19
No, but I'll bet he was in a speech synthesis group.</p>
<p>**Michael Hingson ** 20:24
I don't know that. He was there. He, he and I went to UC Irvine together. And I actually saw him. I actually saw him at BBN later, and we worked on some projects together, but I suppose there's a large place. So it</p>
<p>**Michael Coughlin ** 20:41
was it was large and, and for the most part, my work was done with the acoustic side of things. Although as the internet grew, the computer side of BBN, when I started was about 5050 grew huge and dominated the company and, and all. I mean, they were very early adopters in, in speech recognition, right? They had a voice recognition or a voice sort of dialer feature in their phones from years before they were they were very much into that sort of thing. I</p>
<p>**Michael Hingson ** 21:20
remember once when I visited BBN, he Dick told me about a transducer they had that actually would simulate the sound of a jet engine. I believe that yes, he said it was like the size of an ashtray that like the typical floor ashtray in a hotel but he said you didn't want to be anywhere near it when they fired it up because it really was just like a jet engine and it had all the the audio capabilities and all the features. So it really sounded like a jet engine. So you didn't want to be anywhere near Munich fire to an</p>
<p>**Michael Coughlin ** 21:57
an aircraft acoustics was a huge part of the work that was done there. And air airport acoustics and they were just in a lot of acoustics but our little group was in submarine acoustics and, and kept us busy. Working at BBN was great in that they were a Mac House, everybody used maps. They put a Macintosh on my desk. It had the ability to magnify what I wanted to see and do text to speech. Even though it's a bit cumbersome, in that you had to copy things paste and whatever. But But I got good at that. I was able to use that computer to do word I could do Excel spreadsheets. I could do graph view graphs. I could do program planning, you name it. All of a sudden the world of the PC was opened to me, thanks to the Mac. And my career at BBN span 20 years. It was it was a great place. They were very early adopters in a lot of technology exposed to a lot of it early emails. They were one of the first companies to to use email. In fact, the fella that put the at sign in email name worked at BBN Ray Tomlinson, so that that was the place but after 20 years, because they were a true consulting firm and fairly expensive rates. And the government was competing on a cost basis. And so eventually I was in a situation where I was looking for a job. And friend of mine at BBN suggested a fella he knew at Boeing might want to buy mica job. And that led to a situation where they their group who was doing work and underwater vehicles, were located on the west coast, wanted somebody on the East Coast who did similar work. And so I was hired as a tech rep, where I would represent the group on the west coast, but I would interact with their Prime customers on the East Coast, one of whom was General Dynamics electric boat, and so my location in Groton was, was great. So what I thought would be about a four three or four year experiment with Boeing ended up as a 20 plus year career with Boeing. And I, they too, were a great employer. They provided me with up to date, closed circuit TVs, they made sure that I my laptop had the best software it turned out by that time. In the PC world. There were software there were things like Jaws and zoom texts. And so I they had Zoom Text on my machine. I was stopped into the internet anywhere I went. And I had closed circuit TVs, both at their facility in California and at my house. And by that time, you could put the library of the blind cassettes into Walkman size machines. So it was easy to carry that along on my travels. And for what was what 20 plus years I had a great career with them as as a tech rep. I was no longer now you had mentioned sales. My father and brother are sales people he was a sales engineer, my brother was a salesman and so is light all his career. My case not so much being in Myers Brigg ISTJ, which stands for introvert a bit. Sales was always a pressure job to me. And as a manager, by that time at BBN have have managed managed the Department of 40 engineers and scientists, the whole job was get more work sales. That was a pressure position for me, when I switched to BBN and I was nothing but a an engineer in the field with no sales pressure and work at all times. I loved it just lower pay less pressure, but I prospered. i I'm sure I was a huge help to them. Because every year my contract or the thought of me coming on for another year came up. Different supervisors wanted me and I just stayed in I was there for over 20 years. And it was it was kind of career where I was traveling a lot. And I enjoyed traveling. And I could get by in airports with little monoculars and asking questions and remembering the Airport layout. So I didn't get lost. And I just got by. Great. And as that careers continued through 20 plus years, and I was getting older, the subject of retirement began to crop in. I talked to my supervisor, you know, I'm at an age where retirement is something I might want to think about. Nope, nope. Well, I went from five day weeks to 40 weeks to three day weeks always saying I want to get out now. And finally they said, Well, if you can find a replacement, then we'll talk about it. So I was fortunate and able to find somebody I thought was good at it as today. And so then they put me on as a consultant for another year and a half on Tuesday weeks. And finally I was able to retire. What year was that? He retired? Yes. And that's where I am today.</p>
<p>**Michael Hingson ** 27:42
But what year did you retire?</p>
<p>**Michael Coughlin ** 27:45</p>
<ol>
<li>Okay. During my time at Boeing, which I thought the career itself was fantastic. There were some times good and bad. I, my, my daughter and her husband gave us two grandchildren, Chloe and Evan. However, after many, many years, my first wife Judy succumbed to cancer. And that was tough. And when you are seeing some of that now, I'm sure, but in any case, after that, there's some low points and whatever I met Karen, my current wife, we, we went out for a few years and eventually we're married and, and everything has just turned back around the way it was. I'm happy. I'm retired. Her daughter has given us a grandchild ESMI who's now two and a half, almost three. And we are enjoying life.</li>
</ol>
<p>**Michael Hingson ** 28:42
So how long have you guys been married?</p>
<p>**Michael Coughlin ** 28:45
This will be it was just 10 years we were we were married in 2012. Newlyweds?</p>
<p>**Michael Hingson ** 28:50
Almost. Yeah. Well, I'm curious. What. So you, you clearly had a rich life you'd have the life that you enjoyed. But what do you think about the fact that early on? They did not that that no one the ophthalmologists and others didn't give you any access to assistive technology didn't give you more access to understanding about blindness and so on. And I don't ask that to say what a horrible thing but rather just what do you think about it? Now looking back on hindsight is always a wonderful thing. Looking back,</p>
<p>**Michael Coughlin ** 29:34
I almost angry. At the time, I thought everything was fine. But when you look back, I believe. Number one, I think a lot of eye doctors are great if they can help you but if they can't help you, they tend to push you off to the side. And I think that was a little of it. And it maybe was just the fact that in the URL The days even though I had macular and I couldn't see printed and everything I saw well enough to get by. And I'm just thinking they figured, well, he's doing okay, whatever they should have done way more. And maybe even my parents should have done more. But But I don't I even looking back feel that in some sense the fact that I had to hold things up here to read was almost embarrassing to them, they they didn't grasp the concept of a young person not saying well, it just didn't grasp it. And unfortunately, since we were in the middle of Indiana, and there really weren't Apparently, people with very much knowledge of the subject. It just happened. And I just hope today, that way more attention is paid to people, the few juveniles that are limited sight, because I'm sure I could have had a fuller experience in life, if I at least had been exposed to talking books at a younger age.</p>
<p>**Michael Hingson ** 31:14
Here are a lot of us who believe that it is so unfortunate that more of us also did not get the opportunity to learn braille, because right is outcomes, the basic means of reading and writing.</p>
<p>**Michael Coughlin ** 31:30
I understand I agree completely. And so here I am having to sit here with my closed circuit TV, off to the right with about 40 power magnification in order to be able to see my notes, hey, I have a fellow in our, at the center of the blind Kevin, who is a braille reader and, and he's totally blind, but he has the Braille and he can sit at a meeting and read what he needs by reading it in Braille, when I'm at those meetings, I can't read anything. You can't, I cannot see any print, I just always have to rely on what I hear or ask questions.</p>
<p>**Michael Hingson ** 32:13
So you're seeing reality, the advantage that we had was being blind people than if we do read braille, and so on, for not the advantages that we can look at meetings from a different perspective, which I love to talk about which, namely, is, if people are doing meetings truly the right way, they would provide everyone the information in advance of the meeting, so that people could read this stuff with the idea, then you can prepare and then you go to the meeting, and you can discuss it rather than spending half the meeting reading the information. Yep, well, they</p>
<p>**Michael Coughlin ** 32:50
do that fortunately, times. Case of the center, I gather all of the information they're going to pass out as Word documents earlier, and I do go through them.</p>
<p>**Michael Hingson ** 33:02
But what I'm saying is they should really do that for everyone, rather than passing out information at the meeting. People should get it in advance so that nobody has to read it at the meeting, rather use the meeting to be more efficient. So that's a lesson we could teach them which, which a lot of people really haven't caught on to yet understood. It does make life a little bit of a challenge. But I'm glad that that your your work at the Center will tell me a little bit about your work at the center and how you got involved in what the center is all about.</p>
<p>**Michael Coughlin ** 33:34
Right? Well, it's my second time involved being involved with the center of the Blind in New London. First, the first interaction came about in in probably the late mid mid to late 90s, when we had a macular degeneration support group in Waterford, that that was started by a fellow's a friend Duncan Smith since passed. And, and I ended up as president of the group. And it was it was a pretty active group for about 10 years. And we brought people in that had macular and tried to provide him with information. And as part of that the center of the blind was one of the participants and their lead person helped us get speakers and so there's sort of a three to four person group as the lead and and that center lead person was one of those. I can tell you what her name was, but I forgotten it is too many years ago. So when I retired and I'm trying to think of giving back and doing things that what what can I do also I should have mentioned that not only they work with a senator I also at one point in time was a reader On the advisory group for the State Library for the Blind and Physically Handicapped, where I'd attend meetings and from a reader point of view, try to help them with their services. And I was on the board of directors for Chris radio, which is a radio service that reads newspapers and periodicals to people. So I've done a few of those kinds of things as well. But now I'm retired, I say, I want to be able to give back to some degree and, and so I thought of the Senator and gave them a call. They looked up their webpage, and there's a phone number I gave a call, talk to the Executive Director, Wendy Lusk. And she said, we'd love to have you come down and talk so. So I did, Karen and I went down. And we sat and talked to Wendy and, and Tammy, the assistant and said, well, might I be able to do. And after a little discussion, the concept of a support group for macular degeneration came up. And they didn't have such a thing. And they thought that would be a worthwhile project that they should put into their calendar. And that's what we've done. So I, every first Wednesday of the month, get together with others who are interested in. And the primary focus is learning how to use cell phones, because the new cell phones or smartphones and iPhones and also that others are pretty hard for people who are beginning to lose their sight. And they don't have an understanding of some of the assistive aids that are in the phone. So that's what we do. We spend a couple hours just answering questions and presenting information that I pick up over the web on things their smartphone can do for them. And as as that went and started gaining traction, Wendy asked me if I wanted to be on the board. And I said I'd be glad to do that and was elected to the board a couple of months back. So I'm on the board of directors as well as running that support group.</p>
<p>**Michael Hingson ** 37:17
Do you think that let's deal with the pathological world? Do you think that attitudes have changed very much in terms of how I doctors handled blindness and blind people today over, say 40 years ago?</p>
<p>**Michael Coughlin ** 37:35
Well, a little better. I mean, I have a fella now Dr. Parker I've been seeing for when, when Kaplan sold his practice, Dr. Parker took it over, I go to see him. He, he tries to keep me appraised of any new emerging things in the way of AI specialists, and what they may be doing for people with low vision. But, but they're more on the scientific side, and he really doesn't have any, any of the low vision aids, you have to go to a separate guy for that. And I've gone through those things so many times. That? I don't know, right? I would say better, but not great. Yeah,</p>
<p>**Michael Hingson ** 38:29
what, what I have found and having significant conversations with people is that still all too often, if you go to an ophthalmologist, and it's discovered that for whatever reason, you're losing eyesight, and they can't do anything about it. They consider it a failure. And they just walk out sorry, there's nothing we can do and that we haven't seen enough of an awareness raising in the eye care world, where people recognize that just because you can't see it's not the end of the world and you can still be just as productive as you otherwise might have been accepted when you use different techniques. And, and a lot of state rehabilitation agencies are somewhat in the same sort of boat, they don't really ultimately do the things that they could do to better prepare people for having a positive attitude about blindness when they're losing their son.</p>
<p>**Michael Coughlin ** 39:31
Yeah, I think that's true, although Connecticut, their agency is called WSB. The Bureau for the education of the blind and and they're pretty good. I just actually had a SB fella come to my house to give me a how do you use a cane training? I've never used a cane. And it's part part of our macular sport group. Discussion. One of the fellas in They're mentioned the, what he called his ID cane. And that was a term I'd never heard him. And what do you mean by that? And he said, Well, he said, because he has macular like me, said, I still see well enough to get around. But I'm tired of explaining to people they don't see very well. And so I got an I A cane, white cane, which you're legally able to use. And he said, the one I have is a little shorter, because I don't really need it as two more people with less vision. And it helps people understand that I don't see very well</p>
<p>**Michael Hingson ** 40:37
in the answers. And the answer is even with an ID cane, that works until it doesn't. I know, I know, a guy who lived in I think it was Mount Laurel, New Jersey, and will take the train to Philadelphia every day, when he was losing his eyesight and the New Jersey Commission gave him a cane. But they also continued to emphasize eyesight a lot. And they didn't really convey to him the true importance of learning to use a cane as he's losing his eyesight. So one day, he was walking along the side of the New Jersey Transit train to go into the car to find a seat and involved process to Philadelphia. And key he turned in where the where he saw the openings for the car, and promptly fell between two cars. And then the train started to move and they got stopped and got him out. If he had been using his cane that would never have happened. And he became an avid cane user after that. Right.</p>
<p>**Michael Coughlin ** 41:48
Great. And I completely understand that. And and I'm using it more and more. No doubt.</p>
<p>**Michael Hingson ** 41:56
Yeah, there's and the problem is that people just all too often think it's a horrible thing and makes you look weird. Well, you know, there are a lot of things that all sorts of people use that make them look different than other people, that doesn't mean that they're less people.</p>
<p>**Michael Coughlin ** 42:12
I actually had an experience a while back, which made the use of the cane even more, it highlighted it a little more is a number we were going back and forth to the Caribbean for a few years at on vacation at the Sandals Resort, and we got to the airport in Antigua getting ready to fly home. And since I don't see very well, I always will go up to the attendant at the ticket counter and say, you know, I'm visually disabled, can't see I really need early boarding we could cause legs, feet and other things trip me and I I'd like to get into a seat before the crowd arrives. And the first thing she did is looked at me and said, You're not blind, you know. And, and I was stunned. But but said yes, I am I cannot see. And they let me show. All right. All right. So after that in airports, I started at least wearing dark glasses. That helped a little bit with a cane. It's even at least then you have a claim to your claim, having to pull out the piece of paper from the state that says I'm legally blind. I have one of those, but that's kind of going a little too far. So I do find it a little bit more helpful.</p>
<p>**Michael Hingson ** 43:39
Well, of course, what you discovered, the more you use a cane is the better traveler you are. And that helps you get around. Yes. Now as you know, I happen to use a guide dog. In fact, I didn't use either a cane or a guide. Well Mark cane or guide until I was 14 when I got the guideline. I never learned to use a cane until I was 18. But I discovered that I could teach anyone to use a cane in five minutes, but teaching people to have the competence to use a cane takes months because one is just a technique which you can learn easily the other is developing an attitude and developing the true awareness of that you know where you are and what's around you and how to recover from getting lost and and other such things like that along the way. That's a whole different animal entirely. Absolutely. But nevertheless, it's it's doable. So I still mostly use guide dog but there are some times that I'll leave the puppy dog at home or if I'm just stepping out a little bit leave the dog tied down and I'll use a cane but that doesn't happen very often. And certainly when I travel Alamo who is not a current guide dog comes with ready to go so We just returned from a weekend Israel doing work and all that, and he needed fine. And even on the long airplane flight to and from Israel, He did really well. Excellent. You know, it's, it is a matter of learning to use the skills that that we have. That</p>
<p>**Michael Coughlin ** 45:19
is That is true. And in my case technology has been my savior. Sure, closer to TVs, the books on tape, and the fact that computers now have text to speech and magnification. Without it without those. I would not have had an engineering career I don't believe. So</p>
<p>**Michael Hingson ** 45:44
what do you use to read books today?</p>
<p>**Michael Coughlin ** 45:48
I do. I use my iPad. I have the bard application, which is the current app that's put out by the library. handicapper, I think they changed their name recently, but it's the same thing. And so I download books through them, and use the iPad, to read the books to me, I don't have to use a recorder anymore. It's and I can do the same thing on my iPhone. So.</p>
<p>**Michael Hingson ** 46:23
So now of course, you have the ability to navigate through those books a whole lot more than you used to.</p>
<p>**Michael Coughlin ** 46:28
Yes, because the again, I'm an apple person, but on my iPad, I can magnify the screen very easily. So downloading books is a little cumbersome, but not bad. And then I can pick whatever book I want to listen to and with Bluetooth headphones, or what I air pods or whatever they call them and listen to those without bothering anybody else.</p>
<p>**Michael Hingson ** 46:53
Yeah. And again, the other neat thing is that you can skip around in a book, which is something that you couldn't do before, right now with the advantage of the DAISY format and so on you can which is a format, which is kind of an ePub environment. But you can literally skip around the book by chapter or any number of levels. Yep.</p>
<p>**Michael Coughlin ** 47:15
And, and not only do I use that app, but I also have downloaded books on audible. Occasionally, if I can't find where I wanted, or, or iBooks it's now called something else. But and so some of the books he can't get it the library right away, you can you can go on and pay for him. And but mostly, it's through the the Library for the Blind. Certainly, that's where I found the underdog. So</p>
<p>**Michael Hingson ** 47:45
what do you think overall has been the biggest obstacle you've had to overcome?</p>
<p>**Michael Coughlin ** 47:49
If you go back and look, to me, the biggest obstacle was the invent the advent of the PC, and getting to use a PC. When, when I was moving along in my career, and early on, I did a lot of software engineering. But I was back in the earliest days, it was key punches. And all of that I got by then as they started using terminals, but simple terminals, I could have the software printed out, I could use the CCTV to see it, I could make changes to the software and have others enter it. It was everything was slow back then. But when the PC came along, it became an individual tool that everybody used, you had to be able to use it and and as I said it was Doug, Hannah and my good golfing buddy now who, who figured out how to use that with text to speech and magnification. And that just opened up the whole world of the personal computer, which which is today I mean MATLAB and other pieces of software you have to use. It made it available to me, had I not been able to make that jump into the PC world, I think I would have really been hampered on my ability to continue as an engineer or an engineering manager.</p>
<p>**Michael Hingson ** 49:20
So you're not too bothered by the fact that there was a time that Bill Gates said that 640 K is all you'd ever need. And we have Emory.</p>
<p>**Michael Coughlin ** 49:29
Well, you know, I remember using before Yeah. And I remember when the very first Mac's came out, they only had two floppy drives and no hard drives. So I had</p>
<p>**Michael Hingson ** 49:45
a my first computer that I really use it all was Xerox sigma seven. We also had an OS born from my wife even before that, but it had the Xerox had two eight inch floppies no hard drive 64k and What was it? Yeah, you know, but amazing. I</p>
<p>**Michael Coughlin ** 50:03
mean, the technology has just moved so fast. And, and the fast moving technology is great. And it's frustrating. Because a lot of the people that develop it's because now they can write software that does everything. The concept and of course you work for a company that that's very attuned to that fact, is that much of the stuff they throw out there now is very hard to use. If you're visually disabled,</p>
<p>**Michael Hingson ** 50:34
you'd have visual issues there. The awareness has not grown like it needs to to make sure that all that stuff is inclusive. Absolutely.</p>
<p>**Michael Coughlin ** 50:42
And it as fast as the technology is moving it. The accessibility features of software, to me are falling further and further behind. Even though there's more and more people that seemed to work in the field of accessibility. I think they're still not moving fast enough. And it is frustrating I had, I mentioned that one of the other obstacles that are countered, over the years when I was working at Boeing. Computer Training was becoming easy. And everybody had to take seven or eight computers, courses through the year and be qualified in things like obstacle don't leave obstacles and jet engines in called FOD and foreign object detection and on and on. And, and those courses were originally written by the various divisions and by people who got told make a course. And so they might dig up a course making pieces of software, whatever. And when they would finish it and put it out to everybody. Many of them wouldn't work with screen readers. And not only Weren't they work with screen readers, and they didn't redo the text, they'd have little tests you had to pass. And those certainly didn't work for the screen reader. And they were very, very frustrating. And I ran across to fellow at Boeing corporate, who became a friend and his father who had macular and he was really sensitive to that fact. And between the two of us we, we fought tooth and nail to get a standard a corporate standard on for courses put in place that included the fact that you had to be able to access the course with a screen reader took about five years for for that standard to finally be propagated throughout Boeing. And even when they did, I ran across the fire protection course where it wasn't in place. And I couldn't do that test and this. So you have to fight for that stuff. There's no doubt about it.</p>
<p>**Michael Hingson ** 52:55
There are times that you do things to draw the line and say, look, you've got to make this inclusive.</p>
<p>**Michael Coughlin ** 53:01
Great. Absolutely. It's getting better. I mean, I mean, at least if you stand up and squawk about it, there are people who will listen more than they used to.</p>
<p>**Michael Hingson ** 53:13
Yeah, well and I think we're slowly raising awareness and it's a it's a challenge. consumer organizations are helping and we're we're we're now getting people to recognize it more much less that it really is part of the law the Americans with Disabilities Act really is more comprehensive than people want it sometimes to get credit for. And sometimes we have sites where it is still happening.</p>
<p>**Michael Coughlin ** 53:40
Oh yeah. And and sometimes it just happens when you don't think about it we had when I was at the Boeing facility in California and they had been California it's always beautiful as you know. And and so stairways for buildings are often outside and inside stairways and we had a nice building and an out big, big wide outside stairway and they came in and put in new a new surface on the top step of the third floor landing so you wouldn't slip and a just as they did it, they covered up that yellow stripe that marked the top step and that next day I almost stepped right off into an clobbered down a flight of stairs, got my supervisor and said hey, help me an appointment and we she took me right over to the safety people within this was in Huntington Beach and today a day later they had a yellow stripe on the top</p>
<p>**Michael Hingson ** 54:40
of that step car alternative that is which you didn't really have access to at the time was 30 Days came back. Which is another story of course I agree. But at</p>
<p>**Michael Coughlin ** 54:51
that time, I was not. Right. Right. Look for yellow stripes, because I could see that much But anyhow.</p>
<p>**Michael Hingson ** 55:02
So what what do you do for extra curricular activities in such out of work like sports and so on? Yeah,</p>
<p>**Michael Coughlin ** 55:09
I, I love sports. When I was younger, I could play other few others like I never could be a baseball player with a little ball moving real fast, or a tennis player. But But I did like to play football because I was big enough to be a blocker and part of that team. And I played basketball, because basketball is pretty big. I played that least through college but but I was very fortunate in that my father, as an engineer had a medium kind of income and belonged to we belong to a country club in Fort Wayne. And the golf pro, there was a big advocate of teaching young kids how to play golf. So I started learning golf when I was about eight years old, and have always played golf. It got harder when I couldn't see the golf ball very well. I became eventually became a member of the US blind Golfers Association. I still am a member, they have a well, it was at the time a DVD. Now I think it's an online thing. It's a course for coaches of blind golfers. And they adopted the term coach, but I don't know helper to whatever the sighted person is about the blind golfer. And I show my friends that and, and pretty quickly, they figured out well, let's see, we've got to help him line the ball up in the middle of his clubface and point out where the hole is. And, and then there's these new range finders, the one I have talked. And so I push a button, it says your 180 yards. And so between a friend Nirn learning how to be a coach, and that I'm still an avid golfer, I play that a couple times a week. And if I have a good round, and I play from the senior tees, because I'm definitely senior, I still can once in a while break at which is a very, I think a very good score. And then I love to swim. And we had a swim team at that club and I from about age eight to 15 or something I was into competitive swimming. And now we have a pool and I swim every day in the summer. So</p>
<p>**Michael Hingson ** 57:23
So is is Karen a golfer?</p>
<p>**Michael Coughlin ** 57:27
No. It was the last week. We thought about that once but it didn't go over too.</p>
<p>**Michael Hingson ** 57:33
Well. You try Yeah. Now you have,</p>
<p>**Michael Coughlin ** 57:36
of course also love sports on television where I have a big TV and sit close my my passion of course is Notre Dame football. And for the people that see a video, the back screen of my my video is a picture I took of the Notre Dame Stadium football field when I was back at my 50th college reunion.</p>
<p>**Michael Hingson ** 58:01
So Oh, go ahead.</p>
<p>**Michael Coughlin ** 58:04
Well, I was gonna say they improve the stadium immensely since I was there. And there's a big area up at the top where you they have banquets and and you entertain and and so our class that was where we had our 50th anniversary dinner. And so he couldn't be looking over the stadium and I took a picture and put it in my Zoom background. So so they</p>
<p>**Michael Hingson ** 58:28
still talk to you. They still talk to you even though you've got some advanced degree work from USC, and Miami and Miami, USC even more than Miami. But yeah,</p>
<p>**Michael Coughlin ** 58:40
well there was a time Miami and Notre Dame went like that. Now it's not but USC Of course. And I tell people that but I I have never had bad vibes over the fact I have advanced degrees from</p>
<p>**Michael Hingson ** 58:55
C See, I love to tell the story that when my wife and I got married, the church didn't fill up until 12 minutes after the wedding was supposed to start, I suppose started for and and for 12 crowds came in and Only later did we learned that everyone was still sitting out in your pliers waiting for the end of the USC Notre Dame game. Of course. Again, I want to point out that my wife, of course, is an SE grad she did her master's work there. And of course I have to point out that we won, which proves that God was really on our side that day. Just say sometimes,</p>
<p>**Michael Coughlin ** 59:30
you know the story of one of the Notre Dame Miami games where they had the great dinner or breakfast before the game and and when they the University of Miami Chaplain got up and said that well, you all know that God is not doesn't take sides in football. And so we'll both pray and see who the better team wins and Lou Holtz, then the coach Scott up and said, Yeah, you're completely right. God is not involved. But his mother is.</p>
<p>**Michael Hingson ** 1:00:08
Good answer. Yeah, only Luke could do that. That's the neat thing about good college football rivalries. Absolutely. Always find that. That's</p>
<p>**Michael Coughlin ** 1:00:19
kind of my sports, fat, passion for, for television, and then golf and swimming or my dad,</p>
<p>**Michael Hingson ** 1:00:26
I grew up listening to the Dodgers. And of course, we're spoiled. We have been Skelly who I still know them. Yes, yes. The best announcer that ever is when was and probably will be in. So I learned baseball from him. There's a lot of fun listening to him. And</p>
<p>**Michael Coughlin ** 1:00:43
posters where Claire and I are now. I've been converted. She's from Boston. So we're Red Sox fans. So this weekend, they're playing each other. Well,</p>
<p>**Michael Hingson ** 1:00:53
and then in days gone by in basketball. We had Chick Hearn, and of course, Boston had Johnny most.</p>
<p>**Michael Coughlin ** 1:00:59
Oh, yes. Oh, yes.</p>
<p>**Michael Hingson ** 1:01:03
Johnny is, Johnny was certainly a character. Well, I want to thank you for taking the time to do this today. It was was fun to do. I'm glad that we got a chance to really chat and do all of this. It was a sort of, when I invited you and said we got to do this, you know, I really appreciate you doing it. But it was was fun to take that that leap and and make it happen. So I'm really grateful that you are able to come and now that you're retired, that you can just do the things that you want to do and continue to grow and continue to support people who are blind getting more of the services they need.</p>
<p>**Michael Coughlin ** 1:01:43
Yep, I fully intend to do that.</p>
<p>**Michael Hingson ** 1:01:47
Well, I want to express my appreciation. And for those of you listening, love to hear what you think about our podcast episode today. Please feel free to email me Michaelhi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we'd love to hear your thoughts. I would definitely appreciate a five star rating from you wherever you're listening to the podcast. And you know, Michael, is there a way that people can contact you if they want to talk with you more and just get more of your insights?</p>
<p>1:02:25
Or they could email me my email is start. So my initials are for Michael Joseph MJ. And then part of my last name, so it's mjcoughl@aol.com.</p>
<p>**Michael Coughlin ** 1:02:37
And AOL users still Still,</p>
<p>**Michael Coughlin ** 1:02:38
I I have to use Gmail when AOL fails me, but But I hang on to that AOL because it goes back a long way.</p>
<p>**Michael Hingson ** 1:02:57
So do the email address one more time? Am</p>
<p>**Michael Coughlin ** 1:03:03
mjcoughl@aol.com?</p>
<p>**Michael Hingson ** 1:03:10
Well, Michael Coughlin, I really appreciate your time. And this was fun. And we have so many similarities, we're roughly the same age and we've been through a lot of the same experiences. So it's a lot of fun to to be able to reminisce like this and give people I think, some insights as to why things were and how we're progressing. So I just want to thank you one more time for being here and we'll have to try to do it again in the future.</p>
<p>**Michael Coughlin ** 1:03:38
Enjoy it and hopefully we can try to stay in touch.</p>
<p>**Michael Hingson ** 1:03:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind Engineer with Mike Coughlin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2eafca54-34c3-4c89-8d32-e2019b5cdbc2.mp3?source=rss&amp;ext=asset.mp3" length="94862154" type="audio/mpeg" />
<itunes:episode>199</itunes:episode>
</item>
<item><title>Episode 198 – Unstoppable Polarity Intelligence Experts with Dr. Tracy Christopherson and Michelle Troseth</title>
<guid isPermaLink="false">https://pinecast.com/guid/ef7562aa-b537-446d-a4dc-95b79812918b</guid>
<pubDate>Fri, 19 Jan 2024 10:00:00 -0000</pubDate>

<itunes:duration>01:01:27</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7e64fc69-93c9-440f-a0a4-9a68198a8c03/UM198-Dr._Tracy_Christopherson_and_Michelle_Troseth-Coverart.jpg" />
<description><![CDATA[<p>And what, may you ask, is “polarity intelligence”? That is one of the topics we get to discuss this episode with the co-founders of the company, Missing Logic, Dr. Tracy Christopherson and Michelle Troseth. Their company was formed to help leaders overcome leadership norms that cause suffering and take them out of good work-life balance.</p>
<p>Tracy and Michelle come from healthcare backgrounds. Even though they formed their company only in 2017 they have been using the tools they develop more than 20 years ago to train leaders to better understand and balance polarities. The most common example of a polarity we all experience is inhaling  and exhaling. You need to do both to survive.</p>
<p>As Tracy and Michelle explain, there are many polarities leaders in business face. The more leaders understand how to manage the various polarities in their environment the better their own lives and the lives of those around them will be. The balance between work and non-work is a polarity faced often by leaders especially throughout the business world. Recognizing this polarity and learning to adjust to accommodate both sides of it can greatly improve any leader's outlook and it will greatly reduce stress.</p>
<p>Our discussion this time ranges far and wide concerning the concepts of leadership and how people can become better leaders by understanding and using polarity intelligence. I leave it to Michelle and Tracy to explain all of this to us. All I can say is that I found this discussion extremely thought provoking and relevant to our world today. I hope you feel the same.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Tracy Christopherson and Michelle Troseth are co-founders of MissingLogic®. The core of their work is to help leaders to overcome leadership norms that cause suffering, achieve work life balance, create healthy work cultures and environments by leveraging Polarity Intelligence™.</p>
<p>Tracy and Michelle are co-authors of the book <strong>Polarity Intelligence: The Missing Logic in Leadership</strong> and co-hosts of <strong>The TRU Leader Podcast</strong> (previously known as Healthcare’s MissingLogic Podcast). The dynamic duo is known for helping leaders <em>balance leading and living</em> so they can be TRU leaders—thriving, resilient, and unstoppable.
Tracy and Michelle are the creators of the Dynamic Balance Effect® Framework. They use this framework to support leaders in leveraging Polarity Intelligence to create a dynamic balance between their professional and personal lives. Tracy and Michelle frequently speak at national and international leadership conferences on the topics of Polarity Intelligence, Work–Life Balance, and Healthy Work Environments.</p>
<p><strong>Ways to connect with Dr. Tracy and Michelle:</strong></p>
<p>COMPANY WEBSITE LINK:
<a href="https://www.missinglogic.com/" rel="nofollow">https://www.missinglogic.com/</a>
SOCIAL MEDIA LINKS:
<a href="https://www.linkedin.com/company/missinglogic-llc" rel="nofollow">https://www.linkedin.com/company/missinglogic-llc</a>
<a href="https://www.facebook.com/missinglogicLLC" rel="nofollow">https://www.facebook.com/missinglogicLLC</a>
<a href="https://twitter.com/MissingLogicLLC" rel="nofollow">https://twitter.com/MissingLogicLLC</a>
<a href="https://www.instagram.com/missinglogic_llc/" rel="nofollow">https://www.instagram.com/missinglogic_llc/</a></p>
<p><a href="https://www.youtube.com/@missinglogic2077" rel="nofollow">https://www.youtube.com/@missinglogic2077</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset. And today, we get to talk with two people who I've gotten to know a little bit and enjoy very much. We have Michelle Troseth. And Tracy Christopherson, who my screen reader says Christopherson, which I think is kind of funny. And I've really learned the King's English, but what can I or where at least Swedish, but you know, we we cope. But they have, I think an interesting story to tell they are co founders of a company. And I'm sure they're going to tell us about that along with all sorts of other stuff. So we're really glad that you're here listening. And we're glad that Tracy and Michelle are here to talk with us. I want to welcome both of you to unstoppable mindset.</p>
<p>**Michelle Troseth ** 02:10
Well, thank you, Michael, thank you so much. We're excited to be here.</p>
<p>**Tracy Christopherson ** 02:14
Yes, we are. Well,</p>
<p>**Michael Hingson ** 02:16
cool. I'm excited to have you. So that's as good as it gets. And we can all have fun. As always, one of the rules of doing this podcast I tell people is we do have to have fun. So that is important. Well tell me about your lives a little bit growing up sort of early years of Tracy and Michelle are Michelle and Tracy, whichever one of you wants to talk first.</p>
<p>**Michelle Troseth ** 02:38
This is Michelle, I'll go first. Oh, there we go. Yes, I'll go first. And we did grow up together and many ways. We were still growing Michael. So our background is is we're both from the state of Michigan. And we started out our careers in health care. And I'm a nurse. And and actually Tracy and I we we met early in our careers, we cared for patients together. And then we became leaders, we went into leadership roles. And we kind of grew up as leaders learned our leadership skills. And we started working with a phenomenal mentor, who was changing practice environments and hospitals. And we joined that journey with her and did a lot of transformation work in hospitals across North America. We ended up in corporations as executives. And then in 2018, after many, many years of doing a lot of hard work. We we decided to start our own company. And so we did that in 2018. But the other thing I want you to know about Tracy and I is we are also very good friends. We're BFFs and our husbands are best friends as well. And we love to travel together and play cards and golf. And so we have a whole playful side twist as well. There</p>
<p>**Michael Hingson ** 03:54
you go. Yes, my my mother in law was loved to play cards and we would all play cards with her. We always said she cheats because she always won. I mean, always won. So we like to say that she cheated, but you know, she didn't but it was so much fun.</p>
<p>**Tracy Christopherson ** 04:17
We'd like to think she was cheating anyway. Right? Yeah, it's</p>
<p>**Michael Hingson ** 04:20
kind of more fun. You know, it's an excuse anyway, to, you know, to to say that. But she she she loved to play Liverpool rummy and just all sorts of things and, and had a lot of fun. And we all did when was fun to play with her. Occasionally. She led us when that's, that's our line anyway. Yeah,</p>
<p>**Tracy Christopherson ** 04:38
for sure. Wow, were we like Euchre and it's always the girls against the guys. And so, you know, sometimes we think they're cheating and sometimes they think we are too.</p>
<p>**Michael Hingson ** 04:51
I won't tell ya. Okay. Well, Tracy, what do you want to add to you? Oh, yeah,</p>
<p>**Tracy Christopherson ** 04:57
yeah, well, I was just gonna say so I'm a respiratory therapists by profession. And, and actually, you know, I had, you know, this experience that Michelle and I had working with healthcare organizations all across the country really was my learning ground for leadership. And, but I'm a learner. And that's one of my strengths. And so I reached a point where, you know, their real life experience just wasn't quite enough. And I wanted to have, I knew I was missing something in my education. So I went back to school to get my bachelor's and then I was egged on to get my masters. And then, lo and behold, I found myself getting a PhD. So I was on like, a 13 year journey, just going back to school to get a degree, but I got multiple ones. And it was really driven by my passion for interprofessional collaboration, really bringing teams together with diverse experiences to work together and, and deliver services. And, and a lot of that was, you know, kind of Michelle and I in the journey together, right, we were doing interprofessional work and healthcare organizations for it was cool. For anybody really knew what it was. And, and we partnered on so many projects together. And so it really, you know, led to my passion to get a PhD in interprofessional health care studies, but we actually met in high end hospital orientation. So it was, you know, kind of the stand up and shake the hand of the person behind you. And that was me, and we like to say we've been shaking hands ever since. And, and you know, in our course of our journey as leaders and working with many leaders across North America, we really saw the challenges that they face, and everybody thinks their challenges are unique, right to us. Yeah, but they're not. And we saw the pattern across multiple leaders, multiple organizations, they were facing the same challenges over and over and over and unable to resolve them. They were unsolvable problems. And we had been had the great fortune to be exposed to polarity thinking, or Barry Johnson, and had leverage that in our work. And so we knew when we left corporate America in 2017, that we were destined to do something really important. And we decided what was really important was to bring this missing logic or this competency to health care leaders and to leaders in general, all across the world. So that's what we're doing now.</p>
<p>**Michael Hingson ** 07:30
Wow. So Michelle Tracy was respiratory therapist. What were you?</p>
<p>**Michelle Troseth ** 07:36
I was a nurse. Ah,</p>
<p>**Michael Hingson ** 07:40
I still am. So you guys met at hospital orientation? So you didn't know each other growing up in school? No,</p>
<p>**Tracy Christopherson ** 07:46
no, no, no, we didn't grow up on the same side of the state. I grew up on the east side. She grew up on the west side. So we didn't meet till we were adults, orienting to a new healthcare system.</p>
<p>**Michael Hingson ** 07:59
Now, where do you guys live now?</p>
<p>**Michelle Troseth ** 08:02
But I live just outside of Grand Rapids, in a community called Hudsonville, Michigan, so still in West Michigan.</p>
<p>**Tracy Christopherson ** 08:10
And I live three hours north, and a small resort town called going city near Lake Michigan. And then I'm here in the spring in the summer, early fall, and then I go to California in the winter. I don't like snow. I leave her here and I come to visit though. Why</p>
<p>**Michael Hingson ** 08:30
don't you come to California to Yeah, one of these days. So we're in California. We're in California. Do you go?</p>
<p>**Tracy Christopherson ** 08:37
I go to Ukiah. Okay. Northern California. Napa. Yeah, right.</p>
<p>**Michael Hingson ** 08:44
I lived in Novato for 12 years. And so we loved to go to Napa up into Ukiah but we we love Napa. We were 45 minutes, maybe an hour away from from Napa. went up there and join the Gloria Ferrara wine club, which was great because if you go there as a member, you get for free glasses of I call them champagne. They say sparkling wine because they don't want to tick off the French but you know, say what you want. So I'm still a member even though my wife has passed. The problem is I'm not drinking it as fast as it comes in because I'm just not that much of a wine drinker. So I'm gonna have to find a way to start dealing with that. I may have to call on healthcare this or what saved me if I do too much of that. Yeah. But still, well, so what? So Trey? So Michelle, you didn't say you went to college? Yes, I</p>
<p>**Michelle Troseth ** 09:39
did. I got my bachelor's at Grand Valley State University here in West Michigan and my master's in nursing there as well.</p>
<p>**Michael Hingson ** 09:46
But you haven't haven't been persuaded to go off and get a PhD to have equal billing or something like that.</p>
<p>**Michelle Troseth ** 09:53
No, I was told by my husband and my best friend Tracy. I was not allowed to do that.</p>
<p>**Tracy Christopherson ** 10:00
He definitely it.</p>
<p>**Michael Hingson ** 10:03
I have a master's degree and I'm fine with that. Yeah.</p>
<p>**Michelle Troseth ** 10:09
I have to, I have to. And after watching Tracy and her journey, I'm just, I'm a good cheerleader.</p>
<p>**Tracy Christopherson ** 10:16
A whole nother podcast, Michael.</p>
<p>**Michael Hingson ** 10:20
There's always student loan debt. Right. So</p>
<p>**Tracy Christopherson ** 10:23
I didn't have any of that I just had some challenging a challenging journey. But it was all done for me. Yeah, made me who I am today. I'm grateful for valuable thing.</p>
<p>**Michael Hingson ** 10:33
Oh, yeah. And I understand, we all are a product of our choices, which is pretty cool. When you talk about this new competency that you're teaching leaders. And I'll, before I ask you specifically about that, why did you decide specifically to start a company to deal with addressing issues for leaders and so on?</p>
<p>**Michelle Troseth ** 10:55
Why Well, we because no one was talking about this really, or maybe just small pockets of people. And we knew what a game changer it was. And we had applied it into our own lives both personally. And we had helped organizations and I can tell you, Tracy and I do a lot of speaking. And whenever we would introduce this polarity concept, or having a polarity mindset to an audience, people always got excited, they would say things like, oh my gosh, this makes so much sense. Or I always knew these things were connected, but I never knew how. And it has such implications because we waste so much time, money and resources trying to fix the same problems, when they're not really problems, they really are polarities. And so we just knew this was something that was very needed. And we knew it starts with the leadership, if the leadership doesn't understand it, the staff don't have a chance and the organization's will never be able to sustain a lot of the hard work they put into fixing problems. So that's, that was our thing. We're like, we're gonna go out there and we're gonna bring this to the world and we named it missing logic, because it's missing.</p>
<p>**Michael Hingson ** 12:06
Yeah, I hear you, what do you mean by polarities?</p>
<p>**Tracy Christopherson ** 12:11
So polarities are interdependent pairs of values or points of view, or perspectives. And they are, they appear to be contradictory, at or opposing to each other. But they are interdependent, and they need each other over time to reach a greater purpose that neither value would alone. So you know, we have problems, problems, we use either or thinking we get more, you know, a couple different solutions, we pick the one we want to apply, and we're done. But polarities are ongoing, they never ends. And that's why these challenges that leaders were facing, and trying to apply either or thinking to wasn't working, right, because you can't treat a polarity that way, you have to use what we call a both and mindset, because these values are interdependent and need each other. Yeah.</p>
<p>**Michael Hingson ** 13:09
Well, you've, you've written a book about, about all of this with polarities, too, haven't you? When did you write that?</p>
<p>**Michelle Troseth ** 13:16
During COVID time to do it.</p>
<p>**Tracy Christopherson ** 13:22
There, you know, whatever you're gonna do, right? Yeah.</p>
<p>**Michelle Troseth ** 13:24
We were locked up. And we said, Okay, this and and the other thing too, Michael, that was really great is we worked with leaders during COVID. We did virtual coaching sessions, virtual mentorship programs. So we were learning a ton. And then we thought, this is the perfect time to write this book. So the name of the book is clarity, intelligence, the missing logic in leadership. And what we're so proud of is we were able to take all the concepts we've been working with having a polarity or both and mindset, the need to have healthy relationships to engage your workforce and your colleagues and your family in a way that you come together with intention and you have a shared purpose with why you are together and meaningful dialogue. And when you're dealing with polarities and a cause tension, it's really important to have the communication skills, the dialogue skills to invite conversation to understand those different perspectives as well. So we put all of those together and call it now polarity intelligence. And it's it's we have the first book coming out with it, so it's pretty exciting.</p>
<p>**Michael Hingson ** 14:33
So it's polarity intelligence out.</p>
<p>**Michelle Troseth ** 14:37
It is available for pre order right now. So you can go to your favorite bookstore and buy and preorder it's going to be released on January 16 2024. And hot off the press. We just found out today we already hit the best seller list on Barnes and Noble Wow. Get on the bubbles get up</p>
<p>**Michael Hingson ** 15:00
I'm gonna go get one of those bottles of champagne here. Yeah. But I don't want to drink in front of you. So that is exciting. Yeah, sorry, that that's happening. Well, so. So tell me, I guess a little bit more about this whole concept of polarity intelligence? And how do you how do you teach it to people? And well, and how is it received? I guess from a book standpoint, it's received well, but in general, when you're dealing with people, how do they how do they receive it or deal with it?</p>
<p>**Tracy Christopherson ** 15:33
Well, that's a great question, you know, so let's start with a little bit more about it. So people that so your listeners kind of have some context to what we're talking about. And a really easy way to understand a polarity is inhaling and exhaling. Because that is a polarity our body manages for us all day, every day. And we have to inhale to receive oxygen and exhale to remove carbon dioxide. And the greater purpose of that is to sustain life, and it's the only polarity that's leveraged or managed for us. And our body just takes care of that. And, and so we kind of really start there with helping people to understand what a polarity is in and of itself. And then our overall objective is to help them to understand how polarities work because there's some various principles that they operate on. And as an example, you know, when you have a polarity, you have two poles, they're interdependent, and they need each other. So one is not more important than the other. So inhaling is not more important than exhaling, I have to have both if I want to sustain life, and if I don't have both, I'm going to die, right? That's a negative consequence. The another principle that we teach people is that when you over emphasize one pole and you neglect the other, there's always a negative consequence, you're always going to lose the positive benefits of the pole that you neglect. So there's always a consequence to that. And and then I think the other thing too, is really what we want to do is leverage these healthy relationships and the meaningful dialogue, when we sit in conversation with the if you think about the tensions we've experienced, as people in our countries internationally, you know, people are walking away from conversations because they don't want to engage, right? It's some very high values, people hold dearly, and it can create significant tension. And so to sit in that tension, and to sit in that those contradictory, or opposing perspectives, you really have to have a strong relationship, and you have to know how to have conversation. So we teach them the principles around healthy relationships. And we teach them the principles of dialogue, so that they can really transcend their own personal biases and open up to hear the perspectives of others because both perspectives are right. One is not more right than the other, it's just really understanding how the two work together. So those are a few ways that we kind of set some context for them, and then teach them the principles of how polarities operate. So they can understand it is a universal principle. So it applies to everybody. You can't ignore it, it's like gravity, we like to say, it's always there. They're always working on you, there's 1000s of them. And you really have to be able to recognize them to leverage them. So that's our initial steps is to help them understand them, recognize them, begin to leverage them, and develop the skills of healthy relationships, and meaningful dialogue. So they can do that as easily as possible.</p>
<p>**Michael Hingson ** 18:55
If you would give me an example of polarities in business or leadership, to do some sort of concrete example, if you can. Sure.</p>
<p>**Michelle Troseth ** 19:05
So again, they're everywhere, but in businesses doesn't matter if it's a small business like ours are a really large business, they all deal with the same polarities, and probably a very common one is margin and mission, right? You have to always be balancing the margin coming into the organization so you can grow and thrive. And you have to be focused on mission of why you exist in order to create a sustainable business. So that's a major one. Another one for businesses that we run into all the time and we leverage these in our business, Michael is individual and team. So every person in a business or a company has a role has a purpose. They need to they need to practice or deliver their services, the best they can individually and they're part of a team. So how the team works together is equal be important. And you need to get that polarity, right size and well balance. So that's another common one. Also process and progress, right? You have to have infrastructures processes to run a business. And you need to be marking progress as you grow as well. And so that's another polarity that we use in our business. And there's, there's a lot more now leadership. I'm glad you said leadership too, because there's also polarities, that you have to leverage as a leader, such as candor, and diplomacy, your communication, again, is really important. In even leading and managing as a polarity, they have different attributes, they're to have different skills. And so we work with leaders on that one as well.</p>
<p>**Michael Hingson ** 20:47
Too many bosses think they're leaders. I, you're with me, you're you're right there with me. Too many leaders, too many bosses think they're leaders and they may or night, they may not be leaders at all. And you're right, they're totally different things. I know that. And I've talked about it here before, that, when I hire salespeople, one of the things I've always told them was, look, I hired you, I'm not here to boss you around. And my job, I believe, is to find ways to add value to you to help you be more successful. And you and I have to figure that out together. And that's a lot different than so many bosses would do. They missed the whole point of what would really make them a much more effective leader of the people they work with.</p>
<p>**Michelle Troseth ** 21:38
Yes, that.</p>
<p>**Tracy Christopherson ** 21:39
Yeah. And at the same time, you need some of those strengths of the manager, right, the one that's gonna make sure everything gets done and has all the processes and the infrastructures and manages that. So that's why you have to have both, but it's, it's balancing that knowing when the manager needs to step up, and knowing when the leader needs to step up in you, right, and you apply those, you know, you're looking for those outcomes simultaneously. But at different times, you're gonna need to be more of a manager at different times, you need to be more of a of a leader. And so it's really understanding that,</p>
<p>**Michael Hingson ** 22:14
but I think the real issue is that people that work for you need to understand when you're a manager, why you're a manager, in other words, you you do have to set the boundaries, you do have to set the rules. Yeah. And people who understand that and internalize it will be a lot happier and a lot more successful in the workforce. Right? Yeah, that's true. That's true. Which is, which is kind of really important to be able to do, but it really is a fascinating concept, to you know, to do this. How do you. So you've been doing this now, since you said, What 2017 2018? Is</p>
<p>**Tracy Christopherson ** 22:56
that business that we've been managing your piece for over 20 years? Right,</p>
<p>**Michael Hingson ** 22:59
right. But now you have your own business? You're doing it? How do you teach it?</p>
<p>**Michelle Troseth ** 23:07
Well, we teach it in various ways, our most common way these days is virtually. And actually we like to tell the story that Tracy and I got zoom before anyone knew what it was, it seems like. So we do we do virtual education, virtual coaching, we have virtual mentorship programs. And it's amazing how much teaching and application and connection you can do over the internet. But we also teach it and keynote speeches, just the concept to leaders. And we teach it in workshops. We have a group of leaders that there are out they love this so much. They're in a mastermind group. We work with them over the year, and they just deepen their understanding they achieve incredible outcomes, we get together face to face twice a year at our retreat. Location. And we do a lot with the whole polarity intelligence with him through those different experiences, and we teach it on our podcast. Yeah,</p>
<p>**Tracy Christopherson ** 24:11
yeah. Well, go ahead. No, go ahead. Well, I was just gonna say, you know, from a kind of a concrete perspective, you can map a polarity. So we really use blueprints and maps so that people can make the polarity that they are trying to leverage concrete and actionable. So in these in these in person settings, we actually put a big polarity map on the floor and we walk this polarity map with them and, and help them to really dive deep and understand what the polarity really is, which is the outcomes that they want the consequences. They'll experience right the actions they need to take, and the early warning signs that will keep them on track and keep them from over focusing or emphasizing one or the other. So that's really a fun Exercise and leaders love to kind of really step into it and they are in that real in person way.</p>
<p>**Michael Hingson ** 25:07
Makes a lot of sense. Have you found people who resist it?</p>
<p>**Tracy Christopherson ** 25:12
I have not found anybody who resisted it. Yeah, that's</p>
<p>**Michael Hingson ** 25:14
great.</p>
<p>**Michelle Troseth ** 25:15
I haven't either,</p>
<p>**Tracy Christopherson ** 25:16
I think because they have an experience of it, but they didn't know what it was. So we often have people come up to us say, oh, my gosh, I finally know what it is I've been experiencing, I finally have words to describe it. And that's the benefit. Well, you know, what we're teaching it to say like, they have experienced it, like we experienced gravity. But they didn't have a common language to explain what it was and how it felt. And now they do. So when they read the book, or when we teach it, they'll have that common language and way to describe what it is that they're experiencing, and others will understand it as well.</p>
<p>**Michael Hingson ** 25:54
That is pretty cool. And I was gonna say earlier, I forgot you do have a podcast. Tell us about your podcast.</p>
<p>**Michelle Troseth ** 26:03
Well, our podcast is in transition right now.</p>
<p>**Michael Hingson ** 26:08
But from one hole to the other, I couldn't resist.</p>
<p>**Michelle Troseth ** 26:15
That was really great. That was really like that.</p>
<p>**Michael Hingson ** 26:16
It's yours. You can have it.</p>
<p>**Michelle Troseth ** 26:20
Yeah, well, we started a podcast in 2019. The name of it is healthcare is missing logic podcast course our audience at that time was primarily healthcare leaders. But as we grew, and as more people listened to us, we got asked, Do you work with other leaders? Do you work with educators? Can you go work with Congress?</p>
<p>**Michael Hingson ** 26:41
I mean, we've had some Well, there's another story there. Yeah.</p>
<p>**Tracy Christopherson ** 26:44
That's another podcast episode that Yeah, another whole podcast.</p>
<p>**Michael Hingson ** 26:47
But yeah.</p>
<p>**Michelle Troseth ** 26:49
And so and now we have really developed a really robust, thriving, resilient, unstoppable, we call it true leader mentorship program, and we attract leaders that want to have thriving, resilient, unstoppable, which is why we like being on your podcast lives. And so we just, we're going to change it to be more, it's going to be the true leader podcast. And it's really focused on balancing, leading and living to represent both personal and professional poles as a leader. And,</p>
<p>**Michael Hingson ** 27:23
and that brings up a very important point, you got to have that life balance between living and working and living and leading on the job and all that. And I'm sure that that must be one of the big issues that all too many people are victims of, if you will, that you find right. Oh, yes. Oh, yes. How do you how do you get them to deal with that, but I got to spend this time at my company, I can't not do that. Well,</p>
<p>**Tracy Christopherson ** 27:55
the AI really comes in our true leader mentorship program, because it starts with understanding polarities, and that your professional life and your personal life is a polarity that work life balance isn't a problem to solve. It's not an either or, and that you actually have to give attention to both your personal life and professional life to get that highest quality life that you want to really thrive both at work and at home. And so we've developed a framework that's called the dynamic balance effect framework. And it has, has combination of strategies that when you put them together, enables leaders to create a dynamic, balanced lifestyle, and it becomes a part of who they are. So they leveraged polarities, they learn about that, that polarity, they create a blueprint, their own unique blueprint for how they're going to manage the tension between the two, you know, both the professional life and the personal life. And that's one aspect of it. And then we also help them to understand, one of the other pillars that we have is mindful choices. And we're always making choices, Michael, sometimes we're aware of the choices we're making, sometimes we make them unconsciously. But we're always making choices are living with the results of those choices. And what we want is make choices that are based on our highest values that are aligned with who we are that would help us to be in integrity. So you know, we want to make sure we're aligned to the values, we're clear on the values and we live by our principles. And so we really help them to get that clarity identify who it is they need to be in this new life that they're designing. And then another pillar really is personal alignment. And this is about harnessing tools and processes and infrastructures that help them to really kind of, you know, experience the peace and joy and the life that they want because they're aligning their actions to the essence of who they really are. They know what their purpose is, they know their strengths, everything becomes a little bit more easy and effortless when you have that clarity. And so we kind of use these three pillars, combined together to help them get that dynamic balance effect. And it's a lot of reflection and looking at the beliefs that we hold the norms that we operate under, and letting go of some things that don't really just don't serve us. And sometimes those are blind spots. And so we shine a light on the blind spots, help the reveal them, and then work through your processes to overcome them. What</p>
<p>**Michael Hingson ** 30:33
kind of a process do you go through to analyze any given an individual or leader in terms of determining how best to apply the dynamic balance effect framework to them? Or to, to bring them into it? I mean, because obviously, you have to take while you have similarities, each case is different.</p>
<p>**Michelle Troseth ** 30:54
Yeah, yeah. So there's a couple different things we do we do. We can do polarity assessments. So we actually have a methodology where we can actually assess how well you're managing different polarities, you know, how well are you managing your personal life and your professional life, your activity and rest, caring for yourself and caring for others, and we can show them, and then help them create more effective action steps and coach them around that. And then when it comes to personal alignment, we do spend a lot of time just getting to know their strengths. So we have various assessments that we do for that to really determine how are they wired, really what makes them tick, because everybody is different. And then they are able to apply those results to their blueprints, and their other tools that we provide them so they actually can accelerate and meet the goals that they're going after. And so those are, those are just some ways where we do measurement, and we do we also track progress with their goals over time as well. And they've had an amazing transformation results, it's been so much fun.</p>
<p>**Tracy Christopherson ** 32:03
Well, they do a life inventory as well. So they look at their life, from a lot of different perspectives, all the components of their life, and they have others also look at their life, and others do the polarity assessment to get a perspective outside of themselves. So we invite them, to have people closest to them, give them some real, you know, candid perspectives about what they see in their life. And, and that's also very helpful for them. When it comes down to it, it's up to them to decide what's the most the highest priority polarity for me, what's the highest priority skill or habit I need to develop? And we just can provide them with a guidance and, and coach them along the way to remove any barriers just kept, keep getting the barriers out of the way, because that's, that's really 90% of it. Just getting the barriers out of the way we know we need to do we just don't do it. Right?</p>
<p>**Michael Hingson ** 32:57
Well, you're right. And also, all too often, people are so resistive to to change their resistive to really analyzing themselves, because we don't teach people how to do that. I'm a great fan of introspection, spending time with the end of the day, what went well, what didn't go well, even what went well, could I have done it better. And I have grown to not like liking to use the term failure, other than it's an opportunity to look at what I did, and figure out how to do it better. But we become so defeated so often. And like I hear all the time, people are afraid of public speaking, and it's one of people's greatest fears. And it shouldn't be if we would learn what public speaking is really all about, which is talking with an audience, not to an audience. And again, it's just the kind of thing that people are so resistive to so many of the kinds of concepts I think that you're talking about. And leaders, hopefully are, in general a little bit different because they are leaders and they're open to it or you are able to work with him to get them to that point. But it must be a challenge.</p>
<p>**Tracy Christopherson ** 34:16
Well, yeah, the truth is, aren't we're wired to stay in our comfort zones, right? Our brains are wired to keep us safe. And so we have, you know, we react physically, when we don't when we're uncertain about the future or what experience we're going to have. So any uncertainty can unleash a sense of anxiety and us or we can hear that little that little you know, chatter in our brain on you don't need to do that you just stay right where you're at. It's really nice and comfortable here. You know, it's not easy, but you know what you're dealing with. So this is a lot better than going out there and trying something different. What if you fail in our brains, our subconscious feeds us all this so it's really really just increasing awareness of what we're saying to ourselves and how our brain is trying to keep us safe. It's what it's designed to do. But that's only because it doesn't know that it's okay to step out of the comfort zone. And so we really do a lot of coaching around that aspect. Because those are the things mostly that hold us back, is that we just resist, because it's ingrained in us to resist it's a part of our brain. So we have to train our brain. No, you know what, sometimes you just have to say, You know what, I appreciate what you're trying to do. But it's really okay for me to make this chance. It's really okay for me to take this chance to step out and do this. And you have to just kind of work with yourself around that.</p>
<p>**Michael Hingson ** 35:44
I, I agree, I hear what you're saying. It's the other side of it, though, is that we don't teach people to deal with fear. I know that for me, having been in the World Trade Center and escaping. People always say, Well, you weren't afraid because you couldn't see what was going on. And it's so difficult to get people to understand. Keep in mind that the airplane in our building hit on if I were to average it between 93 and 99. Floor, the 96th floor on the north side of the building, and I was on the south side of the building on the 78th floor. How was I supposed to know what happened the last time I checked X ray vision, and Superman are fiction, right. And the reality is going down the stairs, no one knew no one knew that we had been attacked by terrorists, we figured out that an aeroplane hit the building, because we were spilling the fumes from burning jet fuel. And I identified that odor, but four floors down from when we entered the stairwell. So it was probably about the 74th floor that I figured out that's the fumes from burning jet fuel when we figured that out. But I wasn't afraid going down the stairs. For I think a couple of reasons. One is, I always liked the concept. Don't worry about what you can control, focus on what you can and leave the rest alone because you can't do anything about it anyway, I didn't articulate that for the longest period of time. But I think that is something that's been in my makeup for a long time. The other part about it is, however, that I think that fear is something that is all too often taught and that if you have knowledge, and essentially what you're talking about, with knowledge, you can learn not to be blinded by fear, as I call it, or paralyzed by fear or overwhelmed, whatever you want to call it. But that fear can in fact, become a powerful tool for you, not against you. And so I'm actually working on on a book about that we actually, with a colleague, we've written a book about that. And the idea is that you can learn to control fear. And yeah, you may have some reactions when something doesn't go just the way you think. But you can learn to control your fears, and allow yourself to be able to move forward in a much more organized way that you don't have to let fear overwhelm you. Right,</p>
<p>**Tracy Christopherson ** 38:13
right. Yeah. And I think it's important to know, where's the fear coming from? Right? What is it that we're afraid of? Right. And I think working through those processes, sometimes, just getting that deeper understanding can help you release that fear and realize, Well, really, there isn't anything, nothing terrible is going to happen, right? In many instances. So it's just kind of really getting to know you're self aware your fears come from, I think is a very healthy way to look at fear.</p>
<p>**Michael Hingson ** 38:41
And that's a lot of it. And the reality is that we we don't, we're not encouraged to do that kind of self reflecting and self analysis and internalizing of what's going on. So the result is we react rather than thinking more about it, which is, in a sense, maybe another kind of missing logic. Yeah.</p>
<p>**Tracy Christopherson ** 39:02
Wow. Right. Right. But and it comes from our past. Yeah, to your point, because we haven't been educated or trained or haven't learned for that self reflection and, and right to do all that from the time we were children. We just respond based on our past programming based on the things that we've experienced in the past. That's what how our brain gets wired. So we don't have that to draw from so you have to build that skill to your right.</p>
<p>**Michael Hingson ** 39:31
Yeah, right. And I know for me, having been blind my whole life, I've been in a lot of situations where there have been unpredictable kinds of circumstances. I mean, heck, I lived. Well, anytime I cross the street. There's the potential of a car coming down the street that I missed, or that isn't stopping and I always have to be alert. What am I going to do about that or when I lived in in mass such UCITS for three years, I lived in the state that had the reputation of having had the I the highest accident rate per capita in the country. And I'm sitting there crossing the street with all these crazy cars coming down the street. So, for me, I learned that I have to be observant and not be afraid. Otherwise, why go out at all? And so it that doesn't mean that you just go put yourself in danger. But it does mean that you can deal with different things that go on. Right? Yeah. Yep. Great point. So it becomes one of the the issues to deal with well, so we wrote a book about it called Live like a guide dog. And the end. And the point is that I've had a number of Guide Dogs and other dogs in my life. And the idea is that dogs can fear. But more often than not, fear is learned like my fifth guide dog, Roselle was not afraid of thunder at all. Until we moved to New Jersey and live there for almost a year before she started exhibiting fear reactions and shaking and shivering whenever there was a thunderstorm coming. What we also learned is that a lot of that had to do with the fact that as the storm would approach, the static build up on her, gave her this Prickly, uncomfortable feeling. And then you get the thunder that goes with it. It caused kind of a fear reaction. And again, now we know more about dealing with that. And there are ways to teach dogs that they don't need to be afraid of thunder treats always help. But you know, that's a part of it. But but the reality is, again, I think it's as true for for humans, we need to learn that we can analyze what's going on, as you said earlier, and use that to better analyze ourselves and go Well, why are we reacting to this? Right? So you, you spend a lot of time obviously working with the people who you have the opportunity to, to work with to get to get them to to analyze all that. How long do you end up after on average working with clients? Or is it kind of almost a lifelong kind of thing? Well,</p>
<p>**Michelle Troseth ** 42:24
sometimes they might be with us just for a 12 month program. And sometimes we've had leaders with this going on for years. So I just really depends on what their needs are, what their you know, what their goals are. But we do have some that, you know, they just love working with.</p>
<p>**Tracy Christopherson ** 42:46
All right, well, unity, right. Yeah.</p>
<p>**Michelle Troseth ** 42:49
It's a community to communities. Yeah. Yeah. They like being a</p>
<p>**Tracy Christopherson ** 42:53
part of that community. Yeah, putting each other and learning from each other. And so that's, that's another aspect of the work that we do, we really are strong believers in the community and the supportive community. And we know leaders are longing for that right now. And especially leaders that find themselves in, in environments that don't feel psychologically safe. They're really looking to connect with others that are experienced some of the same things they're experiencing. And so we do have an ongoing community that people engage in as well. Yeah.</p>
<p>**Michael Hingson ** 43:27
immunity is a very strong tool that can help a lot too. Yeah. Yeah. Which is really, which is really pretty cool. Well, you know, leaders are people. Well, how come leaders often suffer from burnout? How come that happens?</p>
<p>**Michelle Troseth ** 43:47
Well, what happens with when in leadership roles. Sometimes what happens is you're with other leaders, and there's an expectation of behavior and thoughts that are based on shared beliefs of how you should act as a leader, how things that's just the way things are here. And, and then you become even maybe unaware that you are doing those behaviors or having those thoughts. And so what happens is leaders just develop a tracing I called Leadership norms. And those norms can actually be harmful over time. So an example of one is servant leadership. You know, servant leadership is a good thing. And it reinforces everybody before me, the leader eats last and over time, that has a negative impact on the leader and they do suffer from exhaustion and burnout. And you know, we have learned a lot from the airline industry, that there's a reason why they have you put your oxygen mask on first so that you can help others. And it's not an it's not a norm for leaders to do that they always think about even during cold I thought more about their teams than they did about themselves. And you know, just how hard you have to work as a leader, there's a whole norm around that. Long hours work hard climbing the ladder. And another metaphor that Tracy and I like to use is, you know, marathon runners know, they have to pace themselves. And you don't become a marathon runner, you know, by running 26 miles the day of the race, you have to, you have to practice the polarity of activity, and rest. And, and that's a lot like leadership, we're in it for the long haul, we have to learn how to care for ourselves and care for others. And what leaders are developing is what Tracy and I call the imbalanced leader syndrome. And we we see it all the time, we have leaders every week that say, Yep, I have that, you know, because they got overflowing to do lists of competing priorities, their financial and people resources are limited, which causes stress. They lack balance between their work and home, and they're basically just exhausted and unfulfilled. And they know, I think the key thing right now is they're really wondering if they can continue. And so they, they don't have a strategy for work life balance, that's the other thing that we really help them with. But that's some of the reasons we see leaders get burned out.</p>
<p>**Michael Hingson ** 46:24
Yeah, and you know, it, I liked the concept. And I've always liked the concept of servant leadership, but I do understand that it can be carried too far. And we need to understand that the best servants are the ones who really are prepared to do it. And it's okay to be and I think is appropriate to be if you're a leader, a servant, because your job is to help but at the same time, you can't do that if you're not properly prepared either.</p>
<p>**Tracy Christopherson ** 46:51
Right? Well, when it's, it's good until the point where you start to neglect yourself. And what happens is they prioritize everybody before themselves, and then they start to neglect their needs. Neglect, what you know, what's important to them. And they start to make mistakes, which cause burnout, right, like making themselves available and accessible 24/7 And saying yes, when they reach a request, when they really want to say no, and bringing work home and staying late working on vacation, and sacrificing time with family and friends to work and all of those things add up and build up over time. And that's what you know, can also lead to that imbalance leader syndrome or to burnout and exhaustion because they don't give themselves the rest and the things that they need to thrive and survive. And, and we're not saying don't serve to your point to write, but take care of yourself so that you can be that incredible leader you want to be because the stronger your personal life is, the more you know resilience you're going to have, the more mental clarity you're going to have, the more stamina you're going to have, the more ability you're going to have to serve the way that you want to serve.</p>
<p>**Michael Hingson ** 48:04
My most graphic example of that actually relates to one of my guide dogs, my six guide dog Meryl got Meryl in 2007. Roselle had to retire. She had guided for eight years, but she also contracted an immune disease immune mediated thrombocytopenia. So her body was going after her her immune system was going after platelets and so on. Anyway, so marrow came along, and it looked well for a little while. But then we started noticing that Meryl wouldn't play with the other dogs. We had two other dogs in the house Rosella retired guide dog. And we also were what were called breeder keepers for Guide Dogs for the Blind. The breeding stock would not stay in kennels all the time, but would live in people's homes except when they were doing their puppy things. So Meryl wouldn't play with the other dogs. And it got worse and worse. And as I eventually described it, she had a type A personality, she could not leave work at the office, she wouldn't play with them. She followed me everywhere. And if they tried to play she actually curled her lip a few times. And eventually after about 18 months of what wasn't even that was about 14 months of guiding. She started becoming very fearful of even guiding and wearing a guide dog harness. And eventually, the people like Eye Dogs for the Blind, observed her and agreed. And we had to retire her because she was just afraid to guide anymore. She just couldn't handle the stress of guiding on top of the stress that she was putting on herself. Oh, yeah. And the result is that, you know, she did she did retire. And then we got Africa who was my seventh guide dog, whose mother was the breeder dog that we were caring for which was just sort of a coincidence but Africa was the total opposite of Maryland, Africa did fine around people. Now we have Alamo and he does well. But it is interesting because to talk about Meryl, she just got to the point where she could not take the stress. And it was more self imposed, although she never realized that, of course, but it was. Well,</p>
<p>**Tracy Christopherson ** 50:21
and that's true for people to write. Some of these norms are self imposed, and we follow them. And we don't have to, but people need permission to let it go. They need to know it's okay to do something different to behave differently. So no,</p>
<p>**Michael Hingson ** 50:37
yeah, absolutely. That's, that's really the whole issue is that, you got to learn that and that was something that we could never teach Merrill, no matter what we tried. And so it just didn't work out that way. But it's just one of those things. But for me, so really graphic example of what you're talking about. And the other you know, if I were to also ask this, I just thought about it. We've been talking about leaders, what is the leader? How's that for a general question?</p>
<p>**Michelle Troseth ** 51:10
Well, sometimes we say everybody's a leader. You know, I think there's leader roles in pretty much everywhere in organizations and churches and schools and businesses. Certainly, in families, there's leaders, you know, and so it everyone can step into a leadership role, and I think have leadership qualities, you know, I think there's the title, but there's also attributes of leadership that anybody can really exhibit.</p>
<p>**Tracy Christopherson ** 51:45
So, and I think that's holding the vision, right? Yes, whether it's a family or an organization, it's really, you know, somebody that holds the vision for who we are, where we're headed. They, you know, to your point earlier, right, they're nurturing the people that are doing the work or taking the actions to move closer to the vision. And they're just that, you know, they're kind of that, you know, they're they're just that nurturing, they create a nurturing environment, and a healthy environment that enables people to bring their gifts, they lean into the strengths of others, and they bring people together, they connect people, to move the, you know, the efforts forward to move and strive towards the goals or the vision of who and who you who you are, and what you're trying to achieve. And they kind of hold that container for people to really step into all they can be and, and guide that, you know, guide those individuals in groups and teams, I think. Yeah, so think</p>
<p>**Michael Hingson ** 52:55
that, from a leader standpoint, one of the things that I have found is that true people who lead also know when it's time to let someone else take the lead on some given thing, because they have some gift or tool that will serve the team better than the so called leader. And I think that's again, one of the differences going back to near the beginning of today, between a leader and a boss, because I don't think bosses necessarily know that unless they truly understand leadership.</p>
<p>**Michelle Troseth ** 53:32
Yeah, well, there's a there's a polarity and leading and following to sometimes you have to know when to follow, right? And sometimes you need to know when to lead. So yeah.</p>
<p>**Michael Hingson ** 53:43
For me, again, going back to guide dogs, people mostly don't understand what a guide dog does. The purpose of a guide dog is to make sure that we walk safely, the dog doesn't know where I want to go or how to get there. And very frankly, I don't want the dog to know where to go and how to get there. Because that's, that's not their job, and how are they going to know. And too many people think, oh, it's amazing how your dog just knows everything. Well, it's not quite the way it works. But it's also true that we in every sense of the word form a team dog has a job to do, I have a job to do. And we need to build up on an extremely high level of trust. And understanding that we both know what our jobs are, and we know what the other individuals jobs is, so that we can be the most successful as we're walking somewhere or going from place to place that we can. And again, it works really well when the dog knows that it can respect me and that I'm going to respect the job of the dog and give the dog the support it needs. Because the dog in turn will do the same for me. Dogs want somebody To be a Cesar Mallanna would say, a pack leader. But at the same time, in the case of a guide, dog and person, there are times when the dog will be able to take the initiative. And should.</p>
<p>**Michelle Troseth ** 55:14
Yeah, that makes so much sense.</p>
<p>**Michael Hingson ** 55:18
Yeah, it's, it's pretty cool to see it and really understand it when it happens. Well, if people want to reach out to you guys, and make contact, and so on, and maybe explore working with you, how do they do that?</p>
<p>**Tracy Christopherson ** 55:36
Well, the best thing to do is to go to our website, which is missing <a href="http://logic.com" rel="nofollow">logic.com</a>. And both of our emails are on the website. So that's really great. And we also have a large LinkedIn following in there. And our handle for LinkedIn is Missing Logic LLC. So that's another great place to find us and kind of follow what we're doing. And then we're also in the process of starting a polarity intelligence website for our book. So there will be information about the book, information about us as authors. And so that's another place where listeners can go</p>
<p>**Michael Hingson ** 56:13
when the book comes out. Are you looking to make it an audio book as well? One would hope? Yes, yeah. Intent?</p>
<p>**Tracy Christopherson ** 56:22
Oh, yeah, it takes a little bit. It takes a little bit of time after the book has to be out for a little bit before we can start that process. So but yes, definitely.</p>
<p>**Michael Hingson ** 56:31
Are you self publishing? Or do you have a publisher?</p>
<p>**Tracy Christopherson ** 56:34
We have a publisher, Morgan, James Publishing?</p>
<p>**Michael Hingson ** 56:37
I'm sorry, what company?</p>
<p>**Tracy Christopherson ** 56:39
Morgan, James Morgan, James.</p>
<p>**Michael Hingson ** 56:40
Okay. Well, it's exciting that it's coming out and the name of the book again,</p>
<p>**Michelle Troseth ** 56:45
polarity, intelligence, the missing logic in leadership. There</p>
<p>**Michael Hingson ** 56:50
you go. Well, I hope people will seek out the book, and they will seek out you I think it's important to do that. And I think that you offer a lot. I certainly have appreciated you being here. Are there any kind of last things that you want to offer to people before we wrap this up?</p>
<p>**Michelle Troseth ** 57:09
Well, I just want to thank you again, Michael. It's been just a joy to get to know you, and the unstoppable podcasts and the great work that you're doing in the world. And so and just, you know, I knew it was gonna be a great conversation. It was so just leaving full of gratitude.</p>
<p>**Tracy Christopherson ** 57:25
Yes, thank you so much, Michael. It's really been a pleasure. Well, appreciate the opportunity.</p>
<p>**Michael Hingson ** 57:31
Hi, as well, this has been absolutely enjoyable. And we should do it again. Sometime after the book comes out. I'm sure you'll have lots more stories to tell. Oh, yes. Yes, yes, we well. Well, thank you. Thank you both again, and I want to thank you for listening. We hope you've enjoyed it. And Tracy and Michelle have a lot to offer. So please go seek them out. And I am sure if you are dealing with any kind of leadership issues or whatever, they will help you deal with the polarities and fix it. And they're absolutely right. Both sides of a pole or both polarities in anything, have to be there or it doesn't work. I love to talk about magnets, you know, you need a north pole and a south pole. And the reality is that one doesn't really make the process work very well. You do have to have both. So thanks again for listening to us. If you'd like to reach out to me, I'd love to hear from you. Please email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> accessibe is spelled A C C E S S I B E. And it's Michael M I C H A E L H I at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to our podcast page, WW dot, www dot Michael m i c h e a l Hingson. H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We love those and really appreciate that and your reviews. We value your input and your thoughts very highly. And for both of you, as well as all of you listening, if you know anyone else who want to be a guest on unstoppable mindset, please let us know. We're always looking for more people to bring on and have on his guests and have more fun conversation. So please don't hesitate to make any recommendations that you have. And so, one last time, Tracy and Michelle, I want to thank you both for being here very much. Thank you. </p>
<p>**Michael Hingson ** 59:29
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Polarity Intelligence Experts with Dr. Tracy Christopherson and Michelle Troseth</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ef7562aa-b537-446d-a4dc-95b79812918b.mp3?source=rss&amp;ext=asset.mp3" length="59224198" type="audio/mpeg" />
<itunes:episode>198</itunes:episode>
</item>
<item><title>Episode 197 – Unstoppable Coach and Business Development Expert with Derek Healy</title>
<guid isPermaLink="false">https://pinecast.com/guid/a0eb1851-6372-4c73-b43f-98f1b8842ba9</guid>
<pubDate>Tue, 16 Jan 2024 10:00:58 -0000</pubDate>

<itunes:duration>01:04:52</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/69d41097-9321-48f1-86a6-591c8e185572/UM197-Derek_Healy-Coverart.jpg" />
<description><![CDATA[<p>Derek Healy was born in Ireland where he grew up, went to school and, as he would point out, learned a lot about life. After college he entered the world of finance by selling credit card serves for Bank Of America in Ireland. He honestly talks about his mindset and inner attitudes which, as you will hear, were not so good for some time. He later sold other financial products.</p>
<p>After the world financial collapse, as he calls it, of 2008 he traveled around Europe for a bit until he finally decided to make a bold move in 2010. Derek moved to Australia where his brother was living. Again, he worked in finance.</p>
<p>Now, he owns his own businesses and has started the hummingbird sales academy. He teaches not only sales, but he also teaches mental attitudes and he shows/leads his clients and students by example to develop better mindsets and life perceptions. Derek also is the creator of the S.T.O.I.C code, a transformative framework, empowering individuals and entrepreneurs, to achieve unparalleled success. You will get to learn all about both the academy and this innovative code by the time our time ends.</p>
<p>By any standard, Derek is unstoppable, and he will tell you why this is so. My time with Derek flew by, for me, surprisingly fast. I hope you will treasure Derek’s words and lessons as much as I.</p>
<p><strong>About the Guest:</strong></p>
<p>Derek Healy is a business development expert, investor, speaking and coach.</p>
<p>Derek is an Irish Australian immigrant, who has travelled the world trying to find his purpose,</p>
<p>He is the founder of the hummingbird sales academy and creator of the S.T.O.I.C code, a transformative framework, empowering individuals and entrepreneurs, to achieve unparalleled success. He is involved in many exciting start ups and is soon to be wed.</p>
<p>Derek philosophy centres around core values of integrity, empathy, neuroscience, stoicism and a commitment to lifelong learning. His message if infused with inspiring stories, positivity, gratitude and overcoming adversity</p>
<p><strong>Ways to connect with Derek:</strong></p>
<p>Instagram: d_real_derekhealy
Website: <a href="http://hummingbirdsalesacademy.com" rel="nofollow">hummingbirdsalesacademy.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, hello, and welcome to another episode of unstoppable mindset. Today, we get to chat with Derek Healy. Derek has an interesting story to tell a wicked sense of humor. But if we were to really talk about there, he's a business development expert, investor, speaker and coach, my gosh, yeah. But you know, I don't know what he does in his spare time. We're really glad to have him though to be with us today. He's got I know a lot of interesting and relevant things to talk about. So we're gonna get to all of it. So let me just say, Derek, welcome to unstoppable mindset. How are you?</p>
<p>**Derek Healy ** 01:57
I am wonderful, Michael. And thank you very much. What a warm introduction. And I really appreciate your time looking forward to having a conversation. Me</p>
<p>**Michael Hingson ** 02:06
to will tell me a little bit about maybe the early. Derek, let's start out and get the early part out of the way so we can find out all your early secrets. Absolutely.</p>
<p>**Derek Healy ** 02:15
Well, I'll try and keep this as clean as possible. I know that I want to keep this kid friendly. So I will. What Irish, Irish originally, I'm not you can I'm sure you can hear that in the accent. I've been over here in Australia for 1314 years. And as the locks are fading, it seems the accent is getting slightly, slightly stronger again. But started off in Ireland. Relative relatively simple Irish upbringing, surrounded by sport, surrounded by humor, surrounded by bad weather. And then obviously, a pint or two in between. And it brought me over to this wonderful land traveled all over the world. Of course, like most Irish, like most Irish, we invade many countries, but we do it with a sleeping bag and a lunchbox.</p>
<p>**Michael Hingson ** 03:08
Did the bad weather get better when you had a pint? Say again? Say again? Did the bad weather get better when you had a pint?</p>
<p>**Derek Healy ** 03:17
Well, I think I honestly think that's nearly Irish. The Irish are known for the weather, and they're known for their drink. And I think if it weren't disappeared, Ireland would disappear. They come hand in hand. It's a package deal. So yeah, it's a package deal. But one of my first football teams is down that down the country football teams. And our dressing room was in the back of a pub. It was the old storehouse of a pub. So that's how integrated alcohol and into the Irish community if you like,</p>
<p>**Michael Hingson ** 03:51
understand, I've been to Ireland. I've only been once but I was there for about 12 days. As I recall, we were promoting my book vendor dog. And so I was invited over by the Irish guide dog school. And so we did a number of speeches that they had planned for us thoroughly enjoyed the time love the music, of course. Needless to say, as we talked about earlier on the way over on our flight, I was tuning around the various airplane music channels and I heard this Irish music and I was listening to it and heard it was a group called the Mary plough boys. And I learned about them they performed at the castle rockin we were in Dublin a bit and I was hoping to go hear them but unfortunately the one night we had available they weren't performing that that night so I didn't get to go hear them so I have to contend myself with my CDs.</p>
<p>**Derek Healy ** 04:45
There you go. What I'm sure that it the door is not closed, the door is not closed, it will be open and they will present themselves soon enough I presume. One</p>
<p>**Michael Hingson ** 04:55
way or another we will definitely work it out. So II. So you you were in Ireland, Ireland for a long time. When did you leave Ireland? I</p>
<p>**Derek Healy ** 05:05
left Ireland. It. It must have been around it actually it was it was around the global financial crisis, the global financial crisis. And that hit everyone, as you know. And it's interesting. When I look back at it the similarities to now, if you like, from an economic standpoint, and especially in Australia, right now, there's a lot of how would you say, there's a lot of talk in the corridors about how bad things are. And if I think back in Ireland, I don't even think the global financial crisis was as bad for everyone. I think it was more. Everyone was saying it. So people would just get on board and say, yeah, things really are bad. Like, so</p>
<p>**Michael Hingson ** 05:46
what mindset what year was that?</p>
<p>**Derek Healy ** 05:48
That was 2008 to 2010. So we were we were in Ireland, and the usual stuff, a lot of employers would make their would use that, that opportunity to get rid of a lot of people called Cass. But then obviously, at the same time, a lot of those people would increase the crisis price of living. So things were different things were relatively hard on the surface for a lot of Irish people. But to be honest with you, that that year, that two years that are all that was happening, myself and my friends have never traveled as much we traveled all over Europe. Again, none of us were working. But we found a way to do it. So as you can sort of adjust to the way of life even though things are tough. You actually can do more, when you have less than when you have more than you're doing appreciate us.</p>
<p>**Michael Hingson ** 06:36
Yeah. There. There are, of course, lots of hostels and other things around Europe that made it a little bit easier for people who didn't have a lot of money to be able to travel hostels,</p>
<p>**Derek Healy ** 06:46
and we weren't quite one thing about the Irish, we're able to talk our way into trouble and out of it at the same time, there you go. So there was times that we were over there traveling Europe, we weren't going to stay, we had no money, myself and a friend of mine, we were nearly going to have to sleep at a train station in Romania somewhere. And then we found these two ladies. And they said right, you can come back with us. And they they let us stay with them for a while like it was it was just an adventure. It was beautiful. But all all all good things must come to an end. So I needed to get my foot down and start earning some money, build a bit of a life. And here Australia opened the opportunity for me. How did</p>
<p>**Michael Hingson ** 07:24
that happen? So what brought you to Australia? What made that all happen?</p>
<p>**Derek Healy ** 07:28
It's interesting. I've never really been in my younger years, I was never really a planner. Like I never looked at a book and said, I'm interested in going here, here, here, here here. I suppose if I if I take a back step, I think one of the worst things that you can have is almost talent. Because if you're talented, it doesn't push you to the next level, you sort of rest on your laurels a bit. And that was the same with all my travel adventures. I've traveled all over the world. And it was never worth planning. It was always worth let's see where this takes me. And with Australia was much the same. I had a brother out here. And he was doing quite well. That was all the invitation I needed. And I said I wasn't going out necessarily to be with him. But I said, Australia that will do. It was like Tron it was like throwing a dart at a dartboard. And I said, Australia, but I could have very well ended up in Arizona or Nevada, or even California and I could be having this live with you if the if the if the star is aligned differently. But I'm in Australia,</p>
<p>**Michael Hingson ** 08:26
what were you doing before you encountered the world financial crisis in 2008? Well,</p>
<p>**Derek Healy ** 08:34
funnily enough, I was in the financial industry. So I was with my first ever, how would you say a job out of college was with Bank of America, which was an amazing learning experience water company to work for, I have to say, I don't know what it's like now. But when I was there in Ireland, it was an amazing adventure. Sober was always corporate sales, whether it be property recruitment, or even the financial side of things.</p>
<p>**Michael Hingson ** 09:04
Right. Right.</p>
<p>**Derek Healy ** 09:05
So a good solid background in corporate selling, if you like, How long were you there? In Bank of America. It was my fault. That was my first. That was my first real job if you like, and it was I accom I had just left college. And through a number of bad decisions in college, I had my mind almost went snap and that was from drug or alcohol or just over enjoyment. So about three or four years of just over enjoying oneself. My mind had gone snap so I was suffering from a little bit of depression. And my mother, I remember my mother had promised the interview and I was driving across country. This is only about 20 years old. 1920 years old. I was driving across country 7am Ice called winter's morning in Ireland. And I pulled up I didn't even know what Bank of America was I pulled up to this complex housing nearly 1000 people. And it was quite intimidating. But look before it before I was about to leave the car I was there, I looked back at her looking for some sympathy, please don't make me come in here, I got the raise of an Irish mother's hand was like, Get get in there. So I went. So I went, I went in, had initial training with the guys. It was my first you're in this environment, you're coming from college and Bank of America is very corporate, you've got the suit, you've got the tie, you've got all of that. So I learned from that, even dressing up. It's like getting into it getting ready for a football game, you get in you get involved, you get ready. And it's like gore time. So even that was a beautiful learning experience. For me just even entering that building for the first time. What year was that? That would have been maybe 2004 2005 something. So</p>
<p>**Michael Hingson ** 11:03
yeah, I understand exactly what you're saying it's a whole different environment, then we're, you know, we tend to be used to when we're students, and suddenly you're, you're thrown into this whole different thing that unfortunately, college doesn't help prepare you for necessarily.</p>
<p>**Derek Healy ** 11:22
No, it doesn't. It doesn't, it doesn't. And it's it's folly. If you look at leadership's the beauty of mentorship or leadership is you're being mentored or you're being led by people that have done it before. And they can give you real life examples of what to look out for and what to expect. And perhaps the people in certain universities, they're training you for something that isn't real, if that makes sense in training you from from books or from other people's experiences, and they're not able to articulate it or paint the picture correctly. And that, that opens up a lot of uncertainty when people enter the working world. So yeah, it is quite a big culture shock. I'm yet to find someone actually, that can say that college or university prepared them for the real world, I'm yet to meet someone, I'm not sure if you can actually introduce me to someone that can that can attest that. Well, I</p>
<p>**Michael Hingson ** 12:22
think something a little different. I think with light here, I went to the University of California at Irvine, which is a research institution, it was a it was a new campus at the time when I went there, but one of the things that generally, we were told was that the junior college or community colleges, and even the Cal State system, which were four year colleges tended to be much more teaching oriented, and I think tended to probably have more people who were a little bit closer to what you would find in a lot of industry and so on. And some of the people came from there, as opposed to most people at the universities, and it isn't a criticism, it's a different world. But most people from the universities are in a much more theoretical world, or maybe in a scientific environment experimental but still, you're right. They don't come from an environment where they think about teaching people to be prepared with for what comes outside of the university, and all those other kinds of things.</p>
<p>**Derek Healy ** 13:40
And I think, again, I'm not sure of the university systems right now. But there's a lot of talk about, like safe places, if you like or even even censoring the way people talk or the way people debate. And I think debate is such a beautiful, beautiful thing. And in the years that I've worked 20 years in the corporate space, and I've trained and mentored hundreds of people. But the one thing I've learned with the people that are unsuccessful is the people that are unable to deal with adversity, and they're unable to bounce back from disappointment, or they're unwilling to push themselves into uncomfortable states situations and stay there. That's the difference between success and failure. I think and, unfortunately, what seems to me the trend is universities are sheltering people specifically from those areas of growth.</p>
<p>**Michael Hingson ** 14:36
And even there's probably some merit to that. Yeah.</p>
<p>**Derek Healy ** 14:40
Which is, so it'll be interesting to see. It's all a big experiment. It's all a big game. So we'll see in 1015 years, what the what the results are,</p>
<p>**Michael Hingson ** 14:48
and whether anyone makes a real change. Or the other side of it is the universities do what they do and that's okay. For one one group of people, but still I hear what you We're saying that If college is really supposed to prepare us for life, then there are certainly other things that need to be brought into the curriculum somehow</p>
<p>**Derek Healy ** 15:09
into it. That's so true. That's so true. But another thing actually did Jesus on the university side of things. In Ireland, we've got relatively free education system, which is an amazing that we are doing that because education is so so important. But the problem with that is it becomes it, whether it be an industry or not. The problem with that is, when you're unsure of what to do, you're nearly pushed towards University. So even when a lot of my friends were going to university, no one knew what they wanted to do, and very few are doing what they went to university for. But it seems like it's like the next logical step to go towards. And that's not always right, either. It's more following. I don't think university should be going where you don't know what you want to do, you should you should, you should need to have a vision you should need to have because as we know, if you make a decision, whether it be right or wrong, at least you've made a decision. So when you make a bad decision, you can recollect and then turn that into a good decision. And that's even a learning process. But if you're just literally going to university, because everyone else is I don't think that's necessarily your decision. And therefore I don't think the results can be achieved.</p>
<p>**Michael Hingson ** 16:21
I think, I think there are too many people probably who, putting it in quotes, go to find themselves. And that's unfortunate if they really feel that they have to do that. They haven't been prepared or maybe haven't gotten what they need from their parents. And I will say there are some who do find themselves. But there are a lot of people who still come out with with a lot of challenges. And it's very unfortunate that it isn't just the academic knowledge, I would like to see people get from college university, but rather some of the other life knowledge that people could bring. And I wish there were more of that. I think you're right.</p>
<p>**Derek Healy ** 17:03
I think so too. I think so. But the problem is, though, Michael, if you are lost, you might, you're going to find yourself. But sometimes someone might find you and then you are literally, they'll find you before you find yourself and then you just become their train of thoughts. We're all programmed at the end of the day, but we need to make sure the programming is correct. And it's in our best interest.</p>
<p>**Michael Hingson ** 17:26
I know that when I went to university, I wanted to be a teacher, I always wanted to teach, I wanted to do something in the science world. But the other side of all of this discussion is that something happened along the way that caused me to need to shift well not need to but shift exactly what I was doing instead of going toward teaching and I had a secondary teaching credential. But I had been offered an opportunity to work to help make a new piece of technology available to blind people. And I was hired to coordinate a project for 18 months where literally, we put product around the country for people to use. So I was the person who would literally live out of suitcases in hotels for 18 months writing curriculum, writing procedures, teaching people to use the technology and eventually writing a final report. And I suppose you could say that as a result of that like writing training curriculum, I really did start to teach, although it was a little different than what I thought. And then it's and then I went to work for that same company. And after about eight months, I instead of doing the kind of work that I had been doing, was told that I had to be laid off because I wasn't a revenue producer, unless I was willing to go into sales. And what I what I learned, so you'll appreciate this. What I learned though, I took a Dale Carnegie sales course, and what I learned and still believe absolutely firmly today that the best real salespeople are teachers. You're teaching people about your product, you don't you, you can't force somebody to buy unless they really want to, and you might be able to break down their will. But that isn't the best way to sell. The best way to sell is to teach advice and counsel. And when you do that, it will reward you in so many ways. And I saw so many examples of that over time. So I ended up teaching anyway.</p>
<p>**Derek Healy ** 19:30
That was Wow. Wow. And you hit the nail on the head the best. When I went into leadership first similar story it was it forced me I was always able to do bring in generate revenue. But when I had to teach people how to generate revenue, it made me a better revenue generator. Yep. Because you need to articulate in a different way you need to influence the people that you're surrounded by. It's a different cell if you like it But yeah, Michael, I hit the data, you are in sales. In the end, you are in sales. You so there you go. Well,</p>
<p>**Michael Hingson ** 20:07
the other. The other side of it is that the more you teach people, and you leave it open for them to be able to ask questions and explore with you, the more you're forced to learn, because invariably, they're going to ask you questions you hadn't thought of Exactly. Which is so much fun. And I learned early on when I was getting my teaching credential, that when people ask you questions that you don't know the answer to, don't try to fake them out. Be honest, be honest answer. I don't know. And then go find the answer. I had that happen to me when I was teaching a freshman algebra class, and there was an eighth grader who was accelerated and he was in the class. And he asked the question, I don't even remember what it was. But it was a simple question. I just couldn't think of the answer. And I thought for a second, I said, you know, Marty, I don't know. But I'm gonna go find out and we will get the answer all up on the board tomorrow, and you're gonna write it on the blackboard? Well, when I came in, and he came in, he said, Mr. Hanson, I got the answer. I said, I do too. Let's compare notes. And we did. And he wrote it up on the board. And, and 10 years later, I met him at a fair, and his, now he wasn't an eighth grader anymore. He had this deep bass voice. And he said, Hey, Mr. Harrison, do you know me? And I said, No, I'm Marty, that guy with the question. 810 years ago, this just amazing. But isn't that amazing? It's such a lesson.</p>
<p>**Derek Healy ** 21:42
Wow, that that's it's amazing. The things that make such a big difference is small things that, yeah, it's the small things, but it makes a big difference.</p>
<p>**Michael Hingson ** 21:51
They make such a big difference. And after I did that, and told him, I didn't know my master teacher, who was also the football coach for the high school came up and Mr. Redmond said, you know, you told him Do you didn't know. And that was the best thing you could do. Because if you tried to blow smoke, they would have caught you. They would never have respect for you, you're gonna have their respect from now on. And you know, that was so true. And it's the only way to do it.</p>
<p>**Derek Healy ** 22:17
Absolutely. But I think apart from the fact that you went on the journey with him to find the answer, and you, you didn't, as you said, try and blow smoke, but you're shown vulnerability. And by showing some sort of vulnerability, we can nearly make a connection to that. Even it was funny, I was in a meeting there recently with a another friend, a business partner of mine, if you like, and we bought at the meeting. And I came in, had the meeting. And in my opinion, everything was perfect. Like the appearance was perfect. The way I spoke, nothing was out a turn, every answer was given perfectly coherently, etc. And my friend, his body language was a little bit off, he was slightly slumped. He wasn't looking at the person I was looking dead in the eyes. He was when I observed what he was doing. It didn't look perfect. But before the end of the meeting, the two guys that were sitting across the room, the question came up like what what's your thoughts? The guys directed to my friend? And they said, I'm feeling exactly he's, it's like he's inside my mind. They totally resonated with him. And I had to assess it. At the end of it. I was there. I was perfect in that meeting. Why were they why did they resonate with my friend who wasn't perfect, and they resonated with it, that didn't resonate with me. And I assessed it was that the guys we were talking to Warren perfect. And the fact that I was trying to be perfect, it not annuity alienated them. And they connected on an emotional level with my friend because he wasn't trying to be perfect. Nothing about him was perfect, but they resonated better with them. So sometimes, when we try to be that perfect individual, it's almost create a suspicion to the counterpart. And Shawn vulnerability is more human.</p>
<p>**Michael Hingson ** 24:08
And it shows you for what you really are not trying to be something that you're not necessarily at all. I when I speak. I love to speak in person when I can, I will speak virtually, but when I speak in person, I get to hear the audience. And I know there there are a lot of people who say, Well, you can't see the audience. I don't need see the audience. I can hear the audience. And one of the things that I have learned to do when I speak is to put different phrases or different things in sometimes a joke, sometimes just a comment, or sometimes a question that I want people to just somehow respond to. And I listened for the reactions and that has taught me over the years and now tells me how well I'm doing really connecting with the audience. And if I decide that I'm not really connecting, I will change something to connect, because I want to be with them. And I want them to be with me. I believe that as a speaker, I never talk to an audience, I talk with an audience. And it has to be that way, for the best speeches. And so I don't read speeches I customize. And sometimes I've had to do it as I go, I've got great stories about that. But the bottom line is that it's all about connecting. And when you can connect, it makes a whole huge difference.</p>
<p>**Derek Healy ** 25:36
That's amazing. So you're putting out little feelers if you like, just get the energy from the audience. And you, you can almost gauge that what type of audience you are going to be speaking to just by the prompts that you put out, if you're like, oh,</p>
<p>**Michael Hingson ** 25:51
absolutely can Yes, that's it. Now, having said that, they're all going to try to fool me from now on, but nevertheless, you know,</p>
<p>**Derek Healy ** 26:00
the, I recently heard a story, something about I can't remember that term, but it's you may have even heard of us. It was many, about 100 years ago, there used to be a horse, and it was a job as a German trainer, and he had a horse. And he used to go around to fairs. And the whole thing was that he claimed that the horse could speak could understand language. So he used to bring the horse into the fair, and they'd be surrounded by people. And then he would, he would get the horse to spell out certain names, certain words. So he'd asked the question to the audience. And the question could be, what color is this apple, and then the horse would go over and eat spell out red apple, like going over to the thing, he was able to do multiplication tables, he was able to do division. He was it was world famous this horse. So then a couple of scientists came over and they were they're trying to find obviously, some holes in the story. And they wanted to see if it was, if the horse could actually do that. So they went to the guy, they got the guy out of the room, so that they thought that was it. They whispered to the horse, what they need, what they need, what they go to multiply seven by seven as an example. And all the stadium was there, the guy would whisper into his ear, and then the horse, walk over and do 49. But then, by the end of it, they were there. How could it be? So what they did is they got rid of the audience. And then the horse was no longer able to spell multiply or divide. And it turned out that the horse when that question was presented to the audience, and the horse would be going over to the number or the letter, the audience anticipation, the horse would feel the anticipation, the horse would anticipate, he would anticipate, and it was by the feeling that the audience was given that the horse was able to hone in on this. So Michael, you are that horse? So you are a bit better than that is that is what you're doing. You're and you're getting the full feeling from the audience.</p>
<p>**Michael Hingson ** 28:05
Yeah, I hear a lot of information which makes which makes it amazing. That is amazing. So what was your first job with Bank of America? What did you start doing?</p>
<p>**Derek Healy ** 28:16
Oh, my word. So we went in no</p>
<p>**Michael Hingson ** 28:18
keeping besides being a closed model.</p>
<p>**Derek Healy ** 28:20
Yeah. The keep in mind, when I got my first job in Bank of America, I was I was leaving college and I was suffering severely from depression severity from depression. Now, if anyone is whether it be yourself or anyone else that knows anything about depression, it doesn't just remove all of your confidence, but it literally shakes you to the core. It's it's a terrible affliction, or anyone. And my first job was actually working in Bank of America in the credit card division. So when I had just finished my train, and I walked into that sales floor, there was about 300 Absolute lunatics. There was I walked in there, the energy in that place. There was over on the left hand side when I walked in, there was two girls running down the full length of the corridor having an egg and spoon race for money. There was someone over the other side throwing darts at balloons that were filled with money like it was, this place was just insanity. It was it was craziness. And there was so much confidence in the place and that was my first job with those and I remember being brought straight to my cubicle. And just so I didn't have to make eye contact with anyone and speak to anyone over straight on the phone, making making cold calls cold call cold call and push that as pushed out as literally banging out 100 Maybe 150 calls a day and that's no joke. This is I hear you 15 years ago is a lot different than it is now in terms of outposts in terms of whatever on a dialer. But as I started as the skill started developing, and as the conversations I started having with these individually was every conversation every sale I made. It was like it was rebuilding a stone wall of confidence that I had knocked down through the years before. And it was an amazing just almost metamorphosis of someone that came in with the most own confidence on the shell, I probably looked okay. But internally, I was broken. But through that through dealing with that adversity, and through learning those new skills, it, it changed who I was, it changed who I was. And I still have those same skills today. But and learned a lot from that experience. But call center finance, called credit card, the hardest thing you could ever do in the situation I was in, and I loved every second of it, loved every second of it,</p>
<p>**Michael Hingson ** 30:48
I worked my first job. Well wasn't my first job. But in late 1980s into 1990, I went to work for a company. And they're the ones that eventually asked me to go to New York to open an office because I was selling from the west coast to the financial markets, Wall Street. And we were doing it all by phone. So I think my record was about 120 calls a day. Normally, it wasn't that high because I spent time with customers explaining things about products. So for me, when I had 120 calls a day, I knew that in some senses, maybe I planted seeds, but wasn't as productive at getting sales as I was when I had fewer calls because fewer calls meant I was actually interacting more with customers, which is the way I looked at it. Our bosses wanted as many calls a day as possible. And that wasn't as practical as it should have been. But we over achieve goals. So it was okay.</p>
<p>**Derek Healy ** 31:47
Yeah, and I think that, that that is a train of thought in sales is it's a numbers game. And to a certain extent that is true, but it's about the value you're having with the customers. That's where the true change can happen. Yeah,</p>
<p>**Michael Hingson ** 32:02
a lot of people didn't have anywhere near the number of calls, even on a good day, if you will, from a sales standpoint. Because people tended to be way too distracted. spend too much time talking and, and not on the phone. And I love being on the phone. It was a lot of fun. Yep, exactly,</p>
<p>**Derek Healy ** 32:21
exactly. I wonder. You say that's a lot of fun, you can easily convince yourself that it's a lot of fun. And that's that's the trick as well, you need to it's a lot of people avoid getting on the phone, because they're, I don't know, it's it's their mindset of I don't want to get on the phone. So I</p>
<p>**Michael Hingson ** 32:39
don't want to talk to people, I'm afraid to talk to people, they might ask me something to show me up, which is of course getting back then to our whole discussion. From before, it's okay, if you get a question you don't know. And that happened to me a number of times, which also helped me learn a lot, technically. But when people ask questions, if I didn't know, I would just say, Look, you know, I am not sure. Let's finish this conversation and with other things that we have to do. Tell me when I can call you back, I'll have an answer. And I worked always to have an answer that was so important. And I do that today.</p>
<p>**Derek Healy ** 33:16
I like yeah, it's important.</p>
<p>**Michael Hingson ** 33:20
So how long would you do credit card stuff,</p>
<p>**Derek Healy ** 33:24
did it for two years, you know, a year, give or take, give or take, give or take two years, which is it can be a long time. But I found while I was there. Obviously you've you've I went from severely depressed, a broken individual to be one of the top performing executives right across Europe for Bank of America in terms of the outputs and the close rate, revenue I was generating. So I was riding high. But I always wanted that success. But I didn't even know what what really was successful. What I found during that whole, I suppose year and a half, two years that I was doing that I was still displaying the same sort of habits that brought me Depression years before, the only difference was, now I had a lot more money to partake in certain things. So you've you've you've still got the same How would you put them internal behaviors that bring you back down. And even though used on a on a on a conscious or an intellectual level, you may want that success, so to speak. But on an emotional level, you begin and continue to display behaviors that just brings you straight back down. You're not so Yeah, exactly. Exactly. Exactly. And that's another thing I suppose in universities what they could teach you. They teach you skills, they teach you skills, but they don't teach you correct habits. And if a day to day and a life style in a lifetime, in a day to day, and even in an hour, your life is just made up of tiny little miniscule habits and thoughts. And people focus on the big things, I'm gonna have this house, or I'm gonna have this money, or I'm gonna have this life, but they take their eye off the ball on the tiny little miniscule things. And that's what makes all the difference. And I did that for two years. But again, all my tiny little decisions were combinated to poor outcomes. Whereas, and I think that's, that's something I learned, it took me a long time to implement certain changes that removed bad habits. Because again, talent sometimes is, is a man or a woman's biggest curse. And you can learn that no matter how bad things are, I can bounce back from us. And that nearly is one of your worst enemies. Whereas if you focus on just the small things you can control and the small habits, it allows for long lasting success.</p>
<p>**Michael Hingson ** 36:01
So what did you do after credit cards, property,</p>
<p>**Derek Healy ** 36:04
there's a bit of property. It was, this was pre GFC. So property was all the rage, and it was all where the revenue was. That was fun as well. That's when I first moved to the fine city of Dublin, Ireland. So I spent a number of years up there. And we were selling property in Spain. So it was all golf course, beautiful properties. I don't think many of them survived the global financial crisis. So there's a lot of green open land over there. I don't think many survived. But it's, yeah, it's funny. There's, there's always, if you want to go, if you want to make money, just just that money is raining everywhere. And if you want to make it, you just have to go and stand under where it's raining most. And at that time, it was property. But the rain eventually stops. So you need to know when to get out. So yeah, it was it was an interesting, great learning experience there as well.</p>
<p>**Michael Hingson ** 37:08
Well, you have, but you have been doing work in the financial industry. And yeah, I'd love to hear more of the other things that you've done since but you've been in this business for almost 20 years. How? Let's say you've dealt with chinzy, you've done with millennials and Gen X and even baby boomers. What are the different groups? Like? How are how is how's all that evolved? And has it evolved in a good way from Boomers to Gen Zers?</p>
<p>**Derek Healy ** 37:37
Yeah, wow. The like, in Australia now, when we first came to Australia, how we integrated so well, was our commitment to just and it wasn't even our commitment, how we generate, how we integrated so well, much like most immigrants, you just get stuck in, you just try and do your best. Sometimes it's just a poor food on your table. So you've got that mindset of pushing, pushing forward, that allows you immediately just one of the laws of the universe by pushing forward and doing your very best as much as you can, you're gonna get certain results from it. And we're, we were greeted with open arms by the Australians, what seems to happen with a lot of the younger generation that's coming through, they don't have that hunger to succeed, it's more of a they're entering a safe place. And it's, they're not prepared to step outside that safe place to to succeed. That's why I do I do believe travel does implement certain behaviors that can be so valuable to people. As long as you're not supported by your parents on your trip, you need to be there needs to be an opportunity for you to go very, very hungry. And that's going to be a lot of learning from that. So with that with a lot of the Gen z's. For the last 10 years, when I've been working in this industry in Australia, the feedback from the market is these people are a jellyfish generation, there's not as much they just no one just wants to get stuck in no one wants to do this. And I've heard that so often. But why doesn't someone do something about it then? Like why do we accept those certain things by people? Or why do we? Why? Yeah, why do we accept those certain behaviors from individuals? And a lot of times people will. People will do what they see. I think as leaders, we're leading Gen Z if you like, we need to be living a life that inspires those individuals that they want to follow. So if you've got a lot of people that aren't, you know, will say that jellyfish generation Gen Z's aren't, they don't want to make us well perhaps that we need to as leaders, we need to be living lives that they want to emulate. They want to follow because there is a lot of people that they just don't dare look, no one wants To do nothing, people want to be inspired, once they're inspired, they will push true. And I think what's lacking with Gen Z is inspiration, there is not enough people to inspire them to on a path that they want to follow, or they need to follow. So with Gen z's, I've worked a lot with them. It is challenging, because as I said, a lot of them don't want to step outside their comfort zone. And what I found to help them with that was for me to live from, from a leader and from a mentor, to live the best possible life I can with the best possible habits with the best possible mindset. And, and, but And of course, by leading from the front, and if you can do all of those things, no, you're not going to get 100% of the Gen Z's if you like. But what you are going to get, you're going to get the people that want to change, and you can't change people that don't want to change. But when you've got the opportunity to inspire certain individuals, you need to do it right. So do you think that</p>
<p>**Michael Hingson ** 40:59
a lot of them feel more entitled, or they want to feel that they're entitled as opposed to have to earn?</p>
<p>**Derek Healy ** 41:07
Well, there is that of course, like, yes, there's a certain level of entitlement that is a really entitlement, because again, a lot of times, they'll want to fool, okay, well, this is what it is to change yourself. Okay. So as an example, from a diet standpoint, it's not hard to have the perfect physique. To eat perfect to do things as close to perfect as you can. That's not hard. Conceptually, that's not hard. But to implement that, and to actually stand by your diet, to stand by your exercise routine, something as simple as this. It's a lot easier to not do that. The simple things are easy to do. But the simple things are easy not to do. That's the problem. And it's a lot easier to focus on external matters, as opposed to internal matters. And I think that's what it is, a lot of the Gen Z's if you like, it's easier to focus on things that are outside their control, and focus all their attention on that or even use that as a leverage than it is to focus on the simple things of the internal because that's, that's the easiest to do. And it's the easiest to not to do. And I think that's where the thing is, but I think that comes back to inspiration. When I've worked with individuals. They see the work ethic, they see the true desire to help these individuals. And that can inspire people. So I think as leaders, I think the Gen Z's yes, there might be entitled, but what about the leaders? What are the leaders do about that?</p>
<p>**Michael Hingson ** 42:43
So course always the question, Well, what about the millennials and the Gen X's?</p>
<p>**Derek Healy ** 42:49
The millennials, the Gen X's? Yeah. But again, they're the leaders that came before. They're the leaders that came before. And if I hear a lot of them, like I speak with them, I hope none of them are gonna listen to this after but I speak to them every day from a consultancy standpoint. And a lot of those individuals will complain about the people that are in their organization. But what are they doing about it? And exactly? What are they doing about it? How are you making a difference, you can ask, push people to change, you need to lead people to change. And I'll be speaking to these business owners, these millionaire business owners, they'll be able to shape their business will be rolling to a certain extent. But there'll be big holes in their business and in their own personal life. If that's the case, how are you meant to be inspired these individuals? So a lot of people even with from a business owner, they were looked at the Gen Z's or the or the Gen Y's or they looked at other individuals and say they are not doing what they're supposed to be doing. But that's deflecting from themselves. Are they truly doing what they are supposed to do to inspire?</p>
<p>**Michael Hingson ** 43:53
Yeah, a lot of it has to absolutely do with inspiration, because people are going to relate to people they can look up to or that they can admire. And if leaders aren't doing that, then that's a problem. And one of the things that I've said many times is that bosses are not necessarily leaders and leaders are not necessarily bosses. One of the things that I did whenever I hired a salesperson, in our initial meetings after they joined, I would say, let me explain what are our roles here are, you're here to sell. I'm not here to tell you how to sell because I hired you assuming that assuming that you know how to sell. What you and I need to figure out is what I can best do to help you and add value to what you do to make you as successful as possible. And that's going to be different for every single person who I hire because they all have different talents and the people who got that leveraged me in many different ways and it worked out really well the people who didn't do Just plodding along as they usually do. And they didn't last very long. But the people who got it really put it to use. And we talked about, like what I thought I could add in a way of value to what they do in terms of being a sales guy, but also being technical and a physicist and being blind, I learned to listen very well, most of the time, my wife didn't always agree, but when, anyway, but but the bottom line is that the fact is, I would be able to add value to them. And they took great advantage of it, which I loved. Because they were more successful. That just we worked as a team, we created a team and it worked.</p>
<p>**Derek Healy ** 45:44
That is it. We are very aligned with our concepts there. We are very, very, very aligned with our concepts. And yeah, I think, yeah, that too much of it's too much, too many people are being pushed from the back, as opposed to being led from the front. And you as a leader did the right thing there by finding how can I make you better, that's all I'm here to do is make you better. So that's beautiful. And look,</p>
<p>**Michael Hingson ** 46:11
if we made mistakes along the way, admit it and fix it. There you go. But most of the time, it's easy. I think that's</p>
<p>**Derek Healy ** 46:20
what a lot of times, that's an interesting one actually. Even getting back to school, like in school. I even remember for myself, you get asked a question. And sometimes you'd be afraid to try and answer the question because you could be wrong. So you nearly get this PTSD of being wrong. And perfection shouldn't. When you're afraid of being wrong, then you're afraid of making decisions. And if you're afraid of making decisions, you're going to welcome procrastination. making the wrong decision is in theory, it can be the right decision. Because once you make a wrong decision, it's easy to rectify your path and get on the right course. But you just need to make a decision, you need to make a choice. Yeah. So if you if you can harbor, that environment, where mistakes are good, as long as you rectify them very, very fast. Decisions are good. If you can, if you can harbor that type of environment. That's an environment where people are willing to learn. And that's that's where I've had success, I suppose in any of the any of the roles that I've been in.</p>
<p>**Michael Hingson ** 47:31
Yeah. And I think it's important that we always learn. The best teachers are also good learners.</p>
<p>**Derek Healy ** 47:38
Yes, yes. Some of the best, some of the mesh, which makes a</p>
<p>**Michael Hingson ** 47:43
lot of sense. How do you measure your impact or the impact of what you do?</p>
<p>**Derek Healy ** 47:49
The Well, look, if even if you just look at it from a from a sales standpoint, it's always numbers, you'll always just chase. KPIs are numbers, but it was funny. achieving certain numbers has never been, it's never been a hard thing. And you will achieve certain numbers, get achieve certain goals, but it gets to the stage where even those certain things there's not as much not adrenaline, but not enough dopamine that comes from achieving the goals. And I think when I assessed I assessed that a while back, why did I not feel? Okay, were after achieving this amazing goal, why do I not feel happy, it's just like you've achieved that now move on. And it wasn't till I started till I was mentored by actually, it was a former prisoner. And he introduced me to so much philosophy and learnings. And it wasn't about achieving these bigger goals or measuring certain success. We took a backer step, and we just focused on our internal so we, when I look at measuring success, I don't look at the bigger picture, I look at the smaller little things. So to build confidence. That's where success success is meant to give you give you confidence. But I like to do it the other way. I like to build confidence to gain success. So I'll start off by trying to be a measure of success and myself. Now what I mean by that is, I'll be up at 4am I'll be up at 4am I'll drink two liters of water. After two liters of water, I'll do a small bit of stretching and I'll read and I'll journal a small bit, then I'll go into a hard workout. Then I'll go in and I'll have a coffee after that. Then I'll go in and I'll try and inch out ensure that I've got no negative thoughts during that whole two hour process. So by the time that 630 comes or seven, I'll have achieved six to seven things that very very few people will have achieved. I will consider that success. I will consider and that will that success that I got by within two hours. Most people want to achieve in most people won't even achieve that simple thing in a week. By achieving that success, I'll consider that success. So I suppose if I, if I take it back, where I used to always go wrong, where a lot of people go wrong, they'll look at this big goal as a measure of success. And then when they don't achieve us, they feel inferior, or they feel whatever. Whereas I'll take it back. And I'll look at every moment of my day as an opportunity to be successful. And that pushes me forward, like a Concorde plane throughout the entire day. And then the bigger things don't matter, because I've achieved all the smaller things, and then just happened so that the bigger things present themselves,</p>
<p>**Michael Hingson ** 50:46
and you've cleared your mind</p>
<p>**Derek Healy ** 50:48
completely, completely.</p>
<p>**Michael Hingson ** 50:50
So what is it you do today? What work do you do now?</p>
<p>**Derek Healy ** 50:54
I do a number of different things. I'm involved in a number of different startups, Mike, well, one of the things that I've always I suppose nowadays, you'd call it ADHD, or you could call it something, but I love looking at shiny things. And I'm always over, over stimulated by opportunities. So I work with a number of different startups in the AI space. I coach people, I mentor people. And I'm one of the founding directors of the hummingbird sales Academy, which is a sales Academy specifically to instill confidence, values, and ambition in in individuals. So it's, it's sales, yes. And sales is something that we focus on and skills and communication that we focus on. But really, our sales Academy is focused on habits, and instilling mindset and habits and individual. And that's where we're getting success from our academy.</p>
<p>**Michael Hingson ** 51:54
So is it a virtual academy? Or is it in person or?</p>
<p>**Derek Healy ** 52:02
Right now? It's, it's, it's how would you call a blended learning if you like? So what we find is, obviously, if you go to a sales training or any sort, of course, immediately you come back from it, you're highly motivated. And this is the problem. Motivation can dip. So what we find is, even during our two day bootcamp, there's huge growth, huge motivation. There's people nearly doing push ups at the end of it, you don't I mean, just You're, you're ready for action, and that motivation can wane. Yeah, so we blend it in with with weekly coaching calls and conversations to go through things. We we have regular meetups. And of course, then there's the online training, and you need to follow the code for our coaching to work. It's all about mindset. So there is a lot of fitness that's blended in those diets that's blended in those, how would you put it, some people would look at it, and they'd say, Well, that doesn't sound too enjoyable. But the idea is you need to change your mindset and focus on things that aren't that enjoyable. Because once you focus on them, and you master them, and you trick your mind into thinking this isn't that enjoyable. But then you trick your mind into thinking, I love this. This is the best thing ever, exactly what I do on the phone, Michael, you totally enjoyed being on the phone. There's people that don't enjoy something as simple as that. But when you trick your mind, and you consistently do it in your mind tells you eventually that you love this. That's what our program is about. It's about looking at things that you that may not be enjoyable on paper. And it's doing them to a level that suddenly you begin to love the uncomfortable if you like.</p>
<p>**Michael Hingson ** 53:43
And of course, a lot of the times that we don't enjoy something or we think it's not enjoyable. There's usually fear or something behind it, that we have to break through and recognize maybe it's not really what we thought. So</p>
<p>**Derek Healy ** 53:56
well. There's two voices, there's two voices in our heads, the king and the queen. I could use other other terms, but we'll just use the king and the queen for the moment. And the king or the king wants to do was conquer. You know the king wants to do is conquer. He wants to go out there. He wants to eat only when he needs to eat. He wants to conquer. He wants to build he wants to grow. He wants to mentor. And then there's the Queen, and the Queen wants to relax. The Queen wants to lounge the Queen wants to enjoy the spoils of war, enjoy the spoils of the day. And every single morning, every single hour almost, you're encountered with the king and the queen. And you get to listen, who do you choose to listen to? And that's going to define your day. So when I'm up at 4am and it's pitch dark out and it's raining, and I'm doing pull ups, or I'm doing certain things that and I know there's very few people up. I'm listening to the king. But as soon as that alarm goes off at 4am and I I want to go back to sleep and live beside my beautiful lady. That's the Queen telling me to just sit back, relax, you, you've been working out, you've been doing it too hard, relax, have a little break. So you get to choose to listen to the two voices. So part of our academy is identifying those voices, and working on strategies on how to only listen to the person that's congruent with where you want to end up.</p>
<p>**Michael Hingson ** 55:24
At any given time, at any given time, and get the two of them to communicate with each other, the King and Queen should be communicating. But you know, what do you do? That's</p>
<p>**Derek Healy ** 55:32
it. And, and our idea was, I went on a couple of years ago, I went to Cambodia and I did a retreat, a silent retreat and meditations and all the rest of it. And it was one of the guys that I worked with. She had said, Derek, you're too Yang. You need to find your Yeah, your your find your Yang, man, your your your to Yang. So you're right, the king and the queen need to speak together. Maybe I don't listen enough. And that's that's also a detriment. So you're right. Maybe there needs to be the two of them need to speak together as well.</p>
<p>**Michael Hingson ** 56:04
Yeah. Well, tell me what is you invented the STOIC code? Tell me about that. Yeah,</p>
<p>56:04
the STOIC code as I said, What am I one of my mentors, and even one of my mindset coaches to this day, he was an individual that spent over 10 years in the penitentiary system in America. And he, he identified he, he spoke so much on removing your future self, and purely focusing on your, your, your this very moment in time, and only focusing on this very moment in time. And when I, when I reflected on the success I've had and what pushed me back, I realized there was never really any framework, I had all the skills in the world. But there wasn't really a framework that I followed. Everything was pushing forward, but there wasn't enough. How would you say, the foundation I was building foundations, I was building beautiful, beautiful houses, beautiful lives, but on a foundation of sand. So the story, the story code, it's, it's a framework, it's a framework for communication, it's a framework for influence. And that influence is also on yourself. But it's essentially it's a, it's a it's a way to sell, it's a way to communicate, and it's a way to influence yourself. So the STOIC code, it's built on five principles of story tenacity, objective integrity, and community, our communication sorry. So we've all got a story to tell. And as humans, we only resonate with story. We don't resonate with facts, we don't resonate with features, we don't resonate with benefits, we resonate with story. So when we're communicating with our clients or with ourselves, we need to have a relevant story that is going to be able to have that metaphor that people can connect with. So in our framework, we work a lot on our own internal stories, and being able to identify our clients, external or internal stories that will help influence the communication channels, if you like, the tenacity and our framework is purely centered on unfortunately, it's it's hard work, it's welcoming, uncomfortable. Our objective in the story is understanding this, and this is where a lot of people fall down, they focus too much on the outcome, they will from a sales standpoint, they'll focus too much on closing the deal or reaching their commission or they focus too much on on getting the deal if you like and that certain behavior, that mindset is going to it's going to protect you from a position of weakness in my opinion. So the objective in our in our framework is you only focus on what you can achieve. Now you can focus on your activity, your mindset, your attitude, and you remove yourself from the end outcome of the of the deal if you like and it's fully even put in and then of course integrity goes without saying and the communication side of things is purely based on the communication standpoint your your body language or tone and everything every form of communication that's that's centered around influence.</p>
<p>**Michael Hingson ** 59:28
Wow. And it's an incredible code and it makes perfect sense all the way around. Well, I have to ask one thing, there's a rumor about a wedding coming up. Hmm.</p>
<p>**Derek Healy ** 59:41
I can't believe you got the invitation already. I only sent that out here the other day. You got it in the post.</p>
<p>**Michael Hingson ** 59:49
I haven't gotten to it yet. But I heard a rumor from from a little hummingbird.</p>
<p>**Derek Healy ** 59:53
Oh yeah. Yeah, I am. I am to be weird. This coming in this coming December I'm actually to be read. So yeah, it's it's going to be an exciting one. So we're doing it doing it in Malaysia. We're based in Australia here, but my partner is she's originally from Malaysia. So we'll do it on on home soil. In the olden days, perhaps we do a Home and Away leg. Boris? Well, I think I'll settle just for the home leg in Malaysia for this one. So, yeah, so it should be it should be an interest in an affair. It's my first wedding. And I can guarantee you, Michael, it'll be my last</p>
<p>**Michael Hingson ** 1:00:36
one in my life. And it lasted 40 years, my wife passed away last November, which you're sad about. But I've got 40 years of marriage, and she's monitoring me from somewhere. So if I misbehave, I'm going to hear about it.</p>
<p>**Derek Healy ** 1:00:49
And keep in mind, she is monitoring you. I've no doubt about it. There is no doubt about it. She's monitoring. Yes. So yeah. Well,</p>
<p>**Michael Hingson ** 1:00:56
if people want to reach out to you learn more about the the hummingbird sales academy or just maybe seek your counsel and advice or just learn about you. How do they do that?</p>
<p>1:01:08
Absolutely. So you'll be able to get us at the <a href="http://hummingbirdsalesacademy.com" rel="nofollow">hummingbirdsalesacademy.com</a> Get us at the website, you'll get me on socials, we'll leave them in the links in description. Whether this be from a business standpoint and advice standpoint or just to connect, reach out, we can share a lot of value with each other. And I think connections making a human connection is so important. So anytime, if you're if you're listening to this, feel free to reach out and connect. Laughter.</p>
<p>**Michael Hingson ** 1:01:37
Cool. Well, I appreciate it. I appreciate you. And I really appreciate the time that you have spent it's early in the day there. So it's what now about 10 o'clock in the morning.</p>
<p>1:01:49
It's just 10 o'clock. And I've it's been a pleasure sharing a coffee with you, Michael. I'm sorry. I couldn't put the kettle on for you here. My coffee with you. It's been a pleasure. Well,</p>
<p>**Michael Hingson ** 1:01:59
I've enjoyed it very much. I hope that you've enjoyed it listening to us. To to Derek and we talk. We'd love to hear your comments. Please feel free to reach out to me Michaelhi at accessiBe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot MichaelHingson m i  c h a el h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear your thoughts love to hear your opinions. I know that Derek would love it if you'd reach out to him. And wherever you're listening, please give us a five star rating. We value those very highly. And we hope that you'll be kind enough to give us a rating like that. And one last time. Derek, I really appreciate you being here. And this has been a lot of fun.</p>
<p>**Derek Healy ** 1:02:44
Absolutely, Michael, absolute pleasure. Enjoy. Thank you again and speak to you very very soon.</p>
<p>**Michael Hingson ** 1:02:54
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Coach and Business Development Expert with Derek Healy</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a0eb1851-6372-4c73-b43f-98f1b8842ba9.mp3?source=rss&amp;ext=asset.mp3" length="93614610" type="audio/mpeg" />
<itunes:episode>197</itunes:episode>
</item>
<item><title>Episode 196 – Unstoppable Balanced Performance Professional with Dr. Susan Lovelle</title>
<guid isPermaLink="false">https://pinecast.com/guid/04020804-7b83-4167-8481-a6af355e6168</guid>
<pubDate>Fri, 12 Jan 2024 10:00:19 -0000</pubDate>

<itunes:duration>01:09:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/11550330-5064-4dbc-bdd9-fc23d073b6f8/UM196-Dr._Susan_Lovelle-Coverart.jpg" />
<description><![CDATA[<p>I had the privilege of meeting Dr. Susan Lovelle through Facebook. While I got to know her a little during our initial conversation I had no idea of how many great and universally usable life suggestions and observations she would provide us all during our episode that you now get to explore. Susan knew from the age of six years old that she wanted to be a doctor. However, along the way she also discovered ballet and was a professional ballet dancer for nearly 17 years. As Susan explains, any kind of such an activity as ballet takes a toll on the body. Near the end of her ballet career she ended up being in the hospital intensive care unit three times. She then began to realize that something had to change.</p>
<p>She remembered her interest in being a doctor and went back to become a physician. After experiencing many rotations she settled on becoming a plastic surgeon. I leave it to her to tell you the whole story.</p>
<p>After working in plastic surgery for 20 years she decided she needed to go in a new direction and became a life medicine professional. Dr. Susan covers popular topics that directly affect productivity and well-being, from work-life balance strategies to the significance of self-care. She emphasizes the impact of personalized nutrition, sleep, and hormones on productivity and energy levels, while also offering effective stress reduction techniques to cultivate a more balanced life.</p>
<p>Our discussion is quite straight forward, down to earth and full of ideas we all can use. Dr. Susan has quite an engaging persona about her which will, I am certain, draw you in. I hope you enjoy her observations.</p>
<p><strong>About the Guest:</strong></p>
<p>Dr. Susan Lovelle, a former plastic surgeon, is the Founder of Premiere Wellness and Balanced Performance, offering all-in-one lifestyle health solutions for busy professionals and innovative companies. She specializes in boosting their personal energy, optimizing weight, and balancing hormones to unlock peak performance in every aspect of life.</p>
<p>Dr. Susan covers popular topics that directly affect productivity and well-being, from work-life balance strategies to the significance of self-care. She emphasizes the impact of personalized nutrition, sleep, and hormones on productivity and energy levels, while also offering effective stress reduction techniques to cultivate a more balanced life.</p>
<p>Her unique gift is to inspire audiences to prioritize their well-being and embrace a lifestyle that nourishes them holistically throughout each of the 1440 minutes in their day.</p>
<p>Dr. Susan has been featured on The Doctors, the docu-series <em>Exhausted</em>, Lifetime TV, Forbes, KNOW Women, and Good Morning Washington. Her book, <strong>Thrive! The Five-Week Guide to Mastering Your Energy At Any Age</strong> is available on Amazon.</p>
<p><strong>Ways to connect with Dr. Susan Lovelle:</strong></p>
<p>Phone:  919-925-5910
Email:  <a href="mailto:drlovelle@premierewellness.com" rel="nofollow">drlovelle@premierewellness.com</a></p>
<p><a href="http://www.premierewellness.com" rel="nofollow">https://ww.premierewellness.com</a></p>
<p><a href="https://www.linkedin.com/in/drsusanlovelle/" rel="nofollow">https://www.linkedin.com/in/drsusanlovelle/</a></p>
<p><a href="https://www.facebook.com/premierewellnessdrsusan" rel="nofollow">https://www.facebook.com/premierewellnessdrsusan</a></p>
<p><a href="https://www.instagram.com/premierewellness_" rel="nofollow">https://www.instagram.com/premierewellness_</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hi once again, and welcome to another episode of unstoppable mindset. And we're recording this in later in 2023. But this is going to appear to you in 2024. Can you believe it? It's been two and a half years since unstoppable mindset began in August of 2021. Geez. Well, anyway, we are so glad you're here. And today we're talking with Dr. Susan Lovelle. And Susan is the founder of Premier wellness, which is changing its name to advance performance, balanced performance. And she'll have to tell us why she's changing the name. But I see that happening all the time. My blindness was caused by something that used to be known as retro lento fibrodysplasia. And somewhere on the line, they changed the name to retinopathy of prematurity, and I got it, that's fine. But gee, I loved retro retro Fibro pages. So I still don't know why they changed the name, but I'm sure they'll say it was more accurate. And who knows what, but people send up to change names. What do you do? Anyway, we are so glad that you're all listening. And Susan, we are very grateful that you're here with us today.</p>
<p>**Dr. Susan Lovelle ** 02:34
I'm excited to be here. Thank you so much, Michael.</p>
<p>**Michael Hingson ** 02:37
After that long dissertation about grousing about name changes. Well, why don't we start by I love to do it this way. Why don't you tell us some about some of the early Susan growing up and all that sort of stuff?</p>
<p>**Dr. Susan Lovelle ** 02:52
Oh, goodness, I</p>
<p>**Michael Hingson ** 02:53
know. Does that take back memories? Or what does? It</p>
<p>**Dr. Susan Lovelle ** 02:57
does? Well, I grew up in Brooklyn, New York. And before we left in the 2020, no 2002, we lived in four out of the five boroughs, both my husband and I, but grew up in Brooklyn and loved it. I knew though at the age of six that I was going to be a doctor because I used to have a sore throat all the time. And so whenever I didn't want to go to school, I would say, Oh, my throat hurts and it was always read. And so they take within a doctor, the doctor will say yeah, she's got, you know, the sore throat, and I got to stay home. But I also fell in love with my pediatrician. And I told him at the age of six that I was going to be a doctor. And he said at that time, okay, when you're ready, you come back and literally 20 plus years later, when I decided to go to medical school, I went back he was still in practice. And he actually wrote me a letter to get me into medical school. So I think that a lot to do with me getting in. Wow. Yeah. Nice to have friends. Yes, yes, it was. But in between six years old and going to medical school, I was a professional ballet dancer for 17 years. And that was because Saturday mornings, I used to get up and watch television and watch cartoons all day. And my mom was like, oh, no, no, no, this is not what you're doing. You're going to be doing something of value. And so she started taking me to dance classes. And I fell in love with ballet. And I ended up with the Dance Theatre of Harlem traveled the world with them to Europe, the Caribbean all over across the United States. And it was a total of 17 years that I danced professionally. Wow. Yeah, yeah. And then, you know, anything hard on the body dancing is sports, our you know, professional sports, anything like that. You can't do it forever. And so it got to the point where I knew I wanted to do something else and I remembered Medicine. And so that's when I decided to take all my classes. You know all the pre med classes that I needed and went back and got that letter and went to Columbia medical school in New York City. Dropped</p>
<p>**Michael Hingson ** 05:13
the sore throat excuse.</p>
<p>**Dr. Susan Lovelle ** 05:14
I did I did.</p>
<p>**Michael Hingson ** 05:19
That, that is pretty cool. And so you went off to medical school? Well, before we get there, have to ask since you've lived in for the five Bureau boroughs? Yes. Where are the best bagels? Oh,</p>
<p>**Dr. Susan Lovelle ** 05:32
definitely Manhattan. H H and H bagels. That was that was at least what I was there. That was where you went. They used to have lines around the corner for H and H bagels. Loved</p>
<p>**Michael Hingson ** 05:43
nowhere, whereas H and H I have? Well, they're</p>
<p>**Dr. Susan Lovelle ** 05:47
usually on street corners. I mean, they may I think they had one store where like I said the line would be around the block. But they would also sell them on like these little stands will be on the corner and you would just get this spectacular bagel off of cart. They were just amazing.</p>
<p>**Michael Hingson ** 06:07
I will have to get back there sometime and see if they're still around. Now I'm intrigued. I used to get Einstein Brothers Bagels in New York. Yes. Yeah, we visited Salomon Brothers and when they were still around and and so we went to Einstein, of course, part of the issue was they were fresh, which is really what helps the the flavor.</p>
<p>**Dr. Susan Lovelle ** 06:29
Oh, yeah, you got to get them like right out of the you know, right out of the office.</p>
<p>**Michael Hingson ** 06:33
We used to when I was growing up go to a bakery in Palmdale, California where I grew up on Saturday mornings, we would get rye bread literally. So hot out of the oven. They couldn't put it in plastic wrap. So it came in paper bags. And all that. took it home, put butter on it. And a whole loaf did not last the whole family very long at all. Of course not good. Bread is great. Yeah. And I love to still do that with a bread machine. But so it's not quite the same, but not bad, either. No, it's not. And then I also, I buy stuff from a company called Wild grain which makes sourdough products. And they par bake it and then they send it to you frozen in dry ice. So you have to finish cooking it. So you get all the benefits of bread hot out of the oven, which is wonderful. Yes, yes, yes, yes. Well, okay, so you went to medical school? And what did you decide that you were going to focus on in medical school, having been a ballet dancer and all that stuff.</p>
<p>**Dr. Susan Lovelle ** 07:36
It was very interesting, because when I first went, when I went to medical school, I thought I was going to be a neurologist. There are some neurologic things that have been in my family for decades. And so that's where I started. And then I, when you're in your third year of medical school, you rotate through all of the different specialties. And I rotated through surgery, and I was like, wow, this is like the best thing ever. And then in the fourth year, you get to try different specialties within surgery. And I, when I did surgery, it was really fun. But there were a lot of sick people. And then I did plastic surgery, I did my plastic surgery rotation. And that was like the ultimate people would come in one way you did their little thing. And then they went out a different way. They were happy, they were healthy, because you couldn't have plastic surgery if you weren't healthy. And I just said, this is what I'm going to do for the you know, for my career, and that's what I did for the next 22 years. Wow.</p>
<p>**Michael Hingson ** 08:40
And, and enjoyed it</p>
<p>**Dr. Susan Lovelle ** 08:42
and loved it. Loved it. And still, if I could still do just the surgery without all the other stuff. I might still be doing some surgery. What what other stuff? Well, you know, charting and all of the regulations that have changed since when I first wanted to medic medicine. Yeah. It's changed a lot. Unfortunately.</p>
<p>**Michael Hingson ** 09:03
I'm a fan of old radio shows and listened a lot to Gun Smoke. And of course, doc on Gunsmoke. And you're right. He never complained about charting and doing all those other sorts of things. Not at all, not at all. a simpler time, as they say was yes, it was. Did you ever do any plastic surgery on anyone who we would all know?</p>
<p>**Dr. Susan Lovelle ** 09:27
Well, no, there was some that were kind of known in their fields. Let's put it that way. So yes, yes.</p>
<p>**Michael Hingson ** 09:36
Well, that is kind of cool. Yeah, it is. And, and you enjoyed it. What really made it special for you that made you feel besides the fact that you got to deal with healthy people?</p>
<p>**Dr. Susan Lovelle ** 09:49
Well, I mean, it was also the other big reason that I went into plastic surgery was because you also rotated I mean, I also rotated through internal medicine, family medicine. And I knew that that wasn't what I would like to do, because people would come in with a particular condition, say they came in with diabetes or high blood pressure. And you would give them a pill or whatever. And then they would go away. And they would come back the next month, with exactly the same thing going on if they weren't even worse. And I said, I can't do that for the rest of my life. I wanted to make changes in people's lives. And so that was the other main reason that I went into surgery and specifically plastic surgery because I wanted to be able to help people change. And that has so much to do with what I do now. So</p>
<p>**Michael Hingson ** 10:38
you did plastic surgery for 22 years, and I appreciate that. But what What made you change</p>
<p>**Dr. Susan Lovelle ** 10:45
that into what I do now today, it was actually a first it was a personal change. And so if you can imagine, as a plastic surgeon, you're busy, you know, you're in the operating room for hours on end, some of my cases were 368 hours, I think the the record, there was a 24 hour case. So can you imagine it's this was teens, it was three different teams. But 24 hours, we were working on the sprint, so long cases, very grueling. And for the last two thirds of my career, I was a solo plastic surgeon without any other plastic surgeons nearby, you know, the closest would have been maybe a half hour, 45 minutes, very unlike, say, New York City. And so I was very busy in the operating room all day long. But then especially, you know, a little while ago, and maybe 1015 years ago, I'm still raising my children as well. And so I would operate all day or being seeing patients all day and then come home. And then I was still taking care of my kids because I didn't want them to suffer because I chose to be a plastic surgeon. So now I'm a soccer mom go into debates and ballgames and things like that. Which would have still been okay, if if I weren't the only plastic surgeon in the area. And so when you are at two o'clock in the morning, when the child gets bitten by a dog or falls off the table and gets a cut on their face, who are they calling, they call him the plastic surgeon. So now this is me working almost 24/7 Because there's nobody else to pick up that slack for me. And so it got to be really grueling after a while. And what eventually ended up happening was I no longer was taking care of myself. So I'm taking care of my patients, I'm taking care of my family, but I wasn't taking care of myself. And that's something I see a lot with the people I work with today. In me it presented with me being very inflamed, and eventually ending up in the intensive care unit three times in the space of one year. And I tell people, you know that third time, I almost didn't make it out of the intensive care unit out of the hospital, my I had gotten septic, which is a raging infection throughout your whole body. And there was nobody watching me at the time. And if my husband hadn't come unexpectedly, to see me later that night, you know, no one would have known and I may have just slipped away. So that was my final wake up call that third time. And that's what I said something has to change. And you know, initially what I changed was how I was eating, you know, I started eating better, because I had gotten falling into that I'm busy so I don't have time to cook real meals, just eat junk food. And you know, I had gained about 35 pounds, which on a five foot two woman is a lot of weight. So you know, I started changing how I was eating and then I started moving more I started getting better sleep. And eventually I healed myself for what was going on. And I tried to do this with I wanted to show this to my my patients because this to me was the true transformation. Not just having surgery on the outside, but changing how your body is actually working on the inside. And you know people come in from plastic surgeon surgery don't necessarily want to change their diets. They just want to have this surgery. And so eventually I switched altogether to lifestyle medicine, which is what I do now.</p>
<p>**Michael Hingson ** 14:32
Where were you practicing plastic surgery that you were the only one in the area?</p>
<p>**Dr. Susan Lovelle ** 14:36
Ah, the first six years was in Elizabeth City, North Carolina. That is northeast North Carolina. And then we were we had moved out to Wichita, Kansas so I was at a place called Newton which is about a half hour outside of Wichita. And there were no other plastic surgeons. There were some in Wichita but there were nothing new He was about a half hour away. So for that 1015, almost 16 years, I was the only one within at least a half hour. Wow. It was an hour. Yeah.</p>
<p>**Michael Hingson ** 15:11
So being from New York, why did you end up going to North Carolina? And then Kansas? Yeah, yeah,</p>
<p>**Dr. Susan Lovelle ** 15:17
it was. The first move to Elizabeth City was the year after 911. And for someone who was born and raised in New York City, it, it just the city completely changed. The whole, there was so much tension was almost like it was a police state. And we just didn't want to raise our children there. And so I think we kind of went a little bit too much in the opposite direction, because when we were in that first place in northeast North Carolina, we were living right next to cornfields. So we went from New York City to living in cornfields in a county that had three traffic lights, 6000 people, and three traffic lights. So that was a bit much. The second move was the year, right around 2008. So we know what happened across the country. And in small, you know, small cities, plastic surgery. Yeah, maybe not as important. Right, exactly, exactly. So we moved to where there was a greater need for us at that point.</p>
<p>**Michael Hingson ** 16:26
Well, when September 11 happened, of course, I was there. And we were up in the tower and got out and stayed. Really not for an inordinately long time. But what happened was other job opportunities came along. We weren't afraid to be there. So I didn't get to see. However, I think a lot of the things that you saw on the times that I've been back to New York since then, it it changed. But in general, we found it to be a little bit quieter and a little bit more reflective kind of city than it that it had been ahead of time, which is also not a little bit of a surprise.</p>
<p>**Dr. Susan Lovelle ** 17:07
Oh, yes, definitely right after a head was very, very much reflected very quiet. And everything was that later aftermath of honestly, maybe the fear. You know, growing up in New York, I tell people that we left our doors open all day long. In our neighborhood, we didn't lock our doors, we didn't shut our doors, kids ran in and out of all of our homes, this thing in New York City, you know, but that's the way we were raised. And that is not the way it was after 911, it really changed a lot.</p>
<p>**Michael Hingson ** 17:43
I remember, for at least the first month after September 11, Rudy Giuliani was everywhere. And he really did help lift the city up, of course, a lot changed with him over the years, too, which is extremely unfortunate. And he had only kept on the path that he did, but so many people change and, and that's the other part about it. We allowed fear to overwhelm us collectively. And, and that's a problem. And now we're really allowing fear to overwhelm us. And we do so much based on fear rather than really looking at things in a in a more reflective and substantive way where you stand back and look at things now we go, well, this person is clearly in the know and telling us what we need to know. So we're not going to believe anything else. And that is so unfortunate.</p>
<p>**Dr. Susan Lovelle ** 18:40
It is we've we've if you look about we've collectively stopped using our minds, our individual minds, and we've started just being in collectives, you know, the group thinks this, and therefore, I must think that as well. Yeah, it is, as you said, unfortunate.</p>
<p>**Michael Hingson ** 18:58
Yeah, I mean, I look at the economy, and people are saying how bad the economy is, okay. Where's the evidence of that? We're spending more than we ever have. Our income is up to above pre pandemic levels. And while some prices are up, basically most things are not and it's just crazy.</p>
<p>**Dr. Susan Lovelle ** 19:21
Exactly. Well, like you said, it's that that fear that kind of takes over and it blocks out reason. Good</p>
<p>**Michael Hingson ** 19:30
does. It does, definitely. And and that's why I started in during the pandemic, and it's going to come out next year. I'm, I talked a lot about not being afraid, on September 11. And that's because I learned what to do. I understood the process, and really created a mindset that said, You know what to do in an emergency, and if the building comes down, and Rania, there's nothing you're going to be able to do about it anyway. So you might be afraid for that last second before tons of stuff falls on you, but, but you know what to do. And so I was able to escape. And what I've realized over the years is I've never taught other people how not to be blinded by fear as I describe it. And so we wrote a well, we're just about done with it a new book, entitled live like a guide dog, which talks about the lessons to learn about fear from my eight guide dogs. And then we also had a breeder dog for guide dogs for the blind to talk, who was also part of the family who became my wife service dog, Karen was in a wheelchair her whole life. And being Fantasia figured out how to fetch things for her and do other things for her. But all of these dogs had so many lessons that I observed and helped me understand how to live and not be afraid, or how to be afraid. But how to use that fear and focus it and not be blinded by it or paralyzed by it or overwhelmed by it, or however you want to say it.</p>
<p>**Dr. Susan Lovelle ** 20:59
Oh, well, I will be looking out for that book.</p>
<p>**Michael Hingson ** 21:03
plan is for it to come out in the July timeframe.</p>
<p>**Dr. Susan Lovelle ** 21:08
Oh, so soon? Yeah. Well, I say that because the years go by so quickly.</p>
<p>**Michael Hingson ** 21:13
I know don't Yeah, time flies. It does. It does. But But I think that we we really have just allowed fear to completely take away our reason. And it's so unfortunate that so many people don't want to think for themselves anymore. And we're better when we think for ourselves, and really draw conclusions based on solid evidence and real things.</p>
<p>**Dr. Susan Lovelle ** 21:40
Absolutely. Absolutely.</p>
<p>**Michael Hingson ** 21:42
So you went off and you decided that while you had been doing plastic surgery that things were happening to your body. And so that's what sort of made you decide to change.</p>
<p>**Dr. Susan Lovelle ** 21:53
Yes, that was the that was the beginning. You know, when I had to is metal fact, when I came out of the hospital, the that third time, I was so exhausted, so weak that I had to have a couch, put in my office right next to my exam room. So I used to have my exams at one end of the hall. And then my office would be at the other end of the hall. And so when I was feeling well, I would walk back and forth, you know, in between patients. Well, after that third time, I was so exhausted that I had to have my couch moved to the the office right next to where I saw people, so that all I had to do was walk out of the one office and into the next one out of one room and into the next so that I could sit there and rest before the next patient came in. And that was ridiculous. And so that's when I knew I had to change what I was doing. Because, you know, it is something that I see in a lot of the executives that I work with a lot of the the people that I work with, where we're so focused on doing what we do, you know, doing what we love to do, not wanting to stop that when our health starts to suffer. We ignore it until it's a disaster. You know, some people call it burnout. Some people call it a breakdown, whatever you want to say that your body breaks down, your mind breaks down or both. You know, we keep going until we can't anymore. And what I want is to get people to understand that we can get ahead of that. We don't have to wait until it's it's a disaster or a bad thing.</p>
<p>**Michael Hingson ** 23:33
All too often it sneaks up on you because it's happened so slowly. Yeah. And we tend to not be nearly as aware of our bodies as we should be. I remember when Karen became ill in 2014. She had bronchitis. And it kept getting worse. And she said no, it's going to get better. And I had to actually go out of town and while out of town. It really got worse. And her sister who was a CCU nurse, actually, I called her and said this is going on and she called Karen and listened to her for just a few seconds and said either you call an ambulance and go to the hospital or I will and they she went in and they said it was the fluid first and didn't do a lot. But they monitored her. So that was on a Saturday and Sunday. Suddenly they had to put her in the ICU intubate her she had double pneumonia and acute respiratory distress syndrome. No. Yeah. Oh my goodness. What what I learned, what I learned is that pneumonia can really sneak up very quickly because I say, Well, you didn't see any of that Saturday and the doctor said No, it wasn't there.</p>
<p>**Dr. Susan Lovelle ** 24:49
Wow. Well, yes, it can. It can it can definitely blossom and bloom very quickly. But you know, that's that's one of the other things is that it's You know, you luckily your wife had somebody who could hear her and told her, you know, told her what to do. But a lot of us don't. And so one of the things that we need to be able to know is what our own bodies, what our own bodies are trying to tell us. They're feeling well, when they're working well, and when they're not. And whether or not then we need to be able to go and get help. But</p>
<p>**Michael Hingson ** 25:22
she wasn't listening to me, which was unfortunate. But but her sister gave her an ultimatum. But it was so bad. Her lungs were like 90% occluded, and they actually had to use an incubator, and have a peeps level of 39 just to get air into her lungs. Wow. Yeah. And you know, normally that would just explode lungs and badly. But, but she did come out of it. And family then convinced us we should move from Northern California to Southern California. We love Northern California. But we moved to be closer to family. And it's worked out very well. It's worked. I was</p>
<p>**Dr. Susan Lovelle ** 26:02
wondering if there was a difference between the you know, the northern, because the weather is different, too. I didn't know if that was it? Well,</p>
<p>**Michael Hingson ** 26:07
and we live in a town that's 20 150 feet above sea level. And so it's it's different than like LA because we're up in what's called the high desert. So for example, this morning, it was down to 40 degrees. And, and we we we do put up with cold weather.</p>
<p>**Dr. Susan Lovelle ** 26:28
Even in Southern California, I guess, okay, okay. Yeah, it happens. Where we are now in North Carolina. It's getting into the 40s in the mornings, too. And we're like, Whoa, this is this is kind of nippy here. Yeah. But that's okay. To cope.</p>
<p>**Michael Hingson ** 26:44
Well, and, and unfortunately, Karen's body finally just she was in a wheelchair her whole life. And her body just finally kind of started giving out and we lost her last November 12. So it was a year on Sunday. And as I tell people, she's still around. And if I don't behave, I'm going to hear about it. So I try to make sure I'm a good kid. Definitely, definitely. Yeah. But we're in a house that we built together, we had it made completely accessible. And it's well insulated. And it's got solar. So</p>
<p>**Dr. Susan Lovelle ** 27:18
we do Okay. Excellent. Excellent.</p>
<p>**Michael Hingson ** 27:22
Well, so you, my gosh, you've had essentially three careers to a degree, although plastic surgery and life medicine are sort of similar, but you made this jump from belay to medicine, which is a huge thing. And you explain a little bit about that. But tell us more about life medicine, and what that's really about. And you know, we can we can obviously spend some time talking about that,</p>
<p>**Dr. Susan Lovelle ** 27:46
Oh, absolutely. I love it, too. So I call it lifestyle medicine, because people will get a better grasp of what I do, it's changing things in your lifestyle that will help your health. So for instance, it's changing what you're eating. And a very simple thing that can help everyone is to eat whole foods, you know, eat foods that you actually recognize in the form that they're coming. So instead of a processed potato chip that fits all in a can, because they're all the same size, eating a potato, an actual potato. So that's like one of the biggest things you can do that will change your change your health. As far as movement, a lot of us think that we have to go to the gym and spend hours in the gym every day. Well, we don't, we just need to get up and move ourselves. You know, sometimes what we do in Premier wellness, which is now balanced performance, and I'll tell you why that is the wall in a second. What we do there is just have people move, say every hour, get up in the mood for an hour for a minute or two. And if you do that throughout the day, by the time you get to the end of the day, you have booked yet 30 minutes that is recommended that we all do sleeping more, you know getting your hormones in shape, lowering your stress levels, these are all very simple things that we we kind of pushed to the wayside or they aren't very important, but they have a huge impact on our health going forward. So that's lifestyle medicine.</p>
<p>**Michael Hingson ** 29:19
Well, I will admit that I still from time to time eat potato chips. And that's a good thing. But I can go to Costco, but I can go to Costco and buy a bag of ruffles. And it will last a month to six weeks.</p>
<p>**Dr. Susan Lovelle ** 29:37
Oh my goodness are longer.</p>
<p>**Michael Hingson ** 29:43
Because I love I love to eat more whole foods. I don't need probably as many like baked potatoes as I should. But I just don't need that many potatoes in general. But by the same token, I hear exactly what you're saying. What about things like so Sweet potato fries I hear a lot of people say, Well, they're they're healthy. They're okay. Yeah.</p>
<p>**Dr. Susan Lovelle ** 30:04
So here's the thing if you're making them yourself Absolutely, yes. However, if you're buying them at, you know, like a regular restaurant or something or even frozen in the in the frozen department, they often put additives so that they don't stick together. So yes, the sweet potato part of it is fine. But what they do to make the fries not stick together in the bag can be not as healthy. So it's really a matter of reading what the ingredients are, and also the oil that they're frightened. But we don't want to go too far down, down, down into the weeds. But different oils have different price, you know, do different things with your body. As far as inflammation. I</p>
<p>**Michael Hingson ** 30:48
use this new oil called airfryer. Yes, yes, exactly. So they're oxygenated. And I we got an airfryer, about three years ago. And I think actually, for the first time, in four or five months, I actually turned my oven on because I had something that I wanted to do in the oven as opposed to the airfryer just because I thought it wouldn't fit in the air fire. But I love the air fryer. It's one of these that does everything from baking to boiling and air and and even air frying. So it is my main say for cooking and love it. Oh,</p>
<p>**Dr. Susan Lovelle ** 31:26
they're wonderful. And you use so much less oil and you still get that crunch, which is what I think most of you really want. We don't necessarily want all of the fat. We just want the crunch.</p>
<p>**Michael Hingson ** 31:36
Yeah. Well, I don't use any oil when I'm using the airfryer. Cuz I don't see any any need to do that. Yeah. And it tastes pretty good. It does. It does. But I hear what you're saying in general. What about things like he teaching people to be more introspective and reflective during the day to one of the things I tell people and we talked about it in the book is about slowing down taking time at the end of the day to think about what happened. Don't view things as failures or negative view things as learning opportunities. And even the things that you did really well. What could you do better? The things that didn't go like you thought they should? Why? And what do you do, so that won't happen again, and take the time to do that every night? Exactly. I</p>
<p>**Dr. Susan Lovelle ** 32:23
love that, you know, the fact that you actually think about as you're going through your day. And then when you get to the end of your day, what actually happened. So it's not just a blur, because we're just talking about how fast the time goes, how fast the days and the weeks, the months go. And if you're not doing some of that introspection is gonna fly in pasture. One of the things that I like to say to the people that I work with is I call it Listen, let go and live. So you want to listen to what your body is trying to tell you, you know, just just listening, sitting down. And maybe it means taking some time off going off by yourself. And just listening. Sometimes it means writing things down, someone may not know if a particular food is is irritating them. Well, if you write it down, you can follow pattern. So listening to what your body's telling you. The second is to let go of whatever isn't serving you. And that can be hard. If there's something that we that we just love, or a you know, elbow is not doing our body's well or not doing well for us, we need to be able to let it go. So whether that's a food, or sometimes it's a job, or sometimes it's even a relationship, just being able to let things go that are no longer serving us. And then the third one is to thrive, the LIS let go and then you live and so you're going to live your own version of thriving, you know, whatever that is. And I say it is an example I use hot yoga, because I don't like being hot. I love yoga, but I do not like being hot. And so I'm not going to do hot yoga, I'm just going to let that go and live my own version no matter how many people tell me it's wonderful for you. So it's really just a matter of doing the things that are that you enjoy that bring you joy that bring your body health and vitality and life gets better like that just gets better that way. Well</p>
<p>**Michael Hingson ** 34:23
in the reality is that not every single thing works exactly the same way for every single person.</p>
<p>**Dr. Susan Lovelle ** 34:28
Absolutely, absolutely. Yes.</p>
<p>**Michael Hingson ** 34:32
And it's and it's important to to again, look and listen to your body and we just don't know nearly as much as we ought to read out.</p>
<p>**Dr. Susan Lovelle ** 34:42
Yeah, and one of the biggest things you know the the perfect diet because there is no such thing. First of all, we shouldn't be on diets anyway. But there's no such thing. It all depends on the person what their body likes what they like and we're so much Listen to this, well, I only do keto and keto is going to work for everybody or I do paleo or I do vegan, or whatever it is, we get these into these camps where we can't see what works for other people as well. What works for us, well works for us well, and we shouldn't be forcing it on anyone else. Yeah.</p>
<p>**Michael Hingson ** 35:21
And we should be open to the fact that if it's working for someone else, then that should be a good thing, which is kind of the same thing that you're saying. Exactly. Exactly. Yes, yes. But it's kind of crazy the way the way we do stuff again, it gets back to not really paying attention to the things around us. Now we know we we I think there are commonalities that are bad as you point out, eating potato chips all the time, or other things like that are not not good for you. I remember a baseball pitcher. Oh, gosh, when did Denny McLain pitch in the 60s? It's in the late 60s or mid 60s. And one of the things that he was known for was drinking 30 or so bottles of Pepsi every day, which did affect his teeth after a while. Oh, he did win 30 games one year, which is why he was very famous. But still. Danny? Danny drank a lot of Pepsi. I you know, I have just never been much of a soft drink drinker like that.</p>
<p>**Dr. Susan Lovelle ** 36:28
Exactly. Yeah. Well, would you say that I have. I have my my very first client used to drink 25 cans of diet cola every single day. 25 cans so didn't want her teeth. But it sure didn't knock her energy out. Because she thought that was the only way that she could make it through the day. So you're right. We get into these these habits that we think are really helping us. And they don't necessarily Yeah.</p>
<p>**Michael Hingson ** 36:56
Is this the time to say that I have a friend? Who years and years ago when the LA Rams were first in LA would sit down with a case of beer every Sunday and drink the whole case while he watched the Rams game. Oh, wait, wait case? Yes. 24. Oh, my goodness,</p>
<p>**Dr. Susan Lovelle ** 37:16
I can't even make it through. I can much less.</p>
<p>**Michael Hingson ** 37:18
I've never liked beer. I love water though. I drink a lot of water during the day. And just I've always liked water. And I do drink tea in the morning. But tea and caffeine has never bothered me. But I like a hot drink. And so tea is less in the morning. Yes, right? Yeah. And it has a whole lot less calories than hot chocolate. So I'll stick with the tea most of the time. Exactly,</p>
<p>**Dr. Susan Lovelle ** 37:42
exactly. Yeah. But when we when you were talking just before about how different things can affect people differently. It reminded me of you. We've all heard the stories of people who were in their 90s who still smoking their their cigarettes and having a drink every day, but and it worked for them. But we know that that is not what works for the majority of people. So it'd be it'd be more realistic, I think. And</p>
<p>**Michael Hingson ** 38:09
maybe they didn't get cancer or anything from the cigarettes, but it doesn't change the fact of what cigarettes do to people. Exactly. And if they lived it into their 90s. That's great. One could only wonder how much longer they might have lived if they didn't do it at all.</p>
<p>**Dr. Susan Lovelle ** 38:25
Exactly, exactly. Yes. Yes.</p>
<p>**Michael Hingson ** 38:29
It's one of those things. So clearly, though, it's it's more than eating and it's an it's more than sleeping, it is really a holistic approach that we need to look at and learn about for for ourselves and figure out what works for us, right? Yes,</p>
<p>**Dr. Susan Lovelle ** 38:45
absolutely. And, you know, I tell people, when someone starts to work with us, we have a an assessment that shows them what works, what's working well in their lives and what's maybe not working so well. And then they have the option of either making the things that are working well like the best they can possibly be. Or they can start with the things that they are struggling with a little bit and see if they can get those to be better. And that's often what people will choose, you know, because they'll see, oh, my goodness, you know, I'm not sleeping well enough, or my hormones are out of order or you know, my relations, whatever it might be, they want to get those better. And so it gives them the opportunity to choose what they're going to do. And that's the main thing is because when we try to change everything all at once, usually nothing gets happening, nothing happens, because it's just too much in our bodies get overwhelmed. But if we choose one thing and work on that systematically, then we usually are able to to achieve those things going forward.</p>
<p>**Michael Hingson ** 39:47
Why is it that more traditional medicine doesn't tend to focus nearly as much on the whole idea of a holistic approach? Well, if I open up a can of worms I'm saying</p>
<p>**Dr. Susan Lovelle ** 40:02
we will, we will say that the secret Big Pharma, but no, usually, what tends to happen is that in medical school you were taught, here's the disease, here's how you treat it. Okay, here's you, here's the shot, take aspirin, exactly. Here's the therapy, the medication, the drug, whatever it might be, to fix it. And so I almost think of it as especially like when, as I was mentioning before, when people come in with diabetes, you'd give them their pill, and they'd go away until the pill didn't work. And then you give them another pill. And then finally, they're on insulin. And so it's just like this, this wheel that keeps going down and down and down. And so I think of it almost as if our health of the leaves on a tree, and when the when we don't have our health, the leaves are brown, you know, they're brown, or they're about to fall off. And traditional medicine is taking a can of green paint, and painting those leaves green again, so they look good, you know, that we're taking that medicine, the leaves look good, they look green, but they're not any healthier. And until we change, what's causing that, you know, until we change, what's causing diabetes, or the high blood pressure, whether it's stress, or sleep, or nutrition, or movement, or relationships, whatever it might be, until we change those things. We can't change the actual leaves on the tree and make them healthy again.</p>
<p>**Michael Hingson ** 41:29
Yeah. Yeah. And it's, it is it is an issue and, you know, you're right, I know that a lot of it has to do with people want to continue to sell drugs and so on. And, and, and medicine can be helpful. But are we learning collectively and medical science and elsewhere? That maybe there's there really is more to it than just taking more drugs? Or have we really started to alter our, our attitudes I'm gathering? You have an answer for that.</p>
<p>**Dr. Susan Lovelle ** 42:05
I don't think we're quite there yet. And I say that in mainly because, as I mentioned, I've been lifestyle medicine. Some people call it functional medicine, integrative medicine, holistic medicine, whatever name you want to give it, where we're not just looking to a medication or a pill to heal, we're looking at other the entire body, the mind, the soul, the you know, the everything. And it's not until it's we have these two camps still. And those of us in the lifestyle integrative side are still looked at a little bit asked once by those who do still treat with traditional medications, almost as if, you know, like, what's wrong with them? Or who do they what are they trying to do? Because that's not the way we were taught in medical school.</p>
<p>**Michael Hingson ** 43:00
And then the reality is that, I think what you would say is, there's nothing wrong with medications, but there's a lot more to keeping the body healthy than just medication. Absolutely.</p>
<p>**Dr. Susan Lovelle ** 43:14
So you know, when when someone starts to work with me, a lot of times we'll give them supplements, a specific supplement to support a need, say, for instance, they might need magnesium. And so I will give them magnesium initially, but not with a thought that they will be taking magnesium for the rest of their lives. It's still until their bodies get healthier. Whereas that's not necessarily the thought with traditional medications is that the traditional medications are thought to be the solution to the DIS ease that the person has</p>
<p>**Michael Hingson ** 43:52
rather than being a bridge. Exactly, exactly. Well, obviously, a lot of what you really encourage people to do is to change their their mindsets. Do you have a story that you can tell about any kind of a specific example where a mindset change really dramatically changed a person and obviously for the better? Oh.</p>
<p>**Dr. Susan Lovelle ** 44:18
There are so many, one of my favorite, just because it illustrates the ripple effect is a woman who had rheumatoid arthritis. And one of the first thing that we were doing that whole let's go to Whole Foods, let's get away from the processed sugars and carbohydrates. And at first it was hard for her, she said because she really really, really loved what she was eating. But she tried it for a week and felt so much better that her it's like a switch had flipped in her head. And so she was able to say okay, this is so much better for me that I'm going to come I struggle through until my body realizes that that, you know, it doesn't need this stuff anymore. And so she did. And that was, you know, she changed herself. But the thing that was so amazing was that people around her, you know, her mom saw her then eating the way she was. And her mom said, okay, you know, maybe I need to change this too, because maybe I don't have to struggle anymore, either. And so she literally had this ripple effect in her family of health. It was amazing.</p>
<p>**Michael Hingson ** 45:34
And it's nice to have a support system. So when you've got several people doing it, they obviously help each other. Yes,</p>
<p>**Dr. Susan Lovelle ** 45:40
yes. As opposed to, you know, someone else's is going to bring up the box of cookies. You know, your favorite cookie, whenever you sit down? Yes, I've had them in both ways.</p>
<p>**Michael Hingson ** 45:51
I know people think I'm crazy, but not this year. Last year, I bought a case of Thin Mints from the Girl Scouts. And I think there are still out of the 12 boxes 10 Either in my freezer or on a pantry sales.</p>
<p>**Dr. Susan Lovelle ** 46:11
Oh my goodness,</p>
<p>**Michael Hingson ** 46:12
I'm you know, it's easy out of sight out of mind. Right. So unless I touch it, I keep forgetting about it. But you know, but but I do find them up there and just plain don't go after them. They're a great treat. And and I love it as a treat. But I have grown out of needing to have lots of that stuff. And occasionally, if I catch myself really wanting to have more sugar and more of those things. It's a conscious effort, but I can stop. But the Thin Mints are still up there. And they'll they'll be devoured over time. Actually, I feel more guilty every year because I have too many boxes of statements to buy more from the Girl Scouts to support them. Oh, no. Yeah. Yeah, I</p>
<p>**Dr. Susan Lovelle ** 46:56
think we we feel especially with sugar. Because sugar really is very addictive. It's been proven to really turn certain receptors on in our brain. Yeah, but we feel that we can't do without it until we kind of get over. It's almost like we go through withdrawal. Yeah, once you get on that other side, though, you know, then you're able to say, you know, I don't really need that, and people will look at you and they'll go, really, but it's, it's true.</p>
<p>**Michael Hingson ** 47:22
So for me, I have something sweet when I want to, but I've gone days without. And, and I'm not trying to brag, but rather I understand exactly what you're saying. And it's so much better and fulfilling. Because I know that I can eat and I weigh myself every day. So I also make sure that I don't gain weight, which is another reminder. But I do like to not have to rely on eating some of that stuff. So the Thin Mints are there, but they will slowly go down. And you know, worst case, I can buy growth Thin Mints and give them to somebody else. And I've done that too. Exactly, exactly how to support the Girl Scouts. That's right. I love that got to deal with the important things in life. You know, needless to say, well, so you do you get a lot of criticism from traditional medicine Do you? Do you get a lot of people saying you're obviously a screwball, or anything like that, or</p>
<p>**Dr. Susan Lovelle ** 48:30
to my face? No. And I think a lot of that has to be, you know, I was a former plastic surgeon, and I'm a physician. But I do hear from other traditional practitioners, when they're talking about, say, a health coach or someone that they may not know that they're put down just a little bit so. And I to be honest, I do remember when I was in the hospital, and I was still trying to do both both plastic surgery and lifestyle medicine, trying to do them together. There was a little bit of friction between my practice and the hospital, because they just didn't understand the reason for it. So yeah, there is a little but I haven't been, you know, totally ground down into the ground about it. I think it really has to do with a lot of my own. You know who I was in the in the scheme of things. My</p>
<p>**Michael Hingson ** 49:28
fifth guide dog was Roselle. She is the one who was with me in the World Trade Center on September 11. And when we moved back to California, the we actually lived in an area just a little bit of ways while we were in an area called Bell marine keys, which is built to be like Venice, Italy. So every house was either on a lagoon or a waterway between lagoons and so across the lagoon from us was a family the Wilsons who among other things, had adopted rosellas father, a breeder from Guide Dogs for the Blind Seaver. So they introduced us to their vet, Dr. Cottington, who was a holistic medicine type of person. And he might as much as anything encouraged Eastern medicine even on Roselle, it very various times, and there were some times that she needed supplements and so on. And so I got a really great opportunity to learn from him. Both in terms of dealing with Roselle, but obviously other things that helped philosophy that I was able to adopt, and Karen was able to adopt in our lives because he made such a difference in Ravel's life. Hmm,</p>
<p>**Dr. Susan Lovelle ** 50:40
I love that. Yes.</p>
<p>**Michael Hingson ** 50:43
was kind of cool. So what today, would you suggest to people as initial steps to starting to overcome maybe some of their health issues or deal with getting their life more in balance?</p>
<p>**Dr. Susan Lovelle ** 50:58
Whoo, I love that question.</p>
<p>**Michael Hingson ** 51:02
If you have besides eating bagels from New York,</p>
<p>**Dr. Susan Lovelle ** 51:05
that's where you gotta you gotta eat New York. What I would say first is to know your numbers. Okay. And I say that because I deal with so many people who have no idea what their blood sugar is, or what their hemoglobin a one C is, which is, you know, related to your blood sugar, they don't know what they're, you know what their cholesterol is, or they just don't know. And if you don't know, you can't change things you can make better if you don't know. So just to know, a lot of times, what I hear is, Well, I had my blood work drawn, but my doctor told me everything was fine. So I didn't even look. Instead, you are your own, you are your best physician, you know your body best. And so when you know your numbers, when you know the trends that you're seeing, you know, because it's trends about trends as well, if if every year you know your blood sugar's getting a little higher and a little higher and a little higher, eventually is going to flip over that where it's not okay anymore. So looking at trends is so important. So that's the probably the very first thing. And you know, once you've got that and in, and sometimes it requires a little push with your primary care, to ask them to really explain your labs and not just say everything's fine to really explain them, and to have them look at optimal levels, not just normal levels, because there's a lot of what I call dis ease in the normal in that normal range. So we want numbers that are optimal for our bodies. That's probably the first thing. And then the second is, like I said, start listening to what your body's telling you. So if you're exhausted, why are you exhausted? Is it that you're not sleeping enough? Is it you're not eating well enough? Is it that you're that you're running yourself ragged? Is it that you have too much stress? Why are you tired? So don't just accept the symptom, but try to start delving deeply into why you have that symptom?</p>
<p>**Michael Hingson ** 53:10
Well, the the interesting thing, in what you're saying about all that, at least from my perspective, is that I love numbers. And I, personally, fortunately, have a medical plan that allows me access to automatically all of that we use Kaiser. And so whenever we go and do lab tests, all the results are sent to or are stored in our records. And we get messages to say, here's Here are the numbers. And I always look at the numbers. And I think that's extremely important to deny. I don't remember what my cholesterol is. I don't remember the number right now. No, no, but I also know that it was considered to be well within the normal range. And and whether I'd call it optimal or not, I don't know, it could be considered that it was but I appreciate what you're saying. And it's really important to, to know the numbers, and to get the data for yourself, even with your doctor who may be a great expert. You still need to know that information directly.</p>
<p>**Dr. Susan Lovelle ** 54:19
Yes, yes. Yes, absolutely.</p>
<p>**Michael Hingson ** 54:23
And that's all happen happens all too often that we don't get the numbers.</p>
<p>**Dr. Susan Lovelle ** 54:29
Mm hmm. And the other thing is that the the second part of that is, we often believe that if mom had diabetes, I'm going to have diabetes or dad had high blood pressure, I'm going to have high blood pressure. And so the second thing that I always share with people is that you are your own person, and you can change what your genetics are how your genetics are expressed. So you can't change your genes, but you can change the way they are expressed. So you don't have to just because everybody in your family has diabetes, that does not mean that you have to have diabetes. And so just knowing that you are the captain of your own ship, if you're going to put it that way for your health,</p>
<p>**Michael Hingson ** 55:14
well, so if everybody in your family has diabetes, it seems to me what you need to do is to, if you're truly concerned about it, and want to address it, start to look at what your options are. And then it also goes back to the numbers, keep an eye on the numbers to see if you're really having a positive effect on your body. Exactly,</p>
<p>**Dr. Susan Lovelle ** 55:36
exactly. What are the anyway, there are some new technologies out there now that that make it so much easier. Because before, if you want to know your blood sugar was on a routine basis, you have to stick your finger and let's be honest, that's not fun. It's not fun. But now they have little devices that you can put on your arm. And it will tell you continuously, what your blood glucose is for a period of two weeks. So you can do something like what happens when I eat this particular food? What does it do to my blood sugar, and then you can change your meals and your and your nutrition? Depending on real data, not just guessing or, or looking at what somebody else is saying that you should do, you're going to see what your body particularly loves.</p>
<p>**Michael Hingson ** 56:25
And, yeah, obviously, how it's affecting you and act accordingly. Again, it gets back to do the basics yourself.</p>
<p>**Dr. Susan Lovelle ** 56:32
Exactly, exactly. What should people do more</p>
<p>**Michael Hingson ** 56:36
in the community and getting more community support to help them deal with with issues and help the community deal with issues? Yes,</p>
<p>**Dr. Susan Lovelle ** 56:44
yes. I like to look at the blue zones as a as the beacons, you know, as far as community is concerned. So the blue zones are these areas around the world where people consistently live into their 90s and are healthy, you know, so they're not just clicking through and barely making it, they're living full and vibrant lives well into their 90s. And one of the things that they noticed, one of the big things that they notice is they all have strong communities. They all you know, they have families, that groups that all live together, work together, enjoy life together. And so when we bring those things back to our environments, it just changes. You know, I asked people do you know your neighbors? Do you know the people in your in your neighborhood, and if not, go out and start introducing yourself, start becoming connected with the people in your area, so that you will all can support each other going up. If that doesn't work, then you go and find things for groups that you're in things that you're interested in, you know, whether it's one golf, not a golf, baby music, or my husband and daughter just joined in astronomy astronomy group, I mean, it's just a lot of you join what you're interested in and grow together. So that's a huge thing for community.</p>
<p>**Michael Hingson ** 58:16
You have a family, which is cool. How do you deal with personal life balance and balancing that with professional work?</p>
<p>**Dr. Susan Lovelle ** 58:23
I do is so much better now. Well, when I didn't do it so well, it's when I was burning the candle at both ends, you know, I was the surgeon they everything all day, and then the mom and thing all night, that does not work. What I have learned since then is that there is balance and what balance is is not necessarily going to do everything exactly even all the time. What it does mean though, is that some days your work is going to take precedence. Some days, your family's going to take precedence, and you need to be able to alter your life in a way that that's possible. So if you're in a position or a job or something where you can't make that change, then maybe it's time to start looking at a way to make that happen. Maybe it means you need to move your job maybe it means you can change your job or you know, change things within your job. But it's balanced is all about give and take. And you know especially now I think a lot of us are you after the last couple of years with working from home. A lot of us got into that thing where work and home were just one big conglomerate, you know that sort of thing. And we need to be able to separate it so for me when I'm working at home, I have a hard stop. You know I stop at and I will determine whether it's five o'clock six o'clock, one time to 7pm but whatever it is, that's when when it stops and then then I I'm home, even though I haven't left the location that I'm home. And if you don't do that, then you do get into that place where it's just 24/7 nonstop. And that's not sustainable. That doesn't help at all. Yeah,</p>
<p>**Michael Hingson ** 1:00:13
it really doesn't. What are some innovations that you're seeing some positive innovations that are really helping move the whole concept of wellness forward?</p>
<p>**Dr. Susan Lovelle ** 1:00:23
Well, the things like the the continuous glucose monitor that I just shared with you, there's more technology now that we can use. So that's, that's a good thing. I do like to caution people, though, because I am a, I'm a tech nerd kind of that you don't want to just depend on those as well. So even you know, no matter how good the tech is, there are things like another thing that I use is what's called a brain tap. Where are you using light and sound and beats, to help reduce your anxiety to increase motivation to increase sleep better, things like that, that there are technologies that can assist you in getting your body healthier and stronger. So those things are just amazing that they're coming out now as well. But I say with everyone that they the most important thing is knowing what works for you. And working with that first. I</p>
<p>**Michael Hingson ** 1:01:26
love that people are also starting to learn or some people at least are starting to learn more about things like meditation, oh, seeing the value, which goes back to being reflective, introspective, and so on, but that they're recognizing that taking that time to meditate is extremely important. Yes,</p>
<p>**Dr. Susan Lovelle ** 1:01:43
yes. And it's interesting, you should say that was, I didn't even that didn't come to mind. Because that's so long been a part of what I do. I think about it. But yes, definitely meditation. However, what I do hear a lot, especially from people who are busy, and haven't yet learned how to slow down and de stress, they're like, I can't meditate, you know, I'm tired, I am too busy, I can't stay quiet enough to do that. And that's why I felt sometimes the technologies can help a little bit because they get past that you don't just listen, you know, and it's going to take you there. Once you get to that point where you can, where you know what it feels like to slow down, slow your breath, slow your heart, slow your brain pattern where you slowly be able to do that, then you can go into something like the traditional meditation and reap the benefits there as well.</p>
<p>**Michael Hingson ** 1:02:39
How do you stay resilient, you must have a mantra or something that they you use or a philosophy they use to keep yourself resilient and positive in life.</p>
<p>**Dr. Susan Lovelle ** 1:02:47
You know, it's funny, it's what I was thinking about that it's nothing lasts forever. That's it. Not the good stuff, but not the bad stuff either. So life Life flows, it ebbs and it flows and you go with that flow,</p>
<p>**Michael Hingson ** 1:03:01
and the good stuff changes. That doesn't mean that it's going to go away. It's going to be different good stuff. Exactly.</p>
<p>**Dr. Susan Lovelle ** 1:03:08
Exactly. And I I'm probably a Pollyanna anyway, by heart, but that that has taken me quite away.</p>
<p>**Michael Hingson ** 1:03:20
We named the book that's coming out live like a guide dog, because one of the most important things is dogs live in the moment. Dogs don't do what is. And it's something that I learned after September 11. When we were concerned about how all of that would affect Roselle, I talked with the guide dog trainers and they said, did anything affect her directly? Did she get hit or anything? And I said no. And they said, well, then it's done. It's over for her. It's all gone. Wow. That's Wincham, which is so true. We we worry about all the things that we don't have any control over. We're afraid of so many things. And as is pointed out so often, none of those things ever come to pass. We just worry about things way too much.</p>
<p>**Dr. Susan Lovelle ** 1:04:03
Yes, yes. I think there's a saying this is where he is just praying for things you don't want. Yeah.</p>
<p>**Michael Hingson ** 1:04:10
Yeah, absolutely true. Well, this has been really fun. I've enjoyed it. I hope you have if people want to reach out and find you how do they do that? Oh, boy. Well, let me go ahead and answer that. And then I have one more question.</p>
<p>1:04:26
So that actually leads into what I was saying. I was gonna mention before why we switched our name. That's what I was just gonna ask you Yeah, we're in the process of switching our day from premier wellness to balanced performance. And the reason was premier wellness is we thought kind of generic and speaking about wellness and it was a good thing and loved it had been that for six years. But what we found people are really looking for they want the balance in their lives, and they want to be able to perform they want to be at the top of their game. both at work, but they also want to be, I call them the superheroes at home, you know, they want to have both, but they want it with balance. And so we have literally literally in the process of changing the name of our company to balanced performance, because that's what we're going to teach you or help you and assist you to get to. So by the time this comes out, which will be mid January, we will be balanced performance dot Pro, as in balanced performance professionals. And that's where you'll be able to find us.</p>
<p>**Michael Hingson ** 1:05:34
Wow, so people can go to balance performance dot Pro. Correct. And are you on things like LinkedIn and so on where they can find you or I</p>
<p>**Dr. Susan Lovelle ** 1:05:43
am on LinkedIn. I'm Dr. Susan Lovelle on LinkedIn. L O V E. L L E. Okay. Dr. Susan Lovelle Dr. Susan Lovelle, we're on Facebook, it is still premier wellness. Probably by then that will also be switched over. Well, I'll give you the info. And we're on Instagram as well. And that's pretty rare wellness underscore at this point. Yeah. Well,</p>
<p>**Michael Hingson ** 1:06:11
thank you very much. I hope people listen and they'll reach out to you do you work with clients all over? We</p>
<p>**Dr. Susan Lovelle ** 1:06:18
work all over if they're out of this state out of North Carolina. I can work either as just a simple consultant. Or if they want to work with me one on one as me being their lifestyle physician, they would have to meet me details. They would have to meet me at least once in North Carolina or meet once in person. And then we can do the rest virtually. Cool. Yep.</p>
<p>**Michael Hingson ** 1:06:41
Well, every one, there you go. So meet up with Dr. Susan, I think it would be a lot of fun. And I've enjoyed very much and value very much all the insights that you brought us. So thank you for being here. And I want to thank you for listening. Hope that you enjoyed this. I'd love to hear from you. Please email me your thoughts, your observations, your comments. You can reach me at Michaelhi, m i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o n all one word. So wherever you're listening, please give us a five star rating. We value the ratings. We love them. And we love hearing your thoughts and your feedback as you're getting ready. So please do that. In wherever you're listening. We really appreciate it. And I'm sure Dr. Susan does as well. And and again, one more time. Susan, we really appreciate you being here. And thank you very much for your time. </p>
<p>**Michael Hingson ** 1:07:42
Thank you so much, Mike.</p>
<p>**Michael Hingson ** 1:07:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Balanced Performance Professional with Dr. Susan Lovelle</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/04020804-7b83-4167-8481-a6af355e6168.mp3?source=rss&amp;ext=asset.mp3" length="67196886" type="audio/mpeg" />
<itunes:episode>196</itunes:episode>
</item>
<item><title>Episode 195 – Unstoppable Inclusion Advocate with Katherine Magnoli</title>
<guid isPermaLink="false">https://pinecast.com/guid/15fcc82a-5203-4f06-a62e-1b8963cdd95b</guid>
<pubDate>Tue, 09 Jan 2024 10:00:52 -0000</pubDate>

<itunes:duration>01:09:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2f740876-9640-446a-b795-f2ad27af6303/UM195-Katherine_Magnoli-Coverart.jpg" />
<description><![CDATA[<p>Katherine, (Kat), Magnoli grew up in New York and definitely has an unstoppable New York attitude. At birth it was discovered that Kat was born with Spinal Bifida. As a result, she is a paraplegic and uses a wheelchair. Unlike many, Kat’s parents fully embraced Kat and the many gifts she has exhibited over her 39 years thus far.</p>
<p>In grammar school Kat experienced a number of bullying events, but worked through them with the help of her parents. Those childhood experiences and others Kat will describe shaped her decision to advocate for persons, especially children, with disabilities. She works a great deal to advocate on behalf of children with autism.</p>
<p>As we learn during our conversation, we share in our own ways many similar experiences especially concerning how people react to disabilities. Also, both of us are authors. I leave it to Kat to tell you about her books which you can procure.</p>
<p>If all her advocacy and writing work aren’t enough, Katherine is Miss Wheelchair Florida for 2017. Is that cool or what?</p>
<p>I believe you will enjoy our conversation during this episode and I hope you come away with a deeper understanding about disabilities on all levels.</p>
<p><strong>About the Guest:</strong></p>
<p>Katherine Magnoli is an inclusion advocate. She began her journey of advocacy by writing and publishing Children Adventure Books about a super hero in a wheelchair . Her books are titled The Adventures of KatGirl. Over the years, Katherine has read her stories to thousands of children.</p>
<p>Since then, Katherine has expanded her advocacy by participating and being the title holder of Ms. Wheelchair Florida 2017. During her time Katherine developed the Abilities Program, whose activities were used during Disability Awareness Month and Inclusion Week in 2018. She, also, created beach access in Sunny Isles Beach, Bal Harbour and Surfside.</p>
<p>After this, she joined Miami Inclusion Alliance to help bring awareness to the epidemic of Abuse against People with Disabilities.</p>
<p>In 2021, she was awarded the Idelio Valdez Advocacy and Leadership Award by the Florida Developmental Disability Council and became the representative of  District 11 for the Commission of Disabilities Issues Board. Which, she is now the secretary, as well.</p>
<p>In addition, Katherine is the Founder, and President, of KatGirl and Friends Inc. It helps educate children about inclusion through her book series.</p>
<p>Finally, Katherine has recently begun disability etiquette training and has had  the privilege of training students at University Level and prestigious Organizations such as American Civil Liberties Union.</p>
<p>Katherine is currently very active on social media helping educate the masses on inclusion of people with disabilities.</p>
<p>In the near future; Katherine will take part in the Family Cafe in Orlando, Miami Dade County’s ADA Celebration and will be a virtual panelist for the Space Coastal Progressive Alliance to discuss issues pertaining to services for people with disabilities.</p>
<p><strong>Ways to connect with Kat:</strong></p>
<p><strong><a href="https://katgirlandfriends.com/" rel="nofollow">https://katgirlandfriends.com/</a></strong></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. </p>
<p>**Michael Hingson ** 01:20
Well, hi and welcome once again to unstoppable mindset. Today, I get to have the honor of chatting with an author and a person who was Miss wheelchair in 2017. I've never met a miss wheelchair before, although my wife of 40 years was always in a wheelchair. So wheelchairs are not new to me. But a miss wheelchair is a new experience and an author. I have written books and love to talk to people who are authors and Kat Magnoli is definitely an advocate and a very prolific person in a lot of different ways. And we're gonna get to all of that. So Kat or Katherine, whichever you prefer, whoever you are. Welcome to unstoppable mindset.</p>
<p>**Kat Magnoli ** 02:05
Thank you so much, Michael, for having me today. This is such an honor to be with you. And let's get it started as you'd like.</p>
<p>**Michael Hingson ** 02:15
Well, we got introduced by Sheldon Lewis who also like I do works at accessiBe. And Sheldon had was interviewed on our podcast a long time ago. Well, we had a great conversation. And he's been kind enough to tell us about other people like you ever since. So, well. Let's start. Tell me a little bit about the early Katherine growing up or the early cat growing up, you know, a child and some of the early the early stuff about cat we should know.</p>
<p>**Kat Magnoli ** 02:44
Okay, well, first off, I am the youngest of seven children. I'm the only person in my family with a disability. And that was an interesting way to grow up. Because, you know, I was kind of sheltered. My parents were both very protective of me. But my siblings, you know, they never treated me as if I was in a wheelchair growing up, they always wanted me to be a part of the games that they were playing. And they made sure that they adapted it to my needs. They never were like, oh, you can't do this, you know. And so I felt very accepted in that way. And I also at the time, was going to a school just for children with disabilities. So I really never experienced at a young age, you know, any form of bullying or discrimination or anything like that. That is until I was eight years old. And I was put into the public school district in a small town in New York called Yorktown Heights. And they, you know, I was the only person with a disability throughout all my schooling. And that was when I really got to see how people without a disability, treated those with a treated those of us with a disability. I went through a lot of bullying, a lot of ostracizing a lot of, you know, oh, you're a liability. So you can't come on this class trip. Or you can't come on the camping trip or not being invited to birthday parties. actually remember this one story that you know, my neighbor had a birthday party, and it's a pool party and I wasn't invited. And she was in my class. And all my classmates were there and so they actually saw that I live next door and they walked over to my house. And the mother of the little girl was like What's going on? Like, Why did everyone leave? And my mom was like, Well, you didn't invite my daughter. So now her classmates are coming to say hello. And the mother tried to fix the situation by inviting me. And my mom was like, No, like you're not going. So that's one of the stories that I like to tell because it shows how great of a mom I have. And speaking of my mom, I just want to tell you this one other story about her. You know, as I said, I grew up in a large family, and I was the only one with a disability in my family. And I asked her why that was. And she told me this beautiful story about the spine being like a magical tree. And she told me that it had these little magical leaves called nerves that help you move your arms and legs, and I'm missing some of my magical leaves. But then she went on to say that even though I can't walk, that I can do anything else that I put my mind to. So that just gives you a little bit of a glimpse of the good and the bad of my earlier years. So</p>
<p>**Michael Hingson ** 06:13
to skip around a little bit. Oh, I don't know how long ago. How long ago was that? Roughly? That may be giving away your age, but I'll ask anyway.</p>
<p>**Kat Magnoli ** 06:24
How long ago was which one? Well,</p>
<p>**Michael Hingson ** 06:29
so sorry. So let me do it this way. How old are you?</p>
<p>**Kat Magnoli ** 06:34
I am 39 years. Okay.</p>
<p>**Michael Hingson ** 06:37
Okay, great. Yeah, so, so now, so the birthday party and all that stuff took place? Roughly 30 years ago,</p>
<p>**Kat Magnoli ** 06:45
about 30 years ago. Okay. So here's, here's</p>
<p>**Michael Hingson ** 06:49
the question. Do you think that that kind of behavior would still be exhibited today?</p>
<p>**Kat Magnoli ** 07:00
Um, I can't speak for all parents. So I don't know. But I can say this. I think that there's a really wonderful movement going on in society, where the media, and literature and all that is really starting to embrace the disability community more than they did, let's say, 30 years ago? No, I think that there's more education about the disability community out there. And I think that that's helping make bullying maybe less, hopefully, I mean, I don't know, I can't really say, Yeah,</p>
<p>**Michael Hingson ** 07:45
you know, I think things from my perspective, I think things are better, but, and the but is that it's all about education. And there are a lot of people who still really haven't decided that disabilities are not something that makes us less than they are. And so it does depend on the individual. I think that there has been some progress. But we have, I think, a long way to go. Yes, I agree. And so that's something that we we have to work on. I know that as a person who is blind, I continue to see lots of challenges. And I think that the reality is that we emphasize eyesight, so much in our lives, that we view people who, who don't have eyesight, or whose eyesight is less than perfect. We view those people as less than we are, we still haven't dropped the expression visually impaired. And that's got so many negative connotations, because visually, we're not different, because we're blind. But the professionals adopted that long time ago. And we continue to see impaired, well, we're not impaired, you know, you're not mobility impaired, you use a wheelchair, you're in a wheelchair. But as your mom pointed out, that doesn't make you impaired or less than anyone else. Because while you can't walk, there are short people who can't do the things that taller people can do. And even tall people can't necessarily do all the things in the same easy way that some short people can do because they have to fit into smaller places sometimes, or whatever the case happens to be. And what we don't really understand is that disability is not a lack of ability, but rather it's a characteristic. And we all have it in one way or another.</p>
<p>**Kat Magnoli ** 09:39
I am 100% on board with what you're saying. And another thing that I like to reiterate, it's kind of in the same sense of what you're saying is that the disability community is actually a community that anyone can join at any time because someone can wake up and they can be blind or someone can wake up and get into an accident, and then be in a wheelchair or someone can go dead, you know, maybe listening to too much loud music throughout their life, whatever the case may be it or just like a gradual thing that happens as you get older, you know. And so it's it's not something that's so taboo as maybe society has made it out to be throughout the years, because it really is like the most common thing that it's it's the only minority that anyone can join, you know?</p>
<p>**Michael Hingson ** 10:39
Yeah. Well, and I would submit actually, something slightly different. I agree with you. But what I also would say is that the reality is, every person with eyesight has a disability. And I've talked about it on this podcast before, the issue is that in 1878, Thomas Edison invented the electric light bulb. While Why did he do that? He did that so that people with eyesight would have light on demand and would be able to function when it would otherwise be dark at night, or whatever. And so over the years, we've put so much emphasis on developing the technology, that light is around us pretty much all the time. But the but the other part about it is until it's not like if you're in a building, and there's a power failure, you have to go scrambling whoever you are for a phone or a flashlight or something to turn on the light. And if you can't find one, you're in a generally a world of hurt, because of the fact that it's dark, and you can't see what to do. So every sighted person has the disability of being light dependent, whether they like it or not. And technology has mostly covered it up. But it doesn't change the fact that the disability is still there. We just as a society don't like to acknowledge that, because light is so readily available most of the time.</p>
<p>**Kat Magnoli ** 12:04
That is fascinating. I never really even thought of that. I definitely got Wow, that's amazing. See, that proves my point that you don't even have to go through an accident or anything that I just mentioned, like, just take away. Something that helps you enhance that sense. And that sense is no longer there. So it's really interesting what you just said, I'm fascinated by it,</p>
<p>**Michael Hingson ** 12:37
we've got to get to the point where we recognize that disability does not mean a lack of ability. You know, people say well, but disability starts with this well, so does discretion. So it is it mean, a lack of question, whatever that is, or, you know, any number of things just doesn't need to be a negative term. And we've got to grow up to recognize that as a as a society, I understand that people with eyesight do have advantages, in some ways, because the world is being created around what they have access to that a lot of us don't, but that doesn't mean that we're less than they, whether it's a wheelchair or whatever,</p>
<p>**Kat Magnoli ** 13:19
of course, of course, 100%. And actually, just to keep going on this topic for a second, I read an amazing book called no pity. I don't know if you've ever heard of it.</p>
<p>**Michael Hingson ** 13:32
I haven't. But that's okay, go here. One of the things</p>
<p>**Kat Magnoli ** 13:36
that they stress in the story, and it's not only a story, it's actually like a it's a book that talks about the entire history of the disability rights movement. And one of the things that they stressed in it is that disability no longer exists when you make things accessible to us. So for example, me, if, if there's a ramp, and there's a button for the door, I no longer have a disability because I can get into any building, if those things make it accessible for me. For for instance, for you, if there's Braille, your disability goes away, because you're able to understand and communicate in a in a better way by being able to read, you know, the bumps, and the Braille signage. So you can know where to go in a building, let's say like the elevator. And so I think that that's a really cool concept that disability is kind of like perception only because if you make the world more accessible, then no one really has a disability. That's the flip side of it all. And</p>
<p>**Michael Hingson ** 15:02
that's the real point. Right? Yeah. Yeah. And that's and that's that way. So are you, quadriplegic or paraplegic? paraplegic? So So you see, you can hit people upside the head if they start getting too and setting them up people with disabilities write to you.</p>
<p>**Kat Magnoli ** 15:23
I tried to be very nice and to educate first. Yeah. But if they don't listen, then I might have to run over a tower to my</p>
<p>**Michael Hingson ** 15:33
wife, when sometimes we've gone to places even like Disneyland, although it's been a while. Got so very frustrated, because being in a chair, and she also was a para. We could be talking and sitting somewhere or just walking along and people just jump over the foot rests rather than having the consideration to walk around. Because they're in such a hurry to get somewhere. People are people are amazing.</p>
<p>**Kat Magnoli ** 16:00
Yeah, yeah, I that's one of my biggest pet peeves. Another one is people just wheeling me up a ramp, like as I'm wheeling, and then someone of total stranger will come up behind me and think that they're doing a kind gesture. Yeah. And you start pushing me up the ramp, and it's scary, it startles me, you know, it scares me. So I always flip it out, you know, to the other side, where I'm like, How would someone feel if I just like started pushing them on their backside, and like toiling them to essentially walk faster, you know, like, that's not very nice, I wouldn't be able to do that I'd probably get arrested if I did that. Because you can't just put your hands on someone's backside and start busting them. So it's the same concept, people think that they're doing something nice, or that they're, you know, you know, not bothering us by like asking us to move over or whatever, I'd rather you say, excuse me, then push me or jump over me. You know, I'd rather you acknowledge me and be like, Excuse me, I need to get through, like, find a way to do it? Or</p>
<p>**Michael Hingson ** 17:13
do you need help? I'd be glad to push you up the ramp if you would like I mean, but the point is to ask</p>
<p>**Kat Magnoli ** 17:19
exactly the point is to ask, it's really not that hard. No,</p>
<p>**Michael Hingson ** 17:24
it's not that hard at all. So I'm curious. What do you think of the truncated domes, all the dots that go across driveways, and so on to warn people when you're at the bottom of a ramp or, or going into a street? They've put those out saying blind people need to have those warnings and so on? What do you think of that as a person in a wheelchair?</p>
<p>**Kat Magnoli ** 17:53
Well, let me say this, if it is good for people with blindness, then I think it's necessary. However, for a person with a disability. Again, it can be kind of a hazard almost, I will say, because, let's say one of my wheels, you know, gets stuck in between one of the bumps, I could fall forward, if it's a quarterly made structure, you know, I could fall forward. So for me, it can sometimes be a hazard. And it has been in the past. However, if it's good for people with blindness, then I'm all for it. And I'm accepting of it. And that's all that I'm gonna say about it.</p>
<p>**Michael Hingson ** 18:40
The the place where it becomes valuable is not so much on ramps, or even in train stations, because if a blind person is using a cane properly, they'll be able to detect the edge of a train well of a train track or if the tracks are dropped down, like in a lot of subway stations or whatever. The the comment is where you have to have it so blind people know that they're coming to the edge. That's what the cane does. Although a lot of people don't necessarily use their canes well, so the compromise was to put those those dots in, but I know my wife hated them because it just shook her violently every time we went over them.</p>
<p>**Kat Magnoli ** 19:30
Yeah, I definitely have noticed with my friends who have spinal cord injury that tend to have spasms below the waist, that it does trigger, you know, well for her more shook her neck and very sad and you know, yeah, well, it's</p>
<p>**Michael Hingson ** 19:48
it's it's one of those things that that there are places where where they can help if you've got a very flat curb, not even a curb cut or a ramp but you It's such a gradual ramp down that you don't really notice it and the curb is, or the entrance to the street is flat so that you don't really have a noticeable demarcation between the sidewalk and the street. There is a place where it's relevant to put something but yeah, it's it's interesting, everyone has different challenges and some people love the the dots, and some people don't. And it's always a matter of trying to figure out the best way to make it as accessible and usable by the most or by most everyone and people have to adopt and adapt to different ways of doing stuff.</p>
<p>**Kat Magnoli ** 20:40
Well, I'm actually going to flip the question and ask you something now if that's okay.</p>
<p>**Michael Hingson ** 20:47
Oh, sure. This is a conversation.</p>
<p>**Kat Magnoli ** 20:51
What is your opinion about ramps as a person who's blind? Does it hinder you or help you in any kind of way, not affect you at all? Well,</p>
<p>**Michael Hingson ** 21:02
if it's a ramp, that's why I'm mentioned the very flat curbs. So from from my perspective, I can go either way ramps or stairs. However, it is my belief that ramps are very important. So I don't mind at all having ramps, but I don't believe that ramps enhance my ability to walk around. Because I'll use a cane or a guide dog and I will go where I need to go. And if there's a ramp, it's fine. If there are stairs, that's fine. And I realized that stairs generally take up less room than ramps. But having been married to a lady in a wheelchair for 40 years, I totally value ramps and have never had a problem with ramps so ramps don't bother me at all.</p>
<p>**Kat Magnoli ** 21:53
Okay, that's interesting.</p>
<p>**Michael Hingson ** 21:57
So on I am a firm believer that that ramps need to be available not just in the back of a building or whatever, but they should be readily available. So that people in chairs are people who need ramps. people with strollers just older people can walk in the front entrance of a building just as easily as I can. Even though I can walk up the stairs, so I'm fine with ramps.</p>
<p>**Kat Magnoli ** 22:27
Okay, well, thank you. That's, that's very interesting to hear.</p>
<p>**Michael Hingson ** 22:31
So it is kind of one of the things that that we we all do deal with. But I think I'm what I'm really surprised that is and we watched. We watched my wife passed away last November. So it's just me now. But as I tell people, she's up there somewhere. And if I misbehave, I'm going to hear about it. So I gotta be a nice guy.</p>
<p>**Kat Magnoli ** 22:56
Well, I'm so sorry for your loss.</p>
<p>**Michael Hingson ** 22:58
Well, it's been 40 years. And as I say, the spirit sometimes moves faster than the body and her body just finally kind of gave out and it is what we have to deal with. But, you know, the, the other the other side of that is that, you know, I learned a lot from her and having 40 years of memories and marriages is a good thing. And it it helped broaden perspectives in a lot of different ways. So I certainly have no complaints about it.</p>
<p>**Kat Magnoli ** 23:33
That is so beautiful. Oh my goodness, you're gonna make me cry.</p>
<p>**Michael Hingson ** 23:39
Well, like I said, she's somewhere and if I misbehave, I'm going to hear about it. So I will, I will continue to just be a decent person and behave well.</p>
<p>**Kat Magnoli ** 23:50
That's all. That's all that all of us can do.</p>
<p>**Michael Hingson ** 23:54
Yeah, that's about all there is right? That's all we can do. Yeah. So tell me a little bit more about you. You grew up did you go to college? Yes,</p>
<p>**Kat Magnoli ** 24:06
I did. I actually got my AAA degree. My associate's in arts degree for exceptional student education. I really wanted to be a teacher for children with disabilities. However due to my health that ended up not being the case. But I still have my degree which is great.</p>
<p>**Michael Hingson ** 24:35
What do you think of the the terminology Exceptional Children?</p>
<p>**Kat Magnoli ** 24:41
Um, I think a lot of the time we spend too much time nitpicking. Yeah. At terminology. I think whatever a person is comfortable with is very like subjective. Like there are some people that don't like People First language they don't like the term, people with disabilities, they like, disabled</p>
<p>**Michael Hingson ** 25:07
disabled person.</p>
<p>**Kat Magnoli ** 25:08
I personally do not I like people first language, I want to be seen as a person that has a disability. So I think it's just all it's very subjective. It's however you feel. But, you know, the school district felt like it was a better transition to go from special ed, or special education, to exceptional student education.</p>
<p>**Michael Hingson ** 25:37
And, you know, the only thing I would say about that is that, and I agree with you about People First, by the way, but I also think that we have to look at terminology in the light of what is it conveyed to people about us, like I mentioned, visually impaired. The fact of the matter is that continues to promote the concept that we're less. So a much better term such as like, happens with people who are deaf, it's not deaf or hearing impaired, it's deaf or hard of hearing, and that is what the deaf community likes, with good reason. And so, visually impaired isn't nearly as progressive and as helpful attitudinally and socially as blind or low vision. And so I think there is some relevance to recognizing that terminology can be part of the problem, rather than always being part of the solution.</p>
<p>**Kat Magnoli ** 26:40
I 100% agree. And that's why I think that as a person within the community, when someone approaches you, whether it's you or AI, it's our obligation to educate them and let them know how we want to be referred to. Because again, there might be some people in your community that don't mind the term visually impaired. Maybe that's how they refer to themselves. There are and there are. And so I again, I think it's really about how we educate others on how we want to be addressed. Well,</p>
<p>**Michael Hingson ** 27:22
that's part of it. And the other part is, and I've had discussions with some people say, I don't I find visually impaired, I'm impaired, I'm visually impaired, until they think it through, or until somebody talks with him about it. And gets them to really explore what they're saying, when they say impaired, for example. And that's part of it. And so in the blindness world, we haven't grown up yet, nearly as much as, say, people who are deaf have in terms of not being hearing impaired, but rather hard of hearing. So the fact is there there are people who are blind, and I've had discussions with them who say, No, I'm visually impaired, and I point out the issue. And if I get them to think about it, they usually come back and say, I never thought about it that way. Just like we talked about earlier, every person on this planet has a disability. And the fact is that most people are light dependent. And that's his disability, too.</p>
<p>**Kat Magnoli ** 28:30
That's so true. Yeah. And actually, it's interesting, because a few years ago, I had the privilege of making friends with a man named Daniel Ruis, who is a big advocate for the ADEA, which is, for all of you that might not know is the Americans with Disabilities Act law. And so he makes places accessible, so on and so on. And one day, we got into a discussion about the word handicap. And I never knew what that term actually means. And I don't know if you know, either. Maybe you do. But for all your listeners, I just want to say that handicap actually means hand in cat, which was, which is a symbol of saying that people with disabilities are needy, and we're beggars and we're, you know, it's just it has such a horrible connotation to it. So that's one term that I will not accept to be called. Whenever someone says, like, oh, handicap parking, I'm like, No, it's accessible parking. You know, like I make that's the only thing that I'm like a stickler on, is handicap and also crippled. I don't like the term cripples. I think that that is something that degrades me. Again, I go by people first language and that just really is, you know, the case for me.</p>
<p>**Michael Hingson ** 29:57
Well, and I think it's a matter of of really people just accepting that we're as equal as they. And unfortunately, though some of the language doesn't necessarily imply that and that's what we really have to deal with, which is why anything that utilizes the word impaired is a problem. But people have to grow to deal with that in their own way. And that's something that we just will have to work on over time. And hopefully, people will come to recognize it is a problem, just like when we talk about race. You know, we talk about African Americans or our people who are black, as opposed to other terminology that nowadays, it is frowned upon to say that, in most cases, although black people sometimes use that terminology amongst themselves, but by the same token, we need to recognize that there are words that promote negative and less than stellar attitudes in a lot of different ways. So it's, it's a challenge. Well,</p>
<p>**Kat Magnoli ** 31:11
going back to something I had said earlier, when you asked me Do I think that the same kind of incident would happen now in relation to you know, how I grew up? I think the more and more we are exposed in the media, in a positive light, through books, through movies, through TV, through songs, whatever the case may be, I think, through politics, I think that the world will kind of shift its perception, the more they see what we can do.</p>
<p>**Michael Hingson ** 31:49
I agree. We need to be more involved in the conversation. And I think more people need to help bring us into the conversation and talk about us or talk with us. And it's a slow process, because changing a societal attitude like that is is not a simple thing. And is a is a challenge for a lot of people because they've grown up thinking something totally different. And now we're saying no, you really need to change that. That just doesn't happen overnight.</p>
<p>**Kat Magnoli ** 32:24
Yeah, it's interesting when Coda won in the, in the Oscars, I asked my friend, same as Mark McGwire. how he felt about it, because he's a person living with deafness. And he was like, so I didn't win. He's like, I don't care. I thought it was like such a tremendous thing. The disability community and someone living with deafness was like, okay, you know, like, he didn't acknowledge it as like this huge thing as maybe I did. Well, but</p>
<p>**Michael Hingson ** 33:03
I spoke. First thing, I spoke at a conference later that same year, a conference on inclusion here in California for one of the county departments of education, and had occasion to interact with several people who are very active in the deaf community. And of course, needless to say, they loved it. So, yeah, it's different for different people. Yeah, exactly. So you got an AAA degree, and then what did you go off and do with yourself.</p>
<p>**Kat Magnoli ** 33:34
And then, like I mentioned, my, my health kind of took a turn for the worse that I had developed kidney failure and was on dialysis. And this was actually during the time that I was still going to school. So when you're studying to be a teacher, you have to do what's called clinical hours, which means that you go into a school and you kind of shadow the teacher, and you learn from her by interacting with the kids grading papers, doing things like that. And one of the places that I did this was at a school called cacher LD, which is a school for children within the autism spectrum, and other learning disabilities. And that's really what inspired me to become an advocate because one thing that I didn't mention earlier is that with all the bullying that I had endured at a young age, it kind of actually depleted the message of the magical tree for me, and made me feel like maybe there is something wrong with me. So when I got the chance to be around these kids with disabilities, and really see their inner strength and see how amazing they were, it helped me re accept my own disability at the age of 2420. 85 So that's when I started to think, Okay, if this teaching thing is not going to happen for me, because, you know, my health is not allowing me to dedicate the time that's needed for this, how else can I help the disability community? So one day, I'm sitting in a pool, and I'm noticing that there's two children who are quote, unquote, able bodied or non disabled, whatever term you like. And they were staring at me, they were trying to figure out how I got in the pool for my wheelchair. And one of the kids actually said that he felt sorry for me. I was so sad that he would feel sorry for me that it dawned on me how I could help be an advocate. And I thought, like, after much thinking, I was like, I want to educate children about disability, because they're the ones most curious about it. So how do I do this? And then I thought about something that I've always loved to do, which is write. And that's when I decided to write a children's book called The Adventures of cat girl, which is about a superhero in a wheelchair, and she helps kids who are being bullied. And</p>
<p>**Michael Hingson ** 36:21
you've written several books now happened to as I recall, yes,</p>
<p>**Kat Magnoli ** 36:25
there are four stories in the cat girl series, they each touch on a different kind of bullying. So we have bullying, children and wheelchairs, bullying children who are deaths, bullying children who are overweight and racial bullying. Those are the four topics that I cover in my cat girl series. And then I have another story called Pete, the private eye, who's actually a blind detective, and he uses his magical cane to help him solve mysteries of lost objects.</p>
<p>**Michael Hingson ** 37:03
Hmm. Well, you know, all I have to say is that if you ever decide to do a picture book on the disability of politicians, don't worry, they deserve bullying. Just just I love that I love to tell people, I'm an equal opportunity abuser. We don't do politics on unstoppable mindset, because I'll pick on all of them. And rightfully so. But you know, but that's your voice, especially now is right. So do you, do you self publish? Or did you self publish? Or do you have a publisher for the books.</p>
<p>**Kat Magnoli ** 37:44
So when it came to the adventures of cat girl series, I went through my grandparents, who at the time had owned an educational toy business called Dexter educational toys. And when I came to them with this idea of my book series, my grandfather was a little hesitant. But my grandmother jumped on the idea. And she really, you know, used her resources of a printing company that she was in affiliation was to help publish the book. And with Pete, the private eye, I used another company called Print ninja, they're in China. And they do a fabulous job with printing as well.</p>
<p>**Michael Hingson ** 38:38
That's great. Do you have any other books coming out in the future?</p>
<p>**Kat Magnoli ** 38:44
I hope so. I do have a lot of ideas. I have some crossover stories of cat girl and Pete, that I really would love to, you know, have them meet in this story and work together and use both her magical wheelchair and his magic cane. And just kind of have fun, you know? Maybe finding loss items for bullies.</p>
<p>**Michael Hingson ** 39:09
Well, there you go.</p>
<p>**Kat Magnoli ** 39:12
That can be the crossover story.</p>
<p>**Michael Hingson ** 39:16
So you sent me several photos. I'm assuming some of those are the book covers.</p>
<p>**Kat Magnoli ** 39:23
Yes, I did send you one photo that has all four cat girl. book covers plus the cat girl puppet. Threes</p>
<p>**Michael Hingson ** 39:35
I ask is that all I see are titles that say like img something so I don't. I don't get a description. That's okay. But I'm glad you did because I would have asked you to send them if you hadn't. So that's great, because we want to make sure they get into the podcast notes and so on because I want other people to read the books needless to say, thank you. So that's kind of important to be able to do Who? But you know, so you've written them. So did you. So what did you do for a job along the way? Did you go into teaching? Did you start advocating? To to start your own company? What did you do?</p>
<p>**Kat Magnoli ** 40:17
Well, first and foremost, my number one passion is my book. So I've dedicated a lot of the time of my advocacy, to reading to children and selling my books to schools, and at different events throughout Florida, and in other states. And then from there, because I did still have a desire to be a teacher, I did some tutoring for about a year to through a girl that I knew named soudha that I had met in college. So I did get to do some teaching, later on in my advocacy. And then, you know, as I grew as an advocate, different organizations started to reach out to me to do work with them. So for a while, I was working at the Center for Independent Living. And then I worked a little bit for ShakeAlert. Miami, which is a wonderful organization that helps people get with disabilities get the chance to go sailing, and kayaking and canoeing. And so I have had some, like, odd jobs here and there, but all have to do with disability and advocacy in some way. But my main focus is my books and public speaking.</p>
<p>**Michael Hingson ** 41:36
You've definitely kept active. Yes.</p>
<p>**Kat Magnoli ** 41:40
So calls me the Energizer Bunny,</p>
<p>**Michael Hingson ** 41:43
that are you go? Well, so cat girl was in a wheelchair is in a wheelchair, right?</p>
<p>**Kat Magnoli ** 41:50
Yes, she is.</p>
<p>**Michael Hingson ** 41:51
So did you involve in any way in any of the books dealing with autism? I haven't you since you've had a lot of interest in that and exposure to it. I</p>
<p>**Kat Magnoli ** 42:03
have not had the chance to write a story about autism yet. I really want because the children that started my journey into advocacy to fall into the autism spectrum. I want to be as sensitive and correct with it as possible. So I want to do more research and make sure that I do that immunity, that justice that it deserves when I write about it.</p>
<p>**Michael Hingson ** 42:34
We've come a long way with autism. I know I've talked to several people on the podcast here who discovered that they were on this they say the Autism Autism Spectrum. But they discovered it in their 30s and in their 40s because we just didn't really know enough about it earlier on to recognize it and diagnose.</p>
<p>**Kat Magnoli ** 42:56
Yeah, yeah. And to be honest, you know, sometimes parents are hesitant, even if there are clear day signs, you know that their child is in the autism spectrum. Sometimes parents can be hesitant to get that diagnosis, and then the person will make that decision later on in life to finally get the test that helps them you know, be diagnosed, right?</p>
<p>**Michael Hingson ** 43:30
Or it just never came up. And they never no one ever thought about it. But yeah, it is a challenge. And I think that that's, uh, you bring up a good point in general that a lot of times, parents of children with disabilities don't really want to necessarily deal with it either. And it's mostly because they haven't themselves become educated. Your parents were fairly unusual. And same with mine. The doctors told them when it was discovered I was blind at the age of four months that they should just send me to a home and they said absolutely not. He can grow up to do whatever he chooses to do. But parents that are willing to really step out like that are much rarer than we would like to think sometimes.</p>
<p>**Kat Magnoli ** 44:17
You know, I've been beyond fortunate to have the mother that I have, and I am grateful for every single day of my life. Because my mother was unaware of my having Spinal Bifida. throughout her entire pregnancy. It did not show up on any ultrasound that she had had during the nine months that she was carrying me and so when I was born, that was the day that her my father had found out that I indeed had spinal bifida. And she always tells me the story because as I mentioned, I'm the youngest of seven So she would read a lot of medical books every time she was pregnant. And she always skipped over Spinal Bifida. It was like, Oh, that'll never happen. And when it did happen, she didn't feel sorry for herself. She immediately when she came home from the hospital, you know, started doing research started calling different organizations like, March of Dimes, and all these other organizations that can help her, you know, raise me in the best way that she could. So I'm just very, very fortunate to have a mother like I do. Yeah,</p>
<p>**Michael Hingson ** 45:37
she learned and she dealt with it. Which is, which is great. And presumably, she's still alive and, and helping. She's</p>
<p>**Kat Magnoli ** 45:48
72 years old, and she's the one who's truly the Energizer Bunny. She's unstoppable.</p>
<p>**Michael Hingson ** 45:56
Well, then we need to get her on the podcast. It's good to have unstoppable people on the podcast.</p>
<p>**Kat Magnoli ** 46:01
She's actually sitting right next to me, but she's shaking her head know that Oh, come</p>
<p>**Michael Hingson ** 46:06
on.</p>
<p>**Kat Magnoli ** 46:10
Can you just wave? Please?</p>
<p>**Michael Hingson ** 46:12
Nope, she's, well, I'm not gonna see your wave. So that's okay.</p>
<p>**Kat Magnoli ** 46:18
To everyone. Same way? Yeah.</p>
<p>**Michael Hingson ** 46:21
Well, it's neat to have a very supportive person. And that goes both ways. Because you give back and I'm sure help her and a lot of different ways. And just the very fact that you do what you do. Totally validates everything that she's done.</p>
<p>**Kat Magnoli ** 46:40
Yeah, yeah, I actually just recently got a proclamation from Palmetto Bay, which is a neighboring town from Sunny Isles Beach. And they gave me a proclamation to honor Spinal Bifida Awareness Month, which is within the month of October, and my entire speech was dedicated to my mom, pretty much. I mean, I spoke for like four minutes, and three and a half of it was all about how wonderful she is.</p>
<p>**Michael Hingson ** 47:17
And rightfully so no matter what she thinks or says. I agree. Like I said, moms who are and parents in general, who are that much risk takers are very rare in, at least in my experience, and from everything I've observed. So it's great to have that kind of really wonderful person in your life. So that's great. Now did even though you don't you haven't dealt with an autism an autistic person yet, in your books? Did they have some involvement in inspiring you to write the books, they</p>
<p>**Kat Magnoli ** 47:59
were 100% the inspiration because while I was having the privilege to teach them, I saw how they were able to handle episodes of bullying far better than I did when I was a child. And it just was so inspiring to me. And I was like, wow, they have a strange that I did not have at 910 11 and 12 years old. And so it just really, it really did inspire me a lot. And they were part of the reason other than the two children in the, in the pool that had the curiosity about me. If I'd put it all together, it was like, a melting pot of inspiration for me, of why I wrote the adventures of capital.</p>
<p>**Michael Hingson ** 48:47
I was at an IKEA store in California, once in a young man came up and said, I'm sorry. And I said, why? And he said, because you can't see. So I've experienced the same sort of thing that you did. And we could we didn't get to have much of a discussion about it because his mother dragged him away. Don't don't talk to that man. You know, you shouldn't do that. And people miss out on great education opportunities. Sometimes. Needless to say,</p>
<p>**Kat Magnoli ** 49:13
yeah, yeah. And that's another thing that I really try to stress to parents that it's okay for your child to talk to me. It's okay. For them to ask what happened? It doesn't offend me if anything, them staring and the parent pulling them away is what offends me. Yeah, that that hurts my feelings more so then the child's coming up to me and asking me about my chair, you know, and asking me what happened. I would much rather that and so I've actually gotten into the habit of Do you mind like asking the parents do you mind if I tell your daughter or your son what happened? They seem to be Interested in my chair? Yeah.</p>
<p>**Michael Hingson ** 50:04
And, you know, I, I experienced a lot of that or, and sometimes actually promote it to get conversation started. A lot of times I'll be walking somewhere with, with my guide dog and parents say oh, don't, don't, don't go up to that man, the dog might bite you and all that, and I'll stop. And I'll almost block their way and said, let me let me talk to you about what guide dogs are. And then I'll also take the harness off, which is the thing that the dogs love the most, because then they know they're not working. And the last thing they want to do is to avoid getting attention, especially from kids. So we get lots of opportunities. And when I go to speak to schools, it's always fun after the speech to take the harness off and let the kids come up. And the dogs have figured out that if they lay down and stretch out every which way they can, as far as they can, and maximize petting space, they'll get more kids to pay attention to them, and they love it.</p>
<p>**Kat Magnoli ** 51:06
Oh, that's so cool. Yeah, they,</p>
<p>**Michael Hingson ** 51:09
they enjoy it a lot. So it's fun to do. That's wonderful. So do you know you've you've started your own organizations to help with advocacy, right?</p>
<p>**Kat Magnoli ** 51:23
Yes, I, within the last two and a half years started, capital and friends Inc. It is a 501 C three that just helps educate people about the importance of inclusion through literature and my public speaking. And it just gives me a chance to reach a larger audience.</p>
<p>**Michael Hingson ** 51:48
How far have you traveled to be involved in doing speeches and do public speaking,</p>
<p>**Kat Magnoli ** 51:52
I actually went to the American Association school for children who are deaf. And that was in Atlanta. And it was really, really amazing. It was such an incredible experience. All the kids were signing their questions to me, which unfortunately, I don't know, sign language. So there was an interpreter there. But it was just such an amazing experience that I never forget that and I'm so grateful to have done. And I also got to go to New York where unfortunately, I couldn't be at the school because it was during like COVID regulations still. But I did a zoom session for a school in the district that I grew up in, which is Putnam Valley School District. So that was really cool to be able to do. And I've actually done that two times since then, where I've done zoom sessions for them. So I've been able to reach different schools in different states as well as make a pretty good impact in in my community as well. Well,</p>
<p>**Michael Hingson ** 53:14
it's, I think, extremely important for us to recognize that one of the best things that we can do is to help teach and educate and I didn't tell you this, but when I was in college, I also went through the University of California, Irvine. College of teaching, so I have my secondary teaching credential as well. So I, I never did teach professionally as a teacher in that sense of the word. But I ended up being very involved in sales. And I believe that that the best salespeople are also teachers as well, because that's what they should really be doing. Rather than trying to force a product on someone, they should be educating people, and helping them come to the best decision for whatever they need. And that's a philosophy that has worked really well. But I love teaching and after September 11. For me, I decided to take up a career of speaking and so on, because if I could help people move on from September 11 and teach them about blindness and disabilities and such then it was a worthwhile thing. And if it changes one person is all worthwhile.</p>
<p>**Kat Magnoli ** 54:25
That's such an amazing advice and an amazing perspective. And I could not agree more. I mean, when I first started this, I was like, You know what, I want the whole crowd to hang on my every word. Now it's not so much like that. For me. I just get so excited when I can lock eyes with one child, or one person in the crowd and I know that they're really paying attention and they're really being impacted by either my the stories that I've written or my personal story, whatever is resonating with them is, is so important to me.</p>
<p>**Michael Hingson ** 55:07
What's the most interesting question that any child has asked you when you've spoken like that? Um, we all have those stories, I'm sure.</p>
<p>**Kat Magnoli ** 55:21
I feel like they ask the same questions over and over again, no matter where I am, which is always, how do you get up in the bed? Like, out of bed in the morning? How do you brush your teeth? How do you take a shower? How do you get in and out of the car? How do you do these things? And I'm just so those kinds of questions I find to be the most fun to answer. The one that I think is so important. Let me rephrase that, because those are important questions to answer as well, because it's educating people about my daily life and how I get around from point A to point B. But the the subject matter that I find to be most interesting when they talk about it is when they start talking about episodes of bullying that they went through, and then we can start opening up that conversation. So yeah, yeah. Yeah.</p>
<p>**Michael Hingson ** 56:23
Well, and and it's fun. I love speaking to children, because they are uninhibited. And they don't hesitate to ask questions. Once you start getting them engaged at all, they will, they will ask anything. And if we can have a session and the parents aren't around, it really works out a whole lot better, because they will, they will become engaged and they'll ask questions I remember. And I've talked about it here a couple of times, I spoke to a, an elementary school. And this third grade boy got up after I spoke, because I opened it for questions. And his question was, how do blind people have sex? So there you go.</p>
<p>**Kat Magnoli ** 57:11
I have not been asked that by a child. But I have been asked by adults. Yeah. wanted to take me out on dates.</p>
<p>**Michael Hingson ** 57:20
Well, there you go. Opportunity Knocks Well, for me when he asked that I am not dumb, right. I just said</p>
<p>**Kat Magnoli ** 57:28
for the background noise.</p>
<p>**Michael Hingson ** 57:29
That's okay. I I'm not done when I was asked that. I just said the same way everybody else does. And if you want to know more, go ask your parents because I wasn't going to get into that.</p>
<p>**Kat Magnoli ** 57:39
Yes, that is a very smart answer.</p>
<p>**Michael Hingson ** 57:45
But for as far as you you know, two guys wanted to take you out on on dates. There's opportunity, maybe? Yeah,</p>
<p>**Kat Magnoli ** 57:51
I mean, when this was mostly in my 20s, where people wouldn't even ask my name before they asked, Can you have sex? I mean, I just was like, Hi, my name is Katherine. And yes, I can.</p>
<p>**Michael Hingson ** 58:09
Yeah. And if you want to know more, that's a different story. Zach. Ah, people are interesting, aren't they? Yes. But you know, we we cope. And we, we learn. And hopefully we do get to help teach them. And that's what's really important about the whole thing. So tell me about winning Miss wheelchair Florida.</p>
<p>**Kat Magnoli ** 58:38
It was really amazing. It was actually a funny story. Because I had been in the top three, two times before, I had gotten second runner up and first runner up. So the third year, I actually wasn't going to participate. I was like, okay, clearly, I'm not going to win. I'm just going to take a break from this. But the state coordinator actually reached out to me like a day before the application was due to be a contestant. And she was like, Why haven't I received your application? I'm like, oh, because I'm not doing it this year. She's like, Yes, you are, you have to do it. So I was like, Alright, fine, I'll do it. But if I lose again, like I'm never doing it again. So So I ended up going and it's an amazing weekend, where girls with all different physical disabilities come together. And we do workshops. We do you know, judging with it's just so amazing. And so I was really happy to be a part of it again. But I went into it not thinking that I was going to win or place in the top three or anything like that. So I went in with a different perspective of just enjoying the moment And that's interesting because I ended up enjoying it so much that I ended up Miss messing up my speech. And so I really thought I wasn't going to win. So when they announced the, you know, second runner up and first runner up, and I wasn't called, I was like, Okay, I didn't make it even to the top three. So when they said my name, my mouth dropped, and I started crying for like, a good five minutes. And I was trying to speak because they handed me the microphone. And I honestly couldn't even tell you what I said, because I was that shocked for wedding. And before they said my name, I actually looked at my mom in the crowd, and I shook my head. No, it's not me. And at the same time, one of the judges was looking up at me. And she was shaking her head, like, yes, it is you. And I was just so confused as to why she was smiling and shaking her head. So it was just an interesting situation. And then when I did when I got to meet the governor, the former governor, Rick Scott, I got to work alongside the mayor of sunny isles and the mayor of ball Harbor, which is another town and get more beaches accessible in my area. I got to work with the school district, which is Miami Dade school district to have activities for Disability Awareness Month and inclusion week, I had a podcast so it was a really, really busy time for me. And it was a lot of fun. I also got to do a lot of adventurous things. Like go to I fly, which is indoor skydiving, and I got to, you know, just do some really memorable things.</p>
<p>**Michael Hingson ** 1:01:56
So did you do the indoor skydiving? Yes, I did. I would like to do that. I've never done it. I'm gonna have to go do it. Some I would love to do that. Yeah,</p>
<p>**Kat Magnoli ** 1:02:05
it's really, really cool. It's a very interesting simulation of what skydiving would be like.</p>
<p>**Michael Hingson ** 1:02:13
Yeah, I would like to do it sometime. I'll have to work that out. Well, so what's next for you? What are you doing? What are your plans? And where are you headed? What's your mindset in the world?</p>
<p>**Kat Magnoli ** 1:02:26
Well, currently, I am doing a lot of things. It is Disability Awareness Month and awareness month. So I've been making a lot of videos on social media just talking about basically what we're talking about right now, which is all that we can do. So that's number one. That's that's part of what I'm doing. I'm also doing a lot of different events for my books, to have more of an outreach for them. I am part of the Christopher Reeve Foundation where I'm a regional champion for them, which means that I speak to senators within my state about different laws that the Christopher Reeve Foundation is trying to get passed. So that's that's basically what I'm doing. I'm also in addition to it being Disability Awareness Month and Spinal Bifida Awareness Month, it's also Domestic Violence Awareness Month, which, for whoever does not know people with disabilities are three times as likely to be victims of any kind of abuse. So myself, along with my mentor, Debbie beets are going to be partnering for a workshop with the Christopher Reeve Foundation will end of October, where we're going to be talking about the intersectionality of abuse and disability. Wow.</p>
<p>**Michael Hingson ** 1:03:59
So you're definitely keeping busy no doubt about it.</p>
<p>**Kat Magnoli ** 1:04:02
Yes. Oh, and one last thing. I am working currently with semi owls beach to get even more beaches accessible in my town. So that's the last thing that I'm doing.</p>
<p>**Michael Hingson ** 1:04:16
Well, just one more thing, right? Yeah. Well, this has been a lot of fun if people want to reach out to you and maybe contact you learn more about what you're doing and so on. How can they do that?</p>
<p>**Kat Magnoli ** 1:04:31
They can actually reach me through my website, kat girl and <a href="http://friends.com" rel="nofollow">friends.com</a></p>
<p>**Michael Hingson ** 1:04:37
Kat is k a t. Yes,</p>
<p>**Kat Magnoli ** 1:04:39
Kat is K a t girl is G I R L and is spelled just as we know A N D friends f r i e n d <a href="http://s.com.com" rel="nofollow">s.com.com</a></p>
<p>**Michael Hingson ** 1:04:52
Yeah, okay. Any other contact ways or things that people should know? They</p>
<p>**Kat Magnoli ** 1:05:00
can also just email me at Kat that's also K A T Magnoli, m a g n o l i@gmail.com.</p>
<p>**Michael Hingson ** 1:05:13
Wow, a Gmail address without any numbers in it. You must be the first one. Yeah, well, cat, this has been a lot of fun. And I want to just say right now that when you have more adventures and you have whenever you want to come back on and chat some more on unstoppable mindset, I would love to do it. So you just know you have an open invitation. We can talk about it at any time, but I really value you doing this and if you know of anyone else. And likewise, for any of you listening, if you know of anyone who we ought to have as a guest on unstoppable mindset. I'd love to hear about it. You can let me know Kat knows how to reach me but for all of you, just so you know, you can reach me at Michael M i c h a e l h i at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael Hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we'd love to hear from you love to hear what you think about the episode. And as I said, if you know of anyone that you think we ought to have as a guest, I definitely want to hear from you. We would appreciate you giving us a five star rating, we value your ratings very highly. And I really hope that you like the podcast enough to do that. So once once more, I want to thank you Kat for being here. I'm sorry, you were gonna say? No,</p>
<p>**Kat Magnoli ** 1:06:38
I was gonna say thank you so much for having me, this has been such an amazing conversation. And I can think of so many people that I know who are advocates that would really shine on your show, really have such incredible stories to share. So I will be reaching out to some of them and encouraging them to reach out to you. Because I think that we all should come together and work together and share stories. I think that's the real way to educate and and build inclusion for the for the world. Last question that I have, when will this be airing. Um, it's</p>
<p>**Michael Hingson ** 1:07:21
going to be a little while yet because we've got a number of podcasts that are out there, but we'll definitely be sending you an email, unless there's some need for you to to have it airing at a particular time. But it'll be a little while yet, but we'll keep you posted. Okay,</p>
<p>**Kat Magnoli ** 1:07:37
great. Thank you so much. And I hope you guys have a great night</p>
<p>**Michael Hingson ** 1:07:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Inclusion Advocate with Katherine Magnoli</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/15fcc82a-5203-4f06-a62e-1b8963cdd95b.mp3?source=rss&amp;ext=asset.mp3" length="100614478" type="audio/mpeg" />
<itunes:episode>195</itunes:episode>
</item>
<item><title>Episode 194 – Unstoppable Relentless and Determined Woman with Jackie Celske</title>
<guid isPermaLink="false">https://pinecast.com/guid/38481d1b-454b-4014-84da-9a8e86e9e2e3</guid>
<pubDate>Fri, 05 Jan 2024 23:26:16 -0000</pubDate>

<itunes:duration>01:05:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1018c233-cb1b-47d7-a084-55791aad4383/UM194-Jackie_Celske-Coverart.jpg" />
<description><![CDATA[<p>Jackie Celske was born in Chicago. Around the age of 4 she and her family including two siblings moved to just outside London England for her father’s job. One pretty unique fact about Jackie’s family is that her brother, one year younger than she, was born with autism. In one sense, due to the specifics of his situation, Jackie’s brother Matt was fortunate as his diagnosis came when he was two years old. However, as with many children with disabilities, including me for that matter, Matt’s and Jackie’s parents were advised to send him to a home as he could never amount to anything. Jackie’s parents rejected that advice.</p>
<p>When the family moved to England Jackie went to a girls school and Matt was put in special segregated classes. Jackie’s younger sister also was put in a different classroom environment. As Jackie will tell us, she flourished pretty well, but Matt did not. When Jackie was 14, the family moved to a small town in Illinois. For Matt it was a wonderful change because his aunt taught 5th grade and Matt was put into a much more integrated school environment. Life wasn’t so great for Jackie. She experienced a brutal sexual assault while in her sophomore high school year. As she will explain, it really wasn’t until the past two years that she was able to really move beyond that experience and heal.</p>
<p>Jackie went to college and then secured employment. Jackie’s degrees revolved around communications which clearly she demonstrates by how she and I interact.</p>
<p>Jackie will tell you about her chronic illness that stemmed in part from her assault and how only through the use of an experimental treatment she seems to be in remission or cured.</p>
<p>Jackie’s latest major step on her life journey is that a month ago she left teaching in a higher education institution and started her own business, The Prose Co. She will tell you about her new marketing and PR agency. Be sure to check it out.</p>
<p>By any standard, Jackie is unstoppable. Her story will be well worth your time.</p>
<p><strong>About the Guest:</strong></p>
<p>Having grown up in London, England with a sibling with Autism, Jackie Celske learned at a young age that the way we communicate matters. She believes the right words heal us, inspire us, and unite us. Most importantly, the right words - the right stories - have the power to change the world.</p>
<p>Jackie has spent the last 13 years of her career providing professional marketing, communications, and PR services in industries spanning non-profit and healthcare to financial services, manufacturing, and higher education. No matter the field, she has always been inspired by the stories that highlight the people and purpose behind brands.
Three weeks ago, this passion led her to leave her full-time job and start her own business titled <a href="https://www.theproseco.com/" rel="nofollow">The PROSE Co</a>. On a mission to change the world with stories that get <strong><em>write to the heart of it, </em></strong><a href="https://www.theproseco.com/" rel="nofollow">The PROSE Co</a>. is a marketing communications agency specializing in creating compelling content that connects with your audience and helps you stand out from the crowd. Whether you need advertising and copywriting support, fund development strategies, social media and event management or team-building workshops (and more!), <a href="https://www.theproseco.com/" rel="nofollow">The PROSE Co</a>. is a one-stop shop for all your branding and content needs.
Jackie holds a master’s degree in Public Relations and Digital Communication from Johns Hopkins University and a bachelor’s degree in Communication Studies and Psychology from Augustana College.</p>
<p>A relentless advocate for women and other survivors in her community, Jackie participates as a member and past president of Junior League of the Quad Cities, serves on the board of directors for Argrow’s House, and sits on both the YWCA of the Quad Cities YES SHE CAN Advisory Committee and Family Resources Stewardship Committee. She also loves spending time learning and growing with her mentee through Lead(h)er.  When she's not working, you can find her traveling the world, playing with her rescue doodle, or writing her next parody song.</p>
<p><strong>Ways to connect with Jackie:</strong></p>
<p>Here is a link to my LinkedIn page: <a href="https://www.linkedin.com/in/jacquelinecelske/" rel="nofollow">https://www.linkedin.com/in/jacquelinecelske/</a>. Here is a link to my new business website, The PROSE Co.: <a href="https://theproseco.com" rel="nofollow">https://theproseco.com</a>
Here is a link to my goFundMe for my experimental medical treatment. It lays out my story in more detail: <a href="https://www.gofundme.com/jackies-medical-treatment-expenses" rel="nofollow">https://www.gofundme.com/jackies-medical-treatment-expenses</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Welcome once again to unstoppable mindset. You know these are really fun things to do these episodes and getting a chance to meet so many people. Today I get to talk to a communications expert and a person who I've gotten to know a little bit since we started chatting and exchanging email several months ago, but Jackie Celske blew me away last week when she said I need to update my bio and all of that because I've just changed I quit my job. I've started my own company. And everything is now different. And I went okay, perfect. Exciting. No wonder we didn't do it before now. So Jackie, welcome to unstoppable mindset.</p>
<p>**Jackie Celske ** 02:02
Thank you so much for having me. I'm really excited for our conversation today. Well,</p>
<p>**Michael Hingson ** 02:06
we are as well. And I certainly hope our audience is going to be as excited as I am. But let's start with the younger Jackie, you grew up in London. Were you born in England and then grew up or what?</p>
<p>**Jackie Celske ** 02:20
No, I actually was born in Chicago, Illinois. Good place. Yes. My well, great other than Chicago sports. I'm a Wisconsin sports fan, ironically.</p>
<p>**Michael Hingson ** 02:31
But Wisconsin doesn't have Garrett Popcorn. Oh, that</p>
<p>**Jackie Celske ** 02:35
is true. That is true. It's a hard. Ooh, toss up there. Yeah, I didn't spend a lot of time in Chicago. I'm the oldest of three. We my parents had three kids and three years. So we are all really close in age. And thanks to them and their adventurous spirit. They believed that moving halfway across the world with three kids under five and one who was newly diagnosed with autism was a fantastic I DIA and adventure. So there we were, we went from Chicago to just south of London. Actually, we were about 30 minutes outside of the city in the country. And I spent the majority of my formative years there. We were there for almost a decade. So I grew up in all girls school school uniforms. I promise I did have a really great British accent back in the day. I've unfortunately, lost it, which makes my story a lot less cool. But we you could go back and get it. I could you know, it's hard to fake. Sometimes it comes out naturally, but I can't force it. Yeah. I've realized that the hard way. It sounds really silly if I tried to just make it be.</p>
<p>**Michael Hingson ** 03:45
So you go ahead. So you you live there until you're but probably close to 15 or so. Yeah,</p>
<p>**Jackie Celske ** 03:51
closer to 14. So I moved back to the states, middle of junior high. So talk about shock to the system. And we actually we did not move back to Chicago. So my relatives were all in a very small farming community in Western Illinois. So we moved to the small farming town in the middle of my junior high years. And, you know, I went from all girls school to boys in the classroom who were riding their tractors to school and everybody looking exactly the same. And the whole town being pretty much made up of about five different families. So completely opposite experiences. But I haven't ventured too far from that little community since we moved back. So I now live about 45 minutes 15 minutes north of that little town and have made this area my home since then.</p>
<p>**Michael Hingson ** 04:44
So what kind of work did your parents do when you're growing up that cause them to move to England and then back and so on?</p>
<p>**Jackie Celske ** 04:54
Yeah, great question. My, you know, we always get asked if my dad is in the military, he was Not he actually worked in finance. So in Chicago, he worked on the Chicago Board of Options Exchange floor and was a stock, an options trader. And so I always forget exactly which job opportunity it was that took him over there. But I think he was offered a originally a one year opportunity to work for a bank, over in the UK, and we went for the year and then my parents just really loved it and ended up staying a lot longer.</p>
<p>**Michael Hingson ** 05:28
What's not to love and what a great adventure. It</p>
<p>**Jackie Celske ** 05:32
sure was, you know, I wouldn't trade it for anything. I love England, I still try to go back about once a year. I've got a lot of great friends over there. Well,</p>
<p>**Michael Hingson ** 05:40
and I'm glad that you, you have friends, you have people that you know, and that you have those memories, and you keep building on them, which is which is really great. But when he moved or when they moved back and brought you are back to the States, was he still doing finance or what did he do? When you guys moved to the little town in Illinois? What town? Was it?</p>
<p>**Jackie Celske ** 06:03
The name of the town is Alito</p>
<p>**Michael Hingson ** 06:05
Lido. Okay. Yeah. So when you move to Alito, what, what did he do? So</p>
<p>**Jackie Celske ** 06:11
at my dad actually quit the work that he was doing at the time. So it was we moved in the year 2000, which, you know, if you're familiar with the stock market, trading floors were becoming obsolete at that time, the, that whole industry was completely changing. So I think my dad was ahead of the curve there a little bit and saw that coming and decided, you know, we just need to make a change. And so and in addition to his job changes, I have a younger sibling with autism. My brother Matt, who is just the coolest person I've ever met, and Matt was in a special school for kids with autism over in the UK, their special education system is drastically different than what we're used to here in the US. And so the conversation opened up to, you know, do we move back here and potentially explore transitioning Matt into mainstream school. And that was how we identified Alito as the place to go, I had an aunt, who at the time was a fifth grade teacher, and Matt would have been going into fifth grade that year. And we decided as a family that it made a lot of sense to help him through that transition with somebody he knows and, you know, familiar family member. And so I think those two things combined lots of things changing in my dad's career and world and just the needs of our unique family.</p>
<p>**Michael Hingson ** 07:39
So what did he go into for a career?</p>
<p>**Jackie Celske ** 07:43
Oh, golly, that could be a whole other podcast interview. He's, if you think my announcement last week was a shock. My dad's been all over. I think I get a little bit of that from him. But he ended up actually becoming mayor of our little town Alito, for a while while I was in high school. And that took us on a host of other adventures. The Lido actually has a sister city in Spain, a lado Spain and so we were able to go over there and they treated us like we were the president of the United States. It was just the coolest trip of all time, from little dinky Alito, Illinois, but so he he was in politics and local government for a while. He has started a few different businesses. I guess kind of there's been a running theme in the construction world. So he has since now moved to Florida, and received his general contractor's license. So he's running a business down there building really beautiful homes in the southwest area of Florida.</p>
<p>**Michael Hingson ** 08:48
And your mom. Yeah,</p>
<p>**Jackie Celske ** 08:50
my mom. So my mom while we were growing up was actually a stay at home mom, with everything going on with my brother. She was just the champion for us kids growing up. And in England, the school system is different also. So we had three kids go into three different schools in our lives were just pretty chaotic over there. And then when we moved back here, my mom ended up in higher education. So she actually has her doctorate in instructional design. And so she is is really into all things training and does a lot of advocacy work and she now since they moved to Florida works for their amazing church and their community. We're in Florida today. They are in Cape Coral, which is right next to Fort Myers, right. Okay.</p>
<p>**Michael Hingson ** 09:40
I was in Fort Myers speaking a few years ago it's been three or four years but it was a good time of year it wasn't too hot and to humans, so</p>
<p>**Jackie Celske ** 09:49
I kept roughly when it's not too hot.</p>
<p>**Michael Hingson ** 09:53
Yeah, when the book when the bugs have decided that it's not the great weather it is a lovely place in a good time to be there.</p>
<p>**Jackie Celske ** 09:59
Yes. It is I always say I have great vacation spots. Thanks to my family. I've got family in Florida and family in Nashville, Tennessee area.</p>
<p>**Michael Hingson ** 10:07
And friends in London and yes, exactly. I</p>
<p>**Jackie Celske ** 10:10
know there. You're right. Yes, exactly.</p>
<p>**Michael Hingson ** 10:13
So for you, so you have a brother and as your other sibling, a brother or sister,</p>
<p>**Jackie Celske ** 10:19
my youngest sibling is a sister.</p>
<p>**Michael Hingson ** 10:21
So you have a sister and a brother. That's pretty cool.</p>
<p>**Jackie Celske ** 10:23
I know best of both worlds, one of each. And we are all very close. We call ourselves the Celski trio. So my poor brother in law is trying to assimilate into that club, most of his life, and he puts up with us pretty well. We all have our challenges. Yes, yes, for sure. What</p>
<p>**Michael Hingson ** 10:41
was it like when you move back to the US as a young teenager in terms of assimilating back into the culture of the US as opposed to what you had experienced in England,</p>
<p>**Jackie Celske ** 10:51
it was incredibly difficult. So if you can imagine I had a very noticeable British accent. I had never been, you know, I had a brother, but I had a brother with autism and special needs. And so my experience around boys for preteen boys was very minimal. And the educational system in the UK is drastically different as well, they're a little bit advanced in some ways. So they start school sooner. So I was actually a couple of grades ahead, book wise, if you want to say it that way. But maturity level was the same as any other kid my age. So my parents, you know, what I'm thankful for this did decide to keep me in the grade level for my age, instead of accelerating my education in high school at age, you know, 13 or 14, being too early or too young for that. So I was able to at least hang out with kids my age, but it just was incredibly difficult to be in a place where I stood out so much, I remember we moved in August of that year of so right before the school year started, by Christmas, I had a completely a complete American accent, I just forced myself to change my outward identity very quickly, because it made it difficult for people to see me as me, I just, I was too different. You know, and I think, that experience at an early age. And now also, in my adult years, seeing how I'm treated differently in both countries, when I appear as either American or British. You know, I remember what it's like to be in England as a Brit, and how people treat you and now how they treat me as an American tourist when I go and same here. And so I think I just became hyper aware at a young age that about this, the concept of identity, and this idea of communication and the way we interact with each other and why that matters. And it also happened to be at the forefront of social media and instant messaging. And so I was kind of in the middle of this first wave of digital communication, which was amazing, I was able to stay in touch with some of my friends in England, but I was also being introduced to some of that cyber bullying and that anonymous kind of attack. And it was really easy for people to, you know, have negative comments, or essentially just pick on me as a young kid for what I sounded like, or what I looked like, or the things that I wanted to wear. And you know, I had grown up with school uniforms. So I had no idea. I had no concept of cool clothing I didn't, I had to figure out a whole different way to really express outwardly who I was as a person. And I remember being so excited about my first day of school and Aledo wearing this glittery butterfly shirt that I picked out at Walmart and I had no idea that you absolutely do not buy your shirts from Walmart as a 13 year old kid. So it just was all downhill from there. It was a really, for me, it was incredibly challenging. And I think I struggled a lot more than both of my siblings after talking to them about their experience. They just seemed to assimilate a little bit quicker because they were younger. And some of those preteen cultural norms hadn't really started for them yet.</p>
<p>**Michael Hingson ** 14:36
Now you move back, you said in 2000. Yes. Okay. So what immediately comes to mind, I want to come back and talk about Matt a little bit in a sec. But one of the things that must have been in ways you look back on it fascinating, although I don't know whether that be the right word to use or not is. So the next year of course, September 11 happened What was that like? So you and all the folks in Lido? Oh</p>
<p>**Jackie Celske ** 15:03
gosh, yeah, that's a great question. I just remember being very scared. You know, we, my parents are very proud Americans and did. As much as I became a very British child, I was also a very proud American child who just happened to live in the UK. So, I mean, we celebrated Fourth of July and Thanksgiving and things over there that are a little bit frowned upon for the typical Brits. But you know, I did have a very lot of pride about being American, even at that age. And despite the fact that I grew up in a different country. And so I think I shared similar emotions, as many of the people in our town and in some ways, I almost think that United that little community a lot more than it had ever been, or at least for a really long time, because that was just one moment in history. I remember us all being the same. United Yes, yes.</p>
<p>**Michael Hingson ** 16:12
We're, we're a mirror Americans, generally well respected and, and welcomed, let's say pre 2000 wings, do you think</p>
<p>**Jackie Celske ** 16:23
I, you know, in my case, I was a child. So it's a little bit harder to know, for sure. I mean, our friends over there in the UK, were they just welcomed us with open arms. And I had a very positive experience being American over there. I think the area in which we lived was also, it's just very common to have what we would probably call transplant families. So our group of friends were all families who had moved from other countries. And so we were all in some ways, going through the same experiences together, and sharing in those learning curves, or, you know, celebrating our heritage and things together, which was really special. And then moving to small town, Illinois, completely different. There was nobody had really ever left that city, it was almost the opposite. So new people didn't come in and people didn't leave. And so from my experience, and where we just happen to live in the UK, I always had a very positive.</p>
<p>**Michael Hingson ** 17:30
Well, I'll tell you why. I'll tell you why I asked the question. The one of my salespeople who I hired why I always say as the best sales guy ever hired, when we were doing product trainings for him at the time, and quantum wasn't international company, the blast, best place for him to go to get the media training to be able to start to really sell or, and he had actually been selling for a while. But then the training opportunity came along was London. So he went over and visited the quantum folks in London. And whenever he would go to a bar, he was a sports guy. So he liked to go to sports bars and stuff. But if he went into a bar, and they discovered they had a Yank in their midst, he said, I was treated like royalty everywhere I went. And, and so you know, I'm curious. And the reason for thinking about all of this was, Do you think that's changed a lot over the years that, that it's any different or people still, probably whatever they were about the same as they were before in terms of dealing with Americans and all that. I mean, our world has just gotten so crazy in so many different ways. I'm just curious to get your perceptions on internationally or in England, if things are different than they used to be, do you think? Yeah,</p>
<p>**Jackie Celske ** 18:58
I would say yes. A resounding yes. I mean, I feel the differences when I go over and visit. And you know, I'm obviously very familiar with where I'm going, when I'm over there. I'm not necessarily going as a tourist, I'm going most of the time just to visit people and maybe go back to my favorite places. But I tend to perceive that the Brits think we are just kind of arrogant and annoying and would prefer we just kind of get out of the way and not be there a lot of the times and so with my friend group over there, it's just a running joke and especially with the political climate of our current politics, so yes, that definitely, I think contributes to it. I mean, I will say the last election, my I had several friends saying we're just over here eating our bowl of popcorn watching the US like it's a movie right now. So it's almost as if they don't take us too seriously. But I do think There is respect for the independent lifestyle that we live in some of the autonomy we have in, in our culture over here that they don't always experience over in the UK or in Europe in general. And vice versa, I've learned, I've developed a very deep respect for the way that they value work life balance, that we don't get right here, in my personal opinion. So I agree. Yeah, I think I have the luxury of having exposure to both sides and getting to understand what is really great about both countries, and not everybody gets to experience it that way.</p>
<p>**Michael Hingson ** 20:43
So what is it? What would you say the work life balance is like over there as opposed to here?</p>
<p>**Jackie Celske ** 20:50
Very healthy, they just value relationships and people in a different way, in my opinion, I they get a lot more time off work, they are nobody there is overworked, which I think can be perceived as almost laziness, sometimes to us. But you know, there's nobody getting physically and mentally unwell from work. I mean, I'm sure there are I shouldn't make extreme claims like that. But the cases of you know, mental health concerns from work or physical. You know, well being issues and concerns that can come from overly stressed workloads, they just don't seem to have that same experience there. And my friends are just always traveling always on vacation, they typically work shorter work weeks, they get much more time off with their kids. You know, both both the women and men getting up to a year off when, after giving birth. A lot more quality time with the people that are important to you. And I, in my opinion, that's really what life is about. You</p>
<p>**Michael Hingson ** 22:05
traveled much to other places other than just London or England into other parts of Europe.</p>
<p>**Jackie Celske ** 22:10
I have Yeah, I have. And I think you know, it's not true across the entirety. But I've been to probably 10 or more other countries, so. And a lot of my friends from the UK actually live all across the world now too. So I kind of get their indirect experience from the new places that they've moved to as well. Maybe</p>
<p>**Michael Hingson ** 22:34
you think about the whole thing that's been in the news occasionally, over the past few months about the whole issue in France, where they want to raise the minimum retirement age from 62 to 64. That's gotten pretty violent.</p>
<p>**Jackie Celske ** 22:49
Yes, it has. Yeah. And I don't know what I don't know if I have a specific personal opinion yet. I think I'm still forming that myself. Every I don't. And I also am not as familiar with France as I would be with the UK and how that's all structured. But gosh, yeah, it's just in Europe is interesting, because similar to the US, when you think about how different all of our states are, you know, that's what it's like over there, it's just on a more extreme level, you're not just crossing a border to another state, you're crossing a border to a different world, almost, they speak a completely different language and have completely different cultural norms. And so, within a matter of, you know, hours, you can be in a completely different place that just where people don't think like you act like you talk like you. And that's something that I don't think Americans can really even fathom unless they've left the US, or</p>
<p>**Michael Hingson ** 23:48
they don't spend enough time thinking about the possibility. That's the case. And as a result, they're less prone and think, in large part, to understand it. And I know for me, I have a hard time understanding the whole issue of just so you're moving from 62 to 64 is the minimum retirement age. Why is it so violent, but at the same time, I also realize that's a marked difference for them. And it's no different than with anyone else. A lot of times, no matter what we say we really don't like a lot of change. No,</p>
<p>**Jackie Celske ** 24:30
I know humans don't really appreciate change. We certainly do. Yeah. Yes, yeah, it's the change is hard. Change is very hard. Yeah.</p>
<p>**Michael Hingson ** 24:41
Well, tell me a little bit more about growing up with math that had to have some influence in shaping your life and your outlooks and so on. Having a brother who has autism, what was that like?</p>
<p>**Jackie Celske ** 24:54
Yeah, you know, I actually think Matt helped me find My life, passion and my life's work. So his specific diagnosis, I think when he was about two or three, in the early 90s was a time when people didn't really understand autism much at all. And so my mom will recount the doctor saying, you know, your son is going to be institutionalized, and he's never going to do any of the things that you think he's going to be able to do. And my mom just looked at them in the eye and said, No, you're wrong. And</p>
<p>**Michael Hingson ** 25:34
where have I heard that story? We'll see, same thing my parents did. Yeah,</p>
<p>**Jackie Celske ** 25:40
I remember that. When we first connected I remember you sharing something similar and the power in those words, man when I think about it now. Thank God for my mom. Right. I mean, Matt was very behind at when we were in the UK, he, like I said, he went to a school for children with autism, and most of them were nonverbal. So Matt was developing very slowly, he was nonverbal for quite a while, and then when he did begin to speak, it didn't, you know, it didn't often make a lot of sense, we used a what they call over there Makaton sign language to communicate with him. We had a very, I would love to see one of these now. But we had almost like a digital tablet, from the 90s that had pictures on it. So he could press things that he wanted to, you know, if he wanted french fries that day or something, but he had a lot of the just stereotypical repetitive behaviors. He was incredibly tactfully defensive. And so you couldn't even touch him with the tip of your finger without him screaming. And so my mom, she dedicated her a solid 1015 years of her life, to just care for my brother and find the best resources for him. I mean, she would brush his body with a hairbrush several times a day, she would take him to the movie theater and train him on how to adapt to the overstimulation of the loud sound. You know, we laugh about it now that Matt would only eat Mcdonald's chicken nuggets, we would go to McDonald's and buy like 4020 packs of nuggets and have a freezer full of those chicken nuggets for years. That's all guity. And by he started to show these just magnificent gifts. And one of them was his ability to understand directions. So we would go on a road trip as a family, we'd come home, and before he could even really speak, he would take printer paper, lay it out on the floor. And he would to scale draw out and map out the trip that we had just taken. And I remember, as he began to communicate verbally a little bit more, I remember him just randomly saying things like, oh, you know, there was 34,000 dotted yellow lines on that street that we just drove by. It just hit the way that his brain worked, he would memorize the TV Guide. You know, most people don't remember having TV guys, but you know, those giant thick books that would tell you everything that's on the TV for the month on every channel. And Matt would memorize that. And we could ask him, you know, next next week on Saturday, what is on at 8pm on these three channels, and he would know, he just had a photographic memory. So he could read Yes, he could read. Yes. So he started to to show abilities in his communication that I think were being stunted at the school that he was at. And that was kind of the catalyst for my parents in their decision to you know, he's never going to be pushed and challenged in the way that he needs to be unless he is surrounded by all types of kids, not just kids who have autism. And we need to find a way to get them into mainstream schooling. And so they don't do that. As far as I know, at least in the region we were at in the UK, they that wasn't an option for him with his diagnosis. So moving to Alito, he transitioned at first into fifth grade with my aunt as his teacher and he had a full time aide. And, you know, I remember I remember I was just saying he was tactfully defensive as a child and you couldn't hug him. You couldn't touch him. Well, by the time he was a senior in high school, he was an AB student with no aid, a varsity wrestler. He was the lead in the school musical and just an all around stellar, teenage kid just have All the things that a kid should be doing, you know, you're</p>
<p>**Michael Hingson ** 30:03
absolutely right. He needed to be in that environment just stimulating. Yeah. Yeah, it was the musical.</p>
<p>**Jackie Celske ** 30:11
He was in well, he was in the musical every year, but he was guest on and Beauty and the Beast. Oh, okay. And he did a great job. He did a wonderful job.</p>
<p>**Michael Hingson ** 30:21
Even though he didn't get the girl in the end. No.</p>
<p>**Jackie Celske ** 30:23
And he played the wizard and the Wizard of Oz as well, trying to think which other ones but he he would always be in the talent shows. And yeah, he's got perfect pitch is another just wonderful gift with his autism. So his musical talent is just absolutely phenomenal. And he went on to get a four year college degree, and he is just a lovely young man. Now he get a major in music business. Makes sense? Yes. Yes. He's not doing that professionally right now. But he has a lot of interests in that field still. So on the side, he and I dabble in kind of writing songs and making little music videos and mashups, and things just for fun, as well, right?</p>
<p>**Michael Hingson ** 31:12
Well, you, you obviously had a lot of challenges to overcome and moving back and just being a teenager and going through all the things that you did, much less Matt, but Matt sounds like, as I would describe it a whole lot more of a blessing than, than a lot of people might think. And so yeah, he had autism. And so what, he's come through it, you've come through it, and it's made a whole big difference in your life and how you look at things, which is really cool. So what kinds of did well have challenges or what major things happen to you personally, as a teenager, and in school, and and growing up? Once you move back?</p>
<p>**Jackie Celske ** 31:55
Yeah, I, I mentioned that, you know, Matt helped me identify this curiosity, I would say about communication and words and stories. And, you know, one thing that was really challenging for me moving back to the states, coming from the education system that I was in, I gravitated towards older groups. So as a freshman in high school, for example, my core group of friends were all of the seniors. And that just felt more natural to me, that's kind of at the level I had been at in school in the UK. And so I was hanging out with kids that were just probably too old for me at 13 and 14 years old, and getting exposed to things at too young of an age, not that kid should be exposed to anything bad as a teenager, but just hanging with the crowd that I shouldn't have been with yet. And unfortunately, as a sophomore in high school, I found myself at a party with some friends and was we still don't know a lot of the details about that event. But I remember waking up, away from the party away from my friends, I had been drugged with something and was very brutally sexually assaulted that evening by multiple people who know me and knew me well enough to drop me off at my house at the end of the evening.</p>
<p>**Michael Hingson ** 33:25
Even though they did what they did, yes,</p>
<p>**Jackie Celske ** 33:27
yes. And so that for me, that was the turning point in my life. And I honestly would say I would say, I'm not sure I've, I really even began to fully wholly heal from that until about a year or two ago. It just changed the trajectory of, of everything for me. And the first time I talked to an adult about it, you know, the words were basically, I don't believe you. And you know, I talked about the power of words. I mean, those words changed the trajectory of the next several years for me as well. And so I found myself pretty shortly after that event, just having really extreme physical medical challenges that were unexplainable. I was at the doctor all the time, I was getting sick all the time. And it wasn't until I was 19 when I had a part of my intestines collapsed, so I needed a pretty immediate surgery. And the doctor asked my mom to leave the room. And it was that doctor who actually asked, all right, what has happened here because we don't see internal damage like this. In somebody or age and less. There's been a lot of trauma. And that was the first time I really started opening up so that had been three years.</p>
<p>**Michael Hingson ** 34:56
What were your parents thinking or thoughts about it? So</p>
<p>**Jackie Celske ** 35:00
I, my mom knew a little bit, my dad actually did not even know me. I never shared it with him until I was in my 20s it was a very difficult thing for me to talk about. And I, like I said, when I started to speak up, it was not well received, I was not getting the support I needed, I was not given access to resources to heal and get help. And so that just really shut me down. And my coping mechanism was to just, you know, get involved in everything in school and be tried to be the perfect student and the perfect teenager and the perfect big sister and I just distracted myself with all of those things in life, and my physical health became such a distraction, honestly, that I didn't understand the connection between the mental health aspect of what I had gone through, and how that was impacting my body, on a physical level for many, many years, and my family was amazing at supporting me and getting the help I needed physically. But we just didn't connect the dots for a really long time. And it took a lot of really hard years and multiple surgeries and multiple doctor visits and trips to different medical systems to really figure that out.</p>
<p>**Michael Hingson ** 36:33
And I would imagine no more parties for Jackie for a while. No,</p>
<p>**Jackie Celske ** 36:37
no. Yeah, it was. It, you know, in some ways, I remember every detail of the event. And in some ways, I don't it's, they I've learned now that that's really common for sexual assault and trauma survivors to remember very specific details, but not the actual moment of the. So I've written a lot about that and spoken a lot on that. As part of just my advocacy and awareness,</p>
<p>**Michael Hingson ** 37:07
and your healing, yes to talking about it helps. And I mean, I, it's not my place to make you just talk a lot about it. But talking about that kind of thing, or whatever goes on in your life always has to help. I know that. And I love to say this that I chose to let people interview me after September 11. And I believe that I did so much better by allowing the media to come into our home and ask me questions, because I got to ask all sorts of questions, some even really intelligent questions, but a lot of questions just about September 11, and anything you could possibly imagine. And occasionally, even now, I'll get a question that I have been asked before, but it doesn't happen very often. But still talking about it was the best thing.</p>
<p>**Jackie Celske ** 38:00
Yeah, it's I, I'm a big advocate for either writing or, or verbally talking through your story. For me, support groups. And that kind of community was the best way for me to do that. Because I could sit in a room. And if I didn't feel like speaking, there was still someone next to me, who had a similar lived experience and their words often helped me process, what was going on in my brain. And you know, maybe they were at a different stage of that processing than I was. And so listening and learning from what worked with other for other people, was a huge healing step for me. And that's why I'm just such a big advocate for stories and words. Now, I mean, words are so powerful. And the stories we tell are so powerful, and they're, they're what bring us together. They're what, you know, we said at the beginning, it's what unites us it it's what makes us better, more self aware human beings. And we just go about the world as better people that way. And</p>
<p>**Michael Hingson ** 39:07
I'm a firm believer that everyone has a story to tell. And sometimes people save when we discuss them coming on the podcast. Oh, my story isn't interesting. It's just like everybody else. And I said, No cheer story. And sometimes they'll not want to come on. They just don't want to get past that. But I've been blessed that lots of people do come on and tell their stories. And the reality is everyone's story is different. And my job is to help people communicate and tell their story and help to inspire because I think that most of us could be a whole lot more unstoppable than we think we can and I mean that in a very positive way in stories help that.</p>
<p>**Jackie Celske ** 39:46
I 100% agree and honestly, that was what made me really excited to be on your podcast because I have not written a book. I have not founded a nonprofit. I have not On on to transform this trauma into something above and beyond, I have just learned how to find my own purpose in it, how to heal so that I am the best version of myself. And I just choose to, you know, use it as part of the one chapter in how I got to who Jackie is today. And I haven't done anything more than that with it. And I think that's an equally important for people to hear. Because you know, there are people out there doing amazing things from the trauma that they've experienced in life. But it's also amazing, to just keep going, and to survive through it and to be on the other side of it. And to keep learning about yourself and learning about what helps you feel better, and how to help other people feel better, that is equally amazing and powerful. So it's not about what you do to change the world. You know, in a big grandiose way we can change the world, in our own small ways every single day when we choose to take care of ourselves.</p>
<p>**Michael Hingson ** 41:13
And amazing is such a sometimes overly used word. And the fact is, what you just said is absolutely correct. It doesn't need to be that amazing as well. Because you go out and you speak and you do all sorts of different things to tell the world about what you do or don't do. Ultimately, it's how you feel it's in your brain that really matters in the fact that you're able to move forward. And also, I think it's it's good that you recognize that, that it's really how you approach it and how you feel with it. And that the amazing part is that you do it. And it's something that we all ought to learn a lot more about, and grow to understand. Yeah,</p>
<p>**Jackie Celske ** 41:57
I think so too. I've listened to several of your guests, interviews, as well. And I've learned a lot from their perspective and experiences to on just different resources or different tips and tricks on you know how to minimize stress or how to focus on, you know, I listened to I think it was Jennifer's interview that was a day or two ago. And I also tried EMDR. And I was listening to her experience with EMDR. And how it was it was different from mine. And that was really interesting to me to just know that we both benefited from it for different reasons. And, and she goes and shares that as a resource to other people. And I do the same. And so it's those small moments of exchange in those small stories, I think that are the most impactful.</p>
<p>**Michael Hingson ** 42:42
Yeah, I talked with someone just yesterday about sound wellness and how different sounds affects us. And what affects some of us one way with a particular sound or set of sounds is totally different to someone else. Like I'm not a great fan of heavy metal, and that kind of music. But some other people are. And that's okay. I can appreciate it. It is still whether I like to think so or not. Heavy Metal is music, and I appreciate that it's music. It's different than what I like, but that's okay.</p>
<p>**Jackie Celske ** 43:18
Yeah, exactly. We just need to be okay with it being okay. Right. That's, that's the lesson I think</p>
<p>**Michael Hingson ** 43:25
I haven't really totally come to grips of thinking that rap is music in the same way that heavy metal and other kinds of music or music because it's so much more talking. And yes, there's a there's music in the background. But the main part of it isn't necessarily singing. But that may be me. And it may be that the definition of music is just changing from what it used to be. But I'm, I'm still working on that.</p>
<p>**Jackie Celske ** 43:50
Well, you'll have to hang out with me a little bit more because I like to write parody rap songs for fun. I've been known to do a surprise parody rap speech or for internal communications, messaging it at work or something, I will dress up and help communicate a message in a very unique and memorable way just for fun. And so I think, you know, I've never been a fan of rap myself. But getting to put a little jakie twist on it like that has made me appreciate it and have a lot of fun with it.</p>
<p>**Michael Hingson ** 44:22
I think rap is absolutely an art form. I'm just not sure that I would classify it as music. I think it's an art form. It's a wonderful art form. I've listened to some rap, you know, rap songs or rap music or whatever you want to call it. And clearly the people are very intelligent. They're talking about their life experiences, and are doing it in a very articulate way. So I think it's an art form. I'm just not sure I put it in the category of music as such.</p>
<p>**Jackie Celske ** 44:50
And that's where words matter, right? Whether it's music at all. Yeah.</p>
<p>**Michael Hingson ** 44:58
It does. Well, you been through a lot? What kind of advice would you give to someone who's maybe been through some of the kinds of things that you have? Whether they've gotten the support or not? What would you encourage people to do to help them move through some of this stuff a little bit more effectively?</p>
<p>**Jackie Celske ** 45:14
Yeah, that's an excellent question. I think, to me, it always depends on where you're at in your journey. I think if you are actively surviving something really hard, right? Now, then, first and foremost, you need to take care of yourself, and you need to sleep and you need to eat well, and you need to get some exercise and all the basic foundational things to just keep yourself well. And give your body and your mind the best chance at making it through the challenge ahead of you. I think if you are somebody who is, you know, maybe a little bit further along the journey, and just wants to continue healing and continue growing, I am a huge believer in practicing gratitude. And, you know, again, I think somebody recently on your podcast was talking about morning and evening routines and making intentional time in the day to stop and just appreciate the good that is happening around you. However small or however big. I'm a huge believer in the power of humor, I think the ability to laugh at ourselves is what humbles us, it's what makes stories and human connection a little bit more approachable when we talk about hard subjects like this. So, you know, for me, I battled this autoimmune disease for almost 20 years after that sexual assault that I really am only just now, realizing what that is, and what that means. But one of the organs that was significantly affected was my bladder. And so I genuinely used to pee my pants, quite often, I used to have accidents at work or in professional settings. And I just had to laugh about it. And it, it became something that, you know, my friends and peers and co workers could ask about because it was I made it a safe thing to talk about. And when I had an implant put on my spinal cord to help regulate some of those issues. I named him Pedro. So that when I started talking about Pedro, people would say, well, who's Pedro, and then it would open a conversation, right, so that I could approach really tough subjects. But, you know, I love I love the power of humor, and jokes. And so if you think about the word humor, and humility that both of those words, actually the origin is the same, and it comes from humanity. So when you want to go back to the power of words, you know, those are two powerful words right there. It's what our shared human experience is all about. So and then I guess, ultimately, I would always encourage people to just find ways to mitigate and control and minimize your stress. If I've learned anything, in the last couple of years, or even the last couple of weeks, with some of the big life changes I made, it's that the energy you surround yourself with is really important. Whether that's the people or your work environment, your home and where you live, just making sure that you're creating happy spaces for yourself and safe spaces for you to be yourself where you can be vulnerable. When you need to be when you can be authentic, and your true self and your best self. I think that is really important.</p>
<p>**Michael Hingson ** 48:38
You went off to college, and you learned a lot about communications, and certainly learned a lot about how to interact with people. And that certainly has to help shape some of your thinking. But you you have come a long way in in your, your journey in terms of getting better and improving and so on. But you You keep saying especially in the last couple of years, how come so much so quickly lately?</p>
<p>**Jackie Celske ** 49:07
Yeah, great question as it again, probably a podcast interview all on, its on its own, but I can shorten it to the best of my ability. So early in 2022. Actually, my medical condition was deteriorating really quickly. So I mentioned I had what we understood to be at the time, actually a neurological disease. So for about 20 years, my doctors were suggesting that I had something wrong with my nervous system. And we were treating it as such. So I would have days where my legs would not work or certain organs would be shutting down for no reason, no apparent reason and it wasn't until early 2022 I just became so sick and so unwell that my doctors here locally who had seen me for about 16 years, threw their hands up in the air and we're out of ideas and I did not know what the next step was going to be. So I decided to quit my job here in Iowa, I moved to Florida where to be with my family. And I just prayed that I would find a new doctor down there who might have a different idea. And man did I get lucky I was at such a point of desperation I had, I've found one doctor down there, we tried a couple additional surgeries. So I had two surgeries and 2022. And the implant that I had on my spinal cord was replaced in hopes that that would maybe make a difference. It did not. And so I found myself calling doctors to try to have organs removed. I mean, I was at a very desperate level, just not well, and I came across an article in a medical journal, about a woman who sounded very similar to me. And she was claiming that she had been cured by this doctor by this experimental treatment. And so I called their office completely in tears. And he, I understood him to be a leukemia doctor, so he specialized in bone marrow transplants, and I just thought, you know, he's not going to see me, I don't have cancer, this isn't going to work out. And to my surprise, they, he and his receptionist are both from the UK, ironically. And we just bonded over the phone about that. And they said, You know what, come on, in we, we would love to speak with you. So I drove about three and a half hours to the other side of the state of Florida and met with his team. And he was able to do some testing on my immune system. It was the first time in about 20 years that any doctor had identified on paper, what was actually wrong with me. So my immune system had been so severely damaged from all of the trauma and all of the stress that my body had been under for the last two decades, that it had aged to the point of, you know, I should have been about 90 to 100 years old with what the data was showing. So all of the illnesses I was acquiring inside my body had nowhere to go, my body wasn't fighting them. And then those, that bacteria that those viruses were living in my nervous system, which is what was causing all of the physical symptoms I was experiencing. So he offered to try the experimental treatment. But you know, obviously, we couldn't guarantee it would work. But it was a combination of infusions and injections for multiple weeks at a time. So I would get a PICC line put into my arm, similar to chemotherapy type treatment. And I was all on board. The only challenge in my way was that, of course, insurance did not cover it. And it was going to be a crazy expense for me and my family. And we decided, You know what, let's just tell Jackie's story. And let's see what happens. And this just beautiful community was formed around me sharing my story, and we were able to raise, I think we're up to about $45,000 in my GoFundMe, my friends back home hosted a benefit for me, and we raised another 10 or so $1,000 to help me pay for that first round of treatment, which cost a little over 80,000 the first time. And that was the biggest blessing I could have ever asked for because I came out of that treatment with almost all of the damage to my immune system reversed. And unfortunately, we just we couldn't do any more at the time financially. So I was feeling a lot better, I decided to move back home. And what we found was that because we didn't complete the entirety of the treatment, I just continued to regress after moving back home. So earlier in 2023, March, I went back down and we completed another round and we extended it this time. So I had to take a second mortgage out on my house to make that happen and you know, make a big gamble on myself, but it paid off because going for that extra amount of treatment, we were able to hopefully knock on wood permanently reverse the damage in my immune system. And it has so far cured me of almost all of the physical impairments that I had been battling for about 20 years.</p>
<p>**Michael Hingson ** 54:28
On top of everything else you decided to go off and start your own business and quit what you're doing before What were you doing and what did you quit? Yeah,</p>
<p>54:37
I did. So I like I said I was kind of in and out. I went from Iowa to Florida. I went to Florida over the last year and a half and so I moved back to Iowa for a while and started a job in higher education. discovered pretty quickly that that just was not for me. The particular culture of the place that I worked was a I'm very toxic and very unhealthy. And I started to develop stress and do seizures and other symptoms that were, you know, a clear sign that my body was not going to be well in this environment. And so I, in talking to my family and loved ones, I remember saying, you know, everyone was encouraging me to leave, I kept thinking, wow, that looks bad, I've been putting jobs right and left, I'm not sticking around anywhere very long. I don't have a plan B. And somebody just said, Well, you have to be alive to have a plan B. There you go. And it was those words, again, going back to the power of words, that convinced me that I just, I needed to make a change, and I would figure it out. And so that's what I did. I went in and quit pretty much the next day. A couple days later, I incorporated my own LLC, the PROSE, CO, and PROSE, which means written and spoken language. And I started my own communications and marketing firm. And now I'm a month into that, actually, this week will be an official month of full entrepreneurship. And I have already, you know, replaced my full time job income. And I'm already doing full time work with a host of different clients, wonderful, awesome clients that believe in me and chose to take this leap with me. So it's been an exciting couple of months.</p>
<p>**Michael Hingson ** 56:28
That is really exciting. And so what what are you doing for customers now? Exactly? Yeah,</p>
<p>56:36
great question. So I chose the PROSE CO. A, because PROSE stands for basically communication. But PROSE is also an acronym for the different services that I provide. So P would be promotional communications, which was everything from website content, advertising and events. Are stands for relational communications. So for my nonprofit clients, that's a lot of fundraising and stewardship strategy. For others. It's more public and media relations. O stands for organizational. So that's all things internal communications, from newsletters to change management, we laughed earlier about how difficult changes, helping to navigate that for some of our clients from a messaging standpoint, S is social media. So I do a lot of social media management, community management. And I love analytics. So diving into digital analytics is kind of my my thing. And then E stands for executive. So anything that we we call it transformational or inspirational. So I do everything from speech writing, to strategic planning, and brand strategy workshops. And I keep saying there's just a giant plus sign on the end of that too, because already in my short month, I've had a lot of custom projects pop up that weren't in that original scope that I had designed or imagined. So it's just kind of ever evolving right now. But mainly, you know, the miss the mission of the Prosecco is to change the world through stories. That's what I want to do. And anything that's going to help tell a client's brand story and help engage their clients in a way that goes beyond just creating a positive affinity towards that brand. But transforming that into some sort of action and change that's going to move that mission forward is really ultimately what my goal is with this company.</p>
<p>**Michael Hingson ** 58:32
And you certainly have done something major to get rid of a lot of stress over which you don't have any control over, you're going to have challenges because you're going to have deadlines, and you're going to have people who want different things. But you are the one who set that up, which makes it just so much better than stress in an office environment where as you said, it can be very toxic.</p>
<p>**Jackie Celske ** 58:56
Yes, it sure does. I, you know, it's a little bit more, there's new challenges, right, which is kind of the fun of it. But it's I'm asking myself silly things like do I want to just wear pajamas today? Or do I want to put normal pants on and go to the coffee shop, but it's it's a little bit of a different level of stress. But, you know, ultimately, I I want to provide the top quality service to clients that I can. And I'm very fortunate to have a great network, the community that I live in, where there's several other freelancers. And we've all started partnering together so that we can still provide a full service agency experience, just at a lesser cost for clients essentially without that overhead. So it really does feel community and team driven, which is not what I was expecting branching off on my own. I thought I would be giving that part up and it almost feels like I've gained more of that than I had before. And it also feels like we're really solving problems and we're really meeting a need in our commune. Any that maybe wasn't there before. So it's, it's exciting to be a part of it.</p>
<p>**Michael Hingson ** 1:00:03
That is super cool if people want to reach out to you and learn more about pros CO and maybe, hopefully work with you and use your services and so on, how do they do that? And how do they reach out to you and learn more about you, I</p>
<p>1:00:16
would love for people to reach out and just connect at a minimum share your stories doesn't have to be for business purposes, formally, but my website is the <a href="http://proseco.com" rel="nofollow">proseco.com</a> I keep joking that it's basically the <a href="http://prosecco.com" rel="nofollow">prosecco.com</a> without the extra c, because I do love my Prosecco and wine. So it's a good fit. But there's a contact form on there. If folks want to reach out and just get connected there. They can also email me info at the pros <a href="http://wcco.com" rel="nofollow">wcco.com</a> Or feel free to look me up on social media. I'm, I'm on most of them. And I'm Jackie Celske, I think I'm the only one in the world. So I'm pretty easy to find whether that's a good thing or bad thing. So selfkey is spelled C E L, S K E.</p>
<p>**Michael Hingson ** 1:01:02
So its J A C K I E C E L S K E. Yes, perfect. Well, this has been absolutely wonderful. And I am so glad that we finally made connections. And if you want to come back on in the future, and continue the discussion and tell more of the story, whether you write a book or not, we're glad to have you come back on but I bet one of these days you'll decide to sit down and write it or find someone to help write a book and and help inspire other people. But whatever you do, you've already done such amazing stuff. And you've been so committed to making it happen. And that's as good as anybody could ask for. So I really appreciate you being on and giving us so much of your time. Well,</p>
<p>**Jackie Celske ** 1:01:47
thank you so much. I think yeah, I've surprised myself in the last few weeks and months for sure. So who knows, I might surprise myself and do something like that one day, we'll</p>
<p>**Michael Hingson ** 1:01:57
see. If you want to talk about it ever. Don't hesitate to reach out.</p>
<p>**Jackie Celske ** 1:02:01
I thank you very much. And thank you for the platform and opportunity to just be part of this community that you're building. It's it's been really special to me. So thank you. Well,</p>
<p>**Michael Hingson ** 1:02:09
this has been fun. Well, I hope that you've enjoyed listening to us and that you enjoyed everything that Jackie had to say I'd love to hear from you. Please feel free to reach out you can email me, Michaelhi m i c h a e l h i accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to or and go to our website, www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Check out more episodes if you're new. And if you've heard a bunch you can always go find them there easily anyway, we really appreciate it. Wherever you're listening, please give us a five star rating. We all do appreciate that. And we do really want to hear your thoughts. And Jackie for you and all of you listening if you know of anyone else who we ought to have as a guest on unstoppable mindset, bring them on, we'd love to hear from other people. And we'd love to bring more people on and help inspire and motivate all of us because that's really what it's all about, and having fun. So you can't do better than that. But Jackie, once more. I want to thank you for being on and hope we can do this again. </p>
<p>**Jackie Celske ** 1:03:15
I would love that. Thank you so much. </p>
<p>**Michael Hingson ** 1:03:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Relentless and Determined Woman with Jackie Celske</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/38481d1b-454b-4014-84da-9a8e86e9e2e3.mp3?source=rss&amp;ext=asset.mp3" length="94243178" type="audio/mpeg" />
<itunes:episode>194</itunes:episode>
</item>
<item><title>Episode 193 – Unstoppable Mentor with Chris Hall</title>
<guid isPermaLink="false">https://pinecast.com/guid/51c0f9c2-6b8b-4218-9133-f1f8ccd4e1c2</guid>
<pubDate>Tue, 02 Jan 2024 18:33:46 -0000</pubDate>

<itunes:duration>01:06:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/251e02bd-1ca6-43a6-b7e4-90c067df41bd/UM193-Chris_Hall-Coverart.jpg" />
<description><![CDATA[<p>Chris Hall is a first generation multi-racial Caribbean American who was raised by a single mom. He tells us his story growing up in NY City and he dealt with poverty and being a bit unusual because he looked different. As it turned out, he also was diagnosed with Attention Deficit Disorder and Dyslexia although he did not learn his diagnoses until he was in high school. Like many undiagnosed children he felt out of place. Finally learning of his medical issues he began working to understand and grow.</p>
<p>Chris went to college and successfully studied and graduated. He tells us how he eventually substituted some Eastern medical practices for the medications his doctor prescribed for him to help with his ADD. I asked him if he felt that his new regiment regarding ADD was better than Western medications. You will hear that indeed he feels more improved now.</p>
<p>Chris eventually began working at Boeing in various financial roles. He always credits good mentors and teachers with his successful building of confidence and success on the job.</p>
<p>In 2017 he decided to give back by becoming a mentor and coach to others. He also has, as he puts it, started a side hustle as a public speaker. So, clearly he keeps busy and loves the activity. He will tell us, however, that it is important to take time to relax, unplug and think. I leave the rest for Chris to tell. All I will say is that clearly he is unstoppable. I hope you see that as well.</p>
<p><strong>About the Guest:</strong></p>
<p>Christopher Hall is a 1st Generation multi-racial Caribbean American, who was born and raised in NYC by a single mom. Ever since young, Chris has been passionate about helping others and leading his life with positivity, determination, empathy, passion, kindness, and grace!</p>
<p>Being born and raised in the heart of NYC was not easy! As the only child of an immigrant mother who did not attend college, Chris and his mom went through hard times. Both financially and in regard to learning as he struggled with a learning disability (ADD/ADHD/Dyslexia) when younger. However, through these tribulations, he was fortunate enough to have had mentors, teachers, and a wonderful tutor Krish Kamath who went out of their way to teach him and provide him with guidance. It was through this that Chris became fearless, confident, and resilient. These times built his character and truly instilled a drive and burning passion into wanting to help others! In November 2017, Christopher channeled this passion of helping others through mentorship, and his goal was simple: He was eager to mentor people and help them find their WHY and their own passion! Chris truly believes everyone has a deep inherent why that is so powerful, yet many do not know what it fully is or how to access it, and are oftentimes pressured by what society wants them to be. Chris's goal is to make my vocation a vacation and help others do the same.</p>
<p>Professionally</p>
<p>Chris was also a 2019 member of Harvard Business School Summer Venture in Management Program (a highly selective residential week-long PreMBA student at Harvard Business School campus which exposes you to real-world Business Cases) and was a recruiter and ambassador for the SVMP Alumni Association. Chris Hall is also a 2019 Forbes 30 Under 30 College Scholar.</p>
<p>From a professional perspective, Chris Chris has interned twice for The Boeing Company as a Financial Analyst and was extended a full-time offer for Boeing's Top Finance rotational program called the Business Career Foundation Program (now reprogrammed as the FCFP) which exposed him to 6 different roles within Finance, Strategy, Contracts, HR, and Sales within 2 years.</p>
<p>Outside of this Chris, use to work as a Teller in Banking, worked as a Sales Consultant, Senior Sales Consultant, and Sales Trainer for an Internal Currency Exchange Retail Corporation, and was set to get promoted to Assistant Sales Manager (prior to COVID in March of 2020).</p>
<p>Chris was also extended an offer to Intern at Morgan Stanley as a Compliance Analyst in New York during the Summer of 2018.</p>
<p>Finally, Chris has received interviews, Superdays, and/or offers for multiple Fortune 500 Companies including Goldman Sachs, Google, Blackstone, Morgan Stanley, JP Morgan, Boeing, Airbus, Bloomberg, Bank of America, Lockheed Martin, HSBC Bank, Fox News, Amazon, Barclays Investment Bank, etc.</p>
<p>This is what inspired Chris to begin mentoring others after having experience with these firms. Up to date, Chris have mentored over 700 people across 5 continents in person (from November 2017 to date) and virtually and has helped over 12,000+ people through his YouTube Videos! Additionally, his LinkedIn posts have amassed over 100,000+ views altogether.</p>
<p>Chris's primary goal as an individual is to give back and serve others! Whether that is offering the top quality products in a corporation, to helping individuals during times they need it the most. Chris's success is making other people and companies successful!</p>
<p>Chris is eager to take upon new challenges and grow in this beautiful journey of life. It is my drive and my personal values that influence me to work hard and even harder, every single day!</p>
<p>Outside of work and mentorship, Chris is very passionate about Mental Health, Self-Care, Self-improvement, Traveling, Nature, Singing, Hiking, Archery, YouTube, Finances, &amp; fitness!</p>
<p><strong>Ways to connect with Chris:</strong></p>
<p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/christopherrangonh/" rel="nofollow">https://www.linkedin.com/in/christopherrangonh/</a></p>
<p><strong>Calendly: (To book a 1:1 Mentorship Session)</strong>
<a href="https://calendly.com/christopher-rangon/mentorship" rel="nofollow">https://calendly.com/christopher-rangon/mentorship</a></p>
<p><strong>TikTok: </strong><a href="https://www.tiktok.com/@chris_rangon/" rel="nofollow">https://www.tiktok.com/@chris_rangon/</a></p>
<p><strong>Youtube:</strong> <a href="https://youtube.com/@skateboardcrh12" rel="nofollow">https://youtube.com/@skateboardcrh12</a></p>
<p>**Instagram: **
<a href="https://instagram.com/chris_rangon" rel="nofollow">https://instagram.com/chris_rangon</a>
<a href="https://www.instagram.com/christopherrangonspeaks/" rel="nofollow">https://www.instagram.com/christopherrangonspeaks/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, hi there and welcome once again to unstoppable mindset. And this episode, we get to talk with Christopher Hall. Christopher is an interesting person by any standards. He's got the the luxury of being a first generation multiracial American. He is passionate about helping others and he does a lot of different things and has a lot of life experiences, which was what makes this really funny. And not only funny, but fun. I shouldn't say funny, really, because it is fun to really be able to talk about experiences, and talk about them very seriously. And so Christopher really has a lot of experiences that a lot of us don't normally get to experience and, and share up. And so I think we're all going to be drawn in by our discussion today. And with that, I want to welcome you to unstoppable mindset. Do I call you Christopher or Chris? You</p>
<p>**Christopher Hall ** 02:25
could call me Chris. And thank you so much, Michael for having me. I really appreciate it.</p>
<p>**Michael Hingson ** 02:30
Then I will call you Chris just not late for dinner. And Chris. Chris lives back in Pennsylvania. So right now we're recording this at 734 in the evening. He just got home from work. So you haven't had dinner yet? Have you?</p>
<p>**Christopher Hall ** 02:46
No, I haven't. But I made sure to, you know, pass by Starbucks or for a quick snack so</p>
<p>**Michael Hingson ** 02:55
well, what's, what's the snack today?</p>
<p>**Christopher Hall ** 02:58
The snack was an impossible breakfast sandwich, actually. So yeah, what's</p>
<p>**Michael Hingson ** 03:03
what's an impossible breakfast sandwich? What's that?</p>
<p>**Christopher Hall ** 03:06
So it is a breakfast sandwich on a ciabatta bread with eggs, cheese and impossible meat? Because I'm pescetarian. So I only eat fish. Yeah. And it's pretty good. It hits</p>
<p>**Michael Hingson ** 03:22
the spot. What kind of fish was it? You know?</p>
<p>**Christopher Hall ** 03:25
Well, it wasn't fish that I specifically ordered this time, but it was impossible beef. So it was based beef. Got</p>
<p>**Michael Hingson ** 03:32
it? Okay. Me. I'm a shrimp fan myself. But that's another story.</p>
<p>**Christopher Hall ** 03:39
Awesome. Well,</p>
<p>**Michael Hingson ** 03:41
so you are from New York. You've been in New York. Why don't we go back and start at the beginning? Why don't you tell us a little bit about you, Chris, the young person growing up and all that stuff. And let's go from there.</p>
<p>**Christopher Hall ** 03:53
Absolutely. So I was born in 97 in Brooklyn, New York. And I was raised around Bay Ridge and I moved to Queens, New York when I was about six years old. And I lived in Queens for most of my life. Ended up going to elementary school, middle school, junior high school in Queens, went to high school in Long Island, just about 20 minutes away. And I attended Baruch College in Manhattan. And that's where I decided to pursue my degree in finance. I was really, really passionate about finance and math. And yeah, that's, that's that's just a little bit about my upbringing. At least in the New York side. New York is such a diverse place.</p>
<p>**Michael Hingson ** 04:52
Yeah, yeah. It is. So multiracial. What races.</p>
<p>**Christopher Hall ** 04:57
Oh, gosh. All right. I even began. So this is a long list. Okay? Yes. So both of my parents are from the Caribbean. But just through generations of family. They, they, they come from a lot of places. So, on my mom's side, she's from the island of Martinique. But I have grandparents that originate from India. On my dad's side, my dad is was born in the country of Haiti. But he's white and complexion. And both of his parents actually emigrated from England and France, to Haiti. And I also have heard that I have Middle Eastern genes in my blood as well. So very, very mixed between Caribbean, Middle Eastern, Indian, and you're up here.</p>
<p>**Michael Hingson ** 05:55
Wow. And again, you were born where? Exactly?</p>
<p>**Christopher Hall ** 05:59
I was born in Brooklyn, New York.</p>
<p>**Michael Hingson ** 06:01
So there you go, the melting pot of the world by most any standard or one of them. Well, so you're you were raised by your mom, I guess primarily. So there wasn't a dad in the picture.</p>
<p>**Christopher Hall ** 06:17
Yeah, so I was I was primarily raised by my mom. You know, she was a single parent, who just took care of me throughout throughout the highs and lows. And I owe her so much. My dad did provide moral support, or monetary support. But it was mainly my mom who took care of me. And I'm tremendously grateful for that.</p>
<p>**Michael Hingson ** 06:49
But you had said, when we chatted before that there were a lot of hard times economically and you also have a disability or you did I don't know whether you still regard yourself as having that lunch. Tell us a little bit about all that.</p>
<p>**Christopher Hall ** 07:02
Yes, absolutely. So my mom works as a housekeeper. She still does. And she's worked as a housekeeper for over 37 years. And while growing up, I went through a lot of tough times and tribulations and I and I saw my mom go through so many hardships. There were times that my mom would be late on rent multiple times, there were times that I was unable to afford new shoes. There were times that I saw my mom give me food. And unfortunately, I didn't see her eat. But I was very, very, very fortunate that, you know, my mom really, really took the time to instill hope and kindness inside of me. So even though I did witness that, and even though at times it did affect me, I always remained optimistic. In regards to learning disability, ever since young, I was very hyperactive. And I actually did not speak my first word until the age of four years old. So I actually went to a delayed language school. Because I did not really say my first ever syllable until the age of four. And I went to school in Brooklyn called high tech, where I was able to learn language and how to enunciate my words. And it was it was truly a challenge. And even throughout school, and I guess throughout growing up, really I struggled with attention deficit disorder, and dyslexia. And there were so many things that I struggled to understand. I struggled to comprehend. And I remember vividly taking so much longer than my peers around me. And I remember vividly studying for hours trying to work so hard and I wasn't getting the grace that I wanted. So that is that is still something that I do struggle with to this day in regards to concentration, but I have figured out ways to really navigate it. Just by understanding my body, understanding the way my mind works, and really working for myself, or working with myself rather, in order to ensure that I'm putting my best foot forward</p>
<p>**Michael Hingson ** 10:00
So you still deal with dyslexia today?</p>
<p>**Christopher Hall ** 10:02
Yes. Okay. Yes, I do. So, you</p>
<p>**Michael Hingson ** 10:06
know, if I may, a couple of things come to mind, let's go back to your mom and you and you have a lot of challenges economically and so on. How do you think that has shaped your outlook on life? Today? And when what is your outlook on life?</p>
<p>**Christopher Hall ** 10:30
That's a great question. I guess just start off with the first point. What really stood out to me, I guess, when I saw my mom experienced the things that she did, was really learning about the power of being mindful, the power of being mindful with how I save and how I spend my money. And also understanding that, you know, you should always prepare for any form of situation that does come your way. But also, at the same time, I also learned not to be afraid of investing in myself, because that's, that's so important to me. And I'm sorry, Michael, what was the other part of your question?</p>
<p>**Michael Hingson ** 11:22
Well, the so you, you learned to be very mindful of money, you learn to be intentional about what you do, and how So it clearly hasn't made you bitter, to have gone through all that stuff. And I find that fascinating, and actually very joyous and wonderful, because I've spoken to a number of people on this podcast who have had in their own way, similar situations, that is, they have had adverse situations they've had to deal with growing up. And they come out of it, recognizing what they had, and appreciating what they had and what they have now, in so many ways, and are very articulate about it. And say that even so they wouldn't have changed, or traded their childhoods for anything, because of the fact that in reality, they learned so much because of what they had to do. Absolutely,</p>
<p>**Christopher Hall ** 12:27
absolutely. I definitely do concur with that point. I feel like coming from humble beginnings, allows you to learn and grow. And I feel also, at least for me, personally, the most valuable things in life aren't things that are necessarily tangible, like money, it's there are things that are intangible, such as, you know, feeling joy, feeling love, you know, having peace of mind. And, and I feel like throughout the duration of my childhood, I experienced that because I have a beautiful mother that always, you know, told me about the power of having hope, of having kindness of helping others. And it allowed me to grow up with really a lot of humanity and just see that there are things that happen in life. So yeah, I'm tremendously grateful for my childhood. So so thank you for asking that question, Michael.</p>
<p>**Michael Hingson ** 13:36
Now, at the same time, you you had learning disabilities, you had issues with dyslexia and ADHD, how did you navigate through all that and come through that it had to be frustrating? Or does it? Was it not necessarily because you really didn't know for a long time? What really was going on?</p>
<p>**Christopher Hall ** 13:57
Yeah, great question. So I wasn't officially diagnosed with ADHD and dyslexia until I was in about ninth grade. So this was around the age of 14 or 15. And it was it was hard. And it was very, very frustrating. But my mom realized from young that I really needed extra attention when it came to schooling. And, and it was from there that my mom said, You know what I'm going to take to time to invest in my child. And literally, I am my mom's investment. I remember, you know, her taking me to programs, such as Kumaon and score. Me going to an ideal Montessori school when I was young, and you know, she would take the time to invent asked, like $350 a month, $360 a month to send me to a private school. And I remember, you know, waking up at 5am, to get ready by 545. And, you know, to, you know, go on a two hour commute, two and a half hour commute from Brooklyn to Queens. And getting that individualized learning. So I'm very, very grateful in that regard. My mom saw the power of good teachers, good programs, and education. And I feel like that just made things easier for me, because it encouraged me, because it made me realize that it's not like I'm uncapable of learning, I just learned in a different way, I just comprehend information and obtain it in a different way. And it was through learning through beautiful teachers, and individuals who pushed me that I realized, hey, you know, I am able to do that. And it gives a great sense of empowerment. And, you know, later on when school got a lot more serious, and, you know, when you're in sixth grade, seventh grade, eighth grade, you're taking very core curriculum courses in order to get you ready for high school. And I realized that I was struggling during that time. In seventh grade, I was failing a lot of my classes, I realized the importance of, Hey, maybe I do need to go to a specialized doctor to see if I could get the help that I needed. And I ended up going to a doctor that specialized in ADHD and dyslexia and things cognitively in regards to the brain. And in regards to how you process information. And I took assessments, I took tests. And that's when I received my official diagnosis. And I was very fortunate that I was actually prescribed medication. And I was able to take that during high school. And that really helped me. And that served me tremendously. And, and I took medication, I would say, from really from high school, up until my sophomore year of college, and it helped me</p>
<p>**Michael Hingson ** 17:48
when your concentration, did you were able to stop taking the medication anymore?</p>
<p>**Christopher Hall ** 17:54
Yeah, so currently, currently, I do not. And I was able to find natural ways to really aid with my concentration in regards to just organizing organizational skills, natural supplements. Really adequate sleep, adequate sleep helps me a lot. Going to bed at certain times also helps me a lot to with my concentration. There you go. Yeah.</p>
<p>**Michael Hingson ** 18:28
Do you find that the natural remedies do as well or even better than taking the typical western science medication? And I asked that, because I've talked to two people on this podcast from both sides of that. So I'm just curious what your thoughts are?</p>
<p>**Christopher Hall ** 18:46
Yeah, great question. Um, I would personally say yes. It in the very beginning, in all transparency, I did have a lot of doubt where I just said to myself, like, oh, is this really going to work? You know, I took, you know, a Western prescribed medicine for five to six years, is the natural remedy going to work the same way? So, in my mind, I started to have doubts. But I really took the time to do my due diligence and research. I looked at different natural supplements, I tried different things. And I was I was really able to see what worked well for me. And I do have to say, it does work as well. For sure. Absolutely. I think you do need to be a lot more. You know, disciplined, however, with your habits in order for it to work efficiently, you know, such as like your sleep, and your exercise for me exercising and sleep. actually helps me a lot My concentration.</p>
<p>**Michael Hingson ** 20:02
So you, you strike me as a as a person who has been very grateful for all that you've had, which is great. One of the things that I've noticed from a lot of people who we've had the the honor to chat with, who have been through a lot of adversity and come out of it. The other end I think is the best way to put it is that not only are they grateful, but they, they love to give back, which I think is important. I think I've been doing some of that ever since being in the World Trade Center on September 11. And I decided after that, that if I could speak as people were starting to invite me to do and if I could sell philosophy and life instead of selling computer hardware, it was a lot more rewarding. So how do you do that? And how do you give back to to the world and to people because of the things that you've experienced?</p>
<p>**Christopher Hall ** 20:56
Absolutely. Great question, Michael. So I try my utmost best to give back in any way I can. I would say you could give back in the smallest of ways. I know with me, I tried to give back through teaching, mainly through helping others. So one huge initiative that I've taken ever since 2017, when I was a junior in college, was actually to pay it forward and help people when it comes to obtaining internships and when it comes to obtaining full time jobs. And I did it originally because I had a mentor who worked at Morgan Stanley, and his name is Christopher too. And he took time out of his very busy schedule working 60 7080 plus hour weeks, just to mentor me and teach me. And, you know, I went from someone who was just very, very shy and reserved. I didn't have that much friends, to someone that was brave, eager and determined to network with people to connect with people to get to learn more about others. And it was true that I feel like my passion for giving back at least when it came to mentorship was born. So I've primarily have done that through my college campus when I was in college, and also via LinkedIn, as well. And I'm grateful to say, you know, to date, I've volunteered. And I've helped about 300, maybe 350 to 400 people for free. And I realized that I was very great at mentorship, and I realized that I was able to really give back to others and others really appreciated what I had to offer. And I turned that into a side business over time in about 2020 or 2021.</p>
<p>**Michael Hingson ** 23:37
Wow, well, how do you continue to mentor people you've mentored hundreds of people? How do you do that without getting tired? And how do you just keep going forward?</p>
<p>**Christopher Hall ** 23:50
That's a great question. I would have to say I, I remember my why. I know for me, when I was struggling and going through so many challenges in middle school, high school college. I had a long time tutor, teacher, someone who I would even consider a family friend who took the time to teach me and believe in me and helped me and and it was even during the times I didn't believe in myself. And I remembered vividly, you know, he would always say, you know, take the time to rest but keep on moving forward, keep on going. And during the time that I mentored people, there were times that I was dealing with other responsibilities in life there were times that I was dealing with challenges, setbacks, etc. But I am knew that if I had the opportunity to positively affect someone's life that could not only affect their life, but also affect their family's life and the people around them in a very, very positive and optimistic way. So I kept that in the forefront of my mind. And during the times that I felt tired, or if I felt like I needed a break, I took the time to get rest. Because resting and recharging is so important. But I never quit. In addition to that, I feel like what really allowed me to just remain resilient, is just by seeing how my mom approached situations, there were times that my mom worked 12 to 14 hour days, six days a week, even seven days a week. And she would always take the time to do things with a smile on her face, even though she was exhausted. And that was something that really inspired me. So ever since young, I told myself, hey, if I am tired, but if I'm doing something great, I'm going to take the time to remain resilient and go through it. And that's something that served me personally.</p>
<p>**Michael Hingson ** 26:35
Well, you clearly had a role model that helped with your mom. And I had a lot of role models. Yeah. You had a lot of role models, but your mom certainly set set the tone. And that helped.</p>
<p>**Christopher Hall ** 26:48
Absolutely, absolutely for sure.</p>
<p>**Michael Hingson ** 26:52
So you have, you have said that you treat your vocation like a vacation. Tell me about that?</p>
<p>**Christopher Hall ** 27:05
Yes. You</p>
<p>**Michael Hingson ** 27:07
know, I'd ask you that one.</p>
<p>**Christopher Hall ** 27:10
Yes. So, gosh, I actually did not know what the word vocation was. Until my senior year in high school. In 12th grade, I had a psychology teacher by the name of Donato manga Liuzzo. He goes by the name of Mr. Monk, for sure. And he always talked about the power of doing things that make you feel passion, and true love inside. And he always talked about the power of going after your goals and going after your dreams and not being afraid to set yourself apart. And he would always tell us this continuously class he says, you know, you'll reach an amazing stage in your life when you make your vocation a vacation, when you make your work something that you love. And I really resonated with that. And that's what I've strived to do. Ever since my senior year in high school going forward, I asked myself like, okay, you know, outside of me taking care of my needs, like financially. Does this role or does this hobby something that I'm doing? Does it make me happy? Because life, life goes by quickly. And it's and it's great to feel happy? Yeah.</p>
<p>**Michael Hingson ** 28:49
So you graduated from college? What do you do now?</p>
<p>**Christopher Hall ** 28:55
So I graduated from Baruch in 2019. And I currently work at the Boeing company. So I work as a finance contract specialist. And I really love what I do. Tell</p>
<p>**Michael Hingson ** 29:11
me more about what that what that means, like what your job is? Absolutely.</p>
<p>**Christopher Hall ** 29:15
So I help with selling V 22 helicopters to the government. So I look at contract proposals. I write drafts of letters. And I help with negotiating in order to help, you know sell these to the government such as the US Navy, and the US Army. And I've been with Boeing for about two and a half years, a little over two and a half years. And ever since I was 17 I was passionate about aviation and aerospace Bass, it was something that I've always wanted to pursue. And I was very fortunate that I wanted to pursue like a space like that, because aviation, I think is such a diverse, and really niche community. Even though aviation is so big, you see airplanes in the sky all the time you see helicopters in the sky all the time. But being able to be in an industry where you're able to serve millions of people, is something absolutely fascinating. And I'm grateful to do what I do every day. But</p>
<p>**Michael Hingson ** 30:45
you also have started a career in coaching and public speaking. Tell me more, a little bit more about that. What got you started down that road as well? Yes,</p>
<p>**Christopher Hall ** 30:55
absolutely. So for. So for career coaching, I guess we'll start there. In in 2017, as I mentioned earlier, I had a mentor, by the name of Christopher, and he helped me when it came to giving me the opportunity to learn more about interviews and connecting with people and things of that nature. And when I received the full time off, well, not a full time offer, actually, but an internship offer from both Morgan Stanley and the Boeing company. I was so happy, I was ecstatic. And I told my mentor Chris about this. And he said, you know, Christopher, I'm so proud of you. And I want you to remember something, I want you to do one thing, and that is pay it forward. And that was something that really, really really, you know, stuck with me. And it was something that made me feel so inspired. So ever since November of 2017. I've mentored many people around college campus. And in the end of 2019, when I was graduating from college, I realized, Hey, I'm very, very good at this, maybe I should, you know, see if I could cultivate this into a business. I've been hearing a lot of people say hey, Christopher, you, you know you have something, you are really able to inspire and help others and connect other people as well with their opportunities and and help people find their why and their passion, you should turn this into a business. So in 2020, I was thinking about it. And I'm asking myself, okay, how can I do this? And unfortunately, COVID happened. It really hit New York City hard in March of 2020, with with the lock downs. And I told myself, you know what, okay, I'm going to try my utmost best to help as many people as I can, because I see people getting laid off, left and right. And that simple initiative of wanting to really help people as much as I could, turned into me, putting a lot of posts on LinkedIn sharing, value added information about how to search for jobs during the time of the pandemic, how to ask, informational, or how to have informational interviews in an appropriate manner, what questions to ask, after an interview, how to answer specific interview type questions, and I would create these posts on LinkedIn. And I took the initiative to set up 45 minute long calls for free from 12pm to 9pm, seven days a week, from April of 2020 through August of 2020. And during that time, that was about 11 people a day, max that I mentored. During that time I mentored over 200 people within that four month timeframe. And in August of 2020, I decided I want to pursue this and I want to transform this into a you know small time business. And by small time I don't think that's true. right word, but really, as a side business rather. And during that time, I said, You know what, let me use Calendly. And let me charge $20 for a 25 minute mentorship session. And I was very, very grateful that I was able to obtain clients that wanted to, you know, learn more, and they wanted to pay for my services. And it started from there. And in regards to public speaking, I would say, I had a passion for public speaking and really helping others, at least in regards to speaking in public ever since 2019. That just started with me being curious, and seeing if any elementary schools, high schools or colleges needed a speaker in order to help with providing students motivation. And it was from dare that I decided to reach out to high schools and colleges, at the time I was in Seattle. And I realized when I, you know, took the time to get out of my comfort zone and speak. It left the students feeling very, very inspired and very motivated. And that's how my passion for public speaking was born. And so far, I've I've spoken to the University of Washington, to provide a workshop there. I spoken to my alma mater, which is Razi school. And I've smoked, and I've spoken to other small various places, as well. And that's something that I'm very passionate about to how</p>
<p>**Michael Hingson ** 37:07
did you find some of these places to speak at? like University of Washington, that's clearly quite a ways away from you.</p>
<p>**Christopher Hall ** 37:17
Yes, so, before moving to Pennsylvania, I was actually in Seattle for about a year. And I actually have a lot of friends that attended the University of Washington. And Boeing actually has a very good relationship with the University of Washington. Well. It was it was it was very, very easy for me to leverage my connections and have the opportunity to speak there.</p>
<p>**Michael Hingson ** 37:49
So does Boeing know that you're doing public speaking like this?</p>
<p>**Christopher Hall ** 37:56
I would say yes. Yes, they do. I posted on LinkedIn. And I talked about, you know, my love for for, for speaking with others to, you know, you know, to my team, so they're, they're fully supportive of it? Well,</p>
<p>**Michael Hingson ** 38:11
it certainly has continued to work out pretty well for you, needless to say, which is as important as it as it could possibly be. What have you taken in the way of lessons from your work at Boeing that has helped you and the rest of things that you do?</p>
<p>**Christopher Hall ** 38:31
Absolutely. So I would have to say, there have been a couple of things. Number one is networking. Really, taking the time to network is truly so important. So when it comes to, you know, connecting with others, collaborating with others, when it comes to specific projects or tasks, building rapport is truly so important. Because at the end of the day, people will give you opportunities if they know you, and they're able to vouch for your work ethic, if they know who you are. What is your personality, what you bring to the table. So that is that is truly important, you know, networking and fostering relationships, I would say is number one, number two, one thing that I've learned is, and it really alludes to number one is you know, ensuring that you have good rapport with people, as much as you can never burn your bridges. You know, the world is very big, but it's also very, very smart. People talk and individuals know each other. So always take the time. To put your best foot forward and lead with transparency, lead with love, you know, always take the time to serve others in any way you can, it really helps tremendously. And that is, that is something that I've learned and, and number three, I would have to say, one of the biggest things that I've learned through Boeing is Never be afraid of interacting with others. I know throughout my time, you know, at the Boeing Company, there were there were times that I was intimidated to reach out to a senior vice president or a managing director, or CEO, of you know, you know, Boeing Business Unit. But I realized throughout my time, people are eager to connect, and really help. At least, that's most people. So about what I would say is, I guess the common theme between all of those three things is not being afraid to put yourself out there. And really take the time to add value, and do good.</p>
<p>**Michael Hingson ** 41:23
As a motivational speaker, what theme Do you think resonates most with your audiences? And why is it important today?</p>
<p>**Christopher Hall ** 41:33
Yes, so I would have to say, resilience is, is something that definitely resonates with a lot of my audience members, because the thing about life is, life will have its challenges, and at times, it will be unpredictable. And there will always be uncertainty, there will always be, you know, individuals that may not recognize or see your potential. And one thing that I feel that my audience really connects with me about is empathy and, and really taking the time to just understand how to navigate through hardships. And that is something that I speak about a lot. When I mentor and when I speak to crowds as well. It's, it's the power of overcoming challenges. Taking the time to go the extra mile, learning how to believe in yourself, when a lot of people don't believe in you. Taking the time to cultivate your mindset, when you are in a very, very, very dark place. These are all the things that I feel my audience relates with a lot, because a lot of my mentees, one thing that I've realized in regards to a common theme is is all of them are intelligent, all of them are capable. But there are life situations and challenges that people go through that make things less than ideal, someone may go through a layoff someone may have a death in their family, someone may have gone through trauma. And oftentimes, it's very, very easy for people to lose hope in themself. You know, and and there is that life challenge, right? A toxic job, a toxic workforce, whatever the case may be. So in regards to my mentorship, and with my public speaking as well. It's not just so me teaching you how to find a job, it's me giving you the tools to allow you to navigate through your emotions to allow you to find your why to find your passion to find what makes you spark. And, you know, make you go after that. So so I feel like that's a very important critical theme. Especially, and what I discuss on a day to day basis,</p>
<p>**Michael Hingson ** 44:36
so what kind of tools do you give people? Um, so you talk about the fact that they face challenges and so on. What do you actually teach them in the way of tools to deal with that?</p>
<p>**Christopher Hall ** 44:45
Absolutely. So I teach them different things, primarily through affirmations. I teach them about the power of affirmations. The power of journaling, the power of taking the time to navigate through your emotions, and really take the time to write down how you're feeling? What are the challenges you're going through? And where do you see yourself going to moving forward? What are what are things that you want to start doing? What are things that you want to stop doing? What are things you want to continue doing as well. I talked to people about the power of mindfulness, and about the power of also meditation as well. You know, one thing that I'm very, very big on is spirituality, and how it helps people. More so with connecting with your True Self with who you are. And that is something that I really do feel, helps a lot of individuals as well, because everyone has a personal story. And everyone has a challenge and a struggle that a lot of people don't know about.</p>
<p>**Michael Hingson ** 46:08
Tell me, you've used mindfulness as a term a number of times, what does that mean? Exactly?</p>
<p>**Christopher Hall ** 46:14
Mindfulness just means being aware, at least for me, being aware of your emotions, and your thoughts, how they make you feel in that moment, and how they drive your behavior. So what are your patterns? When you feel stressed? What are your patterns? When you feel discouraged? And by patterns? I mean, what do you tend to do in that moment? What do you resort to? Water? How do you face it? What do you run away from? What do you incorporate in your day to day habits in your day to day life, things of that nature. Another part of mindfulness is how you make others feel. But in regards to one on one personable mentorship, I really concentrate on helping others really navigate how they feel with their own emotions, and how they navigate through that.</p>
<p>**Michael Hingson ** 47:25
Well, you keep pretty busy between speaking and working at Boeing and coaching. How do you do that? And keep up a work life balance? How do you find time to rest and rejuvenate yourself, if you will?</p>
<p>**Christopher Hall ** 47:44
Absolutely. So I do it through a couple of ways. And that's such a great question you asked Michael. I guess number one, I'm really, really passionate about mentorship and helping others. And I'm very passionate about bowing. So one thing that I feel that's great is that even if I do have a busy schedule, it doesn't exhaust me or drain me, I may feel tired, naturally. I may want to pause, take a break and you know, be re energized. But it doesn't drain me in the sense where I dread that I'm doing what I'm doing. I love everything that I do. So in regards to what makes me feel energized. There are a couple of things that do number one is music. I am a very, very, very big fan of all styles of music. I love to play the drums. And I've played them on and off for about 17 years. So you know listening to music in the car. While I'm taking a walk outside while I'm running, that that really helps me a lot. Speaking of taking a walk outside and running one thing that I love to do is I love to connect with nature. So I love to go for walks I love to hike. I love to explore new different neighborhoods, like just different areas in general, and that really energizes me. Another thing too is talking with with with great friends with amazing people. So it could be something as small as meeting up with a friend to grab lunch or dinner or playing basketball or watching a movie. Or or even doing something as simple as you know, staying on The couch and petting my cat. Right? Those are those are all the things that re energize me. And it makes me feel supercharged for you know, when I do the things that I need to do?</p>
<p>**Michael Hingson ** 50:16
Well, so what's your favorite place to go? You see you like to do a lot with nature and go places do you have a favorite place?</p>
<p>**Christopher Hall ** 50:25
Well, I, I usually don't like to give people favorite places where I like to go. But I guess one place that I used to like to go to, in Seattle was was was was a beach that I was at in Edmonds, Washington, where I used to live that. So as kind of like, a go to activity right after work, I would drive from my house and the beach would be about seven to 10 minutes away. And I would, you know, drive up, see the sunset, see the water, you know, come up to shore, you know, smell the air, see the mountains and the horizon? See, you know, the dogs playing, and that gave me a lot of peace. Right now, currently, I like to just, you know, walk in and run on a lot of trails. So I feel like that's, that's, that's my favorite activity. Oh,</p>
<p>**Michael Hingson ** 51:35
well, it gets you away from the other stuff. And it gives you time to think which is, of course, part of what I suspect that you're really thinking about and looking at is to get that time to decompress a little bit.</p>
<p>**Christopher Hall ** 51:48
Absolutely. Absolutely. For sure. So,</p>
<p>**Michael Hingson ** 51:51
you've talked about motivational speaking, and all that. And as long as you love to mentor, what advice do you have for someone who might want to become a motivational speaker or a coach?</p>
<p>**Christopher Hall ** 52:03
Absolutely, I would say, take the time to find out what you really love. Number one, what you are really good at or something that you feel like are starting to get good at, and take the time to really study that craft. I know this may sound like very generic or cliche advice, but taking the time to learn from others, right? That could be through reading a book, checking out a YouTube video, you know, reaching out to someone on LinkedIn that inspires you just to learn more about them and have a coffee chat with them. That can really allow you to grow and learn more about a specific space. And it could really inspire you to try new things. And go ahead and try them. That's, that's, that's really the most important part, take action and do. And I know that this is something that I was personally struggling with, for a long time, and I still do struggle with it transparently, you know, in my journey, sometimes you ask yourself, like, oh, my gosh, I really want to do this, that and the third, where do I begin? And you know, the answer to that is, you just need to start, start very, very small. And it can be something as you know, offering to volunteer at an elementary school or middle school. Volunteering to speak at a nursing home, volunteering to speak at your alma mater, like in college, maybe speaking at an organization that you were a part of on campus. All of these things can allow you to grow and learn and get more experienced, so you feel comfortable with speaking. And that's how you're able to grow in in regards to mentorship. Just take the time to mentor someone. It could be something as simple as mentoring your friend when it comes to their resume, giving them a mock interview, giving them advice on what are some of the things that work for you. That help you get a full time job. And just mark just start small and work your way up. There's no such thing as as an overnight success. You know, for for me, career coaching is is something that I've been doing for six years. Close to six years, November would be six and By all means, I'm not perfect at it. But I know that I'm getting better every single day. So it's, it's practicing taking action and putting yourself out there,</p>
<p>**Michael Hingson ** 55:09
which makes a lot of sense, practice is the only way you're going to really get better. And thinking about what you do. You're absolutely right. So what for you? What are your future or your future aspirations for working as a motivational speaker? And as a coach, and just as important, what are your aspirations for life at Boeing?</p>
<p>**Christopher Hall ** 55:35
Absolutely. So I would say, aspirations in regards to life of Boeing, I'll start with that is take the time to, you know, work hard and really grow in my field. That is something that I'm very passionate about, I would say, long term, I really want to get into sales, at Boeing sales and marketing, that is, that is the space that I'm very passionate about. And, you know, grow, have the opportunity to collaborate and, and just have the opportunity to work with clients. I love working with people. So so that's something that I'm very inspired about. So that's, that's on the buying side, in regards to motivational speaking, and in regards to career coaching, I would say really take the time to continue helping more people. I really want to make more content online. I've been starting to post videos more on my tic tock and by all means they are not perfect. But I've been but I've been taking action. I have an account called Chris underscore Rangan ra n Gln. So I've been posting a couple of tech talks. And I want to do more of that. I also intend on posting more YouTube videos, that is something that I'm very passionate about in regards to content creation. And I want to cultivate my own website, I want to build my own website, around career coaching, around public speaking. And I guess it's not I guess, the goal is to hopefully, you know, a very big goal is hopefully to have the opportunity to be flown out, to speak at a university or add an organization internationally. And be paid for it. So so so so that is the goal. That is the aspiration. And that is something that will take work, it will it will take a lot of time to get there. But it's something that I'm very passionate about.</p>
<p>**Michael Hingson ** 58:06
Well, I hope that somebody listening to unstoppable mindset might find your story and all the things that you have imparted to us relevant and maybe invite you to do that very thing. We can certainly help for that.</p>
<p>**Christopher Hall ** 58:20
Thank you. I appreciate that.</p>
<p>**Michael Hingson ** 58:22
How do you how do you want to be remembered for your speaking and coaching careers in your time at Boeing? What what do you want your legacy to be?</p>
<p>**Christopher Hall ** 58:33
Wow. I love this honestly been thinking about that question. For for for a couple of weeks, actually. I would say I want my legacy for speaking to be</p>
<p>**Christopher Hall ** 58:54
Wow. You know, Christopher was someone that gave me hope. When I did not believe in myself. He took the time to inspire me and because of him, I'm better and I'm striving to make you know other in my life better. I would have to say that is that is a very, very big inspiration for me because I always aspire and try my utmost best to share love. To share positivity. I think love is so important because there's a lot of hate in the world. There's a lot of fear in the world. There's a lot of destruction in the world. So being able to share, you know, love and light is something that I'm very inspired by. For work. I want to be remembered as someone who just shared you know Over emotional intelligence, and positivity, I want people around me to feel inspired to become their best version of themselves. I want people to feel, you know, app peace and feel happy and feel encouraged to take on more work, I want people to, you know, feel motivated to take on extra projects and to really believe in themselves. So, in regards to work wise, like, I don't necessarily have, you know, a tangible goal of, Oh, I wanna, you know, sell 3500 airplanes, or things of that nature, of course, that would be great. But for me, I want to be remembered for helping others. And really helping others, I guess, just to elaborate on that more, helping others find, you know, that positivity within them, helping people find, you know, their inspiration within them feeling inspired. So, so I would say those, those are the two things.</p>
<p>**Michael Hingson ** 1:01:26
Well, it doesn't get better than that, and great aspirations, and I, and I hope it works. You clearly can do it, you're very articulate about what you think. And I really love a lot of the, the different kinds of pieces of advice that you've given us today. So I want to thank you for that. If people want to reach out to you as a coach, or to explore you speaking, where they are. And you know, I want I want the same thing, being a keynote speaker and a public speaker, but you know, this is you. So if people want to reach out to you, how do they do that?</p>
<p>**Christopher Hall ** 1:02:03
Absolutely. So there are a couple of ways you could do that. You could reach out to me via LinkedIn. My LinkedIn would be provided, but my handle is Christopher Rangon H. Another is via my Calendly if you're interested in one on one mentorship, you could raise search <a href="http://calendly.com/christopher-rangon" rel="nofollow">calendly.com/christopher-rangon</a> r a n g o n slash mentorship. In addition to that, feel free to follow me on Instagram and on Tik Tok. Both of my handles are Chris, c h, r i, s, underscore Rangon. R A N, G O N and more for my YouTube channel. Feel free to follow me at skateboard. C R H 12. Yep, I created that account when I was into skateboarding. And I was 12 years old, hence, hence the user name skateboard. CRH 12.</p>
<p>**Michael Hingson ** 1:03:16
Cool. Well, Chris, I really am grateful and honored that you came and spent time with us today. And I hope people do reach out to you. And I hope that people will reach out and let us know what they thought of the podcast as well. You can reach me, Michael hingson at M i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson m i c h a e l. h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Wherever you're listening, please, we really would appreciate it if you would give us a five star rating. We are very grateful for your ratings and your comments. And we would greatly appreciate you doing that for us. We'd love to hear from you. I know Chris would love to hear from you. And we would appreciate both Chris, you and anyone out there listening. If you know of anyone else who we ought to have as a guest on unstoppable mindset, please let us know or email with introductions and we would be very happy to reach out we respond to everything as soon as I see it. So we will definitely respond. But again, Chris, I want to thank you for being here with us. And for all of your time and for all the wisdom that you imparted with us today. We're really grateful for it and thanks again. </p>
<p>**Christopher Hall ** 1:04:42
Thank you so much for having me. Really appreciate it. Michael, thank you. </p>
<p>**Michael Hingson ** 1:04:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Mentor with Chris Hall</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/51c0f9c2-6b8b-4218-9133-f1f8ccd4e1c2.mp3?source=rss&amp;ext=asset.mp3" length="96374080" type="audio/mpeg" />
<itunes:episode>193</itunes:episode>
</item>
<item><title>Episode 192 – Unstoppable Sound Wellness Expert with Sharon Carne</title>
<guid isPermaLink="false">https://pinecast.com/guid/a026deeb-ef89-4717-ae25-d1f9b6ad2a38</guid>
<pubDate>Fri, 29 Dec 2023 10:00:45 -0000</pubDate>

<itunes:duration>01:07:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/aa3ea567-6fc3-4b47-ac2a-7e526ac139d3/UM192-Sharon_Carne-Coverart.jpg" />
<description><![CDATA[<p>Did you know that different kinds of sound can effect our bodies, emotional well being and everything about and within us? Meet Sharon Carne who today is an incredible sound wellness expert. Sharon will tell us how she always has had a love of music. She learned classical guitar and eventually secured a degree in music. Her journey to that degree is an amazing one. She was clearly, as you will hear, absolutely fixated on and committed to securing that degree.</p>
<p>She taught Music for some thirty years. Along the way she began to take an interest in sound, music at first, and then other sound that could help people heal many things. Some 15 years ago she and her husband began the Sound Wellness Institute. Sharon retired from teaching full time in 2016 and now devotes her full time to the institute to teach and help others through the use of sound.</p>
<p>Our discussion is, to me, quite inspiring and informative. I believe you also will learn a lot from what Sharon has to say. Along the way, please visit <a href="http://www.soundwellness.com" rel="nofollow">www.soundwellness.com</a> to learn more about Sharon’s work. At the end of our episode Sharon offers some free gifts. We have put links to them in our cover notes.</p>
<p><strong>About the Guest:</strong></p>
<p>Sharon Carne, BMus, M.F.A., Director of Training and Program Development for the Sound Wellness Institute, is an author, international speaker, musician, recording artist, reiki master, sound healer and publisher. In addition to almost 30 years as a faculty member of The Conservatory, Mount Royal University, Sharon spent about 20 years doing personal research and formal training in Sound Therapy and Sound Healing.
In 2008, Sharon was invited to participate as a facilitator in a study on stress reduction sponsored by the Integrative Health Institute at Mount Royal University. She developed a program for the study using a variety of ways sound and music relieves stress.
Sharon is the founder of Sound Wellness, the Sound Wellness Institute and co-founder of the Emergent Workforce, the most recent expansion of offerings through the Sound Wellness Institute. Through the Sound Wellness Institute, she developed programs and training for holistic practitioners. Sound Wellness is now its own modality and practitioners receive the highest level of tested competency training in Canada in using sound and music to support their practice. The Emergent Workforce programs have been developed because of requests and interest from the business world.</p>
<p><strong>Ways to connect with Sharon:</strong></p>
<p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/christopherrangonh/" rel="nofollow">https://www.linkedin.com/in/christopherrangonh/</a></p>
<p><strong>Calendly: (To book a 1:1 Mentorship Session)</strong>
<a href="https://calendly.com/christopher-rangon/mentorship" rel="nofollow">https://calendly.com/christopher-rangon/mentorship</a></p>
<p><strong>TikTok: </strong><a href="https://www.tiktok.com/@chris_rangon/" rel="nofollow">https://www.tiktok.com/@chris_rangon/</a></p>
<p><strong>Youtube:</strong> <a href="https://youtube.com/@skateboardcrh12" rel="nofollow">https://youtube.com/@skateboardcrh12</a></p>
<p>**Instagram: **
<a href="https://instagram.com/chris_rangon" rel="nofollow">https://instagram.com/chris_rangon</a>
<a href="https://www.instagram.com/christopherrangonspeaks/" rel="nofollow">https://www.instagram.com/christopherrangonspeaks/</a></p>
<p><strong>Gifts for your listeners</strong></p>
<ol>
<li>
<p>Nervous System Balance
A 4-minute track of tuning fork sounds. Listen to the track once in the morning to start your day with calm and focus.  <a href="https://soundwellness.com/balance/" rel="nofollow">https://soundwellness.com/balance/</a></p>
</li>
<li>
<p>Woodland Song
A 60-minute recording of a forest creek and birdsong. Play quietly in the background when you are working to keep your body and nervous system calm and your mind alert. <a href="https://soundwellness.com/woodlandsong/" rel="nofollow">https://soundwellness.com/woodlandsong/</a></p>
</li>
</ol>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, welcome to another episode of unstoppable mindset. Here we are once again. And it's always fun to be here. I love interviewing and and conversing more than interviewing with lots of different people. And today we have Sharon Carne as our guest, who is the founder of sound wellness and one of the cofounders of the sound wellness Institute. She's going to tell us more about that. She's going to talk about things I've known for a while that is the truth of how sound can affect us and does affect us. But she's going to be the one to talk about that because she's the expert, of course. So anyway, we will get to that. But I want to first welcome you, Sharon. Thank you for joining us here on unstoppable mindset.</p>
<p>**Sharon Carne ** 02:06
Thank you so much, Michael, what a delight to be here to be able to share a little bit about sound. Well,</p>
<p>**Michael Hingson ** 02:14
that is, of course a lot of what podcasts are all about and and hopefully we can make it all sound reasonably decent as it were. But why don't we start maybe by you telling us about kind of the early Sheeran growing up in some of those kinds of things to sort of set the stage for what we're going to do later.</p>
<p>**Sharon Carne ** 02:30
Oh my goodness, I've had music in my life all my life as long as I can remember Michael, and it probably from my mom singing. We used to my dad was in the armed forces here in Canada radar technician. So we traveled long distances in the summer to go visit family and mom would sing all the way across the country. And we had our favorite songs. And then that led to singing and choirs sang in church choirs, school choirs, as long as I can remember, oh, one day when I was or at Christmas time when I was 16 years old, there was a guitar under the Christmas tree. And from having grown ups, mostly singing, playing a little bit of recorder, that guitar was such a fun thing. Oh my gosh, we were so lucky. We had a guitar teacher half a block away. And so I signed up for lessons right away. He just happened to be a classical guitar teacher. And so he started me on that and inspired me with every single lesson was playing recordings of some of the masters and classical guitar and I just fell in love with it. Totally fell in love with it. And it's interesting how sometimes you dropped something as you get focused on something else when I went off to university, and it came back in a big way later.</p>
<p>**Michael Hingson ** 04:04
I I know exactly the kind of thing that you're talking about. We moved to California when I was five. And it was the first trip I really remember although I think we've probably we probably did some driving around before then. But my dad liked to sing and he was a fan of Old Country and Western songs. I mean, we're talking about back in the country western days have 40s and 50s and so on. And he even yodels a little bit. So he's saying a lot. And we we got to enjoy that and always loved it when as he was driving, he would sing. And then he he also did have a guitar. He had an old Martin grand concert guitar from 1940. He got it by training something for it and I actually still have it. But he would occasionally get it out and play so I know what you're talking about. I know the excitement and the feeling that you had</p>
<p>**Sharon Carne ** 05:01
Oh, what a beautiful thing to have still Michael, my goodness, great memories.</p>
<p>**Michael Hingson ** 05:07
It's in the guitar is an incredibly rich sounding guitar. Of course it's it's not an electric guitar at all. But the sound is just very rich. It's a very full bodied sounding guitar. It's a lot of fun. Anyway, so you took lessons and you, you said that it came back to to be something good for you later on. Hmm.</p>
<p>**Sharon Carne ** 05:33
It did. And so and in a way that wasn't quite expected to because I went off to university, and I did well in high school in sciences and maths. So majored in in math and sciences at university and it did not go well. It did not go well. So I, I left university after the first year in registered in Teachers College at the time, and did one year at Teachers College and ended up teaching in a tiny town in northern Ontario. And the love of music continued there by joining the Town Choir, there was an amazing music teacher in our tiny town, we put on shows, we did concerts all around the area. And my interest in the guitar, which had been put away for a few years while I was doing this, at least two years, came back again. And part of my finishing my degree at university, I took summer courses. And in the second summer course I signed up for a music history course. And oh my goodness, it lit a fire under me like nothing I've ever experienced before. So I went into the professor at one of the professors at the end of that course. And I said, What do I have to do to get into this university as a music major. And so he told me, I needed this level of playing, and I needed this level of music theory. And I said, okay, and off I went. It took me two years, but I got entrance requirements to the university to get in as a music major. not expected. It was such a fascinating, fascinating fire. That was the passion that was that was lit at that time. I just had to continue.</p>
<p>**Michael Hingson ** 07:30
So what did you have to do? You miss mentioned the level of playing what does that mean?</p>
<p>**Sharon Carne ** 07:38
Well, in Canada, they have an examination system through the Royal Conservatory in Toronto. And so I needed to play I needed to have an exam at the grade eight level at the time, along with the the theory that was required music theory that was required for that level. And I had had a year and a half of guitar lessons. So it was it was an accomplishment to to find a teacher from. And I was teaching in a tiny town in northern Northern Ontario, the closest teacher who could teach me at that level was an eight hour drive away. And so and I had no car, so I called him up and I said, I have to take lessons with you. I need a grade eight, in in classical guitar and what's involved in so I was teaching public school and in this tiny town, so on Friday night, I'd help on the bus and be on the bus all night, get to the city where the guitar teacher lived, have my lesson that morning, hang around the bus station the rest of the day. I'd take the bus all night to the back home again on on Saturday night. And I did that for two years. And after two years, I did the exam and got my grade eight and all the theory required. So</p>
<p>**Michael Hingson ** 09:11
what does it mean though from a playing standpoint, to have a great eight What did what did you have to play or what did you have to show through guitar playing?</p>
<p>**Sharon Carne ** 09:20
It's it's probably a concert level to play pieces that are that are complicated enough to be able to sit in a theater and play a concert on the classical guitar at the beginning stages of that.</p>
<p>**Michael Hingson ** 09:41
Once you did it,</p>
<p>**Sharon Carne ** 09:43
I did it. I could not not do it. It was there was no there was no question. It was something I I had to do. I had to get in to the university and get a music degree. I just I'm not. It was a drive that I couldn't exist. lane?</p>
<p>**Michael Hingson ** 10:02
Well, but it was your drive. And that's what what really matters with a lot of commitment to take a bus all night and then do your lessons and then wait for the bus to return. So while you're waiting at the bus station, did you play the guitar?</p>
<p>**Sharon Carne ** 10:15
No, no. I don't remember do I know. I didn't practice? No, I didn't practice there I practice at home, there was a confidence level to because I was on an extremely accelerated study path to get to that level in two years.</p>
<p>**Michael Hingson ** 10:37
So he packed a lot into each of your your lessons, obviously. Mm hmm. That's cool. So then you got into the University? And how long were you there?</p>
<p>**Sharon Carne ** 10:52
Yeah, I will. I was there for three years, because I had already had one year of university, I could use those courses as my arts and science options. So I completed the rest of the music degree. It's a four year degree in those three years. And, and then it just felt like, there was so much more to learn. So I applied for a master's degree at two universities, and was accepted at both one of them in London, Ontario, and the other one in Minneapolis. So I went to Minneapolis, and did a two year master's degree after that. And then it kind of felt like I had a good grounding. I had such acceleration, that it felt like there was a lot of catch up to do. Also, after I got my entrance requirements anyway.</p>
<p>**Michael Hingson ** 11:44
What made you decide to go to Minneapolis as opposed to London, Ontario,</p>
<p>**Sharon Carne ** 11:49
the university in London, Ontario was mostly a music history degree and I loved music history, but I wanted to learn how to play the guitar better. And Minneapolis, the University of Minnesota there, they had a guitar teacher and an option to focus on performing, which is what I wanted to develop more skill in. So I did that.</p>
<p>**Michael Hingson ** 12:14
So was it all classical? Or did you branch out into other kinds of music at all,</p>
<p>**Sharon Carne ** 12:20
it was all classical.</p>
<p>**Michael Hingson ** 12:23
Which is probably not too surprising. That'd be the sort of level or orientation that that music degrees in would take and so on that they want you to really get the classical part of it and, and get all the challenges and nuances, because they're probably a lot more in from a guitar standpoint, nuances and, and sophisticated things to learn then going into more of the modern music, which isn't necessarily as much guitar being out in front as the only thing as with classical music, I would assume.</p>
<p>**Sharon Carne ** 13:03
There are certainly skills of nuances in a group and in popular music, however you write about it with the guitar and being the only performer at least when I hit solo, where that there was a lot of a lot of skill and nuance for sure.</p>
<p>**Michael Hingson ** 13:18
So when did you graduate with your music degree? What year was that?</p>
<p>**Sharon Carne ** 13:23
It was 90 Well, in the from Queens, I graduated in 1977. And then from the University of Minnesota in 1979.</p>
<p>**Michael Hingson ** 13:34
Okay, so you are now a master's degree holder and dealing with music. And you play the guitar pretty well. So then what?</p>
<p>**Sharon Carne ** 13:47
Well, I returned to Alberta, Canada, where I got a part time job at the college. They're teaching music teaching guitar as a start for what to do next, because I wasn't quite sure. And, and when when I was I taught at Red Deer college for two years. And in the meantime, I met my husband, and we got married, and he immediately got transferred to Houston. So it kind of ended my opportunity to teach it read your college and we ended up in Houston for about three and a half years.</p>
<p>**Michael Hingson ** 14:30
Wow. So what was he doing at the time that took you to Houston?</p>
<p>**Sharon Carne ** 14:37
Well, he was in the oil business, an engineer and so he was transferred there to do testing on oilfield equipment and quality kinds of things. So he's an engineer, so got into that field. And because I didn't have a visa to work in the United States. I we had our two children there In Houston, we have two boys. And I learned how to play another instrument called the lute, which was great fun, so it was filled with kids and lute playing.</p>
<p>**Michael Hingson ** 15:13
Did you do much guitar playing?</p>
<p>**Sharon Carne ** 15:17
I did some with what with a baby. And then with the second child who came along just before we move back to Canada, it what I did I did some guitar playing. And then also the lute. Hmm. Wow.</p>
<p>**Michael Hingson ** 15:35
Two different instruments indeed, though. Well,</p>
<p>**Sharon Carne ** 15:37
I think the Luton part was was healing for me, because I had started taking it when we got down there, there was a great loot teacher and I found someone who would make me a left handed load, I play left handed. So I had to have the instrument specially made. And my father passed away after we were down there for about a year. And I couldn't play my guitar. I couldn't play it. So what I did is I played the lute, and learned more. Well played it more became more proficient on the lute. And doing that for the next probably nine to 12 months. Michael was really healing for my heart, and then I could pick up the guitar again.</p>
<p>**Michael Hingson ** 16:29
Well, so you, you had three and a half years in Houston, then you move back to Canada back to Alberta. Uh huh. And then what did you do?</p>
<p>**Sharon Carne ** 16:42
Well, we moved, we moved into Calgary, Alberta. And after the kids were a little bit older, about a year after we moved here, and we're still in the same house in Calgary, I applied, or I was asked actually to join the faculty of Mount Royal University. They didn't have any guitar teachers there that specialized in teaching young children. So I ended up there for almost 30 years, and teaching all ages from three years old up to in their 70s and really had a very fulfilling career with with doing something I really, really loved.</p>
<p>**Michael Hingson ** 17:25
You said you did that for 30 years.</p>
<p>**Sharon Carne ** 17:29
At Yeah. And then sound wellness came along. And it was a gradual shift into what I was doing now. And that was a bit of a surprise to wasn't something I hadn't expected. So it kind of it it started to grow. During my last five or so years of teaching at the Conservatory.</p>
<p>**Michael Hingson ** 17:55
Well, tell me a little bit more about that, if you will, the what, what started that whole thing, and what was the overall eventual cost for the shift?</p>
<p>**Sharon Carne ** 18:06
Oh, gosh, it probably started with, with innocent experiments. So teaching, teaching adult students, I had a group about eight, six or eight students at the time, who wanted to gain more confidence in performing so I, I ordered every book on stage fright that I could find and read them all and picked a whole pile of exercises that we could experiment, I called a coffee shop, to coffee shops in town and organize informal evening performances for everybody. And also art galleries. If they wanted music for the opening of an art show. It's another great opportunity, low pressure for people to just sit in and play background music. So we tried out a bunch of the exercises. And we found out that one of the ones that worked the best was imagining a color while we were performing. And the weird thing about it was that every time we did it, at least one person in the audience would get the color. I'll never forget that. I gave one concert in, in a town during this time we were exploring near here. And I chose one piece on the program to practice imagining the color with and this woman came up to me after the concert and she pointed to that piece on the program. She said Sharon, this piece was so beautiful. It reminded me of sitting by the ocean. The color was so blue. And I thought okay, this is no longer a coincidence. It had happened too many times. So I started really By doing my own research and asking questions like, What is it about sound that makes it a carrier for the lot? And of course, emotion? And what is it? That that? What how can it do that. So I got all kinds of books in the library ordered books and ended up studying with two of the pioneers in in America in sound healing a few years after that grant, so it's a gradual transition from what I was doing to how the interest in sound healing was really sparked.</p>
<p>**Michael Hingson ** 20:40
Well, love to hear more about that in terms of what it is what it does, and, and just your journey about all that.</p>
<p>**Sharon Carne ** 20:52
Well, sound healing is it's, oh, gosh, it's exploding all over the world. And they're still, it's still in a way being defined. As far as probably where it sits now is it's a modality. It's related to using the voice or frequency or sound tools like singing bowls, or music in order to stimulate a healing response in the body. And so it it is fascinating modality because of the wide variety of tools that can be used in order to stimulate that. And there's the at the time when I was becoming interested in sound healing, there weren't a lot of people teaching it. I did find Jonathan Goldman's with his intensive workshops, the where I attended, probably 20 years ago now. And and then studied with Tom Kenyon in Seattle, who is a psychotherapist who developed a technique for working with the voice and releasing emotional energy to stimulate that beautiful healing energy of the body. And it it was something that that fascinated me so much having spent a lifetime in sound, I had never really thought how powerful a tool it is to support the body in healing.</p>
<p>**Michael Hingson ** 22:26
So when you talk about sound healing, and I think there's a fair amount today of accepted science that it can help or cause different kinds of reactions in the body but what what does it heal</p>
<p>**Sharon Carne ** 22:48
well, I like to call sound food for the nervous system, and like junk food and good food and super food that we had junk sound that stimulates the release of stress hormones from the nervous system which the which increases the the, I guess, disease loader or stress load on the body, which can create disease and discomfort. The Good Food are things like major sounds that can help the body just go into the relaxation response that so many people need. There are there are several so many hormones that are released by the brain in the nervous system every time we experience sound and music, and four of them at least our our immune system boosters, then there's oxytocin, the bonding hormone, that one if for those people who love going to hockey games and football games when everybody's singing, we will we will rock you in in the stands for to support their favorite team that stimulates oxytocin which binds all the fans together along with the team and others dopamine and serotonin there's all kinds of neuro neurotransmitters that are stimulated from sound that that then go into the tissues of the body and stimulate that healing response depending where the intention is focused to.</p>
<p>**Michael Hingson ** 24:19
And when you talk about sound healing, you're talking about real physical healing. It isn't just a mental thing necessarily but real physical healing.</p>
<p>**Sharon Carne ** 24:33
Yes, there I can share a story of one of our calls where we have monthly calls for our practitioners and on this one call the topic was how to come up with a series of tuning fork sounds so we were studying tuning forks in that course and to support reducing pain or or helping you something to to heal and carry one of the practitioners had just had a rotator cuff injury that day, she had been to see her physiotherapist in, she described her pain level as a level nine out of 10. So very high pain level. And she was really uncomfortable on the call. So her question was how, how can I create a series? The wish was a topic? How do I create a series of tuning fork sounds? So I said, Carrie, how about we create a series of sounds to reduce the pain in your shoulder. So she, she recommended four different sounds that she felt would help her shoulder reduce pain. And what I did is I pointed the tuning fork, so we were all online. So I pointed the tuning forks to her shoulder, I pointed them to her image on the Zoom screen. And so we worked with the first one and then the second one. And she said, Well, the pain is probably about a level five. Now, when we completed me just pointing the tuning forks to her image on the Zoom screen is her pain level is down to a to two to three. And it didn't it got better over the next couple of days. She went to see her physiotherapist the next day. And she told me in a message after that appointment that her physiotherapist didn't see how that was possible that the pain can be reduced that much with with tuning forks, pointing them at hearing the sound and then pointing them to the person on to her shoulder on the screen. It was remarkable. And something that surprised me too, because I hadn't, I hadn't had the experience that powerful of using a tool I usually use with a person on their body to help reduce pain or bring more blood flow, those kinds of things. And yet it worked online. It was fascinating experience.</p>
<p>**Michael Hingson ** 27:05
Well, so that is in well, it's incredibly fascinating because you did it online. And I'm trying to think of the physics of it a little bit, pointing your tuning fork to the image, I guess, might to some degree, help focus the sound, but her image wasn't where the sound was coming from or starting from. So she had to take something in, within herself that also had to help that process, I would think</p>
<p>**Sharon Carne ** 27:44
very much so she was directing the sound to her shoulder. There were there were a few other on the call at the same time who held the intention of reducing pain because the goal was to reduce pain.</p>
<p>**Michael Hingson ** 27:59
Right. And so it wasn't just you producing the sound, but the listeners hearing that sound and directing it where they they wanted it or knew what had to go. That that makes some sense to be able to say, I'm directing the healing energy that I can feel to where I want it to go. Hmm, well, that is still pretty amazing. But it makes a little bit more sense. It isn't just the sound, as you can imagine, and as we all can imagine, it's also the mental commitment and the mental focusing that goes along with it. I wonder how much different it would have been if she had been in the room with you?</p>
<p>**Sharon Carne ** 28:42
That would be that was? That's a really good question.</p>
<p>**Michael Hingson ** 28:46
Yeah, how would you how would you project that that would have gone or have you ever had any examples similar where you actually worked with someone in the same room?</p>
<p>**Sharon Carne ** 28:57
Well, I've worked with clients in the same room with tuning forks and the singing the large singing bowls on the body. And it works pretty well the same way from what I've seen. And with with the tuning for hip pain, for example, with someone with with difficulty in moving, moving a joint or a pain or around either in the joint with where bones are rubbing together, there are always tissues around the joint that are compensating. So the tuning fork would be used in all of the connective tissue around the joint in order to help release the tension in the muscles and and then to reduce the pain that way and and then on the other side to the other side of the body, which often compensates. But the online is was so fascinating because it didn't have those elements of having the fork actually on the body and feeling the vibration of that sound going through the muscles in the tissue. Shoes?</p>
<p>**Michael Hingson ** 30:00
Well, or at least to a much lesser degree, the sound actually approached her hit the body because there was still a speaker and the sound was still there. But she was focusing it, which I'm sure had a lot to do with it as well. And she wanted to make it happen. And she did. Yeah, yeah. Which is, which is pretty cool. Well, so when did you actually end up leaving teaching and go full time into sound wellness and, and then eventually, I assume eventually, but starting the sound wellness Institute.</p>
<p>**Sharon Carne ** 30:38
That was a gradual journey to and it was it was probably sparked with a phone call that came from out of the blue Michael, I while I was still teaching at Mount Royal, I had finished my training with Goldman and Tom Kenyon, and had returned back to the conservatory, and I got a call from the director of the Integrative Health Institute at the University. And she said, Sharon, I hear you are into sound therapy. I said, yeah, it's been a very kind of my own private research topic for many years by then and fascinated with it. And she said, Well, I'd like to have you create a program to using sound therapy as intervention in the study on stress that we're sponsoring this year. And so I was delighted to take part in that I created the program. And it was so successful working with the people in my group that I created some wellness about a month after that, and that was in 2008, is when I did that. I left the Conservatory, I gradually my hours were becoming less and less with teaching music, and, and with sound wellness was becoming more and more so in 2016, I finally retired from the Conservatory, and focused on sound wellness, exclusively after that,</p>
<p>**Michael Hingson ** 32:12
wow. Well, it's always exciting and a challenge and an adventure to go off and start to do something really on your own.</p>
<p>**Sharon Carne ** 32:22
Hmm. There was another complicated Well, I guess another kind of events that were happening in our personal lives at the same time, is we went through eight years during those eight years of starting sound wellness of end of life care for both of its parents, and then my sister, one after the other. So it was it was a challenge sometimes to make sure that there was the there were our priority, and then still bringing some energy to sound wellness to help it grow. And it's interesting how, how these these things kind of happened together. And we were grateful to be able to support mom and dad and then my sister throughout that journey too.</p>
<p>**Michael Hingson ** 33:22
Were you able to use any of what you learned with sound wellness or sound healing to help them and work with them at all?</p>
<p>**Sharon Carne ** 33:30
We did and we're not quite as much with mom. She suffered a massive stroke and ended up on extended care. So it was a little harder there with dad. Mom was the first to pass away and when dad one of the things that we did with Dad is bring him to one of our courses. And he fell in love with the seeing bowls. And so we bought him a crystal bowl. He couldn't play the Tibetan bowls because he was shaky. He was 91 when he came to our course. And so he his hand was a bit shaky when he was trying to play the Tibetan bowl so the stick would Clank on the bowl. And so we bought him a crystal bowl in a strong base so it wouldn't tip over. And it has a saw a softer stick and an easier way to make the sound. So he said he played that every day before he went to bed and it helped him sleep better. So he loved that. And my sister had cancer and with her I would bring the she had tuning forks with her all the time to help with stimulating her immune system. And then I would come over especially after chemo and play the crystal bowls and it should that would help her pain level enormously and her discomfort level right after chemo.</p>
<p>**Michael Hingson ** 34:54
Tell me a little bit more about the singing bowls if you would, please</p>
<p>**Sharon Carne ** 35:00
Oh the singing bowls are there's two different kinds. There's what are called Tibetan or Himalayan singing bowls, which are metal and the old bowls and the handmade bowls have a lot of wavering sounds to them and a lot of different frequency levels. And so they are several things they do all those low wavering sounds when the bowl is on the body helps to release muscle tension. We teach a lot of massage therapists how to use the bowls on the body because that makes it easier for or less work for their hands and their arms to massage tissue. The bowl does a lot of that. And then the crystal bowls have more of a pure sound and one or two frequencies only not as many overtones and wavering sounds as the Tibetan bowls do. And Crystal works with intention in a more powerful way I find personally then the Tibetan bowls Do I have an old Tibetan bowl beside me here Michael? If you'd like to hear it, I can play it</p>
<p>**Michael Hingson ** 36:10
I would love to if you don't mind that would be great. Please bring</p>
<p>**Sharon Carne ** 36:14
bring it over a friend of mine nickname this incredible it's about 16 inch it's about 16 inches across and it could be several 100 years old who has a lot of beautiful sounds so here's how this</p>
<p>**Michael Hingson ** 36:33
how deepest the bowl or how</p>
<p>**Sharon Carne ** 36:41
we it probably goes down to I don't have Edie measured at all on his oscilloscope Pat program on the computer. It probably goes down into 20 hertz 30</p>
<p>**Michael Hingson ** 36:53
No, I mean but physic physically you said is 16 inches across but how deep is it from top to bottom?</p>
<p>**Sharon Carne ** 36:58
Oh go deep from top to bottom. Hmm, probably about seven inches. All right, it has around the bottom so a little tricky. Yeah. Okay. Okay, go ready for the sound? Yes, please. Okay, here it is</p>
<p>**Michael Hingson ** 37:22
Wow, okay.</p>
<p>**Sharon Carne ** 37:24
I need to I need to put on original sound here to take There we go. So if I can tap it again then just give more in sounds because zoom has a setting for sound that I didn't have on yet. Okay, so here we go</p>
<p>**Sharon Carne ** 38:00
it'll go on and on and on it will</p>
<p>**Michael Hingson ** 38:02
so several reactions one going back to the person with the sore shoulder I can see how even though it was online the richness of the tone in your right when you change the zoom setting it made all the difference in the world but how that coming through the speaker could especially depending on the microphone but still be something that would be very usable online because the the the audio was a very full rich tone from lows to highs as you said Ed, I'm sure measured it with an oscilloscope that gave a spectrum there but I bet somebody who was in a remote place would get a pretty good range as well again, it's always a question of how good the microphone is but you seem to have a pretty good microphone there.</p>
<p>**Sharon Carne ** 39:04
Yeah, we invested in in a good quality microphone because I work with sound online and one of the things I wasn't quite sure about Michael is I started doing sound baths online sound bath this is a an experience with several different bowls and sounds and to a group of people and I've played with doing them online for about a year before I started doing them more regularly, and it blows me away hearing the response from people and how effective they are online. I've done many of these events in person so they're they're powerful in person and I wasn't sure about online but after the experience with carry on the the feedback from the people who've been attending the online sound baths, I'm I'm still in awe for the response it creates Send people.</p>
<p>**Michael Hingson ** 40:01
Again, as I think about it, I guess I'm not too amazed because you've got a good audio source that is collecting the sound. And that's got to have a lot to do with it. Because if you don't have good audio, then you won't produce good audio at the other end, but you clearly do. But still, it is kind of wonderful that you're able to do this virtually as well as work with people in a in a specific physical location. What? How does how does sound healing actually heal? I know you talked about re producing or releasing different kinds of chemical reactions in in the body is that mainly what it is? Or are there other nuances to the whole concept of sound healing?</p>
<p>**Sharon Carne ** 40:54
Well, it it stimulates the nervous system to release hormones and neurotransmitters that support the healing of the body's own way of healing. Also for for the large bulls that using them on the body helps to release muscle tension, which releases emotional energy that sitting in the muscles and releases the muscles themselves. And, and I like to to, to also say that sound doesn't really heal by itself, it stimulates the natural healing ability of the body, because the body knows how to do that. And so it because sound is felt in every molecule in every cell, then it It stimulates the body in so many different ways in so many different levels.</p>
<p>**Michael Hingson ** 41:47
And that is kind of what I was getting to so it's you know, because it's not a magical thing at all. But it is a part of the whole process. And I think as I've said, we've known about the concept that people react to sound and have reacted to sound in various ways, for a long time, and we've known it, but it's great to see that it's being used in such a wonderful way to help heal. Will most anyone react to the sound that you just did with that old Tibetan bowl? Or do different people react differently to different bowls that I assume have different kinds of sounds?</p>
<p>**Sharon Carne ** 42:27
Absolutely, we all respond to sound we can't not respond to sound, but we all respond uniquely. And it could be that that that sound of that bowl, several people wouldn't be able to, wouldn't be able to stand it at all. And one of the things we found with with sharing sound, and options, different options you can use to stimulate that healing with groups of people. And one of the things that's so fascinating is that one person will say, Oh my gosh, that feels so good. I relaxed, my heart beats down, I feel so much better. And the person beside them was ready to leave the room because it graded them so much. They couldn't stand the sound. And the person beside them would have well it was so so I didn't like it as much as she did when not I didn't hate it as much as he did. But so it's it's so unique. And that's the part that's fascinating is we all respond to sound and many of us have our own intuitive ways. The music we love to listen to, that helps us to feel better, is an intuitive way because we respond we know how we respond to that. And part of branching out into other types of sound is to explore how it makes you feel because it's different for everybody.</p>
<p>**Michael Hingson ** 43:48
So clearly everyone is sort of, in a sense differently wired for sound although we're all wired for sound in one way or another so as you said different people are going to react to different bowls or to different techniques or different I guess it's fair to use the word technologies that you use to produce sounds when you when you played the bowl. Did you just tap the bowl with a stick or with some something? Is that what you need to do or?</p>
<p>**Sharon Carne ** 44:16
Yes, I have a gong mallet that has a felt head on and love to tap the mole with that. It because when you tap the ball with a gong mallet, the ball responds almost like a gong. It comes it it plays all soba at so many different frequency ranges from really low frequencies to high overtones.</p>
<p>**Michael Hingson ** 44:36
Yeah. And also, it's it's easier on the bowl as well. You're not using some hard stick that can damage it over time.</p>
<p>**Sharon Carne ** 44:48
For sure, yes.</p>
<p>**Michael Hingson ** 44:52
Well tell me. So this kind of brings up something that you just mentioned brings I'm so different people like different kinds of musics and so on. And obviously, the sounds that we hear, can and do in one way or another stimulate our health. We all like different kinds of music. And I think there are some of us I'm and I'm one of them feels that there are some kinds of music that are just a lot of noise. And they're very loud. And they're very obtrusive. And it's not what I like in music, but I'm assuming that you would say, but for some people, those are okay, or is there? Is there some sort of music that really is just kind of not good at all? That it's, it's just too jumbled and doesn't really help? Or is that a fair thing to say?</p>
<p>**Sharon Carne ** 45:46
It's a fair thing to say, Michael and, and this, this one, I can share a story about our son, our younger son, and he is a heavy metal fan. And Ed and I are not heavy metal.</p>
<p>**Michael Hingson ** 46:01
I'm not either. And they're just a Frank Zappa. But anyway,</p>
<p>**Sharon Carne ** 46:09
I know, when he would buy, buy a record in those days, they were there were records or CDs, I think we're just coming out. Anyway, I have to always check the words, he always chose bands that had positive messages. Fortunately, some of them do not. And when he was 16, he went into a clinical depression. And we took him to the doctor, the doctor gave him medication, which he took one of and said, Mom, I don't like the way I am on this medication, I'm gonna throw it all out. So I said, Okay. And what he did to heal himself, of that depression, was he when he would come home from school frustrated or angry, or whatever mood he was in, he'd run up to his room, slam the door, like a lot of teenagers do. And then he would put on his music, angry music really loud. And so Ed and I had to plug our ears and let him do that. After a few months, he he will, even after just listening to 20 minutes of that 15 minutes of that he was feeling better it for him for him, and helped him to process that out of his system. And with some people, it increases that, which is not a good thing. For for Matt, it helped him process that and it helped to heal him. And so I don't I pause when it comes to making a judgement about a music like that. Because for Matt, I know, it was very much a part of his healing. Well,</p>
<p>**Michael Hingson ** 47:47
and that's why I asked the question, because different people like different music. And what I was curious about is basically what you said that doesn't mean that that music can't be helpful or be good for them. Although turning some of that heavy metal music, very loud. Must have some effect on the eardrums after a while to.</p>
<p>**Sharon Carne ** 48:11
Oh, yes. Yellow. Yes. And that's where safety comes in. Because yeah, yeah. I industry says that it sustained sound in the work environment can be no louder than 85 Hertz. And a rock concert is about 100 decibels. Thank you. Yes, our rock concert is over 100 decibels usually. And so it is definitely doing damage.</p>
<p>**Michael Hingson ** 48:36
The other side of that though, is that the people who are playing in the bands are behind the speakers, so they don't get hit by it as much, which is a point that someone made once we were discussing that very thing. How come the people who are playing don't get deaths? And the answer is because they're behind the speakers, and they're not getting the blast of the louder sounds, but nevertheless, it's still there. And I have never liked really loud music. I went to a concert in 2019. It was Pentatonix, the, the, the vocal group, and they're amazing. They are although I like straight, no chaser even more, but that's okay. They're a group of 10 guys from Indiana. The problem for me with the Pentatonix concert, and I loved it. But unfortunately, I was sitting almost right below a speaker so it was just louder than I liked and I wasn't able to move. But they did one song where they turned off all the microphones. And it was it was exactly as I imagined it. It sounded the same as what they did with the microphones on except just not nearly as loud and it to me sounded a lot better, but they're an amazing group. They were absolutely fun to listen to even though it was loud</p>
<p>**Sharon Carne ** 50:00
Hmm, yes. And one of the things our son did, he joined a couple of bands, he plays electric guitar. So when he was playing in the heavy metal bands he got earplugs made that he would put in his ears so that, that being around the sound over and over again, the level of all it wasn't as damaging. So he still uses Wi Fi is goes to a concert or even goes to the hockey game. We have loud fans here in Calgary for the hockey team, so he'll wear his earplugs at the hockey game.</p>
<p>**Michael Hingson ** 50:31
I went to Daytona, the Daytona Speedway in 2011, the National Federation of the Blind was demonstrating the first vehicle that a blind person could drive not an autonomous vehicle, but actually it provided the information so a blind person could sit behind the wheel. And they literally drove it around the Daytona Speedway, if you want to see it. It's at www dot blind driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>. And Mark Riccobono, who's now the president of the National Federation blind literally drove around the whole Daytona Speedway, traveling through obstacle courses and other things and passing a vehicle. But after that, and it was about four hours before the Rolex 24 race began in January of 2011. When that race began, they had passed out earplugs to us when I was a little ways away from the race track. But my gosh, was it loud, we we stayed for 10 minutes and then left because it was just way louder than a lot of us really liked even with earplugs.</p>
<p>**Sharon Carne ** 51:33
Wow. And how fabulous I had no idea that a car had been designed to allow a blind person to drive Michael, what great news. Well,</p>
<p>**Michael Hingson ** 51:44
it's got a ways to go. And I think that the whole concept of autonomous vehicles will help. But Mark drove this around the the entire racetrack he drove through a couple of obstacle courses of barrels. Then there was a van in front of him it threw boxes out of the back and he had to avoid those and so a lot of randomness to it. It was really pretty cool. But WWW dot blind driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>. It was it was really kind of fun to be there and be a part of that. But not when the race started. That was a little noisy for us.</p>
<p>**Sharon Carne ** 52:17
Oh my.</p>
<p>**Michael Hingson ** 52:21
So we we all have minds to one degree or another. But eventually we all get very busy. We get our minds get very busy just involved with every little thing. Are there sounds and ways that we can slow that mind down and get people to step back or just slow down a little bit?</p>
<p>**Sharon Carne ** 52:42
Oh, yes, there's a couple in particular, a couple of I could recommend one of them. It has to do with how the body responds to music and the beat of the music. For example, if you go into the grocery store, and there's music always playing, it takes only about four to five minutes for your heartbeat to match the beat in the music. That's called entrainment. Now knowing that your heart wants to try to match the beat of the music, then knowing also that a relaxed heartbeat is around 60 beats per minute, you can make your own playlist of music that will help calm the heart down. And when you calm the heart down, you calm down your breathing and your brainwave state. So it calms the mind down to in fact, I found out recently, Michael that YouTube has 60 beats per minute playlists and a whole pile of different musical styles. What a great tool for people to use. It's fabulous.</p>
<p>**Michael Hingson ** 53:44
I have to go check that out. I'm I'm assuming though, Matt felt getting to a slower heartbeat and so on somehow came with heavy metal.</p>
<p>**Sharon Carne ** 53:56
No, no, that's the reverse. If you're driving and you need to you need to stimulate the mind. Then having music with a lively beat a faster beat can help to keep you more alert. I love lively Latin guitar and big band dance music is another one of my favorites for driving. Yeah, I love those.</p>
<p>**Michael Hingson ** 54:20
I'm a great big band fan. I love a lot of from the 40s and 50s the swing era and so on Benny Goodman but others as well and even more recent album when Linda Ronstadt did a couple of big band albums that were great. Ah, cool. So, but I hear what you're saying. Still. It's it's, it's different for everyone though. But I'm assuming you're saying that it's pretty standard that that we, whether it's the grocery store, whatever our heartbeats typically will match themselves to the beat of different different sounds depending on where we are and what We're doing is that pretty universal?</p>
<p>**Sharon Carne ** 55:02
That's pretty universal. And there are genres of music applied psycho acoustic music for one of them that is based on manipulating or changing the heartbeat, and it to create the relaxation response or the reverse to keep the body relaxed and then to keep the mind alert.</p>
<p>**Michael Hingson ** 55:21
So people are, I'm sure asking and we've sort of alluded to it a number of times. We know there's healthy eating I'm assuming there's healthy and unhealthy sound besides just being too loud or is that true?</p>
<p>**Sharon Carne ** 55:40
Definitely the they're unhealthy sound like traffic noise. There are studies especially from the European Union showing how people who live near mirror major freeways, it has become a major health problem, because the sound of traffic consistently can raise the heartbeat and and also stimulate stress hormones so that that's more like junk sound, unhealthy sound, healthy sound. The three healthiest sounds actually for the body and human are wind, water and birdsong. These are natural sounds that we evolved with? Well, their honor, we have them. Water is essential. So when we have water sounds around us, I think the nervous system response that I'm safe, I can relax there's water is essential for life. Then we have wind which helps us get our bearings, and then we have birdsong. And birdsong affects the nervous system and a couple of ways. birdsong helps us feel safe when the birds are singing, because our ancestors when the birds stopped singing in the forest, they knew there was danger nearby. Another thing that the birdsong does is it stimulates the brain and the nervous system, high sounds will stimulate the brain. And so it can help keep you alert when you need to need to get a lot of work done or have a deadline or something like that. So really healthy sounds</p>
<p>**Michael Hingson ** 57:12
I've enjoyed generally being close to rainstorms. Listening to the rainfall, or and sometimes thunder if it's not too loud when it gets to be too explosive, the sound but I have found that rain or gentle storms like that can be very pleasant.</p>
<p>**Sharon Carne ** 57:35
Oh, me too. And waves at the surface. Yeah. Yeah. Another one.</p>
<p>**Michael Hingson ** 57:40
Have you ever heard of an album I think it's by 101 string is called one stormy night.</p>
<p>**Sharon Carne ** 57:47
I haven't heard of that one. I've heard of a couple of others that they've done with nature sounds in the background of the strings.</p>
<p>**Michael Hingson ** 57:53
Well, one stormy night is an album that that came about years ago, back when we still had LP discs right before. But somebody in the Los Angeles area recorded a rainstorm. And then they put it to music. They put different songs to different parts of it. And I've always found it to be a very pleasant thing. I actually discovered that it is available when I asked my little Amazon Alexa device to play it. And now I've got some decent speakers that I can project it through. It really sounds pretty good. And I find gentle summer rainstorms like that even with a little bit of thunder to be a pleasant thing. I've also been in storms where thunderclaps come right over our house and they're not quite as fun.</p>
<p>**Sharon Carne ** 58:45
No, they're not. We've had both. Yeah, I love the gentle summer rain storms too, or the wind blowing through the leaves</p>
<p>**Michael Hingson ** 58:53
are blowing through the leaves. We have wind outside right now. My little system tells me it's about 28 miles an hour. But I also have some wind chimes that someone gave me earlier this year or late last year, just after my wife passed and we put them up as the first time we put wind chimes here at the house but they're very, they're very pleasant. They're very soothing sounding. And so between that and the wind, it also gets kind of nice. And Victorville. There's usually a lot of wind so it's nice to have something that turns it into a little bit more pleasant sound.</p>
<p>**Sharon Carne ** 59:29
Huh beautiful. I love wind chimes too. I have them in the in the on our front porch that I just love the sound of them.</p>
<p>**Michael Hingson ** 59:36
We have this we have this on our backpack. Well our patio, it's on the side of the house, right outside my family room sliding doors so I can hear it most anywhere in the house, especially if one of the windows is open but I can hear it outside now from my office here and it's really kind of nice to hear them. Well Is there is there some last minute advice or thoughts that you might have for people listening to this and watching it on YouTube?</p>
<p>**Sharon Carne ** 1:00:09
Well, I think the main advice Michael would be to become aware of the sound around you because it's affecting you. The human being is so deeply wired to sound in so many ways from heartbeat to receptors in the cells to how it shifts your brainwave state so many different ways and of course, the nervous system. So become aware of the sound around you the music also, so that you start to get a sense of what feels right to you. And what is is good food for your nervous system. And</p>
<p>**Michael Hingson ** 1:00:44
feed your nervous system it's well worth doing. Well, I want to thank you for being here with us, Sharon, this has been a lot of fun. And I know you have given us some things too, that we can offer to people listening want to tell us about those.</p>
<p>**Sharon Carne ** 1:01:04
There's two things Michael that I've been I love to share. One of them is called it's a recording called the nervous system balance. And it's about a four minute recording. It's four different tuning forks sounds that are are created are these the series of sounds are created to calm the nervous system to settle the nervous system, calm down so that you can start your day from a good place. And so it's something I encourage people to download and play with find out because we are all new unique, find out if this will work for you. And if it helps make your day go a little bit better. The second one is two of the three nature sounds that we talked about. It's a beautiful woodland Creek, and the other one is birdsong. So it's quiet of playing quietly in the background allows the body to relax with the sounds of the water and the birdsong can create relaxation, but also stimulate the mind I like to have it on when I'm writing so so I can it keeps me the body relaxed and keeps me focused.</p>
<p>**Michael Hingson ** 1:02:17
And how do people access those,</p>
<p>**Sharon Carne ** 1:02:21
the their the nervous system balance is sound <a href="http://wellness.com" rel="nofollow">wellness.com</a> forward slash balance. And then the woodland song is sound <a href="http://wellness.com" rel="nofollow">wellness.com</a> forward slash woodland song All one word.</p>
<p>**Michael Hingson ** 1:02:42
There you go. Well, and people can go get those and download them and hope they will and I am going to do it. I like waking up to nice reasonably quiet sounds in the morning we used to live up in Northern California in an area of Novato, California called Belmar in keys which was designed to look like Venice, Italy. So every house was either on a lagoon or a waterway between lagoons and especially during the summer it was quiet outside, you wake up in the morning. Some of us like to sleep later than other people in the in the whole association. So we got to wake up to the sounds of boats going by our our house will have we would have the back sliding door and our bedroom open a little bit. And we could hear the boats going by and just all the pleasant sounds of the whole area with the lagoons and all that. And then of course all the ducks who came up because they thought that we should read them. That's a different sound. But we loved the Pleasance sounds of, of the boats and the water.</p>
<p>**Sharon Carne ** 1:03:52
Oh, how beautiful.</p>
<p>**Michael Hingson ** 1:03:53
So it was great. Well, I want to thank you again for being here. This has been absolutely a joy, you've been a joy. And I really appreciate you coming on to be with us. If people want to reach out to you and learn more about you and maybe explore ways that you can help them and so on. How do they do that?</p>
<p>**Sharon Carne ** 1:04:14
They could go to sound <a href="http://wellness.com" rel="nofollow">wellness.com</a> or sound wellness <a href="http://institute.com" rel="nofollow">institute.com</a>.</p>
<p>**Michael Hingson ** 1:04:22
And there's contact information there.</p>
<p>**Sharon Carne ** 1:04:24
Yes, phone number, email, all of that.</p>
<p>**Michael Hingson ** 1:04:28
Great. Well, I really appreciate your time and you taking the opportunity in time to be here. It's now got to be close to dinnertime for you. Which is a different sound.</p>
<p>**Sharon Carne ** 1:04:41
Yes, it definitely is. My husband clunking away upstairs. I think Nick is cooking today. So thank you so much, Michael.</p>
<p>**Michael Hingson ** 1:04:51
Thank you. This has been a lot of fun. I hope you've enjoyed listening to us out there and that you will take advantage of the gifts and communicate was sharing it would be wonderful to do that. I would love to hear from you want to hear your thoughts your comments please feel free to email me Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And or go visit our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> where you can find all of our podcast episodes. Wherever you're listening, please give us a five star review. We really appreciate those reviews and thank you very much in advance for doing that. So I hope that this was worth your time. I really enjoy you doing it and Sharon I really once again want to thank you for being here and we really enjoy having you want unstoppable mindset.</p>
<p>**Sharon Carne ** 1:05:40
Thank you Michael.</p>
<p>**Michael Hingson ** 1:05:47
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Sound Wellness Expert with Sharon Carne</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a026deeb-ef89-4717-ae25-d1f9b6ad2a38.mp3?source=rss&amp;ext=asset.mp3" length="97758461" type="audio/mpeg" />
<itunes:episode>192</itunes:episode>
</item>
<item><title>Episode 191 – Unstoppable Writer and Retired Military Officer with Kelly Thompson</title>
<guid isPermaLink="false">https://pinecast.com/guid/48cf522e-8b42-4c92-a67a-663fea80ded0</guid>
<pubDate>Mon, 25 Dec 2023 10:00:08 -0000</pubDate>

<itunes:duration>01:12:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/13b25cea-9c5a-4507-b436-4c69f5f18337/UM191-Kelly_Thompson-Coverart.jpg" />
<description><![CDATA[<p>Kelly Thompson comes from a multi-generation military family. Although, as she describes herself, she was a shy child who nevertheless wanted to follow in her parents’ footsteps and so joined the military at the age of 17. In high school she took military courses as part of her studies.</p>
<p>Even with all that military background in her family and in her studies she says she always wanted to write.</p>
<p>She retired from the military after eight years due to a broken leg that did not heal well. Kelly then went back to school as you will hear.
She published her first book, Girls Need Not Apply, in 2019. It was about her life in the military. Her second book, Still I Cannot Save you, earlier this year. Both books have been quite successful. She is working on a third book, this time a thriller. I look forward to hearing more about it.
Kelly has one of those indomitable  spirits that, no matter what, keeps her going. She loves life as you will hear. I am sure you will be quite inspired by her attitude.</p>
<p><strong>About the Guest:</strong>
Dr. Kelly S. Thompson is a writer, educator and academic. She is also a retired logistics officer in the Canadian Armed Forces, medically released after an injury.</p>
<p>Kelly has an MFA and a PhD in Creative Writing, with research centered on representations of grief and trauma. She works as a mentor at the University of King’s MFA in Creative Nonfiction, lecturer, and author.</p>
<p>Her essays, poems, and fiction have appeared in literary magazines, trade publications, and anthologies, as well as publications such as <em>Chatelaine</em>, <em>Maclean’s,</em> <em>the Globe and Mail</em>, <em>Toronto Star, _and more. Her memoir, _Girls Need Not Apply: Field Notes from the Forces</em>, was an instant <em>Globe and Mail</em> bestseller and was listed as one of the top 100 Books of 2019 by the <em>Globe and Mail</em>. Her second memoir, _Still, I Cannot Save You: A memoir of sisterhood, love and letting go, _released in 2023 and was also an instant bestseller.</p>
<p><strong>Ways to connect with Dr. Kelly:</strong></p>
<p><a href="http://kellysthompson.com" rel="nofollow">kellysthompson.com</a>
<a href="mailto:kelly@kellysthompson.com" rel="nofollow">kelly@kellysthompson.com</a>
<a href="http://www.facebook.com/KellySThompsonWritingandEditing" rel="nofollow">www.facebook.com/KellySThompsonWritingandEditing</a>
Twitter: KellyS_Thompson
Instagram: @kellysthompsonwriter</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hello, and welcome once again to an episode of unstoppable mindset. Today, we get to have a chat with Kelly Thompson. Now Kelly lived and lives in Canada. She was in the military for a while and had to retire with an injury. And I'm sure she'll want to talk about that and tell us about that. But her main love really is writing and doing all things with writing and booked things and so on. She's written some books, and I'm sure we're going to hear about that as we go forward. And I don't want to give any more away because that wouldn't be any fun than why would we have her on the podcast? So Kelly, welcome to unstoppable mindset.</p>
<p>**Kelly Thompson ** 02:01
Thank you for having me, it's an honor.</p>
<p>**Michael Hingson ** 02:03
Well, we're really glad that you're here. And why don't we start, like I really love to do with people. And I'll ask you to do the same thing. Tell us kind of about the early Kelly growing up and all that stuff.</p>
<p>**Kelly Thompson ** 02:17
Early Kelly was so different from current Kelly, very painfully, chronically shy, hid behind, my mom didn't want to make eye contact. I attribute this in part to the bowl cut I was forced to have when I was a kid. But that aside, I also just didn't, I just was really, I lacked confidence. And I was really, really shy. I always wanted to be a writer. And so I think when I did join the military, once I was in high school, it really blew a lot of minds. People didn't see this happening for me, because at this point, I was very artistic. And I'm very girly. And I really loved lipstick and nail polish, and then signing up for the military. I definitely got a couple of raised eyebrows. From folks. Oh,</p>
<p>**Michael Hingson ** 03:04
what made you decide to join the military because that that certainly, especially for a shy person. But you know, in general, and in high school, what made you decide to go that route</p>
<p>**Kelly Thompson ** 03:15
911 happened, right? My final year of high school and in Canada in Ontario, I was the last year to do grade 13 They call it so it was the year you had to do to graduate to go to university instead of to just graduate with your high school diploma. And my dad was in the military. I'm the fourth generation on both sides of my family. And and I wanted an education and it felt like a way to pay for it in a world where accessing education is so steep in terms of its cost. And so I signed up, I wanted to work in casualty administration. So I really wanted to help people when they were injured. And when they were ill. It felt like a place where I could contribute something of value where my empathy would be a strong point.</p>
<p>**Michael Hingson ** 04:09
I've heard of grade 13. Before Tell me a little bit more about that. How does that work?</p>
<p>**Kelly Thompson ** 04:13
Well, it doesn't work anymore, because I was the last year to do it. So this</p>
<p>**Michael Hingson ** 04:17
isn't actually an extra grade. So you went to Okay.</p>
<p>**Kelly Thompson ** 04:21
Well, extra year. And you you could do grade 12 In order to graduate from high school, and then you could go to college or you could go you know, to a vocational program. But if you wanted to go to university, you had to you had to do they call it OAC you had to do OAC it was the final year, but I actually skipped grade 12 So I did one course that I had to do for grade 12 and skip the rest of the year. So I could graduate a year early because I was very stressed about graduating with the called the double cohort because of course then you suddenly had two years of students graduate waiting at the same time, right? And I was panicked about getting into university. So I really busted my butt those last two years of high school.</p>
<p>**Michael Hingson ** 05:09
But you went into the military, or did you go to college? I did. I did. At first, I</p>
<p>**Kelly Thompson ** 05:15
did the ROTC program. So I went to university during the school year, and every summer, I did all my training. Wow. So why</p>
<p>**Michael Hingson ** 05:26
did you want to do that? Really? And I mean, I have no problem with the concept of the military. But it's just fascinating to hear someone who clearly had that goal in mind for quite a while in high school. Yeah,</p>
<p>**Kelly Thompson ** 05:39
I still admittedly don't know, I, I think it was the first time you know, any of us who remember those, that monumental change in our world, it suddenly a recognition of your place within it. And I think at that age, you know, I was just 17. At the time, it was suddenly this, maybe I want to do something for someone that's other than myself, which, you know, when you're a teenager, you're not very well versed in thinking about what other than yourself. So I don't, I still don't really know. I think for military kids like army brats, you know, growing up in that life, there's a weird comfort in the discomfort, there's a knowledge that, you know, things are always changing, which can be both really wonderful and really frightening at the same time, as someone who always had really chronic anxiety. Sometimes it's good for me to put myself in a situation in which I'm forced to confront that anxiety instead of giving in to it all the time, as well. So it ended up being a really beautiful thing for me in a lot of different ways. And a really complicated thing in a lot of ways as well.</p>
<p>**Michael Hingson ** 06:55
It's interesting, though, that you put yourself in a position to force yourself to confront it. I love the way you say that. And it's not something that necessarily all that many people are really willing to do to take the chance and step out of your comfort zone like that. All on your own.</p>
<p>**Kelly Thompson ** 07:15
Taking the LEAP is hard, you know, I remember even showing up at basic training. And, and I mean, I started to still not gonna lie to you, I was terrified. But it was the first time I was really stepping into myself as a person. And the military really taught me what I was made of. And sometimes you don't really know that until you reach some sort of adversity in some way or another. Or as I said, you're forced to have a moment of confronting what it means to serve something other than yourself. But it</p>
<p>**Michael Hingson ** 07:48
sounds like along the way, as you were going into the military and doing the things that you did, you obviously thought about it, you processed it. And I don't know whether you question yourself, why did I go into this, but you clearly thought about it, because you recognized what it was doing to you. And again, I don't know that everyone necessarily does that.</p>
<p>**Kelly Thompson ** 08:12
Yeah, and I think again, that's part of like I said, the, the process of really learning who you are. And so suddenly, all these things that I thought I couldn't do, like, if you had told me I would have been carrying the weight I was carrying or, you know, walking with broken legs or putting up mentally with a lot of the stuff that was happening around the time, I would have said, of course not I could never. And I don't say I can never do anything anymore. It's just removed from my vocabulary, which</p>
<p>**Michael Hingson ** 08:41
is really important, and really probably a good thing because we often amaze ourselves as to how much we really can do, which is why in part, we do this podcast because as I tell people, unstoppable mindset is all about showing people who listen that they can be more unstoppable that they think they can 100% So what was it like for you in the military? Or how much of that do you want to talk about? Oh, my, three hours.</p>
<p>**Kelly Thompson ** 09:11
You know, I, it's very hard to be I mean, I am not the strongest physically strongest person on the planet. So it's very hard to be in an environment where every value is placed on your physicality. And what was funny was when it came to doing, you know, in basic training, especially when it came to doing things that were about leadership, and I will also say I really kicked butt on the range. I was pretty good there. But you know, we did we would do these taskings where you had it was all about how you lead lead your troops and how you formulated a plan and I kicked butt there and yet I was really looked down upon because I was seen as physically weak but at the same time you know in I used to training. And we were right near the end of the course. And we're in the field and it's like, a horrible, grueling week and you're carrying all the rucksack and everything. And I broke my leg. And I was saying, Look, you know, my leg. I in the book I say it looks like my knees swallowed a basketball. It was just gigantic. And no, they told me I had tendinitis. They gave me some Tylenol, literally for Tylenol and told me to keep going. And so I did. And it's a it's a decision that both haunts me because I'm, I now have a permanent disability from that. And it lost me my career that if I had stepped back and said, No, I want to have an x ray, I want someone to X ray this. It might have had a different outcome for me. So I would have marched another 25 miles on that leg broken. I did a week of drill practice. And then six weeks later, back at university, they said, you know, your pains, not matching, tendinitis. This can't be so they finally sent me for an MRI and the broken bone has never healed properly, because it was so damaged. So I squeaked out about eight years of military service before I got medically released, they tried everything. I had nerve burning procedures, I had my own bone marrow sucked from my hip and spin for stem cells and inject it into my knee. I did that three times. I had several surgeries. And it just isn't better. And so sometimes I thought for all the weakness they thought I had, it pushed me into a scenario where I felt like I had to prove how tough I was. And while yes, I learned what I was made of, and I did learn I was tough. I knew that mentally, before I needed to break physically to tell me that. Yeah.</p>
<p>**Michael Hingson ** 11:49
And you discovered how mentally tough you were. And I understand the whole concept of physicality in the army, and with basic training, especially, and so on. But there's more to life than just being the strongest person physically, as you clearly learned.</p>
<p>**Kelly Thompson ** 12:07
100% and I had hoped, you know, I had these lingering dreams that once I start my actual job in the military, I'm going to show them, you know, I'm going to show them how good I am at my job. When I finally did all my training for my actual career in the forces as a logistics officer, I was the top student on the course out of 102 students, I worked really hard. But the sexual harassment was so constant and pervasive, to the point that I constantly felt reduced to my chest size and my body instead of and it was just another form of my physicality, beings being what was valued about me, instead of my brain and my ability to do my job well.</p>
<p>**Michael Hingson ** 12:55
And officers and leaders wouldn't really address the issues. Well,</p>
<p>**Kelly Thompson ** 13:01
and I was an officer, and this is what was, you know, what was bananas about? It was I was a sexual harassment advisor. So I had all this special training, and I would give these lectures about sexual harassment, and be harassed while I was doing it. And it's this weird power structure within the forces where, when it's my boss who's harassing me, what am I supposed to do? Where do I go? And especially when I would work with women whose rapists were deployed with them overseas? And, and I thought, we're not protecting people at home. How are these people also supposed to protect people on the other side of the country, it was our other side of the world. Rather, it was really demoralizing, and I lost my love for the organization that had been my home my whole life. And even though I met my husband, so that turned out okay. Hurt. He did carry me when I broke my leg. We met in basic training. And he carried me when I broke my leg for three kilometers, so about two miles. And that's a that's a guy you marry Michael.</p>
<p>**Michael Hingson ** 14:14
Yeah. There you go. Nice, nice to have the reasons in perspective.</p>
<p>**Kelly Thompson ** 14:23
And I think too, I think sometimes people think that perhaps I'm against the military, which of course, I'm not my husband still serves. I can't be a veteran and a daughter of a veteran and my husband's still serving, and not really think at the end of the day, we signed up because we wanted to help people. And I still believe in the goodness of those people. I just think it's an organization that really needs work to be better. And what's beautiful is since my book came out, I get to be a part of making it better. I get invited to speak all over two different bases and get have lectures and writing workshops. So finally, I'm using my skills and training to bring to the table to make to make that space better and safer for other people. And I love it. Do</p>
<p>**Michael Hingson ** 15:13
you think you're seeing improvements? Is it? Is it getting better, because I know that in the military, it's been such a closed loop and a closed place for so long. But you know, even now, down here, we're hearing about how we need to be a little bit more sensitive to other kinds of needs. And of course, there's all the discussions about LGBTQ and other things like that. But are we, at the same time, I do appreciate and understand that we are looking for certain things from most people in the military, we do want people who are physically tough, because they're going to be in physically challenging places. But is there room to look at alternative qualifications or requirements or criteria for dealing with some people who are not necessarily going to be out in the field, or jumping out of aircraft and so on? Well,</p>
<p>**Kelly Thompson ** 16:15
and it's funny, because that was the kind of job I had, I had very much a desk job, and I 100% support the idea that every soldier needs to be able to be a soldier, you know, that's what we sign up for. That's the job. But I also think there's a time and place for certain kinds of concessions. And of course, our militaries operate a little bit differently as well. But, you know, thinking about, we can't have a system in place that makes people fearful of coming forward, when they're in pain, whether that's physical or mental. I'm definitely seeing a lot of positive change, you know, I look at when I was still serving. So this was sort of 2010, I was writing for a big Canadian magazine. And I was writing a little blog about women and what it was like being a woman in the military things about the uniform and, you know, light frothy subjects. And I got hauled in off leave, even though I had permission to do it. Our Secret Service created a file on me, I got hauled in to have this big discussion and signed a memo that I was accepting all responsibility. And my boss said at the time, do you Is it really this important to you to speak out about nothing. And I thought, you know, like, this is just having a little voice. And that matters to people, you know, anyone who's in a marginalized community having a bit of voice matters, and it feels good. And so I kept going with that. And then I look at the negative reaction. But then when my book came out, 10 years later, the beautiful reaction of an asking me to come speak, come join the military, like come to these military events, and talk to us about how we can improve. If that's not change in 10 years. I don't know what it is.</p>
<p>**Michael Hingson ** 17:58
It's interesting, though, that your boss started the conversation, I'll be 10 years earlier. Is it really that important to you to talk about nothing?</p>
<p>**Kelly Thompson ** 18:07
Mm hmm. And, yeah, and it just comes to whose stories do we value? Right? Well, not all. Not all military stories. Stories are war stories, just like not all workplace stories, involve a computer, you know, it's just, it was just a different perspective. And at the same time, I was getting lovely emails from women in the military saying, Hey, this is the first time I've seen a story about us. And it's nice to be seen in the world.</p>
<p>**Michael Hingson ** 18:40
So how long have you guys been married now? Oh,</p>
<p>**Kelly Thompson ** 18:45
12 years now. And I still like</p>
<p>**Michael Hingson ** 18:47
him, Michael, it looks like it might last for a while.</p>
<p>**Kelly Thompson ** 18:51
Well, and I've known him for 20. So that's, that's saying a lot. I still like him. I still love him. He's still that guy. Who would carry me with my rucksack at the same time. Although I was thinner than so it was probably a little bit easier that way now.</p>
<p>**Michael Hingson ** 19:09
Well, there you go. There's always that so does. So do you guys move around? Or does he move around a lot or we</p>
<p>**Kelly Thompson ** 19:17
move every two years, every two years? Like clockwork? We've been all over Canada, one side to the other. Right now we're in we we've been in Colorado Springs for two weeks. So we're here for two years. He can retire in four and a half or five. So we'll see where we go from there. But this is you know, I remember he deployed for a year, a couple years ago, and here's a long time to be away from your partner. And he said and I remember being you know, all grumpy about it. And he said you have to remember this is what we signed up for. We knew some that this and it is this is what we signed up for. So sometimes I've learned since leaving the forces that I'm still involved in a million different ways. And it gets to be under my own. My way that suits me and brings me joy, and what a gift that is.</p>
<p>**Michael Hingson ** 20:11
And the very fact that you analyze and think about that and come up with that is, I think, really important and relevant. Doing your own self analysis is always an important thing and a helpful thing to do. 100%</p>
<p>**Kelly Thompson ** 20:27
I bring that from therapy, Michael. There you go.</p>
<p>**Michael Hingson ** 20:34
So tell me, what do you think about Colorado so far? So you've been there two weeks that it must be different than Canada?</p>
<p>**Kelly Thompson ** 20:41
Well, there was a shooting my first night here, which is definitely seeing people carry weapons. Is is unreal, to me. This is not something you would ever see in Canada. But gosh, it's beautiful here. The why is</p>
<p>**Michael Hingson ** 20:59
that? Well, why is that that you don't see an in Canada, but we see it more and more here in the US.</p>
<p>**Kelly Thompson ** 21:06
I think it's just a different different gun control different gun laws. Accessing a weapon in Canada's is pretty difficult. In terms of purchasing one, and to be honest, I wouldn't even know where to begin with just as someone who knows how to operate a weapon, I wouldn't really know where to begin. So it's a lot trickier to access there. And</p>
<p>**Michael Hingson ** 21:33
then yeah, you guys don't seem to be dying, or have any more and maybe less weird people than we encounter here and other places. Oh,</p>
<p>**Kelly Thompson ** 21:43
I'm sure we have many weird, I've made many of them. But we definitely don't have the weapons problem, right the same way. And I think it's just the gun control. Ya know, how that line with your audience, but also, it's, it's also just a, you know, a different mentality I'm cognizant of, of just a different mentality and people wanting to assert their, their rights. I heard</p>
<p>**Michael Hingson ** 22:12
one person from Congress, I think it was last week, say something like, and it's an interesting concept, we need to get away from talking about gun control, and maybe talk about it in terms of gun responsibility.</p>
<p>**Kelly Thompson ** 22:27
I mean, I just I can't imagine I saw I honored the drive out here. So just a couple of weeks ago, there was a man who was very upset that he couldn't bring his weapon into the bookstore. And it's like, probably don't need it in the bookstore. I know, I do get to shoot a book. I mean, surely, I have hated many a book. But I don't know if I feel a need to be violent with it. So that has been a change. But the people are lovely and welcoming. I mean, you cannot beat the view of these mountains. And, you know, tonight, we're going on an art walk. And our neighbors are wonderful and have invited us over for barbecues. I mean, it's just been, there's not much to not like here in Colorado so far. Yeah,</p>
<p>**Michael Hingson ** 23:17
it's a great state. Although my skin</p>
<p>**Kelly Thompson ** 23:19
is so dry, Michael, I'm gonna be broke for body frame. go to Costco. load me up with the big tubs.</p>
<p>**Michael Hingson ** 23:29
But definitely, it's, there's so much and you know, I like I like Canada as well. And I've spent not a huge amount of time that I spent a number of times both in speaking and then earlier in selling. You know, for me, I think that there's beauty everywhere in the world. And it's a matter of looking for it and realizing it. And I just I think around the United States. I haven't found a place that I wouldn't want to be although I do question some places that emphasize fried foods so much. But you know, that happens.</p>
<p>**Kelly Thompson ** 24:06
You know, even driving through Kansas, and I've heard a lot of people say bad things about Kansas. And I thought, but can you beat the beauty of just seeing forever? Like, there's just some, you know, and this is the part about moving every two years we have lived in deserts. We've lived in rainforests, we have lived in a place where there was snow, nine months of the year, and it was well over your head. And there's just You're right. There's beauty everywhere. And if you're going to be someone who walks into it negative and go, Oh, well, this isn't like home, then you're going to be awfully grumpy and negative the whole time. You might as well enjoy it.</p>
<p>**Michael Hingson ** 24:39
Yeah, well, it isn't like home Hello. It's easy enough to figure out and so it's so what,</p>
<p>**Kelly Thompson ** 24:46
and how wonderful is that? You know who?</p>
<p>**Michael Hingson ** 24:49
Yeah, get to experience new things. Well, when you did retire from the military, what did you go off and do? I</p>
<p>**Kelly Thompson ** 24:57
immediately decided I was Living in Ontario at the time, close to Toronto and decided to move out to Vancouver to work in publishing. And then I had a major health crisis, I discovered I had a bad thyroid disease and needed to have my thyroid killed with radiation. And so I was off work a long time I was quite ill, I lost 30 pounds, my nails fell out, my hair fell out. wasn't a good time. And so I thought, Okay, well, maybe this is it. So I had an undergrad graduate degree in professional writing. And I thought maybe this is it, I'll get my master's degree in creative writing. Oh, finally, I always wanted to write books, maybe this is what I'll do. So going from being in the military, to doing a fine arts degree was perhaps the largest culture shock of my life. And I, you know, I would, I was talking to this one woman, and she was, she was having a hard time with this story she was working on. And she said, Oh, it's so hard. It's like basic training. And I went, No, no, no, it's not. It's not. It's definitely not really, really big culture shock. And so I did that at the University of British Columbia. And at the same time, I had the time of my life, I learned to be more comfortable expressing myself again, to have fun and play a little which the military doesn't leave a ton of room for that, understandably. And that's how I came up with girls need not apply and wrote my first book, and was really lucky to get an agent. And the it's been a ride and how lucky I've been.</p>
<p>**Michael Hingson ** 26:46
And so when you moved out to British Columbia, you weren't married yet?</p>
<p>**Kelly Thompson ** 26:50
No, no. And Joe was out on the island. And finally, we got together, and we decided to keep each other. So now, I, you know, we could never be together because we were in the military. And we lived across the country from one another. So when I was he was in the West, he was in the West yet, at Jos, an air traffic controller. And so he was on an Air Force base. And now I have a job where I get to follow him all the time without being angry because I lose my job. So it's been, it's kind of a dream. And I decided to go on and do a PhD as well in creative writing. So now I I teach at Canada's only creative nonfiction master's degree program. It's always been online, so I again get to keep my job and professionally life is feeling pretty. Dream Bodie?</p>
<p>**Michael Hingson ** 27:44
Well, you know, and it's all a question of how you look at it. And we we all deal with changes you mentioned September 11. And I remember I remember the day, of course, in a very vivid way, having been there. But I also I think was raised, recognizing that I'm going to face a lot of changes and surprises in my life, you know, walking across the street, for me can be more of a surprise than for you. Because you may see the lights of a car coming at you and make a decision. And I may or may not hear that car. Or I hear a car coming from a side street. And I'm expecting it to stop. And then suddenly, even though I know I have the right away in the traffic, the car decides not to and I have to deal with that. And so I've learned a lot about surprises and learned a lot about reacting to different things. And maybe that helped me on September 11. Because when it happened, I also knew what to do because I had learned what to do. And I had established a mindset because of the knowledge I gained about what to do in an emergency in the World Trade Center that had helped. But it still is a challenge. I think for me to understand why so many people can't deal with change, whether it's the World Trade Center or so many things and like even with a pandemic, we've had so many people yelling about masks and locking down and and a lot of political shots, right? Well, Dr. Fauci didn't say initially that we needed to have mass and all the change his mind, what's the problem when the guy doesn't know what he's doing? Well, he had a president who specifically heard about it before Fauci and never pass it on. So you know, come on, but it's a matter of what information you have and what you learn to do with it. But we're, we don't learn to analyze very well, it seems to me or we don't learn that. That change is okay. We say it is, but we hate it when it happens.</p>
<p>**Kelly Thompson ** 29:52
Absolutely. And you know, when I said that I joined partly in the forces I was constantly forced into change, you know, you're always moving one day you you're living on one base and the next they tell you, Oh, you're going here for four months, and you're away from home and you have no control. And I think the older I get, you know, I'm, as I approach 40, I, I have more acceptance of the things that are out of my control. But it's also been, I don't know if you're a Brene, brown reader, Michael. But she talks about how everyone's just doing their best. And when I look at it like that, I have a different attitude to either people who hurt me or people who make choices that hurt others. We're all just trying to do our best and get by. But I do think if we had more talks about not expecting everything to be rosy all the time, we might adapt a wee bit better.</p>
<p>**Michael Hingson ** 30:55
I'm not sure that I would totally buy into we are always doing our best. But I think that we're always trying, but it doesn't matter whether somebody else is really doing all they can to do their best or not. It still doesn't give us the right to judge.</p>
<p>**Kelly Thompson ** 31:10
That's true. Yes. Well put. And</p>
<p>**Michael Hingson ** 31:14
so from that standpoint, it's probably a good perspective that everyone is just trying to do their best.</p>
<p>**Kelly Thompson ** 31:22
We're at least at least we're trying something. Trying something.</p>
<p>**Michael Hingson ** 31:26
And that's always a that's always a good thing. So you wrote girls need not apply. That's right. And so how long ago was that?</p>
<p>**Kelly Thompson ** 31:35
That came out in 2019. Ah, just and it was a hard time for me because it was the year after my sister died. And it had been a really difficult two year timeframe because my husband was deployed for that year, my sister was diagnosed the day after giving birth and died a year later. And so from cancer, yes. And she had been an addict for a long time. So we had a, we had had a complicated relationship, except for the previous couple years that she'd been sober. And she never got to see that dream. actualized. So I had a on top of missing her it, it made the book celebration, this dream of my entire life. A little stifled without her there.</p>
<p>**Michael Hingson ** 32:28
So I wrote about it. Well, there you go. So another thing to write about, needless to say,</p>
<p>**Kelly Thompson ** 32:33
yeah, so that actually that book just came out as still I cannot save you came out in February this year. And so this is my first book in the US actually, girls need not apply was only available in Canada. And so it came out in February. It's been wonderful. The response from folks and others, it's talking about sisterhood, it's talking about loving someone who's wounded you in a couple of different ways. But it's also really looking at mental health. I talk a lot about suicidality in that book and feeling almost guilty for having those feelings when my sister is dying, and who am I to to be depressed. And it's funny how we kind of internalize our own ableism half the time you know, not realizing that well, it's an illness. I'm, I'm struggling with an illness. And so yeah, it was a complicated difficult book to write</p>
<p>**Michael Hingson ** 33:33
a bad. Yeah, but working through it is part of what probably is very refreshing. Well, refreshing probably is not the best word but but cathartic for you and helps you be able to move on because you are able to talk about it. And learning to do that by writing it is always a good thing.</p>
<p>**Kelly Thompson ** 33:54
Absolutely. And it's why I love teaching so much because they my boss jokingly calls me sort of the trauma room, everyone who has a really complicated book ends up getting being my student in terms of complicated emotions, you know, some people are writing books that are sort of more research based or biography or audit. Yeah, biography based. And it it's a real honor to sit with other people's stories. When we think about it, it's a way to really, I mean, you know, from writing your, your book. There's something wonderful about taking a little piece of your pain and hoping that in the hands of someone else, they find a small part of their own healing or maybe, you know, a prompt to talk to other people or at the very least, a sense of being with other people who understand them.</p>
<p>**Michael Hingson ** 34:44
Yeah. Or trying to and sometimes it's it's a completely different environment. And we don't always learn but hopefully, when we read something that's different from what we're used to. And we think about it, we'll learn from it, which is always a good thing.</p>
<p>**Kelly Thompson ** 35:03
100%. And I believe that's also why I ended up taking this whole area of study into a PhD. So I would, I was particularly examining how we use writing and to cope with grief, and cope with loss and pain. And to take it, you know, I never thought this would be a way I would take it in terms of getting a PhD, it wasn't something that necessarily interested me. But I started getting really into the different forms that people have used over the years, you know, when you think about, I remember when my sister died, there's a part in the book where I write about feeling like I wanted a sandwich board, like one of those outfits that people were to advertise things that would just say, I'm grieving, you know, if I'm crying randomly in the grocery aisle, it's because I'm grieving. And when you think about it, we used to wear, you know, we used to wear morning clothes, we wore black clothing to announce that we were sad. Sometimes I think some of those, those old traditions might have helped me a little bit in a couple of different ways.</p>
<p>**Michael Hingson ** 36:12
So well, I know, I think about a lot, how I reacted to September 11. And all that happened, and then how I react to my wife of 40 years passing last November. And both, for me were very personal. But Karen's passing, certainly in a lot of ways is a lot more personal. And there's more grief. But I remember, go working through and going through what happened on September 11. And so I also work to try to get to the same place mentally, with Karen's passing that I do with them that I did with the World Trade Center, because they were both challenging times. But ultimately, Karen wouldn't want me to sit and mope and not continue to move forward. As I tell people, I'm not going to move on from Karen, because that would mean I would leave her and, and forget her, and I won't do that I will move forward. But as I tell people, the spirit in her case moved faster than the body. And that was a problem. But she's out there. And I know that if I misbehave, I'm going to hear about it. So I choose to keep that idea. And so I'm sure that that will happen. If I ever misbehave, I'm going to hear about it.</p>
<p>**Kelly Thompson ** 37:38
Do you think you'll write about Karen Michael?</p>
<p>**Michael Hingson ** 37:43
I'm I? Well, we Yes, actually, yes. Working on a third book, because our second book running with Roselle came out in 2014. It was meant more for kids. And it was a workbook rather than a picture book. It was more about me growing up and Roselle growing up the guide dog in the world trade center and how we met and all that. So there's not nearly at all as much about September 11 in it. And more adults by thing kids, as I've learned over the years, really? No, yeah. But during the pandemic, I realized that, in fact, I was not afraid at the World Trade Center. And I realized why over the years, but I never did anything about it, to teach others how to deal with fear. And so we're writing a new book, we've got a publisher for it here in the US. And we're working through it now and going through all the edits. And there will be a fair amount in there about Karen because she had a an illness in 2014 where she had doubled pneumonia as well as acute respiratory distress syndrome was in the ICU for a month and and was able to come out of that. But then what happened this past November so yep, she's a major part of the book in a lot of ways.</p>
<p>**Kelly Thompson ** 39:08
I'm glad to hear it and I can't wait to read it.</p>
<p>**Michael Hingson ** 39:12
Well, we'll keep you posted.</p>
<p>**Kelly Thompson ** 39:13
Well, what do you think about it as a world we're we're going through such a collective grief right now you know, the last couple of years have robbed us of loved ones on top of experiences and, and even the ability to grieve considering how some people had to say goodbye as well. And I think the more story, you know, sometimes I remember my parents saying, Well, why do you want to wallow in this and sit with it? I said oh, I'm here anyways, you know, to assume that I am not thinking of her constantly. Is is a disservice. I might as well make something beautiful of it. And I think your beauty will come to from sharing your story and and when other people find a nugget of comfort there.</p>
<p>**Michael Hingson ** 39:59
One The things that I tell people is ironically, I put myself in a situation where I would have to talk about September 11. And that is because afterward when the media got my story, and people started asking for interviews, Karen and I talked about what we should do. And I said, if I can help people move on from September 11, and learn about blindness, and blind people learn about guide dogs and so on, then it was worth doing. And literally, we had over a six month period or so, seven month period, hundreds of interviews. And the other part about that is, there were there were some newspaper, but a lot of TV and radio and a lot of people came to our homes. And I love to tell people how it was fascinating to see all the different styles and processes that people went through to do interviews, for example, an Italian film crew came. And they had 14 people crowded into our living room, a few of whom just sat around, and were directing everybody else and not doing anything except doing a lot of talking. And then we had three people from New Zealand, a couple of times to people from a Japanese station. And you contrast the 214 people from Italy. And it's just amazing how, how different groups worked. I'm assuming they all came out, okay, and everyone was happy with it. But it was certainly just so funny to see all of that. And then people started calling and saying, Would you come and talk with us and tell us what we should learn. And so I have been doing that ever since. Because I have decided selling philosophy and selling life is a whole lot more fun than selling computer hardware. I bet it is. And it is it's a lot more fun. The pandemic slowed things down, but we're working on picking up again. And so that'll be okay. But watch</p>
<p>**Kelly Thompson ** 41:54
some of your beautiful lectures. So what a gift you are, when you do travel to those things, well, always</p>
<p>**Michael Hingson ** 42:00
looking for it. So anybody who's out there who knows how many places to hire a speaker, we'd love to hear from you. And, and you know, just email me Michael at Michael H. I had <a href="http://accessibly.com" rel="nofollow">accessibly.com</a> There, we got that plugin. But but the reality is that I think that I grew a lot by allowing myself to go through those interviews because I did what we all really need to do in one way or another. And that's to talk about our feelings. And I got asked really weird questions, but a lot of good, very complex, thought provoking questions. So I have no complaints about the choices I made.</p>
<p>**Kelly Thompson ** 42:44
You know, I, it was something in my study that I realized, even in the books I was reading, the exact moment that the person died, for example, was often skipped over in the book. And I'd think well wait, we were leading up to this huge moment. We don't have to turn away all the time from the things that hurt us. And there can be a lot of reflection that comes from leaning into those moments a little bit.</p>
<p>**Michael Hingson ** 43:09
Right. Yeah. And we we shouldn't skip it. We don't need to be graphic and gory and all that stuff all the time either. Some of my favorite detective and mystery stories are frankly, not the violent ones. Yeah, I understand their murders and all that. Well. My favorite detective outside Sherlock Holmes is neuro Wolf and reading all the rest out books and so on. You don't see people getting killed and reading all the graphics Stephen, you don't need to, we should use our minds more and create our own imaginations. But I love the books because they're puzzles. And I will admit, so there's a guy whose name is Robert Goldsboro, who has taken over writing the near wolf books after Rick stout past. And I have to admit that I have been able to figure out in advance of the end of the book a few of the bad guys in his books. I never was able to wreck stout. I hate to say it, but I was always good at doing that with Mary Higgins Clark, but that's okay. So they were fun to read.</p>
<p>**Kelly Thompson ** 44:14
The and this is an I, I love nothing more than a good thriller. And I love to be I read everything. I read a little bit of everything. I read poetry, I read, self help. I read research books, I read memoir, fiction, literary fiction, beach reads, you name it, I want to read it and I am surrounded by books, both on my phone on my reader on my computer in my office. And I'm never happier than when I'm immersed in someone else's story because I think we're we're storytelling animals. It's how we connect with one another. It's where you know, looking at your Giving your speeches, it's where we, we find hope. It's where we find community. I have a book box at the end of my driveway, actually a free a free little library. And I set it up everywhere I move. And I stuffed it full of books and people learn pretty quick. I got the goods out there, Michael, I got brand new staff that I put out right away. And I will say normally, it takes people about six to eight weeks of it being out before anyone will take anything, they kind of need to like circle it a little bit. Look at it from afar.</p>
<p>**Michael Hingson ** 45:36
She really doing what she says, yeah, in Colorado,</p>
<p>**Kelly Thompson ** 45:39
I have already had to refill it. And it's only been out for nine days. And I think that's the most magical, wonderful thing.</p>
<p>**Michael Hingson ** 45:47
Do people bring books back after they read them?</p>
<p>**Kelly Thompson ** 45:50
Yes, they bring them back, they bring new ones they little kids love going to it too. And I have a chalkboard on it so that kids can write to me. But you know, sometimes they'll write that they want more of a certain thing. So then I keep an eye out on book sales or that kind of thing. And it is the most wonderful way of community building that I can find because there's just nothing better than slipping into a book.</p>
<p>**Michael Hingson ** 46:13
I love fiction, because I think they're more than anyone else or anywhere else. People really are forced to use their imaginations to create the books, because they're really stretching their minds to get some of the plots that they get. Although at the same time when you're reading things like memoirs, and so on. It's amazing what people have gone through that you never thought what happened. I mean, like even September 11, who would have thought, but somebody did it. But still the imagination of writers and then fiction and everywhere. But the imagination, especially in fiction, I think is just so incredible. And I am always so amazed when I read a book. And on airplanes, I read fiction because I don't want to concentrate too hard. But I'm amazed at this, the the kinds of plots and the kinds of things that people have come up with. I</p>
<p>**Kelly Thompson ** 47:09
and this is that my next book is fiction, actually. And it's a thriller. And I am completely paralyzed by choice. It's like suddenly, what do you mean anything can happen? I find it I am like you also worshipping all the fiction authors. How do they do it? And also like you when I fly, or when I'm driving, and I'm listening to a audiobook. I really like I want something that's that's kind of fun, fast. But that's going to keep my attention. Yeah, yeah.</p>
<p>**Michael Hingson ** 47:41
Although I remember when I, we were working on running worth Roselle, I spent a flight across the country, editing the book. That's not the only time I really worked at a book for a whole long flight. But it was fun. And I knew what I wanted to do with it. So it was okay. But still, I love to read light things, relatively speaking on airplanes, because I don't have to concentrate as hard. And I also don't mind concentrating as hard. I just want to be able to do it, where I can truly concentrate</p>
<p>**Kelly Thompson ** 48:14
in your own space. Yeah, I get that. Which</p>
<p>**Michael Hingson ** 48:18
is, which is cool. Well, you spent time in the military, you came out of the military. And you've been going around doing this and that and the other stuff. What did you learn what lessons did the military really taught teach you that you have taken beyond military life?</p>
<p>**Kelly Thompson ** 48:35
I always say tenacity, because military military life. You have to just keep going. And then alternatively, in writing life, it's so full of rejection. And we're just here by ourselves in our own little world, slinging it out hoping people buy it. And it's a very lonely job. And so I have learned that there's nothing that will if I want to do it, I will find a way to make it happen. I've also learned the military gave me some excellent organizational skills, which I have learned in the arts world is not common. It may it gives me a bit of a bit of a shine because I'm very organized. And I carry that with me. It I always say it taught me what I was really made of and how I how willing I am to give parts of myself if I feel it's going to be for something bigger. And it really built my my sense of community. You know, the beautiful thing about the military is that it is a family and that continues on even when you're gone. So I am so much more active in my community now because I felt you know, when I was in the military, I traveled a lot and I was away from home a lot whereas now I work from home. So I have, I volunteer a lot and give back a lot of my time and I, in teaching, I always feel like I thought leaving the military would mean, I was leaving that sense of home. And instead, I've learned Home is where I'm going to make it. And I can find home in a lot of different places, not just physically, but in the communities that I surround myself with. So yeah. Do you</p>
<p>**Michael Hingson ** 50:30
still keep in touch with people from the military and have a lot of contact? Well, I've got</p>
<p>**Kelly Thompson ** 50:35
the one I'm married. So definitely, there's yeah,</p>
<p>**Michael Hingson ** 50:38
there's that guy, you made that commitment.</p>
<p>**Kelly Thompson ** 50:41
I talked to him once in a while when I feel like, but I also, I definitely have a couple of really good friends that I've kept in touch with. Because I'm often lecturing with the military. I've actually a lot of new friends as well, which is within the forces, which has been really wonderful. And it's fun here, because we're meeting people who are in the American military and talking to them. And we talk about how it's different and how it's the same. And there's still that sense of camaraderie. So I have about about seven or eight really good friends who I still talk to, from the from the military, but I think I've made a lot of new ones, too. And it's been wonderful, as</p>
<p>**Michael Hingson ** 51:22
Joe decided yet to try to teach you how to be an air traffic controller, so you can go off and earn a lot of money here in the US since we have a shortage and supplement his income. Oh,</p>
<p>**Kelly Thompson ** 51:32
my goodness, gracious, Michael, I can barely park the car in the garage safely, much less land an airplane. So no, I'll leave that to him. It often sounds like a whole different language when, and he's at a point where he's doing sort of more a management role of it. But definitely an he's one of those guys, you'd be very pleased to know his landing your plane, because they say it's a very, very stressful job. He's very calm about it. And he's the he's the person where if you knew he was on the other end, you go, okay. I can keep reading my fiction novel. Yeah, while</p>
<p>**Michael Hingson ** 52:14
I'm landing the plane. Well, you talked about organization, you just gave me a bright idea. You want to start a, a an online seminar organization for artists?</p>
<p>**Kelly Thompson ** 52:27
Gosh, where would I even begin? I love a good spreadsheet. Let me tell ya, I love it. You just say yeah, so go over my computer files. I don't I don't hate this idea, Michael. Yeah, I'm gonna have to start actually, I'm volunteering. I'm teaching a writing program at the local juvenile correctional facility. I'm all about sort of expressive writing. And I've taught all different ages and all different kinds of programs. And I'm really looking forward to starting this up. So this is where I feel like I'm going to find a way to give back, which always makes my heart sing. So it'd be nice to get back into the community.</p>
<p>**Michael Hingson ** 53:10
Good for you. I know that when I before we moved to California, I still, I'm sorry, before we moved to the east coast in 1996. While living in California, I traveled to the east a number of times for business. And I was in midtown Manhattan, it was before they cleaned up a lot of it. And I could go up town as well. And people said, Oh, you don't want to go up there. It's a really bad neighborhood. And what I learned was, yeah, there are weirdos and all that. But mostly, if you treat people right, and you deal with people appropriately, they're going to respond. And I, I never had a problem going anywhere around New York. And maybe I was just fortunate. But I also really do firmly believe that. If you meet people where they need to be you can, you can bring them on, but they need to know that you really care about them. And if you can show that, then they're going to be all the better for it. And they'll react positively for the most part don't think I</p>
<p>**Kelly Thompson ** 54:14
100% agree and treating people with respect from the from the start. Not acting like you're, you know, people go through different life circumstances and have different levels of power in this world. So I go in meeting everyone where they're at, like you said, and showing them respect, and I think that goes a long way in the world.</p>
<p>**Michael Hingson ** 54:39
It does. I've been amazed well in the in the big cities, especially so many people come up to me and say Does your dog bite? And you know, I understand where that's coming from. But my response is, I wouldn't want to be the person to try to find out and I like that. And they go, What? What do you mean? What are you talking about? I said, he's not trained as a guard dog. He's a guide dog, he's not trained to attack. But if you have a great relationship like I do with my dog, my dog will very well react if he or she feels that somebody is endangering us. And so I wouldn't want to be the person to try to find out. And I've actually saw an example of that and talked about it, I think, a little bit, we're going to talk about it again and in our new book, but I was on college campus at UC Irvine. In the time I was there, there weren't very many students, but 2700. But several would bring their dogs to the campus and they would just let them run loose. And then they'd get them at the end of the day and a number of them cited golf travel around in a pack. And they were coming after us one day, and I had this mild mannered golden retriever for a guide dog. Who wouldn't, wouldn't take offence at anyone. These dogs started getting close and they started growling and barking, he jerked away from me. I still had the leash, but he jerked so I ended up losing the harness handle. He spun around, hunkered down, as it was described to me by somebody who thought and he just started growling at them. He completely intimidated this pack of dogs. I've never seen before or since any of my dogs do that. But that told me that if they feel in danger, no matter what the dog, they will react. And in my case, if I have a good relationship with my dog, then that feel of endangerment will definitely spread to me as well. And I think that that he was protecting both of us. So I wouldn't want to be the person to find out or try to well,</p>
<p>**Kelly Thompson ** 56:50
and last time you and I chatted, I watched Alamo climb up into your lap. So there's a good enough relationship where he would protect you.</p>
<p>**Michael Hingson ** 56:59
But he'd rather be in my lap? Well, you</p>
<p>**Kelly Thompson ** 57:01
know, don't they all bites the exact same? Yeah.</p>
<p>**Michael Hingson ** 57:06
So how do you deal with dark times? I mean, you've had several challenges, how do you deal with that?</p>
<p>**Kelly Thompson ** 57:13
I, I always deal with it with therapy, always. I have a lot of support through my therapist, I surround myself with people who are in my corner, but also honest with me, you know, sometimes it's people who can, who can stand by you in moments of darkness are pretty spectacular. And I write about it. And I talk about it openly. You know, you mentioned earlier, there's this inclination to not talk about when we're struggling emotionally. And I think that's very much a cultural thing. And it's definitely something that's carried over from the military, you know, disability is looked at as bad, it is bad, and you will lose your job. And that's how we view it. And we revere people who are injured in the forces, you know, they get they get in the Canadian military, you get stripes on your uniform, if you're injured in combat, and that kind of thing. And, and there's like tiers of disability that are respected and mental health was not one of them. And that's really changed in a wonderful way. And it only changes when we talk about it. So I'm always really open about it. I give a lot of lectures and public talks about struggling with mental health, learning to not find shame in it. I read a lot of other people's stories to see that I'm not alone. And so at the end of the day, I'm always turning to words somehow to find solace,</p>
<p>**Michael Hingson ** 58:42
but I think you must be pretty good at</p>
<p>**Kelly Thompson ** 58:44
it. So far, it's going okay. Yeah,</p>
<p>**Michael Hingson ** 58:48
but you've you've said that writing about being a person with a disability is a really hard</p>
<p>**Kelly Thompson ** 58:55
luck, less. So writing about it, but But actually, the first book writing about it was really hard. Because it came with this strange sense of shame. You know, in the military where it was, you know, this was the height of Afghanistan war, and we were everyone was deploying, and I wasn't because my leg was constantly being operated on. It's weird to be shameful about a part of your body or your mind that isn't working quite up to par. So I felt Yeah, I felt weird shame. And I was embarrassed to write about it because I, I call it the misery Olympics. It's like, well, I don't have it as bad as this person in this person in this person, which of course, is a ridiculous way just because someone else is in pain doesn't mean I'm not too, right. So I stopped doing that I stopped doing the comparison. And there's been a lot of freedom that's come from that.</p>
<p>**Michael Hingson ** 59:51
And the more you write about it, as it comes up, probably the I won't say easier, but the less pain In fact, it is to write about</p>
<p>**Kelly Thompson ** 1:00:00
it. Absolutely. Especially because then people send, I'm sure you get them to the lovely emails from people who say, Oh, thanks for writing about this, or thanks for being honest about this. And I was at a Writers Festival in Vancouver. And a lady had asked me a very similar question, sort of how do you write about these dark things? And, and I said, like, go to therapy, and I take my medication. And then someone else raised their hand and said, I'm on medication too. And it was like a movie, a slow raising of arms when people say, Yeah, me too. And, and the lady said to me afterwards, you know, we never, why don't we ever say that? Like, it's something shameful, you know, taking a Tylenol for physical pain is not something we look at. with disdain, yeah,</p>
<p>**Michael Hingson ** 1:00:48
why don't we consider talking about disabilities or, and, of course, mental health is even worse, but a dark thing, that's, that's part of the issue is that we, we still regard anyone with a so called Disability is less than, and yes, they're not as good as we are. And I would never want to become like that person. Of course, I love. And I've done more of it lately to talk about disability saying that every single person on the planet has a disability. And the problem for most of all, y'all, as they say, down south, is that your light dependent, you know, you need light in order to function, Thomas Edison made the electric light bulb so that you have a way of covering up that disability. And we've done so much to make sure that you have light whenever and wherever you need it. But suddenly, the power goes out, and you don't have a smartphone or a flashlight right in front of you, you're in a world of hurt. Don't tell me that isn't just as much a disability as being if you will, light independent. The only thing is that there are a whole lot less of us than they don't tend to do as much with the technology, although we're getting better at it, but we got a long way to go. But you know, we've got to get away from this whole idea that's that it's dark, and someone who is different than us is less than us. But I guess a lot of people would say, well, that's just human nature. And I believe that we don't need to say that it isn't human nature. It's what we're taught, but it's not human nature.</p>
<p>**Kelly Thompson ** 1:02:16
And I also think, you know, a lot of people assume that I regret my military service, because it's less left me with a disability. And I also have rheumatoid arthritis now, which, of course, makes a lot of these things a lot more complex.</p>
<p>**Michael Hingson ** 1:02:32
Well, you just have that. So the Joe can carry you around more?</p>
<p>**Kelly Thompson ** 1:02:35
Oh, it's all part of my plan. Mike, that's</p>
<p>**Michael Hingson ** 1:02:37
what I thought. Yeah. So you're not listening? Are you? My wife had side, my wife had ra starting in 2017. So</p>
<p>**Kelly Thompson ** 1:02:46
yeah, it's quite the quite the adventure. And I often get a lot of people who look at me and say, but you're fine. And, and well, I am fine. And this has nothing to do in a lot of ways. I am fine. And in a lot of ways, my disability has become a superpower in terms of creating such a deeper sense of compassion and empathy for other people in all walks of life and, and different experiences, that I wouldn't trade it for the world.</p>
<p>**Michael Hingson ** 1:03:19
And that's the real issue, isn't it? Yeah. So we've talked about a lot today. What inspires you?</p>
<p>**Kelly Thompson ** 1:03:29
Every day people, you know, I think we often review revere people in big positions of power, or people who are in the news who are doing really great things. I admire a single mom who's waking up every day and making breakfast for her kids and working two jobs. I admire the person who gets up despite crushing depression, and somehow it gets out of bed and makes their cup of coffee. So I'm really inspired by those everyday things. I'm really inspired by my marriage. I think Joe and I are people who work really hard at our marriage, even though it feels that kind of working hard also feels easy. Yeah, as we care about each other, but I sometimes feels like a bad feminist to say that my marriage feels like one of my greatest accomplishments, but it does, because we work really hard at it. And, and he's wonderful to this day.</p>
<p>**Michael Hingson ** 1:04:34
And marriage is something that you should work at,</p>
<p>**Kelly Thompson ** 1:04:36
isn't it? Absolutely.</p>
<p>**Michael Hingson ** 1:04:39
We we did it for 40 years, we had good times, bad times and everything in between, but I wouldn't trade any single memory out of any of that for anything. Because it was all part of of what who we were and what we were together. And I've gotten those 40 years of memories and they sometimes come up at the most unexpected times when She's great. I love it. And and that will always be the way it is. Yes,</p>
<p>**Kelly Thompson ** 1:05:05
exactly. So I'll keep cherishing my marriage and honor viewers</p>
<p>**Michael Hingson ** 1:05:09
do that. Absolutely. One of these days, we'll have to meet Joe. Oh,</p>
<p>**Kelly Thompson ** 1:05:14
I tell you, if I do a book club, they don't give a hoot about me, Michael, they want to meet Joe. They always want to meet Joe. And, well, I know</p>
<p>**Michael Hingson ** 1:05:23
the feeling everybody always wants to meet the dog. I don't care. If you really want to complex when you get when I go to Guide Dogs for the Blind, or any student goes back to Guide Dogs for the Blind. They all know the dog's names and they don't know the students names.</p>
<p>**Kelly Thompson ** 1:05:40
What gives you a bit of a cough. I almost made me cry, laugh.</p>
<p>**Michael Hingson ** 1:05:48
They know the dogs. They don't know us. So I know my place in the world. And then the other the other part about it is we have a cat. And the cat runs the house, right? There's no question about it. When the cat wants to eat our cat yells at me until I come and pet her while she's eating. She wants to get back rubs while she eats. And she won't eat until I come in. And she gets very offended if I don't. And she'll come seek me out if he has to. But it's you know, so it's nice to know where you are in the scheme of the of the food chain.</p>
<p>**Kelly Thompson ** 1:06:20
Yeah, well and I'm gonna start making these kinds of demands. There you go. One's got to come bring bring a bring a back scratcher to me while I eat dinner every day.</p>
<p>**Michael Hingson ** 1:06:30
Try that and see how well it works.</p>
<p>**Kelly Thompson ** 1:06:32
I'll report back.</p>
<p>**Michael Hingson ** 1:06:34
Yeah, let me know. I want to really thank you for being on with us today. This has been absolutely a lot of fun. I've enjoyed it. You're getting close to five o'clock and dinnertime or you know, or you can always have one of those libations you know, I suppose but at least it's getting close to dinnertime.</p>
<p>**Kelly Thompson ** 1:06:53
I'm fully admitting that Joe even brought me a cocktail stick tiptoed in here while I was on our chat, and Bravo cocktail. Well,</p>
<p>**Michael Hingson ** 1:07:02
my gosh, where the heck is he? I'll keep him. Oh, yeah, I mean, you know, well, we'll have to do a podcast interview with Joe. That'd be cool. You know, I love to say it. And I say it probably way too often on this podcast. I feel sorry for people who don't drink because when they get up in the morning, that's as good as they're gonna feel for the rest of the day. Way too much Dean Martin, for me. But anyway,</p>
<p>**Kelly Thompson ** 1:07:26
I think we'd get along just fine. Yeah, well,</p>
<p>**Michael Hingson ** 1:07:29
I am going to get to Colorado again, at some point soon, because I'm on a board there. So when I get up, I'm going to be there. I'll let you know. We'll have to get together. I</p>
<p>**Kelly Thompson ** 1:07:37
will be there with the red carpet. Well for you and can the dog</p>
<p>**Michael Hingson ** 1:07:41
Well, or for the dog and me. I know how it goes.</p>
<p>**Kelly Thompson ** 1:07:47
Michael, you're just a gift.</p>
<p>**Michael Hingson ** 1:07:49
This has been fun. I really appreciate it. And any last things you'd like to say to people.</p>
<p>**Kelly Thompson ** 1:07:58
Um, to be kind, above all else to be kind, being kind, being empathetic and compassionate. Doesn't have to be a strike against you. It can be a beautiful thing.</p>
<p>**Michael Hingson ** 1:08:10
Yeah, we don't need to have meanness.</p>
<p>**Kelly Thompson ** 1:08:14
Oh, we just don't there's enough of that in the world without actively seeking it.</p>
<p>**Michael Hingson ** 1:08:18
Yeah. Yeah. Well, thank you again. This has been fun. I hope all of you out there listening have enjoyed this. I know we have. We've laughed and we've had fun. I hope you have left as well. Love to hear from you about our episode today. But first before I give you my contact information, Kelly if people want to reach out to you and and maybe communicate in any way how might they do that? My</p>
<p>**Kelly Thompson ** 1:08:42
website is Kelly S. Thompson as in Sarah <a href="http://thompson.com" rel="nofollow">thompson.com</a>. And I'm on Twitter at Kelly s underscore Thompson and Instagram at Kelly S Thompson writer. There you go see photos of my dog though, let's be honest. Yeah, I</p>
<p>**Michael Hingson ** 1:08:59
know. That's why I don't use Instagram very much because it's usually all photos so I don't get much out of Instagram.</p>
<p>**Kelly Thompson ** 1:09:06
That's true. That's fair. Yeah. Well, thank</p>
<p>**Michael Hingson ** 1:09:09
you again. And I hope all of you have really liked this and you will please let us know we'd love to hear from you. You can email me at Michaelhi at accessibe A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and Michael Hingson's m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear your thoughts. Wherever you're listening, please give us a five star rating. We appreciate that. We appreciate and value all those ratings, especially the five star ones, of course, but we want to know what you think and whatever it may be. And whatever you do, if you know anyone else who wants to be a guest on unstoppable mindset, please let us know. Reach out to me, provide an introduction. We really do appreciate it a great deal. And again, Kelly once last time, this has been absolutely fun and I want to thank you for being here with us today. Thank you so much for having</p>
<p>**Michael Hingson ** 1:10:14
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Writer and Retired Military Officer with Kelly Thompson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/48cf522e-8b42-4c92-a67a-663fea80ded0.mp3?source=rss&amp;ext=asset.mp3" length="104201347" type="audio/mpeg" />
<itunes:episode>191</itunes:episode>
</item>
<item><title>Episode 190 – Unstoppable Gallup Certified Strengths Coach with Dr. Christin Roberson</title>
<guid isPermaLink="false">https://pinecast.com/guid/c855c557-8efe-428e-8b18-23075ae4547d</guid>
<pubDate>Fri, 22 Dec 2023 10:00:15 -0000</pubDate>

<itunes:duration>01:06:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f5bc86da-5af2-4e64-994c-659d6f7d0e51/UM190-Dr._Christin_Roberson-Coverart.jpg" />
<description><![CDATA[<p>I love the opportunity to have had Dr. Christin Roberson as a guest on Unstoppable Mindset. Christin, like others who we all have met, was born into a military family and spent much of her youth traveling from one place to another. Christin loved the travels and the experiences. Her youth gave her a broad view of people which helped her later as she began a career in higher education. More important, as she will tell us, she learned over the past seven years, that she had strengths that not only served her well in her original career, but that also caused her to “pivot” into a coaching and entrepreneurial business.</p>
<p>Today she uses her strengths to help others who are considering a career change. She also uses her skills and knowledge to help her clients learn about and better utilize their own strengths. Often, as she will describe, people may not even recognize their individual strengths and gifts, but once they do and embrace them these people really can move on and advance.</p>
<p>Christin is just completing a course about strengths and how you can use your gifts. We have information about the course in the notes.</p>
<p>I hope you find this episode timely and valuable.</p>
<p><strong>About the Guest:</strong>
Dr. Christin L. Roberson, EdD, is a Gallup Certified Strengths Coach who employs her top five strengths—Relator, Learner, Achiever, Developer, and Deliberative—by developing genuine relationships with others, learning about their talents, helping them reach new levels of productivity, and teaching others how to utilize their strengths to make sound decisions in their personal and professional pursuits. She recently pivoted from a 15+ years career in higher education into recruiting in the tech industry and now provides full-time career services.
Her educational background includes a Doctorate in Higher Education Leadership from Azusa Pacific University, a Master’s in Education in Educational Organization and Leadership with a concentration in Higher Education from the University of Illinois at Urbana-Champaign, and a Bachelor of Arts in Psychology from Alverno College. 
Dr. Roberson has also been featured as a guest on Gallup’s podcast, Called to Coach, presented at the 2017 CliftonStrengths Summit, and completed Strengths Certification Training in Higher Education at Azusa Pacific University.</p>
<p><strong>Ways to connect with Rob:</strong></p>
<p><a href="https://www.careerdocllc.com/" rel="nofollow">The Career Doc Website</a>,
 <a href="https://www.instagram.com/career_doc_llc/" rel="nofollow">Instagram</a>,
 <a href="https://www.linkedin.com/company/the-career-doc-llc/" rel="nofollow">LinkedIn</a>,
 <a href="https://www.facebook.com/profile.php?id=100090695445758" rel="nofollow">Facebook</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
 
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. </p>
<p>**Michael Hingson ** 01:21
Well, hi, welcome to another episode of unstoppable mindset where inclusion diversity in the unexpected meet. I love that unexpected part. It makes it so much fun. Then today, we get to chat with Christin Roberson. She is a certified Gallup strengths coach, we're going to learn about that. She's spent a lot of time in higher education. And now we'll she'll tell you what she does now as we get to it. And obviously is had what I would say is a fascinating life, and a life we're talking about, which is how we got her to come on unstoppable mindset. So, Kristen, welcome to unstoppable mindset. We're glad you're here.</p>
<p>**Christin Roberson ** 01:58
Thank you for having me. I'm happy to be here.</p>
<p>**Michael Hingson ** 02:01
Well, why don't we start? It's always fun to why don't you tell us a little about kind of the early Christin, you know, where, where you came from growing up, and any of those good kinds of things that you think would be relevant for us to know?</p>
<p>**Christin Roberson ** 02:16
Well, I was born on November 8, no, I won't go that far.</p>
<p>**Michael Hingson ** 02:20
And you had to walk 12 miles when you were 12 years old, just to return three cents to someone. Right? Yeah. Yeah, that was me. That was me. Yeah. It wasn't like and it was you? Yeah.</p>
<p>**Christin Roberson ** 02:32
I think probably the best way to start is that I'm an Army brat. So life was very different. And of growing up. My dad was in the army for 2020 plus years or so. And so my whole life was basically moving every three years. And so change was constant. Change was constant, friends were always new. So I learned how to be pretty resilient and adjust fairly quickly. At an early age, it got harder as I got older, but early Christin moved a lot. And so I think it probably characterizes why I moved so much when I was younger, because I enjoyed it. I think a lot of my earlier experiences too, were around education, I always wanted to be in the field of education wanted to be a teacher initially. And then a counselor and I started working in higher education and got the bug and started working in housing and thought it would be a good idea to live and work with college students. Which is can be good and bad. But it was a wonderful experience that really taught me a lot about building community, you know, handling a lot of tough decisions and problem solving and really helping others grow because college students are, you know, very much in a developmental phase in their life, and to be kind of a part of them figuring themselves out through the good and the bad, was something that I feel like I really enjoyed. And I think kind of followed me on to my further career is to always be in some type of helping profession, where I'm helping other people kind of figure things out, and kind of shaped what they want their life to be. So I hope that answers your question.</p>
<p>**Michael Hingson ** 04:13
My wife was a teacher for 10 years, she loved elementary school. And she said she really loved third grade, because the kids in third grade were still really developing attitudes and so on. And she said, by the time they got to even sixth and seventh grade, much less than high school, it was harder to teach them and to really have an influence on their lives. Yet at the same time, I hear a number of people say exactly what you said about college that and I think we all of us who've been to college would would mostly agree that even when you go to college, you're you're still really looking for yourself. So how does that correlate with like what my wife felt about third graders?</p>
<p>**Christin Roberson ** 04:50
Yeah, well, there's from our own kind of study from higher ed like there's these different phases. And so I think there's different phases in life up to development. And you know, thinking about your wife, a lot of that development is not just kind of figuring out who you are figuring out how to walk, how to do very basic foundational things to learn as just being a person, but I think when you get to college, they formed a lot of that already. So it's kind of helping them figure out, or at least in my experience, a lot of what's right and what's wrong. And how to exist in a world where there are a lot of temptations and making the best decisions for yourself. So it's kind of some of those more moral, maybe foundational pieces that you kind of get to, you help them shape, maybe some other, you know, foundational things, too, if that's something that they didn't get growing up, which was the case with a lot of students, depending on how they grew up. But a lot of times, a lot of the morality issue will just like, Okay, why did why did you think it was a good idea to do that much drinking, and I found you on the grass outside of my building passed out? Let's talk about making good decisions. So it helped with a lot of a lot of that. Those are a lot of the conversation.</p>
<p>**Michael Hingson ** 06:04
Did anybody ever say to you, though, well, you know, I feel sorry for people who don't drink because then they get up in the morning. That's as good as they're gonna feel for the rest of the day. I listen to too much Dean Martin, what can I tell?</p>
<p>**Christin Roberson ** 06:18
Two great lines ever said that before I've gotten cussed out before by students who weren't drunk, but nobody ever said that before.</p>
<p>**Michael Hingson ** 06:25
I was at the University of California, Irvine, and I think it was in my senior year I was living on campus apartment, because I kind of outgrew living in a dorm. by that. I mean, I had too many Braille books wouldn't all fit in a dorm room. So they let me live in a campus apartment. I had two roommates, who actually moved with me from my dorm. And one of them decided one night to drink. He hadn't done it before. We had those 12 or 16 ounce wienerschnitzel glasses, Coke glasses, and he started drinking screwdrivers. And the first one was maybe about a quarter to a third full of vodka and the rest was orange juice. Then the next one was half vodka. And the next was basically all vodka by five in the morning. He was ill horrible, convinced me never to want to get drunk and I never have I don't never had a desire to do that. So no, yeah, I I have had a couple of times that I did drink something that someone gave me and said it's very strong. Drink it slow. I did over about an hour and I still had a little bit of a lightheadedness and I said if that's the way drinkin starts, forget it. So I wasn't imperative to the point where I couldn't move around and walk and all that but I understand what what alcohol can do. And I saw it with with my roommate and what happened to him. He was bad for a while he was just not not doing well in the bathroom. It was one of those horrible things.</p>
<p>**Christin Roberson ** 08:10
There was some caution tape over that door.</p>
<p>**Michael Hingson ** 08:12
Well, it was all about. Yeah. And you could hear you know, and we were all helping him. We supported him. But he was just doing a lot of throwing up to get it all out of his system. But it's no fun. Not at all. Drink it up. 1216 ounce glass of pure vodka. Yeah. So that's bound to happen. Yeah, it's bound to happen. But I hear what you're saying. I think there's a there's a it's like anything College offers so many opportunities to learn, and as also a matter of being open enough to take advantage of them and really learn too, isn't it?</p>
<p>**Christin Roberson ** 08:50
Absolutely.</p>
<p>**Michael Hingson ** 08:52
So people just can grow. I really enjoyed college life. I enjoyed dorm life. And then when we moved to the apartment, which we as I say we had to do, because I needed the space for Braille books. Getting a master's in physics, Braille takes up a lot of space and physics. But nevertheless, it was it was fun and still participated in campus activity. So it was very enjoyable. So you what was your Bachelor's in</p>
<p>**Christin Roberson ** 09:21
my bachelor's in psychology? The plan was to be a clinical psychologist, mainly working with with young people. And then that went away. When I started working in higher ed, I realized I enjoy working with college students and still got to use that psychology degree every single</p>
<p>**Michael Hingson ** 09:39
day. So what were you doing? What was your job in higher ed when you started? How long ago was that, by the way?</p>
<p>**Christin Roberson ** 09:45
Um, well, I probably have about 15 years of experience working in higher education. It started in housing. So in the dormitories most people will call it so it was basically running a bit building building manager of sorts. And so anything that was happening, you know, with the building of like, anywhere from two to 400 students packed in the building. I would oversee, you know, the resident, you know, the RAS and supervise them and plant programs and all that. And then most recently, it was working in what did I do? First year programs. So a lot of it was around programs and work that we were doing with incoming freshmen. So I oversaw a course the introductory course that every freshman basically had to take, and kind of the design of it hiring, you know, of staff and managing it. So yeah, it was a lot of work. But it was, it was very enjoyable to kind of see the results and the fruit of your labor to see students growing and kind of learning from it.</p>
<p>**Michael Hingson ** 10:51
I started as a freshman at UC Irvine in the fall of 1968. I sure wonder, and I'm sure that there is a lot that's changed. But I just wonder how it's all changed and how the student programs go. I've had the pleasure of being invited to speak at various colleges, including it some freshman orientation programs over the past several years and see a lot of the difference. But it's, it certainly has to have changed a lot in well for me now. 55 years.</p>
<p>**Christin Roberson ** 11:21
Oh, gosh, it's very different. It's so different.</p>
<p>**Michael Hingson ** 11:27
But but it's important to keep up with that.</p>
<p>**Christin Roberson ** 11:30
It is and but some of it is just scary, because there's so much to keep up with. But yeah, me and a friend of mine, we always kind of talk about, you know, some of those things where we're like, did we have to deal with this when we were younger, you know, with some of the online bullying and having to keep up with social social media so big and we're like, we didn't have that. I didn't have a cell phone in high school. I didn't get one till I was maybe like, I don't know, a sophomore in college. So Right. My life did not revolve around social media or technology. It was like, Okay, here's my phone book that has the numbers, and it's a call people. But it's so so different now. And everything is so out there and live, you know everything kind of instantly. And it's just like, that is a lot.</p>
<p>**Michael Hingson ** 12:16
Yeah, I'm not totally sure. It's all a good thing to have such interesting gratification and have such ready communications, especially when a lot of times, factually changes by the time the real truth comes out. I mean, I've watched the news and I see a news headline about one thing or another. And within a day or two, it changes because it really wasn't quite the way it was originally reported. And nobody does anything to regulate that or, or at least do some fact checking before they put the news out. And I don't mean that in a negative political way. I just mean in a, in a factual way about everything that comes out. Oh,</p>
<p>**Christin Roberson ** 12:52
my goodness, I completely agree. It's like, can we wait until we get all the information? Before we say that this is what happened? Or what they did? Yeah. You know,</p>
<p>**Michael Hingson ** 13:02
you hear about a plane crash, and you hear some things and oh, well, it changes in a day or so well, updated information. Well, you didn't really have information before you had what, what were rumors or what one person said. And we're teaching ourselves that we got to have this information all the time, and that we don't really look at getting accurate information, necessarily. It's more important just to have something and that's crazy.</p>
<p>**Christin Roberson ** 13:30
Yeah, it's the breaking news, like CNN effect was breaking news. Something happened, we're not sure what it is. But we're gonna keep saying that for the next hour, or</p>
<p>**Michael Hingson ** 13:38
two or three. Right? And, and I remember, well, one example that comes to mind is I was here in July of 2019. And I was about to go to the convention of the National Federation of the Blind, I was gonna go over on a Friday. And the day before, on Thursday, we had an earthquake, and it was a pretty substantive earthquake, it was six point something which, and it was on a fault that really we hadn't had much stuff on before. The epicenter was about 100 miles north and east of us. But the media came on and started talking about it. And every five minutes, they say the same old thing over and over again, rather than you said it, don't keep focusing on this because you're not adding any value. Until you get more information. Of course, then they eventually did. Dr. Lucy Jones at Cal Tech came on and started discussing more about it and that's great, but for an hour or more, they just had all of the same old stuff time and time again, it's just crazy. No,</p>
<p>**Christin Roberson ** 14:49
a lot of times like they're, you know, forecast and like I feel like because I lived in California for a time and so, you know, we get an earthquake and then that would be the discussion of the big one. That's kind of the norm Ridge, it's coming in, here's what it could look like. And it's like this doomsday prophecy. And it's just like, Okay, this happens all the time in California. We know something's coming. But do you have to talk about it now? And we're still trying to recover from one? Yeah.</p>
<p>**Michael Hingson ** 15:15
Yeah. And the big one. Yeah, that's, well, if it comes, it comes. But you know, so So just go ahead and continue to scare people. Right? Yeah. It makes for an interesting world. But for college students, that is the world that they live in now. And it I, I've got to believe, especially even more than college kids being a little kid, it's gotta be tough, because there's so much stuff that's being thrown at you all the time. And probably a lot of parents don't know how to really filter that or deal with it. Yeah,</p>
<p>**Christin Roberson ** 15:50
I cannot imagine being a parent. You know, right. Now, I know, it wasn't easy, you know, necessarily for anybody's parents growing up, because things were changing and growing all the time. But things move at a super fast pace now of learning and having to figure things out. And just as a parent trying to be aware of like, okay, what are these words mean? Or if I see this, what does this mean? Oh, that's a code for this. Okay. That's the code for dress. Oh, oh, my gosh, it's so overwhelming.</p>
<p>**Michael Hingson ** 16:22
Yeah. And, and it's just thrown at you all the time, because we have such instant communications or instant gratification about communications. And I don't mind instant communications. But again, gee, let's make sure we have it right a little bit part of the at least part of the time.</p>
<p>**Christin Roberson ** 16:43
And I think a lot of young people like, you know, especially in college is kind of this invincibility, like they haven't yet grappled with the fact that you know, something can happen to you, you're not invincible, because you're young. And a lot of them make really poor decisions and kind of put it out there for everybody to see. And don't remember when you put it out there, it's there forever. So I ended up talking to those students from a career perspective to say you might want to do a little research on the internet of what pops up when you type in your name, because that party that you went to, and 97 is still out there, and an employer can see that. So those are always fun conversations.</p>
<p>**Michael Hingson ** 17:22
Well, and we see it even with with politicians who get bombed by something that happened 20 and 25 years ago, and they're being held responsible, just like it happened yesterday. And it's that really relevant. We have interesting standards we live by, don't we?</p>
<p>**Christin Roberson ** 17:40
Oh, my goodness, yeah, that happened 20 years ago, they were a completely different person.</p>
<p>**Michael Hingson ** 17:45
Yeah. And it's crazy that, that you still have to, but you're right, it's there. And you have to deal with it at some point and, and address it, because everything goes out on the web today. And a lot of things are dredged up, just because there were somewhere and so somebody digitized it, and it's out there on the web again.</p>
<p>**Christin Roberson ** 18:07
Just like, you know, entertainment, it can blow up into something else, I could have made a statement that, you know, I don't eat burgers anymore, I'm trying to look into my oh my gosh, she hates animals. She thinks like, she's this and this and that. And it's like, that's not what I said, I just said, I made the personal decision not to eat meat, you know, beef or something. And they can blow it up into something where it's like, that's, that's not at all what I was trying to communicate. When</p>
<p>**Michael Hingson ** 18:31
I worked at Guide Dogs for the Blind. One day, I went in and delivered a speech. And I was describing what a guide dog does, as opposed to what a person does. And I've said that a guide dog doesn't guide doesn't lead the guide. Their job is to make sure that we walk safely. And my job is to give commands and say where we want to go. And I said another way you could look at it is that I'm the brains of the outfit, not the dog and someone called Guide Dogs for the Blind the next day. And they said they heard about this speech that Mike Hanson gave, and he said that dogs don't have brains. Oh, my goodness. Which is not what I said at all,</p>
<p>**Christin Roberson ** 19:12
at all. But you know, they wanted to they</p>
<p>**Michael Hingson ** 19:16
heard what they wanted to hear, which is unfortunate. How do students react when you have those conversations with them about Be careful about what you put out there and stuff?</p>
<p>**Christin Roberson ** 19:26
You know, some of them will kind of just give the lip service, you know, yeah, kind of know what you mean. And then it's not until they they're in my office for like the second or third time which just happened. And we're like, okay, I remember when I told you you've done this a couple of times. how's this working out with you hanging out with this group of people because you're trying to be, you know, popular, but you are. You're pre med. How do you think that's really going to work out for you? When they you know, look at your record, your grades are poor because you've done these other you have to kind of give them like the big picture from the small steaming Really minut detail to them. The consequences of that can be far, you know, long lasting than you just being in my office and me giving you, you know, a task to do or whatever or you being on probation. So I think that there comes like, some surprised, but also, there's still a lot of times the invincibility piece like, Oh, it'll be fine. Nobody cares about that. So they don't really get it until it happens. It happens. Yeah, unfortunately.</p>
<p>**Michael Hingson ** 20:29
Yeah. It's like, so many things, people fear, the whole concept of blindness, partly because we emphasize eyesight so much. But there's also that thing in the back of their mind, this could happen to me what a horrible thing that would be rather than recognizing is just another way of learning to use the gifts that you have eyesight is not the only game in town. But that's not what people want to hear and what they want to believe. So it also makes for a great challenge.</p>
<p>**Christin Roberson ** 21:00
Whoo. Yeah, there's definitely a focus on a very specific kind of person or lifestyle. And anything outside of that. It's just like, oh, my gosh, life must be so hard for you. And I'm like, it's probably hard for you to.</p>
<p>**Michael Hingson ** 21:15
Yeah, we all have. We all have things that we deal with. And people today say, well, you're differently abled. And I say how? Well you're blind. How does that make me differently abled, the ability is the same. It's the tools that I may use to get there. But you know, I feel sorry for you. Because you have to turn the lights on tonight, you're screwing up the whole carbon footprint by having to run all this electricity, I don't need to do that.</p>
<p>**Christin Roberson ** 21:40
I never thought of it in that way.</p>
<p>**Michael Hingson ** 21:43
Thomas Edison invented the electric light bulb is a reasonable accommodation for light dependent people who can't function in the dark. Which is another way of saying you have a disability too. It's just that technology has mostly covered it up. But seriously, it doesn't change the fact that it's there. It's true.</p>
<p>**Christin Roberson ** 22:00
I could not agree more.</p>
<p>**Michael Hingson ** 22:02
So well. So you at some point decided to move away from doing higher education college stuff, and you had been doing it 15 years? What? What caused you to go off and go in a different direction?</p>
<p>**Christin Roberson ** 22:15
Yeah, well, I think, one, I really had no desire to move up in the field, because I had seen what kind of the C suite looked like, at several different institutions. And a lot of times they have far less contact with students. And I really liked working one on one. But I always chose positions that were student facing where I was planning programs, or supervising them or doing something that was very much focused on the student experience. And I realized, like, okay, we can stay in this kind of, you know, assistant director or coordinator position, forever, or we can decide that maybe we want to try and do something else. I think, you know, higher ed is also very slow to change. And a lot of ways and I think that's why so many have closed and not even just because of COVID was because I think higher education thinks it's invincible to everybody's always going to go to college. And it's like, no, the price tag gets higher and higher every year, people are finding something different to do that is more economical, and advantageous to them than spending four years where you can learn that maybe in like 18 months and an online program and be out working. And so I think that's been a reckoning for higher ed. And so knowing that information, in addition to just a lot of the toxicity that I experienced, made it made it that I'm like, Okay, let's, let's look at something else. Let's look at our strengths. Let's look at what we actually enjoy about this work and how it applies to other industries. And so I took a look at it, and started just looking for jobs. And I'm like, what jobs are interesting to me, that aren't higher at focus. And that's where I kind of started seeing the pattern around things like, you know, human resources, or, you know, people management and things of that nature, which I had done before a long time ago. But I think it was really assessing the current situation, whether it aligned with my values and what I want it and I discovered that it wasn't and it was time to do something different.</p>
<p>**Michael Hingson ** 24:24
So what did you end up pivoting to? As you would put it, and how long ago was that? Yeah,</p>
<p>**Christin Roberson ** 24:32
so it actually wasn't long ago. And it felt like a very quick pivot. So I learned that sometimes you have to So I left my institution, I ended up taking a contract job, which was not the plan to not have health insurance immediately. But the pay was good enough that I could afford you know my own. So I ended up taking a position in the tech industry where Working in recruiting for a program that oversaw apprenticeships, for the organization, and then some kind of early career programming so long ago. Oh, gosh, that was maybe just like, a year or two ago. Oh, gosh. So</p>
<p>**Michael Hingson ** 25:15
coming out of COVID.</p>
<p>**Christin Roberson ** 25:17
Yeah, coming out of COVID. And so I worked remotely, you know, it was based in, you know, the Bay Area. And so every now and then I got to travel, you know, and the tech, the tech sector, which a lot of my friends also pivoted into, and they were kind of the inspiration before me, I saw them pivoting into that area, and they were, you know, making way more money than any of us could have ever dreamed and education. The place that I worked at had like, unlimited vacation, and it was just like, how does that work? Do you never have to work? Like, do you? I'm taking off six months, and I'll be back, you know, in the fall. But it became this really interesting concept that there was more out there. And so sadly, I was a contract for six months. And then they converted me to full time. And then I want to say the day after my birthday, I got laid off. It was a quick process. It was like makes a lot of sense. And so well. But I think again, like nobody saw what was coming, or was maybe not as prepared as they thought they were for, you know what happened economically. And even a company like mine that had never done layoffs, had to deal with kind of that harsh reality. And I knew it was coming, you know, I was one of the you know, let you know, a newer hire and sounds like I get it. I'm low on the totem pole. But the day after my birthday.</p>
<p>**Michael Hingson ** 26:45
Yes, a little rude. Yeah, I</p>
<p>**Christin Roberson ** 26:47
was on vacation at the time. It was, it was difficult. It was a rough vacation.</p>
<p>**Michael Hingson ** 26:54
Yeah, I, I've been there and and had similar kinds of situations not right after my birthday. But I've been in situations where I was working for a company, actually in 2019. And I was going to go deliver a speech in Northern California, and then we were going to take a week off. But the morning that I was to travel, I was notified that well, we've spent too much money, we have to lay some people off, and you're one of them. Well, thanks, wow, which ended the vacation idea, but we still went up into the speech because I had made that commitment and it brought in some money. But still, it is it is never fun. So if your plans change, and sometimes you just don't have control over those changes happening.</p>
<p>**Christin Roberson ** 27:48
It's unfortunate, like you have to have a plan B through Z is especially in this day and age where it's like really, and truly anything can happen. I've, I've worked with a couple clients now where they're on like their third layoff. And it's just like, wow, and you just kind of keep going out there. Because you don't, you don't know you have to work you have to provide for your family, you know, you have a specialization in that area. And you just have to kind of keep going out and trying. But I think that it's it's, it's heavy, it's heavy to kind of deal with that. And you start to, you know, maybe doubt your abilities and your strengths in that. And so a lot of my work with with folks has been kind of encouraging and affirming them in their abilities that you've been laid off has nothing to do with you as a person or your skill set. This is a business decision.</p>
<p>**Michael Hingson ** 28:39
Which may or may not be right, but still it is true.</p>
<p>**Christin Roberson ** 28:41
Right? But reframing it I think sometimes kind of helps and kind of helping them focus on okay, but you still have this set of skills. You know, Liam Neeson style have a specific set of skills to do a certain thing. And kind of helping them, you know, point that in the right direction.</p>
<p>**Michael Hingson ** 29:01
So, it happened to you and then what did you do?</p>
<p>**Christin Roberson ** 29:05
Yeah, so I had already had like, a lot of travel plans. So I ended up doing a lot of traveling probably because it was also basically December, so it was holidays, too. So I was traveling, so I decided I'm gonna keep my travel, I'm gonna still go ahead and have fun and enjoy it. And then we'll come back to the reality when the holidays are over. And so I started again, kind of looking at jobs and seeing like, what is interesting to me, do I want to go back into higher education because that is where, you know, my skill set is predominant, or do we want to give this a go and it's something else? Now while I was working the job in tech, I was getting a lot of people reaching out to me that worked in higher education. And they were like, Well, how did you do that? How did you pivot? And so I started having conversations with people people started asking for help with their resumes. And, you know, okay, how do you what's the interview process? Like? How do you negotiate? And so I started having these conversations, it started kind of a very beta test of a coaching of a coaching job. And so I didn't charge anything at the time, I just asked people to give me a LinkedIn recommendation, if they, you know, were happy with my work. And so after the layoff, I, you know, I had an interview somewhere, it didn't, you know, turn out the way that I hoped, and I decided, okay, all roads seem to point towards this career coaching, because that is what I'm getting the most attention for. And it's something that I actually really enjoyed. So I just started fine tuning what that looked like, and okay, I need a website, I need this and this and that. And started kind of formulating, what would be, you know, the career doc?</p>
<p>**Michael Hingson ** 30:54
So you started your own business?</p>
<p>**Christin Roberson ** 30:57
I did. I did. Great. Are you?</p>
<p>**Michael Hingson ** 31:00
And are you having fun? Sunday's</p>
<p>**Christin Roberson ** 31:06
you know, overwhelmingly, it's what's fun is I absolutely love the work of coach, I love coaching. What is not so fun is a lot of the logistics around it, it's very expensive. And a lot of the advice they say and you know, in the beginning is to spend as little amount, you know, money, but the more you do spend, the better. Things kind of get, and the more attractive people might be to your to your product. And there were just some things I couldn't handle. So I think that's the part that kind of gets this isn't fun to have to, you know, buy another thing or this rate is going up. But I'd love, love, love just the one on one nature of helping people kind of figuring out what to do next, or what to do different.</p>
<p>**Michael Hingson ** 31:49
Do you get support? Do you get people to help you with some of the logistical things and things that you don't really like to do? So do you have any kind of staffer help to do any of that?</p>
<p>**Christin Roberson ** 32:00
I do. Probably like in the last month or two? Yeah. Someone I actually knew from my higher ed days had a side business of basically doing administrative work. And so I reached out to her, and we kind of did a trial run of sorts. And so she handles all the admin stuff, kind of going through my overflowing inbox and making sure you know, people get rescheduled. And then I ended up hiring somebody to do marketing, because marketing is everything. And I just did not have time or capacity or really allowed the expertise to do the things that she can do. So, and then also, I'm going to be launching a course soon on Route Career Discovery. And I hired a course designer to help with that. And so because I realized, like, I can't do this on my own. Because one, it's overwhelming, but there's also people who have strengths in these areas that I don't have, and I think I need their help.</p>
<p>**Michael Hingson ** 33:00
Well, as you go toward doing your course and so on, I, I would assume you've had enough time at doing this, that you realize that it's okay to charge not overly so but to charge and charge a decent fee for what you do because you're worth it. Yeah, it's,</p>
<p>**Christin Roberson ** 33:19
it's difficult. But you do have to do it. A lot</p>
<p>**Michael Hingson ** 33:24
of people will say, well, but how do I know people will pay $1,000 for a course or something like that, or for whatever it is that I'm doing. And the reality is we mostly underrate our gifts, our abilities, and our worth. And sometimes you've got to start by not charging or not charging much to get people to to come. But if they really want to continue with you, then you've got to make it really clear and get them to acknowledge you're worth it. Yeah,</p>
<p>**Christin Roberson ** 33:58
I think the difficult thing about that is like a lot of my population are folks that have maybe worked in education. And as someone who's worked in education, I know how much we don't make. Right. Right. That becomes a struggle of like, I don't want to price out, you know, my prime audience.</p>
<p>**Michael Hingson ** 34:16
But you know what to do in that situation, though? And yeah, that's the point. Yeah.</p>
<p>**Christin Roberson ** 34:21
So you know, you work through some of that stuff. And then you have different price points for different things and kind of go forth. But I think I'm just now getting into that space of just like, Okay, we've been doing this for a while, you know, we we've made a profit, we've had to hire some people. It might be time to kind of raise our prices, like everybody says, to do that every kind of expert. Yeah, you're like, Oh, you're charging way lower. And I'm like, I don't want people to not be able to do this. But</p>
<p>**Michael Hingson ** 34:50
the other side. The other side of that, though, is that if they really want to do this, and I know you don't want to price yourself out of the market, but if they really want Do it, they will find ways to come up with funds to to make it happen. And you may have to adjust exactly how you charge like, maybe you don't do it all at once you charged for payment schedule or something. I mean, who knows, but people can always find ways to do things, if they really value what it is that they want to do.</p>
<p>**Christin Roberson ** 35:21
Yeah. And that, honestly, what you just said is exactly what I did. I started looking into kind of those, you know, you know, what is it pay per service, or, you know, PayPal has a program paying for, you know, installments, and so I started looking at installment payments. And that helped quite a bit where you don't have to pay it all at once. Like, I'll get it all at once. But then you're paying it slower. And that was something that helped. And that took research and just kind of is that something I could do? Yeah, I could do that. And it still allows me to charge you know, what I think is, you know, necessary and values need but also allows them to have a little bit more flexibility with how long it takes them to pay for something.</p>
<p>**Michael Hingson ** 36:06
There's a course I needed to take a few years ago, and they wanted a bunch of money upfront. And I said, I really value the course I want to do it. I know what I'll get out of it. But I can't pay you all that money, can we work out a schedule, and God bless them they did. And what Normally people would pay in one lump sum of I don't even remember what the total was, but it was significant. They let me pay it over two years. Oh, wow. But we had a we had a schedule, we had it set up so that the money automatically came out. So they were confident in it, and it worked out. So there are a lot of ways to do it. If people want to make something happen, they can. And when you're willing to really help make it happen, then so much the better, because then you establish a more meaningful relationship. Yeah,</p>
<p>**Christin Roberson ** 36:52
I think that's true. Because at the heart of the matter, I just, I really have a passion for kind of helping people, you know, especially in their career, because of what I, you know, experience through a lot of hard lessons to learn about, you know, not only just valuing myself, but also just kind of recognizing that there is more out there, you don't have to be, you know, chained to a desk and always working, you know, at night pass work on the weekends. That's not really live in life. And some people love that. But it wasn't for me, and it was something worse, like I can do something different. And I want to help other people do the same to work at home.</p>
<p>**Michael Hingson ** 37:29
And I like my weekends. But also there are some things that I maybe didn't get done during the weekend, I'll do them on the weekends. But I can also spread things out and do them when I want. There's a lot of fun, I'm used to doing a lot of work at home, not necessarily going into an office, although I also value, the time when I can go into an office, but still working at home is a lot of fun. And you can schedule your times now, my life changed because my wife of 40 years passed away this last November. So now I can be up at 530 in the morning without worrying about waking her up. Which is a good thing. And as I tell people though, she's she's monitoring me if I misbehave, I'm going to hear about it. So but but she doesn't have to worry about waking up at 530 in the morning. She's going to monitor all the time anyway. So I can do that. But at the same time if I decide I want to go to bed at eight or 830 I can do that too.</p>
<p>**Christin Roberson ** 38:25
Yeah, yeah, I definitely caught the stay at home. But during the pandemic, I was Yeah, working in education, and they sent us you know, home or whatever. And I was like, I think I actually thrive a little bit better being at home. I'm an introvert also. So I don't necessarily always need the the interaction and I could get it you know, if I wanted to, you know, through different chats or meet offline. But overwhelmingly I was like, I think I function better being at home. And just being able to do what I need to it was a part of what I needed to thrive. Some people Oh, you're so lazy. You don't want to go into the office? And I'm like, No, actually, it's just a preference. I didn't know it was the option we ever had. And now that we do, I don't want to let it go.</p>
<p>**Michael Hingson ** 39:13
And the reality is the pandemic has taught us that there's a lot of value in people being able to work in a hybrid environment and spending some of that time working at home. Yeah,</p>
<p>**Christin Roberson ** 39:23
and you get to use your own toilet. I'm just saying. It's just like you can make your own lunch, you can take a nap if you want to, like you can do things that actually make work not feel quite as daunting by kind of like, okay, I'm going to shape what my day looks like. Yeah.</p>
<p>**Michael Hingson ** 39:44
And, and it works. And I think a lot of companies are starting to recognize that which hopefully will lead to a little bit more common sense in terms of who work environment will tell me about this whole concept of being a Gallup certified string. Just coach, I've never heard of somebody who was certified by Gallup. Yeah. So</p>
<p>**Christin Roberson ** 40:06
they probably found is that I was working in higher education, because that's where, you know, a lot of the Clifton Strengths Assessment is administered is in higher education with students. And I had taken, you know, the assessment, you know, maybe one or two times. And then in one particular job, I worked at an online university that was connected to a larger university that was strengths based. And I was like, what is that? What does that mean? And so I ended up taking the assessment again, and then I got coaching from someone who was certified. And I was like, Oh, wow, this, this makes quite a difference. And there's like 5 million different assessments, you know, what color is your balloon? Right foot left foot, you know, you know, that tells you about what you do best. But this one gave language to the things that I did well, and how I approached kind of situations and problems. And so it made more sense to me. So I started looking into, like, how can I get more training on this. And so they had, at the larger institution I was connected to, you know, they had a training that was more focused on higher education, students success, so I took that. But I really wanted to get a larger Foundation. And so I ended up going to the very first Clifton Strengths summit that they had, I couldn't even tell you what year maybe 2016 or so. And it was there that they started talking about the certification piece. And here's what you get out of it, this is what it is. And I decided, like, I think I want to do this, because this is something I feel like I would integrate into every job that I had. And I really believe in this. So I spent the money, I definitely use student loan money, because I was still in school at the time. And I went to Omaha, Nebraska for a week and did an intense start of our strengths kind of training process, because you take the classes, and then you have to get a number of people to I guess, recommend you or give you a rating on your coaching. And then you take an exam, and then that's when you kind of find out whether you're you're going to be certified or not. So it's a lengthy process, but it was well worth it.</p>
<p>**Michael Hingson ** 42:23
And it's it's run by or ultimately Gallup is involved.</p>
<p>**Christin Roberson ** 42:27
Yes, yeah. Yeah. So when you're certified, you're certified through Gallup.</p>
<p>**Michael Hingson ** 42:33
So you can start going off and doing polls now. Well, so and you are certified as a strength coach, what does that mean? Yeah.</p>
<p>**Christin Roberson ** 42:45
So what it means is that there's a level of expertise that I have, and being able to talk about strengths and help other people kind of develop, and train. So a lot of my early work was around, kind of working with teams, and helping teams to kind of work better together. And to kind of discuss, like, you know, you work better together as a team, because everybody has different strengths. And here's the best practices on how you can kind of work together better, because some folks are butting heads, or there's something called kind of the shadow side of strengths. It sounds very ominous. But essentially, it's kind of the the side of your strength where you're not maybe using it correctly, it's not matured, or it's causing problems for you. And so we talk about kind of the how you kind of manage that piece of it. So it's, it's honestly learning how to work better with people from a place of your strengths and using them in a way that benefits you and the other people that you work with.</p>
<p>**Michael Hingson ** 43:48
So how did you determine what your strengths were?</p>
<p>**Christin Roberson ** 43:52
Yeah, well, I took the assessment. Yeah, took the assessment. And, you know, gave me my top five, I've taken all 34, which is always interesting, because you look at the bottom of the list, naturally. But my top five ended up being a relator, learner, achiever, developer and deliberative. And so then became kind of what what does this all mean, and how does it impact my work? A lot of my work with clients now, especially in the business is around value alignment. That's the framework that I've kind of created. And I look at strengths as values. So for example relator is used is generally about kind of close relationships, folks that are relators generally haven't had people in their life that have been there forever. You've had the same friend since kindergarten. I don't because I moved around all the time. I knew who I am. But most of the people in my life had been there for a very long time. So I really value close relationships, community like that I can be connected to. So it taught me a lot about a lot about those things. And it helped me actually figure out even job wise, like, if I'm going to work somewhere, I want to work somewhere where I can actually build community, and be connected to other individuals who enjoy what they're doing. I don't want to work in like a singular space where it's me and only me. And I don't have a chance to interact with anybody, I actually want to build community. So yeah.</p>
<p>**Michael Hingson ** 45:33
So how do you feel you use your five key strings to help support people in building their personal and professional worlds?</p>
<p>**Christin Roberson ** 45:42
Yeah. So it also starts with that relator piece, the one on one, because that's most of the coaching that I do now is one on one versus group. And so it centers around kind of building the relationship and building that place of trust. Because a lot of times people will tell you, you know, some deeply personal things that relate to work or their personal life, because your personal life doesn't sit at the door, when you go to work, it comes with you and affects your work. And so, you know, we end up kind of talking about, you know, what is it that you, you know, why did you even want to come to coaching, why is this important to you? What do you want to get out of it? But a lot of the questions that I kind of end up asking are kind of from that learner perspective. So it's the building of the relationship through the learning about the other person. And really kind of getting to the heart of of who they are, and what they're really looking to do. Because some of them have maybe never asked been asked that question or haven't thought about it in a long time. Because, you know, I've done the same job forever, I never thought that there'd be other options. So those two work pretty pretty instinct. achiever is generally focused around productivity, that's more of a, I call it an internal strength, there's like, internal things that are more so for you versus external, that are for other people like responsibility that she was really focused on other people. So for me, it's the constant need to kind of stay busy. And to always be learning and doing new things. And feeling like I'm being productive in the help that I'm giving other people like I'm doing things that are going to help them be successful. developer is probably the biggest one because it's around potential. And so seeing the potential in people, places and things. And so that's a lot of the work, that's probably the most utilized strength, because people really don't always can always see some of the things that everybody else knows about them. And being a stranger than I generally am to a lot of people. And, you know, after a couple of conversations, you look at their resume, gather some information. And you just start saying some of these things. They're like, yeah, yeah, that is me. Yeah, I never, you know, I never thought about that. Yeah, so being able to just point out the potential that people have to do something different, or differently, I'll say, has been huge. Yeah. Well, so there's a fifth one. Oh. Last one is just deliberative. And that's generally circled around decision making. So it's a lot of pros and cons, which is a lot of what I do with clients, where the pros and cons, okay, if you stay at your job another year, if you do something as like a side role if you decide to leave, and just trying to help them make the best decision possible.</p>
<p>**Michael Hingson ** 48:40
What are some of the common challenges and misconceptions that people have about their own strengths?</p>
<p>**Christin Roberson ** 48:47
Yeah, one, they don't always feel like they have them. The things that they do so naturally, they never really thought of as strength. So I always use kind of the example around like math. And I'll do like our raise your hand if you really love math. And it came very easy to you, you know, in school, and you know, you know, there'll be a couple of people that I raised their hands. And then who else who struggled with math, and you never liked it, and that was me raising my hand as well. And, you know, when you talk to both groups, you kind of get a sense of, you know, oh, well, this particular I didn't think that was a strength. I just like numbers. And it's like, that's, that's a strength of yours. That's an ability to be probably analytical. One of the strengths and you maybe just never thought of it that way, but that's maybe how your brain functions. So if you are approaching, you know, a problem, you might do it from an analytical perspective versus something that's more around well, how are the people versus someone who's going to ask like, can I see, you know, the strategic plan for the company that would give me the insight that I kind of want a little bit more. And so I think a lot of People don't consider the things they do naturally strengths. I think that they, when they get their top five, they kind of feel like, Oh, well, I, I kind of stink. They're only in one leadership area. And so I had a friend and all hers were in, like the relationship development leadership domain. And she was like, well, this stinks. And I said, No, it doesn't. You, you are the heart of this team, you can always tell me what's going on with everybody. I don't always see it, because I'm rushing, and I'm doing supervisory things. And I might miss it. But she will be the one to be like, Kristin, you really need to check in with so and so because they're going through this. She was the heart and I really had to talk to her about seeing that, you know, as a strength. But also not feeling like just because you don't have one in every leadership domain doesn't mean like you're, you're not okay, or that you won't do well, it simply means that your strengths are very concentrated in one area. And it's something that you do well. So those are probably the two, I think biggest ones or challenges kind of help people see and kind of get through. Do</p>
<p>**Michael Hingson ** 51:06
you encourage people to take time at the end of the day, or at some time during the day just stop and chill and maybe do a little bit of introspection, and so on and to think about what's going on in their lives? Because we're so much on the go all the time, as we've talked about so often already on this episode.</p>
<p>**Christin Roberson ** 51:25
Yeah. And I think that's kind of what happens in a lot of my conversations with them is that kind of what we ended up doing, they started thinking about things that they had never really, you know, considered before, or, Oh, okay, that's, oh, it's a lot of the Oh, the AHA lightbulb moment of them figuring out that's why I do that particular thing, or that's maybe why I'm struggling with this job so much is because it's actually not aligned with my strengths and the things that I really value. And so there's a lot of those little lightbulb moments that happen, or we're just really able to make some connections between their strengths. And the areas where they are doing well in the areas where they are experiencing challenges. I generally tend to think the areas where we're experiencing challenges, it could be for a number of reasons. But a lot of times, I think it's around the fact that it may be out of sync with our strengths, which is one of the things that I did in my pivoting is I started, I looked at my strengths and kind of did a bit of an assessment. And I said, you know, how, how often do I actually get to use my strengths in my job. And it was very low. And there was maybe one that I use all the time, which was productivity, because it was about kind of getting work out very quickly. But I wasn't learning anything new. I wasn't building community, I wasn't really able to make decisions they were made for me. Yeah, and it was like, Okay, I think it's time to think about this in a different way, or to figure something else out. Because this is not in alignment with who I am or what I want. And we</p>
<p>**Michael Hingson ** 53:01
get so much in the habit of just going one way and doing whatever it is we're doing that we don't tend to look at going about what's going on. And is this really what I want. And our brain is usually our heart is usually telling us, maybe there's an issue here. And it becomes a process of learning to listen to that. And then going back and stepping back to see what's really happening.</p>
<p>**Christin Roberson ** 53:27
And oftentimes, as it was for me, and a lot of other people that I know, maybe didn't realize it, but it was showing up physically where I was, I had migraines way more often I was getting sick, you know a lot more often, like there were physical ailments that I was experiencing that were in response to the strength or the stress I was experiencing. And even, you know, depression, anxiety was happening. And I'm like, I don't know what's going on. And I had to take a look what's working in my life that I love. And where am I seeing like the most, you know, the more difficult difficulty in trying to manage it. And it always came back to my job. So it wasn't that I didn't like to work with the particular environment. And what I was tasked to do became more difficult by the day that it was showing up as a physical ailment. And this hadn't been the first time that I had experienced it. And I had heard it from many other people who had also left higher ed, who experienced the same thing. And they're like, I don't know if I'm going to make it another year and not have be found in my chair and had a heart attack or something, you know, because of the weight of the stress of what you're trying to do. And so I would rather people figure it out through coaching than being in the hospital. Yeah.</p>
<p>**Michael Hingson ** 54:42
What's up being a sales guy loving stories? Do you have a story of one particular time that maybe you really had a great success that helping people understand their strengths and how they were able to use that to improve and enhance</p>
<p>**Christin Roberson ** 54:57
Yeah, When I first started the business, I wasn't charging anything, I was just asking for LinkedIn recommendations. And there was a group of about five individuals that I was working with at the time, they all worked in higher education, they had been doing it for a long time. Some of them had chord experiences and the way that they were being treated, and being able to kind of talk them through what they were experiencing was, first, it was phenomenal, because it was an opportunity for people to connect with someone who understood the field, what they were going through, you didn't have to explain you know, acronyms, or what this thing was, I already knew. And so I love that they enjoy connecting with someone who knew. And so with one particular individual, like, we would have extensive conversations about her experiences, but also at what she was good at. And we worked together for quite a few months, along with all the other individuals. But one of the things that I always deem is success is not just that they find a job, it's like they're thriving in that job. So the conversation and the coaching became something that was like, excellent, because I could see the results of it, I could see the result of it, and it's what they wanted. And now they were living a life where there you can see them going on vacation, you see them going to a conference, and they're happy. And I check in with them, I'm like, Oh, my gosh, you look like you're having a great time works going well. And they'll they'll let me know. And so I don't always get to see that. But a lot of times I do. And so for me, those moments are always key and seeing people happy, thriving and enjoying themselves. And knowing that there were other options, because many of them were like, I'm never going to get off this field, which is how I felt I don't have any options, especially having a terminal degree, like me and so many others had where it was not my intention to leave the field with a doctorate in higher education, that's an investment you make that you're going to stay in the industry. So talking to other individuals who felt the same way with their degrees, and giving them hope, was just paramount to what I always deemed as success was the hope that you felt them staying at the end of the call I oh my gosh, Chris, I feel so much better about this. Okay, I think about this differently now. So it's hard to pinpoint specific examples. But it's more so kind of the moments of aha of happiness and seeing the end result of the coaching and how they have progressed afterwards.</p>
<p>**Michael Hingson ** 57:39
I had always planned on going into teaching when I got a bachelor's and a master's degree. But then things changed. And what I discovered, which I think is a pretty important thing is that, although I didn't go into formal teaching, in fact, mostly what I do is teach and in fact that the training I got in the the world of science, and attitudes and philosophies are tools that I can use wherever I go in whatever I do. So I I would not regret my time in physics at all.</p>
<p>**Christin Roberson ** 58:17
I agree, it's taken me some time to kind of get over that mostly looking at my student loan balances. Sometimes they're like, my gosh, maybe we should go back and make it work. But when I remember what that life was like, and that yes, I have this degree, but ultimately, this degree led me to be know about strengths. And to be certified and to meet, you know, other people who are interested in it and folks that I've now known forever, then yeah, it was worth it. It's tough sometimes, because there's still some moments where I think about it, but it's never that I can't go back. I'll say that. And I always remind myself, I can always be an adjunct instructor or go and do something else. This may not be forever. But it definitely is what I want to do now and for as long as I possibly can.</p>
<p>**Michael Hingson ** 59:00
So, you know, you pivoted, you went from one kind of career in a sense to another, although I'm not sure that totally they're different, the environments different, but what you're doing to a great degree is the same. What kind of advice would you give to other people who may be thinking about or who ought to think about looking at an alternative to what they're doing today?</p>
<p>**Christin Roberson ** 59:22
Yeah. And I'm totally not sponsored by Simon Sinek. But start with why. I, that is one of the one of like five books I recommend that people who are thinking about it is to start with why that's probably the most important book to me outside of pivot by Jenny Blake. And it's basically starting with Why do you want to do this? Why do you feel like you need to do this? And there's not any right or wrong answers. A lot of mine were Yeah, I want to be happy. I want to be fulfilled. I'd also like to buy a house someday and I can't do that. On my salary, I can't pay off the debt, you know, from student loans on this salary can't necessarily live the way that I want to. And I, I had hoped, with the investment that I made in my, you know, particular education. And so a lot of that is just asking, why not just why you want to do coaching? Or why are you thinking about changing fields? I think beyond that, it's also just like, doing doing the research into the job. You know, the thing about strengths is, a lot of people may fit like they have a strength in a particular area. But it's maybe not. And we have people in our lives that are probably working in profession where you're like, that's probably not the best route for you. You're, you're, you have strengths in other areas that this, isn't it. And so being able to kind of do the work, or kind of, you know, what I call it as the skills gap, you know, what am I missing? So doing the research, discovering what actually are my skills, not just my top five strengths that are a great foundation, a great place to start, but like, what else am I like, really good at? How do I, you know, extend this, but starting with just the reason why unpacks a lot, because a lot of in the even in my unpacking was like, Oh, my gosh, I've been terribly unhappy for the past five years, working in the field, I really haven't been able to do the work that I want to, I'm always working, I've missed things, because I'm always working. So it wasn't just, you know, I'm not using my why was yes, you know, I'm not using my strengths. But also, there were basic foundational things that I wanted for my life, and that I valued that I wasn't getting, and being able to kind of start with the why was really important. So I usually say, Start With Why and do your research and start discovering some things about yourself.</p>
<p>**Michael Hingson ** 1:01:56
Well, if people want to reach out to you, and maybe seek coaching, and so on, or just learn more about some of the things that you talked about today, how do they do that? Yeah,</p>
<p>**Christin Roberson ** 1:02:05
so they can do it. One of two ways they can go to the website, which is career Doc <a href="http://llc.com" rel="nofollow">llc.com</a>. Or they can email me directly at Dr. Chris, at career Doc <a href="http://llc.com" rel="nofollow">llc.com</a>.</p>
<p>**Michael Hingson ** 1:02:20
And you do do you do mostly group coaching, one on one coaching or some or both.</p>
<p>**Christin Roberson ** 1:02:24
So I mostly do one on one coaching. But I am. Like I mentioned earlier, I'm developing a course right now, that should launch later in August, if not early September, that will actually be more cohort based. So there's an option to do one on one and then to also do it more in a cohort. But I do still do training every now and then for folks that requested. Well,</p>
<p>**Michael Hingson ** 1:02:47
if you will send us information about the course when it's available, we'll make sure that goes in the cover notes, and so on, because I'm sure that people will be interested in that. And I certainly want to learn more about what it's going to be and so on. So please make sure we get that data, and we will share it and help promote the course.</p>
<p>**Christin Roberson ** 1:03:04
I appreciate that. Thank you so much. Well, I</p>
<p>**Michael Hingson ** 1:03:07
want to thank you for allowing us to take an hour of your time and we really appreciate all that you've talked about I value very greatly all the lessons I think that you've imparted and I look forward to hearing more from you. I think we should do more of these and certainly if there's ever any way I can assist I want you to not hesitate to reach out but I really am grateful for the opportunity to spend an hour with you and for all of you listening I hope that you enjoyed this as well. Love to hear your thoughts. Please email me at Michaelhi M i c h e a l h i at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> want to definitely hear your comments. You can also visit us at Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating and share your comments and your thoughts. Especially if you're on iTunes because they seem to really be the ones that disseminate most reviews and so on. So we really value any comments that you can make and and we really appreciate all that you're able to give us and Christin, I really am glad that you had the chance to be here with us today. I want to thank you one more time that for being here and for all that you have advised us on and hopefully people will continue to to reach out to you.</p>
<p>**Christin Roberson ** 1:04:26
Thank you. I really appreciate it. And thank you so much for the opportunity to speak from my heart today.</p>
<p>**Michael Hingson ** 1:04:38
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Gallup Certified Strengths Coach with Dr. Christin Roberson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c855c557-8efe-428e-8b18-23075ae4547d.mp3?source=rss&amp;ext=asset.mp3" length="41318580" type="audio/mpeg" />
<itunes:episode>190</itunes:episode>
</item>
<item><title>Episode 189 – Unstoppable Advocate of a Little Less Fear with Lino Martinez</title>
<guid isPermaLink="false">https://pinecast.com/guid/74209a3f-5462-420b-ae40-2050ae0e2d27</guid>
<pubDate>Tue, 19 Dec 2023 10:00:11 -0000</pubDate>

<itunes:duration>01:04:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9047a756-2fec-4eda-80b1-654c58f93c7a/UM189-Lino_Martinez-Coverart.jpg" />
<description><![CDATA[<p>This past May I was invited to schedule a time to appear on a podcast entitled “A Little Less Fear”. The title intrigued me as you can imagine. As I learned about the host, Lino Martinez, I found that not only did I want to appear on his podcast but that I was certain he would be a wonderful guest here on Unstoppable Mindset. As it turned out, I will be appearing on his podcast later in August and we just today, August 2, 2023, recorded my episode with Lino, (pronounced Leeno).</p>
<p>What a fascinating and heart wrenching story Lino has to tell. He was born in 1980. While a diagnosis wasn’t forthcoming until he was 36 years old, Lino was born with Muckle Wells Syndrome. As he will tell us, this syndrome manifests itself as the various parts of his body were at war with each other.</p>
<p>He did attend school around many illnesses due to the syndrome. However, things grew worse in 2006 and he began what turned out to be some forty surgeries. Even through the surgeries he worked to secure a doctorate in Psychology. He is a college professor today and has learned to thrive.</p>
<p>I believe you will find that Lino has much to tell us about how we can learn to fear less by especially learning more about self love. I am going to leave it to him to explain. Our conversation this episode is far ranging and quite provocative in a good way. I hope you find many good take-aways from my time with Lino Martinez. Be sure to check out his podcast “A Little Less Fear” too.</p>
<p><strong>About the Guest:</strong>
Lino Martinez, Psy.D, is in the forefront of his life for the first time as a man. At birth he was given a rare genetic disease, Muckle Wells Syndrome, in which he was diagnosed 36 years later. In just 12 years, from ages 26-38, Lino had gone through over 40 surgeries to maintain his life.  Lino was also born female and transitioned from female to male, to better match his authentic self at age 34. Lino is now 43 years strong and thriving for the first time in his life.</p>
<p>With incredible health experts, and a strong will to survive, Lino was able to take his pain and create a fruitful life with it. He now lives as vibrant as possible, walking on two legs, with his doctorate in Clinical Psychology.  His dissertation explored ways to help women suffering with Chronic Urological Conditions by using Existentialism and providing a model for a therapeutic setting.</p>
<p>Some of his greatest passions are writing poetry, singing, interviewing people on his podcast show and showing love to the world. He is also inspired by the Deaf community and aspires to connect the hearing world and the Deaf world.</p>
<p>Lino wishes to help the suffering world through telling his story, and writing to help the world be a peaceful, loving place for humanity.  With his new book, A Little Less Fear, Lino hopes to encourage others to live by his motto of living life with more love.</p>
<p><strong>Ways to connect with Rob:</strong></p>
<p><a href="http://www.alittlelessfear.com" rel="nofollow">www.alittlelessfear.com</a>
<a href="https://www.instagram.com/alittlelessfearpodcast/" rel="nofollow">https://www.instagram.com/alittlelessfearpodcast/</a>
<a href="https://www.youtube.com/channel/UCtP4TN79CnanTFpRfOw0lUA" rel="nofollow">https://www.youtube.com/channel/UCtP4TN79CnanTFpRfOw0lUA</a>
<a href="https://www.tiktok.com/@alittlelessfear?lang=en" rel="nofollow">https://www.tiktok.com/@alittlelessfear?lang=en</a>
<a href="https://www.linkedin.com/in/dr-lino-martinez-48ba83202/" rel="nofollow">https://www.linkedin.com/in/dr-lino-martinez-48ba83202/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hi, and here we are once again with another episode of unstoppable mindset. We're inclusion diversity in the unexpected meet. And in case you really don't know the reason the subtitle is that way is that when we talk about diversity, very rarely does anyone ever talk about disabilities. So I put inclusion first because if people say they're inclusive, they can't get away with leaving out disabilities. How's that for a philosophical attitude. But anyway, there we are today, we have as a guest, Lino Martinez, who is a really neat person I've gotten to know over the past few months and we've chatted a little bit more today. And he has an interesting story to tell for a lot of reasons. And I'm gonna let him do most of it. And I'm gonna sit back and listen and just but if I really need to, so leave it all. I want to welcome you to unstoppable mindset. Thanks for being here.</p>
<p>**Lino Martinez ** 02:14
Thank you for inviting me. It's such an honor. Thank you so much.</p>
<p>**Michael Hingson ** 02:17
Well, I really appreciate you coming and, and I know you and I are going to do an episode of your podcast called a little less fear later in the month. So that'll be fun. So we'll have to talk about that. But why don't you start by telling us about kind of the early you and kind of where you came from. And I'm really interested to hear more about this Michael's wells muckle wells syndrome. I've never heard of it before, but I'll leave you tell it in your way.</p>
<p>**Lino Martinez ** 02:44
Okay, thank you so much. So yeah, basically, let's see here. Uh, well, I was born in East Los Angeles in January of 1980. And I was born two months early, as an emergency C section, baby for my mother, the cord was wrapped around my neck. Now, I used to joke about this. And I used to see, well, I looked like I was trying to hang myself commit suicide in the womb, because I knew what I signed up for. I didn't really want to be born. But I mean, lo and behold it. I mean, I really I was born early and and shortly after I was born. Within six months, I started having health, health issues, a lot of body spasms, a lot of tummy aches, and I was in and out of hospitals ever since I was a little kid. So, but the way that the disease presented itself was a lack of me growing, I wasn't thriving at all, I was very skinny little kid, and I'm very tiny petite. And it just, I had severe stomach pains. And I was always in the hospitals. And that's really how I spent a lot of my life. And, and it really wasn't until, until I was 36 years old, where they finally diagnosed me with a rare genetic disease. I'm not sure if you want me to jump from birth to 36 years old, because a lot happened in between all of that. But to make the long story short, that what the disease does is it causes inflammation throughout my entire body. Now all diseases inflammation, even even having a headache is an inflammation. But this disease specifically has a mutation in the genetic mutation called an L and L RP three genetic mutation. And so when that is activated, it kind of like it kind of like it causes a war with all parts of my body, every organ, every nerve. And so when there's constant inflammation in the body, and your nerves and your organs, things start to dysfunction, and they start to overreact. One of the doctors said that the disease is a drama queen. So</p>
<p>**Michael Hingson ** 04:49
quite literally, love doctors with great medical descriptions. But but it really probably makes sense. Yeah,</p>
<p>**Lino Martinez ** 04:56
so let's say that and it could be triggered by anything. It can be triggered by stress, it can be triggered by any emotional stress, physical stress, even an injury, anything can cause this disease to activate and it can present itself and in countless ways, from migraine headaches to paralysis. And so in my case, since it took so many years to diagnose, it lead to paralysis and paralysis and my motor nerves and my peripheral nerves. And the paralysis began in my pelvic area. And basically, I wasn't able to pee, I wasn't able to go pee like a normal person does, starting as early as 26 years old. And by the time doctors figured out what was going on, that my muscles weren't working at, there's a lot of inflammation in the bladder that the bladder was hardening. By that time, there was no salvaging of my my bladder. And so after about 15 surgeries, it was not salvageable. And by the time I was 33 years old, I had a complete what's called a radical cystectomy, which is a complete removal of my urinary bladder. And they did a complete reconstruction using about 60 inches total of my small intestine, my appendix and removing my urethra and cutting my kidney tubes in which took about five years to heal. So it was quite an adventure. And there's a lot of suffering involved in that, but I came out on the other side stronger than ever.</p>
<p>**Michael Hingson ** 06:30
Wow. So you, you just really wanted to get the attention to the doctors, right.</p>
<p>**Lino Martinez ** 06:37
I guess. I was a challenge. I'll tell you that much. It was a big challenge for them. It</p>
<p>**Michael Hingson ** 06:42
certainly sounds like it well. So what was it like for those first 26 years going through, obviously having a lot of issues. And so I'm like you, you clearly went to school and other things like that. So tell me a little about that.</p>
<p>**Lino Martinez ** 06:55
So by the time I was 26, I had my master's in psychology and my bachelor's in communication. I was doing very well. I do have my doctorate in clinical psychology, and I graduated when I was 30. That was back in 2010. I'm 43. Now, you graduated</p>
<p>**Michael Hingson ** 07:09
with what in 2008? Doctorate in clinical doctrine? Wow.</p>
<p>**Lino Martinez ** 07:13
Yeah, back in 2010. But from the first 26 years, yes, I was definitely going to school or getting a lot of good grades. But I was also sick in between. So I was constantly going to doctor appointments, and they couldn't find anything, quote unquote, wrong with me at the time, but I knew there was something going on. There was something different than that. And I could just feel it. I could just feel that it wasn't your average person. Yeah. Yeah. Well,</p>
<p>**Michael Hingson ** 07:35
where did you go to college? So</p>
<p>**Lino Martinez ** 07:39
yeah, I got my bachelor's at Cal State San Bernardino, and mass communication. And I got my master's at the Chicago school. And I also got my doctorate at the Chicago School of Professional Psychology, the Los Angeles campus. Well,</p>
<p>**Michael Hingson ** 07:52
and as you pointed out earlier, we should tell people you're in what Pasadena now so you're really not all that far from us. Just a hoot and holler away.</p>
<p>**Lino Martinez ** 08:02
Yeah, I'm in Pasadena, California. Lovely. Sunny Pasadena. Yeah. And it is today. So you can call it the heat is on Michael. The heat is on. This is</p>
<p>**Michael Hingson ** 08:10
August 2 When we're doing this recording, and it was 95 out here today.</p>
<p>**Lino Martinez ** 08:16
Oh, yeah. Yeah. So we're getting over here to Wow. But</p>
<p>**Michael Hingson ** 08:21
you see you, you know, it seems like 30 as an age to get your doctorate that is certainly not by any standard, unusual, and been so good for you to go off and do that.</p>
<p>**Lino Martinez ** 08:34
Thank you. I appreciate that.</p>
<p>**Michael Hingson ** 08:35
Did you start up practice or what?</p>
<p>**Lino Martinez ** 08:37
I was unable to practice, I was unable to get licensed because I started having a lot of surgeries prior prior to graduating. Luckily, the faculty and all of the professors worked with me while I was in hospitals, in and out of hospitals, I was able to complete my dissertation, within years of after graduating. And it was from the time that I graduated to about 40 years old that I had over 40 surgeries to save my life. And so I even missed the whole Facebook era. I never even had a Facebook I still don't because that was very popular back then. And I was too busy wired up to machines and tubes coming out of my body. So I also had a feeding tube for eight years and I also lost my voice my ability to speak for two and a half years. I also wear hearing aids. So the journey continued with this with this disease up until I was approved approved by my insurance for immunosuppressant medications. And when I finally got on immunosuppressant medications, my voice started to come back very slowly, one vocal cord at a time. And yeah, so here I am thriving finally.</p>
<p>**Michael Hingson ** 09:38
Well, you certainly sound like you are and you're you're hopefully done with the surgeries for a while.</p>
<p>**Lino Martinez ** 09:43
The last surgery I had was about six months ago and it was because I had a CT scan of my kidneys and they thought they saw some stones but when they went in there, they didn't find anything. So luckily I really feel that I'm for reals this time. I'm going to live the rest of my life disease free. That</p>
<p>**Michael Hingson ** 10:03
is so cool. And you are clearly a person who sounds very positive about all of it. And you get here, it really did. So any other things that you want to talk about regarding medical issues and all that.</p>
<p>**Lino Martinez ** 10:21
Be honest with you, it was very challenging losing my voice. I mean, losing my bladder was was a challenge in itself, but losing my voice, because I also saved my chin when I was a teenage singer. And so when I all of a sudden couldn't speak, and even hurt, my vocal cords even breathe because your vocal cords expand when you breathe. So even breathing hurt. So I was really bedridden for that amount of time. But I went to sign school to learn sign language, because I wasn't going to give up I have to keep communicating somehow. But that time, I became very depressed. So I went from physical ailments to now hitting my mental health. And I hit my mental health because I thought, What am I supposed to do with my life, I lost my ability to pee, I have a feeding tube, I can't speak, I'm losing my hearing. I'm worrying trifocals on my glasses, like I don't, I don't know what else is gonna go next. And it seems like every every Oregon was going I went, I was on high doses of heart medications for a incredible rapid heart rate. So I was really bedridden for a very long time. And I wasn't sure if I was going to make it. But one thing that I do want to reveal is that I'm transgender, I lived the first 34 years of my life as a female. And I also knew at the time that if I didn't transition, I was going to die in the wrong body. And I was going to die in authentically. And so when I decided to finally get on hormone, hormonal replacement therapy, other things started to align even my purpose in life. So when I was in this, what I call the dying stages, because this disease was taking my life very slowly, I looked on the brighter side and saw that now my gender was aligning with what felt the best alignment for my spirit in this life. And that was a masculine energy. And even though at the time, I didn't have a voice, and I didn't know what I would even sound like as a man because part of becoming a man was being able to sound like a man. And now wasn't even going to sound like a man. But at least I was looking like one. And at least I was feeling like one. And so when I was getting into this alignment of my feeling masculine other things started to align because I started to experience more self love. And when I experienced more self love, other joys started opening and opening itself to me and presenting itself as different avenues in my life.</p>
<p>**Michael Hingson ** 12:33
Did becoming a man, though, in any way, medically, help the whole healing process and getting you through a lot of the surgeries or lessening them. Did anything become simpler or is it wasn't really totally unrelated,</p>
<p>**Lino Martinez ** 12:47
it became simpler became simpler, because I was more authentic with myself. It's kind of like, it's kind of like this, this is the only way I could explain it. Let's see that you. Somebody tells you hey, Michael, just for the next three years of your life, you're going to be called Jane, wherever you go, your name is Jane. Now you know, you feel like Michael, and you feel like my your body feels like Michael, you can feel yourself as Michael. But all of a sudden you have to be Jane for the next three years. So being Jane for the next three years is not going to feel authentic to you. And in that you start to present yourself differently in a different manner. And you start to feel insecure. So I lived my life with such insecurity. So when I finally transitioned to my full self, there was less insecurity and with less insecurity means there's less fear. And when there's less fear, that means there's more love. And when there's more love, there's more opportunity.</p>
<p>**Michael Hingson ** 13:39
And with all of that there's a whole lot less stress and that had to help in the healing process. Physiologically, yeah, physiologically, did it make life easier just to be a man instead of a woman? Or did that did that help just from a standpoint of apps actual physiological sorts of things did did the insides of your body becoming a male as opposed to a female make any difference?</p>
<p>**Lino Martinez ** 14:08
The what made a major difference is that I decided to have a lot of surgeries to better align my body physically as a man and I wasn't intimidated at all because by by now Michael, I had had over 2030 surgeries to save my life. So what it's not a big deal to have my breasts removed at this point, it's not a big deal to have a hysterectomy and it really wasn't and I'm sorry for for listeners that are listening for the first time and if it triggers them, for me to say that it was nothing to have a double mastectomy or that it was nothing to have a hysterectomy. This isn't in any way to hurt anybody's experiences with whatever they may have experienced. But for me personally it was freedom. For me personally, it was not painful. There was joy involved with that. And it better align with me when I touched my chest and the breasts were gone. It felt like this is me whole this is who I am. Well,</p>
<p>**Michael Hingson ** 14:53
the other part about it is just listening to you clearly you're very confident about yourself Today, and as I said, with all the things that have happened a whole lot less stress, and that has to help the confidence we I'm actually writing we're we're in the middle of writing a book about fear. And the idea behind it basically, is that the biggest problem with fear is everyone thinks you can't control it. It's all biological. And that's all there is to it. But the reality is, you have control over fear or can learn to control fear so that you can make it a very powerful tool, as opposed to a negative thing in your life. And, of course, my story of being in the World Trade Center on September 11, and the things that I learned that prepared me, although I didn't know it at the time, but prepared me to be able to deal with the emergency of what happened that day and getting out and so on, was all about creating a mindset that I only later realized that creative which was fear, is not really the problem. There are some things you can control and some things that you can't. And what we need to focus on are the things that we can and one of them is really the whole issue of fear. We don't need to be afraid of everything, even unexpected things that happen in our lives. If we prepare.</p>
<p>**Lino Martinez ** 16:17
Yes. And a lot of the times it's hard to prepare to not be in fear, because our instincts and as you were saying a lot Physiol physiologically, our body will respond with increased cortisol levels stress hormones, when fear presents itself, but fear in general as an emotion, is the complete opposite of love. And in life, there's only two emotions fear and love. Because all negativity is the derivative of any negative feeling of any negative thought is fear. And so when you can break that down and see, well, why am I feeling negative about this? What's the underlying fear? There's a fear with every negative emotion, there's an attachment to it. And when you see that life is only two major emotions, love and fear, you can start leaning more towards love. And when you start leaning more towards love, there's less fear and less negativity.</p>
<p>**Michael Hingson ** 17:10
Yeah. And that makes a lot of sense. It's just that we don't teach that collectively to people we</p>
<p>**Lino Martinez ** 17:19
don't, we don't. And that's challenging. And when we learn that in school, either, yeah, we don't know that anywhere live, we</p>
<p>**Michael Hingson ** 17:27
don't live anywhere. Well, and look at all the things that are going on around us. If you sit back and analyze everything that's going on in politics, it's all about fear. People are selling fear. And they're, they're not helping to encourage us to step back and look at things or on television, advertisements are oftentimes all about fear, really is beware of your car light, or engineering light or your your car. Motor light coming on, you know, so get this warranty now. And it's all about fear.</p>
<p>**Lino Martinez ** 18:04
It really is. It's all about fear. And I really stay away from politics as much as possible. I don't listen to the news, if I really try to remain as focused in the present moment, because any any any politics or anything that's going to steer someone towards fear. It's either living in the past or living in the future. And it's not living currently right now. Like right and right, specifically right now with you and I chatting, Michael, there is no fear right now. He's only connection and because of couldn't reconnecting because of the love for humanity.</p>
<p>**Michael Hingson ** 18:35
I do watch the news every day. But I do it because I want to know what's going on in the world. And I can do that. Without fear. I've, I've learned I've read enough to understand the need for conversation to understand the need to connect. And so for me, what is just amazing is how many people have forgotten how to do that. I mean, but I grew up needing to connect. And I was taught how to do that by my parents. And I think that's extremely important. And I wish that we taught it more today than we do.</p>
<p>**Lino Martinez ** 19:09
I love that you can do that. Michael, I think I'm not in a place in my life where I can listen to negativity, negative news, and then it not come with me and kind of start steering me in a negative in any direction. So I that's where I'm at right now. And mostly because my mother, I'll give you an example. My mother watches the news every day. And she's so she gets in that negative loop. She'll be like, Oh, don't do this, because this or there, oh, there's this killer going around, or you're this and this might happen. And I just I have to tell her sometimes I get very short temper and I say you know what, you need to stop watching the news. So that really scares me away from watching and if she if she was able to deviate from from not being so absorbed about it, and I saw more of the positive aspects of it. I probably would watch it or listen to it a little more. But for me personally, I tried to see your way as far as I can</p>
<p>**Michael Hingson ** 19:59
I fully understand that. And for me, as I said, it's it's a source of information. But if I start letting it get to me, whatever it is, then that's the time not to watch it anymore. And very frankly, I love having a good part of the day where there's there's nothing going on my wife passed away last November after we were married for 40 years. So it's me in the house. And I have a person who helps part time. But I value silence. And I think that we really need to value and get more of that. Because, again, if we don't have that silence, then we don't spend any time thinking and becoming analytical and really reflecting on our lives and what we need to do to improve and so on. I</p>
<p>**Lino Martinez ** 20:51
agree with you. I love being in silence myself, and I do it very often.</p>
<p>**Michael Hingson ** 20:55
Yeah, it's, it's valuable to do, we don't always need to have something going on. And and you know, I will have something on I'll have I collect old radio shows as a hobby. And I also listen to internet stations that do radio when I listen to other things as well. But if if I'm going to have something on, it's going to be reading a book or listening to old radio shows, and I will watch news for a little bit during the day. But it's not something that is a major driving force that I have to do. And certainly I'm not going to let it affect me. But I have control over that. I have control over whether I let it affect me or not. Which is the point?</p>
<p>**Lino Martinez ** 21:35
Definitely. That is the point. Exactly. Yeah.</p>
<p>**Michael Hingson ** 21:39
So it really works. works out well, I think. I hope so anyway. So does does fear, however talking about fear like that does fear serve a purpose.</p>
<p>**Lino Martinez ** 21:54
I believe that fear steers you in the direction of what needs healing and what needs attention. And it really depends also on the type of fear, if it's a fear of something of being attacked of your wellbeing, perhaps that's more of an intuition for safety. And if it is, but if it is a fear based on emotions, that can be a really good indicator of things that need attention to, for example, Shadow Work, or things that need to be released. Things that need attention in order for you to progress yourself as a mind, body and soul in this one human life that we're experiencing. So fear definitely has a purpose. Well,</p>
<p>**Michael Hingson ** 22:36
and if you're afraid of something, like fear of being attacked, and so on, it really is important to spend a little bit of time looking at why do I feel that way? And that's what most of us don't? Do we just live in the fear rather than living in the real cause? Or what can be the real result. We don't look at that.</p>
<p>**Lino Martinez ** 23:04
I love what you said that why do I feel this way? This? I mean, not that many people ask themselves a question, as you said, they just live in reaction.</p>
<p>**Michael Hingson ** 23:10
Yeah, it's all about reaction, isn't it? It is it really, it really is. And it's it's unfortunately, getting a lot worse. We're getting a lot more reactive and things that we do look at drivers today. I am absolutely ready for the time. Some of your people are going to hate me for it. But I am absolutely ready for the time when we have fully operating and running. Well, autonomous vehicles because I think it's high time to get the hint driving out of the hands of drivers.</p>
<p>**Lino Martinez ** 23:37
That's coming soon. coming very soon. Yeah, it's</p>
<p>**Michael Hingson ** 23:41
gonna come pretty soon. It'll take a little while yet, but drivers are just not being responsible at all. And I've been in the car with many people who are driving and they complain about people on the road and people who have the road people who just pass them I was in a vehicle going to an airport. And all of a sudden this motorcycle actually, I guess it was only one past past us and the the driver said I cannot believe what just happened. We were in a lane. There was a car next to us. And this motorcycle threaded its way through and the driver said there had to be no more than an inch on either side. But he was in a hurry. And he passed us on he was really moving quickly and pass us I'm going to give me a break. Why? Yeah,</p>
<p>**Lino Martinez ** 24:28
the rage. Something anyway, impatient in this.</p>
<p>**Michael Hingson ** 24:33
Yeah. And it happens all too often. Well, how did you get into this whole idea of thinking a lot about fear and making that kind of a basic part of what you do and what you think about and what you practice in psychiatry psychology.</p>
<p>**Lino Martinez ** 24:51
Well, the reason I got into fear was because of my fear whether or not I was going to live with this genetic disease whether or not I was going to make it and I realized that I had fears, constant fears, fears of the female that I was fears that I wasn't being authentic fears that I had this disease that I was going to die young everything was fear, fear, fear, fear, fear. And every time I overcame an obstacle, AKA a fear, I realized, oh, one less fear, or one less fear, one less fear. And every time there was a less fear I had, I started to gain a momentum of more happiness and more joy, and more in realizing that there actually is a way to succeed in life. And I don't mean a diploma, I mean, to succeed in life into finding growth, personal growth, expansion and opportunity within yourself.</p>
<p>**Michael Hingson ** 25:39
And so you, you have made that a mainstay of a lot of the things that you do, needless to say, Oh,</p>
<p>**Lino Martinez ** 25:46
yeah. And then even even recently, is going through somewhat of a separation with my girlfriend, we're looking a little separated mode right now. And even in the separation mode, a lot of fears that I wasn't faced with before were coming up, it's been about a month. And these fears that I haven't been faced with ever. Because before, when I separated with somebody, I think maybe the type of separation that I had before I it was just a different period of my life. And in this period of my life, I started to feel, having these emotional fears that I hadn't experienced before such as I'm unlovable or I'm not deserving of love. Or where did these fears coming from? Why am I feeling these things? That's not true. These are untrue. All these fears that we tell ourselves, none of it's true. We're all deserving and we're all worthy of love. So where do these fears come from? So I've been digging into a lot of these fears and how I'm feeling and trying to break through them, get past them, so that I can continue to grow on on the path that I was before the relationship, but it's really posing a lot of obstacles in which I am overcoming because today I can smile. And two days ago, I couldn't. So yeah, it's fears present themselves in many different ways, shapes and forms.</p>
<p>**Michael Hingson ** 27:05
How do you work through it? How do you how do you work yourself to get beyond some of those fears?</p>
<p>**Lino Martinez ** 27:13
Well, I write a lot. And I think a lot and I meditate a lot. And I write a lot of poetry. And in my poetry, I can give you an example. Poetry really helps me and I can read to one of my poems here. It helps me discover what is inside me, and what I'm fearing and what what it where is there light. So a poem that I wrote last night it says, The dim night lights up with the full moon ready for a fresh start and a new beginning, emerging after a rebirth was necessary. And I still feel the heat of your breath on my skin, the way our love emerged after an Eclipse of the Heart. So when I write it releases, fears, it releases stagnant energy within my body, and I'm able to then see things in a different type of light, and also meditating. I mean, I do spend a lot of alone time I do take a lot of baths. And in this alone time with baths I symptoms, I listened to meditative hertz frequency music to heal myself. And I do self affirmations starting with the I am statements I am love, I am worthy. I am deserving and then moving up from after I am I feel I feel worthy, I feel loving I feel deserving. Moving up from feel you go with I do statements I do believe that I am worthy. I do believe that I am love moving up from I do too I love I love myself I love unconditionally means note when you love unconditionally, Michael, that means that you love with no with no conditions involved meaning that you simply just love for loving, it's because love is not a transaction. So I go with I love my mother I love myself, I love my friends. I love this bathtub. I love right now. After I love I move up to my throat chakra and the throat chakra is the speaking that I speak. And so when I say I speak words of love, I speak words of unconditional love, I speak of worthiness I speak deserving. After that I go to I see I see love all around me, I see happiness all around me I see joy. Then after that I go to understand, I understand I understand that I am deserving. I understand that I am love. I understand that I'm unconditional love. I understand that I can give the same love to everybody else that I give to myself. And so when I when I move up my body with all of these statements, it brings me into an alignment and realizing that I'm okay, I'm okay and I'm going to be okay.</p>
<p>**Michael Hingson ** 29:49
And none of that is conceived at any way. I mean, there's nothing wrong with loving yourself and loving other people. As long as If you are truly loving, I mean are plenty of people around who are conceited. I'm the greatest thing in the world. There's a difference in saying I'm the greatest thing in the world and believing it from a philosophical standpoint. Yeah, it's just amazing how, oftentimes we miss some of the very things that you're talking about, which I think is great that you're able to go through that process. And really love and respect yourself and come out the other side better, much better for it. Absolutely,</p>
<p>**Lino Martinez ** 30:32
yeah. Because if somebody comes with the, with the attitude of I'm the greatest thing in the world, there is still there's actually some fear attached to that not love. You're saying you're the greatest thing of the world, that means that you aren't any lower than anybody else. And there's somebody saying they're not lower than anybody else, they're already having fear that they could potentially be lower than someone else. And if that were to happen, they wouldn't be the greatest thing in the world. So when it comes from true love, there's no judgment attached to it. When you just say I'm unconditional love, I means I love myself without any conditions. And in doing that, I can see everybody for who they are without any conditions.</p>
<p>**Michael Hingson ** 31:07
Right? And that's the real point. Isn't it? Unconditional? Exactly,</p>
<p>**Lino Martinez ** 31:12
exactly. Because when it's not unconditional, you're trying to control the situation so that it matches what's going to make you happy. And in that case, it ends up being manipulative.</p>
<p>**Michael Hingson ** 31:21
Have you ever read a book called it's a little book, The greatest thing in the world is Love by Henry Drummond? No, but I gotta get this. He's a British philosopher. And he was a, I think he was with a group. And they asked him to talk about I forget how it started, I think they asked him to talk about love. And he, he took a Bible and and he read a couple of lines from Ephesians, and so on. And basically what he did, was lectured for about 15 or 20 minutes, and it got written into this book. And there are other lectures in there as well. But that love is the greatest thing in the world. And there is a lot of evidence to prove that. And the people who truly love and who truly are willing to love are going to be the ones who recognize that first, as long as they live by it. Of course, he talks about God, and that's fine. Because that's all part of it. Because that's where the love originally comes from.</p>
<p>**Lino Martinez ** 32:28
Exactly. Yeah. And you know that, that sounds amazing. It sounds like a little book that I'm gonna have to definitely, yeah, I think also right now, you mentioned God, I think that a lot of people steer away from when they hear God because they think that God is a human being rather than an energy, rather than a force of energy. So when I think of God, I think of the universe I think of higher consciousness, I think of all that unites us, because we're all universally connected, and we can all communicate telepathically and we do. And that is where the true essence of God lies, higher consciousness.</p>
<p>**Michael Hingson ** 33:05
And we're all part of it. And it is all part of us, God is part of us. And we are we are, we are all part of the same thing. And it's so unfortunate that we, we miss that a lot of organized religion tends to not really teach some of those things. And I went to a church and attended for years. And the pastor said, you know, people are at this church are really great at knowing about spirituality, you've they can intellectually talk about it. But as far as being spiritual as far as really having that true, emotional relationship with God, they don't. I</p>
<p>**Lino Martinez ** 33:49
agree with you. And that is because of organized religion that is more of a control factor, rather than rather than free will.</p>
<p>**Michael Hingson ** 33:57
Yeah. I hope that that somewhere on the line, we can get beyond some of that. And I think we will. I don't know what it will take Michael. Go ahead.</p>
<p>**Lino Martinez ** 34:09
I feel it's headed that way. Yeah, we'll get there. Yeah, because what I've noticed, mostly on social media, actually, well, there's a lot of almost said the word kids, but I'm gonna say kids, because people in there, like it. If I see people in their 20s to eat, I mean, to me, they're very young and but these young minded individuals in their 20s I'm noticing a very spiritual and a lot more spiritual than I was in my 20s. I wasn't spiritual at all. I didn't I wouldn't God, what are you talking about? God, I'm not I'm going to hell, I'm a sinner. These people. Yeah, they're not thinking like this anymore. I'm seeing the evolution happen. And so it's an evolution and it's really beautiful.</p>
<p>**Michael Hingson ** 34:49
It is and I think it will continue. I think that people are and young people are going to be leading the way are discovering that there's a whole lot more to The world then all this hatred, and I hope, it won't take overly long for some of those people to get into positions to stop some of the nonsense that we see all around us. I was fortunate my, my father was very spiritually oriented. And we had a lot of conversations about God. When I was growing up, I did some with my mother, but my dad was really the one. And he was a great thinker about a lot of those things. So I was blessed by having someone who encouraged having strong relationships in terms of loving myself, but loving God and recognizing that God is in all of us and what God is. I</p>
<p>**Lino Martinez ** 35:42
love that. Yeah, it's really important to have these discussions with with your children definitely helps them open up and feel things differently and expand their mind and not close up their heart or, or their mind</p>
<p>**Michael Hingson ** 35:54
what we've talked about a little bit, but maybe you could define a little bit more detail, what really is self loves. Since we know it's not being conceited, and all that stuff.</p>
<p>**Lino Martinez ** 36:06
It's a really good question. So self love can look different to everybody. My personal experience, self love came from accepting who I am, and who I've become and who I am becoming. And also comes from forgiveness, forgiving your past forgiving past pains, and learning lessons. And when you can learn the lesson and forgive the pain forgive the past. You gain love, and you gain joy. And self love is also joy. When you find what brings you joy, what makes you laugh, what helps you connect with other people. That's all self love. Self love is also spending time with yourself alone time, or even talking to yourself, doing things that you love to do not what other people love to do, but you yourself, what do you love to do. And also telling yourself, you love yourself. And this can be really difficult, especially if you're having a bad day. And I can tell you because I had many bad days last month after this separation. But I keep at it, Michael, I'll keep at it. And I'll keep telling me so before I go to bed, I love you lino, I love you. And even if I say with tears, or a knot in my throat, I'll still keep adding, I'll keep telling myself because I know that inside I am loved and that God loves me. And if God loves me, why wouldn't I love me. And so it's just a constant reminder, a constant push, that we are made, we're made to love. We're here in this in this life, to love ourselves, and to give the same love to others. So self love can look as as beautiful as learning how to grow within, as even eating something that you love, or even learning something new, a new activity, doing something healthy for yourself. Even the people that you hang out with, who are you hanging out with self love looks like hanging out with people, that increases your peace. If people are not bringing you peace, it's probably time to move around, move that energy around, refocus on who brings you peace and what's going to bring you peace. And when you start bringing peace to yourself, peace will start navigating towards you naturally.</p>
<p>**Michael Hingson ** 38:13
I liked the way you you put that and that you talked about peace because we we oftentimes go down these rabbit holes and we don't come back to wait, what's going on? I'm not feeling peace. I'm not feeling confident, or I'm not feeling certain. Why is that? And going back to recognizing what it was like yesterday when I did feel all of those things. I</p>
<p>**Lino Martinez ** 38:39
love how you said that. Again, asking yourself these questions is so important to be asking yourself these questions because you will get an answer a lot. Oh, you don't. And then there you go. And you know what, Michael? That's self love right there. Self love is asking yourself questions. Start a relationship with yourself, I can tell the audience's if you have not done this yourself, and you don't know where to start. You can start by having conversations with yourself sitting in a quiet space and seeing what comes through the what kind of answers comes to your mind when you ask yourself these questions. That's spending time with yourself quality time with yourself. And that's self love as well.</p>
<p>**Michael Hingson ** 39:11
I love to tell people that. You know why. As I mentioned earlier, my wife passed this past November after 40 years of marriage. And as I tell people if I misbehave I know I'm going to hear about it. So I have to stay on the straight and narrow you know, leave it for two years and marriage is a great thing and I still value everything that we had and as far as I am concerned really do have. So I know that if I misbehave in some horrible way I'm gonna hear about it somewhere along the line. I'm sure you will. That's all I need. So you know, I'm not going to say I'm living in fear because of it. But, you know, it's it really is love because I know what we had and why we had it. and maintaining that mindset is really so important.</p>
<p>**Lino Martinez ** 40:04
It really is my thank you for sharing. So</p>
<p>**Michael Hingson ** 40:06
you talked about people talking with themselves and really interacting with themselves. What other advice can you give to help someone who maybe wants to start really learning more about themselves.</p>
<p>**Lino Martinez ** 40:23
If somebody wants to learn more about themselves and doesn't know how to start, where to start, I do I do recommend journaling. And I know it sounds cliche, but it's it helps so many people helps millions, billions of people to journal even if you're not a good writer, you don't have to be a good writer. If you're you can even speak it in your notes. You don't have to write you could just speak it in in your phone and just kind of keep a memorandum is that the right word? memorandum? That's fine. Sure it works of of your personal journey and start asking yourself questions, start giving yourself the opportunities to for different choices and things in your life. What have you been interested in your life that you haven't done yet? Well, you know what, I really, I want to take this road trip here. I've never done that before. Okay, well, let's, let's put this let's write this down. Let's talk about this. What is this road trip feel like? Well, what would it signify for me, oh, that I stepped out of my comfort zone, that I was able to be exploratory that I was able to see different a different path and meet new people. And perhaps maybe even now, I want to move to a different city, because I travel I mean, there's just so much expansion when you start coming up with these ideas within yourself. And so I would first start with journaling, because so much comes out of it. When you start to journal and talk to yourself and ask yourself questions and come up with these ideas. Creativity will be your guide, creativity will be your North Star, your navigation tool. And we all have an inner navigation star, we all have this north star within us. And it wants us it wants to navigate us, we just have to ask, we have to ask it's as easy as asking.</p>
<p>**Michael Hingson ** 41:52
Well, and I think that the whole issue of journaling also means go back and read it. And and think about what what you've written to.</p>
<p>**Lino Martinez ** 42:07
Exactly. I've left myself a lot of memo notes as well. voice notes, and I'll go back and and listen to this Oh, today, I wanted to do well. But you know what, actually, Michael, what I did last night, I was cleaning out my office. And I found some notes of some things that I wanted to accomplish this year. And that's another thing that I can recommend for people as well getting to know yourself and getting to know what you want to do. Give yourself some and you know, I try not to say the word goals, because there tends to be a lot of negativity with gold, what if you don't reach your goal, there might be some fear in that. So rather than reaching a goal, just write yourself stuff that you want to do and make it sound that easy stuff that I want to do. And if you don't do it, that's fine, because it's just stuff. But either way, if you get the stuff done, and you can go back and reflect and say, Hey, I did that stuff. It felt great. And so I was able to go back and say, Wow, so far, it's been six months into the year and I've done this stuff. And so far, I feel great that I've done this stuff, or that I completed this task. And so yeah, make it fun, have fun with it.</p>
<p>**Michael Hingson ** 43:06
The other side of it. And the other aspect that's worth considering is you took some notes, you wanted to do this stuff. And you look at them in six months, you didn't do some stuff is also scared to go. Why didn't I do that stuff?</p>
<p>**Lino Martinez ** 43:22
Yeah, right. Yes.</p>
<p>**Michael Hingson ** 43:25
And it doesn't necessarily have as you said, I mean, it's a bad thing that you didn't, but why didn't you? Were you afraid? Or was there really something else that came up, that was a more important bunch of stuff to do, which is also just as Okay, now, I understand the whole concept of the issues with goals. So just writing down direction and writing down ideas that you want to do is fine goals, that there there's a place for goals and things that you have to do. But a lot of things aren't goals. And so it is it is a fair thing to then say, why didn't I do that?</p>
<p>**Lino Martinez ** 44:01
You know why like that as well. Because why didn't I do that can lead you all kinds of different directions? It could You could even say, Hey, I never really even wanted to do that. I didn't really want to do that, I guess. And you can even figure out if that's something that you want to revisit and whether or not you want to try it again or just let it go.</p>
<p>**Michael Hingson ** 44:18
Try it gives you a discussion point, which is what it's really all about, is I think really the issue, right? So there's nothing there's nothing wrong with discussing and you can talk to yourself. And as you said you will get answers. Yeah, that's the other part about it. I think and it goes back to talking about God. You know, we talk about prayer a lot. Churches talk about prayer a lot. But the reality is God knows what we want. It isn't so much that we have to tell God what we want, because God knows, but verbalizing it or putting it in some form for us. The other aspect of that is listening I'm looking for the response. And it may not come exactly what in the way that we think or how we think. But we should be looking for a response. And I say pretty much invariably, we'll get the response somewhere.</p>
<p>**Lino Martinez ** 45:15
The response definitely comes to us. And if and one thing that I've learned too, is to not obsess over getting an answer, right, when you start to obsess over getting an answer, you create a resistance. And resistance holds up a lot of energy in your space. And when this resistance is holding up a lot of filling up your space with with tangled energy, you're disallowing what's supposed to come to you naturally. And so part of this is releasing a lot of a lot of resistance. And that that can be challenging as well.</p>
<p>**Michael Hingson ** 45:47
There is something to the old adage of watched pot never boils. Just Just sing. So I've learned that when I turned my tea kettle on in the morning, don't stand there and wait for it to boil, go do other things. And when it boils, you'll hear</p>
<p>**Lino Martinez ** 46:07
yes, absolutely. I love that. But</p>
<p>**Michael Hingson ** 46:11
there is something to be said for that. What is really is</p>
<p>**Lino Martinez ** 46:15
what a struggle taught you. struggle has taught me has taught me a lot, Michael. So when I was struggling and come again, I mean, I'm still in some struggle, struggling in some certain emotional parts of my life right now. And because just what I'm kind of just overcoming right now. But the struggle for me, when I did think of struggling before was me struggling physically in pain. But one thing that I learned and this is because I practice Buddhism for for about five years, and our monk taught us that just because you're struggling or because you're suffering, it doesn't mean you have to be in pain. And when I when when he said that it really struck a beautiful chord within me. And it made me realize that hey, you know what, that's my body is suffering, I am in pain, I do feel this, but but I don't have to be in pain overall. Overall, I can think happy thoughts. Overall, there's connection all around me. Overall, if I sit here within my with my true self, my inner being, I'm okay. And I'm going to be okay. And when you start to see and the the the eyes of seeing it, when you start to look at pain as an opportunity to transform pain into wisdom and love, you start to see that anything can be transformed. And so that is really what I learned with struggles struggle with struggling with a lot of pain and realizing that pain can be transformed, because pain is just energy. And all energy be can be transformed. And energy is not either positive or negative. It's neutral. And so if I can transform it into something beautiful, wise and into love, why not choose the latter?</p>
<p>**Michael Hingson ** 47:56
Yeah. There's, there's no reason not to do that. You know, there's there's physical pain. And of course, as doctors and others tell us, pain is a warning, there's a message about something with your body. But even that is a subset of the more general spiritual or emotional pain that we do have the ability to deal with.</p>
<p>**Lino Martinez ** 48:21
Right? Absolutely.</p>
<p>**Michael Hingson ** 48:22
Which is so cool. Well, you've talked about the fact that you value silence and so on what is silence taught you.</p>
<p>**Lino Martinez ** 48:32
So my value from being silent, came from when I lost my voice for almost three years. And at first, it was very difficult. But I accepted that there was there was a chance that I would never speak again. And when I accepted that, I started to go inward more and see more of within my own life, my own personality, my own wants and desires. And that's really where the beauty started to blossom. It's almost as if my higher self said, Hey, I'm going to shut you up and you're going to be completely silent in order for you to go inside, within and really find the beauty within yourself. And once that silent really taught me to calm down, ease anxiety, be patient, and just allow things to unfold naturally. And that's what silence teaches me even now when I am in silence, learn to appreciate the moment the solitude and allow the universe to naturally show you and unfold things for you because everything's happening in a synchronistic manner.</p>
<p>**Michael Hingson ** 49:39
So you've been going through the whole business of having a relationship and it's kind of stopped for a while and I don't know whether that's that's permanent or not. But what what have you learned from that and also having silence again in your life like that?</p>
<p>**Lino Martinez ** 49:56
That's a beautiful, beautiful question. Honest See, I really feel that I'm meant to be with this woman. And what for whatever reasons whether it's trauma, whether it's insecurities that caused us to be in this non-communicative. I guess the buzzword is ghost being ghosted. But I do feel that we have a really strong spiritual connection and that what we had was was very authentic. It was very soulful, spiritual, very loving, and whatever the separation means right now, at the moment, I can tell you right now that it means growth. Because I have grown so much in this last month going inward and going silent, I have meditated more than I ever have. I've taken more walks than I ever have. I've taken more baths by myself listening to meditative music than I ever have. And I was able to, in this just last month, really ask myself, where my fears were stemming from what if I never hear from her again? What does that mean? And again, asking those questions, Michael, what does that mean, right away, the fear will start to start to show up that I'm unlovable or I'm undeserving, but none of that's true. But when did this support this originate? You don't where it originated, and that I realized is growing up with alcoholic family. And growing up with an alcoholic family, parents are not usually present when that happens when when they're drunk. So as a kid, I didn't really fully have present parents emotionally. And so when somebody ghosts me, it started to remind me of my childhood when family members would ignore me because they were busy hitting the bottle rather than paying attention to their kid. And I started to realize this isn't the same situation. And this isn't true. And so in going that, I constantly have to rewind and say, and rewire my brain, and even go back to that timeline, and forgive myself for my survival skills that I that I had to go through in order to survive emotionally, and mentally as a little kid, and really gravitate towards learning how to feel safe within myself and not receiving the love that I needed as a little kid. But I so I mean, I've learned so much. And I wouldn't have been able to admit this even just two months ago, because I wasn't aware of it. So going silent in her goes to me, which is silence. And also me go see an officer and also me going silent with myself, I'm able to go inward and realize what needs healing. Because should I get back into this relationship? Or should I go into another relationship? I now know what needs attention and what needs work? And what what? What part of my body and mind, body and soul needs more love?</p>
<p>**Michael Hingson ** 52:35
Well, and if you really feel you have that deep of a spiritual relationship with her, do you reach back out to her or what happens? And</p>
<p>**Lino Martinez ** 52:43
that's a great question. I was reaching out with her. Yeah, I was I the reason why. And the reason why we broke up, she literally told me that she cannot give me the same love that I give her in return. But then I started realizing that she could only be friends. And this was literally a month ago. But when that happened, I felt I felt a few things. And this all in all of this was solved all these answers came again from being alone. And this is why I want listeners listening to this. Whoever is going through a breakup. Don't be afraid to go inward. When you go inward and ask yourself questions, ask yourself a million questions, you will get answers. And as much as it hurts, you're gonna plow through it, and you're gonna have incredible self discovery. So my self discovery, I realized, we're, we're all mirrors of each other. There are things aspects about you, Michael, that I have in common with, there's aspects about anybody that I come in contact with, that I have in common with, we're all mirrors of each other. And so when she felt that she couldn't give me the love, and I'm I can't speak for her because I'm not her, but I feel I can feel and what I felt at the moment as well, when she said that, and and she left I felt at that moment, Well, geez, that must mean that I'm undeserving, and I'm unloving. And then I realized, but wait, she's the one saying that by saying she can't give me the same love that I that I give in return. That message is the same message. She's saying I'm undeserving, I'm unloving, and therefore, I can't give you that much love. But I'm also feeling the same way. And so and I started to reach out to her shortly after the breakup within within a week, and it was text messaging, how are you and she was responsive. And I must have text within the last month, maybe about four or five times when she did respond. However, I finally realized two weeks ago, you know what, it's time for her to reach out to me, because at this point, it's not self love anymore. At this point, when you start filling up someone else's cup and pushing them to communicate, you're taking love away from yourself. And so I needed to go back and fill my own cup and because it was bringing me down, why is it me reaching out? Why am I always the one reaching out? Well, you know what, I also need to give her the benefit of the doubt that she's also growing and that she's learning and that she's going to get stronger and that she does have the ability and the capability to reach out to me and communicate. I'm not going to give her I'm not going to doubt her growth is either and so I'm giving her the opportunity to come to me when she's ready. And because I have no doubt in the love that we've experienced together, we didn't have a toxic relationship. There were simple traumas. And whenever there's trauma versus toxicity, you can work through traumas, you can learn to love each other, and through love, grow and expand and understand where there needs more attention.</p>
<p>**Michael Hingson ** 55:19
Yeah. And the reality is, of course, that the love that she gives you is different than the love that you give her anyway, because you're two different beings. And then that's a matter of figuring out how to blend those. And clearly, that's part of what you're hoping that she will work on an hour, or come to realize, and then you'll be able to get back together.</p>
<p>**Lino Martinez ** 55:42
Absolutely. Michael, and I'm not going to deny that there's been thoughts recently Oh, it's been two weeks since I reached out should I reach out but there's there's this nagging voice inside me that says allow her, give her she she is strong enough, because in me doing so there's a lot of things that I'm that I'm not allowing, I'm gonna allow a not allowing her to grow. If I come in and keep and keep kind of like intruding into these unspoken energetic boundaries. And in doing that, it's also manipulative in a way even though it's not intended to be that way. It's hang on a minute, I'm feeling bad. I'm feeling sad. Let me get a hold of you. I miss you. Rather than you know, what, how about I trust the situation and trust that we're both growing and that there's still love within our distance? Yeah.</p>
<p>**Michael Hingson ** 56:26
And hopefully it works out, you'll you'll figure it out. I have no doubt about that. And the right solution will come along whatever it happens to be.</p>
<p>**Lino Martinez ** 56:35
I believe that, Michael, thank you.</p>
<p>**Michael Hingson ** 56:37
What other advice might you have for anyone else who may be suffering or feeling challenged in one way or another?</p>
<p>**Lino Martinez ** 56:45
It's such a good question. Because so many, I mean, everybody, there's so many so much suffering going on going on in this world. Yeah,</p>
<p>**Michael Hingson ** 56:51
don't watch the news. I know. But</p>
<p>**Lino Martinez ** 56:57
you know, pay attention to, to your feelings. Because all your feelings are messages. And as negative as it can feel, and is in as daunting as it could be. It can always be turned into something beautiful, even grief, even in the grief of losing someone, there's always beauty in grief. And when you can turn pain and sorrow into beauty. That's where all the magic starts to happen. And don't give up. There's no reason to give up. There's, there's also people need to understand that there's no failure. At all, there's only clarifying things in this world, you can't fail, there's only things that are constantly showing you clarification. And also Success is not final. And also failure is not fatal. So as long as you know that Success is not final, you're going to always be striving for to do something else or feel something else. And that's okay. There's a flexibility of flow of life and ebb and flow. And just like the ocean waves, they come back and they back and forth. We're the same way the same, that same beauty that Earth possess we possess within ourselves.</p>
<p>**Michael Hingson ** 58:08
I think it was in the Henry Drummond book that I mentioned one of his lectures, he talked about the fact that teachers can teach a lot of things, but really the only person who can teach you is you. You're your own real teacher, everything else is information or concepts, but you have to teach it to yourself. And that has taught me to learn to realize that, in fact, I am my own best teacher, I have now learned not to say I'm my own worst critic anymore. I always said, I didn't. And I don't journal a lot as such. But whenever I give a speech, I reply to record it. And then I can go back and listen to it and improve. And I've realized that it's not being my own worst critic. It's my faith and my recognition that I'm my own best teacher, I get to listen to it, and hear what happened. And I can go on thinking, could I have done that better? Was it as good as it could be? Or how can I make the best part even better? And that's only something that I can do. No one else can do it. So I am a firm believer and I my own best teacher.</p>
<p>**Lino Martinez ** 59:14
I totally agree with you. I love I said that. How can I make the best better?</p>
<p>**Michael Hingson ** 59:19
Yeah, I love it. And maybe the answer is it's as good as it can possibly be. But it's okay to ask yourself. Yeah, absolutely. Which is what it's really about. Well, this has been fun. But if people want to reach out to you, and learn more from you, I don't know whether in the things that you do. Do you work virtually or just in person?</p>
<p>**Lino Martinez ** 59:43
Do I work virtually</p>
<p>**Michael Hingson ** 59:45
doing you've got a doctorate in psychology do you do and do you have any kind of practice or do you coach or teach people?</p>
<p>**Lino Martinez ** 59:50
Yeah, actually, I'm a professor in psychology and there you go. This fall I'm teaching. It's called psychodynamic theory. And so I'm not teaching right now in the fall. I mean, I'm sorry, in the summertime, we actually did teach the summer but summer session ended a month ago. So right now I'm podcasting full time, I'm doing two interviews on one interview, I'm sorry, two interviews a week and releasing two episodes a week. And so I'm pretty busy doing that. And I love it. And I also write poetry. I'm very busy on social media. And I'm just, I'm just keeping my my mind and my mind, body and soul occupied.</p>
<p>**Michael Hingson ** 1:00:28
If people want to reach out to you, or, or learn about you, how do they do that? And building the podcast, and so on? Yes,</p>
<p>**Lino Martinez ** 1:00:37
all of my information is all this stuff. Everything's on my website at WWW dot a little less <a href="http://fear.com" rel="nofollow">fear.com</a>. And if you'd like to email me with any inquiries, that's a little less fear@gmail.com</p>
<p>**Michael Hingson ** 1:00:51
be ubiquitous ever present Gmail? Yeah. Well, and there's, there's a lot to be said for a little less fear. So I really appreciate you pushing that and really promoting it, I think we need to have a little less and a lot less fear. And the more that we can do that, the better. We'll all be for it. So I want to thank you. Again, lino, lino Martinez for being here. So I almost did it. But I really appreciate you coming and being with us today. And hopefully, things will go well, you need to keep in touch and let us know how things go. And if you want to come back and do this some more, then we really would appreciate that. And I am looking forward to being with you later in the month.</p>
<p>**Lino Martinez ** 1:01:36
Michael, I would love to keep in touch and be on your show. Again, thank you for having me and for allowing me to speak my truth. I really appreciate your presence. And I look forward to having you on my podcast. Well,</p>
<p>**Michael Hingson ** 1:01:46
thank you. And for those of you listening, if you'd like to reach out I'd love to hear your thoughts about this. Please email me at Michaelhi at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a> or go to www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Wherever you're listening, please give us a five star review. And as I've told Lino, and I'll mention again to all of you, if you know of anyone else who we ought to have as a guest, or if you'd like to come on unstoppable mindset. I believe everyone has stories to tell, and has things to say and I want you to come on and talk with us and tell us your thoughts. So please do that. Reached out. Love to hear from you. And we will we will move forward and connect. And so one last time again, Lino, I really appreciate you being here with us again today.</p>
<p>**Lino Martinez ** 1:02:33
It's been an honor and it's been my pleasure. Thank you, Michael.</p>
<p>**Michael Hingson ** 1:02:38
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Advocate of a Little Less Fear with Lino Martinez</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/74209a3f-5462-420b-ae40-2050ae0e2d27.mp3?source=rss&amp;ext=asset.mp3" length="50917536" type="audio/mpeg" />
<itunes:episode>189</itunes:episode>
</item>
<item><title>Episode 188 – Unstoppable Rare Disease Advocate with Rob Long</title>
<guid isPermaLink="false">https://pinecast.com/guid/89410cd5-3154-47e1-a915-c5e7cdb4db5e</guid>
<pubDate>Fri, 15 Dec 2023 10:00:59 -0000</pubDate>

<itunes:duration>01:09:49</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b65d77c3-0359-433c-bf6a-380e640c5e37/UM188-Rob_Long-Coverart.jpg" />
<description><![CDATA[<p>Did you know that there are more than 10,000 rare diseases in the United States? So, what is a rare disease?</p>
<p>Meet Rob Long who survived a very rare aggressive form of brain cancer, called anaplastic astrocytoma. When diagnosed, Rob was well on his way to securing a professional football career. He had been an All American punter for Syracuse University until  he had to undergo brain surgery in his senior year. He was given a slim chance of surviving for more than a few months. 13 years later Rob and I got to meet and you get to hear our conversation.</p>
<p>After a year of chemo and radiation therapy Rob recognized that he was not going to have a football career. However, as you will hear, football was an integral part of his healing.
Today Rob is the executive director of Uplifting Athletes, an organization that combines sports with various projects to raise funding on research concerning rare diseases. This conversation is for me one of the most fascinating and, yes, uplifting ones I have had the pleasure to host. I hope you find it worth your time.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Rob Long, Executive Director of Uplifting Athletes</strong></p>
<p>A suburban Philadelphia native, Rob is a former All-American punter at Syracuse and has lived the rare disease journey. In December of 2010, late in his senior season, Rob was diagnosed with anaplastic astrocytoma, a rare and aggressive form of brain cancer. His prognosis at the time was less than encouraging, and his surgery, recovery, and treatment took 16 months. Prior to his diagnosis, Rob was on a path to the NFL as a punter, but that opportunity was lost by the time he was healthy enough to train again. A graduate of Syracuse University, Rob pursued a Masters in New Media Management from the SI Newhouse School of Public Communications. He also received a BS from the Martin J. Whitman School of Management.</p>
<p>Rob played football all four years for the Orange and was voted team captain by his teammates his final two seasons. He became the second Executive Director of Uplifting Athletes at the end of 2018. Prior to taking over as the Executive Director, Rob served as Uplifting Athletes' Director of Rare Disease Engagement for nearly two years. Rob has a steadfast commitment and connection to the rare disease community as a rare brain cancer survivor. As a former star college football student-athlete, his passion and drive to advance the mission of Uplifting Athletes is inspirational. Rob and his wife, Irie, reside in suburban Philadelphia with their dogs Winston and Rocket.</p>
<p><strong>Ways to connect with Rob:</strong></p>
<p>Twitter: <a href="https://twitter.com/roblong47" rel="nofollow">https://twitter.com/roblong47</a>
LinkedIn: <a href="https://www.linkedin.com/in/roblong47/" rel="nofollow">https://www.linkedin.com/in/roblong47/</a>
Instagram: <a href="https://www.instagram.com/roblong47/" rel="nofollow">https://www.instagram.com/roblong47/</a></p>
<p><strong>Uplifting Athletes’ Important Links:</strong>
Website: <a href="https://upliftingathletes.org/" rel="nofollow">https://upliftingathletes.org/</a>
Twitter: <a href="https://twitter.com/UpliftingAth" rel="nofollow">https://twitter.com/UpliftingAth</a>
LinkedIn: <a href="https://www.linkedin.com/company/3007008/" rel="nofollow">https://www.linkedin.com/company/3007008/</a>
Facebook: <a href="https://www.facebook.com/upliftingathletes" rel="nofollow">https://www.facebook.com/upliftingathletes</a>
Instagram: <a href="https://instagram.com/upliftingathletes" rel="nofollow">https://instagram.com/upliftingathletes</a>
YouTube: <a href="https://www.youtube.com/upliftingathletes" rel="nofollow">https://www.youtube.com/upliftingathletes</a>
Donation: <a href="https://upliftingathletes.org/donate" rel="nofollow">https://upliftingathletes.org/donate</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a></p>
<p><a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit 
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>
 to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, Hi, and welcome once again to unstoppable mindset. I am your host, Mike Hingson. We are recording this in the summer of 2023. And we were just comparing notes. Our guest Rob Long is just outside Philadelphia. And one of the folks that he works with Valerie is up in Connecticut where it's over 90 today. And Rob and I probably are around the same temperature. It's about 82 or 83 here, but last week, it was over 100. And in fact for most of July, it was over 100 out here in Victorville. So go figure. But we all cope. And we all get along and do what we need to do. So Rob is the executive director of uplifting athletes, and he's going to tell us about that as we move forward. Rob, among other things, is a person who has had to deal with a rare disease. And again, I'm going to leave most of that for him to talk about, but he's an inspiration. And I'm really honored to have him on unstoppable mindset. He is another one of the folks who got introduced to us by our nonprofit partner manager, Sheldon Lewis, who got interviewed quite a while ago on this on this podcast. Well Rob, so welcome to unstoppable mindset. We're really glad you're here.</p>
<p>**Rob Long ** 02:39
Thank you so much for having me, Mike. I'm thrilled and honored to have the opportunity to to join.</p>
<p>**Michael Hingson ** 02:46
Well, why don't we start kind of where I love to usually start in this hearing about the early Rob, you know, growing up and some of that kind of stuff.</p>
<p>**Rob Long ** 02:55
Sounds good. So probably go back. Gosh, back about 15 years ago, I was graduating high school outside Philadelphia and was fortunate to have received a full scholarship to play football at Syracuse University. I was a punter and kicker and was thrilled at the opportunity to play division one sports and really just got up on campus and I fell in love with with the university and playing football I had so much fun and I met so many great teammates that I still keep in touch with today. As I ventured through my college career, I was fortunate to have a really good career at Syracuse and was a freshman all American my first year and started to really I think capture some some intention from NFL scouts. And so by the time my senior year was starting, I was a captain my junior year I was elected a captain by my teammates my senior year as well. And going into my senior year, I pretty much just was focused on putting the football and doing what I needed to do and I would end up playing in the NFL. And you know, my biggest concern was which of the 32 teams were going to draft me and went in senior year and pretty much from the jump. Things did not go quite as I had expected. By the time my senior year was wrapping up, I still was having a pretty good year by regular standards on the field, but I knew there was something that was not quite right and Thanksgiving morning of 2010 I woke up was extremely sick and just kept throwing up and couldn't figure out what was happening. And you really just don't know how to describe it other than, like, I couldn't stop vomiting for two hours, two plus hours. Finally had stopped and made it down to the football facility, talk to the doctors, and I said, Hey, like, something's wrong, I, you know, I don't feel well. And they tried to give me some Pepto Bismol and pretzel sticks. And I threw those up as well. And so they kind of just didn't know what to do. I kind of hung around the facility. And as time passed, I, you know, started to feel a little bit better as the day went on. And, you know, pretty much by the end of the day, I kind of was like, Alright, I don't know what that was all about. And that was a Thursday. Two days later, I played my final college game against Boston College at home against Syracuse. And it was during that game, where I really started to feel the physical effects of what was happening to me, I, by the time I was punting, I had no idea when I dropped the ball out of my hand if it was going to hit my foot. And so really started to show on the field that something wasn't going quite right. So went back to the doctor, the team trainers after the game. And they said, We're going to make an appointment with team doctor. So I met with the team doctor, and he said, we're just going to start to try and rule some things out, sent me for an MRI of my brain. And it was December 2 2010. And I remember kind of joking with my mom before going into the MRI filling out the paperwork was my first time ever filling out medical paperwork and all those kinds of things. And went in had the MRI and about five minutes into the MRI of my brain, the radiate, radiologist stopped the machine and she came out and choose white as a ghost. And she said, hey, everything's fine. And she's speaking very fast, he was very pale, and said, we just need to run some more tests. And so they ran some more tests had a longer MRI gave me contrast, I all these things that I would later come to find out, you know, things weren't fine. And that's not normal procedure for somebody that, you know, has a normal brain scan. And so I remember walking out of the MRI room, and, you know, she was kept talking to her telling me stories trying to comfort me, but the whole time, I had no idea what was wrong or what was happening. And so she sent me out and just said, you know, good luck with everything. And I got back to the football facility. And that evening, met with the team doctor to have the MRI read and walked into the training room and the entire training staff was there. All of the team doctors, a few of my coaches were there. And generally that meant that a player had a season ending injury. And so I walked in and made it kind of a joke at the time. I was like, Oh, this must not be good. And nobody thought that was funny. So kind of realized that I was probably in trouble at that point. And sat down and the team doctor said you have a large growth in your brain. And you can see a specialist first thing in the morning. And, yeah, so I had to, I called called home. I knew given my mom's family's history of cancer. You know, I didn't have the heart to tell her. So I call my dad and he was on his way into his, his job. He was working second shift at the time. And he said, You know, I told him I had a growth in my brain and you're gonna see a specialist and say, I can't believe this. He said, I just left your mom at your aunt's house. Your hand Chrissy my mom's younger sister had been diagnosed with breast cancer earlier that day. So in the span of about eight hours, my mom found out that her youngest sister had breast cancer and that her only son had a brain tumor. So it was a it was a tough one for us at that time.</p>
<p>**Michael Hingson ** 09:26
Needless to say, yeah. So what did they finally diagnosed he was having.</p>
<p>**Rob Long ** 09:33
So after I got I saw the specialist the next day, I walked in and on my on the screen was my MRI and I had never seen a brain MRI before and there was a large white mass that took up a quarter of my brain. And then neurologists that basically said that's not supposed to be there. So they flew me home to Philadelphia And that's four days later, I met with a team of surgeons at Thomas Jefferson University Hospital in Philadelphia. I had spent my 22nd birthday getting prepped for brain surgery on December 13 of 2010. The next day I had brain surgery, and then six days later, I went back to the hospital to get the pathology report. They diagnosed me with a grade three anaplastic astrocytoma it is of the glioma family. So if you familiar with a glioblastoma, my type of tumor thigh my diagnosis, the five year survival rate was 15%. And the doctors told my parents at that point, probably had about 36 months to live.</p>
<p>**Michael Hingson ** 10:48
Wow. And obviously, that didn't help the football career. And so that meant a lot of changes. But somewhere along the line, you obviously did something, right, because it's now been more than 36 months. It has.</p>
<p>**Rob Long ** 11:08
Yeah, it's, we're over 12 and a half years now, believe it or not, I've been incredibly lucky. And so after I got my diagnosis, essentially went to went back to the doctors, and they gave him my options. And they said, there's a chemotherapy that you can take, it is the first first chemotherapy of its kind that has been FDA approved to penetrate the blood brain barrier. And along with that, I did 36 rounds of whole brain radiation. So they pretty much provided my life limit of radiation in about six and a half weeks, or about six weeks, and did chemotherapy every single day for for 30 days during that or for six weeks during that radiation period. And then took a month off and did another 12 months of chemotherapy, which are 28 day cycles. So go in the worst part of all of this was really the mental challenge that it presented, especially going through the 12 months of chemotherapy, because it was 28 day cycles. So I would spend 23 days preparing for five days of chemotherapy, and then I'd spend the next three weeks trying to gain all the weight back that I lost, trying to eat whatever I could to gain weight, knowing that I would lose about 15 pounds, going through my week of of chemo and be sick and not be able to eat certain things. And so think it was, you know, the definition of insanity, doing the same thing and expecting different results. Right. And it was that was my life for over a year. And it really took a mental and emotional toll over time.</p>
<p>**Michael Hingson ** 13:17
Certainly that makes a lot of sense. I can kind of understand it. But at the same time, what were you thinking that got you through all of that? Or were were you just kind of maintaining at the time? Or did you have any other kinds of thoughts that that really helped drive you through it? Yeah,</p>
<p>**Rob Long ** 13:34
though, one thing that got me going every single day was that I refuse to let this diagnosis be the thing that was the end of my life. I didn't want it to kill me. I didn't want my parents to have to deal with that. I wanted to play football. I wanted to end my football career on my terms, not because I was diagnosed with this, this disease and that's what I did every single day that I could I went to the gym, even days where I couldn't lift because my my blood cells weren't very Cooper ating fast enough, I would at least just go and show up and hang out and it was just a part of my routine every single day. You know, when I was going through chemo and radiation, I'd wake up I'd do my chemo first thing. I'd go to the hospital, I would do radiation. I'd come home from that. And pretty much go right to the gym and then take a nap eat dinner. And that was my life. And that was what I did. And it was the people that I saw every day. It was the the drive that I had that I wanted to. I wanted to get better. I wanted to play football in the NFL. That was my that was my dream and I wanted to do whatever it could take to make that happen.</p>
<p>**Michael Hingson ** 15:00
So football really, in every sense of the word kept you going. And the fact that you had developed such a team spirit and working with a team and so on, were the people around you at the gym and all that pretty supportive, how to how did they all react to all of this?</p>
<p>**Rob Long ** 15:15
They were unbelievable. I mean, I don't know. And they're just there. They're incredible. And I think the most important thing for me was that they saw me every day, they knew why I was there. And they just treated me like, I was anybody else that came to the gym and was just trying to work out and to get better. It wasn't about my cancer, we didn't talk about it every day, probably rarely talked about it. But talked about everything else that was happening in the world. And I think that sense of, of normalcy was what I was after, because I had no control over anything at that point. And so I was just trying to seek some level of consistency. And that's what I found. By working out by going to the field and putting footballs, that was the one thing that, you know, I knew I could put effort in and get reward out of and, you know, my health was, more or less not in my hands, or not as nearly as much in my hands as I would have wished it was. At the</p>
<p>**Michael Hingson ** 16:29
same time, though. While you didn't have any real control over a lot of that, as we often talk about here on unstoppable mindset where you did have control over it was how you dealt with it. And you clearly did you develop the mindset and you stuck to it, and you developed an attitude. And you decided that you were gonna do everything you could to, to continue to grow and move forward, which had to be certainly a challenge. And a lot of things happen along the way that could try to topple that, but you did great.</p>
<p>**Rob Long ** 17:01
Yeah, I, I don't know. Your where it all came from, I think there was a lot of lot of discipline and things that were instilled in me playing football at a high level, you know, that there's things that you need to take care of, in order to hold up your end of the bargain for your teammates and the people around you. And, you know, when I'm no longer on a team, and I'm going through treatment, like I still am going to do whatever I can to, to hold up my end of the bargain. And that means, you know, being there for my family and doing the things that I need to do. So that that I can be as helpful as I can. And I think for me, the the biggest piece is just knowing and I've learned this by going through what I've gone through is that at the end of the day, like you have to be the one that wants it and you need to be the one that is going to do it. And there is nobody there to tell me to go pump footballs, there's nobody there to tell me to go to the gym each day. In fact, there's probably a few people telling me not to go to the gym each day. But it was something that it provided me something to do and something to look forward to. That was not revolving around my medical diagnosis.</p>
<p>**Michael Hingson ** 18:26
Yeah, there are just some things you do have to do for yourself. Nobody can do them for you, which is what you clearly discovered and realized. And so you you moved ahead, where your coaches supportive you weren't back at Syracuse, needless to say, you were down in Philadelphia. So did you hear from them or your teammates? In even now today? Do you still hear from them at all?</p>
<p>**Rob Long ** 18:48
Yeah, they're, they're unbelievable. And I think it's, you know, a huge part of of why I you know, and I know we haven't talked about yet but of why the why we do the work that we do with uplifting athletes. It's there's an unbelievable power in in sports. And there's a camaraderie that is built there is a it's a it's another family. It's a non blood related family that you develop. And it's an incredible, incredible feeling to have the support of so many people I remember after surgery after my diagnosis. It was the first time in my football career in four years at Syracuse, we'd made it to a bowl game and I think the first time in probably seven or eight years that Syracuse had been to a bowl game. And my senior year we got to a bowl game. And you know, my my senior class had been a big part of why we were in a bowl game that year and I had surgery 17 days before our bowl game, and my goal was to get to that bowl game regard Are those of us anything else and it was quite an adventure to get there. But I did get there. Despite a New York City Blizzard trying to prevent that from happening, I got to the ballgame. And I saw my teammates. And to this day, one of the best days of my life, I just saw every single one of them, they gave me a hug. They were joking around with me messing around with me. And again, it was, it wasn't about me, or what I had been through, it was just about being back with my brothers, with my friends, and coaches and, and the staff that supported me and continued to to this day or are, you know, a huge reason of why I'm able to be where I am.</p>
<p>**Michael Hingson ** 20:43
And I could go back and research but at Syracuse when we did all right now we're talking. Who did you play? Kansas State? Ah, there you go. Yep.</p>
<p>**Rob Long ** 20:55
Yeah, point an old Yankee Stadium or new Yankee Stadium, Yankee Yankee Stadium. So, yeah, it was an awesome experience. So</p>
<p>**Michael Hingson ** 21:03
do you think you've been there helps the team and contributed? Maybe, how but it did.</p>
<p>**Rob Long ** 21:11
It was. It was just I think they were all and, you know, understandably, so concerned about me. It all happened very quickly, right? Sure. We played your final game, I think November 28. And within five days, I had been told that I had, you know, a tumor. And within three weeks, I was told that I had a rare and aggressive form of cancer. So it all went very quickly. So I think for them to see me after hearing all this, because I was, you know, away from them. And I think for them to see me, even without my hair was still you know, good to know that for them that was you know, still operating and doing what I love to do. And</p>
<p>**Michael Hingson ** 22:00
you inspired I will bet anything that if you ask them, they would tell you, you inspired which is which is cool. So you went through a year of all of this, and then what did you do, because probably the Giants nor anyone else were going to hire you.</p>
<p>**Rob Long ** 22:17
So I went through chemo, I actually, I worked out on my pro day, I probably shouldn't know. But I did. So I got to work out for a few of the NFL teams there. And, you know, over the next couple of years, I actually worked out for a handful of NFL teams. But once I kind of missed the draft, it becomes a very difficult league to break into there's jobs in the world, and every single one of them was filled the year before. So it's not only about being good enough, it's also about the opportunity that is presented. And so after about two years of of really trying to to make it work, I went back to school at Syracuse, I got my master's degree. And so I was trying to just keep things moving forward while still trying to fulfill this dream. And I went to a prospect camp in Arizona. And there was this sense of peace that I had, after going to that prospect camp that I had worked. For the last 24 months, I'd battled through 12 months of chemotherapy, I'd gone to the gym, I'd worked out, I'd done everything that I could do. And I pretty much went to that prospect camp and I said, I don't really care how this goes, go, I think I'm done. I think I'm done trying to play football. And I realized that I had you know, I was fortunate to be in a place that I didn't feel like I needed football to be successful. I felt like that I could go and do something else and and find a way to, to live my life that, you know, helped me be happy. And I didn't need football to do that. And I think that was a big turning point in my life that you know, I just had to walk away from from it on my terms. And I was super proud of myself for being able to get to that point. And I think that's something that you really allowed me to just close the book on that chapter of my life and be able to focus on the new hand of cards that I had been dealt.</p>
<p>**Michael Hingson ** 24:31
You know, what's interesting, is that you clearly, were very committed to wanting to play football and it was what was driving you. But you were also able to take that leap and recognize, okay, things have changed. I know a lot of people don't seem to be able to do that when something else comes along. Why do you think that you were able to to actually go in a different direction and be comfortable about it because football had been said part of your life.</p>
<p>**Rob Long ** 25:03
I think there was a lot that went into it, I think. I think I went through many, many mental health kind of struggles throughout the time since my diagnosis. And I think one of those, you know, there was this sense of anger that I had about my situation, that I felt that I kind of had been robbed of my dream. And I don't think I was able to process that in the most healthy of ways. And so, I got to a point for a while where I didn't really enjoy football, I didn't, I wouldn't watch it, I wouldn't, you know, be happy about going into practice, I would still do it. But I wasn't, I wasn't having fun, like, I lost that. Let fun. That was kind of what made football so amazing in the first place. And I think being able to kind of take a step back and just say, hey, like, you're, you're in a position that most kids dream about, you have the opportunity to play you played at Syracuse, you have the opportunity to try out in the NFL like, this is this is awesome like this, you should be happy for what you've done and where you've gotten to. And I think there was there's pieces of that where I was like, I want to be able to enjoy your my life and the things that come along with it. Knowing that I have absolutely no idea how much time I have left on this earth. You know, I just kind of felt like, I don't need to be seeking some other kind of form of validation of trying to figure out, you know, really where you're where my self worth was. And I wanted to be kind of in control of that, and to be able to move that forward. And I kind of realized that football was not going to be the path for me to be able to do that.</p>
<p>**Michael Hingson ** 27:10
Well, what was your major when you were going through undergraduate?</p>
<p>**Rob Long ** 27:16
So my undergrad was marketing and supply chain management. And then my master's was in New Media Management from the Newhouse School of Communications. So essentially, you know, a management degree from a communications school.</p>
<p>**Michael Hingson ** 27:33
So a little different than undergraduate work, but still all about being in the management world, and you obviously made the leap and you, you then decided to do it. So how long ago did you get your Masters</p>
<p>**Rob Long ** 27:48
2015 I, so about eight years, I finished my master's degree. And I got a job, I worked a couple jobs. And, you know, it was just doing sales at one point, and it just wasn't really feeling incredibly fulfilling. You know, it was work, it was okay. But I still having your left football and kind of that part of my life. It still hadn't, I didn't quite landed on where I was supposed to be. I had been working with opposing athletes as a kind of in a volunteer capacity. In 2012, my teammates at Syracuse started the Syracuse chapter of uplifting athletes in my honor. And it was, it was incredible. They got this, this thing started at Syracuse that had already existed, but started the Syracuse chapter, after my diagnosis. And I remained very involved with that. And it was something that I would talk to the team about, you know, each year and we would go and fundraise in the community and bring awareness to the rare disease community. And, for me, these little like, these little opportunities to kind of get a taste of of what this organization did, I was so drawn to it. And it's ultimately what led me to reach out to the founder of uplifting athletes in 2016. And I said, Hey, is there any chance that I could join this organization full time, and he was, you know, very receptive to having me on board. And so the timing worked out is such that, you know, our founder, had kind of built this organization for about seven years that he had really kind of built this grassroots movement to align sports with the rare disease community and I think it was just such a cool concept and I really loved that and I had experienced, you know, what benefits had been brought to me, you know, as an athlete. And so I think from that standpoint, it was something that I was like this this is it like this is this is something that I can I can do and I can be in Korea. really passionate about. So Scott brought me on up with the athletes in 2016. And he had started a for profit venture just about a year later. And so the timing worked out is such that I got to work it up with the athletes starting 2016. And then two years later in 2018, was promoted to the executive director role. And that is where it's just been an amazing opportunity for me to take my lived experiences, you know, as an athlete, as someone who was diagnosed with a rare disease, and take this awesome concept of an organization and kind of helped build it to what I believe it can become.</p>
<p>**Michael Hingson ** 30:50
Well, you clearly found your niche, and you were open to looking, which is really probably at least half the battle anyway. But you, you did it, and you wanted to find something where you thought you could fit in, and it sounds like you have but tell us a little bit about what uplifting athletes is all about.</p>
<p>**Rob Long ** 31:10
So one thing athletes, our mission is to build ours to harness the power of sport to build a community that invests in the lives of people impacted by Rare diseases. So what does this all mean is that we have the ability to take the platform that sports provides, and bring more awareness, attention and funding to the rare disease community. It's something that has been really incredible to be able to see the evolution of the organization, we kind of live at a cross section of, of sports and rare diseases. And so one of the things that was really fundamental to who we are at uplifting athletes when, when my colleague Brett and I took over leadership of the the organization was that you'll really want to focus on research. And so we knew that we needed to kind of develop a program that we really owned as an organization, we could get some sponsors for and we could celebrate, you know, the people doing amazing work in our community. And so, in 2018, we launched this this kind of crazy program at the time called the Young Investigator draft. It was modeled after the NFL Draft, but instead of drafting the top athletes in the country, we were drafting and funding the top researchers in the rare disease community.</p>
<p>**Michael Hingson ** 32:35
So to deal with definitions, what are we classifying as a rare disease.</p>
<p>**Rob Long ** 32:42
So a rare disease, there's over 10,000 Rare Diseases, rare disease in the United States is a condition that impacts less than 200,000 Americans in a given year. So of the 10,000 Rare Diseases, 95% of them do not have an FDA approved treatment. So we have over 30 million people in the United States living with a rare disease 27, over 27 million of them go to the doctors and do not have access to an FDA approved treatment. I realized pretty early on that I was one of the lucky few that had access to an FDA approved treatment. And that's why I'm sitting here having this conversation with you. And so really what our hope is through the Young Investigator draft is to invest in to fund and support the next generation of researchers. So that we can start to establish the pipeline of research that is required to bring a therapy to market. And so that's where the young investigator draft is born. We launched the program and 2018 and got to be honest, I didn't really know what I was doing at the time, but we seem to have figured it out along the way. And we've been able to partner with 33 different patient advocacy organizations in the rare disease space, and to fund 44 researchers and over $820,000 in research grants in the last four and a half years.</p>
<p>**Michael Hingson ** 34:04
So how does sports get involved in all that?</p>
<p>**Rob Long ** 34:08
So we kind of use the the concept, the excitement of sports to build up the draft specifically. So it's held at the eagle Stadium in Philadelphia. Everybody comes in, it's a draft environment. We have athletes that are making the picks. So we have our college student athletes that we work with, from our colleges and chapters across the country. They come and they're part of the event. And they get to call up the researchers who are going to be presented their research grants and so each researcher gets a jersey with their name on the back, just as if they were an athlete, but you importantly they get a research grant that allows them to move their research forward.</p>
<p>**Michael Hingson ** 34:55
What are the sizes of some of the grants</p>
<p>**Rob Long ** 34:59
so in Initially, we had our first year, we funded six researchers in $10,000. In grants. This past year, we funded 10, researchers and $20,000 $20,000 grants over $200,000 and research grants this year, and we're going to be doing at least that again in 2024. And that'll take us over a million dollars in research funded through our first six young investigator draft. So we've we've certainly made some headway. And we're really excited to see the progress that has been made with these research trends that we've been able to fund, have you been</p>
<p>**Michael Hingson ** 35:35
able to reach out to people like any of the owners of sports teams, since there's usually some money there and talk with them about helping to fund some of the stuff?</p>
<p>**Rob Long ** 35:47
Yeah, so it's part of kind of where we're at as an organization is trying to get more partners and supporters on board, we have a lot of the teams in the NFL specifically that we work with, we have a handful of Major League Baseball teams that we work with. And it's kind of one of the ways that we've been able to kind of take the next step as an organization. So we've talked about the research grant program, and we had kind of had the ability to reflect last year on, we've built kind of the first step in what we want to do as an organization invest in the next generation of research. Simultaneously, we had built this unbelievable network of athletes and professional sport teams that we were connected with. And so really in an effort to to leverage those relationships, we launched a new program late last fall, or I guess I should say, revitalized a program late last fall caught up with the experiences. And really what this does is provides people impacted by a rare diagnosis, the opportunity to connect with an athlete or a team, kind of similar to you know, make a wish type of situation, but being able to bring the entire family, the care partners, parents, siblings, and then we always try to bring, you know more than one family to our uplifting experiences events. Because as I said, there's a part of our mission is really to build that community. And so that's how we've been really able to leverage these sports partnerships and relationships is, is getting them to open their doors and roll at the red carpet for these families that otherwise would not have the opportunity to go to a baseball game or to go attend spring training in Florida or Arizona or go see behind the scenes of the Steelers stadium or in Kansas City at Arrowhead Stadium. And so we're providing these opportunities to not only get kind of a behind the scenes tour of, of these really unique venues, but also to go to the games, experience them and spend that time together. So</p>
<p>**Michael Hingson ** 37:55
it's clearly not just dealing with the fundraising and dealing with the athletes, it's also dealing with the people who have rare diseases and trying to help motivate them to have some of the same successes that you've had. It sounds like,</p>
<p>**Rob Long ** 38:11
correct, it's, it's really been about just providing opportunities for families to just feel included. And, you know, there's so much that you don't appreciate with what these families have to deal with, or that I didn't appreciate for what these families didn't have that have to deal with. It's, it's not just getting tickets and going to a game is, you know, what supplies do we need to bring with us? Where do we park? What entrance? Can we go through? How do we get to our seats, our seats together, as you know, their Ada, seating and all these other things that we as an organization, we take care of when we put together these events. Our goal is to make sure that the families that we work with have a truly positive experience. And I think, you know, big picture when we were talking about you know, how we build out this program and how it fits into what we do as an organization. It's really that, you know, we started and have continued and maintained the Young Investigator draft the research funding and even began to expand that a bit. And so we were doing this investment in the future we had, we're funding the next generation of researchers knowing that it's going to take those researchers a decade, two decades, three decades for them to take what they're doing today and for a treatment to be delivered. So what are we doing for the here and now what are we doing for the families that are going through this and this is what we want it up with experiences to be is an opportunity for us to engage with this community, the incredible incredible people that we have the honor to work with and to help facilitate these opportunities for you They're, they're unbelievably appreciative. And I think, you know, I think back to, you know, my time, when I was sick, you know, one of the best days of my life was being able to get back and just see my teammates and be around them. You know, and we weren't doing anything we, you know, we weren't even at practice, it was just like being there in the locker room with them together. And I think allowing these families the opportunity to go and do something that is so. So engaging and so fulfilling. You know, I think it really kind of fills them up, it provides them that hope. And shows them that there's, there's people out there that are working to to make their lives better. And I really believe that that's what the athletes that we work with are doing, the researchers that we work with are doing. And I know the staff that we have here and uplifting athletes is incredibly dedicated. And you're just driven by the mission that we have as an organization.</p>
<p>**Michael Hingson ** 40:56
What exactly is the health equity initiative.</p>
<p>**Rob Long ** 40:58
So for us, health equity has become something that we believe regardless, if you're in the rare disease community, we still want you to have the opportunity to have access to researchers and individuals that look like you. I think we we've come to learn how important diversity is in every facet of our life and medical research and medical care is no different. There have been studies out there that people adhere to treatment protocols. Better when they see a a doctor that looks like them. Research done in a more diverse lab can is as law has less biases implicated in it than traditional research. And so for us as an organization, we really wanted to not just have one thing that we did that is about health equity, it's really woven into the fabric of our organization. And so through the Young Investigator draft, you know, we ensure that we have one at least one researcher from an underrepresented background as defined by the NIH, included in every draft class, and that's been implemented over the last three years. For our research or travel program, we provide and reserve a portion of those stipends. For researchers from underrepresented backgrounds, there's so much that we're trying to kind of build out, especially when we're trying to engage with the next generation of researchers provide them the opportunities to pursue research in the rare disease community, through Young Investigator draft and just regardless of where you come from, or what you look like, we want you to feel welcomed and know that there's opportunities in the rare disease community. And so a big piece of what we're trying to do is meet researchers where they are doing speaking engagements all across the country. at colleges and universities that graduate, the highest percentage of researchers from underrepresented backgrounds are going to HBCUs and HSI guys that were able to connect and meet with these researchers where they are because ultimately, the rare disease community is, is as diverse as the general population. We have people from all walks of life, socio economic statuses, races, genders, and I think the community around them should should reflect that. And I think that's just something about, you know, who we want to be and and I believe in leading by example. And so we try to put this stuff these policies in place and and follow them and, and know that over time, you know, the good will come out of it.</p>
<p>**Michael Hingson ** 43:52
Not that I have a question that comes up in my brain is, clearly you are an advocate and clearly uplifting athletes is advocating and a lot of different ways. Have you tried to do anything in the world of Washington to advocate and deal with legislation for more funding? Or is for creating more awareness for rare diseases and so on?</p>
<p>**Rob Long ** 44:18
Yeah, so there are some great organizations that currently exist in the rare disease space that do a lot of policy work in Washington. So for us, we're trying to fill our, our niche, our kind of space in this, I believe, and part of my bigger vision for the organization of uplifting athletes is to get to a point where we can play a role both in policy at the state and national level. And so I kind of view your what we're doing as an organization as kind of baby steps kind of one step at a time and building that solid foundation. And it first started with kind of getting our own house in order or infrastructure in order and then you establishing the draft. And then once we've established the draft, we built some relationships. Now we can establish and build out up with experiences. And once that's been established, you know, what is next was the next opportunity for us. And I believe that as we grow, we have a growing number of colleges and universities that we work with, we have a growing number of professional sports teams that we work with, we're starting to have this reach that touches most of the continental United States. And I think that's a powerful mechanism by which we can leverage the relationships and the education that we've been able to provide to then take that next step into state and federal level advocacy. And I think, you know, there's, like I said, there's so many great organizations, like the everylife Foundation, and the National Organization for Rare disorder, rare disorders that do a lot currently on policy. And I think it's being able to amplify what what is already being done was already being said, opportunities to advocate for things like more funding for the NIH, newborn screening and genetic test, access to genetic testing, these are the things that really help us understand and and inform our decisions as we move forward as a community. And so those are the things that we're really want to get to. But I kind of have these two things that I believe have guided us to this point. And I always ask myself these these two questions. Before we really do anything, whether it's a new initiative or your whatever program. The first is, can we put everybody in a position to be successful? It is incredibly important to me that regardless of who you are, whether you're an employee, whether you're a family, part of our program, whether you're an athlete, whether you're a donor, can we fulfill our and of what we're asking? And if we can do that. Good. And then the second piece is, is everybody having an are we putting people in a position to have a quality experience with our organization, and as you're the leader of this organization, I believe it is my top my my responsibility to ensure that that is true for employees. It's true for the athletes, it's true for the families. And it's true for the donors and sponsors that support us. And those two questions are the things that can sometimes lead us to be more measured and methodical, and what we do. And there's a lot of potential for what we can do as an organization. But I add every step along the way, I want to ensure that people are having a quality experience, and that we're doing all that we can to hold up our end and ensure that we're putting people in a position to be successful. And that sometimes means that we have to sit on an idea or a plan until we're ready and able to execute it. And I think that's where you are, our growth has been a little bit measured and methodical, but really about focusing on quality and knowing that the community that we serve, often they have challenges when they go to the store, they have challenges when they go to school, they have challenges when they go to work. If they're going to interact with our organization, I do not want it to be a challenge. And so that's why we do what we do and kind of how we do it. And, you know, I've I've received a lot of feedback and criticism of why don't you do this? And why don't you do that? And why why is why are you doing this yet? And it's, it's understood, and I get it. And, you know, I just want to make sure that we're doing things the right way and building that strong foundation so that when whenever we take that next step, we're able to rely on everything that has come before it to make sure that we're successful. Yeah,</p>
<p>**Michael Hingson ** 49:24
I hear you. And I know, I've been involved in advocacy for a long time. I'm a member of the largest consumer organization of blind people in the United States, the National Federation of the Blind, and back in the mid 70s. I think 1974 Maybe it was 73. But I think it was 74. The the organization started encouraging people to come at a particular time to Washington and started creating programs to advocate for particular legislation. And one of the things we learned early on is you know, You don't want to be a lobbyist, you don't want to hire a lobbyist. It's all about education, more than anything else, which is what I hear you doing. But it is a major effort to make it happen. On the other hand, there have been a lot, a lot of successes dealing with issues regarding blind people. And there's still some going on, and that have been going on now for a number of years, it's definitely more of a challenge to get some things through Congress these days, just because of the way things are. But still, it's it's possible, but but it has to be the right thing at the right time. So I hear exactly what you're saying, and you're really being very methodical about it, maybe starting at the state level, would be easier, because then you don't have to have such a huge process and undertaking to get something done. But those, again, are things that you clearly I think in listening to you study very well, and decide what to do at what time to make it the most effective thing it can be, which is, which is really good.</p>
<p>**Rob Long ** 51:03
Thank you. Yeah, I, I, I'm really excited about the overall direction of the organization. And, you know, I haven't been doing it this long. But I believe we're just kind of scratching the surface of what we'll be able to accomplish in the future. And I believe that if we continue down this path, we continue to ensure that we're taking care of of the small things, we're taking care of ensuring that, you know, people have that quality experience that our employees are being given the tools and resources that they need to do their jobs. Well. You know, I believe that that will, we'll get where we're going in time. And it's just a matter of continuing to to make those right decisions and go down the right path and move things forward.</p>
<p>**Michael Hingson ** 52:01
What do you find that athletes successful athletes today are getting out of associating with uplifting athletes and rare diseases.</p>
<p>**Rob Long ** 52:13
We have the absolute privilege of working with some of the best people on this earth who also happen to be incredible athletes. I think thinking about the the specially the collegiate athletes that we work with, they have so much going on kind of in their lives, they're they're playing a high level of sport. They're at a high level academic institution. There's the social life that happens at college, and yet we have these these student athletes, and that, you know, that go on to sometimes be professional athletes that have the wherewithal at that age to say, how can I use the platform and the presence in the audience that I have, and make this world better. And for me, all the word trying to do is give them the tools that they need, understanding their limitations, your time limitations, their you know, financial limitations, what is it that you need from us in order to kind of help make this, this cause something that you're going to advocate for, and we have an awesome team here at uplifting athletes, that does a great job with that. And I think from the athletes, I think a lot of them, most of them do this out of the kindness of their heart, they want to give back they see that they can make the world a better place. But at the end of the day, I think what they get out of it is, is tremendous, because they might be somebody who doesn't get to play in the NFL or doesn't get to play professional soccer or whatever the sport is that we're working with. And what they can do is sit down in a job interview and say, Hey, I played football at Penn State. I graduated with a three six GPA. And I raised $50,000 for the rare disease community while I was in college, and that person is somebody that I want to hire and a lot of companies want to hire. And I think it's that that emotional intelligence that it shows and, you know, some of the athletes we work with have a connection to the community and some don't. And I think it's an incredibly inspirational to me to see how they all come about it from their own ways. You know, for me, I've experienced this right. I've been through a rare diagnosis. My family has been through through several and I get it and we have so many student athletes that we work with that they just want to help. They want to find a way to give back and I think that's just shows me there's there's a lot of good people in this world and the humanity and the humility that they have is, is exceptional.</p>
<p>**Michael Hingson ** 55:15
Have you had any success at dealing with professional athletes after college?</p>
<p>**Rob Long ** 55:19
We have. We've had a few that we've worked with that have been absolutely incredible. Two, two that I'll share with you is one. One is somebody who has literally came through our program. He was a leader of our Illinois chapter of uplifting athletes, and played on the offensive line at the University of Illinois had a great career there, ended up being drafted by the Kansas City Chiefs and won a Super Bowl his first year. His name is Nikki, Nick allegretti. And Nikki has been somebody that has just been incredibly loyal to us as an organization. He has done a tremendous amount in the Kansas City community for the families there that have been impacted by a rare diagnosis. He's hosted families at private tours of Arrowhead Stadium. He's come to Kansas City Royals games with us where we've been hosting families and doing meet and greets. He's hold holds camps at his high school. That benefit of both being athletes and for him to kind of come through this program as as a young college student, raise money at the college level, then use his platform as an NFL player to welcome in the Rosie's community has been fantastic. And then probably about three years ago, we were connected with a major league baseball player named Michael a tower. Michael, at the time, when we connected with him was a centerfielder for the Kansas City Royals. And we didn't know Michael's kind of whole story. But Michael was the sibling of somebody who lost their life to a rare diagnosis. Michael's sister died at the age of 21, from a very rare disease. And, you know, he came across our organization and just kind of loved the ease by which he could find a way to support and doing what he was already doing. And so Michael launched a hits campaign and raise money for every hit that he had during the MLB season. And this year, he is doing a home runs for rare diseases campaign and raising and donated himself $75,000 and getting the community to raise money for every home run that he hits this season. And so Michael's been centerfielder. Now with the Minnesota Twins, this is his second year with them. And it's been August, his first year with me he was traded last year from Kansas City, but he's been a fantastic ambassador and advocate. And just being able to use this platform. Every time he hits a homerun the twins talk about it, they do an in stadium announcement they do posts on social media. And I think it's it's that platform of sports where we're able to reach people that are in the rare disease community and be able to educate them and make them aware about the things that are happening, which is really special.</p>
<p>**Michael Hingson ** 58:19
Yeah. No, no doubt about that. What? What kind of results can you point to that uplifting athletes has really brought through the years.</p>
<p>**Rob Long ** 58:32
So I think for us the the the challenge with funding, the research that we fund is that it's very early stage. The amazing thing is that we have already had three researchers receive supplemental funding from the NIH. So this means that they've been taking those seed grants that we've provided, and being able to turn that into a larger sum of money to continue that research to move that research forward. So that for one is something that's really exciting. We've had over 800 people come through our equity experiences program since that was launched. Another thing that's just been incredible and providing hope and opportunity for families that that would not have them. And that's something that we're going to continue to do and continue to grow and invest. The one other story that I'll share with you on the research side, talking about impact. This year, I was preparing for our young investigator draft. And I previously mentioned that the chemotherapy that I took was the first ever chemotherapy approved to penetrate the blood brain barrier. It is still today the first line treatment for somebody diagnosed with a glioblastoma. I got curious about where that that medicine came from and who was essentially the inventor who was responsible for developing this therapy. And what I learned was that there was a gentleman named Dr. Mouth Um, Stevens and Dr. Malcolm Stevens. I looked him up, he is still alive. He's 85 years old. He's still doing research at the University of Nottingham in England. And so I reached out to him, I said, Dr. Stevens, it's a pleasure to meet you. My name is Rob, this is my story. This is the research that we fund and essentially, just wanted to thank you for for your work and, you know, developing the chemotherapy that saved my life. And about 10 days went by and I didn't hear anything and kind of figured that maybe email communication wasn't the best thing for somebody who is 85 years old, but I did eventually get an email back and Dr. Stevens wrote me, wrote me back and he said, Rob, it's so nice to hear from you. You know, I love the program that you've been, you've been running and I want to share with you a little story about how I developed Temodar, which is the chemotherapy and he said, back in the early, late 1970s, early 1980, he was trying to conduct research in in Birmingham. And at the time, in Birmingham, there was kind of like, general chaos, there was over 20% employment, there was strikes, there was riots, there was just kind of unrest in the streets. But all the while there was this, this Dr. Malcolm Stevens who was trying to do research, and he received a small seed grant from a nonprofit in England. And with that seed grant, he hired a research assistant. And him and his research assistant, whose name was also Rob first synthesized temozolomide in April of 1980. It took 27 years for temozolomide or Temodar to be FDA approved, but it was FDA approved in 2007. And 36 months later, I was diagnosed. And so it is that very research that was invested in in the 1980s. That is the reason that I'm here today. And so we've now funded 44 different researchers through our program, and my hope is that decades from now, each of them will have the opportunity to meet people that that they've impacted their lives with the work that they've done.</p>
<p>**Michael Hingson ** 1:02:22
Now, as for you, have you played any more football at all?</p>
<p>**Rob Long ** 1:02:27
No, I</p>
<p>**Michael Hingson ** 1:02:30
was not going to do that.</p>
<p>**Rob Long ** 1:02:32
I was I was done with that. I've moved on to other activities. I played hockey my whole life. But have recently well, for a while. I really love playing golf. So that</p>
<p>**Michael Hingson ** 1:02:48
was gonna bring that up and ask him.</p>
<p>**Rob Long ** 1:02:51
I told my wife, I needed some competitive outlet. So I've been doing golf, which I absolutely love. So I have not lost the competitive side of myself just trying to find different outlets for it. And</p>
<p>**Michael Hingson ** 1:03:05
yeah, you just mentioned So you've now gotten yourself married, how long you've been married?</p>
<p>**Rob Long ** 1:03:11
It is four years now. Well, not quite four and a half years. We my wife and I got married in May of 2019. And I aiming incredibly lucky, I often believe that I am the luckiest person in the world. You know, not only for what I've been through, but for the people that I have in my life and my wife is absolutely at the top of that list.</p>
<p>**Michael Hingson ** 1:03:35
That is cool. And then you have two dogs and you're going to train them to go chase golf balls or what I do.</p>
<p>**Rob Long ** 1:03:44
I don't know that training, training them to get golf balls, I might be a lost cause I just need to work on them not ruining the house first. There. Your first dog is a an Irish doodle. So he's an Irish setter. A standard poodle he was a COVID dog that we got at the beginning of the pandemic because my wife insisted that we had nothing else to do so my lava dog might as well have a dog. And then little over a year ago, we my wife was scouring the SPCA website and came across a rescue dog that was also an Irish doodle. And so we got our second dog his name's rocket and he's got half the size of Winston but has has firmly cemented himself as the alpha dog in the family. And so the two of them get along great and yeah, they're there. They're awesome. Yeah,</p>
<p>**Michael Hingson ** 1:04:47
having animals is so much fun. We have a well I have my wife passed away last year we were married for two years and she she finally just the body wasn't keeping up with the spirit but I still have our are a cat that we rescued eight and a half years ago. And then also I have a guide dog Alamos. So it's me and the two critters and they keep me in line. And as I tell people, if I misbehave I'm sure I'm going to hear about it from Karen, somewhere along the line. Works out,</p>
<p>**Rob Long ** 1:05:16
I'm sorry for your loss. But I'm glad that you have some unbelievable memories to hold on to. And the two creditors there to keep the company</p>
<p>**Michael Hingson ** 1:05:27
40 years of marriages and memories is always a good thing. So I can't complain a bit. No regrets at all. But I'm really glad to hear your story. And I'm glad we had the chance to do this. I really appreciate your time. If people want to reach out to you and learn more about uplifting athletes and so on, how do they do that.</p>
<p>**Rob Long ** 1:05:46
So they can find us at <a href="http://upliftingathletes.org" rel="nofollow">upliftingathletes.org</a>. And across most social media platforms just by searching up within athletes. Personally, if you want to reach out to me, my social handles are almost all at rob R O B long, four, seven. So whether that's on Instagram or Twitter, or Gmail, wherever you need to get to me, you can and it'd be a pleasure to connect. But yeah, thank you so much for having me. I had the opportunity to listen to some of your previous shows and your your story is nothing short of amazing. And so I appreciate you taking your everything you've been through and turning it into a positive and, and talking to people like myself. So thank you for all that you.</p>
<p>**Michael Hingson ** 1:06:41
If any thing comes up any way I can help, don't hesitate to reach out, you know how to get a hold of me and would love to be supportive in any way that I can. Awesome. Thank</p>
<p>**Rob Long ** 1:06:52
you so much, Mike. Well, this</p>
<p>**Michael Hingson ** 1:06:53
has been fun. And I hope all of you have enjoyed this and that you've learned some things please reach out to Rob, I'm sure that he would be glad to talk with you. Of course, I want to hear what you have to say. So I would really appreciate it. If you could reach out to me, let me know your thoughts, your comments or observations. You can reach me at Michaelhi at accessiBe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. And I certainly asked you to please do all you can to support uplisting athletes. We all really appreciate it and value what Rob and the people are doing and we want to all help any way we can. So one last time. Rob, thank you very much. This has been a real joy to have you on.</p>
<p>**Rob Long ** 1:07:46
Thanks so much for having me.</p>
<p>**Michael Hingson ** 1:07:51
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit 
<a href="http://www.accessibe.com/" rel="nofollow">www.accessibe.com</a>. AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again</p>]]></description>
<itunes:title>Unstoppable Rare Disease Advocate with Rob Long</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/89410cd5-3154-47e1-a915-c5e7cdb4db5e.mp3?source=rss&amp;ext=asset.mp3" length="50318733" type="audio/mpeg" />
<itunes:episode>188</itunes:episode>
</item>
<item><title>Episode 187 – Unstoppable Mom, Teacher, and Advocate with Kristin Smedley</title>
<guid isPermaLink="false">https://pinecast.com/guid/27cf4534-20ce-4f6e-bbed-ed575d8d1b6a</guid>
<pubDate>Tue, 12 Dec 2023 10:00:28 -0000</pubDate>

<itunes:duration>00:01:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/44d2b2f8-224c-4835-9c8b-7991c91184e8/UM187-Kristin_Smedley-Coverart.jpg" />
<description><![CDATA[<p>As you will hear in this episode, Kristin Smedley grew up and lived her first thirty years or so as a list-maker and planner. She literally planned everything and she was successful at it. Well, she was until literally one day everything changed. In January 2000 she gave birth to her first son, Michael. When he was eight months old she asked a nurse friend/Michael’s babysitter about the fact that Michael’s eyes seemed not to be focused when he was lying on his back. After examinations, she got the news that Michael was blind. All the plans she had for herself and him “crashed to the floor”.
 
We get to hear Kristin’s story with not one blind son, but a second one, Mitch who was born two years later. Kristin will tell you that she refused to adopt the attitude that these two blind kids could not grow up and do anything. She will tell us how both sons played baseball in grammar school. You will hear how Kristin’s incredible positive attitude about blindness helped her family discover and learn that blindness does not hold people back.
 
 
<strong>About the Guest:</strong>
 
Kristin Smedley is Co-Founder and CEO of the only patient organization in the world for people living with the blindness her two sons are affected by, CRB1 LCA/RP. The Curing Retinal Blindness Foundation has raised over 4 million dollars and achieved a National Rare Eye Disease Awareness Day.  That legislation, H.R. #625, was the first in US history to be submitted in Braille and it advocates for better resources for blind and visually impaired Americans.</p>
<p>Kristin partnered with Spark Therapeutics to help achieve the first ever FDA approved gene therapy to treat an inherited retinal disease in the United States. She has done a TEDx Talk in New York City to change perceptions of blindness and she partnered with Comcast media to spread awareness of the inclusive X1 product.</p>
<p>Kristin is author of the bestselling book Thriving Blind: Stories of Real People Succeeding Without Sight and a new children’s book, What I Can Be Is Up To Me.</p>
<p>Kristin co-founded <a href="http://ThrivingBlindAcademy.org" rel="nofollow">ThrivingBlindAcademy.org</a> to solve the employment, literacy, and financial crisis in the blind community.  She is Co-Creator of the short film, The Great Equalizer, that addresses the unemployment crisis of the blind.
 
 
<strong>Ways to connect with Kristin:</strong>
 
Linked In <a href="https://www.linkedin.com/in/kristinsmedley/" rel="nofollow">https://www.linkedin.com/in/kristinsmedley/</a>
Twitter <a href="https://twitter.com/KristinSmedley" rel="nofollow">https://twitter.com/KristinSmedley</a>
Facebook <a href="https://www.facebook.com/thrivingblind" rel="nofollow">https://www.facebook.com/thrivingblind</a>
Instagram <a href="https://www.instagram.com/kristinsmedley/" rel="nofollow">https://www.instagram.com/kristinsmedley/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, welcome once again to unstoppable mindset. I'm really looking forward to our guest today Kristin Smedley because she has two sons who are blind, I'm not prejudiced or anything like that, of course, but nevertheless, yeah. Nevertheless, she's got some interesting stories to tell. And she has been involved in doing a variety of things, including influencing Washington dealing with forming organizations, and we're gonna get into all that. So I will not talk anymore. But Kristen, let's just start with you. Welcome to unstoppable mindset. Oh,
 
<strong>Kristin Smedley ** 01:55
thanks so much for having me. I'm I'm a big fan of yours. And I'm happy to be here and chat. Well,
 
</strong>Michael Hingson ** 02:03
thanks for for coming on. Well, tell us a little bit about you first, Gordon growing up the early Christian Christian as it were.
 
<strong>Kristin Smedley ** 02:14
The early Christian all those years ago, law I O in
 
</strong>Michael Hingson ** 02:18
a galaxy far far away.
 
<strong>Kristin Smedley ** 02:21
I am a born and raised Philly girl. I have my fillies hat on for those that are watching this on video. And I was one of those kids, Michael that I went for a lot of stuff I had success. In almost every area of my life. I was raised by parents in I'm learning as an adult that I was raised in unconditional love. And I believe I've said it a lot that I believe that's what sets us up with a foundation to thrive. So I had a good support system to get out there and try stuff and go after dreams and, and I was sports school. I mean, you name it. I had a great time with it. But I will above I will admit that above all things I was a I was a planner, you know, and a list maker and a check it off the list, kind of person. So I really liked making plans, achieving them celebrating and going on to the next thing. I've I've played soccer my whole life. I still play actually, I'm going to be 52 And just last year, I perfected my left foot kick. So I figure you know, I'm a quick study, right.
 
</strong>Michael Hingson ** 03:38
But But you weren't invited to New Zealand for the World Cup this year. Hmm.
 
<strong>Kristin Smedley ** 03:42
Weird, right. And I was just looking at the at the pay rate of the top 10 Women's players and and I wasn't on there and I'm nowhere near that pay rate. So what's that about? Yeah, really. I've been playing longer than them.
 
</strong>Michael Hingson ** 03:53
So they're I don't know how to count for something.
 
<strong>Kristin Smedley ** 03:56
But yeah, I was very I was competitive and and love sports. And you know, being a Philly person. I don't know many people in our town that aren't Philly sports people. But I had a good time. I have four brothers, it was a crazy house. Very big family, lots of cousins. And, you know, just a typical, typical kind of kid growing up with dreams to be a teacher achieved all of that. And nothing, nothing really nothing really derailed plans at all until it did. Well.
 
</strong>Michael Hingson ** 04:33
And then it wasn't so much derailed. But it also goes to show that sometimes plans need to change. So along the way you you got a husband or whatever and, and did all that sort of stuff. I assume
 
<strong>Kristin Smedley ** 04:46
I did all the things that that everybody did. Right. And I mean, back then it was I mean like I said I'm going to be 52 Back then there wasn't a whole lot of of options. that that girls like me grew up with as as careers. My family was like there was absolutely no way that there was a future in soccer or sports for women back then. But I was I knew I was going to be a teacher from the time I was five years old. I am one of those bizarre people that just knew it from when I was very young. I would I would set up my my four brothers. In my dad's workshop at the back of our basement. He had this chalkboard and I would bring home the extra handouts from teachers at school and I would I would have my know why my brothers sat and did that. With me. I'd hand stuff out and I have them writing on the board.
 
</strong>Michael Hingson ** 05:40
They tolerated you.
 
<strong>Kristin Smedley ** 05:42
They sure did tolerate that's a great word, because they're still doing that.
 
</strong>Michael Hingson ** 05:46
I'm just gonna ask you if they still do that. They still tolerate
 
<strong>Kristin Smedley ** 05:49
me. They don't sit and let me hit him. They don't sell them handouts anymore lectures
 
</strong>Michael Hingson ** 05:52
anymore. Yeah, well, what so what did you teach? When you when you grew up and started teaching?
 
<strong>Kristin Smedley ** 05:58
I was an elementary school teacher.
 
</strong>Michael Hingson ** 06:01
Yes, it was my wife. I
 
<strong>Kristin Smedley ** 06:03
loved it. I just my whole life. I wanted to do that. And then when I was in the classroom, oh, boy, did I have a good time with that?
 
</strong>Michael Hingson ** 06:15
What? What grade did you want to teach? Or what grade did you find? Was your favorite grade?
 
<strong>Kristin Smedley ** 06:21
Well, that's it Sure. I will say first. And third, I never would have thought when I was when I was planning to be a teacher. I thought second grade was where it was that like that was where I really wanted to land. And I remember student teaching first grade, and I the first week. I remember coming coming back to the house, I lived in with a bunch of my friends at college. And they were like, they thought I had caught like a massive flu or something that I was exhausted my exhausted five days with first graders. And I said, I remember saying to my roommates, you even have to include in your directions not to eat the paste. To be very specific with first graders, but I love the fact that that first graders, just they kind of believe what you tell them. You know, they haven't really formed their their own individual personality. Some of them have, but most of them are along for a really fun ride, you know, third grade, though, they start developing their own personalities and the things that they they know that they want to do. But you're still cool. Third graders still think that teachers are cool. Fourth grade, they start to go maybe not. So I wanted to stay. I wanted to stay in the cool zone. My
 
</strong>Michael Hingson ** 07:42
wife loves third grade, she thought that that was the best grade to teach. Definitely the earlier grades. But she loved third grade the best because as you said, kids started to develop a personality, but you could affect it. You could teach them they would listen. But when you got beyond that, especially when you got to sixth and seventh grade, much less high school, of course, that got to be a real challenge. Oh,
 
<strong>Kristin Smedley ** 08:06
yeah. Oh, yeah. I have one of my best friends. We actually met at college orientation. She's taught middle school science for her whole career. And I'm like, Man, are we different? I couldn't I could not. I wouldn't accomplish anything with middle schoolers, but first and third grade. I'm your girl. That was a good time. I
 
</strong>Michael Hingson ** 08:28
suppose the idea of middle school science, though, is if you do interesting experiments, and you do things that they don't expect that is because they haven't really learned about a lot of that stuff. You can sort of keep their interest.
 
<strong>Kristin Smedley ** 08:43
Yeah, you know what, that's a that's a really good point. Because Stacy has kept it, she think makes things incredibly interesting. And I'm like, Oh, my goodness, she I've there's been times we've been sitting in and hanging out drinking wine, and she'll start showing me this, this PowerPoint of like, scientific stuff. And I'm like, and she's so into it. I'm thinking, okay, now I get it. I know why. No, I think kids were into it for all those years. Yeah.
 
</strong>Michael Hingson ** 09:11
But she's got the knack of being able to make it interesting for the kids. And of course, that's the issue. Right. Right. Right. And you're still teaching third grade in as you said, the cool zone. So that helps a lot. But you know, I, I know what you're saying. I remember. Oh, gosh, now it's been about 18 years ago, I was doing a talk in San Francisco. And I went to the school it was an elementary school K through six and the whole the whole school was there was an assembly and the teacher said Now look, you can't talk more than 15 minutes they will not sit and listen to you. Now we're sitting there going, just wait So of course, I come out with my guide, dog Roselle. If that isn't going to keep kids interested, give me a break. So like about 40 minutes after we started talking all about dogs and I talked a little bit about the World Trade Center, of course. But it was mostly what the dog did and how guide dogs work. And they all sat there and rapt attention. Then I finally opened the door to questions. And as I tell people, there's no question that anyone can ask me today that's off limits, because this third grade kid gets up a guy, right, a boy. And his question was, how do blind people have six? Oh, my God. And so, you know, no questions off limits? Well, I'm not dumb. I just said the same way everybody else does. And if you want to know more, you go ask your parents. You know, I'm not an idiot. But but you know, there's no question off limits. I've remembered that story ever since. But then the teachers came up afterwards. And they said, We don't know how you did it. And I said, it's the dog. And it's talking about the dog. And even the sixth graders were all interested. And, of course, everybody wanted to come and talk to the dog. So after it was over, I said at the end that if anybody wants to come up and visit with the puppy dog, they are welcome to do that. I knew Roselle very well. Roselle was one of those dogs who had discovered the scientific principle of maximum petting area, she would lay down on the floor and stretch out every appendage as far as she could to get as many people petting her at one time as and she loved it sweet. And, and all of my guide dogs have been that way. They and I wouldn't want it any other way. You know, the harness was off, and they just all love it. And the teachers kept an eye on things, but still, everyone got to come up and spend some time with Rosella. And she thought it was the greatest thing since sliced bread. Sliced bread too, but you know. But yeah, third graders, my wife always loved third graders and, and we've talked about it a lot. My teaching was at the high school level, I got a secondary teaching credential ended up going into other jobs. But I have my secondary teaching credential and, and taught, and I've actually had kids from my classes come up to me like 10 years later, and say, Do you remember me? And the voices of well, of course, all change. And I don't know, well, like one guy. I'm Marty, I was an eighth grader in your algebra one class in high school. And I remember coming into class and talking with you and solving problems with you. And Marty was actually, one day asked me a question, and I didn't know the answer. I just didn't happen to remember it. And I said, I'll go find out the answer, but I don't know it. And then the next day, I came in with the answer, but Marty did as well. And I said, alright, you come up and write it on the board. My master teacher said, That was incredibly smart, you did the best thing you could do, because these kids will know if you're blowing smoke. The fact that you said that you didn't know, scored you so many points. And that's really true. And it's I think is true today, and anything that we do, rather than bluffing your way through. It's better to be honest. I
 
<strong>Kristin Smedley ** 13:23
totally agree. And kids can, they can definitely. They can definitely tell. So every time Oh, yeah. No
 
</strong>Michael Hingson ** 13:33
doubt about it every single time they can tell those things. Well, so you taught and how long did you teach? A
 
<strong>Kristin Smedley ** 13:41
few years. And then I at the time I was married, we moved to Chicago. And that was after an extremely challenging third grade year was a great group of kids. But one of the remember at the end of that year, saying if I could survive that year, I can survive anything. I never should have said that out loud, because then all kinds of things happened. But I ended up going which was pretty cool. I want to take a break from the classroom for a little bit and was working with the Department of Ed and this is how old I am now that was back when we would go in and teach teachers and principals how to use technology in the classroom.
 
</strong>Michael Hingson ** 14:26
You're probably a lot of them will still need that but I hear you
 
<strong>Kristin Smedley ** 14:28
oh yeah, we actually organized big educational conferences and and it's funny how my life has gone because I said I always I had planned to be a teacher always wanted to be a teacher stayed in the teaching profession. But then as I watch everything that unfolded like those, planning those conferences and working with teams that were were in house and remote like it's all the things I'm doing now. All of those experiences gave me gave me experience As in being able to do the stuff I do now. So I always say to people, you know, when when, you know, when when you seem to have a roadblock, or are taking a different path for a little while, or maybe making a right turn where you thought you're going straight pay attention, because because every experience gives you tools for stuff that's coming later. Yeah,
 
</strong>Michael Hingson ** 15:20
and the, I think most successful people are the ones who realize that, and who can actually trace back and remember when they learned those tools and what they learned, I know that I believe our lives are really comprised of all the choices that we make. And all too often we forget the choices we make. And I think it's important. And I worked very hard at remembering what led me to where I am. And it doesn't mean that it was bad. Even if it didn't turn out the way I expected to. There's still things you'll learn along the way. Yeah,
 
<strong>Kristin Smedley ** 15:56
you know, I'll even take that a step further and say, I'm realizing now like, like, literally, within the past seven, eight months, when, when a sidestep or something or setback happens, I now pay attention in the moments of new things that I need to learn new perspectives that I need to have my eyes open to, like, instead of waiting until later, like I always did. Now I'm actually on the one of my friends, Chip Baker says, grow through your go through. So when you're going through something, what is what are all the growth opportunities that you can have your eyes open to and I'm telling you, it makes it makes it not that it takes struggle away or stress away, but it makes it a heck of a lot easier.
 
</strong>Michael Hingson ** 16:43
It does. Because everything that you do is a learning experience, no matter whether you think you learned something or not. You did. And, and just we don't pay nearly as much attention to that, which is not not really the way it ought to be. I love that go through your growth. grow through your go through. Yeah, tongue twister, but still. Well, so you've referred to it a whole bunch of times. So things sort of started to make you deviate and you had sudden unexpected changes. Tell us about some of that, if you would. Yeah,
 
<strong>Kristin Smedley ** 17:21
you know, I was at a point in my life where the Christian in the year 2000, I can tell you that Christian of 2023, I'm not sure that they would be friends. Because Christian back then had. I mean, like I said, I had planned, I had planned to be a teacher, I plan to be successful, I plan to get married everything I accomplished everything I had, you know, gotten the degree landed the job, married the guy at the got the big house, bought the brand new SUV. And, and my final not necessarily final dream, but my biggest dream of all was finally coming to fruition to fruition. And that was becoming a mom. And I have to tell you, Michael, I had an incredible Mom, I have I have a wonderful role model for mom and my grandmother, her mom was wonderful. And I was surrounded by a lot of people that were really good moms. And I of course, being competitive, couldn't wait to be a mom and do even better, right? Like I was even going to be even better than all of them. And, you know, most people they find out they're pregnant, and they're like, I just want a healthy baby. Right? And then and that's what I did. And then by when you're me by like month eight, it's Oh, is he going to be a pitcher for the Phillies or quarterback for the Eagles? Right? And is he? You know, will college really go to and and you know, you're envisioning all of the things. And when he was born, he was Michael was born in January of 2000. And on our street. Now, if you remember back then it was y2k was happening. And this was January, like we survived the computers, right. But there was I didn't even realize it at the time. There were so many people trying to have a y2k baby. So, on my street in January, there was like, eight people had babies within eight days of each other. It was crazy. Crazy. So everyone was in the hoopla of new babies and and, you know, the hospital stays and we would all be we weren't necessarily outside in Chicago in January, but we'd be in each other's Kitchens talking about all the things and that book, What to Expect When You're Expecting we knew every line of every page and, and all that stuff and talked about everything. And then I started noticing something about Michael was different from the other kids and I had gone back to work and had him a friend of mine who's a nurse was babysitting him every day. And I said to her Is it weird that When, when you lay him down on his back, his eyes swirl around and disappear. And she said, yeah, it is weird. You need to have that checked out. And after a few weeks of of no answers, and lots and lots and lots of tests, we finally flew home to Philly, and got an appointment with a specialist at Children's Hospital Philadelphia. And that's where that's where I heard a sentence that I had not planned for. And that's when he said to me, Kristen, your son is blind. And, you know, the planner in me that was not in the plans like valedictorian, summa cum laude, you know, professional athlete, those were the plans. And in that moment, I gotta tell you this, this, I can say it now I was embarrassed about this for years, but since my kids are successful, and I, I turned out, okay, I can tell you my first question to that doctor was like, I was trying to consider how blind I didn't understand blindness, right. And I said, Willie, play baseball. Can you imagine that? That doctor probably tells that story at parties all the time. at conferences with other ophthalmologist right was the dumbest question you ever heard? Yeah, I was. I said, Well, we play baseball. I was trying to get it in my mind. I just had an absolutely zero knowledge of blindness. And the doctor, of course, said no, he's not going to play baseball. And it was like everything. Willie drive. Now, will you go to school? Probably Probably not a regular school, all the things. And I said, Oh, my gosh, well, what is he going to do? And the doctor said, I have no idea but good luck. Now, oh, that was nice. Right? You know, and I, I'm like, Well, that was 23 years ago when that happened. But it's still happening. Doctors are still saying, Yeah, I don't know what to tell you. I have one of my friends that has choroideremia. He says, doctors are saying, Go home go blind. We got nothing for you. So we can get into that later. But well, we can because
 
</strong>Michael Hingson ** 22:00
it's absolutely worth doing. Doctors still believe that if they can't save your eyesight, they're failures. ophthalmology, schools don't teach the eyesight really isn't the only game in town, which doesn't mean you don't try to save eyesight. But eyesight is not the only game in town. And we don't deal with that nearly enough.
 
<strong>Kristin Smedley ** 22:18
Yeah, yeah, that was I've, I've often talked with, with folks about the fact that you know that there's that first do no harm for doctors. And I think it is, it is more than harmful to not send a family on their way with some kind of resources or, or one resource. that's ultimately why I ended up writing my first book, I'm like, if no one's handing over, if there's no resource to hand them, we're going to make a resource to hand over. But yeah, that's where I started. And I was actually just talking with somebody yesterday about this concept in terms of parenting, I believe now, when I heard those words, and you know, heard good luck, I literally crashed to the floor and all of my dreams had crashed to the floor. And I had no education, knowledge experience with blindness. I will say, I think the greatest thing that happened to me in my life, was that all of my dreams for my kids crash to the floor. Because when I'm noticing even even myself, I do have a sighted daughter also. With kids, I'm I'm seeing our biggest struggles, their biggest struggles and stress come from, they're walking away around with carrying the weight of their own dreams and ambition. But they also have ours on top of them and I one of the greatest things that ever happened to me and my kids was that everything that I had planned for them was eliminated because I didn't think it was possible and I had to I had to literally just I said to the boys I'm gonna I'm gonna get you what you need and follow your lead because I have no idea where this is going. Thank God thank God it wasn't there wasn't anything that I had intended for them that they went after at because that would have been such a limited life when I looked back on their on their where they're at now. So
 
</strong>Michael Hingson ** 24:17
what caused Michaels blindness.
 
<strong>Kristin Smedley ** 24:21
So we will find out later that the umbrella disease it's a it's an early retinitis pigmentosa it's Leber's congenital amaurosis, and we didn't find I didn't find out until oh nine that it's the CRB one gene causing it. Okay. Yeah. So and with with each pregnancy now for all the math minds out there you'll love this part and everyone else just hang in there because I don't talk about math all that long. I do have lip gloss on so I don't do math and statistics when I wear lip gloss. It's a rule that I have, but To the with CRB one LCA, there's a 25% chance with each pregnancy that the child will be affected. Now, optimistic Kristin, which people have said that my my memoir could be titled delirious optimist, heard 25% chance and stop listening. So I was like, well, I already you know, one in four babies, I already had one. So we're good, you know. And then I remember one of the specialists was like no Christian with each pregnancy. So it took it took me a while to get my head around how I was going to raise Michael. But I have to say ultimately, and and I believe the statistics are still that most LCA families there's I think 30 genes now identified in LCA. But most LCA families, once they have that baby, the LCA child, they don't have any after that. Because most people don't want to hear a second diagnosis or don't want to experience a second diagnosis. I was quite optimistic. But when I was really weighing all of it, to be honest, I thought, I started interviewing people, I'm a little bit of a nerd like that, like, I want to have as much information as I possibly can. And I talk to everybody that I possibly can. And I went and talked to people that I knew that were only children, because I couldn't get my mind. I couldn't get my head around blindness, but I could not get my head around an only child. And heard pros and cons of it and everything. And I thought ultimately, I would have a harder time raising a child that was a single child, then raising a child that couldn't see I figured I could figure out blindness much faster and better than I could figure out how to have a an only child. It just I guess it was just, you know, I was what 28 At that time and, and my experience had just been a big family was all I knew. And gosh, we I mean, it was crazy. But boy, did we have a heck of a lot of fun with cousins and everything. So you know, ultimately, I just I was like, let's let's go for it. And I was like, come on, what are the chances really? Like, I'm always in that 75% camp. I'm always on the better end of statistics, right? Oh, my goodness. And then and then. A family member always says with a very cynical tone that we hit the lottery twice, because Mitchell was diagnosed with CRB one LCA also. But I will say that I do say we hit the lottery. Three times, all three of my kids are extraordinary human beings. And I can't even imagine if if it was if I had an only child, I mean, I love Michael. He's great. But the dynamics of what all three of them have brought to my world are just incredible. And they're all different. Oh, boy, are they all different? The one retina specialist in Boston said after a day of testing, he goes Chris to any experience the boys for the day. He said they are different down to their retinas. Even the retinas aren't the same all.
 
</strong>Michael Hingson ** 28:19
So now we measure a difference by our retinas. Okay, and works. You know, but going back to what we talked about earlier, the whole issue of how the medical profession deals with it. It is so frustrating. I mean, you, you read the underdog. I read that years ago. Yeah. So you, you read my story. And the doctors told my parents that they should just send me to a home because no child who is blind could ever amount to anything. And my parents said no. And we we went from there, I don't know, never really talked about their fears. But I think if I had asked my parents tell me about your fears, they would have said no, we just assumed you would grow up to do whatever you chose to do. I think the fears were, were there in one way or another. But they just felt that. So all right, you're blind. We'll deal with it. And they were risk takers by any standard. But I don't even think they would classify themselves as risk takers. They were very unusual in the way they approached it, but they did. And the fact is that I got to grow up and do the things I wanted to do. And I always wanted to teach, but I ever ended up actually doing teaching in the classroom past student teaching. But I learned along the way that when I was confronted with a situation where I would either lose a job or go from doing scientific human factor studies into sales and chose to, as I love to say lower my standards and go from side It's the sales that in reality, UI though, in reality sales is if you do it, right, more teaching than anything else in the world, it's all about teaching. And it's all about helping people understand. But it's also because of that, about listening. And it's, it's important to do all of that. But the fact is that blind kids have as much opportunity to grow, or should have as much opportunity to grow and be whatever they choose, as anyone else. And part of the burden that we face is the prejudice that everyone has about blindness.
 
<strong>Kristin Smedley ** 30:39
You know what that that's, that's, oh, my gosh, I'm taking a deep breath, because it is so frustrating to me that in this day and age, that that bias is still there with with all of the you know, you feel like you do all this advocacy and your stories out there. And my social media platforms are huge. And there's all these other stories out there, and people still have no idea I just did an event here in in my town where my boys have grown up and done all kinds of things. And we are I mean, you're, you're kinda it's hard to not be famous in a small town when you got two blind kids. I mean, everybody knows who we are, everyone has seen all the stuff that they do. And I did an event with a short film that I just co created about the bias against blindness, and hiring people that are blind. And after the film, people that have watched, I mean, elected officials that I know very well, incredibly smart, successful. People were coming up to me saying, Oh, my gosh, I had no idea that blank, people could do all the things and I recite, but you you had two examples in front of you for two decades. How is that possible? I guess they figured my kids were some anomaly or I was constantly opening doors for them. I don't know. But they were blown away. And I was, it was a weird, I don't know what the word is for it. I have to have to go into chat GPT to give me some words for this. But it's it was like angry and happy at the same time. They're not angry, astonished. Yeah. And happy at the same time that the 20 Minute. Video got through to them. But I thought how could you not know. But that's that is how it is?
 
</strong>Michael Hingson ** 32:22
Well, you know, and I joined the National Federation of the Blind in 1972. It's a consumer organization, I'm sure you've heard of it. And it does a lot of things. But even with a lot of blind consumers, who have adopted a philosophy that blindness isn't the problem, we are not having a lot of success, at changing people's attitudes, not nearly the success that we have to have, in order to truly make it possible for us to have the same opportunities as everyone else. And the consumer organizations can help they do help. The National Federation of the Blind, and its legal efforts, changed the insurance industry so that blind people could buy insurance, you know, back in the 1980s, no blind or other person with a disability, physical disability could buy insurance because the insurance industry said you have a higher mortality rate, you're a higher risk. And wow happened was that somebody came along and said, You do everything based on scientific data and evidence, Where's the proof? And they said, Well, we have it, but they could never produce it because it didn't really exist. It was all based on prejudice. So by around 1985, legislation had been passed in every state saying you can't discriminate unless you got the proof. But the fact is, it was still there. There's still the attitudes and even that didn't deal with it. And I think part of the if I were to say one thing that doesn't happen that needs to really make a difference is we've got to become more part of the conversation, the whole human dialogue. And we're just not even some of the so called Disability experts. Don't push enough. We need to be in the conversation a lot more. Oh,
 
<strong>Kristin Smedley ** 34:14
I 100% agree and and we also need to be in every facet of life that sighted people are in right I think that's why I'm so passionate with, with stories with with, especially the children's book that I just put out and film and Hollywood, I tell you this, I put a post on Twitter, or x, whatever it's called these days. Yeah, I'm just gonna go with Twitter. Another story. Oh, my. Anyway, I put a post about my son Mitch, who's home for the summer from college. In our home, we are addicted to the show suits. I don't know if you follow that show.
 
</strong>Michael Hingson ** 34:56
I don't I've heard of it. I gotta watch it.
 
<strong>Kristin Smedley ** 34:58
I gotta Oh my gosh, one Now it's on. It's on Netflix. And we're we're rewatching the whole series. We watched it through COVID. And now we're rewatching it and it is I mean, it's attorneys and it's it's egos and it's just great. We love it. And we all have our favorite characters will Mitchell who just turned 20 years old, literally bounced, like jumped out of his stool. He sits on this little this funny little stool, the cracks, we have this big, tall 20 year old with an attitude right sits on this little stool in front of this giant TV and is glued to the show, jumps off the stool and bounces into the kitchen yelling mom. Netflix put audio description on suits. Yeah, he you would have thought that he just got like his the the bike he always wanted for Christmas, you know, like he was so excited. So I put a post out on Twitter that said, Oh my gosh, that feeling when your son bounces in the room and I put a thing about how him announcing that Netflix, put audio description on suits. And I said, Thank you so much Netflix, for being inclusive, whatever. I did a hashtag that the suits, I didn't realize how passionate the suits community is about that hashtag. It is now I think it's at 7000 people it's reached, people went crazy. We didn't know that was a thing. Oh my gosh, tell us more. What is audio description. And then um, that was like this teachable moment. But people have absolutely no idea that something like that is out there. But it also, you know, it went back to my point of when people that are blind are involved in all facets of life. That's when the education really starts to spread. And that's when perspectives are shifted. And that's when I see the bias disappear. I mean, my when my boys oh my gosh, I will never actually I'm writing the screenplay now for the moment. And I just wrote out the moment, the scene that we experienced when Michael told me, he wanted to play Little League baseball in our town when he was nine. I mean, he was playing blind baseball in the city. And but he was going to public school. And he wanted in on those lunchtime conversations where all the kids are screaming at each other of whose team cheated in which arm sock and all that stuff, right? And he's like, I want to play baseball, I said you do play baseball. And he's like, No, I want to play baseball here in this league where all my friends play. And when I walked up on registration day to baseball registration. When I talk about this, I should actually have like a button I hit with music that's like, you know, it's more than Disney World and all these happy cheering people that are there for registration. And Michael walked in with his white cane and said he wanted to play baseball. And as grouchy and grumpy as the Commissioner is of a person, I will give them the credit that he did give it some thought and long story short, Michael ended up on a baseball team. And in his second year, they won the championship like they were the worst team in the league and came back and won the championship and, and he was an all star and led the team in RBIs. And there was a dad that I knew was not happy. Michael was on that team at the first practice that came up to me after that championship when and he said, he said Kristen, you know, when all of our kids started this season, and came together, they were all just a bunch of spoiled kids to get everything they want. And he said one by one, your son changed all of them. And that changed all of us and watching him has been phenomenal. And I thought that's what it is. It's it's when it's when we're out in the world in all facets of life, doing life, that we change those perceptions and those biases. So so I want people that are blind and visually impaired and their parents and everybody around them, get out there in the world. And like you said, be in the conversations be in the experiences. And if we can, if we can multiply that then I think that we can really get rid of this bias a lot faster.
 
</strong>Michael Hingson ** 39:11
So how did Michael play baseball? Well, interesting.
 
<strong>Kristin Smedley ** 39:14
Now I'm in so many conversations, you know, in the ENI stuff and workplaces and we keep saying reasonable accommodation. I'm like what I didn't know it was what we were I was asking at the time, but it was reasonable accommodations I we weren't changing rules. We didn't change much. But he was able to hit off a tee now this is 910 11 year olds, they were they were kid pitching hit off a tee. And he played in the outfield with another with another guy. That guy would feel the ball and Michael had to throw it in to where the play was okay. Then I I've actually spoken at some sports stuff. And you know on the topic of parents and and sports I say I always say listen for coaches. If you have problem with parents and vocal parents and how, you know, parents have become a nightmare at youth sports, get a blind kid on your team. Because when Michael we get the ball when that guy would hand it to him in the outfield, he had to listen to one voice to know where to throw the ball so that the kids learned quick and they shut the parents down even quicker. No, but as soon as he got that ball, it would be silent. And one person if the kid if the play was at second, that kid would stand there and call Michael's name, and he could throw that ball to him on a dime. It was really cool. Now, for people that are listening or thinking, Okay, at this point, you know, Michael's nine and a half 10. And I'm saying to him, you have to hit off a tee he did not he did not initially, he wasn't on board with that. He was like, no one's hitting off a tee. That's, that's, that's stupid. No one, there is no tee. In this in this league, I want to swing at the pitchers like everybody else. And it was an interesting conversation that night that I said, you know, you can do that if you're against the tee. And you think that that's what you should be doing. But let's think about this. Those I've seen in this age group pitch, there is no consistency. It's not like it's gonna they're even going to try to help you out and direct that pitch, you know? And I said, and you still don't, we're not changing the rule, you still only get three strikes and you're out water. And Michael's a very scientific, math minded kind of kid. I said, what's the probability that you're going to hit that ball with that kid pitching it. So then he went into a whole thing about velocity, and oh, my god, he like nerded out on science about the ball not moving and an object not moving. And I was like, guess what I've turned his light off. I'm like, good night. We'll talk about this tomorrow. And the next morning, we sat there eating breakfast. And he said, he said, I'm not happy about having to hit off a tee. But I don't want to, I don't want to let the team down. And I don't want to be that guy that they can count on will be an out every time I get to the plate. So he did, he had to set up the tee on his own, put the ball on there. And and he got, you know, if there was if he missed it three times, he was out. He never did miss three times he got on base almost every single time he actually led the team in RBIs. That very first season and I said you know you didn't contribute by hitting a home run. But you sure did set everybody else up to cross home plate.
 
</strong>Michael Hingson ** 42:33
I presume he had to practice a lot though, to be able to hit it and make good contact.
 
<strong>Kristin Smedley ** 42:38
Oh, oh my gosh, the practice. And I will say this for parents that are listening. We did I want to make sure I re emphasize he did start in blind baseball. Like he had people that were trained in how to teach a blind child baseball. So he knew the mechanics of swinging the bat connecting with the ball, throwing the ball, like he knew all that. And then we just did I mean, I played softball, my whole my whole childhood. So I have some skill there. And we just practiced and practiced and practice and we would get to the games early and run the bases run the bases just so we had that memory of where the those bases were, when he ran his his coach the first year this guy Rich, who was absolutely tremendous. He didn't he just he was on board with everything. But he did not want him out there running on his own and having a sound box or something at the bases. That was where he drew the line. He was like he was too nervous. So I said okay, you know, he was on board with everything else. Let's let's not have them have a stroke here. Let's Okay, so rich would run with them. But as Michael got more and more confident and really knew where those bases were, he was getting faster and faster. And then there was fewer so play in the one game, and it was a tight game. And the kid the kid just clocked this ball and everyone on base Michael was at first the bases were loaded. Now they're running and they're rounding the bases. And Michael enricher running and they turn third and Michael just he just guns it for home and he outran rich so and then all the parents instead of cheering for Michael they were cheering for rich to run faster.
 
</strong>Michael Hingson ** 44:20
Well, you know Rich needs all the help he
 
<strong>Kristin Smedley ** 44:22
can get to was so funny. It was so quiet. And then he looked like we were like, oh god, somebody better get rich some oxygen and I'm like, You think maybe it's time that my
 
</strong>Michael Hingson ** 44:34
zone? Yeah. And what happened?
 
<strong>Kristin Smedley ** 44:39
He did what he ended up doing he would go to like second and just call his name once but he was he hadn't he had a valid concern. He was nervous that if Michael You know, yeah, would do it himself and was on second waiting for a hit. He would never be able to duck. If the ball was coming at him and we didn't I didn't want to rely on on a nine year old to be standing there and tell him So we just had to coach out of the base and it worked out just fine.
 
</strong>Michael Hingson ** 45:02
And, you know, we get back to the whole discussion that you sort of alluded to a reasonable accommodation there. The reality is that there's no reason not to allow for accommodations to permit people who are different than we to be able to perform the same thing. And, again, we we really, collectively, I think, misjudge it a lot. But the fact is that Michael obviously proved he could do it. Now what admits do, did he play baseball or any of that?
 
<strong>Kristin Smedley ** 45:39
Oh, he sure did. He a few years later was on the exact same team. So that was Michael for his first season. The second season is when they won the championship. And I remember watching the whole thing unfold. And then when the whole town was on our sideline, watching and everything that happened, I thought, oh my gosh, this this is like, this is like the feel good movie of the year. And I would talk about I'm like, I gotta make this into a movie. Mitch played a few years later, this same orange Mets team, we are Phillies people, the fact that I have had two kids on teams called the Mets was brutal. But anyway, he was on that team. And, and he won the championship. Also, Mitchell was a completely different. He's a completely different kind of kid made a completely different impact, equally huge impact. But he was they had to figure out real quick about him running the bases because he wanted to steal second, he didn't want to just run the second one, there was a hit. Yeah, he wanted to steal bases, he figured out he was actually the fastest base runner on the Team Mitchell is quick. And he has an even if it's even possible, and even better spatial memory. Or maybe because he has this little see had this little sliver of vision in the in the right corner of his right eye. And if he tilts his head, just so and he was so much smaller and closer to the ground, maybe he was able to navigate the bass line a little better. But he did the same thing. He hit off a tee. And he played the outfield. And I have this I have this incredible picture of him and his best friend Nick, on that team. And Nick's dad was the coach Mitchell, you know, Michael and Mitchell and Shay achieve everything they want in a day. Right? Michael will do it all by himself. I mean, if he was he was moving in Florida the other day, and I swear he was going to try to figure out a way to get a U haul on his own because he did not want to wait for somebody, right? He does, as much as he can all by himself accomplishes everything. And he's exhausted at the end of the day. Mitch uses every ounce of charm, good looks everything to get people to do things for him to accomplish once and he's so he's so crazy with it that that when they would him and his buddy would come in from the outfield. I have a picture of it. Mitchell would hop on Nick's back like Oh, Nick, my legs are tired. We've been out here the whole day. Give me a ride. And he could run with Michel
 
</strong>Michael Hingson ** 48:10
blindness issue? Nope.
 
<strong>Kristin Smedley ** 48:14
It's a laziness issue.
 
</strong>Michael Hingson ** 48:17
Now Oh, my goodness Michael doing today. You said Mitch was in college still. Yeah. Michael
 
<strong>Kristin Smedley ** 48:23
Michael graduated Penn State last year. And you know, I had said that one of my things I thought about was summa cum laude. And sure enough, he was summa cum laude from Penn State. And he had two majors, two minors and a business certificate. There were a couple of semesters that he took 28 credits, they now have a law and Penn State you can't do that. I said, if I get a second tuition bill, that they think there's two of you, you're gonna have to stop doing this. But he's, he was a communications and, and audio engineering, double major. And now he's at Disney. In, in a situation where it's only Michael, I always say I'm coming back in my next life is my son, Michael, because things work out for him in ways that are just unbelievable. But he My mom always says Michael wakes up every day expecting it to be the greatest day and everything to work out. And sure enough, that's what happens for him. But he started with Disney in the live entertainment, doing sound design and things like that. And then he had an opportunity to slide over to working in contracts, and he eventually wants to go to law school and be in copyright law and stuff like that. So he went, he's like, Oh, I could try that out for a little bit. So they're holding only Michael. They're holding his position, the first position while he tries the other one for six months and then decides what he wants to do. In this day and age where 70% of this community is unemployed. People aren't even going to work companies can't get people to work. And then they say to Michael Michaels, like I want to try this and you want to hang on to that. position in case they don't like it. And they said, sure they're loving them down there.
 
</strong>Michael Hingson ** 50:05
You know, you're speaking of Disney and you're talking about descriptions, descriptive audio descriptions. We got the Disney Channel, my wife and I signed up for Disney in 2019, because we wanted to watch Hamilton. And I assumed that it would be audio described and it was, but before I watched Hamilton, I decided, I want to go see one of my favorite Disney movies, if they haven't the sign of Zorro, which goes back to I think 1959 with Guy Williams. And it was audio described, Disney has done a wonderful job of putting in audio descriptions on everything. I haven't watched Davy Crockett yet with this, Parker, but I know it's going to be audio described. Oh, man, it's really amazing that they have done such a tremendous job of putting audio descriptions on the things that they do, which is wonderful.
 
<strong>Kristin Smedley ** 51:00
Oh, yeah. Well, he Michael said they are they are so majorly focused on accessibility and all that they're doing now, especially at the parks, and he's on committees and, and all kinds of things working on his ideas for it's actually how he got the job. He in his interview, you know, there's the whole thing in the blind community, whether you disclose or don't disclose your blindness in the interview. And I said to him, I go, of course, that we were coming out of the, you know, we were in in zoom times coming out of COVID, when he had that interview, and I said, Of course you it's your luck that you get to do a zoom interview, and they will never know Michael is very good at at setting up the camera and the lighting and looking straight on. So there was nothing to tell anybody physically, visually, that he's blind. And I said, Are you going to disclose you're not and he was like, I have no idea. And he was five minutes before the interview, he still wasn't sure what he was going to do. And it just, uh, conversely, he called me afterwards, he said, Well, I made the person cry. And I said, Oh, my God. He said that they he went, they went through all the technical questions. And then there was something to the effect of, of how can you make Disney an even better company? Or what can you really bring to the table, something along those lines? Well, I told a story about growing up. We used to go to the Disney Parks every year. And he said, one of the biggest reasons he loved going to the Disney Parks is that they thought about kids like him, they thought about people that access the world differently. So he could have a phenomenal experience just like his sighted friends, and they could talk a lot about everything that they got out of being at the parks, he didn't feel like he missed out on anything. And he said, he said but also, knowing what I know now and and, and the things that I know professionally, we can make it 10 times better for all abilities, disabilities, all different ways that people access the world. I mean, he said it much more eloquently than that. And it was absolutely magnificent. And, and he ne harped on the fact that it was because of his blindness, that he'd be the biggest asset because he really knew that the couple of tweaks that they needed to do. And then this woman ended up in tears because she said she had never heard somebody so passionate, and so confident that they could make the changes that would enhance the company. And she was in full belief that that would happen. So after he tells me this whole thing I said I'm so what you're saying is you disclosed.
 
</strong>Michael Hingson ** 53:34
It has always been a debate. And I realized, well as back in 1989. I had owned my own company for four years selling CAD computer aided design systems to architects. I didn't need to work the system. All I needed to know was how to work it. And I decided though eventually I was going to go back into the workforce. So my wife and I were looking at jobs, and we found this great one that sounded perfect. And we talked about do you say you're blind or not. And finally, I went off and I wrote a cover letter. And I decided I'm a sales guy. Sure I should be able to talk about and so I wrote, in the cover letter, I said, the most important thing that you need to know about me is that I'm blind. And the reason that's important is because I have as a blind person, have had to sell all of my life to convince people to let me buy a house, take a guide dog into places because we didn't have the ADA back then rent an apartment, go into grocery stores or do anything else that I wanted to do. So do you want to hire somebody who comes in for eight or 10 hours a day? And then they go home because the job is over? Or do you want to hire somebody who truly understands sales for the science and art that it is and sells 24 hours a day as a way of life? And I got the job because of that
 
<strong>Kristin Smedley ** 54:46
that's that's what I love. It's it's it's so many and I was I was the same way for so long until recently looking at it as Oh, I got it. I gotta convince these people that this It's okay. And my kids are okay. And it's going to be just I gotta convince them to give them the chance now I'm like, chance. Are you kidding me? Hiring someone like, like, my Michael gives you the competitive edge? I'm like, exactly. They've got skills they've been practicing oh my gosh, when everyone was talking about being resilient after COVID Michaels like if I hear resilient, one more stinking time, he's like, we have been resilient 57 times a day since the day we were born, like, oh my gosh, it was so funny. He's like, Oh, this 82 People are being resilient. Now.
 
</strong>Michael Hingson ** 55:32
It's a beautiful thing. You know, and we, we keep hearing, and I heard it so often after September 11, we got to get back to normal. And it took me a while to realize that's ridiculous. We can't get back to normal or it'll happen again, normal will never be the same. And I hear it after COVID and everything else. And we, we really need to, to look at things differently than we do. And we need to give everyone the opportunity to use their gifts, to be able to to thrive as much as they can. We talked about conversation, one of the things that I think we knew need to do collectively is to change words we use. I've never I've learned not to be a fan of the whole concept of blind and visually impaired. And I and I realized that my problem with visually impaired after thinking it through was twofold. One, just because I'm blind I'm not visually different visually has nothing to do with that's what the experts did, to screw it up and impaired compared to what why do I need to be compared with eyesight? So I believe that blind low vision is a much more accurate terminology. Deaf people realize that some time ago they will bristle or maybe eliminate you from the world. If you say hearing impaired, for the very reason, you know, visually impaired is is a horrible thing. But that continues to promote the attitude that we really need to change.
 
<strong>Kristin Smedley ** 56:56
Yeah, I 100% agree. And actually, when I'm when I was writing my children's book last summer, I wrote it and then it just came out a few months ago, I have a friend that was my educational consultant on it in terms of words and language. And it's geared specifically for first graders for six year olds. It's best not well, actually, it was funny because it was at school, it was this is how I love looking back on my journey and seeing where everything just aligned beautifully. And this is why I had said earlier, I really pay attention now when things happen to take it all in so that I don't have to wait 10 years to see the gain, as opposed to the loss. So yeah, when I was getting so frustrated in my work with with my first book, thriving blind was wonderful. I mean, it was, you know, 13 people that were role models for me and my boys, I'm sharing with the world. And so that opened a lot of doors to a lot of stages and a lot of conversations. And then you know, with the this unemployment statistics, and I do the short film to convince companies and adults, I felt like I've just I've worked 24 hours a day. And I'm still kind of banging my head against the wall trying to change the biases of adults. And I said to myself, What if the bias never happens in the first place? What if What if kids come into the world with a whole different story about blindness, just like the kids that grew up with my kids, those kids that grew up with my kids, they're out in the world, they'll meet a blind person, and I'm certain that they're like, what football team? Were you on? What position? Did you play in baseball? You know, how many college degrees you have, they have a whole different view of blindness than the rest of the world. So I said, How about if we did, if I do a children's book, that we tell them from the very beginning that differences so it's not that they don't matter? It's that it's what makes you unique, and it's what's inside of you and what you believe about yourself, is what matters because the world is going to tell you a whole bunch of different things. And so to the point of my educational consultant she was looking at it as making it educationally sound for to be in schools and align with curriculum and all that kind of stuff. But we went through every single word to make sure that every single word was empowering and not you know, there's no you don't the word disability isn't even in the book its abilities we say we all my the words are it's in first person about the child telling themself all this and it's about my abilities make me who make me me. It's there's nothing about this in there.
 
</strong>Michael Hingson ** 59:43
Well, what I've also realized is that there's nothing wrong with the term disability. It's a characteristic and the reality is disability doesn't need to mean lack of ability and sighted people Have as much a disability as blind people, except that since Thomas Edison invented the electric light bulb in 1877, we've covered up your disability by making sure that you have light everywhere you go. But it doesn't change the fact that it's there. And we really don't deal with with the whole issue at all. But you know, I was in a hotel in March, and then the power went out. And so when it did, of course, everybody started to scream because they couldn't see and they were grabbing for their phones and flat or looking for flashlights, and all that proves my point. The fact is that disability doesn't mean a lack of ability. And we all have that characteristic, in one way or another. And it's high time that we start to move away from thinking and just because some people's characteristics are more visible than others, that they're less than we are, that's just not true. Yeah.
 
<strong>Kristin Smedley ** 1:00:54
Yeah. And honestly, when that message was delivered to my Michael, by way of Eric weimarer, the mountain climber when he was Michael was six, when he met Eric Eric had just come off Everest, back then. And was was being honored in the city of Philadelphia with this big award. And I took Michael down there to meet them. And I'm looking at my little Michael, right, and his little suit, he was he was short for his age. And I watched his, I watched the moment of him talking with Eric and realizing in his own little mind, oh, my gosh, this blind guy is the coolest, he's just like me, he just did the coolest thing. And I've never heard I've never, he never met a sighted person that climbed Everest, you know, we've never met anybody that cool. And this guy happened to be just like him. So in that moment, at six, Michael believes that anything was possible for him. And he listened Eric talks in the speech that he gave, and in the conversation with Michael, it was all about the tools that he had to, had to figure out like he was in full responsibility for, he took full responsibility to achieve that goal. And it was all on him to achieve it, and he believed he could do it, and he found people to help them. That was the message that Michael got that day. And it never wavered. It has never wavered in his mind that he, he believes that things are possible for him, he just has to go get the tools and build a team and do all the things. So I thought, Gosh, I need all six year olds, whether they're blind, sighted, deaf, whatever, to understand that, or to at least get the correct story. That what they can do in this world is up to them, not what other people think about them. And let's let's change that and put the correct story out with the little kids because I'm tired of changing adults minds. Much harder work, it's much easier. And because I taught first grade and was like, I was like a Broadway show with some of the books that I really love. But this book is just like going on a bear hunt, you know, and you're all these actions, and you're meeting these cool people. And then you don't even know that they're blind until the end of the story. Like it's just, you're riding a skateboard and, and you're climbing a mountain, you're painting a picture, like it's just really fun stuff. Because I also I feel like so much of the information that's there for people to get educated about blindness is boring, or it's like heavy, right? Like, it's, it's a lot for people to take in where I'm like, why isn't it just part of the regular story? You know, it's just a regular story happening. And oh, by the way, here's the tools that they use to be able to do that. Because they don't, they're, they don't use their eyes to see like, no big deal. No, but let's talk about that. You know, like, it's just simple and fun. And let's change the story from like I've been saying from the youngest sets of eyes. Is there an accessible version of the book? It's only printed in an accessible version. It's in print and Braille. It's in print in Braille. Yeah, that's the only format we're doing it in right now. Which is incredibly expensive. So we're doing a whole new campaign for that. But where's
 
</strong>Michael Hingson ** 1:04:11
it available in Braille?
 
<strong>Kristin Smedley ** 1:04:13
It's the website what I can be is up to <a href="http://me.com" rel="nofollow">me.com</a>
 
</strong>Michael Hingson ** 1:04:17
Got it? You might there there are organizations like <a href="http://bookshare.org" rel="nofollow">bookshare.org</a> that could also put it out and on demand Braille if that helps. Yeah, you
 
<strong>Kristin Smedley ** 1:04:27
know what, I'm thriving blind is in Bookshare I have to reach out to them and and get this in there. There's an imagination storybooks I don't know if you've heard of them. They're now doing a they do. It's their their stuff is just incredible. It's a video of the book with audio description and narration. And you cannot also order download the, the, what do you call it the BRF file. Well, the other thing with the book because it's not only in print and Braille, all of the all of the illustrations were done by a low vision and colorblind artist, and all of them have in Braille fixture descriptions in the text.
 
</strong>Michael Hingson ** 1:05:12
Okay. That's, that's still pretty cool. And I'm glad that you're, you're doing what you can to make it accessible and available, which is, which is great. So what other kinds of projects are you working on?
 
<strong>Kristin Smedley ** 1:05:25
Well, we've had, we've got a busy summer that we're stepping into here, Mitchell and eyes and he's home for the summer, we're recording the audio version of thriving blind, he's doing all the guide chapters, then I'm doing everything else. Half the chapters are women half or guys, and he's recording all the guide chapters. And then me Michael and Mitchell are working on getting all the Michael's got this idea that he says is so simple, it's ridiculous. To have all of the sports stadiums, be able to for a person that is blind to tune in, let me let me get the wording right. Tune into the live broadcast in real time, right, because it's driving them crazy. Some of the gains of one Phillies game, Mitch and I were at last year. The the audio was 15 seconds delay. Yeah. Makes it Mitchell can't stand to be half a second delay from anything. Yeah, I know what he means. Oh, my he was losing his mind. So so that sparked us to say what, what's out there? So Michael looked at it all and knowing what he knows from the live entertainment industry, he says it's a very easy thing that we'll be able to tap into.
 
</strong>Michael Hingson ** 1:06:36
It's easy to do if they'll do it. I mean, I know why the delay is there. But by the same token for having a special process to be able to be there right on time. For some of us, it's pretty valuable. I think it's I think
 
<strong>Kristin Smedley ** 1:06:53
we're hoping to get that in play before. Before we get to an Eagles game, we shall see. But then the big one is Michael and I are working on the screenplay for the baseball. The two we're combining the two seasons in one you know, for the purpose of storytelling. To get that message out there in a big way about I thought, man, you know this this baseball sports, that's a that's a commonality that you get a lot of people understand that and then when because I'm telling you for years now, every every time I mentioned him playing baseball in speeches or wherever I am, always that's where people stop me. Wait a second, you know, okay, we understand that blind people can do it and they can be attorneys, and we got you they can do all the things but baseball like yup, with the reasonable accommodation? And like Yeah, I think that that's going to be one of those big game changers and really starting to open people's eyes and minds to stop looking at it the way you've been looking. I keep saying news the true story of blindness out there. There's too many false stories out there way
 
</strong>Michael Hingson ** 1:08:01
too many. What is this is the succeed without Summit. And when will that be happening?
 
<strong>Kristin Smedley ** 1:08:06
Oh, the succeed without sight Summit, we have that on December 2 hard to get through thriving blind Academy, this will be the fourth one, the first one I did during COVID just to figure out a way to continue getting people motivated to get out there and live the lives of their dreams. We have now been in last year's was six continents, 27 countries 1000s of people. And we do it all on Zoom. It's one whole day of it's like it's a balance between some practical like this year, we're gonna have a whole session with a parent that did homeschool a parent that sent their kid to a school for the blind and a parent that sent them to a public school and compare and contrast like those kinds of things. And then also really fun speakers. Clark Reynolds, the blind artist from London always comes in and Wales the crowd with all of his fun stuff. And then we're going to be doing some some some kind of behind the scenes, very real conversations of real struggles that that folks are going through with college and how they figure them out and follow on people's journeys. So that'll be really fun. Yeah,
 
</strong>Michael Hingson ** 1:09:19
that sounds it. Well, if people want to reach out to you and learn more about what you're doing and maybe get advice and and your assistance or maybe want to help, how do they do that?
 
<strong>Kristin Smedley ** 1:09:30
Well, I am on pretty much every social media platform you can also find everything I do at Kristin <a href="http://Smedley.com" rel="nofollow">Smedley.com</a> families and individuals impacted by blindness that are looking to take the next step forward to get into the lives of their dreams and take the wheel of their own Drive. Can look at thriving blind <a href="http://academy.org" rel="nofollow">academy.org</a> and I'm a Kristin at thriving blind <a href="http://academy.org" rel="nofollow">academy.org</a> Shoot me an email, and Smedley is spelled s m e d l e y, and I'm Kristin with an I N.
 
</strong>Michael Hingson ** 1:10:04
Right, Kristen? Well, perfect. Well, I really appreciate you taking the time to be here and to talk with us. And needless to say, you can imagine I love having this conversation and we should do another one and go into it further. Maybe get Michael and or Mitch to come on Mitch can't be lazy though. But it will be fun.
 
<strong>Kristin Smedley ** 1:10:23
Oh, he loves being on camera and on the mic. Although, yeah, he's he's got radio show so he could talk all day.
 
</strong>Michael Hingson ** 1:10:31
We should, we should talk about it. Well, I want to thank you again. And I hope all of you enjoyed this listening to us today. Love to get your comments, please feel free to email me Michaelhi at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a>. Michael hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Please, wherever you're listening, we would appreciate a five star rating. We'd love those and we value your input and comments. If you know someone else who want to be a guest, please let us know. But we also just want to hear your thoughts about today. And Kristin, same for you if you know other people who we ought to have as a guest on the podcast. really would appreciate any thoughts and suggestions that you have. But I want to just thank you one more time for being here.
 
<strong>Kristin Smedley ** 1:11:22
Oh, thanks so much for having me. Thanks for having this platform where you are also sharing the true stories of blindness. Love it.
 
</strong>Michael Hingson ** 1:11:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mom, Teacher, and Advocate with Kristin Smedley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/27cf4534-20ce-4f6e-bbed-ed575d8d1b6a.mp3?source=rss&amp;ext=asset.mp3" length="853009" type="audio/mpeg" />
<itunes:episode>187</itunes:episode>
</item>
<item><title>Episode 186 – Unstoppable Business Coach and CEO with Rick Franzo</title>
<guid isPermaLink="false">https://pinecast.com/guid/f6de051a-d39a-441b-bf83-1e5d97f01676</guid>
<pubDate>Fri, 08 Dec 2023 10:00:06 -0000</pubDate>

<itunes:duration>01:03:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/51652b10-8c78-49e3-aa69-d3857b554501/UM186-Rick_Franzo-Coverart.jpg" />
<description><![CDATA[<p>This episode of Unstoppable Mindset has been a long time coming as when we tried to record it in June, tech issues got in the way and cut us off after ten minutes. Rick Franzo was kind enough to reschedule and now you get to hear the results. Rick never completed college and instead was drawn to a career in Radio. After five years he progressed to working in the grocery business as a buyer and also he worked in other positions.
 
Like other coaches, he discovered that he had an aptitude for listening and helping people to solve problems and dilemmas. Along the way, however, his life took an unexpected twist when he learned in 2009 that he had an enormous brain tumor. While the tumor was not cancerous it was so large that it applied significant pressure on his brain, and he was given only two or three weeks to live. After living through a ten-and-a-half-hour operation to remove the tumor and a third of his skull he underwent rehab where he was told he would never walk again. Six weeks after going into rehab he walked out of the center. Rick credits this experience with helping to make him more empathetic in working with clients. He since has been diagnosed with two additional noncancerous tumors one of which is small and still in his head.
 
Rick will tell us all about these experiences and he will discuss in his view what makes him a better result of what he has faced in life. I rarely have experienced such a refreshing and unstoppably positive attitude as what you will hear from Rick Franzo.
 
 
<strong>About the Guest:</strong>
 
Rick Franzo is an award-winning and nationally recognized business coach and the CEO of Hannah HDA Corp., a firm that serves small and medium businesses and larger corporations’ level up, get unstuck and generate more revenue, and build smarter, more effective teams. Rick has over 30 years’ experience in organizational performance, product acquisition, merchandising, leadership and people management, culture change and employee motivation. Rick is a 3-time brain tumor survivor (all non-malignant but invasive) and his book, “How Horseshoes Saved My Life”, chronicles the first 2 tumors.  Rick is a nationally and internationally recognized leader in the brain tumor community for support, awareness, and fundraising for research.  His Facebook support group “Brain Tumor Talk” is the largest general brain tumor support group on social media in the world with over 15k members from over 50 counties worldwide.  Rick has lived in the Poconos his whole life and is married to his wife Debbie for 35 years, they have 3 adult kids, a grandson and 2 rescue mixed doxies, Rosie &amp; Arlo.
 
 
<strong>Ways to connect with Rick:</strong>
 
Facebook Book Page: <a href="https://www.facebook.com/profile.php?id=100064070316943" rel="nofollow">https://www.facebook.com/profile.php?id=100064070316943</a>
Facebook Business Page: <a href="https://www.facebook.com/gcpoconos/" rel="nofollow">https://www.facebook.com/gcpoconos/</a>
LinkedIn: <a href="https://www.linkedin.com/in/rick-franzo-52948b26/" rel="nofollow">https://www.linkedin.com/in/rick-franzo-52948b26/</a>
Instagram: <a href="https://www.instagram.com/growth_coach_poconos/" rel="nofollow">https://www.instagram.com/growth_coach_poconos/</a>
Book Website: <a href="https://braintumorbook.wordpress.com/order-book/" rel="nofollow">https://braintumorbook.wordpress.com/order-book/</a>
Growth Coach Website: <a href="https://www.thegrowthcoach.com/poconos/" rel="nofollow">https://www.thegrowthcoach.com/poconos/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome to unstoppable mindset where inclusion, diversity and the unexpected meet and I have to tell you a story about the unexpected. Our guest today is Rick Franzo, and Rick and I were originally supposed to talk to each other on June 22. And about 10 minutes into our conversation suddenly everything disconnected. And I thought I was just telling Rick, what happened was that I had to for another purpose activate a VPN at the beginning of the day to do something. I forgot to deactivate it didn't think it would be an issue but it was an issue because 10 minutes into our conversation, the VPN cut us off go figure that anyway. So now we get to do it again, giving you the full scope of honesty in the world. So there we are. And Rick, welcome back. I gotta say to unstoppable mindset.
 
<strong>Rick Franzo ** 02:13
Thank you, Mike, pleasure to be here.
 
</strong>Michael Hingson ** 02:15
Well, we'll just have to start over and have fun again. So that's what we'll do. So tell me a little about you starting starting out the young Rick and all that sort of stuff.
 
<strong>Rick Franzo ** 02:27
You only Rick I don't know how much time do we have? So go ahead. I'll I'll make it brief. I'll give you the Reader's Digest condensed version of it. So originally from the Poconos, still in the Poconos all my life. I have a wonderful wife of over 35 years Debbie, and three wonderful grown children and we're just living life and everything is great here. So watching the Poconos transformed from a honeymoon area to a kind of a family staycation area that is close to New York City. Philadelphia, Baltimore, things like that so plenty to do here in the Poconos. It's beautiful here in the mountains.
 
</strong>Michael Hingson ** 03:12
Yeah, it is really nice to be in the Poconos. What What town are you actually closest to?
 
<strong>Rick Franzo ** 03:17
Alright, so I'm in Paradise Valley. I'm about four miles below south of Mount Pocono. So that's the heart of the Poconos.
 
</strong>Michael Hingson ** 03:29
We we spent time my wife and I when we lived in Westfield going through and being involved in the Poconos and and had a lot of fun, and stayed in places in New York, like the sag of Oregon and St. George and had a lot of fun there as well.
 
<strong>Rick Franzo ** 03:44
Nice. Excellent. Yeah, we're close to a lot of different places for sure. Yeah.
 
</strong>Michael Hingson ** 03:49
We've We've always enjoyed our time in the New York area, although my wife was a native of California, and I was born in Chicago and moved to California when I was five. So she would never let me call myself a native, that's okay. But still, she was a native and always wanted to be back in California. So after September 11, we ended up having an opportunity to come back to be with Guide Dogs for the Blind and took it because as I tell people, I was much more interested and excited in selling life and computer technology. And that's what we got to do. Rice. So it worked out. It worked out pretty well.
 
<strong>Rick Franzo ** 04:29
I have to say, yeah.
 
</strong>Michael Hingson ** 04:34
Well, so you you are in the Poconos. Did you go to college or do any of those kinds of things?
 
<strong>Rick Franzo ** 04:42
Yeah, I went to East Stroudsburg University State University and I worked as a radio disc jockey so I was on the air on an am station it was a dawn to dusk station WPC N and I was on there for about five years and I have about 10 And years total of radio experience, my very first business was a mobile DJ business. And so I would do weddings and school dances. And one of the first gigs I had was at a local dairy farm for their Christmas party. And I didn't know what to expect. We were at a fire hall. So I hold all my equipment, and I went there. And I started to play music. And they started to serve dinner, it was about 536 o'clock and late afternoon, early evening in December. And all of the people there it was a lot of farmers that were there they ate, and I thought I was playing music until 11. And by 630, everybody had eaten, and they had maybe some presents, and they all left. And I was like, Is it me, but these are farmers, they're up at two, three o'clock in the morning, you know, milking the cows, or, you know, whatever it is farmers do. So I wrote back, I drove back and I was fairly dejected. I said, Oh, my goodness, this is never gonna work. But it was just the farmers. It wasn't me. And, you know, the whole dynamic of their lifestyle. So I had a very successful career as a mobile disc jockey as well. And that really translated into a lot of my public speaking that I do right now. So it's really interesting. Now, you know, some things from the past kind of blend in with things that are happening in the now. When
 
</strong>Michael Hingson ** 06:24
you did radio, did you make recordings ever of what you did and go back and listen to them to see how you could improve or make your your show better?
 
<strong>Rick Franzo ** 06:34
I did. And I don't have any of those recordings we did back in that day. Right? I sound like Charles Ingalls from Little House on the Prairie. So back in the old days, right? We did things on reel to reel. Yeah, we did things on cassette. So I would record myself on cassette, and then re listen and see where I had to improve. But I don't have any of those cassettes anymore. I don't know where they went. But maybe they oxidized I don't know. But it was really interesting. We used to do commercials and things and the jingles. And it was really a great time one of the best times in my life and so glad I had the opportunity to do that. It was really a cool thing. And I still see some people that were in radio with me at the time, and I see them on a regular basis. So it is pretty neat. I
 
</strong>Michael Hingson ** 07:25
did radio in college and did a little bit of professional radio on a radio station up where my parents lived in Palmdale, but mostly did radio in college every Sunday night. My first quarter of doing radio was the last quarter of my freshman year, we had our station in a small room at the Physical Sciences building. And then over the summer, I think it was someone broke in and stole the board and all of the technology including the tape deck, so I then decided to go get into and I had done a couple of them in my first quarter. But then I decided to start a show in the fall six to nine every Sunday called the Radio Hall of Fame when we played old radio shows, and I had to ride a bike over to the station with my Wallen sack, tape recorder. So we had a recorder to play the reel to reel tapes on because there was no longer any tape machine. And our engineer had built a temporary replacement board until we could afford to get new stuff. So isn't adventurer doing that and then the station moved over to the University Commons from the physical sciences also because they needed the space. But it was an adventure lugging a tape machine for most of the year over to the place where we had the station to be able to connect it and do the show. So you know a lot of adventures I think my favorite story still is that my guide dog at the time, Squire and I, after one of our shows were standing outside and a couple of our friends were with us people from the station and we were standing there and one of them said squire is staring at a cat that is slowly slinking across the the patio, the whole deck where we were, and the cat slowly came up. Touch squire on the nose turned and ran. And the squire didn't move. Oh my goodness, it was so funny. He just just sat there is a golden retriever and would not have done anything to that cat loved friends. So I'm sure he was going What was that all about? But I did that show for Well, five years plus, every Sunday and I'll actually say almost six years. It was a lot of fun. You Yeah, radio is fun. And I listened to myself. And actually, when I became program director insisted that everyone listened to their own shows. And I was of the feeling and of the mind that if they listened, they probably improved because some of them really needed it. And I was so very amazed at how much they improved. Some of the people ended up going into radio. Full time somebody went to work for NBC and some went into other kinds of endeavors where they did a lot of public speaking and so on. But listening to those recordings helped. I've got a few of mine. We got to interview one night, Daws Butler, who is the guy the voice of Huckleberry hound, and Yogi Bear and did a lot of stuff with Stan Freeburg. Wow. And he came down and spent three hours with us and that was a lot of fun. And I still have the reel with that on it. I have to take it out.
 
<strong>Rick Franzo ** 10:50
That's pretty neat. The people that you meet, right, yeah.
 
</strong>Michael Hingson ** 10:55
Yeah, it was a lot of fun. Definitely.
 
<strong>Rick Franzo ** 10:58
I don't think I interviewed anybody that was no nobody that was really famous. I met famous people here in the Poconos because they would come here, either on vacation, the boxers used to come here, before big fights and train at some of the resorts up here. So we had like Sugar Ray, Leonard Lewis, and I've met them and so it was pretty neat. I
 
</strong>Michael Hingson ** 11:20
met Sugar Ray Leonard at a speech he gave for a company I worked for he came in and did a motivational speech. And it was okay, as I think back on it, but I got to meet him and when they took pictures and all that stuff, so it was kind of fun. Yeah. Very cool. Yeah. So you went off to college? What'd you get a degree in? So
 
<strong>Rick Franzo ** 11:40
I went to college, I never got my degree, I got a fine job in radio. There you go. Vacations major. So I said, What do I need college for? Right, real smart. And so I left college, went and did a radio career, and did my, my mobile DJ business. And then I started a family and just started to work in the management and the grocery industry. And that's really where I made my, my living was being a buyer and a person that was in charge of people in the grocery industry. But I also changed a little bit, I did some work in corrections, I was a corrections officer in a prison. And I worked at that same university as a buyer in the bookstore for 11 years before I started my own business.
 
</strong>Michael Hingson ** 12:28
So being the big time radio personality that you were to Debbie fell in love with you after hearing you on the air and she decided to come meet you or what?
 
<strong>Rick Franzo ** 12:36
No, no, it was a
 
</strong>Michael Hingson ** 12:39
great story. That would have been, that
 
<strong>Rick Franzo ** 12:41
would be a great story. Now. You know, we met actually, through her sister, and so was a radio station. event. It was an air band contest at the college. And she was there and we had met and we started to date and the rest is history. That was 1985.
 
</strong>Michael Hingson ** 12:59
She didn't keep calling you up and say Play Misty for Me or anything like that.
 
<strong>Rick Franzo ** 13:03
Yeah, we weren't
 
</strong>Rick Franzo ** 13:09
like that. But it was we finally Karen
 
<strong>Michael Hingson ** 13:12
and I finally watched that movie with Clint Eastwood. It was pretty interesting. Nice.
 
</strong>Rick Franzo ** 13:18
Clint Eastwood movies. Yeah.
 
<strong>Michael Hingson ** 13:19
Well, that's pretty cool, though. You since 1985. We got married in 1982. Okay, unfortunately, lost her just last November. But, you know, she's around watching. And if I, if I screw up, I'm going to hear about it. I'm sure. You're gonna watch your P's and Q's. That's exactly right. 40 years of memories and marriage, of course. Yeah, for sure. Definitely.
 
</strong>Rick Franzo ** 13:40
But yeah, the DJ was fun and things like that. But, you know, we moved on and did different things. So when I worked at the college, it was time to, you know, do something for myself. So I decided to start my own business. So
 
<strong>Michael Hingson ** 13:54
you went into the grocery business and all that, and were there and so when did you go off on your own? So
 
</strong>Rick Franzo ** 13:59
I was a baker, and then I went into management. And then I was a seafood buyer. And then I was a trainer and a coach for new managers. And that was really a great evolution and then just went to do buying in the bookstore for the college and worked there for 11 years. So then I just decided that the time was right, to follow my passion and really monetize what I like to do, which was help people and so I bought a franchise and became a business coach. When did that start? 19 or I'm sorry, 2018. Alright,
 
<strong>Michael Hingson ** 14:38
so you've only actually been in your own business as such for for five years, but obviously a lot of a lot of coaching experience and all that before then. Right? Definitely. And what you didn't know Debbie taught you? No
 
</strong>Rick Franzo ** 14:52
doubt, no doubt, but I got really I cut my teeth so to speak, and the brain took or community, when I was kind of, really, after my surgery got involved with people that were in similar situations than I was, and started to really connect with them and kind of mentor them a little bit and, you know, got part of that community
 
<strong>Michael Hingson ** 15:19
will tell us a little bit about that, because you've actually had several bouts with brain tumors and so on over the years. Yeah,
 
</strong>Rick Franzo ** 15:25
and never cancer. I want to make that clear. But because of my experience in corrections, I did security at a ski mountain here in the Poconos. And at the end of the season, we had a barbecue at one of the people's houses, and I was playing horseshoes, and I lost all strength and coordination in the right side of my body out of nowhere, didn't know what was happening. So it scared me enough for me to go to my doctor, I went to my doctor, he did some physical tests and said, Yeah, you've got some weakness on your right side. You know, we'll send you for an MRI. So I went for the MRI, and they said you should know in about a week or so. And they call me the next day at work. And they said, Mr. Franza, we usually don't make this type of call. But you have an enormous brain tumor. And we have a neurosurgeon from a large hospital. In the area here today, you have a one o'clock appointment, we'll see you then. And I just the phone, I was like, Well, I'm dead. I don't know anything about brain tumors, I just thought they were all cancer. And so I was finished. So I made the drive home and told my wife, and we went to the doctor. And they said, the brain tumor that you have is enormous. We don't believe it's cancer, it would have killed you a long time before but you have about two weeks to live because we feel that the pressure is what's going to kill you. So they put me on medication and anti seizure medicine. And they said we're going to do surgery in three weeks or less. And in less than three weeks, I had 10 and a half hours of surgery, and a spoiler I lived, but
 
<strong>Michael Hingson ** 17:13
I was wondering if we were doing this sort of remotely? Yeah.
 
</strong>Rick Franzo ** 17:15
Okay, kinda surreal, right, the matrix, but they couldn't save my skull. So a third of my skull was all titanium. And I came up paralyzed from the waist down the collateral damage from my, you know, quote, unquote, benign brain tumor and the pressure. So I spent eight days in the hospital, and I went to rehab. And my goal was to walk out of there, and nobody believed it, because it looked impossible. But, you know, I became laser focused, and, you know, very, very humbled and lucky and blessed that things connected. And through the hard work of the therapists in six and a half weeks, I walked out of there with leg braces and a walker, but I walked out. Yeah.
 
<strong>Michael Hingson ** 18:04
Still, that's really the important thing. And it's interesting, we so often just underestimate the power of what our brain can do. And you were focused, and you were intent on doing it. I keep flashing back to Christopher Reeves, who always said, I'll walk again, someday, the only the only difference was, you had a specific plan, and he raised funds, and his journey wasn't able to be fulfilled. But you, you were so focused, that you obviously brought it about, and I'm sure that that had a lot to do with you walking again.
 
</strong>Rick Franzo ** 18:38
I think mindset had a lot to do with it. I think also, you know, just just things connecting, we know so little about the brain surgeon. So, you know, I appreciated that nobody could tell me if, you know, I was gonna walk again or not. There's people that have, you know, such traumatic injuries, no matter how much they try, you know, and how positive their mindset is. They're not going to walk again. But, you know, it's all about, you know, having that hope, right? Hope is is a real thing. It's tangible, you can wrap your arms around it, and hope doesn't always mean that you're going to survive, but hope actually gets you to that next level, and maybe it'll help somebody else that's in a similar situation. So hope is absolutely a real thing and not false hope or toxic hope, or, you know, over positive hope or anything else, just straight up hope. Well,
 
<strong>Michael Hingson ** 19:36
and clearly that working. So when did you have the initial brain tumor surgery?
 
</strong>Rick Franzo ** 19:42
I had the brain tumor surgery in June of 2009. Okay.
 
<strong>Michael Hingson ** 19:49
And you have had to deal with that since also, haven't you? Yes,
 
</strong>Rick Franzo ** 19:55
yeah. So I got diagnosed with a second brain tumor in In 2011, that still there. And then another type of brain tumor, and 2017. And the one that was in 2011, they marked as residual and it's been behaving itself, the newer one, still not cancer, but made me deaf in my right ear, took my balance away. So I was walking and following. And so I had radiation on that, and 2017. And then as I started my business, I was doing outpatient physical therapy, so that I couldn't, I didn't fall every time I was walking, so much of the time, I'll use a cane when I'm out, especially in somewhere where I'm not really familiar. But other than that I drive and live a fairly normal life.
 
<strong>Michael Hingson ** 20:43
Well, it's, it's interesting, do they have an explanation as to why you are getting so many tumors and no, I'm certainly grateful for it personally, why they're not cancerous.
 
</strong>Rick Franzo ** 20:54
There's, there's no explanation, they don't know if it's hereditary. Nobody else in my family has had it. There's no known cause for brain tumors, there's no effective screening for brain tumors and brain cancer, there is 130 different types of brain tumors and brain cancer. So making accurate diagnosis is our it's very, very difficult. So they call it an orphan disease. But almost 800,000 people in the United States live with just in the United States live with a primary brain tumor, that's a tumor that starts in your brain and stays they're not talking about other tumors that metastasized to the brain, which are, you know, the ones that are most common that do that are long in breast cancer, they, they have the most propensity to go to the brain.
 
<strong>Michael Hingson ** 21:45
Well, so, so my explanation is as good as any is it's just an attention getting device on your part, right? Well, it's
 
</strong>Rick Franzo ** 21:52
a kind of get out of jail free card, right?
 
<strong>Michael Hingson ** 21:54
Yeah.
 
</strong>Rick Franzo ** 21:55
You know, a little tumor humor never hurt, I get it, I'm one of the best things is being able to speak and, you know, bring awareness, and, you know, support people and, you know, just just be part of that, that community, it's a club that nobody wants to be a part of.
 
<strong>Michael Hingson ** 22:12
Yeah. Well, and it so greatly enhances you, because it helps you, since you clearly have chosen to do it, tell stories about it, and you use it to, to more make your life something that people can relate to, although we certainly don't want people to have brain tumors, but still, you dealt with it. And you have continued to not only live with it, which is kind of negative, but overcome it and move forward, which is really the important thing. So how are you involved in the whole issue of the world of people with brain tumors today? Because I know you're doing a lot more. You are part of a big Facebook group. And what else do you do with that? Yeah,
 
</strong>Rick Franzo ** 22:57
I found that a Facebook group called Brain Tumor talk. And it is now the largest general brain tumor support group on social media on the planet. There's over 15,000 people from about 50 countries, give or take, I wrote a book, I do public speaking, I had a radio show for four years from the college that I worked at, called Brain Tumor talk worldwide radio show, just really humbled that I'm able to be a mentor for the American brain tumor Association in Chicago, and mentor other people that have brain tumors. So, you know, recovery happened, because it just did. But you know, what I did with everything else was a choice. And, you know, being the CEO of my own corporation, and, you know, doing something that I love every day, that's a choice. And, you know, if somebody tells you, you can't do something, look at you, I'm speaking to the choir. But, you know, absolutely, that isn't true.
 
<strong>Michael Hingson ** 23:55
Yeah. And I think all of us face challenges. And it's always a question of how we decide to deal with the challenges. It's like anything, and you clearly have made it an extremely positive thing that is worth talking about, and clearly is worth talking about. And it helps you. I assume you go in regularly to get checkups to make sure that nothing else is happening with the tumors. Yeah,
 
</strong>Rick Franzo ** 24:23
I go every two years to make sure that everything up there is behaving itself. And so far, so
 
<strong>Michael Hingson ** 24:29
good. So they grow slowly. Yeah, they're
 
</strong>Rick Franzo ** 24:33
slow growers. So again, there's no reason why I get them. There's no reason why anybody gets the, you know, a brain tumor. We just don't know what the cause is.
 
<strong>Michael Hingson ** 24:47
So the one that you got in 2011, has it grown or does it grow at all? Or is it just a
 
</strong>Rick Franzo ** 24:51
table? It's just kind of sitting there? It's just kind of sitting there? Yeah. Which is, you know, that that unwanted neighbor in your head? You know what I mean? We can't evict it. So we do what we got to do with it. So it's not causing any kind of, you know, drama or trauma in my head. So they remove it. They I'm sure that they could, but that isn't really an option. It's not harming anything. So we're not adding value. No. And you know, as as we, we get older, these types of tumors tend to calcify. So maybe it'll just calcified and go away. It's not very large. So we'll see what happens.
 
<strong>Michael Hingson ** 25:31
Being blind my whole life, I have developed cataracts on my islands is in so on. And I asked a doctor once that just happens because of no use, right? And I asked an ophthalmologist once should we remove them? And he said, Well, we could not sure that there would be any value in doing it. Because it's not going to make you see which I didn't think that it would. But I didn't know whether there was any value in it. Actually, what brought the discussion up was because when I get eye exams, in order for them to look at the retina, for normal people, they can do it by dilating the lens and or the eye and so on, and they can see through the lens, but with cataracts, they can't. So they actually have to do an ultrasound of my eyes in order to see what's going on at the back. Interesting. And, and so they do, and it's fascinating. It's, it's different, certainly doesn't hurt, but it's, it's different. I'm glad they have the technology to be able to do those kinds of things.
 
</strong>Rick Franzo ** 26:29
Absolutely, you know, you don't realize what you have, and until you pretty much lose it. You know, again, you've been through so many things, but so many other people have. And a lot of times people will say, Well, I haven't had it as bad as you brick, but it's personal to them. So there's not any kind of levels, nobody has it any better or worse than I do or you do, or anybody else. It's personal to whoever it is that is dealing with it. And it just is, you know what you do with what you got?
 
<strong>Michael Hingson ** 26:59
That's right. And there's no reason not to do anything you want with what you got. Right?
 
</strong>Rick Franzo ** 27:04
Exactly. I don't lead off with a brain tumor card. But you know, it is part of my story. You know, it isn't, it doesn't define me. But it is part of, of what I do. And a lot of the coaching that I do the business coaching is almost like the therapy. So the therapist couldn't sit up there that, you know, helped me sit up, they couldn't walk for me, but they had to show me a strategy so that I was able to go and do it for myself. And that's very similar to what I do as a business coach, I see things from, you know, the outside looking in where the therapist did as well. And all we have to do is give the strategies, and so long as somebody is coachable, they'll move on it. And
 
<strong>Michael Hingson ** 27:49
that's really the key is that they need to be able to be coachable, which means they need to be willing to, to deal with it.
 
</strong>Rick Franzo ** 27:57
Yeah, and not have somebody solve their problems for them. Like I said, the therapist couldn't walk for me, I can't do the business for the people who I coach, they're the experts in their business, on the expert at seeing some maybe gaps or blind spots that they have, so that they can level up. And most of the time, it's just a slight adjustment, and maybe just a little bit of different mindset. And you know, some things maybe that they aren't aware of that. It's hard to see the forest through the trees, when you know, you're right in the middle of things. So they get through, you know, the chaos of a working day or a year and they don't know what to do. What would
 
<strong>Michael Hingson ** 28:41
what would you say the differences between a coach and a therapist because they are two different kinds of positions?
 
</strong>Rick Franzo ** 28:47
Well, if this was COVID, I would say nothing. Because there were so many people it was it was a rough time for everybody. I don't have the wherewithal to be a therapist, I'm a very good listener. But other than that, I think that I can't give strategies except on things that I know. Therapists are very good listeners. But they have that specialized training. So it's kind of same circus, different 10. But what I do is I craft strategies, therapists craft strategies, I went to a neuropsychologist because I was having panic attacks. And I didn't know how to deal with it. And it was really because of my brain injury. And he gave me strategy specific to people with brain injuries. And so I'm able to do that with people that are in business. And so it's kind of similar, but I'm not a therapist. I'm not a I'm not a mentor. You know, I'm simply a coach. And you know, that's enough.
 
<strong>Michael Hingson ** 29:49
Yeah, what I've been told by some is that what a coach does is not solve problems, but he helps the person actually seek out and identify The challenge is and helps them to move to discover what the solutions are for themselves. Exactly. Yeah,
 
</strong>Rick Franzo ** 30:08
we in a nutshell, that's exactly what I do. I can't solve their problems because, you know, if I, I'm, I'm there to go and help them identify the problems. But again, the therapists couldn't walk for me, I can't go and swing a hammer or tell them how to, to do something, I can suggest things. But really, I'm there to help them almost like a sports coach. Right. So Michael Jordan had a coach, the coach didn't go and shoot the baskets, but he would identify some things that maybe could help them to be more effective. And that's the same thing that we do.
 
<strong>Michael Hingson ** 30:44
Do you play horseshoes anymore?
 
</strong>Rick Franzo ** 30:45
I do. Wish you pets here. I'm not good. At. But I do play horseshoes. Yes. But
 
<strong>Michael Hingson ** 30:55
at least you're able to go out and have fun and do that some more. Yeah, it's been too hot.
 
</strong>Rick Franzo ** 31:00
So really played this year? So much, but because the heat really affects me.
 
<strong>Michael Hingson ** 31:06
Yeah, it's way too hot to be outside for any of us given? I think so I made 90s in high 90s. And then you got places like pour Phoenix, which is just done. Its 19th day over 110. I can't
 
</strong>Rick Franzo ** 31:18
even not for me, even though it's a dry heat.
 
<strong>Michael Hingson ** 31:22
Yeah, even though it is a dry, it's still it's really hot. That's just kind of crazy. Absolutely. How do you think the whole experience with brain tumors and also now with the Facebook page, and getting to interact with so many other people, how has all that affected you as a coach?
 
</strong>Rick Franzo ** 31:43
I think it, it caused me to have more empathy, I think that the whole experience did. So if I didn't go through what I went through, in 2009, I probably wouldn't be a coach. And if I was, I wouldn't be a very good coach. Because I feel that I, I really lacked empathy. And I, I feel that that's the greatest gift that this gave me was that sense of empathy. So I feel that it helps me to be more present more effective, and more real with people.
 
<strong>Michael Hingson ** 32:20
I know, for me, I tried to be empathetic. And if I get messages from people that I'm not, then I always need to go back and look at that, because I think it is very important to be empathetic. That doesn't mean that you necessarily agree, but you can certainly understand where people are coming from, and you can help and interact with them, and approach them where they are, as opposed to where you think they ought to be.
 
</strong>Rick Franzo ** 32:45
Exactly. I mean, and that's the whole, you know, basis of what I do is, it's not my plan, right? I'm not a consultant, I meet them where they are. And that's where we start to work. And there's no one size fits all, we kind of take it as it is and, you know, let it flow and let it go. And, you know, crash strategy based on because everybody's different, right? Everybody has different heredity background, they have different role models, different experiences, things like that. So we have to kind of dig in and find out where they are, and where they want to be. And just get their from point A to point B. And sometimes they're just stuck and we help them to get unstuck.
 
<strong>Michael Hingson ** 33:27
So you mentioned empathy, what are some other important traits or qualities that a good coach should have? Patience,
 
</strong>Rick Franzo ** 33:32
definitely patience. And be a good listener, not just to listen to respond, but again, listen to understand, and, you know, absolutely, don't go in with any kind of preconceived notions, or just just really listen to what it is that people are saying, and kind of take it from there. If we listen and give somebody an opportunity to speak, they're going to tell you everything that really you need to know to help them. Yeah.
 
<strong>Michael Hingson ** 34:06
And I have found that even in sales and I, as you may know, and listeners hear now, I've been in sales, most all of my adult life and both in terms of selling high tech, but even philosophy and so on. All we can do ultimately is really present things to people they need to learn to accept it or, or decide to, to think about accepting it. And I believe what my best sales guy ever said to me, which is the only thing I can sell is myself and my word. And all the rest is stuff so selling products and all that that stuff that's not really selling because the customer needs to want to buy it but it also has to be the right product and part of what I need to do, as he always put it is sell the right thing or tell them We can't do it, which is always a great way to establish a better relationship with your bosses, but it's still the best way to go.
 
</strong>Rick Franzo ** 35:06
It is right. You know, you have that, that that mantra that you're going to do the right thing for people, for sure. And, you know, it's like Simon Sinek says people are gonna buy from who they like and who they trust. And, you know, we're not just selling things, we're not selling services, or products or widgets or anything else. We're really selling the benefits of what it is and how it can help them. Specifically, we're selling a transformation, whatever that is, whether it's pasta, or whether it's, you know, some sort of sales process. Yeah.
 
<strong>Michael Hingson ** 35:42
And I think that, it's important to recognize that it's really all about trust, first and foremost. And whatever we do, and it's the same with you, as a coach, it's all about trust, people aren't going to listen to you, if they can't find that they can trust you, which gets back to the empathy thing, again, in part, and just you as a listener, establishing a relationship with them.
 
</strong>Rick Franzo ** 36:08
It's, it's really transformative, because I actually choose the people that I work with. So as much as they, you know, kind of screen me, I screen them to make sure that we're a good fit, if I'm going to be dealing with that company, or that person, or we're going to be interacting and building a relationship. For a year or more, I have to make sure that when I get up in the morning, I say, Well, you know what, this is going to be a great day, I'm meeting with Michael, not what I had today, Michael, eight o'clock, great. I don't know what I'm going to do, maybe I better have a little barbershop my coffee a little bit. So that, you know, I have that latitude that I can really be choosy on who I deal with. And they can as well. And every one of my clients and referral partners and people that I network with, and people that I surround myself with, are very fortunate to have all of them,
 
<strong>Michael Hingson ** 37:06
I think you hit it right on the head, though, it's all a matter of choice. And no matter who you're working with, you have the ability to choose how you deal with that situation, which is really the way it ought to be. And we should, we should choose to be more positive. And it's it's unfortunate that so often, too many people just look at only the negative side of things, which gets very frustrating after a while
 
</strong>Rick Franzo ** 37:31
does but you know, sometimes people can pick themselves up by their own bootstraps. And, you know, it is a choice. But sometimes circumstances kind of prevent that from happening. And I can be empathetic to that, too. And, you know, it's really, I'm very non judgmental about that, where before I was, you know, what are you doing, you can do this and everything else, maybe they can't?
 
<strong>Michael Hingson ** 37:59
Or maybe they haven't discovered something that they need to discover. And to be able to do it. And then of course, that's your job to help them see if there's something to discover.
 
</strong>Rick Franzo ** 38:08
Yeah, absolutely. And sometimes there isn't.
 
<strong>Michael Hingson ** 38:12
And sometimes there isn't, which is also okay. Or we need to understand that that should be okay to believe that and and recognize that. Yep, absolutely. What do you what do you do to help or to work with people who have a hard time achieving their goals, we all are here about setting goals and, and deciding what we're going to do and set a goal to do this. And so um, but a lot of people have a lot of challenges achieving goals. So how do you help people like that?
 
</strong>Rick Franzo ** 38:41
Right, really kind of dig in and find out, you know, what makes them them, right, to establish what their need is, and you know, how they actually learn. So I try to keep things again, it's it's almost cliche, like I'm explaining to a fifth grader, not to talk down to anybody, but to make sure that my message is being received clearly, and without so much collateral stuff that's going on. So I break it down. And I do it, I compartmentalize things and structure it so that almost in a SMART goal way. So it's specific, measurable, attainable, realistic time bound, so that we have really good strategy, not just throwing up things against the wall and seeing what sticks. And if we have a process, then that's half the battle right there. But it's a process that fits them not a cookie cutter one size fits all, because everybody has different businesses, they have different backgrounds. They have different structure for their business, different personalities, especially. So we really have to go and understand first and foremost, how to communicate with them, how to go and build that relationship and how to listen to what it is they really want and need and what the difference is between between those two, I'm
 
<strong>Michael Hingson ** 40:01
sorry. And the neat and exciting thing about that is that you get to learn as you go along because you meet these people who may have experiences that are different from you. And they help you grow every
 
</strong>Rick Franzo ** 40:15
day. Every day, there isn't a day that goes by that I don't learn something new.
 
<strong>Michael Hingson ** 40:21
I have always felt during this podcast that if I'm not learning at least as much as other people learn, then I'm not doing my job. And I don't know what I'm gonna learn. I don't know what happens on on every interview. And that's what makes it fun. It's all about they're not interviews, they're conversations, but it's so much fun. And I want to learn and get to learn so much. It's really a great blessing to me, as far as I'm concerned. But it's
 
</strong>Rick Franzo ** 40:44
all about building relationships. When we first spoke, we This isn't like the third time that we're speaking, the first time. You made a reference to Young Frankenstein. No, no,
 
<strong>Michael Hingson ** 40:55
no, no, no. Frankenstein. Frankenstein.
 
</strong>Rick Franzo ** 40:59</p>
<ol>
<li>Right. Yeah. So and I got the reference immediately said, Okay, we're good.
 
<strong>Michael Hingson ** 41:09
That's Frederick Frankenstein.
 
</strong>Rick Franzo ** 41:14
One of the Great's so you know, it's always good to really kind of establish that relationship and relate. And it's so different in sales than it is from real life. Right? We relate, we establish the need. Sometimes we're helping people, we want to advance that solution that's custom for them. And then, you know, develop that commitment. It's almost like dating a little bit. But it's been 38 years since I went out on a first date. So I don't know what that's like anymore. But I imagine from what I hear that that's probably what it's like,
 
<strong>Michael Hingson ** 41:50
I know what it was like, when I went out on my first date with Karen, who I married. But I think again, that's my experience. And her experience she was in has always been in a wheelchair, I'm blind. And that's a different experience. And people who aren't blind or not in wheelchairs get exposed to and we all have different experiences. And that's okay. That's okay. Yeah. We, but we grow by really learning about other people's experiences where we can, and there's so much value in doing that. I was talking with someone earlier today, we were just discussing the whole topic of crisis management. And she was discussing the whole idea that, in fact, a lot of times, people become involved in crises with other people, because they just don't take the time to choose to understand or try to learn to understand true, which is a very fascinating and interesting and relevant way to put it.
 
</strong>Rick Franzo ** 42:54
During the pandemic, it was really interesting, because social media is an outlet where people feel that maybe other people don't see it, or that they can just kind of let their hair down, so to speak. But people in the community that I had considered to be pillars or strong leaders, they were losing it on social media. And it was really interesting. And a little bit unnerving to see some of the people that were, you know, supposed to be leaders or, you know, decision makers and things like that, that absolutely lost it during the pandemic. So, you know, even if you do, right, people are watching you. And so it was really important for that front facing to be calm, and, you know, make sure that you were steady because you're not going to be followed, or people aren't going to respond to you. If you seem like you're in chaos and a time of chaos. It
 
<strong>Michael Hingson ** 44:00
really does make life very difficult. When you start to see these people, as you say, who just kind of become unhinged. And you wonder, I really didn't know this person, what's the deal? What's going on here? And I agree, there are so many disappointing things that happened during the pandemic. And the reality is, of course, there's so many things that we don't have control over. And we don't learn how to deal with that, you know, we don't learn to deal with just what we have control over and just leave the rest alone. We think we should be able to control everything. And so one of the things I think about all those people on social media, not during the pandemic was they thought they had control over everything. And then suddenly it turns out, no, you didn't
 
</strong>Rick Franzo ** 44:48
know. Exactly. And, you know, it was a very, very humbling moment. Just to see some of these people that you know, were leaders in their industry or leaders in the community that they really didn't have the wherewithal to handle it. And so it was really important for everybody to really join together and, you know, trying to figure out strategies, so that we didn't, we didn't, you know, falter during that time. And the biggest thing that I did was make sure that I stay close to my network. And that was, that was very important, because we're not built as human beings to do any of this alone. We're very, you know, communal.
 
<strong>Michael Hingson ** 45:38
And unfortunately, so often, during the pandemic, people wouldn't come together, unless it was just within their network, but they wouldn't come together overall, I haven't seen that kind of behavior since September 11, when after September 11, we were so unified for a little while, then, things and cracks started to appear. But we were very unified for a while. And I really wish that that some of our leaders had taken more advantage of trying to keep that going. But they did, man.
 
</strong>Rick Franzo ** 46:10
Amen. Yeah, I, you know, it took something that devastating to bring us all together. And still, there was really no stickability to it. After a while you're right, it started to have cracks, and then it started to crumble. And,
 
<strong>Michael Hingson ** 46:26
and it should have been able to stay together. But people wouldn't do that, which is unfortunate. Now,
 
</strong>Rick Franzo ** 46:33
everybody has their agendas. And that's just, you know, the way that it goes.
 
<strong>Michael Hingson ** 46:39
So you deal with a lot of different kinds of things and a lot of challenges and so on, how do you stay motivated as a coach,
 
</strong>Rick Franzo ** 46:46
I remember where I came from. And I use that five, five rule where if it's not going to matter in five years, then don't give it to you in five minutes more thought, you know, I actually should be dead. So and, you know, again, singing to the choir, so every day is really a gift. And, you know, I try not to take anything for granted. And I do I slip and, you know, I find myself being involved in petty things or things that really don't matter. And again, that's just kind of how we're built. But I have to have the wherewithal to bring myself out of it. And remember that, you know, we are we can be bigger than that.
 
<strong>Michael Hingson ** 47:28
Yeah. And we do have the ability to be bigger than that, and, and should. And when we realize that, then we tend to be a little bit more motivated to move on.
 
</strong>Rick Franzo ** 47:39
Definitely, and to be humble. You know, it's tough for somebody in business to say they don't know something. And it's tough for anybody to say that they don't know something I'm not afraid to say, I'm kind of lost here help me. And before I had too much pride and ego to do that. But for me to recover. I had to take pride and ego and I had to kind of toss it there overrated. I had to be, I had to be coachable to be a coach. There you go.
 
<strong>Michael Hingson ** 48:13
It's again, a journey. It's a learning experience. And you had to be willing to learn and grow. Yep, it is. It is such a an awesome thing to you know, to hear you talk about these things and to see what what you're doing. You hold yourself accountable really well. And yeah, you do like any one, sometimes things happen. But when you're dealing with, with your clients, obviously there are a lot of times when you establish enough a relationship where you need to hold them accountable for something and how do you do that, while at the same time, being compassionate and supportive to them?
 
</strong>Rick Franzo ** 48:53
That's, that's kind of a fine line, right? So I don't tell them what to do. Right. But we'll look at things like what their goals are and what their key performance indicators are. And if they're not getting there, we have to kind of say, what is it that you want, right? It all comes down to the numbers in the end, but we don't even have to get there half of the time. We really part of the the whole dynamic of what I do is the accountability piece. And really, people want to be held accountable. They just aren't really able to hold themselves accountable. So I don't make it an attack. I don't make it like some sort of an intervention. It's absolutely, we're on the same team. I don't work for my clients. I work with my clients on a part of their team. And I'm just as invested in their business as they are.
 
<strong>Michael Hingson ** 49:44
And that's really the way it should be. I've always felt that when I have people who work for me, and that I work with. It's all a matter of having a team. And I always tell people my job is to help us figure out ways that I can add value to what You did make us successful. And I think that it goes beyond that. In terms of like what you're doing, because you want to make them successful, it helps make you successful. But everybody learns and grows. And it's the whole thing again, of there's no I in team, my favorite book, one of my favorite books about my favorite book, and the whole subject of team building and so on is The Five Dysfunctions of a Team by Patrick Lencioni. Have you ever read it? I have it. It's a great little book. It's a parable, mostly. And it talks about? Well, the whole premise is it's a company that's having a lot of problems, they bring in a new CEO. And she works to create the executive team into a real team because they weren't. And then it goes through a lot of the discussions about what makes a good team and the most basic thing that is talked about as the whole concept of accountability, and that everyone needs to buy into accountability, and needs to not only be willing to hold other people accountable, but be held accountable themselves. And it is important that we recognize that it's okay for others on our team to help hold us accountable. Because if they're doing it for the right reason, it's a very positive thing. Yep. Absolutely.
 
</strong>Rick Franzo ** 51:21
And it helps to create a better culture in that organization as well.
 
<strong>Michael Hingson ** 51:28
Yeah. But accountability can be such a wonderful thing. And you know, for me, and I joke about it with with the memory of my wife, and saying, If I do something wrong, I'm going to hear about it. If I don't hear about it from any other way, I'm going to hear about it from my own conscience. I've got 40 years of memories and 73 years of life that taught me how I really ought to be and how I really ought to behave. And if I can't do that, then there's something really wrong with me.
 
</strong>Rick Franzo ** 51:58
Mike drop right there. Amen. Yeah.
 
<strong>Michael Hingson ** 52:02
And, but I do know that she's up there, wherever she is. She's She's monitoring me. So, so far, I guess I've been doing okay. I guess. But, you know, we, we we do cope, and we we move on and do what we need to do? Absolutely. So you've got three grown children, any grandkids. One,
 
</strong>Rick Franzo ** 52:24
one grand run grandson, he's 14, who is very good at beating me and chess online. I haven't won against him yet. I think we've played about 25 times. I can't beat the kid. I don't know. It's a goal. It's a goal. And he's far more skilled. So every time he's like, you want to play it again. Yes. So you play for an hour. And I'm like, All right. I think that I've had my, my fill of defeat for today. Well, we'll catch you next week.
 
<strong>Michael Hingson ** 52:55
Have you asked him yet? What is secret is?
 
</strong>Rick Franzo ** 52:57
I haven't I don't want to know what a secret is. Well, no, you could win. Oh, I don't I want to get there on my own. I don't want to go there's no cheat codes here. No,
 
<strong>Michael Hingson ** 53:07
no, no, not cheat codes. Just secret of his skill. Oh,
 
</strong>Rick Franzo ** 53:10
he practices he plays all the time. He's he's definitely committed to, to what he does so incredible, young man.
 
<strong>Michael Hingson ** 53:20
Yeah. That's pretty cool. Yeah. And, and so does he live near you know, I'm probably not all my kids
 
</strong>Rick Franzo ** 53:29
live out west. I live here. They're their lives, took them out to the West Coast. And, you know, that part of the country, and that we always encourage them to do is they you don't want to do and they all, you know, drove across themselves to get to where they wanted to go. And they all lead very, very successful lives. And we're very, very proud of them. We talk to them all the time.
 
<strong>Michael Hingson ** 53:57
That's cool. So you have great relationships. And that's as good as it gets. We got to
 
</strong>Rick Franzo ** 54:02
visit each other. So it's all it's all good. It's very nice.
 
<strong>Michael Hingson ** 54:06
So you wrote a book, how horse you saved my life? Yeah. Are you looking and thinking about writing any other books,
 
</strong>Rick Franzo ** 54:13
I'm writing another book right now. And it's a little bit of, you know, part two of how he or she saved my life, because it was a tale of two brain tumors. And now there's three, and really blending in some of the business lessons that I've learned and some servant leadership aspects to it. So it's going to be I don't have a name for it yet. But it's going to be a good book. It'll be a short book, like the first one. It'll be an easy read, and very relatable for everybody. And you don't have to have a brain tumor or disability to understand what it is and so that's, that's going to be what it is. I don't have a date for it yet. It's TBD. All right. I've been kinda I've drawn another direction. So I haven't put the time into it that I wanted to. But maybe by the end of the summer, I'll be a little farther along than I am now.
 
<strong>Michael Hingson ** 55:08
Now your first book, did you self publish? Or did a publisher do it? I self published it. Okay. And the second one will probably be the same way.
 
</strong>Rick Franzo ** 55:16
It well. Cool. Yeah.
 
<strong>Michael Hingson ** 55:19
Well, that's, that's something you know, I think we all have stories in us and the self publishing has come along, that makes it so much easier to be able to write and publish a book if we get to the discipline of doing it, or maybe work with someone else to do it. But the fact is that I would love to see more people tell their stories. That's one of the things that we try to do on unstoppable mindset is at least talk about the stories.
 
</strong>Rick Franzo ** 55:44
Now, what an incredible platform that you have, right? Well,
 
<strong>Michael Hingson ** 55:48
it's it's a lot of fun. And it definitely keeps us busy. And at least in the air conditioning during the heat.
 
</strong>Rick Franzo ** 55:57
Yeah, absolutely. I mean, you seem to pump out a podcast a week, if not more, we're doing
 
<strong>Michael Hingson ** 56:02
two a week now, which is really pretty. Yeah. Which is really pretty cool. And definitely enjoying it. And I enjoy so much getting to meet so many people with diverse backgrounds and diverse stories to tell. And people always say, well, who's your audience and I just keep saying, the audience's anyone and everyone. It's a very diverse audience, we're not dealing with a specific agenda, we really want to give people the opportunity to tell stories. And that's what makes it so much fun to do.
 
</strong>Rick Franzo ** 56:34
Very cool.
 
<strong>Michael Hingson ** 56:36
So I love it. I can't complain a lot and five minutes, I want to work at it and nobody listens. So there you go. I'm glad that you're doing another book. And the coaching is going well do you coach people all over the world are all over the United States all over the
 
</strong>Rick Franzo ** 56:51
United States. And so not all over the world yet. But we have coaches that are in 1513 or 15 other countries. And so we have a pretty, pretty broad network, and what a bunch of, you know, really great coaches we have so definitely something to learn, we usually all get together once a year, we got together in Dallas last year. And it was it was a great experience. So
 
<strong>Michael Hingson ** 57:18
how many of you are there?
 
</strong>Rick Franzo ** 57:22
About 150? Give or take a coach or two? You know, domestically and internationally?
 
<strong>Michael Hingson ** 57:31
That's pretty cool.
 
</strong>Rick Franzo ** 57:32
Yeah, absolutely.
 
<strong>Michael Hingson ** 57:33
So you said it's a company, I guess that's everyone has their own franchise within the company. Right.
 
</strong>Rick Franzo ** 57:39
So I have my own corporation. And, you know, we all run our business, as we as we would kind of, you know, there are some things that we have to do that are universal, like our strategic mindset. But really, we have the latitude and the flexibility to, you know, kind of run our company the way that we want to, and use the materials and the coaching that we get, you know, how it serves our clients best?
 
<strong>Michael Hingson ** 58:04
Yeah, and again, that's the thing, you've got 150 or so people who have all these diverse backgrounds, that can help teach you and that you can help teach as well, which really is a wonderful opportunity and set of tools to take advantage of. Definitely,
 
</strong>Rick Franzo ** 58:23
definitely, no, it was very fortunate that I ran across the growth coach, and I encourage, you know, other people to, to really look into the franchise model because it's really a perfect model, you're in business for yourself, not by yourself. You don't have to make the mistakes or reinvent the wheel. They have everything really structured and figured out. You just have to commit to making it happen for you.
 
<strong>Michael Hingson ** 58:52
That's ultimately the real issue anyway, right?
 
</strong>Rick Franzo ** 58:55
It's sure it's
 
<strong>Michael Hingson ** 58:57
so if people want to reach out to you, how do they do that? They can go
 
59:01
and they can reach out my website is <a href="http://thegrowthcoachpoconos.com" rel="nofollow">thegrowthcoachpoconos.com</a>. And all my information is on there, my phone number, my email, and everything else. If you have a brain tumor, you can check it out on Facebook. It's called Brain Tumor Talk. And you just have to answer some screening questions. And you can find me on Facebook or LinkedIn.
 
</strong>Michael Hingson ** 59:23
Which are LinkedIn name. Saying Rick Franzo Oh, Rick Franzo? Yeah. F r a n, z o. You got it. There you go. And Rick is R i c k. I got that
 
<strong>Rick Franzo ** 59:34
part. Yeah, you got that part.
 
</strong>Michael Hingson ** 59:38
It's not Igor. It's Ichor. Hi, Glen. I go well, I really have enjoyed this and we got through it this time, which is great. That's
 
<strong>Rick Franzo ** 59:47
great. Yeah, absolutely. I was waiting for the next glitch but didn't happen. So
 
</strong>Michael Hingson ** 59:52
now I had faith this time. We don't have the VPN running. So I had full faith that we were going to do fine and that nothing was going to stop So your faith got us through war or something. I hope so I like to think so anyway, but I really appreciate you coming on. And I appreciate you listening out there. And I'd love to hear from you. I'm sure Rick would love to hear from you. If you need a coach or just want to chat in any way, feel free to reach out to Rick, I'd love to hear your thoughts about today. Please feel free to email me at Michael m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And it's m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. If you would please give us a five star rating. I would appreciate it. Rick would appreciate it. We love hearing your thoughts. So don't hesitate to give them. And if you know someone else who you think we ought to have as a guest on unstoppable mindset. Please reach out to me and provide introductions, Rick, same to you. We're always looking for more guests. So if you think any of the people from growth coach who want to come on are able to do that would love that as well. But I want to thank you once more for being here and for making this a delightful day for us.
 
<strong>Rick Franzo ** 1:01:15
Thank you so much. It's been a pleasure and an honor and I'm humbled to be here today. Thank you so much, Michael.
 
</strong>Michael Hingson ** 1:01:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Business Coach and CEO with Rick Franzo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f6de051a-d39a-441b-bf83-1e5d97f01676.mp3?source=rss&amp;ext=asset.mp3" length="44456427" type="audio/mpeg" />
<itunes:episode>186</itunes:episode>
</item>
<item><title>Episode 185 – Unstoppable Marketing Consultant with Chris Burns</title>
<guid isPermaLink="false">https://pinecast.com/guid/ba046471-2df1-43b0-a716-eddf2dc9fe68</guid>
<pubDate>Tue, 05 Dec 2023 10:00:10 -0000</pubDate>

<itunes:duration>01:03:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e2c909b6-b800-40f5-8ccc-bd03efbe3ddd/UM185-Chris_Burns-Coverart.jpg" />
<description><![CDATA[<p>I have been a sales professional for most all of my adult life. I love having the opportunity to discuss both sales and even more marketing. Chris Burns is an unstoppable marketing consultant by any standard. During our time he discusses marketing trends and talks with us about what works in marketing today and what does not work. As he points out, marketing is ever-changing and to be the most successful in marketing whatever you need to market you need to change as well.</p>
<p>Chris offers many insights into marketing not only through social media, a popular method while not always as beneficial as one might think, but he also helps us understand that our own mindsets offer one of the most important things to align with moving forward to be successful. My last question to Chris addressed the issue of what business owners should start doing now. His answer, “Just do it”. Don’t think and analyze everything or you will probably never move forward.</p>
<p>Our conversation was fun, but Chris offered many ideas and thoughts we all can use to make our businesses and even our personal lives better. I hope you enjoy Chris and will reach out to him.</p>
<p><strong>About the Guest:</strong></p>
<p>My name is Chris and I'm a marketing consultant. I help businesses differentiate themselves and stand out in a crowded field. My approach…….. make things simple and easy. I’ll make it so easy, you’ll be excited to manage your own social media. And, because you’ll be generating results, it’s going to be fun.</p>
<p>About Me:
I’m a serial entrepreneur, author, adjunct professor, digital marketing coach, podcaster, consultant, husband, and father of 3. I know, it’s a lot but it's helped me develop a strong yet diverse skill set.</p>
<p>I’ve worked in marketing for over 20 years. I’ve also been fortunate to help hundreds of businesses including my own scale by doubling down on digital. That success all starts by helping businesses differentiate and stand out rather than blend in. I also believe strategy and execution are the elements missing for small to medium-sized businesses.</p>
<p><strong>Ways to connect with Chris:</strong></p>
<p><a href="http://www.linkedin.com/in/chrisbburns" rel="nofollow">www.linkedin.com/in/chrisbburns</a>
<a href="https://www.linkedin.com/company/89743350/admin/" rel="nofollow">https://www.linkedin.com/company/89743350/admin/</a>
<a href="https://www.youtube.com/channel/UCqB5cUBiCGpkkX7QQ3GCfNA" rel="nofollow">https://www.youtube.com/channel/UCqB5cUBiCGpkkX7QQ3GCfNA</a>
<a href="https://www.tiktok.com/@hustlenationpodcast" rel="nofollow">https://www.tiktok.com/@hustlenationpodcast</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there once again, and welcome to unstoppable mindset today, we get to chat with Chris Burns. Chris is a marketing expert in a lot of ways says he will be glad to tell you he's a consultant that helps people do what they do by making life easier. And I'm really interested to hear a lot about that because there's nothing that I like better than easy. And I don't mean that just to be funny. I think it's true. We oftentimes make life way too much more complicated than we need to. And I bet Chris is going to agree with that. We'll get to it. But Chris, welcome to unstoppable mindset. And we're really glad you're here with us.
 
<strong>Chris Burns ** 01:58
Well, thank you for having me, Michael. It's a pleasure to be back and speaking with you. I'm excited to jump in and talk today.
 
</strong>Michael Hingson ** 02:05
And how's the weather in Appleton these days? Chris is in Appleton, Wisconsin. I've been there. It's been a while but I was there in the snow.
 
<strong>Chris Burns ** 02:13
Oh, yeah. Yeah. So that were pretty interesting in that we can go from, you know, really hot days not uncommon to be in the in the 90s for us mid 90s. And then, three months later, we could be 15 degrees. So it is pretty interesting. But it's a it's a beautiful state a beautiful area, whether it's nice or just enjoying some. I mean, it couldn't be any better. Michael, it's like 82 degrees, no humidity, slight wind mean, what more could you ask for?
 
</strong>Michael Hingson ** 02:42
Well, it's 98 here in Victorville California. And we do have a little bit of a breeze. And so we may get up to 100. By the time the day is done. So no humidity, though. And we live in a valley. So even in the winter, although we get very cold weather, we don't really get a lot of snow. But all the ski resorts around us got built where they did, because they do get lots of snow, because they're much higher than we are. Well, nevertheless, it's fun. The the weather is an interesting thing to talk about and getting more so because no matter what we really do have some sort of climate change going on? We sure do. So what do you do? Well, tell us a little bit about you maybe the early Chris, and all that sort of stuff. And then we can get to other things, but love to hear about how you, you know you grew up what you did, how you got started and what you do and all that stuff. Are you from Appleton originally?
 
<strong>Chris Burns ** 03:35
Yeah, I am mostly born and raised and pretty fortunate that, you know, it was kind of immersed into business at a young age being around a family business. And where my real interest came was probably my senior year of high school when I was asked if I needed to I was told I needed to take an elective. And one of the topics that came up was marketing. And I knew I kind of wanted to be in business when I was in college but didn't know what I wanted to study just knew I wanted to go that path and said, Well, that would be perfect for you. And I remember saying something like what the hell is marketing? And I was explained what it was. And then they said, Well, there's a class trip to New York City, you get to work in the school store. And then there are some other fun things like DECA competition. So I did it. And I'll tell you what, Michael, it was probably one of the first times where I really enjoyed school as a young adult as a teenager. And so I took that and then I went on study marketing in college. And I knew that was really what I wanted to do. And so I had a couple different jobs from marketing manager, marketing director. I did everything from website design to social media, but the interesting part of it all was if I zoom back to 2005 In 2005, when I graduated, there was no digital marketing as a degree, there was no digital marketing certificate, the only digital marketing things you could do were email marketing, Google ads, and having a website. That was it. There was no influencer marketing, a lot of these things that we're doing today did not exist. And so much of the skills that I've garnered I've been self taught. And so life's changed a lot since then. But as we kind of get closer to the end of the story, everything changed when I started working for an agency about probably eight or nine years ago now. And I thought I knew a lot about marketing. And that's when I realized I didn't, and I got to know the ins and outs of the agency world, the strategy world, the ads world. And it really was an interesting time because I was able to take the business that I was starting at the time, and I was able to grow and scale that based on what I was doing with social media and what I was doing online. And so I've been able to use my businesses and my clients, businesses and double down by using digital marketing and something I just absolutely love.
 
</strong>Michael Hingson ** 06:12
So you have a lot of fun with it. I gather. I do. Yes. Which is as good as it gets. Well, you describe yourself as a serial entrepreneur, what do you mean by that?
 
<strong>Chris Burns ** 06:25
I don't love that. Yeah, I don't really love that term. But people tend to call me that, because I have multiple businesses, which you know, it's a blessing and a curse. Sometimes, as a serial entrepreneur, I say it's a blessing and a curse. Because anybody who's a true entrepreneur, and I don't mean this as a slight, if you're not, but the entrepreneurial brain are like gears that are always turning. And it is something where, you know, I'm laying in bed at night, and I've got an idea. I'm in the car driving from point A to point B, and I have to stop and write something down. Like that was amazing, right? Or, you know, I'm fast tracking on my business. And I've got, I'm like, I gotta pivot. I've got to go and do this. And so it's interesting in that I've had a lot of opportunities come my way. Some I've, I've had to say no to and probably too many have said yes to. But it's just this continuous thought that I can do it. Right. It's a confidence that you feel like, I know, I can do this. And that's why I say it's a blessing and a curse. Because confidence doesn't always mean it's going to work. It's good to have confidence. But confidence doesn't necessarily pay the bills. And confidence doesn't necessarily mean sales. So being a serial entrepreneur is, you know, I'm always looking at opportunities. I'm always interested, I'm always entertained by those things. And it's, that's what I love. Well,
 
</strong>Michael Hingson ** 07:56
I hear you, I hear what you're saying. But you sound like you have a lot of fun at it.
 
<strong>Chris Burns ** 08:02
Yeah, it is fun, because it's, I don't have a lot of passions and a lot of hobbies. I like to think that being an entrepreneur is a hobby, and also happens to be my profession. So yeah, it's fun. And I think the better you get at it, the more fun it becomes. And then when it's fun, it doesn't feel like work.
 
</strong>Michael Hingson ** 08:21
So given the role in Appleton and so on, are you a Packers fan? Absolutely. It's just checking.
 
<strong>Chris Burns ** 08:31
Yeah, always, always team first team over player,
 
</strong>Michael Hingson ** 08:34
team over player as it as it should be in I love the organization of the way the Packers are set up. And it's such a widely owned, and as a result, very much a team oriented kind of a place, which is an organization which is so great. There, it's interesting
 
<strong>Chris Burns ** 08:50
that you say that is if you look back at some of the real Hall of Fame players that have come through the organization, and we're very fortunate, Brett Farve Aaron Rodgers, there's been a time where you know, many great careers have come to an end or come to a turning point. And at no point has one player ever been bigger than the organization. And there they were never afraid to move on when you know, there were challenging times. And so that's kind of what I respect and love about the organization is, you know, they're going to put the team first before any one player regardless of their their resume. And we've had, you know, one of the greatest quarterbacks of all time, just walk off and go to another team. And so you obviously have to respect what they've done for this community and this team, but at the same time, it's you have to know when to move on.
 
</strong>Michael Hingson ** 09:45
Yeah. Which is fair. And you learned that in part by being part of a team and recognizing that you're part of a team. Yep, absolutely. So what's the difference between marketing and sales?
 
<strong>Chris Burns ** 10:00
Interesting question. So, marketing and sales often get put together, where I think a lot of people see it as being the same. And then on the flip side, I've also seen it very siloed meaning, marketing and sales just like marketing and HR live in different worlds. There's no crossover, there's no cross pollination. When there when there should be marketing to me, and I'm going to throw branding into this is how you position or package your company to the market. So whether you're b2b or b2c, it is the logo, the branding, the messaging in how people understand who you are, what you do, and how you're different. So what is that first impression? Do people understand what you do? Do they understand maybe if you're better the same or different, whereas sales is, typically, or historically, it would be more of a face to face thing where sales is built on relationship. And two people typically buy based on a couple things they buy based on relationship with a salesperson, they buy based on the first impression they get, which could be based on their marketing. So that could be things like social media, marketing, collateral, website, etc. And so I think if we're talking about how do we get to more sales, a lot of that, to me comes from two things, it comes from having great branding, with good marketing, which is marketing could be all those things that I mentioned. And then really good relationships and really good sales processes. And so, to me, they very much overlap, they very much go hand in hand. They're very similar, but they're also very different. They
 
</strong>Michael Hingson ** 11:48
are, but I do think they do go hand in hand. I've been in sales most of my adult life. But I would also say by sort of definition, I've also been somewhat involved in marketing. And I think it's important to understand both if you're going to do either really well. And I've seen so many times when people from one of one side of that equation, don't really understand the other side very well. They try to make it like they're the only ones that really count. And it's totally different. My my belief for sales is that the best salespeople are really teachers. And oh, yes. And in a positive sense, they're storytellers, because you said it's all about relationships. And you're right, I think that the best salespeople are going to do more at being successful to sell a product by teaching customers, what works, what doesn't work, why their product works, and sometimes why it may not be the right thing and the right fit for a particular situation. But having the courage to do it, and really putting all of it together to to teach somebody something. And marketing can clearly help with that. But I think all too often, even a lot of salespeople misunderstand what sales is all about, or
 
<strong>Chris Burns ** 13:10
gern, when the one thing that you didn't mention is that the best teachers tends to tend to be the ones that have a lot of experience. So if you look back, if you've gone to college, if you look back at some of the professors that you've worked with, the ones that I enjoyed the most in, in the School of Business were the ones who were maybe were in the workforce for a long period of time. And they were really only in academia for a couple of years. I go as far as to say this too, is that marketing can be your greatest ally. So he used to look at it as an I sell it this way too, when I'm working with, you know from the agency side working with my businesses is that we can put more tools in your toolbox, we can put more bullets in the chamber if we work together, not siloed. So if we work with HR, we can help them and I say cast a wider net like instead of fishing in a river, we can fish in the ocean, right instead of using a one lower on one Baba, we can cast a net and pull in a couple of 100 fish rather than one at a time. And we can there we can therefore help with talent acquisition, talent retention, we can build awareness. We can also provide more tools such as videos, flyers, messaging, storytelling, white papers, podcast, podcasts, etc, etc. That is so much more ammunition that a sales team can have in their toolbox to be able to sell and convert. And so to me, I think if leveraged properly, a marketing team or an agency can give you so much more ammunition to build awareness to sell and continue that process.
 
</strong>Michael Hingson ** 14:55
Now, you said that you were four agencies and so on for a while, but now you're in your own business, and you're out on your own consulting and so on. And so as a as a business owner, and someone who's been involved in this business, and I love your perspective about talking about the whole issue of what life was like from a marketing standpoint in 2005, and, and so on, what do you feel the value is? Or how do you feel social media plays into all of it today?
 
<strong>Chris Burns ** 15:30
Yeah, so interesting. You know, I could take this a couple different ways. But I actually think right now, right now, social media is not very valuable to a lot of small businesses. And the reason being is that they're not doing it right. So I talked to, and I'll tell you a quick story. So I've been speaking a lot about strategy over the last couple of years. And I host a local marketing Summit, where 220 plus people attend. And I asked the question last year, and I asked him again this year, because it was it's just so mind blowing to me. How many people in the room have a marketing strategy? And yeah, there's maybe 15 people that raise their hand, and I said, Okay, I stopped for a couple minutes just to count everybody. And then I said, Okay, keep your hand up, if you have it in a document format. And I mean, like something you could print right now, and look around, a few hands go down, some people are like waving their hand like, oh, kind of, well, that's not true. You don't have one if you don't know. And so we're left with like five or six people out of 200 that have a document form strategy. So if you don't have a strategy, how can you expect anything you do in digital, let alone social media to be successful? The answer is you can't, nor should you accept expect anything to be wildly successful. But how do you know if it works? How do you know what you're supposed to post tomorrow? How do you know what to track or what your goals are? And the answer is, you don't know. So you're just hoping and praying. And so that's number one. Number two, people don't like to change and adapt, they don't like to evolve. And even, you know, I'm 41 years old, and I would put myself, I don't put myself in that category. But I put a lot of people in my age in that category. As we age, we do not like change. I'm the exact opposite. I love change, because for me, it's a major advantage. Every time the algorithm changes every time there's a new platform or a new trend. If I'm an early adapter, I'm so far ahead of the curve, that by the time other people get there, it's too late. And so that's one of the problems with marketing is that when we started with social media, I don't know 1015 years ago, depends on when you got on there. I've been on since 2004, when I had a personal account. And I think business accounts came out in about 2009 or so. I've been doing it ever since the beginning. And you could post back in 2010. And everybody who followed you would see the post, it was very advantageous. Fast forward five years, only 50% reach meaning 50% of your followers would see your content. Now you're lucky if 7% of your followers even see your content based on the algorithms. Now, that's not an opinion. That's a fact. It's pay to play, meaning you could post right now and you're lucky if 1015 20 People even see the post. But yet people keep doing that hoping and praying that, Oh, well. Maybe this will go viral, maybe this will work. And they end up getting two or three likes, which happened to be from their friends or their family. And what I'm getting with all of that is things have changed. And what's changing is that, you know, stories are very popular videos are very popular. Vertical video is the most popular and people are just now getting on Tik Tok. When everybody's on Tik Tok. Now, people are just now leveraging YouTube shorts, when you know, that's been very popular now for a couple of years. And so they're just they're slowly adapting things that are working really well when they should have been evolving with the times two or three years ago. And so when people are like, Oh, it's not working, it does work. And it's actually very easy. But you're just not willing to adapt it not only that you don't have a strategy. So people will say, Well, I tried it. And again, this is the third thing is you can't just dip your toe in the pool and expect something to work. You have to can continue to give it time and try different things to know whether or not this platform or this tactic or this tool is going to work for you. And so I think that we just need to evolve the way we do marketing and we can't be doing the same thing over and over and expecting different results.
 
</strong>Michael Hingson ** 19:44
Yeah, yeah. And what a definition of insanity. I missed a doctor Einstein but yeah, exactly right. Well, Einstein's definition of insanity is somebody who does the same thing every single time and expects different results.
 
<strong>Chris Burns ** 19:58
Yep, We see a lot of that in business. Yeah, fortunately, we do.
 
</strong>Michael Hingson ** 20:02
I, I know that I tend not to be an overly socially, social media oriented kind of person, especially looking at things because from a standpoint of being blind and dealing with Facebook and other things takes a long time. And I'm just not going to take the patience to do that. It doesn't mean that I don't post on Facebook or put some things out from time to time and like with their, with our podcasts, and so on, those things go up. And I do see that there's visibility because I usually get things like Google alerts when a podcast goes up. But by the same token, I hear exactly what you're saying. And I look at social media for me for for information. And I use it where I can, but I don't sit and spend a lot of time looking at it, which is I think one of the things that you're probably saying, because there are things to do in the world. Right? Yeah, correct. Yeah. And so there's only so many hours in the day. And there are other things that nobody can do. But everybody talks about social media. Well, it's not the great panacea, but it is a great potential information source of handled right. So how do you go ahead?
 
<strong>Chris Burns ** 21:19
No, I was I was just sharing with you. So
 
</strong>Michael Hingson ** 21:22
how do you make life easier? How do you make things easier, show people how to make things easier? Yeah.
 
<strong>Chris Burns ** 21:27
So if you take the kind of the sum of the three things I said before, not being strategic, not being an early adapter, or be willing to adapt to new things, and then changing your thought on like, Oh, I'm going to try this once and it didn't work? Well. You can't just try Facebook ads and spend $5 one time and expect it's going to work, it takes a lot more than that sample size to know if something's going to work. And so the way I start with people to make things easy is I kind of get to the core of what they're what they're doing now and why it's not working. So specifically, we start with an audit. So most people think, well, you build a strategy. Building a strategy is probably more like step five, or six. And the whole process, step one is, let's go through and that's audit the current results your digital marketing is producing. Because I want to know what's working, what's not where you're spending your time. And then I can quantify, Hey, your competitors are doing this and it's working, you're doing that and it's not working. You have, maybe you only have a couple hours a week. And that's what you're going to have. So maybe you have to lower your expectations for what you're going to produce. And so we kind of align all these things, we get the information. And then we start to build a crystal clear vision, because I want to know what it is that you want to achieve this year. And a lot of times, Michael, when I'm asking my clients, this or when I'm speaking in a public setting, I'll just pull someone randomly out of the audience. And I'm not kidding you almost 100% of the time, the person will look up at the ceiling, and they'll kind of look left and look right. And they're they're waiting to think about what the answer is because they don't even know what they want. And if you don't have a strategy, I wouldn't expect you to have an answer for me. So you need to formalize a very crystal clear vision. So for example, I could tell you, this is what I want to achieve in my personal life this year. And then this is what I want to achieve in my business this year. So I could talk about revenue, profitability, different projects, I want to start and then I could say, Well, based on that, I want to I want to bring in this much personal income, I want to take my family on a vacation, I want to get a rental home here, whatever it might be. And those are kind of some things in line. And if you asked me, Hey, Chris, what would a great 2023 look like? That is my crystal clear vision, and I can give it to you very simply in 30 seconds or less. And so then what I started to do is I start to build out some goals, based on the metrics that we looked at. We saw what was working, what's not how much web traffic we have, how much engagement we have on social, because Michael, most of the goals that people use, they're all made up. They're all arbitrary. And I'll ask well, how did you get to 20%? More growth? Well, I Googled it, and it'll sounded realistic. Well, you can't make up a goal pull out of thin air and think you're going to achieve it based on nothing. And so if if we're very, very thoughtful, and careful about how we put all this together, what you're going to have is a very intelligent, robust strategy, which is the next step. And oh, by the way, with strategy, Michael, most people, even if they have one, they don't use it. And I'll tell you a quick story is that for a long time, I've been building strategies, and I used to be Fill these 20 page documents that would do nothing but overwhelm people. And they'd be so stressful, this is just the thought of it would kind of give someone blood pressure. So they put it in their file cabinet, and they wouldn't look at it again. And so what I realized is that we have to make it so simple and so easy. There's no excuses. But most of the time, as entrepreneurs, as business owners, just as people, adults, in general, we make things more difficult than they actually are. So where I'm getting with all of this is that if we can make it so simple, and I mean, like a one page strategy, maybe it's a two page strategy for a more advanced a larger business. So simple and so easy, then it becomes fun. Because when it becomes fun, because we're generating results. And when we're generating results, there's no excuses, right, because we're doing the thing we want to do. And so that's it, but we have to take the time. And when I say time, it could be a couple of days, it could be a week, to put into creating the strategy and the audit and getting the information to say, these are the three things three goals, we're aiming to, to get to by the end of the first quarter, third quarter, here's the actions we need to get to them. So simple, so easy. And then the final part of this is we need an implementation plan. If you have notes on your calendar, if you have time blocked and protected on your calendar, to be able to do the social media stuff that I'm telling you to do everything that's in your strategy, there's no excuses. And if you protect the time, and you keep it there, and you use that time to create the content and respond to reviews and ask questions and engage with your followers, you will generate results. It is really that simple. And that easy. But you have to put in the time. For the strategy part, a lot of people skip that. And they're just aimlessly posting stuff and trying things and nothing works. They don't ever stick to a theme. And so they're kind of all over the board. And they're inconsistent. Well, that wouldn't work for Nike, that wouldn't work for Taco Bell or Frito. Lay it. So it's definitely not going to work for your business. So whether you have a million followers or 10 followers, you got to build a consistency and you got to make it simple and easy. And there's, there's probably a lot more to it. But we have to make things easy, or we won't do him.
 
</strong>Michael Hingson ** 27:26
You said something, I think that's extremely important, which is you got to have fun, it has to be fun, or we're not going to be interested in it. Correct. And, and fun is a big part of it. And you know, when we talked before about what an entrepreneur is, and so on, clearly, part of being an entrepreneur is recognizing your need to have fun as well. And you have fun doing the things you do as an entrepreneur, otherwise you wouldn't do it. Correct. So, so I think it is it is so much fun to or it's so important to talk about fun as part of it. I talked to so many people about coming on unstoppable mindset. And they're worried about telling stories, or they're worried about how they're going to do. And is I describe it to people. One of my job's is not only to have fun for me, but to help make it fun for you. And we have to have fun, otherwise, we're not going to do it. And fun is making it enjoyable. And I would hope and to believe that most every one who comes and finds what we do enjoyable and has fun doing at least they say they do. So you know, that's pretty cool. So that works well. And, and so as a result, we do what we need to do. But But clearly, as you point out having a strategy alone doesn't guarantee results. What's the next step?
 
<strong>Chris Burns ** 28:58
Well, I think I want to hit on this, again, is really the implementation. So if if you've gone through and you are implementing, but I want to take a moment to talk about what that looks like a little bit more. So a strategy is all worth nothing. It's in fact, it's 100% Useless, unless you do the things in the strategy. And to me, the things are the actions. So for us in marketing, it's oftentimes we need to spend an hour or two, once a week to batch contests, we go into Canva or Photoshop, whatever you use, we have to make the content and then we have to schedule it out using a tool. And then we need to go in again and we need to respond to comments and DMS and such we have to invest time regularly and consistently. But what happens is we specifically entrepreneurs as we get busy with a million things we have the shiny object syndrome or the squirrel syndrome where I got a phone call. I got busy I got distracted. If you don't protect that time, that means you don't value it. And if it if you don't value this, then you don't value your strategy. You shouldn't expect results. But if this is important to you, protecting the time should be important to you. And so rather than saying, Oh, well, yeah, I've got that hour free, you say, No, I'm busy at that time, I cannot do it. And so you again, protect that time. And then quarterly, you have to go back and review the results. So you have to report so record, and then report rather, you're reporting yourself reporting to someone else, you have to say, what's working and what's not. And that means it could just mean auditing. What are you doing? What is your time tracker? What does your calendar look like? Where are you spending time that maybe you shouldn't be? And for example, I oftentimes will wake up at six o'clock on a Saturday morning, I'll come down into my office, I'll have a half a pot of coffee gone before my kids even get up. And I'll have a whole bunch of stuff done that most people would wait until the next week, but I can start my Monday thing a little stress free, because I got a bunch of stuff done. Yeah. But work is fun for me. And it's fun for a lot of reasons. But it's because I'm I'm making things a priority. Therefore, I'm getting stuff done. And coming to work on a Monday morning feels better. So I'm looking at quarterly annually, how can I improve my processes? How can I protect my time? How can I make my calendar a little more stress free? And that to me is important? Because when I look at the metrics, I know what's working and what's not. And I'm okay with changing things. And by the way, that's another thing, Michael is that, and this is a bit of a mindset is it's okay to pivot, it's okay to change. You may say, look, I I've built what I felt was a great strategy. And it didn't work, doesn't mean it didn't work, maybe some things worked. And some things didn't. So you have to adapt. And it could be that maybe the platform's have changed, or trends are changing, or maybe it's just the wrong timing. So as long as we continue to evolve, we're going to be successful. And so that, again, I want to say that it's another way of saying that you need to be willing to and wanting to adapt, because your audience is going to change and that those things are important.
 
</strong>Michael Hingson ** 32:20
Yeah. Well, the other part about it, I think you said it very well, when you're talking about time and protecting time. There's the time that you deal with work. And then there are other things that are priorities in your time, environment, like your family, and knowing how to deal with all of that. And being willing to create priorities, depending on the time is also a very important thing to do.
 
<strong>Chris Burns ** 32:47
Right? It is, and you have to know what your priorities are. And I say that it sounds very elementary, and there's probably people listening saying, I know my priorities Well, in in your strategy and your plan, what are the most important things to you, because if if I say that, I want to take my family on a cruise in March, and then I want to pay for it not have to put it on a credit card. Well, I've got to achieve X amount this year. And that means that spending time with my family is a priority, my kids are a priority. And so that to me is up there. So I have to carve out time to be a present dad and a present husband and I want to do all those things. It's not always easy. And I'm not always the best at any of those things. But I'm making an effort. And I'm protecting some of that time, because it's what's important to me. And what's important to you, that could be slightly different. But you have to identify because if you've identified what's important, and you've crystallized what you want to achieve this year, your actions will change. And if your actions change, there's there's almost nothing that's going to get in the way of you achieving those goals.
 
</strong>Michael Hingson ** 34:00
You just need to be on top of it and recognize what what is occurring and what you need to do.
 
<strong>Chris Burns ** 34:06
And by the way, you're gonna have days like I've had recently where some things just unfold, and they crumble like a cookie, and you just gotta kind of deal with it. And plenty of distractions are gonna happen when you least expect it. But that is life. And that's,
 
</strong>Michael Hingson ** 34:24
that's what makes things interesting is it is definitely true, it does make things interesting. The trick is to make sure that so many things don't come along or you don't allow so many things to come along that you totally deviate from the priorities that you know you need to have. You have to get that in, in view at all times to correct and I think a lot of us tend not to do that. Well, I've got to do this today. Well, then tomorrow. Well, I got to do this today. What about your priorities, how does that really fit into your priorities? I you know, I think it's a very important it The end of the day to go back and look at what happened and how did this work? How did that work? What could this what? What could I have done better to make this happen? We don't tend to analyze very well as a society or individually.
 
<strong>Chris Burns ** 35:16
That's pretty fair. We don't. And sometimes when we do we just we just see the good or the bad, we don't necessarily look at, especially in business, the metrics of it is, why wasn't it, what it should have been? Or it was what it was because we did a, b, and c. And so we need to be focused on the metrics and how we got to where we what we achieved.
 
</strong>Michael Hingson ** 35:42
It's a learning experience, and we have to teach ourselves. And if we don't do that, then we're not going to grow and things aren't going to get better, which is what it's really all about. And those of us who do it, and really look at what worked, what didn't work. And even the bad things. I kind of tried to not use the negative terminology of bad but things that didn't work really well. What did we do to improve those? But even the things that worked great, how do we make them better? Because they're just as important to talk about what lessons can I learn from this, as opposed to just the things that were a little bit less positive? Yeah,
 
<strong>Chris Burns ** 36:19
and you should be taking lessons from everything that you do, I actually find that my failures, and even if they're not totally failures, but if things just didn't work out as you wanted, that's where I learned the most. And I love my victories, even the small ones don't get me wrong, but I tend to learn more when things don't go right. Or as planned. Yeah. And that's how I get better. You don't tend to learn as much from your victories, you tend to learn the most from the things that don't go well. And so I, I keep those near and dear to my heart for a long time. Because I, I tried to be a perfectionist, I'm far from it, I've actually come to the realization that I don't want to be perfect, and I don't believe that perfect exists. And so I think once you get past that, you realize that your best is good enough and good is good enough. You open up a whole new world of efficiency, productivity and happiness to that most people would never realize.
 
</strong>Michael Hingson ** 37:21
Yeah. And it's so wonderful when you recognize that for yourself and make it work and like work for your family, and so on. And that's all you can do. You can't control everyone, all you can do is advise and teach and consult. And hopefully people listen to what you say whoever you are. And if you provide good sound advice, and they take it and it works. What more can you ask for?
 
<strong>Chris Burns ** 37:47
Absolutely. Absolutely.
 
</strong>Michael Hingson ** 37:50
So in our world today, in the world of marketing, what's working, what's not working? How has it changed over the years?
 
<strong>Chris Burns ** 38:00
Interesting questions. So marketing has changed, and it will change a lot just like anything else. business sales, HR, and all that good stuff. I would say what start with what's not working? And I would say a lot of the things we were doing 10 years ago, don't work that well. Now. Now, if I say something doesn't work, it doesn't mean you shouldn't do it. It just what I'm getting at is it doesn't work maybe like it used to. And I say that with a caveat in that there's no one thing that's going to get you from A to B and b2c? The answer is, there are many things that will get you from A to B, B to C, C to D etc. And so my approach is really a recipe. And so we have to look at what's not working right now. So what's not working well, is posting organically to your social media. So traditionally posting to your, your LinkedIn page or your Facebook page. It just does not work that well. And so people say Well, Chris, what do you mean? Like, are you telling me not to do that? No, I'm saying do less of it post twice a week, rather than five times a week post maybe even once a week, and put that time into something that's more effective. Now, some businesses might say, Well, Chris does work for us. Okay, well try to adapt something new because if you continually do the same thing you're gonna get stale. And status quo is not great. So that's what what doesn't work right. What does work right is vertical video. Video of any kind. That's important right now. Also, just running ads. So I know a lot of people will probably not like this but running ads is is good. But if you're running ads at five or $10 a day it's it's not working. You actually will have to double your ads. Ajit, now it compared to what you were spending probably two years ago to get the same result, not just inflation, but ad prices have gone up significantly. And they tend to go up every political cycle every time there's an election, any significant election because they become dominated by politicians and political groups. And so they don't tend to come down very much after. And so we have this inflation with AD prices. And therefore people will say, Well, I spent spending $100 A month last year, and it was working great, and this year, not getting the same results while costs have gone up. So if you're gonna, again, continue to do that, you have to ratchet up your budget, that's what I mean is you have to evolve with the things that change. So I like ads, I like vertical video, but I'm gonna give you an answer of what's working the best is the businesses that are doing a lot of things and doing a lot of things consistently. When I say different things. I mean, it could be adapting something new every year, could be a podcast, could be a blog, could be email marketing, could be vertical video, you need to continue to do that. Because if you want to pick up new eyeballs and new people into your audience, again, I'm gonna go back to this, you can't do the same thing over and over and expect different results. So I love vertical video. And what I mean by that is tick tock YouTube shorts, Snapchat, Facebook, and Instagram reels. And just to give you an example, I posted I did, I did this, it was probably about nine months ago, I had a client that was asking me for metrics. And I said, well, I need to run this for a presentation I've got coming up. And I compared vertical videos on one of my pages to organic posts, just photo posts, and it was 3,000% more reach, and 2,000% more engagement. And it was just It's unbelievable, because that's how many more people are consuming vertical video with the obviously the popularity of reels and tiktoks right now. So you just got to continue to adapt and and keep yourself apprised of what's what's happening in the digital landscape. An
 
</strong>Michael Hingson ** 42:17
interesting sort of offshoot of some of that, that that I would offer is in the world that I generally live in being blind and so on are dealing with persons with disabilities, we find that about 2% of the websites are accessible in the country in and around the world. Which means with 98%, not necessarily being totally accessible. We or some of us in one way or another get left out, which is why accessibility was formed in the first place, because it tends to be as a company that makes products that are inexpensive and help make websites a lot more usable by persons with disabilities. And then in addition to the the easier parts of that there are other aspects of it. But the point is that websites traditionally aren't. The Nielsen group did a study in 2016, about brands, we won't get to talk about brands. But one of the things that they learned is that if a brand addressed the issue of dealing with persons with disabilities, and according to the CDC, up to 25% of all people in the US have some sort of disability, if they dealt with disabilities at the CEA, the Nielsen report said that people are at least 35% more likely to continue to use a particular website because it makes itself accessible and usable, simply because it was so hard to use it before. And they want to be brand loyal to websites and website owners that make products and make websites that are totally usable. It's something that we just still don't tend to see a lot of people addressing, but the bottom line is that we we do tend to be very much more loyal to brands that make the websites usable.
 
<strong>Chris Burns ** 44:12
You bring up a good point. And I think that at a certain point in the future, there will be a mandate from the government that all websites will need to be more accessible. And I know there's certainly a movement for that now. But just with the need for it, and how easy it is to make your website more accessible. There's almost no reason not to have that. And I'd love to see Google make a change in their algorithm to favor websites that are accessible. Because, I mean, why wouldn't you want more people to be able to access watch, see read, listen to things on your site. So to me, I feel like that is important and I'd love to see more accessibility Online.
 
</strong>Michael Hingson ** 45:00
In reality, if you want to be technical, it is against the law today not to have a website accessible in the US because the Department of Justice has decreed, under Title two of the Americans with Disabilities Act that the internet is a place of business and is thus subject to the concept of reasonable accommodation. Unfortunately, it's still not really enforced as it should be. And hopefully, over time, attitudes will change. I remember my wife, who was in a wheelchair her whole life, talking about other kinds of access, like she would go to a Macy's department store in Southern California, and there was so much stuff in the aisle, she couldn't even go up and down the aisles. And finally, they had to sue, she wasn't part of it, I don't believe but someone sued Macy's to get them to put enough space in their aisles, so that people in wheelchairs could go up and down the aisles. For me. There are other issues as far as accessing information about Macy's and, and dealing with other places like having information. Some of that is being addressed. And technology is helping some of that, but still, it's a it's a big issue, because from an attitudinal standpoint, people say, well, it's way too expensive. To make our website accessible. The answer is no, it's not. Which is why excessively is around in part, but even more important that it isn't an issue of cost. It should be part of the cost of doing business.
 
<strong>Chris Burns ** 46:33
It should be and again, why wouldn't you want more people to access your website and your information? Which is, there's no reason you wouldn't want to and you're right, there are accessories, probably one of the biggest in the industry, but it's really not that expensive. But just like running a Google ad, I mean, what is the cost of more people buying your product? What is the cost of more people being aware of your business? Well, investing in a tool like accessibly would be no different than investing in Google ads or Facebook ads. It depends on your demographic, but I still think it's important.
 
</strong>Michael Hingson ** 47:10
Well, and it isn't necessarily as difficult as one might think, to make things accessible. But even the government hasn't been a great role model for doing that, even though it has been against the law for any government agency or government contractor to not make their websites accessible since section 508 was passed in 2010. And yet, they still don't do it. And it is a hard and fast law. So it's unfortunate that we tend to still be lazy. But it just goes back to what you said before, that's just one thing. There's so many areas where we just resist change, even though we don't. Because we don't recognize what the value of really dealing with change can bring to us whether it's accessibility or finding more creative ways to market.
 
<strong>Chris Burns ** 47:57
And I'll go back to this a little bit different example of accessibility. But I work with plenty of nonprofits. And a lot of times they serve the underserved communities. And a lot of times they need their website, to have the ability to be translated into different languages. And technically, they could do it for free. You could install if you have WordPress, Google Translate, and you could then allow your website to be translated into multiple languages, so that people who maybe cannot read English could be able to access and understand the contents of your website. So there's lots of ways to do it. But again, why wouldn't you want to do that the benefits are so much greater than looking at business. And people do this with marketing and sales and advertising is they look at it as a cost center rather than an investment. And marketing, if done right is an investment. And it's not a cost center. If you see it that way. And if you do good marketing, it's an investment. If you do marketing, like I told you not to, it will be a headache, it'll be a pain in the ass. And it will be a cost center, and you'll continue to pull the reins back, you'll be inconsistent, you won't respect it. You will not protect your time. And you won't be like a lot of us who are building our businesses off the back of platforms like Google and Facebook. Yeah.
 
</strong>Michael Hingson ** 49:29
And the reality is none of it is really magic. It's just that, as you said people just don't like to change or they get their hackles up and refuse to change. Yeah. So why is it that personal brands are important? You talk a lot about personal brands and so on. Why is that such a significant thing? Yeah,
 
<strong>Chris Burns ** 49:51
I actually have a slide deck and a presentation I talk a lot about it's called your business starts with your personal brand. And we talked about something really important early neon in that sales is very much relationship based. And as somebody who leads a company or companies, a lot of times when people buy my service, they want to talk to the owner of a company, or just like sometimes when I work with local business, I want to work with the owner I want to make with the work with and talk to the decision maker. And you oftentimes have a relationship with somebody, you're far more inclined to lead that deal or to seal that deal. And so because it's relationship based, people want to know you, they want to see you, they want to hear from you. And I would argue this, and this is where I really start. My argument is that when I speak to a big audience, my question is, you know, does anybody in the room have a business offhand, that they feel intimately connected with? And I'll get a couple of answers occasionally, one of them is typically apple, and I'll ask some questions like, Why do you feel that way? What do you like about Apple, it's like, I like it's simple. I like it's easy. I like the user interface. I like that they're consistent. I don't get anything about why they're connected to the brand, I just get what they like about their products, right. So my whole point is, they're not they have an affinity for the products, therefore, they like the brand. But we are inherently connected to people, we have relationships with people, whether it be a marriage, a boyfriend, a girlfriend, whatever. And we tend to even buy software from people we like, we tend to buy cars from people we like. And if so often, we're looking to build a business, we should look to build our personal brand. Because those people who say, Well, I don't want to be on video, Chris, or No, I don't, I did. So I don't want to put that out there. You can't run a business scared, and you can't be afraid of what people may or may not say, regardless of how you think you look, or how people might be discriminatory or what they might say about you. It's if you're invisible, the chances of you growing online are slim. If you are visible, you are giving yourself and your business a chance to grow. And oh, by the way, organic reach on personal pages is something like three times higher than what it is on business pages. It's because Facebook and Instagram and LinkedIn. And these platforms do not suppress personal pages, they suppress business pages, because they know they have an ad budget to spend. So if I'm posting about my business, from my personal page, and from my business page, I can multiply the reach and the engagement. Now if I have 10 employees at my company, and they're all I'm going to use air quotes, occasionally posting about my brand and my company and products that we sell. Well, I can 10x every single post. So why wouldn't you want that? Because we all have a personal brand. And oh, by the way, personal brands are how we get promotions. They're how we deepen our relationship. It's how we communicate. It's how people have an impression about us. It's like, well, he's funny. Well, it's because he posts funny stuff on social media, or Chris is always very serious. And he's very guarded, because he doesn't post anything on Facebook. And so everything we do online contributes to our first impression or someone's opinion of us. So we can build that audience, we can build those impressions, we can change the way people think about us. And it's amazing what we can do online, if we're doing it in conjunction with a personal brand and a business brand. So it's it's a conversation that I could talk about for hours. But for sake of time, I just think that we need to most of us need to take a step back and say, I don't care what people think I'm going to leverage my personal brand and my business brand. And whether you like it or not, you already have a personal brand. Yeah. So it doesn't mean I'm gonna have 10,000 followers or a million followers, you could have 500 followers and all be friends and family. And that is your personal brand. And that's how big do you want it to get? And what do you want to do with it because some people just use their personal brand. And maybe they're a board member for a local nonprofit. And they leverage that to get more donations and get more people to play on their golf outing, and more volunteers and people to come to their events. That's great, too. You can use your personal brand for a lot of things.
 
</strong>Michael Hingson ** 54:30
You talked about Apple and I would submit that when Steve Jobs was alive, his personal brand, certainly enhanced apple and I would think that probably a lot of people also in part liked Apple just because in one way or another that like Steve Jobs, for sure. Now Yeah,
 
<strong>Chris Burns ** 54:52
no doubt we saw that with Elon Musk before things got a little political. And all of a sudden, once he revealed his cards everybody through I'm under the bus. But that's a that's a different story. But yeah, you see those? Like Mark Cuban Daymond. John, people from the Shark Tank, Bill
 
</strong>Michael Hingson ** 55:09
Gates.
 
<strong>Chris Burns ** 55:10
Yeah, these people are building a personal brand. Now nobody's perfect. You know, there are rumors floating around about Bill Gates and Elon Musk and other people. But these are all professionals who have leveraged a personal brand and a business brand. You could argue they're celebrities, but they they weren't from the beginning. They have become bigger celebrities because of their personal brand. And because they're very visible online. Because they, they take interviews, they go on podcasts, those are all things that amplify what they do. So why wouldn't they want to do that? Yeah,
 
</strong>Michael Hingson ** 55:45
well, and then, of course, if we're going to deal with Shark Tank, we always have Mr. Wonderful. But that's another story.
 
<strong>Chris Burns ** 55:51
I actually liked him because well, yeah, he's,
 
</strong>Michael Hingson ** 55:55
he is also entertaining. And I think that a lot of what he does is very deliberate. And it works.
 
<strong>Chris Burns ** 56:01
I think he has a big heart. But he's just not afraid to say things how they are, and he's not afraid of offending somebody. And I think you have to respect that. Because yeah, I don't want someone sugarcoating things for me either. No,
 
</strong>Michael Hingson ** 56:13
I, I find all the personalities that are on Shark Tank to be pretty interesting. I think that. And I don't know that he's changed a lot over the years. But the way Mark Cuban works on on Shark Tank, that he oftentimes sits back and waits and analyzes and lets everybody else go off and do whatever they're going to do. And then he comes in and pounces or, or decides this deal isn't for me. But they're all very interesting people. And there's a lot to be learned just by watching them in action. What
 
<strong>Chris Burns ** 56:43
I like about him is he'll often say if he really wants something, he's like, I want an answer. And I want to know, and he doesn't want you to take offers from the other sharks, because he knows or you're right, he will snipe he'll jump in last second, he'll be the last one to go. And he's like, No, it's a yes or no. Or I'm out. Yeah, yeah, he's very sneaky. But he's, he's he's got an angle, and it works well for him. And it works well for him. There's no doubt about that. Yeah, everybody's different. And that that's what's so great about business and life is that all the approach that all those sharks take are a little bit different. And you can tell, and yeah, there are a lot of ways to be successful, there's no one universal way, you have to figure out what works for you, and stick to it.
 
</strong>Michael Hingson ** 57:26
So what would you recommend that business people start doing right now that maybe that in your experience, they're traditionally not doing,
 
<strong>Chris Burns ** 57:34
I'm gonna make this quick and easy. And I'm gonna say just do it. A lot of people stop. And they they think about things for too long. And they let fear set in, they don't know what but they let it set in. And they don't do anything. It gets them locked up. And they start thinking about what people are going to think and say. So what I tell people is take action, there's a book called ready fire aim, and the title of the book says it all, just fire, start shooting arrows, and you can refine the process later on. But if you stop and think about it, you're gonna have 150 variations of the book before it's even published. Yeah. And so publish the book, and then have a revision of it later. So you just you just got to start doing things, you just got to do it.
 
</strong>Michael Hingson ** 58:17
When you see that it brings up something that I constantly think about, which is trivial pursuit, how often do you get asked a question in Trivial Pursuit? You think of an answer immediately, but then you think about it for a second? No, that's not the right answer. So you get something else. But in reality, the first answer you thought it was the right answer.
 
<strong>Chris Burns ** 58:33
How all the time all the time, all the time,
 
</strong>Michael Hingson ** 58:36
I mentioned that I've mentioned that a lot of times on this podcast, and everyone has always agreed that exactly what happens. We don't we don't just go with our first instinct. And our first instinct might not end up being the right thing. I've had to learn to do some of that simply because I don't necessarily have a lot of information, oftentimes, because it's not available in a usable form. Although that's getting better, but don't have information other people do. So. got to start somewhere. So you start by trying. Exactly. Although I'm much more of a fan of Yoda Do or do not there is no trial. So yes. Yeah. So your uncle Uncle, yeah, yeah,
 
<strong>Chris Burns ** 59:14
I apologize. But I do have to wrap things up so quick. I got some of them are a little late for real
 
</strong>Michael Hingson ** 59:18
quick author you you've written.
 
<strong>Chris Burns ** 59:22
I did. I published a book few years ago, I was something I started over a decade ago. And it's called Kinga mental swing, how to win at golf in life by thinking differently. And it's not an instructional book. It is primarily a mindset and attitude book, and it in a synopsis, it's it helps people create a recipe for how they can become successful at the one thing they love doing and the one thing I love doing it for many years is golfing, and how your body language, your attitude, your thought process, your self talk, all these things really contribute To the output and the end of performance. And so, it Yes, in the game of golf or soccer, basketball, there is the physical component, and there's a technical component. But it's everything outside of that, that also contributes to making that buzzer beater shot, or sinking that 20 foot pot. And so I wanted to take something that golf had taught me and put it into a book, and but also make sure that a third of it applies to life, to work to coaching to relationships. And that's what I did. It's available on Amazon, if you're interested.
 
</strong>Michael Hingson ** 1:00:36
Well, I don't know whether you send it to me. But if you send me a picture of the cover, we'll make sure that we put it in the cover notes. I will. I want to thank you for being here. Chris. This has been fun. I hope you all have enjoyed it. If people want to reach out to you, how do they do it?
 
1:00:49
Yeah, so find me on LinkedIn. I'm very active. It's Chris B Burns, there's two B's in the middle. And you go to my personal website, I am Chris <a href="http://Burns.com" rel="nofollow">Burns.com</a>. I've got some products, services, downloads, I've got an opportunity to book time with me if you're interested in learning more. And I've got my podcasts, hustle nation podcast, we've got content on a bunch of different platforms. Feel free to consume that and send me some messages. I'd love to connect with you. Cool. Well,
 
<strong>Michael Hingson ** 1:01:15
I also like to ask all of you out there to send us your comments, please give us a five star review wherever you've seen or heard us today. And you can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And definitely though the five star ratings and reviews, we would appreciate it. Love to hear from you and Chris, for you and anyone else who's listening. If you know anyone else who want to be a guest on our podcast, unstoppable mindset, please let us know. We're always looking for guest So Chris, one last time. Thank you for being here. Really appreciate your time.
 
</strong>Chris Burns ** 1:01:52
Thank you for having me. It was a pleasure.
 
**Michael Hingson ** 1:01:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Marketing Consultant with Chris Burns</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ba046471-2df1-43b0-a716-eddf2dc9fe68.mp3?source=rss&amp;ext=asset.mp3" length="44239533" type="audio/mpeg" />
<itunes:episode>185</itunes:episode>
</item>
<item><title>Episode 184 – Unstoppable Writer and Seeker with Andrew Leland</title>
<guid isPermaLink="false">https://pinecast.com/guid/b36ad623-7a3b-40ed-9332-85b4a96765ed</guid>
<pubDate>Fri, 01 Dec 2023 10:00:34 -0000</pubDate>

<itunes:duration>01:10:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b2911653-38cb-4f26-8597-cb6a580553d4/UM184-Andrew_Leland-Coverart.jpg" />
<description><![CDATA[<p>As I have always told our guests, our time together is a conversation, not an interview. This was never truer than with our guest this time, Andrew Leland. Andrew grew up with what most people would call a pretty normal childhood. However, as he discovered he was encountering night blindness that gradually grew worse. Back in the 1980s and early 90s, he was not getting much support for determining what was happening with his eyes. He did his own research and decided that he was experiencing retinitis pigmentosa, a degenerative eye disease that first affects peripheral vision and eventually leads to total blindness. I won’t spend time discussing Andrew’s journey toward how finally doctors verified his personal diagnosis.
 
Andrew was and is an incredible researcher and thinker. He comes by it naturally. In addition, he is quite a writer and has had material published by The New York Times Magazine, The New Yorker, McSweeney’s Quarterly, and The San Francisco Chronicle, among other outlets. He comes by his talents honestly through family members who have been screenwriters and playwrights. Example? His grandfather was Marvin Neal Simon, better known to all of us as Neal Simon.
 
This year Andrew's first book was published. It is entitled, The Country of the Blind: A Memoir at the End of Sight. I urge you to get and read it.
 
Our conversation goes into detail about blindness in so many different ways. I am sure you will find that your own views of blindness will probably change as you hear our discussion. Andrew has already agreed to come on again so we can continue our discussions. I hope you enjoy our time together.
 
 
<strong>About the Guest:</strong>
 
Andrew Leland’s first book is <em>The Country of the Blind: A Memoir at the End of Sight.</em> His_ <em>writing has appeared in _The New York Times Magazine</em>, <em>The New Yorker</em>, <em>McSweeney’s Quarterly</em>, and <em>The San Francisco Chronicle</em>, among other outlets. From 2013-2019, he hosted and produced <em>The Organist</em>, an arts and culture podcast, for KCRW; he has also produced pieces for <em>Radiolab</em> and <em>99 Percent Invisible</em>. He has been an editor at <em>The Believer</em> since 2003. He lives in western Massachusetts with his wife and son.
 
 
<strong>Ways to connect with Andrew:</strong>
 
Website: <a href="https://www.andrewleland.org/" rel="nofollow">https://www.andrewleland.org/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset where inclusion diversity in the unexpected meet. And we're gonna get to have a little bit of all of that today. I get to interview someone who I've talked to a couple of times and met a couple of months ago for the first time, I think the first time at a meeting, Andrew Leland is the author of the country of the blind. And he will tell us about that. And we will have lots of fun things to talk about. I am sure he's been a podcaster. He's an author. Needless to say, he's written things. And I don't know what else we'll see what other kinds of secrets we can uncover. Fair warning, right. So Andrew, welcome to unstoppable mindset.
 
<strong>Andrew Leland ** 02:01
Thank you. Thank you so much for having me. I'm happy to be here.
 
</strong>Michael Hingson ** 02:04
Well, I really appreciate you coming. Why don't you start by telling us a little about kind of the early Andrew growing up in some of that kind of stuff? Oh, sure. A lot of times go in a galaxy far, far away. Yeah. Right.
 
<strong>Andrew Leland ** 02:18
planet called the Los Angeles. I was born in LA. Yeah. And my parents moved to New York pretty quickly. And they split when I was two. So for most of my childhood, I was kind of bouncing in between, I live with my mom. But then I would go visit my dad on holidays. And my mom moved around a lot. So we were in New York, just outside the city. And then we moved to Toronto for two years, and then back to New York, and then to Santa Fe, New Mexico, and then to California, Southern California. So I lived a lot of places. And that was all before college. And yeah, what can I tell you about young Andrew, I, you know, I always was interested in writing and reading. And I come from a family of writers. My mom is a screenwriter, my grandfather was a playwright. My aunt is a novelist. And so and my dad, you know, remember when I was a kid, he had a column for videography magazine, and has always been super interested in digital technology, you know, from the earliest days of desktop publishing. And he worked for, like early days of USA Network, you know, so like this kind of shared interest that I inherited from my parents of, you know, creativity and media, I guess was one way you could put it, you know, storytelling and sort of like playing around with electronic media. And, you know, I grew up I was born in 1980. So by the time I was an adolescent, the internet was just starting to reach its tendrils into our lives. And I remember my dad bought me a modem. And when I was like, I don't know 14 or something. And I was definitely one of the first kids in my class to have a modem and you know, messing around on message boards and stuff. So that was very influential for me. You know, when it was around that time that I started to notice that I had night blindness, and I kind of diagnosed myself with retinitis pigmentosa on that early web, you know, before the days of WebMD or anything like that, but it just there didn't seem to be a lot of causes for adolescent night blindness. And so I kind of figured it out and then sort of just compartmentalized it like kick that information to the side somewhere dusty corner of my brain and just went about my life and then it wasn't until later my teenage years I'd already done a year in college I think in Ohio where I said you know what, this is getting a little more intrusive and then I've that my mom finally booked me an appointment at a at a real deal, you know, medical retinal Research Center and at UCLA. And then, you know, an actual retinal specialist said, Yep, you've got retina is pigmentosa. You'll you Will, you know, maintain decent vision into middle age and then it'll fall off a cliff. Once again, I just carried that information around for, you know, the next 20 years or so. And I'm 4040 How old am I? Mike? 22 years old? Right? Well, I actually I'm a December baby. So we gotta go, Okay, you got a couple of months to go a 42 year old medicine me. You know, and at this point in my life, you know, I had the, you know, I read about all this in the book, but I have a feeling that, like that part of his diagnosis way back when is coming true, you know, and I feel like, okay, it's all finally happening, and like, it's happening more quickly, but then my current doctor is kind of careful to reassure me that that's not actually happening. And that RP, you know, their understanding of it has evolved since then. And there's like, you know, different genetic profiles, and that, in fact, maybe I might have some residual useful vision for many years to come. But one of the things that I really wrestled with, both in the book and just in my life is the question of, you know, how much to claim to that site and how useful that site really is. And, and, and trying to figure out what, what it means to be blind, if I'm blind, you know, certainly legally blind, you know, I've half got about five or six degrees of, of central vision. You know, and so, so, so my so So, I've left your question behind at this point. But I wrote, I wrote this book, in some ways to answer that question of, like, where I, where I fit into this world of blindness? And am I an outsider, or am I an insider? like at what point do I get to be part of the club and all those really tricky questions that were really bothering me as a person, I got to kind of explore in the form of a book.
 
</strong>Michael Hingson ** 06:52
The interesting thing about what you said in the book, however, concerning Are you an outsider or an insider, Am I blind? Or am I not? is, of course a question that everyone wrestles with. And I personally like the Jernigan definition, have you ever read his article, a definition of blindness?
 
<strong>Andrew Leland ** 07:11
Oh, maybe tell me what he says. So what he says
 
</strong>Michael Hingson ** 07:15
is that you should consider yourself blind from a functional standpoint, when your eyesight decreases to the point where you have to use alternatives to vision to be able to perform tasks. Now, having said that, that doesn't mean that you shouldn't use the residual vision that you have. But what you should do is learn blindness techniques, and learn to psychologically accept that from a blindness standpoint, or from a from a functional standpoint, you are blind, but you do also have eyesight, then there's no reason not to use that. But you still can consider yourself a blind person, because you are using alternatives to eyesight in order to function and do things.
 
<strong>Andrew Leland ** 08:00
Yeah, no, I have heard that from the NFB I didn't realize its source was Jernigan. But I really aspire to live my life that way. You know, I think it's, there are some days when it's easier than others. But, you know, I'm here, learning, you know, practicing Braille, using my white cane every day, you know, like learning jaws and trying to try to keep my screen reader on my phone as much as possible. And it's funny how it becomes almost like a moral mind game that I play with myself where I'm like, okay, like, Wow, it's so much easier to use my phone with a screen reader. Like, why don't I just leave it on all the time, but then inevitably, I get to like a inaccessible website, or like, I'm trying to write and write a text message. And I'm like, Oh, am I really going to like use the rotor to like, go back up, you know, to these words, and so then I turn it back off, and then I leave it off. And I'm just like, constantly messing with my own head and this way, and I've heard from, from folks with ARPI, who are more blind than I am, who have less vision. And there is the sense that like, one relief of even though it's, you know, incontrovertibly, incontrovertibly inconvenient to have less vision, right? Like there's there's certain affordances that vision gives you that shouldn't make life easier. But But one thing that I've heard from these folks is that, you know, that kind of constant obsessing and agonizing over like, how much vision do I have? How much vision am I going to have tomorrow? How am I going to do this, with this much vision versus that much vision? Like when that goes away? It is a bit of a relief I've heard.
 
</strong>Michael Hingson ** 09:28
Yeah, I mean, if it ultimately comes down to you can obsess over it, you can stress about it. What can I do if I lose this extra vision or not? Is is a question but the other side of it is why assume that just because you lose vision, you can't do X or Y. And that's the thing that I think so many people tend to not really deal with. I believe that we have totally an inconsistent and wrong definition of disability. Anyway, I believe that everyone on the planet has a disability. And for most people, the disability is like dependents. And my case from then my way from making that is look at what Thomas Edison did in 1878. He invented the electric light bulb, which allowed people to have light on demand. So they could function in the dark, because they couldn't really function in the dark until they had light on demand, or unless they had a burning stick or something that gave us light. But the reality is, they still had a disability. And no matter how much today we offer light on demand, and light on demand is a fine thing. No, no problem with it. But recognize that still, without that light on demand, if a if a power failure happens or something and the lights go out, sighted people are at least in a world of hurt until they get another source for light on demand. Mm hmm. I was I was invited to actually Kelly and Ryan's Oscar after party to be in the audience this year. So we went to the Hollywood Roosevelt Hotel, which is fun. I used to go there for NFB of California conventions, a great hotel, man. So we got there about three o'clock on Thursday, on Saturday afternoon, and it was my niece and nephew and I and we were all there. And we just dropped our luggage off. And we're going downstairs when suddenly I heard screaming, and I asked my niece, what's going on. And she said, there's been a power failure in and around the hotel. And I'd love to try to spread the rumor that it was all Jimmy Kimmel trying to get attention. But no one's bought that. But but the but the point is that suddenly people didn't know what to do. And I said, doesn't seem like a problem to me. And you know, it's all a matter of perspective. But we really have to get to this idea that it doesn't matter whether you can see or not. And you pointed out very well, in your book that blindness is not nearly so much the issue psychologically, as is our attitude about blindness? Absolutely.
 
<strong>Andrew Leland ** 11:58
Yeah, I remember I interviewed Mark Riccobono, the current president of the National Federation of the Blind, and he made a very similar point, when we were talking about the nature of accommodations, which is something that I still I'm thinking a lot about is I think it's a very tricky idea. And a very important idea, which I think your your your idea of light dependency gets at, you know, in America, Bono's point was, you know, look, we have the the BR headquarters here in Baltimore, and we pay a pretty hefty electricity bill, to keep the lights on every month, and that, you know, the blind folks who work there, it's not for them, right? It's for all the sighted people who come and visit or work at the at the center. And in some ways, that's a reasonable accommodation, that the NFB is making for the sighted people that they want to be inclusive of right. And so that just even that idea of like, what is a reasonable accommodation? I think you're right, that we think of it as like the poor, unfortunate disabled people who need to be brought back to some kind of norm that's at the center. And there's the kind of reframing that you're doing when you talk about light dependency or that Riccobono is doing when he talks about, you know, his electricity bill, you know, it kind of gives the lie to puts the lie to that, that idea that, that the norm takes precedence. And the reality is that, you know, that we all need accommodations, like you say, and so what's reasonable, is really based on what, what humans deserve, which is which is to be included, and to be, you know, to have access equal access, that
 
</strong>Michael Hingson ** 13:38
ought to be the norm. Jacobus timbre wrote a speech called the pros and cons of preferential treatment that was then paired down to a shorter article called a preference for equality. And I haven't, I've been trying to find it, it's at the NFB center, but it isn't as readily available as I would like to see it. And he talks about what equality is, and he said, equality isn't that you do things exactly the same way it is that you have access and with whatever way you need to the same information. So you can't just say, Okay, well, here's a printed textbook, blind persons that's equal under the law, it's not. And he talks about the fact that we all really should be seeking equality and looking for what will give people an equal opportunity in the world. And that's really the issue that we so often just don't face, like we should. The fact of the matter is, it's a part of the cost of business, in general to provide electricity and lights. It's a part of the cost of business to provide for companies a coffee machine, although it's usually a touchscreen machine, but it's there. It's a cost of doing business to provide desks and computers with monitors and so on. But no one views provide Seeing a screen reader as part of the cost of business and nobody views providing a refreshable Braille display or other tools that might give me an equal opportunity to be a part of society, we don't view those as part of the cost of doing business, which we should, because that's what inclusion is really all about. You know, we don't, we don't deal with the fact or sometimes we do that some people are a whole lot shorter than others. And so we provide ladders or step stools, or whatever. But we don't provide cost of doing business concepts to a lot of the tools that say, I might need or you might need. Yeah,
 
<strong>Andrew Leland ** 15:37
yeah, it's one thing that I've been thinking about lately is, is really even just the challenge of understanding what those accommodations are. Because, you know, I think I think, practically speaking in the world, you know, you'll, you'll call up a blind person and say, What do you need, you know, like, we're trying to make this art exhibit or this, you know, business or this, you know, HR software accessible, what do you need, you know, and that one blind person might be like, well, I use NVDA, you know, or that one blind person might be low vision, right. And they might be like, I use a screen magnifier. And it's so difficult to understand, like, what the accommodations are, that would be, that would be adequate to cover, like a reasonable sample. And so just like, it's just so much more complicated than it originally seems, you know, when you have a really well meaning person saying, like, we really value diversity, equity and inclusion and accessibility. And but then like, the distance between that well meeting gesture, and then actually pulling off something that's fully accessible to a wide swath of the whatever the users are, is just, it's just unfair, quickly, huge. So that's something that I'm thinking about a lot lately is like how to how do you approach that problem?
 
</strong>Michael Hingson ** 16:46
Well, and I think, though, the at least as far as I can tell, I think about it a lot, as well, as I think any of us should. The fact is that one solution doesn't fit everyone, I'm sure that there are people, although I'm sure it's a minority, but there are people who don't like fluorescent lights as well as incandescent lights, and neither of them like other kinds of lighting as compared to whatever. And then you have people epilepsy, epilepsy who can't deal as well, with blinking lights are blinking elements on a webpage, there's there isn't ever going to be least as near as I can tell, one size that truly fits all, until we all become perfect in our bodies. And that's got a ways to go. So the reality is, I don't think there is one solution that fits everyone. And I think that you, you pointed it out, the best thing to do is to keep an open mind and say, Yeah, I want to hire a person who's qualified. And if that person is blind, I'll do it. And I will ask them what they need. You know, an example I could give you is, was it three years ago, I guess, four years ago, now actually, I was called by someone up in Canada, who is a lawyer who went to work for a college. And we were talking about IRA, artificial intelligent, remote assistance, a IRA, you know about IRA, you wrote about it. And she said, you know, a lot of the discovery and a lot of the documentation that I need to use is not accessible through even OCR to be overly accurate, because there will be deep degradations and print and so and so I can't rely on that. And certainly, Adobe's OCR isn't necessarily going to deal with all the things that I need. So I'd like to use IRA is that a reasonable accommodation? And I said, sure it is, if that's what you need in order to be able to have access to the information, then it should be provided. Now the laws are a little different up there. But nevertheless, she went to the college and made the case and they gave her iris so she could read on demand all day, any document that she needed, and she was able to do her job. And not everyone necessarily needs to do that. And hear in probably some quarters, maybe there are other accommodations that people could use instead of using IRA. But still, Ira opened up a VISTA for her and gave her access to being able to do a job and I think that we really need to recognize that one solution doesn't fit everything. And the best way to address it is to ask somebody, what do you need in order to do your job, and we will provide it or work it out. And here in the US, of course, given although they try to renege on it so much, but given the definition of what rehabilitation is supposed to do, they're supposed to be able to and help make people employable. They should be providing a lot of these tools and sometimes getting counselors to do that. Just like pulling teeth, I'm sure you know about that. Yeah,
 
<strong>Andrew Leland ** 20:02
I do. I do. I mean, it's interesting because I think in the face of that complexity of saying, like, Okay, we like interviewed a dozen blind people, and we like have this we know, our website is it's compatible with all the screen readers. And, you know, this event, like, you know, let's say you're doing an event, and the website is compatible with every screen reader, and it's got dynamic types. So the low vision users are happy, you know, and then the event starts and you're like, oh, wait, we forgot about the existence of deafblind people, and there's no cart, or captioners. Here. And, you know, and then the question for me another another thing I've been thinking about lately is like, how do you respond to that, you know, like, what is the? What is the response? And even just like on a kind of, like, a social level, like, is it scathing indictment, like you, you terrible people, you know, you have you have like, you don't care about deaf blind people. And so I hereby cancel you, and I'm going to, like, tweet about how terrible you are? Or is there like a more benign approach, but then you don't get what you need. And like, sort of, and I think, I think a lot of this is a function of my having grown up without a disability, really, you know, I mean, like, growing up, my I went through my, my full education, without ever having to ask for an accommodation, you know, maybe I had to sit a little closer to the board a little bit. But you know, nothing, nothing like what I'm dealing with now. And I think as a result, I am just now starting to wrap my head around, like, how when self advocates and what styles are most effective. And I think that's another really important piece of this conversation, because it's easy, I think, to walk into, you know, cafe x, or, you know, I just did it the other day, yesterday, last night, I saw this really cool looking new magazine about radio, which was an interest of mine, like great for radio producers. And it was print only, you know, and I wrote like, Hey, how can I get an accessible copy of this cool look in new magazine? And they're like, Oh, actually, we're, we're putting our resources all it were kind of a shoestring operation, all our resources are going into the print edition right now. You know, and then, so then I had a question before me, right? Like, do I say, like, Hey, everybody, like, we must not rest until you agitate for these people to make their accessible thing, or I just sort of wrote a friendly note. And I was like, there's a lot of like, blind radio makers out there who might find your stuff interesting. And I like, affectionately urge you to make this accessible. And then, you know, their hearts seems to be in the right place. And they seem to be working on making it happen. So I don't know what's your what's your thinking about that? Like how to respond to those situations.
 
</strong>Michael Hingson ** 22:34
So my belief is whether we like it or not, every one of us needs to be a teacher. And the fact is to deal with with what you just said, let's take the radio magazine, which magazine is it by the way? Oh, I
 
<strong>Andrew Leland ** 22:51
didn't want to call them out by name. Oh, I'm
 
</strong>Michael Hingson ** 22:52
sorry. I was asking for my own curiosity, being very interested in radio myself. So we
 
<strong>Andrew Leland ** 22:57
give them some good and bad press simultaneously. It's called good tape. Okay, it's brand new. And at the moment, it's as of this recording, it's print only. And,
 
</strong>Michael Hingson ** 23:06
and tape is on the way up a good tape. No, that's okay. Anyway, but no, the reason I asked it was mainly out of curiosity. But look, you you kind of answered the question, their heart is in the right place. And it is probably true that they never thought of it. I don't know. But probably, yeah, they didn't think of it. I've seen other magazines like diversity magazine several years ago, I talked with them about the fact that their online version is totally inaccessible. And they have a print version. But none of its accessible. And I haven't seen it change yet, even though we've talked about it. And so they can talk about diversity all they want, and they talk a lot about disabilities, but they don't deal with it. I think that it comes down to what's the organization willing to do I've, I've dealt with a number of organizations that never thought about making a digital presence, accessible or having some sort of alternative way of people getting to the magazine, and I don't expect everybody to produce the magazine and Braille. And nowadays, you don't need to produce a braille version, but you need to produce an accessible version. And if people are willing to work toward that, I don't think that we should grind them into the ground at all if their hearts in the right place. And I can appreciate how this magazine started with print, which is natural. Yeah, but one of the things that you can do when others can do is to help them see maybe how easy it is to create a version that other people can can use for example, I don't know how they produce their magazine, but I will bet you virtual Anything that it starts with some sort of an electronic copy. If it does that, then they could certainly make that electronic copy a version that would be usable and accessible to the end. And then they could still provide it through a subscription process, there's no reason to give it away if they're not giving it away to other people, but they could still make it available. And I also think something else, which is, as you point out in the book, and the country of the blind, so often, things that are done for us, will help other people as well. So great tape is wonderful. But how is a person with dyslexia going to be able to read it? Yeah, so it isn't just blind people who could benefit from having a more accessible version of it. And probably, it would be worth exploring, even discussing with him about finding places to get funding to help make that happen. But if somebody's got their heart in the right place, then I think by all means, we shouldn't bless them. We should be teachers, and we should help them because they won't know how to do that stuff.
 
<strong>Andrew Leland ** 26:10
Ya know, I love that answer to be a teacher. And I think there was I think there was a teacher Lee vibe in my, in my response to them, you know, like, this is a thing that is actually important and useful. And you ought to really seriously consider doing it. You know, I mean, I think if you think about the how people act in the classroom, you know, it's those kinds of teachers who, you know, who, who correct you, but they correct you in a way that makes you want to follow their correction, instead of just ruining your day and making you feel like you're a terrible person. But it's interesting, because if you, you know, I mean, part of a lot of this is the function of the internet. You know, I see a lot of disabled people out there calling out people for doing things and accessibly. And, you know, I feel I'm really split about this, because I really empathize with the frustration that that one feels like, there's an amazing film called, I didn't see you there by a filmmaker named Reed Davenport, who's a wheelchair user. And the film is really just, like, he kind of he mounts a camera to his wheelchair, and a lot of it is like, he almost like turns his wheelchair into a dolly. And there's these these, like, wonderful, like tracking shots of Oakland, where he lived at the time. And there's this there's this incredible scene where it's really just his daily life, like, you know, and it's very similar to the experience of a blind person, like, he'll just be on a street corner hanging out, you know, in somebody's, like, the light screen, you know, like, what do you what are you trying to do, man, and he's like, I'm just here waiting for my car, my ride, you know, like, leave me alone. You don't need to intervene. But there's this incredible scene where there are some workers in his building are like, in the sort of just sort of unclear like they're working. And there's an extension cord, completely blocking the path, the visible entrance to his apartment, and he can't get into his house. And he's just this, like, the, the depth of his anger is so visceral in that moment. You know, and he yells at them, and they're like, oh, sorry, you know, they kind of don't care, you know, but they like, they're like, just give us a second. And he's like, I don't have a second, like, I need to get into my house. Now. You know, he just has no patience for them. And it's understandable, right? Like, imagine you're trying to get home. And as a matter of course, regularly every week, there's something that's preventing you. And then and then and then you see him when he finally gets back into his apartment. He's just like, screaming and rage. And it's, you know, so that rage I think, is entirely earned. You know, like, I don't I don't think that one one should have to mute one's rage and how and be a kindly teacher in that moment. Right. But, so So yeah, so So I kind of see it both ways. Like, there are moments for the rage. And then I guess there are moments for the mortar teacher like because obviously, like the stakes of me, getting access to good tape magazine are very different than the stakes for read like getting into his apartment. Right?
 
</strong>Michael Hingson ** 28:53
Well, yes and no, it's still access. But the other part about it is the next time, that group of people in whatever they're doing to repair or whatever, if they do the same thing, then they clearly haven't learned. Whereas if they go, Oh, we got to make sure we don't block an entrance. Yeah, then they've learned a lesson and so I can understand the rage. I felt it many times myself, and we all have and, and it's understandable. But ultimately, hopefully, we can come down. And depending on how much time there is to do it, go pick out and say, Look, do you see what the problem is here? Yeah. And please, anytime don't block an entrance or raise it way up or do something because a person in a wheelchair can't get in. And that's a problem. I so my wife always was in a wheelchair, and we were married for two years she passed last November. Just the bye He didn't keep up with the spirit is what I tell people is really true. But I remember we were places like Disneyland. And people would just jump over her foot rests, how rude, you know, and other things like that. But we, we faced a lot of it. And we faced it from the double whammy of one person being in a wheelchair and one person being blind. One day, we went to a restaurant. And we walked in, and we were standing at the counter and the hostess behind the counter was just staring at us. And finally, Karen said to me, well, the hostess is here, I don't think she knows who to talk to, you know, because I'm not making necessarily eye contact, and Karen is down below, in in a wheelchair. And so fine. I said, maybe if she would just ask us if we would like to sit down, it would be okay. And you know, it was friendly, and it broke the ice and then it went, went from there. But unfortunately, we, we, we bring up children and we bring up people not recognizing the whole concept of inclusion. And we we really don't teach people how to have the conversation. And I think that that's the real big issue. We don't get drawn into the conversation, which is why diversity is a problem because it doesn't include disabilities.
 
<strong>Andrew Leland ** 31:16
Mm hmm. Yeah. I mean, that seems to be changing. You know, I mean, you have you know, you have a lot more experience in this realm than I do. But But But haven't you felt like a real cultural shift over the last, you know, 2030 years about disability being more front of mind in that conversation?
 
</strong>Michael Hingson ** 31:36
I think it's, it's shifted some. The unemployment rate among employable blind people, though, for example, hasn't changed a lot. A lot of things regarding blindness hasn't really, or haven't really changed a lot. And we still have to fight for things like the National Federation of the Blind finally took the American Bar Association, all the way to the Supreme Court, because they wouldn't allow people to use their technology to take the LSAT. Yeah, lawyers of all people and you know, so things like that. There's, there's so many ways that it continues to happen. And I realized we're a low incidence disability. But still, I think, I think the best way to really equate it. You mentioned in Goldstein in the book, Dan, who I saw, I think, is a great lawyer spoke to the NFB in 2008. And one of the things he talked about was Henry, mayor's book all on fire. And it's about William Lloyd Garrison, the abolitionist and he was looking for allies. And he heard about these, these two, I think, two ladies, the Grimm case, sisters who were women's suffragettes, and they and he said, Look, we should get them involved. And people said, no, they're dealing with women's things. We're dealing with abolition, it's two different things. And Garrison said, No, it's all the same thing. And we've got to get people to recognize that it really is all the same thing. The you mentioned, well, you mentioned Fred Schroeder and the American Association of Persons with Disabilities at various points in the book. And in 1997. Fred, when he was RSA Commissioner, went to speak to the AAPD talking about the fact that we should be mandating Braille be taught in schools to all blind and low vision kids. And the way he tells me the story, they said, Well, that's a blindness issue. That's not our issue, because most of those people weren't blind. And that's unfortunate, because the reality is, it's all the same thing.
 
<strong>Andrew Leland ** 33:41
Yeah, no, that's something, uh, Dan Goldstein was a really important person for me to meet very early on in the process of writing the book, because I mean, just because he's, he's brilliant. And yeah, such a long history of, of arguing in a very, you know, legalistic, which is to say, very precise, and, you know, method, methodical way. A lot of these questions about what constitutes a reasonable accommodation, you know, as in like, his, his, the lawsuits that he's brought on behalf of the NFB have really broken ground have been incredibly important. So he's, he was a wonderful resource for me. You know, one of the things that he and I talked about, I remember at the beginning, and then, you know, I had lunch with him earlier this week, you know, we still are talking about it. And it's exactly that that question of, you know, the thing that the thing that really dogged me as I pursued, writing this book, and one of the kinds of questions that hung over it was this question of identity. And, you know, like, the sense that like the NFB argues that blindness is not what defines you. And yet, there it is, in their name, the National Federation of the Blind by and like, Where does where does this identity fit? And, you know, and I think that when you talk about other identities like Like the African American civil rights movement, or, you know, you mentioned the suffragette movement, you know, the feminist movement. You know, and it's interesting to compare these other identity based civil rights movements, and the organized by movement and the disability rights movement. And think about the parallels, but then there's also I think, disconnects as well. And so that was one of the things that I was it was really, really challenging for me to, to write about, but I think it's a really important question. And one that's, that's really evolving right now. You know, one of the things that I discovered was that, you know, in addition to the sort of blind or disability rights movement, that's very much modeled on the civil rights model of like, you know, my the first time I went to the NFB convention in 2018, you know, the banquet speech that Mark Riccobono gave was all about the speech of women and the women in the Federation, you know, which, which someone told me afterwards like, this is all new territory for the NFB, like, you know, they don't, there, there hasn't traditionally been this sort of emphasis on, including other identities, you know, and I found that was, I found that interesting, but then also, I was so struck by a line in that speech, where Riccobono said, you know, the fact that they were women is not as important as the fact that they were blind people fighting for, you know, whatever was like the liberation of blindness. And, you know, so it's, there's still always this emphasis on blindness as, like, the most important organizing characteristic of somebody is a part of that movement. And it makes total sense, right, it's the National Federation of the Blind, and they're fighting that 70% unemployment rate. And, you know, I think by their lights, you don't get there by you know, taking your eyes off the prize in some ways. And, and so I was really struck by some of these other groups that I encountered, particularly in 2020, when a lot of the sort of identity right questions came to the fore with the murder of George Floyd, right. You know, and then I was attending, you know, because it was 2020 it was that the convention was online, and I you know, I read it, this is all in the book, I, I went to the LGBT queue meet up, and which, which is also like a shockingly recent development at the NFB, you know, there's this notorious story where President Maher, you know, ostentatiously tears up a card, at a at an NFB convention where there are LGBT. NFB is trying to organize and have an LGBTQ meet up and he sort of ostentatiously tears it up as soon as he reads what's on the card. You know, a lot of still raw pain among NF beers who I talked to about that incident, anyway, like that this this LGBTQ meetup, you know, there's, there's a speaker who's not part of the NFB named justice, shorter, who works in DC, she's, she's blind, you know, and she's part of what is called the, you know, the Disability Justice Movement, which is very much about decentering whiteness, from the disability rights struggle and centering, black, queer, you know, people of color, who are also disabled, and and in some ways, I've found the NFB struggling to, to connect with with that model. You know, I talked to a Neil Lewis, who's the highest ranking black member of the NFV, you know, and he wrote this really fascinating Braille monitor article in the wake of, of George Floyd's death, where he's sort of really explicitly trying to reconcile, like Black Lives Matter movement with live the life you want, you know, with with NFB slogans, and it's, it's a tough thing to do, he has a tough job and trying to do that, because because of the thing, you know, that that I'm saying about Riccobono, right, it's like he is blind is the most important characteristic, or where do these other qualities fit? So it's a very contemporary argument. And it's one that I think the the organized blind movement is still very actively wrestling with.
 
</strong>Michael Hingson ** 39:02
I think it's a real tough thing. I think that blindness shouldn't be what defines me, but it's part of what defines me, and it shouldn't be that way. It is one of the characteristics that I happen to have, which is why I prefer that we start recognizing that disability doesn't mean lack of ability. Disability is a characteristic that manifests itself in different ways to people and in our case, blindness as part of that. For Women. Women is being a woman as part of it for men being a man as part of it for being short or tall, or black or whatever. Those are all part of what defines us. I do think that the National Federation of the Blind was an organization that evolved because, as I said earlier, we're not being included in the conversation and I think that for the Federation and blindness is the most important thing and ought to be the most important thing. And I think that we need to be very careful as an organization about that. Because if we get too bogged down in every other kind of characteristic that defines people, and move away too much from dealing with blindness, we will weaken what the message and the goals of the National Federation of the Blind are. But we do need to recognize that blindness isn't the only game in town, like eyesight isn't the only game in town. But for us, blindness is the main game in town, because it's what we deal with as an organization. Well,
 
<strong>Andrew Leland ** 40:40
how do you reconcile that with the idea that you were talking about before with with, you know, with the argument that like, you know, with the historical example of, you know, it's the same fight the suffragettes and like it because it doesn't that kind of, isn't that kind of contradicting that idea that like, having the intersection of identities, you know, and these movements all being linked by some kind of grand or systemic oppression, you know, so it is it is relevant? Well,
 
</strong>Michael Hingson ** 41:06
it is, yeah, and I'm not saying it any way that it's not relevant. What I am saying, though, is the case of the Grimm case, sisters, he wanted their support and support of other supportive other people, Garrison did in terms of dealing with abolition, which was appropriate, their main focus was women's suffrage, but it doesn't mean that they can't be involved in and recognize that we all are facing discrimination, and that we can start shaping more of our messages to be more inclusive. And that's the thing that that I don't think is happening nearly as much as it ought to. The fact is that, it doesn't mean that blind people shouldn't be concerned about or dealing with LGBTQ or color, or gender or whatever. Yeah. But our main common binding characteristic is that we're all blind men. So for us, as an organization, that should be what we mostly focus on. It also doesn't mean that we shouldn't be aware of and advocate for and fight for other things as well. But as an organization, collectively, the goal really needs to be dealing with blindness, because if you dilute it too much, then you're not dealing with blindness. And the problem with blindness as being a low incidence disability, that's all too easy to make happen. Right?
 
<strong>Andrew Leland ** 42:35
Yeah. Yeah, it's interesting. Yeah, it's interesting, just thinking about that question of dilution versus strengthening, you know, because I think I think if you ask somebody in the Disability Justice Movement, the dilution happens precisely, with an overemphasis on a single disability, right, and then you lose these like broader coalition's that you can build to, you know, I think I think it comes down to maybe like the way that you are our analysts analyzing the structures of oppression, right, like, right, what is it that's creating that 70% unemployment? Is it something specifically about blindness? Or is it like a broader ableist structure that is connected to a broader racist structure? You know, that's connected to a broader misogynist structure? You know, and I think if you start thinking in those structural terms, then like, coalition building makes a lot more sense, because it's like, I mean, you know, I don't know what kind of political affiliation or what but political orientation to take with us, you know, but certainly the Disability Justice Movement is pretty radically to the left, right. And I think traditionally, the NFB, for instance, has had a lot more socially conservative members and leaders. And so it's, you know, that reconciliation feels almost impossibly vast to to think of like an organization like the NFB taking the kind of like, abolitionist stance that a lot of these disability justice groups take to say, like, actually, capitalism is the problem, right. So yeah, so I mean, the thought experiment only goes so far, like, what like a Disability Justice oriented NFP would look like. But you know, that I think there are young members, you know, and I do think it's a generational thing too. Like, I think there are NF beers in their 20s and 30s, who are really wrestling with those questions right now. And I'm really interested to see what they come up with.
 
</strong>Michael Hingson ** 44:29
I think that the biggest value that the NFB brings overall, and I've actually heard this from some ACB people as well, is that the ENFP has a consistent philosophy about what blindness is and what blindness is. And and that is probably the most important thing that the NFP needs to ensure that it that it doesn't lose. But I think that the whole and the NFP used to be totally As coalition building that goes back to Jernigan and Mauer, although Mauer started to change some of that, and I think it will evolve. But you know, the NFB. And blind people in general have another issue that you sort of brought up in the book, you talk about people who are deaf and hard of hearing, that they form into communities and that they, they have a culture. And we don't see nearly as much of that in the blindness world. And so as a result, we still have blind people or sighted people referring to us and and not ever being called out as blind or visually impaired. But you don't find in the deaf community that people are talking about deaf or hearing impaired, you're liable to be shot. It's deaf or hard of hearing. And yeah, the reality is, it ought to be blind or low vision, because visually impaired is ridiculous on several levels visually, we're not different and impaired. What that's that's a horrible thing to say. But as a as an as a group. I was going to use community, but I but I guess the community isn't, as well formed to deal with it yet. We're not there. And so all too often, we talk about or hear about visually impaired or visual impairment. And that continues to promote the problem that we're trying to eliminate. Mm
 
<strong>Andrew Leland ** 46:22
hmm. Yeah. Yeah, that question of blank community is fascinating. And yeah. And I do think that I mean, you know, from my reading the book, I certainly have found blank community. But, you know, if I really think about it, if I'm really being honest, I think it's more that I've met, it's, you know, my work on the book has given me access to really cool blind people that I have gotten to become friends with, you know, that feels different than, like, welcome to this club, where we meet, you know, on Tuesdays and have our cool like, blind, you know, paragliding meetups, you know, not that not that people aren't doing that, like, then they're a really, you know, I would like to get more if I lived in a more urban center, I'm sure it would be involved in like, you know, the blind running club or whatever, willing to hang out with blind people more regularly, but it doesn't feel like a big community in that way. And it's interesting to think about why. You know, I think one big reason is that it's not, it's not familial, in the same way, you know, Andrew Solomon wrote a really interesting book called far from the tree that gets at this where, you know, like, the when, when, when a child has a different identity than a parent, like, you know, deaf children of hearing adults, you know, there doesn't, there isn't a culture that builds up around that, you know, and it's really like these big deaf families that you have with inherited forms of deafness, or, you know, and then schools for the deaf, that, you know, and with deaf culture in particular, you know, really what we're talking about is language, you know, in sign language, right, creates a whole rich culture around it. Whereas, with hearing blind people, you know, they're more isolated, they're not necessarily automatically you have to, you have to really work to find the other blind people, you know, with, with travel being difficult, it's a lot easier to just like, Get get to the public library to meet up in the first place, and so on. So, yeah, it feels a lot more fractured. And so I think you do see groups more like the NFB or the ACB, who are organizing around political action, rather than, you know, like a culture of folks hanging out going to a movie with open audio description, although, I will say that the weeks that I spent at the Colorado Center for the Blind, you know, which is, you know, you can think of it as like a, you know, it's a training center, but in some ways, it's like an intentional blind community do right where you're like, that's like a blind commune or something. I mean, that is just a beautiful experience, that it's not for everyone in terms of their their training method. But if it is for you, like, wow, like for just such a powerful experience to be in a community, because that is a real community. And it nothing will radically change your sense of what it means to be blind and what it means to be in a black community than then living for a while at a place like that. It was a really transformative experience for me.
 
</strong>Michael Hingson ** 49:11
Do you think that especially as the younger generations are evolving and coming up, that we may see more of a development of a community in the blindness in the blindness world? Or do you think that the other forces are just going to keep that from happening? Well,
 
<strong>Andrew Leland ** 49:30
you know, one of the things that I discovered in writing the book was that, you know, and this is sort of contradicting what I just said, because there there is a blind community. And, you know, I read in the book like, at first I thought that blind techies were another subculture of blindness, like blind birders are blind skateboarders, right. But then the more I looked into it, the more I realized that like being a techie is actually like a kind of a basic feature of being a blind person in the world. You know, and I don't hear if it's 2023 or 1823, you know, because if you think about the problem of blindness, which is access to information, by and large, you know, you basically have to become a self styled information technologist, right? To, to get what you need, whether it's the newspaper, or textbooks or signs, road signs, or whatever else. So. So I do and I do think that like, you know, when my dad was living in the Bay Area in the 90s, you know, when I would go visit him, you know, he was a techie, a sighted techie. And, you know, he would always be part of like, the Berkeley Macintosh user group, just be like, these nerds emailing each other, or, you know, I don't even know if email was around, it was like, late 80s. You know, but people who have like the Mac 512, KS, and they would, they would connect with each other about like, Well, how did you deal with this problem? And like, what kind of serial port blah, blah, blah? And that's a community, right? I mean, those people hang out, they get rise together. And if there's anything like a blind community, it's the blind techie community, you know, and I like to tell the story about Jonathan mosun. I'm sure you've encountered him in your trailer. I know Jonathan. Yeah. You know, so I, when I discovered his podcast, which is now called Living blind, fully blind, fully, yeah. Yeah. I, I was like, oh, okay, here are the conversations I've been looking for, because he will very regularly cover the kind of like social identity questions that I'm interested in, like, you know, is Braille like, is the only way for a blind person to have true literacy through Braille? Or is using a screen reader literacy, you know? Or like, is there such a thing as blind pride? And if so, what is it? I was like? These are the kinds of questions I was asking. And so I was so delighted to find it. But then in order to, in order to get to those conversations, you have to sit through like 20 minutes of like, one password on Windows 11 stopped working when I upgraded from Windows 10 to Windows 11. And so like, what, you know, if you what Jaws command, can I use in and I was like, why is this? Why is there like 20 minutes of Jaws chat in between these, like, really interesting philosophical conversations. And eventually, I realized, like, oh, because that's like, what this community needs and what it's interested in. And so in some ways, like the real blind community is like the user group, which I think is actually a beautiful thing. Yeah.
 
</strong>Michael Hingson ** 52:14
Well, it is definitely a part of it. And we do have to be information technologists, in a lot of ways. Have you met? And do you know, Curtis Chang,
 
<strong>Andrew Leland ** 52:23
I've met him very briefly at an NFB convention. So Curtis,
 
</strong>Michael Hingson ** 52:28
and I have known each other Gosh, since the 1970s. And we both are very deeply involved in a lot of things with technology. He worked in various aspects of assistive technology worked at the NFB center for a while and things like that, but he always talks about how blind people and and I've heard this and other presentations around the NFB, where blind people as Curtis would put it, have to muddle through and figure out websites. And, and the fact is, we do it, because there are so many that are inaccessible. I joined accessibe two years ago, two and a half years ago. And there are a lot of people that don't like the artificial, intelligent process that accessibe uses. It works however, and people don't really look far enough that we're not, I think, being as visionary as we ought to be. We're not doing what we did with Ray Kurzweil. And look, when the Kurzweil project started with the NFB Jernigan had to be dragged kicking and screaming into it, but Ray was so emphatic. And Jim Gasol at the Washington office, finally convinced kindred again to let him go see, raised machine, but the rules were that it didn't matter what Ray would put on the machine to read it and had to read what Gasol brought up. Well, he brought it did and the relationship began, and it's been going ever since and, and I worked, running the project and the sense on a day to day basis, I traveled I lived out of hotels and suitcases for 18 months as we put machines all over and then I went to work for Ray. And then I ended up having to go into sales selling not the reading machine, but the data entry machine, but I guess I kept to consistently see the vision that Ray was bringing, and I think he helped drag, in some ways the NFB as an organization, more into technology than it was willing to do before. Interesting.
 
<strong>Andrew Leland ** 54:27
Yeah, I heard a similar comment. The one thing I got wrong in the first edition of the book that I'm correcting for subsequent reprints, but I really bungled the description of the Opticon. And my friend, Robert Engel Britton, who's a linguist at Rice University, who collects opera cones. I think he has got probably like a dozen of them in his house. You know, he helped me you know, because I didn't have a chance to use one. Right he helped me get a better version of it. But he also sent me a quote, I think it was from Jernigan was similar thing where like, I think they were trying to get the public I'm included with, you know, voc rehab, so that that students could not voc rehab or whatever like so that students could get blind students could use them. And it was the same thing of like, you know, this newfangled gizmo is not going to help, you know, Braille is what kids need. So I do that, that's all to say that that makes sense to me that resistance to technology, you know, and it's like, it's a, it's a, it's a sort of conservative stance of like, we understand that what blind people need are is Braille and access to, you know, equal access. And don't don't try to give us any anything else. And you know, and I think, to be fair, like, even though the Opticon sounded like an incredibly useful tool, as is, of course, the Kurzweil Reading Machine and everything that followed from it. There. There is, you know, talking, I talked to Josh Meili, for the book, who's who now works at Amazon, you know, he had this great story about his mentor, Bill, Gary, who, who would, who would basically get a phone call, like once a week from a well, very well meaning like retired sighted engineer, who would say like, oh, you know, what the blind need? It's like the laser cane, right? Or the Yeah, it's like, basically like a sippy cup for blind people like so that they don't spill juice all over themselves. And, you know, and Gary would very patiently be like, Oh, actually, they don't think that that would be helpful to do probably, yeah. Talk to a blind person first, maybe before you spend any more time trying to invent something that blind people don't need. So I think that resistance to like newfangled technology, there's a good reason for it. Well,
 
</strong>Michael Hingson ** 56:26
there is but the willingness to take the Opticon. Look, I think the fastest I ever heard of anybody reading with an optical was like 70 or 80 words a minute, and there are only a few people who did that. Yeah. You know, Candy Lynnville, the daughter of the engineer who invented it, could and Sue Mel Rose, who was someone I knew, was able to and a few people were but what the Opticon did do even if it was slow, yeah, it was it still gave you access to information that you otherwise didn't get access to. And, and I had an optic on for a while. And the point was, you could learn to read and learn printed letters and learn to read them. It wasn't fast. But you could still do it. Yeah. And so it, it did help. But it wasn't going to be the panacea. I think that tele sensory systems wanted it to be you know, and then you talked about Harvey Lauer who also develop and was involved in developing the stereo toner, which was the audience since the audio version of the optic comm where everything was represented audio wise, and, and I spent a lot of time with Harvey Harvey at Heinz a long time ago. But the the fact is, I think the question is valid is listening, and so on literacy is literacy, like Braille. And I think there is a difference there is, are you illiterate, if you can't read Braille, you point out the issues about grammar, the issues about spelling and so on. And I think that there is a valid reason for people learning Braille at the Colorado Center, they would tell you, for senior blind people, you may not learn much Braille, but you can learn enough to be able to take notes and things like that, or, or put labels on your, your soup cans, and so on. So it's again, going to be different for different people. But we are in a society where Braille has been so de emphasized. And that's the fault of the educational system for not urging and insisting that more people be able to use Braille. And that's something that we do have to deal with. So I think there is a literacy problem when people don't learn braille. But I also think that, again, there are a lot of things that Braille would be good for, but using audio makes it go faster. It doesn't mean you shouldn't learn braille, though, right? Yeah,
 
<strong>Andrew Leland ** 58:51
no, it's another I think it's interesting. And it's a related idea, this, this sense that technology, you know, this like, just sort of wave your hands and say the word technology as a sort of panacea, where I think, you know, it's, it's a tragic story where, where people will say, Oh, well, you know, little Johnny has, you know, some vision. So like, he could just use technology, like he doesn't need Braille. And it's fascinating to me, because I never really felt it. And maybe it's because I encountered Braille at a point in my development as a blind person that I really was hungry for it. But, you know, people talk about Braille the way they talked about the white cane, like the white cane, I felt so much shame about using in public, and it's such, it's just so stigmatized, whereas Braille, I just always thought it was kind of cool. But you know, you hear it so much from parents where they it's just like their heartbreak seeing their child reading with their fingers, which is, you know, and so as a result, they're like, why don't I just buy like a gigantic magnifier, that maybe in five years, you're not gonna be able to use anyway, but like, at least you're reading the same type of book that
 
</strong>Michael Hingson ** 59:56
half hour or 45 minutes until you start getting headaches. Exactly. And that, you know, I worked on a proposal once. I was an evaluator for it. We were in a school in Chicago, and one of the teachers talked about Sally who could see and Johnny, who was totally blind, literally, it was Sally and Johnny. And she said, Sally gets to read print, Johnny has to read Braille. Sally couldn't read print very fast. her eyesight wasn't good. Yeah, she got to read print. And Johnny had to read Braille. Yeah, it's the kind of thing that we we see all the time. And it's so unfortunate. So yeah, I, I do understand a lot of the technology resistance. But again, people like Ray helped us vision a little differently. But unfortunately, getting that conversation to other people, outside of the NFB community, like teachers and so on, is so hard because so many people are looking at it from a science point of view and not recognizing it as it should be. The the NFB did a video that did it. Several, they have had a whole series of things regarding Braille. But they interviewed a number of people who had some residual vision, who were never allowed to learn to read Braille. And invariably, these people say how horrible it was that they didn't get to learn to read Braille, they learned it later. And they're, they're reading slower than they really should. But they see the value of it. And it's important that we hopefully work to change some of those conversations. Yeah,
 
<strong>Andrew Leland ** 1:01:33
I mean, it gets back to our earlier in our conversation about those norms, and then the sort of privilege that society puts on, on the center on the norm on, you know, and the damage that gets done when the ability of Sally to read print is over, emphasized to her to her detriment. And it's an interesting, you know, there's a really well known at least within the world of like, you know, people who study this stuff, a story about, you know, the first school for the blind in the US, which is now called Perkins, right? You know, where its founder, Samuel Gridley Howe visited, you know, the school for blind youth in Paris, the first school for the blind in the world, and, you know, where, where Louis Braille was a student and where the Braille system was developed. And, you know, he saw it flourishing, you know, in the, in the, in the UK and in Germany, and came back to the states and said, well, but actually, like, that's this, like, strange code. And like, Wouldn't it be better if we stuck with the original res print systems where, you know, and it's very much the same impulse of like Sally using her magnifier, right, it's like, I can look at that page of raised print, even though the blind people are saying, actually, like, it's infinitely more difficult to read a page of fine print than it is to read a page of Braille. But like, there's this universal design aspect to it, there's a really interesting exhibition that you can find online called touch this page, that's where I first encountered a lot of this history. But as a result, you know, and also, there's sort of a financial aspect to it, you know, like, like how poured a lot of his own money and the money that he raised into promoting Boston line type the letter system that he developed, and as a result, you know, Braille was like 40 years late to come to the US compared to its flourishing in Europe. And it's the same, it's the sort of misguided universal design, it was something that I was thinking about in DC, where I met you, you know, where we were having this conversation about? mainstream classrooms with blind students in them, you know, we were at the, you know, the meeting that we were at was was talking about STEM education for blind kids, but like, in the context of a mainstream classroom, and it seems like there's these two pads, right, like, there were these really fun conversations about oh, like, we could have like a Braille ready file, and they can download and print it on an embosser get a thermoform machine and like making this like, wild 3d thing that the blind student can have, like, you know, and then just thinking about the logistics of that of like, what embattled overworked, you know, mainstream fourth grade teacher in Bowling Green, Ohio, is going to like have access to a thermoformed machine is gonna, like be able to figure out how to, like get the BRF violent, you know, versus just like, why would if you made a curriculum that had tactile affordances that like was screen reader friendly. So all you needed was an iPad, to access it for a blind kid, you know, and so the universal design thing is real. But but there is a way that it can go kick and kind of, you know, there's like a dark side to it to where it can swing in the other direction. Well, the other
 
</strong>Michael Hingson ** 1:04:38
thing is, if you have things in electronic format, there are organizations like Bookshare that also will do Braille on demand, which is helpful and Bookshare. has, has made it possible to have access to a lot of material that otherwise wasn't available in a readable like a Braille readable form, but now they're also doing more with producing audio stuff, but that's okay. Okay. But I think that it is important that the Braille still be there and that we do need to teach blind kids Braille. And I'm using Jernigan definition of blind, because the fact of the matter is, people need to understand the rules around spelling and grammar and writing. I mean, you wouldn't be the writer that you are, if you didn't learn a lot of things.
 
<strong>Andrew Leland ** 1:05:27
Yeah, if I hadn't spent a lifetime reading, I mean, that's what it really comes down to.
 
</strong>Michael Hingson ** 1:05:30
That's right. But But you've done good with the book. And, you know, we're gonna have to stop because this has been going on. But can we? Can we pick this up and do this again? And do another one? Yeah, sure. That'd be great. Thank we should. But if people want to reach out to you, how do they do that? And how do they get cut the country of the blind,
 
1:05:52
my email addresses on my website, which is Andrew <a href="http://lelland.org" rel="nofollow">lelland.org</a>. And my last name is spelled L E L A,N D So it's Andrew <a href="http://leland.org" rel="nofollow">leland.org</a>. And you can find my email address there as well as links to recent stuff I've been publishing and links to the book. The book is if you are a blind reader, it's on Bard. It's on Bookshare. And also, just Yes, shout out to Bookshare. I could not have written this book without Bookshare the number of books that I didn't have to scan, you know, I eventually bought a scanner for stuff that was accessible, but like, wow, that just just bless bless Bookshare forever. But yeah, it's um, pardon Bookshare. It's also, as you mentioned, I think I narrate the audio book myself, and it's on Audible. You know, libro FM, or wherever fine audio books are downloaded. And also, of course, on the Kindle store, or you can buy a large print edition, or good old fashioned dead tree version, all that you know, in support your local indie bookseller, it's on Amazon. But also, I really recommend if you're buying a print version, a website called <a href="http://bookshop.org" rel="nofollow">bookshop.org</a>. That's sort of like an indie Amazon alternative where you can just as easy to buy a couple of clicks, but then it supports you put in where you live. And it's your local indie bookseller
 
<strong>Michael Hingson ** 1:07:07
store. Yeah, that is cool. Well, you know, and of course, if I were going to do a commercial, I tell people, please go out and continue to buy thunder dog, it's out there. And, yeah, and it's a lot of fun. But I want to thank you for being here, we will do this again. And we'll set it up. Because this is just stimulating, interesting, and just, I hope helps people recognize the value of having the conversation. So this was really a lot of fun to do. Now,
 
</strong>Andrew Leland ** 1:07:34
it's an honor to talk to you, you know, I just just the number of stories you have and the history that you've lived through with this stuff that I've been immersing myself in the last three years. It's really fun. You know, I, I mentioned somebody and you're like, oh, yeah, I remember like the first iteration of that 40 years before you even thought it you know, that's so it's really, it's a pleasure to talk to you. Well,
 
<strong>Michael Hingson ** 1:07:53
I want to thank you for listening out there. We really appreciate you doing it, please give us a five star rating wherever you're listening to unstoppable mindset. If you'd like to reach out to me, you can do it by emailing me at Michael M i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to our podcast page www dot Michael hingson h i n g s o n for <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. So please give us a five star rating love to hear your thoughts and your reviews. Feel free to email and keep us posted with your thoughts and your ideas. And I promise Andrew and I are going to do another one of these in the very near future. But for now, Andrew, I want to thank you once again for being here with us. All right, thank
 
</strong>Andrew Leland ** 1:08:36
you super fun.
 
**Michael Hingson ** 1:08:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Writer and Seeker with Andrew Leland</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b36ad623-7a3b-40ed-9332-85b4a96765ed.mp3?source=rss&amp;ext=asset.mp3" length="46190451" type="audio/mpeg" />
<itunes:episode>184</itunes:episode>
</item>
<item><title>Episode 183 – Unstoppable Learner, Creative Activist and Disability Advocate with Rishika Kartik</title>
<guid isPermaLink="false">https://pinecast.com/guid/4c508f39-14e7-4478-8ea8-f94b79b99777</guid>
<pubDate>Tue, 28 Nov 2023 10:00:57 -0000</pubDate>

<itunes:duration>01:07:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/69f9d4f7-b0f1-429e-b65a-f37ecfebb31b/UM183-Rishika_Kartik-Coverart.jpg" />
<description><![CDATA[<p>I met Rishika Kartik through her father while at a board meeting of the Colorado Center for the Blind. Rishika currently is a sophomore at Brown University.
 
As you will hear during our conversation, Rishika is extremely articulate. More importantly, she is very curious about almost everything and she loves to learn. She came by these traits honestly through the guidance of her parents. As a Freshman at Brown last year, she taught a course, started her own company/initiative and she has delivered a TEDx talk.
 
It was quite stimulating to hear Rishika talk about the life experiences she already has had and what she has learned about herself and others. She has some great insights that I am certain will agree with you. Already she has plans for activities for this year that she will talk about. I can hardly wait for her plans to become real activities we all can experience.
 
 
<strong>About the Guest:</strong>
 
Rishika Kartik is a creative activist and disability advocate. She works to improve holistic community health and make spaces, products, and experiences more accessible to those with disabilities. As the founder of “Touch and Create Studios” and the “Vision of the Artist's Soul” project, she has worked to make museums more inclusive and increase artistic and educational opportunities for blind people nationwide. As a sighted member of the National Federation of the Blind, she has collaborated with mentors to advocate for legislation at the Capitol and teach blind children STEM, braille literacy, and independent living skills training.
Rishika is a TEDx speaker, a 2022 U.S. Presidential Scholar, a Coca-Cola Scholar, a Live Más Scholar, and the recipient of the 2021 INSITE Grant, the 2020 Arts In Society Grant, and the 2021 Dairy Arts Center Micro-Grant . She also explores youth advocacy as a board member of Mirror Image Arts, a nonprofit that disrupts the school-to-prison pipeline through participatory theater. A current undergraduate student at Brown University, Rishika is creating her own major in “Disability and Design.” In her free time, Rishika is the 2023-2024 Co-Studio Lead for Brown/RISD Design for America, 2023 President of Brown Arts and Politics, a Student Associate for the Conference for Research on Choreographic Interfaces, and a proud supporter of Disability Justice at Brown.
Rishika’s greatest joy lies in teaching, learning, and relationship-building. In the past, she has done social science research at the Bedny Neuroplasticity Lab at Johns Hopkins and the American Foundation for the Blind, as well as medical research for the Department of Obstetrics and Reconstructive Pelvic Surgery at CU Anschutz Medical Campus. She is currently conducting independent research as a 2023 Royce Fellowship Recipient analyzing the importance of &quot;tactile fluency&quot; for rehabilitation in blind communities. In Spring of 2023, Rishika partnered with 2 blind peers to create and teach a new course at Brown: &quot;Blindness, Arts, and Media,&quot; and her writing has been published in papers such as Future Reflections Magazine and the Braille Monitor. In the future, she hopes to continue advocacy work through public speaking, artwork, design, and blogs on my website, <a href="http://rishikastudio.com" rel="nofollow">rishikastudio.com</a>.
 
 
<strong>Ways to connect with Rishika:</strong>
 
Website: <a href="https://www.rishikastudio.com/" rel="nofollow">https://www.rishikastudio.com/</a>
LinkedIn: <a href="https://www.linkedin.com/in/rishika-kartik/" rel="nofollow">https://www.linkedin.com/in/rishika-kartik/</a>
Instagram: <a href="https://www.instagram.com/rishikakstudio/" rel="nofollow">https://www.instagram.com/rishikakstudio/</a>
Tedx Talk: <a href="https://www.youtube.com/watch?v=0jiTWP0lCls" rel="nofollow">https://www.youtube.com/watch?v=0jiTWP0lCls</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>Unstoppable Learner, Creative Activist and Disability Advocate with Rishika Kartik</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4c508f39-14e7-4478-8ea8-f94b79b99777.mp3?source=rss&amp;ext=asset.mp3" length="42681779" type="audio/mpeg" />
<itunes:episode>183</itunes:episode>
</item>
<item><title>Episode 182 – Unstoppable Executive Performance Coach with Elizabeth Louis</title>
<guid isPermaLink="false">https://pinecast.com/guid/24cd210c-d3af-4d31-b965-94828815fe85</guid>
<pubDate>Fri, 24 Nov 2023 10:00:05 -0000</pubDate>

<itunes:duration>00:00:55</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/db3626d1-742d-44a5-8591-9b46e61d284c/UM182-Elizabeth_Louis-Coverart.jpg" />
<description><![CDATA[<p>I feel so blessed to have the opportunity to meet so many interesting people who come from such a large and diverse background. Today we get to spend time with Elizabeth Louis. For much of her adult life, Elizabeth worked in the television and entertainment industry. What she didn’t realize until later was that her talents really came from coaching people. She did it as a child, and finally in 2016 she began to do it as a career by leaving all the politics and entertainment infighting behind.</p>
<p>Elizabeth and I have a wide-ranging conversation talking about everything from pessimism to optimism, why we all behave as we do and we talk about things like Trust and Teamwork.</p>
<p>I think you will find Elizabeth’s comments and observations to be quite poignant and relevant to life today.</p>
<p><strong>About the Guest:</strong></p>
<p>Elizabeth Louis is an executive performance coach who guides high performers, STEM executives, top athletes, and driven entrepreneurs who want to increase their impact, influence, and income.</p>
<p>Her work lies at the intersection of neuroscience and the psychology of high performance: She is a trained therapist with graduate degrees in Positive Psychology and education in Clinical Mental Health Counseling, and a decade of experience coaching top executives.</p>
<p>Through her 1:1 coaching for hundreds of clients, she creates personalized programs to help leaders eliminate the limiting mindsets holding them back — and upgrade their identities by leveraging the power of neuroplasticity, new thought patterns, effective communication, <strong>and influential leadership by creating psychological safety for teams.</strong></p>
<p>For Elizabeth, the ultimate goal is both the tangible and the intangible. Her evidence-based approaches lead to business results backed by data, and the permanent changes are priceless: a champion mindset that creates meaning in your life and in the lives of others.</p>
<p><strong>Ways to connect with Alexandra:</strong></p>
<p><strong>Website:</strong> <a href="https://mailtrack.io/trace/link/298fc3b3ec81fde5c0d93a4bab49e5b1cdbbfdbb?url=http%3A%2F%2FElizabethLouis.com&amp;userId=3810181&amp;signature=c261e25b47ac2bd6" rel="nofollow">ElizabethLouis.com</a></p>
<p><strong>Facebook:</strong> <a href="https://mailtrack.io/trace/link/54929ff35a949aa88929e6ca4f5f6987484ad682?url=https%3A%2F%2Fwww.facebook.com%2FElizabethLouisCoaching&amp;userId=3810181&amp;signature=0e047f921d783085" rel="nofollow">https://www.facebook.com/ElizabethLouisCoaching</a></p>
<p><strong>Instagram:</strong> <a href="https://mailtrack.io/trace/link/e74713e4a3fd449f168a48a2518e86469f5336a1?url=http%3A%2F%2Finstagram.com%2Felizabethlouiscoaching&amp;userId=3810181&amp;signature=1221856429588419" rel="nofollow">instagram.com/elizabethlouiscoaching</a></p>
<p><strong>Youtube:</strong>  <a href="https://mailtrack.io/trace/link/8f3f11d4fbd7792e6aaf95a040642e096003ae44?url=https%3A%2F%2Fwww.youtube.com%2Fc%2FElizabethLouis&amp;userId=3810181&amp;signature=880c42ffd6f9b6c0" rel="nofollow">https://www.youtube.com/c/ElizabethLouis</a></p>
<p><strong>Linkedin personal profile:</strong> <a href="https://mailtrack.io/trace/link/68d9d66375d313d1e2c74b84a15e3779a1e908f4?url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Flouiselizabeth%2F&amp;userId=3810181&amp;signature=60c45677945cf0a9" rel="nofollow">https://www.linkedin.com/in/louiselizabeth/</a></p>
<p>Call to action:</p>
<p>What thinking trap is limiting your performance? <a href="https://mailtrack.io/trace/link/64954c573c7535660c1022f3064f9fe3a1b72916?url=http%3A%2F%2Felizabethlouis.com%2Fthinkingtrapquiz&amp;userId=3810181&amp;signature=468407490bced216" rel="nofollow">elizabethlouis.com/thinkingtrapquiz</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome to an episode of unstoppable mindset. Today, we get to introduce to you and get to chat with an executive coach. She says she's an executive performance coach, and she deals with a lot of people from athletes to high performers in a variety of environments. And I'm gonna really be interested to hear about all that. But that comes later. Now we got to start by saying hi to Elizabeth, and we really appreciate you being here. And welcome to unstoppable mindset.
 
<strong>Elizabeth Louis ** 01:53
Thank you so much, Michael. I am so excited to be here.
 
</strong>Michael Hingson ** 01:56
Well, we're we're glad you're here. Now. Where are you located?
 
<strong>Elizabeth Louis ** 02:00
I'm in Virginia.
 
</strong>Michael Hingson ** 02:04
So is it hot?
 
<strong>Elizabeth Louis ** 02:06
Oh, gosh, yes. It's like a light switch flipped and all of a sudden the humidity came. But it was it was a we didn't get that humidity until later. Which you know, you gotta take the winds. Yeah.
 
</strong>Michael Hingson ** 02:16
Well, for people who want to know, this is the summertime for all of us when we're recording this. And right now, here. It's 97 degrees in Southern California on the high desert. And it's about 11:34am. So we're gonna get to 100. Today once again, but we don't have the humidity that you do.
 
<strong>Elizabeth Louis ** 02:37
Know. And but you're actually hotter than we are right now. Because it's only 90 degrees here. But
 
</strong>Elizabeth Louis ** 02:44
the humidity only 45%. humid. Wow. For outside, though, so maybe you guys have it worse right now.
 
<strong>Michael Hingson ** 02:56
I don't I don't I've got an air conditioner. So I'm fine. Yes, we'll live with that. Well, I'm really glad you're here. Looking forward to learning all about being an executive performer, coach and all that. But why don't we start with the early Elizabeth, you growing up? And tell us about you? And what where you came from why you do what you do? Or anything else that you want to say?
 
</strong>Elizabeth Louis ** 03:21
Oh, yeah, so I got into this by accident. Actually, I have about I don't know, 10 or 15 years and Television and Film Producing. I know right big twist or big shift to psychology. But long story short, I had a rough childhood, like a lot of people out there. And I was mentally tortured, and I wanted to be mentally free. And I ended up being diagnosed with complex PTSD when I was 26. And there was not a single therapist that I ran into that could help me get transformation. They just wanted me to cope. And I didn't believe in coping, I believe mental freedom was possible. And so long story short, I got my first master's in positive psychology with a subspecialty in coaching psychology to see if I could fix myself and that's where I fell in love with neuroscience and neurobiology and neuro psychology especially. And I ended up getting mental freedom and then I just was good at it. The rest became history
 
<strong>Michael Hingson ** 04:19
without kind of going into a lot of detail when you say mentally tortured. What does that mean? Yeah,
 
</strong>Elizabeth Louis ** 04:23
that's a great question. I so my childhood was rough. My brother tried killing me my whole childhood. I didn't know that was like, not normal until a few years ago to be completely honest. And so I just I was very hyper vigilant. I was very stressed. I was very just always on edge ready to freak out or feel like I was being attacked and I just felt so stressed and anxious all the time. And I just wanted healing from it. I also had a handful of experiences of where I was sexually abused by professionals in the medical world. And I just wanting healing and peace to come into my soul in my mind, if that makes sense. Yeah,
 
<strong>Michael Hingson ** 05:04
I understand. Well, that's really kind of sad. Did he ever get over doing that or wanting to do that?
 
</strong>Elizabeth Louis ** 05:10
Yes, he did. Thankfully, thank the Lord, right. He's actually not that type of person anymore. And he and I are working on our relationship. So I forgive him. I'm actually grateful because it's helped me become such a strong and mentally tough person, which has helped me excel in my career.
 
<strong>Michael Hingson ** 05:28
Yeah. And you've you, you've, well, you sound normal, whatever that means. Right? I had to say that. For a psychologist. I had to say that. Weird
 
</strong>Elizabeth Louis ** 05:39
though normal is boring.
 
<strong>Michael Hingson ** 05:43
Well, you sound like you have your head on straight then. Yes, I did it. And we could do we could do that. So did you grow up in Virginia, where you are now? Or where are you from? Originally?
 
</strong>Elizabeth Louis ** 05:54
I did grew up in Virginia. And then I moved to Atlanta, and then Africa, and then back to Virginia. That's kind of Yeah,
 
<strong>Michael Hingson ** 06:02
what took you to Africa? Well,
 
</strong>Elizabeth Louis ** 06:04
um, my background is in television producing. And so I had the privilege of doing a wildlife documentary, documentary internship. And so I lived on a game reserve for about 40 days, and it was absolutely incredible.
 
<strong>Michael Hingson ** 06:20
Did you have any up close and personal conversation with lions?
 
</strong>Elizabeth Louis ** 06:23
Oh, my God. It's funny. You say that, because I actually almost got attacked by a lion. It's kind of a funny story. I was, I think 2425 And I was on top of the Land Rover filming the lions. And there were cubs and cubs can be very curious. Yeah. And the cub was about to jump on the hood of the Land Rover, and I'm on the roof of the Land Rover. And all of a sudden in the background, you see mommy just booking it. And so we don't worry about the cub. We worry about mama, mama lion. And at that moment, the Ranger screamed at me Liz freeze. And the funny part is I got the worst charley horse in my hip. And that moment, and I was like, great. 24 I'm gonna die. Luckily, the we use you carry pepper spray with you when you're, and we wafted it towards them. And so that caused them to shift but had I lived? It would have been really cool to be like, Look, my lion scar. Just totally Trump's your SharkBite.
 
<strong>Michael Hingson ** 07:20
Yeah. Well, but still who wants to deal with the pain if you don't have to?
 
</strong>Elizabeth Louis ** 07:27
Exactly, especially in a second world? Country?
 
<strong>Michael Hingson ** 07:31
And what was the lion Mata you was the cub who was curious, but that's the way lions are.
 
</strong>Elizabeth Louis ** 07:36
Mama lions are very protective male lions don't do a lot that look look scary.
 
<strong>Michael Hingson ** 07:41
Yeah, they're not. It's fair. So what other kinds of things did you do while doing television producing and so on?
 
</strong>Elizabeth Louis ** 07:50
Well, I did on a range of things. I mean, I've worked with Turner entertainment B et. I did a lot of freelance stuff, working on small independent projects. I have done stuff in front of the camera behind the camera. I really liked line producing at the time, but then it just got very political and I don't know I think television shows today are more dark than they've ever been. And I'm okay to not be in it anymore.
 
<strong>Michael Hingson ** 08:19
Yeah, it gets a little bit tiring to be involved in dark i I must admit, I like a lot of the older television shows even the the the ones that are more serious than the drag that's in Perry Mason's and other things of the world. But I like mash and Happy Days and other things like that. And the Twilight Zone, they're just not as dark at all is a lot of what we see today. I would
 
</strong>Elizabeth Louis ** 08:43
agree. And the older stuff actually has a plot nowadays, it's just action. And I'm like, this made no sense. And this is so unrealistic.
 
<strong>Michael Hingson ** 08:53
The the exceptions that you can make an excuse for things like we just went to see Indiana Jones and the dial of destiny. Oh, and there are inconsistencies like in one scene. One of the good guys ends up underwater and gets out of some handcuffs, his flashlight dies. But the next day, he's got a flashlight again, and you're going where did that come from? But that's what makes that kind of movie fun. It's just an action fun film. Not dark at all. In a lot of senses. It's just good entertainment. It was a lot of fun. Awesome.
 
</strong>Elizabeth Louis ** 09:29
Yeah, it's nice to hear that. That stuff is coming back out. Because for a while there, it was just like oh my,
 
<strong>Michael Hingson ** 09:37
my niece and I went to see it. And I kept saying to her during and then after the movie, I kept saying, gee, I wish they have a little action in this movie. I mean, there was a chase scene every 10th of a second. It was great. It was fun. But but you know, we need some of that to get away from a lot of things. And it seems to me that all All too often people take life so seriously. And they worry about all sorts of things over which they don't have any influence or control, but they still worry about them anyway. Right? So true. So how did you and when did you get into coaching?
 
</strong>Elizabeth Louis ** 10:15
Um, it was a fluke, to be honest. So I went to graduate school to get my degree in positive psychology with a subspecialty and coaching psychology. And before I even graduated, I was naturally gifted at it, I guess you could say, and my professors started giving me their overflow of clientele. And I started pretty early on professionally at least, I will say, I realized I started doing this when I was eight years old, not knowing I was doing it because I was the therapist of the family. I kind of my because my dad died when I was seven. So my mom was stuck to raise with this rebellious child herself. And so a lot of times she would confide in me and students at school would confide in me, but professionally, it was in 2016 2015, when my professors were giving me their overflow. And it turned out I was just really good at getting people transformation quickly. And at that neurological level, which allows for permanency because that's high performers want everything done, like you know, three years ago. Yeah.
 
<strong>Michael Hingson ** 11:18
Yeah. And get it done. Now, instant gratification, which doesn't always work either. No,
 
</strong>Elizabeth Louis ** 11:24
it doesn't. And at the end of the day, rarely it does. But there's things you can do to suffocate neurons and develop neurons.
 
<strong>Michael Hingson ** 11:34
Things like,
 
</strong>Elizabeth Louis ** 11:36
well, it kind of depends on the situation. Like, for instance, if you struggle with PTSD, there is a technique that you can do, it's a visualization technique, which is, every time you have that, that that that hurtful memory, I guess we could say reappear in your mind's eye, if you ahead of time are really familiar with that area, you constantly take a step back in your mind's eye, and the less you feed it, the more that neurons will suffocate in a different situation. Like let's say you're trying to create new synaptic nerve connections. This is where neuroplasticity at its finest works. And so you want to change your language, you want to change the way you talk about things, you want to really upgrade your identity. And then it's walking and crew and thinking in that identity. It's a lot like dress for the job you want. But it's thinking, speaking and seeing that mentality. For instance, I at one point, had some health issues. And I didn't want to have the health issues. And I went through this program that helps retrain your brain. And this is when I was got really obsessed with neuroscience. And one of the big fundamentals in getting out of sickness, if you will, is not talking about it, because the more you talk about it, the more you actually strengthen that normalcy. And we have proven in neuroscience that 98 to 75% of all mental and physical illnesses are due to your thoughts and your thinking, which means two to 25% is due to your genetics and environment. So there's a lot to say about the power of the mind and how it operates.
 
<strong>Michael Hingson ** 13:06
Yeah, the mind is a very powerful and complex thing. Although I also think that if we would stop and think more about what we do, in our mind, we could probably learn a whole lot more about ourselves than we tend to do. Oh
 
</strong>Elizabeth Louis ** 13:23
my gosh, Michael, I love you. Yes. And you know, really what you're saying there is people with a prefrontal cortex are amazing. But most people are living in their limbic system. It's it's like when you call in for so many are like, Can you Can I speak to someone with a brain and not just the automated answers you've been told to give me. But you know, we are, you know, the brain develops back to front. And so unfortunately, not a lot of people are taught how to think anymore.
 
<strong>Michael Hingson ** 13:49
No, and and I'm sure there was a lot of that that has always gone on. But certainly nowadays, I think that people are much less, not really encouraged to think we're not encouraged to be curious, which is so disappointing. It
 
</strong>Elizabeth Louis ** 14:05
really is. I think curiosity is really a skill that can empower you to do so much.
 
<strong>Michael Hingson ** 14:14
Well, it certainly can. And one of my favorite books is a book by Richard Fineman, the physicist is entitled surely you're joking Mr. Fineman adventures of a curious fellow in the first chapter. He talks about being curious, he said his father always encouraged him to be curious, like they were out in a park or something and there was a bird flying and his father said, why is that bird flying? You know, and just really encouraged and of course for a good physicist, a theoretical physicists but not just physicists, I think for anyone. Yeah, Curiosity is such an important thing. why things are as they are, how, how can they possibly be better or or what, what do I need to do from for me and for the world that will make it better. And being curious about stuff is just something we so strongly discourage. I remember once being in the Metropolitan Museum of Art in New York. And typically, art museums don't really do a lot for me, because everything's behind glass. But my wife and I were there and there was a statue up on a pedestal. And she said, it's a really tall pedestal, and I reached up and I could touch the top of the pedestal and the toe of this woman's foot. And this guard shoots over don't touch that you can't touch that. Well, the reality is that, how am I going to know anything about it, and he had no sympathy or understanding, when in reality, there should be no reason why at least, people who can't see sculptures and other things ought not to be able to feel them. They can create procedures in museums and so on to allow for that. But they don't, because they operate under different principles like arts made to be seen. Well, it's not just me to be seen sports fans. Exactly. Well said, you know, and we really don't tend to encourage curiosity, my father and my mother did. My dad, especially I think, because my mom didn't think about as much she, I won't say, took me for granted in a negative way. Not at all. Both of them didn't care that I happened to be growing up blind. The doctors told them early on that I should be put away in a home for handicapped children, because no blind child could ever go up to mount anything. And my parents said nuts to that. And so they that never was an issue. They didn't deal with me in a in a negative way. I can't say that they didn't deal with me in a different way. Because there are things that you're going to do differently. I learned braille instead of reading print. Right. But my dad especially encouraged curiosity. And I thought that was great. Yeah,
 
</strong>Elizabeth Louis ** 17:00
I think that's great, too. I'm someone that was naturally curious, like I'm most Social Learner, which means you deserve to learn at the end of the day, in your physicists example is perfect. Because as a as a psychologist, I'm constantly asking those questions, right? Especially when it comes to language. Like, why is that person using that word out of all the words that they could use? Or what does that word mean? Or what would it look like? Like this? Like, I can get to a point where it's like, I don't know if you ever saw Toy Story five, but I feel like I'm 40 sometimes where I'm just like, Oh, me, I could go into such a bunny trails.
 
<strong>Michael Hingson ** 17:38
Yeah. And there's nothing wrong with that. Shouldn't be, but unfortunately, all too often. We seem to think that it isn't the right thing to do. Well, it's exactly the right thing to do. Well, if I were an alien up in space, looking down at Earth, I wouldn't want to come here, given the way people behave. If they're at all peaceful, they would, would really encourage curiosity. But you know,
 
</strong>Elizabeth Louis ** 18:00
that's Yeah, well, you know, Curiosity is huge and empathy, too. It's really hard to be empathetic if you can't be curious. Yeah.
 
<strong>Michael Hingson ** 18:11
Yeah, it's, it's important to be able to do that. Yes,
 
</strong>Elizabeth Louis ** 18:14
I mean, so important. And unfortunately, America has become more self absorbed and more AI centric. And that is a big downfall and curiosity because it just makes you consumed with yourself and not your community.
 
<strong>Michael Hingson ** 18:26
What do you think it's that way? Why is that happening?
 
</strong>Elizabeth Louis ** 18:30
Great question. Hi. I mean, I think a big part is social media. When I lived in South Africa, I will say I really saw the influence of Hollywood at a very different angle. And so I think we are just, I mean, we'll also Anglo Saxons. I mean, if you if you trace it back to all the way to when we came when the English came here, that was one of the reasons why they wanted to come here was that independence and Anglo Saxons have always preached it's Ay ay ay and not really a oui oui, oui, now it's shifted drastically, I'd argue from when they first came. It's gotten greater than the I'm mentality.
 
<strong>Michael Hingson ** 19:08
Yeah, we have forgotten what teamwork is really all about so much.
 
</strong>Elizabeth Louis ** 19:13
Yeah. And you really see that in corporations.
 
<strong>Michael Hingson ** 19:17
I've heard of corporations, large corporations without mentioning any names where, at the end of the day, when a team does something great, who gets rewarded, who gets recognized the team leader, not necessarily the whole team, which is so unfortunate because the team leader is usually made to look good by the rest of the people on the team. And the reality is it should be a team effort.
 
</strong>Elizabeth Louis ** 19:40
Agreed. I totally agree. And I think this is also why so many corporations are struggling to keep competent individuals. Yeah.
 
<strong>Michael Hingson ** 19:50
They forget what team is all about. I mean, there's so much truth to the idea that there is no I in team. It
 
</strong>Elizabeth Louis ** 19:57
really is. It really is. I mean, Who knows what the next 30 years will bring?
 
<strong>Michael Hingson ** 20:04
Well, the other side of it is that I tend to be pretty optimistic and believe that in the long run, things will work themselves out. And I don't know what it is necessarily going to take to make that happen. But I've got to believe that we can, we can learn and we can grow, and we can get better. Absolutely.
 
</strong>Elizabeth Louis ** 20:22
And I think you're going to see, I would agree with that. And I think we're going to see those who are more humble, and considerate and we focused are going to be the ones that will probably propel forward because people People want to feel included. I mean, it's in our wiring to have a community and to love our community and care for our community. We aren't wired to be isolated.
 
<strong>Michael Hingson ** 20:47
How do we get back to that, though? Or how do we move forward to that?
 
</strong>Elizabeth Louis ** 20:52
I think humility is going to be the biggest thing, right? But you have to desire that and you can't force someone to want to get help if they don't want help. But you can love people, even the most toxic people.
 
<strong>Michael Hingson ** 21:03
Right? But I think humility, or adopting a humble attitude is certainly something that makes a lot of sense. That's a very good point. Because again, all too often it's just I and me and not recognizing the the fact that it's us. Yeah,
 
</strong>Elizabeth Louis ** 21:21
I mean, because if you think about it, like we are, if you like it or not, we are connected. And it's healthier to be interdependent versus codependent, or self dependent. And like if you decide intentionally or not intentionally to get in a car accident, you impact everyone around you. And so you have to remember and that's that power of mindfulness. And mindfulness requires curiosity to to a degree, to remember that your actions do impact those around you regardless if you want to, believe it or not. Your opinion to that doesn't matter.
 
<strong>Michael Hingson ** 21:52
Yeah, so what exactly would you say is mindfulness?
 
</strong>Elizabeth Louis ** 21:56
Mindfulness is is, you know, the more I study it, the more I think it's bigger than I'm able to articulate in this one will statement. But mindfulness is being open and observing with curiosity and being judgment free. So it's having a non judgmental stance was tremendous curiosity, I think you have to have acceptance in it too, personally, meaning that you're open to the sensations and the feelings that your experience without trying without trying to control them?
 
<strong>Michael Hingson ** 22:24
How do you teach somebody to be more mindful or adopt a more mindfulness attitude?
 
</strong>Elizabeth Louis ** 22:30
There's lots of techniques. I mean, I think this is where it really comes to being personalized to the individual. But you know, CBT is even one of them cognitive behavior therapy. And then there's even branches of third wave, cognitive behavior therapy that is more explicit on mindfulness. One of the first things I tell people is you've got to grow your self awareness. And I like to tell people imagine being a fly on the wall in your own mental mind. Because we have to your point, right, it's like, people aren't always aware, you have to start paying attention to your thoughts. And this kind of freaked me out when I learned it, but you can have 6000 to 70,000 thoughts a day? And that's a lot of thoughts, right? Thoughts. I know and 95% Double Down. Exactly, exactly, no. But 95% of those thoughts are the same every single day. And 190 9% can be negative on average is 80%. And so I think you have to learn what your thinking style is, I do have a fun free quiz that will score you in 17 of the most common thinking traps. And you find that on my website, Elizabeth <a href="http://lewis.com" rel="nofollow">lewis.com</a>. But what I found for mindfulness is it's it's it's shifting from that fixed mindset of I have to be perfect, or I have to be this way, or I should do this. And getting to know yourself. So many of us don't know who we are as adults, we we've been frozen ourselves as who we were as children.
 
<strong>Michael Hingson ** 23:57
I think you sent me a link to that. And Ted, and we will include that in the notes. So hopefully people will will do that. And take the quiz. I haven't had a chance yet. It's been pretty hectic, but I do want to go take it. I'm going to be curious to see what it see. There we are back to curiosity again. Yes,
 
</strong>Elizabeth Louis ** 24:16
I think, you know, I also think a lot of this is making up your mind and just doing it. I don't know if you've ever had a situation in your life where you're like, you know what, I'm just gonna make up my mind and this is what I'm gonna do burn the ships and move forward that can sometimes create a huge change in your life.
 
<strong>Michael Hingson ** 24:33
Yeah, I mean, making up your mind making a decision. And again, I think it's important to do it for the right reason. So you make up your mind to do something and it doesn't necessarily work out just as you thought it would. Even that's okay. I I used to say all the time, I'm my own worst critic. Everybody does, right. They say I'm my own worst critic. I I'm gonna I don't want to look at this because I'm my own worst critic. What I've learned is, I'm my own best teacher, because I read somewhere, no one can teach you anything. You have to teach yourself. They can provide you the opportunity, they can tide you provide you the way, but you have to teach yourself. And I've learned that when I talk about listening to speeches, whenever I give a speech or listening to podcasts, when I do these, I love to go back and listen, because I want to hear me and see how I can make it better. But I've learned that it's not I'm my own worst critic, which is negative. It's I'm my own best teacher, which clearly is positive, and I can learn from even the best podcasts, or the best. I have the best of whatever I do, I can learn from that.
 
</strong>Elizabeth Louis ** 25:40
Spoken like a true optimist.
 
<strong>Michael Hingson ** 25:44
I love it. Oh, I've tended to be pretty optimistic in the world. Well, what you talk a lot about tough minded optimists. What is a tough minded optimist?
 
</strong>Elizabeth Louis ** 25:53
A tough minded optimist is an individual who is usually faith driven, courageous, they're strong minded, they're positive, decisive, confident and intentional. And they value treating people with that unconditional love, that kindness, that compassion and that encouragement, I think a lot of people forget that. You can be a tough individual, right? You can be strong, determined able to face while also creating a framework of unconditional love or kindness. A lot of times I'm learning with some of my clients that they think it's one or the other is that all or nothing thinking, which is a dangerous trap to fall in. But you can you can have two opposing truths, if you will coexist. And it's it's learning how to rely on your resilience. And that optimism that something it really expecting something good to happen in the future is going to be your reward and whatever you're pursuing.
 
<strong>Michael Hingson ** 26:49
Yeah, I think we oftentimes belt develop the wrong idea of what tough and tough mindedness needs to mean, I think it's resilient. But it doesn't necessarily mean that you're single minded to the point that you can't be open to other things and learn and grow from what you're doing. But you have to start somewhere.
 
</strong>Elizabeth Louis ** 27:08
Agree it and I also don't think it means being aggressive, like, negatively aggressive, you can be assertive and still loving. And so it's again that that it's coming from that intentionality of kindness. Yeah,
 
<strong>Michael Hingson ** 27:21
and love is something that is all around us and ought to be, I think, is Henry Drummond, who wrote the book, Love is the greatest thing in the world. It's a very short book, but it's a very relevant book, I think everyone should read because it, it talks about the fact that at the root of everything, love is really there.
 
</strong>Elizabeth Louis ** 27:39
It really it really is, you just have to look for it. And unfortunately, not a lot of people have been given love. They know performance, love, but they don't know the type of love that humans really require. Which is unfortunate, but true.
 
<strong>Michael Hingson ** 27:56
I talk about dogs a lot and talk about the fact that I do believe what people say that dogs love unconditionally. I don't think there's a question of that. I think that's in their makeup. They don't trust unconditionally, however. But the difference between dogs and what people have learned is that dogs are more open to developing a trusting relationship. And we tend to be, we could learn a lot from dogs in that, in that sense. Absolutely.
 
</strong>Elizabeth Louis ** 28:24
And we could take it a little bit further to you know, dogs don't have the best memory, obviously, their prefrontal cortex is only 7% of their brain, whereas humans are 25% Not that our prefrontal cortex is where our memories are stored. But you know, the one thing about memories and the way our brain works is, you can't your memories not accurate at the end of the day. And so so many people get so locked in their past, when they're remembering their memories different every single time they remember them. And so you have to learn how to just let him go, my friend and I have a saying that every time our dogs blink, it's a new day, because their memory is so short. And it's like that's kind of the attitude you have to take you have to learn how to forgive and move forward. Not to say you need to enable people who hurt you. I mean, there's boundaries, right? But it's really learning how to like let go and move forward and hope for the best your past does not define your future.
 
<strong>Michael Hingson ** 29:17
And that's really the issue your past can help you shape your future but that depends on how you choose to deal with it. Exactly.
 
</strong>Elizabeth Louis ** 29:24
And your overall I would say identity which is your you know your mindset, your lens and your and your language and how you see the world. Yeah.
 
<strong>Michael Hingson ** 29:34
And I think that all too often I think you're right we we allow our memories to surface and sometimes some pretty strange ways. I think that we can learn to look at our memories and we can learn to learn from our memories, but again, we don't tend to very easily go into a mode of at the end of the day. Do some introspection in our worlds
 
</strong>Elizabeth Louis ** 30:01
agree. And whenever I tell my whenever I have to do like trauma therapy with my clients, I remind them that you know how you're going to recall this traumatic memory is 100% Based on your self confidence, in your opinion of yourself today and the relations of these people. I mean, you cannot trust your memories, you can take insights and fine wisdoms and seeds in it. But you cannot accurately say that this memory is exactly what happened because your brain distorts it.
 
<strong>Michael Hingson ** 30:31
Oh, can you learn? Or can you learn to? And can you help your brain developed to be more accurate and really relaying memories to you?
 
</strong>Elizabeth Louis ** 30:40
There's things you can do to improve memory like, you know, older adults, it's really important for them to exercise at least three times a week. That is it has been proven to grow the hippocampus. But when it comes to like, accurate event memories, there's been a lot of interesting studies, you're not going to remember it effectively. There was this one study, and I can't remember who did it. But they they asked 14 year olds, what their life was like they asked him a series of questions about the quality of their life, the parenting, and were they faith based where they grown. And then they tracked them down in their 50s. And they asked them the same questions. And their answers completely contradicted. You know, the person who said they had a great childhood as an adult that they had a horrible childhood, the person who said I was raised as a Christian, as a child said, I was not raised as a Christian as an adult. And so your memories are really going to change based off of your perspective of life. So you really, you can't trust them. And really, the human brain was designed to not hold on to memories like that. But to be more Ford Focus, it's almost like a car, right? Like your windshield is the biggest window, you can see where the side side mirrors and the back mirror is very small for a reason, because we're supposed to be going forward, not backwards, right?
 
<strong>Michael Hingson ** 31:59
Well, I know that when I think about my childhood, personally, and I have always, I think had pretty vivid memories of growing up. I don't view my childhood differently than I used to. But I do think that I sometimes express it differently. Like, I learned braille when I was in kindergarten in Chicago, and then the next year, we moved to California, and I didn't have a Braille teacher, or any kind of blindness related kind of teachings, until I went into the fourth grade, because we moved to a pretty rural area. And there were no teachers around to teach any of those skills. I would say today that I was probably more bored during, especially kindergarten, and not necessarily as active as other people in the class because I couldn't read books out loud or be part of a lot of those activities. But I also know deep down, I wasn't really bored. I listened. Right. So I, I think about that. So I'm sure in some senses, I could say I was probably more bored. But I don't recall being bored. But I do recall that, you know, I didn't have the opportunity to participate just like anyone else did, until I got to the fourth grade. And that was exciting, because then Braille books started arriving, which helped. But I've always really tried to keep memories and work. And I as a speaker for the last 22 years, I love to go back and listen even to some of the earlier presentations that I've given. Because I think they're also closer to September 11, having worked in the World Trade Center on that day. And I think that the earlier experiences are closer to it. But I like to go back and listen and make sure that I'm not changing a story. Unless there's some reason to add value. And I've had a few of those were there, there was a reason to, to change part of the story and add some value to it. But the memories are still the same.
 
</strong>Elizabeth Louis ** 34:07
And some of those memories kind of more so border on facts of the overview, but when it comes to details of stuff, most of the time, you're inaccurate, and depending on you know what you've endured, you'll shift things. Memories. I mean, it's just not it's we're not supposed to spend that much time in our past. Right. Bringing your future into Your presence,
 
<strong>Michael Hingson ** 34:25
right. Yeah. And so when I think of the past, it's all about what did I learn that I can use and one of the things that I have fun doing is I talk to people often about making choices, and one of the speeches that I give is all about making choices and that your choices are water going to in large part determine the direction you go, and I can trace back a long way to choices that I made that got me to the World Trade Center and got me to where I am today. And I can also then look at those and say If I make a good choice was the bad choice. And at the end of the day, did it really matter? Because it was still the choice that I made? It
 
</strong>Elizabeth Louis ** 35:08
is true, right? Your choices are so important. It's it's definitely important to be intentional with a lot of choices.
 
<strong>Michael Hingson ** 35:18
Yeah. And I think it's, I think it's important to look at, again, yourself at the end of every day and see how you can grow and improve from it. Like I said, we're our own best teachers. Well, I have brain
 
</strong>Elizabeth Louis ** 35:31
Oh, sorry, no, go ahead. I was gonna say, well, the brain works best by reflection, discussion and movements. So one of the most powerful things you can do is intentionally reflect. I agree with that. I always reflect on my day at the end of the day, and I asked myself, Where can I? Where can I have been better? What did I learn? And how was I a champion today? Just to just to learn, right? I think reflection is so so powerful, because you, we're always learning, we're never gonna get life perfect.
 
<strong>Michael Hingson ** 36:01
What's the other side of it is not only what could I have done better, but in the things that really went, well, anything else I could have done to enhance it? And I don't mind asking myself that question. And hopefully, sometimes get an answer that says, yeah, here's something else you could have done.
 
</strong>Elizabeth Louis ** 36:16
Yeah. Or that awareness piece, right? Like, I think yesterday, I was slightly neurotic. And I like took a timeout and reflected like, Hey, why am I being neurotic and figured out the answer and move forward and re reoriented? And just, yeah, back to work?
 
<strong>Michael Hingson ** 36:31
How do you help teach somebody to be a tough minded optimist,
 
</strong>Elizabeth Louis ** 36:38
that's very much depends on where they are, and a little bit of their natural psychology. So one of the first things I do when I enroll a new client is I do a needs analysis. And it's where I get them to take four assessments. And I study and aggregate their data pretty aggressively to really have a thorough concept of who they are and how their mind thinks. And also the best way for me to teach them since that's so customizable, and one of the first things I look at as a psychometric assessment that scores them in 23, psychometrics, and there's actually a personality trait of tough mindedness that I look at as well as recognition and trust. And then their their ambition scores. And then from there, I kind of have to identify what's most impactful. For instance, if someone comes in and they have a very low score and trust, that tells me they're a pessimist, because trust and optimism are directly connected, just like low trust and pessimism are directly connected. So first, I have to increase their positive thinking, and usually their self efficacy. You've worked with a lot of high performers, maybe you've had this experience too, but some of them have very poor interpersonal traits. So they have low self esteem, they've got low self confidence, they're not very tough minded. They don't have the best ability at controlling their emotions and their temperament. And so first, you have to make sure the groundwork is done before we start building that first or second storey house. And then once we have the self efficacy and self confidence, and trust, strong, and we have their thinking more positive and their awareness grown, then it's teaching them how not to personalize things. And this is going to be very dependent on that thinking trap assessment. For instance, there is a thinking trap, that is called personalization, or discounting the positives. I want to know how quickly are they taking things to heart? Because let's be honest, Michael, like everyone has an opinion. And they're they all stink. They all say like, you don't have to agree with someone just because they say it. And that's why I look at that recognition score. Because I've learned high recognition, and sometimes even high nurturance can be a result of fear of man, meaning, you really see humans have the ability to affirm your worth, and you see them bigger than God or you might struggle codependency or peer pressure or people pleasing. And so we want to like take back power where power was never meant to be, if that makes sense. Yeah,
 
<strong>Michael Hingson ** 39:07
it does. It's interesting. It's interesting that you say that, that an optimist is usually a person that that tends to be very trusting or has a lot of trust. The other side of that, though, is oftentimes don't people misplaced trust? And is that is that a skill that we need to better learn? Well,
 
</strong>Elizabeth Louis ** 39:30
usually people who are misplacing their trust also have really high nurturance. And so they are that borderline codependent person that really is out of touch with their own emotions and wants to see the good in everything. So you have to have boundaries at the end of the day. I mean, I believe respecting people and always giving people the benefit of the doubt, but it's very easy to misplace your trust, especially if you come from trauma, I think, not to single out women but I just have seen it more in women Men, sometimes when there's been a woman who's had a traumatic past, they overshare. And it's like, stop, stop overly trusting people with your personal life, you have to learn some boundaries and learn that some of getting to know you is earned. You can't just blindly trust people and be foolish, there is a strategy, I guess we could argue to it.
 
<strong>Michael Hingson ** 40:21
Yeah, I think that's probably make some sense that, that it's all about boundaries. Again, it gets back to like with the dog being open to trust. And I probably tend to be a little bit more trusting than I should. But I also have learned that while that's the case, I also say, okay, ultimately, I'm going to be open to trusting this individual, and I want them to trust me. But I'm going to look at everything that happens between us and so on, in order to decide whether I can put my trust in this individual. And I should do that to learn whether I trust them, I'm going to trust them, or do they have some other agenda? And and that's a problem.
 
</strong>Elizabeth Louis ** 41:08
Exactly. And, you know, it's always important to reevaluate your relationships and who you're interacting with. Because sometimes you just gotta let people go, because it's not worth the energy. It's not worth the enabling them, right. And that's why you have to look at that high nurturance. Because those with high nurturance are more prone to enabling right there's a difference between forgiving and enabling. If someone keeps hitting you stop going back to them. You can forgive them from a distance. Yeah.
 
<strong>Michael Hingson ** 41:37
And that's the point you can forgive them. But you can do that from a distance. And there's nothing wrong with that. Yeah, just like you don't have to, you don't have to go back and say, I forgive you just so they can punch you in the mouth. Exactly.
 
</strong>Elizabeth Louis ** 41:47
Like sometimes you have to learn how to love people from afar. Yeah,
 
<strong>Michael Hingson ** 41:52
but still, love is the important part. Yeah,
 
</strong>Elizabeth Louis ** 41:55
yeah. And you have to remember to and I think we don't do a good job, really in the world with this. But I think especially in America, love doesn't take away love freely gives. Whereas lust takes away. I always kind of chuckle when I get a client. They're like, they they're dating. Some of them like I'm so in love. I'm like, it's three months, it's three months, come on, you don't really know him that well, that last phase can last for about 24 months is what research this.
 
<strong>Michael Hingson ** 42:21
When my wife and I decided to get married, we met in January of 1982. And in July, I proposed we, we we didn't talk a whole lot from January to probably the middle of March. And then we started talking more. She was a travel agent and I traveled I needed to travel to Hawaii, I needed to travel to Hawaii for some sales work that I needed to do in May. So I took my parents along. Karen was a travel agent. So she did our tickets and all that. And I just made the decision kind of on the way over I wanted to keep in touch with her and I called her twice a day from Hawaii. And that was fun. But in July, we propose I proposed and we got married in November. But we both have talked about that a lot since and what we decided was, we really knew from our own points of view what we wanted in a person. She was 33. I was 32. I would love to say I taught her everything. But you know, but but we were old enough that we approached it from the standpoint and we really knew what we wanted in a person. And it worked out for 40 years. Unfortunately, she passed this past November, but we were married 40 years. That's
 
</strong>Elizabeth Louis ** 43:36
amazing. Oh, yeah, absolutely. And I think that's a big difference. You know, when I was saying that comment I was moreso thinking of, yeah, like clients who are serial daters who fall in love very quickly, in their mind's eye, right? You know, every girl or man they they get, it's like I'm in love. And I'm like, we need to maybe get you really clear on what she wants. Yeah.
 
<strong>Michael Hingson ** 43:58
And I know some people who are near my age who are and even and even, like 10 years younger, and they just decide they don't want to be alone, and they're off dating other people and all that. And that's fine. I think for me, I'm not sure that there would be a lot of relevance in in dating. And besides that, I know my wife is keeping an eye on me if I misbehave, I'm going to hear about it.
 
</strong>Elizabeth Louis ** 44:24
Yeah. Well, and I think really what we're saying without saying it is the intention is so different, right? You know, it sounds like you and your late wife wanted to really create a partnership, whereas these people who are dating because they don't want to be alone. That's really a selfish reason of dating at the end of the day, you really stop and think about it.
 
<strong>Michael Hingson ** 44:43
Yeah, it is. And the reality is, that's going back to you instead of a Wii. And maybe sometimes it sort of works, but is it really working? Because if you're doing it just because you want to be you don't want to be alone. That's the problem. Blum,
 
</strong>Elizabeth Louis ** 45:00
it really is. And it's I'm going to also say it's not going to last, which is enforced right now. Yeah.
 
<strong>Michael Hingson ** 45:08
And it won't something is going to happen. Or if it if it lasts, it's going to be tumultuous. Oh,
 
</strong>Elizabeth Louis ** 45:16
gosh, yes. Yeah. I mean, you were married for quite a bit time. I mean, it takes selflessness to be in a successful relationship.
 
<strong>Michael Hingson ** 45:23
Yeah. But it is so much fun. Yeah,
 
</strong>Elizabeth Louis ** 45:27
yes, it really is. When you meet the right person and you yourself are healthy, it can be so rewarding.
 
<strong>Michael Hingson ** 45:33
Yeah. works out really well. Well, talking about the whole business of tough minded optimist, and so on again. The reality is we've we've discussed a lot about adversity and things that are a challenge in life. How does a tough minded optimists deal with adversity as opposed to other people? I gather, we're saying that the tough minded optimist is the way to go. I
 
</strong>Elizabeth Louis ** 45:57
think so I might, you might be biased to that.
 
<strong>Michael Hingson ** 46:03
Maybe we shouldn't talk about it. Just kidding. Yeah, what the heck it makes for a good podcast. Right?
 
</strong>Elizabeth Louis ** 46:08
You know, most of the time. pessimist are just so easily defeated by adversity. And they fall into a huge spiral of self pity and even depression, which is, you know, a big, big umbrella. But what I've learned is the tough minded optimist, sees adversity as an opportunity to increase their character, their endurance, endurance, to grow, their faith, their hope, their belief, you know, they see these negative events as minor setbacks to be easily overcome and view positive events as evidence of further good things to come. Right. So it's not about like, pursuing the materialism. It's, it's about sharpening their skills in developing their character developing their endurance more, so that they can have just a better outcome, right? It's just it's an opera. It's like a trial right here. It's like, here's your opportunity to fight like a gladiator. Are you going to win? Are you going to lose? Are you going to be tough? You're going to do it? Are you going to sit there and complain? It's kind of am I allowed to cuss? Because I don't like to cuss but it's kind of like shit or get off the pie. Right? This is what you're facing. Let's make the best of it and see it as a challenge, not as a problem.
 
<strong>Michael Hingson ** 47:20
Yeah. And, of course, that gets back to the whole issue of optimism. If you regard everything as a problem. You're never going to grow. Oh,
 
</strong>Elizabeth Louis ** 47:30
and you're gonna have a crappy life. Because let's be real, you're gonna go from one problem to one problem. Life is rarely smooth sailing. Yeah.
 
<strong>Michael Hingson ** 47:39
So what does that get you? There's nothing wrong with challenges. It's all a question of how we deal with it and how we decide to approach life. I've always regarded life as an adventure. Like I regard the internet as a treasure trove of adventure. It's, it's, you know, there's the dark web and all that I appreciate that and have no interested in ever accessing it. If I have, I don't know what, and that's fine. But it's such an adventurous process to be able to deal with so much information. Rather than I have to have all of this information at my fingertips. I like the adventure.
 
</strong>Elizabeth Louis ** 48:15
Yeah, and you know, what I love you, you shared there, this kind of goes back to curiosity, you know, that have to is such a perfectionistic mindset, right? You know, you desire to know all the knowledge versus that growth mindset of curiosity, and what's out there. I mean, I don't know how I don't know how people found information in the olden days. Now, I love encyclopedias. But you can just do it so much faster on the internet, and I will spend hours just researching and being curious and just learning because it's just so fascinating. All the things out there. Yeah,
 
<strong>Michael Hingson ** 48:49
and there's so much and it's growing every day. Now, the unfortunate part is that most of the websites that are out there are not very accessible to people who are blind or who have a lot of other disabilities. It's like 98% of all websites, which is what accessibility helps to eliminate. But that also is an area of growth, where I think over time, we will recognize that we need to be more inclusive in presenting information so everyone has access to it. But it does tend to be a problem because again, we deal with the eye instead of the US. I
 
</strong>Elizabeth Louis ** 49:20
would agree. And in fact, Michael I didn't even think about that, which I feel horrible, but I'm gonna admit it until I met you and then I was like, Oh my gosh, I need to fix my website so that it's more accessible to everyone because that was something I had never even it was like out of sight out of mind as much as I don't want to admit that.
 
<strong>Michael Hingson ** 49:36
Well. I use out of sight out of mind all the time. I have a whole bunch of boxes a thin mints here at the house. I support the Girl Scouts, but a lot of them are in the freezer and a lot of them are up on a shelf and unless I happen to think about it, or happen to touch one of the boxes out of sight out of mind and they will be up there so I have a stash
 
</strong>Elizabeth Louis ** 50:02
I'm going to come to your house.
 
<strong>Michael Hingson ** 50:04
We have plenty of Thin Mints, and and venture fools and they're available. Like I said, supporting the Girl Scouts is an important thing to do, but they don't get eaten very fast. And so I've worked at keeping a decent weight. Oh, that's
 
</strong>Elizabeth Louis ** 50:18
good. Because excuse. That's your, that's your excuse for sticking to it like it. Yeah,
 
<strong>Michael Hingson ** 50:23
that's it. That's it. But it's but you know, but it's, but it's interesting that we really look at things in such interesting ways. And I and I hope that we'll all grow to be a little bit more open to the the weak concept, but it is a it is a challenge and it's in it's a skill that we need to learn. And I love your whole concept of tough minded optimist, because it's a skill. And it is something that anyone can develop if we work at it,
 
</strong>Elizabeth Louis ** 50:53
when it's actually easier to be optimistic than pessimistic. Because let's be real, if fear felt good. Like we would do it more but feel fear, like we're not wired for fear. That's why it feels horrible. Whereas Love feels amazing. And so many of the pessimists out there are just bringing so much stress and anxiety onto their beings, when they don't have to like at some point, you have to learn how to focus on what's in your control and let go of everything else. Yeah,
 
<strong>Michael Hingson ** 51:26
absolutely. The most important thing, and I think the most important concept that any of us could learn in today's world is don't worry about what you can't control focus on what you can't because it'll not drive you crazy to do that.
 
</strong>Elizabeth Louis ** 51:40
I would agree. Last year, I went to a nurse psychotherapy training with some elite Ivy League professors and I was so excited to like nerd out with them because I specialize in neuro psychotherapy. So as a neuropsychologist conference, I apologize. And I was really excited to hear the like technicality and the jargon. And the biggest takeaway from one of the professor's was just like you have to learn how to control what you can control and let go of everything else. That is the biggest skill and the biggest freedom and I was just like, I'm so in agreement to that. But I was really expecting more nerdiness but I'll take it.
 
<strong>Michael Hingson ** 52:16
Picky, picky, picky, right
 
</strong>Elizabeth Louis ** 52:18
to write but it but that's the thing. Life is so much more simpler, then so many humans want to realize,
 
<strong>Michael Hingson ** 52:26
yeah, it is just not that complicated. Now, I understand that it isn't necessarily easy to do. I have groused on this podcast a few times about weather prognosticators. So we had such rain and snow. even close to me, we live in a valley. So we got two inches of snow one Saturday afternoon. And that was the biggest snowstorm we had. So the kids didn't even get a snow day. But ski resorts within 30 miles of us that were five and six and 7000 feet higher than than we were. And they got a lot of snow. Okay, I appreciate that. And it was so much though that the some buildings collapsed and all that. And people were complaining about that. Then we got into May and all I kept hearing from all the weather people was May gray and June Gloom, it's gonna be cloudy and and you know, when are we going to get the sunshine and I'm sitting there going. You don't want to talk about the rest of what happens when we get all that sunshine, which is like 100 plus degrees and wildfires. Now we have 100 plus degrees of wildfires. And they're complaining that we're going to have to put up with his heat for so long. You can't ever
 
</strong>Elizabeth Louis ** 53:36
please. No. But you know what, those people are pessimistic at the end of the day. Look at their focus. It's negative.
 
<strong>Michael Hingson ** 53:42
Yeah, that's exactly the point is it's all negative. And it isn't doing any good. They have forgotten how to report and they want to put all this pessimism into it, which is so frustrating. Yeah, I hope people who are listening to happen to do the weather and you'll think about doing it differently in the future. Right? You're gonna say,
 
</strong>Elizabeth Louis ** 54:01
Oh, I don't even remember anymore. I would agree. I stopped watching the news and especially the weather. Now I just like look at the radar. And I still have the same beliefs with the radar, as I do with the people because I mean, they're given it their best guess they could they could verbalize it with with optimism. But you know what the Newton. I mean, you've been around when the news went off. You know where it wasn't 24/7 the tone of the news has become more and more negative. And obviously, sensationalism sells, but like, I guess I'm still baffled that people are willing to accept it when it's like we know that this is their tone is negative. It's you're not going to hear great things.
 
<strong>Michael Hingson ** 54:48
Once again, we're lowering our standards.
 
</strong>Elizabeth Louis ** 54:50
Yeah, very well said my drop.
 
<strong>Michael Hingson ** 54:54
It's It's pretty amazing. And it's so unfortunate that that it has to be that way. And you're right I do Do appreciate that sensationalism sells. But there are ways to present it. And then there are ways that maybe it shouldn't be presented. And I think that the media has an obligation to teach. And it's just unfortunate that they've not learned about how to teach. I
 
</strong>Elizabeth Louis ** 55:17
used to work in the news, it's, it's it's such a business as it's gone. 24/7 And it used to be there, they would, they would teach, and they would share objectively and allow you to draw your own conclusions. Now, it's like, this is what you have to think. And if you don't think with it, if you don't agree, then you're wrong. You know, we don't have the ability to hold opposing truths anymore, like we used to, it's the lack of respect has decreased, I think we've
 
<strong>Michael Hingson ** 55:48
forgotten how to have conversations to
 
</strong>Elizabeth Louis ** 55:52
or like the fact that we could be friends, even if we have opposing opinions. Yeah. It's possible, the
 
<strong>Michael Hingson ** 56:01
founder of the National Federation of the Blind, Dr. Jacobus tenBroek, and his wife were from opposite political parties. Yet, they never divorced. You know, the you can disagree. And you know, there were things that my wife and I disagreed about. And I know other people who have have long running marriages, and they, they can disagree, and that's part of what really makes a neat marriage is that you can disagree, you know, you can disagree. And it's okay. Because back to what teamwork and Teaming is all about?
 
</strong>Elizabeth Louis ** 56:38
Well, and, and I think, too, one of the reasons I believe that so many people who are my age are struggling with staying married or staying in committed relationships is because a lot of us weren't taught how to regulate our emotions, or how to suck it up butterfly, right. We were allowed to just quit when the going got hard. And to think that you're going to fully agree with someone 100% of the time, it's just foolishness. I mean, your perspective is different than everyone else's. So to think you'll agree all the time is silly. But I think if we could teach kids how to regulate their emotions, and maybe not coddle them so much, we might have some different outcomes. Yeah.
 
<strong>Michael Hingson ** 57:20
And the other part about it is if if you agreed all the time, it'd be pretty boring. Right? It'd be a challenge. Right? I would agree. So it's okay to differ a little. I
 
</strong>Elizabeth Louis ** 57:34
would agree, you know, and, I mean, also, most of what we talked about is opinions. Even science is a theory and for whatever, you know, first aid for theory, a theory B contradicts it. Yeah.
 
<strong>Michael Hingson ** 57:48
And then when something comes along, and we really can prove it, what a joy. Right, exactly. So what do you do when you're not being a high performance coach?
 
</strong>Elizabeth Louis ** 58:01
Oh, I love learning. Learning is something that I find so enjoyable. I love teaching, and I love exercising. My faith is really important to me. My puppy is really important to me. He's not a puppy, but he's a puppy.
 
<strong>Michael Hingson ** 58:17
What kind?
 
</strong>Elizabeth Louis ** 58:18
He's a Shih Tzu mix with a poodle. It's called a sheep.
 
<strong>Michael Hingson ** 58:21
A sheep. Ooh, yeah. Yeah. They
 
</strong>Elizabeth Louis ** 58:24
are apparently popular now. But he's, he's about 13. He's, he's the apple of my life.
 
<strong>Michael Hingson ** 58:32
I have a seven year old black lab guide dog and a 13 and a half year old cat who runs the house? Yes. Yes,
 
</strong>Elizabeth Louis ** 58:40
I bet. I bet. I bet it's um, it's funny. My I went to church this last Sunday, and there was this little short moment about cats and dogs and cats believe they are God. And dogs see their owner as God. Yeah. That's so accurate. It
 
<strong>Michael Hingson ** 59:00
is absolutely so true. And you know, that's okay. My cat loves to get petted while she eats. She's developed this, and she'll yell at me until I come and pet her while she's eating less. And most of the time, it's okay. But she has also developed a little bit of a nap to try to get me to come in when I'm eating and I have started to push back a little bit and say stitch I'm eating. I'll be there when I'm done.
 
</strong>Elizabeth Louis ** 59:27
Good for you.
 
<strong>Michael Hingson ** 59:30
We got it. But you know, if she really wants me that badly, then she can come out and tell me rather than yelling from the bedroom.
 
</strong>Elizabeth Louis ** 59:36
It's so my dog is like a husky in the sense of he's very talkative like that, too. And he has to have the last word and he and I will do a little bit of what it sounds like you and your cat do and I'm like, my dog's name some movement when I'm like, Man, we'll just chill buddy.
 
<strong>Michael Hingson ** 59:53
Alamo the lab is absolutely wonderful and tends to just put up with anything and doesn't complain A bit. I have yet to hear him bark. And we've been together since February of 2018. But but he loves attention and he thinks he's a lap dog. If you sit on the floor, he's going to be in your lap and he's not going to be subtle about it. Oh,
 
</strong>Elizabeth Louis ** 1:00:13
yeah, I had to buy a chair and office chair. That is for a six foot 300 pound plus man so that we could both sit together because he didn't like the fact that he couldn't sit with me. Now Shih Tzus are technically truly lap dogs. So you are living up to your duties. I won't get too mad at you. But he ends up taking over the whole chair and I just give you like a little little bit of it.
 
<strong>Michael Hingson ** 1:00:36
We adopted a breeder dog from Guide Dogs for the Blind when we lived up in the Bay Area. And so the breeder dogs are the ones who create all the puppies for guide dogs. And so we we decided we wanted to be breeder keepers and we got introduced to Fantasia early in 2006. My wife has always been in a wheelchair and we knew Fantasia was the dog because when Fantasia came in the room, they were introducing dogs to us one at a time, and there were four dogs, but they thought Fantasia was going to be the one because she came right over and was up in Karen's lap in the wheelchair. Oh, no fear of a power wheelchair whatsoever. And, and so, she, she was she was always part of the family as well, and slept on the bed. Karen let her sleep on the bed. And I had no say in the matter. What we did realize and I finally got Karen to recognize is Fantasia took her half out of the middle. Mm hmm. So maybe there was enough room for the two of us. Yeah,
 
</strong>Elizabeth Louis ** 1:01:42
yeah, it's it's funny. I I joke with my fiance that like we should just go get an Alaskan king. Or no. What is it? The? Yeah, Alaskan King, right. It's that huge. It's huge. I think it's like 12 by 10 or 10. I don't know. It's a ridiculously large mattress. Because our dogs just even though it's a sheep who and a Chihuahua. Just somehow take up the whole bed. Yeah.
 
<strong>Michael Hingson ** 1:02:05
It's a fun world. Nothing like having animals around is there? They
 
</strong>Elizabeth Louis ** 1:02:11
are amazing, right? I wish they live longer.
 
<strong>Michael Hingson ** 1:02:15
Do you have any other family? Do you have other family besides a dog?
 
</strong>Elizabeth Louis ** 1:02:19
Um, no, not. I mean, I have my mom that I'm very close to and I have some good friends. But I don't have any kids. So I just got my puppy.
 
<strong>Michael Hingson ** 1:02:27
Well, you cope.
 
</strong>Elizabeth Louis ** 1:02:30
I am I do not want kids. God bless those who want kids. I have been a caretaker since I was eight years old. And it's what I do for a living. I it's not it's I've never wanted to have kids. So I'm good with it. And I started I started nannying when I was 13, too. So I feel like I've gone through so many of the age groups. I'm good.
 
<strong>Michael Hingson ** 1:02:51
Well, we didn't have kids either. We figured we just spoiled nieces and nephews because at the end of the day, we could kick them out. Exactly.
 
</strong>Elizabeth Louis ** 1:02:58
That's my thought process. My brother has two kids, two girls, and I love getting to know them. But I am though, my youngest niece just turned one and when she gets, you know, temperamental or hangry. It's like Mom, mom, she's yours. Okay, have a great one. I'm gonna go now.
 
<strong>Michael Hingson ** 1:03:19
If you don't come and get them, I'm going to sell them to the gypsies, gypsies.
 
</strong>Elizabeth Louis ** 1:03:22
There you go, there you go. Well,
 
<strong>Michael Hingson ** 1:03:25
I want to thank you for being here. This has absolutely been a lot of fun. And I'm glad that we had a chance to do this. And we'd love to do more of it. If you want to do it in the future, we can figure it out. But if people want to reach out to you maybe explore becoming a client and so on. How do they do that?
 
</strong>Elizabeth Louis ** 1:03:43
Um, you can reach out to me at <a href="http://Elizabethlouis.com" rel="nofollow">Elizabethlouis.com</a> You can email me at Elizabeth at Elizabeth <a href="http://louis.com" rel="nofollow">louis.com</a>. And it's L O U I S I'm the weirdo Yes, I gotta call myself weird. Since you call me normal podcast. You can reach out that way. You can also follow my LinkedIn account and reach out to me on that as well.
 
<strong>Michael Hingson ** 1:04:04
Well, cool. Well, I want to thank you Elizabeth, for being here. And for spending so much time with us. I love the insights and it was absolutely every bit as fun as I hoped it would be. And I hope you listening out there feel the same way. I hope you enjoyed it. Reach out to Elizabeth I know she'd love to hear from you. And we will be putting in the notes the link to the to the free quiz that you mentioned. So people can take that and and explore what that brings. Yeah,
 
</strong>Elizabeth Louis ** 1:04:31
thank you and Michael, it has been such a delight. I would love to come back. This has been so so enjoyable. And I love conversation man like it's it's, it's I feel like it's rare these days to have such stimulating conversations because everyone's so I focused. Yeah,
 
<strong>Michael Hingson ** 1:04:46
well it has definitely been fun. Well, I want to thank you and thanks for listening out there. Please give us a five star rating wherever you're listening to us. We appreciate that and leave your comments. We love them as well. I would like to personally get your comments Please feel free to email me at Michaelhi, m i c h a e l h i  at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o n. And by the way, Elizabeth and for anyone who's listening, we were talking about website accessibility. If you go to <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>, there's a place where you can actually go do an audit of your website. And it will tell you what's accessible about it and what's not accessible about it. And there are a lot of options you can choose to use excessively, which is pretty inexpensive for fixing a lot of the issues. And depending on how complicated the site is, there may be other things to do. But you can get a free audit of the site. And for any of you go to <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> and go to access scan and learn about web accessibility and see how accessible your own site is. So, again, Elizabeth, I want to thank you for being here. This has been absolutely a lot of fun.
 
</strong>Elizabeth Louis ** 1:06:02
Yes, thank you.
 
**Michael Hingson ** 1:06:08
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Executive Performance Coach with Elizabeth Louis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/24cd210c-d3af-4d31-b965-94828815fe85.mp3?source=rss&amp;ext=asset.mp3" length="773833" type="audio/mpeg" />
<itunes:episode>182</itunes:episode>
</item>
<item><title>Episode 181 – Unstoppable Crisis Manager with Alexandra Hoffmann</title>
<guid isPermaLink="false">https://pinecast.com/guid/e5a172f9-b180-489e-ac41-e91bb385e651</guid>
<pubDate>Tue, 21 Nov 2023 10:00:03 -0000</pubDate>

<itunes:duration>01:01:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cdb543e9-8e73-4ede-b52d-03f0ac13efb1/UM181-Alexandra_Hoffmann-Coverart.jpg" />
<description><![CDATA[<p>Alexandra Hoffmann, the founder and CEO of Crisis Ally, has many years of working in the corporate world to help leaders learn how better to manage and deal with crises they and their organizations face. She says that she began thinking about dealing with crisis management as a child. Not that she faced unusual or horrible crisis situations, but the concept peaked her interest from an early age.
 
Growing up in France Alexandra wanted to be a police officer. As is required in France, she studied the law and obtained her LLB in criminal law from Parris University. She went on to secure two Master’s degrees, one in corporate security and also one in business administration. Clearly she has a well-rounded knowledge that she decided to put to use in the world of managing crisis situation.
 
Our discussions range in this episode from topics surrounding September 11, 2001 to how and why people react as they do to crisis situations. Alexandra has many relevant and thought provoking observations I believe we all will find interesting. On top of everything else, she has a husband and two small children who keep her spare time occupied.
 
 
<strong>About the Guest:</strong>
 
Alexandra Hoffmann is the CEO of Crisis Ally, which helps Crisis Leaders and their teams build the right capabilities to thrive through crises. Crisis Ally serves clients internationally. Thanks to a career with the French government and large international corporations, Alexandra has a rich operational and multicultural experience with strong expertise in Business Resilience, its boosting factors, and best practices to manage it.
 
Alexandra is regularly interviewed in the print media to discuss corporate resilience topics, including Authority Magazine, Business Insider, and Thrive Global. She also writes for ASIS Security Management Magazine and the Crisis Response Journal and regularly presents at events.
 
Over the course of her career, Alexandra has served in a couple of NGOs as a volunteer, such as the American Red Cross and the French Red Cross. 
 
Alexandra has an LLB in Criminal Law from Paris University, France, an <a href="http://M.Sc" rel="nofollow">M.Sc</a>. in Corporate Security from John Jay College of Criminal Justice in New York, and an MBA from the University of Phoenix. Alexandra is also a Certified Coach, trained in Neurosciences, and a Certified Yoga Teacher.</p>
<p>Last but not least, Alexandra is a mom of two!
 
 
<strong>Ways to connect with Alexandra:</strong>
<strong>Website:</strong> <a href="https://www.crisisally.com/" rel="nofollow">https://www.crisisally.com/</a>
<strong>LI:</strong> <a href="https://www.linkedin.com/in/ahoffmann/" rel="nofollow">https://www.linkedin.com/in/ahoffmann/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
 
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, good morning, it is morning here where I am. Welcome to unstoppable mindset. Today, we get to chat with Alexandra Hoffmann, who is the founder and CEO of Crisis Ally. And I am no stranger to crises, as many of you know, having been in the World Trade Center on September 11. And so I'm really anxious to hear what Alexandra has to say and to just chat about crises and whatever else comes along. She's also a mom. And that could be a crisis and of itself. And I bet she has stories about that. So we get to listen to all of that, and hopefully learn some things and just have a little bit of fun today. So Alexandra, welcome to unstoppable mindset. Thank
 
<strong>Alexandra Hoffmann ** 02:03
you very much, Michael, for having me with you today. I'm really honored and very excited as
 
</strong>Michael Hingson ** 02:08
well. Now you are located where I'm
 
<strong>Alexandra Hoffmann ** 02:11
actually located in France, I'm French.
 
</strong>Michael Hingson ** 02:15
So right now it's what time where you are,
 
<strong>Alexandra Hoffmann ** 02:19
it is almost 6pm My time.
 
</strong>Michael Hingson ** 02:22
So you're eight hours ahead of us, or actually nine hours ahead of us because it is almost 9am here where I am. So that's okay. It makes life fun. Well, we're really glad that you're here. Why don't we start by maybe you telling us a little bit about kind of the early Alexandria growing up and all that kind of stuff.
 
<strong>Alexandra Hoffmann ** 02:46
All right.
 
</strong>Michael Hingson ** 02:47
That kind of stuff makes it pretty general, doesn't it?
 
<strong>Alexandra Hoffmann ** 02:49
Super General? And shall I start?
 
</strong>Michael Hingson ** 02:53
Wherever you wish at the beginning?
 
<strong>Alexandra Hoffmann ** 02:55
All right. All right. So I was born and grew up in Paris for until I my 20s I would say so. Nothing, I would say nothing exciting around that rights. And it started getting really exciting, at least for me when I started traveling around the world, after finishing my master's degree in law back in France. And I had an opportunity to start traveling to Asia, especially more specifically Vietnam, and then Hong Kong. And that really triggered a whole different life for myself, to discover the world to learn about new cultures to learn about a new job, which actually led me to where I am today. 25 years later. So so that's it for me in a in a really, really small nutshell. And apart from that I'm really part of a family with an older sister younger brother, and yeah, we had a pretty happy life. So everything went smoothly. For for me when I was when I was young, I want to say
 
</strong>Michael Hingson ** 04:09
no, no major crises or anything like that, huh? We
 
<strong>Alexandra Hoffmann ** 04:13
had some, like, you know, like every family I want to say and but yeah, I mean, my my sister got sick when we were young and that triggered a major crisis I wanted maybe that's, you know, that started planting, planting a seed at the time, about crisis management and willing the will to care for others and to, to care for for the human beings I want to say. But yeah, I mean, apart from that we had a very regular life,
 
</strong>Michael Hingson ** 04:52
I want to say so you have two children. How old are they?
 
<strong>Alexandra Hoffmann ** 04:55
I have a six year old boy and a three year old girl Oh,
 
</strong>Michael Hingson ** 05:00
oh, probably great ages and the crises will start when they start dating.
 
<strong>Alexandra Hoffmann ** 05:07
Yeah, I mean, we've had prices as well, since they were born. But very, very normal prices. I'm gonna say nothing critical. Yeah, very new prices.
 
</strong>Michael Hingson ** 05:16
There's a husband to go along with all of that. Yes, there is one.
 
<strong>Alexandra Hoffmann ** 05:20
We have our prices as well. So yeah, I mean, that's life, right. It's downs. And that's, that's part of the journey. Right?
 
</strong>Michael Hingson ** 05:33
It is. Well, so tell me about the the travels, you said you traveled to Asia and so on? What prompted that? Going to Asia and other places. So
 
<strong>Alexandra Hoffmann ** 05:42
I actually went to, to the US as well. And what prompted me to travel there is really the fact that I'm actually having a crisis because my kids want to watch in the room right now, which is completely unexpected. So my husband saved the day. But let's see for how long. So so no, I started traveling to Asia, because I, you know, I had this opportunity and then move to the US right after 911. Okay, because I wanted to start studying in corporate security. And I knew that there was a college back in New York, who is actually specialized in this. So I really wanted to take this opportunity, especially after 911 to really go there and and dive into this topic and really get get the knowledge, I want to I don't want to say the expertise at that point, right, because it was really early in my career, but at least learn as much as I could about this topic to then start my career in corporate security. Back in Asia was more mostly focused on law, on law and work, basically, because I was originally a law students, right, so but really, what triggered me to travel to the US was really to study corporate security. And originally, you have to know that I wanted to I studied law back in France, because I wanted to be a police officer. And in France, when you want to become a police officer, you have to go through law school, basically, it's it's mandatory. I know, it's very different than the US. So but my mind changed when I started traveling. And I realized I wanted to discover the world and speak English all the time. And, and there are new things and discover new cultures, basically.
 
</strong>Michael Hingson ** 07:39
Yeah. And you know what, that's interesting. I've talked to a number of people who said the same sorts of things when they got to travel or when they wanted to travel. They very much enjoyed learning about new cultures and different kinds of environments and different kinds of people. And I know, even around the United States, and I've had the honor of doing that. And I've traveled to a number of countries, overseas, and so on as well. It is always fun to learn about new people and who they are and where they are and what they do and why they're the way they are. And it certainly is not up to me to to judge one kind of people as opposed to someone else. Everyone's customs are different. And that's what makes it so much fun, isn't it? Yeah,
 
<strong>Alexandra Hoffmann ** 08:22
then I I couldn't agree more. And I, I need diversity. That's, that's, you know, that's how I feed myself. My soul, I want to say, right. So that's why meeting those diverse cultures and people is is a requirement for myself.
 
</strong>Michael Hingson ** 08:41
Outside of France, what's the favorite place that you've been to that you really liked? Or do you have one? New York? Definitely.
 
<strong>Alexandra Hoffmann ** 08:49
Yeah, definitely.
 
</strong>Michael Hingson ** 08:50
Definitely. New York.
 
<strong>Alexandra Hoffmann ** 08:52
I spent enough years there to fall in love with it. And yeah,
 
</strong>Michael Hingson ** 08:57
yeah. There's nothing like New York. Yeah, you're you're absolutely right. I mean, there are other places that are so much fun as well. But there's nothing like New York, it's a great place to be in a great place to go. And it really is a city that is Frank Sinatra sings in the song, it doesn't sleep, because there's always something going on. And I remember for a while when I lived back in the area, or when I would travel there, places like the Carnegie Deli, which unfortunately closed which I'm sad about. But we're open to like four in the, in the morning. And then they opened again at six or 630. But they were they were open most of the time and other places there and always activity, which is just kind of cool. And one of the things I really liked about New York, and I don't know how much it's changed in the last, well, 20 years since well, 19 years since we moved, you could order any food or anything to be delivered, which for me was very convenient even being in the World Trade Center because I could order from some of the local delis and not necessarily have to go down and they would bring You showed up, which was great. Yeah.
 
<strong>Alexandra Hoffmann ** 10:02
No, it's, it's it's Yeah. I mean, I have so many memories there. And it's there is no place like that. I can't say that I would live there again, especially with young kids, right, right now, but it's, yeah, it's New York is part of the now it's been part of me for many, many years.
 
</strong>Michael Hingson ** 10:25
It's definitely an interesting and wonderful place to go. And I can very well understand why it's a favorite place of yours. And it's one of my favorite places as well. If we had to move back to that area, we lived in Westfield, New Jersey, my wife and I did and it was a better place to live for us, because my wife being in a wheelchair also needed a more accessible house than we would typically find. In New York City. She has now passed on, she did last November. But we've talked several times that if we ever had to go back that she'd rather live in the city, it's a lot more convenient, it's a lot more accessible. And there's just so much not only to do but so many conveniences to get her whatever she would need. It's pretty cool.
 
<strong>Alexandra Hoffmann ** 11:11
Yeah, yeah, definitely. It's everything is practical there. Yeah.
 
</strong>Michael Hingson ** 11:17
Well, I think that's really pretty cool. So for you, you, so you've been involved in the law and corporate security. And I can see where those two concepts actually blend together, I assume that that you would agree that they they really can dovetail upon each other in some ways, and knowing about the law, and then dealing with security and so on, is is something that that you have a lot of background to be able to address.
 
<strong>Alexandra Hoffmann ** 11:48
It's especially because I studied criminal law, right? So we're not supposed to I mean, we're not meant to chase criminals within the corporate environment, right. But it is connected in a way, especially from a value standpoint, I would say. Also the mindset. And we do have some times to conduct investigations, and also the fact that we have to constantly prepare for disruptive events, but also respond to those disruptive events. It's, it's highly connected, it's a very different job, but it's very connected. Let's put it this way. Yeah. So
 
</strong>Michael Hingson ** 12:26
in terms of dealing with crises, and so on, and we've joked a little bit about it earlier, but he but in all seriousness, what are some things that lead you to really being interested in, in wanting to work in the arena of crisis management, whether crises of your own that you've had to face? Or just what kinds of things shape your experience to want to do this? It's
 
<strong>Alexandra Hoffmann ** 12:51
I that's what I was telling you. That's the reason why I was telling you the beginning, maybe my childhood planted a seed on this, you know, with my sister getting sick and, and us having to adjust? I don't know, I, you know, I don't know for sure. But I know that 911 was definitely an event that triggered me to say I want to help serve corporate sector, the corporate sector, to help protecting the people working for the corporate sector, right. So that when a disruptive event happens, nine elevens or anything else, you know, professionals are there to assist them and make sure that everything is done to the best of our capabilities, basically, to protect and serve that within those private organization.
 
</strong>Michael Hingson ** 13:45
Tell me a little bit about your thoughts concerning September 11. And what what you observed in terms of what was successful and maybe not so successful about managing that crisis? Oh, wow. I know, that's a pretty open ended question. But it's, it's a fascinating one, I would think to talk about it
 
<strong>Alexandra Hoffmann ** 14:06
is a fascinating one. Well, for one thing, it's it, you know, it was a long time ago, I must say that, unlike you, I was not in New York at the time, right. I was actually sitting in Hong Kong, but when it happened, and I think it was basically, I don't know what word to use, actually, you know, by seeing what what happening and not understanding how we could not see this coming right. At the same time. I've read a few things since including one book that I always recommend my clients or anyone who's in my workshops or conferences to read, which is called the Ostrich Paradox. And it's a book that talks About, among other things, 911 and that explain that a lot of cognitive biases went into the process of risk management at the time when it comes to preparing for those disruptive events. Right. So, I think I mean, from what experts are saying, I think one of the big thing is that cognitive biases played a huge, huge role in this lack of preparation, I want to say and I mean, it's not like a preparation is it's in this event, I want to say, right, but at the same time, when you have planes landing at the top of building, you know, there's nothing that not much you can do to prevent the building from collapsing. Right. But so, yeah, it's a it's a difficult question. I want to say,
 
</strong>Michael Hingson ** 15:52
yeah, it is. And it's a it's a challenge. When you say cognitive bias, what do you mean by that?
 
<strong>Alexandra Hoffmann ** 16:00
Yeah. So when, as risk managers and as humans, okay, that's what the the so the, the, the Ostrich Paradox covers this area, in talks about six cognitive biases, which are humans, okay? It's everyone has those cognitive biases as risk managers, the author's highlight those six cognitive biases, alright. And some of them or the myopia bias, it means which is we are not meant our brain is not meant to, to see far ahead in the future. The thing is, when we manage risk, we are supposed to for to foresee the future. So we have to go against against this cognitive bias to evaluate risks. So when you think of 911, that's one of the biases that went into play. But this specific bias, okay, myopia, go, go happens in many, many other situations, right. Another thing is the bias of amnesia, we forget. So there were other situations where the World Trade Center had been attacked, as we know, right. And yet, you know, what I'm saying,
 
</strong>Michael Hingson ** 17:16
I do this,
 
<strong>Alexandra Hoffmann ** 17:17
this is human, our brain is not meant. Our brain is just meant, meant to focus on the now and here. And here. And now. That's it, because he wants to, it wants to make sure that we are that our life is not at stake, basically, and that we can survive. And then we can take care of for close family, let's say children, if we do have children, or at least partners, right? So apart from that our human or brain is not has not been built, to explore so far in the future and so far in the past. So when we analyze risks, that's something to really take into consideration and just mentioning two of those cognitive biases, right? But there's also the hurting effects, right? It's not going to happen, think about COVID. Think about the war in Ukraine, it's the same, it's not going to happen. Something like this cannot happen. At the time, everyone thought that was just that could have just happened in a Hollywood movie. Right? It's so this book is really, really interesting to the Ostrich Paradox. It's very insightful. And you can talk about we can talk about natural disasters as well, you know, the Fukushima event, all those events, you know? How have been tell me Sorry? No, go ahead. Go ahead. No, no, no, all those events, if we didn't, didn't have this cognitive biases built in, right, could have been handled differently, or seen differently, but we are who we are anywhere around the world, right? So we have to, to, to, to, to be aware about those cognitive biases. And I think that's the most important one. And in my work, I try to make my clients aware of these as much as possible, because it's these are really, really important in what we do. But
 
</strong>Michael Hingson ** 19:18
is that really the way we're wired? Or is that a learned behavior? In other words, it seems to me I've heard so many times throughout the years that people do have the ability to do what if? And that the that's in a sense, what makes us different from dogs or other animals that, that we do have the ability to do what if? But I'm wondering if it's really so much our brain is wired not to, since it's a concept that all of us talk about and some people swear by? Or is it a learned behavior that we learn not to think that way? From what
 
<strong>Alexandra Hoffmann ** 19:58
I know because I'm not a neuroscience? It's so, okay. Don't Don't quote me on this. That's okay. From what I've learned, from what I've learned. Studies, scientific studies show that it's actually the brain the way our brain functions. Okay? Now, there is actually one bias that's called confirmation bias. Okay? The confirmation bias is that say, I'm telling you want to think about something red, okay? And when you're gonna start looking around, everything's gonna be red, all of a sudden, you're gonna start talking about a subject, like, let's say we talk about confirmation bias, or any cognitive biases, for what we afford for what we say, Okay? I can bet anything that in the next coming days, you're going to hear more or Yeah, hear more about cognitive biases as well, because you're going to be much your brain will be much more attentive to those signals basically. So in a way, yes, it is trained behavior. But at the same time, this is also how your brain is wired, to be more attentive to signals, the heat that it that it that it recognizes basically, right, right.
 
</strong>Michael Hingson ** 21:12
The the problem I see, and this isn't disagreeing with you, because I think it reaffirms, what you say is that at the same time, we think that soap September 11 happened, it'll never happen again. Or we maybe hope it won't happen again. And I think that we do become a little bit more attentive and attuned to trying to look for the signs, because so much of our world now talks about it that we're in a sense, forced to think about it regularly. And so we do. Also, I think, without getting into politics, we have any number of people who are supposed to know better, who say, well, it won't happen again. And, and so we don't have to worry about that kind of thing. Or they go overboard the other way, of course, it'll happen again. And we completely have to isolate ourselves from the rest of the world, otherwise, we're going to be victims again. And in all of those cases, what it seems to me is that in reality, September 11, occurred, there are probably a lot of good reasons. Well, a lot of reasons why it occurred. We as a society didn't choose to understand some people, as well as perhaps we should have. I'm not convinced having read the September 11 report that with all of the information, we would have been able to predict and stop September 11, from happening, because I just don't think the information was there. That's one thing that the bad guys did very well. And the bad guys aren't a religion. The bad guys are a bunch of thugs who acted in the name of religion. But nevertheless, they they did what they did. And I think that, that what, what we also try to do is to put things out of our minds. I had a customer in New York, around the time of September 11. And we had been talking with them about it was a law firm about purchasing tape backup systems to keep all of their data backed up and stored in they would store it off site, September 11 happened and I happened to call the customer the next week, to see how they were doing. And they were had been town Manhattan, so they weren't directly affected by the World Trade Center. But the person that I had been working with said, Well, my boss said, we're not needing to buy any backup systems now, because September 11 happened, so it'll never happen again. So we don't have to backup their data, which is really crazy on one side, and on the other side, short sighted because you shouldn't do it for the reason of whether or not the World Trade Center happened or didn't happen. You should do it to protect your data.
 
<strong>Alexandra Hoffmann ** 24:02
That's myopia. That's also optimism. Optimism is also a cognitive bias. They meant the author's mentioned in the book, The Ostrich Paradox, that we, we want to think we want to hope for the best. So without getting into politics. I think one of the big bias that comes into play is this. Because no one wants another 911 shoots you know, no one wants a COVID prices. No one wants the war in Ukraine, at least normal people, right.
 
</strong>Michael Hingson ** 24:36
People don't there are some there were not normal. No, no, what no one wants
 
<strong>Alexandra Hoffmann ** 24:40
that, you know, 1000s of people dying and things and no one wants, right. So I think I want to I want to hope maybe that's my own optimism bias talking but I want to hope that that's the case for most politics, right. It's they They just have they simply have this optimism bias plus the enormous workload that they have to deal with, right? So you combine everything the cognitive biases plus the workload, and that's a recipe for disaster. I have plenty of examples in France, of disruptive situation that happens with people's lives at stake. And, you know, it's just the workload of intelligence services was so much that every the, the, the intelligence was basically at the bottom of the pile and no one saw it or paid attention to it. It's, it's a lot of things, basically, it's a lot of things.
 
</strong>Michael Hingson ** 25:40
It's interesting, we, over here, have been keeping up to at least to some degree, with the issue in France about raising the retirement age that McCrone wants to do what he wants to raise her from 62 to 64, as I understand it, and you can correct me if I'm wrong, but over here, the minimum retirement age is 65. And they they've talked about an even social security over here, has changed his rule slightly. But it, it's a little bit difficult to understand the vehemence that people are displaying, raising the retirement age from 62 to 64. Over there, and then there must be some solid reasons for it. But nevertheless, that's, I gotta believe, a major crisis that y'all are dealing with over there. It's it's,
 
<strong>Alexandra Hoffmann ** 26:31
you know, it's complicated. And I'm not, it's, the thing is, I'm also a business owner. So retirement is not really a topic in my mind, I
 
</strong>Michael Hingson ** 26:46
understand. Right.
 
<strong>Alexandra Hoffmann ** 26:50
And I come from a family, business owners as well. So culturally, I was not really raised in an environment where we would just focus on when we're going to stop working. My dad was a really hard working men. And so I think I am too, I have no plan of work of stopping working, basically, because I love what I'm doing. And I may adjust as I'm growing old, and you know, but as long as I'm healthy, I'm fine. And I'm giving you this response. Because there's a big gap in the French, in French society, between people like myself, I want to say, because I have I want to say, the service job, basically, where I'm only using my brain to do my work, right. I'm not using my body. So my body's not being I want to say worn down over the years. But I think a lot of the complaints are coming from people working for companies and industries, where, you know, they have to actually use their body every day to carry heavy things around to work all night to care for children to care for elderly. And obviously doing this until a certain age is getting more and more difficult, right. So I think that's where the gap come from, in all I knew that's where the gap comes from. In France, it's that this part of the population, and rightfully, I want to say wants to be able to start early enough, when their body is not completely broken. Basically, that's where the if I want to summarize,
 
</strong>Michael Hingson ** 28:39
right, and I figured as much that that would be the reason that most people would would take right or wrong. That's the feeling.
 
<strong>Alexandra Hoffmann ** 28:49
Yeah, exactly. Exactly. So things have calmed down now. But we have other things we have in France, we have disruptive events on a regular basis. I don't know if you saw what happened this past couple of weeks, with the demonstrations at nine going on not demonstrations, the the How to see with the youth being really, really angry because there was a murder of a young kid. Yes. Yeah. So, riots. So that's the word I wasn't I wasn't looking for sorry. So there we've had very, very violent riots over the past couple of weeks. It's it's complicated, very societal, very complex, societal subjects, very complex subjects.
 
</strong>Michael Hingson ** 29:42
Is that still going on?
 
<strong>Alexandra Hoffmann ** 29:44
I don't know how it's come down. It's gone down. Yeah. Yeah. You
 
</strong>Michael Hingson ** 29:49
know, if I can just go to an off the wall kind of thing. We've had our share over here of riots for one reason or another and And we've had our share of, of that kind of crisis. And so one thing I have never understood personally, and it's just me, I think, or at least I'm going to say it's, it's my mind anyway, is I understand why people may be very upset and why they riot. Why do they go around looting and breaking into stores and offices and other things and stealing things and damaging things that oftentimes don't even have anything to do with the subject of what they're writing about?
 
<strong>Alexandra Hoffmann ** 30:29
Yeah, I I know. I know. And yeah, I I disagree. I wholeheartedly disagree with that way of demonstrating basically, all heartedly just disagree with that. I mean, we can't we can't be angry, like you said, and they had every I mean, people had every right to be angry with the situation, but as far as the damaging people's goods and and life projects and and life savings for many, many of them. I yeah, I that makes me angry.
 
</strong>Michael Hingson ** 31:12
Does anyone have an explanation for why that kind of behavior takes place?
 
<strong>Alexandra Hoffmann ** 31:18
I guess they will have to put it on someone. Right?
 
</strong>Michael Hingson ** 31:21
I guess so. Yeah. Yeah,
 
<strong>Alexandra Hoffmann ** 31:24
I get they have to, you know, when we're, when we're really No, when I'm really angry, which is, which doesn't happen every day, obviously. Unfortunately. Yes. If I'm not conscious of what's going on, I can have a tendency of, you know, looking for someone who's responsible, but me, right. But
 
</strong>Michael Hingson ** 31:42
me is exactly right. You know, we never look at what could we do? Or what could we have done? Yeah. And there's not always a good answer that says that there's a lot we could have done. Take over here. The thing that we saw a few years ago, the George Floyd murders, the George Floyd murder, you know, most of us were not in a position to do anything about that. I suppose some people could have attacked or forced that officer to leave George Floyd alone and not kneel on his throat for nine minutes. And some of the officers should have done that. I don't know whether they have any guilt for not doing that. But still, there was so much that happened after that, that really ended up being not related directly to it, like damage and looting and all that. That is so frustrating. And it seems to happen all the time. And I've never understood that kind of behavior. And I could be angry and frustrated. But still, it's it's strange that that kind of thing goes on and makes the crisis worse. Yeah.
 
<strong>Alexandra Hoffmann ** 32:48
And I think it's, I mean, whether it's for the George Floyd crisis, or what happened in France couple of weeks ago, I think it's just communities being really tired of that level of, you know, if you really high level of frustration that's been going on for years and years and years, for many reasons, justified or not justified, right. But I know that in France, we have a community of people who is who are actually is really frustrated about what's going on, you know, built this gap building and building and building day after day, between the rich and the poor, between who can have access to everything and who can not have access to everything. Yes, we have a free health system in France. But and free school, and you know, if I summarize, it's never completely 100% free, but it's, you know, it's nothing compared to what you guys have in the US. Okay, just put some perspective here. But at the same time, yeah, there's still so many things which are not fair in the system itself. There's still a huge lack of diversity in the way we approach a lot of topics. And yeah, it's, it's like, like I said, it's, these are really complex matters. That's why it's hard to pull to just pose a judgement on everything, right? It's really easy when we, when we see things like this to watch the news and say, Oh, my God, he's wrong or she's wrong or whatever. Well, I agree. It's, yeah, it's I think it leaves a lot of football thoughts and when I bring it back to myself, right, to say, okay, what can I do? The one thing I tell myself is okay, what can I do to raise my kids properly? And what can I do to serve? You know, my, my fellow human beings and my my friends and my clients, and the best way I can to promote a different energy really So that's really what I tried to do. That's really what I tried to do. Because of course, like you said, most of us cannot have much impact on such events, right. But I really think that if a lot of us put a lot of positive and a different energy out there, we'll see different things happening as well.
 
</strong>Michael Hingson ** 35:24
You talk a lot about diversity. So I gather that you and and from your own experiences, you talk about it, I gather that you believe that diversity and experiencing diversity is an extremely valuable thing to do. And it leads to, hopefully, better grounding people and making them more resilient. Is that does that kind of sum it up?
 
<strong>Alexandra Hoffmann ** 35:49
Yeah, but also more resilient. But more than that, much more open minded, much more open minded, because I think a lot of the frustration that may come from anyone you know, is about neglect. The fact that we don't know when we don't know when we don't understand something. So when we don't understand something, we're scared of it right, we can get scared of it really easily.
 
36:13
We're whereas Yeah, go ahead.
 
</strong>Alexandra Hoffmann ** 36:15
Whereas when we try to face diversity, embrace diversity, and learn about diversity, asking questions and trying to understand others perspectives and points of view and ways of thinking, the opens up completely new worlds.
 
<strong>Michael Hingson ** 36:35
And that's why. And that's why I said what I did earlier about September 11, and are not understanding people. We could go back and look at history and the way we dealt with Iran. Many years before September 11, and before even the revolution, and so on. And we as I think over here, a people viewed it as being so far out of our sphere of knowledge and somewhat influenced that it was really irrelevant. And that's the problem that we don't tend to learn. And I think that goes back to something you said that a lot of people don't learn to necessarily take a wider view of, of things.
 
</strong>Alexandra Hoffmann ** 37:22
And that's why that's why diversity is such a big topic and what I want in my life, basically right, and especially since though, since I've become the business owner, because I need to be challenged constantly to make sure that when I'm thinking, you know, being a business owner is very lonely, right? So, because you have no one I mean, I have a team, but they're not here to tell me what to do. Right? I'm supposed to lead, right? And so I'm actually looking for teams, where who can actually challenge what I'm thinking, what I'm asking what I'm saying what I'm doing, not constantly, but on a regular basis. Right. And also, with my close family, I'm actually being asked them, I'm actually asking them to challenge me on a regular basis to regarding my decisions. And all of this because we are blind, right? It's super easy to have blind spots all the time because of those cognitive biases because of our own fears, because of many, many, many psychological things that go on in our brain. So that's why I'm a huge, huge advocate of diversity.
 
<strong>Michael Hingson ** 38:33
What do you think makes a good leader, whether it's crisis or whatever? You've talked about leadership a lot? What what do you think are the qualities or traits for a good leader?
 
</strong>Alexandra Hoffmann ** 38:45
There are, there are many that I could start listing. But if I had one, if I had to pick one category, that would be, as we say, in French, and several heads, which is being right is to know how to be knowing what to do is, is the easy part, I want to say especially as we build on experience, and as we grow older, and so on and so forth. I'm not saying that those decisions are always easy. But, you know, as far as being it's much more complex. And I think that's the most fascinating piece of leadership. Because it's about us, it's about us interacting with others. It's much more complex, because every single human being is unique. So even if we have an experience with certain kinds of people, it's going to be always going to be different with other other other people we encounter. Right? So focusing on being on top of doing is I think one of the biggest skills and responsibility a leader has
 
<strong>Michael Hingson ** 39:59
Yeah, I, I hear what you're saying. I also think that knowing what to do is a very difficult thing. And I think one of the good skills that any good leader has, is going back to what you said, also allowing people to whether you want to use the word challenge or state their own opinions, because they may know something about what to do in a particular situation that is even better than what you know. And a good leader has to be able to recognize that and look at all aspects. And I know when I was leading sales forces, one of the things that I told every salesperson I ever hired was, I'm your boss, but I'm not here to boss you around. I'm here to add value to what you do to help you be more successful. So we need to learn to work together. And I think that is such an important thing that many people who are in positions of authority never really understand.
 
</strong>Alexandra Hoffmann ** 41:07
I completely agree with you, Michael. And I want to add to what I said before what you just said that when I talked about being it's being humble, among other things, being humble, but I didn't want to summarize leadership to humility, right? So it's being humble, it's being a good communicator, it's being able to interact with different cultures with different ways of thinking with it's also being able to admit, responsibility to admit mistakes to to celebrate, right. So it's all of this together. So that when decisions need to be made, it becomes easier and smoother. It's not going to be perfect. Okay, yeah, I always say that is there is no such thing as perfect, even especially in when we talk about dealing with crisis. Because that's also I think one of the biggest caveats of a lot of reading materials I see is that we think it's, it's, there's an end, there's an end to to it, right? And I think it's there is no such thing, it's always a journey. It's always a learning journey for every leader have read about or discussed with or met in person, no matter, right? It's always a learning curve. Sometimes we have up sometimes we have downs. And sometimes we succeed, sometimes we mess up. So that's why and what so that's why one of the things I really put forth is the fact that it's a journey. It's it's not a it's not the end. And
 
<strong>Michael Hingson ** 42:45
I think the times when perhaps someone messes up are the best times because those are the times that drive home the point something to learn here, even though there's something to learn, even when you're extremely successful, how can you maybe do it better, but we tend to focus on the mess up times more. And that's, that's fine. But still, it's not that we're a failure, it's that we need to learn and grow from it. And I suppose that get back to picking on politicians, I'm not sure they, they do a great job of that. But nevertheless, it's what any good leader should really do. And I think that it's a crucial thing. As you said, it's a journey, which is, which is really important. When did you form crisis ally.
 
</strong>Alexandra Hoffmann ** 43:33
So I formed it at the end of 2018. At first, it was Alexandra Hoffman consulting, and it became crisis ally in 2020, during COVID, because when COVID Had I changed everything, the strategy, the business model, everything. And I also changed the the identity and I really didn't want the company to be about me. I want it to be about what we do and how we can serve our clients basically.
 
44:05
Yeah.
 
<strong>Michael Hingson ** 44:08
You know, in the pandemic, the difference between the pandemic and the World Trade Center is that the pandemic, whether a lot of us necessarily recognized as much as we could have or should have, is it more directly affected everyone than the World Trade Center? Yes, the world shut down for a few days after September 11, especially the financial markets and so on. And yes, it was something that was an issue for most all of us. And I think it's true to say that the world stopped, but then it started again. And with the pandemic, we went through a different kind of situation that affected so many people. And I think a lot of us maybe didn't think it through as well as we could have. And I hope it doesn't happen again. But I'm not sure that that's the case. I know that in this country. We have an I've been reading over the last couple of days that deaths associated with the pandemic have brought the whole picture back down to, we're experiencing the amount of deaths we normally do. Even pre pandemic. So for the world, perhaps the pandemic is over. Maybe, or at least this one is over, but I guess we'll see.
 
</strong>Alexandra Hoffmann ** 45:26
But, yeah, like it's, it's, it's hard to predict such things. I'm actually more concerned about natural disasters, if you want to, if you want my, my take on this one, much more concerned, because that's also easy. It's a confirmation bias, now that we see 911. Now, now that we've seen the pandemic, now, everyone is focused on this same with cyber attacks, basically, right. Everyone is focused on those because we've experienced them. I think we ought to be extremely cautious with natural disasters and what nature has in store for us because yeah, between the heat waves, and we had some major wildfires just a year ago, we're where I live. I know you've had your share as well. Canada has had its share recently as well, it's it's so professionally speaking from a risk perspective, natural disasters, I think are high on my list. And
 
<strong>Michael Hingson ** 46:28
of course, the the and I, I agree with you the course of the question is, what can we do about it? And, again, I think, for me, I think it starts with getting back to dealing with some of the cognitive biases, and to recognize we have to deal a little bit with what if we may not be able to predict a particular national natural disaster, but we certainly can be more aware and make some preparations and be
 
</strong>Alexandra Hoffmann ** 47:01
less surprised? Absolutely. Because Surprise, surprise, is what takes a toll on everyone. You know, surprise what, especially bad surprises, right like that. So being more aware of these, and like you said, like, like you said, and, and being less surprised by those events, it's much less traumatizing, much less traumatizing. It's much easier to cope right away, and to make decisions instantly, rather than just, you know, freezing. Here
 
<strong>Michael Hingson ** 47:32
in the United States. And I'm sure elsewhere, we hear a lot about earthquakes. And Dr. Lucy Jones, here in Southern California, and others talk about predicting earthquakes or seeing earthquakes before they reach us. And now they're talking about maybe 10 to 62nd warning, which people will tell that's not very much. But that's incredible compared to the way it used to be. And if we continue to encourage the science, we'll probably find other things that will help give us more warnings. I know in Iceland, they're actually learning how to do a better job of predicting volcanic eruptions. And they're doing a really an incredible job. And like with anything, it's very expensive. Right now, the technology is a little bit challenging. But if we encourage the science, it will improve.
 
</strong>Alexandra Hoffmann ** 48:33
That's interesting, because that's one of the takeaways from the Ostrich Paradox book that's mentioned about Fukushima, one of the experts scientists had said, If we invest in this technology, we'll have what we need to be prepared for such an event, because it was very expensive at the time, they said no to it. Yeah. And then Fukushima happens.
 
<strong>Michael Hingson ** 48:53
And then Fukushima happened and Fukushima wasn't good.
 
48:57
They couldn't perceive the the tidal wave.
 
</strong>Alexandra Hoffmann ** 49:03
Now, that's not what I want to say they couldn't perceive the risk as being high enough. The the measure the impact has been big, but the probability was so low for them was like, Okay, we're not going to invest millions or whatever, right, for something that has a super low probability from happening.
 
<strong>Michael Hingson ** 49:23
And then it didn't. Yeah. Which is, of course, the issue. I was at Fukushima, oh, no more than a year after it happened. And, but I hear exactly what you're saying. And we need to recognize that things do occur and that we have to learn to address them. And again, it gets back to this whole idea of what if and the reality is, I think, there there are people who have a gift of learning to deal with what if, and we ought to honor and recognize that more than we do. core, some of them are not really dealing with what if, what if they're making things up? But there are people who do what if and who do it very well. And a lot of the scientists are specifically trying to address that kind of issue. Well, what if this happens? And what's the theory behind this? And? And how can it change? And we just don't address science nearly as much as it should.
 
</strong>Alexandra Hoffmann ** 50:24
And I want to add, from where I am, I have been working with the corporate sector 22 years now. I've never, I've never met a scientist to talk about risks like this. So this is also something to understand. There's so many silos that we ought to break, eventually, when we talk about, you know, managing responding to disruptive events, yeah. Because communities don't need in some communities would need to meet to increase the level of awareness on so many things. Like we're talking about risk science and scientific studies and knowledge. Right? Right. Of course, I'm curious enough. So I go on google now or any other platform to learn as much as I can. But when you sit, you know, put yourself in chief security officers choose or chief risk officer shoes. Yeah, has no time to do such thing. Right. And the thing is, because we're used to think in a silo, I've never attended any team meeting, where we've invited over a scientist to talk about, I don't know, the risk of AI, the risk of natural disasters, the risk of cyber the risk of anything. Never. Why is that? I don't know. Because it's, it's a, I think it's just we don't think about it. And by just discussing it with you, I realize that's a huge gap. I've actually started bridging that, you know, with my putting my small stone to this, to this siloed world, I've actually started seeing this acknowledging this between universities and the corporate world. So I started teaching to universities, at universities, sorry, okay, too, because I realized that there were so many things I wasn't taught back at university, and I wished I had known before earlier in my career. So things could have been, I would want to say, easier, right? For myself or my teams. So I'm like, Okay, let's go to university and teach students what I've learned along the way to bridge that gap. But that's not that's not so common. That's not quite so common. And by just discussing with you, I realized that we, we don't talk to the scientific community
 
<strong>Michael Hingson ** 52:51
in area and work on an
 
</strong>Alexandra Hoffmann ** 52:53
area to work on unless you know, people I know people who have PhDs and degrees like this. And of course, they they are part of the scientific community. But that I mean, having a PhD is not being a scientist right to so. So yeah, you get my point. Because I don't want to hurt anyone's, I don't want to hurt anyone's feelings.
 
<strong>Michael Hingson ** 53:14
I do know, I hear what you're saying. What's an example of where Crisis Ally has really made a difference in what a company does?
 
</strong>Alexandra Hoffmann ** 53:24
So I think what we try to do, each time we serve a client is really to make at least the teams who are supposed to work in this on the on these topics on these critical topics more resilient, more agile, and more adaptable to more sustainable, I want to say, right? ie we don't want people to crash. We want to be able we want people to be able to sustain protracted emergencies, protracted situation, right. So that's how we, we want to make a difference with the client we serve. And it's really about aligning the people behind one vision and one mission. So that's what we do when we serve clients. I have one specific example in mind, where there was a we were working with a team and there were there were a lot of misalignment around the mission, the vision around security, crisis management, business continuity, all those resilience related topics, right risk management as well. And we helped we helped the team align on these topics basically. So which I think will have some positive impact on the company as a whole.
 
<strong>Michael Hingson ** 54:52
So for you looking ahead, what do you think is the most exciting thing about the future for crisis ally and what you're doing and where you're headed.
 
</strong>Alexandra Hoffmann ** 55:03
The most exciting things that we're growing, I mean, revenue is growing. So that's really, really exciting. And it's growing really, really a lot. So it's, you know, I'm trying to plan for that, and foresee well how to handle what's coming, basically. And so I'm trying to envision new new partnerships, I want to say and also maybe hiring people for the for the company. So that's, that's something I'm thinking about for 2020 2420 25, you know, because it's really, it's really growing now.
 
<strong>Michael Hingson ** 55:46
And that's exciting. And there's gonna be room for what you do for a long time. Have you written any books or any other online kinds of things? Not yet, have it done? With the Astrid.
 
</strong>Alexandra Hoffmann ** 56:01
I've written articles, but I mean, really writing a book, I, you know, it takes time. And I haven't decided I haven't decided have decided not to put my energy on this. At this point in my life. That's fair.
 
<strong>Michael Hingson ** 56:16
So you have two children to worry about. And then their crisis right now is that they didn't need to come in the room. So you know, is that leadership probably? Well, I want to figure out a way in the future to continue this, this is fun. And I would love to chat with you more. We've been doing this for a while now. And I don't want people to get too tired of us. But I think that's a fun discussion and one that we ought to continue in the future. Whenever you're, you're willing to do it. But if people want to reach out to you and learn about Crisis Ally and so on. So the best
 
56:51
way for people to reach me is on LinkedIn. Michael, like you found me on that we found each other on LinkedIn. I'm all the time I'm on LinkedIn all the time. It's, I also have my website, my company's website, which is www dot <a href="http://crisisally.com" rel="nofollow">crisisally.com</a>. But what's your
 
</strong>Michael Hingson ** 57:08
LinkedIn name? That people can Alexandra <a href="http://Hoffmann.com" rel="nofollow">Hoffmann.com</a> H O F F M A N N? Yeah,
 
<strong>Alexandra Hoffmann ** 57:13
I have to bring it to carry my daughter right now. You don't see her Michael, but she's asking for my arms. But
 
</strong>Michael Hingson ** 57:22
nothing wrong with having a daughter around. I close my door, so my cat wouldn't come in and yell at me. Well, I want to thank you very much for being here. This has absolutely been delightful. And I do want to do it again. And I hope all of you found this interesting. What's your daughter's name? Amber, Emeril, Amber, and Amber. Yes, sir. Hello. Yeah.
 
<strong>Alexandra Hoffmann ** 57:46
She got here with the headphones. So that's true. Well tell her how she left. She got bored. She got bored. Looking at the screen.
 
</strong>Michael Hingson ** 57:52
She's done now. Yeah. Well, thank you for being here. And I hope all of you enjoyed this, please. We'd love to hear from you. We'd love your thoughts. Please reach out to me and give me your your opinions and your views on all of this. And anything else that you'd like to say, You can reach me at Michaelhi M i c h a e l h i at accessibe  A c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to Michael Hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. I hope wherever you're listening that you will at least please give us a five star rating and write a good review. We really appreciate your your positive and all of your comments. And and I hope that you'll do that. So that we can we can hear from you and Alexandra, if you or any of you listening out there might know of someone else who ought to be a guest on unstoppable mindset, please let us know we want to hear from you. We would love your suggestions and your recommendations. We value them and we will talk with anyone who wants to come on. So once more. Alexandra, thank you very much for being here. I've really enjoyed it. I hope all of our listeners have. And I want to just express my appreciation to you for being here.
 
<strong>Alexandra Hoffmann ** 59:05
Thank you very, very much Michael for the discussion. It was very interesting. And I must say you caught me off guard of guard with a couple of questions. But that was also a very interesting just for that. And thank you very much for for having me on today and for listening.
 
</strong>Michael Hingson ** 59:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Crisis Manager with Alexandra Hoffmann</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e5a172f9-b180-489e-ac41-e91bb385e651.mp3?source=rss&amp;ext=asset.mp3" length="36980009" type="audio/mpeg" />
<itunes:episode>181</itunes:episode>
</item>
<item><title>Episode 180 – Unstoppable Trauma Victim and Progressive Psychologist with Teri Wellbrock</title>
<guid isPermaLink="false">https://pinecast.com/guid/1a3e3bc2-d84f-45d7-ad84-527d87749151</guid>
<pubDate>Fri, 17 Nov 2023 10:00:53 -0000</pubDate>

<itunes:duration>01:08:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0e363b06-cbf7-46a9-a23c-d4317dd76f56/UM180-Teri_Wellbrock-Coverart.jpg" />
<description><![CDATA[<p>I had the pleasure of meeting Teri Wellbrock a few weeks ago and almost at once asked her to be a guest on Unstoppable Mindset. As with all our guests I asked her for a biography. What I received was a story about a woman who, from the age of four years old, experienced a variety of sexual and physical abuses and later was clearly in the wrong place at the wrong time as she experienced two bank robberies. In both robbery cases her life was in danger from gun-toting robbers. She will tell us all about her early life.</p>
<p>More important, Teri will discuss how she was able to overcome her early life and get a degree in psychology, whose main goal in life is to help others. She has a great deal of experience in dealing with emotional trauma and healing. We will talk about some of the techniques she uses and which were utilized to help her.</p>
<p>Teri is a wonderful and engaging person. I am sure you will find her worth hearing. You also can seek out her podcast which she discusses near the end of our episode.</p>
<p><strong>About the Guest:</strong></p>
<p>Teri Wellbrock is a trauma warrior, having survived and thrived after learning to cope with her C-PTSD symptoms and 25 years of severe panic attacks by utilizing EMDR therapy, personal research and learned coping skills along with a foundation of faith and positivity. She is currently writing a book, Unicorn Shadows: From Trauma to Triumph – A Healing Guide, about her multiple traumas, with the intent to help others reach their own joyous and peaceful existence via her “story of hope”. She also speaks publicly about her triumph over trauma, including guest appearances on Healing from Grief and Loss online summit and Avaiya University’s Overcoming PTSD online event.</p>
<p>Teri is mom to three beautiful children (ages 29, 27, and 17); graduated magna cum laude from the
University of Cincinnati with a Bachelor’s Degree in Psychology; has written a children’s book,
The Doodle with the Noodle, with her daughter, about their Therapy Dog, Sammie the Labradoodle; has created the Sammie’s Bundles of Hope project (bags filled with trinkets of hope donated to children with trauma history); and is producer and host of The Healing Place Podcast on iTunes, Pandora, Spotify, YouTube, iHeartRadio and many more audio outlets
(now downloaded in 125 countries and ranked in the TOP 2%
globally out of 3.1 million shows). She maintains a blog at <a href="http://www.unicornshadows.com" rel="nofollow">www.unicornshadows.com</a> and
writes a monthly Hope for Healing Newsletter. Teri’s professional history includes sales, managing,
teaching, and case management with a mental health agency. Her life p
urpose is to make a positive difference in the lives of others and shine a light of hope into dark spaces.</p>
<p><strong>Ways to connect with Teri:</strong></p>
<p><strong>WEBSITE</strong>
<a href="https://teriwellbrock.com/" rel="nofollow">www.teriwellbrock.com</a>
<a href="https://unicornshadows.com/" rel="nofollow">www.unicornshadows.com</a></p>
<p><strong>FACEBOOK</strong>
<a href="https://www.facebook.com/TheHealingPlacePodcast" rel="nofollow">https://www.facebook.com/TheHealingPlacePodcast/</a></p>
<p><strong>LINKEDIN</strong>
<a href="https://www.linkedin.com/in/teri-wellbrock/" rel="nofollow">https://www.linkedin.com/in/teri-wellbrock/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:22
Well, greetings all once again. It is time for unstoppable mindset. I'm your host, Mike Hingston. And today we get to have a lovely conversation with Teri. Wellbrock. Teri has a great story to tell. And she talks about C PTSD and other things. And I'm anxious to learn about that, but just anxious to really get to know Teri better. So we'll jump right into it. And Teri, welcome to unstoppable mindset. We're really glad you're here.</p>
<p>**Teri Wellbrock ** 01:50
Oh my gosh, thank you so much for having me. I'm very excited to be here. And yeah, I'm, I've loved our conversations that we've had beforehand. And we were laughing so hard at finding movies that we love and yeah, it's gonna be great competition.</p>
<p>**Michael Hingson ** 02:05
Yeah, still not too much better than Young Frankenstein. But, you know, it's</p>
<p>02:09
still one of my all time</p>
<p>**Michael Hingson ** 02:13
I have yet to find somebody who remembers though, when when I start to talk with them. When I say Dr. Franken stone. They don't say that's Frankenstein. Right. Of course, if they did that, then I go. So it's Frederick Frankenstein. Yes. And you must be Igor. No, it's I go, I go. I spelled it Igor. Are they going to Rome and didn't they? Oh, Mel Brooks.</p>
<p>**Teri Wellbrock ** 02:46
Yes. Oh my gosh. Again. I love Madeline Kahn, Madeline</p>
<p>**Michael Hingson ** 02:49
Kahn. Well, Madeline Kahn. Leachman, Terry gar all of that crowd Marty Feldman. Yes, Gene Wilder all of them. What a group Well, anyway, we're really glad you're here and well, thanks. We can talk about them on another podcast and take a whole hour and have a lot of fights right quote the whole movie and that's it. Yeah, we could just do it you know. I can take care of that hump. What what</p>
<p>**Teri Wellbrock ** 03:22
you're gonna hear me snort laughing here.</p>
<p>**Michael Hingson ** 03:26
Well, tell us a little bit about kind of the earlier Teri the young Teri and all that how you started out and kind of stuff.</p>
<p>**Teri Wellbrock ** 03:34
Yeah, all that fun stuff. So when I when I stand on stages, or when a microphone in my hand and give presentations, I say I always start with my my trauma story, because I want to paint the picture of what I had gone through, but then I get to the happy and hopeful part. So so my early life my first 22 years of life are filled with horrific trauma. And I will gladly share I don't have a problem sharing the not gory details, but just a quick painted picture. When I was for an intoxicated parent attempted to drown me and my sister in a bathtub. When I was five, I was sexually molested by a 16 year old neighbor. When I was nine, I was sexually molested by a 19 year old neighbor when my mom sent me to borrow a can of soup. When I was 14, I was sexually accosted by a religious education director. I worked in the evenings for priests in our parish, and he was he was there and that evening, when I was 16 lost my virginity to date rape. Later that same year I was attacked by a gang downtown Cincinnati and sexually accosted later when I was 17, a police officer involved in that investigation asked my parents if he could take me to dinner to celebrate the convictions for that gang attack and my parents were like, Oh, he's a police officer, of course. But he did not take me to dinner. He took me back to his apartment where he attempted to rape me. 21 I was involved in a bank robbery a gun was held to my head and my coworker was stabbed three times with a hunting knife. I switched to our main office where my 19 year old sister worked. And three months later, the same assailants who had not been caught, would come back only this time, would pull the trigger and murder my coworker. I had run from the back of the bank and came face to face with an armed the second armed assailant, and he pointed his Luger at me, but the gun misfired and my life was yet again spared. My dad was physically abusive during the first 10 years of my life. So my life, those first 22 years were filled with chaos. And I after that second bank robbery started to have horrific panic attacks, and not understanding the impact of trauma on the body, particularly for children and not being able to process trauma. And so really spent the next 25 years trying to figure out how to survive and live in this. The destruction that had happened during those early years of my life. And then on 2013 stepped onto the healing path and everything changed. So that was a.</p>
<p>**Michael Hingson ** 06:28
And as I recall, your sister was actually at the desk where your co worker was killed, but she had just gone away for a break or something. Yes,</p>
<p>**Teri Wellbrock ** 06:39
she had just asked to go on break. And the arm the gunman came in firing into the ceiling. And my sister dove under a desk. She was just walking away. And the young lady that was murdered was the one that took my sister's place on the teller line. Yeah.</p>
<p>**Michael Hingson ** 06:57
So how is your sister cope with all that?</p>
<p>**Teri Wellbrock ** 07:01
We talk quite often about how we come out, okay. You know, we say sane, and then we giggle and laugh about it. Because, you know, there's those moments we don't feel so sad. But neither of us are alcoholics. I mean, our mom was an alcoholic favorite. Neither of us turned to drugs and alcohol to cope. We, we have both done a lot of therapy and a lot of healing work. You know, I've done alternative healing, like EFT, tapping and mindfulness and meditation. And so a tremendous amount of it comes across my radar, I'm going to give it a whirl and see if it helps me along my journey. So my sister is very similar. She's certainly done a tremendous amount of healing. And she is a phenomenal artist. And so her, she releases and processes a lot through her artistry, and it's just such a gift.</p>
<p>**Michael Hingson ** 08:04
Well, yeah, that's an awful lot for anyone to go through. And I'm sitting here kind of saying to myself, and all I had to do was to get out of the World Trade Center on September 11. And my gosh, look at what you've done. It's not just been one time, but it's just been challenge after challenge. And you've obviously gone through it and been pretty successful what really turned it around,</p>
<p>**Teri Wellbrock ** 08:30
I would say my degrees in psychology. So after the second bank robbery, if you get married, had kiddos and I decided I really want to go back to school. I had gone for a year and a half and then dropped out of college. But this time I want to go and get my degree in psychology and understand. I still didn't understand trauma still didn't you know, that wasn't on the radar yet. But I wanted to understand. My mom had been through two bank robberies, and why Why was she handling it different? She didn't have panic attacks, what was going on. So I went back to school got a degree in psychology, which eventually led me to work in a mental health agency and through the school systems, and I was working with some kiddos again back in 2012 2013. And we were doing things like Kid yoga and art therapy to work through feelings that were coming up. We were doing bullying work we were doing so a lot of those things. And it was like this. I don't call it no fear. It's an angel whisper an aha moment, whatever it was, but it was just like the light bulb went off. And I remember being at home and thinking, holy moly, this stuff is helping me. And I realized in that moment like I was working with these kids, that really Little Teri's like little me was still inside there going, I need this, I need this. And so I ended up reaching out to a counselor and saying I need help with this. And after a few sessions, I think she realized that it was beyond her abilities. And she said, Teri, have you ever considered EMDR therapy and I was like, What the heck is EMDR Eye Movement Desensitization and Reprocessing. So it's a therapy that was developed by Dr. Shapiro, and she was working with soldiers returning from war. And realize that during therapy sessions, she would notice that their eyes were moving back and forth similar to REM sleep. And they were processing. The trauma is similar that we do with our, again, in REM sleep when we're dreaming. And so she developed this process where those who have been through traumas can either look at a light bar and have their eyes go back and forth, or hold on to vibrational paddles, which I did, I kept my eyes closed, because I found I was too distracted peripherally. But if I kept my eyes closed, I could hold these paddles, and they would vibrate, left right legs, back and forth, and my hand and it would create the same movement in my eyes. And and then I was able to return into traumatic events. So we would specifically go back to the first bank robbery or an event that had happened, and I would allow body memories to come back or visuals to come back whatever it was, that would surface. And then slowly, slowly, slowly over four years, 98 sessions we processed. So much of that trauma. Yeah.</p>
<p>**Michael Hingson ** 12:09
Interesting. I, I'm sort of sitting here going to myself, I wonder how that would work with a blind person. But I guess with the vibrating paddles, because we don't, especially blind from birth, eye movements are pretty foreign to me, but I know that they're there. So it would be interesting to explore that someday,</p>
<p>**Teri Wellbrock ** 12:28
I still was thinking it is it was coming out of my mouth. I thought, oh my gosh, I wonder if they've ever done EMDR with someone who's blind? Because do blind people? Did the eyes move during REM sleep is one?</p>
<p>**Michael Hingson ** 12:42
Oh, sure. I'm sure they do. You know, dreaming is dreaming. And with dreaming, we use the sensations and the senses that we have. But I think REM sleep is something that is common to everyone. So I am sure that that it would be and that it is I have never awake to know whether I exhibit it, but I'm sure it does. I would be really surprised if it if it's not. What I don't learn to do is to have control over eye movements. And maybe that's why it's not an issue, it'd be the same thing. Blind or not, because I don't know how to look up or look down. But that doesn't mean my eyes don't move. Right. So I'm sure that REM sleep is is there. And and since as you pointed out, you use the panels, which essentially allow for the same sort of thing to happen. I wonder how that would work? It would be interesting to explore that.</p>
<p>**Teri Wellbrock ** 13:43
Yeah, I had, I had one therapist or similar counselor that had tried, where I had earphones on as well. And it was like the alternating the sound, alternating ears that just again it for whatever reason. caused my eyes to go right, left, right, left just just a slight little movements. Yeah.</p>
<p>**Michael Hingson ** 14:07
But it doesn't take much to be noticed. So right. Interesting. The after researching, I think it would be an interesting thing to to explore. You know, the the reality is, is is not the only game in town, but it doesn't mean that we all really function differently. It's just that we use different techniques to get to the same place but some of these basic physiological sorts of things I think are pretty common across the board. But it would be interesting and maybe somebody who's listening to this will reach out and and have comments for us which would be fun to hear.</p>
<p>**Teri Wellbrock ** 14:40
Yes, let me know let me know let me know if you find something out. I'll let you know if I find something out. Yeah, there</p>
<p>**Michael Hingson ** 14:45
you go. Well, but nevertheless, you you were able to overcome all of it and be able to move forward. So you you went to college? Yeah, got your degree you got Your psychology degree Yes. Did you go to get any kind of a masters or I didn't,</p>
<p>**Teri Wellbrock ** 15:05
I was I was going to go on for my PhD in psychology, I wanted to work with kids. And I took a child abuse course. And again, it was one of those moments where it was like teary in hindsight, I say, oh, you should have known, because I just remember being so overwhelmed by the content, the videos that we were presented with the reading materials, I think that was the time I read, a boy named it or called boy called it and it was about horrific physical abuse and emotional abuse. And just remember, some crying some so much struggle with it, and I had the conversation with myself of, I don't think I can do this, because I would want to take every one of these kids home with me just show them what, you know, being protected and safe really is and I want to, you know, kill the parents, again, not understanding trauma, because it wasn't on the radar at that time. Because this was back in I graduated in 99. So it was just starting to be talked about the impacts of trauma.</p>
<p>**Michael Hingson ** 16:16
Yeah, that's the the other part about this whole concept of mental health, and, and growing is that, for the longest time, we, we never would talk about it. I was actually talking with someone, I think just yesterday on one of our podcast conversations, who said that, you know, when they grew up, which was in relatively the same kind of timeframe that I did, children were supposed to be seen and never heard. And they were discouraged from talking. And so it's only in more recent times that we start to really hear that kids and adults start to really talk about some of the things that go on in their lives. And they are the better for talking about it. But unfortunately, we see I'll still have all too many people who say, we don't want to talk about that that's not relevant. Right?</p>
<p>**Teri Wellbrock ** 17:11
Oh, gosh, talking about it. That's one of the biggest things I one of my favorite things to discuss is the importance of putting our stories out there sharing our truths. I know one of the things that I really study a lot now is aces, which are adverse childhood experiences in the impact of aces on so many things in adult lives, if children go through and they are not given the opportunity to do their processing work, which is talking about their, their traumas, or working through it, if they can't, or don't want to talk about it through other healing resources, such as tapping, and there's other somatic healing resources. But aces have an incredibly profound effect on having cancer having heart disease, I mean physical ailments, suicide ideology, you know, suicide ideation, depression, anxiety, panic attacks, these are the mental health portion of it. spiritual issues early, you know, sexual explorations, there's just it has an incredibly profound effect on kids. And so yes, it needs to be talked about 100%.</p>
<p>**Michael Hingson ** 18:33
And we discourage kids, although I think they're, obviously things need to be monitored, but we discourage kids. We did and do discourage kids from really exploring and learning and being allowed to ask questions. Yeah, way too much. And my parents were, were really pretty good about it. They they encouraged, especially me, I think, because my brother, who was two years older was able to see but for me, especially, they, they were pretty incredible. They encouraged me to ask and to explore, and they allowed that. I'm sure they want it monitored, and they watched but they encouraged it, which was pretty cool.</p>
<p>**Teri Wellbrock ** 19:21
Yeah, I certainly did with my three kids, because I wanted them to have such a different experience than I had because my dad was. He was six foot six 280 big strong guy, very violent my first 10 years of life, but my dad sought counseling. And I'll never forget when he sat me on his lap at 10 years old and said, Terry, I realized now after meeting with this therapist that I was taking my frustrations with your mother's alcoholism, girls and hitting you and I never should have hit you and I'll never hit you again and he didn't. And so he did healing work which She was incredibly impactful on my life. I was just gonna say that. Yeah, yeah, to see him and to apologize to his kid. And that was a huge lesson and forgiveness, which is a lot of work that I've done, I've done tremendous forgiveness work for all of my abusers, or the assailants that have crossed my path for myself, nor so for, not for them, but for me, you</p>
<p>**Michael Hingson ** 20:30
can't, you can't hold it in, you can't just sit there and hate. I met a person. reasonably soon after September 11. He had been a fireman. And he decided to join the New York Police Department because he wanted to kill all the terrorists that did everything or they might do anything to the United States. And I thought at the time, I appreciate your dedication, but that's a horrible reason to become a police officer.</p>
<p>20:57
Right?</p>
<p>**Michael Hingson ** 20:59
You know, we can't hate and I never did hate the people who did what they did on September 11. What I always thought was, you got what you deserve. You're not here anymore. And I'll bet you didn't get to go up to heaven and find 72 Virgins waiting for you either. Right? I doubt that very seriously. And I'm sure that's the case. But, you know, it wasn't a religious thing. It was a bunch of hoods a bunch of thugs who decided they wanted to try to have their way with the world, and they use the name of religion to do it. But I know that that's not what the Islamic religion is all about.</p>
<p>**Teri Wellbrock ** 21:44
Yeah, I agree. I think it was radical. Sorry. I'm moving Max. onto my lap again.</p>
<p>**Michael Hingson ** 21:52
Are we are we getting? Are we getting bored Max.</p>
<p>**Teri Wellbrock ** 21:56
He was getting he was getting I want to go run and bark at something. So</p>
<p>**Michael Hingson ** 22:02
Max is a Schnoodle. Part Schnauzer, part poodle, for those who don't know, cuz that came up before we started talking on on the recording, but that's what Max is. Yeah.</p>
<p>**Teri Wellbrock ** 22:14
So as to be my co host or my co guest right now.</p>
<p>**Michael Hingson ** 22:18
You know, Max has anything to say it's okay. But, you know, he's got to speak up.</p>
<p>**Teri Wellbrock ** 22:23
Right, right now he's just I'm rocking him in my arms. He wants to down and then he decided no, I won't back up. So there was a there was a moment where we were having a little bit of</p>
<p>**Michael Hingson ** 22:33
now what's the Labradoodles name? That Sammy,</p>
<p>**Teri Wellbrock ** 22:35
she's seeing me she was a registered therapy dog. So we used to volunteer with kids in school when we lived in Ohio. And that was, oh my God, it was so fulfilling, like, just great soul work. To be able to go into the schools, we worked through the counselor's office. And Sammy has a gift as he as I'm sure you know, there's these dogs have a way of just connecting beyond words. Alamo</p>
<p>**Michael Hingson ** 23:06
doesn't know a stranger, although he does know he's got to focus on his job. But I'm sure that if he ever changed careers, he'd be a wonderful emotional support dog or a therapy dog. But he's great at what he does. And he even likes our kitty. So that works out well. Good. And the kitty likes him. So it's fair.</p>
<p>**Teri Wellbrock ** 23:28
That's good. I keep joking and saying Sammy needs a cat. The rest of the family is not going along with me kiss. Sammy, she's just the sweetest, sweetest soul.</p>
<p>**Michael Hingson ** 23:38
Well, how old are the kids now?</p>
<p>23:40
The the</p>
<p>**Michael Hingson ** 23:42
your children, your grandchildren?</p>
<p>**Teri Wellbrock ** 23:44
Yeah. The human children. Those are the ones they are. So I have my son, oldest son is in Denver. He's going to be 30 This year I had around it. And then my youngest son is 27. And then we have a 17 year old daughter. So they're all great, wonderful kids. And then Sammy has got a birthday coming up. Gosh, next week, the 23rd. And</p>
<p>**Michael Hingson ** 24:11
is your daughter going to be a senior in high school?</p>
<p>**Teri Wellbrock ** 24:13
She is Yeah. I said she's headed off to take the AC T in a different city tomorrow. She just left and so yeah, all that fun stuff. We get to go touring colleges. She wants to be a pilot. Is that not crazy? I love it. Now I I'm just so blown away because I see those jets up in the air and I think how does that tube fly and that plummet to the earth and here my kid wants to wants to fly so she flew a plane at 16 for Christmas. We gave her a discovery flight and they took her up an instructor shook her up he lifted it off, but once it got into the air her, she flew it the entire time over the islands here in South Carolina, and then flew it back to Savannah international airport and he landed it.</p>
<p>**Michael Hingson ** 25:10
Wow. That's pretty cool. Well, you know, if that's what she wants to do, and she ends up being good at it, then great. Yeah,</p>
<p>**Teri Wellbrock ** 25:17
I think she'll really pursue it. So she wants to apply for Delta.</p>
<p>**Michael Hingson ** 25:22
A lot better than being a driver on the road. I'll tell you. Oh, for sure. As the I have, I still am of the opinion that we can't have autonomous vehicles any too soon, because we need to take driving out of the hands of drivers.</p>
<p>**Teri Wellbrock ** 25:36
I see it all the time. And people think I'm crazy for it. Because I say self driving vehicles, at least that will give you a better chance of surviving someone else. Yeah, you know, driving crazy. So yeah, I think it's awesome. I say we make</p>
<p>**Michael Hingson ** 25:54
sense to me. Yeah. So you have, you've obviously become much more aware of yourself, and you have you have thought about and obviously decided to move forward and not let all the stuff that happened to you. Take you down, if you will, how did how did you do that? And how? Well, let me just do that. How did how did you do that? And, you know, do you still think you have a ways to go or what?</p>
<p>**Teri Wellbrock ** 26:29
Yeah, that's a great question. And I used to ask myself that a lot. I would be like, how did I make it through all of them? What? Because people would tell me all the time, Terry, you radiate joy, you just have this light about you? And I would. And then they'd hear my story. And they would say how, how did you get through all of that, and you still just have this joyousness? And for life, one of my nicknames and I don't know, am I allowed to say a cuss word on your show, if you want. So one of my nicknames is glitter shitter. Because people were just like, you know, you're always looking at the positive, you're always just in so I didn't understand for a long time again until I started doing my my my trauma studies and understanding, resilience in importance of resilience. And so I had people in my life that helped me, not just survive, but believe in myself enough that I had built an incredible amount of resilience and ability to overcome. And my grandma Kitty was, quote, unquote, my, my babysitter, so my, my mom worked full time. And my dad would run, try to run various businesses, he struggled a lot because they would fail. And then he would start another one. But my grandma was the one that was home with me and my little sister. And she was the kindest, most loving, most gentle soul in simple things, like just peeling me an apple, or sitting me on her lap and watching general hospital together. I mean, it was just simple little gestures of love and kindness that helped me survive the chaos that was going on around me constantly. My my best friend's parents were, I would spend the night a lot at her house because it was just a gentle kind place to be her parents were very loving, kind people. And they felt safe there. And so they know</p>
<p>**Michael Hingson ** 28:45
some of the things that were going on with you.</p>
<p>**Teri Wellbrock ** 28:48
Nobody knew. Okay, no, I didn't. I didn't share any of it. And I was in my 30s. Yeah.</p>
<p>**Michael Hingson ** 28:56
But you felt safe there. You were saying? Yeah, yeah. So</p>
<p>**Teri Wellbrock ** 28:59
it just again and I had a teacher so so we talk about trauma and in particularly aces adverse childhood experiences in kids. And what it is that the kids who are going through difficult situations, you know, maybe addiction at home or physical abuse or divorce or whatever it is that's causing some chaos in their life bullying at school. And that one of my previous podcast guests, Dr. Janine conahey. She was working on a program and what it was hashtag one caring adult. And that is, that's the key. That really is the key. It's having those people in place that help a child, believe in themselves, help a child know they're loved, help a child know that. Somebody is looking out for them. Someone cares. That makes him a powerful difference.</p>
<p>**Michael Hingson ** 29:57
Yeah. You meant shinned that you wandered sometimes with your mother being an alcoholic and so on. And if you didn't take that path, did she ever change her path? Or did that ever? Did she ever get any better?</p>
<p>**Teri Wellbrock ** 30:15
Yeah. And that's such a great story. Oh my gosh. So my mom just died this year on my birthday. So March 14 of this year, but my mom was a severe alcoholic my entire life. And in her early 80s, she hit her rock bottom. I was visiting my son in Colorado, we were in Estes Park, having a beautiful vacation and the phone rang. And that was the hospital saying, Hey, your mom is here. She's been detoxing, and we need someone to come pick her up. And I was like, I'm done. I'm done. I can't do it anymore. I was always the Savior. I was always the good girl, the one that would go in and clean up the mess and make everything better. And it couldn't do anymore. It's very codependent relationship. And so I walked away from her for three months. And it was the hardest thing I've ever, ever, ever done in my life. I cried every day. I thought I was a horrible human. But it was during those three months, when my sister had walked away, the grandkids had walked away. I had walked away. My dad was had died years before. And she was left to pick herself up by herself by herself. And she was very religious, very Catholic person. So she had a talk with her Jesus picture hanging on her wall. It she, she did it. And she lived for almost three years sober. And she would talk about it though I had her on my show twice. And we talked about the trauma. We talked about her journey. And she started to understand the the role that alcohol played in helping her survive her own childhood trauma. And so we I explained to her what what childhood trauma hit was doing to her. And she finally finally started to share her horrors that she had lived with and hadn't told anyone in 80 something years. And it started to help her heal. And she wasn't needing to turn to alcohol as much. In the end. She was diagnosed with liver cancer and cirrhosis of the liver. So the algo had done its damage. And then she dove back into the bottle because she took that as God's way of saying, Well, you got cancer and cirrhosis. So mice, Well, Justin, enjoy the booze. So she did. And it was the booze that ended up killing her she fell and couldn't survive. She just had to go into hospice and just couldn't, couldn't pull out of it that last time. So it</p>
<p>**Michael Hingson ** 33:11
is it is still sad. I you know, I know there are people that drink a lot. And I'm sure that it's mostly to, to hide or cover up things, but that's what they do. But I've never never felt a need to do anything like that. For me. I got to work through it, whatever it is. Yeah,</p>
<p>**Teri Wellbrock ** 33:33
I'm the same. I didn't like that feeling. I mean, I certainly drank in high school, it was it was the 80s. And it was like the thing to do. And it was more of a party scene social thing, but not a coping thing. And so it was very easy. It was very easy for me to step away from it and realize I don't drink now it doesn't mean I can't Yeah, I just I just choose not to I will go out to dinner and I have water. It's just what I do.</p>
<p>**Michael Hingson ** 34:02
I can have a drink every so often. And I will do it to be sociable. But it is weeks between a single drink if I have one. And I only do it because I'll just try to do it tonight. And that's it. We lived up near Napa for a while and so my wife and I would buy wine and that was always fun and but again, never any excessive amount. So a glass of wine, which can be healthy, but I've just never found the need to drink. Although I do like to tease. I always tell everybody I know that I feel bad for people who don't drink because when they get up in the morning, that's as good as they're gonna feel for the rest of the day. I watch and listen to Dean Martin. I know these things.</p>
<p>**Teri Wellbrock ** 34:45
I'll be Martin. Yeah. But</p>
<p>**Michael Hingson ** 34:48
but you know, just you really can't cover up. Whatever is going on. If you don't deal with it, then it's only going to hurt you and I'm glad that at least for a while. While she was able to and here it comes again. Talk about it, which is what helped? Yes.</p>
<p>**Teri Wellbrock ** 35:06
Oh, for sure. And, and she was grateful for the opportunity that we have, we're allowing her the space to, it really helped us all on our healing journeys, because we gave her the space to talk about it, and to say, not as an excuse of why she was drinking, and why it was so difficult for us as children, but reasoning that we were at least able to take a step back from our pain and say, Oh, now we get it. Now, now we understand, again, not an excuse doesn't excuse the behavior, things that had happened. But we were, we were able to say, oh, okay, in kind of like just a real quick little segue, when I did my forgiveness work with the bank robber that had held the gun in my head, and then later pulled the trigger and murdered Marsha Berger. I remember doing healing work with him, after he had died in prison. And I wrote him a letter of forgiveness. And but what I thought to myself was, he and I were both born these innocent little creatures, these these little babies. And it was just somewhere along his journey, he chose to go down a path that would eventually across mine, but his past was, was filled with choices of drugs and booze and, you know, horrors and murder and the bad things that he chose to do. And mine wasn't. But in looking at him, as like this, this little being this little light that came into the world, I was able to, that's how I was able to do my forgiveness work with him. Again, it didn't excuse his behaviors, but I was able to say, I don't know his trauma history. I don't know what his life was, like, I don't know, the horrors that he had maybe endured? Yes, he, he made very poor choices. But I don't know his story. So it really helped me to be able to let</p>
<p>**Michael Hingson ** 37:19
him go. But at the same time, there's only so much that you can do because the bottom line is he did make choices. He did do what he did. And you can't and aren't going to fix everything yourself. People need to learn to do that for themselves. And it's too bad that the bank robber person didn't do that. But But look at you, you know, you came out of it. And I think it's absolutely appropriate to forgive him for what he did. It doesn't condone it. But again, holding grudges doesn't help either.</p>
<p>**Teri Wellbrock ** 37:55
No, that's a heavy negativity to carry around the no I, again, I'd rather enjoy life and all the beauty that surrounds us, instead of carrying him and his weight with me.</p>
<p>**Michael Hingson ** 38:12
Did you? Well, I'll ask the first part of the question this way. So when did you and your mom or when did you decide that you and your mom could be friends?</p>
<p>**Teri Wellbrock ** 38:25
She's so cute. I miss her so much every day. It was after those three months, when she had I had walked away from her. And my phone would ring on occasion. And I wouldn't answer because I was just done. And I knew it was her and it was in the evening. So I knew she had probably been drinking. In one evening, my phone rang. And for whatever reason, again, I call them Angel Angel was something said, go ahead and answer it. And I did. And it was her and she said she remember her nickname for me was Titi Hi, Titi Hey, I dropped something behind my dresser and I can't get it. And I've been trying to try and try and and I said, Mom, do you need me to come help you get it out from there. And she said, that would be wonderful. And I said, all right. I'll be right down, hopped in my car went down, got it out. And then I sat on her couch. And she proceeded to tell me, I've been seeing to therapists we've been talking about everything I went through in my childhood. I not drinking anymore. And she just and I said oh my gosh. For the first time in her life. She's trying. Yeah. And that was the moment that I said, okay, even if she fails, even if she falls flat off on her face off that wagon. She has trying and that was it like right there that told me that she cared enough about herself about us to try.</p>
<p>**Michael Hingson ** 40:07
Yeah. And you know that that was a good start, unfortunately, something else came along that diverted her. And it's too bad that, that she allowed that to happen. But again, it's choice. And I think we all I know when I think about my life, and I spent a fair amount of time thinking about my life. And one of the things that I think about a lot is all the choices that got me to where I am, and I and I know what the choices are that I made. That led to me being where I am, and in the circumstances I am in, I know the positive ones or the negative ones, and I, I enjoy my life, I enjoy me, I know that there are things that if I had done them differently, might have left me with more money after my wife passed away. After being married for two years, but you know, it's all about, we really should understand the choices that we make. And it's important to think about that as much as we can, and use that to help ourselves grow.</p>
<p>**Teri Wellbrock ** 41:10
Oh, definitely. And, you know, I remember my mom saying that to me, she came down here to Hilton Head after we had moved and stayed for a week in her talking about that exact thing about not being not realizing that even 8485, whatever she was at that time, I think she was 85 when she was here how she was still learning in being able to grow. And I just think that's the coolest thing in the world was this 80 something year old, who was willing to do the hard work, she was willing to do the healing work. And so that's why one of my favorite hashtags long before any of this happened was always hashtag never give up. Because that was my motto in life. Never give up. Like, just keep going get back up again. And here she was in her 80s doing it.</p>
<p>**Michael Hingson ** 42:03
And I personally hope I'm always a student in five to sudden suddenly decide I'm not learning anything. I don't need to learn anything else. And I'm the bad the worst part. I won't say I was gonna say the better for it. That won't work. I'm the worst for it.</p>
<p>**Teri Wellbrock ** 42:17
Right, right. No, I love learning. Again, if it comes across my radar, especially in Trauma Recovery, I'm like, oh, let's try it. Let's see what this</p>
<p>**Michael Hingson ** 42:26
does. You mentioned tapping before what is that? So</p>
<p>**Teri Wellbrock ** 42:31
EFT or emotional freedom technique, and that that's been used that comes up a lot in Trauma Recovery conversations. And it's, it's a very what I call non invasive, meaning you don't necessarily have to go back to a traumatic event. So you can say, like, one of the remnants of mine was a fear of open spaces, because during that second bank robbery, I was trapped behind a house with an armed gunman to my right, I didn't know his gun was misfiring and an armed gunman to my left, who was firing his gun at police officers in a parking lot. And so I had to choose between death and death, like which direction do I go on? And so and I was out in the open, so it was, again, a fear of open, like being trapped in open spaces. And I so lost my train of</p>
<p>**Michael Hingson ** 43:18
thought, Well, I was asking about tapping, but go ahead. Oh, yeah. Yeah.</p>
<p>**Teri Wellbrock ** 43:23
So so we will go thank you for redirecting me. So we would go not necessarily like people can go not necessarily to that trauma that because they may not know what's come why they're having what's bringing up maybe a fear of open spaces. So you could go to oh, I'm sitting on a beach, and I'm having all of this anxiety, my legs are tingling, my I'm having the urge to run, I feel like I need to hide and I'm, you know, my eyes are darting around looking for, like, where's the danger. And so tapping with that is it's a process that you walk through, and again, I've done it. And so I'm not a practitioner, so I'm not going to do this justice, but it's a process of, of talking to yourself about that particular feeling. And then tapping on different parts of you're in, there's a whole there's a whole system to it, it's like you know, in between your eyes next next to your eye, under your under your eye, under your nose, on your chin, your collarbone like there's different like look like a monkey like under your armpit. And so and you walk through this entire process, and again, it's it's a matter of disengaging the the emotional attachment to something the event or, again, whether it's the trauma event itself, or the sitting out on the beach in a wide open space and what's coming up with that, if that makes sense. It does.</p>
<p>**Michael Hingson ** 44:59
I'm with you. I understand. It is fascinating. And it's a fascinating all the different techniques that that are developed some work better with some people than others. But we're doing so much to try to get people more engaged in. And I hope that people will do more of it because it helps a lot. Oh,</p>
<p>**Teri Wellbrock ** 45:22
I tell you what somatic healing came across my radar recently. And I was terrified to fly by myself. But my mom was so sick and in hospice, and I knew I had to hop on that flight. And I had to go, I had to go be with her. And somatic healing had come across my radar. And that was for me this particular somatic because there's various ones, I was placing my hand on a body part that I was feeling a lot of adrenaline surge and tingling. And I placed my hand and I would just say, I'm here, I recognize what are you trying to tell me, and you were safe. And so I would walk through, but it was recognizing these body parts that were very active, very alert, the energy was just, you know, tingling. And I did it when I got onto that flight. And I could feel my right arm just just for whatever reason, my right arm was just on fire, like, with energy. And I just was very gentle, very gentle with myself and just talked myself through it. And it was with me, and with the sensations, and then they just dissipated. And if they started to arise, again, I just put my hand back on and say, It's okay, I'm here with you need, what do you need? And now I, I mean, I had to go back and forth from my mom quite a bit. And now I'm just like a regular old traveler, hop on that flight and go. So it was awesome. But But again, I love what you say, there's so many different modalities and some work some days and but fill that toolbox. People feel that toolbox.</p>
<p>**Michael Hingson ** 47:06
Yeah, that's what it's about. I mentioned and ask you about your mom being your friend. And if you guys got to be friends, tell me more about what you think about friendship in connecting with with other people and soul connections and so on.</p>
<p>**Teri Wellbrock ** 47:20
Yeah, that goes back to what we were talking about before of sharing our truths of authenticity, which I think you are certainly an incredibly authentic person, when you come across. There's just the soul connection that happens when you when you just meet that person that's authentic. And I certainly put my truths out there and try to be like, Hey, this is me, this is what you get. And there's incredible power in being brave enough to be vulnerable, to be brave enough to put our truths out there and say, This is what's happened to me, or this is what I believe, or this is who I am. And when that happens in you're brave enough to do that. It's incredible. The gifts that will come to you through connection, and the people that will come across your path. And it'd be I don't know, moved inspired to connect with you. Yeah, it's a gift. Truly, it's a gift for yourself, but it's a gift for others, because it allows them then the opportunity to say, oh my gosh, me too. When I started putting my truths out in Facebook world, when I first started to say, I can't do this anymore, I have to set it free. And I started to put tidbits out about what I experienced in my childhood and my early life, I would get private messages or texts or phone calls from people that would say, I've never told anyone before, but and then they would open up and they would talk and they would share. And so it gives people it gives other people the opportunity to to share their truths,</p>
<p>**Michael Hingson ** 49:08
which helps you be able to say, which we've talked about a little bit, I get it or me to hashtag me too. And why that is clearly so important. Because if you can create that kind of a connection. And the issue, of course, is it's got to be genuine. Right? And and I think it's pretty easy for most people to tell if you're really sincere or not, but it's so important to be able to do that. Yes,</p>
<p>**Teri Wellbrock ** 49:36
well, that's that authentic piece. So you know, it's just again, I've become such a fan of energy and energy exchange, and there's just the certain people that you meet it's more often than not I meet beautiful souls, but every now and then you just meet the person that I am now I'm just like, nope, nope, that not this is going to be a big hold no for me and just gently walk away because it's not there. It's not real. And maybe that's, you know, a gardening thing that they, they've been through trauma, and they have up these walls, and they're trying to be something that they're not. But I just know enough for me to walk away from it. So, yeah,</p>
<p>**Michael Hingson ** 50:20
yeah. Well, what if I think you've talked about this some, but you've obviously adopted some strategies and coping skills that really help you. And you also talk about them, which is great. So you're, you're a great storyteller, which is important. But what are your favorite coping strategies and strategies that you use, that you also do share with others about? Hopefully helping them to move forward?</p>
<p>**Teri Wellbrock ** 50:47
Yes, well, I would say my biggest is mindfulness. But I've also incorporate that. So it's practice I literally put it on my calendar, when he first started doing it. On my to do list, it was like, whatever it was edit podcasts and write a chapter and what whatever it was, and then it would, I would literally put mindfulness practice on my to do list for the day on my calendar. Because practicing it, then it was it was creating a new habit, it just became such a, such a part of my daily life that I just do it now without even thinking. But with that, it was one of my favorites is 54321 mindfulness, and that is using your senses to be in The Now. So not in the traumas of the past, and not in the worries of the future that are usually triggered by the traumas of the past. But right here in the now like, what can I appreciate the beauty right here right now. And so the five senses are so I'm trying to remember the order of them. But oh, gosh, listen for or look for five things. Now I realize I'm talking to someone that's cannot see with your eyes. But</p>
<p>**Michael Hingson ** 52:09
let's remember the dictionary says to see is to perceive there's more to it. It's not the only game in town. It's fair to use. That's right,</p>
<p>**Teri Wellbrock ** 52:17
right. All right, good. Because once we get past five, which is the using your eyes, to look for things, it's using your ears to listen. And that one I love. That's my favorite. So it's sitting very quiet in really closing my eyes and trying to find the bird. That's the farthest away and see how far I can stretch my ears to hear something or listen to what's truly going on. Oh, I hear someone is mowing their grass, however many streets away and I hear a dog barking. And then three is touch in just using it to describe it in tremendous detail. Like, oh, I'm touching this leaf and it's got some bumps on it. And it's it's soft on the underside, though. And so it's really just using mindfulness to bring ourselves into this moment. And being able to then use some breath work to calm our bodies and just really just be here in the now. Nature. I use nature baths a lot. And so I incorporate all of that together. And then those are three things right there mindfulness, Nature Bath. And the other one that just flew out of my head. But but those are those are three of my favorites. Nature's of nature is very healing for me. I do have a story to tell you. That's very powerful. And so meditation and mindfulness, I was gone up to the little beach in our neighborhood. And I was very, very, very sick with mycotoxin poisoning. After moving into this house. The house had been filled with toxic mold and been condemned, but they lied on the disclosure and didn't tell us in the House have been rehabbed. So it looked gorgeous. But lurking behind the walls was a lot of mold. And it made me very, very ill and so I was I had lost 58 pounds. I had a rash all over my body and my throat was closing up with foods like it was very bad. So I gone up to sit on the speech and was praying and crying. Prayer is another one that I use in really meditating in meditative prayer and asking God universe angels, Holy Spirit, whoever's listening, whoever's here and around listening. If you could please, please, please give me a sign that I am on the right path with this healing journey, and that I'm going to make it through this. And I, my eyes were closed and I said, if you could just send me some big news neon sign like some dolphin would be great. Some, they'll call them dolphin of hope. And if you could just just send them across my path. And so I said, Alright, Dolphin, I'm ready for you. And I opened my eyes. And when I did what I think was 20 Dolphin fin popped out of the water right in front of me, it was probably for a dolphin that just kept, you know, coming up and going back under again, but, and I stopped crying. Because to me, it was so powerful in being connected in that moment and just allowing this. I had a no miracle this, this answer to come to me in welcoming it. And it did. And I knew in that moment that I was going to be okay. And that. Yeah, somebody was listening.</p>
<p>**Michael Hingson ** 55:51
Well, there you go. And you got your sign, which is all you can ask for. What do you mean by mindfulness?</p>
<p>**Teri Wellbrock ** 55:59
Mindfulness is, to me, I don't know if it's the definition that the practitioners use. But for me, mindfulness is being mindful. So very purposefully connected with the now meaning this moment. So if I were, like, I could say, oh, I'm looking at this blue light on my camera. And I love the color of the blue. And I would, and I would be very attentive about that particular blue, and then say, oh, my gosh, Max is in my lap. And he keeps trying to lick my hand, and it's tickling my fingers. And so, and it's funny. And so I'm rubbing his little belly, and then like, Oh, I love his little soft belly. So I'm talking to you. But meanwhile, I'm being very attentive to the fact of all of these things that are happening right here in the now. And so for me, that is mindfulness and being very present. Your awareness moment, this very beautiful moment, I'm having a wonderful conversation with another beautiful soul. And, again, holding Maxie on my lap.</p>
<p>**Michael Hingson ** 57:14
Well, and I told you about our cat, and I have not heard my cat once yell at me during all this. So she must be fed up for the moment anyway. All right, which is a good thing, which is a good thing. If you could reach as many people in the world as you wanted, who would you want to reach most?</p>
<p>**Teri Wellbrock ** 57:34
Oh, gosh, I would say trauma survivors that have gone through. Not that, not that it's a trauma race, I, you know, I want to say if four or more have an ACE score of four or more, which the ACES its adverse childhood experiences. You can you can do a score. So it's like, where your parents divorced? Did you experience physical abuse? Did you experience sexual abuse, so you give yourself a point for each of these different things on the score of zero to 10. But those who do have a four or higher there, they just tend to struggle that much more with so many different things, from addictions to again, physical ailments, and so forth. So that's my, that's my target audience, really, because I've lived it. And I want to tell all of them, no matter what you've been through, no matter what you've been through, you can reach this beautiful place of joy and tranquility, and be happy and love life. And yeah, no matter what you've been through, it's okay. So</p>
<p>**Michael Hingson ** 58:54
as a person who has been very involved in psychology, and also podcasting, and so on, do you work with people all over? Or what do you do these days?</p>
<p>**Teri Wellbrock ** 59:03
Yes, well, my show, which I know is podcasts, you you probably watch these things, too. It's been downloaded in 125 countries, top 2% globally by listen score out of 3.1 million shows. And I so that's my sole work is to put these beautiful conversations out with healers from all over the world. I recently did a healer to Hilton Head series, with 20 Different healers in this area on island just to show even though it's a global audience that look within your own community, and you'll be amazed at how many options are available for healing and again, from somatic to, I did a salt cave, which was a lot of fun, you know, you sit in a salt game and so that was doing something here We work on my body. And, again, it's fun to learn all of this and all of the different things that are available. I'm continuing to write my book, which is my memoir, but it's teaching memoir. So it's about lessons I learned along the way. And I've been writing that for 10 years, it's been a work in progress. And I think my mom passing was that last little bit I was holding on. So it's about 90%, complete. But she gave me her stamp of approval and said, Terry, it's time. It's time to put it out there. So I'm like, okay, good. I will, I will finish that up for you, Mama. So doing that I put out a monthly hope for healing newsletter. Yeah, so my, my, my mission really, is to just put messages of hope and healing out into the universe and share my story. I, I go on other shows. And we wrote a little children's book called The doodle with the noodle about Sammy our therapy dog. And, yeah, that's what I do.</p>
<p>**Michael Hingson ** 1:01:01
Do you do any coaching or create courses or anything like that? Yeah, I</p>
<p>**Teri Wellbrock ** 1:01:06
have some courses available. They're still they're out there, but still works in progress of working on those I've contemplated doing coaching. So yeah, that's on my radar as well. monetizing the podcast. So there's a lot of, I don't know, I struggle with that one. Because I think, and again, I getting a lot of messages from other podcasters, who say, of course, you're allowed to monetize your podcast. And it's been Yeah, it's a gift. But I don't know, I still, that's another work. I think that's impostor syndrome, that's one of the lingering things that I still still working through with all of the trauma remnants that I had worked through is thinking that my message is worthy.</p>
<p>**Michael Hingson ** 1:01:56
Let me let me tell you my view, as a speaker, as a keynote speaker, since the World Trade Center, and so on, I find that people who are willing to pay you for what you do, and who are not as interested in nickel and diming, you as really paying you and getting the benefit of what you have to offer are also much more likely to take seriously what you say I've had situations where people say, Oh, we only have like $1,000, we just can't pay more, no matter how famous or how good or how intelligent you are, we're just not ever gonna pay more than that. And they're always the ones that are the hardest to work with, for a variety of reasons, because they don't take it seriously. And even some of the times that I've agreed to donate my time, it can be a challenge. And they end up being more of a challenge than anything else. Because they think that you should be obligated to do this, as opposed to, they really appreciate and are willing to do what's necessary to bring your knowledge and wisdom into whatever it is that they're about. So, so much sense, I think there's a lot of value in charging Well, or coming up with some monetization scheme for the podcast. It doesn't need to be grossly hugely expensive. A person who does a podcast for just primarily about blindness and blind people, a gentleman in New Zealand named Jonathan mosun, has a podcast called Living blindly. And what he created was a subscription. And if you don't subscribe, then you might get a podcast, you can actually get the podcast on a Wednesday, but if you want to get it earlier, then you subscribe by donating 99 cents, or $1 or $5, or whatever you choose. And I think he has a minimum for the year. It's not expensive or anything, but then you get the podcasts the Sunday before everybody else does, which was clever, which is pretty clever. So he might you know, something to think about.</p>
<p>**Teri Wellbrock ** 1:04:11
I did. I did. Fractured Atlas is a sponsor. And it's a fiscal sponsorship and you have to apply for it. Well, the healing grace podcast was accepted into it. And so it helps with fundraising and all of that. And so I did a fundraising campaign for the show because they said hey, you know, I pay for this out of pocket. I've been doing it five years. It's not just a fluke that I'm out here doing this. And I was able to raise about $4,000 which was awesome because I bought a new nice nicer microphone and nicer camera, nice a laptop and so I was able to do some things to help Yeah, help make it that much better.</p>
<p>**Michael Hingson ** 1:04:52
See, there you go. Well, if people want to reach out and find you, how do they do that?</p>
<p>**Teri Wellbrock ** 1:04:57
They can connect through my website with says Teri Wellbrock.comand can you spell? Yeah,T E R, I just one R W E L L B R O C K, I always want to do the little rock symbol and I</p>
<p>**Michael Hingson ** 1:05:12
<a href="http://like.com.com" rel="nofollow">like.com.com</a></p>
<p>**Teri Wellbrock ** 1:05:18
Yes, yeah. And then the healing place podcasts you can find on Spotify and Apple and all your favorite audio outlets and YouTube. So very cool.</p>
<p>**Michael Hingson ** 1:05:28
Well, I hope people will reach out. I really appreciate your time and all of the valuable and invaluable insights that you've given today. It's been a great story. And I very much really appreciate you being here and value. All that we've had a chance to do and we need to do it again.</p>
<p>**Teri Wellbrock ** 1:05:47
Oh, for sure is it's just been such a joy again, I just I love you and your energy. And I appreciate you welcoming me into your space. So thank you for allowing me the opportunity to share my story. Well,</p>
<p>**Michael Hingson ** 1:05:59
thank you and I hope all of you out there liked what we did today. Please give us a five star rating wherever you're listening and I would love it and I'm really appreciated. If you would reach out to me and give me your thoughts. Feel free to email me at Michaelhi at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. That's Michael mi c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. We're going to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson, of course is mi c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But we'd love to hear from you. We value it. If you know anyone else who ought to come on unstoppable mindset please let us know or give us an introduction. Teri, same for you. We would really appreciate any people that you can think of we ought to have on and again, I just want to thank you for being with us today. And let's do it again soon.</p>
<p>**Teri Wellbrock ** 1:06:53
Absolutely. Thank you Thank you sending big hugs your way</p>
<p>**Michael Hingson ** 1:07:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Trauma Victim and Progressive Psychologist with Teri Wellbrock</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1a3e3bc2-d84f-45d7-ad84-527d87749151.mp3?source=rss&amp;ext=asset.mp3" length="42279645" type="audio/mpeg" />
<itunes:episode>180</itunes:episode>
</item>
<item><title>Episode 179 – Unstoppable Story-Teller, Podcaster and NLP Practitioner with Marsha Vanwynsberghe</title>
<guid isPermaLink="false">https://pinecast.com/guid/968e5154-dbc3-4c67-881d-eabd2182b064</guid>
<pubDate>Tue, 14 Nov 2023 10:00:52 -0000</pubDate>

<itunes:duration>01:12:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0bf83b3f-3468-4681-870a-c0f4c376dbdf/UM179-Marsha_Vanwynsberghe-Coverart.jpg" />
<description><![CDATA[<p>Marsha Vanwynsberghe grew up in Ontario Canada and still lives there today. I met her a few months ago when I was invited to be a guest on her podcast, Own Your Choices Own Your Life. My team at Amplifyou, located in British Columbia, arranged my appearance and then, as is only fair, I asked them to help get Marsha to join me on Unstoppable Mindset. We had a fabulous conversation discussing everything from why more people don’t share their own stories to how we, Marsha and I, learned to tell our own stories and how we help others to grow as they discover more about themselves.
 
Marsha worked for a company for some 26 years while, as she discovered, learned a lot about coaching. She also faced her own life challenges as she will tell us. In 2020 the company employing her closed its doors. By that time Marsha realized how much coaching of others she already was doing. She started her own coaching program. As I said, she also has been operating her own podcasts which I urge you to find, of course after listening to Unstoppable Mindset.
 
Marsha shows us the value of learning about facing our own inner selves and learning to tell our own stories. She discusses how many of her clients, through discussing their own experiences, have become more confident and how they have learned to be better persons in their own skins.
 
 
<strong>About the Guest:</strong>
 
Marsha Vanwynsberghe — Storytelling NLP Trainer, Speaker, Publisher &amp; Author, 2xs Podcaster
 
Marsha is the 6-time Bestselling Author of “When She Stopped Asking Why”.  She shares her lessons as a parent who dealt with teen substance abuse that tore her family unit apart. Marsha has been published 7xs, most recently with her co-platform, Every Body Holds A Story, and she is on a mission to continue to help women and men to speak, share and publish their stories. 
Through her tools, OUTSPOKEN NLP certification, programs, coaching, and podcast, Marsha teaches the power of Radical Responsibility and Owning Your Choices in your own life.  She empowers people how to heal and own their stories, be conscious leaders and build platform businesses that create massive impact.
 
 
<strong>Ways to connect with Marsha:</strong>
 
Website: <a href="https://www.marshavanw.com/" rel="nofollow">https://www.marshavanw.com/</a>
Instagram: <a href="https://www.instagram.com/marshavanw/?hl=en" rel="nofollow">https://www.instagram.com/marshavanw/</a>
Facebook:<a href="https://www.facebook.com/marsha.vanwynsberghe" rel="nofollow">https://www.facebook.com/marsha.vanwynsberghe</a>
Linkedin: <a href="https://www.linkedin.com/in/marshavanwynsberghe/?originalSubdomain=ca" rel="nofollow">NLP Trainer, Storytelling Trainer, Speaker, Podcaster, Author - Marsha Vanwynsberghe Coaching | LinkedIn</a>
Podcast Link: Own Your Choices Own Your Life <a href="https://apple.co/3h2Jcti" rel="nofollow">https://apple.co/3h2Jcti
</a>YouTube: <a href="https://bit.ly/3Dmk75q" rel="nofollow">https://bit.ly/3Dmk75q
</a>TikTok: <a href="https://www.tiktok.com/@marshavanw" rel="nofollow">https://www.tiktok.com/@marshavanw</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi all and welcome to unstoppable mindset where inclusion diversity in the unexpected meet and who knows what else? Oh, that's the unexpected part. Sorry. Anyway, we're really glad you're here. And today, we get to have the opportunity to chat with a person who is a storytelling NLP trainer, a best selling author, a speaker, and a 2x s podcaster, among other things. And on top of that, she's very open about telling stories, which is great. I love people who want to tell stories. I've been in sales for a long time, and I learned that the best salespeople know how to tell good, true stories. That's another story, but we won't worry about it right now. But anyway, I'd like you all to meet Marsha Vanwynsberghe. My screen reader pronounced van winchburgh. But she was impressed by that it was pretty close. But it's van Weinsberg. And Marcia, welcome to unstoppable mindset.
 
<strong>Marsha Vanwynsberghe ** 02:17
Thank you so much for having me, Michael, I'm thrilled to be here. Well, it's
 
</strong>Michael Hingson ** 02:21
an honor to have you and I was on marshes podcast on your choice on your life. And that was a lot of fun. And I told her that the price for me being on was that she had to come on unstoppable mindset. And she was willing. So here we are,
 
<strong>Marsha Vanwynsberghe ** 02:36
well, I jumped at the invitation I just jumped
 
</strong>Michael Hingson ** 02:40
Well, it's fun, and it's great to share. And it's it's great to get to know people and and get to know them even more when we get to do it the other way. And hopefully we'll do more things together as well. And love that. I would absolutely love that. Well tell us a little bit about kind of the early Marsha growing up and all that sort of stuff. It's always a great place to start.
 
<strong>Marsha Vanwynsberghe ** 02:59
It is the early Marsha. So I was born in 1970. And I say that because um, you know, in that time and era, kids were to be seen and not heard. Yeah, I was very, I was very outspoken as a child. And I have pretty strong personality. And a I use my voice a lot. And back then we used to tell or we used to hear that, again, be seen and not heard. And I often think back to you know if if young girls, we can tell them that those are leadership skills and not bossy skills. It's there's a lot of things that I learned as a child, but I mean, I grew up with a family who we moved a few times. And my dad he started a business that continued to grow. So I really grew up around entrepreneurship, and finding and carving your own way and building resiliency. You know, working from a young age I was my first jobs were at 1213. So I grew up in that era of like, work hard. That mindset.
 
</strong>Michael Hingson ** 04:12
Where did you Where were you born and where did you come from?
 
<strong>Marsha Vanwynsberghe ** 04:15
I was born in Chatham, Ontario. Yep. And then we moved up near a it's kind of farm area but near Woodstock Tillsonburg area for people who might know, in Ontario and I've lived it. I've been in Ontario my whole life. But that's where I was. I was born in the city and then I was moved to a farm which I really did not like my parents for that at the time. I didn't know it, but honestly the best move we ever did, but then I've lived within that vicinity for since then.
 
</strong>Michael Hingson ** 04:49
Didn't you want a pony? I
 
<strong>Marsha Vanwynsberghe ** 04:51
did not. I did not. I worked in tobacco as a kid. I was not. I was definitely I had farm jobs I was I was a hard worker.
 
</strong>Michael Hingson ** 05:04
Well, I suppose the benefit is that you learned to be a hard worker. And that's a good thing, although tobacco but of course that was then this is now. So it's a whole lot different environment. So very
 
<strong>Marsha Vanwynsberghe ** 05:17
different environment now, like that was definitely what we did then, for jobs. But I also at the same time it put me through school, that's how I paid for school, and I was able to, you know, go with that time. But yeah, it's a very different era, that is not something that you see very much of anymore, thank goodness, it's still there. But as we'll see it very much.
 
</strong>Michael Hingson ** 05:38
I love to collect and listen to old radio shows from the 30s 40s and 50s. And so on one of the shows, I really like a lot is dragnet. And the reason I mentioned that is that dragnet for a while in the 50s, was sponsored by Fatima cigarettes. And it was fascinating listening to the commercials, statistics, prove Fatima cigarettes are better for you, and more like than any other cigarette, and of course, that's all they would ever say, Where are the statistics? But you know, that was advertising back then, too.
 
<strong>Marsha Vanwynsberghe ** 06:13
It was advertising. It makes me nervous when you hear things like that, like the things that we thought were okay, not even okay, but that they were good for us. Yeah, we're not obviously not.
 
</strong>Michael Hingson ** 06:25
I think at the same time today, some people would say, well, we should get rid of all that stuff. We shouldn't allow that. It's just not true. And the reality is, my belief is no, we shouldn't it's part of our history. And we need to recognize from whence we came.
 
<strong>Marsha Vanwynsberghe ** 06:39
I think that's how we learn lessons. And we move forward. I mean, it's not perfect. There's still definitely a lot of issues, even health wise that I see now. But no, I agree with you. I don't think I think that is part of history. I think that is part of of history and what we walked through, and I mean, hopefully we continue to learn and do better, right and do better and make different choices, etc. But that's definitely what marketing was, then.
 
</strong>Michael Hingson ** 07:08
Yeah, and it still is somewhat today, there's more than anything fear in marketing, Oh, me, sure you buy our car warranty service before your check engine light goes on, and just so many different things, we, we still have a lot of things to address at some point, although that isn't really necessarily being dishonest, but we still use fear a lot. And politicians use fear so much to completely distort the reality of what we ought to be doing, which is to analyze what they say, for ourselves, rather than just living in fear. And oh, someone said, this is true. So it must be so I
 
<strong>Marsha Vanwynsberghe ** 07:48
love that you said that. I really do. Because I feel like in some sense. We're losing the I don't want to say it's the ability because it's not the ability, but we're losing the practice of like distorted thinking and asking questions. And it's just, it's not to disagree, but I think that we should be asking questions and, and asking for, you know, doing some of our own research and looking and, and not just not just taking the advice without asking any questions. Yeah. And that's
 
</strong>Michael Hingson ** 08:23
the real issue. And, and just the whole art of conversation seems to have gone by the, by the wayside in so many ways, especially with, and I'm not going to get too political, but a lot of the politicians all around, is it's all about trust me Do as I say not as I do. And we're encouraged not to ask questions, which is so unfortunate.
 
<strong>Marsha Vanwynsberghe ** 08:47
It's scary. Actually. I think it's actually scary. Because I think that I think anytime that I am encouraged or questioned not to ask questions. If I go back to my nature, as I talked when I was younger, then that's the first thing I do. Yes. Very first thing I do. I'm like, huh, that doesn't feel right. That's
 
</strong>Michael Hingson ** 09:07
and, you know, we, we let we let some people just steer us so much one of my favorite gripes of late is weather people out here in California. In May and June, we had a lot of marine layers and a lot of clouds and so on. So people were always complaining, the weather prognosticators were complaining about May gray and June gloom. Will it ever end? Yet? The reality is it kept the temperatures down. Now we're getting away from all of that. And we're up at like 95 or 96 Fahrenheit today. We were yesterday as well. And oh, what's happening? Now we're starting to see wildfires and we're hearing about why we have wildfires. And we're going to be in the fire season. And isn't that horrible? Well, you wished You wished it all on us? Because you didn't like may grand June gloom. I mean, we can't please anybody anymore.
 
<strong>Marsha Vanwynsberghe ** 10:05
No. And it's interesting because I always like, I think, to look to go back to gratitude in some way, shape or form, as a Canadian who literally only has like three to four months a year that are nice, where it's warm. I mean, I couldn't even imagine being upset about made like, yeah, it's just perspective, right? It's a perspective, I look for the things to be grateful for.
 
</strong>Michael Hingson ** 10:29
Yeah. And you know, what, the May grand June Gloom did keep things cool. Hardly any fires. I heard on the news this morning. There were four, although relatively small, and they were caught quickly, because we're getting better at dealing with it here. Small wildfires that helicopters and tankers dealt with very quickly. But nevertheless, now we're seeing it. And it's so unfortunate, we can't, we can never be satisfied.
 
<strong>Marsha Vanwynsberghe ** 10:59
No, and I actually we don't have a lot of experience that within Ontario, where I live like other parts of Canada do. But this year, we definitely got the effects of the what we were surrounded by wildfires and the like, not literally, but the smoke came in. And we probably had about two weeks where, you know, it was yellow skies, it was hard to breathe. It had moments where it was really challenging. So it really did give a perspective of you know, I had people here who were saying like, this is just absolutely horrible. And like, it's not great, but I mean, we could be in the fire, like, yeah, not like it's still I can still go outside. It's still safe. It's not ideal, but I guess my brain, I'm looking at it going. I mean, I'm not in the fire. So it could be much worse.
 
</strong>Michael Hingson ** 11:46
Do we know where the fires came from? And we had them on both
 
<strong>Marsha Vanwynsberghe ** 11:50
sides. We had them on our east coast. So in Nova Scotia had, and then Calgary has a really bad beginning of May. So they kind of came from both ways.
 
</strong>Michael Hingson ** 12:03
Do we know what caused them yet?
 
<strong>Marsha Vanwynsberghe ** 12:05
Nope. Nothing I've heard.
 
</strong>Michael Hingson ** 12:09
That's unfortunate. But, you know, the other side of it is was it was it really warm? Was that also part of it? Well,
 
<strong>Marsha Vanwynsberghe ** 12:15
I watched the interview, it was interesting, because I did watch with a lot of friends who were firefighters and I watched an interview with a firefighter who said that we had very like our snow was we had a very heavy winter, and the snow was gone early April. And then we had a lot of rain the beginning of April. And then it got really hot for about two weeks, and then it got dry, super dry. And it was just the perfect condition. They said it's absolutely a perfect condition for it to happen. So I think that's I don't remember a year like this that we sub assuming that was part of it.
 
</strong>Michael Hingson ** 12:51
See down here with all of the marine layers and so on, and the fact that I don't know whether it's all gone, but as of the beginning of July, there was still snow on the ground in some parts of California, like the, the mountain areas and so on. And we didn't have hot, dry May, or mostly all we had no hot dry June. So now we're starting to see it. And I can understand that. And that would and I was always wondering, well, why did Canada get the fires that it did that sent the smoke everywhere? But it makes sense with what you're describing? Yeah, very similar
 
<strong>Marsha Vanwynsberghe ** 13:29
to what you said, like we ended up it was very, very hot in the US, not it not normal at all. And then we had no rain until almost the end of May, early June. So it was very, it was very strange spring for us. Now we had lots of rain since then. But it's okay. It's like actually cleared up there to be honest. So I take it again, it's perspective.
 
</strong>Michael Hingson ** 13:51
It is. It's all about perspective, which makes a lot of sense. Well, so getting back to you and all that. So you went to college.
 
<strong>Marsha Vanwynsberghe ** 14:01
I went to university here and I actually took I became a registered Kinesiologist. So I worked and post physical rehab for about 28 years. And over the last couple of years before I was done in that career, which ended very abruptly during 2020 and never came back until like probably eight or nine months later. And by that I knew the business had pretty much dissolved itself. And so I did that for I spent about 20 years and I did love it. I like the problem solving, like the thinking and the helping people. I had some people we were learning how to walk again, like that week post recovering from surgery. And then really as that time wore on, and my life was walking through some different challenges. Then I started to work into a space of like what Learning how to share stories and navigate a really difficult time. And so when the pandemic came, I actually just pivoted, went right into coaching online and supporting people online. And I felt like it had been like a complete out of nowhere. But it hadn't. I mean, out of the 20 years in working with physical rehab, I did a lot of coaching, I had to do an awful lot of coaching and supporting with people. So it was very similar.
 
</strong>Michael Hingson ** 15:30
So when did he start involving yourself in the whole concept of NLP and bringing that into what you did. So
 
<strong>Marsha Vanwynsberghe ** 15:37
I actually did things very backwards. I, if I'll take it back to a little bit, about 1012 years ago, we started to experience teen substance abuse, I found my world get really, really small, and I lost my voice didn't know how to use it. And I really started to do a lot of work to learn how to, you know, reframe my thoughts and catch my what I was thinking and the words that I was saying, for probably three years, I was doing the beginning pieces of NLP without ever knowing that was NLP, I had no idea. And in 2020, it crossed my path. And I looked at it and when that's interesting, there was something about it that was intriguing to me, is learning to understand the power of my thoughts and how I my brain works and how to get it to my thoughts to actually support me and what I am creating. And what I want to do. The other piece that really intrigued me with NLP was that the way it was taught for me was that there was a lot of ways to support myself in healing. And I say that because I really didn't understand how we hold on to so much. I mean, trauma stress in our tissues in our body, and we push that down and we carry it for years, the LP tools helped me to really start to learn how to release that. And that helped me to work through some of the healing. So had I learned that earlier, I think that it would have actually really supported me earlier. But we all know that the teacher comes when we're ready, and I probably wouldn't have been ready, and I probably wouldn't have seen it, and I wouldn't have understood it. So it all happened in the timing that it was meant to happen.
 
</strong>Michael Hingson ** 17:24
He told me a little bit about what NLP is what it stands for, and all of that, especially for those who who may not be very knowledgeable about it.
 
<strong>Marsha Vanwynsberghe ** 17:33
Absolutely. It is called neuro linguistic programming. It's really the so neuro how we bring in our information, we all bring it into a number of our different senses. The linguistic is like the language, the words that we speak, the programs that we speak, how we be are able to take in that information and like delete, distort, generalize, put it together. And then the programs is really how we all function. Most of us, this is how it works. Our conscious mind is only responsible for like 5% of our thoughts, our beliefs, our decisions. And we set our goal with our conscious mind. Our subconscious mind is like the wheel that's never stopping. It's running on autopilot, nonstop. And most of us, we go into this space, this learning space, personal development space, helping others, we try and set goals for ourselves. And we do it with 5% of our capacity. But we're never addressing the stories, the limiting beliefs, the things that we have, that we're holding on to that keep blocking us. And then what happens is, is that you set a goal, you work like crazy to get to it. And you might just find fall shy of it. Or if you do achieve it, but you don't believe that you're worthy of receiving it. You'll self sabotage, you'll lose it you will keep on this cycle of always trying to strive and achieve more. And as you do that, it's just it, we put ourselves on that hamster wheel nonstop. And really, it's not the goal. That's the problem. It's Do we believe in ourselves to achieve the goal that is really what we want to work towards. And with so many of us who again, we've carried these stories in our bodies for so long. You can't just work harder to make something happen. It's sometimes you have to go backwards and figure out what it is that has been holding you back so that you can actually move towards your goals in a more aligned and effortless manner.
 
</strong>Michael Hingson ** 19:46
One of the things that I find often and I've worked to get away from this but is that we don't tend to do much introspection, especially on a daily basis. We don't take Take time at the end of the day to look at what happened. Not and I don't like to use the word fail, because I think it's all about learning experiences. But what didn't go as well as it could? How do I make it better next time? What went really well? And what can I do to even improve that, and really pondering and thinking about what happened in the course of the day, and we don't, we don't do that we don't talk to ourselves, we don't talk with ourselves. And we really just figure Oh, I don't have time I got too much other stuff to do. So listening to you describe NLP really does in part go back to you've got to be your own best teacher and really learn how to do these things. I
 
<strong>Marsha Vanwynsberghe ** 20:40
couldn't agree with you more I really couldn't. I think this is the big thing is that we're on a journey of always learning to lead ourselves. That's what I believe. I think that we're learning always learning to lead ourselves. And one of the number one premise of NLP is to live out cause in your life. And that is, we can either live at cause or live in effect. When we live in effect. We are in a space in a mindset of victim mindset, anger, blame, resentment, all of those emotions. I lived there for a really long time. I think all of us at one point in their life have lived there. But when we stay there, we don't. We don't create change. When we live at cause we come to a space of saying like, how can that introspection you're talking about? How can I, you know, look at what went well, today? What's not going well? And one of the first things I'll do, I have moments sometimes where I'm like, well, Marsha, I'm really not really proud of how you're behaving right now, or what is going on with you acting this way. And it almost always comes down to if I'm completely honest, I have a moment of introspection, and I'm like, Okay, wow, you're not doing the things that you need to take care of you. You are not putting the boundaries in place, you're not getting the rest. Okay, so now how can we put that plan in place, and it's like a calibration that comes back to regularly being in that space of taking responsibility for myself, so that I can best lead myself, never about perfection. But there is I'm in a constant conversation with myself all day long. And when things are going right, when I could maybe do something differently, when I'm working to, you know, maybe celebrate something that I'm doing that is a challenge. I think that that piece of self awareness and introspection, is I don't want to call it a lost art. But it's not something that we're making time for on a continuum.
 
</strong>Michael Hingson ** 22:42
Yeah, we're not at all. I love to, to joke and tell people, you know, when we talk about talking to ourselves, and so on and say, Well, do you get answers? When the reality is, of course, that the more we do, the more we do it, the more we will get answers. And the one I'm going to worry is when I don't get an answer. Yes,
 
<strong>Marsha Vanwynsberghe ** 23:03
yes, I'm with you. I am with you on that.
 
</strong>Michael Hingson ** 23:08
Because we are Yeah, well, we really need to learn to communicate with our heart with ourselves and, and understand, as I have learned to tell people, I used to say I'm my own worst critic. And I've learned that's a horrible thing to say, it's really I'm my own best teacher, because I'm the only one who can really teach me other people can advise and give me information, but I'm the one that has to learn it. And I'm the one that has to teach it to me.
 
<strong>Marsha Vanwynsberghe ** 23:36
I love that you've said that. Because I think that that's a really powerful reframe. And I think that's noticing that comes from a lot of the NLP training is learning how to reframe thoughts. But that's a really powerful reframe, because I have called myself my own worst critic for most of my life. I have and and it's interesting because, you know, there's, there's, there is an advantage, they do want to share one thing quickly, because in the area that I work in, where I help people with vulnerable stories, how to share, show them set, like show up, be seen user voice, one of the biggest things people are constantly afraid of, I would say one of the number one fears is what will people think of me? It's It's amazing. It is the number one fear, what will people think of me? And I often ask people like, well, what are some of the thoughts that you have about yourself? What do you say about yourself? Because I think when we really break it down, there's no one who's criticizing us nearly as bad as what we're doing to ourselves. And so when you start to see that, it's like, Wait, why am I giving all of this energy to what everyone else is saying? When really, I spend 24/7 with myself and my thoughts and what I'm saying to myself is never going to help me move forward. So that's the first piece of it. The second piece is that I think, again, my opinion but ever Every relationship that we build outside of ourselves comes from us first. So I can't be a really nice, I genuinely believe this, I can't go out and be a very nice human to everyone else and be an absolute piece of garbage to myself, because that is it's not authentic, that's not authentic at all. And so I think that if you want to create change in your life, even externally, with relationships, friends, whatever that is, it really does start with learning how to be a better human to yourself.
 
</strong>Michael Hingson ** 25:34
Yeah, and you've got to learn to like yourself, and if you don't, then find out why. And it's okay to find out why. And the reality is own ultimately, people can make observations to you, but only you can really tell you why the two of you aren't getting along.
 
<strong>Marsha Vanwynsberghe ** 25:54
Because I'm my best teacher, I love it. You said that I just, that's a beautiful reframe week, and we can be our best teacher and I am with you in the sense that I actually don't, I rarely use the word failure, because I don't like the connotation with it. Because I think everything is teaching us something. And we get to look at that is that well, that taught me something. Now, if I choose to make the same choice over and over and over, and I'm angry with everyone else in my life, there comes a point where I have to recognize that I'm the common denominator. So what can I do differently? How can I choose differently? How can I surround myself with different people? And then I'm learning the lessons that I'm here to learn. But I really think that we're on a constant cycle of learning.
 
</strong>Michael Hingson ** 26:43
I love Albert Einstein's definition of insanity, which is that people who do the same thing the same way every time and expect a different result, certainly are not all there. No.
 
<strong>Marsha Vanwynsberghe ** 26:57
And I mean, I listen, I've caught myself, there have been many times in my life where I've caught myself, and I'm frustrated with something or something that's happening. And it will be like, Wait, this is the exact same response that happens every single time. Yeah. And that's when it's like, no, so why would I possibly expect something different? Like why would i That doesn't make any sense. And I can catch it and work on that reframe. But again, this goes back to having this dialogue with myself with ourselves on a daily basis.
 
</strong>Michael Hingson ** 27:28
What we tend to not understand or don't want to understand is that there really are basic laws that we live by and should live by. And if you are within those laws or not, but if you're doing something and you do it the same way, every time, you're gonna get the same result. And you have to decide whether you want that result.
 
<strong>Marsha Vanwynsberghe ** 27:50
And if you don't, then something different is required of you, in order to create a different result. We do live I know people don't like that. But we do live the same lessons over and over until we learn the lesson, like do the same experiences over and over until we learn the lessons. And
 
</strong>Michael Hingson ** 28:08
unfortunately, it happens time and time again, generation and generation again. And somehow we've got to do a better job of really learning that you've got to do things different if you want a different result when we were talking earlier about the whole issue of growing up and, and learning and recognizing what we learn and all that and like banning books, you know, we're getting away from understanding history. And so what are we doing? We're banning books, we're getting rid of the lessons or the places where we could get great lessons for poor excuses for banning the books in the first place. Yes,
 
<strong>Marsha Vanwynsberghe ** 28:51
I have a hard time understanding all of that not not to get like not getting political. I just have a really hard time understanding that we're just going to we did make mistakes in past 100% We made and we're still making them today. But banning things and ignoring it like it never happened, then we're not pulling lessons from that we're not learning something from that. I don't think that anything it I don't think it's beneficial to pretend that things didn't happen. I think we some very valuable lessons from some very big mistakes in history.
 
</strong>Michael Hingson ** 29:26
Well, people have said that Dr. Seuss was a racist. And so we shouldn't be banning his books. Is that good justification for banning all the good things and all the positive stuff that kids get out of the books? Or does that open up a great opportunity to have a discussion and teach people the subtleties of maybe where racism did come through and some of the things that he wrote, but for the most part, people acknowledge that he did a great job or even To Kill a Mockingbird is is a real crazy one to talk about banning because it's All about discussing how people were treated inappropriately. I think
 
<strong>Marsha Vanwynsberghe ** 30:05
we have to continue having those conversations if we're going to change behavior and and learn how to treat
 
</strong>Michael Hingson ** 30:12
people differently, should all of Bill Cosby's humor go away, simply because, as it turned out later in life, we found that he had feet of clay in some ways. And the reality is, I think they're two different things, the humor, and the the wonderful joy and laughter He brought to people as a stand up comic, and even in TV and so on, can't be erased. And if you do, you're missing so much. You
 
<strong>Marsha Vanwynsberghe ** 30:39
are and I think this is a this is a really interesting conversation, because I do not know the quote, but if we're only I'm not justifying, what if we are judged by our worst days, then like, nobody is going to nobody is is free, in a sense. And I think that we need to be accountable for our mistakes, especially when we are doing things like this. I definitely agree with you on this. But there has to come a point that, I mean, if I hold on to the energy of that feeling of holding the worst days of every person in my life against them, I'm not going to have anyone in my life. Because I mean, and what a terrible thing to focus on is only the worst things that people have done.
 
</strong>Michael Hingson ** 31:31
And the reality is that there's so much positive energy that that we can attract, if we choose to be more positive than negative, and recognizing that we don't need to be negative, it doesn't add value to us. It
 
<strong>Marsha Vanwynsberghe ** 31:46
doesn't and that's and that's such a such an expression, such an understanding, it doesn't add value to us, many people and people will say, and we will have why. How do I show up when everyone around me is just negative like that, like, I don't know how to do it? Well, sometimes boundaries have to come in place. And sometimes you decide where you put your time and your energy. And you have to know that, you know, there are times where I will say no to certain things, because that's just not where I choose to put my energy. And I think this is really important. I'm not saying that because I'm judging somebody else. And I don't like how they're how they speak or how they show up. I'm doing that because that's what's best for me. That's, I feel like that's choosing ourselves, we get to choose who we spend that time and energy with. It's not about pointing fingers and making it about other people, we just get to decide where we put it. And I really think that there's a there's a difference between two. Yeah,
 
</strong>Michael Hingson ** 32:45
yeah. And it's always a matter of choice as to which way you want to go. And like I've said to people, on many occasions, sometimes things happen to us that we don't have. And actually a lot of times probably things happen to us that we don't have any control over happening. But we always have control over how we choose to deal with what happens.
 
<strong>Marsha Vanwynsberghe ** 33:07
Yes, and that is actually I'm probably going to butcher the quote, but it was years ago. For me one of the big turning points was when I heard Stephen Covey's quote, and it was that you are not a product of your circumstances, you are a product of your decisions. Yep, that that was a light switch for me moment where I went, Oh, okay, that no, that actually makes sense. Because I was living in a situation that I don't remember asking for, I didn't want it's not what I wanted to deal with. But I did have a choice in how I responded. And that really started to reframe my thoughts that I could choose how I show up, I could choose how I responded. And when you can start to take back even a sliver of choice in your life, it really will start to shift your energy and how you show up. If you actually I think the other piece of this is that when we stay in that angry victim mindset, and feel like this is just all unfair. And it's happening. No change happens there. And when we can start to become a product of our decisions, we can actually start to create change. And that's the it's a really powerful message for and I know it's not easy. I know it's not easy. I just know that it's soul choice.
 
</strong>Michael Hingson ** 34:23
Yeah. It's always a choice.
 
<strong>Marsha Vanwynsberghe ** 34:27
Well, you thought of energy that's wasted when it's not
 
</strong>Michael Hingson ** 34:31
Oh, so much. Yeah. I love the quote I heard and I don't know about the truth of it, but I choose to think it makes sense that it takes 17 muscles in your face to frown But only three to smile.
 
<strong>Marsha Vanwynsberghe ** 34:44
Isn't that something, isn't it? Yeah, it's in and that's a that's a choice. Sometimes when I go for a walk and I'm gonna walk my dog a lot or I'm in the store. I tried really hard to make eye contact and smile at people and it's an Have you seen how that's just not always? That might be seen as weird? But I actually have to do it?
 
</strong>Michael Hingson ** 35:07
Yeah, well, and it makes such a difference. You smile, people smile at you. And it goes so far toward helping, I think people feel better.
 
<strong>Marsha Vanwynsberghe ** 35:19
Yes. And you can be meeting people on sometimes their worst day. And sometimes that smile, that just gesture can make such a difference, and it can make an impact in both of your lives. Yeah, absolutely.
 
</strong>Michael Hingson ** 35:31
And you may not even know the impact ever, or until later. But still, it makes a big difference. So many times we plant seeds that we don't necessarily know how they'll grow. And we may not even learn how they grow. But nevertheless, it's always good to to work on planting good seeds and and not bad ones. Now
 
<strong>Marsha Vanwynsberghe ** 35:54
100% And it made me think of I really like it. This is such a short and simple book. But I really like the is it Mitch album, the five people you meet? And I like that because the reframe there is that the people that you have the biggest impact on you might not even realize it. Yeah, like, there might they're not the they might not be the closest people to you. It could be somebody that you crossed paths on their worst day. And that created a ripple in their lives. And I just I've always loved that concept.
 
</strong>Michael Hingson ** 36:27
Well, and you may not even ever No, no, how much of an impact you had one of my favorite stories, and I've told it a couple of times here, but I'll tell it again, is that in 2003, I went to New Zealand and I had been introduced and interviewed in 2001 by a gentleman who was always known as the Larry King of New Zealand. His name was Paul Holmes. And he came to interview us in the States at our home in New Jersey. And he said, If you ever get to New Zealand, let me know I want to interview you first. And so it turns out that there was an opportunity to go and do work in New Zealand for three weeks. And I emailed Paul and let him know we were coming. And we got there on a Wednesday morning and I got a chance to nap because it was a long flight. But we got there and napped. And then I was on his show that night at seven. And what happened was that a week later, a weekend a few days later was the second Saturday I was in New Zealand. Apparently, the show interviewing me reran. And the next day, and I wasn't connected with this at all. But a group of blind people took a river raft, and they had a guide. And they all went and they had a great time. And at the end, the guide said, I have to tell you a story. He said I was going to cancel this trip yesterday, because I didn't think fine people could do this and that you would have any fun at all. And I probably have to be jumping in the water and saving all of you. They said last night, I saw the Pol Home Show. And there was this bloke from the States I love it. This bloke from the states who was on who was in the World Trade Center on September 11. And he got out and I figured if he could get out and he could be here and talk about that, I should be able to have fun with all of you guys. And I have to tell you, this was the best trip I have ever had a chance to guide. Hi.
 
<strong>Marsha Vanwynsberghe ** 38:25
Thank you for sharing that I have not heard that one. I love that story. That's beautiful.
 
</strong>Michael Hingson ** 38:30
You just never know. And it will have always felt if I can make a difference in my life or one person's life, then I've done my job. And anything else beyond that is great. And I've chosen to speak because my belief is that if I can help people move on from September 11, and learn about blindness and guide dogs and so on, then it's a good thing. And that's what I've been working on for the last almost 22 years now. And having a lot of fun doing it.
 
<strong>Marsha Vanwynsberghe ** 38:59
Yeah, I think that was one of the things that drew me to your story and knowing that I wanted to share it is because exactly that you are you're making a difference with your story. And it is just it's really opening up conversations and showing people how they can move forward and how they can make a difference. And I just I absolutely love that.
 
</strong>Michael Hingson ** 39:22
Well tell me a little bit about you getting into doing a lot of storytelling. You said that you during your your career, which I assume ended mostly because of the pandemic, the company. Yeah. But you learn a lot about telling stories, which I always think is a great way to handle any situation and it helps people grow to have a greater understanding. But then you started coaching full time. And now you tell stories. So what does it mean to own your own story?
 
<strong>Marsha Vanwynsberghe ** 39:51
Well, I think I love this question. And I I just I think when it comes down to it. You either own your story Don't you to keep it super simple. If you are, we've all walked through an experience, we've all walked through challenges. But that doesn't have to identify us, right? It's part of us. But it doesn't have to be our identity. And I think that's the piece is that when you own the story, it doesn't own you. But when it does own you, it controls you. And I mean that in a sense that there is a tremendous amount of people who are hiding in what I would call a shame story, and are hiding it, hoping and praying that no one ever knows that they've struggled, that they're struggling, that there's a challenge happening. I think that has been even more amplified with social media. Because I think that for a long time, there was this this image that of, you know, perfectionism, and wow, look at how great everyone is doing, when that's just, it's just a snapshot of a person's day. And so when you don't own the story, it owns you. And for the longest time, I really tried to hide that part of myself, because I just didn't know how to deal with it. I didn't know how to deal with the criticism, and the judgments, and all of the words and and I'm still trying to, at the time was trying to navigate a really difficult time. And so when that those words started to land on me, like on your choices on your life and owning your story, and what did that look like? It was amazing that I came to a point of saying, Yes, I was a parent who dealt with teen substance abuse, it changed me at the core. And I learned how to share my story which allowed me to heal, which allowed me to build better relationships with my kids to really do something really good with the most difficult experience of my life. And part of that became sharing stories. How Hermie how do you share a difficult story? Like how do you share a story, especially when there's other people involved? How do you share a story when there's other people involved? And I think that is something that is misunderstood a lot. But here's the thing is, is that when we don't, when I first started to share my story, I was blown away by how many people would stop me and say, Oh, my gosh, that's my story. I've never told a soul. I've held on to it for 3040 years and listening to people. Be that victim to shame and shame. Shame, love secrecy. Right? So the more people shut it down, the more shame grows. So by helping people to share a story, then all of a sudden, they were able to feel free from that story. And it started to open up this this idea of how can we start to share more of us. And that's how we find our connections and how we build our connections. So storytelling wise, if I can share, I watched this today, I actually ran a masterclass today. Pardon me, I've been talking all day. But I ran a master class today. And I asked if there was anybody who wanted to come on live and practice how to share and frame a story. And one of the moms who jumped on I saw her jump, and I'm like, This is awesome. I'm so excited. Because I've had a number of conversations with her and both of her boys experience. They both had a genetic condition. They spent 18 years in the hospital, almost 95 in the hospital. So I could imagine what that family went through. They lost their one son, the other son survived. And she started to share. And she was very afraid she was scared to share it. She got quite emotional. But as she did it, people were commenting and pouring so much love and support into her that I actually made her pause and I said I need you to read these comments, like read these comments. And she just sat there and went, I had no idea. And I'm like, this is the point about our stories. Our stories show that we are so much more connected than we think that we are we are so much more alike than we think that we are. And I think that learning how to share our stories, normalizes our connections. And we don't have to walk the same story as somebody else in order to be connected to them. Because we're all connected by emotions, experiences, lessons, etc. So that's really where it started. And when I started to find my own freedom from my story, I actually started to heal, but listening to everyone else, give me feedback and tell me that that was their story. It just gave me fuel to keep going and I felt very compelled that this was my purpose in life was to start to change stigma and start to open up conversations about difficult topics. Yeah.
 
</strong>Michael Hingson ** 45:06
Well, and it's how do I say it is an exciting thing to be able to do and to recognize and then to help bring about, and whether you know, what it was we talked about before whether you know, what really happens and, and how you affect people or not isn't the issue, but at least you're the conduit, and you know that. I
 
<strong>Marsha Vanwynsberghe ** 45:26
like being the conduit, I'm actually I like, I actually like it. And it helped me to shift in looking that, you know, through the most difficult experience I've walked through, I was able to give it purpose. And because I could give it purpose that helped me to heal. And it helped me feel like, maybe that's what I'm supposed to be doing. And accounts are sent that to me. And it was etched in me, when I said no matter where I go, nobody's talking about difficult things in life. And she said, maybe that's good. You're supposed to, maybe you're supposed to talk and I'm like, You want me to just talk about this, like, What will people think what will they say? And I can tell you all of the stories I made up in my head about how bad it would be and how scary it would be none of them happened, survived. And I mean, you speak you understand, like, it's two big groups, we tell ourselves stories. But it was incredible experience. And I continue to do that to this day. And podcasting is part of it. And what it's done is brought connections into my life that I never would have had. And I know I've normalized a lot of topics that people don't want to talk about. But I do think the interesting thing is, is that, tying it back to the very beginning of my story and intro that I shared here, I grew up in an era when you didn't talk about difficult things, like you literally just put your smile on and pretended everything was fine. And so when I decided that I wanted to start sharing, I would love to say I was met with so much love and support. And that was not the truth. It took time because it was it was uncomfortable for people in my life. But I kept saying just trust me that I will be always sharing and leaving everyone in integrity. It's the utmost highest intention. And it didn't take long for others to see why I wanted to do it. And I'm so grateful that I did. Yeah. Well,
 
</strong>Michael Hingson ** 47:22
you talked about having teen substance abuse in your family. And that had to be a hard thing. But learning to talk about it is also part of what probably was good therapy for you.
 
<strong>Marsha Vanwynsberghe ** 47:33
It was the best therapy I've done all I have done so much different support. And I would say it was one of the best things that I ever did for myself healing wise and therapy wise.
 
</strong>Michael Hingson ** 47:45
Ironically, picking on the media, as we often do for me, subjecting myself to literally hundreds of interviews after September 11. From from media people who asked anything from the most intelligent thought provoking questions to the dumbest questions in the world. Even so, it made me talk about September 11. And it made me do it in ways I would never have imagined. So for me, that was some of the best therapy I think I've ever had. And I and I think everybody in the media for it, ironically enough, after knowing that we we still have to pick on them anyway.
 
<strong>Marsha Vanwynsberghe ** 48:23
Yeah, and I'm sure that like, I've had many people ask me questions, and I'm like, I am not answering that. Like, I'm just not there's no purpose behind that. I'm not saying that. People will ask I also think that people ask because they don't know, or they're looking for a sweet, they don't know. It's interesting, because I think I actually I'm gonna say this, I think that I would rather somebody asked me a question that's not appropriate, then give me that glance and judge and not ask, because sometimes people don't ask out of fear. And I've actually had a couple of really interesting opportunities when I where I've been able to use that conversation as a little bit of nice education. Because I think the other thing is, is that with my with our story, we didn't look like what most people thought, like who had this issue, which, to me, was all the more reason to start to talk about it. Because there's, there's hundreds of 1000s of me, it's not that I was the only one. And I mean, the only reason that most of us feel alone when it comes to these topics is because we're not talking and we're not alone. None of us are. And so I really think those are those are the pieces but I love how you share that. And I do think that by talking, I really wanted to help others out. And I was also helping myself. I didn't know that at the time. One of the best things I could have ever done, because
 
</strong>Michael Hingson ** 49:58
it helped you as much as anything How did you discover that you could only own your own choices?
 
<strong>Marsha Vanwynsberghe ** 50:05
The hard way. I think the hard way, I spent a lot of time trying to fix, manage control, micromanage everything around me trying to make it better trying to save them trying to, you know, fight a system, I was just in this constant fight mode. And really what was happening there is nothing external to me was changing. And everything internal to me was changing, but not for the better. I was in a space where I was probably my worst health, I wasn't sleeping hardly at all, I didn't have hardly energy, I didn't have a lot of positive joy or good outlook in my life. And through a lot of work, and reading and support, I started to recognize that I wasn't owning any of my own choices. I was literally blaming everyone for that, and not taking any responsibility for myself. And ironically, when I started to do that, it got really easy to say, Wait, is that my choice? Nope, that was not mine, either. Nope, that one's not mine, either. And I literally would go through the list. And it was like, Oh, my gosh, I'm spending like, I was spending like, 97% of my day, doing everything that wasn't my choice, and then having nothing left for me. And then being angry at everyone else, because I had nothing left for me in order to do that. So owning owning my choices became a model for me. And when it came to wanting to start the podcast, on your choices on your life, that was I mean, people say that's too long of a title, you shouldn't do that. And I'm like those words saved me. And that's, that's literally they've become the pillar cornerstone for me. And they saved me so that it became very easy to use them.
 
</strong>Michael Hingson ** 51:45
I never would have thought of calling your choices on your life being too long of a name. It
 
<strong>Marsha Vanwynsberghe ** 51:52
was I had so many people. I mean, this is the thing when you ever want to do anything new, be very careful how many pins you ask for? Yes, get a lot.
 
</strong>Michael Hingson ** 52:04
Or feel free to get all the opinions and then you just have to synthesize them together and decide where you're gonna go. Exactly,
 
<strong>Marsha Vanwynsberghe ** 52:10
exactly. When I when I wrote my solo book in 2017. It's called when she stopped asking why. And I waited for a while for that title just hadn't come to me yet. And when it did, I went to my publisher. I'm like, I've got the name. It's once you stopped asking why. And the publisher said, Oh, no, that's just way too long. That's way too long, no one's going to understand it. And I said, I actually think more people are going to get it than anything. Because it's, you know, when we ask that when you ask the question, why it only is appropriate if you're moving towards something like if you're focusing on the why the bigger picture, and that mission. But if you're asking why as a victim, and why is this happening to me, that will never change the story. And for me, that's when the story change is I would catch myself and ask why. And it's like, no, wait, why does it matter? The what matters, what is the verb, what is an action, that is something I can control. And that's what I would just shift it to. So again, back to what you're saying, you've got to follow your gut on some of these things, and listen to what feels right for you.
 
</strong>Michael Hingson ** 53:14
We forget all too often to follow our gut and our instincts. And they're always telling us the right answer.
 
<strong>Marsha Vanwynsberghe ** 53:21
They are they're speaking to us, we just might not be listening. I
 
</strong>Michael Hingson ** 53:25
learned that playing Trivial Pursuit learned it the hard way, you know, you got to listen to what your brain tells you. Because you're sitting there going, when a question comes up, and you get an answer. No, that can't be right. And you give another answer. And it turns out, you were supposed to answer what the original answer.
 
<strong>Marsha Vanwynsberghe ** 53:40
The first one how many times in Toronto procedures that happen a lot all the
 
</strong>Michael Hingson ** 53:43
time. A lot. So I work at it and and then and now people say when I play it, how can you get so many of these right? You know, and I just keep telling, telling them? I'm just listening to my gut? That's awesome. It is it's fun. Well, you know, when you are working with people, are you expecting to make a change? Or do you do you feel that's what you have to do? Or you're just really trying to help and let them make their own choices and decide whether they want to change or not be
 
<strong>Marsha Vanwynsberghe ** 54:16
the opposite? Yes, I again, back to conduit. I like to be the person. So this person who came on to the masterclass today, for example, I probably have four or five conversations with her. And this has just been something she's working towards, like these are difficult, vulnerable stories that people are showing up and trying to find a way to share. Because the intention is is that they want to do something good in the world with it. They want to help somebody else. They a lot of times like we're perfectly designed to help the younger version of who we work. And so they want to do something, but it will be in her own time and it will be in their own time. And she even said today she's like thank you for like just nudging me, but never We're pushing and I'm like, it's, I can't make you do anything. And if so, like, that's not where real change comes from. So I like to be a person who can help them to, a lot of times I can see what someone has available, but before they can see it, but I can't make them do it. That's it's never my job to make them do it, it's it's my job to show them what's possible. Yeah.
 
</strong>Michael Hingson ** 55:27
And you can't make the change happen. All you can do is at most set by example, as Gandhi said, Be the change you want to see in the world, but you have to do what you have to do, and be who you have to be. And hopefully, people will recognize the example. Yes, that's,
 
<strong>Marsha Vanwynsberghe ** 55:47
and that's why I think I really on a regular basis Share, Like I just share so openly, because I, I am never going to be the person who shows up online and saying everything is rainbows and butterflies, and it's a piece of cake. I'm not going to go on to complain, but I know how to be real. And it's like, you know, sometimes we're walking through really difficult times. And it requires me to focus even more on my own mindset and how I show up. But I will never show up and pretend that it's a piece of cake. And it's never a problem, because that's not relatable, that doesn't help anybody. I would rather show people how to navigate through something, and if it speaks to them, and it helps them to say I actually want to do something with my story, too. I would love to know how to help someone else out, then I hope it inspires them to do that.
 
</strong>Michael Hingson ** 56:39
And what do you say when they say that?
 
<strong>Marsha Vanwynsberghe ** 56:41
I asked them, usually the first thing I ask them is what's the vulnerable story that you're holding on to that you wish you could share more openly with others. And for example, somebody will say, you know, I experienced this, I have dealt with addiction, I have dealt with this. And I helped them to come to a framework with their story where they're able to have perspective, and they're able to pull the lessons and the learnings and the experiences from what they walked through. Because that's what they share. Right? That's what you share, you don't share the details of the story. It's you share the experience of what you walked through and how you helped, like how you got yourself through. And that's what you share. So I really helped them to kind of dissect and look at like, what, what did these experiences teach you? Who are you now because of it? And what do you want to do in your life? Because of this? Yeah, that's
 
</strong>Michael Hingson ** 57:43
what I was gonna get to is then what comes next? And it's what do you want to do with your life? Exactly.
 
<strong>Marsha Vanwynsberghe ** 57:48
And for some people, it's like their entire mission now. And I just love it. To me, it's very, it's a ripple effect. And I'm grateful to see it firsthand is to watch people step into and share vulnerable stories. And when I see people do that, like, I just, I just cheer them on, because I know how scary that is. And I know how hard that is. But I also know that story is going to reach others. I actually interviewed a musician who had dealt with addiction for a number of years, most people didn't know it. And he's, you know, he was sharing online, he was building quite a following. He was singing people loved his music, at cetera. And it he said, you know, it was funny, it was building a following, until I decided to quit drinking. And then I started to share my story as somebody who was was working through addiction, then all of a sudden, he goes my following. And my support and my community grew tenfold. Because I let them see me, I gave them something to root for. And I just I think that is such a beautiful piece that as humans, we want to be able to support others. But that's going to require that we let others see themselves through our experiences. Like they have to be able to recognize that Wait, she knows what if she knows what I'm going through? Because I could I could hear it and her message. And then we start to build these connections.
 
</strong>Michael Hingson ** 59:20
It isn't telling the story. It's telling the story in a personal and open way. So that people as you say, See you it's not just I'm going to tell the story and everything's gonna be great and people are gonna love me. Doesn't matter if you're not genuine.
 
<strong>Marsha Vanwynsberghe ** 59:40
No, it's the the authenticity, the genuineness. realness is so much more important. And even even here as an example for anybody who's listening. Like I didn't share much of my story. And I didn't have to. You don't have to share the details. It's not the details that is going to connect you with other people. It's that experience and what you choose to do with it. And I see such a bigger movement now of people who are recognizing that they've walked through something really difficult, and they want to do something good with it in the world. And I think that's how we start to change the conversation around these kinds of topics.
 
</strong>Michael Hingson ** 1:00:20
When you start to tell your story, if you get somebody who really pushes back and criticizes you, how do you handle that? What do you do? And how do you rebound and go on? Well,
 
<strong>Marsha Vanwynsberghe ** 1:00:30
in the beginning, it took me a while to rebound, I'm not gonna lie, like in the beginning, it was hard, because, you know, critics, nobody wants to be criticized. And but it didn't take long, I had some really good mentors, and I did a lot of work. It didn't take long to recognize that when you're going to talk about difficult things in life, you're gonna ruffle some feathers, you're gonna you're gonna push buttons, it's gonna happen. And people will always react to you based on whatever lens they're wearing. If they're wearing a lens of like victim anger, resentment, you don't get me you don't understand, I can't change that. I can't fix that. Like, I can just be me I can be I can. And I used to be the change, I literally wear that word on my bracelet like that is those are my go to words, I get to choose how I can be the change that I wish to see. And so that's always a reminder for me. But when I see that criticism now, this is how and I advise and share is this just my opinion on it, is when I see it, if it doesn't feel good for me, I will delete it lockup, if it is something that is constructive, that maybe a person is asking for some questions on, then I will I will try and answer because maybe this person is just a space of curiosity going wait, how do you move through something that's difficult. So I don't just take it at face value and judge it. But if it doesn't feel good, I still get criticism to this day, I will block delete, I will move things. I can really protect my energy put boundaries in place when it comes to putting myself out there. And I there are times that I have to remind myself, you know, sometimes I'll share something that's quite vulnerable. And I'll get 1015 Incredible comments back and I'll get one negative one. Do I choose to put all my energy into the one negative one? Or do I focus on the other 10 to 14 that were incredible. I think we get to choose what we focus on. And so the day that I start to focus on the only the negative comments, that person is, I can't I can't make them change. And maybe that's not their journey. And and that's not up to me. So when that happened, I just honestly I check in with myself again, go back to self like reflection and intention. And I look at it and say Did I say anything that was inappropriate? Did I do something I will go internally and look not being critical, but I will look to make sure I didn't do anything that wasn't. And then I just look at it and say I can't change that person sometimes even said thank you for your opinion. And sometimes I just block and delete, because I know that. I mean, at least once a week I get a message from a completely new person. I take those messages, I screenshot I save them. They're my reminder of you know, keep going. Because the messages that we're sharing might not be for the people who are in our life today. They are for the people that we haven't met yet.
 
</strong>Michael Hingson ** 1:03:42
What about when you do get a negative comment? When do you decide maybe well, I really should address this.
 
<strong>Marsha Vanwynsberghe ** 1:03:52
If I am not sure on what they're saying, or I want clarification, if I'm in a good space, if I'm not in a good space, and I don't need that right now then I won't do it. So I really do go internal first. I will ask for clarification. I've had conversations with some people. A lot of times when that happens, it's a person who wants to prove that you can't share all stories. Or they will say you don't know my story, and you don't know how bad it is. And when I hear that, like when I hear things like that I know I'm talking about victim mentality, and I can't change victim mentality. I know that and so I don't even try to be honest. I don't try. Yeah. And and but I've heard other people say, I know I don't feel that way. But I do want to look at it differently. What would you recommend that I do? And I'll say honestly, I've got like almost 600 podcast episodes. Just just grabbed something and started listening if you want like getting to listen, right? Like there's content out there to support you if you want to create change. And so I'll support that any day. But I Certainly don't go into the business of trying to convince, fix manage change. I don't I just don't have the energy for that, because my work is to do is definitely to do different things than that.
 
</strong>Michael Hingson ** 1:05:12
And again, they have to want to do something about it. And you can't you can't create that it goes back to being your own best teacher again. Yes.
 
<strong>Marsha Vanwynsberghe ** 1:05:19
Which I'm going to I am going to I will definitely credit you, but I am going to say that because I think that's a fantastic message.
 
</strong>Michael Hingson ** 1:05:25
It's yours. You can, you're welcome to Well, tell me. So you're doing coaching and so on, do you? How do people find you to do masterclasses and take advantage of the coaching? And do you do any online courses or anything like that? Yeah,
 
<strong>Marsha Vanwynsberghe ** 1:05:43
I do a whole bunch of different things to be honest. Um, I do I have a fairly strong social media presence. I'm fairly consistent and across all platforms. If you just take Marsha Vanw, I have my own. I've created we're running it right now. My own NLP coaching certification called out spoken, which I think is hilarious, because that's what I was told I was too much as a kid is outspoken. So I decided to call it that. Because I think that when you can start to work through those limiting beliefs of using your voice for good, you can really start to create some change. So that's a six month program that I do. I'm just currently we're starting a like write your book program to help people to put their book together, especially the vulnerable stories. And I did this masterclass. Today, I'm going to be doing it more regularly. There's just a free masterclass online, so that people can, you know, experience some live coaching and helping them reframe in moments. And then my podcast is called on your choices on your life. And there are three episodes that release every single week. And it is where a lot of my content and heart and soul goes out.
 
</strong>Michael Hingson ** 1:06:59
Well, and it clearly is successful, because you're genuine in what you do. Yeah, I'm
 
<strong>Marsha Vanwynsberghe ** 1:07:06
Thank you, I'm gonna receive that. And I am. I am very genuine. And I I often think back to that young version of me who wanted to start a podcast so that I can open up doors for more people to talk about difficult stories. And I thought, Where am I going to find people who want to do that? Well, it's not that hard. It's not been that hard. There's, there's there's a lot of different people who are out there sharing, sharing challenging stories. And I love it. If you
 
</strong>Michael Hingson ** 1:07:33
had one thing that you could go back and say to that young Marsha, what would it be?
 
<strong>Marsha Vanwynsberghe ** 1:07:38
To get out of her head and to start even sooner?
 
</strong>Michael Hingson ** 1:07:42
There you go. Yeah. Well, cool. I think that's as much as Vice as anybody could ever ask for. And I really appreciate you being here and being with us. This is gone really well. I think it's been fun. I hope you've had fun. I've loved it. I
 
<strong>Marsha Vanwynsberghe ** 1:07:59
love the conversation. I love the connection. Again, just this piece on podcasting, I get to have conversations and pay it forward and help and share and I love them. So I'm honestly I'm very grateful to have been here today, Michael, thank you. And
 
</strong>Michael Hingson ** 1:08:14
if you want to do it again, any old time you need to just let me know because it would be fun to do. Absolutely. Absolutely. I would love it. I hope you've enjoyed listening to us today. Please reach out to Marsha. She would like to hear from you. I'm sure you said Marsha Van. Why right? Yes, Marsha, VanW. Marsha  VanW not why? Why? Marsha VanW. Okay. i One of my favorite stories is about a college class. I think it was a philosophy class. And the teacher came in and passed out a final test assignment and on the paper was the word why? And he said, You've got two hours and answer to answer all the questions on the test. And the only question was why? There was one student in the class who sat there for a minute he wrote something down, took up his paper, handed it in and left. And he was the only one who got an A because the question he asked was, why not? Oh, I love that. I love that. Yeah, it's one of my favorite stories. I love that. My general science teacher in high school told me that Yeah. But I hope that you'll reach out to Marsha Marsha Vanw. And you can find her on LinkedIn and on your choices on your life's podcast. She is a great interviewer as well. And so reach out and join the family in the fan club when I regard myself as a member and I'm very much enjoyed having the opportunity not only to talk to her but but to to get to work with her on her podcast. We would appreciate you giving us a five star rating so please, wherever you're listening, he was five star rating and a review of the podcast. Of course we love glowing reviews but whatever you say we appreciate and if you'd like to read reach out to me directly, please feel free to do so you can reach me at Michaelhi@accessibe.com. AccessiBe is A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page www dot <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. And Michael Hingson is m i c h a e l. h i n g s o n. So hope to hear from you. I really love all the comments when people make them whatever they are, because I learned from them. And as I tell everyone if I'm not learning at least as much as everybody else when we do these podcasts that I'm not doing my job right and I feel I learned a lot today, so I'm going to count it as a win. But again, Marsha, I want to thank you for being here and being a part of this today.
 
<strong>Marsha Vanwynsberghe ** 1:10:40
Thank you so much for having me. Honestly, I'm very grateful for this connection.
 
</strong>Michael Hingson ** 1:10:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Story-Teller, Podcaster and NLP Practitioner with Marsha Vanwynsberghe</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/968e5154-dbc3-4c67-881d-eabd2182b064.mp3?source=rss&amp;ext=asset.mp3" length="44469320" type="audio/mpeg" />
<itunes:episode>179</itunes:episode>
</item>
<item><title>Episode 178 – Unstoppable Student and Educator with Hawa Allarakhia</title>
<guid isPermaLink="false">https://pinecast.com/guid/cc3fdb3e-7445-46de-be91-b6c44dea3bc0</guid>
<pubDate>Fri, 10 Nov 2023 12:00:15 -0000</pubDate>

<itunes:duration>01:03:08</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5529d6c0-526e-44ca-b2f2-f1169d78bbcf/UM178-Hawa_Allarakhia-Coverart.jpg" />
<description><![CDATA[<p>In this episode, I get to introduce you to Hawa Allarakhia. As you will learn, Hawa was born at only 25 weeks, more than three months premature. She lived in an incubator for the first four months of her life but survived and eventually thrived. She has some disabilities, but as you will see, Hawa decided not to let challenges stop her.
 
She attended college at various campuses of the University of South Florida and has obtained a Bachelor’s and Master’s degree. She is now working in a Ph.D. program and plans to have her degree in two or three semesters.
 
Hawa’s parents always emphasized to her the need for a good education, something she very much takes to heart. She will tell us how she hopes to get involved in a higher education teaching role where she can help to teach students with disabilities that no matter what they can move forward and succeed. Talk about inspirational, that describes Hawa to a T.
 
 
<strong>About the Guest:</strong>
 
Hi, my name is Hawa Allarakhia. I am of Indian descent but was born and raised in the United States. I have traveled to every continent except Antarctica, and I don’t plan to go there because I am a true Florida girl; I have lived in Manatee County my whole life. I graduated with a Bachelor of Arts in World Languages (Spanish) in the spring of 2016 from the University of South Florida- Saint Petersburg Campus. Yo soy una persona muy compasiva (I am a very compassionate person). In 2018, I graduated with a Master's in Education from the University of South Florida- Sarasota-Manatee Campus. I hope to work in a higher education setting to help instructors figure out the best way to teach students with disabilities in an online environment. Right now, I am pursuing a Doctorate of Education in Educational Program Development at the University of South Florida- Tampa Campus. I work part-time on the USF Sarasota-Manatee campus as a graduate assistant in the Office of Research. As an academic consultant, I hope to use my personal experience to show students with disabilities that achieving success in university and obtaining employment is possible with hard work.</p>
<p>Educational Philosophy</p>
<p>I hope to teach students with disabilities online who wish to further their education. I will include elements that all learners find beneficial for optimum understanding of course objectives. To foster the development of cognitive thinking skills, I will help students learn how to make connections between course content and how to apply that content to real-life situations. My role as an instructor is to guide students through the course material and keep them focused on the course's objectives.
 
 
<strong>Ways to connect with Hawa:</strong>
 
Website:
<a href="http://hawaallarakhia.weebly.com" rel="nofollow">hawaallarakhia.weebly.com</a> 
 
Linkedin:
<a href="https://www.linkedin.com/in/hawa-allarakhia-4a798b231/" rel="nofollow">https://www.linkedin.com/in/hawa-allarakhia-4a798b231/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, and a gracious Good day to all of you. Once again, this is Mike Hingson, and your host. And this is unstoppable mindset where inclusion, diversity and the unexpected meet. Today we get to chat with Hawa Allarakhia. And Hawa. Hawa has a very interesting story. And I've got a really interesting question to ask right up front. I'm going to save it but I will tell you the question, how has a bachelor's and a master's degree and she is going after a doctorate? And how you're doing them all from the University of South Florida. But it's three different campuses. I'm curious about that. But you can answer that whenever you want to. But for right now, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Hawa Allarakhia ** 02:06
Well, thank you so much for having me. It's a great pleasure. And I'm really excited about our conversation today.
 
</strong>Michael Hingson ** 02:14
Well tell us a little bit about kind of you growing up the early Hawa and all that and let's go from there. So
 
<strong>Hawa Allarakhia ** 02:21
I'm growing up, I am a true Fleur radian. I was born in Tampa, Florida. And I've had the fortunate experience of living in the area in the Tampa Bay area my entire life. So that's where my heart lies. And that's what I call home. In the early years, at birth, I was actually born 45 weeks gestation, weighing one pound and 11 ounces. And at birth, I received the diagnosis of cerebral palsy. What that means is I have a hemiparesis on my left side, which means my the left side of my body is a lot weaker than the right and I can't really use my arm too much in terms of my mobility as a child, I crawled everywhere. But then as I grew older, those wear and tear on the bones and muscles of my lower body didn't allow me to do that anymore. So I started using a walker more regularly. And, you know, just grew to do more things independently as I got older. But you know, the early years were filled with a lot of ups and downs when it came to school. You know, trying to figure out how to navigate the world of accommodations and everything like that No, school was a lot different than it is today. So I find that to be a bit of a blessing that I don't have to deal with those red tape and everything like people do today. But school was always like my light in all the stuff that I had to deal with, whether it was doctor's appointment, or physical therapy or even occupational therapy after school. You know, my parents taught me that education is literally my key to life and becoming, you know, a good working member of society. So I've always thought learning was so important and no matter how hard it was, whether it was staying up half the night to prep for the LSAT or just writing a paper because it took me longer to do than everybody else. I always knew that the end journey, you know, would be worth it. And that's kind of what led me to, you know, just continually pursuing education. Up until today and probably into the future.
 
</strong>Michael Hingson ** 05:03
Wow. But you, you beat me I was born early. Also, I weighed two pounds 13 ounces and was born eight weeks premature. But since you were born so early, did you have any issues with eyesight at all and being given a pure oxygen environment, in an incubator, or any of those kinds of things until you were a little bit more substantial in life as it were? Yes.
 
<strong>Hawa Allarakhia ** 05:31
So being born so prematurely, my parents were told that, you know, there would be a lot of different issues that I would have to deal with whether that was like, physical movement or, but also vision. And, you know, what they told my parents was, she's either gonna leave here in the incubator at four months, or four pounds, whichever comes first. So it just happened to be a coincidence that four months post birth, I reached four pounds. So let us go home
 
</strong>Michael Hingson ** 06:14
that worked out well. Did you have any eyesight or vision issues? Or I should say, Do you have any today,
 
<strong>Hawa Allarakhia ** 06:21
I do. So I'm, in terms of my vision, my left visual field is a lot weaker than my right, I have trouble focusing on distant objects. And then also, you know, when I hit the teenage years, I tried to learn how to drive like everybody else. And I'm with my homie periapsis. On the left side, what tended to happen was, even if I was looking, let's say, an object or taking my car to the right, my vision and my, like, the tension in my left side, would help hold me and the vehicle to the left. And, you know, kind of came to the conclusion after that, it probably was a better idea to put the possibility of driving on hold for a while. So I'm really looking forward to the ramping up that comes with autonomous vehicles, cuz I'm hoping that that will give me a lot more independence.
 
</strong>Michael Hingson ** 07:33
You're not alone, I as well, I'm looking forward to that being perfected, and it and it will, it may take a little while yet, but we're gonna get good autonomous vehicle operations, is just that we are right now kind of in the nexus of all of it, and on the cusp of it, getting to the point where it will be pretty good, but it's going to happen. And we're seeing a lot of examples of it working. So I think the day is gonna come and that we'll all be able to take advantage of that. And frankly, I'm very happy about that. Because I think that given the way a lot of people drive today, we ought to take driving out of the hands of drivers. Anyway.
 
<strong>Hawa Allarakhia ** 08:13
I definitely agree with you. I just every time I get in the car, I say a little prayer that I get to the destination without any incident.
 
</strong>Michael Hingson ** 08:22
Yes, absolutely. So on the reason I asked about your eyesight, of course, is that being born premature, I also wasn't an incubator and did become blind because of that. What used to be called retro retro Fibro pleasure, which has now written up Theo prematurity. And I'm not sure that that's really a whole lot easier to spell, but they changed the words anyway. But so I've I've driven but under the direction of someone else. And I actually had an opportunity a few years ago to drive a Tesla. And the driver was was next to me, of course, but I actually drove a Tesla for about 15 miles down one of the busier roads going from Up Where We Live down toward San Bernardino, and Ontario. So we were driving down a hill, through a pass and so on, but it was a lot of fun. But I think that it will be good when we can really have autonomous vehicles that people can trust, and that are as safe as we really need them to be. And it'll happen.
 
<strong>Hawa Allarakhia ** 09:29
I'm definitely I'm like it. I'll definitely be one of the first people in mind to try that out for
 
</strong>Michael Hingson ** 09:37
sure. And by one it will be interesting to see well so you've come by your desires and interests in education very honestly, because your parents really taught you the value of doing that which is really pretty cool. So you started out by getting a bachelor was in in World Languages, specifically in Spanish, I believe
 
<strong>Hawa Allarakhia ** 10:03
I did. And, you know, part of the reason I did that was actually twofold. At the time, during my undergraduate years, I was actually originally an elementary education major. And I got to the first stage of where we are required to do a teaching classroom internship. And, you know, this is one of those situations where even all the requests for accommodations in the world and, you know, all the written proof in the world who doesn't, you know, put forth the results you would like. So, in that situation, what happened was, I was assigned a first grade classroom with a lot about 20, something six year olds, when I had made a written request, that based on my skills, and experience, I would be more suited to work with older children in either the fourth or fifth grade, and I was requesting this as a type of accommodation so that I could be successful in the internship. And unfortunately, those requests were denied. And without, you know, concrete reason, and I was assigned into this lower level classroom, and, you know, getting little kids to listen to you, whether you're in a wheelchair or not, is quite a task. And, you know, when I brought my concerns to the college, you know, they were just kind of like, there's nothing really we can do, you have to pass. And then when I brought up the possibility of transferring to another campus that is affiliated with the university, and that, where I could move home, to do the internship at my local school, that suggestion was denied based on the difficulty that the supervisor would have to come and observe me. And basically, I was left with one choice, redo the internship in their selected setting at the same level, or, you know, just leave the program. So fortunately, I had been minoring in Spanish at the time. And the difference between a minor and a major at that point was only a few more classes, I believe, to at least four. So I switched my major and graduated when I was supposed to, but, you know, that's just one of life's challenges. And even though I was disappointed, in the end of how the situation ended, it was probably, you know, a positive thing, because when I went into grad school, and, you know, entered my master's in education, I felt like it was, you know, a better fit for me and more of my pace for learning, because I always saw myself as to even when I thought it was gonna be in, you know, K through 12, I always pictured myself at some type of administrator, like a guidance counselor or something like that. So, you know, and I just, I think, in the end, you know, I'm sort of on the path that I'm meant to be on. Well,
 
</strong>Michael Hingson ** 13:37
so you, you got your degree in Spanish, but clearly, you still had an interest in education, because you went off then to what the Sarasota campus. If I'm, if I'm remembering, right, and you got your master's in education? I
 
<strong>Hawa Allarakhia ** 13:56
did. I did. And, you know, my reason for coming to the Sarasota campus was because it was closer to home and I would end the program was online, so I wasn't really required to live on campus or anything like that. And coming home to Sarasota into the Sarasota campus, kind of afforded me like an opportunity to start working in higher education, as I'm currently doing right now. And you know, it's, it's offered me a lot of different experiences. I've worked in the field of admissions, academic advising, diversity inclusion, and currently I work as a graduate assistant here on Sarasota campus in the Office of Research. Well, so
 
</strong>Michael Hingson ** 14:49
how do you think that the the sidelining, at least for a little while of what you had planned that is needing to graduated with a degree in Spanish as opposed to being an education. But and then going back to it, of course, but how do you think that, that them not accommodating your needs and so on, really has affected you and your outlook? Well,
 
<strong>Hawa Allarakhia ** 15:17
I really think it affected me in my look, because, you know, besides the fact that my written requests were denied, I couldn't, you know, I didn't really feel supported by the, what they call the cooperating teacher who I was, you know, and being administered under and, you know, I couldn't, I had this feeling at the end of it, that in my gut that, you know, maybe she'd never come across as, even though she'd been teaching for over 35 years, maybe she'd never come across anyone who had any type of disability, and she just didn't know, like, how to navigate that, and how you know, how to be supportive, and all that kind of stuff. But, and maybe slightly, you know, she had some discriminatory problems with it with me being there. But the problem was, I couldn't actually, you know, prove any of that, and, like, build myself a case to say, all these factors have contributed to the fact that I couldn't succeed in this environment. And, you know, I just, I learned, I had to swallow, you know, all the hurt and difficulty and just say, No, I'm still going to finish, it might not be what I started, but I'm still gonna finish. And I can go back to the thing that I care about most in a different way. And I just had to take time to mourn the loss of the path that I thought it was going to be on, so that I could find a new one. And, you know, I just think that, I hope that you know, now, and there have been other students who might have been in my position, and they've succeeded. So I know that, you know, things are changing. But again, you know, the best way to make change is change it from the inside. Have
 
</strong>Michael Hingson ** 17:16
you had any interaction with her since now going on and getting a master's degree and so on? Or have you been able to maybe have any kind of conversation about that with her?
 
<strong>Hawa Allarakhia ** 17:28
No, you know, that the unfortunate thing about it, I don't, I haven't had that opportunity to have any type of conversation with any of the parties involved. Because they, for the university asked me not to continue communication with the, with the, with the educator that I was entered, supervising, under. And also those individuals who were involved in this scenario, with the university are no longer here. So, you know, that just that hasn't afforded me the opportunity to kind of go back and talk to them and say, Well, okay, this is what you did, but look, where I've ended up anyway, you know, kind of situation, but you know, who knows what the future holds, they might, they might reconnect with me on some other opportunity. And some point or, or not, I'm just, I'm kind of at the point where, you know, that's a part of my story, and it made me a stronger person.
 
</strong>Michael Hingson ** 18:36
Well, and you don't want to take the approach of I told you, so. But rather, you want to progress yourself. And hopefully, the time will come that maybe you can be the teacher to help them better understand, unless they've gained along the way a better understanding, I hear what you're saying about the way it used to be. And now there's a lot more red tape and a lot of rules and so on. But at the same time, there's also in some ways, a lot more access than there used to be. I know my wife was in a wheelchair her whole life and you're using a wheelchair today.
 
<strong>Hawa Allarakhia ** 19:11
So I, I use two types of mobility equipment while I'm here on campus. I use a motorized scooter. And then I also have a manual chair that if I'm with somebody else, then they push that push. I use that when I go out with my parents or when we're traveling, because it's easier to lug that around than a bagel scooter on the plane.
 
</strong>Michael Hingson ** 19:41
Oh, yeah, definitely true. My wife's went to for her undergraduate work to the University of California at Riverside and was very actively involved back in that time when they had the International Year of the disabled and was very involved. advocating for access around the UC Riverside campus where there wasn't a lot of access upfront. And it was pre Americans with Disabilities Act as well. But but she was involved, I didn't have the same kinds of involvement. For me it was more access getting, or getting access to materials in Braille and so on. But she had very physical issues to deal with. And that is, she couldn't get into buildings and so on. And, but she worked through that, and she learned how to negotiate, and to educate, which is something that you're doing and you that you want to do. And that's, that's cool. And now we do have more laws on our side, if you will, than we used to, which does also help. It
 
<strong>Hawa Allarakhia ** 20:48
does. You know, I think, I think the most important lesson that I've learned so far in life is that, you know, there's always room for improvement. I mean, everything has a kid, everything could always be brighter and more improved and more accessible. And, you know, the most important thing is for the people who have the lived experiences to just keep keep sharing their, their stories and their opinions and their voices. Because, you know, no one can stop your voice if unless you let them so that, you know, that's something I always believe in and carry with me every day.
 
</strong>Michael Hingson ** 21:36
Yeah. And that is a wonderful attitude to have, and, and to carry with you. Well for you. So you knew I think instinctively that teaching first graders was probably going to be a challenge for you. My wife did some of that she was a teacher for 10 years. She liked third graders and fourth graders, she wasn't as excited about teaching much older kids because by that time, too many attitudes were developed. And it was harder to sometimes get the kids to do what she wanted. But she always loved teaching, like third graders, she thought that was really kind of, for her the best age to to teach. But for you. It sounds like you had to a degree, the same kind of attitude. But you ended up really advancing that further and going into higher education, who are what really sort of promoted that in your mind. And what caused you to really do that? Well,
 
<strong>Hawa Allarakhia ** 22:36
that's a really interesting story. Because like I mentioned earlier, I really, when I started my undergraduate journey, I really pictured myself in sort of a K through 12 administrative role probably to send a guidance counselor, or what they call the ESC specialist. And that's where I saw myself going. And then when I was in the College of Education at the University of South Florida, St. Petersburg campus, I had this advisor, and she, her name was Dr. Ford. And she was like, unlike any advisor I had met before then she was still supportive. She never pressured me into taking more classes than I thought I could handle. She never like felt made me feel bad if I was having a tough semester. And it wasn't going as well as I had hoped. And she just really stood by me, even after this whole changing majors debacle. She just was like, a big, big support for me. And you know, that, after that whole debacle, I started to think, you know, wait, maybe this is maybe there's a different path for me, maybe I don't have to be in, you know, a K through 12 setting. And I started to think about, you know, the other people that support students in higher ed and you know, and so I was like, well, I could be her, you know, for other people, and I could share my challenges that I faced with other students who have difficulties and so, you know, that's when I started thinking, Okay, I will need to get a master's degree. And then I said, Okay, well, if I, and then, you know, later on, I said, Well, I know people who have done her job and they have a master's degree, but the other part of my you know, vision to getting a doctorate degree actually comes back to my dad, because he is a physician and as a child, I didn't realize the limitations of my disability and I always pictured myself Oh, I'm going to be Just like Daddy, I'm going to be a doctor. And you know, and then obviously, as I got older, I realized that, you know, that path was probably going to be more difficult than I would like. And I found this new path and you know, in in time, I will follow this path and but somewhat, even though in a different field, follow in my dad's footsteps, and because I have a doctorate of my own, you
 
</strong>Michael Hingson ** 25:29
will become a doctor. Which is fine. That's fair. And that is that is really cool. So then you'll have a family with at least two doctors in it. Yes. Which is always good. Now, I will ask the question I started out with earlier, you have now gone to three different University of South Florida campuses, how come switching from one campus to another? Well, what a spiteful question. I know.
 
<strong>Hawa Allarakhia ** 26:00
I mean, it's all about the journey. When I started college, I actually didn't start out at the University of Florida. My first college experience happened at a place called Florida Gulf Coast University in Fort Myers. And I spent two years there and due to medical reasons, I had to come home to Sarasota to recover, recover from a shoulder operation. And after that operation, the people of Florida Gulf Coast, another accessibility issue. The people of Florida Gulf Coast would not let me live in the undergraduate housing, underclassmen undergraduate housing, which had the accessible dorms and facilities, they wanted me to move into upper classmen housing, which was apartment style, and didn't really meet my needs. So instead of getting into this huge argument, and like, you know, fighting a fight, that would probably take more time to win and put education on hold, I kind of reevaluated my situation. And I thought back to all those college tours I'd taken. And I thought where was the other place I thought was really cool. And that's where I kind of thought about the University of South Florida, St. Petersburg campus because it was not as big as the Tampa campus, which serves almost over 70,000 students. And it kind of gave me the best of both worlds, I could get to know my professors, and I could have a comfortable experience living on campus. So that's where I finished my undergrad years. And then when it came time for my master's degree, I looked at staying in St. Pete, but they just didn't have a program that I felt would meet my needs. So when I found the program at the Sarasota campus, I was like, Okay, well, this will be flexible, and I get to go home for for, you know, for my Masters, and that had led me to getting all these on campus opportunities in my current position. And as far as the Tampa campus goes, you know, even though we're consolidated into a single institution, we are still kind of in that infancy, where Tampa is the only campus where they have doctoral programs. So that's kind of how I ended up on all three campuses. And without that experience to say that, you know, I'm, I'm going to be what they call a triple bull, which means you've got every degree level on campus, one of the campuses, um, that's what the people call it around here. So it's gonna be good when it happens. And I'm excited for that day. Whenever that is going to be I can't put a pin on it right now. But I know it's going to be in the near future for sure.
 
</strong>Michael Hingson ** 29:11
It's good to be a gypsy and be able to wander to different campuses. And in reality, of course, you do get different experiences, which is kind of fun. And I agree with you. I did my undergraduate work at the University of California at Irvine, and the year I became a freshman was the first year that campus had a graduating class. So I think there were like 2700 students on campus. It was a very large campus very open, not very many buildings, but buildings that were being constructed. Now the place is crazy. I was there a few years ago wouldn't even know how to get around the place. But there's a lot of value as you said in having an environment where you can really work with professors and meet professors and talk with them and how I have a lot more of a personal experience. And I really value that a lot, too. It's important to be able to have that. Well, so when you were in college, and you had, you had given me this question, what was the lesson that you learned in your first year of college, there was something that must have happened that really helped shape something.
 
<strong>Hawa Allarakhia ** 30:21
Well, that lets it like most people, I started my college career during a summer session. So when you go to when you go to these orientations, there are so many people, and you actually, you've scheduled a meeting with an advisor to, you know, select your courses for this semester, but it's so crunched for time that they kind of pressure you into making certain decisions that if you had a little more time to think about it, you probably wouldn't do that. So what happened was, you know, they said, let's start out with two classes since that summer session. And you know, you want to get those general education requirements out of the way. So I'd signed up for composition one, and I believe it was intermediate algebra class. But I hadn't really had a lot of experience with this condensed learning environment where, instead of having four months to create a complete curriculum, you only had six weeks. So that put a lot of pressure on me to perform, and which raise my anxiety. And that didn't help me in the algebra class. So the lesson I would take from that is, whatever you do, no matter what math class it is, don't take it during the summer, ever.
 
</strong>Michael Hingson ** 31:48
Yeah, it is, it is more of a challenge. And as you said, it is also an issue where you have less time to get things done. I never did take summer courses. But I was in college during Of course, the rest of the year. But I understand exactly what you're saying. So as you went through college going and getting your undergraduate degree and then getting your master's degree, what kind of lessons do you think you learned that will help you going forward? Well,
 
<strong>Hawa Allarakhia ** 32:27
I think the one you know, for both of them. And even right now, while I'm pursuing my doctorate, the one lesson that I've learned is, you know, I need everybody, whatever your circumstances, you need to like, give yourself a break every once in a while, because there's all these outside forces that are already putting pressure on you, whether that's, you know, how much you have to work, and go to school or family obligations, or whatever it may be. But yeah, sometimes, you just need to give yourself a break. If you're, you know, if you'd rather turn in a good assignment that you've done, when you were like, ready and fresh, and you know, have your thoughts as clear as they can be, then one that might not be as good because you did it when you were too tired. So, you know, for those people who think I have to graduate in this certain amount of time. And you know, there's all this pressure that comes from other places, just, you don't take a step back and give yourself a break. I know, you know, there'll be people, whether that's your counselor, or even your friends who say, Come on, let's get done quick, and you know, then you'll get out to the real world. But this is a golden opportunity to learn all sorts of skills, whether they're inside the classroom or outside, and you need to take the time and opportunity to do that because, you know, going learning having this time to gain knowledge is giving me you're never have it again, it's invaluable.
 
</strong>Michael Hingson ** 34:14
Do you do much in the way of extracurricular activities, or did you in your undergraduate and master's programs?
 
<strong>Hawa Allarakhia ** 34:24
So I'm in undergrad while I was. At Florida Gulf Coast, I did participate in what they call Greek life, I was a part of the surety that a family friend was a member of and suggested that I join the first year was really exciting and I made a lot of friends and you know, it was we had all these campus events and I got you know, more comfortable socializing with people and everything and because we were what they call the first inaugural chapter of this organization on the campus, you know, most of the stuff was on campus. So that was fine. And it was fun. And it got me to meet people and stuff. But then the next year, here's where, you know, accessibility and kind of, you know, that kind of thing came into play, we started doing stuff off campus. And that's where I got a little bit uncomfortable with that, because that meant I had to rely on someone to, you know, maybe take me to the event and bring me home. And then I knew there was gonna be drinking involved, or because it was at like a restaurant or bar or something. And I was, I was just not comfortable putting my safety in the hands of somebody else. You know, when I, when I knew we were gonna come home, we and all that, and, you know, I made a conscious decision that, well, because of, for my own good, I kind of need to step away from this situation. And, you know, even if it probably wasn't the best for my social life, I think at the end of the day, it was probably, you know, a good decision in other aspects of my life, because I focused on school and, you know, doing other things. So, you know, but I do, I do think that, you know, that socialization is really important. And, you know, from what I know, now, from an accessibility standpoint, if I were to go back, I would have tried to be more vocal about, you know, making sure that we had, we continue to have more events on campus instead of off campus, so that, you know, other people who couldn't just pick up and go could participate. So yeah, yeah,
 
</strong>Michael Hingson ** 36:56
it becomes an issue. What did you do during your masters? years? Did you do anything in terms of other than studying? Or did you just focus on that to get through?
 
<strong>Hawa Allarakhia ** 37:08
Well, during my master's, because I felt like it was a little bit not easier, but there was not that, you know, you have to be in class in person from this time to this time, what I was able to do, and what I started doing during under during the master's program, and I continued to do to this day, is work on campus. So that's when I started working in admissions and advising. And, you know, and those are the experiences that brought me closer to the student and you know, and a different type of interaction, because you're interacting with people who are already attending the university, but you're also interacting with people who are thinking about attending the university, and you can share your experiences. And you can kind of be that those eyes and ears for the people who don't, you know, are thinking about where they want to take their education and career and life. Well,
 
</strong>Michael Hingson ** 38:15
you have talked a lot about the whole issue of persons with disabilities and so on. So I want to really focus on that a little bit. But first, you graduated, you got your master's degree, and then what did you do? Because that's now been five years. Yeah,
 
<strong>Hawa Allarakhia ** 38:35
so I graduated with my master's degree in May 2018. And after taking a short three month hiatus, I jumped right into pursuing my doctorate. So since the fall of 2018, I've been pursuing my doctorate right now, I just received permission from the dean to for them to assist me in distributing my instrument. So graduation survey, which is my instrument graduation is going to be shortly I can't put a date on it right now. But I'm hoping that it's gonna be, you know, within the next at least two or three semesters, I hope. So. After that, who knows where life takes me, I'm really into doing other things. I love traveling. So I'm hoping that once this school is kind of no longer a permanent part of my life, that you know, my family and I can do more traveling.
 
</strong>Michael Hingson ** 39:45
You've been all over I think you said every year, every continent except Antarctica. Yes.
 
<strong>Hawa Allarakhia ** 39:51
So that's, you know, that's one of the things we love to do as a family and my parents have been fortunate enough that they Have I let you know, the fact that we have to lug around all this mobility equipment stop us from seeing the world. So it's definitely one of the things that we do as a family for fun. And, you know, I'm definitely looking forward to doing more of that.
 
</strong>Michael Hingson ** 40:16
Of course, you've got, in some senses, the advantage of using a manual chair and somebody pushing you. But obviously, you've seen a lot of inaccessible places.
 
<strong>Hawa Allarakhia ** 40:26
Yeah, so um, I have and, you know, I've seen a lot of other interesting, I just came back from Norway a couple of weeks ago. And while I was there, I saw this individual, they had this, they turned their manual wheelchair into a motorized one, because he had this attachment, it kind of looks like a bicycle, like a bicycle handle that attach your, the front of your wheelchair, and it's a little it has a little motor inside. And then once you attach that to the wheelchair, and you use the controls, your, the wheelchair actually becomes motorized, like a little scooter.
 
</strong>Michael Hingson ** 41:14
Yeah, my wife had one of those for a while before she started full time using a power chair.
 
<strong>Hawa Allarakhia ** 41:22
Yeah, so I thought that was really interesting. And, you know, I'm definitely interested in exploring different, different things like that, as we, you know, travel more and all that kind of stuff. So, but it's always a good time to take a break kind of gives us opportunity to switch off and just spend time together as family,
 
</strong>Michael Hingson ** 41:47
which is also important to be able to do, your family has been very supportive.
 
<strong>Hawa Allarakhia ** 41:52
They have, I wouldn't be where I am without my parents or the rest of my extended family. They're always supporting me with whatever I want to do. You know, besides, well, you're in a doctorate program there. Once you finish the coursework, and you start doing your research. And your there is a lot of waiting, because you're waiting for feedback from a faculty member. And they might be working with like, at least 15 other students. So what I've been doing, since during those waiting periods are is writing lots of articles. And I'm trying to sort of build my, I'm trying to build my freelance portfolio. So I'm always looking for opportunities to write about diversity, inclusion, accessibility, and I'm even in the throes of outlining, ma'am, more based on essays that I'm writing right now, so those are the things I'm doing outside of like my current position at the University and school,
 
</strong>Michael Hingson ** 42:58
what do you do at the university? What's your job?
 
<strong>Hawa Allarakhia ** 43:00
So right now, I serve as the graduate assistant in the Office of Research, and I'm in charge of all our student programming. So I facilitate and plan and run our annual undergraduate and graduate research conference in the spring, I assist my boss in facilitating a workshop for graduate students about grant writing, and then in the summer, because she also does a workshop for faculty. I help her with that. So I do the some of the course design, I do the group some of the greeting, and I kind of just run and plan all the other events that we have going on in our office on campus.
 
</strong>Michael Hingson ** 43:55
It sounds like you have a pretty supportive environment right now, though.
 
<strong>Hawa Allarakhia ** 43:59
I do. I do. But I'm excited for what the future holds and who knows what other opportunities will come knocking?
 
</strong>Michael Hingson ** 44:08
Well, yeah, that's gonna be an adventure, isn't it? What do you in terms of your own thoughts, at least at this point, what do you want to do once you get your your doctorate? So in
 
<strong>Hawa Allarakhia ** 44:20
terms of what I really would, the path I'm seeing myself go on, is really heading back to the heading back to the classroom setting and hopefully, you know, teaching some courses that have to do with accessibility and education. And also, you know, there's also a lot of, you know, with all the legal stuff going on, there's also a lot of new contacts to that. So, you know, I'm hoping that in the in the next few searches section of my life, you know, I get to impart My wisdom and knowledge on other on fellow students. And in terms of accessibility and navigating college as a student, you know, I'm because I have a really unique opportunity here at the university, I'm gaining a doctorate in education, which focuses on program development, it means that the courses taught in the program are really kind of where they build their own, you build your own pack. So, you know, there's always new courses in development with the program. So I'm not really sure what type of courses I'm going to teach right now. But I know that the relationships I've built right now are gonna help me figure that out.
 
</strong>Michael Hingson ** 45:49
Well, you are, it sounds like you want to stay in higher education, though, as opposed to going back down and teaching younger teaching to younger students?
 
<strong>Hawa Allarakhia ** 45:58
I do, I do, because I've spent a lot of time here. And I think that the lessons that I've learned as a student, and in my work positions have just given me a really good per view of the struggles that people face and how they can overcome them, regardless of their disability or any challenge they have on their plate.
 
</strong>Michael Hingson ** 46:26
What do you see is maybe some some critical issues that need to be addressed or challenges that exists today, in the whole field of higher education? You
 
<strong>Hawa Allarakhia ** 46:37
know, I think our biggest challenge that we face right now is the stifling of diverse opinions and voices. Because especially here in this state, we are, we're if you don't, so here's what I don't understand about the context of how people view diversity. So if certain people view diversity as a positive thing that, you know, all, there are aspects of a person's personality and culture and everything that makes them them is so important to, to realize and recognize, while other people view highlighting those diverse aspects of a person as not positive, because it puts down what they consider the, you know, the status quo of how society should view people. So I think, you know, I think our major issue across higher ed, is to make sure that the, you know, all those diverse communities and even minority groups is to support their voice and make sure that, you know, they are they continue to be heard and grow and not to stifle that and kind of, you know, put them in a box and lock them away. We've already been through all that kind of stuff. And right now, I kind of feel like we're cycled, circling back to a time where I don't think anyone would be comfortable with where, you know, and back into the 50s, and the 60s, and all that kind of stuff. So I'm really doing my absolute best to raise voice when it comes to accessibility and all sorts of issues, because it is feeling kind of stifled at times.
 
</strong>Michael Hingson ** 48:35
We've been watching on the news, I know out here, we have certainly seen on the news about all the things going on in Florida and the governor talking about not funding diversity and so on, does that affect persons with disabilities as much as it appears to be affecting other groups as well?
 
<strong>Hawa Allarakhia ** 48:55
I think it does, because, you know, I think it does, because people, you know, people see that. So people see that, as you know, as a part of that. It's not officially a part of diversity, but it is in in a lot of contexts. And you know, I think where because it's not just it's not just stifling about diversity, but when it comes to accessibility, it's like, Well, it sounds services or, you know, some buildings are are already accessible, why do we have to make them better? So, that's where I think, you know, that's where I think this is, like less, that's where I think people are kind of taking advantage of the situation where they're saying that people it's already good enough, it doesn't need to be better. So and in some cases, you know, kind of take Your way those services and stuff like that. So I just think, you know, it is, it is a continuous battle that's happening here. And you know, there are people fighting for those rights every day. And you know, there are people who, but eventually, I hope that you know, the people who are in charge, you're gonna see that it's there. I think, honestly, they're only some of the people who are trying to stifle these voices, they're just doing it for their own benefit and out of fear. So that's where I think, you know, all this is coming from, from a place of fear.
 
</strong>Michael Hingson ** 50:41
I think there's a lot of truth to that, that it's fear, it's not having a good education about it. And I would hope that with voices like yours, there, there will, we will be able to start to see some change, because it is an is an issue. And you said something just now that was very interesting, I gather that accessibility is not considered part of diversity in Florida. So
 
<strong>Hawa Allarakhia ** 51:07
it's not that it's not considered but, um, you know, it's not, it's not it's all it's not an official part of the P i acronym. It's a it's an official part of the acronym, if you know what I mean.
 
</strong>Michael Hingson ** 51:24
Yeah, well, the acronym of diversity, equity and inclusion. I've talked to a number of people on this podcast and and when I asked them to define diversity, they do provide definitions, and very rarely do they include disabilities at all. And I point that out, and they say, oh, it's, well, it's an equity or, or something like that? I think
 
<strong>Hawa Allarakhia ** 51:48
they can. So I think a lot of people are of the opinion that it's, um, you know, it's kind of it's there without it having to be stated. But the thing is, I think that people who I think that's part of the problem, where because it's not officially embedded within that acronym, I think it kind of it kind of, it kind of acts as it acts almost invisibly, and it's only brought up when you say, but what about accessibility? And they're like, oh, yeah, okay. We know so well, now that you mentioned it. Yeah, yeah, exactly. Now that you mention it, yeah. But
 
</strong>Michael Hingson ** 52:35
they didn't think about it before, which is really part of the issue. And that's what makes it so frustrating. Do you think that that also plays into what you talked about before the whole fear concept? It
 
<strong>Hawa Allarakhia ** 52:47
does? It does. I do, I do think it plays into the fear concept. But here's the thing that I think also plays into the here concept, because I feel like it still in today's society, we are still, we're still, you know, tucking away, or we're still T people are still teaching their children that, you know, if they, they, they shouldn't, you know, pursue interactions with individuals with disabilities. And you know, that people with disabilities are should sort you know, could should sort of be in the shadows, I think that is something that still deeply ingrained within society, that the only thing that's going to change that is people just keep talking about it and raising awareness and that kind of thing. I don't, that's the only thing that's going to change that because I think, you know, ableism is still deeply deeply involved in the culture of society, across the world, and across the nation, I think it's still deeply embedded in society. And the only way it's going to change is that people just keep talking about it, and your podcasts are doing one of those things. Well,
 
</strong>Michael Hingson ** 54:15
thank you. I do believe that it's all about the conversation. And we we don't get included in the conversation very much, even though the whole category, if you will, of persons with disabilities, according to the CDC is somewhere close to 25% of our population. Now, it's a fractured community because there are so many different disabilities and there isn't necessarily a lot of have a point of view of commonality, which maybe needs to be a little bit more brought to the forefront. But still, the bottom line is that it's a very large minority, and we don't see people Dealing with it, we don't see people, including us in the conversation. And it becomes very unfortunate when that occurs.
 
<strong>Hawa Allarakhia ** 55:08
Yeah, I just think that, you know, include being included in the conversation is first step, and then, you know, bring, bring brought to the table to be part of the discussion and the building of solutions is really, and content is really the forefront of, you know, where people who were voices for accessibility and disability aren't need to put, continue to push and go. Because, you know, being having the opportunity to turn those voices into action is really the key to true change.
 
</strong>Michael Hingson ** 55:53
Yeah, absolutely. So, as we move toward wrapping this up, when I really appreciate all your time, but what kind of advice do you have for people, both people who have disabilities and people who, who don't happen to be themselves as having disabilities?
 
<strong>Hawa Allarakhia ** 56:14
Honestly, my number one piece of advice to anybody, whether you have a disability or not, is just just keep going. If you have a goal in mind, and, you know, you want to achieve it, keep going. All the people in the world can tell you, it's not possible, or you know, you can't do it, but you're the only person who can know what you can what you're capable of. So just don't sell yourself. Sure, you know, that's something that's something that I've struggled with, and I continue to strive to do. But at the same time, when if you're striving person, per opportunity, and you just keep hitting roadblocks, you know, try to find new parts and avenues. But, but at the same time, be willing to listen, and you know, sometimes you have to your circumstances are out of your control and sound. And it's important to realize that you can't, you can only do so much to change people's perception of you. And if they do, if they don't change that perception, that's not your fault. That's their fault.
 
</strong>Michael Hingson ** 57:42
There's only so much you can do. Yeah, and you're right, you don't necessarily have control over what happened to you or some of the circumstances that you face. But you always have control over how you deal with it.
 
<strong>Hawa Allarakhia ** 57:55
Exactly. Exactly. 100%. And
 
</strong>Michael Hingson ** 57:59
that's what's really important. Well, I want to thank you for being here with us today. If people want to reach out to you and maybe talk with you or learn more from you, how might they do that? So
 
<strong>Hawa Allarakhia ** 58:12
everyone, um, you can reach me on LinkedIn. And I'm, you know, I'm trying to build a base of communication. So I'm happy to chat with anybody about anything related to di accessibility. If you've got some opportunity, you think my fit my area, I'm happy to talk anytime. And you know, LinkedIn right now, I'm really heavy into LinkedIn. So that's my best form of communication.
 
</strong>Michael Hingson ** 58:44
How do people reach out to you on LinkedIn,
 
<strong>Hawa Allarakhia ** 58:47
so they can send me a private message, or they can also send me a connection request? And that usually, those are the two forms that I'm aware of people getting in touch via LinkedIn. So
 
</strong>Michael Hingson ** 59:03
what's your LinkedIn name? Or how do they reach you? They just spell it.
 
<strong>Hawa Allarakhia ** 59:08
Yeah, if they search for me, my first name is H A W A. And my last name is A L L A R A K H I A. Just
 
</strong>Michael Hingson ** 59:22
like it sounds Hawa Allarakhia. And so it is easy to find her. And it is, as I said, just like it sounds. Well, I hope people will reach out and we really wish you a lot of success. I would like it a great deal. If you would, please stay in touch. I would like to do that as well. We want to hear more about adventures that you have and as you progress, how things go and you're always welcome to come back here to unstoppable mindset and chat some more. So I hope we can do that. Absolutely.
 
<strong>Hawa Allarakhia ** 59:55
It was my pleasure. Thank you so much for this opportunity. I hope you have a good afternoon. and well
 
</strong>Michael Hingson ** 1:00:00
and I hope all of you out there listening will reach out to Hawa I would also appreciate if you'd reach out to me I'd love to hear from you. Love to hear your thoughts. Please feel free to email me at Michaelhi m i c h a e l h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, which is www dot <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. That's Michael Hingson m i c h a e l h i n g s o n. Also, as I asked every week and will continue to do so please give us a five star rating for our episode and our discussion with Hawa today. I think it's been great. I learned a lot and I really appreciate and value the insights that she's given us. So please give us a five star rating. I'm sure that how I would appreciate it as well. And again, reach out to her. And again one last time Hawa really we very much really appreciate you being here with us today and hope that we get a chance to chat some more in the future. Absolutely.
 
<strong>Hawa Allarakhia ** 1:01:02
You have a good afternoon
 
</strong>Michael Hingson ** 1:01:10
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Student and Educator with Hawa Allarakhia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cc3fdb3e-7445-46de-be91-b6c44dea3bc0.mp3?source=rss&amp;ext=asset.mp3" length="38826563" type="audio/mpeg" />
<itunes:episode>178</itunes:episode>
</item>
<item><title>Episode 177 – Unstoppable Entrepreneur Teacher and Unstoppable Mindset Advocate with Prince Khan</title>
<guid isPermaLink="false">https://pinecast.com/guid/0906ee65-fc7c-4e32-9589-998127335fd9</guid>
<pubDate>Tue, 07 Nov 2023 12:00:43 -0000</pubDate>

<itunes:duration>01:06:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3c06f7de-07c1-4480-8a53-24ac962874a4/UM177-Prince_Khan-Coverart.jpg" />
<description><![CDATA[<p>Prince Khan is all the above. Although he started out quite slow in school, he flourished in college. As he will tell us, in college, he decided to master his own lack of self-confidence and work at succeeding. He says it was his “unstoppable mindset” that saw him through.
 
Prince refers to his personal unstoppable mindset many times during our conversation. This is not something I even knew he was planning. You will hear for yourself that he believes we all can develop an unstoppable mindset and he will tell us how we can make this happen.
 
After college, Mr. Khan began working for a company first briefly in sales and then in other more business-related capacities. As he will describe, in college he discovered not only that he had an aptitude for business, but he actually liked the subject.
 
After working at a company for five years he began teaching entrepreneurial concepts to others, especially in the small business arena. You can hear the passion about this in his voice. Prince offers us many invaluable life lessons we can all use in our business, life and personal worlds.
 
 
<strong>About the Guest:</strong>
 
Prince Khan CITP|FIBP is a Business Consultant with the Halton Region located out of Oakville, Ontario. Collectively over the past 10 years, Prince has worked for a small business, run his own business, and advised countless small businesses on strategies
on how to improve their operations, marketing, financials and more. He currently works for the Halton Small Business Centre/ Global Business Centre, where he provides advisory services on business start-up, domestic expansion, along with supporting companies look at opportunities to scale their business globally.
 
In terms of education, Prince is currently in the final stages of completing his Master’s Degree at the University of Waterloo in Canada where he is pursuing his degree in the Master’s in Economic Development and Innovation program. Prince went into this program with a passion for wanting to grow local economies, and understanding how the world can develop sustainable communities which drive local jobs, and investment. Joining the school of environment, and this program was a big step for Prince, who struggled academically early in his life. He proved himself and overcame his self-doubt by finishing with an 88% GPA in the program.
In September 2021, Prince joined the University of Guelph-Humber out of Toronto, Ontario as a Sessional Lecturer teaching courses on entrepreneurship to third year business students pursuing their business degree. Prince has always had a passion to teaching, and mentoring others and is consistently looking for ways to help those in need. Becoming a lecturer at a University was a big dream he had in his late 20’s. After being rejected for a number of programs in the Masters of Education program, he thought his dream was over. Luckily for Prince, he was able to connect with an individual who he had a lot of respect for who offered an opportunity to teach at Guelph-Humber without a Master’s degree, and help his dream become a reality.
 
In his free time, Prince loves to volunteer for local not-for-profit groups and present on various topics of interest. He has a passion for helping others succeed, and does this by motivating and inspiring others to develop a mindset that can help them overcome the mental barriers that hold them back.
 
 
<strong>Ways to connect with Prince:</strong>
 
LinkedIn: <a href="https://www.linkedin.com/in/ecdevprince/" rel="nofollow">https://www.linkedin.com/in/ecdevprince/</a>;
Instagram: <a href="https://www.instagram.com/ecdevprince/" rel="nofollow">https://www.instagram.com/ecdevprince/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome to another episode of unstoppable mindset. Today, our guest is Prince Khan, who lives up in Canada. In Ontario, as I recall, he is a business professional, he helps a lot of people who are in the business of being entrepreneurs or who want to be entrepreneurs, and does a lot of interesting things from what I've read. And I'm not going to give it away because it's more fun to let him talk about it. But Prince, I want to welcome you to unstoppable mindset. And thank you very much for being here.
 
<strong>Prince Khan ** 01:54
The pleasure, Michael, thank you so much for having me.
 
</strong>Michael Hingson ** 01:56
So I love to start by asking people to do something that you had suggested that you wanted to do anyway. And that is to tell us about the younger Prince growing up and where you come from and all that sort of stuff. Absolutely.
 
<strong>Prince Khan ** 02:10
So we emigrated to Canada in 97. I remember it's August and it was early August, around I think I was fifth or sixth. And we had come to Canada with about $10,000 in our pocket. And where did you come from? We came from Pakistan. Okay. Yeah. So we thought about the Canadian dream. And my dad had really had high ambitions of coming to Canada and finding a job in engineering, which he specialized in back in Dubai, Abu Dhabi, as well as Proxxon. We came here and we were struggling. And we were living in poverty like conditions for the longest time. And my dad was struggling to find a job we ended up my parents ended up working in factories, my brother ended up having to move further out to try to secure some rent for the family. So it was challenging times when I was younger. And one of the things that I remember is, we couldn't afford to really focus on my education, or like my entertainment. And majority of the time, I was really just on put on the side. And I really struggled growing up and going to school. I know if I was in grade six, I was reading reading at a grade three level. And it was quite the challenge and growing up, it's it was so difficult. But now that I'm 32 years old, I've actually completed my master's, I teach at a university. I also provide a lot of small support to startups and entrepreneurs within the local community in Ontario. And I've really come far from where I really thought it could have been when I was younger. Well, what
 
</strong>Michael Hingson ** 03:54
do you think the reasons were that when you all came over from Pakistan, and clearly with some very high hopes? Why was it such a struggle? In the beginning? Do you think the
 
<strong>Prince Khan ** 04:06
thing is, I think coming to a new country, the integration piece of new immigrants and even refugees, it's quite difficult because a lot of people don't see your experience from back home as relevant experience in the country that you come to. So when my dad came here, even though he had years and years of engineering experience, they still didn't take him because number one, his age, he was over 50 years old. And two, they didn't see his international experience as relevant Canadian experience. So the problem was that because they didn't see that he couldn't integrate well into society. So we ended up doing a lot of labor jobs. My mom never worked in her life, but she had you under working in a factory alongside him just to make things meet up the or make our financials meet at the end of the month and pay our rent and try to just survive. Did
 
</strong>Michael Hingson ** 04:55
he eventually or did they eventually kind of break through the barrier and did he ever get it? tends to go back into engineering.
 
<strong>Prince Khan ** 05:01
No, he did. And unfortunately, he ended up doing security until he retired. But fortunately enough for his kids, me, my brother and my sister, my sister became really big in real estate, my brother ended up working for a large bank for about 25 years now. And I teach now I worked for the government. So the kids were able to get established. And there was an interesting point one of my co professors made when I had a conversation with him. He said, um, generation 1.5 generation that doesn't get all the benefits, but still get some reward from the aspirations of the first generation.
 
</strong>Michael Hingson ** 05:38
Your brother and sister are older than you. Absolutely,
 
<strong>Prince Khan ** 05:41
yeah. 11 or 12 years old, my sister is 10 years older.
 
</strong>Michael Hingson ** 05:47
Yeah, it seemed like they were older since he's been in the banking industry for a long time. And she's been successful in in real estate, but you're getting there too, which is also important. But it is so sad that you had to experience or your parents had to experience not having any real level of acceptance for their international experience. And it's not exactly the same. But I know for me as a person who is blind, we get when you can either say diminished or demeaned or just negated a lot, simply because people think that eyesight is the only game in town. And it's so unfortunate that, that people do that. And I have yet to really figure out how to break through that. I think we're, we're talking about it more. And I think that's part of the conversation. And I would hope that people in Canada might think of future immigrants as being a little bit more able to be part of the culture, then maybe what happened was your father's generation. Correct.
 
<strong>Prince Khan ** 06:54
So there is a little bit of better education now that's coming across. In Canada, specifically, they're they're certifying engineers a lot more quickly. Doctors, same thing. So they realize that they brought in all these people with all these expertise, but they're all doing labor jobs. And unfortunately, we have all this talent, but that talent is going to it's not it's going to waste at the end of the day. So the Kenyan government has kind of figured it out that let's let's try to certify these individuals as soon as possible so they can get into the workforce and add to our professional economy.
 
</strong>Michael Hingson ** 07:28
Yeah, that's really the issue. And if there are certifications and programs that they have to go through, then Okay, great. But let's do it correctly. Yeah. And well, so again, I hope that in the future, maybe we've learned some lessons. I know, we've heard down here some news about some of the struggles of, of indigenous personnel up in Canada, whose children were sent to schools and taking completely out of their homes and all the challenges and horrible things that happened with that. We've, we've all had very funny illustrations and examples of where people aren't really using their vision or their imagination very well. I mean, vision in the sense of intelligence and imagination.
 
<strong>Prince Khan ** 08:19
Correct? Yeah. So at the end of the day, you have to realize that there are, there's more to society than just what's out there. You need to be inclusive, and understand the diversity of what makes your country so unique. And make sure that you're accounting for everybody that lives within society. Why
 
</strong>Michael Hingson ** 08:39
did you have a lot of challenges with reading and so on? Growing up, do you think?
 
<strong>Prince Khan ** 08:45
Number one, I didn't have interest. I didn't care. I remember, I don't tell my grade six teacher this, but I remember read a lot of my books. He read the books, he did the analysis. And, you know, whenever we would have these reading circles, I would have no idea what's going on. Because I didn't read those books. I didn't write my papers. So I really tried to wing it in the sense that I tried to fake it till I make it. And I realized that I failed at that relatively quickly. Because when we came into those group circles, and we were talking about, you know, what was the main message that we received and the chapters that we had to read, I would never really have any response. And the teacher would get us like, Did you not get the book EQAO or any of those, those sort of things where we were tested. I was always a C to D student and never could get B's. If I was lucky, I may get one or two b's. But majority of the time education was just not my priority. And I always found it to be at the very end of of whatever I like to do. And I was like to hang out with my friends. And that's all I wanted to do. It might have come from the fact that my parents couldn't really give me that education or that that handholding because they themselves were struggling
 
</strong>Michael Hingson ** 09:59
what turned into Around
 
<strong>Prince Khan ** 10:02
the unstoppable mindset. So I realized eventually, once I graduated high school, that I had to make something of myself because at a certain age, you reach a point where you have to make these life decisions. Do you really want to spend the rest of your life doing absolutely nothing? Or do you want to spend your life making something of yourself. So when I got into college, that was my first drive and my first ambition. And as I told you, I struggled with education. But in college, I was able to get a good, good grades, and I was able to actually succeed, it got better. And my undergrad even though I was still scared and nervous, I still found it to be challenging, I still came out with a high ranking in terms of my grades. And then recently, I just did my masters. So I just completed the full 360 In terms of education. And I got the best grades in my master's program only because I learned from those pillars that I had built. And it was that unstoppable mindset, I knew I could do better and better and better each time. So I built those pillars of success and eventually get to get where I am today.
 
</strong>Michael Hingson ** 11:09
So what degree did you get for your Bachelor's in your masters?
 
<strong>Prince Khan ** 11:13
So in my Bachelor's, I did my undergrad in business, more specifically management. And then in my master's I did in an economic development and innovation, where we look to support communities in terms of investment, attraction, expansion, retention, as well as entrepreneurship and small business.
 
</strong>Michael Hingson ** 11:30
What made you decide to go into business?
 
<strong>Prince Khan ** 11:34
Initially, I didn't really see much skills for myself, like, I'll be honest with you. I like I didn't really see myself in sciences, I didn't really see myself in art. I think I almost failed art in grade nine. So I realized very quickly that art was not my thing. But business was something that was more generic. I was like, Okay, let me go in. Let me let me try it out. See how I'll do. I was very nervous because going from high school to college, in any capacity is very nerve wracking. But I went there, and then ended up enjoying I took finance when I went to college. And then once I graduated MT University, took business there in terms of management. But what drove me there was the fact that it seemed like an easier option, compared to a lot of other things out there. And I just wanted to explore it to see if it's something I liked. And fortunately enough, it was something I really thrived in. And I ended up doing as a full time thing in terms of my career.
 
</strong>Michael Hingson ** 12:32
Did you think that maybe business was just going to be sort of slam dunk and easier to do not approach it that way at all, compared to like science and so on? Because obviously, it sounds like you had some fears and some concerns and so on? Did you just think business was going to be easier? It's just, you were nudged to go
 
<strong>Prince Khan ** 12:50
that way? Yeah, so my mentor, originally was my brother. And he said, You know what, the entire family has been in business, my brother's been at the bank isn't once you just try it. If you don't like it, then you can always pivot and change afterwards and get into something else. So I was like, Sure, why not. So I just gave it a shot. And I realized, once I took the finance program at the College, that business was something I actually was good at. I failed in school, in high school and middle school and elementary because most of the courses I was taking weren't really related to what I enjoyed. So when I got to college, I actually enjoyed studying because it was more related to some of the things that were specific to something that excites me, something that's a little I'm a little bit more passionate about. And that went into university as well as my mat and Master's program.
 
</strong>Michael Hingson ** 13:40
So you really liked the theory, it just really clicked with you. And there you are.
 
<strong>Prince Khan ** 13:47
Exactly. And if it didn't click with me, then I would have realized very quickly that I need to pivot into something else. But I really find it exciting, I really found it to be something that I could use in my practical life. So that's why I decided to pursue it. And
 
</strong>Michael Hingson ** 14:00
that's really the important thing, right? I mean, it's all about finding something that you not only discover that you're good at, but you discover that you really like and that you can make practical use of which is always a good thing. It doesn't really get a whole lot better than that does it?
 
<strong>Prince Khan ** 14:18
Yeah, you have to enjoy what you do, right. And you have to enjoy what you study if you're taking a degree just because your parents are telling you to take a degree. And you don't really want to do it because it's just not something you're passionate about or you really enjoy, then you shouldn't be getting into something that you're not going to find value in the future. But if you genuinely enjoy it, if you genuinely want to learn at that point, education becomes a huge piece and then you try to figure out what is it that you really enjoy as an individual? Yeah.
 
</strong>Michael Hingson ** 14:47
So you went ahead and you got your business degrees. And did you have any thought as to exactly what you were going to do with them while you're going through it? Your whole college program or what?
 
<strong>Prince Khan ** 15:03
I had no idea. So when I finished my finance diploma, I'm like, Okay, I'm gonna get a job in accounting somewhere. And I remember I was being hired for a job by this entrepreneur named Steve Ostrovsky. He was he became a great, he became a great friend of mine. And I remember during the interview, he's like, okay, you've been, we've called you in for the council receivable Accounts Payable position, but I just want to let you know that the position has already taken, here's a sales job, you go do it if you enjoy it, and you can stay with the company. So it was a complete pivot. But you know, one thing I really admired about Steve was that he led me into the company, I did a job that that I hated for three to four months, only to get promoted to being the central person of that company, and then being able to really learn about entrepreneurship. And that's where a spark really came for small business. And when I worked at my company, and in Milton, Ontario, it was just so fascinating to learn about all the different facets of business from logistics, supply chain, Accounting, Finance Administration. And at that point, I knew that entrepreneurship was something that I really wanted to pursue.
 
</strong>Michael Hingson ** 16:11
And what exactly does that mean? What did you want to do with it?
 
<strong>Prince Khan ** 16:16
Coaching, advising, or running my own business, I knew I never wanted to work for a large corporation, I knew I didn't want to work for a big five firm of any sort. I wanted to work for a smaller company, because I knew smaller companies face a lot more challenges with respect to sustaining the organization, and always wanted to be that pillar that could come within an organization and help them grow to the level that they want to. So when I joined the city, and I joined the region, from a government perspective, the services we provide, they're absolutely free. And I'm able to go out there and support all the entrepreneurs and all the small businesses. And the benefit I get from it. It's not a monetary, it's more the respect and the passion that I see from these individuals. And I absolutely love what I do just because it drives me everyday to see their success. And
 
</strong>Michael Hingson ** 17:05
the the emotional rewards have you actually seeing success in your success comes from seeing at least in part success of others. Absolutely.
 
<strong>Prince Khan ** 17:17
That's what I enjoy more than seeing myself grow, to be honest with you, I love seeing others succeed, because allows me to be that back bone when I say you know what I was able to help them get to where they want to be. So in a way, it's kind of like life coaching, but for small business. So I've thoroughly enjoyed it. And from when I did my masters, I realized that I was in the right field, I knew I found my passion. And I knew I found what I was driven to do in my life.
 
</strong>Michael Hingson ** 17:43
Now you had an interest, I believe in wanting to be an educator, and that didn't work out well. For you. Initially,
 
<strong>Prince Khan ** 17:50
yeah. So I remember back in 2017, I applied to a number of different masters of education programs, because I wanted to be a teacher. And I struggled initially, because a lot of the programs rejected me. And I remember I used to sit at the table and look at the projection paper and say, No, I don't think this dream is ever going to become a reality I don't think I'm ever going to be able to teach. This is coming from someone who absolutely hated education, to going to loving education to the point that he wants to teach. So when I was staring at that rejection letter, I'm like, No, this, this rejection means I gotta try harder. And eventually, I got an opportunity to teach, but it was through a referral. And we were able to make it work. And I was able to find my passion. But if I decided to just give up and say, You know what? Teaching is not for me, people keep rejecting me, I would have probably not taken another opportunity. But even though all the odds are stacked against me, I still decided to do it. And I proved myself over and over again and now have become a solid pillar in this the institution that I teach and where do you teach? So I teach at the University of Guelph located out of Toronto, Ontario.
 
</strong>Michael Hingson ** 18:57
Okay. But the but the issue is that you, you got into it in a sense and a little bit different way, because you went to work for a company, you developed a lot of experience at that company, you learned about entrepreneurship. And somebody finally saw that, well, maybe Prince has really got something that we need. Yeah.
 
<strong>Prince Khan ** 19:22
And he doesn't need a master's of education to do so. Right. Prince has got that drive.
 
</strong>Michael Hingson ** 19:28
He got a master's and it's in a different field, which makes it all the more valuable in a way. Yeah,
 
<strong>Prince Khan ** 19:33
the Masters came after. That's the funny thing, right. I didn't have my masters when I started. Yes, no, it came afterwards. And it was really because one thing that I want to let everyone on the podcast know, the more you give back, the more you see in return. So students were a part of this program called DACA, which is basically a business competition for students. And I was heavily involved in the DACA competition with the students and mentoring and training a lot of these students at the University and a lot I then went on to win top three placements. And then the program had saw this and you know, he was like, wow, like, when are you going to come and teach? Are you able to teach? And I said, Absolutely, if you give me an opportunity, I will. So we figured a way around it. And even though I didn't have my masters, I was able to get into it. So if I had just said, You know what? I don't want to help anybody, I am so rejected I, I don't care about getting my masters anymore, I would have given up, right? But that's not me. I'm the type of person that's going to figure a way around it. So my way around, it was how do I volunteer my time? How do I give back to the community? How do I show myself my self worth to the people and the right people that will get me in positions where I need to be?
 
</strong>Michael Hingson ** 20:45
And to yourself? And to myself? Exactly. Which is definitely a part of it? Because if you're really not convinced about yourself, then how are you going to convince anyone else?
 
<strong>Prince Khan ** 20:56
Absolutely. So the confidence factor has to really be strong. And you have to be confident that you can pull through regardless of how many times you get rejected, or how many people say no.
 
</strong>Michael Hingson ** 21:07
Do you have any notion of why you got so many rejections? Did you ever ask anyone or try to get some feedback about what was really going on?
 
<strong>Prince Khan ** 21:16
No, because rejection is you know, when when people get rejected, they, they automatically assume they're not good enough, right? And I realized to actually over the over the past two, three years, that rejection is sometimes a good thing. Because it makes me realize that it's not that you're not good enough, it's just you maybe have made a mistake, or maybe you didn't live up to that expectation of what they were expecting, right. And I'll teach you to be more humble. Because if you think that you can get any job you can, you can get into any position because of all your the experiences and the knowledge that you have. There's people out there, they're always going to be better than you. Right and getting rejected doesn't mean that you're bad, it just means that somebody out there was better than you. So you just want to learn from those experiences. So nowadays, what I'm doing is I'm going back and saying, No, that's perfectly fine that you rejected me, I'm happy that you found someone that you know, fits your organization, or fits what you're looking for. Where did I go wrong? How can I improve myself? So I've learned to become more humble, through rejection. And that's one of the key skills you need. Rejection is actually becoming a skill for me now. Because with rejection, you learn and you learn and then you succeed. And
 
</strong>Michael Hingson ** 22:29
that's why I asked the question, I was just curious what you do, because you have grown a lot if you went back to investigate with any of those people, what their thoughts were, whether they would even remember about why they rejected you. And clearly, if you have faith in the system, you're going to believe that they've rejected you for reasons. But sometimes knowing those reasons can be valuable to absolutely,
 
<strong>Prince Khan ** 22:56
and I encourage everybody who's ever been rejected to find out why don't take it personally, but find out why. And I've learned recently, like I said that, to find out why you failed, or why you struggled or why you didn't get something that you really wanted. There's no harm in that. Right? You're you're learning from that experience, and then you're going to take it and you're going to move on. And then you're gonna do better next time, because you've taken that knowledge of why you struggled or why you didn't do the way you want it to do. So.
 
</strong>Michael Hingson ** 23:26
There you go. So the fact is that we focus too much on this whole concept of failure. And I agree with the people who say failure isn't really not only isn't a bad thing, but failure is just an opportunity for you to learn how to advance and grow and maybe do it better the next time. It's not a bad thing at all. And we shouldn't consider it a failure. You know, for years. It's a little unrelated, but I've been using Guide Dogs for well, it'll be 60 It'll be 50. Well, it is now 59 years. Wow, I got my first guide dog on I think like about the first to July of 1964. So what's over 59 years. Anyway, for years, the dogs that didn't make it work, all failures, and they were rechecks and all sorts of terms. And somebody at one of the schools finally realized what an unfair label to put on the dog because the reality is less than half of the dogs will make it as guide dogs. And that's because, like with any job in any one, you're not necessarily cut out to do that job. There are so many things that go into being a guide dog, like not panicking at sounds not not being distracted easily. So many different things, learning to really focus on all that. And what they learned is they should call them career changed, which is a much more appropriate term. Some of Don't go on to do other careers, they will work at us as service dogs elsewhere. Some have gone to police departments, some have gone to be seizure detection dogs or cancer detection dogs. And some just go back to their puppy raisers and become well trained dogs in someone's home. But regexes is really the wrong term. And we, we allow ourselves to dwell on that way too much in our own lives, it seems to me,
 
<strong>Prince Khan ** 25:24
absolutely, we all have our own special skill sets our own special way of doing things, and we can't white label everybody to be the same. Regardless of how close you are with someone or how competitive someone is in terms of their skill set with you, you have to learn that there are decisions that are made, it's not because you are bad, just like guide dogs, right? It's because maybe you were meant to do something different and something more unique.
 
</strong>Michael Hingson ** 25:54
And it can be the trick, but the opportunity is really to find out what it is you're good at, or in the case of a guide dog that is career change, and doesn't become a guide dog, what their real role ought to be. And they're not as much involved in other than by demonstrating their talents, what that decision will be. But we certainly can and we should look at what are we good at? What do we really want to do? And then go after it. Like he said, you have
 
<strong>Prince Khan ** 26:25
to enjoy what you do. Right? So some dogs may not enjoy being guide dogs because they're more outgoing, and they want to have a lot of energy. Right? That's one option. Yeah. Yeah. If you're the type of person that has a different personality, explore who you are, right? Don't assume that because society is labeled you as somebody who who's not capable, or, or whatnot. don't presume that who you are. That's what society thinks you are. But you can always create something of yourself by actually finding your passion and finding really what, what, where you will thrive.
 
</strong>Michael Hingson ** 27:00
And it's also true that society may view you in a way that you don't want to be viewed as, or in a way that's inappropriate, which really are to call you to look at what messages Am I sending that makes them think that? Right?
 
<strong>Prince Khan ** 27:14
So self reflection becomes a huge piece of that? Yeah.
 
</strong>Michael Hingson ** 27:20
And it's important to really deal with that and grow. Absolutely, you know, I wanted to be a teacher, a different job came along, so I never had a rejection sort of thing. But I also learned along the way that when the other job came along, what did I end up doing more than anything else, teaching, the dealing with technology, and so on. And then I was put in a position where I had to choose to either be laid off from a company or change from more of a scientific research job that I was doing to go into sales, because the company didn't have enough revenue producers. They had moved me back from California to Boston to join the company. And I chose to do that, right. And then this VP of Marketing called me in and said, We gotta let you go, because we don't have enough revenue producers. And what you do is great, and you're doing well, but you're not a revenue producer, unless you want to go into sales. And I love to tell people, I lowered my standards and went from science to sales. But the reality is, once again, what I learned and I had the opportunity to really get some incredible sales training. What is sales? Sales is really teaching and counseling and advising and learning. So you get to be a student and a teacher if you're doing it, right. Correct.
 
<strong>Prince Khan ** 28:44
Yes, sales is one of the key skills you need in life. And I run a program for students that's funded by the government of Ontario, where they get a grant of $3,000. And I always educate my students on when you're when you're going door to door, you know, how are you going to do that pitch? How are you going to reach out to those customers and entice them to make a purchase? Right? So instead of going to the conversation of, Hi, my name is so and so and I clean cars, you walk up to the door and say that's a nice car outside? Do you maintain it? Or does someone that you know that maintains it? Or do you want someone to help you maintain that car going in with a different conversation? That's That's what sales it's it's it's a it's an art at the end of the day, and that art is very valuable in your life, because it'll help you get further in life, because people will believe what you have to say, more than if you're just talking about facts and fiction.
 
</strong>Michael Hingson ** 29:38
Yeah, I think it's both an art and a science there. There are components to both but you're absolutely right. Well, why is it that you hated sales early on? I gather you don't really hate sales anymore?
 
<strong>Prince Khan ** 29:50
Yeah, absolutely. So I was never the phone type of person. So when a company in Milton, Ontario, I used to pick up the phone and I had to do cold calls. cold calling. And there were all outbound calls. And I would talk to my wife every day. And at the time, she was my girlfriend, and I said, I hate my life, I hate my life, I hate my life, over and over again. But you know, that took a lot of courage. And no one said, sales is easy, you're gonna get things shutter speeds, you're gonna get people saying, No, you're gonna get people yelling at you and screaming at you, and making you feel degraded. But at the end of the day, if you can come overcome those challenges, and the hate that you get, it makes you a stronger person, you're not going to be scared when you go into a conversation, and someone says, Well, I don't want it. At that point, you're gonna be like, Okay, that's fine. And then you learn to maybe improvise in terms of your sales tactic, or if the person is really hesitant on making a purchase, then you move on. But sales is the core of core of this world, because how do companies generate revenue? It's the sales department sales
 
</strong>Michael Hingson ** 30:58
bar. And a lot of times when people are hesitant, or just say they don't want it, it's also appropriate to say, tell me more about that, what's the issue? Because a lot of times, people are in the habit of saying no upfront, and then you've got to and should explore it, which doesn't mean you're going to try to force something down their throat. But it's important to understand it. And I have found that when people say not interested, I will ask, well tell me more about why that's an issue. Because you're working for a company, I've seen many like what you do, and you need, or ought to have this kind of a product, tell me more about it. And you develop a relationship, you still may not make the sale, but you'll learn more, and you may make friends that will help you later on.
 
<strong>Prince Khan ** 31:50
Absolutely. Because it's it's a process. And you're right, it's getting someone to know you getting them to like you gain them to trust you, and then getting them to buy from you or at least refer you out to someone else. Sales is not about going in with the intention of selling sales is going in with the intention of building that relationship. And you've hit it right on the mark with those comments.
 
</strong>Michael Hingson ** 32:10
The best salesperson I ever hired. told me when I asked him, What are you going to be selling for our company, he said, The only thing I can really sell is myself, and my word. And I would expect you to back me up. The rest of it is stuff. The products are stuff, I can talk to you all day about the products. But that's not really what I'm selling, I can only sell me in my word. And he was right. And he's the only person in the number of people that I ever interviewed who was wise enough to say that, but he was absolutely right. And it was always the answer I was looking for. So needless to say, it was not a challenge to want to hire him. And I did. And he was the best sales guy I ever had working with me. Because I also believe that the other side of that is being a boss. And a boss shouldn't be a person that goes in and just tells people what to do. I always told him and everyone that I ever hired that as your supervisor, my job is to add value to what you do. And what you and I need to do as a team of two is figure out how I best add value to enhance you. Absolutely. Absolutely. And you know, and again, the people who got that did flourish, and used and learn the talents that I brought to them that could help them which is part of what it's all about.
 
<strong>Prince Khan ** 33:32
Exactly, right. It's really built on a value when people don't buy products they buy they buy people are what is the representation of the people in your organization, the culture of that organization, or the sales team. Right? So absolutely, the value has to be so so strong from not just a product perspective, but the people perspective as well. It's a it's a juggling game at the end of the day. But the people are what essentially make that sale happen. Yeah.
 
</strong>Michael Hingson ** 34:03
My favorite sales story is Oh, I was traveling to Pittsburgh to see a customer. And we were supposed to be shipping some product to him. And it was supposed to arrive the day that I was going to meet him and I'd never met him before I talked on the phone a lot. And he called while I was in the air the day before and reached one of my colleagues. And she went and investigated and discovered that the product hadn't shipped. And he said, Well, wait a minute. I supposed to be meeting my kingsun tomorrow. And what's the deal? He said he saw it on the dock. And of course she immediately started laughing because she knew I was blind. And he said What's so funny and so she told him he said I didn't know he was blind. And he said, What do you mean he saw it on the dock so when he he finally met me he was he was fine. But of course he had to give me a hard time. What do you mean, you saw it on the dock, I said to see in the dictionary is not necessarily to be able to just use your eyes as to perceive, I went out and touch them. What's the deal? Well, they didn't ship. And so I called and found out that our president did something that he shouldn't have done, but he reallocated it, which was unfortunate. And we went, we worked through it and all that. But what, what he learned out of that was that when I say that I, I saw it on the dock, I went out and touched it, and made sure that the labels were right. And I had no control over what the president did, which is unfortunate, but it actually enhanced our relationship, which was cool. Yeah,
 
<strong>Prince Khan ** 35:37
let's see a scenario like that. It's, it was that relationship that you built from that conversation, that are probably was able to help you secure that, a client or just the product.
 
</strong>Michael Hingson ** 35:49
And years later, after September 11, I happened to be doing a presentation, the speech in Pittsburgh, he had retired and he came. And he said, I just had to come and renew acquaintance and say, Hello. And that was great. And he's you know, it's always kind of cool. When I talked about teaching, I did do student teaching. And some of my students, even years later, have come up to me. And of course, I now have voices that are a lot different than when they were in eighth grade in high school. But they remember me and boy, you know, that's as good as it gets them when they say kind things that's about a teacher, that's always good. Well, that's the way I've always felt about my teachers as well. So I appreciate it. Yeah,
 
<strong>Prince Khan ** 36:34
it's a very humbling experience. It's more of giving back as a teacher, because you really become a history and the students life and their journey for that year or two years, or however long they take you. Right, then once that journey is over, and they've moved on, they're going to remember you and if you leave a good impression, they're going to come back and respect you for everything that you've done for them. If you need a bad impression, it's going to be a different story. Right? So you always want to be that humble individual that can build a solid brand. For not just yourself but the community around you. Yeah. It's
 
</strong>Michael Hingson ** 37:09
it's so important to do that. We just don't need to be too full of ourselves.
 
<strong>Prince Khan ** 37:14
Yeah, yeah. And that's the worst thing you can possibly do. People love talking about themselves. But at the end of the day, you also want to learn about who's on the other side of the fence? Yeah.
 
</strong>Michael Hingson ** 37:25
And it's important to learn about them, too. That's part of the whole science and art of understanding people. Well, when you got your mat, well, you got your bachelor's and so on, you said you went to work for a company, you worked there for six years, was it?
 
<strong>Prince Khan ** 37:39
So I worked at the City of Brampton for about five years?
 
</strong>Michael Hingson ** 37:44
And then what did you go off in? Are you I guess, you went off to do what you're doing now, which is teaching.
 
<strong>Prince Khan ** 37:49
So it's part part and parcel of it is teaching. But I've grown into becoming a business consultant at one of the regional level organizations at in Ontario. And what I do is I provide a lot of pro bono free consulting for companies that can just start their business, we go through budget forecasts, market research, marketing, and I work with mainly startups to really get them off on the right foot.
 
</strong>Michael Hingson ** 38:14
And that's really the time to work with companies because the inertia hasn't become so strong that you have to break through a lot of things. As difficult as it can be, as opposed to having people who at least hopefully are a little bit more open to listening to what you have to say,
 
<strong>Prince Khan ** 38:30
yeah, when you get to the larger corporations, they have a set structure. And if you come in with a different mindset, it's hard for them to change. And I watched this really neat video by a guy named Stephen Rossella back, and he talks about innovation and how smaller companies can innovate because they're very agile. But larger corporations can't because they have these set structures, and for them to create discovery and discover new innovation, it's hard for them. So it startups, they enjoy getting the feedback, taking it implementing it. And then if they succeed, great, they can sell that idea or grow that idea. If they fail, they move on with a large corporation, you have large stakeholders involved, and shareholders even that will hold you accountable if you have any sort of failure. So it gives startups more ability to really expand a lot faster. And it gives them more autonomy in terms of the control that they have. So that's what I really enjoy is coming up with a new idea, expressing that idea and then making a viable business out of it as well. And,
 
</strong>Michael Hingson ** 39:34
again, it goes back to establishing those great relationships.
 
<strong>Prince Khan ** 39:39
Absolutely. And all the clients that I deal with, it's always I make them my priority. I make sure that they get all the information that they need. And then they remember me I had one client reach out to me, I'd say a year later, and he said Prince, you helped me last year. I'm so thankful for everything that you did for me. And there was a long email and I was not not expecting it. But at the end of the day, it's the people to people relationship that you build, that's going to be in other people's mind. So the relationship you build with the people that you talk to, that's how they're going to remember you. And you have to remember to create a brand that is going to be memorable, but also a brand that people are going to respect. So I do that with a lot of my clients, I train them to the best of my ability, let them fly. And they always come back and always know, thank me for all the things that I've been able to do for them. And that's the biggest reward for their job that I do is they come
 
</strong>Michael Hingson ** 40:35
back sometimes and say, here's where we are in the scheme of things. Can you help us even grow more?
 
<strong>Prince Khan ** 40:42
Absolutely, I've had those situations and situations where they need employees, or they're struggling with revenue numbers, and they're trying to figure out new revenue streams. So we strategize all sorts of different things to try to figure out how can we really improved the bottom line for this company? How can we change their mindset to maybe think about not just hiring an employee, but maybe they need other resources, that may be able to supplement sort of some of the things that they're offering already? So it's really a holistic approach that I take? And, yeah, absolutely, I do get clients all the time that come back and say, I've reached my peak, can you get me to the next level? What
 
</strong>Michael Hingson ** 41:16
do you do to really work to make yourself the best that you can be every day?
 
<strong>Prince Khan ** 41:21
The best I can be, is based on a positive and unstoppable mindset. Right, going back to this podcast, I know that the individuals that I work with are there, because they're facing challenges, they're facing a barrier, they have a problem that, you know, they need to start a business because they can't afford to live on EMI anymore, or they want to turn their life around, or they have a business idea and they want to run with it. You're going to come up with all sorts of situations, some clients and good situation of the clients and positive or negative situations, but you always have to have that positive mindset and teach them that the value of entrepreneurship and where it can really take you and teaching them that. And when you start to run your own business, it really is that unstoppable mindset because you have to be consistently ambitious, consistently taking risks, and consistently having this positive attitude as well. So what keeps me up in terms of my job is having that positive energy and making sure that the people around me also feed off that energy to really help them scale and grow their company. So
 
</strong>Michael Hingson ** 42:27
even with all the confidence in the other things that you are experiencing, which is always a good thing, do you occasionally still have times that you end up facing challenges that you're not sure how to solve?
 
<strong>Prince Khan ** 42:41
Or a business perspective? Absolutely right. I'm not I'm not a master of anything. There are certain times where I don't have the answers. And unfortunately, you know that that happens. And we're human beings, and we're not digital technology, obviously, I mean, AI is out there now. But you have to look at other resources on how this person can get that same level of support is there someone else I can reach out to another network in my community that I can say, hey, I have this contact. And I generally do that if there are problems or barriers that I'm facing, I look out to external resources. And I'll be honest with you, because I've built such a positive relationship with the people around me, they're more than willing to just say, Prince, I got you, we're Prince happy to help you out. That's the type of person you want to be. And that's the type of person I am. And it's helps my clients because then they are able to get connected to the resource that can help them. What
 
</strong>Michael Hingson ** 43:32
gets even more exciting is the time when you have to reach out to someone who you don't even know. But you you are courageous enough, as some people would probably put it to reach out. And you get to build a whole new relationship, which is so cool.
 
<strong>Prince Khan ** 43:48
Yeah, I've done that many, many times. And there are contacts I'm thinking about in terms of our center and all the services that we offer for small businesses. And I see a contact and I just, for example, reach out and say, Hey, I'm seeing all the great things you're doing on social media or I see your profile, would you be open to just a quick 15 minute conversation so I can learn more about you. I build that relationship and a lot of these clients or these individuals that I meet, they end up actually becoming a great resource to the center. And I become sort of like a pillar of becoming that relationship builder within our center in our in our community. And I feel proud of that, right. It makes me feel better because our community has just gotten some more community champions that are able to support one another.
 
</strong>Michael Hingson ** 44:34
It is so fun. It's always fun to grow. It's always fun to learn and, and to try to do better and make yourself better because the more that you do, the more you can help others.
 
<strong>Prince Khan ** 44:48
Absolutely. The more you learn, the more you should get back. That's my mantra. I mean, I had mentors but I also did a lot of things on my own. You know, put myself up there constantly and I Learn from a lot of different failures in my life. So I want to make sure that people that do face similar barriers in life. No, I'm open to meeting them and just having a chat with them, telling them sort of the things that I went through some of the things that they can implement to have a better life and not have to struggle the same way that I was struggling, because a lot of us go through these, these periods of time where there's problems and problems or problems, and it just doesn't seem to end. But how do you overcome that? Right? So you sometimes need that individual to just say, it's gonna be okay. And yeah, it's, you're gonna overcome it.
 
</strong>Michael Hingson ** 45:34
Yeah. Well, you mentioned mentors, tell me if you would about some of your your mentors, your favorite mentors, and maybe some things that that they helped with along the way? Yeah, I bet you have stories.
 
<strong>Prince Khan ** 45:48
So Steve was actually my favorite mentor. So Steve was the person that first party for his small business. So there were a retractable awning company out of Milton, Ontario. And Steve taught me a lot of life lessons. So I used to sit next to him. And every time I would pick up the phone call, it was his company. So every time I've a blunder, or there's some sort of problem with what I'm saying, he'd always try to encourage me to use different words or use different languages. And every time we would have a conversation, he also gives me tips and advice. So I remember one time I was sitting down with him, and I was just asking him, how did you make such a successful business? Like, how did you come up with this idea? And he said, Prince, you know, there's the time is money, but cost is a constant. And I'm like, What do you mean by that? He said, either you have a lot of money to make the business successful, or you're going to be spending a lot of time trying to make it happen. And sometimes, you at the end of the day, you're going to actually end up having cost either way, because either it's either costing you your time or money. He said in his case, he was able to get an investor and the investor was able to support him. But if he didn't have that, then he'd be spending a lot of time trying this product out there. Yeah, and he was always looking for that customer, customer need versus sorry, the market need versus the customer need. So there's these things, these candidates that he still tells me to this day, and I'm still in contact with him, even though I don't work for the company anymore. So Steve was one of my favorite mentors. And then I had a couple of other mentors, Daniel Bishan, Jennifer Vivian, who were also great mentors of mine, when I worked at the City of Brampton, they really pushed me to become who I am, they really encouraged me to be more entrepreneurial, create events, do things out of the box, think like an entrepreneur, rather than just think, as a corporate individual. So they really became my good friends and colleagues. And they also pushed me to actually explore who I really am. And from that team, I learned that entrepreneurship was definitely for me. And I really enjoyed helping others and doing what I do today.
 
</strong>Michael Hingson ** 47:48
When you talk about entrepreneurship, what exactly does that really mean to you?
 
<strong>Prince Khan ** 47:54
The term means? Well, it could it can go a lot different ways. But that's why I asked. Yeah, so the three characteristics would be number one, someone who takes moderate to high levels of risk, someone who's ambitious, and someone who has the mindset of consistently trying to solve a problem. So when I define an entrepreneur, it really falls under these three categories, because entrepreneurs need to have that, if you're the type of person that's going to give up really easily. Entrepreneurship is not for you, if you don't have the ambition for what you're doing. Entrepreneurship is not for you, if you don't have the mindset of knowing that failure is going to happen. Entrepreneurship is not for you. People think it's easy. They're like, Okay, I'm going to start my own company, and I'm going to make it very successful, but you're working long hours, don't assume that you're going to work 40 hours a week, you're gonna work maybe 6070 hours a week, just become your baby. And people have to now start calling you constantly to get sales or get your products. And you're always going to face these barriers. And who's going to manage that you are a team member. But you're constantly on the call at that point. So entrepreneurship is not for everyone. It's for certain people that are willing to take that leap of faith knowing that your life will completely change if this product or service becomes successful, and you're going to be spending a lot of hours making it happen.
 
</strong>Michael Hingson ** 49:17
And that's fair. And as long as you understand that as the entrepreneur, then and accept it, then you should be able to be comfortable in your skin and move forward.
 
<strong>Prince Khan ** 49:29
Absolutely. And sometimes you do it and then you realize, hey, you know what, this is not for me. And that's perfectly fine. Right? Now, like like we were talking about earlier, you can white label everything that you do in your life. It's, you know, maybe you're passionate about it and you realize that it's not for you. That's perfectly fine acceptance of things in this sort of nature. When it comes to small businesses, especially it's perfectly fine, you look to move on and get into something a little bit more comfortable. And
 
</strong>Michael Hingson ** 49:57
yeah, the other part about it is that you may We face challenges. And they may cause you to doubt your self worth. And you have to really take the time to analyze that and see what's really going on. Because it may very well be a process that you need to address, rather than you're really not good at it, or you're not really an entrepreneur or it could be the other way as well. But too often, we don't really spend time every day, just in an introspective world, thinking about what went on, and how do we make it better and what's going on in our lives? And we really ought to do that.
 
<strong>Prince Khan ** 50:35
Absolutely.
 
</strong>Michael Hingson ** 50:38
There's, there's always time to think and we, we oftentimes I hear it so often want to busy, I don't have time to do that. Of course you do. You just don't want to make that a priority. And hello, let's talk about the challenges that you're facing.
 
<strong>Prince Khan ** 50:54
Yeah, so in terms of my personal challenges?
 
</strong>Michael Hingson ** 50:57
Well, I mean, anybody? Yeah.
 
<strong>Prince Khan ** 50:59
Yeah. The
 
</strong>Michael Hingson ** 51:00
general you not use specifically. But you can talk about you if you want. That's okay.
 
<strong>Prince Khan ** 51:05
No, no, that's fine. I know. I mean, a lot of people Yeah, you gotta learn about your own personal challenges and the problems that you're facing, and how do you overcome those? Yeah,
 
</strong>Michael Hingson ** 51:16
it's, we need to, I think it's good to think about ourselves all the time. Where are we going? How are we getting there? What do we need to do to make tomorrow better than today? Right? It's okay, that's fair. Well, where do you see yourself in five years? I'm going forward. Yeah.
 
<strong>Prince Khan ** 51:36
So once I took my economic development and innovation program at Waterloo, I realized that economic development is some it's a space that where I really want to be. And I really see myself being a director in a company in the next five or 10 years. And I'm ambitious, I'm 32 years old, Director at 32 years old, it's happened in the past. And in the next five years, I'm going to make it a goal to actually get to a higher post, and really achieve that goal. So I want to set some milestones for myself in terms of things I want to achieve, and things I want to accomplish in terms of my education and additional certification that I might need. Or my end goal in life is to reach a high post within a government organization.
 
</strong>Michael Hingson ** 52:21
I would only say Don't ever forget that. Almost first and foremost, you're still a teacher. Right? And I think that's, that's really important to be able to do. So. I'm curious, you've used the term and I appreciate it a lot. Unstoppable mindset, a great deal. How does somebody gain that mindset? And for you, personally, how did you overcome a lot of the fears and so on, that really got you to have an unstoppable mindset and recognize it, which is, I think, very important.
 
<strong>Prince Khan ** 52:53
Yeah, so I didn't really talk about it in the session today. But I deal with a lot of mental health issues, or depression, anxiety, I've had a little bit of add as well. I've realized through all the challenges I faced in my life, that no matter what you do, life is not going to stop for you. No one's going to stop for you and say, Hey, let's rewind time and make a new decision based on what we've done in the past, because maybe we do want prints or maybe we do want to work with prints, I realized that you have to set your own path, and you have to set your own destiny. But if you don't commit to doing it every single day, you're not going to get where you want to be. It's just like going to the gym, if you go to the gym once for one time, and then you go there for about eight, nine hours, you're not gonna get fit, you're not gonna get no, you're not gonna get the muscles that you want. But if you commit yourself 30 minutes every day, you're gonna get somewhere, you're gonna eventually get the body that you want. It's the same thing with your mindset. Once you set your goal in terms of where you want to be. You want to make sure that your mind and your heart are driven to achieving those goals and you try to find ways to get there. No matter how many times you fail, you keep picking yourself back up, because eventually, someone's going to give you that chance that somebody's going to take the leap of faith in you and your abilities.
 
</strong>Michael Hingson ** 54:22
I think that one of the things he said though, that is extremely important is to always be humble, have humility. And when you're dealing with goals, when you're dealing with what you want to do make sure that it's something that's not only going to benefit you but I think it's important that it benefits other people too.
 
<strong>Prince Khan ** 54:40
Humility is probably an empathy are two of the most important skills are not skills, per se, but more assets that you need to own as an individual. It's fine. If you if you don't have humility, then you're not going to get the same level of respect. And then you're not going to get that same sort of record. Question from the people around you?
 
</strong>Michael Hingson ** 55:01
Can anyone develop those traits in themselves?
 
<strong>Prince Khan ** 55:05
They can, but they have to do a self reflection to figure out, are they doing things the right way? Do when they talk to people? Are they feeling apathetic? If a student is failing in a course, or if a client is struggling? Are you going to say, well, this, this person is crazy, or, you know, this person doesn't work hard, or you do try to find a problem, and then try to figure out how can I help this person achieve the results that they want to achieve? Anyone can do it, it comes down to the mindset of what you think you have versus what people think you have, and then trying to find that gap in between of what the optimal solution to that unstoppable mindset really is.
 
</strong>Michael Hingson ** 55:47
What kind of challenges do you still face every day that you have to work to overcome? Cuz I'm sure there are some. And you know, you probably don't talk about them because you work on them. And maybe it's become so automatic, but But you, you, you clearly probably have them. Yeah,
 
<strong>Prince Khan ** 56:03
surprisingly, I struggle a lot with confidence. And I've struggled with it all my life, I used to get made fun of when I was younger. To this day, it still haunts me, I've gained a lot more confidence. Now. However, it's still something that when something doesn't go my way, I feel like I let myself down. And I feel like I'm the one solely responsible. But then I pick myself back up and say, You know what, keep moving, keep moving. Let's let's try it again. It's a, it's a problem. But it's also one of my driving factors. If confidence is something I'm struggling in, I'm trying to figure out a way to make myself better. And it only comes down through self reflection that I say, Forget what my mind is thinking, let's move on, let's go to the next job is going to the next interview, let's go to the next student, whatever the situation is, we try to really hone in on how can I do better next time, and then try it again. So even though I struggle a lot with confidence, I'm always trying to make myself try again, until I really will feel comfortable, hopefully in the next coming years. And myself.
 
</strong>Michael Hingson ** 57:11
And that's really the key is you've made the decision, although you have to constantly work to to maintain it like anyone should. But you've made the decision that when something happens that doesn't go just as planned, you're going to pick yourself up and move on from it and evaluate yourself and see what you need to do. Exactly.
 
<strong>Prince Khan ** 57:33
And if you can do that, as a human being, you're gonna go really far, if you find where your struggles are, and then you're able to pick yourself back up. Nightmares never last and problems never last. Right? Eventually you wake up and they're gone. And then you're in a situation where you're a lot better than we used to be before.
 
</strong>Michael Hingson ** 57:53
As long as you keep that kind of an attitude and mindset. They won't last because the problems are only as big as you want to make them. Exactly.
 
<strong>Prince Khan ** 58:01
And if you make a small problem, a big problem, that's really your own mind playing those tricks. At the end of the day.
 
</strong>Michael Hingson ** 58:11
Have you written any books?
 
<strong>Prince Khan ** 58:13
Not yet. But it is something that I've thought about for a couple of years now. And it might be something that I do in the near future? Well,
 
</strong>Michael Hingson ** 58:21
you have to let us know when you have anything like that. So we can talk about some with you and certainly promoted as well. But how about since you're doing a lot of teaching and coaching and so on, have you created any courses? Or have you done anything or thought about online courses to also help businesses.
 
<strong>Prince Khan ** 58:39
So I haven't done anything like that specifically, but you know what my real passion is, I struggled with confidence when I was younger anxiety and just presentation skills overall. And actually want to create a business for kids in order to support them in terms of their own public speaking. So creating courses around that. So that's that's on the radar for me closer to retirement, I'm probably going to think about doing something like that, because of all the experiences I'm going to gain over the coming years. But I'm really passionate about really helping kids gain that confidence and build themselves into working professionals because I know myself I never had that. And I always struggled with confidence, I will struggle with presentation skills. And there's a lot of people out there like me, but I was able to overcome it. And I want to train other people, especially kids that you know nowadays with society, you know how depressing It is sometimes get them to overcome that and say you know what, you can be successful you can present you can be more confident in yourself and help them build those skills. So that's what I'm really seeing myself in the near future as well. Aside from the whole director role, sometimes,
 
</strong>Michael Hingson ** 59:47
you know, kids unfortunately get stifled by parents, so you have to train the parents as well. But kids are great sponges and they're a lot sharper than a lot of people give them credit for and if you can engage them and And pique their interest. It doesn't get any better than that. Absolutely.
 
<strong>Prince Khan ** 1:00:03
And they're fun. And they're really fun. Yeah.
 
</strong>Michael Hingson ** 1:00:09
They're absolutely fun. Which makes a lot of sense. Well, you know, I think it's important to really work to make that sort of thing happened. When do you want to retire?
 
<strong>Prince Khan ** 1:00:21
Freedom 55.
 
</strong>Michael Hingson ** 1:00:23
Okay. 23 years.
 
<strong>Prince Khan ** 1:00:28
Yeah, and 23 years retire, and then follow some of my passion projects that I've always wanted to do, which includes helping kids overcome public speaking, fear of public speaking. Give them more confidence. And I think that, hopefully will become a reality in the next 23 years. But we'll have to see. Yeah,
 
</strong>Michael Hingson ** 1:00:46
see how it goes? Well, Prince, I want to thank you for being with us today. Do you have any kind of final thoughts or advice or words that you want to pass on to people?
 
<strong>Prince Khan ** 1:00:58
Sure. So my advice would be to maintain a mindset that's unstoppable. I love the topic of this podcast, because a lot of the presenters that come on here, they have that unstoppable mindset. And it's so valuable to keep going, regardless of how much life throws sand at you, or rocks at you, doesn't matter whether it's throwing at you, you got to keep moving forward. And my best piece of advice is, no bad times don't last. Good times will always come. Keep that keep your head up, keep a positive mind and keep moving forward. Because eventually you're going to get out of any problems or challenges you're facing. And you're going to see the bright light at the end of the tunnel.
 
</strong>Michael Hingson ** 1:01:43
And that is such great advice. And I think that's something we should all keep in mind all the time and use it to grow and move forward.
 
<strong>Prince Khan ** 1:01:53
Absolutely. And I look forward to seeing everyone succeed.
 
</strong>Michael Hingson ** 1:01:57
Well, thank you once again for being here. And if you know anyone else who you think ought to be a guest on our podcast, who can talk about some of these same things or other things, please let us know. Let them know introduce us. We're always looking for people to be on unstoppable mindset. So I would really appreciate your help with that. As with you listening out there, if you know anyone that we ought to have on, love to hear from you. We appreciate it very much. And we appreciate your comments. Please give us a five star rating wherever you're listening to unstoppable mindset. We value those ratings a lot. But I also value hearing from you. So if you have the opportunity, I would really appreciate it. If you'd send me an email tell us your thoughts. Tell us your observations. And as I said introduce us to others. You can reach me at Michaelhi m i c h a e l h i at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael hingson is m i c h a e l h i n g s o n so <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a> and Prince how can people reach out to you if they'd like to talk with you more or maybe explore consulting with you?
 
<strong>Prince Khan ** 1:03:04
Absolutely. So they can reach out to me via LinkedIn. So Ecdev Prince is my tagline. What is ECDEV Prince E C D E V Prince P R I N C E Okay, or email at prince.kahn k a h n@holton.ca holton
 
</strong>Michael Hingson ** 1:03:25
H a l t o n? O <a href="http://n.ca?" rel="nofollow">n.ca?</a> Well, great. Well, I hope people will reach out I hope people will reach out to me I'd love to hear from you. And again, love those five star ratings and, and all the inputs that you want to provide. And one last time prince, I want to thank you for being with us. And looking forward to doing this again and certainly hearing about your new book when you start to write one or when you finish it. I appreciate it Michael,
 
<strong>Prince Khan ** 1:03:55
thank you for having me today.
 
</strong>Michael Hingson ** 1:04:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Entrepreneur Teacher and Unstoppable Mindset Advocate with Prince Khan</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0906ee65-fc7c-4e32-9589-998127335fd9.mp3?source=rss&amp;ext=asset.mp3" length="41831243" type="audio/mpeg" />
<itunes:episode>177</itunes:episode>
</item>
<item><title>Episode 176 – Unstoppable Board Game Developer and Entrepreneur with Jack Kountouris</title>
<guid isPermaLink="false">https://pinecast.com/guid/f80caabd-54ba-4c61-8afc-79afbadbf57a</guid>
<pubDate>Fri, 03 Nov 2023 11:00:08 -0000</pubDate>

<itunes:duration>01:05:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7ec365b2-2d67-407e-83d7-d1e3fbe260ba/UM176-Jack_Kountouris-Coverart.jpg" />
<description><![CDATA[<p>I absolutely love hosting Unstoppable Mindset. I, and thus you, get to meet so many interesting and fascinating people. Jack Kountouris was born in London to a North Carolina mother and a father from Greece. He lived there until he came to the United States to attend college at Wake Forest. While in his Master’s program he met a friend who had an interest, like Jack, in board games.
 
After college Jack and his friend decided to become business partners and formed Dimension Board Games in 2021. For a bit, Jack lived again in London while his friend lived in Denver Colorado. Jack took up a full-time career as an executive recruiter while working to help start the company. Life became easier in May of 2022 when Jack moved to West Los Angeles. Now at least the two partners were pretty much in the same relative time zones.
 
My time with Jack was especially interesting as Jack discusses challenges the two friends faced while starting and working to grow their business. He discusses openly the many challenges he faced as a new entrepreneur and he gives us some good lessons about how to move forward during trying times such as when the pandemic was at its height. I think you will find our time with Jack helpful and certainly inspiring.
 
 
<strong>About the Guest:</strong>
 
Jack Kountouris is a Greek-American entrepreneur who grew up in London and now aims to revolutionize the board game industry. With a unique cultural background stemming from his father's roots in Athens, Greece, and his mother's North Carolinian heritage, Jack brings a diverse perspective to the world of gaming.
 
Having spent his formative years immersed in the vibrant atmosphere of London, Jack developed a deep appreciation for art, creativity, and innovation. He obtained his bachelor's and master's degrees at Wake Forest University in North Carolina, and it was during this time that a simple pastime of playing board games with his friend ignited a spark of inspiration. Fueling their entrepreneurial spirit, they founded Dimension Board Games, and their first game, &quot;Invasion: The Conquest of Kings,&quot; was released in May 2022.
 
Jack now lives in West Los Angeles, where he continues to innovate with his friend and business partner on new games while juggling a full-time career in the executive search industry. Through their captivating storytelling and immersive gameplay, they aim to leave a lasting legacy in the gaming industry for years to come.
 
With an indomitable entrepreneurial spirit, Jack Kountouris brings a business perspective to the emerging board game landscape, captivating audiences, and redefining what it means to deliver joy and excitement to players of all ages. His journey is a testament to the power of creativity, persistence, and a commitment to making a difference in the world.
 
 
<strong>Ways to connect with Madilynn:</strong>
 
<a href="http://www.dimensionboardgames.com" rel="nofollow">www.dimensionboardgames.com</a> is the website to my company
@jackountouris is my Instagram
@dimensionboardgames is my company's instagram.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi there everyone. Welcome once again to unstoppable mindset. And today we get to have a conversation with a really interesting person at least I find him interesting, I think you're going to as well. You're going to hear some pretty unusual things that you haven't heard on unstoppable mindset before. But it's always good to stretch the envelope. And that's as always fun. Jack Kountouris is our guest today. Jack was born in London came over here to go to Wake Forest and earned his bachelor's and master's degree. He is an executive recruiter, we'll talk about that, because I think there's some relevance of that. But mostly, he has developed an interest. And I don't want to give it away. We'll get to it. But he's developed an interest which is incredibly fascinating. And I'm anxious to hear about it. I've never met someone who's doing some of the things that he's doing, but we'll get to that. Suspense right. Anyway, Jack, welcome to unstoppable mindset. We're glad to have you here.
 
<strong>Jack Kountouris ** 02:24
Hi, Michael. Thanks. It's a pleasure to be here.
 
</strong>Michael Hingson ** 02:27
So you, as you describe in your biography are Greek American, which is kind of fun. Father from Athens mother from was it North Carolina? Yeah.
 
<strong>Jack Kountouris ** 02:37
Mama from NC little town, in the Outer Banks,
 
</strong>Michael Hingson ** 02:40
and you didn't develop a North Carolina accent? Obviously.
 
<strong>Jack Kountouris ** 02:45
No, I never did. I did grow up in London. So my accent got a bit of a Britishness to it.
 
</strong>Michael Hingson ** 02:52
Well, there you go. Well, tell us a little bit about you. Maybe it's kind of the early Jack growing up and all that you grew up elsewhere. So that's always fun and fascinating to learn about. So I'd love to hear about the the younger Jack.
 
<strong>Jack Kountouris ** 03:04
Yeah, of course. Yeah. Happy to tell you. So basically, I was born in London, to an American mother and a Greek dad. So living living in the city. I was basically growing up there. I went there all throughout high school, primary school, secondary school, and then high school. And yeah, we would have vacations. Every summer we go to my dad's family in Greece, and we also visit my mom's family over in NC. Yeah, so at the time of me graduating high school, I was applying to UK as as well as US colleges. And because they had the all NC connection, I mean, my brother was actually at Duke at the time. So I had to be more in touch with my and move out there for college. So yeah, I chose wake and absolutely loved by Christ there. Stay there, find bachelors, and then my graduate degree.
 
</strong>Michael Hingson ** 04:02
What was Elementary and grim and high school like in London, how does it differ from what we experienced over here if you've had a chance to observe or learn more about that?
 
<strong>Jack Kountouris ** 04:14
Oh, yeah. So it's very similar to how Paulien wave was what you can imagine, I'm sure. Basically, education system absolutely loved it. We had school uniforms, which everything was restricted in in that way, but honestly, I liked having the uniforms because you didn't really have to stress about what you can wear every day. But yeah, absolutely loved the British system, and actually loved the friends I made made there. But actually, when it came to high school, I went to the American School in London. So they will that was more of an American System international system.
 
</strong>Michael Hingson ** 04:55
did well, of course, you did it in high school. So I mean, and happy exactly the same. But I know I studied German in high school and learned a lot about the whole German system. And one of the things that I learned is that they really emphasized over their learning a second language and English was one of the ones that they emphasized to the schools in London emphasize or encouraged a second language, or is that sort of the same thing as we see here?
 
<strong>Jack Kountouris ** 05:24
Yeah, actually, they strictly encourage it so much. I was doing French I actually switched to Spanish in around high school. But from a very early age, my primary school, we actually were learning Latin, which was a fundamental language, so they really wanted to drive language learning as early as possible.
 
</strong>Michael Hingson ** 05:45
Well on of course, we all know that learning languages earlier is probably easier and makes sense to do, which, which probably helps develop a broader view of the world by doing that, because I think over here, we don't tend to really encourage as much at least when I went to school, we didn't encourage as much the whole idea of necessarily learning a foreign language we, we did study some Spanish, but it wasn't really something that was greatly emphasized. So it's kind of interesting. And I learned various places in the world that in reality, it was different there than it was here.
 
<strong>Jack Kountouris ** 06:22
Exactly. And me doing London, me doing Latin, I think very early on, really helped me later on to develop my Spanish skills, my French, my ability to read French as well. And yeah, me just learning Latin at a very young age. really helped me develop those skills.
 
</strong>Michael Hingson ** 06:41
But you didn't learn to talk southern very well, huh? No, I'm not ready. I could do could really get too into.
 
<strong>Jack Kountouris ** 06:51
Yeah, I speak my accent and this the only thing comes out? Yeah,
 
</strong>Michael Hingson ** 06:55
well, that's okay. What did you get your college degrees in?
 
<strong>Jack Kountouris ** 07:00
Yeah. So I wake first my Bachelor's my degree was in communication with a with minors in entrepreneurship and psychology as well.
 
</strong>Michael Hingson ** 07:12
And then masters,
 
<strong>Jack Kountouris ** 07:13
I'd say my master's was was in management,
 
</strong>Michael Hingson ** 07:16
management. Okay. And how, how have you used those since leaving college? You're an executive recruiter? And I would assume that in some ways, some of those skills are valuable.
 
<strong>Jack Kountouris ** 07:30
Yeah, well, actually, I recently thought about and I think like, my major and also my minors, they always they will come. They will come to me here in my everyday life now. Because as a recruiter, I'm communicating with people of like, all different, all different characteristics all the time. And, yeah, it's basically about helping people try and get the right job and vice versa, helping their jobs trying to get the right people to work new jobs. So definitely, it's more of a sales skill than I do use some psychology and like learning more about them and learning what they want. So yeah, recruiting and sales like I think it's a it's a great skill, to learn how to talk to people and learn to how to sell to people realize what they want, and see how you can help. Yeah,
 
</strong>Michael Hingson ** 08:20
well, I agree with you. It is a sales skill, and it's a good sales skill. And, for me, having sold most of my adult life, and I've worked with several recruiters, I appreciate the ones who really do it well do understand sales and the psychology of selling and the various aspects of that that really make a lot of sense. So I'm excited to, to hear that, that you're doing it and that you really do view it as kind of a sales position because I think that's absolutely correct. So it's something to definitely think about. So how has recruiting even find might ask, and this isn't something that was in your questions, but I bet you know a lot about it. How's recruiting evolved or changed with the whole advent of the pandemic?
 
<strong>Jack Kountouris ** 09:10
Yeah, so with the pandemic, it's been very cutthroat. I mean, I was lucky to be able to retain some forms during 2020. During the pandemic, of course, I was furloughed for that. But yeah, things in including not very cutthroat. It was a candidate LED market in a way but also company led in terms of not many companies were hiring, but there were lots of candidates out there who wanted who wanted to start working. And not a lot of them wants to move because who wants to move during pandemic FES you're in your job, then obviously, stay security job handling. Thing that things got really tough. The salaries and the rebate periods they weren't they were changed a lot make things a bit harder. But yeah, the thing of recruiting and sales is you just got to just gotta keep going. And eventually, it's law of averages, right? So eventually, the longer you do it, the more stressful come the you see
 
</strong>Michael Hingson ** 10:15
that things are opening more or becoming a little less stressful and the more jobs are becoming available as the pandemic, at least for the moment dies down.
 
<strong>Jack Kountouris ** 10:29
Yep, definitely, actually, I would say the pandemic 2020 Obviously, pandemic hit, and a lot of people lost their jobs. 2021 and 2022. People are still recovering, you could tell that some companies were were in the process of reinvigoration, and they were growing workforces again. But now in 2023, most companies are starting to start with a turn starting to do that rebuild.
 
</strong>Michael Hingson ** 10:58
Yeah, it's, it's going to be a challenge for a while, I sincerely hope that we don't see some other form of the virus come along that we can't deal with. So that we go back to the place where we were in 2020 and 2021. I know, I attended the National Federation of the Blind national convention in Las Vegas in 2019. But then, by the time, July came in 2020, when we would normally have a convention, of course, everything was locked down. So there was a virtual convention in 2020. And in 2021. In 2022, it opened a little bit more. So there was a hybrid kind of convention. I didn't go again, my wife was not doing really well. And she also had rheumatoid arthritis, which meant that the whole auto immune system wasn't as robust as it really needed to be. So I didn't want to put her in danger by going to the convention, and a lot of people actually did get COVID. Last year at the convention, I went this year, I didn't really hear a lot about many people actually didn't hear about anyone who was confined to the room because they caught COVID at the convention, which I thought was good. But I think at the same time, we do need to be pretty cautious about it all.
 
<strong>Jack Kountouris ** 12:19
Very cautious. I mean, who wants a number of very young teachers come out of nowhere?
 
</strong>Michael Hingson ** 12:24
Yeah. And the problem is that, that it can if some strange thing occurs, so we'll see. But I'm, I'm really happy and excited to hear that things are starting to open and it makes your job a little bit easier. Because not only do you have candidates, but you have places to start to put them which is of course what you want to do.
 
<strong>Jack Kountouris ** 12:48
Yes, of course.
 
</strong>Michael Hingson ** 12:49
So at the same time, however, when you were at Wake Forest, you developed an interest in something else, we sort of alluded to it without talking about it. We'll call it the elephant in the room. It's the fun thing in the room. But why don't you? You know, tell us a little bit about how you got into it and what it's all about?
 
<strong>Jack Kountouris ** 13:13
Yeah, the fun elephant in the room? Yeah. Obviously. Well, so me and my friend in business school, we loved playing board games a lot. And, and eventually, we were like playing board games. And we were thinking about, okay, how can we make this board game different? How can we make our own spin on this board game? Yeah. So eventually, we were developing and developing a new game. And then after graduation, of course, that was when COVID was at its height. So we will just indoors, we had to wait to no social life. So just being in the room all the time. So yeah, we took it amongst ourselves to just use that free time, that surplus free time, we had to just develop the board game and actually make a product, make a business and get it out there.
 
</strong>Michael Hingson ** 14:03
So tell us about the business and what you have so far.
 
<strong>Jack Kountouris ** 14:07
Of course, well, so the business we we have is a cold dimension bowl games. Our first board game invasion, the conquest of kings, was actually released last May. And we have around like hundreds of customers right now. They primarily nationwide, but some in the UK and some as well in Europe. But yeah, we still have that one game that's going strong sales are going strong for the net. But we also have a couple others in development. Of course, it's still very early on for these, a couple of games, a couple of expansions that we have in plans for the next couple of years
 
</strong>Michael Hingson ** 14:46
in the world of technology and so on why board games as opposed to maybe creating an electronic game?
 
<strong>Jack Kountouris ** 14:55
Yeah, so actually, this ties into what we talked about, about the pandemic Because mostly we're just stuck inside, we actually read so many articles about how board games were bringing people together how board games like board games offered, offered something that you couldn't really get like virtually. And if you were to stay indoors, at nights when board games came lots of popular I mean, it was a way to have your friends hang out of family without really having to go outside. So yeah, we actually saw in articles there actually a spike in both games during the pandemic. And also earlier, we noticed that the board games was a huge market. I mean, there was a there were particular niches around combat strategy board games, or uncooperative board games. And yeah, there was a huge market to take opportunity of.
 
</strong>Michael Hingson ** 15:51
So you, you created a game. And so it got published, sort of more when the pandemic was was slowing down, but you're seeing still pretty good sales of it, and so on. Yeah, so
 
<strong>Jack Kountouris ** 16:09
pretty good. We're going to a few conventions were up in is social media. So Instagram, followership, and conduct out? But yeah, primarily, conventions we're doing? We're still seeing the ad interest. We've gotten a couple of views from BoardGameGeek reviewers, and from just board game, people that habit. So yeah, we're seeing some success out there, we definitely have a game that people people really tend to enjoy. And actually, when you know, you have the product that people like, I mean, that's, that's good to get going with that.
 
</strong>Michael Hingson ** 16:48
What kind of comments are you getting about invaders?
 
<strong>Jack Kountouris ** 16:54
Yes, so we're getting, we're getting good reviews, I mean, we'd get we're getting some like, some area of critiques. Obviously, it was just me and my friends. So prior to that, we have no book, we have no board game experience in development. And we didn't really use Kickstarter, and most board games that are becoming new use Kickstarter, that's where they get the border map, or word of mouth. So us not using Kickstarter and choosing the Self Publish. That was already, in my opinion, a big hurdle that we had to accomplish. But yeah, once we got the reviews coming in, we actually got good, better insights. People who had reviewed like combat strategy games, before, they talked about our Resource Management, they talked about a combat system, there was actually one review we got, and the only downside of it was the size of a box. So yeah, people generally seem to get and seem to like our game. But on the flip side of that, obviously, there were some mistakes were made, like, little mistakes, and like the rule book and all that. And that just comes from us not having the experience of writing rule books of doing design of doing art for the bucks. So yeah, definitely, I will just improve and stuff to learn from for our next few games.
 
</strong>Michael Hingson ** 18:21
So what did you learn about what you did wrong? And what did you do wrong as far as creating the rules? And what would you do differently next time?
 
<strong>Jack Kountouris ** 18:30
Yeah, so what we did is we did like a primary primary rulebook. But yeah, what some people have been saying is, we need more like a reference guide. So what our rule but did is it did a good job in explaining the nuts and bolts of the rules. But it didn't, it didn't like the right really provide reference that you could use here in the game. And that's what it's all about. Because when you're when you haven't about the game, and you sign a game from scratch, it's like you need to you need to go to a rulebook every other time to remember this just for reference for the
 
</strong>Michael Hingson ** 19:07
for the rules, until you get used to it. Exactly.
 
<strong>Jack Kountouris ** 19:11
So adoption. That's the thing we've been working on a lot.
 
</strong>Michael Hingson ** 19:16
So the next time do you think you would use Kickstarter? Does that do you think give you any advantages that you didn't get to utilize in developing the first game?
 
<strong>Jack Kountouris ** 19:28
Yeah, so primarily, the advantage of Kickstarter that we missed out on was just the word of mouth because bought in geek that that's why the whole community of board gamers and particularly our target market demographic is and they advertised Kickstarter a lot. So they would have games like people don't even play and people just see on Kickstarter, feeling like it's interesting. And that's where you get the word of mouth. That's where you get investment as well. So I think for next few games, we We'll definitely think about about Kickstarter. Because obviously, when you have a product like this as, as opposed to a service, that means word of mouth is really everything you need to do everything you can to sell that product.
 
</strong>Michael Hingson ** 20:16
And in a sense, you get to generate some revenue upfront, which also helps you start to see how much interest there might be in the game.
 
<strong>Jack Kountouris ** 20:27
Exactly, yes. And yeah, that money aspect of it. It's it's definitely a major factor. Yeah, if there's investment in the original kick slow, that means, okay, we've got something then that gives us so much confidence. So yeah, I think definitely, that's, that's the primary thing we have learned from self publishing. So we can progress in the future.
 
</strong>Michael Hingson ** 20:53
As anyone yet or any company approached you to talk about, gee, maybe we should buy this and make it a bigger thing, or have you gotten to that kind of point yet?
 
<strong>Jack Kountouris ** 21:06
No, yeah, we're not we're not there yet. Yeah, I mean, we have talked to like retailers brick and mortar brick and mortars, but no, like, really serious conversations yet? Yeah. Who knows? Eventually, something like that might happen.
 
</strong>Michael Hingson ** 21:22
Have you looked at major resale or sales places where you can get them to pick up the game and sell it?
 
<strong>Jack Kountouris ** 21:31
Of course, and and many of the convention actually, we've done have been taken place at board game stores. We have one influencer, actually who her son runs a board game store. So when we had him review again, he actually published he actually split the games board games store. So lots of customers could come up. So yeah, board game stores, cafes, board, game cafes like that. And conventions, anywhere, we can display the game really. So people public can go buy it and say, Hey, that's a game. I don't know that. That's
 
</strong>Michael Hingson ** 22:06
a modality. And again, the name of the game is
 
<strong>Jack Kountouris ** 22:10
invasion, that Congress, the Kings,
 
</strong>Michael Hingson ** 22:12
the conquest of kings, which is intriguing in of itself, which, which is great. I know that in terms of doing something like this, there had to be a lot of logistics, a lot of coordination. So you and your friend, I gather both went to Wake Forest.
 
<strong>Jack Kountouris ** 22:33
Yes, in a master's program, we both did the masters and management. Cool.
 
</strong>Michael Hingson ** 22:39
And so what really got you to decide that you wanted to start a company, because that's a pretty major decision. And I appreciate that you, you too, were in an environment where certainly doing something like this could be encouraged. But what made you decide to really knuckle down and go through the rigors of starting a company?
 
<strong>Jack Kountouris ** 23:01
Yeah, so I remember on your earlier question, I talked about my communication and how I use the psychology mind I had. But also this is where that entrepreneurship minor ad came in. I did so much at Wake Forest, in terms of entrepreneurship, I kind of like really knew that at some point, there will be some product or some service that I would just, I would just take and run with. And honestly, I didn't really know it will be a board game until the opportunity. Opportunity came along. I mean, I really wasn't a board gamer before I met my friend from from the business school. So yeah, I think the opportunity arose because we were in business school, we have that atmosphere of like learning and requiring something better. And we had the business acumen as well, we were being taught every day. And yeah, we had the passion as well. So if you take the passion and combine it with business, it really makes for good environment and good atmosphere to actually take something, take something you love and run with it in the sense that you can actually make it make it something.
 
</strong>Michael Hingson ** 24:14
What's the name of your company?
 
<strong>Jack Kountouris ** 24:16
It's dimension board games.
 
</strong>Michael Hingson ** 24:18
That's right dimension board games. So people go look for Dimension board games and by invasion, the conquest of kings. But anyway, that's another story. We'll leave that for people to do. But I go back to the question about electronic versions of games. One of the things that I've noticed, and even in some games that are accessible for for blind people, one of the things that I see with electronic games is you can buy more things or buy tokens or pay to get more resources and so on. Does any of that kind of thing exist in the board game world or is that something that you think is really necessary to would focus on that would give you some additional revenue?
 
<strong>Jack Kountouris ** 25:04
Yeah, of course. So we have thought about certain add ons like that maybe you can add like more pieces add, like, add things to establish other abilities in the game. And we have definitely thought about in the long run, but right now we we just want to keep at the physical physical board game. Eventually, when we get popular, I mean, it's not if it's when we get popular, when we have a follower base, when we have that those many people playing our game, we will think about introducing something like that where people can really be on the lookout for for add ons for extra abilities and all that for the game. But uh, yeah, right now we just have a main focus on just just word of mouth and getting our games out there.
 
</strong>Michael Hingson ** 25:53
So what was it like starting a company with a friend I mean, it was an adventure. And I regard life as an adventure. So clearly, you all the two of you started on on a great adventure, and you've stuck with it. And that doesn't always happen either. So you guys obviously get along? Well?
 
<strong>Jack Kountouris ** 26:12
Yeah, we do. I mean, it was, it was really fun working with one of my best friends, and still really is fun to work with one of our best friends. Right now. We still do play tests, we still talk about the business, we still talk about new games we will have in production. But yeah, it was great not just to have a friend as a partner. But Tableau have a partner in general, it means that you're not really alone in innovation that you have when you have someone else who's who's working on the same thing. Makes you not have those anxieties and have that belief. Okay, I believe it. There's also someone else who believes it. So it makes you have more confidence in what you're wanting to do. And yeah, obviously working with my mom, our best friends, it was it was fantastic. And we had the we have like similar personalities well, so he can always like, talk off of each other and always build on each other. And yeah, it was absolutely fantastic.
 
</strong>Michael Hingson ** 27:14
So where does your friend lives? He actually
 
<strong>Jack Kountouris ** 27:17
moved out to Denver, Colorado after graduation for Mike,
 
</strong>Michael Hingson ** 27:22
and what got you to Los Angeles?
 
<strong>Jack Kountouris ** 27:25
Well, after my graduation from work, I actually went back to London for a little bit. I worked in London, as a recruiter, I started my recruitment career. And then eventually, this past year, just over one year now, one year ago now, while my companies in London, they were opening a new LA office. So I was still young enough to take the road Shanthi I'd always thought about maybe trying out the west coast and trying out in LA. So yeah, I basically my boss was moving a few of us to start over that office in LA and I was on with the lungs shows. So we saw the LA office. And that's that's how I moved.
 
</strong>Michael Hingson ** 28:09
And so in a sense, it isn't is challenging from a timezone standpoint is it might be because you're only an hour difference.
 
<strong>Jack Kountouris ** 28:19
So now, now, it's really not as you come out when I was in London, and my friend was in Denver, a seven hour gap. Yeah, that was that was that was hard to do. But now it's much better with us only we won't be in one hour apart. So whenever I want to talk about a new game idea, or talk about it and you new marketing strategy, I can just call them and we can say, oh, that's that's capable of having to call each other.
 
</strong>Michael Hingson ** 28:49
Do you do that on the phone? Or on Zoom? Or how do you generally chat?
 
<strong>Jack Kountouris ** 28:54
When generally and zoom when, because you
 
</strong>Michael Hingson ** 28:57
can cat video easily just maybe
 
<strong>Jack Kountouris ** 28:58
an idea of what we'll do a phone call but but generally it has been zoom. So we can really like brainstorm every little idea we have. Make sure it's make sure we're doing well. But
 
</strong>Michael Hingson ** 29:12
yeah, and you can you can see each other which makes a lot of sense.
 
<strong>Jack Kountouris ** 29:16
Exactly, exactly.
 
</strong>Michael Hingson ** 29:19
So what kind of challenges though do you face since you have a full time job? And we appreciate I gather, you're probably taking some time from your full time job to be here this afternoon since it's only about four o'clock in the afternoon, but what kind of challenges do you face and issues do you have to encounter when you've got a full time job? Yet? You're trying to run a company which can also probably be somewhat of a full time job as well.
 
<strong>Jack Kountouris ** 29:49
Yeah, definitely. It's it's a struggle taking the time, and especially since I moved so recently, so when I just moved to LA and this was like last night Summer, it was it was tough to get going to know I had the job. But no, also we had to keep the ball game business going. So took a lot of like strict, regimented, scheduling. And just, I've list like, right by me on my wall of everyday things I need to do after work things I need to shake off after work every day. So yeah, you just need to be strict and regimented about it. And honestly, like, it was tough signing it up tough when I had the change. But when I, when I applied myself, and gotten in the habit of it, it really didn't become as time consuming.
 
</strong>Michael Hingson ** 30:41
So dimension board games started in what 2022? Was it
 
<strong>Jack Kountouris ** 30:47
started in starting 2021. Actually, 2021 innovation was released in 2020. Right?
 
</strong>Michael Hingson ** 30:53
But in 2021, you were still over in London,
 
<strong>Jack Kountouris ** 30:57
2021, I was still over in London, my friend was in Denver. And that's when that's when predominantly most of the game development and operations stuff happened. So that was a real challenge released in May of last year.
 
</strong>Michael Hingson ** 31:14
So that was a real challenge, though, because then you did have the timezone issues of being seven hours apart. That must have been fun.
 
<strong>Jack Kountouris ** 31:22
Yeah, that was that was really fun. And I'm sure you know this, but because Denver seven hours behind that's basically meant that because I had a full time job on weekdays, we can't do anything, because because when I came back from work, he was at work and vice versa. And when he came back from work, I was asleep. So that basically meant Saturdays, Sundays and Fridays night and Friday nights were the most optimal time to have those zoom meetings began. Again, this was when we were we were just regrouping from the pandemic. So I socialized we're still trying to get back there. So it was easier to to damage these communications.
 
</strong>Michael Hingson ** 32:09
Yeah, certainly is easier now. Now. Do you have a family? A wife or anything?
 
<strong>Jack Kountouris ** 32:16
Yeah, so that's, that's, that's a good question. Yeah, I have I have a life.
 
</strong>Michael Hingson ** 32:23
Are you married or anything like that? No, I'm not. So So you still have more of your own time than if you had a wife and a family that you'd have to deal with? So that probably helps a little bit too.
 
<strong>Jack Kountouris ** 32:36
Exactly. Yeah, that did help. Yeah. For me, like family was just my parents, my brother and my sister in law, my grandma granddad, my grandma. Yeah, no, no girlfriend yet.
 
</strong>Michael Hingson ** 32:49
No girlfriend yet, someday, but it'll happen. I know, for me, my wife passed away last November and my time became more my own. So working with accessiBe, which is in Israel 10 hours ahead. Sometimes, we get meetings very early in the morning, my time because they're 10 hours ahead. And so, for example, yesterday on Sunday, I had a meeting at seven in the morning, Sunday, this just yesterday. And it's easier to do when I know I don't have to worry about disturbing somebody else, just waking up a dog and a cat and they cope. But with a family when we were married for 40 years, it was always the thought of working in one place. And oftentimes I would be on one coast and company would be on the other coast. And I was transferred to various places to do things for companies. That happened through the World Trade Center. And of course, being in the World Trade Center on September 11. And then it wasn't such an issue because although I did for a while before September 11 work for companies when I was in New York, and they were in California, afterward, it was much more an issue where we were able to deal with stuff a lot closer. So I worked in, in California in Northern California for Guide Dogs for the Blind for a while, but we live there. And then afterward, it was just me running my own business that Michael Hingson group, so we didn't have to really be so challenged by different time zones. Until accessiBe came along, which they did in January of 2021. So for two years, it was a little bit of an issue or almost two years. But you know, there is something to be said for your own time. And so you can really do things on your schedule and you do have a friend you have to work with but still you guys are obviously working it out.
 
<strong>Jack Kountouris ** 34:44
Yeah, we're trying. It's a struggle sometimes. But it's really great working with all my best friends and it's really great. Doing something that you love and when you're in the business of fun and games it's it's really hard to separate the fun from the business.
 
</strong>Michael Hingson ** 35:01
Well, hopefully the business becomes fun. Yep.
 
<strong>Jack Kountouris ** 35:07
It's it's starting to be like we're seeing we're seeing the success coming. And that's, that's fantastic. Plus now,
 
</strong>Michael Hingson ** 35:15
that is exciting. It's a great thing to be able to do. So what are you learning from your first game? And as you go into future games, what are you learning about game development? There's a lot that obviously has to go into it. So what makes a perfect game? And how do you get there?
 
<strong>Jack Kountouris ** 35:32
Oh, yeah, so so much stuff that goes into it. So many mistakes, people land on Yang, game game development, specifically, it's a lot of trial and error, a lot of looking after loopholes and really gets tedious sometimes. But yeah, to to give you give you a little bit of perspective, one of the things one of the ways that me and my friend works so much together is he has, so he has the knack for, for thinking big and a knack for thinking of the big thinking of the big ideas, starting like out wide. And I've not to like bring him bring him in. So having the small ideas. So what I do generally is find the loopholes. So what he would do is he he'd say, okay, Jack, I got an amazing idea. And then we'd be brainstorming a lot. And we'd be thinking about how to make that idea. accessible in the game, make the idea work out. So it's not too much in gameplay, not too much, you understand that? It can work out in the game in the physical hand game when they align too many loopholes to take advantage of.
 
</strong>Michael Hingson ** 36:45
So do you get to the point is you're developing the game where you actually, the two of you just spend time playing the game to look for the loopholes, or the things that are working or not working?
 
<strong>Jack Kountouris ** 36:59
Yeah, actually, that's predominantly what is all about. So I would say that there's one stage on which is thinking, thinking ideas, getting ideas from all over the place. And then we enter another stage where we take all those ideas, and like, what, maybe one by one or two by two, so we make sure that no ideas like convoluted with each other, we will test them out. And we will see how it works in the game and see if there's a way to make it simpler. Because one of the things we were noting in game development was there was a time where our game was super complicated and super, super long as well. This was very early on. So when we were really just out of ideation, really. So every, there was a point that every play test we made, we developed like little nuances to make the game simpler and make the game shorter.
 
</strong>Michael Hingson ** 37:59
How long does it take to play the game? Now, if someone sits down or some people, how many people can play it at one time on the board?
 
<strong>Jack Kountouris ** 38:10
So yeah, the base game is three to four, but it can be played with five as well as six to base game is three, four players Tamriel played with two players in the world. But it really hits a smooth point with three, four or five players.
 
</strong>Michael Hingson ** 38:26
How long does it take to play a complete game?
 
<strong>Jack Kountouris ** 38:29
It here's the thing it read really depends. Actually. Our game is military combat. So it depends what the characteristics of the players. So if if there are four players playing who are who are really outright combat and really aggressive from from the beginning, it's a shorter game.
 
</strong>Michael Hingson ** 38:48
Somebody gets killed off soon. Yeah,
 
<strong>Jack Kountouris ** 38:51
of course. And that happened that happened a lot of times. And yeah, on the flip side, if there if there was a game where for people who like really, really like to build up their kingdoms before they fight and really want to be be cautious about that about fighting, then you have the longer games. Usually average is about two hours, maybe two and a half. But if it's your first time trying to figure out the rulebook, it's not too
 
</strong>Michael Hingson ** 39:18
bad. It's a it's an evenings entertainment.
 
<strong>Jack Kountouris ** 39:23
Exactly. And then some games out there. Some games I love out there that I love them. But that seven hours, eight hours. It's insane sometimes.
 
</strong>Michael Hingson ** 39:33
Yeah, I like Monopoly and monopoly you can do fairly quickly in a couple of hours and have a lot of fun with it. But the world has advanced a lot since Atlantic City and Boardwalk and Park Place. Yeah. So what what's the basic premise? Or what's the process of the game? Can you tell us a little bit about the plot and so on?
 
<strong>Jack Kountouris ** 39:53
Yeah, so the basic premise of the game is you have the medieval can them. So you have a kingdom of castles and roads and castle walls between castles. So you try to build that up. And the way the map is you have the resources. And the resources are inherently in the map. So the placement of your castles and where you build your castle where you build your roads, they get you that those resources and they really, they really help develop, okay, who you'll be as an empire, what kind of resources you getting. And then the next slide, which will combat aspect of it, is you have a king. And also you have soldiers who kind of follow the king and the aim of the game was to be able to take other kings crowns. And the way you do actually you use the soldiers going along with the king to create armies and all that try to siege people's castle that and try to kill people's kings kill people's armies. So yeah, that there are really two, two parts of the game that the first half of it or should I say first third of it, is just building up your kingdom, trying to manage the resource you're getting. And then the next two thirds, you're getting into siege and castles getting into getting castles and getting into actual combat which which is is fantastic. It's a fantastic way to the game.
 
</strong>Michael Hingson ** 41:17
So all kings no women.
 
<strong>Jack Kountouris ** 41:20
Yeah, so that's the thing. We did think about doing, like Queen peace and maybe for the expansions. But because we just wanted one, one overarching piece to be like the most important thing. We're like between names. And then we think of it like King King was King seemed so perfect. We weren't thinking about that as a downside. Is it? Maybe not. Not general Germany equal. But yeah, we were thinking about games like chess. Well, obviously, the king is the main piece that you have to you have to take to win the game. So you're like, Okay, it's medieval. People understand that the king is the main piece. So yeah, right. Okay, that name
 
</strong>Michael Hingson ** 42:05
at the same time. And chess, the queen is probably the most powerful piece on the board. Oh, yeah. So well, well, so the real question is, the very serious question is, who wins most of the games? You are your friend?
 
<strong>Jack Kountouris ** 42:20
Oh, I can say quite confidently. I do. There you go. Actually, it was it was funny in the in the very beginning, it was having such a hard time with the game. In the VA, in the very beginning, there was such a disparity between me and him. But yeah, occasionally, like he got good. And now we're like really equal at the game. So yeah, I won't answer who wins between me and him. But between me, him and two other friends, it's usually either me or him who went,
 
</strong>Michael Hingson ** 42:54
there you go. Well, the other part about it is though, you each bring, it sounds like different skills to the company and different skills to the game design, which is great, because you feed off each other. Exactly, we feed
 
<strong>Jack Kountouris ** 43:09
on each other, feed off each other. And it's amazing, like personally and professionally. And in the games where we feed each other. And whenever he thinks an idea, it's like I think of the idea at the same time. We like easily able to like like connect, and really. So he says, Oh, I have this idea. And then I listen and say Oh, whatever. And he's like I was just thinking of that. And it's just great to because once we start that train, it's like I I am crane. So we started different locations. But we just come together with the days we're having, and it's fantastic to be able to brainstorm like that.
 
</strong>Michael Hingson ** 43:51
Yeah. And it's always great when you have somebody, somebody who can really work with you that well, you guys were very fortunate that you found each other and are able to put all of this together.
 
<strong>Jack Kountouris ** 44:07
Exactly, yes.
 
</strong>Michael Hingson ** 44:09
So in in the whole process of constructing the game, where's the where's the game actually manufactured these days?
 
<strong>Jack Kountouris ** 44:18
So the game was originally manufactured in China. I mean, we were we were looking into into local local manufacturers. But honestly, for the money purposes, China was a blast. So the way we haven't worked is we had the units manufactured in China. And then we store them in different phone centers, one on the West Coast and one near the east coast as well so we can easily be able to distribute to our customers.
 
</strong>Michael Hingson ** 44:46
What I was wondering. And the reason I asked the question is what kind of affected the pandemic have for you in terms of supply chains and all that and especially since You came in as far as having a game on the market, closer to the end of the pandemic, but still, we keep hearing about supply chain problems and all that. So how's that affected you? And how have you dealt with it?
 
<strong>Jack Kountouris ** 45:13
Of course, like I'd say, even though our game was actually released, like, towards the end of the pandemic, we are in the midst of we are in the midst of development, and we and they were in the midst of production all throughout 2021, even 2020. Yeah, so supply chains were huge problem, especially having a ship from China. Huge shipping delays. And it really was tough to really work it out. So initially, we actually opened up pre orders, open pre orders for the game in November of 2021, just to get the holiday holiday customers. But yeah, because of the supply chains, and because of problems with production overseas, and delays and delays. It wasn't until May. And this is late May that he was actually producing it was actually available. So unfortunately, we had some customers who had pre ordered the game for the holidays in December, and only were able to get the game in May. But uh, yeah, it really was tough to work out.
 
</strong>Michael Hingson ** 46:21
How about now are more of the supply chain issues and so on? less of a problem.
 
<strong>Jack Kountouris ** 46:29
So you know, it's less of that problem. But it's it's a it's a different problem. Really. It's it's obviously like, like political situations and all that. It's, it's still a problem, like getting the shipping on time, huge delays, price increases, well, we're worth manufactories B, it's a different problem than pandemic was. So everything that was lingering from the pandemic guy in supply chains, I think that's that's become minimized.
 
</strong>Michael Hingson ** 47:02
But things seem to be going along pretty well. Right now, though, overall.
 
<strong>Jack Kountouris ** 47:09
As well as it can be. Yeah.
 
</strong>Michael Hingson ** 47:11
Do you see improving, though, over time, or is it just kind of a steady state of challenges of one sort or another, but you're able to cope with them?
 
<strong>Jack Kountouris ** 47:22
Yeah, status? I think the latter, honestly, sleep challenges. I mean, what were aware of the problems? We manufactured our first game in China. But yeah, honestly, like stuff has made us wonder. The second or maybe third is we'll try to manufacture them locally. Because, yeah, China, that was obviously when we were scrounging for money. And we were no, you're looking for investment. And, and the price in China was easy to manufacture. But just to optimize shipping and optimize time and all that we might be looking for affordable options that are local to the states and in the country to help speed things up rate.
 
</strong>Michael Hingson ** 48:06
How much does the game cost if one wants to buy it?
 
<strong>Jack Kountouris ** 48:09
Yes. So the game goes format goes for market rate of 59 $99. We do have continual seasonal discounts going on, at least discount for I think 30% We had another 20% discount at some point earlier this year. So yeah, we do run discounts every now and then our Instagram channels and Facebook platforms.
 
</strong>Michael Hingson ** 48:37
Well, is it is it a game that's also available on places like Amazon, which is obviously a big selling potential place?
 
<strong>Jack Kountouris ** 48:47
Now it is known among nationally. What we're doing is like E commerce. Because we're still in that stage. We're just getting a word of mouth from just getting the start. But yeah, we have looked at Amazon foam and Amazon FBA and so many hurdles to jump through. It's it's a plan, but it's a plan for the future.
 
</strong>Michael Hingson ** 49:10
What did you do to stand out? Um, clearly there are a lot of board games, there are a lot of demands that are being put on people's attentions and so on. What did you do to stand out to get people to pay attention to invasion?
 
<strong>Jack Kountouris ** 49:27
Mason? Yeah, that's a very good question. So that was I talked about how we didn't do a Kickstarter how we didn't really have to word of mouth. So that was already like, we were starting with, we assign a 15 back 15 feet back from the sideline there. And it was it was really tough to get the word of mouth. But yeah, I think the main stuff for us is we'd have we'd have influences we have with us we got on board games cake. We have people that we ask for review of the game, obviously in the beginning and the word of mouth Ain't from like friends and family. But yet it's one of those things. And we have the conventions as well. But the form of those things that you need to slow and steady wins the race, right? You need to begin from like nothing and you need to slowly build it up like an Instagram posts a day in the in the very beginning and really wasn't doing much. But now it's really getting more traction as we have more photo followership. And now we have more views on both games tickets more reputable and more credible for for people in the board games community. And, yeah, so pretty much slow and steady, slow and steady wins the race.
 
</strong>Michael Hingson ** 50:42
You said something earlier than say you didn't do anything with Kickstarter, and this and so on you self published, which I appreciate. But what comes to mind is that what you are doing, and what is being done is regarding your game, very much like what goes into typical publishing, especially if you're doing self publishing, you got to do all the marketing, you've got to do all the demand creation, and so on. And so I'm hearing from you the same things that I hear from a lot of people we did with with my second book that we sell published, but even our first book, you have to be involved in the marketing habit. And you're gonna always be the best salespeople for the for the game.
 
<strong>Jack Kountouris ** 51:29
Yeah, of course. And me, again, being being a recruiter, as my job my day job, it really brings out this this salesperson in me and I'm selling something I love. So I speak to the credibility of it. But yeah, Kickstarter, when you take power that way, it's pretty much a marketing platform. So we just had to do that without the board game community behind us. So that was the that was a hurdle for us.
 
</strong>Michael Hingson ** 52:00
How large is the board game community? I mean, you, you've indicated the board games are still very popular. But how large? Is it compared to like electronic games and so on? Or is it just two completely different worlds? So it doesn't really give you the ability to compare the two.
 
<strong>Jack Kountouris ** 52:18
So it is different? Well, you can't really make a direct comparison between the two. But it's a it's a large community. I mean, if you go on board games gig gaming caravan, or the community does their communities out there on Discord and such, there's so many board games, so many niche board games, and especially indie board games in the board, new creators. So many people just create board games, just like that. Get get board games out there. So often. It's really like an enrich community. There's so much out there so many niches of board games, resource boundary and combat cooperative, competitive. It's really a huge fantasy. Yeah.
 
</strong>Michael Hingson ** 53:03
And so the more you can do to break in and come up with plots that are going to intrigue people, the better it is.
 
<strong>Jack Kountouris ** 53:10
Exactly, exactly. You just need to need to have game ideas and given to people.
 
</strong>Michael Hingson ** 53:17
We talked before this podcast last time we met about making it accessible. And I would love to explore how and if it would be doable to make the game accessible. So blind people could play it. And there are some people that, that do some things and making card games and other games successful. So it's something to explore, not sure that it would be a huge market as such, but it would be great if, when in the future, you produce games, you can make them accessible right from the outset. So you have one game that everyone can play, whether they can see the board, or feel the board, and that you just have the same game that's available for both. And I still think that that's the best way to deal with accessibility rather than having a different product for, say people who are blind as opposed to people who are not it. It's a unique sort of thing, but it would make for a very interesting discussion point and dialogue.
 
<strong>Jack Kountouris ** 54:17
Oh, yeah, exactly. I mean, different different things we can do. Obviously, we have the rulebook. And if we can transfer it to braille, and I really becomes in our game, like I'm going to make the comparison to chess. Although there are some people who who know chess so much they can picture board in their heads, they can picture it and they can just make the move in their heads because they remember where everything is. Really becomes a lot like that. So maybe eventually, people can really feel the feel of Matt feel the Gameboy to know where everything is. And at that point, just just know what moves to make, based on the map pick As honestly, there is a very simple way with the resources to make the map able to make the map accessible, if you just feeling what what kind of resources I were
 
</strong>Michael Hingson ** 55:12
something to explore Well, if you'd like to explore that and examine it in the future, let me know. Because I think it would be fun to try to connect you with people who might be able to help with that. For you. What have you learned from this experience? So far? In terms of creating a business? What, what kind of mistakes have you made in doing the business? Or what kind of lessons have you learned that are going to help you as you go forward?
 
<strong>Jack Kountouris ** 55:38
Yeah, so Well, one lesson I have is to really have like a partner that you trust. And just in general, our partner, I spoke to this earlier, but they'll speak to it again. There's so much confidence when you know, there's at least one other person who has the same vision and believes in the same thing you do. It just really helps so much. The Void is anxiety, saying, Oh, what if no one likes it? Oh, what have I can't do this. But yeah, other than that, just? And yeah, you've probably heard this from the perspective of business people out there that many entrepreneurs, just the famous thing is they say, many people just fail at that first. And the first Ventures we have, we have made a few mistakes with which we will definitely learn from Wait, which costs, which actually costing us money. So we learned the hard way. But I think honestly, being an entrepreneur, having a business like this, learning the hard way is really goes with the function of it.
 
</strong>Michael Hingson ** 56:45
What has all of this taught you that you can use in your full time regular job of being a recruiter? Because I'm sure that this must give you some empathy or better understanding of some of the things and are some of the places where you might be sending people I would think.
 
<strong>Jack Kountouris ** 57:04
Yeah, so in recruitment, won't. What I will say is, sometimes you see people with CVS, and it's really black and white, sometimes the hiring manager, you see people with CVS, you see they're doing this passion project on the side, you see what they're doing on the side. And many of you will be like, Okay, what's relevant in that, because obviously, if you're doing something on the side, it's not really a full time job. But yet, it's given me a chance to have more patience and learn more about the the individual people not just about what they've been doing, how long they've been doing, and what they've accomplished, which, obviously, the name of the game in terms of equipment, but learn more about them on the people side of things, learn more about what drives them to learn more about their motivations.
 
</strong>Michael Hingson ** 57:52
Studying psychology is a wonderful thing. But there's nothing like living it and seeing it in action to really be a great tool for you teaching yourself how to do it better.
 
<strong>Jack Kountouris ** 58:04
Yep, that's exactly right, Michael.
 
</strong>Michael Hingson ** 58:07
It's, it's as good as it gets. It's kind of fun. What's the future for Dimension board games then? So you're obviously working on games, anything you can talk about?
 
<strong>Jack Kountouris ** 58:17
Yeah, a few things I can talk about. I don't want to talk talk too much, because it's pretty much in development. But we do have a few expansions may be coming. Another edition possibly for like next two years, or 2324 25. And eventually, we'd want to be in a place where we can just come up with with different games and be able to reuse, create the games we love and see if they're good enough.
 
</strong>Michael Hingson ** 58:50
Do you think your games will continue to be sort of battle and conquest type games? Or are there other kinds of plots you might explore?
 
<strong>Jack Kountouris ** 58:59
What I will say is ones, the ones we are thinking now and then backbend and the ones in development. They are combat. They are they are similar to the first game, but we do we are think about one that's that sets more than in this space mindset, which is more of a 2025 thing. We haven't really begun develop development on that so much, because we've just been focusing on invasion and the expansions and the other ones we have more immediately. But a yet a long, long term. Long term goal is to be thinking of games in another situation. So space and stuff
 
</strong>Michael Hingson ** 59:38
like that. Question. Strategy games, though, are pretty popular. And so I'm not surprised.
 
<strong>Jack Kountouris ** 59:43
Exactly, exactly. And if if we have a chance to create a classic game like Monopoly or Scrabble, that's more mainstream, then that'd be fantastic as well.
 
</strong>Michael Hingson ** 59:54
Well, this is absolutely been fun. And as I said, I've never been able to have discussion like this, and I've learned a lot. And you've also given us some wonderful things to think about just good life lessons about entrepreneurship and the fact that when you work on something, you have to deal with setbacks. But at the same time, you need to look forward and move forward. And you've clearly done that you and your, your partner have done a lot of that, which is really exciting. And I appreciate the, the lessons and the thoughts that you've brought to us. If people want to learn more about invasion and learn more about you, and so on. How do they do that?
 
<strong>Jack Kountouris ** 1:00:35
So yeah, I'm obviously you can look me up on LinkedIn, Jack Kountouris or on Facebook or any of the socials. But for dimension, board games, our Instagram handles at dimension board games, our URL is <a href="http://dimensionboardgames.com" rel="nofollow">dimensionboardgames.com</a>. Very simple like that. And also, we have a link from them to voting Schaik on our website, so you can see the more in depth reviews of the game on the invasion, the Congress, the Kings on board game, board games kick. So if you're looking for reviews of the game, just go to bogging games geek or even go to a Instagram page, because eventually, because sometimes we do post some reviews out there.
 
</strong>Michael Hingson ** 1:01:19
spell your name so people can find you easily if they want to go to LinkedIn, and so on
 
<strong>Jack Kountouris ** 1:01:24
J A C K  K O U N T O U R I S
 
</strong>Michael Hingson ** 1:01:34
So hunt down Jack and learn about invasion, the conquest of kings and dimension board games. And that sounds like there's a lot of exciting stuff coming up. And I'm going to try to keep up with it. And I'm hoping that we can maybe work together to make something accessible. I think that we don't as blind people get to share a lot of that stuff. And sometimes a few games are made somewhat accessible, or sometimes they're made fairly accessible, but it's still a small population compared to what's out there. So it would be fun to see some games come out right from the outset that worked for everyone.
 
<strong>Jack Kountouris ** 1:02:16
Thanks so much, Michael. Well, I
 
</strong>Michael Hingson ** 1:02:17
really appreciate it. And I appreciate you listening to us out there or watching us if you're doing it on YouTube. We really would love your comments, please feel free to send me any comments and thoughts and emails you have, you can reach me at Michaelhi m i c h a e l h i at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a>. And Michael hingson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Please give us a five star rating. We appreciate your ratings. We appreciate your reviews. And please not only rate but give us reviews. We love that. And I'm sure that Jack would love it if you say nice wonderful things about this when you hear it because that'll help what he's doing as well and we very much admire what you're doing. So I want to thank you one more time for being here and taking your time to come and talk to us about the game and what you're doing.
 
<strong>Jack Kountouris ** 1:03:20
Thanks so much, Michael And thanks, everyone for listening.
 
</strong>Michael Hingson ** 1:03:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Board Game Developer and Entrepreneur with Jack Kountouris</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f80caabd-54ba-4c61-8afc-79afbadbf57a.mp3?source=rss&amp;ext=asset.mp3" length="39714327" type="audio/mpeg" />
<itunes:episode>176</itunes:episode>
</item>
<item><title>Episode 175 – Unstoppable Woman of Many Talents with Madilynn Dale</title>
<guid isPermaLink="false">https://pinecast.com/guid/61692cf7-1579-4f40-98b5-effb078d3cf4</guid>
<pubDate>Tue, 31 Oct 2023 11:00:19 -0000</pubDate>

<itunes:duration>01:04:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b16c859c-d88c-4d3b-9491-a0332eb6fc48/UM175-Madilynn_Dale-Coverart.jpg" />
<description><![CDATA[<p>Madilynn Dale describes herself as “an author, blogger, freelancer, podcaster, producer, reader, mother, outdoors enthusiast” and so much more. I met Madilynn when I was invited to be a guest on her podcast, “The Chapter Goddess”. Of course, I also had to have her as a guest here. She consented and here we are.
 
She always wanted to write, but never did anything seriously about it until after her son was born. She will tell us the story and describe why writing has become so important to her.
 
To date, Madilynn has written and self-published 19 books with at least two more on the way to come out this year. Prolific by any standard since she has only been publishing books for three years.
 
Her story and insights are not only inspiring, but Madilynn offers some good advice using her life experiences. She offers us all some good ideas of how to live and function better.
 
 
<strong>About the Guest:</strong>
 
Madilynn Dale is an author, blogger, freelancer, podcaster, producer, reader, mother, outdoors enthusiast, and overall creative. She's a host for several shows featured under Go Indie Now's wide umbrella, hosts a podcast channel of her own, and loves to travel. Madilynn enjoys chatting with creatives from all areas of the field and letting her viewers see the authentic side of each one of them. 
  
Madilynn is an Oklahoma author and holds several different degrees. She has a bachelor's degree in Kinesiology and an associate degree in Physical Therapy Assistant Sciences. Her creativity stems from something deep within, and through her bond with the creative flow, brings her stories to life. She never envisioned herself as a writer but took a leap of faith while pregnant and began a new journey. She enjoyed writing short stories as a kid and has been an avid reader since grade school.  
  
 Madilynn's hobbies, when not writing, include reading, baking, crafting, hiking, playing with her son, caring for her rescue pets, gardening, teaching, and horseback riding. She loves to travel and explore. One day she hopes to expand her travels and see the world, but in the meantime, you'll find her working on her next novel.
 
 
<strong>Ways to connect with Madilynn:</strong>
 
<a href="https://www.thechaptergoddess.com/" rel="nofollow">https://www.thechaptergoddess.com/</a>
 
Facebook
<a href="https://m.facebook.com/MadilynnDaleAuthor" rel="nofollow">https://m.facebook.com/MadilynnDaleAuthor</a>
<a href="https://m.facebook.com/groups/2693867800852468/" rel="nofollow">https://m.facebook.com/groups/2693867800852468/</a>
TikTok <a href="https://www.tiktok.com/@mdwriter?lang=en" rel="nofollow">https://www.tiktok.com/@mdwriter?lang=en</a>
Instagram 
<a href="https://www.instagram.com/madilynndalewrites/" rel="nofollow">https://www.instagram.com/madilynndalewrites/</a>
 
M.D.
The Chapter Goddess
<a href="http://www.thechaptergoddess.com/" rel="nofollow">Www.thechaptergoddess.com</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome once again to unstoppable mindset. And today we get to chat with Madilynn Dale, I have to tell you the story. Because Madilynn  has a podcast called The chapter goddess podcast, right? Yep. And I was interviewed for that a little while ago. And of course, as I am prone to do, I told her it'll cost her she'll now have to come on unstoppable mindset. That's the price, you know. Anyway. So she agreed to do that. And so here we are. Madilynn  is an author. She's a freelancer, she is a podcaster and a whole heck of a lot of other kinds of stuff. And I'm not going to give it all away. Because then she wouldn't have anything to talk about. And where would we be if we let that happen. So Madilynn , welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Madilynn Dale ** 02:16
Thank you for having me. I am really excited to be on and very thankful for this opportunity.
 
</strong>Michael Hingson ** 02:22
So Madilynn  lives in Oklahoma City. My father was from Dewey, Oklahoma. And, and so he is no longer with us unless he is hovering around Dewey somewhere. But I'm not sure that that's happening. But anyway, I've never been to Dewey, Oklahoma. I've been to Oklahoma and various places, but never to where he was born. But one of these days I hope to get there. Meantime, let's start with you. Why don't you tell us a little bit about kind of the early matalin and, and adventures and what it was like growing up and all that kind of stuff.
 
<strong>Madilynn Dale ** 02:56
Oh, well, definitely life was definitely full of adventures. So they kind of backtrack a little bit. I've always been an avid reader and dreamed of being an author. But I never actually thought I could go for it. But growing up, I loved reading and pretending using my imagination to free up creative stories and act them out, get my siblings involved. I have a little brother, a little sister. And we would always have these fun adventures going to the creek looking for worms playing in the mud climbing trees, just stuff like that. And it kind of gave me different experiences that I have used now that I'm actually pursuing my dream of writing. It's given me lots of story inspiration and real life experiences to plug into my characters. So yeah, that's kind of like growing up life in a nutshell for me. Wow.
 
</strong>Michael Hingson ** 03:57
So were you born in Oklahoma?
 
<strong>Madilynn Dale ** 03:59
I was not. I was actually born in Dallas. So my mom's family is from Oklahoma. My dad is from Texas. And they can't remember exactly how they met. I want to say it was through my Uncle Bobby. But we lived in the Dallas Fort Worth area until I was about five before we moved back to Oklahoma to be closer to my mom's family.
 
</strong>Michael Hingson ** 04:24
Okay, and so you. You did most of your schooling then in Oklahoma?
 
<strong>Madilynn Dale ** 04:31
Yep. Pretty much.
 
</strong>Michael Hingson ** 04:33
There you go. Did you go to college after high school?
 
<strong>Madilynn Dale ** 04:37
I did. So I graduated in oh nine and went to undergrad at Southern Nazarene University in Bethany Oklahoma, which is right outside Oklahoma City. then continued on and after getting my bachelor's of Kinesiology went to physical therapy assistant school through Oklahoma City Community College and curiam I have the degree have the licensing since stuff but I don't practice part as much. I do it on occasion. And I'm focusing on my author career and all the moms stuff that goes with it because I am also a parent to an amazing little five year old, who kind of drives me insane sometimes, but you know, what's parenthood without? Going crazy?
 
</strong>Michael Hingson ** 05:22
Going Crazy, right? Is there a husband involved?
 
<strong>Madilynn Dale ** 05:25
Oh, yeah, he the hubby is awesome. He is the whole reason I get to pursue my dream of writing. He's been very, very supportive. We've kind of butted heads on a few things. Because as a creative, you don't bring in a lot of income right away. But somehow we've managed to find a way and just keep moving forward slowly. So very huge shout out to my hubby for being amazing and supporting me. What does he do? He works in the restaurant business. So right now he's kind of like the GM or general manager for the restaurants he works for. And I'm not going to plug the name in because I will be scolded if I do. They're really particular about me sharing like that, because it's some of the stuff I write. Um, but oh, we'll do that offline. Yeah. hands full with a bunch of different restaurants. He basically travels all over Oklahoma. He goes in installs new technology sees what he can help with them improves, make their business become more efficient, run better workout better for customers, and just, he's got his fingers in so many things in the company. I don't know how he keeps up with it.
 
</strong>Michael Hingson ** 06:42
It is like herding cats, sometimes very much so. And then you are at home and you're writing and you're momming and everything else. And I can imagine that that can drive a body crazy after a while. But also, I bet you would say it's well worth it.
 
<strong>Madilynn Dale ** 06:59
Oh, yeah, definitely. Absolutely.
 
</strong>Michael Hingson ** 07:01
So what is kinesiology? So Kinesiology is
 
<strong>Madilynn Dale ** 07:05
basically like exercise science studying how the body works with exercise. And I got a funny, fancy crazy name, because it's just kind of studying how the body works. Another term they called it was like sports medicine. But can you kinesiology sounds fancier party
 
</strong>Michael Hingson ** 07:27
does? It sounds a whole lot more sophisticated than sports medicine. Yeah. Well, that's cool, though. So you graduated. And then what did you do?
 
<strong>Madilynn Dale ** 07:41
Um, so I worked as a physical therapy assistant for a while until my hubby and I decided we were ready to have kids. And this was kind of where life took a huge turn. We were ready. We planned it like, as close to possible when I got pregnant and stuff, but it also kind of fell on the same year, my sister was getting married. So there was all that craziness. And then after having my son, I had a lot of postpartum depression, anxiety and stuff, and kind of came to a point where I'm like, Okay, I have to do something different with my life. This is not the path I need to go because I was working, trying to work part time trying to do all of the things with motherhood, and it was just too much trying to do that and find the postpartum I did finally get help and get on medication, which made a huge difference. But it was also I needed to make life changes, like what I wouldn't do pursue in life. And I gave my writing an opportunity after some encouragement from some friends. And it just kind of kicked off and I fell in love with it. And my mental health and everything improved from there who's writing kind of made a huge impact on that I was able to write out my thoughts through characters, and it helped a lot. So
 
</strong>Michael Hingson ** 09:15
you know, I've said before for me after September 11, if there's one thing that helped me, deal with everything that happened, it would be that I allowed myself to be interviewed by the media so much after September 11, literally hundreds of interviews, and they asked every kind of question that you can imagine, even some intelligent ones. But the point is that it forced me although I didn't think about it at the time to talk about September 11 and all the things that happened. And I think that it was invaluable to do and it became essentially my therapy And then also people started reaching out and saying, We want to hire you to come and talk about September 11. And I chose to do that. So again, talking about it, in even those arenas was helpful because it made me think about what happened and my personality is such that I tend to want to analyze, and fix. And as far as September 11, I can't fix what happened directly. But I realized that whether it's September 11, or anything that occurs in our lives, there may very well be lots of things that we don't have any control over happening. September 11, I am still not convinced that we could have predicted it, I don't think we would have had enough information to be able to predict it. And I got that from reading reports, like the 911 report from the government, so on. But anyway, the bottom line is, what we do have control over is how we choose to deal with whatever happens to us. And it's the same thing with you. And so you had the opportunity to sit down and begin to write and really think about your life and your world. And that has to have helped a lot.
 
<strong>Madilynn Dale ** 11:14
It did, it definitely did. And like talking with my husband a lot too. Because he and I both neither one of us realized until at least like three months in what was going on with the postpartum and everything sweet. We didn't know what it was, we hadn't ever known anybody that had dealt with it. And I mean, now that I have, I feel like more people are coming forward about having struggled with it, because maybe people are more educated about it. But I didn't know what was going on. I was like, Okay, I'm supposed to be a mom, like, I was supposed to give all of myself to my child, which I was. But I also like, mothers need to realize that they can't give all of themselves because if they don't take care of themselves first, they can't provide for those they care about. And that was a hard lesson for me to learn and it just didn't want to stick until after I started taking anxiety medication and stuff.
 
</strong>Michael Hingson ** 12:11
It's postpartum, more of a physiological thing or neurological or, or mental thing, or is it a combination?
 
<strong>Madilynn Dale ** 12:20
I'd say it's more of a combination. Cuz, man, so many things in loons, that is part of it. i The hormones that came with breastfeeding made mine a little bit more, kind of, I wouldn't say worse, that may not be the best fitting word for it. But I got a little bit more most a stable after I quit breastfeeding, and all the stuff that came with that the fear that I wasn't producing enough the stress and everything just kind of I didn't have that. But I still had a whole bunch of other stuff going on. And it's just it. It's so many different things wrapped into one.
 
</strong>Michael Hingson ** 13:02
Yeah, I understand what you're saying it can make life a challenge. I have heard of it. And I've known people who have said that they had it and work through it. But it is kind of one of those things that does come up often. And I'm glad that you found ways to deal with it, especially since she started writing. When you hadn't written up until that point, although you you would wanted to be a writer growing up you say
 
<strong>Madilynn Dale ** 13:31
I did and I I was always told that because it wasn't the best money making career that I should put all of my work and my education and stuff behind something else, which is why I ended up going pretty much into the medical field and becoming burnt out and pregnancy everything just kind of like snowballed into this crazy mental health circus. I was at that point.
 
</strong>Michael Hingson ** 14:02
So how long after you began writing? Was your first book published?
 
<strong>Madilynn Dale ** 14:10
Oh, man. So I started writing before I quit working part time. So at least a year and a half. Yeah, you're gonna have to two I think is roughly about the time period because I finished the story and tried to do the whole traditional publishing route. But it didn't quite work for me because I couldn't afford to have an agent. And then I decided to give indie publishing a go and it kicked off and I've just been trucking along and writing and it's been a lot of work keeps me extremely busy. But it's I love it. I love getting to share my thoughts through characters and my experience through characters and stories that pile up in my head.
 
</strong>Michael Hingson ** 14:58
So you To publish your own books?
 
<strong>Madilynn Dale ** 15:01
I do. Yes, they're professionally edited, because I do go through that whole editing process. I edit like crazy before I send it to an editor. And I have two really good editors that I work with with different manuscripts. And they kind of they provide a lot of good feedback and criticism, and helps me improve. And I'm slowly eking my way into the proofreading, editing kind of field. But I've still got a ways to go, because I'm still learning there. But I don't think I will ever, like edit my own work, because it's good to have another set of eyes.
 
</strong>Michael Hingson ** 15:41
Yeah, I absolutely agree. I have collaborated on the books that I've written so far. And we're working on our third one now, which is called tentatively a guide dogs Guide to Being brave. And it's about learning to control fear. But I find that editors can be extremely invaluable. When we did thunder dog, it was extremely helpful. Because the editor was a person who said, My job isn't to change this book. And to tell you what you should I shouldn't say, but my job is to help you make this book the best it can be. And, and he did, he made some really good suggestions that we took to heart and took back to finally finishing thunder dog. And it became a number one New York Times bestseller. So I can't complain about his suggestions. But he didn't try to change the book. He just said, here are weak parts of the book, or here's what needs to be improved to make it a stronger read. And he was absolutely right.
 
<strong>Madilynn Dale ** 16:48
Yeah. And they always it fascinates me how much extra stuff they can give you like ideas and whatnot. And a lot of times I'm one of those people that goes up with manuscripts so many times, if a word is missing, like a simple like a or have or the or something my brain plugs it in. But it's not actually there. It's not
 
</strong>Michael Hingson ** 17:11
actually there. Yeah. And that's what the editor can, in part bring in to point out those things, which is what therefore, yeah. So what was the first book that you published?
 
<strong>Madilynn Dale ** 17:23
Oh, so my first book was releasing her power with him. It is book one of the phase shifter series. And this one, it's kind of based off the main character, she's a lot of who I was at the time. She's a physical therapy assistant, she's burned out. And she's struggling to deal with her mother's passing. So she moves back to the country, which is based off of the area I grew up round Idaho, Oklahoma, a lot of people if you've heard of Broken Bow or hold your town, like the state park there, it's very much based off of that scenery, because I grew up working in the park for five years as a trail guide and stuff. And she's diving into this cabin with all her mother stuff, her grandmother's stuff. And she discovers a huge family secret. And things just kind of explode around her. She finds out magic exists. She also finds out that she's not human that she can change into an animal. And as the story continues, she finds out more and more about her heritage. And her bloodline actually connects to someone from the beginning of people in general, and it's something that's been hidden and it's also dangerous, because it's tied to a whole other world of problems.
 
</strong>Michael Hingson ** 18:57
So it's kind of a fantasy book.
 
<strong>Madilynn Dale ** 18:59
Yeah. I dabble a lot in fantasy and romance stuff. And her she loves to kind of get a crazy chaotic family has a half sister that tries to kill her several times and fails.
 
</strong>Michael Hingson ** 19:13
mean old half sister? Yes, yes. Well, so from a standpoint of publishing and selling books, I understand the whole concept of there's not necessarily a lot of money to be made, but how successful was the first book?
 
<strong>Madilynn Dale ** 19:33
It did, okay. Um, I learned a lot of lessons along the way. Starting out, I didn't have a lot to put into funding so one of the things I ended up changing was like the cover I think it went through three different covers before I finally found something that stuck and was good for the rest of the series because there's four books with some spin offs and work yeah, had the You had a hard lesson of why you need to go with a good professional looking cover instead of doing it on your own when you don't have the skills to do that.
 
</strong>Michael Hingson ** 20:09
So, yeah, I know that. For me, personally, I don't do pictures and art very well. So I am very glad to help others do that. Yeah, that's because it isn't going to be the thing that that works well. So you have five books in that series all together,
 
<strong>Madilynn Dale ** 20:26
um, for that with a spin off in the works. And then the spin off stuff is going to be more of a short on the shorter stories. They're kind of I'm trying to finish the trilogy, that's going to be done this year, before I go back to do the spin off so
 
</strong>Michael Hingson ** 20:45
well, so how is all your training and your upbringing and other things like that? How does all that feed into making your books and what you do better, like you had postpartum depression, and so on. So you've obviously dealt a lot with health care, or health care is certainly something you focus on, how does that enter into what you do as a writer.
 
<strong>Madilynn Dale ** 21:11
So as I write my stories, all my characters, there is a couple of scenes and stuff where they have to kind of question their own personal mental health and their sanity, like, how they can work through something I want to use live as an example, in the phase shifter series, she does not know how to do any self care, she doesn't know how to get herself out of a burned out state to get back where she can function and go back to working and enjoying life. And then in the inverse series, she has so much emotional trauma dumped on her from where the story starts to where book three picks up, that she has to figure out how to work through it, how to deal with all the grief or the loss, and all of the weight of so many important decisions, crushing her to keep moving forward. Because if she becomes stagnant and doesn't move, the world's gonna fall apart, literally.
 
</strong>Michael Hingson ** 22:18
So you're using these books, also to convey life lessons that you've learned along the way?
 
<strong>Madilynn Dale ** 22:27
Yes, and they totally didn't start out like them. But that's how they've kind of come along the way.
 
</strong>Michael Hingson ** 22:35
But doesn't that make them stronger? Because you make it personal in a way even though it doesn't necessarily look like it to people who don't know?
 
<strong>Madilynn Dale ** 22:43
I think so because it kind of gives the reader more to identify with as they read. They're like, Oh, hey, I get that I've felt the same way. Or I've struggled with the same kind of issue. And it gives them a way to relate to that character to keep them interested in this person in the problems that are going on and move them through the action.
 
</strong>Michael Hingson ** 23:07
Well, you mentioned Ember, and in any of your series, how do the characters change over time? So how does Ember change and evolve over time?
 
<strong>Madilynn Dale ** 23:17
So Ember is one of my favorites for this kind of question. She at the start of the series believes she's a latent bull. She's stuck in this contract her parents made with their packs alpha because she's grown up at a wolf pack. She thinks she's a wolf, they're shifters there's magic. But on one of her days training, she's with her lover, who she's had this secret relationship going on because she is not as viro feelings for the guy she's in contract to marry. And he doesn't really have feelings for her. Neither one of them want to be in the contract, but they can't break the contract because the Alpha found it with magic. And the only way to unbind it is to convince him to let them go until the one she's bound to becomes the Alpha. But that day in training, they come across a house buyer, her childhood best friend's home is in flames. And she rushed into the thinking she can help them because somebody's stuck under a pile of wood of debris that's fallen down, and it's on fire, but the flames are black, which is different because normally fires not black, and she helps the person out. It's supposed to be her friend's mother, but it's not. It's a demon and him impersonating the person and she touches the flames but instead of burning her, her body absorbs it. And this kicks into gear, the release of her hellhound because her mother has a secret she had a one night stand with the devil and Amber's was the result. But none of no one knows the secret except for her mother and her father that's raised her. And as the story progresses, she has to figure out how to control her magic, how she can unlock it, and she gets taken, kidnap the hell has to escape. And it's just like left and right, she's thrown. All of these changes all of these secrets that have been hidden. And in the process, she gets thrown in the middle of a war that's been happening slowly, that increases in speed with her with rebel Vation, that Lucifer has an heir to the throne. And one of the fallen, the seven deadly sins, you know, one of them is finally makes their move on Lucifer to try to take him down and immerse thrown into this and a wars coming and she's got to be able to lead all of those who are on loose first side against the other side.
 
</strong>Michael Hingson ** 26:07
Wow, you are going in a whole lot of different directions with this, aren't you?
 
<strong>Madilynn Dale ** 26:12
Yeah, she has to grow from being the small town teenager to the air of hail and being able to lead all of these people, all of these armies, and it's all resting on her shoulders with the loss of different people that are close to her that I'm going to not say, Yeah, it's hard not to because a lot of the grief she has to work through and grow is because several those who are close to her, something happens to them. They don't all necessarily die, but some of them do. And that's a lot on any person. Sure.
 
</strong>Michael Hingson ** 26:53
And, obviously, I am presuming that, in the long run that helps her girl.
 
<strong>Madilynn Dale ** 27:01
Oh, yeah, she by the end of Book Three, she's going to have more power than any other angel or demon or anyone except her father in hell. Because she's also got other abilities that a lot of the other hellhounds do not have. Because she's got such powerful blood running through her veins because she is Lucifers daughter, it gives her stronger abilities and magical connections that no one else has.
 
</strong>Michael Hingson ** 27:38
But I'm presuming that Ember overall is supposed to be a good person
 
<strong>Madilynn Dale ** 27:42
she is so and I guess a little backtrack. Lucifer and Hal are not quite the same thing as what you would find like in the Bible. It's not all brimstone and fire, it's actually kind of like another version of Earth. But instead of people going there to be enslaved and be put in chains in step three, go there to heal and be given a second chance to make up for the things they've done in life. Now there are those that are beyond that, that are put somewhere else in hell. But ultimately, the whole point of them in our point of hell in the story is a second chance.
 
</strong>Michael Hingson ** 28:23
Now, is there a happen that gets associated with this somewhere along the line? Or is that happening lately?
 
<strong>Madilynn Dale ** 28:28
Oh, so in Book Three, on top of the war and everything that embers having to face she's also got to stop this person that's Trump tried to take Lucifer down. She's got to stop them from breaking down the gate that leads to heaven because he wants to do it go through the gate to bring the attack on heaven and bring everybody back up. And with Lucifer, down, injured dead, I'm not gonna say what happens to him, it weakens the power of the gate and makes it worse, somebody else can access it.
 
</strong>Michael Hingson ** 29:05
So book three is what you're working on now. Or it's it's not out yet. Yeah. Okay. Will it be the end of the series? Or will there be more.
 
<strong>Madilynn Dale ** 29:13
So that's the game plan, there are some spin off series that are going to kind of start to come after with focus on different characters. I have an idea for kind of like a prequel of how Lucifer and her mother Kyra meet and how that kind of leads into things. And then there's a couple of characters in the story that are really close to ember. One being her sister, who I'm not going to say what happens, but she has some stuff happen that transforms her into a creature that has not existed before or one that they've never had record of. And I kind of want to give my readers That story too, because she's going to come back, she's gonna make an appearance in books three as this new creature. And she's only mentioned of becoming this in book two. So
 
</strong>Michael Hingson ** 30:16
pretty vivid imagination all the way around. How did you create all this? How did this come up?
 
<strong>Madilynn Dale ** 30:21
I honestly, a lot of different things played into this, the idea kind of came from a dream I had. And then it just kind of slowly build, I built from there, I've always really liked urban fantasy and fantasy, in general. And this kind of mashes that all together. So it's just, yeah, I just took it away and let the characters kind of leave me a little bit where they wanted it to go, because I put a rough outline down to follow, and it's just kind of exploded from there.
 
</strong>Michael Hingson ** 30:55
I think there is something to be said for letting characters drive the story. Because what it really means is your creativity is coming out. And if the characters really tell the story, and you are the scribe that puts that down, then you're really sticking more to a story that I think
 
<strong>Madilynn Dale ** 31:17
needs to be told. Yeah, it would make sense. And my books I predominantly write in first person, so it's actually easy to kind of put out there, what their what their what's actually going on with their thoughts with their mental feelings and everything. Yeah.
 
</strong>Michael Hingson ** 31:35
Which makes, which makes for interesting stories all the way around. What kind of challenges do you face as an author, I mean, there are obviously struggles and things that occur. So tell us about that a little bit.
 
<strong>Madilynn Dale ** 31:49
So something I feel like is my biggest struggle is time management. No matter how many lists and whatnot, I plan out things, I can never get things done as fast as I want. And I've kind of learned to be a little more forgiving with myself when I don't meet those things. Because as an independent author, I get to make my own deadlines, or when my books come out, when I'm gonna have something done. And that's something I've had to really make myself learn and still have struggled with a little bit on this adventure. And it's just and then, as my son interrupts parenting, while finding all the balance, do this stuff as well, trying to space that out, and to make sure he gets plenty of stuff has been. I see it now. Hey, go. Let me finish. Oh, yeah, that makes more play figures. Okay, go. Go. I'll come back. Okay, I'll come back to when I'm done. Balancing that.
 
</strong>Michael Hingson ** 32:56
Part of Yes, yes.
 
<strong>Madilynn Dale ** 32:57
Um, and just also finding time to take care of myself with self care and giving my brain like a mental break. Something I've picked up probably in the last year is, which was recommended by another author, friend of mine is just doing nothing like set time aside, like 1520 minutes just to do nothing. Don't look at anything, don't do your phone or book or anything. Just relax, you can meditate or just stare at the ceiling. Like it's kind of a form of meditation in and of itself.
 
</strong>Michael Hingson ** 33:31
It is absolutely. And there's a lot of value in that. Because thinking is as much a process and as much an process it can you can use up your energy as anything else. And we often don't slow down and just take time to think if we do we find out how much better our lives really are. Although we, we we may not realize it at the time. But if we start taking time every day to think and analyze, and how, how'd it go? Or what did I miss here? How do I not let that happen again? Or how do I improve what I'm doing? Or why did this go so well. And just think about them without really forcing yourself to and just letting things come as they as they come is always a valuable thing
 
<strong>Madilynn Dale ** 34:23
to do. Yeah, and it's definitely given me a different perspective on things. I've kind of started organizing things a little bit better. Like my thoughts are a little more organized as well. Yeah.
 
</strong>Michael Hingson ** 34:39
So works out for you though.
 
<strong>Madilynn Dale ** 34:41
Oh, yeah, definitely. And it's made things a little, definitely a lot smoother.
 
</strong>Michael Hingson ** 34:47
How many books do you publish a year? Or do you have enough of an average to really know that?
 
<strong>Madilynn Dale ** 34:53
Well, so the book that's what the editor right now is, book number is going to be I go I story because it's such a like, I don't know, it's quite a controversy about how thick an actual novel is or whatnot. But I have, this is the book 19. That's what the editor, so a year I true, my plan is to do at least three per year, with a couple of short stories here and there if that like, something comes up, and I'm like, oh, you know, I'm just gonna play with this idea and put it out. Because I've submitted a couple of short stories to different anthologies, and those they've been published to so well, that's
 
</strong>Michael Hingson ** 35:37
cool. Well, I have so have you been in addition to those stories? Have you have submitted anything else anywhere that's been published in any kind of a mainstream way or part of any other organ that was published.
 
<strong>Madilynn Dale ** 35:55
A couple of short stories have been do some blood was with a Warren publishing that just dropped this last winter, beginning of this month, not last month. I'm sorry. It's like Wait still June. And I think when I've got another story with her, I think it's supposed to drop around Christmas it was supposed to do last Christmas. But we ended she ended up bumping it because not everybody got their stuff done. Have a retelling of Red Riding Hood that was with red penguin publishing. I think that might be it. For like, I'm forgetting something. But those are the top like ones I can remember.
 
</strong>Michael Hingson ** 36:41
Bear and have had the if any of your books been published in any kind of audio format, or they just all in print, or
 
<strong>Madilynn Dale ** 36:50
right now they're in print and electronic only, I'm slowly trying to get into the audiobooks because I listen to a lot of audiobooks myself. But having the right person and having the money to do it, at the same time has not all worked out yet. But I think I finally found the person to do it, I just gotta get the money saved up. So
 
</strong>Michael Hingson ** 37:15
there is that. There is there's always that that that gets in the way sometimes of things but it's still part of what has to happen. So tell us some of the other things I know you have a lot of other stuff going on besides writing. Tell us about some of the other things.
 
<strong>Madilynn Dale ** 37:33
So as you mentioned earlier, I podcast I bring different creatives on my podcast channel, which goes to YouTube as well. So there's video recording and audio over version of the conversations. And I do that pretty much weekly. I've slowly transitioned to doing them live instead of recording like I was before kind of cuts back on some of the editing time and I've had less interruptions from my son that's kind of the reason I was doing edits before. I also blog freelance I host for go indie now I'm on several different shows. This past spring I have done this week in indies character driven and talking indie mayhem, which is part of the game show go indie now have called indie mayhem, where indie creatives get together and kind of answer funny crazy questions. And in the fall, I'm going to be doing as of right now only character driven in this weekend Indies.
 
</strong>Michael Hingson ** 38:46
What is go indie now.
 
<strong>Madilynn Dale ** 38:48
So going out is a wide kind of like company, encompassing different independent art artists in general. So this could be indie video, or indie movie makers, indie authors, indie musicians, like anybody in the independent creative field. And Joe Compton is someone who is the head of it all. He puts together a ton of different shows, a lot of informational, shows a lot of fun shows, gets indies out there, gets their books kind of out there for people to check out lets you meet their authentic personality and whatnot on the shows. And it's just it's been a great way to connect with others in the indie community as well. I have fallen into a group of authors that I bounce ideas and step off of because of the things I've helped with on the show. So
 
</strong>Michael Hingson ** 39:54
as an author, who clearly has some visibility, so have you been invited to go speak anywhere like libraries or schools or anything like that,
 
<strong>Madilynn Dale ** 40:03
I, so I haven't been asked to speak. But I was asked to mentor other students in college, which I did that for two or three years during undergrad, I can't remember how long I did it. But it was a it was really eye opening because it gave me a different perspective. Some of the other things others struggle with. So for those of you guys listening, I have a TBI, traumatic brain injury. And it's kind of caused issues with my executive functioning because I left scar tissue on my frontal lobe. And I've also had, unfortunately, multiple concussions since then, one second severe head injury in the midst of that, I don't remember exactly the details on it. Because I lost vision and consciousness for a little bit. I was by myself when it happened. And thankfully, it was before touchscreen phone, that before I had a touchscreen phone because I have the buttons memorized and was able to call for help. But I could not see anything for like two or three hours on that one. But it's just kind of like, it makes things really difficult for me to organize. And I'm also ADHD on top of that. So I bounce around move a lot, as you guys have probably noticed, during this interview, I wiggle in my chair a lot. But yeah, just pushing through. Not really so much pushing through as learning how to find the path that works best for me with that has also helped me help others because I'm able to give them hey, this worked for me, maybe it'll help you kind of stuff. Sorry, I went on a tangent, but
 
</strong>Michael Hingson ** 41:54
no, no, no, no, that that's what this is all about is having a conversation and conversations do go off on tangents. And that's what makes them fun. So it's okay. Not a not a problem at all. But I do want to go back to something we touched on briefly, but I'd like to explore it a little more. When your characters are literally writing the story through you. And you're in the middle of something. What happens when suddenly they change or something changes, and they go off on a tangent or in a different direction? How does that affect you? And how do you deal with that?
 
<strong>Madilynn Dale ** 42:33
Well, if I'm writing, I kind of zone out and sit there for a minute because I'm like, Wait, where's this going? How does this go into the story? And sometimes I have to go back and like rewrite scenes or just review things completely. A lot of times those kind of thoughts and ideas hit me while I'm like doing the dishes or something. And I'm like, seriously, right now I cannot go write this down. Like you're just gonna have to wait. And then it's just, it's crazy. So, but a lot of times, I will try to put it on my phone, like I'll jot it down on a note. Or I have so many notebooks like little bitty notebooks. Where's my other one like this little one right here. stuff gets written down and half the time if you were to look at it, you'd be like, What is this? It'd be like a word or an acronym or something. But it makes sense to me. So
 
</strong>Michael Hingson ** 43:23
Well, that's the important part, at least then you can translate it and deal with it. But what if you say, wait a minute, and the character says no, this has got to come out right now?
 
<strong>Madilynn Dale ** 43:33
Yeah, then a lot of times easier. I figured out how to make it work. Or it gets lost, which has happened a lot.
 
</strong>Michael Hingson ** 43:42
Does it get lost? Or do you put it somewhere and then maybe come back to it? Or that it gets lost?
 
<strong>Madilynn Dale ** 43:48
Yeah. And a lot of times I've gotten better about dictating things to a note on my phone. That's kind of going to work Work in Progress still kind of is because sometimes it doesn't like to pick up the words and it puts something crazy weird in there. And I'm like, I don't even know what I was trying to say here.
 
</strong>Michael Hingson ** 44:05
Oh, yeah. Voice recognition is not perfect yet. Well, just be careful. You don't want Ember to take over completely.
 
<strong>Madilynn Dale ** 44:16
You my life could probably get a little bit chaotic if she did so. No, I don't have magic and I can't turn into this awesome hellhound
 
</strong>Michael Hingson ** 44:26
Well, that's okay. You're a different than she. So you you need to be her representative here which is which is still okay. Another thing you mentioned urban fantasy, as opposed to I got well guess what other kinds of fantasy? What is what is urban fantasy and why do you like it? Or are what made you choose it?
 
<strong>Madilynn Dale ** 44:49
So urban fantasy for me. And a lot of people may have a different kind of descriptor for this, but it's where you pull in the real world in with the fantasy kind of stuff So with mine, a lot of it, I'm pulling ideas and places and scenery from my hometown that I grew up in. And there's a lot of forest, a lot of trees, different places. In the phase shifters, there's a lot of different places that I name that are actually places but they're not in the spot they are in the real world. Pulling things like that, in our everyday life into this fantasy world, is what I would say is more urban fantasy versus like high fantasy you get to make up everything you get to make up the scenery the world, the religion that believes the magic system, everything.
 
</strong>Michael Hingson ** 45:42
It would seem then that something like Harry Potter is kind of a combination of the two.
 
<strong>Madilynn Dale ** 45:47
Yeah, I definitely would say so. Because he's got his real world and then the magical world there.
 
</strong>Michael Hingson ** 45:57
Yeah, you, you see a little bit of both in there. But fantasy is fun. Fantasy and Science Fiction are fun, because I find that a lot of the times when I read it, the author is really talking about themselves. And they allow that to happen. They just do it in a different kind of, well disguised as the wrong word. But they, they do it inside of another picture.
 
<strong>Madilynn Dale ** 46:23
Yeah, I agree. Because as I mentioned earlier, like, a lot of the things in life that I've experienced and stuff working through them, I've been able to process them better by them coming that like the stuff happening to me, coming out through the character and the characters world and the characters live and how I see them processing through a kind of makes me stop and like, okay, like, I can do that same kind of thing minus like the magic, so well
 
</strong>Michael Hingson ** 46:51
as as a writer, and not just your characters. But in general. How do you see character development? We'll say because it's where your expertise is female characters? How are they evolving overall, and the whole genre of writing, as opposed to the way they used to be? What's what's changing and what's changed?
 
<strong>Madilynn Dale ** 47:14
So that is a fantastic question. Because when I was young, picking up a book on the bookshelf, library and stuff, a lot of times the main character, the protagonist was always male is the, the males and the men, they all got to go on the adventures, women were typically written as a damsel in distress, needed rescuing. But nowadays, you see more and more of the woman coming in and being the strong person being the hero being the one that saves everybody being the one that rescues the world from falling into chaos. And I feel that's been a huge growth and speaks volumes to, hopefully what's been growth in our culture, with the female position in the world. Especially moving towards more equality. But it's just so much, it's so wonderful to see and write a strong female character. Because putting myself in that strong female characters shoes, I get to be the hero, like I get to be the one that saves everyone. And that's also an outlet for those women who are scared to step out and be themselves and show the world who they really are.
 
</strong>Michael Hingson ** 48:30
Why do you think men are reacting to that?
 
<strong>Madilynn Dale ** 48:33
I mean, I've had a lot of male readers like the female characters, and I've actually seen a lot of male authors create strong female characters too. And I don't know if that's just kind of like a change that's happened because women are stepping out and stepping up more to do more to claim their strength. But it also creates the raw variety. I mean, there's still books out there with male protagonists that are strong, but there's more variety in the field now than there were before. So hopefully, not all men are of those. Yeah.
 
</strong>Michael Hingson ** 49:08
Yeah. Well, I think there's definitely room for strong men, but strong women as well. And it makes sense to, to see that evolution taking place and I go back to Harry Potter again. Hermione Granger, and Harry Potter is certainly as strong as anyone in that series. And she brings a lot to it, and, and others in that series as well. Professor McGonigal is another one. You can tell I've read the series actually more than once. And there are things about that kind of writing that I enjoy because it really helps. I think, especially with kids and maybe shy kids who have don't think they can do things. And then yet they see the characters in those books evolve, and do so many things that gee, maybe I could do more than I thought I could. And I assume that that's kind of somewhat what happens with your writing as well.
 
<strong>Madilynn Dale ** 50:16
I think so I feel so now that you've said it, it definitely does follow along those lines, because like, Liz, for example, she discovers there's more to her and she has way more responsibilities put on her than she ever thought she would have had, because she was trying to find an easier lifestyle when where she could like de stress, relax. But it turns out, she's a princess. And a higher person in her clan, both have like different worlds. And it's kind of she has to figure out how to still find what she wants and fulfill those shoes. And she just wants to be the quiet left alone person doesn't think she can do certain things. And here she is, she accomplishes so much.
 
</strong>Michael Hingson ** 51:03
And so when our lives and Amber's gonna meet or have
 
<strong>Madilynn Dale ** 51:07
oh, man I so I've toyed with the idea of a crossover, because at the end of book four of the phase shifters, I kind of leave it open for things to happen. And I did this before I even wrote the inverse theories, because in the phase shifter series, the portals to all the different worlds all the different kind of like a multiverse theory. Like Dr. Strange and everybody in the MC, there's different worlds different timelines and everything. And in the phase shifters, all of that stuff is they start opening those things again. So Amber's off here in her own little world, and Liz is still often hers right now. But there's an opportunity that they could crossover, the idea has been kind of in the back of my mind, because of the portals opening.
 
</strong>Michael Hingson ** 52:02
But the two haven't crossed over and met yet and then come to tell you time to do something different.
 
<strong>Madilynn Dale ** 52:08
They've talked about it, I'm not gonna lie, they've talked about it. Okay, do this yet, guys. I'm not there. So my ideas come faster than I'm able to get them down. Well,
 
</strong>Michael Hingson ** 52:20
okay, that gives you security of things to work toward. Mm hmm. So how do you evolve as a writer? How are you improving? And what do you do to improve your skills and become a better writer? You've been doing this now? What five years? You said 3x? Well, three. Okay. So since your son was born three years, okay. Well, I
 
<strong>Madilynn Dale ** 52:44
guess technically, I started writing before that, but I didn't start publishing journey until three years ago,
 
</strong>Michael Hingson ** 52:49
right? So how do you work to improve and become a better writer as you go.
 
<strong>Madilynn Dale ** 52:59
So for me, I still read a lot, not nearly as much as I did before I became an author. And obviously, before I became a mom, because that takes more time away from getting to read. But I try my best to include books about the structure of a novel or grammar or stuff like that. And then just talking with other authors being on chat, like this one that we're having now, getting to talk with other authors, there's so much you can take away from the conversation, tidbits of information and knowledge regarding writing, marketing, social media, etc. Like just from having those conversations. also reaching out and getting in groups, or binding workshops, online workshops, going to conventions, which is something I've added in the past year to try to do more of mostly because it's a little bit more pricey on the financial end, yes, going to things like that, and just taking in as much as I can when I can. But more than anything, continuing to read continuing to read other authors like in the genre I write, keeping up with how things change and then doing my best to stick with the changes that come also with social media. Yeah.
 
</strong>Michael Hingson ** 54:28
Yeah, cuz it's, it is. Well, it is a process where ongoing improvement ongoing growth is as important for you as it is for your characters, and they can help but there are also parts of it that they don't know how to do, and that's the actual writing part of it. So obviously, it's good that you can grow and improve and that you found ways to do that. Yeah. Which is cool. What do you do when You're not writing and I know you're always going to be a mom. But what other kinds of external activities do you like to do?
 
<strong>Madilynn Dale ** 55:09
So outside of writing and doing anything other stuff, I am now homeschooling my son. So I do a lot of research on different topics to help him learn and grow. We've been doing a lot more unit studies as of late, just to kind of learn about different topics, like what holiday is going on right now how it's important when we started doing it, things like that. I also like to hike and travel and get outdoors. whenever I can. We spend right now since it's the warmer months, we're kind of outside in the morning. I have a garden, and it's grown a lot over the years kind of took over the backyard. There's like this play area and then garden stuff kind of everywhere else. So it keeps me busy. And then yeah, just traveling and visiting friends and family.
 
</strong>Michael Hingson ** 56:03
We're all have you traveled? Um,
 
<strong>Madilynn Dale ** 56:05
I have been to see we've been several places in Texas. We went to New Mexico about a year ago. Colorado, Georgia, Alabama, Arkansas, Louisiana.
 
</strong>Michael Hingson ** 56:22
Someday you'll have to get out here to California.
 
<strong>Madilynn Dale ** 56:24
Yes, that's that's on my bucket list. Missouri. We spent. We've been in Missouri, Texas, Arkansas multiple times over the like, every year. That's like a common thing. I'm just slowly getting further and further out there to visit and explore things.
 
</strong>Michael Hingson ** 56:42
So do you get a lot of snow in the winter?
 
<strong>Madilynn Dale ** 56:46
No, I Well, okay. Sometimes we do. But more often than not, it's ice. Ice storms, and we do snow storms. No fun. are apparently our specialty though. So Oh, isn't
 
</strong>Michael Hingson ** 57:02
that special and lovely? Yeah. We had a tornado out here in the Los Angeles area earlier this year. It's the first one in like 40 years. So it isn't like it hasn't ever happened. But still. Yeah, they're no fun. And
 
<strong>Madilynn Dale ** 57:19
the weather is all good them in January this year. And I was like, okay, like, what does that mean for spring? And of course, it's kind of been crazy. I mean, they haven't been as bad as the ones we've had in I want to say 2013 are the really, really bad ones. We actually made national news with mourn, and the El Reno tornadoes that had so much damage. But this year, we've had quite a few move through.
 
</strong>Michael Hingson ** 57:50
Well, if you were to have one thing that you'd like to advise would be authors or others who might be interested in authoring. If you had one thing you would tell them or advice you give them what would it be?
 
<strong>Madilynn Dale ** 58:02
Hmm. Don't be afraid to reach out to authors you look up to you would be surprised because they're just people too. You can always ask them for tips and advice. A lot of times, they'll give it to you, they'll give you thoughts or ideas. Don't ask them to look over your manuscript, because that's a little too much. But you can be like, send them a question like, Hey, if you could? I don't know. Yeah, life, whatever question but don't ask them to look over your manuscript. Do that. BETA readers or an editor?
 
</strong>Michael Hingson ** 58:38
Have you reached out to any authors who are famous that we might have heard of?
 
<strong>Madilynn Dale ** 58:42
Um, yes. Mary Pope Osborne was the first one I actually like hand wrote a letter to you because I love the magic Treehouse books as a kid, and she actually did write back to me and I was blown away. And now since I'm older and whatnot, reaching out to some of the authors I've read, I've actually got to like, meet in person, or chat with like, we are over zoom or something. And it's been it kind of makes you step back and be like, holy cow. I'm actually living this world. It's no longer just like a fantasy idea. I'm actually getting to meet this person and trying to not have that. Like, star struck fan rambling thing happen. It's kind of funny sometimes.
 
</strong>Michael Hingson ** 59:31
Yeah, I hear you. Well, and I would say everyone has a story to tell and more people should be unafraid or not afraid to tell their stories. And even if you feel you aren't a great writer, write it down. You can always find others who would be willing to help but that's why we do unstoppable mindset because I believe everyone has a story to tell that's relevant to bring to our PA I'd cast and that stories will inspire others. And we never know who will be inspired or take something solid from what we did here today or what we ever do on unstoppable mindset. So it's a lot of fun to do. And I enjoy the learning experience myself, so I can't complain a bit about it. Yes. Well, I want to thank you for being here with us. This is great. I enjoyed being on the chapter goddess. And I'm hoping that you enjoyed being on unstoppable mindset and that we we had a good time, if you ever want to come back on and tell us more about what's happening with books. I definitely want to hear when Amber and Liz get together. That's important that I bet it's going to happen at some point. And I think it will be fun, but we really appreciate you being here. And if you know of other people who we ought to have as guests on unstoppable mindset, please let us know. And for all of you out there if you know anyone who wants to be on unstoppable mindset, we'd love to hear from you. You can contact me well let me before I do that, how do people contact you?
 
<strong>Madilynn Dale ** 1:01:07
So you guys can check me out on my websites the best place to find me. And I have connections to all of my social media there. It's www dot the chapter <a href="http://goddess.com" rel="nofollow">goddess.com</a>. I'm on Facebook, Instagram and Tik Tok. You can email me there, reach out, check out my YouTube channels. My podcast. I'm on Apple, Google, Amazon with a podcast books are wide and I am very thankful for getting to be on the show today.
 
</strong>Michael Hingson ** 1:01:42
Well, again, thank you for doing it. And we do want to stay in touch. And as I said earlier, if you'd like to reach out to us whenever you are listening, please feel free to reach out to me Michaelhi at Accessibbe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page which is www dot Michael <a href="http://hangsen.com/podcast" rel="nofollow">hangsen.com/podcast</a>. Michael Hinkson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we would appreciate a five star rating wherever you're listening to this. We love getting ratings and especially those five star ones. We hope that podcasts are always interesting enough to to get that from you. We value your input we value your comments and your thoughts. So please don't hesitate to give us a rating and a review. We value it greatly. But again, Madilynn  I want to tell you that we're really grateful that you came on today and we really appreciate your time.
 
<strong>Madilynn Dale ** 1:02:37
Yes, thank you for having me.
 
</strong>Michael Hingson ** 1:02:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Woman of Many Talents with Madilynn Dale</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/61692cf7-1579-4f40-98b5-effb078d3cf4.mp3?source=rss&amp;ext=asset.mp3" length="39603921" type="audio/mpeg" />
<itunes:episode>175</itunes:episode>
</item>
<item><title>Episode 174 – Unstoppable Feminine Energy Coach with Tessa Lynne Alburn</title>
<guid isPermaLink="false">https://pinecast.com/guid/1133d29a-2673-4e0a-a92c-008af93b94f5</guid>
<pubDate>Fri, 27 Oct 2023 11:00:02 -0000</pubDate>

<itunes:duration>00:56:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/05eb792c-d575-47e4-873f-4bba0fe43e53/UM174-Tessa_Lynne_Alburn-Coverart.jpg" />
<description><![CDATA[<p>Like many people we have heard on Unstoppable Mindset, Tessa Lynne Alburn had some challenges growing up. She frankly discusses them especially issues she had with her parents who, as she describes it, did not really understand how to give her the kind of love she wanted and needed. This is no criticism as she points out, but simply the way things were. She also talks about a near-drowning experience and how that affected her and her attitude for years.
 
With all her challenges she did finish high school and then went to college.
 
Tessa loves many sporting activities and, for a time, she was a musician. She learned to play the flute and to sing. She says she still uses singing today sometimes with clients.
 
Today Tessa lives in Steamboat Springs Colorado where she has a successful coaching business helping women to learn and gain confidence. She helps them to learn to discover themselves and to become better in the world. She will tell us some stories of how she has helped women to learn how to be better and more progressive leaders, especially in a world that doesn’t always appreciate what white bright intelligent women can and do bring to the table.
 
 
<strong>About the Guest:</strong>
 
Tessa Lynne Alburn is a Feminine Energy Coach and Soul Connection Mentor for Women seeking to having their voice, living a lifestyle of freedom and joy, and reconnecting with the Divine.
 
Tessa’s mission is to help women bring themselves and their ideas and their voice into the world and becoming personally powerful as a co-creator.
 
With a background in SCUBA instruction, energy healing and decades of experience leading live and virtual events, Tessa works with you to create the life you truly want as you maintain your important relationships, while also saying “yes” to your soul.
 
Tessa is intuitive, compassionate and unexpected. Her favorite past-times include hiking, solo SCUBA diving, and star-gazing. Her passions for life and learning, her interest in culture and adventures have taken her both abroad and to 38 US States.
 
Her top 4 values are beauty, variety, spirituality and compassion.
 
 
<strong>Ways to connect with Tessa:</strong>
 
Say YES to Your Soul podcast: <a href="https://www.sayyestoyoursoulpodcast.com/" rel="nofollow">https://www.sayyestoyoursoulpodcast.com/</a>
 
<a href="https://www.facebook.com/TessaAlburn" rel="nofollow">https://www.facebook.com/TessaAlburn</a> @tessaalburn</p>
<p><a href="https://www.linkedin.com/in/tessaalburn" rel="nofollow">https://www.linkedin.com/in/tessaalburn</a>
 
<a href="https://www.instagram.com/realizedsoulwithtessa/" rel="nofollow">https://www.instagram.com/realizedsoulwithtessa/</a> and @realizedsoulwithtessa 
 
 
<strong>Tessa’s Free Gift</strong>
If you want to be happier and more courageous in life,
get your free info sheet here and <em>Say Yes to Your Soul!</em>
<a href="http://www.tessafreegift.com/" rel="nofollow">http://www.tessafreegift.com/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well welcome everyone to another episode of unstoppable mindset. I'm your host, Mike Hingson. And today we have Tessa Lynne Alburn. Tessa for short. And we're really glad to hear Tessa is in Steamboat Springs, Colorado, we are a little jealous. Not too because I don't mind being in Victorville, although it's still not on the water or anything like that, like, like other places get to be. But But nevertheless, we cope with what we have. So Tessa really glad that you're here on unstoppable mindset with us today.
 
<strong>Tessa Lynne Alburn ** 01:53
I'm really glad to be here, Michael. Thank you.
 
</strong>Michael Hingson ** 01:57
Well, thanks for for having us, in your home and with you. And I'm going to have to learn all about this idea that you describe yourself as a feminine energy coach and other things we'll get to that. But why don't you start by telling us a little bit about the earlier Tessa? And where, where you came from what you did, and all your deep, dark secrets that you think we ought to know. And we won't tell
 
<strong>Tessa Lynne Alburn ** 02:19
us? Yes, I might have to filter a few. But where's the
 
</strong>Michael Hingson ** 02:23
fun in that? Typically,
 
<strong>Tessa Lynne Alburn ** 02:24
the early days, I would say, you know, I was most people wouldn't guess this knowing me now. But I was very shy and introverted. And I was in a dysfunctional home, where my dad chose to work night shifts and things like that, or in other states whenever possible. So he was, you know, just unavailable or had escaped us in some way. And my mother had some emotional issues, and she would be what I would call a rageaholic. From time to time, she was she had a number of borderline attributes. And so, growing up, I was very scared. And doing that thing that they call walking on eggshells, right, like, when is the volcano going to explode? That sort of thing will get ready to run, you know, you just didn't quite know what was going to happen. That's okay. Yeah, I did okay, in school, because I was able to focus all my attention there, and, and then keep myself safe by being the smartest I could be and as perfect as I could be and be a good girl. So that's how I coped with it.
 
</strong>Michael Hingson ** 03:32
Did you have siblings?
 
<strong>Tessa Lynne Alburn ** 03:34
I had one younger sibling, three years younger than I was. And at first, it started out great, you know, I was sort of like helping to take care of her and nurturing her. And then pretty soon it became a competitive thing. And so we had a rough patch from like, you know, one, two, when I was almost 20 years old. And she, she had gone overseas with a rotary exchange program. And when she came back, it was like talking with a different person entirely. It was so great. Yeah. Because she'd been out of the household, number one and live with a really loving family. And she'd been exposed to an entirely different culture. She lived in Sweden for a year. And so she gathered this worldly sense about her. And when she came back, she was like, Oh, I kind of get you now. You know, like, we can be compatible. And so we kissed and made up.
 
</strong>Michael Hingson ** 04:38
Wow. So you guys get along? Well, still.
 
<strong>Tessa Lynne Alburn ** 04:42
We do. She's a dear person, and we live many miles away from one another. But she has two amazing kids and a wonderful husband and and she's got his whole family over there. And so everybody's very supportive and loving. Where do they live? They're in Maryland.
 
</strong>Michael Hingson ** 05:01
That's a little. That's eastern Colorado,
 
<strong>Tessa Lynne Alburn ** 05:03
right? Not Colorado. Exactly. East of Colorado.
 
</strong>Michael Hingson ** 05:09
Maryland is just eastern Colorado, just like California is western Colorado. Right?
 
<strong>Tessa Lynne Alburn ** 05:14
Exactly. He's on a little place called the Magath the river. So she gets to be near water. And it's quite lovely over there.
 
</strong>Michael Hingson ** 05:23
So do you have husband children or any of those kinds of things?
 
<strong>Tessa Lynne Alburn ** 05:26
I do not. I am. happily single.
 
</strong>Michael Hingson ** 05:32
Someone has to keep the trend, right.
 
<strong>Tessa Lynne Alburn ** 05:34
Yes. Um, although I do entertain the idea of relationship
 
</strong>Michael Hingson ** 05:37
someday. Yeah, we'll see how that goes. That's right.
 
<strong>Tessa Lynne Alburn ** 05:41
I just have so many things on my plate. Like in terms of why I'm here, I feel like, you know, my sole purpose. And my sole mission is actually the number one thing in my life. So I'm happy about that.
 
</strong>Michael Hingson ** 05:53
My wife and I got married in our early 30s. And we just hadn't found the right persons for each other. And we didn't know each other. We met in January of 1982. And we were married in November of 1982. But we immediately hit it off. And we knew that we found soulmates and the right the right people. And so it clearly was sort of the right choice, because we live together until she passed away last November. So we were married for two years. And, you know, but you're right. It's got to be the right person. And you've got to, you got to know that and you'll know it when it happens if it happens.
 
<strong>Tessa Lynne Alburn ** 06:29
Exactly. And I feel like you know, spirit will definitely knock me on the shoulders tapped me on the shoulders. If If and when that person comes in, right.
 
</strong>Michael Hingson ** 06:40
Yeah. So, so you Where are you from originally?
 
<strong>Tessa Lynne Alburn ** 06:46
Originally? I am from the state of Florida. Okay, fine state.
 
</strong>Michael Hingson ** 06:52
Yeah. The humidity state?
 
<strong>Tessa Lynne Alburn ** 06:55
Yes, that's a little more accurate, isn't it?
 
</strong>Michael Hingson ** 06:59
I'm a fan of the old folk group, the Kingston Trio and they have a song called the Everglades and one of the lines is if the Gators don't get you than the Skeeters will.
 
<strong>Tessa Lynne Alburn ** 07:08
Oh, my goodness, that's hysterical. I don't remember that song. But I do remember the Kingston Trio. And yes, it's it is true. The gators or maybe the snakes?
 
</strong>Michael Hingson ** 07:19
Well, there's after the snakes as well. Yeah, the Gators snakes and Skeeters. They're all there. That's That's true. So did you go to school and stay in Florida? Or how long were you guys there?
 
<strong>Tessa Lynne Alburn ** 07:32
I did not. We, my dad worked for McDonnell Douglas. And so we had this lifestyle of moving around to different missile sites and things and always coming back for a number of years coming back to the Cape Canaveral area. And so my last year of school, I, I went to junior high and Florida and Mississippi, came back to Florida, went to high school for a year then went up to New York state for a year and then to Pennsylvania for a year so that my high school and junior high was just a real journey in adaptability.
 
</strong>Michael Hingson ** 08:09
What was that? Like?
 
<strong>Tessa Lynne Alburn ** 08:10
It was intense. Yeah. Now, I think one of the fun things that I remember is when I was younger, in Florida, I had a best friend that was from Georgia. So I had a real southern drawl, just kind of like her. And when I moved up to New York State, I was definitely kind of a standout person and people didn't know what to think of me. Maybe they thought I was dumb at first, but they figured out I wasn't and I learned to drop that accent most of the time. You don't hear it from me, but it I do think of that kind of fondly. Because some of my my teachers were like, oh, that's special. Let's hear that y'all. Y'all
 
</strong>Michael Hingson ** 08:49
know. All y'all and yes.
 
<strong>Tessa Lynne Alburn ** 08:53
So the moving moving was a kind of an intensity in our family.
 
</strong>Michael Hingson ** 08:57
That must have been fun. Do you have any analysis of how that affected you? Yes. made you a gypsy?
 
<strong>Tessa Lynne Alburn ** 09:12
Yes. Well, now I'm a nomadic Gypsy, digital nomad, a bohemian Gypsy, whatever you want to call it. And at first I was resisting that urge to wander and be in different places. And then I realized I had the skills so along with the heartache of being torn away from friends with no time to have closure or transition constantly, and my youth suddenly coming home and be like, pack up your room. We're moving next week. And you know, coming home from like summer camp, and it's just shocking, right? Especially at that age where we're one is developing the Um, hormones for boys and like relationships with older boys in the high school and that sort of thing. And I was just kind of getting a first year of popularity and then boom are gone again. And then I'm nobody. So it was like popular no one or no one too popular or now I gotta work my way back up. And then I've got to hang out with cool kids and I got to hang out in the girls room and smoke cigarettes to fit in or skip school and play hooky and be bad, you know. So there were a lot of influences that happened as a result of moving. And I think the one thing that it did help with at home was kept me kind of out of my mom's hair. So there was, I was able to feel a little more powerful when I started to rebel. But there was definitely a big rebellion that happened. When it was totally necessary for me to start to feel safe. And like I had any kind of purchase in this life.
 
</strong>Michael Hingson ** 10:57
Did you have any real major trauma traumatic kinds of things that happened to you as a child as so many, many kids do?
 
<strong>Tessa Lynne Alburn ** 11:04
Yes, yes. And so many do. And I think most of the time, we don't know that about the people all around us. And sometimes it's hard to hear those things. But yes, I had, I had a number of things, but I'll say the the main one, one of the big ones that I didn't realize how it was impacting me too much later in life was a near drowning event. And that was in Florida. And as you might well imagine, you know, it was very swampy, dark water grassy with alligators and and snapping turtles and you know, creepy, creepy, weird fish called Mud puppies, and things you just don't want to come in contact with. And I was sweeping the dock off. We used to go visit friends of ours who had this little cabin out in this underdeveloped area off of little a Kara's, it's probably super developed now, but back then it wasn't. And you took your boat and you went along the canals to go to the little fishing tackle store and get your milk. And that was it, you brought everything else with you. And there were just fields and fields of tall grasses, probably filled with all kinds of critters. And and the dock was just kind of basic, it didn't have a railing or anything. We used to just have the little skiff and we would go out fly fishing and things like that. And I was about nine years old then. And we went there in wintertime. So I had on all these sweaters this big, I'll never forget that I had this one huge hand knitted sweater that was probably a half inch thick. But just because of all the yarn that was used to make it, I was wearing that and sweeping off the dock. And I got vertigo, as I didn't realize at the time that I had a vertigo problem. And so I was there I was sweeping. And then I just my head just spun and spun. And I just tipped over and fell. And I was a good swimmer. So nobody had ever thought of, well, we have to keep the kids and life jackets or anything like that, because we were all really comfortable in the water. But when I hit the water, it was very, very cold. And I just dissociated, I'm pretty sure that would be a psychological term that happened. Where I, I had a consciousness that was like, Oh, I have to get out of here. But I was so cold, I could barely it felt like I could barely move. And then all the weight of the winter clothing on me was just dragging me down. And it was dragging me down to the bottom of the canal. And they're they're built deep. You know, they're like, I don't know, 12 to 15 feet deep, those canals. That's a lot for a little kid. And the only thing that kept me coming up that I felt like was really driving me on was the terror of the icky things down there.
 
</strong>Michael Hingson ** 14:16
I don't want to get to the bottom of that canal.
 
<strong>Tessa Lynne Alburn ** 14:18
Exactly like the month no. And I would kind of I felt like I was pushing up. I don't know if I really reached the bottom and I was not fully conscious. But I felt like I was just struggling to get to the top get to the top and then I get this little gasp of air and then I'd sink more and then I'd do the same thing over and over. And I could feel the every now and then I could feel the underneath of the top of the dock. There was nothing to hold on to Yeah. And I just kept going under fortunately, oh fortunately an angel a couple of angels were there. And one of them was my little play friend who was couple years younger than me in He saw that I was in the water and he plan to shock. And so it was like, ah you know Harry's My name is Terry at the time Terry's in the water, Terry Phelan Terry fell, and he's like whispering it. But fortunately, his dad was up on a ladder, about 30 feet away. And he finally got mad. And he's like, he was old salt, Donald. And he saw me splashing, I guess, and he just leapt off that ladder, and came down and yanked me out. And yeah, I was safe. Yeah. Although extremely stunned for at least 24 hours.
 
</strong>Michael Hingson ** 15:44
Yeah. What do you think you learn from that, um, as you as you developed? If you were to put a positive thing out, I mean, it was certainly traumatic. And there's, we could talk about that a lot, I'm sure. But what what positive? Did you learn from that? Do you think?
 
<strong>Tessa Lynne Alburn ** 16:02
Well, couple things. I mean, a couple of practical thing is, we all need love and comfort. And one of the things I didn't get at the time was that and so later in my life, I realized I was having kind of like this dread, that the creepy things were gonna get me and that I was gonna suffocate. And I needed to heal that. So I learned that one can heal that. And I think that's been really powerful for me, because growing up the way that I did, I had felt like a victim most of the time. But when I realized I could do something about it, I can actually heal the psychological scars, and take action and get, even if it was, however many years 3030 plus years later, I could still get the healing that I needed. And resolve that in myself, so that the psychological impact didn't have to keep moving forward with me. From then on.
 
</strong>Michael Hingson ** 17:09
How did she figure that out?
 
<strong>Tessa Lynne Alburn ** 17:11
Well, the hard way. Because I kind of hit rock bottom, what happened was I I went traveling, and I went to Costa Rica, and I was without enough friends. For too long when I was there. And I remember taking, I was asked to kind of look after this person's hostel while they went on vacation. And when they were gone, I was just so sad. And I felt like I was gonna die. And I was like, What is going on ma'am? And beautiful Costa Rica. You know, there's snorkeling here. It's like everything I wanted for this idea of this trip that I had taken. And then suddenly, I was depressed. And then I had this connection. In my mind, I just kind of saw this connection, that somehow the fear of death when I was underwater, was connected to my thought that I was gonna die or that I needed to die. And I was like, That is no good. Right?
 
</strong>Michael Hingson ** 18:19
And you hadn't let go?
 
<strong>Tessa Lynne Alburn ** 18:22
I did. Yeah. I hadn't been able to resolve the psychological trauma and the emotional trauma or the physical. And so I went about healing and a variety of ways. And I'll tell you one of the ones that cinched it for me, I did a number of things, and they were all good, and they all helped. But the thing that finally cleared it was something called ar e t, rapid eye therapy. And it's kind of like EMDR. So there's a stimulus to your eyes, as you recall certain parts of the story. And then basically you retell the story to yourself in a way that's empowering, that gives another meaning to the event. And the power for men comes in and kind of clears your cells and clears your memory and gives you a second memory. And it's a really can be a beautiful process. So I'm really, really grateful to all the practitioners who've helped me over the years. And that was a big, big turning point for me. And it also gave me the ability to hold that space for others when they're going through something really deep and dark.
 
</strong>Michael Hingson ** 19:40
I gather you didn't get a lot of support from your your parents after you fell in the water. Correct? Yeah, they saw unfortunate.
 
<strong>Tessa Lynne Alburn ** 19:51
Yes. It was unfortunate but you know, they really did do the best that they could. It just wasn't when I need it,
 
</strong>Michael Hingson ** 20:00
yeah, yeah. Well, and, and it's great that you are able to, to recognize that now. And it sounds like you're not angry at them, because they were who they were. And there's nothing we can do about other people like that. I mean, like that, not people like that, but rather people who have those characteristics and traits or any characteristics and traits, we all make our own choices.
 
<strong>Tessa Lynne Alburn ** 20:29
Absolutely. Part of me wants to laugh when you say like you never, you know, I don't get mad at them. Right. Because occasionally I do still, but not.
 
</strong>Michael Hingson ** 20:38
But but not for that. But yeah. But you're able to deal with things and move on. I understand Absolutely.
 
<strong>Tessa Lynne Alburn ** 20:44
Right, like accepting them that would, given who they were in the lives they had. And of course, I learned more and more about them as I grew up. I came to understand that they literally just didn't have the capacity wasn't that they didn't want to help me. Yeah. Yeah. They just short circuited. They didn't know how to do that. Yeah, exactly. Yeah. So they yelled at me get in bed that was never talked about it again. And dry
 
</strong>Michael Hingson ** 21:11
off. Exactly. Are dry up. But anyway, either way. Well, so did you. Yeah. Well, anyway. So did you go off to college after high school?
 
21:24
I did
 
<strong>Michael Hingson ** 21:25
want to go do that.
 
</strong>Tessa Lynne Alburn ** 21:27
I was able to go to a music university in the state of Pennsylvania, where I studied flute and voice and I was a big fish in a little pond.
 
<strong>Michael Hingson ** 21:39
Wow, there you go. I've read. Have you ever read the book. It's called David and Goliath. It's written by the gentleman who wrote the tipping point. Gladstone, Gladstone. And one of the things he talks about in there are people who make the wrong choices of going to college. They think it's important to go to Harvard and all that. And when they get there to discover their or any of the big schools, they discovered their very little fish in a very huge pond. Whereas if they would go to other schools, and then he gave some examples of people who did that, although it wasn't necessarily their intent, they ended up being pretty big fish and much littler ponds and got a much better education, and college experience. As a result.
 
</strong>Tessa Lynne Alburn ** 22:29
I have no doubt that that's true for many, many people. Of course, there's going to be the the stars, the people who rise to the surface right away and get the attention and all the support that they need in this big schools. But in a smaller school, you can carve your way through like a little more stylized for yourself, or customize or get the attention that you need in certain areas. And I was able to do that in certain ways. I had the complete attention of my flute teacher who really taught me taught me amazing things about playing the flute. And I had the opportunity to solo a lot in all the ensembles and choirs and all all of that. So that gave me a lot of grounding and actual performance and musicianship,
 
<strong>Michael Hingson ** 23:19
do you still play the flute?
 
</strong>Tessa Lynne Alburn ** 23:21
Only on occasion, but I do still sing now. Yes, my style has now shifted to kind of a sound healing style. So I do use it sometimes with clients. And what I would call it I don't know if you're familiar with this. Sometimes I receive kind of like a channeling of light language. And so the words don't necessarily make any sense. But the tones and the sounds that come through are very healing for the people that they come through for.
 
<strong>Michael Hingson ** 23:55
I occasionally do karaoke. That's as close as I go. There
 
</strong>Michael Hingson ** 23:58
you go. That's pretty healing. I do a mean Mack the Knife. What can I say? The show? Yeah. And a few others like that. But Threepenny Opera. Wonderful.
 
<strong>Michael Hingson ** 24:13
There you go, but it's fun, you know, and then it's intended to be fun. I've also heard at a few karaoke places, people who really do need to keep their day jobs, but that's okay.
 
</strong>Tessa Lynne Alburn ** 24:26
I would tell you, I'm terrible at karaoke. I don't know what happens. I start to freeze up. It's so strange. I guess I'm so used to being a performer. Yeah, it's hard for me to just like, do something spontaneous and have to be relying on the words and the weird sound that's coming through the speakers at a bar, you know, with funny echoes and all of that, but that's cool that you do what's best for
 
<strong>Michael Hingson ** 24:51
me for me. I need to know the words in advance. So I press the screen so I did pretty well. With it, it's fun.
 
</strong>Tessa Lynne Alburn ** 25:02
So how do you so do you pick your songs ahead of time and then tell the DJ what you want?
 
<strong>Michael Hingson ** 25:06
Yeah, they usually give people a choice of, or at least the places I've been to, I can choose what I want to sing. So I'll tell them in advance, which works out well. Otherwise, I what I have never tried is standing up with a song that I don't really know. And having somebody whispering the words to me, and that might work. But we had to work out we'd have to really work out the timing of doing it. So it's an experiment worth trying some time.
 
</strong>Tessa Lynne Alburn ** 25:33
Yes, that could be interesting. I could sort of see you with an earpiece, right. And they're like, like, you're like a covert spy. Yeah. And they're whispering in your ear saying, This singing like this?
 
<strong>Michael Hingson ** 25:45
Or at least telling me the words, you know? Yes. And I do I do a good version of 16 tons by Tennessee, Ernie Ford. But the problem with me doing 16 tons is I cheat. I've also heard there's a duo Homer and Jethro, who used to really do play offs on Country and Western stuff. And they, they were they, they did parodies of everything. So their course to 16 tons goes, you load 16 tons. How do you feel too tired to work or too scared to steal St. Peter, don't you call on me today? Because I'm a dick in the other way. So I always have to put that in there somewhere. Oh, my goodness. Yeah. You know, there's no sense. Not having fun with it.
 
</strong>Tessa Lynne Alburn ** 26:31
Exactly. I find is, is an essential part of life. Like, if we're not going to have fun. What's the point?
 
<strong>Michael Hingson ** 26:39
Exactly. So what did you do after college? After
 
</strong>Tessa Lynne Alburn ** 26:44
college?
 
<strong>Michael Hingson ** 26:45
I must have done something. Oh, yes,
 
</strong>Tessa Lynne Alburn ** 26:47
of course. My first wonder place was to go to New York City.
 
<strong>Michael Hingson ** 26:53
Ah, and what year was that? That would have been 1980. Okay, so you were well, prior to the World Trade Center not being there. So yeah, the skyline? Did you see King Kong up on the building or any of those things?
 
</strong>Tessa Lynne Alburn ** 27:07
Oh, oh, gosh, the days it was, you know, the full throttle, Big Apple just everything booming. And it was pre aids, also. Yeah. Right. Like, I mean, that was starting to happen. But no, the word wasn't out yet. And I was in the city when that hit. Note became a thing. And, of course, there were a lot of people in my circle, a lot of men who were, you know, very affected by that stare and work through it in some way. And then there was kind of a new age awakening in the city. And I was so grateful. I got to go to Lincoln Center when Eric and Olga Butterworth were there. And what a speaker he is, and then she led the guided meditations. Wow. And it was just phenomenal. You would just sit in your chair and be transported, you know, suddenly, all the whole rooms was like, filled with light I fought. And you know, I'm transported to some wonderful loving place, I had a huge impact on me, and my spiritual life. And then there was a singer. His name was Steven something. I'm gonna forget what his last name was. And he was a tenor. And he was amazing. And so he would say, you know, every, every week, he would do some solo that would just knock your socks off.
 
<strong>Michael Hingson ** 28:32
Yeah. Yeah. I mean, there's nothing like New York. And I think that is still true. Although there's obviously been a lot of change, but there's nothing like New York. Nothing like it. That's true. We enjoyed going to Broadway, especially musicals. And of course, nothing like seeing a musical on Broadway. One of your favorites. Well, Phantom of the Opera was clearly one of the ones that we love. We my wife and I went to see it three times. Chicago was another one. I saw The Music Man, I think a couple times. That's one of my favorites of all times movie or musical. That's fabulous. Yeah, we actually saw Rebecca lucar as Marian in well, it was before we moved down here. So is it like 2000 or maybe early 2001. And I learned that she died from ALS in 2020. And I had seen her perform the year before just online somewhere. But that was pretty sad. Probably though one of my favorite all times is we got to see Matthew Broderick and Nathan Lane and the producers.
 
</strong>Tessa Lynne Alburn ** 29:44
Oh, no kidding. Oh, that would have been fun.
 
<strong>Michael Hingson ** 29:47
It was better than the movie even but, but it was a lot of fun. Yeah, as I said, there's nothing like New York.
 
</strong>Tessa Lynne Alburn ** 29:55
Nothing at all. And there's also nothing like your mom embarrassing you in the theater either when she asked the star for their signature or when you're stuck on an elevator with them. We got so embarrassed, but
 
<strong>Michael Hingson ** 30:12
I can't give her credit for her though she had the courage to do it. That's okay. Exactly. And did she get the signature? She did. There you go see? So what are you complaining about?
 
</strong>Tessa Lynne Alburn ** 30:21
Exactly? I just remember like, oh, no, you're not supposed to do that. Because New Yorkers were all uptight, you know? Yeah, cool.
 
<strong>Michael Hingson ** 30:29
We went to see the Lion King and my niece. Well, our Karen's brother and his wife. And our niece, who was three at the time went with us to see the Lion King. And we got in because there was a friend of Gary's Karen's brother, who knew some of the actors and got us tickets. And so we're in there, as it as it started, of course, the music and everything is wonderful. And then the hyenas came in and what they do to make their entrances, they come in from the top of the theater, walking down the aisles, growling as they go by. And one of them got right up to Karen course, Karen sitting there in a wheelchair accessible seat or space in her wheelchair. This hyena comes right up to her and goes, you never saw a woman who is a paraplegic suddenly jump and almost hit the ceiling was amazing. But afterward, we got to go behind the scenes. And Alana, our three year old niece, just had, as Karen describes the eyes as big as saucers, with all the animals and everything during the play. And then we went behind the scenes, and we got to beat Mustapha, and some of the other other people. And Karen even said, they did such a good job on the design that you forget that those are people who are working those puppets,
 
</strong>Tessa Lynne Alburn ** 31:48
which is magical, then when that happens? Yeah, it
 
<strong>Michael Hingson ** 31:52
was. So you went to New York, and you had fun there. And you've you've wandered a bunch, you said, you have a wanderlust spirit. And I have
 
</strong>Tessa Lynne Alburn ** 32:00
I left I left New York in the late 80s. And came out west to California and spent 15 years in LA and Santa Monica went up to northern California. And somewhere in between all of that I was also on tour in a band. And yeah, so I went to a bunch of different states and sang in Louisiana, at the no name saloon. And in Hobbs, New Mexico, all kinds of fun places, Missouri, and we had a an Elvis impersonator. And it was, you know, the time of my life, enjoying that, and just really getting to see a lot of different towns meet a lot of different people. And eventually
 
<strong>Michael Hingson ** 32:48
doing Oh, go ahead.
 
</strong>Tessa Lynne Alburn ** 32:49
Yeah, no, just eventually winding up following more of a soul path than a talent path.
 
<strong>Michael Hingson ** 32:56
Okay? Because I was gonna say you're not doing the band, essentially. Right. So what do you do now?
 
</strong>Tessa Lynne Alburn ** 33:04
Well, I am a feminine energy mastery coach for women. So I help them learn how to express their voices and their true selves in a feminine way, so that they're heard and understood. So they don't have to over masculine eyes, you know, to be heard or right or be the loudest voice in the room, or the smartest voice in the room, they can just be themselves. So I help them with that. And I do what I would call soul coaching, which is helping helping people to understand more the messages of their soul, and what their gifts are their innate gifts, not necessarily their talents, although a talent could be connected to it. But it's like something that comes from deep within, you know, like, behind their heart. It's like the spark that creates all of them. And so I help might help somebody say, find their purpose, or create greater abundance, but it's always going to be through that lens of the soul and the values, the high values that come with your soul.
 
<strong>Michael Hingson ** 34:17
Tell me if you would some examples of what that means. Some people may be who, whose gifts you help them discover and what kind of gifts you found and so on. I'm fascinated by it, and I absolutely respect what you do. Although, if if I have to say so not trying to be too bigoted women, I find her oftentimes a whole heck of a lot smarter than men. Anyway, my wife was always smarter than me. So you'll you'll always find me
 
</strong>Tessa Lynne Alburn ** 34:48
that you are a very smart man for thinking that and saying that especially she
 
<strong>Michael Hingson ** 34:51
was always ahead of me on so many things. And I mean, there were times I was ahead, but it just was the way it was. and I respected that and loved it right from the outset. So it's one of the things that I miss and valued so much when when she was here, there's so many examples of that. But anyway, so what are some examples of gifts and so on that you've helped people discover?
 
</strong>Tessa Lynne Alburn ** 35:17
Well, people sometimes find themselves like in jobs, where they're like, Oh, I'm good at this thing. But then they start pushing at the edges of the job box. And they find themselves maybe in an uncomfortable position, because they have bigger ideas. They're like, Oh, this could happen with us. And this could happen with that. And usually, those are the kinds of people I work with, because they do have a brilliance beyond what is recognize, typically. And sometimes it causes ruffles. Like, say, for example, I had a client, who was a consultant and was ruffling feathers, because she was brilliant. And there was jealousy, and there's this and there's that. And then there's some people that just they don't know how to handle it. And they're like, We don't, we don't know what to do with all your ideas. So we're just gonna shut you down, right. So that person eventually like, either wears out or gets sick, or just starts to think there's something really wrong with them. And maybe they start, you know, escaping going on a lot of vacations, or drinking too much, or eating bad foods, or whatever it is. And if they come to me, and we work together, what what happens is they discover that they've got a bigger vision for humanity, than what that particular role was allowing them to express. Right, so they might learn that they're a visionary, they might suddenly realize that they're going to start a project, you know, for some fiber, one, three, C, that's going to change the world, you know, create water for villages in Africa, or whatever the idea is. But the problem was that they're just told that you don't fit in and you have to quiet down and etc. But when they really understand that it's coming from a much deeper, truer place, this this propensity, that they have to push against those boundaries. And instead of making themselves wrong, they realize and learn how to connect to the universe's calling to the greater cosmic forces that are actually there to support them, then they become freed up, to be themselves to express themselves to ask for what they need to get to the sport to get the financial support, whatever it is, and they they become empowered.
 
<strong>Michael Hingson ** 37:53
Sometimes, do you help them recognize that maybe rather than just trying to continue to say ideas, because they're very enthusiastic about what they do that strategically, being a little bit more patient may be helpful, or does that enter into it?
 
</strong>Tessa Lynne Alburn ** 38:09
Well, sometimes Absolutely, yeah. So they usually go through phases, they'll go through a phase first, where they've been super patient, not saying anything, they might not even believe their ideas are that great. And then they're like, wait a second, I see the solutions here. And then they try to speak up, but they don't know who to go to. And they don't understand how the corporation works. So that's where often where patients can pay off. But they also need to know that they're not just like in a waiting room somewhere. Right? Right. Right. Yeah, they need a plan. They need to know Yes, Patience is important. But there are also moves they could be making that would fit that would be acceptable. And to not give up when they're in the waiting room, but to keep going and taking steps toward their dream,
 
<strong>Michael Hingson ** 39:00
maybe being a little bit more strategic about part of the process. Absolutely. Yeah. And I think men and women, I think women probably tend to express emotions more and men think that they shouldn't, which is unfortunate, but I think people in general, so often never learned how to be strategic and what they do.
 
</strong>Tessa Lynne Alburn ** 39:25
That's true. I think so many of us women in particular, do seem to have a bent towards perfectionism, because that's what got them accepted, right in the family system and then in schools or wherever. And we still see it today. Like if you watch some of these reality shows, you'll see that like a man will do a certain behaviors say a certain thing. A women woman will do the exact same thing and get just like you're a bench or a witch. Yeah. Big bright judgments. And so there's a way that we can present that and communicate, you know, to connect with other people first, rather than just like showing up with all these big ideas, because we have to know are these people ready to hear it?
 
<strong>Michael Hingson ** 40:19
Yeah. And unfortunately, our society still says we're going to be much more ready to hear it from a man than a woman, even though oftentimes, women are going to give the smarter and more in depth idea. And it happens all too often. And it is unfortunate that women are so often shut down.
 
</strong>Tessa Lynne Alburn ** 40:43
Yes, and they can do something about it. And it's not beating a drum. And it's not making other people wrong. It's finding a better way to communicate, and a better way to connect first, to have your one's ideas heard. And may it may even involve presentational skills or leadership skills, right, that we don't necessarily learn. Nobody taught us. Right. Right, we have been in that position before. And they're doing pretty well, because they're figuring it out as they go. But sometimes we actually need those skills to take us to the next level. So the idea can be heard. Yeah.
 
<strong>Michael Hingson ** 41:20
And it's a matter of learning how to, to make that process work. And you know, I know that, that there are any number of people with disabilities blind and otherwise who are in the same boat, that we may have very good idea, though, but you're blind, how could you possibly know? And we see it way too often. Because we've got too many people who are just locked into stereotypes, which is so unfortunate.
 
</strong>Tessa Lynne Alburn ** 41:47
For a flip, then going to the other extreme, oh, they're blind, maybe they can help with this hearing project. Making assumptions, right. I know, I'm sure I've been guilty of something like that in my past, but I think more and more people are making an effort to do something and be more equitable. But yes, I mean, you've you've really been through it.
 
<strong>Michael Hingson ** 42:10
Yeah, it's it's a matter of really keeping it in perspective. And, you know, when something doesn't work out, right, it's important to step back and look at it. What's the problem? What can I do to make it better next time. And so often, we don't take time to analyze what we do right and wrong in the course of any given day. Oh, we don't have time for that. Well, it's always time. It's a matter of priority.
 
</strong>Tessa Lynne Alburn ** 42:37
I love that. Yes, absolutely. Just taking a few minutes at the end of every day, a few minutes in the morning, right? Yes, yeah, digest, reflect and be responsible for what we did.
 
<strong>Michael Hingson ** 42:53
You know, it gets back to meditation and slowing down and listening to what there is to be offered. We just don't do that nearly as much as we ought to.
 
</strong>Tessa Lynne Alburn ** 43:03
What kind of meditation Do you like to do, Michael?
 
<strong>Michael Hingson ** 43:07
Well, I've learned Transcendental Meditation. And I do that some, and sometimes I just slow down and stop at the end of the day. And I look inward. And don't try to make any decisions. Don't try to think about anything specific. But as thoughts come up, I'll look at them, especially if it's about what went on during the day. And what can I learn from it? I've learned over the years that one of the worst things that I used to say until literally fairly recently, as I'm my own worst critic, I always listen to speeches when I travel and speak and talk about September 11, or trust and teamwork, or the human animal bond or whatever. And I've been traveling and doing this for almost 22 years now since September 11. I always record my speeches, and I go back and listen to them. And I've said to people, I do it because I'm my own worst critic. And if I can decide something from that, then that's great. What I've learned is wrong thing to say, I'm my own best teacher, because the reality is, I'm the only one that can really teach me. Teachers can offer information, but I need to be the one to teach me and learn it. And so I've learned that the poor positive approach is the right one. I'm my own best teacher. And so I like to look at what goes on in the course of the day. And look at it from the standpoint of a teaching experience. I do agree there's no such thing as failure. It's all about being learning experiences.
 
</strong>Tessa Lynne Alburn ** 44:38
It absolutely is. And I love that you ask that question. So you're not saying Well, what did I do wrong today? Or what was bad about that? You're saying, Oh, can I learn from this? Yeah, right. That's that's what I would call a quality question.
 
<strong>Michael Hingson ** 44:52
What didn't work right, from my perspective, and did it really not work right or is it me? And if it didn't work, right, what do I do? Next time, I could end up in that same situation, and I think those are fair questions, and we can only really confront it for ourselves.
 
</strong>Tessa Lynne Alburn ** 45:08
Yes, I think that's great that so you're making me think of sort of like this. Sometimes I have clients do kind of this biofeedback program. No tests away. So it's not scientific at all. It's but it is that personal reflection method, where you're really, you need to know what you're listening for what you're looking for, right, in order to actually give yourself a valuable critique. Yeah, and not being picky, uni perfectionistic, that sort of thing. But actually, like looking at, well, what's really important here? And how might I do this better? Oh, okay, gee, I just got like, three ideas there. That's kind of cool. I'm going to try one out.
 
<strong>Michael Hingson ** 45:55
And it may be that you might not know upfront what you're looking for, but at least you ask the question, What am I looking for? What should I learn from this? And that will come?
 
</strong>Tessa Lynne Alburn ** 46:04
Yes, it does, doesn't it?
 
<strong>Michael Hingson ** 46:08
It always will come if we take the time to listen. Well, as you've learned and grown, what have you learned about faith?
 
</strong>Tessa Lynne Alburn ** 46:17
Faith? There's a big question, right?
 
<strong>Michael Hingson ** 46:20
Yes, yes. So,
 
</strong>Tessa Lynne Alburn ** 46:22
you know, I'm kind of thinking back to that time where I almost drowned. And I think the thing that was so hard about it was this idea that I was just going to die. And it would, that would just be it. And there would be nothing else except terror, somehow there was going to be this terror, terror involved. And I have come to, to learn that there's so much more to life. And there's so much more to us that that was just a child's way to process what was happening. Because my brain wasn't developed enough. And so now, thankfully, my brain is much more developed. And I have the ability to receive information and to know things without necessarily scientific facts. And I know that I know them because I know it. And you're gonna me, right. And I'm an also, I think there was a turning point for me and my consciousness around the idea that the universe is actually my friend. Yeah. And it's a loving kind universe. Right? And if anybody tells you anything different, like, you don't have to choose to believe that just because they do. Yeah. So when we create, right, we just create the world we want to live in. And then we connect in with that energy, because the energy is free, and it's everywhere. It's available. Yes.
 
<strong>Michael Hingson ** 48:02
And if they choose not to believe that the universe is a kind universe, we can't force them to change. All we can do is say things like, and how's your world really going for you? And think about that, and maybe they will, and maybe they won't, but at least you plant the seed and you see where it goes from there.
 
</strong>Tessa Lynne Alburn ** 48:24
Yes, plant the seed and be a role model.
 
<strong>Michael Hingson ** 48:27
Yes, always be a role model. And I there's nothing wrong with being a role model, as far as I'm concerned.
 
</strong>Tessa Lynne Alburn ** 48:35
No, and I think the more conscious we are about the role model, the roles that we play, the greater impact we can have. And just, you know, a moment with somebody in an elevator moment, just passing somebody on the sidewalk can change someone's life.
 
<strong>Michael Hingson ** 48:57
What's one thing you'd like people to know who are listening to us? There's a deep quest I,
 
</strong>Tessa Lynne Alburn ** 49:03
yes. I'd like them to know that even if you feel alone, at times. You're actually not. And so it's okay to feel that way. But it's just a feeling. It's not the absolute truth. And so allow yourself to just explore oh, what would it be like if I had if I wasn't alone in this? Like, what if the universe is my friend? What if, like, the trees are my friend? Well, you can just choose whatever you want to you know, the air is my friend. What if I'm not really alone? I just feeling alone. Okay. Oh, that's interesting. And what might I need next? You know, maybe I need I do want to call a friend or maybe I do want to call somebody I haven't thought of in a long time or just go out and talk to another soul.
 
<strong>Michael Hingson ** 49:54
Yeah. It makes perfect sense to do that. Have you written any books or anything
 
50:01
I have not written in,
 
</strong>Michael Hingson ** 50:02
oh my goodness, there's a job for you. I have written
 
<strong>Tessa Lynne Alburn ** 50:05
course material, I have so much course material. It's not even funny. But that's where most of my writing has gone into, like instructional trainings and things of that nature.
 
</strong>Michael Hingson ** 50:15
Do you have online courses available?
 
<strong>Tessa Lynne Alburn ** 50:17
I will have some I, I am in a transition right now. I'm shifting my brand to say yes to your soul. And so I'm creating materials for that right now. And those will be available soon. And in the meantime, I do have free gifts. So if somebody wants to go if if there's an entrepreneur out there, who wants a little support on a few topics, I've got some videos, I've got an audio right now available to anybody who wants it called to help you connect with your soul truth. Sounds like a guided experience. Yeah.
 
</strong>Michael Hingson ** 50:56
And so how can people Yeah, how can people reach out to you? How can they get those and learn more about you and maybe contact you to? To get some help?
 
<strong>Tessa Lynne Alburn ** 51:04
Yes, they can go to Tessa. T E S S A <a href="http://freegift.com" rel="nofollow">freegift.com</a>. Tessa free <a href="http://gift.com" rel="nofollow">gift.com</a> And there's a signup page. And they can sign up and they'll get a modest amount of emails from me. And I don't share information. I definitely want to respect that. And as soon as you receive an email from me, that's my email if you want to reach out from there you can
 
</strong>Michael Hingson ** 51:33
Well, there you go test a free gift. Calm. Yeah. And yeah, sorry.
 
<strong>Tessa Lynne Alburn ** 51:39
Go on. You know, I am on social Of course. Yeah. Facebook, my name.
 
51:46
Tessa Alburn. A L B U R N, right? Yeah.
 
</strong>Tessa Lynne Alburn ** 51:50
And I'm on Insta, it's realized soul with Tessa. And I'm on LinkedIn. Like, I'm the only Tessa Alburn, which is kind of cool. So you're gonna find me?
 
<strong>Michael Hingson ** 52:02
I have discovered there is more than one Michael hingson in the world, but I don't. We've never I've never run into them. But I know they're out there. So well.
 
</strong>Tessa Lynne Alburn ** 52:12
That's great. It's one of the things,
 
<strong>Michael Hingson ** 52:14
I want to thank you for being with us. I really greatly appreciate your time. And I know you've got things to go do. I would love it when you get course material or you get links to all that if you would pass it on, because we'll make sure it gets in the show notes. It's gonna be a couple of months or three months before this goes up. Something for you. Oh, get it to us, by all means when this comes up pastic. And the other thing is if you need this to go up sooner, because you want to promote the course stuff when they come out, let me know. But we'll help. Oh, that's so thoughtful. Thank
 
</strong>Michael Hingson ** 52:48
you I plan to help any
 
<strong>Michael Hingson ** 52:49
way that we can. And I hope that people will reach out to you, Tessa, free gifts, free gifts s or just gift singular for singular, says a free <a href="http://gift.com" rel="nofollow">gift.com</a> and that they will reach out to you. And I hope that you all will reach out to me. I'd love to hear what you think about the episode that we're just finishing. And also of course, we would appreciate it if you give us a five star rating and we value that very highly let us know with reviews. But those five star ratings we love. If you'd like to reach out to me I'm easy to find it's Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o <a href="http://n.com/podcasts" rel="nofollow">n.com/podcasts</a>. So please reach out. Tessa for you. And for anyone listening. If you know anyone who you think we ought to have as a guest on this unstoppable mindset podcast series, please let us know we're always looking for more people to meet and to get to know. Because I love to learn and I love to share. So please, if you know anyone let us know. But Tessa, delighted to please. And I want to thank you one last time for being here with us and for giving us your time. So thank you very much for all that you've been able to bring to us today. And we look forward to you being on again and hearing about more your adventures.
 
</strong>Tessa Lynne Alburn ** 54:17
Thank you Michael. It's really been a pleasure.
 
**Michael Hingson ** 54:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Feminine Energy Coach with Tessa Lynne Alburn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1133d29a-2673-4e0a-a92c-008af93b94f5.mp3?source=rss&amp;ext=asset.mp3" length="33895460" type="audio/mpeg" />
<itunes:episode>174</itunes:episode>
</item>
<item><title>Episode 173 – Unstoppable Man of Growth and Resilience with Curtis Pipes</title>
<guid isPermaLink="false">https://pinecast.com/guid/726ce881-8dec-46d9-857b-616e87236919</guid>
<pubDate>Tue, 24 Oct 2023 11:00:43 -0000</pubDate>

<itunes:duration>01:09:20</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ad39ef62-eaa8-4770-9c69-81f6458bf9da/UM173-Curtis_Pipes-Coverart.jpg" />
<description><![CDATA[<p>Growth and resilience are only two of the words I think of when I talk about our guest, Curtis Pipes. Curtis always has been a dreamer. He even says that as a child his dreams went much further than his “stateliness”. Nevertheless, he kept on dreaming.
 
Curtis began life in Columbia Missouri. He tells us about his life including many bumps along the way as he progressed through college. It was growth that finally caused him to focus and get college degrees in two majors.
 
Work eventually took Curtis to New Zealand where he again had to grow a lot not only to survive but to find his way. He will tell us about his time living as a homeless person in New Zealand and why no one even knew of his challenges.
 
Today, Curtis lives in Australia where he owns his digital marketing and coaching business. His company is called Peanut Butter Digital Marketing. Why “Peanut Butter”? I’ll let Curtis tell the story.
 
Curtis is clearly an unstoppable person. Stubborn yes, but also he is confident and he understands where that confidence fits into his life purpose. I hope you enjoy hearing Curtis’ story as much as did I.
 
 
<strong>About the Guest:</strong>
 
My name is Curtis Pipes.  I am from Columbia, Missouri.  My entire childhood I believed my dreams were bigger than my stateliness. When I used to talk about this as a kid I would sometimes get laughed at and have adults tell me to go the traditional route-graduate high school, graduate college and then get a job.  This route never sat with me and the uneasiness is what caused me to move out the country in 2010 to pursue a dream I had.  
 
My dream took me to New Zealand and I had some the best and challenging years of my life. I became homeless in New Zealand as I was pursuing my dreams-sleeping on the street and stealing food to eat.  I could have easily gone home but I convinced myself as I was walking the streets of Auckland City late at night that this was part of my journey.  This is a test showing me how bad I want to achieve my dreams.  In the end, I achieved my dreams and created an amazing life for myself.
 
New Zealand allowed me to begin to find myself.  It didn’t come without more challenges but I brought me to the road of personal development and it is one I walk to this day.  If it wasn’t for personal development, I wouldn’t have been able to heal childhood traumas and reframe self sabotaging stories.  I wouldn’t have been able to realize I wasn’t suffering alone.
I was suffering from no self-love.  Discovering my message within my mess, liberated me to help others.  Self-love is the one thing I know can help individuals rid themselves of so many of their problems.  
 
Supporting people to find their love for themselves is a journey I will partake until I’m gone.
 
 
<strong>Ways to connect with Curtis:</strong>
 
Social Media Links:
Instagram:<a href="https://www.instagram.com/curtishavenpipes/" rel="nofollow">https://www.instagram.com/curtishavenpipes/</a>
Facebook: <a href="https://www.facebook.com/profile.php?id=100075558769021" rel="nofollow">https://www.facebook.com/profile.php?id=100075558769021</a>
LinkedIn: <a href="https://www.linkedin.com/in/curtishavenpipes/" rel="nofollow">https://www.linkedin.com/in/curtishavenpipes/</a>
<a href="http://www.peanutbutterdigitalmarketing.com" rel="nofollow">www.peanutbutterdigitalmarketing.com</a>
Website: <a href="http://www.peanutbutterdigitalmarketing.com" rel="nofollow">www.peanutbutterdigitalmarketing.com</a>
LinkedIn: 
<a href="https://www.linkedin.com/in/curtishavenpipes" rel="nofollow">https://www.linkedin.com/in/curtishavenpipes</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there. I'm Mike Hingson, your host and you're listening to or possibly watching if you're on YouTube, unstoppable mindset. And we're really glad that you are with us today. I really appreciate you having the time to come and listen. And we are really looking forward to having a great discussion we have as our guest, Curtis Pipes who started out life in Columbia, Missouri, and I know people who live in Columbia, Missouri. I'm fact I'm going to see them next week. We're all meeting at the National Federation of the Blind convention in Houston. Oh, talk about heat. Anyway, but Curtis left there and went to other places. And he's going to tell us all about that among other things. So let's get to a Curtis. I'd like to thank you for being here. And welcome to unstoppable mindset.
 
<strong>Curtis Pipes ** 02:09
Thank you for having me, Mike. I really appreciate it.
 
</strong>Michael Hingson ** 02:12
Well, we're glad you're here. And I know you've got a lot of interesting stories to tell and a life to talk about. So why don't we love to hear maybe about the the earlier Curtis growing up and all that.
 
<strong>Curtis Pipes ** 02:24
Well, as you mentioned early on from Columbia, Missouri, I just good old country western Midwestern boy grew up with the oldest sister, single mother in Columbia, Missouri, where, yeah, had a great childhood, had a great childhood, my mom always made sure that we didn't want for anything, at the best of our ability was always in sports, and play football, played basketball, wrestled and ran track. And so I've always been an athletic person, I've always been in sports. And I really found that I excelled in in sports and fitness. And so as I got into my older years and got into high school, I still play football and, and I still ran track. And I noticed that being shorter than the others in sports, also had a focus on my mind, and focus on my education. And that was really drilled into us at a young age that you know, get your education really get your education, because it will definitely take you far. Needless to say that that value did not stick I did get in college, I ran track and field. And at the same time also got kicked out of college twice for grades for my academics, because I didn't have the discipline and the focus that I have now. Definitely took the opportunity for granted. And the third time as they say that wholesaling is third time's the charm, right. So the third time I was in college, I was older than a lot of the other students and so I recognize the game you know, the whole thing I used to do when I was younger in college was oh, there's let's go down to the local bar which one of the famous bars for college it Mizzou is what I went was called the Hofburg. And so like oh, we'll go down to the Heidelberg we'll have a drink and I'm like no, I know how that goes we'll have like one drink or so and maybe won't study anymore. So I was just stay in my room. And so it paid off those that the recognition of the patterns and the more focus on my academics paid off in I graduated with two majors and then still continue to also got the letter and track and field which was amazing. But after I graduated, I was still had the fitness books still had the one to workout book, which I still do now. I'm over here in Australia and so it's about four or five o'clock in the morning and I'm 330 person, I wake up at 330. And I work out by least by four. If you want to get more specific, because I'm very detail oriented by 406, I'm working out. And so after college, I started, I went to personal training, and at a local gym, and really found that I really wanted to help people in their fitness and there was a great career. And there was a specific point in my career about four or five years down the line, where I wanted more. And by that time I was applied as instructor, I was a group fitness instructor. And there was only as far as promotion is concerned, there was only lateral. And I don't do lateral, I want to go up. One big thing that our mother instilled in us was you can you can be anything and everything that you want to be. And so I could be anything and everything. I wanted to be moving laterally. And so I started to look for other opportunities. And that's what ultimately moved me out of my hometown.
 
</strong>Michael Hingson ** 06:14
Well, before we go on, and I definitely want to get to the rest of that, first of all, so when did you finally graduate yet? What year was that? Us?
 
<strong>Curtis Pipes ** 06:23
2003 is
 
</strong>Michael Hingson ** 06:24
when I graduated, okay? And what were your majors,
 
<strong>Curtis Pipes ** 06:27
English and sociology and wildlife conservation,
 
</strong>Michael Hingson ** 06:31
which is a little bit of a distance from a fitness and in gymnastics or gym or sports of any kind.
 
<strong>Curtis Pipes ** 06:40
Yeah, I I've always been a writer. I love to write. I love to read. I just have a creative book. I'm a poet. I'm a songwriter, and so desperate that really captivated me in into writing and wanting to learn the ins and outs of how to write.
 
</strong>Michael Hingson ** 06:57
So you did obviously, yes, I did. Now you have siblings. Can you keep saying we?
 
<strong>Curtis Pipes ** 07:04
Yeah. My sister she her name is Helen. She lives over Wisconsin. So you're talking about the heat in Texas. That's the total opposite. Yeah, as far as cold as cold freezing up there, but she loves to read. She loves to write as well. She? She's an avid reader. She was I used to make fun of her growing up because she used to read the dictionary. Ooh, yes. She
 
</strong>Michael Hingson ** 07:27
should have gone on to the National Spelling Bee. Huh? So did. So. Did she visit you over in Australia?
 
<strong>Curtis Pipes ** 07:37
No, she hasn't come over yet. She plans to come over and well, Christmas time here in Australia Summer. Summer. She wants to go over here this this summer for a sandy Christmas in that a white when a white Christmas?
 
</strong>Michael Hingson ** 07:51
Yeah. And hopefully six white boomers will be delivering toys to her stocking. Was the I know the song. But anyway. So you you graduated? How old were you when you graduated?
 
<strong>Curtis Pipes ** 08:08
Oh, gosh. 2323.
 
</strong>Michael Hingson ** 08:11
So you weren't too much older than the other students. But obviously, you learned a lot.
 
<strong>Curtis Pipes ** 08:17
Oh, yeah, I was well experienced. I was well experienced by that point.
 
</strong>Michael Hingson ** 08:21
Yeah. I've never been a real great bar person either. And so a lot of times when I was in college, people would say, well, let's go somewhere. And most of the time, I didn't want to go, partly for me. As I also continued to be reminded a lot later, was you go to a lot of those places. And they're very noisy, even in later life for me, when I was in a couple of sales positions where the sales force of a company got together and they all decided to go somewhere. It was so loud, you couldn't even carry on a conversation, which meant I didn't really get anything out of being there. So I know exactly. Probably for a little bit different reasons. But exactly how you you felt once you gain some experience, and I just didn't have a need to do that.
 
<strong>Curtis Pipes ** 09:12
Yeah, it got to the point where these when I was older than it had the experience that I knew that it wasn't going to going to be conducive to feeling better the next day. And I already had in my mind at that point, like I said, the third time's a charm that I was going to graduate. And that's all that was. That's all that I was focused on. I was very fanatical about my studying to the point where when I was in class, we were lucky to my teachers allowed us to have our laptops in class. And I took notes on my laptop and I would always go to my professors after class and ask them if they had time to read over my notes to make sure I didn't miss anything. Because as I was taking my notes, I was also making myself a study guide. So it was one of those things where there was nothing else on my plate except for my diplomas.
 
</strong>Michael Hingson ** 10:13
Yeah, that was the only thing you were interested in doing. So, girls weren't an issue either, huh?
 
<strong>Curtis Pipes ** 10:19
No, I didn't pay any at that point. That came later. Yeah. And before that, do another reason why I got in trouble.
 
</strong>Michael Hingson ** 10:28
There you go. So you, you really made a very conscious decision about what you were going to do and good for you stuck to it. And that's, and the reason I say good for you whether it was the right decision or the wrong decision, only time would be able to bear out. But you made a choice. And obviously not enough happened to tell you that it wasn't the right choice. Right. Right. So you stuck with it, which is, which is great. And so you graduated, and you had a job for a while. And then the whole issue, I know what you're saying about lateral movement, and in a job or in the workforce, sometimes there's value in doing it just depending on circumstances. But I also agree that moving up is important. And yeah, money's involved. But there are a lot of other things that go into that as well, don't you think?
 
<strong>Curtis Pipes ** 11:22
Definitely, definitely. There's, yeah, I mean, there's there's moving laterally definitely has, I mean, there's silver lining to everything. And I think for me, at that age, I was not conscious of that, though, it was for me, still remaining in the same place. And I still to this day, I'm a very stubborn and very ambitious person. And so I'm always out looking for more and always wanting to grow. So I felt that, okay, lateral is not going to, to help me grow and go to the next level, whatever it may be in my fitness career. So I need to find something else. And so I just started looking and but that also at that point I was getting I was I wasn't as motivated as that as I was when I first started. And so I was also funny enough, on my way out of the health and fitness industry, excuse me. And luckily, I did find group fitness group fitness is what kept me in the fitness industry, and then also got me out of Columbia. So not accepting a lateral move helped me discover what my next move was.
 
</strong>Michael Hingson ** 12:40
So do you think that for you, stubbornness is a positive trait? positive thing to have? Do you think it created some challenges for you? Are you happy with being stubborn?
 
<strong>Curtis Pipes ** 12:54
I'm definitely happy with being stuck. Okay. It's a double edged sword I make as I can be stuck in my ways. And when I get focused on something, sometimes what happens is I don't see something in my peripheral that could benefit me because I'm like a dog with a bone. This is the avenue I want to take. And I'm going to take it until I can't, until I exhausted. And so that's, that's the way the stubbornness can can be a disadvantage to me. But overall, it's helped me not accept what other people's perspective of me is, or was. It also has helped me not to listen to what people think of me. And it also has helped me not accept my situations that certain situations that I had in my life realizing that you know what, this is not for me, so let's change it. And it was up to me to change it.
 
</strong>Michael Hingson ** 13:50
I know that we're moving a little off track of just tracking your life a little bit. But still, this is kind of fascinating. How do you or what do you do to recognize that maybe stubbornness is locking you into something and you need to have a little bit broader view? How do you how do you recognize that? Or how do you deal with that?
 
<strong>Curtis Pipes ** 14:11
I recognize it when my emotions change when my energy changes. When I start to get what I'm more frustrated than ambitious, because it's not working out, then I realized there needs to be another course of action. And so even recognizing it is different than actually putting action behind the recognitions. Even though I recognize them a little bit frustrated, my energy is low. I can still make this work because I've told myself, I can still do it, I can still do it. And so it does take a little bit more knocks on the head, but that's how I really recognize that another course of action needs to be executed. Do you
 
</strong>Michael Hingson ** 14:49
spend time every day sort of thinking about what's going on? Do you do introspection of any sort that one of the ways that you discover this stuff?
 
<strong>Curtis Pipes ** 14:57
Yes, I do. I the reason I wake up in the wanting to work out at four AMS, that training is my anchor. And training is the one time in the day, that's just me, I can focus on myself. Even when I'm at the gym, I have my headphones on, and I have them loud. So people know not to talk to me. Because there's still people at the gym at that at that time. And they're, they're having conversations, which is fine, that's them, they can do what they do. But I'm in there to focus I'm in there to improve my mental capacity, my physical capacity. And so it allows me to focus on what I want to achieve for the day, and my goals. And then even after that, it's like the other side of the coin, I'm in there, I'm sweating, I'm aggressive, I'm lifting weights, and, and everything, and everything of that nature. And the other side of the coin for me, is when I am done with training, I go to the beach, I'm lucky enough and blessed enough to be 10 minutes away from the beach. And so I go there for my introspection, I go there to relax, I go there to listen to the ocean and meditate and still focus on my day, but just from another environment.
 
</strong>Michael Hingson ** 16:10
You do more of that at night before going to bed so that you now go back and look at the day and what was good, what wasn't and all the other stuff? Or is the morning your only time?
 
<strong>Curtis Pipes ** 16:21
No, I definitely do that. Now before I go to bed. If it's something that's something I picked up. Recently, when I say recently, two, three years ago that I do we do an inventory of my day, and see where I lost focus or see where I could have been better in this in this sprint would have gone, whatever the task is.
 
</strong>Michael Hingson ** 16:49
I have always been an especially more in the last few years, but always been a fan of thinking about the day introspection and I spend very quiet time at night, doing some of that and thinking about my life, and asking myself the hard questions and sometimes waiting for the answers. And they may take a while to come. But I think that all of us to do more of that. Because we do have time no matter what we may think, Oh, I've got so much work to do. I don't have time. Of course you do. We should have time to take stock of ourselves and analyze and use that to then help us grow.
 
<strong>Curtis Pipes ** 17:35
Yeah, we definitely. Yeah, we all have the same amount of time in a day. I think that now. We live in a world where it's stillness is not practice. Stillness is not an emphasis, we have things at our fingertips that can distract us every single day. So the the practice of stillness is something that if we really took time as a planet as human beings to realize that it's not just this quote, unquote, hippie thing, it's not just this quote unquote, spiritual thing. It's something that all human beings can really benefit from, and understand the benefits from it that I think more people would be in tune to it. But I do think that it's, it's come a long way from when people like when it's stillness, but I have an eight year old daughter, so I look at her and realize that that type of mindset, that type of teaching, it needs to be taught at a young age, we weren't conditioned, at least my generation was not conditioned to be still, we were always on the run, whether it be TV, whether it would be school, or go outside and play after school, sports and always on the move. So the only time when we were growing up that were quote, unquote, still was when we were praying before we went to sleep. And then when we were asleep. So now realizing the importance of stillness for myself as an adult, and I realized how important that was. When I moved away from home, it was in New Zealand. That's when I really started understanding stillness. I didn't do the whole inventory at night thing until, like I mentioned two or three, stillness really became a part of my life when I left home.
 
</strong>Michael Hingson ** 19:29
Well, and you mentioned praying, and certainly praying in maybe the most general and relevant form is as much listening as anything else. I mean, we, we spend a lot of time telling God what we want and what we think God should do. And the reality is God already knows that.
 
<strong>Curtis Pipes ** 19:49
Yeah. What did you say last time we have plans so when we tell them our plans,
 
</strong>Michael Hingson ** 19:53
yeah. Yeah. And Where's, where's the sense in that
 
<strong>Curtis Pipes ** 20:00
Yeah, definitely. It's just it's more of a surrendering that I had to learn. It's like, okay, you can have all these plans, man, but there's a divine design already. And so you just had to put your best foot forward and, and ride with it. Yeah.
 
</strong>Michael Hingson ** 20:19
I was reading your bio, and I really appreciate you sending that along. And one of the things you said is as a child, you always felt your dreams were bigger than your stateliness. What do you mean by that?
 
<strong>Curtis Pipes ** 20:31
I, I always had
 
</strong>Michael Hingson ** 20:33
an interesting way to put it.
 
<strong>Curtis Pipes ** 20:35
Yeah, I always had a massive imagination as a kid. And I thought as a young kid, that my dreams were bigger than my state lines. And it was something I would say, out loud. And granted, it was met with resistance, and you know, jokes and laughter. But I just always felt that I mean, I was the one who would dream of being an astronaut and leaving the planet and going to Mars, I was the one who would dream of, you know, be an international lawyer, it was always something that what I thought of when I was little, that would take me out of my state. And it was an eye and I said it with conviction. You even when I was made fun of it and hurt. I mean, it hurts to be bullied. But I just always, always believe that. And so I smile on that now as we talk about it, because my dreams did take me out of my state.
 
</strong>Michael Hingson ** 21:34
Yeah, yeah, well, and, and, you know, we are nothing if we don't have dreams, and we may modify our dreams as we grow. And we may find we want to do things a little differently. But nevertheless, there's nothing wrong with having dreams. And, and working to bring them to fruition, especially if they're very positive things that can help you and or help others. And I've, I've been very fortunate that I've had the opportunity to be very significantly involved in some of those kinds of things in my life, getting major legislation change that helped persons have a variety of disabilities, or helping to bring products to market and doing other things that really have made a big difference in the world. That's good, great. And, and I also know that, that, although I wasn't the instigator of any of those, being a part of it taught me a lot, and I use the opportunity to learn as much as I could, which is just as important as anything else.
 
<strong>Curtis Pipes ** 22:38
Always be a student. That's what that's one thing I learned is always be a student, I mean, granted, know, and accept that you are exceptional in something, but also be humble enough to know that being a student is one of the best things you can do
 
</strong>Michael Hingson ** 22:54
for yourself. Yeah, if you stop learning or decide to stop learning, then you're going to be in a world of hurt. Because the the reality is that there's always stuff to learn.
 
<strong>Curtis Pipes ** 23:09
Oh, definitely, definitely.
 
</strong>Michael Hingson ** 23:11
And we learn more when we seek out knowledge. Sometimes knowledge just comes along and hits us on the head. And that's okay. But probably we started at anyway. So learning is an important thing. I've always felt life's an adventure. And it's, it's intended to be lived to the fullest and you can't live unless you're learning.
 
<strong>Curtis Pipes ** 23:32
Exactly. Yeah, it's a great way to put it.
 
</strong>Michael Hingson ** 23:35
So for you, you mentioned that at some point, you ended up leaving the country and going elsewhere. So why did that happen? And where did you go and tell us about some of that, if you would?
 
<strong>Curtis Pipes ** 23:48
Yeah, well, it happened because as I mentioned earlier, that I found group fitness and I started working for a company by the name of Les Mills. And so Les Mills was it originated in New Zealand. And so I was looking at my career in Colombia. And I like I said it other moving laterally, wasn't a move for me is basically saying the same place. And then I was looking at the rest of my life. So like, I don't have a family. So that does hold me here. So I just put out inquiries in terms of wanting to work for Les Mills in New Zealand. So I can learn in my head at the time, I wanted to learn from the best group fitness instructors in the world, so I can help more people. And so I put out feelers and told everyone if I get any opportunity to go over there. I'm leaving. It's that simple. And so I finally got a call or email back in December, December of 2009. And by February 2010, I was setting foot down in New Zealand. I sold all my stuff and bought a ticket and moved over there. Two bags. And it was one of the best moves I could ever make. Because, as you brought up earlier that said that my dreams are bigger than my state lines. What I discovered was when I was telling people that I was moving to New Zealand, I got to see how conditioned we were at least for small town, to, you know, graduate, get a job. And then that get married and have kids and that sick because some of the people that some people that I knew, like, how could you go over there, you won't know anyone. It's so far away from home, you know, just all those things. And I was like, that's the point. I can always come back home, if it doesn't work out home is home. But I had again, like we've talked about my college career, I had a focus on graduate at that point, and focus on making this work. And so I moved there, and immediately hit the ground running, learning new skills, upgrading my teaching, being in all of the people that I saw on DVDs at the time, showing my age when I say DVDs. But I hit the ground running, and I had a place to stay. Before I moved over there I really prepared very well, because it was a country that I know I didn't know of the only thing I knew at that point about New Zealand, besides Les Mills, was that the Lord of the Rings was filmed there. And that AGRICO so I made sure that I had a place to stay. And so when I got off the plane in New Zealand, I checked my email and found out that the place I was going to stay the guy rented out my room so I didn't have place to stay. I was like, Okay, first hurdle. And it was easy hurdles to overcome. There is a free bus that took you from the airport to the main city, which was Auckland on the North Island. And the gentleman told me about a hostel. So they dropped me off the one of the stops was in front of a hostel. So he dropped me off there. And I got a room, put all my stuff away, check out the city checked up the bus line, and started teaching right away. And it was an amazing, it was such an amazing experience. And being new on the ground there, I definitely had to earn my bones, which is fine. I got I'm not I am not scared of hard work. Hard work pays off. And that's what I told myself like this is part of my journey. But since I was a permanent, I was not a permanent instructor at the time. My classes were foreign in between. So eventually, my money ran out. I didn't I didn't have my first permanent class until I was eight months into living in New Zealand. So once my money ran out, what happened to me is I became homeless. And so I was I had all my stuff still in the hospital at this point, they knew me and recognize me at the hospital. So I didn't have luck. Luckily, I didn't have to move all of my stuff out of the hospital. But I couldn't sleep in the hospital. I didn't know the the securities schedule when they would come around to them because we had movie rooms in the hostel. So you can go watch movies, but you couldn't sleep in the movie rooms. But I knew when they would come around. So if I was if I didn't want to sleep on the street, I would go in the hostel. And again, they recognize you so they didn't think anything, they would just think oh, he's out late because that's what you would do at that age is backpackers you would you would stay out late and so I would go into the movie room set an alarm on my phone to wake up before security came around. But if I couldn't do that I was sleeping on the streets I was sleeping around the corner from the hostel on a staircase next to a club that was loud at all hours of the night. I had to steal food. Cash I had to I had to steal food and and the thing for me to put it in perspective is I would go to the supermarket for breakfast lunch and dinner and the only thing that I would be able to do as far as my quote unquote food is is they would have this section in the supermarket where you and I think they have now where you know like there's little compartments of snacks and you will get a little shovel out the bag. Well, I will go around acting like I am tasting things to see if I want to buy it how would just eat from several of the containers and they'll be my breakfast having my lunch they might be my dinner. Now there were times where I did have a class and so I would use that money from my class to get food. But it got to where I had to decide on would I spend my money on food or what I save my money for bus fare to go teach another class. And so if I chose the ladder, it would be going to steal food again. And I lived off a peanut butter, which is very interesting to me. Because one I love peanut butters, that was fine. But it was I had to, I was still these little, like these little bitty containers where basically, there was only maybe a couple of spreads that you could put on a slice of bread. They were that small, but I was still like handfuls. And I would eat these up. Just because I know they're high. They're high in fat, so they're slow burning, so I'm getting more energy. But while I was still stealing food, I was still working out. So I lost a lot of weight. And for me, I mean, I'm only five foot five. And so I'm a small frame person. So when I lose weight, you can really tell it's pretty serious. Yeah. And these people are like, Oh, you're working out so much. You're so lean. And I just went along with the story. But in the back of my mind, it's like no, actually, I barely eating right now. But yet I'm still working out from it learning from these people that I came here to learn from.
 
</strong>Michael Hingson ** 31:15
I'm a little puzzled. I'm a little puzzled, though. You? Did they actually give you a job. When you went over there? Were you offered a job? Or how did that work? Because it sounds like you really didn't have much of a job.
 
<strong>Curtis Pipes ** 31:26
No, I was offered an opportunity. Oh, that's what I let it was funny about that is I didn't realize that until a couple years down the line. I was offered a job about seven months in and then eight months in, I was offered my first class. So I went there on an opportunity. And but again, I didn't realize that was really rolling the dice. But like I said, when even when I was homeless, I you know, I was frustrated, I was hungry. And I didn't have in my peripherial the option of going home, I did not give myself that option. I was here for a reason. This is part of my journey. And so we're just going to work it out. So no, I didn't have a job. When I moved there. I had an opportunity. And that turned it into a job. And it was one of that, that homelessness for a while was one of the growing pains that I had was the first growing pain I had living in New Zealand. I had a couple more when I was there. But now I see New Zealand as my spiritual home. It is the place. And I tell people this all the time to this day that I grew more in four years in New Zealand than I've grew in 30 years in Columbia, Missouri. And I believe that is because one I was not home. So I didn't have the comfort of my family and my friends. I had to make it work. And it's this sort of that sort of an example of the phrase, you know, be comfortable with being uncomfortable. And I was really uncomfortable. It was I had to add sometimes. I like to put this in perspective, too when people ask me about food. And when they hear the story is since I was able to take advantage of the fact that I was known in the hostel, they had this affiliation with Domino's Pizza down the street. And so every Thursday, they would get free pizzas from Domino's and the people who own the hostel who also own this bar, the pizzas were delivered to a bar people will go down for free pizza if they got there early enough. Needless to say, since I was easy, and I made eating, I was made sure I was one of the first people there. And my friends, they were like, Oh, here's a pizza. Now I had to ration out that pizza for an entire week, in hopes that I would get a pizza the next week. And so I had to ration out eight pieces of pizza for a week. And so literally, I would take one slice of pizza and maybe eat half of it. Or no sorry, I eat a third of it for breakfast and the next third for lunch the last third for dinner. And yeah, like it was the first growing pain that I had. And by far it was the most profound because I don't know who said it I'm paraphrasing here but it said that you find out your character and your values basically when you're at your lowest and I was definitely at a low but there was no way excuse my language there was No way in hell that I was going to go home. Because I looked at that as failure. Because I've, I believe that there's a way, you can find a way at a quote unquote, a No way, regardless of what it is, and I found it, and I made a massive and amazing career in New Zealand, again, with a couple of bumps in the road, of course, I mean, life is not just Cruzi. But I made a massive career out of my time in New Zealand, and not just that I met amazing human beings I met, make connections that I still have to this day. And so overall, the time in New Zealand was one of the biggest growth spurts in my life as a human being.
 
</strong>Michael Hingson ** 35:45
Did Did the people at Les Mills ever figure out or understand what was really happening with you?
 
<strong>Curtis Pipes ** 35:51
Not when I was there. It came out later. So I started talking about my story as I got into personal development more and you know, this being really disciplined, like one of my top values is discipline, one of my top values is putting and putting in that work. So when I started to talk to people about that, that story came out, and my friends would email me or message me on Facebook, there's like, you're homeless, while you were here. And I was like, yes. And they're like, when I was like, remember when I when I was very thin. And you all thought that I was just working out a lot. They're like, yes. I said, I was homeless at that point. And then, of course, they hit me with Why did you tell me? We went out to help you out? And I said, Well, I didn't tell you one, because I didn't know you all. And I felt that I had to do it myself. I was that whole lone wolf thing. Yeah, just that just came from experience that I had growing up where I realized that if I thought at the time, that if I wanted to accomplish something, I had to do it myself, because when I would voice what I'm going to do, I will be teased for it. And so I didn't say and believe that people would want it to help me. So I just had to do it myself. And so I took that into my early adulthood, because I was in my late 20s, or early 30s, in New Zealand. And I just believed that I had to myself, What did they say to that? They were upset. They were upset, because I even knew at the time that they want to help me out. If I want to ask them I even knew
 
</strong>Michael Hingson ** 37:27
you just didn't want to do that.
 
<strong>Curtis Pipes ** 37:31
Now I just I just firmly believe that that time that I had to do it myself. Now, I do believe that when you start out on something that you do have, it is a lonely road. I do believe that because experience has taught me that that when I put myself put my mind to something is going to it is met resistance resistance it is met with that? Well, what results do you have? I mean, we live in a results driven world, I mean, granted that I firmly believe that the journey is more important than the destination because that's where the value in the character is built. But we do live also in a world where results matter. So when there was no results, there was no belief from other people. And I had to basically build up an armor to not allow that to impact me because I was a very sensitive kid. I'm still sensitive now. But I was a very sensitive kid. And so granted, I was a very determined person and believe that my dreams were bigger than my state lines, people making fun of me, and bullying me really impacted me. And so I'd say all that conditioning all those learnings into my adult life to where, you know, okay, great. I had this, I had this dream and this ambition, I must protect it. So I'm not gonna tell people about it.
 
</strong>Michael Hingson ** 38:47
Well, so if you knew when you move to New Zealand, what you know, now, would you have done things any differently? Not at
 
<strong>Curtis Pipes ** 38:58
all? No. I wouldn't have. And the reason I wouldn't is because the lessons that I learned and the lessons that I learned and the being able to see what I was able to accomplish led me to the point that I have now because I have as I mentioned the little capsule, little capsules of peanut peanut butter I have have one of those in my gym bag. As reminder. I just said I took it from New Zealand and brought it to Australia. And they didn't they didn't take it out of my bag, which is cool, because I use it as a reminder of you know what, one time you were homeless and you got through it, and you got through it. So there's no way that I would change anything that I went through in New Zealand and like I mentioned that I went through, like two or three different Things in New Zealand that really, that really changed my life.
 
</strong>Michael Hingson ** 40:04
I kind of thought that would be your answer. And I understand. Again, when we've talked about it before, it's always all about choice. And the, the best thing you can say is I've learned from my choices. I also know that I made the right choices. And I wouldn't choose to go a different route because it would make me different than what I am. And I enjoy what I am.
 
<strong>Curtis Pipes ** 40:30
Exactly, exactly. Self Love is something that I had to learn. That is one of the other things that I learned in New Zealand was self love, and accepting myself for who I am and realizing that my opinion of me is the biggest.
 
</strong>Michael Hingson ** 40:46
Yeah, and that isn't something you're saying to be conceded it is that you, you need to understand you and you need to respect you, and accept you. And then you deal with the things around you that helped contribute to you.
 
<strong>Curtis Pipes ** 41:04
Definitely, yeah, yeah. Cuz I used to be a massive people pleaser. I'll raise my hand and admit it, I used to be a mass of people pleaser. And if people weren't happy around me, then I wasn't happy. And so I would always put my happiness on the back burner. And so learning self love in New Zealand came from the fact that I was trying to please everyone around me. But I was not happy. And so I looked at, I started to look at like you mentioned introspect earlier, I started to look at other parts of my life, where I did that. And I came up with a bunch of examples of that before I left home. I mean, there was a time in my life where I wanted to make everyone around me happy, which led to some very difficult and challenging situations when it came to relationships. And they were all happy. But I wasn't, I couldn't even look myself in the mirror. So I was looking at myself in New Zealand and realizing that I was wanting, wanting to live up to others expectations, what they believed of me. And I will do that by any means necessary. Now, behind closed doors, I was miserable. I was, I was, you know, smiling, basically, like, like an actor or an actress smiling in front of the cameras. But behind closed doors was a different story. And so me, I was smiling in front of all the, you know, the group fitness instructors, the National trainers, and the program directors and the members of my classes. But when I was going home, I was not happy because I was trying to please them, which led me to, and I mentioned, I went through a few things in New Zealand, which led me to choosing because like you said, everything's a choice. And I firmly believe that, that I ended up having an eating disorder because of that.
 
</strong>Michael Hingson ** 43:09
That didn't help.
 
<strong>Curtis Pipes ** 43:10
No, it didn't, it was because I was seen as a very fit, athletic person. And I was because I, I worked on it. And that came from being one of the smallest in football, I mean, even the smallest wrestling where I had to put in the extra work in order to compete. So I had to put in extra work to compete with the people that were there. One of the best phrases that I ever learned when I first got there was by one of my mentors. Her name is is Mitt Thomas, she's like you are now and I don't know how you were in your hometown. If you're one of the, you know, standouts, as far as the stretches are concerned, but you've been in New Zealand now, you are now a big fish in a small pond. And so I took that on and really wanted to work to become one of the big fish in a small pond that everyone looked at. And I ended up again, having a great career, but it came at a and I hate the word sacrifice. I just think it glory. Like I believe that people use the word sacrifice to glorify their decisions, when at the end of the day, if you take all the layers away, it's still a choice. So I chose certain things to do in order to appear how they wanted me to appear. And so eating disorder is something that I did to satisfy myself behind closed doors.
 
</strong>Michael Hingson ** 44:41
So you became a big fish though, because of choices you made. And, again, the fact that you stuck to your choices.
 
<strong>Curtis Pipes ** 44:52
Definitely yeah, I mean, what am I choices as I said earlier, one of my big values is putting in that work. So I worked my tail elbow off. And it led to me being on DVDs, it led me to being known for inserting programs within Les Mills. And so again, I wouldn't change any of it. It was the work that I put in, helped me grow my work ethic to help me achieve things down the line. Obviously, I didn't know what was going to happen to me down the line. But since I had that work ethic since I had that value in that experience, I was able to utilize that into inside future endeavors.
 
</strong>Michael Hingson ** 45:38
Well, and you mentioned that you're now in Australia, what got you there?
 
<strong>Curtis Pipes ** 45:42
Oh, man. Well, what got me here was my partner, she's Australian. But we first met. Funny enough in New Zealand, she used to work for Les Mills as well. But we didn't get together then she was married, I was in relationship. And at that point, I made, I made it a point to be a better man than I was when I left when I left Columbia. So I was like, You know what I'm gonna relationship. I'm not gonna do anything. So then we met, after we met again, after I left New Zealand. And I went to live in Indonesia, I went to go live in Jakarta, and was the national instructor or national director for group fitness for Gold's Gym. And so when I, when I was working there, I mean, within the first three days of touching down there, they mentioned to me that they had a consultant that worked for their group fitness department, you know, putting in strategies, putting in processes, processes, and upskilling, the the instructors, and they mentioned to me, you may know her, her name is her name is Judy king. And I just laughed, because I was like, Yes, I know, Judy King is because I met her three years ago, in New Zealand. And she was on one of the DVD, she came over for filming. And when I first met her, when I first saw her, I was like, she is hot. It's it's so simple fact that I got to see her again, was amazing. And so we hit her, she came over to Indonesia, from Bangkok. And we met up while learning processes, learning strategies, learning the team who's great, who to, you know, to lean on since I was new there. And after that meeting, we've been together ever since. And that was in 2000 2013. December 14. Wow. Yeah.
 
</strong>Michael Hingson ** 47:33
That's cool. And you remember the day, which is also important and pretty cool.
 
<strong>Curtis Pipes ** 47:38
Yeah, yeah. It's, I again, I'm detail oriented when it comes to certain things. And so that's definitely something to remember what
 
</strong>Michael Hingson ** 47:44
what is group fitness?
 
<strong>Curtis Pipes ** 47:47
Oh, group fitness is an instructor who say this way, there's an instructor on stage who teaches to a group of people, okay. Or there is an instructor inside of a room that teaches to a group of people.
 
</strong>Michael Hingson ** 47:59
Okay, so it's kind of what I thought, but it's always fair to ask. So you guys met on December 14 2013. And then how long were you in Jakarta or what happened and all that?
 
<strong>Curtis Pipes ** 48:17
I was, that was we were I was there for about a year and a half. And again, learning pains. Like I am a person who, like there's a double edged sword to everything. So being raised, that I could be anything and everything, I tend to take on opportunities without thoroughly thinking them through. So when I had to leave New Zealand, because they weren't going to renew my visa, work visa, which is fine, was bitter at the time, because I loved living there. Again, I made it home. But I didn't want to go home and I want to go back to eat. Like I've gotten I've lived in the United States forever. And I realize is there's so much world to experience. There's so many things to experience in cultures that didn't want to go home. So I was like, Yeah, I'll take Japanese Indonesia. Now. I was when I left New Zealand, I was still a group fitness instructors. So to go from an group instructor, to a national manager, there are there's a massive gap. Okay, there's a massive gap. And I learned that that gap was bigger than what I thought it was. And so I had a great time in Indonesia met again, met some wonderful people. But since there was a gap that I didn't understand as far as leadership as far as managing as far as you know, delegation and budget and all this stuff. You have to say I was fired. And so I was fired. But before that, Judy came over to live with me as well. She started work for Gold's Gym. We fell pregnant in September 2000 Then 14, and so and then sometimes that's 14. Yeah. So it's 20. That's 14. And so we are both fired. And then we moved to Bangkok. And so that ultimately had our baby over there in May 2015. And but yeah, it was, I wouldn't have changed that either. Because granted, I've fallen and taking my lumps, when it comes to just jumping in, I think it was Richard Branson, I'm getting I'm paraphrasing here, who said, say yes, and learn how to do it later. So basically jump off the cliff and learn how to fly as you're falling. And I did that. Leaving home, I did that learning. You know, like I said, I left on an opportunity. I did that saying yes, to this position and easier. And so if I wouldn't have jumped, if I want to just leaped, I would never have, I would never have left home, I would never have met. Judy, I would never have we've never had our beautiful daughter, Brooklyn, who was eight now going on 21.
 
</strong>Michael Hingson ** 51:10
That's the way of it. Yeah, it's
 
<strong>Curtis Pipes ** 51:12
what I do. And even to this day, I take on opportunities. And I've succeeded in many and I've, quote unquote, failed at many and the ones that I've failed that I've learned from. And so I will always be the person who leaps. Because I believe in myself. And I've been saying this lately, the last few weeks, because I had the opportunity to work with company in digital marketing. And needless to say, it didn't work out. Because I've been off more than I could chew. And I can easily say that I'm very humbled in my in my failings, I can easily get things. Now. Me I'm not so stubborn. Now. I'm more humble now. But I've been saying for the last few weeks to be a no, no, this is a word, but be delusionally confident in yourself. Be delusionally confident yourself. And also, at the same time, be realistic and humble. But I say be so confident yourself. There's so much delusional is that you want like you, you have to believe in yourself. It's you can't rely on your self conviction and your belief coming from other people. That's why it's called self belief. And so granted, jumped off the cliff. And sometimes I smashed into the ground as other times that I flew it, it brought me to having one of the greatest gifts and experiences ever, which is fatherhood. And so yeah, I wouldn't change it for anything. Well, so you
 
</strong>Michael Hingson ** 53:06
had Brooklyn, in Bangkok, and someone on the line, you ended up in Australia?
 
<strong>Curtis Pipes ** 53:13
Yeah, we lived in Bangkok for about three years. And we just wanted to change it started to become difficult stay in there for expats. And then we just had this conversation that we might want to move to the States or do we want to move to Australia. And for me, I wanted to move to Australia because I was used to New Zealand and be by the beach and just great weather. And so we moved here. And similar to when I move to New Zealand, we packed up all of our stuff. We sold a bunch of stuff when we came here in 2018. And we got here still trying to figure out where we wanted to stay. And at that point, we both decided that we didn't want to live in a major city. So Sydney was out of the question, which is fine by me. Beautiful city, we just didn't want to live amongst the hustle and bustle as much anymore. I mean, I had enough of that in Auckland and Indonesia and and in Bangkok. And so we went to more of a place where we can Funny enough, practice more stillness and more flow. And so merchant Zilla, or sorry, moved to Australia and then finally found our place here in sunny coast. And it took some time we had to do some housecleaning at some time at some points while we're here trying to figure out where to stay. And then of course COVID hit and that shut everything down. Oh, that was an interesting ride in itself. But yeah, we found it we found our place in the sunny coast and has been amazing ever since. So what do you do now? Still help with mindset. i It's one of those things that my in my DNA I believe I used to have a coach at the time. And his one of his great greatest quotes is you find your mess, you find your message within your mess. And so I took that on. And my biggest message that to convey to people through example, and also just through speaking is self love. Because I realized, looking back at the things that I have gone through, the things that I go through that self love was, the lack of self love was, there is a common denominator and a lot of the failings and heartbreak and disappointments in my life. And so being able to convey that message to others through my own experiences, because I don't mind talking about my experiences, being able to teach that through my experiences, and then help them break down. What is in their way, is the way for me to live my life. And so still, still, you know, preaching personal development, mental health and self love. I'm also a digital marketer, because I love strategy. I am a person who thrives off of processes and strategies that allows me to use and to utilize my, my fanatical demeanor of details. And so that's what I do now.
 
</strong>Michael Hingson ** 56:31
So do you work for a company? Do you work for yourself? Or what do you do,
 
<strong>Curtis Pipes ** 56:35
I work I work for myself, I work for myself, and I named my little business, peanut butter, digital marketing. Again, with the whole peanut butter. I use that little symbol and a little capsule, a little capsule of peanut butter in my bag, as a reminder. And so the ethos behind the capsule a peanut butter, the ethos behind my my company's ethos behind everything I do is that you can find a way to make it work. Granted, it's not going to be probably the path that you want, again, going back to God last when you make plans. But you can find a way if you put the work in, if you stay focused, and you don't stick to a plan that you had. That is where you mentioned the stubbornness I had to learn to let go of that happened in New Zealand. So yeah, it's the peanut peanut butter is still It signifies so much more to me than just something that is delicious.
 
</strong>Michael Hingson ** 57:43
Well, that's no problem. And it's fair. So you, you have the digital marketing firm. And you also then help people a little bit with mindset and so on.
 
<strong>Curtis Pipes ** 57:55
Yes, yes, that is, that is something that I take into my clients inside of digital marketing, because they want these things, for some reason has been a failure. So I besides thinking they're figuring out a digital marketing strategy for them. I also have to work on their mindset a little bit, they don't understand the correlation between the two at first. But I do believe that your business and your results are a reflection of how you feel about yourself and your capabilities. And so there is little mindset work when it comes to my clients and digimarc. And when they realize that they they execute from an entirely different level, because they're able to accept themselves for who they are, but also realize what their barriers were and are and how to work through them and how they can utilize that to create a better business for themselves. And more stability.
 
</strong>Michael Hingson ** 58:51
So where are your clients all over? Yesterday?
 
<strong>Curtis Pipes ** 58:54
Mainly International. I've had a couple clients here, but they're still mainly around the world
 
</strong>Michael Hingson ** 59:00
around the world. That's cool. And do you say you do coaching also, then? Yes, I still coach.
 
<strong>Curtis Pipes ** 59:07
Yeah. It's not as much as it used to be. But again, it's being able to impact people's lives is something that I don't take for granted. It is something that I will do until the day that I die, because and against me just teaching through my experiences and being obviously upskilled in personal development, to give people the greatest light that they possibly can have because my message is self love. And so I take on the belief that as long when I leave here, and I joke about this all the time, but I'm serious at the same time. I'm not dying until I'm 120 like I'll be stubborn and live it's all 120 And that's just how it is Again, Guy lastly make plans hopefully he's without he'll hopefully he's on board with that one. But I believe that as long as I make or help and support one person on this planet to love themselves more, I've done my job because the way that they conduct themselves, it's like a ripple effect, whoever they're whoever they are able to come in contact with in their life. Those people will see how they operate. And it can impact their lives. And maybe they'll seek out, you know, someone to help them with their, with their stuff with their message with their mess. And they will love themselves more. So one thing that I think that is that it can never be defeated, and what always can solve any problem on this planet is leading with love. So as long as you lead yourself with love, lead your life with love, then there's always a possibility of stillness, as you mentioned, is always a possibility of fulfillment. And there's always the possibility of achieving
 
</strong>Michael Hingson ** 1:01:00
more, you know, I absolutely agree with you and feel the same way if, if this podcast helps one person, if this podcast inspires one person, whenever I speak, if I'm able to help one person through the talks that I give, it's worth it. Yes. And you never know what seed you plant will flourish. And I can't worry about that, except to know that I'm doing the best that I can. And I always look to make sure I'm doing the best that I can and how I can learn to do better. And that's the way it really ought to be. And I'm glad that you feel that way. And that the way you're reaching out to people is the same sort of thing. So if you've written a book yet,
 
<strong>Curtis Pipes ** 1:01:43
I have written a book I wrote a book, gosh, few years ago. And when I when I wrote it, it's so funny even bring this up, because I was just thinking about all the obstacles that I had, right in the book. But I wrote a book called Live unapologetically it was it's an ebook. And iski get it. It's my life. It's the learnings that I that I had, the experiences that I had, and the learnings that I have from that I speak about being homeless, I speak about the eating disorder, I speak about self love, and I speak about being with us. And we didn't get into this what I speak about when I was younger, being molested by my babysitter. And so, yeah, I wrote a book about all of that in the learnings and the teachings, and you know, how to grow through those things. So you still live or can live, and unapologetic life.
 
</strong>Michael Hingson ** 1:02:37
So is that book? Is the book available?
 
<strong>Curtis Pipes ** 1:02:41
It is available, I can send a link,
 
</strong>Michael Hingson ** 1:02:43
I would really appreciate it if you'd send a link. And if you've got a picture of the book cover. We'll add that to what we put up in the cover notes for this, but by all means. Yeah, we should we should put your book up
 
<strong>Curtis Pipes ** 1:02:53
there. Yeah, definitely do that. Thank you. I forgot all about that feel. So weird. I didn't think about that.
 
</strong>Michael Hingson ** 1:02:59
Yeah, yeah. I just went looked in. It wasn't there. I was going Curtis.
 
<strong>Curtis Pipes ** 1:03:05
Yeah, it's that was a, it was just a very interesting experience I loved I had to go through some serious, serious obstacles in writing that book, because chapter two of the book is where I speak about my being molested by my babysitter. And I almost didn't write the book because I had relive that experience. And I realize that if I'm wanting to stop the book, because I have to relive the experience, there's still some learnings there that I got. And so I pushed myself to continue to write the book to be to begin to begin to get the learnings that I've not gotten yet. And then that was the major that was a major obstacle. Another one was that when I was writing my book, My daughter, unfortunately dropped my laptop. And so the screen cracked. And so I wasn't able to use my laptop to write so I had to use my phone, and sad to write everything in the notes. And then that became just monotonous after a while. And so I found an app to where I could speak it, and it would transcribe my words. So I literally wrote chapter three, until I can't remember chapters in the book now, but from Chapter Three on was transcribed in my phone, and then they had to get a new laptop, and that's a call the transcriptions over to my laptop and correct words are misspelled. So it was a process. We want to add, it is absolutely loved, love the process. And now I'm in the midst of writing two new books as well. Because again, it's just another avenue besides me coaching that I can get out there my message of resilience and self love and self worth and being knowing that you're worthy enough of everything that you want to achieve.
 
</strong>Michael Hingson ** 1:04:54
Well if people want to reach out to you and get in contact with you and maybe use your SIR versus coaching and or digital marketing? How do they do that?
 
<strong>Curtis Pipes ** 1:05:03
They can they can go to my website that is www dot  dot peanut butter Digital <a href="http://marketing.com" rel="nofollow">marketing.com</a>. Or they can reach me at my LinkedIn link, which I don't believe you have you actually you may have it because you reached out to me there. But I can send that to you as well they can reach
 
</strong>Michael Hingson ** 1:05:18
out to and what is that? What is the link? I
 
<strong>Curtis Pipes ** 1:05:26
don't want to say is <a href="http://www.linkedin.com" rel="nofollow">www.linkedin.com</a> backslash Curtis Pipes. Okay, well, great. P i P e s. Yes, sir.
 
</strong>Michael Hingson ** 1:05:35
Well, I want to thank you for being here. I am been fascinated by this. I think I've learned some things certainly learned a lot about resilience. And then the value of stubbornness and the value of recognizing stubbornness and how to deal with it. And I hope that everyone who has listened to this has found some nuggets that will help them. And certainly I hope that people will reach out to you, that's the best that we can ever want. And so I really hope that you're able to help a lot of other people because of what we did here today. And I want you to please stay in touch and keep us posted on things have happened with you. And I want to thank you all for listening out there. We really appreciate it. I'd love to hear from you. Your thoughts, your comments, please give us a five star rating wherever you're listening to this podcast. Please feel free to reach out to me at Michaelhi at accessibe .com. That's A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go visit us at www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is m i c h a e l h i n g s o n. So Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. We'd love to hear from you love your thoughts. Please reach out to Curtis as well. And we appreciate the rating again and five star ratings are always most welcome. Love to have them. And love to hear from you and Curtis for you and anyone listening if you know of anyone else we ought to have as a guest. Please let me know. I'd love to hear from you. I'd love to hear from any people that you'd like us to reach out to and chat with. But for you, Curtis, thanks one last time for being here. We really appreciate your taking your time with us today.
 
<strong>Curtis Pipes ** 1:07:17
Thanks for having me. It's been an honor.
 
</strong>Michael Hingson ** 1:07:22
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Man of Growth and Resilience with Curtis Pipes</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/726ce881-8dec-46d9-857b-616e87236919.mp3?source=rss&amp;ext=asset.mp3" length="41693167" type="audio/mpeg" />
<itunes:episode>173</itunes:episode>
</item>
<item><title>Episode 172 – Unstoppable Journalist and Leader with Alex Achten</title>
<guid isPermaLink="false">https://pinecast.com/guid/436de632-9607-40b1-a70d-7ca53f493e26</guid>
<pubDate>Sat, 21 Oct 2023 01:41:26 -0000</pubDate>

<itunes:duration>01:24:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/183be400-3fd5-41c7-bb60-be3f55a20527/UM172-Alex_Achten-Coverart.jpg" />
<description><![CDATA[<p>The title above does not do justice to today’s guest, Alex Achten. Alex is from Kansas City where he grew up. After college he spent time in Texas where he worked as a news reporter for several years. We talk quite a bit about news reporting and what makes a good reporter.
 
As Alex explains, he finally felt that the stress of the reporting job caused him to want to go more into the communications and public relations aspects of media and media relations. His parents had moved to San Diego several years ago and so Alex decided to moved to San Diego as well. He joined the staff of the national nonprofit agency, Identity Theft Resource Center, where he directs media relations.
 
Alex tells us some about identity theft although he says he is not an expert. Even so, he has some excellent ideas about identity protection he passes along.
 
I asked him about his college minor in Leadership Studies and a certificate he recently earned in “Coaching as a Leadership Tool.” As you will hear, he is quite passionate about this topic and offers some great ideas about good leaders and quality leadership.
 
In all, no doubt that Alex is quite an unstoppable person. I am sure you will see why by the end of our conversation.
 
 
<strong>About the Guest:</strong>
 
Alex Achten is the Director of Communications &amp; Media Relations for the Identity Theft Resource Center. Alex oversees the Communications Department of the ITRC and all of the company’s Communications initiatives. He specializes in public relations and media relations. At the ITRC, Alex has helped secure media coverage with programs like CBS This Morning, NBC Nightly News, CNBC’s American Greed, NPR, The New York Times, The Washington Post and Red Table Talk, and many others.
 
Previously, Alex was a TV Reporter at KAUZ-TV News Channel 6 in Wichita Falls, Texas. While at News Channel 6, Alex covered the political beat and interviewed Governor Greg Abbott, Lieutenant Governor Dan Patrick, U.S. Congressman Pat Fallon, former U.S. Congressman Mac Thornberry, and many others. He also worked the city beat and covered breaking news ranging from plane crashes and fires to shootings and stabbings.
 
Alex is a graduate of Kansas State University, where he earned his Bachelor of Science with a Major in Broadcast Journalism and a Minor in Leadership Studies. While at K-State, Alex was involved with Channel 8 News, The Collegian, and The Wildcat 91.9. Alex won First Place in the Kansas Association of Broadcasters Student Awards for Complete Sports Feature and Sportscast, as well as Honorable Mention for Entertainment Programming and DJ Personality. His radio show was also a finalist in the South Central Competition for Audio Talent.
 
Alex recently completed and received a certificate for his participation in Fieldstone Leadership Network’s Course titled “Coaching as a Leadership Tool.” His passion for leadership dates back to his involvement in Student Leadership Institute in high school. He has taken part in numerous leadership projects, most notably a service project that consisted of gathering and manipulating data to figure out better and more efficient ways of advertising for the Flint Hills Discovery Center in Manhattan, Kansas. Alex was born and raised in Kansas City and is a huge Chiefs and Royals fan! There is a good chance you will find him in San Diego wearing either blue, red, or purple!
 
 
<strong>Ways to connect with Alex:</strong>
 
Alex Achten LinkedIn: <a href="https://www.linkedin.com/in/alex-achten-27a9002b/" rel="nofollow">https://www.linkedin.com/in/alex-achten-27a9002b/</a>
Alex Achten Twitter: @Alex_ITRC <a href="https://twitter.com/Alex_ITRC" rel="nofollow">https://twitter.com/Alex_ITRC</a>
Alex Achten Facebook: @Alex-Achten-Identity-Theft-Resource-Center <a href="https://www.facebook.com/people/Alex-Achten-Identity-Theft-Resource-Center" rel="nofollow">https://www.facebook.com/people/Alex-Achten-Identity-Theft-Resource-Center</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, yep, it is Mike Hingson Once again, and welcome to another episode of unstoppable mindset. Today, we get to chat with Alex Achten and Alex and I have had some wonderful discussions ahead of this podcast and just to help you out and get you hungry. Since he spent a lot of his life in Kansas, we talk about ribs and shrimp. And we're now both very hungry, but we are going to resist on the podcast we're going to just chat and not eat in front of all of you. And we we do have the willpower at least for one episode to resist. Alex, welcome to unstoppable mindset.
 
<strong>Alex Achten ** 02:02
Thank you I'm so so happy to be here and appreciate the the invite to be on. And I have to say saying no to ribs as someone from Kansas City that that's just wrong. Like I you know, I should not be saying no to ribs or rib talk or anything barbecue related or shrimp related. But here I am saying let's talk about something more important. So people listening to this against that. You might say Alex, what are you doing? Why are you giving up an opportunity to talk about ribs? But But hey, you know, you mentioned it we talked a lot about in our political.
 
</strong>Michael Hingson ** 02:38
I want to say that we're going to talk about something more important what we're going to talk about something else. But we could always talk about ribs, you know that's
 
<strong>Alex Achten ** 02:44
true. Ribs is an evergreen topic. You can talk about a whenever, wherever,
 
</strong>Michael Hingson ** 02:48
right? And eat them wherever and whenever you can just to say,
 
<strong>Alex Achten ** 02:54
just don't wear a white shirt. Like I'm like, I'm
 
</strong>Michael Hingson ** 02:56
right now. Right? Yeah, we're at least wear a bib. Yes, I've
 
<strong>Alex Achten ** 03:00
been at the minimum. Yeah, federal. Well, I
 
</strong>Michael Hingson ** 03:03
really am glad you're here. We had a fun time when we chatted last time. So why don't we start by maybe you telling me a little bit about you growing up and a younger Alex and all that kind of stuff?
 
<strong>Alex Achten ** 03:15
Yeah, absolutely. So I started I suppose I told you. I grew up in Kansas City. That's where I was born and raised. That's where my roots are. That is, that's where a lot of my family is. And and it's still home. You know, it is absolutely still home at my core. But yeah, that's where it that's where I grew up. I went to Kansas State University. So I am a Wildcat. Through and Through. I graduated there in 2015. I got a Bachelors of Science and I majored in broadcast journalism, and I minored in Leadership Studies and and from there, I went and pursued a TV career. And I went down to Texas, and was a TV reporter and multimedia journalist for about three to three and a half years down at KU Zee TV NewsChannel, six, and had a really good time there did a lot of a lot of interesting, interesting things that you wouldn't get to do it. Many other jobs, covered tons of different stories there. But even after three, three and a half years, I made the decision that I wanted to get into communications and public relations and also wanted to have the opportunity to get closer to home. And as I told you, in the past, my parents actually moved to San Diego in 2011, which is when I went to Kansas State so they had been there for a while I come out here and I knew I loved it. And I knew that ultimately, you know with my brother in Los Angeles as well, you know, it gave me an opportunity to get closer to home. So I went ahead and moved out here and I was able to land a job with the identity that The Resource Center where I'm at now and I've been here for four years working in communications and public relations. I'm our Director of Communications and Media Relations at the identity theft Resource Center now, and it's just really worked out. It's been a it's been a great, a great experience and opportunity for me. So that is kind of be in a nutshell on my background. But again, my roots, my roots are in Kansas. That's there's no doubt about that. But, but you know, you can't be living in America's Finest City there.
 
</strong>Michael Hingson ** 05:33
Well, having lived in Vista for six years, I can very well appreciate what you're saying. And we love the San Diego area. I still think it's the best weather in the country.
 
<strong>Alex Achten ** 05:44
I will not debate you on that. I will not debate you on I was telling I literally like the 10 day forecast for the next 10 days it is sunny and either 7374 75 or 76. That 10 day so yeah, doesn't get much better than that. It does it.
 
</strong>Michael Hingson ** 06:00
Next Friday, I fly to the National Federation of the Blind Convention, which this year is in Houston. Oh, one that's gonna weather Yeah, well be nice and toasty. That'll be nice and toasty there. You're wearing your clothes. Yeah, there is something to be said for air conditioning.
 
<strong>Alex Achten ** 06:22
But I've been down there to the
 
</strong>Michael Hingson ** 06:24
humidity in Houston is no fun either. been there before. That's okay. I can cope. Well. So when you were a news broadcaster, that must have been pretty interesting. Did you find it interesting and fun. And you must have introduced interviewed lots of people like the governor of Texas and people like that. Did you get a chance to talk to people like that?
 
<strong>Alex Achten ** 06:46
Absolutely. I did. I did interview the governor of Texas, Greg Abbott, three or four different times, in my stint there at Channel six. And I actually worked the political beat. So I interviewed a lot of political figures in the state of Texas. So I interviewed Governor Greg Abbott, Lieutenant Governor Dan Patrick. I also interviewed Beto O'Rourke a handful of times when I was there, and then pat Fallon, who is in the he is in the US House. Now. I interviewed him a handful of times, former congressman Mac Thornberry was was one of them. So a lot of a lot of political figures. I interviewed in my time there and I also had the, the city beat so that actual Wichita Falls that he beat. So I've covered all the the government related things going on in the city of Wichita Falls. And, you know, really what was kind of the, the wildcard was was really the breaking news that you've covered. I think, you know, I think every reporter will tell you that's one of the probably one of the most exciting parts of the job is the breaking news that you cover. And unfortunately, you know, not not all breaking news is good news. But as a reporter, you know, that's that's, that's what you go to school for, you know, you go to school for opportunities to be able to tell the public, you know, do your service tell the public what is going on and, and while it is something that you know, a lot of it is stuff you never want to see happen. You want to do to the best your ability, and it is a thrill to be in a situation now it can be a moment, don't get me wrong, it is emotionally draining. It is physically draining, mentally draining, it is draining in every sense of that word, but but your passion, your passion is what drives drives you and I tell everybody you know what my passion and my core is journalist I'm a I'm a I'm a journalist, at my core, even though I work in public relations, and Media Relations and Communications now and I love it. At my core, I'm a journalist and I am telling story. So in Wichita Falls, you know, I was able to, to cover so many stories that impacted my life in so many different ways and stories they'll carry with me forever. And I met people that I will remember and carry with me forever. You know, you talk with so many people every single day. When you when you're doing so many different stories and you hear so many stories from so many different people. It is just a very rewarding job and it can be very exhausting job. So it was it was something that again, I covered everything from you know, amazing story. I covered one guy who had like, multiple heart surgeries, didn't know if he was going to live and then he ended up a few months later being able to come out and ride in the Hunterdon hell bike race, which is a really really popular bike race Wichita County. I got to interview him. That was a great story. I got to do stories like that I got to ride To be 25 Bomber for one particular story, which was something that was actually really near and dear to my heart because my grandma was actually a Rosie the Riveter. So that was really, really cool opportunity for me. But on the flip side of that, you know, I covered a handful of stories and breaking news that didn't end well, that things that you won't forget. And, you know, those are the things that stick with you. But you know, I know, as a reporter, something that I was passionate about was telling these people, some of these people that may have been gone too soon telling their story, and telling their story in a way that that really highlighted them and showed them in the best light possible, so people could really get to know who they were in some of the tragic events that happen. And so that was something I took very seriously. And those are some of the things that I'll definitely remember. So, again, I could go on for days, about everything I got in that, in that in that role. But ultimately, what it just came down to was, it was a position where sustainability, you know, I just didn't think it was something that I could sustain long term going through that, again, that that mental, emotional, psychological, physical strain, needed some better work, some better work life balance, that was something that was really important. And then look, you know, I'm honest with people about it, you know, TV reporters, it's not the biggest salary in the world. It's not a and, you know, you also got to worry about you being able to support yourself financially. So you know, that's another piece of it, too. And again, not that you don't make a livable wage. But that, you know, I know a ton of people who have made the jump to communications PR for that reason, as well. So, but don't get it all.
 
</strong>Michael Hingson ** 11:47
As a speaker. I know that when I go somewhere to speak, from the time the airplane lands until I take off, I have to be on. Oh, yeah. And so I appreciate what you're saying about the whole emotional aspect of it, then sometimes you go on well, I went, I've gone to places where it was very interesting. And certainly the the tenor and tone of people and some of their views. Were not the views that I had. But I can't ever let that get in the way. And I'm there to do something. And I'm there to inspire. And I learn as much as I can about how to inspire every audience when I go. So it is different for different kinds of audiences. And for you, it must have been a challenge. I mean, going from beta O'Rourke to Greg Abbott, talk about two different ends of the spectrum. And that kind of thing has to be a real challenge for you, as a reporter, and if you are working to represent the story and talk to the people, then you have to do it without getting emotionally involved in and letting your biases and show on show and that has to be emotionally draining
 
<strong>Alex Achten ** 13:01
it 100% It absolutely is emotionally draining. I don't think people understand, understand how many aspects of that job, are emotionally draining. And, you know, not just that, but there's, you know, there's a lot of people out there that, that don't love what you do, and that, that you have to deal with when you're on the public as well. And unfortunately, I have stories about things that have happened to me, just trying to do stories and cover stories. And unfortunately, too many reporters do have stories like that. And it just kind of comes with the territory. But you're right, getting back to what you were saying, working that political beat in particular. When you're covering, you know, politicians from these, you know, complete opposite sides of the spectrum. You do, you have to let your biases, you have to leave your rises at the door, and you have to come in and you have to do your job, which is strictly to report, report what this person is saying, and then report what the other person is saying. And then you let the viewer come to the conclusion of whatever conclusion they're going to come to but your job is to report the facts. Your job is not to apply any, you know, any sort of speculation or any sort of any sort of leanings one way or the other. There's just something that you can't do. And I think I always told people that I thought the ultimate compliment was not when a when a when a politician told me that I did a good story. It was when they told me that I did a fair story, that that was what I really took as the ultimate cost. Because if I did a fair story, it meant they respected what I did, but you know, understood that, you know, I was tough, you know, and but I was but I wasn't disrespectful. You know, I did, I did my job. And so that was really kind of what I strive for in that in that position. So that was one piece that was really important. And then as you mentioned when you're getting a lot of these other stories that are emotional like Again, you know, I, you know, one story, did a touched on a girl who unfortunately was murdered walking home from school and her friend was with her and shot as well. And that was a story that really captivated kind of the way it happened really captivated the entire community. And it was really hard to leave your emotions out, you know, at the door on this particular piece, he was only 14 years old. It was a really sad backstory to it. And I was reported it was live on the scene, I was the reporter that was at her memorial, and I was the reporter that was speaking with her family, and that was just super emotionally draining. And there's multiple times stories like this, where you're trying to talk about someone's life. And you're also trying to report about the breaking news that might be happening, and maybe also about that trial, you know, I was part of the trial coverage do? How do you leave your emotions out of that when there's so much heavy emotion in it. But you have to find a way to leave it at the door. And that is really difficult to do, and it takes a toll on you. But you have to do it to be able to do the job to the best of your ability
 
</strong>Michael Hingson ** 16:07
I listened to from a standpoint of collecting old radio shows some interesting news reports through the years, I think the probably one of the most dramatic ones is when the Hindenburg exploded, and there was one reporter on the scene everybody else had left because it was late coming in. And he was there reported the whole thing herb Morrison did and did an incredible job. Although his emotions came through some there was no way not to. But yeah, but the point is that he was able to report the whole thing. And even through the emotion, he reported everything. I've heard reports, because I was alive then about JFK getting shot. And I heard the Columbia challenger or the Columbia space shuttle thing. And, you know, other things. What amazes me today is how many people when we see some reporters reporting on stories, and clearly being very bias and not just reporting, which we see a lot, and to all too many people won't hold them accountable and say that's not your job, your job is to report the news. And it's really scary. And so unfortunate that we see all too often today where people don't leave their biases at the door. And they portray things as facts that aren't. And that's too that's too bad too, because that gives the whole industry a very bad name.
 
<strong>Alex Achten ** 17:43
Exactly. You nailed it right there. At the end, it gives the industry a bad name. And it really damages the credibility of good reporters and a majority. And we say this best so many different fields of work, but you know, there's always a few bad apples that seemed it can ruin it for everybody. And in the news, everybody sees what to do. So if those few bad apples are going to be directly seen what what they're doing, and I used to tell some of the new reporters that came in, that I would train, you know, don't you know, don't take, you can't take some of this, you know, stuff that you're going to hear some stuff you're going to encounter, you can't take it too hard. You can't take it too personal. Yeah. And you can't you have to let it go if you have a bad day, because the reality of the fact, you know, the reality is, when you have a bad day, unfortunately, everybody's gonna see it, because you're on TV every day. And, you know, people aren't gonna see my bad days. Now, you know, when I'm when I'm working at the CRC, but they did when I was on TV, and there was no way to get around that and it's in the public eye. But you have to find a way to let that go. Getting to these kind of these bad apples that really kind of paint media in a bad light. It's the same thing, you know, they're being seen. And then, you know, people think, well, that's what all journalists and all media are like, and I think that's what's most disappointing to me is that there are so many good journalists out there, and they get overshadowed by some bad apples that ruin it. And I'm very clear with people that, you know, those that are inserting their opinions into things. That's not news. I mean, that that is entertainment programs and entertainment. Right? That is entertainment, that is not news. Entertainment, but no, I agree. And I've had people come up to me and say, you know, well, you know, I don't watch the news because of this person. And I think that's not like I don't even consider that a news program, whatever. They whatever. They came to me, and I'll tell them, you know, some of some of the some of the places that I think do have good news, but again, I you know, I got to know a ton of reporters when I worked in the industry. I know a ton now for my current role and working in media relations. And again, there's just so many good reporters out there. Air. And you know, I will say that the line, it's thinner now than it's been in a long time with within certain opinion in the news. And that is kind of a, you know, scary thing a little bit. But, you know, when you, you know, they teach you these things in school, how to handle these situations, and there's a lot of really good reporters who do good work. And it's hard work work that requires tons of research and education, and being able to be impartial and ask good questions. And not even just that, you have to, after you ask the question, do you have to tell the story and you have to be a good storyteller. There's so many pieces of that. And there's so many good reporters that doing that, and getting messages out that needed need to get out there. But unfortunately, not enough people. Read the news, watch the news, hear the news, because they just associate some of those bad apples in the opinion with it. So it's disappointing to hear kind of that misconception. And again, I, as a former reporter, I will obviously stand up for many reporters, and believing that it is it is still a good industry. But I will admit at the same time that there are some some some bad apples out there. But I definitely encourage people to if you hear opinion, you see opinion, there is a differentiator between what I would consider news and entertainment program. Yeah,
 
</strong>Michael Hingson ** 21:22
yeah. Well, for me, I was so impressed, watching a lot of the news once I got home on September 11, having gotten on at the tower and all that, but people like Aaron Brown on CNN, who all day stayed and covered it. Of course, they were across the river. I think he was in New Jersey, I believe, but he, he did the reporting for hours and hours. And I finally got to meet him. And just anyone who could do that, and Peter Jennings did the same thing on ABC, and just being able to do that. And I think with Peter Jennings Finally, there was some emotion, but but still ropey, how can there not be on the next Monday? Dan, rather, was interviewed on Letterman, and and he broke up on the Letterman Show. And yeah, how could you not and why shouldn't you? Yeah, because you're doing Yeah, they're human, they should you be able to react?
 
<strong>Alex Achten ** 22:26
Exactly. I, you know, I, I, I haven't met a reporter that hasn't had a broker who has not had a breakdown, I'll be honest and honest, I, every single reporter that I've worked with had a breakdown at one point or another, I've had breakdowns before as a reporter. It's going to happen, it comes with the territory. And when you're covering something like, like, September 11, I can't even imagine how difficult that had to be. And again, you're only human, you only can take so much. And, and that that is just a incredibly tough job to do. But I'm glad that you mentioned that is because that's that's a great example, and a perfect example. But you know, I think that you mentioned in there human. I mean, I think that that is kind of when I would remind people of you know, these reports are human. And, you know, they they're out here trying to do the best job that they can. Yeah, sure, there are again, there are some bad apples out there. And they're gonna, you know, you know, you need to be able to decipher news from non news. That's deaf, right thing. But But I again, I think that there's just a lot of lack of respect for for some media out there. And I don't think people understand how hard they work and what they go through. And so, you know, hopefully, that's something that, you know, I've been an advocate, again, that a lot for a long time, I'll continue to advocate for that. Because it's like I said, I'm a journalist at my core. Those are my people always advocate for them. But, but just again, you know, you're human, you will and go through so much. And I can't even imagine what it was like this 911 coverage, but I will say I have watched, I have gone back again, news junkie, I've just pronounced surprised anybody. I've gone back and watched to the coverage, one of the coverage from September 11. And it was, it was some very, very good coverage that day.
 
</strong>Michael Hingson ** 24:14
There was some some really good coverage that day. And it was very amazing that people held it together as much as they did. And it's a testimony to them and to their character that they did and they didn't go off and try to go off on deal with diatribes and lecturing people and so on but reported the business which is what they should have done.
 
<strong>Alex Achten ** 24:34
Exactly. And I'll say just one thing with that, too, that's so hard because you don't know they didn't know initially what was going on? No, and you have to have essentially wall to wall coverage of what's going on and you have to fill that time was something so you have to fill it and it's hard not to go to those places on well, they could have been this or it could have been that right it's that is that is so hard when you don't have a script, there's there's not a playbook for that. There's not there's not a playbook for that. That is so hard. You're going wall to wall all day long covering this event where you're learning what's going on. But you don't fully know, I mean that there's no job more difficult.
 
</strong>Michael Hingson ** 25:13
And one of the things that I realized pretty early on, and I'm not sure it was said, as much as it should have been, is that this was not an attack by Islam, this was attacked by a fringe group that wanted to have their way. But that's not the representation of the Muslim church. Yeah. And and I think that not nearly enough people understood that. And again, it's all too often that we, as the public haven't learned to step back and truly analyze, we listen, and we hear somebody, Oh, I agree with that. And then we just go on, and we don't analyze for ourselves. And we really need to do that. I'm not a great fan of Fox, but I watch Fox to hear what they say, as long as I can, can take it, and then I will go back and listen to other news, but I do like to watch a variety of different kinds of newscasts. And I could also go off and say things like, watching the BBC, or news from Europe and so on is really fascinating, because the way they report a lot of stuff is totally different, compelling way we do it here. And there's a lot of value in what they do.
 
<strong>Alex Achten ** 26:29
Oh, yeah, absolutely. Did you write I would encourage someone go go watch a BBC broadcast and see what the way that it did. It is much different than the way than the way and that's not a bad thing. No, no, not a bad thing at all. And, but But I will say, you know, you're right. I think that it is important for people to again, be able to watch different different news outlets and be able to get news from different places. And because, you know, again, I just think it's good to be hearing what everybody's saying and thinking and then I think if you can come to more of an educated opinion, on whatever it is that that that's going on. But if you're only watching the news that plays into the narrative that you want to believe I mean, how much are you really, you know, learning or to the flip side of that, if you're only watching news that goes against what you believe in, they're there to just, you know, mock what they're saying, again, I'll say the same thing. What are you what are you really gaining from that? I my default is always tell people that I go back to you know, I like to watch. You know, I like to watch a galley i I'm, I worked at CBS affiliate, I think CBS news is, is pretty good. I work with the investigate TV team, for television a lot. I actually used to be in a great, great TV employee. But I think investigate TV has an has an incredible team of people there. And I think that NBC is not not MSNBC, just NBC MVCs investigative team is tremendous. I think that there's some tremendous reporters on their investigative team. So again, I think it's about you know, figuring out being able to sift out you know, who's, you know, who's going to really tell this, you know, who tells stories from an impartial standpoint,
 
</strong>Michael Hingson ** 28:28
given my age. I'm a relative late comer to 60 minutes. I love watching 60 minutes, but I had a radio program on our college radio station K UCI at 9.9 on your dial on every Sunday night, I played old radio shows for three hours. And I learned along the way when somebody called from the Orange County Jail in California, that half the people in the jail wanted to listen to our show on Sunday nights and roughly half of the people wanted to listen and watch 60 minutes. And ultimately we beat out Wallace so I'm really glad that we'd be Wow, look at that. And you know, of course what I say to everybody is that Wallace was really just kind of a guy with criminal tendencies if you listen to him when he did old radio shows. What did he announce the Green Hornet What's that all about? Crime and Sky King you know, what's that all about crime? So we know what we don't what kind of mic well, it says I never got to meet him and say that a person who would have been great to do
 
<strong>Alex Achten ** 29:29
Mike Well, that is true. But it was it
 
</strong>Michael Hingson ** 29:33
was really funny that we we we beat out 60 minutes and so they wanted more entertainment the news that's okay.
 
<strong>Alex Achten ** 29:40
Hey, you know what? There's so many there's so many things that are coming into my mind right now but it's it's what was it I you know, if it bleeds it leads like that was one that I remember being like a really popular saying yeah, and then there I there was another one that rhymed at sales, and I'm pretty sure I'm forgetting what it was but but You're right. I mean, you know a lot of these news producers, I mean, they're stalking their shows know what what people are gonna be most interested in here and are seeing at the beginning of a show.
 
</strong>Michael Hingson ** 30:09
My favorite, my favorite 60 minutes is still the one where Morley Safer interviewed Miss Piggy. And she had him on the ropes. It was so funny. I'd love to get a copy of that. She kept calling him Morty and all sorts of stuff that is still my favorite 60 minutes episode.
 
<strong>Alex Achten ** 30:29
Well, I'll say this. I do like some good news mixed in with that. Yeah. I hear people talk about you know, I hate how much bad news is the beginning. And I get it why people say that. I also understand why is it the beginning of shows and why it's so prevalent, but I think it is important to sprinkle some things in. And yeah, I watched CBS Sunday Morning, every morning because I love their feature stories. And I at the station that I worked at, we had a good news segment at the end of every show. So I'm sure it's something that we that we'd like to mix in, I think it's important to be able to get that in. So again, you know, you have to hear the people and there's a lot of people want some more good
 
</strong>Michael Hingson ** 31:05
news. Yeah. And sometimes I don't think we get as much of it as we could, and probably should. There's so much bad stuff. And that's what seems to get a lot of the headlines, I understand it. But and the other part of it is there always seems to be something that is dramatic enough that we do have to get those headlines. So you know, that's the other part about it. We there's there's hardly a slow news day anymore. No, no. Which is, which is too bad. Well, you know, but we cope. So how did you then I understand why you decided that you wanted to leave actually doing real reporting? How did you end up at the identity theft Resource Center?
 
<strong>Alex Achten ** 31:47
Yeah, well, you know, getting back to, you know, you count what I said a little bit earlier in the podcast, you know, it was kind of a situation where, you know, okay, and do you want to sign on it, you know, sign a contract with your, you know, with your current employer and, you know, stay longer? Do you want to look to go to a new station and a bigger market? You know, what do you want to do, and I was kind of at the crossroads, they were, you know, it was time to make a decision one way or the other. And I've been mulling it over for a while, you know, again, I was like, This is not something that's not sustainable. It's really a stressful job. I love what I'm doing. But it's super stressful. And, you know, again, I wanted a little bit of more financial stability, my life, I wanted a little more work life balance, and I wanted to be ultimately be, you know, a little bit closer to family. That was something that would that I wanted as well. So I moved to San Diego, and said, You know what, I'm going to go after this communications thing and see what happens. So I came out to San Diego, I got involved in prsa, which is the Public Relations Society of America, the San Diego chapter in particular, and took part in a mentorship program actually, there. And that was an amazing experience, I was able to work with somebody who at the time was with VA II, out here in San Diego. And they helped me with with a ton, you know, with prep on the industry, interview PrEP. PrEP on the resume, refining the resume. And they really helped me with a lot of that. And I'll say this is a very common jump. And I don't know how many of you will know this very common jump for people and news to jump to communications and PR, I would say, I mean, I don't know if 50% of the people who work in PR are former news people but it, it feels like it well, I'm meeting with them all the time. And it feels like half the time they're like, Yeah, I used to be a reporter as well or used to work in the news as well. And I have a ton of friends that have made the jump since me even from news to PR. So it's a really, really common jump. There's a lot of parallels there. But I ended up you know, the mentorship program was great, it helped me learn a lot. And then I landed a position with the identity theft Resource Center is a communication specialist with a focus on PR. And after about a year, a little over a year, year and a half, I got a promotion to earn an own media specialist. So it was more really focused on media relations. In particular, which is more what I wanted to do. And then from there, I got a promotion to head of earned and owned media relations, which really kind of allowed me to kind of begin to run the show on that side of things. And then the way things ended up shaking out I got another promotion to Director of Communications and Media Relations. So now I'm running an overseeing the communications team for the identity theft Resource Center. And it is a position that that I Love, you know, I love the company, I love the people that I work with. And I love that, you know, I have an executive that we have an executive team there that is so supportive of me and supportive of the work that I do, and they give me the freedom to go out and, and do what I think needs to be done to put the ITRC in the best light publicly, to get us media coverage, to execute successful communications campaigns. And it is something that I really do enjoy, we got a great team. I'm in a managerial role now, which is something that that I said I would never do. I was like, I'll never I'm never I'm never gonna be be a manager, I'm never going to manage people. That's not something I'm going to do. Here I am 31. And now I'm a director, so, so much for that. But, but that's what I said, But you know, I really do enjoy it. I better work life balance. Closer my parents, I get to see them more often. And I've built a community of friends out here that that I really enjoy. And, again, you can't beat San Diego, but but I really I really do. I really do love it. And I think what is something that has really helped me is being a former reporter. Being able to speak with people who work in the media, I feel like it's so much easier for me to speak with them. And so yours didn't say easier. But it's so easy for me to speak with them. Because I feel like I know how to talk to them. How would I know? How to myself back when I was sitting at my news desk? What would I tell? What would I tell Alex like, that's what I think when I'm when I'm writing a press release, or I'm right, you know, I'm I'm personally pitching somebody, or if I'm about to send out a media alert, you know what, what I want to hear and then I think of it just about how people will have it I want people to communicate with me, so much of it is about building relationships. And I put a ton of stock and building relationships with with these people in the media, and it goes beyond just hey, I've got a story for you, or, Hey, I'll scratch your back here, if you scratch our back there, you know, it goes further than that. It's about you know, taking genuine interest in these people. Because again, you know, these amateurs, good journalists, I mean, they're good people, and being able to build those relationships with them. And getting to know them is something that I think is really important. And when I was a reporter, it was the same, you know, I kind of had the same approach, I wanted to get to know the PR people that I was working with, and I took a lot of stock and building those relationships. So I that's something that's really important to me, kind of with where I'm at right now with the with the communications team, at the ITRC is our executive team knows that media relations and public relations is really kind of my my bread and butter. So they let me really stay in the weeds and kind of do all of that. But, but I delegate for the most part, a good chunk of the the other stuff that we do marketing stuff, project management stuff, I'll delegate that to other to other people on the team. But, but I really do stay in the weeds with the media relations stuff, because I love it, I mean that I really am passionate about that. And I love to see the ITRC highlighted on these programs. And and now that I've worked in a space for four years, I didn't I am really passionate about helping these victims because I see the the way that these victims of identity crimes are impacted. And I always I you know, one of the things I wanted to do, and I moved into communications, I wanted to take take a role, where I felt like I would make a difference. You know, I didn't want to take a role to take a role, you know, I wanted to take a role or I could make a difference. And I feel like you know, being able to get media coverage of the ITRC and our services and our reports and our data and all this stuff in return helps get more, you know, help to these victims who need it again, whether or not that means it leads to more government assistance, government programs, whether it means that they find the ITRC and we're able to help them whatever it might be they know that's something that I'm that I'm definitely passionate about. So it has been it has been a great four years working with the communications team at the ICRC
 
</strong>Michael Hingson ** 39:23
well tell me a little bit more about what the ITRC is what it does and and all that kind of stuff. Yeah, the
 
<strong>Alex Achten ** 39:29
I didn't have resource center there. It's a national nonprofit. And it really is and I won't sit here and you know, read off I'm not gonna I won't go into Mr. PR and read off the mission statement and do all that. I'll say the thought of that. But I but I will say it's a national nonprofit that works in the in the identity crime space. The only national nonprofit that has free remediation services for for victims of victims can call us or live chat with us for free and we can help I help them with their identity crime case. Or we can help. Even if you're not a, you know, a victim of identity theft, you know, you can always message us if you have a question or you know, something that's preventative, you can message us about anything. And we are advisors will, will work with people on whatever the issue is toll free. And it's not like you just call one time or message one time, and then we're like, well, there's a fee, the second or third time No, it's, you know, you can, however, many times you need to reach out to us however long you need to talk to us, we'll do it, we'll do it. And that is something that we do. And we also work with, we also work a lot in the research side of things, we do a lot of research. When it comes to identity crimes, right now we're doing a lot of research in the identity crime landscape, in particular in the black communities, and how they're impacted by any crime. So that's something that we're working on right now. We track data breaches, and we report our findings and our trends and what they mean and, and we do things to try to see, you know, try to get additional support for victims. So you know, we'll work we'll work with the, with other organizations, and you know, the government, we have a lot of federal federal grants, and we'll we'll work to try to get more resources for victims add that as part of it as well. And then, you know, we obviously provide education, we'll provide education to businesses, and things of that nature. So there's a lot of different things that we do. But ultimately, you know, the goal is to, is to help reduce identity crime, and, and really to be able to educate people on what's going on in cybersecurity,
 
</strong>Michael Hingson ** 41:36
privacy. So somebody, so somebody calls and says, you know, my identity has been stolen, I've had 10,000 or $50,000, in lost credit card charges, and so on. How do you guys help? What is it that the senator does?
 
<strong>Alex Achten ** 41:51
Yeah, so the senator, what we do is we ultimately can help somebody create a resolution plan with, okay, you know, here's what you need to do next. In regards to steps, who, here's who you need to call, here's what you need to tell them. Here's what you need to get from them. And then here's the steps that you need to take to protect yourself. So we're not there actually doing all of these things for the victims, but we are there to help provide them a resolution plan. And to really guide them through this process that is so tricky, and so difficult, especially people are so vulnerable at those moments. And it's hard. I mean, look, I mean, I mean, a lot of us are the victims of identity crimes, and we know how it can play on your emotions. And you may not be thinking in your proper state of mind at that time, you know, well, we can we can help you in that moment. Walk you walk you through that process, and make sure that you're able to take the appropriate steps to keep yourself as as safe as possible. So that's really, really our role in that. And again, you know, we're there to always provide support.
 
</strong>Michael Hingson ** 42:58
One of the things that we did I have a niece who had she and her family had their identity stolen, gosh, it's gotta be close to 10 years now. And one of the things that we did was we signed up with LifeLock obviously gives some protection and so on. But that's a different kind of an entity that does sort of different things than what you do, right.
 
<strong>Alex Achten ** 43:24
Yeah, yeah, exactly. You're You're right that there, that's more identity theft, protection. Talking about that, and look, you know, I Norton, Norton LifeLock is one of our is one of our supporters. So we work with them on certain things, but But you're right, that that is that is more service based. And we, you know, we're really, we're really not service based, you know, we're just some things in the works that that will roll out at a later time, but, but we're really not.
 
</strong>Michael Hingson ** 43:54
You help people and you help give people perspective and you help give guidance in some way.
 
<strong>Alex Achten ** 43:59
Exactly. We're there to provide guidance for people that help help victims and, and be able to help businesses and and again, get and do the research and figure out what's going on what are the trends and that really could help guide us and what needs to be done next in the space to to help reduce the number of data breaches or identity crimes or whatever it may be. And so again, there's so many layers to what we do, but at the core, again, it comes back to the victims and being able to help those help those victims and provide them the best resources that we can.
 
</strong>Michael Hingson ** 44:38
And really, again, help them get back to having some perspective because you are in a very traumatized situation when you discover something like this has happened. And sample. Generally, it's like being a reporter. They don't know how to step back like most reporters can do and you're probably in theory, a little bit better position. Shouldn't if identity were to be stolen from you, because you can learn to step back, but I'll bet even then you are going to have to deal with it with the emotions. And so it's a challenge for you to.
 
<strong>Alex Achten ** 45:09
I'm glad you brought that up. Because recently that did happen to be where I was targeted, I won't get into the details of it, but I was targeted with with a particular scam, and even knowing exactly what scam there, I could I could have told you the name of the scam, I could have told you what exactly their tactics were, I could have told you everything. But when you hear it, it's still scary. And it still can, you know, make you paranoid, and you can freeze and you know, I froze for a brief, you know, brief minute in that situation. And again, that's with a background is being a reporter and working in this space and all these different things and knowing what scams are talking about and knowing that they're they're literally following a playbook knowing all this, it's still hard for me to pull myself back. So I can't even imagine someone who may not have that type of knowledge. And you know, it can there's so many identity criminals out there. And it's really, it can just be really difficult. And I think the emotional impacts is again, you know, people talk about identity crimes and financial losses. And yeah, you know, financial losses are really, really sad seeing some of them. But I think one of the things that people don't talk about enough as the the emotional impacts of those crying, we ever we do a report that's strictly on that, because it's such a such an important piece. But, um, but it's just, you know, that's something that I don't think people think about is just that, you know, yeah, physical physical abuse, you can see, right, you can you can see the marks from the emotional abuse, you can't, you can't see it. And so, you know, it's harder sometimes to to get people to take it seriously, they can't actually see the, you know, the physical marks of what you've gone through, you know, because it's something that's emotional.
 
</strong>Michael Hingson ** 47:05
One of the challenges that happened with my niece was, for a while even law enforcement was not convinced that she wasn't doing this to herself, or perpetrating and in some way, and she said, look, here's all the evidence, and it was still hard for people to accept that this really occurred, which is so unfortunate
 
<strong>Alex Achten ** 47:29
why and unfortunately, it's not surprising. Yeah, I've heard that story so many times, too. And the crazy thing is, I've had, again, working in media relations. I've had reporters who I'll work with who work, maybe a cybersecurity beat, or a consumer reporter beat reach out to me and say, Oh, my gosh, I'm a victim. Can I talk with one of your advisors like that? Or, you know, this horrible thing is happening to me, I need your help. That is absolutely, I've had a handful reach out like that. It is just so hard to to escape it. I really, really is. And I tell people I said I think this just made me a little more of a cynic now because I feel like I'm questioning everything. My mom will it's funny. I'll use this example. She so I'm still on my parents family plan for our phone because we're all on the family plan together. But my brother and I, we have to pay right? You know, so yeah, Your Honor family pay up you have to pay. So we Venmo my mom every month she'll sit she'll send us like the transaction saying this is how much you owe. And you know, we'll we'll pay through Venmo I am such a cynic. Now that I text my mom every time even though I know it's coming. And it says it says the amount it says it's from her it says what it's for, but I'll still text her and say did you just spend money for this this much money for the phone bill? Then yeah, she'll say yep. And I'll be I'll go, Okay, I'll pay it now. I mean, that is like, that is where my brain is, because of where I work, but, but they're just they're just, you know, there's so many, again, identity criminals out there and, and you have to you have to keep an eye on them. But the good news is, the good news is there are things you can do to protect yourself. And that's the great thing. And, you know, again, we're about education. So you know, we'll try to educate people the best we can, so they can be as safe as possible. So hopefully they don't fall victim.
 
</strong>Michael Hingson ** 49:17
Yeah, and it is it is so easy. I've seen some really good email scams that I almost fell for until I really looked carefully at where the mail came from and all the stuff in the header. I went Wait a minute and chose correctly I know not to do anything with it, but you've got to watch 24 hours a day. Because it is so scary that they're they're getting so clever about what they do much less all the robo calls on the scams that come from that
 
<strong>Alex Achten ** 49:53
100% and and you know, again, this gets back to BBA probably being a little bit of a cynic, but this is this is it definitely something that we put in all of our content. We always tell people, if you get a message or someone you're not expecting, don't respond to it, you know, reach out directly to the person they claimed to be, or the sword, you know, the company they claimed to be from and say, did you send this? And if they did, then you're going to respond? And if they didn't, you know, that it's a scam? And, and again, it's crazy that it's like, oh, I have to I really have to, like, go to the source every time I receive a message where Yep, for somebody I didn't, didn't expect. And I'm gonna say, Yeah, I mean, that that would be my that would be what I would encourage you to do.
 
</strong>Michael Hingson ** 50:32
I do it from people where I'm expecting a message. And this is this comes through. And I haven't had a problem that is I haven't, like you with Venmo haven't had one where it wasn't true. But I still check. Because I've seen some really good texts, too. I got a message about a month ago, from Walmart. And it said that there was a charge for $124 or $184, or something like that. And I forget what it wanted me to do to verify it or whatever. But Amelia, I'm going, Wait a minute. First of all, I didn't spend any money at Walmart. Yeah, of course, the scammer wouldn't know that. But you know, I wasn't even going to respond to the message because of that kind of thing. I didn't expect it. It couldn't have possibly been true. But unfortunately, things happen. I've done credit card charges somewhere, like buying gas. And a day or so later, suddenly, the bank calls and said, we've got these other charges that we don't know about how in the heck, they got the credit card. Info. I mean, this is a long time ago. So I don't think that they even had the ways of sticking the credit card tracker inside of the reader. But nevertheless, somehow people got charged information and used it. And you got to watch everything that goes on. You've got to monitor it all.
 
<strong>Alex Achten ** 52:01
Yeah, it's a scary world. It's a scary world. And unfortunately, people are going to continue to try to find ways to to get Yeah,
 
</strong>Michael Hingson ** 52:08
yeah, it is. It is really too bad. Well, what are some things that you would advise people to do to protect themselves?
 
<strong>Alex Achten ** 52:19
I, you know, yeah.
 
</strong>Michael Hingson ** 52:21
Obviously, one is, is what we just talked about, what kinds of things would you advise people?
 
<strong>Alex Achten ** 52:27
Yeah, you know, I'll go back to our default messaging that we have at the ITRC, which really is gets back to kind of what we would call I know, we, you know, preventative tips, some of you could call it cyber hygiene. But really, it gets back down to not over sharing information. I think that's yeah, that's one we always talk about, you know, not over sharing personal information, using unique passwords on all your accounts. So essentially, using a different password on every account, in particular passphrase is that's actually something that's more effective passphrase is that we say, are usually at least 12 characters long. So some sort of saying that you'll remember. So that way, if somebody may get into one account, they won't get into all your accounts. So that's, that's one of the common ones we give. And then we always encourage people to use multi factor authentication with an app if possible, because text messages can get spoofed. But But user acquisition is an added layer of security that people have to go through to get into an account. So if you have that, that's just going to, you know, make it make your accounts that much safer. So those are some of the basics. And we always tell people freeze their credit, if you there's no reason for your, you know, if you don't have, you know, a loan out or anything like that, you know, we always tell people that or I shouldn't say tell we don't tell people anything, we encourage people to freeze your credit, if it's something that they may not need at that time, because, again, you know, a criminal can't access credit that's frozen. So that what does that mean, exactly? Here? You know, I have to be 100% honest, it's hard for me to get into the specifics, because I tell people all the time, I'm not going to act like I'm an expert in identity theft.
 
</strong>Michael Hingson ** 54:10
But if you talk about freezing freezing credit, what does that mean?
 
<strong>Alex Achten ** 54:14
Yeah, so freezing credit, essentially, that means that you can't have your credit taken by somebody else. I mean, that that you can do there's you can get your credit frozen by the credit reporting agencies. And essentially, they can't, uh, you know, they can't happen to that they can't get that credit and use it against you and commit identity crimes. That is because that's again, you can there's credit monitoring, right that we were you can monitor your credit, but it's just, you know, it's something that we always tell people it's not necessarily as effective because you can monitor it but once something happens to us, something happened to it. If your credit if your credit is frozen, you know, nothing. Again, nothing can happen to it because it is frozen, and then you can unfreeze it. We especially tell people who have who have children to freeze their credit, reduces child identity theft, because a child's not going to be using their credit, no, that's not you, they don't, they're not going to have their child's not going to go get an apartment tomorrow, you know, go buy a car and get a loan. That's not something that's going to happen. So that's something that we encourage, too. But, but yeah, so that's just a good universal tip. But again, you just take those tips, typically, it it does indeed, help bring someone
 
</strong>Michael Hingson ** 55:25
at risk. If someone freezes their credit, does that mean then that nothing can be charged, or you have to verify it before a charge can be made?
 
<strong>Alex Achten ** 55:33
Well, essentially, freezing the credit. So do that you can't do again, like if you've got a loan out or something like that, that's not something that you can that you can do, I that more really applies to and again, I won't get too too much in the weeds, you don't want to act like I'm the expert on it. But, um, but that is something that it can't be you, right? You can't like if your credit is frozen, you can't necessarily use that if you need to use it for something you will have to go thaw that credit or unfreeze it. And then you can use that credit again, if you want again, you go in, I'm ready to go buy a car, you know, how to get a loan? Well, you can unfreeze that credit, and then you can use it for for that purpose.
 
</strong>Michael Hingson ** 56:13
Freeze credit again, so that nothing else can be done.
 
<strong>Alex Achten ** 56:16
Exactly that you can think of when you're when you're not using it again. So that is it. And I think there's a misconception people think if I freeze it, I can't unfreeze it when you can't, I
 
</strong>Michael Hingson ** 56:23
am That was why I was asking. Well, you minored in Leadership Studies and you just got a certificate. Tell us about that?
 
<strong>Alex Achten ** 56:32
Yes, I did. So I am a Leadership Studies minor. And you know, my passion for leadership studies, actually, I think came in high school, where I was involved in the Student Leadership Institute at Kansas Christian, where I, where I graduated high school. And I actually got a scholarship to leadership, the School of Leadership Studies at Kent State. And so, you know, I was I can't, you know, this is this is interesting. And let me let me, you know, obviously, what this is about, and I got into it, and, you know, I was captivated. I was captivated immediately, in my introduction class. And, and we learned about so many different things. So many different leadership styles, you know, culture and context, adaptive leadership, a bunch of different types of leadership practices that can be implemented. And by the way, people, people think about leadership, and they think, oh, you know, that just means you're a good leader here. You're a good leader there. But there are so many, I mean, there's so much, there's so much leaders that people don't understand. But it really hooked me and, and I learned a ton about being a good leader, being an effective leader. And our, our mission statement, which is something that I really believed was becoming, I'm gonna blank on it now that I'm on the spot, but it was becoming more it was becoming. I see I rattle off time all i rattle it off all the time. And now I'm on here, and I'm freezing when I'm trying to think of it, but the crux of it is to become knowledgeable, ethical, caring, inclusive leaders for a diverse and changing world. knowledgeable and knowledgeable, ethical, knowledgeable, ethical, caring, inclusive. I'm missing one, I'm missing one or two. But everywhere people get the point of that. So the cool, knowledgeable, ethical, caring, caring giver, yes. And in inclusive. Yeah, exactly. Because you haven't. And I think it is something that is really, really true. Because, you know, the world is constantly changing. And to be a good leader, you have to be able to evolve and adapt with what is changing in the world. And so it's something that has been really helpful to me, I've been able to apply it to my jobs, I was able to, again, apply a lot of that a lot of those things as a reporter. And then in the role now I'm able to apply it as a manager as a director as a leader. And you mentioned that I just got done. Taking a about a four month course, that on coaching, coaching as a leadership tool, and it was through the fieldstone fields Student Leadership Network, in San Diego, through the Nonprofit Leadership Alliance. And it was really, really a beneficial course and it really kind of reinforced kind of reinforced a lot of the things that I really tried to implement, which is the first thing you have to do as a leader is you have to look at yourself and who like who are you what are your values, what do you stand for, and we talk about being like the self aware leader, you know, you have to be a self aware of the type of leader that you are. Once you're aware of that then you can dive into you know, the other aspects of being able to be a good coach. And, you know, we talk about one thing we talked about a lot was was, was these different models that you can use, and one is the is the GROW Model, which can apply to many different leadership, leadership situations where you're able to kind of objectively look at these situations and say, you know, what's the goal, you know, what are some realistic opportunities here. And, you know, what's next, and when, and, and it's really, really an impactful model, that that you can apply. So I, that was a very, very helpful course and being able to look at that, you know, being able to be a good leader includes so many things, and you have to be authentic, you have to be empathetic, you have to be able to practice a bunch of different things, a couple things that we talked about in this course, was the ability of being silent, and being able to, you know, be comfortable with silence, and it's not again, it's something that sounds really silly, but it's, it's so important. And, and so this is all stuff that again, I'm really passionate about, I think it's something that that makes, you know, good leaders are just so important, I think in the world. And I, I'm fortunate that I've got a good supporting system, or a good support system, I should say, in regards to my personal development, outside of me, outside of the ITRC, inside the ITRC. And again, I think it makes it, I think it makes me better at my job, being able to be a good leader, and it's something that you can apply in all aspects of your life. So it was a really impactful, impactful course. And you know, I just look forward to being able to continue to apply the things that I learned towards the job that I have now towards the relationships that I may have in my life with my family, or my friends, or maybe my next job with the you know, if that ends up coming down the road, I mean, whatever it might be. So just incredibly beneficial. And I'm definitely passionate about,
 
</strong>Michael Hingson ** 1:02:11
Well, the thing that you said that really strikes a chord with me is the whole concept of being silent. Too often people think, well, if I'm a good leader, I gotta be telling everybody what to do, I've got to be the guy in charge. And I suppose, have submitted for years, that the best leaders are the ones who, among other things, know when to let other people's talents take the lead. And they need to be silent and learn to observe. And all too often we just don't, we don't observe, we don't really learn about the people who we're supposed to be leading. And when we really do that, it's it's amazing what we learn, then it's amazing what we can then put into practice, it also comes down to us having the confidence to do that rather than the arrogance just to, to preach and boss around.
 
<strong>Alex Achten ** 1:03:07
You're right. And, you know, being silent. First off, it's uncomfortable, I highly admitted it is an uncomfortable thing, being silent, and you know, not just talking to talk or filling time to fill time. Like that's not something you you should necessarily do. And again, as a reporter, this was a very important strategy and tactic because you would get some of your best sound after a long pause. Because the person is thinking about what they want to say. And they're pulling from some emotion and their response. And the last thing you want to do is cut that off. Yep, and not get that sound. So you let that sound. So it may be awkward, but you let it sit, because you're usually going to get your best sound bite after that. So that was like, that was the first thing. But the same thing applies to leading a team and leading people. If you have to give, you have to allow people the chance to, to think and the chance to brainstorm and give them the space that they need to do that. And if you're cutting them off, then that can that can restrict that they may come up with their best idea coming off of that silent pause. And that is something that's really, really important. And you mentioned, there's really kind of this authoritative structure kind of the leadership where or kind of like a dictatorship where you know, I'm going to tell you what to do, and you're going to do this and you're going to do it that and do it this way and do it that way. But you know, kind of using the coaching, the coaching model, you know, that has a lot a lot more of it is around being able to allow them to come up with the answers and how you how do you best allow other people to come up with those answers on their own? which is just going to make them more confident in themselves, and is going to make them feel more valued. And that's something that is really, really important. And they're gonna grow, it's better for their growth and in return, that's gonna be better for the organization's growth, you know, as well or better for the organization in that case. So that is something that I think is really, really important. Being able to be silent, allow them the chance to the chance to think had the chance to have that space, and being able to be a coach and kind of, you know, not, you know, telling them what to do, but rather allowing them to come up with the responses on their own. Because I think that that is just a more effective style. That's just personally what I what I think and, and then you know, the final thing is, we have crazy, crazy schedules. You know, I was telling you, before I came on here, I barely a chance to barely had a chance to eat. Because it's been a crazy day for me, I had about 10 minutes to eat a sandwich right before I jumped on with you. Because I've been in meetings and trying to get stuff done under deadlines all day. But you have to be able to have that time for yourself to be silent and to be able to process and I know one thing that I've tried to do, and I'm, I'll be honest, I probably could do a better job at it. But I try to leave a little bit of time on my calendar each day to kind of decompress and kind of have a little bit of a reflection or silence for myself. You're in this crazy time. And it's so important to be able to have that time to yourself to just kind of decompress and go through that process. And so that's something that I try to do. And when I do it, I typically think that that makes me I think that that usually makes me put me in a better mental headspace. And I'm just, you know, when I jumped back into things, I think I'm better. You know, I do a better job, because I'm in that better headspace?
 
</strong>Michael Hingson ** 1:07:05
Well, there's always or should always be time for introspection, and thinking about the day thinking about things and just allowing yourself to decompress and relax. And we don't do nearly as much of that as we should. And the other thing about silence when you're talking about being awkward. Yeah, you might find it awkward if you tend to like to talk and so on. But I would also say that for a lot of people you're talking with, if you ask a question, or you say something, and you want them to respond, the last thing you should do is interrupt the pause. Because the more you talk, the less they're going to, and the less they're going to think and you can you need to as a good coach, get people to think for themselves. I remember somebody telling me a story once and it's sort of related. It was he's a sales guy. And John went into a customer's place. It was a contractor, a government contractor in Washington, DC. And he went in and the guy wanted to hear about his product and all that. And at the end, John said, okay, and I'd now like you to to place your order. And then he shut up. And they sat there for 10 minutes. And finally, the guy said, well, don't you have anything else to say? And John said, I asked you for the order, it's your turn. And that's exactly right. We, we try to fill in silences and the thought the value is, and by the way, he got the order because of that in part, but the value of recognizing silence and letting the other person deal with things. And yes, sometimes even stew, but at the same time, they have to take up their part of whatever is going on. So being silent is extremely important and good leaders know how to use that. Not in a bad way, but certainly to improve situations.
 
<strong>Alex Achten ** 1:09:04
In that that is exactly what it is. It improves situations. And and yeah, it not used in a bad way at all. It is used in a beneficial way. And I almost think constructive way. But I don't think that's even accurate, I would say using it in a beneficial way. Right. And it's such a powerful tool. And it's again, it's It's awkward to be able to fill time to fill time, but that's just that's just not, you know, not something that's a good idea, you know, and again, time and place. I mean, I think that's an important thing, time in place dictates a lot of it right? You know, so there might there's a time and a place where absolutely no, maybe you should speak up. And that's definitely true. But if the time and place permits, I mean I think that's something important but I thought you what you brought up about, you know, people might be less likely to speak up. That is something that we actually talked about in in that horse was how kind of the production of others can just kind of shrink, if, especially if you're like in a meeting setting. And you know, people are just talking to talk and fill time, they're gonna get unplugged in those meetings, and people are gonna be less likely to speak up, and you might be missing out on an idea or some good thing, because they're just not going to speak up because everyone's just fill in time to build time. You know? So how can you involve everybody? How can you can you do that. And again, silence is a good tool for that as well.
 
</strong>Michael Hingson ** 1:10:33
One of the things that I've learned about meetings is that it's really important to run meetings in a in an intelligent way. And one of the things that I've learned that somebody once said it who is a blind guy who ran an organization, he said, we have a rule, no Braille, no meeting. And the rule really is documentation is provided to everybody in advance, you can always use the excuse, we got to wait till the last possible second to get all the data. But then if you bring the documentation to a meeting in handed out, people are going to be spending their time reading, rather than using the meeting as a productive way to discuss and deal with it. So we should not have meetings where we just pass things out at the meeting, and we wait till the last second to produce them. That's laziness, we, we don't need to do that, even if it's only a couple hours before, produce the documentation and get it out. And for some of us, we really need that because we're not going to read the documentation during the meetings every anyway. But it's a valuable tool that everybody should use. Because if we could truly use the meetings to be productive, and not have to assimilate the documentation there, but get it in advance, then we can really talk intelligently and work toward productivity. Yeah,
 
<strong>Alex Achten ** 1:11:47
that is true. And it makes me actually think back to this. This was a work related, but it was, so I'm in a, again, I mentioned I'm involved in some other things outside of work. And one of them is a is a group where we we meet weekly, and we do studies together. And and we're a growth group. And so we watched this last Wednesday. We're going through a series right now where there are handouts and there's videos and then you know, we'll we'll go over some things, we'll discuss them and they came out the handouts at the at the beginning. I think the video we watched this, this last week was like 22 minutes long. And while I was going I was guilty, I was flipping through flipping through the whole thing. I was okay, what are the keys right here? You know, you know, what are the key talking points in this video? And I'm looking okay, yeah, there's this key point. Okay. Yeah. So wonder, I wonder what he's gonna mention, like this part here. Yeah. And you're doing some of that rather than actually watching the video. And so it kind of defeats the purpose a little bit. And it's the exact same thing when you're talking about the meetings. You know, if you hand out an agenda, or data that you're going to go over or whatever it might be, then that's something that could potentially happen now. ICRC they does and at the ITRC, we are, we are a national, so we don't have an office anymore. We've got staff national all over the country. We're based in San Diego, but we're national, most of my team is on the east coast. And so we are always meeting over zoom, and we're working from home. So we don't have papers that we're handing out things like that. So it was a little less applicable to us. But you know, when we were in the office, that was the thing now at the bigger struggle is, is to not multitask in a meeting where it's like, oh, yeah, we're meeting Well, let me open up a document. I can do this on the side, you know, okay, yeah, Lt. I've done it. I'm gonna be honest, I am guilty of it. But you're so many distractions, you're right, and handing the handing those out and being able to be effective run effective meetings, that is something that, that there's been a lot, honestly a lot of talk about that. How, you know, how do you how do you run an effective meeting? And what are the ramifications of a bad meeting? Because there's a lot of data out there's a lot of that to the hour that people there, there's, you know, that can actually decrease some some performance. And I hate that I'm saying is that a statistic as a former reporter, and I don't have a statistic to quote right now. So I may I know, I'm saying this, and I know, I've seen data on it before that it can make you have a negative impact on employees if they may have a bad meeting. And that could lead to less production throughout the day. I mean, so I mean, that that is a thing and how can you how can you, be efficient with your meetings, be productive with your meetings, and meet all of that and so being able to do that something is really important.
 
</strong>Michael Hingson ** 1:14:42
All right, coming from the background of having been reported needing to be objective and all that let's get to the real meat of the subject at his word, as it were, who has the best ribs in Kansas City. Now, I gotta be objective about this.
 
<strong>Alex Achten ** 1:14:54
Yeah, the best ribs on Kansas City. Eat Yeah, no, no, that's a great question. Um, you ribs. This is This is tough because this there's a lot of layers to this question I have to say ribs themselves. I would give it to gates probably. But favorite barbecue restaurant in Kansas City. I would go q 39. I am a Q 39 Sucker. I love it. I have to got it. Well, it's I'm not gonna say it's new or gonna miss ballet, what? 1015 years now but but it hasn't been around as long as Kansas City Joe's which used to be Oklahoma Joe's, which is also one of my favorites was probably my favorite before Q 39 came, but there's some new places and I haven't tried a couple of in fact, I'm going back a city here in a couple of weeks. So I'm going to have to see if I can try and couple others where there's a place called Meet Mitch. That's really popular right now. There's another place it's called char bar. Close.
 
</strong>Michael Hingson ** 1:16:02
I told you I was prejudiced. Arthur Bryant's. But you know, yes. And
 
<strong>Alex Achten ** 1:16:05
Arthur. Exactly. Arthur Bryant's is right up there as well. Is Arthur Bryant's is great. Jack stack is great. Let's see you obviously Mr. Gates. And as you q 39. mentioned, Oklahoma Joe's. Well, I say Oklahoma, Kansas City Joe's now but I'll always say I apologize. But and I know I know. I'm leaving a toll on apps
 
</strong>Michael Hingson ** 1:16:27
as well. Just remember if you get to New York or to Vegas, go to virtuals.
 
<strong>Alex Achten ** 1:16:31
I know I well. Virgil is on my list and I told you this before the podcast and I'm a foodie. I am a foodie. You know, I'm out I'm going to try the best. The best food that I could find and Virgil's on my list. I still feel like I'm in Vegas halls every year for something work related or more or more something for something I don't know. But I feel like they're almost every year. And then I got a cousin who lives up in New York and so you know, I've been out there a couple times so I may have to if I ever gotten visited again check checkout Virgil's but but yeah, and I'll say this though.
 
</strong>Michael Hingson ** 1:17:06
Yeah, well you have to let us know you'll have to let me know when you when you try them and I'll and let me know what you discover when you go to Kansas City and if you've changed your views at all or even if you haven't let me know what what what what comes out of your visit there in a few weeks.
 
<strong>Alex Achten ** 1:17:21
I'll have to I'll have to report back and you know, I've tried to find good barbecue and San Diego and it just doesn't exist I found some okay barbecue Yeah. But I have not found anything that even even even comes close oh sure to being in the same ballpark. Yeah and I you know I There's candy BBQ which is in downtown San Diego, which is actually we're seeing for Top Gun was filmed and so the owners are from Topeka and you know it's okay but again, it's just a it's not Kansas the level in my opinion, no shot to the people down there at Kenzie barbecue. I love it. There's a barbecue restaurant in San Diego called Kansas City Bar on the other
 
</strong>Michael Hingson ** 1:18:05
hand, by can compare Kansas City seafood with San Diego seafood
 
<strong>Alex Achten ** 1:18:09
exact so it's fair. It's fair and seafood is true. I would go even further with the Mexican the Mexican food and San Diego's Oh, yeah. Well, yeah, it is. It is just like knock your socks off. So now when I go to Kansas City, I mean, I can't I can't eat Mexican. I know. I can't. I mean, I look I mean, there's there's Mexican restaurants that I like and in Kansas City, but I'm really curious, not the same? No. And I'm curious now what I would think if I went back and ate one of them compared to what I thought growing up, because I'm sure now I would be like, I liked that place. Like, what are you thinking, Alex, and it's because I'm down here eaten just some of the best Mexican that you can get. So it's a little give and take. But I was I told you I lived in Texas for three and a half years. And they're very proud of their barbecue in Texas. And I did not think it was on the same level as Kansas City. I really didn't they they do meet well. And I admit that I've not been to all parts of Texas. But I will take I will take Kansas City Barbecue any day of the week.
 
</strong>Michael Hingson ** 1:19:13
It's different. Well, I want to thank you for being with us. And we do want to hear back about all the barbecue adventures and other things like that. And you're always welcome to come back here. So we definitely need to do this again. And I hope that you enjoyed listening and that you will let us know what you think please give us a five star rating wherever you are. And wherever you're listening. We appreciate five star ratings. But we also appreciate your comments and your reviews. So please do that. If you'd like to reach out to me directly. You can do that. But first, any way that people can reach out to you Alex or you know if they want to have
 
1:19:48
so there are a couple ways that people can reach out to me. The best ways are typically on social media. I have a Twitter. It's actually my work Twitter in particular which is Alex underscore ITRC. And people can, you know, they can tweet me they can send me direct message there, people can always email me as well, at my work email, which is A A C H T E N at ID theft <a href="http://center.org" rel="nofollow">center.org</a>. Or they can always be my personal email which is Alex a l e x dot a c h t e n 26@gmail.com. That's another way to get in contact with me. And then I'm on LinkedIn. I'm I got I'm, I have a professional Facebook page, Alex, I ended up Resource Center people can always follow that or send me a message they're always willing to to chat with people. And so yeah, I have a handful of ways that people can get in contact with me.
 
<strong>Michael Hingson ** 1:20:45
Cool. Well, if you'd like to reach out to us, you can email me at Michaelhi@accessibe.com. That's M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e l h i n g s o n. We really appreciate hearing from you. If you can think of anyone who you think we ought to have as a guest. We'd love that. Now we're gonna say anybody who wants to get somebody to talk about Texas barbecue or North Carolina barbecue, or even St. Louis, I suppose we could let them I know.
 
</strong>Alex Achten ** 1:21:23
Yeah, I grew up close to St. Louis. Hey, we have your wars real. We have to keep our
 
<strong>Michael Hingson ** 1:21:28
minds open. But we really would love to hear from you. And if you have any ideas of guests, please let us know Alex, you as well. Anybody that you can think of we'd love to have them. Come on. But one more time. I really want to thank you for being with us and giving us all your time today.
 
</strong>Alex Achten ** 1:21:43
Yes, thank you so much for having me on. I really, really do appreciate it. It's been great. And hopefully, the listeners were able to take something from this podcast, whether or not it be some leadership tactics that they may be able to implement. Maybe it's a little bit of identity crime prevention, maybe it's a little bit of a different view on how they watch the news, whatever it might be. I hope so there's a little there's something that somebody what are the best ribs to eat whatever it is, hopefully there's a takeaway that they taken out for the podcast but again, I really appreciate you having me on it was it was a lot of fun.
 
**Michael Hingson ** 1:22:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Journalist and Leader with Alex Achten</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/436de632-9607-40b1-a70d-7ca53f493e26.mp3?source=rss&amp;ext=asset.mp3" length="55876360" type="audio/mpeg" />
<itunes:episode>172</itunes:episode>
</item>
<item><title>Episode 171 – Unstoppable Blind Football Organizer with Jagwe Muzafaru</title>
<guid isPermaLink="false">https://pinecast.com/guid/c62622d8-7df3-4ebf-a4ea-d620c6d0f246</guid>
<pubDate>Tue, 17 Oct 2023 11:00:51 -0000</pubDate>

<itunes:duration>00:59:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f6b6dfd5-85ca-4eb1-b95a-b47b60b9fa75/UM171-Jagwe_Muzafaru-Coverart.jpg" />
<description><![CDATA[<p>As regular listeners to Unstoppable Mindset have observed, I have the opportunity to talk with a number of people referred to me by Sheldon Lewis, accessiBe’s nonprofit coordinator. This episode includes one such person, Jagwe Muzafaru from Uganda. I will tell you upfront that you will need to listen pretty carefully to Jagwe as his Ugandan accent is quite pronounced, but he is quite articulate and I believe you will enjoy him.
 
Jagwe is nearly 27 years old. He has earned a Bachelor's degree in Business Computing. Due to burns when he was younger, his eyesight would classify him as low vision.
 
For a number of years, he has had an interest in sports. In 2021 he organized his company, Blind Football Uganda. Of course, “Football” is what we call “soccer” here in the States. Blind people playing Soccer/Football? Why not. I leave it to Jagwe to tell us all about how that is done. Believe me, the sport is every bit as competitive for blind people as for sighted people and teams.
 
I very much hope Jagwe’s story will inspire you and help you to gain a broader dimension of blindness. Near the end of our time, Jagwe tells us how people can help support his efforts.
 
 
<strong>About the Guest:</strong>
 
 
Jagwe is a graduate of Makerere University (MUBS) class of 2019 with a Bachelor's degree in Business Computing. He is the Founder and Chairman of Blind Football Uganda a Para football organisation governing, promoting and developing the game of Blind Football in Uganda, a para sport administrator and a disability inclusion advocate who began his Para sport career as a volunteer with Uganda Paralympic Committee in 2018.
 
 
<strong>Ways to connect with Jagwe:</strong>
 
Facebook: <a href="https://www.facebook.com/muzafaru.jagwe" rel="nofollow">https://www.facebook.com/muzafaru.jagwe</a>
Twitter: <a href="https://www.twitter.com/jagwe_muzafaru" rel="nofollow">https://www.twitter.com/jagwe_muzafaru</a>
Youtube: <a href="https://www.youtube.com/jagwe_muzafaru" rel="nofollow">https://www.youtube.com/jagwe_muzafaru</a>
Instagram: <a href="https://www.instagram.com/jagwe_muzafaru" rel="nofollow">https://www.instagram.com/jagwe_muzafaru</a>
Linkedin: <a href="https://www.linkedin.com/in/jagwe-muzafaru-87ab69132" rel="nofollow">https://www.linkedin.com/in/jagwe-muzafaru-87ab69132</a>
Link to GoFundMe effort for Uganda Blind Football, <a href="https://gofund.me/7a712989" rel="nofollow">https://gofund.me/7a712989</a>
 
Links about Blind Football, Uganda
 
CNN: <a href="https://edition.cnn.com/2022/09/09/football/blind-football-uganda-spt-intl/index.html" rel="nofollow">https://edition.cnn.com/2022/09/09/football/blind-football-uganda-spt-intl/index.html</a>
 
Voice of America: <a href="https://www.voaafrica.com/a/6779597.html" rel="nofollow">https://www.voaafrica.com/a/6779597.html</a>
 
Al Jazeera: <a href="https://youtu.be/i6hqF2z9qi0" rel="nofollow">https://youtu.be/i6hqF2z9qi0</a>
 
Black Excellence Media: <a href="https://www.youtube.com/watch?v=T8xd3qbEi5o" rel="nofollow">https://www.youtube.com/watch?v=T8xd3qbEi5o</a>
 
New Vision: <a href="https://www.newvision.co.ug/articledetails/135489/blind-football-sets-sight-on-2024-paralympic" rel="nofollow">https://www.newvision.co.ug/articledetails/135489/blind-football-sets-sight-on-2024-paralympic</a> 
 
The Observer: <a href="https://observer.ug/sports/75448-blind-football-giving-new-opportunities-to-visually-impaired" rel="nofollow">https://observer.ug/sports/75448-blind-football-giving-new-opportunities-to-visually-impaired</a>
 
NTV Uganda: <a href="https://www.ntv.co.ug/ug/news/sports/blind-football-players-are-eying-international-competitions-3995476" rel="nofollow">https://www.ntv.co.ug/ug/news/sports/blind-football-players-are-eying-international-competitions-3995476</a>
 
Mazima news: <a href="https://mazima.ug/sports/uganda-set-to-start-national-blind-football-league/" rel="nofollow">https://mazima.ug/sports/uganda-set-to-start-national-blind-football-league/</a>
 
Uganda Radio Network: <a href="https://ugandaradionetwork.net/story/ugand-set-to-start-national-blind-football-league" rel="nofollow">https://ugandaradionetwork.net/story/ugand-set-to-start-national-blind-football-league</a>
 
Beautiful news South Africa: <a href="https://www.facebook.com/1675691709362077/posts/3300601080204457/?flite=scwspnss&amp;mibextid=u81vWr868JTqCiLD" rel="nofollow">https://www.facebook.com/1675691709362077/posts/3300601080204457/?flite=scwspnss&amp;amp;mibextid=u81vWr868JTqCiLD</a>
 
Solutions now Africa: <a href="https://youtu.be/YHP7Ih1slgM" rel="nofollow">https://youtu.be/YHP7Ih1slgM
</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hi once again. And here we are with another episode of unstoppable mindset. Today, we get to travel outside of the United States to meet with Jagwe Muzafaru and I'm hoping I'm pronouncing that mostly right if I'm not he'll correct me. He is a person who has become very much involved in Paralympics in Uganda, especially blind football and we're going to talk about that what it is and, and and hear other things from him as well. So Jagwe, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Jagwe Muzafaru ** 02:00
Thank you. Thank you, Mike, for hearing addition and interest in what I do.
 
</strong>Michael Hingson ** 02:06
Well, so I want you to start if you would, by telling us about you as a young man, and growing up and all that kind of stuff. So have you been blind your whole life? And none truly
 
<strong>Jagwe Muzafaru ** 02:24
informed you My name is Jagwe Muzafaru. And I'm the founder and CEO but tell you about my story. I'm totally blind or blind. Yes, I did. And I have one of my left eye is the one which domain and this came as a result of from school with a good a good band on the left side of the body with fire and lift my I dealt with the left side that your essay has some site. Yeah,
 
</strong>Michael Hingson ** 03:03
but you are considered blind today. You are considered a person who is who is pretty much mostly blind, I assume.
 
<strong>Jagwe Muzafaru ** 03:11
Yeah, but they consider me as somebody with low vision may be
 
</strong>Michael Hingson ** 03:16
okay with low vision is fine. We we bring them all together. So that's okay. So tell me about you growing up. So you went to school and all that and well, so tell us about you a little bit growing up.
 
<strong>Jagwe Muzafaru ** 03:31
Yeah. I went to school. And growing up, I'm born in a family of about eight people by the last born in the family. And I grew up maybe being taken care of by mostly my brothers sisters around because our mom, too, has grown us simply alone. Because that day the alley when I was young, in the 90s and then she has been caring for us for over all those years up to now. So for the studying, I started up to University where I graduated as a in a budget with a bachelor's degree in business computing from Macquarie University. And for through the growing up. It's where I've been participating in several events, mostly in sports. And that's where the interest came in. And this really interest comes in from what I do what I run, carrying, because even at campus I used to spit in sports. But I suppose mostly especially global, and it's really I will be in is to also inventor into sports management as an administrator.
 
</strong>Michael Hingson ** 05:05
Okay, so tell us a little bit about what Goalball is.
 
<strong>Jagwe Muzafaru ** 05:12
Football is a team sport that is played by three people on each side. And for Bobo, you roll the ball around, but the ball makes you roll the ball around sending it to, to open it. And if you miss the ball, they end up, they end up scoring a goal, or it's a goal, which is considered if they fail to block the ball from going into their neck. Okay? for it. It's played on a surface of 18 by 918 meters long by nine in width. And it's played by three people specifically, but all these people are all blindfolded.
 
</strong>Michael Hingson ** 05:55
There, they're blindfolded or, or they're blind.
 
<strong>Jagwe Muzafaru ** 05:59
They're blind, they can be blind or visually impaired. But they are blind for it. Right.
 
</strong>Michael Hingson ** 06:05
So that every move some
 
<strong>Jagwe Muzafaru ** 06:07
people Yeah, they are on an equal ground. So yeah, for for sports, we use certain ones like that i applying and then blind. So where does it come from? It comes from the classes that they give us for be one of those people who have not no, uh, no level of sight, or they can't see anything, then forbid to those are the people we always consider, who have some sight who can even do that this is a shape of something oh, can tell that this is light. So for with the people were cited, slightly cited, and this bit is at least have some side. They can do we can easily read or the use large print. And these can be people who have albinism or people when your eyes simply damaged, or people have long sightedness or short sightedness. So that's how we are categorized. So if I use the blind, so nobody get confused the voltage.
 
</strong>Michael Hingson ** 07:19
Okay. So you got a bachelor's in business computing? And when did you get that degree?
 
<strong>Jagwe Muzafaru ** 07:30
I graduated in 2019
 
</strong>Michael Hingson ** 07:32
and 2019. So how old are you now?
 
<strong>Jagwe Muzafaru ** 07:36
I'm going to plug in 27 in August.
 
</strong>Michael Hingson ** 07:40
Okay, well, and early, happy birthday to you. I was just asking because I wanted to really just put everything in perspective, because you have really done a lot. Since graduating. And while you were in school, you have done a lot. And I think that's pretty interesting to really have some of those experiences. So you formed an organization? When did you form it? And what's the name of it? And what is it do?
 
<strong>Jagwe Muzafaru ** 08:15
Yeah, I started the organization. It's called blind football, Uganda. And I started in 2021. So blind football Uganda, it's a two way organization. First, we run it as an NGO that advocates for a few things related to persons with visual impairments and blindness. And then on the other side, we run it as a sports federation. So on the Ugandan setting, we are recognized by you we are affiliated to Uganda only Paralympic Committee, and, and even which is a member of our National Council of Sports. And currently we are, we applied to for review, to be and also to affiliate and our FA in Uganda, which is Federation of Uganda Football Association, that is FIFA. And so blind football Uganda is a passport organizations that specifically govern, promote, develops, and, and make the sport of blind football and when I tell you about blind football, it's a sport or game that is played specifically by people who are blind or visually impaired depending on their category.
 
</strong>Michael Hingson ** 09:41
Well, now you've told us about gold ball. And I assume that blind football is different than gold ball. gold ball sounds more like well, I was gonna say it sounds more like soccer but, but what's the difference between gold ball and blind football?
 
<strong>Jagwe Muzafaru ** 10:02
Yeah, the difference between Goldberg and blank Soccer is the way it's played. For Goldberg Goldberg is played on. It's a team sport, like blind football, but golf is played by three people. But blind football will play five people on a beach. For Bobo, we use hands, draw the ball, then the ball reaches the open ends. But for blind football, we specifically use the feet we kick
 
</strong>Michael Hingson ** 10:32
the ball, like with regular soccer.
 
<strong>Jagwe Muzafaru ** 10:36
Yeah, it's like no more rigid Ahsoka. And to tell you about later about blind football, blind football is a modified sport from the game of food. So for those who may have been in knowing foods or food, so is, is also a no more like a sighted persons game is played on foot on my foot diameter by 20 meter surface which is also blind football size of a game. But the difference comes in with a with the rules that we use our rules for blind football are always modified in one way, as compared to as compared to the footstool site. There are some things that will remove that applied in footsore, which don't apply in blind football, for example, for status, the ball we used to play is a board that makes returning sound whenever it was. So this is, I haven't worked here with me. And I think I can
 
</strong>Michael Hingson ** 11:39
I hear that. And so, whenever the ball moves, that's when, whenever the ball moves, that's what what people here.
 
<strong>Jagwe Muzafaru ** 11:50
Yeah, that's the sound that it creates. As the boat. Yeah, and as the book keeps play in play. So the person who always have the ball, he has to say, or he has to keep quiet play. And I you can imagine if somebody is blindfolded, and is blind, how can somebody play without being injured? So we have communicating words or rules that we have in play. One of them is the voice rule. So it's V OYV. Oy, it comes from a Spanish word, it is it. It's just an interpretation of a Spanish word, which we use to save go go. So for us, we use voivode. Why is it in Spanish because the game was developed in Spain in 1970s, around 1970s. So if I'm the one with the ball, I have to keep sailing and keep playing. So if Mike has the ball, Mike has to say void void. So that's how I can easily understand that Mike is coming from the side I and then find means of dodging, not colliding with him. So when I hear his voice Desna is going to come off in an offense or defense mode to just take the ball or take possession of the ball from you. So to prevent it, you have to do it. And before us, we have gates in our in our normally now game behind the goalkeepers the somebody who stands behind the goalkeepers and communicates to a player that you have reached this direction. You can shoot any reduce them awareness so that they know and reach a point that they can shoot a ball at any time. So that's how they structure the structure. But some things are moved, like offsides, we don't have offsides, we play for less than two minutes late, which is not the same for cited for football. For us we play for 15 minutes, one half is 15 and the other half is 15. Which makes a total awful time that in minutes. So in the past we have been playing for 20 minutes each half. But as per the modified rules for this year occupant 2015 25 We are playing for 15 minutes on this stuff. So 14 by 20. And the only side on the side of the photo meters we always have boards that cover the catch lines because if somebody is blind, there is no way you can throw the ball if the ball goes out. There is no way you can throw it when when they can see and about a team it's played on by five people on each side. But the goalkeeper is a sighted person. The four outfield players are always blind or are blindfolded, but the goalkeeper is a sighted person And then as I've told you, behind the goalkeeper there has to be a guide with Deluxe these people are playing. The sweet thing about it. When it comes to scoring goals, the four outfield players can score a goal and they can be considered. But they will keep Piven if you score as any goal, it can't be considered for reason of fairness. And some people always wonder, why do blind people have to be you know, they're blind. So how, why do you still have to blindfold them? It's because of the classification that we have. Because some may be have some little side as mainland. And in football or in sports, we always have to promote that thing of fair play. So we cover their eyes, to put them at a level of ground where everybody plays at a level ground. And the game is played by male and female categories.
 
</strong>Michael Hingson ** 15:59
But they're separate teams. So you don't have male and female on the same team? Or do you
 
<strong>Jagwe Muzafaru ** 16:05
know, we don't have male on the same team? They feel differently. But when it comes to training for inclusive matches, you can do it but for official matches, standard matches. They're separate teams.
 
</strong>Michael Hingson ** 16:22
So I'm curious, why did they cut the time from 20 minutes and a half to 15 minutes and a half?
 
<strong>Jagwe Muzafaru ** 16:29
I personally I don't sit on the on the on the assembly. Because internationally, you have to be a member of the International blind spots association. So for me, I'm at the receiving end, I didn't really get to know why they cut it. And Nick, as began this year, in January, last year in Vietnam, and
 
</strong>Michael Hingson ** 16:55
so now so when again, we're talking about blind football or what we call in the United States Soccer, right? Yeah, right. Right. Well, flying football is.
 
<strong>Jagwe Muzafaru ** 17:12
Yeah, it's it should stay as well. Because when you consider your use you your direction like football, what you consider as football. It's used if you play with hands, which is?
 
</strong>Michael Hingson ** 17:25
Yeah. Yeah, well, no, I understand. And in most parts of the world, it is football, not soccer. So it's okay. So now, how do people? How do people know where the goal is? So you're playing and everyone is being very active? And they're trying to get the ball or stop the ball and so on. But how do you know where the goal is? Does the goalkeeper make sound? Is there some other sounds so that people know where the goal is compared to where they are? Yeah,
 
<strong>Jagwe Muzafaru ** 17:57
that's something I've been, I've talked about that forever. Every game has to get a guide. And the guide is a sighted person. So that's the person who communicates to the players when they play, it seem to them the direction of the goal, it seems to them when to shoot, or how to move, if they are going to reach the goal line or to score the state gate. They roll the game.
 
</strong>Michael Hingson ** 18:27
So how do people know when they're near the goal?
 
<strong>Jagwe Muzafaru ** 18:31
Yeah, it's the guide still tells them because the goalkeeper doesn't have to. That's not his work,
 
</strong>Michael Hingson ** 18:37
right? So there are guides that tell you that that that notify people
 
<strong>Jagwe Muzafaru ** 18:43
Yeah, they stand behind the goals, like they give them two meters by two meters by length, and then five meters maybe by windy. This this is how they will always stand behind the goal line. So in that way, he can tell that you have reached the goal. You can shoot that that place then you should Okay.
 
</strong>Michael Hingson ** 19:15
All right. It's It's fascinating and certainly it is very I assume it's as aggressive a game as regular foot sighted said that people's football in Uganda.
 
<strong>Jagwe Muzafaru ** 19:30
Yeah, yeah. aggressive and very, because Uganda is a football loving country. People have really embraced it.
 
</strong>Michael Hingson ** 19:40
Well, and that's, that's fine. So how many blind football teams are there in Uganda at this point?
 
<strong>Jagwe Muzafaru ** 19:53
At this point, we have eight teams that I can safely if I say that tomorrow we have a competition We have ATMs and these teams are spread to Blue bullies then in the north, Northern Uganda. We have a team in in the center in the central area. We are situated in two universities, the central like Kampala, we have one team two teams in Macquarie University and then even CHambo University. And then we have also team in camera the cameras in the east of Uganda. After ginger, you go to calmly Oregon. So Camilla is in the East. And we also have a team there. And as of this week, I've spent a day a week in sorrow desert is almost like 292 kilometers in the East Far East, where we have fully organized and set up new team in cirrhotic districts and as they go on, we are many as but as per the current working on with my colleagues, we are remaining with to two venues to areas that we are going to introduce playing football and then we shall set up teams there from the age when they will increase either to 12 or 13. So we are remaining with Lila realize she is in the north and then cover a cover the district and Cavalli is in the west. It comes
 
</strong>Michael Hingson ** 21:34
you have a teens now but you're growing, which is exciting. So how, how big are the crowds that come to watch you play?
 
<strong>Jagwe Muzafaru ** 21:46
So far, most of the crowds that we are for this year as policia the crowds, we have organized the games have been specifically crowded within school settings, like secondary schools, to bring people aware about the sport and know how it is played. The crowds are very, very exciting. And the crowds are very, very many when we organize them. But our major product is various the blind football championship and that happens always on the 14th of October. We either do it on the 14th or 15th. As reserved word said they are white king, one of the two days but this year we are going to do it on on the 14th of October. So on the 14th Yeah, we always have so many people come around and then B is j s AP. is the major product that we sell the blank Bowl championship every year.
 
</strong>Michael Hingson ** 22:50
How many people do you think there will be
 
<strong>Jagwe Muzafaru ** 22:51
this year? This year? I can't tell because it's an open ground. So even if people are just passing they kind of come around and and see. Yeah, so I can tell at the moment. And lucky enough because of the activeness. We have. We have a team that has already requested it's going to come from Nairobi, Kenya, to be part of this year's don't I mean, because they understood that in Kenya, the blind football is not so active. And the people want to play. So when one of the coordinators there requested to me and we accepted, they are coming to Uganda, so we may have to have nine teams if they also come around.
 
</strong>Michael Hingson ** 23:39
How many people came to the championship game last year?
 
<strong>Jagwe Muzafaru ** 23:43
That is we didn't record their numbers. Because the best game but they it was they were very, they are known so so many because we used an indoor beach. It was an indoor Beach, UK. And for Anindo it's always resisted the numbers but I can tell from the media. Because so many media persons were with us. They come around on that day.
 
</strong>Michael Hingson ** 24:13
You get a lot of people who are fans of sighted football who also come to see blind football because it's still a football game.
 
<strong>Jagwe Muzafaru ** 24:23
Yeah. And so when by the way most of our spectators are always people who are sighted. Most of them well, yeah, because just as coming around wearing a jersey branded blind football, Uganda so somebody starts to imagine these guys are blind. They are going to play football. How do they play? So that intriguing mind forces somebody to come and see and stay around?
 
</strong>Michael Hingson ** 24:54
Why did you specifically start the organization blind football I'm what what really made you do that?
 
<strong>Jagwe Muzafaru ** 25:07
For the first instance, is to give it was to widen the opportunities for playing opportunities for persons with visual impairments, to see that they can play some more from global and athletics, because those two spots are traditionally then in schools that have been here, but they don't observe a given number of people, or they don't give an update. Appreciate it. So I looked at, why can't we? Why can't I set up something that you can see, anybody can relate with. And, and way wherever you move in every household, there is somebody who plays football, or there's somebody who talks about football on the day, even if they don't pay at least a support. So that inspired me to start but as well, on my personal grounds, I always looked at most of us when we left sports at the university, and then we come to the community, most of the sports activities always die and stop at the university. So for me, I looked at why can't we start something and then be the spearhead that Oh, something that can grow and then be of great value to our communities. So from universities, I looked at, come into community, I looked at doing sports as a career itself, and inspire people to come and join the sports environment. Because in Uganda, our focus is always on jobs, jobs, jobs, and jobs are never easy to get. So I looked at sports as a shortcut, which can offer solutions to our socio economic difficulties that we have in our community, because sports is a universal language that you can use to promote or campaigned for anything. You can use words to promote jobs, your job creation, because of the network you may be having. You can use food as, as therapy, you can use sports as a health or well being activity in all aspects. So those are majorly the reasons why I strictly decided to form and start that organization and promote event planning.
 
</strong>Michael Hingson ** 27:32
Now, the real serious question is, do you play blind football today?
 
<strong>Jagwe Muzafaru ** 27:42
I learned probably, I don't prefer it because I can't be a chairman, or a president for you. Most of the people who are you can't be I can't be a president of something. And then you double, double, double desk yourself. Because there are some things that need to be administrative specifically. And you have to handle administrative work. So for me, my role is on the technical side, and administrative work. So I find other people play, I identify other people play,
 
</strong>Michael Hingson ** 28:18
as they would say here, if you played it would be a conflict of interest, because then you're the chair, you're the chairman, the chair of the company, but you are playing for a team that is really kind of hard to separate. So that doesn't work. Do you play for fun? Or what do you do for exercise and for fun than when you're not being the chairman of the organization?
 
<strong>Jagwe Muzafaru ** 28:44
And yeah, I do I do run. I do run for a while. I do some other physical exercises. But there is no rule that refuses me to play football, but I do even play blind football, for fun. And I also play some football with some sighted person persons. But for blind football. I only play like if these an inclusive match. And they want us to play like CEOs. Like they want as we are demonstrating to chair chairman of companies there. Yeah, then I can come in. But but for for the exact matches, standard matches. No rule refuses me to play, but I really look at it as anyway, even in Uganda, I think I'm the only leader in sport who is who is not playing on the pitch most of them find themselves playing.
 
</strong>Michael Hingson ** 29:47
But I think you take a right position because it's very difficult to be the chairman of the organization and then be on a particular team. It can be done difficult to sell. It's I'm glad that you, you don't know, when you're playing the CEO with CEOs and you're doing those kinds of fun matches. The real question is, do you win?
 
<strong>Jagwe Muzafaru ** 30:14
It's it's never about winning. It's about just the giving the people the feel of what other Shapiro, what the, our, our our players go through, and giving them an understanding. Because for them, most of the CEOs, they can't even play for five minutes. They can play in minutes. So
 
</strong>Michael Hingson ** 30:41
they don't exercise that much.
 
<strong>Jagwe Muzafaru ** 30:44
residentially so you have to be linear to them as well.
 
</strong>Michael Hingson ** 30:49
Make them work, make them work. But what how do they react, though? Do they, when when they're done? Do they go away with a different idea? Does it help teach them? Do they go away and decide to support what you're doing, and they, they have a whole different picture than when they started?
 
<strong>Jagwe Muzafaru ** 31:15
Yeah, they are always interested. And they feel intrigued about how the game is played. And if they find it even more difficult to play it. And they always tell me that blind people are special people. And most of them always helped me and always want to come on board. And we have started a few relationships here and there with them work for free. For instance, we have started the a good few clubs. And they are willing to support a few of our activities. And also they invite us to the events, like we can demonstrate to more people to know about this boat. And that's how we we are moving on one step at a time.
 
</strong>Michael Hingson ** 32:12
I must admit that. I don't exercise enough to be able to play it. But I enjoy hearing about it. And I've I've not ever learned all the rules of football. I've learned more about us football than football in Europe and Africa and so on. But I do think it's fascinating. I was in New Zealand and actually learned about rugby a little bit, which is which is a totally different thing and probably even more aggressive than playing either kind of football, but it's still a there's always strategy. And that's what I'm fascinated about with sports, the strategies that that people have and that the teams work out. Yeah. So it makes it so it makes it makes it a lot of fun, which I think is important to do. So for you. You've now had this organization going what, four years, you started it in 2019 or 2018 rather.
 
<strong>Jagwe Muzafaru ** 33:21
20 official
 
</strong>Michael Hingson ** 33:22
2021 2021 So it's only two years old. Okay. So what are what
 
<strong>Jagwe Muzafaru ** 33:30
was 17? I'm sorry, it was 17. June.
 
</strong>Michael Hingson ** 33:37
Okay. Oh, my gosh. So, two years. And right now, we're recording this on June 22. So two years and five days Happy Birthday. Well, what are your plans for the organization? What are your plans for the organization going forward?
 
<strong>Jagwe Muzafaru ** 33:59
Yeah, first, for the plans, we have water. Bill continuing is expanding the game to all the more parts of the country so that more people can really get the chance to watch it and even play. So we are reaching more other places. Besides that, we are now rolling in more events for people to get the opportunity to participate fully in a spot. For the for status, we are going to include under age competition, and one of it is for primary schools next year. And from that we are going to also have a second School Championship. I believe if you're in the US, that's the High School Championship. So in Uganda we use secondary. So we are going to rule out as a secondary school championship and then even at at the latest If we want to have another another tournament, which we will be in for entire university, so universities will compete within themselves, and then our major product of the nationally will stay there. So those are the few things that we want to do in the competition side. But when you go to the technical side, we want to continue training more coaches, more people who can help us in the technical aspects, so that the every area has someone to, to coach, it's a really tear, some and costly if we have, you have some someone has a team, and he wants to play, but it's almost 200 kilometers from you. And you tell him come to this place where I am, which is very expensive, he comes and lands one day goes back goes. So it's not really impacting. So you want to leave every area so that if somebody calls from any area, we just contacted him, we have a coordinator or a coach there, go to this person, it says question you. And we also now focusing on having more ladies on the team. Even today, I've been chatting with at least four ladies, and they are willing and today we have the new status sessions. And we shall be progressing and see how they will perform. Then administratively I want to is because we are housed on the Uganda Olympic committee we share the address, they just give us a small desk where we can be so I'm looking at also going independent, we get our own office is separate from any other body where anybody can freely come. If possible, if you get maybe land where someone can come I come there to lay around and also can do anything related to blind football activities there from there. So that's that's those are some of our plans.
 
</strong>Michael Hingson ** 37:15
Now, in general, not talking only about blind football specifically but are their professional teams teams where the players and everyone get Pele and get paid for doing what they do.
 
<strong>Jagwe Muzafaru ** 37:31
It's only I believe it's only in Europe and maybe okay, I don't know about but in Europe it's really very very, very active very active
 
</strong>Michael Hingson ** 37:42
out there yet.
 
<strong>Jagwe Muzafaru ** 37:45
Yeah, they have sponsors on board everything but for Ugandan setting, we only play specifically just for fun, and there is no payment that is involved
 
</strong>Michael Hingson ** 38:00
about the coordinators, the coaches
 
<strong>Jagwe Muzafaru ** 38:04
and I don't pay anyone at the moment we don't pay any. But for for first what we do is like I told you that we do some advocacy work. So we use bots to to serve a few things that players may not be having or may not be accurate with for example, if someone needs a white cane so we corroborate with the organization's they get us the white cans for free if someone is needed agree with a puzzle coordinate with an organization's that you have within the blind community. And then we try to source some of the materials for them as as part of their sports aspects. Yes. And also we advocate and try to give them a few learning tips like on financial literacy, how can you start something you initial blind? How can you so we just share but we collaborate with a few organizations. Yeah. And then we try to do it.
 
</strong>Michael Hingson ** 39:06
About expenses like you talked about if somebody has to go a long ways to to get to be able to play is there any help to assist with expenses and so on for them?
 
<strong>Jagwe Muzafaru ** 39:21
Yeah, for for our competitions, like if we organize an event, like we organize an event on 14th October always invite players from all over the country. So for us we'll get in the transportation and accommodation and feeding. So everybody who comes give them transport, accommodation and feeding. But for allowances like refunds on transport we don't normally give them. We help them in that way. And also have collaborations with a few led organizations that, that help us to in fundraising, for resources that we use, like water, feeding, and then we end up executing settings. So
 
</strong>Michael Hingson ** 40:20
how do you actually promote the organization? How do you make it known that you that you need money? Or what the organization does? How much? Are you able to talk about it and get people to take an interest? How do you promote it?
 
<strong>Jagwe Muzafaru ** 40:38
I promoted firstly, with social media, through social media platforms, on our own social media platforms, on all social media platforms, then also on radio, TV and print. So in some instances, like when we have an event, just like we have one, in October, we start to visit Organized TV stations, radio stations, and then they give us time. And as soon as they were granted permission to be on air, it's when they sell, I will promote, and I've got the chance to be on several interviews, and booked about this spot and leaving the organization. Even in the US, I've been with the CNN, I've been with the Voice of America. I've been with the Al Jazeera, and they'll be in a week black excellence. So those are the media outlets that and work for the US. Organizations have never reached out to them. They just saw the work we do on social media. And then they came and interviewed us. But for our our Ugandan settings, even some of them, like 80% of them have not contacted them directly that I want at a time, or I want some publish about this. It's them have come out and come to me. And so is love enabled to promote the sport. Yeah, it's unfortunate that myself, I've never seen myself live on air. And even when some some of the recordings are taken, they just find me either moving or people just don't always say on TV. And I asked them when not remember, because nobody will tell you that just published. Suggested recordings of the interviews. I do. Yeah.
 
</strong>Michael Hingson ** 42:37
Have you ever looked on YouTube to see if any of them are there? So you can watch them?
 
<strong>Jagwe Muzafaru ** 42:43
Yeah, I guess follow up afterwards. Yeah. They're always they watch them? And yeah, I see them.
 
</strong>Michael Hingson ** 42:51
Yeah, the fact is with television, a lot of times you just don't know exactly when it's going to air and like when I've been interviewed, I'll ask people when it will appear. And it can be on a newscast. But it could be anywhere within an hour or half hour newscast. And unless you have the time to watch the entire newscast, you don't always see it. So it's kind of one of the things that you have to deal with. Well, so you know, but it's kind of more important. Well, it's important that you get to see it so you can evaluate how you're doing and get a chance to listen and think about how you might do it better, which would be a reason for doing it. But it is more important that other people get to see you and and I'm sure that if somebody had some great thought for you, they would tell you about it. But you know, one of the questions that comes to mind is that the Para Olympics is coming up next August of when a year in Paris. Are you looking to try to to go there? And is there any kind of blind football matches in the Paralympics? Yeah.
 
<strong>Jagwe Muzafaru ** 44:03
And what I have to first inform you is blind football as a sport is the only football currently in the Olympics Games is the only football that is there. So next year, yeah, it's going to be it's going to feature but as per the qualification window, I think we are very late for it. We woke up late. And to the west, we first have to be members of the international body and then we start to play sanction games. And by May it's when I first applied to the first regiments. It's when I first applied to the organ to the to the the national body to be for membership and there are some things they still requested, which I'm working on. One of them is the anti doping rules. For our country, because we have to come up with a code that we shall also be following. So we are working on it close with a few patronizing spots to see that we have it done. So for next year, we shall not feature in. We have not been Paris as blind football, Uganda. But we are in for 2028, which will be staged for Los Angeles, Angeles, I believe next year if yes, ingredient eight. So I believe next year, if everything is sorted, within the international body, we are going to start to play international sanction games and we shall see how we shall fight to qualify for 28. Yeah.
 
</strong>Michael Hingson ** 45:49
And some of your players play for other countries next year? Or do you see that even as a possibility?
 
<strong>Jagwe Muzafaru ** 45:56
I have no problem with it personally, if a country approaches them, and you would like to, because for us, we are not, most of my prayers are not yet registered in a country that are based on international database. So if any country approaches us, or any country or someone approaches the country, individually, it's okay. For us, we are open to give them that opportunity so that they can venture and seize. We spots sports can help them to see how their legs contain.
 
</strong>Michael Hingson ** 46:37
What kinds of challenges do people who are blind or low vision face and going into sports, say in Uganda, like blind football or other things are, are there efforts to encourage that or do families and people still really say, well, blind people can't do that, and so they discourage it.
 
<strong>Jagwe Muzafaru ** 46:59
Ah, it all ends with our participation, as as long as people are seeing plain, people easily understand that these guys can play. And whenever they see them on pitch, they always understand that I was scared to tell my child to go play because I thought they can collide. But when they see themselves on the pitch without any collusion, so people just encourage them to keep playing. So it's the mindset, which prevents them, but what if you're the challenges one of them is the accessibility it comes to the road, it comes to the technology, it comes even in communication. So, most of our people are known, when it comes to moving to the fields, they are not so visually impaired friendly, most of the fields we have even when it comes to playing, they are not visually impaired, or friendly moving in playing around or even just walking around them, you can find one peach is shared by almost four teams of sighted people. So when it comes to playing, you know, our game is a silent game. So, it always disturbs us in the training and you have to fight for the spaces. Another thing can be on the aspect to the finances, there is a lot of expectation because I if somebody sees you on TV, somebody hears you on radio, and there was CZ on international channels. So so someone comes, may reach out to you like on Facebook or, or email and say I want to be part of blind football Uganda, how can I can how can you involve me? So most of the people work with come with a high expectation of money because of a huge publicity we have. I had to devise the end up when we talk to them, we end up finding that we can't we can like work with them because of the aspect. You can't pay them at the moment. Yeah, if someone can be can you be a volunteer? It says I'm past volunteering. Legit. Some of us are volunteer. This was for over ever since we started like professional careers. Yeah, those are issue challenges.
 
</strong>Michael Hingson ** 49:43
It's an it's a new sport. Really. It's it's not been around long. And it is a process and a lot of times I can imagine people are impatient and when they they need to understand that it's new and it's a and sometimes it's a rare A person who will take the step back and say, Okay, I'll help try to make it better. And maybe someday there'll be money to pay. But it isn't all about money. As you said, the players are also playing for fun, which I think is really important and really pretty cool. So I'm glad that people do play it for fun. And so far that's working. And you'll grow. I mean, it will, it will continue to grow, and there'll be more substance later. So what can people do to help support what you do? And what kind of message do you want those people who listen to unstoppable mindset to hear?
 
<strong>Jagwe Muzafaru ** 50:45
First that as, as blind football, we are challenged with the equipment side. So to get the equipment that we used to play in Uganda, and Africa at large, it's a little bit had an expensive, so work with. Yeah, so I began a fundraiser. It's on GoFundMe, we are only soliciting for only to buy standard equipments from eyeshades from the bulls. Even make our own boards that we use on the pitch, everything that you may understand that is used in soccer, we need support for it, because as I've told you have a teams spread over every region. So our fight is to have more and more teams, more teams with equipment supplied to them. So that's our fight. So if someone wants to help us in one way or the other, we can go to GoFundMe look for look for blend football. And then they can cast any donation. And I can assure you that the money goes to the right cause already we have like 700 700 euros that have been so far donated to us. And we are moving anyway, we are moving. But more so if someone needs Oh, is willing, who can be willing to come to Uganda Oh, it can come as a by the way, you somebody's coming to Uganda, then they come and give us just the knowledge of bland food. Because I've I've never been of all the people I work with even me, we have never got that knowledge of how to play standard out, like the standard training. We have never got that knowledge, we use YouTube tutorials, and even the internet. So we read, research, and then use it but we have never got like, experience knowledge with a professional. So if someone is willing to come to Uganda, just to give us some little knowledge about the game, how we can improve here and there and give us tips on how we can play then we also invite you to do Uganda.
 
</strong>Michael Hingson ** 53:16
Well, okay, so tell me how people can reach out to you and learn and contact you and learn more about the program and so on. If you would spell your first and last name and then tell us how they can reach out to you. I would appreciate that.
 
<strong>Jagwe Muzafaru ** 53:34
My name is Jagwe Muzafaru, and if you want to reach out to
 
</strong>Michael Hingson ** 53:39
do if you could spell if you could stop. Can you spell that please?
 
<strong>Jagwe Muzafaru ** 53:43
Yes, my name is Jagwe Muzafaru and Jagwe is spelled as J A G W E Jagwe and Muzafaru is spelled M U Z A F A R U. And you can reach out to me directly on all social media platforms, specifically Facebook, Twitter, LinkedIn, and even Instagram. And you can you can also reach out to our social media platforms, which run under the name blind football Uganda, blind football Uganda say you can reach out email. Even if I'm not the one who responds, someone will respond. And if you direct one to talk to me, someone will direct you to and then you can have an opportunity to chat with me or the team more so if you want to watch some of our works, you can go to YouTube and on YouTube we use blind football Uganda is where we post some of the videos of our work. So you can go there and watch a few of our activities that we are doing in Uganda.
 
</strong>Michael Hingson ** 54:56
So blind football Uganda is had a website
 
<strong>Jagwe Muzafaru ** 54:59
not yet we are working on that don't have as for now.
 
</strong>Michael Hingson ** 55:05
Well, I know that you're, you're working on it.
 
<strong>Jagwe Muzafaru ** 55:09
Yeah, but we are all we are on all social media platforms Facebook, Instagram, Twitter, LinkedIn, just typing blind football, Uganda. Yeah. Okay. And then your computer
 
</strong>Michael Hingson ** 55:24
as well, I know, I met you through Sheldon Lewis at accessiBe. And so I hope that when you get a website, you'll use accessiBe to make sure that it is accessible for everyone to be able to use. And we're all ready to help in any way that we can to, to assist with that. And so keep working with Sheldon, but if any of us can help them, we're glad to do that. But I want to thank you once again for being here. This has been fun. And I think very interesting. And we're anxious to hear more about how things go with blind football Uganda as you continue to progress. So you'll have to come back and tell us more later. When for you listening. I hope that you enjoyed this, please, please reach out to us. I'd love to hear from you. You can reach me at Michaelhi at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. That's M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o <a href="http://n.com" rel="nofollow">n.com</a>. And so I hope that you will come comment on what we have talked about today. And I hope that you'll give us a five star rating. Wherever you're listening to this, please give us a five star rating. We appreciate your your ratings very much and we'd love to hear your comments. And of course, as always, if you can think of anyone else that you believe that we ought to have as a guest on unstoppable mindset, unstoppable mindset, please let us know. And Jagwe that's the same for you if you know anyone that we ought to have as a guest. I would appreciate you telling us about it. But I want to thank you one more time for being here and for talking with us today. So thanks very much. This has been fun. I hope you've enjoyed it as well. Thank you
 
**Michael Hingson ** 57:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind Football Organizer with Jagwe Muzafaru</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c62622d8-7df3-4ebf-a4ea-d620c6d0f246.mp3?source=rss&amp;ext=asset.mp3" length="34007461" type="audio/mpeg" />
<itunes:episode>171</itunes:episode>
</item>
<item><title>Episode 170 – Unstoppable Employee and Entrepreneur Visionary with Robert Schott</title>
<guid isPermaLink="false">https://pinecast.com/guid/f8debd61-03bd-4d0e-aba2-4664920da0de</guid>
<pubDate>Fri, 13 Oct 2023 11:00:38 -0000</pubDate>

<itunes:duration>01:06:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1c8628ba-2853-4561-9634-e47befea3ab1/Um170-Robert_Schott-Coverart.jpg" />
<description><![CDATA[<p>I rarely have met someone who, throughout his life, has been presented with so many challenges but always moves forward with strength, poise, and vision. Robert Schott and I first met 27 years ago when Karen and I moved to New Jersey for a job. Robert immediately took a liking to both of us as we were asked to help our church, also the church Robert and his wife Erica attended, design wheelchair access both for Karen and others. As I got to know Robert I recognized that he was quite a determined individual who worked hard to bring success to whatever endeavors he undertook.
 
Robert’s story both in the work he has done for others as well as his own inventing mindset is well worth hearing. In fact, as you will hear, he has designed a new toy currently looking for a manufacturing home, but that already has been described as the first invention creating a new way of play for children.
 
If all of us ever encounter through these podcast episodes someone unstoppable it is Robert Schott. I hope his thoughts, life lessons and his enthusiastic mindset rubs off on all of us. His faith and his attitude really do show all of us that we can be more unstoppable than we think we can.
 
 
<strong>About the Guest:</strong>
 
 
Robert Schott has more than 40 years of business and employee communications design experience currently concentrated in employee benefits and retirement plans. With Charles Schwab Retirement Plan Services, Mr. Schott specializes in customizing people engagement strategies on financial literacy and to prepare his clients’ employees for their future retirement income needs. Pensions &amp; Investments magazine recognized two of his recent projects with First Place Eddy Awards for superior achievement in Retirement Readiness and Financial Wellness communications design.
Mr. Schott help similar roles at Merrill Lynch Retirement Plan Services, J.P. Morgan/American Century Retirement Plan Services, J.P. Morgan Investment Management, and Coopers &amp; Lybrand Human Resources Group.
Additionally, Mr. Schott founded and owns Bopt Inc., a consumer product development and sales company featuring two notable inventions, WOWindow Posters® and SprawlyWalls™. WOWindow Posters are translucent posters designed for illuminating Halloween and Christmas images in windows simply by turning on the room lights. SprawlyWalls is a build, decorate, and play system for children ages 5 to 11 to create play spaces for their dolls and action figures. The Strong National Museum of Play/Toy Hall of Fame recently included SprawlyWalls in its in-museum Play Lab.
Mr. Schott is a member of the Leadership Forum Community (LFC) which convenes to explore leadership challenges, develop conscious leaders, and create solutions that result in meaningful and equitable change in organizations, education, and society. He collaborated on the concept of ‘Conscious Dialogue’ presented at the LFC Summit in July 2023.
Notably, in 2019 and 2021, Mr. Schott participated in America in One Room, an experiment in Deliberative Democracy designed by social scientists at Stanford University to foster civil discourse on political themes by convening over 500 USA citizens for moderated discussions. In 2021, Mr. Schott’s community, Cranford New Jersey, recognized him with the annual Kindness Award for bringing joy to others through his massive annual front yard snow sculptures. In June 2023, he joined an expedition in Newfoundland Canada to search for a missing French biplane that would have beat Charles Lindbergh in 1927 for the $50k prize money had it landed in front of the Statue of Liberty coming from Paris.
Mr. Schott holds a bachelor of arts with honors in communication design from Rochester Institute of Technology. He completed a Mini-MBA certification program at Rutgers, Center for Management Development. He had previously held Series 7 and 66 licenses for his financial industry work.
 
 
<strong>Ways to connect with Tony:</strong>
 
<a href="https://www.facebook.com/robert.schott.33/" rel="nofollow">https://www.facebook.com/robert.schott.33/</a>
<a href="https://www.facebook.com/SprawlyWalls/" rel="nofollow">https://www.facebook.com/SprawlyWalls/</a>
<a href="https://www.facebook.com/WOWindows/" rel="nofollow">https://www.facebook.com/WOWindows/</a>
<a href="https://www.instagram.com/sprawlywalls/" rel="nofollow">https://www.instagram.com/sprawlywalls/</a>
<a href="https://www.instagram.com/shotinthedarkguy/" rel="nofollow">https://www.instagram.com/shotinthedarkguy/</a>
Twitter: @wowindows
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome once again to unstoppable mindset. I am your host, Mike Hingson. And today, I get to really have a wonderful pleasure and honor to even introduce you to someone who I've known for a long time, Robert Schott lived fairly close to us when we lived in New Jersey, we lived in Westfield, New Jersey, but we both went to the same church, which is where we met, we met the shots and others became good friends. And Robert was a very good supporter of ours, especially helping Karen because if and when we started at the church, it was not very wheelchair accessible. And there were a lot of issues to try to make it more accessible. And Robert and others were really helpful in advocating and recognizing the value of that. So he's become a great friend. He's had associations with Rochester Institute of Technology and actually helped get me to do a speech there one. So Robert and I have known each other for a long time. Gosh, if we were to really go back and count, Robert, it's since what 1996. So that is what 27 years long. I know. Welcome to unstoppable mindset.
 
<strong>Robert Schott ** 02:34
Well, thank you, Michael. And I appreciate the warm regard as friends that's top of mind and you create helped create a fascinating part of my life. And Erica's life, which we're grateful for. And we were sorry to see you move west. But I know that was all for good things
 
</strong>Michael Hingson ** 02:53
are good things. But we still get to stay in touch. And yeah, and one of these days, I hope to be able to get back to New Jersey and spend some time with all of you, which would be good. So we'll have to figure that out at some point. But for now, let's let's talk about you a little bit. Why don't you tell us a little bit about as I love to do with the deepening of these things, the the early Robert growing up and all that sort of stuff and kind of what got you to where you are at least a little bit and then we can always go back and talk more about that. But yeah, love to hear some of the early Robert stories.
 
<strong>Robert Schott ** 03:30
Yeah, and cut me off when we need to pivot but okay, I'm cutting you off now.
 
</strong>Michael Hingson ** 03:33
Thanks.
 
<strong>Robert Schott ** 03:36
You're funny, man. Yeah, go ahead. Well, in fact, I grew up in a town past Westfield, which was Fanwood nestled by Scotch Plains. I went to Scotch Plains Fanwood high school I was one of five children to two middle class English parents. My mom was the high school nurse where I was went to high school I had a hard time cutting class or calling out sick because she knew
 
</strong>Michael Hingson ** 04:02
my dad told us no anyway.
 
<strong>Robert Schott ** 04:05
Yeah, you know, my dad actually have pretty fascinating place to work. He was a lab technician on the brainiac floor at Bell Laboratories and Murray Hill that could go on and on about that but one little thing was the tech across the hall from him he had made the first transistor which set a whole lot of things in motion. But we we you know mom and dad were around dad would go down in the basement and do oil painting and I mentioned that for a reason I'll tell you what, we were very involved in our school and activities band, I was a big into Boy Scouts. And all along the way I would became very interested in art. And that was I mentioned that was a fine art oil painter became professional grade but he taught me how to oil paint when I was seven years old and always made sure I was supplied with tools and gear. You know from what caravita oil painting in watercolor. So that became a nice side thing for me to focus on, which kind of fizzled out as a creative arts. But by the time I went to college, where I shifted to Applied Arts and what that what I mean is graphic design was my major at Rochester Institute of Technology. It's interesting, I think about that decision. And when I was in junior high school, I made a proclamation to my family, I said, I don't like TV advertising, I'm going to go into advertising and change it, I'm going to change the world of advertising. And so when I was studying schools, Syracuse University was, you know, one of the two that I narrowed down or it was the other. And I got to Syracuse, I would have been in New House School of Communication, which was more advertising and media focused, whereas it was more graphics and artistic focus. But the decision which was relevant for 18 year old was the ice rink at RMIT was on the way from classes. And if I went to Syracuse, it would have been a two mile train. So we make our decisions. It all turns out,
 
</strong>Michael Hingson ** 06:13
you my brother in law, is in Idaho, and for years was a master cabinet maker, he's now more of a general contractor, but his winters were all controlled and covered by skiing. And in fact, in the winter, for many years, he as an Certified International Ski guide, would take people to France and do off piste, skiing and so on. But I understand exactly what you're saying about the ice rink because he was all about skiing, and still likes to ski but he's a lot older and doesn't do the events. And he's also got work in the winter. So responsibilities change, but I know what you're saying.
 
<strong>Robert Schott ** 06:57
Yeah, I was. I learned how to ice skate on my backyard after an ice storm in 11th grade and I began playing ice hockey pickup with some friends and I had two years to get ready before college and I I actually made I got cut from the junior varsity team. But I said to the coach, hey, listen, I really want to learn this game. Can I can I come to all the practices? Can I come to the games and carry everybody sticks in the water? He said sure. And so I didn't miss a practice and mid season. I guess enough guys got hurt or quit. Or I showed progress. He put me on in a game. He gave me the last minute of a game. And the only thing I was able to do was when I jumped over the boards the puck was coming by. And so as the opponent, I just put my hip out and I gave the guy a hip check. He went flying and the game was over. So he said, Yeah, you're qualified. We need you for the next game. Like I had, I had two goals and three assists and eight games. So I actually was a producer.
 
</strong>Michael Hingson ** 07:55
Well, it's always better to be a producer than not needless to say. So what was your actual major then?
 
<strong>Robert Schott ** 08:03
Well, it was called Communication Design. And it was focused on communicating through graphic arts, and largely the two dimensional realm of graphic arts. And I was a high achiever in my classes, mostly A's and what I did some standout work. It led to a summer job at a welding products company in the art department. And I remember getting rejected by Texas wiener hotdogs that summer. And then I went to this agency and as I was walking out the door, they because they said they had nothing for me, oh, here's something Oh, you have to know how to type. So I said, Holy cow. I know how to type. My mom made me take typing in eighth grade. So I ended up in the art department, you know, go figure and I was using an IBM Selectric components, not yet knocking out, you know, graphic text writing with that, that early typesetting machine. And so it was a great and that summer job. One of our one of our vendors would come in and pick up work and he ended up at the end of the summer saying come work for me when you graduated. I help you with your homework for the rest of the year.
 
</strong>Michael Hingson ** 09:16
God does provide doesn't teach Oh, it's pretty funny. Yeah, there you go. So you graduated when did you graduate?
 
<strong>Robert Schott ** 09:25
That was 1981. Okay, then I was really busy student you know, between a little bit of ice hockey and academic word, the artwork was very time consuming. And I also was a pretty high level student leader in on the campus and that led to some pretty fun things too. So I was pretty harried, you know, really had to burn the candle on both ends a lot of the time. But in 1981, I had that job offer, which I took and it was he they put me on the artboard to Do graphic arts and there was a small boutique, there was a dozen people doing business to business communications, which included business slides, industrial videos, other graphics and advertising materials. And it turned out I was, I was actually not very good as an artist on the board on demand, you know, I was a good student, but it didn't translate. And so getting into the thick of it, they went into computer graphics, there was a machine called jet graphics that allowed us to make business presentation slides, instead of using the old graphic art, code Iliff and other kind of build your slide business that way. And they put me in charge of them. And within three years, we had seven of these machines in two locations running around the clock, seven days a week. And it was a grind, if I may think I really, I discovered the limits of the physical limits of sleep deprivation, which is not a healthy thing, but I did it. And that's what was probably the first thing I ever became an expert at in the country may be further making these slides and supervising and training, you know, a team 24/7.
 
</strong>Michael Hingson ** 11:21
So how long did you stay there? So this was after college? Right?
 
<strong>Robert Schott ** 11:24
Yeah, so I was there for seven years. Wow. Okay. And I mentioned one thing about a large part of my career was in reflection, I'm trying to coach my own young adult children don't fall into the same trap. Maybe I didn't really have the aspirational goal in my mind, like when I did when I was in junior high school. But what I did do was accept the next job that somebody offered me. One because I was ready to leave and two was a good job offer. But it didn't. After doing that three or four times it didn't ever really align with where maybe the root of my skills or passions lay. So a lot of years went by just, you know, three, seven year stints to say, Yeah, I'll take that job and, you know, going to have children, I need a professional job, and I needed benefits. And, you know, I took my I took my eye off the market, what I was really maybe meant to be
 
</strong>Michael Hingson ** 12:28
right. So you say you went off and you took other jobs. And so where did you end up?
 
<strong>Robert Schott ** 12:36
So the sequence was I left? We were doing business slides for the Coopers and Lybrand can see accounting and consulting firm and I was making the earliest of its kind slide presentations for 401k plans in the middle early 80s. And from that, I got to work with Coopers and Lybrand. You know, my first job was working with Coopers and Lybrand. And they said, why don't you come over here, because they liked what I was doing producing the record on case stuff. So I learned how to be an A Communication Consultant, the full gamut it was writing and directing and strategy at Coopers for their human resource advisory group clients. And sure enough, in the 401k plan at Cooper's they had JP Morgan investment funds. And that when they brought those funds in, I got to know the funds. And we communicated to 20,000 people about those funds. And eventually, JP Morgan said, why don't you come work over here? There you go. So I went over there. And you know, each time I was still have a relationship, or I left, which was, you know, kind of unique.
 
</strong>Michael Hingson ** 13:44
But good. She kept a positive relationship,
 
<strong>Robert Schott ** 13:47
no burn bridges. It was natural for me to move on. And the Morgan thing was in your marketing grew up helping to communicate the value of these types of 401k plan funds that other companies would put into their 401 K plans. So it was kind of there that I moved into another role where they formed a partnership with a company called American century. And we formed a partnership in retirement plan servicing and I moved over to that side of the business. But things didn't really go very well, after a while and I was getting frustrated with the work environment and the work I was doing. That's what led to the spark of doing something different.
 
</strong>Michael Hingson ** 14:36
So you, you decided you really needed to do something different than working in those kinds of environments. And did you have an idea of what you wanted to do and where you were going to go?
 
<strong>Robert Schott ** 14:46
Well, it it's interesting, because, you know, there was no there was no real physical track to making Something happened that would put me in a new place. But there was a seed to have an invention idea I had to pursue. And that was really the mission. Can I take this idea? Get it further, far enough along? And then then from there, it was the idea, could I license it to a big manufacturing company? And so the inspiration was in a day of wallowing in my corporate anxiety, I went upstairs. And you remember my daughter, Carly, she was seven years old and 2000 2001, I think it was. And she was playing a certain way with her Barbie dolls. She was making rooms to play with her dolls across the floor with cardboard bricks. And I just went up to watch her play. That was my relief release. And I said, Hey, Carly, I wonder if a toy exists, where you can build walls. And you don't have to, you know, I can get something official that it was a Sunday afternoon. And I said, What, hey, let's go downstairs and draw what this toy could do. So seven year old, Carla and I went downstairs and we started drawing this idea of connecting walls to make dollhouse rooms. And I said to her right there, okay. This is all I need to know that this is something I have to pursue. And I'm going to work really hard to make this get this product made for you. And that's what kicked off the inventions probably was back then.
 
</strong>Michael Hingson ** 16:30
So basically, though, were you working for someone else at the time? Or Did Jesus decide to do this full time? Or how did all that work?
 
<strong>Robert Schott ** 16:37
Yeah. So initially, I was still working at JP Morgan investment. And at one point, I got laid off. Another fell out that they were rejiggering things. And of course that happens. But they gave me a generous severance package. And I said, Oh, holy cow, here's my moment. I'm going to go full blast on this toy idea. So I've been working on it for a year. Now I had this open time, with some, you know, compensation to cover my expenses, and then went hard at it. Now in the meantime, I was anxious. So I ended up pursuing five other part time things. I got a benefits consulting job, and I was dabbling with these other things that were really distracting and, frankly, the ability debilitating because I couldn't get anything to stick to make additional money. And and to have the free time to work on a toy.
 
</strong>Michael Hingson ** 17:34
That totally Sarika doing.
 
<strong>Robert Schott ** 17:37
She can. She's been working ever since you've known her in occupational therapy,
 
</strong>Michael Hingson ** 17:42
since she continued to work. Yeah. So
 
<strong>Robert Schott ** 17:46
yeah, I mean, I had the severance. So that was key. But I also didn't know if I was going to have another job at the end of it. So I had to continue thinking about how to make money if the toy thing doesn't, you know, come to Canada really fast. But in that period, I really refined the concept I filed for design and utility patents on the mechanical element of the walls, the way they would connect together. I created a logo and branding and I created a packaging design. I made prototypes, dope models for the kids to play with Ram focus groups with groups, a little kids, and all the proofs of this really cool thing we're coming through. And through. You know, a friend of mines likes to say it's, it's not serendipity or accident or luck, it's intentionality. And when you have really crisp intentions, some things kind of can just happen and out of the most unexpected places. And that that happened, I ended up getting a meeting with Hasbro, a college friend of mine, and it was like the Tom Hanks at Hasbro. He had a lab where he'd make stuff for the inventors. So I said he introduced me the creative guy. And they said, Yeah, if we really liked your idea, but it's not really for us, at least not at this time. And we back up a second when I was in the outplacement Center at Morgan, a former client then friend said hey, talk to this guy, John, John Harvey, and he'll coach you on your transition because he started a free coaching Transition Network out of Maplewood, New Jersey. So I called John and he said, what do you what do you really want to do? And I said, Oh, I really want to make this toy. He said to me, Hey, listen to this. Three months ago. I was at a think tank session. I might get the details fuzzy here, but it was the heads of innovation from Nike, somewhere else and Mattel and when you're ready, I'll introduce you to the head of innovation at Mattel. And so after my Hasbro meeting I called on Joe It said yeah. And he made the introduction and through another couple things. I got to make a meeting with the Creative Director for Barbie at Mattel, the biggest toy brand on Earth, and I got an hour. That's what I left the building that the young lady said, I know you got it in here because people like you don't. To Joe told you stuff about Barbie probably shouldn't have because, you know, it's proprietary, but he really liked what she came up with. And I'll share that walking out of that building was the singular highest moment, work moment of my life. And nothing is taught that yet. Even though the deals didn't turn out, just the sense that I made an impression to this big company, as a novice said, Man, I really ready to I'm really able to do something different.
 
</strong>Michael Hingson ** 20:57
So you have When did you have the meeting with Mattel?
 
<strong>Robert Schott ** 21:01
That was the late spring of 2003.
 
</strong>Michael Hingson ** 21:05
Okay, so that was always ago that was 20 years ago? Yeah. 20 years. And but did you have a basic conceptual design? Or did you actually have a model at that point?
 
<strong>Robert Schott ** 21:17
Oh, yeah, I had the prototypes, I had play models, you know, everything was, you know, in a condition that was acceptable from a toy inventor for a big company to take it on. And I didn't make any errors about what I anything beyond what I knew what I did. I didn't say I knew how to price it or manufacture it, or anything like that, which other toy inventors would have known more about. But, you know, no deals came through and I solicited all companies, you know, Lego and connects, and I went to FAO, Schwarz and Toys R Us and all in fact, the last meeting I had was with the head of brands at Toys R Us that was through an acquaintance, a friend of mine who I worked with in my first job out of out of school, he introduced me the head of brands, and I met there and Susan said, Oh, Robert, I really really liked your idea. I can't work with you. Because it's not real yet. You know, I need to be able to product to put on the shelves. But go back to Mattel tell them they're not they got their heads in the wrong place. Because this is what we need on the shelves. And I'll spare you the EXPLAIN of that. What was that? So, you know, here's another validation from the biggest toy distributor on earth without my concept. And crazily I just kind of got burnt out and I need to get a new job and I let it go. I just had to let it go for a while.
 
</strong>Michael Hingson ** 22:41
So what did you do?
 
<strong>Robert Schott ** 22:45
Well, two things happened. One, the realization that I knew I could do something different, I thought about what else I had made around my home. And in fact, it was in the year 2000. For Halloween I had made out of hardboard and red cellophane giant cutouts of cat eyes that I hung in the Windows upstairs. And with a room lights on they lit up like a giant cat was looking at. I thought, holy cow. There's an idea. Maybe i i figured i can get that done myself. I don't need to sell the idea. I'll just get after it. And so I worked on it for three quarters of a year. And then I talked to a friend. I remember you remember Brian Jenkins and Cindy Jenkins from the church. Brian was a printer by trade and I said Hey, Brian, what do you think of this idea. And in the same call, he said, Hey, I was just drawing a pumpkin that would light up to put in the window. And we agreed to go into business together. And it took us two more years to figure out how to make them. We ended up with a outfit in Green Bay, Wisconsin that agreed to work with us. And a little thing that I learned along that way was never, never, never admit your deficiencies on something always present yourself as confident and professional. And they this big company that served enterprises like Procter and Gamble allowed us to come into their space and dabble with manufacturing this printed window posts around big wide plastic sheets on 150 foot long printing press. And we pulled it off, you know we made a poster that that worked. So now I said there was two things. That's one track and I'll tell you more. But at the same time I needed to get back to day job with income and the fellow that I got laid off with from Morgan said, Hey Robert, I saw a posting for that's made for you and it was with Merrill Lynch and I put my resume into the black hole. And the next day I had a call that never happens. And three days later, I had an interview. And remember the second part of that interview that the hiring manager took me back to the first interviewee, or, as she said to the first, the second one, Hey, give this guy an offer yet. So it was a slam dunk, I got back to work, right at the end of my 15 month severance. So that all kind of worked out nice.
 
</strong>Michael Hingson ** 25:29
But you did keep on dreaming, which is part of the whole story at first, which is great, but you did go back to work. And that works for a little while, at least while Merrill was around.
 
<strong>Robert Schott ** 25:40
Yeah, well, kind of they never really went away. They took up, you know, partnered up. But I worked there for, I think, six years. And this is how you can do things sometimes in life that are, it's creative thinking. And I said to the boss, hey, look, I had a bunch of bad things happen with the poster business after we had a tremendous start, you know, we, we ended up in three years with a million and a half dollars of sales. And we were getting attention by the biggest enterprises in consumer, brick and mortar stores. But then, sadly, Brian passed away in 2009. And I had to take on the whole thing myself. And I approached my, my boss, I said, Look, I gotta leave, you know, I gotta work on this. And she said, Well, why don't go so fast. We need you here. How about if we give you a reduced hours, but still keep you on benefits? I said, that works. So I went from 70 hours a week to 40 kept my bike benefits. And then I worked another 40 a week on the
 
</strong>Michael Hingson ** 26:44
poster business, back to sleep deprivation.
 
<strong>Robert Schott ** 26:47
Yeah, well, that was easy street from earlier years. So I did that for another year. And finally, I said, No, this isn't going to work. And I cut out and I worked on the poster business full time for five years, which was had diminishing returns, the world was changing. And there's a lot of obstacles that I had overcome. Amazon was starting to come into play in the big box store, the big Oh, my wholesale accounts were drifting away, and it was just a mess. So I ended up going back again, through fellow I worked with at Merrill said, Hey, come work for us. And I won't get into that, because it's my current work. But that's, that's where I've been for seven, eight years. Now. It's the next corporate gig.
 
</strong>Michael Hingson ** 27:41
Things that I react to. And the most significant to me is no matter what with all of the job changes. I don't know that I would say all of it's not like there were such a huge amount, compared to some people who can't hold a job, you moved from place to place. But one of the things that I find most striking is that you kept really wonderful relationships, wherever you went. And whenever you left, you continue to have relationships. And that's been very supportive for you, which I think is really cool. A lot of people don't do that and burn too many bridges, which is unfortunate.
 
<strong>Robert Schott ** 28:21
Yeah, thanks for recognizing that I, I hold friendships or business acquaintances from all the roles I had. And I'm, you know, happy about reconnecting with people and reminiscing. But they've also come into play. Over time, what at different points, I'd reach out and say, hey, you know, I know you're doing this now. But that was, you know, there's a 40 year relationship from that first a few of them that I've been able to go back to currently and say, Hey, let's talk about this thing I'm working on.
 
</strong>Michael Hingson ** 28:55
And there must be ways that you're obviously benefiting and helping them as well.
 
<strong>Robert Schott ** 28:59
Oh, sure. Yeah, absolutely.
 
</strong>Michael Hingson ** 29:03
Well, you know, clearly, by definition of what this podcast is all about, you are absolutely unstoppable. in mind, and so on. Give me a couple of examples in your own mind, or from your own perspective of how you've been on top of that, maybe a small one and a big one.
 
<strong>Robert Schott ** 29:20
Yes, that's a good question. It was a couple of small ones that are more recent. I'll just stick to the more recent because it's shows I still have the ability to persevere, and it has a lot to do with a lesson my mom taught me was you always have to finish what you start. And I learned that you know, when I was five, six years old, you know, she wouldn't let us quit something at school because we were unhappy or didn't like it. We had to finish it. And so I got into for fun making big snow sculptures out in my front yard. And I've been doing in our town of Cranford for over 30 years and I did a MIT college and back in high school. Well, in 2020, it was 2021 There was a big blizzard. And I'd been waiting to do this particular snow sculpture of Abraham Lincoln, half scale. So half scale is for 15 feet tall. And I had gotten skilled enough to know how to prepare my drawings. And I built a wooden form to fill as the base. And we we had a convergence of things and I need one was a big snowstorm to it has to get warm afterwards because I mold and build. And I had to have the time. So this thing started on a Sunday afternoon. And as I got to do this, this, this is it. This is the moment of truth. And so from Sunday afternoon, Monday, Tuesday, Wednesday, Thursday, Friday, and then some nights after my work job. And then all day Saturday, I worked on Abraham Lincoln. And I realized that it was probably over six tons of snow that we moved. I spent 435 hours sculpting carving, and I had a bunch of helpers. And it was magnificent. And it attracted national media attention. And the beautiful part was it landed right on Lincoln's birthday when I finished it. You have pictures? Yeah, I do. I have some good pictures of it.
 
</strong>Michael Hingson ** 31:23
Once we have a picture or an article, loved it featured in the podcast notes.
 
<strong>Robert Schott ** 31:27
Yeah, I absolutely send that. But here's the kicker. And I didn't tell a lot of people that week, that Sunday when I started, I had body aches and a fever. And I said, I have to do this. This is the moment of truth. Well, I didn't find out till Thursday that I had COVID. I was climbing ladders and lifting snow six hours a day changing clothes three times because I was sweating so much. And I just it was so hard to get up in the morning and get at this thing, but I did it. So there's, there's I guess that's a good example of a small thing. Getting it done.
 
</strong>Michael Hingson ** 32:04
Not sure it's so small, but I hear you. And then once you said 14 feet tall,
 
<strong>Robert Schott ** 32:08
14 feet tall. Yeah. of Abraham Lincoln, nestled in his chair looking out from the Lincoln Memorial. Right. So that's, that's an unstoppable, I'd say, you know, pursuing the window posters is an exciting things that I feel really proud of achievement, that I can look back on fondly and say I really got something good done there. And I think that, you know, the window posters I've been doing for, yeah, I've been working on it for 20 years 17 In business. And it's, it's been, it was wildly successful when we got going. And it's had a lot of setbacks, and been losing money for 10 years. So it's something that's kind of weird, because I can't even get out of it. You know, I couldn't sell the business, I couldn't sell the inventory. But I'm straddled with some debt from it. And from, you know, having things I just don't want to throw away. Every year, it's all online, and I sell them online, and I make make some money, just about is covering expenses now. So, back to unstoppable during the pandemic, I'll say I had the good fortune of being able to cut out three or four hours a day of commuting to New York City. And I said, Alright, I gotta get this toy made. And I picked up this volleyballs again, and I I got serious about pursuing it to the finish. And to the act of that, you know, fast forward. Last November, I got product in hand. You know, I took it from further engineering, prototyping, manufacture, testing, then you fracturing, packaging, patent filings marketing. I've been working on its sale since last November. So 20 years later, you know, or more. It's coming to fruition. Now, once
 
</strong>Michael Hingson ** 34:06
Yeah,
 
<strong>Robert Schott ** 34:08
let me add a point here. Because when I said I was gonna make the window posters, I said, Alright, I'm not giving up on the toy, but I'm going to make so much money from the window for posters, I can afford to make the toy pins some day. I just told you I was I've been losing money on the toy on the posters. But what I didn't, what finally occurred to me a year ago was holy cow. I got a I got the value and benefit of experience from learning how to make a product bring to market to make the toy. So the the, the outcome was, I didn't make a lot of money to make it but I earned a lifetime of experience to know how to make it. I think that's pretty cool.
 
</strong>Michael Hingson ** 34:51
That's worth a lot.
 
<strong>Robert Schott ** 34:53
Yeah. Yeah, let's How do you make a barcode? I don't know. Well, you have to figure it out. So every part of bringing your part like to mark it from scratch, has these learning hurdles,
 
</strong>Michael Hingson ** 35:03
you know, you go to the bar and you make it home.
 
<strong>Robert Schott ** 35:07
You go to the bar you drink, you talk to the guy next, know how to make barcodes. Or
 
</strong>Michael Hingson ** 35:15
it seems easy to me. Well,
 
<strong>Robert Schott ** 35:18
Michael, I was experimenting with making glow in the dark window posters. So I went to Green Bay to do a glow in the dark test. And just in my travels, I met three more people on the airplane in the airport and at lunch that day, who were in the glow in the dark business. So intentionality, you know, I talked about what I was doing. Oh, I do go to dark paint that will happen in one day.
 
</strong>Michael Hingson ** 35:47
As you said a lifetime of experience, which is something that is priceless.
 
<strong>Robert Schott ** 35:53
Yeah. I'll put a cap on that one. I'll say that, you know, maybe not financially. I haven't blown it out financially. But I'm really rich for the experience.
 
</strong>Michael Hingson ** 36:03
Yeah, exactly what I'm saying. Yeah. Well, so what exactly is happening with sprawling walls then today?
 
<strong>Robert Schott ** 36:11
Well, I had envisioned, pursuing direct consumer through E commerce only and using virtual communities to help create viral interest in the modern way of exposing a product. And that's not going like I envisioned this past nine months. It was disheartening to see one, even in a few years, how that realm has changed, and how much harder it is to get out, reach out and trade attention. And on a shoestring budget, you know, haven't been able to engage at a higher level where people, you know, for 50 grand, they could help make that happen. But in the meantime, I was working with a person who was critical of me spending time on the idea of networking. And I said I'm because he was helped me think through some of the marketing stuff. And so I've gone up to ra T, I was invited to go to the hockey game, I'll be in the President's booth at the arena at the campus. I'm going I don't know what's going to happen, but I'm gonna make the trip us up my time. And he said, Why are you gonna waste your time showing something that's not really ready for I'm going anyway, fella. So I went, and guess who was in the President's booth. But I mentioned I was a student leader and are at, and the Director of Student Affairs who I became very close to in a lifetime friend, and eventually become number two, at RMIT, as the Secretary to the institute. And he was in that booth with his wife. And it's like, holy cow. Well, of course, I brought my prototype. So I'm showing everybody in the President's booth, my toy idea. And then Fred pulls me aside and says, hey, hey, Robert, and if you know this, but I'm on the board of directors at the strong National Museum of Play, and Toy Hall of Fame. If you want, I can get your meeting there. Like it was the perfect storm for networking, and meeting. So here, I had an hour with the chief curator of the National Museum of Play, and he's been in this business for 35 years, who looked at what I was doing and said, Man, this is such a great story. And I think the trouble with you getting exposure with your product is because people don't know what to make of it yet. In fact, Robert, you've invented a new category of play. As well, that isn't that because he couldn't think of a comparable to what I've created. And furthermore, they said, we'd like to bring this product into our life play lab, we're in the side, the museum kids can come in and play with, you know, free play type of building toy systems and learn a lot from that. Yeah, so I think they're putting it in there in a few weeks, in reality, and they're also bringing my toy out in public outreach to children who have troubled circumstances, and may not have a environment where they live to be able to play. So they bring these children to places where they expose them to just pure play, just for the sake of playing in the creative collaboration that goes with that. So I'm grateful to be turning my product into something bigger than just me making a toy to sell but actually influencing young children.
 
</strong>Michael Hingson ** 39:49
But hopefully it will turn into a real product that sells which is always a good thing. But you know, one of the things that I react to keep thinking back on is house Bro, then had no interest in it with things like GI Joe and so on, I would have thought they would have been very interested in sprawie forte, but I guess
 
<strong>Robert Schott ** 40:08
it's you, you're spot on, you know, when I went to Hasbro, I didn't come with just the Girl doll system. Right.
 
</strong>Michael Hingson ** 40:16
I understand.
 
<strong>Robert Schott ** 40:17
I came with the Army system. So I brought my GI Joes and I had camouflage wall panels that connected together to make, you know, Fort scenes. But yeah, they didn't see it that what they said was Well, that's all good. And well, but, you know, boys like to build and destroy. So
 
</strong>Michael Hingson ** 40:40
that was a funny line. Yeah, especially well, yeah. All the way around. Well, you know, clearly though, everything that you're doing, you continue to move forward. And you get sidelined along the way, sometimes from circumstances over which you have no control. But, but you still do, which I think is great. What puts you in keeps you in a mind frame of being unstoppable and just continuing to move forward? Because no matter what's happened, you've had a lot of things that have been setbacks, and a lot of people would just be held back by that. But you've continued to move forward. And you've done it very intentionally and in very positive way. How does that work?
 
<strong>Robert Schott ** 41:27
Yeah, thanks, Michael. I'm gonna go back to the root of a painting I did when I was seven years old side by side with my dad. And it was an apple with a sugar jar on burlap. And he painted his version of paint in mind. And I remember getting it done and maybe didn't reflect on it back then. But I reflect on it now that I created a piece of art that I can look at and enjoy. And we got that done together. And through the pursuit of art, the creative arts, oil painting, sculpture, watercolor painting, and other things. I find the greatest joy for myself looking at, if I can look at something that I did, or that someone else did, and see joy in it, and continuous enjoyment and keep coming back to it like a good movie, like the Wizard of Oz, I can watch that every time. To me that describes what art is that it has this appeal that you can continue to enjoy. And you don't get there by not working at it. Right. So I think when I see something I want to do and get done, a need to see it finished, because I want to sit back and look at what I did it, you know, despite many obstacles, like with the window posters, you know, there was a storm that there was a hurricane that wiped out Halloween when winter and snow blizzard the next Halloween and then my warehouse got hit by lightning and all my product deliveries were late, my partner passed away and you know, all these things that just just bang on? Yeah, but you just got to keep going. So I think presently, like with what I'm pursuing, the side gig, if you will, I have this vision of what it would be. And there's something bigger than I realized last year. But it's so big that it overrides any doubt that I have or fear or even the skepticism of others. And even the regard for risking money on it, I come to realize that, you know, money saved isn't helping me create and invest in in my own pursuit. So I've let loose let go and I don't let it get me down. Like I would have, you know, 30 years ago.
 
</strong>Michael Hingson ** 43:47
So how do you view money today? Or how is your attitude about the whole issue of money changed? Both from the standpoint of you personally, but you've obviously been in companies that specialize in that stuff. So you must have a lot of ways to to answer that.
 
<strong>Robert Schott ** 44:02
Yeah. So it's kind of a little funny contradiction. I teach a lot about saving for retirement yet I'm spending a lot of my retirement savings. I'm investing in my future is what I'm doing. You know, I discovered I had a to really make it happen. I had to use what I have with the belief that it will work out and I'll be better off for it financially one day. Certainly, the cut three high end college educations at a time when I thought money was going to really be flowing from the window posters and my work. That was a drain as it is on anybody today, the way college expenses go. And then just trying to keep my head above water with the poster business. It's been technically losing money. You know, just I'm resolved that this is my way to pursue something bigger in my life. And I'll figure it out. I'll just keep Working I have, I'm so resourceful and I have so many ways that I could earn money for the next 20 years, if I have to that, I just, I don't like it that I'm in a spot. But I love that I feel hopeful and confident in my abilities.
 
</strong>Michael Hingson ** 45:15
But you've made the commitment to do it. And if it means that you'd have to put some things on hold for a while and do more mundane or more things that are not directly in line with what you want to do. Right, you're going to get to do what you want to do. And you'll, you'll let some of the other stuff be a part of what you do to make that happen.
 
<strong>Robert Schott ** 45:36
That's right. And I'll just finish off on the Toy Story, if you will, I have two big events coming up. In the next month. I was accepted to a when he call it up a media showcase. I'll be on Pier 60 in New York City on September 12. So by the time people see this, I might have been well past but the showcases of is for the best toys of 2023. And while I didn't make the cut as a best toy, they accepted me to be present, which is I think a nice credit to that I'm recognizing what I have to be in the presence of major media as well as social influencers. And then I was also accepted on the last day of this year's Toy Fair at the Javits Center in early October for Toy inventors day. So that didn't come easy, either. I had to qualify. And I'll be in front of major manufacturers to potentially come back to the idea of licensing the product. So I've got four tracks, I can sell direct to consumer, I can make the product and sell wholesale. I can pursue other avenues like homeschool and teaching networks and Montessori schools where play free play is the thing, or I could make a licensing deal. So all these are on the table right now and making some of those big opportunities happen.
 
</strong>Michael Hingson ** 47:06
Have you thought of doing anything like trying to go on to Shark Tank and showing this to the world through that?
 
<strong>Robert Schott ** 47:14
Oh, I've thought about it a lot. But I've also tried out for shark tank with the poster idea. And there's a lot of reasons I don't want to do that. A lot of reasons why I won't do that is I won't get into that. But I think I can pursue avenues through my own. Maybe I could put it this way. I've discovered how I can make tracks doing things. And I think maybe other people don't think that's their only avenue. Yeah. Success. And I don't believe that for me. So that's a there's a good answer. Well,
 
</strong>Michael Hingson ** 47:51
and clearly in partisan businesses zine and you want to make it the way you want to make it. So it's just a question out of curiosity, but it makes sense. You know, to, to at least ask the question, and you thought about it. Not that answers it, which is great. Yeah. The you continue to be resilient, about pressing through and finishing whatever you start. I think you've hit on it some but why is it that you are so firm at being able to press through and continue to work? What, what, what keeps you going? And always moving forward like you do?
 
<strong>Robert Schott ** 48:33
Well, you know, I think when you first introduced the idea of me being a guest, I had this theme in my head, which was real, that some bit of my career, I didn't feel very interesting anymore.
 
</strong>Michael Hingson ** 48:49
What and I said you were interesting. Yeah,
 
<strong>Robert Schott ** 48:52
I know. But I'd go on vacation with four other families and these other guys were all entrepreneur, for Nouriel, I had nothing to talk about in my work life that would be of any interest at the dinner table. So it's going to be interesting again, but anyway, I think it's there was lessons growing up about endurance and achieving things, you know, I was a boy scout, and we we camped every month of the year, whatever the weather was, wherever we went so, you know, five below zero in a tent with no floor and a summer sleeping bag. You have to somehow get through that night and learn where your limits are in pain points. I made Eagle Scout at college I was in academics and sports and and student leadership and you know, I actually the one and only time I sought professional help was at school, the counselor to say I'm falling apart, you know helped me put my pieces back together again and the coaching I got there it was really valuable. You know, encourage anybody who's feeling a bad spot to take it Then under the resources out there, and then that first job I had was 12 people. And it was all for one one for all, we were all the hats, you know, when when we move to a new building, they said, We're gonna come in Saturday and work on the wiring together and this new building. So the boss was running out around teaching us how to do wiring, it wasn't really legal, but that's what we did. So you learn how to solve little and big problems. And nothing is an obstacle when you have that frame of mind. And so when I get stuck on a business problem with my side gigs, I hunt down the answer. And I find people who know the answer, and I get coaching and make alliances. And so there's an answer to at all, it's just matter how you pursue that. And the other part of that is, you can set up a business plan and say, These are the steps we're gonna get done. But you can take yourself off of that anxiety by saying, I'm working on this thing to get done. And then the next thing or maybe three things at once, but I'm not going to worry about where it is two years from now, because I can't do that I have to work on what I can figure out today. And I've gotten really good at that. And, you know, setting the expectation, like I thought I would be blowing up my product by June. And yet, most of it's still sitting on the shelf. Alright, dial down my expectation, slow down, what I'm trying to get done, work on some bigger game things. And here's the bigger bigger game, Michael, I want to make sure I get in a year ago, I realized that invented this toy. But then I discovered this world called free play. And I've been studying the meaning of what free play is it's the definition is children given us a place to play and things to play with, that are non electronic. And without parental supervision. And sing alone or with a group or a friend's day will discover how to keep keep an afternoon going through trying and failing and trying and failing and trying and succeeding and solving each other's problems. And what I further learned is that there's incredible power in the development of a child through this kind of activity. And there's some important studies that Mattel and has done with Cardiff University and Melissa and Doug with Gallup, that are proving how children will mature with greater empathy and social skills, when time is devoted to free play versus playing by themselves or electronic play. And I realized I have a new direction that the bigger game is getting my toy out there. But helping children in their free play development
 
</strong>Michael Hingson ** 52:37
is part of what the museum really referred to when they said you develop the whole new way to play.
 
<strong>Robert Schott ** 52:44
Yeah, yeah, fits right in there with all of that. And so I'm becoming a student of that realm. I'm a novice. But I can see a third act for myself in pressing forward in becoming the leader or spokesperson in that model of play.
 
</strong>Michael Hingson ** 53:02
Some Yeah. So writing about it and getting some other things to help enhance your credibility would mean sense writing about it, speaking about it, as you said, and then going to places and talking about it would make sense. And that takes away a little bit from the toy, but maybe not. Maybe certainly something to explore.
 
<strong>Robert Schott ** 53:20
Yeah, I think it actually feeds the toy.
 
</strong>Michael Hingson ** 53:23
It does feed the toy, I think. Yeah. Which makes sense to do. Well, so for you. You, you continue to, you know, to move forward for you. What do you think about your journey now, as opposed to 20? Or even 30 years ago? Do you think your journey has really changed as your mindset changed? Have you changed?
 
<strong>Robert Schott ** 53:51
Well, you know, I've certainly learned a vast amount in pursuing nice things. And like you said, I've given up a lot of things to, you know, it's hard to stay inside on a gorgeous sunny weekend, you know, doing bookkeeping, and accounting and inventory management for for things. But I think my motivation has never been hired to see something come to fruition. And my understanding of how important it is to our society is feeding that and to also know that I'm getting the attention of important players. And what I'm pursuing is gives me great hope. So I'm going to continue with my corporate life. In fact, I'm actually trying to shift that a little bit more to around the realm of Community Oriented financial literacy. And I may have opportunities where I work now, to make that my work. To take all I've learned over 40 years in financial education, and actually be out in the communities leading programming that's a picture on anything for myself that could come around in a couple years where I am, but pursue the toy, pursue the Childhood Development theme. But personally, I'd like to free myself of the amount of work I'm doing, if I can make it financially viable. And get back to my basic artwork, I haven't finished an oil painting last year, that got recognized with a second place in the Union County art show here in New Jersey. And I started that 140 years ago, I finished it last year, I want to create new things now. So I need to find the time to get back to my arts, work on some of my athletic ambitions and other crazy adventures, I have room in my system for off the wall things. So that's, that's where I'm at mentally and emotionally, so
 
</strong>Michael Hingson ** 55:52
well, and you continue to, to move forward, as I said before, which is, which is great, and you continue to clearly be as unstoppable as one can imagine. So what's ahead for you?
 
<strong>Robert Schott ** 56:05
Well, immediately, it's just keep doing great work and my day job, is that what you mean? And then just keep chipping away at the toy, you know, manage my expectation on the toy, keep finding avenues, because I can't work on it full time. Just find out what I can get done. And but aim bigger, you know, I need to think for think for a while on what's the best bigger hits that I can get to make it come really to life. And in fact, this morning, I prove the banner I'm going to bring to the media and the toy vendor showcase that illustrates the future of the toy. And what I mean by as I've got five phases of development, that take it from a single size eight by 12 inch panel that connects with others, to 16 different sizes, and four different palettes of colors. And eventually, mechanical elements like pulleys and levers and drawing and graphic applications to the panels and maybe even LED lighting. So I'm paying you to picture the future so others can see it with me, you know, I, what I've got today isn't really describing what it could become. And I want to make sure people understand that.
 
</strong>Michael Hingson ** 57:19
Yeah, and I think as I said a minute ago, doing some writing about it really composing some things and putting it out in places might very well be helpful and actually lend a lot to credibility, I think people need to be drawn into your vision and why you can only do so much of that with an actual model of the toy, writing, talking about it, speaking about it, having slides that show it in action, whatever, I think those are things that will help pull people in to realize what visionary ideas you have. And it'll be interesting to see what happens when it goes into the, to the free play area and the museum and how all that works. Yeah, and I because that's gonna lend a lot of support to what you're doing.
 
<strong>Robert Schott ** 58:10
I completely agree on the visibility through my own initiatives, whether you know, certainly joining you, but other situations like this I'm going to pursue, we're going into a little higher gear on our social media, visibility of the product with examples and videos, and I've got social media influencers creating content. So I'm in a big content build phase, but I like the idea of the writing side. It's right now it could be you know, reflections of what I've learned about childhood development and, and free play. And even though I'm a novice, I have something to say and point people to where they can learn more. In fact, when I, when I go to the Showcase, I'm putting up something into the showcase gift bag for all the media is going to include a rolled up window poster, and then two sheets that describe both products. And there'll be QR codes that lead those who see my sheet, to the studies by Mattel, Melissa and Doug and a survey I've started on for parents to take to tell me about what their children's play patterns are today. It's an open survey and I'm encouraging all parents with children, four to 11 to complete it that helps inform me about what current children are doing and what they need next.
 
</strong>Michael Hingson ** 59:34
When can you get some photos of kids actually playing with the toys?
 
<strong>Robert Schott ** 59:38
I've got? I've got a bunch of photos new one came in today, but I probably have you know 50 or 60 photos and videos saying some videos putting some of that I would think past to be helped them Yeah, most importantly I want those that content from strangers. You know, I don't want you know Exactly right. And there's some beautiful things coming in Michael I, I did some street fairs in the spring. And I'm going to do one more in Cranford in October. And I set up a play space for the kids, I invite them to play. And the spirit of what I created shows up, you know, one kid joins in, and then three more come by, and then they're all playing together, and they're creating things. But there's surprises like, I think they can build walls. But all of a sudden, this kid takes all the sticks that hold the walls together and makes a sword out of it. And another kid takes the walls and built a ramp down off the table with a structure that he engineered to run his cars down it. There's all this innovation is what this is about. And the kids are showcasing it at the street fair. So I've got all those photos too.
 
</strong>Michael Hingson ** 1:00:45
That's great well, and put them out. I mean, that's those are all cool things. I want to thank you for being here. And I'm excited for you. And I'm excited by what's going to happen. And I look forward to hearing more about it. So definitely keep us in your and on your email list. But one of these days, we'll get back there to visit. But I really hope that it all goes well for you and that this will catch on soon, and people will start to get really excited about what you're doing. And I agree, I think it's really interesting that although you intended it as walls on the house, kids are doing a lot more with it and so much the better that they do. Yeah, future engineers.
 
<strong>Robert Schott ** 1:01:25
And you know, the, the key selling point about it, and a couple of them is that it integrates and connects to Lego. It connects with connects, you can put Avery removable papers that you run through your printer to make wallpapers and you can draw on it with Expo markers. And the best part is you can collapse it back down into the box in like no time flat. Parents love that you can put it away into a little box.
 
</strong>Michael Hingson ** 1:01:52
That's not messy when you do that. No, just
 
<strong>Robert Schott ** 1:01:55
don't think that the pick pick up the little clips because they hurt your feet just like little Lego. That's fair. Yeah, Michael, thanks.
 
</strong>Michael Hingson ** 1:02:05
This has really been fun. Well, you're absolutely welcome. And this has been great. I really appreciate that we finally got a chance to do this. And you need to come back in a little while and let us know how it's going and tell us about the adventure because it clearly is an adventure. And I hope that you listening have enjoyed this. If people want to reach out to learn more about you what you're doing and so on. Robert, how do they do that?
 
<strong>Robert Schott ** 1:02:28
Well, I just set up a new email address yesterday morning to Robert dot Schott S C H O T T  at bopt Inc. It's B O P T <a href="http://inc.com" rel="nofollow">inc.com</a>. And little funny there Mike, I'll close with this. I named my company bopt because I was told it's how I spelled my name when I was four years old. There you go. From Robert to Bob to Bobt But two weeks ago, I was going through a folder my mom left for me my drawings from when I was five. Just two weeks ago I saw these for the first time and I discovered I actually spelled my name B O P P T and my sister said, well don't worry about it. Robert, you can just say Bobt is the nickname for the longer version B O P P T
 
</strong>Michael Hingson ** 1:03:19
so it's Robert dot Schott or just Robert Schott. Robert dot Schott at S C H O T T  at B O P <a href="http://T.com" rel="nofollow">T.com</a>. Yeah, well, great. Well, please reach out to Robert. We've got some social media links and other things that are in the cover notes. Please send me a picture of Abraham Lincoln that will be fun to add in anything else that you want us to put in there. We definitely want to do and be supportive of you. And thank you for listening. I'd love to hear what you all think. Please feel free to email me Michaelhi at accessibe A C C E S S I B E. I can <a href="http://spell.com" rel="nofollow">spell.com</a> or go to our podcast page www dot Michael Hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love to hear from you. And Robert, for you and for you listening if you know anyone else who want to be a guest on unstoppable mindset. You've heard a lot of the stories that people tell you heard Robert today. We'd love to hear from you about people, you know, who ought to come on unstoppable mindset as well. So please let us know. Please give us introductions. We appreciate it. And so once more. Robert, I want to thank you for being here. And we really appreciate your time late in the evening in New Jersey. You get in the spring
 
**Michael Hingson ** 1:04:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Employee and Entrepreneur Visionary with Robert Schott</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f8debd61-03bd-4d0e-aba2-4664920da0de.mp3?source=rss&amp;ext=asset.mp3" length="39110962" type="audio/mpeg" />
<itunes:episode>170</itunes:episode>
</item>
<item><title>Episode 169 – Unstoppable Relentless Individual with Tony Labillois </title>
<guid isPermaLink="false">https://pinecast.com/guid/c37b0d7c-9947-43ec-b28e-209bb585434d</guid>
<pubDate>Tue, 10 Oct 2023 11:00:10 -0000</pubDate>

<itunes:duration>01:12:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6c03806b-fb04-422d-b237-7b5f0cd10d9b/Guest_Epiosde_Cover.jpg" />
<description><![CDATA[<p>Talk about “unstoppable”! Meet Tony Labillois. Tony has been blind his entire life. His parents insisted that he attend “regular school” in Quebec where he was born and grew up. He did not get some of the benefits of some assistive technologies such as Braille that might have better aided him. He saw enough that he was able to cope during school.
 
After high school he went to university in Quebec City where he majored in Statistics. Why statistics? Because he discovered that he loved mathematics and he felt he had the best opportunity to get a job and advance with this background. He joined the Canadian version of the U.S. census bureau, Statistics Canada, out of college and advanced he did. Today he serves as the Director General of the Justice, Diversity, Population Statistics Branch and co-leading Canada's Disaggregated Data Action Plan.
 
There is even much more to Tony’s story. He imparts to us along the way some great life lessons. One, and my favorite, is &quot;If you see a door that is a little bit open, go through it.&quot; That definitely summarizes Tony.
 
 
<strong>About the Guest:</strong>
 
Tony Labillois is a relentless individual who has defied the limitations of his low vision and legal blindness to lead an extraordinary life. His adventurous spirit has driven him to participate in thrilling activities such as rafting, driving a dogsled with his daughter, trying a bobsled in Lake Placid, and water skiing on one ski. Tony's disability has served as a catalyst for personal growth and has inspired him to continuously seek creative and effective ways to embrace life to the fullest while pursuing a successful career and giving back to others.
 
Throughout his fruitful career, Tony has dedicated his entire professional life to Statistics Canada, where he has steadily climbed the ranks over a span of more than 30 years. Currently serving as the Director General of the Justice, Diversity, Population Statistics Branch and co-leading Canada's Disaggregated Data Action Plan , Tony has accumulated extensive leadership experience and honed his skills in program and project management, budgeting, and human resources. His role expanded in 2002 when he became a Champion for People with Disabilities, advocating for full participation and valuing the contributions and productivity of every individual. This expanded responsibility allowed Tony to gain comprehensive knowledge about disabilities, effective accommodations, accessibility, and potential solutions. His exceptional efforts were recognized in 2012 when he received the Elizabeth II Diamond Jubilee Medal for his outstanding leadership in promoting diversity.
 
In September 2020, Tony assumed the positions of Vice-Chair of the Governing Council and Chair of the Advisory Council of the Canadian Accessibility Network (CAN). This national partnership which now includes more than 80 collaborating organizations from the private, academic, non-profit and public sectors focuses on advancing accessibility for individuals with disabilities through research, design and innovation, education and training, policy, employment, and community engagement. Tony's appointment to these key roles highlights his expertise in the field and his commitment to driving positive change for persons with disabilities.
 
Guided by his personal motto, &quot;If you see a door that is a little bit open, go through it,&quot; Tony Labillois exemplifies resilience, determination, and a relentless pursuit of opportunities.
 
<strong>Ways to connect with Tony:</strong>
 
LinkedIn<strong>:</strong> <a href="https://ca.linkedin.com/in/tony-labillois-0b14265b" rel="nofollow">Tony LaBillois - Directeur général, Direction de la statistique juridique, de la diversité et de la population - Statistique Canada | LinkedIn</a>
 
How to enjoy life : <a href="https://dvrbbn.raaq.qc.ca/labillois-tony/" rel="nofollow">LABILLOIS, TONY, ou Comment profiter de la vie – RAAQ</a>
 
Podcast on Accessibility with Tony: <a href="https://www.statcan.gc.ca/en/sc/podcasts/eh-sayers-ep01" rel="nofollow">Eh Sayers Season 1 Episode 1 - Talk about the barriers, not the disability: Activity limitations and COVID-19 (statcan.gc.ca)</a>
 
Canadian Accessibility Network (CAN) link:  <a href="https://carleton.ca/accessibility-institute/" rel="nofollow">Accessibility Institute - Carleton University</a>
  
<strong>Disaggregated Data Action Plan information :</strong>
<a href="https://www150.statcan.gc.ca/n1/pub/11-627-m/11-627-m2021092-eng.htm" rel="nofollow">Disaggregated data action plan: Why it matters to you (statcan.gc.ca)</a>
 
<a href="https://www.statcan.gc.ca/en/about/reports2/accomplishments2022" rel="nofollow">Disaggregated Data Accomplishments report 2021-22: Better Quality Data for Better Decision Making (statcan.gc.ca)</a>
 
<a href="https://www.statcan.gc.ca/sites/default/files/rapport_sur_les_realisations_liees_aux_donnees_desagregees_de_2021-2022.pdf" rel="nofollow">rapport_sur_les_realisations_liees_aux_donnees_desagregees_de_2021-2022.pdf (statcan.gc.ca)</a>
 
<strong>Information on the Justice Diversity and population statistics Branch and Statistics Canada:</strong>
Center for Gender, Diversity and Inclusion Statistics Hub : <a href="https://www.statcan.gc.ca/en/topics-start/gender_diversity_and_inclusion" rel="nofollow">Gender, diversity and inclusion statistics (statcan.gc.ca)</a>
 
Crime and Justice Statistics : <a href="https://www.statcan.gc.ca/en/subjects-start/crime_and_justice" rel="nofollow">Crime and justice statistics (statcan.gc.ca)</a>
 
Canada's population Clock (real-time model) : <a href="https://www150.statcan.gc.ca/n1/pub/71-607-x/71-607-x2018005-eng.htm" rel="nofollow">Canada&amp;#x27;s population clock (real-time model) (statcan.gc.ca)</a>
 
Statistics Canada General site : <a href="https://www.statcan.gc.ca/" rel="nofollow">Statistics Canada: Canada&amp;#x27;s national statistical agency / Statistique Canada : Organisme statistique national du Canada (statcan.gc.ca)</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, there I am Mike Hingson, your host for unstoppable mindset. We're inclusion diversity in the unexpected meet. And today we get to have the opportunity to chat with Tony Labillois who is from Canada. He works and does a lot of leading things in Statscan. And he'll tell us about that. I'm sure. He's a very active kind of guy. He is done bobsledding. He's done waterskiing, and with one ski and a number of such kinds of things. And I'm going to really leave it to him to tell us a whole lot more as we go through the next hour or so. But Tony, I want to welcome you to unstoppable mindset. And thank you very much for being here.
 
<strong>Tony Labillois ** 02:04
Thank you very much, Michael. Yeah, it's a pleasure and an honor for me to be sharing this episode with you.
 
</strong>Michael Hingson ** 02:09
Well, thank you for for doing this will tell you a little bit about this whole idea of of bobsledding and so on, that must have been a lot of fun.
 
<strong>Tony Labillois ** 02:20
I am a guy who likes to push the limits and live life to the fullest. I am always assessing risks for myself as well. I like to be careful for making sure I stay in good shape and healthy. But at the same time I like to extorting so when the opportunity arise, and there may be some of our listeners today that you will have suggestions for me of what I could try to do next. But I'm always looking at possibilities to experiment something fun, safe and unforgettable.
 
</strong>Michael Hingson ** 03:02
Well, you did say you want to jump off a mountain, right?
 
<strong>Tony Labillois ** 03:06
Yeah, yeah, I would love to actually use a delta wing and in tandem jump off a mountain when the wind wants to collaborate. But unfortunately, so far when I tried, the wind was not there for me on those days.
 
</strong>Michael Hingson ** 03:24
I hate it when that happens. But someday, maybe the university will will let you do it. My high school geometry teacher had his 86th birthday yesterday, he was telling me that in the past, someone that he knew had actually acquired something called a powered parachute. Are you familiar with that? No. So I don't know a lot about it but apparently it's a parachute and it has a motor on it and actually can I don't know whether it is a fan or how it works but you can strap this on lay out the parachute activate it and go flying with the parachute being what what you use to control where you go and how you go and so on. And he actually in the he lives in Nebraska, and he flew with it around his farm a couple of times. I never heard of a powered parachute before so there's something else for you to to explore. Although I don't know whether you can do it in tandem or how that would work.
 
<strong>Tony Labillois ** 04:28
I'm not sure I want to drive this that's what our responses Yeah, I
 
</strong>Michael Hingson ** 04:31
hear you. I should explain for you listening that Tony is blind. He's a low vision kind of guy. And so we we share some of that which is which is kind of fun. Like as I was telling him once I did Alpine sliding once which is sliding down the mountain inside of a house with a pipe on a special sled it's a summer sport. It's a lot of fun. And so you you can if you go too fast jump To track and you can in all the twists and turns, you can have all sorts of challenges just like if you were skiing or sledding down a mountain in the winter. So it's it's a way to keep ski resorts open in the summer, I guess.
 
<strong>Tony Labillois ** 05:13
Well, yeah. And one other thing I experimented in the summer and I loved was water slides and anything related with the water and the beach. I'm there.
 
</strong>Michael Hingson ** 05:28
You're you're there that way. That's makes sense. I read our saw on the news last night, or this morning somebody was in the ocean, and I don't remember what state they were in. They were kind of waist deep and got stung by a Stingray, which is no fun.
 
<strong>Tony Labillois ** 05:46
No, certainly not. I
 
</strong>Michael Hingson ** 05:49
would rather not have that happen to me either. She survived. They had to surgically remove the bar, but she did survive some investments. Okay. Well, anyway. So let's kind of go back and start at the beginning. Why don't you tell us about the early Tony, tell me about you growing up and some of that kind of stuff? Oh, well, sure. Let's go back to the beginning and figure it all out.
 
<strong>Tony Labillois ** 06:16
Was born with low vision. For me. It's the vision that I'm used to it's normal vision. I see colors. I enjoy art I traveled alone or with people when I was a child where the parents learned very early that my parents that I love learning, I was like three months old that I met, I might never see anything. And to make a long story short, they believe that everything was possible. Despite the mentality of the late 60s, they fought for making sure I would go to normal school, I would stay closer to them. I was born in the gas because near the Atlantic Ocean in eastern Quebec, in Eastern Canada, between the mountains and the sea, and a school for Braille or other things related to functionalize a blind person was was in Montreal, it was like 10 hours from where I was born. So they wanted to keep me there. I had a very enjoyable childhood, I learned to go into a bicycle with with my dad actually running after me and showing me how to find the balance I needed. So I I was very introverted. I was very happy still. And I think a few friends that each time I would enter a school, I knew I would have to prove my place there. And I guess I was lucky in elementary school because I was too young to realize this. But some people suddenly told my parents that, yeah, I could I could go to regular school. And my mom was like, What do you mean? Yeah, you can go to regular school. They expected him to go to regular school, though. So my dad and I did my elementary school with them, and then my high school with them and then decided to go for the big city and Quebec City, which was like seven hours from home to study in college and university and I studied statistics. And I mean, that's that, I was still relatively quiet, and still much more outgoing than when I was a teenager or even when I arrived in Quebec City, I saw events that happened at the end of my high school price I've been introduced in the award ceremony and the price that as my name is still given to the people finishing high school, where I finished in the Gospels. And it's for for actually, for students who I successfully overcome challenges, either physically, psychologically or socially. And I'm proud because as an adult, I contributed to the prize itself I give. I double the amount of money that's given by the school. Each time it's given. It's not given each year but it's given each time a student deserve it. It will be for the year is next year actually, we talked about this and it's, I send the message to each of the, the winners. And I would say that over 30 some winners after me, I've gotten the price. And it's a source of inspiration when I learned about the stories of these, these teenagers as well.
 
</strong>Michael Hingson ** 10:30
So, you, you, you contribute to the prize and you help make students a decimal which school is this given?
 
<strong>Tony Labillois ** 10:42
It's called a call on one Bell. Now it's actually in Vegas, because it's a high school. It's a high school, public high school where I went.
 
</strong>Michael Hingson ** 10:51
So what kind of students have won the prize?
 
<strong>Tony Labillois ** 10:55
This students with with activity limitations or disabilities, there was a student even from Vietnam that arrived in Canada with a wave of both people in is there has been last year that they were not two years ago, there were two students, it was the first time that there were two students. One was a young man who was playing tennis at very high level. And the young woman was doing all kinds of artistic things, including singing and those obviously having exemplary behaviors and good marks at school.
 
</strong>Michael Hingson ** 11:48
Well, that is that is pretty cool, though, to have that kind of prize and to be able to contribute to it and make it better. Let's say you went to college and you went to UCF Quebec City to go to college.
 
<strong>Tony Labillois ** 12:02
Yeah, a university in Quebec City as well. Yeah.
 
</strong>Michael Hingson ** 12:04
And you majored in statistics.
 
<strong>Tony Labillois ** 12:07
Yes, yes, I studied there. Between a few get togethers and parties, I got my degree. And then I was surprised to be recruited by Statistics Canada, our national statistics, organization, National Statistics Office for the country. In the US, you have the US Bureau of census and a number of other organizations involved in producing statistics for your country. Make sure that your citizens and decision makers are well equipped to make the right decisions. In Canada, it's a bit more centralized. provinces and territories have a role to play in the statistical system, so do the local authorities with us. But Statistics Canada is part of the national federal government and is much more centralized than in the US and we cover in addition to the census that we do each year, since it's a population and Census of Agriculture, we have more than 350 sample surveys that are active with different frequencies. And we mostly these days, integrate lots of data from different sources. And we use data science to also augment the power of data insights that we provide to Canadians. We are regulated with the Statistics Act at Statscan. And we we basically cover all the aspects of the Canadian economy, in society and environment. We also protect the confidentiality of the information that we receive very carefully. Because it's all based on trust. If you want to have the right picture of the of the country, every aspect of Canadian lives, you need to maintain a very good level of trust with the different people that end businesses and other organizations that respond and with the other stakeholders, you need to maintain close ties with a number of other government organizations and private sector organizations or groups of organizations as well as associations.
 
</strong>Michael Hingson ** 14:52
So what got you interested in statistics that you decided to make that your your college study
 
<strong>Tony Labillois ** 14:59
wasn't true? stood in science in college. In fact, my college was all about Pure and Applied Sciences. But being born with low vision, I had to be realistic. If I wanted to reach my full potential in a discipline, it would not necessarily be in engineering, if I felt that way that it wouldn't be an engineering, if I wanted to visit a plant or even in biology, if I wanted to study by myself, with the microscope and stuff, I mean, these days, things have evolved. But you got to remember that in the late 80s, when I was a student, the accommodations were not the norm in schools, and nor in the labor market. And suddenly, I realized that I love maths, and I wanted to apply maths in a way that would be useful to others in a way that would be applied. I'm an action oriented person, and I needed something that would be tangible that would be useful, not just pure math, or something theoretical in physics, or I wanted something applied and connected to the real world. And I choose statistics for for that reason. And then I started in Statscan. And the rest is history or years of history.
 
</strong>Michael Hingson ** 16:39
So you went to Statscan, basically, right out of college, he said, I've
 
<strong>Tony Labillois ** 16:44
run out of university and left Quebec City for other while I did not know much about otherwise came to visit. Statistics Canada and the people I started getting were really welcoming. They were friendly, the were open, the word inclusive. In fact, my first chief was the first one to offer me recommendations. And she she basically told me that I was hired for my competencies, I was there to achieve results, and she wanted to give me the best chances to achieve those results. And she said, you can list all the things you would want to get. And we'll buy them and install them for you. So that you're productive, and you're fully part of the team. So for me, that was a message that was wow, wow, they really care. And again, at that time, I'm not seeing that very much. I worked very successfully in summer jobs as a programmer or even in statistics for fishing department. And you're making me go very deep in my memories. This is fun, actually. That was Ministry of fishing, hunting and leisure in Quebec at the time I'd worked there for a summer and then I had been a programmer analyst for paper available. i My dad used to work in our village and yeah, it worked successfully. But there were they talked to me about buying me a monitor arm or about offering me a little telescope or other things to fully participate and in them in the labor market. So that's kind of was welcoming that I felt that sense of community. Yeah, I had a fruitful career since then. And I tried a few times I've tested the waters elsewhere a few times in my career. And I always choose to stay even when I had offers elsewhere. And in retrospect, I think I think that was a great choice. In fact, my my father in law at the time, told me that because I was a bit afraid of going along to Ottawa at first do I have to learn English and everything and I was thinking it was like far far away from from where my friends were and my comfort zone was he says, well not where are you? You're capable and the first five five years are the most tough when you when you will somewhere if it was very short five years and in retrospect, he was right five years seemed longer at the time, but it's like we I think we said Michael previously together that that time flies and we better enjoy it and have the most fun because it will fly anyway.
 
</strong>Michael Hingson ** 19:55
You know, it's interesting today, we hear a lot more about people I'm moving around and not staying at a job. And I know especially here in the United States, of course, a lot of it is financially motivated and so on. But you stayed even though you had other other job offers or other opportunities, what really made you stay.
 
<strong>Tony Labillois ** 20:21
Statscan is a place where I could contribute, I could learn about myself, I couldn't explore my leadership, develop my leadership, I could learn and contribute. And for me, when there's sufficient amount of learning, sufficient amount of contribution that I can give somewhere and get somewhere, I stay engaged, I stay up here to wake up in the morning. Yeah, and there are some mornings that are tougher than others, not for everybody else. But I stand at the Statistics Canada reminds me as a professional community that I will make a parallel with the village where I come from, there's a sense of community, there's a sense of belonging, there's a network of colleagues that I have in Statistics Canada, in the federal government, in the stakeholders that we have in Stats Canada, and because I moved around a lot in Statistics Canada, you got to know that Statistics Canada is now more than 7000 employees, probably more than 9000, if you count all our interviewers, and I'm privileged enough to be among about 20, Director generals of the organization. So I am, I was even much younger, in much lower ranks. But I felt that sense of, of belonging and that sense of being able to develop myself, and create, be creative and innovate. And I've been offered lots of cool challenges to try to achieve with teams, I love to work in teams, I discovered that for myself, I discovered my leadership, as I was mentioning, by even having the trust of others first to get to supervise a student, and then to get to supervisory code. And maybe discovered that I love that. And then I would earn some trust in myself and others would gain some trust in me, to give me even more people to supervise as a unit. And then as a chief. And as achieve, I had to do special surveys on businesses on topics that we would not normally cover in the base program of the disease Canada, but that other clients would want to buy from us and sponsor with their funds so that we would, in record time in six months to a year, we would do a survey from start to finish from negotiating our track to delivering results and presenting results to clients and other stakeholders. So I had an exciting career. That's also why I stayed.
 
</strong>Michael Hingson ** 23:17
Well, you can you started out by being extremely welcomed, which has to mean a lot. And it sounds like that's really continued through the years. When did you first start with Statscan
 
<strong>Tony Labillois ** 23:32
1989, the Fourth of July 1989 was my first day.
 
</strong>Michael Hingson ** 23:37
So now we're talking about what 34 years. Yeah, so clearly, there had to be something that made you feel welcomed, continuously, much less what you then did for yourself, which is important to you and how you, you grew. So I think that's that's extremely relevant. And it's so unfortunate that all too often, people seem not to really do it nearly as much today, at least in the US, it's looking for the next big thing, rather than might it really be best to just stick with a home.
 
<strong>Tony Labillois ** 24:19
Say that home is coming. Be close to your own values. If your organization is if you're not adhering to the same values in Europe, the organization you work for. You might not stay for very long and you should not stay for too long. If you realize that it's not well aligned. For me, this is a key for success in that sense of belonging sharing the During to common values and communication is also very important in all directions, making sure that the service to Canadians is also highlighted, making sure that we produce that data that is important for the decision making and for the discussions that will lead to the decision making. And so that this data is a pillar for for possible change, that sustainable change in in our economy, our society, monitoring is one thing, but also leveraging data and insights for for making sure that the right development of the policies, programs, services to Canadians happens. And take for example, what we're trying to do right now I have the privilege also to be the CO leader of our desegregated data action plan. This segregated data action plan is an initiative that started that a bit before COVID, but was certainly accelerated with what we noticed in COVID-19. Times. As soon as COVID hit, I thought, and I said to others around me, well, it will be even more disparities between people more and more risks of leaving behind certain segments of the population. And I wasn't the only one because we got a significant investment in Statistics Canada to further disaggregate our information, usually, a national statistical agency with that reduce national and provincial or territorial level information is aggregating the data suddenly means that we produce information at a much more detailed level for to ensure that we reflect the differences. For example, if you are in a case where you look at the rate of incarceration, many people are incarcerated in Canada, what's the percentage seems very low on the overall population, but if you start splitting men and women, yeah, you'll find differences between men and women. That's interesting. But if you start also looking at that, the indigenous populations versus non Indigenous Wow, you'll find a big difference for indigenous that more interactions with our justice system. And you'll you'll do that also for racialized populations, you if you break down that group, will even notice that some subgroups of the racialized populations are even more airy than others irate and others have incarceration, or have dealings with the justice system. That's not to pinpoint them. That's actually to try to assess what kind of systemic barriers, what kind of needs they have, and that are not met because of these systemic barriers. And we're trying to do that, and surveys, like our labor force survey are in obviously, we do that already. And we've done that in the census. So we have a general social statistics program in which we also disaggregating and producing the data is one thing, but producing the insights and the tools and the training for people to understand and use the data in their work wherever whatever their responsibilities are for policies, programs, or other activities in Canada. That's that's very important. That's when a statistical system can be in action. Take for example, the all the terrible events that we're facing with climate change, floods, wildfires, and other hazards are, unfortunately, happening more and more in the statistical agency that like statistics Skyler and I have a lot of information. I have a lot of expertise in integrating data and can produce tools, training and provide data and insights to the people that assess the risks. of these disasters, or that have to manage an emergency situation, or to manage the recovery of a community, or economically or socially after a disaster occurred. So I'm currently working with partners to try to improve the data ecosystem in this context, and provide them with the tools to support their activities and the information, obviously, to support these activities. That's a very big challenge, because of the many stakeholders involved in such programs. And in such situations,
 
</strong>Michael Hingson ** 30:47
you find that as you're, you're analyzing data, and you're you're providing evidence of certain kinds of conditions, like indigenous people tend to have more interactions with the justice systems or climate change. Do you? Do you tend to find resistance that says, Oh, this really can't be the case? Or that it becomes politically not feasible to do? Or do you think that people are pretty much at least in Canada genuinely open to really wanting to deal with things, but what kind of happens to all the data?
 
<strong>Tony Labillois ** 31:29
I'll say that I see lots of openness. Certainly, in the, in all levels of governments, we had, for example, we started I started with other colleagues a few years ago, an initiative with the Canadian Federation of municipalities, where we now establish a center for local and municipal data. And we provide dashboards and tools on all kinds of aspects of what's happening in a city, like Toronto, or even a midsize city in Canada, and we get much more collaboration from the cities to provide data to Statscan as well. So that we have an exchange, we give them something they provide us the raw material and their priorities as well. So I see lots of openness from the governments at all levels. And I will say that we need to raise awareness of the ways the best ways, what are the best ways to use data, what are examples of successful use of disaggregated data, for example, to change a program to change a service to better serve in Indians, or a policy. And in, there are some times where we preach to the choir, where we speak to data specialists that are all gung ho about data, and they know we need it, and that's okay. We don't have to convince them. But we need them as allies to further have a snowball effect in different government departments, but also in in society in general. I'll say that there are some trends in Canada. And we observe also what's happening in the US where, that there's some people that tend to believe things that are sent, as long as it's said by someone that they trust or that they take as the truth. And we have to try our best to make them listen to make sure that they look at the data or that they're aware of the existence of the data. And then, yeah, they can make their own choice, our statistics guy that is not involved in any political way. We're independent. And we want to stay that way. But we're there to give advice on the importance of having the right information. I mean, in in a democracy, having a transparent and neutral and apolitical organization that is arm's length from the political power is extremely important. It's a very important mirror of what's happening in the country for different aspects of its economy, society, our environment, and I strongly believe that that we we make a difference. And I strongly believe that the work will never be finished in making sure that we To showcase not only the data but the power that leveraging the statistically sound information has towards the greater good, we in fact, we, we have a little ashtag disaggregated data for good. And we really have a mission and vision up towards making sure that we improve the public good with the right data. Put in the hands of the decision makers and agile all the ones that can can benefit from from information, including all citizens.
 
</strong>Michael Hingson ** 35:49
Do you think I'm just kind of curious that sort of as a natural thing that pops into my head? Do you think that what you do and the data that you collect, and that you analyze, and so on, is treated differently in Canada than the similar functions here in the US? Or do you think that the department, the Census Department and so on, as well trusted and you think there's some some differences? Can you tell?
 
<strong>Tony Labillois ** 36:18
I wouldn't venture commenting? I will say that, that, that, for building trust, there's a need for lots of partnership and cooperation. Yeah, that in the statistical system, and much beyond, for preserving trust these days in any of our institutions, we need lots of communication, we need lots of relevance, lots of consultations, as well, for example, that we had a concept since the 80s, called visible minorities in Canada, that includes all the people of color, and that we are temporarily calling the the different combination of all the groups we call in racialized groups right now. But we're consulting them, we during a year, with various means, so that we try to find the best way to call the combination of these of these groups. In fact, in our sensors, the questions that we have for ethnicity is based on how people perceive themselves. And then after that, we combined some answers to create variables that are needed in terms of either racialized groups or ethnicity are, you know, if we were looking at race or things like that, and we were also consulting a lot when we introduced in census 2021, for the first time, detailed question on gender. We're testing right now, and consulting for possible question on sexual orientation in that 26. Which will be perceived, I'm sure, as very sensitive. So we, the fact that trust is based on outreach and two way communication, and partnerships with the right associations and the right stakeholders, I think is key for relevance, because there's lots of people working on data right now. There's lots of private sector organizations that have that role, probably more petabytes of data than then Statscan will ever have. And but how do we stay relevant in this world? I mean, it, it comes from making sure that we're there for the public good, and with the the public and the other stakeholders working with us? Very closely. So it's, it's a question of thing. Well positioned and relevant. And, obviously, yes, we, we try to partner with all the players that have an interest in in the same direction than us.
 
</strong>Michael Hingson ** 39:39
Hi, I hear exactly what I'm saying when you're talking about trust and communication. And so I think it's extremely important and it is, it is an issue that we often face. The people tend not to communicate and sometimes they can't or sometimes they just don't want to but it is an issue that I think is worldwide, and probably some places more than others. But it is an issue. And without good communications without conversation without education, and awareness, it's very difficult to develop trust. And so, you know, I know, for example, we can talk and and probably should sum about disabilities in general, we've tended to be a little bit less a part of a lot of the conversations that people have. I've heard from people in a number of countries that that there just hasn't been as much awareness building or acceptance about disabilities as Do you. Do you think that's true? Or how are you looking to try to address those kinds of things
 
<strong>Tony Labillois ** 40:48
I've been I've been champion for persons with disabilities in my organization and beyond since 2002. And I've witnessed the heterogeneity of activity, limitations of people and activity, intelligibility also of acceptance of themselves, and the third unity of meanings that they're accepted by others. But also the originality of the creativity of people with activity limitations. I'm deliberately not using persons with disabilities, just because I think after the pandemic, it's even more obvious that it's not just the people that traditionally identify themselves as persons with disabilities that need an accessible world, or a number of recommendations. And I've expanded that those views in another podcast actually, that we have a series at statistics guy that I the first episode of our podcast where it was on accessibility. And I explained my views on that way that podcast, but coming back to your question that that really that there's a lot that needs to be done in terms of accessibility and person with disabilities and for for persons with disabilities by persons with disabilities, or people with activity limitations as well. They need to speak up first, they need to feel confident that they can speak up, and they can talk about their needs that they can, that they will be heard that. And we have a number of ways that statistics organization where we make sure that they're heard, then we have now with the newly arrived, Accessibility Act in Canada, in 2019. And in the strategy for accessibility in the public service, in each department, we we have our own plans for for enhancing accessibility. So in the public service that they start in the Kenyan society and economy, a lot needs to be done. Even though we're one of the most fortunate country I will say, in terms of accessibility and inclusion. From what I've experienced when I travel, or by talking with others, we have created a Canadian accessibility network. With the leadership of Carleton University, we are now more than 80 Collaborating organizations from academia, private sector, public sector, nonprofit, and all working towards more accessibility in Canada in policies, Employment Research and Design, in all kinds of aspects. And we have communities of practices that that work together to make a more accessible in Canada. And I'm fortunate enough to lead the and charity Advisory Council of this organization that is made of representative of each of these organizations. And I can tell you that we're stronger together when we speak about the not only about the issues, but about the solutions that need to be brought forward in for a greater participation in the economy and the society. And I would be curious to have your views on how such a network should approach that daunting challenge that we have because we're only three years old. But I would like to hear your views on how we bring more large business As another player is on board, but also either we have even more traction, more action oriented results more more impact.
 
</strong>Michael Hingson ** 45:10
I think that the most important thing is to really continue to work in an education will maybe create some events where you invite a number of the leaders of larger corporations and organizations to, to come together and, and discuss this event is bringing some speakers it is something I've done before, at various places around the US and in some other countries as well. To bring in speakers to talk and interact with, I think it's from, from my perspective, as a speaker, I don't want to talk to I want to talk with and so I can deliver a speech, but it's even much more engaging, fun and relevant, to have a dialogue. And so, I think that if you target corporations that are larger, and especially if you have one or two that already do become involved with persons with disabilities more bring those in as, as featured parts of something that we do, as well as others who are visible in the disabilities community throughout the world, to help educate and have as a goal to leave that event with plans for the other organizations, or at least the start of building a framework of plans for the other organizations as to how they can involve more persons with disabilities. But I think the biggest thing is education, parents simple. It is really, that most people think that disability means a lack of ability, which isn't true. And I know people will say what disability begins with dis, which is not well, that isn't always the way that this is used. So I don't think that it needs to be that way. And I think that, that we need to really start to understand more about words, and how words matter. And people seem to have no trouble with changing meanings of words. I mean, look at diversity, diversity tends to leave out disabilities, that it shouldn't, but it does. And I think they've been just by inertia attempts to try to do some of that with inclusion. But I think more people are pushing back. I know I do to say you're not inclusive, unless you include people with disabilities. And you can say, but but we do include race. Well, that's not being inclusive. If you leave out other people, diversity is already left the station. And I think that having those kinds of discussions is part of what probably is extremely important to do to help educate. But I think that we as persons with disabilities are the best people to provide teaching moments for people assuming that they want to learn, and there are a lot of people who happen to have a disability, who are they say tired of being teaching? Well, I don't think that we can afford that. I think that we have to engage and be part of the discussion and help teach me the result of that will be that there are more companies that will realize that, oh, maybe it isn't what we thought it was. And they will move forward from there. So that would be kind of one of my, my immediate reactions to it. And kind of what I would do, but I think scheduling some events and bringing people in from inside and outside Canada might be something that would be very helpful to be able to just start the dialogue, but you got to start somewhere.
 
<strong>Tony Labillois ** 49:02
It's very interesting. The we already have a series that we call can connect, or Canadian accessibility network and connecting ourselves. And we could consider expanding this into something broader and even more focused meetings with some organizations. And thank you for that the advice. The thing is that we, I see a parallel between what you just said about education, for making awareness better for persons with disabilities by persons with disabilities, but also education, as I was mentioning for for statistics and the power of data. So it's interesting that it's kind of the same answer here raise awareness with a number of means to To make sure we captivate the audience, we are interested in the audience.
 
</strong>Michael Hingson ** 50:08
Well, I think that most people want to learn most people, maybe function a little bit out of fear not knowing about disabilities. But most people, I think are open to wanting to do more, if they can understand, it makes good sense. I mean, look at your story. Why did you stay so long and even get started at Statscan, you were welcomed. And that is probably a little bit unusual in terms of how much you were welcomed from the outset. But you started to establish credibility. And people have continued to recognize that through the years, that's a story that is really hard to be when, when people hear how someone decided that there was really no problem with hiring somebody who was different than they are. And if we have to make some accommodations, we'll do that. And Statscan did that, which is a wonderful story to tell. But I think there there are other stories like that, and it is certainly something that that makes sense to explore. And
 
<strong>Tony Labillois ** 51:26
we have lots of other stories like yeah, statistics gala is is it's not just words, it's actually for equity, diversity, inclusion, accessibility, took a while for people to understand what means accessibility. But now and more and more, they understand because they ask the question, their test is that needs to ask questions when they're starting something, to console to ask people to test what they're developing, or to provide feedback and so on. And that's that exchange that I'm talking about that two way communication, keeps us engaged, and keeps us moving forward for making an organization or society, or even our own life better.
 
</strong>Michael Hingson ** 52:23
And I bet there are other places inside and outside Canada, where you can find similar stories, so that you can create an environment and invite corporations to come and hear those stories, them and to learn, and then challenge them, and offer solutions to help them do the same sort of thing. And I think that's I think that's really the issue.
 
<strong>Tony Labillois ** 52:53
There are plenty of other stories, making them known and showing to people that it's not just to be nice. It's actually right now with the labor shortage, it's actually a business case to try to include all the people that can participate in the labor
 
</strong>Michael Hingson ** 53:18
market. But look at this, look at it this way. You go into most any building, you have lights, why so that people can see where they're walking, you have probably coffee rooms or snack rooms where there are coffee machines, or tea pots or other things like that, why? To keep employees happy. Everyone gets a computer monitor who needs a computer why so that they can do their business? Those are all things that the general corporate world regards as some of the costs of doing business. What isn't? So viewed so often is making accommodations for persons with disabilities, like you talked about some of the things that you needed or my where I might need or ask for a screen reader or access to some other technologies that I might need in order to be able to function as well. Those two should be part of the cost of doing business. And what we really need to do is to educate people to the reality that they are part of the cost of doing business. And the people who realize that and provide those accommodations in hire people are more likely, statistically speaking, to have employees that will stay loyal because we know how hard it was to get the job in the first place.
 
<strong>Tony Labillois ** 54:42
Yeah, and I will say that again, there's a need for that conversation with all employees because of changing the changing workplace conditions that we have right now after COVID with I bring work with, that's a number of open space that our desks but they're not this assigned to a certain individual and so on. Some people were not perceiving themselves as having a disability, but they had an implicit accommodation, some membership recommendations in the previous models, but suddenly the models changed. And when those models are changing, it comes back to what we measure when we measure disability or other characteristics in our Canadian survey on disability, by the way, our results will come out in later this year close to international day, for persons with disabilities in December, believe we're gonna reuse on December 1, or something like that, that when we measure, it's a social model, it's the model is based on on the barriers that people experience in their lives. Like for the city, when I mentioned that we were measuring how people perceive themselves, we even measure how they perceive that the environment around them and themselves for certain aspects of their daily life, their interactions in in society and economy of Canada. And you sort of realized after that, that you get more people with activity limitations, then the ones that will tick a box, Are you a person with disability yes or no? Or which deliver disability do you have in the list? When you ask them about if they feel pain? How is it like? Is it moderate? Is it high? Is it seldom is it often all the time, suddenly, you get much finer results, and much more accurate results and much more information on how these people need to be accommodated, and how they need the world to be accessible, and how they can participate in the workplace and so on. So there's a number of people right now that need and some some recommendations, some some accessibility, but they're not used to speak about it. They're not, they didn't have to before, but certainly because of the barriers that this new environment created for them, oops, that they didn't perceive themselves as persons with disabilities. Imagine that you're just living with someone that has a weak immune system. You don't want to cash COVID or something else. Imagine that you have developed more anxiety of germs or of social gatherings with huge crowds, because of COVID. Already Imagine that you were always with anxiety, but it was welcomed control. Suddenly you you were going to your office, you knew who your neighbors would be you were add predictability in the meeting rooms you use and so on. But suddenly works, you're you're booking an office like if it was a parking lot. Yep. And you don't know who's going to be in the parking is besides you. Yeah, that's changing the whole game. For some people, we react to raise awareness about that, too.
 
</strong>Michael Hingson ** 58:41
We tend to not, like change as much as we think we do, even though we say change is always all around us. And so COVID certainly was a great teacher in that regard, for exactly the reasons that you said. And it is something that we need to look at, and do need to address. And we, we get way too comfortable sometimes. And I appreciate comfort, highlight comfort as well as next person. But I also know that there's a lot of value in going out of what your typical comfort zone is. I and you somewhat although you have some eyesight, but I would say every time I cross the street, I'm going out of my comfort zone, who knows what that car that I might hear, way down the street is going to do? Are they going to stop or not? And so we we all have challenges and I would also say that not one single person on this planet is a person with a disability. Most people's disability is like dependents, you know, just have the power go out in the building and see how well people do until they find a new lead source.
 
<strong>Tony Labillois ** 59:53
You are better in those conditions and most of them Yeah,
 
</strong>Michael Hingson ** 59:56
well the problem is that technology is covered it up for people because we've made light on demand such a popular and important thing in our lives doesn't change the fact that they're disabled, or they're persons with disabilities because they're light dependent. So, you know, it is it is something we have to deal with. You mentioned the year that I'm sorry, go ahead.
 
<strong>Tony Labillois ** 1:00:16
No, I was just about to say that we develop a lot of abilities in our lives, as human beings can develop a lot of abilities. If I was a shy person, I was not accepting myself, we will with my low vision. And suddenly, the the surprise that has my name on it that I was awarded for first winner of the prize. I mean, that made me reflect during that summer. That made me realize that I had developed strengths that others were recognizing and that I was neglecting, I was not necessarily seeing them as much as I should. And I should work on on those trends. So when I arrived at USC, I had a different mindset. I had the mindset where I decided to experiment, day after day, to slowly get out of my comfort zone. I was at a point earlier in my life, where I was shy to ask for the time to someone on the street, because I am not the watch. I didn't know my watch or something. But I decided to go forward and make friends, I decided to go forward and ask for things that I needed. I decided to accept myself, embrace myself and to develop my abilities. I didn't know it would lead. I never expected that I would have the life I have. And all the experiences that I had along the way in this wonderful journey. And it's not over. I hope it's not over unless I fall under just at the bottom of the mountain when I jump but I have I'm going to develop and explore even more of these things and that I'm developing. So I think it's very important to recognize that a human being can develop themselves can can know themselves better, and learn to trust themselves and get out of their shell and get and gain, the recognition, the credibility, the trust from others, as you were saying before, so that they they're even more feeling that's normal effect to grow, and everybody can go. And in fact, I realized that it's my initial condition that made me the person with the values that I have. And that that shaped my character that shape. What I could do with my life, obviously, yeah, I needed others around me to encourage me to do it. Great parents, I have great friends along the way I drink colleagues and sex guide and and, and supervisors as well. And great employee, I mean, those employees would probably have elected me in senior positions much earlier if it was for them, because they weren't the first ones to suggest I should apply to more senior positions as I was going in my career. They were the ones who pushed me and made me reflect that I could push myself. So I think human beings have ability that they need to develop, regardless of their their initial conditions. They gotta stay positive and believe and learn to believe in themselves,
 
</strong>Michael Hingson ** 1:03:50
which is what unstoppable mindset is really all about. And we all can be more than sampled, but we think we can, if we really explore it, and really think about it and listening to you. Clearly, a lot of what you have done is because you made certain choices, and you decided to stick with it. And they worked out or if they didn't, then you re evaluated, but it is all about choice. But it is about choice of growing and becoming more than what you were before.
 
<strong>Tony Labillois ** 1:04:22
That's a good way to say it. I think again, yeah, I was actually in the first few weeks in Statscan. If I had a career plan where I would see myself in one year, two years, five years, I said Well, no I don't. So yeah, I reflected I had kind of a plan in my mind. But I was always open to all the possibilities. All the doors maybe it's important to be really watching for doors that can open for you in personal life or professional life. They were here I mean suddenly A someone saw me somewhere and gotten a little message and then we got connected, which was, which is wonderful. But if I had neglected the door, it might as it might have been closed as quickly as it opened, me being looking around, always aware of what's happening without the current weather, where's the wind blowing, and deciding without remorse and regrets, where we go as captain of our own journey is extremely important. And opening those doors looking at those doors that are open, and what's behind them, is also extremely important. And we may choose not to enter or to enter. It's, it's important to do that consciously. And some people don't realize or don't take risks. And risk is important to mitigate. We talked about that in the first few comments in this conversation. But it's important to once we've evaluated the risk to take and move forward.
 
</strong>Michael Hingson ** 1:06:21
But you can't take the risk until you evaluate it. And you're absolutely right, you have to look at it. And in reality, life is all about choices. You can choose what to do or what not to do. And okay, it may not be the right choice. As it turns out, it might very well be that that happens. If it does, then you go back and you look at what you do. Instead, other doors will open, what we do have to look for them, as you said,
 
<strong>Tony Labillois ** 1:06:50
not choosing is not the right choice, because suddenly you're just
 
</strong>Michael Hingson ** 1:06:57
well, it is a choice, it's not a good choice
 
<strong>Tony Labillois ** 1:07:00
to leave in the wind. And it's kind of scary. So I prefer choosing even if sometimes I'm wrong, yeah. And live with the consequences, and then learn from the mistakes, learning from the mistakes. As we need to observe what doors are opening and what's behind those doors. We also need to reflect on what we can learn from from those bad choices, or even a lack of choice or lack of awareness of something. Sure, and then move forward as well with that learning in our in our luggage.
 
</strong>Michael Hingson ** 1:07:39
Gotta start by choosing. Well, I want to thank you for being here. And I think that the advice, and the things that we've just talked about are are extremely invaluable for anyone. And I hope that people will take them to heart. If people want to reach out to you or learn more, how do they do that?
 
1:07:55
Well, I'm very active on LinkedIn. And I'm using, I'm gonna let you spell your name. My name is T O N Y , Tony, Labillios, the last name is L A, B, I L L O I S if you type Tony Labillois Google or anywhere, you'll likely find me and my email address or something to find me. And please reach out if you want to. It could be for statistics, it could be for accessibility disability, it could be for anything we've discussed today or more. If you see opportunities for us to collaborate, Michael or some of your listeners see other opportunities to collaborate with me or my organizations that I'm involved in. I would be very happy to explore possibilities again, in the same spirit that we talked about those doors and those opportunities and those ways to move forward. Thank you very much.
 
<strong>Michael Hingson ** 1:09:02
I really appreciate you being here. And I appreciate you listening to us out there. If you'd like to reach out to me, I'd love to hear your thoughts and comments. Feel free to email me at Michael M I C H A E L H I at accessibe A C C E S S I B E .com. Or go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love to hear your thoughts. Tony, if you or any of you listening might know of anyone else who want to be a guest on unstoppable mindset. I'd love to hear from you. We're always looking for people who want to come on and tell their stories and talk about things like we did today. So please feel free. And wherever you're listening, please give us a five star rating. We appreciate your ratings. We love those five star ratings and hope that you'll continue to listen and support us with them and keep coming back and spending more time with us. So Tony more time I want to really thank you Thanks for being with us. And we got to do this again in the future.
 
</strong>Tony Labillois ** 1:10:05
It's been a real pleasure Michael.
 
**Michael Hingson ** 1:10:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Relentless Individual with Tony Labillois </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c37b0d7c-9947-43ec-b28e-209bb585434d.mp3?source=rss&amp;ext=asset.mp3" length="42090572" type="audio/mpeg" />
<itunes:episode>169</itunes:episode>
</item>
<item><title>Episode 168 – Unstoppable Advocate Consultant with Jeri Perkins</title>
<guid isPermaLink="false">https://pinecast.com/guid/e754acb2-e0dd-4ced-b12a-27e45e041355</guid>
<pubDate>Fri, 06 Oct 2023 11:00:30 -0000</pubDate>

<itunes:duration>01:04:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ebbd498f-0df4-4b88-9e03-9a600cc26098/UM168-Jeri_Perkins-Coverart.jpg" />
<description><![CDATA[<p>At 26 years of age, Jeri Perkins already has a Master’s of Social Work Policy, Administration, and Community Practice degree and has her own business and coaching program. She also works as a councilor, so actually, she has two jobs.
 
Jeri helps clients and students to understand that while all of us may exhibit differences we are really all part of the same race. She fiercely works to promote equity and inclusion.
 
We talk about a variety of subjects around DEI and we even have a discussion about language and why words matter.
 
Our discussion was not only lively, but it was informative and, to me, inspiring. I hope you find it the same. Jeri will be one of those people who throughout her life will enhance the world for all of us.
 
 
<strong>About the Guest:</strong>
 
The mission of Impact Action Network is to Educate to Liberate, so that Diversity, Equity, Inclusion, Belonging, &amp; Justice (DEIBJ) is a priority and not a checkbox in academic and professional settings. The organization’s vision is for Communities of Color to have access to advocacy resources that enable them to navigate effectively and safely through systemic and institutional racism and oppression.
 
Working with individuals one-on-one, in groups and within nonprofits, for profit, and educational institutions, Ms. Perkins’ consultant services are devoted to guiding students and professionals, as well as organizations, to navigate through environments of institutionalized racism to tear down the barriers of oppression and inequities. Coaching and trainings are tailored to the needs of each client.
 
Ms. Perkins' heart for service led her to earn a Master of Social Work Policy, Administration and Community Practice degree from Arizona State University’s Watts College of Public Service and Community Solutions. While at ASU Ms. Perkins served as an Inclusive Design for Equity &amp; Access (IDEA) Jr. Scholar. Her experience in witnessing faculty/staff and scholars cater to the fragility of whiteness and the normalization of racism and oppression perpetuated against students of color led to her founding the BIPOC Student Network, now known as the Multicultural Students Network/Alliance.
 
While an undergraduate student at Historically Black College &amp; University (HBCU), Lincoln University (MO), Ms. Perkins produced and hosted the Impact with Jeri Perkins talk show on JCTV Access to raise social awareness on the systemic and institutional challenges and barriers communities are experiencing.
 
Ms. Perkins earned her start in the media industry as an Emma Bowen Foundation Fellow with corporate sponsor NBC Bay Area News. Her experience has led her to become a sought-after keynote speaker to address such issues as the Invisible Tax of Scholars of Color Navigating Academia; Intersectionality of Historical &amp; Generational Trauma; Answering the Call to Leadership; Strategically Navigating Systems and Institutions; and Trauma, Grief, and Healing the History of Colorism, Texturism, and Featurism to name a few.
 
Ms. Perkins' determination to use education as the pathway to liberation has led her to pursue an EdD in Organizational Leadership with an emphasis in Organizational Development at Grand Canyon University.
 
She was a 2021 Greater Phoenix Urban League of Young Professionals Rising Award nominee for her educational and economic empowerment and civic engagement work in communities of color. Her clients include Brenton Family Dental, R.O.C.K Foundation, The Purposeful Mind, State of Black Arizona, and Association of Fundraising Professionals to name a few. Ms. Perkins recently was a guest speaker for the University of Phoenix Inclusive Leadership Summit, Youth World Education Project Urban Experience Conference, the 2023 Annual ATTITUDE Mental Health Summit for African American Women, and the Arizona Statewide Child Abuse Prevention Conference.
 
<strong>Ways to connect with Jeri:</strong>
 
Website: <a href="http://ImpactActionNetwork.com" rel="nofollow">ImpactActionNetwork.com</a>
Instagram: @impact_action_network
Facebook: Impact Action Network Advocacy Consulting Agency
LinkedIn: Impact Action Network Advocacy Consulting Agency
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there once again. And this is unstoppable mindset where inclusion diversity in the unexpected meet. And who knows what else and our guest today is Jeri Perkins who has a master's in social welfare. And I don't know what all and she told me, she just started a new job. And she also owns her own business. And I can keep going on and on and on. But I'm gonna let her do all that because that's why we got her to come on unstoppable mindset rather than me telling it to you. Let's have her do it. But anyway, Jeri, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Jeri Perkins ** 01:58
Thank you, Michael, I appreciate the opportunity.
 
</strong>Michael Hingson ** 02:01
Well, we're glad that you were able to make it and we want to talk about you and all sorts of stuff. So let's start with maybe the the earlier Jerry, you know, growing up and all that sort of stuff. Tell us a little bit about you
 
<strong>Jeri Perkins ** 02:16
know, little Jerry was quite a little girl. She was very mischievous. Everything, you know, mind in everybody's business, but our own and still doesn't sometimes tries to cut down on that. Because these days, I'm more busier. But I would just say I was always inquisitive. And I was always very, like self aware, and reflective of everything that was going on around me not always accepting of it. You know, I think ever since I was a little girl, I was very disillusioned with a lot of social injustice and inequity in the world that various communities face. But I was very passionate about even from a young age using my platform to evoke change. And as Gandhi would say, being a part of the change that I want to see occur in the world.
 
</strong>Michael Hingson ** 03:13
So where are you from originally?
 
<strong>Jeri Perkins ** 03:15
So I grew up in San Jose, California border of Cupertino, Cupertino years, I went to high school over there Cupertino law.
 
</strong>Michael Hingson ** 03:26
And, and so you could watch the growth and development of Apple.
 
<strong>Jeri Perkins ** 03:32
Yes, we saw that in my father's a computer software engineer. So he was up in San Francisco. So we were over there too, during that time. Uh huh.
 
</strong>Michael Hingson ** 03:44
So, how long ago was that? I don't, not trying to pray in your age, but roughly, oh, well, I
 
<strong>Jeri Perkins ** 03:51
mean, I'm 26 years. All
 
</strong>Michael Hingson ** 03:53
right. Well, now we know so we can continue.
 
<strong>Jeri Perkins ** 03:57
And I love you know, even sometimes, and I know, in my profession, as a Licensed Master, social worker, you know, some people may look at, you're 26 years old, what are you now but like, other than that, I really do like to share my age, because I feel like it's important for young people to know that they can lead while young and that you know, your age is just the number and it doesn't have anything to do with your impact.
 
</strong>Michael Hingson ** 04:23
And that's a really good point because I am someone at the other end of the spectrum being 73. And I don't think that matters. You know, the bottom line is, it's what you can do and what you choose to do and how you learn and continue to be effective. And that's all that really matters. Anyway.
 
<strong>Jeri Perkins ** 04:40
You are absolutely right. And to even elaborate on that my grandmother is 86 years old and she was running around the track at the park so she was about A D. So you know she's a smoker, but grandma is healthy as she can be from what we know and still going strong because of all that
 
</strong>Michael Hingson ** 05:00
Sigh Well it keeps her busy. And I don't tend to do a lot of walking around outside, I actually developed a, a track here in the house. So I do a lot of walking. But we have a living well, a kitchen, great room area, and there's a bar in the middle of it. So I love to read books, audio wise, and walk around the bar. So I can I can walk, you know, 10,000 steps or any number of miles just walking around while I'm reading a book and never even really notice it other than the university, I'll sort of get tired, but I just keep going in. It's kind of fun to do. So I get lots of exercise. But I do it indoors. And that works out really pretty well. So I can't complain about our
 
<strong>Jeri Perkins ** 05:47
natural environment. That's,
 
</strong>Michael Hingson ** 05:49
that's it? Yeah, yeah. And then the fridge is always nearby. I do resist, I do Resist.
 
<strong>Jeri Perkins ** 05:57
Resist so good for you.
 
</strong>Michael Hingson ** 06:00
Well, I love to tell people then I occasionally from the Girl Scouts will buy lots of boxes of Thin Mints. And the thing is out of sight out of mind. So they're up on shelves or in the freezer. Don't see them. Don't go after them unless I happen to think of it. And then I'll bring them box down and and eat it slowly. So I do try to exercise a little bit of willpower every so often anyway.
 
<strong>Jeri Perkins ** 06:27
Yeah, that's a good strategy. I'm gonna try that. Yeah,
 
</strong>Michael Hingson ** 06:31
you know, hide him in the freezer where you're not gonna see him and then you're in good shape. Okay, Gary RC. Well, thanks for being on unstoppable mindset. What a great, wonderful day. Wait, no, not really. We'll go on. So, you went through high school, you were up in Cupertino. And then what did you do?
 
<strong>Jeri Perkins ** 06:52
So I went to Lincoln University, Missouri, go blue tigers, founded by the 62nd and 65th Soldiers of the United States Colored inventory. It's a historically black college and university in Jefferson City, Missouri. And I majored in broadcast journalism. And I had a talk show on JC TV access called impact with Jerry Parkins.
 
</strong>Michael Hingson ** 07:15
will tell us about your show.
 
<strong>Jeri Perkins ** 07:19
Yeah, basically, I interviewed community leaders and organizations on their impact, to raise local global awareness on the challenges and barriers that I'm developing countries such as Haiti face, and nonprofits such as the help for Caribbean kids that does missionary work in Haiti. And also just giving a platform to up and coming leaders such as myself, or people who may not necessarily have that name recognition across the country, or, you know, as national or global leaders, but have such a powerful local impact, just giving a platform for those people to share their stories and raise awareness for the resources that exists on our college campus community and beyond.
 
</strong>Michael Hingson ** 08:19
So, what, what caused you to want to do that kind of a show? What, what really fascinated you enough about the subject that you felt that it would be a show worth having? And you made it obviously work?
 
<strong>Jeri Perkins ** 08:35
Yeah, so I did several different interviews. So that was one example of what I covered on my show and also on the Dr. Jabulani Bates, International Student Center and our travel to Haiti and my reporting over there and just raising awareness for developing countries but I also covered a local church in the community. The Joshua house church I interviewed Miss Tammy notables who was the director of the women's resource center in the brain, that bystander intervention team to minimize incidents of reported power based violence on campus. So I had a number of interviews I interviewed Helen Casa over girls leap forward at Global Education Initiatives for girls in Ethiopia, and also to aspiring Olympians for on the US National synchronized swimming team. I'm Jacqueline Lu and Nikki's articles. So just being able to interview these individuals, like I said, before they really, you know, we really grew together in terms of career because that was when I was an intern at NBC Bay Area News as a Immobilien fellow, and now I may look, I'm a guest on shows just like I was interviewing people, so you know, life does come full circle in that way.
 
</strong>Michael Hingson ** 09:59
So When were you on NBC Bay Area?
 
<strong>Jeri Perkins ** 10:02
So I interned at NBC Bay Area News in San Jose, California. They were my corporate sponsor, and I was a fellow and the Emma Bowen foundation for emerging interested in media. So it's a four year summer internship program that gives diverse talent a head start, and starting their career in the media industry.
 
</strong>Michael Hingson ** 10:25
What years were you there?
 
**Jeri Perkins ** 10:27</p>
<ol>
<li>So the summers are 2014 2015 2016 and 2017.
 
<strong>Michael Hingson ** 10:35
Were you on TV during that time, as part of though
 
</strong>Jeri Perkins ** 10:37
I mean, that's like a smart market five or six. So like, I was an intern and college, I was learning trying to get to where those phenomenal. My news mentors and the phenomenal journalists there are, but I filmed some things in studio and they were very gracious to help me production was with my filming of my show and different activities that I did. And it was a phenomenal experience.
 
<strong>Michael Hingson ** 11:07
I was just curious, we moved out of the bay area, we were in Novato, actually, we moved out in late June of 2014. So we wouldn't have seen you if you're on TV. But I was curious.
 
</strong>Jeri Perkins ** 11:18
Well, hopefully one day, you know, hopefully this will lead to other opportunity.
 
<strong>Michael Hingson ** 11:24
Well, yeah, that would be good. Yes. Well, nothing, nothing like being a guest to get questions that help you kind of figure out how to respond to whatever comes along, when, especially when you don't expect it? Absolutely. So you you did that for a while, went through college? And then what did you do once you left college?
 
</strong>Jeri Perkins ** 11:47
So for two years, I had a period of time where I had to navigate like my next steps, I thought that, you know, I was gonna go to law school and become a civil rights attorney. And I mean, as I'm sure you know, like life doesn't always go as planned. And along the way, you know, your steps are ordered. And I would say that I had a lot of challenges and barriers. With the LSAT, the law school admissions test, you know, I didn't do very well on the LSAT and I didn't really have a desire to do much better, which is what got me to the point where I was like, oh, maybe this isn't for you.
 
<strong>Michael Hingson ** 12:30
Maybe last night, the way I'm gonna go,
 
</strong>Jeri Perkins ** 12:32
You know what I'm saying? Like, I had a lot of other gifts. And I remember my pastor at the time, Pastor John Nelson and my first lady, Miss Heather Nelson at Soma Community Church in Jefferson City. You know, they told me like, I remember walking out of the LSAT exam and column Pastor John, and him just telling me, you know, Jerry, God, they have in store for you a career of helping people, you know, and service to the community. And I'm thinking to myself, why, you know, how am I gonna make any money? You know, how am I gonna survive and live? I've worked so hard in school and all of this, but I mean, look, what I am now a Licensed Master social worker. So again, life coming full circle, and that's just four years later from that experience. So
 
<strong>Michael Hingson ** 13:18
So where did you get your MSW? Arizona State?
 
</strong>Jeri Perkins ** 13:23
Okay, watts College of public service and community solutions.
 
<strong>Michael Hingson ** 13:29
Well, there you go. Well, so what got you to go to ASU and to seek that degree?
 
</strong>Jeri Perkins ** 13:38
Well, my parents were retired and they moved to Australia, Mountain Ranch and Goodyear. And after I got out of college, I was navigating, you know, my next step so I moved home with them we're not home it was a new place because we were in California but um, I started working in the behavioral health field with children, behavioral children and child family teams and a just child welfare systems and group home settings with kids in the system and smi series mentally ill adults and residential treatment facilities. And I really developed a passion for service serving people like being that bright light in their in their day or in their path and being that solid object in their life. But I noticed early on that I wanted to expand my scope of authority because at the bachelors level like and having a degree outside of the field, I just didn't have a stamp of authority to really impact change like I wanted to. So I said, you know, the system like we need to bridge the gap between the system institutions and the communities they serve. So a lot of people that came across in my path would be like you're a social worker, like you need to get an MSW like you sound like a social worker? You know you. So I'm just like these people really think and this is the last thing I ever expected to get. And look, I sure did as soon as I applied, you know, I was fortunate to get in and start my journey. And well, two years later.
 
<strong>Michael Hingson ** 15:17
Yeah, why ASU?
 
</strong>Jeri Perkins ** 15:21
ASU. At the time, you know, I really felt like it had, it was a very affluent school, and it had a lot of access to opportunities. One of my colleagues was in the Walter Cronkite school of journalism. And you know, she gave me a tour of ASU. And you know, I also went over there. So the Sandra Day O'Connor School of Law, I was over there for some meet and greets, and trying to find out more about how to get in to law school, and I saw him I could see myself on the campus and I'm like, okay, you know, and watts colleges downtown, and we're really in the midst of the communities that we're serving. So I'm like, it's a good school, it has good faculty. And it's a good program. And I think it was ranked 25th in the nation at the time, but just just saying the plethora of opportunity. That was there. Really, you know, number one, and innovation and research is what led me to ASU.
 
<strong>Michael Hingson ** 16:22
Hmm. Well, and and you obviously did that. And when did you graduate? Um, last
 
</strong>Jeri Perkins ** 16:28
year? Wow. Oh, 4.0 GPA?
 
<strong>Michael Hingson ** 16:35
Well, congratulations.
 
</strong>Jeri Perkins ** 16:37
Yeah, that's a blessing from God, I always tell people because it was a lot going on.
 
<strong>Michael Hingson ** 16:43
Well, and you obviously coped with it, and you succeeded? And that's all you can ask for. Right?
 
</strong>Jeri Perkins ** 16:50
You're absolutely right. And I say it was the, you know, the grace of God and my parents, I had such a strong foundation from being young in seeing my parents and grandparents and great grandparents, college educated, and my sister. So really being the baby, once I got along, like, it was like, no question like that I was going to achieve greatness, it was just what path that I was gonna go down, and was I going to have the capacity to better myself, and not let my own challenges become barriers to the impact that AI could have in the lives of others?
 
<strong>Michael Hingson ** 17:29
Well, you know, it's always a good goal. And it's always great when you can do it when you can have an impact. And you know, sometimes you won't even necessarily know what the impact is, until much later. But you got to start by planting the seeds.
 
</strong>Jeri Perkins ** 17:42
Absolutely.
 
<strong>Michael Hingson ** 17:45
And then they grow and they nourish, flourish. And you, you succeed because of that, which is great. Well, when did you start impact Action Network?
 
</strong>Jeri Perkins ** 17:57
Yes, thought started in the summer of last year. So job, I was very eager to start. So I always tell people, I did things backwards. You know, I started with my website and my like, had the language and knew, like the blueprint, like the roadmap of what I wanted to do, but not actually how to get there. So I mean, I had I started speaking at events and by December, I filed for an LLC, and then I kept speaking at various events around the valley, and doing trainings for various organizations, and continue to develop my strategic business plan, my business fact sheet, my bio, the impact that I wanted to have, and, you know, my brochures, promotional materials, my brand statement, my banner that I take to events, my business cards and everything, so that I can really increase my visibility, authority and income.
 
<strong>Michael Hingson ** 19:04
Well, tell us a little bit about what impact Action Network is all about, if you would,
 
</strong>Jeri Perkins ** 19:09
yeah, so our mission is educated to liberate them so that diversity equity, inclusion, belonging injustice is a priority and not a checkbox. And our vision is to provide communities of color with access to advocacy resources, through individual and group coaching trainings and speaking engagements to navigate systemic and institutionalized racism and oppression, power dynamics and conflict resolution safely and with confidence.
 
<strong>Michael Hingson ** 19:42
So you so what all What all do you do with the organization or what does it do today?
 
</strong>Jeri Perkins ** 19:50
Yes, so I mean, lately, like I've spoken at Attitude mental health summit for African American women, and youth square education's projects urban experience on the intersectionality of historical trauma, historical intergenerational trauma, I spoke at University of Phoenix inclusive leadership summit on the invisible tax of scholars of color navigating academia. I've been on a podcast on the diverse minds, award winning podcast in the UAE on tackling social injustices. I've been on art of advocacy live stream about making dei BJ a priority and not a checkbox. Featured and shout out Atlanta and voyage ATL for my work like African American made a bunch of different stuff, like I said, just to get myself out there. And also I did a training for the Association of Fundraising Professionals idea committee on navigating microaggressions in the workplace.
 
<strong>Michael Hingson ** 20:55
You said the EIB J What does that all stand for? I know summer
 
</strong>Jeri Perkins ** 20:59
city equity, inclusion, belonging and justice.
 
<strong>Michael Hingson ** 21:03
Oh, injustice, okay, great. You've talked some about disabilities, do you have a disability?
 
</strong>Jeri Perkins ** 21:09
You know, I always say I do not let my disability disable me for meeting my goals. And I encourage my peers and family who struggle with challenges to not let them become barriers. And I made I really, I don't see it as a disability just because, like what I said, it's never disabled me for meeting my goals, but it has made my path more challenging. And I mean, mental health. Anxiety and depression is something that I've dealt with. And I'm high functioning, like I have a high functioning, generalized anxiety disorder, and major depressive disorder. And as well as a compulsive binge eating disorder. I don't have it anymore, though. Because you know, I'm in treatment. And I have a dietitian and a counselor, but these are things I struggle with, but they don't define who I am. And I just assign value to myself by continuing to show up and continuing to just be the beautiful person that I am inside and out despite those challenges.
 
<strong>Michael Hingson ** 22:19
Disability should not mean and as far as I'm concerned, does not mean a lack of ability. And the reality is, every human has a disability. For most of you. It's like dependency right? Now guys don't do well, when the lights suddenly go out because you lose power. For some of us, it doesn't matter. Disability is a characteristic and everyone's characteristic manifests differently, but it's still there.
 
</strong>Jeri Perkins ** 22:44
That's very powerful. Yes. And person first language, you know, differently abled, or disability
 
<strong>Michael Hingson ** 22:53
but differently abled is horrible. You may not think so Oh, absolutely. I'm not differently abled, my abilities are the same. I may perform them differently, but I'm not differently abled. And that's part of the problem is that we spend so much time trying to tell people with a disability, because you have a disability, you're different. No, we're all different. But I'm not differently abled than you I deal with a computer just like you do. I may not use a monitor, I may use software to verbalize the screen or a Braille display. But there are people who are left handed, who don't necessarily do things the same way you do. And tall people don't necessarily do things the same way short people do. So the reality is that differently abled is just a way of trying to hide from addressing the issue. And the fact is, we're all in this planet. Look, Thomas Edison invented the electric light bulb, right? He invented the electric light bulb if you use the Americans with Disabilities Act, and I've said it before on this podcast, if you use that as an example, it's a reasonable accommodation for light dependent people who can't do well in the dark. So technology has covered up your disability but it doesn't change the fact that it's still there. Which is again, why I say disability doesn't mean lack of ability, but does it mean you're differently abled, because you turn on the lights? It's just part of the characteristic of your disability that you have to deal with. And that's why I think that differently abled is really just some people's way of trying to hide from dealing with the fact that disability is a characteristic we all in one way or another experience and that's what we really need to deal with.
 
</strong>Jeri Perkins ** 24:36
You're absolutely right and I think that person first language or not, Oh, what about something else? I'm not person first language but our use of language is important because you know, things one may feel like they are being inclusive or allowing others to subscribe the identity to themselves that they I believe that they have and one may not, you know, so I appreciate you corrected me on that, because it's another perspective that I can, you know, see things differently even in my work. So I really do appreciate that. And I would also say that, along with not addressing the issue or use of language that may suggest not addressing the issue, I think that there's a real stigma and shame associated with accessing mental health care and reasonably, within the disability community, or within those who do have some type of these different challenges we all do. So it's important for us to access resources to enhance our quality of life, because I know a lot of people, brilliant people, hard working people who do, you know, have a disability, who do not access resources, and their life is very challenging. So I think what you said is very important, because yes, it's how you deal with your challenges. But it's also acknowledging that a challenge exists. And where do you go from there?
 
<strong>Michael Hingson ** 26:12
Well, and everyone faces challenges. Your gifts aren't the same as my gifts, and neither of our gifts are the same as someone else. It doesn't mean that any of our gifts are less or more than anyone else's. The question is, how do we learn to use our gifts? And how do we move forward with them, which is something that we all have to face. But when we really try to compare our gifts, or compare ourselves to others, whose gifts are different than ours, then we tend to really run into difficulties like, words do matter? You're right. I've talked about the concept of visually impaired before, it's a horrible term, because first of all, blind people visually aren't different. And second of all, why do I need to be compared with how much eyesight someone has? It's not visually impaired. It's blind or low vision. But the reality is, like deaf or hard of hearing, people who happen to not hear well, would hate you to call them hearing impaired for that very same reason. The reality is we've got to stop trying to compare, because that just continues to promote the stigma.
 
</strong>Jeri Perkins ** 27:32
Yeah, that's true. Like the standard, like, we're normal, I feel like it's we're making. It's like a sense of other reason that someone is not aligned with what the standard is where the norm is. And the reality is, there should be no standard, or norm, no norm, because everybody is different in their differences should be valued.
 
<strong>Michael Hingson ** 27:58
Right. And we need to get to the point where emotionally and intellectually, we accept people who are different than we and that's a big challenge.
 
</strong>Jeri Perkins ** 28:13
Absolutely.
 
<strong>Michael Hingson ** 28:15
So for you. You talk a lot about Dei, and BJ, and you talk about dealing with different kinds of identities and the intersection of identities. Where does all of that play? I guess maybe the best thing is where what kind of role does intersectionality play in that? I think we're talking about that. So I thought I'd just ask you that question and bring it right up?
 
</strong>Jeri Perkins ** 28:46
Yeah, that's a good question. I think that, um, there's different levels of privilege, and there's different levels of oppression and at the intersection of race, ethnicity, socio economic status, gender, gender identity, sexual orientation, ability, status, or whatever the case may be. There's intersections, like no one person that people fit in multiple categories, oftentimes. So it's just like, assessing and evaluating each intersections of their identity holistically, to be able to understand who this person is not just from one dimension, but multiple dimensions. So I think that's what intersectionality means. And when I think about it, in terms of person and environment, life path and life trajectory, depending on other systems and subsystems that make up a person's environment, it influences their decision making their actions and their life path and life trajectory. And I think that that plays a role in the intersectionality of people's identity there Is there access to social determinants of health, which are quality of life predictors and indicators of health outcomes. So it's just intersectionality of identity is such a dynamic, broad topic to address. And oftentimes, as a society, we don't address each intersection of an individual family or communities identity.
 
<strong>Michael Hingson ** 30:31
So language becomes, of course, a very important part of that, and how do we change the language or get people to change the language and grow to recognize that, that we're all really part of the same thing, and that our identities intersect in so many ways.
 
</strong>Jeri Perkins ** 30:50
I think that strengths based language, and not problematizing communities who experience marginalization, or oppression, but looking at the root of systemic and institutional pervasive issues, as a means of this person, it's not, you know, if somebody needs access to like, Student Accessibility and Learning Services, that's a resource to enhance their learning and quality of life and experiences, that doesn't mean that this person is problematic, or there's a step more you have to deal with, to provide these resources, this should be available to meet each individual student's needs and tailored to each individual person are professional in the workplace, so that they have equitable access and to opportunities. That's inclusivity. And I mean, I would say that that's justice. And that represents the diversity of human experience. And I often say, I don't think you can have D IB J without the other. I mean, obviously, you know, all the letters may not be there within the experience of individuals and students and professionals navigating systems and institutions. But I feel like it's like any equation. If you have each of these variables in there, that's an indicator that you're doing it right. And that quality of life of the communities you're serving as being in advance.
 
<strong>Michael Hingson ** 32:28
How do we change the conversation though, since we, we've identified that there are so many people who view some of these things as a problem or, you know, another example might be the concept of affirmative action, where that was used to try to make part of our, like university system and our employment system more inclusive. But yet we also have people who oppose that. So how do we change that conversation? And get people to be more open?
 
</strong>Jeri Perkins ** 32:58
That's another good question. And, you know, it's unfortunate that people are affirming they are, are opposing affirmative action. And I actually saw a news story with an individual who I believe, identified as Asian American, and was just as you said, opposing affirmative action, saying that he was denied from, you know, six Ivy League schools, and that the reason why he was denied was because his black counterparts who weren't, you know, up to par or at his standards was given preference over him, and not looking at all the the legacy admits, and the people who are admitted into institutions because you know, their families give money to the school or are very involved. So it's like to tell to center the narrative to be the same oppressive narrative that got us to needing affirmative action in the first place, is unfortunate, because affirmative action was not just created on the basis of race and ethnicity. Sure, that's what was center to not discriminate against anyone based on their race or ethnicity and admissions, and hiring practices. But across the board, we talk about intersectionality of identity, affirmative action applies to that as well, not discriminating against people for their age, or for their ability, or for their it could be a number of things, their sexual orientation, their gender identity. So I mean, I feel like like you mentioned, everybody has something different about them. And this is not the oppressive oppression Olympics. We all have differences, we should value differences and and make that conversation inclusive to the demographics of the communities that we serve, and that we are as a people In this country, and its global citizens across the world,
 
<strong>Michael Hingson ** 35:04
that's part of the interesting part about it, right? global citizens across the world. And we, we so often just lock ourselves in our own little world and don't look beyond it. And that, that tends to be a real problem, because we don't learn, if we if we don't look beyond our own little sphere of influence, perhaps.
 
</strong>Jeri Perkins ** 35:30
That's absolutely right. And that's also a sense of other reasons. People, you know, a lack of social empathy. You know, there's an article by Elizabeth Siegel, and it says, you know, it's titled, a lack of social empathy, work, working but still poor, like how we can be the richest nation in the world. But we have people living below the poverty line experiencing homelessness is the most out of any industrialized nation, I believe. And it's like these policies, this legislation, it's not inclusive of the the demographics that legislators serve. And oftentimes, in that article and mentioned, most legislators are older, white men who are making decisions on behalf of Communities, that they share no intersectionality of identity in terms of live and shared experiences. So that requires empathy, to make decisions that are going to be for the betterment of the greatest good for the greatest number of people.
 
<strong>Michael Hingson ** 36:37
What's going to change that,
 
</strong>Jeri Perkins ** 36:40
you know, I'm not sure anything can change it at this point, because I try to be, you know, optimistic and remain hopeful. And that's why I do the work that I do. And I believe education is the pathway to liberation. So I think increasing knowledge base and awareness on advocacy, having more social workers in the spaces, lobbying for policy change, because the lens that a social worker has, it's just, it's like nothing I've ever seen before. It's just a different set of experiences, because of the education and practicum sites, the situations were placed. And, you know, we need that diverse worldview in these spaces. But I think that at the end of the day, the powers that be those who are in control, who will devour within systems and institutions have the power to evoke change and have the power to say how fast the needle moves forward when it moves forward, and whom it impacts. So I think at this point, it's larger than just touching the hearts and minds of people. It's a it's really built on power dynamics, and conflict resolution. And, you know, my mother always used to say, as I was a child growing up, the world is divided into the haves and the have nots, and you want to be one of the ones who have. So there's an element of perhaps, manifest destiny. And there's Wale, I asked myself all the time, as a black woman in this country who's highly educated working on a doctorate in Organizational Leadership and Development. And I know there's many highly educated black women and women of color in this country, and also those who did pull themselves up by their bootstraps, and, you know, navigate higher education and professional settings, and much respect to, you know, our immigrant community and that those efforts as well. But I've just noticed that what is the difference between the privilege that I've experienced growing up in private schools and affluent neighborhoods, and my counterparts who found even when I was attending Lincoln, who had a very different lived and shared experience coming from inner city schools, and it's not that those students were any less capable than me, it's not that they were any less intelligent than me. They just had a different access or lack of access to certain College and Career Readiness resources than I had coming from California public schools. And it showed in terms of college and career readiness. I stepped on the college campus with an internship at NBC. You know, it's just, honestly, depending on social economic status, it's like the playing field is not even. It's not even it's not even close. And who is to say that my life or my experience matters more than my counterparts. It doesn't it should be the same. They're students just like me, their lives and experiences matters. Their right to education is a right but I'm here and you know, many of them are doing phenomenal things too. Oh, but I say that to say, the difference in just lack of access to social determinants of health, you know, safe neighborhoods, nutritious food, um, what else like education, um, the standard of education, higher paying jobs, economic opportunity, upward mobility, to break those generational cycles of poverty or generational curses, even that because of the intersectionality, of historical and generational trauma we experience as people of color in this country. So again, multi dimensional and multi faceted, there's many different perspectives you can use to look at it.
 
<strong>Michael Hingson ** 40:48
What does success mean to you?
 
</strong>Jeri Perkins ** 40:52
That's another phenomenal question. Have you not I feel like failure is not an option. So success to me, is just just being better, you know, like, success to me, I don't even think success is ever really attainable. Because each day, if you're striving to be better than you were the next day, or more successful, it's more like you're meeting a goal or a milestone, and not necessarily, you know, quote, unquote, being successful. Because what does that mean? I mean, I could say in my field, success is about the impact I made. When I see the lives of the clients that I serve, be in touch, because of my spirit, because of my knowledge, and education and work experiences, being able to, to impact them. That's really what success looks like. But again, each day striving to be a better clinician striving to be a better business owner, organizational leader, all of that. So I mean, someday success to me could be having a positive attitude, you know, not rolling my eyes when I'm frustrated, or, you know, being able to maintain a professional facial expression that does not show every emotion that's in my head. So that could be success for me, but it just varies depending on the day. Sometimes it's just showing up and being in the room. You know, I always say that too. Sometimes you just have to show up. Yeah. So yeah. Well,
 
<strong>Michael Hingson ** 42:34
you know, it's the reason I asked the question is that the people define success in so many different ways. And the other one is, what does happiness mean to you?
 
</strong>Jeri Perkins ** 42:48
Oh, nice questions. I think happiness, peace, I would just say peace of mind, body and spirit is happiness to me. Liberty, liberation.
 
<strong>Michael Hingson ** 43:02
Uh huh. Yeah, I had the opportunity to interview someone recently. And we were talking about competence. He teaches young men, executives and leaders to be better leaders. And he talks about life being an adventurer. And he also talks about confidence. And a teaches people to build confidence. And the point is, though, he distinguishes between confidence and arrogance, and says that, usually well, arrogance typically is something that manifests itself because someone's insecure, and they bluster or they try to bluff their way through something. Whereas a person who is confident, truly understands where they're coming from, they understand what they can do and can't do. And they speak from, if you will, and not in an arrogant way, but a position of strength, and that people can tell the difference between the two. And so I didn't ask him about happiness. But I think it's interesting, people are always talking about how we seek happiness. But no one ever really can define it and, or, or knows how to define it in such a way that you could identify how you're going to seek it. You know, and I think that that really happiness is something that is something that needs to be defined by every individual in terms of what they need. Obviously, you can't be happy if you're going around blowing people away with a gun and consider yourself really happy in the moral sense of the word but you can certainly be happy if you know you're doing a good job of helping other people survive and grow and thrive like you're talking about. And that can lead to Happiness.
 
</strong>Jeri Perkins ** 45:01
Yeah. And that is so powerful that you say that because it's like, I find the greatest joy, not in the clothes that I wear or the way my appearance and how I present myself in the world, although that's important to model those behaviors in my line of work for my clients, but just meeting with them, and just thinking about how I can enhance their quality of life, like, I genuinely find joy from that. And I cannot say that I've ever found joy, it really in a job before, like I have in the social work field, being a clinician, and that might grow one on one individual practice of just seeing how I coaching with clients, just really like, it's a different person, their spirit is uplifted from the time they step in my office to the time they leave. And that, you know, brings me joy, because I'm like, job well done. And, like all your education and experience know, it's not just a piece of paper. No, it's not just credentials, or a resume or CV, you're impacting people's lives. It's not just about you. And that's the power, I feel like and happiness, for myself for what for the work that I do. And even my family, being able to, you know, break those generational curses, like I mentioned, with mental health, um, I feel like I don't have anybody in my family. I'm the one you know, who advocates not just for myself, but for my siblings, and for my parents to access health care and mental health care resources. Because as I mentioned, there's such a stigma and shame associated with accessing those resources and communities of color. Yeah.
 
<strong>Michael Hingson ** 46:58
And again, you have found something that brings you joy and satisfaction, then when you step back and look at it, it brings you joy, satisfaction, and yes, happiness, because you see how it's impacting other people. And that impacts you as well.
 
</strong>Jeri Perkins ** 47:18
Absolutely, it makes life worth living, it makes that, you know, 50 minute drive worth driving to know that, you know, clearly, you know, the higher power has put me where I'm at, for a reason, because the stars really did align. And it didn't make sense when it was happening. But it really is chess, not checkers, and all the pieces were put together for me to be where I'm at now doing the work that I did.
 
<strong>Michael Hingson ** 47:47
Right? And that makes a lot of sense. What perspectives Do you think that people should adopt? Since we have so many different people who have so many differences in the world? What kind of perspectives Do you think that we should really adopt in order to thrive in life
 
</strong>Jeri Perkins ** 48:09
value in differences, culture as a strength is not a deficit, resiliency is a protective factor. Strengths, both perspectives, person first language, narrative, the power of personal narratives like these are all perspectives of solution focused, lens accountability, approach, collective responsibility, like I use this in my professional practice and in my personal life, to navigate decisions that I make that I feel like. Also, I would say, more of like ideologies. Health care as a human right, is a perspective that I feel like would make the world such a better place like alleviating homelessness and poverty, by utilizing access to this capitalist system, to to level the playing field for those who may not have had the access that some of these millionaires and billionaires had, or the generational wealth. And obviously, when we talk about intersectionality of identity, that's a whole different conversation about generational wealth and certain families and communities and lack of access. But I think every time social empathy, that's another ideology, if you put yourself in someone else's shoes, how do you see the world? Are you able to see the world from their lens from their lived and shared experiences? If we all could do that we would stop doing all this crazy stuff, like you mentioned earlier with the gun control and the gun control law. Like No, nobody's trying to infringe upon people's human rights. So Second Amendment rights to bear arms. No, but what about the welfare of our children and families like, happy people don't do stuff like that. And I think there's a lot of people in this world who hide behind greed, and money and their fancy lifestyles, and they're not happy, and they're, you know, doing a lot of unhealthy things because of it. And that's unfortunate, because truly, this, we put money on a pedestal as if it's a as something to aspire to. And it's like for you to have all of the access to it in the world, and still not be happy and still be a miserable person. You know, I often used to say, when I was growing up, what is wrong, like I knew from a young age, and that's why I encourage other young people who feel like they're going through challenges to speak up about it. Because I knew that I had depression, since I was probably in middle school, I knew something was wrong, I didn't know what it was. I didn't have the language. I didn't know how to put a word to. But like, by the time I was in high school, I was able to put to diagnose myself and obviously, in my field. Now, I know that was out of my scope of authority, but I knew you now. And I think I read something in the book that said, you can find peace, in honesty and acknowledging that experiences are the way they are, and things exists. That's where you find peace and liberation. That's why I say Educate to liberate. Because when you educate your mind, you liberate your body and your spirit.
 
<strong>Michael Hingson ** 51:40
Do you when, in the course of all the things that you do, do you ever meditate?
 
</strong>Jeri Perkins ** 51:47
You know, it's difficult for me to meditate. And I often think it's because I may have a touch of ADHD. But, um, I shouldn't do that.
 
<strong>Michael Hingson ** 51:59
I was just curious if you did, do you? Yeah, I do. And I, and, you know, meditation can take on many forms. It's as much well, one form of it is as much about introspection at the end of the day and thinking about what happened that day, and how did it go? And things that didn't go, well? Why didn't they? And what do you do to make them better? I've learned to recognize that I'm my own best teacher. And the best way I can learn is to analyze what what I do in the course of the day and think about it, and move forward. And we we mostly just don't take time at the end of the day to think about what happened, why it happened. He said that there's no room for failure and failure isn't an option. And I think that the reality is that we view failure in the wrong way. Because failure is really a learning opportunity. And it doesn't necessarily mean failure, it means okay, we didn't do something that worked the way we expected to the expected it to is that failure was bad. And we didn't think it was bad at the time. It may have turned out bad. But the issue is, then how do we deal with it?
 
</strong>Jeri Perkins ** 53:20
Right. And I agree with that, for sure. And I think from a resiliency perspective, when I say failure is not an option. I mean, that I'm resilient to the point that whatever outcome I desire, I'm going to relentlessly pursue, for example, my mental health and wellness holistically, or, you know, like my education or career, you know, I remember when I was in grad school, and it really became very overwhelming not only my first year that I have imposter syndrome when I think about intersectionality. And that, you know, and how that played a role in that because obviously, I was qualified, it's not overqualified. And I earned the right and deserve to be there. But I think that when I say failure is not an option. There definitely is room to fail. And you're absolutely right. It's a learning experience. But when I say it's not an option, I mean, you I expect myself to learn from that experience, and to not make the same mistakes again, and as you mentioned, meditating that reflection and awareness. So yes, I do meditate because I do that all the time. And it's a very useful scale. So I completely agree with you.
 
<strong>Michael Hingson ** 54:42
Yeah, it's, it's a very important thing to, to think about what we do and why we why we did it. And sometimes it's that we didn't have the right knowledge. That's okay. We learn from it and we move on to the next time.
 
</strong>Jeri Perkins ** 55:00
Absolutely. And that's the air Mom, sorry, go nuclear? Oh, no, I was just about to say that I feel like that's the earmarks of a someone who to know that you have room to learn and grow, like the feeling that you have best a person who has no glass ceiling, because every day, they know that all they can do is just reach higher, higher and higher for their goals and milestones, because they know that they will make mistakes. And that is okay, that, like you said, that's a part of the learning process. But to not let those mistakes define their goals and milestones, or how far they can go or how high they can reach.
 
<strong>Michael Hingson ** 55:46
Right. Tell me a little more about what impact Action Network does. And why you have that. And what does it do for people today?
 
</strong>Jeri Perkins ** 55:58
Yeah, so impact Action Network was birthed out of my experience navigating higher education. And I actually started a bipoc student network at ASU, would we change the language me to the multicultural students Alliance Network, because I witnessed a lot of my colleagues of color, and even scholars of color, navigating the racism and oppression in power dynamics, and unfair structural conditions and conflict, and academia that appeared sometimes to have no resolution. And I remembered being an advocate and being a leader at the college level, and having access to leadership to allies and female scholars as a color that helped guide me and mentor me. And I thought to myself, well, I want to create a network of resources so that students and professionals have the same access to trainings and coaching and speaking engagements, recording so that they can learn how to learn. And that's why I created impact Action Network to bridge that gap between the system institution and students and professionals to have the confidence and knowledge to navigate systemic and institutionalized racism and oppression safely and with confidence.
 
<strong>Michael Hingson ** 57:23
So what exactly do you do with it? And how does it work? And how do people access it or utilize it?
 
</strong>Jeri Perkins ** 57:31
So now, I'm in the stages of community stakeholder engagement. So I go out to events in the community, and I engage with community stakeholders, I have books, as resources by authors of color that I sail to support my work and also have, like I mentioned, I've done a plethora of speaking engagements. So that's really key notes and different things, to support my work and to get on that broader stage. And those trainings and workshops as well, on navigating microaggressions in the workplace, you know, there's a lot of interactive discussion, and embedded in that, and people are able to ask me questions about how to navigate certain experiences, and prior evidence informed and evidence based practice experiences, I'm able to provide them with insight, you know, and I still like the coaching component, more so than one on one or group coaching. The coaching is ingrained and embedded in my speaking engagements in my trainings in my workshops, because, as we know, you know, the role of the therapist and my other job I know changes, you know, constantly during the session. And I feel like the role of someone who's changes the narrative and blaze their own trail, and creates their own vision for the future and inspires to do others the same, it changes. So as a consultant, my role may be a coach, a trainer, or a speaker, and knowing when to just having that box of tools and when to pull out which tools and being able to connect and, and make those, create those relationships and engage with community stakeholders. Because my concentration was policy administration, community practice, and my passion is macro level social work. So that's what I do. And just all those elements of my practice are just opening up the doors and the windows of opportunity, so that the gatekeepers don't keep the gates close.
 
<strong>Michael Hingson ** 59:36
Do you want to get back into journalism or do things in the public media again?
 
</strong>Jeri Perkins ** 59:42
Um, I would like a talk show. Talk show one day so there you go. And it just felt like that would just provide a bigger platform to have a bigger impact and reach more people and audiences. So you know, Oprah Ayana, Mr. Tyler Perry Miss Eva duveneck I'm here, you know, I'm ready to serve. I have different passions and I'm skills and experiences. I mean, I'm here, you know,
 
<strong>Michael Hingson ** 1:00:16
there you go. Well tell me if people want to reach out to you and learn more about the impact Action Network, maybe hire you or somehow use your skills, how do they do that?
 
</strong>Jeri Perkins ** 1:00:28
So you can visit impact action <a href="http://network.com" rel="nofollow">network.com</a> and schedule a consultation. You can also email me impact action network@gmail.com. And you can also follow me on social media, Instagram impact underscore action underscore network, Facebook and LinkedIn impact Action Network advocacy consulting agency.
 
<strong>Michael Hingson ** 1:00:54
A lot of ways for people to find you.
 
</strong>Jeri Perkins ** 1:00:57
Absolutely, because there's more than one platform. So there's no excuse not to reach out.
 
<strong>Michael Hingson ** 1:01:03
Well, there you go. Well, cool. Well, I want to thank you for being here and giving us your valuable time and talking with us about all this. It's kind of fun. And I love the fact that we were able to have a real conversation and, and hopefully inspire people, and hopefully people will reach out to you. And so impact Action Network is the way to do it. So please reach out and do all that you can to help Jeri and what she's up to its J E R I Perkins. So Jeri, I want to thank you for being here. And I want to thank you all for listening. Please reach out. We'd love to hear your thoughts. And I'd love to ask you to please give us a five star rating wherever you're listening to this. If you'd like to reach out to me, please do so Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. AccessiBe spelled A C C E S S I B E. Or you can visit our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is spelled M I  C H A E L  H  I N G S O N. So hopefully you will reach out we'd love to hear from you. And if you can think of anyone else who should be a guest please let us know Jeri same for you. If you know some other people who we ought to have on as guests on the podcast, I would really appreciate you performing introductions and letting us know who what, who we ought to visit with next. So again, I want to thank you though one last time for being here. And I really appreciate your time. So thanks, Jeri, for being with us today. Thank you
 
</strong>Michael Hingson ** 1:02:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Advocate Consultant with Jeri Perkins</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e754acb2-e0dd-4ced-b12a-27e45e041355.mp3?source=rss&amp;ext=asset.mp3" length="40802353" type="audio/mpeg" />
<itunes:episode>168</itunes:episode>
</item>
<item><title>Episode 167 – Unstoppable Forger of Men with Cartwright Morris</title>
<guid isPermaLink="false">https://pinecast.com/guid/4866f833-c7d6-48b1-9977-c4ae5e6a79e9</guid>
<pubDate>Tue, 03 Oct 2023 11:00:31 -0000</pubDate>

<itunes:duration>01:08:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/55e30dd2-4caa-4a66-b27e-62ce016295b8/UM167-Cartwright_Morris-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time, Cartwright Morris, teaches young executives and leaders to live life as an adventure. He does this to help them learn how to gain true confidence in their personal and professional lives.
 
Cartwright didn’t start out himself as a very confident person. He will discuss his youth and growing up not really sure of life, where it would take him and what he was going to do with his future.
 
Eventually through circumstances, as so often happens with all of us, he discovers that he has a real gift of being able to help young men to discover how they can become better than they thought. He helps them to become leaders and confident. He will tell us things like the difference between confidence and arrogance. His discussion of what makes a good leader is invaluable for all of us to ponder.
 
I did ask Cartwright if his coaching programs today are strictly for men or does he coach women as well. No prejudice on Cartwright’s part. As he puts it, he stays mainly on his side of the bridge, but he has coached women and he does recognize that women, like men, are indeed forged or molded by life.
 
I hope you will seek out his podcast, “Men Are Forged”. I know I plan to go have it a listen.
 
 
<strong>About the Guest:</strong>
 
Cartwright Morris is a speaker and certified leadership development coach for young professionals in sales/management. He equips each individual to live life as an adventure and make impact through gaining confidence in selling and leadership roles.
 
He has worked with hundreds of emerging leaders in the US and abroad. He has spent over 12 years managing and developing leaders at organizations like Calvert &amp; Associates, The Center For Executive Leadership, JH Ranch, and Heaven in Business in California. He has over 2000 hours of coaching and mentoring while becoming a growing thought leader on how to confront the unknown and navigate business and life with confidence.</p>
<p>Cartwright has developed his lifelong message into his keynote presentation and his 3 Month Coaching Program where he implements his framework for gaining confidence in the selling process, development of relationships, and everyday life. He hosts the growing podcast, MEN ARE FORGED. A podcast to empower men to be forged by their experiences, challenges, and hardships. Each episode shares the personal stories and insights from great men in business, family, and management who grew into leaders from their days of indecision and insecurity.
 
He spent much of his 20s and 30s living the single life as an adventure; traveling, exploring new places, meeting new people, and experiencing the outdoors. On March 11, 2022, Cartwright married his wife, Bethany, and they now explore together while residing in Birmingham, Alabama.
 
<strong>Ways to connect with Cartwright:</strong>
LinkedIn: <a href="https://bixel1.net/v1/t/c/11980a8e-ac61-470b-5d54-d20023b27cd3/gm%3A454d8a7a-a826-4479-81de-9ef40e802d6b/michaelhi%40accessibe.com/?https%3A%2F%2Fwww.linkedin.com%2Fin%2Fcartwright-morris%2F=" rel="nofollow">https://www.linkedin.com/in/cartwright-morris/</a>
Youtube Page:
<a href="https://bixel1.net/v1/t/c/11980a8e-ac61-470b-5d54-d20023b27cd3/gm%3A454d8a7a-a826-4479-81de-9ef40e802d6b/michaelhi%40accessibe.com/?https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCjklTnT2LOd_06VLlth3DSg=" rel="nofollow">https://www.youtube.com/channel/UCjklTnT2LOd_06VLlth3DSg</a>
 
<strong>ADDITIONS:</strong> <a href="https://bixel1.net/v1/t/c/11980a8e-ac61-470b-5d54-d20023b27cd3/gm%3A454d8a7a-a826-4479-81de-9ef40e802d6b/michaelhi%40accessibe.com/?https%3A%2F%2Fdocs.google.com%2Fdocument%2Fd%2F1-CE_8PtMxgT4gsQLJNHwPwV0BE4Qiv4NKbQV_rO0X6M%2Fedit%3Fusp%3Dsharing=" rel="nofollow">Media Guide - Google Doc</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello, once again, glad you're with us. I am your host, Mike Hingson. And you are listening to unstoppable mindset. Today, we have the opportunity to chat with a person who is a speaker and a certified leadership coach. And what I like best about Cartwright Morris is that what he says he does is to help equip young men and executives to live life as an adventure. And I've always felt that life needs to be lived as an adventure. We shouldn't really make it a drudge. There are always challenges. There are always fun things you may not know what's coming next. But you know what? That's part of the adventure. So with that in mind, Cartwright, welcome to unstoppable mindset. And thanks very much for being here.
 
<strong>Cartwright Morris ** 02:07
Well, it's glad to be here. Michael, I'm excited to just be with you today.
 
</strong>Michael Hingson ** 02:12
Well, we're we're kind of glad you're here. And it's I think it'd be fun lots to learn about because I know you've been very much involved in helping people with sales and other kinds of things like that. And we'll get to all that, needless to say, but I'd like to start with hearing a little bit about maybe the earlier cart right growing up and all that kind of stuff where your your from what you did, and any secrets that you don't want to tell you can leave out but the rest we'd love to hear about.
 
<strong>Cartwright Morris ** 02:40
Yeah, well, it's funny. I'll always say I'm born and raised in Birmingham, Alabama. I mean, you know, sometimes I like to turn up my accent, especially if I talk to some people outside the South, kind of ham it up a little bit. But actually, I live three years my life in Canada, my dad was starting to branch of his family business up in Simcoe, Ontario, if you might knows where that is, that's near kind of south of Toronto. It's kind of halfway between Toronto and buffalo. So I got to experience a little snow in my life on a regular basis. And yeah, I grew up just, you know, playing sports, love sports, the average student average athlete generally. You know, I'd say my upbringing is pretty great. You know, as you get older, you realize as a man, there's little things that we miss, that I'm learning now as adult and trying to correct and redeem and figured out. But like I said, like you put in my intro about adventure. I think there's so many times as a kid, I always wanted to be grown up, wanted to be taken seriously. And now I feel like a lot of my 20s and 30s I was going back to the man, the value of play the value of adventure and discovery and curiosity is something that I wish I didn't diminish as a child and now's adult trying to get back. So
 
</strong>Michael Hingson ** 04:09
so when you lived in Toronto, did they teach you that the apparently the appropriate way to say it is Toronto.
 
<strong>Cartwright Morris ** 04:18
You know, I was so young that I had no idea that there was the correct way to say I think we all just said our Southern way. Yes is generally never the right way. I mean, I've got friends from Australia where I you know, who's far from Melbourne? And I always say Melbourne. And so I always get it wrong.
 
</strong>Michael Hingson ** 04:38
So well and of course depending on where you're from and where you've lived and what you know, it's either Houston or Houston depending on right where where you're whether you spend time in New York or down in Texas, and yes, I've not ever heard that. Somebody lynched somebody for saying how stung if they were down in Texas. But I'm sure that there is a lot of angst about that. But nevertheless, that's still what it is in New York is Houston, for whatever reason. I
 
<strong>Cartwright Morris ** 05:08
mean, I remember I remember being in New York and I got corrected on that very quickly. It's housed in
 
</strong>Michael Hingson ** 05:13
its house. And I don't know what the history of that is, I guess I should really go explore that. It's like in Massachusetts, it's not Worchester. It's Wista. Not even Worcester. It's Wista.
 
<strong>Cartwright Morris ** 05:29
It's so funny languages. It's funny, we all are separated by our common language and English, right? Depends on just where you are in the world.
 
</strong>Michael Hingson ** 05:37
Yeah. There's something to be said for all the accents. Of course, each, each place would say, well, we don't have an accent, you have the accent? Right, exactly. So there you go. Well, so where did you or did you go to college?
 
<strong>Cartwright Morris ** 05:53
So I went to college at a place called Auburn University, which is an Alabama for those who may not know that we, you know, in the south, we love our football and Auburn is the little brother team, you know, most people who can't follow college football. So I went to Auburn, bounced around agrees, you know, I mean, I would say it's a lot big part of my story. Michael is struggling through school trying to understand how to learn. You know, now I look back, there was probably a lot of mental health related stuff that I didn't know how but also just the not knowing my direction hurt me in college, too. I think I bounced around. I mean, I went from business to different other history major, to eventually settled on, I was like, oh, I'll just be a teacher and a coach and I signed up for kinesiology classes when I was going to get into PE, B, a PE teacher visit. So that was what led me there. And then I ended up getting a degree line, I believe in Auburn, because I'm one of those people who it just took too long, it took little more than four years to graduate. You know, I guess I missed the snow, I kind of dropped out of college, went and lived in Park City, Utah was a ski bum for a season with some friends and had some fun, Joy a little bit different way of living and but eventually came home and really felt like I needed a degree. And that led to me actually transferring and going to another state school in Alabama called University of South Alabama mobiel. And I transferred there ended up getting my degree in about a year and a half. And yeah, and then let that lead me back to Birmingham, which I did not want to go back. But that led me back there. So
 
</strong>Michael Hingson ** 07:47
when did you get your degree in finally?
 
<strong>Cartwright Morris ** 07:49
So health education, okay. So I'm still chasing that idea of, you know, you know, the, the, you know, he has a, that's what I always say, I tried to mentor guys more and more in the college. I don't know what Michael, your thoughts on on on edge or modern education system. But, you know, now I look back, I'm like, I wish I took some time to kind of figure out more what I want, because I really didn't know, at 18. But now understanding my personality, taking more personality tests, understanding my idea of flexibility and autonomy and my desire to be more adventurous being in a school system, from an eight to five job would have just drain me. And I probably would not be the best husband, I probably wouldn't be the best father, I wouldn't be the best employee because it just that understanding more of my personality, but that's what I thought, you know, at the time I was, you know, you know, I thought football was the greatest thing ever, and I can help young men be a football coach. And to be a football coach, you got to start somewhere in a school system. And P made sense, because I like being active. And so but now, thankfully, doors were shut and in that area, and my path kind of veered off, and which I'm very thankful for.
 
</strong>Michael Hingson ** 09:15
Well, you mentioned the modern education system. I think one of our biggest problems is that we do too much studying for the tests and not studying to learn and be creative. Yes. And I think that's the the biggest issue that we've we've somehow got to get away from that because it shouldn't be all about tests. And if we're not really teaching people to think I remember when I was a graduate student. In our one year our Ph D qualifying exam, or classical mechanics was administered by a postdoc who came from I believe he Dr. Price was from Berkeley, and he came down And, and taught well, he was a good teacher. And he gave the he created as as new faculty members are often forced, if they will say it to do create the PhD qualifying exam for classical mechanics. And one of the things that that he did was he had a test of 20 questions. And the first 16 Were all basically theoretical, philosophical, mostly conceptual questions, but not math related, right. And the last four, all dealt with math, Lagrangian dynamics, and other such things. And fewer people. I don't know whether anyone actually that year passed the test. And they the faculty heads called him in and said, What are you doing? Why did you create such a hard test? And he said, hard test. Let me show you something. He pulled out his freshman, classical mechanics test. And he said, This is the final I gave students at the end of the year, the only difference between that one and the qualifying exam was that the qualifying exam had the four math questions, which were all things that people learned, kind of in junior or or later, but not or in graduate school, but not in freshman, classical mechanics, the same initial 16 questions were on the test. And people didn't get them, because they were expecting math, and they were expecting a lot of stuff rather than really learning the concepts.
 
<strong>Cartwright Morris ** 11:43
Yes, I think there's something too just being problem solvers. There's there's too much of a linear thinking to education. thing. Yes. To your point with that test? Yeah. Yeah.
 
</strong>Michael Hingson ** 11:57
And, you know, on, they couldn't very well argue with him since he showed them what he did. But nevertheless, it's it's amazing that we, we miss so much, and all we do teaching concepts and basics, and oftentimes, don't really teach you to think,
 
<strong>Cartwright Morris ** 12:20
hmm, yeah, yeah. I mean, I think there is there's definitely like a desire of what to think in lots of different areas, but versus how to think how to process how to problem solve, how to think how to how to take on challenge challenges, I think that was something much of my talk first 25 years of life, as I learned how to avoid challenge, hardship struggle, and now later in life, you know, learning how to do that, and just, you know, self discover it's just so much and become more self aware is led to much more of my success than the other. Right.
 
</strong>Michael Hingson ** 13:00
Yeah. Yeah. Well, I think it's important to do that. And I think we really need to, to teach children youth to think and I think, when we honor teachers, a lot of times when we hear the teachers who get honored with one award or another, when we hear them talk, they do talk about how they really dedicated to their students and helping the students really better themselves. And you don't hear them talking about, we just study for the test.
 
<strong>Cartwright Morris ** 13:33
Yeah. Yeah, I think we always remember the teachers that did do that. Yeah, I do. Yeah. 100%. I said their name, the names of there's less than a handful. That really challenged me to think versus Hey, do this, you get this? Yeah,
 
</strong>Michael Hingson ** 13:53
maybe it was the time, but I think I had more teachers that really did do that, rather than doing the test, but I'm talking about growing up in the 50s. And in the 60s, and there was a lot more of that. And there was a lot less of those so called standardized tests. Right. And so that probably helped. And I had some teachers that really dealt with philosophy, my freshman teacher, Mr. Wilson, my freshman English teacher in high school. I remember once he was talking about just ethics and philosophy, but had nothing to do with the English stuff that we were supposed to be learning, but he took a few minutes, and he was talking about the fact that, you know, if I owe somebody a quarter, I'm going to be bothered until I can pay them back the quarter that I owe them. And that's the way it should be because if I make a commitment to borrow something and then pay it back, I better make sure that I do that. And I had a whole bunch of bunch of other teachers who were the same way. And I remember most all of my even up through high school teachers, and they all were were that way i really wish that we had more of that today rather than teachers being forced to do the things that they do. My niece is a kindergarten teacher. And she talks about all the crazy things that teachers have to do today that make absolutely no sense in terms of whole educational system, because what are they really teaching the kids or she tries to teach her students things about reading and writing, even in kindergarten, I'm amazed at what they get to learn that we didn't get to learn. But still, there are a lot of limitations put on them, which is very frustrating.
 
<strong>Cartwright Morris ** 15:32
Yeah, yeah. Because what's going to be the result 1020 30 years from now, right.
 
</strong>Michael Hingson ** 15:39
And that's what's scary. So you eventually got out of college, and you said, doors were closed. So what happened?
 
<strong>Cartwright Morris ** 15:47
So I, so I left college, and I was really excited about just possibilities of where I can move and where I could go and get a job and didn't want to go back to my hometown, but job opportunity came about, and Birmingham, and it was in kind of fitness and training and mixed with some sales and getting people to this new facility in Birmingham. And I felt like it was like a Oh, as a way to get my foot in the door, maybe in the athletic space in the training space. And ventually. Yeah, that lasted about six months. And I realized this wasn't for me. You know, doing sales, you become very, either self aware, or some kind of self not really reflected the opposite. navel gazing, I guess, is the best way to say it. And I learned a lot about myself. And I needed to gain confidence in myself, I didn't, I didn't need to dress from insecurity. So eventually then left that job and actually was like, I need to go find myself, I need to figure out who I am. And I need to not find it in my hometown, where I felt like I was, you know, sometimes that familiar? I don't know how, Michael, you're familiar with the hero's journey, Joseph Campbell. Yeah, where he talks about getting away from the familiar, I think I needed that in my life. And so I literally moved to this ranch out in the middle of Northern California. You know, it's straight up i Five from where you are in Atlanta, close to Oregon. And really just I was 26. I didn't, you know, didn't know anything, I hardly knew anybody there. And, you know, most of the people that are on staff are college students, 1920 year olds, and here I was this random 26 year old come in the middle of summer, and I was working maintenance. And it was the best thing I could ever want in need in that moment where I could literally just show up, do my thing, get done in a certain hour, work hard, just kind of have everything in front of me and not have this ambiguous idea of the unknown, and really kind of just show up and really be accepting of just who I was not who my parents were not the idea of what I could be how much money I made, who I knew, you know, it was just kind of when you get your hometown and that familiar, you can start projecting, I always say I was living in a lifestyle of outside in I was constantly living my life through the eyes of other people. How can I be funny enough, seem smart enough, seem good enough and project this idea, and of who I thought I should be or or thought my parents thought I should be, even though they weren't putting pressure on me to be a certain way. And I finally got away from all that. And we're in this place where people just didn't know me from Adam. And it was kind of it was refreshing. They accepted me, I finally I think I found community, really, for the first time in a long time. And I felt accepted. And I started it was kind of the beginning of where I am now. And it was kind of this just self belief of man, I am valuable. I do add to people's lives by the words I say in my actions and articulating those things by just journaling, spending time alone, being around this community who, like I said, Didn't that know all my background and my history will have a kind of high school athlete or was or what kind of student I wasn't college, they just knew me for me and who I was showing them and so that really set me up I feel like for where I am now. And that kind of got me in the right path.
 
</strong>Michael Hingson ** 19:55
what did that teach you being out there?
 
<strong>Cartwright Morris ** 19:58
With it. Thank you It really taught me how to do myself from an inside out approach. You know, Stephen Covey's got to talks a lot about this, that this, this belief, it's got us to everything, living our life and this conviction, starting from that as who I am and presenting that. And if it's not accepted, it's not we don't get angry, we don't throw judgment. We don't it's but we continually to discover and learn in any situations. And, and we can't, if it's like building that lifestyle from that place of inside out. And you really start living in truth, you start living in that place where you're you're not trying to be, you're not approaching life to be accepted. Acceptance is beautiful, I think all human beings, we need that we need that and be unconditionally loved. But I think we need that in the context of, hey, let me bring myself to the table and not try to adjust according to culture, I think I was a very good chameleon, I think I could perform and do little things just to fit in just to be right to make people laugh. And when you didn't have a positive response of me, I, you know, went into myself and beat myself up and judged myself and created a lifestyle where I think there's a lot of low grade anxiety that I was dealing with. That then led to me really not valuing what I had to bring others. And so I think really starting to live that inside out and valuing what I had to offer, I can really live in community holistically, and I could really add value, and I could then learn from my mistakes from my failures and not be crumble, you know, be destroyed by them, because I was really just learning more about what was inside me. So.
 
</strong>Michael Hingson ** 22:02
So you started really gaining some self confidence and learning self worth?
 
<strong>Cartwright Morris ** 22:06
Absolutely. 100%. Yeah.
 
</strong>Michael Hingson ** 22:09
So how long were you at the ranch in Atlanta.
 
<strong>Cartwright Morris ** 22:13
So I was I was there for really four months. And then I came back and the Oregon to my hometown, where more disorganization actually had a home base in Alabama. And so I continue to work with them on and off for the next four or five years. And was there it was in California, they actually had part of the organization was in Israel in the West Bank, I got to travel there and experience new cultures and be around just different people and as exposed to living in California where I met a lot of different people from different parts of the world and really expanded my worldview and helped me really see understand people, I think that's where I really started become a student of people, I really got so fascinated by people, just my natural curiosity through just being in the outdoors in California and, and out in the west, whereas kid, I used to love westerns, I used to love mountains and adventure and I got to kind of explore that, you know, living out there and being out there and but then it really and that other curiosity of just people understanding people where they come from different backgrounds where, you know, I just, you know, grew up in, you know, Birmingham, Alabama, and the Bible Belt, where things were kind of necessarily always rigid, but it was definitely the out, I lived in kind of a bubble. And that's an echo chamber, and I got to hear different perspectives and belief systems or worldviews, and it really helped me, if anything, just gain more empathy for others understand their point of view, but also reinforce, you know, what I believe in my convictions about this life and all that. And so it was, it was, it ended up being really fun. I always say with like, you know, the older you get, you know, I think as a young man, I think you think you know everything about everything. And you got all these convictions, you become pretty dogmatic and rigid of what you think is right. And, and they're pretty broad. But the older you get, those things start shrinking, and you start having less and less, but those things that have become less and less of your convictions you become they become more real and true. And you can base so much of your life on and you become everything else you become pretty open to and honest. And it actually becomes more fun to be around others and talk about these certain issues that you used to be just so rigid on.
 
</strong>Michael Hingson ** 24:50
I hear you and so you worked with that organization for a while and then Then what did you do? You obviously left that at some point.
 
<strong>Cartwright Morris ** 24:58
Yeah, so that led some me moving. You know, I really think this is a common thing in my life. I think this is a very much. It's why I resonate so much with Joseph Campbell's hero's journey. It was, but I really felt when I was leaving that organization and the middle of 2015. I was like, Am I like, I could go anywhere, I could do anything. I'm excited. Um, and just don't get sent me back home. I don't want to I don't want to be back in Birmingham, Alabama. Yeah, and I was. But it was interesting, this job opportunity opened up where I really, it's interesting, my heart really went out. And built all these life experiences I developed all I felt like these coaching skills and these ability to really help men in business and sales really go through the process that I went through in my 20s, and, you know, early 30s, to really help them apply some of these things in their business world. And I really felt a heart for the men that I knew in the city. And that's where my biggest network was. And that was, and so that really opened the door to work for this nonprofit organization here in Birmingham, Alabama, the Center for executive leadership, and it was. Yeah, and it was just man, the door kind of flung open and that move back here and work for that organization for six years and really hone my skills developed more of a business side being even a being in the nonprofit space. really helped me kind of figure out more and more of how do I actually add value to others? How do I really do this on a on a bigger scale than just, you know, in my community, but actually do it in a way that's helping those who may not even know where who I am? And so that's what ventually led me back to Birmingham? Yeah.
 
</strong>Michael Hingson ** 27:01
Well, and along the way, you also found a partner?
 
<strong>Cartwright Morris ** 27:07
I did, I did. Oh, it's funny, I was single. For a long time. You know. I was that's, you know, going back to my story, what I said earlier, Michael, of just outside, living outside in, I think that's another reason why I led me to this ranch, the ranch that I went to in California was you, you're in your mid 20s. And in the south, this is a very common thing as people are getting married. 2223 right out of college, and a lot of my friends were in their starting careers and building success in creating families and having kids and but for whatever reason, I couldn't find that person I wanted to spend the rest of my life with and it became frustrating you, you really do feel very exposed in a world where you know, everyone you know, is married, and, you know, any single person who resonates with that gets that and it can be difficult. But the person I end up finding, I wouldn't trade it for the world and kind of came from a place where I didn't, I never thought it would was a dating app. You know. And which is crazy story was I am a few years older, and my wife and she was she had, you know, Michael, I don't know if you know anything about these dating apps, which is funny. But it's the to put an age range. And she had her age range was like 28 to 34. And two weeks before my 36th birthday, she bumped it up to 28 to 35. And so I fit into that, and we met in two weeks before my 36th birthday. And we met and about a little over a year later, we were married. And man and I couldn't imagine anybody else. We're having a blast and loving life and hoping to have a kid on the way soon. So yeah,
 
</strong>Michael Hingson ** 29:15
my wife and I got married later than most people 32 and 33 years and as we always said, and we lived together for 40 years until she passed last November. But what we both always said and I still say is we were old enough that we really knew what we wanted in a person. And it wasn't something that was arrogance or whatever, but it's just out of maturity. We knew what we thought would be the kind of person that we could get along with. And not from a dating app. But one day, we were introduced by a common friend. And he and she and I And someone I was actually dating at the time went out to dinner. And I sat across from my future wife not knowing that was going to be the case. And the other two, were talking and we just hit it off. And then my friend moved. And so can Karen. And the friend that that we had in common. We're in touch. But he said, You know that I had my my friend had left. And suddenly I'm talking to Karen. This was in 1982. So I met her at the end of January. And by March, we were talking some. And then I went to Hawaii, with my parents in May of 82. And I was going to do some sales work over there. And I wanted to take them, they had never been to Hawaii. And Karen was traveling, and she did the the ticketing and all that. And the bottom line is, I called her twice from Hawaii every day. We were over there. And we were married in November of 1982.
 
<strong>Cartwright Morris ** 31:04
Oh, wow. That's great.
 
</strong>Michael Hingson ** 31:07
Yeah, as I said, we really knew what we wanted, or we thought we did. And I guess we were right, because we hit it off. And we were married for 40 years until she passed. So it was really a good marriage. And, and you know what it's like now, being married now for a little more than a year, you know, how you feed off each other? And you you enhance each other? A lot?
 
<strong>Cartwright Morris ** 31:29
Yeah. And I would say and what, for me what it's interesting, you hear this was so you know, I think being part of a good group of men and your life and have that your life, you hear the stories of their marriage life, and you kind of go, Okay, how would I handle that situation? And how would I want to be married to somebody who reacts in that way. And so that, like, to your point, I kind of understood more of what I wanted, and was able to, even in the dating process, kind of, I don't want to say throw out, like, you know, testing, like it was an exam, but there was definitely moments where I wanted to see how she reacted in certain situations. And
 
</strong>Michael Hingson ** 32:12
I'm sure that went both ways. Yeah.
 
<strong>Cartwright Morris ** 32:15
100%. And really find out if I'm marrying a mature person who values life that has the same interest as well as values. And, and we that's what we found. And so, yeah, so it's, yeah, it's been fun. It's interesting. It's in you, right, and it's never gonna be perfect. But that's the I think that's the joy. Right? Yeah. When it's, you know, you kind of figure it out together. So, and you want to be able to be with someone who is willing to do that, that's not just projecting some expectation onto you, and is willing to kind of just and build and go from there
 
</strong>Michael Hingson ** 32:51
and grow together. So you gained a lot of self confidence. So what, what's the difference between confidence and arrogance, because projecting confidence and truly being confident, I can see some people saying, well, you're just arrogant.
 
<strong>Cartwright Morris ** 33:10
See, I would say a lot of my life was trying to project myself as not being arrogant. But that's not necessarily confident either. I think that's it might, I would say the big difference between arrogance and confidence is arrogance is really trying to hide an insecurity. There's something you're trying to give provato you're trying to give an image that is hiding something that you're afraid someone's going to find out, where confidence is built on humility, you are 100% aware of what you're not, that you, maybe not 100%, but you are aware of what you're not. And you're okay with it. You're not trying to hide it. Like you are what like you're, you know, what you're good at, you're confident and that in the things that you're not you are willing to accept, to value that and other people were arrogant people, if there's something they're not good at, they will you know, they will be territorial in a way to others who are good at it, they will be feel insecure, they will feel a level of almost, what's the word? I'm looking at a scarcity mindset where like, you can't be good at that. Because I have to be I have to be known for that where confident people are good with other people that are good at what they do. And I think that's, that's a lot of what confidence we have to really think about that. It's grounded in humility. And you it's almost like holding two truths at once. You know, when people are, yeah, go ahead, Michael.
 
</strong>Michael Hingson ** 34:47
And the other part about it is it's it's not just the issue of humility, but even if somebody is better at doing what you do. If you're a competent person, then You look at it from the standpoint of, wow, this guy is great or this woman is great, what can I learn? And how do I learn to do some of those things? And do that, from a humble and curious standpoint rather than something where it's it's not humble, but rather, how do I show that person up?
 
<strong>Cartwright Morris ** 35:22
Yes, yes. Yeah. And that's, and that's where I think you go back to the outside in. I mean, we the scarcity mindset versus a more holistic mindset of, hey, we're doing this all together. And I think that truly confident people like being around other confident people earring and people don't like being around confident people. Right? They are. They're threatened by them.
 
</strong>Michael Hingson ** 35:45
Right? So how do you tell the difference? I think you're sort of alluding to it. But how do you tell the difference between someone who is truly self confident? And somebody who's just plain arrogant?
 
<strong>Cartwright Morris ** 35:58
Yeah. Well, generally, you can kind of get an idea and being around them. Like, I mean, I just think like, going back to just I liked the idea that just a lot of arrogant people there is there there's a you could feel they're threatened by other people. There's a scarcity mindset, there's a insecurity. And their outlets say that you we can all sense the difference between insecurity and humility, that there's a fear based mindset, there's a there's an anxiety in the atmosphere is probably the best word versus a humble person, they're present. They're there with you. You know, at depends on a lot of different situations. But you can just feel there's a level of maturity, a willingness to engage others, versus protect yourself from others. And so I think just especially like in a business concept, I mean, or even in, say, like a, say, like someone in sales that's trying to present an image that they're not, versus someone who's just confident in being who they are, where they're at. And I think that's something that that is generally can be summed up in my mind by just the presence of way they act, whether one's fear base versus one is presence based.
 
</strong>Michael Hingson ** 37:25
And like, what you just said about engaging yourself with others, as opposed to protecting yourself from others. How true?
 
<strong>Cartwright Morris ** 37:36
Yes, most of us Yeah, are very, it's really strange. And it takes a lot of hard work to get to that point, because I think a lot of us do grow in environments where it's it. You know, my favorite quote of any movie are sorry, show recent shows Ted lasso, he talks about, be, be curious, not judgmental, right. I think that mindset of like, we immediately judge people that are different that and so like that, we try to protect ourselves from them.
 
</strong>Michael Hingson ** 38:11
Yeah, and we've got to get away from the whole idea of being judgmental, there's no, there's no value in it really. And the other part about it, and I talk about trusts a lot is that it's like being open to trust. The difference between us and dogs is dogs generally are open to trust, they don't trust unconditionally, they do. I think love unconditionally, I think it's in their nature. But they don't trust unconditionally, but they are open to trust, unless something horrible is really happened to them. And the difference is, we tend not to be because we've been brought up in so many ways to think everybody's got their own agenda, and how can I trust this person? I'm not going to trust I'm going to build a wall, rather than exploring. Is there a way I can develop a relationship and a trusting relationship with this person? And the answer is, maybe there is, maybe there isn't. But you'll never know until you try with the idea that you leave yourself open to the idea of trust, anyway, somebody will earn your trust or they won't. And likewise, you will. You will earn their trust, and they'll earn your trust or that won't happen. And then that's a different story. But you've got to start somewhere.
 
<strong>Cartwright Morris ** 39:35
100% And, yeah, it's it's, I mean, I think you've always got to be willing to ask those questions or so why am I not willing to trust it's a valuable thing probably the one of the more valuable things in this life. I think you're right, like we all generally should, you know, should openly love others but the desire to trust one another is built, but you have to start with The willingness to have like, hey, if I really want to be in relation to this person, if I really want to build a business with someone or build a marriage, or there has to be some level of trust created, and what do I have to put aside to really, you know, build that?
 
</strong>Michael Hingson ** 40:16
How do we build competence and create confidence for our lives?
 
<strong>Cartwright Morris ** 40:21
How do we build confidence, create confidence? So I think it's going back to what a little bit what I just said is, you know, going back to my athletics background of like, watching film tape, right. I mean, that I would say, the first thing that's the obvious is, you got to do hard things, you got to be willing to do hard things, whether that's by choice, or hard things happen to you in life, like we all that's going to happen. I mean, as you know, Michael, like this is just this is, these are the things that are going to build confidence, but to really, to gain confidence in your life you had to on a consistent basis, you have to learn to do hard things. Well, how do we do hard things? Well, and I would say like, it's going back to my athletic start with evaluating how do I evaluate my thoughts and emotions? On a regular basis? Like how do i When at any given situation, I would say any competent person, great leader, top performer, I know, has the ability to really do this at a higher high speed. In their mind, when they go through something hard, they experience a negative emotion or a negative thought, they're able to process they have a filter to which they see the world, this is going back to what we talked about trust that generally, people struggle to get trust, they have a filter of how they see the world that everyone's out to get me. Right. And I think sometimes we have to continue to evaluate our filter, and process these things. Because that's how when we do hard things, when we go through something negative, we're able to adjust, I would say that's what I say, you know, when I experienced a negative emotion, you know, over 10 years ago, it was, I would become, like I said, navel gazing, I would look inward, I would shut down, I would collapse. And I wasn't willing to announce of trying to avoid those negative emotions versus like, I needed to evaluate it understand my thoughts and feelings, what was going on to actually grow and learn and, and so that's why we say start with evaluation, then there's, from there, that's clarifying your strengths and weaknesses, you really have to clarify, let's go back to humility thing, learning to really know what you're good at and know what you're not. I think that's a real confident person is very aware of both of those things. I would say that's a big part of my journey. I think some people hate personality tests, but to me, they've become really helpful because it's helped me understand myself, and not feel that constant anxiety to try to be someone I'm not. And I think it's allowed me to be more confident, show up more and be myself. And then I think the last thing is really important is always like says you got to learn to act boldly, from what you've learned from evaluating, clarifying. I always say Boldness is like your is courage, his little brother, it's real intense, real fast, not really sure where he's going, but you gotta be willing to act boldly, I think a lot of confidence follows those are willing to act boldly to be bold in their in their decision making to, to see forward movement, or not focused on the results. I think we've hit on that a little bit, Michael, especially with Edie, you know, like we talked about test taking comes all about making the test. It does not about the process. I think, people that won't be bold in the process, really not focused solely on the result. I think confident people really, they know good results are coming. So they're not focused on it. Because they know they can learn from failure. They can learn from hardship, they can learn from disappointment, they can learn from even pain and change. Like there's these constant things in our life that hard things are calm, but when we're really willing to evaluating, clarifying and then acting from them, we really can gain confidence in just about anything, whether that's in our relationships, or at work career, or just in life in general.
 
</strong>Michael Hingson ** 44:19
How do you define bold, you talk about acting boldly. What does that really mean?
 
<strong>Cartwright Morris ** 44:25
It Yeah, yeah, it's just I think, boldness is really willing to just step out outside your comfort zone. I'm trying to think who created it but the whole idea of here's our comfort zone, and then outside of it is growth, right? And then way outside of this panic, I think it's willing to step outside that comfort zone of your life that here, you know, you're not, you're not going to really gain confidence by being on the sideline by being comfortable by being safe. By doing things like you've always done it. It'll be like everybody else. I think bold people, confident people at you know, they act boldly by doing something that's a little bit uncomfortable. That's a little bit unknown. That's a little bit. That's why I always say life is, you know about adventure, I think we have to take that mindset. Be willing to just kind of play a little bit have a little fun. You know, Mike, I think this is really interesting, because I've thought of this the other day, because I watched the documentary, The rescue, about the 13 boys in Thailand who got stuck in the cave, right? And how, you know, they had trained Thai Navy SEALs, they had these people, they're extremely disciplined knew how to dive trained. This is their area of expertise and their job and their, and they struggled to figure out how to find the boys and rescue the boys and you they needed these men who basically do this as a hobby to rescue these boys like this is like what really Chet like, allow those boys to be rescued is where they realized is they needed the weekend or cave diver, the guy who does this for fun, who is willing to go into dark caves, wearing a mask and a snorkel and who has navigated this for the fun of it, I think is going back to what we said about adventure and play like these people willing in their free time and fun to do these crazy uncomfortable things. Because of the curiosity because of the adventure because of the fun, and I think And so that led to their expertise by just living life that way, doing something that allowed them to actually be experts in rescuing 13 boys that, you know, is a story that spread all over the world. And now, you know, I think there's a movie and a documentary about it. And and I think that really, when it comes to finding boldness, is that it's just the willingness to step out of your comfort zone, out of curiosity, and the desire to be better to explore, to, even to the past of having fun, I think everything I've done is fun is is is not all, you know, it's never really come out of my comfort zone. Yeah.
 
</strong>Michael Hingson ** 47:31
Well, the other part about all of that, is that when you are like the weekend diver, they're also more relaxed. Yeah, then they know more of what they're doing. Or they go into it with a confidence, as opposed to just a discipline like a seal diver or something like that, who may very well have good competence. But the weekend diver who goes in there comes from a different point of view. And there's value for that.
 
<strong>Cartwright Morris ** 48:03
Yes, 100%. And,
 
</strong>Michael Hingson ** 48:05
you know, talking about the whole idea of leaders and leadership, I think that true leaders do have a lot more confidence and a lot less arrogance, and some of their competence also helps them recognize maybe someone can do this particular job better than I and I'm going to let them do that. Because as the leader of the group, I'm responsible for the group being successful. And that means knowing other people's skills and recognizing when they may be able to take the lead, and get the job done better or help us all get the job done better.
 
<strong>Cartwright Morris ** 48:45
Yes, absolutely. Yeah.
 
</strong>Michael Hingson ** 48:49
So one of the things that strikes me as a relevant question is, why is it important to find the right people to gain confidence because you can meet a lot of people, but some are going to teach you more and truly help you more than others. So when you're really looking at it, why is it important to find the right people? And how do we do that?
 
<strong>Cartwright Morris ** 49:10
Yeah. I mean, that's, you know, that's, I would say, that's probably a lot of people out there like, yeah, how do I find those people? That is the hard part, right? I think, finding similar values and interests similar like way I was looking for a wife, but I would say when we start acting boldly and we start really understanding more of ourselves through evaluating and clarifying and then we act like we need to be around the right people that reinforce all that's happening into us. I think that's the beauty of being in a great network, a good community. Working in a in a healthy work environment is when we start really gaining confidence. We got people going, alright, you're on the right track. I love in my you know, men's cohort, my leadership cohort is really fun, because I always say I'm limited in my expertise. But also when you get a group of leaders in a on a zoom call or in the room and they start adding value to other people, and other person goes, Wow, that I needed to hear that, or that really resonated or that that really spoke to me, this person who gave it goes, Oh, wow, maybe I am on the right track, I'm gaining confidence in my voice, I'm gaining confidence, my actions and even my thought process. And so I think, you know, it's hard to really gain confidence on island, you know, I think that's where, when we really see where we're adding value from all that we're doing on, you know, internally and on the side, and that understand going through these situations, doing hard things, and understanding ourselves in it, and then acting more boldly from it, then getting the reinforcement from a, like I said, a community network or work environment really creates. Yeah, helps us gain confidence. I think also, the other piece of it is, is really being challenged, you know, I think that's something that's really helped me just, bro is just being around great people, I think you really, or end up in silos of just poor thinking and, you know, little action, you know, we end up saying the same, but when we get around people who are willing to, to work hard, do things differently, think differently, you know, it automatically, you know, by osmosis challenges us to do the same. And it's hard to stay the same. And you really have to go, Alright, how do I level up here, I don't perform at a higher level. And I think that generally reinforces confidence. And sometimes, you know, we, yeah, that happens that way.
 
</strong>Michael Hingson ** 51:59
I love the phrase, you said, it's hard to find confidence on an island. We're all together. And we, we really can learn a lot more. When we're around other people, even if they don't know they're teaching us if we open our minds to being willing to be taught or shown. I do believe that we're our own best teachers, but we have to be open to learning. And so I love that that phrase, it's hard to find competence on an island. I think that's great. Which is, which is really pretty cool. But you have clearly demonstrated the value of life being an adventurer, in a lot of different ways. Do you still work with executive leadership? Or are you out on your own now?
 
<strong>Cartwright Morris ** 52:48
No, I started my own coaching business, actually, this time last year? Yeah. So I'm doing Yeah. Coaching executives and sales professionals here in Birmingham, and, and some remotely? And yeah, I've been doing that for almost a year now. So
 
</strong>Michael Hingson ** 53:07
tell us more about all that. What, what you do? What's the the organization called? And all that sort of stuff?
 
<strong>Cartwright Morris ** 53:14
Yeah, so it's just J cart, right? Coaching. The J is my first name and who I'm named after my dad and my granddad. So it's a little bit of a nod to them, and their business acumen. But yeah, so I've been coached. So I really my coaching program is three months, it's kind of we go through that process of gaining confidence. And in my Men's cohort, so each beginning each month, we really talk through you know, a lot of these big issues, these kind of overarching content, and, and but then we really start getting into Alright, how's this resonating with you? How do you really walk this through, and that's what we do in my, your offer two coaching sessions in this coaching program, where we really start problem solving. All right, what are you going through, because I always say, like, leading and sales, you know, especially, like, these are hard things to do. These are not easy. That's what I like, I always say, like, Dang conference, you got to get to do hard things. So to do it, but you got to learn how to do them well, and so really, how do I help you in the midst of some of the hard things you're doing in your job and even at home? And it's funny, Michael, you know, we talked a little bit on marriage and it's some of my clients, what ends up happening is they come in for professional and help and later, you know, in some of their managerial stuff and ends up we end up talking a lot about their marriage, which is funny. So, but yeah, that's a lot of you know, that's what I do is really just a men's cohort with coaching on a monthly basis. And then really, yeah, I've created even just from from that a keynote that I love to, you know, speak to sales teams and help them out and and To create momentum and just in be a level of solution to problems in in specially in the sales world, which is just not an easy man, you know, I would say it's not easy, but I'm someone who loves autonomy, you know, it's probably the best place the best career path you can take. So
 
</strong>Michael Hingson ** 55:23
how would you define success today?
 
<strong>Cartwright Morris ** 55:27
Well, that's where I say it's changes. I think that's where I think we all have to wake up every morning, go. Alright, what does success look like today? I think sometimes, I mean, we go I mean, I keep coming back to my story, which I'm glad you got me to tell him I. It, it, I would say I wanted I was a square peg trying to fit in a round hole. I just desperately wanted to be this line of success, the rest of my life show up, be this person and fit in and everyone accepts me and feel successful. And I think that's just that's a very poor way to define success. And I think success has to be defined. By really, I mean, really kind of just growth it has to where every day am I learning? Am I becoming a better person? Am I connecting with people? Am I learning about people learning about becoming more self aware? And perfecting not only silly, perfect things I think perfect can be miscued, as well as, what am I really growing in excellence in my craft? And I would say Yeah, so I would say it's it for the most part. It's it's subjective. And but obviously, you know, it could change per year, it could change per month, it could change per day. But I think we're when really we learn how to find that for ourselves to our unique personalities, our unique gifting our unique, even career path and interests. That's sometimes we just at a young age, decide this is the only thing that's going to be successful, and we force it and then wake up, you know, in our middle age and feel angry, depressed and disappointed with the life that we have. I think there's a reason why it's because we've just been unwilling to adjust to define success, according to really what the day holds. So a
 
</strong>Michael Hingson ** 57:25
lot to be said for self analysis on a daily basis, isn't there?
 
<strong>Cartwright Morris ** 57:29
Absolutely. Reflection is so underrated. Underrated. Yes, I would say a lot of great leaders that I know are just they have the ability to reflect really well.
 
</strong>Michael Hingson ** 57:40
You talked a lot about sales and salespeople, what kind of advantages do you think salespeople actually have in terms in their personalities over the personalities of other professionals who are not salespeople?
 
<strong>Cartwright Morris ** 57:55
Yeah, you know, it's hard it is. You know, I think there is a desire to understand people I think you almost got to be an expert at people to be really good sales because you're gonna walk into any room and who you're selling to is going to be very different resonate if you try to come in and be big, gregarious person, which I think generally sales people are, they kind of can be extroverted. Real relational, have the ability to communicate at a high level, which are good things, but I think sometimes if we force those issues, or force ourselves on to say, this is not always going to work for the same people, so I think really, that learning to be a student of human beings and understand them and their needs, and really what I also is, you know, obviously this is any profession is really in sales you're trying to be whether you're, you know, a business owner or even just working for a company, as I say, in sales, you really have to be solution focused, how do I provide a solution for this person, for this company? For this business, am I offering that and that's where, you know, I think many people of all, I think every human being maybe has had a bad experience with the sales guy, where it felt salesy pushy, gross manipulative were here but over here like you really can we can you can also be a salesperson that's really wanting to add value and solutions for that and that really frees you up to show up and kind of be in a place where you're don't necessarily have to be all things all people or lets you frees you up to go the next next person go hey, thank you for the time and you continue to build a relationship and network but you can kind of move on and yeah, really continued. Continue doing your job. You But you have to be resilient. I think that's another thing. Michael, as you're, as I'm talking here is the willingness to deal with failure, I think there's a lot of jobs where fit like failure, like as an engineer, oh, my goodness, it was funny, I was on the driving range the other day, and somebody I had a golf driving range, and somebody hit a bad shot on the driving range you get, and they go, he turned to me, he goes, You know, every time I hit one of those, I'm just thankful I'm not not my operating room. Oh, it's like that mindset, like, failure is hard. And a lot of other professions. Like, being a surgeon or engineer, where versus in sales, it's like you have to be, it's almost like a baseball player where, you know, over, you know, over a third of the time, you're gonna fail. And you have to be willing to kind of build that resilience, understand yourself, and, you know, continue to gain confidence and be an expert, your craft and be more relational and solution or focus versus results. And me focused.
 
</strong>Michael Hingson ** 1:01:01
I would say also, that it isn't necessarily that a third of the time you fail. A third of the time, it may not go the way you planned, but the other side of it is, how do you embrace that? And how do you help the customer? I've had times that I've sold products, or tried to sell products, that would not work in my customer situations, and my bosses would regard those as failures. Why didn't you know what sooner? Well, there were strategies as to why. And maybe I couldn't possibly have but the other side of it is, I can also tell my customers, this is what will work for you. And that has turned into successes later on. Because we build trust. Tell me about the the concept of men are forged.
 
<strong>Cartwright Morris ** 1:01:46
So yeah, this is was a podcast I started and man, when was that? That was three, four years ago. Wow. It's crazy. And it really, it's just the mindset that I had to take on a lot of the stuff we've been talking about, Michael is the whole idea that life we are forged in life, whether things happen to us, or we choose to do something that these are things building us, shaping us, molding us. And we have to be willing to embrace that the whole you know, forging the definition of Forge right with it's obviously there's two definitions, right? There's like a forged check. There's the fraudulent that is portraying to present yourself as something you're not. And then there's the forged as an being molded and shaped by heat in hammering the hard things in life. And so that's where that concept kind of came from the mindset that I wanted to really take on, I didn't want to be the son, I was trying to present ourselves as something I was not. But I really wanted to embrace some of the more hard things, I avoided them for so long. And that led to really create a podcast, how do I encourage other men to do this, because I just saw this growing need that men had a similar mindset that I used to have, of just kind of passively going through life. And I think it really comes down to a lot of this, Michael, and I don't know if you felt this in your upbringing, but I feel like less and less, and maybe it's a western culture thing of there's just less and less of a rite of passage for men. You know, it's, it's very passive. It's not direct. It's not a older man coming alongside you. And, you know, we generally kind of have passive ways to looking at what manhood is now. And, and, yeah, part of me wanted to really kind of start creating content around that. And that's kind of why I started the podcast and interviewing some of these leaders and men in that I respect and admire and kind of get some of their wisdom and a lot of these areas.
 
</strong>Michael Hingson ** 1:03:49
Well, I think the whole idea of the decreasing rite of passage also comes from the standpoint of, we're not encouraging people to interact with each other. We're not encouraging people to have the, the tough or the relevant conversations. And so it does happen. Well, I've got to ask, do you ever deal with coaching women? I mean, our women are forged.
 
<strong>Cartwright Morris ** 1:04:13
Oh, I agree. I'm just one of those people. If you want to build a bridge, you got to start on your side, right? That's
 
</strong>Michael Hingson ** 1:04:18
true.
 
<strong>Cartwright Morris ** 1:04:21
Yeah, so I mean, I'm, I don't have any million coaching clients at the time, but I do coach women, I just, I am one of those people where I'm like, I'm not going to, I don't want to mansplain some of these concepts, and I just I empathize with the man. Right. And so that's why I chose men or Forge. And so it's definitely it's very true for all people.
 
</strong>Michael Hingson ** 1:04:45
Is the podcast still going on? It is yeah. So people can find you wherever podcasts are, are made available. That is cool. Well, if people want to reach out to you and learn about coaching that you do, and maybe see Are there ways you can help them and so on? How do they do that?
 
<strong>Cartwright Morris ** 1:05:02
So that you can go to <a href="http://Menareforged.com" rel="nofollow">Menareforged.com</a> or <a href="http://cartwright-morris.com" rel="nofollow">cartwright-morris.com</a>
 
</strong>Michael Hingson ** 1:05:08
and Morris are spelled
 
<strong>Cartwright Morris ** 1:05:11
sorry, yeah, Cartwright's, C A R T W R I G H T dash Morris, M O R R I <a href="http://S.com" rel="nofollow">S.com</a>. Okay. And I mean, they're the same thing. It's, you know, either one. And so you really and I would say, go there, get on, get on my email list. And when you sign up for my email list, you get a video a little bit of about what I do, and you we can start a conversation from there. That's the probably the best way. But you know, when you find out more content about me, you're welcome to, you know, find me and reach out to me on LinkedIn.
 
</strong>Michael Hingson ** 1:05:46
Well, I hope people will do that. And I think that you've offered a lot of really relevant, interesting and poignant things for all of us to think about. And I hope that people will reach out to you and get a chance to know you better. And I certainly have enjoyed this in our previous conversation and want to do more of it. So we definitely need to stay in touch. And of course, if there's ever, any way we can be of help to you, you just let us know.
 
<strong>Cartwright Morris ** 1:06:14
Thank you, Michael. This is a blast coming on.
 
</strong>Michael Hingson ** 1:06:21
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Forger of Men with Cartwright Morris</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4866f833-c7d6-48b1-9977-c4ae5e6a79e9.mp3?source=rss&amp;ext=asset.mp3" length="46969383" type="audio/mpeg" />
<itunes:episode>167</itunes:episode>
</item>
<item><title>Episode 166 – Unstoppable Mom Advocate with Ashley Pope</title>
<guid isPermaLink="false">https://pinecast.com/guid/dd9ba581-b5d9-471b-9d55-8a4d5a90e6b3</guid>
<pubDate>Fri, 29 Sep 2023 11:00:47 -0000</pubDate>

<itunes:duration>01:11:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/fd30b53b-bfbf-4048-b4e4-3eeca1be0e2f/UM166-Ashley_Pope-Coverart.jpg" />
<description><![CDATA[<p>Ashley Pope is an incredible woman by any standard. She grew up mostly in the Ventura area of Southern California. She went to school graduating like any high school senior. She tried college and found that it wasn’t for her. She had been working at a department store while in high school and for a bit after that including when she decided college was not her forte.
 
She spent a few years working in sales for an ophthalmological company before opening her own spice and tea shop in Ventura at the age of 23. During this time her son was born. At the age of two, he was diagnosed as being autistic. Ashley learned how to be a fierce advocate for him and joined forces with Autism Society Ventura where she now serves as president.
 
Ashley sold her business and took a position with the Ventura Chamber of Commerce to have the time to devote to her son’s needs.
 
Life wasn’t done throwing curves at Ashley. In 2020 she was feeling some health issues of her own. She thought they were stress-related. After a STAT MRI’s ended in a diagnosis of Multiple Sclerosis she now had not only to advocate for her son but for herself as well.
 
You will see from listening to Ashley that she is as unstoppable as it gets. She is by any standard the kind of person I am honored to know and I do hope we will hear more from her in the future.
 
 
<strong>About the Guest:</strong>
 
Ashley Pope is 33 years old and lives in beautiful Ventura, California with her husband Carlos and their 10-year-old son, Gavin. She is employed by the Ventura Chamber of Commerce as a Membership Development Manager. She feels fortunate to get to work with the business community, including small businesses and non-profit organizations. Ashley is an entrepreneur, having owed a spice and tea store Downtown Ventura for 6 years before selling it, all before the age of 30. During that time, she was acknowledged for being a young business owner, most notably in the Wells Fargo Works national competition and by the National Association of Women Business Owners when she was awarded Young Entrepreneur of the Year in 2015.
 
Ashley is also a passionate volunteer. She has worked countless hours as a volunteer for Autism Society Ventura County- a role that doubles as a hobby! She is currently the President of the organization and has served on the board for 6 years. The projects that bring her the most joy are centered around workforce development, advocacy, changing the local narrative around Autism one family at a time, and obtaining large grants to put on new meaningful projects and programs in Ventura County. Ashley is also a 7 year Rotarian with Rotary Club of Ventura East.
 
In 2015, when her son was 2 years old, he was diagnosed with Autism. This diagnosis rocked her world and sent her family on a quest for services and to understand what this meant for her son. Acceptance wasn’t immediate, but it was fast. Ashley became a passionate advocate and began to help other families whenever she could. This quest for more led her to Autism Society Ventura County, where she was able to combine her energy with other advocates for greater impact. She credits the organization with empowering her with the knowledge and experience to be the best mom she can be. By the end of 2016, Ashley was known in her community as a disability advocate.
 
In 2020, Ashley came into another challenge. She had been experiencing some strange medical symptoms that she wrote off as stress induced. She was shocked when STAT MRI’s ended in a diagnosis of Multiple Sclerosis. Ashley didn’t know much about the condition, only that it was debilitating. She quickly learned that unlike Autism, there wasn’t much fun or interesting about progressive multiple sclerosis. She is currently in the process of coming to acceptance of her own limitations and grappling with her sense of self as her ability to do a lot changes.
 
Through her experience with her son, Ashley has learned that the ability to communicate is a gift and is motivated to share her story, even when she feels vulnerable.
 
Ashley loves to read, spend time with her family, and loves her 2 cats Scarlett and Pebbles and her dog Donut.
 
<strong>Ways to connect with Ashley:</strong>
 
Instagram: VenturawithAshley
Facebook: <a href="https://www.facebook.com/ashley.pope.10/" rel="nofollow">https://www.facebook.com/ashley.pope.10/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello once again. And yep, you are absolutely right. This is unstoppable mindset. We're inclusion, diversity in the unexpected meet. And it's always fun when we get to have a lot of all of that kind of stuff on here. I'm your host, Mike hingson. We're really glad you're here with us today. And today we have a guest Ashley Pope, then Ashley would be a person I would describe as an unstoppable mom advocate and she'll tell you all about why that's the case. But that's a good description to start with. Anyway, we've been working on getting this all set up for a while and we finally got it done. And here we are. And Ashley, thank you for coming on. And welcome to unstoppable mindset.
 
<strong>Ashley Pope ** 02:03
Thank you so much. I'm so happy to be here with you today.
 
</strong>Michael Hingson ** 02:06
And I am not really if you want to get technical everyone totally pleased with Ashley because she lives in Ventura, California, and I wish I were there. But no Victorville is really okay. Ventura is a nice seaside town, and there's a lot of value in being there. And it's a wonderful place and not too far from where I live. So I could get a ride there within a couple of hours or so. So not complaining too much. Right, Ashley?
 
<strong>Ashley Pope ** 02:33
That's right, Ventura Great.
 
</strong>Michael Hingson ** 02:35
Well, let's start by maybe learning a little bit about kind of the earlier Ashley, you growing up and all that kind of stuff. And we'll, we'll take it from there.
 
<strong>Ashley Pope ** 02:44
Yeah. So I grew up right here in Ventura, California, which is about halfway between Santa Barbara and Los Angeles and super sunny, beautiful place to live. And it's a wonderful place to grow up. And I have a brother and a sister and you know, my parents, we all just grew up here and and I think I think the universe all the time for allowing you to grow up and such a gorgeous place with wonderful people. I really don't think there's anywhere better in the world. And then, shortly after high school, I just jumped right into actually working full time before high school even ended. And I just always have had a really strong work ethic and a really big passion for whatever work I was doing. I never expected that I would find myself in disability advocacy, that's for sure. This is where I landed and I'm grateful to be here as well.
 
</strong>Michael Hingson ** 03:43
So you didn't go to college?
 
<strong>Ashley Pope ** 03:45
No, I did for a little bit. I went to MIT for college. Okay, great. Yeah. And I dropped out. I have I have a short attention span so I knew pretty quickly that college was not my thing. It was really hard for me to sit down and sit still I've always learned better by using my hands and my mind and getting out there and I chose the work route which you know, pros and cons but no regrets at all.
 
</strong>Michael Hingson ** 04:14
Well, and that's really the issue isn't that you are you're happy with what you're doing? There are no regrets. You can always do shoulda, coulda, woulda, and what good does it get us anyway?
 
<strong>Ashley Pope ** 04:24
Absolutely. I actually bought a business at the age of 23. A retail store in beautiful downtown Ventura. And I consider that to be my college experience. I had it for six years. And there's there's no business experience like that experience, that's for sure.
 
</strong>Michael Hingson ** 04:43
And what happened to the business? I sold it. See there you go. So you beat the odds first of all, because they say that typically most startups don't last five years. Not only is it yours last but then you sold it. So you can't do better than that. Unless you wanted to stay in it and there are a lot of reason Since not to necessarily do that, as I'm sure we're gonna discover, but what were you doing? You said you were working even in high school?
 
<strong>Ashley Pope ** 05:08
Yeah, I worked at Macy's. So when I was in high school, my parents moved to Sacramento, my dad's job got transferred. And I kind of refused to start new in high school and opted instead to do homeschooling and ended up working full time at Macy's, while homeschooling for a year, and then I moved back to Ventura to graduate, and kept the job. And shortly after graduating high school, I went on to work at LensCrafters, which was a great management experience and really taught me a lot. I think my days at LensCrafters really helped to prepare me for advocacy in a lot of ways it you know, just working with people who have vision impairments, or have medical issues and need the glasses to see it was really enlightening for me honestly, that to think somebody could lose a pair of glasses or break a pair of glasses and then be unable to see the world and maybe not have the accommodations that they needed to pick glasses right away. Rather, it was financial or transportation restraints, just to have somebody kind of be left without resources for maybe a week before they could get in for an appointment. It was really it was enlightening. For sure. It's pretty cool to to witness that.
 
</strong>Michael Hingson ** 06:39
It's kind of an off the topic question. But I'm just curious, it sort of pops into my head. How do we get people to recognize that eyesight is not the only game in town, and even if you lose your glasses, it's not the end of the world.
 
<strong>Ashley Pope ** 06:52
I mean, I think it is the end of the world in first moments, right? In the first moments, in the first moments, you see, oh my gosh, I can't work, I can't drive. I can't be an effective parent. I can't help my kid with their homework. It's like you have to learn how to deal with what life gives you. But if you only have a week to figure it
 
</strong>Michael Hingson ** 07:15
out, oh, yeah, that's not a lot of time.
 
<strong>Ashley Pope ** 07:19
But you're absolutely right. I mean, that's one thing I did not learn from LensCrafters. But maybe I learned later down the road, is that these things are not life or death. Right? It's, it's not. It's not the end of the world. You're absolutely right. But it's the end of that person's world when they have a week worth of plans that they can no longer make. It feels like the end of their world. And perhaps that's an issue with America and with the world as it is more than it is the way that those individuals were thinking,
 
</strong>Michael Hingson ** 07:54
Yeah, we teach. We teach people so much that I say it's the only game in town and I and I understand why for most people, it really is because that's what they know. The other part about it, and we talked about it here every so often is that somehow we've got to get away from using the term vision impairment, because for visual impairment, because we're not impaired. And people who don't hear well would shoot you if you said they were hearing impaired because they recognize it impaired means you're really comparing it with something, rather than saying, hard of hearing. And likewise, with people who are blind or low vision, that's a much better way to put it than blind or visually impaired visually, we're not different and impaired as also an inappropriate thing. But we're still a long way from getting people to understand that language. And that doesn't help people thinking that it's the end of the world. But I appreciate it. And and the reality is it's an education process. And hopefully over time, it will be something where we'll have better revolution.
 
<strong>Ashley Pope ** 08:58
Thank you, Michael, it. It is an educational process. And there's so many, we've we're always changing and always evolving. And that's something I didn't know I do remember prometrics at one point telling me that we should never say blind, right? And it seems like we've gone backwards or gone forwards but like it's like what used to be acceptable for a while was no longer acceptable, such as like person first language. That's another thing with autism. Like you don't say autistic, you say a person with autism. And then now we're going back to know the person that is who they are. That's part of their culture that they want to claim and part of their identity. So now we got to stick. And we always want to be respectful of the language that one wants to use in the language that's culturally appropriate and no, that's super valid. And thank you so much for for sharing.
 
</strong>Michael Hingson ** 09:55
Well, in the case of blind for example, and I think there are reasons why optometrists should ophthalmologists think that I'll get to that in a second. But the real issue is that blind and low vision is and or are characteristics. And the issue isn't politically correct or not the issue is accurate and how it really classifies people. And that's why the whole idea of impaired is a problem. From my perspective, the optometrist, you talked about his blind impaired, why is that any different than being blind, you know, a, maybe a better way to put it is that guy's light dependent, and he'd be in a world of hurt if the power suddenly went out in his office, and he didn't have a window to allow sunlight in. But he didn't have a smartphone right close by to be able to turn it on for a flashlight. And most people in the world are like dependent. And that's all they know, that I don't expect everyone to necessarily get to the point up front where they're experts and won't panic. But they sure also ought not to assume that just because some people aren't like them, that we're not just as capable. And of course, that gets back to the whole issue of disability does not mean lack of ability, which is something you understand very well. Absolutely. So you sold your business. Cool. That was great. What was your business?
 
<strong>Ashley Pope ** 11:26
It was a spice and tea store, downtown Ventura, and it's very much still there and the new owners are not new anymore. It's been four years. They are absolutely amazing. The store is called spice topia. And it's right on the 500 block of Main Street, downtown Ventura, and I love the tan family. If you drop in, you should definitely spend a lot of money and and visit the family.
 
</strong>Michael Hingson ** 11:52
Well, only we'll go with you. We'll have to get to Venter and do that. I've been a great fan of some Well, vibrant British teas, but I like green tea and other other teas as well. I've never been the coffee drinker and I don't know why. But I've always been since I started drinking hot drinks more of a tea drinker. Of course, I can always be spoiled with hot chocolate, but that's another story.
 
<strong>Ashley Pope ** 12:15
Same same. I love chocolate bars. I'm not so much of a coffee drinker anymore, either.
 
</strong>Michael Hingson ** 12:21
Nothing wrong with hot chocolate.
 
<strong>Ashley Pope ** 12:24
Especially with whipped cream. Yep. Absolutely. Do it.
 
</strong>Michael Hingson ** 12:28
Make it with milk? Yep. We, my wife and I in the winter would get Starbucks cocoa from Costco. And we would make it with milk never water. And so always tastes great. Yeah, spoiled me. I might just have to have some anyway today just because. Well, that comes later. But meanwhile, so what did you do after you sold the business?
 
<strong>Ashley Pope ** 12:59
So this is another point when I had a business, I always had another job kind of outside of the business. Because as you said, small business is hard. And retail is hard. So that was always kind of a side project for me, that I had for a long time. When I went into business, my son was just about a year old. And within another two years he was diagnosed with autism. And so I tried to kind of let go of the job that I had and went to go work my retail store and then ended up with a different kind of job sticking with the optometry ophthalmology field. I would do outside sales for LASIK and cataract surgeons. And yeah, stick with the field stick with what I knew. And then the Chamber of Commerce here in Ventura was hirings. Oh, I've actually worked for the chamber for about seven years. So there was some overlap between selling my business and the time that I worked for the chamber. The time came in 2019, I really was just beginning to feel the squeeze of having a child with special needs, doing my volunteer work that I love to do, and of course, having a job and a business. So something had to go. And I really took a good hard look and thought, what do I want to do? Do I want to quit my job? Do I want to stay in the business? And I ended up deciding to go ahead and sell the business. And that was a really great decision for me. A very wise decision in terms of especially not knowing what was coming next, which I know we're gonna get to about what less than a year after selling I was diagnosed with multiple sclerosis. And so that was really telling why I was having some of the issues that I was having, focusing, holding conversations with fatigue EEG, all of these symptoms that I had been having just in case I was overstressed overworked, which I was, but not really answered some of those questions, and I was really grateful that I made the decision that left me with health insurance versus the one that maybe wouldn't have. So.
 
</strong>Michael Hingson ** 15:16
So the job that you had at that time was the Optima logical one or the optical one or what? No, with the chamber with the chamber. Okay, great. Yeah. So you got health insurance. So you had two different sets of challenges, because clearly MS is not anywhere near the same kinds of issues as as autism. And now suddenly, you had to deal with both. Is there a husband in the picture?
 
<strong>Ashley Pope ** 15:39
There is? Yeah, my husband, my son's dad, he is a stay at home dad, actually, to this day, really supportive also than I assume? Yeah, he's really supportive, and definitely the primary caregiver for my son being that I was working. So that's it. It's been great just being able to lean on him.
 
</strong>Michael Hingson ** 16:03
And, and he does that, which is so cool. Because he cares enough to do that. And so he's able to deal with your son and, and you when necessary. Oh, absolutely. I see you a lot on a lot of different ways. But with the MS and all that, does your son go to school?
 
<strong>Ashley Pope ** 16:23
He does. So he goes to a special education program that's been a typical school, he does have a inclusion where he sometimes goes into the general education classrooms. And he goes to public school.
 
</strong>Michael Hingson ** 16:38
How's he doing?
 
<strong>Ashley Pope ** 16:39
He's doing great. My son is so awesome. He's really positive. He's really smart. He's really happy. He has a hard time with language, both understanding complex instructions or complex ideas even. And then also verbalizing, complex feelings, emotions, he talks a little bit but mostly about, like his needs and his wants. But I really learned that there's a lot of different ways to communicate. And he's, he's a happy kid. So we're really grateful for that. Does he read? He is super good with reading? He does. He doesn't read so much. Books. And the comprehension is still a challenge. But he definitely reads words and is really good with spelling. That's he has been fascinated with the alphabet, since he was like, nine months old. He's been super drawn to numbers and letters and colors and shapes. And that's actually, I think, a pretty common thing with autism.
 
</strong>Michael Hingson ** 17:50
Well, that's cool. Does, does he? Have you ever tried to explore the concept of listening to audiobooks? Or is his listening comprehension just not there yet.
 
<strong>Ashley Pope ** 18:02
He's never really shown interest. He's just barely starting to show interest in cartoons, which is funny, because, you know, so many parents are like, Oh, too much screen time for the kids, like, you know, you don't want him glued to the TV all day. And for us, we're like, thrilled that he wants to watch cartoons and you can kind of like, maintain a focus on it. I know so many people who learn English through watching cartoons, and maybe you know, grew up on learning Spanish only. And were in households that didn't speak English at all. And were able to pick up English through cartoons. So I'm a big believer that this can be a positive thing for him. And it gives me hope, also, that he's interested in the stories being told and in the characters. So I'm interested to see where that will land.
 
</strong>Michael Hingson ** 18:53
Well, so of course, the issue is you're getting something out of it. And clearly, you can see that so that's a really positive thing. Needless to say. Absolutely. Yeah. So he, he watched his cartoons to see what kind of games does he play?
 
<strong>Ashley Pope ** 19:10
Plays, you know, it's he, he likes to do things his own way. So you can usually find him like jumping on the trampoline, he likes to go for walks, he runs around on the beach, and terms of games. He's just not into it. And we try to pull him into like, you know, our space and get him to engage in these different ways. He loves doing LEGO sets, which is really fun. The booklets like, really, really well, he does better than I do. I'll be like trying to help him and put something on backwards and he's like, no, no, like, he'll like take it from me and fix it. So it kind of comes back to that whole, you know, shapes, numbers, colors, letters thing he's really drawn to what's concrete. Which is interesting because for me, that's so not who I am as a person. So it's been fun to learn alongside him and watch the way that he learns. Just because it's so interesting and different from the way that I learned.
 
</strong>Michael Hingson ** 20:18
Well, clearly, there is a lot of awareness there. And that's probably the most important thing. So you may not know just what's going on in that mind. But there's something that that is going on. And he's aware of his surroundings. And I wish more people were aware of their surroundings in so many ways.
 
<strong>Ashley Pope ** 20:38
Yeah, he'll pick out like, the tiniest little thing and hyper focus on like, one, you know, little tiny toy or one little thing in the carpet, or whatever it might be. In so many ways, it's like he'll he'll fully get immersed in one little part of his day. And it's a really beautiful thing to watch that at attention. And that focus is really rare.
 
</strong>Michael Hingson ** 21:11
You've talked about autism or autistic awareness, as opposed to acceptance. Tell us about that.
 
<strong>Ashley Pope ** 21:17
Yeah, so autism acceptance is a term that's been used for decades, or autism awareness, I'm sorry. So autism awareness is basically like, what is autism? What are the first signs that you should reach out for help if you see these, you know, first things not talking, not smiling, not engaging, no eye contact, they have like this big long list of things for parents. And to know those things is to be aware. So society pushed that for a really long time, autism awareness, autism awareness. And just in the last maybe five years, Autism Society of America, as well as Autism Society of Ventura County, and several other organizations have said, Okay, we've kind of met awareness, people know, what is autism, people know someone with autism. People have heard the word autism. So what does it mean? What's the next step? And autism acceptance is really not only being aware of what autism is, but being accepting of who the unique individuals are, who have autism, and also taking a good look at how does our world work? And how do we make sure that it works for these populations? So for instance, in like workforce training, and education and inclusion, pretty much from birth to end of life? How do we build a world that is more inclusive? And that has been the focus now on acceptance more than awareness?
 
</strong>Michael Hingson ** 23:02
Yeah, it makes sense. And we'll know when there's true acceptance when people recognize that just because someone may be happens to be autistic, that doesn't make them less of a person, it means they're going to do things in a significantly different way. But doesn't mean they're less.
 
<strong>Ashley Pope ** 23:23
Yes, absolutely. That's the goal. We are noticing the differences and honoring the differences, and accommodating the differences when necessary. But that we're recognizing that they are just as much human and have just as much right to find their happiness and passions in the world. We're not just creating cookie cutter programs for kids that are so not cookie cutter. And we're definitely not pushing adults into cookie cutter dogs, or cookie cutter programs. And we honor the diversity of everyone else. We hope that we can honor that diversity across the autism spectrum as well.
 
</strong>Michael Hingson ** 24:06
Do we really know what causes autism?
 
<strong>Ashley Pope ** 24:09
We don't. We don't know what the causes are they they, you know, some genetic factor for sure. environmental factor for sure. But they still haven't identified what exactly causes autism. And one thing that I love most. And what really drew me to Autism Society, is that we really don't talk or work on causes or cures at all. We only focus on providing programs and making the world a better place. As a mom. I remember getting that diagnosis and seeing so many organizations that are talking about you know, finding a cure or figuring out what the cause is so that we can eliminate it and just being like, well, that doesn't really help me. Now, it doesn't help my son now like we don't we're not trying to You know, change, that he has autism, it's part of who he is, in a sense, even very early on, I knew like, I don't want to take his wonder or his joy away from him, like, I'm not trying to make him not jump in spin. That's clearly what's making him happy. But I also just want to help him whatever that looks like. And so I was really attracted to an organization that uses their donations, to help those who are already living versus looking at 20 years ahead, to see what they can figure out about causes or cures. And there's a lot of controversy there as well around even finding a cure for autism, because more and more we're learning that it's, that is the genetic makeup, it's a different wiring of the brain, it's a different way of thinking, and it's not wrong, it's not something to be fixed, it's something to be accommodated. So there's a lot of that feeling out there as well that focusing on a cure or a cause is perhaps not the right focus for the time.
 
</strong>Michael Hingson ** 26:10
Well, or using the words we use a little while ago, or you use a little while ago accepted. There's nothing wrong with acceptance.
 
<strong>Ashley Pope ** 26:18
Yeah. It's trying to convince someone that you are accepting, when in the next breath, you are looking to fix what you feel is broken. So
 
</strong>Michael Hingson ** 26:30
that's the issue what you feel is broken. Yeah. Which is, which is all together a different issue. What do you want parents and other people to know about having a child with autism, you must have life lessons, that would probably be valuable for people to hear about.
 
<strong>Ashley Pope ** 26:50
Yeah, for first getting a diagnosis, what I would tell parents is, it's definitely not the end of the world, that there are a lot of positives that can come from, even from the diagnosis, this child is still the same child, and they still have just as much to offer the world and your family as they did, before they got that diagnosis, or the moment they were born, or the moment you dreamed them up. There is still just as much value there. And I would also say that, you know, cry if you need to cry, but then wake up the next day and get to work. Because there's a lot to do, there's a lot of services to find, there's a lot to learn. And the longer you take to process, whatever feelings you need to process, whatever your your grief process looks like, quicker you can get through it. And the faster you can get to work, the better off your child will be. And the more likely they are to be able to be independent to some capacity in this world. So that's a really important message. And then for the rest of the world, I would just say that individuals with autism do deserve the same access and the same experiences. It's shocking, what we sometimes hear, right? In terms of like, well, that program exists, like isn't that enough? Or these services in the community are available? We have one inclusive Park, is that not enough? Why do you need them all to be inclusive? It's like, No, it's not enough, we deserve the same access. And so I will continue to fight those fights, not necessarily for you to park just one idea or one example. But in every area everywhere should be accessible. And the idea that we put any type of limitations on a child or on a person due to a diagnosis or disability is just not okay. So that's it gets.
 
</strong>Michael Hingson ** 29:03
It gets back to what we talked about earlier, blindness being the end of the world or not, and it doesn't matter whether it's being blind or have been being autistic or whatever. It is something that we've got to get to the point of saying get over it. Where's the real problem? The real problem is us who think there's a problem rather than there necessarily really being a problem.
 
<strong>Ashley Pope ** 29:29
The way I put it is the problem is with the world. There's nothing wrong with my son. The problem is with what the world has available for or does not have available for the way that the world perceives, or the way the world thinks about my son. That's the problem. It's not him. And so I think that's a really important piece for people to recognize is that it's the world that falls short never, never ever child and Never the person with a disability.
 
</strong>Michael Hingson ** 30:04
Yeah, and the reality is that we can get over it. And we can move forward. So well, let's let's talk about Gavin a little bit more. So he's 10. What do you expect will be Gavin's future? At some point, will he go into the workforce and have a job? You know, given his level of autism was I'm not going to call it a disability, because it's no more a disability than being able to see as a disability, but, but he is autistic. What, what will that mean in terms of him being able to ever work or be on his own and so on?
 
<strong>Ashley Pope ** 30:47
Here, as the world would say, and this is another term, not, we don't really use, but he does have a lot of needs. And so sometimes in the autism community, we'll hear, Well, is he low functioning, or is he high functioning, or somewhere in the middle, and that is another category of words that we want to kind of let go of using because just because somebody is high functioning doesn't mean that they don't really struggle with things related to their autism. And just because somebody is low functioning, doesn't mean they don't have anything to offer the world. And that the way that we perceive low functioning and high functioning are not, they mean, really very little to like, the actual experience that that person is having. So we've tried to get away from using that language. And my son does have a lot of needs, and he will hopefully be able to work if that's what he is driven to do. He is really interested in things that I think would be good qualities to have as an employee. He's super happy. He's really good at like keeping things organized and clean, you'd make a great merchandiser, for instance, however, he is easily distracted, and he's not really so into direction at this point in his life. He's also 10. So you never know. So to answer that question, I don't really know, I guess it could be anywhere between having a day program or volunteer opportunities up to being like, a legal engineer, I don't know, could be anywhere. So we're not so sure. Um, fortunately, he has a lot of family support. And we've gotten a lot of the supports and systems in place for him, so that he will be okay financially, and with people around him that care for him, he will never be fully independent, which is hard to say or think about. But that's just the reality of it. And a lot of you know, a lot of people in this world won't. So how are we as society, protecting the interests and the rights and the safety of those amongst us who will never be fully independent, or independent, even partially independent, they'll always need someone
 
</strong>Michael Hingson ** 33:27
kind of almost really submit that most all of us really need someone, and that none of us are totally independent. Probably some people would disagree. But the reality is that we all are interdependent on each other in so many ways, and I don't see a problem with that.
 
<strong>Ashley Pope ** 33:45
Yeah. I hear you. I think, obviously, there's levels and you're right. Everybody's independent, in some sense, but But yeah, it's dependents will be a little bit more
 
</strong>Michael Hingson ** 34:01
payments will be a little bit more than, than a lot of people and so on. You know, but he may end up being a great card shark in Las Vegas. We'll see.
 
<strong>Ashley Pope ** 34:10
That's right. You never know, either. Maybe
 
</strong>Michael Hingson ** 34:12
they'll be supporting you. Yeah,
 
<strong>Ashley Pope ** 34:14
it's very true.
 
</strong>Michael Hingson ** 34:16
Does he have any siblings?
 
<strong>Ashley Pope ** 34:19
He does not. So. But no siblings. He's,
 
</strong>Michael Hingson ** 34:23
he's, he's a lot to concentrate on. Right? Yeah. He and her husband for you?
 
<strong>Ashley Pope ** 34:28
Yes. That's enough for me. Yeah, that's
 
</strong>Michael Hingson ** 34:32
a lot of work all the way around. Or your husband has you and he and Gavin to concentrate on and that's a lot for him too. So that is my wife. My wife and I chose not to have kids. We chose to spoil nieces and nephews. So at the end of the day, we could ship them off to home.
 
<strong>Ashley Pope ** 34:49
Nice,
 
</strong>Michael Hingson ** 34:50
worked out well. Yes, it did. Well, we valued each other we valued our togetherness. She was in a wheelchair. And so as I always told people she read, I pushed worked out really well. And so we work together, we relied on each other. And that's, that's as good as it could possibly be as well. So I appreciate though the the fact that we all do happen to be interdependent in one way or another. Absolutely, which is pretty cool.
 
<strong>Ashley Pope ** 35:23
It is really cool.
 
</strong>Michael Hingson ** 35:25
Well, so for you. What, when? When are you when you discover a parent who has encountered autism? And we've talked some about that, but do you have any other advice or any other kinds of words of wisdom that you want to pass on for parents to think about,
 
<strong>Ashley Pope ** 35:48
um, I sometimes come across parents who won't want to tell their child that they have autism. And I think that that's cruel. For lack of a better word, we'll hear that these kids are having a hard time socially, emotionally, maybe with learning. And parents will just be like, oh, you know, I don't, I don't want to give them the label. I don't want them to, you know, feel like they're living with this or under this. Yeah. And we oftentimes hear from adults with autism, that it answers so many questions to have the diagnosis. And so I think that being able to give them the gift of knowing as early as possible, and have them grow up around the word and around being proud of having a different mind, and aware that their mind is different. And there, they may have some struggles, like they may learn a little bit different, or they might have some social issues or difficulties or differences. But that the family loves them and that they are proud of who they are. And that autism is something to be proud of. Because in a lot of ways, it's also a superpower. And look at all the things that you're great at. That is a better approach, and just not addressing it at all, can be really hurtful
 
</strong>Michael Hingson ** 37:21
to that whole thing of living with autism or whatever, it's the same thing about what we were talking about with blindness or any other kind of so called disability. The reality is we've got to get beyond these words that really are only hurtful and not accurate anyway.
 
<strong>Ashley Pope ** 37:39
Yeah, it's, it's a gift to be able to grow up knowing and to find your pride and sense of self, within the life that you have, you're not going to have another one, it's not going to change, you know that you're not going to one day wake up and not have autism. So just live with it. And you loving that about your child empowers them to love themselves, regardless of any difficulties that they may have.
 
</strong>Michael Hingson ** 38:09
And they're going to know that you love them. And if you don't, they're going to know that. It's it's something that so often we don't understand. Children and and other people in general, really observe instinctively as much as anything else. And they know when you're blowing smoke or when you're genuine, whoever you are, and whatever you do. And I, and it's, you know, I learned it a long time ago, I have been very much involved in sales. And I learned a long time ago in sales. They know when you're faking it, they know when you're telling the truth. And you can try to pull the wool over people's eyes. But the reality is, it doesn't work. People really can sense it. I was interviewing someone actually on a recent episode, who was talking about self confidence, and we talked about confidence and arrogance. And one of the points that he made was with arrogance, it's usually because there's an insecurity and you can bluster and, and do all sorts of things. But the reality is, if you're truly confident in yourself and what you're doing and so on, that shines through and people can tell the difference.
 
<strong>Ashley Pope ** 39:27
Very true.
 
</strong>Michael Hingson ** 39:29
And so love is extremely important. And I'm I'm really glad to hear that you can can really support that in the you guys are doing that and Gavin's gonna certainly appreciate it and give it back in return and that's is important as anything else.
 
<strong>Ashley Pope ** 39:46
Yes, he is so happy and and I think lucky. Just how much support he has. And we don't put him in situations where We don't feel like he is fully accepted and embraced and loved. Ever. So if there was a teacher that I felt was not fit, then we would find a new one. It's like those types of situations, because we can't. I want him to be happy and to live that fullest life. And in order to do that he needs to be around people who believe that he can and that he's worth that,
 
</strong>Michael Hingson ** 40:25
who believe in Him. Uh huh. Well, so I want to talk more about you in terms of your diagnosis and so on. But first, what do you do for the chamber,
 
<strong>Ashley Pope ** 40:39
I do membership development. So I meet with different businesses and organizations and people around the community and bring them into the chamber. I also do a lot of the events work, so help to organize events. It's really awesome to be able to connect with the business community on a really deep level. It's a really supportive community here in Ventura. We have a ton of nonprofits who do really great work, and the business community really comes out and supports them. So I'm really in a position to uncover unmet need, and also to find organizations and people who can help to meet that need. And it's one of the things I'm most grateful for when it comes to my job. Oh,
 
</strong>Michael Hingson ** 41:25
percentage wise, how many businesses are in the chamber? And when not only in winter? But typically speaking? How does that work? Do most businesses join their local chambers?
 
<strong>Ashley Pope ** 41:38
So our chamber has 700 businesses as members, we represent over 25,000 employees. So it's a really big network. Every chamber is different. They're all operated independently, they all have different initiatives, different boards of directors. So Chamber of Commerce in one city could be doing completely different things than a chamber of commerce. And another one. So yeah, I mean, Fincher is is fantastic. And chambers in general, do networking, business advocacy, it just kind of depends city to city. I love today, a lot of small businesses join. It's hard to give like a percentage or, yeah,
 
</strong>Michael Hingson ** 42:22
yeah, I was just curious. I didn't know whether that was even an answerable question. Because unless you have some real way to track every single business, it's it's kind of hard to tell.
 
<strong>Ashley Pope ** 42:33
Yeah. And there's a lot of businesses that do. Like, if you looked at a business license list, you would see a lot of businesses that pull like a one day permit or do business in the city, but aren't actually like based in the city, and so no different than hard to measure for sure.
 
</strong>Michael Hingson ** 42:51
In our post COVID world or sort of post COVID world do you find there are a lot more home based businesses and there used to be
 
<strong>Ashley Pope ** 43:02
a lot of businesses have gone virtual. Although that is slowly but surely, people are getting back into the offices. So back to the physical location, we saw it with big tech first, a lot of big businesses called their people back. And now there's data coming out around productivity, not in the favor of the work from home people. So I think we'll continue to see that those commercial spaces will fill back up. But that will always be able to do some things hybrid and have zoom meetings. And definitely people are working from home when they're sick now, which is a nice change because people used to go to work sick. And now that's kind of unimaginable, you wouldn't go to work sick, that's the worst thing to do ever. So definitely some positive change there. They will be really interesting to see what happens in the next 510 years. If the work from home thing sticks at all.
 
</strong>Michael Hingson ** 44:04
I hope it sort of sticks I think what what you just said is true that there there's this whole work life balance but even in addition to that there's virtual verse is in person life balance and the fact is that there's there's value in letting people do some of their work at home. It's great to get away from the office and the inherent pressures that that provides and do some of your work at home. My job is pretty much all at home except for a few times and when I go speak places of course, and I love to go speak in person because I get to interact with audiences even in ways that I can't virtually but between that and then working with accessibly I actually get to go to accessory in Israel this year, which will be fun. And I go to a couple of conventions a year but the I'm used to working at home, and a lot of my sales life, I did remote offices. So sometimes I was at home and sometimes I was in the office. So I kind of got trained to be able to do it and be disciplined to work at home, which is not something that a lot of people are totally used to yet, but I hope that they get there and that they recognize that there's value in having a little bit of both.
 
<strong>Ashley Pope ** 45:24
I hope so too. I really hope that for our community and for America, especially we're known as workaholics and and not to take enough time, at home or enough time to self. On one hand, the ability to work from home, I think causes people to continue to work when they're done working at the office. But we just have to find the balance there. And we have to be able to maintain some of the positive that came out of COVID as negative as it was there was a silver lining there. Yeah. We kind of toggle back and forth on being able to maintain that as a society or not. And I know for sure in Ventura, but I think that's been kind of a worldwide struggle of do we want our employees to be able to work from home a day, a week or five days a week? Or do we want everybody back in the office? And when do we want things to go back to the way that they were. And every business has different needs. And every manager manager is different, but it's definitely still a demand. This next generation Gen Z, I believe we're calling them they are not going to go work in any setting for 40 hours a week. So there's that generation that's going to change things, and a lot of ways, but definitely the workforce, they're not willing to work. Eight to fives like we were. So that's
 
</strong>Michael Hingson ** 46:57
well, and the reality is that normal will, you know, people can talk about getting back to the way we were but normal will never be the same again. And there have been there are, there's always change. There are times in our history where there have been quantum sudden changes. I mean, September 11 was one which of course I'm very familiar with, but the pandemic is another one and there have been others that are dramatic changes, normal will never be the same again. And there's nothing wrong with not trying to get back to the way everything was before. Because if we do that, then we're going to play in forget what we learned. And so we don't want to do that.
 
<strong>Ashley Pope ** 47:42
No, we don't want to do that.
 
</strong>Michael Hingson ** 47:46
So you had your own diagnosis, you talked about Multiple Sclerosis, and so on. How did you're learning to be an advocate for Gavin, and all that you learned about Gavin and his experiences and adventures? How did all that help you? Because now suddenly, it hits even closer to home for you?
 
<strong>Ashley Pope ** 48:09
Yeah, it was definitely a mind switch. I learned so much through advocating for my son. So being able to immediately know, okay, like I can get through this. I've been through other hard things. And I just need to know what's out there. And I need to find the resources and absorb all of the information that I can and find people who can help. And I'll be okay. So that was kind of my initial thought I immediately reached out to the Multiple Sclerosis Society thinking okay, well, if Autism Society has gotten me this far, breastfeed, MS society that can help as well. And we did there was a lot of help there. There's not a lot of answers with a mess, there's more questions than there are answers. And that has been one of the most difficult things for me. I do find peace through information and through knowing what is going to happen knowing what's gonna come next. And that really went out the window with Ms. I would say with my son, there's this constant belief that things are going to improve and they have improved and they'll continue to improve will continue to learn and older and learn new skills and we can be there for him and with him. And a mess is different, rather than things are going to get better. It's kind of knowing that things are going to get I don't want to say well worse but it is a progressive, debilitating conditions. So
 
</strong>Michael Hingson ** 49:56
unless, unless of course somebody finds a way to birsa Cure,
 
<strong>Ashley Pope ** 50:00
yes, a cure. And that is part of the mission of the MS Society is to find a cure and restore what's been lost, which is awesome. So yes, fingers crossed, but I do have to prepare for more needs down the line. And already in the last few years, I've lost some strength in my hand, and in my right hand and my left foot. So it's just becoming, finding a different level of acceptance. So in a lot of ways, I did it, I don't think I really went through the same. I call it a grief process, I feel like there should be a better word because you don't you grieve when somebody dies. And as we've already talked about, nobody's dying. So but it is that same kind of process, right? Where like, okay, things have just changed, I'm kind of going to grieve things as they are, or denial, or denial, right. And he goes through like the same process of like denial, and, you know, the bargaining and anger or whatever, whatever. So, of course, I went through a little bit of that with my son early on. But I felt like with that mess, it was just like, so much easier to just get straight to acceptance. And I talked to a therapist, and I was like, I know, this sounds crazy, but I think I just like, the whole process. And I think it's because fairly recently in the last decade, I already went through something that's it's not similar, but it's still similar in a way like, they're, they're not connected, but I feel like I was just immediately able to be like, okay, Ms. Like, what is it? How do we deal with it and what comes next, and I just kind of skipped, like, all of these stages of grief or whatever we want to call it these stages that people usually go through when they get news like this. And that I think, was interesting. And I do think it was directly related to the work that I've already done around accepting things as they come being okay with not having all the information. The fact that I'll always be an advocate for my son, but that job is never going to be able to retire from that job. Not that I would ever want to, but it made it easier in a way to find the information and just to move through to where I can have an impact. And I was ready to share pretty early on. I didn't make it super public. But because I was on immunosuppressants during COVID I wasn't shy about telling people like hey, you know, if you're if you feel sick at all, or if you haven't been vaccinated, these are my limitations in that I just started on immunosuppressants. So I did feel really vulnerable in those early days, especially before I knew what immunosuppressants meant for me and during a pandemic.
 
</strong>Michael Hingson ** 53:01
Did you get vaccinated and all that stuff?
 
<strong>Ashley Pope ** 53:03
I did. But with the, the drug that I'm on, it actually greatly reduces the effectiveness of the COVID vaccination, it kills the B cells like that you're the COVID vaccine attaches to to get to its destination. I'm not a scientist, so forgive me if I said that wrong. But basically, I didn't have the cells to carry the vaccine. So I did get it. And then off the boosters, and I, you know, I did all the things, but it was very clear, like, that may have been just basically a shot of water for you, and may or may not have actually worked for you. So I was nervous about dying, because I feel like it's fair to be. But I think, yeah, it just it really did change the way that I think about it, these processes that we go through because I didn't handle it so different at time. And it also the vulnerability, I think is the biggest thing for me that I had to deal with. That was different from my son. Because as a mama bear, you know, you defend your kid at all costs, you get out there and you make things happen for your kid. But when it came to advocating for myself, I found that I would kind of lose the words when it would come time to talk to the doctor, I found myself kind of been like, oh, you know, it's not these things are not that bad or kind of stretching. Like if they'd asked me a question like, how can you do this? I would so want to say like, yeah, I can do that I can do this and that and this hasn't changed that much and just kind of predict things in a positive light. So I kind of had to start thinking like I have to advocate for myself as if I'm advocating for somebody else because it's really hard for me to say that I need help.
 
</strong>Michael Hingson ** 55:00
The same process does fit. We, I was in New York on March 5, of 2020, to do a speech and flew back early on March 6, because of COVID. And also, my wife had been diagnosed with rheumatoid arthritis in 2017. So she was on medications to suppress part of her immune system to help deflect or deal with the RA. So we immediately went into lockdown, and just stayed home. And, and then when the vaccinations when the vaccines came out, we started taking them. And in fact, I, we both were all up to date. And then I learned that being over 65 I could get another vaccination recently. In fact, I could have gone in late February, but I didn't know it then. But anyway, I just went in today for another vaccination, because I'm going to be doing some traveling and I'm going to do everything I can to make sure that I can be as protected as possible. And I recognize that the vaccine doesn't keep you from getting COVID. But it certainly mitigates it a lot. So my intention is not to get it. I also don't mind wearing masks. I've been on airplanes for long periods of time with a mask doesn't bother me. And it doesn't seem to bother my guide, dog Alamo. He doesn't look at me differently, because I happen to wear a mask, so I'm not going to worry. Yeah. But you know, the fact of the matter is that it's something that is part of our world. And there's nothing wrong with it.
 
<strong>Ashley Pope ** 56:43
Yeah, I may be on the same drug as your wife. Actually. They're both autoimmune conditions. So she took her brinsea Oh, no, I'm mine for Tuckson. So but probably still do the same things. amatory processes similar. Yes, different different parts of the body, tissues, whatever.
 
</strong>Michael Hingson ** 57:03
Same concept, in a lot of ways. Well, so obviously, you have a disease that's very progressive, and I do hope that we find cures for that and other things, or, or at least things to improve it for you as time goes on. But how for you? How has your own diagnosis really affected? How you deal with being an advocate, and how you encourage others to advocate for themselves? You've I think you've hit on some of that. But if you want to summarize, you know, you're, you're now having to be a double advocate, if you will, how is your own diagnosis help with that?
 
<strong>Ashley Pope ** 57:46
Yeah, I think the vulnerability has been good for me, in a sense, I don't think I've ever truly felt vulnerable in my life. Until I got my diagnosis, even through my son's diagnosis, I always have been like that I can handle it, I can handle it, I'll do it. I'll make it happen type of person. And feeling firsthand, like things need to change so that I can live a fulfilling life is a much different place to come from then, even when you're advocating for your own kid. There's a sense of, it's probably, I would think how someone feels when they have a child with special needs. And there they are ending. Like nearing the end of their own life. They probably feel like oh my gosh, who's gonna protect my, my kid, if I can't, and I know that a lot of parents feel that as they age. But this was my first experience with like, oh, I have something that can impact my ability to do what I want to do in my life. And it just made me more I think sensitive, and I have a lot more empathy for people and their unique situations now, because it's a situation that I never could have imagined myself in until I found myself in it.
 
</strong>Michael Hingson ** 59:21
Yeah. What do you want people to know about? Somebody who has a progressive, debilitating diagnosis? How do you? What do you want people to think about that? And what would you like them to do?
 
<strong>Ashley Pope ** 59:37
I see. A lot of people don't know how to respond. Social relationships can become a little bit strained. Because things change in your ability. Like in my case, my ability to say yes to everything. I really had to stop saying yes, which I should have stopped doing a long time ago. But I'm definitely like I've said a couple of times there. In this conversation, I'm a doer. And I had to start saying like, No, I can't, I can't take that on, I really need to prioritize that I'm going to prioritize. And there have been some people in my life who didn't like that so much, or felt that like, I was changing, which I have changed. Obviously, these situations have changed who I am a little bit as we should, I would just say, just be a friend. And don't be afraid to ask how somebody is doing. Don't stop checking in and just, you know, do what you would want somebody to do for you in that situation, which is not to disengage. And then general public. I would say that one in four adults in their lifetime will have a disability. So when you vote, and when you advocate for things to be a particular way, keep in mind that that could be you or someone that you love, that has some kind of condition or extra need. And so we should always take care of each other and consider that things should be accessible to all once again, kind of circling back to that, you know, we can we can do so much better with our resources in this country. And it's rarely the wrong decision when it allows more people access, whatever, whatever it is that we're looking at, that's just a very general statement. But if you're looking at opening the world to more humans who live on it, then that's probably the way to go. Because it's just the right thing to do.
 
</strong>Michael Hingson ** 1:01:53
And I think the most important thing you said is be a friend, there's nothing wrong with different. There shouldn't be, even if the different is something that maybe you've been taught is a bad thing. Is it really? And yeah, Multiple Sclerosis is progressive right now. But we've seen so many modern kinds of progresses in so many ways. Who knows, and autism the same thing, or blindness or even being a politician? I'm sure there's a cure for that. But I haven't found that one yet, either. So that's another story. But the bottom line is that, in reality, we're all different. And you're right. 25% have what's considered a typical disability, although I've made the case before that everyone has a disability who lives on this planet. And for most people, it's like dependents. But you know, the bottom line is that we all have different challenges. And we all by the way, have gifts that we get to use, if allowed the opportunity. And that's the most important thing. And I'm really excited about hearing and having had the opportunity to hear all the things that that you do and get to do. So what are you going to write a book about all this?
 
<strong>Ashley Pope ** 1:03:09
You know, that was something that I was actually in the process of writing a book when I was diagnosed with autism. And I set it aside, and I just was like, so everything changed. In that moment, I have written quite a bit around diagnosis and accepting of diagnosis and how to be a friend in diagnosis. Rather, it's been a friend to, you know, parent who has a newly diagnosed child, or what that looks like mostly around autism, because that's my experience. And then I had this experience, and I really just had to set it aside and kind of find my, my opinion, and my, my thoughts. But who knows, maybe down the line right now, I'm just trying to juggle everything I juggle. But we'll see, you know, you never know, they may,
 
</strong>Michael Hingson ** 1:04:05
you may find that sitting down and writing about some of it will be a help to you. And you now clearly have a whole new dimension that you can add to it, I would think it'd be very powerful, which isn't to say just drop everything and do it. But you might certainly sit down and continue to write thoughts because those then that will help you. I know for me, people have asked if I've ever gone to therapy after September 11. And my response is I hadn't but I started getting requests for television and radio and newspaper interviews and so on and chose to accept those if it would help people move on from September 11. And I got to teach people about blindness and guide dogs and all that. And I've realized over the years that literally going through hundreds of those and talking about September 11 Being asked the dumbest and the most intelligent questions, was invaluable at learning to deal with it, and to talk about it, and I wouldn't trade those experiences for anything. And so it is, you know, I do know that writing is a valuable thing. You know, we wrote thunder dog, which I actually started in 2002. And it took over eight years to complete. But right from the beginning, I started writing a lot of my thoughts, and that was helpful. So even just writing things down, although you may not ready to be ready to put them in a book might be helpful.
 
<strong>Ashley Pope ** 1:05:33
Yes, absolutely. Or, you know, there's also like voice recording and just getting your thoughts out, I think is really important. So I am a big proponent of therapy and talking and learning, right learning and sharing, I find a lot of peace and volunteering and giving back and talking to other parents and giving people resources. And just learning obviously, even today, it's been a learning experience. I've learned something new about you know, your, your experience, and it's, it's all empowering.
 
</strong>Michael Hingson ** 1:06:15
It is and, and you, like all of us can choose how we deal with our gifts and what we know and what we do and what we use. And so I'm sure it's all gonna work out well for you. And I'm really glad that we had the chance to do this. If people want to talk with you, is there any way they can reach out to you or interact with you?
 
1:06:36
Sure, I would say let's enact first by email. And the email I will give is my Autism Society email. It's Ashley a s h l e y at autism <a href="http://ventura.org" rel="nofollow">ventura.org</a>. That's a s h l e y autism a u t i s m Ventura, v e n t u r <a href="http://a.org" rel="nofollow">a.org</a>.
 
1:06:58
And Ventura really means in parentheses hingsons jealous. But that's another story. That's great.
 
<strong>Ashley Pope ** 1:07:05
If anybody is it, is it it's a fantastic place and also a good place to live. It's a good place to live for people with autism because there's great services California in general, has more than a lot of other states. And a mess wise now I'm like, sorry, sorry, family, I can't go visit you. Unless it's less than 87 or 87 degrees, it's probably pushing it like 85 degrees. But I've always been so spoiled here in Ventura, because it's like, we pretty much live between 65 and 73. Like, doesn't change much from there. That's where this town's is all year long. So really good for somebody with an autoimmune condition for sure.
 
1:07:49
There you go. Well, I want to thank you for being here. And I want to thank you for listening. So if any of you would like to chat with us about this, please feel free to email me. You can reach me at Michaelhi, m i c h a e l h i at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you're listening, please give us a five star rating. We really appreciate those. Those five star ratings, we value your comments and your thoughts. Please feel free to let us know what you thought of the podcast. If you know of anyone who want to be a guest. We would love to hear from you. We'd love to hear from those who suggest Ashley the same for you if you know anybody who would make a good podcast guest love to have them and we will interact with any ones. But again, I want to thank you for being with us and taking all this time and please tell Gavin hello for us. But thanks again.
 
</strong>Ashley Pope ** 1:08:52
I will thank you so much, Michael, thanks for advocating for so many and for for putting in the time and work this podcast is awesome.
 
**Michael Hingson ** 1:09:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mom Advocate with Ashley Pope</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/dd9ba581-b5d9-471b-9d55-8a4d5a90e6b3.mp3?source=rss&amp;ext=asset.mp3" length="43584512" type="audio/mpeg" />
<itunes:episode>166</itunes:episode>
</item>
<item><title>Episode 165 – Unstoppable AI Visionary with Shayne Halls</title>
<guid isPermaLink="false">https://pinecast.com/guid/c92bcf76-e24a-47b6-9db8-0e687632fea4</guid>
<pubDate>Tue, 26 Sep 2023 11:00:49 -0000</pubDate>

<itunes:duration>01:07:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2c34098b-7201-4f0b-a25f-6fde4bbffa85/UM165-Shayne_Halls-Coverart.jpg" />
<description><![CDATA[<p>One of the hottest topics discussed in the U.S. today is “artificial intelligence”. Our guest this time, Shayne Halls, has founded a company that helps corporations and companies learn to embrace AI. Shayne teaches his clients that they need not fear AI and rather he shows them how to use it to improve processes and procedures throughout their organizations.</p>
<p>After college Shayne ended up going into “talent acquisition” where he carved out a successful career. Being a black man fully supporting difference in all forms, he has helped companies find people not only of different races, sexual orientations, and genders but also he understands and helps companies find qualified persons with disabilities.</p>
<p>For the past four years he has explored incorporating AI into his work and, earlier this year, he formed his own company, Manifested Dreams. We spent quite a bit of time during our conversation discussing many aspects of AI and how this revolutionary technology can benefit people throughout the workforce. Shayne is by any definition a visionary and I hope you will find what he has to say to be relevant, timely, and pertinent to you.</p>
<p><strong>About the Guest:</strong></p>
<p>As the President &amp; CEO of Manifested Dreams, I am deeply committed to empowering corporate professionals and organizations to unlock the full potential of AI technology in their careers and business operations. With over 15 years of experience as a Sr. DEI Specialist, I have honed my expertise in the intersection of diversity, equity, inclusion, and now artificial intelligence, creating a unique vision that drives innovation and fosters an inclusive environment.</p>
<p>Throughout my career, I have worked closely with professionals and organizations, providing personalized guidance and strategic insights that enable them to successfully integrate AI into their work processes. My passion for helping others navigate the complex world of AI has led to the founding of Manifested Dreams, where we offer exclusive one-on-one consultations and group sessions, ensuring our clients are equipped with the knowledge and tools to stay ahead of the curve.</p>
<p>By joining hands with Manifested Dreams, clients embark on a transformative journey towards growth and success. Our mission is to create a future where AI not only enhances the professional landscape but also contributes to a more equitable and inclusive society. Together, we can shape a brighter tomorrow by leveraging AI responsibly and driving positive change across industries.</p>
<p><strong>Ways to connect with Kevin:</strong>
Twitter - @MnifstdDreams
Website - <a href="http://www.manifesteddreams.org" rel="nofollow">www.manifesteddreams.org</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, welcome once again to unstoppable mindset. Here we are doing another episode. And that is always a lot of fun. You know, I've been doing this now since August of 2021. And I get to enjoy meeting a lot of people and talking about a lot of different subjects. And today our guests, Shayne Halls and I are going to talk about manifested dreams, which is a company that he started dealing with corporations helping organizations grow and using AI which is of course not only a hot topic today, but a very relevant topic to talk about. I've been using AI ever since I actually got my first job working with the National Federation of blind and Ray Kurzweil, Dr. Kurzweil, who developed Omni font optical character recognition software, which included the ability for the machine that he put that on, to learn as it read and grow in confidence. And so this is not a new subject to me, and certainly one I support a lot and looking forward to chatting about it. So Shayne, definitely welcome to unstoppable mindset and glad you're here. And when we really do have you and not just an AI construct, right?
 
<strong>Shayne Halls ** 02:33
Well, you know, you wouldn't know if it was was because AI is that advanced now where you really don't know. No, it is me. For the most part,
 
</strong>Michael Hingson ** 02:44
I remember back in I think it was the 80s Maybe it goes back to the 70s. Even with cassettes. There were commercials that said, Is it live? Or is it Memorex because the audio they said was so good.
 
<strong>Shayne Halls ** 02:58
You listen back on here like yeah, I can hear the recording done. Yeah, that's funny.
 
</strong>Michael Hingson ** 03:03
Yeah. So anyway, well, I'm really glad that you're here and we really appreciate your time. Tell us a little bit about the early Shane growing up in some of that stuff to start the process.
 
<strong>Shayne Halls ** 03:15
Man early Shayne so early. Shayne grew up in the US Virgin Islands in St. Croix. My mother's crucian person born in St. Clair, my dad is Trini personally born in Trinidad. So I'm half crucian, half Trinidad in grew up, Sinclair moved to Charleston, South Carolina, when my mother remarried. And that was quite an experience coming in. So well, it was my first real experience with race in the sense of the constructs of what it is here in state. Because of course growing up in islands, the island is 80% 90% Black. And so everyone from your judges, politicians, police chiefs, store owners, homeless, homeless people, right? Like it doesn't matter, like everyone you see, looks like you and then being moved into Charleston. I was like, oh, it's not like this everywhere.
 
</strong>Michael Hingson ** 04:10
Right. So how old were you when you moved?
 
<strong>Shayne Halls ** 04:14
15 just, yeah, so entering high school or back into my sophomore year in high school. So it was, um, interesting, right, coming into my first bout with racism and, you know, being followed in stores being looked at, looked down upon being spoken to in a condescending manner, a manner in which you can feel what's being said without something being said, right. These are things I'd never experienced before. And I was just I was jarred, I think George's good word jarred by was just like, oh, okay, so this is life outside the island, whatnot. No. So that was that I I left Charleston when I went to college can with North Carolina go to college at St. Augustine University. It's an HBCU here in North Carolina wanted to first find the 1867 was once regarded as the Harvard of South is was a great four years. It's like just loved my experience, they're going to HBCU being able to partake in that life and that culture, you know, see, HBCU is a historically black college and university.
 
</strong>Michael Hingson ** 05:31
Oh, okay. HBCU. Okay, great.
 
<strong>Shayne Halls ** 05:33
And, you know, that was a good transition point for coming out to the real world, you got the chance to I got a chance to be surrounded by intellectuals and leaders of my same demographic background, and then have them prepare me to come into the world, the corporate world and be the best version of myself out here in the world.
 
</strong>Michael Hingson ** 05:53
How did they help you prepare, given the fact that so you're in a historically black college, but at the same time, you needed to prepare to be in a world that wasn't necessarily totally historically black? By any standard? How did they help? Well, they do.
 
<strong>Shayne Halls ** 06:11
The good and bad thing about HBCUs is that we don't get a lot of funding, because a lot of schools are private. But that means that everyone there, the professor's the leaders in school, are usually persons who are successful in their life, and have decided to come back and devote time to the next generation. So a lot of leaders and professionals on HBCU campuses are persons who've already had success in the corporate world had success in the career field, and they come back and they impute those lessons learned on to us. And they put us in situations to be, you know, to hone in on our leadership skills, I can't just count leadership camps I went to, I was a member of the Model UN. My modern school Model UN is a program that's designed for selective college students to participate in United Nations type delegations, and deliberations. And any sort of acts or constructs or contracts or anything that we actually proposed and passed and ratify in the Model UN actually get sent off to the real United Nations. And so participate in Monterey un, which is great, great experience, again, so many leadership, trainings and activities, you just, you get a chance to go out into different conferences across the world and learn and then come back home to your safe place and apply those lessons learned and hone in on what you should have learned, then you can come on to the corporate world and be successful,
 
</strong>Michael Hingson ** 07:48
what kinds of things did you learn doing the Model UN program and so on? I mean, I appreciate what you're saying. And I absolutely believe it. I did not ever participate in that. And maybe it was too early. I don't know. But I appreciate what you're saying. But what what kind of lessons did you learn whether you recognize them right then or after you went back home? Right,
 
<strong>Shayne Halls ** 08:09
exactly right, or when later on in the corporate world, right? When you get something adult, you look back, you're like, oh, okay, so that's what that taught me. I think you learn how to get your idea across without being forceful about it, right? Because in situations where you have to be able to, you got to believe in what you're saying, especially United Nation, right? So you represent a country, no matter you want to work where you are a country, no one knows you, no one knows your real name. No one knows what school you're from, we're soon as you enter the Model UN, you're given a country, that is country, you are for the entire week that you're there. So any thoughts, any ally ships, any sort of, you know, anything we bring to the table must be different perspective of what's best for that country. And so when doing that, you learn how to think about how your idea can benefit you, but then also can be beneficial to others, and then how to convey that to persons in a manner in which they feel like they're actually going to be the ones who are going to be benefiting most from the idea that you come up with, or whatnot. So it's really great in learning how to work in groups and group activities and learning what your strengths are. Because sometimes that people aren't who've that's not for them, like, you know, being group leaders or participating in group activities like that may not be something that is applicable to their future. And that's something they want to do that because it takes a lot of patience. It takes a lot of pacifying, anyone who's done any sort of project in any sort of aspect of corporate life, understands that there's going to be so many different attitudes and demeanors and agendas, that you really have to pacify some folks, you have to kind of pull some folks along. We have to, you know, hold some people's hand. It's just you learned a lot of lessons on just how to be a people person, how to enhance those interpersonal skills that people talk about so much.
 
</strong>Michael Hingson ** 10:05
So is it one person per country?
 
<strong>Shayne Halls ** 10:07
Yeah. Unless you are literally dependent on your delegates in the UN. So whatever your delegate number is that you haven't un, they'll get numbers that are available for that country in the Mario.
 
</strong>Michael Hingson ** 10:19
So like the United States might have more than one delegate, or China or whatever. Exactly. So what year did this take place?
 
<strong>Shayne Halls ** 10:27
Man when my model you when I was in school? So I think I didn't borrow you in? Oh, 203.
 
</strong>Michael Hingson ** 10:38
Okay. So a lot of events had happened. And so on what country were you
 
<strong>Shayne Halls ** 10:45
Venezuela, and one, one year number MacArthur
 
</strong>Michael Hingson ** 10:52
strike any good oil deals.
 
<strong>Shayne Halls ** 10:55
As actually came up with a great, this was one of the lessons I learned Matt came up with a great treaty. And I was working with the US, of course, as one of the allies, we work together came up with it, basically spearheaded by, you know, and kind of brought everybody along. And it was one of the best ones that that week. And as you're going through your delegations and your debates and such judges are moving about the room listening to conversations. And the judges were they're listening to us, and they can really like, Hey, was that you? Did you come up with that? And me stealing this? Like, you know, Dougie, man, I was like, No, it was a group effort between me and the United States or whatever. And then the United States got the award in the week more sustained audit. And that was one of the reasons why that bothered me to stay. Yeah, should have been my lessons learned.
 
</strong>Michael Hingson ** 11:52
Well, so. Yeah, things things happen. What did you learn from that? When that occurred,
 
<strong>Shayne Halls ** 11:58
it's okay to speak up for yourself, okay, it's okay to speak up for yourself. You know, you can't expect someone else to toot your horn, you can't expect someone else to praise you that you have to be comfortable with praising yourself and praising the work when you deserve it. When you do good work, when you have done something that's worthy of recognition and get an opportunity to talk about yourself, and not in a braggadocious manner, but in a matter of fact, man, this is what happens, whatever do so don't wait for somebody else to do.
 
</strong>Michael Hingson ** 12:25
There is there's a lot to be said for teamwork and giving team credit and so on. But at the same time, you're right, it's important that what you do gets acknowledged to especially in the context of a team effort.
 
<strong>Shayne Halls ** 12:41
Yeah, definitely. I mean, it's great, you know, when you can talk about the team and give all credit to the team. But if you're gonna be hit the game winning shot, you're not gonna be like, well, you know, I didn't think it was Wilson Wilson designed a great basketball and basketball had a great bounce to it, you know, just fit so well, in my hand, no, you shot the ball, you start winning. So take your credit when you've earned it.
 
</strong>Michael Hingson ** 13:04
Right? Which makes perfect sense. So you graduated What was your degree in
 
<strong>Shayne Halls ** 13:10
political science with a double minor in English and religion? Yes, and so I love to write and my mother was a pastor. And so church in religion was always a part of my life. And I wanted to kind of be more intellectual about religion. So my religion, English happened English, I tell people this, these are my double minors when English turned out to be an accidental minor, where I just took so many English courses and APA in like advanced English classes that by the time I graduated, I had acquired enough credits for it to be a minor, or whatnot. So it wasn't it wasn't an unintentional minor.
 
</strong>Michael Hingson ** 13:52
Well, but it works. Yeah, it
 
<strong>Shayne Halls ** 13:54
worked, right? I really enjoyed everything, writing in workplace, something that is very, you know, soothing to me, and so, never got my studies done everything that I was like working. It was always fun for him. So I did that with the full intention of becoming an attorney. And then my wife and I decided to get married my senior year of college and got married and about a year later, we had our first kid. And so then it was like, okay, at four years law school, but I need to take care of my family. So started working and got into talent acquisition, I was recruited into recruiting and had no idea what recruitment was, what recruiting is what time acquisition was, and jumped into it and it was a world women it was a whirlwind experience. And I started focusing in on di and wanting to be an advocate for persons who are looking to come into companies and persons looking to grow in companies in just made D Ei, the kind of the heartbeat of my town acquisition work, no matter what I was doing want to make sure that there was always equity. And there was equal representation for everyone across the board. And when we talk about diversity, not just talking about skin color, we're talking about cultural backgrounds, educational backgrounds, we're talking about persons with disabilities, non disabilities, talking about gender background, just about everything, and just diversity as a whole, the more diverse the organization is, the more successful successful they can be. So you know that that was an interesting journey, because you meet leaders who are like, Oh, well, everyone looked at my team, my team is so different, they have different races and women and men. I'm like, what you only recruit from the same college, like there's everyone on your team went to the same exact school has the same major, like, that's not diversity, need to have different people on it, right. And so even some of the most well intentioned persons accidentally show their bias, right. And so as my work grew in di, I started taking on more consultation work on helping organizations understand microaggressions biases, how to build cultural teams, how to find out what your your unintentional or your unconscious biases are. And so that's kind of all led me to opening up my own consultation firm manifested dreams in which we speak with organizations regarding their cultural issues and how to address them and how to have di trainings. And then we also do one on one consultation training for persons who are looking to grow their careers and need a little help in trying to integrate AI into it right. And I think that AI is such a part of our lives now that trying to ignore it is gonna turn you into the blockbuster in a world of Netflix, and you want to make sure that you are staying abreast as to how AI is impacting your particular field, your particular career, your particular journey, so that you don't get left behind, you're able to capitalize it and use it to be successful.
 
</strong>Michael Hingson ** 17:10
Yeah. And there's a lot to be said for for those concepts. And it's interesting that you developed a deep interest in that, why do you think that you were so attracted to developing that kind of an interest in really wanting to focus on this whole concept around diversity. And even more important, I think inclusion because one of the things that I tell people all the time is the difficulty with diversity is that it is left disabilities behind when you ask people what this what diversity means. They'll talk about race, gender, and sexual orientation and so on, but they don't mention disabilities. And so that led us to inclusion. And that's why I'm this podcast, we talk about inclusion, diversity in the unexpected where it meets. And the idea is that inclusion can't leave out disabilities, either you are inclusive, or you're not.
 
<strong>Shayne Halls ** 18:04
That's what got me here, I think just marry out events just being in ta having conversations, having leaders talk being in the room and understanding that people aren't aware, right, people in the rooms tend to look around to see themselves in the room, so they feel comfortable. And it's never an awareness, this, it's never something that they are aware of that there's not others in the room, right, because they just feel comfortable with everyone that's there. And to me always being one tunnel position is a field that is probably 7060 70% female one. And so being a male and then a male color. In this field, I am very rare. In this field, I think in my lifetime, my 14 year career, I've maybe come across 10 other black men who are in talent acquisition. And so being here, I'm always aware of the who's not in the room. And then I'm making my point as to not just talking about it, to always try to bounce it and fix it somehow. Try to be a voice for those who aren't represented and use my voice to try to help others get in the room as well.
 
</strong>Michael Hingson ** 19:27
For me personally, it's it's a strange world because having never seen color. It it's always strange to me that people intellectually I understand this, but that people tend to be prejudice and bias based on the color of someone's skin. A lot of that skin feels the same no matter what color you are. So I don't quite see the problem, but I do understand it intellectually. But for me, having never experienced it. I think I've been very fortunate and in reality is I don't care. But unfortunately also too many people do. And that's something that we really need to figure out how we're going to address. And the problem is we've got too many people who refuse to some of whom are supposedly very high up and on, I use the term in quotes, leadership positions. Yeah, and they still continue to be very privatizing.
 
<strong>Shayne Halls ** 20:28
That's one of the biggest things I tell people all the time is that when I'm starting a training, I was like, Look, if you look around the room, there's a couple people in here who don't want to be here, there's gonna be one who don't want change their idea that everyone wants everything to be happy go lucky. Google, it is a false theory that you need to do away with, you have to understand that in every organization, there are leaders who like it exactly the way it is, right? They don't want to have to make accommodations person with disabilities, they don't want to have to put Braille on the walls, they don't want to have to put ramps on and want to put ramps all over the build, they think it's it's not aesthetically pleasing to their eyes or whatever. They don't want wider doorways. They don't want other diverse persons around the leadership table like these people actually exist. And, you know, if you want to be an ally, for persons who aren't included, then you have to speak up when you have an opportunity for it.
 
</strong>Michael Hingson ** 21:21
We visited in San Francisco, a building that Frank Lloyd Wright, designed and built, it was fascinating because a lot of the building was a spiral ramp that took you from the bottom to the to the top or up to some level. I've spent a long time since I've been there now but but the point is that, that he he deliberately made it a ramp as opposed to stairs. And it was a very steep ramp and would not be something that would be condoned by the Americans with Disabilities Act. But I was able to push my wife up the stairs up the ramp, and get her back down. She was in a chair her whole life. So it still was a building we were able to go into and actually be a part of, and that was really pretty cool. Yeah. And this idea of ramps not being pleasing to the eye. As I understand it again, I understand that people again, are locked into well, it's got to be stairs, well, no, it doesn't.
 
<strong>Shayne Halls ** 22:26
It does not I don't know who came up with that answer, I would love for slides to be a thing go there has a slide somewhere, like I'd like to just be able to come down the slide. That'd be great.
 
</strong>Michael Hingson ** 22:36
Yeah, works for me, you know, to keep in mind, though, you gotta get back up. So what you do is you tip the slide, and you go back the other way, that's all there is to it. But I mean, there have to be ways to do that. But it's just the whole concept that we don't like things different than what we want, we have learned not to go out of our comfort zone very well. And we really need to get over that. And that's what it really comes down to is getting out of our comfort zone. And it's something that that we really should do a whole lot more than than we do. Well, I'm curious, you've been in this business now 14 years talent acquisition, you've been dealing a lot with dei and such, what would you say to your younger self just starting out that maybe they didn't know or that you'd want them to know to maybe make their world and as a result the world of other people better?
 
<strong>Shayne Halls ** 23:34
Um, I would think I would tell myself to stand stand be you know, just stand 10 toes down and who you are, right? I think that early in my career, I felt a need to quiet my voice in time who I should have spoken up. And it's living with nothing but regret later on in life like yeah, what if I spoken up on those situations during those opportunities and whatnot. And so my younger self, I would help him get to the idea sooner of just being unapologetically you and not quieting your voice to keep the status quo afloat.
 
</strong>Michael Hingson ** 24:23
I think it's interesting being unapologetically you but not arrogantly unapologetically, you? Right, exactly. Which is really the issue. And there's a lot to be said for that. I'm sorry. Go ahead.
 
<strong>Shayne Halls ** 24:34
No, you're totally right. Yeah, just be yourself. But don't be you know, arrogant. But I think arrogance stems from this belief of you being able to do things that you have not done or tempted to do confidence comes from the knowledge of having done things similar in the past in Concord those things right. And so it is a way to be confident without being arrogant and so you should always be on Patil. Unapologetically confident in who You are the person, but humble enough to know that there are things that you don't know. And your lessons you still got to learn in life.
 
</strong>Michael Hingson ** 25:06
And there's nothing wrong with exploring and learning and growing because of that
 
<strong>Shayne Halls ** 25:12
knowledge. I think that is one most great things that we have the ability doing, like especially now more than ever, we have these phones. And I think we take them for granted because they're just been a phone to us. But they're literally a gateway to the world. And that is not any sort of exaggeration of the truth. There is nothing you cannot learn that you don't have access to in your hand every day. And that language and the culture and background, you can learn anything you want. And the idea of being ignorant in today's society is a willful choice. If you don't know about a culture or background, you don't know how somebody's functioning with a disability. You don't know what type of activities to plan for your company to include the persons with disabilities. And you don't take a few minutes just to look it up on your phone. That's that's just willful ignorance at that point time.
 
</strong>Michael Hingson ** 26:01
Yeah. And it is a choice. It's willful. It's a choice. And it is the kinds of things that lead to what we talked about before, which are the people who just decide that they don't want to have any change. They don't care about anyone else other than what is in their specific comfort zone rather than recognizing the world's a whole lot broader place than that.
 
<strong>Shayne Halls ** 26:23
Exactly. Now, let me ask you a question. Do you feel that the school system teaching other languages as electives helps to contribute to that, because you've seen other countries where like learning another language like English or Spanish webinar is a requirement. Right. And so a lot of people in other countries graduate high school, already fluent in other languages. While here in America, Spanish is always just an elective or French is an elective. Once you get into high school, you're gonna take a couple of courses of it, whatnot. I think that if we taught our kids more about other cultures and demanded they learned other languages along the way, it would help people in general, understand that the world is bigger than your little part. I haven't studied Spanish for three years, four years now. And the more I learn, you can't learn a language without learning the culture of the country at which it's run. And the more you learn about that language, the more you learn about those cultures, it broadens your interest nationally broadens your horizon.
 
</strong>Michael Hingson ** 27:33
But to answer your question, I absolutely believe that we could do more to give everyone in our society, more of a cultural understanding of other people. And we really should do that. When I was in high school, I studied German for three years. And one of the things that we learned along the way was that in Germany, students in high school did take English as a as a course. And it was a requirement and they had to study it and demonstrate their proficiency in it. I think that English was the choice, but there were other languages that they could take, but they absolutely had to learn a second language. And also, of course, there, they were encouraged to study more about the people than just the language, which a lot of people did, because they had to practice it. When I was in college, I took a Euro Japanese, which was a totally different concept. Yeah, I don't remember a lot of it. But if I hear somebody talking, I know they're speaking Japanese or not. And I've also been to Japan twice and had an opportunity, even before going to learn a lot about the culture. And then of course, learned a lot more about the culture being over there. And I think that we should do that. It gets back to the whole issue of banned books and everything else that we deal with today, people are so insistent on, we want to done just our way, and they don't even know what they're really asking for, which is so unfortunate. I continue to be amazed at some of the books that people want to ban in libraries. And then when you get to the point of saying, Have you read it? Well, no, but somebody said that we should do that because it's racist well, but you don't know do you? And I am a firm believer in knowing not just listening to somebody and taking their opinion and just locking yourself into something because of it. We have to be the the people who rule our own fate and we should understand not just listen to other people and then don't do anything about it other than what they said that should be banned. So that's what we should do.
 
<strong>Shayne Halls ** 29:53
I think that you hit the nail on the head. I think one cool things about Japan that was love is that as they make their school kids clean up, at the end of the school days, like they spent, like the last 15 or 20 minutes in school day, cleaning school, that is such like that is like a lesson that just sits in your soul like you, no one's going to come clean up behind the message you make, like you got to clean up your own thing. You got to be responsible for yourself. I think that in itself, I love that about Japanese culture. And then when talking about person banning books, I've seen so many videos of people where they ask them, What is CRT? What does it stand for? Like, what is the lettering stand for? That you're so passionately against? And no one even though I think can even tell you? Like how are you so angry about something that you don't even know what the acronym stands for us. We
 
</strong>Michael Hingson ** 30:39
all know the CRT stands for cathode ray tube. But that's another story. That's exactly what it is. But you know, the whole concept of of critical race and so on. I don't know that I totally understand the theory, although I believe I do. And certainly not opposed to it. But I'm amazed when I hear people talking about banning a book like To Kill a Mockingbird, which was recognized as such a powerful depiction of how black people were treated, even back in the in the 50s, and into the 60s and so on. And it wasn't racist at all, at all. But I've heard people talk about how that has to be taken on libraries because it's racist. And I actually heard a reporter ask someone who said that, have you ever read it? Well, no. Well, then how do you know, you know,
 
<strong>Shayne Halls ** 31:32
I think that, you know, I know who I blame Michael, I blame the participation, trophy generation, right? Because there was a generation where we decided that everyone needed to feel good. Everyone needed to be like, Okay, so we gave everyone participation trophies. And I think that is, if you've ever listened to people talk about their opposing CRT, it is always well, I don't want my kids to feel bad about what happened in the past.
 
</strong>Michael Hingson ** 31:59
And teach them what happened.
 
<strong>Shayne Halls ** 32:02
Like what like, where you want to get rid of books, because you don't want your kid to know that persons with similar cultural backgrounds are themselves performing the most heinous acts ever in history. But what not, but what was interesting is that when it was just about teaching slavery, and having little persons little kids of color, learn that their history was stemmed in being enslaved, that was fine for everyone. But when the history books started to talk more about the person's doing, the enslaving, and the heinousness of those acts, then it was like, well, we can't talk about this part. This person I, like we talked about anymore, let's
 
</strong>Michael Hingson ** 32:57
check the answer is Sure you can. You can teach kids what happened. And then you have the discussions about how do we make sure it never happens? Again,
 
<strong>Shayne Halls ** 33:08
come on, it seems it seems simple. I think we just saw it. But therefore, there's PTA meetings all across this country that obviously show that they that we're not thinking the way they do because they are staunchly against banning it left and right. I mean, states governors, they're just on a rolling, banning this stuff.
 
</strong>Michael Hingson ** 33:28
Yeah, that and all the other things that they're doing the the governors who decide to ship people who come in across the border, who legally are allowed in, and then they ship them somewhere. When is that going to stop? When are we going to recognize that intolerable treatment? And how can we ever elect someone who does that, and of course, there gonna be some people who will disagree with me. But the bottom line is, you don't treat human beings that way.
 
<strong>Shayne Halls ** 33:57
My mind is blown at the idea that we have persons in power positions, who are so arrogant to feel like someone doesn't belong in this country, because they came across an imaginary line that doesn't exist anywhere, except on your piece of paper, and that they don't have the right beer. And then once they get here, we're going to treat them like pawns, and move them about the country. As if they're like games that you're playing on this big political chessboard, whatnot, it is the way we treat immigrants, as if this country was not founded on immigrants is the most hypocritical thing I've seen. In many years of my life. It is it is staunchly mind blowing, how we stand 1010 toes down on the fact that we can't have anyone tonight. Well, how do you think this country was founded? None of us were born here. Like people came here. Like you landed on Plymouth Rock I like that is the story we tell the children like. So immigration is how this country started, let's not do let's not take away the opportunities that were given to our ancestors to somebody else's ancestors. Right. Right.
 
</strong>Michael Hingson ** 35:13
One of the things I think that you are doing in terms of now having found when did you found manifested dream, by the way,
 
<strong>Shayne Halls ** 35:22
this year, January of this year is when I made it special. I've been doing my own thing. I've been doing it doing the work for probably four years now. But I made it official. And we're kind of just operating under a 1099 guideline for last few years. And I was like, model incorporate? Actually, no, do it in to make it real. Yeah.
 
</strong>Michael Hingson ** 35:43
Make it real. Yeah. Well, and I know that you when we talked about it earlier deal with using artificial intelligence is as a significant part of that. So tell me a little bit about what is AI in terms of what you do?
 
<strong>Shayne Halls ** 35:57
And so AI in terms of just what AI is, in general, is a great question. Because a lot of people don't even understand the idea of, I guess what artificial intelligence really is, you know. So artificial intelligence is basically the idea that it was a field of computer science that kind of focused on just creating systems that are capable of performing repetitive task, right? systems or tasks that don't require extreme amounts of human intelligence. And so we're talking about things from know But same thing on the administrative umbrella. But anyway, so AI has now been able, using machine learning in which these systems recognize speech patterns, they recognize, you know, patterns in the data that has been inputted into the systems, and they were able to perform, you know, human like tasks, these human like, repetitive tasks with large bit of autonomy, right can kind of like, let it go, and let it do its thing. And it's basically the driving force behind many of the digital tools and services that we use today, and we don't even know like, Siri, is a very basic AI, you know, you ask it to do something, and it does like it, that he asked me to make a notation yes can send to me like that AI. That is what artificial intelligence is on its most basic sense. Google itself is AI, right, being able to go into Google asked a question, and spits back a measure. That is a we've all been using a version of machine learning or version of artificial intelligence. But now it's basically like going through puberty, right. And it's become a lot more conscious and a lot more interactive. And it has a deeper understanding of sentiment and emotions and feelings and sarcasm. And so now machine learning and AI has led to another level. And with the growth of AI, it's now become so effective that you can have one person who is proficient within AI, that can do the job of three or four people, right, because if you know the right prompts, or questions or direction to give AI, you can have aI generate code for you. You can have AI, you know, generate reports, you can have aI put to PowerPoint, and AI can do so much if you know what you're doing. So companies are at this point where they are hiring what's called prompt engineers. And these prompt engineers, one company needs replacing three or four people. And so what's happening with that is that diversity numbers are going to be impacted in every aspect, because many administrative jobs are held by women. And so now we're gonna eliminate many admin jobs. We're talking about your most basic entry level jobs on line two manufacturing lines are going to be completely automated at some point in time, so companies are going to be less diverse. And so I want to make sure that as companies start to integrate AI, they do so in a very meaningful manner, that they understand that they still need to care about what diversity looks like in their organizations, even though they may be now upgrading or changing what that organization looks like.
 
</strong>Michael Hingson ** 39:40
Given what you just described, how do you deal with the people who say well AI is going to take away all of our jobs?
 
<strong>Shayne Halls ** 39:47
Well, I mean, is gonna take away a lot of jobs seeing this not would be crazy. I mean, that that I tell everyone, that's like when blockbuster said no Netflix is gonna go But it's just a personal thing. It's not, it's here. Now what you can do is learn AI and how to use AI in your job that you're doing. Right, you don't want to be the person who put your head in the sand, and you never took the time to understand what AI is, and how you can use AI to make your job more proficient, you have access to a system that you can use, that can basically eliminate any sort of repetitive tasks that you do in your day to day. And then you can spend the rest of your time doing and work on the more intellectual side of your job, the more creative side of your job, you can connect, you can use your, you can use your free time, quote, unquote, to better yourself in the company to grow in the company to be more impactful in your company, right. So yes, AI may replace jobs as we see it today. But that does not mean that you cannot use AI, to elevate yourself to another job or to another place within an organization.
 
</strong>Michael Hingson ** 40:56
And the more AI and all of that entails comes into our lives. While it may replace or take away jobs in some senses, the other aspect of it is that there will always be more jobs that are being created. So isn't like jobs are going to go away, it's gonna be different, they will be different. And that gets back to what we talked about before, which is there are a lot of people who don't like difference. But the reality is, that's what it is. And so there will be differences. And we're going to have to recognize that and ought to recognize that and then use that to grow in everything that we do, which makes perfect sense to do.
 
<strong>Shayne Halls ** 41:42
Most definitely, like 30 years ago, there was no IoT jobs, right. So Internet of Things is a job title in corporate America, that Job didn't exist, because the profession as it is now. But that is a very high paying job to just like it is very high thing. And so you just have to understand what's going on, you had a great place in this wave of AI, there was no college degree of AI, prompt engineering right now. Right, this is just like the beginning of the internet, like everything is just the wide open. So you can literally get a system and learn it. And perfect those skills and hone those skills. And yes, no one's going to be able to, you don't have to pay to learn right now it is free, get it use it in master, right? Eventually, schools are gonna start to regulate how you learn these things, and how you master AI. And corporate America is gonna get their hands on AI. And we're not going to have as easy access to it as we do. Now, in some fashion, it's going to be limited, how things tend to go into in, you know, capitalistic societies. So while it's wide open, while anyone has access to while everyone has access to it, embrace it, learn it, learn how to integrate it into your daily life, so you don't get passed over. So you don't, you know, lose your job. But you can transition to a different job with AI.
 
</strong>Michael Hingson ** 43:05
Well, and as AI exists today, it's not yet grossly intelligent at truly being able to learn on its own. And that's one of the things that people have to be able to do is to take the role of teaching. And that's why things improve as well as people enhance AI and so on. And the time will come when even learning oops, be somewhat simulated or stimulated by the actual software. But even so, it still doesn't mean that that's the end of the road in terms of us. What it means is that we need to recognize that there are different things in different applications that that we need to do. I think it's going to be a long time before the intelligence and the ability to have an intellect through a machine is going to grow to the point where it can do what the human brain does.
 
<strong>Shayne Halls ** 44:00
Right? Yeah. Ai learned from us, our input into systems. And it learns very quickly from what we put, it doesn't learn by itself, but it doesn't take long to learn. And once you start typing into your system and asking questions, talking to it, it's learning every second every input you put into it, it's learning. But again, it's only learning because you're putting information into it. And I think that's one of the things that as corporations are instituting AI into their workforces in their environments that they have to make sure they have a set team there whose job is to monitor the inputs going into their AI systems, right the algorithms that are being used, the searches that are being done, because the AI while can be a great unbiased tool to use and performance evaluations, promotions, hiring, recruiting, it can also be taught by it can be taught to, to exclude person because of someone else's Have no preconceived notions or whatnot. So you got to have teams monitoring the AI between you so that it's not being used for nefarious activities.
 
</strong>Michael Hingson ** 45:09
Right, then the other side of it is, is that because it has such rapid and full access to a lot of information, it by definition is going to teach us things as well. And, and that's as it should be. As you know, and as people here know, I work for excessive B, which is a company that makes products to help make the internet more inclusive for persons with disabilities and a accessories. main product that most people know about is an AI widget that sits up in the cloud, and it can look at anyone's website, and it can do a lot to remediate those websites. And people can learn about it by going to access a B ACCE <a href="http://ssip.com" rel="nofollow">ssip.com</a>. But as enhancements are made to the widget, because somebody says, you know, I tried to use it on this website, but this didn't happen. And what's the problem? If the people had access to be discovered that you right, it's, it's an issue, it should work, they fix it. And then it rolls out to anyone who is using excessive be so that the new thing that the AI, which it has been taught, goes to everyone, and it will continue to grow. And it learns based on looking at all the websites that it deals with. And now they're well over 190,000 websites that use excessively, which is cool, but AI is going to continue to grow. And it will get better. There are things that on my website, excessive B still can't totally do by itself. And there are reasons why like it doesn't necessarily interpret pictures and describe them the way I want them describe. But But I am amazed at how well they can look at a picture like there's a picture of me holding or hugging a yellow Labrador Retriever on my website. And the way I want that branded is it's my kingsun hugging, Roselle excessively doesn't know my Kingston excessively doesn't know Roselle because they're the the restrictions under which you could go off and identify a picture are still in existence. So it can't, for example, just go to Facebook and realize that's my Kingston and then that's Roselle. So it can't do that. But what excessive B does do when it sees that picture is it says man and white dress shirt hugging yellow Labrador Retriever. I'm amazed that it can do that. But it can and and then I can deal with that and and put an alt tag or my web guy can put an alt tag in. And so that's fine. But by the same token, it's amazing how far it has already come and how far it will continue to go. And that's the way it ought to be if it makes our lives more efficient. And we take advantage of it. Why shouldn't we?
 
<strong>Shayne Halls ** 48:03
Why shouldn't die? I think it's fair that people don't like this. We fear what we don't know. You know, and I think a lot of people hear stories of AI. They see movies, you know, they see Terminator they see iRobot you know, they see all these movies and oh my gosh, AI this evil thing. Yeah, it's not. It's not it's here. We're in such infancy stages of AI, that, well, I'm not taking granted this doing yourself a disservice in some capacity. And yeah,
 
</strong>Michael Hingson ** 48:37
exactly right. Of course, you mentioned iRobot and being a little bit prejudiced. I don't think the movie does the original book and stories by Isaac Asimov justice talking about AI. But there, there's a lot that we can learn. And we really need to broaden our horizons and recognize that this is a world where there are so many adventures and you talked about the Internet of Things. You talked about the internet and so on. What a treasure trove. And you talked about the iPhone being a way that we can get to so many things. The internet in general is such a treasure trove of information. And yes, there's a dark side to it, which we don't need to deal with. And we ought to help not happen. But by the same token, there is so much more that the internet has available to us it is just fascinating to go look at sites on the Internet and learn things which I get to do every day and aim a lot of fun doing it.
 
<strong>Shayne Halls ** 49:36
What's crazy is that I remember being a kid and having the Encyclopedia Britannica and just having all these encyclopedias there to use my mom thought I was gonna go look it up. I was gonna go look at it. Got a second please go look it up. My children have encyclopedias in their phones on their tablets. Like there was no more Encyclopedia Britannica like it doesn't They will have like, I don't know, anyone who still has, like those kits that they used to sell on TV on the infomercials or whatnot, right? Yeah, it changes, it changes things, you have all this information that went to a stockpile. And so hundreds of books, it is at the tip of your fingers to find out anything you want to know, you literally can pop up any question in your mind? And you can find the answer for there and on some page somewhere.
 
</strong>Michael Hingson ** 50:27
And the the comment, go look it up, however, is still valid, very valid. And it absolutely makes sense to go look it up.
 
<strong>Shayne Halls ** 50:37
So which is submit really quickly, what used to take me, you know, 20 minutes to look up the answer, like it's fine to me. So I got that don't worry, I know.
 
</strong>Michael Hingson ** 50:46
I, when I'm visiting relatives and all that, and we're talking about anything from sports to whatever. And there's a question, within just seconds people have the answer. They haven't a lot faster than I do, because they're able to manipulate the phone a lot faster than than I can. And so they get the information. But the fact is, it's there, which is so cool.
 
<strong>Shayne Halls ** 51:09
Yeah, there's no more telling those stories off. There was that game two years ago, where NC State scored 90 points against like, no, let's look it up. And states never scored nine points in any game anytime. You can't find stories in what you can't you can't exaggerate things. Yeah, it's there to fact check everyone.
 
</strong>Michael Hingson ** 51:29
Yeah, which is, which is okay. Again, that's dealing with arrogance. And not you don't want to beat people over the head with it when they're wrong. By the same token, you can still say now, let's really go back and look at that. And you know, what really happened, which is so fun.
 
<strong>Shayne Halls ** 51:47
So finally, just sit back and let people tell their stories, you know, you know what, go ahead, but you're not hurt nobody tell your story. Tell your story.
 
</strong>Michael Hingson ** 51:55
Tell your story, your story. So I know that for me, using iPhones, and so on and doing so much. It's still slower than other people. But I believe the AI is going to enhance my experience at doing a lot of the things that I want to do on an iPhone or whatever. Well, what do you what do you see as ways that AI is going to help persons with disabilities
 
<strong>Shayne Halls ** 52:21
think that the AI levels the playing field, right AI, is now able to take away many of the advantages that persons may have had in the past and much easier now. AIS can be your ears, if you are deaf, they ask can be your eyes, if you are blind eye takes away the need to be in the office for those who may be you know, movement disabled, where they can't get to a location every day, you know, you now have remote jobs where you can log in remotely. So using AI in various aspects is allowing more inclusion into the workforce, right. So even when a person may not be able to go to an outing, because of a disability, movement disability, they can use AI, they can use, you know software like zoom or software in which they can log in and interact and still be a part of the team still can feel that level of belonging as if they're there. With AI, being as accessible as it is, it is now in a place to where no one has to feel like they are at a severe disadvantage in trying to participate or be a part of everyone else because of their disability.
 
</strong>Michael Hingson ** 54:00
I would like to see AI and technology in general progress, to allow me to be able to interact and look up information as fast as you can on your iPhone. And that doesn't exist yet. And that's a whole interface issue. The the ideal way to do it is if my brain could talk directly to the phone. Because you can type a whole lot faster by virtue of the fact that even with the gestures that Apple and the Android folks have put into the phone to allow me to interact with it, it's still going to be slower. And it's a little bit more. I don't want to say obtrusive, but it is a little bit more visible to the world. Because when I'm talking with people, they're looking stuff up on their phone while we're talking and that's a little bit harder for me to do it would be fun to be able to have that level of interface access. And I am sure it's coming.
 
<strong>Shayne Halls ** 54:57
I think that that level of interface that Since is not as big and as far as way as we think it, I think we're just like right around the corner. It's weird when you hear stories about people testing our brain implants. Yeah. And so while that sounds scary, until you know that in the past people had brain implants that helped them here now, right like, like, you know, these things are vastly open and very close, we're on the precipice of really having full AI interactions to where even when you've seen stuff, you've seen companies advertise or preview, persons with movement disabilities, getting AI limbs, and the limbs are reading the nerves from the brain and are able to reflect the movement that the brain is triggering, right? Like these things are happening like these, like this. We're like, we're like right there. And it's very cool. And so I think that it's not going to be very much longer, weird disabilities are more of a momentary discomfort rather than a lifetime. sentence, right? Because we've seen so many ocular transplants are happening now, where people who are blind into our lives are being given the ability to see, again, question somebody offered that to you, Mike, would you take it?
 
</strong>Michael Hingson ** 56:46
To actually gain eyesight? It'd be an adventure, I have to think about it, it isn't. It isn't the most crucial thing in my world. And people who can see, well, how could you not? Well, you know, how, and why should I? That's not the issue. The issue is, will it really enhance my life, if I could truly get that back? It's an adventure. And I would probably do it as an adventure, but not as a desperate need, that overwhelms everything. And I think that's the real issue. You know, with with the whole issue of AI, we will continue to see growth. Ray Kurzweil says it's going to be what 920 45, when computers and brains, basically are connected. And so we'll have direct access to all this computer stuff. And we'll see whether that happens in 22 years or not. He believes it will. That's the singularity, and I think time will tell. But we still have a ways to go to get to the point where we've developed that interface. One of the things about sighted people is, you all have spent a lot of time developing technology to help you. Thomas Edison invented the electric light bulb, which really covers up your disability if not being able to see in the dark. And since 1879, people have spent a lot of time developing lighting technologies, and stable lighting technologies that make it possible for you to pretty much cover up the disability, of not being able to see in the dark until there's some major power failure, and then you nowadays can run off and try to find your phone and activate a flashlight or whatever. But it still doesn't mean that the disability isn't there. And we haven't progressed to the point of making that level of technological enhancement and advancement available to persons with disabilities, the priority is going to have to be to change that to truly create inclusion. And I think it will at some point, but it's it's still a ways off because it's still not really the priority. But the other side of it is a lot of the technology that would help us and enhance our lives, could also be something that would help other people as well. You know, I'm still amazed that while Apple built voice over the screen reader into the iPhone, that Apple isn't doing more to promote it in things like driving cars. If you get a Tesla, you still have to look at the screen to do so much stuff. Now. Of course, Elon Musk would say yeah, but with the with the ability of the Tesla to cruise down the road and yes, you have to be behind the wheel and so on but you can afford that time to look away. Why should you have to? Why not be able to just consistently stay off of her stay on looking at the road and looking what's going on around you and let a voice and vocal technologies help you more enhance your world. We haven't gotten to the point where we totally deal with that yet.
 
<strong>Shayne Halls ** 59:57
Yeah, I think that is a With a non disabled problem of being able to understand how to use technology, we have to enhance the lives of those who are disabled. Think Like, people tend to pay attention to words relevant to their life, and it takes special people to think about how other people's lives are being impacted. That has nothing to do with them at all. That's the more special people there are in the world, the better we all will be. I think that's definitely a thing where persons with disabilities are going to have to be the ones to make sure that they are not overlooked. And those of persons without disabilities have to be allies to go through our and use our voices to make sure that everyone's getting the equal amount of attention for the things that they need to enhance their lives.
 
</strong>Michael Hingson ** 1:01:07
Yeah. So what exactly does manifested dreams do?
 
<strong>Shayne Halls ** 1:01:13
What I was necessary to help you manifest your dreams, right. So if a company wants to be more inclusive, we can come in there and we perform cultural evaluations, we can help you put together various sort of cultural groups, employee resource groups, we can also sit down with persons who are on a on a one on one basis and help them understand their career and what they're doing and how to use AI to help their career growth.
 
</strong>Michael Hingson ** 1:01:41
How does AI factor into that?
 
<strong>Shayne Halls ** 1:01:45
AI can be used to make an admin assistant be super proficient her job. And then she can also then use the other time to volunteer for other program projects is going on at work, and be proficient at that too, by using integrating AI into the tasks that she's given. So he or she can grow and excel, and be better the organization, I can help a leader understand where the gaps are within the company who's not really promoting people properly, who has bias in their hiring. AI can be used for someone who is looking to grow as a writer, you can use AI to, to literally, you know, proofread your stuff. If you're a writing user, certainly I program live and proofread. Let it give you suggestions on how to change the tone. AIS AI can be used in many different capacities for whatever your aspect of work life is.
 
</strong>Michael Hingson ** 1:02:38
And so what I am assuming manifests and dreams does is it comes in and you teach people how to use these tools, and you get them hopefully comfortable using the tools but you teach them how to use the tools and incorporate them into their processes to make the whole company much more effective and efficient. I'm presuming that that's essentially what you do. Right?
 
<strong>Shayne Halls ** 1:03:02
On. Yeah, but that's exactly what I did. Well,
 
</strong>Michael Hingson ** 1:03:05
I'm with you. And I think it's it's cool that that you're doing that it's a great service. If people want to reach out to you and learn more about it and learn more about you and so on. How do they do that?
 
<strong>Shayne Halls ** 1:03:16
You can reach me on med so email address would be my name Shayne. So Shayne  D H S H A Y N E D H. At manifesting dreams that org. I'm on Twitter at MNIFSTD dream to manifest your dreams on Twitter. I G manifested dream manifested underscore dreams and see we're everywhere. So please reach out. Let us come in let us help you unless you know show you how to really take things to the next level.
 
</strong>Michael Hingson ** 1:03:52
Well, that is cool. And I think you can help a lot of people realize that this whole concept of artificial intelligence and all the things that we're seeing being developed today can really be an enhancement if we allow that to happen, which is what it's really should be about. Right?
 
<strong>Shayne Halls ** 1:04:13
Exactly. Don't be scared of it. Embrace it.
 
</strong>Michael Hingson ** 1:04:16
Yeah. Well, thanks again for being here. And I want to thank you for listening to us today. This has been a fun discussion. I'd love to hear your thoughts. Please give us a five star rating wherever you're listening to our podcast, unstoppable mindset. Love it if you would do that. If you'd like to reach out and comment, I would appreciate that you can reach me at Michaelhi m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And as I said, go off to <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> and learn about the products and learn how to maybe make your internet website more usable and inclusive. If you want to We'll explore more podcast episodes. Do that wherever you're listening to us or go to www dot Michaelhingson m i  c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And check out all the podcasts. Of course, again, as you're listening, we certainly would appreciate a five star rating wherever you're listening to us. And Shane, both for you and for all of you listening out there if you have any thoughts of anyone else who ought to be a guest on unstoppable mindset. Love to hear that. Please reach out to me, please make introductions. We're always looking for more people to come on and have some more stimulating conversations. So again, Shayne, for you. Thanks very much. We really appreciate you being here. This has been great, hasn't it?
 
<strong>Shayne Halls ** 1:05:44
It has. It's been wonderful. I appreciate the experience and I look forward to talking to you again my friend.
 
</strong>Michael Hingson ** 1:05:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable AI Visionary with Shayne Halls</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c92bcf76-e24a-47b6-9db8-0e687632fea4.mp3?source=rss&amp;ext=asset.mp3" length="43320566" type="audio/mpeg" />
<itunes:episode>165</itunes:episode>
</item>
<item><title>Episode 164 – Unstoppable Spirit with Kevin Lowe</title>
<guid isPermaLink="false">https://pinecast.com/guid/eb71d7b9-5287-45f6-80d4-f3464e60093d</guid>
<pubDate>Fri, 22 Sep 2023 11:00:10 -0000</pubDate>

<itunes:duration>01:04:42</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/361d76ba-a2be-4496-9028-423edaa7c66c/UM164-Kevin_Lowe-Coverart.jpg" />
<description><![CDATA[<p>From time to time, in addition to having stimulating conversations here on Unstoppable Mindset, I am asked to appear on podcasts created by others. One such podcast, Grit, Grace, and Inspiration is based out of Florida and has as its host, Kevin Lowe. I knew little about Kevin’s story until he and I talked on his podcast. I knew I had to invite him to be a guest here. He graciously accepted.
 
Kevin is in his 30s. At the age of 17, he was diagnosed with a life-threatening brain tumor. When the tumor was removed Kevin lost his eyesight.
 
What makes Kevin’s story somewhat unique and certainly inspiring is that he chose not to give up, but to live. He will tell us about his challenges, not only related to blindness but also from other issues, and how he overcame everything.
 
Kevin is as unstoppable as anyone can be. He lives, thrives, and grows as you will see. I hope you enjoy our episode.
 
 
<strong>About the Guest:</strong>
 
In his 30s, Kevin Lowe has become a shining example of strength, resilience, and optimism. Despite losing his sight after a life-saving brain tumor surgery in 2003 at just 17 years of age, Kevin has blossomed into a Life &amp; Business Coach and the engaging host of the popular podcast, Grit, Grace, &amp; Inspiration.
His passion for positivity, growth, and connection has touched countless lives, leaving a profound impact on all who encounter him.
Embracing his new reality, Kevin found solace in his faith and the love of his family. Their unwavering support and his strong belief in the goodness of people have helped him navigate life's challenges with grace. Today, Kevin is a beacon of hope and encouragement, always acknowledging the role his faith and family have played in his journey.
As a coach, Kevin's unique perspective helps him to empower his clients to overcome their own challenges and achieve their fullest potential. With a knack for forging deep connections and fostering transformative growth, he has made a lasting impression in the personal development world.
Grit, Grace, &amp; Inspiration, Kevin's podcast, is a treasure trove of motivation and personal growth. Through captivating interviews and heartfelt discussions, he shares valuable insights on resilience, perseverance, and embracing the beauty of life's challenges.
Kevin's dedication to making a positive impact and uplifting others in the face of adversity truly embodies the spirit of a true leader. With his inspiring story and contagious optimism, Kevin Lowe is redefining what it means to live a life well lived – one where leaving an impact and making a difference matters more than anything else.
 
<strong>Ways to connect with Kevin:</strong>
Website:
<a href="https://gritgraceinspiration.com/" rel="nofollow">https://GritGraceInspiration.com</a>
Apple Podcasts:
<a href="https://podcasts.apple.com/us/podcast/grit-grace-inspiration-keeping-a-positive-mindset/id1511704034" rel="nofollow">https://podcasts.apple.com/us/podcast/grit-grace-inspiration-keeping-a-positive-mindset/id1511704034</a>
Single Promo Link: (1 Page with links to my podcast on all platforms)
<a href="http://ListenAnywhere.today" rel="nofollow">http://ListenAnywhere.today</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi there, and we're glad that you decided to join us today on unstoppable mindset where inclusion, diversity and the unexpected meet and whatever else comes along. But that's probably in the unexpected part. I want to really thank you for being here. Really glad that you're with us. And hoping that you're having a good day, our guest today. My colleague in crime and conversation today is Kevin Lowe. And I was on a podcast that Kevin did. And I told him that the cost for me being on his podcast was that he had to come on unstoppable mindset. And he bought into that so we suckered him. So you know, what more can you ask for Kevin? Welcome. How are you?
 
<strong>Kevin Lowe ** 02:02
I am glad to be here, man. I'm glad to be here. And then to be honest, for a minute, I thought, oh, my gosh, I have to cancel this interview right away. But then now I guess I can afford the cost of having to be on your show as well.
 
</strong>Michael Hingson ** 02:16
You'll suffer through it. Right. Exactly. Yeah. Well, we're we're really glad that you're here. And it's always fun. And I understand that where you are down in Florida. You're having typical summer Florida sunshine. Yeah, yeah. California sunshine, right.
 
<strong>Kevin Lowe ** 02:33
Yeah, sunshine with a mix of thunderstorms. So yes, it never
 
</strong>Michael Hingson ** 02:38
rains in Southern California. But here we are. Well, let's start with the way I love to start. Tell us a little bit about you growing up what life was like and just all about Kevin, and we'll go from there.
 
<strong>Kevin Lowe ** 02:54
Yeah. So you know, I really have a really blessed childhood. Honestly. You know, I grew up I was born and raised here in Ormond Beach, Florida. Which for those who are a little bit more familiar with Daytona Beach, Florida, which is about an hour east of Orlando grew up right here in this little beachside town and had a great childhood grew up riding dirt bikes, and four wheelers hunting and fishing and, and all the things you know, my biggest loves was was riding dirt bikes. And literally on my fourth birthday, I got my first dirt bike and it was so little that it even have training wheels on it. And my my my parents and stuff, they would get a kick out of it, because I'd be riding around the yard and the training wheel would hit a pile and I topple over.
 
</strong>Michael Hingson ** 03:50
And button to the ends. Of course, yeah.
 
<strong>Kevin Lowe ** 03:54
Well, what Well, of course, you know, but, you know, it was it was really good. And that really, you know, the dirt bike, I don't think they had any clue what that birthday present would do. But really that would become my life for my childhood was was riding dirt bikes. It was something I did with my dad. And so we would go camping in the woods for a week at a time doing nothing but writing every single day. And and coming up in my teenage years when I turned 16 Of course the the love for dirt bikes turned to the love of the idea of getting a track you know, when I turned 16 And and I had that I did indeed I got a it was a Ford. What was it was a 96 Ford F 154 by four so was was lifted with big mud tires. And it was it was literally a 16 year old boy's dream truck and you know fuel economy out the window You know, practicality, not a bit of it. It was just big, loud and could go in the mud and, you know, have some fun.
 
</strong>Michael Hingson ** 05:10
And the other side of that, of course, is though, with a truck like that, and being in high school didn't impress the girls.
 
<strong>Kevin Lowe ** 05:17
Well, well, of course it impresses. Yeah. Why, of course it especially when, when you'd give anybody a ride in the tract, of course, they would get scared to death. Because when you chuck that high, as you're making turns, they think you're gonna topple over. And you know, and so, it gives that gives everybody a whole lot of fun, you know, but, so that was life, you know, was was great. Now, I did have, you know, some different issues, I would, I started to call them health issues, but we didn't even really know that they were, quote, unquote, health issues. It was just problems I had had like headaches, I always had headaches, literally, from the time I was a toddler, and they were horrible migraine headaches. around kindergarten, I think it was I failed the eye test at school. And so I had to get glasses. And so I started wearing glasses and had the headaches and, and going up through those like middle school years and stuff, my mom would always tell my pediatrician, you know, you don't understand he drinks more than any human you'll ever see. You know, I mean, I can remember my grandmother, my Nana, she'd picked me up from school, I'd come home, and I would down an entire picture of tea, you know, and then go on to you know, glasses of water could never drink enough. And all of these were signs of something that we had no idea about. And coming up in my junior year of high school. So So now I've been driving for a year I work at Publix as a bag, boy, you know, things are going good. But here I am 17 years old, turned 17, about two months after the start of school. And yeah, I'm still this little kid, I hadn't started growing. I'm only five foot three, still having these headaches. And finally my mom and my grandmother had enough and they're like, listen, something has to be done. And so they got me switched to a new doctor. And that new doctor, he was just another family doctor, but he took one look at me will look at my chart and was like there's something not right. And so that would kind of put forth this kind of just whirlwind of an adventure we would embark on. And that was discovering that I had a brain tumor. And my mom got the call from from the endocrinologist on a Friday evening to tell her that the results of the MRI came in, and that it was worse than he ever expected that it was indeed a brain tumor. It was a cranial Ferengi Oma. So thankfully, it was non cancerous. But literally, they said that I had six months to live if this tumor was not removed. And so it had completely encased my pituitary gland, which your pituitary controls all of your body's hormones. That's why it wasn't growing. You know, that's why I wasn't going through puberty, all of those things. It was also in the crosshairs of my optic nerve, and had begun pressing against my carotid artery. And so it was horrible news, it was devastating. But we were assured by the leading pediatric neurosurgeon in the country, we were assured by him that it's no problem. He's like, we're gonna go in, we're going to remove the tumor, you'll be back to school in about three to four weeks, and you'll continue on with life. And, you know, I often joke and say that at that time, the most upsetting part of it was that he told me I would not be able to ride my four wheeler for six months. And so, you know, but life continued, you know, life was going to continue and I had fun with it. I named my tumor Bob Bob the tumor. And so we had a going away Bob party with me and my whole family.
 
</strong>Michael Hingson ** 09:35
And did you have siblings?
 
<strong>Kevin Lowe ** 09:38
I did a sister. Okay. Yeah, I have a sister My sister is five years older than me. And so yeah, so I mean it was was really set up to be okay and then you know, I'm, I'm back in high school telling all my buddies you know, haha, see you later suckers. Enjoy trigonometry. I'm out of here, you know, and we go in The surgery was October 28 2003 was surgery day. And I tell people that on that day my, my life stopped. And a new life began. Um, nothing went right from that point forward. I had the surgery, they, the doctor came out, told my family that everything, you know, went great that the surgery was a success. And that it was I mean, the tumor was removed, it saved my life. But I believe it was maybe the second day or third day after surgery. I'm still in intensive care unit. You know, I have no memory of any time after being wheeled into the operating room. My memory doesn't pick up until months later. So all I know about this time is the stories that have been told by my family and, and my mom is the one who always tells the story that she was in the room at this particular moment. And the doctor, the neurosurgeon had made his rounds. And he's in the room with my mom. And he was was talking to me, and apparently I was very combative. And apparently I had one of those pulse ox machines on my toe. Well, apparently I kept ripping the thing off. So the doctor, he was pointing to the pulse ox machine, and apparently it had a baby a little blinking red light on it. And he said to me, he's like, Kevin, do you see this light? You don't touch this? Do you see the light? Well, my mom said that I said, No, I don't see anything. At that moment, he looked at my mom, my mom was at him. And he walked over and he flipped on the light switch. And he started flipping it on and off on orphans like Kevin, do you see the light? And I said, No, no, it's just black. It's just black. And it was at that moment that they found out that I couldn't see. So I came out of that surgery to be left completely blind. So I have no light perception, no shapes or shadows, nothing of the sort. I also lost my ability to smell had short term memory loss for oh gosh, at least a good like six months after surgery. And literally just began this this whole new life. And, you know, for a long, long time, you know, I thought it was really the blindness that was my greatest disability. Well, I came to realize over the years that it's really more than the blindness, it's the effects that the tumor had on my my endocrine system or with my pituitary gland. Being now paying hypo pit where I have to take all these medications to try to replace and do what the body's supposed to do naturally, which is always a very poor alternative. And, you know, it leaves me kind of struggling a lot of times, but I learned to to continue, you learn to adapt, you keep moving forward. And even though things were hard, I kept pushing forward. And I never went back to school, the rest of that junior year. Instead, I would have my mom would drop me off at my, my Nana's house in the morning, she would go on to work. And I had a group of teachers who would come it was part of a program called hospital homebound. And I had Mrs. Scott who taught me my school subjects. I had Mrs. David who taught me how to read Braille and how to use a talking computer. And then I had Mrs. Toth who taught me how to start getting around with a cane. And those three women were literally like three angels who entered our lives. And they were amazing. And they were so good with me now. Luckily, I was really good in school, I was already pretty much set up to graduate. So that was made life easier. Especially because, you know, like I said I had short term memory loss. So, you know, here I would be learning about school subjects. They would leave and I'd say to my Nana, when is Muscat coming? Every round and I was like, wow, I can tell that that just really sank in real well what we just learned. But ultimately what happened is is through it all. I was able to make it back to school for the start of my senior year. And I just Just went back for one class a day, we had a block scheduling. So it was four classes a day instead of the normal six or seven. And so I went back for just one class a day. And the rest I did back at home with the same same teachers. Ultimately, I did what I had a goal to do. Now, I hated school, never liked it would rather be sick with the with the flu and get to stay home, they go to school, yet, for some reason, from the time I became blind, I kept telling everybody that I just want to be able to graduate with my class, I just want to be able to graduate with with my class. And I did it. I literally walked across the stage of my high school graduation. And I think that was a pivotal moment for me. I don't think that I, I know I didn't realize that at the time. And matter of fact, I didn't realize it till years and years later. I think how impactful that moment was, but for myself, my faith is a big part of my my story. And, and I believe in all of my heart that God was the one who put that desire to graduate on my heart. And that God wanted to show me that even in this new life, even though things are different, even though things may be difficult, you can still do great things.
 
</strong>Michael Hingson ** 16:31
I'll bet you got lots of cheers when you walked across that stage.
 
<strong>Kevin Lowe ** 16:35
I did. I did. It was pretty darn awesome.
 
</strong>Michael Hingson ** 16:39
Yeah, because you obviously went through a lot and people were aware of it and sensitive enough to it that when you walked across that stage, it must have been a wonderful thing.
 
<strong>Kevin Lowe ** 16:49
Yeah, yeah, it was it was. It was pretty cool. It was it was pretty cool. I must admit,
 
</strong>Michael Hingson ** 16:55
yeah. What kind of a grade point average did you have? Um, I
 
<strong>Kevin Lowe ** 16:59
can't remember what I graduated with. But I was always on a roll. I mean, I was always right up there. And like the, you know, 3.8 You know, your GPA. So? Yeah, well,
 
</strong>Michael Hingson ** 17:11
so you graduated. So? That must have been? What in like, 88
 
<strong>Kevin Lowe ** 17:18
Oh, goodness, no, that was not 85 2005
 
</strong>Michael Hingson ** 17:20
I miscalculated. Sorry about that. How old are you? That's right. You had a tumor surgery in 2000. Late 2003. So yeah, okay. Yeah. I was just listening to the story. All right. So you're an old fellow. So when 85 You graduated? And, obviously, well, what happened to the truck?
 
<strong>Kevin Lowe ** 17:48
So so my dad, my dad kept my truck for, for a while, I can't remember how long he kept it. And he, you know, it was so unexpected. No one ever expected this to happen. I mean, it wasn't even in the cards. And so, I mean, it took it took a toll on on not just me, but my whole family. And for a long time. I wasn't the only one who kept thinking that this was temporary, that there's going to be a doctor, there's going to be a surgery or procedure, a medicine, something somewhere in the world that's going to fix me that I'm gonna get my sight back. And my dad, he, he kept my truck for a while and, and he would drive it and pick me up in it. And he always told me that he was keeping it for me. And finally, the one day I, I told him, I said, Dad, I said, Listen, I said, if the day comes that I can see again, I want a brand new truck. I said, get rid of this thing, sell it, let somebody else get to enjoy it. And then, you know, I told him, I said, You don't gotta keep it from me. Because I told him I said, trust me, five, get the marillac miraculous recovery that I'm looking for. I'm going down to Ford and getting a brand new one. So there you go.
 
</strong>Michael Hingson ** 19:20
What did they decide actually happened that caused your blindness? So you had the surgery and they felt it was successful? I would think that they were a little bit surprised that you suddenly couldn't see or were they?
 
<strong>Kevin Lowe ** 19:35
So yes, um, so apparently, I guess my optic nerve had already begun to atrophy. And there's a consensus that what happened is when the tumor was removed, that it caused a trauma shock to the optic nerve. Another thing that is And I've been told about was that they feel as though the optic nerve had been tunneling blood through the tumor, it had basically become, you know, part of it. And so again, when that tumor was removed, it kind of cut off that blood supply, it caused trauma to the nerve, causing it, causing it to atrophy, causing it to die. As I said, my Oh, go ahead, go ahead. Um, you know, the biggest thing has always just been is I remember in all the, the after MRIs that I kept having, because when they took the tumor out, there had to be this one little piece left. And so I kept having MRIs afterwards to be sure that that wasn't growing back. And it didn't, it continued to die off. And, and I can remember in every office visit, I go into the, the pediatric endocrinology or the pediatric neurosurgeons office, and if I can remember that man, he always just said he, he would sit there, and he would literally cry with being my mom, this man who's just at the top of the top in terms of the medical system, this leading, leading pediatric neurosurgeon to the country. And yet he would sit there and cry, and he would say, everything is there, everything is intact. I see from the results, there's no reason why you shouldn't be able to see. And I always told him, it was a God's plan. I don't know why either. But I came to realize that, for whatever reason, it was a God's plan. And that's, that's what I truly believe.
 
</strong>Michael Hingson ** 21:52
So you graduated high school, which clearly was also part of God's plan. And then what did you do?
 
<strong>Kevin Lowe ** 22:01
So the years after graduating, where a lot of just honestly learning to kind of live again, you know, I tell people that, you know, I was, in an essence, almost, I felt like I was brought back down to a child, you know, here I was, you know, a quote unquote, child when it happened, but I had independence, you know, I had my own car could come and go as I wanted to do what I wanted, I was independent. And, you know, I lost that. And, again, just the health issues that I was dealing with, with, with the surgery and everything, it was a lot. And so a lot of those years after were spent at my Nana's house, like I said, my mom, you know, my dad, they'd be working and, and I would stay at Nana's. And while they are, though, I did some classes, thank goodness, where I live, right near Daytona Beach, is we have a huge blind center there, have a division of Blind Services Center for the visually impaired, have, I believe the world's largest braille book library, all these resources that before this happened, never even knew existed. And so I was so fortunate that I mean, it was so easy for me to go in and take classes and get help. And so, so I started doing some different classes, learning more about technology, doing stuff, I would end up going to our local community college. And that, that was short lived. As I said, I wasn't a fan of school to begin with now make it a little bit more difficult. And have me trying to line up aims to be in class with me, as notetakers was a total just train wreck. The aides wouldn't show up, or if they didn't show up. They were talking in class and doing everything other than than actually helping me. And so, you know, I would end up having to literally do classes with, with my family members. I mean, thank goodness, I had a cousin my same age who was in college, so I made sure to sign up for some of the same classes she was in, so that she could be my aide. And it was just, it was crazy. And finally, I just I'd had enough and so I'm like, Okay, I don't leave this is the route for me. And, and, and so I can't remember what really much happened like after that, but I just kept trying to live and not really sure what I was going to do. Like I said, I mean, it was such a blow because everything that I had ever thought that I might have wanted to do as a career with my life was was now out no more. Every, every just bit of me was just torn down. As I tell people that the only two things that I had, were were my faith and my family. And literally everything else I felt like was taken from me for a long time. And then finally, one day, I got asked to take part in a job readiness program that was offered through the local center for the visually impaired. And it was said that at the end of this job readiness program, they would set you up with an internship at you know, whatever business that you know, maybe interested you. So I'm like, Okay, I was a little apprehensive, but what I had signed up to do it, what the heck, yeah, exactly what the heck, let's give it a shot. So I was in there. To be quite honest, the job readiness program was a little silly. I felt like some of the stuff was a little Elementary. But I had a good time, because I made friend with two old guy who were in there. One of them, which was a guy from Puerto Rico, I think is where he originally was from, was living here in Florida as a plumber. So we talked all about, you know, handyman stuff. And another guy was in there was like a former gangster out of New York. And he was a total character. And so the three of us would just kind of sit in the classroom and have a good time together. And at the end of it, though, and this job readiness program, I had the opportunity to get an internship at a job. And so sitting down with them, you know, trying to figure out what my interests were, I had an interest in travel, and radio. And so traveling was something that I did all growing up into love to travel. And I realized that even after becoming blind, that I still love to travel, maybe even more so because, you know, no longer can I just watch the TV and see the sights. Now I actually have to go places and experience though. And so, lo and behold, they set me up with an internship at a local travel agency, and an internship at a local am a radio station. And in so I began those internships and oh, my gosh, I love them both. Both at the travel agency, I got to literally gotten to start working, helping the owners of this company, you know, we were booking cruises and working with, with, you know, all their clients, which they specialized in seniors, they had their, what was it called sensational senior socials. So, so it's all these old people coming in, and they were so sweet. And, and so I was doing that. But at the same time, I'm working at the am radio station. So I would have to be there from 6am to 9am. I worked on the morning drive, and they didn't really, they didn't really know what to do with me. Because at first they put me in a little side booth and, and I'm on my computer, and I'm supposed to find like local news stories for us to talk about, well, soon enough, they realized, let's just bring Kevin in the studio. So I literally sat in the studio on the morning drive with the host of the show, the guy Dave who worked the controls, and then a co host. And literally, I got to be part of the show. And so, you know, they'd be talking about mostly political issues and stuff and and I always had an opinion on something and and I can remember the the host he would he'd see me over the corner kind of chuckle and laugh at and you Kevin you got some input on this and you know, I'm so I pipe in and be on the radio show. And I loved it. Absolutely loved it. And so though react Yeah, it was great. It was great. But into the internship are both places. They went nowhere.
 
</strong>Michael Hingson ** 29:11
They went nowhere. Nowhere before we go on how was your your Braille so you did learn braille and so on. How How did you end do you do it Braille because you know, you didn't learn it as a very young child.
 
<strong>Kevin Lowe ** 29:24
So I learned braille really quick, really fast. My my teacher even told me that I learned braille faster than anyone she had ever had. And so I did really good with Braille. But then, of course, if you don't use it, you lose it. And so welcome technology, good or bad. I stopped using braille. And I mean, today I know my grade one Braille but the contracted form, you know, headache, so
 
</strong>Michael Hingson ** 29:56
yes,
 
<strong>Kevin Lowe ** 29:57
yeah, of course.
 
</strong>Michael Hingson ** 29:59
But you did travel? Um, well, you you were able to get around and and how did you get like to the travel agency into the radio station every day?
 
<strong>Kevin Lowe ** 30:07
Yeah, those were primarily I did primarily, you know, a family member. Generally, it was one of my grandparents, either my grandfather, the radio station was right near his work. So he would drop me off in the morning. And then my grandma would pick me up, or I would also use transport, like service like, I don't know, we didn't even have like, Uber and stuff back then. But we had some different transport. Yeah, yeah. But so those internships ended in. I'm back at square one. I'm like, What the heck do I do. And so I come to find out about this idea of starting a home based travel agency. And so that's what I did. So January of 2013, I opened my own home based business, it was called better days travel. And I grew and operated my own home based travel agency. And I did that up until 2020. And I loved it. Now, I won't say that I felt like it was probably what I was, you know, maybe say, quote unquote, meant to do. But I didn't know what else I was supposed to do. And I knew that I enjoyed it. And I enjoyed getting to, for one thing, get to grow a business. You know, I grew up with, with my parents, both being entrepreneurs owning their own businesses. And so to have this opportunity to get to be an owner of my own business as well, operating right out of my home was amazing for me, what kind of businesses did they have. So my, my dad, he had when I was was really young, he had a big massive construction company with all kinds of employees and stuff, he then downsized had a bearing shops, and so the ball bearings, bolt saw that the hoses and, and you know, all kinds of different stuff like that. And then he ended up switching over to just operating himself with a bulldozer, so he's a heavy equipment operator. Then my mom, my mom is had had the whole time as a, as I was a teenager, she had her own property management company. And so, so I grew up with him, you know, he said with having their own businesses, and so getting to start my own business was was really something that was amazing for me, and I got to build this brand, build this company. And like I said, I saw I really did really well with that rockin and rollin up until 2020. And, you know, of course, you know, the story hasn't 2020 was going to be my best year on record. And then, of course, March of 2020 came, and everything fell apart.
 
</strong>Michael Hingson ** 33:06
So I'm curious as a travel agent, not so my wife was a travel agent for a number of years. She was a travel agent when we got married. So while you are a travel agent, and I don't know whether it happened as an intern, but certainly once you built your own home business, were you ever able to go on any fam trips and go to look at places?
 
<strong>Kevin Lowe ** 33:26
Yes, yes, I did. I did. Yes. Probably one of the most impactful trips that I've ever been on was was one of these trips that you're talking about, that was with another guy who I had been working with in the in the travel industry, and he invited me to go with him on a fam trip to Jamaica. And so it was my first time traveling out of the country. I had been on cruises before, but this was my first time like actually flying somewhere out of the country. And it was my first time traveling without a family member with me. And so, you know, but I I you know, had a really great relationship with this with this guy. And so I jumped on the opportunity. And so we went to Jamaica, and oh my gosh, we got to tour the whole island. We went to all the different resorts. The resort we stayed It was absolutely incredible. Which one Had we stayed at? We were at. Oh, my goodness. What is the name of Moon Moon Palace? Yeah, yeah, it was a Yeah, what is it? Yeah, Moon Moon Grand Palace, something like that. So I know that they have a they have a same kind of property over in Mexico. And I think that's called like moon and I think the one in Jamaica has maybe called a moon grant or something.
 
</strong>Michael Hingson ** 34:51
My my wife took a fam trip to hedonism, which is I think, in Jamaica was yeah, some sandals invited me along. But we did go on some some fam trips together she let me come on. Yeah, a few of them, which was really great. And then we we did do cruising. Yeah had some opera she actually went to cruise because she had booked a number of cruises on what was at that time sit Mar, which became part of princess but she had some limited options because being in a wheelchair the early days of well, and I wouldn't say early days of cruising, but back in the 80s, and so on. There weren't a lot of accessibility options on ships. And that did change over time. But you know, we did go even on a ship that was inaccessible, the fare sky was a Sigmar ship. And there were like six inch sills, you had to go over to get into the cabins and so on. But again, since I was with her, then I could wheel her over those. And then the next ship we we were on was, I think called the Fair sea. And that one actually had an accessible room. And so that was one of the reasons we got to be on that ship. And to do the fam trip on that, because it was totally accessible. It was great. Yeah,
 
<strong>Kevin Lowe ** 36:12
yeah, absolutely. And I tell you, I mean, cruising, I fell in love with cruising, you know, with my family, and then, but it's just traveling in general. Experiencing just the world, the people, that's what made me fall in love with Jamaica, was the people. And I'm the person who, who I remember the day on that trip to Jamaica, where we were touring, all these different resorts we are out, like, all day long, well, well, there was a couple of them that I really didn't have any interest in, you know, for one reason or another. And so, I had made friends with our driver that day. And so I, you know, told a couple of times, I'm like, Hey, I'm just gonna sit in here, you know, and me and him, and we would talk and I learned all about, you know, their culture and how they pressure cook, go, and, you know, all this stuff. And, and, you know, that's what did when, when I would book travel is that is I tried to get through to my clients was booking travel to experience a destination and not just going to see it. You know, and so yeah, that was
 
</strong>Michael Hingson ** 37:22
why I asked the question about taking a fam trip, because yes, that way, you really had the experience.
 
<strong>Kevin Lowe ** 37:28
Exactly, absolutely.
 
</strong>Michael Hingson ** 37:31
So 2020 came, March of 2020 came, and those little things from wherever they came from, came along and invaded all of our world. Yes, so what? So what happened to you, then what, what did you do? Because that clearly had an impact on you? And what you were doing?
 
<strong>Kevin Lowe ** 37:55
Yes, yes,
 
</strong>Michael Hingson ** 37:56
unless you can sell a lot of virtual travel. But
 
<strong>Kevin Lowe ** 38:00
exactly, well, well, it didn't need so. So as I had said, that was gonna be my best year on record. And yet, inside of one week, everything disappeared. All the bookings cancelled. And it was at that point, you know, we're all now in lockdown, were in quarantine. And I didn't know what I was going to do. You know, of course, none of us did. We didn't know how long it was going to last we thought it was temporary. And so you know, luckily, I had built you know, this amazing, you know, community in the travel industry. And, and so we're just all trying to rally each other together. Well, finally, I decided, You know what, it's, you know, what, this is the perfect opportunity for me to finally start that YouTube channel I've been thinking about. And so I get my sister together, and Mike. And so start going on Amazon and start ordering equipment to start, you know, being able to film YouTube videos. Well, finally, the one day it kind of hits me as I'm starting to order stuff, I'm starting to get stuff in the mail. Is it just kind of had that that light bulb moment was, Kevin, if Tiffany is not here to help you. You can't do this on your own. You're not going to be good filming yourself walking around doing whatever. And so I kind of had that moment like, Oh, crap, what am I going to do? And, and my YouTube, you know, stardom, you know, is just dashed. And so I'm telling my sister about it. And she says, you know, why don't you do a podcast and I'm like, What is a podcast? So she tells me and I'm like, Tiffany, that sounds like a really lame alternative to a YouTube channel.
 
</strong>Michael Hingson ** 39:47
You know, little did I
 
<strong>Kevin Lowe ** 39:49
know, I start listening to podcasts. And it didn't take long for me to realize, Kevin, you just found your space the world of Audio, where everybody who listens to podcasts gets to be blind. So now I will see the podcast about how to start a podcast. And so low Behold, May of 2020, I launched a podcast. And I called, it was called the lowdown on life and travel. Because at the time, I still thought that I was going to be a travel agent. And so the podcast was going to talk about me, as a blind travel agent, it also just focusing on travel, keeping the dream alive for people is what my intention was. And so I kept running with that. And I'm starting to release episodes. And you know, I mean, if you go back and you listen to any of your beginning ones, now, you cringe like nobody's business, and you think to yourself, how did I ever think that was any good? Yeah, at the time you thought, Man, this is this is how to really good? Well, I kept getting really good feedback. And as I was going along, I kept getting really great feedback, especially the interviews I was doing. And so 2020 is marching along. And we're coming into, I guess, probably like the fall of 2020. And I'm starting to get people inquiring about travel again. And I didn't know what this podcasting journey was going to do, where it was going to leave. But all I knew was at this moment, I didn't want to book another trip, to then have to cancel it. And so I found myself kind of turning people away. And then I realized, you know what, I have to have to do something different. I don't want to do travel. And so the podcast, I kept having these interviews with people, and I was having these really in depth interviews. And I think by this point, I had rebranded the podcast for the first time. So it went from the lowdown on life and travel to the lowdown with Kevin Allah. And I was focusing on just, you know, inspiring stories and, and, you know, personal growth, development, stuff like that. And so, I'm having these interviews with people. And I keep having people tell me, at the end of our interview, that I asked them questions that no one ever asked them, or that I see part to their story that no one else ever sees before, or all these different little things like that I even had one lady told me, she said, the only person who's ever fit those two pieces together before, you know, was my psychiatrist. And I kept having people talk to me about, you know, you should really think about being your coach. Well, again, kind of like podcasting. I had no idea what coaching even once, and only coaching, I never heard of what's the PE coach. And so I started kind of learning about that. And times marching on, we're now obviously, on moving down the months. And I don't even know what year it was, I guess, now 2021, I started exploring some different options, didn't really know the coaching thing, was doing some different little work with the computer and didn't really sure what was happening. And then then things finally kind of came together. And I finally realized what I loved. And it was being able to work with people talk with people, just like I do on the podcast. But now I actually really get to help them, not just interview them. And so it led to me being a transformation coach, which is what I do today.
 
</strong>Michael Hingson ** 43:59
So tell me a little bit more about what it means to be a transformation coach.
 
<strong>Kevin Lowe ** 44:04
Yeah, so being transformation. Yeah, of course. So the biggest thing would be being a transformation coach is working with people who are kind of at that point in their life when when they want something more, they want to make a change, but they're scared to do it. They're maybe thinking about what lies on the other side of turning that page, starting a new chapter in life, and they're just haven't done it yet. And so I get to work with my clients. They're mostly women, who I work with. And, you know, as I say, I helped them to, to create, to embrace and ultimately step into their next best chapter of life, helping them to transform into this new life that they're wanting this new just stage of life. And that's that's what I do as a coach
 
</strong>Michael Hingson ** 45:02
And so have you have you seen some great successes at having done that love to learn, you know more about it and kind of hear some stories if you can about what, what you've been able to accomplish and so on with it.
 
<strong>Kevin Lowe ** 45:16
Yeah, absolutely. So, so I have had some really great experiences with clients, I developed a coaching program. So I don't just do like, say, one off sessions or whatever, because I did that at first. And then I realized that it really just doesn't serve the client to work with them one time, and then you know, them go on about life. So I do a three month coaching program, with each each client. And yeah, I've had some great success. As I said, most of my clients, if not, I think all of my clients so far have all been women, all women who are kind of later in life who are wanting to maybe explore a career change, that's most of them who they're in this season of life where they've, they've been through some stuff that has kind of opened their eyes, and where they just kind of want more out of life. And so helping them to realize that recognize it, and to see what needs to change in their life, for them to find that fulfillment. And a lot of times that is a career change. Or sometimes it doesn't have to be, it's just adding something to their life, that fulfills them, they have their work that you know, brings in the money and that they enjoy. But now adding on maybe it's a hobby, or maybe it's starting a you know, organization or taking up a craft making a side business. Something though that draws on their own experience. And you know, and that's, that's the biggest thing is helping them to really find fulfillment in this kind of new chapter of life that they're creating.
 
</strong>Michael Hingson ** 47:03
And one of the beauties of doing what you do, I assume is that you can do it virtually they don't need to come to where you are. Exactly, which clearly has to help. So what what kind of, you know, you're a blind guy, which is great. And so I'll ask this sort of principle, but what kind of technology do you use? How is technology helping you to do your job better?
 
<strong>Kevin Lowe ** 47:30
Yeah, so I, I'm a JAWS user. So I have
 
</strong>Michael Hingson ** 47:34
people who don't know, JAWS is what's called a screen reader. It's a piece of software that verbalizes whatever comes across the screen,
 
<strong>Kevin Lowe ** 47:41
exactly. So I rely on Jaws, which is installed on on my just normal Lenovo laptop. And then and then between that, and my iPhone, you know, with VoiceOver, literally, I feel like you can take on the world with with those two, two combined, you know, and so I mean, literally, can run my full business right from between my phone and my computer, the entire podcast that I produce, which, you know, I mean, I have a habit that goes out twice a week, every week, is literally what used to be a walk in closet is now a full blown recording studio. And, and that's the technology I use, you know, it's funny, after I went blind, I remember getting all different kinds of equipment, stuff that we would order or stuff that we would get through, you know, Blind Services, all these different things. Well, now with like the iPhone, oh my gosh, like, I just have a couple of apps on my phone, and it can do all kinds of stuff. And it just It blows my mind. Technology, as it advances is really, really incredible how, how now literally, with one app on my phone, you know, I can tell what color my shirt is, or I can, you know, read a barcode off the, you know, cat of soup to see what kind of soup it is. I mean, it's really fascinating. And, you know, technology is one of those things that you know, I I was never a big fan of say technology, you know, growing up, which I mean, I think I was blessed to the fact that there really wasn't, quote unquote, technology when I grew up. But you know, I never saw myself as somebody who, who would be so into technology, but becoming blind in with the advancements of technology. It's literally kind of a lifeline where it makes such a world of difference. And I mean, you know, it's it's just really awesome.
 
</strong>Michael Hingson ** 49:43
Well, I love to talk with people about technology, you bring up a very interesting thing. And one of the things that we talk about a lot on this podcast and that I do with people in general is that we have such a wrong concept of the term disability because Disability should not anymore mean a lack of ability. Disability is a characteristic. And I think you would probably agree with me if we discuss sighted people that they have a disability to, namely, that their disability is light dependence, they gotta have like affection. Yes. And Thomas Edison invented the electric light bulb in 1879. That was, as the Americans with Disabilities Act would say, a reasonable accommodation to help light dependent people be able to see in the dark. And the reality is that there is so much technology around lighting and so on, that disability is mostly covered up, but it doesn't change the fact that it's there. And so, I try to help people put blindness in perspective, because we don't have that problem. And so we don't worry about that. We use other kinds of technologies. But the fact is, we all use technologies to mitigate the disabilities or carry some of the characteristics that we have. And so it's no different for you than anyone else. And I do love the fact. And I agree with you that the more you can simplify and not use too many things, the better it is, there are several blind people who I know will talk about going to school into college in the 80s, and well into the 90s and early 2000s. And we're Braille readers, but also use technologies for other things. And it was almost like you had to carry this, at least this big, huge rolling suitcase, to carry all the technology around with you. And now, of course, as you said, an iPhone with VoiceOver, which is the screen reader that Apple builds into it, unless you use an Android phone. And then there are a couple of options for that. But the fact is that the technology is going to get simpler, and there are things that we can do that we never thought that we could do before. But the reality is that technology is making that more possible to do. Yeah. And that's what we really want. So we we continue to grow with that. And we do what we have to do. So what is your podcast today?
 
<strong>Kevin Lowe ** 52:22
Yeah, so the podcast is called Grit, grace and inspiration. And basically, the whole point of the podcast is to be that place of of inspiration, of encouragement of empowerment, trying to remind people that you're not the only one who's going through stuff, that we're all going through stuff, and we can all get through it. And so I get to feature interviews with, with as I call them, the real the real superheroes of the world, the people who are overcoming life's challenges to keep living life. And I just find so much pleasure, so much joy and getting to share their stories with the world. And you know, and so so I do that. So, every week on Tuesday, I released an interview, and then every Thursday, I released a solo episode, in which, you know, it's just just be talking to just you. And both of those are related to a lot of just mindset stuff, or some different tactics to help somebody overcome some problems. Or it might be something that was kind of related to that week's interview, something that I wanted to expand on. So yeah, yeah, like so the podcast is called a grit, grace and inspiration. And I mean, I'm getting ready. At the time of this recording, I'm getting ready to release my 200th episode. So
 
</strong>Michael Hingson ** 53:55
that's pretty exciting. When did you start it?
 
<strong>Kevin Lowe ** 53:57
So this is the same podcast, I started back in May of 2020. So so it's been three years, and it was rebranded twice.
 
</strong>Michael Hingson ** 54:06
But it's 200. From back in 2020. Yes, yeah. Cool. Yeah. So do you do all your own behind the scenes work, like editing and all that sort of stuff with it?
 
<strong>Kevin Lowe ** 54:15
No, sir. No, I, I, when I started the podcast, the editing thing was, was something at first that I was trying to figure out, and I kept trying some different, you know, programs. And I'm like, This is so frustrating. I'm not going to do it. And so I went on to Fiverr Have you ever used Fiverr? I have. Okay, so I went on Fiverr. And I searched for, you know, podcast editor. I found podcast editor. And I still wish to work with her today. It's so so as I say that, you know, I record the podcast, and then she makes it sound good. So
 
</strong>Michael Hingson ** 54:55
we got to meet through a company called amplify you and Debbie who Is there their support person, and they also do podcasts work, so I actually work with them. But I started out when we began unstoppable mindset. They did the hosting, and so on. But I tried to edit the podcasts. And I use a digital audio workstation or editor called Reaper, which actually is very accessible. But as you would attest, it's time consuming. And I decided it really didn't make sense. And so using their services anyway, they did the editing and all that makes it a whole lot better. And so I don't have to worry about it. I do rely on using decent equipment for doing the recording. What kind of microphone do you use?
 
<strong>Kevin Lowe ** 55:47
Yeah, so I use a with the Rode RODE Procaster Oh, okay. Yeah. And then that goes into I have the interface of the Focusrite vo caster as my interface, which I mentioned it specifically because I can't remember what the what the interface I was using before it because this is an XLR microphone. So can't plug right into the computer. So I have the interface? Well, I have to say that the focus right vo caster is so amazing. Because it has tactile buttons on the device that are super easy to use nice tactile knobs. And then it's app that installs on your computer works with JAWS. And so I'm able to easily navigate through it and change the different settings. Be sure that my mic level was all set, which literally just means like, it's like hallelujah, it's accessible. And it works. And
 
</strong>Michael Hingson ** 56:46
it has gotten more accessible over this past year. They've done a lot of work to improve the interface, which is great.
 
<strong>Kevin Lowe ** 56:52
Yes, yeah. So yeah. And like you said, Man, I just I the podcasting thing yet, you know, I just fell in love with it. And I fell in love with it. For the simple fact that I'm like, if it wasn't for having a podcast, I never even would have known that all of these amazing people exist in the world. Yeah, you know, and I feel like I feel like in the world today, we're so inundated with, with drama with trauma with everything we hear is the doom and gloom. And to be quite honest, it's easy to feel like the world is falling apart, and there's no hope anymore. And so when you instead get to fill your day, by talking to people who are amazing, it just reminds you that there is hope in the world, that everybody is not out to get you that everybody's not killing one another, that there's some amazing people in this world. And you know, and I say, you know, the, when I knew that this was the right thing for me to do was what I kept finding myself being in different interviews. And I kept finding myself, just pray in thanking God for putting me in this position. That's what I knew. I'm like, Kevin, I don't know where this path is gonna lead. But you're on the right path. So keep following it.
 
</strong>Michael Hingson ** 58:14
So there are a lot of coaches in the world, what makes you different and a coach that people should relate to and use?
 
<strong>Kevin Lowe ** 58:23
Yeah, so you know, I think my biggest thing is the fact of, I just, I'm just a human, I'm just a friend. And that's the kind of people who I like to work with is the people who don't view me as a coach view me as the best friend who doesn't know you isn't judging you. It's just there for you, to help you to be your guide. And, you know, I mentioned that, you know, I work primarily with women. Well, you know, a lot of people asked me, Well, why is that? And they said, Well, I feel like I finally figured out what the purpose was of me growing up with a older sister and, and a single mom for a lot of the time and, and watching nothing but chick flicks and Ella men movies and hanging out with all of their girlfriends. Obviously, it was for something and I came to realize it's because it may be a guy who realizes that I'm able to just work with women better than I am with it. And, and my style of coaching I think does lends its hand better to you know, working with women where we're able to just kind of really go deep and figure out the underlying issues of what's going on what they really want, and, you know, work together to get them to where they want to be.
 
</strong>Michael Hingson ** 59:42
So do you have a significant other in your life?
 
<strong>Kevin Lowe ** 59:45
I don't, I don't, the closest thing I have is my 10 pound Shibu named Sophia.
 
</strong>Michael Hingson ** 59:52
Well, that's something to work toward. That's
 
<strong>Kevin Lowe ** 59:54
a yes. Oh, trust me. Yes, yes, yes. Yes. And that would be that would be amazing. Yeah. us
 
</strong>Michael Hingson ** 1:00:01
that too shall come at the appropriate time, I
 
<strong>Kevin Lowe ** 1:00:03
am sure exactly, exactly. Well, if people want to
 
</strong>Michael Hingson ** 1:00:07
reach out to you would like to talk to you about working with you, and so on. How do they do that?
 
<strong>Kevin Lowe ** 1:00:13
Yeah, the the best place to go is my website that will have all my contact information. And that is literally just grit, Grace <a href="http://inspiration.com" rel="nofollow">inspiration.com</a>. And so if you go to that website, grit, Grace <a href="http://inspiration.com" rel="nofollow">inspiration.com</a> There, you can check out the podcast, but you can also easily get in touch with me, there's a contact form, find my contact information. So that's probably the easiest place to start.
 
</strong>Michael Hingson ** 1:00:38
Grit Great Grace <a href="http://inspiration.com" rel="nofollow">inspiration.com</a>, I will tell you, he is also a great interviewer. And you can tell he is quite a good talker, which is good. So I urge you all to seek Kevin out. I think that, that there's a lot that he has to offer. And I am so glad that we got to do this today. Because there's a lot of life lessons to learn from everything that Kevin has talked about and talk about having an unstoppable mindset, no question that that Kevin has that now we do have to find them a girl or a woman actually. But you know, that's, that's a process we'll get there. But But definitely, I really appreciate you being here. And I am glad that we had to do this. And I hope that you listening also enjoyed this. And I would love it and appreciate it if you would give us a five star rating wherever you're listening to our podcast. I would also love it and appreciate it if you would reach out to me with any thoughts or if you happen to know of anyone who might be a good guest for our podcast, Kevin, you as well. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's m i c h a e l h i at a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. and would love to hear from you. Also, you can go to our podcast page, which is www dot Michael hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Where you can just go to the website, Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. We'd love to hear from you. We have a contact form there. And by the way, if you ever need a speaker and Kevin, if you know anyone who needs a speaker, we do that traveling has started to pick up and so we're back to talking about September 11, and teamwork and trust and other things and would appreciate any any opportunity. So I want to thank you all for considering that. But mostly today. Kevin, I want to thank you one last time for being here. We really appreciate your time, and all the insights that you brought us.
 
<strong>Kevin Lowe ** 1:02:37
Well, thank you so much. It was a pleasure to be here.
 
</strong>Michael Hingson ** 1:02:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Spirit with Kevin Lowe</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/eb71d7b9-5287-45f6-80d4-f3464e60093d.mp3?source=rss&amp;ext=asset.mp3" length="44636550" type="audio/mpeg" />
<itunes:episode>164</itunes:episode>
</item>
<item><title>Episode 163 – Unstoppable Marketer and Problem Solver with Eric Dates</title>
<guid isPermaLink="false">https://pinecast.com/guid/4c33e0e1-580b-4aaf-8b95-0b6b120f48ec</guid>
<pubDate>Tue, 19 Sep 2023 11:00:00 -0000</pubDate>

<itunes:duration>01:04:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/edee393a-702e-4538-a275-fc7e20835840/UM163-Eric_Dates-Coverart.jpg" />
<description><![CDATA[<p>I am always fascinated to meet and talk with people on Unstoppable Mindset who thought they knew what they wanted to do in life only to discover that their path went in an alternative direction. Meet Eric Dates who is just such a person. Eric grew up in the Los Angeles area. He was active in sports and also he was a musician. He went to Ohio State where he played volleyball on the 2011 championship team.</p>
<p>After college Eric thought he wanted to go into the hospitality industry as he loved, as he put it “the diversity of people and the diversity of possibilities”. As he tells us, his idea of work lasted four months. After that, he realized his knowledge of marketing was better suited elsewhere.</p>
<p>Our conversation is far-ranging, but we do talk a lot about marketing and sales. Marketing discussions go far outside dealing with products, however. I think you will be intrigued by what Eric has to say especially about life and how we should progress going forward.</p>
<p><strong>About the Guest:</strong></p>
<p>Eric Dates, a proud resident in Spring Hill, TN, is a multifaceted professional with a storied history of achievement and leadership. A former Division I volleyball player at Ohio State, Eric was part of the national championship team in 2011, marking a significant milestone early in his life. His competitive spirit and teamwork were not confined to the volleyball court, though, and they have since become defining attributes in his professional career.</p>
<p>Eric's journey took a melodious turn as he embarked on a successful yet short career as a touring musician. This unique experience endowed him with a new perspective, a creative mindset, and an appreciation for the harmonious blend of rhythm and discipline. As his career evolved, Eric discovered his true calling: fostering growth in early to mid-stage startups. With his inherent problem-solving skills and penchant for teamwork, he has contributed to the flourishing of several startups, paving their paths toward achieving their full growth potential.</p>
<p>Currently, Eric serves as the Sr. Director of Revenue Marketing at Justt, a forward-thinking fintech company dedicated to helping merchants recapture revenue lost to chargebacks. His love for problem-solving thrives in this challenging environment, and he relishes living in the trenches with his team, building, improving, and innovating. Startups resonate with Eric's professional ethos as they offer him a space to think holistically and make a tangible impact. It's here that his passion, intellect, and entrepreneurial spirit come to the fore.</p>
<p>Outside of his professional endeavors, Eric cherishes his role as a husband and father. Alongside his wife, Laura, he is raising two wonderful children, Bella (8) and Harlan (1), and navigates the beautiful labyrinth that is life.</p>
<p><strong>Ways to connect with Eric:</strong></p>
<p>Linkedin URL: <a href="https://www.linkedin.com/in/ecdates/" rel="nofollow">https://www.linkedin.com/in/ecdates/</a></p>
<p>Company Website: <a href="http://Justt.ai" rel="nofollow">Justt.ai</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
Well, hi, and here we are once again with unstoppable mindset. Glad you're here. And hope you enjoy our presentation and discussions today. We get to speak with Eric Dates. And Eric has an interesting life. I think so he was a division one volleyball player on a championship team for Ohio State. I bet Michigan didn't like that. But you know, that's another that's another story. But he's been involved in leadership marketing and, and has a lot to talk about least, it seems so from the things I've read. So Eric, welcome to unstoppable mindset. And we're really glad you're here.
 
<strong>Eric Dates ** 01:57
Michael, thank you so much for having me. I appreciate it. It's always an honor to chat with you. So looking forward to it.
 
</strong>Michael Hingson ** 02:03
Well, why don't we start, as I love to do and tell us a little bit about kind of the early Eric growing up and all that stuff?
 
<strong>Eric Dates ** 02:11
Sure. So I stem from the left coast, the west coast in the Heart of LA, born and raised there. Yeah, had awesome, awesome family life. I was super blessed. I got to get to participate in a lot of sports and a lot of other fun things. I did music as well, out there growing up and we're in LA. Right on the west side of LA, I guess the biggest subsidy of that massive place would be Culver City area for me. And yeah, it was great. You know, it's, it was, I'm really glad I grew up where I grew up in in the way that I grew up. Because it gave me a great perspective of diversity, I think in a lot of ways that people want to experience it. Every school I went to was, you know, had people from all walks of life across the board. And to me, that was just the status quo. So I think it shaped me to become the person I am today, which is, you know, someone who expects that out of society in general. And it's been really, I've been really fortunate to continue to experience tons of diversity, whether it's people diversity or activity, diversity, you know, all the different types of diversity, you can experience. I've been lucky enough to be a part of a bunch of it. So it's been it's been a great road so far from that, you know, kind of looking back now. The way I grew up, I, I couldn't imagine it happening any other way at this point. And I wouldn't wish it to be so because I just feel like it. It taught me a lot of lessons both hard and easy to learn in a great way that I don't think I would have got anywhere else.
 
</strong>Michael Hingson ** 03:51
So you went through high school out in LA
 
<strong>Eric Dates ** 03:54
that I did. I went to Alexander Hamilton High School, the birthplace of many random things, and actually stay in high school is a couple celebrity folks that you probably recognize. And it was great, super fun experience. It was a half of a Music Academy, half humanities Academy and it was a phenomenal school. Public school too in the Heart of LA. Wow.
 
</strong>Michael Hingson ** 04:17
What did you play for an instrument?
 
<strong>Eric Dates ** 04:20
So my main instrument was guitar growing up, like guitar, and I did everything from in high school. I was a mariachi, which was really fun. Great experience getting to around Los Angeles and playing for just the most incredible people I've ever met and eating the most incredible food I've ever eaten. And I toured as a musician here in Nashville as well with guitar for a little bit so it carried me on throughout my earlier life quite a bit.
 
</strong>Michael Hingson ** 04:48
Well, so you went through high school and then I gather you went to Ohio State that I did. What what prompted that because that's a long way from Southern California.
 
<strong>Eric Dates ** 05:01
It definitely was. And I'd be lying to you if I said it was easy to do. But at the beginning, it was very much, you know, especially when you're fortunate enough to be playing a sport like that, that does have a collegiate level. I got to fly and experience Ohio State, I experienced a couple other schools in Southern California. And I was just blown away by the the pride and culture that the entire campus had, I just wanted to go be a part of it. But that thought it was a two in my eyes, it was a huge risk, you know, coming from the epicenter of volleyball going into the Midwest, which turns out has a phenomenal volleyball program across the board. And yeah, it was the the good Ohio State Buckeyes that got me out of California.
 
</strong>Michael Hingson ** 05:46
Well, so, you're right, it's sort of the epicenter out here in a lot of ways, but volleyball has turned out to be a lot more universal than maybe we thought and the Olympics is certainly brought volleyball to the visibility of of a lot of people, which is, which is kind of cool. What did you major in in college,
 
<strong>Eric Dates ** 06:09
I was that person who didn't figure out what I wanted to major. And until the last second, I had to pick and I picked English, which turned into marketing, which then turned into Hospitality Management, then Consumer Science is where I landed.
 
</strong>Michael Hingson ** 06:26
Wow. That's a kind of, again, a diverse range of topics to to deal with. And you did all that and move from one of those fields to the other in college.
 
<strong>Eric Dates ** 06:40
Yeah, so I eventually found my place at the time in Hospitality Management, because of the phenomenal focus on customer experience. And I'm so thankful for that time I spent there as it applies in so much these days. So I was really fortunate to learn early on after graduating, that I did not want to work in hotels.
 
</strong>Michael Hingson ** 07:04
But you value the customer service and customer experience concept.
 
<strong>Eric Dates ** 07:09
More than anything, it's why is that? You know, it's, it's been interesting, because the hospitality world, they've understood from the beginning, that you're buying the experience, right, you're you're purchasing the brand, in a sense, when you go stay at a property, it's the only tangible thing is, you know, the bed and the room itself, but that exists anywhere. So why pick them. And it all came down to the core differentiator, which was the way that they treated their guests. And now, you know, flash forward 12 ish years in the future. That's how all these marketing departments and all these companies across the board are approaching their customers, you know, so it's been, it's been really beneficial for me to have that foundation, because I could start to apply what I already learned versus having to learn something like a new concept is customer first.
 
</strong>Michael Hingson ** 07:56
So how do you think customer experience and so on has changed or developed during the pandemic? Because certainly, it has a lot. And in hotels, for example, a lot of things have changed rooms aren't necessarily cleaned every day. Sometimes there are other kinds of services that are more limited. Airlines are certainly not providing as much of what they used to provide. If I'm reading it, right, what do you think about all of that? And how does all that really blend into the whole customer experience concept?
 
<strong>Eric Dates ** 08:28
It's definitely shifted significantly, you know, I think the start of it all was the iPhone coming out and these touchscreens and now half the experience was heavily digital in their hand. And with the pandemic kind of changing that in almost mandating that that's the new experience for the most part, as well as customer behavior kind of changing. I think it's, it's opened up a lot of challenges, you know, in the hospitality space. And in general, in a service based industry, you have this whole concept of a service recovery plan, right? If something goes wrong with this, what are we supposed to do? And now it all transitioned from the humanistic element over into the digital elements. So all these properties, especially hotels, airlines, all these folks who weren't necessarily digital first thinkers, they had to rapidly pivot and start accommodating, but also had to learn the hard way kind of building the ship as you're sailing.
 
</strong>Michael Hingson ** 09:22
Yeah. Well, and I read a lot of complaints taking airlines, like, we want to push as many people into an airplane as possible. So now, the space in seats is six inches less than it used to be. And now we're starting to hear people say, Has it gotten too confined and too crowded? And is all of the air rage that we hear about and read about, in part because of that and customer service? Is is it really as good as it used to be?
 
<strong>Eric Dates ** 09:56
I think that is a very phenomenal question because I don't think there's a clear answer, I think some have done better. And some have dropped the ball. And it's gonna be an interesting time looking into the future, especially as this technology in general starts to compound at the rate that it is, who's going to remain versus what new players are, we're going to see and who's gonna fall off. So it's gonna be an interesting, you know, couple of years, in my opinion, as we look forward to see kind of who's still going to be here versus Are there going to be new names? I've never heard of the forefront.
 
</strong>Michael Hingson ** 10:29
Yeah. And that's going to be the exciting thing. Are we going to see new players who come in with new ideas that for whatever reason people haven't thought of? And probably the naysayers will say, Well, that'll never work. Well, that certainly was true with Southwest Airlines, because they rejected the whole idea of a hub model for slang. And they're still around.
 
<strong>Eric Dates ** 10:53
That's very true. That's very true, they did get the good to get a little bit of a saving grace once the economy tanked a bit. But yeah, I agree, they did a good job at at pivoting accordingly. And kind of changing their brand, in a way that their expectation was very clear of when you engage with Southwest, here's what your experience is going to be like, that's what's really saved them.
 
</strong>Michael Hingson ** 11:15
And while it's true that you just get on an airplane, there are no assigned seats and, and other things like that. Mostly, I don't hear nearly the level of complaints about them as I do some of the other airlines because you've also got the flight attendants, who have been encouraged to make the flying experience more pleasurable, and they're not necessarily as stiff as and as formal, at least in my experience.
 
<strong>Eric Dates ** 11:46
I want to agree, you know, you hit on a really interesting point, that it used to be looking for elements of digital to drop into the human experience. And now it's the opposite way of, if we drop human experience into a digital, you know, journey, it's almost like it becomes significantly more noticed. And I love how Southwest has empowered those folks to have fun and enjoy what they're doing. And, you know, the consumers always tell you, you know, whether they're sharing stuff out social or hits the news, whatever, but they will let you know what they liked what they do. And it seems like people have really caught on to that one element of the brand.
 
</strong>Michael Hingson ** 12:23
Yeah. And it's, it's going to be interesting just to see how it all goes. As we go forward, and whether consumers will demand enough that they don't like, perhaps the way some things are going well, we'll see. And the other part of it is that I know different countries have different levels of airlines, passenger rights or other kinds of industry rights. Legislation. So it'll be interesting to see how it all shakes out. It's going to be an exciting time. No, no question about it.
 
<strong>Eric Dates ** 12:59
Absolutely, we'll probably see things happen the fastest they've ever happened before. And it will continue to be as such.
 
</strong>Michael Hingson ** 13:06
Yeah. And, and that's okay. That's what makes it kind of fun. Well, so what did you do right out of college? So you were in hospitality? Where did you go to work? What did you do that got you off of hotels.
 
<strong>Eric Dates ** 13:21
I was working at two properties in Columbus, actually, Columbus, Ohio. And it was fun. And I just wanted in full transparency. I probably was way too ambitious for my own good. I was looking to learn to things in hotel so I could start my own and, you know, build the version of Atlantis that we all want to build in our minds and make it real. And I quickly realized that I probably needed to get some more experience and knowledge around what I thought I knew. So let me do the business world.
 
</strong>Michael Hingson ** 13:54
What did you So how long did you do hotel stuff?
 
<strong>Eric Dates ** 13:58
I had been working in hotels since probably five years like during college and then after college than after you know that that last portion kind of before I moved to Nashville? Yeah, I was in those two. So prob about five years of hotel work here and there. I would wouldn't say his full time just because of the sports commitments and other things. But as much as I could. I was I was working on property and getting that experience in.
 
</strong>Michael Hingson ** 14:26
Was it full time after college?
 
<strong>Eric Dates ** 14:29
It was it was full time.
 
</strong>Michael Hingson ** 14:31
And how long do that? How long was that after college?
 
<strong>Eric Dates ** 14:36
Prep? Probably right when I went full time full time and I hated it to be fully transparent. It was a shock for me to go full time on on your feet all day. So is the short three or four months of full time before this really hit me of like this is not it's not Eric,
 
</strong>Michael Hingson ** 14:52
you made a decision pretty quickly. So what did you what what did you then go and do
 
<strong>Eric Dates ** 15:00
So that's kind of when I picked everything up and said, You know, I'm going to try to move to Nashville. I had some friends here had some had some connections here and wanted had always been doing music, like I said, so I was gonna go see if I could dive into some songwriting get into the performing aspect, while chasing a business career. And that's when I found my first, I guess, real marketing job was with a co working space here in Nashville. And that was what jump started my career in marketing.
 
</strong>Michael Hingson ** 15:30
But you also worked as a musician for a while, right?
 
<strong>Eric Dates ** 15:33
I did. I was touring around and touring with the back that I was with is basically fancy weekends is the way that pitch it, you know, some Thursday nights, but mostly Fridays, and Saturdays, you're out. I'd love to say a bus. But most of the times it was in a van. And we were, you know, putting in the grind and going out. So every other Thursday, just about, you know, we were an opening act. So we'd go chase down where the big open or the big maniac was, to our 45 minute set. And right back to Nashville.
 
</strong>Michael Hingson ** 16:07
Anybody who was a maniac that we would know.
 
<strong>Eric Dates ** 16:11
I absolutely, I think, you know, one of the one of the main acts that we were opening up for most when I was with this artists and artists was playing for a name was Tara Thompson, or still is, her name is Tara Thompson. And the main act that we opened for most was Drake. White was his name. So he had some really popular songs out. I think like 2017. And some other various artists, I had the fortunate opportunity of opening for, you know, everything from The Chainsmokers to mark chestnut, you know, the the country gentleman who had some pretty big songs, and quite a few other artists that were it was just really cool to go experience that. But there was also a reason why I did not stay.
 
</strong>Michael Hingson ** 16:51
That wasn't what you really wanted to do full time.
 
<strong>Eric Dates ** 16:56
Correct. It was a it was that classic inflection point, the fork in the road of if I keep going this way. I have to go 100%. Yeah.
 
</strong>Michael Hingson ** 17:06
And you weren't really ready to do that. Concerning music. And it doesn't sound like you wanted to do that. But you still had a lot of fun with music. So it helped. Absolutely. But you But you went into marketing, and you started working for a company, what did you do?
 
<strong>Eric Dates ** 17:24
So it was right at the boom of we work kind of getting on the map. So I was a part of a younger company startup out of Nashville that had two locations, the company name is E spaces, they're still here, they're doing a great job. They've gotten I think, like nine or 10 locations now, some in Florida as well. So with that job, when I first got there, it was very much we need marketing help. We don't have big budget because we're young, but we're leaning me and we're ready to go. So we need someone to help build the front desk, the front desk experience because they loved my hospitality background. So I was able to apply those learnings pretty quickly and help encourage these folks who were renting the front desk, or what we coined as the concierge to heighten the experience. And then with that kind of put together some digital marketing the b2b side to try and attract customers. So it's very much localized marketing. And it was great for me to learn because it was pretty hands off for my boss. He all he knew is what he wanted at the end. And oftentimes, for folks like myself, that's really appealing because I get to go test my theories learn the hard way. And get us there by any means necessary.
 
</strong>Michael Hingson ** 18:42
Well, you, you got into marketing and tell me a little bit more about what you mean, when you say you you were in marketing and what marketing is.
 
<strong>Eric Dates ** 18:52
That's a phenomenal question. I view marketing exclusively as conversation and mindshare, right? How can I rent space in the mind of the right person at the right time. And often that's accomplished these days through digital conversation, but yet to meet to me marketing is all around fostering the right message to the right person at the right time.
 
</strong>Michael Hingson ** 19:20
How does that differ differ from sales? And I know you make a little bit of a distinction between the two. So what's the difference?
 
<strong>Eric Dates ** 19:30
So the main difference to me and this is a topic that you don't really see as much as you think. But with with sales, to me, it's the goal is to get them to purchase. And in my opinion marketing is to encourage the right decision when the decision is to purchase. That's one, whether the decision is to follow along and consume content. That's a secondary, you know, there's a bunch of different goals that I think marketing helps accomplish, but it's more so sales. is really figuring out what do you individual? What do you need here? And how can what I offer meet that for you. So it's kind of a little bit different than I'm anticipating that conversation and trying to stimulate it to when the person in the market shows up to that conversation and hits that conclusion of, hey, I want this. The conversation is easier from the sales side. So it's kind of marketing, in my opinion, if done right, it handles all the objections that you would have in a normal sales process.
 
</strong>Michael Hingson ** 20:33
So I, I know from my experience, I've been in sales most of my adult life. And I, my view of sales is somewhat similar to yours. I think that good salespeople are teachers. And the reality is that the best salespeople also are capable of recognizing when what we're offering won't necessarily do what the customer needs, or it would be more of a disservice to try to push them into something than to say to them, This is what really works. My best employee that I ever hired, was a guy who, when he came for his interview, and we sat down, and I said, Tell me what you're going to be selling for us. He said, Actually, all I can really sell is my word, and my trust, and people need to decide to trust me, and I need you to back me up. Because the products and so on is all stuff. And a number of people have products and really the only thing I can really sell this myself and my word. And that was the answer I always look for and rarely ever got. Because the reality is that good salespeople, first of all, do understand marketing. Oh, yeah, but they but they also understand that their job is to do their best to help a customer make the right decision. And the reality is if the decision is my product won't do what they need, then the other aspect of it is what will work for them. And if I help a customer decide that and it isn't the product that I have, what does that get me? Well, the reality is I've seen on more than one occasion, when it gets me is so much trust that the customer understands what we have, and when an opportunity comes along to purchase a product. And in fact, we have I've seen on more than one occasion where the the customer says, I'm not putting it out for bid, you just tell us what the cost is. And we're gonna buy it from you because we trust you. That's great. And you just don't see much of that.
 
<strong>Eric Dates ** 22:49
That's true. Yeah, go ahead. Okay. I just think you hit on a really great point that a lot of folks almost lose these days. And I'm thinking kind of from a biased perspective of b2b exclusively software, as a service. And right now, the volume game, in my opinion, has become a tunnel or blinders for people because they're so focused on activity, right, everything now becomes a I have to hit this amount of activity today, I have to, you know, send as many emails as candidates, people call as many people, etc, etc. And they lose almost that forward thinking. So I think, when I hear you say that, it's that that's experienced, that's knowledge being shared, versus when you see sales folks out these days, and I'm just speaking the masses, I think there's a core group of very experienced sales folks who know exactly what they're doing. But from what I experienced in my inbox, and especially when my phone rings, it's, it's, it's almost a victim of process because they're like, I have to call you, I have to push this on you. Because I need to sell you this so I can have a job that fit. There's so much pressure put on these folks these days from a process side versus that longer term thinking of trust building and credibility boosting like you're mentioning.
 
</strong>Michael Hingson ** 24:06
Yeah. And the reality is that the people who really understand what selling is all about can take a step back and try to stave off more of that pressure because they know what they're doing and they know what they can do. I remember after September 11, people would call me and say you got to start selling again. We need to make goal this quarter. And this is now late in September of 2001. And it didn't matter to them that our customers were attending five, six and seven funerals a day and we're not buying the people who were calling we're so far removed, that they just could not understand why people weren't right back in and buying and they interpreted is that really we weren't off and selling, which was totally Not true at all. In reality, we ended up making gold that quarter. But still, the bottom line is that people have just such interesting ideas sometimes about how to sell rather than really allowing people to build the level of trust that we need to have.
 
<strong>Eric Dates ** 25:20
That's a great, great definition. It's, you know, it's it's rather than learning selling, it's understanding buying. I think those are really interesting perspective to look at it from.
 
</strong>Michael Hingson ** 25:31
It is, well, so clearly, we're talking philosophy here, we're talking about selling the philosophy of marketing, how do you feel that that marketing and you know, your overall philosophy intertwined with each other, or sales for that matter?
 
<strong>Eric Dates ** 25:47
Right, and it's, I, I am, of the mindset of simplification, it, simplify everything in its in its most simple form, get down to the essence, right, so I can really understand what it is. So as I approach a lot of my marketing, and teams that you know, who've worked with me, even my current team, they know this happens all the time is that, you know, I asked him well, what's like, like, in one sentence, like what just tell me like, if I'm your 10 year old cousin, tell me exactly what you're trying to accomplish? Like, we're at a family dinner. And I'm asking you, hey, what do you do at work, like, tell me what you're trying to accomplish? And then they say it, and it's okay. That's how you need to write to the market, because you just told me the clearest and simplest way for me to understand something. So often, what I end up doing in my moments of thinking are just simplifying and breaking things down as much as I can to get a better understanding of how I can leverage these, you know, tactics and tools that we all have, and probably take for granted on a daily basis.
 
</strong>Michael Hingson ** 26:49
Yeah, we often do really take it for granted way too much. And we don't think about it. And, like with so many things, we tend to react more than thinking about it, and then reacting and becoming better at thinking about it and drawing good sound conclusions before we do something or say something.
 
<strong>Eric Dates ** 27:09
Completely agree the the scheduling an hour for yourself, I think, is something often understated, in terms of importance, because it can do so much for people who have a very busy plate, just getting that hour of unplug everything, put the phone away and just think, you know, shut the computer down and just just think about something, you know, challenge yourself a little bit, it's still a muscle,
 
</strong>Michael Hingson ** 27:35
it is still a muscle Do you tend to do much of that? Do you do sort of introspective thinking at the end of the day, or at some point every day to step back from everything that's going on?
 
<strong>Eric Dates ** 27:48
Absolutely, I try to do it twice a day, you know, kind of a lunchtime work right after I finished lunch. Rather than diving right back in, it's kind of the you know, don't swim for 20 minutes after you eat. I tried to not work for 20 minutes after I just think and use that time. The other time is, of course, at the end of the day where I reflect on everything that went on. And oftentimes I'll chew on a specific aspect of the day for for quite a bit and just see what I can do with it. Zero goals other than just think
 
</strong>Michael Hingson ** 28:17
you beat yourself up when you're thinking that you screwed up in something or something didn't go the way you wanted? Or how do you handle those kinds of adverse situations?
 
<strong>Eric Dates ** 28:28
Absolutely. And yeah, the younger Eric, the fresh out of college, Eric would have. Absolutely and definitely did beat himself up and, and learning from what happens when you do that. So it's been very helpful for me, like I said, I do like to learn the hard way, unfortunately. But it helps me out with where I'm at now. Because I'm very purposeful about not reacting to my own emotions. And those you know, scenarios where you're frustrated because something was missed. I need to focus on getting back to the right mentality. So I can make a sound decision versus reacting from a state of anger or frustration. So it's been that's probably the strongest thing I've learned in my life has been that right there of when to react based on emotion versus not to any scenario, and I'm definitely not perfect, but I'm more cognizant of it.
 
</strong>Michael Hingson ** 29:20
Yeah, the issue is that we are, as I love to say, our own best teachers. I don't like any more to use the term. I'm my own worst critic. I used to do that. When I would listen to speeches that I've given and listen to the recordings of them. I would tell people I'm doing it because I'm my own worst critic. And if I can learn from it, that's great. And I realized that that was the wrong thing to say that in reality, I'm my own best teacher because no matter what is going on, the only person who can really teach me is me. Teachers and others can provide information and they can give me things to think about, but I'm still the one that has to deal with them. So I've learned that I'm actually my own best teacher. And I'm with you, I try not to react in adverse or negative ways, and beat myself up even when something just really doesn't go. Well. The real issue at that point isn't, what a scroungy lousy guy you are, but what do I learn from that? How can I improve it? Or can I improve it, it may very well be that there was absolutely nothing that can be done to improve the situation, because it was something that was totally out of my control
 
<strong>Eric Dates ** 30:34
completely. But that's, it's, it's funny how, in practice, it becomes so simple. But, you know, looking at it from the outside, in, it's very much one of the most difficult things you can do.
 
</strong>Michael Hingson ** 30:49
Again, it gets back down to a philosophy of life, and we're still the only people who can excite ourselves, or adopt philosophy that we think about. And we if we do it, right, we do it because we, in some ways, feel sympathetic or attracted to a particular attitude or philosophy. And that's kind of the way it really ought to be. But it is about developing a life philosophy 100%. So, clearly, you do philosophical thinking, who's your favorite philosopher?
 
<strong>Eric Dates ** 31:31
I've got a few. I'd say probably Peter Drucker is at the forefront of what I love to read. I just love the way his mind works. Phenomenal stuff. And another gentleman who actually is the person who introduced me to Peter Drucker, his name is Flint McLaughlin. He, in my opinion, is just one of the most intelligent and intellectual marketing philosophers ever exist, and should go down in history as such, because he has, he brings such an interesting perspective on every concept of what we do and, you know, associated with the cognitive aspect of how the human beings make decisions. And just I just love the way that guy talks. So I can't listen to him enough. So those are probably my two.
 
</strong>Michael Hingson ** 32:16
Yeah, I I've not met either. Course Now, Peter Drucker, not anyway. But what was it like meeting Peter Drucker? What kind of a person was he?
 
<strong>Eric Dates ** 32:27
Well, I didn't get to meet him. Unfortunately. I wish i You
 
</strong>Michael Hingson ** 32:29
were you were just introduced to him? Yeah. I was wondering, yeah, introduced sorry, to his to his works to his words. One of my favorite people is a guy named Patrick Lencioni. Are you familiar with him? Absolutely. And I like him, because I like the way he approaches teams. And one of the things that I say on a regular basis to people is that having now used eight guide dogs, I've learned so much more about team building and teamwork, from working with a guide dogs, and I've ever learned from Patrick Lencioni, Ken Blanchard, and all of the major experts on management, consulting and so on, because first of all, it is it is real, you you have to go right down into the weeds, if you will, you really have to put everything into practice. And when you're working with a dog, what you see is what you get, and that's the the thing that we lose with humans, because we're always just wondering, well, what's this person's real agenda, and can I trust them. And so we have taught ourselves to not be open to trust nearly as much as we can be. And dogs while they love unconditionally, as I've learned, I think over the years, just in observing them and thought about it, a lot, dogs do not trust unconditionally. But the difference between dogs and people is that dogs unless there is some real traumatic experience they've had to undergo, dogs, at least are open to trust. And that ought to be a great lesson, we all could learn
 
<strong>Eric Dates ** 34:06
100% It's almost like with the amount of just from a macro level, the amount of untruthfulness that exists out there, and the amount of you know, false information tossed our way all the time from any which way we we're so cynical anymore, and I feel like consumers and just people in general have become so cynical and closed off as a as a reaction to that. So I to your point, I think having the humility there you because when you when you were saying that around the dogs, I just hear, you know, humility and humbleness to do so. And yeah, it's to get to that level would be it changed the world.
 
</strong>Michael Hingson ** 34:48
The other thing about dogs is that they all do have just like people, different personalities. I had one guide dog that only worked 18 months and as I described her to people, she had sort of a type A personality and could not leave work at the office. So at home, she followed me around, she wouldn't play with the other dogs, she would actually curl her lip at the other dogs in our house if they wanted to play. And it got to the point where she was so much on all the time, that she became fearful and became actually afraid to guide, she just couldn't take the stress that she really imposed on herself. And there's a great lesson there for so many of us who are people that we ought to learn that we can control stress and fear a lot more than we do.
 
<strong>Eric Dates ** 35:35
Absolutely. It's very interesting that, to see that I imagined in person, especially with with with an animal like that, you know, that's, that's going to be incredible. And with human beings. I think the the ability to clearly decipher between perception, and reality is what is at the root of that, because so many folks create this perception that they start to live it. And it compounds quickly, as you know, you know, talking about things like stress or whatnot, it's, it's almost addicted to itself. So yeah, having that ability to be humble, and inwardly reflect, but also know, I shouldn't react this way. Or I should actually be open to trusting this person, or whatever it may be. The simple decisions. Help starts with acknowledging the reality of the matter.
 
</strong>Michael Hingson ** 36:28
Yeah, being a marketing guy, why do you think we're sort of progressing that way, as opposed to learning more humility and being a little bit more humble about what we do?
 
<strong>Eric Dates ** 36:39
I think it's this subliminal mentality that stems from the screens, and in our hands every day that people are, everyone has a voice, and everyone is almost forced to listen to it. At this point, I feel like just based on habits, so as everyone welcomes all this information it wants into their mind. So unnatural, you know, in general, so it's, it creates a stressful environment on the human mind. And I think that aside, in the market, as a consumer, it's even more crazy, you know, people are giving you 85 different versions of a product to solve your problem. And they're all fantastic. What are you supposed to choose? Who are you supposed to believe? cetera, et cetera. And you know, that that stressful atmosphere that that atmosphere of cynicism and disbelief, of so many people are saying this, therefore, it must be wrong. It is now the status quo. And it's created just a very, very, very interesting shift in human behavior and consumer behavior across the board. And it's a little look a little nervous, to be honest, I think there's, there's that example of just because you can doesn't mean you should with certain aspects, tech and things like that to really engulf the human and almost make the reality irrelevant, and everything becomes digital. So I'm a little nervous about that. But we'd love to know your thoughts on where you think we're headed. Well,
 
</strong>Michael Hingson ** 38:09
I think you're, you're right. And I think that, unfortunately, people who ought to know better and who can help, perhaps deal with some of it won't. One of my favorite examples lately has been observing, news reporting, and I'm going to deal with specifically whether prognostication hearing California. Yeah. Okay, I can tell you, it's probably see where I'm going. We, we hear all the time now, because we've had marine layers and a lot of clouds, the May gray in the June gloom. And one of these days, we'll get sun again. But it's horrible because we don't get the sunshine. And then when we do get the sun for any period of time, then they talk about how hot it is, and the fire potential goes up and so on. There's no pleasing them. And because there's no pleasing them, we aren't pleased and the reality is, the so called may gray and the June Gloom are, in part what has thus far although it's early in the season, of course, but thus far, kept us from having more wildfires. They've kept it cooler, there's been some rice stir, and there's there's no perspective we've lost our ability to, to have any kind of perspective. And now we've got, you know, with our politicians and talking about all the things that are going on in the political arena, everything has become so political, that there's no room to step back or we don't get the opportunity or we won't take I should say the opportunity to step back and go wait a minute. What are these people really saying what of this really makes a lot of sense, as opposed to what what is actually coming out? On the news, you know, we've been hearing about politicians being indicted and so on. But all that's political. And it doesn't matter what the evidence shows. And of course, we don't know all the evidence in some of the cases. And like, in everything that we do, we have just created such incredible shifts. One of the things I think about is Bill Cosby. So now he's got nine women who have accused him of rape and other things like that. And maybe it's all true. But you know, what the other side of Bill Cosby is, he was a very funny guy for many years. And now a lot of people would say, well, we just can't have anything of his around anymore, because look at the guy he's become, or Woodrow Wilson was a racist. And I participated in a program for a few years called the Woodrow Wilson Fellowship Program, which was something that was created by an organization dealing with independent colleges. And they decided they had to drop the name Woodrow Wilson fellowship, because people started saying, Well, he was a racist. And maybe he was, but what about the rest of what he did? Or I collect old radio shows as a hobby. And I've seen a number of instances now where people are saying, well, Amos, and Andy should be completely thrown out because they're black. And they and the people who portrayed them were white and are totally misrepresenting black people. Really. We, we want to rewrite history, and not recognize the value that history brings. The The fact is with Amos and Andy, for example, in the 30s, and into the 40s. People would go on Saturday afternoons to the movie theaters for matinees. And when Amos and Andy came on, the show stopped, and everyone listened to Amos and Andy, the show was well loved. And the fact is that, was it really intentionally racist? Or was it entertainment that everyone laughed at and loved? It changed, of course, when Amos and he went to TV, and I didn't know that for a while, I didn't even know they were black. I didn't even think about it, you know, when the characters were, but it went to TV. And of course, then it was to people who who were black. And so that that caused a route. But the reality is that we don't put anything in perspective anymore, and look at all sides of things that we don't get to learn to do that. Because a lot of marketing, whether it's from the politicians or elsewhere, is all based on fear. And all they want to do is create fear reactions within us.
 
<strong>Eric Dates ** 42:38
Yep. No, I completely agree. And, you know, it's funny, that you're mentioning that you feel like, if anyone tries hard enough, you can find frustration in anything, you can find the bad in anything. I mean, I'm wearing a baseball hat right now. So you look at a hat of all the history of a hat and the original purpose of hats, you know, you could probably associate some sort of negative historical context with a hat. Therefore, if you wear a hat these days, you're misrepresenting someone who used to exist. So I think it almost goes back to this accepted level of ignorance, in my opinion, in this in society, because it's, it's, I only know what I know. But what I think you should think, whether we know the same amount of information or whatever, I've learned the full spectrum, or whatever it is, they've convinced themselves that what they think is fact. And we all know what, you know, people say about opinions. I think that's where people should let things lay, you know, is is the opinion is just that and you are 100% allowed to have it. But the second you start finding, I'm not sure if I've mentioned this in the past, but I'm a huge student of it a psychologist out there right now who has concepts around herd mentality in the herd. So these days with digital communities, and you basically have entire access to the world in your hands. You can go find a herd just about anywhere for just about anything. Which is that a false perspective of what I think is correct. It has to be because here's this finite group of people, whether it's 100, or even 100,000, you know, in global terms, that's a miniscule number, but it's enough for them to validate their own idea to themselves. So then they start standing on this hill that they apparently want to die on saying, You must hear me from my position I have X amount of people behind me that also believe this therefore, everyone else must think the way that we think and when you when you apply this to marketing, you know, I love the Bill Cosby reference because you know, how many people did he make laugh? Right? How many times did he make people laugh? And then how quickly are people to once they learn about behind the curtain? Completely, just count everything that they've ever enjoyed. But I see so much of a hypocritical nature there. Because if you were someone who laughed, and then later or someone who's upset, I don't, to me, the logic doesn't add up. So in marketing, to me, this is a masterclass on branding is the second that the expectation that this person set is not actually met, your brand starts to take. So with the Bill Cosby thing, he was making people laugh, he was doing things he had his own persona, his own brand. But the second he deviated from that, and they found something negative, that differ from the expectation in their brain. They hate the guy can't stand him and everything he's ever touched is terrible.
 
</strong>Michael Hingson ** 45:42
Rather than recognizing that what we really have are two things, what he was, and now what he is, which are two different things.
 
<strong>Eric Dates ** 45:52
Correct. And people need to realize that they are two completely separate things.
 
</strong>Michael Hingson ** 45:58
But you know, we've had people and over the last six years with with politics and so on during the Trump era, when reporters would say, but this is a fact. And then we hear, but there are alternative facts. They're there. They're challenging the definition of a fact. And that doesn't work that way. But unfortunately, once again, as you said, with the herd mentality, they've got enough of a herd that buys into it, that suddenly Well, there really are facts and alternative facts, rather than something that is factual. And what is an opinion.
 
<strong>Eric Dates ** 46:37
It all goes back. And I completely agree, it goes back to the search for confirmation, versus the search for truth. And I feel like people constantly become a victim, especially in a world of the internet, where you can honestly go find the answer to anything you want to hear in the way that you want to hear it. Right. So it's like people are constantly in search of confirmation of please tell me that what I'm thinking is correct versus what is correct. And that is the that's the mentality shift that I'm a little cynical on is this where the broader group of consumers are headed, just based on behavior, which as you look at digital marketing, and SEO, and all these other things, it's a dangerous road, because you could start to preach something that's not necessarily true. But you could convince people that it is and boom, you're left with a fire festival in the marketing realm where everyone's super excited to come see these artists that no one's actually playing. Yeah, thanks for your money.
 
</strong>Michael Hingson ** 47:34
Isn't it amazing? Well, and you know, last year, with all the stuff with Ticketmaster, and Taylor Swift and all that, a great performer. And still, it's a performance, it's entertainment. Yet people took it so personally, and of course, Ticketmaster, may very well have done some things that they shouldn't have done. But my gosh, the Dubrow over it was was incredible. There's, again, no, no medium, no midway, or no way to just try to put it in perspective and say, Okay, let's hold Ticketmaster responsible, but don't take it personally. Yes.
 
<strong>Eric Dates ** 48:15
I feel like that's the, the the unfortunate reality that we all live in now, because of all types of media, whether it's social, whether it's on television, whether its political, whether it's not, it's PayPal, and finally understood, it's so much easier to get people riled up about something than it is to get them to come together and fix something right. They'd love to point fingers, they'd love to throw stones. But when it comes to kind of building what they need to build, in order to never have to throw a stone again. That's, that's someone else's job. It's not someone
 
</strong>Michael Hingson ** 48:49
else's job. Whatever happened to Gandhi and be the change you want to see in the world?
 
<strong>Eric Dates ** 48:54
That's true. I feel like some folks have been taking that a little differently these days.
 
</strong>Michael Hingson ** 48:58
Yeah. Yeah, it's, it's amazing. Well, how are we going to change that? Do you have any thoughts or notions?
 
<strong>Eric Dates ** 49:07
I really think it's, it's by doing what you just mentioned, you know, you know, studying God is truth there is once you become what you need. You don't need it anymore. Right? You've you've become it and you now are the solution. So if you want to be the change that you want to see, leading by example, is the only way to do that. And I think it's often scary because back to the herd mentality, if you deviate from the herd enough, you know, fight or flight instinct kicks in and all sudden you're out in the open. Everyone's looking at you and you're terrified to make decisions. And that's where courage and I think that's something that's really lacking in a lot of individuals these days, whether it's from fear, whether it's from uncertainty, whatever it might stem from, it's who has the courage to step up and just start doing the right thing, not not tweeting about it, not putting it under Social mean idea, you're actually doing it right not playing the game, throw the game away and change the game and say this is my domain. Now here's how I'm going to approach this, people will eventually follow suit, I just think we need it on a larger scale with the right people to do so in a way that it's not captured by me to say that this is cheesy, or this is something you poke fun at, because now you have a lot of a lot of enemies who have a lot of real estate in the mind, that you're going to have to kind of overcome. But I think those who stay true, you know, through your courage to the sticking place, if you will, you won't, you won't fail, and we won't fail, and everything will get to a much better spot, I just think we need to unlock and empower those leaders who are all out there that are trying to do this, I think we'll just be stronger as a group, versus kind of the single twig that can snap, you know, you bunch them all together, and boom, it's it's a log.
 
</strong>Michael Hingson ** 50:58
Yeah. What kind of mindset do marketers need to establish within themselves to truly become successful and, and help bring that change about? And how do we make that happen?
 
<strong>Eric Dates ** 51:13
That's it that is a tough one it but it's a fantastic question. Because it's something that a lot of people should ask themselves quite often. And it's always a fine line between you're hired to do a job, right? You're You're tasked with a business goal, if you have to grow us from X to Y, or from Y to Z, whatever may be in you know, ABC amount of time. Knowing that that's a task. I think it's just having the humility and courage to not cross into the gray area, where it becomes manipulation of, hey, I can, I can almost persuade you to go do something because you understand these powerful tools that you can unlock in the in the brain. So I think it's, it's really just be a amplifier of truth. Constantly, whether it whether the product is good or not. tell the true story. And set the right expectation of something that you can deliver on don't sell the vision. Right, that that's not your job. As a marketer, your job is to sell reality to that person, so they can make the right decision going back to your point in sales. And I think more people need to stay true to the craft of over deliver information, provide context, establish an expectation for what you can do, and what you will do. And let the people choose accordingly. Because that That, to me is the beauty of a free market. It's the beauty of when people can make decisions based on supply and demand because they put the demand in there, you know, in a world full of supply.
 
</strong>Michael Hingson ** 52:54
Yeah, interesting concept of over deliver information. But it is relevant and true. And of course, it's also delivering the right information, which goes back to truth. And I don't personally think that there are really different kinds of truth. I think that it goes back to facts and alternative facts, there is truth. And what it really comes down to is we need to ask the right questions. And consumers need to learn to ask the right questions and maybe marketing and other people who are involved in setting the trends need to teach us how to ask and what to ask for the right questions.
 
<strong>Eric Dates ** 53:38
Absolutely, it goes back to, to ethics and leading with that for if you truly want the customer to be first, I think to simplify it. do just that.
 
</strong>Michael Hingson ** 53:55
Do you distinguish between? and I'm I'm thinking about this? Because I thought about the whole discussion that we had about sales and selling products and being truthful about that. How do you define or what do you think about the differences between personal success and professional success? Because that's an interesting thing. You're professionally successful if you're for your sales guy, for example, if you're selling lots of stuff and people are buying from you, but that doesn't necessarily lead to personal success and what's the difference? And what are they
 
<strong>Eric Dates ** 54:27
another phenomenal question I think with with today's social atmosphere, and how we're constantly you know, being influenced if you will, which I think is a really really funny term. But these influencers out there who are you know, these people trust for a variety of reasons are created by created by the consumer themselves because again, it goes back to that search for confirmation of like, I think I want this but I need someone to tell me that this is the right thing to get So that's a really good, good question.
 
</strong>Michael Hingson ** 55:05
Yeah, because in reality, rather than saying, I need somebody to tell me, it's the right thing, it would seem to me that what we should do is to say, I need to get the information from sources to decide whether it's the right thing or not. And if I'm not confident, then maybe there's something else I need to learn. And there's something there's nothing wrong with experts. There's nothing wrong with people who really no one has ever said. But by the same token, it still comes down to you should check all sides of it, whatever it happens to be, and then decide what the right thing is. Because the fact is that the right thing for you may not be the right thing for me. And that doesn't make the decision for either of us wrong.
 
<strong>Eric Dates ** 55:52
Absolutely. And I think as we look at defining the personal side of success, I think becoming more aware of these things that exist in marketing, and in business alone, I mean, just just being a smarter consumer, in my opinion, today will help people gain that success, whatever that looks like. Because if you can't fall victim to marketing, manipulation, or you know, persuasion out in the market to go make decisions that you didn't necessarily want to make or wasn't the right one, because you were tricked, whatever it may be. I think that that realization of being cognizant of what's going on what those triggers are, so you don't fall victim to it, start to open up the right way to more clearly define what success looks like for that individual. Because now your mind is free. And to me, that's the precursor to personal success is how do you unlock your own mind, from a place of being controlled professionally, I think it's it to me, it's no different than sports in the way I believe this, it's, it's professionally is whatever your goals are for yourself in this role, whether you want to achieve the CEO or whatever you want to achieve. And you go get it like celebrate that win, because it's something you want it to go do for you to understand why totally different discussion. But if you if you, you know wholeheartedly believe that that's what you want to go do as a professional, you want to, you know, win a championship, win a Super Bowl, you want to have an exit with a, an acquisition, or m&amp;a activity, whatever it may be. That's okay. That's a great goal professionally, but I think separating the two is where people start to win. Because they know that there are two difference. Because you know, professions only exist because of money. Right? If you really look at it, it's you're getting paid to do something, therefore you are professional. That's it. But as your personal stuff should be a little bit separate, in my opinion. But that's that's just my my thought on that matter.
 
</strong>Michael Hingson ** 57:50
Well, I would agree and goals, by the way can evolve. So you may start out wanting to be a champion or acquire a company or become a CEO. And it may very well be that as you work towards something, you'll decide that well maybe that's really not what was best for me and you should be open to looking doesn't mean you have doubt, but you should be open to evaluating what you do regularly. You did. And you you migrated. And that seemed to work pretty well. You know, we call this unstoppable mindset what? What would you suggest to people in terms of how they can develop an unstoppable mindset, mindset.
 
<strong>Eric Dates ** 58:31
Love that, to me is the word that stares me in the face is mind, right? Just the root of all of that comes to understanding your own mind. Not everyone else is just focused on your own right understand what makes you tick, understand what makes you frustrated, you know, put in the time of thinking every day and just challenge yourself understand things seek truth in yourself. Don't think validation or seek validation and other people's thoughts and opinions? Or or god forbid the internet. You know, really just be cognizant of who you actually are. And I think once you understand that there's your starting point, to start figuring out, how do I stay this person? Is it first of all, is this the person you want to stay? As? That's a great question to ask. But once you figure out that this is me, and this is who I want to be. That to me is is the unstoppable mindset part because now you're concrete in your conclusion that this is me, and I accepted and proud of who I am. And now everything else out there is just how do I go? Get it done? Because you already done the hard part of figuring out yourself
 
</strong>Michael Hingson ** 59:47
and it is all about you understanding you and I totally agree with you. And that's a great way to bring this conversation to a close because I think it will give all of us a lot to think about out. And I do want to thank you for being here with us. How do people reach out to you maybe learn more about you and learn what you do and how they can maybe interact with you?
 
1:00:10
Absolutely. The one social platform that I am on is LinkedIn. And I'm completely accessible, happy to chat with anyone, anytime. How do they find it and just search for Eric Dates, I believe I'm one of the few. And I'm happy to share out the LinkedIn URL that we can toss in the bottom of this at some point. But yeah, never hesitate to reach out if there's something you'd like to talk about any subject, not just marketing, or philosophy or, or consumers or anything like that. Anything. I just welcomed the community.
 
<strong>Michael Hingson ** 1:00:41
We'll make sure it's in the in the notes, by all means. Well, I want to thank you again for being here with us. I do have one last question. What do you do when you're not working?
 
</strong>Eric Dates ** 1:00:53
I've got two beautiful kids who I love playing with all the time. I love putting on my kid hat because for me, that is who I am. I'm just a grown up kid. And I love playing with them. You know, I love the family life. And they got an incredible mom who we play with all the time. And yeah, I love playing with my family. So that's, that's what I tried to do the most. Because for me, as we looked at, in really in the mind, that's, that's what's very important to me. So I want to make sure I get a part of that, or as much of that as I can on a daily basis.
 
<strong>Michael Hingson ** 1:01:24
And that is cool. And that's the way it really should be. Well, thanks again for being here. And I want to thank you for listening. If you would please give us a five star review at read five star review. If I could talk I'd be in lovely shape. Give us a five star review. Wherever you're listening to us, we would appreciate it. Always love your comments. I always love your thoughts. So please feel free to pass them on. You can reach me Michaelhi I M i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear from you. And Eric, for you and all of you listening if you have any thoughts of people who we ought to have as a guest, please let me know. We are always looking to meet more people and have more great conversations and really, hopefully help make the world a little bit better place by everything that we do. So please don't hesitate to reach out and Eric once more. Thank you very much for being here with us and spending the last hour with us today.
 
</strong>Eric Dates ** 1:02:27
Absolutely. Michael, thank you so much. It was an absolute pleasure. I hope it gets to do it again.
 
**Michael Hingson ** 1:02:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Marketer and Problem Solver with Eric Dates</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4c33e0e1-580b-4aaf-8b95-0b6b120f48ec.mp3?source=rss&amp;ext=asset.mp3" length="39510397" type="audio/mpeg" />
<itunes:episode>163</itunes:episode>
</item>
<item><title>Episode 162 – Unstoppable Neurodivergent Multipreneur with Anquida Adams</title>
<guid isPermaLink="false">https://pinecast.com/guid/4b837640-1a22-4dd7-8fb3-ed5ab8956354</guid>
<pubDate>Fri, 15 Sep 2023 11:00:33 -0000</pubDate>

<itunes:duration>01:03:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/8d17d236-3c25-40f8-ae45-3d4cb6901e50/UM162-Anquida_Adams-Coverart.jpg" />
<description><![CDATA[<p>So you may be asking “What is a multipreneur”? Just listen to our guest, Anquida Adams, and find out. Anquida is an extremely multifaceted company that helps other companies and organizations grow, develop leaders and internal communities as well and create a sustainable model for the future.
 
Anquida does all this and, as she will tell us, she has a neurodivergent brain. She has both dyslexia and dysgraphia. Not only does she have challenges in absorbing written material in the same way as we, but she also has challenges in communicating through her own writing.
 
All the above aside, Anquida has built a successful company and as we learned today she is scaling and expanding it. Talk about unstoppable, that is by any standard Anquida Adams.
 
 
<strong>About the Guest:</strong>
 
Social Relations Coach, and Multipreneur, Anquida Adams is the Founder/ CEO of the A.L.A. Brand &amp; Being Anquida Brand. She is a self-advocate and disability community advocate for creating a space of emotional and financial fulfillment to live a completely interdependent lifestyle.
 
  As a seasoned expert in her field with several years in education and personal hands experience behind her. She knows what truly drives self-awareness, confidence, trust, and communication intelligence that will promote outcome returns of more productive teams, better managers, confident direct reports towards management, a balanced workplace, interpersonal skill, growth in leadership, strategic strategy, analytical skills, and individual inner growth. Her passion for personal &amp; professional empowerment ignited her current career path as the CEO and Founder of A.L.A. Brand and Being Anquida Brand.</p>
<p>The A.L.A. Brand is an enterprise that consists of three companies, A.L.A. Consulting Firm, A.L.A. Event Planning &amp; Management, &amp; A.L.A. World Foundation. All divisions &amp; subdivisions play a key role in building foundations &amp; sustainable aligned systems w/in the human &amp; organizational structure of the workspace culture and the bottom line of the lifecycle of businesses. Our services range from coaching, consulting, development, &amp; implementing transformation for Leadership/Teams, Equity/Inclusion/Diversity+ SJ Development, Disability/Inclusion, Entrepreneurship/ Startup, and The Individual aspect as Personal/ Professional/Family Development, to the Hiring, Development, &amp; Retaining of employees through our signature career fair or private career we host.
 
About our main brand A.L.A. Consulting Firm:
Is a Global Boutique Firm with expertise in Social Relations with a holistic human-center approach to seeing, developing, and implementing systems such as human &amp; or organizational systems.
 
We have an organized transitional flow w/in and between systems, which creates a learning environment for Organizations' Socio-Emtional/Psychological Development(corporations/ government/ non-profits), Equity, Inclusion, &amp; Diversity (EID), Entrepreneurship/Startups, &amp; Individuals (personal, professional, &amp; the family.) to explore a Holistic/Human-Centered approach to developing skills of creating a higher awareness of Identity intelligence™️, Human Energetic Systems™️ , Human Emotional-Setpoint System™️ &amp; other internal/external environmental stimuli to address next-generation personal and business challenges.
 
Simply put, we help navigate our clients through times of personal &amp; professional unpredictable circumstances by focusing on our core foundation of Mental self-investigation, Emotional Intelligence, Conversational Intelligence, and Physical/Mental/ Spiritual wellness!
To learn more about our A.L.A. Consulting Firm Specific Sevices go over to our page to learn about our other services.</p>
<p>Our Being Anquida Brand leading strategic boutique coaching and development practice in relationship systems. Our passion is empowering our clients to achieve a mindset of striving, thinking, and relating to how to navigate human relationships/experiences through transitions of success and failure across an individual's lifespan.
 
 
<strong>Ways to connect with Anquida:</strong>
 
<strong>A.L.A. Consulting Firm</strong>-<a href="https://linktr.ee/a.l.a.consultingfirm" rel="nofollow">https://linktr.ee/a.l.a.consultingfirm</a>
    A.L.A. Entrepreneurship and Startup -<a href="https://linktr.ee/a.l.a.startup" rel="nofollow">https://linktr.ee/a.l.a.startup</a>
 
<strong>A.L.A. Event Planning and Managemen</strong>t-<a href="https://linktr.ee/alaeventplanningandmanagement" rel="nofollow">https://linktr.ee/alaeventplanningandmanagement</a>
     A.L.A. Disabilities Talent Recruiting/Consultancy Solutions-<a href="https://linktr.ee/aladisbilitiesrecruiting" rel="nofollow">https://linktr.ee/aladisbilitiesrecruiting</a>
 
<strong>A.L.A. World Foundation-<a href="https://linktr.ee/a.l.a.worldfoundation" rel="nofollow">https://linktr.ee/a.l.a.worldfoundation</a></strong>
** Sa<strong>vvy Successful Black Business Women-https://<a href="http://linktr.ee/ssbbw" rel="nofollow">linktr.ee/ssbbw</a>
 
</strong>Being Anquida Brand:<strong>
Being Anquida -<a href="https://linktr.ee/beinganquida" rel="nofollow">https://linktr.ee/beinganquida</a>
 
 
</strong>About the Host:<strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening!<strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</strong>Subscribe to the podcast<strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review<strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</strong>Transcription Notes<strong>
 
 </strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:21
Well, readings once again and welcome to another edition of unstoppable mindset today, we get to visit with Anquida Adams and quita among other things, describes herself as a multi printer. I want to get more information on that it is amazing how we always create these new terms, but I think it probably makes sense. She has the ALA brand and under that are a lot of different things. And she's going to tell us about that. So I'm not going to spoil any of her fun. Please not yet. We may try later, just for grins but for right now. Anquida seriously, welcome to unstoppable mindset. We're really glad you're here.
 
</strong>Anquida Adams ** 02:01
Thank you so much. Thank you for having me, Michael. I am super excited about this actual interview today. I know that we've been talking for a little bit and I love your excitement. And I love what you're doing and what you're continuing to do for people with disabilities within our space. So I'm really excited to be here and I thank you for having me. And I guess going to the question that you had given me around like molto printer printer.
 
<strong>Michael Hingson ** 02:30
Yeah, well, first, first, first of all, what is your disability?
 
</strong>Anquida Adams ** 02:35
Okay, so yeah, so I am neurodivergent have a I'm dyslexic. And then I've, I have dysgraphia. So for me, it's more of like, how do I navigate the big role of like having a business and then having being dyslexic and having dysgraphia is kind of sorta like, that's a big thing to have, which owning all the businesses that only on the things that I do so it's kind of
 
<strong>Michael Hingson ** 03:07
Yeah, discrepancy is what this graph
 
</strong>Anquida Adams ** 03:09
yet it's more of writing. So like for me, with my dysgraphia, I really leave that articles when I'm writing. So yeah. That's how, so it's pretty much. So dyslexia is around reading, and then this graph is around writing.
 
<strong>Michael Hingson ** 03:30
Uh huh. So you, you deal with writing challenges, and you deal with input challenges from reading with dyslexia?
 
</strong>Anquida Adams ** 03:38
Yeah, so like, it's not like I cannot read, but it's like, my brain can go within spaces of different levels of it. So if I read something for me, okay, it can go several different ways that for my dyslexia, I don't know about everybody else. I think everybody else, everybody's different. So for me, like, it can go in many different ways for me, like, oh, they may be talking about this right here. Is that that or just depending on like, if everything I always have to how I put it, I always have to, like clarify. Like, hey, let me clarify the meaning of what this mean. What did you mean by XYZ?
 
<strong>Michael Hingson ** 04:17
Uh huh. Well, so when did you learn that you had dyslexia and dysgraphia?
 
</strong>Anquida Adams ** 04:24
Um, so I guess my story starts out with my mom and I and my brother, my younger brother, we moved to California, Oakland when I was younger, kindergarten pretty much and I did okay in school because I still have my report cards from when I was little. I got from my mom a long time ago, but I moved we moved back to California like our my second or third grade year, and moving from California to Mississippi. I'm the The learning styles are so totally different. Where I was, it was kind of hard for me to actually navigate it. So my teacher put me in special needs classes. And when I got into special needs classes, my, my new teacher said, you're not supposed to be in here. It's just you need help in other areas of teaching you how to actually navigate, I think, because I stayed in those. She didn't, she told me she was going to help me get out. And so I stayed in for a year and a half. And then I got out like, like, maybe two years. And so they usually put you a year a year behind. So I got finished with school, um, and was in regular classes, but until I got into college, that's how I learned that I had dysgraphia. dyslexia and dysgraphia. So yeah.
 
<strong>Michael Hingson ** 05:50
Did you suspect there was something different ahead of time? I mean, so they put you in special needs classes, and they said, You didn't really belong there. But yeah, nobody was really diagnosing or figuring out what was going on with you or what
 
</strong>Anquida Adams ** 06:04
I will, because I was a child, and that's why we'll talk about that later. That's why I want to advocate for parents, and making sure that kids understand the journey, because I think where I was because my mom, my mom used to surprise my mom all the time, she'd say, I was like a kid in an adult's body. And so it was kind of weird, because, but she did not explain, they didn't explain to me all the processes, some adults did, some of those didn't. But I think if along the way of if I would have been told the process, I could have taught them how to navigate me from that time. And I think that if I would have gotten a lot more help, I could have like an n plus Mississippi. I'm not not not to be funny, but like, their I guess, the way that we're taught, especially in public schools, because I went to a public school, I went to a private school in my college years. And public schools there. It's kind of sort of, I don't know, like most schools in United States, they prep you for to take the tests, and is always about testing. And so it wasn't really about like, how do you learn, but we were always prepped in my mind, remembering we're always prepped for the test.
 
<strong>Michael Hingson ** 07:22
Yeah, and the result is that you really didn't get the education that you needed as such. Yeah. And no one diagnosed what was going on. And that happens. So often, I've talked to a number of people here on unstoppable mindset who said they were, for example, on the Autism Autism spectrum. And they didn't know it, or even people who said that they discovered they were dyslexic, or neurodivergent, in some other way. And they didn't discover it until their 30s and 40s. And some of them figured it out themselves.
 
</strong>Anquida Adams ** 07:59
Yeah, yeah. So I mean, it takes a while. Because, again, when you're in a mode of like, exploring of who you are, it takes the time for you to like, kind of figure it out, like, Okay, well, you know, most of us, especially most people who are undiagnosed or just navigating through dyslexia, or whatever type of disabilities, most of the time, like, you're, you're working with it, and you're like, okay, you don't even think that it's a disability, because you're just pushing through. And so when you do get tested, you're like, Oh, I didn't know that. You know, I was I just thought it was a good thing that everyone else has. And I'm just learning how to, like, navigate through that, that that, that that thing that everyone I'm thinking in my head, my story that everyone else had?
 
<strong>Michael Hingson ** 08:47
Yeah. And it really wasn't that way at all. But it took you a long time to discover that. Yes. But you at least you eventually did. That had to be some sort of a relief, or give you some satisfaction to figure out what was really going on that, in reality made you different.
 
</strong>Anquida Adams ** 09:05
Yeah. So even even in college, what it was, it was more of like, how do I help you? How do we help you with navigating this space, so there was a lot of like, teaching me how to like, read it in a way where it's like, so my brain is how my brain work and reading. So I would have to go through because my brain works so fast. I had to go through with my hands once and then the next time highlight everything except the articles and then take an actual piece of paper and with like four and a half and then go go up my brain was scan the words really fast throughout the actual book or paper, whatever. And that's how I literally am able to retain some stuff. So that's how I began to learn how to read like to make sure that I comprehend or I got everything down because it was too much. It's like reading it. So I had to play Deus. It takes a long time. But it helps me out. And I can, you know, I can I get it there.
 
<strong>Michael Hingson ** 10:09
Yeah. But as I said it had to certainly be a relief. And did you? Did you feel like once you figured all this out, you started to make a whole lot more progress in terms of being able to do things and moving forward with your life?
 
</strong>Anquida Adams ** 10:24
Well, I mean, so I didn't. So in high school, I learned how to like, especially in our writing class, I had one teacher, I remember her she was like, if you don't know how to spell a word, and I think that's her, well, that's big to words worse. She's like, if you're not Asheville word, create a sentence that describe the word. And I think that's pretty much I've had teachers along the way, too. And that's to give kids like that, or other tips to kind of help out with, you know, writing or with, you know, our reading or whatever. So I think that we, people who have dyslexia, we've given we've given all these tips, but it does not help us when we're until we learn how to navigate ourselves. It doesn't help us until we're actually in the situation. And those tips, some sometimes don't work, because again, you have to learn how to navigate it. At that particular time. I think I had a conversation with a person a year ago, and I was trying to ask him to help me with a project that I'm doing. And he was like, Well, my child, I paid a lot for my child to go to a school. And they teach him a lot of how to like, learn through, you know, his disabilities. And I looked at my said, I'm a product of that. I was like, they can give us tricks and trades and stuff like that. But if, if the, if the spaces that I'm supposed to be in a workforce are not equipped to work with me, those tricks in whatever tricks and trades don't work. So I think that there's a deeper conversation when it comes to disabilities, and then also disability and inclusion within the workforce.
 
<strong>Michael Hingson ** 12:07
It sounds like just the way you're describing it, that they sort of suspected that you happen to be a person with dyslexia, but they weren't talking to you about it, or really addressing the issue.
 
</strong>Anquida Adams ** 12:19
Yes, all the help that I've gotten, they weren't addressing the issue, they were just given me things to get around it, or to just survive.
 
<strong>Michael Hingson ** 12:30
So they kind of knew it was there, but they weren't telling you or helping you with it.
 
</strong>Anquida Adams ** 12:36
They didn't give me the tools and resources that will that's particularly a mentors router problem. They just tried to like do the surface level, put a bandaid on it? And like, Okay, this is the best way I can teach you to survive in the world go out there to do your best.
 
<strong>Michael Hingson ** 12:57
Do you think they actually figured out that you had that you were a person with dyslexia, though?
 
</strong>Anquida Adams ** 13:04
I mean, again, I because I was a kid. And because I didn't, I knew certain parts, and I didn't know every part of it, I just I advocate Now, sure, it's abilities that parents make sure that their child has a pardon to it, even if they don't know the language, because the language is more more bigger. It's like a big vocabulary for them. At least they know like what it is. And then also like, unless they know a definition of like, what it is, and then they're able to make it applicable in their lives to like, be able to, like, you know, navigate it, like who say, difference if I have this word dyslexia, and I don't, and then and I know, that's what I am. So let me help me to figure out what type of other community people that um, that I can be a part of this like me, that can help me out. And then when you do have tests, you want to tell me everything about the test, let me know at my capacity of where I'm at as a child, where I'm at and then also where you guys are wanting to take me because I think I think they I think like the education institution and also the teachers and also the parents do not allow that child to have I don't want to executive like however this they don't allow the child to have like some type of executive like
 
<strong>Michael Hingson ** 14:34
they don't want you to be your your own advocate or Yeah, but again, and I don't want to put words in your mouth, but am I interpreting it right though that they probably really knew that you had dyslexia but they weren't okay. And and that's so unfortunate. You know, and I know and so many people with disabilities who get in involved in advocacy when we're talking about The end device Individualized Education Plan, the IEP and so on. Yeah, they don't want the kids to be involved in that. And the kids are the first ones who should be involved. Because if we don't learn to advocate for ourselves, then how are we going to truly learn and understand? And also recognize that we're okay. Yes.
 
</strong>Anquida Adams ** 15:21
And that is why I do the work that I do and lead first with self advocacy in whatever manner that I'm connecting with. Because I want to make sure that most people, like understand like, hey, once you understand yourself and navigate yourself, it's easy to navigate yourself in the world around you. And that's why I am like this is it's very important for the parents to allow the kids to be a part of the process. I think with you, I know, like you, you, you have lived with your body and I have moved my body this whole time. So we kind of know what's going on. Oh, we probably don't know how to overpower didn't know how to articulate at that time, but at least we could, like, if we got hints to explain, we will probably be able to actually tell our parents like this is what I need it? Well,
 
<strong>Michael Hingson ** 16:09
I think I was fortunate because my parents were very open and honest about me being blind.
 
</strong>Anquida Adams ** 16:17
That's another story. That's another type of disability. Yeah,
 
<strong>Michael Hingson ** 16:19
it's a different issue. And I appreciate that. But I think they were very upfront. And they were perfectly willing for me to explore and, and sometimes take risks, and they took risk by letting me do that. But that is a different story than what you were having to address and deal with. And no one was really helping you and being upfront and so unfortunate that they didn't do that. But yeah, that happened.
 
</strong>Anquida Adams ** 16:50
Yes, I got I got a chance to have other risk in my life where my parents allowed me to, because so I was dyslexic, or I had a decision, I have a disability. But at the same time, I was wise, you know, I told you earlier, my mom said that I was an adult in a kid's body. So they weren't helpful. It wasn't that much help on that side. But I was really wise. And I, I had I was I had wisdom, and then street smarts, both of you, if you would, like, put it together. So it kind of helped me out a lot.
 
<strong>Michael Hingson ** 17:29
But it also sounds like your parents probably didn't know what to do. And they weren't getting help either. Which is so unfortunate. But I'm, I'm glad you turned out the way you did and that you really appreciate your parents, which is of course part of the whole process. Yes. So you moved by you were in California, then you move back to MIT or to Mississippi. And where did you go to college?
 
</strong>Anquida Adams ** 17:55
So I actually went, this is this is this is that dyslexia and that mindset of like trying to find who I am or whatever. So my first year and a half I went to I went to Oakwood University, and that was a historically black school. And that's why I knew I had enough I had a space where they took their time and they helped me out with, you know, understanding enough for me to get it so I can actually move with my actual dyslexia. They gave me tools, similar to my my dyslexia, but that was a school where literally, I learned like all types of leadership skills there. While I was there, I was part of several choirs. I was a part of an ensemble, I was a a chaplains assistant, or we had to like during Chaplain time, do the whole program. And then also the different buildings were assigned to for like chapel for the different residents, presidential individuals that are on campus. So I got a chance to do a lot. I was a part of the actual president, Ambassador space where we were the first when emotional intelligence came out first came out our president for our ambassador space, like I made sure that we had, like, classes with I mean, we did classes on emotional intelligence. So I'm saying like that because it helped that later on some of the stuff that I do. So I learned a lot at that first school that I went to and then I stayed there for two years. It got really expensive. And so I went to you ah, for a semester because I was trying to figure out what I wanted to do, which is University of Huntsville, Alabama. Okay, so the school Oakwood University is in Huntsville, Alabama. So historical black school for seventh Adventist. Got it? Yes. And so I went to UNH first semester ah, Um, I was trying to figure out what I wanted to do. And at that time, my, my major was, um, physical therapy because my high school year of college, I mean, high school, you have my high school, my senior year of high school, I worked at a PT clinic, and I was a PTA and then I was also a, that's what I told you. I was doing a lot of amazing stuff, and I didn't know it. So I was a PTA and I was a administrative assistant at the at the actual clinic. And then so I was like, Okay, well, I've liked this, let me go into to my school. So at my school, I was on the track of doing a year, a year and a half, two year no two years at Oakwood, and then finish off my PhD at Andrews University. And that's another school that was 78 minute school. And that was a mix School of everyone. So it also in Alabama. No, that was in Michigan. So you moved around. No, I didn't go there. But that was the plan. But I didn't go there. So it got too expensive for me. So I went to u h, and four semesters, kind of figure out what I was going to do. And then after you, ah, I kind of went to Chicago, and stayed there for six months, came back home, went to Michigan State six months, tech came back home. And then last time I came back home to Mississippi. And that's where I'm originally from. I graduated from a community college with honors and with 23 hours, and what I went there for, and I changed my major to psychology and elementary education. And so that summer, I went to Delta State University, and I was getting started with my elementary education degree. And that's when I found out during the summer school, that bush two that was president, then he was talking about inclusion, I was like, I can't do that, because I was like, it's too much, it will be too much for me. And so I left there, I finished off my semester there that summer, and I left Delta State that was in Delta Mississippi, and I went to Mississippi State. And that's where I finished up my degree and sociology, gender studies and leadership skills. So I found my niche. And when I went to, when I went to Mississippi State, I, I'm really good at understanding like society, like I can sit back and kind of figure out, like, what's going on. And so, for me, I've done it all my life, until I got into the classes of sociology, gender studies and leadership skills that took some psychology classes, and also behavior science classes while I was there, but I it felt like it felt like home. And so that's how I got into the work that I do now, because of the sociology, me pairing sociology and psychology together for socio psychology, for me to figure out how do I help help the world. And so for, for me, learning throughout the years, I'm about disabilities and what I did not know, until like a year or two ago, about the eight modalities of intelligence, and switch schools do not teach. And for me, within the eight modalities of intelligence, I possess two of the A modells of intelligence, intra and inter personal intelligence. So I'm good at going into spaces, understanding the culture, and then learning how to create create a better space within that space. So like, again, organizational development. So these are things that they don't teach in schools, and these are the things where, you know, with my understanding, even without disabilities, when I do our organizational development work, I make sure that when I'm doing leadership development, I ask the leader, like, what type of intelligence that they have, and I do an assessment to kind of figure it out. And then I helped to understand their actual client, the mean, not their client, but the employees, but direct reports, because you sometimes even in work, there's several different ways that people learn. And there's definitely different ways that they actually interact, but they don't teach us that in school, about the eight modalities of intelligence. So I'm doing it in a workplace and I'm trying to also do it within the actual school systems of teaching them like how to actually help the students learn through that throughout their, through their eight modalities, and hopefully the school systems that will catch on to it because if I would have known that even with my dyslexia, I would have done a whole lot better instead of going into physical therapy. You know that That's pretty much a part of my gift. But the main two areas, I'm really great at, like, seeing and developing systems. And if we got a modalities, everyone has a different modality that they can go into that that that they can figure out a field that is best for them per their modality.
 
<strong>Michael Hingson ** 25:21
Tell me a little bit more about the modality. You said they're eight modalities. Can you can you talk a little bit about more? What that is?
 
</strong>Anquida Adams ** 25:28
Yeah, sure, I can do that for you. Let me let me pull it up. So I know as inter and Trump are intelligent, those two different modalities, intra and inter, personal, intra and intra and inter intelligence, then there's Kunis kinesiology, then there's looking for, so it's eight of them, but I know my see.
 
<strong>Michael Hingson ** 25:54
Well, and while you're doing that, so when did you actually graduate from college?
 
</strong>Anquida Adams ** 26:03
So I graduated in 2010. Okay,
 
<strong>Michael Hingson ** 26:06
and so you have a bachelor's? Did you go and get an advanced degree at all.
 
</strong>Anquida Adams ** 26:11
So I, I literally, um, so like, um, for me, I. So after that, I left Mississippi State. And then I went to Chattanooga, Tennessee, where I started my clinical mental health counseling degree. And I was gonna, I thought I wanted to be a counselor. But now it's like, I told you, I find finance systems really quick to figure out what I want to do. If I don't want to do it, I don't want to do it. And what I found within the No disrespect for Counselors, and Therapists, it just wasn't for me. Like, it was a weird trick. It was a, how they set everything up. Like it's all about not being sued. And the second part is, it was all about, you know, not allowing the person to navigate their own situation like, like with the therapist, you're there. And you're asking all these questions, but it's just, it's a robust or like, robotic way of doing it. And so I rather I thought, if I did go into it, and like I'm doing right now I'm doing coaching. So I get to, like, do things that I want to do. And then within the space, so like, say, for instance, I have a client, like one person I did coaching with I, she, she dealt with a lot of internal things. And of like, I don't know if I can say it on here, but like, she don't realize her a lot of internal things. And so, for her, we went walking, and for me, I'm very intuitive, and with walking, and allow that person to like, walk and talk. As they're walking and talking, what most people don't connect with the different types of techniques that you can use, especially how I connect my techniques with them to have the way that I think and also connect with that person. I'm with her, we were doing three things. One, she had never out of all the therapist, she told me I have to offer our session. So out of all the therapists issue seen that they have never gotten out of her what I've gotten out of her at that moment, too. While we're walking, I think most people don't understand perception, and also how you connect. So our I call it the human, emotional, human, emotional, sorry, human emotional standpoints. We're walking. She was literally not being triggered, but being triggered a good way of bringing back those memories of what she was saying. But then, also she was metaphorically saying what she was expressing how she was expressing the actual thing or the trauma that she was going through. But then she was still it was like she was whatever burden she had, she was up on lifting and leaving it there as she walked every step she took. So it was like a lot of things going on at the same time. And so that and so as we were talking in m plus how I connect with the my client, I was able to like hold a container for her as we're walking as we're talking so allow her to like, elaborate on some of the things that that happened to her or to happen with her throughout her lifetime. And so she was like, you know, she wants to do more Do more sessions with me because there was a lot of things that were happening at the same time where she was able to release, and forgive. And also think of ways that she could, you know, be better because of the things that have happened. So I say all that to say like, so, going through the program, I realized that it wasn't for me, because I wasn't able to actually, um, go outside of the, the parameters of what psychiatrists, psychologists or therapists do. And so I did a whole year within that program. And I picked what I need to take, because I use again, both psychology and sociology within my therapeutic session. So after there, after Chattanooga, I left there and went to Texas stayed there for four years. And I thought, I want to go back into sociology, and I was gonna start my master's in sociology. And then I figured I was like, No, I don't want to do that again. So I stayed there for four years, going to one semester for that fruit to notice that I didn't want to do it. And within being there, I was like, Okay, well, I don't think this is places for me. So I moved again to Seattle, I've been here for going on 10 years now, this year. And as I got here, I got into corporate and I knew when I got into corporate, some of the things that are happening, when it came to leadership, when it came to culture, I was like, this is where I want to plant my seed. And like doing the work of making sure that we do better with our as leaders, we do better with our employees. And so I actually started my master's degree. And it was organizational psychological development. And as I went through that program, I don't want to be rude to them. But like, I knew that I wanted to do the work. But at the same time, there was a lot of things that were going on at work. And that was going on within that actual organization, or within the program that I could, I wasn't able to deal with the pasty of it. And so I finished that, but I started my I was only one out of the group that actually started my consulting firm. And with and with all the stuff that I've learned within that first year, I was able to kind of hone in to what part of organizational development that I want to go into. And they didn't help me with creating my business, I did everything on my own levels. But by being in that program, it allowed me to understand the different again, I tell you, I can just go into a space and learn a lot of stuff and learn a foundation of things because I see, I can see systems. And so like, as I as I went into that space, I kind of understood and I went out and created my own system, um, by seeing what they did. And so it kind of helped me out with building out my business. A long journey. So yeah,
 
<strong>Michael Hingson ** 33:30
so you did get your master's degree. By the time it was all said and done.
 
</strong>Anquida Adams ** 33:33
I did I did not finish. Finish it. Okay, good. But every time I went into a space, I guess, for me,
 
<strong>Michael Hingson ** 33:43
school wasn't the right thing.
 
</strong>Anquida Adams ** 33:45
Well, I mean, it's not it wasn't the right thing. It was the right thing for the moment that I got the foundation. Right, what I needed, I actually left, right, that makes sense.
 
<strong>Michael Hingson ** 33:57
Yeah, it does with all the other stuff that was going on. So when did you actually start? Well, let me go back. You said you went into corporate? Did you go to work for a company? Or did you just start your business?
 
</strong>Anquida Adams ** 34:08
I worked for several companies. And as well, I'll just be transparent. Like, within this space here, and the Pacific Pacific, or Pacific Northwest. When I first got here, there was less talk around diversity and inclusion. And this is pretty much white culture space. And me being here and me, I'm not getting a memo of like, hey, like, you know, just shrink yourself. And if I didn't get the memo, I didn't care about the memo. So like I learned very first, just first off and being in a corporate spaces that I if I did not take care of take up for myself or to have self advocacy around myself, that I would allow other people to actually bully me or actually be in a space where I felt so I could not breathe. And when I say when I cannot breathe, it's like, you know, me not being able to actually display my talents and my gifts, not in a shirt that show off the way. But like, for me, my my mindset is, um, I have what I need to do what I need to do, I will do it. And I know, I don't need micromanaging. And if you want to micromanage me, maybe you need to do the job yourself. And so that's not to be ugly about it. But it's like, if you hired me, and you know that I can do the job, like I, you know, please don't micromanage me. And so I had like those people who will try to micromanage me, or if they didn't try to micromanage me, they would, one person told me, I can make a foreign company, but not on her watch, he did a lot of stuff that was I told you, there was a lot of things that was happening. So I had to deal with that kind of sort of, in my program to where there was a young lady that in that program who did the same thing to me also where it's like she was bullying me. But at the same time, that's when I started to wake up and start to my, my self advocacy began much more after after those two situations, because I knew that, yes, I speak up for myself, but most people within my demographic group, they don't say anything, because they just want to get along play along so they can kind of like move along. But I knew if I didn't say anything, that's the next person that was younger than me, came in that position, or came in that organization, they will face the same situation that I faced, and I would not be able to, I don't want to cry, I would not be able to look at myself in the mirror, if I wouldn't have said nothing. Or if I wouldn't have said if I wouldn't have you know, did something about it. And most of the adults that were older that because i i When I came into those positions, I was in my early 30s I was 30 and I was just a baby kind of sorta. And so being in those positions, and having someone older than me that looked like me that was brown. You know, tell me don't rock the boat or enquete uh, you know, don't say anything about it, because you're gonna make it hard on everybody else. Like that, to me was that that wasn't that didn't tell what mean. And so for I got in trouble a lot because I spoke up and I spoke out because I was like, I could not leave I for my My motto is if you go into the place, make sure you leave it better than where you found it. Yeah.
 
<strong>Michael Hingson ** 37:46
So when did you actually start your business? Well, I started my business in 16 2016. Okay. And so tell tell us a little bit about the business. You've got several brands and segments under it. That's pretty fascinating, which is, of course, why you describe yourself as a multi printer. So tell us about that. Right. Okay, cool.
 
38:10
So, um, within, like I told you before, like the origins of this of like, is making sure that organizations Well, let me back up. So ALA brand consists of three areas, ALA consultant, firm, ala event planning and management and aLa foundation. aLa World Foundation, sorry. So I'll go back to ALA consortium or ALA Consulting Firm is a boutique, a global boutique firm with expertise in social relations with a human centered approach to staying developing operating systems on a human side, also the organizational side. So what does that mean? So what that means is you might have a problem in three areas, the human, or the organization and the process are both right. So pretty much we make sure that within that space, we're helping you out with a culture that's the seeing, seeing, seeing the systems, helping out with the systems of your culture, developing that system within your culture, and then implementing what what is there, so like, that's what we do within those spaces, so and unpacking that. So for different divisions, organizational socio emotional psychological development and their services underneath there. Then this the second division is equity inclusion, diversity with the social justice lens. And then the third, division is entrepreneurship and startup coaching and development and the last division is the individual personal professional family Christian development. So all four areas, enter. Have an intersectionality together because of the person you as a pro Sin creates the subculture of the beggar culture, whether it's within any afford those areas.
 
</strong>Michael Hingson ** 40:06
So what exactly do you do? How does it work?
 
<strong>Anquida Adams ** 40:10
So, up underneath the organizational development sector, so there's four. So there's several services, but it's four main services. So there's our so they're a succession planning, always keep that first session planning. And underneath succession planning, there's millennial, multi millennial attention as a strategist, we go in and kind of figure out, you know, the next generation of who's gonna be in charge, that's millennials, right? So making sure that we know who was in your organization, who are the millennials, and then understanding like, okay, um, the second part of that is millennial leadership, development. So like, with that, when we figure out who's the millennials in the space, we're looking at the, the, the, the life, the life, the lifespan of the company. So when you think about the lifespan of the company, need to make sure within those millennials, how are you how you doing leadership development with them, and then also tracking them. So then, when you're able to bring them in the actual positions when the boomers leave, that you have people that are on a succession plan to actually fill those positions. And not only you have the tools to fill fulfill those positions, you have organization that will continue as life is as lifeforce because again, if you're not leading or developing your leaders on all levels, it's going to be hard for you to maintain a great company. So that's two of the actual first two, I secession planning for millennials. And then the second area of it is our ecosystem, Matic structure, leadership coaching and development. And that's for all generations, not just for millennials or generation. And then the second part of that is desk paired with that is ecosystem, Matic team, structure team coaching and development. So what happens is, is that most of the time the leadership get developed, what the team don't, and it's by different people. So we created a actual, a program to where you're, you're, you're doing both development, because if you develop the leader in a manner where they're understanding themselves, and then also understanding how do they lead as a leader, what leadership does they have, or understanding their actual direct reports, and then also understand themselves, because most of the time, most leaders don't have a full unfolding for understanding of how they impact it and print their actual direct reports. And that can lead to a lot of what was the retention, where, you know, people there, you know, lack of retention, because like, pretty much there, people are leaving as a rotating door in and out. So when, when a leader is like, have their actual space in the world and their space within that company, where they're, they're learning of what they do, because most leaders don't get leadership training, they literally are just pushed into a space because they're great at an actual subject, or they're great at actual department or whatever a trait, and they're not able to actually, you know, lead because of that. And I think most of the time, that's why you have people in spaces where they're great at what they do, but they don't know how to lead. And so that's why we help within that space. Now, when it comes to the teams, you have to feel like you're in a safe space to collaborate and to actually you have camaraderie with your peers. So with that of being in a safe space that you know that your leader is leading you and and in a way where they're helping growing the talent and the talent, feel safe, you're going to have a great department and a great culture within your whole organization. So that's the four main areas of coaching and consulting within that space of organizational social, emotional, psychological development.
 
</strong>Michael Hingson ** 44:32
So how do you do how do you do leadership training? How does that work?
 
<strong>Anquida Adams ** 44:37
So again, it's a lot of deep diving. First, creating awareness with them, of their I call it my cornea professional patterns are professional professional origins. It's kind of like our family of origins but is professional origins that I created, most individuals who are and a leadership position, they pretty much mimic the leaders that was before them. And sometimes they picked up good habits, and that's why they could pick up bad habits. And so when they're not developed, they tend to either lane with the patterns that they picked up from their parents, and then in the past, they picked up from the professions of, of, of who they worked for. And so when you think about that, that's a lot of think a lot of things to unpack, and mostly just don't unpack that. And that's why you have a lot of ineffective leaders. And so we work on that inner work of the person first. And then we then work on styles, helping them out with the different types of styles that they can they that they can use per their department of the people that are within our department, because you we teach them how to figure out the actual, the, their employees styles, because a style, you know, each person has a different style. So at least adapted three styles and, and doing a mixture of of one of those three styles to help out with the actual direct reports. Then, after that, we start going into other things that they need to learn that that could be helpful to them that that they have not learned, but then they want to learn around, um, leadership skills. And so especially when it comes to conversational intelligence, that's like embedded in our, our space of like, I'm doing leadership development. So conversational intelligence skills group, it helps the leader to understand how to articulate their thoughts and their feelings. And to be clear, and have clarity when they're actually giving their direct reports. A clear understanding of what they're asked to do as a task. Not only that, but it helps out with conflict, because most of the time, you're dealing with different personalities and different cultures and different ways of living. And so with that, it kind of help out with mediation, because there are cameras or the mediation, they're mediating between, of their self advocacy of how they lead and also between the actual person like of how they is accepting the actual tasks that they're given. Because most of the time, again, we all learn in different ways, and teaching them how to actually work with their their actual direct report around how they learn how they are wanting to be led, and in what styles that actually helped them into motivating them to do well, within the workspace. So all
 
</strong>Michael Hingson ** 48:03
of this that we're talking about comes under the umbrella of ALA consulting. Yes. Okay. Now, do you have a number of people that work with you? Is it just you or how does that work?
 
<strong>Anquida Adams ** 48:17
So, and this is what I have to explain to people, I'm, I'm in big, I'm in this in the space of scaling. So how I created my businesses. Each so by being an entrepreneur, you can have different types of services. Most people tell you to keep keep it at one space. But what happens is when you do one space, within different quarters, different organizations can now only bring you in, but if I have four divisions, and I have services underneath each one, it's easier for me to kind of get an actual get picked to like go into any organization, different in different cores, depending on what services they need, or if there's going to be someone doing it individually. So it helps me out to figure out like how did that work? So because I'm scaling right now I'm able to I'll be able to, like, bring in some more people to do the work with me and or I have some people that I have on the side, if they need to come in to help me out with it, they can help me out with it. Other than that, I'm the person until I began to scale and then so I'm starting to do so yeah,
 
</strong>Michael Hingson ** 49:29
it's cool. Well, you know, the whole issue, of course, is that it's ala consulting, and there's nothing wrong with having more than one consultant or people that work with you. So that that makes sense. But what about I
 
<strong>Anquida Adams ** 49:41
knew I wanted to create a bigger organization and so
 
</strong>Michael Hingson ** 49:47
it makes sense to do that if you can do it in and as they would say with franchises, although this is not but you want to make sure you keep the same flavor and you keep the same process throughout Whoever you work with, needless to say, yes. So a la event planning minute and management.
 
<strong>Anquida Adams ** 50:06
Yeah, so la event planning and management goes hand in hand with La consulting firm because it is event planning and management for organizations. So, we hire, retain, and then develop talent. And so we have four different layers for different divisions to that one too. So there's the career fair. So we have our signature career fair that we're going to start in 2020, but COVID hit, so we had were having to like, throw, you know, like, put it out, and we're gonna try and do it this year. Um, so but what we have been doing for since 2013, is that because we leave on the Astra peripher space, system 13, because we were the only woman event planning and management career management firm here in Seattle, we did over 48 career fairs for career choice, that was the company that chose us to work within their career fairs here in Seattle. And that's how we got started. So, um, by hearing from them, of the, the vendors that want more, more areas, that's when I was like, Okay, well, maybe I need to, to create our signature career fairs. And that's what happened when 2020 hit and I wasn't able to do it, but I started doing it now. And then the second layer of it is organizational events, pretty much we do, um, fun, employee fun day. And then if you don't do any work, just have fun to create commodity. And then camaraderie. And then the second area of that space is team building. And the third area within that space is retreats. And then so the next level of this and so screen of Metellus, showing up the org chart, but the next level, the third level, this is like events. So if you want a one day event to the event or a week event, we can we can help out with a small to medium events. And the last level is our disabilities and inclusion level where we where we do our ala disabilities, transition, transitioning resource summit and Expo. And then this year will be our first year doing it. And then we have our ala team, no ala L A disabilities is Community Connect. And it's like where we get to have people to come together. So whatever, what, whatever quarter it is, by his quarter after the actual Summit is put in place so that the organizations who are wanting to create a disability and inclusion affinity group, they're able to meet with other organizations around the city to work together to actually help out with their affinity groups. And then we coupled that with hiring and people who have disabilities to work with those companies so that we can kind of create jobs for people with disabilities. And then the third piece of that part because there's three initiatives within disabilities. It's our ala disabilities, talent recruiting and consultancy agency, where we do time recruiting and consultancy. So so that this for the wraparound summit there's two other things that will help out. So it's not just you just going to a summit and getting all this things and you're like, Oh, yay, we're happy. But no, we have two other things that will help out. So then you can actually stay on track, but haven't been being intentional about having a space of, you know, a disability and inclusion workspace. So if that makes sense. That's pretty much all of that.
 
</strong>Michael Hingson ** 54:10
So what is ala World Foundation?
 
<strong>Anquida Adams ** 54:14
Okay, so ALAFondation comes into play, where we're able to the foundation part is to work with other organizations, and spotlight nem of saying, Hey, we see you're doing good work. I feel like within the workspace, or within the workforce, we have a lot of people that is quick to say, this is what bad this company is doing. And there's no shining a light on the company that's doing well. And so a big part of our foundation is to partner with other companies to make sure that they other nonprofits, to make sure that they're seen within the actual workspace of doing whatever they need, will that they're doing what they're doing with The individuals that they're working with within the communities that we're working with, and then that's part of the foundation, and then another part of the foundation. And so it's two projects, a project for making sure that organization is being seen. And the other project is to human, the human project and this around homelessness, and we're bringing it bringing awareness around homelessness, um, and several different ways. So it's five phases of that. And this homeless, a lot of, I'm not gonna go into it,
 
</strong>Michael Hingson ** 55:30
that's okay. Up. So what is being Anquida?
 
<strong>Anquida Adams ** 55:34
Oh, that's, so that's like opposite. So I explained in the ss, so ala Brand, it creates foundations, and it helps out society with creative foundations, and getting started on the right feet on, you know, whatever, whatever, whatever area that you're working with, with us, it's just creating that foundation. So being Anquida, is actually a space of creating healthy relationships. So you have the foundations, but now you need to learn how to like, have an ongoing way of learning how to have those healthy relationships to continue the actual foundation that you have created. So that's what being enquete is about. So being Anquida is a small boutique firm, with expertise in relationships. And so within that space of learning about relationship, it starts with you first, not only does it start with you, it's about understanding, that's where the identity intelligence starts out with. So like, we created this formula for all of our work throughout our identity  intelligence. And that's where identity intelligence for our consultant for our elite consulting firm came from. The root of it came from the actual being queasy to being quita is a space where you're able to, first have a relationship with yourself, first, understand who you are, and how to navigate yourself in the world around you. And having identity intelligence create a place where you can actually understand your shadow side and your light, or your fragmented shadow side in front of you in light. And what we're all that, all that is means is, is that we have different duality parts of us. And then if we suppress the parts that we think that, you know, if someone knew about us would make them run away, then we intentionally or unintentionally do things that will make people not like us, and we don't even know it, because we're we ignore the fact that this is part of our shadow side. Does that make sense? That is a lot of it's a lot of unpacking?
 
</strong>Michael Hingson ** 57:53
It does make sense. I think I understand exactly what you're saying. And it does make sense. And you certainly pull a lot of things together, no doubt about it. And clearly you're you happen in person that getting a lot of things accomplished. And you're you're trying to bring a lot of things into the world. And and I hope that you are going to be very successful at scaling. Well, let me ask you, if people want to learn more about you, or reach out to you and maybe engage you or or in somehow become involved with you, how do they do that,
 
<strong>Anquida Adams ** 58:29
um, they can go through our link tree, link to yours. You can say WWW link, and then t  r dot  e e and then slash a dot L dot a consulting firm. And it's unnecessary. I know it's a lot. But if you can look there, or like, the best way is LinkedIn, LinkedIn, you can get get in touch with me really quickly. And then all of what we do is underneath experiences, you can kind of go visit or go visits from LinkedIn from there. And I think that will be the best way. LinkedIn is a whole
 
</strong>Michael Hingson ** 59:04
lot better. What's your LinkedIn handle?
 
<strong>Anquida Adams ** 59:08
So it is Anquida, Adam. So that's pretty much it.
 
</strong>Michael Hingson ** 59:12
A n q u i d a d a m s. Okay. Well, I hope people will reach out, I hope that we've been able to do some good and getting people more acquainted with you and what you do. You are fascinating, you are doing a lot. And that's cool.
 
<strong>Anquida Adams ** 59:29
I write all the things I've done in my lifetime, like, oh, like I know, I talked about a lot but like there's a whole lot of things that I didn't talk about being a part of the Commission for people with disabilities, and then being the co chair of that and then being within that, that space for four years, being a part of the disabilities and inclusion. Well, the Kane county disabilities Developmental Disabilities board, so there's, I've done too, so there's a lot.
 
</strong>Michael Hingson ** 59:58
Well, I think people will definitely Learn about that as they go seek you out and investigate you. And I hope they'll do that. And I want to thank you for giving us the opportunity to learn some about what you do. And for you who are listening out there, I really appreciate you listening. Please give us a five star rating wherever you find unstoppable mindset, we are grateful for it. I know Anquida will be grateful for it. And also, if you'd like to reach out to me, please do so you can reach me at Michaelhi m i c h a e l h i at accessibe A C C E S S I B E .com. Or you can go to our podcast page which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael hingson is m i c h a e l h i n g s o n. So Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a> Love it. If you go there and in listen to some more podcasts and rate us there as well. We really appreciate it. But most of all, I hope that she'll reach out to Anquida I think that she has offered us a lot of interesting and useful information and a lot of insights and we should definitely feel free to engage her and use her talents and her skills. And clearly there's a lot of it there. So Anquida, one last time, I want to thank you for being with us today and coming on unstoppable mindset and telling us so much more. Thank
 
<strong>Anquida Adams ** 1:01:19
you for having me. And I'm just grateful to be a part of this space. So thank you again, Michael.
 
</strong>Michael Hingson ** 1:01:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Neurodivergent Multipreneur with Anquida Adams</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4b837640-1a22-4dd7-8fb3-ed5ab8956354.mp3?source=rss&amp;ext=asset.mp3" length="40855765" type="audio/mpeg" />
<itunes:episode>162</itunes:episode>
</item>
<item><title>Episode 161 – Unstoppable Unique TV Program Creator Ren’ee Rentmeester</title>
<guid isPermaLink="false">https://pinecast.com/guid/e121e9fd-e82f-4fd8-af4c-240d42d8e867</guid>
<pubDate>Tue, 12 Sep 2023 11:00:33 -0000</pubDate>

<itunes:duration>01:01:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b05c127a-8d91-4477-a838-4dd599c46695/UM161-Ren_ee_Rentmeester-Coverart.jpg" />
<description><![CDATA[<p>Have you ever heard of Ren’ee Rentmeester? Well, possibly especially if you lived in Florida in the early 2000s or if you searched around YouTube. Ren’ee is the producer and creator of a program called “Cooking Without Looking”. Ren’ee always wanted to have a career in journalism and began by getting her college degree in the subject.
 
She worked for television stations in Florida until she decided to start her own advertising agency. While interested in journalism Renee also has a strong entrepreneurial streak which was enhanced as she worked on a number of nonprofit boards.
 
In 2001 she decided to create this unique show called “Cooking Without Looking”. Ren’ee is not blind but felt having a program that would feature blind cooks and chefs was worth exploring. The program aired on a public tv station for a time in Miami. Now you can find it on YouTube and there is also a Cooking Without Looking podcast. Renee is seeking ways to bring the program back to a major streaming service. Don’t be surprised if this happens as Renee is clearly unstoppable.
 
 
<strong>About the Guest:</strong>
 
For the past 22 years, I have advocated for people who are Blind/Visually impaired through the TV show called, “Cooking Without Looking,” the ONLY TV show which features people who are Blind/Visually Impaired. We aired on PBS in South Florida.
 
Blind people prepare their favorite recipes and speak frankly (including humor) about their lives as People living with Blindness. It’s not sad. The feeling is like, “This is my life, and oh, by the way, I’m blind.”
 
Mr. Fred Schroeder, President of the World Blind Union, says this about our show: “Your work fits well with our belief that blind people need encouragement to live normal lives and the sighted public needs the opportunity to learn that blindness does not render people helpless nor grant them with superhuman gifts. Your show shows blind people doing normal things, and that is a powerful message for the sighted public and for blind people themselves.”
 
Over the years, I have spoken to thousands of Blind people in various organizations such as the National Federation of the Blind (NFB); the American Council of the Blind(ACB); and the American Federation of the Blind(AFB).
 
Before that time, I worked at CBS as a Press and Public Relations Manager/Spokesperson; Associate News Producer; and Assignment Editor. I’ve been nominated for two Emmys...one for a series of Black History Month PSAs about the Miami people who fought in the Civil Rights movement. The other was for the writing of a special on youth gangs, “Youth Violence: Walking The Line.” I’ve written/published two books of poetry available on Amazon…”Visions From a Dream Called, ‘Life’: The Poetry of Meadowville”; and “Visions II: The Poetry of Life.”
 
 
<strong>Ways to connect with Ren’ee:</strong>
 
<a href="http://www.cookingwithoutlookingtv.wordpress.com" rel="nofollow">www.cookingwithoutlookingtv.wordpress.com</a>
 
Twitter:
 
@cookwithoutlook
 
Facebook:
 
The Cooking Without Looking TV Show
 
YouTube channel:
 
Cooking Without Looking TV Show
 
Cooking Without Looking Podcast:
 
Anywhere you get your podcast, and is available on Alexa-enabled devices
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, Hi, and welcome to another exciting episode of unstoppable mindset. They're all exciting, actually. So I don't know why I said that. But they are and it's fun to talk about whatever comes along. today. Our guest is Ren'ee Rentmeester Ren'ee has an actually a very interesting story to tell, in terms of what she's doing now, what she has done, and so on. And I think it is a fascinating thing that hopefully will fascinate all of you as well. So we are really glad that you're here to listen to it. And Ren'ee, welcome to unstoppable mindset. Good morning or afternoon to you.
 
<strong>Ren'ee Rentmeester ** 01:58
Well, thank you so much, Michael. And thank you for the honor, I'm truly humbled by you honoring me with the interview. So thank you so much.
 
</strong>Michael Hingson ** 02:08
Well, my pleasure. And you know, as usual, this is really more of a conversation than just a plain old interview. So feel free to treat it that way. It's it's both of us talking to each other. Well, let's start with a little bit about the early Ren'ee you know, before you did what you've been doing lately and so on, so tell us about you growing up and all that and how you got where you are is it were?
 
<strong>Ren'ee Rentmeester ** 02:31
Well, usually my airplanes perfect.
 
</strong>Michael Hingson ** 02:35
Come fly with me.
 
<strong>Ren'ee Rentmeester ** 02:38
I was a born and raised in Green Bay, Wisconsin was a daughter My father is Anthony rent Meester. My mom, Margaret and dad was a worker in a factory, paper factory Procter and Gamble. And so you know, I'm just just was born and raised there. And I always wanted to go into TV. And my family were, you know, farmers and factory workers. So that seemed like, sort of a crazy idea to them. Like, what are you talking about get real and such. But I did it anyway. And I worked myself through college, working about six jobs. The favorite I could tell about is working in a pickle factory working six days a week, 12 hours a day putting pickles in jars or one at a time. I don't know if you remember the I Love Lucy episode where they were working in a factory. It was pretty much like
 
</strong>Michael Hingson ** 03:42
Yeah, well, one at a time. So why one at a time.
 
<strong>Ren'ee Rentmeester ** 03:48
Because they were spears, the pickle spears and and you had to put them in there because you had to get them standing nicely. next to one another. And in the middle, there would be a half a pickle half a half a cucumber that would go in and then at the end of the whole thing. The machine would cut that middle pickle into more spheres. So it was it was quite a learning experience. And I knew that I wanted to continue with college so I wasn't working in a pickle factory the rest of my life.
 
</strong>Michael Hingson ** 04:26
You didn't want to be in that much of a pickle. Oh, I had to say
 
<strong>Ren'ee Rentmeester ** 04:30
it was a doozy of an opportunity.
 
</strong>Michael Hingson ** 04:32
I get it. Yeah, well we've been so it's pretty unique that that that kind of a job. How did all the pickle juice get into the jars? Did they also put pickle juice in or did the pickles just leak
 
<strong>Ren'ee Rentmeester ** 04:50
in cotton pickles was a in the machine. I'm trying to visualize it now because honestly I don't remember but I know There was a part of the machine that just poured the pickle juice into it. Yeah.
 
</strong>Michael Hingson ** 05:04
And then when you filled a jar, what did you do with the jar?
 
<strong>Ren'ee Rentmeester ** 05:09
Well, it was on a moving line. So you know I'm a conveyor belt would just take it and then someone was at the end of the line, and those people will have to put them in put the jars that are already covered into a box.
 
</strong>Michael Hingson ** 05:28
So did you put pickles in while the jars were moving? Or? Oh, yeah. So you had to work at a at a decent speed and they didn't let you slow down.
 
<strong>Ren'ee Rentmeester ** 05:40
And they didn't let me talk, which earned me rubber gloves over the head several times from little Katie, the four person
 
</strong>Michael Hingson ** 05:51
which is for talking.
 
<strong>Ren'ee Rentmeester ** 05:52
That's right for talking, you know, so um, yeah, it was a problem. My head I talked too much.
 
</strong>Michael Hingson ** 05:59
Well, so that was one of your unique jobs in college. What were you majoring in?
 
<strong>Ren'ee Rentmeester ** 06:05
Journalism? I have a degree in broadcast journalism from the University of Wisconsin in Eau Claire.
 
</strong>Michael Hingson ** 06:12
So you did pickles among other things? Yes. You go ahead. Oh, no, no,
 
<strong>Ren'ee Rentmeester ** 06:20
and and worked in a disco bar? I thought I just throw that out there. So pretty much you can you can tell I was also a bouncer at that disco bar.
 
</strong>Michael Hingson ** 06:31
Wow. And did you throw pickles at people? Or why you? No, no, I hear you that that you had a variety of different kinds of jobs. You just were pretty flexible in that regard? Huh? Yes. Well, you know
 
<strong>Ren'ee Rentmeester ** 06:45
what, I had the goal, I had the goal of working myself through college. And that was the only way I was gonna get through. And actually the I was bartending at the bar. But then they found that I could be useful as a as a bouncer as well, because guys didn't want to look nasty when I walked up to them on was really nice and said, Okay, you have to go now, you know, they couldn't get into a barber all with me and look bad in front of the girlfriend. So
 
</strong>Michael Hingson ** 07:20
that's pretty cool. What did your parents think of all these jobs?
 
<strong>Ren'ee Rentmeester ** 07:24
Well, a mom would after I got home from the pickle factory. Mom would make me take my most of my clothes off in the garage, and she gave me a set of clothes because I smelled so bad. Imagine vinegar times 1000. That's what I smell like. And then sometimes I would I had a marketing job in, in a mall, and I also worked at a TV station as a nighttime receptionist.
 
</strong>Michael Hingson ** 07:58
Okay. Well, so you again, you did a lot of different things. And that's pretty unique. But it certainly had to broaden your horizons and a lot of different ways that I can appreciate that. But you graduated then and had your degree in journalism, and what did you do?
 
<strong>Ren'ee Rentmeester ** 08:17
Um, hey, I moved to move to Tampa first. And I just looked for any kind of job I could get to keep myself going. And one of them was a receptionist at an employment agency. And so as people would come in to the employment agency, I would ask them if they knew anyone in TV because it's, it's, you know, it's always who you know, and all that sort of thing. And I talked to this one gentleman, and he told me all his sister worked at a TV station, which was amazing. And I'm so sure he gave me someone to contact by this time. I was in Miami. I was only in Tampa for a year. I sold magazines in Tampa, and then I moved to Miami. And that's when I became the receptionist. And they he led me to assist her who led me to a job at an independent station in Miami. I wrote on the back of a motorcycle I didn't have a car or in the back of a motorcycle to get there and it rained it poured. It was my summer. It's
 
</strong>Michael Hingson ** 09:35
Miami. Yeah. What made you move to Florida from Wisconsin?
 
<strong>Ren'ee Rentmeester ** 09:40
My boyfriend boy who I eventually married. Oh, good. Okay. Now here are the usual the usual suspect.
 
</strong>Michael Hingson ** 09:50
Well, so you moved down there and so you got a job. Then through your sister and her contact
 
<strong>Ren'ee Rentmeester ** 10:00
The gentleman's sister Yeah, I don't have a system to gentleman sister. Yeah, through her and I got to know who she was. And she had been in Miami for a long time. And my boss was, was pretty amazing. And I was a writer there as a writer at the station.
 
</strong>Michael Hingson ** 10:20
So what kinds of things did you write for? What did you write?
 
<strong>Ren'ee Rentmeester ** 10:24
Um, I started out just writing voiceovers, you know, little voiceovers I used to have between shows, I
 
</strong>Michael Hingson ** 10:30
don't know shows. Yeah. Well, not commercials, not the commercials, but just
 
<strong>Ren'ee Rentmeester ** 10:35
the little voiceovers, like telling you like you had an acute C and about the show that was coming up. Like Benson falls down the stairs. You know, whatever. And and so it was the little things like that.
 
</strong>Michael Hingson ** 10:52
And then again, the game say something like, can you believe that that Benson guy fell down those stairs? Like Benson we liked Benson. That was a fun show.
 
<strong>Ren'ee Rentmeester ** 11:03
BENSON Yeah. I don't know how I just started that. It just popped into my head.
 
</strong>Michael Hingson ** 11:08
Well, so you wrote, and then what
 
<strong>Ren'ee Rentmeester ** 11:15
we see there, your independent station. I was there for 13 years, and it turned into CBS. And I just said one place. And so I became that an associate producer and news and an assignment editor and news. And that was pretty cool. Because as associate producer, you write the news stories, I was just gonna ask. Yeah, you write the news stories. And I remember one of my most memorable news stories that I wrote was about a little boy, he was three years old, and he needed a liver. And in Florida, there's a rule against giving livers to certain people of certain ages, like, if you're under certain age, and over a certain age, while I was on the news desk that day, and the mayor or the governor was doing one of those wonderful luncheons that they do. And I called the father of this little boy. And I said, Listen, I'm going to send my photographer over to you get over there. And my photographer is going to shoot you and the governor asking to get your son a liver. And it happened. I could have lost my job, but it happened.
 
</strong>Michael Hingson ** 12:36
So you created the news.
 
<strong>Ren'ee Rentmeester ** 12:39
Yes. Well, it helped because three days later, the little boy had a liver. So the Governor made it happen.
 
</strong>Michael Hingson ** 12:51
Well, that's cool. And then you took the the time and the interest in doing that. Because that certainly had to be, as you said, a little bit of a challenge and you could have lost your job over it.
 
<strong>Ren'ee Rentmeester ** 13:03
Right. But as your title is unstoppable mindset. I don't ever let any of that train stop me like, what's more important my job or little boy's life?
 
</strong>Michael Hingson ** 13:15
Yeah. So did anybody chastise you for it? Or because of that or not? Okay. They Oh,
 
<strong>Ren'ee Rentmeester ** 13:23
yeah. Yeah. turned out great. I don't even know if a lot of people knew that my cameraman and I did that. I mean, that we set it up, sort of, because, you know, no one ever said anything about it afterwards. So, but it worked for a while. And then the little boy died a couple months later, because his buddy Jack did it. But at least he has a chance.
 
</strong>Michael Hingson ** 13:48
Yeah. What year was that?
 
<strong>Ren'ee Rentmeester ** 13:51
Ah, let's see. It was probably late 80s, early 90s.
 
</strong>Michael Hingson ** 14:00
Okay. So how long did you work at writing the news and being an associate producer and so on.
 
<strong>Ren'ee Rentmeester ** 14:09
I was I was there for that in a news department for one year. And then they created a job for me. I was a press and public relations manager. And that went upstairs because the news was downstairs and I went upstairs. And so I was I suppose, spokesperson for the station. And I also produced the PSAs. So that was pretty cool. And in the meantime, I started on a whole bunch of boards because I dealt with a lot of nonprofits. So that's, that's what I did there. And eventually, you know, 13 years later and you're like, Well, what else can I do? And I started my own advertising and PR company. I left the station started my own advertising PR company. And then I thought of something because then with so many different so many different nonprofits, like six of them at once I was on the board. I wanted something for myself, and I wanted something that was a legacy for my family. So I wanted to make a purpose have a purpose.
 
</strong>Michael Hingson ** 15:23
Before we get there, I'm just curious. So you were there until after the World Trade Center terrorist attacks, because you were there? 13 years is that right?
 
<strong>Ren'ee Rentmeester ** 15:33
Was I? Um, no. Okay. Because we're already to that. Yeah,
 
</strong>Michael Hingson ** 15:41
you're gone by then. Because I was going to ask what, what you did or what was it like at the station and so on? Around September 11. But you were gone by then.
 
<strong>Ren'ee Rentmeester ** 15:51
Yeah, I was gone by then. I I remember that day, I remember where I was, I remember. I had a friend in New York, and I called her to see if she was okay. And I just watched her the coverage and and I kept my daughter home that day, my daughter was nine. And I kept her home from school. Because, you know, you didn't know what was gonna happen?
 
</strong>Michael Hingson ** 16:19
Yeah. Yeah, there was no way to know. No. Well, you eventually started as you're saying something that became very personal to you a project that you've been doing for quite a while, and in of itself is an interesting story. So why don't you tell us a little bit about that?
 
<strong>Ren'ee Rentmeester ** 16:39
Okay, um, I created cooking without looking at the first TV show that features people who are blind and visually impaired,
 
</strong>Michael Hingson ** 16:47
which we really call low vision today and appropriately. So. Because when you talk about visually impaired, where we should be compared to people who have eyesight, just like, if you said hearing impaired to a person who was partially deaf, they probably Dec you because hearing impaired is as they recognize a way of comparing to people who can hear rather than saying deaf and hard of hearing, right. So it's learning continuum. And so the whole concept of visually impaired is really unfortunate, for two reasons. One, visually, we don't look different, just because we're blind or partially, why do we deal with it in terms of impaired saying, well, you're impaired if you can't see fully? And so we're learning to say, as deaf people already have blind or low vision, but anyway. Alrighty. So you want it you started this this show?
 
<strong>Ren'ee Rentmeester ** 17:47
Right? Right. Because TV was what I did, that was my tool. And if you want to change the way people look at people who are blind or, or, you know, low vision, you will have to show people, you know, and it's also a way to bridge between the sighted community, the low vision community, the blind community, just just to show what is done because we still have an old mindset. So I did my research, and I went on some blind listservs. And learned about blindness from a lot of people. I did not know a blind person, I do not have a relative who was a blind person. It was just something I saw that needed to be done.
 
</strong>Michael Hingson ** 18:42
And you of course, are not blind. No, I am not. So you did a lot of research, which is always a great thing to do, and a great way to start. So this When did all this start?
 
<strong>Ren'ee Rentmeester ** 18:57
This started in 2001. Ironically, I'm talking to you and 2001. I was in my first meeting about the show, as the twin towers are being hit. That's what happened. And we actually took a break from the meeting and saw as the towers were being hit. Yeah. So your your story is much more compelling. But But I remember like, How can this happen? How, you know, like, we become desensitized to things like this, and it almost seemed like we were watching a movie. It didn't make any sense.
 
</strong>Michael Hingson ** 19:46
Yeah, it was very surreal to people because who would have thought somebody would fly our planes deliberately fly airplanes into the World Trade Center yet? That's the end of the Pentagon. And of course Shanksville, Pennsylvania, but that's what happened.
 
<strong>Ren'ee Rentmeester ** 20:04
Yep, exactly. So.
 
</strong>Michael Hingson ** 20:06
So what was the first meeting about? Was it trying to sell it to a station or plan or program? What was the meeting? Like? What was it?
 
<strong>Ren'ee Rentmeester ** 20:14
It was at Florida International University, the School of Hospitality, because that's where I met a man who was a blind chef. And I met him. And then he was a professor there. And he introduced me to all the people he worked with. And we were looking for anything like how can we work together? Sponsorships, whatever. Um, and that's, that's what we did. That's what we did it first. So So,
 
</strong>Michael Hingson ** 20:48
so when did the show actually start airing or when did you start producing it,
 
<strong>Ren'ee Rentmeester ** 20:56
we started producing an airing it. We started producing it in September of 2005. And after that, it went on in September. And we had a live studio audience at PBS station in West Palm Beach. And we were on like a couple of seasons. And then after that, we hit the recession at 2009.
 
</strong>Michael Hingson ** 21:31
How's my typical like three and a half years to actually bring the show to fruition? Since you had your first meeting in 2001. And it took until 2005, for the show to actually come on,
 
<strong>Ren'ee Rentmeester ** 21:44
there are so many moving parts. First, I found a man who I thought we should use as a host right. And then I had to start going out and selling the program. Because even my I was on the Board of Governors for the National Academy, TV Arts and Sciences. And even they couldn't understand having a show with blind people, because they thought blind people only only are taught, and that a lot of times I still find that out, but they couldn't understand it. So it was a lot of selling them apart just to sell the idea. Then I went to talk to the TV station. And then we had to find a sponsor, because we actually had to pay to get it produced on there. And so I produced it. And it was just a lot of explaining to people and making people understand and once they understood, you know, everybody really loved it and moved on from there.
 
</strong>Michael Hingson ** 22:58
So you obviously had a lot to go through at the same time you had your own advertising agency, you said right,
 
<strong>Ren'ee Rentmeester ** 23:07
right, exactly. So a lot of times whatever costs, I had to pick it up from my advertising company. And because I was you know, like, there were like three of us there. And PR, I do did a lot of PR for people. And I always tried to look at the positive side of it, trying to help people with my PR, you can have negative PR or positive PR. And I always I always used it for the positive and as a matter of fact, even just helping people with it.
 
</strong>Michael Hingson ** 23:42
Do you believe the in the comment, there's no such thing really as bad PR that even bad PR is really good PR?
 
<strong>Ren'ee Rentmeester ** 23:53
Well, I to a point, I won't say bad and good. Effective PR, which means that people at least know about you. And in some ways, because a lot of times they've done studies that people don't realize how they know about you or how they heard your name, but they just know you know, they know your name. And so So yeah, I just I believe that. Just getting your name out there. Sometimes people don't know how but they know of you.
 
</strong>Michael Hingson ** 24:36
And so there's no qualitative factor there. They just know who you are.
 
<strong>Ren'ee Rentmeester ** 24:42
Right. Exactly. Exactly. So then we continually went to many food festivals and people were just amazed we were at Macy's. We went to the Boca Raton wine and food festival. We do presentations with our hosts, one of which was time Although a blind on one was he has, he isn't nearly blind, nearly total and the other man who, who was not all the way blind at all, but we just we just had a lot of fun going together driving down the road hitting these festivals and showing people what it was like.
 
</strong>Michael Hingson ** 25:27
So was this before the show actually started airing or while the show
 
<strong>Ren'ee Rentmeester ** 25:32
afterwards because when we hit 2009, we, most people didn't have any money to sponsor anymore because of the recession. So we just we had to find other ways to get the word out. And so that's what we did, we went on the road or went to the festivals and showed people, we pretty much closed down Macy's because the whole store when they announced that we were going to be there, everyone wanted to see people who were blind, you know, cook and give tips. And, and that's the cool part about our show because it actually is a bridge between, you know, the sighted and non sighted communities. And and so we can understand one another, we don't deal in stereotypes or, you know, something from the 1950s. We know what we can do, and we can do anything we want because we have an unstoppable mindset.
 
</strong>Michael Hingson ** 26:32
So is the show still airing at that time? Or were you just doing the festivals?
 
<strong>Ren'ee Rentmeester ** 26:37
No, the shows weren't airing but I had to keep, I had to keep it going. There was no way I was going to stop it. Because I had a purpose. And I felt like I had a commitment because so many people were backing it at least you know, supportive, even least just in their words. I had to keep it going. So I did we kept it going through. I started a podcast in 2018. Where we talk to people, our motto is changing the way we see blindness everyone there is either blind or low vision. And we also during the pandemic, we started doing it on zoom as a TV show, which we still do now. And we reached 61 countries.
 
</strong>Michael Hingson ** 27:33
Tell me if you want a little bit about maybe some of the unique recipes or some of the interesting experiences on the show. Love to hear some stories.
 
<strong>Ren'ee Rentmeester ** 27:44
Okay. Well, you know, um, we had South African, it was a, it was a sort of organization like the lighthouse. And its Cape Town society for the blind, and we had them on there and they made South African food, which was like pretty cool. And then we had one gentleman when we were in Palm Beach, it was funny. We had a live studio audience and he was an elderly gentleman and he was he was nice man a little crusty. And he was showing us how to make it was like a poor it was called poor man's I forgot what it was. Anyway, he was put here to test the noodles, he actually put his hand in the boiling water. And this was the way he did it. Obviously I cut it out for the TV crowd. But when I was there, the people were yelling at me stick his hands on the floor. It's like he's 80 years old, you know, he knows this is how he does it but I won't put it in I'll you know I'll edit it out because I don't want little kids watching that. But um, let's see what other types of stories we we've had just like a lot of fun. We went to a school in Minnesota and we taught blind kids how to cook and we did our own little cooking without looking with them. And that was a lot of fun. We had a special script for them you know, it was just it's just every everything is full of stories. We also have podcasts where we speak to individuals who are blind visually impaired, we they talk about their life as a person who's blind or low vision sorry, caught myself and and and then at The end they present a recipe and all of our recipes that we present is the cooking without looking recipes of the day are submitted to us by blind or low vision people, and they've actually made them themselves. So we know that you know that they're good recipes. We don't have any sighted people present them. We just, you know, we just have a lot of fun together, we went to a bar, a year and a half ago, we went to an NFB convention, the Florida NFB and was a net, Alan and I in that now in our, our hosts, and we just had a great time. It's like we're family, we've been together now the 22 years, a full 22 years. So we just get a lot of laughs that way too, because we each have our own personality. Oh,
 
</strong>Michael Hingson ** 30:59
well, and that's, that's, that's what really makes a long running operation work when you have a family and people are able to work together and so on. So what happened at the NFB of Florida convention? What did you guys do?
 
<strong>Ren'ee Rentmeester ** 31:16
Well, what we did was we put people on Facebook Live, and we had them tell their story. And then we took pictures with them, it's sort of like we were like, famous, quote, unquote. And we just, we just had a good time, we had people talk about themselves, and what they were doing at the NFB convention. And out of that, we got a sponsorship out of the Florida Division of Blind Services, and they appeared on one of our shows. So that was, that was a good time. It's nice to learn. I mean, every single person has a story that we can learn from, it doesn't matter who you are, where you are, where you are. Everyone has a story that we can all learn from. And that's it. That's what makes us unstoppable. You know, you know, my computer went down and and it was like, Okay, well, what's going on here? You know, what, what's happening with the universe, and my computer went down, because I couldn't do any of the shows or the podcasts. And those are really my fun. That's, that's the fun in my life. I don't bend to Disney World plenty of times.
 
</strong>Michael Hingson ** 32:37
There's a lot of that, then on cruises,
 
<strong>Ren'ee Rentmeester ** 32:38
Ben to other countries. But this is my fun, because I feel like I'm doing something that matters.
 
</strong>Michael Hingson ** 32:47
So you, I remember in looking at your biography, you mentioned Fred Schroeder, who is the past president of the World Blind Union, tell me about meeting him and a little about that.
 
<strong>Ren'ee Rentmeester ** 32:59
Well, that was wonderful. I actually met him when he was president of the NFB. And we spoke there. And when I met him, I was I was just, you know, he seemed like a really great person. But when he said all the nice things about us, you know, how he loved the show, I was honored, because here's a man who has been all over the place and who is blind, and told me that, you know, what we were doing helped. And honestly, when when you start something that has never existed, you're sort of sitting there all by yourself, going, you know, what, what am I doing? Why am I doing this? And, and he made me feel like, we were doing something that mattered?
 
</strong>Michael Hingson ** 33:59
Well, today, is the show airing on any TV stations or is it?
 
<strong>Ren'ee Rentmeester ** 34:07
Well, that's what we're working on. We wanted to get the TV stations, we want to stream it. So been working on getting it either Netflix or the Food Network or, you know, something like that. I've been in contact with Rachael rays, PR people. And Stevie Wonder is PR person. She's very nice. So you know what, we're starting the rebirth. Round two, but we keep it going on Zoom. And with Zoom, we can reach people around the world, which is what we've been going.
 
</strong>Michael Hingson ** 34:47
Yeah. Which absolutely makes sense. Well, how are you being received by Rachael Ray is people Stevie Wonder and so on, and kind of what have you had to do to keep them interested and so on.
 
<strong>Ren'ee Rentmeester ** 35:02
Well, you know, it's really just keeping on reminding people that we're there. Stevie Wonder's person, her PR, the PR person, you know, is Shelley. And she was very, very nice. And so I just keep up, you know, reminding her, Rachael Ray now has left her show, but she's starting something new. So I emailed them, which is very recent, and they're probably on vacation right now. And and people, you know, are actually very receptive. Well, we'll see what happens. But just like before, you just have to keep on knocking on the doors chiseling something out, you know, just keeping on trying. That's, that's all you can do.
 
</strong>Michael Hingson ** 35:47
Have you looked at any of the other Food Network people in the the other celebrity types and gotten any, anywhere with any of them? Or have you tried?
 
<strong>Ren'ee Rentmeester ** 35:56
No, I really haven't. Because I'm, I like the philosophy of Rachael Ray, which is similar to what we do. It's you don't have to be a fancy chef or whatever. It's the home cooking. We've all learned from our parents, grandparents or whatever, how to cook, and survive and have a good time. And, and I liked the way she does it. So our philosophies are similar. In the past, the first, the first host that we had did reach out to one of the people, I don't like the idea of, of, you know, racing or doing things fast and cooking in the kitchen or having a contest and you know, getting angry at one another. I don't like that. I you know, I like just showing people as they are. Because I think that's how we see ourselves. We're not all we're not all celebrities, we're just people who are trying to get by and do the best we can.
 
</strong>Michael Hingson ** 37:07
I would say I think there are places for some kinds of competitions, but I hear what you're saying. I think a lot of the angry, sharp edge things are really a problem. And they don't, they don't really serve a useful purpose. And I've enjoyed a lot of the Food Network. But I like things that are really more fun than yeah, getting angry.
 
<strong>Ren'ee Rentmeester ** 37:35
Right, right. And I and you can have so much fun in the kitchen. Think of it like, a lot of times, that's the way we get to know our grandparents are our parents is cooking with them in the kitchen. You know, like, I cooked with my daughter, my daughter cooked with me from the time she was little. And honestly, I think she's a better cook than me. She's more of a detail person where I'm like, You know what, this is my art. I'm just gonna throw this in. This sounds like it's gonna be good. Try this. Try that. So I'm a little more experimental. But that's the way you get to know your family, in a lot of instances. So I like that part.
 
</strong>Michael Hingson ** 38:16
Oh, I still think it would be fun to somehow involve Bobby Flay because he's such a fun guy. And yeah, he's an incredibly fun guy. He's an incredibly sophisticated guy. He's got an incredible grasp on food preparation, but I bet he would be a fun guy to somehow be involved with
 
<strong>Ren'ee Rentmeester ** 38:37
that, well, you know what, firm your lips to God's ears. I'll give that a try. And you know, I'm living in a place of Ray Charles birthplace I live in Albany, Georgia. And, and so I was thinking about reaching out to their foundation to see how we could work together to get something done as well. There's a beautiful monument to Ray Charles is in the Ray Charles Plaza on the river in Albany. And it turns around, it's blueish. And it turns around, and it plays all of his songs in his voice. And is is is just really beautiful and inspiring, and, and a lot of funny things, a lot of the songs my mom used to sing.
 
</strong>Michael Hingson ** 39:28
Well, yeah, I think any place like that where you can get some funding would certainly be a valuable thing. But I, I think that an innovative visionary kind of guy, like a Bobby Flay might really take an interest in something like this, because it's unique and it's because it's different. And since that's just a thought, you know?
 
<strong>Ren'ee Rentmeester ** 39:54
That's good. It's a seed I'll work on seeing how I can reach Bobby flaying. No problem.
 
</strong>Michael Hingson ** 40:02
So, how has the show changed over the years? Like, from the pandemic, to now and so on? Is it really still basically the same format? How has it evolved overall?
 
<strong>Ren'ee Rentmeester ** 40:16
Well, um, it really evolved from the way we were doing it before. You know, during the pandemic, we started off with people from the United States, and it evolved into going to like seven countries, and having people from all around the world actually watch us. And so, as I wrote in the letter to, I contacted the CEO, both CEOs on ones left now of Netflix, like, Okay, we've planted the seeds all over the world for you. And, and there's an audience all over the world. And Netflix is, is one of the most watched shows by people who are blind, most watched streaming services of people who are blind, and all over the world. So they were, I had heard that that particular CEO was a very nice man. And I've always found a lot of people in TV are really nice, not, not the way we look at them. And TV shows they're actually like, real human.
 
</strong>Michael Hingson ** 41:28
So have you had a response from Netflix yet? What was that? Have you had a response from Netflix yet?
 
<strong>Ren'ee Rentmeester ** 41:36
Um, no, no, we haven't. His name was Ted Saran dose, and he's the CEO over there. And so that's where I sent it. You know, we'll do Bobby Flay. But we're, it's just, you know, an ongoing process of planting seeds, planting seeds. To get it this far, has been pretty amazing. Because, you know, I'm sort of like the Wright brothers with the first airplane, no one can really visualize that, like, What the heck are you doing? And, and, and now we've gotten to a point where we can launch it in a bigger platform.
 
</strong>Michael Hingson ** 42:20
Have you had guests on the show from other countries? Or just the Yeah,
 
<strong>Ren'ee Rentmeester ** 42:25
yeah. We have we've we've had seven countries. They're all blind people from other countries. It was, like I said, South Africa, Guyana.
 
</strong>Ren'ee Rentmeester ** 42:43
Barbados, Barbadoes. Let's see where else where else where else trying to think of the ones off the top of my head. But those are just some of them. But
 
<strong>Ren'ee Rentmeester ** 42:57
everyone can go see them. They're all on our cooking without looking YouTube channel right now. And that's what we're focusing on just getting the things done and and showing people but yeah, we've had lots of different Oh, Jamaica, we had to make it too. So that was pretty cool. So yeah, we've had all these countries, that's really the biggest change that we've had is, is going and highlighting people from other countries, other people who are blind, cooking their native recipes in other countries.
 
</strong>Michael Hingson ** 43:35
How many shows have you produced so far?
 
<strong>Ren'ee Rentmeester ** 43:40
Wow. That's a good one. I think we were up to like 90 something. I'm not a numbers person. You know, I'm a writer. So um, but I'm pretty close to around 90 And then the podcasts as well. We just, you know, I've got another podcast to do tomorrow with a lady. So she's making peanut butter cookies. Yeah, only three ingredients. Peanut butter cookie. So she's going to talk about her life, and Tara coin. So that's what we do. So if you ever want to see or go to them, and enjoy them cooking without looking TV show on YouTube.
 
</strong>Michael Hingson ** 44:37
So how often do you produce a new show?
 
<strong>Ren'ee Rentmeester ** 44:42
Um, once a once a month, and we're going to start up again since my computer and then the podcasts are like, several times a month like whoever comes out and wants to do a podcast. We produce their podcast several times. The month.
 
</strong>Michael Hingson ** 45:02
So, you've, you've had a number of interesting people on needless to say, What's your favorite show so far?
 
<strong>Ren'ee Rentmeester ** 45:10
Oh my, well, that's hard. That's like asking her mother, a mother what her favorite child is, which one is your favorite child? It all depends on who was on there. We had a cute one. For Valentine's Day once, we had two blind couples on there. And we had a lot of fun with that. Um, that was, that was a cute one. And then I really liked the one from South Africa. That was, I was cool. Maybe it's like a little selfish because I love food from other countries. You can always see the similarities of of your own of the countries of your own. One of my favorite podcasts, we had a couple who was blind, and I actually they came to Miami and I walked him around Miami and the beaches and everything. And Mike Gravatt and his wife, Gianna, they're there just a hoot to talk to. Let's see what else they those are probably my favorites, that I can pop off the top of my head. But it's, it's nice to see that people get along and just enjoy themselves. And the blindness is really just a secondary factor. It's it's living and having fun and enjoying your life.
 
</strong>Michael Hingson ** 46:40
So when you do the shows, like on Zoom, and so on, you people are actually cooking during the shows. Oh, yeah,
 
<strong>Ren'ee Rentmeester ** 46:47
yeah, we have a script, everything.
 
</strong>Michael Hingson ** 46:50
So how does all that work in terms of the fact that typically, if you've got to have a camera and everything so people can see it? How, how easy is it to set all that up? I mean, from your side, it's great. But if the other end where the people are actually doing the, the cooking and so on, how does that work? Oh,
 
<strong>Ren'ee Rentmeester ** 47:08
it actually works really great. Um, I've only had edit like one or two of them just a tiny bit, that people put their cameras up either the cameras or their computers, and they are able to cook and we practice first, we have a rehearsal a couple of days before. And we look to see where their cameras set up a lot of times, we you know, they have a family member or something who sets the camera for them in a certain area. It's, and it goes really, really well because we we just do it ahead of time we show them you know, we take a look at see how their camera is set up or whether they're using their computer, and whatever works for them. But we've had lots of success that way. Not a big deal. People are always excited to be on the show the tips. We had one young man mica, he made like he has it down the perfect chicken breast because that's one of those things that can be really really difficult. And sort of dry, you can wear him as a shoe. And he he had a doubt and that became like, pretty popular. And he's a young man and he just took us through it. He was like, Okay, you do this, you do this, you do this. I'm very, very attentive, lots of attention to detail.
 
</strong>Michael Hingson ** 48:43
When people are cooking, there's, there's, there's the actual cooking part. And there's the preparation part. So do people move their cameras around? Or do you just have them in one spot? How does all that work?
 
<strong>Ren'ee Rentmeester ** 48:56
No, um, it depends. It really depends on the recipe. We have one lady who has a special syrup, and she was making some food, very special syrup. Oftentimes, if there's like a lot of cutting or preparation or whatever, we have them prep their food ahead of time. And then maybe just for example, if you need a cup of carrots, chopped carrots, they chop their carrots ahead of time, just like any other TV show, they chop their carrots ahead of time, and then show us just one. But there's there's not a lot of moving around. Most of them don't move around, we haven't worked out so like depending on the recipe, we tell them how to position your camera, how to position your computer, and, you know, look this way to your right to your love, you know. So, um, it actually hasn't been harder. This is probably the first time I'm thinking about it when you ask me this, Michael.
 
</strong>Michael Hingson ** 49:57
The reason I ask is I'm just thinking Have me. One of my favorite recipes is a recipe that I will do on the grill outside. But the preparation is inside. It's a chicken recipe. It's called Chicken Diavolo. It's actually a recipe my wife got from food and wine. And it's really our favorite recipe uses chicken thighs. And the marinate that you put the chicken thighs in is wonderful.
 
<strong>Ren'ee Rentmeester ** 50:26
Sounds good. And it's just, Michael.
 
</strong>Michael Hingson ** 50:29
And it's, it's, it's got a, it's, it's, well, it uses a fair amount of oil, but they're not really oily by the time you're done. But it's a wonderful recipe to do. But just the preparation or doing it and then putting it on the grill is in two different locations. And that's what really prompted me to ask the question, when I'm sure that we could figure out it would be fun to to do it. It's been a while since I've done chicken D. But
 
<strong>Ren'ee Rentmeester ** 50:55
I would love to have you on that one that will be great. Because we don't have anything like that, I would have to see you do part of it, like part of it would be done ahead of time. Because that's really like a lot of TV shows the cooking, a lot of things are done partially ahead of time. And then do you have like some sort of a table alongside of you or?
 
</strong>Michael Hingson ** 51:22
Well, when I do the grilling, everything else is done. And then I take it out and there's there's a table on the grill. But it wouldn't be fun to to think about doing it. The preparation is really creating the marinade. Because then the chicken thighs go into the marinate and then they go on to the grill. So it would be it would be something to explore. And yeah, we'd love the idea would the idea would be that you create marinate, put the chicken in it, then let them marinate a while. And so that could be done inside and then just move the camera and everything outside. It might be fun to think about.
 
<strong>Ren'ee Rentmeester ** 52:00
Well, you could you could just you could have, are there like lots of ingredients for the marinade.
 
</strong>Michael Hingson ** 52:08
Not too many.
 
<strong>Ren'ee Rentmeester ** 52:10
But take those ingredients outside. You can have the chicken in the marinade already done, right?
 
</strong>Michael Hingson ** 52:16
Yeah, you can just take the ingredients outside that would go into the marinate and, and create a little bit of it. Yeah, that's another way to do it. Which also means when you do that, you get a second batch, which is also good. So that's fine.
 
<strong>Ren'ee Rentmeester ** 52:29
Right? You can never have too much grilled chicken. That's fine. No.
 
</strong>Michael Hingson ** 52:33
And and if unlike anything else, if done, right? They come out pretty moist. You don't want to overcook them. It is chicken thighs so that the marinate does get absorbed a lot better into the thighs than it would into like chicken breasts and so on, which is why thighs are used. But it's a it's a great recipe.
 
<strong>Ren'ee Rentmeester ** 52:52
Oh, that sounds good. Well, what's in it?
 
</strong>Michael Hingson ** 52:55
There's rosemary, there is oil. I'm trying to remember some of the the other spices are. Well, there's peppermint
 
<strong>Ren'ee Rentmeester ** 53:02
rosemary.
 
</strong>Michael Hingson ** 53:03
Yeah, there's pepper. And I have to go back and find the recipe. It's been a while. My wife was ill last year and passed away in November. So frankly, I haven't made it for a while. So I'm going to have to do that. I've been lazy, but that's okay.
 
<strong>Ren'ee Rentmeester ** 53:19
Well give you a reason to make it. I'm sorry to hear about your wife, Michael.
 
</strong>Michael Hingson ** 53:23
Well, it's okay. We, we we continue to move forward. And and she's around watching. So it's okay. So I will do it right. Otherwise, I'll be in trouble. So it's no problem. Well, so what are your future plans for the show? You are? I know you said you're restarting it and so on. So kind of what are the plans? What do you expect to see happen?
 
<strong>Ren'ee Rentmeester ** 53:46
Well, I would like to get some sponsors. I would like to go to more events, the season in California, I'd like to go there, you know, bring my troops. So I'd like to be more on the ground with people. And I would like to find a resting place for us on a streaming service.
 
</strong>Michael Hingson ** 54:13
Well, I still think of Bobby Flay and Food Network as far as a place to go. I don't know Bobby, and then and all that, but I've watched him and just he's clearly an innovative visionary guy. And I would think if anybody would be intrigued it would be would be He. So something to think about.
 
<strong>Ren'ee Rentmeester ** 54:34
Well, I don't think I just do so um, this this week, I'll get a note off the bobby off the research how to get a hold of him. And um, you know, Rachael Ray knows him and the thing with her is Rachel has a her mother has macular degeneration, so I thought there will be a special in with her as well. Have you? Go ahead? No, no go up.
 
</strong>Michael Hingson ** 55:03
Have you ever had the opportunity to interview Christine? Ha, who won the Mastership?
 
<strong>Ren'ee Rentmeester ** 55:10
I did. And she's on our, our Facebook. I'm sorry, our Facebook, our YouTube channel. She's on her podcast. Oh, cool. Yeah. What did you want to know about Christine?
 
</strong>Michael Hingson ** 55:24
Well, no, I was just wondering if you had I mean, I've met Christine. But again, that might be a way to, to get some context, but I just was curious if you'd met her and had her on because she'd be a natural, that would be a good person to be on the show.
 
<strong>Ren'ee Rentmeester ** 55:41
Yeah, she, she wanted to be on the podcast. So she was on the podcast, it's quite interesting with her. She, they thought she had they, they thought she had multiple sclerosis at first. And then it went into blindness. And, you know, some of the medications she was taking, wasn't working, weren't working. And but, um, you can always, as I said, go to our YouTube channel. And she's there
 
</strong>Michael Hingson ** 56:10
to tell us if people want to watch the show exactly. Where do they go? Do you have a web address that you can give? Or do you have a website they can go to and we start from
 
<strong>Ren'ee Rentmeester ** 56:19
the website, the main place they can go is a Cooking Without Looking YouTube channel, go to YouTube, and then type in cooking without looking. We have a website, which is w w w . cooking without looking TV,  .wordpress.com. And if that's a lot for you to remember what it is for me. You can always just Google cooking without looking TV show on or bring it to our, to our web.
 
</strong>Michael Hingson ** 56:52
Great. Well, and I assume that if anyone wants to reach out to you, they can go to your website and and make contact with you there.
 
<strong>Ren'ee Rentmeester ** 57:01
Yes, or, you know, we also have a Facebook page and cooking with the cooking without looking TV show Facebook page, and I can email me there.
 
</strong>Michael Hingson ** 57:13
And what is it called?
 
<strong>Ren'ee Rentmeester ** 57:15
What was that?
 
</strong>Michael Hingson ** 57:16
What is the Facebook page called? Specifically?
 
<strong>Ren'ee Rentmeester ** 57:18
The cooking without looking TV show. Okay, cool.
 
</strong>Michael Hingson ** 57:23
Well, I want to thank you for being on unstoppable mindset today. This has been fun. We've done some good cooking talk here. And a body is now getting hungry.
 
<strong>Ren'ee Rentmeester ** 57:36
Well, Michael, thank you. I'm so grateful for you to invite me over and and talk to you. I'm really humbled by you asking me so thank you so much.
 
</strong>Michael Hingson ** 57:46
Well, it's been an honor. And I really appreciate it. And I hope you listening out there enjoyed this as well go check out cooking without looking in all sorts of places from YouTube, to Facebook and everywhere in between, and go to the website. Reach out to Ren'ee. And we, we will I'm sure be hearing more from her as the show progresses. And hopefully we've given her and you some things to think about. Blindness isn't the problem. It's our attitude, that is really the issue that we have to address. So really appreciate Ren'ee again, you being here. And again, for all of you listening, we'd love to get your feedback and your comments. We would appreciate you giving us a five star rating wherever you're listening to our podcast. And if you'd like to reach out to me feel free to do so at Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our website. www dot Michael hingson m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we'd love to have you rate us there and listen to all of the podcasts that are there. You can binge listen and spend a whole lot of time at it now. So we what we really appreciate you listening to us and all the wonderful comments that you've gotten. And again, Ren'ee, one last time, thank you very much for being here with us today.
 
<strong>Ren'ee Rentmeester ** 59:14
Thank you, Michael. Thank you.
 
</strong>Michael Hingson ** 59:21
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Unique TV Program Creator Ren’ee Rentmeester</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e121e9fd-e82f-4fd8-af4c-240d42d8e867.mp3?source=rss&amp;ext=asset.mp3" length="37095737" type="audio/mpeg" />
<itunes:episode>161</itunes:episode>
</item>
<item><title>Episode 160 – Unstoppable Rattlesnake Survivor with Penn Street</title>
<guid isPermaLink="false">https://pinecast.com/guid/1ab25259-dc70-49f2-875f-db309989096f</guid>
<pubDate>Fri, 08 Sep 2023 11:00:53 -0000</pubDate>

<itunes:duration>01:11:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/52211eec-a41b-4f9a-8d5f-076c7fc17c3f/UM150-Penn_Street-Coverart.jpg" />
<description><![CDATA[<p>Yes, today we have the pleasure of listening to and talking with Penn Street who survived being bitten twice by a rattlesnake when she was nine and a half. Ok, you may say. So she was bitten. A little antivenom should take care of that. Not in Penn’s case. She had an incredibly severe reaction to the medications and acquired Stevens-Johnson Syndrome (SJS). This syndrome did a lot of damage to Penn’s body including causing her blindness. She decided not to let SJS nor anything else stop her. Was it also due to her seven older brothers? Penn will tell us.
 
After college Penn discovered a talent for sales when she married her husband and joined him in promoting his professional photography business.
 
Today, Penn Street has a podcast entitled “Aftersight” which she operates as part of what she does with the Audio Information Network of Colorado.
 
Our conversation by any standard this time is inspiring and very enjoyable. I hope you like it.
 
 
<strong>About the Guest:</strong>
 
Penn Street lost most of her eyesight at age nine from Stevens-Johnson Syndrome (SJS) after being bit by a rattlesnake. SJS is a rare Adverse Drug Reaction that attacks the body by burning it alive from the inside out. 75% of Penn’s body was covered by second-and third-degree burns. All the soft tissue is compromised. Her parents were told if she survived, she would be deaf, blind, cognitively damaged, remain of a feeding tube for life, and would not be able to breathe on her own. Thanks to prayer and Penn’s tomboy spirit she did not only survive, but she exceeded all medical expectations. Penn’s vision, hearing, and major organs were compromised, but that did not slow Penn down for long.
 
Growing up Penn discovered that accessibility was the key to her community, career, and the possibility of living the life she wanted. Penn sought out solutions to her new life with low vision, hearing loss, and chronic pain by learning to navigate life differently than before. Penn was a bright student a held a GPA hovering around 4.0 through her entire education. Penn set her sights on becoming an advocate for people with disabilities. However, life happens, and opportunities arise unexpectedly. Penn met her husband, Moses Street a professional nationally known photographer. Penn became the Studio Gallery Manager where she found the skill of managing a team and sales a strength, she did not know she had. After decades of a lucrative run with the studio and gallery Penn was pulled back into her desire to work with people with disabilities. For the past 15 years Penn has worked at several non-profits as a leader on their development and outreach teams. All the organizations have a focus on low vision and blindness. Currently Penn is the Development and Outreach Director for Audio Information Network of Colorado. Penn sits on several boards and commissions and is a sought-after public speaker.
 
In the winter you can find Penn on the alpine slopes of Colorado’s mountains searching for the best powder and the steepest runs. In the summer Penn enjoys camping, hiking, and paddleboarding.
 
 
<strong>Ways to connect with Travis:</strong>
 
You can contact Penn Street through Audio Information Network of Colorado’s website <a href="http://www.aincolorado.org/" rel="nofollow">www.aincolorado.org</a>.
Follow Penn Street on social media –
Instagram <a href="https://www.instagram.com/the_blind_chick/" rel="nofollow">https://www.instagram.com/the_blind_chick/</a>
Facebook <a href="https://www.facebook.com/penn.street" rel="nofollow">https://www.facebook.com/penn.street</a>
YouTube <a href="https://www.youtube.com/@TheBlindChick" rel="nofollow">https://www.youtube.com/@TheBlindChick</a>
TikTok  <a href="https://www.tiktok.com/@theblindchicklife" rel="nofollow">https://www.tiktok.com/@theblindchicklife</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi there once again, here it is another day and it's time for unstoppable mindset. We have a wonderful guest today I got to meet a couple of months ago. Her name is Penn Street Penn is short for Penny. But we're going to call her pen because that's what she seems to like. And she hasn't hit me or anyone else yet for calling her Penn. And she seems to be pretty used to it. So we'll stick with pen. And she has an interesting and I think a great story to tell and we'll get to all of that. But Penn, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Penn Street ** 01:55
Thanks, Michael. I really appreciate it.
 
</strong>Michael Hingson ** 01:59
So, as we were talking about just before we started, you are one daughter among six or seven other boys, right?
 
<strong>Penn Street ** 02:09
Actually, there's three girls and the other three
 
</strong>Michael Hingson ** 02:12
girls. Oh my gosh, but you were the first girl.
 
<strong>Penn Street ** 02:14
No, I was the second. So yeah, my parents had two boys. And then they had a girl and they really, really, really wanted another girl. So they had five more boys. And then I was born. And so story tells us says that my mom looked at me and said I was her her lucky shiny Penny. So she wanted to name me Penny. And then so that's the second girl. And then my little sister almost three years later came and was a complete surprise because my mom thought and dad thought I was it. But my little sister came along which I was very thankful for. Because imagine a little girl with seven older brothers it was, you know, it was unfair at times
 
</strong>Michael Hingson ** 03:01
will add an older sister. Yeah. But
 
<strong>Penn Street ** 03:03
she was so much older than me. It felt like, you know, she was my babysitter which she sort of was.
 
</strong>Michael Hingson ** 03:11
So what was your younger sister's name?
 
<strong>Penn Street ** 03:15
Sorry, Ed. She was actually named after my oldest brother's girlfriend at the time. Because he found out my mom was pregnant and you know, his first girlfriend. He thought it would be really cool to say, you know, oh, my mom, you know really likes you. She's going to name the baby after you. And my mom really didn't have another girl's name. So Sherry is out there somewhere. My little sister actually was named after you.
 
</strong>Michael Hingson ** 03:46
Wow. Yeah. So older brother and Sherry didn't stay together.
 
<strong>Penn Street ** 03:52
Not I doubt if I don't know how long they are teenagers who know?
 
</strong>Michael Hingson ** 03:57
Yeah, yeah. Well, there is that. Well, so you you've had, needless to say, an interesting life, which, which we'll talk about as much as you want. But you grew up like any kid and then went to school, I guess. And then did all those things that kids do. But then things changed for you at the age of nine.
 
<strong>Penn Street ** 04:20
Yes, they did. I was bit by a western diamondback rattlesnake. And actually a bit me twice and then a bit my little sister sherry. Oh my gosh. But I took the bulk of the venom, which was a good thing because she was smaller than me. So but yeah, where
 
</strong>Michael Hingson ** 04:40
were you guys where you weren't supposed to be?
 
<strong>Penn Street ** 04:43
That is another story. But we were we were in the woods of Arkansas. And I actually Arkansas has several super venomous snakes, which are definitely not my my favorite animals but but yeah, it was They gave me you know, anti venom, they gave me all the right, you know medication to save my life. But in doing so it triggered a syndrome called Stevens Johnson Syndrome, which was named after the two doctors that came up with the name Stevenson Johnson. And it's a severe, you know, adverse drug reaction. And at that time, the fatality rates for children was 75%. And you're treated in a burn unit, just as if you've been in a fire because your body the way it reacts to the drugs is it burns from the inside out. So all of my organs were affected. 75% of my body was covered in second, third degree burns. So you can imagine in a fire, all the soft tissue was compromised. And, of course, your eyes are nothing but soft tissue. So the eyes were definitely the obvious. But, but yeah, they the I was a tomboy, being with seven older brothers, I had to be strong, right, I never would have survived those first nine years, if I wasn't a tomboy, and I, I didn't understand what was happening. But you know, you're a kid, you just kind of this is what's happening today, and I'll get through it, and then tomorrow will be better. And, you know, every day that I survived, you know, the chances of me sir, you know, living increased, and then I, you know, I really did, especially at that time, because I didn't know a lot about Stevens Johnson Syndrome, they really thought that I would be totally blind, deaf, you know, my fever was above 103 for many, many days. So they thought that I would be cognitively impaired, I'd be on a feeding tube, I would never be able to breathe on my own all those things. But, you know, as I as I fought they, you know, unchecked those boxes, from my future. And, and yes, you know, everything is compromised, I, you know, obviously, my vision is compromised, and hearing is compromised, those kinds of things. But really, I don't look at those things as a disability. To me, my disability is my fire doesn't like to keep up with my lifestyle that I like to do my love. So I like to climb mountains, and you know, downhill ski, and I like to do all these things that require a good health. So my heart's not very happy with me most of the time, but neither on my lungs, but it's, it's my life. It's, I'm, I appreciate every single day that I have. And just like when I was a kid, I look at Oh, today is today, and tomorrow will be better. And it always is.
 
</strong>Michael Hingson ** 07:55
I bet however, that your older brothers were supportive.
 
<strong>Penn Street ** 08:00
They were, I think that they were threatened with their lives that when I did finally get to come home, that they were supposed to treat me different, you know, don't tease her Don't roughhouse with her. She's very fragile. And I was I was extremely fragile, but, but behind the scenes, sort of mom and dad weren't there, you know, they, they, they didn't treat me exactly like they did before. But I did appreciate more than they will ever know, you know, those, those big brother, you know, kind of pushes and shoves and calling me a dork and stuff like that, because it made me feel like me again, ya know, because I didn't look like me anymore. You know, imagine a burn, you know, burn victim. And, you know, I didn't move around quite as fast, especially in the beginning until I, you know, had those skills, you know, the cane skills and, you know, those independent skills that I had to learn, but that they, you know, it was what it was and my little sister and I became super close. Actually, probably closer than we were before, because I was forced to be inside a lot more and unlike me being the tomboy, she was the little princess and she loved playing with dolls and wearing pink and all those kinds of things. And I think she really liked having me sort of forced into being inside more and so we got to know each other more and you know, she she still is, you know, my absolute closest friend on the planet.
 
</strong>Michael Hingson ** 09:47
Now, were you from Arkansas originally?
 
<strong>Penn Street ** 09:50
Yes. But I was 12 it became apparent that in Arkansas, yes, they had a great Children's Hospital's state of the art that saved my life. But they really didn't have a lot of other resources and services. After that initial, you know, hospitalization and so my parents found out about the Children's Hospital in Denver, Colorado, and it was definitely at that time, you know, the leader in working with children and illnesses and all those kinds of things. And then also just resources, you know, they didn't really have blind teachers. There was blindness was looked at very differently in Arkansas than, than it was in Colorado. And there weren't a lot of teachers and resources and services, and my parents knew that I was going to need those. So they packed us up and moved us to Colorado, which I'm very thankful I love Colorado. And so I was given a lot, a lot better care here, and definitely a better education.
 
</strong>Michael Hingson ** 11:01
So what do your parents do for a living?
 
<strong>Penn Street ** 11:04
So they're both gone now. But my father was a mill, right. And he worked for a union. So he worked at power plants, all across the country had a very specific skill set. And my mom, when we were young, she was a stay at home mom with 10 kids, it's hard to get a baby's that on. But as we got older, she actually went into health care and worked with seniors. And, you know, with a health care provider for seniors so so kind of runs on my family the work that I do, I think it might lead.
 
</strong>Michael Hingson ** 11:42
Well, you certainly did come out of it, and certainly your tomboy attitude. Saying it facetiously or not certainly had to help, because you you had to survive, and you learned how to be a survivor. And certainly Stevens Johnson made you into a survivor, which, which isn't important. And that, of course, is a characteristic and a trait that is second to none that you certainly don't want to live without.
 
<strong>Penn Street ** 12:16
That's true. That's true. I really do love my life. I it always angers me when people feel sorry for me, or, or like they say, Oh, I'm sorry. I'm like, Don't be sorry. Love my life. I, you know, I do wish my heart work better. And I do whereas work, you know, I wish my lungs worked better. But it's, besides those things, like I didn't even those things, you know, it's it is what it is? It is what it is. Yeah. And they're part of who I am. And I, I like who I am. And you know, not that I don't want I love learning and growing and I love learning different ways to approach situations and I'm always a sponge when I'm around new cultures and things like that. So it's not like this is it? I'm happy with the way I am. I'm gonna stay right here. Because I'm not. I have a lot more to learn and and to experience of this world. But, but there is nothing to be sorry about or, you know,
 
</strong>Michael Hingson ** 13:20
well, when you go into kind of an overexertion mode, if you will, what what is your heart do? What, what how do you notice it? Does it just yell at you and go slow down or? No?
 
<strong>Penn Street ** 13:31
Well here, I actually, actually right now I have a pretty crazy heart monitor on a week ago. Actually, a week ago last night, I ended up in the emergency room and Durango, Colorado because my heart decided it didn't really want to work anymore. And it goes from zero, you know, 100 to zero. So I was out hiking that weekend, I had been paddleboarding and camping in the mountains of Colorado and I was over a friend's house in Durango, Colorado, and we're about to have dinner and sitting on the couch and totally blacked out and woke up in the, you know, in the ambulance, which, unfortunately is not abnormal for me. But so we're gonna see what's going on right now. There's definitely an infection going on. And they don't know what that is. But whatever it needs to happen to get me back outside. thoughts and prayers are with you. Thank you. Thank you.
 
</strong>Michael Hingson ** 14:34
Well, it's it's interesting. And you're right, we all we all have gifts. We all have challenges. Yeah. And it's it's like anything, as I tell people talking about September 11. We couldn't prevent it. And I'm not convinced that even with the September 11 Report, I'm not seeing enough evidence to say that we could have foreseen it happening. But the issue is Since that had happened, the issue is how we deal with it. And you're facing the same sort of thing. Every day, excuse me every day as we all are, yeah, we, we have challenges. And the issue is we either deal with them and we grow and become better or not. And that's our that's our choice. Yeah,
 
<strong>Penn Street ** 15:19
absolutely. You know, people, even right now, they're like, Oh, you have to rest you have to, and I am resting. This one was pretty scary. And it was still so recent. But I'm like, you know, if my heart wants to blow out, or my lungs want to keep up, I'd rather be doing that standing on top of a mountain or, you know, rafting a river or, you know, doing something that I love, and instead of sitting on a couch, you know, it's or it but that's the way I am. I'm not saying that's the correct way, you know, other people may totally disagree with me. But it's, it's my life. And that's the way I want to live it and
 
</strong>Michael Hingson ** 16:02
well, you can decide when you want to not be so, so active on any given day. That's your choice.
 
<strong>Penn Street ** 16:11
Absolutely. All of us have that choice, though.
 
</strong>Michael Hingson ** 16:15
Absolutely. Absolutely. We all have that choice. So you but you How did school go for you after that? After Stevens Johnson and so on?
 
<strong>Penn Street ** 16:25
Actually really well. I have, I don't know where it came from. And I don't know, school was always easy for me. It's not that I'm the best student, I don't have a super IQ. I don't know what my IQ is. But school was always really easy. To me, I always looked at it sort of as a puzzle or a game. Depending on what the teacher needed or wanted from me, that's what I gave them, which got me good grades. And it just it always worked for me. I was always a good problem solver. And so, whenever I got a new teacher, which was you know, every year, or every quarter, whatever, whatever grade I was in, I really studied the teacher and what they needed and wanted and, and that's what I gave them. And so even though because of, you know, my bad, bad health or whatever you want to call it, I was kept home a lot. I don't think I went a full week of school when I was finally allowed to go back to school. You know, I think if I hit four days a week actually being, you know, my butt in the seat left classroom, that was rare. And but I still made I made straight A's I was I was always on the honor roll even in college. You know, when I went to university, I made the Dean's list, I worked full time. It was I I don't think there's anything special or gifted about me. I just, it's just the way my brain works. And I learned what it took to get good grades. And that's what I did. And I and I was disciplined about it. You know, and I did my work when I'm supposed to do my work. And it just worked out for me, Michael, it was, you know, I did go through public school, there was a time in middle school that my parents were concerned because I started you know, typical started getting teased and all that kind of thing. And they were they were concerned about my mental health, you know, but then I did i They allowed me to go, you know, research it and I even did, you know, some visits with a couple different schools. You know, and it just I it didn't feel right. I wanted, I wanted to be in the public school system. And it wasn't just because that's where my friends were. It's it's just that's what felt like what I needed. And
 
</strong>Michael Hingson ** 19:04
so what year was this? What years were you in high school?
 
<strong>Penn Street ** 19:07
I graduated in 87.
 
</strong>Michael Hingson ** 19:09
Okay, so, you I never had any of the real teasing and bullying growing up as a blind kid. Because we lived in Palmdale, which was a pretty rural area 65 miles north of Los Angeles, but I know that over time, I guess more and more bullying happened. So maybe there was more of it. When you were in high school then even I experienced Of course it's a whole different ballgame now with all the things that exists but
 
<strong>Penn Street ** 19:37
I was I can't imagine now. Yeah, I
 
</strong>Michael Hingson ** 19:41
I wouldn't want to be a kid now. It's got to be so challenging. Exactly. But I was very fortunate that I didn't really have a lot and I I did have issues. I was denied access to the school bus for a while in my freshman year of high school because we had a bully of a superintendent in the district, we had a rule, we had a rule that said no live animals a lot on the school bus, which I understand. But there was a state law that said that, that blind people with guide dogs could take their dogs anywhere that the public could go. And under case law that included meat taking my dog on the school bus, well, the superintendent didn't care. And so I was actually denied. And when we got a board meeting about it at the local school board level, the board sided three to two with the superintendent, even though we showed them what the law said. And it actually took reaching out to the Governor of California who was at that time, Edmund G, Pat Brown, Jr. To get it reversed, and the superintendent then left us alone, but it took that level to to make it happen. But that's the but it was a great lesson for me, because I learned that you can fight city hall and when you gotta do it for the right reasons.
 
<strong>Penn Street ** 20:59
Yeah. Yeah. Wow, I that is crazy to me. That it's ignorance, right. But I always wonder where did that I always want to sit down people like like that, like that superintendents. Like, where's this coming from? It
 
</strong>Michael Hingson ** 21:23
from everything I knew about this guy, it was you do what I say? And that's all that matters. And so I don't know. But that's what I heard. But you certainly went through a lot. What did you major in, in college?
 
<strong>Penn Street ** 21:36
Special Education in journalism?
 
</strong>Michael Hingson ** 21:39
Ah, oh my gosh, that's two divergent majors.
 
<strong>Penn Street ** 21:42
Yes, I always wanted to be a writer. And, but I also, I was, I feel like I was really lucky that I always had amazing mentors. Not every teacher was amazing. But I always learned something from each one of them. But I, but there were a few really big standouts and, but I always had these people in my life that were just really awesome role models for different, you know, different reasons. And, but one of the things that I think my mom, you know, she was, she was a very caring person. And she was a big believer, you know, we went to church and things like that. And I always saw her giving, you know, rather was like, you know, taking soup to somebody who was sick, or we had a neighbor who, across the street who was in a wheelchair, and my mom would go over, and, you know, just do chores for him not get paid, she just did it because she was a good person she wanted to, yeah, and that she didn't, we didn't ever really talk about it, but it really instilled in me that there are really awesome people out there. And whenever you can give back you should, and will on as a kid with a disability. You know, I, I was, you know, I was given things and I was given opportunities that my other siblings weren't given, you know, I got to go to summer camp, they didn't none of them a summer camp. You know, I, I, you know, had I was I took bowling lessons, you know, nobody else in my family to bowling lessons. So they're always, there was always this opportunities. And so as I got, you know, even in high school, I was given the opportunity to be a teacher's assistant in the special deeds class, and all of the students that were in there, you know, had different different abilities. And I, I loved it, I loved it. And they were my tribe. I didn't think of them as being any different than me. And I think that's why we all got along. And, and then I became involved with the program. It's called Cooper home, where seniors in high school that had various disabilities could go there to stay after. Yeah, Monday after school, and then they would come over and then, you know, so Monday night, Tuesday, Wednesday night, Thursday night, they would come over after school, and we would teach them independent living skills, transportation, all the things that they needed to be successful when they went, you know, left home after they graduated high school or went on to school or whatever they were going to do. And again, I just, I just loved it. Teaching was fun to me. It was It fills my cup. And I always learned I think I learned more from them than what I was teaching them. And it was it was just a gift take situation and And I really, really liked it. And so that's why I went into I wanted to be a teacher. But I also loved writing. And so So yeah, so it was it just made sense that that was the direction that I thought I was going to go with my career. I think we know our best, right when we're able to
 
</strong>Michael Hingson ** 25:20
get for thinking right. Now, are you totally blind?
 
<strong>Penn Street ** 25:24
I know I'm not I'm my ride is prosthetic, I finally made the choice a few years ago, it was an eye that was not usable. I had no vision and it hurt. Oh, and I, but I have on you know, like, well, someday I'm going to be the bionic woman. And we're going to come up with the bio. And I was like, why am I wasting all this energy being in pain was something that it's just paid. And so I had it removed and then my left eye, I have a little peripheral on the on the outer at the left hand side. But it's fuzzy. It's super fuzzy. That's what I call it fuzzy.
 
</strong>Michael Hingson ** 26:03
Got it? Yeah, I was just curious to put it in perspective. But you went on to college, and that was was a certainly cool. And you You certainly seem to have a very positive attitude about you and about being blind and so on. You don't pity yourself. Why do you think that is?
 
<strong>Penn Street ** 26:21
It's exhausting to feel sorry for yourself?
 
</strong>Michael Hingson ** 26:25
Good idea. Good answer.
 
<strong>Penn Street ** 26:28
I don't know. I think it's my, my, it was my parents, it was my teachers it was, you know, I think even before I got, you know, Stevens Johnson Syndrome, I had to learn to sort of pull up my bootstraps. And, you know, and again, I do think it was having seven older brothers, you know, they, even though I was way smaller than them and could never keep up with them. They expected me to, you know, like, oh, you can climb to the top of that tree, you can, you know, jump your bike over the obstacle. So, I think I was always pushing myself physically and mentally, that I just kept doing that, you know, and, you know, and again, that problem solving and, you know, in my mother, my mother was visually impaired and hearing impaired. And when she was a young child, she got very ill. It was from a medication. They think that possibly she had Stevens Johnson Syndrome, but not as, you know, as ferocious of cases I had, but at that time, they didn't call it Stevens Johnson said, Yeah. And so she just growing up with a mother that was visually impaired and hearing impaired. She, she didn't drive, but boy, could she ride the bus or walk across town through alleyways and that I didn't even know existed, right. And she was she was a really good example of, okay, you can't hear well, you can't see well, well, then you walk. You know, you use what, what assets you do have and you strengthen those. And it was sure No, I do. I think it was just part of my DNA. That
 
</strong>Michael Hingson ** 28:30
it certainly did. certainly good for you. How are all your older brothers today?
 
<strong>Penn Street ** 28:38
Um, I've I've lost two of them. And the oldest one passed away. He was he was actually in the at the very tail end of Vietnam. They think that it was some of the, you know, the war things that happened to him, that he, you know, he didn't live a very healthy life when he came home either. And then my brother who's just older than me, Tim, he was my Superman. He, the three the three of us, you know, Tim Sherry and I were, we were a little you know, the three musketeers and we always stood up for each other and he esophagus cancer runs in my family. And so he he passed away with the esophagus cancer, I have two other brothers that are still alive that also live with you know, the effects of the esophagus cancer in the My father's mother, my grandmother passed away of the esophagus cancer, so sorry to hear it. Yeah, but but they, you know, I don't I'm not real close to my other brothers, even though there wasn't a huge age gap between us. It was just enough, you know, but my little sister and I are very close. She lives in Colorado, too. So we we get together as often as we can, and at least send a funny emoji or some text every single day. So
 
</strong>Michael Hingson ** 30:00
My brother and I were two years apart, but clearly very different. He was not blind. And so we weren't as close as we could have been. We did communicate, but still definitely different lives. So I understand what you're saying. And sometimes you're just not as close and at the same time, they're still your brothers. And and so it's still part of part of you in every way.
 
<strong>Penn Street ** 30:25
Yeah, I posted. I'm on Tik Tok. And I posted a video about bullying. I don't know, a month or so maybe it's been two months now. And one of my older brothers who lives in Kansas, he posted like anybody messes with my little sister, they have to come through me. And then at the end, he goes, Well, what am I saying? No, she could probably kick your butt. Probably more than I can at this point. For him, yeah, but it was it was still nice to
 
</strong>Michael Hingson ** 30:55
have some. What did you do after college?
 
<strong>Penn Street ** 30:58
So I met my husband, Moses, and did you have one of those around? Yes, it is, he is a professional photographer. So the complete opposite scope as I am as far as visual goes, and he, we, I always say I hear he, he has had two little girls. And I always tell people, I fell in love with the girls, but and then he was just the icing happened to be there. Exactly. So yeah, so and a lot of it was because of meeting houses, my life really changed. My career changed my, what I what I thought it was going to end up doing in life changed, he, I was a really good salesperson. And I think it's because of my positive attitude. And, and if I'm passionate about something I can, like sell it. And so he was looking for a studio and gallery manager and even though I was visually impaired, you know, or low vision or whatever term you use, I, I really believed in him and I believed in what he was doing, he has a philosophy with photography, that how you look in a photograph has nothing to do with how you look, or the makeup you're wearing, or the hair or the clothes or whatever it has to do with how you feel. And if you feel beautiful, if you feel strong, then that's the way you come across in the photograph. And so that whole philosophy is of his i That's I, I, I bought it hook line and sinker. And it was something I could sell. And boy did I you know, we, we had decades of a very wealthy lifestyle, because of, of that, and, and it was it really changed lives, you know, people would come in that, you know, it could have been their wedding was coming up, or, you know, whatever the event was, and they would take this class, this photo class, and then Moses would do the shoot, the photoshoot, and their lives would really be changed because of it. And it's things that it's not like you come in and you do it, and then you can't redo it when you're your home or with your when you're with your family or your community. He actually taught you how to use the skills so that you could go on and be photographed by your Uncle Joe or, you know, the local newspaper or whatever it was, and you could still use those tools. And so it was it was a concept I really appreciated. And yeah, and so we so I went into sales, and I managed our studio and our gallery for four decades. And then we kind of hit this point, I lost another big chunk of vision overnight. And I was like, you know, it's it's time for me to get I really miss the teaching and the writing and, and I miss working with people with disabilities. And so we made the decision that I would I went back to I went through Division of Vocational Rehabilitation and you know, sort of sharpened all those skills
 
</strong>Michael Hingson ** 34:27
needed to be a survivor, but go ahead.
 
<strong>Penn Street ** 34:30
Yeah, don't get me started. But, but and then i i You know, put my resume out there and got scooped up by a nonprofit and the the rest of sort of history I you know, I do get to write now and I work now I work pretty much specifically with people who are blind or visually impaired, but I've had several opportunities to work for amazing organizations. that have that I've gotten to travel and meet extraordinary people. And do, you know, really, life dream? Things like I got to wrap the entire Grand Canyon with a group of high schoolers that were blind, you know, low vision. And one of them actually was profoundly deaf as well. And boy with this was that an experience of a lifetime and loved every moment of it. So I, you know, we don't make you know, we're I work for a nonprofit. So we're not making those huge dollar amounts that we did when we had the studio and gallery but life is life is just this
 
</strong>Michael Hingson ** 35:43
rich. But But Moses is still doing okay.
 
<strong>Penn Street ** 35:46
He is he's semi retired. And he he, he probably does, I would say, maybe a dozen jobs a year, but that's fine. It's fine. We like we like we like where we are, you know, we have a beautiful life.
 
</strong>Michael Hingson ** 36:02
Well, if you if you ever have to just point out to him that no matter what he says, it may be the picture's worth 1000 words, but they take up a whole heck of a lot more memory. I like that. Yeah, I saw that once a few years ago. I thought it was great. Well, you, I do. figure I might as well since you brought it up. I do like to use the term low vision as opposed to visually impaired. And I'll tell you why. I've talked about it a few times here. But I think there are two problems with the whole terminology of visually impaired first of all, deaf people would shoot you if you call them visual or human hearing impaired? Oh, yes, absolutely. Because they have recognized that they shouldn't be compared to a person who can hear and if you say impaired, you're immediately putting a stigma in the same way visually impaired. But the other problem with visually impaired is visually, we're not necessarily different just because we don't see,
 
36:59
unless we look, some of us look exactly
 
<strong>Michael Hingson ** 37:02
the same. Some of us not necessarily, but that's why low vision is so much better. And we we've got to get people into the habit of trying to stop comparing us.
 
</strong>Penn Street ** 37:12
Exactly, yeah, I actually I interviewed you for my podcast after sight. And we had this discussion. We have a hike coming up. And I actually purposely banked made sure that I put low vision that are visually impaired, and I've been trying pretty much daily trying to get my team where I work to use low vision instead of visually impaired,
 
<strong>Michael Hingson ** 37:40
it makes a lot more sense. I mean, you can make the case of low vision isn't fair, because so we don't see good. We got lots of vision. But I can cope with that, you know, because eyesight and vision are so closely equated. And I don't think you're going to get rid of that one. But visually impaired is a ridiculous thing. Anyway. But so you're working with nonprofits. And and you mentioned after site, so we should talk about that some because you have a nice, successful podcast. And that seems to be going pretty well.
 
</strong>Penn Street ** 38:12
Yes. It's called the after site. And it's all one word. And when I started working as the development and Outreach Director for the nonprofit audio information network of Colorado, here in Colorado, they had had a previous podcast, it was called Community Conversations. And they but if they hadn't had it in several years, and so they asked me if I would, you know, bring it back to life. And I did, but I didn't really like community conversations. I wanted it, it was so broad. I wanted
 
<strong>Michael Hingson ** 38:49
something doesn't mean anything necessarily anymore. What does that
 
</strong>Penn Street ** 38:53
mean? It sounds I don't know, it. It just, it just didn't strike home to me. And so I went to, you know, the executive director and the board and I said, you know, I really would, I really liked doing the podcast, but I would like to be more focused. And, you know, since we work, you know, our resources and services that we're providing here are for people who are blind and low vision is it should be about vision loss, and that's, that's my wheelhouse, right? You know, and I and I know a ton of people that have incredible stories and incredible resources are incredible services. And I that's where I would like the focus to go and so we actually with my, my grant manager, and I were brainstorming, and he's the one that came up with after sight. Because I often say there is life after sight, you know, after losing your vision and so he so it's stuck and so that's why it became after sight, and I do love doing it. It's I I just, I've met so many just amazing people worldwide through it. And they it became so successful that it was becoming a little overwhelming to keep up with, along with my, you know, my regular duties being development director and doing outreach. And so they hired a Podcast Producer Jonathan, shout out to you. And Jonathan really took it to the level where it is now. And because he knew he had the skills and so he brings on just amazing guests. And I do you know, throw him a few people that I know like you with you, Michael. You know, I had your name on the on my list for quite a while before, our mutual friend Kevin, you know, introduced us again, so
 
<strong>Michael Hingson ** 40:49
well, and it was fun doing that podcast. And yeah. And I hope that people will seek out after site as well. How long have you been doing the podcasts now?
 
</strong>Penn Street ** 40:59
Two years now? Okay.
 
<strong>Michael Hingson ** 41:02
Yeah, we're coming up on our second year in August, we reached out to a lot of people on LinkedIn who have expressed interest in being on the podcast, and because of that last year, we've gone to two episodes a week.
 
</strong>Penn Street ** 41:16
That's me. I, we had talked about that. But I just I'm like I, I can.
 
<strong>Michael Hingson ** 41:22
Yeah, well, it's fun to work at home. So I'm able to do a lot of that you're actually the second person today that I've had the opportunity to have an interview with, but it's careful. But it's fun to do. And, like you. I love learning. And I've learned a lot from every person who I have the opportunity to talk with. Yes. And so it's so much fun. Now, you use you use a guide dog, as I recall,
 
</strong>Penn Street ** 41:54
I do which he barked earlier, which I'm glad he isn't doing
 
<strong>Michael Hingson ** 42:01
well, as Jonathan could probably tell you, if he edits podcast, you could actually edit that out without any difficulty. There is technology today to do all that kind of stuff. It's pretty amazing. But what what made you wait so long to start to use a guide dog?
 
</strong>Penn Street ** 42:16
Well, because of the Stevens Johnson Syndrome. I don't have any I shouldn't say don't have any, but I have very little mucous membranes. And so breathing and dog hair is not I mean, I will occasionally on special occasions, I'll do it. But I usually pay for it in the end. But so I never thought I could have a guide dog because I only knew of shepherds and labs. And so I never really researched it. And then a friend said, when I saw this article about they're using standard poodle, as guide dogs, and I was like, You gotta be kidding me. And I, as a kid, I love dogs. And so I had a, you know, the miniature poodle, little Behringer and then even when I met Moses, our his, his oldest daughter, who you know, is my stepdaughter, she she really wanted a dog and so we got to beach on Friday, which again, is hypoallergenic and, and so one I don't think I'd ever even seen a standard poodle, like I couldn't pitch are these enough to guide me around? I'm five nine. So it's like I did, but I did some research and and at that time, the Guide Dogs for the Blind out of California was they had a poodle program. So they went through their whole thing where they come out, they do the Juna walk and all that. And but then every poodle that came up, got reassigned to something else. And they finally gave up on poodles. If but they've referred me to pilot dogs, which is where I met you, Michael for the first time. So many years ago, they referred me to pilot dogs because the executive director at pilot dogs at the time, really love standard poodles and they actually had a pretty big vibrant program. And so that's how I ended up there. And my first two guide dogs was through pilot dogs. And then I went on to my last two dogs have been from the Guide Dog Foundation for the Blind out of Smithtown,
 
<strong>Michael Hingson ** 44:30
New York, right? So all peoples
 
</strong>Penn Street ** 44:32
all poodles, I did try. What are they called? The poodle lab crossover doodles. Yeah. But I was still enough allergic like they were still laugh enough in there that it wasn't. It wasn't a good match.
 
<strong>Michael Hingson ** 44:49
I have to be careful how I say this, because there's somebody over here on the floor listening but so the story goes poodles are about the most intelligent dog there.
 
</strong>Penn Street ** 44:59
Release they are, which is quite,
 
<strong>Michael Hingson ** 45:03
he's not gonna bite me.
 
</strong>Penn Street ** 45:06
But that's sometimes not a blessing, because they are so intelligent that they can be stubborn. And you really have to be the alpha dog 24/7 Because they, they will, they will test you, you, you have to have a certain, and there's that tomboy attitude. Right. You know, and, but I've been very, very fortunate with with my dogs and they I every time it will, you know, Michael, they know they don't live that long. And it drives me crazy. And they definitely don't guide as long as we would like them to and no. So the last one I, I was like, This is it, I I'm gonna go back, I'll just be a king user, like, I'm fine. I have good cane skills. And but here I am. And so now with him, he's nine and a half. And I have a feeling guy duck foundation will send out their trainer to do his evaluation in the spring. And there'll be like, I think it's time because he has slowed down a lot. And he's got some arthritis in his hips and that kind of thing. He's healthy. He's, he's 60. But it's not fair to him. And I'll keep him though. Sure. I will not even though I have a list of people, like I'll take him on like, no. But I I thinking he might be my last guy. But I thought that last time, so I should be open to whatever.
 
<strong>Michael Hingson ** 46:46
Yeah, I I agree. I think the issue is that these dogs love to work. And they would work till they drop. And so it's up to us, as you said to be the alpha dog, but also to be the real team leader and understand when it's time to retire. But it doesn't mean that you shouldn't get another one, it just means you're going to develop new memories. We had a cat, my wife had a cat named Bojangles. And Bo was, was a she lived to be I think, almost 15. But she so when I got married, I got married to both of them. And when she passed the The vet said, don't wait a long time to get a new cat. Remember, you're not replacing the memories or the cat, you're going to create new memories. And I've always told that to people, both getting animals after one died and and also just dealing with guide dogs and so on. The reality is it's new memories, you're going to learn new things. And it's an adventure. So you should you should continue.
 
</strong>Penn Street ** 48:00
Yeah, yeah. I mean, I can't imagine my life without, you know. I mean, they are sort of part of my identity. But it's we'll see. We'll see.
 
<strong>Michael Hingson ** 48:13
Yeah, you'll do what's right for you. Now, I understand that you've met Erik Weihenmayer. Tell me about
 
</strong>Penn Street ** 48:19
that. Yeah, Eric and I are good friends. I've never met Eric. He's he's a big goofball is it's in very giving. He So Eric is the first blind person to summit Mount Everest. Now, Lonnie Bedwell. I don't know if he's, he's up on Everest right now. If he summits he'll be the third. So I remember when the second I can't remember his name. The second blind person that summited Everest, Eric, Eric had to change his title to first instead of the only blind person
 
<strong>Michael Hingson ** 48:56
they have to grow and change, you know? Yeah.
 
</strong>Penn Street ** 48:59
So I met I met Eric I, when I think I mentioned I lost a big chunk of vision pretty much overnight and, and even though I had all the skills, the tools to took to move on, but it kind of put me in a dark place. Mostly because it I was really afraid of my career, which at that moment was working the studio and gallery. And so a friend of mine Diantha she's from Czechoslovakia. She goes, You know, I heard that there's this blind guy that summited Mount Everest, and his his premiere of his filmless is showing and I think we should go on top of the world, right? Yes. And so she pretty much kidnapped me forced me to go and she of course had the best seats right up front. And I couldn't really see the screen. But I could hear everything. Yeah. And, and then Eric, and his, you know, group of goofballs that submitted with him got up on stage. And it was the first person. I mean, I had met other blind people, but it was the first person that who was blind that was alive. That became a mentor to me. And I met him afterwards because we had, you know, the VIP ticket or whatever. And we just really hit off this friendship. Now this was before, he's the Eric, why, Marius today. So you could just walk up and meet him. And I was working for the actually the Stevens Johnson Syndrome Foundation, and I was putting together a fundraiser, and I said, Eric, this film would be great for me to, to use as a fundraiser, and I did pay the, you know, the filming rights and stuff to show the film, come up with the money. And I did, he didn't give me any favors, discounts. And I showed the film, and it was a huge success, and and then he started asking me to volunteer for his nonprofit, which has no barriers, and I would go to speaking gigs and, you know, do different things for him. And we just a friendship grew out of that. And then there was a position open with no barriers. And I, I applied, and I got it and went to work full time for him. And it was, it was incredible ride. Incredible, right? They just did a big hike actually on Saturday, which I was supposed to be at, but with what's going on with my heart right now. I didn't dare I didn't even go up to to the mountain. And I was thinking about, well, I'll just go up and I'll just sit at the base camp. But I didn't, it was too, too painful. So I usually do one hike a year with him. And that I think I might get another opportunity in August, hopefully. But But yeah, we he really did become a mentor of mine, because I love the outdoors. So much. And I really didn't know anybody who was blind or low vision that did outdoor sports until I met Eric. And then of course, I met Eric and he introduced me to, you know, everybody, and it was it was like, oh, again, it was like, okay, no big deal, I just have to do it a little bit differently. And so I kept doing it. And it's it's, it really opened a door that I didn't even know existed. So I really, really appreciate. Appreciate what and he's done that for 1000s of people. And and I shouldn't say you can't just walk up and meet him, you can if you if you're in the right place at the right time. And he really is generous with his time. But he definitely has that buffer now, you know, between himself and the general public because he has to he can't, he can't be there for everybody all the time. You know, he has a lot of responsibilities with what he does. So
 
<strong>Michael Hingson ** 53:31
well, you had to face a lot of things and in your world and in your life. Well, how do you face your fears? And why is it important to face them?
 
</strong>Penn Street ** 53:42
That's a really good question. I think I think when you don't face your fears, it gets it gets harder to face the next one, where if you keep on top of them, it I think it becomes a little bit easier. And so to me, if I if I come across things that scare me on whatever level whether they're physically or or mentally or it could be somebody telling me oh, you can't do that because you're blind. i It makes me want to do it more. Because Because I'm afraid it will if I if I don't face this fear, then the next one that comes along I'm not going to be able to face that one. And so and I do pick, you know, I I pick my battles, but you know, I don't I don't I don't think I seek out fear. I'm not I'm not I don't think I'm adrenaline junkie, you know, but on any level, especially compared to people like Eric Kim, you know, and that level of athlete, but I really think that we have to keep on top of our fears, because there's so many things out there day to day things that are scary. You know, and if we don't keep that fear in check, and, and Michael, I mean, you know this if you face a fear and you're able to break through it and learn from it and grow from it, the next one that's just doesn't seem as scary. So if we, I feel like if I get lazy about that, I'll give in and be like, I'll let the fear take over there. There was a book that came out, I didn't even read the book, it was just the title. I think it came out in the late 80s, early 90s. It was called fear, feel, sale, the fear and do it anyway. And just the title of that book became my mantra, you know, it's like, it's okay to be afraid, it is totally okay for me to be afraid. But to feel that and acknowledge it as a feeling. But I can go ahead and do it just just because I'm afraid of it doesn't, there's not a stop sign, it just means that it's I'm afraid.
 
<strong>Michael Hingson ** 56:15
I think we talked a little bit during our time on after site, podcast about fear. And one of the things I talked about as we're starting to write actually, it's now at the publisher being looked at, it's called a guide dogs Guide to Being brave. That's our working title. But I realized during the pandemic, that what I haven't done most of the time I've been speaking, is while I talk about not being afraid, I've not really worked to try to teach other people how to deal with fear. And I put it that way, because I'm not going to say how not to be afraid because I agree with you fear is part of what we do. The issue is, can we learn to control our fear? And the answer is yes, we can. And there's no question that we can learn how to not as I call it, be blinded by see her. And that's what we need to do. So I started working on that during the pandemic, I have a friend, I'm working with Carrie Wyatt, Kenton. So we've written the book, and now we're waiting to hear from the publisher what they want to edit or change or or do, we've done that once. And now we're, we're on our second shot at it, and we're working toward it, the expectation is that we can put something out. And it's called a guide dogs Guide to Being brave, because we base it all around the eight guide dogs that I've had and lessons I learned from them and how they behaved. And one of them could not face fear very well, and actually created her own fear, and only worked about 18 months before having to retire because she couldn't get any more she was too afraid of it. But it's a it's a fascinating set of stories. So looking forward to that coming out. But I agree with you, it's a matter of facing fear. But learning to recognize that fear can be a very powerful, positive tool for each of us.
 
</strong>Penn Street ** 58:10
Yeah. I agree. You know, I think some of because even rafting the Grand Canyon, I am not a good swimmer. I'm not a big, you know, like dog paddle. And I had never rafted in my entire life. And guess what there's lots of in the Grand Canyon snakes. So I, but I've really wanted to do it, I really, really wanted this experience. And I wanted to meet these kids from all over the United States, and do this adventure with them. And I it was really, it was sometimes hour by hour. And it was day by day, but but I also I shared my fear with the kids. And, and at first I wasn't going to because I was afraid to tell these high school kids because high school kids, they can be rough on you, and especially my experience getting bullied in high school. And so I was actually afraid to tell the kids about my fears. And I talked with the other leaders on the group and they said you you should tell them. Yes, I bet you. I bet you these kids have fears of their own. And you're here to be their mentor. So
 
<strong>Michael Hingson ** 59:39
plus, plus, if you don't, they'll see through you every time.
 
59:46
So I did I told them about, you know, how I lost my vision and with the rattlesnake by initiating the whole thing. And it was amazing. So at night The kids because we slept outside on Paco pads, of course. And they would put their their pads around me in a circle. And they said, you know, Miss Penn, if we feel a snake golfer as well, yeah, well, before it gets to you, I don't know if that's gonna help. But
 
</strong>Michael Hingson ** 1:00:19
that probably isn't a good idea, but nice, but good thought nevertheless was,
 
<strong>Penn Street ** 1:00:23
and they shared some of the fears that they had, and that they had not shared in their paperwork, you know, because you have to fill out a book, you know, booklet of paperwork before you get to come. And it was, it was amazing, because they got to be vulnerable, and they got to share their fears. And then the other kids got to support them, you know, and getting over their fears. And, you know, it was, and what ended up happening is we all learned each other's strengths and weaknesses. And so, you know, the really strong swimmers did the swimming, and then they taught some of us weaker ones, you know, some of the tricks, you know, and gave us some skills. And it was it was just, it ended up being a really neat thing. So I think it's okay to, and I think it's important to tell people when you're afraid, yeah, no,
 
</strong>Michael Hingson ** 1:01:19
I agree, it's important to do that. And everyone is different. And some of us don't necessarily face fear, and have negative reactions a lot. I think that's a lot of my upbringing, but some of us do. And there's no right or wrong way. It's a question though, of what we learn with it, and, and how we learn to address and deal with fear and challenges that we face. I'm assuming that you did not encounter any rattlesnakes in the Grand Canyon,
 
<strong>Penn Street ** 1:01:50
not any of that were alive there. What we thought we did a hike one day back into where this waterfall was. And one of the I was at the back, I like to be it's called the sweeper, it's the person in the back of the pack that makes sure nobody gets left behind. And that's always my favorite roll. And one of the kids came back coming to me and I was like, you're supposed to be going the opposite way. And they said, Miss Penn, there's there's a rattlesnake up there. But it's in it's right on the side of the trail. And it's right when you get to the waterfall. And and it but it's Dad and I said you could lead with it's so it was really sweet. When I got up there. I say like, do you want to see it? It's dead. I was like, Nope, I don't
 
</strong>Michael Hingson ** 1:02:37
need to have enough exposure to them already. I've ever been there, done that. But then
 
<strong>Penn Street ** 1:02:43
I was standing in the pool at the bottom of the waterfall. And one of the guides, you know, he's been a river rat forever, has hundreds, probably hundreds of times, rafting the Grand Canyon. He was standing near me and I said, What do you think killed that rattlesnake, you know, was its head crushed into something? Because Oh no, it probably got caught in the current above. And then when it came down the waterfall either got sucked under and drowned or just the impact of and I said, so there are rattlesnakes coming to Vegas? Well, it's probably rare. But yeah, I was like, Okay, I'm gonna go stand up.
 
</strong>Michael Hingson ** 1:03:25
He could have told you that it was afraid of you.
 
<strong>Penn Street ** 1:03:27
But now they'd have mentioned that. Yeah.
 
</strong>Michael Hingson ** 1:03:31
So what's next for Penn Street in the world?
 
<strong>Penn Street ** 1:03:34
Oh, wow. I I am really, uh, you know, I'm, I turned 55 This year, which, to some people doesn't sound old to others. I sound ancient. But, you know, my, my body is definitely maybe plateauing. And so, I'm really looking at these next few years of things that I really, really, really want to accomplish physically, and make sure that I do those things. So, you know, there are trips my brother who I mentioned my Superman when he passed away, my father's side of the family is from Scotland and, and Tim was really proud of his Scottish roots. My mother was Cherokee, Choctaw, Native American Indian. But Tim wanted his ashes taken back to Scotland and so it's been 10 years, next year will be 10 years. So we are going to some family and really close friends of my brothers are we're going to take his ashes to Scotland and I'm looking at different either biking trips or hiking, you know, trails that I would like to do there. That's a really big deal to me. And then the there's just there's some big trips like that that I want to accomplish. In the next couple of years, and I really, really would like to rap the Grand Canyon one more time, while I'm as healthy as I possibly. So, that's, that's really what's what's next for me. I love working at audio information network of Colorado. And I am so blessed to have such an amazing team. And Kim is such a great executive director. And so I see myself hopefully, you know, knock on wood here, that that's where my career will, you know, go until I retire, but who knows, you never know what what doors are gonna open and
 
</strong>Michael Hingson ** 1:05:44
well, when you go to Scotland, you'll have to go eat some haggis
 
<strong>Penn Street ** 1:05:48
hog I've heard about haggis. No, thank you.
 
</strong>Michael Hingson ** 1:05:52
I went to New Zealand and had haggis pie was very tasty. Now I don't know what was in it, as opposed to what they say is in haggis. It was very tasty. So you know, I'll bet it will be not not so bad. When you go there. Go to a restaurant and get haggis. I bet it won't be what? I would try it. I think it's worth exploring. Be brave. I will. I will. They won't have rattlesnake in it. I guarantee you that
 
<strong>Penn Street ** 1:06:19
that's good. I guess there are places that serve rattle steak in the south. But I've never
 
</strong>Michael Hingson ** 1:06:28
I had steak once somebody gave me a piece of snake and it tasted like chicken. There was way too much cartilage. And that was enough for me. I don't need to do it anymore. I can say
 
<strong>Penn Street ** 1:06:39
I'm a pescetarian I guess they call it I'm vegetarian, but I will eat salmon. You know fish occasionally. Yeah. And but you know, when you're traveling, especially abroad, you kind of need to go with the flow and open
 
</strong>Michael Hingson ** 1:06:53
you to give me a good piece of garlic bread any day. Yes. Well pin this has been absolutely fun. And I'm really glad we had a chance to do this. And I want to hear more about your exploits as you go forward. So we need to do this again in a year or two when you've done some of your other adventures. And I hope everyone has enjoyed this. We'd love to hear your comments reach out to us. But how can people reach out to you and learn more about you and what you're doing and all that kind of stuff?
 
1:07:27
Absolutely. I'm on most social media, Tik Tok, Instagram, Facebook, you can either use my name Penn P E N N Street, or my tagline is the blind check. Which came out of me running for city council. And so that's another story. But the blind check. And also you can reach out to me at audio information network of Colorado and find out more about what we do there. We are state based so if you're in Colorado, check us out it but it's Penn p e n n at A I N Colorado dot O R G. So I'd love to hear from you.
 
<strong>Michael Hingson ** 1:08:11
And after say podcast has a website.
 
1:08:14
It does not have a website that you can reach it through our website, which is the A I N <a href="http://colorado.org" rel="nofollow">colorado.org</a>. Or it's on everything Apple, Spotify, Google, you know all of all of the big podcast platforms. Just it's after sight all one word. And yeah, we'd love to have you check us out there as well.
 
</strong>Michael Hingson ** 1:08:37
Cool. Well, we appreciate you being here and telling us all that as well. And for all of you out there, go seek out Penn street, I think it will be a treat. And she's got lots of interesting and relevant things to say needless to say. And again, I want to thank you all for listening. Please give us a five star rating wherever you're listening to us, we would appreciate it. And I hope that you'll reach out to me I'd love to hear what you think of today's episode. You can reach me at Michael M I C H  A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or at WWW dot Michael Hingson M I C H A E L H I N G S O N .com/podcast. So we're findable. And we'd love to hear from you. I'd love to hear your thoughts and Penn for you and for anyone else's thing. If you've got any thoughts of other people who we ought to have as guests. We always appreciate introductions and emails about that. So please let us know and introduce us to anyone who you think we ought to have as a guest. We'll do it. We're glad to and once more Penn. I want to thank you for being with us today. This has been an absolute joy.
 
<strong>Penn Street ** 1:09:49
Thank you, Michael.
 
</strong>Michael Hingson ** 1:09:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Rattlesnake Survivor with Penn Street</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1ab25259-dc70-49f2-875f-db309989096f.mp3?source=rss&amp;ext=asset.mp3" length="47387552" type="audio/mpeg" />
<itunes:episode>160</itunes:episode>
</item>
<item><title>Episode 159 – Unstoppable Visionary and Chief Marketing Officer with Travis Michael</title>
<guid isPermaLink="false">https://pinecast.com/guid/ea02aa8f-ef52-49ee-8d04-d885bd4481bc</guid>
<pubDate>Tue, 05 Sep 2023 11:00:35 -0000</pubDate>

<itunes:duration>01:06:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/71c882fa-b710-46f6-a2e0-fbd950f87b33/UM159-Travis_Michael-Coverart.jpg" />
<description><![CDATA[<p>Travis Michael is all of what the title says. As he says he “played jump rope his entire life over the Mason-Dixon line spending time between the mountains of Johnstown Pennsylvania, and the city bay life of Baltimore”. As I spoke with Travis during our initial call as well as during our episode he is an incredibly curious person who also wants to do good in the world.
 
He will tell us a great deal about his new app called “Bridgd” which you can learn about at <a href="http://www.bridgd.com" rel="nofollow">www.bridgd.com</a>.
 
In addition to app development, he and his company help other companies and nonprofits improve their efficiency by streamlining and enhancing what they do and how they do it.
 
Now, Travis is completing work on his book, “Honor Thy Father” which he expects to have published in the August 2023 timeframe.
 
I think you will enjoy Travis and his wisdom. I know I did.
 
 
<strong>About the Guest:</strong>
 
Founder of Trav Media Group, Travis Michael played jump rope his entire life over the Mason-Dixon line spending time between the mountains of Johnstown Pennsylvania and the city bay life of Baltimore Maryland before traveling the United States helping companies as their one-stop Chief Marketing Officer. In his spare time, he's spending time with his family and friends while donating time to his church and community.
 
 
<strong>Ways to connect with Travis:</strong>
 
Website - <a href="https://trav.media" rel="nofollow">https://trav.media</a>
Email - <a href="mailto:travis@trav.media" rel="nofollow">travis@trav.media</a>
Bridg'd App - <a href="https://bridgdcom.com" rel="nofollow">https://bridgdcom.com</a>
Instagram &amp; TikTok - @travismichael.official @trav.media 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 </p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Greetings, everyone, I am Michael Hingson. And you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet. Today we get to talk with Travis Michael. That's his pen name and what He wants us to use, which is great. And it's his pen name because Travis is about to come out with a new book. And we will definitely talk about that in the course of the next hour or so. But Travis, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Travis Michael ** 01:50
Michael, it's a pleasure being here. We have had so many amazing conversations that I'm excited to see where this one goes.
 
</strong>Michael Hingson ** 01:59
Well, let's start. Let's start with something that I love to do, which is learn a little bit about you as a younger Travis, where you started from what you did, and and kind of how you got where you are. I know you talked about jumping rope over the Mason Dixon Line going from Pennsylvania to Baltimore. See, I know how to say that. Right? Yeah. And I lived there for six months. So And anyway, so tell us a little bit about Travis.
 
<strong>Travis Michael ** 02:32
Yeah. So you know, I, I love to like preface this with like book recommendations. There's a really good book. It's called outliers. And it's basically about people that have had access to unique things in their lives, right, you know, what really defined your childhood and what drove you. And I was fortunate to be able to go to what's called a magnet school. So magnet schools, they had a four big professional focuses. And that was environmental science, Applied Engineering, visual, graphic art, and mass communication. And so by sixth grade, you're taking a two period class with that specialty and you transition every quarter, by seventh grade, you narrowed it down to two. And by eighth grade, you're taking that specialty class the entire year through. And so, you know, people, you know, kids that go through those types of experiences and have access to more tools, as laid out in outliers. I Bill Gates, people realize that he worked at a college that had a supercomputer. So he he actually worked in the lab of the supercomputer to have access and access to it. And then he was able to understand the different problems because he was there, troubleshooting. He was there helpdesk, essentially. And, you know, he took that knowledge and that knowledge base and was able to expand upon it. So you know, I love talking to people and finding out like, what really drives them and being able to expand upon that as well. So yeah, that was kind of me growing up, right, you know, the I try to like take in as much as I could. From a media standpoint, my focus was visual graphic art that has really driven me and my helping take people's visions and use my skills to drive their visions as well.
 
</strong>Michael Hingson ** 04:45
But you talk about really wanting to help people interact with people and help them I'm not trying to put words in your mouth as such but become better than they are what what caused you to have that kind of a wide scope and wide view of what you wanted to do, because that's far beyond graphics?
 
<strong>Travis Michael ** 05:03
Well, you know, right as a kid, you know, you're like, I want to, I want to change, I want to, I want to make a change, there's something that's not right. There's something that's off. And I just, I needed to I wanted to, there's a lot of blocks in communication, right there in and how people communicate and the ability to communicate. You know, and I, in middle school, I was, I think it was in the early 90s, when American Sign Language came into play. And whenever I moved up to Pennsylvania, in eighth grade, I had access to a, there was a young young girl in my grade, that she, she was deaf, and they offer sign language classes, and I took some sign language classes. I know very little, I think I know, the ABCs up to like, G. And that's where it stops. But I also knew that like, obviously, there was there's a huge disconnect there. Right, Mike? You know, there's, there's having the ability that there's, there's some sort of even social block right, in being able to communicate,
 
</strong>Michael Hingson ** 06:23
and that's something that has fascinated you, and that you've wanted to kind of address and you do that primarily through dealing with graphic arts, or do you go beyond that?
 
<strong>Travis Michael ** 06:34
Well, I like to go beyond that, right. And I just just got back from Chicago, and I ended up there is a stop at the Wonder Museum, and I would highly recommend if you have the opportunity to go to Chicago, definitely check it out. But it offered experiences and, you know, anytime any type of social engagement is an experience, and I want to be able to help those that have communication blocks, be able to communicate, in general, you know, being able to not be a fly on the wall, not just, you know, a person in the back, doing their best to read lips. And so, whenever I was in Chicago, there, I'm, I think I'm very approachable, Mike. And next thing I know, I'm being a tourist, I'm taking videos and pictures. And this gentleman approaches me. And he starts is puts up one thing, he starts signing, and you could hear just in his voice is I'm deaf. Just like that's like all he was able to get out of his voice at a very low get Gatsby. And then I, I he was trying to show no sign to me. I said hold on one second. It just so happens that I'm developing an app for deaf people. And I pulled the app out. And it started transcribing my voice as I was talking. And I was able to communicate. And we had a wonderful conversation about it, even whenever we were kind of walking and talking. That I was I had my chin down. I was kind of, you know, looking down and talking. And he's like, he's like, Hey, I'm up here. I can't read your lips. If your chin is down.
 
</strong>Michael Hingson ** 08:54
And I was gonna ask how did he understand you? It wasn't mainly lip reading, or I definitely want to learn more about the app. But did he read your lips? Is that how you he understood you?
 
<strong>Travis Michael ** 09:04
Yes, that's how he understood me, you know, as his education revolved around, being able to read my lips, you know, being able to read lips, period, not just my lips, anyone's lips. And you know, they can hear low tones. Yeah. And it's, it's very interesting. I had a we really didn't miss a beat in our conversations as I was able to use the app. And if there was something that he was trying to communicate communicate with me that wasn't getting through. He could just use my phone and type in whatever you type it in, and then hit play and it played out the speaker.
 
</strong>Michael Hingson ** 09:53
I when I was in elementary school, and I don't remember what grade I was in In but it probably was third grade. Or earlier, I'm going to say the third grade. We were at a Halloween party at the school. And I ended up sitting across a table from a gentleman who was one of the janitors at the school. And we talked for a while. And occasionally I looked away. And he didn't necessarily respond. But then he volunteered that he had been deaf since Pearl Harbor. And that he communicated, he did not, his voice was as natural as someone who was a full hearing person. But he understood people by reading lips. And it's the first time I ever had exposure to that. And he was very kind and very generous with his time telling me about it, because I became, of course, very curious being blind. And we had a wonderful conversation than in several since when when I was still at that school, but it is it is fascinating. And he was as good as a body could be at reading lips, he certainly understood me.
 
<strong>Travis Michael ** 11:14
So he was able to speak back to
 
</strong>Michael Hingson ** 11:18
Yes, he absolutely could speak back to me. And I had no clue that he was death, because he served in the military. So this was like, What 1958 or so. And he had been in the military and served at Pearl Harbor, and which is when he became deaf, so he continued to be able to speak very well.
 
<strong>Travis Michael ** 11:40
Ah, gotcha. That makes a lot of sense. And I
 
</strong>Michael Hingson ** 11:43
had no idea that he was deaf or, or anything other than just a person who could talk to me and I could talk to him. And then he told me about being deaf. And that was, I'm sure, in a sense, brave of him. But for me, it was fascinating. And I haven't thought about him very much since then. But this brought it up. And just as fascinating that you're having success, how's the app doing?
 
<strong>Travis Michael ** 12:11
Oh, it's wonderful, we're getting ready to launch the new the new user interface, it's a lot brighter cleaner. And you know, from there, because that's going to be the base base design that we have, we're going to be pushing out a lot more demos and videos, because now this is okay, we've proved out the model, it works. We've got approval from Apple and Google for the model. And now we're getting ready to do a full launch with some really neat upgrades, including voice segmentation. So if you're interested, you can find that app over to read br <a href="http://idgd.com" rel="nofollow">idgd.com</a>. So that's bridged with no E. It's no <a href="http://e.com" rel="nofollow">e.com</a>. And you can download and be a test user right now, we're, we're really excited to roll out the next version with some really cool updates, and ultimately expand out into other markets, including translations. And so stay tuned for some really awesome upgrades that are going to be incremental in connecting people not only of speaking and non speaking and hearing and non hearing, but languages all across the globe, as we build this thing out. So head over to <a href="http://bridged.com" rel="nofollow">bridged.com</a> with no E, and sign up as a test user, and where we're really super stoked about getting this thing out here, Mike,
 
</strong>Michael Hingson ** 14:02
when will the next upgrades and so on come out?
 
<strong>Travis Michael ** 14:06
Yeah. So we're ready, getting ready for phase one be new upgrades will be coming early fall. So I think August, we're going to be really pushing it out. But we were probably going to have some short term upgrades, including the new UI, maybe not with the full scope. But we're, we're really close to full implementation. I think we're, you know, just to keep this moving. I think there's just gonna be I think it's gonna be like dollar 99 a month, very minimal, just to be a being able to support the technology. So it's not a whole lot, but it's something that we can put into a humanitarian effort to be able to connect with Many people have many different languages Have you
 
</strong>Michael Hingson ** 15:05
have you tested it with VoiceOver and so on to see that it's accessible from that standpoint.
 
<strong>Travis Michael ** 15:13
Really, we're just focusing on the, in real life, engage engagements, you can customize what's really beautiful about this, this app is the ability to then speak back, there's a lot of platforms where you can just, it just transcribes. But then the user has the ability to, to then type in a quick reply, or selective select from a series of quick replies that are already loaded, kind of like your emojis that you pull up another, it's like another keyboard, and you can have, you can actually program your quick reply keyboard, based on, you know, maybe you have, you're going to the doctor's office, and you have some, quote, some questions that need to be answered. And rather than picking them on the fly, you can add them into the keyboard under your favorites, you tap it, if you add it to the keyboard, and then it plays through the phone speaker. And you can go down and you've talked to actually talk to your doctor about these things. And being able to maybe have questions for you, just in general, just being able to converse, you know, pick the conversation type, it's going to help them be able to communicate better.
 
</strong>Michael Hingson ** 16:45
Well, the question I was asking what I was getting at is that with like iPhones and with the Google Android phones, there are what are called screen readers, there are software packages that will that will verbalize whatever comes across the screen. And in this case, you're going deeper than that, because you're also dealing with providing input by other means. And my question really was, have you explored making sure that the app is accessible using screen readers, for people who may not be able to necessarily see everything that comes across the screen, but needs to hear it. And that's a little bit different set of gestures, it is all part of what Apple provides. And, and the Google Android phones do, although I think Apple still does a little bit better job of it. But what what VoiceOver is, is a software package that will verbalize whatever comes across the screen. It also means that if I needed to, I could type messages. If somebody isn't a lip reader, for example, I'm assuming that this is part of what the app would allow one to do would be for me to be able to type and then it would appear on the screen. And voiceover would allow me as a blind person to be able to do that. So my question really was, are you looking at accessibility for the product across the board?
 
<strong>Travis Michael ** 18:20
Oh, absolutely. I think that it's going to be critical for for those types of conversations. And you know, and being able to last time we talked being able to add that. Well, I've also had some very interesting conversations with with Google. And I look forward to having more about exactly that. Being able to provide accessibility in improve their accessibility, that
 
</strong>Michael Hingson ** 18:54
I will have to download the app and and experiment and can give you some feedback regarding that. Because a lot of app developers don't really understand what they can really do to make visual and non visual, well, visual apps more usable by people who may not see what's on the screen. And so Apple provides a lot of information about that, but there are no requirements for any of that. So a lot of people don't necessarily see it, or they may make their app work. And then the next time a new update comes out, something gets broken because it doesn't become part of their process to keep that going. But I'll be glad to download it and take a look at it and see what it looks like. It sounds like it would be a lot of fun to do.
 
<strong>Travis Michael ** 19:46
Yeah, yeah, that's, you know, and we're gonna be, you know, constantly working on improvements. This is a definitely a new space that we're looking to help people explore And upon, and being able to have the ability to remove social norms, where, where social norms aren't necessarily good, where Deaf people are not communicating, they're typically standing in the back and being a wallflower. And because you don't know, or most people in that contact group, don't have don't have don't have the ability to communicate, whether it be ASL, or what have you, soy, or even, you know, having someone there that that knows ASL that can translate. And then it's, there's still that barrier, there's still that extra person. Whereas, you know, now you can kind of have that freedom to go to the store, go walk down the street taught, you know, talk to someone randomly. And it really helps clear that that pathway, right, right.
 
</strong>Michael Hingson ** 21:10
What What got you started doing this app?
 
<strong>Travis Michael ** 21:14
Well, so the president of the company is deaf. So this is I'm doing this, I'm creating this app for my client. And his dad, and I had been working together. Now his dad's the CFO of the company. And his dad, Todd Trichur, pulled me aside after one of our meetings that we had been working together on his HFC, one quick question. Can you build apps? I see. Well, yeah, absolutely. You know, I just developed an app for client out of Los Angeles, like an Uber like app that people can just book trips to and from the airports just right from their website. I said, Yeah, sure. Got it. Got a team, you know, we're really starting to roll on some big projects. He says, Well, my son was born deaf. And I've always had in my head that when the technology was there, we would build this app together. And being able to help deaf people communicate in real time, using this technology. And he's, you know, done a lot of market research. And I think it's time to just start pulling the trigger on this and move forward. So we go through many conversations. I built I personally built the user interface user experience that I've laid out for my developers, wonderful team that put this put what we have to get put the kind of the, the engine behind the machine. Well, I kind of just had the, the brick and mortar, right. So it's, it's been a wonderful experience. And we're picking up steam, and some other really, really cool projects that we're looking to take some of these industries by storm, with our creativity, and how we have how we start building markets in a positive way.
 
</strong>Michael Hingson ** 23:38
What's the name of your company?
 
<strong>Travis Michael ** 23:39
So my company is travel Media Group. You can find me online at if you just type in travel dot media. There's <a href="http://no.com" rel="nofollow">no.com</a> It's just https colon forward slash forward slash Trev. Tr AV dot media, I think if you look down here, yeah, right there. Under my Zoom picture here, you can see my my website. I work with companies doing you know, it's great, because I have the ability to flex. And you know, I can be doing these wonderful mobile apps. And then I can also kind of switch into for marketing training, and working with different teams. On You know, I'm able to kind of be more budget friendly for nonprofits, where I can instead of doing it, I can train people, and then they can kind of work the plan. So, but I'm also doing, I still enjoy doing logos. I still want to, you know, doing custom websites, I build a custom website for a client out of Georgia, that does. Jet parks for private jets, build a custom, ecommerce quoting system for their website. And there, it's been just steamrolling, or our SEO has been wonderful. The ability to add parts to their, to their quoting system is, is pretty seamless. And then they can just quote out the prod the product and get people into their, their funnel a lot quicker. So it's, you know, a lot of this is is just problem, problem versus solution, finding the solution to, you know, unique problems and identify the market. You know, again, I do my own market research and with search engine marketing, and I try to understand the entire funnel. And, you know, a comp a company may have different a few different demographics that they're partnering to. Right. You know, I could be working with marketers, you know, and I can also be working with CEOs, you know, so many different parts and understanding supply chain as well. That's a big help.
 
</strong>Michael Hingson ** 26:20
Yeah, yeah. There's, there's a lot to that, isn't there?
 
<strong>Travis Michael ** 26:23
Yeah.
 
</strong>Michael Hingson ** 26:24
How long have you been doing this? How long has the company been around?
 
<strong>Travis Michael ** 26:28
Yeah, so I started traveling media in 2017. I was just out as bootstraps in a computer, right? And just just talking, I saw one of my first clients that they dealt and drones, they they actually built drones. That got me into some really cool spaces. Gave a handful of clients in the aviation sector, one of one of them, does the, the drone light shows. So you know, if you're in the aviation world, the trade show booths, done, you know, even like, instructional instructional design. So on the back of all those drones that for those light shows, I there's a sticker that they put on him. And that sticker just happens to be my designed, very kind of Honeycomb like, so it's really cool.
 
</strong>Michael Hingson ** 27:29
What did you do before you started travel media?
 
<strong>Travis Michael ** 27:33
So same kind of space? Like I, right out of college, I was doing animation boards and malls, and then they go, can you do business cards? Can you do logo design? And can you do brochures? Next, you know, I'm doing billboards, I'm animation for commercials. I was then, you know, really getting into animation with After Effects. And you have some 3d stuff. And then I might, I would give designs to web developers, and they were just butchering my designs. And I was like, stop it, stop, quit, quit screwing up my design, they already approved this, this design, and you're not giving them anything remotely close. So I went in started teaching myself CSS and HTML, and it kind of I, I can understand JavaScript and PHP, but I can't really write it. But But now with with Chet GPT. You know, I'm, I'm also building unique plugins for that. That helped me with my technology. So we, for instance, we have the we have the the website for the for the bridge app. And then we have the app, right? And so there are two different, different things, but how do you get them to communicate with one another. So anytime someone registers on the app, a signal is then sent back to the website that actually has a database that can house that information. So that's so we're reusing that they're developing a REST API that gives them the ability to communicate with each other. So that's been, you know, just the evolution of technology and
 
</strong>Michael Hingson ** 29:40
explain that just a little bit more for me. I'm not quite sure I follow what yeah, what that's doing.
 
<strong>Travis Michael ** 29:45
Absolutely. So it, basically it's handling the user registration. So if you when you register on the mobile app, right, so Michael Pinkston, at my I go <a href="http://hangsen.com" rel="nofollow">hangsen.com</a>. And it goes to all that information is then. So your your profile is then created on our website, in our in our database, right? That database doesn't necessarily have to be on the website, it can be on an entirely different shooter. But for the kind of being able to control the two, we're able to create that that communication gap worried. So the app can then talk to the website. Does that make sense?
 
</strong>Michael Hingson ** 30:44
Yeah, I think I, I follow it. So and so by the app talking to the website, it and obviously keeps the profile up to date. What does it do for the user, in terms of communicating with others and so on?
 
<strong>Travis Michael ** 31:00
Well, all it does is, you know, if you lost your password, maybe you switch apps. Okay. So that's all it really handles. Right? Got it.
 
</strong>Michael Hingson ** 31:11
Okay. What do you think about this whole discussion of AI Artificial Intelligence, which well, not widgets, but artificial intelligence products, like, chat, GPT, and so on, you know, they've become so sensational, sensationalized? What do you what do you think about all of the furor around all of that?
 
<strong>Travis Michael ** 31:33
Well, it was coming. It's I mean, we it's been, you know, we've been working with autocomplete now for how long? Right? So like, that was just a form of AI. Yeah. And now we know, it's expanding into more of a user interface where the end user can dictate what the outcome should be. And so you really have to be able to figure out, it's your best use cases, for what you need. Right. I, people are afraid of the maliciousness behind it. I'm sure that there's some sort of kill switch. There, there would have to be.
 
</strong>Michael Hingson ** 32:33
The other aspect of it is that we keep hearing about all this potentially bad stuff with it. But look, we haven't eliminated the dark web. And we have the internet and the internet is is a way to get a lot of information to people and has been since the early 1990s. So it's always going to be dependent on what we use it for and how we use it for and hopefully, we have enough fried people who will use it. And that will hopefully set some of the tone about don't do bad things with it, because that's not appropriate. But the other part of it is, if you said, a kill switch, or we will have to probably put some governors on it because too many people are going to misuse it. When they don't need to they're gonna go down a rabbit hole, they don't need to go down.
 
<strong>Travis Michael ** 33:28
But Potentially, yes, potentially, potentially, I, you know, I'm not the I'm not the all things on this. But, you know, my, my theory is, you know, use your powers for good. Yeah. And, you know, we're getting ready to our next version. With with working closely with Google, hopefully, we're gonna get an early release of their new language model, that also includes the includes AI. So being able to better provide a better trans transcription experience, your voice to text is actually going to be more accurate. And also working on being able to segment people's voices, and ultimately using that as a security model. So as we identify, this is Michael Hinkson speaking, and in the back end, it creates a digital thumbprint that every time you're you're now you're now speaking, that it actually authenticates that it's you. Right. And it will also provide security from Ai duplication. You know, that's a one of the big focuses that we Been looking at these different different programs duplicate, you know, Morgan Freeman, like, obviously it's not Morgan Freeman speaking, it was the AI speaking like Morgan Freeman. And that's what we want to, you know, basically safeguard. We want to safeguard your voice, there's been too many incidents that I've come across where voice has been captured, manipulated and used for malicious.
 
</strong>Michael Hingson ** 35:43
Although I've said to, to a few people, jokingly, I know I'll really have arrived when I can hear John Wayne read The Hobbit. You even imagine that? Yeah, but you know, and, and the reality is, it's ultimately going to come down to how we use it and how we treat it. And it's going to be up to us. And that all comes down to moral compasses, and so on. Here's a question regarding your app, have you thought of, or is the capability coming are there where a person who's deaf or hard of hearing can sign the phone can pick it up and translate that into text or to voice that is spoken out by the phone,
 
<strong>Travis Michael ** 36:34
there is technology, I have even seen gloves that have been developed. And, you know, a lot of that is, you know, they're already using some of that movement stuff with, with robots, you know, as they've been, you know, focusing on you know, wrote a hand robotic hand going in acting like a human hand, you know, maybe even like, creating bionic hands for people that maybe we've lost a hand and the transfer of energy and those types of things. So, that's a little bit further outside of our scope. For this, we really wanted to start small.
 
</strong>Michael Hingson ** 37:18
Sure, no, I appreciate that. But the reason I asked the question probably is reasonably obvious. If I'm communicating with a person who is deaf and who doesn't speak, I can't see their signing. And so the question is, how will I communicate with him now, there are some technologies, for example, there is a device that a person can type on, and it will produce Braille at the other end, and obviously, you can type on a computer. And with voice technology, it can be heard, but it just seemed like it would be intriguing and interesting to think about the concept of the app, being able to take advantage of the camera on a smartphone, to see the person signing and verbalize that, but I don't know, all the ins and outs of the pluses and minuses of how hard that would be. My first job out of college was actually working with Ray Kurzweil, the developer of Omni font OCR. And that's when I also first got introduced to artificial intelligence because his first machines would reprint and the more they read, the higher the competence they gained of being able to read material, especially when characters were somewhat degraded, and it actually learned. But it just seemed like an illogical interesting idea might be for this. If signing is uniform enough, where a software package could be taught to interpret signing, if that could be the case, it would be trivial to then output it to voice because the phones already have the ability to talk anyway.
 
<strong>Travis Michael ** 39:02
Is there anything that like, would you know, I'm thinking I'm thinking of like hardware is there is like a, like a Bluetooth. Maybe, like a Bluetooth device where maybe as it would be typing, or as it would play out of the phone speaker. It could also be like felt, you know?
 
</strong>Michael Hingson ** 39:29
Oh, yeah, I mean, there are ways that there are refreshable braille displays that I can connect to my iPhone so that I can turn the speech off completely and use just the Braille display, to read whatever's coming across the phone, but I'm thinking of the other end of it is the person inputting information. And so I was thinking that if a person who was deaf signed how II See, would it be for that signing to be interpreted? Because if you said, you know, A through G, well, if somebody signs an A, can the phone be taught to recognize that a? If it can, then it doesn't matter what the output is, it could be outputted directly to the phone speaker or it could go to a Braille display or whatever. It's the recognition of the sign. That's the issue. Yeah.
 
<strong>Travis Michael ** 40:28
I think that might be something we tackle. As we start looking down the line. Whatever we get, we won't really want to get into AR augmented reality, like the Google Glasses and those types of things. Yeah. Because then as the person is speaking, you can then do like real life closed captioning. You could also do what you're talking about. So if I'm, I can actually, you know, sign. And then the AR, could then close caption the sign language, essentially? Well,
 
</strong>Michael Hingson ** 41:07
yeah. Well, yeah, I could close caption it. But the idea is that if it recognize the signing, then the output part today is very straightforward. Yes, it could close caption it and put it on a screen. Or since it's recognized it, it could just as easily go through the voiceover screen reader on the phone to verbalize it. Yeah, none of that's the problem. The issue is recognizing what is being signed from the signer. And so as you said, og augmented reality, if that's the way to do it. But anyway, it's an intriguing idea. And it would open up some interesting vehicles for communication, which, which would be kind of cool. So in addition to developing apps you work with, with other companies, and I know you're kind of almost a global chief marketing officer in a lot of ways, aren't you?
 
<strong>Travis Michael ** 42:05
Yeah, absolutely. You know, the companies bring me in to kind of turn their brand around, and not just turn their brand around, but, you know, help them embrace technology for for operational purposes, you know, that there's like, for instance, this new website has kind of acted as they're another sales tool, they website doesn't take a day off, it's there, you know, so being a collection hub for the for that business, and, you know, finding unique problems, and you're getting them getting their teams to kind of cheerlead the path forward. So working, I'll typically come in, I'll work very closely with the president CEO, to understand where they're where their mindset and leadership is, and help them prepare for the next steps, what their teams can be expecting time that their teams need to be allocating to these different projects, right? It's not just me, I don't just come in and wave a wand, and tada, here it is, their teams, your things will change dynamics will shift, you know, how do a step that you once did, or maybe three steps that you once did, are now done in one step? Because something system was optimized. So that's where I come in, but I also have to make sure that, you know, you know, maybe they what was done, what was once done was was wasn't done in vain. Like it was there. It was it some things are grandfathered in, that maybe aren't necessary, and a new system can be put in place. So,
 
</strong>Michael Hingson ** 44:14
companies are are always looking for or should be looking for ways to improve their processes. And I've talked to a couple of people on unstoppable mindset who were very much involved in trying to help companies really reorganize their basically their way of doing business, their, their way of getting things done inside the company, and so on. And so I appreciate exactly what you're saying, which is it's all about trying to become more efficient, and trying to have the best processes possible.
 
<strong>Travis Michael ** 44:49
Yeah, and I've there's a really good John Maxwell book. He's John Maxwell. If you read anything of his you'll be better for reading it. He's just one of those guys that has a very, very deep message. And I just read his book as good Leaders Ask Great Questions. And you really have to start asking great questions, if you're in this in a position of leadership. And, you know, I ask questions to prepare my, the companies that I work with, I don't ask questions to be nosy, or judgmental, I ask questions because I need to understand what their starting points are, what have they done? Where are they at? And how can they move forward? And that's a lot. And then I provide training around different aspects around that model. And they've, they've been proven to be very helpful and healthy and business's understanding their why why are they doing this? Who are they talking to? And what is the message behind what they're doing? And I'll take all of that, run it through my marketing machines, my branding, machines, design, technology, audits, all of that. Understand your industry, and, you know, what your, what your end goal is. And some of the companies, you know, I work with companies that are our profit, nonprofit, and defense, and they they all have many different hats in many different industries. And one industry does this, this, but not this, and then another company will go, Oh, I do not this, this and this, but we work together, and it's their partnerships. And there's something to be said about partnerships. That can really be beneficial, especially when you find people that are moving in the same direction as you.
 
</strong>Michael Hingson ** 47:11
Well, and, you know, one of the most important things that we can do as human creatures is to ask questions, it's it is curiosity, it is trying to learn, and when you're asking questions of company leaders, to help focus them in is clearly also helping you.
 
<strong>Travis Michael ** 47:33
Yeah. You know, and one of the great questions is, what books are you reading? Yeah. What books are you reading? Because I need to know that, that they have, if there's a point that I'm trying to get across, it's going to be better if I can, if I have a client read a book, or read a chapter, and then he can go, Okay, I see what you're saying. Now, here's how they overcame that. And, for me, it's a wonderful thing. It's a, you know, diagnose prescribe model, that hell helps me from the, you know, just giving book recommendations as and that has even even reading for me has been a huge shift. That was never me. That was never me. I was Bye, bye. Your kids are my little cousin graduated the other day. And my grandma was like, Oh, my goodness, she's on the Dean's list or the you know, the high dean's list and you know, forgetting being on the Dean's list for so long. I was like, that's wonderful. And I just kind of snickered I got you know, that was never May.
 
</strong>Michael Hingson ** 48:57
I love to read a lot of fiction, which I do for relaxing. But I also do like to read nonfiction. One of my favorite books, and I quoted often in one way or another in speeches is The Five Dysfunctions of a Team by Patrick Lencioni, which is really, I think, the best short book that I found that describes what a good team should be and how to get there and I also love some of the Malcolm Gladwell books. I really enjoyed reading David and Goliath. Again, he puts a lot of things in perspective.
 
<strong>Travis Michael ** 49:35
Yeah. It's seeing the Go Giver. The Go Giver is wonderful. Yeah. Being able to get yourself into a, a mindset. And this person is struggling in sales. And he's like, there's this guy in the back that I swear I maybe see once every week and he's never We're here and all whenever he's here, he's just kind of feet up and kick back and everybody seems to love him. And if he's like, how does this guy do it? He's kind of getting the same sales. He's like, sales professional, he's, but he's, it's such like, what's the difference between sales and business development? Right. And so that was that's when things really changed and he was able to get understand mentorship. So if you're trying to understand mentorship, and that's a really good one as well. Let's see, Jocko willing and feel like Jocko is if I like I, my I I'm not I'm not really much of a reader, I audio books. I'm writing and I'm reading all day long. So by the end of the day, my eyes read Yeah,
 
</strong>Michael Hingson ** 50:55
I love audiobooks. And they're becoming more prevalent. audio book sales continue to be on the rise, which is great. Even as print, sales have gone down some. And I think ebook sales are going up, but audio books are great. And even for people who are blind and so on the Library of Congress has a number of programs. And they're they're coming out with new programs to make access more easy and usable on things like smart speakers like the Echo, and so on, which is great. So I can turn a book on an echo now and listen to it while I'm either cooking or maybe not even doing anything else. But I can do it from any echo device in the house. Once the the app while the skill was activated, then every echo knows about it. So I can stop reading in one room and come back tomorrow and be in another room and tell it to pick up right where we left off. And it does, which is great. makes reading a lot more convenient.
 
<strong>Travis Michael ** 52:03
So for those who aren't familiar with how the echo work is it just you have like a main hub. And then like speakers in like multiple rooms,
 
</strong>Michael Hingson ** 52:11
no. Um, so the Echo is what they call a smart speaker. So there are echoes or echo dots. And Echo shows a lot of different ones, some have screens on them, and so on. But you connect it to your network. And then it communicates with, I assume the Amazon server that coordinates whatever goes on with echoes. And so you can have four or five echoes around the house. And I can go to one and I can say what's the temperature outside and it will tell me and so on. But there is the skill that actually the Library of Congress, the National Library Service for the Blind and Physically Handicapped is, is creating, it's called My Talking books. And it's a skill that runs on the echo. So I can tell an a device to open the app, my talking books, and then I can say, let's say I'm starting from scratch, I could say open or find the Go get the Go Giver. And assuming it's in the collection, which is not a given at all. But assuming it's in the collection, it will find it from my voice input. And then it can start reading it. So I can read for an hour and then quit and come back. And if I have several echo devices around the house, I can go to any one of them because they all communicate with the same Amazon server somewhere in the world. And I can pick up right where I left off. But I find the Echo to be a really handy device for a lot of different things, whether it's even just doing whether I use it to control my home security system. Even turning the lights on and off and making sure they're off because I don't see them. And when my wife was alive, she was used a wheelchair. So it was also a lot easier if she were on the bed to just tell the system to turn on light. So it's really handy.
 
<strong>Travis Michael ** 54:15
So do you typically walk around the house with the lights off? Or?
 
</strong>Michael Hingson ** 54:20
Yeah, mostly I do I don't need to have them on. So my wife has passed so I you know we have solar so it doesn't really matter a lot but
 
<strong>Travis Michael ** 54:28
but that helps you with your electricity bill. Hmm, yeah, it
 
</strong>Michael Hingson ** 54:31
does a lot anyway, but I but I don't turn the lights on at night. So far it hasn't bothered the dog or the cat a whole lot. So it's just the three of us. There we go. But if they're sighted people in the house, I do like to help my light dependent friends by turning the lights on for they
 
<strong>Travis Michael ** 54:51
defended friends. I love it. You know?
 
</strong>Michael Hingson ** 54:55
Well, light dependency is a disability. It's just that technology is covered it up by Thomas Edison. and inventing the electric light bulb, but it doesn't mean that it isn't there. Well, above it, tell us about your book that you're writing. Yeah. So
 
<strong>Travis Michael ** 55:10
writing a book that it's really kind of about my my background, and, you know, really challenging family dynamics and being able to help break generational curses, and the through some of the events that I've experienced, that have kind of shaped me into who I am as a person, and you know, how I've developed some understandings about myself and kind of some really funny, really crazy, very serious events, you know, and I really wanted to share this because it the show was that a lot of the struggles that I went through, I went through myself, because if they've they've challenged a lot of my trust issues. And so if I understood that I went through it myself, and I'm sure that many others out there are going through challenging family dynamics as well. And I want to be able to help them, give them my share my perspective, and maybe maybe it helps them to, you know, kind of get over the some of some of their hurdles that they're having. And, you know, I'll kind of leave leave it with this. It's, it's forgiveness isn't always about, you know, forgiving. Let, it's not, it's not for the other person. Yeah. Forgiveness is for you. Yes. And you have, it's also about building a forgiving heart. Because we're human. And if all we can just be better humans, and develop forgiving hearts, I feel like this, this world would be in such a better place, and being able to move forward, and even build, build boundaries, you know, sometimes you just because you forgive, doesn't mean, you know, it's I, sometimes it's, it's good to kind of create that, that space to allow yourself to grow. But, you know, but having those spaces and you're still holding on to that, that old junk. It's,
 
</strong>Michael Hingson ** 57:27
it haven't really forgiven yet. Haven't really forgiven yet. And I, one of the things I talk about a lot are dogs, needless to say, and I talk about the difference between dogs and people in the dogs do love unconditionally, I believe that I watched a 60 minutes show the other day that talked about the difference between dogs and wolves. And there are actually physiological genetic differences, that they've been able to pinpoint, basically, what they call the friendly gene and a dog, and then we'll stone house. But I think dogs love unconditionally, but they don't trust unconditionally, what they are, however, unless they are, had they've truly been overly traumatized by something. Dogs are open to trust. And that's the difference between them and us. We're always into what if what if this person really is not interested in gaining my trust? Or what if they're going to abuse, the trust and all that, and we, we have become so mistrustful that we tend not to recognize any more the value and being open to the idea of trust. Now, if somebody doesn't earn our trust, okay, then we recognize that and we move on. But if somebody can, and we're open to that, what a wonderful thing.
 
<strong>Travis Michael ** 58:48
Yeah, it's being able to, you know, create that kind of space for yourself. It's, you have to be able to, you know, trust yourself a that, that you've gotten this far. And, and being able to continue to push forward. And, and build, build things, create things, you know, in love you loving what you're doing. And if you're not loving what you're doing, then you need to take the time outside of what you're doing, and figure out what it is and push towards what you want to do.
 
</strong>Michael Hingson ** 59:26
Yeah. And recognize that there are probably lots of people out there who would be really happy to support you. You'd be shocked. Yeah, absolutely would be shocked at the number of people who, if they really understood we'd be willing to support you. Well, so what's the name of the new book and when can we see it?
 
59:47
So the new book is called Honor thy father's and it really pushes towards the you know, the father dynamics and push towards you know, mentorship and Understanding how important it is to seek mentorship and being a good mentee. And, you know, I first discovered mentorship in Toastmasters, and Toastmasters is a an international public speaking organization. Wherever you're at in the world, I'm sure there's one nearby you, if you're trying to get better at public speaking, and really shed, that skin that has kind of kept you in this box. You know, Toastmasters is a wonderful organization, to be able to stretch your speaking skills in front of a supportive group of people who are trying to achieve similar results. So within that group, I, you know, that's something that I had to really sink in it within that group. They gave me a mentor. And I didn't know what a mentor was. And, you know, at some points, I was probably not a really good mentee, if I'm being honest, because I was kind of in my own head doing my own thing. And I've graduated from that. And we're wonderful friends and hate you. So he, he's my public speaking mentor, well, he's not he's he's in he's, we've also done develop great relationships and in sales and talking to people in systems and in growth, and he has a wonderful mindset. And but then, then there's other things and I've learned about mentorship, and so many other places that have provided me wealth and growth. So the the book is, we're we're looking to come out with it in the fall. But we are going to launch the marketing for it on Father's Day, ironically, so you can catch Honor thy father's. And I'll be promoting that. You can follow travel media, online and travel media group on Facebook, travis media, or I think it's Travis dot media, on Instagram, on tick tock, travis media as well. So you
 
<strong>Michael Hingson ** 1:02:13
have a picture of the book cover.
 
</strong>Travis Michael ** 1:02:17
design that right now. So as soon as we we get that out, I'll be sending it over to Mike,
 
<strong>Michael Hingson ** 1:02:23
please, because we will put that in the show notes, by all means.
 
</strong>Travis Michael ** 1:02:27
Absolutely. Absolutely. I'm sure. But I think by the time that we published this, I'll have the show. I'll have the graphic ready for you.
 
<strong>Michael Hingson ** 1:02:35
Perfect. And any other pictures and other things that you want us to have? Well, I want to thank you, Travis once again for being with us today. This has been enjoyable and fun. We spend a lot of time talking about the app and I'm gonna have to go play with it and, and maybe give you some feedback, or at least learn a little bit myself, which will be kind of cool. Absolutely. Absolutely.
 
</strong>Travis Michael ** 1:02:58
Looking forward to hearing and hearing your feedback, Mike.
 
<strong>Michael Hingson ** 1:03:01
But I really enjoyed today and I hope you did as well. And I hope all of you listening did we appreciate you doing so? So, enjoy it and get a hold of Travis let him know but I would appreciate hearing from you as well. We would love a five star rating from you wherever you're listening to unstoppable mindset. Five Star Ratings are greatly appreciated. You can also email me at Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Love to hear any thoughts you have, as well as suggestions for others that you think we ought to have an unstoppable mindset. We're always looking to make new friends. You can also go to our podcast page www dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> Michael Hanson is m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love for you to go there. And you can leave comments there as well. But either way, please keep us posted. Let us know and trap us likewise, if you know anyone who want to come on love to to get your thoughts and you know we'll have to do this again. Especially once the book is out and you start getting comments and all that we'd love to catch up with you again on this.
 
</strong>Travis Michael ** 1:04:13
Absolutely. Thank you for your time, Michael, I greatly appreciate it.
 
**Michael Hingson ** 1:04:21
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Visionary and Chief Marketing Officer with Travis Michael</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ea02aa8f-ef52-49ee-8d04-d885bd4481bc.mp3?source=rss&amp;ext=asset.mp3" length="41042824" type="audio/mpeg" />
<itunes:episode>159</itunes:episode>
</item>
<item><title>Episode 158 – Unstoppable TEDx Speaker and Executive Producer with Kim Miles</title>
<guid isPermaLink="false">https://pinecast.com/guid/d16c65d9-db0f-4595-ae23-29cc606130ca</guid>
<pubDate>Fri, 01 Sep 2023 11:00:53 -0000</pubDate>

<itunes:duration>01:05:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6d0b203c-f8c4-429d-a025-76511777e420/UM158-Kim_Miles-Coverart.jpg" />
<description><![CDATA[<p>Kim is as unstoppable as it gets. Born and raised in the Boston area she became very interested in entertainment. After a bit, someone convinced her to go into sales which she did and has been involved with ever since. For the past 20 years she has been a professional financial advisor.
 
Nine years ago she decided to invoke both sides of her brain by starting her own production company, Miles In Heels productions. She is an event strategist which she will explain.
 
Of course, since Kim was in sales we talk a lot this time about sales, what makes great sales people and how sales professionals can and should do more to relate to their customers. I’m not going to give everything away. I hope very much you enjoy and are inspired by our episode with Kim.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Kim Miles</strong>
<strong>(TEDx Speaker, Executive Producer &amp; Event Strategist, Serial Connector &amp; Shoe Collector)</strong></p>
<p>What do you call a successful businesswoman with a vibrant financial advisory practice, more than 30 years of sales experience, a background in performing, and a serious shoe habit? Kim Miles! Through her company, Miles in Heels Productions (<a href="https://www.milesinheels.com/" rel="nofollow">milesinheels.com</a>), Kim is a highly sought-after <a href="https://www.milesinheels.com/media" rel="nofollow">TEDx speaker</a>, emcee, creative collaborator and event strategist who partners with her clients to deliver critical messaging to their key audiences in fresh, unexpected and entertaining ways. No matter the format, live or virtual, from ideation to execution, Miles in Heels Productions is the answer. When you need to think outside of the box and laugh while you’re learning, look no further: if Oprah and Ellen had a love child, it would be Kim Miles.</p>
<p>Kim creates mic-drop moments for her clients by using both the left and right sides of her brain, simultaneously. She brings her business acumen AND her creative lens to every problem-solving scenario. From securing A-list talent to comprehensive content creation by way of video production and copywriting, Kim’s goal is to make sure each client is attracting its perfect audience. Kim has worked with the likes of comedians Fran Drescher, Judy Gold, and Jackie Fabulous to Broadway actors like Miguel Cervantes (Hamilton), to celebrity chefs such as Karen Akunowicz (Top Chef/James Beard Winner) to bring star power to her clients’ events.</p>
<p>Major clients include The Massachusetts Conference for Women, Babson College, Ropes &amp; Gray, Worcester Women’s Leadership Conference, Wellesley College, Winchester Hospital/Lahey Health, Women’s Bar Association and Foundation of Massachusetts, Yankee Dental Congress, Foundation for Business Equity, League of Women Voters of Massachusetts, Goulston &amp; Storrs Counsellors at Law, College of The Holy Cross, MassChallenge, Women in Technology International, Colwen Hotels, Regis College, Bryant University Women’s Summit, MetroWest Conference for Women and many more. She’s a member of The WIN Lab Coaching Circle at Babson College, the Innovation Women Speakers Bureau, and the GDA Speakers Bureau.</p>
<p>Kim is widely known as a powerhouse problem solver, kick-a** content creator, and a hilarious humorist. When she’s not working, Kim has been known to take off her signature heels only to hit the slopes or the golf course…that is when she’s not singing with her band!</p>
<p><strong>Ways to connect with Kim:</strong></p>
<p>WEBSITE: <a href="http://www.milesinheels.com" rel="nofollow">www.milesinheels.com</a></p>
<p>TEDx Talk: <a href="https://www.ted.com/talks/kim_miles_surviving_the_big_c_conformity" rel="nofollow">https://www.ted.com/talks/kim_miles_surviving_the_big_c_conformity</a></p>
<p>LINKEDIN:  Kim Miles/Miles in Heels Productions: <a href="https://www.linkedin.com/in/kim-miles-00342294/" rel="nofollow">https://www.linkedin.com/in/kim-miles-00342294/</a></p>
<p>INSTAGRAM:  @Kimmilesinheels: <a href="https://www.instagram.com/kimmilesinheels/" rel="nofollow">https://www.instagram.com/kimmilesinheels/</a></p>
<p>FB:  Miles in Heels Productions/Kim Miles: <a href="https://www.facebook.com/pages/Miles-In-Heels-Productions/752242571474563" rel="nofollow">https://www.facebook.com/pages/Miles-In-Heels-Productions/752242571474563</a></p>
<p>TWITTER: @KimMilesinHeels: <a href="https://twitter.com/kimmilesinheels" rel="nofollow">https://twitter.com/kimmilesinheels</a></p>
<p>YOUTUBE:  Miles in Heels Productions: <a href="https://www.youtube.com/channel/UCTD-99e7kYl1byWqSMzQVkw?view_as=subscriber" rel="nofollow">https://www.youtube.com/channel/UCTD-99e7kYl1byWqSMzQVkw?view_as=subscriber</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hi once again. And yes. And well. Hi there, too. You too. And hi to everyone listening. Welcome to unstoppable mindset. We're glad you're here. Today, we get to visit with Kim Miles. And Kim has a company with a very clever name. And I'm gonna let her tell you because I don't want to spoil it. And she has a lot of interesting stories to tell. She's a very creative individual by any standard. And I really am glad that you're going to spend some time with us today. So welcome aboard, Kim.</p>
<p>**Kim Miles ** 01:52
No, I feel honored. Thank you. It was really so great to get to know you on our initial call. And it's just been fun learning about you and and accessiBe ever since. So I'm happy to be here. Thanks for having me.</p>
<p>**Michael Hingson ** 02:05
Yeah, one of the things that we do for those who may not really have caught on over the last number of episodes is before we do a podcast, I love to get a chance to meet virtually in person, whoever is going to come on the podcast because it's great to get to know them and for them to get to know me and make sure we're all comfortable with the podcast, which is as you all know, a conversation. And so Kim and I connected and here we are. So I'm very glad you're here. And I expect that we will have fun today. I agree. I agree. And you are in Boston, and what's the temperature back there?</p>
<p>**Kim Miles ** 02:41
We cannot seem to get out of our own way. We have literally we had the most glorious Memorial Day weekend, which we don't typically have. So that was a surprise. It was absolute perfection. And then ever since then we've really been it's been cold here. Everybody's been joking around that they put away their winter coats far too early. And so we are really hovering in the 50s and 60s here where we're trying desperately to warm up. So we were praying for warmer weather, but it'll come it'll come and then we'll be complaining. It's too hot. We're now trying England. We're never happy in New England.</p>
<p>**Michael Hingson ** 03:13
You know, it's not just New England. I am fascinated when I listen to weather prognosticators like out here. When it's really hot, of course, we have greater chances of fires wildfires, right used to be called forest fires. But now Smokey Bear calls them wildfires, anyway, whatever. But the the issue is that when it's really hot, the whole Southern California area is much more susceptible to fires. And so now, we have also primarily had much cooler weather, it's going to get up to 72. Today, they say it's 67 outside right now and it's about 1135 in the morning. But the thing is that what people have been complaining about the weather people is the May gray in the June gloom. You know, they're complaining about that every single weather forecast I always hear about the May gray or the June Gloom is still with us. The Marine layers there, we're not getting the sun. But you are absolutely right. What's going to happen is once it starts to really heat up, then they're going to complain about it being too hot and the chance of fires. There's no pleasing them and they teach us all that which is unfortunate.</p>
<p>**Kim Miles ** 04:29
Well, I don't know if you know the saying but if you live in New England and you don't like the weather, just wait a minute, it'll change.</p>
<p>**Michael Hingson ** 04:36
I lived in with her for three years and spent a lot of time in the Boston area. So I understand, ya know, how</p>
<p>**Kim Miles ** 04:42
do we know exactly.</p>
<p>**Michael Hingson ** 04:44
New Englanders are very opinionated. I remember a couple of times. At the beginning of baseball season the Red Sox lost the first game of the season. And the immediate thing I started hearing from everyone is wait till next year.</p>
<p>**Kim Miles ** 04:57
Well, here's what the old adage says As though the seasons are not one in April, but they are last in April. So if you don't have a strong start in April, you're likely doomed. Of course, crazier things have happened. But that is the old adage. And yeah, we were very spoiled here in Boston, I have to say I have a conversation with a friend of mine who lives out out west and, and he's always saying, Do you know do you know lucky you guys aren't you know, spoiled you guys are that you have a team in every sport to look forward to. And I realize we're spoiled. I understand that completely. But it's, you know, when you're a born and bred New Englander, you get used to it. And you know, we have high standards for sports teams, I suppose.</p>
<p>**Michael Hingson ** 05:40
Or at least, or maybe lower high standards for fans. It's hard to say</p>
<p>**Kim Miles ** 05:47
to Shay,</p>
<p>**Michael Hingson ** 05:49
I remember when Steve Grogan was the quarterback for the Patriots. And people didn't like him. And they actually booed him off the field one game, which was, I thought a little bit amazing. I heard of that concept before, but never actually saw it. But of course, I also was back in Boston living there. When Michael Rooney ruzi. Oni and the Olympic team in 1981. Hockey against the Russians.</p>
<p>**Kim Miles ** 06:15
Yes, that was yeah, that's if you've ever seen the movie. That movie is such an amazing, you know, a such an amazing movie. The story of it is it's one of the greats, it's one of the one of the sports greats.</p>
<p>**Michael Hingson ** 06:27
Yeah, well, and by any standard it is, by any standard, any standard. That is it was great. And it was wonderful. And that was the year I think they also introduced first night in Boston. And he and I think some of the team made an appearance at a couple of the subway stations. So it was kind of fun.</p>
<p>**Kim Miles ** 06:48
That's back in the day. That's what in the</p>
<p>**Michael Hingson ** 06:51
day, right? Yeah, back in the day. Well, tell us a little bit about you, maybe the the younger kid growing up and all that. And let's see how we get to where we are now.</p>
<p>**Kim Miles ** 07:01
Absolutely. Well, I think that that's always the question, right? How is it that you did get to where you are now it's always or you hope that it's an interesting story? I think in my case that it is</p>
<p>**Michael Hingson ** 07:10
much, much, much less how not only how you get there, but where are you? No, that's okay, go ahead.</p>
<p>**Kim Miles ** 07:15
Exactly. Well, you know, for me, I've always been a very, very creative kid, I was always a very creative person, I was always the one who gravitated toward theater and music, I've been singing my whole life. And I definitely, you know, have a huge appreciation for the arts, and sports, but definitely for the arts. And, you know, all through high school I sang with, you know, state choirs, and I was on stage with all my performances. And when I went and lived in Manhattan after I graduated, I joined a very large chorus there, which was a very renowned chorus in New York, it was a Greek Orthodox choir. And that was a beautiful, beautiful thing. And every step of my, I would say, of my life, there's always been something creative going on. So much so that I went to school specifically for television, radio and film production. That is, I went to Syracuse University at the Newhouse School of Communications. And I graduated with a television, radio and film production degree. And so for me, you know, my my final exams or putting together and producing television shows and writing scripts and producing CDs, I'm sure that there are a lot of younger people will be listening to this and not remembering what CDs are, but gotten deeper, the hot technology, you know, so those were my final exams. And when I, when I graduated, I drove straight to New York City from Syracuse, the same week, I graduated. And I was trying desperately to get a job in what for me felt was my goal, which was my ideal job. I because I loved sports and grew up so much with sports, I really wanted to do what, what I call sports package production. So if you ever watch any of the, you know, any of the championship games, or if you watch the Olympics, they always do human interest stories on the athletes, there's always a story behind the athlete. And so or story behind the team, right, or how the team got to where they are. So those packages that we call them, somebody has to produce those, somebody has to write the scripts and edit the footage and pick the music. And that was the stuff that I love to do. It's kind of funny now, if you think now, everybody has access to that on their iPhone, right? So in their own hand, they can edit a story, they can edit a reel on Instagram, they can make their own little movie on their phone, but back in the day, you know, that was something a bit more a bit more specific to the industry. And so that's what I really wanted to do. And that was back in in the 90s and And I, I had interviews at the NBA, I wanted to work at the NBA. And even back in the 90s, they didn't really hire a lot of women so. So I was a professional waitress for a while, until I got my big break. And I finally got a job with a couple of different commercial production companies. And some of their clients were Burger King, and Lancome. And so I watched these people make these commercials that you would see on TV. And then I got a job working for a management company, who was a manager for a lot of very famous comedians. And those comedians were very unhappy people, it was a very interesting job, because it was a very sort of, it kind of gave me an introduction to like the dark underbelly of the business. And I realized very quickly that that was not really for me. So a friend of mine, actually acknowledged something in me that I didn't see in myself. But she said, you know, Kim, you're such a people person. And you're great with people and people really respond to you, you really should try your hand at sales. And so I actually pivoted to a very, very long and lucrative career in technology sales in Manhattan. And I was doing that up until 911, which is something of course, you and I have in common. We've talked a lot about that. And, of course, your story is profound, and everybody has their story. And I work down there as well. And we've shared those stories. But it was time for me to go home after 911. And so I came back to Boston. And when I came back to Boston, I actually was trying to figure out what I wanted to do when I grew up. And so I was meeting with different people and having different cups of coffee. And my father came to me one day, and he said, you know, Kim, I think you should meet this gentleman that I just met, he was an accountant. And he now is a financial advisor, and he works for this life insurance company, I think you should have a cup of coffee with him. And I looked at my father and I said, Dad, I'm your only daughter due to me. I don't I don't know how it is that you want me to go sell life insurance. But here I am 20 years later, and I've been a very successful financial advisor for 20 years for the same company. And I love what I do. But that creative side of me, has always been with me and has always been the kind of thing where I, you know, wanted it to be a part of my life. And so nine years ago, I launched my production company, miles in hills productions. And that was really born out of something very specific, which was I was volunteering my time and my efforts for my local Chamber of Commerce. And I was doing all sorts of event production for them and raising them all sorts of money. And after doing that, for them on a volunteer basis for 10 years, I realized that I could put my own moniker on my talents and offer my talents and my services to lots of different organizations and companies. And so nine years ago, miles in heels was born. And so I run my two businesses side by side, which makes me a bit of a unicorn, using my right brain and my left brain on, on off on all facets. And so that's where, you know, the creative side, me gets to come in, and I get to play and do what I like to do through miles and hills productions. Cool.</p>
<p>**Michael Hingson ** 13:27
Well, a question that I have, going back to what you talked about earlier regarding the whole concept of producing the information for athletes and so on. Do you produce those into they oftentimes just sit in the can waiting for someone to come along? Who needs them? Or usually just produce them when they're needed?</p>
<p>**Kim Miles ** 13:55
Are you talking about me specifically what I produce for my clients? Are you talking about the people who work in the industry for the athletes? I'm thinking</p>
<p>**Michael Hingson ** 14:01
in general does does a lot of that stuff get produced in advance? And then it sits until it's needed? Or do you? You anyone?</p>
<p>**Kim Miles ** 14:09
No, I think that those are very specific asks, right, there's usually a very specific initiative that they're producing those four, I certainly know that in the case with my clients where we're producing a package for something very specific, we're trying to promote an an event or there's some sort of a milestone that they're trying to promote. But in the case of athletes, those are very much. Those are very timely, right, those things that are going on right in the moment. Right. So case in point right now we're in the NBA Finals, and you know, there are a lot of really wonderful human interest stories about how those two teams got there. As far as you know, Miami right now, those were they were the eighth seed, so they weren't really expected to do as well as they've done in the NBA Finals. They beat the Celtics. So, you know, number two seed, we weren't happy about that. The point is, is that they're they're definitely going out and they're producing packages that are timely and germane. to what's going on right now, for sure. Now, I</p>
<p>**Michael Hingson ** 15:02
know in the case of obituaries, and so on, it's a little different animal, and I'm sure they do a lot of preparation. And if someone happens to pass, it's amazing how fast that gets up, they must have a lot of that already done and stored away and ready to</p>
<p>**Kim Miles ** 15:15
technology today, what's amazing is how accessible footage is. Right? So think about the statisticians who are commenting during the game. So these commentators who are calling the game or you know, you're, you're listening to these people, they've got people feeding those stats, right? You're right. You know, it's amazing what technology can do, you can bring up that information and those stats at the drop of a hat. So be able to get that footage, it's just that those people who are in production, like myself, it's poring over that footage. And you know, that's the really sort of, that's the cumbersome part of it. It's like it's a labor of love, but you have to pour over that sort of information and that, that, that footage to get the right footage, and then string it all</p>
<p>**Michael Hingson ** 15:59
together. And it's so much easier today, to do that and to edit it and to produce something that is we're seeing because our whole world of technology has made that a lot easier. I know, when I worked in radio, back in college, which goes back to the 70s when you wanted to edit something you cut and spliced tape, and I was never a great splicer. But now of course, with digital audio editors, it's amazing.</p>
<p>**Kim Miles ** 16:30
Well, just again, back to my original point, which is I'm floored by what you can accomplish on your iPhone. I mean, it you know, you can master some significant editing on your iPhone, and they're always changing the technology up. So yeah, I mean, it's, it's, it's, it's definitely a lot easier to do. And the technology has come so so far. So but you know, creating those stories, I think that really, the editing has tons to do with it. The music that is chosen the vibe, the scripting, but it's the storytelling. Everybody loves to hear stories, that's what they relate to, and you more than anybody with your amazing book and your amazing story, you know, people gravitate towards storytelling, and that's what ends up resonating with them. And that's that that stories become long lasting for them. And it's the same in sports, it's same in the arts, it's the same anywhere. So</p>
<p>**Michael Hingson ** 17:22
it is the same anywhere. And you know, any really good salesperson is all about telling stories.</p>
<p>**Kim Miles ** 17:30
They're, they're about telling stories, and they're also about, you know, being really relatable. You know, for me, the reason why I have had such a wonderful career, both in technology sales and in the financial services industry, is not necessarily because I'm the smartest person in the room. It's because I know about relationship building, and relationship cementing and about relationship selling. And think about yourself as a consumer, right? If you are having an experience that you're not enjoying, how many times have you gone on to maybe work with somebody else, whether it's door or on the phone, or whatever. I mean, that's just sort of a fact of life. And I feel that when the relationship is cemented first, and that trust is built, and of course, you have to be smart. But I think that that's the foundation first. And then the the sort of the acumen comes almost second in a way.</p>
<p>**Michael Hingson ** 18:24
And you also have to be honest and straightforward. And not mislead, especially when you're in sales, which all too often happens. The the best again, the best salespeople are people who are honest about what they have, what they do and what they can do, and not new for a particular customer. Well, it only</p>
<p>**Kim Miles ** 18:43
takes one bad experience for somebody to be soured on something, right. So a lot of times people are so in my financial services practice, somebody will come to me and they'll say, you know, I haven't had the best experience with financial advisors in the past. And my job is to change that for them. I want them to have a good experience. I want them to feel good about the planning that they're doing for themselves, their businesses, their families. But it's the same thing. When I work with my clients with miles and hills productions. Let's say that they had a terrible experience running an event once and now they're hiring me to come in and help them run an event. I want that experience to change them. I want them to have a different experience altogether. And I want them to have a completely positive taste in their mouth. I don't want them to have a negative taste in their mouth. That's part of my job. You know, so I agree it only takes one bad apple to spoil the bunch. And fortunately,</p>
<p>**Michael Hingson ** 19:30
it does and in and it only takes one mistake on the part of a salesperson to lose that relationship because we're so geared toward not necessarily trusting that it tends to be a challenge to</p>
<p>**Kim Miles ** 19:46
Yeah, I mean, this is a tough time to live in. I mean, let's talk about the fact that there's a lot of mistrust that's being sort of spread and perpetuated. And while social media can be bought The blessing and a curse. Unfortunately, sometimes technology can work against us where, you know, sometimes misinformation is what is being put forth. And so it's getting harder and harder, especially with AI to discern what is accurate and truthful and real. And those can be some scary things. So, you know, in terms of something that I hold to the highest esteem is, is integrity, right, and honesty, and and, you know, I only have this one reputation. And so it means everything to me to make sure that I'm protecting it. And to make sure that, as my mother always said, if you if you always do the right thing, you never have to wonder if you did the right thing. I live by that so</p>
<p>**Michael Hingson ** 20:46
well. And that makes perfect sense. If you always do the right thing, you never have to worry about doing the right thing, which makes a lot of sense. How did you come up with the name miles in heels productions?</p>
<p>**Kim Miles ** 21:00
Well, you know, after having done so much work, like I said, on a volunteer basis for one particular organization. And when I wanted to put forth my own company and put my own stamp on things and really go out to other organizations, I needed something that was going to really encapsulate for me, what I'm all about what I'm known for, and really what I stand for. And so for me, I have a complete, as you can see right here, and those watching my little magic red shoe, I mean, I have a complete shoe obsession, I'm known for my shoes, they are my favorite accessory in the whole world. And so I really became synonymous with my shoe collection. And so the fact that my last name is Miles, thanks to my husband. You know, walking a mile in heels, is a great metaphor for life, and for women who are doing things outstanding every day, and sometimes having to try a little bit harder as a female. And so for me, miles in heels was it was actually the first name, I thought that it wasn't even hard, it was something that just kind of really came to me and putting my talents and skills in my offerings under the umbrella of a production company just made sense, because I do wear a lot of different hats for my clients when it comes to miles and hills productions. And so having that global umbrella of a production company just made sense for me, but miles in heels was just an obvious choice. And it was it came to me quickly, and it stuck. So</p>
<p>**Michael Hingson ** 22:29
and it makes perfect sense. Especially the way you explain it. So what's the company logo?</p>
<p>**Kim Miles ** 22:36
Well, the company logo is actually two high heeled shoes facing each other forming the shape of an M. So it's, it's trademarked. And it was one of the first things I did because I was not willing to part with that my genius brand strategists who's a dear dear friend of mine, she and I worked on the brand from day one. And she's the person who you know, has helped me bring my brand to life. And so yeah, my logo is very, very, very representative wholeheartedly and comprehensively of who I am and what my company is.</p>
<p>**Michael Hingson ** 23:11
So you are still doing financial advising well, also operating miles in heels productions.</p>
<p>**Kim Miles ** 23:18
Yeah, I have to tell you. So you know, my 20 years of being a financial advisor has given me incredible business acumen in order to be able to run my businesses. And you know, when you are a financial advisor, you really are running your own business. And so it was, I don't want to say it was easy to launch a second business, but I certainly knew what I was doing. And I've been very fortunate in the respect that I am somebody who's highly motivated, highly, highly organized, and definitely can, you know, wear both hats simultaneously, they complement each other really beautifully. And I feel very blessed that I'm able to fashion my day and my week and my month and my year, the way I need to to be able to accommodate both my businesses, and it's just been for the past nine years. It's been such a beautiful experience. And both of them, both of the businesses help each other. And I'm really proud to have been able to sustain my business for 20 years and launch new business at the same time.</p>
<p>**Michael Hingson ** 24:16
When you're running the business, especially miles and hills productions. What are some of the most fun projects and the most fun things that you've done? And why are they kind of more fun to do than other things?</p>
<p>**Kim Miles ** 24:30
That's a great question. I mean, for me, I get incredibly jazzed about first of all, I love I love connecting people, right? So my Twitter handle is serial connector and shoe collector. I really love bringing people together in a convivial atmosphere. I love connecting people I love mentoring people, lifting people up, helping people and collaborating with people. So one of my favorite things to do And it's certainly what I'm probably the most known for, is when organizations or companies are coming to me in two different elements, the first element they'll come to me with is, Can we've been running this event, this fundraiser, this gala, this banquet, this business conference, we've been running this for the past, you know, 1015 20 years. And it's been great. But we recognize that we need to evolve, we need to really add a little bit of life to, to this and have a new spin on it, we'd like you to come in and really resurrect this event. So I'd love to get in there, get my hands dirty, and everything from ideation to execution, in terms of concept, branding, a list talent, how we're going to market the event, how we're going to raise money for the event, all of that strategy I love. The second way a client will come to me is that they'll say that they have an idea for an event, but they don't know how to go about bringing it to fruition. And so again, getting in on that ground floor and bringing all my areas of expertise. I just really love when the end result is you got you know, 200 500,000 people in a room, and they're all coming together for a common purpose for a common gathering. And they leave better than when they came, right. That's my biggest reward. They come to that event. They say things like, that was the most special fundraiser I've been to that was the most fun, I met the best people. I felt great when I left I you know, moving people, and it's like storytelling, right? Having them leave and feel differently than when they came in or started. Is my goal as an event strategist.</p>
<p>**Michael Hingson ** 26:39
Now you call yourself an event strategist? How is that different than event planning? as it were?</p>
<p>**Kim Miles ** 26:45
Yeah, that's a great question. And it's one that I'm constantly explaining, because it's so critical. So I do call my cellphone event strategist and an executive producer. And the reason why that's different than an event planner, is because I actually have to hire event planners for my event. So event planners really usually focus on things like catering and lighting and linens and, you know, bartending services and things of that nature. For me. I'm really the event strategist and the executive producer event, I'm really talking about what is the messaging of this event? What is our goal with this event? Are we fundraising? How do we structure our sponsorship opportunities? How do what do you what do you want the messaging to be to your attendees? What kind of speakers are we going to get? What kind of ageless talent do we have to get? How do we get people to sign up for this event, and again, leave them feeling better than when they came. So I'm really digging in at a completely different level than an event planner. And as I said, at the top of the hour, you know, I'm a bit of a unicorn in this space, because people hire me for both my business acumen and my creative side, because both sides of my brain are working at the same time, all the time. And so I'm not just a creative, I'm paying attention to margins, I'm paying attention to strategy. I'm paying attention to branding and content creation for my clients. So there's a lot more that goes into it than, you know, simply making the room look pretty event planners are necessary and critical. I'm not at all dismissing or diminishing what they do, I need them. I need fantastic event planners to come into my event and help me create an amazing environment. So I hire event planners to come in as part of my event strategy to create the vibe that I need for my clients.</p>
<p>**Michael Hingson ** 28:28
At the same time, you're as you said, or as Emeril Lagasse would say, kicking it up a notch. And you are, you are enhancing the event. And I'm sure that one of the most gratifying things for you is when someone comes up to you after an event and says we've never had an event like this here. Before.</p>
<p>**Kim Miles ** 28:50
That we'll QUESTION I mean, unequivocally, you know, and I'm proud to say that at all of my events, somebody has always come up to me after factory scouting after the fact. And they've said, I saw you, you know, on stage, you were emceeing this event, or I noticed that you produce this event and I had such a good time at that event. We want to work with you for this event for the same kind of magic or when it comes to fundraising. I think one of the things I'm most proud of is that I can unequivocally say that for all the clients who hire me, even if they're paying me my fee, when it comes to fundraising, I am instilling practices and strategies for them where they are absolutely knocking their fundraising goals out of the park. And for a lot of my fundraising clients that I work with, we have consistently over the past nine years, raised more money each year from working with me than the year prior. And that's something I'm incredibly proud of, because the the causes that I work with are incredibly worthy. And fundraising means everything to them. It's how they keep their lights on. It's how they tell they help their clients. So for me, that's one of the biggest compliments. So Are</p>
<p>**Michael Hingson ** 29:52
most of the events that you do with more not for profits doing fundraising do you do events for or work with corporations on internal meetings and so on that they might produce</p>
<p>**Kim Miles ** 30:04
all of the above. It's not, it's not limited, it really isn't limited. You know, I love to come in when it's a business kickoff meeting. And, you know, case in point, I came into a law firm, sort of when we were just coming out of COVID, you know, just really coming out of COVID. And they really needed to get people excited about coming back into the office. And so we did an onsite for them. And it really got people more comfortable and more excited about coming back. But, you know, nonprofits and fundraising is an arena, that's very dear to my heart. For me, I have to be, I have to be excited, or the cause has to align with me as a person. You know, there have been clients who have approached me in the past and have wanted to hire me, but I knew in my gut that maybe it just wasn't the right fit or great fit. And so, you know, you politely decline. But for the most part, I just really enjoy being able to work on things that get me excited, or that I'm excited about the cause. Yeah.</p>
<p>**Michael Hingson ** 31:06
How about doing virtual events? Have you done many of those? Or is that a, I assume it's somewhat of a different animal, because you're not necessarily doing the same kind of contact when everyone is in the room? But do you? Do you do many? Or have you done many virtual events? And how do those work out?</p>
<p>**Kim Miles ** 31:22
I love this question, I have to say that when COVID hit and it was 2020, and we all pivoted to the world of virtual, I had one of my most banner years in 2020, because I had to scramble to learn about virtual production, like everybody else. But everybody else needed to hire somebody at the helm, to be able to continue to do their fundraising to continue to do their events, because the world didn't stop as we saw. And so we needed to move forward. And so I was hired by all sorts of organizations to pivot to help them with virtual events. And it was a skill that I took up very, very quickly. And I aligned myself with the right technology partners, which I'm, you know, I still work to, to this day. So I always say that, you know, my company specializes in event strategy and an executive production for live virtual and hybrid events, because still to this day, there are people who are still putting on hybrid components to their to their events.</p>
<p>**Michael Hingson ** 32:19
Do you think that will continue? Or do you think if COVID doesn't come back, we're going to kind of forget about the whole concept of hybrid</p>
<p>**Kim Miles ** 32:25
COVID is coming back, it's already back in China, it's on its way, there's no question about another wave. So I think COVID is something we're always going to live with. What I think has changed profoundly in the marketplace is that I think people are adjusting to the levels of productivity, of being able to do things in a hybrid fashion, and that companies are excited about the fact that they have a broader reach now that they have a virtual component that they can rely on so that they can reach more people to offer a hybrid offering. I don't think it's going away. I think that it sort of depends on what the mission and the goal is for that particular event or organization. So I think that it's not going away, will it be as prominent, perhaps not. But I think it's hard where we've gone, where the pendulum has swung that way. And you've given that offering, it's a little bit harder to go back the other way and to leave that offering off the table. Especially if you've expanded your audience, you don't want to alienate those people that you've you know, that you've opened your your world up to.</p>
<p>**Michael Hingson ** 33:29
Yeah, I know, for me, as a speaker, I have a challenge with doing virtual events, although I love doing them. It certainly is convenient. But the challenge is that as I am speaking, I don't get some of the same input that I get when I'm in a room with a live audience. If I say something, and I've worked on speeches, so I know what typically to expect from an audience when I make a particular statement or lead them down a particular path to get to a particular place. And when I can hear those reactions, it helps and I don't get that information. When I do a virtual presentation. And I'm sure there are equivalents for people who can see the screens as well, you're not going to see the same stuff. But having done so many presentations live, I can pretty much tell by working with the people who are coordinating the event, I can get a pretty good idea of what the audience is going to be like. So doing a virtual event doesn't scare me or bother me at all.</p>
<p>**Kim Miles ** 34:38
Well, it does a very interesting point. There is nothing that's ever going to replace the energy that you can feed off of being on stage and being in front of a live audience. And myself being a speaker like yourself and also being an at premiere emcee. There's nothing that's going to to replace that Right, I will tell you that one of my one of my favorite stories, and it was really, it was one of the most fun challenges and adventures. in the thick of COVID, one of my biggest clients, we had an alias comedian, who was the the guest of honor. And we were fundraising and I ran a live auction, over zoom, what wasn't zoom, it was another platform, but I was running a live auction to raise money. And there was a lag time between the time that the bids are coming in and between the time that I was seeing that, and so that challenge, like you're saying about that direct feedback, and that direct impact, it's a very real thing. For me when I'm emceeing an event, or if I'm speaking like yourself, the energy is a huge component. So the biggest thing for me that happened in COVID was, I was selected to do a TEDx talk, right when COVID hit, and so they pushed us off for a year. But as it turns out, I did my TEDx talk. However, unlike most TEDx talks, which are in front of a live audience, my TEDx talk was recorded in a studio. So I had a very unique and different TEDx experience. I wouldn't trade it for the world. But it was a very different experience, because I did not have the live audience feed and feel and energy like you're talking about, and it makes a difference. There's no question.</p>
<p>**Michael Hingson ** 36:27
Well, it does make a difference. But it isn't necessarily a bad thing.</p>
<p>**Kim Miles ** 36:30
No, no, I think it's, you have to learn how to adapt. If you're a business owner, you always have to learn how to adapt. And so in 2020, I learned how to adapt. And that's what I did. And now I'm proud to be able to say that I can offer people live virtual or hybrid events, and there's nothing we can't do for them. I've got the right technology partners, and I'm not fearful, you know, you have to learn how to adapt. And that's what you did. Yeah,</p>
<p>**Michael Hingson ** 36:56
you know, for me not seeing the audience is not even relevant, because as we just discussed, if I'm doing a live presentation, I get to hear a lot and probably even, perhaps hear some things that someone looking at the audience might not see in the same way. But by the same token, like you, it's all about feeling the energy. And so when you're doing it, virtually, you don't feel the same kind of energy. But if you've done enough talks, you ought to be able to figure out how to do a speech and make it meaningful and just as relevant. And I think I've been pretty successful at that. And it's a lot of fun to do.</p>
<p>**Kim Miles ** 37:40
You feel that your senses are heightened in terms of feeling that energy, because obviously, you know, you don't you don't see the audience, but you do feel that there's a there's like an even higher level of vibration of energy for you, especially,</p>
<p>**Michael Hingson ** 37:54
only if I learned to, to look for it and and receive it, it isn't necessarily because of being blind, because that doesn't, in of itself, change senses. But as a speaker, you know, you know very well, what you do is you use all the skills that you have. And so for me, learning to pick up that energy, whatever it is, is very important. And I think that I probably pick up some different cues than you might, but we we both end up at the same place. Pretty much.</p>
<p>**Kim Miles ** 38:31
Yeah. Which is what a great storyteller does, which is</p>
<p>**Michael Hingson ** 38:35
exactly what a great storyteller does, I have had in my life. Two speeches that I thought didn't go very well. And both of them, as it turns out, although I didn't have enough information in advance about the audiences. And both of them were too small service clubs in my local area. So we didn't even get money for it. But that's okay. It was a it was a service. But as it turns out, in one case, most of the people couldn't even hear very well. They weren't Deaf people, they were seniors, but they seem not to be able to pick up on what was being said. And the other one was somewhat similar. It wasn't necessarily seniors, but I never did quite figure out what their priorities were. They wanted me to come in and talk about a couple of specific subjects, and I did, but they seem to be off in another world somewhere. But basically, that doesn't happen very often, which is of course, very helpful.</p>
<p>**Kim Miles ** 39:37
I think your job or our job as speakers are and highly sought out speakers. And the reason why people hire us to speak is because we do have a good command on the audience. We're taking them on a journey and you know, if they've if they've seen you speak before or if somebody is recommending you that they've heard you speak before they walked away having felt something so that's why they're there. Going back to you is because they, they know you can kind of portray that energy. So, you know, it's just because people are great practitioners does not make them great speakers, you know, oh, yeah, yeah, I mean, you know, with my clients that the, they'll say, Okay, we want to have this person speak. And I'll say, Listen, we need to know that these people can capture the audience, it's very important just because they're brilliant. And they're the leader in their field does not necessarily make them either an entertaining or a great speaker. And that's a huge thing. That's something that's really important, especially when you're trying to put together a killer conference or killer business meeting. You got to you got to make sure that these people can get up there and hold the audience.</p>
<p>**Michael Hingson ** 40:42
And the more you speak, the more you get to learn about different kinds of audiences. And so, in theory, if you really practice analyzing what you do, the better you will be at holding audiences even in new and unexpected ways and unexpected places. Indeed, yes, I remember, well, my late the last speech I gave, actually, technically, the second to the last speech, they were two days apart, was at the convention of Headstart, you know, for children, the National Head Start Association convention, and I was invited to come by somebody who would have become speak at a school district in Michigan when she was there. And then her husband invited me to come and speak, actually at Freddie Mac, as well. But then this, this came along, and she convinced people that I could probably hold the audience reasonably well, to be polite about it. I think she was much stronger in her words than that. But anyway, so we did the speech. There were 3000 people there. Wow. And some people would say, Aren't you scared of 3000? People? No, my largest speech was a bout a six minute presentation to a church service for 6000 people just after September 11. So 3000 didn't bother me. But anyway, what was really a great honor and pleasure for me was, we got a standing ovation at the end. Wow. Which was was a lot of fun.</p>
<p>**Kim Miles ** 42:15
I think what you're saying is super important, right? There's different ways that people let you know, as a speaker, that you've that what you've said, has resonated with them. And, you know, I'm always moved, when I hear from somebody that I don't know at all that will find me that will reach out to me on my social channels, or they'll email me or I've had people even call me before and they say you don't know me, I caught your podcast, I was in the audience, I read your, you know, your post, whatever it is. And if I, you know, connect on that kind of a level that moves somebody that much for them to reach out to me, then you know, you've done your job, right. And it's the same thing when you're live and with the audience. So, listen, there's never going to be a substitute for live and in person. But I'm glad that we've got tools so that there are substitutes for being live and in person because we need them.</p>
<p>**Michael Hingson ** 43:06
Yeah, well, it's like, there's nothing like going to see a Broadway musical or a Broadway play on Broadway. Exactly. There's nothing like that at all. The energy is so different. It's all live. It's not like a movie or anything like that. And it's so wonderful to have had the opportunity to experience a bunch of those just like seeing a live concert. There's nothing like it. It's not the same when you're watching it on TV. It's different. Agreed. Well, how many TEDx talks have you given just the one or two?</p>
<p>**Kim Miles ** 43:42
I've given I've given the one. It was incredible experience. It was a very profound. It was a profound time in my life. And it was also a very profound, cathartic moment. For me. I think, writing that TED X Talk was something that was one of the scarier things I've ever done, because it's actually a great story. I was I was working, I was working with one of my clients. Babson College here in Boston, which is the number one entrepreneurial school, and I do a lot of work with Babson. And I was I was speaking in front of a group of women. And I was telling my story. And this woman in the audience raised her hand and she said, Have you ever thought about giving a TED talk? And I laughed sort of out loud? And I said, Oh, gosh, no, I would be I would be terrible at that. I said, I don't think that that's really my, my jam. And she said, Oh, that's too bad. She said, Because I run the I run the TEDx Babson program, and I think you'd be really amazing at it. And so I laughed and I immediately said, Well, what I meant to say was, I would love to talk to duck. And as it turns out, I'm so glad that I did something that scared the most scared me the most, you know, they always say try something every day or every year that scares you the most. And that scared me the most because I, I am a much more unscripted person, I am a much more off the cuff type of person. I've done stand up comedy before. As I mentioned, I'm a performer, I'm a singer. So for me, things that are a little bit more unscripted feels slightly more natural for me. So the fact that this was pretty rigid and very scripted, and you have to follow a process, etc. It kind of terrified me. But it was one of the most profound experiences of my life. And I loved it so much that I then started to work with the TEDx team at Babson and I wrote their speaker handbook for them. And I just like to give back to them because it was just a truly truly profound experience. For me,</p>
<p>**Michael Hingson ** 45:47
I find my strong suit is when a talk isn't necessarily scripted, mainly, because when I go to different places, I like to get there before my talk, and maybe hear people before me and get to meet more of the audience. And the advantage of that is, I work stuff into the talk right up until, and even during the time that I speak, something will come into my brain that says this needs to be said, much less with the event planners have already in requested be included if there are any messaging things, and so on. But it's so much fun, because that's what the audience really is going to relate to. If you're just up there reading a speech, dude, I can relate. Yeah, no,</p>
<p>**Kim Miles ** 46:33
listen, I am anti PowerPoint, I am anti cue cards, I am anti anything, I love to just be able to be off the cuff. And obviously I know enough of my stuff to be able to get there confidently and the talk but but the TEDx thing was something that was very unique. And like I said, I wasn't in front of a live audience where most people are for their talks, I would like to do it again, because I would like the experience of doing it in front of a live audience. So I would, I want to apply again to another TEDx talk. And I would like to have the full the full package experience. Next time,</p>
<p>**Michael Hingson ** 47:08
I had a speech that I was scheduled to do, it was set up by a speaker's bureau. And they told me what the audience was, what the organization was, and all sorts of stuff, I got there only to find out that the speaker, Bureau representative had no clue. And it was totally different than what I had come expecting to do. Unfortunately, what this organization was about was also something else that I had experience with. So I had 15 minutes to change on the fly. And that's why I love to have the ability to be a lot more flexible, and it makes for a much better speech.</p>
<p>**Kim Miles ** 47:41
Absolutely.</p>
<p>**Michael Hingson ** 47:42
I agree. I agree. So it makes it a lot of fun. What's for you, what would you say, is one of the most unique factors that people encounter when they work with you.</p>
<p>**Kim Miles ** 47:56
I mean, for me, you know it again, I'm definitely a unicorn in my industry because of my ability to use both sides of my brain simultaneously. My business acumen and my creative side, most people who are creatives are exactly that they're creatives, they're not great at the business acumen side, and vice versa. And for me, I'm incredibly strong in both areas. And I know that and that is what makes me special. So I know that that's a very unique factor when people work for me. But I think that the other thing that unequivocally goes along with working with me is my sense of humor and keeping things really fun and keeping things really enjoyable. The process is enjoyable, I mean, having a sense of humor and infusing my humor in things appropriately. Of course, the way that I work with my clients, you know, when they're having a good time, we all are having a good time, and there's success across the board. So it's definitely a combination of my business acumen and my creative, my creativity, and also just bringing my sense of humor, whether it be to the stage or to the content that I'm helping them create, or, you know, just making them feel more at ease about the process.</p>
<p>**Michael Hingson ** 49:08
Yeah, having a sense of humor is really important. I've heard people say, as a professional speaker, you should start off with a joke. And, you know, I certainly find that there are times when having humor upfront actually helps break through to the audience, but there are ways to do it.</p>
<p>**Kim Miles ** 49:30
There well you have to do it appropriately. I mean, you know, I I have a history in performance I have a background and performance I have I'm no stranger to a stranger does stranger to a sage doesn't bother me or scare me. I've done stand up comedy when I lived in New York and you know, I write the way that I sort of speak and talk and so but you have to do it. You have to do it appropriately. I mean there there are appropriate times for it. And then there are appropriate times for when you need to be He, you know, you're gonna read the room. That's what I say, gotta read, how to read the</p>
<p>**Michael Hingson ** 50:04
bottom read the room. Absolutely. One of the favorite things that I like to start with, especially if there is any kind of a disabilities component, but even not necessarily with that I love to start by saying, want to do a little bit of market surveying. And I'll ask a few questions like, Do you know any blind people? And you know, any number of questions like that three or four questions. And one of three things happens, people, when I asked questions raised their hands, some people applauded, or most people applauded. And I have the person who introduced me stay up on the stage, so I can get that sense of it. But the last question, especially when I know that some people are raising their hands, the last question is, so do you really think it's a bright idea that when a blind speaker asks you a question that you respond by raising your hand, and it that has so often just drawn people in it's so much fun, because they know they're dealing with</p>
<p>**Kim Miles ** 51:03
a person? Yeah, you break the ice that way that that's brilliant. I love that.</p>
<p>**Michael Hingson ** 51:07
Yeah. And it's, it's a lot of fun to do. And again, my belief is I don't talk to an audience, I talk with an audience.</p>
<p>**Kim Miles ** 51:18
One of my early taglines in my business was, it's a conversation, not a presentation. And I feel really strongly about that. I mean, everything that I do is, as I said, I really enjoyed trying to create convivial atmosphere is for my clients, and for myself and putting other people at ease. And, you know, it's, it's about the conversation, and it's about listening. It's about really, you know, engaging, and I agree with you, you're not talking at the audience, you're talking with them. I agree with you wholeheartedly.</p>
<p>**Michael Hingson ** 51:49
And I love it, when there is a chance at the end of his speech doesn't always happen. But at the end of the speech, where we can have q&amp;a. And of course, if there is time for q&amp;a, is getting people to ask questions, because people tend to be so shy, and getting people to actually open up and ask questions. And even though I'll say there is absolutely no question in the world that's off limits. It still takes a while. And actually, I've got a favorite story about that, which is that I spoke talking about keeping an audience's attention. I spoke at a school in elementary school in San Francisco, K through six. And the teacher said, now you can only talk for about 10 or 15 minutes, you're not going to hold these kids attentions. And I said, okay, and 45 minutes later, I opened it up for questions. How are you not gonna want to listen to somebody who's standing up there talking to you with a dog? Right, man? So anyway, open it up for questions. And a young man, third grade, a guy, of course, gets up. And his question was, and this is why I tell the story, because I say no questions off limits. How do blind people have sex?</p>
<p>**Kim Miles ** 53:03
In the third grade? Yep. God bless.</p>
<p>**Michael Hingson ** 53:07
I know. And you know, so I said, Look, no CIA interrogator is going to be able to ask a tougher question than that. But my response immediately was, it just popped into my head the same way everyone else does. And if you want to know more, go ask your parents. I'm not done.</p>
<p>**Kim Miles ** 53:22
That's a very good answer. Well played, well played.</p>
<p>**Michael Hingson ** 53:28
Yeah. It's a lot of fun. And, you know, when I start to tell that kind of a story, people will start to open up and ask questions. And so it's, it's a lot of fun and interacting with an audience is always fun. Of course, after speaking, oftentimes, we'll go out into the lobby and sell thunder dog. And I've got my best sales rep with me, the dog, Alamo who's a black lab. So I'll take his harness off, tie him to one of the legs on the table where we're selling books. And he is out in front visiting with everybody. And of course, if they come to visit with him, then they have to buy a book anyway. And so he's a he's a great crowd drawer and a crowd pleaser by any standard. Everybody loves a dog, everybody, and you know what? He is discovered the law of maximum pet ability space. So he will lay down and stretch out every appendage as far as he can, in every direction to get as much interaction from people as possible, especially when it's kids. Smart boy. Oh, yeah. Most all of the guide dogs I've ever had have been very smart about doing that. But but they love it. And, you know, it makes him feel good that he gets to be a part of it and he gets a chance to relax and not be in the harness all the time. It's a level of trust, but it's really a lot of fun. Well, what's one thing you stand for in your life?</p>
<p>**Kim Miles ** 54:53
I'd like to think that I stand for kindness. I think that I'm I'm sort of always amazed at how often kindness is forgotten or put last or ignored. And I think that in today's world, I think, personally, a lot of things could be dictated and solved, or heard a little bit more. Kindness was put toward the forefront of things. Yeah, I grew up in a very loving and kind home. And I care very deeply about family and friends. And I give back to my communities of people in organizations, I think, with kindness and integrity. And I don't know, I just, I think we've forgotten a little bit of kindness along the way. And I think that that's never lost on me. So I would, I would like to hope that I stand for kindness, I would like to help,</p>
<p>**Michael Hingson ** 55:56
I would like to see us regain the art of conversation and listening and respecting other people's views. And of course, that's part of kindness also. But yeah, we just seem to forget all of that.</p>
<p>**Kim Miles ** 56:12
I think we're just going through a weird shift, I think that there's there's a, there's sort of a perfect storm of things going on in our world between technology and, and, and the world itself, and, and economics and, you know, just sort of humanity itself. But here's where I get hopeful. As I mentioned before, I think that sometimes it can get a little scary, where social media can be so great and so harmful at the same time, every time I sort of kind of lose a little bit of hope, then I'll see something really promising on social media or on the news. And it just takes that one story about an act of a small act of kindness. Yeah, to kind of restore my faith, I've been the recipient of so many small acts of kindness that I really like to think that I, I love to put forth small acts of kindness, because you can really, you can change the trajectory of somebody's entire being with a small act of kindness. So I don't know, that's just always been really important to me. But it's always it's been taught to me by my by my family, my parents. So</p>
<p>**Michael Hingson ** 57:28
I think we're best when we when we recognize that we're, we're here to serve others first. It isn't about me, it's about all of us. Well, I</p>
<p>**Kim Miles ** 57:38
think it goes back to what my mother always said, if you do the right thing, you never have to wonder if you did the right thing.</p>
<p>**Michael Hingson ** 57:43
So Right. We do have a moral compass, if we would only pay attention to it.</p>
<p>**Kim Miles ** 57:48
Most of us do. I agree. I would say most of us do. Yes. What would</p>
<p>**Michael Hingson ** 57:52
you advise for an entrepreneur starting out? Or what kind of advice do you have, that you would offer for, for people in business? Or just people in general?</p>
<p>**Kim Miles ** 58:04
Well, without question, I mean, my biggest message to entrepreneurs, especially, but just people in general, your network is your net worth. I mean, I myself have built two very successful businesses, you know, absolutely on the merit and the cultivation, and the care that I've given to my network, and I, it's like a garden, right, I feed it, I tend it, I pay attention to it. And I listened to it. And, you know, when you give back to your network, you get a lot from your network. And so people have to really understand the power of their network and, and how to utilize their network the right way. I teach a curriculum on best practices in networking. And it's something that's a very popular curriculum that I get hired for, because I think that most people are inherently not great networkers. Back to one of your earlier points, I always talk about the fact that effective networking is, you know, 90% listening and 10% talking and I think people think it's the other way around. Yeah, and I'm not even talking about, like going to a networking event and sitting in a room and networking, I'm talking about how to look at your centers of influence in your internal network and using it for good for better to make a difference to make a change to propel yourself, to help yourself and to help others. So that for me would be my biggest message and to learn how to do that successfully, is I think the ticket to success.</p>
<p>**Michael Hingson ** 59:37
So when you're not financially advising or producing what do you do to relax and have fun?</p>
<p>**Kim Miles ** 59:44
Well, I sing with my band which is one of the most fun things that I do. I love my band. We have a blast we perform and and it's just one of my favorite outlets. I spend time with my nieces, which is a great joy for me. I don't have children. I have six nieces, and I golf, and I play pickleball. I am a huge pickleball fan. So I try to play pickleball anytime I can.</p>
<p>**Michael Hingson ** 1:00:10
My nephew, since he is retired, has gotten into pickleball and plays several times a week. He's in a league, where he lives and is just always playing pickleball. And it's something I never even heard of two years ago.</p>
<p>**Kim Miles ** 1:00:25
It's there's a reason it's the fastest growing sport in the world. It's it's so much fun. It's so easy. And it's super social. And so I have become a bit by the pickleball bug in between that and golf. I keep myself very busy in the summertime.</p>
<p>**Michael Hingson ** 1:00:40
Big for you know, pickleball during the snow though, huh?</p>
<p>**Kim Miles ** 1:00:43
No, I play paddle ball in the winter actually has a version of that. But it's meant for winters I play paddle in the winter.</p>
<p>**Michael Hingson ** 1:00:51
Good for you. Well, Kim, this is absolutely been enjoyable and a lot of fun. And I really appreciate you coming on. If people want to reach out to you maybe talk about hiring you learn more about what you do and all that, how do they do that?</p>
<p>**Kim Miles ** 1:01:04
The best way to contact me is to visit me at miles in <a href="http://heels.com" rel="nofollow">heels.com</a>. That's M I L E S I N H E E L <a href="http://S.com" rel="nofollow">S.com</a> miles in <a href="http://heels.com" rel="nofollow">heels.com</a>. And you can reach out to me there by sending me an email on all my social channels. I love connecting with people and broadening my audience. And you know, I was so glad to be approached by you, Michael. And I've loved our conversations. I think what you stand for and what you're putting out there in the world is just wonderful. And it's been an honor to get to know what you're doing for accessiBe. And it's made me look at different things very differently since knowing you. So thank you for what you're doing. And I've really had a fun time getting to know you and being here. So thank you.</p>
<p>**Michael Hingson ** 1:01:51
Well, if we don't have accessiBe up on your site, yeah, we got to work on that. Yes,</p>
<p>**Kim Miles ** 1:01:54
that is one of I actually it's one of my two dues ever since meeting you. There's no question about it.</p>
<p>1:01:59
Yes. Always stuff to do. Right. Always stuck to me stuff to do. Well, for all of you listening, thanks for being here with us. And I hope you enjoyed Kim's observations and comments. I did. I learned a lot. This has been absolutely fun. Please give us a five star rating wherever you're listening. We love five star ratings. And love your feedback and your comments in anything that you'd like to say. You can reach me by email at Michaelhi M i c h e a l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page www dot Michael hingson m i c h a e l H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you're listening, please again, give us a five star star rating. We'd love it. And also Kim for you and anyone listening. If you know of anyone else who you think ought to be a guest on unstoppable mindset. We want to hear from you. Please let us know perform introductions or whatever. We're always looking for more people who want to help show us that we're all more unstoppable than we think. And Kim one more time again, it's great to have you on and thank you very much for being with us.</p>
<p>**Kim Miles ** 1:03:12
Thank you for having me. I really appreciate it.</p>
<p>**Michael Hingson ** 1:03:19
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable TEDx Speaker and Executive Producer with Kim Miles</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d16c65d9-db0f-4595-ae23-29cc606130ca.mp3?source=rss&amp;ext=asset.mp3" length="40960904" type="audio/mpeg" />
<itunes:episode>158</itunes:episode>
</item>
<item><title>Episode 157 – Unstoppable Bullying Expert with Suzanne Jean</title>
<guid isPermaLink="false">https://pinecast.com/guid/79afe00a-9c66-4b0b-9d08-ccf304c97e3c</guid>
<pubDate>Tue, 29 Aug 2023 11:00:15 -0000</pubDate>

<itunes:duration>01:13:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7fefe829-3622-49b3-9bb1-d2f26cc23de9/UM157-Suzanne_Jean-Coverart.jpg" />
<description><![CDATA[<p>Wow is all I can say about our guest in this episode, Suzanne Jean. Suzanne has spent more than 50 years in the social services arena. Much of that time has been creating and promoting a program called PowerED. She is the Director of Fit4Defense Consulting Ltd which is her springboard for bringing PowerED into schools and classrooms.
 
As Suzanne will tell us, bullying, especially of children, is significantly on the rise. She has reasons for this increase and will illustrate what is happening in our society that permits this to happen.
 
I believe this episode of Unstoppable Mindset is one of the most powerful ones I have had the privilege to conduct. Enough from me. I hope you will listen to Suzanne and take her observations and lessons to heart.
 
 
<strong>About the Guest:</strong>
 
Bullying Stops Here</p>
<p>Bullying hurts! It is not merely physical aggression but includes persistent
disparaging condescending, demeaning comments and behaviors that cause
physical and mental anguish to others. The harm and costs are well documented, examples are illness, addiction, suicide, anxiety, depression, unemployment, and
domestic violence.</p>
<p>Under the umbrella of Fit4Defense, PowerEd classes work to help children, youth, adults, and seniors build a sense of confidence and self-worth through a variety of discussions, 
exercises, and self-defense techniques.</p>
<p>The 4 in Fit4Defense’s name represents &quot;the four As,&quot; and this forms the pillars of
the program. This training examines how attention, awareness, avoidance, and
action can help people to break through self-imposed limitations and habits.</p>
<p>Attention: It’s about tuning in to the here and now. Observing others and the
environment around you. Expanding perception and mindfulness.</p>
<p>Awareness: Self-study-discovering what do you believe, feel, need, and want? Gaining skills to effectively communicate this. Feeling seen, heard, valued, and safe. Loving yourself and caring for others.</p>
<p>Avoidance: Taking steps to stay safe, not only physically but emotionally.</p>
<p>Action: The last resort, is to defend yourself if you are bullied or threatened.</p>
<p>How do you stop bullying? You become 100% responsible for your feelings, thoughts, and behaviors and learn how to communicate them assertively
 
<strong>Ways to connect with Milam:</strong>
 
Website and Programs Offered:
<strong><a href="https://www.fit4defense.ca/" rel="nofollow">https://www.fit4defense.ca</a></strong>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hello once again, and welcome to unstoppable mindset where inclusion diversity in the unexpected meet. And as I always love to say the unexpected is the fun part about it. And I just learned how unexpected this is. I told her I was going to do this. Our guest today is Suzanne Jean who was on vacation in Maui. Can you believe it? Geez. And we didn't get invited along. And neither did any of you. I think that this is something that we need to discuss in some way. But Suzanne, seriously, welcome to unstoppable mindset. We're really glad you're here and that you took the time to do this on a vacation.
 
<strong>Suzanne Jean ** 01:56
Oh, thank you my call and only for you when I get off the beach.
 
</strong>Michael Hingson ** 02:02
You couldn't have to be here. You couldn't have taken the laptop down and done it from the beach. Now there'd be too much surf. Well, well, yeah. Yeah. gotta you gotta do. Got to do what you got to do, right? I think you're the first person that I least recall, who has talked to us from Hawaii. If there's been someone else, I don't recall it. But Well, I'm glad you're having a good vacation over there. And you're in a wonderful place for it. So that's cool. Yeah. Well, tell us a little bit about you kind of as, as I described, I would ask sort of the early Suzanne growing up, what it was like being a kid or what anything like that, that you want to tell us so that we get to know you a little better.
 
<strong>Suzanne Jean ** 02:48
Well, the earliest is and growing up, it was pretty hyperactive, pretty busy girl, always moving. And it was quite interesting. Because I was living in Montreal, I am from Canada, and that's on the east coast of Canada. And I wasn't getting a lot of sleep. And my doctor said you have two choices, you have something called ADHD. And I'm gonna give you two choices. You either go on medication, or you take Tai Chi. And I went no, not Tai Chi, because I had seen people doing this very slow exercise. And I was very hyper. So not wanting to go on medication, I agreed to go down and check it out. And so I went to a Tai Chi class and I hated it. It's the very slow movement. But this woman said to me, Hey, after class, we all go to Chinatown and have a big feast. And it's only like 250 a person don't want to come and I said Now we're talking. So I had some motivation to go back to Tai Chi. And I I found it really did help me and helped me relaxed my metabolism. And it was the first beginnings of being mindful. And fast forward. I came to Vancouver and I went to find a Tai Chi teacher because now this is my, this is my prescription. I and I met this Tai Chi teacher and he said, Why are you doing tai chi? And they said, Because I you know, it's good for me. I'm, it's good for for my well being. And he said, No, you need to come to karate. And I said karate, I don't want to do karate and he said absolutely. You're born to do karate. He said, Come on over. So I said, I'll come to one class. He was also a tai chi. He was a Tai Chi teacher and he was just teaching Tai Chi to to make money to do while he was doing his PhD. So I went to his karate class and I never I walked out the door and bought my GI and I have never stopped. And I am now I just had my 70th birthday. So I've been doing martial arts since I was about 17. When did you move? Oh, go ahead. I continue to do Tai Chi.
 
</strong>Michael Hingson ** 05:18
Good for you, you know, stay loyal? Yes. When did you move to Vancouver,
 
<strong>Suzanne Jean ** 05:25
early 70s. So I moved to Vancouver, and I'm in social services. So I have about 5060 years of community based social service background. And I was working with at risk youth. And I was noticing that we were criminalizing their behavior that the caregivers, people working with these kids couldn't deal with the aggression and the anger and some of those behaviors. And rather than learn how to deal with that conflict, they were just, you know, putting them in jail, they were ending up. And then it's a vicious circle. So I began to become interested in how perhaps I could use martial arts and Self Defense in a way to give those workers more a feeling of security around those kinds of behaviors. And so I began to work doing that kind of de escalation training, and it was quite successful. And I, I began to see how I could build confidence quite quickly, through self defense. So that was the first seeds of realizing that there is some real power here. Because with with the dynamics of bullying, and aggression, and any kind of aggression, it's fundamentally a study of power. And when you can teach self defense and the pillars of the program as they evolved, you can see real substantial change in terms of, you know, giving youth and children insights into their strengths, and their unique qualities and their abilities to be safe. And so it kind of grew from there. I have written a book and and the first chapter of the book, there's a very interesting story, because I was teaching self defense to women, as well as and studying martial arts quite seriously. And I got a call one day, and it was from a woman and she said, your name Suzanne. I said, Yes. She said, I heard on the street that you're okay. And I said, really? No. Yeah, I said, and she says, I'm a sixth grade worker, and we're in trouble. There's a serial killer. And two of my friends have been murdered. And we need self defense. And I, and this took really took me aback, right. I was like, what? And she said, Will you teach us and I said, Well, I'll agree to meet with you, and see if that would be viable. I have no idea at this point. And so she set up a meeting and the meeting was at two in the morning at a restaurant, and I arrived, and there were 50 women showed up for the meeting, in the middle of the night. And we chatted and I had no idea if I you know, I've never done anything like this before. They had no idea. But I wanted to help them. Because they were so sincere. And I said, Look, there's we'll give it a go. I said there's three conditions you show up and you're not wasted on drugs and alcohol, you know, you're in good, fairly good shape, you show up, and that you just give it 100% You give it everything you have. So the woman, Rhonda, the the woman who was organizing the whole thing said, I know the minister at the church, and I'm sure he'll let us practice there. And I think the classes should be 730 in the morning before we go to bed after work. So I was like, again, just like okay, so mostly they could meet the condition of giving it everything but you know, they would come off their shifts, or they were and it was amazing. And to see the sentence of To see the change in them to see them grow, to start to recognize the community and support each other. And realize, you know, if a car if if Sunland felt the car was unsafe to get into, they would they wouldn't do it. They started learning the moves. And it was a remarkable learning experience for me, I was just so impressed with that. It's at least
 
</strong>Michael Hingson ** 10:32
good that they, they did it at a fairly decent hour in the morning, but before they went to bed, that's pretty cool. But 730 In the morning, better than 2am Every day, I'll say. But by the same token, I can see what you're saying that you are teaching them self defense. And probably a lot of them, maybe most of them felt somewhat defenseless right from the outset. And so you are instilling a lot of confidence in these women where they didn't have it before.
 
<strong>Suzanne Jean ** 11:07
Mm hmm. Absolutely. And so as my program, my program is called power, and as I said, you know, it is it is a study of power. And there's four pillars to the program. And the first pillar is attention. And that's around tuning into the here and now and really observing yourself observing others observing the environment around you. And the you know, as they say, where your attention goes, your energy flows, so much of, for young people, so much of the world is in this little box, right? It's in social media, it's on telephones, it's gaming, it's on computers. And they're not looking at words, they're not looking at each other. In, in a way, that's when I saw when I do these classes, and we have discussions, they think it's rocket science, Oh, can we do that, again, that was really great. No, we're just we're having a conversation. But if you think about their world, that kind of attention is not something that's, that's common. It's not common. And part of that also, what I teach is being able to recognize LOA allies and people that can support you in your life. The second pillar is really the heart and soul. And that's awareness. And that is building self study, bringing people to recognize what they truly believe and feel and what they want. And then having the skills gaining the skills to be able to communicate it. So in order to force somebody to say no to getting into a car, right, that could be a threat to them to their lives, they have to care about themselves, they have to take that step where I do care about myself, and I'm not going to take that chance. So having that awareness and that self love loving yourself loving others, that piece is all about the self awareness pillar. So this is not, you know, you think of self defense, you just think of the physical, and I take it to a whole different level, I take self defense to a whole different level, a psychological level. The fourth, the third pillar is avoidance. And that's all the things you do to stay safe. And again, it ties into attention, recognizing what those things are, but and not not safety just from a physical but from a most emotional. So kids do learn street smarts, and they learn that sort of thing. But then they learn a little bit more about how to set boundaries for themselves, how to be emotionally safe. And in the way the awareness piece helps them to communicate that to others and set those boundaries with other people. And then the final one is the action piece. So that's where they have the skills to defend themselves physically and emotionally. If they're bullied or they're threatened. And the action piece is doesn't stop again, with just the physical, it moves into being able to make good choices and good decisions for yourself. So all those four pillars kind of are they're interrelated. But they support they support it pretty good mindset. So the program the classes themselves, involve physical self defense. discussions, self awareness exercises, perception exercises mindfulness, and physical, you know, games, they're pretty well rounded, because it has to be fun, I'm not going to get children and youth doing this unless it's really fun.
 
</strong>Michael Hingson ** 15:18
You mentioned before about the fact that a lot of their behaviors, over the years have become more criminalized and so on. Do you think that the behavior of children and younger people has actually grown worse? Or a relatively speaking or that people perceive that it has? Or is that really something that's happening, much less the fact that now we don't want to deal with it, we just send them off to jail?
 
<strong>Suzanne Jean ** 15:50
Yeah, I think there's elements that really, that make it a little more extreme, like get the gang thing. I mean, we all want a sense of belonging. And if kids can, in a really nurturing community and a healthy community, they're going to find a sense of belonging somewhere else, and the gang is a is a perfect place for it. And so, you know, my job is to really try to prevent, to teach them how to how to have that sense of community without needing to go to those places. And we have to talk to kids, we have to talk to her children. And, you know, sometimes I'm criticize, or you're opening these cans of worms, you're talking about these subjects, you know, sexual abuse and these subjects that we shouldn't be talking about suicide, and I said, No, we need to talk about these things. And we need to talk about how we can feel different, like how we can feel better about ourselves. And so those, that's where they really do appreciate those discussions, you know, because they'll say, Oh, I didn't know, anybody else felt like that. Because they're not texting and you feel like, oh, that's how I feel, right? This is important to know that, you know, or if I do this, it hurts. And what does that feel like? And why do you want to hurt somebody? Right?
 
</strong>Michael Hingson ** 17:20
That's so much of we're losing in the whole art of conversation, I've read articles about how we're, even as adults, forgetting the art of conversation, and we go way out on power trips, and other things like that we don't talk, we don't discuss feelings at all. That doesn't mean that every other sentence has to be about how we feel. But we really should do a lot more conversing and interacting and true engaging than we tend to do these days.
 
<strong>Suzanne Jean ** 17:55
And I'll just do simple lead ins to that, like, I have a sheet of all these feelings, and I'll do what I call a parent shear, where I say, Pick somebody you don't know, and, and choose a feeling of fear that you felt recently and tell another person about when you felt it and why. And that's the exercise. And they love it. Because they're talking about themselves. Right. And it's the lead in for me, obviously, to go into anger and teaching them about anger. Which, you know, again, leads into aggression and violence. And understanding that, and so you're right, it's a wonderful opportunity to bring get to and, you know, I think, for sure, Zoom has brought us all together and certainly through the terrible time of COVID. But having face to face having kids face to face, is where it needs to happen. And the physical self defense obviously has to be
 
</strong>Michael Hingson ** 19:00
tastefully physical, right? But even with Zoom, there are a lot of opportunities to augment the process, although it's not quite the same as physically being there, but you can do a lot with Zoom. You certainly can't do with texting.
 
<strong>Suzanne Jean ** 19:18
Yeah, for sure. For sure. But it is, yeah, it's those groups that I can really build the awareness in.
 
</strong>Michael Hingson ** 19:29
Well, age wise, you and I are pretty similar. I'm three years ahead of you. So not much, but we came up in went to school in the same general era. So one of the things that it seems to me we are facing a lot more now is this whole issue of bullying. I don't remember even being a blind kid in school. Ever been a real victim of bullying? I think there was was one time when one kid did but I never really found that was an issue and I never heard about it growing up. And although I wasn't in the big city, but still, I think I hear about it a lot more. Was your experience the same? And if so, why is it that it is so much more an issue? Or why are we seeing so much more bullying today?
 
<strong>Suzanne Jean ** 20:19
I think it's because we don't have healthy, self confident, confident kids who really know who they are. And, you know, they don't, they don't can't describe their values, they they're uncertain about their strengths are so much I, I pick up so much fear, and so much uncertainty and kids today, they don't, they don't believe the world is gonna, you know, they, the climate change, and all of these different things are a major factor for them in terms of their security. And I think that, out of that comes this this easy place to just put down others to feel better, you know, in any kinds of differences.
 
</strong>Michael Hingson ** 21:07
Yeah, because we, we don't have support systems like we used to, I remember growing up talking with, with other kids. And even more important, talking with my parents, and we talked about feelings, we talked about any issues that we felt sometimes we were a little reluctant, as kids are with parents, but still, our parents knew how to bring things out of us and really have those discussions. And there's so many reasons why it doesn't happen today. How do you get parents to deal with that with kids? Because as you said, the problem is all too often now we criminalize things. And parents haven't really learned that they need to deal with creating more self confident kids. How do we deal with that?
 
<strong>Suzanne Jean ** 22:01
Well, we've got to give them more time. I think that one of the things that, you know, if you look at families, and you look at all the commitments, and two working parents and all the pressures, there's a lot of latchkey kids, that are just coming home, and there's nobody there. And they need to be listened to. And often they don't even want you to solve anything, they just want you to listen, right? But if there's nobody there to listen, I'm very adamant that we have to address conflict and bullying in the schools in the communities. And we have to say, Well, why don't you just say, No, we have to take a stance. I mean, it is a World Health Organization, major issue, now they've declared it, it is so prevalent compared to when you and I were were young. And I think if you don't take a stand and you don't deal with it, then it's just gonna continue. And I believe that it has to be everybody on the same page coming together. Because it's so it's so often people don't want to deal with conflict. And if you can teach people how to steps to deal with conflict in a way that's really positive and has an amazing positive outcome, then they're more apt to try to do it the next time. Right? Right. But if everybody just turns their head, I mean, as there's another story in my book, this was in Canada, um, this boy was being seriously bullied at school and the teachers knew the principal's knew. The parents knew, and they did nothing. And he, his mum arrived at school in time to see him being murdered. And everybody went, right. But there was no intervention. And all of those people, including those boys had, that were bullying needed to be part of something to make that difference. Because a life was taken. And yeah, it's pretty that's an extreme case, but it happens in so many ways. One of the things with the kids, I do this exercise, Michael, and it is the most amazing, I do it in the first session. And I divide the group into three, and they have a big piece of paper and they answer the question, what is bullying? Why do kids bully and what can be done about bullying? And they and the papers moved from person to person, right? So all three groups get to answer all the questions and then they choose somebody to report that. Well, this is the first time that the bully and the bullied are sitting side by side and it's all are often the first time that the bully gets to see what other kids think of them. And they're described as weak as having problems. Problems at home, as like, you know, how. And you I, as an instructor, I can just tell which, which kids or which, right that looks on their faces. Because they don't, they've never seen them that other kids saw them that way. So I, my daughter is an instructor in in a middle elementary school. And she said, Mom, I really want you to come and do this program with me because there's a kid in the program, and he's, he's a real bully. And he's a problem. And they're say, he's going to ruin the class. I'm not, and I don't have the skills to deal with his behavior. So I'd love it if you did it with me. And I said, Absolutely, I'll do. So yeah, the principal and all the teachers had nothing but terrible things to say about this kid. I call them Johnny in the book. And we were doing this exercise. What is it really? Why do people believe what can you do bubbling? And little, this other kid, I was in the group with Johnny. And this other kid looked at me, and he said, you know, you're a bully, don't Johnny. And I thought, oh, here we go. He's gonna escalate. You know, we're gonna have a big scene now. And Johnny looked at me said, I know, but I don't want to be. And my heart just broke. And it was like, after this exercise, he made a 360 change. And he was, because he just saw it. He saw how I love
 
</strong>Michael Hingson ** 26:45
me. But why did he bully in the first place? Oh, he had?
 
<strong>Suzanne Jean ** 26:49
Yeah. The usual has, he was beaten? At home. Right? Yeah, that's, that's how you solve problems. You just hit somebody. But he had never, he had never had positive attention. So he happened to be he was a little Irish boy. And he happened to be so good at the techniques. So suddenly, other kids present, Oh, Johnny, you're really good at that. And I always do this, this demo thing like demo, and everybody shows their stuff. And, and he chose stuff. And, and at the end, the principal came in to see a demonstration at the end of the program, and you shouldn't have seen that kid shine. And and the principal is just like, I don't believe this, you know, and I said, Well, that's, that's the power of awareness. That's the power of awareness. That's holding an app and saying this, I don't, I don't want to be this, I want to be something else helped me be that. And for a lot of kids, it's shining the light, it's shining the light for them. Right?
 
</strong>Michael Hingson ** 27:48
It literally is true that poor Johnny didn't know anything else until you had this, this class in this program.
 
<strong>Suzanne Jean ** 27:57
That's what he knew. That's what he knew. So he was a bully, and he happy and, and, which is another thing they say about, you know, the kids say about bullies as well, they're very unhappy. They're very angry, they're very unhappy. You know, they just want to let they just want to act tough. They just want to, yeah, they're just really weak. It's like, wait a minute, I'm the tough guy. Yeah, so it's, it's, it's the power, it's the power of awareness. So it's changing. It's really, you know, moving those topics through and, and, and then more and more, I've been experimenting with mindfulness, giving them some tools to calm their calm their mind self regulation tools, because there's a lot of anxiety. And I think that also feeds into bullying. And it's, it's that kind of nonspecific, general anxiety. Like, you know, you'd need to be a psychologist, I guess, to get to the bottom of it, but it, it's messy. And it has a lot of weird sorts of characteristics in terms of behavior. But yeah, so I'm doing more of that, like, you know, breathing and slowing it down looking and they really liked those exercises. They liked the body scans and and the little guys will say, Oh, could you do that thing? Suzanne, where you put us to sleep? Yeah, I can do that again. So this program is really eclectic. I mean, it's got all these elements but it as I said, it breaks very nicely into those four pillars of attention, awareness. Avoid Then Senate action and taking a real direct route to trying to put some strategies in place to avoid bullying. So, in the book, in one of the chapters, I talk about how any organization can set up an anti bullying program in school, and the steps to doing that, I have done this. And they can, they can change the culture of their organization, if they put the steps into place. And those steps involve the parents. They involve the teachers, they involve the students, the peers, they involve the bullies. And the administration. So it's, it's a real program.
 
</strong>Michael Hingson ** 30:49
Do the kids oftentimes as they become more aware, how do I put this almost take charge and really deal with the bullies in a in a positive way? And, and become part of the solution? Yeah,
 
<strong>Suzanne Jean ** 31:04
you got it, it changes the culture, they decide what's not okay. And in a really positive way, they they, they start to make that happen? What kind of world do you want to live in? You know, how do you want to feel? Well, and as you
 
</strong>Michael Hingson ** 31:21
said, it's all about belonging, it's about belonging. And certainly, if the, a lot of the kids say this is not good behavior, this is not acceptable. And convey that to the bullies or to the people who continue to behave that way, at some point, they're going to recognize we're being left out.
 
<strong>Suzanne Jean ** 31:45
Yeah. And it's, you know, it's not difficult, it's not difficult to, to put this kind of thing in place. And having fit for defense, having the power ed program in there really takes care of the peer part. Because you can do peer training, you can train those kids to be leaders very easily. I sometimes train them to be navigators to take you know, if kids after they've done the program, they often what happens is, they'll start moving again. And they'll say, ah, you know, I used to play soccer, or I used to dance or I used to, or I want to study a martial art. And it's really hard for them to walk through those doors without somebody helping them. So I will sometimes pay kids on our areas to be navigators and to go with those kids. And go to the first martial arts class, you know, figure out where, what a good place would be sometimes with low income kids, we find funding, and just open those doors and get them moving again. And again, as you say, That's connection back to the community. So that's priceless. In terms of, you know, we're, then then we're at a whole other level in terms of good citizens.
 
</strong>Michael Hingson ** 33:03
Have you can you give us a you know, I love stories, can you give us a couple of stories about bullies who completely turned around and became very successful? And I, you, you gave one, but I'd love to hear, you know, more real success stories and why they're so important, and maybe how that helped other
 
<strong>Suzanne Jean ** 33:25
people? Well, I, I see change often with the, you know, with the really at risk kids, the angry kids who, who kind of, kind of put that down, they they in the course of of this training, they'll they'll put that aside, and they become the ones there's the they're the ones who are in foster care, you know, 13 placements, they're the ones that have have those kind of histories that we would just go, how did they even get here out of the Union survive, right? Yeah. And I have one such girl who I've worked with, who went through the program, and I trained her to be an instructor, and she was very out of control in her youth, and hurt a lot of people and hurt herself and was involved in, you know, addiction and the whole nine yards, and came through it. And she just passed past. She just graduated with her degree in social work. Wow. And about a month ago, I got a call to provide a reference for her for a job. And I was so proud to do that. And it was like that the whole continuum, the whole thrown full circle, right? Because all she wanted to do at that point was to give back to other kids and help help other kids who might have had a life like her. So, at some level,
 
</strong>Michael Hingson ** 35:06
she must have wanted to succeed right from the outset, except just didn't know how to deal with that. And you showed the solution or you showed her away.
 
<strong>Suzanne Jean ** 35:16
And it's not a straight line, obviously. Right? There's, you think it's, you think you're through the woods, and then the next thing, you know, there's something else but but the out the final outcome, and I know that she's, she will just be so wonderful, working with kids, and that's who she's going to work with. So, that's a great story. And then there's, you know, there's, there's the little stories. For, for some kids, it's so normalized to be bullied, they don't realize that they're being bullied. And that's one of the things in terms of the awareness, they realize what it is, you know, they and what their rights are, what they should, should, how they should be treated. And there was this one, I was doing an elementary school, and this little girl came to me and she says, I'm being bullied. And I said, Oh, and she said, It's my, my brother, he's always hitting me, he pulls the chair out from underneath, and I fall, and he hits me, and he slaps me, and he punches me. And he knocks my books out of my hands. And I'm walking to school. And she said, and I'm always scared. And I use bullying me. But she, she had gone to her parents, and they just laughed, and they normalized it oh, oh, he's just a boy. Right? It's just being a brother, right? And it's through the course of of power. He goes, he's I'm being bullied in and I said, Yeah, you are, and what do you want to do about it? And she said, Well, you talk about having a difficult conversation. She said, I want to have a difficult conversation. And I want to tell him what he's doing. And I want to tell him how I feel, and that he has to stop. And so I worked with her. We did, we wrote a script, we went through the steps. She practiced it several times. But I was a little worried that he would get really angry and hurt her. So it would they were in the cafeteria for the difficult conversation. And I was kind of just outside. You know, he couldn't see me, but I could hear it. And she went in there. And she told him and I thought, you know, he's gonna get super angry, he did get angry. But she continued, and she continued to give him as met the message, I love you, you're my brother, but you can't hurt me anymore. This is not okay. And I thought for sure that he was gonna lose it. But he started to cry. And he, he started to cry. And he said, I am so sorry. And then she cried. And they both cried, and they hugged and changed the game. changed the game. Yeah. And that was that would have gone on probably into adulthood. That pain that she was carrying, not only physically but mentally, right.
 
</strong>Michael Hingson ** 38:33
It's still all about having a conversation.
 
<strong>Suzanne Jean ** 38:37
It's about having a conversation. And having the skills and having the support behind you. Like she knew I was behind her to like, so she gave her that little bit of extra. She got to practice, you know, she got to know be clear on what she wanted to say. So that's what are saying, knowing what what it is you believe what it is you want. You have to know that before you can express it to somebody else. Before you can have that conversation in the power elite. These are all really, really I think, Barry's important tools.
 
</strong>Michael Hingson ** 39:17
You sort of talked about a little bit, but why self defense as part of the whole process? And is that a regular part of all the power ed programs?
 
<strong>Suzanne Jean ** 39:28
Absolutely. Because you can learn something in your body much faster than you can learn it in your head. So I can teach a boundary, a physical boundary and then move that to a psychological emotional boundary and have the kids get it faster. From having that feeling. I can teach defense position and build more confidence in kids being able to step back and protect their vital points than I could for in a month a Sunday. is talking about it. Because they can feel what defense is. They can feel their strength, when they hit a focus pad, they can feel how strong they are. They can let that out that energy out. That pent up anxiety. And I can move them into the parasympathetic nervous system. So they start to let go of all that. And, and get rid of the crazy the crazy head stuff, right? Yeah. So it is, yeah. It's a direct route. And if when we're talking adolescents cognitive is not, it's not the best starting point. I mean, their brains aren't even developed for the, you know, by the time until they're 2627. So yeah, I kind of short circuit it, I go into the body into the strength into the temple. And, yeah, that's where it's, it's fast. I can teach lessons fast. And I've just kind of, I'm just kind of put this together as I go along, right? I mean, I didn't have a manual, I wrote the manual. But trying stuff, seeing how it works, evolving it. And I'm still I'm still evolving. As I told you, I'm now I'm adding much more around self regulation and mindfulness and into the program.
 
</strong>Michael Hingson ** 41:32
Have you ever had a situation where you've gone through and done a lot of the teaching that you've done, and someone feels now that I've learned to defend myself and so on that my only way to deal with the bully is through strengthen, go off and deck them or something like that? Or do you find that people really get it and don't need to go that way?
 
<strong>Suzanne Jean ** 41:55
No, it's, it's, it's not
 
</strong>Michael Hingson ** 41:59
acceptable. But I'm just curious, we have found that that happened throughout
 
<strong>Suzanne Jean ** 42:02
now. It's mastery over yourself is true power. Right? If you can master yourself, you don't need to duck the person. You know, there's no need, you can handle it so much. It just takes care of itself when you have that confidence and that strength and that strength. Over You know, your own emotion. Yeah, it just, it takes that response out of out of the mix. And I've never had it happen. And it's also I teach, you know, lots of schools, and it's something that teachers worry about, and I have never had any buddy use the physical techniques outside of the classroom. Even bullies? Yeah, never. And I my deal to is, the instructors say this is, you know, this is really, this is special stuff, and you, you use it wrong, no more, you know, you want to learn this, you gotta, you gotta follow the discipline. So there is a, there is a lot of that martial arts discipline that I bring in their, that they respect each other, they show that respect, they understand what hurting is, pain is. Yeah.
 
</strong>Michael Hingson ** 43:30
And they, and they learn to feel why all this is important. And I'm thinking especially of the bullies who catch on, and realize what they've done or should do. And they, of course, as everyone does, but they especially it seems to me, become all the better for it.
 
<strong>Suzanne Jean ** 43:52
That's right. And it's always a new day, they can leave it behind, like it's a new day, they're gonna learn new things, this is it, you know, this is how we are we become powerful and how we become happy, and how we make good choices for ourselves and good decisions in our lives and how we get the things that we want. And so, yeah, I have not had I have not had an incident of that.
 
</strong>Michael Hingson ** 44:18
And that is that is wonderful in such testimony are testament to the success of the program by any standard, which is which is really great. And it is so unfortunate that we have to encounter so many bullies, and we live in a world where it's it's so hard because we've got I mean all of our politicians who clearly demonstrate absolutely no respect for each other and are not acting as role models at all. It really makes it hard to view them as leaders because they're certainly not leading by example other than being jerks a lot of the time.
 
<strong>Suzanne Jean ** 44:58
Yeah, And the thing about the the thing about power as well is, and that power of awareness isn't so many of our behaviors and our patterns and our habits, like they're, they're really unconscious, right? They're, they're learned, we learn to be a bully. But they're not, it's not their habits. And when you kind of shine the light with like, with Johnny, that's the beginning of making a positive change. That's the beginning of change. And I think the main success of this program is that I'm super non judgmental in that, like, we're not judging, we're not judging it, we're together, and we're where we're at. And there's not this, you need to be like this, or that, you know, it's just, you know, let's just look at ourselves. Let's look at why we do things and how we do things. And, and let's be curious. And so when the light is shone, it's in that nonjudgmental and the the positive change can happen. Yeah, it just frees it up. It's I don't know, it's it's the magic to me.
 
</strong>Michael Hingson ** 46:18
I think one of the biggest blessings that I got growing up was that my parents, really in cure encouraged a curious mind and encouraged me to be curious, of course, for me, it was more of a challenge, I guess, in one sense, or more of a necessity, maybe as a better way to put it because being blind, I didn't necessarily see things the way other kids did. But my parents really encouraged me to explore, and, and ask questions. And as a blind person growing up much before GPS, and a lot of the technologies we had today, asking questions, was the chief way that I would get information. And I wish more people would do that today. And one of the things I say about blindness, people are always thinking they are experts on blindness. And what I tell people all the time is the biggest problem with blind people or people who say they're experts about blindness is I've never tried it. You know, the reality is, it's, there's, there's a lot to learn, it's not something you're going to learn overnight, but know, or understand or understand. But the reality is that you can learn to be a very curious person you can learn to explore, and good teachers understand the value of, of exploring and talking and, and truly mentally growing to understand as you go along.
 
<strong>Suzanne Jean ** 47:51
Yeah, I think that's really critical. And I think it's, it's where that kind of development can happen. That personal development and growth is through that is through that curiosity and that willingness to kind of, you know, suspend judgment. And kids are so critical of themselves. I mean, you know, it's just everything is like, Oh, this is no good. That's no good. I can't I can't, I can't, I can't. Yeah, you can. You can, you can. Yeah.
 
</strong>Michael Hingson ** 48:31
You may not be able to do it yet, or you may not know the right way to do it. But you can and yeah, that's the biggest issue. When I was born, my parents were told to send me off to a home for handicapped children, because no blind person could ever grow up to do anything in society. And my parents playing out now disagreed with that. And that started the, the pathway that they they and I went on, and I think yes, yeah, absolutely.
 
<strong>Suzanne Jean ** 49:06
Yeah. It's very special parents, because at that time, you know, there wasn't, there wasn't an open mindedness around any disabilities.
 
</strong>Michael Hingson ** 49:20
It goes back to the basic though philosophy of whether it's disability or not, it still goes back to the basic philosophy of dealing with with kids from a parent's standpoint. It's harder today because there are so many things that can get a kid in jeopardy. And I don't mean that in a negative way, or like bullying, but just in general, and it is so hard to I think it's really hard to be a kid today because there's so many dangerous things that you have to deal with. And it's hard for your parents to deal with, but at the same time, we've got to let our kids explore and grow and We have to figure out or learn ways to help them with doing that. And allow them to grow and ask questions and maybe make mistakes and help them, but be part of their lives all the way around. And I know it's hard, especially with families where you have both parents earning incomes to support the family. But at some point, you got to do some of that.
 
<strong>Suzanne Jean ** 50:25
Yes, you do. And that's what I'm trying to do. With my program, and the program is for all ages, children and mainstream youth, my particular niche is the more at risk kids and those kids don't have families. So I tried to work with teaching them how to create a family of choice. Right. Right. And, but yes, for sure. It's so important. And so that that's being available. I mean, I was talking about these busy lives, right, being just being around just being available for your kids to talk to you. I mean, if you're not there, you're not there. Yeah, yeah. And
 
</strong>Michael Hingson ** 51:17
bottom line is you chose to be parents, mostly. There are some who probably didn't expect it, but it did happen. And if you keep the child, there are all the responsibilities that go with it. And so at some point, you've got to be able to make the time available to, to talk with them and to interact with them and make them feel wanted. And I know that's a lot of what happens to so many kids, they just really feel they're not wanted because the parents aren't around. And maybe they don't know how to express that to the parents to get the parents to understand why they have to do things a little differently, either.
 
<strong>Suzanne Jean ** 51:55
Yeah, they don't show important. They're not a priority.
 
</strong>Michael Hingson ** 52:00
And don't know how to say that.
 
<strong>Suzanne Jean ** 52:02
Yeah. Don't know how they don't know how to express it. But the thing when, when you when I was talking about the anti bullying strategy, when you get kind of everybody in the conversation, it's a great, it's, it's amazing how much people can bring to the table in terms of ideas, right, and commitment. And then nobody's nobody's feeling alone, right? Because they're actually doing something about it. And they're establishing some guidelines, and they're there. They're building an intervention, you have to I said that before you have to intervene, you have to be can't be afraid of conflict.
 
</strong>Michael Hingson ** 52:52
And you have to be very important. Yeah.
 
<strong>Suzanne Jean ** 52:55
Yeah. But having said talked about all of these things, as I said, this program is super fun. Like, it's, there's a lot of play in it, I add a lot of games, and a lot of play. We do. You know, they do slow motion fights, they're 10 feet away from each other, and they do the slow motion fights, and they do, you know, all kinds of tank games and all kinds of building agility and, and strength, then there's, they work with focus pads and full noodles. And there's all kinds of all kinds of things going on. So it's really it is really fun.
 
</strong>Michael Hingson ** 53:39
What is the focus pad?
 
<strong>Suzanne Jean ** 53:42
A focus pad is a hard, well, it's not that hard. It's a target that you use that you hit. Okay, so you learn punches, and but you actually get to snack something. So you get to feel your strength, you get to feel your strength, right, you get to follow through, and you get to exhale and focus your technique on focus, Pat, Better that than on a person. And it's a great feeling.
 
</strong>Michael Hingson ** 54:09
There you go. Yeah, we've, we've talked about parents a lot and so on. What do you say to parents who say, Well, I just don't have any time because we're both working all the time. You know, we've talked about those double income parents, but what what do you say to them?
 
<strong>Suzanne Jean ** 54:24
Create, Create some opportunities, create some special special time? Right? If you're both working like take make Saturday. Family time? Yeah. Where everybody you know, every week you get different person gets to choose what you do, but you do something together every week, right? You have to set you have to make it happen. You have
 
</strong>Michael Hingson ** 54:49
to make it happen. And that's the real issue, isn't it?
 
<strong>Suzanne Jean ** 54:52
Yeah. Yeah.
 
</strong>Michael Hingson ** 54:55
It's it's got to be a priority. To keep the family together, and I think that's also partly something that a lot of parents haven't learned. And, you know, you said there's no manual for a lot of this, there isn't necessarily a great manual for, for being parents, or at least parents don't seem to want to read the manuals that might help them a lot or, or haven't found them.
 
<strong>Suzanne Jean ** 55:23
Yeah, so one of the manuals for parenting that I got being a parent is that the best form of discipline is natural consequences. Yeah, that if there is a punishment of some kind, it has to be a consequence of that particular behavior. And it has to be within a short timeframe. And it has to be, it has to make sense. And it has to be consistent. Yeah. And so that's with what I teach in terms of setting up interventions with bullying, that there's a natural consequence to things. And that the person that's been harmed and the person that's harming figure that out together, yeah, there you go. And it's a natural consequence. So if you, you know, if you ripped up my scribblers or they still called scrollers.
 
</strong>Michael Hingson ** 56:25
If you punched a hole in my, my mat,
 
<strong>Suzanne Jean ** 56:29
you broke if you broke my earbuds,
 
</strong>Michael Hingson ** 56:36
there has to be a consequence. And
 
<strong>Suzanne Jean ** 56:38
yeah, you're gonna, you know, you're gonna save up your money and buy new some new ear buds. And say, sorry,
 
</strong>Michael Hingson ** 56:46
right, and that saying, Sorry, is a significant part of it, it isn't just replacing the ear buds. It's very being sorry, 21. and a half years ago, I worked in the World Trade Center and an escaped, and for for all the time, since then, I have talked a lot about not being really afraid. And there were reasons I wasn't afraid. But the the biggest reason was that I had created a mindset by learning a lot of things like what to do in an emergency in the World Trade Center. Also, having at that time worked with five guide dogs, I learned a lot of the same kinds of concepts that we're talking about here. There's a consequence for bad behavior. And it's not just when the dog behaves badly. But if I don't handle things in the right way, then I have to make amends and deal with the two because we as a team have to respect each other and make no mistake about it. It is a two creature team, both of whom have feelings. And both of whom might sense when the other does something that isn't supposed to be done. And you do you do have to fix it. But during the during the pandemic, I've realized that we don't talk about how to control fear or anything like that. So we're actually writing a new book called A Guide Dogs Guide to Being brave. And the idea is to teach people also about the fact that fear is not something that as I put it needs to blind you, you can use it as a very positive powerful thing. There's a lot of physical, physiological natural reactions, but you can learn to use fear in a very positive way. And that's, in part the kinds of things you're saying as well.
 
<strong>Suzanne Jean ** 58:30
Absolutely, it is very much the same. And when, when you're doing physical techniques together, and you're practicing those things, you come face to face with, you know, your own protection. And it's an interesting thing, to believe in yourself, you have to trust yourself, you have to trust yourself, and you had to trust your dog as well, right. And it definitely, the fight or flight response is in that limbic brain it's in and it has to, in order to come out of that and be able to think, move breve function. These are the skills that you're building.
 
</strong>Michael Hingson ** 59:31
But it is a two way, but it is a two way street. So the dog has to trust me as well. You know, the purpose of the dog is to make sure that we walk safely, not to know where to go and how to get there and there are a lot of reasons for that. But the dog has to trust me as well. And one of the things that I have said many times is while dogs love unconditionally, they don't trust unconditionally but the difference between dogs or most dogs unless they're really abused But the difference basically between dogs and people is, dogs are at least open to trust and they're at least open to trying to develop a trusting relationship. And we've been taught in so many ways, not to trust, to be fearful to be fearful.
 
<strong>Suzanne Jean ** 1:00:17
And and when you were coming out of the Trade Center were you confident that you were going to make it I was confident
 
</strong>Michael Hingson ** 1:00:27
I was going to make it. But at the same time, I kept an ear open like listening for the first sounds of the building groaning or something like that. So I, I stayed observant. But what happened for us was that the airplane struck 18 floors above us on the other side of the building, so neither I nor anyone else in my office or around me, or as we were going down the stairs, any of the people near me on the stairs, knew what had happened, we figured out an aeroplane must have hit the building, because we smelled in the stairwell, the fumes from burning jet fuel. But we didn't really think, well, most of us didn't really think that we would perish. There were a couple of times that some people started to panic. And we we worked on that all of us knew we had to keep everyone focused and going down the stairs. And we did that. And one of the people who at one point, Panic was my colleague, David Frank, who was in our office that day from our corporate office in California, because he was going to be talking about pricing. We were doing sales seminars for 50 people. They hadn't arrived yet. But David was there because he was responsible for a lot of the distribution and reseller pricing. And David on the 50th floor, said, Mike, we're gonna die. We're not going to make it out of here. And I just snapped at him very deliberately, David, stop at a for sale, and I can go down the stairs, so can you. And what David then did was, he said, I want to walk a floor below you, and shout up to you what I see on the stairs, because I gotta take my mind off of thinking about what might happen. And he and he did that all the way down the stairs. Did I need him to do it? I didn't need him to do it. But when Gates did it, he needed to do it. But you know, what was even better about it was that he became a beacon for anyone within the sound of his voice. Mike, I'm on the 44th floor. This is where the Port Authority cafeteria is going on down, not stopping. And so anyone who heard him knew there was someone on the stairs, who was okay. Now to David, think about that going down the stairs. I've never heard him say that he did. But still, he had to keep 1000s of people focused just by his shouting, as we went down the stairs, which I think is incredibly cool. Because he needed to do it for himself. And it turns out helped so many other people along the way as well.
 
<strong>Suzanne Jean ** 1:02:54
Amazing. Yeah, wonderful story.
 
</strong>Michael Hingson ** 1:02:58
It is it is one of those things that, you know, doesn't get talked about much. But it but it did happen. But for me, I didn't worry about it. And as I would tell people now one of our biggest problems in the world is we worry about so many things, rather than just worrying about what we can control, we stop worrying about all the things we can control and just worry about what we can, we would be much less stressed, and much better off.
 
<strong>Suzanne Jean ** 1:03:22
And that's why I'm working hard to build confident, healthy kids. So we can control that we can give them those skills, we can give them the ability to make choices and to feel strong, and to be an entity and deal with their fears. And they have a lot of fears. Like I was saying, you know they're, they're pretty discouraged. Yeah.
 
</strong>Michael Hingson ** 1:03:52
And, and advice aren't helping.
 
<strong>Suzanne Jean ** 1:03:55
And when I first when I first started working in the field, kids, this kind of kids at risk kids, they were much more scrappy, they had more energy, they were you know, they had more resilience, I guess, is what I'm trying to say. And now there's this sense of defeat, depress there. I was I had a recent class and we were talking about anger and triggers what like what, what makes you what pisses you off? What makes you angry? You know, what makes you go from zero to 10 in terms of a trigger, and all all 10 of them, there's 10 of them in the group and they want to Oh, nothing nothing bothers me. Nothing makes me mad and, and oh, no, I don't have any triggers. And we went around the group and there was this one guy was an athlete. He was a rugby player and he says, Come on, man. Like, you know, you're on the field and someone just says you you don't get pissed off, like in the sport. No, I expect that that's just part of the game. So we went all around the group, and in this program, staff bring their dogs to work. And the kids love the dogs. And the dogs come in the classroom all the time. And they love the dogs. So they got that we got back to the to me. And I said, Okay, that's amazing. None of you have any triggers. So it's like, perfectly okay for someone to kick a dog. And they just went ballistic. They were like, No, you can't kick a dog. What did the dog ever do to you? And oh, wow. And I, you know, and they were all 10 of them were chirping away. They were like, Yeah, bla bla bla bla. And I said, I think I, I think you have a trigger. And then some of them were took that and they said, and it's the same with people. Like it's not okay to diss people. It's not okay to just like, you know, just put them down for no reason. And suddenly, this whole discussion was happening with this, but prior to me provoking them, it was like, No, everything's cool now. Everything's cool. Everything's cool. Yeah, no, it's not. No, it's
 
</strong>Michael Hingson ** 1:06:13
not. You just aren't ready to admit it yet. You're just not ready to acknowledge it. But and it's to use the same terminology, sometimes a challenge, but you found the trigger?
 
<strong>Suzanne Jean ** 1:06:27
Yes, I certainly did. Which is, which is great. Which is really kind of funny is when we're, yeah. Anyway, that's a cute story that happened very recently.
 
</strong>Michael Hingson ** 1:06:38
What do you do when you're not doing Power ed, and teaching and so on?
 
<strong>Suzanne Jean ** 1:06:43
I worked in social services. For many years, I ran a couple of agencies and mental health agency and an addiction agency. I built them from scratch and ran them. I then went on to work in quality assurance, which is kind of seeing that organizations maintain a really high level of standards around service delivery, and business standards in social services.
 
</strong>Michael Hingson ** 1:07:11
But what do you do today to relax to get away from all of this, other than making a trip to Hawaii?
 
<strong>Suzanne Jean ** 1:07:16
Can I continue to do martial arts? I'm working on my third degree black belt. And I'd like to achieve this year I still do Tai Chi, I do yoga. I said before, I'm very hyper, I have a lot of energy. I wrote my book. And so I've been promoting the book I've been teaching developing instructors. So my program is that it's a train the trainer, so I trained instructors to run the program. So I've been doing lots of that. I have some grandbabies. I have three grandkids, here you go. And they are joy, a total joy. I'm loving that. And yeah, I think life is good. Life is great.
 
</strong>Michael Hingson ** 1:08:03
I mean, that's that's the way it should be, you know, you can always find negative things, but you can always find positive things. And there's, you know, there's no reason to consider life in a negative way of their lives. It's too much of an adventure, not to want to be part of it.
 
<strong>Suzanne Jean ** 1:08:18
And like you said, Michael, so much to be curious about, even ourselves learning about ourselves still. There's so much it's just I No two days are ever the same. Which is great. Yeah. So Well,
 
</strong>Michael Hingson ** 1:08:36
this has been fun. And we need to let you go back to your vacation. And remember, I told you, we might go more than an hour, we have now gone 67 minutes. So we're doing well. We could probably keep going and you're very generous and kind of your with your time.
 
<strong>Suzanne Jean ** 1:08:53
Well, it's wonderful talking to you. You're amazing. If people want to
 
</strong>Michael Hingson ** 1:08:57
reach out to you learn more about the program or whatever. How do they do that?
 
<strong>Suzanne Jean ** 1:09:00
They can go to my website, it's <a href="http://fit4defense.com" rel="nofollow">fit4defense.com</a>, and it's fit with a 4 pillars and defenses spelt with an S. So it's fit for <a href="http://defense.com" rel="nofollow">defense.com</a> and they can go on the website and learn all about it. Reach out to me. And if anybody is interested in starting an anti bullying program, I'd be happy to to guide them in that process.
 
</strong>Michael Hingson ** 1:09:29
I need to have you have a conversation with my cat. Oh, she's a wonderful kitty. She likes to get petted while she eats. Literally, she won't eat unless I'm in there petting her and she yells at me until I come in there and then pet her while she eats and she'll wake me up during the night. I've mostly got a little bit of a detente whether she can only do that once during the night and occasionally she tries to do it more than once and I'll wake up enough to say Ah, we didn't once but can't She's acuity and wouldn't have it any other way. It's great to have a cat that's engaged in Alamo who is my ace guide dog. And she get along. So that works out well.
 
<strong>Suzanne Jean ** 1:10:12
That's wonderful.
 
</strong>Michael Hingson ** 1:10:13
But I want to thank Oh, go ahead.
 
<strong>Suzanne Jean ** 1:10:15
It's been a pleasure talking to you. Well, I
 
</strong>Michael Hingson ** 1:10:17
want to thank you again. And I'd like to thank you for listening. Please give us a five star rating wherever you're listening to us. We really appreciate those ratings. And also, feel free to give us comments, you can reach out to me via email by going out emailing Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And AccessiBe is a company that makes products that help make websites more usable for a lot of different kinds of persons with disabilities. You can also go to our podcast page, which is www dot Michaelhingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you are, please give us a rating of five star rating. We always love those. And also your comments. And Suzanne, for you or anyone listening if you know of anyone else who we ought to have as a guest, I would sure appreciate you letting us know and giving us an introduction. We're always looking for people who want to come on and tell their stories like like you Suzanne did today. So hopefully, you might think of other folks. But one last time again, thank you very much for being with us and giving us all your time today. Back to the beach. Back to the beach.
 
**Michael Hingson ** 1:11:35
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Bullying Expert with Suzanne Jean</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/79afe00a-9c66-4b0b-9d08-ccf304c97e3c.mp3?source=rss&amp;ext=asset.mp3" length="42282232" type="audio/mpeg" />
<itunes:episode>157</itunes:episode>
</item>
<item><title>Episode 156 – Unstoppable Best Buddy with Garett Tomasek</title>
<guid isPermaLink="false">https://pinecast.com/guid/509d279a-de0a-4761-ae1f-0bbab79870da</guid>
<pubDate>Fri, 25 Aug 2023 11:00:18 -0000</pubDate>

<itunes:duration>01:06:21</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c4d879b1-ec66-415d-8fd2-1fb53386b66d/UM156-Garett_Tomasek-Coverart.jpg" />
<description><![CDATA[<p>Our guest this episode is Garett Tomasek. Garett describes himself as an “advocate for the disability community, specifically working directly with individuals with intellectual and developmental disabilities”. In our time together we discussed his involvement and commitment to an international program called Best Buddies. This program promotes especially inclusion for the community of persons with intellectual and developmental disabilities. Even so, what Garett and the Best Buddies family does, of course, directly effects so many outside the community served by Best Buddies.
 
Garett will spend much of our time together discussing his experiences with raising awareness of disabilities through Best Buddies. Today he chairs the Young Leaders Council for Best Buddies. Clearly as you will see Garett is a leader young or not. He is definitely a fierce and unstoppable advocate and I hope you will enjoy and appreciate what he has to say.
 
There is more to Garett than his involvement in Best Buddies. I will let him tell you all about his lifestyle and how he lives his absolutely positive life.
 
 
<strong>About the Guest:</strong>
 
Garett Tomasek advocates for the disability community, specifically working directly with individuals with intellectual and developmental disabilities (IDD). He studied Economics at Texas A&amp;M University and works for an insurance company as a Business Analyst. Born and raised in Texas, he lived a traditional life, with one sibling and two loving parents. Living in the South, he had to learn about self-acceptance quickly as he struggled to accept being gay. The social isolation of not knowing who to trust he felt ostracized at times. Feeling different at times allowed him to connect to his peers who have an IDD, as they often shared the idea of just wanting to be accepted. 
As a Board of Directors and Chair of the Young Leaders Council (YLC) at Best Buddies International, accessibility has become his driving passion. Best Buddies International “is the world’s largest organization dedicated to ending the social, physical and economic isolation of the 200 million people with intellectual and developmental disabilities (IDD).” The YLC is an international council of participants working collaboratively on special interest initiatives to further the organization's impact.
He is a champion for online and event accessibility, educating organizations on the missed economic opportunities when they choose not to have inclusive universal accessible practices.
 
<strong>Ways to connect with Milam:</strong>
 
LinkedIn: Garett Tomasek, link to LinkedIn profile: <a href="https://www.linkedin.com/in/gtomasek/" rel="nofollow">https://www.linkedin.com/in/gtomasek/</a> 
Instagram: _garett_tomasek, link to Instagram profile: <a href="https://www.instagram.com/_garett_tomasek/" rel="nofollow">https://www.instagram.com/_garett_tomasek/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, once again, and welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I love that anyway, today we get to talk with Garrett Tomasek, who deals a lot with intellectual and developmental disabilities. He's got a degree from Texas a&amp;m University. And I'm not going to give you all the details because it's kind of more fun to hear it from him. So Garrett, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Garrett Tomasek ** 01:48
Well, thank you so much for having me. And it's a pleasure to be here.
 
</strong>Michael Hingson ** 01:52
Well, why don't we start by you telling us maybe just a little bit about you kind of as a younger Garrett going through school, or any of that kind of stuff that you think is relevant and how you got kind of a little bit, at least where you are today.
 
<strong>Garrett Tomasek ** 02:07
Yeah. So I like had mentioned I am a recent graduate of Texas a&amp;m university, I got a BS in economics. I was born and raised in North Houston, Texas, and I have two amazing parents and wonderful sister about four years younger than me. But growing up, I kind of found best buddies in high school. But sophomore year, and a friend had mentioned it to me, and I should kind of come to an event and it was an unbelievable, surreal experience. But growing up, I struggle a lot with my self identity and acceptance of being gay. And that's I think, where I kind of gravitated towards Best Buddies and a sense of wanting this sense of self acceptance. And I really struggled a lot with that. So having society I guess, wanting to accept me, I think gravitated me to best buddies and a sense of relating to other individuals with an ID of just wanting to be accepted. And finding Best Buddies is a fantastic organization just dedicated to inclusion and opportunity. And it's just been a fantastic experience since and I'm currently now a chair of the Young Leaders Council, which is a council of 24 different people across the country and two people from Canada as well. And I'm a board of director for the organization as well.
 
</strong>Michael Hingson ** 03:47
Tell me a little bit more about Best Buddies what it is, and we'd love to know more about how you got how you gravitated to it. But I'd love to learn more about the whole nature of Best Buddies, if you would, please.
 
<strong>Garrett Tomasek ** 03:58
Oh, yeah, it is a really, really cool organization. We are the world's largest organization dedicated to ending that social, physical and economic isolation individuals with an intellectual and developmental disability face or an IDD. We're all across the United States. We're in 43 different countries and we have our four main pillars, friendship, leadership, integrated employment and inclusive living. We started off in our friendship program. That's how we got founded back in 1989. And ever since we've grown to this global mission and just spreading inclusion all over the world and all over the country and it is a fantastic experience. And the three different four different pillars. It's the friendship pillar. So that's basically one to one friendships between a person with and without an IDD. And that can be from college. Each to elementary and we even have citizens and a buddy. So we try to make inclusion on all platforms in all arenas. And we have a leadership development, which is basically our ambassador program, training individuals with an add on how to self advocate, which is very important and honestly a really hard skill to learn of public speaking. And we have integrated employment in forming employers the importance of hiring people with a disability, and honestly the cost savings that they can achieve when hiring a person with an IDD. And our newest program, which is kind of my favorite now, which is inclusive living and it's kind of really conceptualizes all aspects of life. And it allows an individual with an IDD to live independently. So they can have an inclusive life of friends and have a job and now live independently. I'm all aspects that are very important and really, really cool and very impactful.
 
</strong>Michael Hingson ** 06:08
So how does it work? What kinds of things do you do to not only promote a lot more inclusion, and equality? But But how does? How do the programs work? Or what kinds of things do you specifically do?
 
<strong>Garrett Tomasek ** 06:22
So our friendship pillar is mainly in schools. So an example can be like a chapter. So my school that I just graduated from, from Texas a&amp;m, we had a chapter and the way the chapters usually are set up is, at the beginning of the year, the chapter will pair individuals with an add in individuals without an add into a friendship. And they hang out several times a month, the chapter hosts different events. For everyone that is a member to hang out and have fun, they'll do like different dances and stuff. But mainly as a promotion aspect. It's just social media, word of mouth, and everyone just kind of talking about the impact that they have on themselves. Best Buddies has really helped me self discover myself, and really pushed me to be a better person and a better leader. And it's just a fantastic opportunity.
 
</strong>Michael Hingson ** 07:28
What kinds of things do you do in terms of helping, like with employment and so on? I'd love to hear some stories about that.
 
<strong>Garrett Tomasek ** 07:38
Oh, yeah, it's very impactful. So for example, there, I used to work at a grocery store in Texas called HEB. Wonderful grocery store, absolutely love it. And the way the program works with Best Buddies is that we partnered with organizations or companies like HNB. And we kind of go in and we tell them like, Hey, this is our program. These are the opportunities that are there for you. So I'm a person with when you hire a person with an IDD there, have significantly less turnover rate than a person without a disability without an IDD. And we show them other amazing things that the individuals in our program have and the skills that they're able to bring to the job and the individuals in our programs are paired up with a job coach, and the job coach goes to the job site, make sure that they have everything that they need advocates for any resources or support that they may need to be successful in their jobs. But Best Buddies is basically in that aspect, a support system to the person with an IDD so that they can be successful in that job. And over time, they kind of wean off and they kind of add in that support as needed. So that they can be successful and in their hopes and dreams. And we sit down with them and we set out Okay, so here are your goals are what are your goals, and then they go through and they make a path so that they can achieve those goals and set in achievable steps so that they can aspire to whatever they want to do in life.
 
</strong>Michael Hingson ** 09:27
What kind of reactions have you had from employers, not only at the beginning, when you're approaching them and saying, Hey, let's talk about this. But then later when they actually start having employees with intellectual and developmental disabilities, what what changes because I'm assuming things sort of change in their attitudes. Oh,
 
<strong>Garrett Tomasek ** 09:50
significantly. I think it's almost like a company wide cultural shifts, honestly, because, at first I think it's just a stereotype that individual with a disability are not effective, or they can't do the job as successfully as a person without a disability, and showing them that this person can be successful, but not just successful can honestly do the job better than their peers at times and showing that there is a path forward. And it kind of spreads throughout the company. And a lot of times, individuals from those companies will come and volunteer with the organization and other events as well. But it really changes perspective on not just the individuals working directly with our participants at that company, but it spreads throughout the company, and it really makes a cultural change. And it really pushes the importance of diversity and inclusion at the at the workforce.
 
</strong>Michael Hingson ** 10:57
Do you find that people with disabilities, once they get a job and start to work somewhere, tend to stay longer, and don't just go search for the next job?
 
<strong>Garrett Tomasek ** 11:10
Oh, for sure. I have had conversations with many of my friends who have an IDD and may start in a job and they talk about how they don't like it and I tell them that you can leave that is that is an option for you, you don't have to stick there that you can go search for another job that you can go do something else. But a lot of the times they feel so grateful and they enjoy the employer, they may not always enjoy the the hard work and the the mundane tasks at times, but who doesn't. And but they feel very loyal to that employer because that the employer gave them that opportunity, an opportunity that many people don't do and or many employers don't jump out to do that. And so they feel very grateful. And so they don't usually jump around. So they that's why that that really low turnover rate. But it's also very difficult for a person with a disability to get another job, specifically person with an IBD.
 
</strong>Michael Hingson ** 12:14
Well, not just especially it goes across all all lines of disabilities, it certainly has been true for persons with physical disabilities, we do recognize that if a company decides to be willing to hire us, and makes appropriate accommodations, which don't necessarily have to be at all expensive or complicated. But the companies that decide to really include us, we'll discover and do discover that not only can we do the job, but we will stay and oftentimes we can do it better. And that opens up the doors. And so I really liked the way you put that because it has been something that a number of studies have been conducted around. And it's always been the case that people with disabilities who get jobs, recognize how hard it was to get the job in the first place. So we love it. And we're going to be very loyal to the companies who are willing to hire us and bring us on board.
 
<strong>Garrett Tomasek ** 13:16
Oh, for sure. And it's it's really heartwarming, warming to hear and talk to my friends, when they get a job and the level of impact and just the overwhelming of emotions and feelings that they have when they are able to secure that employment so that they can be independent, and they can live the life that they are have just dreamed of. And not the dream that they've not just the life that they dreamed up but a life that they've been told that they can't achieve. And they are proving everyone wrong. And it is it is a really cool thing to hear when my friends are experiencing that.
 
</strong>Michael Hingson ** 14:06
This may not be a really magical question, but it still is worth asking. Do you find that the employers who catch on to this really become some of the strongest advocates on behalf of these employees and others?
 
<strong>Garrett Tomasek ** 14:20
Oh, for sure. Oh, for sure. And it spreads because they talk to their friends, they talk to their clients and they talk to people in their inner circles and it spreads it starts off with one employer and it starts and it spreads from there. i Yes.
 
</strong>Michael Hingson ** 14:38
Yeah. I mean, it's in that's the way it really ought to be that they catch on and then it gets to be a snowball rolling downhill and getting a lot more snow in other words that you get more people who become involved and it's a it's an increasing sort of thing, which is great. What kinds of jobs do you generally find that people are getting or does it go across As the board,
 
<strong>Garrett Tomasek ** 15:01
it honestly kind of really goes across the board. That's what he does a really great job and sitting down one on one with our participants in our jobs program to highlight their excitement, their goals and what they want to do. And we've really tried to align them to that career so that they can be successful and that they enjoy the job that they're doing. So it really kind of goes across the board and that aspect. So for example, I know, a couple of people in the chapter that I was in at a&amp;m That worked at the grocery store, they were a bagger. I have a another friend that was at the information desk on campus, another friend that worked at the George HW Bush Museum and Library. So there's a lot of different opportunities that are available. And it's not just kind of like one job kind of thing.
 
</strong>Michael Hingson ** 16:07
Do you see that some of the people who go to work at a particular place like the George HW Bush Library, or the Information Center, and so on, that there is advancement, do they get promoted?
 
<strong>Garrett Tomasek ** 16:21
You know, that is an area that I think still has a barrier. And I think that is that next step and next arena for organizations, like Best Buddies, or advocates to continue to advocate and to show, hey, this person has been very successful, not just successful, but they are doing their job even more efficiently than the person that they just replaced, that they deserve to be promoted, and they should not be overlooked. It's not always the case that they're overlooked. But I do think that there is some seeing multiple instances in that way. Yeah.
 
</strong>Michael Hingson ** 16:59
Yeah. And that's, of course, the next major step. And it makes perfect sense. I've seen that happen a lot that Oh, you do really well on this job. And yeah, there are other jobs, and there's a promotion, but we really like you being where you are. And that's, that's an attitude that we really need to be able to break down as well. And, of course, the the reality is that a person has to be able to prove that they can take an advancement. But more often than not, I think people would be surprised if they just if they really gave people the chance that they could go up and do higher level kinds of jobs. It doesn't have to be just one job fits all.
 
<strong>Garrett Tomasek ** 17:44
I completely agree.
 
</strong>Michael Hingson ** 17:47
Well, tell us more about you. Well, before we do that, well, let's do that. Tell us more about you. So you got involved in Best Buddies in high school, you said right. How did you actually first discover them?
 
<strong>Garrett Tomasek ** 18:00
So I had a friend back in, I think it was my sophomore year of high school. And she had mentioned, hey, you should come check out best buddies. She didn't do a great job on selling it, honestly, she just kind of said, Come on. It's basically just a group of friends hanging out. And I was like, Well, I really involved in all these other organizations. And I don't know if I really have time right now. And so I kind of pushed it off the can down the road. And eventually, I went to my first event and it was a Valentine's Day dance. And it was like I stepped into a portal into another world, and you stepped into the room. And you just felt this overwhelming feeling of joy, as it was a party celebrating acceptance, inclusion. And it's still something today that I struggle with, to put into words how impactful that that moment was on me. And after that event, I was hooked. And I joined the club and became heavily involved and just ran up the leadership pole as high as I can and got involved as much as I could and just trying to spread that mission and showing the possibilities that are within Best Buddies. And it was still, like I said, such an impactful event that really just changed my life.
 
</strong>Michael Hingson ** 19:36
So it's all volunteer program for you. Yes, yeah. So you and you said you're part of the Young Leaders Council now.
 
<strong>Garrett Tomasek ** 19:48
Yes. So after I got involved after that one event, I ended up being the the vice president of the chapter by that next year. At the beginning that night. next year and the year after that I became chapter president. That was during my senior year of high school, I started, Amr founded about nine different chapters in my area, a couple of different elementary, middle school and high school chapters, and won a couple of awards for my chapter, I want a couple of when won an award for chapter president and I was encouraged by the staff in Texas to apply for the Young Leaders Council. And that's where I currently preside over and the Young Leaders Council is basically a council of different participants in the organization. And our job is basically to advocate the participant perspective to the staff, who run best buddies on a daily basis and show them hey, this is what's rockin and rolling. And this is some areas that we could look further into. And we work a lot on special interests, so building different resources, doing little mini studies, and really kind of further developing the skills of the individuals on the council so that they can be more effective leaders in their communities. And when they go on past Best Buddies, or past the council, that they can make a stronger impact, whether that's at their job or other organizations as well.
 
</strong>Michael Hingson ** 21:30
What are some of the major disabilities that you encounter and Best Buddies?
 
<strong>Garrett Tomasek ** 21:34
Um, it's a wide range, zero palsy, Down syndrome. It's, it's a good wide range
 
</strong>Michael Hingson ** 21:44
of autism. Oh, yeah. So do you ever find or get involved with or advocate for any of the people with disabilities getting service animals to assist them? Do you ever have any involvement in that, um,
 
<strong>Garrett Tomasek ** 22:00
I don't have any involvement in that I don't actually know too many people that have a service animal that's in Best Buddies, I think I've met maybe one or two, and they had a vision or hearing disability. But those were the only two people that I knew. And that was mainly I believe, I met them at our annual leadership conference. And that's a really cool experience that one is, once a year, it's at Indiana University. It's basically representative from just about every chapter across the globe coming together for a long weekend. And those are the only two people that I've kind of met, I asked
 
</strong>Michael Hingson ** 22:40
the question only because I've been to places like Canine Companions for Independence, which is a school started up in Santa Rosa, California, but they have several campuses now. And among other things, they have trained service dogs to deal with people with autism and other kinds of disabilities. So it was just more of a curiosity as to whether you had encountered a lot of that. And of course, the reality is that most people, no matter what the so called disability is, don't use a service animal, even with with guide dogs. Um, I think it's probably well, it's less than 10%. I think there are about 10,000 guide dog users in the United States. And there are a whole lot more blind people than that, but it was a question I was just kind of curious about. But it is a, it is an issue that, that sometimes people find animals can really help them a lot, which, which is a good thing. But again, it takes a fair amount to want to have that responsibility. And oftentimes, the person with a disability can't necessarily handle the service animal on their own. So oftentimes, I think, with a number of the intellectual disabilities or developmental disabilities that that people have, when they train with an animal, somebody else who is going to be the person who will be with them, will also be involved in learning to use the dog and may actually do some of the actual dog handling with him for the person. So it's, it's, it's a process all the way around. That is really cool.
 
<strong>Garrett Tomasek ** 24:19
Yeah, um, I know, at least at the my university, we had a pretty big program where students would train guide dogs, and that was really cool. We soon raised the puppies. Yeah. But they were they were already pretty fully grown, or at least they look fully grown. And they were mainly training them on campus who go on and off buses and it was always really cool. Seeing them go around campus and stuff, but, um, but I know that was a really big program at my university.
 
</strong>Michael Hingson ** 24:54
Yeah, I call them puppies because the until they actually go back to the school do the training. They're considered in the hands of puppy raisers. And oh, technically, you could have a 15 month old puppy. Well, I have a seven year old guy dog who thinks he's a puppy. But it is. But yeah, I've seen some colleges do that several years ago, I had the opportunity to go speak at Hartwick College in New York. And they have a, what they call it a puppy club on campus, from one of the guide dog schools, and they had several dogs on campus. And the school really accepted them, then the the job of the students who were involved was to raise the dogs to teach them basic skills. But what it also meant was when it came time for finals, anyone who needed a dog fix to calm down and be a little bit more ready for finals could have a dog visit their room and spend some time with them. So the dogs earn their own keep. Now, nothing like having a dog to help out when you're getting ready for final I guess, I had my own dog. So I was spoiled in that regard. Well, you we found you or I found you through Sheldon Lewis. And I guess that's is it best buddies that uses AccessiBe
 
26:12
we are in the process of furthering our partner with you guys. And one of the steps was to really kind of further our conversations and learn more about the impact with accessiBE. In fact, I actually had an internship with the insurance company over the summer, and actually pitch so at the in the summer, we had a pitch a product. And I wanted to do something with accessibility. And our team focused a lot with the digital aspects of our company. And so I discovered you guys, and I was like, look at this amazing company. And so I pitched to them, and they absolutely loved it. I don't know where that how that process ended up going. But as for specifically with Best Buddies, we are in the process of further strengthening our relationship with accessiBe.
 
<strong>Michael Hingson ** 27:06
Well, that's, that's cool. So what do you do now so that you have an income to be able to support your best buddies habit?
 
</strong>Garrett Tomasek ** 27:13
There you go. So currently, I will. So the this past semester, I actually had three jobs. I was at the information desk on campus, it was like a student center. And I helped train different student workers was a job coach for a program for specifically for individuals with an IUD so they can get a higher education and a job at the end of four years. And I was also an undergrad teaching assistant. But post graduation, I'll be working for that same insurance company that I internship over the summer. But as a business analyst, I believe my specific title is going to be associate product specialists. So I kind of like the title product specialists is kind of kind of cool.
 
<strong>Michael Hingson ** 28:01
Uh huh. So you work for an insurance company now? Yes. And what do you do? Um,
 
</strong>Garrett Tomasek ** 28:10
so we basically, um, I guess the best way to explain it is like we're a project management team. So we kind of work with engineers to make our websites legal to make sure our websites are up to code up to standards, and we work with advisors to make sure the resources or the documents on there are accessible to them, how we can improve that for them. And are they honestly being used? We look at the data analytics as well into that,
 
<strong>Michael Hingson ** 28:46
not to try to cause any grief or anything but how does the insurance industry deal with or view persons with developmental or intellectual disabilities years ago, we had major problems with insurance companies when it came to insuring say blind people or other persons with physical disabilities. And it turns out that the insurance companies were erroneously assuming that we were a higher risk. And I suspect that probably intellectual and developmental disabilities fall under the the legislation that has passed but just curious, is that ever been an issue in the insurance world to your knowledge?
 
</strong>Garrett Tomasek ** 29:25
I'm not to my knowledge. I can't speak on that. There is a lot of work to be done, just like in any area, but the specifically what I did over the summer, when I was working on my specific project, I worked a lot with advisors and I worked with a couple of specific advisors that have a vision disability, and how they told me the multiple loops and things means that they had to do just so that they can effectively read a document that they needed to do, so that they can be successful. And it was, when I had, I had multiple meetings with with them. And after I spoke with them, they were really high performers for the company. And they were still having to jump through all these hoops. So if we were able to make the process of, Hey, these are documents easier to them, for them to read and to understand, then they can spend more time on growing their business and growing the overall company. So that was a a unique and really cool experience for myself to learn more about the their life and the struggles that they go through, and so that I could be an advocate at corporate for them and advocate for better and more accessible tools and things for them.
 
<strong>Michael Hingson ** 31:04
I think the big challenge that we all tend to face is that companies in general haven't recognized that it's reasonable to say that part of the cost of doing business is providing full inclusion. You're right, there are documents that oftentimes are not prepared in a way that make them accessible. Oftentimes, there are meetings and documents aren't provided in advance so that people can research them. And the reality is, if companies would never do handouts at meetings, but provide them even a few hours in advance, it would be much better because if you hand out a document at a meeting, people have to read the document in order to talk about it, rather than giving people the documents and then saying your we'll talk about this at the meeting and then really being able to deal with it. So there's an advantage of doing that. But it goes even deeper, you know, people have coffee machines and other things at job sites that aren't accessible, because they're touchscreens, and things like that. And so the result is that some of us don't have access to it. Yet, we provide lights so that all of you sighted people can get around in the dark or we provide other kinds of things. We provide computer monitors, but people have had problems even getting access to screen reading software. The reality is that inclusion should be part of the cost of doing business. And it's so hard to get people to break down that barrier in their own mind. Oh for short,
 
</strong>Garrett Tomasek ** 32:44
and that's basically the curb cut effect. That's the idea that literally the cut in the curb for that ramp when you are out in public and different shopping centers and you have the concrete ramp up to the store. Not just individuals with a physical disability utilize that the a mom pushing their child in a stroller or dad pushing their child in a stroller or the the mailman with all these packages rolling up on that ramp that it makes society more efficient that these things that are, quote unquote accommodating for individuals with a disability really make everyone's life easier. And it's a beneficial to everyone, just like how you were saying.
 
<strong>Michael Hingson ** 33:35
Yeah, and one of the ones that amazes me the most. And I'm actually about to start on an adventure. So my attitude may upgrade. But one of the things that amazes me is that we have Android phones and iPhones very smart phones that to one degree or another and mostly talk. But I don't see Apple for example, really promoting voiceover, the whole screen reader process as a powerful tool for drivers in vehicles to make a lot more of what a driver normally would look at a screen to see rather than using a phone that talks and letting things come through verbally so that they can keep their eyes more on the road. Now having said that, my adventure is my wife passed away this past November and we and she was in a wheelchair she's been in chair her whole life and we had a 2017 van that was modified for her and we just sold that vehicle to to someone to actually to the company who originally provided it to us. But for me not being a driver which is okay because I think most people don't do a very good job of driving from my observations are but be that as it may be I need to get a car so that if I need to get around, I don't have to use somebody else's vehicle, they can drive my vehicle and we don't do wear and tear on their car. And I'm looking at getting new cars, a new vehicle, and it will be a whole lot less expensive than the wheelchair van was. And I'll be interested to see if in like 2023 vehicles, voices have been and voice technology has been integrated more into the driver experience. And I don't know the answer to that. But I was looking at a couple of vehicles this morning. And they say they've got voice recognition and other things. But I'd be curious to see if the voice output process has become a little bit more sophisticated. But my impression is, at least I don't hear anybody talking about it, that not a lot has been done. To eliminate a drivers need to look at screens rather than using voice.
 
</strong>Garrett Tomasek ** 35:53
That is a really interesting observation. But first, I'm so sorry to hear about your loss, I can't imagine.
 
<strong>Michael Hingson ** 36:02
But she's still around. And if I don't behave, she's gonna beat me up. So I'm.
 
</strong>Garrett Tomasek ** 36:08
But that is a really cool observation. I haven't ever really thought about that. But I've really thought about the self automated self driving vehicles and how that's really going to transform the landscape, they have a long way to go to make sure that the safety aspects are all there. But that's really going to really transform so many lives. And it's really going to level out a lot of the playing field when it comes to opportunities.
 
<strong>Michael Hingson ** 36:37
Well, in so many ways, right? Because if you truly have good operating safe, autonomous vehicles, the accident rates going to go way down. And yes, it's going to help for people like me, if I want to just go out and get in the car and go somewhere, assuming again, the interfaces and the technology is there that allows me to do it, to be able to say, I want to go to the Costco and Victorville or be able to do that in some way. And that the technology is there to really let be input that. And that's of course, part of the whole issue. If you get a Tesla vehicle, everything is touchscreen. And of course, they would say, well, we can do that, because there's so much of the vehicle keeping in its own lane and monitoring itself that it that you can have the time to do that. And my response is balderdash. Because the reality is, you're still looking at the screen, rather than keeping your eye on the road part of the time. And as a passenger, I can't ever operate even a radio in a Tesla, because it's all touchscreen. And it shouldn't be that way because that clearly isn't very inclusive. No, it's
 
</strong>Garrett Tomasek ** 37:45
not. No, it's not. But I'm, I'm optimistic. I'm very hopeful that as the technology advances for those automated vehicles that the car industries or Apple or phone industries really see that there's a lot of opportunity for them that they are missing out on to make that technology more inclusive and available to all individuals no matter their ability. And I'm, I'm optimistic I think that if Apple or Android or Tesla or Ford, whoever it may be doesn't make that I'm sure some engineer or entrepreneur will come along and see that opportunity and make that.
 
<strong>Michael Hingson ** 38:38
Well, the issue is that the technology is available to do all of that today. The problem is, the problem is selling both the manufacturers and to some degree the public on it. But I think that if people really start to look at it, they're going to recognize how much greater a good experience a good driver experience it will create. And a much safer driver experience. I'm all in favor of autonomous vehicles, I really liked what Tesla's doing in a lot of different ways. And I think that overall, they they do start to make driving safer, but they're still missing out on a lot of stuff. And it isn't just the driver experience that we have to take into account. It's the passenger experience as well. But I agree with you, and I'm very hopeful that over time, we will find that people will, in reality, do the things that will truly make a driving experience and a passenger experience not only more enjoyable but safer. And the way to do that is to make sure that everybody has access. So it's a it's a process and it is a mindset shift all the way around. And that's really what it comes down to. So it's something that we'll have to hopefully see happen and I have faith that people overall have common sense. So you know, I think We'll, we'll see how that goes. I think that's the best thing. So, as an advocate, what's, what are some of the challenges? Or what's the biggest challenge that you face? And dealing with being an advocate? And how do you deal with it?
 
</strong>Garrett Tomasek ** 40:17
I'm educating others, and showing them the importance of inclusivity of accessibility. And it's very easy to discuss these conversations with groups of individuals who are exposed or have direct relationships with individuals with a disability, it comes very difficult to individuals who don't have those relationships or and it's often very difficult to get through to educate them on that importance, and why it's important, and a lot of people are very knee driven. And it's kind of like, well, I don't need that. So why do I need to focus on it, and it's, you got to find and change your argument, depending on who you're discussing with and what their individualize, I guess, priorities or view on life. So I guess the biggest difficulty is changing your argument, so that you're able to get the advocacy or the goal accomplished, it may not be the perfect packaged message that you would have liked it to be packaged up as, but the goal is to get the move that needle to further improve access, improve accessibility, because if there's not access inclusion can't exist. And that's, that's the goal is to have universal access as much as we can. So that's really the difficulty is knowing your audience and really knowing how to best package that message.
 
<strong>Michael Hingson ** 42:14
What is a typical roadblock that you find and face when you're talking with someone about say hiring a person with an intellectual or developmental disability? What's What's the barrier that comes up,
 
</strong>Garrett Tomasek ** 42:27
um, I think just predispose ideas, that person with a disability can't be successful in that role. And it's not just the individuals who aren't exposed or have relationships with other people with a disability or person with an IDD. But even parents, at times, have very similar parents with a child with an IDD have very similar ideas and thoughts because they were told one thing, they were told that their child can't do certain things. But organizations such as excessive FBI or Best Buddies is changing that narrative and changing the landscape and literally pulling opportunities out of thin air. And it's, it's, um, yeah, it's just it's
 
<strong>Michael Hingson ** 43:23
how do you break down the barrier? What do you say that causes an aha moment and gets the person to realize, maybe I had it wrong.
 
</strong>Garrett Tomasek ** 43:31
I think just having that genuine conversation, making sure you're not accusing anyone and making sure you are being as direct but open as possible and letting them know that they can ask any questions that they that they would like to ask that and letting them know that you may not message your question, the most appropriate way. But this is a safe space, and I'm here to help educate you on how to best talk about different identities or different groups. What is the most appropriate way of talking about a person with a disability or a person with an IDD and how to best package that I think a lot of people aren't aware of that. And so they are nervous in that area. And so they just kind of avoid it at times at all costs, so that they don't have to approach those things. But I think in forming individuals with who are able bodied, that the conversation that I'm having with them is a safe space that I'm here to educate them and I'm here to support them so that they can be more inclusive and have more accessible practices, and that they can be an advocate for others that them also understand Anything that this is not inclusion and accessibility is not a one man's fight. This is a collective group that we need everyone and as many people as possible because we have to work together to make that change to change the world to change our countries to change our communities. And we need numbers, and we have to, we need everyone on board or as many people as we can on board.
 
<strong>Michael Hingson ** 45:26
Have you faced discrimination in your own life for any reasons?
 
</strong>Garrett Tomasek ** 45:30
Um, I don't think I have personally but I have seen others who have, and it's very difficult to, to witness that. And it's hard as a friend to, to be there for that person. Because I don't know what that's like, I don't know how they're feeling. But I am here, I'm here to support them. And I'm here to help them in, get them through that situation. And it's, unfortunately, there aren't a lot of resources or support in our societies to defend against that, or the ones that are that are there, it's very difficult to do that. Or to penalize the people who are discriminating. But I personally, I don't believe I have, but I do know, I do have friends who have?
 
<strong>Michael Hingson ** 46:26
Well, I asked the question in, in part, because you said earlier that you were gay, and I didn't know whether you had ever faced any discrimination or whether that's ever come up for you? And I'm glad it hasn't. It shouldn't. But people are people, right. And so we always have challenges.
 
</strong>Garrett Tomasek ** 46:44
Oh, yeah. And that is part of who I am. And that is something that I have struggled with. But I have the opportunity and the ability to camouflage and society, I can dress a certain way. And I can act a certain way. And it makes it more difficult for people to I guess I label me and I guess discriminate against me. But that also is not truly authentic to who I am. And so I have that struggle on a daily basis. And that's something that I, I have to Yeah, I have to face daily at times. Yeah,
 
<strong>Michael Hingson ** 47:31
it's too bad that you even have to think about it, right? Because you are who you are. And there shouldn't be a problem with that. And unfortunately, all too often, all too many people do think it's a problem. And it's it's so unfortunate that we tend to be so judgmental at times.
 
</strong>Garrett Tomasek ** 47:51
Oh, for sure. And it was a growing up in the south and south of us that we have a very strong relation to religion, and I'm a big promoter of religion, I think it really helps people make meaning of things that don't really make sense. So I really, I think, I promote religion. I've really liked it. But I think it at times has hindered people from being who they truly are. And it's prevented me like you had said that I have to kind of second guess, the environments. I go into how I'm dressing how I act, how I talk. And it's it's frustrating at times, but I'm, I'm so fortunate to be in this situation I am because I do have that option. I do have that way that I guess that backdoor exit at times and not everyone has that, unfortunately. So.
 
<strong>Michael Hingson ** 49:05
Yeah. Well, I too, have a very deep belief in God and so on. And I believe in Christianity, but I also know that it's amazing how many people decide to be judgmental, which goes absolutely against the teachings of Jesus and it it doesn't matter what the Bible says about being gay or whatever word you want to use or not. The issue is it's still a relationship between you and God and it's not up to us to judge that and that's where the problem comes in.
 
</strong>Garrett Tomasek ** 49:42
Oh, for sure. And that's, um, I grew up a Lutheran all my life I went through confirmation and it because of certain groups and certain people at times and certain judge judgmental people. but it's really affected my faith, it's it's affected my belief and religion and and it's affected my relationship with the church or with God. And I'm and it's just because of a couple of collective people unfortunately.
 
<strong>Michael Hingson ** 50:17
Well, the reality, of course is to really look at it, there are two different things, there's a relationship with the church, and then it's a relationship with God. And the church is really composed of people. They can say what they want, but there are so many times that the relationship with God becomes affected by the judgmental pneus of people, which is, which is too bad? Yeah. Well, if you were to give some advice to somebody starting out in the whole world of nonprofits, and so what kind of advice would you give to somebody starting out? And what would you suggest that they do? How would you help them move along in the process?
 
</strong>Garrett Tomasek ** 51:00
You know, I always hear this, and it's maybe a cliche at this point, but write your y down and hold on to it revisit to it as much as you can. advocacy work is not easy. It's not designed to be easy. That's why you're here. There's a reason why you're here. There's a reason why you're advocating for a specific reason or specific mission. But your y will be your anchor at times. And it's oftentimes your last barrier, keeping you in the fight, you will get exhausted. Like I said, it's not easy, but we need you the mission that you were fighting for, or that you were advocating for, needs you. And without you. We can't make a difference. It's a collective change. It can no one individual can can make that that change. So it's a collective group and knowing your why and staying true to your why helps fuel your abilities of making that change and advocating for others and creating more inclusive, accessible environments.
 
<strong>Michael Hingson ** 52:18
I have been in the position of being a strong advocate for the rights of persons with disabilities for many years, I joined the National Federation of the Blind in 1972. And my story, in a sense is really similar to yours. When I was first approached, I had absolutely no interest in doing it. And finally, they kept calling and calling and I went to a meeting. And it took several meetings before I decided, well, maybe there's something to be said for this. And I became involved with I've been doing it ever since. But you know, there are a lot of people who say, Well, I'm not really a fighter I support but I'm not really a fighter. What do you say to people like that?
 
</strong>Garrett Tomasek ** 52:59
Well, I think I'm I agree, I don't I think fighting at times can come off very aggressive. Yeah.
 
<strong>Michael Hingson ** 53:06
And I don't mean fighting in this. Yeah.
 
</strong>Garrett Tomasek ** 53:09
Yeah, I, I know what you mean. But I also know what and other people's context. And I think it's can come off as like, it's too much work, or it's too hard. But and people are busy, people are exhausted, they are going to work, they come home, and they repeat day in and day out. And at times, you feel like you don't have time to go volunteer for a nonprofit, or you don't have time to go advocate for others. But doing something small makes a huge difference. So whether that's you devoting five minutes, to sending an email to your friends and family about an organization that you have found really passionate about, you're making a difference because you're spreading that mission, you're spreading that that organization's word, and you're making that difference, it's theirs doesn't have to be you devoting hundreds of 1000s of hours for helping set up an event to fundraise a bunch of money. You don't have to always donate a bunch of money. It's whatever you can do is perfect. And there's it's your you're part of moving that needle, you're part of making that change. And whatever you can of that organization, whoever you devote that time and that effort to is and should be internally grateful for your, your support.
 
<strong>Michael Hingson ** 54:48
We're all role models or can be and the reality is if you can live your life in a very positive way and don't let people beat you down whether you're doing all sorts of volunteer hours or not. The fact that you live your life, and we all can live our lives to a large degree on our own terms. And yes, sometimes things come along. But if we persevere and go through it, by definition, we're helping move the needle, as you would say. What do organizations lose? Do you think when they don't have accessibility or accessible priorities in their existence?
 
</strong>Garrett Tomasek ** 55:30
They're losing opportunities. They're, they're taking on extra costs that they don't need to be taking on. They're not running their firm or organization as efficiently as they could. They are essentially discriminating against certain individuals, and they're missing out on opportunities.
 
<strong>Michael Hingson ** 55:50
Yeah, no doubt about it. And they're, they're missing out on a whole segment of the population that they've never perhaps come in contact with, that could truly enrich their lives.
 
</strong>Garrett Tomasek ** 56:05
Oh, yeah. I mean, I believe I saw the number a couple of days ago, it puts the disability community at a purchase purchasing power globally, about $8 trillion. Just from a consumer, if I was a company, and I wanted as many people as possible to purchase my product, that's a big purchasing power, that's a big population that could be purchasing my product or packaging, packaging, my surfaces. Or that's a big population that I should be hiring and be bringing into my workforce, so that I can make sure that I'm having an accessible or inclusive work and product and services.
 
<strong>Michael Hingson ** 56:49
The Center for Disease Control, says that 25%, roughly, of all people in the United States have some sort of disability, if you carry that across to places that don't include accessibility, or make a welcoming environment for persons with disabilities, they're losing out on 25% of their potential business. And the other side of that is or the other part of that is, and this is something that comes from a survey that was done by the Nielsen Company, the people who do all the ratings in 2016, where they said that people who have disabilities are extremely much more brand loyal to organizations that do provide inclusion and do welcome them in. So Oh, yeah, companies, some companies get it.
 
</strong>Garrett Tomasek ** 57:47
Oh, yeah, I mean, um, Pottery Barn, just recently released a, an accessible line of furniture and their furniture isn't cheap. It's really nice furniture. And it's pretty pricey. But that is a role model of that industry of it starts with one company, and it moves on from there, and other companies start noticing that there is opportunity within this community that they are missing out on, and they adapt, and they change because if they don't adapt and change, then they're gonna, they're not gonna be able to run efficiently and they're losing out on opportunities to to be successful.
 
<strong>Michael Hingson ** 58:33
How do you involve inclusion and accessibility and these ideas you're talking about in your daily just personal life,
 
</strong>Garrett Tomasek ** 58:43
advocacy at your work or in the day to day life? I mean, it can be as simple as, for example, at work, my previous job, when I was an undergrad, we had some renovations in our we had like, piano practice rooms that students could check out, and they were being renovated and usually or before they were being renovated. They were accessible to individuals with a physical disability, meaning that they there was a elevator, or a ramp that individuals with a disability could access to gain access to those practice rooms. But during the construction when they were remodeling, and they moved the piano rooms to an area that word was inaccessible. So work, I advocated and I told my employers, I said, Hey, this is no longer accessible. What are we going to do to change this or where what other opportunities can we create so that if a person that comes up to the dust that asked for a practice room, we are able to provide that to them and we're not turning them away just because they have a disability and we ended up creating alternative opportunities. And we made a couple of rooms accessible so that they could practice if they, if a person with a disability came to the desk and wanted to use the practice room.
 
<strong>Michael Hingson ** 1:00:15
There you go. You're, you're putting in practice what you preach.
 
</strong>Garrett Tomasek ** 1:00:19
There you go. Yeah. And it's it's simple stuff like that. It's, it's just saying something. It's, it's advocating, because the the person that came up to the desk and asked for the practice room, use a mobility device, a wheelchair, and they I said, Give me one second, I have to ask my supervisor to unlock the other room. And they were ready just to walk away, because they thought it was going to be too difficult. But I was I informed them that like, no, no, it's okay. It's a super easy process will actually start showing you where the room is right away. And just saying something makes a huge difference.
 
<strong>Michael Hingson ** 1:01:05
Yeah. That makes perfect sense. Yeah. Well, tell me if people want to contact you or learn more about Best Buddies, or remember more about you and just learn more about accessibility in general, how can they do that?
 
1:01:19
Well, you can find me on LinkedIn, or Instagram, most social media, you can search my name, it's G A R E T T  T O M A S E K, , on LinkedIn, and Instagram. But for Best Buddies, we are in all social media platforms. So you just type in Best Buddies. B E S T  B U D D I E <a href="http://S.org" rel="nofollow">S.org</a>. That's our website. Or you just type in our name into any social media platform. And you can follow us we have a bunch of different newsletters that we send out monthly, the national or international headquarters office sends out information all the time on ways to get involved and learn more on the different things that we're making, the impact that we're making on the IDD community. But if you want to get involved in your local community or your local area, go to that same website, best <a href="http://buddies.org" rel="nofollow">buddies.org</a>. You can search for the state or city that you're in, and you can contact your office, you can sign up for their local newsletter, and they will tell you all the different ways for you to get involved. If you want to get involved in a Chapter, a citizen program, however you want to be involved, we would love to have you there. We want you to be a part of the mission of making the universal accessible worlds and make inclusion a reality for everyone.
 
</strong>Michael Hingson ** 1:02:49
And, you know, that's as good as it gets. And you talked earlier about your challenge of as people become involved becoming good speakers, you certainly have demonstrated that you can be a good speaker at this.
 
<strong>Garrett Tomasek ** 1:03:00
Well, thank you so much. Well, I
 
1:03:02
want to thank you for being with us today. And I want to thank you for listening. hope that you've enjoyed this and you've learned a lot. Reach out to Garrett reach out to Best Buddies learn a little bit more about the whole idea of inclusion and accessibility. Of course, you can listen to other episodes of unstoppable mindset and learn that as well. I'd love to hear from you. Please reach out to Michaelhi M i c h e l h i accessibe A C C E S S I  B <a href="http://E.com" rel="nofollow">E.com</a>. Love to hear from you. You can also go to our podcast web page www dot Michael hingson M I C H A E L H I N G S O N .com/podcast. And we'd love to hear your thoughts and we'd love it. If you listen to more of the podcasts. If you haven't, we do want to hear your thoughts. We do want to hear your opinions, we value them very highly. And I would ask that if you would please do so please give us a five star rating wherever you're listening to the podcast. We really appreciate your ratings. And of course, we would like to have those great five star ratings whenever possible. So thank you again for being here with us today on unstoppable mindset. And Garrett especially you thank you very much for being here. And we'll have to do this and talk some more in the future.
 
</strong>Garrett Tomasek ** 1:04:16
I would love it. Thank you so much for having me.
 
**Michael Hingson ** 1:04:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Best Buddy with Garett Tomasek</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/509d279a-de0a-4761-ae1f-0bbab79870da.mp3?source=rss&amp;ext=asset.mp3" length="41801244" type="audio/mpeg" />
<itunes:episode>156</itunes:episode>
</item>
<item><title>Episode 155 – Unstoppable BCK Coach with Milam Miller</title>
<guid isPermaLink="false">https://pinecast.com/guid/b9a03e1f-4439-4ce0-baca-25055c832792</guid>
<pubDate>Tue, 22 Aug 2023 11:00:19 -0000</pubDate>

<itunes:duration>01:14:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b716edf3-fc6f-4c7f-a7ee-dbb99ed54dde/UM155-Milam_Miller-Coverart.jpg" />
<description><![CDATA[<p>BCK? Right. We get to learn all about that during our conversation this time with Milam Miller. Milam began life in Texas, but has moved around quite a bit over his life. He always has had some interests in sports as he will tell us.
 
During his time in New York years ago he dreamed of securing a job with his favorite baseball team, the New York Yankees. He decided that he didn’t really want to see “the behind the scenes” of the Yankees or any other team. He ended up more on the sales and promotions side of sports.
 
His jobs eventually took him to the UK, but eventually, the pandemic happened. For the first two years of the pandemic, he went back to Texas. In 2022 his wife’s job caused the two of them to move to Toronto Ontario where they are today.
 
As he looked for things to do at the start of the pandemic he hit on what became for him a watch phrase, “BCK”, (Be Confident and Kind) As he describes, what was a watch phrase for him has grown not only into a coaching business for him, but an actual movement. I leave it to Milam to tell us about that. I think why I say that there is no doubt that Milam is definitely unstoppable.
 
 
<strong>About the Guest:</strong>
 
“Be Confident &amp; Kind” (or BCK) was a personal mantra that Milam Miller created in July 2020 in the midst of the COVID-19 pandemic. Life was uncertain and he knew one thing to be true–showing up in a confident &amp; kind manner kept his inner light burning bright.
 
What was once a private motivating statement is now a public movement. Milam launched BCK in order to offer his whole self to organizations looking to invest in its people. 
 
BCK believes in a confident and kind approach to work, in which people are put before profits. A coachable workforce - that is already skilled and, hopefully, well trained - will, in fact, yield higher profit margins. Milam is an expert in encouraging leaders and cultivating collaboration amongst teams, especially innately competitive sales teams.
 
When he’s not facilitating in the boardroom or on 1:1 coaching calls, Milam can be found teaching in the yoga studio. One of the greatest gifts in life is to be able to move somebody - whether that be physically, mentally or emotionally - to a place of transformation.
 
 
<strong>Ways to connect with Milam:</strong>
 
Website: <a href="https://www.bckconsulting.org/" rel="nofollow">https://www.bckconsulting.org/</a>
LinkedIn: <a href="http://linkedin.com/in/milam-miller-bck" rel="nofollow">linkedin.com/in/milam-miller-bck</a>
Instagram: @milamrmiller
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
 <strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, howdy, everyone. I am Michael Hingson, sometimes known as Mike Hingson. We were just having a discussion about that our guest and I because if I say Mike Hingson People always want to say Kingson instead of Hingson. A little factoid but it's actually Hingson with an H. So I've learned to say Michael Hingson took a while to figure that out. But here we are. Anyway, I would like to welcome you to unstoppable mindset, where inclusion, diversity in the unexpected meet. We've got a lot of things about a lot of that today. I really appreciate you listening in and hope that you like what we have to go through today. I'd like you to meet our guest Milam Miller, who lives in Toronto, be confident and kind. And he's going to tell us about that as we go through the hour or so that we spend. But for now, Milan, I want to welcome you and thank you for joining us.
 
<strong>Milam Miller ** 02:13
Yeah, thank you, Michael for having me. I'm very happy to chat with you this evening. My time here in Toronto. I have learned how to say that Toronto, they kind of the words mumbled together. I'm getting better at it. I'm practicing.
 
</strong>Michael Hingson ** 02:27
It's not like in Maryland is Baltimore.
 
<strong>Milam Miller ** 02:29
That's right. That's right. Yeah, Baltimore. So yeah, it's a pleasure to be with you. I love your story and what this podcast is all about and anxious to dig into to BCK and what that means to me. And hopefully anyone listening today that might be intrigued by our mission.
 
</strong>Michael Hingson ** 02:48
Of course everybody always wanting to be different and all that. We know it's not pronounced Worchester in Massachusetts, it's Wista.
 
<strong>Milam Miller ** 02:56
There you go. I don't know that one. I haven't been there yet. But maybe someday I'll get oh, you should
 
</strong>Michael Hingson ** 03:00
go. It's less. It's actually Wister. But of course, when you live in Massachusetts, it's Wista.
 
<strong>Milam Miller ** 03:05
Wisdom is the same as is, as in Texas, we say wish to share sauce is like the Western sauce is the same thing or no.
 
</strong>Michael Hingson ** 03:14
Well, same spelling, but yeah. But in Massachusetts, it's when you live there, wisdom,
 
<strong>Milam Miller ** 03:21
wisdom. Okay, let's
 
</strong>Michael Hingson ** 03:21
see, you're gonna make it you might make it as a Massachusetts person yet. Well, thanks again for being here. Why don't we start by you telling us a little bit about you growing up and kind of the early myeloma and all that sort of stuff?
 
<strong>Milam Miller ** 03:35
Sure. Happy to, you know, rewind the clock. So I tell everyone, I am a Texan in Toronto. Originally, from the big great state of Texas, I grew up in a small town. I was actually born in a town that everyone knows called Waco, Texas. Unfortunately, it's made headlines for not always the best of reasons. Although I'd like to think Chip and Joanna Gaines and other people in the Waco communities have really put it on the map for delightful things like making your home more, more enjoyable to be in. So it's Chris, did
 
</strong>Michael Hingson ** 04:12
you ever know Chip and Joanna, you know, I
 
<strong>Milam Miller ** 04:14
can't say I haven't met them. So if this podcast reaches them, hey, Chip. Hey, Joanna. i Let's let's meet old friends. I love what you've done in the community. Yeah, I still have family in Waco. My grandparents had been married for 70 years. They're both in their 90s now and sharpest attack. I'm very grateful to have them in my life. They highschool sweethearts met at Baylor. My father comes from that side of the family. He also went to Baylor met my mom there and then here Here I am. So you would think that I would have gone to Baylor but we decided to move south to Central Texas and I became a Longhorn a proud one at that. So I bleed orange, the School of Matthew McConaughey and many others.
 
</strong>Michael Hingson ** 04:59
So I voc several years ago, or a couple of meetings at the San Francisco Lighthouse, excuse me, the Fort Worth Lighthouse for the Blind. And the CEO is from TCU. So I obligated to talk about Go Frogs, you know,
 
<strong>Milam Miller ** 05:16
there you go. That my mom is from Fort Worth and my in laws, actually, my sister in law and brother in law are both TCU alum. They were at the national championship this year. So I was happy to see them so much as it hurt a little bit that Texas wasn't back there. I was happy to see a Texas school make it that far.
 
</strong>Michael Hingson ** 05:35
Yeah. Well, I was disappointed that USC didn't go all the way. But you know, we try. There you go. There you go. There is next year.
 
<strong>Milam Miller ** 05:42
That's right. There's, you know, that's what gives Dallas Cowboys fans hope. There's always next year.
 
</strong>Michael Hingson ** 05:47
In Massachusetts. I lived there for three years. And I remember, every year when the Red Sox started their season. In the first game, if they lost, everyone started saying wait till next year. Hmm. Tough crowd. Tough crowd. That's right. So anyway, so you became a Longhorn? That's right.
 
<strong>Milam Miller ** 06:09
You've got it. I studied finance at Macomb School of Business at UT Austin. And I gotta be honest, Michael, it was not for me, I hated it. Without a shadow of the doubt, I, my dad was a finance guy. And I remember I recall a time there being a lot of pressure. Within the McCombs community, it had the top rated accounting program in the country. And it was a big pipeline to go to the big four accounting firms. And then many people, of course, studied finance, too, and wanted to go work on Wall Street. Coincidentally, I was in college in 2008, during the financial crisis, the big collapse. And I didn't honor that gut intuition that told me finance wasn't for me, I thought I wanted to do manage mix, I love people. And I was told that was too woowoo, or maybe not practical enough. And marketing, I found really interesting, but again, also was told there's so many marketers out there. So I didn't, didn't honor my own intuition. And that was a great learning lesson, in my own life, to, to get in touch with my intuition and not neglect it like I did at that point in time.
 
</strong>Michael Hingson ** 07:24
You know, we all too often tend not to, to pay attention to our intuition. To our own consternation, I love to use the example of I watch or not watch, but I play a lot of Trivial Pursuit. I haven't so much lately, but invariably, both for me and for other people. While we're playing it. Somebody asks a question. And the answer pops into a person's head, whoever's having the question asked of them, and they go, No, it can't be that easy. And they don't answer it that way. And invariably, what popped into their head was the right answer. Mm hmm. And that happens so often. It's all because we really do know more than we think we know. We just don't always tend to want to pay attention and recognize that maybe our intuition and God and all that are are really giving us the answers. So I'm glad that you learned a lesson from that.
 
<strong>Milam Miller ** 08:21
That's right. That's right. And I will say this, I don't know if I knew the right answer that point. But I knew what it was. And I knew it wasn't finance, right and it takes doing the work you're doing the classwork because I got a D in that class, if I recall correctly, that I was like this, this this thing for me. So it was a great experience to set me on a path that was more in alignment with my childhood dreams and aspirations, which ultimately led me not into finance, but into the sports career. And that's where I got my start.
 
</strong>Michael Hingson ** 08:54
And so what did you do in the sports world?
 
<strong>Milam Miller ** 08:57
Yeah, thank you for asking. Good question. So bad news. I'm a Yankees fan. I heard you mentioned the Red Sox earlier. And you're wearing my favorite color red today. So if you are a Red Sox fan, I apologize. My I'm a Dodger fan, but that's okay. Well, that makes more sense. But to all the Red Sox listeners out there, they've won a couple championships. You know, since then, you know, the the rivalry is, is maybe not as heated or the curse as it once was. Right. But I grew up in big Derek Jeter fan. And also being a fan of the University of Texas, Roger Clemens came over to the Yankees. And I still remember when I was a kid sitting right field behind Paul O'Neill, and just being in the bleachers, and I was like, This is so epic. And they were winners. They were they were a team. And there were so many great leaders on that team. Yeah. And I've always been enamored by by leadership and and teamwork. So I thought I'm gonna move to New York and work for the New York Yankees, done, signed, sealed delivered very clear and specific ambition. What unfolded for me was not that As our life life journey happens i Upon graduating ut I, my criteria for a job was twofold. Live in New York City and work in sports. My entry point into the industry was actually through an agency that did sponsorship activation. So if if modells is a sponsor of the New York Yankees, I know a lot of people know that retailer in the New York area. Or let's say it's Miller Lite as their official beer. I was handling a lot of those contracts, but more specifically in the golf space. Yeah. And what else? I'm sure you're thinking, Yeah, I've maybe I've got you on the edge of your seat. I actually had a colleague who worked for the Yankees, and she had come over to our agency and hearing her firsthand accounts of what it was like to to work for a family run business, this time burners, right and kind of the change of power at that time from Mr Steinbrenner passing away to his sons. I decided I made the conscious decision at that point in time. That that was my passion. And a lot of my favorite players I mentioned Derek Jeter, Mariano Rivera, Andy Pettit, they were all retiring and I didn't really want to see under the hood of the business side of things my passion in a lot of it I you know, it's come out in recent years the captain the the Docu series about Derek Jeter just about his his contract negotiation as he was aging. I thought maybe it's better I keep that my passion and I can go there and ignorance is bliss. And I cheer on my team without knowing the politics and inner workings of it being my my employer. And so, yeah, I was open to opportunities in New York's a great market to be in if you're open to opportunities,
 
</strong>Michael Hingson ** 11:46
yes. And so what did you do? Who,
 
<strong>Milam Miller ** 11:50
so what did I do? I did the work I was responsible for activating omega the or omega however you pronounce it the luxury timepiece company. I always tell people this is a fun case study. People know of omega from the Olympics. They've had a long standing association with the touchpads in the pools when Michael Phelps fingers hit the touchpad and he wins gold. Or when you same bolt leans across the line and wins yet another gold. So from a marketing perception, a lot of people thought of omega as a timekeeping company right there. They're accurate, precise, but they didn't think of them as a luxury timepiece, business. So trying to pull away market share from Rolex Omega decided to sponsor golf and activate around the major championships. So I would literally go around Michael and be wearing a red polo such as your own, because that's omegas brand colors, and I would set the Swiss clocks, and I'd put them on the first tee potensi the putting green and I had to make sure that they were on time and the most. The irony in all of this, Michael is that I am not a punctual person at all, I am chronically late, despite best efforts getting from point A to point B I always underestimate time. So it was kind of a running joke in my close circles and family. How the heck did you get that job, you are never on time. You got to just stretch and grow. That's it. That's it. And it did stretch me I was fortunate to travel all across the US to very remote golf, country clubs, golf course locations, and I loved it. It was it actually taught me to be on time. So I think I was on time for our call today, which is good news. It's more when transports involves that I struggle, but I've gotten better over the years so that was a good learning lesson for me.
 
</strong>Michael Hingson ** 13:44
So you went around to golf courses all over the country and set time pieces and made sure they were on time right? That's right I may go see
 
<strong>Milam Miller ** 13:53
Yeah, manage their brand identity and it was a wonderful program to work on. But it was very much rinse and repeat and I'm a type of person that there's a time and place for certainty but I also crave variety and while there was variety in the the the courses that these tournaments were held at, I was looking for a little bit more of a way for my extroverted self or outgoing self to be on actually the sales side and not just on the fulfillment side activating and managing but actually having a seat at the table negotiating the rights because I got to see what rights they got on and it got me curious a core value man like Well, why didn't you negotiate rights to that or why does this sponsor have that and we don't and so that's when I realized I wanted to make a jump into in a very niche and sponsorship sales in sports but really just working on behalf of a team are right told her similar to the Yankees but not the Yankees again, they're my passion, but somebody else and all that to say it is me being open to opportunity. I got connected with a gentleman and who owns a professional football club, aka soccer team overseas. And he sold me on his vision, which was to build a modern day Coliseum in Rome. That's where the team played. And coincidentally, I had gone there when I was 15. My sister graduated high school she was 18. And we did a trip for city I ever stepped foot in Europe, capital city, and the Eternal City at that. And I didn't even know the team existed when I was 15 years old. So to hear this owner laying out his vision for a new stadium I was I was bought in I was I was drinking quite literally from you know, the Roman Aqua docks, I was like, I want to take your your vision to market and sell that on your behalf and was fortunate to do so.
 
</strong>Michael Hingson ** 15:46
So when did this happen?
 
<strong>Milam Miller ** 15:49
So I went to work for the ownership group previous one of AS Roma spoiler alert, back in 2016. No, excuse me, actually, 2015 and 2015 is when I went to work for them. I moved abroad in 2016.
 
</strong>Michael Hingson ** 16:05
And how long were you there?
 
<strong>Milam Miller ** 16:07
Yeah, so there specifically is a tricky answer. Because I didn't actually move to Rome. I spent the majority of my time in Rome while I was sorting out a British visa. But this was around the time the Brexit vote happened and getting a visa was a very complex process. I also unfortunately did not speak Italian. So me being in Rome, was not the wisest business move being on the commercial side of the business. However, many European football clubs Manchester United being in Manchester, they had a commercial office in London and we saw an opportunity in the market to be the first Italian team to plant roots in London and so that's where I relocated to
 
</strong>Michael Hingson ** 16:53
Wow Well, that was was easier as long as you can speak the language so you you didn't have to learn how to do New Jersey Italian you know, forget about it and all that sort of stuff.
 
<strong>Milam Miller ** 17:06
That's right. That's right. I
 
</strong>Michael Hingson ** 17:07
learned didn't learn good Italian.
 
<strong>Milam Miller ** 17:09
Yeah, perfect, though. Everything was perfect.
 
</strong>Michael Hingson ** 17:11
That's a nice thing. Yeah. So how long were you over there? Because you're not there now.
 
<strong>Milam Miller ** 17:21
That's right. So I'm, I can hear my wife saying my lawn, land the plane, hurry up, move abroad. 2016 And, again, did the work you gotta you gotta be in it, live it to Yeah, to figure it out. And a lot of life happened in those years. And my sister was diagnosed with a brain tumor in 2017. That a lot of the forward progress I was feeling it kind of stopped it to be president and attend to those needs. In 2018, we made a really deep run in the UEFA Champions League, which is the top teams across not only Italy, in Germany and France and Spain, really all across Europe. They're they're playing one another so it was outside of our domestically. And we beat Barcelona they had a player you may know a guy named Lionel Messi, who today announced he's going to take his talents to South Beach, like another athlete did about a decade ago. And so Messi Messi is headed to inter Miami David Beckham's club. And we beat we beat FC Barcelona in the Champions League quarterfinals only to get knocked out in the semi finals by Liverpool, which also had a Boston based owner, my my, our ownership group was out of Boston as well. And so it allowed us on the commercial side of the business to really capitalize on the performance side, the momentum the team was having, almost going to the Champions League final to secure some sponsors. And that was a really, really fruitful time for us commercially. And we were still riding that wave until 2020. And you know what happened then?
 
</strong>Michael Hingson ** 19:02
Yeah, those little bugs started escaping from somewhere.
 
<strong>Milam Miller ** 19:07
That's right. That's right. Now there were other like challenges that the team I'd be remiss not to mention, but that's the nature I think
 
</strong>Michael Hingson ** 19:14
it's the nature I think any team and it's got its ups and downs,
 
<strong>Milam Miller ** 19:18
or any business for that matter. Even Yeah,
 
</strong>Michael Hingson ** 19:20
yeah. So where were you living at the time?
 
<strong>Milam Miller ** 19:23
So I was still in London when the pandemic hit and you know, I think about the, the rate with which my life the speed with which my life was moving at my goal, the travel we were doing living in London on Europe's back doorstep. I think that March, my wife's birthday is in early March. We had a ski trip planned and that ski trip did not happen at least for us. We we canceled I know some people ended up going and getting stuck and that's a story for another day. But yeah, we we were in the proper UK lockdown. On from middle of March until July when they lifted it and then there was a whole start stop situation from then on.
 
</strong>Michael Hingson ** 20:08
Yeah. And, of course, there were additional lockdowns and all sorts of challenges, because we were still learning a lot about COVID. I think we're still gonna continue to learn a lot about COVID. But we are a lot better situated than we were.
 
<strong>Milam Miller ** 20:24
Absolutely, absolutely. It was a time of unprecedented change. And I think, you know, from my, my story change is something that collectively we as humans went through, at least on this planet, the collective human experience of dealing with COVID. And it impacted us all in unique ways, different ways. And changes is hard. It's scary. And it's it's I think some people are still wrestling with the Yep, permanency of changes that cause myself included, my career changed drastically from that point onward.
 
</strong>Michael Hingson ** 21:03
Well, so when did you leave London and I guess, move to Toronto, or excuse me, Toronto?
 
<strong>Milam Miller ** 21:10
Yeah, there was an intervening step. We hopped home to Texas for two years, 2021 and 2022. This Toronto opportunity came about through my wife's employer, the same one she had in London, they've been very good to us and grown her. But Toronto is new. We've only been here since the start of the year. And I I've been at my own business for the last year, it was something I launched following a pandemic pivot that didn't work out. And then really realizing it was time to trust my gut instincts and that intuition that I got connected with in college. And by this point in my career, I was like, it's time to bet on myself and take a leap of faith. And so that's the you. That's how I got here.
 
</strong>Michael Hingson  <strong>21:57
So I have a couple questions, because I really want to get into change and all that. But I'm just really curious. Sure. It was announced a couple of days ago that the PGA and the other organization what is it? Live golf? Yeah, live golf. Yeah. have merged. What do you think about that, given especially all the furor over the last year, you've had enough connection with golf, and I assume you got to know, golfers and things like that. But what do you think
 
</strong>Milam Miller ** 22:24
about that? Yeah, you know, great question. This will be it's all still so fresh that yeah, that news was announced yesterday. I got. I saw it first. I get Wall Street Journal, email alerts. And I think I spit my coffee out, Michael. I was like, wait, what?
 
<strong>Michael Hingson ** 22:39
I saw it on a CNN alert. Why what?
 
</strong>Milam Miller ** 22:44
Yeah, yeah, I posted it on my Instagram pretty immediately, because I just was so recent. I do have friends who are played golf in college are professional caddies. I am friendly with players on the tour. I don't have close friends. But obviously it's you know, it's humans that do extraordinary things. And that's what they're out the golfers that are out there are all human and we're all on a work in progress. So what do I think about it? I think that it's really unfortunate if I'm honest, that again, I my calling card is leadership. I believe in dynamic leadership and servant hearted leadership. And without calling out certain names, I think there was pressure by the tour as a as a body a governing body and entity, not one person in particular. But I think the the tour is a collective as a unit, to keep people loyal because of the history and legacy of the body and to deter them from moving to a new flashy, different format that paid better or paid well, with also questions about where that money was coming from. And it was, in fact, sports washing. So it's for them to turn a blind eye now to that argument around sports washing, and is it clean money or dirty money to then take the money? It feels? Feels a little disingenuous, like I would if the PGA Tour were on this call or was listening to this. This podcast, I would say, what are your core values? What are your corporate values? And how did that influence or impact this decision making process?
 
<strong>Michael Hingson ** 24:26
I'll be anxious to see how it goes over time because I think we're only starting to hear the different sides of this and what it's going to do. But I know that the whole issue of flipped Golf was was all about money. And the the problem with a lot of professional sports, it seems to me is it's way too much about money. I appreciate that players and so on do need to earn a living and they and the better they are the more they ought to earn. But I also think that there is just so much based on money, that we're losing sight of the games And then the activities themselves. And it's just kind of the nature of the beast, I think it's coming into the NCAA now with of course, the better players who can now get money in, we're going completely away from the sports. And it's just becoming much more money oriented, I'm sure that there will be people who will disagree with me and yell at me, and, and so on. But when do we get back to the basics of the competition of the game, you know, in the Olympics have done the same thing and so many same things in so many ways to that. It's been be it's become very political with some countries and organizations have turned a blind eye to it. When do we get back to the basic core values, as you just said,
 
</strong>Milam Miller ** 25:46
Well, there's there's so many stakeholders involved in sport as we know it today. And as somebody who worked closely with sponsors for years, I can only imagine if I been representing either entity, pitching from a PGA Tour perspective of, you know, us, this is what we're about, as opposed to live golf, hey, we're new, we're going to do things different, we're going to do it better for you sponsors, we're gonna give you better access to players or whatever it may be, you know, they've, they've been at odds. So now that now that the two entities were competing against one another, now that they're, they're merging, let's think of it as a classic m&amp;a deal. It's two different corporate cultures, it's two different sponsorship sales. Now, it's two different. So there's going to need to be a learning and development function or core curriculum to really refer to these two bodies, and also do it in the name of caring about your people, your employees, not just the players on the tour, that maybe you feel wronged because a lot of them do. But I just I worry that there could be layoffs in the name of efficiency and productivity. And that's so unfair for either entity and and skilled people that have talents that they could bring to grow the game, because I do think at the end of the day, some fans will be happy, this is a way to grow the game in a way that's that's centralized or organized. Sure. But there's a lot of stakeholders, again, that are going to be impacted by this. So just approaching it from a place of care, I think is really important.
 
<strong>Michael Hingson ** 27:24
I agree, I think it's going to be very interesting to see how golf as an overall sport, now changes. So we have one entity again, but it's a completely different entity by any definition. And I hope that it changes for the better, but I don't know enough to be able to comment on that. But I've hope that in the long run, or as they say, at the end of the day, that that people will find that it really was an improvement for golf. And that has to be by actions, not by words. So we'll see what happens.
 
</strong>Milam Miller ** 28:02
That's right. Time will tell. Time will tell. Yeah.
 
<strong>Michael Hingson ** 28:05
But you know, you, you talk about change. And we've we've both experienced a lot of change. And I hear people say all the time, the change is all around us. It's there. But yet, as you said, it's very hard. Why is changed so hard? What is it that we have learned or not learned? That makes change so hard? Especially even in the light of the fact that it's all around us all the time?
 
</strong>Milam Miller ** 28:35
Hmm. Yeah. It's such a good question. One thing I have Michael, I think people find change hard or exhausting or challenging is because it's outside of our comfort zones. As simple as that may sound, we we get so accustomed to doing something a certain way or conditioned to do it a certain way that it's, it becomes second nature, just what we know. And if that is taken away from us, or we're told there's a different way to do it. There's a bit of resistance or agitation. I'd love to know your perspective on this just given up being on this planet, you have a little bit more wisdom than me. Some years, you're a couple years ahead of me. But I yeah, I find that change is hard for people. Because once we get good at something that will that feels nice. And so to to change it up. If it's not serving us, we start to second guess or wonder if we've made the wrong decision, instead of sitting with the discomfort and agitation to a place of actually growing our comfort zones. And I think that that's really where where growth happens is out of our comfort zone.
 
<strong>Michael Hingson ** 29:46
Yeah, I think the the issue is that our comfort zone needs to be broader. So I remember after September 11, I've talked about it here a few times. I started hearing people We'll say we got to get back to normal, we got to get back to normal, we got to get back to the way normal was. And I remember that I always reacted to that I always bristled at it, I didn't like it. But it took me a long time to finally realize that the reason I didn't like that comment was because normal would never be the same again. And we really need to recognize that that's really what change is all about. And so what we need to do is not necessarily look for a new normal, but instead, recognize that normal is evolving. And while we're comfortable doing things in a certain way, we get used to doing things in a certain way. If we don't explore how do we enhance that, and make that different way, or that way that we do things better, then we're going to be stuck in the same old way of doing things. So even talking about live golf in the PGA. Is that a good change? Is it a bad change and time will tell? It's a change? And rather than necessarily condemning it unless you know something that others don't? The bottom line is with any kind of change, we need to really explore and think about how we enhance because of change. And oftentimes, how do we be the ones to bring change into the world because something has to be better. I was the program director at our radio station. And one of the things that I did at the station when I was program director at K UCI when I was going to college was listen to all of our DJs. And some of them really sounded horrible. They just didn't sound good. And I thought, How do I deal with that? How can I get them to be better? How can I make them change? And I something that dawned on me is that I'm listening to them, too. They listen to themselves. And I went to them and I said, Look, I want you to record your shows. And I want you to go off and listen to them. And they wouldn't do that. And so what we did was to set up a system, I did it with Dave McHugh, our engineer, he set up a recorder in a locked cabinet. Because we had the locked cabinets where all the equipment was anyway. But anytime the mic was activated, the recorder would turn on. So we were able to make recordings of what the people said we didn't really worry about what's the music that wasn't what what we were worried about not evaluating but dealing with, we wanted the announcers to get better. And I would give them each a cassette member cassettes you don't hear you're not I don't know if you're old enough to remember cassettes. I'm a CD guy. There you go. So yeah, they're gone. But we would give them a recording of their week shows. And I said, You've got to listen to the shows. If you don't do that, then you're not going to be able to continue to be here. But you know what? People started doing it. And they started hearing what they sounded like. And by doing that, I was actually very amazed at the quality improvements in most people by the end of the year, when they decided that they would at least think about the change. And then they embrace the change. Because they started hearing themselves the way other people heard them. Some of those people went on into professional Radio One went to NBC and there are people Yeah, that was really great. But we we really, you're right, we get locked into our comfort zone. But the part of it that is the problem is we do get locked into our comfort zone. And we don't think about or explore ways to enhance or improve and maybe stretch our comfort zone. And that's kind of my thought.
 
</strong>Milam Miller ** 34:04
Totally I love that word enhance and also improve. I'm curious, what was the number one thing they changed? Or rather was there a through line of changing pitch tonality? What in perhaps there wasn't a through line? It was it was uniquely individual, but I I'm I want to know what that feedback you gave them resulted in.
 
<strong>Michael Hingson ** 34:28
It was different for different people, probably for most people, they started seeing a whole lot less, they actually started completing sentences more. They spoke in a more consistent way into the microphone. They became better speakers by any standard because they heard themselves and everyone was a little bit different. But those are the basic things they really became better speakers. And one of them actually is this is the main guy who does a lot of the work at one of the local planetariums. And he met was a good speaker anyway. But everyone got better when they started hearing themselves. When I speak, I listen to myself, because I want to hear what I say. And even today, I will listen to recordings of my talks. Sure, so that I can figure out anything that I can do to improve and we all don't like to hear ourselves talk. But I've learned that I'm also not my own worst critic, I think that's also a negative way to look at it. I'm my own best teacher. Because no one else can teach me I've got to be the one to teach myself, even if it's getting input from instructors and all that. I'm the one that has to teach. And so when I take the time to do that, I will get better. And as a result, of course, what that really means is, I change
 
</strong>Milam Miller ** 35:55
what a beautiful reframe not I am my own worst critic, but I have the power or capacity or potential to be my own best teacher. I love that. I love that. I love that. I think when we can also reframe change as being hard as being a means to you said the through line is they all got better changes a means for us to recalibrate, reevaluate, to improve, enhance or get better than we've become more willing to embrace it and build the new and improved or enhanced and evolved version of whatever it is,
 
<strong>Michael Hingson ** 36:29
right changes is something that is around us. And the other part about change is if we really look at something that is trying to get us to change whatever it is, if we truly recognize that there is a something there, then we can analyze that. And so I say to ourselves, do I really want to change this? But then you make it a real conscious decision. Now, things happen that we don't have control over. Did we have control over the World Trade Center terrorist attacks happening? No. Should we have I'm not convinced yet that we would have been able to know that. But it doesn't really matter. I didn't have control over it. The other people who were there didn't have control over it. But what we did have control over was how we chose to deal with it after it occurred.
 
</strong>Milam Miller ** 37:20
Amen. Amen. I love that. Just for anyone who's listening in my community, can you quickly share what you experienced on that day 911?
 
<strong>Michael Hingson ** 37:32
Well, I worked in the World Trade Center on the 78th floor of Tower One. And I was in the office because we were going to be conducting some seminars that day, to teach our reseller partners how to sell our products, when the plane hit the building actually flexed. Because tall buildings are like Big Springs, when it got vertical, again, a colleague's I'll fire above us. But I have spent a lot of time in the the year and a half before actually, September 11 happened, I spent a lot of time learning what to do in the case of an emergency and learning all about the World Trade Center. Because I was the leader of that offense. So I had to be able to function like any other leader would, which meant I had to know what to do and where to go. And even more so than most people because I didn't have the opportunity to rely on signs. So I learned at all. But what I realized much later was that was also helping me develop a mindset that said, you don't need to be afraid if there's an emergency, you know what to do. And you know what your options are as to where to go based on whatever the circumstances are. So don't panic. And I never realized that I learned that but I did. And so I was able to go down the stairs. I had my guide dog at the time Roselle and we traveled down the stairs all 78 floors. Mathematically if I recall, right, it was 1400 63 stairs. Wow. But you know was at least we were going down right?
 
</strong>Milam Miller ** 39:07
That's nice comic relief. I love that. But the
 
<strong>Michael Hingson ** 39:09
issue is that we we went down and we got out and then we were very close to tower two when it collapsed. That was a little bit different session situation because there I think I started to panic a little bit. But as I wrote in Thunder dog things happen that that helps to deal with that. And we did write a book later about a called Thunder dog the story of a blind man has guide dog on the train from Trust, which is available anywhere books are sold. So hopefully people will will get that and keep my current guide dog Alamo and kibbles we appreciate that. But you know, the the issue is that I discovered during COVID and I want to talk about your changes in COVID. And I discovered that while I talked about not being afraid I never really spent any time helping other people learn how to control their fear and as I put it not being blinded by fear when something unexpected happened So we're writing a new book about that. And it'll be out when it comes out. But the whole idea is to say you do have the ability to deal with whatever comes along, you can choose to create a mindset that will allow you to do that and not allow your fear to overwhelm you. It isn't to say, you aren't afraid, I guarantee you, we were afraid going down the stairs. But I used it as a positive motivator to be more observant to encourage my guide dog to go down the stairs. And the job of a guide dog, of course, is not to get lead, but to guide so the dog doesn't know where I want to go and how to get there. That's not the dog's job. But the dog's job is to keep us safe. But I knew that my dog was going to sense all the fear of everyone going down the stairs. So I had to encourage her to focus and do well. And we did, we got out. And we survived. And I've been a speaker, traveling the world talking about trust and teamwork, and dealing with change, and the human animal bond and moving from diversity to inclusion, one of my favorite speeches, but doing a lot of talks around the world ever since. So I'm a full time public speaker, and in addition to working for accessibility, so as a plug, and of course, to any of your friends who might need a speaker, let me know we're always looking for speaking opportunities. And it's been a while since I've been to Toronto, so I gotta get back there.
 
</strong>Milam Miller ** 41:22
There you go. Well, I I just, I think your stories so remarkable, Michael, and that you've used it to be of service to others across all those buzzwords that carry a lot of significance, right, and they hold real meaning to people. When 911 happened for me, I was in the fifth grade. And it was a year of change for me because it was actually the first year I transferred from private Catholic school to public school. And, you know, there's, there's a, what's the word I'm searching for, there's something in an 11 year old boy or girl, whomever at that age, that is striving to find themselves in a new environment, right. And so, when we talk about mindset, the mindset of a child at that time is hate. transferring schools, it's, it's maybe there's some grieving a sense of loss and welcoming in that and there's an opportunity to gain new friends are widening your circles, you know, bridge the gap between the two schools. So I just, I love that in the midst of all that adversity and things that you couldn't control. Your mindset was one in which it stayed calm and was able to self regulate is also I think, what came up for me is, is be able to get yourself to a place of, of safety.
 
<strong>Michael Hingson ** 42:49
My equivalent to your story is that when I was 13, I was in the eighth grade and was in November of 1963. And President Kennedy was shot. And we had to deal with all of that. Sure. It was a little bit more removed, of course, than being in the World Trade Center. But the next summer, I went and got my first sky dog and then went into high school and had to do the same sorts of changes that you did. And I did embrace it as I get to go into a whole new world. And I think that's the issue is that we learn to be so negative and pessimistic about things, rather than recognizing maybe life is an adventure. And we should really embrace more of the adventure. The internet is a great treasure trove of knowledge. And I love the net, I realized that there's a dark side to it, which I've never visited and don't have any need to. But it's like artificial intelligence and chat GPT and so on today, again, we can always look for the negatives. But why do we need to be negative about everything? Why don't we look for the positive things, recognizing that there are negative issues that we might have to deal with, but if we approach it the right way, one will take care of the other.
 
</strong>Michael Hingson ** 44:12
Of course, just because there's real issues going on doesn't mean they need to be approached from a negative mindset or Outlook i i think negativity is such a dream killer for lack of better word and um, if you can't tell already big glass half full kind of guy I on my report card, probably even that same fifth grade year, my teachers or whatever, enthusiastic, that was my calling card. I use enthusiasm as fuel, to embrace change to build the new and instead of fighting the old, how do we navigate this with more? Or how do I navigate this with more confidence and how do I navigate it with more inner kindness the way I'm speaking to myself in my own developmental journey, navigating the new so that's it I guess that fast forwards is back to present day what what happened during COVID. And the result of it Bck, my private coaching, speaking and consulting practice is the football club, I was working for Roma, we sold it during 2020 year. And I mentioned I made a pandemic pivot into sports media tried something out, I thought at that time content is king, everybody's at home. You know, this is a good place to be to negotiate live sports media rights. But unfortunately, that wasn't my reality. And you mentioned having agency to choose, I think that's so important. And if I could have gone back to college, and knowing that I had agency to choose a different major than I would have, and I would have done it with discernment and confidence. But in this case, it was the first time in my professional career that I realized, I have agency to walk away from this because I'm destined for something greater. And so I, after one year of of learning the business, I stepped away, I resigned, and it was actually empowering. Instead of I think so many people feel that quitting is a bad thing. And I, I like to think of do you need to grit through this? Or do you need to quit this because it's not in alignment with what makes you feel alive? And so in my case, I'd done all the grading I could do. It was time to quit not grit, and I started my own business BCK, which stands for be confident, and kind.
 
<strong>Michael Hingson ** 46:30
How do we get people to be more confident in a time of change or when they're when change comes to them? Sure.
 
</strong>Milam Miller ** 46:39
It's such a good question. I think in my own experience, and there's probably other perspectives on this. In the midst of so much newness, I like to find slivers of sameness. So whether that's a fitness modality that serves you, so in my case, I love going to a yoga class or a spin class or a Barry's Bootcamp class, a format that I know. And that brings me confidence that when I'm done, I know I'll feel better. In the midst of so much newness lean into things where you can have just like a little sliver of sameness, it will remind you that you are an expert in some things. And even though you may feel a beginner in whatever it is, I feel like a beginner finding the new grocery store in my neighborhood in Toronto. But in time, you will grow more confident of I prefer this one over that one, or it's worth the extra commute to go to that one, I know how to navigate it with confidence, get my groceries get in and out. So I tell my clients that confidence is a doing energy, it's action oriented. And if you're taking actions or steps, it will build your confidence in time, you just have to be moving in forward direction in a direction that's serving you. Because if you're languishing, then you're going to stay in that stuck or stagnant place.
 
<strong>Michael Hingson ** 48:01
Right. And it's all about moving. And as you're moving, thinking about what you're doing. The other part about it is really analyzing what we do, I'd love to tell people that I think one of the most important things we can do is at the end of the day, take a little bit of time just to do self examination, looking at what happened during the day, and even the good things. Could I have done it better. How did that go? Why did it go the way it did the bad things? Not? Why did I do so badly? But what do I do to make sure that that doesn't happen again? Or what really happened? self examination is such an important thing.
 
</strong>Milam Miller ** 48:44
It is Do you journal Michael?
 
<strong>Michael Hingson ** 48:47
No, I don't write things down just because, you know, it's, I write it down, it's still out of sight out of mind, I have to make a very conscious effort to then to go back and look at the journal. So I just tend to remember things a lot. Well, let
 
</strong>Milam Miller ** 49:00
me let me clarify, because that's probably good for listeners, do you Digital Journal or have any sort of voice memos that you record? And like listen back to kind of going back to the feedback thing or on the radio station? Or is it purely just a mental exercise for you,
 
<strong>Michael Hingson ** 49:16
me it's more of a mental exercise, I find that that works pretty well. If if something comes to mind, and I feel I need to to write it down somewhere, then I will record it. I'll make a note. And I have done that and gone back to it. Or if I want to remember something in six months, I will create a reminder, so it will remind me so I do some of that. But mostly, I just think about things at the end of the day. And I've learned to but I've learned to do that right? Sure. So I'm not saying that journal doesn't help. Journaling doesn't help, but I've learned to do it mentally. And so for me that has worked pretty well,
 
</strong>Milam Miller ** 49:56
of course and what a great way to get pushing yourself to to do that self examination that mindfulness practice. I work with my clients to have a very clear evening routine to set them up for success, so to speak the next day and then a morning ritual in the morning asking, what's my intention for the day, and then in the evening, Am I satisfied. And because I think so many people, their head hits the pillow, and they're thinking about what they didn't get done, which is a lack mindset, as opposed to being grateful for the things they did. And so a gratitude practice is something during the pandemic, I actually had to, I started experimenting with and writing down three things. I'm grateful that the sun came out today in London, I'm grateful I got to read 10 pages in my book, I'm grateful that we cooked a delicious home cooked meal, you know. And it's, it's those little simple things that remind you have how abundant and special your life is, even if you're living in lockdown in a global pandemic. Yeah.
 
<strong>Michael Hingson ** 51:02
And the reality is that we can take a much more positive approach to anything that we do. But it's a conscious decision to do that. And there's no reason for us to be so negative. The problem is, we also do have so many political leaders and other people who we regard as role models who are very negative, and that doesn't help either. And so we have to be able to learn to step back and say, Wait a minute, do I really want to model that when it's so negative? Or do I want to look at alternatives and that doesn't mean that you look at things through, as they say, rose colored glasses, but it does mean that you need to recognize that there is much more value in positive advancement than running things down and being negative?
 
</strong>Milam Miller ** 51:50
Absolutely. I think being able to discern what works for you, is so important in life. And that goes back to my own gut instincts. It's great for things to be modeled. But that doesn't mean we can carbon, copy everything, we have to really get curious and play scientists on ourselves to figure out what works for us. Because I think sometimes if we look to too many role models, we lose sight of our own intuition. And we're no longer operating according to our code of conduct, but another and it leaves room for disappointment when they let us down or judgment. And we're not being discerning of our own experience in the fact that we're all human. We're all figuring it out.
 
<strong>Michael Hingson ** 52:34
Well, you talk about inner kindness, and it's, it's an important thing. We need to learn to be kind to ourselves, and we yeah, we don't do that.
 
</strong>Milam Miller ** 52:46
So I call myself a recovering perfectionist Michael, releasing a lot of the Type A expectations of myself the shoulds. And speaking kindly of you said it best earlier I can be my own best teacher, instead of I. I'm speaking critically of myself. So I remember the first couple months I moved here in Toronto, it might have been the first couple weeks in fact, I had taken one of those blender balls, you know, like a protein shake with me. And it was so cold out I didn't have gloves on. And I dropped it and of course the way the water bottle hit it cracked and my protein shake went everywhere. And I thought oh man, I just cracked my my blender ball like I'm gonna have to go buy another one and I noticed this negative self talk I was engaging in and then I caught myself I just said oh, well you know next time wear gloves. It's it's it's a thing it can be replaced. All good. Yeah, your hands are sticky, but you still have your fingers like Oh, well. And so embracing the oh well. Like I'm I'm not perfect. I wasn't intended to be perfect has been so liberating in my own journey. Yeah.
 
<strong>Michael Hingson ** 54:00
We we need to recognize all sides. But we need to really remember that. We have control over how we deal with things. And that's that's ultimately it, you know that there are some changes that are very overwhelming. I mean, the World Trade Center, the pandemic and so on. How do we deal with protecting our own mental health during these kind of incredible seasons of change?
 
</strong>Milam Miller ** 54:28
I love that question. Just as a as an advocate for mental health, especially for men, because I find women do a really good job of asking for help. Opening up being vulnerable men have a tendency to wanting to be stoic or not show any cracks in the facade, hold it in or playing to traditional gender norms. I need to be the provider. I can't show any emotion just just do. And so we all have Mental taking care of our mental health is important to everyone. And in times of change, it can seem on the surface like this is overwhelming. This is a lot. But really when we look underneath I almost think of like the tip of an iceberg asking ourselves, what am I really experiencing? What am I feeling, and taking measures that calm that anxiety, whether it's going on a walk, cooking yourself a nutritious meal, I find that you know, past seasons of life, when I when we moved him to Texas, during the pandemic, we were so excited for fast food for Chick fil A and things that maybe I've been deprived of for a year. And then I started noticing my mood, and I tell friends, clients, food affects your mood. So it's taking care of ourselves with what we're eating, how we're, we're moving is so important, I think not just for what may seem like physical health on the surface, but really, it actually does impact our mental health too.
 
<strong>Michael Hingson ** 56:05
Well, you you've said it several times, doing things like taking a walk, and so on. The reality is that we do better again, when we step back, we're in the middle of something, we feel overwhelmed. If we can step back and gain perspective, then we learn how to deal with it. And that's the other part about it. We're so conditioned to work hard work all the time, and not do any kind of self analysis that we don't learn to step back when the people who do best are the ones who truly can step back unplug. One of my favorite stories is when BlackBerry was still around the BlackBerry device and so on. Sure, the company one day, had a server failure, and everybody's blackberries died, they didn't work, Research In Motion, just wasn't getting anything to anyone. And I heard a few days later that there were even people who committed suicide because they couldn't connect at 12 o'clock at night. You know, and they didn't have any control over that we don't learn to step back and deal with some of those issues and put it in perspective, which is what it's all about. Well just change her mental health. Do you think?
 
</strong>Milam Miller ** 57:28
Before I answer that, I want to address that case study you share because I find that fascinating and present day. I'm hearing so many Gen Z, the cohort below my millennial cohort are purchasing razor flip phones and other sort of non smart devices which I want to be clear I think is great if that if taking that measure helps protect your mental health go for it. Because we live in such an instantaneous society, what you call stepping back, I call reconnecting to myself, disconnecting from my smartphone and reconnecting to myself. It's as silly as it sounds, we learn it on the playground, I think or in some family, some households, like take a deep breath. You know, if we take three deep breaths, we it's scientifically proven and back that we will feel a sense of calm and can come back to our sense of self or reconnect ourselves. So all that to say to answer your question, do I think change is bad for our mental health? Absolutely not. I'm gonna go with with false that's that's fictitious. And I'll tell you why. Change is scary. And it's it's, it's it's not intended to be. But that's our brain trying to protect us and keep us in that comfort zone. And like we talked about earlier, if we can realize that the brain is actually just trying to be our friend and whatever, freeze fight flight mechanisms going off. It's saying proceed with caution. But it's not saying don't proceed at all. It's saying, try on the change, see if it works and in time, you'll grow more comfortable with it, you'll see if it's if it's if it's if it's working for you. And then worst case, you can always change your mind and go back I think in society, we forget that part two if, if maybe we get it wrong, or we want to go back there's no shame in doing that. And so kind of releasing the expectation of, of changes incessant, it's, it's, it's around us, and we can always change our mind again.
 
<strong>Michael Hingson ** 59:33
And there's nothing wrong with that. That's right. The The reality is that the whole idea behind change is you can you can look at it and as you said you can then change again and go back to the way it was or you'll probably never go back to exactly the way it was because even if you discover that whatever change you tried, doesn't really work. It still gave you more knowledge. So you're still a different person than you were Oh,
 
</strong>Milam Miller ** 1:00:00
absolutely 100%.
 
<strong>Michael Hingson ** 1:00:03
And I think that's really kind of important to, to remember, it's something that we we need to learn. I, I've had a lot of changes happen in my life. And you know, we all have my latest probably huge changes my wife passed away last November, I didn't really see it coming until very close to the time that it occurred. But now I live alone. Except I have a cat who wants to be petted every time she wants to eat. So I get her ministrations every day. And even in the middle of the night, she'll wake me up saying Phoebe. And I'll do that once. I've told her you only get it once a night. And I have of course, guide dog Alamo. So I have some company here and other people who come and help. But it's a it's an incredible change. And I've heard other people when they had a loved one pass? How could you do that to me, I'm mad at you for doing it. And I cannot say in any way shape or form that I resent Karen's passing, I didn't like it. I'm very sad about it. I also tell people that I will not move on from Karen, I will move forward. But I won't move on. Because I'm not going to forget her. And I'm sure that she's watching from somewhere. And if I misbehave, I'm going to hear about it. So you know, I have to do that. But the reality is that it's still a huge change. And what it really did for me, was caused me to learn to remember and use tools that I didn't have to use so much while we were married for 40 years. And that now I might have to use some of those skills in a different way. Sure. But, you know, change happens. And one of the things that I feel is important is you can't be angry at change, you decide what you want to do with it.
 
</strong>Milam Miller ** 1:01:57
How do you want to respond to it? Yeah. What a beautiful way to to honor your your wife, Michael, Your late wife, I am curious, the new tools, or rather maybe old tools that you've had to revisit by by doing it on your own and moving forward? Not moving on from her? Has that brought you a sense of newfound confidence or self efficacy? If I can? I don't, I wouldn't. I don't maybe I don't want to do it alone. I would prefer to have her here. And I'm confident and every day taking a new step. And you're actually I'm curious what that looks like for you?
 
<strong>Michael Hingson ** 1:02:34
Well, I think you just described it very well, the reality is that I also did travel a lot while she was alive. So I'm used to not always being home. But the the other part of it is that I'm reminded that I do have the skills to be able to function and do things and be able to live and move and grow. And I'm going to continue to do that. And I think in part that's also honoring her.
 
</strong>Milam Miller ** 1:03:04
Yeah, amen. live, move and grow. I love that.
 
<strong>Michael Hingson ** 1:03:09
So it is kind of an important thing to do. So
 
</strong>Milam Miller ** 1:03:14
thank you for sharing that. Michael. I know it's grief is so complex. And it's it's not a linear process. So I really commend to you for opening up in this forum. It's it gives people permission to open up about similar loss. Well, thank
 
<strong>Michael Hingson ** 1:03:30
you I you know, I will always honor her and remember her and that's the way it ought to be. Amen. If there were one thing that you could change in the world, what would it be?
 
</strong>Milam Miller ** 1:03:42
Hmm, how long can my list be? I know you said one one thing I'm thinking of Christmas like Hey, Santa Claus, I want world hunger. Where do we start? You know I I've always been fascinated by people and human connection. What makes the Earth Spin on its axis isn't super heroes like spinning planet Earth. It's It's It's we make the world go round with the decisions we make. And not just the things we do but the the way in which we embody doing it like our actual beings. So I think I would, I would love for there to be more harmony that starts, from leaders from leaders around the world. And that may sound a bit like woowoo like world peace, but I really believe that if we lead from servant hearted leadership, if everyone believed they had the capacity to lead and tapped into cultivating confidence and kind to actions, then this would be an even better planet planet to live on.
 
<strong>Michael Hingson ** 1:04:56
Well, I absolutely agree with you if we really want would go back to the whole idea of servant leadership, servant hearted leadership, and truly brought that into being around the world, it would be a much better thing. But unfortunately, you know, right now we've got too many people who are in it for them. And, yeah, they're not, they're not recognizing how much better they would be if they truly learned to be the servant leaders that they probably could be. And if they can't do that, then they really shouldn't try to be leaders. And we need to recognize that and feel empowered to say to them, if you can't really be a servant, to lead appropriately, then we're not going to accept that, and we're not going to accept you. And we haven't really learned to do that either. Yeah,
 
</strong>Milam Miller ** 1:05:49
to me, what you describe is not leadership, right? If that's the approach you take with special interest, especially personal interest, right? It's, it's put whatever label you want on it. But it's I know, for a fact, it's not leadership. And as somebody who works with leaders on a daily basis, and I'm still a work in progress with my own leadership style, and learning what works for me, if we can get really curious about that, and treat ourselves kind on that developmental journey and others, then I guarantee there would be more confident leaders out there that are doing the quote, unquote, right things that serve the greater population. And that's where we'd see accessibility for all sustainable like future of work that that people want to be a part of a collective vision for a better tomorrow. And that's the name of the game. Yeah,
 
<strong>Michael Hingson ** 1:06:44
absolutely. Tell me a little bit about about BCK coaching.
 
</strong>Milam Miller ** 1:06:48
Sure. So BCK coaching is for both individuals and organizations. Individuals, I do private one on one coaching with leaders, ones that are looking to navigate what I like to call life's daily challenges the small ones, but also life's big transitions want some we see coming others we don't, with more competence and kindness. A common theme is careers, right where we spend the majority of our work day. And it's, it's been really fun for me to hold space for people in that capacity and help them unpack wisdom from within. Similarly, on the the corporate side, it's cultivating leadership in workplaces at all levels, executives, new managers, leading for the first time and then individual contributors who have aptitude to become a leader. So I enjoy working with smaller to midsize companies that actually have a runway for scaling and growth and really get in and be a change agent for good and drive positive impact.
 
<strong>Michael Hingson ** 1:07:55
That's cool. You do it all over the world, or where are your clients,
 
</strong>Milam Miller ** 1:07:59
I do it all over though I do do it all over the world. Which is cool. Because I have a Rolodex for my time spent in Europe, I now can say I have a North American Rolodex adding Canada to the mix. But clients have ranged from markets including Paris, France, the Netherlands, individual clients from both coasts, San Francisco, all the way to New York to Brooklyn. So it's, you know, there's a saying all roads lead to Rome, Michael, but I laugh I say my Texas roots though all all roads, ultimately back to the great state of Texas and my community there has been super supportive of my journey. And I feel like I'm just getting started. So it's it's an honor to talk to other thought leaders such as yourself who are giving me a platform to share what we're about.
 
<strong>Michael Hingson ** 1:08:46
Well, it's it's exciting. It's exciting to hear about and we're going to have to do this again in the future so we can hear about some of the adventures going forward with coaching and the things that you're doing. But if people want to reach out to you, how do they do that if they want to learn more about what you do, engage you and so on. What's the process?
 
</strong>Milam Miller ** 1:09:06
It's a great question. Process is threefold You can reach me on the worldwide web. We're refreshing my website ahead of our one year anniversary on July one new domain is be confident and <a href="http://kind.com" rel="nofollow">kind.com</a> I'm Andy
 
<strong>Michael Hingson ** 1:09:22
Andy are the and symbol.
 
</strong>Milam Miller ** 1:09:24
A N D A N D Yeah, no, no and symbol. That's a great question. Be confident and kind. I'm also on LinkedIn, just given my background in sport and let's call it the corporate world. In Instagram, like watch out world, you know, I was very, I thought there was a place to, you know, show what I was cooking right? Like it like this is like a pie account. Now people like putting pies that they baked during the pandemic but I actually put a lot of thought leadership on Instagram, around what it means to To be a sort of a party leader and to navigate change with more competence and kindness so they can follow me on any of those channels get in touch for a free consultation and then we're off to the races. So Instagram
 
<strong>Michael Hingson ** 1:10:11
is watch out world
 
</strong>Milam Miller ** 1:10:13
I wish I would, I would have would have been awesome if I got that domain way back when it's simply my name my Milam Miller on Instagram, and you can find me Milam Miller on LinkedIn. But I'm very excited for the new website, because I do believe everybody deserves to feel a more confident or the most confident and kind version of themselves. And that's what we explore. And that's what we make happen. Cool. Well,
 
<strong>Michael Hingson ** 1:10:41
of course, I would be remiss if I didn't say we hope you'll put excessively on the site to make sure that the website is accessible for people with disabilities. But we can talk about that later.
 
</strong>Milam Miller ** 1:10:52
Let's offline on that. I want to be an ally and an advocate for that. So
 
<strong>Michael Hingson ** 1:10:57
we'll we'll do that. We'll do that. Well, for the rest of you out there. We'd love you to us accessiBe to but in the meanwhile, I'd love to hear your thoughts about today. Please feel free to email me Michaelhi, M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page www dot Michael hingson M I C H A E L H I N G S O N .com/podcast. We'd love to hear your thoughts. Love to hear your comments. And of course, we do appreciate five star ratings. So if you would give us a five star rating, I would appreciate it. And I know Milam would as well. But we really feel it's important that we do hear from you and get your thoughts. If any of you Milam including you know of anyone else who might be a good guest for our podcast. Love to hear from you love introductions, are always looking for more people and more adventures to have on unstoppable mindset. So Milam again, I want to thank you and really appreciate you taking so much time we've not done this for an hour and my gosh, 14 minutes. So we've been on quite a while. So I want to thank you for being here with us.
 
</strong>Milam Miller ** 1:12:11
Well, you know, I'm a talker, Michael. So if you give me a mic then especially when we're talking sports, that's fun. Well, we definitely need to do this again and see how the PGA TOUR LIVE. conundrum how it all shakes out.
 
<strong>Michael Hingson ** 1:12:24
I think that'll be fun. Well, thank you again for being here.
 
</strong>Milam Miller ** 1:12:26
Thank you. I appreciate it.
 
**Michael Hingson ** 1:12:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable BCK Coach with Milam Miller</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b9a03e1f-4439-4ce0-baca-25055c832792.mp3?source=rss&amp;ext=asset.mp3" length="49948056" type="audio/mpeg" />
<itunes:episode>155</itunes:episode>
</item>
<item><title>Episode 154 – Unstoppable Profitability and Growth Advisor with Candy Messer</title>
<guid isPermaLink="false">https://pinecast.com/guid/904c80b2-5346-4e77-ad91-78421b6e6ad0</guid>
<pubDate>Fri, 18 Aug 2023 11:00:14 -0000</pubDate>

<itunes:duration>01:05:36</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f0a45c8d-5463-4193-81b2-9e5e7d8d8052/UM154-Candy_Messer-Coverart.jpg" />
<description><![CDATA[<p>So what the heck is a “profitability and growth advisor”? Candy will tell us. Actually, she has run her own bookkeeping business for nearly 19 years. What makes her story interesting today is that her business is all virtual. She has a staff of nine spread over four states. As she will tell us, she even began this process before the pandemic.
 
Until just a few years ago Candy Messer lived totally in California. As the pandemic grew she and her husband decided to move to Tennessee where their children and grandchildren lived. Can’t have a better reason than that.
 
During our conversation, Candy will generously give us some sound business advice. She is a person who is willing to share.
 
She also has a podcast where she interviews business experts on a wide variety of topics. Candy is an unstoppable entrepreneur by any standard. I hope you love this episode as much as I.
 
 
<strong>About the Guest:</strong>
 
Candy Messer is a profitability and growth advisor working with entrepreneurs in service-based industries to help them have successful businesses.  With experience in the bookkeeping industry since 1998, Candy understands the stresses business owners face and offers customized services to meet their varying needs.
 
Her company energizes business owners by removing the burden of compliance tasks as well as working with them to identify issues preventing higher profitability and/or growth. As a result of using her services, clients have peace of mind and the freedom to do what they love. 
 
Candy was named Woman of the Year for 2009-2010 by the Peninsula Chapter of the American Business Women’s Association, and 2011 Entrepreneur Mom of the Year by Today’s Innovative Woman magazine.  In 2012, the El Camino College Foundation honored her as a Distinguished Alumni of the Year. Affordable Bookkeeping and Payroll was named 2016 Small Business of the Year by the Torrance Chamber and Intuit’s (creator of QuickBooks software) 2016 Firm of the Future.
 
Candy is co-author of Business Success With Ease, Navigating Entrepreneurship, and Yes, God, and is the host of the “Biz Help For You” podcast which can be found on YouTube, as well as multiple podcast channels.
 
Candy has been married since 1992 to her husband Garth and they have a son, daughter, son-in-law, and two grandsons with another due in June. When not running her company, Candy enjoys reading, crocheting, logic puzzles and spending time with friends and family.
 
You can find out more information about Affordable Bookkeeping and Payroll Services at <a href="http://www.abandp.com" rel="nofollow">www.abandp.com</a>.
 
<strong>Ways to connect with Candy:</strong>
 
<a href="http://www.abandp.com" rel="nofollow">www.abandp.com</a>
<a href="https://www.youtube.com/c/CandyMesser" rel="nofollow">https://www.youtube.com/c/CandyMesser</a>
<a href="https://www.facebook.com/AffordableBookkeepingAndPayroll/" rel="nofollow">https://www.facebook.com/AffordableBookkeepingAndPayroll/</a>
<a href="https://twitter.com/AffordableBP" rel="nofollow">https://twitter.com/AffordableBP</a>
<a href="https://www.linkedin.com/in/candymesser/" rel="nofollow">https://www.linkedin.com/in/candymesser/</a>
Free guide to financial lingo. <a href="https://affordablebookkeepingandpayroll.com/free-report/" rel="nofollow">https://affordablebookkeepingandpayroll.com/free-report/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another edition of unstoppable mindset today, we get to chat with Candy Messer now candy and I kind of met at one of the PodaPalooza events. We've talked about that here on unstoppable mindset in the past and PodaPalooza is one of those things that people go to who have podcasts and are looking for people to interview people who want to be interviewed on podcasts, or people who are just learning about podcasts. And it's an adventure. So all of that happens. Isn't it fun? I've gone to all of them, including this last one candy spin to most of them. And I'm sure we'll have a lot to talk about with podcasts and all that. But Candy Welcome to unstoppable mindset.
 
<strong>Candy Messer ** 02:07
Thank you. I'm glad to be here.
 
</strong>Michael Hingson ** 02:09
Well, thank you for for joining us and looking forward to having some fun. So why don't we start, if you will, by you telling us a little bit about kind of the early candy, what got you started school or any of those kinds of things, you know, sort of like always start at the beginning and go from there.
 
<strong>Candy Messer ** 02:27
Sure. Well, I was like born and raised in Southern California live there pretty much my whole life until 2021, where I was able to relocate because I have my daughter and her family live now in Tennessee, and I had two grandchildren, I'm about to have a third. So I wanted to be close to them. And the pandemic actually allowed that to happen. I've been working in my business remotely for many, many years, probably at least a decade, I had the ability to work from anywhere as needed. But it was finally when that happened that clients were aware, right that we didn't have to be in the same location. And so many years ago, I never intended to be a business owner. I was a full charge bookkeeper for a publishing company, and somebody who knew what I did said, please help me with my husband's business because I have to pay the bills and invoice and reconcile and all of that. And I don't mind doing the basic stuff. But I hate especially reconciling. And so that's kind of how I got started because she kept bugging me and I finally agreed to help her. And then I had to get some more clients because I had things that I had to pay for my own business that you know, I had to cover my expenses that one client, you know, wasn't going to do. And then after helping her for a couple years, my husband basically said, quit your job, do your own thing. People enjoy what you do. And that was basically in 2004 When I left the full time job and gave up that guaranteed paycheck, which was a little bit scary. So but I enjoy on a personal level, like reading, crocheting, logic, puzzles, things like that, but I don't have as much time to do that since I am an entrepreneur and work more than I probably should. But I have a staff as well that I want to make sure that we keep the business going so I can continue to support them to
 
</strong>Michael Hingson ** 04:31
we're in Southern California, where are you from?
 
<strong>Candy Messer ** 04:34
So I was born and raised basically in the South Bay LA County. And so I lived basically most of my life right in those same cities like Torrance, San Pedro, you know, I lived in Harbor City and Gardena for a bit too, but I would say like Torrance in San Pedro where I spent the majority of my time.
 
</strong>Michael Hingson ** 04:54
Well, then you know where I live. We live in Victorville.
 
<strong>Candy Messer ** 04:56
Yes, I've been through there my son actually well, both my kids is played club soccer. And you of course you travel in all different places. And so we'd been out in that direction a few times, even for tournaments or, you know, League Cup or state cup, things like that.
 
</strong>Michael Hingson ** 05:12
Hit believe how Victorville has grown over the years I grew up in Palmdale. And as I love to tell people, it was hardly even a blip on the radar scope compared to Palmdale when I was growing up. And we came back down here in 2014. And my gosh, there were at that time, 115,000 people in Victorville alone, much less the whole Victor Valley area, it's kind of crazy.
 
<strong>Candy Messer ** 05:37
It became more affordable to for people who really wanted to get into California, but couldn't afford the bigger cities, you know, and so they'd go into those outlying areas. And that's kind of what brought those other cities to be more populated as well.
 
</strong>Michael Hingson ** 05:52
Yeah. And I think it's continuing to grow it is it's an interesting place. It's a politically wise, a very conservative area, compared to a lot of California. But it's contributed to the economy. So what what else can nobody asked for? It? Exactly. So what caused you to or Well, why did you actually move to Tennessee specifically, that because that's where kids were or what?
 
<strong>Candy Messer ** 06:23
Right, so when the pandemic hit my daughter and son in law, were actually living in Ecuador, they had been there since 2018. And when COVID came, you know, basically, their country shut down within seven hours, it was they were told, get out now, or you'll be here for an indefinite period of time. And they hadn't originally thought of leaving, but things just shut down so severely, and they had no transportation, transportation wasn't even running there. It was hard to do anything. And the US government was putting together periodically relief flights out where they were getting some of their citizens back to the United States. And so at one point, they had a flight they were able to get on, and it was basically bring, you know, two suitcases of stuff with you. And then you had no choice where you're going. It was literally a flight from Quito to Fort Lauderdale. And so basically, when they were coming back, there was not really a lot of places that they could be at the time, my husband and I were in an apartment in Torrance and didn't have a ton of space, but they were with us for about two months. But my son in law, his grandparents said, we have a room in our home, you know, you could come stay with us. And then they ended up in the long run, finding a home that they're able to purchase on their own as well. And so they were able to be around family. And it just worked out because now in this little area, my son in law has his grandparents and parents, and who also relocated here. And then we are now here. And so there's both sides of the family in one place. And for me, I value family so much I really wanted to be around my grandchildren wanted to see them grow up and not just see faces on a screen. And so I get to be around and see their development and help my daughter when you know she needs some
 
</strong>Michael Hingson ** 08:20
help. We're in Tennessee.
 
<strong>Candy Messer ** 08:24
We're in the north eastern area close to the Smoky Mountains. So I said basically, Virginia is about an hour north of us and North Carolina's 20 to 30 minutes to the east. So right up in that little corner. So it's beautiful here, I love it. I mean, I've left you know, California to it was amazing, like weather and the view. I mean, from where I lived, we could still see mountains, we could go to the beach, we can go the desert if we wanted to. But it definitely is gorgeous here as well. And I really have adapted well, you know, to the move.
 
</strong>Michael Hingson ** 08:57
What do you find different about living in Tennessee as opposed to California from cultural and other kinds of standpoints?
 
<strong>Candy Messer ** 09:06
Gosh, there there are quite a few things that I had to get used to. I mean, I live in a smaller area. I mean, the county here is only like 66,000 people too. And so I lived in LA County, right which is a huge number of people. And so like even just yesterday we experienced where I was talking to my husband and he was saying like we could go to a location I'm like well I'm not sure if they're going to be open right like in California everything is open seven days a week on all holidays on all major you know events were in towns things on the weekend. Sometimes they're closed on holidays, things are closed. And sure enough, a lot of the small restaurants independently owned like everything was closed. And so you have to go to like a big chain like to be open and where we live. There's not like there's not even like really a hotel in the city that I live in. I mean, there's I think one technically like a little motel or something, but there's not like a lot of that a few Airbnb s are starting to get established. But it's way different. I don't think Uber even works here, right or left, right. So there's kind of things that you're just used to having all the time that you don't have here. But people here are super nice. And I enjoyed the neighbors that I had, I had built some relationships. But I know in California, a lot of times, we didn't really talk as much with each other in California, we're here, like, when we moved in, someone, like showed up, welcomed us to the neighborhood and bite us to the church brought us some baked goodies, you know, and, and then we're helping each other out as like if we need things. And so I think it just kind of depends on the people that you're around, right? Because you can have that pretty much anywhere, if you've got those kinds of people who are willing to be like that, too. But a lot of people are individualistic now and don't necessarily interact as much in community.
 
</strong>Michael Hingson ** 11:06
What about the food? I mean, you know, what California has like lots of fast food and everything else. What is it like back there? From a, from an overall food standpoint, in terms of what are people in the habit of eating and all? Chicken? Like in West Virginia, there are lots of fried things, a lot of dough, and all that.
 
<strong>Candy Messer ** 11:25
Well, here, there's something I still haven't tried it either, but I hear like pimento cheese is like the thing here, you know, or whatever. And they'll have sandwiches with this on it or other things, which I'm like, Okay, that's interesting. But there are things here too, that I enjoyed in California that I don't really see, like, I loved Chinese chicken salad, right? You know, or things like that. And you don't see that as much, much of that you don't see as much ethnic food. I mean, there are some, but it's not like, you know, like, I mean, again, in California and LA County, you could go to some areas, and there'd be Ethiopian food, or there would be, you know, just like all different kinds of cultures. So here, you can still get Chinese, Italian, Mexican, you know, whatever. But some of the other ones that are maybe a little more obscure in general, you're not going to see as much.
 
</strong>Michael Hingson ** 12:16
And how far away is your nearest Costco.
 
<strong>Candy Messer ** 12:20
I actually don't think there is a Costco anywhere close, there is a Sam's Club, which is probably about 20 minutes away. There is a Walmart in my local city here, you know, I just noticed there's a Ross it's being built right now. So that's kind of cool. But there's like a lot of the things here that I noticed, like none of the big branches of banks, even that I'm used to, they're not even here, you know. And so that was one of the things I had to adapt to is I guess you could do things on your phone, make deposits and everything. But with running my business, I really wanted to have a relationship with the bank where I could go in if needed. And so I had to kind of develop those relationships again, and kind of and I told the bank that I had in California, I loved working with them, I will still recommend them to clients of clients need something. But I felt I needed to have that. So that was to me strange. Like, I've there's all these like credit unions or small regional banks I've never heard of, and the big ones I'm used to. None of them are around here. So that was another just getting used to some of the things that are just a little bit different.
 
</strong>Michael Hingson ** 13:31
The bank wasn't willing to construct a branch there for you.
 
<strong>Candy Messer ** 13:38
Not yet. Oh, well, there's
 
</strong>Michael Hingson ** 13:39
there's something to shoot for. What does your husband do?
 
<strong>Candy Messer ** 13:44
Well, he originally had been a truck driver over the road, you know, in basically 48 states in Canada. And then he basically decided in the fall of 2019, to leave for the winter, because he just decided it really wasn't safe. Because the trucks sometimes were just like, automatically break. And if you're on ice, that's not a good thing. And so there were a couple of times where thankfully he's very good at what he does. But he had a couple times where he was almost in an accident because like the way the road was he would explain like say you have an off ramp and there's some cars like stopped on the off ramp, but it's not in your road, right sign your lane and the road curves. And so it would be perfectly fine. But all of a sudden it slams on the brakes because it thinks you're going to hit somebody and then you know you have a potential to Jackknife your vehicle. So he said, I don't want to drive in the winter. They can't guarantee that I'm only going to stay in states, you know, without snow. And so he was going to leave and then when he thought of going back, which was early, you know, 2020 Now we have the pandemic and a lot The trucking had, you know basically stopped. I mean, if you had grocery deliveries or things like that you could but he had switched from kind of what they call like the hook 'em ups where you've got a trailer and you just attach the trailer and deliver. And he used to deliver groceries and things to doing more heavy haul he used to take like pipes, or he actually delivered parts of the stage for the Super Bowl or you know, just like this heavy equipment that a lot of that demand had disappeared. And it actually was about the perfect timing, because at that point is when my daughter was about to have another baby, they were looking to buy a home that they ended up getting because it was a foreclosure. And so there's a lot of work that needed to be done. So he was able to help them with their home. And then when I would come I'd be back and forth until we finally bought our own home in November of 2020 2021. So I would help my daughter sometimes and I would go back and I was helping my parents also in Indiana and spending some time with them. And so I was back and forth a little bit, but he was here and able to help them when they needed. It
 
</strong>Michael Hingson ** 16:09
was cool, but it it's it's different. But by the same token, you obviously adapt and, and accommodate well and you're having a lot of fun. So you went to college in California,
 
<strong>Candy Messer ** 16:21
I did. And I decided I did not want student debt. And so I went to community college for the first two years graduated with my, you know, a BS degree in business. And then I went to my local four year university in Carson, California. I went to Dominguez Hills and graduated there. So I basically worked and went to school so I could pay, you know, my tuition as it happened. And so thankful I did graduate, and I went year round pretty much to so I can graduate in those four years, and leave without all of the debt that a lot of people have. And I'm thankful I did that, because it definitely made a bigger difference in my financial future than having that debt. But I know a lot of times it depends on your industry you want to be into. For me, I felt I didn't have to go to like a really expensive college, I was gonna get the education that I can apply it. You know, it's not always just what you learn in school, but how you apply it. Right. And so that's kind of that was my path.
 
</strong>Michael Hingson ** 17:27
So what did you do out of college.
 
<strong>Candy Messer ** 17:31
So originally, it's so funny, I started my first quote unquote real job other than like the babysitting and stuff I used to do working retail. And I thought that would just be you know, a job when I you know, as a teenager, I'll just do that until I decided to do something else. But I ended up continuing to have promotions while I was there. So I started when I was 17. By the time I was graduating college, I had been promoted three times. And they offered me a promotion. Basically, as I was graduating to manage kind of all the behind the scenes, inventory, stocking the floors, I had anything that you could basically put on your body I was managing, so they have the hard lines, which is you know, like your appliances and hardware and the soft lines. And so I was the behind the scenes manager of all of that. And so over the years, I just stayed in that job because I actually had enjoyed what I was doing. And again, didn't think that I was going to work retail. But as I got married, and I'd had my first child, I was pregnant with my second child, I just thought retail isn't for me any longer. I want to be able to have more time at home with family and with what I did. Sometimes we were at work early in the morning, most of the time I was at work by six in the morning. But during Christmas season, sometimes they would have us go in like 10 o'clock at night and work all night long. Because you don't have people in the store any longer. So it's easier to just get this stuff on the floor. And that's not really conducive to having time with your children. So I ended up leaving and I decided to be an at home mom for a few years and then kind of got back into the workforce, part time volunteered and my kids school and you know different things that they did and then over time, you know, became an entrepreneur.
 
</strong>Michael Hingson ** 19:28
So from retail, you went to do what exactly?
 
<strong>Candy Messer ** 19:33
So from retail, again, stayed home for three years. And then basically someone reached out to me who needed help. At a preschool. The director was on a medical leave. She'd been on a medical leave and then the person who had come in and replaced her had just left to go back to a different job when the director came back and then she had the same medical issue and was going to be gone probably another six months. And so they asked me if I would come in, kind of just make sure you know, all the records were being handled appropriately, all the monies collected from the parents and expenses paid. And you know, all of the things that needed to be done to run that. And at the time, my kids were still preschool age, my daughter was four, and my son was two. So I was able to take them with me to the job, they would go into their classrooms, I would do the work, but I told them, I only want to work as long as I need to get the work done, and then be able to go home so that I'm not just sitting there all those hours every day. And they agreed, and they had someone else who could work in the office. So if I wasn't there, and a parent came in with a question, you know, they basically could get their questions answered, but I didn't have to work full time. And that was basically my stepping back into work outside of the home. While I was at home mom, though, I was a Tupperware consultant. So I did have a little bit of time out where I was earning a little bit of money, but I was talking to adults, because if anyone has been home with babies, and that's all you do, you realize you need to have a little bit of adult conversation. So I had done that, too. And then basically, when that director came back, I was debating like, what did I want to do? Did I want to stay in like early childhood education, and then go back and get the units because if you're going to work, you have to have the units and early transmission. And or did I want to do something else. And then I found out about a position where they really needed help. On the finance side, again, in the company, I came in as like an accounts receivable person, and then within a few months, ended up being the full charge bookkeeper. Because the person handling the other side of things, accounts payable, was going to be leaving the company. So that's kind of how I got back into working and kind of the financial arena and the bookkeeping, and all of that.
 
</strong>Michael Hingson ** 21:59
Well, you and as you said, you worked with someone who, or you were involved with someone who really wasn't excited about reconciliation and all that stuff. And I can imagine that can be stressful and a challenge at times. And of course, especially during the tax season, life gets to be fun. So you, you do need to deal with that a lot. If you're going to N Have patience to deal with it too.
 
<strong>Candy Messer ** 22:28
Right? Well, so many people just don't like numbers, reports all of that anyway. And it's even if they know what they need to be doing, it's not something they enjoy. So they put it off, right, and then the longer you put it off, the more is to get caught up. And so then it becomes overwhelming and stressful. And so then it causes them to put it off even longer until the CPA says hey, I need your information, right. And so we come and just say, just do what you love, let us help you, even if you're good at it, you just don't want to do it, there's no need for you to have to do something that you're not passionate about. So let us help keep everything clean, organized, you know, done properly. And sometimes that's an issue too, because the software now has become so easy to use, that you can make mistakes, because you don't know the right way to do it. But the software lets you do something. And so that can be a problem too. And so a lot of times, the numbers aren't actually correct, which can cause some problems, right? And so, again, having someone come in and do it, and then you do what you love and your business, you know, I think is ideal.
 
</strong>Michael Hingson ** 23:42
my late wife never liked to work with numbers, of course, actually, she went to the extreme she said math lies as she could, she could perform a calculation on a calculator three times and get three different answers. And we never could figure out exactly how that happened. So she just said math lies Simple as that.
 
<strong>Candy Messer ** 24:03
Well, I think if you've ever seen those equations to that will say like, what's the answer to this right and it will have you know, like five plus three to the second power in parentheses a number and so you have to know the order of operations so you'll get people who will say different numbers because they don't know and so so yeah, you could come up with different hands
 
</strong>Michael Hingson ** 24:23
first well, she did the math wasn't rowsley complicated but things happen and at the same time she she handled all the basic stuff for our business to keep the invoices and all that but wasn't wasn't a great fan of it. And we have some wonderful people who though who we we work with who now since she's passed also really helped me with the books and all that because that's something that they're going to be able to do a lot better than I so I keep track of the day to day things but work with them and it works out well. But it was always funny to hear her. Absolutely swear that man applies. But she, but she still, she did it. And the other side of it is that there were times in our 40 years of marriage where we had some economic problems and lived off of some credit cards and all that. And she laid out the strategies to come back from that. And, for example, would not make minimum payments on credit cards and other things like that, to the point where we don't have credit card debt. And I've even gone to a little bit more of an extreme than she, fortunately, the, the credit cards that I do have, are structured where and with organizations where I can tell them each month, pay off the balance, so I don't even have to worry about it. And I did set that up with Wells Fargo earlier this year, and somebody didn't make it because they messed up. And it didn't pay off the entire balance, I pay it off the next month. But I also made them take back the finance charge, because they found in the record where I'd asked her to be set up to pay off the full balance. So, but I really am glad that she did all the things that she did. And so we don't carry any balances, and I wouldn't have it any other way.
 
<strong>Candy Messer ** 26:19
And that's one of the things that I talked to people about too, and say, you know, if you are going to have a credit card, you know, unless there is an emergency or something to and you really just don't have another choice, you know, it's okay to use them during the month, but make sure you pay that in full, right. And if something does happen, and you are not able to pay it in full, I also recommend don't waiting until that payment due date to make a payment because the way that interest works is its interest on average balance. So if you can make a payment every week, just make a smaller payment every week even and reduce that throughout the month, you're gonna pay less interest overall. So even if you pay the same amount, you think, you know, say I owe $120 Instead of paying $120 when it's due, you know, pay $30 a week. Yeah, and then that will help, you know, reduce the amount of interest. But one of the things that I think I do say if you can manage it and not have the balance carryover, a lot of times you can get cashback on your purchases too. And so I always recommend get the cashback you know accruing on your card, and then apply it to your balance to pay down that balance even and so even if it's one or 2%, it's one or 2% that you don't have to pay out of your own pocket. And it's things that you have to pay anyway, you know, like utilities or something, put those on your credit cards if you can, and then again, automatically pay that credit card every month paid in full, ideally, but then those types of things are going to accrue those values for that credit, and then apply it back to your statement. So saves you a little bit of money in the long run. So that's a wise use of credit, in my opinion.
 
</strong>Michael Hingson ** 28:04
And the reality is every little bit helps when it comes to making payments. So even if it's one or 2% it still helps over the long run. Exactly. So I'm really glad that at this point, we don't have that I don't have that hanging over my head, which I'm really pleased about and grateful to her for sticking to it, which she did, even though math lies, but she's still, but she's still stuck with it. And and, and made it all work, which was really pretty cool. So you have been doing bookkeeping now for how long?
 
<strong>Candy Messer ** 28:42
Well, I say I officially started again with my own business in 2022. But I started in 1998. Back working with that preschool and then becoming the full charge bookkeeper for the publishing company. So you know, here we are, like 25 years basically doing the bookkeeping and things like that, too. So
 
</strong>Michael Hingson ** 29:05
and your company today is called what
 
<strong>Candy Messer ** 29:08
affordable bookkeeping and payroll services
 
</strong>Michael Hingson ** 29:12
and that you started in 2022. Yes, so
 
<strong>Candy Messer ** 29:15
technically, though, so when the first person asked me to help her, and it was just me, I started it actually with a different business name, I just call it bookkeeper for you. And then in 2005, I opened an office, I was actually sharing space, you know, with someone and she said, My business has the name affordable in it. If you just name your company affordable something. We could just share the same phone lines, we can you know, we'll just answer the phone affordable. And if it's for me, I'll take it if it's for you. You'll take it as like well. I do bookkeeping and payroll. So how about affordable bookkeeping and payroll? So that's how the name actually came about. And so I kind of track that. Yes, overall, I've had many Is this since 2002. But 2000 is five is when I changed the name and basically started, you know, actually with an office, and then I hired my first staff member in 2006. And so it's kind of like two different starts. Yeah, if that makes sense.
 
</strong>Michael Hingson ** 30:20
Yeah, it does. And so as an entrepreneur, you are doing bookkeeping. I think you said early on, for a lot of people remotely.
 
<strong>Candy Messer ** 30:33
Well, early on when it was just me, and again, I started with the first person who needed help. And then I had a couple more clients I had to get, I would go to their locations and do the work in their office. And that's kind of where I make that switch of in 2005, I open an office. And so for a period of time, I still went to some client locations. But I was starting to develop where work was coming to me instead of me having to go to them. But initially, it was where I was finding people that needed help on site, they didn't need their own bookkeeper on staff, maybe they only needed someone once or twice a month to come in, you know, pay some bills or reconciling the accounts. And then again, over time, it started to shift more where it was the work coming into my office, and I was hiring more staff, and we were all in one place, and California until the pandemic, thankfully, I was already thinking of moving to a more remote team. And we already had a lot of that in place. We'd already been testing, as of actually my first person was in 2018, who had hired her, the day that I hired her, her mom ended up passing away actually in another state. And she was like, Oh, I'm not sure I can even keep the job. And I said, Well, we could be flexible, you know, work on your schedule, if you need time off, you know, periodically, you know, we'll work it out. And then that was in May of that year. And in November, she said, it's just been hard. I feel like I'm not giving everything I need to because I'm not able to work as much. And I said, Well, why not? Let's test this out, let's have you be able to work remotely. And we can set up systems and processes and test software and communication and you know, everything that we needed to do. So she started doing that November 2018. By the fall of 2019, we're getting all of the staff prepped and each person worked a different day from home. So most of us were still in the main office, but one person was at home, and we were testing everything out again that way. And then we're going to start moving into two days a week. And then we're going to do three days, you know, until we finally just got everyone in place. Unless you over horse a little, of course, I actually had to pay for some additional software or whatever to that allowed for all of this to happen. And we went from you know, hardwired phone system to an online, you know, VoIP system. But when the governor said, work from home, you know, it was easy, I could tell all my staff to stay from home. And technically, I was an essential business. So I could have required everyone to still come to the office. But I thought it's not necessary, right? There's really only one person I need to have in the office. So if anyone drops off anything or needs to pick up, you know, we still had some people who had printed payroll checks, they would need to come and pick it up, I needed one person in the office, everyone else really could work from home because everything that we do is basically online technology or things like that. So it just made it easy to allow other people to be able to be from home have one person and now I've literally got people in multiple states, because having a Remote Setup allowed me to hire outside of my local area work since we didn't have to be in the same office, right. And so I've been able to hire moms who have kids, I have one that had, you know, a child with a health issue that she can't really leave her home very much. And so she had a hard time finding work that would allow her to be home with her daughter. I have two people who in the last nine months have each had a baby. And so I've been able to allow them to have a flexible schedule. So when they need to get off the clock and help the baby they can they can come back home. You know, so there's like a lot of things that I've been able to offer that I couldn't when we were like a nine to five in the office business. Right.
 
</strong>Michael Hingson ** 34:36
So how many people do you have working for you now?
 
<strong>Candy Messer ** 34:41
Right now I have nine staff in four states about to be five because one is moving to another state. So but yeah, so and again, it's now a mix of I used to have mostly full time and now I have more part time than full time because again, the flexibility that I'm able To offer.
 
</strong>Michael Hingson ** 35:01
So it was no real great difficulty I gather for you to move to Tennessee, since you were as a company, so used to doing things remotely what an innovator, because for a lot of companies it was was hard to do. And I think still is hard to do. And what I don't hear you saying is that anyone has any kind of fatigue about working remotely, whether you communicate through zoom or on the phone, or whatever, but everyone is used to doing it, and you're doing it just fine. Thank you very much. Yeah,
 
<strong>Candy Messer ** 35:36
I think it's interesting, because, you know, yes, we are all in different places. And I think a lot of people enjoy still having the ability to work from home, but we still want that connection with each other. So we do have, you know, our, like, chat, you can individually send a message to one person, if you need to reach them, or if there's a group, you know, sometimes we'll send a picture of something just into the group chat. You know, like, when the ladies have had their babies, or they want to just do an update and send a picture, we could do that. Or, you know, sometimes we just send those quick little messages. But I also have a weekly team meeting that we're all coming into, we get to see each other on Zoom, see each other face to face, and most of the time, their business, but sometimes I'll have like a special little event, you know, like I've done for the babies that are gonna be born, we'll have work, we're gonna have a special little baby shower today, right? You know, or if someone's getting married, or someone just graduated, you know, so then we can honor like, the special events in their lives as well, which helps us feel connected to each other. So it's not like, Well, I'm just in my house, and you're in yours, and we don't get to see each other.
 
</strong>Michael Hingson ** 36:46
But look at what you're doing, you're, you're really providing a very supportive environment. And you are really adopting and adapting to whatever situation you need to do in order to make it a productive situation for everyone who's involved, which is your entire team.
 
<strong>Candy Messer ** 37:07
I'm just thankful that we had been putting into place, the ability to work from home, because if we hadn't had that already in place, and that shutdown had been order, it would have been more difficult for me to allow staff to immediately work from home because our phone system wouldn't been set up properly, or the way that we could get the data that we needed, or things like that. So I'm just thankful. Because at first I was like, how do you know, when you have someone at home, you know, that they're going to work as effectively as if they're in an office, you know, and so I'd actually had an employee in the past that actually stole time from me, you know, if I wasn't in the office, she would extend her lunch break and have people cover for her or different things. And when I found out about that, like, I was just pierced, like, in my heart, it was just like, I trust people. I'm loyal to people, like I kind of expected, I guess in return, like if that's how I am, that's what I'm gonna get. And so there was a huge trust issue at first about like, Can I trust people if I'm not actually going to see them? Because if this could happen in an office, when I went out to meet a client or do a networking event, what is going to happen? If you know, we are not in the same room? And I can't say that every single person hasn't, you know, done something maybe that wasn't 100%? Honest, right? I don't know for sure. But based on the team that I have, and how everybody does, what I see needs to be done. Like, I don't think that there's anything going on. And if somebody is not quite as productive. Is it as important now to just make sure that they're on the clock for the eight hours? Or is it more important to have the work that gets done? Right. And so that's what I have to look at is yeah, they're accomplishing the work. Right.
 
</strong>Michael Hingson ** 39:02
Right. Well, and it's always a value judgment, but it's great when you pretty much have mostly or most all the time people who are doing doing things the right way doing the right thing. And you don't have a lot of dishonesty and there is no need to to be dishonest to emulate. I think mostly people want to be honest and tend to be which is great. Right? Well, so do you. How do you get new clients? How does that happen? Since everything is remote
 
<strong>Candy Messer ** 39:40
Interesting enough, we still get I originally when I was first starting my business, a lot of the referrals I had were from professionals like a CPA, a financial planner, maybe a business banker, but over time, we've had a lot more people finding me through like a Google search or sometimes Yelp or things With that, too, but I think because I share so much content, I was, you know, back from, oh, gosh, at least 10 years ago, I think I started a blog, a written blog. And now I do video blogs. Now I of course have my podcast as well. And so I think, because I'm putting out so much content now that people are searching and finding us, and reaching out, and then I've done a few videos, especially, I've had a lot of people reaching out to me, because I did how to videos on the employee retention tax credit, which a lot of people have probably heard about, there's a lot of aggressive companies out there to telling everyone you qualify for $26,000 per employee, you know, which is a lot of times not true. But what I did was, I showed people how to claim that without even having to pay a professional to do it, right. So I walked him step by step, here's like the worksheet, here's how you put it on this form, and, you know, send it in. But people would still reach out and say, Well, I have questions. I'm not sure if I'm doing this, right. So we've been able to help them to as customers. So it has brought in customers, even though my intention was just to put out free information out there. So small business owners could get this because what really annoys me are these big companies that are or the aggressive companies. I don't know how big they really are. But they're taking 1520 30% of the credit by helping these small businesses claim this and I was like, you know, the whole point is, they kept their employees on staff during a pandemic, a lot of times they were barely able to survive, because they didn't have the cash flow. So why not help them get the cash in their pocket and not take 30%? You know, so let me show them how to do it. And that's kind of how I've had a lot of people come to me too, because they're finding those videos on YouTube. And I'm answering questions, if they have questions. Now, there have to be general questions. If it's very specific to them, then we have to say we need to have a consultation. And that's a paid consultation, because there's too many individual questions. But if someone is just asking a basic question, I'll answer that question for them.
 
</strong>Michael Hingson ** 42:09
During the pandemic, it was just my wife and me in in the business. So I suspect we probably wouldn't really qualify for getting a whole lot because income was a little bit rare. Not not, like, none at all, but it was a lot less because speaking and stuff wasn't happening. But you know, but I see those commercials all the time. And I've always just been amazed by them.
 
<strong>Candy Messer ** 42:36
And it just seems right now there seems to be a lot more like it comes in cycles, like I still even get texts, phone calls, emails, you know, have you applied for this, you can get up to $26,000 per employee just reach out to us. And so I know one of my employees actually told me recently, somebody had emailed us. And they were mad, because what we had said that their credit was was less than the $26,000 per employee. And it's like, well, you didn't do this correctly. So then she said, Well, let me explain like what the difference is. So number one, that's assuming that you qualify for all six quarters. Number two, it's assuming that everyone on payroll qualifies. If you have a majority owner and any family, like they don't qualify, it assumes that every person earned the maximum wage, and it assumes you didn't have a PPP loan, you know, or, or things like that, too. And so when she was able to show like, well, this didn't qualify, or this person didn't make the 10,000, or you had a PPP loan, and so you had to have this much of your money go here, then it makes sense. But again, there's a lot of misleading information out there. And that's why I get really annoyed. Right, because it's like, just be honest with people and provide the service at a reasonable rate, you know, and, you know, let them have the cash that they need in their business. Yeah,
 
</strong>Michael Hingson ** 44:01
because that's what it's really about. Well, you mentioned that you have a podcast, I'd love to hear more about that.
 
<strong>Candy Messer ** 44:09
Sure. Well, just like I never intended to be a business owner. I'm not sure if I actually said that in this interview, but I never intended to be a business owner. It just kind of happened. I never intended to be a podcaster what happened was teach ya. Right. Someone saw what I was sharing on LinkedIn. So I would, you know, post an article or things weekly, and of course, just general posts through other social media things that I was sharing, and she said, I think your content would make a great show. And I was like, huh, like, that's a scary thing. I'm actually an introvert. I'm shy and so like, at the time, too, that was a live show for an hour. I was like, am I going to know what to say? Am I going to know what to do? Who am I going to interview? I don't really know if I I'm going to be good at that. But then I just thought, you know what, why not try it, like, what's the worst that could happen? Right? And so I was with them for about 15 months. So I signed up. Before the pandemic, I signed up in 2019. So I went about 15 months. But then at that point, too, it was like, I want to be wise as well, with my business finances, we still don't know what's going on. And I can kind of cut back on that expense, do it myself, and my husband had been telling me, I should do it myself anyway, because then I could also be on YouTube, he's like, people search YouTube, you could post your videos there. And so in 2020, we did convert to doing it on our own and, you know, doing it through YouTube, as well as putting it to the podcast platforms. And I actually, a couple weeks ago, maybe or just recently just aired my 200 and 50th episode, I've recorded more, because we record a little bit in advance. But we've now put out 250 episodes, which I'm excited about that. And the goal was for me, educate business owners to help them be successful, because I see too many people who don't know what they're supposed to do until after they get a notice even like you are supposed to have a business license, you are supposed to have paid estimated tax payments, you are supposed to have collected and paid sales tax, and then they get these notices with penalties. And a lot of businesses started even in the pandemic because someone lost a job or they had free time. And now they could start a business. And they had a hobby, they had an interest, but then they didn't understand like all of the things about having capital, you know, understanding profit versus cashflow. Like there's things that they just didn't know. And so many businesses have failed. And I don't want to see that happen. So I interview experts, we don't talk just finance, you know, by the interview experts in the vast array of topics, to educate entrepreneurs. So if they need help with, you know, sales, understanding what they can do, to put together a presentation, you know, for a potential client, or maybe they need human resources assistance, or maybe they need to understand what they should have in a contract. You know, what are the types of things that business owners should know? Because most of the time, we're solopreneurs doing it all ourselves? And we don't know what we don't know. So that's kind of why I still do my podcasting is really just talking with people to educate those entrepreneurs so that they get the information that they need to apply it to their business.
 
</strong>Michael Hingson ** 47:46
What are some of the most common things that you discover people don't know about doing a business that you advise people about on the podcast or whatever?
 
<strong>Candy Messer ** 47:56
Sure. So again, like just on the podcast, we'll just talk about, again, any kind of thing that will affect the business. So whether it's on a legal topic, a marketing topic, finance, so what I started doing, because at first, I was always interviewing other people, and I never really even talked about what I did in my industry. And finally, I was like, well, I should be also sharing tips. So I'll now just talk sometimes about a topic. But like, recently, I talked about household employees, you are supposed to have them on payroll, if you have someone like a nanny, or if you have, like in home care for a family member, you're not really supposed to do them as independent contractors. And depending on the state that you're in, there could be some really harsh penalties as well. I mean, the IRS does have guidelines too. But some of the states are even more strict in California is one of them. Like if, in your business, you are paying someone to do the work that drives your business revenue, they are an employee. Right. According to California, there have been a few cases. And there's been a few exceptions. But in general, you know, if you're a website developer and you pay someone to create websites, you are not supposed to issue a 10 a nine to them, you're supposed to put them on payroll. That's one of the big things that people still don't know is they just think, Oh, it's just easier to pay someone I'll just write them a $500 check every you know, however, often I'm supposed to pay them and they can handle the taxes. And if something happens, and you know, it's great when everything's fine and dandy, and you're on a great relationship, but what if something happens, and now there's some type of Fallout, that person no longer works for you and then they go file for unemployment. Now you're going to be audited, you potentially are going to pay for all of the staff that you have. So we had someone that came to us. I think it was about two or three years ago, that they had been paying everyone as independent contractors. One person left the company filed an unemployment claim. And then the state agency came in and said, Oh, you had all of these people, you were supposed to have paid as an independent contractor you that you paid as independent contractors, you should have paid us employees, and now we're going to penalize you this much. And it was a pretty stiff penalty. And the lady was like, Well, I didn't know. But the government doesn't care that you didn't know, they say you should have known. So that's one of the big things that I see is people really just don't know, you should be putting someone on a W two and not paying them as an independent contractor. I had someone come to me once to that, when I was talking with her and wanting to go through kind of the compliance checklist. And I asked her, do you have a business license? And she said, Oh, I don't need a business license, I have a DBA. Those are two distinctly different things. And so I think a lot of times, there's just a lot of confusion around what do you need for your city? What do you need for your county? What do you need for your state? What do you need federally. And so that's where a lot of mistakes happen. And penalties arise, because someone just didn't know what they didn't know. And if you would have done something on time, you wouldn't have had the penalty, but now, it's too late. And now you have to pay this extra fine.
 
</strong>Michael Hingson ** 51:28
Well, we have my know, personally, worked very hard to have a good accounting group that helps us with taxes and helps us with everything relating to the business and I never have any qualms about calling and asking, are we doing this the right way? And I agree with you that, you know, I I know what I don't know, which is a whole lot. Okay, that's fine, as long as I can deal with someone and reach out to someone who does know. And I think that's really the important, the important part about the process, we we shouldn't make assumptions, because there are just too many ways that we mess up and don't necessarily understand it. And so I hear what you're saying?
 
<strong>Candy Messer ** 52:13
Well, I think that's where it's important to understand the value of working with professionals, right, having an actual CPA that could help you with tax prep, instead of just going to h&amp;r block, or you know, some of those others, where you're not going to even have a relationship with that tax preparer. A lot of times they turn over so fast. Every year, there's someone new, but the person who helped you in the past isn't even there doesn't know your specific business, you know, or a financial planner, working with them to figure out what should you be doing, planning for things now for your future, whether it's just your business, your personal, everything kind of commingles a lot of that too, but really seeing the value of what you're getting from working with someone. So it's the same thing with us, if someone just sees us as like transactional, we're just going to post some things and they're going to be able to go to the CPA, that's not as great of a relationship that we want to have, as much as we want to be an advisor, we want to be able to help you understand your finances, what can you do to make improvements to improve your cash flow, like have better profitability? You know, but a lot of times people see, like the dollar sign, and they're like, oh, but you know, the computer shouldn't be doing everything, why would I pay you this much, right? And the computer doesn't do everything. That's, you know, not a fact. But, but some people just see it as a commodity, because they have to pay their taxes, somebody has to do the income tax returns, so they have to have a CPA, and then they need someone like us to do the bookkeeping, so the CPA knows what to put on the tax return. But if you don't see that as an investment in your company, you're going to want to pay the least amount, you're gonna want to have the least interaction with them as possible, right, and you get what you pay for a year. Right, exactly. And so I think that's one of the things we are trying to explain to people as well as ces as a resource, and let's work together in a partnership, not just a once a year, drop off your box, and you know, we'll post the things for you, or even if it's once a month, like look at the information that we send, but financial reports give you great information, and you can use it to make wise business decisions. If you don't even look at that. How do you know if you're doing well, just because you have money in the bank doesn't mean you're profitable. What if you, you know, got a loan or you got a grant or different things, right? That money's on income, right? And so your expenses could be more and if you're not making some adjustments, you could be in for a big surprise, you know, and so there's it's like that working together. How can we make things more efficient? What can we do to really have you be successful
 
</strong>Michael Hingson ** 54:59
and Those are all certainly important things. And I think that's really the key is that your job is in part to help make your clients successful.
 
<strong>Candy Messer ** 55:11
Right? It has to be part of it. Exactly. And like I said earlier, like too many businesses fail, often they don't have the capital they need, they don't realize, you know, you need to have more money to run the business than you think, especially when you're launching a business. A lot of times, people don't realize everything that it takes, you know, to be able to run a company. Now, if you have a service based business, especially if you're working from home, you're not going to have as much overhead, right? If you're going to try to sell a product, if you have an actual location that you know, you have your overhead rent and utilities, and you know, all of that, then it's going to cost you more. But I usually tell people, if you're going to be running your business, and you're coming up with your budget and your estimates, first go ahead and create, what do I think I'm going to make? What do I think my expenses are going to be? And then reduce your income and increase your expenses? Right? And then that may be a more realistic picture. And it actually is the income is more than you thought, fabulous. If the expenses are less than you put on your budget. Wonderful, right? You have more available to you that you can then invest into your business again, or you know, put away for those unexpected things that happen because we all have unexpected things that happen that you want to have that rainy day funds set aside.
 
</strong>Michael Hingson ** 56:36
Yep, absolutely do. And it's important to do that, because you just never know what's going to happen. Right? So what do you do when you're not doing business stuff and being an entrepreneur?
 
<strong>Candy Messer ** 56:49
Well, like I said, now that I am close to family here to in Tennessee, I love to spend time with my grandchildren. Like I said, I'm about to have a third within the next couple of weeks. And so again, I'll be helping as much as I can. Because it's never easy to have a newborn, let alone when you have toddlers and children. My daughter will now have three children four and under. So she's gonna have her hands full. When I'm here, I've actually been learning some gardening I didn't get to do too much ever really in California. I mean, when I lived in St. Pete, Georgia, we had a little bit of space, but not much. But other than that I never really had a place to really plant and so I'm trying some things last year, I actually did really well with some squash, spaghetti squash, I mean, spaghetti squash, I didn't even tend actually had started like a compost and then threw some seeds in there and the seeds like just took off and I ended up with nine spaghetti squash without even intending to. But we had grown some jalapenos, although my husband said they weren't hot enough. He said they're too mild throw those seeds out. For next year, let's get hotter ones. But so you know Cilantro is doing well or oregano is doing well. So I've had some success. And then this year, I'm also working on a few new vegetables. So so that part has been fun. And you know, we see what works, what doesn't and learn from it. And then when I'm indoors, I do love to read or I crochet I make gifts. A lot of times for people if I know they're having a baby or something to me like a baby blanket, or like a beanie and booties and a pacifier clip, or you know just different things. So when I have the chance, I will put that together and give that as a gift. But those are kind of the things I enjoy. I wish we
 
</strong>Michael Hingson ** 58:41
could do more growing up trees up here. Like I'd love to grow a peach tree and some of those things, but we live up on the high desert and so it just doesn't work for the biggest reason is it gets too cold in the winter. We don't get the snow, but we get the cold.
 
<strong>Candy Messer ** 58:59
We have cold here too. But we were told that certain things will do well, so we actually planted last year and we were told it will take two to three years to really see fruit. But last year we planted apple trees and this is the thing it's like you have to have some that pollinate each other. Right. So this one pollinates this one but doesn't pollinate this one. So we had to get like a Macintosh that will pollinate these other two, you know that we got and then we did get a peach a plum persimmon and cherry as well. So we'll see. And now we have a lemon two, which, again, we're told citrus doesn't do well when it gets really cold. But then we've been told here that it still will work. And so last year, we bought a lemon tree but we brought it inside. We left it in the bucket. We brought it inside during the winter, but it's continuing to grow. So about three weeks ago we planted it outside. We'll see. We'll see what we have to do to protect it but we're going to try
 
</strong>Michael Hingson ** 59:54
one of the things that we did we had a lemon tree and I guess a lime tree When we lived in Mission Viejo, and it got cold enough, that some times during the winter, we put put a plastic bag over, we kept them in a bucket, we would just put a plastic bag over it. And that was enough insulation. So the tree survived. Interesting. We just did it at night and then took it off. But well, this has been absolutely fun to do. And I really appreciate you coming on. Do you have any other kind of final words of wisdom that we should pass on to folks?
 
<strong>Candy Messer ** 1:00:30
I would just say whether you are you know, a business owner or not really just look at your financial picture and plan for your future and see, you know, what can you reduce in your expenses that are not necessary, so many people will like, buy those subscriptions and forget about them or not use them, you know, so really just maybe audit your expenses, see where you could cut some things out that you're really not using and then Park put that money away into something that's going to grow over time? And then you know, you'll benefit from that.
 
</strong>Michael Hingson ** 1:01:05
Well, that is wonderful. And I really appreciate you saying that if people want to reach out to you how do they do that and and learn more about you and, and maybe engage your services?
 
<strong>Candy Messer ** 1:01:17
Sure, well, I would, I'll go ahead and say for my podcast again, you can find that it's called biz help for you.
 
</strong>Michael Hingson ** 1:01:23
Bi is B I Z
 
<strong>Candy Messer ** 1:01:27
for you help. And then four is spelled out f o r you are but F O R. So this help for you on YouTube. You can also find it on many podcast platforms. And then my website is AB and <a href="http://P.com" rel="nofollow">P.com</a>. Or if you want to type out the full thing affordable bookkeeping and <a href="http://payroll.com" rel="nofollow">payroll.com</a>. But you can find out a little bit more about us there. And of course, I'm on social media, you can find me on LinkedIn. I do have a business Facebook page as well. But like I do a lot on LinkedIn too. So you can connect with me there Candy Messer, and I would love to just connect more with people who have some questions are willing to be here as a resource,
 
</strong>Michael Hingson ** 1:02:09
<a href="http://ABandP.com" rel="nofollow">ABandP.com</a> as the and the and sign or a n d
 
<strong>Candy Messer ** 1:02:13
it's a n d so it's filled out. So
 
</strong>Michael Hingson ** 1:02:16
A, Band <a href="http://P.com" rel="nofollow">P.com</a>. Well, thank you for coming on. And hopefully we'll see you at the next PodaPalooza but I really appreciate you taking the time to do all this today. Now it's getting to be dinner time for you. Which is, which is always an important time of the day. But I'd like to thank you all for listening to us as well. If you'd like to reach out and comment to me about our episode today or have any thoughts about future guests. We're always looking for guests. So Candy if you know anyone that you think we ought to have as a guest always looking for suggestions. We'd love introductions. You can reach me at Michaelhi M i c h e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page. www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear your thoughts always looking for input. And of course, please give us a five star rating wherever you're listening to this podcast. We appreciate your ratings and your thoughts. All the more and I love to get them so please don't hesitate to do that. And again, Candy, thank you very much. This has been absolutely fun and delightful to do with you today.
 
<strong>Candy Messer ** 1:03:30
I enjoyed our conversation. Thanks for the invitation.
 
</strong>Michael Hingson ** 1:03:38
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Profitability and Growth Advisor with Candy Messer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/904c80b2-5346-4e77-ad91-78421b6e6ad0.mp3?source=rss&amp;ext=asset.mp3" length="41873495" type="audio/mpeg" />
<itunes:episode>154</itunes:episode>
</item>
<item><title>Episode 153 – Unstoppable Data Driven Coach with Maryl Eva</title>
<guid isPermaLink="false">https://pinecast.com/guid/551a282d-f5fa-49a6-b5b4-592dc41757f7</guid>
<pubDate>Tue, 15 Aug 2023 20:43:50 -0000</pubDate>

<itunes:duration>01:03:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f1ab3ebc-5194-49dd-8bc8-9a82a8b09957/UM153-Maryl_Eva-Coverart.jpg" />
<description><![CDATA[<p>Maryl Eva says she is “a tattoo enthusiast, who is obsessed with gardening, her dog named Jim, and helping clients gain self-awareness”. Yes, we will talk about all these subjects. We start with Jim. Why not? I am sure he and guide dog Alamo would get along so dogs got, at least for a brief time, top billing.</p>
<p>Maryl is a “data driven coach” who uses a tool called TAIS to conduct initial evaluations and direct how she coaches her clients. She offers lots of great life lessons and observations I think we all can use in our work and personal worlds.</p>
<p>I look forward to hearing from you about this episode. Clearly as you will see, Maryl is unstoppable, but it has been a journey for her to get that way. Enjoy and please let me know your thoughts. As always, I would appreciate you giving us a 5 star rating. Your ratings and insights are extremely important to me</p>
<p><strong>About the Guest:</strong>
Maryl Eva (She/Her) is a tattoo enthusiast, who is obsessed with gardening, her dog named Jim, and helping clients gain self-awareness. As a data driven coach, Maryl helps people understand and leverage their strengths in a personal and professional capacity. By creating strategic plans that ask and answer questions such as “what do you NEED to have in your environment to thrive?” and “in what situations can you leverage the strengths of others?”, Maryl helps clients sustain growth and make informed decisions about their paths.
Here’s an example: You know you want to be a leader. Your data shows that you are a strategic thinker who is less energetic with monotonous tasks, who appreciates novelty, and who is highly competitive (four of the twenty scales we measure). This profile is not going to succeed in an industry that moves slowly and operates “the way things have always been done”. Your strengths will take off in an industry and position that is project-based, fast moving and has an emphasis on winning.
Let’s think smaller for a second. You KNOW you want to be a leader, but for the time being, you’re learning the ropes of your industry and you feel like pulling your hair out. A lot of your job is tactical and draining. You’re not directly involved in the wins of the team. How are you going to survive until you get to where your profile is leading you?
Here are some tips:</p>
<h2>-</h2>
<h2>-</h2>
<ul>
<li>Self-awareness, understanding our tendencies, figuring out where our energy is drained or sustained, creating boundaries, and articulating an authentic personal brand are all things that data-driven coaching helps you achieve.</li>
</ul>
<p><strong>Ways to connect with Maryl:</strong></p>
<p><a href="http://www.linkedin.com/in/maryleva" rel="nofollow">www.linkedin.com/in/maryleva</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, once again, and yes it is that time unstoppable mindset is back with you for another episode. Today we get to talk with Maryl Eva, Eva. And Maryl is a person who is a tattoo enthusiast, a gardener. She has a dog named Jim that I my longing to hear how much she spoils him. And she loves to help clients in terms of dealing with the issues of gaining self awareness and connecting. So I think we're going to have a lot of fun. We got a lot to talk about. And and yes, we definitely have to spend some time talking about Jim Maryl. So Maryl, welcome to unstoppable mindset.
 
<strong>Maryl Eva ** 02:01
Thank you so much, Michael. And I'm really excited to be here. And you're gonna have to rein me in when talking about Jim, because I could spend the entire hour just doing that.
 
</strong>Michael Hingson ** 02:09
Well tell us a little about Jim. Let's
 
<strong>Maryl Eva ** 02:10
start. Yeah, perfect. Jim is almost five, he is a Brittany. And I like to cut his hair. So he has just a little tuft on the top of his head and like the ends of his ears are curly, and everybody hates it. But I think it's so cute.
 
</strong>Michael Hingson ** 02:26
Well, does he react negatively to it?
 
<strong>Maryl Eva ** 02:29
No, he loves getting it. There
 
</strong>Michael Hingson ** 02:32
you go. So you know, who cares what other people think of that it's all about Jim. Exactly. Well, I really appreciate you coming on unstoppable mindset and getting the giving us the chance to talk with you and getting the chance to talk about whatever you'd like to talk about. I'd like to start by just going back a little bit and tell us about you growing up and kind of how you got where you are anything that you want to talk about regarding the younger Maryl?
 
<strong>Maryl Eva ** 03:03
Absolutely. So I grew up in Cambridge, Ontario. And I ended up going to the University of Ottawa for biomedical studies. And that was after sort of a, an easy high school career, let's say of getting really good grades and thought that university would be no different. And I did horribly, I failed three classes in my first year and knew that I couldn't stay in that program. And the only class that I really enjoyed was psychology. So I ended up switching over to psychology, and loved it. So after university, I wanted to kind of branch out a bit and I ended up doing a post grad at a college in Toronto, and did sporting event marketing where I met. One of my professors named Nancy and Nancy asked after I graduated if I wanted to help her start a company that was focused on bringing a psychometric evaluation to younger professionals. And so this assessment is called TAIS T A I S and completely changed my view on myself. I'm an extremely skeptical person by nature and didn't really know what it would offer me but it's completely just changed how I view myself and self awareness in general. And I've been really passionate about helping people build these strategic plans that are centered around self awareness ever since.
 
</strong>Michael Hingson ** 04:27
Well, how to TAIS really change your life.
 
<strong>Maryl Eva ** 04:30
So the first, the first thing that I learned about myself with TAIS, so I'll back up just a smidge and talk about TAIS. So it stands for the attentional and interpersonal style inventory. And it's a psychometric assessment that was created in 1976 and has been used by like major sports teams, tier one military, CEOs, executives, top research in medical studies, not sort of thing. But nobody was really bringing it to younger people. So I felt very fortunate to be able to have access to this assessment. And Nancy, who was my coach and mentor, and continues to be my mentor now, she said, Maryl, you're, I think you're quick to anger, and you feel very guilty about it immediately. And I was so horrified because I had spent years trying to hide up back from people. And I was like, Oh, God, she seen the worst that I have to offer, which is that I'm quick to anger. And she said, it's not a bad thing. It's actually one of your biggest strengths. You know, you can have hard conversations with empathy. And people understand that, you know, you're direct, and if something was wrong, you would tell them and they can trust that you're going to be honest with them and build trust, and it's actually your biggest strength. So this thing inside me that I had been hiding for forever, became something that I ended up really loving about myself. So huge change.
 
</strong>Michael Hingson ** 06:00
And so I assume you put into practice in your own life, the things that you learned from TAIS, and so on.
 
<strong>Maryl Eva ** 06:09
Yeah, absolutely. And with kind of keeping in this quick to anger, one of the things that I've already mentioned that I'm skeptical that I used to be even more skeptical. And so it's been something that I've actively worked on, with the knowledge that I've gained from taste and the process of coaching. And I've kind of been able to build strategies to be a little bit less skeptical. And now since it's a habit, after years, I don't need to use these strategies to be less skeptical. And the result is it's made me more open minded to a lot of different things a
 
</strong>Michael Hingson ** 06:41
little bit less likely to anger is quickly.
 
<strong>Maryl Eva ** 06:45
Yeah, definitely. So you know, before, it would be if I felt somebody was wrong about something, I would need to correct them, or very had a strong sense of justice, even if it had nothing to do with me. And, you know, if someone just an example, if someone's very interested in using crystals for their, their health, so it's something I'm interested in. So before, I might have said, like, well, here's all the reasons that it doesn't work. But the strategies that I put in place where I first asked myself, is it hurting anybody? Is it hurting them? Is it hurting somebody else? Am I in a position to stand up? And Is anything going to be gained if I actually, you know, share my opinion on this? Well, no crystals, somebody using crystals to cure their headaches is not hurting them. And I'm not going to gain anything by sharing my own thoughts about that. So just take a second and think of this from a learning environment or learning perspective and see what I can learn about this. And I enjoy that way of thinking a lot more.
 
</strong>Michael Hingson ** 07:44
Yeah, absolutely. And the other aspect of it is, have you discovered sometimes that perhaps things like them using crystals and so on really does work?
 
<strong>Maryl Eva ** 07:56
It does. Yeah, the brain is a powerful thing. So if somebody believes that using crystals helps them with their headaches, chances are it does help them.
 
</strong>Michael Hingson ** 08:03
Yeah. Whether it's directly the crystal or not. The point is that they believe that it does.
 
<strong>Maryl Eva ** 08:09
Absolutely. And it's not my place to ruin that for them.
 
</strong>Michael Hingson ** 08:13
Yeah, or or to, to criticize we, we are such a critical race, aren't we we criticize a lot.
 
<strong>Maryl Eva ** 08:21
We really are. And sometimes it's good. And sometimes you really need to learn to rein it in.
 
</strong>Michael Hingson ** 08:26
One of the things that I've said it a few times on this podcast is I used to say I'm my own worst critic, I love to listen to my speeches, I record speeches, and then I listen to them. After I get back from delivering them somewhere, and I've said, I'm my own worst critic, it really helps me get better. But what I've learned is, I shouldn't really say it in a negative way. And so I've learned to say, I'm my own best teacher, because I really do get to learn and teach myself by listening. And that shouldn't be in isn't a negative thing.
 
<strong>Maryl Eva ** 09:00
Absolutely. I really liked that. I like that reframing. And you know, Michael, that's the top athletes all have a high self critical score. And it's a good thing, it pushes you to be better, it only becomes a problem if you don't have an outlet for that self critical. And then you kind of spiral and maybe don't have the right foundation of strength awareness and things like that.
 
</strong>Michael Hingson ** 09:22
I find that if we get away from the concept of self critical and say it's a learning experience, and I'm teaching myself and I grow from it. First of all, it takes the negativity away. And it it brings in more positive things. And I tend to be more open to my own evaluation by doing that. I love that great
 
<strong>Maryl Eva ** 09:44
way to reframe,
 
</strong>Michael Hingson ** 09:45
yeah, makes a lot of sense to do. Words matter. It's as simple as that. And we oftentimes grow up thinking about too many negative things and, and worrying about things in a negative way. We so often When do what if? And we so often do? Gosh, I'm my own worst critic. I can't do that, when, in fact, all of those are opportunities.
 
<strong>Maryl Eva ** 10:11
Yeah, absolutely. I often tell a story about an old boss that I had that wasn't a very good boss. And he told me once that Maryl what I love about you is that you're a Yes, man. And I didn't say this. But I was thinking like, Yeah, I'm only a Yes, man, because I don't really care anymore. And it's kind of the same with yourself, right? Like, nobody's gonna care more about your, your future than you. So being, you know, a little bit of a teacher, as you might say, is really a sign that you care about yourself.
 
</strong>Michael Hingson ** 10:43
Yeah, and, and it's the way it ought to be. We, nobody's gonna care more about us than us. And that isn't a negative thing. It isn't an egotistical thing. It's more an issue of, we learn to value ourselves, and we learn to do all we can to, well, whatever our mission is, improve life, connect with people help other people connect, teach people or whatever. But we're the best that we can be if we really let ourselves do what we need to do, and then learn from it. Absolutely. So you and Nancy started the company.
 
<strong>Maryl Eva ** 11:23
Yeah, we started a company in 2017. And then parted ways in 2019, she was kind of taking the company very sports driven and working with athletes. And even though I have a, you know, post grad certificate in sports, it's really not my area of interest. So I went to go work in the poultry industry for a while and, you know, was sort of part of the the big layoffs that were happening. And I found myself sort of unhappy and wanting to get back into working with with people and working with taste again. And so I've kind of gone out on my own with still having Nancy as a mentor, but going out on my own to coach clients.
 
</strong>Michael Hingson ** 12:08
So you and Nancy, sort of at least still work together at least as mentor and mentee and collaborators in some ways.
 
<strong>Maryl Eva ** 12:15
Absolutely. And I'm sure we always will. She's, it's, you know, when you find somebody who really values self awareness and values growth and personalized growth, it's it's kind of hard to quit that.
 
</strong>Michael Hingson ** 12:28
Why is self awareness so important? Tell me more about your thoughts on that.
 
<strong>Maryl Eva ** 12:33
Yeah. And self awareness is one of those. I think it's kind of like a buzzword?
 
</strong>Michael Hingson ** 12:39
Yeah, it is. And that's why I asked, right, yeah.
 
<strong>Maryl Eva ** 12:41
And it's so important, because it really is just the foundation that we build our entire lives out of. It's, you know, understanding who we are, it helps us make better decisions, it helps us feel better about the decisions that we've made. It helps us make changes when we need to, it keeps our brains engaged. And honestly, it's just, it's more fun when you're self aware.
 
</strong>Michael Hingson ** 13:03
What does it really mean, to be self aware?
 
<strong>Maryl Eva ** 13:07
So to me anyway, self awareness is having an objective look at who we are and how we react to different situations. So it's not necessarily just, you know, oh, this is what I like, or this is, when I have fun. It's more like, where do you go under pressure? Or what's your default setting? If you're in a situation? How do you respond to other people in situations? How do you communicate yourself? Being for me being able to have a framework to kind of rely on for like, taste, for example, or really any data driven? Coaching is pretty essential to just have that sort of framework of what self awareness means to you. So
 
</strong>Michael Hingson ** 13:50
it seems to me that as part of that you should also be working to really do a lot of self assessment, as you said, self awareness, but self assessment and evaluate what you're doing. Is it working? Is it not working? How can I make it better sort of thing?
 
<strong>Maryl Eva ** 14:07
Yeah, absolutely. And if you have a tool that helps all the better, if you don't have a tool, you know, just yeah, having to kind of ask yourself questions. I like to think like, if you're struggling with self awareness, and you don't have access to data driven coaching, there's definitely publications out there that can help. Tasha Urich is a an author, I think she's like one of the foremost researchers on self awareness. Her book is called Insight and it's a great place to start. And, you know, if you don't have access to that sort of resource, I say, you know, like, kind of treat yourself like a little scientific experiment and be like day 1020 of self awareness. Like subject feels better after talking to Mom potentially extroverted question mark, like just that sort of thing. Makes it fun to
 
</strong>Michael Hingson ** 14:55
well, the whole issue of self awareness also comes down it seems to be a little bit to, then how you comport yourself overall, which, which is, I guess another way of saying, we also need to learn to be or work to be energetic and not be passive in everything that we do. It seems to me that that's kind of important. So what do you is, if you were to say it, what's the value of what gives us energy and understanding that
 
<strong>Maryl Eva ** 15:27
so important, like, you know, we all know this, that there's a finite amount of energy that we have to get through each day. And you know, for some of us, that amount of energy that we start with isn't as high as, as some of the other people due to a number of things. It might be, you know, time of year, it might be that you have children or taking up some of your time, it could be a disability. For me, I have a chronic pain disorder called endometriosis. And some days, it's like, almost impossible to get out of bed, but I still have things that I need to do, right. So being able to kind of prioritize things based on how they give me energy, or even being able to proactively plan out my week based on things that give me energy is, you know, it's, it's a game changer. And it's not all like we think so this sort of like self care is just like, well, you know, at the end of the day, I need to have a bubble bath and put my face mask on. But it's a lot deeper and more complicated than that. So for me personally, things that give me energy might not give you energy. For me, I'm very extroverted and then not introverted, at all tastes measures those two as separate skills. So even if I'm not feeling it, I know that if I have a conversation with somebody that I care about, or if I'm in a place where there are a lot of people, even if at the beginning, I'm resistant to it, I know that I'll feel better after I my default focus is also very analytical. So I like to problem solve and look at the big picture. So for me, while I'm having my coffee, I do the New York Times crossword, not always successfully, like I have never completed a Friday or a Saturday puzzle. But that sort of problem solving, it energizes me at the beginning of the day. And I also know what zaps my energy, which is, you know, simple but repetitive tasks, I find those almost impossible to do and so draining. So I know that if I have to do that sort of task to sort of energize myself beforehand by doing something strategic, or body double and go to my mom's house, or have my partner home and and, and I can get through because I'm energized because of that.
 
</strong>Michael Hingson ** 17:34
Do you feel that we really do have some control over how much energy we have, or how much we can take in and increase what we think we have the ability to have in the way of energy?
 
<strong>Maryl Eva ** 17:47
I think we have some control over it. Yeah. And I think for me, well, I know for me, I've had jobs where I've had to be very tactics driven, and do the sort of more repetitive tasks and I am just exhausted at the end of the day. Now, that's not to say that I can just, you know, do enough New York Times crosswords, that my endometriosis won't affect me. But, you know, on the days that I'm not doing very well, I know that, okay, I want to get something done. I know, for me, building strategies is a lot easier and a lot more energy bringing than doing something like paperwork. So when those really bad days, I know I'm still going to be capable of, you know, being strategic, I'm just not going to be as capable of doing the more mundane tasks.
 
</strong>Michael Hingson ** 18:31
What is endometriosis?
 
<strong>Maryl Eva ** 18:33
So endometriosis is a disorder or disease, actually, I think it's classified as where uterus are cells that are very similar to uterine cells grow outside of your uterus and can cause lesions and scar tissues and can like, fuse your organs together. And it can be as it progresses, it can it can be very, very painful.
 
</strong>Michael Hingson ** 18:57
Is it controllable?
 
<strong>Maryl Eva ** 18:59
So the only way to really treat it is through surgery, which is kind of unfortunate. But there is no cure for it through surgery through some medications that can be managed, for sure. But they have not found a cure yet.
 
</strong>Michael Hingson ** 19:16
One of those things we can work toward or hope for. Yeah, I
 
<strong>Maryl Eva ** 19:19
hope so.
 
</strong>Michael Hingson ** 19:20
So the real question is, how come you don't ever seem to be able to complete a Friday or Saturday, New York Times crossword puzzle to the real substance here.
 
<strong>Maryl Eva ** 19:32
Would it be to like self critical stance not
 
</strong>Michael Hingson ** 19:38
not self critical as a teaching moment.
 
<strong>Maryl Eva ** 19:41
I strategically cheat on the Friday and Saturdays and I feel pretty good about that.
 
</strong>Michael Hingson ** 19:49
So maybe there's just not enough energy built up yet or you use it all by the time you get to Friday and Saturday.
 
<strong>Maryl Eva ** 19:55
Yeah, we'll just say it's because I'm young and I don't know enough yet. Well, that's
 
</strong>Michael Hingson ** 19:59
there. So it's a goal. Yeah, you will, you will definitely celebrate the first time you complete a Friday or a Saturday puzzle. Our Sunday puzzles, not as hard.
 
<strong>Maryl Eva ** 20:09
Sunday puzzles aren't as hard, but they're bigger. So they might be more daunting. But not
 
</strong>Michael Hingson ** 20:16
having having never done a New York Times crossword puzzle. I never even look to see if online, they're accessible, but probably, probably not. But I don't know, I won't say that. I don't want to criticize the New York Times. It's it's a different issue. But it is interesting to, to think about, I'm going to have to go explore that. But I also know there are a lot of words I don't know. So you know. Well, so. So you as a as a young person, though, you went out of college, I joined forces with Nancy did things with the the company. And then she took the company to the sports world, and you went elsewhere. And now you're back to coaching, what what made you decide to go back into coaching.
 
<strong>Maryl Eva ** 21:04
It's just something that since I, I started working with taste, and I was a new student, so new out of my post grad, I fell in love with it. And I want to just kind of a little bit more. It's a corporate context, and enjoyed my time working in the poultry industry. But when that was done, I felt I had learned kind of enough about poultry didn't want to continue down that road. And I was job searching when all those layoffs in tech happened. And it was, it was pretty tough. And I was getting frustrated by looking for a job. And I just started kind of coaching on the side and fell right back in love with it and decided it was a venture worth pursuing.
 
</strong>Michael Hingson ** 21:47
So do you actually have a company and a company name?
 
<strong>Maryl Eva ** 21:50
Right now it's just merrily but consulting? Yeah, it's it works. And I've got, you know, I'm very fortunate to have a quite a few clients that I work with, and things are going really well.
 
</strong>Michael Hingson ** 22:04
Do you have clients all over the world? Or Where where are they?
 
<strong>Maryl Eva ** 22:08
I have clients, some in the states and mostly in Canada, um, I do everything remotely, so it could be kind of wherever, but that's just how it's worked out so far.
 
</strong>Michael Hingson ** 22:17
So what is data driven coaching? You describe it, that's what you do. So tell us a little bit more about what that is? And how is it different from other kinds of coaching?
 
<strong>Maryl Eva ** 22:27
Yeah, I think, um, you know, I think coaching has been another kind of those buzzword concepts. And I would say there's almost an epidemic of people deciding to kind of become coaching without training. And so for me, there's two different kinds of coaching, there's foundational coaching, and then there's functional coaching. So functional coaching, eyes are people functional coaches are people who would teach skills based on you know, their own training or their own knowledge or experience. So if you have like, a stockbroker with an illustrious career in trading stocks, teaching people how to trade stocks, perfect, right, very in line with what they they know how to do. And that would be a very good example of functional coaching. So foundational coaches, or coaches, who more help kind of build this general self awareness. And I think it can be, it can be pretty dangerous to have not data driven coaching, because everybody is so different. And the more you can personalize that coaching, the better and then the better your results will be and the more accurate the coaching can then become. So what I really like about data driven coaching is it doesn't really matter what my experiences are, as long as I can help interpret the data and help build strategic plans off of what they've learned from the data, because it's all about them. It really has nothing to do with me at that point. So TAIS itself is what my clients use, and TAIS iscomprised comprised of 20 different scales. And all of those skills influence each other to create a very unique profile, which is reflective or representative of how unique each person is who takes it. But there's, you know, we've all done some form of psychometric stuff, or data driven assessments that could lead to coaching. A really common example is Myers Briggs, which is quite simplistic compared to the ones that we use, but it's a great example that most people are familiar with. And it's that sort of thing is wonderful to just kind of even start your journey of self awareness.
 
</strong>Michael Hingson ** 24:34
So how does it work? How do you interact with clients? Is that do they fill out a form a survey questionnaire? Or how does that work?
 
<strong>Maryl Eva ** 24:45
Yeah, so it's 144 questions just online and then the algorithm of the assessment creates a profile, which then the clients will get kind of access to and share with me and then we go through it and talk Write it together.
 
</strong>Michael Hingson ** 25:01
Why do people come to you? What is it they're seeking that you can help them with?
 
<strong>Maryl Eva ** 25:07
Oh, there's a myriad of things. So I love working with students, I really wish that this was something that I had when I was in university. So I love working with, with students. And a lot of times when I work with students, we talk about things like, you know how to study the best for their unique profile, how to choose a career path that matches their profiles, that it's not going to burn them out, or they're not going to lose interest in how to prep for an interview, it's, you know, these are my strengths. These are some things like, you know, if you ask, what's your strengths, what's your weakness, we can help arm them with really great answers to those things. People who are like a little bit later on in their career, maybe 510 years, oftentimes, they'll come to you wanting to understand, like, how to ask for what they want out of their careers, if they're looking for a promotion, well, what are some of the skills that I need to build in terms of, you know, the direction that I want to go in, that will help me get there, a lot of times, they'll come to me with help to set boundaries, that's probably the most common ask, how to give and receive feedback, how and then teams will come to me wanting to know what their own strengths are, and how to communicate it with their team and as a team leverage the sort of collective strengths that they have.
 
</strong>Michael Hingson ** 26:26
Can you give us kind of an example of maybe a brief case study or just a story about, in general, someone you worked with and what you did and how the whole process works?
 
<strong>Maryl Eva ** 26:41
Yeah, absolutely. So one of my pro bono clients is an old intern of mine. And so I've I've told him, I'll coach
 
</strong>Michael Hingson ** 26:49
named Nick named Jim. Right? Jim? Yes.
 
<strong>Maryl Eva ** 26:53
Human Jim.
 
</strong>Michael Hingson ** 26:58
Didn't know whether he just adopted you after the puppy.
 
<strong>Maryl Eva ** 27:04
I have an uncle named Jim. And that's my call like humans. So this human Jim, he came to me as an intern, and I said, I'd coach him for the rest of his, his university career. So we've been focusing on, you know, building his strengths, so that he can communicate them in an interview and understand his weaknesses as as not being weaknesses, but being things to be kind of aware of, like tendencies to be aware of, and also how he can he can leverage his own strengths to get through that or to leverage other people. But what I think is really amazing for really young people like that is they're entering the the the workforce, is that they learn how to communicate what they need to be their best. And so when they can go to their new boss, or new leader and say, Here's exactly how you can coach me to get the best out of me, I'm going to take all that guesswork out, and you've done a lot of your leaders job for you. And then they know exactly who you are, what they can give you. And it kind of becomes this, you know, very healthy relationship of success and sustainability. Another example, which I think most of us can relate to, is, you know, kind of being able to understand your own strengths, but then starting to look at how other people act in terms of this, this framework of data as well and kind of making some inferences about how they are acting towards you. So one example of that is, you know, if you've ever had a really bad boss, who just like, doesn't let you do anything, doesn't seem to want you to learn or grow and just wants to kind of tear down your confidence. I think that's a relatively universal experience. And it can be really confusing, and it can really have an effect on your confidence. So I was recently going through this with one of my clients who had gone through the strengths, assessment and an understanding what she brings to the table. And we're talking about reasons why her confidence might be low, and it kind of came up with her own her old boss. So we talked about why, you know why her old boss might have treated her this way. And we kind of landed on that she she was insecure, very high in control and wanted to have her hands in a lot of the tactics and the day to day. And that one of the possible reasons that she acted this way was that she was afraid that my client would outgrow her or was insecure and threatened that her these amazing strikes that my client had would kind of shine like shine through over her boss's ability. And for my client. It was it was an amazing sort of revelation of no I think you're right. I think that's exactly what it is. And it was it was never me it was never my abilities that you was keeping me down for it's because I have all of this potential and sometimes that potential will scare people. So she said she's, you know, kind of finally ready to let go of this, you know, her words traumatic experience with her boss and feels like she has a clean slate of trust with her new boss and can really move on from that. So sometimes it goes even deeper than understanding ourselves where we can kind of start to understand the actions of other people around us.
 
</strong>Michael Hingson ** 30:27
So why is it advantageous to do this sort of a process as a data driven coach, as opposed to some other form of or process?
 
<strong>Maryl Eva ** 30:38
going, Yeah, going through data driven, coaching, it's just, it's great, because it kind of cuts through the noise. And it just gives you clarity, so much faster than if you were trying to answer these questions by yourself. And a lot of times, too, we don't, we don't really know ourselves as well as we really think that we do. I can't remember the exact stat. But I know in Tasha Eurich spoke insight, it's, it's very low, how many people actually have kind of true self awareness. And we've lived in our own heads for so long, something that might work is might actually be a really great strength of ours, we might just assume that everybody does it. Right? Like, oh, everybody sees the world this way. It's not a strength. It's just how everybody sees it. So with things like coaching, where there's a little bit more kind of context and a little more objectivity, and see like, oh, no, this is a strength. It's very unique to me. And not everybody thinks this way. So how do I, you know, leverage my own strengths? And how do I understand the strengths that other people have?
 
</strong>Michael Hingson ** 31:39
Of course, maybe it's me, but the fact that you can actually point to numbers, you can point to specifics, which, obviously, then you can help a person interpret, but you can actually go back and point to specific numbers or point to specific kinds of definite answers to questions which become real facts, as opposed to just opinion, that has to help.
 
<strong>Maryl Eva ** 32:06
Absolutely. It's, it's almost like building armor against your own negative thoughts. Because it's like, well, yeah, I'm having this thought that I'm not very good at this, or maybe even imposter syndrome, which I know. You know, I'm a millennial, and I know lots of millennials go through impostor syndrome, you're gonna help you like, No, I mean, the numbers don't lie here. And I actually am someone who is a great big picture thinker, and I shouldn't be included in strategic conversations, my leader.
 
</strong>Michael Hingson ** 32:35
Yeah. Because you have the ability to step back, you have the ability to look close and get specific information. But then you can draw conclusions, and you have the ability to go back and look at it. And take that out into full principle of why something should be the way it is.
 
<strong>Maryl Eva ** 32:56
Yeah, absolutely. And it makes you kind of bulletproof against criticism from others to not in the sense of not listening to that criticism. But you know, if somebody 10 years ago said, you know, Maryl, you're not the most detail oriented person, I feel like, That's so mean of you to say, right, like, how dare you insult me? Someone said that to me today, I'd be like, Oh, my gosh, do you want five examples of why that's true. And it doesn't bother me, because I know that I have other strengths that kind of complement my desire for life a lot better than if I was a very detail oriented person.
 
</strong>Michael Hingson ** 33:31
Well, and the, of course, issue, again, is that you can say, well, here are numbers here are reasons why this is the way it is. You can accept it or not. But still, you as an individual can point to specific numbers, you can point to specific indicators that demonstrate why the opinion that you choose is a valid one that people should consider. And that's part of the issue, though, that we oftentimes get locked in our own opinions and locked in our own way of thinking and don't tend to be open or be willing to open up to explore alternatives. Which gets to really be a big problem. We don't do nearly enough self analysis and ponder our own worlds and how we can make it better and how we can be more open and, and and interact better with others. Yeah, absolutely. So that tends to make life fun. Sometimes, needless to say. Well, so I think you've indicated some of this, but tell me a little bit more about how data driven coaching and what you do has benefited you specifically because obviously, you do take this to heart and you must help coach yourself.
 
<strong>Maryl Eva ** 34:55
Yeah, well, Oh God, I think that we we are we're our own worst students sometimes, aren't we? I, like an example. I recently had a client ask if we could have a session at he was 11pm on a Friday. And without even thinking, I was like, absolutely whatever you need, like if I go to bed before 11 I'm not even awake at that time. So even though I help people set boundaries, I don't always take my own advice. But in general, yeah, it's it's been, it's been amazing for a lot of things like my relationships with people have gotten better. I talked about how I was able to kind of take this self critical thought that I was just an angry person and have it become my biggest strength in and work on the parts of that, that I didn't really care for. I've also, you know, the the detail oriented thing is a real example for my life. I'm not a very good, I'm not very good with with details. And I have been able to have tangible strategies to make sure that's not a problem. So for example, every client session I have before we finish, I booked the next one, so that I don't forget to book, you know, if I say yeah, next Friday, sounds great. I'll pencil you in because I will forget. So just little strategies like that. Some other things that are unique to me that wouldn't be unique, or wouldn't necessarily help everyone else. But if I need to focus, I know that I need chaos around me. So I actually do a lot better if I need to focus or study or something I do better if I go to a bar, I'm really encouraged by that. Environment. Even though I don't drink alcohol, I like the environment a lot. Or if I can't do that, I put on an episode of Hell's Kitchen, in the background for me, like there's nothing more encouraging than Gordon Ramsay screaming. I was just thinking that, yeah, so it's unique to me, as far as I know. But I it's really helpful and, and just kind of being open to things like that, that I would have felt bad about myself a while ago, like before doing taste, I would have been really frustrated that you know, going to the quietest part of the library, and studying actually did nothing for me. And I used to take that to heart like, well, maybe I'm just not as smart as I thought I was because I'm not doing well in these classes. And I'm trying to memorize these facts, but I have no idea. They've just come and gone into my brain. And I don't remember anything. So just even kind of giving yourself the permission and the understanding of of trying new things, and seeing what works for you has been a bit of a big change. And I'm also a lot fat, like a lot quicker to sort of understand other people's perspectives as well. And this sort of thing like taste has given me a framework to identify some traits in other people that as neutral and not as bad. So somebody else, you know, not wanting to or not being very good with change, for example, that used to really bother me, because I'm very okay with change. Sometimes I prefer change. So it used to make me upset when people weren't okay with change. And now I see it as a neutral and not a negative.
 
</strong>Michael Hingson ** 38:08
It is interesting, though, that we hear constantly from people. Yeah, change is all around us. And there's got to be change. And we've got to get used to it. But we hate it. There's this paradox. And I think that it's all too often true that no matter what we say, our environment, or the people around us, teach us more sometimes to be stuck in our own comfort zone rather than exploring the concept of change. And that doesn't mean you change just to change. But being open to the concept of change is something that ultimately we seem to have a hard time with.
 
<strong>Maryl Eva ** 38:47
Yeah, I would agree with that, for sure.
 
</strong>Michael Hingson ** 38:50
So how do you get people to be more open to move towards self awareness to do more self assessment in their lives? What what do you do? Or what do you say to get people to really start to open themselves up to thinking maybe I need to be more open or more accepting of the fact that maybe it isn't exactly the way I think it is? Or that Lisa or other options, which is something that you learn? How do you help other people learn that?
 
<strong>Maryl Eva ** 39:22
So I think self awareness is very much like that, that old metaphor of can lead a horse to water but can't make him drink. There's no real way to kind of force somebody into self awareness. Sometimes things happen that will encourage self awareness, whether it's you know, there's something that's a cognitive dissonance where they thought they they were this way and they come kind of face to face with the situation that shows them otherwise. But you know, as a coach, it really has to be like they have to be ready for self awareness and that sort of reflection because it can be really painful especially if your child Talking about things like competence or, you know, criticism, that sort of thing, it can be very painful to be vulnerable, and not everybody is ready for it. You know, one of my tactics is just to kind of show off how good the tool is, right? Like, tell him a couple of things about themselves that, you know, like Nancy did with me, you know, You're quick to anger and then feel guilty. I'm like, Whoa, how did you know that? Like that kind of that sort of thing. But in general, yeah, you have to be ready for self awareness, and you have to want it.
 
</strong>Michael Hingson ** 40:33
It is hard, though it can to get people to recognize that vulnerability is with us. It doesn't mean that we're weak, but rather that we're open. And that is just something that seems to be very hard to get people to recognize.
 
<strong>Maryl Eva ** 40:52
Absolutely. And I think we, some of us have sort of a, an untrue idea of what vulnerability has to be. So an example of that would be, you know, I have a few clients actually, who said to me, like, I don't want to ask my my leader for help, I don't want to bother them by asking them for help. And I don't want them to think that I need help. And asking for help can be an incredibly vulnerable experience. And the reality of it is that when you ask for help, or you ask clarifying questions, the person who you're asking those questions up, they feel like you're more engaged with the subject matter, or they feel like you're taking it more seriously, if you've asked for help. And oftentimes, they want to help right people, most people want to help them want to be included. So this thing that feels very vulnerable is actually objectively a good thing.
 
</strong>Michael Hingson ** 41:48
We, I think, collectively liked to help other people. And we do like to be engaged, and I value very much what you're saying, because it's a very important point that, in reality, we really want to help other people. Mostly, I think that there are some people who have their own hidden agendas. And that's always a tough thing to deal with. I talk a lot about dogs. And one of the things that I say is that dogs, I believe, really do love unconditionally, but they don't trust unconditionally. The difference between a dog and a person is that unless the dog has gone through some incredible trauma, dogs, at least are open to trust. And I say that now having had eight guide dogs and gone through a training programs, at Guide Dogs for the Blind with guide dogs, and seeing that they want to please they want to trust they're open to trust. But I believe it really takes a year for me to get to the point where my relationship with a dog, synergistically speaking, is so interdependent that we really do anticipate each other and that we work seamlessly as a team. But it is about being open to trust. And the other part about it is that we tend to be a whole lot less open to trust than the dogs do. We learn we learned from other people, well, you know, what is your hidden agenda and so on? Or my dog, my previous dog didn't do it that way I can't trust dog is different than what I had before. Rather than being open, and looking at the new things that come along, and the excitement and the value of a new relationship.
 
<strong>Maryl Eva ** 43:39
Absolutely, you can learn so much from each other if you're open.
 
</strong>Michael Hingson ** 43:43
Yeah, it is. It is something that we have a hard time again, learning. But in our corporate world, there are so many people who don't want to trust because the person that maybe they should learn to trust, they think might have a hidden agenda will betray them and so on. It goes back to we do so much what if we tend to miss so many other valuable things? And we don't really have control over what is because you don't know what's going to happen. Or if it's going to happen. We don't tend to really step back and say, what do I really have control over here and what don't I have control over here?
 
<strong>Maryl Eva ** 44:29
Yeah, absolutely. There's a little piece of kind of good news about corporate America, let's say which is not a phrase you probably hear very often. So two of the scales that taste measures are called support and affection and criticism and anger. So support and affection is where you'd like to give and receive support and overall believe that positive reinforcement is a better way to live and criticism and anger are completely separate skill is basically how direct can you be Are confrontational might you be? How sort of freely do you express any anger or frustration, and the aggregate data of business executives in America tells us that they're much, much higher on support and affection. So even the people at the top, they still want and need to give and receive the support and affection. So love still very much comes through even at the top.
 
</strong>Michael Hingson ** 45:27
In team building and developing relationships, what do you think about the whole concept of conflict?
 
<strong>Maryl Eva ** 45:35
So I told you, I'm quick to anger. So my criticism and anger score is quite high, not as high as my support and affection, but it is quite high. And I think I think everybody has sort of a different definition of what conflict is or what like the the threshold of confrontation, let's say. So for a team that has very similar support and affection and criticism and anger scores, it's going to be naturally quite easy, even if they're quite high on the criticism and anger. So to somebody looking in who has a different sort of scale, they might think, like, man, that team is very uncomfortably direct with each other. But that's all authentic to them, and they appreciate it. And they really appreciate that sort of honesty. And it's this like radical, radical truth telling amongst your team with a common goal to fight for. If you have a team that's very high on sport infection, very low on criticism and anger, it's sort of the same thing, like that team is very loving, and they're very open with their positive reinforcement. And it works, because they're all the same. Where you can get some sort of some kind of conflict to say, as if you have different, you know, sort of different scales on, these are different scores on these two skills. And then it's really just about understanding each other understanding each other's communication style, and just respecting that as how they communicate. So if somebody's higher on the scale, and they're more direct, being able to understand that it's just how they communicate and sort of free up any any notion of conflict when you're having a potentially hard conversation. Also good if you have somebody who's naturally more inclined to be able to have these harder conversations with empathy, you know, those are going to be the people who are going to be working in situations like if you have to discipline somebody or fire them, God forbid. And they'll do a lot better than somebody who is not as sort of apt to have these sort of conversations. But yeah, first step is understanding yourself. And if you can understand your teammates, and sort of radically accept how you guys communicate naturally,
 
</strong>Michael Hingson ** 47:43
have you ever read a book called The Five Dysfunctions of a Team by Patrick Lencioni?
 
<strong>Maryl Eva ** 47:48
I have not, but I'm gonna write it down.
 
</strong>Michael Hingson ** 47:52
He talks about the mistakes that that teams generally make and really becoming teams. And one of the things that he talks about a lot is conflict. And he said, one of the best things that teams can do is to have an embrace conflict. And that leads to open discussions. Now, eventually, a decision has to be made usually, or a lot of times conflict is based around trying to deal with making a decision. But he said, and he says that, that the value of conflict is that people, if they do it, right, are open to disagreement or open to fighting for their position. But they also realize that they're doing it for the benefit of the team. And you got to take the personal out of it. And if you do that, you can have very constructive conflict and discussion. And then eventually, it may come down to someone has to make a decision, or maybe enough people get convinced to one side or another. But the team leader may also eventually have to say, Okay, I've heard everything, this is the way we're going to do it. The other part about all that is that in that kind of a team relationship, once the decision is made, however it's made, the team has to agree to abide by the decision. And if the time comes, and it turns out the decision was the wrong one, then you go back and you deal with it, but you got to take the personal out of it.
 
<strong>Maryl Eva ** 49:24
Yeah, absolutely. I love that. It's like with, with, you know, partnerships, like if you're arguing with your partner, like Remember, it's you and your partner against the problem not against each other.
 
</strong>Michael Hingson ** 49:36
Right? And unfortunately, all too often we miss that.
 
<strong>Maryl Eva ** 49:40
Now, it's it can be really tough, especially if you're not someone who's naturally okay with a more direct conversation. It can feel incredibly personal.
 
</strong>Michael Hingson ** 49:50
Yeah, and we have to truly get to the point of understanding that, as she said, It's not not be against my partner, it's us against the problem. Or it's us trying to come to a solution to something together. And again, take the personal out of it. Yeah, what would you advise? For someone who is struggling with self awareness? What kind of advice would you give them?
 
<strong>Maryl Eva ** 50:22
I'd say, recognize that it can be hard and be okay with that. And then it's not always going to be uncomfortable to talk about yourselves. I think a lot of times, we're just sort of told that talking about ourselves is egotistical. And you know, we shouldn't do it. Just Be humble all the time. And you can still be humble and still talk about what makes you amazing. And just yeah, be open to it. Try to find as much literature as you can about self awareness. If you can seek out to help with psychometric coaching, or data driven coaching. And if you can't just ask yourself questions, pay attention to how you feel in certain situations, pay attention to what kind of tired you are as well. Like, if you're tired, like you just ran a marathon is very different than being like anxiously exhausted, because maybe you didn't get what you needed out of that out of, you know, out of your day. Yeah, and just you can ask other people questions about how what they think of you as well. And if what they think of you doesn't match up with what you think of yourself, there's probably a bit of a disconnect with either how you're presenting yourself or how well you you know, yourself to begin with?
 
</strong>Michael Hingson ** 51:35
How do we get people to take ego out of the equation?
 
<strong>Maryl Eva ** 51:40
Honestly, people with with high egos are can be challenging, because it's either comes from a place of insecurity, or it comes from a place of superiority. And I think those are two very different problems to solve.
 
</strong>Michael Hingson ** 51:53
How do you deal with that? I know that's not an easy question. Or maybe it's a loaded question. But well, my 10
 
<strong>Maryl Eva ** 52:00
STEP program is now you know, if somebody is coming across as egotistical, but it really is a matter of confidence, typically, it's just about building that confidence. And, you know, having uncomfortable conversations about, you know, these aren't things that you're naturally inclined to do, or these are things that can are going to be a lot harder for you to do. And do you even want to get better at it. Like, do you even want to be better at doing the detail work? Or do you want to spend your time, you know, building a career towards leadership and being a strategic thinker, okay, you want to be a strategic thinker, well, let's let go of not being very good at the details, because it's not going to serve you anyway. So that sort of thing can help build their confidence a little, which then helps them be a little bit more, you know, open minded to things that okay, I didn't do very well on that thing. I'm going to listen to this person who's telling me that and it's okay, that they're telling me I'm not going to detail because I already knew that.
 
</strong>Michael Hingson ** 52:55
Yeah. You talked about being tired, especially like mentally tired, and so on. What do you do when you start to feel burnout? How do you address that?
 
<strong>Maryl Eva ** 53:05
Yeah, and we've all some of us have had, you know, actual burnout. But we've all kind of felt symptoms of burnout, right, of not being interested anymore, being exhausted, a lot more being more anxious that were, for some of us crying more at work, that sort of thing are all symptoms of, you know, early stage burnout. So what I like to do is have for myself and my clients, we build what I call a need to have a need to avoid list. So these are things based off your profile, what you need to have in order to thrive and what you need to avoid in order to continue to thrive. So These might be things like, from talking about myself, for example, I need to have change, I need to have things that are project based that have short term wins. I need to have things that our big picture need to have things that allow me to work with people, some very extroverted, so I need to be around people, I need to have a certain amount of pressure, external pressure in order to get things done. And some things I need to avoid is I need to avoid intense repetition I need to avoid avoid things that are too predictable. I need to avoid areas where I can't like speak my mind. I need to avoid things that are like too impulsive, like situations where I have to be too impulsive. And I look at this list and if I'm feeling these sort of burnout symptoms, I can say, Okay, I made this list when I wasn't feeling burnt out. So it's a it's more objective than I might be feeling right now. What are some things in my my daily life in the last day, week month that I might not be getting the I need or that I might be having too much of and then I can start to look at? Okay, you know, I've been working on the same project for a really long time. A lot of things I've been Doing recently have been very repetitive. So okay, that makes sense why I'm starting to feel this way, then it can go to is this something that's just temporary, and I just have to grit my teeth and get through it? Or is this a permanent change, and I need to start making some decisions to get out of it. So this helps our self care become a lot more than just like I mentioned, like just having a bubble bath and a face mask, it's very personalized. It's hard, but the payoff is, is a lot bigger. And then it you know, you, you get the sort of sustainability out of it, and you can avoid going down and burnout pathway.
 
</strong>Michael Hingson ** 55:36
Sometimes I'm sure it sneaks up on you. But at the same time you have learned and you've taught yourself, how to recognize the symptoms so that at some point, you'll catch it and you go, Oh, wait a minute, this is burnout, or I'm really feeling tired, and I need to back off from something, then the key is, it seems to me that you've taught yourself to at least at some point, whenever it's starting to happen, you can catch yourself and then address it.
 
<strong>Maryl Eva ** 56:03
Yeah, and that's the thing about burnout, which, you know, we've we've all felt from time to time where you kind of go in this fight or flight and you're not as likely to say, Okay, let's take a step back and look at my life, like you're just trying to get through the day. So being able to have a list that you've already made. And to be able to refer back to it, it kind of brings you into more of an objective more of a big picture, look without actually having to do the work in that moment where you you're just not capable of it.
 
</strong>Michael Hingson ** 56:30
Yeah. And that's a wonderful, lovely gift to have, that you can deal with it, and address how you take care of yourself, which is extremely important to do. Mm hmm. Yeah, so that was certainly Yeah, with that in mind. Tell us about being a tattoo enthusiast.
 
<strong>Maryl Eva ** 56:54
Um, well, I just have always loved them since I got my first one at 18. And then hid it from my parents for you know, four years. And then I got a foot and a half long octopus tattooed on my leg, and I couldn't really hide it anymore. So I told them, and then all hell broke loose. And now I think I have maybe 25 tattoos. And many plans are getting more.
 
</strong>Michael Hingson ** 57:16
And your parents say what now?
 
<strong>Maryl Eva ** 57:20
Well, my, my dad always needed them. He passed away about seven years ago. So he hasn't seen that. He didn't see the you know, the sleeves that I have. But my mom, my mom shares her opinions. This whole direct kind of radical honesty is something I grew up with. She likes most of them.
 
</strong>Michael Hingson ** 57:41
art is art. I guess. I've never gotten a tattoo and don't really have any interest in doing it. But I you know, I understand that a lot of people do but tattoos aren't going to do anything for me.
 
<strong>Maryl Eva ** 57:52
Yeah. Yeah, you can feel it, though. And you're getting it. That's for
 
</strong>Michael Hingson ** 57:58
sure. Well, yeah, I understand that part. But then that goes away once you get it. Yeah,
 
<strong>Maryl Eva ** 58:02
I mean, unless you really like getting you know, scratch. Well. You have a sunburn or something? Yeah. Yeah, I guess your money.
 
</strong>Michael Hingson ** 58:10
That's true. And you garden also?
 
<strong>Maryl Eva ** 58:14
Yes. Yeah. I love gardening. Like come by it honestly, from both sides, my mom and my dad's side. So yeah, I love love gardening, love building gardens, bringing beauty. being allergic to them, you know, everything that comes with it.
 
</strong>Michael Hingson ** 58:30
There's that? And how about your partner?
 
<strong>Maryl Eva ** 58:33
He tolerates it. He's do what you need to do. And let me know if you need help. But it's really my venture, which is just fine with me.
 
</strong>Michael Hingson ** 58:44
As long as you get to feel the love. Yeah,
 
<strong>Maryl Eva ** 58:47
exactly. He'll tell me. Nice. And that's good enough.
 
</strong>Michael Hingson ** 58:50
Too many cooks. Right. Right. And then there's Jim.
 
<strong>Maryl Eva ** 58:53
Yes. And Jim loves the gardens. He's such a good dog. Like he comes out to garden with me and the brand he just hangs out on the grass with me watching the world go by?
 
</strong>Michael Hingson ** 59:02
That's cool. Well, you know, we've been doing this a while. And I would hope that people have had their interest piqued if they want to reach out to you, and maybe become a client or learn more about what you do. How do they do that?
 
<strong>Maryl Eva ** 59:17
Yeah, come join me on LinkedIn. It's just LinkedIn slash i n, you always have to have slash Maryl Eva, which is a Ryle the A and as far as I know, and we only Mar Eva on LinkedIn, pretty unique name. So yeah, come and join. I always love hearing about how self awareness has changed your life.
 
</strong>Michael Hingson ** 59:41
Do you have a website also or a place where people can go or is it all done through LinkedIn?
 
<strong>Maryl Eva ** 59:46
Right now LinkedIn, my website is just under construction. Ah,
 
</strong>Michael Hingson ** 59:49
well, then we should talk about making sure that it's accessible. But that's another story, which we don't need to worry about today but excessively can help with that. So I there's my my pitch But we'd love to help any way we can. Well, I
 
<strong>Maryl Eva ** 1:00:04
10 people about excessively it seems like such an amazing it seems like a no brainer. Like it's just one of those like, yeah.
 
</strong>Michael Hingson ** 1:00:10
Why what is it is and it's not expensive, which really makes it all the better. I want to thank you for being here and I want to thank you all for listening. And we really do appreciate you taking the time to be with Maryl and me today and Alamo who's over here on the floor and wherever Jim is at urine. Alamo my guide dog is a black lab tends to sleep through all these things he says but I absorb it. It's okay.
 
<strong>Maryl Eva ** 1:00:36
Yeah, smartest lab there is probably.
 
</strong>Michael Hingson ** 1:00:40
Well, thank you all and we appreciate you giving us a five star review, if you will, please wherever you're listening to this. five star reviews really help we value them very highly. We want to hear from you. If you'd like to reach out to me or if you have a thought of somebody else who should be a guest. Please let us know a couple of ways to do that. You can email me at Michael H I M IC H A L H AI at excessive B ACCE SSI B <a href="http://e.com" rel="nofollow">e.com</a>. Or you can go to our podcast page, www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> where you can listen to lots of episodes of unstoppable mindset. But you also can reach out and we'd love to hear from you. I'd love your thoughts. love to know what you're thinking about this or any of our episodes. And again, please don't hesitate to let us know if you've got some thoughts of other people who should come on unstoppable mindset. And again, Maryl, thank you very much. I really value your time and appreciate all the time you're taking to be with us today. And I hope that this helps your business as well.
 
<strong>Maryl Eva ** 1:01:47
Thank you, Michael, and thank you Alamo for sharing your dad
 
</strong>Michael Hingson ** 1:01:55
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Data Driven Coach with Maryl Eva</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/551a282d-f5fa-49a6-b5b4-592dc41757f7.mp3?source=rss&amp;ext=asset.mp3" length="41615374" type="audio/mpeg" />
<itunes:episode>153</itunes:episode>
</item>
<item><title>Episode 152 – Unstoppable Founder and CEO of IROC MBS with Cori Fonville Foster</title>
<guid isPermaLink="false">https://pinecast.com/guid/ef1153c5-6e44-4d2f-a3da-fa86b89d0c0c</guid>
<pubDate>Fri, 11 Aug 2023 11:00:00 -0000</pubDate>

<itunes:duration>01:08:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c38511b3-5a4c-41e2-9b97-5dc2a5899a98/UM152-Cori_Fonville_Foster-Coverart.jpg" />
<description><![CDATA[<p>Meet our guest this episode, Cori Fonville Foster. Cori is a market at heart although she didn’t start out by founding her own company. However, after experiencing a rare eye disease she left a career in the medical industry and started her own marketing firm. Her story by any definition shows why I call her “unstoppable” and I think you will too.</p>
<p>Cori had a wide variety of experiences while growing up since her mother was in the military and, like many, served in places around the world. Yes, Cori got to go along and experience many places and peoples. We have had a number of guests on Unstoppable Mindset who had a relationship with military parents. Pretty much all of them seem to want to learn and grow from their childhood experiences and often end up in fields where they get to serve others.</p>
<p>Cori spends time discussing with me her story of losing most of her eyesight and how she came to discover that she was still as normal as anyone. I had no idea when I first met her on LinkedIn that Cori was blind, and again, blindness does not necessarily mean a complete lack of eyesight. Cori’s story shows us all just how unstoppable she is.</p>
<p>Near the end of this episode Cori and I discussed an organization called Bookshare. This is a nonprofit established to provide a method of providing any book to persons who cannot use print to read. Its services are covered under current copyright laws as you will learn if you visit <a href="http://www.bookshare.org" rel="nofollow">www.bookshare.org</a>.</p>
<p><strong>About the Guest:</strong></p>
<p>Cori Fonville Foster is the CEO of IROC Marketable Business Solutions, a small business marketing firm that supports coaches, consultants, speakers, and authors as they learn to unlock their full potential and monetize their passions. Cori has always had a desire for helping others, which led her to pursue a career in the medical field early on. However, after complications from a rare, disabling eye condition, Cori decided to pivot and start her own business.</p>
<p>As an entrepreneur herself, Cori quickly realized the gaps in services and support for small business owners with great products and services, who lacked the knowledge and funds to scale like larger businesses. In response, she founded IROC MBS to help small business owners across the U.S. and Canada start, run, and scale their businesses.
Through her work with IROC MBS, Cori has helped countless entrepreneurs feel empowered to live life on their own terms. Her expertise in marketing and business strategy, combined with her passion for helping others succeed, has made her a sought-after speaker and consultant. Whether she's delivering a keynote speech or working one-on-one with clients, Cori is dedicated to empowering others to achieve their full potential.</p>
<p><strong>Ways to connect with Cori:</strong></p>
<p>Website: <a href="https://www.irocmarketablebusinesssolutions.com/" rel="nofollow">https://www.irocmarketablebusinesssolutions.com/</a>
<a href="https://www.tiktok.com/@iroc.mbs" rel="nofollow">https://www.tiktok.com/@iroc.mbs</a>
<a href="https://www.facebook.com/IROCMBS" rel="nofollow">https://www.facebook.com/IROCMBS</a>
<a href="https://www.instagram.com/irocmbs/" rel="nofollow">https://www.instagram.com/irocmbs/</a>
<a href="https://twitter.com/Cori_Iroc88" rel="nofollow">https://twitter.com/Cori_Iroc88</a>
<a href="https://www.youtube.com/channel/UCoH8-TfdC7rIkwCPjCUk3LQ" rel="nofollow">https://www.youtube.com/channel/UCoH8-TfdC7rIkwCPjCUk3LQ</a>
<a href="https://www.linkedin.com/in/cori-fonville-foster-72750ba8/" rel="nofollow">https://www.linkedin.com/in/cori-fonville-foster-72750ba8/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet. It's fun when we get to do all three of those in one podcast. You know, sometimes we have people who come on who happened to have a disability, which means we can deal with inclusion because a lot of times diversity doesn't. But of course diversity is relevant. And then the unexpected comes along, which is always fun. Today, Cori Fonville Foster our guest, I think can represent all three of those. She can make her own comments about that if she would like. So Cori, welcome to unstoppable mindset.
 
<strong>Cori Fonville Foster ** 01:58
I am so excited to be here for our conversation today.
 
</strong>Michael Hingson ** 02:02
So it's okay to say that you represent all three of those. Yes. safe assumption. Cool. Well, why don't we start by you telling us a little bit about you, kind of where you were born your younger life and the the early quarry and we'll go from there. Oh, my God
 
<strong>Cori Fonville Foster ** 02:22
is the early quarry Well, I'm a native to Virginia. But I only stayed here till I was about seven. My mother was in the army. And so I was lucky enough to get to travel to Texas, we were stationed in Germany, Hawaii, and then back here to Virginia. So we just made a big circle. And I really enjoyed just traveling as a child and exploring other people's cultures and getting to know you know what people wanted to do in life, just hearing the different stories that individuals had. But I did go to high school here in Virginia. And then I went to Virginia Commonwealth University, where I thought I wanted to be a psych major, and then and then found out that was not for me. But even through all that I kind of figured that what I found to be a common theme throughout all of my years was this idea of like of wanting to help people. And so while didn't finish it, VCU, I did find kind of a new passion in the medical field with helping people in that way.
 
</strong>Michael Hingson ** 03:29
What was school like in other countries and so on? How did you cope with all that? Because it must have been a little bit of a challenge moving around.
 
<strong>Cori Fonville Foster ** 03:38
Actually, I really liked it. I was never afraid to be the new kid. Especially because I went to a lot of areas where there was a lot of military. So I was definitely not the only new kid there. Texas Killeen, Texas. People are familiar deep in the heart of Texas. Lots of military there. And the only thing I had to realize that I was I thought I was country being from Virginia, but I was very country. Once I left Texas, Germany, I went to school on base but I did have to take German classes and Hawaii we actually had to take Japanese classes and hula dancing classes. That was part of the curriculum, but all in all school to school. I did. I didn't really like going to school, but school was school. Do you
 
</strong>Michael Hingson ** 04:21
remember any of your Japanese
 
<strong>Cori Fonville Foster ** 04:23
and not not even
 
</strong>Michael Hingson ** 04:26
about hula dancing? Oh,
 
<strong>Cori Fonville Foster ** 04:29
yes, actually, I do remember a little bit of hula dancing. That was fun. But ya know, the language just kind of fell off. I have like a little bit of German last, but not much not even enough to have a whole conversation.
 
</strong>Michael Hingson ** 04:42
Yeah. If you don't use it, it does kind of go away. But I'll bet if you really got put back in that situation again, some of it would come back.
 
<strong>Cori Fonville Foster ** 04:51
Yeah, probably so.
 
</strong>Michael Hingson ** 04:54
So you went to college and tell us then about going into the medical profession.
 
<strong>Cori Fonville Foster ** 05:00
Yeah, so I went to college, like I said, trying to be a psych major. I don't know how I ended up. Getting in there. I was early decision, I knew exactly what I wanted to do got in there my first semester, and found out how long psychologists actually go to school. And I realized, that is not what I wanted to do, I didn't want to spend all this time in school. And so after a year and a half, I left, but I ended up kind of landing myself in a nursing home. As not not as a as a, as a person living there. But as a worker. And I really fell in love with, you know, helping individuals that needed more support that you know, physically needed more support, so needed people to help possibly feed them, help them move around, bathed them, that kind of stuff. I was like, Okay, this is cool, not so much mental concerns, but even physical needs, like everyday needs. And I found that that was a lot more rewarding for me.
 
</strong>Michael Hingson ** 05:54
Ah, so then what did you do with that? So you, you didn't stay in college? Did you go back to college ever? Or?
 
<strong>Cori Fonville Foster ** 06:01
Yeah, I did. I went back to school. I did. I did a lot of home health work for a while. And I realized that I wanted to have more education in the medical field. So I went back to school, I have a associate's degree as a medical assistant. And then I was actually in school to become a registered nurse when my condition flared up. And unfortunately, I wasn't able to complete that degree, I was three credits away from graduating as a registered nurse. But unfortunately, but I guess fortunately, too, I found my true calling after that. But I did have to leave school and leave work, and basically go out on disability. Very, very close to the finish line of becoming a registered nurse.
 
</strong>Michael Hingson ** 06:43
Well, what was the eye condition? What happened?
 
<strong>Cori Fonville Foster ** 06:46
Yeah, so I have a rare condition called UV itis, it's a inflammatory condition. It's very rare. And the kind I have is even more rare, because usually, they can find out like what makes you you know, have this condition. But in my case, they call it idiopathic, meaning they basically don't know why I have it, I just do. So they treat the symptoms. And so I actually got diagnosed in high school, and lost all the vision in my left eye, my first year in college, but then nothing else. It just like, got calm, I had no issues, until I was about 20 to 23, somewhere in there. And that's when it flared up again. And it was just so bad that the doctors couldn't kind of get ahead of it. And they basically sat me down and said that they thought I was gonna go completely blind. From the condition. I did not go completely blind. That's that's a little longer story. But I did have to, like I said, discontinue my studies, and leave the job that I had been working at for quite a while. What did
 
</strong>Michael Hingson ** 07:51
you then go and do them move. So as a result, you you weren't a nurse, you weren't going to be able to be a nurse, although you'd worked at that, but you obviously gained a lot of knowledge and so on. So what did you then go off and do?
 
<strong>Cori Fonville Foster ** 08:02
Yeah, so after I had to go out on disability for about six months, I actually did nothing. I had, I had no coping skills as as a person that was visually impaired. Because before the flare up, that flare up that sent me out, I had 2020 of my right eye. So I was still kind of living life as a very able to visually abled person. And so when my vision quickly dissipated, I didn't really know what to do. I didn't know how to read Braille, I didn't know how to use a cane. I didn't know anything. So I just kind of was sad and depressed for about six months didn't do anything. Didn't know that there was lots of support out there. Unfortunately, I didn't have really great doctors at the time. And now I do thankfully, but I didn't have I didn't know that I could reach out and ask for help and get resources. So I did nothing for six months. And then after the six months, I decided to start a business. Why not? Where you're in the in the pits of despair, I started a business because I wanted something to do. I didn't want to be in the house and I wanted to make income. And again, I didn't know that. At the time. I didn't know that people who couldn't see could work. Now I've learned a lot that we are just as capable as everyone else. But then I back then I didn't know so I started my first business it was called Iraq marketable. I'm sorry, Iraq, my buddy. And so that's what it was called. And I sold like handmade soaps and bath bombs and body butters and you know, just a lot of handmade things for women to take like bubble baths, basically. But it was a cool business and I got to talk to a lot of small business owners, which was really cool to hear all their amazing stories and that kind of led me into starting the business that I run now.
 
</strong>Michael Hingson ** 09:46
So how did you learn how to make soaps and, and all those sorts of things that was totally different than the kinds of things that you had been studying for?
 
<strong>Cori Fonville Foster ** 09:56
Yeah, it was definitely like a complete one ad I like to learn period, like, I just like to learn things. And I needed to find something that I could do with the vision that I had. And so I was just YouTubing different things. And I would see people make, you know, different little bars of soap or make their own body butter, which can be used like a lotion on their skin. I was like, that seems cool. Let me try that. And it wasn't a lot of money to invest, because I didn't have any because I was unemployed. And at that time, I hadn't gotten my first disability check. So I was like, Okay, this seems, you know, easy enough. And my mother was a crafter. So I knew that she knew about like vending events. And I was like, okay, I can do this, I can do it at my own pace, I can do it with the vision that I have. And I just a lot of trial and error. But I got real good at it. I made I made some good money doing it, though. So I'm kind of proud of myself. While it was a little business that kind of came out of nowhere. It definitely was a lucrative business, that game gave me a lot of confidence. Because like I said, before, that I didn't think that, like I had a future because I was like, I can't see, like, this is it for me that you know, I just, it was like the world came crashing down, I really felt like, there was nothing that I was going to be able to accomplish, because I couldn't see. And so that gave me just a little bit of confidence to say, Okay, you're not, you know, helpless, you can do something, you can be productive. And that kind of gave me the confidence also to advocate for myself, I ended up firing my doctors getting a new team of doctors that helped me finding that organizations were out there that can support me, I actually connected with your organization, someone who was completely blind, that was like, girl, you can work you can do different stuff. And I was like, Really, she was like, yeah, she had written a book. And it really opened my eyes that this was not something that was going to limit my capabilities.
 
</strong>Michael Hingson ** 11:47
So what did the doctors tell you? I should have asked that earlier, I suppose. But what did the doctors tell you when they decided that you weren't going to be able to see again,
 
<strong>Cori Fonville Foster ** 11:57
I'm telling you, I had a really bad doctor, she literally just sat me down, it was very matter of fact. And she said, your eyes are angry. That's the words you use. And she says there's nothing we can do about it, we can't do surgery, there's no drop, she said, You need to just go ahead and quit your job, go home and collect disability. That's what that's literally what she told me. And because I didn't know any better, I did believe that for a long while, like a good. I said six months to a year I thought okay, the only thing I have the choice I have was to go home and go blind. And that's it. But like, so once I got a little confidence, and I found new doctors, they told me that, you know, while there was no cure, they could fight. And if I was willing to fight, they would try to preserve the vision I had, and they got me connected with people that can teach me how to live in my new normal.
 
</strong>Michael Hingson ** 12:46
Yeah, and that's exactly what it is, is a new normal. You know, I had a similar experience with a doctor a number of years ago, in that I was dealing with a lot of eye pain, which turned out to be glaucoma, eye pressure, and so on. But the doctor, by the way, I had already secured many years before a master's degree in physics. So I had a little bit of knowledge about one thing or another. And this doctor would only say to me, your eyes are mad at you. They're angry. And, you know, I said, What do you mean, they're, my eyes are mad at me. But they are and there's nothing we can do. And I said, What do you mean by mad at me, he wouldn't deal with the issue. And he couldn't take eye pressure. Because being having been blind since birth, I didn't know anything about controlling my eyes and looking up and looking down. And when he was trying to take high pressure, he kept saying look up and I said, When are you going to understand, I don't know how to do that. You know, when I said if you're going to treat me this way, I'm leaving, I'm not going to pay you a sin. And I'm going to make sure other people know how you treat blind people. And, you know, and that's exactly what I did. My wife was in the room at the time and heard the whole thing. And she agreed. It was it was not a good experience. And there's no need for that. And it's unfortunate that the Optima logical world doesn't get some of the training that they need to recognize that they're not failures just because the person can't see. And that it is high time that we stop preaching here now talking about blind and visually impaired and equating us to vision. You know, blind and low vision is one thing, but when we hear things like visually impaired, why do I need to be creative, equated to how much vision I have or don't have. And blindness is a characteristic and low vision is a characteristic. But doctors don't learn those things and the schools don't teach them that which is so unfortunate.
 
<strong>Cori Fonville Foster ** 14:55
Yeah, I agree. And I've had so many instances where people don't get The condition and they don't, they don't treat us with care I ended up in where you say God call me triggered me. Because I remember I my pressure got really high one time. I mean, it was like at 40. It was crazy. I felt like a giant was squeezing my head.
 
</strong>Michael Hingson ** 15:13
I was 70 Once I know what it is. And yeah,
 
<strong>Cori Fonville Foster ** 15:17
and so for people listening who are not visually impaired, like right now I'm in like the single digits. So So you know, you're not supposed to be in the doubles. But yeah, I went to the emergency room. And the nurse practitioner on call, didn't know how to use the pressure machine, she sat next to me on the bed, I'm in tears. And she pulls out the instructions to the machine that she was about to poke in my eye. And she's like reading it. And I was like, Can you please go out the room, read what you got to read, get yourself together and come back confidently, because you're about to touch my eyeball, which is already in pain, I ended up having to have emergency surgery the next day to get my pressure lowered. And it's just like, that kind of stuff just drives me crazy. Because I again, I was on the other side of that I was in the medical field. I was you know, we're helping doctors see patients and I'm like, why would you do that when somebody is in such need, right? They need you to support them, calm them down, give them reassurance and instead, they make us more scared, or less confident in not only their abilities, but our outcomes. And it's just a horrible place to be because I've had several eye surgeries. Now I've gone through several doctors and different prognosis. And it's just, you know, you want people that at least believe that, you know, they're gonna give you the best care and the best options for you. And sometimes, oftentimes, that's not what we get.
 
</strong>Michael Hingson ** 16:37
Well, and you want people who believe that you're a person. And that eyesight isn't the only thing in town. And that's what's so unfortunate is that so much of our society thinks that without eyesight, you're not really a whole person at all. And that's just not true.
 
<strong>Cori Fonville Foster ** 16:54
Yeah, you're right.
 
</strong>Michael Hingson ** 16:56
And that's one of the reasons that I tend to, when I'm talking with people and hear the term get away from visually impaired, it's like deaf people who will tell you that they don't like the word hearing impaired because they don't want to be acquainted with or compared with its deaf or hard of hearing. And that's really the way it ought to be with blindness. It isn't all about eyesight. And unfortunately, there are too many people who have no vision anyway, that is to say, they may see really well, but they don't have any vision. And that's a different story. But we won't worry
 
<strong>Cori Fonville Foster ** 17:31
about that today. Just a bar right there. I like that one.
 
</strong>Michael Hingson ** 17:35
Yeah. And in my book center dog, one of the phrases is don't let your sight get in the way your vision and it happens all too often. Definitely, it is one one of the major things, it's an issue. So you, you are black women, women woman living with or working with a disability, which you obviously have learned to recognize is not really the disability at all. It's more what the public views it as but how does all that work in your business? And now that you've got IROC up and running, are you still doing Soper? What is IROC morphed into?
 
<strong>Cori Fonville Foster ** 18:14
Yes, IROC is no longer doing so we have grown up at there doing my first business, I found that there was a gap in the market for small business owners trying to market their businesses and get them out to the world. And so now I own IROC markable business solutions. We are a small business marketing, and coaching firm, where we've actually been able to help hundreds of entrepreneurs all over the US and into Canada, market their small businesses and get in front of their target audience. So it's been a definite big change. But like you said, I don't see my quote unquote, disability as a disability, I just consider myself to be differently abled, there are things that I do, and I just have to do them differently than quote unquote, the norm. But that doesn't mean I'm incapable. Very few things have stumped me. And usually, once I'm stumped, I go and find a way to get around it. But it's just like anybody else. Nobody's gonna be good at everything. Nobody's going to get something, you know, done amazingly, their first time through. And so I learned and even since my diagnosis, I've done makeup for people. I've done photos for people. Right before this podcast, I was editing video content for a client. I am not my disability. I really, I definitely use my story to inspire others, because I want people to realize that they're capable of doing amazing things, but I am not consumed or defined by my condition. It's just a part of, you know, the who I am. It's, it's just one little piece. It's not even a big piece. It's one little piece of who Cori is, but it doesn't stop the show.
 
</strong>Michael Hingson ** 19:56
And it shouldn't. On the other hand, Cory Let's get really serious here, Bed Bath and Beyond has just announced that they're going to be going bankrupt, there might be a great soap market out there.
 
<strong>Cori Fonville Foster ** 20:10
I don't know. I'm not gonna lie to you. Because I tried to go back and do it. It's a lot of hands on work. Our team now to help me, I don't want to go back to just being by myself. That's a lot.
 
</strong>Michael Hingson ** 20:23
Yeah, no, I understand. And, and so you're doing that all over the country? Well, tell us a little bit more about what you do.
 
<strong>Cori Fonville Foster ** 20:31
Yeah, so I always tell people, I got into business very untraditionally. Because like I said, I didn't know what I wanted to be, when I grew up at the time, I was just trying to kind of find myself in my new world of, of having this condition and finding a way to still help people because that's always been my mission in life, is to help people in some way. And so through that, and through the business, we're able to do coaching, right, we talk to individuals, and help them identify their goals, figure out who their clientele is, we also help them turn their passion into profit. Meaning that they find something that they're really good at really passionate about, and we help them monetize that thing. And then we offer them marketing services, like building their websites, working on email campaigns, working on their social media management, those types of things to kind of help them along. And I mentioned me being in the business, not traditionally, because that's our target audience, people who didn't come into business with a business degree or come into business with tons of investors and capital, there are people who really just genuinely want to help other people through the thing that is their gift. And so that's really the people that we really enjoy working with them. It has been just an amazing ride thus far.
 
</strong>Michael Hingson ** 21:51
Do you focus a lot on businesses with persons with disabilities? Is that an issue? Do you focus in more on the broad market or what?
 
<strong>Cori Fonville Foster ** 22:03
So we have had many individuals who identify as people with disabilities, seen and unseen. So we've had people with MS, we've had people that just have really bad anxiety, who have come from a lot of trauma, have physical conditions. I mean, the list goes on and on. But again, my disability is just one little aspect of me. So I don't go out searching for individuals that that identify as having disability, but we do definitely welcome them. And I feel that I am uniquely positioned in the fact that I understand there their worries, and their sometimes lack of confidence as they build up their business, because they're worried that people will see them as less than I know, I definitely did. When I started, I said, I used to not even tell people I was legally blind, I would say, you know, I'm just kind of keep going on unless they asked me, because I thought that they would be like, Well, how is she going to get this done? But now that I've been in business, and people have seen my work, I'm like, Look, this is who I am. And guess what, I'm going to be amazing. And I just happen to be legally blind as well. So yeah, don't go on my way looking for but we definitely do attract people who can can resonate with my story for sure.
 
</strong>Michael Hingson ** 23:22
So what specific kinds of things do you actually then do to help companies? Maybe a better way to put it is, what kind of problems do people bring to you? And how do you solve them.
 
<strong>Cori Fonville Foster ** 23:34
So the majority of people who come to us are really struggling with solidifying their marketing plan, they have an idea, they think it's going to work, or maybe they've even been doing it for people for free. Like I work with service based businesses, mostly. So these are coaches and consultants. That's why I said they like to help other people, because they are working with different target audiences trying to solve their problems. So they come to me, they say, Hey, I have this idea, or I've been doing this thing. And I really want to take it to the next level. So through our coaching program, we really work kind of hand in hand, I call it a white glove service. And we help them identify what their goals are, we put times behind it, we keep them accountable. And then we give them tools, techniques, guides, scripts, all the things they need to actually achieve that. So basically, we're a business coaching service, but then we also provide those tangible, practical elements they need to do the thing that is called business.
 
</strong>Michael Hingson ** 24:33
So do you oftentimes end up having to help people maybe even restructure their business, do things more efficiently change their operation to to become better at what they do?
 
<strong>Cori Fonville Foster ** 24:47
Absolutely. A lot of what we do is kind of go in and look at the systems or lack thereof with their systems. We do something called a brand audit, where we go in and kind of look like how are you doing this? How are you structuring it? Because usually a lot of new entrepreneurs are having issues with burnout. They're trying to do all the things themselves, and in the most tiresome ways, and so we teach them about outsourcing, we teach them about working with their CEO mindset. And then of course, building confidence to sell because that is something that a lot of entrepreneurs struggle with as well.
 
</strong>Michael Hingson ** 25:22
Yeah. And we're also afraid of failing, what do you what do you say to somebody who says I'm afraid of failing?
 
<strong>Cori Fonville Foster ** 25:30
That is, that's a great question only because I almost want to laugh. I talked to my clients about this all the time, who say they're afraid to fail, I always tell people, you're not afraid to fail. Because when you know that you have a gift, and that you have a talent or you have a product that people need, and you don't act on it, you're already failing, you're doing it every day that you don't work towards your goal, that you don't strive for greatness. And so you're not afraid to fail, because you're already doing it, what you're afraid of is success. Because if you weren't afraid of success, you wouldn't worry about the what ifs, you would just keep going until you hit that hit that success, and really make that mark that you're trying to make. So I always say people aren't really afraid of fit failure at all. They're definitely afraid of what success will look like on them.
 
</strong>Michael Hingson ** 26:16
Very good point. And the other part about it is that oftentimes people don't recognize that failure is in what they define as failure is probably one of the best learning experiences around because what does failure really means? Alright, something didn't work. So hopefully, you're smart enough to realize I won't do that again, and you start to think about other things to do that may make it more successful.
 
<strong>Cori Fonville Foster ** 26:43
Absolutely. They call it faultless. And failing forward, you take every failure as a learning experience, and you move forward.
 
</strong>Michael Hingson ** 26:51
Exactly what should happen. And all too often, we don't tend to teach people about that, you know, a very strange example of that is guide dogs. For years, even the guide dog schools would say that the dogs that didn't make it as guide dogs failed, and they just didn't measure up. And so they had to go do other things, they finally realized that that was the wrong terminology, because they weren't failures. The reality is that not every dog is meant to be a guide dog. And it's like with people, not everyone can do every particular job, which is what you said before. So the guide dog school started saying their career changed. Some of them have gone on to be cancer, detecting dogs or diabetic detecting dogs or in so insulin reactions and issues, seizure, detections, any number of different things. But they're not failures. And that's one of the things that we really need to get over is recognizing or not recognizing that a failure or our expectation of something that goes a particular way that doesn't go that way, is really the opportunity to explore something different. Absolutely. And you know, all too often, we really need to do some of that. Well, so for a person with a disability and putting it in air quotes, what are some of the challenges that you and others with disabilities have had in starting businesses and moving forward with them?
 
<strong>Cori Fonville Foster ** 28:27
I think for me, I struggled. One was confidence, because I didn't know how others were going to perceive me. Like I said, as someone who, I guess, in my eyes visibly looks like, there's something going on. I think some people don't know that like is like something's off with their face. I'm not sure what it what it is. Because people don't know what blindness looks like. And sometimes I and sometimes people actually will get mad at me because I didn't think I was legally blind. And they were to think I was making it up. And it's, it's been both ways. So I was kind of lost comp will not lost confidence. But I lacked confidence early on, and just that fear of what people were going to think. But then also the practical things of like how I was going to get things done, my eyes get really tired. I've had a lot of surgeries on my eyes and eyes are just like any other muscle where they get fatigued. And now I have really bad light sensitivity. And so I can't sit in front of the computer for a long time. I can't go outside a lot without shades and even with shaved, my eyes get really sensitive. And so I have to be really cautious about the types of activities I do the places I go. So that I can still work. I have to take lots of breaks. And so sometimes that impedes on work. And I have to find a way to make a schedule that allows for those breaks. And that's why one of the reasons why I actually stayed working for myself because I did later find out that yes, people who are blind can work and do work and are amazing workers. But because of my light sensitivity In my fatigue, I decided that it would be best for me and less frustrating if I work from home and work for myself so that I could take breaks and didn't have to worry about explaining myself to others because I'm the boss, and I take a break when I need to. And if my eyes get too much sun exposure, I can go lay down and close my eyes or put a mask over my eyes or whatever I need to do to take care of me. So some of the things I've had to learn a business are definitely how to do everything, how to what computer devices you use, what apps will help, some websites do not allow me to zoom in, it's the most stressful thing ever, different apps will allow me to zoom in. So I can't see how to do things I've had to learn how to do workarounds for that, when I have surgeries and can't see it all, I have to quickly figure out how to listen well, because they have a lot of apps out there that will talk to you. And my condition is a little different than some people who are consistently blind. And that I feel like they get the skills because they use it all the time. But I can go from being able to drive to not being able to see my face really quickly, like within three days time. And so I have to quickly pick up those skills of listening well, so I can use all those amazing apps to help me navigate the TV, my phone, the computer, all kinds of things. And luckily, there are amazing software's out there. But I have had those challenges and just navigating that as I build my business. And as I just live my day to day life.
 
</strong>Michael Hingson ** 31:34
Have you learned to use things like screen readers, such as JAWS, and so on to verbalize what comes across the computer? So you don't have to necessarily strain your eyes as much can I recognize that you can go from not seeing well to seeing fairly well. But have you thought about the concept of maybe using a screen reader regularly might ease some of the eye strain and and make for an easier process and use it to augment what you do get to be able to do when you can see.
 
<strong>Cori Fonville Foster ** 32:04
Yeah, I've been playing more with that lately, since I had a I had an emergency eye surgery a couple of months ago, and I've been trying to use the technology more, I'm just really, I'm really impatient. I'm not gonna lie to you, I am very impatient. And so sometimes I'm like, Ah, it takes forever because a lot of times it'll it'll read. So I've used apps where it'll read to me, like where a button is like when I pass over it. But then I have to hit the button like twice. And this is like ah, so oftentimes I get frustrated and take it off. But I have been getting better at trying out different apps and different software's and trying to use them more consistently. Even like using my walking cane, I try to remember to go back and use it more often. Because what tends to happen is when I really need it, I haven't used it in a month. And then I'm like, oh my god, I gotta learn this fast. And then I have all the anxiety around kind of getting back acclimated. So yeah, I have been trying to use them more consistently, because with consistency comes confidence and the tool. But like I said, I just I'm really impatient. So it's been a struggle, that is definitely something that I continue to struggle with.
 
</strong>Michael Hingson ** 33:12
Well, but the other side of it is that you, you may find that it helps another way. So for example is talking about using a cane. If you're using a cane, and you use it regularly. One of the things is that people will know you're blind, and that may or may not build barriers, but for a lot of people, hopefully it won't, because you're already doing what you do. And worst case had opens up the opportunity to have a conversation about it. Well, the same thing with different technologies you talked about when you find a button and you have to tap it twice. That's when you're using a touchscreen. But on the other hand with your computer, you can use a program such as JAWS, or NVDA, or Microsoft Narrator which is built into Windows and actually verbalize whatever comes across the screen and still use your keyboard the way you normally do. And then the point of doing that consistently, is that you use your your eyesight to complement and enhance what you get with a screen reader or using the technology as opposed to just using one or the other. Because you have the ability and the opportunity to use both. Does that make sense?
 
<strong>Cori Fonville Foster ** 34:23
Well, absolutely. And as I said, I'm just I'm just now trying to do it more often. But I definitely see the benefits and doing it for sure. And I said I I like to be really honest about the fact that I've had this condition now for many years. But over the last, I don't know, four or five years. I've had the harder time because I've had the biggest changes in my vision really fast. And so I've had to get over. People are looking at me and again what did the people think? And I had one lady who was helping me with my came and learning how to do that. And she was like, Why do you care so much? What people? What are people what people are thinking that are looking at you, you can't see them anyway. And I was like, Well, that's true. Because I just felt like they're looking at me. And she was like, but you can't see them. So don't worry about it. And I was like, well, she is right. So it's a it's an emotional and like a mental block that I'm I'm fighting to overcome. And I don't want people to think that, you know, none of us go through that, because I definitely do. Because I do care what people think, and I shouldn't. And that has definitely kind of guided some of the choices I've made in my accessibility. But like you said, it's kind of limiting me sometimes. And so I definitely, like I said, I'm coming to a place now more of acceptance. And now I am learning more and trying to utilize, like you said, all these different things that are available to me so that I can do even more and do it for longer, because they don't know how long I'll have vision and how much vision I'll have. So I definitely will probably forever be using these tools. And I need to get pretty good at them pretty quick really quickly.
 
</strong>Michael Hingson ** 36:11
Yeah, that's the of course major issue that, that especially if your eye condition, or any eye condition deteriorates more consistently, then you need to, or get to depending on how you want to view it utilize those technologies? And isn't it better to really become familiar with them, while you still have access to both worlds rather than waiting until suddenly now you're in a different position? It's it's adopting a different mindset. And you said something interesting when you worry about what people think it caused me to think about something that I hadn't ever really expressed or thought of and that is, should we worry about what people think or worry about what they know. And that's really the issue the problem with most people and what they think is, the reality is they don't know. And they're thinking based on erroneous information and wrong assumptions. And so, like it or not, we all get to be teachers. But that's really it right? It's matter of what they really know, not what they think. So I think your friend was right, it shouldn't really matter to you what they think it's more a matter of what they know. And you know, like you and me in and are and others, there are things that are acceptable in society to do, you don't wear two different colored shoes, or you're not supposed to anyway, or any number of things like that, and you develop develop techniques. So you don't have to do that. But those are our different issues, then you're using a cane to travel around, which should certainly be okay. And even if you do it every day consistently, you get more comfortable with it. But the other part about it is that other people start to recognize maybe it's not such a bad thing after all.
 
<strong>Cori Fonville Foster ** 38:12
Yeah, I agree. It definitely is a mindset shift. And I think most people go through some type of confidence hit when they are seeing or feel that they're different than I hate using the word normal, because nobody's normal, but then what people expect to be the normal thing. But like I said, I am every day, every day, and I'm excited because this is a different feeling. I'm everyday, getting more and more comfortable with me. Right? Like, I'm great at certain things already. Like I've known one amazing business person, I know my grades, I'm a great mom and a great wife. But being a visibly disabled person, I wasn't always the greatest at out of like I said, fear, you know, self doubt, whatever the case may be. And now I'm just like, hey, this is me, you like it or not. And I'm gonna do what I need to do to be amazing and everything. So I love that, you know, I'm getting to meet people like you and others who are out here rocking it, regardless of what people perceive as issues or you know, different things that make life tougher, everybody's life is gonna be different. And this is my life. And I'm excited that I now feel more capable of, you know, doing it on my own terms.
 
</strong>Michael Hingson ** 39:27
The biggest problem, I think, with blindness is that more people haven't tried it. Now, the problem with saying that is, you can't just put a blindfold on and suddenly you're an expert at being blind. You know, that's one of the reasons that a number of us don't like this concept that some organizations and restaurants have started dining in the dark. Because if you go into a restaurant, and it's totally dark, and they take you to a table and they sit you down, and you get your food and things fall off your fork and all that. What have you really learned you certainly haven't learned How to eat like a blind person. You haven't learned the techniques, it doesn't train you, which continues to reinforce misconceptions and the wrong stereotypes. And that's what we really need to get over somehow is dealing with those stereotypes. And so it is important that we all do work toward helping others recognize that blindness isn't what they think it is, and that in reality, it's just another characteristic, like being male or female or being left handed or anything like that.
 
<strong>Cori Fonville Foster ** 40:36
Yeah, definitely. Even though the left handed people are weirdos. Oh,
 
</strong>Michael Hingson ** 40:41
you tell them? Yeah, well, some of them are. But there are some pretty weirdo right handed people too. So I won't go there. But But I hear what you're I hear you know, it's an issue. And you know, that's an interesting question. If you're left handed, is your brain so different that you don't work in function in the world like the rest of us, and I'm not ready to go there. I don't buy that. But I hear what you're saying. And you're picking on your mom, that's what you're doing?
 
<strong>Cori Fonville Foster ** 41:10
Definitely. She's a lefty.
 
</strong>Michael Hingson ** 41:12
She's a lefty. Hey, there's some good lefty baseball pitchers. So be nice. Okay. Well, when you're doing your work, and you're you're working with businesses, and so on, what do you do in general to make sure that as they go forward, they tend to be more inclusive of people with disabilities. And so when do you educate them? Do you have the opportunity to educate them? Does that ever enter into what you do?
 
<strong>Cori Fonville Foster ** 41:43
Yeah, when I have the opportunity, I definitely do. So something that a lot of coaches have right now, our courses, like on demand courses, they're just the thing everybody wants, because it's great passive income. And I do talk to them about that, because people will have courses where there are, there's no way for people who have trouble hearing to access it. Like they're just they have a video with just them talking. So I'll say Well, hey, you know, maybe if you had the the the transcripts available as a form of the course that would be great because it can read it. And then also having maybe captions for those who need captions, making sure they're using technology that like I said, zoom for people like me who struggle to see that you people can zoom in some are more friendly than others. And then just thinking about in general people's learning styles, because again, I work with people who also have that are autistic, have ADD ADHD etc. And so I also talked about that, like making sure that you're thinking about how people learn, some people cannot sit for long periods of time. And so they need quick bites, some people lose focus easily. And so we talked about, just think about who your audience is, and what their needs are, oftentimes, as entrepreneurs, we think about ourselves and what we would like, but you really have to be cognizant of what your audience needs and what they like. And so we talk about accessibility from all the viewpoints, not just, oh, people can go like the most common ones people can't see or they can't hear. It's like, No, how do people think, how do they access information? How do they learn, and make sure that you are addressing those things as well. But we definitely have those conversations about just you know, different things, especially when it comes to websites, like how do people access your website? I'm still updating mine as I learn more things as well. So yeah, when the opportunity presents itself, we definitely have those conversations. But I'll be honest, I'm still learning as well. And I think that if people go into life in general, saying that they're open to learning and growing, that's just where we need to all be because nobody knows everything. Like you said, people go to that dinner and the document like, okay, now I know, but you don't. And it takes really being open to understand listening, and then adjusting as needed. And so I tell my clients just be open to changing and adjusting, just like I'm open to changing and adjusting as I grow as well.
 
</strong>Michael Hingson ** 44:12
One of the things that I've encouraged people to do is instead of doing things like dining in the dark, is get a white cane, and a pair of glasses, since that's part of the typical stereotype. But the whole point is for you to continue to be able to see what's going on around you and walk down the street using a cane and look at how people react to you. That's going to teach you more about the issues that we face as blind people rather than dealing with things that are going to continue to reinforce stereotypes because people will look at you weird people will move away from you and so on. And those are the barriers that we really need to address and deal with and in society and all of us who are born blind or my wife who was in a wheelchair for her whole life or other people in terms of things that they have that are so called disabilities when, especially when they're visible. You see firsthand how people react to you. And that is where the real story is.
 
<strong>Cori Fonville Foster ** 45:17
Yeah, definitely. That's what I said that was one of my biggest issues is like, yeah, people looking at you. Because when I was going through cane training, I could see I wasn't in a flare. And like I said, when people's when I first started, people's head would turn, like you said, they jump out the way or, or they will be mean and not get out the way. It's like, why would you do that? I told you, in our previous conversation about when I traveled by myself, I was treated so horribly, I was lost at the airport, the people forgot about me that were supposed to get me from point A to point B, people were making comments to each other about me, and it's just not nice. Like we should all strive to be good humans. And when in doubt, you don't know what to say Just don't say anything at all. Because we can hear like people will like ants can hear. I don't know why people think we can't. But it's like, Don't talk about me like I'm a child or less van. Because you see that I am moving throughout the world, definitely, then you might assume I should.
 
</strong>Michael Hingson ** 46:17
My wife and I and my inlaws went to Spain in 1992. And I remember, we got to Madrid, I think it was, and the people decided I had to sit somewhere special being blind, not even my wife, and I was separated from them, the rest of the family, and they wouldn't even tell the rest of the family where I was. And finally, we got connected again. But I can tell you that the airline personnel heard a great deal about it, from me and from other people, because it is inappropriate for them to make a lot of the assumptions that they do. And now, of course, part of the problem was that, it would have been a major challenge for me to go wander around and try to find them because even finding people who would speak English that I could communicate with to say, Help me find a lady in a wheelchair or whatever. That tends to be part of the issue. But the bottom line is that you're right, people just don't think. And again, they make assumptions. And so oftentimes, we do have to take stance, I would react differently today, if I were put in the same situation, because I wouldn't even allow us to get separated. And if people didn't like that, then fine. Let them call the police or whoever, and we'll have a discussion about it. But absolutely.
 
<strong>Cori Fonville Foster ** 47:50
And I think that's the thing, too. The more confidence you get, the more you're capable of advocating for yourself, because you're right stuff that happened in the beginning. Even like with doctors, I let them for years, treat me any kind of way. And now it's like, oh, Nah, you can quickly be fired. If you don't believe real easy. You're not gonna try for me good day. For sure, I will not be disrespected anymore.
 
</strong>Michael Hingson ** 48:15
Well, in addition to your business, you I think you do a lot of speaking.
 
<strong>Cori Fonville Foster ** 48:20
Yes, I do. I do a lot of speaking on building your confidence. Because I really think that that's a major cornerstone and being able to achieve anything that you want whether you want to be an entrepreneur, whether you want to be a writer, whether you want to be I don't know, Baker, whatever you want to do. Confidence plays a big role. And so I use something called the aarC framework when I talk and when I teach and train and work with my clients, and it's all about taking small actions to build your confidence now, I don't like people to get stuck in the mindset and the what is the woulda, coulda shoulda us of things. I say, You know what, figure out what your goal is and take action. And those actions will feed your confidence. Because if you never tried that you only are working around the assumption that you won't succeed, right? I was like, Oh, I can't have a business. I can't make money. I can't. I got there was so many things I thought I couldn't do and it wasn't until I started trying to do those things that I was like, okay, all right, I can't do this. And now I can do more. And I can do even more. And so when I do speaking engagements, I'm always talking about building confidence, basically to unlock your full potential as a person in general.
 
</strong>Michael Hingson ** 49:30
Yeah. And it's, it's, of course, still all about education more than anything else. So how do you how do you find speaking engagements and how does all that work for you?
 
<strong>Cori Fonville Foster ** 49:44
It's always a constant battle. Like I don't have a cool story like you do. I was like, Wow, man, your story's amazing. But I do I use my network. And I also pitch to different conferences and apply to different conferences and I also host my own events. I do a lot of podcasting. Like I'm on your podcast today. But I do a lot of podcasting. And I talk about some entrepreneur things. Some does mom things because I'm a mom, I'm a homeschooling mom, too. But like I said, the overall theme for me is always about confidence.
 
</strong>Michael Hingson ** 50:17
You have your own podcast,
 
<strong>Cori Fonville Foster ** 50:19
I do have my own podcast. Yes, it's called I run business with confidence, podcast, let's Sorry, no cute name. But I wanted people to understand the premise. It's about business owners building their confidence. And we have experts that come on weekly, and talk about their business journey hurdles, they've overcome their unique perspective. And then of course, giving people some real tangible things to implement in their business, to move them forward so that we can all have amazing businesses and rock them with confidence.
 
</strong>Michael Hingson ** 50:51
So as a speaker who's been out there, and who's been all over the place, what advice do you have for other speakers, much less other speakers with disabilities? What What kind of advice do you offer for people? Or would you suggest
 
<strong>Cori Fonville Foster ** 51:05
authentically you, I think for any speaker that identifies a have a disability or not, you seen a lot of times you fall into the trap of trying to imitate, or copy or duplicate somebody else's personality or their style, do you and do what you need to get the job done. I, I always worry about what I shouldn't say worried, but I'm always concerned about things like am I going to be able to see time clock since the end of stages and make eye contact or are a little like I'm making eye contact, I should say, with the audience and different things like that, guys, just be you show up people like my personality, I don't think they care if I'm actually looking at them or not. Which is great. Because that used to be a thing like, oh, you know, I have to do this and that, but no, I'm me. I show up as my goofy self. I tell my stories, I I laugh with everybody, you know, I make them feel something, I give them my strategies, my techniques, and then people go away with something that's amazing. And so I would just encourage anyone out there, if you're going to do speaking, be you use your stories, your frameworks and get your point across in your own very special way.
 
</strong>Michael Hingson ** 52:18
And I absolutely agree with you, the most important thing that we as speakers can do is be ourselves. I once was encouraged when I was first starting out, I was encouraged to write speeches and read them. And I didn't like that idea, because I didn't think that that was necessarily my style. But I tried it a couple of times, and then listen to myself and heard how horrible it really was. But more important. What I noticed is that when I talked with an audience that is, as a speaker, I don't talk to an audience, I want to talk with them, they may not be saying anything. But it is important that I connect with them. And that really means talking with them talking at whatever levels that they are at and trying to strike a chord by talking about things they want to hear about, in addition to the things that I would like them to understand. That's all part of being authentic. And that's what's really necessary for any speaker to be truly effective.
 
<strong>Cori Fonville Foster ** 53:23
Absolutely. And it's funny that you mentioned writing down I actually, I don't know if you've heard of Toastmasters, but I was in leadership with their organization for a while and they do a lot of public speaking. So I will work with a lot of new public speakers. And some people were very much like, I must write this down. And some people did bullets. And some people like to speak from the cuff. And I'll just say do what works for you try out different methods for sure. For all our listeners out there, try what works for you. I do have people that really cannot do speeches, if they don't write them down word for word, they won't read them in public, of course, but they really like they want to make sure that they hit all the words that they planned. And they prefer to kind of work off of that. And then I'm a bullet girl, I like to outline my speeches, and then just talk through them. Like I'm talking with the audience. And every time I do a speech, even if it's on the same topic, it's gonna always be a little differently different. Even if there's a like a slide deck that goes with it, I'm going to speak based on the topic, but then kind of change it depending on my mood for the day. And then I like I said, I have some clients that I've worked with who just off the cuff. They know how much time they have, and they just go and I more power to them. I would ramble on forever. And so I prefer to have a little bit of structure, but with a lot of freedom. Well, and
 
</strong>Michael Hingson ** 54:41
you can do that no matter how you speak and there's nothing wrong with that. I will use notes, especially when I'm speaking to an audience and I've interacted with the event sponsors and they talk about certain things they want in the messaging and so on. I will make sure I have notes of that I deal with those issues, but I also believe that again, a speech that is the most effective is one that you're truly having a conversation with the audience over. And so the notes are important. And there's nothing wrong with that. But reading a speech, I've heard some people do that it just doesn't really go over very well. Sounds really nice way to do. Yeah, well, have you written any books.
 
<strong>Cori Fonville Foster ** 55:28
So I haven't, but I'm in the process of writing a book, I'm super excited, it should launch depending on when this podcast comes out. It may or may not be out, but it's gonna be summer 2023. And it's about monetizing your passion with confidence. So same same lines as what I do, but I wanted it available for individuals who want it, to read it on their own and pass it in and you know, do like that first step before they went into like a course or a coaching program. So I'm really excited. My very first book, but it's been a long time coming. So it'll be on the shelves, summer 2023,
 
</strong>Michael Hingson ** 56:03
you have a publisher, are you publishing it yourself?
 
<strong>Cori Fonville Foster ** 56:07
I have a self publishing I am a do it yourself kind of girl. I'm actually trying to figure out how to do the audio part of the book myself. But we're still in the research phases of that, but it'll happen.
 
</strong>Michael Hingson ** 56:18
Well, an audible has a way to do that, where you can actually, if you choose to and can do it. Well, you can read your own book, but you can certainly go to audible and learn about how to do an audio version of your book. So there's a lot of value in doing that. And of course, having an audio copy of it makes it accessible for other people. And the other thing that you could consider Have you ever heard of <a href="http://bookshare.org?" rel="nofollow">bookshare.org?</a> I have not Bookshare as there used to be a company called Napster. Are you familiar with Napster? So Napster was the thing where you could go off and share records and all that, and it got to the issue and the point where the problem was people were violating copyrights and so on. Well, Bookshare in a sense, is is the Napster of books for people who have a need to have alternative ways of getting books that are normally in print, the difference is that an organization like Bookshare is covered under the copyright laws. So doing it is legal. And you can take any book provide an electronic version of it, and they will put it out in their system. And it is something that's available, they can also even do on demand, converting it to Braille. So something to look at. But I would also suggest so that you can make some money, looking at if you want to read it or get someone else to read it. Look at doing that on Audible, because you may find that that's another revenue source.
 
<strong>Cori Fonville Foster ** 57:45
Absolutely. That's one of my main things I wanted to build on Audible, because that is how I read books. My eyes do not like trying to read paper books. And there are some there are many times I would say actually 50% of the time, if not more, where I cannot read the print and a book. So it's the only way that I can really enjoy book is through an audible audio version. And so I wanted to make sure that others can read listen to my book as well. I would hate to have a book out that I can't read that would be awful.
 
</strong>Michael Hingson ** 58:15
Have you have you learned any Braille? Or have you tried to do I have
 
<strong>Cori Fonville Foster ** 58:20
not? And it is not even on my to do list? Because yes, that is just it's an undertaking, maybe in the next five to 10 years, but right now I'm just like, I cannot put another thing on my plate. Just kind of be honest. I don't even read regular we'll just like I I get tired fast. So yeah, I'm like, it's definitely something that I know I will have to do eventually. Not yet.
 
</strong>Michael Hingson ** 58:47
Have you become a patron of using the Library of Congress National Library Service and getting books that way? Okay. Yeah, gotten that. That's, and by the way, although that isn't a revenue source, once your print book is out, that is something that you could submit, and they may or may not make that book available through National Library Service, but Audible is a better revenue source anyway.
 
<strong>Cori Fonville Foster ** 59:13
Yeah. And I didn't even know that that existed until I connected with the organization was like, oh, you know, are you able to read books? And I was like, No, I haven't read a book in a year. Like, I'm just sitting around, not doing anything. And they're like, hey, this, this is available, they'll send it to you for free. I was like, Really, I even had a newspaper. It was like a, like a radio station or newspaper that they gave us free echo dots. And so they would read the paper and everything in it that like opened up my world to because yeah, I just didn't have a lot of access. And I shouldn't know when all this was happening in the beginning. I definitely was in a different financial place. You guys can read through the line. So there was no money to go out and buy all the fancy things. I literally was at you know, like if it wasn't free, I probably wouldn't get it and so now I've learned about so many cool organizations that offer things, whether they're affordable or free, to allow people to have access to the world. It's amazing.
 
</strong>Michael Hingson ** 1:00:10
Check out <a href="http://bookshare.org" rel="nofollow">bookshare.org</a>. And it's just like it's FBO. Okay, sh ar e, one <a href="http://word.org" rel="nofollow">word.org</a>. That would be very useful it, there's a, a subscription price per year, I think it's like $50. Or maybe it's gone up, they it's one of the ways that they get some of their money, but they get a lot of it from grants, but it's well worth it. Because anyone can submit any book and a lot of people have scanned books that are not available in any other form. And then they submit them to Bookshare to get them published. And Bookshare also goes to publishers and gets electronic copies of books so that they can put them out. So you may find that a very relevant and useful source in a lot of ways. So definitely something to look at. What are some upcoming projects? What kinds of things do you have in the future for IROQ MBs?
 
<strong>Cori Fonville Foster ** 1:01:02
That's a great question, too. So like I said, we have the book that's coming out summer 2023. We also have what are called IROC master classes that actually occur once or twice a month. So whenever you hear this, definitely check out IROC, marketable business <a href="http://solutions.com" rel="nofollow">solutions.com</a>. And we will be updating the website to show what events we have, because we always have new ones coming, whether they're the master classes, we also have some challenges coming up to help you grow your business. And then we also have our Iraq Summit, so that we have once a year, and this year, it will be in September. So definitely keep your eye out for that. But no matter when you hear this or see this, if you're looking to grow your business, with confidence, definitely check us out. So we have a free, private community. There's always stuff going on in there, where we're supporting one another giving each other tips, strategies, networking, collaborating, and it's absolutely amazing. And you can access that as well through IROC micro business <a href="http://solutions.com" rel="nofollow">solutions.com</a>.
 
</strong>Michael Hingson ** 1:02:04
Well, definitely. That is great to know. And also when your book comes out, or when you have it, please send us a copy of the book, cover a photo or whatever, that we can put up and alert me to when it's out. If you think it's will it be earlier in the summer or later in the summer,
 
<strong>Cori Fonville Foster ** 1:02:25
we're hoping that it'll be earlier in the summer. So we're hoping around you so well.
 
</strong>Michael Hingson ** 1:02:30
Well, if that is the case, then it'll be published, probably before this actually gets to go up. So all the information you can give us to promote the book, please do that we'd love to. So again, tell us how people can reach out to you and learn about you and what your website is and so on and spell things if you would,
 
<strong>Cori Fonville Foster ** 1:02:51
definitely so you can get you can connect with us to our website that's IROC. markable business <a href="http://solutions.com" rel="nofollow">solutions.com</a> IROC is spelled I R O C, and that's marketable business <a href="http://solutions.com" rel="nofollow">solutions.com</a>. You also can check us out on Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Tik Tok either by my name Cori Fonville Foster and that C O R I Fonville is F O N V as in Victor I L L E. Foster is F O S. T E. R.  you can check us out on all those platforms by searching my name or IROC, marketable business <a href="http://solutions.com" rel="nofollow">solutions.com</a>.
 
</strong>Michael Hingson ** 1:03:28
And I haven't even asked, although you've referred a couple of times to it, you're a mom and married and all that How old are the kids?
 
<strong>Cori Fonville Foster ** 1:03:35
So I have an 11 year old son who's absolutely amazing. And then we have two of my cousins who are adopted into my family. So they're like my kids, too. And they're amazing as well. They're twins. And they are fifth teen. Oh, my goodness. They've seen so you have 250 year olds in 111 year old 15 year old girls. Yes. Yeah, exactly. What is
 
</strong>Michael Hingson ** 1:04:00
your husband? What is your husband do?
 
<strong>Cori Fonville Foster ** 1:04:03
Um, he's a marine flora. So he makes the flooring on, like all of your ships that our military serve on. So he's he has a pretty interesting job. He gets to travel and put down cool floors and you know, help our military folks out. He's ex military as well. He knows
 
</strong>Michael Hingson ** 1:04:19
how to swap the deck. Yes. Well, Cori I want to thank you very much for being with us today. This has been fun. And I hope we've been able to educate people a little bit. And I mentioned like Bookshare and so on, I'm going to make sure that I include in the notes, some information about some of that for listeners who may want to know they're mainly us programs, but there are also programs in other countries. And one of the neat things that the National Federation of the Blind was a part of several years ago, was working with other countries to make sure that copyright laws regarding being able to provide books that are in alternative formats to blind people around the world are available. And so in fact, that really has happened. So sometimes working through like a local library here, a library for the blind, and, and, or anyone who has a print challenge through the Library of Congress, they can actually even explore finding books from other places, it's really kind of cool. So I will put some notes up about some of that as well, just so it's there. But you definitely when you get the book cover, please send that to us. And we will make sure that it's included in up in the notes for the podcast, and for and for those of you listening, thanks for doing it. Thanks for being here. I hope that you found this interesting. I'd love to hear your comments. I'm sure Cori would as well. You can always reach out to Cori but you can reach out to me as well. Please give us an email at Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And wherever you're listening, please give us a five star rating. We really love those ratings is also what helps more people find out about us, and it shows your support of us. And for all of you Cori included. If you know of other people who might make good guests on unstoppable mindset. Please refer people to us, please let us know. We'd love to hear from you. So Cori one last time. Thanks very much for being here and for being a guest on unstoppable mindset. I hope that the book goes well and that you do well.
 
**Michael Hingson ** 1:06:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Founder and CEO of IROC MBS with Cori Fonville Foster</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ef1153c5-6e44-4d2f-a3da-fa86b89d0c0c.mp3?source=rss&amp;ext=asset.mp3" length="43574906" type="audio/mpeg" />
<itunes:episode>152</itunes:episode>
</item>
<item><title>Episode 151 – Unstoppable Dynamic Speaker, Leader and Coach with Jennifer Watson</title>
<guid isPermaLink="false">https://pinecast.com/guid/46fcbb31-85f0-4ab1-aa1c-c0eaa7251737</guid>
<pubDate>Tue, 08 Aug 2023 11:00:19 -0000</pubDate>

<itunes:duration>01:02:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2a165ded-8f3f-4b11-8ca2-8c6be653d602/UM151-Jennifer_Watson-Coverart.jpg" />
<description><![CDATA[<p>Dynamic and energetic only starts to describe our guest, Jennifer Watson. She is an identical twin who learned how to live, grow, thrive, and teach others all about leadership and wellness. Jennifer graduated with her Master’s degree from the University of Wisconsin. During her college time, she was an athlete and achieved All-American status.</p>
<p>After a few years of working for others, she founded her own company, Jennifer Watson Leadership (JWL). She has grown the business to the point where she coaches many high performers from athletes to company leaders and others who wish to become leaders or adopt a leadership lifestyle.</p>
<p>In addition to JWL, Jennifer has founded Watson Wellness which she will tell us about during our interview. This lady is so vibrant, dynamic, and unstoppable that I believe she will draw you into her sphere and you will leave our time together much better for the experience. She gives us much to think about today and her life lessons are invaluable not only for leaders of all kinds but also for everyone whether or not you feel you are a leader or can lead. Enjoy Jennifer.</p>
<p><strong>About the Guest:</strong></p>
<p>Jennifer Watson, MPT, I.M.T.,C., owner of Jennifer Watson Leadership, is a dynamic speaker and coach with a gift for intuitive and visionary coaching. She is an expert in wellness + leadership development, identity &amp; mental edge enhancement, high-performance, post-trauma growth, movement &amp; change adaptation, and soul-aligned living mastery.</p>
<p>Incorporating her expertise along with her athletic gifts as a former collegiate athlete and AllAmerican, she has had the honor to share here message on the TEDx stage, NBC, Fox Radio and top Summit/Podcasts. With 20+ years experience in business-leadership management + wellness advocacy, she inspires those to unleash their potential and performance in all areas of their life.</p>
<p>Her company, Jennifer Watson Leadership (JWL), supports ambitious leaders &amp; entrepreneurs to step out of chaos into creation to live their legacy now. JWL does this through Mind-BodySoul Wellness Activation, Next-Level Speaking + Leadership Traits Amplification, and Sustainable High-Performance Creation Acceleration.</p>
<p>Her gift is truly to tap into the leaders “Jedi Flow State” in Wellness + Leadership and create their EXTRAORDINARY Business + LIFE ease + joy.</p>
<p>In addition, Jennifer is the owner of Watson Wellness. She received her undergraduate degree in kinesiology and a Master of Physical Therapy from the University of Wisconsin-Madison. During her time at Wisconsin Jennifer was also a member of the University of WisconsinMadison track &amp; field team in which she received All-American honors. As she began her work, her interests began to grow outside the athletic arena. She has completed over 1500 hours of continuing education courses in mental health, manual therapy, functional orthopedics, and postural restoration. Her areas of focus &amp; expertise include high performance, gut health, brain health, mental health and a special interest in men &amp; women’s health.</p>
<p>Jennifer Watson Leadership + Watson Wellness has given rise to Jennifer’s great passion of supporting people in their journey to live their EPIC Health, their EPIC Leadership, and their EPIC Legacy that they were destined for.</p>
<p><strong>Ways to connect with Jennifer:</strong></p>
<p><a href="https://www.instagram.com/thejenniferwatson" rel="nofollow">https://www.instagram.com/thejenniferwatson</a>
<a href="https://www.linkedin.com/in/jennifer-watson-6b08b9121" rel="nofollow">https://www.linkedin.com/in/jennifer-watson-6b08b9121</a>
<a href="https://www.youtube.com/channel/UCmyNWqvZHr0B1Gxe8t5PW0g" rel="nofollow">https://www.youtube.com/channel/UCmyNWqvZHr0B1Gxe8t5PW0g</a>
<a href="https://www.facebook.com/jennifer.watson.75491" rel="nofollow">https://www.facebook.com/jennifer.watson.75491</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, once again, it is time for unstoppable mindset. Another episode, we hope you'll have fun with us today, we get to meet and talk with Jennifer Watson who has two companies, Jennifer Watson leadership and Watson wellness. And through those companies, as she puts it, she really has a great passion of helping to support people live with their epic health, their epic leadership, epic leadership, I should say, and their epic legacy that they were destined for. And wow, that's a mouthful, and she'll say it better than I will. But Jennifer, welcome to unstoppable mindset. We got a lot to talk about, I think.
 
<strong>Jennifer Watson ** 02:05
Oh, thank you so much for having me, Michael. I'm excited to be here. And I believe everybody can live in unstoppable and yes, epic life. So I'm excited get the conversation going?
 
</strong>Michael Hingson ** 02:15
Well, let's start by probably what's a little pre epic. Tell us a little bit about Jennifer growing up in the early Jennifer.
 
<strong>Jennifer Watson ** 02:24
Yeah, you know, the early Jennifer was actually a little bit of combination of really goofy. I love to have fun. I'm an identical twin. So my twin and I got into some fun, goofy things. We were very outdoorsy kids kind of like the tomboys we'd like to dress up to it was really fun. It was a really unique experience growing up with an identical twin. I will say it what is true about identical twins. One is usually the polar opposite of the other in many ways, and I was definitely more of the competitive one. i i believe that both of us were really definitely high achieving individuals from a very young age. I always like to do well at things but I was a competitor a high achiever from a very young age. And that grew into even athletic scholarship to the University of Wisconsin Madison, where I ran D one track and was an all American two times. So I really started playing a lot in the things I was good in at a very young age and really learning to master that in a powerful way. And was led me to do the work that I even do now. But my growing up was so dynamic, and I had a great family that was so supportive of things that I loved and still also supported. The goofiness the playfulness of me as well.
 
</strong>Michael Hingson ** 03:36
What was your is your sister's name?
 
<strong>Jennifer Watson ** 03:39
Jana J A N N A. So Jennifer and Jana, her
 
</strong>Michael Hingson ** 03:42
and Jana? Yeah, what does she do?
 
<strong>Jennifer Watson ** 03:47
So she is a writer. So I am a speaker for any of you that follow me, I'm a speaker and she does more the writing. And both of us have helped elevate each other in those different categories to help you to get better at the things that were a little more limited in but she's definitely the writer and the dancer. And she's always was considered probably more the creative one of the family and a little bit more laid back than me. But what we have found in each other as we've gotten older, is that she has competitive sides, she has to get up and go sides, I have the laid back sides. And that's what's been so really great to watch as a twin is how we kind of create and CO create together but there's still individuals kind of living these powerful, purposeful lives.
 
</strong>Michael Hingson ** 04:24
Does she write your speeches?
 
<strong>Jennifer Watson ** 04:26
She does not she does? That's such a great question. I've never been asked that before, but she does not write my speeches. She listens to a lot of my speeches if they're recorded and she always gives me very honest, powerful feedback, which I love. I love to surround myself with people that are going to give me honest truthful answers because that's how I get better as an individual and go figure I've done my own journey of like learning to take feedback. Well I know it's not about me, but making me better in a powerful way. So I love to do that for myself and for others.
 
</strong>Michael Hingson ** 04:56
Now you live in Colorado Does she live in Colorado as well?
 
<strong>Jennifer Watson ** 04:59
She does. that she was in Virginia Beach, Virginia. Before I moved back to Colorado, and we definitely see each other throughout the year, I'm very close with her two boys, which are like my own in many ways. But yes, we definitely have that dance even living apart. A connection there for sure.
 
</strong>Michael Hingson ** 05:15
Yeah. And you, you have to figure out ways and times to see each other since you have such a distance apart from each other. Yes, yes. That always creates a challenge. Well, all right. So you made it through high school and so on. And then what did you do?
 
<strong>Jennifer Watson ** 05:30
Yeah, so as I mentioned, you know, from a very young age, I was actually good at quite a few things. And I had a lot of fun doing it. What I really liked about growing up is that my parents, my family really gave us space to just try and explore different things. Before we got really good at it like more middle school, high school to master things. And from high school I as I mentioned, I got a full ride Deewan athletic scholarship to University Wisconsin, Madison, big 10 school, was able to have an amazing academic career. There also did my Master's in physical therapy there. And thus started my journey beyond athletics in mastering a new calling, which was wellness. And I started integrating all areas of wellness because of my own story of wellness, where I struggled a little bit through college and later 20s. In mental wellness, I struggle a lot with depression, even with all my different successes, and the things that I had accomplished, I still struggle with that. So the shame that went with that, but also the desire to really look at wellness in a better way. And thus began my journey once I got them being an athlete into PT school, really looking at wellness as a whole mind body soul. And when I did that, it not only helped me in mobilizing my wellness journey, becoming healthy and healing my brain, but it helped me to be a better practitioner. For all my clients, I have treated high level athletes to clients with cancer to those with PTSD after military work. And because of the integration that I've given to so many clients through Mind, Body Soul integration, I've been able to help people really optimize their vitality, their wellness, so they can now do the things they want to do to live the epic life to be the calm the epic leader, and to really live the legacy that they were created for. At my current journey, Adam, as was where I'm at now, Michael, is I get to now help others in the coaching and speaking space and use all my expertise from being a practitioner from being an athlete from being a human being, and just showing people how to be high performing leaders and human beings to get the legacy that you desire, while you're living in good vitality, while you're living in a space that exudes your highest frequency. And this is my true joy. Now I'm going to speak across the country on this, you really help empower people do the same. Do you have
 
</strong>Michael Hingson ** 07:48
any insight as to why you had a bout of depression?
 
<strong>Jennifer Watson ** 07:54
Yeah, you know, so I've been asked that, you know, several different times on different podcasts I've been a part of, and I will say this every one, wellness, not just Depression, depression is under the umbrella of just you know, navigating mental wellness, right. But wellness, I really want all of you to understand is very layered not only in Mind, Body Soul, it is the full package of you. But also when you look at different areas of wellness, in my case, mental wellness, there's also different influencers, not only genetics, but environmental. So from a genetic standpoint, my mom also had a little bit of depression, melancholy tendencies when she was younger as well. Some of this you guys, you can be genetically predisposed, sometimes believe that have more extensive cases of mental wellness discrepancies where we're looking at people that maybe have severe debilitating depression, where there's bipolar schizophrenia, and there's so much amazing support for that. But no matter what umbrella you're under, there are some genetic tendencies. The great news that we have now is when you know that it's just like if you know, you have history of breast cancer in your family, there's tools from food, from exercise from counseling from different tools that help rewire the brain to move you into a powerful space, in this case, mental wellness. So yes, there is a little bit of a genetic predisposition. But a lot of that comes from as well, the environmental factor, Michael, and this is what a lot of my high achievers where they feel some guilt and shame that they're very successful. But why are they struggling with anxiety, depression, there can be a lot of layers to that, for my reason, there was a lot of things growing up that I connected my performance, my ability to do well and master things to love because I got a lot of attention when I did well. So as a kid, I didn't have a lot of tools. And I didn't know how to filter like certain behaviors. So I just started connecting performance to love at a young age. And that's a rewiring pattern that happens at a young age, we learn a lot of our core beliefs as children good or bad. And as adults, we either have to amplify the good ones or rewire the ones that aren't aligned with where we want to go. So what I took into my adult life is just this fear If I didn't perform well that I would be abandoned that I would be unloved that people would leave me. And it led to a lot of anxiety, depression around anything that I was getting good at, and lost the joy in the things that I actually was really, really good at. So when I learned some genetics, that core from my mom and we dialogued about it, looked at things I could do to optimize my diet, my exercise, my meditation, counseling coaching, when I looked at reasons why I had depression with the the behavior and environment that I created as a child, we took both of those you guys and layer them in and really stepped back and looked at the powerful equation to get better, you can get better so that as a long answer, Michael, to your question, but I will say it's really individual, but there is definitely environmental, and usually coming from childhood experiences, as well as genetics. And when you have both those, it is so empowering Michael, because you can do diet changes, your mental health changes meditation breathwork, I did EMDR cognitive remapping, rewiring techniques that helped me to this day I say is my greatest, greatest performance is that I healed my brain. And now I get to teach others that you can perform and not feel like that depression, anxiety, but performing because you love mastering things and living to your full potential.
 
</strong>Michael Hingson ** 11:16
And you've probably discovered that you don't need to have attention all the time to still be a good hole person.
 
<strong>Jennifer Watson ** 11:23
Oh, of course, but you don't like I said, you guys a lot of that as an adult. You're like, when you hear that? You said Michael like Well, of course not. But I want people to really get this a lot of you smart, high performing people. That makes sense what Michael said, The problem is, is your subconscious your unconscious does. So that's why you have to go back to childhood and rewire the pattern. It's just like when you say I know that doughnuts, not good for me. But you keep eating it over and over again, the old pattern of a food relationship that's not good that we need to rewire. So I always tell people, you guys, there's no shame or blame in understanding consciously like, Hey, this is probably not a good behavior or probably not in alignment with where my full potential is. But that doesn't mean you stop there. Usually coaching, counseling, extensive work, to rewire can be super powerful, but just owning that, that's where you're at. It's great awareness, and then getting the proper tools to rewire it. And before you know it, your body and your brain can heal. I want everybody to know this, your brain has 100,000 miles with a blood vessels in it. And 100 billion neuronal connections, it's the most adaptable organ in the human body. So if you have something a thought, a belief or behavior that's not aligned with where you want to go, your brain wants food, all you have to do is give it the right food. It does take some time structuring delaying these old stories, and sometimes professional help. I love to work with people on this. But at the end of the day, just know and hope for that you can master your brain master like get out of depression, if that is where you're at and not be ashamed that even if you're high performing, successful and very grateful for things you have doesn't mean you can't own that you have a part of you that you want to shift into something more aligned with where you want to go. When I got out of shame Michael and stepped in and actually shared with people vulnerably close to me, what I was starting with is when my healing actually began and many of you have heard that story of stepping in courage with your dark secret doesn't mean you have to initially go on the Today show about it. But you can at least step in with someone close with you to start that healing process and get the tools to help you align and get onto your epic life.
 
</strong>Michael Hingson ** 13:29
Yeah, you mentioned the the well, word or phrase EMDR? What is that?
 
<strong>Jennifer Watson ** 13:38
So EMDR is actually I rapid eye movement, if you've ever heard of it. So EMDR is part of rewiring the brain by addressing eye movement. And there's a certain structure of questions that are asked, while we're tracking an eye a certain frequency. So EMDR is really taking eye modulation regulation tracking to another level, the eyes have a lot of activation to the brain, we take in a lot from our eyes, right? Many of our past experiences come first through visual or auditory or smell. So when we can activate an old memory and old behavior, and then re wire the eyes how they track with that old behavior. We can rewire new behavior for something that may be similar to something in the past. If that makes sense. Everyone, you guys, if you want more information on EMDR, among other deeper subconscious rewiring techniques, 100% reached out to me, but that's kind of the general synopsis of the EMDR is we're utilizing your eye tracking to activate an old behavior and realign behavior with a new behavior that's better for you versus what it was triggering before in the past.
 
</strong>Michael Hingson ** 14:52
What does EMDR actually stand for?
 
<strong>Jennifer Watson ** 14:55
Yep, so our eye module Yep. So I E M module. Digital retracting
 
</strong>Michael Hingson ** 15:01
got it. Okay. I don't know how well that would work for me but that's okay.
 
<strong>Jennifer Watson ** 15:08
And there you know there's but the thing is you guys there are so it's at the top three Michael, ways that we take an old memories and align behaviors subconsciously is through auditory smell in visual This is why VR is just one of them but there's so many tools that rewire. So you don't have to access through a difference you can remember your guides you can do that for sure.
 
</strong>Michael Hingson ** 15:34
Understand Yeah, I'm moving doesn't work for me very well, but that's okay. Having never learned to to control eyes. It's a different story. So So what did you do after college? You got a bachelor's? Did you go beyond a bachelor's or just a bachelor's degree or
 
<strong>Jennifer Watson ** 15:49
as a as a master's in physical therapy at the same school. And as mentioned, I started becoming a physical therapist and utilizing some of this Mind Body Soul integration tools. And I had a physical therapy practice a holistic integrative Mind Body Soul integrated practice. And as I mentioned, I did a lot of work with high level athletes to clients with cancer, to those with military PTSD, and everything in between, it was an honor to help heal, and serve them and help them thrive using some of these modalities we mentioned. But also bodywork exercises, looking at nutrition, looking at different things in in their environment that was feeding into mental emotional, physical well being or lack of, and the beautiful part of all that I've been a practitioner, integrative physical therapist for 22 years, Michael. And what I've done is be able to now integrate that into wellness and leadership coaching for highperformance. And speak now about all these expertise and tools in my own stories of healing, and stories of some other people I've worked with in powerful ways.
 
</strong>Michael Hingson ** 16:52
Well, so you went through college? And then did you immediately start with your own companies? Or did you work for anyone else first, I worked
 
<strong>Jennifer Watson ** 17:00
for someone for a few years to gain some managerial, some business experience and then hopped on my own fairly quickly, spend had an outpatient clinic for quite some time, and still do. And it's a very small part of my business as I do mostly the coaching the speaking now. But yes, I got into becoming an entrepreneur pretty early in my career, because I saw where I wanted medicine to go, where I wanted healing to go because I felt it was more powerful than some of the traditional techniques we use as not only physical therapists, but in the medical world. And by the way, you guys that doesn't mean medication surgery is not needed some time. What I'm saying is when I did my own research, I found that more holistic integrative approaches and different modalities were as effective if not more with treating different areas of wellness, mental, emotional, and physical and allowed more accelerate sustainable improvements. And again, I've moved that into into the coaching space, where I've done the same both in my wellness modalities, and now leadership for high performing leaders and entrepreneurs to really gain the wellness game, the leadership game, the frequency that they want to bring the vitality want to bring to their company to the world and continue on.
 
</strong>Michael Hingson ** 18:09
So clearly you are a very exuberant person and a person with a lot of vitality. What does vitality mean? And then why is it important to leaders?
 
<strong>Jennifer Watson ** 18:20
Yeah, I think that's such a powerful powerful question. And I believe when leaders are looking at leadership differently now especially since 2020, Michael and one of the things we're looking at go figure is our wellness we realize when we aren't showing up fully in our mental our physical our spiritual wellness, which can go through all those three parts. That is our vitality when we don't have those areas are one is really plummeting. A lot of leaders are realizing that this is our vehicle, everyone and if we don't have that dialed in, if we're not vital in our own human self, Mind, Body Soul, we can't show up powerfully as leaders, our productivity goes down our profit goes down our ability to communicate because we're not even in full healing full stability of ourselves when we're in higher vitality we have more resilience everyone to things that come at us business right? When we're in higher vitality and wellness you guys if we get a cold a physical cold like sneeze we rebound more quickly right you guys so this works for leaders not only in their overall wellness when when things come at them and they don't feel so good but also in leading their team when again you have this vehicle where your mind is intact and sharp where you're physically on all good cylinders and you're spiritually in your truth which you can go through that part of vitality. You're going to show up so in who you are an anchored to that your productivity, your profit, your impact your clarity to your team, your clients. skyrockets, I've literally seen leaders Michael, that had the best systems in the world. But they were still struggling last two or three years, and they had a great team. But they were struggling with this area of vitality. And when you start optimizing these areas of vitality, they're like, oh my gosh, Jennifer, my staff is leading into me. They're actually doing what I'm telling them to do. They're actually actually even getting more vital themselves. Oh, my gosh, our productivity is going up you guys when you get your vitality, first and foremost, and that includes Mind, Body Soul, wellness, and keep it there during growth and change and adversity. Game over you will be unstoppable as a leader, and I've seen it in my own clients just working within the last two or three years. And as mentioned, I think more leaders are realizing the influence of vitality. Well, it's not allowing themselves, but their team and how they're showing up. So I've been able to go and that's one of my things I go in on I do a lot of leadership training on different aspects of communication, optimizing productivity performance, but we always start with Vitality, versus if you don't have that everything else we just talked about and your systems and being more productive, make more money will not happen if that is not addressed first.
 
</strong>Michael Hingson ** 21:10
Well, here's another question. Let's go back and be a little bit more basic, what is the leader?
 
<strong>Jennifer Watson ** 21:16
Wow. I love that. I love that. You know, I think when we look at leadership, for one, I will say this, I believe a lot of leaders that have been doing leading leading teams leading their family for a while, understand the basic foundations of leadership, if they're doing it well. And what we consider a leader doing it well, I know is very subjective, you guys, right? Is it keeping team culture? Is it making a lot of good money? Is it creating high performance and productivity, no matter adversity? There's a lot to that. But what I'm going to say is this, I believe, especially over the last several years since 2020, I believe leadership has rapidly changed into what I call leadership that is deeply connecting, and deeply vulnerable, with their culture, aka their clients, their team, their community, we are at a different space and leadership that many leaders and their teams, Michael are creating intimacy, safety, transformation, not only in the community, but for themselves. At work. They actually did a poll on that every one after 2020 What teams when they were stepping into a business, what a leader could offer them and what was the most important to them, guess what it was everyone, one of the top two was psychological safety ability to transform and elevates, at some point, climb up the corporate ladder and contribute more powerfully, and do it in a safe powerful way and be more connected to their team more intimate with their team. Those were over money. You guys think about this, okay, over money. People want to buy into you in your culture, they want to be intimate and connect with you. So an answer to your question as far as leadership, yes, there's a lot of basic foundational things that I think leadership does entail, including ability to really bring out the best version of people being authentic being integrity, and your vision and mission, you know, creating consistent performance, opening and humbly taking feedback and helping others do the same and blah, blah, blah, and those are all great. But I would say the leader of today is one that is vulnerable, and is willing to deeply connect with their community of people, Team clients, etc, etc. And I believe that is going to make you as your podcast says, unstoppable and accelerating your deeper purpose of impact your money and beyond, that's for the good of the world.
 
</strong>Michael Hingson ** 23:49
Well, one of the things that I've talked about on this podcast and observed in many cases, is that we have to distinguish between the whole idea of being a leader and being a boss, because he has a boss is not necessarily a leader, although they think they are and that tends to create grief or challenges. But true leaders are the people who do connect, and are the people that that people do want to gravitate to in one way or another. And there, they may very well be times that a boss is a good leader, but a good leader when exercising leadership, I also think isn't an individual who appreciates and knows when maybe someone else in a given situation has the ability or a better ability to lead in whatever is occurring in the company or whatever they're doing. Leaders also know when to give up temporarily the whole idea of leadership and let someone else do it.
 
<strong>Jennifer Watson ** 24:50
100% And this is why by the way, why Michael my two loves health, wellness vitality and leadership. To combine and make you unstoppable because for you to do what you just said, to realize the step and go, someone might be able to do better than me requires super self awareness, which comes from being in stability of your mind, body soul, you cannot be intuitive, you can't be solution oriented, you can't be humble, you can't be aware of your surroundings, if you aren't even aware of your own self, and how to heal self and create stability there. And this is why I get so giddy about bringing wellness into the leadership space and really bring the science behind you guys, this is chemistry. This is hormones, this is physical, the tools I use to help leaders not only perform from the leadership component, okay, but from the wellness component. And when you do the dance together, you really find that some of the things you're talking about makes such a great leader, Michael become super easy. When you are in a more healthy, vital state of being. You guys, I don't even have to give you the science right now on this podcast. Each of you can come up with great examples in your life where you felt like you were on fire with your team, the communication was rolling, your product was up. And you can probably list on a piece of paper right now the top 10 things that were going on around you and your culture. And I guarantee you one of them, if not, the number one would be areas of your vitality or mental, emotional and physical wellness was intact, if not all of them, at least majority of them are two of the three of them. Because that creates your ability to lead well if you are in your body and healthy in your body. Right you guys. So remember that as you go further into some of these other next level leadership traits that Michael and I are continuing to talk about. When you pull in that vitality. Some of these other areas of integrity, consistency, hard work, making tough decisions, having humility to reach out for help, getting delegating, and getting a team that's just powerfully communicate kidding together, that all comes from you. Being in integrity and stability and health of all parts of you. And when you got that, again, you're unstoppable as a leader.
 
</strong>Michael Hingson ** 27:13
So, leaders are leaders because they're, they're recognized, and people want to connect with them. And although leaders can have bad days, anyone can have an off day from time to time, leaders probably have a lot of great days, what's the one activity or what's the major thing that you would say? Is the the vehicle that helps leaders have great days.
 
<strong>Jennifer Watson ** 27:41
You know, I will say this everyone, your team doesn't want you to fake it. I just want you to know that because what Michael just said, you're going to have your hard days and when you're vulnerable. I also think that's a superpower for leaders sidenote, is when you're being vulnerable. I don't mean that you're sitting there and shedding all of your deep dark secrets in in crying about it for several hours, you guys, what I'm saying is that when you're struggling, that you're showing up vulnerably and letting you know, I've let team members know what I'm gonna stop me like, Listen, you guys, I'm having a rough day because of this. I need some support here. What are your ideas on this solution? Or this, you're the problem here and the solutions at hand. So first and foremost, everyone, I really want you to get out of your head that you have to be Rockstar 100% Knocking on the park every single day. Okay, be vulnerable, lean on your team, lean on your people lean on your family lean on or whoever you need to, to help you navigate some of this that is actually strength and courage as a leader when you are vulnerable. Okay, now that we have that aside, what is the thing that I use to show up powerfully every day, no matter what the outcome is, no matter if I end up on the wrong side of the bed, or at the beginning of the day, no matter if something comes out of left field during work that I wasn't expecting. How do I continue to lead well, then make it still a powerful day. Michael. For me, it's knowing that it's always a lesson. I don't care if I had a knock it out of the park day, or I had a lot of quote problems coming at me that day personal professional. When I treat both sides of that coin, the quote good days and the days that are harder, as in they're all lessons, guess what happens, leaders, everything becomes neutral, then you don't get triggered hit taken out of your game out into the weeds because something bad happens or something good happens. How many of us get really excited about something that good that happens? And it's still there because we're just marinating all the joy then we're like, oh crap, we haven't gotten done with A, B, C and D. That's the same thing with things that happen you guys that are hard. I really want you to get this. This is something that's game changing for me as a leader when I am neutral on the good things and the hard things or the bad things that happen during my day and look at both as lessons to continue to accelerate My goals for me and my team, it's game changing. Michael, we lose hours, they actually did a research study on this as well, we lose hours not only as leaders, but as people suffering, what I mean is suffering, going back and just spinning all the problems spinning on the emotion that came from the problem of not stepping into our healthy self, and coming up with a solution and moving on with the day with the lesson. Most of us lose productivity and profit and performance, because we spend too much time per separating on what isn't going well, or what is going really well. And just staying in those lanes versus just getting neutral on both of them. learning the lessons from both of them, they keep moving on, if we would get out of suffering more during the day and get back in our lane. And I have tools that I use all the time. With my coaching clients, it's the big problem that a lot of leaders have. Then I learned to master that and a lot of powerful ways to get back in my lane. It is the biggest tool that you'll have, as a leader to make every day a win, no matter if it ends up being a quote, good or bad day. I'm telling you guys, I have some great frameworks for that you guys just DM me if you want to, you know some more support in that area. But I'm telling you, that's would be my answer, Michael is if you can treat every thing that happens is neutral and a lesson. You can get back into your mojo, your epicness for the day and keep going. And that's where your next next unstoppable, unstoppable self really comes from?
 
</strong>Michael Hingson ** 31:24
Well, when you're dealing with a lot of these issues of being vital or having great vitality, and dealing with the lessons and so on and trying to keep neutral. How do you get leaders or anyone to step back and really analyze their day, and recognize that there are lessons to be learned. And I guess what I'm really getting at is one of the things that I advocate a lot is introspection at the end of the day, do you take time at the end of the day to really look at what happened? What was good, maybe what you felt wasn't so good. But even the good stuff? How could I have made it better? Or the bad stuff? isn't bad, but rather a learning experience? And so what what do you do? Or do you do much to try to get people to do more introspection and just think about themselves? And what happened in the course of the day? Do you have? Do you help people to do that at the end of the day?
 
<strong>Jennifer Watson ** 32:21
Yes, absolutely. So I believe you know, a lot of people ask me what is you know, a daily consistent tasks of make the biggest domino both in their personal and professional life? I say it's morning, and evening rituals. Now, by the way, everyone what that equation is for you, as I work with clients, it depends on a variety of things. So but I'm gonna say this morning and evening rituals are very important to begin and seal the deal. Bookings of the day because what this does, morning ritual gets you in that high vibe, right? And get you already this, this kind of shield and armor, high frequency vibe, when you have the right morning ritual that will create resilience to anything that good or bad that comes out you see and get back into your lane really quickly. What's really purposeful you guys this is really big. This is where people go wrong. They're like, Yeah, I got the morning rituals, Jennifer, the evening ritual is super, super important. I'm going to go off what Michael said, one of the big things no matter what your evening ritual is everyone and how long it is, and how much time you need is different for everyone. I work with people on that. But one of the things you definitely want to do is briefly assess your day, what went well, what didn't and what you want to improve on for the next day. And this is when we say this is the the next layer to this Michael, which is going to seal the deal on what you just said, from a neurological rewiring of your brain standpoint, let's say you pick top three things you're like, these are things I struggle with today, or these are things that went well, but I want to go better tomorrow or the rest of this week, what I've been wanting you to do is write down one or two things that you're going to do to try to make it better. Okay, and then guess what you're gonna do you guys, right before you go to bed, you're going to take those things you wrote down, that you're going to do tomorrow or the rest of the week to make those two or three things that you want to go better. You're going to lay down for five minutes and you're going to visualize your next day. Okay, this is very important, everybody, visualize your next day of how you want it to look a little bit different from today, and go through your day, or the next day, literally visualizing in real time for five minutes before going to bed. Guess what this does everybody. This is planting food into your brain. So even when you're sleeping during rest, it's already rewiring patterns and solutions because you already activated the creative zone right before you went to bed. It started to rewire for solutions for the next day to happen. Keep it posted by your deathbed you might wake up with a solution and write it down. But in no other case when you wake up you will find your morning ritual goes more efficiently. You get a write down and start all your solutions. You visualize them before and it will happen more quickly, more effectively more productively, you will be surprised how much better your next day will go. When you visualize remember your wheel rewiring the brain by putting it into the system right before you rest, and has seven to eight hours to do the work for you wake up, unbelievably motivated, unbelievably creative and ready for your day. By the way, you guys side note for leaders, the other big top 10, I do this whole podcast top 10 things for leaders Sleep, sleep, sleep, do not underestimate sleep, the whole bs of you sleep when you're dead is not true. You sleep this is when you rejuvenate Mind, Body Soul. For the next day, it's an absolutely active activity, the body is repairing itself, don't deny yourself sleep, if nothing else for this thing that we just mentioned for the evening ritual.
 
</strong>Michael Hingson ** 35:52
Now the reality is, of course that if we don't sleep, if we don't get eight hours, people may disagree. But that's too bad. If you don't get eight hours, you're not really giving your your brain and your whole system, the chance to revitalize and you're not giving, as Jennifer just said, your body and your brain the ability to begin the retraining process. And the other part about it is okay, let's say you do what Jennifer suggested and you write down thoughts for the next day. And then the next day comes up. And let's say you actually put those things into practice. And a lot of times it doesn't necessarily happen the first day because training can take time. But let's say you do put it into practice. The other part of it is at the end of the day, you need to go back and look at it again and go Now how did it go today? It's a building process.
 
<strong>Jennifer Watson ** 36:50
100% And by the way, everybody as leaders because a lot of you listening are high performers. Again, remember let go of if it was good or bad in what it means about you what did I say back about my story about love and significance if I performed well or not look at it again, as a lesson awesome opportunity to play the game and try again tomorrow. I always tell most leaders, the biggest problem we have is we don't give ourselves grace. You guess what newsflash are not going to knock it out of the park every day. There's too many other environmental factors going on. But you can still feel that you won the day. When you look at remember the neutrality, the pluses, the minuses, the lessons in both. And start again tomorrow. Give yourself Grace leaders. And guess what, when you do that, you get permission to give that to your team. And you become a lot more connected, vulnerable. And I'm telling you guys, research is showing this now just in the last year, since we've been seeing more companies that are more connected, more vulnerable, giving themselves grace, looking at the lessons, and doing things in vitality that we just mentioned, that are literally taking off and they haven't changed anything else haven't changed branding. They haven't changed their systems. They're just doing what we're talking about you guys, it will be game changing for you.
 
</strong>Michael Hingson ** 38:10
And you know what? Something that just came to mind. Let's be real clear what Jennifer is talking about in this whole discussion is not just true for quote, leaders and accreditation. But for everyone, the reality is that we all can put these things into practice and improve our lives. That doesn't mean that every one is going to go out and start running operations and so on tomorrow, but it is all about establishing a new mindset, it goes back to this whole issue of unstop ability and stop ability is is a process. It's an evolving process for most all of us, but it is still a process. And it doesn't matter whether you are a so called leader today or not. I think Jennifer would agree this is valuable insight and advice. That's good for anyone.
 
<strong>Jennifer Watson ** 39:03
Yes, absolutely. For sure. And the reason why we hire a lot of times into leader leaders, you guys is because they're often paving the way for a lot of different things. And I'm gonna tell you, these tools help every human being because at the end of the day, even if leaders are paving the way a lot of things and, and whatnot, we're all still learning and we're all still human, and we all are still contributing to this world. So yes, these tools, these tips are 100% necessary for all of us. And I would say at the end of the day leaders are just helping themselves, help other people lead themselves well and live their best life. So these tools are necessary for all of us. Even though we've given examples more in the leadership role. They're 100% are going to be make you more effective, more powerful. Feel like you win your day and live to your fullest potential no matter who you are.
 
</strong>Michael Hingson ** 39:53
Of course the issue is that you never know when the need to lead will find you Do. And the fact is that having these kinds of traits will always help other people connect, collaborate, and become better at interacting and working together. I have a question. You mentioned earlier that you think that the whole concept of leadership has changed over the past several years. What do you mean by that? And how has it changed?
 
<strong>Jennifer Watson ** 40:23
Well, you know, as I mentioned, one of the biggest changes I've seen is the need for intimacy, deep connection and deep transformation, that anybody coming in on your team, as a contract worker, as an employer, as the team leader, is, it's more than about money, by the way, I love money, money is a beautiful thing. And it's what makes the world go around allows us to invest more in ourselves in our company and make greater impact karma is not what people are looking for. Okay, leaders, we they are looking for deep connection, that's where leadership has changed, as I mentioned, is that they want intimacy, they want deep vulnerability, they want connection, they want major transformation, of not only themselves in their ability to use their gifts in your business, but as human beings, they want to feel it's transforming their life outside of work. So we have to create a culture as leaders that we give them opportunities to use their gifts, and move up the ladder, so to speak, to contribute to your cause, but also give them opportunities to evolve as human beings. And that is where it's different, the intimacy, the connection, the desire for transformation of the individual along with just what you're contributing, you know, you know, in your business, that's where the change is at, for sure.
 
</strong>Michael Hingson ** 41:35
So, the the idea is, again, I'm not sure that there's anything new there, but it is just now more that it's become pretty visible, that we really need to be more involved in trying to find ways to be connectional. Because the world has changed in a lot of ways, because now we're not doing everything where everyone is sitting in the office, and the world is getting smaller. And in fact, we're doing more to communicate with people all over the world. So it is it is a process where we do need to recognize that connection comes from many different places, and you never know where you need to find it or are going to find it.
 
<strong>Jennifer Watson ** 42:15
Yeah, and transformational leadership has not been a phrase that's been around that long, Michael in vulnerability, it was not spoken about in the workspace, as it was less than five minute 5% of businesses. So that is new in leadership is this vulnerability and this transformation that was not even talked about me, the Tony Robbins had been around 2030 years, but it wasn't a mainstream thought. So that's where now it's becoming like 100% in all cultures of business, where we're seeing many of the teams and leaders really putting up pushing, but really being open more than ever to have this conversation. I mean, the word vulnerability and transformation was not around, talked about when I first started business, that's where leadership is changed. I feel it doesn't mean vulnerability never never was around in Prince Richard. But it was never cultivated as as a necessity as a way of meeting making the biggest changes on the team and the individual in a business. Now they're seeing it's a huge Domino, along with Vitality, leaders are seeing that bigger than ever before, and how it's affecting their business. So that's where I would say leadership has really shifted, at least not necessarily that it's never been around, but where the emphasis and where people now are all hearing about it and vulnerability, connection, intimacy, transformation, and 100% vitality. And those tools, those parts of leadership are what I believe are changing companies into being the best companies out there.
 
</strong>Michael Hingson ** 43:36
Just as an observation, it seems to me, we talked about this a lot. We talked about vulnerability, we talk about the various concepts that you're discussing today. What strikes me is though, when we carry that over into the whole concept of political leaders, it's a different animal. You don't dare be very be vulnerable in any way you don't dare make a mistake, there's no room to be able to connect and do things and truly lead the way you're describing, which is so unfortunate.
 
<strong>Jennifer Watson ** 44:11
And you know, it's interesting, and I totally agree with you when you say that, but I'm going to challenge the narrative. Maybe that's what we need. Maybe that's why, you know, with some of our political voting, and I'm not speaking for everybody out there, but a lot of people have voted for the lesser of the two evils I will align with a political candidate for a while, by the way, you guys are not this is just subjective. I'm not saying yeah,
 
</strong>Michael Hingson ** 44:34
this is not talking about any candidate or taking any position.
 
<strong>Jennifer Watson ** 44:38
But But I will say this, everyone, I would challenge any person running for political office, no matter what your beliefs are, that you stand in your truth, your stand and vulnerability, maybe stand that connection with your crowd, and maybe, just maybe there might be a shift in how leadership can be done more powerfully in the political realm. So I agree with you. But maybe there needs to be a shift there. That's just kind of my challenge to the political offices and see if there might be an ability to make even a greater change in areas that I care about. Because I care about the leaders of our country. I know you do, too, Michael. So maybe if we challenge them to look at leadership in this way, maybe we can see some changes that we haven't seen for a while.
 
</strong>Michael Hingson ** 45:22
And that's why I brought it up. Because I think that's exactly what we need to do. That they the people who are political leaders need to lead and need to deal with the issues that we're talking about here, just as much as people in companies and organizations do. If we can't allow ourselves to be ourselves, people are going to see it. And you know, salespeople are always involved in selling a product. And oftentimes, I hear of sales situations where people have sell this product no matter what, and aren't ever willing to say this won't be the right product or won't deal with being totally truthful. And the reality is, people can see through that, and people won't trust you, they will learn not to trust you. Because they can tell the difference between reality and smoke and mirrors. Of course,
 
<strong>Jennifer Watson ** 46:22
absolutely. And you know, whether someone considers themselves intuitive, or can tell someone is being truthful or not, we all have it at our core a little bit. Now those that practice and get into their vitality, and really get into their awareness of self. They can be the spidey senses that they can tell when someone has always been in and out of integrity, right. And I believe that you can refine that. But I agree with you, the average human being often can tell when someone's being truthful or deceptive. And no matter what you guys deception is in low frequency. And whether it's conscious or unconscious, it moves people away from you, they don't, it's just like, when you go to a party, you're like, that person has great energy, and you're kind of drawn to them. And then the person that you feel Doesn't your pull away, you guys are already practicing that whether you're conscious of it or not. So you can feel low frequency aka deception, and that pulls people away from you. So it serves no one when we're not in that space. So that's where I encourage it doesn't matter if you're a political leader, or a business leader or a leader in your family, when you're being authentic and truthful in your space. People are drawn to because by the way, I have gone into situations where I knew people 100% disagreed with me. But because I was staying aligned with my truth, I wasn't trying to be deceptive or manipulative. Just like this is who I am. This is why I believe they actually have said to me like, Jennifer, I don't agree with anything you just said. But I like you because they can tell you really standing in your truth. They literally say like, I want to sit here and hang out a little bit more. Do you guys this stuff is real. We're never all going to agree. But if you step in, truthfully your truth and give it that way. You guys people are drawn to that. And they're open to conversations. Wouldn't that be a big thing?
 
</strong>Michael Hingson ** 48:03
Why is that? Why are people drawn to that? Yeah. And it's
 
<strong>Jennifer Watson ** 48:06
partly because we're, we're drawn to truth. So truth be look at frequency of emotions, anger, frustration, shame versus truth, forgiveness, Love Light. This Love Light truth is a higher frequency for humans, okay? When you get excited by someone, when you knock your data apart, that's a high frequency feeling right of joy, peace, you're a lot more creative in that zone, you're more nice in that zone, you're more connected to people in that zone. When you're low frequency, it takes that away from you. So if you're surrounding yourself with people that are low frequency, you don't want that because it naturally doesn't feel good. It's kind of like negative and negative. You're like repelling each other. Right? It doesn't bring out the best in you, if you're around a negative person all the time or person angry, is going to bring you in that low frequency of anger or frustration, right? Do you think you can be can become creative in that zone, happy in that zone. powerfulness only No. So that's why we want to have tools in in people around us that we can surround ourselves with that gets us into that. Hope, Joy frequency. And there's things you guys can do individually and with other people to get you there. We are naturally drawn to high frequency people because we want to be high frequency because it feels better right? To be joyful and loving and truthful. You guys come on, let's just be honest, we all of us have, like shared a little fib with someone told a lie at some point in our life. Did it actually feel good when you did it? No, I can guarantee you guys whether you're aware of it or not. When you go back to that situation you probably felt if not a little bit a lot bad about it. And then yeah, maybe moved on with your day. Now if you keep doing that, because while you're in your brain that you don't think about it, right? But if you're you're feeling that low frequencies because you know that's not in alignment about where you need to be and people can feel that so it repels us like negative negative repel. We want to be in truth, love and light because that's where our greatest gifts shine. So someone has not been that way. We naturally want to pull away from them, we can feel it all of us can you guys again, go to a party, you can tell the one that's being honest with you, I'm not exaggerating the one that isn't okay. And who's the one that you are usually are drawn to the one that's being truthful, okay, whether you're again consciously realizing or not, because it ups your frequency it makes you want to be more truthful, and makes you feel good. You drop off the serotonin, the happy pills, the dopamine and makes you feel good. And that's what we crave, right, everyone. So understanding high and low frequency, and that lie is a negative frequency. Start with yourself, make sure you're staying in alignment with truth. And then you're going to pick up radar when other people aren't, and you want to align with people that are going to be more honest and truthful with you doesn't mean that we're honest and truthful. 100% of the time, I know a lot of us have been in that story. But when you get more in alignment with it, you will be surprised how much more can drew growing healthy and powerful you feel because you're staying with who you are and what you believe you are.
 
</strong>Michael Hingson ** 50:58
And that was what I was just going to say is that if you are truthful, if you can stay in that path, you're going to feel a lot better, and you're going to feel more vital and you're going to feel more powerful. And you're going to do it for the right reasons. Absolutely. Absolutely. And I think that's what's really important. What is intuitive leadership,
 
<strong>Jennifer Watson ** 51:20
intuitive leadership. So you guys, a lot of times we'll look at intuition as this kind of like intangible intangible kind of woowoo energy, like some people kind of have spidey senses about a gut instinct, you guys know, it's very science is very physiological. So you all of us have intuition, all of us have it within us. But if you don't learn to get on the mat and use it, it goes dormant. So I really want to be, you know, I want to be very clear about that all of us have the opportunity to be more intuitive. It is our sixth sense. We have our five senses than our sixth sense. Intuition literally lives, in our different energy channels in our body, right between our eyes at our heart and our gut, we hear about gut instinct, right? That's intuition. All intuition is, is that you know, just you know, you just know, you just know, with no evidence, you can look at stats on paper, and it doesn't make sense that you should make a decision. But you feel right, you should go with your intuition. Okay. Your intuition will trump every day that we can twice on Sunday. Objective stats, if you're truly in intuition, Okay, everyone, sometimes, when you aren't practiced at learning what your intuition is, you do make a wrong choice that gets into intuition that ends up being a lesson when we talked about earlier. But intuition is you know, just because you know, and how we all sense it is different how we describe it something I teach in my my coaching program, when it called seven levels of intuitive mastery. So you learn how you feel it in your body, so you can utilize it for big decisions to small decisions. You guys, people like Oprah Winfrey, and you know, you know, the Kardashians guys, I'm serious, you guys, big people do use intuition more on major money decisions over stats in a book. Did you know that? Okay, why? Because your intuition, what do we just talked about earlier? Is your truth. It's your antennas. When you get information in should I do this or not? It's saying yes or no. If it's in truth, where we say it's your truth, so it's always going to be the right decision. It never lies. So intuition is understand that you just know because you know, because it's in your gut to do but there's nothing to really back you statistically or not, you just know and when to know how to utilize that, you know, it is intuition. Again, it is the greatest and the best decision you're going to make over any stats. By the way, everyone that doesn't mean I'm saying ignore stats ignore things that you see that have happened in the past to make better decisions in the future. What I'm saying is when you're going through decision making day in day out big and small decisions, you never want to lose out on intuitive space. Intuition is science. It lives energetically in our body, in the mind, in the heart. And the gut, as I mentioned, is actually physiological activations. When we're using our intuition, it is our sixth sense. This is part of who we are, it is not woowoo Okay, that is literally where you're living, you are literally taking out a part of a human that you are otherwise we'd be like every other animal on the Animal Planet, okay. That's what makes us among other things, the highest level in the animal kingdom is our intuition, our ability to look at status so rise above it if we feel there's something better there. Do you know most presidents have said because women are naturally more intuitive partially because it lives in the feminine space it doesn't mean guys can't be beaten with a lot of presidents have said they love turning back to their wife to ask on major decisions what they feel intuitively to do, because they feel it's the right decision. You guys okay? We're checking out massive big leaders that know and value intuition it is physiological. It is science, using is a framework that I utilize to learn how to tap into your unique intuition is going to change your efficiency with with decision making during your day, it's going to change your ability to be in high energy and help other people to use intuition as well. It's going to change your life. So intuition at the end of the day is, you know, you just know it is a sixth sense it is physiological, you can get on the mat and expand it through seven levels of intuitive leadership. And when you combine that in decision making you become unstoppable.
 
</strong>Michael Hingson ** 55:28
It is a skill that needs to be exercised it grows, the more you use it. My favorite example, and I've talked about it several times on this podcast is trivial pursuit, love to play Trivial Pursuit and how often do you get a question? You think you know the answer, but then you think about it? No, that's not right. I gotta choose this one. And the original answer was the right one. Because your intuition your mind is telling you that and I think it's so important that we, we work to exercise that muscle. They're ready to talk to us anytime we're willing to listen.
 
<strong>Jennifer Watson ** 56:03
100% And what you just said, on standardized tests, those they've looked at correlations of those that do better on standardized tests, like you're talking about, like which answer to choose, one of the components was that they were highly intuitive, they consider themselves highly intuitive, and that they would stay with the answer that they were. Because it's your truth is, you're drawn to the right answer. You guys, when I say we are drawn to high frequency, aka truth, you guys don't undress me, I could spend a whole another podcast giving the seven levels deep framework on intuition on different hard to easier decision making. I'm telling you, it's powerful. If you guys want to connect with me on that, do that. But don't underestimate that in leadership. And it's another thing I'm seeing a lot of leaders are craving, because they're seeing the value of it more than ever. And it's something I teach in my program. So go after my friend, because intuition is yours to be had.
 
</strong>Michael Hingson ** 56:53
So let's talk about very quickly because we have been doing this a while, which is great. How do people reach out to you tell us about your companies? How they can they can reach out to you? And first Have you written any books?
 
<strong>Jennifer Watson ** 57:05
I have not, but I will be
 
</strong>Michael Hingson ** 57:06
writing my hair you get to work?
 
<strong>Jennifer Watson ** 57:09
Yes, yes. We'll be doing that by the end of the year for us.
 
</strong>Michael Hingson ** 57:12
Let us know when it's out. And we want to definitely put it on the podcast. But how do people reach out to you and tell us the various options that they have available?
 
<strong>Jennifer Watson ** 57:20
Absolutely. So I'm most active on LinkedIn and Instagram on Instagram, you can visit me at the Jennifer Watson t h e and my last name Jennifer Watson. And then on LinkedIn, Jennifer Watson. And you can also go to my website, Jennifer Watson <a href="http://leadership.com" rel="nofollow">leadership.com</a>. I will say this, if any of you are interested in connecting more after this podcast, I answer all my own DMS and all these social media platforms. And if you're looking at additional support, we can look at ways that I can continue to support you in your journey to become a more massive real leader of your life and beyond. And one thing I did want to mention the we don't have a book out right now, which will be coming out Michael, at the end of the year. I do have a brand new mastermind starting in June, that if anybody would like to connect with me on and just learn a little bit more about there's no pressure on that. But I'm offering a special deal for anyone listen to this podcast. And all you have to do when you listen to this podcast is DME leader. And I will be able to give you that at a substantial discount just from listening to this podcast and it's starting up in in June. Again, if you're interested in connecting with me on it just to hear the deets no pressure on that. I'd love to share that with you. So what's the mastermind about? Yep, so the mastermind is what it's called is your health, your leadership, your legacy mastermind. And we are going next level on rapid transformational principles, tools and techniques on wellness, vitality, on leadership, next level leadership traits communication speaking on any stage, and not just the front stage, in your classroom, in your team in any environment. And also high performance leadership coaching. So you can live your legacy at the next level, where we are getting a lot of special guest speakers coming in, again, giving you a lot of tools and frameworks that we're getting on the mat. We do a lot of hot seat coaching and get you guys also leading okay in a mastermind. It's not just about learning things about integration. And I'm getting you guys to lead the mastermind as well. We're gonna get you guys so refined and how you lead your life and yourself. It's going to be so powerful. So your health, your leadership, your legacy, unleashing the 2.0 leader within my friend, and you're going to get there in the time that we have on that mastermind. So son,
 
</strong>Michael Hingson ** 59:31
Jennifer, a direct message on LinkedIn or Instagram and just put leader in the message. I'm assuming there's a way they can reach out to you through your website and say leader as well. Absolutely. All right. And there you go. And so reach out to Jennifer, I know that she will respond. We met each other on LinkedIn and she responded right away, which is great. And we got to do this podcast and I want to thank you again for being here and being so energetic and, and having so much to say to all of us and for you listening there in the world, wherever you are. Thanks for doing so. I'd love to hear your thoughts about this podcast, please give us a five star rating wherever you're listening. But reach out to me at Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And listen to other episodes. But again, wherever you're listening, please give us a five star rating. We really do appreciate that. Because it's your opinions and your comments that excite us and that keep the podcast going. So again, finally, Jennifer, thanks very much. We really appreciate you being here. Absolutely. Thank you
 
<strong>Jennifer Watson ** 1:00:45
for having me, Michael.
 
</strong>Michael Hingson ** 1:00:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Dynamic Speaker, Leader and Coach with Jennifer Watson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/46fcbb31-85f0-4ab1-aa1c-c0eaa7251737.mp3?source=rss&amp;ext=asset.mp3" length="40482908" type="audio/mpeg" />
<itunes:episode>151</itunes:episode>
</item>
<item><title>Episode 150 – Unstoppable Trilingual Presentation Coach and International Speaker with Brian Drury</title>
<guid isPermaLink="false">https://pinecast.com/guid/c1d2616f-7a2c-49d5-b850-5c7d3788a851</guid>
<pubDate>Fri, 04 Aug 2023 11:00:56 -0000</pubDate>

<itunes:duration>01:16:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9b540551-1915-469b-b503-a720c1f09c5f/UM150-Brian_Drury-Coverart.jpg" />
<description><![CDATA[<p>Actually, he is so much more as you will hear in our episode. Brian started life in New Jersey. Over his lifetime he has traveled quite a lot, worked successfully in the Supply Chain industry and, for the past seven years, he has been an incredibly sought-after business coach and entrepreneur now living in Orange County California.
 
Brian offers us so many life lessons in our 70 minutes together that it is hard to know where to begin. Let me just say that I believe if you listen to Brian and truly think about the suggestions, he gives us you will be better for it.
 
Brian also is a successful author and a podcaster. He is quite engaging, and I am sure you will love what he has to say. We already have begun plans for a second episode. At the end of August, he will be holding an event you can read more about in these notes.
 
<strong>About the Guest:</strong>
 
Brian Drury is a trilingual (English, Spanish, Portuguese) international speaker and presentation coach who helps his clients to master the skills of public speaking and effective communication to improve their: speeches, interviewing, networking, presentations, sales pitches, and more!</p>
<p>Working with executives, entrepreneurs, and organizations around the world, Brian provides proven frameworks and strategies that help his clients know they can confidently present in any scenario, even on short notice.
 
One of Brian’s speeches went viral with over 20 million views on Facebook alone.
 
Additionally, he is a best-selling author, podcaster, content creator, and former Fortune 300 internal consultant.  
 
He offers 1-on-1 coaching, group coaching, workshops and keynote speeches for entrepreneurs, executives, and working professionals alike.
 
<strong>Ways to connect with Brian:</strong>
 
Craft Your Keynote event, <a href="https://thebriandrury.com/craft-your-keynote/" rel="nofollow">https://thebriandrury.com/craft-your-keynote/</a>
Website: <a href="https://thebriandrury.com/" rel="nofollow">https://thebriandrury.com/</a>
LinkedIn: <a href="https://www.linkedin.com/in/briancdrury/" rel="nofollow">https://www.linkedin.com/in/briancdrury/</a>
Instagram: <a href="https://www.instagram.com/thebriandrury/" rel="nofollow">https://www.instagram.com/thebriandrury/</a>
Free Facebook Group: <a href="https://www.facebook.com/groups/powerfulpublicspeaker" rel="nofollow">https://www.facebook.com/groups/powerfulpublicspeaker</a>
Book Link: <a href="https://www.amazon.com/First-Step-Brian-C-Drury/dp/151921538X/ref=tmm_pap_swatch_0?_encoding=UTF8&amp;qid=1689899768&amp;sr=8-1" rel="nofollow">Amazon link to <em>The First Step by Brian Drury</em></a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome to another episode of unstoppable mindset. We're recording this near the end of July and here in Victorville is only going to be 105 today. So what what do you do with all that lovely weather. And our guest Brian Drury lives in Orange County and he tells me that they've been getting temperatures in the 80s and maybe up to about 90 And that's what I kind of remember as a student at UC Irvine. So we have all this wonderful weather and all that. But Brian's got a great story to tell he's a trilingual person. He's got a few really interesting stories. I think that I'm really looking forward to hearing about especially one regarding a Facebook presentation that had over what 20,000 or 20 million people. I'm jealous, but anyway, Brian, welcome. Welcome to unstoppable mindset.
 
<strong>Brian Drury ** 02:11
Thanks for having me, Michael. I'm stoked to be here.
 
</strong>Michael Hingson ** 02:13
This will be a lot of fun, and we're really looking forward to it. Well, why don't we start like I usually like to do with people. Why don't you tell me a little about the earlier Brian growing up and all that stuff? Where and anything else that you want to divulge secrets included?
 
<strong>Brian Drury ** 02:27
Yeah, we'll start with my deepest, darkest secrets. Okay. Yeah, absolutely, absolutely can dive in. So I can give you just kind of a quick summary of how I got to Southern California. And we can dive in on whatever area you think is most interesting or would be best for your audience. So born and raised in New Jersey, so in northern New Jersey, and, and we have a shared experience where you're like, one of the things that you're most known for is escaping tower one on 911. My dad was actually supposed to be in one of the towers on 911. He worked in the city for decades. And so you know, living in North Jersey at that time, it had a huge impact. And so hearing your story, listening to your speeches, I was really, I was like, Oh my God, because my dad left late that day, and he never left late for work. So it was just one of those things where that day this crazy thing happens. So that being said, grew up in New Jersey, and went to school at Penn State. So I am a huge college football fan and a diehard Penn State fan. In our good years and bad years, I studied supply chain and I minored in Spanish. And during that time I studied abroad. And that was where I became fluent in Spanish. And so I graduated, got my first job moved to Appleton, Wisconsin, so a very small town in Wisconsin, yes, and was working in supply chain. And I was working in international export, spent a few years there. And in that time got into the world of personal development, and ultimately in 2015 is when I launched my first business. And that was when I then transitioned to North Carolina. I was working in an internal consulting job I traveled 50% Plus globally, went to 13 Different countries over three and a half years and felt like my home was more of a hotel with a lot of my stuff. And so during that time I launched a podcast, I published a book, started my first business called overcoming graduation, which was all about teaching young adults everything I wished I'd known about life. Yeah. Where I did the podcast, that's where I you know, launched the book. And then that business evolved over the years into coaching and ultimately, habit change coaching, because I thought that was the end all be all where I said if we can help people set the habits that they need and set goals effectively, we can do that. And then over the years ultimately, so went to North Carolina, I lived down in Brazil for a while back to North Carolina came out to California. And since then, back in 2018, as you alluded to, I had a speech that went viral. It's been seen 20 million times on Facebook. And you know, there's several As another million plus on the other platforms. And when that happened, I had been studying under one of my greatest heroes and mentors, Sean Stephenson. And once that speech went viral, people said, How did you do that. And that ultimately was kind of the impetus for what I do today. And just last year, in 2020, to April of 22, I left my corporate job after seven and a half years building my own business. And I have been full time ever since. So now I'm a full time professional speaker, and then Speaker trainer. And so I work with individuals, groups, organizations, and I help them improve the way they communicate. So I'll do trainings on everything from an elevator pitch, sales pitches, how to more effectively create rapport, and then how to present public speaking storytelling and the whole work. So that's kind of the summary of how I went from, you know, a little red haired boy in New Jersey to the grown up red haired man I am today.
 
</strong>Michael Hingson ** 05:56
So you learned Portuguese along the way was that down in Brazil? So I
 
<strong>Brian Drury ** 06:00
actually taught myself while I was living in Wisconsin, when I saw when I studied abroad in Spain, I studied abroad in Granada, Spain, my junior year of college. And I had been studying Spanish all throughout school. And I think like so many people, the way it's taught in school didn't resonate with me, I was not just the rote memorization repetition guy, I'm very kinesthetic, I'm very practical, I like to be hands on. And much like you've talked about and in the content of yours that I listened to about where the education system doesn't adjust or adapt to teach us essentially, like one way and it's Take it or leave it. So when I got into the world of personal development, I was living in a very, very small town in Wisconsin, there was, as you can imagine, not much going on. And I took on this challenge, where I wanted to get a job at this very progressive company called Mind Valley, which you actually interviewed visions wife very recently, which I thought was very funny. And so mine valleys how I initially got introduced to Sean Stephenson, I have this huge affinity for them. I've watched so many Awesomeness Fest speeches. And I said, I want to apply there. And they required a video resume. So I said, Okay, what could I do to stand out because I'm a year and a half out of college. And this company is so cool and innovative, that they're pulling people from Google and Apple and the biggest companies in the world. So I said, I can't compete off what I've done. But I can compete by showing them what I'm capable of, or what I will do. So I recorded a video resume for them, where I said, I'm going to take on, I put up these whiteboards behind us, and I'm going to take on these next I think it was 30 challenges. Over the course of the next seven months. They're all personal development in all different areas. And one of them was write and publish my book one was right with the group or UPS I run for events with my team triumph, it was tried 20 new recipes, and one of them was speak 100 hours of Portuguese. And essentially what I did is I said, Okay, I learned Spanish, I don't like the way they taught it. And then also I realized you don't need to learn everything about a language to be conversationally fluent, or business fluent. So let me start to study. And I didn't really do this as directly, I started to study meta learning, because I wanted to learn more about how do I learn? How do people learn? And how can I retain more faster and you know, learn subjects faster, because if I build this skill of learning, I can apply it to anywhere of life, new jobs, new careers, new pursuits. And so ultimately, I did that for the course, over the course of seven months, I practiced, on average, I would say, like three times a week for 30 minutes. And ultimately, over the course seven months, got up over 100 hours of practice, and went from speaking no Portuguese at all, to having and to our conversations in Portuguese. And in the same way, you know, people said, Well, why did you do it? Was it business related? Was it this or that, and like so many things in life, it really wasn't about the, like, it wasn't business. It wasn't this, it was something in my heart, like an intuitive feeling that just said, go for it. And so many of my mentors have said that feeling that intuition or God's voice, like whatever word that a person puts to it, we ignore that to our detriment. And because my mentor, you say that your intuition can't give you all the answers because it operates off faith. So just that feeling that trust, like, we've got to go for this, I don't know why. So I study Portuguese, teach myself Portuguese, then I start integrating it because I worked in international export. And then about two years later, my manager calls me and new job down in North Carolina calls me into his office and says, Hey, Brian, we've got an extended project and it's down in Brazil. Would you be interested? You're the only guy in the team who speaks Portuguese and Spanish. And so there's no way I could have known that opportunity was coming. And that's why I think so often when because I'll talk to students a lot. They'll say what skills should I develop to get the job? I'm like, don't just develop skills to get the job you think you want? Because if you're cultivating a skill set that's solely about being hireable and has nothing to do with what you're We're interested in what you really care about, you may get really good at doing things you don't like and make a lot of money doing things you don't like, and ultimately reach a point where you're like, What am I doing with my life? So that's how Portuguese came about.
 
</strong>Michael Hingson ** 10:11
So how different is Portuguese from Spanish?
 
<strong>Brian Drury ** 10:14
The so same roots. And this was very, it was curious. Yeah. So learning Spanish gave me a foundation where I was able to understand more about like, what? So for example, in Spanish, there's 14 Different conjugations for every verb, but I would be in class in high school, and they would say, we're going to learn the pollute perfect subjunctive tense. You're never going to use this, but we're going to learn it. And I was like, Well, why are we learning this, like, we're not trying to be translators, we're not trying to be at full experts, we want to speak and be able to use it in business and dating in life. So I realized, okay, the three tenses I use the most are past, present and imperfect. And then I started to go to high volume, high usage words hot, like common expression. So I had the experience of learning language in a way that didn't really resonate. But the study abroad showed me that the quicker you can get to speaking and applying for day to day, the better, because you're gonna make mistakes. So often people avoid speaking because they don't want to sound stupid, they don't want to say something wrong. And they don't realize that most people are going to make an effort to understand they're going to try and communicate, and you learn far better by doing. And I always use the example of like shooting a basketball, if I was to read every book, and, you know, watch every video on it, versus just go out and try and shoot it, I'm gonna have two very different experiences. So they come from the same route. And I didn't even know until I started studying language, I thought English was a Latin based language. They're like, Oh, no, it's Germanic, I was really. So Spanish and Portuguese come from the same route. And what you'll find is written, it appears very similar. So a lot of words will have like two s's in Portuguese, where they have one, or it'll be slightly different. But the pronunciation is extremely different. And so that's where you can hear the two languages. And some people have got like, oh, I can kind of pick stuff up and other people be like, I didn't get it at all. But like any language, there's the false positives, where you like, Oh, I know what that means. And it's a totally different context. And there's some very hilarious mistakes I've made over the years in trying to say one thing and saying something completely different.
 
</strong>Michael Hingson ** 12:21
But you try, which is the point. It's all about trying. And if it if it doesn't work, then you figure out or you ask, Well, what should I have said, Right? Right. You know, and the whole idea of going for it is is so important. And but we're, we're so discouraged from that in school and everything. And you talked earlier about the whole issue of people in college, and what do I really need to learn? And what skills should I learn? We don't, as much as people say, Well College prepares you for later in life only in some ways, does it do that in a lot of ways it doesn't. And it should do a better job than it does. But we've allowed ourselves to dumb down the whole process a lot. And we don't get into the intellectual or emotional things that we need to truly buy into in order to be more successful.
 
<strong>Brian Drury ** 13:14
Right. And I was literally just reading about that last night. I love Pixar. So I'm a huge Disney and Pixar fan. And I'm reading a book by one of the like, Lee, I think dead cat, cat, cat, something. I'm blanking on his last name. But essentially he talked about how in school, we're taught to look for the right answer. There's there is a right and a wrong answer. And we've tested things that do that. And we get this whole thing in our head that trying and failing is bad, because you get the bad grade and you're doing wrong, you want to have opportunities, whereas he talks about trying and experimenting is essential to any growth process. And the people that I work to emulate as much as possible and that I really admire the ones that have a constant like beginner there, they embrace the beginner's mindset. Like whether it was when I learned how to do Latin dance like salsa and Bachata or speak another language or write computer code or launch my first web site, whatever the thing was, you have to get comfortable with that uncomfortable feeling of I don't know I'm messing up because what I find is my dad says a great thing about this. He says one of the greatest compliments you can give is that a person is eternally curious. And the people who are eternally curious and they embrace that beginner's mindset, or the people who cultivate the ability of quickly acquiring new skills, which will be essential in any path or field. And when I've gone back, like last time I spoke at Penn State, the teachers were telling me one of the big challenges they face is getting students to actually do and apply to work. And in fact, in my high school, I gave a speech there. They said, a lot of teachers now aren't even giving homework because they know students would just go home and at that time, just Google it and copy paste. Now with Introduction of AI, that's going to happen even more. So it takes in less. It's like built into the curriculum where the teacher has to craft a way to help students learn to think critically and embrace challenge, then people will default to usually what's easiest and what's most accessible. So now more than ever, with the introduction of AI, I think what you're describing is so critical. Because the people I know that are most successful are lino fail fast fail forward, and then people go, Oh, my God, you were an overnight success. Oh, my God, you had like, you sold $100,000 worth of blank in one day, but they don't see that 10 years of experimentation and iteration it took to get there.
 
</strong>Michael Hingson ** 15:39
Well, they don't. And the the other part of it is that we're, again, we're so discouraged from really being curious and exploring in so many ways. And so the result of that is that we don't look at end in the future with the whole advent of AI, it becomes worse. And so the real question is, How are teachers going to teach students? Or how are they going to evaluate students, and I still say, although it takes time, what I think teachers are going to have to do is to start to demand that students make oral presentations about whatever it is that they're supposed to be discussing, or the homework they're supposed to have, they have to defend it themselves. And the only way to do that is to know you can't go back and look at things and just read from some printout that came from Ai, you have to know it.
 
<strong>Brian Drury ** 16:31
All right. And that's where I'm very fortunate because this thing, that's the skill set that I've worked to craft and build of public speaking, presenting storytelling, I'm very fortunate because there's a lot of people, let's say, in copywriting, for example, that have feel very threatened. You know, in the screenwriters guild, you hear these strikes, where writers feel extremely threatened, because there are people that go well, I can just type it into AI and have it in five seconds. But you take out the human element, the creativity, you absolutely experience. Yeah. And so for me, being in public speaking, I can still go, Hey, guys, you can have the best website, the best presentation, the best content ever, and have it all automated on AI. But if you're selling a product, or an idea or a program, you need to be able to present it and be the face of it. So when you stand up in front of a room, if you're the world expert, and you can't clearly and concisely articulate what you do your ad a disservice. So, you know, in the long term with deep fake technology, and all that stuff, I know there's things that will become more challenging, but the idea of genuinely being able to connect with human beings in a public forum, and you know this because you've spoken all over the world, creating that not just information exchange, but as my mentor Sean, Steven said, Sean Stephenson said, the emotional exchange, lighting people up and getting them to see things different and behave different. It's huge. And like you've talked about, I heard in one of your podcasts talking about accessibility, it's not just modifying learning for different learners, it's making it also accessible to people with all different types of needs. And with technology, we have more ability than ever to do it. But we need teachers schools, we need people to be willing to take that extra step. And I loved how you said in one of your you were like you when people go, Oh, are you visually impaired, and you're like, well, you're light dependent. And it's kind of the funny thing where there's situations where everyone has strengths, and everyone has different abilities, but we need to cultivate and create opportunities, not just teach or share it one way, to me that's real expertise is when a teacher can modify the way that they deliver a message like that's a real expert, they can reach the person, no matter their learning style, or you know, their needs.
 
</strong>Michael Hingson ** 18:39
And also the whole idea. And I've said a podcast before, the whole idea where people talk about visually impaired is a horrible thing. And it continues to promote the worst. In people about blindness. I don't mind blind and low vision, it makes a lot more sense. Like if you talk to a person who has hearing issues, and you call them hearing impaired, they're liable to deck you because they understand why hearing impaired is bad because this whole idea of being impaired and equating it to how much a person hears is really so wrong. And it's the same with visually impaired but the experts. And so many people when it comes to blindness, haven't made the leap to understand its blind or low vision and forget the visually impaired. But it's also wrong because visually, we're not different just because we're blind, but so many different things. And we don't really work to change. And it is something that we need to really address a whole lot more than we do. And in it and it starts in schools. It starts with professionals who haven't learned better and who don't want to nowadays because they're really stuck. But whether it's dealing with blindness and low vision or dealing with so many other things as we both talked about here. It's a matter that we really need to change and find out what it is that we really need to do to most benefit students and that is that we need to teach them to think to really think
 
<strong>Brian Drury ** 20:01
The aspect of critical thinking it's one of the biggest gaps I would say, is, when you come out of school, there's this idea that there will always be a right answer. Because throughout school with classes with exams, you're like, Oh, well, it's A or B, or C or D, it's always gonna be a four choice option. But then you get into the business world, or you know, the working world. And there is never this just one crystal clear, perfect answer. And what people are trying to do so often is they're trying to find the perfect answer before they act. And this is why so many people get caught in analysis paralysis, they're just sitting. So I and literally, just last night, I read one of my new favorite kind of metaphors for this. And it's comes from Andrew Stanton, same book, I was like, I was reading this, I was like, this might come up in our podcast tomorrow, but same book, understand who is a real hero of mine, if he ever hears this, I'd love to talk to him. But he's, you know, lead writing to writer director from Pixar. He's incredible. And just the way he perceives the world. He's one of my favorite TED talks of all time. But essentially, what he said is, when someone goes to learn guitar, we don't tell them, hey, just look at the stare at the guitar. And make sure everything's perfect before you strum one chord. And you better not struggle until you're sure it's gonna be right. And you only get one shot at this. So buckle up. The idea of doing that with the guitar is absurd. And yet, when it comes to, again, taking a dance class, trying a new lesson, changing the way that we teach, people go, Oh, what if I fail? What if I mess up? And there's this thing, I call it creative procrastination. And it's the idea that we are really good at tricking ourselves into thinking that we're doing the hard work when we're really just avoiding it. And so it's like, let me just plan, let me strategize a little more. And where that does have its place. Typically, as we talked about earlier, the best thing, it was like when, like you talked about in one of your speeches, your parents just said, they might go play, right? Like when you were a kid, they sent you out, you did what every other kid did, you rode your bike, they didn't hold you back, they said, Hey, you're gonna figure out your way to operate in the world. And it may not be using your eyes, like your mom or dad did. But you're there, like, you're gonna find your way. And you were able to navigate and do all the things and more, you know, and it's like, because we've all got things that we have unique capacities to do. But it took your parents allowing you to go out and try and experiment and figure things out. It's the same thing. If we try to, like cuddle or control or prevent failure, if we've tried to prevent failure, we robbed people of the opportunity to learn and grow. So I think changing the perception and easier said than done, because none of us want to be we all want it to be a home run. And, you know, have everyone share, of course, but how can we lower the perceived risk and the perceived detriment, you know, work against that kind of monkey mind of ours, and get people to be excited about taking action. It's one of my favorite things like I, I've gotten really good over the years and helping people get from where they are to where they want to be right now and start moving to see it's not nearly as scary. And you're going to learn as my first coach Peter Scott said, clarity isn't a requirement for taking action, but a result of taking action. Yeah. So I learned far more by doing and experiencing than I do by theorizing. And I think that's it's critical to help people learn and grow.
 
</strong>Michael Hingson ** 23:20
I think I was very blessed by having a number of good teachers throughout school, but especially I'm thinking of right now in high school, I had a general science teacher, Mr. Bill and Mr. dills, who came into class one day, and he said, I've got a pop quiz for everybody. And he handed out this paper. And so everybody had to start taking the tests. And he came back to me after a couple minutes. He said, I know you're just sitting here, he says, I can't really give you this test. And he had to speak really quietly. He said, at the top of the test, it says please read all the questions and then answer them. I don't think it was worded quite that way. It's like pre please read all the questions and then fill up and complete the test. He said, the first question is, what's your name? And he says, if you go down and look at all the questions, and you get to the bottom, it says, Only answer Question one, he says to you, and no one did that. Everyone answered all the questions because they didn't take the time to read the questions. And I thought it was so clever. And I remember, I've had a number of those kinds of situations that I remember that it's all about paying attention to details. It's all about thinking. And we we are so far even away from doing that. I don't know what teaching is like I'm sure there are a lot of really bright teachers who are working as best they can. But we've got so many different things going on in the world where we discourage creative thinking. We discourage conversation, you know, even kids with disabilities. When I went to school going into college, I had to find my own readers to read material because at that time, there was a whole lot less material available than there is today in electronic form. So I had to hire people. And I had to hire people to read tests that I couldn't read and all that sort of stuff. But along the way, states started putting money into college and this and saying you guys have to pay for all this, and the colleges took on all those responsibilities, sort of talk about what you're not letting students learn. So students go through college who happen to have disabilities, relying on these offices for students with disabilities, to provide the services, of course, they claim over time, we're teaching students how to get away from that, but they're not. And the reality is, they're doing all the stuff and Students don't learn how to go out into the world, and be able to hire, fire, evaluate, and do all the all the other things that they need to do in order to keep up with the rest of the world that may not even have to do that.
 
<strong>Brian Drury ** 25:44
Yeah, so much of what I teach, like, my dad distilled it down the other day really nicely. And he said, he's really, it seems like what you're telling people or what you're guiding people in is getting back to honest and genuine human connection. Because so much of what I do is I'm like, listen, until AI, you know, takes over and just running things on its own, which I know some people talk about, but we're, we're pretty far from it's, you know, any type of sci fi movie type of stuff is, is you're gonna be dealing with people. And I often tell people, it doesn't matter how good you are at what you do if you can't articulate it, and you can't connect. And so when it comes to the problem solving and the group projects, it's they're meant to teach students how to interact and engage with other people with different working and learning styles and collaborate to create something great. But if people just go, alright, let's just copy an AI, they missed that if they're not challenged to think critically, if they're told there's always a clear answer. My best teachers and the ones I love the most, were the ones that challenged me the most and held me to a higher standard, and forced me to think because other times I didn't want to, I didn't want to write better, I didn't want to I was like isn't good enough. But how often are we celebrating the people who have immersed and done this incredible work. And then we're not seeing the same correlation that if we really want to do something exceptional, if we want to stand out, we need to find the things we're most passionate about. And then I think, yes, the schools have a responsibility and universities. But then also for the individuals, I'm like, Listen, if the school isn't doing it, or the teacher isn't cutting it, there are more resources than ever, on how to do that, and how to figure this out YouTube videos. And so a highly motivated person today has, in my opinion, more resources available than ever before, with things like AI and technology. So a highly motivated person can do more, by on their own, you know, their kids learning to build robots and stuff, just from YouTube videos. And it's incredible things that weren't accessible in the past. So where a lot of people get pessimistic, and they talk about the negatives of both social media and technology, which they exist, of course, but the idea of use technology, don't be used by it, I have to remind myself all the time, you know, we're all like, I'm certainly addicted to my phone, I'm working to break it down. But it also opens doors like this, where you and I are connected through LinkedIn, you reached out to me, and through technology, we can connect, we can grow. And at the core of it, I think it's essential for every person to learn how to connect with other human beings create real genuine rapport, and then find and cultivate relationships, both business and personal, that are a mutual value exchange, you're not just giving or taking, because that to me is you know, that's one side, you should I think in business, you know, I give a lot without the expectation in return. But my closest relationships, we both nurture and support each other. So I work to do that in business, as well as to have business relationships that have a similar type of foundation, because I find those are the best. And that creates the best like full circle effect.
 
</strong>Michael Hingson ** 28:49
I have no problem with the concept of AI. I've been involved with artificial intelligence, and so on ever since working with Ray Kurzweil, who developed the first Kurzweil Reading Machine for the blind, back in the 1970s. And it learned as it read so that it became more competent and read more accurately. But I've written articles using chat GPT. But what I've done is I've said, here's what I want to write about, here are the things I wanted it and I've gotten seven or eight different renditions. And then I take those and go through them decide exactly what I want to use, and then add what I want to to do to make a greater impact because as you would put it the human element before I will publish something, but I think that AI has an extremely valuable place. Although I think a lot of people of course, are going to misuse it. And that's, that's what's so unfortunate, but I think it offers like the internet. I mean, now we've got the dark web and other things like that. But the internet itself is such an incredible treasure trove of information that's available to us if we just put use it right,
 
<strong>Brian Drury ** 29:56
right. Exactly. Yeah. Ai like you know Google, like any of these things is a tool. And we have multiple choices in how we apply it. And I've talked to people, I was like, I'm really glad I grew up when I did, because when I was born, it was pre internet, it was cell phones. And so I got to grow up in that area. And then when I was hitting kind of middle schools, when I got my first cell phones just block thing which blue screen and throw it against the wall, and it was the Nokia that you could never break. And it's right for 10 hours, or just like 10 days. And, and I got to see how things have evolved. And then the introduction of social media. So where Google was a way for us to generate searches, and it aggregated information, it validated and vetted sources. And I know there's various ways it does it. And then we were able to search, it's like the next iteration of that is instead of searching and then finding the thing where we go and read and discover or watch. AI is now taking that next step further, where it's saying I'm aggregating all of that I've already done the searches. So now I'm just going to compile this into an answer or a response or an image. And so it's just a faster way or a faster, deeper, new tool. And just like you, I'm using AI already, like I use chat GPT for ideation, like what topics do people struggle with most, and then I look at the topics and then I pick from them and write something off of it. I use AI for captioning my videos so that I can have captions on all the videos that are nice and aesthetically pleasing. So tons of opportunities there. And it's to me, I I know a lot of people get pessimistic, but I like to I'm kind of an eternal optimist. But I also have to work to cultivate that. Because I think unless you consciously seek out examples of how human beings are enhancing, growing and building together, you will default to you know, news or social media, which often focuses on the most extreme and worst things, right. And as human beings, we have recency bias, we have confirmation bias. And if we all day, every day or on social media and just see bad things that are happening in the world, it can feel like the whole world's falling apart, versus specifically focusing on and targeting the positive examples and the people that are doing exceptional, wonderful things, and then working to connect more with those people. So you can ultimately do more, I think that's the power where technology can connect us and bring us so much closer together, we just have to make sure we don't get lost in it.
 
</strong>Michael Hingson ** 32:21
And we need to think about the fact that what we really need to do is to help the world pull closer together and not fall apart. And that's right. That's a process and we can choose which way we go. And you know, it's like anything else. As I tell people on a regular basis, things may happen to us, we may encounter things that we have absolutely no control over. And that's fine, because we don't have control over them. We shouldn't worry about them. But what we always have control over is how we deal with whatever we face and whatever we encounter, and that we do have control over the World Trade Center is a perfect example. Right? We had no way to really deal with the World Trade Center, it happened, whether it could have been predicted or not. It still is a subject open to conjecture. And I'm not convinced that we could have figured it out. But the bottom line is we didn't. So what happened? Alright, the question really is how are each of us going to deal with it moving forward? And how are each of us going to deal with all of the things that we have like AI? Like just interacting with people? And how are we going to get back to having better conversations and interactions so that we grow by learning from other people, and that's something that we just haven't really faced. And we've got too many people who are supposed to be our leaders who discourage it. Which is another whole story.
 
<strong>Brian Drury ** 33:40
Another topic, how many hours do we have for that? Yeah, really?
 
</strong>Michael Hingson ** 33:44
Yeah. So So tell me Well, go ahead.
 
<strong>Brian Drury ** 33:47
Oh, just on the note, you said I loved in your speech, how you talked about the reason you were able to maintain calm when you know, a plane stuck the tower. And like you said in the speech, no one knew what was going on. It was on the other side of the building. It was There was panic, there was smoke, and it was like, what do we do? One of the most valuable things that I never realized how valuable it will be it was being a lifeguard when I was a kid. Because it trained me to have like, Navy Seals have a saying, I believe it's the navy seals that say, you don't rise to the level of your expectations, you rise to the level of your training. Right? So you in that situation, you talk about the speech that you had mapped out the exit routes, you were prepared, you knew where to go, you had familiarity with the area with how to get around the office, because you were like, Hey, I don't know what could happen. But I want to be prepared when it does. And that was one of the main reasons you were able to keep calm in a frantic situation. And very often what I found is it doesn't take at Navy SEAL level of training. Like all it is, is we need a default of okay instead of panic and freak out and all This, it's alright, in an emergency situation, what do I do first, you know, find the exit. And so being a lifeguard It was when there is a moment of panic for most people were meant to react, right. And that's literally my speech that went viral was about my grandfather collapsing and having a heart attack in the shower. And me using the skills to give him rescue breathing and tried to save him. And so I think something that's so important about that message you share in your speech is so well. And what we're talking about is preparation. You know, a lot of people like, I don't feel prepared for the future, it's like, well, you can do training and you can have things ready. That doesn't mean you have to try to anticipate every possible bad thing that could come. And so it's like, prepare within your means and within what's reasonable and what you can control. And you know, that's like, oh, I don't feel ready for a physical altercation. It's like, oh, well trained jujitsu trained Muay Thai. And that's, that's why I do that. And I love it. And fortunately, I'll be able to get back to it soon. I, you know, had a back injury over the past year. But yeah, it's it's that level of prepare for what you can let go of the rest, and then focus and connect with the people and your purpose and your mission daily. And to me, I think that's where you really start to cultivate a great life, because at that point, you go, Well, what is a great day and a purposeful day look like, right? And how do I maximize my ability to connect with the right people? For me, because I often say I think one of life's greatest missions is finding people who share your particular type of weird. So it's finding your fellow weirdos and the people that share the wild, crazy news with you so that you can go on this ride of life together, because it passes quick. And it's it's crazy, where we can spend so much time we all do this worrying about or stressing about silly nonsense. When if we just focus in I think we can not only enjoy life more, but do a lot more good for the in a broad sense felt our fellow people in the world.
 
</strong>Michael Hingson ** 36:52
Sure. Well, tell me a little bit about your business. So you started the business? Why did you start it? What got you to decide that you, you wanted to start it and I would sort of think just having listened to you for a while now. You would probably hoped about the day that would come when you could just put your other job and go into it full time? Maybe not. But what got you going down the road of starting your own business?
 
<strong>Brian Drury ** 37:16
It's funny how, like I said earlier that that quote about the intuition that your intuition can't give you all the answers because it operates all faith, I often would get these kind of feelings like it was a feeling in my chest for me. And I know some people it's their gut or their heart. And my mentor Sean used to say, when it comes to the big decisions in life, or the big things drop from your head down into your heart, because your head is trying to logic everything and it's trying to create a way where this is foolproof, it'll, it won't fail, and you'll be perfect before you even start like, Oh, I'm nervous about going dancing and trying dance lessons. It's like, well, how can I be perfect before I get out there. So everyone is just dazzled and applauded. And it's like, so the brain is trying to do that the heart goes, Hey, man, just go take your first class. Like just try. Why not? You will, you'll know a lot better if you like it or not once you've tried it. So with me, I remember even I have this vague memory in high school of saying to my dad, I want to be an entrepreneur. I don't even know what it is. But I it sounds cool. Like, because I kept hearing entrepreneurs doing these things and creating life on their terms. And so when I got introduced the world of personal growth and personal development back in 2012 is when I first saw Sean's well I saw Sean's dance party video, which is famous viral video of his and then got into his speeches and everything. I said, Okay. I realized, like, I had a choice on how I was going to live my life. And unfortunately, being in a small town, I noticed a lot of people saying, I guess this is it, you know, people that were 22 years old going, well, you know, I you know, I'd love to live in California like, Well, why don't you go for them? Well, it's hard. It's scary, or like, well, I just got to default to what's around me because it's the most accessible or I don't have examples of people who've done something different. So the idea of mentorship I think, is really interesting, because many people go Well, Brian, I don't have 10s of 1000s of dollars to invest in a high level mentor, I can't spend a million bucks to have Tony Robbins be my coach. And I'm like, right. But in the world we live in, you can have a mentors of all kinds through books and podcasts and all the free content people put out and you connect with some of the most incredible people in the world through that. So when it came to starting a business, I said, All right, I know supply chain, isn't it, you know, sitting here and doing different work, right, the first company I worked at, and I worked in major, you know, fortune 500 fortune 300 companies. So I got to see what global business really looked like. And my first job is I won't specify I'm not saying anything critical, but they made Toilet Paper Paper towels, diapers, tampons, and all kinds of other sexy, wonderful products. And so I'm like, you know, I'm sitting there and I'm organizing shipments and right take orders for paper products around the world. And as you can imagine, I wasn't exactly lit up and dancing. And so one of the first big lessons though, through personal development was, I thought, when I graduated school, the job was meant to give my life meaning. And then I get there and very quickly, you just getting to the monotony. And you're like, is this all there is. So the first big shift was realizing the job doesn't give your life meaning in the same way, your company or your business? Well, it's how you choose to approach it, and what you do with that. So then I started to infuse meaning in my day job where I said, Okay, I'm not thrilled about the product or daily work. But if I can do process improvement and save time, then I can help that person, go home and be with her kids, I can help that person spend more time with their boyfriend, I can help that person, you know, get out to the concert early. And that was the way I created meaning. And even then I go, this is the step I graduated with $80,000 in student loan debt. And I was like, I need something to pay the bills and do this. But how can I start crafting that next step? And then next stage, so I started studying entrepreneurs and studying people seeing how did they figure out what they wanted, and what was the next step. And ultimately, as we've been talking about, it got to point where just try something like just get going. And so I launched overcoming graduation, I got my URL, I launched a podcast of the same name. And my whole idea was, I can start to share the lessons I'm learning as I go, and hopefully save people the headache of learning it the hard way like I had to. And then I can also interview people who have overcome graduation, quote, unquote, in unique and profound and different ways. And I can learn from them and share it at the same time. So it was this beautiful thing. And that then led me to seeing that the people that are willing to put in the extra effort to get really good at a skill to bring additional value to do something above and beyond what most people will do, can create disproportionate amounts of value back as well, because they're bringing that much and more to the market and to people. And so for me, my mentors, and my dad taught me this growing up, the people that I really want to emulate are the people who are not selling to get money for them, they are creating a solution and working as hard as them they can to get in front of people. And the financial value that they get in return is, you know, they're delivering multiples of that to their clients. And that's what I've always worked to do. So that's how I got started was just this realization of, I didn't want to be dependent on someone else for paycheck, in order to survive, I didn't want to have like, only have one option, because one of the main things I did in my corporate career, and in my own business career outside of it is I always tell people create options for yourself. Because when you've only got one job, you've only got one offer, you've only got one product or one offering, you're limited. And your if you say I can only serve these people, I can only, you know, they have to be in the finance industry, I only do this, like niching is important. But when you limit yourself too far, you reduce your ability to have options. So I think when it comes to business, yes, you need to niche down and be specific in your marketing needs to be specific. But don't put on the blinders so much that you lose the ability to see other opportunities that don't fall right in line with your expectation, but might be better than what you were even hoping for. So that's kind of the early days. And you know, like I said it built from the podcast and my first coaching client. And this is funny because a lot of people again, think they need a business plan and all this stuff and the logo and the website and all that I'm like, listen, get a basic web page of how can people contact you to get started? Like, yes, you need a web presence and maybe a social platform, but get started helping and serving people start creating testimonials and delivering results. One of the best ways but my first client was a guy who one of my best friends. I was making all these changes in my life with the personal development stuff I was learning. And he saw the results I was getting and he said, Listen, I want you to coach me. And it was literally Okay, well, alright, what should I charge? I don't know, I
 
</strong>Michael Hingson ** 44:08
was gonna ask you what your thoughts were about charging.
 
<strong>Brian Drury ** 44:11
And that was the thing. I was like, wait, I have a business because I you know, I made an LLC. I did all of that. And I was like, Okay, I've got my LLC, I've got a business. I've got a business bank account, like I have a business, but like so many people, I had a logo and business cards and all this, but I wasn't selling anything. I wasn't offering anything. So he said I want to be your client. And I said, Okay, how about I think it was 300 bucks a month, right? We'll do one call a week. And that'll be like 75 bucks an hour essentially. And he was like, great, you know, like, that's fantastic. And so he got great results. I helped him get a dream job. And that's where I started I said okay, I'm gonna help people with dream jobs first and then it was more of like a life coaching thing. And then you know, over the years is now I'm getting paid many multiples of what that hourly rate was. And then because I found and clarify the value and really honing the skill sets. But the start wasn't this. I always tell people wasn't this clearly thought out really well developed plan. I didn't have all the answers. I didn't even have a plan. I just said, I want to help people. And I think so many people start from that point. And I said, What skills do I have right now that I could do that. And one thing that I'll tell anybody who's thinking about getting started, or might be on the fence or scared about getting started, when I tell people I used to help teach Cuban salsa, I often get confused looks because they see, you know, a white guy with red hair from New Jersey. And they're like, that doesn't what's not what I expect for a salsa teacher, but and I go listen to they go, Oh, so you must be like a pro? And I say no, no, no. Because now, I mean, now I've been dancing for over eight years, and I'm a good dancer, I'm like, and I would some people would say a very good dancer. And I'm proud of the progress I've made. But the gap between me and a pro is tremendous. Like, you know, there are people in between 2030 years and you see the levels. So, but what I tell them is this, I was a teacher, not because I was a pro, but I was further down the road than that particular person or that individual. Because I trained for a year with my teacher who was exceptionally still training. Steve Messina in North Carolina is wonderful, and amazing teacher, and not just really good at the art of dance, really good at gently correcting people. And he's an incredible guide, and he was great at celebrating your wins. And then you go try this instead, instead of that's wrong, you're doing it wrong, yes, exceptional way of delivering feedback. And so after a year, I was good. I was one of you know, we had this very small group is back when he left his job to go full time. So there's like five or six of us were the original group. And he said, Hey, Brian, could you start helping with the beginner classes, you know, show him the 123567. That's a sure sure I can do that. Then I started helping at events, and then the intermediate classes. So the people that are afraid to get started in offering a product or service. I know those feelings and those doubts and those fears or even public speaking, if you're interested in that you like what if I don't deliver what if I don't this in the early days, just say hey, if I don't deliver, I'll give you a full refund, like take the pressure off you and then go out and pour your heart into it, and learn and grow as you go. Because it was just that I needed to be further down the road than the person was, and give them the opportunity and present a solution to a problem they had. And then the value exchange, they gave a financial piece and I gave information, education motivation. And I started to see where that exchange can be so positive. And the unfortunate thing is, in this space, you got a lot of people that genuinely want to help and they're such great people. But they go, Oh, I don't want to charge. And then they can pay their bills, and they have exceptional skills. And I'm like, Listen, I love the idea of, you know, a good person, money is just an amplifier. So it will just amplify the person you are so good, with more money can do more good. So the idea is, it's really hard. And you know this like where it's like being creative, when there's other stressors in life, it gets really hard. And like we said chap GPT can be a resource. But when you're struggling to pay the bills, and I have certainly had the ups and downs and even in my first year, I remember last year and the first couple months out, when I left my corporate job, it wasn't this big grand plan. And trust me, I had a plan, I was like, oh, once I get it to x $1,000 a month, I'll just gently tiptoe over the you know, I'm gonna jump over this, versus what life typically does is and again, my mentor said, when life has something greater for you, it'll start with a whisper, then it'll be a tap on the shoulder, then it'll be a nudge, then it'll be a kind of a shake, and then ultimately, the universe or God, whatever you believe in is going to just push you. And so for me being in supply chain through the pandemic, my job got so bad. Towards the end, I was so miserable. And I was spending less time on my work, that it finally had to get to the point where I was like, It's time and things had to get so bad that I said, Alright, I've got three months of money in the bank, and I'm just gonna go for it. Because so often the fear is not whether or not we know what we're doing. It's betting on ourselves like, do I believe I can overcome this? Do I? Like it's not the market? It's not all these other things. It's not saturation, it's not clients and avatars. It's Do we believe we can overcome the challenges that we're going to face? So yeah, that initial step was critical. And, you know, now years later, I'm working with major corporations, like the last two speaking events, were trainings I did with Northwestern Mutual. I'm working with huge super high level speakers and helping them craft their messages. I'm helping people with elevator pitches, and I have my biggest event coming up at the end of August and a big virtual event coming up. So it's one of those things where I often don't do a great job of celebrating or really seeing the progress and I think we all do this. We get focused on the day to day and we're so self critical. So the moments where I do pause though and go hey, I literally had had this I think either just this morning or last night, where I said, if you went back and talk to that younger Brian, who was like, I want to be an entrepreneur, so one day and you say, Hey, man, listen, not only are you going to do that, but Sean, you know that guy, Sean Stephenson, he's going to become one of your best friends. And I just want to teachers that he's going to be introducing you to speak on his stage one day that all these things that have happened, that couldn't have happened without a willingness to just try when I didn't know. It all started with, hey, I want to start a business. And well, let me make an LLC and get started. And that's been that was the impetus and a desire to help people. And then I've just gotten clear on what I can help people with most. And then I continue to get better at how I share that and market and promote it,
 
</strong>Michael Hingson ** 50:44
which is what it's really all about. And I know I've gone through a lot of the same things I worked for Kurzweil actually until July or late June 1984. And then they were well purchased by Xerox and phased out at all the salespeople. And I went looking for a job couldn't find one. And eventually I started my own company just to have a job. And I have learned a great deal about businesses, not only from observing Kurzweil for six years serving and working in small computer products, but also just from a variety of other things. And so I started a company and I did it for four years, it was sort of working, but not nearly as well as it needed to be. So eventually I went back into the workforce. And you talk about God nudging you so suddenly, September 11 comes along, and suddenly, I'm getting calls from people saying, Would you come and tell us what we need to learn about September 11? And would you tell us your story, and so on. And clearly, that was a whole lot more fun to do than selling in a computer systems and managing a computer Salesforce, so I did it, and had been speaking ever since it's very rewarding, rewarding. The pandemic had some effect on stuff, but it's so much fun. And it is so rewarding. And but I also think that, you know, we are nudged and we are encouraged. And we feel things in our heart. And I know you said, oftentimes, it's a lot of faith. But the other part about it is I think that even more than that, we learn a lot whether we recognize it, and we absorb more information than we think we do. And so when we're hearing things from our heart, it's also coming from all the information, all the data, all the stuff that we have collected over the years. The problem is we have not been encouraged or nor taught how really to listen to it. And my favorite example is trivial pursuit, you know, how often do you play Trivial Pursuit? And there's a question that comes up and you suddenly think you know the answer. But then your brain says, No, that's not right. And it turns out, it was the right answer every single time. If we would only learn to listen, I think there's a lot to be said for that.
 
<strong>Brian Drury ** 52:55
Yeah, and I think one of the biggest challenges we face is, and it's, you know, I never I really work to avoid speaking in absolutes. It's one of the things I tell my speaking clients, like my speaker training clients, I say, one of the quickest ways to break rapport with your audience is to say something in a total absolute. That being said, there are things that I find to be true of high performers more often than not, or it's, that's what I'll say is like, in my experience, it seems to be a common characteristic or trait, that the high performers, even if they're like, go getters crushing it, you know, grinding, like those types of people where it's just nonstop. At some point, they create quiet and space to connect with themselves. Because with social media, and I'm just as guilty of this, and I've had I'm working to break a lot of these bad habits is, you know, wake up, put on a podcast, and I have a waterproof speaker so I can bring it into the shower. So I constantly have noise, then I'm doing that while I'm listening to while I'm prepping breakfast, then I watch TV with breakfast, then I come to work and I've got music on and then after, you know, it's like then I'm constantly looking at the phone. So we have constant visual and auditory stimulation, we have all these different ways of like kind of maxing our brain out and redlining it. So we're constantly looking for like the next notification the next thing, but often it takes a moment of peace and it doesn't have you know, a seven day silent meditation retreat, like a moment of peace to really check in and say, Do I want this job or not? Like, is this the right path? What's the next step and just removing so much of that distraction? What I found is some of the most peaceful and fun and engaging times in my life are where I disassociate from the technology as much as possible. And I focus on connecting with my passions and with people versus what we perceive like even something like us. Yeah, I'm a single guy. So years ago, I was on the dating apps, and that was one of the biggest distractions because I would find myself feeling more insecure like, Oh, no one loves me because I'm not having dates or Oh, I didn't get them. hatch today, and it was just what it was like, Brian, do you really think you'd get like one of those check ins with the heart moments? I was like, Brian, do you really think you're gonna meet the love of your life on a dating app? I said, I don't think so I said, Why are you and I was like, okay, so I just got off them. And my dating life has improved significant significantly, I, I have far better connections, but also, like any of those other phone addictions, it's just the dopamine we're craving or to feel connected. But it's like the most artificial and smallest form of it, it's just enough dopamine to keep us coming back like a drug, versus having a moment of pause, creating space, you know, creating some distance from all of this chaos to really check in with yourself. And sometimes we also, we do need that external source of assistance where you know, asking our most trusted friends or family members like, what do you like? What are the best qualities in me? What is it that you see me as really good at that I don't really notice, because sometimes we're so self critical need an external voice to help. But that's still removing all that extra noise and all the nonsense and then getting down to what is a life well lived really look like Friday, what do I really want, because so many people think they want millions of dollars, and they don't, they don't need anywhere near that to have an Exceptional Life By their standards. But it takes us pausing to say, what is the life I really want. And it's often that where we go, and we map some things out my brother's a financial advisor, and, you know, I mapped out my finances, I don't need nearly as much as I thought, to live the life I want. And having, like, the push from the universe, and the moment of like, just kind of checking in with me, and it wasn't, like, last thing I'll say about it, it's often not peaceful, like these moments of clarity, don't always come off the back of a six hour meditation. Oftentimes, like I, I really had to question myself, because at the end of the career, I had always been work to be a top performer and deliver above and beyond. I said, Listen, I know, it's just my day job, but I'm gonna give it, they're paying me to give them a result. So I'm gonna give like, I'm not going to change my standard, just because it's not my company. And things were great. Everything was great. And then towards the very end, some things happened, where small things were amplified, and like one big mistake, and then they were like, you have 30 days to improve, otherwise, we're going to let you go, I got on put on a performance improvement plan. And for me, that was shocking, because it contradicted my identity. I was like, No, I'm a top performer. I always find a way like this is, am I not as good as I thought I was? Am I not? Who I thought like, what if, what if I leave and I fail twice as bad? Like, why? And he just had to face his moan. But then I said, Okay, Brian, like if you really check in with your heart, and the people who believe in you, and the people who see, see you when you can't see yourself clearly, what's the real truth here? And I said, Okay, this is, you know, again, for me, it's God for other people to the universe, it's, you know, what is God, this is God's saying, Brian, we've got a lot of work to do. And I need your full attention on this. So let's get you out of that day job that's sucking out your soul and get you connecting with the work you love every day. Because imagine what you could do with that. And so often we get connected with the we obsess about the potential negative outcomes. And literally this morning, there's a friend of mine who I helped prep for a job interview. And she got to the final rounds, and she gets the decision at 130 today, and it's a dream job and these amazing things. She was stressing so much this morning. And I shared with her something that a friend of mine shared, I think years ago that I was like anxiety, and stress is just energy applied to the wrong area. So I said rather than be stressing about how badly it could go, or what does it mean? Or what is this stuff, imagine yourself on day one, shaking hands with your new boss, you know, given the hug to the recruiter that brought you in, like, imagine those things because I was like an even if it doesn't go, well know that you have the like you've gotten through everything up to this point. And you have the resourcefulness. And right now, you're better prepared than ever to do another interview. So either way, it's going to be good, and you'll learn and grow. And if it turns out the way you want, fantastic, awesome, congratulations. Otherwise, hey, time to pivot again and try something new and evaluate
 
</strong>Michael Hingson ** 59:15
maybe what needed to happen to make it better next time. So you wrote a book. Tell us about your book.
 
<strong>Brian Drury ** 59:24
Yes, so my book, that was a passion project ever since like the idea of it was I always wanted to write a book. And then I graduated from school. And I had the kind of I think, societal thing. It's like people write books when they're in their 40s or 50s. You're 22 Who are you to write a book, right? I had the imposter syndrome. I had the negative voices. And I would get that flicker from my heart that intuition again, going, Hey, you should write a book and the brain would get involved and go you don't know how to write. You're not a writer. You're not professional. You're not trained in it. You don't have an editor you don't know the publishing process. says, You don't know what you're doing. And I was like, Oh, your right brain, thank you for keeping me in my place. You know, it's like so I get the flicker, and then the shutdown and the flicker and the shutdown. But then as I started to do more personal development, I started to have that like, deeper knowing voice that like is what I'll refer to it as knowing it started to push back, it started to ask other questions where normally the brain would say, No, I would shut down. And you know, it's the same thing in dating where I would see a pretty girl and I'd be like, I want to go off to the brain goes, Why does she rejected you and broke your heart and you never found love? Don't do it. It's like your right brain. Thanks for saving me from that. And it's like, but we don't know. And imagine what amazing posit what if that was the love of your life? So with the book one day, I said, I should write a book. And then again, that voice said, Well, you don't know this. You don't know that. And then that deeper knowing voice just said, no, no, I didn't say, you know, publish, and edit and all this stuff. What's stopping you from writing? And I literally, I was in my apartment in Wisconsin, and I went, Ah, yeah, suddenly, the neg is, yeah, they didn't have any ammo. They were like, I was like, What's stopping you from sitting down at your computer and just typing this thing up? And I said, Well, nothing. And then the negative voices were like, dammit, like, yeah, he found a way around. So then, now, I love telling this story. Because it's like I had the revelation, you would imagine, then I grabbed my computer and wrote, it still took me like three weeks to get over it, where I had the real, I was like, that's perfect. I'm going to start tomorrow. And then tomorrow, and then tomorrow, and I kept pushing it off. But every day, I was writing the first paragraph in my head. And I was thinking about it. And for all the people listening right now, you know, they've got something like that, whether it be again, launching the program, writing a speech, publishing something, building a product, a new project, like pitching a new proposal to their boss, like something some growth are trying to, like they're in it every day, but they don't take it from this imagination. So I kept imagining it. And finally, I learned later in life, why? Because I've done a lot of study of human psychology, human behavior, NLP of writing things to get, you know, better understand me so I can help others. And I found out this very interesting thing from NLP that, psychologically, the unconscious mind doesn't know the difference from like, fact or fiction. So essentially, whatever you tell it, it just takes his data. And the problem is, if I say, I'm going to do this tomorrow, the unconscious goes great. It's locked for tomorrow. So when the next day on the calendar appears, your unconscious still has it as tomorrow. So there's no urgency because he pumping out. That's why scheduling so important. So finally, I said, You know what, I'm gonna do it tonight, when I get home, just going to open my computer, and I'm gonna write, then I got home and I'm tired. And I was this close to tapping out again. And I said, and I lay down in bed, turn off the lights, and I said, Brian, just write the first line. That's all you need is write the first line. So I opened up the computer, I wrote the first line, I clicked save, and I shut it down. And the rush I got from that was exceptional. And then over the next two, two and a half years, I wrote the book, I found it editor. And I started to write about a group that I mentioned in our correspondents, that's called my team triumph. So while living in Wisconsin, I ran with a group called my team triumph who helps individuals with disabilities participate in endurance events. So they use both assistance in running and then running strollers to assist people with any form of disability, which I know some people have qualms about that word. But that was the word they used in order to describe and it was civilities.
 
</strong>Michael Hingson ** 1:03:31
Not a problem. Right? And it doesn't mean lack of ability is I tried to tell people, so Anyway, go ahead.
 
<strong>Brian Drury ** 1:03:37
Yeah. And that's what I tell people, like some people like, oh, that's, and I say, Listen, my friends with disabilities, they use that word. And it's, it's not about lack of ability, or inability, it's, Hey, this is just a certain thing that I work with. And so you know, there were people that were battling cancer, and they needed someone to run with them with a stroller. And in case they needed to, they could get assistance, there were people of all shapes and sizes and forms, and part of the group that running with them was one of the best things in my life. Because I, you get to see that no matter what our condition, we're all humans, and we want the same things. We want to connect. We want to have good relationships, we want to find love. And that's something I found in traveling to and speaking to people in different cultures in different languages. Like, we all really want the same things. It was just with my team tribes, you know, some people couldn't verbalize it. Some people use sign language, some people use the computer. And other times there were people that were unable to communicate, but you could feel them. And so you find all these different ways to communicate and you find that we all want the same things. And we're so many people go, I can't help or make a difference because I don't have all the money in the world when rarely was time and attention is what we crave more than just about anything, because even we see the people that you know, focus just on wealth. They get exceptionally financially wealthy, but they're poor in relationships, and they feel lonely. So ultimately, that's still what we're trying to get to. So I ran with Mighty triumph changed my life. I did two half marathons, a variety of five K's, a one mile fun runs, did tons of stuff with them. And it was just such a great combination that was like a combined helping people and physical activity, two of my favorite things. And when I was trying to decide what to write, my mom gave me one of the best pieces of advice. She said, I said, I don't know, I could write about anything. And she goes, write what you know, and write what you love. And I said, Why not write a fictional story about my team triumph. But I'll promote the like this real organization through this fictional story. And part of the reason I made a fiction, I was like, Well, my main character will, can learn the lessons faster than I did when you're like, I don't have to stick to the actual arc where some of these things came up for me. So I started writing the book, I got into it. It was so exciting. And I was working on it all the time. I launched my first blog. I'm getting going. Like life has a tendency to do when you think you've got life figured out, throws you curveballs. My mom was diagnosed with cancer. And you know, I tell people I wasn't am to this day, and mama's boy, and my mom being diagnosed with pancreatic cancer when I was 23 years old, 24 years old, was I didn't even like I had always said, I, you know, I'm very close with my family loved my family, my parents, my brother, my brothers, my best friend. So I was like, as long as I got my mom and dad, my brother, I could do anything. And then life has a way of testing that. So now one of the legs of the tripod gets kicked out. My life basically came to a halt, I was more just kind of existing versus growing, thriving, working, etc. And I And the crazy thing was my editor who I'd found, you know, like I said, I'd figure out each step I'd found an editor, her her husband passed away from cancer during the same time. So during the process of writing the book, my mom was diagnosed with pancreatic cancer, nine and a half months later, she passed away. And I remember very vividly and very distinctly, I'd gotten a new dream job. During that time, I was about to get paid to travel around the world. And that was my biggest goal and dream, I'm going to travel internationally get paid to do it, I got a signing bonus, my salary went up by like 30, or 40%. It was exceptional. I was moving to North Carolina to like a bigger, like, all these things. And I remember saying when I was younger, if I got paid to travel, nothing could get me down. Nothing. You know, if I was traveling around the world, man, everything you know, would just be sunshine and rainbows. And I have this very vivid memory of my first big work trip, sitting in a four star hotel in Kowloon Bay in Hong Kong. Looking out on the bay, I mean, it was exceptional is just like traveling in style. It's all this more money in the bank than I've ever had. And I was sobbing because I felt like none of it mattered without her. And so it was one of those big and some of the biggest lessons we have come to the hardest times was money is not the end all be all. And yes, it is a facilitator. It is an enabler of things and AI does, it absolutely serves a purpose. But if you just pursue that, that's not a full life. So that was one of the biggest lessons. And after several months of not being able to write or do anything, I contacted Sherry, my editor, and we both were like we got to finish it for them, like the people that we lost and finished the book and published it. And it became a number one Amazon bestseller and one of its categories. And I said, as I was writing, I was like Dad, I don't want the book to be all about money. Because I noticed at times I was starting to write like, oh, would this help it sell more? And he goes, take money out of it. I go What do you mean? He goes well, not the whole time. But just for a period. He goes, When do you expect to make the most this is probably the first three months he goes just donate all that. And I was like, well, perfect, I'll donate to my team triumph. So I donated everything I made for the first three months and then 10% of every book sold in perpetuity. And that was a way for me to I said anything I do I want it to have an element of giving back and serving. And so I was able to do that through the book, I was able to share this message to get a story out. And one of the last things I'll share about it that I think is so important was you know is this long process of over two years writing and and going from you know, my mind being healthy to ultimately getting sick and passing away. And now I've got all these new lessons I want to incorporate into the book, these new things I want to share. And I was like Dad, I feel like I got to start fresh like and again, just pushing that out more and more the idea of publishing. And he said save it for the next book. Because as much as I thought it was going to be easy. I thought it was gonna be easier. The closer I got to publishing, I was like, Oh yeah, once you're there, you're just checking commas and periods and that'll be easy, but it got so much harder because it oh, excuse me. Sorry, we just got a Silver Alert on the phone. That was I was very confused. Okay, that was just an emergency letter on the phone. We're good. So I thought it was the fire alarm. I was like what's going on but so I thought once we got closer to publishing that it was gonna be get easy You're but now it was closer to judgment and to being rejected, and to not be good and to not deliver. And that's one of the most freeing things is facing that and then putting it out there and saying, you know, I've told people, you want to be a best selling author and make that your career, well, you gotta get the first book out, you want to sell internet products, you got to get the first one out, you got to go to the first class start somewhere, it was just that idea of exactly that you got to start somewhere. And instead of trying to be perfect, I often ask people because my mentors asked me this, do you think the book has value and can help people right now it's like, yeah, they're like, well, then you're doing them a disservice by not sharing. And although that message can be taken to some extremes, I think in general, it's like to get you past that inertia. And that fear, like get the movement started, is just to put it out there. And so the book, you know, I have a bunch of stacks, I have a stack of them right behind me. But writing that book was an incredible process. It taught me about writing and editing. And you know, it's something I'm extremely proud of that I honestly, as I'm saying this don't think about enough, because very often I go, you know, this is a life dream. It's an accomplishment, then check. And then I'm like, Okay, now what next, but I literally published that book while living in Brazil, living out to life dreams. And I never could have predicted that from the years earlier learning the language, writing a book, but things come together. And there is a magic that can happen. And I love the idea of luck is when preparation meets opportunity. So you know, we get prepared, and then all of a sudden, people go, Wow, you got so lucky. But they don't see the 510 years it took to get that luck or create.
 
</strong>Michael Hingson ** 1:11:31
And that's really the issue. Well tell me if people want to get in contact with you learn about your business a little bit more and maybe engage you as a coach, how do they do that?
 
<strong>Brian Drury ** 1:11:41
So best place is my website. It's <a href="http://theBrianDrury.com" rel="nofollow">theBrianDrury.com</a>. And that's not because I have an overinflated ego. It's because someone took <a href="http://BrianDrury.com" rel="nofollow">BrianDrury.com</a>. So it was just the one I could get social media. Yeah, so Good move. And for anybody listening, that's looking to start a business, all my mentors, nowadays, they say go for personal branding, because yeah, I had to rebrand my business. And when I left corporate, I was like, Oh, I'll do guide to speaking I got the URL, I did all this stuff. I really, it took me like months to get through all this stuff. And then I realized I was in the wrong place, I should have gone personal. So ultimately find one you can get, you know, the Brian Drury or you know, Brian drita, or like, whatever. So it's Brian with an eye. My last name is D isn't David R U R Y. So the Brian <a href="http://drew.com" rel="nofollow">drew.com</a>. That's on most social media. And then if you just search me on LinkedIn, that's where I'm most active from a social media perspective is LinkedIn. And you just search Brian Drury and you'll look for the red haired guy who's the speaker, coach. So those are the best places to connect, because my website is where they'll get the updates. And I frequently have events and things where you can get added to my email list. And that's the best way. So if you go to the Brian <a href="http://Drury.com" rel="nofollow">Drury.com</a>, or search the Brian jury on social media, and I'm going to be building the YouTube platform as well, but right now, LinkedIn is Brian C Drury is my like, tag. So
 
</strong>Michael Hingson ** 1:13:00
those are the best bots. And it's the Brian Drury like th e Brian Drury, correct? Yes.
 
<strong>Brian Drury ** 1:13:05
b ri a n d r u r <a href="http://y.com" rel="nofollow">y.com</a>.
 
</strong>Michael Hingson ** 1:13:09
Well, Brian, this has been fun. And we need to do some more of it. So we need to plan another one. But I really appreciate your time. And I hope that all of you out there really enjoyed this. And that you will engage Brian in discussion or conversation or whatever. And so reach out to Brian and if you Brian know of anyone else we ought to have as a guest as well as all of you out there. If you know anyone that we ought to have as a guest, I'd love to hear from you. We always encourage people to suggest guests and just contact us You can reach me Michael Hingson at Michaelhi M I C H A E L H I at accessibe A C C E S S I  B <a href="http://E.com" rel="nofollow">E.com</a>, or go to our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We value that we appreciate it very much. And we really look forward to hearing what all you have to say about today. But once more, Brian, I want to thank you for being here with us and for giving us so many great insights.
 
<strong>Brian Drury ** 1:14:15
Thank you for having me, Michael, it's been a ton of fun. And as you always say, like as as we've talked about, so it's letting people know I'm available for bookings for speeches and trainings, and for coaching. So if you're looking for that, my email is currently Brian at guide to speaking and that's with a number two. So Brian at Guide to <a href="http://speaking.com" rel="nofollow">speaking.com</a>. So you can reach me there for speeches, bookings, or just go to my website, and then there's a Contact page as well. So, Michael, thanks for having me is a ton of fun. I'd love to do another one. And I've got several people that would be a great fit for this show that I'm going to refer you.
 
</strong>Michael Hingson ** 1:14:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Trilingual Presentation Coach and International Speaker with Brian Drury</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c1d2616f-7a2c-49d5-b850-5c7d3788a851.mp3?source=rss&amp;ext=asset.mp3" length="51120791" type="audio/mpeg" />
<itunes:episode>150</itunes:episode>
</item>
<item><title>Episode 149 – Unstoppable Man of Many Talents with Lawrence Eichen</title>
<guid isPermaLink="false">https://pinecast.com/guid/9b033e85-9042-4d3a-a8df-617b70a651b4</guid>
<pubDate>Tue, 01 Aug 2023 11:00:33 -0000</pubDate>

<itunes:duration>01:20:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/80d40430-711c-42ac-82b8-1bc96747d5c0/UM149-Lawrence_Eichen-Coverart.jpg" />
<description><![CDATA[<p>Our guest on this episode is Lawrence Eichen. Among other things, he is a self-employed attorney, a speaker, and a coach. While he has been successful he endured internal conflicts he will discuss with us.</p>
<p>He has over 25 years courtroom experience dealing with civil and criminal matters. He also is quite skilled at conflict resolution as you will discover. Wait until he tells us about his negotiation formula, E=MC5.</p>
<p>We learn that Lawrence became plagued by Imposter Syndrome. He tells us why he came to have this syndrome in his life as well as how he came to overcome it. As he explains, Imposter Syndrome is not a mental disorder, but rather it is truly a phenomenon. He will discuss why he would describe this condition as a rash and he talks about the “ointment” he created to address it.</p>
<p>Overall, I very much loved my time with Lawrence. I hope you will find this episode relevant and interesting as well.</p>
<p><strong>About the Guest:</strong></p>
<p>Lawrence D. Eichen, Esq. (Pronounced “Eye-ken”)</p>
<p>Lawrence Eichen is a self-employed Attorney, Professional Speaker, and Coach. He has over 25 years of courtroom experience handling a wide range of civil and criminal matters. Mr. Eichen is also a highly skilled Mediator adept at conflict resolution. Mr. Eichen’s litigation and mediation experience led him to develop a winning negotiation formula E=MC5 , which is a proven method to obtain excellent negotiation results. He has resolved well-over 1,000 cases during his career. Lawrence’s resultoriented approach to success, stems from his experience inside and outside of the courtroom, including his own journey of self-discovery. Although he had substantial outward success practicing law, internally, Lawrence often found himself experiencing Imposter Syndrome (a phenomenon whereby one fears being exposed as an “Imposter” for not being as competent or qualified as others think). By addressing chronic doubt and rethinking internal messaging, he developed the ability to defeat imposter syndrome. As a result, he became a more confident attorney, a better business owner, and a more peaceful person. He now engages audiences by delivering inspirational speech presentations, which include providing practical advice and techniques on the topics of Mastering the Art of Negotiating and Defeating Imposter Syndrome . In addition, as a certified Rethinking Impostor Syndrome™ coach, he provides individual and group coaching to professionals, executives, and small business owners. Mr. Eichen is a licensed Attorney in New Jersey and a member of the New Jersey State Bar Association, New Jersey Association of Professional Mediators, National Speakers Association; and Association &amp; Society Speakers Community. He is also certified in EFT (Emotional Freedom Techniques) and a member of the Association of EFT Professionals. A lifelong all-around competitive athlete, in his spare time “Ike” (as his sports buddies call him) can be found playing golf, tennis, or ice hockey.</p>
<p><strong>Ways to connect with Lawrence:</strong></p>
<p>My website is <a href="http://www.FirstClassSpeaking.com" rel="nofollow">www.FirstClassSpeaking.com</a></p>
<p>LinkedIn profile is ,<a href="https://www.linkedin.com/in/lawrenceeichen/" rel="nofollow">https://www.linkedin.com/in/lawrenceeichen/</a>.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:25
Thanks for joining us today, we get to talk to Lawrence Eichen. And he's got a great story. He's an attorney. And we will say away from the lawyer jokes I mostly promise. But but you never know. You know, if you want to tell some you can, Lawrence , I'll leave that to you. But he's got a great story. He's a negotiator. He's a speaker. And we get to talk about a lot of things including imposter syndrome, which is something that I find pretty fascinating to to learn more about. So we'll get to that. But Lawrence, welcome to unstoppable mindset. Thanks for being here.</p>
<p><strong>Lawrence Eichen  </strong>02:00
Oh, my pleasure, Michael. And I'm really looking forward to our conversation.</p>
<p>**Michael Hingson ** 02:04
Well, so let's start. And as I love to ask people to do why don't we start by you maybe just telling us a little bit about you growing up and in all the things that younger Lawrence was?</p>
<p>**Lawrence Eichen ** 02:15
Okay. Well, let's see, I grew up, I'm the youngest of four children. So I have three older sisters. I grew up in Rockland County, New York. So um, you know, still feel like a New Yorker more than somebody from New Jersey, even though I've lived in New Jersey probably for over 30 years now. And I grew up, basically, I guess, typical stuff that you did as a kid back then was, you know, you go to school, you come home, you put your books down, and you go outside, and you play sports. And that's really what we did growing up. And I was lucky to grow up in a neighborhood where there was about eight of us. And we played everything, you know, every every day and on the weekends, really, whatever sport, you know, season was, was going on, we did it and we made up our own games like Well, kids do. And basically, you know, that my childhood was, you know, was a little bit stressful at times, because there was some real dysfunction in my family growing up. But, you know, for the most part, I'd say it was a typical, like, you know, middle class, suburban, family upbringing, you know, school and sports was really what I what I did as a kid growing up.</p>
<p>**Michael Hingson ** 03:33
As a kid, did you get to spend much time in the city? Did you guys go there very much. Did you go any games or just spend any time in the city?</p>
<p>**Lawrence Eichen ** 03:42
No, I really didn't get into the city as a kid, really. Our family didn't do stuff like that. I didn't get into see too many games. You know, I grew up was a Knicks fan, and a Rangers. Rangers fan. I'm still a Rangers fan. Very much these days. I try not to be a Knicks fan. It's hard to watch the Knicks. But actually, they're doing halfway decent this year. And I was a Mets fan. But I didn't really get into too much into the city as a kid growing up at all. So I was really more relegated to the television, watching sports. And just as a family, we never really went into New York City. So it wasn't until later on in my life, you know, more college years and post college years that I took advantage of the city because we were only about you know, 45 minute drive, you know, without traffic. And you can get into New York City, which was you know, a phenomenal experience once I did eventually get into this city.</p>
<p>**Michael Hingson ** 04:44
Did you take the train in?</p>
<p>**Lawrence Eichen ** 04:47
Often I would take the train in. I actually eventually was working in the city at 1.1 port one port early in my free law career and used to commute by Train into the city, which is not a fun experience for anybody who's a commuter into New York City knows that.</p>
<p>**Michael Hingson ** 05:07
Yeah, it can be a challenge. Although I'm amazed that when we lived back in New Jersey, and I would go into the World Trade Center and into the city, I would often meet people who came everyday from Bucks County, a lot of the financial folks and so on would come from Bucks County, Pennsylvania, and they had two hour train trips. And either they had discussion groups or cliques that that communicated and spent all their time on the trains together, or people were in working groups, and they did things on the train. But it was a way of life and they didn't seem to be bothered by two hours on the train each way at all.</p>
<p>**Lawrence Eichen ** 05:44
You know, it's funny, you do get into a routine, so I can identify with that, because you become numb to it after a while. And back when I was doing it, and I'm sure a lot of people that you were talking about doing it, you know, there were no, you know, iPhones and iPods and things that are so convenient now to take advantage of listening to a podcast and all this other stuff, you basically read the newspaper, or you read a book. And you did as you say, you know, you get acclimated to it, and I kind of think of it as just becoming numb to it. But looking back, you know, for me, it was sometime when I first commuted in, it was door to door about an hour and 45 minutes. And both ways. And it really does take a toll after a while on you because you realize, you know, you really spending a lot of time and energy commuting. And I didn't have like a group of people that I was commuting in maybe maybe I would have enjoyed it more. I was just like your typical commute or just taking a seat and trying to make the best of it. So for me, I don't miss it at all. I don't miss the commute into the city by train at</p>
<p>**Michael Hingson ** 06:59
all. Yeah, I can understand that. I know. For me, it was about an hour and 20 minutes door to door unless there was a train delay. But I took a car from where we lived on trails in court and Westfield to the New Jersey Transit Station, which was part of the Raritan Valley line, then we went into Newark, to the past station then took the PATH train in. So it was broken up a little bit. But for me, again, as you said, iPhones, were starting to exist a little bit, but not a lot. So I really didn't have access to a cell phone a lot when I was traveling into the city. So I did read a lot, and spent a lot of time doing that. And I enjoyed it. But still, it it was a lot of time that you couldn't spend doing other things. But with the fact that for me, it was broken up with a couple of trains that everything else, I guess, you know, I survived it pretty well and can't complain a whole lot.</p>
<p>**Lawrence Eichen ** 08:01
You know, you're reminded me I can remember muting in 1986. And the Mets were in the World Series and being on the train. And when I took the New Jersey Transit, there was no Midtown direct from where I was taking it from, you had to go down to Hoboken and then catch the PATH train to the World Trade Center. And I can remember being on those commutes when the Mets were playing. And you could just somebody had a radio, you know, somebody on the commute had a transistor radio. And that would be the only way that you knew what was happening in the game. And like he could almost, you know, overhear those what was going on by somebody else's radio. But it was it was just so interesting. Looking back now how limited access was to immediate information that we take for granted today. You know, there was no Internet, there was no as I said, No iPhones No, none of the stuff that exists today. But you know, like anything else, you just kind of you didn't know what you were missing? Because you were just living it at the moment.</p>
<p>**Michael Hingson ** 09:06
Yeah, and of course, the real question is, was that a blessing or a curse? And I'm not convinced. Either way on that because we are so much into information and so much immediate gratification. Is that a good thing? And I think there are challenges with that too.</p>
<p>**Lawrence Eichen ** 09:21
Yeah, I would agree with that too. Not to mention, it's very difficult to have a conversation with certainly with younger people that are glued to their phones like 99% of the time. It's like if you get somebody make eye contact with you. It's almost like a moral victory sometimes. So I agree with you that the access to information can you know get out of whack and out of balance and I think there is a real loss certainly in interpersonal communication with people that are just looking at their phones down, you know, they're looking down you see pictures all the time. If you see photos or just the even videos on the internet, you'll see a group of kids, you know, walking home from school together, and there's like 20 kids all walking together. But every single kid is just looking down at their phone, there's no interaction between them, or they're even at a sporting event, right. And you see people like looking at their phones and not even watching the live sporting event that they're at. So</p>
<p>**Michael Hingson ** 10:21
go figure. And, you know, for me, I, I like to interact, although when I was traveling into the city, you know, I just had a seat and my guide dog was there. And I read a lot. We weren't part of a group. But if anyone would ever wanted to carry on a conversation, I was glad to do that as well. But I, I'm amazed, and I actually said it to somebody on one of our episodes of unstoppable mindset. I said, I was amazed at how kids in the back of a car would be texting each other rather than carrying on a conversation. And this person said, Well, the reason is, is they don't want their parents to know what they're talking about. Yeah, that itself is scary. You know?</p>
<p>**Lawrence Eichen ** 11:06
I can understand that. And it's kind of funny. And texting, you know, look, people text right in the house, right? You take somebody else has downstairs, you know, there was a lot I will say texting, there are some really amazing benefits of texting. There are no it's not, I'm not against technology and the advancement of technology. It's just, you know, in the right place in the right time. It's,</p>
<p>**Michael Hingson ** 11:28
it's it's communication. And that's an issue to deal with. Well, so where did you go to college?</p>
<p>**Lawrence Eichen ** 11:36
I went to college, SUNY Albany, in the beautiful town of Albany, New York, which is really known for cold winters. So I can still remember walking home from the bars back then, you know, the drinking age back then was 18. So when you went into college, you know, you were it was legal to drink. And the bars would stay open till four in the morning. And I can remember walking home when I lived off campus, you know, at four o'clock in the morning, and literally just the inside of your nose freezing, the mucous lining of your nose would raise on the way home, it was that cold and windy. So yeah, that would I don't miss those cold winters. But College is a whole different store.</p>
<p>**Michael Hingson ** 12:25
Well, yeah, there's a lot to be said for college. I've spent time up in Albany, we visited Lockheed Martin up there and some of the military facilities where we sold tape backup products. And I remember being at one facility, and we were talking about security. And the guy we were talking to reach behind him and he pulled this hard disk drive off of a shelf, and there was a hole in it. And I and say said, Let's see this hole. He said, This is how we make sure that people can't read discs, we take discs that have died or that we want to get rid of all the data on and we take them out in the in the back of the building, and we use them for target practice. And the trick is to get the bullet to go through the whole dry. That's funny. Yeah, the things people do for entertainment. I'll tell you, Well, what, what did you do after college? I gather you didn't go straight into law.</p>
<p>**Lawrence Eichen ** 13:24
No, I didn't actually I started out as a computer programmer, because my degree was in computer science. So I worked as a programmer for a few years. And then, you know, long story short is made, made some stupid decisions, quit my job when I really shouldn't have and then did some other jobs in the computer field, like selling computer software. But I wasn't very happy doing that. And ultimately, that's when I decided to go back to school full time and go to law school. So I worked for about four years after college before I went back to law school.</p>
<p>**Michael Hingson ** 14:07
Why law?</p>
<p>**Lawrence Eichen ** 14:10
Hey, hey, I'm still asking myself that question. Why? Well, there you go. No, really, it's one of those things for me it was my one of my older sisters is an attorney. So I think there was that connection to law. And my aunt was a judge in New York In New Jersey also. So there were some family, you know, connections. I probably had some other cousins that were attorneys also but I think I honestly for me, it was like I really didn't know what to do with myself. A friend of mine was studying to take the LSAT, which is the entrance exam to get into law school. And no, I think I just thought to myself, You know what, maybe if I go to law school, I can sort of like salvage my career. I really didn't know what to do with myself. And, um, you know, I came to find out that many people that end up in law school really are ending up there because they don't know what else to do it themselves. I'm not that person that went to law school, like with this dream from childhood to be a lawyer and all that. It was more like, I don't know what else to do. And it was a way for me to rationalize, well, maybe I can do something and still salvage a career. And so I just took the exam with the idea that well, let me see how I do. If I do well on that, you know, then I guess I'll apply. And if I apply, I'll see if I get in. So you know, one thing led to another, I did do well on the exam. And once I did well, on the exam, I was kind of guaranteed to get into law school based on my score on the entrance entry exam. And so I applied to a couple places got in and then you know, that I ended up going to law school. Where did you go, I went to Rutgers law school in New Jersey. And the reason it worked out for me was that by that time, I had moved to New Jersey. And the reason I moved coming and really coming full circle had to do with the commute that I was doing into New York City, which was so long that I had decided, even before I was going into law school, I had decided to move closer down the train line, so it wouldn't take me an hour and 45 minutes to get into the city. So I moved into New Jersey and my commute into the city was like less than an hour at that point. And the fact that I was a resident of New Jersey allowed me to go to records, which was a very good law school, but it was a state school. So you could get a very good tuition, and a good bang for your buck. And so that's why I chose Rutgers.</p>
<p>**Michael Hingson ** 16:46
And besides you wanted to root for the Scarlet Knights, right.</p>
<p>**Lawrence Eichen ** 16:51
Well, I can't say that I was thinking that at the time I it's funny because I you know, I think of it as like, you know, the devils came into the I think a bit more like the devils came into the New Jersey and started to win and won a Stanley Cup even before the Rangers Did you it was really hard to swallow that pill. And when I mean when the Rangers did, I mean, the Rangers hadn't won a cup and like 50 some odd years, but then the devils come in as an expansion team. And then I think they won three cups before the Rangers finally won a cup in 1994. But I was still even though a New Jersey person. I was still always rooting for New York teams.</p>
<p>**Michael Hingson ** 17:31
Well, yeah, and I rooted for the Knights just because they usually were doing so poorly. They needed all the support that they could get. Yeah. And I understood that but one year, they did pretty well. But there they definitely have their challenges. And you mentioned the Knicks. And of course we are are always rooting for the Lakers out here and I'm spoiled i i liked the sports teams. I like for a weird reason. And it's the announcers. I learned baseball from Vince Kelly and the Dodgers. And I still think that Vinnie is the best that ever was in the business of basketball. I learned from Chick Hearn out here because he could describe so well and he really spoke fast. Other people like Johnny most and some of the other announcers in the basketball world, but chick was in a, in a world by him by itself in a lot of ways. And so they they both spoiled me. And then we had Dick Enberg, who did the angels for a while and also did football. So I'm spoiled by announcers, although I do listen to some of the other announcers I listen to occasionally. Bob Euchre, who, you know is still doing baseball, Chris, I got to know him with the miller lite commercials. That was a lot of fun, but still, I'm spoiled by announcers. And so I've I've gotten loyal to some of the teams because of the announcers they've had and learned a lot about the game because the announcers that I kind of like to listen to really would help you learn the game if you spent time listening to them, which was always great.</p>
<p>**Lawrence Eichen ** 19:07
Yeah, you've rattled off some real legends of the announcing world. I certainly Dick Enberg you know even in the in the east coast with New York and New Jersey. He got a lot of thick Enver just because he was a national guy, but I grew up really to me. So you say? I think you said Vin Scully. You thought it was the best in the business? To me more of Albert was the best in the business because I grew up with him doing Ranger games doing NIC games. He was the voice of the Knicks and the Rangers right and he was just great. And he you know, his voice is great. And so to me, he was like the the guy you know, everybody always tried to imitate</p>
<p>**Michael Hingson ** 19:46
motivate dude. And I remember listening to Marv Albert nationally and he is good and it was a good announcer no question about it. Vinnie was was a different kind of an announcer because one of the things that I really enjoyed about him was when he and originally was Vin Scully and Jerry Daga. And then Jerry died and some other people Don Drysdale for well then partner with me. But when Vinnie was doing a game, he did the first, the second, the fourth, fifth and sixth, the eighth and the ninth innings. And then he was spelled by whoever is his co host was, if you will, but he did all of the announcing it wasn't this constant byplay. So they really focused on the game. And I've always enjoyed that. It's amazing to listen to TV football announcers today, because they're all yammering back and forth and plays can go by before they say anything about the game.</p>
<p>**Lawrence Eichen ** 20:42
Yeah, there's a real art to that. And the chemistry for sure, when you get a really good team and a really good broadcaster, actually, what's coming to mind is, I forgot his last name. He just he retired maybe three or four years ago from hockey. He was like the voice of they call them doc. I forgot. I forgot. Yeah, I</p>
<p>**Michael Hingson ** 21:00
know who you mean, I don't remember his.</p>
<p>**Lawrence Eichen ** 21:02
Yeah, I forgot his name. But when he would do a hockey game, and you notice, I'm always bringing things back to hockey because hockey is like my favorite sport. But when he would do a hockey game, and he would only get him like it was a national game. It was such a difference in the game, because he was the best in the business just the best. When he retired, if, you know, like I said, maybe three, four years ago, I guess it's been it was like a real hole, you know, in the in the, in the announcing business, not that the other guys aren't good also, but he was just so great at it.</p>
<p>**Michael Hingson ** 21:39
Yeah, well, they're always those few. And it's pretty amazing. Ah, the fun one has, but even so, there's still nothing like going to a game and I would take a radio when I go to a game or now I probably would use an iPhone and listen to it on some channel, but still listening to the announcer. And also being at the game, there's just nothing like that.</p>
<p>**Lawrence Eichen ** 22:05
Oh, yeah, by the way, here's the beauty of technology when we were talking about technology, right? There's never a reason I always say this, there's never a reason for two people to have a conversation where you stop not remembering anything anymore. Right? Because what you know, while you're talking, I'm just Googling who that announcer wasn't It's Doc Emrick. His last name right? It was Mike, Doc Emrick Mike doc being his nickname. And, you know, that's where that's where that's where technology's great, right? Because this is the way you know, usually when I get done playing, I play tennis during the winter. And we after we play, we usually have a beer or sit around. And invariably the conversation turns to sports and you start talking about stuff. And nobody can remember anything, you know, for 9070 or 80. Or 90, you know, it's like who won this, who was the most valuable player? And like, you know, usually you sort of like kinda like say, I know, I can't remember then somebody remembers to look at their phone. And then next thing, you know, the conversation continues because the information has been supplied. whereas years ago, you just sort of had to leave the conversation. Like that was the way it is like everything was left in the air. Nobody could remember. Now this is no no excuse for that.</p>
<p>**Michael Hingson ** 23:13
Yeah, absolutely. It's it's kind of amazing the way the way it goes, I'm when I go to family gatherings, there are always people looking at stuff on their phones. And there's discussion going on. And the bottom line is that people are talking about one thing or another and somebody's verifying it or getting more information. And I can't complain about that. So that that works out pretty well. And it's good to kind of have that well for you after going to college and going to Rutgers and so on. What kind of law did you decide to practice since there are many different ones?</p>
<p>**Lawrence Eichen ** 23:49
Yeah, when I first came out of law school, I went into personal injury law. I took a job as a defense attorney. It was known as being in house counsel for an insurance company. And the reason I took that job is I always felt when I eventually went to law school, my mindset was, I envisioned myself as being somebody who would go into court. So there's when you come out of law school, there's really a couple of different positions that you can get, we can get very good experience early on in your legal career. So for me, it was either going to a prosecutor's office, you know, somewhere and prosecuting or being a defense attorney and working as an in house counsel for an insurance company, because there's just a volume of litigation in either way. I chose to go the route of the defense insurance position. I just didn't see mice. I just never visioned myself as a prosecutor for some reason, so I just never even explored that. So for me, it was really just a couple of choices and that's the one that I It shows and it gave me the opportunity to just defend cases where if somebody will either got into a car accident and you were sued by the other driver, you know, as part of your insurance policy, you were entitled to a lawyer who would defend you. And so I was that guy that would take on the defense of cases where other people were being sued as a result of car accidents, or slip and falls that might occur on a commercial property. I was also involved in those type of cases. And so let's say you were a contractor or something, and you were sued for some kind of negligent condition on some property somewhere, somebody fell, got injured, they sue everybody, then your insurance entitled you to have an attorney, defend, and I would do that as well. So that's really what I started out doing.</p>
<p>**Michael Hingson ** 25:57
So that is a, you know, the whole issue of Defense's fascinating course, what did your aunt the judge, think of you going into defense? Or did you? Did you ever get to talk with her about it?</p>
<p>**Lawrence Eichen ** 26:10
No, actually, you know, here's the thing is, I really probably would have went a totally different direction in my career is that when I was in law school, I had a chance to work with a very prominent New Jersey defense attorney, criminal defense attorney. And I could have worked as his law clerk or intern, I can't remember it while I was still in law school. But the problem was, he appeared regularly in front of my judge, my judge, my aunt, who was so there was this apparent conflict of interest, not that I would, you know, not that anything improper would occur. But my aunt was very concerned that how can she be in a courtroom deciding cases? Even if I wasn't in the courtroom, and he was the one in the courtroom, I was at his office? How could it happen? You know, if somebody ever found out that I worked in his office, then there's this appearance of a conflict. So I couldn't take the position with him. And I really wanted to because at that time, I found criminal defense. Very interesting, because criminal law in itself is very interesting, the issues, evidence and criminal procedure and all that stuff. So to answer your question, or about what am I and say, it really was, like, not even a discussion about it, you know, just something that I chose to do and just went a totally different direction.</p>
<p>**Michael Hingson ** 27:48
I'm fascinated by what, what's going on now with Clarence Thomas, in the Supreme Court. Are you keeping up with that whole thing?</p>
<p>**Lawrence Eichen ** 27:58
Actually, I just read an article on that yesterday. So yes, and interesting, absolutely disgusted about what's going on, even before that article came out, that talks about a conflict of interest. I mean, here there's</p>
<p>**Michael Hingson ** 28:14
no there's no ethical guideline, apparently, for the the Supreme Court Justice is like there is even for lower federal judges or federal, federal people.</p>
<p>**Lawrence Eichen ** 28:24
Yeah. But you know, Michael, here's the thing. That doesn't need to be in that particular there. What I'm what I'm saying is, yes, it would be better if there was some real, strict enforceable guidelines. I'm not against that. What I'm saying is, the judge himself should recognize just how ridiculously inappropriate that is. That's why even without actual laws, the judge himself ethically should be thinking, You know what, this probably doesn't look too good that I'm going on luxury, all paid vacations with one of the largest donors, who's, you know, a conservative minded individual. And now I'm ruling on cases that ostensibly might be certain areas of the law that are very favorable to these positions. Maybe I shouldn't be doing things like this, because it looks like a conflict of interest. And that's the thing about the legal profession, that doesn't have to be an actual conflict of interest. It just has to be the appearance of a conflict of interest, and then it becomes unethical and inappropriate. So even if nothing nefarious was going on, because there's no proof of that, right. Nobody has any proof that it would definitely happen. It doesn't even have to reach that level. It just has to reach the level of this doesn't look right. And for doing this for 20 yours, right? Is that what I think I heard are in the article for 20 years. Yeah. It's disgusting. It's absolutely disgusting.</p>
<p>**Michael Hingson ** 30:08
Well, what seems to me is even more interesting is he never reported it. And that's where I think it becomes even more of a striking dichotomy or paradox, if you will, because even if there's not a conflict of interest, even if he wanted to do it, why wouldn't he report it?</p>
<p>**Lawrence Eichen ** 30:26
Well, that's the that's, that's, that's what makes it even more revolt, revolting and disgusting. Yeah, he's sweeping it under the carpet. And why would you be sweeping it under the carpet? Like, what are you afraid to disclose?</p>
<p>**Michael Hingson ** 30:39
I have grown up, especially as an adult, with a great respect for the law. I've been blind and a member of the National Federation of the Blind, which is the largest organization of blind consumers in the country. And the founder was a blind constitutional law scholar Jacobus tenBroek, who was very famous in the 50s and 60s for being an innovator with tort law and other kinds of things. And I've read a lot of his writings. And the law always fascinated me. And then I've been involved in actually in working with Congress and working with state legislatures, when, for example, we were trying to get insurance companies to insure blind and other persons with disabilities, because back in as late as the early 1980s, insurance companies wouldn't insure us. They said, We're high risk, where we have a greater and a higher mortality rate. And somebody finally asked the question, where's your evidence? Because you do everything based on actuarial statistics and evidentiary data. And they were told, well, it exists, can we see it Sure. never appeared. Why? Because it never existed. They weren't doing decisions on persons with disabilities based on evidence and statistics. They were doing it based on prejudice. And so we did get to work with state and and then and well, not so much the Congress I'll but state legislatures, and the National Association of Insurance Commissioners, and finally, now there's a law in every state, you can't discriminate, but it's just the it always has fascinated me to be involved in the law in one way or the other. And I've done it in other kinds of places as well. And thoroughly enjoy it. But it is very frustrating when something comes along like this, where somebody's playing games that they don't need to play.</p>
<p>**Lawrence Eichen ** 32:36
Yeah, that's, you know, there's just that's why the whole that's why honestly, you know, without getting too much political conversation, because we could go down a rattle. Yeah, we</p>
<p>**Michael Hingson ** 32:46
don't want to do that. Yeah, I'll</p>
<p>**Lawrence Eichen ** 32:48
just say that. That's why people get so outraged when they see things that clearly show something's unfair, right, or something is just inappropriate, it touches everybody's inner sense of what's right and what's wrong. Yeah. And when things look clearly inappropriate, clearly unfair. You know, everybody gets incensed about it, or should get incensed about it, because we're all trying to live, we all seem to live with an internal compass of what's right, what's fair, you're born with that, you know, they they did a study, I remember reading about this years and years ago, and I will butcher this a little bit, but I seem to recall, there was a study on like, I'm gonna say, one year old, or two year old, something like that. And maybe it was even younger, I don't remember, but it was very infant or toddler type study. And all they were doing was like giving one infant or toddler like three balls, and then giving another one too. And then or they both start with three, and then they take one away from the other one. And the whole study was just showing that even these babies or infants or toddlers who can't speak, they knew they had the sense of something was not fair. You know, and that's what the conclusion was. And again, I don't remember the study. But the idea is that it's just that it comes with each of us. It's like part of you the hardware that you're wired with is a sense of fairness, and justice, even at the earliest parts of your existence. And that's why when we see things as adults that are so unfair or inappropriate, it just triggers a natural reaction with us. of you know, something should be done about this. This isn't right. And so that's where I'm coming from.</p>
<p>**Michael Hingson ** 34:51
Well for you, you did personal injury, Injury, love and how long did you do that? And then what did you do?</p>
<p>**Lawrence Eichen ** 34:58
I did that. Probably We are at that particular place for about two or three years, after a while you're like a hamster in a hamster wheel, because you have so many cases to handle at one time. And like I remember a friend of mine once telling me like, the good for you, like when you win a case, as a defense attorney in that situation, you know, it's not like you make any money for yourself, right? You're a salaried employees. So it's not like you, you know, you, you feel good that you won the case. But a friend of mine, I'll never forget, he said to me, the good feeling only lasts until the time you get to your car in the parking lot. And then you close the door and get into your car to drive back to the office, you start realizing about how many other cases you have to do tomorrow and the next day. And so you're like a hamster in a hamster wheel. Because even if you resolve a case, or settle a case, you get a couple of more, the next day to replace the volume of cases that you have to always have. So it's sort of a little bit of a burnout, or canvio. For at least for me it was and so I went on to I switch sides and went to a plaintiff's firm, and did personal injury from the plaintiff side, and also did some workers compensation, and then got into some other areas like municipal court or minor criminal matters. So I did all that probably for about, you know, I'm guessing, you know, looking back maybe 10 years in those areas of the law.</p>
<p>**Michael Hingson ** 36:29
And what did you do?</p>
<p>**Lawrence Eichen ** 36:32
Oh, yeah, what did I do after that? Well,</p>
<p>**Michael Hingson ** 36:34
I took let's see, I took a long time ago, in a galaxy far, far away.</p>
<p>**Lawrence Eichen ** 36:38
Yeah, I have an interesting story. Because I took a little turn. After I did, I worked in a firm for a lot of years, I really became disenchanted with practicing law, and I decided to try something completely different. And it's a long story. So I won't waste the time how I got into it. But I did end up becoming a financial advisor. While I while I had my attorneys license, and became a financial adviser, and I worked for a couple of financial firms, one happens to be one of the largest ones, that you would recognize their name. And I did that altogether, probably for about, I'm gonna say maybe four or five years. And I you know, even though I was relatively successful at that, a really became like, clear to me, after not, not even that long, I realized, like, this isn't really for me, but I was trying something different to see if I would just enjoy it more than practicing law. And so I didn't eventually, then that's when I went and just decided to practice for myself and opened up a shingle and went back to practicing law.</p>
<p>**Michael Hingson ** 37:54
For me, was that more rewarding? Because you are now doing it for yourself? I would think so.</p>
<p>**Lawrence Eichen ** 37:59
Yeah, it was it was a that was something somebody had suggested to me that I should try that before I totally give up on the practice of law. So and I would say that it is a lot better working for myself as an attorney than working for other attorneys that I will definitely tell you is much better, because it's the feeling that whatever you do is going to go into your own pocket, and being able to control your own time and all that stuff. I mean, there's added other stresses that come with working for yourself, for sure that aren't there when you work for a firm or company. But the trade off for me was I didn't have to worry about anybody else telling me what to do. And I'll just figure it out and do it myself. And so it was sort of more of an entrepreneurial endeavor working for yourself than working for a firm or company. And I</p>
<p>**Michael Hingson ** 38:53
think you told me that you you practice in Morristown. I do practice in Morristown? New Jersey. Yes. So did any of the dogs from the seeing eye ever come and say we want to see we want to sue our trainers or anything like that?</p>
<p>**Lawrence Eichen ** 39:06
No, but I did I do. I do see those dogs routinely walking around. And in fact, there's as if I don't know if you've been there since they put up this statue. I've heard about it. Yeah, there's a there's a statue like right in the green the center of town of, of a seeing eye dog with somebody leading, you know, the</p>
<p>**Michael Hingson ** 39:28
dog leading buddy and the original CEO, original seeing eye dog. Yeah.</p>
<p>**Lawrence Eichen ** 39:33
Yeah. It's a great, it's a great it's a really nice, nice statue. And it's it's definitely symbolic of that institution that is, you know, world renowned and has done really great things with their</p>
<p>**Michael Hingson ** 39:44
own hands. Oh, absolutely. It's the oldest guide dog school in the United States. Alright, did not know that. It's been around since 1929. I think it is. So it's been? Yeah, it's getting closer to 100 years old.</p>
<p>**Lawrence Eichen ** 40:00
Yeah, I've met people over the years when I used to have a Labradoodle. And we used to take it to a dog park in Morristown, and there have been times, I'd say, I've probably met three or four people over the years, that had labs that they owned, that had failed out of the Seeing Eye Institute, you know, so you know, not every dog that goes to become a seeing eye dog makes it makes the cut. And eventually, these dogs, they're still phenomenal. The thing about the person that ends up getting that dog, you know, gets a phenomenal pet, because dog is probably better trained than any other dog around. But for some reason, it didn't make the cut as a seeing eye dog. But I've met several other owners with their dogs, that were what we used to say, you know, the ones that didn't get make the cut, but they were really beautiful dogs and very friendly. And</p>
<p>**Michael Hingson ** 40:56
I don't know, I don't know where the concept was created. But what I think we've all learned over the years is that the dogs that don't make it don't fail, because just not every dog is cut out to be a guide dog, or in specific case of seeing is seeing eye dog, the the generic term is guide dog and seeing eye dogs are seeing eye because that's the brand of that school, but they're they don't fail. What what they do is they get what people now call career change, which is appropriate, because it's just not every dog is going to make it as a guide dog. In fact, the percentage is only about 50% Make it because the reality is there's a lot that goes into it. And it's an incredibly grueling and demanding process. So the ones that that don't succeed it that oftentimes go find other jobs are there, other jobs are found for them. Some become breeders, but some go on to do other things as well, which is, which is great. But you're right. Any of those dogs are phenomenally well trained, and are a great addition wherever they go.</p>
<p>**Lawrence Eichen ** 42:06
Yeah, and I like the way I'm gonna think of that from now on going forward, and it's career change for them. It's good.</p>
<p>**Michael Hingson ** 42:13
So what kind of law did you start to practice? And do you practice now?</p>
<p>**Lawrence Eichen ** 42:19
Well, I started to get more into initially, when I went into practice for myself, I did a lot more Municipal Court type cases, and Special Civil Part type cases municipal court, meaning, you know, minor, anything from like traffic tickets to DWIs, those are all handled in the municipal courts in New Jersey. So that could also be like simple assaults, harassments, some temporary restraining orders, things of that nature, and special civil court cases or more like, you know, matters that are like, typically, people might know that as small claims court matters that were traditionally $15,000 or less, now they've raised the limit. But those are quicker cases, you know, so you can get more volume, the idea for that, for me was I could get, get my hands on a lot of cases, get some experience, doing some new things. And get, you know, I was never somebody who liked to have cases that lingered for years and years. And so I came from having a lot of cases that were in the file cabinet for two, three years. And it'd be like, I can't take looking at these cases anymore. So for me, I like, you know, if I had a case, I have it for a couple of months, and it's done. And then there's something fresh and new. So that just appealed to me. And Municipal Court work. What was nice about that is a whole different feel of that to where you're just kind of going in, you're negotiating most of those cases are just resolved through negotiating. And so I was always a pretty good negotiator. And the idea was, you know, what, it's, it's sort of like a personality or, you know, just just being able to develop a good relationship with a prosecutor, let's say, or the municipal court system. And so they're all different to that. The other thing about municipal court, which is probably shouldn't be this way, but the reality is, you know, every municipal court and in each town right, every town basically has their own Municipal Court for the most part until there was a lot of consolidation. But generally speaking in New Jersey, most towns have their own Municipal Court, but you go into one town, it's a whole different field and if you go to another town and so kind of kept things fresh, in a way it was it was like always new and different. The cases were always being new, relatively speaking, because they're turning over a lot. So that's what I did for the most part, and then I got myself over the years into some other stuff, some commercial litigation matters. A couple of matrimonial things, and guardianship matters and a bunch of other stuff I'm probably forgetting. But for the most part, I was doing mostly Municipal Court work and Special Civil War work.</p>
<p>**Michael Hingson ** 45:13
But you got involved somewhere along the line and resolution conflict and doing a lot more negotiating, which is a little bit outside regular law practice, but still a fascinating thing to get into.</p>
<p>**Lawrence Eichen ** 45:24
Yeah, I did, I did some work as a mediator. And I still volunteer, actually, as a mediator for Morris County. Most of those cases that I would handle these days, on a volunteer basis is handling disputes that come out of the municipal court system, where sometimes you get these crazy fact patterns between neighbors give you a classic example, there'll be a lot of, you know, the dog is barking, or the neighbors, one neighbors parking in the spot of some other neighbor, or there's ex girlfriends with the same boyfriend, and everybody's fighting, and there's harassment. And there's all sorts of crazy stuff that comes out of municipal court. And some of these cases, you know, they kind of farm it out to mediation, and say, maybe this can be resolved through mediation and avoid going on to the main calendar. And so they give it a chance to resolve through mediation. And so I've done a lot of volunteer work in that regard, and just trying to help people resolve it amicably and be done with, done with whatever the dispute is, and draft up some paperwork to make everybody stay accountable. And so that's sort of like a give back that I've done, you know, for the community, so to speak. And it's been rewarding in the sense that a lot of these disputes, even though they seem minor, from, you know, from the outside, if you think about it, and I think we've all been there, you know, where you have a neighbor, or a tenant or roommate, then it's not going well. And it's incredibly stressful to live through those times when you got to come home every day. And it's either your roommate, or your, your immediate neighbor, upstairs, downstairs, or even across the street, or whatever the case may be. It's incredibly stressful to have to live through issues that are unresolved that get on your nerves every day, right? It's hard enough to live your life working and raising kids and all that stuff that most people are doing, and then to have those added disputes lingering out there. So they may seem minor in nature, but when they're resolved, every single person feels a sigh of relief in those situations as they can just get on with their life,</p>
<p>**Michael Hingson ** 47:47
do you find that you're able to be pretty successful at getting people to move on? And so you negotiate and you come to an agreement? And do people generally tend to stick with it? Or do you find that some people are just too obnoxious to do that?</p>
<p>**Lawrence Eichen ** 48:03
Oh, actually, I've actually been very successful on that, at least the case is, I can't speak for anybody else's doing it. But from my experience, I had been very successful. In fact, they used to refer the hardest cases to me, because I had the reputation of being able to resolve these things. And so yeah, I would say, my track record in those disputes, I'd say was very high to get people to resolve only a couple of times I can remember, you know, where it was just like, there was just no way this thing is gonna get resolved, then we gave it our best shot. And they were going to have to go into court and just try to get it resolved that way. But most of the time, you know, over 90% of the time, they would actually resolve it. And what I would do is I would really make, I would take the extra time to make it known to them that they're signing a document, you know, that we're going to draft up that is going to hold them accountable. Now, I you know, I think there was only one time that I had them sign off on a document that later on one of the parties violated it. And it had to come back to court for some other reason, you know, for that reason, but most of the time, once they really go through the process and recognize that it's in their best interest to resolve it. It gets resolved, they sign off on it. And that whole process seems to work because they don't really break that promise. At least. I never became aware of more than one case since I was doing it. I did it, you know, for 20 years. So it's a lot of times that I've done mediations and I think there was only one case that came back after we resolve it.</p>
<p>**Michael Hingson ** 49:49
You developed a process I think you call it E equals MC five.</p>
<p>**Lawrence Eichen ** 49:55
Yes, my formula for negotiation excellence. Yes.</p>
<p>**Michael Hingson ** 49:57
What is that?</p>
<p>**Lawrence Eichen ** 50:00
Actually, that is a formula that I came up with several years ago really based on my experience negotiating. And I designed it and modeled it after Einstein's theory of relativity, right, which is equal MC squared, you physics</p>
<p>**Michael Hingson ** 50:15
guy, you</p>
<p>**Lawrence Eichen ** 50:16
know, I'm not a Pinterest guy, I'm not, I wasn't, I did like, Man, I did like math, for sure. And that's why I went into computer science actually, probably because it's the same logic, you know, and solving problems. But physics, even though it's interesting was never my thing. But I did remember that formula did stick in my head for some reason. And when I used to talk about negotiating, and just, you know, talking to other people about a client's other attorneys, whatever you get into these conversations, I realized that I had a lot of the same initials as the Einstein formula. And so I thought, You know what, I think I can make this work by coming up with something simple, to say to that's memorable. And so equal MC to the fifth is really, it stands, the E stands for excellence, with the idea in order to get the results where we're shooting for, right, we're shooting for excellence. Okay, so that's the thing we're shooting for getting excellent results. But we're shooting to get excellent results on a consistent basis. Because the idea is anybody can show up and get an excellent result once in a while. And I've done that many times, I'll show up into court, I get an excellent result. It's not because I was doing anything fantastic. It's just the happen to ask for something. And you know, the prosecutor or the other attorney, or the judge, granted, whatever I was asking for, it wasn't because of anything great I did, or any kind of great negotiating I did. So you can get excellent results. Once in a while anybody can do that. It's about getting it on a consistent basis. And that's what the formula is really designed for, because the M in the formula stands for mastering. And we're going to master the five c, core components. And those five C's stand for commitment, confidence, courage, compassion, and calmness. And those five core components, all starting with the letter C, if you can master those five, you will get exponential results. That's the idea of having it to the fifth power, you get extra exponential negotiating results. Because if you think about it, if you're negotiating in front of somebody, and you sit down at a table, or conference room, or wherever the hallway or on the phone, and if you have a mindset where you are committed to your position, right, you're confident, you have the courage to ask for what you need to ask. And sometimes it does take courage to ask for things. And you have compassion, meaning whoever you're negotiating with, right, they can say whatever they want, they can be obnoxious to you, they can be insulting, it doesn't matter, you're going to stay in a position of compassion. And you can be calm, as you're handling objections, and push back. If you have all five of those things working for you. Just imagine your mindset when you're negotiating, you're gonna get excellent negotiating results. And so that formula is something that I talk about when I give presentations on mastering the art of negotiating. And I apply that formula, I go through each of those components, obviously in more detail and give examples and strategies and tips how to improve in each of those particular areas. And again, the concept is by mastering them. And you don't even have to master all five to see dramatic results. If you just, you know, master one or two of those and improve a little bit on the other ones, you'll see tremendous, tremendous results. So it doesn't you don't have to master all five. But the goal would be to be mastering all five of those and then you really see excellent results on a consistent basis. That's where their formulas</p>
<p>**Michael Hingson ** 54:20
and I would think to a large degree calmness, as you point out, is not only one of those, but would probably in a sense be the most important to get some of the emotions to die down and get to really look at what's going on.</p>
<p>**Lawrence Eichen ** 54:37
Yeah, I mean, that's a very good point. And you know, I I fluctuate between which one is the most important but the reality is, you know, they're all important. Yeah. being calm. Absolutely. There's times in a negotiating situation where calmness is so effective because as especially when you're negotiating, and you know, you don't want the other side to, you know, see you getting all anxious and nervous and stressed out, right, you want to be calm, just because you don't want to tip your own hand necessarily. But also, you don't want to fuel a potentially explosive, a volatile situation, depending on what you're negotiating about, right? Because we negotiate about all different things. And we could be negotiating, as I was talking about earlier about disputes between neighbors, those are certainly highly charged, very emotional. There's a lot of resentment and bitterness and anger and a lot of those types of disputes. Or you could just be negotiating on a very, you know, straightforward contract dispute, that may be so emotionally charged, but there's a lot of money involved and you want to be calm. When somebody's saying no or giving objections, you might be thinking internally, oh, my God, I really need this. To settle I need this deal. You know, I need to close this deal, I but you don't want to let that on, you want to be able to sort of like playing poker, right? You know, when you have a great hand, you don't want to let it on. When you don't have a great hand, you don't want to tip your hand either. You need to be calm at all times. And so to your point, yes, calm this is very effective. I like to think of calmness as a trait of leadership, right? Because when you're calm when you're negotiating, I always like to say that, often times, whether you're negotiating with a client, or customer or your spouse, business owner, anybody that you're negotiating with many times during a negotiation, the other side needs to be led to the conclusion that you want them to reach. So being calm is a position of leadership. And if you have very good points to make, and you have a lot of good reasons why whatever they're objecting to your position meets those objections. When you're calm, you're going to be way more effective in presenting your side, and you're going to simultaneously allay their fears and their concerns that they're raising with their objections, by your calmness, it's an energy, that if they see you not being all stressed out and bent out of shape, about their position, and you're really calm and effective in presenting yours, it can help persuade them into arriving at the conclusion where you're already at. So it's it's leadership, you're you know, that's why objections are really an opportunity for you to be a leader, it's an opportunity for you to lead that person back to where you want them to go. And, you know, it's like sports, right? Who do you want taking the the last shot of the game? You want the guy who's going to be calm under pressure, not the person who's going to be reacting and stressing out so much.</p>
<p>**Michael Hingson ** 58:17
One of the things that you talk about I know and you've, you mentioned, to me is the whole idea and the whole issue of imposter syndrome. Can you talk a little bit about that?</p>
<p>**Lawrence Eichen ** 58:27
Yeah, sure. Yeah, imposter syndrome is a very interesting issue. I definitely relate to it personally, because I felt impostor syndrome for so many years, in my legal career. And first of all, what it is if anybody who's listening or watching is not familiar with it, it's basically this fear of being exposed, that you're a fraud or you're an imposter. And a hand in hand with that is usually this fear that you're going to be found out to be not as competent or not as qualified as other people think you are. So that's where this this this concept of being an imposter, right? And a lot of what goes with impostor syndrome. So for somebody who's experiencing it, is that they tend to attribute their successes, their achievements to external factors, rather than owning their own achievements. And what do I mean by that, like external factors, that could be like luck, or chance, you know, somebody might get a great result. And they might just attribute that success to Well, I just happen to be in the right place at the right time, or I just had the right connection. I knew the right person. And when they say they say things like that to themselves, they're really disowning their own skills, their own qualifications, and they're attributing this success to something external from themselves. And that external factor is not just luck or chance, it could also be, you know, their personality, their charm. You know, for me, I can even share an example when I used to go into court and get a great result. Sometimes driving home in the car, or driving back to the office, I should say, I'm replaying what went on. And I'm thinking, you know, I got the result, because I was personable, I was making the judge laugh a little bit that day, I was, you know, I was diminishing my own skill, or my own competency. And I was kind of thinking, the reason I got the result was probably because he liked me more than the preparation, I did more than the arguments that I made. And that's a classic example of like diminishing your own skills, and attributing your success to that personality or charm. And you can extend that to gender, race, ethnicity, age, even even handicap, you know, why? Why is somebody in the position they are in? Why did they get the results? Well, maybe it's because let's say for women, very common, women might think, Well, I only got this high profile position, because there's no other women in the company that are in these high profile positions. So even though the woman might be completely qualified and skilled and competent, she might be thinking to herself if she's dealing with impostor syndrome type issues. So you might be thinking, the only reason I got it was because I'm a female, I'm a woman, and had nothing to do with my skills and competencies. And so again, it's externalizing our own successes, and attributing them to external factors. That's just what it is. That's sort of the definition of impostor syndrome.</p>
<p>**Michael Hingson ** 1:01:48
So it sounds like you've had to deal with some because you just talked about it when you're driving back from trial and so on. So is it something that you have had to contend with?</p>
<p>**Lawrence Eichen ** 1:01:58
Yeah, many times. It started with me, honestly, when I was in law school, I didn't have a here's the thing I didn't know it's called impostor syndrome. So I only found that out, maybe I don't remember when, maybe 510 years ago, I'm guessing. But I never heard of that. But I had the symptoms of this stuff without knowing what it was. But when I was in law school, the first way I used to feel like an imposter was because I was a computer programmer. Right? So I was really a programmer. And now I was in law school with all these law students who in my mind chose to be there. Because they wanted to be lawyers. I'm in here thinking I didn't know what else to do with myself. I'm really a programmer. I'm not really a person who reads books and studies like that. I'm a programmer. So I started to feel that in law school, and then when I was practicing law, even having graduated from law school and passing the bar and being qualified to be a lawyer, would now when I was in court very early on in my career, I'm worried when I'm in front of a judge, like, he's gonna ask me questions, and I don't know the answers to them. And I'm going to look foolish and stupid and not smart enough. And it was like kind of bringing back childhood stuff, because my father used to make me feel that way. And it was like, oh my god, now I'm in front of all these older men that are going to be quizzing me and making me feel like I don't know anything. So there was that fear, like I was going to be found out. You know, that's that feeling like, Oh, my God, I'm fooling everybody that's part of imposter syndrome is like, you're you feel like you're fooling everybody. And so I was always believing I was getting away with it. When I would go to court, even though I got good results. Those results weren't being owned by me the way I was describing earlier, they were really being attributed to external factors. So I'm just going along all the time believing that I'm this, you know, impostor, I'm not really a lawyer. So like, when I would be negotiating with prosecutors and other attorneys that have more experienced than me, I'm on guard thinking, Oh, my God, I'm gonna look so foolish. And somebody's gonna finally go, ah, we are not really a lawyer. What are you doing here? You're a programmer, you know, or something like that. And like, of course, that would never happen. But I'm thinking in my head, like, there's this feeling like I'm going to be exposed. So yeah, to answer your question definitely experienced it a long time without knowing what it really was.</p>
<p>**Michael Hingson ** 1:04:28
He regarded as a mental disorder.</p>
<p>**Lawrence Eichen ** 1:04:31
No, not at all. Actually, imposter syndrome is not a mental disorder. It's not like in the DSM, which is that Diagnostic and Statistical Manual of Mental Disorders. So it's not in that it's really a phenomenon is really what it is, in fact, it used to be it still is, in many parts of the world it's known as imposter phenomenon. That's how it first that was the, the phrase that was first coined was imposter phenomenon. is more commonly known as imposter syndrome now, but it's not a disorder really, it's really in the dictionary if you looked under like, syndrome, right? There's a definition of syndrome. One of the definitions is on pulling it up actually is it's a set of concurrent things, such as emotions or actions that usually form an identifiable pattern. That's like under the definition of syndrome, right. And there's other definitions for syndrome, but it's that particular definition of syndrome. That's really what imposter syndrome. It's like patterns. There's identifiable patterns of, of emotions or actions that, that that that become this phenomenon that I'm talking about.</p>
<p>**Michael Hingson ** 1:05:50
How did you defeat it?</p>
<p>**Lawrence Eichen ** 1:05:54
That's a great question.</p>
<p>**Michael Hingson ** 1:05:55
I'm assuming you're defeated?</p>
<p>**Lawrence Eichen ** 1:05:57
Well, you know what, here's the thing about defeating it when I talk about defeating imposter syndrome. Yes, I feel like I've defeated it. But I kind of think of it as sort of a rash that comes up every once in a while. And now I have the ointment that I need to put on the rash to get rid of it. Right. So it is not unusual for imposter syndrome, to still sort of manifest at times in various stages of somebody's career. Because a lot of times, people as they continue to go through their careers, they're taking on new challenges, new risks, new positions, new things that they've never done before. And that's often the way impostor syndrome can be triggered, because all of a sudden now there's a lot of doubt right about what they're doing, because they've never done it before. So the very first thing I'd like to say about defeating it is that yes, I feel like I've defeated it. But I also recognize that it's not unusual for this to maybe show up from time to time. And when it does the key now is, I recognize it for what it is. I'm not this imposter, right? I'm not this in fraud. I'm not dissing competent person, or not skilled or not talented or not smart enough, let's say type of individual, it just might mean that I don't get the result that I wanted to get maybe at the moment, because I could fail at something or make a lot of mistakes at something. That doesn't mean that I'm an impostor. There's a big difference between what I would call typical self doubt, and typical failure or making mistakes along the way. That's just part of being you know, in life and being in business, you're going to make mistakes, you're going to fail, people do it all the time. Most Successful people you'll ever speak to have failed many times along the way. So the difference is, it's one thing to fail and not get the result you want. It's quite another thing to think when you fail, you're an imposter. Right? So that's the part that I've defeated. I no longer think I'm an impostor, I might get feelings of self doubts still. And I might start to feel again, like, Oh, I wonder if I'm really trying to, you know, pull the wool over people's eyes here. So I might start to go down that rabbit hole or rabbit hole of feeling like an impostor. But as soon as I do these days, I recognize Oh, this is just my imposter syndrome kicking in, and then I just understand what it is. And, and then I can, you know, rethink it. That's the way to defeat it. You know, just to set the stage if you want to talk a little bit about how to defeat it, but just to give you that framework, it's defeatable. i Yes, I do feel like I've defeated it. But I also know and I'm humble enough to know, that can still pop up, you know, and when it does, I just have to recognize it now for what it is. And as I say, now, it's like just going in and having the ointment and putting it on and and be done with it. You know,</p>
<p>**Michael Hingson ** 1:09:12
it's all about changing mindset.</p>
<p>**Lawrence Eichen ** 1:09:15
One of the ways Yeah, is very instrumental in defeating it is rethinking it reframing issues to yourself. For example, I was just talking about, you know, feeling like you're faking out people, right. I used to feel that way where I would feel like, uh, you know, I'd go through a negotiation in court, I'd come out of the courthouse, and I think, Oh, my God, I got away with it. I take them out again, you know, I pulled the wool over the the, the the other attorney or the judge whatever the case may be. And so, you know, so that's how I would start out. I lost my train of thought, what Wait, what did you just ask me?</p>
<p>**Michael Hingson ** 1:09:55
I said, it's very well, I said, it's all about but it's in large part. Hey, Gina mindset.</p>
<p>**Lawrence Eichen ** 1:10:01
Right changing. Thank you. So yes, so the idea is instead of the mindset of faking and fool, that's why I was bringing up this example, right? Instead of like full, you know me thinking I fooled them, right? It's it's just thinking and retreated. Well, look how well I handle that. Yeah, right look how well I handled that, as opposed to look how I fooled everybody, right? Or, you know, reframing things where you think like you're not qualified or skilled. It's rethinking and going in and remembering, what are all these other things that I've done that I used my skills and use my talents. And one of the ways to do this is to really take the time to reflect and journal out, what are all the skills you have, what are all the achievements you've made? What are all the successes you've had, and by writing out a list of some of your accomplishments, you're allowing yourself to do a few things. One is to own them, you know, to really own these achievements, not just writing them out and not owning it, but writing it out. And you got to, there is some time involved in some effort that needs to be spent to own your achievements and own your successes, and writing them out by hand, I recommend doing it by hand, because there's something that happens, transformative, when we write things out by hand, that extra time it takes, allows you to really own it. And so that's one of the ways is just to write out your list of achievements. It's a reminder to yourself, that you do have the skills you do have these talents, you are a competent, because remember, this is the thing about imposter syndrome. It's not true, right? I mean, you're not a fraud, and you're not an impostor. So that's the good news, right? It's not your truth. The key here is that we are taking what I believe is a false belief within ourselves. And we're taking that to be our truth. We're accepting that to be our truth. Rather than recognizing that, you know, the real truth of ourselves is that we do have these skills, we do have these talents, we do have these qualifications. And, you know, if something is false or true, it doesn't matter. What only matters is if you believe it to be true. So if you have false beliefs about yourself, that are triggering imposter syndrome, like feelings of feeling like a fraud or an imposter, what you're doing is you're taking the false beliefs, and you're believing them to be true. So to get back to your initial point about, it's all about the mental mindset, it is because as we think, you know, so we are so to speak, right? So it's rethinking the messaging, the internal messaging that we're allowing ourselves to have on a regular basis. It's rethinking, it's really training our minds to have a different thought about ourselves or about situations, because oftentimes impostor syndrome is triggered by situations. For example, I'm not walking around when I was dealing with a lot of impostor syndrome, feeling like an imposter. It's when I would get into court that it would be triggered, or when I would get in front of a more senior attorney in the Law Firm, where I used to work at and I didn't want to have any questions about what am I doing, or what was the case about because I would be I'm going to be exposed if I don't know something, or if I make a mistake. So it was certain situations that would trigger it. For me. It's reframing and rethinking those situations that can lead to the triggering of it. And that is, to your point re, you know, is getting the mental mindset in the right place in order to deal with it. And I just want to add one other quick thing is that not only did I personally work on rethinking the mental thoughts, but I also did what I call excavating, you know, because a lot of the feelings that are associated with impostor syndrome, a lot of the thoughts that we get, in my personal case stemmed from decades and decades ago, right from childhood and young adult life. And so what I did is because I'm a big fan on self discovery, I did a lot of excavating and reflecting and going deep inside myself to figure out where did these come from? Where do these thoughts really coming from? Why am I giving myself these messages, and then working through some of those more difficult, uncomfortable and even painful You know, issues, to sort of liberate myself from being tied down to those, what I would call unhealthy or dysfunctional messages within myself. So it's not just rethinking on the surface, which is definitely important and helpful. It's, if necessary, excavating and going deeper within yourself to get to those core fundamental building blocks of where that programming came from. And that's some of the harder work that needs to be done sometimes may not be in everybody's case. But in my case, it was necessary for me to really bring it to the surface, crystallize it, examine it, and then come to a conclusion like that's no longer appropriate, and no longer makes sense, in light of all the evidence and data that I've accumulated during the course of my career,</p>
<p>**Michael Hingson ** 1:15:56
and it makes you a better person by any definition, which is great. Well, I want to thank you for that explanation. And for all the time that we got to spend today, this has been absolutely fun. If people want to reach out to you, perhaps to talk to you about being a speaker, or any of the other things. How do they do that?</p>
<p>**Lawrence Eichen ** 1:16:17
Well, first, let me say I've enjoyed this too. And thank you for the time as well.</p>
<p>**Michael Hingson ** 1:16:20
They can have fun. Yeah,</p>
<p>**Lawrence Eichen ** 1:16:23
no, it was very enjoyable. I think we could have talked even longer and I know we could,</p>
<p>**Michael Hingson ** 1:16:27
we could do it again.</p>
<p>**Lawrence Eichen ** 1:16:29
Okay, so they can reach me really two ways. The simplest ways. Email, obviously, is Lawrence, my first name, which is L A W R E N C E, as you see on the screen, at first class <a href="http://speaking.com" rel="nofollow">speaking.com</a>. So Lawrence at first class <a href="http://speaking.com" rel="nofollow">speaking.com</a> is email. And they can reach me by phone at 973-539-2831. And I speak both on impostor syndrome and also on negotiation, as we talked about a little earlier as well,</p>
<p>**Michael Hingson ** 1:17:01
super well, I hope people will reach out, I think that you have said a lot of things that resonate, and that I find fascinating and resonate with me is is relevant that we all really need to consider and I want to thank you again for doing it. And I hope you're listening out there really enjoyed this. We really appreciate your time. I ask that you give us a five star rating wherever you're listening to us and love to have you do it on iTunes and so on. But please give us a five star rating. We appreciate that. Love to hear your comments. You can email me, Michaelhi, M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our website, Michael hingson. H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. If you know of anyone else who want to be a guest and Lawrence you as well, if you can think of anyone else that we ought to have as a guest, I would really appreciate hearing from you and appreciate any introductions. We love it. Really appreciate you all being here and Lawrence, especially you so thank you once again for all of your time today.</p>
<p>**Lawrence Eichen ** 1:18:08
Michael, you're very welcome. And thank you for having me. I enjoyed it very much.</p>
<p>**Michael Hingson ** 1:18:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Man of Many Talents with Lawrence Eichen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9b033e85-9042-4d3a-a8df-617b70a651b4.mp3?source=rss&amp;ext=asset.mp3" length="52398796" type="audio/mpeg" />
<itunes:episode>149</itunes:episode>
</item>
<item><title>Episode 148 – Unstoppable Gun Proponent and JEDI Advocate with Carynn Rudolph</title>
<guid isPermaLink="false">https://pinecast.com/guid/3bee0ec1-99a6-4769-8740-614f16281610</guid>
<pubDate>Fri, 28 Jul 2023 11:00:43 -0000</pubDate>

<itunes:duration>01:03:37</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/517541c5-89d1-4a8d-9147-a2bdd2e642bf/UM148-Carynn_Rudolph-Coverart.jpg" />
<description><![CDATA[<p>Carynn Rudolph is a disabled Marine Corps veteran who has a fascinating set of broad experiences that, at first glance, might seem paradoxical. On the one hand, she is a strong proponent of keeping guns available for all without restrictions as to type, size, or capacity. She also is a strong advocate and heavily involved with the concept of Justice, Equity, Diversity, and Inclusion, JEDI.</p>
<p>During our discussion, Carynn will discuss how and why she feels that her beliefs and work in both of the above areas are not diametrically opposed. We do get to spend some time talking about guns, gun control, and how she feels we can address the problems we face and read about all too often today.</p>
<p>Today she works as a program manager at a youth center in Colorado. I love listening to her talk about how she is helping today’s youth discover and learn how they can become more responsible in their lives and how they learn how to take responsibility for their actions. Make no mistake, Caryn has a deep ethical values concerning right and wrong.</p>
<p>I believe you will find our discussion intriguing and quite informative. I personally learned a lot and I hope you will as well.</p>
<p><strong>About the Guest:</strong></p>
<p>Carynn Rudolph, a disabled Marine Corps veteran and MST survivor, is a passionate advocate for community service and empowerment. As a pastor for nine years, she founded the Urban Youth Initiative in 2016 to support urban youth pastors and leaders in mental health crises. Carynn's commitment to service extends to correctional work and founding Goliath Tactical Firearms Training in 2019. She works with women who have experienced trauma and is a program manager at a youth homeless shelter in Colorado. Carynn is a mother of two, wife to Tara, and enjoys reading and gardening.</p>
<p><strong>Ways to connect with Carynn:</strong></p>
<p>Goliath Tactical Firearms Training
Website: <a href="http://www.gttactical.com" rel="nofollow">www.gttactical.com</a></p>
<p>Facebook:
<a href="https://www.facebook.com/GoliathTacticalColorado?mibextid=LQQJ4d" rel="nofollow">https://www.facebook.com/GoliathTacticalColorado?mibextid=LQQJ4d</a></p>
<p>Instagram:
<a href="https://www.facebook.com/GoliathTacticalColorado?mibextid=LQQJ4d" rel="nofollow">https://www.facebook.com/GoliathTacticalColorado?mibextid=LQQJ4d</a></p>
<p>TikTok:
<a href="https://www.tiktok.com/@goliathtacticaltraining?_t=8bUIJssr49q&amp;_r=1" rel="nofollow">https://www.tiktok.com/@goliathtacticaltraining?_t=8bUIJssr49q&amp;amp;_r=1</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, this is Mike Hingson, and once again, welcome to an episode of unstoppable mindset. Today, we get to interview someone that I got a chance to know fairly recently, Carynn Rudolph, and she is a a disabled, military and Marine Corps specifically veteran, she's got a lot of different kinds of experiences. And now she's among other things working to help a home for youth in Colorado, we're gonna get to all that I don't want to give much away. And that's what makes it tough to describe because if I start talking more, she won't have anything to say. And we don't want that. So, Carynn , welcome to unstoppable mindset. How are you?
 
<strong>Carynn Rudolph ** 02:04
I'm doing well. Thank you so much for having me today.
 
</strong>Michael Hingson ** 02:08
Well, a pleasure. And we're really glad you're here. And I hope people will enjoy what you have to say. And I'm sure they will. And we'll kind of make it as fun as we can make it. And as always, it's it's always fun to ask people to talk a little bit at first of all, what it was like growing up what what, what was Carynn, the younger person like and tell us about your growing up experiences and all that.
 
<strong>Carynn Rudolph ** 02:33
Sure. Um, well, my name is Carynn Rudolph. I am originally from Savannah, Georgia. I grew up in Colorado, Aurora, Colorado. My dad was in the Army is what kind of brought us to Colorado traveled back and forth as a kid between Colorado and Georgia. Every summer we spent our summers in Georgia and with my like my grandparents, I have a twin brother and a little sister. Yeah, I I lived, you know, normal, normal, young person life, I suppose. And went off join the military kind of fall within my father my grandfather's footsteps. I when I turned 18, I was going to join the army and went off to the Marine Corps. Instead, they they convinced me because I was able to do a couple of pull ups. They told me that I was hardcore. And that was that was what allowed me on the Marine Corps versus in the army.
 
</strong>Michael Hingson ** 03:36
So they don't do pull ups in the army. Is that what you're saying? I don't know.
 
<strong>Carynn Rudolph ** 03:39
The that was all that it took 17 year olds to convince 17 year old Kirinda to go to the Marine Corps. So army though so
 
</strong>Michael Hingson ** 03:49
good for you. How long were you in the Marine Corps?
 
<strong>Carynn Rudolph ** 03:53
I did four years on active duty and got got out in 2012.
 
</strong>Michael Hingson ** 03:58
Wow. And what did you do after that?
 
<strong>Carynn Rudolph ** 04:02
I did a number of different things. So I had a daughter shortly after I got out of the military got married and all that stuff went to school. I pastored for about nine years after I got out of the military. And I started a nonprofit organization in 2016, called the urban youth initiative that was focused on helping urban youth pastors specifically. Like by equipping them with the skills and the ability to be able to support a young person who expressed that they were experiencing like suicidal ideation. And then I became a correctional officer. I did that for about four years and now I work as a program manager at a youth homeless shelter.
 
</strong>Michael Hingson ** 04:55
I have some friends who retired from being In the federal correction officer business, she was a pastor. But they both had been involved in doing correctional officer kinds of things. We knew them in New Jersey. They've retired out of Florida, but it was really fascinating to talk with them, and certainly not a position I envy a whole lot.
 
<strong>Carynn Rudolph ** 05:20
Yeah, I always tell people, people think I'm like crazy when I say this, but that was one of the best jobs I ever had. I worked with us specifically in like a secured facility. But it was a lot of fun. You get to build really cool relationships with young people and help them not, like make the same mistakes that got them landed there, you know, hopefully anyway, but just by having those those relationships and running groups and things like that, so
 
</strong>Michael Hingson ** 05:53
yeah, well, really, you were pretty successful at it. And people didn't go back to what they were doing before.
 
<strong>Carynn Rudolph ** 05:57
I hope so. I definitely hope so. I haven't run into anybody that I worked closely with yet. But yeah.
 
</strong>Michael Hingson ** 06:06
Did you do that in Colorado?
 
<strong>Carynn Rudolph ** 06:08
I did. After I got out of the military. I came back to Colorado. That's where I met my, my ex husband. And we had a couple of kids and all that sort of stuff. So no, it's Tara. So Tara is my wife. Now. There's a whole story behind all that. But yeah, Tara is my wife. I met her during COVID after I had gotten my divorce from my ex husband and all that after leaving the church.
 
</strong>Michael Hingson ** 06:41
So what, what got you into pastoring? After leaving the Marine Corps? What What made you decide to go that route, as opposed to going to school or any number of other things that you could have done?
 
<strong>Carynn Rudolph ** 06:54
It's a great question. I did go to school. As I was like, kind of by vocational I went to school and pastored. But I took that route, because when I was on active duty, I experienced I went through a sexual assault incident when I was on active duty. And you know, I started going to church after that. And that was something that really helped me as I like navigated that, like trauma experience and all that. And, yeah, so I started getting involved in church more and stuff like that. I was like, I think this is something I really want to do. And started working in ministry. After that.
 
</strong>Michael Hingson ** 07:44
Did, did the powers that be if you will handle the sexual assault at all reasonably well, or was it just like a lot of things that we hear kind of covered up? Or? It was
 
<strong>Carynn Rudolph ** 07:57
one of the those kinds of cover up? That was, you know, yeah, it was it wasn't? They didn't handle it that well. And I think that since my discharge, since I got out of the military, they have really done a lot to recognize that, like military sexual trauma is something that a lot of females, female veterans, specifically experience, not just female veterans, but you know, female veterans, a lot of them tend to experience that. And so I think that the ratio is like one in five, or the statistic is like one in five women who serve will experience some form of military sexual trauma in their time in service.
 
</strong>Michael Hingson ** 08:43
Yeah, it's, it's so unfortunate that there is so much of that that goes on, guys thinks that they're so tough. And the reality is, it's, I think, more a sign of weakness, but nevertheless, they think they can take things out on people and that's too bad. Deed indeed. Well, so did you get a college degree than when you got out? And we're doing that while pastoring?
 
<strong>Carynn Rudolph ** 09:06
Yes, yeah, it took some time I pursued higher education seeking, like for psychology with an emphasis on substance use and addiction. And that was kind of what drove my passion to like work with with youth, like learning about psychology and wanted to be able to help support people who are experiencing different degrees of a mental health crisis so
 
</strong>Michael Hingson ** 09:33
well, but why youth as opposed to working with older people? Do you think that you could, did you feel you could have a greater influence if you're working with younger people or just kind of was your, your sort of style?
 
<strong>Carynn Rudolph ** 09:47
I think that it's a little bit of both. I think that part of it is that I want to be able to make a difference before before folks get kind of stuck in their ways. As as young adults as adults, and I like to think that I'm a pretty cool person. So that's why I've stuck around working with young people for as long as I have.
 
</strong>Michael Hingson ** 10:16
My wife was a teacher. And she always said that she loved the younger grades like third grade, because by the time kids were in the fifth and sixth grade, they were starting to get more set in ways and they were harder to really have as much of an influence on so I can imagine that the older kids got when you got them in those teenagers. And then if you saw people later on in life, you have exactly what you said. They're very set in their ways, and they're not going to be very willing to change.
 
<strong>Carynn Rudolph ** 10:46
Absolutely, yeah.
 
</strong>Michael Hingson ** 10:48
Well, so did you pastor for a church, how to how did all that work out? Or how did you get started in that?
 
<strong>Carynn Rudolph ** 10:56
Yep, I pastored. I started working in church I went through we had a Bible college at the church that I, when I moved back to Colorado, I joined this ministry called The Rock Church of Denver, and they had a Bible college. So I started attending the Bible college while I was there, and went through their ordination program. It was a three year program, got I got ordained and was serving as a youth pastor serve as youth minister, I got licensed through them after about a year and then the next two years, just worked as youth minister and then got ordained as a pastor serve as their youth pastor, and then did some associate pastor duties as well. So did like youth ministry and worked with their like evangelism department and immediate sound department and things like that.
 
</strong>Michael Hingson ** 11:55
It sounds like from what you said a little while ago that you kind of were drawn more to God after the whole sexual assault incident? Yes, that's correct. And there's a lot of value in doing that. And of course, you know, God is a part of all of our lives and in so many ways, so. You have a relationship that still goes today, I trust? Yes, yeah. But what got you to get out of being a pastor after nine years,
 
<strong>Carynn Rudolph ** 12:25
wow, I went through kind of a deconstruction journey. deconstruction slash, like a reconstruction journey, if you will, where I really started to evaluate certain, like, parts of the Bible that, that I couldn't reconcile. One of those verses was from Deuteronomy, chapter 22, verses 28 and 29. That said, that if a man finds a, like a virgin, and he rapes her, you can marry her. And I just couldn't reconcile that. And so it took some time. And, you know, I was like, I also was going through my divorce, took some time backed away, and, you know, really kind of reevaluated my own personal values and where, where the Scripture stood with me and all that sort of stuff. And yeah, that that is that as I went through that deconstruction process, I just, I realized that I was at a place where I was really learning a lot more. And I didn't feel like I had the capacity to lead people as effectively as I would have wanted to. Or believe was necessary for you know, a person in a ministry position so I stepped away
 
</strong>Michael Hingson ** 13:50
stepped away. Well, you the I hear what you're saying. What's what's really a challenge, of course, is that the Old Testament is in so many ways so different than the New Testament. And Jesus brings a whole different point of view or standpoint to a lot of it, but I hear what you're saying with, with justification logical or not. So if you rape a woman and a virgin, you can marry her, you know?
 
<strong>Carynn Rudolph ** 14:23
Yeah, I mean, that was just one piece of Yeah. You know, I think that you know, Paul's admonishment to the church and, you know, slaves obey your master and like, think about how, like, the Bible was weaponized against marginalized folks. Yeah. I just, I didn't it didn't sit right with me. And so I still believe in God, I still have a relationship with God. And I think that through some work, and some time, I've been able to maintain that relationship. And that that honor for who? The person of Jesus just, you know, with a different respect and value for the Bible.
 
</strong>Michael Hingson ** 15:11
Yeah, well, and Bible was written by people and absorbed. So there's there's a, there are a lot of challenges and you know, it's no different for the Bible than the Koran or anything else there are. There are a lot of paradoxes. And it's it's unfortunate, and sometimes people greatly misuse them as well. Absolutely. I agree, which is never any fun. But anyway, so you got a degree and you you were in the Ministry for a while and all that. One of the things that I know you talk a lot about, is this whole concept of justice, equity, diversity and inclusion Jedi. You don't know the power of the light side of the forest. I'm not gonna go with Vader. But anyway, tell me more about Jedi. And what got you into doing, talking about that or being involved with that?
 
<strong>Carynn Rudolph ** 16:03
Absolutely. I think there were a number of different things that really got me into that work. When I was on active duty in the military, I experienced some racism and things like that. And as a result of the things that I experienced, while on active duty, I, I wanted to find ways to ensure that I could support people who had experienced the same things that I did. That's part of the reason why I pursued a degree in psychology, right. And I just got really hungry to learn more and more about like the justice, equity, diversity and inclusion, kind of principles. And that tied into some of the other work that I do. I'm also a firearms instructor and I own a business as a as a gun instructor. And I learned a lot about like how even certain parts of our Constitution were weaponized against black folks and indigenous folks, and how that translates to today. The work that I do now, I'll go back even to the work that I was doing in corrections, looking at how black and brown people are disproportionately represented. And the justice system was something that, you know, I wanted to learn more about and, you know, find ways that we can reconcile, like the the justice system, to make it more equitable. The child welfare system, I work with young people, I sit on a board for the state of Colorado, child welfare, equity, diversity inclusion, to evaluate the child welfare system in the state of Colorado, and then the work that I do for the homeless shelter where I work. We, you know, I look at the, you know, how black and brown youth specifically because I work with young people are over represented in our programs, and like, evaluating how we can better support and serve those folks. Does that kind of answer your question? So, yeah.
 
</strong>Michael Hingson ** 18:39
And so you you continue to do it? And have you ever thought of, also, if you're going to talk about the system and so on studying the law and doing anything in the law world?
 
<strong>Carynn Rudolph ** 18:51
Absolutely. Absolutely. I studied the law quite a bit. You know, especially in the work that I do, both at together, which homelesses organization that I work for, but then also for Goliath tactical firearms training, which is my business. There's so there's so much that we do there. I would say like, for the firearms industry, specifically, I look at how red flag laws or how magazine capacity limits have disproportionately affected black folks. And anytime there are opportunities to testify. I tried to seek out the opportunity to do just that. This past Wednesday, as a matter of fact, Colorado had a, an assault weapons ban bill that they were, you know, we had had an opportunity to testify was able to give a testimony. And, you know, present how those the gun laws that they have proposed would have disproportionately affected black and brown folks. or, you know, prevented folks who are disabled from being able to gain access to the tools that they need to be able to protect and defend themselves and things like that. So it was really good opportunity.
 
</strong>Michael Hingson ** 20:12
Tell me more about that when you're talking about assault weapons and so on. So are you not in favor of banning assault weapons in any way? Or what kind of is your stance on that?
 
<strong>Carynn Rudolph ** 20:22
Yeah, so I am not in favor. No. And the reason for that is because first and foremost, I, I, when I presented this on Wednesday, one of the things that I brought up was that that kind of legislation would create increased surveillance and lower income and bipoc communities. First and foremost, there's, there's statistics from like the Harvard Law Review, that have demonstrated that when people went when there were laws passed about, like magazine capacity limits, for example, it created increased surveillance in black communities, and gave law enforcement officers free rein to be able to go and question black folks. More, and then by black folks were arrested more, and it you know, and I'm a gun person. So I know that we aren't the only ones who are carrying around high capacity magazines, right. You know, so I think that it would create increased surveillance in bipod communities, number one, and then I believe that everyone should have equal fair access to the tools that they need to be able to protect and defend themselves however they see fit. Because being able to protect yourself as a human, fundamental human right, pistols can be really hard for folks who have pistols can be really hard for folks who have like, arthritis, or like carpal tunnel and other sort of pologize the word escapes me right now. But like folks who have a hard time being able to, like rack slides back, or manage recoil and things like that. And what what people are calling an assault rifle would be better is really an ArmaLite rifle, those would be easier for a person to manage the who's like in a wheelchair, for example, they would be able to better manage that recoil, because it's absorbed, like the shock is being absorbed and bodies and things like that. So, yeah,
 
</strong>Michael Hingson ** 22:48
but what's the solution? You know, I, I, I hear people saying, well, we got to really deal with the people who have mental illness. Well, it's not just about that. And I think that the other part of the discussion has to be not just why we shouldn't ban assault weapons, and I think that's a topic to discuss, but, but more important, what's the real solution to address the issues? Because it seems like, really, the genie has come out of the lamp or the cat's come out of the bag. And it's very difficult to get any control over any of this. And we're seeing an increasing number of people. And yes, a lot of them are certainly minorities, but a lot of people who are being shot and killed, because to a large degree of the so called assault weapons and some of the higher end weapons that people deal with, what's our solution to that?
 
<strong>Carynn Rudolph ** 23:50
Well, I think so. That's, that's a lot to unpack in that question.
 
</strong>Michael Hingson ** 23:59
But I know it's a, it is a complex issue. I know.
 
<strong>Carynn Rudolph ** 24:03
It's a complex issue, for sure. I would say first and foremost, we should look at the poverty rates in America. First and foremost, we need to address the root cause because addressing a tool is not going to get rid of the problem, especially in a country like America, where we have so much access to illegal guns, illegal weapons that are being used to commit crimes on a regular basis. So I think that being able to address root causes, okay, poverty, folks not having equal fair access to health care, or behavioral health services. I think that in order to address poverty, right, like I actually posted a tic tac video about this today. And someone had asked that exact question. They They compared America to Switzerland and said, well, Switzerland has like gun registrations, you know, blah, blah, America, the median income for an American citizen is around $31,000. In a place like Switzerland or other developed nations, it's anywhere from like, $7,000 up, okay? People are going to do what they feel is necessary to be able to provide for their families and for themselves. People need equal access to food, people need access to medicine to health care, they need access to behavioral health services, if we can find ways to increase funding, and I have ideas about ways that we can do that, we were to find ways to increase funding and access for folks to be able to get health care, first and foremost, okay, universal health care. I'm one of those weird people that believes that we should have universal health care. Okay. I'm not I'm not saying it's a weird thing. I'm saying like, I believe we need to have universal health care. I think that, you know, there needs to be there needs to be more funding, or access to behavioral health or social service programs in America. You know, I worked for the youth homelessness organization, like I mentioned, and we, we have, like, back, I went to DC, and in March, I was asking for the government to fund the runaway homeless youth services act, so that we can continue to provide services, and they were like, I don't know, you know, our legislators Where's and so, you know, providing funding for programs like that, to address the root causes that contribute to gun violence would be great. I've heard folks say things like, well, single, single parent, home groups also have like higher rates of gun violence and things like that I don't have the data. I'm not looked into that at home. But being able to address the mental health care, or the mental health problems that folks might deal with, as a result of coming from a single parent home to me would suffice. So yeah, addressing those big items, would be how I would attack the beast called gun violence.
 
</strong>Michael Hingson ** 27:30
I guess my my thought would be that some of that may help. But I still haven't really seen the connection, that, that even if we provided a higher mean income for people, and even if we provide health care, and so on, there are some other issues like the whole racial issue. So many times, black people are shot by white people. And it's oftentimes white people who have at least apparently a better income. And now, we've seen in fairly recent times, some people who have shot other people who got in the wrong car or a basketball that went into somebody else's yard. And so the bottom line is that it has become so indiscriminate that it seems to me, there is still got to be more to it than that. And there has to be some issue or some way to address the gun wielders, a little bit in the process, because it can't all be put at the feet of a lack of income and other things. And I agree that that there is a good amount of that. But I think there is more to it than that. And that B has become so easy. And our judicial system has not addressed some of the issues with some of the people who have shot other people. And they haven't done it very well. It would seem to me at least.
 
<strong>Carynn Rudolph ** 29:00
I agree with that. We saw the young man just this last week, who was shot in the head by a person he went to knock on this man's door. He thought his younger siblings were there. And he was shot in the head. Fortunately, he hasn't passed away. No, he's surviving, surviving, which is very fortunate. I would say that I would encourage I'm the type of instructor I offer a ton of free classes. I would encourage other like instructors to offer those kinds of services as well. Doesn't have to be like all of your classes. All your classes don't have to be free, but you can create like a tiered system to ensure that we're producing well trained and responsible gun owners in America, you know, maybe it's some thing where we create some sort of legislation that folks need to complete some sort of a training. But again, if they if we create legislation that says like, you've got to complete this training, I think that it needs to be accessible, even for lower income folks, if that's something that they're interested in, we don't want to. Yeah, we?
 
</strong>Michael Hingson ** 30:21
Absolutely, if you're gonna do something, it has to be available and relevant to all, no question about that, for sure.
 
<strong>Carynn Rudolph ** 30:28
And maybe there's like, maybe there are government offices, or like police officers who offer free classes and doesn't have to fall on instructors like myself, who offer to offer those free classes. Again, I offer a ton of free class, I teach at least one free concealed carry class among I have a free developing a defensive mindset workshop that I offer all sorts of different things. Everybody doesn't have to be like me, but it shouldn't be accessible.
 
</strong>Michael Hingson ** 31:00
Yeah. And I think there's, there's no question that that makes a lot of sense, and that it needs to be but I think that somehow, it's very difficult to legislate responsibility and people, and I still kind of think that, we're going to have to look at some other options to deal with some of the indiscriminate shootings and, and in general, misbehaviors of people in this country, we think that basically, we have the freedom to do whatever we want, and too many people deal with that and go ahead and do it. And that creates challenges too. Absolutely.
 
<strong>Carynn Rudolph ** 31:45
Yeah, I'm above the fold just coming from corrections. I am, I do believe that if a person wants to commit a crime, they're going to do it regardless. But I do. I mean, coming from the jail, like I saw so many young people who would seek out opportunities just to victimize other people. I don't think we should just do away with guns at all. You know,
 
</strong>Michael Hingson ** 32:13
and I would not suggest that either I'm, I'm not convinced yet that high capacity. Firearms, add value to our ability to protect and I heard what you said about pap, people in wheelchairs can't handle particular kinds of guns and so on. But I think we need to look at ways of making firearms available. But I think that we also do need to look at the realities of how many things are, are being done by high end high caliber, not high caliber, but high end high capacity, rapid fire weapons, that aren't really adding value in society to do it.
 
<strong>Carynn Rudolph ** 33:00
So they aren't rapid fire will say, Well, no, they, they will, unless somebody does sort of like create it has a modification of some sort. They fire one round at a time. And I do want to just clarify, I didn't if I if I misspoke and said that I think that folks in wheelchairs can't handle a handgun.
 
</strong>Michael Hingson ** 33:23
No, I wasn't saying that. You were saying that I but I appreciate what you were saying.
 
<strong>Carynn Rudolph ** 33:27
Okay, yeah, I just I want to make it as accessible as possible. I think that however folks into it, maybe it's at the time, maybe it's just pepper spray, maybe it's a crossbow, you know, however a person determines that they believe they need to protect themselves. I think we should all have equal and fair access to whatever it was we determined. Sure, necessary for ourselves, we need that autonomy.
 
</strong>Michael Hingson ** 33:50
What prompted you initially while you're in your organization is what Goliath tactical firearms training?
 
<strong>Carynn Rudolph ** 33:59
Yes, that is correct.
 
</strong>Michael Hingson ** 34:00
And what prompted you to start it I mean, I appreciate your beliefs and so on, but did something specific happened that caused you to want to have this organization and really teach people?
 
<strong>Carynn Rudolph ** 34:13
So I, like I mentioned I, I was sexually assaulted when I was on active duty. I have been in a relationship that was not necessarily abusive, but we like they they put their hand hands on me when I was younger. I was still in the military when this happened as well. After I got out of the military, I was exposed to a number of different things like I saw. I've seen witness people have their purses snatched. I have had someone try and carjack me. I've had a situation when I was pregnant with my youngest daughter where somebody I was pulling into my parking spot at home And a guy comes downstairs and starts banging on my car hood. And he's banging on my window, I had to call my my ex husband and he came to the window and helped me out, you know, it's a get the guy to go away. But all those sorts of instances that I experienced, I knew that I wasn't the only person in the world. And definitely not the only woman who had experienced that kind of those kinds of situations, I've experienced a lot of different things. And so being able to equip other women and men, individuals, with the tools to be able to protect and defend themselves has been something that was just something that like I wanted to do, I wanted to make sure other people felt like they could adequately defend themselves, if they were ever faced with the same kinds of things that I was. And so I teach firearms safety, I also teach hand hand combat, so self defense that way, and I also teach first aid.
 
</strong>Michael Hingson ** 36:04
So So do you operate a training school? Or do you also sell firearms? Or are you primarily in training?
 
<strong>Carynn Rudolph ** 36:12
I'm in training only. I don't want to sell firearms. I thought about it at one point, but I, I don't want to get into any of that sort of stuff. I just want to do the training stuff. That's all I've got the capacity for right now.
 
</strong>Michael Hingson ** 36:26
Well, in my opinion, that's the most important thing that really needs to be done. And I really wish more people would take advantage of truly learning what it's all about. We, we oftentimes things think we know things that we don't know, or we don't know what we don't know. And that can be a real challenge to so how long have you been training?
 
<strong>Carynn Rudolph ** 36:54
Um, so I have been glide tack fire training has been in business since late 2019. My, I used to teach with my ex husband as well, under Bravo ops concealment, so I used to do that. And then I wanted to do it on my own and started that in 2019. After we split, so
 
</strong>Michael Hingson ** 37:25
keeps you busy.
 
<strong>Carynn Rudolph ** 37:26
It does, it does something that I enjoy quite a bit. And I he sells firearms, so I send all my people who want to buy guns to him. And then he says to the people who want to take classes to me, so we've got a pretty good partnership still.
 
</strong>Michael Hingson ** 37:41
Well as a Marine Corps veteran, and you know, certainly an MST survivor, and so on. How do you use your Jedi training, if you will. And again, for those who may not have picked up on it Jedi is wants you to find it again.
 
<strong>Carynn Rudolph ** 38:01
It is justice, equity, diversity and inclusion,
 
</strong>Michael Hingson ** 38:04
right just to make sure we say that, right? So how do you use your experiences to really inform people and help empower them.
 
<strong>Carynn Rudolph ** 38:14
Um, I share a lot of stories, not necessarily about like the MST stuff in my classes, but I share a lot of stories with folks. And I provide free classes to women who have experienced like domestic violence or sexual assault, like Free Self Defense courses to those to folks who have experienced that. Yeah, I try to provide as much education as possible about how gun control legislation has been historically used weaponized against black folks, indigenous folks, and other people of color. I provide a lot of training on like how folks can get involved in advocacy work in their communities, and things like that. Yeah, so those are the big ways that I do that. And I have some more information on my website about like, ways that we do that. In Depth, I offer a course called the Fair fire workshop as well, that really integrates Jedi principles into the firearms training that we do.
 
</strong>Michael Hingson ** 39:36
Have. So can you elaborate on that a
 
<strong>Carynn Rudolph ** 39:38
little? Yeah. So we've talked about ways that. Again, my concealed carry law has been used to disproportionately affect black and brown folks and how folks can get involved in advocacy work in their communities, and how we can create collaborate To give solutions to get like that goal of that goal of ending gun violence together on both sides of the aisle. So the goal is to have folks who are not super familiar with firearms and stuff like that to come out and take that course, as well. So
 
</strong>Michael Hingson ** 40:24
if I were to make an observation about the whole issue of gun violence, gun control and everything else, I think my chief observation would be it's been way too politicized.
 
<strong>Carynn Rudolph ** 40:35
Yeah, I agree.
 
</strong>Michael Hingson ** 40:37
And so we're not dealing with any of the real issues. And it is just become so politicized on on all sides that it makes it really difficult to have a discussion, it's sort of the nature of what seems to be going on in, in the world, or at least in the US, and probably elsewhere, as well. But that we are, we're getting away from being able to have conversations and learning, which is too bad.
 
<strong>Carynn Rudolph ** 41:04
It really is too bad. And I think that that, you know, I wish that more folks would be open to listen and learn. And that's really one of the goals of that workshop is to get folks from all backgrounds to like to get them to the table so that we can all participate in and contribute to this conversation about ending this epidemic of gun violence. But then also to provide education and resources so that people can equip or excuse me protect and defend themselves.
 
</strong>Michael Hingson ** 41:43
Yeah. Tell me a little bit more, if you would, about the urban youth initiative that you're working on a mental health relating to that, and so on, because mental health is, of course, a buzzword that we hear a lot. And but at the same time, there is a need for really addressing issues of mental health. But tell me more about the European Youth Initiative. Let's go from there.
 
<strong>Carynn Rudolph ** 42:03
Absolutely. That started in 2016. So shortly after I had had my youngest daughter, I was still working in ministry. And I saw several youth, I don't want to say a lot of us, but I had several young people who were involved in my ministry Come Come to me who had been experiencing mental health crises, young people who ran away from home on young people who would report it to me that they, you know, maybe had experienced abuse and things like that. And what I found was that there was not a lot of training from my, like Bible College around like the pastoral care piece that went into supporting people who were experiencing mental health crisis. And so I built a course, in a small workbook called Suicide Prevention for the urban youth worker, and shared that with a ton of youth pastors across the nation and provided training and information and resources to help people who maybe weren't super familiar with or didn't have the tools in their tool belts who handle like crisis de escalation, in that capacity. I helped help them like navigate that. Pastors from all over all over America, utilize that workbook, I shared it with quite a few folks after or in 2020, during COVID, that that like disbanded just because we It wasn't sustainable anymore. But the workbook is still available. And I still share that, that resource in some of the youth pastor and church communications groups that I'm a part of, on social media and stuff so.
 
</strong>Michael Hingson ** 44:08
So is that workbook something that's on your website that people can access?
 
<strong>Carynn Rudolph ** 44:14
Um, yes, it's still on the urban youth ministry. website. I believe I have got to double check. I've got to double check on that.
 
</strong>Michael Hingson ** 44:24
So clearly, je di and firearms training to a lot of people would probably seem like two diametrically opposed concepts. How do you explain that to most people? I think we've talked about that some, but just to sort of sum it up or maybe delve into it a little bit more.
 
<strong>Carynn Rudolph ** 44:44
Absolutely. So what a lot of folks don't like there's not a lot of education around like, the history that, like the history of gun control legislation, the history of the Second Amendment. And a lot of di work, at least the work that I've been involved in, has been learning about the history behind these laws, how they came to be. And then strategically created ways to eliminate the barriers that folks might experience while trying to gain access to certain resources. And so I have, I think that those two intersect, because because a lot of folks don't know the history behind, again, the history behind the Second Amendment and gun control legislation, and so being able to provide that history, but then also share information about how that affects folks today. And then creating strategic solutions to be able to resolve those issues is how those two kind of intersects those two things marry.
 
</strong>Michael Hingson ** 46:06
You know, something I'm just thinking about, is that if you look at the Second Amendment, it basically says that people need to have the right to bear arms to sustain a militia and protect themselves. But then you also got people who would say, but do we really need the kinds of today at least, guns that tend to be more and more appearing in our world in order to fulfill the the the provisions of in the commitment of the Second Amendment? Or is there? Is there some limit to all of that? How do you answer that?
 
<strong>Carynn Rudolph ** 46:50
The Great question, there is gentleman, his name is Tom Gibbons. And he did just a ton of like resource research and stuff like that, if I'm not mistaken, he worked for the FBI, please don't quote me on that. But Tom Givens did a ton of resource research and things like that as data is available, you can find books, things like that. That helps to identify like he studied gun guns, like, like use of force incidents, gun laws, and things like that. One of the things that he found was that on average, it takes 4.5 shots to successfully stop a threat. And so having access to a semi automatic firearm, or you know, sometimes that's more than 4.5 shots, sometimes a little bit less. Having access to a firearm that can, that has the capacity to carry more than four rounds is really important. But then also, having access to a firearm that is easier to manage than a, like a revolver. Like I have some mild dexterity issues from the military. With my my right hand, which would be my dominant hand when shooting, and it makes it really challenging for me to be able to handle a revolver. I don't like shooting revolvers, they're really hard for me to grip with my hand and things like that. Some folks like them, but revolvers are not super easy for me to shoot. And those if we were to get rid of like awesome automatic weapons altogether, we would get rid of everything but a revolver basically. And so it would be really challenging. I'd say for some folks who do have dexterity issues like like myself, to be able to use the tools that they need to to be able to successfully eliminate a threat. Yeah, I apologize. I don't know where I was going with that. Well,
 
</strong>Michael Hingson ** 49:05
but again, are there are there limits? Again, it's still the issue of how do you reconcile the whole issue of what the Second Amendment says it was for at least as I'm assuming that I'm reading it reasonably correctly, with the pleura for proliferation of more and more high capacity and other kinds of enhancements to guns without having any kind of limit at all on what we what we make available to people? It just seems like there. We know that a lot of people don't tend to be very responsible. So is there some limit? Is there some process or governor that we can provide on all of that?
 
<strong>Carynn Rudolph ** 49:52
That's a very subjective statement to say that not Yeah, that one is super responsible. But I would say that Um, high capacity magazines, folks should have access to whatever capacity magazine, they determined to be necessary just because there could be multiple threats or whatever the case is, maybe it takes more than five shots. That's what I was getting at is it sometimes it takes more than five shots to eliminate a threat, or to have a threat stop. And so I think that, you know, taking into consideration the question you asked about, like the history of it, and, you know, looking at like all the well regulated militia, etc. I think that, we also have to consider that historically speaking, black folks, we're not allowed to possess guns, because we were told that we weren't citizens, right. And so the language and that can be really elusive. But yeah, at any rate, I think that, you know, high capacity, folks should have access to whatever capacity to be necessary,
 
</strong>Michael Hingson ** 51:01
it can be elusive. And I do appreciate that. But again, what we're also seeing are a lot of times where people are being shot where there isn't a threat. And how do we deal with that? Um, do you know what I'm saying? Yeah, can
 
<strong>Carynn Rudolph ** 51:23
you give me an example?
 
</strong>Michael Hingson ** 51:24
Well, okay, I mean, the ones that we talked about the father and daughter who were shot, just because they went to get a basketball, or the young man, the 16 year old who went to a house, who, just looking for relatives, and it happened to be the wrong house, but without any questions. The the person in the house open fire, or any number of other examples where we're or any of the school shootings, where people have gone into schools, and they've opened fire, and there have been a significant number of those. But there wasn't a threat in any way, or the guy who, what, two weeks ago in Memphis went into a bank conference room, because apparently, he heard he was going to be fired. And so he killed a number of people and so on.
 
<strong>Carynn Rudolph ** 52:19
All those instances that you mentioned, was specifically thinking about the ones of the lot of school shootings, school shootings, and the gentleman in Memphis, who went into the into his job, shot the place up place like that those places are the those folks targeted those places, because they knew that those people would be unarmed. Now,
 
</strong>Michael Hingson ** 52:44
polling point exactly. How do we deal with a lot of that, though, that because it's an increasing number, and that's the issue is that the bottom line is there, there was no threat there. Right? And so how do you reconcile that kind of thing with the whole issue of a discussion of Second Amendment rights just for anyone to be able to have any gun and so on?
 
<strong>Carynn Rudolph ** 53:06
I think that we there, it's twofold because to address the, like, school shootings and the general like people going into, like, targeting their workplaces and things like that, is one thing. But then like the issue of like, people who were scared scared gun owners just like taking fire on people like the 86 year old guy who shot the kid, the 16 year old kid last week. Like though that's a separate to me that when you deal with that a different way, right, by providing education and then tearing down stigma, addressing racism, addressing unconscious biases that folks might have, and things like that providing education is how you would deal with that issue on that side with folks who are just walking around scared with firearms. On the side of where people are targeting people because they know that they are unarmed school shooting specifically. We'll start there. I think that I'm a I'm a proponent proponent of having SROs in schools. The schools that I went to that I grew up in, all of them had locked exterior doors, like the main egress doors, were all all secured. And we had SROs on site on campus
 
</strong>Michael Hingson ** 54:41
SRO, a security resource officer, yes, school officers security
 
<strong>Carynn Rudolph ** 54:45
resource officer. We had we had them on campus. So ensuring that we have like we're protecting folks in that regard, which is one Same, right? If a person, my I have a twin brother, like I mentioned earlier, he's a teacher. He's an Army veteran, he's a teacher, my mom was an educator for 26 years. And I have a little sister who's also a teacher. So we work with kids a lot in my family. But that said, my mom and my brothers specifically have expressed interest in being able to have that ability to protect and defend themselves, in case they're posed with a direct threat to their lives. So maybe arming teachers who would be interested in being able to protect carry on site, you know. And same thing in workplaces, I actually dealt with a disgruntled employee just earlier this year, and he was making threats to come back and harm me. And with that, like, you know, people were like, are you going to carry your gun? They, you know, and asking those kinds of questions. And so I would say, like, if a person, you know, making sure that people feel like they have the right to carry, if they can, you know, doing away with with gun gun free zones, could be an effective solution.
 
</strong>Michael Hingson ** 56:17
Yeah, I, I mentioned, my friends earlier, they were federal corrections or parole officers. And one of the things they said, was that at night, both of them sleep with their pieces under their pillows. They said, they have to do that, because they never know. Yeah, I believe they're very responsible people, however, but I do appreciate that they have to have that concern.
 
<strong>Carynn Rudolph ** 56:43
Yeah, working in the jail, we would get a lot of, like threats to, like, we're gonna shoot staff on their way out of the building or on the way on their way off campus. And in response to that, we have long, like increased law enforcement presence, in the parking lot to ensure that if someone was going to try and attack one of us, we were protected.
 
</strong>Michael Hingson ** 57:09
All I know is I have a guide dog who says if I don't get my bones on time, you're in serious trouble.
 
<strong>Carynn Rudolph ** 57:14
That's right.
 
</strong>Michael Hingson ** 57:18
Yeah, he's a wonderful lab. He's He's a cutie. Has your background and experience affected or helped you in formulating what you do with the the youth center that you're working at now in Colorado?
 
<strong>Carynn Rudolph ** 57:36
Um, you know, I think that my background and my experience, I love working with young people. And so I don't bring I don't, you know, I don't disclose, of course, to the youth that I work with that I'm a firearms instructor at all. But I use a lot of my behavioral health experience, my my experience from working in corrections, my experience in crisis de escalation, I utilize those that experience quite a bit, I was able to develop a restorative justice program for our youth at our shelter. Because we have like an accountability system. And I was able to revise that accountability system to make it a little bit more equitable, by introducing this restorative justice program so that we could prevent, strike you striking out just due to behavior issues, or whatever. And like, going back onto the streets and things like that. So yeah, I've used I've used a lot of my experience, to be able to better support the young people that
 
</strong>Michael Hingson ** 58:45
I work with. You feel you're making progress, I assume. Yeah.
 
<strong>Carynn Rudolph ** 58:49
It's a really, it's a really rewarding
 
</strong>Michael Hingson ** 58:52
career. Yeah, there's nothing like working with kids. Yeah. And even adults who are like kids, but you got to have the right adults for that. But there's nothing like working with kids. I love to teach and interact with kids. That is so much fun. But I but I know that there's a lot of challenges for kids today. And I know that when I was a kid, it was a whole lot different than it is now. And I wouldn't want to be a parent or a kid today with just so many uncertainties that we all face. Absolutely. Well, Carynn, I've got to tell you, this has been much more fun, and for me a great learning experience than I expected. And I hope and I really appreciate you coming on and hope that you enjoyed it as well. And we'd like to definitely keep up with you and what you're doing. If people want to reach out and learn about what you're doing or talk with you maybe learn about the firearms training program or other things about you. How do they do that?
 
<strong>Carynn Rudolph ** 59:52
You can find me on LinkedIn. It's just Carynn Rudolph on LinkedIn. You can connect with
 
</strong>Michael Hingson ** 59:58
 C a r y n n R u d o l p h.
 
1:00:01
Yes and Rudolph the spell just like the reindeer R U D O L P H Right. Um, if you are interested in learning more about the firearms training that I do, you can look up goliathtactical firearms training that way. And you can find me on all social media platforms. I'm on Facebook, Instagram, Tik Tok, building a Twitter page and all that sort of stuff just so that folks can stay connected. Cool.
 
<strong>Michael Hingson ** 1:00:35
Well, I really appreciate you being on here and and helping us have a better understanding of what it is. And I believe you absolutely have done that. So thank you. And for you listening out there really appreciate you listening. We'd love to hear your thoughts about this and just and all the things that we do. So please feel free to email me Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or if you'd like to listen to podcasts and more of them, or reach us that way, go to <a href="http://Michaelhingson.com" rel="nofollow">Michaelhingson.com</a>. And click on podcast. And then you can come find us and listen to more podcast episodes. And definitely give us some feedback. And wherever you're listening, please give us a five star rating. We really appreciate that. I know that Carynn  would really appreciate you doing that, and that you'll reach out to her as well. So, really, thank you very much for listening to us. And Carynn one more time. Thank you very much for being here and giving us a lot of insights today.
 
</strong>Carynn Rudolph ** 1:01:33
Thank you for having me. I really do appreciate it.
 
**Michael Hingson ** 1:01:39
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Gun Proponent and JEDI Advocate with Carynn Rudolph</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3bee0ec1-99a6-4769-8740-614f16281610.mp3?source=rss&amp;ext=asset.mp3" length="40247802" type="audio/mpeg" />
<itunes:episode>148</itunes:episode>
</item>
<item><title>Episode 147 – Unstoppable Advocate and Future Doctor with Jessey Manison</title>
<guid isPermaLink="false">https://pinecast.com/guid/496f1948-7ca8-4f8c-b899-371e274e8f91</guid>
<pubDate>Tue, 25 Jul 2023 11:00:21 -0000</pubDate>

<itunes:duration>01:01:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/58bf1a25-569c-4c3f-8f1a-7d406445d53e/UM147-Jessey_Manison-Coverart.jpg" />
<description><![CDATA[<p>This episode offers us the opportunity to meet a fascinating and thought-provoking person, Jessey Manison. Jessey has been an accomplished rider from the time she was five. Along the way she worked as an assistant therapeutic instructor and still, as she begins a new part of her career, has as much love of horses as ever.</p>
<p>We talk this week a lot about horses, people, and all in between. It is quite interesting to hear Jessey discuss horse behavior and how we can best interact with horses.</p>
<p>She owns her own horse, Mustard, and will be taking him with her when, later this year, she relocates from Fort Collins Colorado to Joplin Missouri where she will be entering medical school this fall.</p>
<p>Jessey comes by her interest in and advocacy for persons with disabilities naturally since, as a teenager, her older brother became paralyzed from the waist down.</p>
<p>This episode, like so many, is truly inspirational. I hope you enjoy listening to it. I think we all will learn from Jessey and I believe her stories and lessons will stick with us for quite sometime.</p>
<p><strong>About the Guest:</strong></p>
<p>Jessey grew up in a small grape farming town in Northwestern Pennsylvania where she discovered a love of horses at an early age. Her passion for working with individuals with disabilities started when she became a therapeutic riding assistant instructor, where she could share her love of horses with everyone.
Jessey attended Colorado State University where she studied equine science and biomedical sciences before pursuing a master’s degree in medical science at the University of Kentucky. Through her college years she became the Vice President of Best Buddies International, CSU chapter, where she was responsible for planning events and creating connections between students and individuals living with IDD in the community.
Both as an undergraduate and postgraduate, Jessey has worked as a study group leader, and development manager designing tutoring programs and helping tutors become the best educators they can be. Transitioning from tutoring, Jessey worked as an Allergy Technician until putting her advocacy passion to work as a youth advocate for The Arc of Larimer County.
Jessey's journey in advocacy started at a young age when her brother suffered a spinal cord injury. In her free time, Jessey enjoys, swimming, fishing, skiing, spending time with her horse, exploring new places, and dreaming about Disney World.</p>
<p><strong>Ways to connect with Jessey:</strong></p>
<p>The Arc of Larimer County
<a href="http://www.arclc.org/" rel="nofollow">www.arclc.org</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Greetings once again. I am Mike Hingson, your host for unstoppable mindset. Today, Jessey is our guest. And I want to tell you that she's a very interesting person, I'm going to really let her introduce herself. But she's a very interesting person in a lot of ways. She loves horses, she became a therapeutic riding instructor and all sorts of things. And it all eventually led to doing more to understand and work with the whole concept of diversity and especially inclusion. So Jessey, welcome to unstoppable mindset. How are you?
 
<strong>Jessey Manison ** 01:59
Thank you. Thank you for having me. I am doing great. I really appreciate the opportunity to come on in and chat with you. And I love that you mentioned that I'm a horse person, because that's the hallmark of my personality. But yeah, I'm really excited to be here. So thanks for having me.
 
</strong>Michael Hingson ** 02:15
Well, thank you for definitely being here. And let's start a little bit by you maybe telling us a little bit about you growing up and just sort of the beginnings of Jesse.
 
<strong>Jessey Manison ** 02:27
Yes, absolutely. So I was born in a tiny town called Northeast Pennsylvania. It's in the northwestern part of the state. So that makes a lot of sense. Yes.
 
</strong>Michael Hingson ** 02:39
And you mentioned it's a great farming town.
 
<strong>Jessey Manison ** 02:42
It is it is a great farming town. So I grew up on a great farm. If any of your listeners are you are familiar with Welch's. So our region is one of the number one producers for Welch's grape. So the Welch's plant in my hometown, and a lot of my family friends great farming is their life. I started working on the great farm at about five to build that real life work ethic. Thank you, Mom and Dad. But yeah, so I grew up with graves. That's always been a big part of of my upbringing, and then decided to move to Colorado for undergrad, a little bit of a change, and kind of have been Colorado, Kentucky back to Colorado. And I actually have another move coming up soon. So that's sort of the the beginnings of where Jesse came from.
 
</strong>Michael Hingson ** 03:29
So you're in Colorado today.
 
<strong>Jessey Manison ** 03:32
Yes, yes. I live in Fort Collins, Colorado as of right now. Ah, and moving. Yes. So I actually just got accepted to medical school. So I'm going to be moving to Joplin, Missouri this summer.
 
</strong>Michael Hingson ** 03:46
Wow. That's a big change.
 
<strong>Jessey Manison ** 03:49
It is a big change. I don't actually know anyone there. I have no family there. It'll be a very big adjustment. But I'm excited to kind of try a new place because I, I like to explore. Yeah.
 
</strong>Michael Hingson ** 04:00
Well, tell us tell our listeners and I'm curious about this whole idea now of going to medical school. So you grew up. You were in Colorado, what did you get your degree in?
 
<strong>Jessey Manison ** 04:11
So my undergrad was in equine science. So study of horses and biomedical sciences. So when I it's a long story, Michael, but when I when I started college, I knew that I always had loved horses. Like you said, I've been involved in horses for my whole life. And I loved animals. And I didn't really know what I wanted to do beyond that. So I started at CSU Colorado State University, they've got a really awesome equine program, and thought I was going to do a double major with wildlife biology and I was going to save the animals and all that. Turned out I was not as interested in that as I thought and kind of along the way I discovered physiology and neuroscience and I really love that so I started to think more along the lines of like Research and I think the brain is super cool. And I'll just kind of casually throw in, though. So my brother had a spinal cord injury when he was a teenager. So that kind of medicine had always been sort of, you know, close to home, but I hadn't really given much thought to pursuing anything related to that as a career. And so I got to my senior year of college and thought, I'm going to do research, I want to do neuroscience research. I want to solve all the world's mysteries and have the answers and so I went to University of Kentucky to do a PhD in neuroscience. And about four months in as I'm like sitting in the lab, crying sectioning rat spinal cords, I was like, this is not I can't do this. This is not what I want to do. This is not the play out. So had a nice little, you know, quarter life crisis and ended up doing a master's instead in medical science. And one thing led to another and I realized that I kind of wanted to be more on the healthcare side of things. And along the way, I, I now I'm just giving you my whole life story. I hope that's okay. It is. Along the way, I discovered that I really like working with people. And I'm really passionate about advocacy and working with individuals that have disabilities. And so I started working at the arc of Larimer County, which is an organization that promotes the civil rights of people that have IDD intellectual and developmental disabilities. And then realized I love the advocacy. I love teaching. I love working with people, but I think I want to be a doctor. So I'm going to now be starting that transition and hopefully be able to use some of the advocacy skills I learned along the way to help people in medicine.
 
</strong>Michael Hingson ** 06:39
What are you going to do if they ask you to go off and dissect a rat again, because I'm sure you're gonna have to do some biology. They're
 
<strong>Jessey Manison ** 06:45
gonna be like, Oh, my gosh, I thought I got away from this. I really did. One or two is okay. I just can't do it for a lifetime.
 
</strong>Michael Hingson ** 06:53
Yeah. So you want to go back to people? Well, even so you have a great level of horses? How did that really start? And how has that impacted you? And what do you intend to do with all of that?
 
<strong>Jessey Manison ** 07:06
Great question. Horses is like the start of my life, I would say, and it's also the end goal of my life. So I started writing at the age of five, I went to a friend's birthday party, and she had a barn and we got to do horse rides. And I came home and I was like, Mom, Dad, I want to ride horses. And they're like, why should you want to do what they say it's the best and worst thing they ever did was getting me involved kept me out of trouble. But man, it comes with a price tag for sure. So I started writing. And then the barn where I rode, also did therapeutic riding lessons. And so I got to start out as just a side Walker and helping at the barn cleaning, you know, doing doing barn chores, and really, really loved it, and ended up just kind of working my way up to be an insist unassisted therapeutic riding instructor there. And I started to realize the power the animals have on everyone, not only people that have disabilities, but all of us. And I really felt very passionate about that. And so I kind of set this long, long term goal, I want to open up a horse rescue. And eventually I want to do work with people that have different neurological disorders and do therapeutic writing long term. And so I think it'd be awesome to kind of use some of the horses from the horse rescue, retrain, and maybe have a program for at risk youth and people that have gone through trauma, because they can be a really amazing healing entity. So long term, I hope to open up a nonprofit that that will be able to do that and serve people through horses, because that's, that's my love.
 
</strong>Michael Hingson ** 08:42
How will that impact going off and being a doctor?
 
<strong>Jessey Manison ** 08:46
Great question. As you can tell, I like to do a lot of different things. So one or eight one of the big reasons I want to do medicine and do neurology is because of I just like super crazy stoked about the brain and the spinal cord. I think it's amazing. And therapeutic riding is really amazing for a lot of people that have traumatic brain injury, spinal cord injury, and then runs the gamut for people have IDD. So no, I really liked the idea of practicing medicine, but then kind of on the side running the nonprofit so I can work from more of the medicine physician angle, but then also get people connected to equine therapy, and help them to understand you know, biologically how that works and the benefits associated with that. So hopefully, I'll be able to, at some point be able to do to do both at the same time. We'll see how that that plan pans out.
 
</strong>Michael Hingson ** 09:37
Well, horses are pretty bright creatures as I understand it.
 
<strong>Jessey Manison ** 09:40
Yes, absolutely. People they get a bad rap. People think they're dumb and they're not there. They're very smart and they're very patient. And I mean, I just amazing. I am totally enamored with with horses.
 
</strong>Michael Hingson ** 09:52
So how do they react or do they sense when you're they're dealing with someone who wants to ride them, and you're helping a person ride them who has a neurodivergent or an IDD kind of a situation? Do they sense that? Do
 
<strong>Jessey Manison ** 10:11
you think? Absolutely. And I, and I will, I will die on that hill, I think that they certainly have a sense about that. And I, just from personal experience, I mean, I've seen horses where you get on a new ride, and they're a little bit more rambunctious and you know, a little high strung and aren't always listening. And then you put someone on that has those neurodivergent, or has an add, and all of a sudden, it's like a totally different horse, like, they can definitely sense that they're careful their understanding. And one of the really cool things is they kind of mirror and mimic people's emotions and body language, which is what makes them also a really amazing tool for healing and for trauma. And just for like a, from a psycho, psychological perspective, because they're just going to react to whatever you're kind of putting out into the environment, right. And so it's a really awesome way to kind of see what you're putting out there and how you're feeling and watching the model. And then watching connecting with the horse and giving you something to connect to, is incredible. So I am a huge believer that they sense people, they understand the motions, and even just me in general, I have a horse and I love him to death. He's almost 29. And I've had him since I was 10. And 100%. Like if I go to the barn, and I'm having a bad day, and I'm feeling super emotional. He is right there. Like he's comforting me, he's guarding me, if I sit in his stall, he's standing over me. And then normal day is not the most lovey dovey course, you know, he's like, I don't really touch me. I don't want anything to do with them. So I definitely think that they they can sense kind of the presence and who they're dealing with.
 
</strong>Michael Hingson ** 11:48
I know that there has been a lot of discussion, and I've seen some reports about people who went through some sort of traumatic situation. And horses were used to try to help bring them out of whatever they were in and to teach them once again, that they can have power and that they can do better than they think. And one of the things I heard which really fascinated me was about someone who was taught that they could really control a horse mostly with their eyes, or just looking at the horse. Tell me about that kind of thing.
 
<strong>Jessey Manison ** 12:24
Yeah, so I mean, if you think about horses, horses or flight animals, right, so they're used to running, they're used to assessing their surroundings for danger, and then running away from danger. And so one of the really cool things is you can use them to kind of get a better understanding of, of emotion, because what happens is, let's say you're you're in a field with a horse, or you're approaching a horse. If you're approaching them in a kind of aggressive, brisk, hostile manner, they're going to pick up on that and they're going to start to move away from you, or they're going to run away, or they're going to jerk their head up, or that's uncomfortable for them, they can sense that there's something there that's not comfortable. And then the same token when they do feel comfortable, and you start to, like connect with them and manipulate the horse based on where you're standing. And like you said, eye contact body position, you start to connect, and you actually can draw horses in that way as well, which is super amazing. So you can look up all kinds of videos on YouTubes, like natural horsemanship and stuff. But basically you start to work with the horse, you manipulate where you are in their space. And that kind of manipulates where they move. And eventually they start to trust you, they start to connect with you and respect you. And you can create that bond where they actually walk to you instead of walking away from you. And same thing goes for, you know, for human emotion, if you're in a really rough spot, and you're coming at them with a lot of energy, they're gonna pick up on that and something's going to be different. And that gives you an opportunity to reflect on where you're at and say like, Okay, what did I do that made this uncomfortable for both of us, and let's try a different technique. So it's really interesting how perceptive they are of their environments and the ways that you can kind of manipulate and and connect with them on that level.
 
</strong>Michael Hingson ** 14:09
Do you think that they're sort of unique in the animal world? In terms of having that sense? Do you think other animals do or is there something that is really unusual about horses and doing that?
 
<strong>Jessey Manison ** 14:24
That's a this is like getting into a philosophical question. I like this. I think that certain animals, I do think that certain animals so I feel like a lot of the ones that we use for therapy are like that. So dogs, I really believe that dogs also have kind of that sixth sense where they can read the surrounding and read threats and read emotion. That's why we use them as therapy, therapy animals because they are so amazing. I don't think that all of your flight animals have them. You know, there's a lot of animals out there that are our prey animals that I don't particularly think that sense but they sense that so I do feel like the horse is unique in that aspect. But I don't think that they're the only ones. I think I think there are other animals out there that probably could do and maybe some that we haven't explored yet. I don't know. But I do think they're, they're more unique than most animals, I would say, Yeah, well,
 
</strong>Michael Hingson ** 15:16
one of the things that makes them interesting, of course, is their size. And so I don't know, whether they recognize how scary they are, to some people because of their size, or how much more empathetic they they tend to be even in spite of their size. But like dogs, you mentioned dogs, I think that dogs exhibit some of those same sorts of things. They do, understand, and consents fear. And they can understand and sense how people behave. I know, having now had a guide dogs, the dogs do sense a lot. And I think that that's important. But of course, horses a little bit different situation, partly because of their size, which means you can deal with them in a different way. But I think the sensations in the senses are still there.
 
<strong>Jessey Manison ** 16:10
Absolutely. And I love what you said about them not knowing their size, because it's just so funny. I mean, you see this, this animal, it's 1200 pounds, and you've got a mound of dirt somewhere, and they think it's the end of the world. And they're like, oh my gosh, it's so scary. This is terrifying. It's like, really, you weigh 1200 pounds, you have to get over it.
 
</strong>Michael Hingson ** 16:29
Do they know,
 
<strong>Jessey Manison ** 16:32
the next day, they're gonna be just a surprise that it's there?
 
</strong>Michael Hingson ** 16:34
Well, even so it, it certainly gives you a great, I was gonna say respect, but that's really not the right word. It gives you a great new sense and an opening to an understanding about a creature that is very different than you. And and it shows us why we really need to do a better job of understanding those who are different than us.
 
<strong>Jessey Manison ** 17:03
Absolutely, absolutely. I just I think it's amazing that you can speak to two completely different languages. And yet that there can be a mutual understanding and respect. And you work with this animal and you are connected with them. And there are this amazing tool that you get to use and yet completely different from yourself, like you said, and I do think that reflects a lot of like the diversity of today and someone that different from you, or has different experiences or thinks a different way. And you can still connect with them, which is amazing. And that's, that's honestly one of the reasons why I love equine therapy, and just working with horses in general, is seeing the growth too. And like the limits that we tend to put on people. And I think that when you introduce them to horses, and you see that you're blown away by what they can accomplish, and how they change and their personality, their confidence goes through the roof, which is amazing.
 
</strong>Michael Hingson ** 17:54
Yeah. Your brother is older or younger than you.
 
<strong>Jessey Manison ** 17:59
He's older. He's three years older than I am.
 
</strong>Michael Hingson ** 18:01
He's three years older. So you said he had an injury when he was in his teens. So you certainly remember that happening. And that had to have a big effect on you.
 
<strong>Jessey Manison ** 18:12
Absolutely, yes, that's kind of where sort of all of this passion for for neuroscience and medicine and everything started. So he has a autoimmune disease called transverse myelitis. And basically, his own immune system started to attack his spinal cord. And it left him paralyzed from the waist down. And I definitely remember I was in middle school, I was early middle school when it happened. And it happened just in the blink of an eye. I remember we were watching. We were watching a movie, and we got up to get ready for bed and he went to grab some water and he said, My legs feel kind of funny. And like 30 seconds later, he just collapsed. And that was it. So super, He's amazing. He's such as dad, he's super inspiring. He actually walks with a cane now. So he's made amazing progress with recovery. But it did really shape kind of everything about my life. I think that when that happens, you know, even just getting back from the hospital, you look at our house, and it's like, how are we gonna get him inside? You know, our house was not handicap accessible at all was very old house over 100 years old, did not have any of the necessary, you know, accommodations or modifications that they would hope for. So just in that moment, being like, oh, yeah, we're gonna have to kind of rearrange everything was was big for us. But I'm really, really blessed in the fact that my family is amazingly supportive. And I think that's one of the biggest things that I took away from this is just how, how much you can mean to others and what that support looks like and also had to be very adaptable, which is something that I'm not always the best at, but I have learned that through this through this process, for sure.
 
</strong>Michael Hingson ** 19:51
Does he or did he ever do any writing?
 
<strong>Jessey Manison ** 19:54
He did a little bit so he used to ride he started actually, he rode for a little bit when I started Ride at the age of five. And it wasn't really his thing you know. So he took a few lessons and learned. And then once he was in the wheelchair, he would ride every once in a while. Because it is actually really awesome on your legs and everything, but it just never really was a passion for him. He was a swimmer, he loves to swim.
 
</strong>Michael Hingson ** 20:18
That's okay. I personally have written in the past, but it's been a long time. So oh, maybe one of these days, I'll get to Colorado. And that's it. It's been a long time. But I I really enjoyed writing. I think my longest ride was about three hours. That was a December camp. And a whole bunch of us rode in Southern California and we had about a three hour ride. It was a lot of fun. I developed a blister on my hand and but I know better now. But it was a lot of fun. And I really appreciate horses. One of my favorite horror stories is my fifth guide, dog Roselle, who was the dog who was with me in the World Trade Center and I were, we're now up near Central Park, we were across from the entrance to Central Park. And somebody else was with me. And Roselle saw this big, huge dog across the street. least that's what she thought. And, and I got to go visit I got to come visit. So we started going over. And the closer we got, the slower she walked because the bigger this dog got, like, oh, I don't know. It's not Oh, no, this doesn't really look like a dog after all. Of course, it was one of the horses that pulls the carriages. And we go up to the guy. And and I explain what happened. And he said, Well, this is Charlie, and he's not necessarily the friendliest to animals. But actually, he and Roselle touched noses and actually had a good conversation and I got to talk to Charlie and was a lot of fun. And they got along very well.
 
<strong>Jessey Manison ** 22:00
That's awesome. I love that story.
 
</strong>Michael Hingson ** 22:03
But it was really funny to see this picture, Roselle and seeing Roselle slow. Steak, this might have been a mistake. Yeah, this might not really be what I should do. Oh, great.
 
<strong>Jessey Manison ** 22:18
Am I allowed to ask you a question? Oh, sure. What goes into getting a guide dog? Like, do you have to train with it? Or does it come fully trained?
 
</strong>Michael Hingson ** 22:28
Well, fully trained is sort of, of course a hard concept. And I would think it's true with dogs, horses or whatever, no matter how much you train, there's always more to do. So the dogs come trained in terms of knowing how to guide but yeah, you do have to work with them some. And the schools depending on how well you do or how much experience you have with guide dogs will either put you in a two week class for retrain people or a four week class for especially new folks. And the idea is to see first how well you bond with dog. And also to give the dog a chance to see how well they want to bond with you. And mostly that that goes pretty well. The trainer's do a lot of work ahead of time, a lot of homework to try to match dogs with the personality of the people who are coming in and they they meet with the people before they come or they they have people who will go out and meet with you and they learn about you. They see how you walk and so on. But even once you get to the school, they spend some time really studying you and so on. So they try to make the best match possible. Sometimes it doesn't work for one reason or another my my best story and I think I've told it here once is someone came to get a guide dog. And it looked like they were really doing well together. But the guy said I just don't think we're totally matching. I just think there's a personality conflict and the trainer said we don't see anything at all. But the trainers have worked with him for a while or her I don't remember whether they're male or female. And after about two weeks he's the guy said I just don't think that this is quite the fit. And they said Finally well if you feel uncomfortable, let's do something else with it. He ended up getting a different dog and it worked out really well and it wasn't anyone's fault. But that's one of the rare times I think that someone the potential user it just felt this absolute total disconnect somehow and no one could ever explain it but it was there when and I think that that's an interesting story. To remember that you always do have to make sure you match and and if you don't and if you feel uncomfortable then you need to deal with it because it'll come up somewhere along the line. And you don't want that to happen. But that but you do train but but you also when you're getting a guide dog, you learn to be a dog trainer or you should because You're going to constantly hone the dog's capabilities. And there are things that you need to do to make sure the dog is guiding properly. So it's a process. And so training, and that's why I said fully trained is sort of a nebulous thing, because you're always learning something new. And you're always going to be teaching the dog something new. And that's a good thing.
 
<strong>Jessey Manison ** 25:21
I love that. That's so interesting. I thank you for answering my question. I've always wondered about how that works. But that makes sense. And you're totally correct. Just like with horses, you know, you're always working on something you're always fine tuning. And I like that the dogs kind of model, like they model relationships, you know, like, you're gonna have two really nice people. But that doesn't mean that you're going to connect for friendship or anything else. And that's, that's very interesting. I never thought about that. Yeah, well, it
 
</strong>Michael Hingson ** 25:45
is it is there. And it is important to understand, I know that when I worked in the World Trade Center, I knew what I never wanted my dog to do was to get in the habit of going one way to go somewhere. And that's easy to happen, especially in even a complex of buildings, there aren't that many ways to go from point A to point B. But it was my job to know where to go and how to get there, it was the dog's job to make sure that we walk safely and get us there safely. It's not the dog's job to know where to go. Which is another way of saying a guide dog does not lead to guide dog guides, the guiding is all about keeping us safe. So I had to work hard to figure out different ways, or even just walking a long, roundabout way to get somewhere for both my fourth guy, dog Linnea and my fifth guy, dog Roselle to have them work effectively in the World Trade Center. So they wouldn't get into the habit of going just one way because that's that's a real serious problem that you don't want to do. And so that's what we did. And it worked out well, because the dogs did stay sharper because of that. And I'm sure that you deal with horses in sort of the same way.
 
<strong>Jessey Manison ** 27:05
Absolutely, no, it really is very similar listening to you. I'm like, Oh my gosh, this makes so much sense based on what I know about horses, because it is the same, you know, if you're not giving instructions, and you're not being in charge, they're going to do what they want to do. And like one of the biggest things, especially with safety, because you're working with a huge animal is they need to respect that you're in charge, and they are going to respect what you want them to do. And so we talked about this a lot when we're writing, you know, if you're just riding around the horses going wherever he wants to, all of a sudden he thinks he's in charge. And his job is just to respond to your cues. And listen to what you want to do. So yeah, very similar.
 
</strong>Michael Hingson ** 27:40
Do they naturally want you to be in charge. I know with dogs, dogs, really like a pack leader and like guide dogs really want to know what the rules are. And when they know what the rules are, then they are happier and they're sharper, and they do what they're supposed to do. And a lot of people constantly say to me, Oh, my dog could never behave like your dog. And and I always cringe when I hear that, because yes, they can. But you have to set the rules, and you have to be the one that's in charge, and they look to you to be in charge. Except that if you decide you're not going to be or you don't catch on to that, then they're gonna do what they want to do. Is that sort of the same with horses? Or are they a little bit more independent thinkers typically, then so you have to work harder at it?
 
<strong>Jessey Manison ** 28:26
I would say so in a in a general sense. Yes. No, of course that you have certain horses and certain personalities that maybe are, are a little bit more of the dominant personality and a little bit less dominant. But in general, yes. Now, I mean, horses, like you said, they're herd animals, right? They want to have a pecking order, they want to be protected. They want to know that there's like some comfort there. And a perfect example of this is I took I took a cult training class when in my undergrad. So we see Colorado State University has an amazing quilt training breaking program, where a lot of the different branches from all over, they give their coats that have been unstarted to the program, and the students train them for a year. And I will forever remember after weeks and weeks of working with these, these young guys and girls, there was an instance where there was one one of the Colts in a pen by himself. And then the rest of the class we had ours that we were working with. And we were working on a flag. So one of this kind of skills here is when something moves back and forth, like teaching them different abilities to to chase the flag as if it were a cow cut the flag, kind of technical stuff, but it started moving and we were introducing them to movement and getting used to that. And the horse that was in the pen was freaking out like going crazy running around really, really stressed. And all the other horses that we had in our hands were totally calm. And the trainer looked at me like so what's the difference here? Like look around? What are you noticing? And it's exactly what you were saying? I mean, the horses that were We were standing beside them, they felt completely confident right in the situation and us and our ability and the horses by itself without anyone was alone. Exactly and freaking out. So absolutely, I completely second what you're saying about about dogs?
 
</strong>Michael Hingson ** 30:16
Well, you have clearly worked a lot with with persons with disabilities, what's kind of maybe one overwhelming or strong experience that you had that really has affected you?
 
<strong>Jessey Manison ** 30:29
Yeah, oh, my gosh, that's such a good question. Um, as I said, I'll relate it back to horses, because that's who I am, I promise I do have a life outside, of course,
 
</strong>Michael Hingson ** 30:39
you're gonna be a doctor.
 
<strong>Jessey Manison ** 30:42
But when I was working as an assistant, assistant instructor, I had a young lady that came in for lessons. And one of the cool things about the barn that I worked out was they had a mixed model where like, a lot of times for therapeutic writing, you'll see where the classes are just for individuals that have disabilities. And the woman that didn't our barn, she had both neurotypical and neurodivergent students working in writing and learning together, which is really awesome. And we had this one young lady come in, and she was probably maybe early 20s. And she had Down syndrome. And her mom was very, very nervous. And she said, you know, she has a really hard time, following directions, she has a really hard time being independent, she doesn't have a lot of competence. She's very uncoordinated. You know, she was really concerned about how she was going to do on a horse. And of course, we always start out with side walkers and, and everything. And it was just amazing. Because by the third lesson, she's writing completely independently. She's steering, I give her direction, she follows it perfectly. She's a whole different woman. And it was just awesome to see that. And it really just made me think about like, I think I mentioned this earlier, just the limits that we put both on ourselves as, and other people kind of automatically assuming Oh, well, they'll probably struggle with this, or oh, I don't know, you know, if I can do that. And she was amazing. And she was walk, trot canter riding by herself doing patterns, and her mom was like, this is, this is unreal. I've never seen anything like this with her. So that's probably one of the most impactful and that's kind of the reason why I love working with this community is just to see them grow and to see what everyone is capable of. And when you don't sell people short, just in general in life, it's amazing what they can accomplish, which is awesome.
 
</strong>Michael Hingson ** 32:38
Why do you think that you were so successful with her?
 
<strong>Jessey Manison ** 32:43
Why do I say, oh, my gosh,
 
</strong>Michael Hingson ** 32:45
maybe that's the wrong term. But why do you think at all worked out? So well? Was it she just hadn't had no real experience? Or opportunity? Was there so much fear at home? And suddenly that went away? Or is it something different than that?
 
<strong>Jessey Manison ** 32:59
I would say it's, I would say, it's partially that I think that, you know, we tend to shelter and we want to protect and, and everything. So I definitely think that maybe the independence factor. This was the first place where like, Mom and Dad weren't there for the lesson, it was just us and I didn't have any preconceived notions about what she was going to be able to do. I was just going to teach like, I would teach anyone and see where we go. And I think that really gives her gave her the opportunity to flourish, as well as just having that bond with an animal itself. I mean, she came in, she wants to brush it, she's telling him about her day, you know, just having that connection with something to push you into support you and make you feel confident, like you're not doing it alone, because you're doing it with a partner, even though your partner is a horse, a horse, I think that that plays into it too.
 
</strong>Michael Hingson ** 33:46
Well, you know, animals, really, I think, unless there's something traumatic that happens, at least a lot of animals really do want to establish a relationship. And clearly it sounds like she sensed that. And she was looking for a way to establish a relationship with something and so they really hit it off.
 
<strong>Jessey Manison ** 34:06
Yeah, absolutely. And you could tell just when she she would walk in, she runs over to the horse that she always likes to ride and he's nuzzle in her face. And you know, kind of given her a little kisses. And you can tell that the connection is mutual Mutual. You know, the love is both ways.
 
</strong>Michael Hingson ** 34:21
Yeah. Which is, which is great. And I was going to ask you that, was there one horse that she had is kind of a favorite?
 
<strong>Jessey Manison ** 34:27
Yes, yeah, there was one horse that she connected with. And we try and it's, you know, it's good to get out of your comfort zone. And every horse has its own quirks and its own personality and work with different ones. But there was definitely one that she she really connected with and, and love to work with. And so they had they had a stronger bond, I would say than a lot of the others, which was really awesome to see. And I also think that I think another reason she flourished is that she got to pick something that she wanted to do and they feel like this is something with people that have IDD We're kind of their systems already set up, right? And it's like, okay, well, these are your options. We have adaptive this or adaptive that and here's the day program and, and so these are your choices, this is what you're going to do. And in this instance, she got to pick something that she wanted to do. And she was interested in. And so I think that is another great point that she just really flourished because she was interested in it.
 
</strong>Michael Hingson ** 35:22
Was this in Colorado? This was in Pennsylvania in Pennsylvania, so you don't see her anymore?
 
<strong>Jessey Manison ** 35:27
I do not. Which is really that's the hardest part about moving it that that was a big a big letdown for me, but
 
</strong>Michael Hingson ** 35:35
so are you moving horse to Missouri when you go?
 
<strong>Jessey Manison ** 35:38
Yes, I am. He goes everywhere with me. He's my partner in crime. Oh, good.
 
</strong>Michael Hingson ** 35:42
So he'll he'll go to class.
 
<strong>Jessey Manison ** 35:45
After checking it just gonna hit him up right outside? I'm sure they'll be fine with that. Sure. Why not a
 
</strong>Michael Hingson ** 35:53
little bit of growth in the way you do things never hurt anyone? Absolutely. Well, you mentioned being involved with the ark. Tell us about the Ark a little bit.
 
<strong>Jessey Manison ** 36:03
Yeah, so the Ark is a nonprofit whose main goal is to fight for and promote the civil rights of individuals that have intellectual and developmental disabilities. So within that, it's a lot of advocacy work. And then every arc chapter is a little bit different. So here in Fort Collins, we have the arc of Larimer County. That's what the organization that I work for. And our big one is advocacy and education. That's our kind of our focus. And so we work with families that have kids that are in special education, if they have questions, or if there's an issue with the special education team, we work on the adult side of things to help with criminal justice, guardianship, housing, and really just help both be an advocate on the individual level for people and their needs. And then also systemically each of the states typically have a national chapter that works to help legislators understand pertinent laws and things like that pertaining to people that have IDD. So you'll also find some arcs, they do their service organization. So sometimes they'll have different day programs, every one is a little bit different. But the advocacy and education is really our focus. And so I am a huge advocate. So I work mostly in schools and with the younger kiddos in special education, and then kind of out getting them connected to outside resources and what they need to think about planning for
 
</strong>Michael Hingson ** 37:24
the future. Why is it called Arc?
 
<strong>Jessey Manison ** 37:27
That's a great question. And I have no idea. That's a really good question. I should go I'm gonna have to Google for that. I'm not sure I'll ask the rest of my team, if anyone knows why.
 
</strong>Michael Hingson ** 37:38
Yeah, it would be interesting to learn learn that history and see where that goes. Yeah, so you're a youth advocate. Tell me a little bit more about how that works out and and what you do? And also, how are you going to transition that to going to Missouri? Yeah. So have you started looking into that?
 
<strong>Jessey Manison ** 37:59
I have a little bit. And that's kind of why I like developing these skills. Because I do think it's actually really important to be an advocate for your patients. So I guess I'll start with the second part of the questions and similar to their, I, that's something that I feel like I've experienced with my brother is, there's a lot of really amazing smart doctors, but there's not a lot of them that are great advocates for their patients, or take the time to help them understand and teach and like really connect. And so that's been really important to me is developing those skills so that I can be the best doctor and the best advocate for patients that they they need to be. So Although who knows where my journey will go, I've learned life is a little bit crazy. You never really know what's going to happen. But I'm hoping that I'll work in that capacity as both like an educator in the medical community and then also just helping some of those skills working with people that have IDD. And this is something that med schools don't really address is working with that population. Because communication can be can look very different. And a lot of times the idea that, you know, that person is still a person, although seems very obvious. When you're in medicine, it's talking to a caregiver, it's not really putting the focus on your actual patient if they have a disability, and that's something that can be very frustrating. And I just remember a time where a doctor who I absolutely adore and respect and she's amazing. Learn something that she never learned in med school. So you go through this whole med school and they never talked about how to interact with people that have disabilities and how to treat and she had a young lady come in that was that had an interpreter that was deaf, so she had you know, sign language interpreter. And when she was interacting, she would look at the interpreter and say can you ask her? This? Can you ask her this? Instead of understanding that that interpreter is just you know, a means to get information you can still use that first person and every thing. And so just skills like that you again, like if you have a kiddo in the emergency room that has autism, that's going to be a very loud overstimulating environment, like how do we provide the best care to those patients, and I hope some of the things that I've learned in this job will transfer. And then as far as my, you know, day to day, so one of the big things I do is education, education and support for parents of kids that have IDD, so a lot of them will come to us, and they've only recently got a diagnosis or they're noticing deficits, and they have no idea where to start. So we'll go through the whole IEP process, how to get special education, what that looks like, and then how to get connected with resources like Community Center boards, which are kind of the hub for, for providing funding for waivers and things, services and supports for those kids. We do different workshops, we also have a podcast. So our podcast is kind of an educational podcast. It's called Disability discussions with ark of Larimer County, and we talk about all kinds of things like SSI and different alternative therapies and resources in the community. So that's a big portion as well. And then this the other on the other side of things is really that direct advocacy where a lot of parents will come to us because something in the IEP isn't being followed, or they don't feel like their kiddo was getting the services that they need in school. And I'll kind of come in as part of that team to advocate for that kiddos needs and say, you know, these are changes that we need to make, or we need to look at this and kind of problem solve with them.
 
</strong>Michael Hingson ** 41:30
Yeah, it's you, you have brought up a whole lot of things that are interesting to talk about. So let me go back to the to the doctor thing a little bit, I fully understand what you're saying about the doctors are used to talking to caregivers, they won't, they won't talk to patients, and they don't understand a lot about especially disabilities. I had a doctor once I went in, to adopt gemologists. And I went in with an ice situation, just a lot of pain. And when it turned out it was glaucoma. But when I was talking to the doctor, all he would say to me is your eyes are mad at you. Now this is a this is a man he's talking to who has a master's degree in physics. And he's saying your eyes are mad at you. And, you know, I reacted to that and said, Look, fella, right, I'm not what I'm doing, I know what I'm doing. And if you're gonna continue to operate that way, then we might as well just stop right now. And the bottom line is he really didn't know how to deal with that. And he really, he didn't walk out, right immediately. But he did soon after that. But the problem is that all too often, it comes down to they're not being taught. They're, they're not being educated. I mean, my parents were told this is now 73 years ago, but my parents were told that I should be put in a home because no blind child could ever grow up to amount to anything in society. And I hear too many stories about that, even today, we haven't really progressed. And there are so many ways that we haven't progressed. And yes, we have progressed in some ways, but attitudinally, where we're still lagging far behind where we ought to be. And so I really applaud what you're doing. And I hope that you'll be able to be a good advocate and helping to teach others because of your own experiences and your own convictions.
 
<strong>Jessey Manison ** 43:36
Thank you. I hope so too. And I really do think that the you know, what you said is people just don't know. And I think at the beginning, I think there's a little bit of fear associated, right? Like you're trained and you have so much education, but if you've never worked with anyone that has IDD, and then you're coming in to provide care, it can be uncomfortable, right? Like you, you don't want to say the wrong thing. You don't want to do the wrong thing. You you are uncomfortable sitting in that situation. And I have to stop, like we have to get out of that mindset and relate that they're the patient first. But I do think you know, as you said, it is education and like how do I do this? Okay, well, let's talk about it. Like let's have a conversation in the medical community about what this looks like and giving physicians those skills so that they we can change that stigma and change the idea that that they can't be independent and self advocate and care for themselves. And so I like what you said about the education piece, and I really hope fingers crossed, I can make some sort of small, small impact in that way.
 
</strong>Michael Hingson ** 44:34
I hope we'll hear that you have and that you do. I know it's not just IDD, it is really any of us who are different in any way. The problem is some things are we referred to and read and respected as being different and others aren't. You don't hear people pitying individuals who are left handed even though most people are right handed. You there are some some things you don't tend to see But when you find a person who has a neuro divergent situation, or who has some sort of other intellectual challenge, or who has physical disability as such, we tend to be treated differently. Because people think we're different. Rather than recognizing that maybe the difference is a lot more on our own mind than really exists. Like, I hear the term and in fact, I saw this morning, in a letter an email that I received, somebody was asking about being differently abled, which is a horribly disgusting term. Because we're not differently abled, we may use different technologies, we may do things in a different way to accomplish the task. But very frankly, who does it right? And the whole idea of differently abled is horrible, you're still distinguishing, you're still creating a difference where it doesn't need to be rather than creating an understanding and going, alright, so you don't see it. You're going to use other technologies, but that doesn't make you different. Any more than anybody else?
 
<strong>Jessey Manison ** 46:10
Absolutely, no, I love that you bring that up. Because that is your this conversation is actually reminding me a conversation that I have with my brother. And I know that everyone's thoughts and opinions and feelings on terms and you know, how you refer to this type of community and strengths and weaknesses and disabilities is is very different and individual, but it just reminds me of a conversation that I had with him about differently abled, and that same thing, and he was kind of saying the same thing. He's like, I just don't understand why, you know, it's making it a bigger deal than what it is like, I don't need a special term, I just I have a handicap or I have a disability, I'm still a person, we don't have to focus on putting me of the person first. I already am a person that's not necessary, you know, like, and just kind of owning that, yeah, I have a disability. So what and I don't need any special term to refer to that. So I just think that's interesting, because he had a similar perspective on the differently abled.
 
</strong>Michael Hingson ** 47:05
So here's a question, what's your disability?
 
<strong>Jessey Manison ** 47:08
Oh, what's my disability, organization, focus, a lot of different things.
 
</strong>Michael Hingson ** 47:17
But are those disabilities in the minds of most people as opposed to, which also may not be viewed as being a disability, but it is, one of your biggest disabilities is your light dependent. And I've said this many times on the podcast before, what happens when the power goes out, and you're in a room somewhere, the first thing you do is run to try to find or reach out and try to find your phone to turn on a flashlight, or you pan in on a flashlight, or you panic. And I actually saw that a couple of weeks ago in a building where the power went out. The bottom line is that light dependency got covered up when Thomas Edison and other people created the light bulb. But it doesn't change the fact that the disability is still there. It's just that mostly, you don't have to deal with it. Because technology has come along so far. That light is all around us. There's a really interesting Isaac Asimov story that I read. And I'm cannot remember the name of it. And it's one of my favorite ones. But it's a story about this planet. And I think there's a it's, it's orbiting a binary star. And so only once every 2000 years, does it get completely dark. And when it gets completely dark, everyone goes crazy. And they and the story is around a time when it's about to happen. And there are some scientists who think they understand this a little bit more, and they're in a room. And the stars both winked out, because now the planets and the stars and everything are aligned such that there's no light coming to the planet. And suddenly, they see all the other stars in the universe, and everyone's going crazy. And usually, every 2000 years, everything and civilization is destroyed, and they start all over. And this ends with them seeing the stars, but you don't know what's going to happen when the light comes back on that is the star the two planets or the two stars come out in the morning. But it's just interesting. The reality is that light dependence is there. And it is still as much a disability, just that mostly you got to cover it up because we've done so much to make sure you have light.
 
<strong>Jessey Manison ** 49:40
Right? Absolutely. You've just kind of we've just adapted to this world and what that's like the new normal even though it doesn't have to be the normal. That's interesting. I like that story.
 
</strong>Michael Hingson ** 49:51
Yeah, I wish I could remember it. I can't remember the title. I first heard it on an old radio show called x minus one I collect old radios. goes, but I've read the story since it's a fascinating concept. However, I'm gonna have to find it. And I'll have to let you know what it is. Please do. Yeah, I would love that. And but it is a it's a it's a fascinating concept. But the reality is light dependence is just as much a disability as light independence. And you know, the problem for us is that I'm referred to as blind or visually impaired, and that's as bad of a term visually impaired as differently abled. Because visually, I'm not different simply because I happen to be blind, at least mostly, I'm not. But the other part about it is impaired. Why do I need to be equated with someone who can see, it's like people who are deaf, I hate the term hearing impaired, and they prefer hard of hearing. And same thing with blindness, blind or low vision makes a lot more sense. And it gets rid of a lot of the stigma if we would learn but just to do that.
 
<strong>Jessey Manison ** 51:01
Yes. All Absolutely. It's, it's all just about perspective, and like understanding. Yeah, and I think a lot of a lot of those terms come from the attempt to, to try and be more inclusive, or at least what we think inclusive is without actually talking to people that are blind, or,
 
</strong>Michael Hingson ** 51:24
or have any, or who have any major difference like that. Exactly, exactly. What do you want people to know about arc? For you and arc International, or arc national?
 
<strong>Jessey Manison ** 51:36
Oh, my gosh, um, well, this is a this is an ongoing joke that we have here at the arc of Larimer County. So the arcs in Colorado, there is something called the arc thrift stores. So the first thing that I should tell people is we're not the thrift store. Okay, we are totally different. So the thrift store funds here in Colorado, a lot of our organization, but it's funny, because people will bring things to like, drop off at the Art thrift stores to our office, and we're like, Nope, we're not them. So from a Colorado perspective, we're not the thrift stores. But I would say just in general, there's so many ways to get involved. And if you're interested in any of this, or if you're someone that has a disability, or a parent of someone that has a disability or caregiver, reach out, because we really are all over. And we provide, you know, amazing education, workshops, advocacy. So if this is something that you're passionate about, definitely, definitely reach out and check out our podcast if you're interested in learning about Colorado stuff. But yeah, I think there's just something for everyone. And I would encourage everyone to look up their local art chapter if they have any type of questions or concerns about that, that World War?
 
</strong>Michael Hingson ** 52:44
Well, I think it's important that we learn about dealing with those things that are different than us. And those people who are and Ark serves a lot of people and does it in very good ways. And so I'm glad that we had a chance to have this discussion. The question I would ask you is, so for you personally. You've had a lot of personal experiences, and you've learned some things, what's probably the most important thing that you think you've learned in life? And how are your personal experiences do you think going to shape you going forward more than they have already? Hmm,
 
<strong>Jessey Manison ** 53:20
I would say, I would say the most important lesson is just that life does not always go as planned. And that's okay. And that's, it seems like a very basic thing. But I'm a, I'm a hugely type a planner, you know, I've got the de plan, I've got the weak plan, I've got the month plan, and I've got the 10 year plan, and everything needs to go according to plan, or we're completely off the rails and life is a mess. And so starting from the age of, you know, 12, when things did not go as planned, all the way up through grad school did not go as planned. I've just really learned that some of the best things and the best opportunities come from that. And so, you know, when things aren't going according to plan, it can be very stressful and scary, but I do feel like the best things in my life have have come from the experiences that didn't go as planned and the failures and the the changes. So that would definitely be something that has has shaped me and I hope to continue to learn that you know, you have to be flexible. And then I think just going forward, all of these experiences have just taught me how important family and relationships and supporting each other, whether that's friends, family community, how important that is. And I really hope that I can give back as I as I go through my journey. I think that just treating people like people, which seems so basic, but it's not always there. And being a good day, like I said, being a good advocate for my patients and helping to helping to explain I think people always they overlook the why and that's another thing that I really I really that draws me to medicine is like just can't count how many times being in a doctor's office, the doctor will say like, Oh, we're going to do this and this and this. And none of it's person centered. None of it, you didn't explain like, Okay, well, why? Why are we doing this? Right? Like you need to this is this is his health or my health and, and I think that this is something just to be said, for everyone. You should be the person centered. And so when you have individuals that have disabilities, that, you know, a lot of times because they get overlooked, their opinions get overlooked, they should be at the center, you know, we need to empower that. And so I hope that I can take, take all of that and understanding how important and how stressful those situations can be and how to be a good physician and just a good community member.
 
</strong>Michael Hingson ** 55:44
Nothing wrong with being flexible. It's good to have a plan but also know when to change it.
 
<strong>Jessey Manison ** 55:50
I'm trying I would be lying if I said that, like yeah, I'm really good at that now. No, no terrible
 
</strong>Michael Hingson ** 55:57
experience. Yeah, there you go. If people want to learn more about you or learn more about Ark and and so on, how can they do that?
 
<strong>Jessey Manison ** 56:06
Yeah, absolutely. So there's a couple different ways you're welcome to email me directly. And so I don't know should I give my email I can give my email. So J Manison, ma n i s o n at ARC <a href="http://llc.org" rel="nofollow">llc.org</a>. Also a quick Google search the arc of Larimer County or if you look up, the arc national so let's say that you're not in Larimer County. I know, Michael, your podcast goes out everywhere. So if you're looking to get connected with resources, just in general, quick search for the Ark national. And it will come up with all the different chapters you put in your zip code, and it'll tell you where the closest one is. So that's also another really great way to to find us. You can also if you're looking for our chapter, Ark of Larimer County, it'll come right up.
 
</strong>Michael Hingson ** 56:52
Well, here's a challenge for you. Once you get to Joplin, and you're there for a while and you want to talk about it. We want to have you back on to hear about your adventures and how things are going. And, gosh,
 
<strong>Jessey Manison ** 57:05
I don't know that people are going to be that interested, Michael, I'm flattered, but I'm not that interesting of a person.
 
</strong>Michael Hingson ** 57:09
See, we'll see. We'll come up with questions because you're gonna have to come up with more questions again.
 
<strong>Jessey Manison ** 57:15
Okay, perfect. I'll do I will touch base once I'm in medical school, drowning and research. You'll need a break. Exactly. I'll be crying. Okay, can
 
</strong>Michael Hingson ** 57:23
I come on the podcast? Please? No important question. What's your horse's name? Is he was mustard. Mustard. Okay.
 
<strong>Jessey Manison ** 57:31
He's a yellowy kind of color. He's called a Palomino. He's a yellowy color. So it works.
 
</strong>Michael Hingson ** 57:36
My colleague when we wrote thunder dog Susie flora, he has a horse called Stetson.
 
<strong>Jessey Manison ** 57:41
Oh, cute. I love that. That's a super key day. I am my dad. He's, you know, typical Dad Dad puns. So growing up for the last, you know, 16 years. His go to is always no one can catch up to mustard. So I thought I'd let me share that out with the people
 
</strong>Michael Hingson ** 58:01
can catch up to mustard. Right? Well, he may or may not may or may not be able to get away with that. But we'll see. I want to thank you for joining us and being here with us and having the chance to make this happen. This has been a lot of fun. Yes.
 
<strong>Jessey Manison ** 58:23
Thank you so much for having me. I'll be honest, I was a little bit nervous. I'm not usually on the like the interviewee side of things. And you made it just feel like a conversation and storytelling. So I appreciate the opportunity. It's been great.
 
</strong>Michael Hingson ** 58:37
Well, if you ever do a podcast and need someone, let us know. It'd be fun to come and compare notes and take the other side.
 
<strong>Jessey Manison ** 58:43
I would love that I will definitely reach out and hit you up with that.
 
</strong>Michael Hingson ** 58:47
Well, I hope you've enjoyed listening. And I hope that you'll let us know what you think email Jessie, let her know. And I'd like to hear what you think about all of this horsing around overhead too. And this discussion, feel free to email me at Michael hi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We appreciate the ratings. We appreciate your comments and your thoughts. And for you listening and Jesse you as well. If you know of anyone else or can think of anyone else down the line that you think ought to be a guest on unstoppable mindset. Please let us know because we're always looking for more guests. And anyone who has suggested guests knows that we take that very seriously. We love to have people on but again, Jessey for you. Thanks for being here. And thanks for being a part of this with us. Thank you so much.
 
**Michael Hingson ** 59:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Advocate and Future Doctor with Jessey Manison</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/496f1948-7ca8-4f8c-b899-371e274e8f91.mp3?source=rss&amp;ext=asset.mp3" length="42512069" type="audio/mpeg" />
<itunes:episode>147</itunes:episode>
</item>
<item><title>Episode 146 – Unstoppable Dyslexic, Author, and Reiki Master with Marnie Vincolisi</title>
<guid isPermaLink="false">https://pinecast.com/guid/b5a5e4dd-695c-4d90-b9e0-7f2245a81c27</guid>
<pubDate>Fri, 21 Jul 2023 11:00:36 -0000</pubDate>

<itunes:duration>01:00:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/77c71114-6840-491d-a564-375961df00c4/UM146-Marnie_Vincolisi-Coverart.jpg" />
<description><![CDATA[<p>Yes, all three in the title are correct and there is even more. Marnie Vincolisi was born in Chicago in the 1950s. She and her older brother were raised by her mother and her grandmother as her father left the family and was not heard from for forty years. Marnie did not attend college in part due to the challenges of having dyslexia, although she did not realize her specific circumstances until later.</p>
<p>Marnie by any definition is an entrepreneur. She did work for a bit as a hairdresser in the main store of Marshal Fields in Chicago. However, she grew tired of that and so created her own toy-manufacturing business. She will tell you about the business and how eventually she realized that such also was not to be her life path. Near the end of her time building toys she had the opportunity to reconnect with her father whom she never knew growing up.</p>
<p>For the past thirty years, Marnie has been teaching Reiki as well as helping others develop and grow through her Reiki skills as well as through the use of other tools she has learned. Today her company, Light Internal, helps people around the world. She will tell us about that.</p>
<p>I trust you will appreciate Marnie’s thoughts and wisdom. By any standard, this incredible person is quite unstoppable. I hope her attitude and thoughts will help each of us be more unstoppable as well.</p>
<p><strong>About the Guest:</strong></p>
<p>Marnie Vincolisi, Founder and CEO of Light Internal, has been an entrepreneur for her adult life, constantly changing and creating businesses that bring her joy and align with her spiritual focus. For the last three decades, she has devoted her time to developing a unique way of transforming people's lives through <a href="https://lightinternal.com/past-life-regression/" rel="nofollow">past life regression</a>, <a href="https://lightinternal.com/energy-work/" rel="nofollow">energy clearing</a>, <a href="https://lightinternal.com/classes/" rel="nofollow">classes</a>, <a href="https://lightinternal.com/product-category/meditations/" rel="nofollow">meditations</a>, and the authoring of <a href="https://lightinternal.com/product-category/books/" rel="nofollow">books</a>.</p>
<p>In her material, the focus is on appeasing the intellectual left brain with detailed information, then allowing the intuitive right brain to feel the spiritual shift. Marnie helps you access your inherent intuition with guided practices, sometimes using pendulums, quartz crystal healing, or Reiki meditations but always using simple instructions to make learning Reiki and spirituality a fun experience. Anyone can make lasting positive changes with Marnie's spiritual healing and products.
Her joy reflects in her <a href="https://lightinternal.com/spiritual-healing/" rel="nofollow">private practice</a> – <a href="https://bit.ly/3kU6z74" rel="nofollow">online classes</a>, <a href="https://bit.ly/3wcAcWC" rel="nofollow">blogs</a>, and lectures. She continues to explore new avenues of enlightenment to keep her energy clear while sharing her discoveries with others.
She is an enthusiastic and well-informed speaker traveling internationally, conducting tours, seminars, and energy treatments. Marnie draws upon her business experience, extensive knowledge in holistic health, and refined innate healing abilities to guide others to clearly understand how to balance their mental, physical, and spiritual presence. Marnie does not teach anyone anything they don't already know; she merely awakens the inherent knowledge within them.
Marnie's initial Reiki training occurred in Frankfort, Germany, after which she returned to the States and developed the Light Internal System of Reiki.</p>
<p><strong>Ways to connect with Marnie:</strong></p>
<p>Marnie’s three books:
<em><a href="https://lightinternal.com/product/finding-your-inner-gift-reiki-1/" rel="nofollow">Finding Your Inner Gifts</a></em>, <em><a href="https://lightinternal.com/product/inner-gifts-uncovered-reiki-2/" rel="nofollow">Inner Gifts Uncovered</a> and <a href="https://lightinternal.com/product/inner-gifts-master-reiki/" rel="nofollow">Claiming Your Inner Gifts</a></em>.
Youtube: <a href="https://bit.ly/38fex83" rel="nofollow">Marnie Vincolisi</a>
Instagram: <a href="https://bit.ly/39Q5ivP" rel="nofollow">@marnievin</a>
Tiktok: <a href="https://bit.ly/3yndSMt" rel="nofollow">@lightinternal</a>
LinkedIn: <a href="https://www.linkedin.com/in/marnievincolisi/" rel="nofollow">Marnie Vincolisi</a></p>
<p>Websites: <a href="https://lightinternal.com/" rel="nofollow">https://lightinternal.com/</a>
Book page <a href="https://bit.ly/3vV30UH" rel="nofollow">https://bit.ly/3vV30UH</a>
Book Amazon: <a href="https://amzn.to/3M99Mvq" rel="nofollow">https://amzn.to/3M99Mvq</a>
B&amp;N <a href="https://bit.ly/3FqknzE" rel="nofollow">https://bit.ly/3FqknzE</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, once again, this is Michael Hingson. Your host for unstoppable mindset. Today, we get to chat with Marnie Vincolisi, and I'm glad I asked her in advance because there's an I at the end and my screen reader says Vincolisi, but it's not it's Vincolisi. Good, good name all the way around. Marnie has an interesting story to tell in a lot of ways. She's written a number of books, she happens to be a person with dyslexia, dyslexia, she has formed her own company. And we're going to get into all of that. And the best way is for money to tell her own story. So Marnie, welcome to unstoppable mindset.
 
<strong>Marnie Vincolisi ** 02:05
Thank you. I'm glad to be here and glad to share my story with your audience.
 
</strong>Michael Hingson ** 02:11
Well, and I hope my audience and I'm sure my audience is glad to hear your story that you're going to share. Why don't we start by you talking a little bit about kind of you as a young morning where you came from, and growing up in some of those things. It's always fun to start at the beginning.
 
<strong>Marnie Vincolisi ** 02:26
Okay, well, let's start at the beginning. I grew up in Chicago, my mother and father divorced before I was even born. So they're, and things happen in the family that put them very far apart. And so I never met my dad never had him in my life, lived about 40 years. That way, I grew up in the 1950s in Chicago, raised by my mother and my grandmother, who were, you know, to single women alone in the 50s, which was not common. They lived in fear. They felt that, you know, things weren't going their way, or they struggled with money, and they felt control was a really good way to raise children. And that didn't work so well for me. But I, you know, I did it, I got through it. And so I've written, I've written five books I've talked about that. I will talk about that. I am dyslexic in the 50s. They didn't know what dyslexia was, didn't talk about it didn't understand it. I remember dancing with my little black ballet shoes on and there was a red star on one side and a blue star on the other so that I would remember which foot I was supposed to use. So my dyslexia was right there when I was like three years old, going around and dancing, but no one ever connected that with reading at school, so I did pretty well in grammar school. But when I went to high school, we switched from Chicago to Skokie, Illinois, and our high school had a very high Jewish population. And those kids studied hard and it was, you know, going from city school to suburban school. It was so hard for me. I just couldn't get what they were saying and and how to write down the concepts. So after about two years in high school, I realized I can't even get through high school. How am I gonna get through college? So I dropped the idea of going to college and getting any other education and went into hairdressing. And I enjoyed it. I really had fun with it. moved from Chicago to Denver, and in Denver, I changed my vocation and I started a toy company, and it was called The Pee Wee TP company and I made a little play tents for children and Then I made costumes, and I travel around the country and I'd sell things at fairs. This is before the internet, this was before cell phones. So all the research I had to find on my products I had to do in the library and something called the Thomas directory. The Thomas directory had information about, you know, companies and where to buy, you know, different types of things, because I was putting all these things together. So this is a pretty successful cottage industry. I'm decided one day, well, things are happening. Okay, so my books that I write are on metaphysics or personal empowerment, and intuition. And, you know, intuition comes in many different ways. And I was running a toy company that was running pretty well. But I kept getting a message that needed to be doing something different. But I didn't know what that was. And I certainly didn't want to leave something that was bringing me income. So I, my van was actually my intuition. Your intuition comes through different ways. Some people hear it, some people see pictures. But this was my van telling me do something different. It never broke down the 15 years, I was in business until that last year, and it would break down on the road. And but I'd be right in front of a gas station. So it always protected me. But the last time it broke down, I was going, I was in Kansas, heading to Chicago to do some a big Christmas show, and then over to Texas. And I pulled into a gas station because the wheels were making this grinding noise. It was sort of strange. And I pulled in and the guy put my, my van up on a hoist, unhook my trailer, put it up on the hoist and the wheel fell off. He just fell right off. And he said, Lady, there was an angel on this wheel. I said, I know I put her there. So the bearing was fried. I said check the other bearing. He says, Oh, they don't both go out at the same time. I said, Well appease me, he did. And sure enough, he said you wouldn't have made it 30 miles on that bearing. So at that point, you know, he didn't have the parts, you have to order them and it was going to take three days, I realized, I am not going to get to Chicago, I'm not going to be able to do that big Christmas show. And maybe perhaps I need to listen to what's going on here. So this full story is in my first book that I wrote called Finding Your inner gift. But I won't bore you with all those details. I'll just let you know that. I stepped into what was a small hotel motel. And I sat down on the bed and I said, That's it, I quit. I talked to the universe. I said, I'm not going to do this anymore. I quit this business right now this moment. So the Vanguard fixed, I drove back home, I cancelled all my shows. From September to December, I sell toys. This was a big deal. And I just went into that place of trust, just trusting the universe that something's going to come my way. And what what came my way after about nine months, which I thought was an interesting gestation period was Reiki, someone mentioned that I should learn Reiki Reiki is a hands on healing modality. And so you might wonder, why am I jumping from hairdressing to Toy making to, you know, Reiki, because because I was dyslexic, I didn't think I was smart enough to, you know, work for a company, I didn't think I was a value. It took me decades to realize that I really am smarter than I think. And just because I don't spell right. And I don't comprehend when I read, I'm valuable, and I can bring that value to other people. So that's how I started my metaphysical business. Well, along this way, somewhere along the line, I just I found that I could find my dad, I never seen him, never met him. And in my last book, it's called they did the best they could discovering your path to compassion. In that book, I talked about how I found my Dad, how I learned all the stories about my family from the late 1800s in Italy, you know through now, just so many synchronicities and and stories and realizing how I was lied to all of my life. And you know, all those unrealistic expectations that I had, yet I was able to find compassion for the people that unknowingly hurt me. So that's basically me in a nutshell.
 
</strong>Michael Hingson ** 09:58
What a story Yeah. That's okay, though. Well, several things. So were in Chicago. Did you grow up? On the
 
<strong>Marnie Vincolisi ** 10:07
north side? Okay. And after I got married, I live closer to the lake. But yeah, north north side, Chicago. And you lived in Chicago, but you were the south side, correct?
 
</strong>Michael Hingson ** 10:19
Yeah, I was born on the south side and live there only for five years. And then we relocated to California. Although I've enjoyed it every time I get a chance to go back, as we were talking earlier. We both Miss Franco minutes from Marshall Fields when i Miss Marshall Fields for that matter, but oh, yeah, Marshall Fields and Franco mints. But along the way, several years ago, while traveling through O'Hare Airport, I discovered Garrett's popcorn. So that's always a treat when I go to Chicago now, and I actually stayed downtown for a meeting, and got to go to one of the Garretts facilities downtown. And found it was just the same as it was at the airport. Very good.
 
<strong>Marnie Vincolisi ** 11:04
All right, yeah. Well, my treat when I go to Chicago is going to the art museum. I just love it. I run up the stairs and go see the Renoise and I have my special places. Monet, Georgia O'Keeffe are some of my favorites. But you mentioned Marshall Fields. And that's actually where I was a hairdresser. So I was a hairdresser at Marshall Fields.
 
</strong>Michael Hingson ** 11:30
I like the Museum of Science and Industry in Chicago, although it's been a long time since I've been there. And I'd like to go back. But usually when I go to speak, I'm never there long enough to be able to go see the museum. So I've got to work that out somehow.
 
<strong>Marnie Vincolisi ** 11:43
All right. Yeah. That's, there's so much information in Chicago. It's just a wonderful place to be and I love the lake.
 
</strong>Michael Hingson ** 11:49
I'd love to like, well, so you grew up being a person with dyslexia, dyslexia being dyslexic? When did you realize what was really going on?
 
<strong>Marnie Vincolisi ** 12:02
That's a good question. I. But it must have been somewhere in my pocket when I started writing. And once I started teaching and writing, which was in my 30s, I realized that I had to really organize my thoughts in order to get that information out to other people. And so I would, I would bullet point things, I would, you know, write write the paragraph, but then underneath that bullet point, or number it so that it was very explainable and the things that people tell me about my books, my first three books are on personal empowerment. And people have told me gee, if I wrote a book about, you know, Reiki and hands on healing and intuition, I would write a book like this. And, and they often say, it's so easy to understand. And so I had to make it easy to understand for myself, which helped other people.
 
</strong>Michael Hingson ** 13:04
Well, you and I gather that you've been pretty successful at doing that.
 
<strong>Marnie Vincolisi ** 13:09
Yes. And, you know, I've got, you know, of course, people that would go over, you know, my copy and, you know, we talk about what's not clear or how I put in angles instead of angels, you know, different words, you know, letters that I would switch, but one thing that's helped me a lot is Grammarly, and I don't know if your listeners are aware if they write that much but Grammarly, I think, think you can get you can get a free version. And it'll go through everything that you write, whether it's on the computer, on your on your phone, on your tablet, it will you can download it so that it's checking your spelling and your words all the time. And that really really saves me a lot. So I'm really happy with Grammarly that's helped me I think I've
 
</strong>Michael Hingson ** 14:00
tried Grammarly, but it's been a while and I found it to be a little bit inaccessible. And maybe it's improved. But for me using a screen reader, there were some challenges with it. But yeah, I think that's in the past. And maybe they've improved it because they certainly could.
 
<strong>Marnie Vincolisi ** 14:16
Yeah, yeah. And another thing I found that helped my dyslexia is when I was writing my memoir, when I was writing, they did the best they could. I took a class and an online class. It's great courses, it's called, and it was on how to write nonfiction. And I went through that whole course and I of course, took notes. And I followed what they said and it really helped me put everything together in a way that it would be interesting for people because, you know, one thing they talked about was, you know, if you write and you just list things. It doesn't give the reader you know the picture and I'm sure you would understand this, when you're reading, you want to see the picture you want to see, you know, what did it smell like? What did it feel like? What was the temperature outside? What were they wearing, you know, what were they looking at, you know, through their eyes. And I was able to really capture that. And they did the best they could. And many people have told me that as they read that book, they find that my stories are similar to theirs, you know, we all go through struggles as children. And, and so it shows I went through the same things, the characters may be different, the location could be different. But the hurt in our heart could be the same, you know, feeling unloved, or not honored. It all, it's all similar. And so in my book, the second half of the book shows how you can deal with those issues, and not hold a grudge, find compassion for those that and, and people don't hurt us willingly, it usually is unknowingly. And so,
 
</strong>Michael Hingson ** 16:03
and ultimately, no matter how much even if it's intentional, they may hurt us in so many different ways. The reality is, we really hurt if we allow ourselves to be hurt. I mean, that is we're dealing with a mental situation, we have control over how we deal with that kind of pain. Oh, absolutely. And we have the ability if we choose to exercise it to not let that kind of hurt, injure us or affect us to the point where we've turned negative and, and as a result become very bitter, which doesn't mean that we don't recognize that there was a hurt, but we do have control over how we deal with it. And I've used the example of the World Trade Center many times being in it when it was attacked by terrorists. We didn't have control over the World Trade Center being attacked. But we do have control over how we deal with it. And I think that's true. And in all cases, it's really up to us as to how we want to deal with situations we face.
 
<strong>Marnie Vincolisi ** 17:12
Exactly, exactly. And I, you know, I do counseling. And as a Reiki Master, I'm able to move energy as well as counsel people and in their counseling. I do talk about, you know, how we can look at that person that unknowingly hurt us? And what happened to them? What put them in this situation, you know, people have, you know, these kinds of things at work, where they've got co workers or a boss that just really gives them a hard time. And so this is about how can we look at what's the struggles that they're going through so we can better understand their situation? And perhaps why they treat us the way they do. And once you understand that better, you can let go of that hurt and that pain and like you say, have have you have a different way of looking at it rather than saying, Oh, they did that to me. And it's not fair. And it's like, yeah, we move beyond that.
 
</strong>Michael Hingson ** 18:10
Yeah. And the other part about it is, Was it intentional or not, if it's intentional, in a sense, that will only determine differently, perhaps how you deal with it.
 
<strong>Marnie Vincolisi ** 18:22
Right. And if it was intentional, I would say they even hurt even more than you do. Because someone that acts out and is mean to another person, there's something that's really hurting them inside, and you can find what's hurting them, you can find compassion, you don't have to forgive them for what they did. But you can find compassion for why they acted that way.
 
</strong>Michael Hingson ** 18:45
Well, but even forgiveness is a very important thing to do. Because even if they hurt you, and it was very deliberate, you can forgive them, which doesn't mean that you're going to put yourself in a position to allow them to hurt you some more, as my wife used to always say, Don't put your sails in their wind. But it doesn't mean that you can't forgive them and recognize and move beyond it.
 
<strong>Marnie Vincolisi ** 19:09
Right. Right. I totally agree. And that's the kind of things that I talk about in my book is is how to get through and just sort of float through through life. You know, they did the best they could. I was going to call that walking in grace. But I realized the title really didn't tell you a whole lot about what's inside the book. But you know, walking in Greece, that kind of thing of Yes, things happen. And I can be graceful about how I deal with it and be kind to people. And that's what I look at. Yeah,
 
</strong>Michael Hingson ** 19:44
tell us about you. You finding your father You said that you after for two years finally did that. Can you talk about that a little
 
<strong>Marnie Vincolisi ** 19:51
um, I can. Let's see because I was doing art shows. I happen to be Are you traveling to Chicago for an art show? And two weeks before I was leaving, my, my mother called me out. And she moved from Chicago out here to Denver after she had retired. And she told me that a friend of hers in Chicago, someone that was actually in their wedding party said, they're saying some prayers for a Tony, even police at our parish, do you think it's the same person. And my mom, you know, didn't know for sure, but maybe thought that it was. And so she called me up. And she said, Well, they're saying prayers for your father at the parish, not that he was ever a father to you. And those words, just like, hit me in the heart. And when I shared with her months later that she said that she Oh, that's a terrible thing to say, I would never say that. So it's interesting how we respond to a shock. Here, my mom didn't have any contact with him. As they say, they got divorced, the families were in kind to each other. And there was a confrontation, and my dad left the city and stopped paying child support after about a year. So that was really a hardship on my mom in the 50s, trying to, you know, raise two children. And what also happened to her is, she got divorced, and she moved in with her mother and father. And the month after the divorce was final, her father died. So now she's got my brother, who was about a year older than me, myself brand new baby, and has to take care of two children and her mother. Because my grandmother didn't work since she was instance, she got married. I mean, that's how things were back in the, in the in the 20s, and 30s. And Grandma did have one job, when she was 19, she worked for the Western Union. And her job was to deliver the messages that came in. So they would come in on a telegraph. And they'd have to be quickly brought over to another room where they would be typed in and sent out. And they were rollerskates. So at 19, grandma took the messages and roller skated from one part of the building to another. So I figured well, in the late 40s, you know, her skill of roller skating was not going to really give her a very good job. So hence why she didn't go out and get a job. So my mom, you know, here she is, you know, having to support, you know, two children herself, and her mother was really tough. And that's how she lived the rest of her life. But anyway,
 
</strong>Michael Hingson ** 22:35
I can see her so roller derby wasn't in her future, you're saying
 
<strong>Marnie Vincolisi ** 22:39
she wasn't going to be a roller derby queen. So I can sort of understand why my mother was angry at my dad, and you know, but that that really hurt me. So her saying that you know not to do this ever father to you, I didn't feel open to say, and Mom, give me the name of that friend of yours. So I can go find him. You know, that door was not open. And, and so in my book, I talk about how I go into my mom's condo, I have my children take her out to lunch. And I go inside and I'm rifling through her index cards to try to find this woman may see and find her number. Yeah. And, and I did find it. I did call her up. So when we get we went to Chicago and brought the kids with us, but this confrontation of meeting my father, I didn't know what would happen. So in the book, there's a beautiful story of how I go to Macy's house. And we look in the telephone book for his name. And, and it was there, which shocked me because my mother had an unlisted number. My father had an unlisted number, neither one of them wanted to find each other, you know, he would have been thrown in jail for not paying child support. And you know, so all that. So I thought, well, this, this can't be this can't be him. But I look at the address. And the address is around the corner, from Macy's house, this woman's house, who is in their wedding party, he lived around the corner from them, which I talked about synchronicities in this book, this one was way too bizarre. My mom would visit Macy, they would go out for walks on hot summer nights in Chicago, easily have walked by his house. Never saw him, right. So I'm thinking probably not him. But let's you know, Macy said, Well, here's his phone number. Why don't you call him up? I said, What would I say? I said, No, I'm not calling him up. I'm walking over there. So my husband Macy and I walk over to his house and I knock on his door. And the it was hot summer day was the third of July, the wood door was open. The screen door was closed. An old four year old man walks to the door and white hair did They look really healthy. And I asked him, I said, Are you Tony vocalise? He says, Yes, I am. I said, Well, I said, Were you married to Lorraine? He said, Yes. I said, I'm your daughter, Marlene. And at that time, originally, my name was Marlene. And he looks at me and he said, I had a son named Jimmy. And with that, it just, it just shocked me. I was like, story of my life. You know, everybody, I felt my brother was more honored than I was in the family. Here I am Jimmy, Jimmy, Jimmy, once again, he doesn't remember me. But he remembers my brother. And I just sort of took a little step back. And my husband placed his hands on my shoulders just on my back. And he just gave me a little nudge. And I could hear him his thoughts in my head, saying, Go ahead. You can do this is okay. And so I again spoke, and I said, Well, I'm his sister. I'm Marlene. And you said, I had a baby girl. I only held her once in my arms. I said, open the door, you can hold her again. Dead silence. He's staring out into space. Nothing's happening. No one knows what's going on. And Macy finally says, Tony, Tony opened the door. This is your daughter open the door, you know. And with that, it takes him out of that shock. And he opens the door. And he falls into my arms and he just sobs and he says Marlene Marlene, I never thought I'd see you again. This is a miracle. This is a miracle. God sent you to me. And that's how the story began or continued. Just a little blip of 40 years. Just a little blip, just just a little blip.
 
</strong>Michael Hingson ** 26:54
So you were able to reconnect. Well, how did your mother react to all of that?
 
<strong>Marnie Vincolisi ** 26:59
Well, I that that that was another story. Yeah, I mean, I'll tell you this, he had lung cancer. And if you know anyone that has lung cancer, he was not you know, the doctor told him the beginning of the year, he wasn't going to be around long. And this was July. But he says to me, you know, we were sitting on the sofa and and he says, I've got to take you to my sister's, one of the sisters had just passed on two weeks before that. And he says, I gotta take your two sisters. Well, all I had heard from my mom is how, how mean his sisters were to her. And I thought, oh my gosh, you know, here I am. You know, I've gotten through this part of actually meeting him and saying hello, and finding out that, you know, he does love me. But now I've got to be taken to the sister uglies, you know, so I'm like, Oh, my gosh. And then scarier than that was he said, Well, I'll drive us there. And so here's this man who can hardly walk, and he's going to be our chauffeur. But it was okay. We got there and met the sisters. And they were just so so glad to see me. It was it was just beautiful. So yes, I come back home. And you know, I've got to tell my mom, I, you know, I didn't even tell my brother I was going. And so I I call up my brother and tell him what happened. He says, You got to tell mom, I said, I'm not telling mom. He says you got to tell mom. I said, Nope. I'm not telling mom. I hang up the phone. And I paced back and forth for about a half an hour. And I was like, he's right. I gotta go tell my mom. So yes, I did go tell her. She was definitely not too happy with me. But you know, it's family. And over the weeks and the months, she softened, she got better. And I was actually able to have her reconcile with these sisters that she didn't like, you know, my dad passed on and three months later, and I would travel to Chicago for business. And sometimes my mom would come with and visit her sister and I asked her to come with and I actually got her to go see my Aunt Mary. And they knocked on the door and it was, you know, bygones be bygones you know, beautiful Italian family that that forgives and forgets. And I really feel they taught my mom how to do that. Because my Mom hung on to her anger for a long time. But once she met them, they became friends again. And it was you know, it was beautiful.
 
</strong>Michael Hingson ** 29:26
So again, what was your profession at the time that all this happens?
 
<strong>Marnie Vincolisi ** 29:29
Or do you my I was I had I had a cottage industry making toys,
 
</strong>Michael Hingson ** 29:35
or you're still in the toy business that I was in the toy business. Your van was not sending you strong enough messages yet to change
 
<strong>Marnie Vincolisi ** 29:43
that at that point. But you know, you know we reach parts in our life that just completely change how we deal with life. And I think after meeting my dad and understanding that the love that I didn't have was really there. I think it gave me the strength To stand up and say I can I can do something more, I can do something better. And the work that I'm doing now, which I've been doing for over three decades, is really heart centered. It's helping people. It's, it's showing people how they don't have to suffer emotionally or physically. And I really think meeting my dad catapulted me in into that position. I mean, I already I always have that. I mean, I was a child of the, you know, in this in the 60s, a teenager in the 60s, you know, flower child. So, I looked into meditations and yoga way back when no one was doing yoga. No, you know, I mean, well, people but you know, not not in the masses that they're doing it now. And, and my toy company, even when I sold those toys, I saw my tents as a safe haven for children to go into, I would fill those with light. So that if there was any disturbance going on in the home, that the children could go into that little tent, and it would be a place where they would feel loved and peace. And so I always worked with energy through I'd say, from my 20s on. So stepping into the vocation that I have now is as an intuitive. It was easy. Yeah. It was familiar to me. And I think meeting my dad helped help do that.
 
</strong>Michael Hingson ** 31:24
Well, when you decided to change from toys, what really made you go into learning Reiki and being a Reiki Master and going into the whole profession that you have now? Because that's quite a major change in direction.
 
<strong>Marnie Vincolisi ** 31:40
That is a jump, isn't it? Five years before I started learning Reiki I, I looked, someone gave me a book said, oh, you should you should, you should look into this, you should do Reiki and I thumbed through it. I said, I'm not a healer and threw it off to the side. But within five years, and after meeting my dad, and just knowing that my business had to be different, and it had to be, I wanted it to be something that helped people more than I was doing now, rather than just games and toys and playing. And so someone presented Reiki to me again. And this time, it clicked in my head. I was like, Okay, I'll look into this. But what happened was that the friend of mine that told me about Reiki says you need to go to my Reiki Master, I said, Okay. And she lives in Germany, outside of Frankfurt, Germany, and I'll tell you, you know, Boulder, Colorado is a very metaphysical community. And you can throw a rock in any direction and probably hit a Reiki Master, you know, diamond doesn't. But somehow I was guided to leave the country, which I've never done before. And go to this woman and and learn Reiki, so I went there. She was very German, she was very strict. She was very traditional, which is not how I teach Reiki now, but um, and, you know, why did I go there? Well, I found that I had a past life, in Germany, in this town at this church. I mean, I would say, maybe a year or so before that, in meditation, I saw past lives. And, and so I understood on a feeling level, at least I saw in my own mind's eye lives that I'd had before and when I was in Germany, and as I've traveled more throughout the world, I find that when I'm at a place where I've been before I get emotional. In Egypt, I stood by Coptic jars, I had seen myself as the one in Egypt that took the organs out of nobleman and put them in Coptic jars. And when I started these particular Coptic jars, and I saw many there, I started to sob. And I walked away, I came back three times. And every time I stood by those jars, I cried, knowing in my mind that those were the jars that I worked with. So in Germany, I'm standing in front of this big church, we go into her small village, and we're walking around, and I stand in front of these big wooden doors. And I started to cry. And I was like, I was a priest, in that church. And then I was guided to just turn around, and I turned behind me, and I saw ruins of a castle. And again, in my mind's eye, when I did meditation, I saw myself tortured as a priest because I didn't follow the way they wanted me to do it, which is how I am now. And I said, that's where I was tortured. And even walking through the countryside, I saw a small church and again, tears came to me and I knew I had lived there. That was where I was my parish as a small boy. So why did I go to Germany, all these all these things that sometimes you just do because you just feel you Should Do you ever get that Michael? Oh, yes. And you don't understand why, you know, why did I quit my toy business in the moment? Because I knew there was something out there. I knew it.
 
</strong>Michael Hingson ** 35:09
And that's all the understanding, you need to make a choice. If you're certain, then that's what you do. My favorite example of that kind of thing is a real simple one. Do you ever play Trivial Pursuit?
 
<strong>Marnie Vincolisi ** 35:21
Not very well.
 
</strong>Michael Hingson ** 35:24
But how many times do you play the game? Or do you interact with other people who are playing the game? Somebody asked the question, you know the answer, and you just say, Well, that can't be right. And you give a different answer. And it's the wrong answer. And the one that you thought at first was the right answer truly was correct. All the time and Trivial Pursuit. So when I play Trivial Pursuit, I have learned to listen, because usually, it's the right answer. And we, we ignore our inner guide. So much, we ignore those things that are really telling us what to do. So as they say, in Australia, New Zealand Good on you for what you're doing and how you do it. So what did what did you write?
 
<strong>Marnie Vincolisi ** 36:14
Let me let me let me just segue on top of that, I'm going to give a little exercise that that I have in some of my books on how to build that intuition. I mean, just what you're saying you second guess it. So I say this is what you do for the next, if you want to, if you want to create a new pattern, you do it for 30 days, or at least 21 days, you know. And so every time you have an intuitive thought, you should write it down. Just just by having a little notebook, of course, now we've got our phones. So in your phone, you could have in your notes and intuitive thought I wasn't going to go down the highway this particular way. I'm gonna go the other way. And you find out that the way we're first gonna go now has a block of of traffic. Yeah, it's an intuitive thought you go to the grocery store, you think you need something, you get it? And you find out yes, indeed I do. Just keeping track of all those intuitive thoughts, because we have way more than we think we do, you will start building that confidence within yourself to trust as you found to go with that first thought. So that's one practice. Okay, back to your question.
 
</strong>Michael Hingson ** 37:20
People have asked me if I ever felt any nudge or reason not to go to the World Trade Center on September 11. Even though there was a very severe thunderstorm that came right over our house at 1230. That morning, I never had, and I can sit here today and say I never had a single inkling that I shouldn't go. There was no message that said Don't go. And what happened, though, at at the World Trade Center for me, I think justify that just all the experiences that I had that day, but the reality is that we we do get so many different kinds of things that if we would, but listen, we would be so much better off, but we tend not to we ignore them, or we say that can't possibly be right. And then as you say, it turns out it is and I think your exercise is a very good one, that people who don't listen to those inner thoughts really are, are missing out on something extremely valuable. Well, right. So, so go ahead.
 
<strong>Marnie Vincolisi ** 38:34
Yeah, well, and you know, you go into the Trade Center, we could call that divine order, because it completely changed how you work and what you do and, and how much more you can give to people than you were doing there. And I don't feel divine order is necessarily God given. I mean, it can be if that's your belief system, but I feel our divine order comes from within ourselves. We know within ourselves, we've got something more to do that can help people society life grow. And we follow that.
 
</strong>Michael Hingson ** 39:06
Well, of course, the reality is that is God. And I think it's all interrelated. What did you make a master think of your past life experiences? I assume you divulge those to her when you were in Germany.
 
<strong>Marnie Vincolisi ** 39:21
You know, I can't, you know, I don't remember a lot lot with her. We talked a lot I shared it. She was she was very stoic. Let's say that way. You know, so there wasn't you know, a lot coming from her. And I'll tell you this when I first learned the energy, I didn't feel it. I mean, when I teach people Reiki, they feel the energy coming through their hands and all through their body, but with this woman, I didn't feel anything happening there. It wasn't because she wasn't a good teacher. It was just, I was just different. I but I it was about trust. We're going back to why did I follow through, I get attune to the energy which channels the energy into you and you feel it. I didn't feel any of that I didn't feel energy coming out of my hands. But in my heart of hearts, I knew this was my path. And as I continued to practice it and get move on to the higher levels, I started feeling a lot more energy. But it really helped me to teach people to tell them, I didn't feel anything, but it works. And it's channeling love into the body. Reiki is channeling the infinite love of the universe, into your head, into your heart, you channeled it out your hands to a situation to a person or to yourself. And it's just working with love, it's, it's pretty simple.
 
</strong>Michael Hingson ** 40:45
Well tell us a little bit more about what Reiki is.
 
<strong>Marnie Vincolisi ** 40:49
Reiki, like I say, is channeling the infinite love of the universe, through your body into another one, when we heal at the deepest level, we heal through love. On some level, we're allowing the medicine to work, allowing the procedure the doctors giving you to work, or just trusting that your body can be better. And so building that love in and around a person allows them to get better and understand things in a different perception. And we sort of talked about compassion, but you know, compassion, and we talked about looking at what goes on with other people. It's perception, how do you perceive something that makes you ill, you know, a lot of illnesses that come in are from stress doctors, they'll tell us that, you know, this is happening, you know, because you're stressed, you know, your heart is hurting, or whatever. So if we could be less stressed, that means that we would have to have a different perception of what's happening around us. And coming into a space of love or feeling love around you or asking love to come in you is going to put you to a softer space, so you can see things in a different way. So Reiki channels in loves and gives you a new perspective. And once you have the new perspective, you can act differently, you can feel differently, your body's going to relax, because Reiki just doesn't come into your physical body, we have four bodies, we have a physical body, we have an emotional body, which is an etheric body, it's about you know, inter to offer our our skin, hence why we like to hug, why we shake hands, it's that touching of that emotional body that we're really looking for, the mental body is a little bit further out probably about 18 inches out, we're all those thoughts that run through our head are right there in our face. And then the spiritual body is right at the edge. So Reiki not only comes into the physical body, but goes through the emotional body, palms that emotion goes into the mental body gives you a new perception of the thoughts that you've been having. And it's charged with that spiritual body, which is that God given right that we come into our life with
 
</strong>Michael Hingson ** 43:01
is Reiki always hands on. So it's a physical touch or something that you can do remotely.
 
<strong>Marnie Vincolisi ** 43:08
Yeah, some masters teach it hands on, yes, you can do it remotely. When you move up on the levels. It's definitely can be sent remotely. And I work with people all around the world. And even though I do counseling, at some point, I might say, you know, just close your eyes relax, I'm going to direct this healing energy, this loving Reiki energy into and they you know, I always check in, you know, what do you notice? And what do you sense what's different? What's the same? And they feel it even across the miles? And that's that's the beauty of it.
 
</strong>Michael Hingson ** 43:41
That's certainly pretty cool. And it's great to have that that kind of experience. How about your, your family, your children husband? Do they do Reiki or
 
<strong>Marnie Vincolisi ** 43:55
I have trained let's see, two of my three children, you know, not all of them go along. But two of my three children have learned it and and use it not as practitioners but just in their everyday life. My little granddaughter I one time I picked her up from from preschool. And she says, Wait a minute, no, no, I can't go right now I have to go help Billy. He fell down. And I have to go give him Reiki. And she went over to him and put her hands on him. And then you know, just a few seconds and then and then came back again. So it's it's sort of cool.
 
</strong>Michael Hingson ** 44:32
Well, it really is and it's always good to explore.
 
<strong>Marnie Vincolisi ** 44:37
It is and and it's fun. And what I find with Reiki is that when when I trained someone in Reiki and they can go home and place their hands on someone and someone actually feels calmer. Their headache subsides. Their backache goes away. It makes them realize, Oh my gosh, if I've got this within me, and I can do this, I can do anything. And, and I've seen it over and over, over the decades that I've taught that people step out of their vocation that they had and moved to something that serves them better. They, they moved to new locations, they change family, they change, not family, but you know, friends, it really empowers them, it really is an empowerment kind of thing. It's not like you've got to learn it and, you know, be a practitioner and give treatments to people, but it just shows you that you have the power to change your life, and understand and perceive what's best for you and follow it. Right. So there's a lot of aspects to it that people don't think about when they think of Reiki hands on healing. But again,
 
</strong>Michael Hingson ** 45:42
it requires you to be open, and to absorb information and process it. And I noticed when I was reading some of the information about you, you talk about getting information into the left side of the brain, and then allowing the right side to accept it spiritually.
 
<strong>Marnie Vincolisi ** 46:03
Yeah, it well and spiritually, because the right side is the feeling sensing part. And that's the part that we don't trust. Yeah. And once we start trusting it, we can get a deeper a deeper connection to what we see as as spirit or power beyond us, or power within us. You know, however we focus on that. And, you know, Reiki is not the only thing I do. I mean, I also you know from that it stems out into meditation, which again, helps people understand that they have the power to do what they need to do for themselves to come, there's themselves down, you know, they don't need to, you know, take take drugs to be more relaxed. And that, and vegetation, people get so scared about meditation, I've got to have absolutely no thoughts. It's like, no, that's, that's not what it's about. It's about just changing that thought from that auto rewind that you have. And So meditation is putting in a different thought, seeing a different picture. And you don't have to do it for hours on end. 20 minutes is good. And when I start people out, I say do it for five minutes, just close your eyes, you know, just think about ocean waves, I often start with the breath, watching how your lungs rise, and just drop down. And when we breathe, the rising of our lungs take some effort, but when we exhale, they just drop all by themselves. And it's going into that space of letting go. Breathing in and letting go.
 
</strong>Michael Hingson ** 47:37
That's really it. It's not about having no thoughts, it's not having directed thoughts, it's letting go and letting your mind really go where it chooses to go. And you just doing that and following along and not trying to control.
 
<strong>Marnie Vincolisi ** 47:55
Right. And it gets to be fun. I mean, there's a sensation in your body that is so uplifting when when you meditate that like, yeah, I want to I want to hit that again. Yeah. Yeah.
 
</strong>Michael Hingson ** 48:10
And, again, if you learn how to do that, and to let go and to let your mind direct you, if you will, again, that will enhance your your being in your life a whole lot. And it will help you in understanding so many things about other people. And and what's happening to you as well. Yeah, well,
 
<strong>Marnie Vincolisi ** 48:33
you know, we we give our body a rest, we will lay down at night and we sleep. But we never really give our mind that that reprieve and meditation, just 20 minutes a day gives your mind that rest and we start figuring things out better and start working with both sides of the brain. And we know the left side is our that analytical side, the right side is the feeling side. But if we could be in that whole brain thinking we could we could do the analytical and allow the intuitive right brain to tell you which direction to go. And so just like you were talking about trusting your intuition, you can do that if you meditate because you're gonna get that whole brain thinking going on. So you're not battling it. You know, when you've got that one idea that comes in and the other one says, No, that's not it. You know, the intuition comes in. And the other one says, Now that can't be it. They stop arguing. Yeah. They start they start communicating better. Yeah. And I just got here I've got meditations on my website. I know you'll put it up for your, for your audience. It's light <a href="http://internal.com" rel="nofollow">internal.com</a> And there's mp3 is on there. And you know, when you start with meditation will listen to somebody it's a lot easier to have because as as a meditator and as a Reiki Master, I'm able to bring that calm energy into my voice and into you. So you're gonna get into that space a lot faster. And if you don't listen to mine, there's other People out there, but find someone that sounds good to you feels good to you makes you relax. And it's a lot easier to listen to. One, when you get started,
 
</strong>Michael Hingson ** 50:10
you know, you were talking about sleeping, and we don't really let our brains do the things that that they should. The fact is that there should never be anything wrong with taking a few minutes at the end of the day just to relax, maybe just think about the day, think about what worked, what didn't work, and let your mind direct you as to how you deal with it tomorrow. But we don't tend to learn how to be introspective,
 
<strong>Marnie Vincolisi ** 50:37
right, and you know, at work, and now not that many more people are working at home. But when people worked more in the office, there were you know, you would get coffee breaks, yeah. And then they stopped, the coffee breaks, but people that smoked would go outside and smoke, they would take their break. So I would I would tell my students tell you what, you know, you don't have to go out and smoke. But just give yourself five minutes, just put your hands on the computer screen and close your eyes or a keyboard. And just close your eyes for five minutes and give yourself the break that other people are taking. But yours is much healthier.
 
</strong>Michael Hingson ** 51:14
And more productive. And more.
 
<strong>Marnie Vincolisi  </strong>51:16
Yes. And and I think companies are beginning to learn that, that people are more productive when they're happier when they're relaxed. And there's ways to give them that.
 
<strong>Michael Hingson ** 51:28
Tell us about the different products and services that your company does and the name of the company again, and just a little bit about how people can reach out to you and learn more about what you do and so on.
 
51:41
Okay, well, my website's a great place to go light internal, a lot of people want to call it light, eternal, and it's like, no, it's the light that's within you. Okay, <a href="http://lightinternal.com" rel="nofollow">lightinternal.com</a> I write a weekly blog. And in there, sometimes I'll have meditations that you can listen to. I talk about things that are pertinent with what's what's going on how we can see things differently, how to deal with, you know, angry people or things that upset us. Lots and lots of information in there. And so you'll find that on the site, as I've got YouTube videos, so if you put my name in, you know, Marnie, Marnie, Vin or Marnie Vincolisi, I'll pop up on YouTube. Facebook, not so much. I got hacked on Facebook a few years ago, and was able to get back on I was like, Oh, well, let that go on Instagram. I'm on. I'm on Instagram. My products are I've got five books. Three of the books, the first books I wrote, we're about personal empowerment using Reiki and other meditative type techniques. One is called Finding Your inner gift. Second one is inner gifts uncovered. And the third one is claiming your inner gift. And then you asked about my family. So another grandchild who lives in San Francisco, I was telling her story, as we were going through San Francisco, I was in the backseat with her my daughter's driving. And you know, she's getting sort of fussy, and the story that I told her turned into a book. And it's, it's called the House who found its home. It's a children's book, it's a good reader for early readers, because there's repetitive statements. And it's about a house, it was living in a place that was too tight and too bright and too noisy. So the House took off to find a new place to live. And of course, it's because it's my book, The House learned a valuable lesson. Yeah, and the last book is they did the best they could discovering your path to compassion, with beautiful guidance on how you can work through issues that might be bothering you. But as I said, there's mp3 there's as well. And you know, and anytime that you've got issues, I'd love to work with you through hypnosis, guidance. Counseling, does moving energy for you. And that's my counseling. So it's all there on the site on <a href="http://lightinternal.com" rel="nofollow">lightinternal.com</a>. And
 
</strong>Michael Hingson ** 54:13
you do that worldwide. So anyone who is listening who wants to can certainly reach out to you and I hope that they will
 
<strong>Marnie Vincolisi ** 54:20
write and all my books I can, I can ship worldwide as well.
 
</strong>Michael Hingson ** 54:26
Did you publish them yourself?
 
<strong>Marnie Vincolisi ** 54:28
I did. I did do self publishing the first three books I did self publishing, because they were my processes. And I didn't want to give them away to a publisher because I know if it doesn't sell the way they want and the books off the shelf. Yeah, you know, once I learned how to do that, I just continued with my other books and self published. And I just love the creative nature of it. The last book, you know, I created the cover the background that you see here is is the cover of my latest book. And let's see I can sort of see it here. I worked with fonts and how to do the layout and just that creative part of me that right brain, Mason, create your own books and create how they lay out and do your covers. And it's just fun.
 
</strong>Michael Hingson ** 55:14
So that's certainly not allowed dyslexia to stand in the way and your brain has dealt with that.
 
<strong>Marnie Vincolisi ** 55:21
It has, it's some pretty good,
 
</strong>Michael Hingson ** 55:23
which is cool. I want to thank you for being with us again, on unstoppable mindset. And clearly, if we're going to talk about someone who's unstoppable, that would be you. I am so glad that you, you found us because you actually found us and said, I want to be a guest on your podcast, which I'm grateful for you to have done. So very much. That was great.
 
<strong>Marnie Vincolisi ** 55:45
Right? And I've so I've so enjoyed meeting you and hearing, you know how you've dealt with diversity and what you've gone through. I mean, I love your story about riding your bicycle at seven years old by yourself and a neighbor complaining. May I May I take a moment and ask you that. So my father in law was blind. And so I learned, you know, a lot of things through him. So when you were riding your bike, did you listen for how the air went by you to know if there was something along the side of you? I mean, you knew how far I mean, how many turns to the end of the quarter? Yeah. How many times did you go around? Tell me how you did it?
 
</strong>Michael Hingson ** 56:22
No, it's not so much the air going by you. It's just all the echoes and all the sounds. I mean, it's like, how would you describe to someone when you're riding a bike, what it looks like, and what you see how do you describe that sense. And it's the same thing, you're using different senses to do the same thing. And the fact is that with all the different kinds of noises echoing and so on that you can hear, it's possible to ride a bike. Now, I'm not going to probably want to be a bike messenger in New York City. But I, I enjoyed riding a bike. It's been a long time since I've written but I've enjoyed it. And you learn to trust your senses, which is what we've talked a lot about here.
 
<strong>Marnie Vincolisi ** 57:04
Yeah, yeah. Well, thank you for sharing that with me. And thank you for having me on. I've really enjoyed meeting you. And I hope I get to talk to you again.
 
57:12
Well, I think we definitely ought to stay in touch by by all means. And and when you're listening out there, please go off and give us a five star rating, especially if you can go to iTunes and do it. We love that five star rating is always helpful. But we want to hear your comments and read your comments. So feel free to leave those as well. Email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to www dot <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. And you can hear all the episodes and leave us comments there as well. But definitely, we really appreciate you giving us your feedback and giving Marnie your feedback as well. Reach out to Marnie. I know she would be very happy to talk with you. And if you feel there's some ways that she can help them. Let us know how it goes. We are always interested. And we're not going to we're not going to let Marnie get away. We're going to have more times to chat definitely we have to do more of this as we go forward. But I really enjoyed you today and you having us be a part of your life. And I want to thank you one last time for doing this and for coming on a sample bites.
 
</strong>Marnie Vincolisi ** 58:25
Thank you. And thank you for being here, Michael.
 
**Michael Hingson ** 58:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Dyslexic, Author, and Reiki Master with Marnie Vincolisi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b5a5e4dd-695c-4d90-b9e0-7f2245a81c27.mp3?source=rss&amp;ext=asset.mp3" length="36595361" type="audio/mpeg" />
<itunes:episode>146</itunes:episode>
</item>
<item><title>Episode 145 – Unstoppable Producer of Happiness with Anthony Poponi</title>
<guid isPermaLink="false">https://pinecast.com/guid/e712a3e1-f520-4d4d-8bfb-7e4892140fbd</guid>
<pubDate>Tue, 18 Jul 2023 11:00:52 -0000</pubDate>

<itunes:duration>00:58:07</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/62cfd87b-631c-474d-86e5-14b477f108ca/UM145-Anthony_Poponi-Coverart.jpg" />
<description><![CDATA[<p>Our guest this episode is Anthony Poponi. He says about himself, “At my core, I am focused on reducing suffering at the levels of the individual, the workplace and the community”. As you will hear, this is exactly what he does.</p>
<p>In 2016 Anthony started his consulting and speaking company, Focus On The 40. As he will tell you he is committed to helping focus on achieving the full %40 of happiness over which we have control.</p>
<p>Talking with Anthony on this episode was intriguing for me and, I think, we challenged each other in many different ways. As he mentioned to me we are aligned in so many ways, but as I observe, we come to the same points from different and both relevant places. This episode was as fun as I could ever expect one to be. I hope you will feel the same way.</p>
<p><strong>About the Guest:</strong></p>
<p>ANTHONY POPONI is the FOUNDER OF FOCUS ON THE 40, LEAD PRESENTER AND HUMORIST.</p>
<p><strong>MY MISSION.</strong>
At my core, I am focused on reducing suffering at the levels of the individual, the workplace and the community. People are struggling, burned out, and directionless more so than ever before. We’re disengaged and looking for inspiration, deeper connection and a sense of purpose—and this is challenging our workplaces at a time when we need to get the most out of our people.
We’ve been led astray, seeking happiness by chasing the myths marketed to us. My work is centered on refocusing on the 40% of our happiness that we control through the active crafting of our lives which includes pushing through the hard parts. I’ve been told I’m “tenacious about my happiness.” I love that phrase and want to bring that mindset of actively crafting a fulfilling life to my audiences.</p>
<p><strong>INCREDIBLE DELIVERY.</strong>
Humans are wired to feel good when connecting with others, and events are a huge part of what’s been missing since the whole pandemic thing started. Conferences, retreats and team-building are important opportunities to reconnect and reengage. So, I urge you to make your events fun and inspirational by finding the right talent (ahem, cough, me).
And events are hard to pull off. I have over two decades of experience presenting at events of all types including grand galas, festivals, corporate events, conferences and intimate parties. You get this vast experience in a human smoothie of “subject matter expert” and “comedic genius” on stage and BOOM! Your event goes from “good” to “memorable” and “talked about.”</p>
<p><strong>SERVICE FOCUSED.</strong>
In my work, I take pride in solving challenges for businesses and for associations looking to provide value for their members. When at home, I’m honored to be part of a community of caring, passionate, driven and yet funky people in Bend, Oregon. Service is important to me and I find joy in volunteering my time as a Board member for the <a href="http://www.bgcbend.org/" rel="nofollow">Boys &amp;amp; Girls Clubs of Bend</a>, <a href="http://www.commuteoptions.org/" rel="nofollow">Commute Options</a>, and I’ve also emceed about every community event under the sun. It lights me up!</p>
<p><strong>HUMBLED OUTDOORS.</strong>
When I’m not working, I’m usually outside seeking open spaces and especially water. You can find me exploring the breadth of life’s humbling experiences through snowboarding (below average) and playing hockey (really poorly). When snow turns to water, I’ll be rafting (flipping) and fishing (it’s not called catching for a reason), on my motorcycle (generally not enjoying), hiking, and smiling while mountain biking. Or navigating a series of near-death experiences on a surfboard. I’m having fun.
Performing improv and live comedy keeps my brain churning and making people laugh and engage with life is an element of my purpose. I occasionally have a bruised and scraped-up body (and almost always a bruised ego). But I’m happy</p>
<p><strong>Ways to connect with Anthony:</strong></p>
<p><a href="https://www.linkedin.com/in/anthonypoponi/" rel="nofollow">https://www.linkedin.com/in/anthonypoponi/</a>
<a href="https://www.facebook.com/AnthonyPoponi" rel="nofollow">https://www.facebook.com/AnthonyPoponi</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, thanks for joining us here on unstoppable mindset where inclusion, diversity and the unexpected meet love the unexpected part. Today, our guest is Anthony propone, who is going to be as unexpected as they get. Because he among other things, is a humorist. He is very committed to trying to eliminate suffering at the individual, the workplace and the community levels. And we're going to get into a lot of that. I don't want to give it away because it's no fun. He's supposed to be the expert in that. So Anthony, welcome to unstoppable mindset. I'm I don't thanks for having me. Well, glad you're here. So why don't we start I love to start by learning a little bit more about you in general growing up and all those early Anthony things? Well, that's a start.
 
<strong>Anthony Poponi ** 02:08
Yeah, let's get started. I mean, I've we're gonna have to have multiple episodes here to cover my entire life story. But I'll give you the quick version.
 
</strong>Michael Hingson ** 02:14
Oh, you can start off with in the beginning, it's okay. In the beginning,
 
<strong>Anthony Poponi ** 02:19
there was a big bang and the universe became and then the you know, I love Calvin and Hobbes, I don't know if you're a fan, but he always has these crazy stories about in the beginning. And he has this one script where like, you know, basically God creates the universe. And that Calvin, the six year old little boy, is the culmination of all of the things that the universe has put together. So I think of myself as that self centered narcissist as well at times. Yeah, I grew up on the East Coast. And I think the thing that's been really formative for me and and it wired me in a certain way that I really appreciate is I grew up in a portion of my life from about age five to age 12, in poverty, living in low income housing, living off of what was food stamps back in the day living with my mom, I was five, my sister was three, my brother was one, of course, I was the favorite. And,
 
</strong>Michael Hingson ** 03:10
like you best, wow,
 
<strong>Anthony Poponi ** 03:11
yeah. And so my sister and brother brought his grandkids and then I became, you know, a second and third fiddle. And so now at least, I'm still on the podium. But I think that was really important for me, I mean, my dad was was, and still is, in my life. My mom was a loving mother, that environments really challenging. And we know a lot from the research into psychology about how impactful those times can be in our, in our lives. And, and so I think it's been really interesting for me to take the good and the bad from that, you know, the bad is the adverse childhood experiences, which is the technical term. And the good is it made me wired to serve other people, you know, I was really fortunate to have others take care of me. And it was given a lot of chances in my life. And I want to turn that back around and give that back to the world. And so I think it's really driven me as a surface mindset person.
 
</strong>Michael Hingson ** 03:58
What, what made that leap? What made you make that leap? I mean, that certainly is different than what a lot of people do with their lives and so on. I love it. And I have that attitude. But I know a lot of people don't so kind of what really made that leap happened.
 
<strong>Anthony Poponi ** 04:13
Yeah, it's, it's a really good question. And I don't know, I mean, maybe it's a deep desire to have the sense of belonging, and you know, something in there about like, wanting to contribute and wanting to be wanted, I think, in a way, and it's not that my parents didn't want me it's not that I wasn't surrounded by people that showed me love and affection. But maybe it has maybe some, some fear based wiring to it, but I think it's turned into something that's been positive, you know, for, for me and for, you know, for anyone I'm in contact with, not, not anyone, but
 
</strong>Michael Hingson ** 04:47
some people. Some people, some people can exercise away from their life and that'd be fine too. Yeah, you'd be happier, which is always, always a good thing to do. Well, Older saw subtraction. That's right. And the conservation of happiness. It's a good theory. So you, you went to college and all that,
 
<strong>Anthony Poponi ** 05:10
yeah, I went to college and I have a degree in Biology from the University of Georgia. And for the longest time, up until about 2014, I use that science degree in a lot of different ways. I think one of the things that was really valuable for me and even sort of like in, in this definition of like, alleviating suffering for others, it was for me first, you know, that there was, I remember this one person who I really respected, saying, well, you'll always be nonprofit, environmental, Anthony. And like, that was the label thrust upon me. And I made strides and steps towards breaking that label intentionally and unintentionally. And I think as you kind of like, drop some labels, you can add new labels, you know, or you could probably still add labels even while you have existing labels. But there was this kind of transition for me being like a nonprofit, Anthony anymore. Second, environmental, I started working for boys and girls club that had nothing to do with the environment. And then I was like, Oh, well, now I'm a professional speaker, Anthony. And what's that label look like? And what are these other labels that I would like to add versus maybe later labels that I've accepted at this point?
 
</strong>Michael Hingson ** 06:17
Well, how did you make the jump to I assume it's full time professionally speaking?
 
<strong>Anthony Poponi ** 06:22
Yeah, yeah. Well, it's a mix of professional speaking and workplace consulting. So I do a lot of work with workplace culture. That's still probably professional speaking, depending on how you you slice. Good point. Yeah, it's, um, you know, years ago, I mean, I've always gravitated towards roles where I could be front and center, I love speaking in front of audiences, I have a talent. I think I had a talent for it. And then I develop the skill and develop more of the skill set to do it better and better. And it's been just kind of an evolution, you know, there was a while back in, like, probably 2008 or 2007. You know, someone came up and said, Hey, we're doing this fundraiser for the Animal Welfare League. I was like, Oh, that's great. I have to rescue dogs and, and they said, Would you like to be our auctioneer? And I said, Sure. And then I said, What does that mean? You know, and so it was a yes. And then I did that. And I had a lot of fun with it. I did it the second year. And then I just started paying attention to like, well, what things really bring me joy, and how can I serve people? And how does it not have to necessarily be through nonprofits? And so that kind of led me to just continue index more and more emceeing and then developing my expertise in positive psychology and workplace culture and leadership and all that.
 
</strong>Michael Hingson ** 07:36
What were you doing when you were focusing on biology? What was your day job?
 
<strong>Anthony Poponi ** 07:42
Oh, it was a lot of things that kind of played with all of it. I was a middle school science teacher. For a while I was an environmental consultant, I worked with sea turtles for a long time and the Caribbean and in Florida. I was doing watershed restoration work, Source Water Protection work. So that kind of for nonprofits running those as like an executive director. So it was all over the place. I played with all of it. And I found I mean, I love science, I still love science. And I'm doing work for for the Fish and Wildlife Service these days doing some, some work with for corporate wellness. So it's been really nice to kind of tap back into that world. But I've never been a good scientist, I've been a very good communicator of science versus being the one that should generate the data.
 
</strong>Michael Hingson ** 08:23
I think I probably fit more in that role as well. I wanted to teach physics ever since I started getting degrees. And I thought that was going to be the way I went and went a little bit different way. But by the same token, I think we're all still teachers at heart in one way or another. And so for me, it's led to a number of different things. And now among other things, doing a podcast, which is a lot of fun, and get to meet people like you. Now the real burning question is what did the sea turtles think of your speeches?
 
<strong>Anthony Poponi ** 08:57
I don't know that reptilians have a whole lot of emotional repertoire to share them back with me. How do you get connected to physics? Like what was the what was the thing that
 
</strong>Michael Hingson ** 09:06
I have always been interested in science. And so when I was like, seven and eight years old, I got a radio kit. My parents bought me a radio kit that I could could build some little radios with crystal sets and so on, and, and so they helped teach me the schematics so I could do it. And I've just always been involved with it. I got a ham radio license at age 14, and have had that license ever since. And so radio and physics have always been a part of what I did. And when when I was in high school, General Science first year, the last quarter, the general science teacher, Mr. Doyle said, you know, you look pretty bored here. And I said, Well, I understand all this stuff. And he said, well, so last quarter of the year, and I know you have a ham radio license, and the senior physics class is studying electricity magnetism, we're gonna send you there for your last quarter. That wasn't a change. But I've just always liked it. My dad was an electronics and electrical engineer, ran the precision measurements equipment lab at Edwards Air Force Base. So it was it was in my life life and in my blood and then went to UC Irvine and had a lot of fun there. And I've been doing things that have been technical ever since. So it's really not a problem at all. While I was at UC Irvine, I also worked at the radio station. So that kind of entered the bloodstream as well. That's really interesting.
 
<strong>Anthony Poponi ** 10:30
Yeah, that's, so we both have had this path of like, we started somewhere with something was science for both of us. Like that's the overlap I see. And I think what's really interesting is I was just reading this book the other day, and I'm trying to remember what it was. Maybe it's Richard lighters, the power of purpose, and he was talking about Peter Drucker, who's no pass on? Yes. And, and the quote from Peter Drucker, and I'm gonna paraphrase is that those of us that figure out our career at age 18, and stay the course on that thing the entire time, it's a one in a million chance. Yeah, I think that that, and he didn't back it up with data, it was more of just a commentary. And I just found that comment, I was like, Yeah, I think a lot more people just need to be given that sort of like space to say, I'm taking my best guess, and age 18, or whatever it is, as I'm picking as either a career path or a vocational study, or going to college for something that, just try it, you know, and if it doesn't feel right, it doesn't fit. And you keep learning more about yourself and more about what lights you up and what you can give back to the world, like look for that synergy. And I think that that's where a lot of the suffering exists for people.
 
</strong>Michael Hingson ** 11:37
I think for me, actually, I, I ended up sticking with the one career and the career wasn't being a scientist, but the career was teaching and communicating. And I've always had that. And in one way or another, I have been involved with that. So when I left college, I had a job that that eventually, within a couple of years had me selling full time, and I've been selling ever since. But anyone who really understand sales will understand and know that sales is really about teaching and advising, if you do it, right. And so I think it's just been that way all along. And then of course, September 11 happened, and people started saying, gee, come and tell us what we should learn and the natural speaking process took over. So that was a lot of fun. And frankly, for me, I don't tend to really understand what so many people say about public speaking being such a great fear, because I'm comfortable with it. And I don't think it has anything to do with seeing or not seeing the audience because I know they're there. But rather, it's a matter that if you learn that you're not talking to an audience, but you're talking with an audience, and you want them to be drawn in and be a part of what you do. Why would you ever be afraid?
 
<strong>Anthony Poponi ** 12:55
Yeah, it's really interesting. I mean, like I said, it's something I've just gravitated towards. And then I also think that there's, you know, one of the core parts of positive psychology is about, you know, this, this engaged life and that flow state that me Hi, chicks and Mihai talks about. And the way that he breaks it down that I think makes a lot of sense to me is, and we don't necessarily recognize this and see these patterns in ourselves without introspection. And what I mean by that is, he basically says, there's this flow channel, right, and you remain in this place of being super engaged, lose track of time, and you're doing something that's challenging, but it's at the right challenge level for you. So it's, it's the right mix of challenge and ability. And I think, you know, the first few times the, you know, I gave a presentation on on content matter, you know, like on neuro chemistry. Somebody said, Can you do a 20 minute talk? And I was like, whew, 20 minutes. That's a long time, you know, and now I'm like, give me two hours, give me a day, give me you know, give me two days, like, there's so much that we can be sharing and also doing together, right? It's communicating with versus just, you know, I'm not going to just do a two day retreat with someone and talk for eight hours a day for two days. It's more about creating that, that bidirectional dialogue around what they're wanting to achieve and how we can support
 
</strong>Michael Hingson ** 14:11
them. Absolutely. It has to be a dialogue. It has to be both ways, which is why I always say, I talk with an audience and not to it. A few years ago, the Iowa Police Chiefs Association asked me to come and speak. And I didn't pick up on this at first. They wanted me to do the keynote address. And it dawned on me over a few times in conversing with him that I was going to have three hours to do the keynote. Oh, wow. So it was a lot of fun. And we did have a lot of interaction back and forth too. So yeah, that's the way it really needs to be because I think that any audience doesn't want to be lectured to as such, but really, the the real, engaged audiences are the ones that are engaged and they're a part of the process.
 
<strong>Anthony Poponi ** 15:04
Yeah, it's and that's hard to achieve when you have a gigantic audience and a limited amount of time or even, like the way that I always kind of frame a keynote for me, the way I approach them, it's, it's a comedy show with content. And I think we're, I can do a really great job and serve people better, is a big give me time. While I'm also at that, in that conference, or in that space to say, I'm gonna, like, get you to think about a few things. And then, and we don't have time for you to have a little back and forth, or it might be time for q&amp;a. But I want to have, give me two hours for a workshop after that, we're gonna run down, but just pick a vein, and we're gonna run down whatever vein they think is most valuable to their audience. And then people can select in to say, Oh, that was intriguing. I want to know more, and I want it to be a little more personal to my own challenges. So I'm gonna go go to that.
 
</strong>Michael Hingson ** 15:52
And I always feel that if I'm not learning at least as much as my audience, then I'm not doing my job well, because I love to go and spend some time before speaking. Because oftentimes, I'll find that there are things that I hear that I can integrate in, which makes it more meaningful. But I need to gain a lot out of being at any event. And gaining that I get comes from listening to what other people say or interacting with them. And I, when the opportunity arises, do love to have q&amp;a?
 
<strong>Anthony Poponi ** 16:24
I mean, q&amp;a is the hardest part. And it's also sometimes the best part, it gives you just an insight into what really resonated and jumped out to people. And then what they need more of.
 
</strong>Michael Hingson ** 16:33
Yeah, for me, it's always hard to get people started on asking questions. So they're, they're very uncomfortable. But once you open the dam, yeah. Then the questions come. And that's really cool. And again, that's a great way to to learn a lot more. Let's say you've been speaking professionally, since you said, what? 2014?
 
<strong>Anthony Poponi ** 16:56
Yeah, yeah, somewhere back in there. And they went from a side hustle to a full time gig and somewhere in that timeframe to well, around 2016, then it became more of a full time thing.
 
</strong>Michael Hingson ** 17:06
How was it like during the COVID?
 
<strong>Anthony Poponi ** 17:09
Oh, it was tough. Yeah. Yeah, you know, fortunately, a good part of my business has always had some consulting to it. And that still existed for workplaces. And, you know, people were transitioning to virtual and trying to keep their people engaged. So, you know, it was good. And I don't want to ever repeat the pandemic. But it helped me take stock of a lot of things, as I think it did with a lot of people. And it, you know, I did a lot of good things for my community as well, you know, I was doing free virtual talks all day long. I was writing, I have a history when, when I was working with nonprofits and fundraising. So I was writing grants for my local food pantry, we landed a couple of big grants that came through during that time. So, you know, I put stuff on pause a little bit, I did a lot of online training for myself, which was helpful, I produced my first workbook. So there was a lot of good things that came out of having that time and space. But, you know, I love the being in my office all day long. That's not the part I love. And part of that love is working with groups and working with people. So you know, getting back to that was important for me, for my own happiness for my own fulfillment.
 
</strong>Michael Hingson ** 18:17
You have talked a lot about people being not well engaged, we're not happy in the workplace and other things like that. So tell me a little bit more about that, if you would. Yeah, you're gonna start in any specific area? No, I'll leave that to you.
 
<strong>Anthony Poponi ** 18:38
Yeah, you know, certainly post pandemic, we're seeing a lot of, you know, everybody knows these terms of the great resignation, and quiet quitting, and all of those things. And you know, how much of that has been driven by kind of coming back to work after we kind of came out of crisis mode, and we were like, Hey, we're all rallying together, you know, we're gonna get through this together. And then people, you know, last boundaries between work life balance, hybrid became the way of doing things or working virtually. And those are, it's hard to create boundaries there, you know, and then layer on just different pieces of like, Okay, now what, like people had time to be introspective and time to get back to their lives. And so now creating those boundaries is, I think, really been helpful, helpful. But also people are like, Oh, this work that I was always doing is maybe not the work I shouldn't be doing. And so I think it's led to a lot of, you know, disengaged employees and, and that's a, it's a lose lose proposition, you know, like an employee that's not getting fulfillment out of their work is and because they're not leaning in, and they're not trying, you know, getting things done and being productive and all that that's a list for them. And it's obviously this for the workplace. So, you know, a big part of what I do when I'm working with groups is say, like, let's figure out who you are like who you are as an individual. Let's figure out what lights you up let's figure out what your skills and your gifts are. And then let's figure out like we you know, all the all the fun stuff, strengths, finders and leadership styles and all those things, and then let's figure out how to put those views as much as you can. Now Very few jobs are gonna let you do that all day all day long. But the more we can align those things between passions and values and gifts, you're gonna find more purpose in the work that you're doing. And that's great for the workplace. And you know, it takes time, it takes energy, it takes up investment, but it's worth it. And sometimes it means that that's the wrong job for you are like, as in a position, or it's the wrong workplace for you, if some of those things are often so I think so. So much of that is just exploration that you have to do.
 
</strong>Michael Hingson ** 20:30
Do you think that a lot of people are really unhappy at work?
 
<strong>Anthony Poponi ** 20:35
Uh, huh. You know, I don't know, the the data doesn't look good.
 
</strong>Michael Hingson ** 20:41
Why do you think that is? I've had that impression, too. But But why is that? And is it? Is it just in this country? Or is it all over?
 
<strong>Anthony Poponi ** 20:50
Um, I people are generally pretty, pretty low engagement levels. I don't know if that's actually a really good analogy, measurement tool for looking at what happiness looks like. I mean, I think work is supposed to be hard. And, you know, part of the, it has hard parts to it. And that's, that's because we're learning new things and trying things and we're engaging with groups, and there's going to be natural conflict in those things. Like it's, it's at all levels are everywhere, like, I'm part of a performing improv group here. And there's like, conflict within that. I'm like, we are volunteers. We're here to entertain people and have a good time, like, but why are we adding on this dramatic element? I guess, because, well, we're dramatic people are performing. But, you know, I just think it's human nature. And so you know, that's one layer is like, the social dynamic at work is really hard. And then all these other pieces, it's just like, Can I do things that I really find enjoyable? And I'm not saying that I have a completely dialed I mean, the, the best thing I've done in my work day today, is actually having this conversation with you. Because I like talking to people. I like conversing. I like sharing information. I like learning new things, versus sitting behind a computer and take a picture.
 
</strong>Michael Hingson ** 22:01
Yeah, me too. You know, my wife passed away in November of last year. So it's now been four months. And it'll be two weeks, on Sunday. But one of the things I've noticed, since she passed, and in even a little bit before she passed, although I really became aware of it later was doing these podcasts has just taken on a whole new meaning. It's been fun. And every time I get a chance to talk to somebody, it lightens the day, because they have new things to say that I haven't heard. And I get to interact with them. It's just a totally unique thing. So it's again, getting back to that whole interaction. Yeah.
 
<strong>Anthony Poponi ** 22:46
I'm sorry, for your loss, glass grease, grief is real. And people need to give themselves the the ability to honor that and be okay with that, you know, and I think the more we can share those things like vulnerability in life, and in the workplace is an incredibly valuable thing. And, you know, I think that's the other part of this too, is like we treat, we treat our lives as like compartmentalized, and they're not compartmentalized, it's all this, it's an amalgamation of all the things it is
 
</strong>Michael Hingson ** 23:12
it's everything. And like I like I tell people, I don't move on from Karen passing, I move forward, because moving on really implies that you're going to move on and forget. And that is absolutely the last thing that I want to do. Because it's all about the memories. It was 40 years minus 15 days of being married, so that the memories are great, I love them all, I cherish them. And at the same time that adds to enriching my life today. And I'm always happy about that.
 
<strong>Anthony Poponi ** 23:43
That's great. And I love the difference between moving on and moving forward. And I've had to embrace that with the loss of a friend to have just like, it doesn't, you don't want to move on, you know, like, this honors, all the richness that was there of all the great things that came from.
 
</strong>Michael Hingson ** 24:00
Yeah. And it's really important to to make that distinction. And she passed because as I tell people, the Spirit just oftentimes goes faster than the body she is in a wheelchair her whole life and her body just started not keeping up. There's there's no other real way to put it. I think that's basically what happened. There were a number of different factors into it, but it was just, it was her time. So I don't know where she is now or exactly what she's doing. But I hope I don't get in trouble.
 
<strong>Anthony Poponi ** 24:35
I don't know she might want you to get in trouble.
 
</strong>Michael Hingson ** 24:37
Well, I mean with her I don't want to get with her. I want her to approve. That's kind of important. Have you read 10% happier by Dan Harris? Yeah, I
 
<strong>Anthony Poponi ** 24:47
just read it this you're actually yeah,
 
</strong>Michael Hingson ** 24:49
I found that was an interesting book. And I think he had a lot of interesting things to say. And it's all about happiness. Go ahead.
 
<strong>Anthony Poponi ** 24:57
No, no. You Yeah, I was actually, I don't know that I have anything profound to say right off the bat there, I enjoyed the book. And I enjoyed the story. And I enjoyed it. As a non spiritual sort of person, like, I don't mean towards religion, I don't mean towards spirituality, it was really cool to see him find that I'm seeing a Venn diagram in my head of just like mindfulness and, and, and performance, you know, mindfulness and happiness. And so yeah, I thought it was an interesting, interesting book.
 
</strong>Michael Hingson ** 25:30
He did work hard to not try to get involved in a religious discussion. And it was about mindfulness. It was about sitting back and, and looking at yourself. And I'm a great fan of that. I think that people need to spend time every day looking at how the day went. And I've, I've learned, partly from a number of discussions on these podcasts. One of the things that I used to say was that after every speech I gave, I recorded them, I made audio copies, I would listen to them. And I said, I wanted to because I'm my own worst critic. And I realized that's horribly the wrong thing to say. And what I've learned is, I'm my own best teacher, which is a lot more positive. And what it really leads to is, when I look at it from what do I learn today, what did I learn from doing this? What do I need to learn to make it sound better? Or that didn't sound right? What's the real thing I need to do? So I love I'm my own best teacher, I think that's a much better approach to take. And we, we are way too negative anyway, so it's always good to be more positive.
 
<strong>Anthony Poponi ** 26:38
Yeah, I'm pretty hard on myself too. And those things that, you know, I think when you have an expectation of like, when you have the standard that you've set, and experience that you've done, where you've been, like, that's the best I've ever been on stage. And you can probably think about Windows, or I can think about a couple of instances over the last year or so. And, and then when you don't do that, well, you're still doing really well, like, unless you just completely bomb. And I have a hard time thinking that either of us do that, because we're not there. It's not like we're sticky. You know, like, we're not up there trying to deliver this thing. It's mine hasn't my presentations haven't melted, you know, it's organized, but it also has some organic newness to it. Sure, and I really love. But yeah, even you know, the, the, the be the, you know, what, we're not on our a game and we give the B version of it, we can be really, I can be really hard on myself, I should say. And, and that's still really good. You know, that room for improvement is is good. But it needs to be framed, I think in the way that you framed it.
 
</strong>Michael Hingson ** 27:41
The The other issue, though, is you can be hard on yourself. But again, that can be a positive thing or a negative thing. And for me, it's all about why wasn't it what I expected it to be. And that analysis is I think the most important thing for me, and I will continue to do that. And the time may come when I'll never feel that things really went poorly, which means I've been improving, or there will be a specific reason I can immediately point to it like, Oh, I just wasn't feeling well that day. But you're right, we will probably pretty much always be on and the key is that people won't notice it. And shouldn't because we're professional enough. But we're also skilled enough. One of the things that I remember I collect old radio shows as a hobby, and Abbott and Costello, the comedians in the 50s, and so on, I think it was Lou Costello. One Sunday, they were gonna going to do the show, his daughter drowned in their swimming pool that afternoon, but he still went on and did the show that night, and no one ever knew. Because he was able to transcend it. And, and as you said, there's got to be a time for grieving, which is extremely important. But when that was going on, he did what he needed to do, and he was skilled enough to be able to do it.
 
<strong>Anthony Poponi ** 29:09
Oh, it was probably a reasonable break from when the grief as well, you know, to just compartmentalize that for a moment and run away from it, you know, but, you know, to be able to move on and distract yourself with something else. Briefly. I'm
 
</strong>Anthony Poponi ** 29:22
not saying that that's a great strategy is used all the time. Right? There's times when you need to get out of your own head.
 
<strong>Michael Hingson ** 29:31
Yeah, you got to what are some techniques that people can use to make themselves or become happier in the workplace?
 
</strong>Anthony Poponi ** 29:40
Well, I think we, you know, I'll read their reiterate some of the other stuff. I mean, the, I think you got to figure yourself out, right? And B go back to that Peter Drucker comment about, like honoring that you need to figure yourself out and who you are now and who you're going to be and who you were there. You know, they're all different things. And then you can really shape things a lot better. That's a win win for everybody involved if you're, if you're aligning things better. And so, you know, do the strengths, finders work, do work on leadership, understand your character strengths, like, you know, do at this training, whatever the thing is that you need to do to kind of start off being able to put some language to the things that you're really great at, and then try to do those things as much as possible. I think that you'll find a lot more joy in the work, you'll have a lot more success in the things you do, you'll be happier doing it, it's just a great opportunity. And, you know, and then I think the other thing is that relationships are working really valuable. And relationships in general are really valuable. And so, you know, encourage people to really build strong relationships. And, and you should have that I mean, even the work that's come out by Shaun Baker, I don't know if you've ever heard of him The Happiness Advantage? Yeah, yeah, I encourage you to watch his TED Talk. It's a 17 minutes of just absolute brilliance. He's so funny. And he's so articulate, and he's got a great, he's a excellent researcher. But he talks about there being kind of basically like three components to what makes us successful work, one relationships, that we have social support, relationships, and they can be at work and they can be outside of work. But we need to have as we you know, we don't operate in a vacuum as humans, than introverts, extroverts, the different numbers of friends, that's fine. But it just makes sure that you have a social network that's strong, whatever that means for you. And then, you know, finding that alignment between things that you're really good at, and leaning in in ways that have a positive outcome, because of your way to engage with those things really well. And then also, optimism is really important. So having a belief that there's a better future out there that you're that you're actively going to be the one to help create. And I think those all kind of weave together really well.
 
<strong>Michael Hingson ** 31:49
And I think having a good relationship with ourselves is extremely important. We, we need to like ourselves, and we need to learn to like ourselves, which is why I like best teacher, as opposed to worst critic anyway, but we need to do that. But again, I think the other the other technique, I would add, which is what we talked about a while ago, which is you really want to look at the end of each day about how things went. And even the good things, what what might I do better? Or have I really done it as well as I could? And it's okay to say yes to that, by the way, I think. But at the same time, if there are things that that didn't go well, so what's the deal here? And what did we do to address it, and we can do that. But if we don't take the time to think about those things we're never going to learn.
 
</strong>Anthony Poponi ** 32:37
I mean, 100%, I would say that you need to be looking at your life at scale. And I share this with groups a lot about you know, every year on my birthday, I carve out some time, and I kind of do a urine review. And I use the tools that I use in my audiences, I use them with myself, I kind of look at the different domains of my life, and what's going well, and what what can I be doing better? What would I like to shift? What are the easy things to shift? What are the harder things that will take more time to shift? What are the things that aren't going to change? You know, there's some of those out there as well. And, and really paying attention to those things. And of course, doing it once a year is a nice thing for like, Alright, here's my baseline from last year. And now where where am I gonna year because some things will take time. But the opportunity, you don't want to wait all year. Think about making those chips.
 
<strong>Michael Hingson ** 33:25
No, it's always about setting goals. It's always about looking at what you want to do. But then every day, exploring it and re examining it gives you the opportunity to say how do I move forward with that? Or what do I need to redefine, but so many people say I don't have the time to do that you always have time to do that, if you choose to
 
</strong>Anthony Poponi ** 33:48
even better make the time to do it. You know, I mean, it's like one of those things where it's like, I don't like the word should. Yeah, but it's this is such an important show, you know, like, it's an important thing that I think, you know that we can get stuck in this kind of like default life of how things are going. And if we don't examine the things that we really love that we want more of, and then the things that aren't working and how to subtract those from our lives as much as possible. It's a missed opportunity. And it's that whole metaphor of like, having, you know, a jar, and then you if the rocks are the big things, that you put those in the jar first. But if you wait and keep filling the jar with all the little stuff, the sand and the pebbles and all those things, you won't have any room for the rocks, that thing important things in your life, right? That's finding ways to prioritize those is important. Can you do that every single day and make sure that you aren't just focused on your rocks every single night? Probably not, you know, and that's okay. But you know, if you lose sight of those sort of things, then you can be like, Well, I don't have time to do the things that are really important. Well, then it's on you to change it. You're the only person that could do that.
 
<strong>Michael Hingson ** 34:51
Yeah, what's really important then you're missing the point.
 
</strong>Anthony Poponi ** 34:55
Now we're let it go. I mean, quit being so like, Oh, I just wish I could be alive. Well, you can wish you could or you can actively happen, right? And, and there's, there's benefit, I think, in taking that approach of saying, I thought I really wanted this thing and I'm not making time for it. And instead of wanting and wishing and being angry that I don't have it, I'm gonna let it go is no longer possible for my life? And I'm gonna move on. But there's a relief in that.
 
<strong>Michael Hingson ** 35:22
Yeah, I'm a Yoda fan Do or do not? There is no try. I've ever since I saw the movie the first time, I've always loved that line. And it's true. Because you either do it or you don't. If you talk about trying, you're introducing doubt. And, and it's okay. If you do, and it doesn't succeed, then you go back, and you look at that, but the doubts the issue?
 
</strong>Anthony Poponi ** 35:51
Yeah, I like that. You Yeah. And even if you try and fail, at least you don't have to think about regret. You know, right. Unless, unless you gave up on trying iterating and saying, Oh, it didn't work because of this. I'll try this, you know?
 
<strong>Michael Hingson ** 36:07
Yeah. That's and fail. Again, it's a learning experience, as opposed to being a negative well, by just screwed up, you know, what do you learn?
 
</strong>Anthony Poponi ** 36:16
Oh, there's plenty of times I just screw up? Well,
 
<strong>Michael Hingson ** 36:21
well, you know, in your case, when you talk with yourself every year on your birthday, which one gets the better presents? is That's the real question.
 
</strong>Anthony Poponi ** 36:31
Pretty good care of myself on my birthday?
 
<strong>Michael Hingson ** 36:35
How much of our happiness is really under our control? Yeah, to cover it. But I'm curious to see what you'd say to that? Well, I think
 
</strong>Anthony Poponi ** 36:45
we kind of, you know, we're dancing around it. And I think the thing that is valuable for people to hear is that a lot of it, you know, and the name of my business is called focus on the 40. And the reason that it's called that is because about 40% of our happiness is within our control through intentional action. And so back to your Yoda of is no try, there's only do How does He say
 
<strong>Michael Hingson ** 37:06
there is no doer? Do not there is no try, right? There
 
</strong>Anthony Poponi ** 37:09
you go. And so taking action and, and you've heard me use this term today, during our our time together, I'm just I think of happiness as a verb, it's the act of crafting of happiness, like you should be. Well, I guess that doesn't mean, in that phrase, it probably isn't a verb, but I'm not the syntax person. But you know, we have to make those intentional choices about what we're going to be doing to shape our lives. And you know, the other 50% of our happiness is genetic, we kind of come up with a set point that's inherited from our parents. And then there's 10%, that's really controlled by life circumstance, we put an inordinate amount of focus on that 10%. If our circumstances will change, we will be happier. And the science shows that we just it doesn't affect our happiness that much.
 
<strong>Michael Hingson ** 37:52
When September 11 happened, I remember afterward, reacting more and more strongly when people said we got to get back to a normal. And I, I subconsciously and then eventually really was able to articulate No, we're not going to get back to normal, because normal will never be the same again. Yeah, this is the normal, the new normal, and the new normal is ongoing change, actually even more than we had before. But the reality also is we do always try to control so many things over which we don't have any control. And we should worry about the things that we can control. And the rest. If you worry about them, it's just going to drive you crazy.
 
</strong>Anthony Poponi ** 38:35
Absolutely. I mean, those concentric rings of circle of influence, you know, we have so little control and some of these outlying things. And if we put our attention on those, it's yeah, it's just going to dry, it's gonna drive us crazy. It's gonna make us unhappy. And it's, it's not changing anything other than how we are perceiving and how we're reacting to it.
 
<strong>Michael Hingson ** 38:55
Why are we so negative about changing chaos, especially when people say all the time changes all around us? We're always on we're always going to be changing. And then when something affects us, we hate to change.
 
</strong>Anthony Poponi ** 39:11
Yeah, I mean, you know, Cass, I think that our brains don't like uncertainty, you know, our brains like a defined target, and then define a problem. And then we put our supercomputer brains towards that towards solving that. If, if the target is always moving, that's chaos, right? It's targets all over the place. And that was What's so hard about the pandemic, and even all that. The impacts from that, just like the marketplace is changing, and supply chain is changing. And now we have stuff going on in Ukraine and things with China. And all these changes are going to keep coming. And you know, when they're definable, it's easier for our brains to compute the answer and the solution for those. When they're constantly changing. It's hard because our brains are like, Well, I was working on this problem and it looked like this and now it doesn't look like that at all. So it just creates it's hard for us and And it's the it's the same thing within, like even a workplace or just in anything that you're doing is that, you know, we build up expertise in things. And we build that up through cataloging experiences and learning new things. And then, you know, trying and solving, trying and failing sometimes before we solve. And so it feels good for us to do things. And it feels hard for us to be confronted with something that we don't know that we can solve. And if you can flip the switch in your mind and say, This is a new challenge, and it's causing me stress, and the term has actually challenged stress. Like, you know, when I get through this, I'm gonna be better for it, you know, and it's what I would call strategic discomfort, you know, like, there's value in this discomfort, because when you solve this thing, you're going to move forward. And, and that's a great thing to do for yourself to continue to challenge yourself. And, you know, doing it the right increment level, makes it easier to tolerate that change in those challenges.
 
<strong>Michael Hingson ** 40:51
If you're able to step back and recognize what you just said, and recognize that the stress is there, that's the important part, rather than just letting it overwhelm you go, Oh, this is a challenge. Okay. I don't know if I'm going to be able to do this, or I'm going to do this, I'm going to have to figure it out. It may take a while. But it is something that I can deal with in one way or another because human beings are great. And then work toward that. Rather than letting it stress you that's the big issue.
 
</strong>Anthony Poponi ** 41:22
Yeah. And I think you did a good job there of saying, Oh, I feel what do I feel? Oh, I feel stressed. Why do I feel stressed? Like, what can you unpack that? You know? And like? And that's where I think like this literacy around our feelings and literacy around what what challenges look like in literacy around? Why it feels good to achieve things. Like, if you can start, like understanding those pieces and breaking it apart, then you can be like, Why do I feel like this right now? Because I'm not being challenged? You know, there's another side to that.
 
<strong>Michael Hingson ** 41:48
Good point, too.
 
</strong>Anthony Poponi ** 41:49
I'm bored, you know? Yeah, that's good.
 
<strong>Michael Hingson ** 41:53
One of the things that I talk a lot about to a number of audiences is trust and teamwork. And I talk about that, because having used guide dogs now since 1964. Oh, well, long time. What I've, what I've learned over the years, is that wild dogs do love unconditionally. And I absolutely firmly believe that's true, unless they're just so abused, somewhere on the line that they're stilted, but they love unconditionally, but they don't trust unconditionally. Trust is still something that has to be earned. But the difference between dogs and humans is that dogs are more open to trust than humans are. And I always, when I have that discussion with people, I hear lots of stories about how well we can trust this person or, or you know, but other people have agendas, and how do we know what their agendas are? Yeah, trust is extremely important in the workplace. How do we deal with that? And how do we get people to be more open to the concept of trust?
 
</strong>Anthony Poponi ** 42:58
Yeah, it's it. It's a double edged sword, right? Yeah, so this statistic that just pops out to me that I think it's, it's dated, mounted as an 18. Or so I think it was from Gallup, they did a survey and about 58% of the people said, they trusted a complete stranger, or than they trusted their supervisor. So think about that, you know, a complete stranger, and we're not, you know, we're wired to give people some degree of trust, and then maybe he wants to earn the rest of it. And, and I say, Trust is a double edged sword. Because by not trusting other people, you're kind of keeping your armor up, and you're protecting yourself. And by letting it down, I think it's incredible. Like, there's magic behind being able to trust all the people around you, and what you can achieve with those people, doing anything, playing team sports, or working in a community, being on a board of directors, when everybody can just be very candid, and very transparent about what's going on what they're thinking, what they're afraid of what they're worried about. What they're excited about, you know, and sometimes even being excited about something is a vulnerability. And so yeah, I think it's, it's, you know, trust is incrementally earned, is broken in a heartbeat. And if you break it, you gotta fix it. You know, that's the big part of it.
 
<strong>Michael Hingson ** 44:13
And that's the real key, it's, again, we you may not trust your supervisor, but are you open and willing to be open to gaining their trust, and they earning your trust? And of course, that is, the whole point is that you said it's incrementally earned, and it can be broken in a heartbeat. And that's a very important part of the process. But we've got to start by being open to it. And all too often, I think we just send out messages that we're not open, we're going to keep the armor up, and that doesn't help.
 
</strong>Anthony Poponi ** 44:49
No, I don't think it helps anybody. It's, you know? Yeah, it's so complicated. And, you know, micro, it's like, I use the metaphor of like, you You can't microwave to a trust, you know. And it's a slow cooker process. And it takes attention. And it takes time. And I think it's actually one of the things that it's impacted really heavily by this high degree of mobility we have in the workplace right now, even high degree of mobility and community, you know, used to be that we were born and raised somewhere, and you stayed there, and you live there, and you inherited your parents business, and you know, you stayed the whole time and want to community. And through that, you know, you're cataloging all these behaviors of all these people and building trust and building relationships that, you know, could be transcendent, you know, of politics and belief systems have all that stuff. Because you get to know the people. And you get to know the person behind whatever labels get put on. And it's an I think, the same thing in the workplace. You know, if you're only in a position for two years, you know, you're, you're kind of there and you're looking to be upwardly mobile, you're doing whatever you're doing. But there's, that relationship takes a long time to build. And it could just be getting to the point where you're like, we've been through a lot together, and now I trust you. And by the way, I'm moving on.
 
<strong>Michael Hingson ** 46:04
But that's better than not trusting at all. Oh, sure. Sure. Absolutely. Yeah, I can understand that. But, you know, we've got such a world today, you mentioned a lot of things before, like China and Ukraine and everything else. And all the things that are going on in this country, the people who we have mostly been raised to think that we can trust are demonstrating all too often that we can't, and shouldn't just because of the way they behave, and that doesn't help our psyche and ability to learn to be open to trust either.
 
</strong>Anthony Poponi ** 46:41
Yeah, it's the corruption and all those sorts of things. And even I asked him, if I can pull the statistic out of my brain, I probably can't, but just, you know, the overall decline of trust and belief in government and even business is, you know, it's went down, I think, four percentage points in the last two years or something like that, you know, whatever the numbers are, it's not going in a better direction.
 
<strong>Michael Hingson ** 47:04
No, it certainly isn't. Yeah. Well, when did you start your company focus on the 40?
 
</strong>Anthony Poponi ** 47:10
Oh, background? 2016? I think,
 
<strong>Michael Hingson ** 47:14
and I assume it's focused on the 40. Because you're talking about the 40% of happiness?
 
</strong>Anthony Poponi ** 47:19
Yeah, yeah. Yeah. Yeah. And it's, you know, from stage, it's a different, you know, and talk about workplace, you know, that the hard parts of workplace happiness from a stage and then when I'm working with groups, it gets, like, into the nitty gritty of really examining. So it's, it's workplace happiness, but it's, it's very tactical, when when delivered with group. Do you do workshops and stuff with groups? Are you mostly just from stage? Mostly from
 
<strong>Michael Hingson ** 47:44
stage? I've done some mostly with groups, I do more on accessibility consultant. consultancy than, than anything else, but mostly from the stage. Cool. Keeps me keeps me going. Well, yeah, I'm glad you enjoy. So for you in terms of what you're doing through the company, and so on, how do you go about assessing what is occurring in a workplace? And how do we work to bring out the most productive cultures and the most productive people in them?
 
</strong>Anthony Poponi ** 48:17
Yeah, I mean, that's always a tricky one, you know, getting people to be candid with you about what's going on? Well, you know, usually you're talking about somebody that's a leader within an organization, or at some leadership level, and, you know, I mean, that's one of the big parts of trust, like it, can leaders hear from their people about what's going on? Well, they will hear that a lot. But sometimes it's skewed towards that versus being like, Hey, these are other things that are happening in the workplace that are not good. And if that trickles up, I guess towards leadership that can make decisions around that great. And they can accept that and can bring that in and say, Hey, this is you know, we have a problem, or I'm fixing it, it's okay. You know, it's the nature of, of a dynamic, the dynamic nature of LV culture, which is living, breathing changes all the time. I was just gonna say, I have assessment tools, you know, and I use those. And then I think there's a lot of interviewing, and just people want to, when I'm given the time to do that, and being like, you know, what the ideal relationship for me is, like, let's do some assessments, let's figure out where you are. Let's set a base baseline, let's try to parse out what some of the things are we can do to open the door on that conversation about what's going on in this workplace. And then as I build trust within the group, and as I build trust between them and me, then we can start to be more candid and more candidate and more candidate.
 
<strong>Michael Hingson ** 49:32
Do you think more leaders don't tend to get a lot of that useful information? Because whether it's intentional or not, they're sort of sending a message or the way they behave that they're really not interested in getting it. They don't want to get psychological or or whatever.
 
</strong>Anthony Poponi ** 49:50
I mean, it's a qualified yes. And the reason I qualified is I don't know how to put a number on much of that, you know, I've seen statistics out there on it before about What it looks like about how many leaders are really hearing the truth from their people something around 60%? You know, that sort of transparency? It just really, I don't know, I don't know about you. But like when I am working with CEOs, and I'm seeing CEOs, and there's some that immediately I'm like, that's the guy. That's the guy that should be leading this organization. Yeah. Because it's not about him. It's about what he can bring out in this people. You know, and certainly, there's somebody at the top there. But you know, being infallible and invulnerable and omnipotent, I think you're just like, failed definitions for what leadership should look like?
 
<strong>Michael Hingson ** 50:39
Well, the other thing is, you said roughly 60% of leaders hear the truth from their their people. So there's hearing the truth, and then there's hearing the truth. And that's the course the real issue. Yeah. Because if people since they're not being heard, then that doesn't help the situation. I think that happens all too often. I think we've all seen that one way or another.
 
</strong>Anthony Poponi ** 51:02
Yeah. And I mean, there's leadership at all levels to you know, that. If nothing else, you can lead yourself. And that's about making choices and decisions and even what you're talking about. But being introspective. Yeah, saying, you know, what's great about today, what was that great about today? Like that? That's something in itself of being like, you know, what did I do well as, as an employee, as an area as a community members of parent or as a spouse, or whatever it would be. That level of introspection is valuable. And, you know, the problem is, you know, if you have leadership that, that I'm going to put a period on that, because I'm kind of tangent and making a tangent here. But there, if you have this like insular group of people that are like, That can't hear these outside influences in these outside concerns, and they don't great channels of communication around that, you can perceive that things are going great. But that may not really be the what's true. And that's not just the CEO when I when I was like departments and teams, and you know, whatever those clusterings aren't workplace,
 
<strong>Michael Hingson ** 52:02
well, it's everyone because somebody may be telling you the truth as an employee, and you're not hearing it. And so it, it is something that has to occur at all levels. And it might very well be that the leader is trying to tell you something that should be told to you and you're not listening, or you're not hearing it then so that happens. For sure. What's the difference? Or what's the relationship between happiness and success?
 
</strong>Anthony Poponi  <strong>52:25
Yeah, I mean, we talked about it a little bit more. Yeah, a lot of us put this kind of this causality or this? Yeah, I'll just say causality between happiness and success. As you know, I'll be happy when I'm successful.
 
</strong>Michael Hingson ** 52:38
Whatever that means. Yeah. And
 
<strong>Anthony Poponi ** 52:40
you better be able to define success really well. And then so that, you know, when you've achieved that, or when you're nearing it, or when you're, you know, at least you're aiming in the right direction. And then, yeah, so I'll be happy when I'm successful. The causality is backwards. And you know, the work of Shaun Baker and others have basically said, it's, I'll be successful when I'm happy. Yeah. And I don't mean happy, like running around the office doing cartwheels. I mean, like, aligned and engaged in all the things that we talked about before, like using your gifts and your strengths and having a, you know, an active using those actively in the workplace. And those can be way more predictive than just your skill set that one. Yeah.
 
</strong>Michael Hingson ** 53:21
And that makes perfect sense. Yeah,
 
<strong>Anthony Poponi ** 53:23
I'm glad it does. I mean, you know, you can't Don't don't wait on creating love in your life. Don't wait on creating happiness in your life. You know, those two things are like they should not be delayed waiting until some right time. Is that right? Time will never come through it now. Yeah.
 
</strong>Michael Hingson ** 53:40
You got to start. And that you do have control over?
 
<strong>Anthony Poponi ** 53:44
Yeah, absolutely. That's that 40%?
 
</strong>Michael Hingson ** 53:47
Well, how a few people want to reach out to you and talk with you and learn more about you and so on. Since we've been doing this for a while. How do people do that?
 
53:56
Well, I'm a raging narcissist. So my website is my email, or my My name is, so it's <a href="http://Anthonypoponi.com" rel="nofollow">Anthonypoponi.com</a>. And if you don't know how to spell, it's just like Tony Poponi But Anthony Poponi. So P O P O N I, or you can go to focus on the 40 focus on the four zero <a href="http://and.com" rel="nofollow">and.com</a>. And that'll get you there as well. And I'm on LinkedIn and Facebook and not on Tik Tok. Probably still have a MySpace account, but I don't use it very much.
 
<strong>Michael Hingson ** 54:21
You don't hear much about MySpace anymore. Do you?
 
</strong>Anthony Poponi ** 54:23
Know it's apparently used a lot though, for by musicians. And I didn't know that. That's kind of the place where theysurprised me too.
 
<strong>Michael Hingson ** 54:31
Yeah, as far as Tiktok. We'll see where that goes. Yeah, never know. Yeah. Well, I want to thank you for being with us. This has absolutely been fun. And maybe we can do it some more in the future. But this has been great. And I will definitely thank you for being here. And I want to thank you for listening out there. Reach out to Anthony. He's got a lot of ideas and I think a lot of ways that can help and we all need to become happier and we need to work at that that is as much an important part of life as anything else. So I hope you will do I'd love to hear what you think about this podcast as well as unstoppable mindset in general. So feel free to email me, Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to my page, my website, talking about being a raving, raging narcissist. www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So we'd love to hear from you please give us a five star rating wherever you're listening to us. We appreciate it a great deal. And I keep mentioning on iTunes especially because they send tend to lead the way of monitoring rating. So blob of five star rating. We really appreciate it. And if you know of anyone who you think ought to come on unstoppable mindset as a guest. Let us know. And Anthony Same to you. If you know anyone that you think we ought to have on, I'd love to hear about it. And we are always looking for more people. But again, thank you for being here with us today.
 
</strong>Anthony Poponi ** 55:55
Yeah, thanks. I really appreciate getting to talk with you. It seems like we have a very aligned approach to the world.
 
<strong>Michael Hingson ** 56:00
I think so. Well, thank you very much.
 
</strong>Michael Hingson ** 56:09
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Producer of Happiness with Anthony Poponi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e712a3e1-f520-4d4d-8bfb-7e4892140fbd.mp3?source=rss&amp;ext=asset.mp3" length="38733455" type="audio/mpeg" />
<itunes:episode>145</itunes:episode>
</item>
<item><title>Episode 144 – Unstoppable Validator with Vicki de Klerk-Rubin </title>
<guid isPermaLink="false">https://pinecast.com/guid/3b026144-6ae5-466c-a19c-648cb8b0bba8</guid>
<pubDate>Fri, 14 Jul 2023 11:00:27 -0000</pubDate>

<itunes:duration>01:01:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ea12cc20-0a04-457f-b2a5-79027e13b372/UM144-Vicki_de_Klerk-Rubin_-Coverart.jpg" />
<description><![CDATA[<p>Our guest this week is Vicki de Klerk-Rubin. She is the director of the Validation Training Institute and a certified Validation master teacher. What is “Validation” and the “Validation method”? Listen in to see.</p>
<p>Validation as Vicki and her mother developed and refined the concept is a better way to interact with and help people with diminishing cognitive skills. Our discussions are far ranging and relevant to anyone with a senior in their family who is having greater difficulties in relating to you.</p>
<p>I believe this episode is extremely important for all of us to experience. Not only do the techniques Vicki discusses help with persons with cognitive challenges, but her processes can help anyone who wishes to do a better job of communicating with others.</p>
<p><strong>About the Guest:</strong></p>
<p>Vicki de Klerk-Rubin is the Executive Director of the Validation Training Institute and a certified Validation Master Teacher. She is the author of <em>Validation Techniques for Dementia Care</em> and <em>Validation for First Responders.</em> Together with her mother Naomi Feil, the founder of the Validation method, she co-authored the revisions of <em>Validation: The Feil Method</em> and <em>The Validation Breakthrough</em>. Ms. de Klerk-Rubin holds a BFA from Boston University, an MBA from Fordham University, and is a Dutch-trained registered nurse. Since 1989, Ms de Klerk-Rubin has given Validation workshops, lectures and training programs in Austria, Belgium, China, Denmark, England, Finland, France, Germany, Italy, Japan, Luxemburg, the Netherlands, Sweden, Switzerland and the United States. She has also worked in long-term care in Amsterdam, leading Validation groups and training staff.</p>
<p><strong>Ways to connect with Vicki:</strong>
VTI Site: <a href="https://vfvalidation.org/" rel="nofollow">https://vfvalidation.org/</a>
YouTube channel: <a href="https://www.youtube.com/channel/UCM9PIB1v5YWqlwkraX7rh1Q" rel="nofollow">https://www.youtube.com/channel/UCM9PIB1v5YWqlwkraX7rh1Q</a>
Newsletter: <a href="https://landing.mailerlite.com/webforms/landing/h2k7l7" rel="nofollow">https://landing.mailerlite.com/webforms/landing/h2k7l7</a>
Facebook: <a href="https://www.facebook.com/ValidationHelps" rel="nofollow">https://www.facebook.com/ValidationHelps</a>
LinkedIn: <a href="https://www.linkedin.com/company/validation-training-institute/" rel="nofollow">https://www.linkedin.com/company/validation-training-institute/</a></p>
<p>Twitter: <a href="https://twitter.com/validationhelps?lang=en" rel="nofollow">https://twitter.com/validationhelps?lang=en</a></p>
<p>Vicki LinkedIn: <a href="https://www.linkedin.com/in/vicki-de-klerk-4966348/" rel="nofollow">https://www.linkedin.com/in/vicki-de-klerk-4966348/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, it is Mike Hingson, your host for unstoppable mindset. Today we get to interview Vicki de Klerk Rubin, although I've been calling her Vicki declerck. She is the director of the validation Institute. And I'm not going to say more about that, because that's really kind of her job along with everything else that she gets to do. I met Vicki, what now a little over a month ago, and she went to spend time with children in Rhode Island, although she's over in the Netherlands. So Vicki, you haven't had mostly to put up with all of our crazy weather out here in California or was much of the crazy weather that the East has had have. You
 
<strong>Vicki de Klerk Rubin ** 02:02
know, we've had our own crazy weather here in the Netherlands.
 
</strong>Michael Hingson ** 02:05
There you go. Well, welcome to unstoppable mindset. We're glad to have you here.
 
<strong>Vicki de Klerk Rubin ** 02:11
And I'm glad to be here. Thanks for inviting me.
 
</strong>Michael Hingson ** 02:15
So what kind of crazy weather
 
<strong>Vicki de Klerk Rubin ** 02:19
it's very, very cold, and then very, very warm, and tons of rain, which I suppose is fairly normal for the Netherlands at this time of year. Which is why we have such beautiful flowers here.
 
</strong>Michael Hingson ** 02:35
Well, as long as the dikes continue to hold or somebody has a finger to put in the dikes, then we're okay. Yes,
 
<strong>Vicki de Klerk Rubin ** 02:41
we are all times you know, the Dutch send water experts around the world to help people deal with flooding.
 
</strong>Michael Hingson ** 02:52
And, and I've heard stories of that I don't know a lot about although I've heard a couple of stories of ways that they have helped. I think there was something on 60 minutes here a few years ago about some of the things that the ducks had been doing to help with some of the flooding somewhere. And of course, it's a whole fascinating process to deal with all that and out here. We have just had so much rain and snow in California. There are places here in California up in the Sierras where we've already had over 670 inches of snow, just this year. Yeah, so that's like, over 55 feet of snow. It's crazy. And then we got a little bit more snow this week.
 
<strong>Vicki de Klerk Rubin ** 03:39
Oh my goodness. Yeah, we're moving right into springtime here. All the daffodils are up and tulips are, you know, just everywhere, every color. It's quite spectacular. Wow. Well, that is a nice time of year to be here.
 
</strong>Michael Hingson ** 04:00
I'm jealous. I think it was 40 degrees Fahrenheit this morning for a low? No, I'm sorry, it was 34 degrees Fahrenheit for a low. And now we're all the way up to 44.
 
<strong>Vicki de Klerk Rubin ** 04:12
Spring is a common spring is
 
</strong>Michael Hingson ** 04:15
eventually. Well tell me a little bit about you. Maybe sort of your early history and a younger Vicki and all that and kind of got to where you are on some of those things.
 
<strong>Vicki de Klerk Rubin ** 04:27
Oh my goodness. Well, I was born in New York City. And I'll skip all the early youth stuff and jump straight to university. My first university was Boston University, where I got a bachelor of fine arts. And then I went off to New York City to work in theatre, Off Broadway and Broadway theater and on the administrative side and then I I'm I did an MBA and a night school because I felt I needed that. And then I met this handsome Dutch guy. And in 1986, I just dropped everything my career, my apartment, packed my bags and my everything and move to Amsterdam. And I've been overseas since then really, we got married, we have two children. He is just finishing up his job as a diplomat for the Dutch state department. And so we've moved around quite a bit. All over the place, Vienna twice Jordan, in the Middle East, we even had a posting to the wilds of New York City. Which was quite, it was strange, I have to tell you going back after so many years abroad, and it felt like a posting. So and that now we're here in The Hague, and that feels very comfortable. And workwise. As a young mother, I was doing all sorts of different volunteer stuff. And then my mother, who is Naomi file, and she founded the validation method, which is a way of communicating with very old people, or even not so old people, people who have some form of cognitive decline. And she developed this method in the 60s and the 70s. And then wrote about it in 1982, started the validation Training Institute in 1982. And I guess it was 1989. I was living in Vienna, I had to list small children, and she said, Can you help me revise my book, it's a little disorganized. And I said, Sure, that was a nice activity for me. So I got all her reference material, went through the book, revised it put in all the citations and the footnotes. And at the end of that process, it felt to me like I really understood the validation method. And I was asked to speak in some nursing home. And I said, Sure, I can talk about the validation method. So I went in. And at the end of my little our theme, song and dance, there was a very experienced nurse sitting in the front. And she had her arms crossed on her chest and leaned back and gave me this look. And she said, Well, that's all very nice and good. But what do you do when Mr. Smith spits at you? And I had to stop. Because I didn't know. And I went running back to the book, and realized, I really knew nothing. I had no practical experience. I it was all book knowledge. And validation is a practical method that was developed through trial and error. And my mom's practice in in working with older adults in a nursing home. So what I did was I started volunteering at a nursing home, and building up my practice. And then I went back to school and became a registered nurse to give myself some background, and I felt more secure with that knowledge. And in 2014, when my mom was, gosh, she was reaching 85 At that point, and she really didn't well at I guess at that point. She didn't want to keep doing the job of the executive director. And I had been taking bits and pieces of it from her to lighten her load over a decade. So it was at that point that I became the Executive Director of the validation Training Institute. And since that time, I've been well you'll appreciate appreciate this on Trying to professionalize it to the extent that I can retire. So that means building up enough of a financial position and marketing and all that business stuff. So that I can be free to do the fun stuff like, teach, or build curricula, things that I really love to do. Yeah,
 
</strong>Michael Hingson ** 10:30
that's always the way of it that all too often, the business side of something gets in the way of doing what we really want to do, which is, as you said, to do the fun stuff to really have an active role in helping people even though the business part of it is really something that's necessary, inactive, but it is kind of important, I think, for most of us to want to get to the, to the real nitty gritty of doing some of the stuff rather than just doing the business part of it. I understand that feeling well.
 
<strong>Vicki de Klerk Rubin ** 11:03
Hmm. Yeah, we're getting there slowly, but surely. Well,
 
</strong>Michael Hingson ** 11:10
so tell me a little bit about the validation method, what it is, what are some of its basic principles? Hmm. And then I'm also curious to find out if Mr. Smith or any of his colleagues ever did spit at you. But that that's another question.
 
<strong>Vicki de Klerk Rubin ** 11:28
I have never been spit at. Actually, I've never been bitten or hid. And I attribute that to the effectiveness of the validation method. And also knowing my limits. The basic concepts of the validation method are we acknowledge that all older adults with cognitive decline, will really every human being on this planet is unique and worthwhile. And that we should not try to change them. It's very important to recognize that people who are living with cognitive decline they are as they are, and they can't fix it. And the more we tried to change them, the more difficult the relationship becomes. So in validation, we'd go to their side of the street. That's was one of the things my mom said all the time that we have to cross the street to them, we can't expect them to come to us. So that means if an older adult who is missing, being a mom, and her children are all grown up, but she really misses that identity piece. And so as a very old woman living in perhaps a memory care community, and she goes wandering through the halls at three o'clock saying, I have to go pick up the children now that we, the validating caregiver doesn't say to this woman, now, Mrs. Declare, you know, your children are all grown now. That's reality orientation. And it does not speak to the basic human need of this woman whose need is to have identity to be a mom to be a good mom. And so we don't lie and say all you know what, someone else is picking up the kids today. I will know that that's a lie, because this is another principle of validation. All well, I don't want to use all or never or any of those extremes. Older adults who are living with cognitive decline on some level, really know what the truth is. It's just that that truths does not help them in that moment. And so it's easier to go to a personal reality that does fulfill the needs of the moment. So what the validation, validating caregiver would say in such a circumstances oh, what time did you always pick up your children? We don't lie in pretend this is not an acting class. And the woman might say, Oh, 330, they get out, and I always am there. And then I might say, always, my goodness, what a great mom, you were, was there ever a time when you couldn't when something happened? And then the old lady might say, well, there was this one time, I got held up by so much traffic, and I was late, and the kids were panicked. And I just, oh, it was a horrible thing. And then I can just be with her in that memory of that moment and say, What a scary thing. And then she can let it go, she can express it. This is another important validation principle, that painful emotions, when they are expressed to somebody who's really listening. Those feelings will lessen. But emotions that are pressed under and not expressed, will get bigger. And that's basic young, actually.
 
</strong>Michael Hingson ** 16:17
Yeah, what's what's really going on is she's got a or whoever has a memory. And the memory is I always pick up the children at 330. And she doesn't know how to deal with the fact that she can't do that anymore. And that, and probably, as you said, on some level for most people, they know the kids are grown, they know that they can't pick them up. But that's still where she is. And that's what I hear you saying is that you have to approach them where they are, and help them deal with that memory and move to the point of saying, yeah, it is a memory. And they may never, they may never told knowledge,
 
<strong>Vicki de Klerk Rubin ** 17:03
and that's okay, our goal is not to change them. But to accept them the way they are. Yeah. It's a basic human need. Identity is a basic human need. Everyone has, no matter whether you're oriented or disoriented, or, or have seen impairment or a mobility impairment, everybody's needs to be accepted the way they are.
 
</strong>Michael Hingson ** 17:36
Right, just we just don't do that. We are so far away from accepting people where they are. And the problem is, we view people in ways like, oh, this person is impaired, they don't see so they're impaired or they don't hear or whatever. And impaired is such a horrible concept. Because the reality is, people who see have their own impairment and their biggest impairment is they're locked into seeing. And when something happens where that eyesight doesn't work for them, they don't know what to do with it. And I mentioned that because we invented the electric light bulb, which really takes away most of the challenges of not being able to see, but we don't collectively as a society recognize that that disability still exists. And we haven't progressed to the point of recognizing that disability doesn't really mean lack of ability at all. And we oftentimes, it seems to me try to get people pigeon holed into one of these things where in one way or another, they're not as good as we are. And it's hard to get people out of that.
 
<strong>Vicki de Klerk Rubin ** 18:52
My mom says when, when cognition goes, intuition grows. And what you were just talking about reminded me of that statement, when we're so busy thinking and remembering and and using our brain in that way, we often lose sight of intuition. And our gut. Yeah, whereas people who have lost some cognitive ability it's easier for them to flow with into something that can often be poetic. Yeah,
 
</strong>Michael Hingson ** 19:53
people are are beautiful creatures and every single person is a beautiful creature. And as I tell Many people, when we talk about coming on the podcast, everyone has a story to tell. And it's important that we hear more of these stories. Several years ago, I was approached by some people at the 911 Memorial Institute in it well Museum, because they're collecting oral histories of the events surrounding September 11, from the standpoint of people who were there. And we, I was in in New York, actually in 2020. And we did an interview and actually ended up only being the first half of the interview. And the second half we just did yesterday. And it just made me realize all the more the importance of everyone telling their own stories, and us being open enough to hear those because it, it shows so much that we all can learn from listening to each other. And we just don't do nearly enough of that.
 
<strong>Vicki de Klerk Rubin ** 21:01
So I'm listening extremely carefully right now. And if you don't mind, a little using, that is a segue. listening and observing, are two of the most important. I don't want to call it a technique, but it's certainly a prerequisite to validating you we have to really take in the other person with everything we have, so that we can respond to not just the words, but what's underneath the words.
 
</strong>Michael Hingson ** 21:47
How do we teach people how to do that?
 
<strong>Vicki de Klerk Rubin ** 21:51
Ah, I spend a lot of time doing that actually. I start by saying, the first thing you need to do is to learn to center yourself, clear away your thoughts and feelings, create an open space within yourself, so that you can take in another person. And that's often the hardest part. Just people getting people to stop and breathe. Then there's the observing and listening to the other to the person you want to validate. And what do you see? And how do you feel? What What can you feel when you take in that other person. And then there's calibrating where you adjust yourself to match the other person. And that's a process of moving into empathy. I guess what we're talking about is how do you break down and teach people how to have empathy. And by empathy and validation, we mean, we go to the feelings of the other person, we don't judge it, we don't pretend or act it. We, for that moment, share the emotion that the other person is feeling. Yeah,
 
</strong>Michael Hingson ** 23:42
and what I hear you saying on one level is you have to drop your own prejudices, you have to start really taking a major step back. And as you said, looking at people where they are, and really turning yourself into a sponge or an open book, and start at the beginning with each person that you interact with.
 
<strong>Vicki de Klerk Rubin ** 24:09
The hardest validation I've ever had to do. I was working in an Austrian nursing home and there was an ex Nazi. And I come from a German Jewish family. So that was a kind of a loaded situation. And I was thinking, how am I ever going to have empathy with this Nazi because he was very open about it and still, you know, it's a shame that Hitler's gone. And when I went in there, I too did a lot of centering exercise. I did a lot of observation and Then I moved in to find a space between us that was comfortable for him. You have to answer validate or remove your own need for closeness or distance, you have to find that that boundary of the other person's space. And when I would shook his hand and said hello, he said something about his guys, his buddies, and I realized, haha, now I've got a connection point. Everybody wants to be part of a group, you don't want to be isolated and pushed out. So we had a marvelous talk actually about how important it is to have buddies and friends and people you can count on. Because I feel bad as well. So it's about finding those connections, those basic human needs that we all share. And then you can find the empathy with almost anybody. And that's what we teach when we teach the validation method. And that's just the first part then there are techniques, verbal techniques to use when the client expresses themselves verbally. And there are nonverbal techniques that you can use when the person has stopped communicating verbally. And we can still communicate with somebody, even when they're not communicating verbally. When they're pounding, for instance, or pacing, or just Num, num, num, num, num, num. You see that sometimes in memory care units. So we've got techniques where we can reach in, and we don't expect them to start talking. We don't expect people in wheelchairs to start walking. We just it's about connection, and communicating on a very human emotional level. Anybody can learn it, anybody I've taught geriatricians doctors, nurses, nursing assistants, social workers, and just plain carers, family members can work with this method. home caregivers, really, even the butcher, the baker, and the candlestick maker can use elements of validation method just within the community.
 
</strong>Michael Hingson ** 28:07
You were, you're talking about the the the individual who is a Nazi? Do people want to use the validation method to change someone? And I and I gather from what they're saying is that that's not what the purpose of it is. So I can just see people asking that question
 
<strong>Vicki de Klerk Rubin ** 28:27
you would never ever use, you can't use the validation method to change somebody. Yeah, that's not its purpose.
 
</strong>Michael Hingson ** 28:38
And that was my point. And I wanted to make sure that was really clear. It's about establishing empathy. It's about establishing Well, what some people might say is rapport. But it is all about empathy, to be able to have a discussion and it's the validation method isn't to change. It's to relate and establish a joint comfort zone, at least in part,
 
<strong>Vicki de Klerk Rubin ** 29:05
to connect with another human being. So that there's trust and to communicate on whatever level the other person wants to communicate whether verbally or non verbally at that moment.
 
</strong>Michael Hingson ** 29:29
So when let's say you utilize the validation method to establish a connection and an lines of communications with someone who benefits
 
<strong>Vicki de Klerk Rubin ** 29:44
Well, both of us do, actually, the older adult benefits because they can express what's on their heart or mind and feel accepted self worth goes up. Because I'm there not to judge, I'm just there to be with them wherever they're at. And for me, it fills me with joy. You know, to connect with another human being, on a very deep level, for me brings joy. And I think for many hair partners, whether you're a professional or not professional, that's where you get your giggles is making those connections and feeling like I really, I really help somebody today.
 
</strong>Michael Hingson ** 30:43
And then you go back and you discover, ah, it helped me too,
 
<strong>Vicki de Klerk Rubin ** 30:48
huh, exactly.
 
</strong>Michael Hingson ** 30:51
And I think that's an extremely important part of it. Because the whole issue of who benefits everybody benefits, if you're able to communicate, we live in this world, word seems to be so hard to have conversations so hard to communicate, and establish connections. And when we really understand what establishing a good connection is, and we do it, that's just great for everyone.
 
<strong>Vicki de Klerk Rubin ** 31:17
Agreed. Agree. And I'll also say when I'll use the validation method, because that's, you know, what we're talking about when an entire institution, and whether you call it a nursing home, or a memory care community, whatever the word is, when most of your people are working with validation, at least at a basic level, the entire feeling of the place changes, suddenly, people are not rushing around. There's not, there's no screaming, there's there's just, it feels more like a home. It was it's fun, I've had the pleasure of being in several communities where validation was truly integrated from top to bottom. And it's totally different than when you walk into a different kind of organization. So administrators benefit, the receptionist behind the front desk benefits. And as well as all the staff and the residents. How,
 
</strong>Michael Hingson ** 32:49
how widely accepted is the whole concept of utilizing the validation method today.
 
<strong>Vicki de Klerk Rubin ** 32:58
It's really, up and down throughout the world. We have got training centers in 14 different countries. I would say, funny enough, in the United States, we are less well known than say in Germany, Austria, where it's actually taught in nursing school. It's part of what students get when they learn gerontology, I had certainly integrated into most training in France.
 
</strong>Vicki de Klerk Rubin ** 33:41
But the US is a big, and there are a lot of competitive methods out there. So we have to slowly get more and more recognition. And I think that's, that's happening.
 
<strong>Michael Hingson ** 34:02
Is it also a situation where people tend to be more self centered, and they don't want to look beyond their own prejudices a lot. And I asked that question, because I spoke with someone on the podcast several weeks ago. And we were talking about how disabilities are handled around the country around the world. And one of the things that he said was that in many places, it's pretty overt or, yeah, absolutely overt and front up upfront about how people feel about people with disabilities. And in the United States. We pay lip service to what's supposed to be the right thing, but when it really comes down to it, we still in very subtle ways, haven't changed. And so I wonder if this is another one of those kinds of incidents. is where we're dealing with a lot of self centeredness. And people don't want to allow their barriers, much less working with others and helping those to get their barriers to be broken down, to get back to really conversing and communicating.
 
</strong>Vicki de Klerk Rubin ** 35:20
Well, I had about a million thoughts as you're talking. So I'm not quite sure which one to start with.
 
<strong>Vicki de Klerk Rubin ** 35:33
I, you know, I live in the Netherlands. I happen to be disabled, and mobility wise, I walk with crutches. So I can speak to this issue from that perspective. And I have to tell you, the United States in general, is way ahead than most countries in Europe when it comes to disability access, at least for mobility issues at, I think, also a sight and hearing. And that's because you have an incredible lobby, that has been pushing through laws and making it required. And we don't have that here in the Netherlands. So I have to say, it's, it's harder here. Yet, um, may I continue when I'm, on the other hand, when I'm in the United States, it may be easy access onto buses, and trams and all that stuff. But people have a tendency to be overly patronizing,
 
</strong>Michael Hingson ** 36:59
solicitous, and so on. Yeah. Yeah.
 
<strong>Vicki de Klerk Rubin ** 37:01
I know. They mean, well, but it just feels overly Oh, please don't stand Oh, and you shouldn't climb the stairs. Oh, you shouldn't? Oh, take care. And here in the Netherlands, they don't even notice. They'll trip over my crutch in before they actually see it. So is that better? Is that? Yeah, I don't know.
 
</strong>Michael Hingson ** 37:28
Yeah. It's hard to make a qualitative decision about that. But I hear what you're saying. Yeah. I, luckily, ironically, here in the US, for example, it took, well, some people who happen to be blind wanting to take the LSAT to to become lawyers. And there were challenges because the organizations they were working with and the Bar Association, wouldn't let them use their assistive technologies to be able to read the tests and so on. And it took going to the Supreme Court, to get the Bar Association to be compelled to adhere to equal access really means equal access, not the way you define it, but you eat, you need to let people use what they're familiar with to be able to function and take the LSAT. And that was one of the things that flashed through my mind, which is why I asked the question what you were going to say,
 
<strong>Vicki de Klerk Rubin ** 38:32
Hmm, I think in the case of people who have cognitive issues, it's very easy for the rest of the world to put them down. Put them off to the side. I mean, when you think of nursing homes, in the old days, they were always outside of the cities, somewhere in the countryside where nobody had to see them. And people were patronized like crazy people were, well, they were treated really badly and in often locked up. Most memory care units are locked units. And that's just a prison. And the thinking behind that is oh, they don't know what's good for them. And that's very painful. i In some places, a nursing home it feels and looks and smells like a prison. And that's just not a way one should treat older adults. It's, it's brutal. But that's changing. And I must say I have to give honor to my mom, because she was the one who fought for decades against this medicalization of aging, against trying to change them. I mean, she is the one, she's the godmother of person centered care. And when people really get it and do that, you can't lock the front door, you have to find other ways to provide safety, or to really discuss what how important is safety? Or self determination? Because it's usually those two things that are being weighed. Do you know what I mean by do?
 
</strong>Michael Hingson ** 40:54
I understand what you're saying. And I appreciate it, it goes back to all too often we think we're better than or we think we have the answers. And we don't know, we've we've never really taken the time to learn, we're sticking to our prejudices and our old ways of thinking. And so the result is that we think we know what we don't know.
 
<strong>Vicki de Klerk Rubin ** 41:24
Well, and maybe we do know, in some cases, you know, if an old lady leaves the facility and crosses the street and doesn't look, she can get hit by a bus. We know that that's but locking her up, takes away her self determination. So what's more important for life? Or to be able to make choices? Health versus set self worth and identity and and agency in your own life? And I don't have an answer for that. I think, you know, every child should have that discussion with their parent as the parent gets older. And to say, all right, oh, how do you want to deal with I am worried about your health, or I am worried that you're gonna fall or you know, I don't think you should be driving be and I am frightened, there's going to be an accident.
 
</strong>Vicki de Klerk Rubin ** 42:54
And to have discussions about that, not just tell the kids. That's the key, isn't it? So to speak. Yeah. Yeah. Worse,
 
<strong>Michael Hingson ** 43:11
what are some things that you could teach, or examples you could give for people who are listening to this now, of techniques that they can bring into their own lives and what they do?
 
</strong>Vicki de Klerk Rubin ** 43:26
Well, I'll give you the most important one of all and that is centering. So if you would put your feet on the ground and sit in a somewhat relaxed position and take in a breath through your nose and exhale through your mouth. And as you breathe in through your nose, feel where the breath expands in your torso, follow that breath
 
<strong>Vicki de Klerk Rubin ** 44:16
and as you breathe, clear away your thoughts and feelings and just be with the breath.
 
</strong>Vicki de Klerk Rubin ** 44:35
Take two or three extra breaths
 
<strong>Vicki de Klerk Rubin ** 44:45
and start to listen to the sounds surround you. You can move your shoulders. If you had your eyes closed, you can come back and open your eyes So that is a very short exercise, one of a dozen that we can use to find our center and get open. And I think that's the most important. Sometimes it's just taking the breath. If the listener already has a mindfulness practice or a meditative practice, great, the US that if you do Tai Chi, or one of the martial arts, I'm sure you're familiar with taking that breath and clearing it out. Because you have to be in that ready position. And when you go into communication, with an older adult, you have to be in the ready position, not to fight. But to connect. And the second technique that I'll give you is super simple. And that is Ask, Don't Tell. We try to when the other person is verbal, meaning they they can communicate with words, it's a great idea to ask open questions. Who, what, where, when, and how, and really try to avoid why. Because when somebody has cognitive decline, the Y can be too difficult. And it's not the important thing. Actually, the Y is often our curiosity at play. Well, why did you do that? Why did he do that?
 
</strong>Michael Hingson ** 47:07
That person may not even know. Right? Right, can or can't verbalize it.
 
<strong>Vicki de Klerk Rubin ** 47:14
Right? Or it's just not important. The why is not important to that person. But you know what happened? And when? Or how many or? Those are great questions to ask. So those are two techniques. And don't do the second without first doing the first, make sure that you center first. And then.
 
</strong>Michael Hingson ** 47:44
And I would also submit that, well, both of those techniques, but especially the second, because the first is something that we should do. But the second also, there's something that we can do within ourselves. I have been a great advocate for a long time, about taking time at the end of the day to look at our own life experiences that day. What worked, what didn't work? Why didn't it work? And what worked? Might there be ways that we could make it better. And something that I, I talk about, and I didn't used to do, I used to use the term when I talk about doing speeches, and I will always record them and then go back and listen to them. And I've said I'm my own worst critic. And I've learned that's a horrible thing to say. Because it is such a negative concept as opposed to saying, I'm my own best teacher. And by listening, I can teach myself what to do better, but keep it in a positive sense. But again, at the end of the day, just look at everything and the things that didn't go well. Okay. What do I do so that that doesn't happen again, and teach myself something positive? It is something that we just don't do we always say we don't have time. I'm too busy. I can't do that we Yeah, you can. If it's gonna make you 150% Better why wouldn't you want to do that?
 
<strong>Vicki de Klerk Rubin ** 49:16
Yeah. One of the things I'm working on these days is integrating meditation into every day. And I'm not talking about deep our long sitting cross legged on the ground because a I cannot get onto the ground and be I don't have the time or the concentration to be honest to to do it for more than say 15 minutes. But I am now giving myself the the A breath to sit somewhere in the middle of the day when I feel it's time for a transition. And sometimes it's one minute, sometimes it's three minutes, sometimes it's 15 minutes, just to get quiet. And it feels like a gift. Yeah,
 
</strong>Michael Hingson ** 50:27
it is so worth doing. And I am sure you would agree you benefit so much from doing that.
 
<strong>Vicki de Klerk Rubin ** 50:36
Yeah, yes, yes, I do. And for me, it's helpful when I feel scattered in my head, and I've got too much to do and this and that new Yeah. Okay. All right. Drop it down to lightspeed. Because when I am feeling scattered in my head, I waste time. I, when you can't focus, you can't work as efficiently or effectively. So if I can find that concentration again, then I work so much better. I cross everything off my list. And that feels
 
</strong>Michael Hingson ** 51:22
excellent. It goes back to recentering. Hmm, that's right. So in addition to learning to be a little bit more meditative, or learning to center yourself during the day, what other kinds of things are you working on now?
 
<strong>Vicki de Klerk Rubin ** 51:39
Well, the most exciting thing, at least for me, is I'm developing an online course, if validation for physicians. And I am, I wrote it with two physicians, their input was critical, because I can write something gorgeous, that I think is great. But if the physicians are not going to take it, or be interested, then I've done it for nothing. So they were very integral in helping me shape the curriculum. And I have a curriculum pedagogic expert who helped me refine it. And now I'm working on putting it together. And I'm hoping that will be done and ready for beta testing in the summer. Wonderful fun. So that's the creative work, I really love. Working going to hopefully speed starting to what when I say worker course that is our first level of certification. And it takes about nine months for somebody to become certified in the validation method. So it's a long process, but we I think we're going to be starting two courses, possibly a third towards the end of this year, and that's quite exciting.
 
</strong>Michael Hingson ** 53:15
Have you developed any other courses for people who want to learn the validation method?
 
<strong>Vicki de Klerk Rubin ** 53:21
Absolutely. Well, we started with the certification courses. Level one is the worker that teaches you how to competently validate individual individuals, then level two is about validation group work. That is validating people, the four to eight disoriented people using group techniques, law, level three is presenter. And that's where you start learning how to present validation to others, whether it's a workshop or if you want to become a validation teacher, that's the next step. And to become a teacher, you need to co teach a level one course. And once you become a teacher, if you have done all the courses and worked in validation for five years, you can apply for Level Five certification. So it's all these people are extremely experienced and have integrated it into their bones. We have tons of other trainings, because not everybody wants these long, complicated certification courses. So we've got very simple online courses that look at an overview validation, that's good for pretty much anybody. We've got skill building blocks, which is super, for anybody who's working hands on with people who have different forms of dementia, we've got a special course for activity professionals, family caregivers, because family members are special, they, it's really harder to validate your mom or your dad, or your husband or your wife, or your sister. Because there's it's a complicated relationship. So we developed a whole training for families. And we have a family, we've got a special course for first responders, police, fire paramedic, with publication to go with it a workbook
 
</strong>Michael Hingson ** 56:04
full of people want to learn more about you or about any of this and explore taking courses and so on, how do they do that?
 
<strong>Vicki de Klerk Rubin ** 56:13
Go to our website, hopefully, it's very clear. It's V F <a href="http://validation.org" rel="nofollow">validation.org</a>. O R G. And I'm sure Michael, you'll put it down. We somewhere where people can just click the button. And we've really made an effort to provide training at the level that people want it. Because just like in validation, where we go to the needs of the older adult. One of my guiding principles in this company has been, we need to serve the needs of our audience of our community. And that is everybody in the world, anybody who has aging parents, or grandparents, or meets older people in the community, or works with them in any professional way. Well, validation can be helpful
 
</strong>Michael Hingson ** 57:25
when you and I met in an interesting way. And that is we were introduced by a colleague, Sheldon Lewis and accessiBe because he said that you were interested in accessibility and websites and so on. And we're glad of that. And that led to this, that we had a chance to really come on and spend an hour talking with you. And I hope that people will reach out, and that we're able to help enhance what you're doing. By giving you this opportunity to talk about validation and helping us to gain I hope a little bit better understanding of things that we can do.
 
<strong>Vicki de Klerk Rubin ** 58:02
Well, thank you so much for guiding this interview in such a comfortable way.
 
</strong>Michael Hingson ** 58:08
Well, we try. Needless to say, but I would again, encourage everyone encourage you who are listening, please reach out and learn about what Vicki is doing. And learn about this method because we will all find it useful to do. I also want to hear from you. I'd love to know what you think about our episode today. Please feel free to email me Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we are also putting this up on YouTube. And we're doing our best to make sure as many people know about it as possible. So you can help by giving us a five star rating wherever you're listening or watching this. Especially if you're on Apple and iTunes, please give us a five star rating to help people realize how valuable this is and that you like what we're doing. So again, thank you for doing that in advance. I hope to hear from you and Vicki, I want to thank you one more time for being with us today. And helping to show people that in reality there are things that we can learn to do to help make us more unstoppable than we ever thought we weren't. Thank you.
 
**Michael Hingson ** 59:33
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Validator with Vicki de Klerk-Rubin </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3b026144-6ae5-466c-a19c-648cb8b0bba8.mp3?source=rss&amp;ext=asset.mp3" length="37034969" type="audio/mpeg" />
<itunes:episode>144</itunes:episode>
</item>
<item><title>Episode 143 – Unstoppable Mindvalley Co-Founder and Self Growth Expert with Kristina Mand-Lakhiani</title>
<guid isPermaLink="false">https://pinecast.com/guid/f811b9d1-3d6c-4dd9-a991-d09c0a089ed8</guid>
<pubDate>Tue, 11 Jul 2023 11:00:30 -0000</pubDate>

<itunes:duration>01:10:56</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b0444a81-56d2-465e-b0e8-91a5078a95e5/UM143-Kristina_Mand-Lakhiani-Coverart.jpg" />
<description><![CDATA[<p>This episode is a bit unusual for us in that we interviewed our guest, Kristina Mand-Lakhiani, in February, but she asked that, if possible, we didn’t publish the episode until much later. So, here it is July 11 and the episode is finally going live. Why? Because just this week Kristina’s book, &quot;<a href="https://kristinamand.com/book/" rel="nofollow">Becoming Flawesome</a>&quot; is published and available for purchase. Being a NY Times Bestselling author myself I understand and agreed to wait on giving you this episode until you also could find her book. Seems fair to me.</p>
<p>Kristina is from Estonia originally where she held government jobs and advanced far beyond what people there would ever expect from a woman. However, Kristina did not let that stop her as you will hear.</p>
<p>Kristina brings us an interesting discussion about making choices. As you will hear, in her native country after the Soviet Union fell, suddenly people were confronted with the fact that no one was making choices for them anymore. Before the fall, people really, according to Kristina, did not need to choose much. They were controlled. After the fall all that changed.</p>
<p>Another discussion we have is about happiness. Kristina offers a great deal of insight into how we view the concept of happiness including what it really means to attain happiness.</p>
<p>I hope you enjoy and get some good knowledge and advice from Kristina’s observations. She indeed does offer a number of life lessons that can help anyone. Please let me know what you think by emailing me at michaelhi@accessibe.com.</p>
<p><strong>About the Guest:</strong></p>
<p><a href="https://drive.google.com/file/d/1BHYz1-0BzJ4XUOGIIZwnymF4WHLyQ8ZP/view?usp=share_link" rel="nofollow">Kristina Mand-Lakhiani </a>is an international speaker, entrepreneur, artist, philanthropist, and mother of 2 kids. As a co-founder of  <a href="http://mindvalley.com" rel="nofollow">Mindvalley</a>, a leading publisher in the personal growth industry, Kristina dedicated the last 17 years of her career from teachers like Michael Beckwith, Bob Proctor, Lisa Nichols, and many more.</p>
<p>She started her career in a government office in her native Estonia and, by her mid-20s, achieved a level of success mostly known to male politicians at the end of their careers. It was shortly after that Kristina and her husband Vishen founded Mindvalley. From a small meditation business operating out of the couple’s apartment in New York, the company quickly grew into a global educational organization offering top training for peak human performance to hundreds of thousands of students all around the world.</p>
<p>Kristina believes life is too important to be taken seriously and makes sure to bring fun into every one of her roles: as a teacher, mother, entrepreneur, philanthropist, and world traveller. Kristina helps her students to virtually hack happiness by taking them through her unique framework - “Hacking happiness” - a unique framework of balancing your life, taking in every moment, and paying close attention to the small daily choices.
Kristina is also the author of three transformational quests - <a href="https://kristinamand.com/7-days-to-happiness/" rel="nofollow">&amp;quot;7 Days To Happiness</a>&quot;, <a href="https://kristinamand.com/#programs" rel="nofollow">&amp;quot;Live By Your Own Rules.</a>” and &quot;The Art of Being Flawesome&quot;. Kristina talks about personal transformation, authenticity, understanding and accepting oneself, and a path to happiness.</p>
<p>In June 2023, with the help of Hay House Publishing, Kristina releases her very first book - &quot;<a href="https://kristinamand.com/book/" rel="nofollow">Becoming Flawesome</a>&quot;. In her book, Kristina shares her own journey from being on top of a personal growth empire like Mindvalley to stepping aside, conscious uncoupling from her husband, and walking her path towards being more honest with herself.</p>
<p><strong>Ways to connect with Kristina:</strong></p>
<p><a href="https://www.instagram.com/kristinamand/" rel="nofollow">https://www.instagram.com/kristinamand/</a>
<a href="https://www.linkedin.com/in/kristina-mand-lakhiani-73168414/" rel="nofollow">https://www.linkedin.com/in/kristina-mand-lakhiani-73168414/</a>
<a href="https://www.facebook.com/kristinamand" rel="nofollow">https://www.facebook.com/kristinamand</a>/
<a href="https://kristinamand.com/" rel="nofollow">https://kristinamand.com/</a>
<a href="https://kristinamand.com/book/" rel="nofollow">https://kristinamand.com/book/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, and welcome to unstoppable mindset, we're inclusion, diversity and the unexpected meet. And you know what I say unexpected comes up more often than not. And that's what makes it so much fun. Today, we get to chat with an upcoming author, Kristina Mand-Lakhiani. And Kristina has been working on a book. And it will be in his out by the time that you get to hear this, which is great, but we're recording it prior to it coming out. So that we're all prepared when she gets done with all the edits. And she was just telling me that she's gone through and hopefully edited it for the last time. We'll see about that, Kristina.
 
<strong>Kristina Mand-Lakhiani ** 02:05
I actually think for this for this print, it's for the last time, but who knows, hopefully it will go well, and I'll go for a second print. But Michael, thank you for having me. And I appreciate it a lot.
 
</strong>Michael Hingson ** 02:16
Well, it's my pleasure. And we're really grateful for you being here and talking with us. I'd like to start by learning a little bit more about you maybe growing up. I know you come from Estonia, and we'd love to learn about kind of the younger Kristina and all that stuff.
 
<strong>Kristina Mand-Lakhiani ** 02:33
You know, it's it's funny, because as we were just chatting that I had to go through my book once again, and I noticed suddenly that actually, quite a lot of the book is influenced by the fact that I was born in Soviet Union, because I refer to that I remember even somebody from our audience once saying, why can't you just let go of that past that? It's such an interesting idea? Do we have to let go of our past? Or can we just appreciate it for what it is and for making us what we are? So I am not like I don't consider myself traumatized by the Soviet past. But some of the things that I share do sound a little bit funny. And not funny, actually a little bit odd, probably. But yeah, so I was born in Soviet Union, I was raised in Soviet Union grew up in that country, I was 14 when it collapsed. So I have very conscious memories of of how it was to be in that very restrictive environment. Nowadays, of course, people have hard times imagining it, but I guess the closest comparison would be North Korea, if you can imagine that. Only much, much bigger. And it was it was a human life in any in every sense of the word. But of course, it was a very restrictive society, it was very idealistic. And some things which are normal nowadays, were not, were not part of my reality, for example, being intrapreneur there was no business it was illegal, or personal growth, even for that matter. I believe I'm very skeptical, and a little bit of a nerd because of my upbringing, upbringing. So these things are probably what what influenced me?
 
</strong>Michael Hingson ** 04:08
Well, and in reality, I, I really find it interesting what you said before, and it is so unfortunate, forget your past. That's part of what makes us who we are, no matter what our past is. And I love to tell people, when I think about my life, and so on, I can trace back to a great degree, the choices I made and how those choices have made a difference or made me do the things that I do today. So forgetting about what your past was, as long as you keep it in perspective is never something that we should do, it seems to me.
 
<strong>Kristina Mand-Lakhiani ** 04:46
Yeah, agree and we can talk about pasts or we can talk about certain aspects of us as human beings. And you know, we always have a choice what we do with what is given to us. I think I'm partially paraphrasing Right now, Gan, Gandalf who who replied to fraud us complaint that, why was it my lot to bring, you know, to take care of that ring to roll them all. And Gandalf said to that you, you don't get to pick the times when you are born. But you always get to pick what to do with those times or get to choose, of course, I'm paraphrasing this quote, I think that's that's the case about your past. That's a case about you as a human being and everything that has happened to you or where you were born. You never get to choose a lot of those things. But you always get to choose how you how you treat, treat what you have been given.
 
</strong>Michael Hingson ** 05:35
Sure. And the other part about it is that we stress so much about so many things. In reality, one of the lessons I learned from being in the World Trade Center and escaping on September 11, is we didn't have control over the World Trade Center happening. And I'm not convinced, I suppose somebody will prove me wrong someday, perhaps. But I'm not convinced. We really could have figured it out. The people who did it kept it a pretty well guarded secret. And they succeeded. We can't worry about the things that we can't control what we can worry about, or what we should focus on, are the things that we can and let the rest go because it's not going to do us any good to fret about them.
 
<strong>Kristina Mand-Lakhiani ** 06:16
Yeah, I absolutely agree with that. And it's not like in the case of September 11. Of course, there may be different opinions about could it have been prevented or not. But there are a lot of things that could not have been prevented, you know, when I don't know, maybe volcano, volcano erupting is not anymore. A good enough excuse, but things happen which are completely out of human control. And and I like quoting fictional characters. So there's another fictional character from one of my favorite novels Master and Margarita. And he's, he's like, he's the devil, in essence, and he says, she says human human is mortal. And that would have been half the problem. The real problem is that the human is mortal unexpectedly. I know it's a little bit of a morbid, morbid quote. But it also has a little bit of a human it. That's the essence of life, that it's unexpected and unpredictable. So what's the point of fretting about what you don't know? Right?
 
</strong>Michael Hingson ** 07:17
Exactly. And, you know, the reality is, life being somewhat unpredictable is a lot of fun. And if we can't approach life from a fun standpoint, if we take ourselves and life so seriously, that we can't find relief or just plain joy in the unpredictability then what good are we
 
<strong>Kristina Mand-Lakhiani ** 07:40
I know that humor for example, is one of the one of the well coping strategies which is considered healthy for you. And coping strategies are those things that we do when we are faced with the reality which we don't want or we didn't expect. So humor is definitely one of those things which is very healthy for you and helps to deal with adversity.
 
</strong>Michael Hingson ** 08:07
Yeah, and that's okay. There's nothing wrong with with humor. I think again, it's like anything else it's how we do it and what we do with it if we if we use it in a in a positive way to uplift us and uplift others that's great if we do it to abuse or pick on someone necessarily a good thing.
 
<strong>Kristina Mand-Lakhiani ** 08:28
But that's not necessarily humor that might be
 
</strong>Michael Hingson ** 08:32
might be bullying. You're absolutely right. You know, I love to talk sometimes about Don Rickles Are you familiar with him?
 
<strong>Kristina Mand-Lakhiani ** 08:40
I've heard but no, I am not familiar with so used to be known
 
</strong>Michael Hingson ** 08:43
before. Well, he passed but he used to be known as Mr. warmth. And what he did is he came out on the stage. And he loved to pick on people. And and he was was pretty hard on people and brutal. But I saw an interview with him once on the Phil Donahue show back in. Oh gosh, it must have been in the ad some time. And one of the things that he said was that he always watched his audience in if he felt that somebody was getting truly offended by him picking on them, he'd stopped he would not pick on them. Because it was all supposed to be in fun.
 
<strong>Kristina Mand-Lakhiani ** 09:25
You know, I I'm, I'm thinking that he must have been very confident in his ability to read people's emotions. But with that said, my favorite type of humor is when people laugh at themselves. I think it's the healthiest kind.
 
</strong>Michael Hingson ** 09:41
Yeah. And he was very capable of doing that. No question about it. And he he also had so many other comedians pick on him as well in fun ways. And so I think that he was a person Who could truly read the emotions of people, I think probably in that kind of a setting, it would have been relatively easy to do based on expressions of people and how they're reacting if he's looking at them, or picking on them, and so on. But still, he had to be good at what he did. And as far as I know, everybody who really stepped back and looked at him, felt that he did a good job. I know there are a lot of people who say, Oh, he just abused people, and he picked on people, but I don't think they looked at him. And they don't think they really analyzed what they were seeing.
 
<strong>Kristina Mand-Lakhiani ** 10:30
I can't comment on that, because I haven't seen it. So it does. It does sound like a slippery slope, honestly, because some all could be. It's, some people assume that they understand the effect of worldwide their words on other people. But we don't always, we don't always know what other people feel. And people don't always show what they feel. So
 
</strong>Michael Hingson ** 10:54
Well, I think if people go to his show, they went because they expected to, to mostly be picked on because that's what his reputation was. But when I went, I listened to a couple of his albums. And so when I've never, never did get a chance to go to one of his shows, but it seemed to me that he really did try to keep on the right side of that slope. And I know that if I had ever had a chance to meet him in person, if I'd ever had a chance to go to one of his shows and and he started to pick on me, I would just get up and say Yeah, well, I took one look at you and haven't been able to see since so what do you think of that? Yeah.
 
<strong>Kristina Mand-Lakhiani ** 11:32
never got the chance. You see, you're laughing at yourself. That's much better.
 
</strong>Michael Hingson ** 11:36
Absolutely. It's all. Where's the fun without doing that? Yeah. Well, so the Soviet Union collapsed. And then what did you do what what happened with your life,
 
<strong>Kristina Mand-Lakhiani ** 11:46
I was a teenager when the Soviet collapse. So I just went on with with whatever it was doing. But things around me started changing dramatically. And it was a hard time for a lot of people who actually didn't like uncertainty. And that was a lot of uncertainty and all the things. But there was one thing about your way to Union, which was, in a way, a lot of people regret losing it was the freedom to not have to choose. Because choices were done for you. And and I do actually wonder how many choices people enjoy doing that. I think there's statistics, there's research that says that we are only comfortable with about like two and a half choices. But there was there was some kind of lightness in the knowing that everything had been decided for you. And you just just go with the flow. I like comparing it to a life of a pet. You kind of have a good life, but But you belong to someone that changed. So there is certainty in somebody else making decisions for you. And suddenly that certainty was taken away. So a lot of people I know suffered. I was a teenager, of course, it was easier for me to adjust. But it wasn't the case for everyone. And yeah, people don't like uncertainty, it's, I think a very understandable analogy for contemporary people would be why so many people prefer working for someone else or like in a big corporation rather than doing their own business. Because if you look into the essence of things, you're as vulnerable to, let's say economic crisis or things happening on not being in your under your control, but you have the illusion of not having to make decisions not being responsible when you work for someone else. So that was literally the comparison you Soviet Union was the country which removed the necessity to make any decisions.
 
</strong>Michael Hingson ** 13:54
Right. Which could be a good thing, but it could be a bad thing based on the fact that then everything changed, and people did D to start to make more decisions for themselves.
 
<strong>Kristina Mand-Lakhiani ** 14:07
I think it was a really bad thing, as you know. It's sometimes we like to be safe and comfortable. But if your executive functioning drops because of that, then what's that?
 
</strong>Michael Hingson ** 14:22
Well, exactly right. And the reality is that, I think as humans, we were born to have the capacity to make choice. And I think in the end, probably enough people felt that way that that was part of what would would have caused the Soviet Union to fall. They didn't like the fact that they didn't have any control over their lives and other people wanted to have full control over their lives and that dichotomy is always going to be a problem. I agree. Yeah. So I I can pray She ate that. But it is interesting that so many people, as you point out, felt very uncomfortable after the Soviet Union fell that now they had to make decisions and didn't know how.
 
<strong>Kristina Mand-Lakhiani ** 15:14
I think in contemporary Western society, there is still a lot of it decisiveness even though we're given the choice, but yeah, decision seems like a hard thing.
 
</strong>Michael Hingson ** 15:25
Yeah. Well, we, we see it here. There, there are so many times that people won't make choice and choices. And as is always also pointed out, by not making a choice, you're making a choice and and then when you don't like the choice that somebody else made, because you didn't, who do you have to blame only yourself?
 
<strong>Kristina Mand-Lakhiani ** 15:46
Yeah, I actually agree that the Indecision is a choice in itself very often. It's just a very comfortable, comfortable excuse. I am trying to make a choice. Choice is so important. And very often behind that. That story is just fear, fear of change, because Indecision is the choice to leave things the way they are not to change.
 
</strong>Michael Hingson ** 16:11
Yeah, it. It's something that we all need to learn to do. And the fact is, I think that ultimately, we are responsible for our lives. We can collaborate, we can seek advice, but if we don't make choices, and we allow someone to make them for us, then we only have ourselves to blame.
 
<strong>Kristina Mand-Lakhiani ** 16:32
That's true. Yeah.
 
</strong>Michael Hingson ** 16:34
So you, but you went on as a teenager, you finished school? And then what did you do you go to college? Or? Or did you just make other choices?
 
<strong>Kristina Mand-Lakhiani ** 16:44
No, my choice was predetermined, because I was a teenager when Soviet Union collapsed. So I was still on the same track for a while, I went to university a good a good, good degree, and I started my work in the government, that decision had been made. In Soviet days, I wanted to be a diplomat, because it was the only way I could imagine seeing the world and having some freedom and, you know, having a little bit more exciting life. But of course, by the time when I went to university, it wasn't already the only way to do to do what I wanted to do. So that I guess there were several reasons why I went into government and I started my career there, I made a career pretty fast. Also, partially due to our history, because in Estonia, then when when the, when the Soviet Union collapsed, the people who came to power were very decided that you cannot allow people who had been in the power during Soviet times to stay. So the change happened. And, and everybody who had been in, let's say, in the Middle Ages, they had been in the Soviet government. So literally, very young people came to power. And I was 25, and made a very spectacular career in the government. But then, I got married and moved to New York. And I had to start everything from scratch.
 
</strong>Michael Hingson ** 18:11
So you were 25, when you move to New York,
 
<strong>Kristina Mand-Lakhiani ** 18:15
when I married and moved to New York, and I didn't have a visa to I mean, I had a visa to stay but not to work. So it was a huge trial for me because being a perfectionist straight A student all my life, you know, very ambitious, having made a career very early, coming to New York and not having even the right to work. And my education was alien to American companies. They would ask at the interview, do you speak English, which was really ironic because we'd be speaking English. And yeah, that was quite clever
 
</strong>Michael Hingson ** 18:51
when people are observant.
 
<strong>Kristina Mand-Lakhiani ** 18:55
But yeah, it was a blow to everything. I imagined that the life would be like it was until 25. Then I had to reinvent things.
 
</strong>Michael Hingson ** 19:06
What did you study in university? Politics? international study part. Okay, great. So what caused you you got married and moved to New York? What caused that to happen? Especially the move.
 
<strong>Kristina Mand-Lakhiani ** 19:17
I married I married the son, who is the famous founder of Mindvalley. I'm the less famous co founder of Mindvalley. And he lived in New York at that time. So when we got married, I just moved to live with my husband. That was the reason.
 
</strong>Michael Hingson ** 19:35
Well, has that has that marriage gone? Well?
 
<strong>Kristina Mand-Lakhiani ** 19:40
Our relationship has gone well, but marriage is no more we separated four years ago, but we are in good relations and we still we're still a family.
 
</strong>Michael Hingson ** 19:52
It's good. You have children. Yes, we have two
 
<strong>Kristina Mand-Lakhiani ** 19:55
children and the third big babies Mindvalley so we have business together. That's.
 
</strong>Michael Hingson ** 20:02
And that's the demanding baby, isn't it?
 
<strong>Kristina Mand-Lakhiani ** 20:07
Yes. Yeah. I would say that. They're all. They're all good source of education and self discovery. They're all very important and unique, but I think human babies more enjoyable.
 
</strong>Michael Hingson ** 20:26
Well, yeah. And that's in part because as, as they grow up and get more mature, they get to be unpredictable, too.
 
<strong>Kristina Mand-Lakhiani ** 20:37
Oh, yes, they are unpredictable. Yes, they are.
 
</strong>Michael Hingson ** 20:42
How old? Are they?
 
<strong>Kristina Mand-Lakhiani ** 20:43
So mine, a nine and 15. good moment to remember.
 
</strong>Michael Hingson ** 20:49
Good ages for unpredictability by any standard? Yes. Well, so what did you do about work once you moved here? Did you go into Mindvalley? Or do other things?
 
<strong>Kristina Mand-Lakhiani ** 21:03
Yeah, New York. Since I was not allowed to work, legally, the best thing I could do was to help the vision of Mindvalley. So usually, when people ask me how I ended up in Mindvalley, I say it's by accident, and reluctantly in a way, because I wanted to make my own career work for you and or something like that. But it wasn't on the cards for a while. But I was searching myself for for quite a few years, it was, it was in my early 30s, when I decided to try just doing Mindvalley work. Until then I was I was doing a little bit of charity, working for different un branches, getting another degree. So searching myself, and I believe that all this dedication went for, for good cause but but sometimes when something is meant for you, you are going to end up doing that sooner or later.
 
</strong>Michael Hingson ** 22:02
Well tell us about Mindvalley. Since we've dropped that name a number of times now,
 
<strong>Kristina Mand-Lakhiani ** 22:07
it's well it is it is my main job for the past 20 years. So I was bound to drop the name a few times. Perfect. It is one of the world's biggest platforms for education, personal growth and transformation. And we've been, we've been around for quite a lot of years, we work with the world, probably leading world authors and teachers in our industry. But it's also maybe a little simplistic to explain it in these terms. Because I mean, in 20 years, of course, we've grown and evolved and our mission is to help people to live happy, fulfilled extraordinary lives.
 
</strong>Michael Hingson ** 22:51
How do you do that? What what is my
 
<strong>Kristina Mand-Lakhiani ** 22:53
by sharing about finding the teachers? Well, first of all, we find the gaps in, in our knowledge as humanity. What what humanity lacks what humanity needs to understand. Because you know, academic education gives you the academic knowledge and other knowledge about life. Like if we take simple everyday things such as parenting or building relationships, even health, we don't learn that in school, it's usually up to you to figure it out when you when you adult. So we see we see what humanity needs, we find teachers who are the best in their field to explain to teach to coach to, to lead the way. And then we just help help those ideas spread.
 
</strong>Michael Hingson ** 23:37
Do you do among other things, publish.
 
<strong>Kristina Mand-Lakhiani ** 23:41
We do our own our own format of publishing, we have online courses on our own platform. And we publish this way. And we also have events. And we have a big community. So yeah, as I said, it's it's a little unfair to explain Mindvalley through into sentences.
 
</strong>Michael Hingson ** 24:04
Well, that's okay. We we have time for whatever you want to explain, but I appreciate what you're saying. You know, if I start to think about different areas where humanity sometimes does things and sometimes does strange things, or we have interesting conceptions and misconceptions, kind of, for me, the first one that comes to mind is happiness. And you know, everybody wants to be happy. They talked about being happy. But yet, if you ask people what their goals are, happiness doesn't tend to be one of the first things they mentioned, which
 
<strong>Kristina Mand-Lakhiani ** 24:41
I absolutely agree because it's not even not one of the first things to mention, I have seen a lot of people's goals, and I almost never have seen personal happiness as being a goal for the year See 2023 And I think there is an explanation to that we, if you listen to the contemporary discourse about happiness, we are blasted the idea that you can't pursue happiness. You can't, you can't go after it. Like even if you check out TED talks about happiness is often something, something like, you know, don't go for happiness go for meaning don't go for happiness, go for that. So we are told that happiness is unattainable. And no, no wonder no wonder, or that's one one reason why people might not consider happiness is important. The other reason is we, I've noticed that a lot of people feel guilty, wanting to be happy. I guess that comes from this idea that you have to sacrifice your own well being for something bigger, and I know it very well, coming from Soviet Union. That was the mentality of the whole country, that human individual human being doesn't matter, because matters. But that kind of martyrdom complex is actually quite characteristic to a lot of people, especially people who are interested in personal growth and transformation, people come to help the world become a better place. They want to give the one to you know, to leave a mark. And that somehow, in a lot of people's minds contradicts with the idea that you might want to be personally happy. And that's that I find so ironic. And also unfortunate, because people actually give up the idea that they could pursue their own happiness because they think it's selfish. It's not correct. It's not right. It's not noble enough. So these are the two reasons that I see why people don't value happiness enough or don't talk about it seriously enough.
 
</strong>Michael Hingson ** 26:48
Well, let's take it in a slightly different way. Do people know what happiness is?
 
<strong>Kristina Mand-Lakhiani ** 26:54
We mostly think that we do because it's such a trite word. But if you were to look beyond the surface of the word, then I guarantee you that if five people talk about happiness, discuss happiness. There are five different understandings of happiness. In that conversation. I guess the most common way we explain happiness it as an emotion or a feeling, which, which is, in my opinion, a huge mistake, because emotions by nature are transient and volatile, and they don't stick so if you equate happiness to an emotion or a feeling, then of course, it's not going to be a sustainable thing.
 
</strong>Michael Hingson ** 27:36
Well, what how would you define happiness or if you were to try to help somebody understand it, what would it be,
 
<strong>Kristina Mand-Lakhiani ** 27:42
I would like people to or society to shift shift happiness from the domain of emotions to the domain of states. So for example, if you look at classical psychology, there is no research of happiness by the way, but there are things which are very, very close to that, like, you know, positive and negative activity are very similar to happiness or the theory of you know, how the theory of explanation how you explain events, there are different different patterns, thought patterns that are characteristic to people who are optimists and pessimists. Of course, I'm using common language. So there are there are theories, that kind of touch upon the idea of happiness. But what I found really interesting about psychology is that when we talk about stress, we talk about chronic stress, for example, or anxiety or depression, these are recognized as states, states which are there to stay obviously, and we treat them as such, but then we don't have a state for the opposite. Somehow, there is no research which would equate happiness to a state and state as a much more stable thing. Although maybe I'm a little bit unfair because the theory of hedonistic I think hedonic adaptation or hedonic treadmill, I might butcher the words a little bit. That is probably the the only field of science which, which is attempting to equate happiness to a state rather than an emotion.
 
</strong>Michael Hingson ** 29:26
It seems to me that if we're going to talk about being happy, one of the things that's important is that we have some sort of positive view of ourselves, we must have some level of competence or for feeling or thought that what we're doing is okay. But still, that's only one small dimension of it, because ultimately, if we're going to be happy, then it seems to me that we must believe If that something is going right for us in the world,
 
<strong>Kristina Mand-Lakhiani ** 30:05
it's, you know, I think this this, this comment, invites philosophical view your view on the things because how can we, I think that it's a mistake to imagine happiness as some kind of, you know, some kind of blissful state without, without anything painful in it, it's, it's a mystic state which doesn't exist and very often our well meaning parents actually kind of induced that idea on us. Because parents loving parents, they try to make the environment for their children. Without pain without discomfort, they they solve all the problems for their children, or at least they try to go and sort of save the day. So when we grew up, we grew up with an idea that happiness is absence of pain. Because, you know, if the child is crying, the parent goes crazy and thinks, how do I make the child happy, when they're a little bit more grown up, reaction is slightly different. But the idea stays the same, that happiness is this eternal bliss. And, you know, my favorite thing to say, that would be half the problem. The real problem is, because of that aspiration to solve all the problems for our beloved children, we also deprive them of any functional skills to deal with the pain, which is an inevitable, so kids grow up thinking that happiness is the state of bliss, where nothing and pain unpleasant happens with that, we also don't have the skills to deal with the unpleasantness of life, which which is inevitable. Since I love quotes, you know, here I'd like to quote Susan David, she's, she has a PhD in psychology. And he's she says, discomfort is the price of admission to a meaningful life. So, you know, on one side, Happiness has to be a more stable condition than just an emotion. But on the other side, what happened is definitely isn't, it's not a perfect state of perfection and bliss and absence of pain.
 
</strong>Michael Hingson ** 32:16
as I as I think about some of what you're saying, and I like and appreciate what you're saying, it seems to me that, that one of the things that could make us happier, is knowing that we can deal with, say, when pain comes along, or something unexpected comes along, that we have found some ways to, at least start to deal with it. Or that we can be open to figuring out ways to address whatever issues are negative in our lives. And just by learning to do that, and by addressing them, even if it's just internally, that's part of what it seems to me makes a person happier, because I can sit and go, I was able to deal with it.
 
<strong>Kristina Mand-Lakhiani ** 33:04
Also, I think very often the unpleasant experiences are an invitation to discover something new. And and if we, as society encouraged actually curiosity in our everyday life, I think it would make a lot of suffering much lighter. I actually would encourage people who are listening to, to approach everything with curiosity, I was just now thinking of an analogy I remember on as a kid, I used to like to do very bizarre things like you would roll down a hill and get up and the whole world is spinning. And it's such an exciting state. Now as a grown up, if I were to do that, I'd probably be very uncomfortable because I don't like discomfort. I wouldn't do that just because I wouldn't enjoy the the you know, the this to say the pukey feelings. But but that's that's the difference between approaching your life with wonder and not being too judgmental. You know, something is good, something it was bad. Can you just ask yourself a question? You know, what, what does this experience say? What does it carry? What kind of information does it carry? What can I learn about myself about the world about people in the world? And I think once you approach things with curiosity, it removes quite a lot of suffering.
 
</strong>Michael Hingson ** 34:30
Well, I, I think we so much discourage curiosity. Don't Don't touch that you tell a child or don't do this or adults tell each other don't do that. That's not an appropriate thing. That's not the way to act. We or that's not the way to explore this and we so greatly discouraged curiosity, and I love to be curious, and I've been in places I went once was at the The Museum of Modern Art in New York at MoMA and I was there with my wife. And I think it was just the two of us. We were next to a statue and I reached up and I just touched the foot of the statue that was on a pedestal, and immediately a guard came over, you can't touch it, you can't do this, you can't do that. You know, in reality, there are statistics that show that if you allow people who can't see the same things that you can see the opportunity to at least interact with the by touching them, you're not going to damage the artistic piece. But they were so locked into one mindset, that there was no way even to touch the foot of this statue, which wasn't going to be damaged by my hands doing it. Or they could have had a mechanism so that I could have touched the statue by first maybe using a Talat and making sure that with an oil, I know oil on my fingers. But there wasn't the opportunity to observe, which is extremely unfortunate. Yeah,
 
<strong>Kristina Mand-Lakhiani ** 36:06
and not very fair.
 
</strong>Michael Hingson ** 36:10
And not very friendly. But I will say, I've never been back to MOMA since Oh, well, I wouldn't get anything out of it. So you know, it's not the same people can sit and describe or standard describe things. But it's not the same as interacting. And you get to interact, because you could see it, and I don't look at things, using the same techniques that you do. But I should be allowed to have that opportunity. And it's something that just tends not to happen. And again, so we discourage curiosity. People ask me all the time, how can you be happy? Because you can't see. And my response a couple of times has been How can you be happy when you can there's so much that goes on in the world that, that you talk about the horrible things, you watch all the horrible things on the news? And I can hear about them, too. But why is it that eyesight needs to be a requirement for happiness?
 
<strong>Kristina Mand-Lakhiani ** 37:10
Well, I believe, I believe a lot of things are not a requirement for happiness. You know, I had a friend Unfortunately, he's gone by now. But he had a very unusual genetic condition. So he had brittle bones. And his mom once told him, of course, I can never do justice to the story. But I just love the the sentence that his mom told him, she said, Oh, you're going to make it your curse or your blessing. And that's an interesting thing. In your case, your while your condition is very extreme, maybe, and
 
</strong>Michael Hingson ** 37:44
also is yours.
 
<strong>Kristina Mand-Lakhiani ** 37:46
And I was leading to that, but very often, you know, we maybe have have conditions like yeah, being born in a, in a crazy country, it's probably also a little bit of an extreme condition. But I agree and you know, it's your choice. Can you be happy or not? After all there, there is research about happiness and, and the happiest countries in the world. The happiest countries in the world, surprisingly, are not the richest countries. And so the our understanding of what makes us happy is just in children's shoes. And when you were talking about how people say, How can you be happy if you can't be can't see, I was reading a book, I unfortunately, don't remember which of them about happiness. But there was this interesting, interesting philosophical discussion about people who maybe don't have all the physical abilities of a healthy person, and how can they be happy? Well, the thing is that we feel emotions in very different ways. And my happiness and your happiness may be different, my fear and your fear may be different. And it doesn't mean that you know somebody's happiness or fear or pleasure or pain of any better quality. You know, when when one of the wonderful writers, Viktor Frankl, he's discovered his driving life in, in concentration camps and you know, in our contemporary society, we have this, this idea that oh, first of all problems like why why do you? Why do you complain? Why do you whine if there are people who suffer more than you, but who can tell? The I mean, the difference between suffering and suffering? You know, our psychology is built in a way that some people may suffer from what another person might deem not a big deal more acutely than another person would suffer from, for example, not having an eyesight or not having a limb or not having I do not know hearing, so we can't really judge other people's feelings and I think we shouldn't honestly we should let people choose for themselves.
 
</strong>Michael Hingson ** 39:53
Well, and I think you really just hit the nail on the head, if you will. It's still all about choice. And I think happiness in part is also all about choice. And we may define happiness somewhat in different ways, based on our specific involve or environments and our feelings, but we can choose on any given day or with any situation to be happy or not. I mean, we joked earlier about you're working on editing your book, and you're, you're glad you got through that. But that editing job can be something that makes you happy. Or it can make you extremely frustrated. And that's a choice.
 
<strong>Kristina Mand-Lakhiani ** 40:39
It is, it is yeah. Although sometimes some, some events are objectively painful. But then as we, we come back to the same conversation that we started, we can't always, we can't always avoid things, unpleasant things happen to us. But a lot of the times, we get to choose how we how we treat those events. And what do we get out of them?
 
</strong>Michael Hingson ** 41:08
Right. So we do have a lot of control. And even in the Soviet Union, probably, this is a guess. But you could choose to accept your circumstances until you could change it. Or you could just accept them and not worry about changing it. Or you could be more unhappy and say it just has to change and work toward change. And all of those are different choices that one could make, I would think,
 
<strong>Kristina Mand-Lakhiani ** 41:40
well change, change was a little questionable in the height of the Soviet Union, but a lot of people actually found a way to express themselves to stay true to the values to not have to sell their soul to the devil. So there were there's always, in fact, that same Viktor Frankl writes about people, I mean, in concentration camps, there's you are as against the wall as can be, and even writing about a choice.
 
</strong>Michael Hingson ** 42:07
Um, Michael J, Fox has come down with Parkinson's disease, or however you want to call it, but I remember early on, if I recall, right, he went to a place in France where people constantly laugh, and it's part of their choice and as part of their environment. And he went there because he wanted to learn how to be happier and more content with what was occurring in his life. And I guess he came back and felt that he had learned a great deal. Because it's also about introspection, and thinking about yourself and learning to teach yourself things to.
 
<strong>Kristina Mand-Lakhiani ** 42:48
I do believe that people in Europe enjoy life more, I'm not sure if we are happier. But we do. We place a huge value on on the process of living, just working. And here, maybe I'm a little bit unfair, but I have the impression that in America, people are very much obsessed with work way too
 
</strong>Michael Hingson ** 43:09
focused on work sometimes. And they, as a result, don't see the fun part. And haven't learned to figure out the fun part. So I think you're probably right, we focus so much on work that we leave the rest of life out,
 
<strong>Kristina Mand-Lakhiani ** 43:26
which would be actually quite okay, if you love what you do.
 
</strong>Michael Hingson ** 43:30
Yeah. Well, so you, you speak a lot, and you teach a lot. And you talk all about happiness and self love and self acceptance. How did you decide that that was what you really wanted to do with your life?
 
<strong>Kristina Mand-Lakhiani ** 43:48
Well, I as I had started to tell my story, that wasn't my choice I chose was, was first government and then I thought I'd be more helpful to humanity if I went into charity and nonprofit, and then ended up in Mindvalley. And I was in on the business side of, of the company for for many years. So helping other authors publish, I was never going to become a teacher. And also it was never, never my plan. In fact, I never thought I had anything to share. You know, in my industry, everybody writes a book so that that idea of writing a book was always in the air. But for me somewhere, it's somewhere thought, I know, but I don't have anything to see. I also I just just for the context, in school, we had a huge emphasis on literature and I was brought up on classical literature from different countries, just just to understand how intense it was. We learned literature in the original language. So we were supposed to learn Greek and Latin to retain ancient literature, which I didn't do, by the way, but for me writing books was something I something otherworldly. But I think by the time I was 14, I had gone through my own discoveries and realizations and understandings and, and of course, working with all those wonderful teachers and authors, it all rubs off and you start creating your own theories in your head. So it wasn't a quick conscious decision that this is what I want to do. It's just that at some point, the message was so right that I just couldn't hold it in, you know, like, like, if you're pregnant with a baby, the baby has to come out when the baby's ready. So in my case, I just, I just had to had to start speaking and teaching and writing a book.
 
</strong>Michael Hingson ** 45:43
Yeah, it just became what you had to do. And that makes sense. But it it became your passion. And probably everything that happened before then built to that time.
 
<strong>Kristina Mand-Lakhiani ** 45:55
Probably, yeah, we'll see. I still have a lot of hopefully, a lot of years to go, maybe. Maybe I'll discover that that was also built up to something.
 
</strong>Michael Hingson ** 46:04
Well, that's what makes life fun and perhaps unpredictable. But still, what makes it fun? I agree. I agree. Nothing wrong with discovery.
 
<strong>Kristina Mand-Lakhiani ** 46:13
Yes, I think our life mission a little too seriously.
 
</strong>Michael Hingson ** 46:19
Yeah, yes. Well, and I love that you not only quote, people who are alive and real people, but that you do read fiction as well. But I think some of the best imagination is come from fiction writing, and there's nothing wrong with fiction. Again,
 
<strong>Kristina Mand-Lakhiani ** 46:37
I can't believe somebody would imagine that something is wrong. But it not only imagination, you know, a lot of the fiction is the forerunner of personal growth and transformation. Because if you look at the things which have stayed on the surface, of, you know, of human attention, there have been always a lot of books written, what we have right now is the best of the best. So if you look at some of the old works, authors have been asking themselves the question, how to be a better human for centuries. After all, even even contemporary personal growth, teachers refer to Stoics, who are like 1000s of years old works, but even they were philosophers. Of course, philosophy and personal growth are quite close enough areas. But for example, one of my favorite authors, Dostoyevsky, his Russian novelist, considered himself a philosopher as much as a writer. And, and he was very much concerned with the evolution of human, you know, human character, and human spirit. But take almost any classic, they all ask themselves the question, What makes someone a good human being?
 
</strong>Michael Hingson ** 47:52
Sure. Well, even today, when you look at some of the more modern things like the the Harry Potter series, everybody talks about Harry Potter, making children read more, and so on. But when you look at it, at the most basic level, it is all about what makes a person a good human being and the fact that we can learn and we can discover more about ourselves than we ever thought we would we would be able to do.
 
<strong>Kristina Mand-Lakhiani ** 48:16
Yeah, I agree. And there are a few gems in, in almost any work of fiction that you take. Of course, we have to recognize that there is fiction, which is written just for pure entertainment. But in a way, it's like movies as well, you know, how many wonderful deep wisdoms do we find in some of the movies? And then there are movies, which are pure entertainment? And do you feel ashamed that you have seen it occasionally?
 
</strong>Michael Hingson ** 48:45
Until you realize that maybe there was a lesson there after?
 
<strong>Kristina Mand-Lakhiani ** 48:48
Maybe? So So yes, I am, I think, and that's, that's the idea that I hold very dear that, that there is learning in almost any experience that you have in your life, if you have the curiosity, the courage, and the presence of mind to just be aware to notice to ask yourself the questions. You really can learn from almost any interaction that's happening in your life, learn about yourself, learn about world, learn about other people.
 
</strong>Michael Hingson ** 49:21
And that's where it gets back to curiosity and making choices and really paying attention to self discovery.
 
<strong>Kristina Mand-Lakhiani ** 49:29
Yes, you, you know, the best way to for self discovery is to actually be locked up with yourself for a long enough time.
 
</strong>Michael Hingson ** 49:40
One of my favorite quotes is from the original Muppet Movie. I can't remember if it was Fozzie Bear, or, or somebody who said, I am just beside myself and the person whoever it was immediately shout back. Yeah. Can the two of you live together? or something like that was really cute. That's
 
<strong>Kristina Mand-Lakhiani ** 50:02
genius. When genius codes come from very unlikely characters, I think it's always very invigorating. Like, wow, that
 
</strong>Michael Hingson ** 50:15
just came up so fast. And I actually was the second or third time I saw the movie that I heard it, it was just so clever. I'm going oh my gosh. Or one of my favorite quotes, which isn't a fear, quote, you were we were talking about that. But is still it's a Star Wars quote from Yoda. Do or do not? There is no try, which I think is absolutely true. You either do it and it gets back to choice again.
 
<strong>Kristina Mand-Lakhiani ** 50:40
Yeah, yada. Yada is a source of wisdom. Yeah. So yeah, I agree. And Gandalf as well with Gandalf. So yeah, there's a lot of wisdom if you if you open to see it, and notice it and, and I've actually learned a lot reading, reading novels, and sometimes unexpected things. For example, talking about being stuck with yourself, there's a quote by of all people, Agatha Christie, who is the crime queen, when she has a one of one of her characters, she says, a wonderful thing, if you were to actually almost go to that person, if you were to spend a lot of time with yourself, what would you discover about yourself? And that was that novel was actually very brilliant from the psychological point of view. So yeah, you never know where you find the lesson.
 
</strong>Michael Hingson ** 51:37
Which book was that? Which novel was it?
 
<strong>Kristina Mand-Lakhiani ** 51:42
It's called Lost in the spring. And it's nowadays, it's published under Agatha Christie. But you know, she's she started and she wrote, not just crime Nice. So that's, that's her non crime novel. She used to write under a different pseudonym, it was Mary Westmacott.
 
</strong>Michael Hingson ** 52:02
You, you, you certainly prioritize in your life, a relationship with yourself, and you want to have a positive relationship. And I think that's important. It seems to me that we all ought to do more introspection than we do. And one of the things as I mentioned earlier to you, we're writing a new book. And we're going to talk a lot of that about introspection. Because I think we never look enough at ourselves. To really figure out what we're teaching ourselves. I used to say, I'm my own worst critic. And I've learned that's a horrible thing to say that it's much more appropriate to say, I'm my own best teacher, because ultimately, people can give me information they can advise me, but they can't teach me I have to decide to teach myself and to truly learn it. And it still all comes from within. But when you're dealing with the relationship with you, how do you compare that and prioritize that in terms of relationships with other people,
 
<strong>Kristina Mand-Lakhiani ** 53:03
we are just touching upon a very deep topic. So if we, if we were to talk about relationship with with the self, there is so much to cover, but I believe that your relationship with the world is a reflection, mirror reflection of your relationship with yourself. That's what I have experienced. I don't have research to back me up. But what I have experienced that, if you learn to, to be tolerant of your imperfections, it's much easier to be tolerant of other people's imperfections. If you learn to be forgiving towards yourself, it's much easier to forgive other people. And it goes into anything you you touch, you know, kindness, compassion, love. And so I believe that you have to sort out your relationship with yourself. Because if you are at peace with yourself, it's much easier to be at peace with the world around you.
 
</strong>Michael Hingson ** 54:01
And if you if you truly do that, you also discover not to be as judgmental as we tend to like to be because we think it's so comfortable and comforting to say how much better we are than other people. And we got to get away from that.
 
<strong>Kristina Mand-Lakhiani ** 54:19
Well, yeah, Judge judgment is an interesting thing. I think if we replace judgment with curiosity, the world would be a much better place. But with that said, I also can appreciate a good whining session once and I think we all need to express you know, the other day I got very upset with a series of events, you know, sometimes a bad thing happened to you and you you, you're patient, and you hold it in and then the next thing happened, and the next thing happened, and at some point, it's, it can snap and actually it does snap and it's good if it does so, last week, I had I had an episode and I was just lucky because it was going to my kickboxing class but Oh, I still needed to drive there. And I was already on on the verge. So what I did, thank God, I was alone at home, I just made a roll. I was so angry. And there you go. But you know what's interesting, I was sharing it with my kickboxing teacher that day, that I actually felt physical pleasure in expressing that feeling. And in roaring, because you know, the roar has this vibration. And it makes your heart vibrate as well, and what I was talking about, but I guess I was leading to the ideas that, you know, we can't judge our life experience, we can't judge ourselves too hard. It's just not healthy. And it is it is healthy, to sometimes let yourself be imperfect. And sometimes let yourself be wrong. And sometimes let yourself be angry. Or all these things that we think that we deem are horrible. Because expressing it is much healthier for you and for your environment and holding it in. You know, in psychology, there's such a phenomenon as emotional leakage. Just because you don't accept or allow certain unpleasant, painful or unsavory emotions, doesn't make them disappear. It's like hiding your head in the sand, they will stay. And the thing with our, with our emotions is that if you if you don't live through them in a healthy way, they will start poisoning you. And at some point, they will explode, or leak, which is the root of passive aggression, aggressive behavior, which so many of us exhibit. So yeah, it's sometimes a good writing session is also good. The question is, what's your default regime? And if your default regime is judging, whining and complaining, then that's a very definite red flag.
 
</strong>Michael Hingson ** 56:59
Yeah, there's probably some things to deal with when that happens. But the other side of that is, as we've talked about a lot today, if you go back and look at what happened, and you do express your feelings about it, then it ultimately comes down to now, what do I learn from it?
 
<strong>Kristina Mand-Lakhiani ** 57:21
And what do I do with it?
 
</strong>Michael Hingson ** 57:23
And what do I do with it? Right, exactly. Well, speaking of doing, you are writing a book, why don't you if you would tell us about becoming blossom? Yeah, becoming
 
<strong>Kristina Mand-Lakhiani ** 57:33
Folsom is exactly, exactly about recognizing your imperfections. And rather than demonizing them and, and trying to fix yourself, recognizing that, you know, if you will try to fix yourself, you imply that you're broken, very often, humans are not broken, they're wounded. And, and that requires healing, not fixing. And when I talk about being floor, some I talk about recognizing your imperfections, your dragons, your scratches, your dance your wounds, whatever it is, or maybe your bad past, or whatever it is, recognizing that it's part of you, and choosing for it to become your blessing rather than your curse.
 
</strong>Michael Hingson ** 58:19
How do you teach people or what can you teach people about self assessment and doing a better job of helping people assess themselves?
 
<strong>Kristina Mand-Lakhiani ** 58:32
Well, I would I would have to answer that in two parts. First, I don't teach people.
 
</strong>Michael Hingson ** 58:37
I don't believe in i Yeah, that's probably the wrong way to. But
 
<strong>Kristina Mand-Lakhiani ** 58:40
no, no, I guess it's, it's because I am officially a teacher. But I don't believe in teaching. Because I think and we were talking about that.
 
</strong>Michael Hingson ** 58:48
How do you help people discover,
 
<strong>Kristina Mand-Lakhiani ** 58:51
I can share ideas and people will hear when they're ready. And they when they want I am rather an a companion to people on their path to transformation than their teacher. Now, I also am not sure about self assessment, per se, because assessment sounds a little bit academic, in my opinion, I more believe in just dancing with your life going with the flow and taking your life in the moment. So of course, there are techniques and I mean, I've been wrestling growth for 20 years. So a lot of the teachers start with sitting you down and making you assess whatever area of your life that you want to improve, including probably yourself. Sorry, but I don't believe in recipes in life. Yeah, I think I think that what works for you today might not work for you tomorrow and might not have been what you needed. 10 years ago, what works for you might not work for another person. So I don't believe in recipes in life. I don't believe in tutorials and to do list and not to do lists. I believe that life is literally a dog Dance, a dance. And the dance means that you have to feel your partner, you have to feel the music, you have to be aware of your environment. And, and yes, we drill the steps and we practice. But ultimately you, you know, you can't prepare yourself for life in the sense that it keeps happening to you all the time. It's not that you, you do your personal growth and transformation, and then you can live happily ever after, it doesn't work like that you keep doing it all your life. So because of that I am not a huge fan of assessing. I know there is a lot of there are a lot of tools for assessment. And there are a lot of, you know, systems which put you in boxes and tell you what you are. I believe in, in curiosity, you know, I'm translating and quoting one wonderful teacher that I interviewed years ago, he had this interesting expression in Russian, though, that you have to touch life with your bare hand. And it might be a little bit odd. But that's exactly what I believe in life is happening in this very present moment. Can you feel it? Can you live it? And can you enjoy it to the maximum? Whatever it gives you? Can you can you squeeze it, squeeze the juice out of it. And that's why what I share with people is the system of staying honest, and kind to yourself, and being curious, and brave, courageous, and just, just not shying away from life.
 
</strong>Michael Hingson ** 1:01:35
Well, and self assessment using that word is probably not the best word to have used. But I'm a firm believer in even at the end of the day, and maybe even at the beginning of the day, looking at what goes on let's take at the end of the day and and say, gee, how did that go? How was that? What can I do to even make it better? Or something didn't go? Well? What can I do with it? And and so assessment isn't really right, because you're right, it puts in boxes, but there's nothing wrong with us, looking at the things that we do, and looking for that internal Spirit in us to teach us how to make life even better or live life more to the fullest?
 
<strong>Kristina Mand-Lakhiani ** 1:02:22
Well, the first question should be I guess, am I enjoying it? Is that what I want? Or do I want to change anything about it, but I do recommend to? Well, I would say three practices. One of them is absolutely fundamental for any kind of transformation is obviously the well the habit or the skill of being aware of what's going on. Because everything starts with awareness. Unless you're aware, you can't change things. But I keep it as a separate, separate concept. Because it's not a practice, per se, it's more like a mod that you switch on and then you can't switch it off anymore. Excuse me, my throat is giving, it's giving me a little bit about the two practices that I strongly recommend is the practice of journaling and introspection. In fact, combined. Because journaling allows you to put vague sensations into words. And it really helps to crystallize and to bring clarity to what what's going on. Sometimes we rush through life without putting our finger on the pulse. So when you journal, you're kind of forced to, to, to be a little bit more clear about what's what's going on. And introspection, of course, because introspection for me is one of the favorite. Yeah. Everything Everything in my life is. So what does it say about me?
 
</strong>Michael Hingson ** 1:03:51
Or what does it say about what I should do the next time it happens again. But yeah, intersection is exactly, I think the right term to use, and we just don't do enough of it. In our lives. We're too busy. As you said, like with work and so on. We worry so much about all of that, that we never enjoy life and we never enjoy the absolute thrill of introspection in our in our own minds.
 
<strong>Kristina Mand-Lakhiani ** 1:04:17
I would only want against being very critical and judgment.
 
</strong>Michael Hingson ** 1:04:22
Exactly. Exactly that and that you've got to stay away from that. That's, I think, totally different than introspection.
 
<strong>Kristina Mand-Lakhiani ** 1:04:30
And yeah, there are so many questions you can ask yourself about anything that's happening in your life. And actually, if you do turn experiences inward and see your interaction with your life's events, then then you do learn a lot about yourself. It's It's inevitable.
 
</strong>Michael Hingson ** 1:04:48
If you had one piece of practical advice that you could give to everyone listening, what would it be? I know is that is that an open ended question or what?
 
<strong>Kristina Mand-Lakhiani ** 1:04:59
No I couldn't give so many so much. And that's that's probably a very thankless thing to do. But I will quote, I will quote again from a movie from Cinderella in the production of 2005. And there's this quote by Cinderella's mother because says, have courage and be kind. And I think that's one of the best advices
 
</strong>Michael Hingson ** 1:05:22
I think that absolutely makes sense. And there's no better piece of advice than we could ever give in in life, have courage and be kind period. There's never anything wrong with doing that. Well, I've really enjoyed doing this. And I wasn't sure how we were going to get through a whole hour and look at us, we're we're getting your throat to be thirsty. And it's been almost 70 minutes. And this has absolutely been fun.
 
<strong>Kristina Mand-Lakhiani ** 1:05:51
Thank you so much. Thank you for for this one. Wonderful and very engaged conversation. I enjoyed real life conversations.
 
</strong>Michael Hingson ** 1:05:59
How can people learn more about you maybe reach out to you, and learn about courses and so on from Mindvalley, but just reach out to you in general?
 
<strong>Kristina Mand-Lakhiani ** 1:06:09
So my biggest project of this year, of course, is the launch of my book. So the best thing to know about me is to get my book, of course, and you will find me on Mindvalley. Of course, I'm a co founder of Mindvalley. Some there,
 
</strong>Michael Hingson ** 1:06:20
along with a lot of wonderful <a href="http://mindvalley.com" rel="nofollow">mindvalley.com</a>, right? Yes, it's
 
1:06:24
<a href="http://mindvalley.com" rel="nofollow">mindvalley.com</a>. And if you want to get my book, then I would recommend getting it from <a href="http://mindvalley.com/book/flawesome" rel="nofollow">mindvalley.com/book/flawesome</a>.
 
1:06:32
Is Mindvalley publishing the book?
 
1:06:35
No, no, no, we don't publish traditional books. Mindvalley has published my courses, of course. But we don't publish traditional books. It's a different, somewhat different business model. So I am being published by Hay House.
 
1:06:52
Okay. Well, when people hear this, please go out and get Kristina's book will appreciate it. And she certainly will appreciate it. Being a poor starving author. I always like to say that I asked people to go by thunder dog all the time, because we're poor, starving authors. And we need people to buy our books. And besides my guide, dog Alamo needs kibbles. And so people need to go buy the books so that we have kibbles for Alamo.
 
<strong>Kristina Mand-Lakhiani ** 1:07:17
I appreciate the invitation. Thank you.
 
1:07:21
Well, thank you for being here. And I thank you for listening, we'd love to hear from you. I would really appreciate you reaching out and letting me know what you think about today's podcast. We hope that you loved it. And then you'll give us a five star review on iTunes or wherever you're listening and observing the podcast. We appreciate that very much. If you'd like to reach out to me, please do so. You can reach me at Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. hingson is h i n g s o n. But again, we really appreciate you being here. And Kristina, I really am very happy that we had a chance to do this. And hopefully we can do it some more.
 
</strong>Kristina Mand-Lakhiani ** 1:08:05
Thank you, Michael for having me. I truly appreciate it. And yes. Hopefully that's not the last conversation.
 
<strong>Michael Hingson ** 1:08:12
No, let's let's have more, don't you think?
 
</strong>Kristina Mand-Lakhiani ** 1:08:16
Yes. Maybe I should have you on my podcast, by the way.
 
<strong>Michael Hingson ** 1:08:20
We could do that. Yeah. Tell me about your podcast?
 
</strong>Kristina Mand-Lakhiani ** 1:08:24
Well, I have I have my interviews about twice a week. And I interview wonderful people. And I like to talk about the things that we talked about. So I would of course need to need to talk about your topics more than anything. And by the way, I would be very happy to talk about courage and facing fear because and that's what your your book is about. Right. So that will be very interesting. Yeah.
 
<strong>Michael Hingson</strong> 1:08:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mindvalley Co-Founder and Self Growth Expert with Kristina Mand-Lakhiani</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f811b9d1-3d6c-4dd9-a991-d09c0a089ed8.mp3?source=rss&amp;ext=asset.mp3" length="45854332" type="audio/mpeg" />
<itunes:episode>143</itunes:episode>
</item>
<item><title>Episode 142 – Unstoppable Community Developer with Victoria Cumberbatch</title>
<guid isPermaLink="false">https://pinecast.com/guid/7e04fc74-4bce-4757-b06a-ffccf2c0d173</guid>
<pubDate>Fri, 07 Jul 2023 11:00:01 -0000</pubDate>

<itunes:duration>01:00:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/95870375-609d-40aa-8117-e449d37102a5/UM142-Victoria_Cumberbatch-Coverart.jpg" />
<description><![CDATA[<p>Victoria Cumberbatch describes herself as “a passionate facilitator and community developer”. Because she has traveled extensively throughout the world she has gained some insightful and fascinating views of community and how all of us live and function within the community arena. We had a great discussion about how people view themselves and how they all too often permit others to control how they feel in their skin.</p>
<p>Victoria owns her own coaching and consulting company where she works tirelessly to guide people through self-discovery to help them “uplevel” and design their lives.</p>
<p>I hope you listen to this fascinating discussion and that it will give you a bit of a different perspective on the world and how we all live in it. I found a lot of nuggets of information that I will ponder and put to use. I hope you will do so as well.</p>
<p><strong>About the Guest:</strong></p>
<p>Victoria Cumberbatch</p>
<p>As a strong, compassionate, exuberant leader with nearly a decade of experience in creating engaging and dynamic experiences; I will successfully guide individuals and groups towards greater self-awareness, cultural empathy, and ways to lessen overwhelm.</p>
<p>I am a passionate facilitator and community developer with a wealth of experience in leading sessions that promote self-discovery as a way to uplevel and design your life. I believe in the power of connection and collaboration, and I strive to create spaces where individuals can come together to grow, learn, and get on the path toward their goals.</p>
<p>Over the years and through a multitude of workshop types, I have honed my skills in creating engaging and dynamic experiences that encourage participation, collaboration, and creativity. I am known for my exuberant, coaching leadership style + my ability to create a safe and supportive environment for the space.</p>
<p>My values of integrity, honesty, trust, and rigor - drive me to continuously improve, receive training, and make a positive impact in the lives of those I work with. I am committed to creating meaningful and impactful experiences that empower those ready to reach their highest vision.</p>
<p>My exuberant leadership style and commitment to excellence [neè perfection] have allowed me to successfully guide individuals and groups towards greater self-awareness and cultural understanding, resulting in more productive and fulfilling lives.</p>
<p><strong>Ways to connect with Victoria:</strong></p>
<p>Website: <a href="http://adventuresofcommunity.com" rel="nofollow">adventuresofcommunity.com</a></p>
<p>LinkedIn: <a href="http://linkedin.com/in/victoriaMC" rel="nofollow">linkedin.com/in/victoriaMC</a></p>
<p>Workshop Booking: [<a href="https://tinyurl.com/speakervmc" rel="nofollow">https://tinyurl.com/speakervmc</a>]</p>
<p>*If you’d like to request something custom, please reach out here: <a href="mailto:V@adventuresOFcommunity.com*" rel="nofollow">V@adventuresOFcommunity.com*</a></p>
<p>Monthly Newsletter: <a href="http://tinyurl.com/aicnewsletter" rel="nofollow">tinyurl.com/aicnewsletter</a></p>
<p>Podcast: [<a href="https://anchor.fm/community-alchemy" rel="nofollow">https://anchor.fm/community-alchemy</a>]</p>
<p>VIP Day for Engagement: [<a href="https://hello.dubsado.com/public/form/view/63c18dfd8d61d06a1fd639df" rel="nofollow">https://hello.dubsado.com/public/form/view/63c18dfd8d61d06a1fd639df</a>]</p>
<p>Attend my retreat: [<a href="http://tinyurl.com/DRetreat23" rel="nofollow">tinyurl.com/DRetreat23</a>]</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, hello once again and I'd like to thank you for joining us here on unstoppable mindset wherever you happen to be. We're glad you're with us. Today we get to interview and I hope I pronounced that right Victoria Cumberbatch. Did I pronounce that right?</p>
<p>**Victoria Cumberbatch ** 01:33
beauteous pronunciation? Thank you for that.</p>
<p>**Michael Hingson ** 01:37
What a deal. And Victoria. Welcome to unstoppable mindset.</p>
<p>**Victoria Cumberbatch ** 01:41
Thank you. Thank you for having me. I'm Joy is Victoria is</p>
<p>**Michael Hingson ** 01:45
known for creating communities helping people really understand a lot about being more self aware. And other things that we're going to talk about. I don't want to give it all away because she gets to talk about it. But you just got back from doing being part of a workshop in San Francisco. I'm jealous. I love the Bay Area. And we lived there for 12 years. But you did happen to be there and a lot of the rain.</p>
<p>**Victoria Cumberbatch ** 02:11
All the rain pretty much all the rain start to finish. So yeah, not not the best if I just say, but I was inside. So</p>
<p>**Michael Hingson ** 02:18
no, there. Yeah, yeah, me. Me too. I don't mind we had a little bit of rain here. But not nearly what the Bay Area is had not nearly when other parts of southern California has had, but I just have never understood people. Yesterday morning, I was watching the news. And there was a reporter who was at this place where a bunch of cars had tried to drive through this deep sort of created lake of water from all the rain and got stuck in this one guy pulls up to it stops, looks at everybody looks at the water and then force it and tries to go through and of course Mark Federalists the reporters going there he goes, he's gonna get he got us. Ah, yes, Lee. You know, there's no logic and doing that. And anyway, even Jimmy Kimmel had a video of it last night I understand so</p>
<p>**Victoria Cumberbatch ** 03:17
well, that that is our the impatience of our society right there that yeah, we an example that.</p>
<p>**Michael Hingson ** 03:25
I remember when we moved to New Jersey. We were not where it was before we were building a home. My wife was in a wheelchair her whole life. And so we built a home in Westfield. But they were back, she and her parents came back, we were checking on the house and then doing some other stuff. And we were looking at, we were on Route three and looking at this big lake of water in front of us. And we stopped because we knew that there was no way that we were going to get through and it took about a half hour 35 minutes before the rain led up enough for us to be able to then go through like crazy world.</p>
<p>**Victoria Cumberbatch ** 04:03
Yeah, and in New Jersey. That's unusual.</p>
<p>**Michael Hingson ** 04:08
Yeah. Yeah. What do you do? Well, tell us a little bit about you. I'd love to hear kind of your story growing up where you're from, and all that sort of stuff to sort of set the stage and we'll go from there.</p>
<p>**Victoria Cumberbatch ** 04:19
Wow. Okay, so a robust background knowledge. Let's see, I am a only child to a set of interracial parents, moms, Irish dads, Asian Barbados. Shout out Rihanna. In New Jersey in North New Jersey, not to be confused with the rest of the state which is not New Jersey. I'm ready to hear from the people that have something to say about that. And yeah, my mom was a teacher. My dad was a cop. All the men in my family were first responders at 911. And just after you know that I went to college at the University of Maryland to study international development and and conflict management, focusing on the Balkan Wars. Because I had a really standout professor Dr. Friedel, who's Croatian, we got some really deep conversations about that, and very full story is that now my boyfriend of four years is from Montenegro. And came came here to emigrate to this country, in that last bit of the Balkan Wars, actually, so would have ever thought that would have come full circle in that way. So I can't speak their language, but I certainly can empathize with their plight. And from there, I had always, well, actually, let me pause for a second, I graduated into the recession. So there was not much opportunity for me to capitalize on all the internships that I had, and so on. So I did go back home and I got certified to teach history actually, there's kind of like a last ditch effort to be a functioning citizen world. And it was with much chagrin, although history is my favorite. Just discipline of study and being a teacher is certainly an admirable profession, but I didn't think it was for me, so.</p>
<p>**Michael Hingson ** 06:17
So that recession was 2008. It was 2008.</p>
<p>**Victoria Cumberbatch ** 06:20
I graduated in 2011. And, and like, nobody was hiring a bachelor of arts like that was cute. I certainly didn't know what I'd be getting myself into into the real world. And so I was home for a while. And what I ended up doing was I would take long term substituting position, so maternity leave, things like that. He was a classroom for quite a while. And then I would backpack, Central America, South America, Watkins throughout Europe for like eight to 10 months at a time. So I would do that back and forth, back and forth, probably till about 26 When I had my first big girl job at Stephen Siller, tunnel to towers foundation in Staten Island, first responder organization. And that was when I started being officially in community. But of course, I was off the title that I had. It's like program development or something. And then I lasted for about a year, got my dream job at a place called Remote year, where I oversaw a group of 50 adults who worked remotely digital nomads, and we traveled around the world together as a group as a community. And we moved every month for a month around the world. So we went to 12 countries in that timeframe. And I think that was my like, executive community and business course. Doing that in a year. That was intense. After that, I made a web series, which you can find online still, I traveled some more. And then I did voiceover and community management at osmosis and medical education startup, which has now been acquired by a company called Elsevier, er, and the pandemic. So we're like, um, I am just fast forwarding. So during the pandemic, I just my boyfriend who I just spoke up to Sean, we did van life that we traveled throughout the US in a van and I stepped down from my full time position and maintained my role at osmosis as a consultant, I'm still with them as a consultant doing facilitation and mentorship and development of some leadership roles within their org. And I also contribute to the transformational leadership community by coaching at those trainings, you know, landmark ask, in my TTS coffin Institute type of training. So that brings us to currents.</p>
<p>**Michael Hingson ** 08:50
That's a pretty full life. No doubt we allow different ways. Well, so I do want you to talk about osmosis. I also want to tell everyone, Victoria is not a shy person, because soon after we met, she said, I read about you and know your story a little bit. Would you be willing to speak to people from osmosis and do a virtual presentation? So how do I how can I see no, so I did. Like I said, she is not shy about asking, which is great. People should ask what's on their mind and talk about what's on their mind. So that works out really well. So you, you, you have certainly been through a lot needless to say, and I appreciate what you said about the whole issue with the recession. I know that when I worked for Kurzweil Computer Products back in the late 70s and into the 80s, which was purchased by Xerox and Kurzweil was run by Ray Kurzweil, who developed the first time the font optical character recognition system, and all of the salespeople. Once the Xerox acquired the company all the Kurzweil salespeople were kind of made to go away All the people selling their commercial products, which included B, I was the last person to be let go. And they said, Well, you're just not selling as much as you weren't, well, we had a major recession going on in it, and nobody was buying. And in fact, I had sold a product the day before. But you know, this is amazing what what people did, but I've always called Xerox did what a lot of companies do. They just want the technology, they don't want the people but all the real tribal knowledge and intelligence and knowledge is with the people not the product. So yeah, what do you do? Yes. But anyway, be that as it as it may. So, so you, you have you have done a lot in developing communities, and so on overall, how do you define yourself? How if somebody says, well, well, what are you who do you what do you do? How do you describe or define yourself?</p>
<p>**Victoria Cumberbatch ** 10:51
Yeah, so thank you for this question. This is something that I am, or have more recently been delving into, because I'm definitely a product of my millennial, stern societal, I identify with what I do in the world, as opposed to how I show up in the world. So I have been, you know, migrating from the doing to the being. So I like to now describe myself, if someone were to say, well, who are you, you know, what do you bring to the table, I am on the page of a strong, compassionate, exuberant leader, that's like my first that's how I view myself. And that's how I want to be viewed the world. And if there is misalignment with that, I would want people to let me know there's a gap. I also identify as biracial, as you heard, as an only child, I click those are two separate communities of people. I identify as a woman identify, as, you know, the sacred titles of daughter and soul sister are like really deep, connected friendship that goes beyond the superficial kind of wax surface friendship. So that's how I define myself, I really try not to define myself by what I do, because my hope is that what I do comes through, like, I hope that you can pick up what I do by how I show up on this podcast, or how I show up on a call you and I have or only show up in socials, you know,</p>
<p>**Michael Hingson ** 12:14
find that for me a little bit more when you talk about how you what you do in the world, as opposed to how you show up in the world. Yeah. So I think it's a very important topic that it's worth defining and understanding better.</p>
<p>**Victoria Cumberbatch ** 12:28
Thank you. Yeah, I agree. So So I am a recovering perfectionist, if I do say, so maybe others would say I'm not recovering, but we'll see. And from that, I have realized a few things about myself. One is I have this pretty long standing story or belief that I am inadequate, that I am not enough. And so I need to prove my worth, I need to deserve accolades, I need to deserve people's attention, I need to do more in order to be seen or be given attention or be told, you know, great job, you know, pat on the back. And that has helped that has been up to current really how I perceived myself in the world. People like to say, what do you do when you go out to a networking event? What do you do? What do you do? What do you do? And I always struggled with that. And instead, really, what I want to know, what makes you up? What qualities what characteristics what ways of being get to show up that are true to you as a person, and then the rest gets to come later, like the doing part comes later. So I have really been on this page of how can I be more and do less being for me, strength, compassionate exuberance. Patients? Collaborative, right, these these, they were just like, latent words flippin flippantly said. And now I view them as the lens through which I look at the world.</p>
<p>**Michael Hingson ** 14:09
You said something that I want to delve into a little bit he talks about us feeling a little bit inadequate and so on. And I'm not used specifically but why is it that so many of us feel inadequate, or somehow get this mindset that we're inadequate?</p>
<p>**Victoria Cumberbatch ** 14:28
I don't have the answer. I don't know why, but I do know. So I'm hosting retreat, actually the end of this month slash beginning of the month, so April 1 to the sixth and the whole idea is that it's about disconnecting from the imposter syndrome, the overwhelm the stress the language to reconnecting to myself as I am my whole wherever I am, I am meant to be so honest. And my co facilitator and myself where I want to say just counted, but really, I guess we weren't that much at how many responses, it was unanimous responses that I'm not good enough. I have to deserve my my place in the world basically, is what we found from doing this research that we have with other people. And just like strangers, like just strangers responded to this, so and they were varied and age varied and all the demographic categories. And I've really feel like, I don't know exactly, but technology, social media has a pretty like, at percentage piece of that I am sisterly comparing myself to others in my field, in my age range when I went to high school with and I could see them instantaneously 24/7 365. There's no you only get, you know, on Sundays, page six, what people are doing, you don't only get to see who's doing what once a year or at your high school reunion after 20 years, we know what's happening. And there is the this there is this facade, and I'm gonna keep it real with you. To me there is this facade, the societal facade of I'm doing more than what's actually happening. And I have to also maintain and upkeep this persona that I am, you know, jazz hands, I'm, I love what I'm doing, and I'm passionate about it. And I, I love what I do, but that may not be true. So why are we even saying that? Just found there's a lot of disconnection and and inauthenticity.</p>
<p>**Michael Hingson ** 16:34
Yeah. It's It's unfortunate that we we judge so much. And we insist that everyone has to live up to some standard. The problem is, we don't necessarily do it ourselves. But we want everyone else to do it. It's the old do, as I say, not as I do, and 100%. And that's so unfortunate that we see that in the world. And I think that contributes a lot to it. And we had it before social media, but certainly it's a lot worse, worse with social media that now everyone has to be so tied into all of this.</p>
<p>**Victoria Cumberbatch ** 17:17
Yeah, and I think the piece there that that is, you know, reading between the lines is accountability, and being accountable for how you show up being accountable for the things you say, and the impact that that leaves, be accountable to having hard conversations and accepting oof, damn, I messed up on that one, I really get to either acknowledge or apologize here. They're those things. I don't see those things happening. I don't see them happening to startup culture. I don't see them happening in my like, millennial, you know, populate population culture, I don't see those things. So to to be outstanding, as an individual. Accountability gets to be a part of that. Yeah. And it doesn't seem to be in my perspective,</p>
<p>**Michael Hingson ** 18:07
I think that's really the issue is that accountability isn't really there. And again, we don't hold other people to the same standards that we live at. Right. However you deal with that. And right, the bottom line of all of that is that we, we tend to make people crazy. And we also want such instant gratification about every single thing, that then when people aren't necessarily wired to do that. They're less than we are.</p>
<p>**Victoria Cumberbatch ** 18:40
Yeah, yeah, there's that comparison point, which again, it's just that is not serving that isn't serving us, as individuals, as community members, as you know, partner is spot on a lot. It's not serving to be accountable is to be an upstanding and outstanding citizen. In my honest perspective, I asked to be something that gets added to like school curriculums and stuff. Yeah.</p>
<p>**Michael Hingson ** 19:03
And it's, it's unfortunate, but it is something that we definitely have to figure out how to deal with in one way or another. But it just was a question that popped up. And I just thought it was worth exploring, because I think you're right, that so many of us feel inadequate, rather than accepted for who we are.</p>
<p>**Victoria Cumberbatch ** 19:23
Right? Right. And that gets to start with us. I heard recently. The level with which you are intimate with yourself is the capacity with which you can be intimate with other people. You know, an intimacy doesn't necessarily only mean in the bedroom, of course, it means you know, depth of conversation showing up in tears, right, like all these authenticity and vulnerable moments. So I think that that's also just really important to know, we get to be accountable with ourselves first, and then we can ask others to show up to</p>
<p>**Michael Hingson ** 19:55
Yeah, yeah, absolutely. It's kind of one of the things too to think about, and the problem is that when we feel inadequate, we also don't really have as much confidence in ourselves, nor do we necessarily respect ourselves. And until we can get over that, it's hard to move on in a lot of different ways.</p>
<p>**Victoria Cumberbatch ** 20:18
Yes, absolutely. There's nothing to add there. That's absolutely true. If that's the hurdle, we all get to jump over or find a way around. Yeah.</p>
<p>**Michael Hingson ** 20:27
Well, that gets back to something else you've you've talked about before, which is do you carve out your space in the world, or you just fit into a space?</p>
<p>**Victoria Cumberbatch ** 20:37
Yeah, that is, yeah, that's a big one that I've been considering as well. And I thought and had been migrating and navigating the world as though I have to fit into what is here. So I need to figure out ways to put my, you know, whimsical, exuberant, bouncy energy into a linear box. And I got into when I, when I first started dating D, my boyfriend, who will now be known as D and not his full name. I, we I remember, specifically, this moment very vividly, we were on a snowy hike in Vermont. And I said something like, oh, you know, don't How do you feel like you fit in the world? How have you ensured you have fit in the world, and he's, he's six, five. So he's like a big guy, right. And he didn't even turn around to look at me. To him, this was flippant, it was like right on top of his head. And he said something like, I will never work to fit into the world, because I'm just too big physically, mentally and emotionally. So I have always felt that I get to consistently carve out my space. And I adjust my space, as I see it. And I actually have to stop moving, because I just felt like I got hit with this profound thought it was the first time I considered that, like, oh, lemon, how I get to carve out my space, I can be big and take up space. And that doesn't take away space from anyone else. Because there is nothing but like this infinite space, basically, for us all to thrive and be in and figure ourselves out. It was just really big for me. So I can't say it's defaulted yet that I don't, you know, care about how I fit into the world. But I do now. Try to consider I get to carve.</p>
<p><strong>Michael Hingson  </strong>22:36
Yeah, and that's a, that's a good thing. There's, there's a lot to be said, for carving, as opposed to just fitting. And sometimes, though, it's okay to just fit. And it's really important to know the difference and know the merits of both.</p>
<p>**Victoria Cumberbatch ** 22:50
Yeah, and I think that's it is, again, it's with these things that we're talking about it takes Blyden yield me individually sitting with ourselves to reassess the beliefs we have lived with. That's really what it's about is like, what are my beliefs around fitting in the world? What does fit what does it? Where can I accept just fitting and where do I have to carve? And I just, again, back to the like social media, to do sing, to sing after seeing in order to prove my worth. Always doing never being? When do people really sit down and just talk to themselves about what they believed? I mean, that's where the goodies come from.</p>
<p>**Michael Hingson ** 23:32
Well, and the other part about carving is, it's okay to carve. But don't carve, just to carve, carve, because there's a reason to carve a specific unique state with a tenant with intention, right? Yep, absolutely. And it's something that we don't just tend to, to see as much as we see it. Well, you know, you've experienced a lot. So if I were to quote Oprah, what do you know for sure. I love that question.</p>
<p>**Victoria Cumberbatch ** 24:04
I love that question. And I think about it often now okay, still things I</p>
<p>**Michael Hingson ** 24:08
know for sure I do as well.</p>
<p>**Victoria Cumberbatch ** 24:11
Things I know for sure. Rest will never be overrated. Vulnerability is a superpower connection and ships of all kinds relationships, friendships, right, like work ships, all ships are what make the world go round, and they get to be prioritized. And then my last one is Harry Potter, any film any book, and the greatest showmen will always get me into a better boat even if I'm in the absolute despair.</p>
<p>**Michael Hingson ** 24:42
Here I have to acknowledge that I've read Harry Potter a number of times and love it and I tend to watch the movies although the books are better than the movies and I'm scheduled because yep, I listen to I have both the British versions and the and the American versions tonight and but I love Jim Dale As a reader, yeah to reach the the American version. Yeah, he is absolutely great. Yeah, yeah. He's a great reader. I know for sure that I have abilities, and I'm going to do my best to achieve them and meet them and use them to help others. I know that these podcasts are a lot of fun to do. I know that when I progress and go beyond this world, I will have at least contributed something and how much I've contributed will really as much as anything be up to other people, but I know I've done the best that I can do.</p>
<p>**Victoria Cumberbatch ** 25:41
Absolutely, yeah. Delicious.</p>
<p>**Michael Hingson ** 25:45
And I think that's as good as it gets, you know, I know that I am as much a human being and as capable as anyone else. And that the whole idea of disabilities, for example, is so totally wrong and misunderstood because disability does not mean a lack of ability. Everyone has a disability of some sort, disabilities or characteristics and you know, you're one of yours is he you see light, you know, you don't do well without light. Right? That's okay. We love you for it anyway. But the bottom line is that we, we all have challenges and we all have gifts, and I know I have gifts, and I love to sometimes find new ones. And that's okay, too.</p>
<p>**Victoria Cumberbatch ** 26:27
That's definitely okay, too. And when you find the gifts, and you stumble a little bit and figuring out how to do this thing, experimenting, testing yourself, possibly making mistakes, like let's normalize making mistakes, well, let's normalize failure for you know, lack of a better term, because that is how we get to grow. And that is coming from someone who's a recovering perfectionist. So I'm clearly telling you what I am trying to have be a part of my life. But I wish that that sort of normalization would be part of it. And when you were speaking about Sorry, I just want to say when we're speaking about disability, the it doesn't mean lack of ability. It made me think of terms like fearless or shameless. Were, like fearless doesn't mean there's, there's no fear, it just means that there's less fear. So I think we often use a lot of these words incorrectly. And as misnomers.</p>
<p>**Michael Hingson ** 27:21
Well, it's not even less fear as much as it is learning to control it and use it in a positive way. And God lead as easier as mutation. Right, and not letting fear overwhelm you.</p>
<p>**Victoria Cumberbatch ** 27:33
Yeah, exactly. That's what came up for me when you shared that about disability.</p>
<p>**Michael Hingson ** 27:36
Yeah. And I think that's a very important concept to, you know, to really deal with. But we, we have a lot to learn as a people as a race and as individuals. And ultimately, I think one of the, the biggest things that I think I know for sure is that I have said something wrong for years, which is, I'm my own worst critic. I listened to my speeches. And I've always said, I'm my own worst critic, I will criticize me more than anyone else. And it took me a long time to realize that wrong thing to say, actually, I'm my own best teacher. And that completely changes the paradigm. And the reality is, it's the way it should be you were talking about mistakes and failure, what are those, those are just ways of learning and encountering experiences that will help us grow. So failure, we shouldn't necessarily be judged for that. Unless we don't subscribe to Einstein's theory. You know, when he talks about insanity, which is doing the same thing over and over again and expecting a different results, if we if we subscribe to that concept, then that's our problem. But if we don't subscribe to that and we have challenges, then what we need to do is analyze it every time something happens that is unexpected for us and see if it was a good thing or a bad thing in our own view, but more important how we then adjust and deal with it.</p>
<p>**Victoria Cumberbatch ** 29:06
Yeah, that's huge the your viewpoint and essentially the lens with which you look through the world has shifted based upon her choice of your mindset. That was a choice you made. However, going along this belief of yourself and Herbalife that, you know, I'm really hard on myself and I should be because that's how I get better. Whereas changing it to be in a bow, I'm a really great teacher of myself, I am my best teacher and look at all these opportunities I get to experiment with and improve that completely changes the game for you as a person, which then what almost lightens your load right now. It's not so now the the idea of getting it wrong is not so heavy. It's just part of the process. So yeah, yeah. Phil, you on that?</p>
<p>**Michael Hingson ** 29:55
Yeah. And again, getting them wrong. What is that? Right So the bottom line is So we need to get away from worrying about getting it wrong. The thing we need to do is to worry about getting it. And we'll, we'll go we'll work through it.</p>
<p>**Victoria Cumberbatch ** 30:12
Yeah, that's a great distinction. It's not about right or wrong, good or bad. It's about being in the process doing it, getting it having new understandings being an experiment or be a river, like, like the Ernest Shackleton's of older, like, even even up it's a mango, oh my God, what's his name, Leonardo da Vinci. They will like multi passionate, multi hyphenate sorts of people they were not pigeon holed into one thing, I do this one thing, I am this thing. They were multi, they were constantly exploring themselves, their knowledge, what they knew to be true what they didn't. And they were supple and pliable and adjusting it up yet we look to those sorts of people as heroes and so on have, and it's just not replicated here. So I wonder what, I wonder what that gap is?</p>
<p>**Michael Hingson ** 31:03
Well, it's, it's a gap that may be different for different people. But it is something to think about. And maybe you will find a way to verbalize that to help other people analyze their own gaps or their own connections, which is always good.</p>
<p>**Victoria Cumberbatch ** 31:21
Yeah, that's, that is the hope. I mean, that's why we do things like this, right? having these conversations so that we can get what we think out of ourselves, and hopefully to touch others, but also leave even we understand old things differently. Now sharing them with each other, right?</p>
<p>**Michael Hingson ** 31:37
Absolutely. Well, for you, what are some experiences you have had, that have kind of altered how you you that you show up or that you're existing in the world?</p>
<p>**Victoria Cumberbatch ** 31:49
Oh, well, we'll all shared most of one that just happened, which I just told you about. So you already know, this one's coming. But I had the privilege of volunteering or staffing, basically a transformational leadership cohort program. And so essentially, you know, you're in a rural, there's a group of people, 5060 people, and they're going through a set of processes in order to understand their own limiting beliefs, you know, strip off some trauma, rip off some baggage and almost re upholster themselves, like a phoenix rising from the from the ash, right. Like, essentially, that's how I would illustrate it. And my so this, this is only I'm only a few days out of this experience. So it's like very top of mind. But some words are terms that have a new meaning for me, and I am being intentional about adding them into how I show up in the world include Potter, like, honor, you know, that was a word that I would think of as Oh, honorable samurai are like honorable these these people in these groups that were super disciplined from from ancient times, when in fact, I was honored to be in this room with people in their most real, raw, authentic or verbal states. And it felt, I mean, I felt it, the collective room was almost throbbing, right? It's just unbelievable. And with honor, also the real definition of honesty, which is less about truth, telling, and more about honoring thy self. So again, it goes back to self esteem, it goes back to work, it goes back to advocacy for myself, it goes back to all these things we spoke about earlier. So just the word honor has come from coming with new meanings. For me, the term rigor and being rigorous with that I want otter to be an intention in my life that I want to share with the world, it becomes rigorous to hold myself accountable because no one else is or has proven themselves to to that so I'm going to do that. Like, that's rigorous, and that feels right, for me. The other one is dignity. You know, and that still kind of stems off of honor and self esteem and worse than how I view myself and how I view the world. And then the last one is around the idea of bearing witness. And yeah, it was being in that room, and having the privilege to bear witness to people falling apart, essentially fallen fully apart in a way they may not have ever was anyone else in their lives, partners, spouses, exes, children, anyone and it's a really privileged space to be able to be in there and hold people to that. So that experience is altered the meshoppen world and also it has emphasized how much being in contract You shouldn't or being of service, it needs to take up more space in my in my life that that comes to be that gets to be at the top.</p>
<p>**Michael Hingson ** 35:08
I think you've covered, I think you've covered a little of it. And I want to, I want to ask you, if you'll tell us another one. But before we do that. So I think you've talked about this a bit because of what you've just said. But what did you really learn from the experience of being on the other side? And, and all of the experiences that you had? And what will you take forward from that?</p>
<p>**Victoria Cumberbatch ** 35:29
Well, the thing that comes to my mind is right now and that question is when I went through the prep, so the only way that we can come back to coach or staff, this process is if we have gone through it ourselves and graduated as such. And I graduated in October of last year. And being in the room this time, as staff, I have dissociated, numbed out and blacked out, I was throughout my entire process because of how consistently was triggered and how consistently, I was stressed about not knowing the answer, not feeling in my body and knowing how to answer the question like, how do you feel? You know, I don't know. I think I feel like this, I didn't have such a vocabulary of feeling. I didn't know how things felt in my body, I was very logical. Now I'm testing out, like literally saying feelings out loud. Think I'm angry. And I think I'm angry. And it feels like this in my body like this, because this just happened. And I'm doing that specifically with D who like knows that I'm trying to click on this. So even that feels really supportive. That's probably the biggest thing that I've learned is associated and what actually be present. And attentive, and an active hearer less listener, actively hearing what people are saying, the way you actively hear what I'm saying. And you have follow up questions based upon what I'm saying, as opposed to whatever it's listed before, right? Like that's, those are things that get to be practiced, I don't think they're just a knee.</p>
<p>**Michael Hingson ** 37:10
What's another experience, there are key you have one that you can point to where you have had something that happened to you or whatever it may have altered your view of how you show up or in the world and other experience with Sr. RB, you have more than one,</p>
<p>**Victoria Cumberbatch ** 37:28
I do have more than I have on top of my head. It's way more tangible for those that are like that was too ethereal. So when I was in college, there's something called law at the University of Maryland, at least there was something called Alternative Spring Break. So you could go on a spring break trip, but it was more service based. And I went with a small group to Atlanta, Georgia, and we were going to be working with the homeless community. And you know, like we to a furniture depot or like a third like thrift store going to a men's homeless shelter speaking with the men, and they're going to women's homeless shelters be with women, they're going to soup kitchens being in service, okay. All that stuff. So this was when I was you know, 1933 now, but it's still very vivid. And I got into a few conversations with some of the bad in the men's homeless center, going into it with fear going into it with judgment, going into it with prejudice, and coming out of it. Feeling confused. Honestly, I didn't realize how, one of a variety of reasons as to why people get down on their luck. And they're not an all most people are not mentally ill all whose people are not dry protected. All holes, people are not all these blanket statements and judgments as a society we've put on homelessness, some people have their homes foreclosed, and we're ashamed to tell their family members. So instead of asking for help, they went to a homeless shelter until they could get themselves on their two feet. To me that was and I was speaking to one particular man. He had three daughters all poem, doctor, lawyer and a teacher, they could have housed him, they could have helped him and he was so embarrassed and humiliated and ashamed. And that really broke me apart because I thought Damn, if either of my parents if that ever happened to them, they couldn't know that on their first call. And yeah, my mindset certainly shifted on homelessness, and also on phone. Just like the blanketing of prejudice. We do unconsciously put on people. And I do have to say it was unconscious because I didn't even know how I didn't even know how I felt about the homeless until I went into that experience. I hadn't even took time to think about it, you know,</p>
<p>**Michael Hingson ** 39:48
any notion why he didn't reach out to his daughters or his children at all? And this went the other way was embarrassment or</p>
<p>**Victoria Cumberbatch ** 39:57
he was yeah, he said that he was embarrassed and ashamed, he said he was embarrassed. And as an 18 year old girl, I was like fuck conned your girls don't you know, I didn't really share what he was saying, which was then basically he was crying out was like I, I didn't ever think I'd be in this spot in my life. And now that I'm here, I am humiliated. And I don't want anyone to know about my humiliation. That was like, very sad to me.</p>
<p>**Michael Hingson ** 40:26
That's a as a good point.</p>
<p>**Victoria Cumberbatch ** 40:29
Yeah. Because really, if we don't have community, or even a tiny support system of like three people in our life you can rely on and what do we have? 10? What do we have? And that just made it very clear to me, like, we need our people around us for real, we got to be honest with them.</p>
<p>**Michael Hingson ** 40:47
And once again, we live in this world where everyone judges us, and we oftentimes aren't confident enough to just be able to say, look, this happened, and I'm going to seek whatever help I need to move forward.</p>
<p>**Victoria Cumberbatch ** 41:06
Right? Right. So I, you and I get to be change agents in every day that we live in our intention of sharing what we know to be true in the world and working on our own selves. I</p>
<p>**Michael Hingson ** 41:22
I think you're absolutely right. I think everyone can be change agents. I'm I'm a great fan of Gandhi's comment above Be the change that you want to see in the world, without a</p>
<p>**Victoria Cumberbatch ** 41:33
doubt, without a doubt. And I think that, you know, I'm just because I'm a bit more of a realist, I try not to be on the pessimistic side. But I would say, definitely a realist. Everyone is not doing that right now. But everyone does have the capacity to to be changed they want to see in the world. And I think I have I emphasize you and me, because I really can only speak for my own personal perspective. But sure, once you know, like, once I become aware of some of the things we spoke about today, particularly the accountability piece, now I get to hold up how I'm accountable to myself, and I get to model that in every relationship and every community in every space I fill up. And now my hope, my intention is that that impact is mirrored, at minimum, right at least, oh, wow, she really upholds herself to a certain level. And, you know, look at look at these things that she's been able to do. Look how she shows up, look at how joyous and exuberant she is. I I'd like some of that. That's, that's my hope, at least. Yeah.</p>
<p><strong>Michael Hingson  </strong>42:41
That makes sense. And ultimately, ultimately, we can only do what we can do, and we should not judge ourselves, much less allow other people to judge us if we're not adhering to or living up to some potentially artificial standard. Because we all have gifts, we all have challenges. And our gifts are not all the same. And that's okay.</p>
<p>**Victoria Cumberbatch ** 43:09
And what a beautiful point, diversity makes it all work beautifully. So if we were all the same, that would not work like life, everything would have words that we know new ideas, there'd be no new innovations, there'd be no money thing. But I have a question for you. Do you find that was your renewed lens out the way you look through life as you are your greatest teacher, not your freedom, critic, that you still have to kind of coach yourself into believing that or is it defaulted now? And that's what you think?</p>
<p>**Michael Hingson ** 43:42
Oh, it is absolutely what I think one on once I realized it, and went, Oh my gosh, why am I calling myself my own worst critic, how negative that is. And I suppose someone could come along and find some better thing to say. But until they do know, I don't even have to coach myself. I don't even think about it anymore. And I will always say I my own best teacher now comes from a background of loving to teach. And I should have realized that a lot sooner and changed my vocabulary. But that's okay. This is it out though. Yeah, right. And I'm glad I did. I think it is absolutely important. No one should ever call themselves their own worst critic where you are your own best teacher, because the reality is, you cannot teach me anything. Period. You can give me information. But I have to ultimately be the one to teach myself to accept that and to then move forward with it and teach myself that that's a great idea or that's appropriate or whatever. Ultimately, only I can teach me, everyone else that all my teachers in school could show me how to do things. But ultimately I had to teach myself which also gets back to I had to learn it, but I can't learn it. If I'm not teaching myself, which also says we're probably better teachers, ultimately that we think we are.</p>
<p>**Victoria Cumberbatch ** 45:06
Sure there's a ton of like repressed suppressed gifts and capacities we each have because of fear, you know, or, or just unconscious defaulted movements and blah, blah, blah.</p>
<p>**Michael Hingson ** 45:19
So we were talking about diversity and all that. And I know this is only one part of diversity and disabilities get left out of diversity, but we won't worry about that discussion right now. What's cultural awareness for you? And how did you decide what you think cultural awareness is?</p>
<p>**Victoria Cumberbatch ** 45:35
Yeah, cultural awareness is definitely my thing these days. So it came, before I go into like the nitty gritty, I will say, in a larger sphere, I have been fortunate to grow up traveling, like immersive traveling since I was about four months old. So that's been a part of my life, my whole life. And my mom instilled it in me. So I've been in 65 countries and counting, you know, it's it's very important to me to engage with a variety of cultures around the world because I am just so invigorated by all the activities that happened within culture, you know, as small as having an espresso after dinner in Latin America or or in the Balkans to as grand as you know, San Gennaro festival or festival here or there or Holi festival in India right like those big things. And I've read recently read a book called the Culture Map by Erin Meyer and it i for graciously read it, it is nonfiction. And it was, it was it almost was like I wrote it from my own experiences and what you know, across cultures in the world and being across traveling across cultures in the world, and how people differ based upon the lens through which they look so like, it goes back to this conversation we've been having. So for me, it's two things. So culture in my own definition, is the accumulation of shared deals, understandings, rhetoric, cuisine and history that are attached to a group with meaning. So all those things can be separated and if they have no meaning, they don't necessarily equate to culture that because meaning is attached, I think it becomes culture and then awareness to me is conscious incompetence. I don't know if you know like the four stages of competence but there is that and one of them is called conscious incompetence. And to me that's just the like the recognition of something combined with not yet knowing much about it. So it's like more than the stillness of observation and before full knowledge so basically cultural awareness is a pivot point. It's before d pi is before Diversity Equity and Inclusion underlying it is okay I have just become aware fat my coworker is a Jamaican immigrant from a single parent household you know, that grew up in religion. I have just finally found that out about my coworker and now I can better empathize with the lens through which they look at hierarchy at work through and because of that, now I get to make a choice now No, no, I haven't like a like enough information to determine Alright, I'm gonna delve deeper into this like relationship based co working or I am not an either of those are absolutely beautiful, whichever they choose, but you at least have some knowledge behind it. So that's how I look at it.</p>
<p>**Michael Hingson ** 48:47
Will Tell me what do you do today? What's your your day job? What kind of work are you doing? And you're you're somewhere I can hear things in the background. So what is it you do?</p>
<p>**Victoria Cumberbatch ** 48:56
If I couldn't be at home I have to apologize. There's construction on my house and then a coffee shop. So I was doing the best I can for you. I</p>
<p>**Michael Hingson ** 49:04
hope it's got good coffee. Anyway. It sure</p>
<p>**Victoria Cumberbatch ** 49:06
does have good coffee, at least I'm a little jittery, lol, but I am a community development consultants. So what that means is for one on one mentorship packages, like for newbie, or creating community managers, as well as VIP days for those people that that oversee or manage that community already and want to supercharge their engagement. So I do offer that now. Also advising. What I am spending much more of my time in is facilitating workshops along a lot of what we spoke about definitely cultural awareness, definitely personal development, professional development, employee engagement. And I'm on a trajectory to become a certified leadership coach. So that's where I'm trending toward at this time.</p>
<p>**Michael Hingson ** 49:55
So you basically are working for yourself, do your own business, you're not working for an intercompany or anything like,</p>
<p>**Victoria Cumberbatch ** 50:01
I'm correct? That's correct. Yeah, no,</p>
<p>**Michael Hingson ** 50:02
that's okay. That's okay. Yeah,</p>
<p>**Victoria Cumberbatch ** 50:04
I should have started with that.</p>
<p>**Michael Hingson ** 50:05
Yeah, no, no, no, no, that's okay. Because I didn't ask it in a way that would lead you to do that necessarily, which is fine. But that's cool. So you're, you're really trying to help people. And I know you're wanting to, and you've been helping people to create communities, but create self awareness, which is, I think, extremely important, we all need to be more aware of ourselves. And you were asking me earlier, whether I have to coach myself about be my own best teacher. But there are other things that I do have to watch. Because in our world today, there are so many challenges very, very frankly, I get very frustrated with a lot of what I see our politicians doing. And and I have to remind myself, you don't have any control over that right now. And you need to not worry about what you don't have control over when you do have control is at elections. And that's the time to deal with it. But I am amazed at what people do. And don't do. I was hearing on the news a little while ago, about in this state, there has been a lot of discussion about the gas prices being so high and that the governor wants to deal with getting the legislature to to pass laws about the amount that that they can profit that the gas and oil companies and so on can profit and all that. And then negotiations broke down? Why should that be a problem? Given the fact that we all know the gas prices are very high, and that the oil companies get all sorts of subsidies and all that, and they continue to raise prices? And nobody is doing anything about it? Where's the conscience? You know, where's the moral compass? And it's not there, which, which is what really frustrates me there's a there's a lack of a moral compass. But I don't have control over that, except for me.</p>
<p>**Victoria Cumberbatch ** 51:55
Correct. And you get to choose how upset or not you're going to be I've Well, I</p>
<p>**Michael Hingson ** 51:59
can that I can learn to not be upset. And that's the big challenge, because there's so many forces that try to make you upset.</p>
<p>**Victoria Cumberbatch ** 52:06
Yeah. Yeah, that is billion percent true. And I'm sure that if people listen to this, there's certainly going to be a school of thought where you can't get to choose like, this is happening at me, and I'm reacting, and that's what it is. But</p>
<p>**Michael Hingson ** 52:21
so we're gonna count. And there's the key right there. You're reacting, correct. Look, I had no control over those terrorists attacking the World Trade Center. Right? Yeah, what I did have control over is how I dealt with it. And so, so many things come to mind, I met a guy how, several months later, he joined the police. Because his brother had been killed at the World Trade Center. And he wanted to do in all those terrorists. Very common. Yep. You know, and that's, that's not constructive. Now, doesn't mean that there aren't ways to, to help try to create environments to not have this happen again. But hatred doesn't need to be one of them. And he had control over how he reacted. And I have control over how I reacted to the World Trade Center, and how I deal with everything that I do and so to you. And the reality is that we need to use our moral compass to help us react in the best way possible, to whatever situations we face.</p>
<p>**Victoria Cumberbatch ** 53:31
Yeah. And something I just recently learned, which is, this is going to be a dicey one. But all events are neutral. And your response, your your meaning that you give to your audience is what is essentially what gives it its weight for you. So yep, that's, that's difficult to hear, because there are really egregious events that happen in our world. And, you know, I think an easy example is like, like female genital mutilation, that in one culture is viewed as an initiatory be sorted that needs to happen in their culture. And for them, it is right. Those of us that are not in that culture, we may find it to be completely opposite. Who was right, who's wrong? What is right or wrong? I think it gets, it gets dicey. And that's why it's an interesting view to think that all events are neutral. The rest is up to you.</p>
<p>**Michael Hingson ** 54:28
Well, I don't know that I would say that the events are necessarily neutral. But I do believe that ultimately, the effect is neutral for you until you react to it in some way. And that's what we have to deal with. I mean, it's really difficult to say that the terrorist attacks we're on the World Trade Center were neutral, they were very destructive. And killed a lot of people but for me, it was even being there a neutral event, until I decided how to react to it.</p>
<p>**Victoria Cumberbatch ** 55:01
Right. And I'm not disagreeing with you. I'm just noting that that because you view that event as deleterious for our culture and abysmal, does not necessarily mean that that everyone else felt the same way. There were certain things that were very, very far from the East Coast that don't remember exactly where they were that days. Sure, what they were, you know, it just doesn't have the same level. So they</p>
<p>**Michael Hingson ** 55:29
it goes deeper is like it goes deeper to, because there are people who absolutely celebrated what happened that day. Absolutely. And so we get back to what's the moral compass do with. And I think that there is a moral compass that we all have access to. And I think that that's something that we have to deal with. But even if you decide it was a horrible event, that's still doesn't determine how you necessarily personally, emotionally, and effectively deal with the event. And that's the big issue.</p>
<p>**Victoria Cumberbatch ** 56:06
That is the biggest issue. Right? Then there's still that next step of okay, what am I going to do about this? There's still the choice now, someone going to be a cop? Is someone to go the military? Is someone going to, you know, talk to their children about what this was? And what it meant is what's going to happen now? Yeah, I hear that. Yeah.</p>
<p>**Michael Hingson ** 56:24
Well, if people want to reach out to you and learn more about you, and maybe get some coaching or whatever, how do they do that?</p>
<p>**Victoria Cumberbatch ** 56:31
They do that by going to Adventures of <a href="http://community.com" rel="nofollow">community.com</a>. Or finding me, Instagram is one of my most used socials. So that's Adventures of V as in Victoria. And I'm also on LinkedIn. So those are the three most common places I'm at. And that's just Victoria Cumberbatch. Cool.</p>
<p>**Michael Hingson ** 56:31
Well, I hope people will, in fact, reach out I think you have a lot to offer. And you've got some good perspectives that I think people can learn a lot from. So I hope that they will. And I hope they'll react positively to our podcast, because we really appreciate you being here. And we appreciate you all listening out there. And please give us a five star rating. We love it. Conversations are always stimulating when we get to have a good deep conversation about something not everybody will necessarily buy into it exactly. But that's okay. It's all about learning and understanding. And so I hope that everyone liked it. Please give us a five star rating. I'd love to hear your thoughts. Yeah. And I'd love to hear your thoughts. If you want to email me at Michaelhi at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael Hingson H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. Where you can check out other episodes and you can leave comments there as well. But we hope that you will. But Victoria, once again, I want to thank you for being here. This has been absolutely fun. And let's do some more.</p>
<p>**Victoria Cumberbatch ** 58:01
Yeah, thank you so much. My goal is an absolute joy and pleasure to speak deeply with someone thank you for the opportunity.</p>
<p>**Michael Hingson ** 58:14
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Community Developer with Victoria Cumberbatch</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7e04fc74-4bce-4757-b06a-ffccf2c0d173.mp3?source=rss&amp;ext=asset.mp3" length="45067048" type="audio/mpeg" />
<itunes:episode>142</itunes:episode>
</item>
<item><title>Episode 141 – Unstoppable Servant Leader with Donald Wood</title>
<guid isPermaLink="false">https://pinecast.com/guid/cd355dc5-f16d-4a16-8e90-6dba71f8b4c8</guid>
<pubDate>Tue, 04 Jul 2023 11:00:01 -0000</pubDate>

<itunes:duration>01:02:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a1fa4c6c-8cdc-4cfc-b812-16da4e87634f/UM141-Donald_Wood-Coverart.jpg" />
<description><![CDATA[<p>Over the lifetime of Unstoppable Mindset, we have had the opportunity to hear from many leaders, consultants, and experts on the concepts surrounding Diversity, Equity, and Inclusion. Donald Wood, our guest this time, brings a totally refreshing and very different set of observations to our conversation. He will first tell us about the problems with “diversity”. He will discuss many aspects of the challenges we face here and around the world when it comes to finding ways to involve and include many groups who are ”different” than we.
 
Donald comes by his knowledge and experience honestly growing up in a home that encouraged him to be innovative and curious.
 
You will hear about his current effort as the founder and leader of a company called “One Eight Create Consulting”. Every word in the company name has special meanings. Donald will tell us all about that.
 
I trust you will enjoy Donald’s remarks and take some good lessons away from our episode. Thanks for being with us.
 
<strong>About the Guest:</strong>
 
Donald is a purpose-led, systems-oriented, data-driven organizational leadership executive and consultant with 18+ years of success in enterprise-wide culture-change management and collective liberation facilitation for clients + partners spanning Fortune 500 companies, health care systems, international aid groups, government agencies, and nonprofits. His approach to servant leadership is as a pragmatic idealist focused on amplifying the voices of the unheard, disrupting the unjust status quo, and acting as a co-conspirator in supporting individuals' and organizations' capacity to lead equitably and inclusively.
 
Donald is the Founder/Senior Consultant of One Eight Create Consulting, a collective of systems-change facilitators who excel in delivering individual and group capacity-building experiences that leverage the intersection of systems thinking, strategic communications, and human relations. Prior to his current role, Donald was chief executive officer of Just Communities of Arkansas, an award-winning Diversity, Equity and Inclusion education and training agency and before that served as Vice President and Foundation Executive Director of the one of the country’s largest not-for-profit hospice and palliative care organizations, nationally recognized during his time there for its development of innovative health equity initiatives.</p>
<p>Donald grew up in Arkansas and received his undergraduate degree from Westminster College in Missouri. After college he worked as a youth program officer in Southeast Asia before returning to the U.S. to earn a master's degree in communications and civic engagement from the University of Arkansas, also serving during that time as an AmeriCorps Fellow. He has recently served on the Board of Directors for AR Kids Read and the Arkansas Minority Film &amp; Arts Association, and served in leadership roles for the Racial Equity &amp; Hunger National Learning Network and the Arkansas Peace &amp; Justice Memorial Movement. Donald currently calls northern New Mexico home where he lives with his amazing partner Jennifer and two adorable pups; and he is the overwhelmingly proud dad of a daughter about to graduate college in Chicago.
 
<strong>Ways to connect with Donald:</strong>
 
Website: <a href="http://www.oneeightcreate.com" rel="nofollow">www.oneeightcreate.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/donalddwood18/" rel="nofollow">https://www.linkedin.com/in/donalddwood18/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another edition of unstoppable mindset. I'm your host, Michael Hingson. And we get to talk today with Donald Wood, who is in Taos, New Mexico, originally from Arkansas, so you won't hear a New Mexico accent from Donald. He has been involved in change management, he's formed companies, and I don't want to give a lot away because it's kind of more fun to ask him. So I'm just gonna say Donald, welcome to unstoppable mindset. We're glad you're here.
 
<strong>Donald Wood ** 01:50
Well, thank you, Michael, I'm honored to be here.
 
</strong>Michael Hingson ** 01:54
And hopefully we won't see a lot of snow come down in Taos or here while while we're talking. This weekend, I
 
<strong>Donald Wood ** 02:02
won't complain, I'm in the I'm in the I'm very fortunate to be in the warmth of my home office right now. So I'm not going to complain, because you know, I'm sure like in California here in New Mexico, we can use the precipitation,
 
</strong>Michael Hingson ** 02:17
we can, but it is also for me good to be in the warmth of home office. So that's great. Well, let's start if we could by just kind of going back, tell me a little bit about you growing up and just kind of your background and all that and let's go from there.
 
<strong>Donald Wood ** 02:31
Sure. Absolutely. Yeah, background is that I wanted raised in Arkansas and and grew up in a family that was you know, very much involved in, you know, kind of community work. And so, but also very involved in the arts, I have two sisters who not only danced all the way into college scholarships, but also dance professionally, a bit and a mom who, although she would admit cannot keep a beat and dance to save her life, but started three different nonprofit ballet companies and ran one of them for 25 years, really because she just wanted to provide not only her daughter's, but provide every single young person who wanted the opportunity to experience dance that opportunity. So she had lived in a couple of different communities that did not have nonprofit ballet schools or companies. And just from our own experience on the sheer cost of trying to have a child commit to dancing and how expensive it was realized that there was a void for that in a couple different communities she lived in in Arkansas and so my mom's ran a nonprofit was very involved in the nonprofit arts community had a dad who was on the other end a corporate CFO and but in his spare time with really no one but maybe a few people knew he would do nonprofit financials for a few different nonprofits he would do people's taxes or 990s for them for free. And so I just I was very fortunate almost through osmosis because I don't remember sitting around the kitchen table talking about servant leadership or nonprofit work but just saw that in how my parents were and and was like a lot of probably young people and I'm assuming even in this generation, but I think I'm Generation X I think x y somewhere around there. Didn't have any idea what I wanted to do in life but I played sports and danced growing up but what really focused on sports towards the later time of my and wanted to play college sports so went to small college to play football and Not knowing what I wanted to do after that and being out, I think a typical young person is not really thinking much past what I'm going to do in a few hours or tomorrow. Didn't think about that till towards the end of my college career. And but I did know that I wanted to work in some at some level in, in service, I didn't know if that was nonprofit, or in the public sector. I also really enjoyed group work group dynamics, collaborations, public speaking, interpersonal communications. And so that leads gave me some idea of what I wanted to do. And so after college, I moved overseas, and I knew I also loved to travel so and, and in college playing a sport and I was very involved. I was president student government and, and president of a fraternity and so I didn't really have the opportunity to study abroad. And so I didn't want to live overseas moved to Southeast Asia, I lived there for about nine months or so was going to live there longer. But 911 happened while I was there. And so I decided to come back to the United States and wanted to even more than ever serve, serve others, served my country in some form or fashion and, and felt that was in public service. So I went back and got my master's degree at the University of Arkansas and with a focus in civic engagement, but my master's was in the communications department, but with a focus on civic engagement. And the idea there was I was going to wanted to work in foreign diplomacy, maybe for the State Department, and was on my way applying for that. And I had full intention to figure out a way to make that work as a career and and a person who would later become a mentor, and then one of my dearest friends who happened to be the Vice Chancellor of advancement at the University of Arkansas, which was overall the fundraising and marketing and public relations. He happened to be a graduate of the tiny little liberal arts college that I went to, and reached out to me and took me for lunch and told me all about the wonderful world of advancement, fundraising, which I know most kids don't grow up thinking I want to be a professional fundraiser. And I was the same I had done a little bit of fundraising as an AmeriCorps fellow, you know, calling people on the phone, I had seen my mom run tennis tournament to raise money for the ballet. So that's what I thought fundraising was and and my mentor is named Dave Gearhart. He went on to be the Chancellor at the University of Arkansas. But Dave just painted the picture of what I think really is and how he painted it as a noble profession and one that was absolutely necessary and you know, in solving, addressing some of the world's most complex, complicated issues, and that being a successful philanthropist fundraiser, so I got into that professionally, and absolutely loved it. I still am, I would say, develop nonprofit development or, or fundraising nerd. But I was in the primarily development nonprofit development business for the first probably 10 to 12 years of my career. With the last gig overseeing a foundation for one of the country's largest nonprofit hospice and palliative care organizations, and then moved into what really was the dream job opportunity for me and and the stars align plus the fact that being very privileged in who I am and how I was born, I was very fortunate things of the stars aligned as they say, and was given the opportunity to be the CEO of a diversity, equity and inclusion, education, nonprofit organization. And that really kind of shifted my career into full time change management with an emphasis on pursuing and advancing diversity, equity and inclusion and and ran that nonprofit for five years. And Dan, was able to again fortune raised its wonderful head and gave me the opportunity to move into full time consulting around change management. And that's where I find myself today.
 
</strong>Michael Hingson ** 09:19
GE lots of questions. So out of curiosity, why Southeast Asia Did you travel to initially
 
<strong>Donald Wood ** 09:24
Yeah, great question. All I knew for sure, go the going into my senior year of college was that I was going to live overseas somewhere. I had very little money. I was bartending and substitute teaching and I knew I'd say it was going to save up some money so I wanted to try to find a place where my money would go the for this and I'd have a really tremendously uncomfortable in the best sense experience meaning being in a culture that was very unlike mine, so I had to obviously options. One was Germany where I had a good friend that played football with me who graduated a year before was playing in the German Football League. And I had an apartment there and he said, I could crash on his couch, and basically have a place to live for six or so months. And then my sister and brother in law. Fortunately for me, my brother in law worked for three M, the manufacturing company, and he was an engineer and had been transferred to Singapore. And although I wasn't really close at the time with my sister, she was quite a bit older than me. We had a very good relationship, but just wasn't really close. I reached out and just asked if I could come live with them for a month or so tried to find work. And if not, I would maybe live there another couple months and then come back. And they were very generous and welcoming me. And so I thought there was Singapore to me sounded much more interesting and challenging, and, and, and life altering then net somewhere in Europe. And so yeah, that's that is why I went to Singapore.
 
</strong>Michael Hingson ** 11:07
And I gather enjoyed it until as you said, September 11, happened.
 
<strong>Donald Wood ** 11:12
Yeah, I absolutely loved it. I was I was very fortunate took me about three months, but I got a job working with youth and an organization that worked with youth from all different types of cultures and countries and was an activity coordinator and end up running a summer camp. And was sort of debating around August actually July of August of 2020. Or excuse me, 2001 whether or not to really commit because I was offered a new job within the organization, which I really or going back to the state so I was going to they were going to give me till the end of the calendar year to continue my current job and think about it because the person I would be replacing was going to leave at the beginning of 2002. And then 911 happened and I just a week later on September 18. I flew home to the United States
 
</strong>Michael Hingson ** 12:13
off the time the air and plane started flying again.
 
<strong>Donald Wood ** 12:16
Oh, yeah, it was very it was eerie i was i if you've ever had the opportunity to fly on, you know, a camera, what size it is jet, but one that, you know, we're talking anywhere between a 15 to a 20 hour flight depending on which direction I had the entire middle row, I remember to myself, which was nice because I could lay down and sleep but it was really eerie. And then I remember my first US airport to fly in was Minneapolis, which was a huge airport. And it was just empty except our flight. And it was just very strange. Because, you know, I had flown just a few months before. And you know, that was back when people could literally your your friends or family who were seeing you off could walk right up to the gate. And it was quite bustling in an airport. And it was just absolutely empty. So yeah, it was very, it was a very interesting time.
 
</strong>Michael Hingson ** 13:09
I remember the first time after September 11. I flew it was somewhere around the fifth or sixth of October. Wow. And I was invited to go speak in British Columbia. We went to the airport in Newark, New Jersey to Liberty airport. And yeah, again, it was a pretty empty airport. But as my wife put it because she was traveling with she said, It's really scary to see these 18 year old National Guard kids with submachine guns, patrolling the airport. And we even had a situation where someone near us or came near us, had a backpack, put the backpack down, and then left. And of course, we didn't know what was going on and sat there for a while. And Karen was about to go find someone to report it when he came back. So he must have gone to a restroom or whatever, buddy. He left his backpack which was a very eerie feeling. So
 
<strong>Donald Wood ** 14:18
that that triggered a memory. I do remember now the guards with with machine guns in the airport. Yeah.
 
</strong>Michael Hingson ** 14:24
Yeah, the youngsters no less. I mean, there weren't old, very mature people, but it was okay. And we flew and it was a not full plane. So it was it was a very strange experience. And it's one of those things that we we definitely needed to do. So that started a speaking career for me, and it's been fun ever since. So I can't complain. But I do appreciate having been in the World Trade Center on September 11. That all the challenges and I understand all the things that have been happening since I think we've collectively not all We've made great choices and some of the things that we do. But that's something where there's obviously growth opportunities to deal with.
 
<strong>Donald Wood ** 15:08
Right now. Yeah, I can't even fathom the experience that you had there. That's amazing.
 
</strong>Michael Hingson ** 15:13
Well, so you did some work and the whole issue of diversity, equity and inclusion. Yeah. What are the differences between those three things?
 
<strong>Donald Wood ** 15:22
Yeah, that's a great question that I I didn't realize needed to be asked and asked, excuse me until I became a full time professional or consultant around diversity, equity and inclusion. And it dawned on me when we were when I was working with organizations that they were looking for answers around different issues that, you know, there were maybe overlap, but some had to do with diversity, some had to do with with inclusion, some had to do with equity. And because they weren't on the same page around those definitions, some had different definitions for the same concept, some had, you know, the right definition for one's concept, but kind of superimposed it on another and then what happened, what is that would lead to solutions or strategies where folks weren't on the same page with what the end goal was, which was, again, either diversity, inclusion or equity, because, you know, diversity, we're talking about representation, you know, it's an it's a matter of kind of the composition of a group and organization, when you're thinking about inclusion, you're talking about really, it's really a feeling it's, that's it's a matter of behavior, and how people feel in terms of belonging or feeling welcome. And then equity is really a matter of structure and access, you know, how things are designed, put together, adapted in order for people to have equal opportunities at accessing those resources. So representation, diversity, sense of belonging, inclusion and access, with equity, and, you know, a lot of diversity initiatives fail and have failed, you know, diversity became such a hot, you know, corporate change, buzzword or, or pursuit in the 80s and in the 90s. But a lot of failed if you really break down kind of measuring, because folks really just focused on the representation part, the composition part. And a lot of times there would be the token person that was not white or not a US, you know, assists male, and they feel like clap the hands, check the box work done here, we're diverse. And to some extent, they were more diverse than they were, but they weren't diverse in terms of representing the communities that they lived in operated in are representing the the communities of people that they that they served. And then, you know, in the in the 2000s, but particularly after the summer of 2020, and particularly after the murder of George Floyd and the rise of the Black Lives Matter, movement, inclusion and equity started to become popular buzzwords and Buzz concepts. But what was happening is people were still thinking, kind of diversity, and especially folks that were not as nearly in tune to what inclusion and equity were, they were like, Yeah, let's keep doing diversity. And people in leadership are saying that, whereas community members or employees were thinking, we want inclusion, we want to feel like our voices matter that we belong, we want equity, we want equal access to resources within the organization. But because there was this disconnect on those definitions, the executives are saying, Yeah, we're doing diversity, we're doing diversity, and they were just thinking representation. And everyone but they were saying, dei, da da almost became one word and of itself dei Dei, or people would say diversity, equity inclusion, when all they really were doing was just kind of the diversity part. And it was really disheartening for a lot of folks who were really wanted inclusion and equity and, and I saw this so many times when I would consult with an organization who had maybe already done some work or had passed work around Dei. And really, if you looked at their diversity statements are you looked at their diversity initiatives, it was really just diversity but they called it diversity, equity and inclusion. And that's really all that they because they really didn't understand I think the difference and what it in the fact that it required different strategies and solutions in order to to achieve all three and and also you know, Michael, diversity does not beget inclusion or equity. You know, a lot of folks, you know, think they have that whole Our the Kevin Costner movie the Field of Dreams mentality if they will come. So, even to this day, a lot of folks feel if we increase diversity, inclusion and equity will follow. And that's not the case at all, actually, it can be much more detrimental, especially could be even seriously traumatic and dangerous for people that come from marginalized groups to be that token person that comes in to an organization, and they don't have a support group of people that have a shared lived experience than they do can provide support, you see a lot of women in leadership roles bipoc, you know, black, indigenous and other people of color who come in without any sort of support, even formal mentoring or informal support. And they really, really struggle and they're blamed. There's like, look, we tried, we hired a Chief de officer we tried, didn't work. But they don't realize that that inclusion equity part wasn't really in place or focused on it was just that diversity part. And I think, well, you know, we checked the box, we did it didn't work. Bottom line wasn't affected. Let's move on. And so yeah, that's why I think it's incredibly important that any organization that that wants to pursue diversity, equity inclusion, really first understand the difference between three.
 
</strong>Michael Hingson ** 21:19
I wholeheartedly agree and support that. I would observe that with diversity, for example, and we've talked about it on this podcast a number of times, the problem with diversity is it doesn't involve disabilities. You talk about diversity, they talk about, as you said, race, gender, sexual orientation, and so on. And never discussed disabilities. And people are trying to do the same thing with inclusion. From my perspective, it won't work you either are inclusive, or you're not, you can't be partially inclusive. But the problem is we still don't deal with the whole issue of disabilities in the in the issue is I know, there's a lot of fear around it. Yep, I know, there are a lot of misconceptions. But just like we have really changed what diversity is all about, since it doesn't involve disabilities, I think we need to change our view and our definition of the word disability. And that is, disability doesn't mean a lack of ability with disability is a characteristic, you have a disability, I have a disability. Everyone on this planet has a disability. For most people who don't think they have one, their disability is their light dependent. And as soon as the lights go out, you're in a world of hurt. And it's just as much a disability and a challenge. Because if you don't find the technology that Thomas Edison invented to give you light when the power goes out, like a flashlight or a smartphone or whatever, you're stuck without light, which means you now are facing the disability that you thought was completely covered up.
 
<strong>Donald Wood ** 23:01
Yep, absolutely. I couldn't agree more. And that triggered something that as I was preparing actually for the for the session, I found a quote from Patricia Byrne or Patty Byrne is a disability justice advocate. And she's She says it Disability Justice understands that all bodies are unique and essential that all bodies have strengths and needs that must be met. We know that we are powerful, not despite the complexities of our bodies, but because of them. And so that that really kind of struck me as you were speaking, because in being involved full time professionally in dei work for the past eight or so years, you're you're right, I think and what you're concluding that certain systems of oppression, certain injustice is like race, around race around sex and gender around sexual orientation, tend to come to the forefront when folks are doing work around culture change or change management that involves Dei. But for some reason, and I'm sure we'll talk about this later, because you touched on it, the fear aspect, it comes into it. Don't talk about disability justice. And to me that's so ironic because I feel you know, other than that, well actually perhaps other than any other social justice issue that I've dealt with the one that most people have some sort of personal experience with not not connect necessarily relationship or connection to like, for example, racism as a white person I have a relationship to it a connection with it, but I don't experience racism, disabilities. That's almost the universal issue that folks like in the your example the Edison example that the light is A great example of it because disabilities can be transient, they can be episodic, they can be something that happens from an injury that, you know, they can be from a disease, they can be visible, invisible physical, and I and even within the disability justice movement, it seems like we sometimes even center mobility impairments and marginalize other forms and not talk about the emotional or mental or other forms of disability. But it is something I agree with you that, that everyone, almost everyone in probably at some point, without diminishing folks that have have different levels of disabilities in comparison of what the norms are. And I even be honest with you, even the word disability, I mean, I use that word, because that is the predominant word used among people in the disability rights and disability justice movements. But it's still just like racism or sexism is that there's a norm, which is ability. And so we're classifying all these people that don't match that norm as disability, which I think I almost wish we could reframe it in a way that it's not that because that that prefix dis is usually a pejorative or a negative kind of connotation. And I've heard different abilities and folks saying, but I've also heard, again, people that are superstars in the disability rights and justice movement use that term disability. So that's the term that I that that I use, but it's all compared to what we consider the norm, which really shouldn't be the norm and and people that are quote, unquote, able bodied.
 
</strong>Michael Hingson ** 26:43
Well, and that's why I submit that what we need to do is to plain change the definition of the word. Yeah, people have mentioned the disparte before, but differently abled, or any other kind of thing like that is really ducking the truth and is not facing the issue, which is that all of us have characteristics that make us different from other people. And why don't we just call that disability, rather than sticking to the old terminology in the old definition, we've done it with diversity. And so we know that we can change the impact and the definition of terminology. So disability is no different. And it doesn't need to keep the connotation that most people have given it. If we both think about the reality that we can change it, and that we can recognize that all of us have disabilities, well, then maybe it isn't really so bad. And that's the problem that we don't seem to be able to get to.
 
<strong>Donald Wood ** 27:53
That's a great point. Yeah, excellent point. Yep.
 
</strong>Michael Hingson ** 27:57
So you know, I think that it's, it's really where we need to go. People have said about blind people, for years, you're blind or you're visually impaired, which is horrible. It's like blind or hearing or deaf or hearing impaired. People who are deaf hate that concept. It's deaf or hard of hearing. Because why do we need to equate how much hearing someone has to quality of life or anything like that. So hearing impaired is a problem. Well, visually impaired is a double problem. One, visually, one doesn't necessarily look different, simply because they're blind. And then the impaired part again, so blind, and low vision is a much more accurate thing. Although I could make the case that I got lots of vision, I just don't see so good. But you know, that's okay. I can accept that vision is a terminology that we're going to keep preterm that we're going to keep so we could do blind and low vision. But we've got to get beyond this concept that disability is a bad thing, because everyone has them. You know, some people are shorter than others. Some people are taller than others. I have been in vehicles where a tall person gets in and oh my gosh, I gotta bend my knees way up. I can't really sit here it's uncomfortable disability, and why do we not address that? And it gets back to fear, which we've talked about a little bit. How do we deal with overcoming the fears? How do we change people's concepts of what the fears really are? You? Yeah,
 
<strong>Donald Wood ** 29:31
that's another brilliant question. I mean, I mentioned norms. I mean, normalizing it is, is one thing, and I know that that's extremely challenging. And there's other fears that that are that pile up with that. But I think just normalizing people with disabilities in media in the workplace is, you know, is extremely important and there's, you know, there's a Fine Line, I actually, you know, what some I didn't share and talking about my origin story here is that, you know, life changing moment, one of the life changing moments for me was when I was a sophomore in high school and became the teacher's aide for the special education class in my high school and what the special ed classes but they call it well, the special ed teacher was also the local area, Special Olympics, volunteer kind of manager and I got very involved in Special Olympics and became the youngest certified coach in Arkansas for Special Olympics sports. And I was a coach at the World Games in 1996. And, and it was just a life changing experience for me. And you know, even then, I really felt like it was almost like, disability porn, kind of what is that I needed to kind of wear on my sleeve, the fact that I was a Special Olympics coach in that, you know, in that, and I remember the, like, the special education, my classmates, you know, they had their own special class, which I felt was wrong. But at the time being 1516, I didn't really know how to address that. But you know, they, the, my classmates who were in the special education class would even have come into the lunch during lunch period, kind of separately, almost like they were on parade. After all the other. Non, you know, the kids who were not in the special education class, were sitting down. And I remember, I just remember, every day after thinking, I don't know why I should do this, but I was doing it, I would get up and I'd go every day go in and, and visit with my my friends and peers that were in the special education class. And, again, I wasn't smart enough to realize it at the time, but what I was doing and what I would do more of I could is normalized, you know, the fact that yes, these, these peers of ours, for whatever reason, are in, in, in your standard, my standard, and I say yours and my other classmates, Anders don't look like us, or communicate differently than us, or learn differently than us. And they were basically, you know, kept away. And and that really hit home with me when I moved to Singapore. One of the things I did too, was I wanted to volunteer. And so I immediately reached out, and they had a special olympics chapter there. But I'll tell you, Michael, in certain Asian cultures, it is it's a disgrace to the family. Yeah, and especially and so the I remember, and this is a, you know, this is a city state, but I want to say the population was somewhere around seven or so millions. So we're talking something around the size of like a New York City, there was two people on staff. And they were utterly shocked that I wanted to volunteer that they the only people that ever volunteered, were sometimes sometimes family members of and they had a they had a Special Olympic Games Day, that was so sad, it was about as good as like a maybe a mid middle schools, you know, Field Day or especially, you know, kind of would be, and I volunteered, and I had my I asked my counselors when I was running the summer camp to also volunteer. And I learned a lot that day from volunteering, and ended up volunteering some more and got an accommodation from the president of Singapore, because that's so sad. All I did was volunteer for a couple of days. And it was so out of the ordinary because people with disabilities there were shut, literally figuratively shut in shut out from society. And it was that just the fear of different the fear of not what people defined as normal. So I think normalizing is so critically important to addressing these, the fear issues.
 
</strong>Michael Hingson ** 33:59
I wrote a book called Thunder dog the story of a blind man whose guide dog in the triumph of trust at Ground Zero, that was a New York Times bestseller, and it was published in to a variety of languages, including Japanese. And in 2012, I went and spent a few weeks in Japan, with the publisher, the Japanese publisher promoting the book and doing lectures and so on and meeting various people. One of the things that I learned was that there was legislation and I don't know if it's changed, there was legislation that blind people in Japan could not sign contracts. And I asked an insurance man about that, because he's the one who told me and he said, well, but the problem is we're concerned that blind people can be cheated. And I said, Look, I have because it's now 2012. I have technology on my phone. that I can use to read and scan print. I have people that I trust. And I recognize that that means I'm using the abilities of someone to read, but I have people I trust, right? To read material. In addition to the technology on my phone, there is a device called the Kurzweil Reading Machine. And that was developed back in the 1970s by someone who created technology that allows people to now reprint on their own independently. And here's the real question I asked. I said, So you're telling me that only blind people can get cheated, and that nobody in Japan ever cheats a sighted person in signing a contract? Yeah. And of course, he thought about and he said, Well, no, I'm not saying that. And I said, then why is it a problem? for blind people? It's a prejudice. And I actually use that example, in one of my speeches. And there were even Americans in the room, there was a visiting school. And they chastise me later for saying that, how can you say that their culture is different? I said, No, it isn't about a matter of different culture, it is a matter that we continue to have misconceptions and poor attitudes about how we treat people who are different than we are. And it is so difficult to get people to really understand that it's not the so called disability or the characteristic that makes me different. It's how we collectively address or treat that difference. Because we don't recognize that everybody has differences. Some we just accept, and they're normal. Some people are left handed, we don't regard them as less than we are. But we do regard people who happen to be blind as less than most of us are.
 
<strong>Donald Wood ** 36:49
Yeah, and you bring up an interesting point, I appreciate you sharing that. And you bring up an interesting point, point about the argument, sometimes for against things that are full, let's say for things that are discriminatory, that it's a cultural difference. And and that's something that I early on in my career kind of struggled with, because I had living overseas and traveled overseas. And I realized there were cultural differences. And in particularly the organization, Iran, there what we had the, an imam from a prominent Muslim mosque that was on our board. And, you know, the, the way that some women were treated institutionally we struggled with and although he was very progressive, and was, was working towards changing those, at least within the mosque, that was something we battled with earlier. And then, in 2019, I was fortunate with a grant through the US State Department and a an A, a group based out of Canada that operated in Kyiv, I went to Ukraine to do some work around gender equity. And although I had done I thought, adequate research, I was not prepared for the feedback, pushback I got from meeting with and they brought me over there to to do some training and to do some around a program I'd created called men as allies in Arkansas, where I worked with sis male corporate executives in the community to have to be allies for sis and trans women in the workplace. And when I went to Kenya to do the work, Ukrainian men of a certain generation really pushed back on me saying that don't bring that US mentality here that that we are actually doing what our women want, that we are, you know, our you know, and and I remember one gentleman who was a former Kieve high level official, basically saying that his wife and daughter, he was doing them a favor by basically making them stay in the household raise children cook clean, because who wants to deal with that stress of running a business or running a government that so they men were actually doing women a favor, and also, you know, someone shared some research that I did find was accurate that something like 20 to 30% of women of a certain generation Ukraine still felt it was appropriate to be physically reprimanded for making mistakes in the household or with child raising children. And was just I was just and so a lot of these men thought because of the cultural difference, it was okay, and that and, you know, I realized, like you said, there's just Some things that, you know, in our heart of hearts we know are not no matter where it's happening or how long the the cultural tradition goes back that it's not right to restrict definitely not abuse, but restrict people from being, you know, who they are, who they want to be in reaching their full potential.
 
</strong>Michael Hingson ** 40:21
Well, of course, if we really want to be honest about it, we still see it here. Women still are not treated equally. They don't get the same wages. The unemployment rate among employable persons with disabilities, and specifically how to deal with blindness is like 65%. And it's not that we can't work. It's that people think we can't work, right. And so the cultural differences are not necessarily as great as we would like to believe. It's pretty systemic, which is all the more reason why we written why we need to look at changing the definition of the word. Yeah. And you know, and moving forward that way. Well, you started a company won a Korea, Korea consultant. Tell me about that. Because that's what you're doing now full time, and that keeps you out of trouble.
 
<strong>Donald Wood ** 41:13
Yeah, well,
 
</strong>Michael Hingson ** 41:14
it actually was restricted keeps you keeps doing something I don't know about out of trouble.
 
<strong>Donald Wood ** 41:19
Yeah, it was actually designed to get me into trouble. I think, what, when I went from running the Hospice and Palliative Care Foundation to running the social justice or vi organization, the the ladder, one of the reasons the board hired me was to help, evolve, help develop a more of a change management business model at the nonprofit dei group, they were mostly focused on community relations, outreach youth programs, and they wanted me to come help develop some more organizational change kind of corporate or or business change type or strategic planning and activation, cultural assessment, you know, leadership development. And you know that that was something that I brought into it thinking that I'm going to have dei professionals doing the programmatic work being my advisors that I was really going to focus on infrastructure operations, administration, resource development, board engagement. But you know, because of COVID, and some other factors, I ended up getting much more involved in the actual delivery of dei type of education and programming. And so my, my skills sets started to develop and meld into what was much more around culture change, than I would, I would say, just straight operational or administrative change management. And I did a little that work on the sideline, I mentioned Ukraine, that was actually the impetus to starting one eight, create my tax attorney, be honest with you said, you know, Donald, that, you know, I highly recommend spending the money on starting an LLC for tax benefits that will just help you and your family by starting this. And so I started that in 2019, with just the idea that maybe once or twice a year, I would do some work on the side, outside of my full time job as a nonprofit CEO. And then COVID happens. The world goes predominantly, if not all virtual. My organization that I was running had to adapt. And so I started to become more proficient in doing virtual work. And then, because words spread and opportunities presented themselves otherwise wouldn't have been in a predominantly non virtual world. People started reaching out for me to do some work outside of Arkansas, and it picked up a little bit more. And then, you know, after careful consideration and talking about it with my my family, I thought, you know, I think I can do this full time and being a white heterosis male, running a social justice dei organization, I really, ever since day one of the job I was ready to step down. I was trying to to model being an ally being a co conspirator in dismantling systems of oppression. And the nonprofit world still is way too predominantly led by white people, particularly, you know, white males, white sis, female and males. And so I wanted to step down anyway. And the goal was to step down by the end of 2023. But because the world went virtual and opportunities that pic picked up, I decided that I would take a chance and start my own business and I got some subcontract folks that I trusted and were brilliant, much, much better and smarter than me. That was the best advice my dad ever gave me was just if I ever become a leader just surround myself other people more talented and smarter than me, so I hadn't been a problem. And I did that and went full time and it beginning of 2022. So here I am now.
 
</strong>Michael Hingson ** 45:12
So what, what do you think has been kind of the most significant thing you've you've learned? And what do you think has been the most maybe profound way you've affected the whole concept of diversity, inclusion and equity and, and just in all of what you do?
 
<strong>Donald Wood ** 45:33
Oh, I would say probably the just rots atop my head, the thing that that has been the most significant thing I've learned from doing this work that applies to to be more effective at this work is really, really trying to understand your clients or I say, partners, your partner's situation, an organization's current culture, the context, doing your best to try to form a level of of relationship and trust with them before doing any sort of quote, unquote, work with them. And in I came into doing this, this work where we already the organization that I took over in Arkansas, that was a was in Year 55, or 56, when I took it over. So we had a pretty decent stable of, of organizations we worked with, and through word of mouth, we gain more organizations, and it would literally be this is what we offer they choose, we come in and do the work and realized how critically important some level of audit or assessment or genuine understanding of their situation, around Dei, what what what what their hopes are, what their expectations are, what have they done in the past, where their leadership's heads and hearts are at where the where the non supervisory role folks heads and hearts are at. And putting myself out there, and my staffs out there in terms of humility, and vulnerability and modeling, what you know, inclusion and action or equity and diversity and action looks like how important that is before just coming in and, and really just being a teaching figure. And I think that's been probably the most critical thing. And that's not always easy to do, some folks don't have the time or the will, to allow that or to do that. But I would say that, that some of the most, or probably the most effective impact that I've had on organizations or with folks that either I've already have a relationship with. And so there's the walls are already dropped, and we can and we can really get at the heart of what can and needs to be done or folks that leadership or organizations who are already have a solid level of humility and vulnerability and come into it thinking, we need the help. What do we what do you need from us? What do we need to do to make this work? And, you know, we'll start off with some sort of assessment or audit or to better understand and to build a relationship that to is, isn't critical not to be that group that comes in and saying, Okay, we're going to teach you all how to advance Dei, but instead build relationship with the our clients or our partners first. And so when we do an assessment or an audit or anything like that, there's a lot of just one on one group interactions us even sometimes if we're able to, depending on the facility and the access to just write bread with with folks, before we start talking or teaching anything about diversity, equity inclusion, just to build trust and relationship with them first, before we start doing any sort of actual programming.
 
</strong>Michael Hingson ** 49:09
If you were to give your younger self, I'm going to expand this a little bit and say or people today, two or three pieces of advice, what would they be
 
<strong>Donald Wood ** 49:24
my younger self the first thing that comes to mind I would say get over yourself.
 
</strong>Donald Wood ** 49:31
Oh was although I because of my particularly my parents and a few others around me, I think had maybe more of a community minded or servant sort of approach to life at a younger age than maybe some of us still though it was so so absolutely consumed with myself and my success, titles, accolades awards and not nearly as I'm not nearly where I needed to be in terms of being a really, I think a decent person. And being inclusive and equitable. And I held so much power and privilege, I really did just so much power unofficially. And officially throughout my school schooling years and into my early professional career. So that would be one is really focused on the vulnerability, humility, aspect of, of just being a human being, let alone being a leader. Um probably another thing that I would say to my really younger self, and this might sound very specific, but I really think there's so much at the heart of the impact is has is to be to fight against bullying, in schools. I've done a lot of anti bullying work in the past few years, and at the fourth and fifth grade level, sometimes up into the middle school levels. And there's so much to unpack in why bullying happens. And and you know, in the work that I do, we always say not to call the person the bully, it's the person who bullies the person who's bullied. Because I do not think the person who bullies is the enemy there 99.9% of the time, there's something happening in that person's life that is causing or leading to the bullying to happen. It's you know, it's a it's a healing mechanism for them, or it's a power issue or what have you. But I just feel like at such a young age, we are, you know, discrimination and oppression, even hate is manifesting itself in, in schools and others youth organizations in the form of bullying that a lot of times we think is innocent. And now with the digital world, it's it's pretty pervasive. And someone who has a daughter who's a senior in college now, from her really understands how much pressure and what kind of unintentional, most of the time, I would say that there's still intentional just discrimination and hatred happening that really, especially in that young age, up to 678 years old, when the brain is developing so significantly, so fast, that that bullying has such an impact on so I really, if I could my much younger self, I would really tell myself to really be an advocate or a champion for anti bullying.
 
<strong>Michael Hingson ** 52:32
What kind of advice do you have for people in the world today, based on what we've talked about for almost the last hour?
 
</strong>Donald Wood ** 52:44
You know, going back to the humility and vulnerability thing, I think so much that causes structural discrimination or systemic oppression, or just the the negative issues that seem so intractable are so daunting to people. I think a lot of times it just starts with us being focusing on ourselves and just just being humble enough to realize that I have a relationship or a role. And in this situation, this issue, even if I don't think I'm an overt racist, or sexist or someone that ableist but I, I do likely and just to be humble enough to say, what if I do so and being open enough to learning more about issues that impact others that likely impact you and you don't even know it, and being vulnerable enough to model what it looks like to be open to learning about these other issues and to stepping up and stepping. Even if you're going to fail a lot of people will just so scared about if I say the wrong thing if I do the wrong thing, but I truly believe especially if you're in relation, genuine relationship with people there they will forgive and there will be grace when if they know that is a genuine attempt to be better to be an ally or be a co conspirator in in justice and equity and inclusion. So really getting over that fear of failing of hurting other people. And, and, and being humble and vulnerable. And also just to have hope. I do believe that systemic issues pervasive issues, like ableism, and racism and sexism and and so many others can't be dismantled. And are they these were human created issues? So I feel like they are there are human centric solutions to addressing them. And I know for so many people, especially, I think, when not especially probably of all ages, but I'm thinking about my daughter's 21 and her generation She's grown up with just a constant barrage and the media of the world's on fire and worlds at war. And, and, and there's not a lot of, at least from my experience with with her and some other folks her age, it's although they're very civic minded that hope is hard to come by it and, and believe that these things can change like the climate issue and I feel like you have we have to have hope we have to believe that we are capable of of reversing and CO creating new systems that aren't oppressive that do welcome and create equal opportunity for all people. So I would say hope is critical to to have hope.
 
<strong>Michael Hingson ** 55:50
No question. And I think that the opportunities are there. We like climate change, we're told what we need to do, it's just a matter of being willing to do it. I haven't asked you Why did you call the company when a create consulting,
 
</strong>Donald Wood ** 56:05
I thought a lot about the the name you know, and then I know if it were probably even easier just to use a niche, my initials or something like that, but I really wanted the name to to represent the values and principles and what we're about. So one, you know, represents the fact that we all have individual agency and power and, and have a responsibility for creating change, the eight was the you know, the eight is actually you know, horizontally is the infinity symbol and represents abundance. And I think going back to that idea of of lack of hope, I think a lot of people have a scarcity mindset. And I really think we need to have a mindset of abundance, and that there's plenty for everybody here. And so that's what the eight represents. And then the Create is an acronym, the C stands for change, the R stands for readiness. E stands for explanation. A stands for accountability, Te is truth telling. And E is empathy, which are kind of the core values that guide the work that we do. And you can go to our website at one eight <a href="http://create.com" rel="nofollow">create.com</a> to read a little bit more about the meaning behind those letters. But yeah, so that's where one eight create comes from.
 
<strong>Michael Hingson ** 57:25
Have you written any books or anything that talks about your experiences or any of those kinds of things.
 
</strong>Donald Wood ** 57:31
I have not written any books or anything like there's, I am so envious of people that are able to do that i i Honestly, I really believe I do not have the attention span to sit down, it would take me quite a while I was a creative writing minor in college, I love to write short stories, or creative nonfiction I wrote for my school paper. But and I've written a lot I've written quite a bit in terms of materials and content for but no published books that would it would maybe a book of short essays or stories someday,
 
<strong>Michael Hingson ** 58:07
well, something to work toward or collaborate with someone, or if people want to reach out to you and learn more about what you do and maybe seek to use your assistance and so on. What's the ways that they should do that?
 
</strong>Donald Wood ** 58:20
Yeah, the easiest way is to visit the website. As I said, you can not only connect with me, but my awesome, amazing team of CO conspirators. So that's just one eight spelled out, create a <a href="http://oneeightcreate.com" rel="nofollow">oneeightcreate.com</a>. And there's a way to contact me there. And that's probably the easiest way and you can also you know, be the website, you can access LinkedIn, which also you can contact me there and learn a little bit more about the work that we do.
 
<strong>Michael Hingson ** 58:49
Well, I want to thank you for taking the time to be here and talk with us. I think it's been very insightful and certainly very enjoyable and inspiring. But I think also you've given us a lot to think about, which is always as good as it gets as far as I'm concerned on this podcast on unstoppable mindset. So thank you for that. I hope everyone listening agrees please give us a five star rating wherever you're listening to our podcast, unstoppable mindset and of course, especially if you happen to be on iTunes, give us a rating we appreciate that five star rating would be appreciated. If you'd like to reach out to me and suggest any guests and Donald to you as well. Please don't hesitate to email Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So we definitely want to hear from you. We want your thoughts and again, we sure would appreciate good ratings and suggestions for more guests. And Donald one more time. Thanks very much for being here and being with us today.
 
</strong>Donald Wood ** 59:58
Thank you, Michael. It was an honor And you are a true hero and Titan. And I think in the world of diversity equity inclusion, it's been a pleasure to learn more about you and get to know you and I definitely hope that I get to work with you in the future.
 
**Michael Hingson ** 1:00:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Servant Leader with Donald Wood</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cd355dc5-f16d-4a16-8e90-6dba71f8b4c8.mp3?source=rss&amp;ext=asset.mp3" length="38961705" type="audio/mpeg" />
<itunes:episode>141</itunes:episode>
</item>
<item><title>Episode 140 – Unstoppable Viewer Of “The Big Picture” with Rie Algeo Gilsdorf</title>
<guid isPermaLink="false">https://pinecast.com/guid/2526c905-c07e-4f9f-97f8-ec5ce708113a</guid>
<pubDate>Fri, 30 Jun 2023 11:00:07 -0000</pubDate>

<itunes:duration>01:12:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/8a880ef8-9681-46f3-b4a2-e03bd966e9b8/Um140-Rie_Algeo_Gilsdorf-Covertart.jpg" />
<description><![CDATA[<p>Our guest in this episode, Rie Algeo Gilsdorf, describes herself as someone who believes in “seeing and integrating the big picture”. She believes in the whole person and integrating us all.</p>
<p>She comes by this attitude honestly as you will hear. From attending a number of different schools while still living in the same house to how she learned through the years to live her life, Rie has made it her mission in life to help eliminate inequality in mind, body, and spirit.</p>
<p>One of the fascinating things Rie talks about is why she obtained master’s degrees in
Biology and Dance. As you will hear, it’s all about understanding the mind and body as part of the whole person picture.</p>
<p>We get to have an interesting discussion about making choices, or not. As Rie discusses she was told often while getting her Dance Master’s degree, “You have to make a choice of either being a dancer or a choreographer. Her response from the “big picture standpoint, “Why can’t I be both is I choose to?” As we discuss, often people tell us to make choices, but it is because of simply the other person’s point of view, not from a more general viewpoint or the point of view of the person who is thinking about what choice to make. I promise that our discussion will intrigue you.</p>
<p>One very important concept Rie discusses concerns leaning into what we don’t know. That is, when we do not know something or how to accomplish a task stop and look at the problem Learn from all your tools and sources how to deal with the issue. Most important, do not hesitate to ask others and especially don’t hesitate to ask those who will be affected by your decisions. Big picture mentality again.</p>
<p>My time with Rie is why Unstoppable Mindset is such a great podcast not only due to inclusion and Diversity but because we really do get to encounter the Unexpected in so many ways. As usual with our guests, Rie gives us all life lessons we can value and use. Enjoy, please.</p>
<p><strong>About the Guest:</strong></p>
<p>Rie Algeo Gilsdorf (She/Her) is passionate about seeing and integrating the big picture.  Whether she’s connecting people across distance and difference, integrating mind and body, science and art, or healing and change-making, Rie is dedicated to restoring wholeness to our common culture that heals and upholds us all.</p>
<p>With Masters' degrees in Biology and Dance, Rie has an appreciation for the perceptions of the mind, heart and body, and the critical thinking and creativity they can provoke. Rie integrates Systems Change and Embodiment with an understanding of the physiology of trauma and the history of dominant and marginalized groups, applying all of this to overcoming systemic racism on a personal, social and global level. She is a national leader in the use of Social Presencing Theater (SPT) in antiracism work. Throughout her career Rie has facilitated adult learning that develops capacity to achieve equity across race, gender, sexuality and ability as well as urban, suburban and rural cultures.Currently, she provides Cultural Ways of Being audits, facilitation, coaching and SPT practice groups to individuals, schools, organizations and faith communities via Embody Equity.</p>
<p><strong>Ways to connect with Rie:</strong></p>
<p>Links for my website, LinkedIn, Instagram, class registrations and more are all found on LinkTree: <a href="https://linktr.ee/embodyequity" rel="nofollow">https://linktr.ee/embodyequity</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
Well, hello, once again, it is time for another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. Oh, and our guest today is Rei Gilsdorf. And she's going to yell at me because I didn't include equity. I just said inclusion and diversity. But that's okay. We'll get to that. Rie is a big picture person. And she will tell you and she has master's degrees in biology and dance, which is pretty unique, and a lot of other kinds of things to go along with that. So I think we're gonna have a lot of fun today. I am certainly looking forward to it and looking forward to learning a lot and having a wonderful discussion. So Rie welcome to unstoppable mindset.
 
<strong>Rei Gilsdorf ** 02:05
Well, thank you so much, Michael. It's good to be here.
 
</strong>Michael Hingson ** 02:09
I'll it's always a pleasure to have somebody who comes on and really does look at the big picture. So we'll get there. But yes, let's let's talk about you growing up a little bit, your childhood and all that sort of how did you get somewhere and moving forward and all that? Yeah.
 
<strong>Rei Gilsdorf ** 02:27
Well, you know, the interesting thing is, I grew up in California in a small town, and my town at Santa Ynez, California, also also very close to solving that more people have put up right, with the cookies in the ABL fever.
 
</strong>Michael Hingson ** 02:44
But Zaca Mesa wine comes from Santa
 
<strong>Rei Gilsdorf ** 02:48
does, yes, it certainly does. And lots of other good ones. So when I was a child, my dad was in agriculture. He was an animal nutritionist, actually. And he worked mainly with large animals, cattle and horses. And so our fortunes were directly tied to those markets, which are very cyclical. And so what would happen for me is I started out my educational life in a private school, and then the bottom fell out of the Cadillac, and then I landed in a public school, and then I would be there for a couple of years until some egregious thing happened. Like, you know, they're going to put 24 Children in one classroom, which, of course, by today's standards, you know, there are teachers that would kill to have only 20. in their room, right. But back in the day, that was just unheard of. And so then,
 
</strong>Michael Hingson ** 03:40
when was that roughly?
 
<strong>Rei Gilsdorf ** 03:41
That was that would have been in the late 60s. Okay. So so you know, then I would move to a private school, and we'd be there for a few years, and then the market would fall, and then I'd go back to public school, and then some awful thing would happen, then I go back to private school. So even though I grew up my entire childhood in one house, I went to five different schools. So for me, I didn't have language for it at the time, of course, but there were cultural differences between those programs, right? So I would say things like, as a seven year old, I said to my mom, when I first went to public school, mom, they were in their 20s to school, because at the private school, there was a uniform and you had to have leather shoes, and then you came home and you changed into your play clothes and your tennis shoes. Right. So so like, I didn't understand what that meant. Or, you know, socioeconomically, that you know, not everybody has shoes for every occasion, you know, and that it's funny to wear your tennis shoes to school. It was just different to me. And over the course of all my schooling, I think the message that I got was, there are more than one way to be. There's one more than one way that is considered normal in different places. And so there's a skill of figuring out what is called for, and how I need to be in different places.
 
</strong>Michael Hingson ** 05:11
When you were when you were growing up, and you made that comment to your mom, I'm curious if you remember, what did she say?
 
<strong>Rei Gilsdorf ** 05:18
You know, I don't think she just said, Oh, honey, that's just how, you know, that's just a different school, and they just have different ways. And she started just minimize that she didn't really talk about it much.
 
</strong>Michael Hingson ** 05:30
Anyway, go ahead.
 
<strong>Rei Gilsdorf ** 05:32
Yeah. So anyway, I think that that like looking back on it, I think that's really, you know, how I first began to understand that there's more than one way to be, right, and that, that things that seem perfectly normal in one environment are like really not normal in another environment. And, and that, you know, like, wow, there's the way that we act in my home is not the way that everyone acts in their home. So then, you know, fast forward is that I go, and I get a degree in biology, and I get a degree, I get a degree in biology, because, you know, my dad, in agriculture thought that that would be great, because I could go to vet school, or I could go to med school, or I could go into research, or I could, you know, so I was, you know, didn't really know what I wanted to do. And I did that. And then actually got a master's in zoology and animal behavior. And, and it's very interesting if you if you want to learn the skills about observing, and describing animal behavior is a great place to start, because you don't know what that Sparrow is thinking. But you know, that he's trying to get to the top of the dominance hierarchy. And he's, he's like, there's a literal pecking order, and he's picking on the next slightly smaller Sparrow. Right. So so there are, there are things I think I learned about describing that, as opposed to interpreting and laying my story on that have been really helpful, because as much as we are all humans, and we all share, you know, one physiology and, you know, there's a lot of really lovely sentiments about, you know, we all smile on one language. And also, people have really different experiences. And it can feel like you're being erased, if somebody who has more power or is little more dominant in that situation just sort of is like, Oh, we're all alike, comma, you're like me? Well, like Michael, you're just like me, except for that. You're blind. And I'm not, but I'm just gonna say we're all alike. You know, so there's something that's just a little it again, it doesn't capture the big picture, we have to go out to the big picture of people's different experiences and needs, and then we can come back in to the immediate picture of okay, what does everybody need right now? And how are we like, and how are we going to be one group here today?
 
</strong>Michael Hingson ** 08:08
But what really got you to the point where you emotionally and intellectually understood the value or need for the big picture? Oh,
 
<strong>Rei Gilsdorf ** 08:18
you know, what? That's? That's an excellent question. Part of it is, I think that I have kind of always had a propensity for that when I was about 12, or 13, a pastor, actually, who was a friend of my older sisters said to me, you know, what, you're a middle person, you can see both sides, and people are going to try to make you choose. And really your gift is see both sides. And it was one of those moments where I knew that he had said something profound, even though you don't like it, well, I wasn't quite ready for it to be that profound. But then, you know, then the other piece is, then I go, and I get a degree in dance. And you know, my mother is beside herself, because like, what are you going to do with these two things that are so do science degree and an art degree and how you know, but really, I can see that it's all about the body. And there's, you know, like, cognitively, understanding how the body works, and the systems and all of those kinds of things. And then there's physically understanding what it is to inhabit your body and express something or understand body language or that sort of thing. So I think that I think it was probably in those years when I was, you know, getting my dance masters. So I would have been in my 20s when, you know, I began to really go Okay, wait, there's a bigger picture here. And even in dance, people were saying, you know, you have to choose, you have to either be a teacher or a performer you have to either be a choreographer or a teacher, you know, and realizing like, Well, no, those aren't, you know, what, why couldn't a person do both of those things? Life is long.
 
</strong>Michael Hingson ** 10:04
Yeah. And everybody always wants you to make a choice according to their definitions. And of course, that's the real issue is it's their view, and they don't look at other views that may cause them to stretch and grow, because they're too comfortable with the one thing that they know.
 
<strong>Rei Gilsdorf ** 10:25
Yes, very well said, really well said, Yeah. And because, you know, for that person, making some drastic choice early in their life might have been a really smart decision for them, it might be the best choice they ever made. Right? But that doesn't necessarily mean it's the right choice for me.
 
</strong>Michael Hingson ** 10:43
Yeah, it's, it is an interesting world we live in. And it's all too often that people just don't see the value of a big picture. And I also think that it is important that although you see the big picture, it's important to be able to bring it back down and focus in on whatever it is that you have to deal with the endeavor or whatever at the time.
 
<strong>Rei Gilsdorf ** 11:06
Absolutely. zooming out and zooming in. View, and then you've got because if you say the whole time with your head in the clouds really, then then you're not practical. And that's, you know, that there are people who use the big picture to kind of bypass that, you know, they get to that we all smile in the same language place, and then they, they don't get to like it. Okay, well, how are we going to make that work? Right?
 
</strong>Michael Hingson ** 11:34
What Where did you go to college,
 
<strong>Rei Gilsdorf ** 11:36
I took my first degree at Occidental College in Los Angeles, which is a small liberal arts college, which was a good step for me coming from a very small town going through a smallish college, you know, I think if I had gone to Washington State, which was my next step, which had probably 30,000 students at the time, you know, that would have been a too big of a step for me at the time. But, but yeah, then I went to Washington State for my science degree, and then I was dancing all along. And I had in my head, this, this old trope about how you know, you don't make it and dance by the time you're 30 your career is over, you know, and so I didn't allow myself to realize how much I love to dance and, and you know, how it could be a career path. Until, until I was almost done with my though ology masters. And so then I went to the University of Utah, because they have a great choreography program. And also, by the way, they have what's called the kinesiology program, dance, kinesiology. So that's the study of the body in motion. And so that was really kind of a sweet spot for me, you know, it really allowed me again, to develop both halves of that, although, you know, I was the first graduate student in their history, to write a thesis and produce a concert, you know, like, usually, if you're a choreography major, you're going to produce a concert. And if you're a science major, you know, kinesiology major, you're going to do a thesis. And I was like, No, I don't really do both of these things.
 
</strong>Michael Hingson ** 13:11
So you had a lot of fun doing it. I should it. What made you pick combination of science and dance, though? They are very different in a lot of ways. Which isn't to say, it's a good idea or not, but what what made you do both of those,
 
<strong>Rei Gilsdorf ** 13:29
you know, well, like I said, my dad had a science background, he was an animal scientist to be exact. And so really, I got my biology degree just to be compliant, you know, and my, my mom said to me, don't worry, if you don't know what you want to major, and you're like, Go start your biology major, and go, you're going to a liberal arts school and take a lot of classes, and you're going to meet some professor that just excites you and sees your potential, and you're going to just want to hang out with them and learn from them. And then you'll know like, that's where you should go. And I got into my senior year of college, and then I was really disappointed because I thought, oh, my gosh, I never met that professor, like, what's wrong with me? And then I realized that actually, it was my dance teacher. And because dance was an adjunct subject at that school, you know, she she wasn't a professor, right. So. So then what happened was, I went up to Washington State because I'd gotten a teaching assistantship, and by the way, that's where I fell in love with teaching because there were there were graduate students who had research assistantships, and teaching assistantship and the research assistant people were like, the people with the spotless transcript and the, you know, they were like that was that the you know, prize position. And other people like, well, I guess you're gonna have to teach and then even amongst Teaching, I got assigned biology 101 basic basic class. And I loved those beginners, you know, and I realized that I actually had a gift for helping make things clear to beginners. So, so I went up there, and I was part of a dance group, you know, just as an extracurricular thing. And, you know, the, the poor fortune of my professor there was that she was going through a very messy divorce, and she was depressed, and she didn't really have the wherewithal to run the group. So she turned it over to us. So then that was my good fortune, because that's where I found choreography. And I was like, Oh, wow, you could keep choreographing. But you know, like, it wouldn't matter if your viewer aging. So, so that's where I really got turned on by, you know, that bit by the choreography bug. And then, you know, finished out my thesis and went went on down to Utah from there.
 
</strong>Michael Hingson ** 16:02
Wow. So then what did you do once you have these two degrees, and you had to go out into the workforce and do something with them all?
 
<strong>Rei Gilsdorf ** 16:13
Exactly. So for a long time, I had a day job.
 
</strong>Michael Hingson ** 16:18
To have one of those occasionally.
 
<strong>Rei Gilsdorf ** 16:20
Yeah, yes. Gotta have those. And, and then, interestingly, you know, some years later, well, what
 
</strong>Michael Hingson ** 16:28
was your day job?
 
<strong>Rei Gilsdorf ** 16:29
Oh, my gosh, I had a sequence of data ups. But I'll tell you the most astounding one is I, I worked at a medical clinic, because growing up, I had worked in my dad's office, so I knew how to do office things. And and I worked at a medical clinic in the collections department. Like, I'm not exactly who you would think of the collector, just not, you know, firm in that way. Like I am not someone you think is going to break your kneecaps at all, you know. And so, so that was a rough job. And then actually, when I first kind of Mind, Body Jobs was the last year we were living that we were living there, because my husband at the time was getting his degree at Cal Poly University in San Luis Obispo. Yeah. And so I actually got offered a job being the physical therapy assistant at a day program for disabled adult. And they mainly were folks who had mild cognitive impairment and significant mobility issues. So a lot of folks that had had head injuries or, you know, cerebral palsy, or those sorts of things. And I, part of how I got this was that in college, I had done a semester with a professor who was really a pioneer in dance for folks with disabilities. And so I remember calling her because I was so nervous that I'd been offered the job. And I said, and I just feel like, you know, how do I know if what I'm doing is hurting them? Are they? And she said, Oh, well, there's a way to know. And I said, What is it? And she said, Why you ask them? They've been living in their body their whole life? Oh, God,
 
</strong>Michael Hingson ** 18:24
and how often we don't in all seriousness, and how often we don't we, we, and one end of the scale, we think we're the experts. And so we don't need to ask, and I've seen that so many times. The other end, we just don't think about asking even though it's the logical thing to do, and we don't, we don't work view ourselves as the expert.
 
<strong>Rei Gilsdorf ** 18:45
Exactly. Or there's the scripts about how it's not polite, you know, like when your mother has taught you that it's not polite to look or point at someone who is different, right, who has a disability, then that gets internalized? Well, I'm certainly not going to talk about it, but you like they've been living in their body their whole life, they would certainly rather, you know, my clients would certainly rather have me ask them, then, like, try some idiotic thing that does hurt, right. Oh, anyway. So that was really one of my first places of combining, you know, because we were doing physical therapy. But it was so you know, such a sort of great outlet and then i i Of course put some dance in there. And, and then from there we we moved to Colorado and then I was able to work in both like a it was probably a for profit colleges called Denver Technical College. So I was able to teach you know, anatomy physiology, those things there and then there must have been a baby boom like three years earlier in Colorado Springs because There were so many preschool programs that wanted to have a creative dance thing. So I was teaching, you know, college kids at night and little four year olds, and three year olds in the daytime. So that was a little schizophrenic, but lots of fun. And and then we ended up moving to Portland, Oregon. And at that point, there was a, an arts high school being built. And I ended up getting hired into that program. And amazingly enough, you had to have an art and an academic to teach full time, because they put the academics in the morning, when people's minds were fresh. And then they put the arts which are all things that you physically do in the afternoon, and which also are things that kids you know, tended to love. So they would like show up and focus and, you know, and all of that sort of thing. And because I had a background in biology and dance, I could teach full time there. And if the time was, when it opened, it was an alternative school. So it didn't matter like that. I didn't have the right licensure, and really, not very many states were licensing dance teachers in those days. And then along comes No Child Left Behind. And they had requirements for being a quote, unquote, highly qualified teacher. And even though by that point, I had been teaching dance and integrating, I mean, part of that program was that we integrated the art and the academics together, because we knew that children learn what we all learned, we don't learn in a box, right? Like, I never really thought a whole lot about math until I had to replace the floor and a bathroom. And I had to figure out the foreign tile, right? There was a lot of math in that. So the learning by doing thing is is very important. So anyway, I, I was very happy, happy as a clam there for 10 years, then No Child Left Behind came along, and they were like, well, you're gonna have to quit, and you're gonna have to go get your teaching degree. And in fact, it means that you're going to have to student teach in someone's classroom, that probably has less experience than you. And I just couldn't do I mean, a lot of my colleagues did it, bless their hearts. But at that point, then I got to principals license, and then shortly after that, I ended up moving to Minnesota, to be the principal of a different arts high school,
 
</strong>Michael Hingson ** 22:27
you certainly moved around a lot from California to Colorado to Oregon and then in a soda.
 
<strong>Rei Gilsdorf ** 22:35
Exactly, did a lot of moving.
 
</strong>Michael Hingson ** 22:40
So was was it all because of you or husband? Or was it job related? Or just you guys decided you wanted to see different kinds of snow?
 
<strong>Rei Gilsdorf ** 22:54
Well, you know, we did find that both Colorado and Oregon are the Birkenstocks was sock state. So um, so we moved to, we moved to Colorado for his job. And then he was really sort of burning out from that job. And he had gone on a trip to Portland, actually a whole bunch of West Coast cities and fell in love with Portland, he said, You have to come out here and see this. So we up and move to Portland, just because it felt really good. And managed to both get jobs there. And then move to Minnesota for my job. He has been the trailing spouse, as we say. So.
 
</strong>Michael Hingson ** 23:41
So when did you move to Minnesota? What What year was
 
<strong>Rei Gilsdorf ** 23:44
moved there? It moved here in 2004.
 
</strong>Michael Hingson ** 23:48
Okay. And then you put your principals license to work
 
<strong>Rei Gilsdorf ** 23:52
with the principals license to work. And as I got hired in that job, the superintendent who hired me, said he told me this little story about how the year before the prior principal, had had 11 openings for teachers, which I mean, I think there were only about 25 teachers in the school. So that's, that's a huge number of staff. And despite, you know, some pressure to diversify, the staff had managed to hire 100%, white able bodied folks, and even when those folks were, you know, like met each other for the first time, you know, I get the back to school, you know, welcome new teachers kind of event. They were kind of surprised and disappointed. And so this superintendent said to me, if you can't hire at least 50% diverse staff staff of color in particular, you will lose the trust of your faculty. And so I thought, wow, okay, so he's telling me to This is very important. And Hmm, I'm not sure I know how to do that. So at that point, I leaned into what I didn't know and started, you know, started my educational journey. And, and really, it was probably about 10 years after that, that I ended up kind of really fully going into this work. But I think that's another really important point is, you know, like this, this is the same thing as as asking people what their preferences are, or what what, you know, what they need, or whatever, that, you know, leaning into what we don't know. Like, there is no shame in that none of us knows everything. And if you try to make like, you know, things, then you're not really going to make progress. You've got to say, Well, okay, can I go to this conference? Can I pull together this learning group? Can I, you know, Can I try this? Can I try that? And that's, that's how we progress.
 
</strong>Michael Hingson ** 26:05
Did you happen to think of asking any of your faculty members for help and ideas about how to hire a more, at least racially diverse population and seizures?
 
<strong>Rei Gilsdorf ** 26:17
Yes, definitely. Good. Because the, you know, like, often the wisdom, a lot of the wisdom is in the room. Right. And there also are people that have networks of, you know, beyond I mean, certainly, especially as I was a brand new person in Minnesota, it's not like I knew a lot of people here, you know, and other people did. So. Yeah.
 
</strong>Michael Hingson ** 26:39
Well, and you'd already had lessons in the value of asking, so that's why I asked that question.
 
<strong>Rei Gilsdorf ** 26:46
Yes, definitely. Well, so
 
</strong>Michael Hingson ** 26:47
what do you do today? Exactly.
 
<strong>Rei Gilsdorf ** 26:50
So what I do at this point is, I have a little company, I'm a sole proprietor, it's called embody equity, because, of course, I'm gonna bring the body into thing. And, and I kind of do this on two levels. So there's the personal level, where people need to, myself included, you know, we need to learn how to listen to our bodies, which sometimes means quieting our minds in our mouths. And we need to overcome some of these fears and biases. I love that in one of your taglines, you talk about how, you know, we can't be inclusive until we tackle what's inside of ourselves. And I think that is so true. And very often, people will understand cognitively why it's a good idea to be inclusive, and all those things, but they can't quite, you know, when when a situation happens, things come out of their mouth, or they make decisions that they perhaps aren't real proud of, or wouldn't have if they'd had more time to think or whatever. And, and a lot of that is because a lot of these a lot of these fears and biases are things that we hold in our bodies. And again, if we've been trained that it's like, it's not polite to think about that or talk about that, it's certainly not polite to feel a feeling that doesn't feel good about another person. And so part of that is just like learning to feel into that feeling, allow it to come over, you understand what it's coming from, and then you can get to like, oh, well, that's a silly thing to be afraid of. I guess that's nothing to beat. That's nothing to worry about. Or, oh, wow, I guess, I guess that person might have a different perspective. And maybe I could listen to that. But if you, if you start from the body, then you can understand that, you know, a lot of wisdom and a lot of opening up can come out and a lot of letting go can come out of working with your body. So so really, you know, I also like to say the body's like that person in the meeting that doesn't speak up until the end of the meeting. And then they open their mouth and they just wow you that this amazing thought comes out that sums everything up. And clearly they've been paying attention the whole time. Your body's like that person in the meaning of you, your mind and your body. Your body is the one who's like very quiet they're not going to assert themselves but they know a lot and a lot of it is getting the mind to be a little quiet so we can listen to the body now. So that's one level. And you know, sometimes people even come to me for coaching on you know, gosh, I have a new daughter in law that's a person of color or I have a new co worker or I'm supervising this group of people and I realized that I'm I'm acting nervous around people who are different than me. So those kinds of things you know, I can do coaching on on those kinds of things. And then the other thing is, whole organizations need to embody that, that the statement that they have, right or that that eloquent thing that they came out with, after some hideous situation was in the news. And they wanted to differentiate themselves. And they said, We stand with the cause. And yet, then they don't actually know how to, as an organization, stand with the cause. So So really, what I do is I look for I have gotten in the habit of looking at people's documents, like, personnel, manual job posting those sorts of things, and finding the language in there that is pushing for the status quo. Because it's going to be in there because it's it's been written, like, you know, companies occur out of the status quo, companies, churches, schools. In fact, I thought it was fascinating. You had told a story about being in a church that was considering putting, I think, an elevator in place. And what was fascinating about that, Michael, is the pushback on that sounds exactly like the kind of pushback that I hear about other situations that are about race or gender or other other aspects of diversity. So see, that's where, like, I'm so tempted to then like, oh, let's come out to the big picture, what is this consciousness that people are inhabiting? That I'm only safe if things stay exactly like they are. And there's something vaguely unsafe about us putting an elevator here, because someone different than me is going to come to this church, you know, and how, like, if you if you really just play that tape on out to the end, like the logical end of that statement, that's, that's ridiculous on the face. You know,
 
</strong>Michael Hingson ** 32:02
so isn't it, and it's, it totally violates the the doctrine and the precepts of the church to not be inclusive, and it happens a whole lot more than we would like to think some people just think they own the church, it's theirs. It's not theirs, the last time I checked, but you know, it is amazing. And there's so many things, it's not ours, we're a part of a community. And the sooner we truly recognize that we're part of a bigger community, the better it will be all the way around. But as much as we hear it takes a village, we, when it comes to us, we don't like to think about that.
 
<strong>Rei Gilsdorf ** 32:42
Absolutely. You know, when I was at that first art school in Vancouver, Washington, where you know, you had to have an art and an academic to teach full time. That meant that we all shared classrooms, because I might be in a classroom in the morning that was suitable to do science in because it had sinks and counters and that sort of thing. Well, that's also a great kind of room to do visual art in and mix paint is not a great room to dance in. So I was gonna go to a gym, or some other large room to teach dance and an art teacher was going to come in behind me. So we all shared not only the children, but also the rooms and the resources. And as we were planning the school, our principal actually instituted what she called the my jar, which is kind of like the swearing jar and put 25 cents in if you say a bad word. So if anybody said, my kids, my kid my room, we had to put 25 cents into my jar. And let me tell you, that was quite an education about this idea that it's, it's ours, it's not mine. And it was hard was surprisingly hard again, even though on a cognitive level, I was all about this community. It took a couple of years to really learn how to live into that. Yeah.
 
</strong>Michael Hingson ** 34:00
And it is one of those things that all too often we don't learn very fast, and we should learn it more quickly. It isn't, there's no I in team, that's what it really comes down to. And there's a lot to be said for that. Exactly. So when did you actually give up being a principal?
 
<strong>Rei Gilsdorf ** 34:20
Um, you know, I did that job. I will tell you that that job. The thing about the State Arts High School is that it is a line item in the governor's budget. It's not a regular school district, and the governor appoints your school board. So I was politically over my head almost immediately. You know, came from out of state didn't really get Minnesota politics to begin with, and then had these board members who may or may not have really been interested in being a board member may have donated to a governor's campaign, you know, and so, so I left there after three years, but I went to another school to be they had a brand new position opening up, that was an arts department chair. So that was lovely, because then I got to really do a lot of coaching of teachers, which is one of my favorite things, you know, watching teachers teach. And coaching them was really a lot of fun. And then though, that was a private school, and I and I missed, oddly enough, the public school environment of like, really, you know, in a public school, you you accept the children that come to your doorstep. And in a private school, you have to go looking for diversity. And so it's, it's just a slightly different mindset there. So I went back to that school. And then that's where I really met the folks from courageous conversation, because that school was what was called an integration district. It's something that there had been a number of I wouldn't want to say in the late 1990s and early 2000s. And so it was a joint powers district of Minneapolis in the 11 surrounding suburbs, because what was found was that, that different suburbs were able to segregate themselves by having their own school district. And so this was a way that all of those districts had to submit an integration plan, you know, it got very wonky, but yeah, what we did, one of the things that we realized was, okay, so, so different kinds of children are going to these different districts and these teachers, it's not like normal, neighborhood change has happened, and you have, you know, a few kids who are different than you when you're in and then a few more, a few more, and you gradually learn your way into it, it's like, suddenly, now they've got a busload of children coming from this other part of town. And then they would do these things that just, you know, like, sometimes just getting out of yourself, and seeing, you know, having a set of outside eyes is really important. So for instance, there was a suburban school district here that was majority white. And they started getting a busload of mostly black children in and those children like that bus was arriving, like at a slightly earlier or later time, there was something weird about like, the timing and what was going on at the front entrance. And so they they just decided that they would have that bus come to the back door, you know, not thinking what does it look like when the black children have to come through the back door? Like what's, what's the inclusion message there? Yeah. Oh, and and given our shared history in this country, what's the message there? You know, so, so? Yeah, so we put together this thing that was called the cultural collaborative, that was a learning exchange for teachers, and, you know, at school administrators, and one year, my boss said to me, because at that point, and I was a, I was like, the curriculum integration specialists. So I was helping people pull the arts into the academics and, and by the way, look at how we can have different kinds of kids work together on arts projects, and learn from each other, and just have the experience of being together. So, so when you're my boss said to me, you know, we have this one company called courageous conversation that's coming in, and they're doing a lot of our classes, and then we have a whole bunch of other people. And I would like you to take as many of these classes as you can report back to me just as a quality control. And so in one year, I think I took 36 different one and two day courses. I mean, I really, I probably should have written up another Master's degree for that, but having to I didn't feel like getting a third. But at that point, you know, I learned a lot more of the technical pieces of it. And then there was a huge budget issue and all the people who were teachers on special assignment, in other words, who didn't have a classroom like B got laid off. And so after that, I ended up going to work for courageous conversation, which was the consultancy that was providing a lot of that. So I worked there for about six years. And then, at the beginning of the pandemic, by that time, I had really I discovered social presencing Theatre, which is the physical discipline that I'm working in now. And, and of course, when you work for someone that has conversation in the name of the business. And you say, Hey, I think we should do some movement seminars that aren't so heavily talk oriented, that you said, you know, our brand is conversation
 
</strong>Michael Hingson ** 40:15
comes in many forms.
 
<strong>Rei Gilsdorf ** 40:17
Exactly. So, you know, at the beginning of the pandemic, you know, of course, conversation was not a good idea in person. And so they laid off almost all of us. And at that point, I just knew like, oh, okay, right. So now's the time for me to really pull this together and figure out how this works. How do I work together with people to, to really embody equity. So that's, that's how I got there.
 
</strong>Michael Hingson ** 40:44
So you, you started your company, then somewhere in the early 2020? Yes, that's about three years old, which is, which is good. But you talk about equity, and you don't talk about or you don't have in your name, inclusion or diversity. Now, why is that?
 
<strong>Rei Gilsdorf ** 41:07
Yeah, so that's. So here's the thing. I think that diversity and inclusion are weak T compared to equity. And I'll tell you why. Diversity is the easiest thing to measure, because you can measure diversity just by counting and there are many categories that people disclose or, or are just visible. And so that, you know, in a way, that's the easiest your hat, what is what is the C suite look like who's in there who's not in inclusion is, there's a great book called The person you mean to be by Dolly too, and she talks about the metric of inclusion is how did your last meeting go? Like, who was talking, who was not talking? Who was even allowed in the meeting, you know, so so. So that's one way to think of it, I first really heard about inclusion when I was working at a school, and the parent association of the elementary part of the school had decided that if birthday invitations are going to be handed out at school, then you'd have to invite everyone in your class. And so I decided that that's a really fitting metaphor for inclusion, because I'm going to invite everyone to my party. And you know, of course, we're, we're all offered the same cake in the same punch and whatever, but it's still my party. And I might not be playing music that you like, and I might not have a cake that you like, or that you're even allowed to eat. And by the way, you have to bring me a present. So in a corporate sense, or in a school sense. Inclusion means I'm gonna make some overtures to make you minimally comfortable, you know, I'm going to acknowledge that you're here. And that you might have a couple of different needs, I might make a few accommodations, as I'm required to by law. But the program was designed for me, and for people like me. And so equity is about requires you to pull back and look at the big picture and say, Okay, if you have a diversity problem, what's the pipeline? Why aren't people finding their way to your business, or organization or church or whatever it is? What's going on, that is off putting, or that is disqualifying for people. And in the inclusion realm, equity is going to say, Okay, well, what are the cultural things that you are doing that, you know, you're like a fish in the water, you don't see your own culture, but people from outside your culture for sure can see it? And so what are the tools that you know, how can we expand your tool belt for equity, so that you can respond to multiple kinds of people, and so that it doesn't feel like a little weird exception has been made for this one person?
 
</strong>Michael Hingson ** 44:16
Yeah, it's interesting. I have to think about that. And what you said, my, my general experience is, certainly diversity does not include disabilities. Because as a society, we still believe disability means a lack of ability. And I think that in reality, we can change words. We can change definitions, we don't need to create necessarily new words. So diversity doesn't mean disabilities anymore, because that's what everyone has allowed to happen. So from my perspective, I I won't accept and I encourage people not to accept that inclusion doesn't include disabilities, either you are inclusive or you not it is a quantum, one way or the other, there is no partial inclusion, you either fully include all or you don't include anyone. And that disabilities are not things that mean a lack of ability, but rather, disability is a characteristic. And in some my point of saying that is, you are a person with a disability because you're light dependent. And, and the reality is, if the lights go out, power goes out, you run to find a smartphone, or a flashlight or a candle or something to keep light. Because mostly, the world has invented technologies to continue to allow you to have light all the time. And so for some of us, that's a catching up, and technology is getting better. But still intellectually, society doesn't accept that. So they don't include, for example, my need for a screen reader software package, as opposed to using a computer monitor like you use, although inclusion ought to be part of the cost of doing business, period.
 
<strong>Rei Gilsdorf ** 46:14
Okay, so the big picture, I'm fascinated, because what what just came to me when you're talking is, one could think of the desk lamp that I have in my office as an assistive device, it allows him to work past 5pm Yep. Whereas you would not need that assistive device. And and the thing is, none of us thinks of my desk lamp as an assistive device, whereas it is pretty early reader, it is an in in, you know, in the in the kind of historical equity work that I do often. There's this, there's a lot of talk about affirmative action, and who does that benefit and so on. But we don't think back to, you know, the 40 acres and a mule thing that actually, after the Civil War, the idea was that, that the enslaved people who had been freed, were going to get this little land grant so they could start their own farm and do their own work. And then that was actually reversed after a while into that administration. But meanwhile, the what would they call the Sooners and the boomers who like went through Oklahoma and everything they were given, like, more acres, a mule and several sacks of grain, right. So that was affirmative action for white people, white and indentured, you could get that. So there are these things where we don't think of it as affirmative action for the dominant group. But that is how the dominant group got dominant. And then I would say, we also don't think of assistive devices for the dominant group. But that's part of what keeps us dominant.
 
</strong>Michael Hingson ** 47:57
But the reality is that assistive technology was mostly first invented for the dominant people. Yeah, the dominant, the dominant. I won't say race, because it's different races, but the the dominant force. And what happened as a result is that that occurred, and those who were not classified by the dominant people as part of the dominant group, were left behind. And, and it has become worse, which is very unfortunate. But that is the reality of it that in fact, assistive technology was invented for you, long before it really was invented for me. Now, we can take it the other way. So Apple, for example, has put assistive technology in every one of its devices. If you go buy an iPhone, you can take any iPhone and Acrobat, activate a screen reader called VoiceOver. And it will verbalize whatever is coming up on the screen. Except that they haven't mandated that app developers make sure that they accommodate voiceover necessarily as they're creating their apps. So an app can be accessible one day and not the next, but leave that alone for them. But leave that alone for the moment. What I don't see Apple doing still is saying, you know, we've got this great verbal technology, audio technology, and creating new and better ways for you like dependent people to be able to use it. For example, when you're driving a car, you don't turn on VoiceOver so that it will tell you who's calling. And so you have to still look at the phone to see or you have to look at the phone to answer it. And we as much as we talk about safe driving and all that. We encourage people to look elsewhere other than just the road look at Tesla. Tesla uses touchscreens to control most What goes on in his cars? That means, yeah, you do have copilot, and so on, which in theory work to some degree. But why is it that we discourage people from continuing to look at the road, and not use the other technologies that in reality benefit me, but would also benefit you? And would benefit me more if we did it? Right. So the the Tesla, for example, it's all touchscreen. So I can't turn on the radio, I can't change a radio station. I can't do anything with it, because it's all touchscreen. And we don't we don't accommodate that stuff. We don't recognize the value of things like audio output, and, and using even audio input more, because we still have the dominant group that doesn't recognize that in reality, alternatives might improve their lives as well. Oh, wow.
 
<strong>Rei Gilsdorf ** 50:51
Yeah. Oh, for sure. For sure. And you know, what you're saying about it being because it's visual, it's, it's distracting. You know, my son has an electric car, not a Tesla. But it is like, it's, it's difficult for me, like I have to set things and adjust them before I start moving in the car, because it's too distracting for me, you know, so interesting.
 
</strong>Michael Hingson ** 51:14
Yeah. And it would be very easy to make the world much more inclusive for all, but it is a mindset change that we have not developed yet. But we need to have that conversation. And really encourage it because it would make life better. In 2010, the National Federation of the Blind were to get a law passed, called the pedestrian enhancement Safety Act, more and more cars were going hybrid or totally silent or becoming very quiet. So we don't hear that when they're coming down the road a lot of times, yeah. And a law was eventually passed, saying that cars needed to make a noise. Now, they're still working on citing white noise to us 12 years later, which is unfortunate. But leave that alone for the moment. The law didn't really get traction at being passed until NITSA, the National Institute for Highway or transportation, safety and so on, until NITSA, discovered that there were 1.5 times as many accidents that would happen to pedestrians, as a result of encountering a quiet car or hybrid vehicle, then would be encountering just a regular internal combustion engine. So when they discovered that other people, then people who happen to be blind, also were affected by my cars, then people's attitude started to change. You know, we're still not dealing with the inclusive mindset. And we need to well, you started your company. And so what exactly do you do today?
 
<strong>Rei Gilsdorf ** 53:05
Well, I do a couple of things I do, what I call equity audits, I'm beginning to to switch that name around to cultural ways of being audits. Because there are, you know, 18, different things that people do that are called equity audit, like sometimes it has to do with going in, and having focus groups of people of color and seeing what's working, what's not working. And so what that when I hear that I refer to that as a functional audit, like what is going on what's working, what's not working. And what I do is more structural, and it has to do with really looking at those, you know, hiring documents, policy manuals, I and I've done audits for, you know, churches and, like larger Diocese of churches. I did one, I've done a couple that have to do with what's the route to becoming a clergy member? And how is that like? What's the application? What's the selection process? What are the criteria, because if your organization was founded by people in the dominant, the, you know, the words are going to express that and they're going to express it in a way that is, you know, it's it's hidden in plain sight. It's just absolutely hidden in plain sight. So one of the one of the main ones, boy, let me back up and say, What I love about this approach is, you know, where I used to work, they would just come in, and they would do a seminar that was about, you know, Equity and Diversity, right? And it's very easy for people to launch that into the abstract realm and not bring it down to earth, right, like, oh, well, theoretically, that could happen. But surely we don't do that. Like I don't, you know, and so it's really lovely to come back with a report that says, Here are these things things that are in your documents. And can you see why, then when you go to hire someone who is different on any axis, that there's this conversation among the hiring committee afterwards, and they say, you know, what, just don't know if they're a good fit. And they're not a good fit. You know, your your your hiring document hasn't captured. You know, what, what do you hope to gain from this more inclusive atmosphere that's more inclusive, higher? And if all you can say is, well, we want more people who are different than you need to think more about, like, what are the unique perspectives that people could be bringing to you, and you write those into the job description, and then magically guess what more different kinds of people apply? And they answer the questions in such a way that shows what they have to offer. And at the end, the conversation is not about like, Hmm, they don't quite fit. It's like, wow, they've got some perspectives we really need. Right? So. So anyway, one of one of the things that comes up often is this idea of professionalism. Word, you know, I'm not advocating that we go away from being professional. And you know, each profession has some standards, they need to do tap, right. But if you don't define it, then it falls back to what is the dominant group do? Right, and, and all the other things are considered unprofessional. And so one of my favorite things that I love to do is if I'm talking, for instance, to a white group, I say, what was the consequence in your childhood home for showing up to supper late? Or? Another way to think of that is, what was the vibe in your house when you had to get the whole family bundled into the car at the same time to go somewhere to be at a place on time? And, you know, I don't know, Mike, what was what was it? What consequences in your house for showing up late to dinner was that a bad thing
 
</strong>Michael Hingson ** 57:05
was a bad thing, unless unless you had let mom and or dad know in advance, then there was a reason for it, which is a different animal. But if you just showed up late, or even getting everyone in the car, well, there were only four of us mom, dad, brother in me. So it was pretty easy, because we had afford our cars. Everybody had their own door, but But still, there were expectations that you you abide by rules, and the rules could change. And the rules were created to accommodate everyone. And I think that's part of the issue is that when you're making rules, if you have rules that don't work for some people, then that's a different animal to
 
<strong>Rei Gilsdorf ** 57:54
write well, and then the other piece is, over time, we attach values. So Punctuality is a good thing. When I go to the doctor, I like that, you know, they haven't slipped me down 18th in line when I had an appointment, right. But I'm sure you have been in a meeting, because I think we all have where somebody said, we're going to respect everyone by starting and ending on time, right. And of course, like today, you and I have an appointment, we're going to try and start it in on time. But if one of us had to leave, because there was a family emergency, you know, if you had to run out of the room right now, I wouldn't feel disrespected. You know, I don't have to feel this perspective. That's just a story, a cultural story that's been told. And another story to just like, tie this one up in a bow is that I recently had a hip surgery. And I was in the hospital. And one of my excellent nurses was this black woman who was an African immigrant. And she, you know, she was very charming and hospitable. And trying to get my mind off of the pain and all that stuff. She would chat me up and everything. She asked me what I did. And so I was telling her about this. And I asked her, like, what's the consequence in your child at home, growing up for not getting to supper on time, and she was like, she couldn't get her head around the idea that there would be a consequence for that. She was like, What are you kidding? It's like where, you know, our value is hospitality. And whenever you show up, we're going to try to show you the most hospitality. We grew up in a different culture. And it's not that they don't have values, it's that they're pulling out a different thing to value more highly than the actual punctuality. Right. So, so, you know, I had to appreciate that. And the other thing that I love about this story is and karma I appreciated that she was punctual in checking in on me to see if my payments had worn off or not right, so that she can help me man Just paying by not letting it get like way too bad and having to take an extra dose and all that sort of thing. So the reason I'm saying that is that often, you know, time is a great example, because we all have some experience with time. But what will happen if people don't want to understand this, and I honestly think it's a willful thing, they'll say, your thing that black people can't tell pride. And I'm not saying that at all, I'm saying that there are different tools to have in our arsenal in our tool belts. And one of them is when to be sticking to the agenda and getting people through, through so that we can leave here on time, and when to like, bend the agenda to attend to somebody's needs, and when to just straight up, be hospitable and say, hey, it's a party show up when you need to, you know, so all of those are possibilities. And it's about becoming aware of what the water that you and your fish are swimming it.
 
</strong>Michael Hingson ** 1:00:55
And that's exactly the point is that there is something to be said for all of those things. And there is something to be said for if someone is late, before you condemn, understand. And that is just something that we don't see nearly as often as we should, which brings up the point of there are so many people today who are afraid, afraid of saying the wrong thing, you know, and how do you deal with that? Because what really is the wrong thing. And I think that we can define and we do define the wrong thing, if you will, in terms of like how we deal with people who are different than us and so on. But we also don't really know how to deal with that. Yes.
 
<strong>Rei Gilsdorf ** 1:01:36
So so there's this, there's a there's a whole lot about this. Because there's, you know, am I overhearing someone say the right thing, did somebody say the wrong thing to me, and I say the wrong thing and realize it when it was halfway up my mouth, but I couldn't call it back. Right? So let's start with that one, because that's the easiest one to me is, you know, if you're just genuine and say, oh, that didn't come out at all, like I wanted it to, I'm so sorry. And can we talk about how that landed on you? And just own it, you know, because things come out of our mouth, right. And I think most people understand when you do that. So again, just like at being honest with it. I am a big follower of a woman named Loretta Ross, who is all about what she calls calling in, instead of calling out and her whole thing is, you know, you need to admit that other people's interior lives could be as complicated as yours. Right? So if somebody has said something, you know, who knows what was going on in their mind, we, a lot of times we make an assumption, we jumped to a conclusion about like, oh, my gosh, how mean they're being or how racist or biased or whatever it is. And, you know, her idea is, first of all, if it's happening online, you need to take it offline, you need to have a private conversation, because a conversation about something that has harmed someone or, you know, really touched a nerve that does not benefit from having an audience, you know, that just doesn't. So taking it offline, talking about it, and listening to the other person to see like, what did you mean, when you said this thing? What did you mean? Like, because that is the thing that we don't know, like, we might, you know, we might assume, and sometimes they really did mean to be mean.
 
</strong>Michael Hingson ** 1:03:40
Always that,
 
<strong>Rei Gilsdorf ** 1:03:41
there's always that. And if that's the case, you can do what's called calling it off, which means you say, wow, you know, I'm starting to get kind of upset in this conversation. And I feel like I'm not very grounded. And so I'm gonna end this conversation, and then it's up to you whether you want to come back to me like if it's a relative of yours that you care about, maybe you come back when you're both cooler, right? If it's a random person who was trolling you online, that you just just block them, block them and move on.
 
</strong>Michael Hingson ** 1:04:13
Or if you're somebody who may be a stranger or not a friend, but you decide, well, maybe I handled that wrong, or whatever. And it wasn't intended to be mean, but it's not either, or the first two things you described, then you figure out a way to go back and deal with it.
 
<strong>Rei Gilsdorf ** 1:04:30
Yes, exactly. And there's even another possibility that there's a woman named Sonya, Renee Taylor that has has suggested is that like, if you're just too exhausted by the situation, and you don't use it, you're gonna call someone in. That's probably even a series of conversations. Just take them some investment of your time and emotional energy. But you could also say, you know, Michael, I have heard many of your podcasts and You are such a compassionate human being. And that just doesn't square with that last thing that you said whatever it was. And I would just like you to think about that.
 
</strong>Michael Hingson ** 1:05:12
And help me understand it, or help me understand. Right?
 
<strong>Rei Gilsdorf ** 1:05:15
I would just like, yeah. So so you can put the work on the other person as well. You know, and that's
 
</strong>Michael Hingson ** 1:05:21
fine. If you do it in a constructive way, that should always be a reasonable thing to do.
 
<strong>Rei Gilsdorf ** 1:05:30
Yes, yes, absolutely. And then the only other thing is, if you're, for instance, a university presidents, like someone with a significant amount of power, and a group of students is protesting a thing, and they've called you out. One of the things that Loretta Ross says about that is, you have just gotten 1000s of dollars worth of consulting feedback for free. So the thing again, is to Job, listen, ask, engage, understand what they're trying to tell you. Because a, an actual call out from a group of people who really are less powerful like that. That is them saying Ouch, in the only way they can get it to register. And so if you can find another way to listen, that doesn't have to be so dramatic. And if you're actually willing to make some kind of change, then then often that's the way to defuse the situation. But again, it's leaning into it, you know, and it's valuing the other person's experience and what they're telling you.
 
</strong>Michael Hingson ** 1:06:41
Yes, absolutely. And it gets back to the gift that you just said, but those are very important. If and, yes, we all need to be more open, positive intentions aren't enough. It's the actions that come outside of the positive intentions, you can say, well, I really did want to do that. But what do you really do? And the positive intentions don't mean a thing, unless you add more substance behind them? Yes, absolutely. Absolutely. Which is extremely important. And we should do? Well, I have to tell you, this has been fun. And we went over our hour, but I'm not complaining. It was fun to do. But, you know, we've got to let you go get ready for dinner. It's getting closer to five o'clock there. And it'll be five o'clock soon enough. And then you can go off and decide if you're going to drink alone or with someone. Or whatever.
 
<strong>Rei Gilsdorf ** 1:07:38
Yeah, thank you so much, Michael, this has been great. How do people
 
</strong>Michael Hingson ** 1:07:42
reach out to you and learn about your program? I assume that you consult and coach with people all over the place?
 
<strong>Rei Gilsdorf ** 1:07:48
I do indeed. And I have a website that's <a href="http://embodyequity.com" rel="nofollow">embodyequity.com</a>.
 
</strong>Michael Hingson ** 1:07:53
There you go. And they can they can contact you through that and have a discussion.
 
<strong>Rei Gilsdorf ** 1:08:00
Yep, absolutely. I have a calendar link there or there's an email. I'm also on Instagram at embody equity. And, and I also, you know, like I have articles about a bunch of these kinds of things on both on my website, and then also on LinkedIn, so you can find real stories on LinkedIn.
 
</strong>Michael Hingson ** 1:08:20
Well, anything you want us to include in show notes, please bring along and send over. And we would be glad to make sure that they get included. But I do really want to thank you re for being with us today. This has been a lot of fun. And I hope that you listening out there will also agree, please let us know we'd love to hear hear your comments. You can tell us were great or not or that you disagree and that's perfectly okay. And we will respect that. And hopefully open more discussions. And by the way, that also means if anyone re including you knows of anyone who might make a good guest on unstoppable mindset, please let us know we're always looking for more guests than ways to have discussions. And if you want to continue this one re we can have another discussion about it and do more of this. It would be kind of fun to do. Fabulous. But I'd like to again, thank you. If you'd like to reach out to me, wherever you are, please do so you can email me Michaelhi at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a> A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Definitely want to hear from you and please, wherever you're listening give us a five star rating. We really value those ratings and when we see those then we we know that somebody must like what we say which is always a good thing. But again, Rie thank you for being here with us and for taking so much time with us on unstoppable mindset.
 
<strong>Rei Gilsdorf ** 1:09:58
All right, thank you
 
</strong>Michael Hingson ** 1:10:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Viewer Of “The Big Picture” with Rie Algeo Gilsdorf</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2526c905-c07e-4f9f-97f8-ec5ce708113a.mp3?source=rss&amp;ext=asset.mp3" length="54685803" type="audio/mpeg" />
<itunes:episode>140</itunes:episode>
</item>
<item><title>Episode 139 – Unstoppable Square Peg Club Founder with Sarah Trocchio</title>
<guid isPermaLink="false">https://pinecast.com/guid/cdbca7a2-8c83-447e-bf78-69b57de9c34e</guid>
<pubDate>Tue, 27 Jun 2023 11:00:00 -0000</pubDate>

<itunes:duration>01:07:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/47fbcdf9-cf5a-44ef-b241-93cfdec8732b/UM139-Sarah_Trocchio-Coverart.jpg" />
<description><![CDATA[<p>Our guest this week is Sarah Trocchio, the founder of the Square Peg Club, LLC. When I asked her about the organization name she explained that all too often in academia and elsewhere people are encouraged and even pushed hard to fit into “round holes” that do not fit them nor their personalities. Square Peg Club LLC is Sarah’s career and personal coaching program. She will tell us all about it and how she came to form her company.
 
In addition to coaching, Sarah is an Assistant Professor of Sociology &amp; Criminology at Rider University.
 
She also is a full-time mom and partner. Her husband is a criminal defense lawyer which compliments Sarah’s own Ph.D. in criminal Justice which she received from Rutgers-Newark in 2019.
 
I found our conversation quite fascinating, illuminating, and, needless to say, quite stimulating. I hope you find our episode the same. Please let me know your thoughts.
 
<strong>About the Guest:</strong>
 
Sarah Trocchio, MSW, PhD is the proud founder and owner of the &quot;Square Peg Club, LLC,&quot; a career coaching &amp; strategy firm for badass academics of all stripes looking to stir shit up in their careers. With nearly two decades of experience as an intersectional inequity scholar, social worker, and educator, Sarah channels all of that curiosity and a honed advocacy tool kit to serve academics at critical professional junctures to bravely start their Next First Thing (NFT). She obtained her MSW from Boston University in 2011, her PhD in Criminal Justice from Rutgers-Newark in 2019, and became nationally board certified as a coach through the Center for Credentialing Education (CCE) in 2022. In addition to helping academics get real about their core values and how they can best be activated to prompt greater professional freedom &amp; fulfillment, Sarah is an Assistant Professor of Sociology &amp; Criminology at Rider University.
 
<strong>Ways to connect with Alan:</strong>
 
Link to my LinkedIn page: <a href="https://www.linkedin.com/in/alan-r-garcia-57259164/" rel="nofollow">(4) Alan R. Garcia | LinkedIn</a>
Link to my GoFundMe page: <a href="https://gofund.me/6f090f1d" rel="nofollow">https://gofund.me/6f090f1d</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
And a pleasant hello to you once again. This is your host Michael Hingson or Mike Hinson. If you prefer, you are listening to unstoppable mindset. We're inclusion diversity in the unexpected meet and you've mostly if you've listened to this a lot heard that before but now you get to hear it again. But that's okay. Today we get to talk with Sara Trocchio who was the founder of the square peg club and we want to learn about that and a lots of other stuff. So we'll do that as we go forward. But Syria welcome, Sarah. Welcome to unstoppable mindset.
 
<strong>Sara Trocchio ** 01:55
Thank you so much for having me, Mike. I'm so thrilled to be here and delighted to have had the invitation.
 
</strong>Michael Hingson ** 02:01
Well, thank you. I'm really appreciate you agreeing to come on, from all the way back there in New Jersey all the way out here to Southern California. And we were just comparing notes before we started every one that I lived in Westfield for six years and had a lot of fun doing that different weather than California, although I think there are a lot of people, at least right now in the winter of California who would disagree with all the snow that Californians have had. Yeah. Have you
 
<strong>Sara Trocchio ** 02:28
believe that? No, I was gonna say what do you believe in New Jersey we have not had where I live more than a tiny baby dusting. That is it once.
 
</strong>Michael Hingson ** 02:38
So I relocated back to California at the beginning of 2002. We had been in the World Trade Center tooth in 2001 and escaped with my guide, dog Roselle. And Guide Dogs for the Blind asked me if I would come back and be a spokesperson for them. And for a variety of reasons. It seemed like a good idea, at least in part to do that. But I remember we were out in Northern California in Novato, which is about 27 miles north of San Francisco, and we were in Novato looking in that general area for a house to live in. And for us it's a little was a little bit more difficult because my wife has always been in a wheelchair. So we either have to find something accessible or find something that we can make accessible. And we got to Novato on a Sunday and Monday morning. We got a phone call from the realtor who sold us our property when we moved to New Jersey. And she said Why are you even thinking about moving back to California when we don't have any snow here and I guess it was a text because there was a picture of Petaluma which was about six or seven miles north of us and snow had fallen during the night and so there you go full circle moment there. We go. Petaluma doesn't get snow. So it was so funny. Of course, by the time we got up to Petaluma because we wanted to go look at it. It was basically all gone. But yeah, now of course, the winter of 23 in California, especially up in the mountains in the Sierras, but also in Southern California has just been wretched from a snow standpoint. Mm hmm.
 
<strong>Sara Trocchio ** 04:20
And has it been really cold to like consistently or have you just had smatterings of bizarre weather?
 
</strong>Michael Hingson ** 04:25
Well, we're I live in Victorville. We're about 20 850 feet above sea level it gets cold in winter so we get down to 2022. Wow. But the mountains within 30 or 35 miles are what really get hit with the snow so we didn't get any snow or just a little bit that lasted a few hours and then it was gone, but not too far away. There was a lot of snow huh?
 
<strong>Sara Trocchio ** 04:49
What do you know what's also funny, Michael is we were talking a few minutes before we started about how I lived in Florida for four years with my partner and my baby when she was first born. And And apparently while we were there, it was the first time in like 36 years that in northern Florida and Tallahassee where we lived, there was snowfall. And I'm still a little angry because I was so exhausted in postpartum land. I think my baby was about five days old, and I've been so grumpy about moving somewhere with no stone. I remember my husband came to wake me from a precious nap to say, Sarah, you have to come outside. This is crazy. There's snow. And I looked at him and I snapped back and I said, I do not care. You shut that door, and you let me. But my baby went out there. And it was so funny, because the next day I had been walking my dog in the local park, and I saw this woman, I'm from Boston, so I'm used to cold weather. But I saw this lady walking her dog in a full on ski suit, like top to bottom, you know, face mask full on it was a pastel blue. She was wearing snow boots. And of course, by this point, the snow had stopped and it was now 45 degrees.
 
</strong>Sara Trocchio ** 06:01
What a world huh? What a world I know. It's pretty funny.
 
<strong>Michael Hingson ** 06:05
Well, tell us a little bit about you kind of growing up starting out. So you're from Boston. And we'd love to hear a little bit more about your childhood and things like that. That got you started down the road of where you are now.
 
</strong>Sara Trocchio ** 06:17
Yeah, totally. So yeah, I grew up about an hour west of Boston, in Central Massachusetts. It's Worcester was also sometimes known as well. That's a good that's a good one. I like that. That's the you are coming. Correct. Michael.
 
<strong>Michael Hingson ** 06:33
I lived in Winthrop mass for three years. So I know how to save.
 
</strong>Sara Trocchio ** 06:37
You sure do. I worked in Winthrop, actually, for some time?
 
<strong>Michael Hingson ** 06:39
Most of Worchester?
 
</strong>Sara Trocchio ** 06:43
Yes, it is not Worchester. It is Worcester, even though that was a bit confusing. So my parents are not, we're not from there. They sort of ended up there randomly by virtue of, of job hunts. But my mom is a refugee. She's originally from Egypt. And they were asylees. In fact. So she grew up in Colorado Springs as a brown Jewish girl that had been recently resettled just randomly to the Mountain West, and specifically to Colorado Springs. And my dad grew up in a pretty rough and tumble neighborhood outside of Pittsburgh, by a single mom. And my parents ended up meeting in graduate school when they were becoming certified to become history teacher in Pittsburgh. So they match and they ended up sort of being on the pathway of of trying to apply for positions in various private schools. And so that took them to the northeast, because there's a lot of private schools out there. And that's what ended up taking us to Worcester, which is where I was born and grew up for quite some time. So this was, you know, the early 90s. My mother, by all accounts was both very career driven, and very, very family oriented. But we grew up without any sort of village, right, I sort of immediately felt the lack of having community of elders and family members in our immediate community, which on one hand, was wonderful for sort of chosen family development, on the other was was definitely challenging for two working parents. And my parents face their own challenges. My mother was Jewish, and Arabic and Jewish, and my father came from a pretty, you know, traditional third generation Italian Roman Catholic background. So there wasn't a lot of great vibes between my parents families. In fact, when they got married in the 70s, there was a good deal of tension that there was a sort of inter ethnic and inter religious rich. So that was certainly something that punctuated some of my childhood just sort of being aware that that difference and connection across difference was not always welcomed with open arms. But my parents did a wonderful job, sort of maintaining a value set that ended up transposing itself on to everything that I ended up doing afterwards, their own marriage, even though they ended up getting divorced after 26 years, was a real sort of model for me about both the challenges and the opportunities in connecting across difference. So that really catalyzed me at first think that I wanted to be a social worker. And I did that for a couple years. That's when I worked in Chelsea and Winthrop Michael, right near where you were. And soon after starting that process, I realized I was not going to be a social worker forever. I felt like I was participating in systems that themselves were problematic and began thinking, well, maybe I'll be a lawyer, or maybe I'll go and be a researcher. And so at that time, I made my way to Boston University and became a research assistant at a really wonderful research center that was housed in a school of social work. And for that, from there kind of caught the research bug and fell in love with things like focus groups and sort of all these skill sets that I've used as a social worker but thinking about how they could be applied to extrapolate really important insights about policy just really excited me But this was also at the height of mass incarceration. So we're talking like 2009. And I became, it was like everywhere I turned all leads, all roads lead back to the carceral system. So I ended up finding my way to Rutgers and getting a PhD in criminal justice. Very soon after going into that program, began feeling a bit isolated, in various ways, feeling like some of the ways that higher education, particularly PhD level education operated was very myopic, and did not have any kind of working knowledge of how to support people and living whole, authentic lives as they were also pursuing graduate work. So that was a tough point. In some ways. I had a lot of friends that were, you know, getting married and starting careers, and I was partnered very heavily, but we were, you know, struggling financially, I was struggling emotionally with a lot of this sort of cut through a culture that's really normative in graduate education, particularly having left a more collaborative environment of social work, and then going to this kind of cutthroat environment, I struggled mightily. And so since getting into the program, and learning, oh, this is a little different than they thought it was gonna be. This is not as collaborative and sort of mutual and supportive as I had hoped, particularly a program that was supposed to be around social justice, right? I just always sort of had my feelers up for for other things. And I always was disappointed that there wasn't more room in academic spaces for talking about the experiences, particularly of marginalized people, whether they were women identifying neurodivergent, experiencing disabilities, non white, etc, there just didn't seem to be a lot of room or space for those kinds of narratives. And so I was always seeking them on my own. I did some work in health tech company and worked with a wonderful company called wealthy that provides virtual concierge services for people that need chronic support, or that have chronic conditions that need support for caregivers. And I loved that work and thought about leaving the academy altogether, but got an opportunity to do a tenure track job. And I thought, why not do it. And then, of course, naturally, because the universe was laughing at me at all times, I had a 15 month old when I started that job. And seven months later, COVID hit me and I was even more smacked in the face with how inhospitable academic institutions were, and how hypocritical they were. Because so many of them talk about being so advanced and so progressive in terms of incorporating diverse value points and visions for like, what what the worlds can be and inviting of different perspectives, when in fact, I found there to be a real inhospitable nature. In the Academy for someone like me, that was a young mom, that was a second generation immigrant that was managing excessively difficult caregiving constraints during lockdown. And so I started getting kind of loud about it. And writing in our newspaper, and starting a book project that was about the experiences of academic motherhood. And through that started having this first mindset shift, which was, oh, I can just talk to people and be engaged in relationship building, professionally and otherwise, that feels good. And like is about connecting with people whose humanity I recognize and understand and appreciate. And so from there, I became a certified coach and have been doing my coaching practice now, working largely with folks that have experienced some degrees of marginalization in higher ed and are looking for some switch up in their careers to feel better and to feel more self actualized.
 
<strong>Michael Hingson ** 13:48
Well, so you did a lot of work early on, and the whole MSW world. And it was very much a collaborative effort, in a lot of ways, and you are in a social scientist in it by any standard in terms of what you did. And now you're you're switching from dealing with all the external stuff that a social scientist deals with, to have more of an internal mindset, or not worrying so much about the collaborative world. And I'm wondering, how, what made you decide to do that? Well, I guess I understand a little bit about what made you decide to do it, but how did you do it? And how do you how do you find all that today? Huh?
 
</strong>Sara Trocchio ** 14:36
Yeah, I mean, I think for a long time, even so I originally thought I was going to be a clinical social worker, right. I thought I was going to be a therapist. That's what I set out to do in college. That's when I went and got my master's degree what I thought I was going to do, and I think I got turned off by the internal world because as I was exposed to it, it was very sterile, right? It was very medical model really Did right when, when we were training therapists 15 years ago, I mean, we were trying to approximate what it was like to be a medical provider, right, just thinking about mental health rather than a physiological condition. And so part of me always felt like, this is incomplete, right? This isn't this doesn't capture sort of all the experiences that are structural and systematic and systemic that I know people like my parents encountered, and experience their life. And so with that, on top of the sort of sterility and sense that, oh, you're a therapist, but you should never talk about your own life, like that's not relevant to the client relationship. turns me off to this internal world. And I think I made assumptions about the internal world that were false, right. And that's part of growing and becoming wiser as we realize some of the ways that we've made assumptions that are short sighted and not fully sort of complete in their in their picture. And so I realized that as much as those structural facets and conditions are really important, it's also really important for us to understand how we think and see the world and in turn, how we think and see ourselves as being positioned within that world. And how much being able to see our own potential, and our own desire actually can be expansive in terms of the external world. And so I would say that now, I'm more integrated, or integrative in my approach I, in my work with clients, we don't pretend that the structural stuff doesn't exist, it's surely a frame that we use to think about our internal worlds. But I'm also no longer at a place in my life, where I feel like the internal aspects of our identities and our universes should be ignore, right, in place of thinking exclusively about external facets. So there's been some personal growth in that way, as I've also been growing professionally.
 
<strong>Michael Hingson ** 16:58
How well tell me a little bit more about what you mean, in terms of the the differences between the internal world and the external world?
 
</strong>Sara Trocchio ** 17:06
Yeah, I mean, so my training is as a critical social scientist, right? And so critical theory is about systems and processes and often policy right? And so thinking about how does one's identity map on to larger historical patterns, right, larger for instances of oppression when we're talking about women, or gender or sexual identity, or disability or age or, or race or ethnicity? And so that's the frame that I ended up moving, like fully into, when I decided, nope, I'm not going to be a therapist. And I think part of me said, I'm gonna have this clean break. And I'm going to start thinking largely on the aggregate, like, largely in terms of macro level trends, and not necessarily what's happening with respect to one's internal world, because I was so used to looking outward and being outward facing in terms of the things that I was researching, right. So it's this person's experience, as they experience the court system is a representation, right of these giant, massive structural problems. And that's how I was trained to think as a social scientist. And that's what a lot of my work used to focus on. And I think, going through this deeply painful experience of COVID, and being a new professor and a new mom at the same time, and a really inhospitable place, made me realize that I could lean on those sorts of external explanations, all I wanted, and I could continue to be talking about them and writing about them and advocating for change. But that wasn't the complete picture, either. And there was internal work that I needed to do to shift the way I thought about my circumstances and what was possible in those circumstances. And that's something that I spend a good deal of time focusing on with my clients.
 
<strong>Michael Hingson ** 18:56
So do psychologists and psychiatrists focus more on the internal or are they really more victims of the external world as well?
 
</strong>Sara Trocchio ** 19:06
I think traditionally, psychologists and psychiatrists are deeply internally facing right, we're used to having a psychologist or a mental health practitioner, have a big DSM five diagnostic book and listen to what a client's saying, but to be able to match that expression of one's internal life with diagnosis, right. And then for that therapist or that mental health practitioner to provide expert guidance about how to quiet or calm one's internal world, and there's not often much attention, I think increasingly there is now as actually ironically, coaching principles have made their way into psychotherapy, much more so than they did 15 or 20 years ago. But when I was being trained, it was much more about one's internal life and internal circumstances.
 
<strong>Michael Hingson ** 19:55
Do you think that even in the EMS world, there's any movement toward a Understanding and empathizing a little bit more with internal kinds of things for people, or are they really still looking for those outside norms and do everything according to the patterns that they think they see externally? Yeah, I
 
</strong>Sara Trocchio ** 20:15
would say there's a little bit more integration happening on both ends, I think yes. In the way that I was sharing about sort of mental health practitioners, we're seeing more integration of, of acknowledgment that external factors are deeply important in shaping one's internal life. And I do think to some extent, there has been greater focus on how one views themself, and possibilities that exist in lie within our own selfhood. In in social science, I certainly think that there is some movement happening there
 
<strong>Michael Hingson ** 20:45
to know Are you still a professor today?
 
</strong>Sara Trocchio ** 20:49
I am, as of today, I am still a professor. Yes. So I'm very busy. I basically have 1.75 jobs right now. And it takes a lot of a lot of balancing a lot of work, and sometimes some flailing to make it happen.
 
<strong>Michael Hingson ** 21:06
What kind of mindset shifts? Did you have to go through though, to really get more into the coaching environment? You've talked some about that, but I'd love to learn a little bit more about that. And, and how did you also learn to be able to if you'd had to do so switch back and forth between the two worlds?
 
</strong>Sara Trocchio ** 21:25
Oh, yes. I mean, like today, just to give you an example, I was actually I'm on a search committee for two faculty searches right now in my full time job. So we had six back to back interviews for that, I took my dog for a quick walk, because that for me is meditative. Came back, and I'm doing this wonderful call with you. And then I have a call the coaching clients before I go turn on the mom hat. So yes, it requires agility. And I will say that, you know, again, coming back to this notion of like how the internal and external worlds are integrated, because PhD programs are so terribly funded in our country. I was always required to sort of hustle as a PhD student, I had to learn from the get go, that I was not just going to be a PhD student or graduate student, or doing dissertation research or teaching, but I was also going to be doing all those things, and have another part time job or to, to be able to pay the bills. And so I think, in part, and again, this is kind of a mindset shift, mindset shift, framing, myself, traditionally, as a victim of my circumstances, like, Oh, this is so terrible, I don't get paid enough. This is so ridiculous. I'm nearly 30. All my other friends are having careers buying houses. And I'm, you know, making $18,000 a year a baseline to work 50 hours a week, and then on top of that have to work more. But what I will say is that got me very comfortable and adept and agile at switching between roles and sort of accepting that as something that that helps keep me fresh and smart, and in tune with what's happening in the world. So I think that that those circumstances, whoever challenging they were, allowed me to have a very sort of entrepreneurial thanks that, even though I didn't see it that way, necessarily, since becoming a PhD student over, you know, at this point, nearly 15 years ago,
 
<strong>Michael Hingson ** 23:24
it seems that in our world, more and more, we need to really deal with different kinds of situations and be able to adapt and go from one thing to another, it isn't good enough to just be a blacksmith, and then you go home and somebody else is doing the rest of the work and so on how do we get more people to adopt or learn how to create an environment where in their own lives, where they can move from one thing to another and be comfortable about doing that?
 
</strong>Sara Trocchio ** 23:56
I think that is such a good question. And I will say, I have seen in my teaching, and I've been teaching college students for a decade and masters students for over a decade in various combinations. But I have actually seen for all the increased technology and all the instant gratification that's available, that agility is decreasing. And it concerns me actually. And I think part of it is connected to the fact that we are so invested in sort of the next step, we're what we're doing that is going to amplify us in some way educationally or professionally, that we don't fully stop to be that playful in what we're doing. And I have found that having a playful spirit. And thinking about oneself is sort of being on a playground and moving from structure to structure from the seesaw to the swings. excetera is what keeps me sort of buoyed and buoyant as I'm moving between different identities and different roles. I think that the more that we sort of let go of this really narrow focus on solely sort of getting the things crossed off our list that we need to get crossed off to be on this one, you know, ascendant path or trajectory, the more playful we are. And the less seriously we take our investment in just one particular lane or one particular area of focus. And the more fun we have, and the more easy it becomes for us to move agilely between different areas and identities and tasks. Do you think that's
 
<strong>Michael Hingson ** 25:35
more of a worldwide thing? Or is it something that probably we see in the US that we just take things so seriously, and we we don't play? Hmm,
 
</strong>Sara Trocchio ** 25:46
I think that's also a great question. I'm not sure I would, I would think that in a lot of industrialized Western societies, we've moved a little away from play, particularly as technology and an access to education has changed, in that people now sort of have, to some extent greater ability to access technology to quote unquote, get ahead, whether that's somebody that has a personal computer, or is able to easily go to a library and use one, of course, smartphones have created some some more uniform access to sort of like goal setting and goal attainment, however, sort of jumbled attention might be in those pursuits. And I think, you know, to some extent, those are patterns that probably are happening worldwide. So I think, in the United States, particularly with our puritanical roots and our bootstrapping sort of mentality that I would expect it to be especially pronounced here. Yeah.
 
<strong>Michael Hingson ** 26:44
And we take things so seriously, I, every time I have these kinds of discussions, reminds me of, I think in places like France, where people are supposed to take the month of August off and relax and play. Yeah. And we don't have nearly enough of that here. And we don't encourage it. Do you think that COVID as maybe started us down a road of shifting away from that a little bit and maybe working a little bit toward play? Or do you think we'll just go back to kind of the the typical way we do things in the typical mindsets that we've established?
 
</strong>Sara Trocchio ** 27:18
That's also such a great question, Michael, I think that I saw glimmers of that sort of in the immediate return to in person learning in person meetings. And now I kind of see people be relatively shell shocked by all of the sort of consequences to our mental health and our well being that the pandemic created, but feverishly kind of trying to get back on task or back on track. So I did see part of that sort of that possibility, that little glistening moment of like, oh, maybe we can all just enjoy the human beings a little bit more and be a little bit more playful. But I have seen that sort of begin to erode and noisy a lot of people, whether they're Gen Z students, or millennial professionals saying, Okay, that was all well and good. But now I need to get back on track.
 
<strong>Michael Hingson ** 28:10
How do we get people to recognize that we can't get back to open quote, normal End of quote, because normal will never be the same again.
 
</strong>Sara Trocchio ** 28:20
Yeah,
 
<strong>Sara Trocchio ** 28:21
I mean, I think I'm, I think I still struggle with that to some extent, because we're, we're fighting against the grain of decades or years of socialization about that sort of way that we are just taught to put our head down and put one foot in front of the other until we get to the thing, and then the next thing after that, and then the next thing after that. And, you know, it's so fascinating, I was just talking to a really good friend of mine, who is she works in elementary, middle school. And she was saying that, you know, she's had so many parents reach out to her because she does the Gifted and Talented program. And she just said to me, Sarah, I just wish that we could all just let kids be kids a little bit more. And she said, I saw that, you know, as we were returning back from COVID. And she said, it takes such intentional conversations with parents and with children to say, you know, what, actually like this is the period of life where we it is so developmentally appropriate to play. And if we rush past that so much, then we're going to get to the point which I see now as a professor, where 1920 and 21 year olds are so distracted by their to do list and to their, you know, goal setting for their trajectory that they can't even sit in a class and enjoy it. I just got an email from a student that said, Hey, Dr. Chi, I've been so disengaged. I can't even focus on being present in class because all I'm thinking about are my grad school applications. Right? And so I think it's about having people model that that is okay that it's okay to go off course sometimes. In fact, sometimes the most beauty and power is in those moments that are off course and if we so so certainly regulate and curate our time. And so that we don't allow ourselves to go off course, we're missing out on so much of the joy and fun and splendor of this human experience.
 
</strong>Michael Hingson ** 30:09
So what will you say to that student? Or have you yet? Or how do you respond to that?
 
<strong>Sara Trocchio ** 30:14
You know, that's so interesting. I have not responded to them yet. Because I've been marinating on that. I've been thinking, what do I want to say to the student that I've known, you know, for three years, and they were able to, even during COVID, sort of be more present. And now that they're getting to this natural inflection point of, oh, I'm about to graduate, they feel this intense pressure. And so I think I will just try to tell them, It's okay to slow down, it's okay to be off course, it's okay to circumvent a traditional path or trajectory. And in many ways, you know, I work with my clients who are often, you know, professors, and, you know, some of them are in their 50s, or 60s, when they come to me that this idea of like having such a solid and rigid five year plan is both silly, right? Because we all know, like, not care, what we set out to do many times. And it actually takes us away from some of our core best functions as human beings, which are to be present focused, to be off course, to be in the moment of our humanity, to find humor and joy in those moments. And then once we've reset, and rest from the sort of rigor of our goal, achievement, come back to our goals and figure out with critical reflection, is this even something that I actually want and desire?
 
</strong>Michael Hingson ** 31:31
Yeah, and, you know, I think, as, as a person who does some writing, although I don't do the prolific amount of writing that number of people do, but I've learned a lot about writer's block, and how writers work and so on. And also just about thinking, and one of the things that comes to mind when we're having this discussion is that if you are able to let things go, and go think of something else. The reality is that you probably know what you really need to do, but you need to let it come out. And if you go off and do other things, the answer, the solution will come to you. But you have to let it come to you. You can't just force it. And all too often writers just you know, they work and they work and they work. But I always hear from people that I know of as professional writers, when they get writer's block, if they just stop and go do something else, take a walk or do something else or whatever, go on vacation, something will break loose, and the answer will actually come and like your students the same sort of thing. Why are you worried about getting into graduate school? What can you do? Right, this second? Have you done your applications? Well, if you have, then what can you do? It is not under your control anymore. So don't worry about the things that you can't control focus on what you can let the rest deal with itself.
 
<strong>Sara Trocchio ** 33:00
Yes, and in fact, to, to have a student that's already burnt out, right, the further burning themselves out by stress of continuing education, you know, kind of makes your point beautifully, and we have so much research on creativity, that speaks exactly to what you're saying, empirically, Michael, which is that you can't rush it and in our brains are other are like other muscles, they need rest time, right? They they're not going to atrophy if we're not using them at 95% 95% of the time, and engaging different parts of our bodies and minds and spirits is actually really good for our brains, you know, using our physical bodies connecting over laughter over humor, loving someone else. If that's not, quote, unquote, productive, those are all things that we know can actually spur creativity and a wish people felt more of a permission structure in our society at this time to lean into those things.
 
</strong>Michael Hingson ** 34:00
Yeah, play is an interesting concept. And we've talked about it but the reality is play is something that can take on many forms, it doesn't necessarily mean that you go play as we're typically used to it. It may very well be that you just let your mind wander and you go off and you do something else. You go read, that's play. You go watch TV. Well, I'm not sure about watching TV, but you know, there's not much on TV. Well, there is sometimes. But you know, the point is that it can take on so many different forms. But if you don't allow it to happen, and history shows us the value of allowing it to happen. If you don't allow the brain to just take its time and put things together. Then we get very unproductive and we go crazy. Mm.
 
<strong>Sara Trocchio ** 34:50
And even if we are productive, we're not always sure that the things that we're producing are in alignment with who we are and what we want, because we haven't taken time Apart from the work itself to draw meaning about the work itself, and that is a cyclical thing that I see so many people struggle with, whether they're new college students, or hearing from my friend that works in an elementary school system, you know, fourth graders up to people that are, you know, tenured professors looking for the next thing, because all this productivity, even if you've mastered the productivity itself, isn't generative, right in a way that we would want it to be, if we were actually moving in alignment with our values and our human needs.
 
</strong>Michael Hingson ** 35:35
There is something to be said for trying to be more like a kid, because kids haven't learned to lock down on all of these different things. And kids do play, they let their brains wander, they do so many different things. And in reality, a lot of the times, especially if given the opportunity, they do them well, and we could learn so much from them. And it's something that we just don't see nearly as much as we should, that is being like a kid taking the time, letting yourself be distracted. It don't have to be on 24 hours a day, I had a guide dog, my six guide dog, who, as I describe it had a type A mentality and personality. She could not leave work at the office, if you will, when we got home from work, she still followed me around, she always had to monitor what I was doing. The other dogs in the House wanted to play and she would actually curl her lip at them she wouldn't play. She was so serious, that after about 18 months, she literally became afraid of guiding, she just stressed herself out. And it's been a lesson that has stuck with me ever since how she could have done so much better if she had just allowed herself to relax a little bit more. And the reality is it is just like people, I'd never seen it in a dog like that before. But the reality is it was there. And it was such a vivid example of the kinds of things that you're talking about and the kinds of things that all of us should do.
 
<strong>Sara Trocchio ** 37:20
And interestingly, one of the reasons that I love dogs so much, because they they pull us out of that impulse that we've been trained into, leaning into, which is to go go go produce, produce, produce, think about the next thing, think about the next thing. So powerful story that a dog that sort of ran counter to that taught you your own lesson in that.
 
</strong>Michael Hingson ** 37:43
Yeah, that was so it was so surprising to experience it. And it was so sad that we had to retire her and she went back to the people who raised her. I don't know anything about what her life was like there, but she didn't have to guide so maybe she learned to relax. I would like to think that she did.
 
<strong>Sara Trocchio ** 38:02
Yeah, me too. Well,
 
</strong>Michael Hingson ** 38:05
so in your coaching, I'd love some stories or my examples about mindset shifts, and the kinds of things that you've been able to help your, your your clients do, and how they really shifted in how that affected them as they went forward from working with you.
 
<strong>Sara Trocchio ** 38:25
Yeah, I mean, one of the things I love so much about coaching is that it is, by definition, something that is client centered where the client is creating the agenda. And it is not a top down relationship whatsoever. So I work in full, collective partnership with a client. So there's no one, you know, client story that maps on to perfectly another client story. But what is so powerful to me is seeing how in the early phases of working together, and on average, I spend usually about four to six weeks, you know, sort of getting to know a client and then beginning to have them identify what they are most jazzed about once they learn to sort of block out all the other noise about what they've been told they should care about what they should be focusing on. And I would say that, you know, over the length of the what usually ends up being about five months that we work together. At the beginning, there is such a discomfort about looking inward. And again, that discomfort that I have shared with clients, you know, in my own path and trajectory. There's such a discomfort about actually asking, What do I desire. And it's such a simple, simple thing, but it actually takes months often to get people comfortable with identifying and then naming and then claiming those desires. And when I see clients that are able to do that it is just very powerful. Particularly because an academic settings, there are all of these mandates, right? Have you need to be this productive in this way you need to publish in this regard, you need to be on this speaker circuit that is very, very easy for these people that have spent so much time with their brains and their intellect, just being completely unable to use those same sort of like rigorous intellectual skills to ascertain and then go after what they actually want. So that is like, in a nutshell, what I work with clients on and I have had so many amazing stories I've had, you know, stories of people that were, you know, shut out of academic job searches that felt like they were gonna have to leave that worked with me. And were actually really able to get clear on what is this thing called, like, bi directional fit? And why does it matter? Like why should I not just be concerned with being deferential to the point that anybody that could hire me will? Why don't I really laser focus on what it is in an employment setting that I want in need, and being pretty ruthless about seeking out those kinds of settings. So I've had folks that were on job searches for years and years, and then started working with me and ended up getting like, really wonderful, quote unquote, non prestigious academic jobs that have made them so damn happy. I've worked with other people that have completely renegotiated the terms, their jobs in their institutions, right that at first, when they came to see me thought, I am so done with X place or y place, I just want to run away and go work at Trader Joe's stocking shelves. Well, was it really that or was it that they had not felt empowered to actually identify a name what they needed, which in some cases is, I don't want to be teaching anymore, I want to shift into a different role where I'm doing strategic programming that's focused on Dei, for instance, I've had other people just realize, you know, this whole higher ed thing, it's just not for me, I just want way more time to be able to work remotely plug and chug at something and then have so much so much energy and time for my family. And so I've had people that have been able to name that and left for industry jobs, and are now in the process of moving abroad with their families, because now their jobs and the flexibilities have allowed them to, for the first time in their lives, actually have the possibility of moving to Portugal, for instance, be a real thing that they can not just express wanting, but actually go out and get. And so there isn't one typical story, but truly, it's about, like, what is this process of self actualization? What is this thing of being self centered in quotes that we've often been taught, particularly women, we should not be? And how do we sort of massage the edges of that socialization and get people first, being comfortable being uncomfortable with the focus being on themselves and their desire? And then secondly, equipping them with their competence and the skills that they need to actually go get the stuff they
 
</strong>Michael Hingson ** 43:04
want? Well, so one of the questions that comes to mind is, have you ever said to anyone, nothing wrong with going off and having a second job of socking sales at Trader Joe's, it'll take your mind off of stuff. What do you think?
 
<strong>Sara Trocchio ** 43:20
Totally. Yeah. And that's, that's something we entertain, right. And I've had clients that say, Yeah, I'd like to just use my hands, right? Like I've been in such a, you know, myopically intellectual space for so long. I just want to use my hands. So I've worked with other clients. Thinking about for instance, launching their own businesses where they do like event and artists retreats, even though they're they're trained in the humanities and have been professors, but they want to go become photographers, and then create retreats where other people can go and explore something artistic, that has nothing to do right with what their PhD was in, or what their dissertation focused on, or what their quote unquote area of expertise says that they have on their website. But guess what, it makes them really happy. And that's great.
 
</strong>Michael Hingson ** 44:08
And that's great. I, when I've worked too hard, I like to cook. And there are parts of cooking that I like or not that I like that I do well and parts that I don't, but when it's time to stop doing, whether it's podcasts or other kinds of things, or preparing to do a speech, I'll go look at cooking something. And I have the luxury of listening to books a lot, as opposed to reading braille, and I read Braille too, but I love to cook and read at the same time because both of those are different than what I do most of the time. And they take my mind off the other stuff and I when I start to see my mind drifting back to Well, I gotta think about this. I will say, ah, that comes later. And it works. It does.
 
<strong>Sara Trocchio ** 44:57
It does. And that's the thing like realizing that we can have moving meditation in so much of what we do, right, this notion that you have to be in some, you know, forest in the woods, you know, sitting in silence to have that reset, I think keeps a lot of people from feeling like they can ever get a break. And that is actually one of my favorite things. When I'm not doing yoga, or running or walking my dog, or just being playful with five year olds, I love to turn on an audio book, or an album that I really love and just cook, right. And I think it's so important that we like normalize those kinds of desires as much as we normalize any intellectual or professional desire to because they're equally as important.
 
</strong>Michael Hingson ** 45:44
Yeah, we need to recognize that not only don't we control everything, but we don't need to control everything. And it is so hard to get people to see that because in our society, we seem to always want to just be forced, or we accept going down the road of well, you just got to control it all on it doesn't work. Totally. Because control is there, when there are things that we have control over that we sometimes don't realize, but take, you know all the stuff that's going on in our political arena right now. So everybody's mad at Donald Trump, or they're mad at Joe Biden, or whatever. The issue is, how much of that do you have control over? Well, the answer is you do every four years, or whenever. But once that decision is made, what are you going to be able to do about it? Well, you can write to Congress, or whatever the case happens to be. But still, if we take it personally, we don't recognize we made our choice as a country at any given time, we now need to recognize it. We don't have control over it for a while. Let's step back and observe what goes on. And that's part of the problem. We don't tend to do that. One of the things that I advocate a lot is every night before you go to sleep, while you're lying in bed, even just lay back and think about what happened today. How did it go? What worked? What didn't work in your mind? Even with what worked and worked? Well? Could I have done it better? And the things that didn't work? Well? Why didn't they work? Well, and what can I do about it? I've been saying a number of times lately, I'm my own worst critic. So when I listen to a speech that I've given, I'm my own worst critic. I'm tougher on me than anybody else. But I realized that's the wrong thing to say, I'm my own best teacher, go back and listen to the speech, but listen to it, and go, oh, there's not a learning moment or a teaching moment that didn't go like it should, I'm not going to beat myself up over it, I am going to do better next time. And here's what I'm going to do better. And take that time at the end of the day to think about and analyze, it doesn't take a long time. But invariably, not only does it help me sleep better. But invariably, what it also does is it helps me recognize what all happened. And if I do it consistently, I won't make the same mistakes, or do the same things in the same way. When they should change too many times before I change it. I my own best teacher.
 
<strong>Sara Trocchio ** 48:28
Yeah, yeah. And that's that's a mindset thing, right. But I think many people that I work with, because academic spaces are so hypercritical are just so fundamentally unsure of how to even begin changing that narrative. And it takes a lot of like massaging the edges of that big, old self hating that, that so many of us ended up getting getting sucked in, and believe that if we have not been perfect, then we have completely failed. And in fact, that is not how so much of our lives work. And there are so much there. There are so many lessons and so much actual joy that can come in those messy middle moments too.
 
</strong>Michael Hingson ** 49:16
And that's again, why I have realized I should not be hypercritical and say I'm my own worst critic. I'm my own best teacher, because it's a much more positive way of doing the same thing. You're not changing the whole environment, but you're changing how you approach it and what you look at. And invariably, there's no doubt I think anywhere that when you do things in a positive way, it's going to stick with you more and you're going to feel more and feel better about it. Then, if it's always negative, well, I screwed that up and I've got to deal with it right? I didn't screw it up. All right, I need to look at what needs to become better and become more positive. about that.
 
<strong>Sara Trocchio ** 50:02
Absolutely. Yeah, absolutely.
 
</strong>Michael Hingson ** 50:06
So you go through mindset shifts all the time. I mean, you talk today about what you've already done, and then you came back here and you're doing this and then you're going off to another call, then you go get to deal with a five year old. Lot of minds, mind shifts, how does all that work for you? How do you do that? Yeah, having talked about dealing with your husband and talking about legal things, or anything, yeah, but that's another story.
 
<strong>Sara Trocchio ** 50:32
Yeah, that's another story. Yeah, I mean, I think it's about you know, just staying grounded and feeling like, there is a thread that connects all of this. And so long as the thread that is connecting, all of it is joyful to me ultimately, and is in alignment with who I am and what I value, then I actually see them as much more sort of like, complementary and integrated parts. So, you know, my experience, as a professor deeply informs how I show up as a coach, right? My experience as a coach deeply informs how I show up. As a professor, as a friend, as a researcher, my experience talking to people that I meet on social media, or in other avenues, like yourself, make makes me a richer person. And I bring that richness and depth to the way that I approach my client work or being a professor or writing or showing up in partnership. And so I think of them all sort of as these different branches that emanate from the same route. And I think the problem is that sometimes people have built roots that are either in authentic order rotting, or unstable, and so then all the branches that flow from them are mired in that IK. And as much as we can sort of double down and making sure that the thread or the root of what we're doing is all connected to who we are. And what we believe in, it makes it so much easier to move with agility, across different dimensions and in different roles.
 
</strong>Michael Hingson ** 52:02
What are some of the tools or resources or exercises or processes that you teach people, or that you could advise people who are listening to this that they could put in place to help with their own mindset shifts, and just adopting a better and more positive mindset in their lives?
 
<strong>Sara Trocchio ** 52:18
One of my favorite things is just what I call the 10 Slash 80 rule, which is literally in a given moment, can you take a quick audit of what you're doing, how you're reacting to it, how you're moving through space, how you're showing up in a given role? And again, this will connect to everything we've been talking about, Michael, but what would your 10 year old self say about it? And what do you think your 80 year old self will say about it? And it's just really like, take a moment, take a beat, in the midst of all of the stress and all of the sort of like existential questioning that we can sometimes do about three career for me, is this the right thing that I'm doing? Is this the right role? Was a speaking engagement successful? And I've really tried to have my clients feel excited about approaching their tasks in their roles with that kind of curiosity, which is, what would my 10 year old self say about what I'm doing right now? Am I honoring that 10 year old self, and am I also on the other side of things, honoring the memory I want to have at this moment when I'm 80 years old. And that has been a really powerful shift for people, and also just making people in vain, also, sort of comfortable with going into their bodies and into their sensory experiences. I'm obviously like, I love my brain and spend a lot of time thinking about my mind, you know, but it's also important for us to just be in touch with the rest of our bodies and what it feels like to be in a rhythm that honors our whole selfhood. And so sometimes asking those questions, makes people kind of think like, am I actually like, in this continuity of the human experience that I'm having? Am I honoring all the pieces of myself? And if I'm not like, Is my would my 10 year old self say I'm not honoring them, because I'm not being curious enough or playful enough. And what my 80 year old self say that I'm not honoring them, because I'm perhaps straying a little bit from my core values that I know, like, really, really anchor me to this human experience. So that's one thing I'd share what else? I think, you know, just the idea that it is so deeply important to take space and time to flesh out what we want, and to flesh out how we get there and in the gogogo life, right, like it's so we've normalized to some extent taking an hour every two weeks or so for therapy. But the coaching conversations that I have people just say having someone bearing witness to my humanity and allowing me to spaciously sort of like be in my Self is so deeply liberatory and expansive. So finding those moments finding those times to have the agenda be about increasing the spaciousness with which you are showing up in a given moment of sort of like luxury being like beat taking as a luxury but unnecessary one, being in your desire, sharing what you wish for what you hope, and having people that are lovingly sort of holding you accountable to making sure that you are living according to those things that you consistently say, are important and necessary for your life, not just your career, but your life and your humanity.
 
</strong>Michael Hingson ** 55:39
So you have been coaching and you formed the square peg club. Where did where did you come up with that name, and is that the organization that you created for your your coaching career?
 
<strong>Sara Trocchio ** 55:54
It is yes. And, and I came up with a square peg club, because I want people to feel like they have, like I said, the space, the safety, the nurturing and the play, to find this the shape that suits them best right to not keep feeling like they have to J, you know, this square peg into a round hole, because that's what they've been told they need to just push on and be a professor, you've got this golden ticket of becoming a professor. So you better sit down and put your head down and be grateful. We're in fact, if we can just say maybe you need a different container. However, broadly, we wanted to find that. And that's okay. And that's the ethos of the square peg club. That's why I named it what it is, and then called it a club because of playfulness, right? Because I want people to feel like this is not some always Uber serious venture, that even figuring out who we are, and what we need can be fun and should be playful and inherently collaborative.
 
</strong>Michael Hingson ** 56:57
So one of these days, you'll have to get all your plans together and have a party somewhere.
 
<strong>Sara Trocchio ** 57:01
Absolutely, I am totally there for that. I'll invite you to you can come and bring a dog or two or three that Delight me
 
</strong>Michael Hingson ** 57:07
always glad to do that. And my dog will go anywhere and take the harness off, and he will be around the room in New York seconds. Awesome. I
 
<strong>Sara Trocchio ** 57:17
love it. Mind you.
 
</strong>Michael Hingson ** 57:18
He's he's quite the cutie. Oh, I
 
<strong>Sara Trocchio ** 57:22
love it.
 
</strong>Michael Hingson ** 57:23
You know, the the whole idea, though, is absolutely fascinating. One of the things that you said just a little while ago, it's still my favorite thing is curiosity. I think we are just never curious enough. And, you know, I will go to museums, and I'll go even into stores, and I'll start touching people or touching things. Now people don't want to do that, that gets dangerous, but touching things. And and people Why are you doing that? I'm looking at it. You know? Why don't we do more to be more curious and to allow curiosity. And it's such a frustrating thing. Because we don't encourage it when people ask me about the internet. And on I hear people talking about the internet or now we got things like chat GPT and other things. And people are talking about the bad parts about it. And there are bad parts about it. There are bad ways that it's misused. But it's all part of such a treasure trove that we're creating an expanding that can help us in so many ways. One of the things that I do is I work for accessiBe, which is a company that makes products to help make the internet website world more accessible and inclusive for people with disabilities. And some people really knock the artificial intelligence part of what accessiBE does. And my response is, you're showing your lack of vision, because that AI is something that will grow over time. And in the internet, in general, is such a treasure trove, if we choose to use it that way. Mm
 
<strong>Sara Trocchio ** 58:54
hmm. I love that. I agree. Right? Curiosity play all the things.
 
</strong>Michael Hingson ** 58:58
It is it is it is all the same. What's some of the best advice you've ever received about mindsets? And just in general? Oh,
 
<strong>Sara Trocchio ** 59:08
that is just so it's such a good big question. I know, have fun, like don't forget to have fun. You know, this notion that we think we have more control than we do has actually been really, really helpful to me and present, you know, present centering my life and the experiences that I have, whether they be professional or not. And you know, another piece that I've received that I think is really helpful is you know, give yourself permission to get rid of a five year plan. Give yourself permission to just see and to know that inherently human beings are afraid of risk like we are psychologically wired to be afraid of risk. But risk taking is part of one of the things that connects me to my humanity in the boldest ways and you know risk taking is actually part of a well lived life, not completely reckless risk taking. But intentional, enthusiastic, necessarily knowing what's on the other side risk taking is one of the richest ways we can engage with the world.
 
</strong>Michael Hingson ** 1:00:17
Do you think we're psychologically wired to be risk averse? Or is it a learned behavior?\
 
<strong>Sara Trocchio ** 1:00:23
I think it's both. But I think we have a lot of evidence showing that we are actually psychologically averse to it, because of our evolution and not wanting to run the runway and find ourselves in the mouth of a cheetah. But I think some of it as well in connection to what we were sharing earlier about, just the way that we are especially focused on, you know, goal, achieving, and having a plan and sticking to it has certainly created learned behaviors that have, I think, exacerbated that instinctive response,
 
</strong>Michael Hingson ** 1:00:54
I think about my parents who were in the political world, and well, in the political world, conservative, and in the educational world, not as well educated as some, my mother was a high school graduate, my father graduated eighth grade. And we're both pretty much self taught after that. But they were told when I was born, that I should just be sent off to a home because no blind child could ever grow up to amount to anything. And my parents said, You're wrong, he can grow up to be whatever he wants. And they took risks by any standard that you would be, they let me explore my neighborhoods, they let me ride a bike. And they didn't prevent that stuff. And I think all too often, people don't do that, and won't do that. They don't allow kids, especially blind kids, or kids with disabilities to explore as much as they can, especially in the case of blind kids who can move about, but need to have that ability and need to create the ability to explore and then have the opportunity to do it, to learn the world. And I realized that today, we're in a much scarier world where there's so many predators out there, but still, we've got to give people the opportunity to grow.
 
<strong>Sara Trocchio ** 1:02:08
Absolutely, I mean, grow through play, and failures, replay.
 
</strong>Michael Hingson ** 1:02:11
And, and learning experiences. Yeah. What's the best advice contrasting to what you've received? What's the best advice you've ever given? Do you think to people?
 
<strong>Sara Trocchio ** 1:02:21
Or would it be the same? I think it would be the same. And just don't be afraid to take up space. Don't be afraid to take up space. You have written books. I have a co
 
</strong>Sara Trocchio ** 1:02:36
edited book. Yes. That's coming out on academic motherhood and virtual communities. Yeah. That's contributed to other books. Yeah.
 
<strong>Michael Hingson ** 1:02:44
Yeah. That's great. Well, we, we certainly hope that that is very successful. And when will it be coming out?
 
</strong>Sara Trocchio ** 1:02:52
It will be coming out in July. It's being published by Palgrave Macmillan. And it's called it takes a village
 
<strong>Sara Trocchio ** 1:02:58
as it does. Absolutely. And that's the way that'd be good to have a village. Yes, absolutely.
 
</strong>Michael Hingson ** 1:03:08
Well, Sarah, this has absolutely been enjoyable. And I don't know whether you have watched clocks. I just looked at the clock. Now, our in two minutes, so we've been having fun. So I want to, I want to thank you, again, for being here. And I want to thank you for listening to us today. If people want to reach out to you, how do they do that?
 
<strong>Sara Trocchio ** 1:03:28
They can find me on Twitter at S B T R O C C H I O, they can find me on LinkedIn, they can also find the Square Peg Club on Facebook, as well as on LinkedIn. And I have a public coaching profile on practice, P R A C T I C <a href="http://E.do" rel="nofollow">E.do</a>. You can look me up there, and my new website is coming out imminently. So be on the Be on the lookout for that.
 
</strong>Michael Hingson ** 1:03:51
Well, we need to talk to you to make sure that the website when it comes out is accessible. And I would love to help with that.
 
<strong>Sara Trocchio ** 1:03:56
Absolutely. Thank you. I would love that. I will send you a draft of it as soon as I get it back from my developer. Absolutely. Cool.
 
</strong>Michael Hingson ** 1:04:04
Well, thank you again. And again. Thank you all for listening. We really appreciate your time with us today. And if you would, we would appreciate a five star rating wherever you're listening to this podcast. I'd love to hear your thoughts about it as well as and Sarah, this includes you if you know of anyone else who you think ought to be on this podcast, unstoppable mindset. I'd love to hear from any of you about that. You can reach me by going to our podcast page, which is Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Or email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So please give us a five star rating we value that but we want your thoughts and your comments and I know Sarah would love to hear from you. And once again, Sarah, I want to really thank you for the time that you spent with us today. I think it's been fun. And I learned a lot and I appreciate I'm always learning when I can.
 
<strong>Sara Trocchio ** 1:05:02
Thank you so much, Michael. It was so wonderful. Thank you for the invite you have a wonderful weekend
 
</strong>Michael Hingson ** 1:05:11
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Square Peg Club Founder with Sarah Trocchio</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cdbca7a2-8c83-447e-bf78-69b57de9c34e.mp3?source=rss&amp;ext=asset.mp3" length="42609594" type="audio/mpeg" />
<itunes:episode>139</itunes:episode>
</item>
<item><title>Episode 138 – Unstoppable Immigrant and Education Advocate with Alan R. Garcia</title>
<guid isPermaLink="false">https://pinecast.com/guid/3110ac71-d8f1-4772-b045-e3e8e0d59f3b</guid>
<pubDate>Fri, 23 Jun 2023 11:00:11 -0000</pubDate>

<itunes:duration>01:12:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f3f525ea-d81a-4920-8462-f685fbd81d1d/UM138-Alan_R._Garcia_-Coverart.jpg" />
<description><![CDATA[<p>Alan R. Garcia was born in Mexico and relocated to New York City with his mother and sister when he was but four years old. His move to the U.S. was memorable as he will explain. It was a year later that his father was able to rejoin the family.
 
Alan grew up curious about the differences between peoples. He also learned that it is not so much our differences but our similarities that count.
 
Today, Mr. Garcia works for the Cristo Rey school in Brooklyn. This is one of 30 unique schools around the nation. All I will say is that students that graduate from the schools in the 30 cities across the United States make up a number equal to six times the average for similar populations from other high schools. I am going to let Alan tell the story.
 
<strong>About the Guest:</strong>
 
<strong>Alan Garcia:</strong>
 
I was born in Mexico and moved to the United States with my sister and my mother. Given that I was quite young when we made the move, I likely wouldn’t remember the journey if not for how we got here. It was a 7-day Greyhound bus ride from Mexico to New York City. And what made the trip even more memorable was the absence of my father, who could not join us. My first memory of life involves my mother telling me to pack a bag with the most important things I could think of. Naturally, my 4-year-old-self chose the most important thing I owed: my Teenage Mutant Ninja Turtles action figures. Only one action figure survived the trek: Donatello, the “purple” one. Since those days on the Greyhound, Donatello has been with me, and he is now prominently displayed on the mantle in my living room.
Arriving in New York City was as mesmerizing then as it is to me now. We arrived to Port Authority Bus Terminal, blocks away from Times Square, and travelled the final leg to our new home in the Bronx, where I was to meet my grandfather, an immigrant from Poland. There are many things I had in common with my grandfather, but it’s safe to say my looks weren’t one of them. With my older sister ready to enroll in school and mother going to work, it was my grandfather’s responsibility to look after me. But my grandfather was also a working man. He drove a yellow cab for nearly 50 years. Therefore, his version of “babysitting” didn’t involve morning cartoons (ok, maybe a little bit) and strolls in the park. Rather, I spent a good deal of time in his cab, riding around the city, hearing and watching him engage with thousands of customers. Just imagine: a small, Mexican boy with a middle-aged, Polish man. It was quite the scene!
 
My father would eventually reunite with us almost a year later, and by the time I knew it, I had everything I could ask for in that cozy 1-bedroom apartment in the Bronx: my family (my sister, my parents, and my maternal grandparents). Money was tight, but our family bond was tighter. It didn’t take long for me to notice that we didn’t have “all the things” other kids had, but we never wanted. Every adult in my home was working (even my grandmother picked up a part-time job at a local bakery), and my mother was the head of the household. Working, raising a family, and earning her bachelor’s degree all at the same time, my mother’s relentless work ethic and unwavering generosity was the ultimate inspiration. To this day, I credit watching her graduate from college as the reason why I became so passionate about education. We were all so proud of her!
 
Looking back, growing up in a multi-racial, multi-ethnic, multi-national, tri-lingual immigrant family was such a blessing. In many ways, “difference” was all I knew—it was all I was surrounded by. Some nights it was tacos, other nights pierogi, and on occasion Burger King. My grandfather spoke to us in Polish and a heavily accented English, I translated my schoolwork into Spanish for my father, and my mother made it a point to have my sister and I retain our native Spanish and develop perfect fluency in English. At a predominantly white Catholic school, we were the “immigrant kids,” but in the neighborhood were just another ingredient in the melting pot. At home, “difference” was normal, but in the streets of New York City (and beyond), navigating difference has been a whole different story. Yet the common denominator throughout my life has been the values instilled in me as a child: a hard work ethic, a steady faith, and the ability to see opportunity in all things.
 
By most accounts, I’ve achieved “success” throughout my life. I’ve graduated from some of the most selective, prestigious educational institutions in this country, I am gainfully employed, and I live comfortably with the love of my wife in midtown Manhattan. But the markers for my success are not money or how many things I can acquire. If I am successful, it is because I have paid forward the opportunities I have had and have inspired those around me—particularly future generations—to remain generous in spirit, to work hard, to keep a steady faith, and to see opportunity in all things. It’s interesting, difference is often what prevents people or organizations from interacting with someone/something new, but I believe it is what life is all about. Our differences are what make us unique and, when we share our differences with each other, we learn we actually have more in common than we originally thought.
 
<strong>Ways to connect with Alan:</strong>
 
Link to my LinkedIn page: <a href="https://www.linkedin.com/in/alan-r-garcia-57259164/" rel="nofollow">(4) Alan R. Garcia | LinkedIn</a>
Link to my GoFundMe page: <a href="https://gofund.me/6f090f1d" rel="nofollow">https://gofund.me/6f090f1d</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Well, Greetings once again. I am Michael Hingson. And you are listening to unstoppable mindset. I want to thank you for being here today. I hope that you enjoy what we get to talk about we are talking with Alan Garcia, who has a very interesting story in a lot of ways to talk about. Alan is still in New York, right?
 
<strong>Alan Garcia ** 01:43
That's correct
 
</strong>Michael Hingson ** 01:43
there ya go in New York City. We're in New York City.
 
<strong>Alan Garcia ** 01:47
I'm in Manhattan. Ah, perfect.
 
</strong>Michael Hingson ** 01:50
Well, Alan, welcome to unstoppable mindset.
 
<strong>Alan Garcia ** 01:53
Thanks for having me. This is exciting.
 
</strong>Michael Hingson ** 01:56
Well, so let's get right into it. I'd love to learn a little bit about you maybe growing up and talking about your, your childhood. And I know you have quite a story to tell. So I'm just gonna let you go to it.
 
<strong>Alan Garcia ** 02:07
All right. Thanks, Michael. So yeah, the story begins, my earliest waking memories, if you will, are on a Greyhound bus ride from a small little town in central Mexico, all the way here to New York City. So I was born in Mexico, in the town of Gambero, which is a small rustic town, four hours north of Mexico City. So right smack dab in the middle of the country. And my mother happened to be born here in New York. So she grew up here. But when she was a teenager, her parents split up. So her mother is Mexican Mexican descent. And her father, my grandfather is an immigrant from Poland. So when they split up, my mother was was spending a lot of time back and forth between the two countries as a kid as a teenager. And so when she became an adult, at the age of 18, she decided to leave New York City well for what she thought at the time was for good. And moved to Mexico. And my sister was born there. I was born there. But fast forward. It's my sister was was seven years old. I was four years old, 1994, North American Free Trade Agreement hits Canada, the United States and Mexico. And my parents had a small business. You could think of it as the intermediary between farmers and market. So kind of the middle, the middle, the middle of that, that part of the business. And my parents were very young, I had children very young, that married very young, maybe a little bit over in over their heads as far as the amount of responsibility. But NAFTA, actually caused my parents business to go bankrupt. Inflation hit Mexico very hard. It was good for big business, but not necessarily for the little guy. So my parents decided to put whatever resources they had left together. And we could afford three bus tickets, three coach bus tickets, one way tickets from Mexico to New York. And my father could not come with us at the time. And
 
</strong>Michael Hingson ** 04:34
because you couldn't afford the force ticket,
 
<strong>Alan Garcia ** 04:37
we couldn't afford it. But there was also some issues with this paperwork to be honest with you, Michael. At the time, the government, both the American government and the Mexican government were trying to really clamp down on folks leaving Mexico and fleeing the inflation and the economic turmoil. The violence and the drug cartels at the time had gotten a hold of a lot of businesses. You know, opening up the markets did a lot in terms of opening up the both the legal trade and the illegal trade. Yeah. So, so even so my mother's right, she's born here in New York. So she's an American citizen. There's many things I'll never be able to repay my mother for. And one of them is the fact that when my sister and I were born in Mexico, my mother filed for dual citizenship for my sister and I. And so my sister and I legally have a consular Birth Abroad. And she figured that if all if nothing else, our citizenship is the most valuable thing. We have our dual citizenship. So the government did not think that my life put it this way. The government thought my parents were married under nefarious circumstances, they thought my father married my mother for citizenship, which was not the case. My father never became an American citizen. And so he could not come with us and to to avoid sort of any legal troubles. My mother said, hey, I'll take the kids to New York, take them to the grandfather's home in the Bronx. And we'll start from scratch there. We either we start from scratch in Mexico because we're bankrupt. Or we'll start from scratch in New York in the land of milk and honey, so to speak. where the streets are paved in gold, as they say, and the kids will start there. So it was a week long bus ride. We ended up riding Time Square, midtown Manhattan Port Authority Bus Terminal, took the the one train the local and still to this day, very local one train Yes. Up to the Bronx. And it's funny, Michael, I remember my mother vividly before we left Mexico said Alan, pack, the most important thing you can think of we don't have a lot of space, small little toddler sized bookbag. And of course, the most important thing at the time for me were my Teenage Mutant Ninja Turtle action figures was the most important thing I could think of. And it's interesting on my mantel, here in my living room to this day, I have one of the four action figures left. It's Donald Telo, aka the purple turtle, he made the journey and he's been with me literally my entire waking life. Dude. That's right. And so you know, we show up in the Bronx. And I would I would learn years later, Michael, that my mother was very weary of telling her father that we were coming back. If you could think about it, when she left at 18 years old, to go start a family and my father, my grandfather was very upset and disappointed. So she said well, that the greatest leverage I have is his grandchildren. He can't say no to and of course, he did not. So he welcomed us with open arms. And we settled in there in the Bronx, in his one bedroom apartment. When about a year without my father. My mother was very intentional about us, keeping in touch with him. But again, this is 9495 and a long distance phone call to Mexico. Quite expensive. Those days. So I remember on Sunday evenings, late night, my mother would would huddle with my sister on the phone and leave us about maybe 10 minutes to speak to him. And she would show us a picture while we were talking to him so we could visualize what he looked like. She didn't want us to forget what he looked like given particularly me that I was I was I was younger. And so this voice that I would hear on Sunday nights, she would say, Alan, that's your father. That voice that you that that ominous voice you hear on Sunday evenings is your father. And then sure enough, but a year later, we would reunite he actually went to Los Angeles first, he had some friends there a potential job. My mother flew us out to go see him. And naturally I thought he worked at Disneyland. And my father said, no, no, I don't work here. This is not what I remember the Lion King and the Simba parade. And he said no, I thought my dad was the coolest guy ever. And I still think that but at the time, I thought wow, this is so much nicer than the cold and bitterness of New York City. But my mother said no, you have to come back to New York with us. And my father, if you could imagine Michael he had never really met his father in law, right. My grandfather was his prospect was I'll show up to New York City with no job and had to support my family and live on in my father in law's one bedroom apartment bomb and on his couch trying to raise his grandchildren and be the husband to his daughter. So my father had to swallow his pride and and do what my mother thought was the best for us. And so we all move back and, and then my estranged grandmother like my grandfather's wife, who they had separated in the mid 80s. She got wind of this she He was living in Mexico, and she moved back to New York. So all six of us by 1995, reunited in my grandfather's one bedroom apartment in the Bronx. And although at the time, I'm sure from my parents from my grandparents, a very overwhelming proposition. For me as a young child, I had everything I could ever want. I had my family, my parents, my grandparents, my sister, yeah. Everybody working to make ends meet. Everybody pitching in to turn, you know, frowns into smiles and to make sure my sister and I never wanted. We didn't have much. My grandfather drove a yellow cab in New York City for 50 years.
 
</strong>Michael Hingson ** 10:42
Where was he from originally.
 
<strong>Alan Garcia ** 10:44
So he's from Poland. There you go another immigrant. And he passed away a few years ago. But he grew up in hiding in Nazi occupied Poland during the Second World War. And so when, when the war ended, and Soviet Union came in, he was a bit of a troublemaker, he was not a big fan of communism, or the communist and his his mother, my great grandmother would always fear that his outspokenness would get them in trouble. So she basically disowned him. When he was a teenager. He was about 17. And she said, you're gonna get us all in trouble. We did so much to just survive the war. Why can't you just shut your trap and do what you're told. But that's not that's not the type of man he was. So he left his native land, emigrated to New York, you know, the whole Ellis Island story from London, to New York. And so it's interesting for me growing up in an immigrant household. You know, I have my immigrant story, my sister as well. My mother is technically not an immigrant, but was straddling two worlds her whole life. My father is an immigrant, and my grandfather, very heavy Polish accent, I mean, a prototypical middle aged Polish man, by the time I met him, and, and he and I looked very, very different. We sounded different, we had very different last names. And as a kid, I spent a lot of my time in his yellow cab driving around the city. I mean, that was his version of babysitting. It was Alan let's let's go to work. So spent a lot of really good memories in the front seat of his cab and hearing him talk to whoever got in this cab and share stories and, and find commonality. I mean, you step into a cab, you never know who's gonna get in and store you're gonna hear so just the way he was able to laugh and joke and, and ultimately get a perhaps more generous tip out of his, his business. It was it was for me, looking back, there was so much difference in my childhood between language and cuisine, and customs, and, and just trying to assimilate differences very normalized. For me. I mean, no one, no one, no adults in my life, were intentional about teaching us about difference, I think it was just so organic, and part of our survival, that looking back, it was a real blessing to be in a trilingual, multi ethnic, multinational household and have to navigate those spaces. I remember as a kid, my father, going to parent teacher conferences at school when I'm in elementary school, and he didn't really understand English. So I'd have to translate for him what the teachers were saying. And then when we got home, my grandfather who was fluent in English polish, but he didn't know any Spanish, despite being married to a Mexican woman in his younger days, he would talk about me with my report cards. And I would have to translate to my father what my grandfather was saying, and vice versa, I would have to translate to my grandfather, what my father was trying to tell me in Spanish. And so my mother was very insistent on us learning multiple languages, keeping our native tongues, and to be honest with you, Michael, she didn't want my sister to speak with an accent. She had seen some some of the bullying or some of the teasing that can happen both in Mexico and in New York when that happens. And so she wanted us to speak fluent English, but but also not forget quote, unquote, where we came from. And again, all these things were just organic, they weren't explicit lessons. They were taught to us and looking back the career I've had as an educator or just a citizen of, of the city of this country of this world. I think it was a huge blessing in disguise.
 
</strong>Michael Hingson ** 14:41
Well, it's interesting, you. You describe something I've heard so many times, even from other people who immigrated to the United States and talking about their families. It's the values it's the mindset that parents have that really teaches and taught you so many things, one to valuate, you had to remember where you came from, to understand that it's okay to be different. And that we're all part of the same world. But that you can go from a really hard time and a real time of hardship to things being better. I was thinking, you came to New York on a bus, you didn't have any money, but within a year, your mother was able to fly you all out to Los Angeles to see your father. And that immediately made me think, well, he earned enough money or not you but your family earned enough money to be able to do that. So clearly, there was some rightness in that decision. And I and I think your parents were probably people who wouldn't forget all the realities and the value that moving to America brought. But all the value that where you came from taught them and you to be able to thrive, and be better people for it.
 
<strong>Alan Garcia ** 16:11
Oh, certainly. Oh, certainly. I mean, from a young age, I mean, even to this day, having a strong work ethic, was the universal language. You know, and I say I say that tongue in cheek, because there were multiple languages spoken around in our in our household, but my father was working, you know, jobs. My mother not only was working, as soon as she got back to New York, she was going to college. And so I saw my mother graduate from college when I was in fourth grade. And again, that normalized for me, oh, I guess when you're older, and you look like my parents, you just go to school, right as an adult. And so I remember my sister and I, our routine was we walked to school together, we get out of school, we're putting the after school program. My mother picks us up. She worked in a banking and finance and so at a local branch by our elementary school, we would close down the branch with her 5:36pm, Eastern, we'd go home, have a little snack break, and then we would attend her night classes for you for years. And so she went to Manhattan College, a local college, but where we grew up in the Bronx, and she would come into the college with her two kids. And she would say, hey, Alan, Lilly, that's my sister's name, sit in the library or sit in the hallway. And if you have homework to do just, you know, get to it. And I'll answer any questions when I'm done. We wouldn't get out of there until 8:39pm, we'd get home, we'd have another snack, my mother would help us with our homework. And we'd repeat, wash, rinse, repeat every day. And so it was very, you know, very, very routine, heavy. A lot of rituals, if you will, every now and then, my mother built a really nice rapport with with her professors and her classmates. And they were always so intrigued that she had these little kids. So well behaved in the college. And so sometimes we would be able to peek into a classroom or get a tour of, of a space on college. And, again, Michael, looking back, what a blessing that I'm 789 years old, and I have exposure to a college campus. I've exposure to a professional workplace where my mom is, you know, working. And I remember, I looked at my friend's parents and ever said, man, every parent does this. And sure enough, that wasn't the case. But again, that was normalized for me. And my grandfather, right working 1516 hour days in a cab, even my grandmother, she was working part time at a bakery in the neighborhood, and you're the coolest kid in the neighborhood, and you can walk into a bakery and get free cookies. So it was I mean, now that I'm an adult, obviously, and I'm older, and I can really see this with different perspective. Everybody working to make ends meet everybody pitching in. Again, to make sure my sister and I a never wanted but also saw that life is about working hard and and doing it together and reaping the benefits of that. So that really was the universal language to your point about about values and and a work ethic.
 
</strong>Michael Hingson ** 19:20
But there was also a lot of love. And that is something that clearly surrounded you and your sister, but that was created in that whole family environment.
 
<strong>Alan Garcia ** 19:33
Oh, yeah. I mean, it was. So you mentioned love and I think about my older sister and she was she was older than you know, she's older than me. So she's really seen everything first in this country, right? She's going to school before me. She seeing the middle school years before me. She's entering adolescence before me and I remember from a young age she would come home, especially when I was little younger and spending more time with my grandfather, my sister was Alan. You know, the kids in the neighborhood are gonna say what different, they're gonna say we're not from here. So talk about this, these are the cool things to talk about. Or I'll give you another funny example. My mother would make pick our lunch, right in the morning is most mothers do. And in the beginning, she was packing us some leftovers from the night before, right to save money. And we did not have a school cafeteria where we went to school. So you're eating normally things that your parents prepare for you. And my mother would pack some leftover Mexican food, and the kids would tease my sister, my sister for it, or what is that? You know, it smells kind of funky things like that. And my sister would come and say, Mom, please don't pack Alan with that lunch, he's gonna get made fun of for it, pack them something called a turkey and cheese. And I was like, What's a turkey and cheese. So my sister was, you know, in her own way, trying to protect me and kind of, to your point, love, love me and in a new way, that she didn't want me to go through some of the hardships she went through. And I guess I'll never be able to repair in a sense for those things. But, but then my family saying, Okay, I guess, you know, we're gonna have to change the way we do things to give Alan and Lilia a different, maybe even better experience and we had as kids. And so there's a lot of love that goes into that. You know, my parents, God bless them that they've never been the parents to say, oh, you know, we did it this way. So you have to do it this way. Or the prototypical back in my day, right? My parents got married really young, relative to my sister and I, they're still relatively young. So their whole philosophy has been Who are we to judge you and tell you how to live when the whole world doubted us? Right? The whole world never thought we'd make it to this country in the first place. So a lot of love and humility goes into that.
 
</strong>Michael Hingson ** 21:58
Did you get treated? In any different way? Were you bullied? Or were you? Did you look different enough or in any way where you consider Nona and your sister on? And you're referring to it a little bit? But were you different enough that it really ended up being a significant problem? Or did Lux have anything to do with any of that?
 
<strong>Alan Garcia ** 22:20
Yeah, it was definitely there. I grew up. And if you ask any of my childhood friends, there were no Mexican families in our neighborhood. In that particular area of the Bronx, we stood out like sore thumb. No Mexican families, few few few folks of Hispanic, Latino descent generally. And so we did stick out. Again, we spoke a different language amongst each other than then most of the kids spoke in the neighborhood. So that that that was definitely noticed. And just being immigrants, generally, you know, the proverbial you're, you're not from here, go back to where you came from those kinds of things. It just, you know, happen in the playground or amongst kids. And that that's, you know, the true test of you know, what, when I think about assimilation, it's, it's, it's somewhat necessary. It's a good thing. It's valuable if you're able to cultivate yourself to where you are, but it was a teaching opportunity to for the folks that cared enough, and that didn't tease you to appreciate where you're from, and why are you different? And why do you why do you eat those things? And what language are you talking to you, Alan, you're talking this one thing to your grandfather and this other thing to your father and make that and help that help me make sense of that. So
 
</strong>Michael Hingson ** 23:38
talking out of both sides of your mouth, yeah.
 
<strong>Alan Garcia ** 23:41
You know, it's tacos one day, it's pierogi. Another day. Both are good. And both are good. So, you know, definitely, there was some teasing bullying. And so then it becomes Okay. At home, it's about values and finding a universal language amongst peers in the playground. What does that look like? And for me, sports was actually a really an equalizer. You know, growing up in New York City, you play basketball, that's just the thing you play. You play basketball, you get on the blacktop in the summer. And basketball was an avenue, where it didn't matter what I sounded like, it didn't matter what I looked like if you could perform on the court that gave you street cred. And that gave you confidence. Now, it's funny because most kids thought, oh, Alan, you should play soccer, right? Because you're from Mexico or what do you you don't belong on a basketball court. So you have a chip on your shoulder. And it's funny, my father growing up in the 80s he was all about the Showtime Lakers. Kareem James worthy. So he was you know, a talented athlete as a younger man. Certainly soccer was his first love but he loved all sports. And so he noticed right away. Soccer is not going to be the thing that that allows that Ellen's make a lot of friends now Sara Lee, so let me teach them basketball. And I remember on weekends going to the park with him and using that as a springboard when I was on my own, to burn my chops, so to speak on the basketball court, and between you and me, because I was a pretty talented basketball. I was gonna ask
 
</strong>Michael Hingson ** 25:17
you that I was. Well, that is that is cool. Right? So yeah, you went into high school and you got involved and more of that stuff. And I guess, earn enough street cred earn enough credibility and enough respect that you you made it through reasonably unscathed.
 
<strong>Alan Garcia ** 25:36
Yeah, yeah, that's exactly right. I think between that. And I would say thanks, most, mostly to my mother, if not anything, being a good student. And, of course, it's funny, you know, there's this there's this paradox in the inner cities of being, or maybe it's not exclusive to the inner cities by any means. But what I saw, really magnified was, if you're good at school, you're a nerd, right? If you're good at school, you're smart, and you're not cool, etc. But because I was a good athlete, because I had a good core group of friends and a loving family. For me, being smart was cool. There was accolades to it, there was recognition for it. And again, as as the quote unquote, outsider, I was defying a lot of folks stereotypes of what people like me look like, we're supposed to be right, lazy, you're not good at school, and, and so to be good at school was, was part of that chip on your shoulder to say, hey, just because my last name is this, or I'll give you a very humbling example, Michael, when my parents couldn't afford the tuition for the Catholic school. Each month, when you can't afford the tuition, you don't get your textbooks, and you don't get your report card. It's held from you until your family is able to pay tuition. And so I remember not being able to get my textbooks on time or get my report cards on time. But my friends would say, hey, Alan, why don't you come over to our place for you know, play date, hang out, and I have the book. So you can you can study with us. And so that was an avenue to make friends. And so getting, quote unquote good at school was a way to get acceptance.
 
</strong>Michael Hingson ** 27:19
It's interesting that the mindset was though, if you don't pay your bills on time, even though you might eventually be able to do it, and probably would be eventually able to do it. You don't get your textbooks in a sense, I can see withholding the report card. But that's a pretty interesting punishment. So you can't have your textbooks and essentially, you can't learn very strange teaching attitude, coming from an educational and teaching background somewhat today, but that's too bad. Things like that occur.
 
<strong>Alan Garcia ** 27:53
That's that's mid 90s. Inner City. Education for you the school of hard knocks.
 
</strong>Michael Hingson ** 27:59
There you go. So what did you do after high school? So yeah, so after high
 
<strong>Alan Garcia ** 28:05
school, or even when I was thinking about college, it's funny. My mom and I are so alike in many ways that we butt heads, right? I'm sure you've heard that before. It's like two magnets just just repelling each other. She and I are very close. We're attached in many ways. And she wanted me to stay here in New York City for college. She couldn't fathom me leaving and her baby, right all that language. So I didn't even give myself the option. Michael, I did not apply to a single college within a two and a half hour radius of New York City. I wanted to branch out explore. It wasn't like me to be honest. I'm actually I'm was a shy person. I've become more outspoken and outgoing. But as a kid, I was pretty reserved, kept my head down, right type of thing. When I say you know what, I gotta use this opportunity to branch out. So my college guidance counselor, she's sent kinda like a guardian angel to me. She really helped me apply to colleges. All I knew was Manhattan College, where my mom went and a lot of where my friends were applying. So she said, Allen, I think there's a school in upstate New York, Cornell University, be a great fit for you. It's funny, though, I was very interested, obviously, sports and sports journalism at the time. So I said, said, Miss Ross, it's her name. I said, Is it like a like a city? And do they have sports? And she said, it's a city and the college chest. So, you know, my ignorance was was her advantage. I applied to the school got into the school without ever seeing it without ever going, knowing anyone who ever went there. But she knew better than I did. And so I went to Cornell, and it was rough in the beginning. I'll be honest with you, Michael, if you take a city kid and put them in upstate New York, there was culture shock, as as street savvy as I was, and it's sort of streetsmart as I consider myself, I was a fish out of water. I didn't like it, it was eerie on almost the silence. And the lack of people and the lack of noise was not interesting to me at the time. But it ended up being the greatest thing for me both personally and sort of pre professionally, just getting out of my comfort zone, doing a lot of things that I had never really grown up doing meeting folks from all over the world. Competing in the sense of folks on the on a different level, I went to a very, very academically rigorous private high school in New York City. And so the academics were actually not that much of a challenge. There was more How do I get to know different types of people? How do they get them to know me? And I'll share a quick funny story with you when I was rushing fraternities. That's a big thing up there in Ithaca, Cornell, we read this gathering. And the icebreaker was, what's the best birthday gift you ever had as a kid? And I remember saying, Oh, my video game console, my Nintendo 64 and Domino's Pizza party, with my friends. And I thought that was pretty neat. And this one other peer of mine. His was stocks that his uncle had given him as Bar Mitzvah. And I said, What do you mean stocks? And he said, Oh, yeah, you know, I got the stocks and compound interest, and they appreciate value. And by the time I graduate college, and I'm ready to purchase a home, and I was like, wait a minute, mine is video games and Domino's Pizza, and yours is stock. And it was such a to this day. It's so vivid for me because I said, How are we the same age? We're both at Cornell University. But you you think and operate on such a different plane? Not just now but your whole childhood? And young adulthood is has? What conversations were you having? And and what is your outlook on life compared to mine? And that was so groundbreaking for me, Michael? Because I said, Hmm, I need some more of that. I need to know how you're operating how you're thinking. Because that's a world I don't know. You know, my parents have no investment portfolio to speak of, heck, my grandfather, you know, cash business driving a cat, I don't know what that means. So, college was really eye opening, and so many levels. The classes were great, the academics were cool, and all that. But it was more than the networking and the people aspect and learning how different folks operate that really, really set me up for success.
 
</strong>Michael Hingson ** 32:47
So what did you learn from that when he said stocks and so on? How did you then deal with that going forward?
 
<strong>Alan Garcia ** 32:54
Yeah. I mean, I had interesting conversations with my family about hey, how are we investing in in building multi generational wealth? You know, to my parents, Hey, are you thinking about your your pension or Social Security or investments or rainy day funds or passive income, it was just conversations and language that, again, going back to the earlier part, my parents were doing so much just to get by and survive and, and put us in a position they didn't. There's no 25th hour in the day, think about all those other things. So it was really up to me to generate those conversations and think about those things. And then, as soon as I became gainfully employed and put myself in a position, I said, I'm going to be you know, obviously, my sister and I are going to be that that first generation that really starts to set up our family for success. And so it's, it's led to a lot of, you know, intentional planning and, and heck, we're not perfect, and we're still trying to make it. But it just introduced even my parents and the limited small amount of family I have in this country that we have to we have to do have to think different. We have to operate different, you know, huge kudos to my parents and all the feminine goddess here. But there's so much more to learn so much more to take advantage of so much more for us to absorb. And it was my kind of small way of paying back if you will.
 
</strong>Michael Hingson ** 34:16
What are your parents think about all that?
 
<strong>Alan Garcia ** 34:19
Oh, man. Again, they're the best. They they're so supportive. They continue to nudge me in all the right ways. And I remember when I graduate from high school, my father said to me, Alan, I'm um, this is the greatest one of the greatest gifts he's ever given me today, Alan, you're better and smarter man than I am. And I kind of looked at him confused. I said, I'm only 18 I'm barely I haven't achieved anything. And what do you mean, I'm smarter than you? You've given me so much advice and, and wisdom. He said, No, no, I mean, I'll always be your dad. And I'll always have advice to give you but what you're doing, what you're accomplishing what you're going to accomplish. She's more than I could ever do more than I'll ever do. And you should, you should take that to heart, you should know that you can do anything. Don't let anyone tell you can't you're you're already proving, with so many people in Mexico, even family doubted what so many, you know, friends are quote unquote, adversaries of yours as a kid doubted. And you're a better man than me for it. My father never knew his father. And so that was, I don't even know my paternal grandfather, I've never seen a picture of him don't know his name. And so my father is really learning how to be a dad this whole time and, and it was almost a little bit of a passing of the torch, say you're, you're gonna bring honor to the Garcia name in a way that it's for him it was Shane his whole life. And so he said, you're going to, you're going to put your honor to that last name and make it mean something that has stuck with me to this day.
 
</strong>Michael Hingson ** 35:51
And, and it should, it's, it also says a lot about him and how he, he values you. And again, it goes in the immediate reaction that I have is it goes back to love. And there's just so much that you guys get to share, which is so great. I never knew my paternal grandfather, my father was orphaned. I don't know exactly how young but by 12 he was and he lived on his own. And he didn't join the Boy Scouts, there was another program called the lone scouts that was a spin off of the scouting program. And he was part of that. And then later, he was a sheep herder. He was a cowboy in Washington State and did other things. He was born in Oklahoma, but moved around and then eventually joined the military. And went in the military. One of the other people around him, got him writing to this other guy's sister in law. And when the war was over, he went home and he married my mom. And so that the other guy was was named Sam. So where I actually had an uncle Sam. So it was kind of cool. But you know, the value, I think that so often parents in the past have put that value on. And I think there's a lot that I wish more people would learn today about the kind of love and the kinds of things that you're talking about here. You talk a lot about navigating the differences in life. Tell me more about what that means and why that's important.
 
<strong>Alan Garcia ** 37:33
Yeah, so again, it's part of my lived experience. It's it's how I almost it's my worldview, you know, where I see differences opportunity. I see it is what makes life interesting and exciting is learning about our differences. Learning about everyone has their own journey. Everyone has their own unique past. And it can be a little daunting to to meet new folks or share something about yourself with others. But if you're able to have a welcoming demeanor about you, and if you're able to have the courage and bravery to, to ask questions to be curious, I have I have found that through that process, we realize we're actually more likely to different. And it's those differences that make for a pleasant conversation and an enduring relationship. It's through its through that that we've mentioned, then find commonality. So it's my worldview, it's my outlook. It's rooted in how I grew up. And it's, it's part of my professional outlook on life, my career as an educator, my philosophy of teaching and learning, but then also in my, in my personal life. My wife is from Bangladesh, and she's Muslim. I grew up Catholic and a kid from from Mexico. So even in my personal life, I've always just been intrigued by folks of different backgrounds and their and their journeys. And it's, it's, it's made life worthwhile.
 
</strong>Michael Hingson ** 39:02
Same God. That's right. More people would recognize that still the same God.
 
<strong>Alan Garcia ** 39:09
That's right. That's right. Well,
 
</strong>Michael Hingson ** 39:12
you know, I'm, I was thinking, I've spent a fair amount of time around New York, I've not spent a lot of time in places like Harlem and so on. But in the starting in the late Sep, well, in the mid 70s. And then, for many years, I did spend a lot of time around New York and I had no fear or concern about walking around. I mean, of course, there are always some crazy people. But, but I felt that if people started accosting me or started treating me in not a good way, it was as much perhaps my behavior that caused them to do that. I go back to the whole idea that you know, animals can sense fear. And if you're not afraid of animals and you and you, Project loves you, they're not going to bother you, like animals will, if you're afraid of them. And people are the same way they can sense how you are. And I personally enjoy talking with people, and I don't care who they are. And I know I've talked to some, probably pretty rough people. But you know, it's okay. Because I consider them people. Now, one of the things that did happen to me in New York a few times is I would leave the hotel I was staying at when I was back there doing sales and so on. And these people, they got to know me, they came up and they said, We're part of the guardian angels, we'll take care of you and make sure you don't have any problems. And I said, Look, I don't, I'm not gonna have any problems. It's not a big deal. They wanted to walk with me anyway. And I let them but you know, the, the thing is that, I believe that we are really a reflection of how people are going to treat us if we, if we hate, that's gonna rub off. And people are gonna sense that if we love that's going to rub off and people are going to sense it. And I would much prefer the latter to the former. And I've found always that it was pleasant to to be around people, no matter who they were. And I've met some homeless people who I'm sure were pretty rough people. But, you know, we were all part of the same race of people. That's right.
 
<strong>Alan Garcia ** 41:23
Yeah, I'm with you. There. I'm with you there. And, and it's, if we can have the courage and bravery to, on the one hand, we'll both be a little vulnerable. But then also welcome folks. Where they're where they are on their journey. I have found that more often than not to be pretty pleasant interaction.
 
</strong>Michael Hingson ** 41:41
Yeah. Well, what did you do after college? So you went to Cornell? You didn't go into hotel management or any of those things up there? That's okay. No, no. Yeah. Yeah, for a good break.
 
<strong>Alan Garcia ** 41:56
Yeah, the hoteles as they're called. Yeah, that no, that was not my path. I actually I was I was studying sports journalism and communication media studies. But I was minoring in education, and then sort of the the formal. Everything from the history of formal education in this country, how it came about to the financing to different educational models, Montessori public, emerging charter schools, charter schools are really hot at that time. Some of the biggest charter school networks were just beginning to pop up in the major cities. And it was really through understanding or trying to understand the systemic inequity that's been built in to our public education system, but then even lack of access to private education, and even how things like real estate and redlining and all these other sort of socio economic factors contribute to education, that blew my mind, because I looked back at my own story. And by that time, I was well versed in the fact that I was a statistical anomaly. And, you know, the odds of a quote unquote, kid like me, making it to a quote unquote, place, or places like I did that was was slim. But never let that limit my my, my belief that it can be more common, more people can do it. And so I pursued Graduate Studies in Education at the University of Pennsylvania graduate school there, got my master's in education, really, really kind of a deep dive into into, why are things the way they are? And seeing things from an assets based approach? So not so much, okay, why don't things work? You know, that that's been documented and well versed. But given the circumstances that we know exist, that contribute to why certain demographics or certain sectors of the population don't achieve? Who are the young people that even in those spaces in those circumstances are succeeding? So how do they find a way? How are the schools or the quote unquote, village, if you will, producing enough success, in spite of or despite the traditional barriers? And then can we replicate what works? So it's one thing to avoid what doesn't? But can we systematize and create it sort of philosophies of thinking and then operationalize the stuff that does? So as part of a really interesting research team, this is 2013. We were actually contracted by the New York City Department of Education. It was a team of 12 graduate researchers, led by our professor Dr. Shaun Harper, who's now at USC, and the DOE contracted us to examine 40 Title One Paul like high schools in New York City, and interview what ended up being over 400 Black and Latino male students, that is a demographic that historically has the lowest levels of high school graduation College, matriculation, graduating college within six years, all these all these statistics, and we know well, but these 40, schools found ways to graduate this particular demographic, above the national rate, and then through their Alumni Services, track them through college and find that they were actually graduating from college again, above the national rate when compared to peers of their same socioeconomic status. So he said, Okay, these schools are finding a way to do it, these young men are doing it. So we studied that we produced a whole report for the doe. And it was interesting, because we call the study, finding ourselves, all of the researchers from the University of Pennsylvania, myself included, were black and Latino men, and from all parts of the country, but we just happened to be studying the same university. And so we were in a way, rediscovering the younger version of ourselves, and finding a way to produce a report and produce a list of recommendations that New York City could follow. And any other major sort of urban city could follow and say, Hey, these are the schools that are doing it. This is how they're doing it, this, how they're staffing it, this is how they're building their class schedules. These are the additional and requisite supports that this particular demographic is receiving. And then even after they graduate from college, this is what the schools are doing in the post secondary space. And that was really neat for me, because I'm studying in Philly, at Penn. But every week, we were traveling to New York City and doing this study. So it was a way for me to stay close to home in a way. And that really, I caught the bug there of both being a practitioner in a sense, being in schools on a weekly basis, but then also doing the research. And I said, Hey, I I want to make a career out of this. I found that just through sharing my story and and providing families with nothing revolutionary Michael, just access to information and pathways that they otherwise didn't have access to or wasn't made. You know, it wasn't made simple enough for them to to understand. I could really do something here. And so that's what I did after college. And then I pursued a career in education formally after that.
 
</strong>Michael Hingson ** 47:29
I definitely want to hear a little bit more about that and and what you're doing now, but I'm curious about something just because I'm not as knowledgeable about as I probably would love to be. But tell me more about what you think about the whole concept of charter schools and where they fit into the world. Are they? Are they more of a blessing or not?
 
<strong>Alan Garcia ** 47:48
Yeah, I think unfortunately, charter schools, and that question has, has produced a knee jerk either. Yes, yeah, sir. And I think there's more more nuanced there. Because I'm for family choice and families having options, right? Historically, if you're zoned to your local public school, depending on your zip code, and that school is overcrowded, or it's under resourced, or you just want your child to go somewhere else that was very, very limiting. In the late 90s, early 2000s, the beginning of voucher programs and families having to apply for vouchers and have a little bit of school choice. We're well behind in in families, understanding how to navigate that system. So charter schools, allow families to do that. Now the lottery, right? So it's not guaranteed, but it still gives them choices. And I'm all for family choice. I think that's a good thing. Generally, the culture that sometimes charter schools but not exclusive to charter schools is by design a little bit more more rigid, perhaps a little bit more accountability than your traditional public school, or maybe even a private in a secular or parochial school. And I think they sometimes get a bad rap. Because there there's private funding in charter schools, and they model sort of more business oriented approach to to pedagogy and learning. And I think it's just it's it straddles that world between we want to offer families choice, but this is going to look and feel different than what most parents went to as a kid because the charter schools weren't around. I mean, now you're starting to see the first ever second generation charter school families. But it because it's just a little foreign, and it's not. Again, what we did back in my day, right if you're a parent, that can be some resistance to it. But I any school, whether your charter, public, or traditional public records, charters, particularly public schools, or private, you're gonna have good educators. You're gonna have bad educators. You're gonna Good teachers, you're gonna have bad teachers. Yeah, it's across the board, we need to train our teachers better train. And that's that's actually what my master's thesis at Penn was about. It was, how antiquated our teacher training and preparation programs are, and how they're not immersive enough. And then you do all that work, you go to higher ed, you get a graduate degree, you're putting yourself now and astronomical debt. And at least in New York City, your starting salary is 40,000. And but you're what you're tasked with with the world. And I saw that paradox when I was at Cornell, and I told a lot of my friends or my particularly my friend's parents, oh, I'm gonna go into education. And they were all so bummed out, Michael. They looked at me said all Alan, you wasted your Cornell education, oh, gee, you're gonna go into teaching? Oh, what a bummer. And I said to myself, How ironic is this, that all of these parents here, because I was on scholarship at Cornell, I didn't want my parents any debt. All these parents are at that time, accruing probably a quarter million dollars of student loans and debt, so that their kids can have the best teachers and the best credentials. But God forbid, someone who's well credentialed wants to go into education. Right? It never made sense to me. So many parents want their kids to go to these Ivy League schools top to your private schools, and they look at where the edges, the teachers, all you went to Princeton, you'd went to Williams, you went to Columbia, wow. That's where I want my kids to go to school. But God forbid, someone like me, chooses to go to education and not a career in finance, or business management or healthcare. Be a doctor, oh, Alan, you wasted it. And I would push back to my parents, and sorry, my friend's parents and, and folks that thought about that. Because I want the philosophy around what it means to be an educator in this country to be held in high esteem, and guard, it starts there, it starts with that attitude. If we don't have that, then how are we going to hold our educators accountable? And how are they going to feel really proud of what they do.
 
</strong>Michael Hingson ** 52:01
And that was, what I was actually going to get to is that. The other part of it is, besides training, and really giving teachers all the training that they should have, is giving teachers all the support that they should have, and truly being involved in your child's education, and in the educational system, because our future really depends on it, but people don't do that.
 
<strong>Alan Garcia ** 52:30
Exactly. We don't. And so that's that's sort of when I get on my pulpit and, and try and get folks this all across the board, from kids to parents and my colleagues to folks outside of the education space proper. To think more about how we view education, generally, your I have often found you talk to anyone and say, Hey, what are some influential people in your life, somewhere in their top five will be a teacher, sometimes I will be an educator, and I'll say to them, yeah, that same, you know, regard you have for that person, that that same love you have for that person Majan if you had that for all your teachers, and in turn the educators in that space would learn to, to feel more appreciated to feel like you know, both of them have just a purely economic perspective, but then also the esteem that comes with with the position, if we're just seen as a kind of a backup job or something that Oh, you didn't cut it elsewhere. It's you became a teacher, that's not helping anybody
 
</strong>Michael Hingson ** 53:30
know when it's not true. Right? I'm very blessed that one of my top five people is a teacher. He was my sophomore geometry teacher, and we stay in touch. He's 86, I went to his birthday and surprised him when he turned 80. He came to my wife's than my wedding 40 years ago, now over 40 years ago. And, you know, I, I've always enjoyed him and so many other teachers I was blessed with with good teachers. And then when I was at University of California, Irvine, and in graduate school, I also got my secondary teaching credential. So I went through the school of education there, and Ken Bailey and the the people at the school were, were great. And they gave me a lot of opportunity and didn't care that I happened to be blind. And that was great if they cared, it never showed to me. But I got to be a student teacher at a local high school, teaching, physics and math and had great master teachers as well. And I've got to say, I just have nothing but praise for the whole concept of teaching. And my belief is that we all are teachers anyway, and people are always asking me about being blind. Well, I'm a teacher, right? And I shouldn't resent or take offence at people asking questions and don't I'd rather take the time to answer questions and to Each for most of my adult life, I was in sales. And I believe that good salespeople, real salespeople are teachers. And they're also learners, because the good salesperson might suddenly recognize my product isn't what this customer needs. And sometimes it's tough to make the ethical choice to say to the customer, this isn't gonna work for you, but here's what will. But the reality is it will always come back. If you are open and honest and gain someone's trust. It'll come back to support you in the end.
 
<strong>Alan Garcia ** 55:33
100%. Yeah, I couldn't agree more.
 
</strong>Michael Hingson ** 55:37
Yeah. And so I, I really am just always so frustrated when I hear a lot of things going on with teachers. I mean, even today, where we talk about or hear about all the books that are being banned, and you got to sit there and go, have you read them? Do you know? Are you just going what, by what someone else said any course usually, the hammer rhythm they don't know. Right, right. Right. For a while, people were really going after Dr. Seuss, you know, he's a racist and all that. But I was watching something last week. And they said, the people who were reporting said over time, he changed. And if he had more racist comments, or what we're deciding now are racist comments early on. That wasn't the case later in his life. I see. Yeah. Which is, which is interesting. But you know, we, we should value education, and we should do more to recognize the high value that it brings to all of us.
 
<strong>Alan Garcia ** 56:36
Agreed. So,
 
</strong>Michael Hingson ** 56:38
so you in addition to well, so exactly, what are you doing today? What's your job today?
 
<strong>Alan Garcia ** 56:44
Sure. So I work for a pretty innovative secondary ed, educational model, the school is called a crystal Ray, Brooklyn High School. The Crystal ray model is a national model. It's a private secondary network. It's a Catholic network. 38 high schools in 30, cities coast to coast everywhere from Miami to Seattle, and all corners in between. And the really innovative thing no matter where we are, it says three things. So on the on the one, every crystal Ray school is designed to serve a population a demographic that otherwise could not afford or access private education. So I'll give you an example here locally in New York, the average Catholic high school tuition annually is $10,000 a year. And yeah, and the average private, high school tuition, living other schools other than Catholic schools is $20,000 a year. And so our tuition is capped at $2,500 a year, no family will ever pay more than that. And we only charge families what they can afford. So each family is on an individualized payment plan relative to their income. And we vet that in admissions, we collect all sorts of paperwork. The average family contribution is at around $1,000 a year. So we want to make this a very affordable and accessible option. It's a college preparatory experience. So that's that's on the one is who we serve, no matter where we are. That's what we do. The second is every single student from freshman year through senior year, will go to school four days a week, and actually intern at a company in corporate America, private America, one day a week, all four years of high school. And so you could imagine you go to school, Monday, Tuesday, Thursday, Friday, and your interface, internship days Wednesday. And then you do that off all years of high school. The students get deployed on a day depending on what grade they're in. So on one day, so for example, I said Wednesday that the senior work day, all senior the out of the building interning the rest of the students are in the building, but then the seniors go to school the other four days of the week. So it's the same experience for every grade. That is combining both a college preparatory education and a youth Workforce Development giving the students real work life experience. Because again, this population tends to be first generation tends to be immigrant population, lower income population, who will likely be the first in their family to do a lot of things. So we want to close the achievement gap. And we have found that these two things are a recipe for success on a national scale. The most recent numbers a few years ago, the National aggregate Cristo Rey High School students on a national level are graduating from college six times the national rate of students in a similar demographic who don't go to Cristo Rey High Schools. Now we have over a small sample size nationally. But it's it's it's the scope is wide enough that we said hey, there's something about this work thing. That's different. Yeah. So that's number two. Number three is the every school's funding model. So because families only pay what they can afford, and in our school When Brooklyn Nets about 10% of our operating budget annually, the revenue we generate, through the work study program, the internship program that money funds the school. So I get this question all the time, Mr. Garcia, what am I getting my paycheck, right, the kids don't get it, they don't get a paycheck. A company will pay the school exchange a fee for service. And collectively in the aggregate those funds, each student is a price tag, essentially any student employee student worker, it's $10,000 a year, from Labor Day, through the end of June, their work year models and academic school year, each company will pay for an intern. And that money collectively, for us is about 60% of our operating budget. And so that's what literally keeps our lights on. It's what's subsidizes the child's education, and allows us experience to be affordable and keep prices down for everyone. Now, you mentioned before sales, Michael, my job is to actually go out and sell this educational model this idea to companies and say, Hey, we have a young, motivated, excited workforce, that likely your company corporate America doesn't have access to for a whole host of reasons where these kids live, the fact that they're first generation, we exclusively serve students of color at our school. And a lot of companies are looking to increase the number of employees of color they have. So an organic pipeline of talent that you can say you've built a relationship with organically since they were teenagers. And then I also want to do what's right by the kids, right, I want to I want them to have an educational experience, both at school and at the workplace. So finding the supervisors in the workplaces that are willing to work with the younger population, mentor them, almost an apprenticeship model, and show them the ropes. And so the more partners we're able to get, the more money our school be getting, the more experiences our students can have. And so that's what I do. That's the school I work at. And I'm, as I mentioned before, the Vice President of Corporate work study program, so I oversee all program management, external client relations, student formation, and then curating those experiences, both for the students and the clients.
 
</strong>Michael Hingson ** 1:02:15
Do you do any teaching also in the school itself? Or as I don't
 
<strong>Alan Garcia ** 1:02:19
do it? Yeah. Don't do any formal classroom teaching. I'm in front of students a lot. Yeah, in a formal teaching sense.
 
</strong>Michael Hingson ** 1:02:27
But it's cool. It's exciting to to see what's happening, and especially when you see these numbers of six times the average, the national average, that is really cool.
 
<strong>Alan Garcia ** 1:02:39
Yeah, yeah, it's a, it's a really sort of radical model, if you will, to walk into a school and be able to talk to a 15 year old and say, hey, where do you work? And so I work at American Express. And they hear the kids talk about it, and I visit them at all their work sites, and so to see the confidence and the fluency with which they operate that, that that part of the world that again, I think most adults are still learning how to navigate corporate America. Yeah, our kids are exposed to that and getting training there. And it translates they realize, hey, I can do this, even if no one in my family has done this, I'm gonna my neighborhood has done this, I have that additional support. And the supervisors really rally around the kids and, and take time out of their day. And so you know, we talked before about about love and all the ingredients for this, it takes a just the right mix of the right partner to make this work. And so it's really, really cool work.
 
</strong>Michael Hingson ** 1:03:40
So what do you do when you're not on the job? What do you what are your extracurricular activities?
 
<strong>Alan Garcia ** 1:03:48
It's funny if you asked my wife she'd say all I do is work. Even even in my personal life. I'm talking about work and talking about education, and all that but but honestly, I'm a big sports buff.
 
</strong>Michael Hingson ** 1:04:00
I kind of figured that had to show up. So I'm a big
 
<strong>Alan Garcia ** 1:04:04
love baseball of the Yankees. I grew up playing basketball. As I mentioned before, that was kind of my my thing. I don't get on the court as much as I used to. Last year, I actually had a pretty devastating leg injury. I tore my ACL MCL and had a bone fracture in my right leg pretty much shattered my leg playing basketball. Had to have reconstructive knee surgery, very intensive physical therapy. I haven't really been on a basketball court since but thankfully I'm recovered to the point where another passion and hobby I took up even before the injury was running. I got into running and not just leisurely but also participating in things like half marathons and 10, k's and five K's and so as part of my rehab I'm actually running the New York City half marathon in two weeks, on March 19. It'll be the most that I've exerted myself since the injury. But it's a race at done before the race I really enjoy. And so I'm using it both as a personal marker of my health, but also to my students and to folks in my extended network of, you know, when life knocks you down, quite literally, you pick yourself up and you work harder. And I remember when I fell on the basketball court, I literally Michael could not pick myself up, my teammates had to carry me and I was on crutches for a long time. And that's literally lean on people to get through life. And, and so I want to prove to myself first and foremost with my others, with a strong support system and, and putting in the hard work and, and really appreciating my life even before I had the injury in a new way that you can come back out stronger. And so I've been training for that I've been running. And that that'll be a pretty neat milestone coming up in a few weeks.
 
</strong>Michael Hingson ** 1:05:55
You You've been through a lot, you've obviously accomplished a lot, and you've experienced a lot. What's one piece of advice you would give to people who are listening to this. I'd say
 
<strong>Alan Garcia ** 1:06:11
Never give up. When life potentially closes a door, or, or presents an obstacle. Have a backup plan or try and think of how you can change or pivot and don't allow the setbacks or the challenges to defeat you see them as a way for you to learn a new skill, or learn something you didn't know you had deep down in you that we all do. We're much more versatile. And we're much more adept, we can adapt a lot more if we really believe in it. If we don't think we can or we have a defeatist mindset, then we won't, we won't. So I think it's never give up and see every challenge and again, different, something different as an opportunity to learn and grow.
 
</strong>Michael Hingson ** 1:07:10
Yeah, it's it's really, I don't want to insult anyone. But it's really as simple as that you can decide to take everything that happens to you as a learning experience or not. That's your choice. It's also like, you know, when you come to a fork in the road, take it. It's the reality is that we really can make good choices and we can make choices that can be good. It's really up to us. And if we're negative, then that's going to be a problem. If we're positive, we'll find ways to succeed. That's right. That's right. Well, I want to thank you, Alan, for being here. This has been a lot of fun. I've thoroughly enjoyed it. I hope that you out there listening, have enjoyed it. If people want to maybe reach out to you or learn more about the crystal Ray schools or any of that sort of stuff. How might they do that?
 
<strong>Alan Garcia ** 1:08:05
Sure. So you can go right on our website, Crystal Ray Brooklyn. And you'll see my contact information there. You can go on my LinkedIn, search me up Alan Garcia. You can come visit us in east flat blush, either, you know, find my contact information on my LinkedIn or on our website. We're more than happy to strike up a conversation grab a cup of coffee or or even host you at our school, always looking to meet new folks.
 
</strong>Michael Hingson ** 1:08:35
Do you know anybody back there who is still saying that someday the Dodgers are gonna move back to Brooklyn?
 
<strong>Alan Garcia ** 1:08:42
Just checking. Things folks have given up on that one.
 
</strong>Michael Hingson ** 1:08:45
I don't know. I was in New York a few years ago and somebody said one of these days they're coming back?
 
<strong>Alan Garcia ** 1:08:51
Well, there's a lot more interleague play
 
</strong>Michael Hingson ** 1:08:54
there is there there is absolutely that that's true. There's that. Well, I want to thank you again and I want to thank you for listening to us today. I hope that you enjoyed it. I would appreciate it and I'm sure Alan would if wherever you're listening you give us a five star rating especially go to apple and go to iTunes and give us a five star rating we would really appreciate you doing that and love your comments. And Alan for you and for anyone listening if you know anyone who might be a good guest or you think would be a good guest on unstoppable mindset want to hear from you about them. We really appreciate that. You can reach me a couple of different ways. One is to go to the podcast website. www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is M I C H A E L H I N G S O N  one word, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Or email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> love to hear from you and I hope that you will give us some good comments and again, especially the five star ratings. We love those appreciate you doing that. And we hope that you'll be back with us again next week to have another episode or the next time we're on. We've been doing two of these week actually for quite a while now and now and we appreciate you contributing to that. And once more, I want to thank you for being with us and spending over an hour with us today.
 
<strong>Alan Garcia ** 1:10:18
This is a lot of fun, Michael, really appreciate the opportunity and, and hanging out with you.
 
</strong>Michael Hingson ** 1:10:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Immigrant and Education Advocate with Alan R. Garcia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3110ac71-d8f1-4772-b045-e3e8e0d59f3b.mp3?source=rss&amp;ext=asset.mp3" length="43941742" type="audio/mpeg" />
<itunes:episode>138</itunes:episode>
</item>
<item><title>Episode 137 – Unstoppable Software Engineer with Joseph Stephen</title>
<guid isPermaLink="false">https://pinecast.com/guid/09c5d815-9f5b-4f9d-a8e4-e981b945036d</guid>
<pubDate>Tue, 20 Jun 2023 11:00:40 -0000</pubDate>

<itunes:duration>01:08:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/52cfebf7-5c00-4244-a3af-457ceb7e8145/UM137-Joseph_Stephen-Coverart.jpg" />
<description><![CDATA[<p>Joseph Stephen is indeed a software engineer. However, he is much more which is why I say he is unstoppable. Joseph also not only happens to be blind, but he operates a farm in Northern Tasmania. He has been married for 27 years and has nine children. More importantly, he is successful at all these activities.</p>
<p>Among his software jobs, he has been a force in coding for the leading screen reading program for blind and low vision people. He also spends time creating and editing music which is where I first encountered him. I must admit I wonder when he sleeps although he says he does get enough rest every night.</p>
<p>Joseph is an extremely interesting person and has some really fascinating and interesting stories to tell. I hope you find him as unstoppable as I do.</p>
<p><strong>About the Guest:</strong></p>
<p>Joseph Stephen is a totally blind software engineer. He has been married for 27 years and has 9 children. He lives on a farm in northern Tasmania. He was the first totally blind student in Adelaide, South Australia to complete higher math and physics in Braille at matriculation level, and university and was the first totally blind student in South Australia to complete a computer science degree.</p>
<p>Joseph’s career started as a programmer in Malaysia where he helped a company implement solutions to manage oil plantations for the government. He then worked as an assistive technology specialist at the Royal Society for the Blind of South Australia. For the past 27 years (24 full time and 3 part-time,) he has worked as a software developer for Henter-Joyce/Freedom Scientific/Vispero, where he has been one of the main designers and implementers of many of the screen reader features that blind people have come to depend upon.</p>
<p>Joseph has also spoken extensively at churches, camps, and conferences. His hobbies include music production, writing, woodwork, walking, and amateur radio</p>
<p><strong>Ways to connect with Stephen:</strong></p>
<p><strong>Website:</strong> <a href="http://www.faithfulgenerations.com" rel="nofollow">www.faithfulgenerations.com</a></p>
<p><strong>Band Camp:</strong> <a href="https://twoservants.bandcamp.com" rel="nofollow">https://twoservants.bandcamp.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
And hi, once again, guess what in case you didn't guess it is time for another episode of unstoppable mindset. And today we get to talk to Joseph Stephen from Australia. He is a long way timewise from us here in Southern California as well as distance wise, Joseph and I met because we both use an audio editing program called Reaper. And we're on a list together called Her It Comes Reaper Without Peepers. Guess what that means? Of course, it's all about blind people using the program and Reaper is an incredibly good program from an access standpoint, because some people have devoted a lot of time to making it. And ancillary scripts that go with it very usable by blind people who otherwise couldn't use the program and the sophistication that it brings. Anyway, Joseph and I met on that and we've been chatting someone I finally prevailed on him to come on unstoppable mindset. So Joseph, welcome to unstoppable mindset.
 
<strong>Joseph Stephen ** 02:25
Thank you. It's really great to be here. And yes, it's it's funny, actually, we heard about you a long time ago because some old gentleman who came to our house church once the he gave my son's a book called Thunder dog. And they read it and then they read it to me. And I thought, oh, yeah, that sounds fantastic. And it was, you know, it's quite, quite inspiring. And I love this Reaper without peepers list and this name comes up, you know, Michael Hinkson. I said, I'm sure that name sounds familiar. I reckon. I reckon that's the author of that book. So I checked with the boys. And then I contacted Michael and I had to get the boys to say g'day to him. And you know, and yeah, here we are. Yeah, there we are. And now we've got to get me to Australia. We got a workout some speaking things some time to get us down there now that travel is opened again.
 
</strong>Michael Hingson ** 03:19
Oh, yes. Yeah, that's another story. Well, why don't we start by you telling us a little about you growing up and what a younger Joseph was like, and all that sort of stuff. And we'll go from there. Well, interestingly, I was born
 
<strong>Joseph Stephen ** 03:35
with about 2% vision with the same condition that you were, but it was never explained to me that retinal inter fiber pleasure was the same thing as prematurity of written retinopathy of prematurity that no one ever explained that to me. They just said my retinas didn't form properly. And I was born with cerebral palsy, and brain damage, as the doctor explained to my mom, and and my doctor said to my mom, that I would never live a normal life. Does that sound familiar? Yeah. And of course, no one defines normal either, but anyway, well, this is true. But But yeah, I hear you. I had parents, I guess similar to yours. They, they were risk takers. They didn't treat me any different at all. But it took a long time for them to even get a response out of me because I did have the brain damage. And it was probably I don't know, when I was two and a half or three when Mum sort of started making any progress with me. I mean, I wouldn't even I couldn't even sit up. I couldn't do anything. But if you knew me now, you would just have no idea that that's where I started. So now I'm married. I've been married for 27 years. Last week with our 27th anniversary. We've had 10 Children nine living one with the Lord. I'm a software engineer who's worked for freedom, scientific Despero and enjoys going back. We're close on 27 years. I do radio firmware for amateur radio to make radios accessible, I do music production. I do original music drummer singer keyboard. I've written about six books. I can use all power tools, you know, circular sore, I live on a farm 200 acres. So you know, I do fencing and repairs of goat sheds. And yesterday we were out plucking, plucking geese. I did three geese yesterday. And so like you there's there's not much that is stopped me. And I never think about those things. Although i i One thing I'd have to probably disagree with you with within that is? Well, blindness isn't the issue. Sometimes we don't understand how our blindness affects others. And I think that's that's particularly been true with me having known nine children, that has been quite a difficulty. So, you know, when when, when you're by yourself, and you're living your life as a blind person, really nothing needs to stop you. But there are things that that happen in life and that are quite difficult as a blind person, where attitude alone isn't going to solve the problem. But you know, having said that, I've still accomplished a lot more than a lot of sighted people have. I also was the first totally blind person to do a maths and science degree, in fact, the first totally blind student in South Australia to do matriculation maths and physics, and then the computer science degree at Flinders University. In 1987, I rode to Canberra to raise money for the bike Bible Society for bike for Bibles, that was a distance of 1486 kilometers. So there's, there's a lot that I've been able to accomplish in life. And not that I've ever thought about it, I don't kind of think, well, what's my next accomplishment? I just do what comes in front of me to do. And we've got there's a proverb that says, whatever your hand finds to do, do it with all your might. And that's what I believed in. So that's, that's kind of been my ethos. So
 
</strong>Michael Hingson ** 07:29
one, one question that that comes to mind in well, and going back to the discussion that you had about blindness can be difficult. And that is absolutely true. I don't disagree with that. What I would say, however, is that attitudes, or maybe it's better to put it a different way, a lack of education makes the difficulty a lot more of a barrier than it needs to be. And what a lot of us don't get to do don't want to do or don't know how to do is to, to allow the teaching part of us to come out so that when there are issues that arise, and we're different, because blindness isn't the only thing that can create difficulties. And anytime anyone is different. There are difficulties that inherently come from what people accept as the norm. And the sooner that we recognize that the norm is not what we think of it, the better chance we have of dealing with all the other challenges that we face. And that would be what I would would say about blindness is that blindness isn't the problem. It may be our approach. It may be the approach of other people. But the reality is that the problem comes because we don't learn how we societally don't learn how to deal with things that are different than we and that's where the real challenge comes from.
 
<strong>Joseph Stephen ** 09:11
Yes, and I think actually, we've gone backwards a lot in our education system because I wrote an article a couple of years ago about the rise and fall of life skills of blind people, particularly the here in Australia, like, you know, we we've heard of, like 13 year olds who can't turn on the shower for themselves. And children who can't use scissors at school because they're, you know, they're dangerous. I mean, my goodness, if they knew what our school did in Adelaide back in, in the in the 70s and 80s. And where we went into the, you know, tech Studies Center and we used a bandsaw and, you know, Sandy Gascon would lay the drill and you know, as I said, I use a circular sore all the time and, you know, they I've still got on my 10 fingers. Yeah, but but These days there. And I think, I don't know whether you'd agree with me, but there is a place for specialized education. And there's a place for integration into into the sighted world. But there's a delicate balance between them. Because if you don't have the the special education where where teachers are challenging, and blind students can can key off of each other and compete and, and realize and be part of the well, let me put it another way, teachers still need to teach things in a way that that are optimized for a blind person, for instance, teaching tech studies is very different to a blind person than a sighted person. And if you don't have that education, obviously, you know, it's going, it's going to be difficult. So I loved what you said in your, your introductory speech about Braille, for instance, that, you know, well, you know, you teach you teach sighted people print, right? Well, why not teach blind people Braille. And it's the same with, with all such skills, you know, we we throw, I think, we've, we've thrived because I had the opportunity, you know, to learn to cook to learn to do wood work, to learn to do clay to learn to do leather work, to learn to do, you know, plastic, basically, everything, the only thing I didn't get to do was metal work, which was, which was a shame, because I do know, a blind guy that can world and I'd love to be able to do that. And my sons are learning that now. They're sort of 12 and 14. So maybe I'll maybe I'll take that up, too. But, you know, blindness in the in the context of education certainly isn't the the issue. You're right, it is, it is the attitude and the, the willingness of others to, to take risks. It is
 
</strong>Michael Hingson ** 11:56
we, we do need to recognize, though, such as a society that there is nothing wrong with having good, knowledgeable, and this is the part that I think's most important, philosophically sound teachers that can deal with the blindness issues. The problem is that a lot of the teachers, so called experts in the field of work with the blind, themselves, aren't necessarily doing the best job and providing the best services, for example, Braille. Now in this country, according to the National Federation of the Blind, has a lid it has a literacy rate of under 10%. When I was growing up, the comment was, was around 50%. The difficulty is, the difficulty is that we we've done several things, we've got a lot of blind kids who are not totally blind, they're low vision, I won't say visually impaired, because I think that is a total disservice to everyone. But low vision. And teachers say, well, as long as you've got some eyesight, you should use that. nevermind the fact that with that eyesight, you may only be able to read a few words a minute, you've got to use high magnification devices, and so on. Whereas if you also learned braille, you would be able to read more, you would be able to read faster and probably more effective. But
 
<strong>Joseph Stephen ** 13:30
I absolutely agree with that. Because, you know, I didn't I didn't learn braille till I was eight or nine. And the only reason I learned it was because the print in my textbooks was starting to get too small. And I think we should have learned it right from the beginning, like you said, because who knows when your sight, you know, whether your sight condition is going to be stable. And also, even whether the print? Well, it's a fact, as yougo on in your primary education, that print gets smaller in the books. Yeah.
 
</strong>Michael Hingson ** 14:03
And, yeah, and the reality is that Braille is a true alternative, not a substitute for print. And now with technology, we can do a much better job even of creating graphics and so on, and providing graphical representations, you know, when you were growing up, you don't know how much access you had to good drawings and physics and so on. But it it is better now. Because there's more technology to help with that. And technology has made a great deal of difference in our access to information overall. But still, it isn't the technology that's the ultimate game changer that needs to happen. It's still full education.
 
<strong>Joseph Stephen ** 14:52
And let me tell you a story about that. Yeah, I was spoiled at school because I had a an orientation and mobility too. He who was brilliant at mapmaking, he was absolutely brilliant about making, he knew he knew how much detail to put on. So that it was useful that it wasn't too much, and it wasn't too little. And when I moved to Tasmania in 2018, I asked for a map, a roadmap. And the binders agency told me that no one in the history of Tasmania had ever asked for a Braille map. And so they had to send away to get it made. And it was atrocious. The first one came back with just roads, so you had no town. So you referenced the towns from the roads, the next one came back with towns without roads. So you had no way of of mapping them together. And it was just I gave up after the third attempt, I gave up, because this the skill level of mapmaking was gone. And yeah, I did radio electronics. And it was a real frustration to get diagrams, because for some reason, sighted people don't know how to do tactile diagrams in such a way that either they're either they're too small, and you can't feel the detail, or they're too big, or they don't have enough detail. And like with road maps, you know, they use like, they do a map with a single intersection on it and think it was useful. Yeah, it's like, come on guys. It's a
 
</strong>Michael Hingson ** 16:27
problem is that we are viewed as inferior and not as equals in society, who need to have the same access to information I had up of an interesting experience happened to me recently. And if, if you listened to enough of podcasts, from unstoppable mindset, you'll hear about my view that disability does not mean a lack of ability, and that everyone has a disability. People who can see have the disability of light dependents, and you don't do well when the lights go out. And you want proof. I want to contest to go to the Kelly and Ryan Oscar after party, which was at the Dolby Theater where the Oscars were held. The Monday morning right after the Oscars. Somebody entered my name I didn't even know they did. It was very nice to them. And when I got a call saying you're a winner, and I was at a winner of what and the person told me and when I, when I went back to the person who I figured had entered my name. She said, Yeah, I entered your name, I didn't think you stood a chance. Well, hello. Anyway, we go to the hotel, we arrived Saturday afternoon, bought 10 after three, go in, put up our luggage, it was me my niece and nephew. And we started walking downstairs and suddenly everybody started screaming around us. And I said to my niece, so what's going on? We lost power in the hotel. And in the surrounding area. She said she knew me. She wasn't worried. But everyone was screaming because suddenly they couldn't see because there was no light. And all of a sudden the little flashlight started going on. Don't tell me for one single second, that sighted people don't have a disability. It's just that technology has covered it up so much. It doesn't mean however, that the disability isn't there. And the sooner that we recognize that all of us have challenges of one sort or another and that we need to accept people where they are, the better off we'll be. Oh, yeah, yeah. I mean, I've I've got lots of stories like that too, even at home, you know, when the lights go out, but But you know, we can I I've been up fixing doors and putting doors back on, on their, you know, hinges and stuff on the 11 o'clock when all the lights are out and, you know, doing doing repairs. And, you know, one of my favorite stories is when I was in college, I think I was a junior and I was in my room. I had a single dorm room because I had enough Braille books that there was no room for anyone else to be in the room. And I was reading something studying away. And some people walked by outside my open window. And just for for just general sociability, I said, Hey, how are you guys doing out there? And they stopped and they went, we're fine. Who are you? And I said I Mike. Well, the lights are off. And I said, Yeah, what are you doing? I'm reading my physics book. And of course they couldn't get it. And I finally said it happens to be in Braille. But as you know, who cares about the lights right? Now I understand that I need to care about the lights for my sighted friends who are less fortunate than I
 
<strong>Michael Hingson ** 19:49
but we all have challenges where we're less fortunate than others in some way. And you know, we all need to deal with that and you you have done it.
 
</strong>Michael Hingson ** 19:59
No so many different things, I took woodshop, but my shop teacher would not let me work the bandsaw or the lathe, or any of those things, which I kind of regret, I do believe that I would have had no trouble learning to do them. But he was pretty restrictive in that way. So someone else had to cut out wood things for me that I've in. All I basically did was a lot of sanding, you know, but that was the way it was. So it was better than a lot of things that that could have happened. Mostly at the high school, the teachers were pretty good. And so I did pretty well in in high school overall. But that one shot thing, you know, that was just kind of the way it was. And so you do what you got to do. But I believe that, for me, I learned braille in kindergarten, but then I forgot it because I didn't get to use it for the first three years, we were out in California, so I had to relearn it. So I appreciate where you're coming from. But I did learn it again, and was able to keep up with it. And believe that Braille is absolutely something that any person who is totally blind, and any person who is otherwise partially blind should learn. And I like I love the National Federation of the Blind can definition of blindness, which is your blind. from a functional standpoint, if your eyesight has diminished to the point where you have to use alternatives to pure eyesight in order to function. And if you're at that point, you should learn blindness techniques, because the odds are, as you said earlier, you're going to lose the rest of that eyesight. But also philosophically, you get to use both blindness techniques and the eyesight that you have to be able to function. But if you learn to use them both, you're much better off.
 
<strong>Joseph Stephen ** 21:54
It's interesting, because when I lost my sight, I didn't actually know that I completely lost it. What happened was, as I said, I was born with about 2%. And that doesn't sound like much but it was enough to walk around. It was enough to walk to the deli, the shop the I guess you guys call it a drugstore from my house. It's a couple of kilometers, maybe three or four kilometers without a cane. Yeah. So 2% is quite quite a lot. Even though it doesn't sound like much. But one day I was riding a bicycle behind my friend and I kept running into them. And all of a sudden, I realized that I actually couldn't see any more. See, what happens is my brain recreates what should be there. It's like watching a video. And I have lapses in that video sometimes when I'm really concentrating on something and all of a sudden, I realize I'm not seeing what I'm out my eyes. But actually what I'm seeing out my eyes is all created by my mind. And so I don't know that I can't see until I go to try and touch what should be there. And it's not because my brain has has, you know, got the wrong picture for the wrong situation sort of thing. So it's very interesting. And so someone asked, someone once asked me, What's it like being totally blind? Because one is totally blind. The other one? Well, it's, it is totally blind now to but one I have. I have mental video. The other I have nothing. And I like to say to them, it's like looking out your left ear. Yeah, if you could look out your left ear is absolutely nothing. It's not darkness. It's not darkness. People need to understand that it is not darkness. It's nothing. And there's a big difference. Yeah, there's a big difference. Yeah, sorry, what we can say?
 
</strong>Michael Hingson ** 23:52
 No, no, I was just agreeing with you. There's a there's a big difference. Well, but you, you know, I grew up and didn't use a cane or a guide dog until I was 14. But I learned the areas and I learned to listen extremely well. So our elementary schools were very open. They weren't just like a single building. And so walking down sidewalks, there were roofs over the sidewalks. And they were held up by polls. And I didn't run into the polls because I learned to hear the polls and could have weighed them. And and so I was able to do that I was able to ride a bike around the neighborhood and so on. Eventually, my brother and I started doing a paper route together. And so we did he had a tandem bike to do that. But still, for a lot of the area around my neighborhood I could ride a bike and and do all the same things that the other kids did. In reality, I didn't do a lot of things that they did. I didn't play baseball or other things like that. And I found other ways to entertain myself or to watch them if you will. But you know the Act is that the brain is a wonderful thing. Well, look at you, you had cerebral palsy, you worked through that your brain worked through that. And probably, you developed other neural pathways to be able to accomplish the things that that you needed to do, which are now just part of what you normally do.
 
<strong>Joseph Stephen ** 25:20
 Yeah, exactly. In fact, I was able to remember pi, you know, pi 3.141592653589703, I was able to, I was able to remember that to 200 decimal places, there. Yeah. So, so the doctors were, I mean, I, I honestly, attribute all of all of what I've been able to accomplish to God, because it's a miracle compared to where I was at. It was a lot of hard work. Yes. But it was also a lot of determination on the part of my mother, and on the part of my teachers on the UN, and also constantly being challenged. I guess I've always felt like, I want to be one step ahead. Yeah.
 
</strong>Michael Hingson ** 26:12
It's what you got to do. Yeah. So you went to college, which is pretty cool. What did you do then when you got out of college? Well, it's,
 
<strong>Joseph Stephen ** 26:23
well, for the first few months, I actually went back to Malaysia with, with my, well, who's now my wife. And I had an interesting story there. Because we went to Malaysia. And we were staying there. And I really needed to get a job, I needed to get some money and, and I applied to all these places to do computer programming. And this one place, I ended up, they gave me an interview. And I walked in there and I was really trying hard to pretend I wasn't blind, and marry my wife. Now she, she, you know, she went in with me. And you know, we just casually sat down and did the interview said nothing about my blindness or anything. And right at the end, the guy looks at me and he goes, How do you do this stuff? Okay, what do you mean? You, you look like you're, you look like you're blind. I said, Oh, I've got a talking computer. Anyway, he gave me the job. I mean, he gave me the task to do that afternoon that they had this massive of this bug that they couldn't fix in their system, that it had overflowed their capacity. And I, I went home, and three hours later, I had solved the problem. And I went back and they gave me the job. But there was a lot of prejudice in Malaysia far more than then in a Western country. I mean, it was so bad, that that my wife didn't like me having a cane. And because it just drew so much attention. And it ended up causing us to fall into a storm drain, which is, you know, like six feet deep and full of machines and slash at the bottom. And we had to climb out of that. And but, you know, the stigma there is far worse than here. In fact, it was so bad, we ended up coming back here. But I was able to get a job there. Through sheer, you know, determination and, and well and, and in a sense, good on that boss. He was perceptive enough. But more important than that, he asked you rather than just turning you down and shut he was great. Yeah, I mean, he'd studied in Australia. So I think he had a bit more exposure to, to the fact that people with disabilities had more opportunities here than they did there. I mean, they're blind people, I only ever met one that had like a job as a telephone telephony in a bank. But most of them were, you know, sniffing lighter, fluid and, you know, busking on the street with a keyboard just playing random notes. And if they had, if they were even able to do that there was one lady there was selling tissues, and helped by a granddaughter to get to that spot on the bridge every day. And you know, that there was a lot of, I feel, I truly do feel blessed. I mean, I know that 75% of blind people are out of work. So, you know,
 
</strong>Michael Hingson ** 29:38
 yeah. But we can only do what we can do. And and like I said, the other side of it is that for those of us who can and are willing to do it, we need to allow our teaching skills to come through to help educate, because that's really what it's what it's about and there are there even in this country. There are so many Times that the so called experts are the ones that are the biggest roadblocks. There's an organization that started this whole thing about dining in the dark. And their, their logic was. So eat in the dark, and you can see what it's like to be a blind person, which is totally false, which is totally obnoxious. And it doesn't teach you anything except to be more prejudiced about blind people and blindness. Because what you don't get is the training. And every sighted person gets training on how to eat and tie their shoes and so on. Why should it be different for us?
 
<strong>Joseph Stephen ** 30:37
Yeah.
 
</strong>Michael Hingson ** 30:40
Well, so you had that software job. And, and then, but then you went back to Australia and, and started conversing with the kangaroos I trust?
 
<strong>Joseph Stephen ** 30:51
Oh, yes. Yeah. So when we came back here, I actually still work for that Malaysian company for a little while, but it became, well, it wasn't, it wasn't profitable enough, because the dollar was like a third of our dollar. So I ended up giving that away. And I worked went to work for the Royal Society for the blind business as a as a Assistive Technology Officer finding solutions for blind people, because someone had put a recommendation into the that they should hire me. And I went over to see son conference in 1999. Because I'd already done some contracts with, with the Henty Joyce, in terms of scripting before that time, but only 99. I went over to the CSUN conference, and I met Eric dammar at and he said, so will you work for us? And I said on one condition, he goes, What's that? I said, I work from home. Okay, so from July 1999, a couple of months after our first child was born, I started working full time for them. And then I went into systems programming rather than just scripting and the rest is history. I have about 10, patents 10 inventions that I added to the company and yeah, all of the lots of the heavy lifting for JAWS has been done from either Adelaide or Tasmania.
 
</strong>Michael Hingson ** 32:25
Well, and for those who don't know, JAWS, that stands for Job Access With Speech is a software program called a screen reader. And what it does is it verbalizes, the text video that comes across the screen isn't necessarily itself great at graphics. But it's not intended to be the artificial intelligence solution, at least at this point, unless there are things going on that Joseph isn't telling us about yet, but they're coming, I know it will come. But the reality is that it is the predominant piece of technology that we who happen to be blind use to interact with a computer. It's the the most popular screen reader on there, there's a charge for it, there are a couple of screen reader software packages that are out there that are that are free or much less cost. But the other part about Freedom Scientific and JAWS is that they've been doing this a long time. And so JAWS has clearly gotten a lot more done and can interact in a lot of ways that the others are still playing catch up to get to.
 
<strong>Joseph Stephen ** 33:39
I remember, we were the first screen reader to work with Microsoft Office. And the things we did was so unconventional, I mean, I can't go into the the technical stuff, but we really did everything possible to get information out of the application. And so, you know, a screen reader doesn't just build a model of the screen, it figures out what's going on in the application, what needs to be spoken, what the user wants to know. Because there's a big difference between accessibility and productivity, and usability and usability something can be something can be totally accessible but totally unusable. I won't name any applications right now. But the blind people out there who knows who knows what's going on in the world knows what I'm talking about. But the reality is you need both you need accessibility and usability and the idea of Jaws is to try and allow blind people to be as productive as their sighted counterpart not just to give the ability, not just the give them the ability to to hear what's on the screen, but to make them productive.
 
</strong>Michael Hingson ** 34:52
What is so frustrating about being a JAWS user is when Microsoft For example, updates windows. And at least this is the way I've heard it a number of times doesn't quickly or ahead of time, pass along to the screen reader manufacturers, the things that are about to be updated so that when the updates actually roll out, the screen reader updates can roll out as well. And the result is, you're always playing catch up, and we're always the victims of things not working for a while until you can play catch up.
 
<strong>Joseph Stephen ** 35:30
 Yeah, I mean, that, that that's generally true, although I must say Microsoft have been a lot, a lot better in recent years. Yeah. Giving us leeway, and time. But But there's always, always the issue of, you know, cycles, whether our cycle matches with meshes with their development cycle and, and things like that, you know, we have to do a lot of  to jumping through hoops to get stuff done on time. Still,
 
</strong>Michael Hingson ** 35:59
 do you find that Microsoft makes life any more difficult because of course, they want to promote narrator which is the built in screen reader inside of Windows?
 
<strong>Joseph Stephen ** 36:09
Oh, it's very frustrating because they People often come to us and say, well, Nurten Narrator works. But Narrator doesn't work in the same way that Jaws does. And quite often, what, what what they pass for accessibility is just it doesn't it just doesn't cut it. So while Narrator might say something. Anyway, I guess I'm not really here to bash Narrator But
 
</strong>Michael Hingson ** 36:39
 Well, no, I don't want to and I didn't want to bash Narrator It was more of a curiosity. But But But you're right. And look, there are a number of screen readers. And there's an advantage to having been around longer. I think my first exposure to Jaws was in 19 96.21 or something, something like that. Yeah. And it came, I came in this big box with a whole bunch of tapes that I cassettes, and I went through all the lessons. But it was it was the best thing. And at that time, it was probably about the only thing around. And so I've been using JAWS ever since and, and thoroughly enjoying it. And love to see how it continues to progress and all of the various clever things that are that are going on.
 
<strong>Joseph Stephen ** 37:36
I remember back in those days, the I was such a skeptic, because they were they were other screen readers that just crashed all the time that were absolutely atrocious. And when someone said, Oh, we tried yours, I really didn't expect anything of it after I'd already tried like a handful of screen readers. I was so pleasantly surprised. And the fact is that the reason why it was such a success is because of the number of blind people that are involved in its development. Yeah, we know what we need, and we have to get it done for our own job. And so, you know, JAWS for me is far more than a job. It's, it's my baby, it's another one of my children. It's my oldest child, in fact. And you know, we, as a company, we absolutely listen to us as the biggest trouble is, we've usually got way, way, way more stuff to fix and do then then you know, we have people to do it. And that's typically why things take longer. And of course, you make one little change in a mature package like this. And you're likely to break something for someone somewhere. Yeah. And so it's really hard now to get fixes in because you really have to be so careful that you don't mess up someone else's job. Just because you make a change for one person who's screaming loudly enough. So it's it's a balancing act for sure.
 
</strong>Michael Hingson ** 39:06
And you know, then the other part about it is you've got people like Eric Dan Murray, who really got it. And it's right, and to truly understood it. Eric is going to definitely be missed for retiring. Oh, yeah. And it's like with Kurzweil education system, Steven Bomb, the same way. I'm a person who, who got it who understood blindness as well as anyone could. And who was committed to truly making a product that worked, which is what it was really all about. And so people like that are sorely going to be missed, and other people will hopefully come along who will do the same thing but Freedom Scientific has done a really great job with what's happened with JAWS. And you're right, there's so many different definitions of accessibility, it's amazing, right
 
<strong>Joseph Stephen ** 40:03
, which I guess leads us to the next topic, which is, you know, accessibility in general, I am such so passionate about accessibility, I get very frustrated when someone comes out with a new invention, supposedly for the blind, and it's so bug ridden that that is just not usable. But anyway, that leads me to amateur radio, which I also wanted to make accessible. And I know that you're an amateur radio operator, too. And so since 1964, wow, a lot longer than me, I only got my license in 2015. But there was this guy who was reverse engineering, Chinese firmware. And we got hold of that project. And he started adding voice prompts. And I really appreciated what he did. But it became a closed project. So we sort of branched it off and kept it open and added heaps more features and also added. So what we do is we, we go to Chinese radio, we reverse engineered the firmware, we added voice prompts, so that everything on the radio spoke, including, you know, entering frequencies, and literally everything, there was nothing, there was 100 100%, accessible and usable. And this is for a whole bunch of Chinese radios with a similar chipset. And there's another open source project that I've been doing that with as well. So even even that landscape has changed dramatically. And you know, it's a lot of work. But it's, it's been very rewarding doing that, too.
 
</strong>Michael Hingson ** 41:40
Yeah, and the the landscape changes, the sophistication changes. And so there are a lot of things like that, that make it even, you know, much more interesting going forward. I have a Kenwood 570. So that's old. I mean, I bought it in 2000. And I actually haven't set up an antenna here, and I've lived here for quite a while and really should. But I've been using a service, partly on the phone called Echo link to be able to communicate, but I also do have a Kenwood two meter walkie talkie, and love ham radio, but it will like everything, as you said the whole landscape is changing. Yeah, I mean, I, I did amateur radio for I mean the firmware for about two and a half years. Because I was doing programming during the day I started to get burnt out. So now I've sort of switch gears. And now I'm doing music production with an old friend from Adelaide, who I started singing with back in 1986. So now, that's what I tend to do in my spare time. And that's what you use Reaper for. That's right, what a game changer that is. Well, I'm so grateful to those guys. Yeah, Reaper, and then there are a couple of scripts, like Mr. Snow Barker, among others, but also other things that have truly made it accessible. And I know that I use it in a very simple way on dealing with editing a lot of audio and so on. But still, it is such a such a game changer, as you said, and just reading so many things that are being done by so many different people who happen to be blind in the whole music production world. And they're, and they're talking about things that are way above my paygrade I could learn them. But I'm not really interested in doing music production. But I love Reaper. And it works really well. And again, it's one of those things that isn't even a very expensive product for anyone. It's like $60 to get a license for it. And in the US, and it works really well. So it's a way to be able to edit these podcasts and do all the things that are necessary to to make them sound reasonably decent and so on and which is a lot of fun.
 
<strong>Joseph Stephen ** 43:45
Well, again, I think this brings me back to the labia one of our it's such an important topic. This unstoppable mindset. This unstoppable mindset is not something that other people do, and everyone just enjoys the fruit of everyone can be part of it. You know, I'm I do my bit in the community, you do your bit in the community. Someone else does their bit in the community, but if everyone excels and does the best that they can do, it contributes to the whole blind community and everyone's lives can be impacted the whole blind community and beyond actually, right. But if it if everyone's just the consumer, leaves it to everybody else to do well. Nothing gets done.
 
</strong>Michael Hingson ** 44:59
I, my wife passed away in November. And so I have more time on my own. We were basically married for two years. And I know that she's around here. So I need to continue to behave, because if I don't, I'm going to hear from her. So I got to watch my P's and Q's, which is fine. But one of the things that happened here last year, was that, like, every year, our homeowners association has a board of directors and we have elections every year. And last year, by the time the elections were supposed to happen, they didn't have a quorum. And I think it took two extensions before they finally got enough votes to have a quorum. This year, I decided to run. And one of the main things that I've said, at meetings that we've had, and I've said it emails and so on, is I want your vote. I really appreciate you voting for me. But even if you don't want to vote for me, please vote and get other people to vote. Because we need to reach that quorum. And you know what, Joseph, the quorum is 25%. So that's 1200, roughly property owners that have to vote in order to certify an election, which is a crazy low number. And I have no idea yet where where we stand last week, we were at only about 16 and a half or 16.7%. Still, and the election is supposed to be held this Saturday. I'm hopeful because I and I know others have also sent election information out and I'm hoping that we will definitely have a quorum. And as I said, I I would love to be one of the people elected there three board seats open. But either way, people should take an interest in the community, at least enough to vote for the board for heaven's sakes, we all are part of the same community, wherever we are. And we should be involved, we should take enough of an interest to be involved to some degree wherever we can. That doesn't mean we need to do everything. But you're absolutely right. We do need to be involved and take an active interest,
 
<strong>Joseph Stephen ** 45:00
Right something go down the well and others hold the rope. But you know, be part of it be.Someone once said to me, and I've always loved this quote, you know, don't curse the darkness, light a candle?
 
</strong>Michael Hingson ** 47:25
Yeah. And I've heard people say, pictures are worth 1000 words, but they also take a lot more memory. So But you're right, and a candle, or whatever you do. Be a part of it. That's one of the things that I think is, is so discouraged as people being a part of things, and there are too many people who are just not used to being active. And it doesn't mean that you need to be an activist, but you should be involved and have enough of an interest that you can help the community and without always help yourself as well.
 
<strong>Joseph Stephen ** 48:06
Right? Yeah, fine. Find what you're good at. And do the best at what you do. Yeah.
 
</strong>Michael Hingson ** 48:13
So you have nine children, you've been married 27 years. And when you went to Cambria on a bike now, was that a tandem bike? Or did you ride? Yeah, that was a that was a tandem. How long did that take?
 
<strong>Joseph Stephen ** 48:25
11 days. And it was a distance of 1486 kilometers. And it was interesting because there was maybe, I think it was 12 people that rode all the way from Perth, across through Adelaide, where they met up with us and on to Canberra. And so what happened was, as we got closer to Canberra, more and more bikes would join us. So by the last kilometer or so we had like 300 bikes. 300 cyclists it was it was fantastic.
 
</strong>Michael Hingson ** 48:56
Did you make your monetary goals?
 
<strong>Joseph Stephen ** 48:59
Yes, but thankfully back then I had other people sorting all that out. I just had to write.
 
</strong>Michael Hingson ** 49:05
Yeah, yeah. You didn't get involved in the money counting in the money changing? No. That's okay. But you were a participant and I'll bet how a lot of fun and fond memories of that yes, indeed.
 
<strong>Michael Hingson ** 49:23
Go on. Your your your children, I assume are are not none of them are blind because they didn't have the same issue of premature births and so on are correct.
 
</strong>Joseph Stephen ** 49:35
None of them are blind. A few of them wear glasses though, but for totally different reasons.
 
<strong>Michael Hingson ** 49:41
Well, a lot of people wear glasses though. It's okay. Yeah. So you, you you do you do a lot of different things. Do you do any extracurricular activities or do you think you're doing enough things that you don't get involved in sports or any of those kinds of things?
 
</strong>Joseph Stephen ** 50:00
I don't have any spare time. I mean, if I'm not if I'm not doing family things, and I'm not doing fun things, and I'm not doing work things, and I'm not doing music things, and I'm not doing writing, I'm usually trying to get a bit of sleep. But people have often joke that I don't sleep because I get so much done during the day. I just like being productive. I think I'm hyperactive, so I, I can't stand doing nothing.
 
<strong>Michael Hingson ** 50:27
What do you I hear you What do you farm?
 
</strong>Joseph Stephen ** 50:31
We have sheep, a few cows and sheep or goats. I tend to do more of the maintenance sort of stuff on the farm. The children look after the animals. I have done hay baling and fencing and irrigation and repairing goat shed floors and things like that. But I usually let the children do the animals.
 
<strong>Michael Hingson ** 50:52
Everybody seems to remember something someone has to take the executive responsibility. Yeah, exactly. Which is, which is perfectly reasonable, which is not a problem. Tell me about your writing and your books, if you would.
 
</strong>Joseph Stephen ** 51:08
I've written six books on very, very different topics. So I've got a poetry book, I've got a book on, it's called more than meets the eye. I've got a book on my my journey as a Christian and the things I've learned doctrinal things that I want to pass on to my children called sufficiency of Scripture. I've got another book about biblical relationships. And I've got a homeschooling curriculum, which I did with my wife on Braille and blindness, bright blindness, Braille and the Bible. I have a book on computer programming as a homeschooling curriculum, called the perfect programmer, referring to God as the one who's programmed everything in the DNA. And I'm currently working on a book for a missionary friend who's who's really at the end of his life, who worked in West Papua for 25 years. And he's got interesting stories of cannibalism, and aeroplane crashes and all kinds of stuff. So I've been doing working on that one, most recently. So yeah, very, very varied.
 
<strong>Michael Hingson ** 52:16
Do you publish the books yourselves? Or do you have a publisher?
 
</strong>Joseph Stephen ** 52:21
I did have a publisher, but they went broke, thanks to my books.And no, so I managed to get the manuscript back from them. And then we self published after that, which was a lot cheaper to do.
 
<strong>Michael Hingson ** 52:39
Well, but you seem to be doing pretty well with him. I was just looking And I don't think that you sent me any photos of book covers. But if you want to promote any of those, send those to me. And when this goes up, I definitely would be happy to make sure that the the book covers are featured as part of what of what we put up if you'd like. Okay, yeah, that'd be great. That would, that would be fun to do. But, you know, you've you've clearly accomplished a lot and are more important than anything, you're having fun doing it. And I think that's the really big issue that if we can't have fun doing what we're doing, then, you know, where are we?
 
</strong>Joseph Stephen ** 53:21
 Oh, absolutely. And I think that's the thing that we can live extremely fulfilled lives, and lives that are meaningful in our community. So, you know, as I said, there are pros, there are consumers, and there are producers. And I think it's just like the Bible says, and so it's better to, it's more blessed to give than to receive, I think it's far more exciting to be a producer and a consumer.
 
<strong>Michael Hingson ** 53:54
And it's always better to help people learn to fish rather than just giving people fish. Yes, exactly. If you were to give some advice, of any sort to, let's say, people who could see what would what would you like people to take away from this? There's a toughy huh? Yeah.
 
</strong>Joseph Stephen ** 54:18
Are you talking specifically about how sighted people see those with a disability?
 
<strong>Michael Hingson ** 54:25
Um, you can start there if you'd like, but whatever you feel would be relevant. advice to give people certainly, talking about disabilities is one pertinent thing but I didn't know whether you wanted to even go further.
 
</strong>Joseph Stephen ** 54:42
Find out what you what you like doing, do it to the best of your ability and help others in the process.
 
<strong>Michael Hingson ** 54:54
It doesn't get much better than that. Clearly, what would you say about disabilities in four two? The people who don't view themselves as having a disability, sighted people about blindness and so on?
 
</strong>Joseph Stephen ** 55:07
Well, I agree with you that attitude is everything, I would also hit those say that it is difficult as a, as a person with a disability related or interacting with those who don't have a disability in a family situation. And I don't think anyone prepared me. Let me rephrase it, because of the, the tight, the time at which I grew up, the emphasis was on buying people can do anything. But what they didn't tell me was how my disability was going to affect my family. And so it is, it is one thing to be proactive in terms of education and to and to break the glass ceiling, so to speak. There is also though the reality of living in a world where most people are different from you, and being responsible and reasonable and sensitive about how your disability affects others. And particularly, you know, your your wife and your children. They are often the wings, the wind between the wind beneath our wings. And they oftentolerate a lot from us that other people don't necessarily notice the carers and the people who, you know, we don't make it by ourselves. We really don't, we're all interdependent. And I guess I want to emphasize that too, that there are people in our lives, who don't have the disability that we have, who really helped us to be who we are, and we must give them credit.
 
<strong>Michael Hingson ** 57:25
Absolutely. The other side of that, though, is that those people also, whether they recognize it or not have had help along the way, I believe in something that Gandhi once said, which is that interdependence ought to be as much the ideal of man as his self sufficiency. Because the reality is, we are absolutely an independent dependent world, all the way around. And, and I think it's important to, to recognize that, that all of us get help in so many different ways from so many different people, whether we realize it or not. And it is also true, that sometimes we don't even know how we've helped other people. But if we're living our lives, we're helping other people as well.
 
</strong>Joseph Stephen ** 58:18
Yep, that's right. No, I really, I really like that. I think that the problem is, when you don't have a disability, you tend not to think of yourself as interest interdependent, right. And that's part that's part of that's part of our problem, as well. Yeah. I mean, that's why that's why people don't recognize their need for gardening in a lot of ways is because they're, they're too self dependent.
 
<strong>Michael Hingson ** 58:46
Or they think they are and they think they are, yeah, exactly what what kind of advice would you give now and say to a blind person, about whatever,
 
</strong>Joseph Stephen ** 58:57
as a blind person, don't, don't expect everyone else to make your, your life accessible, get out there and do it, and contribute and be a producer and not a consumer.
 
<strong>Michael Hingson ** 59:15
It's so true, right? I mean, that's exactly what we all need to do. And we need to learn to do it. It is so unfortunate, and in society, we just don't teach enough of that to people in general. I think we used to do it more than we do it today. But we really need to teach people to learn to step out. Take risks, when appropriate, and learn what when appropriate means but don't just sit back. It's better to be a driver than a passenger.
 
</strong>Joseph Stephen ** 59:48
Yeah, I think the in all fairness though, because of the the move to integrate blind people into sighted schools very very, very early without the special education Quite often blind people don't have the, the networks that they once had. Not that you want to only be in a blind world, you need to be in a sighted world and a blind world. But the problem is if you don't, if you've if you've never had the opportunity to learn how to do sighted things in an efficient way, I mean, we really need, like blind people to be helped be mentors and things like that, too. You know? And I'm certainly willing to do that.
 
<strong>Michael Hingson ** 1:00:46
Yeah, I hear you. And the but the other. The other part about it is that I think there are a lot of in this country there, there are a lot of attempts to provide teachers to help. The problem is that from a philosophical standpoint, and a practical standpoint, they themselves don't get the training that they truly need to help blind people truly understand what independence is all about, and how to be independent. And the result is that they don't teach some of the skills that they could teach, or that they could contribute to teaching better than they do. So the teachers themselves can be a part of the problem, and shouldn't be, but they are.
 
</strong>Joseph Stephen ** 1:01:30
Yeah, no, I agree with that, particularly in Australia, as I said, with this article, The Rise and Fall of life skills, it got to a peak, you know, back in the 50s and 60s, people blind people weaving baskets, then there was the, the the attitude of blind people can do anything, then we move to integration. So we had special education, then we moved into early integration, and it got earlier and earlier and earlier till the special education went out the window. And some people say it was because of budget and government spending, etc. But, but the reality is we've gone backwards now. 1234 Yeah, go ahead. Yeah. To before. The, the, the upward trend. Yeah, just quite sad
 
<strong>Michael Hingson ** 1:02:12
. On the episode number five of this podcast, we interviewed a lady named Peggy Chung, who is known as the blind history lady. And she specializes by choice in learning the history of blind people and blindness and so on. And she, among other things, talks about the fact that in the past as late as in the 1940s, or around 1940, I think I'd have to go back and listen. We had as many as three blind congressmen in the United States, and there's been one blind senator, now we have none. Because society has decided, once again, that blindness is really more of a problem in the wrong way than it is. And I think that can happen so much in the world, which is truly unfortunate. She has a lot.
 
</strong>Joseph Stephen ** 1:03:11
Go ahead. I ran as a candidate for political party twice in 2010 and 2016. So yeah, there's a lot of stigma attached still, in getting blind people into places of leadership.
 
<strong>Michael Hingson ** 1:03:27
She also tells us a story about the invention of the typewriter, which was really for a blind Countess to want Countess who wanted to be able to exchange or have notes go to her lover without her husband finding out fascinating stories. So if you get a chance, go back and check out Episode Five. It's really kind of fun. Well, I am going to thank you for being here. We've been doing this an hour already. We could probably go on but I think we've given people enough to think about don't you?
 
</strong>Joseph Stephen ** 1:03:56
Oh, absolutely. Thanks for having me. I really appreciate you being here.
 
<strong>Michael Hingson ** 1:04:00
How can people maybe reach out to you and learn more about you or learn about the books and all that?
 
</strong>Joseph Stephen ** 1:04:06
We have a website called <a href="http://faithfulgenerations.com" rel="nofollow">faithfulgenerations.com</a> www dot F A I T H F U L G E N E R A T I O N S <a href="http://faithfulgenerations.com" rel="nofollow">faithfulgenerations.com</a> That's where you can read about my testimony and books. It doesn't have anything about our music musics on Bandcamp two servants, T W O S E R V A N T S two servants on Bandcamp and b a n d c a s t B A N D C A M P band camp actually actually have our our first album is actually available on most of the platforms now like Spotify and that two servants. It's called further down the road. The next album coming out is over the hill and then maybe it will be under the turf. I'm not sure. Yeah, because the guy that I started singing with back in 1986. He's now 73. And I'm 51. And so it's just a little private joke between us. The well I'm 73 He's okay. Yeah, exactly. Yeah, it sounds 73 He doesn't sound 73
 
<strong>Michael Hingson ** 1:05:20
Well, we keep trying. Exactly. Well, this has been fun. And I want to thank you for listening. Love to hear your thoughts about any of this and you are welcome to reach out to me. You can reach me Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. We'd love to hear your thoughts. We didn't even talk about accessibly or anything today, but we had enough other fun things to talk about. We could have a whole hour probably you and I on artificial intelligence in general anyway, right?
 
</strong>Joseph Stephen ** 1:05:49
Oh, absolutely.
 
<strong>Michael Hingson ** 1:05:52
But I hope people will reach out to me Michaelhi@accessibe dot com or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Singular, and listen to more episodes. But wherever you're listening, please give us a five star rating. We appreciate it. We value your thoughts and your comments and your ratings and reviews. So please give us a five star rating and let us know your thoughts. And don't ever hesitate to reach out and Joseph for you and for you listening. If you know of anyone else who might make a good podcast guest, please email me please let me know. We are always looking for more folks to interview and we appreciate your help to find them. And the number of people have done that over the past year and a half plus, and I'm sure we'll get more of those. So don't hesitate to give us your suggestions. We are always looking for people to talk with. So Joseph once more. Thanks very much. And I really appreciate your time and all of your your good thoughts today.
 
</strong>Joseph Stephen ** 1:06:53
Thanks for having me.
 
**Michael Hingson ** 1:07:00
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Software Engineer with Joseph Stephen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/09c5d815-9f5b-4f9d-a8e4-e981b945036d.mp3?source=rss&amp;ext=asset.mp3" length="43589268" type="audio/mpeg" />
<itunes:episode>137</itunes:episode>
</item>
<item><title>Episode 136 – Unstoppable Learning Experience Designer with Ashley Dunn</title>
<guid isPermaLink="false">https://pinecast.com/guid/a6ef48de-02f6-437e-9cfd-66c4f0706a90</guid>
<pubDate>Fri, 16 Jun 2023 22:48:57 -0000</pubDate>

<itunes:duration>01:20:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2d8ab8bd-8129-4fa7-b3d3-14a007103c4e/UM136-Ashley_Dunn-Coverart.jpg" />
<description><![CDATA[<p>What is a “Learning Experience Designer”? Listen to our episode with Ashley Dunn and see. Ashley is a first-generation West-Indian American with parents from Grenada and the United Kingdom. She grew up in a world where many people were different than her. While her elementary school days did include more black people than white people, she had the opportunity to and chose to attend a high school primarily composed of white people. As she will tell you, she learned during that time how to be an advocate for herself as well as how to get along with people with different priorities and upbringings than she experienced.
 
After college Ashley began teaching where she further developed an amazing viewpoint that helped her work and live with a number of different kinds of people with a wide variety of identities many of which she had not observed before. Wait until you hear Ashley discuss the first day of hunting season while she was teaching at one particular school.
 
Today Ashley works as a Learning Experience Designer which is a job that permits her to help create a curriculum that is more understandable than many might think possible, especially in the tech industry where Ashley works. Also, Ashley owns her own side business, Nuggets Of Knowledge LLC. her business is an education consultation organization providing tutoring and college preparation for students of color in the DMV area.
 
<strong>About the Guest:</strong>
 
 
Ashley Dunn is a seasoned educator currently working in the tech space as a Learning Experience Designer. She is a first-generation West-Indian American with parents from Grenada and the United Kingdom. She lives in Maryland with her husband Sedar, who is Liberian American, and her son, Lucas. As parents they find it key to provide their son with a strong sense of his diasporic identity, pulling from his family's rich histories. The commitment to see people as they are, and provide a safe space for others to share their identities is the core of what Ashley is most passionate about.
 
Her academic experiences at Dickinson College (B.A.), Notre Dame of Maryland University (M.A.), and McDaniel College (PBACC) have been centered around Equity studies in the secondary school environment. In  February of 2020, she was a key-note speaker for the Dickinson College Education Department, and a professor intern in the McDaniel College Excellence in Equity graduate program.
 
Before moving into her current role in tech, she taught high school English for 9 years in private and public schools in the Washington DC area. Her classroom was complete with diverse authors and time invested in class discussions connecting students with a range of experiences. She then transitioned to a Curriculum Specialist role managing curriculum for grades 6-12 in the most diverse school district in the Washington, DC area. She enjoyed influencing the texts selected in classrooms, developing anti-racist teacher training, and ensuring equitable implementation of curricular resources. She managed the district reading intervention programs for students who were not yet reading on grade level. She loves learning and ensuring that learning is accessible and inclusive for learners.
 
Following the birth of her son, Lucas, she decided to curate her passions into a business empowering families similar to her own. She is the owner of Nuggets of Knowledge LLC, her education consultation business providing tutoring and college preparation for students of color in the DMV area. Nuggets of Knowledge content is a combination of her experience as a teacher and a parent educating her son at home. The knowledge of nuggets promote inclusive learning that can be directed at home by parents who do not have a background in education.
 
<strong>Ways to connect with Ashley:</strong>
 
<strong>LinkedIn:</strong>
<a href="http://www.linkedin.com/in/ashleywilliamsdunn" rel="nofollow"> </a><a href="http://www.linkedin.com/in/ashleywilliamsdunn" rel="nofollow">www.linkedin.com/in/ashleywilliamsdunn</a>
 
<strong>Website:</strong>
<a href="https://www.nuggetsofknowledgellc.com/" rel="nofollow">https://www.nuggetsofknowledgellc.com/</a>
 
<strong>Facebook:</strong>
<a href="https://www.facebook.com/nuggetsofknowledgetutoring" rel="nofollow">https://www.facebook.com/nuggetsofknowledgetutoring</a>
 
<strong>Instagram:</strong>
@TeachwithAshD
 
<strong>Google Business:</strong>
<a href="https://goo.gl/maps/qGUjgJ5FPasjJ7io7" rel="nofollow"> </a><a href="https://goo.gl/maps/qGUjgJ5FPasjJ7io7" rel="nofollow">https://goo.gl/maps/qGUjgJ5FPasjJ7io7</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>Unstoppable Learning Experience Designer with Ashley Dunn</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a6ef48de-02f6-437e-9cfd-66c4f0706a90.mp3?source=rss&amp;ext=asset.mp3" length="48142944" type="audio/mpeg" />
<itunes:episode>136</itunes:episode>
</item>
<item><title>Episode 135 – Unstoppable Co-Founder and Director of DEI Leadership Institute with Maria Putnam</title>
<guid isPermaLink="false">https://pinecast.com/guid/c848348c-9e8f-4ae2-90fc-37a494e2bcb1</guid>
<pubDate>Tue, 13 Jun 2023 11:00:32 -0000</pubDate>

<itunes:duration>01:00:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/61d1a0a1-5084-4aca-b396-754597944e8b/UM135-Maria_Putnam-Coverart.jpg" />
<description><![CDATA[<p>Maria Putnam is originally from Bogota Columbia and grew up there. She has had opportunities to study in places like Switzerland and France and finally ended up here in the United States where she did her college studies. While in college she met her significant other who became her husband. Now, long after college, she and her husband have two children and live in Colorado.
 
Maria says she always has been surrounded by people different than she. She has always been interested in embracing different kinds of persons which lead her to working in education. She will tell us all about that as you will hear. After obtaining her Master’s degree she oversaw the International Studies program for the Denver public school system.
 
As often happens on Unstoppable Mindset, when we talk about the subjects of Diversity, Equity and Inclusion we do talk about how persons with disabilities are left out of Diversity conversations. Maria rightly says that this happens due to a lack of education about disabilities. I think you will appreciate what she has to say. You also will see how her DEI Leadership Institute helps to improve the education of all of us concerning true Inclusion.
 
One final comment is in order. We have had a number of guests who discuss the concepts around DEI. This is, I believe, our third in a row. Rest assured that this is a coincidence. Many who ask to come on Unstoppable Mindset do happen, in one way or another, to be involved or interested in the concepts about Inclusion and Diversity. These conversations are relevant and, like you, I get to hear many different thoughts and points of view. What a great learning experience for all!
 
<strong>About the Guest:</strong>
 
 
<strong>Maria Putnam</strong> – Co-Founder and Director, DEI Leadership Institute
Maria Putnam has experienced the achievement of business success through deep connection with people and cultures. She has more than 20 years of experience supporting effective Diversity, Equity, and Inclusion. She holds a master’s degree in Community Education and a Principal license from the Department of Education from the State of Colorado.
She has led inclusive practices for hiring committees, organized global leadership conferences and guided major corporate clients (Comcast, Cisco, Ericsson, Coors, Starz Entertainment) with DEI marketing strategies and campaign execution in reaching target markets in Hispanic, African American, and Asian communities.
Maria has developed leaders in global international studies programs and supported the career growth of minority candidates in teaching, social services, and administrative leadership for Denver Public Schools in partnership with the International School Network and the Asian society. Maria has also built a strong network in the business community and partnerships with not for profit and social service organizations. She is fully bilingual and multicultural.
Maria is a frequent conference speaker and has served on multiple boards including the Global Chamber where she has been a global advisor since 2015.
She also serves as the DEI advisor to the City of Denver Global Landing Pad, a business acceleration program that seeks to assist foreign companies to validate their fit with the US market and explore opportunities in Denver. 
Maria’s work has been recognized and published by the national and international media. In 2019 she was the recipient of the Champion Award for leadership in the Global Chamber and her activities associated with immigrant businesswomen in Denver were the subject of a feature article in the Denver Business Journal.
 
<strong>Ways to connect with Maria:</strong>
 
e-mail: <a href="mailto:mariaputnam@leaddei.com" rel="nofollow">mariaputnam@leaddei.com</a>
website: <a href="http://www.leaddei.com" rel="nofollow">www.leaddei.com</a>
LinkedIn: <a href="http://www.linkedin.com/in/maria-putnam-17b60ba7" rel="nofollow">www.linkedin.com/in/maria-putnam-17b60ba7</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. Thanks for joining us, we really appreciate you being here. Hope you enjoy our talk today with Maria Putnam, who is a co founder of the DEI Leadership Institute. Among other things, she's got a lot of awards and different kinds of things that she can can tell us about. And so I'm not going to give it all away because it's more fun to let her tell her story. So Maria, welcome to unstoppable mindset.
 
<strong>Maria Putnam ** 01:54
Thank you so much, Michael, thank you for this opportunity.
 
</strong>Michael Hingson ** 01:57
And and how goes it in Denver today. November
 
<strong>Maria Putnam ** 02:01
we have a storm. You know, it's storm a last night so it's been it's snowing, so it's cold right now.
 
</strong>Michael Hingson ** 02:11
Well, we have cold weather, but we don't have a storm here in Victorville. But the weather is still cold. So we cope. Well tell us a little bit about you kind of growing up and how you started out and all that I always like to start at the beginning as they say
 
<strong>Maria Putnam ** 02:26
Perfect. Well, I am from Bogota, Colombia. I grew up in Bogota and love my city had the opportunity to actually study overseas since for my high school, I actually traveled even Switzerland and then in France and actually ended up here in the United States. Then I saw I, I did all my education here in the states in I have been always passionate about diversity, equity and inclusion. I think that early in my years when I had I was surrounded by by students, my classmates from all over the world. It was my first introduction to to the i in the best way. So yeah, and I have been doing diversity, equity and inclusion for the last 20 years.
 
</strong>Michael Hingson ** 03:25
So you did college and so on in the United States. Did you go to college? Yes, I
 
<strong>Maria Putnam ** 03:29
went to college. I did my master's in education. I got a principle license. I've been in education for a while. And yes, so all my education has been in the United States.
 
</strong>Michael Hingson ** 03:46
Wow. So what did your parents think about all this traveling and so on? Or did they encourage it and support it and all that and how do they help in the process?
 
<strong>Maria Putnam ** 03:56
Oh, yeah, well, yeah, yeah. They always help me and support me especially my mom she she has been my my hero my whole life. So yeah, they always support me and I am the only one from my family who actually decide to leave a bra. My my brothers and sisters they think is travel and they may we study a year and they go back but nobody has really moved out of the country.
 
</strong>Michael Hingson ** 04:28
Well, they they obviously enjoy yes there.
 
<strong>Maria Putnam ** 04:31
Yes, very much so they love Colombia. They they do love Bogota.
 
</strong>Michael Hingson ** 04:37
It's a it's a pretty big city, isn't it?
 
<strong>Maria Putnam ** 04:39
Oh, yes. Bogota is a big city, very metropolitan. We have all kinds of businesses there. And yeah, it's a it's a really big city. Yeah.
 
</strong>Michael Hingson ** 04:54
What's what's the population do you know?
 
<strong>Maria Putnam ** 04:57
I don't know what is the population by I will find out for you. I have not, but I know I
 
</strong>Michael Hingson ** 05:03
know have big city. Yeah. I've been curious. Yeah. Well, I knew that it was a pretty large city. And it's definitely metropolitan is as big cities are. And but but she moved to the US what made you want to stay here as opposed to going back there like all your siblings?
 
<strong>Maria Putnam ** 05:18
Well, I came to school here. I mean, I did my education here. So one thing leads to the other. And when you are an international student, what I didn't know is that they give you like a green card for two years with some, somehow some way that the system kind of Recompense give you kind of break, because when you are an international student, you are not allowed to work. Or to I mean, you're supposed to have all the funding to come to study here. But when you finished actually, immigration gives you like a working permit. So you know, I got that and I started working in one thing led to the other I actually made my husband in, in college in so yeah, and then we decided to stay here we thought about going back to Colombia, and then that never happened. And I mean, like, go and move back to Colombia. And then it happened. And so I established myself here. That's been I have two kids, and they are from here. And it's hard when you have kids here. Really go back and you know, and just leave them here I am fro I am so a Colombian mom in that regard.
 
</strong>Michael Hingson ** 06:44
So are you still a Colombian citizen or a US citizen? Or do you do both? Or what? Oh, I have to citizen. Okay, that makes it easier to work, doesn't it? Oh, yes, it
 
<strong>Maria Putnam ** 06:55
does. Yeah. Because I yeah, I Yeah. Columbia allowed double, you know, to have another citizen chip. And so we have I have both.
 
</strong>Michael Hingson ** 07:07
How old are the children?
 
<strong>Maria Putnam ** 07:10
My daughter is actually very, and my son is almost 19 is going to be in an M in a month. Yeah.
 
</strong>Michael Hingson ** 07:20
So have they been to Colombia yet? Oh, yes. Okay.
 
<strong>Maria Putnam ** 07:24
Yes, yes, yes, they have been in Colombia. And I always try to take them for summer rakes and Christmas times. So yeah.
 
</strong>Michael Hingson ** 07:37
What was your master's degree in?
 
<strong>Maria Putnam ** 07:40
It was in community education,
 
</strong>Michael Hingson ** 07:43
which, of course, means that it's a great way to understand why you got involved in one way or another and the whole concept of diversity, equity and inclusion.
 
<strong>Maria Putnam ** 07:54
Yes, absolutely. And I had the opportunity to do my master, and Vermont, in Ghana College in I really liked that I was able actually to do it there. Because the people who actually go to that school are very progressive, as people who's really making a difference in the world. I think that was one of the best decisions I made was to go to Ghana college.
 
</strong>Michael Hingson ** 08:28
So when that was over, and you had your master's degree, what did you then go off and do with that?
 
<strong>Maria Putnam ** 08:34
Oh, I was working with a location at that point. So I The good thing is I was able to apply, I was doing, I was actually overseeing the International Studies program at the Denver Public School is one of the biggest largest school districts in the United States also. So I was overseeing the International Studies program. And actually, my thesis at that time was basing inclusive leadership. So it was really good to develop a program that actually gotta apply in the district at that time.
 
</strong>Michael Hingson ** 09:13
Uh huh. Yeah. What? So what was the basic premise or the conclusion? Well, in the conclusion of your thesis,
 
<strong>Maria Putnam ** 09:23
it was more into the emigrants and how, how we can Oh, he was a whole campaign in educating, educating leaders to communicate, to have a more effective communication with immigrant communities, and was all based in education equate educating the leaders so they can have a bigger impact. And in communicating with the immigrants, not only the students but also the parents
 
</strong>Michael Hingson ** 10:00
And what has happened with that? I mean, obviously, you had some ideas and thoughts as to what that should look like and how to help in educating and getting people to be more accepting. How does all that work? Well,
 
<strong>Maria Putnam ** 10:15
I think the key is, I think it has to be with redesigned the communication systems and institutions. So they have a bigger impact, such as I think that, you know, the school districts they have, they have layers of who do you know, the people who's in the central office and the people who is down in the school settings. But I think they established recruitment and start with, I mean, it started with recruiting the right leaders, the leaders, who are actually well equipped to lead with the with diversity, equity and inclusion, and how that actually goes through the school settings, and how we communicate with those leaders in the school settings, and how we help them to, to obtain all the tools. So they can, they can communicate better with teachers in the how they can communicate better with the students and how they communicate better with the community.
 
</strong>Michael Hingson ** 11:24
So what's an ideal person who you would like to see recruited for leadership positions in a school district, whether it's the superintendent or some of the other decision makers?
 
<strong>Maria Putnam ** 11:36
Oh, well, I have met wonderful principals who I think they will do a really good job as a superintendent, I think that as as a as a deposition of superintendent, that person should have been, they must have an experience in the classroom, for example, I'm talking about yesterday, because they will understand better or in a school setting, so they will have a much better understanding. Because it's all about the kids. I usually say, we all, we all have one purpose, and it's the well being of the kids. And but the kids, you know, when the kids they require the parents require the teachers require. I mean, it's a whole team that actually is helping every single child.
 
</strong>Michael Hingson ** 12:35
Yeah, it has to be more about a team than one person that the world has. Well, has, I really should learn that it's all about being part of a team. And listening to the whole team. It would seem to me, Yep,
 
<strong>Maria Putnam ** 12:50
yeah. No, I always, I always say take takes a village.
 
</strong>Michael Hingson ** 12:55
Yeah, it does take a village. Yes, yes, yes. It, the whole issue of diversity and so on, has been an interesting one. We've talked about it a number of times on this podcast, I don't know how many of our episodes you've listened to. But one of the things that I always talk about with diversity when the subject arises is the problem with diversity is it leaves out disabilities, when you ask people about diversity, they talk about culture, they talk about race, or gender, or sexual orientation, and so on. And disabilities aren't included in the conversation. Now I recognize that people have levels of expertise about their particular area of diversity. But the problem is that we leave some things out. Inclusion, we shouldn't leave anyone out. Because either you are inclusive, or you're not, you can't be partially inclusive, or, Oh, well, we do include people from foreign countries, or we include people who are black, but that doesn't include everyone. How do we change that?
 
<strong>Maria Putnam ** 14:08
Well, here's again, to someone who don't see it a different way than implication, I think we should put more in education. I think education is the key. I think that that will be from my perspective, the solution to any problem is to really provide more education all the way around, and you're absolutely right. I have here comments about disability disabilities, where people say I didn't know. Yeah, civilities was a DI, problem, or di including the DI I have here think so. I think that goes back to the roots that goes back to education, how much education are we giving? Or we are offering in the curriculum to begin with? You know? Yes, in a school settings we do we know, we have all the program for IP, you know, and those numbers are really going higher and higher. But also in the, in the, in the workforce, and the workforce. I mean, if you really look at the statistics, and the studies, a lot of people is afraid to talk about any disability because they are afraid to be rejected, to don't be to be fired, too. So there is there is that is a big proportion of okay, how we can deal with, with education, you know, in how we can incorporate education everywhere. That's why, for example, that was that was my, my inspiration to create in the DI Leadership Institute. And it was that people to educate themselves. So in that way, every leader can make better decision they are equipped with, with better tools.
 
</strong>Michael Hingson ** 16:28
Well, tell us if you would more about the DEI Institute, what it is and how it's set up what it teaches and so on, if you would,
 
<strong>Maria Putnam ** 16:37
oh, absolutely. So, the DI Leadership Institute is designed to, to help leaders to obtain the history to obtain all the education and history in data and how to measure results in in to really understand what is what is the i di is a big broad topic is a huge topic is now something that is, I always say a certification is it's Yeah, to give you a lot of a lot of knowledge about every single subject. But it's a big umbrella topic you can spend many, many years I mean, the more honestly, the more I know about the AI, the more I know that I have much more to learn, right? I mean, I when somebody come across to me and say I'm an expert, then the I will always say well, I don't know if we can ever be an expert in this area, because it's so deep and I have so much respect for the topic and for the subject of di so I'm going back to your question. The Di Di certification program is called the master Certification Program is a is an online self paced. Advisor provided program is in last six to eight weeks. And they have an advisor the whole time and the students they have to develop a project for chain. So they have to apply what they are learning in the program. This is not a checkbox certification. So that's that, that was the, my, my mission with this certification program was to really help those leaders to learn.
 
</strong>Michael Hingson ** 18:46
So, so how do you do that what what do you teach? Or how do you help them to self discover the idea of becoming a person who is more open to things that are different or becoming more inclusive?
 
<strong>Maria Putnam ** 19:03
Yeah, well, the program itself is designed in three entry levels and every level has between four to six modules. So, in every module, they they have to they have to well they start doing the project for chain. So when they start the program, I meet with the students and we talk about the expectations through the program. And when they finish the level, the first level they meet with me they by that time they have already identified a gap in their workforce, the workplace with that they can they can apply the DI any area where they feel like they want to they want to apply so so they have to self check themselves. The program is designed for them to check their knowledge self check the knowledge and then they have to develop they have to in the second in the second I'm level they have to send a draft with the their project for chain. And we we work on it, I mean the student, we are in communication with students all the time. So I am a communication asking questions, what about this? What about that, because sometimes they they don't know how to break it down, or they don't know how to just get the concept and in creating a solution for the gap that they are, they have identifying their companies. So, so they develop the whole the whole project four chain, and at the end, they have to submit the final and the final have to meet some requirements. So they have to know how to, you know, the timeline, launching the program, who who will be the people that will be supporting the everything that they have a project for chart project. And so I work with them, and I help them to identify, and sometimes they don't know, is depends, sometimes they already have identified exactly what they want to do. So I help them through the project for chain so they can finish the program with something that they can apply. And they right now actually, I have a group of people who have graduated and we meet once a month. And they it's amazing. They they launched their they launched their product for chain and is huge. I mean, they are really making a difference in their companies.
 
</strong>Michael Hingson ** 21:39
So what kinds of projects or, or programs have people started within their companies then being with the with the Institute?
 
<strong>Maria Putnam ** 21:49
Yes, actually, they have created, they have worked with the I have things one, for example, who's in the recruitment and the HR. So they have review all the recruitment, in more for retention, also. So they create a whole program with a DI perspective with the inclusive vocabulary. That's one I have another one who actually create a community at the AI community in the company. In they have 15 people in they are really and those 15 people belong, they come from different department. So they have the DI voice. And they meet with HR department, and they made with the CEO, and they meet in today they are really proactive on the DI they are the voice. I have another my students who actually, at the time that she took the certification, they they were they were a new company, but the company that she was working, so she presented her project. And that led to a whole department of the AI. So they have people in the department right now. And and they are creating the company somehow have clients so they are creating more inclusive communications all the way around. So they are making sure that has an inclusive communication system.
 
</strong>Michael Hingson ** 23:29
So when the program do you talk about different kinds of areas of difference, whether it be race, or gender, and so on, or I'm trying to understand a little bit more about exactly what you do. And of course, the question that comes to mind is and how do we make sure that disabilities become part of that conversation?
 
<strong>Maria Putnam ** 23:47
Yeah, well, the program itself. That's funny, because I will be actually talking about that next week. Yeah, the program itself is designed to cover all the areas, and one of them is disabilities. One of their sensibilities, that disability part actually. We talk a lot about the disabilities in with is with the HR, the people who's working in HR departments. And they, they are the ones who actually have talked the most about and they so that's, that's where we focus more is where are they? How the company is making sure that they their accommodations for all the disabilities.
 
</strong>Michael Hingson ** 24:40
And what what kind of discussions or conclusions do people have about that? Well, yeah, let me just ask that and then we can talk about it. But so what happens when that subject of like accommodations and so on comes up? Dealing with disabilities?
 
<strong>Maria Putnam ** 24:59
What Well, the first thing that happened, and I experience with HR especially is with HR more than anything, they usually say that they, they are doing everything. If they if they have an employee who requires specific accommodation, they, they, they do whatever is needed. But when we go, when we actually go down to talk about what kind of accommodations they have, specifically, I notice that they actually are aware, but they they actually, actually not too long ago, one of the companies actually, they did the whole investment in, there are some computer tests that people have to take. And they were not aware that there is no everybody can really go on the same read at the same level. So they actually invest in the programs to have actually people have a problem due to, you know, any disability, for reading, that they get an extra time. So, yeah. All people who actually English is not the first language, they also are accommodating a the testing.
 
</strong>Michael Hingson ** 26:25
But what about bringing someone into the company who can't even see the computer screen? And needs the accommodation of having what's called a screen reader or special software to to actually be able to know what's on the screen, much less? how accessible the program, the test is, for people with screen readers have? Have those kinds of discussions ever happened? Or is that something that could be brought to, to bear as far as educating people about those are just as valid of issues to deal with?
 
<strong>Maria Putnam ** 27:06
Yes, actually, that came up in one of our conversations. And the company, actually, who have two people, they say that they already have all the equipment because they were working from home. But companies right now more than ever, are really willing to invest in any technology to help their employees.
 
</strong>Michael Hingson ** 27:32
Yeah, it's, it's important, because a lot of times we hear, Oh, it's too expensive to go pay 500 or $1,000, to get a screen reader. For for someone, we just don't have that kind of budget, even though they spend a lot of other kinds of money for other people to make it possible for them to be happy and function at work. We could talk about computer monitors and and even turning on lights is an expensive proposition. But the fact is that, in my experience, as a society, we have not yet truly recognized that financing, what we need to do to be fully inclusive for persons with disabilities should be part of the cost of doing business that it tends to be more of a fight than it needs to be. And I think you're right, it's all about, or at least in large part about education to to change those attitudes. But there is a lot of fear that goes along with it as well.
 
<strong>Maria Putnam ** 28:47
Yeah, I agree with you. And I have seen a huge sweets after 2020. I think that companies were not that okay. Like you mentioned before putting their money on an investing in those employees who need who needed that specific accommodation. Now, they they are now they do it, the ones who are resisting or didn't see it. And and that's the conversation that I have with HR directors is the company now is very willing. And I think like I said, I think before 2020 You can you can easily hear those stories that it was too expensive. They didn't see the need or just the easy way was just not to hire the people.
 
</strong>Michael Hingson ** 29:38
Yeah. Yeah. And that that unfortunately is still all too often the case. COVID has caused us to operate in a more virtual environment. But I in listening to what you're saying. The other side of that is to just say well then You just work at home, because you've already got this at home, doesn't give people the opportunity to work in the office. And so there is still that part of it. And then there, there are also other issues like, what does a company do to make sure that its website is fully inclusive and accessible to all people. Today, still, about 98% of all websites are not inclusive. Even in the COVID era, the Kaiser Health Foundation did a study I think, in 2021. And they found and they looked at 94, different COVID websites that dealt with being able to register and go get vaccines or get COVID tests, and so on. And only 10 of the 94 had even done anything to make sure that their websites were accessible or inclusive to all. So the conversations are still not happening nearly like they really should. And kind of what I'm wondering is because it sounds to me, like the DEI leadership certification program would be a great place to have more conversations about some of that.
 
<strong>Maria Putnam ** 31:18
Yep, absolutely. And it is and open. I mean, when we are doing that, well, that's one of the reasons. And it's very successful during the project for chain, because they have to develop and then when you talk to leaders to kind of find out the ins and outs of what do they have in place and what they are missing. Like I said, in my experience after the 2020 companies are more open to invest. Of course, with the pandemic, also, a lot of people is working from home more than they were before the 2020. So so that, you know, the the overhead, the overhead, it's, it's better for companies because they don't have to spend in so many things. They don't have them, the cost of overhead is not as much as they used to. And, actually, and that goes with something else. And is that the power of inclusion. Okay, yeah, people is working in their home people, as you see in everything that they all they already have their screen reader, they have everything, but how are we including those employees? How are we making sure that those employees feel that they belong to the company they have? I mean, what are they doing? And that's something that I have in some conversation with, with, with leaders. So like, what are you guys doing to make sure that everybody, you know, is included and feel included? That is called different? You know, I think that is a difference between, you know, do you do all the inclusion You Do? Do? Do you take care of the communication, you do all these ins and outs corporate. But how is the next buyer housed is that people feeling that sense of belonging. So that's a huge part there. And I think that is very convenient to have people working from home. But I don't know. At the end, how that really is, is it's beneficial for people because we are people in we need that. That, you know, interaction with other people, knowing the screens is a whole different experience.
 
</strong>Michael Hingson ** 33:36
And maybe the way to look at it is we need sort of a combination of the two people do like to interact with other people. And there is a lot of value in doing that. But if COVID has taught us anything, I wonder if it is that it is also appropriate to let people spend some of their time working at home, in what's a more relaxed environment, so that they are able to not be distracted by so much interaction. But I think you're right, that having just totally one way or the other is really the issue that tends to be a problem. And that there's room for allowing people to interact and have time in the office but also maybe allowing people to be able to be more flexible and spend some time working virtually.
 
<strong>Maria Putnam ** 34:38
Yeah, yeah, I think that I think that the extremes are not that good. I think that's something in the middle to balance time working from home and time actually interacting with other human beings. Talking about that will lead me to think about mental health and mental health but also as a whole is is another new layer of the eye. Because the numbers and mental health issues actually were really high during the pandemic. And so we have to kind of have balance, we have to have balance. I think companies need to think about their well being, oh, the employees in? Yeah, so that's, yeah, I don't I don't think that we are not we have no machines, we are the people, we are no computers that we need to interact with people in? And yes, it's convenient. But as you know, Michael know, everything that is convenient. That's good for us.
 
</strong>Michael Hingson ** 35:46
Yes.
 
<strong>Maria Putnam ** 35:49
So, so I kind of question that. Now, my question that I asked myself some time, what is gonna I mean, a lot of real estate, the real estate, a lot of buildings, commercial buildings, you know, companies say No, I don't need that building now. Because everybody's working from home. So the question is, what is gonna happen? If, are we going back that people has to be working from the office all the time, and our company is ready for that? Because I've been that it's been it's been a big chain in the world with this doodle, commuting and not and working from home and they online. So and we have to think about with the DI land, how inclusive? Are we? How do you really have a sense of belonging when you just work from home, and you just see all your co workers in meetings and through that computer screen? Because you connect with the people and but that doesn't mean that you develop a relationship with people, when you work in person, you have more opportunities to develop those relationships to have conversations outside the meetings.
 
</strong>Michael Hingson ** 37:11
So what's the solution?
 
<strong>Maria Putnam ** 37:14
I will think that the solution is to call half and half. I think that i i I talked to someone not too long ago, that was last last week. And they were saying that they were required to be three days in the office. And then they will work two days from from home, which I seen that will read that right there, I think will be good for for people thinking about the you know, mental health and in being feeling included, included. Having the feeling of belonging. That's what I think now, if we go more into being one working from home and our communication, our connections is through online meetings. Well, I think that the companies need to put an extra effort on how to make people feel included, and how to how to get and how to do work with so many other leaders.
 
</strong>Michael Hingson ** 38:26
Should companies sponsor more social events for their employees after hours, and so on? Was that one way to do it? I do agree with you. As far as the concept of a hybrid or working some from home. And some in the office, I have a niece who works at a job where she's required to be at the company, so many days a month, and I don't even know what it is. But the rest of the time. She does work from home, which helps her because she has a son who has a seizure condition. And on the days that she goes into the office, he is really home alone. So there are some cameras and she can help keep an eye on him. And he's had some seizures when she's not at home. They haven't been too serious. But still, she likes the ability to have a somewhat flexible work schedule. And she knows what days she has to be in the office but she also knows what day she can be home and she can plan accordingly. And she would say that it does make her life a lot better that she can be around her son a good part of the time and her husband works at a job where he has to be at his workplace all day he and every day he works for an aircraft an airline actually, and he's involved out and being in mechanic or supervising mechanics, for repairing airplanes, and so on. So it's kind of hard to do that remotely. But she takes on the responsibility of working with her son, a lot more than than he does, although in the weekend on the weekends, then he he helps. But she likes the fact that she has the ability sometimes to be at home. And only sometimes she has to be in the office, and she does establish relationships with people through that hybrid environment. But it does bring up the point, should companies do more to create maybe some other opportunities for people outside of just the regular workplace to get together and socialize? Or maybe after, after work parties or something? What? What do you think about that conceptually,
 
<strong>Maria Putnam ** 40:56
I really like that idea. I think that they should be mandatory, because otherwise people don't do a little more like a requirement that they do. Part of part of the, you know, the agreement, when they sign a contract with the companies that they will attend, let's say from 10, at least five of the require meeting. So here's so that will be that will be a good solution. People who have families, it's hard for them sometimes to take time away from their kids. And from there. So we have to be also be conscious about it. Because I mean, let's say well, okay, Saturday activity, Saturdays are, you know, taking the kids to soccer rather than so their family days? So I think it's working perhaps. Well, and another thing that I was thinking when you were talking about the example that you were given is a lot of the people who's working in companies, they're not even in the same state. Yeah. I know, people who actually is in Colorado, working by their companies in New York and San Francisco. So yeah, how to make that happen? Because if everybody's in the same city, okay, perfect. So it's a little bit tricky, but but I think will be so beneficial. In I think that it will be it will be, it will help tremendously. I mean, some people have families, but some people don't have anybody, and that people who don't have anybody, it's hard. Sometimes. The workplace is the only place where they see people. Yeah. Otherwise they're at home by themselves the whole time.
 
</strong>Michael Hingson ** 42:48
It becomes their family. Exactly.
 
<strong>Maria Putnam ** 42:51
Exactly. Exactly. So yeah, I think that we're thinking about the eye and thinking about mental health. And there is a balance there that I I hope that it, you know, we are leading into that we are leading to be more conscious. That's the word consciousness.
 
</strong>Michael Hingson ** 43:12
How many people have gone through the DEI Leadership Institute and graduated?
 
<strong>Maria Putnam ** 43:18
We have about, like, 120 people right now.
 
</strong>Michael Hingson ** 43:23
Uh huh. When did it when did the institute start?
 
<strong>Maria Putnam ** 43:27
officially start in 2020? Even Yeah, 2020. We started with the certifications.
 
</strong>Michael Hingson ** 43:34
Did you start because of COVID? Or was that just a coincidence?
 
<strong>Maria Putnam ** 43:38
It was a coincidence. That's funny, because they sleep was the sign to be in person. We were actually we were not that we make a switch because we were already doing some in person trainings like the whole program, we have a place where the people were going and in the specific amount of hours in studying so we have to chain the whole model to do it online. The nice thing is the two before 2020 did not start online. It was in person and it was here in the in Denver, Colorado.
 
</strong>Michael Hingson ** 44:20
So with it opening to being a virtual program. Have you found that that has opened the opportunity to bring people in a lot more from other states or even other countries?
 
<strong>Maria Putnam ** 44:33
Oh, yes. Very much so. And very interesting. We have we have actually a few from London. We have from India. Canada. So yeah, not only from the States. So yeah, I think that and I really liked that idea of Ah, I think that the internet, the technology has really help a lot with education. And we can reach to people that we weren't able to reach before. So I think that they're online, and then the model, the model is really high, it's really good because people can have the mean, everybody had jobs, and they can accommodate eight hours a week to study in their own spare of time. So when they have time, they accommodate their schedule. And so it's very convenient. And I think that we are going that direction, because that made me think about education, because a lot of people is studying more online right now, taking classes online that go into a physical building.
 
</strong>Michael Hingson ** 45:57
And if they've come to the institute, they're more motivated to do it, because they're obviously paying for it, or somebody's paying for it. So there's a little bit more incentive in their minds to actually do the studying and do the work.
 
<strong>Maria Putnam ** 46:10
Yep, yep. Yep. Yep. Yeah. And, but
 
</strong>Michael Hingson ** 46:15
because I'm thinking about schools, you know, we read all the time about how students Elementary in high schools and so on, have not necessarily kept up and they're, they're at a lower level than they were pre COVID. But it makes you wonder, Where is the incentive on their part, or on the part of their parents to really help them understand the value of doing it remotely? And I understand that, especially with children, there can be a lot of attention issues that that don't help. But so the the incentive isn't there, in the same way that there is for somebody who makes the conscious decision to do something like attend the institute?
 
<strong>Maria Putnam ** 47:03
Yes, absolutely. Yeah, that's a that's there and really help with the program actually really helps to have an advisor because the advisor is right there actually checking on you check in on Okay, how are we doing? Do you have any questions that you want to so sometimes that to have that is not only the program that you just signed in and when your time is up, you are not allowed to get into the program? You are not allowed? Well, I mean, if there is there is there is programs where you buy the program, and you do you have a specific time, let's say one month, and you don't you you sign in or out in you, you perhaps did your time is up in you try to get in, you're already out because your time is expiring. So nobody really cares, did you really get information or no nobody cares. So do the easy to test completely different because you have an advisor who actually is checking on you is like okay, do you need any help? That is any question because we can see if the person where is the person in the process of their assignments or everything that he they have to do so. So they are not alone? They Yes, the pen the money that they pay. But also there is someone working with them.
 
</strong>Michael Hingson ** 48:36
And people can somewhat work at their own pace. So they may not complete it in exactly eight weeks.
 
<strong>Maria Putnam ** 48:42
Yes, they are. We have we have students as well life happened, like happen or holidays happen, you know, and and so people ask for more time. And yeah, we give them more time in the areas that they really finish with something that they can they can use. So yes, they Yeah, it's yeah, sometimes it's you know, we send messages in a you know, did you know you're about to have a week's let me know. I mean, and they usually go okay, now I have been busy now. I will do these and so we accommodate the people so they can finish the program? Yeah.
 
</strong>Michael Hingson ** 49:26
So tell me once the program is over the DEI Institute leadership program is over for someone they've graduated, then what happens with them?
 
<strong>Maria Putnam ** 49:35
Well, then they are automatically invited, and part of the network of people who has graduate so we meet once a month is a DEA Master Practitioner Network. And they have the opportunity to meet other people to learn what they do and to support each other And we keep learning that it's actually a really good learning dynamic that we have in that group. And also, once a year, we have the DI Leadership Conference. So they are invited to showcase their product for chain and to keep making connections. So, I mean, the certification is the first step, because they keep learning.
 
</strong>Michael Hingson ** 50:30
And so, have you had one of those programs where everyone gets together yet?
 
<strong>Maria Putnam ** 50:36
You're Yes, yes, we have. We have the network, and everybody really loved the network, because because the I could be, especially when you are trying to make a difference in companies, sometimes it could be a very lonely place. So it's really good to connect with other people who are, you know, working in the same direction with the AI, and having people to support each other, and to can have a sense of community. So that's very, that's very important, plus, you know, asking questions, things that are happening in their in their workplaces, and they come up with questions, so everybody gets to get to support each other.
 
</strong>Michael Hingson ** 51:28
Have you had the conference yet? For 2023? Where you get everyone together?
 
<strong>Maria Putnam ** 51:33
No. 2023 The conference is gonna be in August. So we will have that one. Well,
 
</strong>Michael Hingson ** 51:42
what have you learned since you started the institute? What? What kinds of discoveries have you may personally?
 
<strong>Maria Putnam ** 51:52
I have more respect. Now, more than ever, about DEI ? I have. I have learned that we have to take the DEI very seriously. And that's that's it, we had to walk our talk? And da,
 
</strong>Michael Hingson ** 52:18
where do you think that dei is falling short the most? Or what would you like to see change in terms of all of our observations and thoughts about dei
 
<strong>Maria Putnam ** 52:29
recruitment? I think their recruitment. In and I think HR, I would like to see more accountability in HR departments, the HR industry to the process of hiring, and the systems of retention. That's where I think we need to, we need to work more hiring the right people, helping the right people to to educate themselves. So yeah, I would like to see more, more the AI in the HR industry,
 
</strong>Michael Hingson ** 53:18
in the HR industry. How do we make that happen?
 
<strong>Maria Putnam ** 53:24
education, awareness, consciousness, I think that conscious leaders can really make a difference. If I am the CEO of my company, I want to make sure that my HR really has everything that they need to have in the operate and they weren't they walk the talk. I was reading an article not too long ago about how actually even changing the language of how to recruit people will actually attract better candidates. And, yeah, I think that when we communicate with human beings, we get better results.
 
</strong>Michael Hingson ** 54:05
Do we need to change some of the the language around the whole concept of diversity and inclusion or like when I talk about disabilities, some of the language needs to change around that?
 
<strong>Maria Putnam ** 54:18
Well, yeah, that's big part of the communication aspect. You know, I think that I mean, with less talk about loss, you know, that is, we have new laws coming every year. And with that, you know, the language change also. So it's all about communication, Michael.
 
</strong>Michael Hingson ** 54:41
Yeah. One of the things that I say is disability does not mean a lack of ability. And I think too many people still think that oh, disability means you're just not as able and when we deal with disabilities, I think we have to get over that disability does not mean a lack of ability. It's a characteristic and It is something that we should get used to, because everyone has some sort of a disability compared to other people, you know, from my perspective, you have a disability because you need light in order to function, you could probably learn well, you could probably all you could learn to deal with the world without light. But that's not what you do. And we have enough lights to allow you to be able to function pretty much all the time. But it doesn't mean that your disability of being like dependent has truly gone away, be it it's just that it gets covered up. Because there are a whole lot more people that need light than those of us who don't. And the result is that it gets pretty well covered up. But unfortunately, we haven't truly gotten to the point of accepting that disability, as some of us are classified as having me doesn't doesn't mean a lack of ability. And so, again, it just seems to be that it's all part of, we really need to change the language. And we need to allow some of the terminology that we use to change to mean something different than we thought it did in the first place.
 
<strong>Maria Putnam ** 56:13
Oh, absolutely. I agree. 100% with you. Yep.
 
</strong>Michael Hingson ** 56:18
Well, if people want to reach out to you and learn about the DEI Leadership Institute, and if they want to talk with you, or whatever, how do they do that?
 
<strong>Maria Putnam ** 56:27
They can go to the website is, you know, it's www <a href="http://leaddei.com" rel="nofollow">leaddei.com</a>.
 
</strong>Michael Hingson ** 56:34
Leaddei L E A D D E I .com. Okay,
 
<strong>Maria Putnam ** 56:38
<a href="http://leaddei.com" rel="nofollow">leaddei.com</a>. A. Yeah, you know, all my contact information is there. I am also in LinkedIn, so they can find me, and I always, I am very good at getting back to people.
 
</strong>Michael Hingson ** 56:52
How do they find you on LinkedIn?
 
<strong>Maria Putnam ** 56:55
I'm Maria Putnam. And so that Dei Leadership Institute.
 
</strong>Michael Hingson ** 56:59
Can you spell Maria Putnam, please?
 
<strong>Maria Putnam ** 57:01
Yes, M A R I A P U T N A M  Maria Putnam.
 
</strong>Michael Hingson ** 57:10
On LinkedIn? Yes. Well, great. This has been fascinating. And I know I do tend to talk about disabilities because it's what gets left out. But I really appreciate the insights that you brought to all of it today. And that we had a chance to really discuss it. Because I think it makes perfect sense to deal with all of this. And so I want to thank you very much for being here. And hopefully we can do more of this in the future. If you'd like to come back, we'd love to have you if you can think of other people who should come on our podcast, I hope that you will get us together because we're always looking for guests. And for you listening out there the same thing. We're always looking for podcast guests, so please let us know. You can reach me Michael Hingson at Michaelhi at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star review. We really appreciate you doing that. And we hope that you'll tell us what you thought of Maria has insights and so on today, but again, Maria one last time. I really appreciate you being here. And thank you very much for your time today.
 
<strong>Maria Putnam ** 58:25
Thank you so much, Michael. Really great. Thank you for this opportunity.
 
</strong>Michael Hingson ** 58:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Co-Founder and Director of DEI Leadership Institute with Maria Putnam</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c848348c-9e8f-4ae2-90fc-37a494e2bcb1.mp3?source=rss&amp;ext=asset.mp3" length="35212824" type="audio/mpeg" />
<itunes:episode>135</itunes:episode>
</item>
<item><title>Episode 134 – Unstoppable Communications Professional with Rashidah McCoy</title>
<guid isPermaLink="false">https://pinecast.com/guid/3d3b9457-c38d-47f1-b3f3-99e073593b27</guid>
<pubDate>Fri, 09 Jun 2023 11:00:19 -0000</pubDate>

<itunes:duration>01:03:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/42e89e02-42fc-4db8-a207-a2df2588724f/UM134-Rashidah_McCoy-Coverart.jpg" />
<description><![CDATA[<p>On this episode, we get to converse with Rashidah McCoy. While her background is in communications, she also has put her knowledge to use in addressing issues concerning Diversity Equity, and Inclusion. However, first, she wants us to know that, coming from Pittsburg she is a fan of all things Pittsburg. Good to be loyal. Like so many, she learned to survive, thrive, and grow, in spite of her environment and a disability which, as she says, she embraces today.
 
During this episode, Rashidah and I get to have a great discussion about communications, the ever-expanding number of ways data is thrown at us, and especially about information overload and how we should handle it. Rashidah has some wonderful thoughts on how we all can handle the vast amount of information we encounter every day.
 
We also spend time about how to change the conversation regarding diversity and inclusion to be more inclusive, as it were. Rashidah offers some great and wonderful observations concerning this and how we, as a society, ought to move forward concerning truly including everyone.
 
Rashidah offers us much to think about. I hope you will find this program as thought-provoking and pertinent as did I. I’d love to hear your thoughts.
 
<strong>About the Guest:</strong>
 
 
Rashidah McCoy is a communication professional with 7+ years of diverse background in public relations, marketing, digital engagement, advocacy, DE&amp;I, and storytelling. She’s skilled in executing comprehensive campaigns, integrated outreach, and developing strategic strategies to help deepen the connection with stakeholders and attract new constituents through the consistent execution of transmedia and traditional experiences.
 
Rashidah has worked on award-winning campaigns and concepts for the National Restaurant Association, CNET, Budweiser, Aon, CharmClick (located in China), and many more. She’s a firm believer in building a strong relationship with clients to ensure goals are met and organizations flourish. As a testament of her dedication to the nonprofit sector, Rashidah received the Association Forum Forty Under 40 Award for her accomplishments, leadership skills, and commitment to the industry.
 
Rashidah graduated summa cum laude with her Bachelors degree in Mass Communications from Delaware State University and received her Master’s of Science in Journalism with a concentration on International Public Relations from West Virginia University. When she’s not knee deep in the marketing communications world, she enjoys baking, traveling, and family time with her daughter and fiancé. 
 
<strong>Ways to connect with Rashidah:</strong>
 
<strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/rashidah-mccoy/" rel="nofollow">https://www.linkedin.com/in/rashidah-mccoy/</a> 
<strong>Twitter:</strong> @Hey_RashidahPR
<strong>Instagram: </strong><a href="https://www.instagram.com/maven_marketingllc_/" rel="nofollow">https://www.instagram.com/maven_marketingllc_/</a>
<strong>Website:</strong> <a href="https://www.mavenmarketing4you.com/about" rel="nofollow">https://www.mavenmarketing4you.com/about</a> 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hello once again. And yes, you are listening to unstoppable mindset. I am your host Michael Hingson. And today, we get to chat with Rashidah McCoy, who is a communications expert. She knows a lot about marketing and a variety of subjects, including one of the ones that we get to talk about often here on unstoppable mindset, diversity, equity and inclusion DEI. And we will be talking more about that as we go forward. I am sure, but we'll worry about that as we go forward. But for right now, Rashidah Welcome to unstoppable mindset.
 
<strong>Rashidah McCoy ** 01:56
Thank you, Michael. Thank you for having me. And I appreciate your viewers listening in.
 
</strong>Michael Hingson ** 02:00
And how are you surviving the day?
 
<strong>Rashidah McCoy ** 02:03
It's a good day so far. So we'll be out here in Maryland, so I'm not gonna complain.
 
</strong>Michael Hingson ** 02:09
What's the temperature?
 
<strong>Rashidah McCoy ** 02:11
It's like the 40s. You know, what a cool breeze. I'll take that over the snow from Pittsburgh any day.
 
</strong>Michael Hingson ** 02:16
Wow. When I checked the temperature here in Victorville just a little while ago, it was 50. I was like 55. So that's okay, actually not too bad. We are. We're a little bit up in the mountains. So our temperatures are pretty close to what you usually experience. But we don't get the snow. We're in a valley and the the water passes a spy which is okay.
 
<strong>Rashidah McCoy ** 02:42
I love it. Well,
 
</strong>Michael Hingson ** 02:43
we'll cope. Well, listen, I'd love to start by you just kind of telling me a little bit about you growing up and what life was like and all those kinds of things. So if we could start with that, and we'll go from there.
 
<strong>Rashidah McCoy ** 02:54
Sure, Michael, no problem. So I want to raise in Pittsburgh, I'm a Pittsburgh Steelers fan and Paris fan. You name it all things Pittsburgh. So I grew up in a single parent household. My mother was amazing. And my grandmother was even more of an amazing foundation for our family. And being a Pittsburgh was it's kind of hard. I'm from the inner city from Pittsburgh from the Hill District. We're August Wilson was born and raised. And a lot of times, a lot of us aren't expected to make it out. When we don't make it out, unfortunately, just because of the hardship and the property and so forth. But it is a beautiful city. I had a great childhood. My mom worked three jobs to keep me in private Catholic school, from kindergarten to eighth grade, I made some great friends I was loved on and I did my best always to strive for excellence, because I knew education was my only way out. It was for me, I didn't play a sport. I was low asthmatic girls, I didn't play a sport. But I definitely was always involved in school. Because for me, first generation college student, that was important for me to go to school, to make a difference and to show my family, not only my little brothers and sisters, but also my cousins and my mom, that you know, all this effort that you put forth in life. You know, there's more to it. There's also more outside of Pittsburgh. So being able to do that has been great. And I left Pittsburgh for high school, and I went to Delaware State University. And after that I kind of went on to Washington University. Got to travel the world. So now now I'm almost 32 And it all feels good. And it was somebody to travel the hardships make it a lot brighter today.
 
</strong>Michael Hingson ** 04:35
Do you think that the troubles and hardships and all those challenges helped you as you were growing up or now that you're older that that benefited you?
 
<strong>Rashidah McCoy ** 04:43
Oh, most definitely. I have a greater understanding and empathy for individuals than I would have in any sense of life. If I would not have gone through some things. Just some things that people think are minor aspects from disabilities as a young girl who had eczema, sometimes a point in my life where I was out of school for two weeks because I was hospitalized for severe eczema and my skin broke out so bad, I couldn't walk. I'm having asthma, had severe asthma, severe allergies, those types of just hardships, understanding who I was and loving on myself, I know we are at an age right now where self care and self love is big. I did not grow up with a lot of that, because I was I looked different, you know, I was itchy girl, I didn't have the longest hair. And I didn't come from, you know, the greatest background where I had Jordans. And, you know, my mom and I shop at the thrift stores on Sundays. And I took pride in that. But as I got older, I realized that those hard moments made me more empathetic and made me love on people more and want to serve others and help them get through those moments.
 
</strong>Michael Hingson ** 05:50
So did you outgrow the eczema and asthma and so on? Or do they still somewhat be with you?
 
<strong>Rashidah McCoy ** 05:57
They're still with me. They're still with me. But at this age, I've learned to not only maintain them, but embrace them. I get allergy shots about once a month now, what's one of maintenance, and for me, I embrace it. I am someone who I used to not even wear shorts or skirts. I used to wear jeans and tennis shoes all the time. Now it's like, Listen, this is who I am. This is how I look to talk, Phil, I'm going to embrace this black excellence that's pouring from the inside out. And I raised my head a lot higher now. Because I love who I am. I am a new mommy. So that's another stage of loving who I am. You know, my body's changed, my mind changed. My outlook on life has changed. But what it has done for me is put me in a perspective of like, listen, love on yourself and love on others who around you are going through some of the same things you may not even though what every day.
 
</strong>Michael Hingson ** 06:49
So do you consider eczema actually a disability? Is it classified as a disability or anything like that? Or do you? No, no,
 
<strong>Rashidah McCoy ** 06:58
it's a skin condition. It's a skin condition. And for mine, it's a very, I have also sale ptosis. So it's a condition where I lacked the molecule of moisture is held in my skin. So it's not a disability. But for me, it has disabled me.
 
</strong>Michael Hingson ** 07:13
I'm sure now I understand that. Yeah. So under the like Americans with Disabilities Act, it isn't considered a disability as such.
 
<strong>Rashidah McCoy ** 07:20
No, but asthma is yes. Yes.
 
</strong>Michael Hingson ** 07:23
Could always you could always just hold your breath longer, I suppose.
 
<strong>Rashidah McCoy ** 07:29
Breath in my nose and my mouth.
 
</strong>Michael Hingson ** 07:33
Yeah, that's gonna happen. Right? Oh, yeah. So you got your bachelor's from Delaware?
 
<strong>Rashidah McCoy ** 07:44
Yeah. Delaware State University.
 
</strong>Michael Hingson ** 07:47
Hmm. And then you went on to West Virginia to get your Masters and and what were those degrees in
 
<strong>Rashidah McCoy ** 07:53
your, my degree from Delaware State University was a mass communications. And my degree from West Virginia University was in journalism with a concentration on international public relations. And my research, it focused on the mentorship and the importance of mentoring young minorities, specifically millennial minorities, as we enter the communications and marketing space, and making space for young millennials, black, brown and indigenous.
 
</strong>Michael Hingson ** 08:21
So what is fascinating to me about that is that communication is, in some ways has in some ways haven't hasn't changed over the years. That is we still talk to each other some sometimes we talk to each other. And sometimes we don't but but the the methodology or the ways that we have available to us to communicate, certainly has changed a great deal. So what do you think about now we have social media and now we have such ease of access to electronic communications and so on, set a plus that A minus or how would you how would you
 
<strong>Rashidah McCoy ** 09:01
really in between discuss that? I think is it in between? Honestly, Michael, I think that the spaces that we have have a lot of opportunity to communicate with each other in different forms and fashions. You know, for not only individuals who are in different states and countries on the internet, you know, you can now get your Google in a different language or you can transfer your translate your documents and communicate with people easier. From an app on your phone or even speaking into your phone. You can have it translated. Social media has put us in a in a space where you can look at and talk to your favorite celebrities all the time or keep up with family members. We haven't talked to in years or may not talk to every day, but it has put a pressure on young individuals like myself and my age and the current generation has put pressure on them to live up to what they see in here. In an on social media, you know, you're able to see the BBL is happening, you're able to see the money flow and whatnot. slike easily easy work. You're also a lot of space to see the news and real time, unfortunately, you know, we have, unfortunately and unfortunately, you know, we have police cams on chest now out on their chest, now you can those videos are automatically uploaded, or we can record it on our phone and it's seen or you can go live. Those are moments yes, that are positive for us to be able to fight racial injustice sees, but also those are traumatic for individuals who are black and brown to see those types of injustice happen in the streets in front of you as you try to live a quote whatever normal life looks like for us now, you know, we see it, we hear it, we're around it. But how we consume it, oftentimes can embody us as human beings.
 
</strong>Michael Hingson ** 10:46
Well, and whether it's black, brown, indigenous or white, for that matter. How are we doing? Or what can we do better? Maybe that's a loaded question. But concerning the whole, the whole issue of absorbing and really dealing with the incredible amount of information that we get today. And you know, what I, what I keep thinking of is and what you just mentioned the news, we get so many videos that we get to look at we we hear so many people talking about different things on the news, or we have so many other ways of getting information like social media and so on. How do we deal with that? And how do we start to learn to put all of that in perspective, as opposed just reacting? Yeah, I mean, it's, it's really love it. I suppose that
 
<strong>Rashidah McCoy ** 11:37
one? Yeah. Honestly, I think having a balance to the best of your ability. I know we again, mentioning the self care, self care comes in different forms of fashions. It comes in a bubble bath that comes in chocolate, but it also comes in sometimes not opening the Facebook, Instagram or Tiktok app for a week to just Just breathe. You know, it's harder, it's easier said than done. And it's not just the social media. It's, you know, it's the TV, it's a lot at us, and we're still getting newspapers, we still get magazines, we're still gossiping, we're still talk, I think taking that time for yourself, to also figure out what information is best for you in your life. You know, how do you divulge this information and you share it, but how do you also take it in in order for it to be reshard? You know, are you taking that in in the morning, noon and night because it will keep you up at night? Statistics say that you're looking at social media, between nine and 12, you're liable to stay up a little bit longer at night, though, I think is taking that time to figure out how to separate it, you know, what does that mean for you? For me, personally, that means that I try to log off at least by nine o'clock at night, and I still like you know, and just be done with it. For me, I used to when I was an agency like I'm in a larger agency and a smaller agency, we had TVs mounted to the walls were all day CNN, Fox News, ABC, NBC was running. And it was like an overload of information just coming in from around the world, from different places at different times, but different information and different topics. And it was information overload. So for me now being a nonprofit, we're actually going back into the office in two weeks, I actually asked that question I was on their TV in the office, do we have to listen to the news all day? You know, are there certain times we can listen to it on key moment? 6am 3am and 6pm? What does that look like for us five o'clock news. Because you have to watch what you take in because then oftentimes you project that out? And that becomes a part of you.
 
</strong>Michael Hingson ** 13:44
How do we teach people to do that? I mean, I agree with what you're saying. And so in a sense, I I didn't mean to say it was a loaded question in the try to obviously trap you in something. But how do we teach people what you just said? Because it's so very true. And the other part about it is, you've talked about young people? Well, I'd love to hear your thoughts on older generations and so on and dealing with it. But how do we first of all, just how do we teach people to back off, because so many people have just learned to let all of that overwhelm them. And they get overwhelmed and they react very negatively to it. How do we fix them of that?
 
<strong>Rashidah McCoy ** 14:27
I think that starts with teaching people how to balance it. I think that starts in the space of understanding yourself and what you're consuming and why. I think when we think about that, go back to the old school moment where you're just jotting down what you're looking at and what you're consuming. You know what how is this information positively impacting my life? Do I need to be on social media for five hours a day? What does that mean for me? sitting back and thinking about you know, taking the moments to block off some time during the day for you to have your scrolling moments, saying what you do for your emails at work, you may set times on your calendar to particularly look at emails in the morning and in the afternoons you can get work done in the middle of the day. Another example, I think, also is taking the time during certain times of the year to reflect also on the in the things that are on your phone, all the apps, you know, we can have the phones and there's 1000 apps on them, take a moment and look and see and reflect like, Hey, do I really need to talk social media, CNN, uh, you know, naming all the apps running down even the games, you know, what is there for me, that is important for me. And I know it sounds selfish, to think about just, you know, consuming that for yourself. But sometimes you have to be selfish in these moments for your own self care and self growth. Because we tend to what you know, what's your take in? And what you put out, you know, how do you speak to yourself, it's also how you grow within your space, you know, those positive affirmations, those positive moments, you're consuming positive content and important content, that you're oftentimes going to kind of reflect that same thing. But sometimes when your content isn't as positive, or it's a little bit harder on whoever you are, what you're doing, it makes you more critical yourself. So just taking those moments. Okay, those are a couple of tips and tricks people can use.
 
</strong>Michael Hingson ** 16:14
I think you're absolutely right. The fact is, we don't tend to take time for ourselves, we don't reflect at the end of the day, what went on today, how was it? What could I have done that? I could do better? Or even the good stuff? What can I learn from that? We never seem to want to do that. And we just keep going on and on and on. But the reality is, if we don't stop to take time, to reflect, and to process and analyze, and then decide what works, we're just going to continue down this rabbit hole, which is so scary.
 
<strong>Rashidah McCoy ** 16:53
Yes, terrifying. It's terrifying.
 
</strong>Michael Hingson ** 16:55
It is. What about older people? I mean, I know that there are more and more people who are getting more accustomed to using computers, although they're a bunch of people who say I'm not going to learn all that newfangled technology and all that. But the reality is, some of them do. And the reality is, but the other reality is it is here, whether we like it or not. Yes,
 
<strong>Rashidah McCoy ** 17:19
and you have to adjust to it, I have a friend who actually has a business. And what he does is he teaches older individuals how to use technology. He actually does it goes to a library around different parts of his state. And he sets up days out of the month where older individuals 40 Plus can come on in, and he shows you how to set your apps up on your phone. So it shows you how to use the voice notes on your phone. So shows you how to use simple things that we think are simple, but are often hard how to use Google Maps, you know how to go onto your computer and use a Word document and to type something out and use the spellcheck to assist you in your spelling. Or even if you're someone who has to say well how to use the read on your Word document how to set that up on your phone to translate if you may speak a different language. I think that's something that's definitely needs to be considered because technology is not going anywhere. And COVID has high end it for us has high end not only our understanding of the lack thereof, resources to distribute to individuals during a time of technological challenge, but at the same space is like how do we ensure that everyone knows or has access, but it's I know, I see a lot of people who are like my friend doing some of the work in the communities to do that.
 
</strong>Michael Hingson ** 18:34
I think some people may think me crazy for saying this, but I will anyway, the reality is that we're doing the same things we did 3040 50 and 60 years ago, just using different tools. You know, we used to write things that you said down on paper. When we were students we would turn things in, we didn't have computers to help with a lot of stuff. But the reality is that what we're doing is the same stuff. We're just doing it with more and more efficient information dissemination tools, and it's also allowed us to spread the word to a whole lot more people, which can be a plus and which can be a minus but the reality is communications is still communications and basic process hasn't changed.
 
<strong>Rashidah McCoy ** 19:21
Not at all. Not at all. It has not I think we've lost the art of just conversations like this, you know, getting on the phone and talking to a friend rather than shooting a text and saying, gee am i i seen a social media post yesterday said it literally said someone texted me said GM Have a good day and they said well General Motors a YouTube you know, take the time to pick the phone up and say Hey, good morning. How are you? Have a great day miss you love you. Okay, bye, you know, take minutes to have that human connection with people. I think we kind of have lost the art of that and I am that person who makes my friends it sounds weird but makes my friend wants to hang up as opposed to Hey, love you. Because you don't know what's going to happen next Tomorrow is not promised. So taking that moment to embrace that old school, quote unquote, community, and old school communications, it means a lot, you know, go visit your friend, you know, they live down the street, don't just text them and say, Hey, checking on you go, you know, check them and set up a time to actually meet and have lunch and have dinner. And as my grandmother was saying, me my say, lay eyes on, you know, make sure they're well, are you well know what someone's really going through. And I think sometimes, we indulge ourselves in so much, from media, to social media, to whatever's around us and happening to us, we forget to check on people, and you that who that human is and what they're going through, because every one is going through something, whether we know it or not.
 
</strong>Michael Hingson ** 20:53
Yeah, the reality is, again, communication is still the same. It's just that we are we are forgetting part of that. And you're absolutely right. The fact is that that personal contact is extremely important. And there's no reason that we shouldn't be doing it, the art of conversation has really gone away, in a lot of ways. I, it took me a while to get a mystery solved in my life, which is, why is it that we hear about the stories of a family driving down the road, and the kids are in the backseat texting each other? Why did they do that? Why did they do that? And somebody finally said to me something that unfortunately, makes sense, I suppose, which is they don't want their parents to know what they're talking about, which is so unfortunate. And so we're getting away from this whole concept of conversation, and, and trust. Because why should it really matter if your parents know if you really trust your parents? Now, the parents have to earn trust, too. It goes both ways. But definitely trust and respect. Oh, yeah. Yeah. But the fact is that we've, we see people, especially younger people texting, because we don't want our parents or other people in the car to know what we're talking about. Well, that's pretty bad. And we've got to, and unfortunately, I'm not sure how it's going to happen. But someday, that's gonna come back to bite people.
 
<strong>Rashidah McCoy ** 22:26
I agree with that one friend. I agree with that one. Yeah,
 
</strong>Michael Hingson ** 22:30
it's a real, it's a real challenge. Well, you went off to college, and then what did you do when you graduated?
 
<strong>Rashidah McCoy ** 22:35
After I graduated Washington University, I took a fellowship at one of the largest marketing communications agencies in the world. And I was a diversity equity inclusion fellow where I worked there for about a year and I worked under you name it, I did sector health, I did social media, I did marketing. I worked with larger clients, smaller clients, military clients. And after I left there, I continued on to a smaller agency, where I had bigger clients ranging from AON to Budweiser and National Restaurant Association, it was amazing. Being able to work in I call it that the rat race phase I was because it was like, you know, the earlier the better, the later you leave, the better. You know who it was kind of like who can say the longest, you know, who's watching office. So that was my younger face. And I thoroughly enjoyed it gave me a lot of exposure to a lot of different organizations, cultures, languages, media relations, techniques of writing aspects of politics, I got to work with multiple clients at one time, I also got to help mentor and most amazing, young, bright magnet scholars, and help them start their career off. But I'd really ultimately realized like I'm meant to serve. So after I left those agencies, I went to work with migrants or refugees. The one that's how when President Trump was locking down the borders, so I had the opportunity to work with refugees and migrants and tell their stories and give a voice to them. I also got to spend some time in South Sudan, where I got to tell the stories of those individuals that the organization was helping and get money for them to fund different programs to help them with the psychosocial work, to assist them with their rehabilitation programs and stuff. And that was amazing. And then another after that role, I left and went to work with an organization that works for Racial Equity and Inclusion amongst lower income children, to help them have whatever they need to succeed by any means. In school and beyond. And now I'm at the organization that where I'm at now with more than a membership organization bringing together nonprofits, foundations and charitable organizations for the greater good of the US. So I've had a pretty good career along the way, and it has been one that has been up and down, had some challenges in between But the work I do, and I'm still doing is one that's close to my heart. So you
 
</strong>Michael Hingson ** 25:05
started out at a big company, why did you then go to a smaller company?
 
<strong>Rashidah McCoy ** 25:10
The closeness, um, I needed more from my team. My fellowship also ended that too. Yeah, that part too. But also, I knew I didn't want to stay in the big agencies because I wanted to be closer to the on the ground work. And for me, that meant more than being at a higher level in that space.
 
</strong>Michael Hingson ** 25:34
So the whole idea of, of being closer and, and being able to accomplish more, because you were in a smaller organization, where here we go, again, you can communicate with people, we get something done.
 
<strong>Rashidah McCoy ** 25:46
Exactly. I got to actually go to those meetings and sit one on one with these individuals, and be close to them and talk about their work. And what do you need me to do? How can I help put together strategic plans and alliances amongst partnerships and do media relations for them, develop not only strategic plans, but you know, execute them, you know, develop the social media campaigns and editorial calendars, and put together dei calendars for them and also help them see their work through a dei lens, which oftentimes is ignored. When you're doing storytelling work, you're telling the story of someone else, but you're not allowing that person to use their own voice, when they're telling the story because you're telling their story, which is actually not equitable at all. So I've done a lot of that work to over the past few years.
 
</strong>Michael Hingson ** 26:34
So as you've been involved in this whole concept of Dei, for a long period, what does that mean to you? As a as an African American woman, what is what does the whole concept of dei mean to you?
 
<strong>Rashidah McCoy ** 26:54
For me, it means space, to not only have a seat at the table, but have a voice. And it means for me to have a space, have a voice and be able to mentor and bring along other individuals who look sound like me, or who are facing in justices every day. You know, a lot of times I get into the rooms, and I get asked the question, hey, who else is coming? And I'm like, Oh, it's just me. It's little me. I've also been asked, you know, oh, how old are you? You know, I've even had the question. You know, is it just you coming? Are you skilled, do you understand what you're doing? And for me, that gives me a moment of teaching. Because not only do I understand, but I'm good at what I do. And I'm even better at educating and mentoring the young individuals who are coming behind me to do this work, I want them to be better. I want them to have that space and time to ensure that people know who they are. They're educated, and they're self educating. And also beyond inclusion, the word belonging, making sure you have a space where you belong. You get into a room and you have a voice and you're not afraid, a comfortable space, where you can be yourself and do your work in order for you to serve society for a better tomorrow. I mean, it sounds cheesy, but for me, it's that's important to me. You know what, I have a three year old daughter I have a three year old little girl. Her name is Yara and for me I need to make space for Yara Yara needs to be able to walk into a room and not be questioned because she's young, black or excellent. I need for people to understand that Yara and my little brother Rashad have an understanding of who they are, that they stand on the backs of ancestral giants. And they will and can make a difference in this crazy world we live in.
 
</strong>Michael Hingson ** 28:40
Well, so here's a question. And not not trying to make it too challenging. But nevertheless, it is. So you've talked about dei in terms of race, which is absolutely true. But the problem is that some of us have found that that limits to race. So we talked about a number, any number of people who talk about diversity when we talk about black people and the fact that they need to be included. But the reality is one of the observations and I was thinking about it before we started this interview this morning. One of the things that I find is that people get locked into their particular area of diversity or equity. So the real question is when we're dealing with this whole idea of diversity, equity and inclusion, how do we get people to really recognize there's more to it than just their individual sphere, if you will?
 
<strong>Rashidah McCoy ** 29:44
Hmm, good question. Thank you for that, Mike. Well, I honestly think it's these open, honest conversations. In some spaces. I am the person to bring the discomfort to the room in a positive manner, of course, but let's have the conversations that it's not thought about just your aspect of dei or of inclusion or where you are me, particularly as a black woman, you know, there's an equities for individuals who are deaf blind who have medical conditions, you know, what does that mean for them? I think having those open, honest conversations, and not only the conversations, but bringing solutions to the table with these individuals of how they want to be talked about how they want to be seen and heard, and work that can be done to address the some of the injustice sees that they face every day, I think can help bridge those, those gaps that we often face.
 
</strong>Michael Hingson ** 30:37
Yeah, it's a trick. Because mostly, when I ask people to define the whole idea, what do you mean by diversity, they'll talk about race, or they'll talk about sexual orientation, and so on, and disabilities and disabilities usually get left out. And so diversity has kind of been so defined that it leaves all of that out. And I've said that many times on on this podcast before. But the other side of it is that, what do you do if you're going to deal with inclusion? You either are or you're not. And if you're truly inclusive, you can't leave different segments of the population out, but people are so locked into one area of it. How do we get people to really change that mindset? Because, you know, most people who happen to be black or who have a different sexual orientation, just want to focus on that. But we are inclusive, because we include those people, but you don't include the rest of society. How do we how do we really change that idea?
 
<strong>Rashidah McCoy ** 31:42
I think is, of course, it's going to take time, it's something that will never happen overnight. But I think it has a conversation between those different communities, per se. And then putting forth the efforts for us to put up the work, develop strategic plans, take the time, one by one, to have this conversation in the groups and within the communities and lift them up, you know, going to conferences, meeting like minded people, putting forth those changemakers and influencers and putting them in front of these different audiences and giving them the tools and keys, and also the proper words and terminologies. But in order for them to help us bridge those gaps for belonging, I think the word we need to use instead of inclusion oftentimes is belonging. Because inclusivity is like yes, everyone's here. We're welcome. But do I belong? So I'm in this space? And I'm included? But do I feel as if I belong? Like you said people use the DEI term? And it's like, okay, diversity, equity and inclusion, I'm included in the conversation, as a black woman are included in the conversation as a white man who was blind, but what does that mean for my belonging? What have you done to ensure that when I'm in this space, not only do I have a voice at the table, but you have also done the physical part, and made sure that my voice is heard, or made sure that, you know, there's Braille on the books in our, in our meetings and things of that nature, the conversation goes beyond that. And I think a lot of the work needs to be put forth. And I think the people who have the platforms to do it need to be equipped with not only the resources to do so, but also I think teaching our youth, the same thing, you know, teaching our youth, they, it's not just how you look and what you see about someone that may be a disability, you know, sometimes you can't see someone's disability until they may have a speech impediment, or something of that nature that impairs them from being accepted, or included, are feel as if they belong. So having those conversations with teenagers and myself, for a three year old, you know, my daughter, I have a lot of conversations with her as well, too early, of course, on her own level, but I think that helps as well. And one last thing I think also would be helpful is putting the academic research behind it. putting data in front of people, oftentimes numbers speak volumes, they still do, you know, money, talks, numbers talk, you oftentimes can't ignore the numbers in front of you. And what that means, you know, humanizing those numbers and breaking them down. In order for individuals to understand that, listen, it's not just a black brown thing. It's not just a racial thing. It's not just your sexual orientation or your gender. There's more individuals out there who feel as if they're left out, let's figure out how we can better include them. And what are the next steps to get them in these conversations so that change can be made.
 
</strong>Michael Hingson ** 34:30
So you and I talked a little bit in the past as we were getting ready and preparing for doing this podcast, about some of the things that are going on when we deal with diversity. You mentioned Rhonda Santos and his idea of banning diversity programs in public schools. Tell me more about that.
 
<strong>Rashidah McCoy ** 34:50
It's a disturbing pattern for me, that we keep seeing this is honestly like the silencing of black voices and the aggressive attempt to literally wipe out black history, it puts me in a space where I'm one uncomfortable, but to ready for change, it's like come on, are we still doing this years later, because it's also an attack on some of the most vulnerable, marginalized people in history who are still fighting for this. And in that sense, if this attack continues, it then leaves for our younger generations to be ignorant and have a lack thereof of knowledge of the country's history of its own. And then it denies them the skills and understanding to break down this information to make the decisions of how they want to be a part of this change, or if they want to be a part of change, and how to enact change, to change historical things and continue to make a difference. I think that then just leaves people blind and by and blind sighted in the sense of like, how do we then not understand that history is here, history is real. People are in classrooms, and they need to learn about who they are, and where they come from, in order to have a better understanding of where they want to go. And I pulled a quote that I want to share from Miss Janae Nelson, she'd had a New York Times article a couple of weeks ago. She's the president and director of counsel from the Legal Defense Fund. And she quoted and said, students will arrive at institutes of higher learning, Ely equipped to engage with historical fundaments of the fast up foundations of this country, which include and are inapplicable from the history of black Americans. More over it will deny future generations the full story of turmoil and triumph that is in America. And it will also so racial divides that are enabled through white supremacy, which the FBI has identified as a major domestic security threat to thighs. I think that was such a powerful thing that she said in that article. It just literally leaves people without knowledge as they continue to thrive and try to grow and learn. But they don't understand what the who the backs of this country were built on.
 
37:07
And again, going back to the question earlier, it goes further because it isn't just black Americans or, or different races LGBTQ plus
 
</strong>Rashidah McCoy ** 37:17
friends or family. Yes, it's not just color.
 
<strong>Michael Hingson ** 37:22
But we're dealing with a country where the unemployment rate, for example, among employable persons with disabilities, is 65%. Yeah, and, and so that quote is great. But it doesn't include discussing disabilities. And the question becomes why and how do we change that? Because quotes like that, really cover much more than race, color, gender, sexual orientation, and so on. But yet, it continues to be that, that the reality is that one of the very largest minorities in this country are left out that is people with disabilities who make up over 25% of our population. Yeah. And so somehow, the people who champion specific areas of diversity, need to recognize that it goes further. And yeah, that's, you know, that's kind of really the issue that I was thinking of. Hmm.
 
</strong>Rashidah McCoy ** 38:27
No, I agree with that completely. I think a lot of that conversation has to come from the forefront of just because Janae did speak a larger into her article, as she mentioned, LGBTQ plus individuals, and so forth. But I do think a lot of times, like you said, that ability community is left behind. I think maybe having individuals who are at the forefront, continue to be an influence and speak out on these topics as well, because it is very important that they not be left out of these conversations are the solution as a bigger thing, the solutions are, to me, most important outside of the competence were the next steps, after we had the difficult conversations, and make sure that everyone the proper stakeholders are at the table to make a difference, and have their voices heard. And again, like I said before, and that change from the beginning to the end, but they have to be present in the rooms. And I feel like oftentimes, individuals with with disabilities, excuse me, are often left out of these spaces.
 
<strong>Michael Hingson ** 39:25
Yeah. So unfortunately, another another thought that comes up with this. You so we've talked about Rhonda Santos, did you happen to watch President Biden State of the Union address, and then the response from Sarah Huckabee Sanders? Yeah, yeah. And so what was one of the major things that Sarah Huckabee Sanders talked about? She was very proud of the fact that after becoming governor, she made sure that critical race theory was banned in public schools, and so on. And so again, we see this continuation of not Recognizing that there have been some significant challenges and blocks thrown in the way of a lot of us by some of the people who should know better.
 
</strong>Rashidah McCoy ** 40:13
They definitely should know better and should do better,
 
<strong>Michael Hingson ** 40:16
and should do better. You're absolutely right. But it is one of the things that that we do face. Well, in your job, what kinds of discriminations or challenges have you faced, and how do you deal with them from a standpoint of inclusion or diversity and so on, or
 
</strong>Rashidah McCoy ** 40:38
out, a lot of times, I laugh because just thinking about it is, sometimes it hurt to remember some of the things that I went through, because it's, it has put me in a space where now as a young professional, I can look back and know that those challenges helped make me who I am as a professional. But I've been told that I've hit plateaus because I could not bring in additional black or brown media hits, or that I was in a space where I was, where it wasn't short, that I still belonged, because I could not provide them black insight. Or I then became the black voice or the female voice in the room as well, too. But also in the same sense, I've gotten a lot of discrimination for being young. I got a questions about like I said, I think I mentioned this earlier on, like, you know, how old are you? Should you be here by yourself? You know, is there someone else coming? That to me is not only disrespect, but what is negating to who I am and the work that I put forth. But when it comes to those moments I've learned over the years, and I will admit at first I was not the comments, Michael. It takes time, that I'm a little older now, I think when people walk into the room, and they do ask who else is coming? You know, is there is it just us or I had asked for my resume and asked for my qualifications before, or spit their accolades to me and asked me to, you know, recite mine back to them. And I have combated sometimes in that sense, where I'm like, Well, I'm a gate scholar, you know, I have a master's degree I've studied in South Sudan, you know, things of that nature. But I've learned to calm it down over the years, and ask them the same question back in a sense of pain. And that place of where you're asking me is a my belonging, let's ensure that you understand that I'm a young professional, and I put in the work. And yes, someone else will be joining us for this conversation. But I am the director in this room. And moving forward, I would like to understand that there's a level of respect that's given. And we returned to you. So I think boundaries are a big thing that I have put forth, as I've gotten older, as putting up boundaries. And also, having people understand that that's not how you interact with people. That's not how you communicate with individuals, as you walk into a room. And the first thing you see is that it's a black woman, or just a woman in general, and you should be condescending, I think taking the time to educate people, but also addressing them and their biases in the most professional and empathetic manner. Because some people just don't know, they should know. They should, yes, they should. But some people just don't know, Michael, and they have gone along so long in life where people have not addressed them or just said, Hey, listen, that was not right, that was not polite. And I prefer not to be addressed like that moving forward. And there's nothing wrong with standing up for yourself in those spaces, or standing up and the next individual in the room. And if you see it happen, address, it helps someone else who may not feel that they have a voice, or that they have been silenced, because I had been that individual who has worked in these spaces, and then had my work taken from me have my credit removed from an assignment or a test or plan or strategy that I've put together had someone else's name put on it, I think is taking the time to address it. And oftentimes asking for help, if you do have individuals who can support you in those moments, whether it's, you know, some friends at work, who've been through the same thing, or talking to HR about the policies that are put in place for these types of moments.
 
<strong>Michael Hingson ** 44:17
Yeah, tokenism is alive and well in the world and in people's attitudes isn't
 
</strong>Rashidah McCoy ** 44:24
very much so unfortunately, very much so.
 
<strong>Michael Hingson ** 44:28
And it is a it's a hard thing to break and hard thing to get people to recognize that we're all people. Because people don't view us all as people and they don't. We haven't taught people to truly recognize understand and accept
 
</strong>Rashidah McCoy ** 44:51
difference. Exactly. And it has to be taught, hatred is taught, but acceptance of indifference is also Who taught? You know? Have you asked me about my childhood, that was not an easy time being a girl had eczema, it sounds like something to some people very minut. But I had eczema. And I had very itchy, very dry skin, and it was very visible on my face, my neck, my hands, my feet, you know, children are cruel. So when you don't teach your child, how to address someone, or how to talk to someone who looks different from them, or sounds different from them, that child then continues on as an adult, and thinks that those actions are okay. I heard you mentioned in previous podcasts that a child came up to you and said, I'm sorry, you can't see. And I wouldn't respond the same way you can. I'm sorry, you can't see. You know, teach your children to respect people, to talk to people with love. Everything people should do should be left with love. When you open your mouth to communicate, or you write on a pen or paper or you're on social media, remember that the things you're saying to people affect them, there's a person behind that screen, you know, there's a person standing in front of you respect that individual wholeheartedly, and for the entire person that they are. I've leaned on that for a very long time.
 
<strong>Michael Hingson ** 46:19
And should actually, yeah, I and the issue with that that child. He wasn't he was being a person, I'm sure he will say demonstrating pity where it didn't belong. But he wasn't he certainly wasn't saying it out of hatred. Now his mother almost immediately pulled him away. Which is really the big problem, because having the opportunity to talk to that young man was a good thing. As long as it lasts. Yeah,
 
</strong>Rashidah McCoy ** 46:52
yeah. And I bet that moment was a teaching moment. You know, I'm sure Chuck said didn't mean it out of harm. But teach your child take that moment as a teaching moment. And you as someone who's calm and loving and willing to teach and has taught many people in spoke about your story, that then put that child in a space where they could learn not only to understand difference, but maybe accept it. You know, acceptance is also another thing when you put someone in a space of belonging.
 
<strong>Michael Hingson ** 47:23
Yeah, and it as you said, it is a teaching moment. And part of the problem for those of us, all of us who are different, which really is everyone, but part of the problem, for those of us who are viewed as being part of a minority is, and it does get to be hard. Sometimes, we have the opportunity to be teachers and deal with those teaching moments. But it's a tough thing to be patient enough always to do that, too, which is the other side of it.
 
</strong>Rashidah McCoy ** 47:55
It's easier said than done. It's very easy to say, oh, go ahead and teach, you know, bring our wants to the table, and we'll talk about it. But sometimes those conversations don't want to be had. It may be traumatic, someone may be reliving something, maybe a PTSD moment. And I think that then leaves space for the grace. It's a word that I've used heavily over the past three years, give people grace. Again, you don't know someone's going through, but you don't know how what you may say, may affect them. And they may not be ready to be an advocate in the front that you are, you know, give people time, help them find a different way to make change. It doesn't always have to be through your voice. You know, maybe you're writing a letter to your representative. Or maybe you're you know, you're taking time to have small conversations, or you're seeing something on social media. When you see something that's a great quote or a testimony from someone or a video. That's an education, that's educational. take that time to do that. But don't expect other people to advocate the same way you do. And give them again, Grace, time and space to be ready to have those tough conversations.
 
<strong>Michael Hingson ** 49:12
Sure, for you who or what kinds of situations have really made you stronger at dealing with this whole idea of diversity, inclusion and equity and social justice.
 
</strong>Rashidah McCoy ** 49:27
I think a lot of the moments that have put me in a space is being a first generation college student from Pittsburgh. I grew up in our city I didn't have anyone to know, got me through school. So when I did leave Pittsburgh at 18 and go to the go to Delaware State University. It was pertinent for me to go to an HBCU to understand that I'm built and bred off the backs of giants. And I wanted to know who I was before I stepped into a world who may not accept who I was, or may not warmly welcome me, which may not will not, you know as so reality. So that for me going to Delaware State helped me learn the importance of loving on myself as a black woman, and also encouraging the youth in the generations behind me. And putting forth that model as a mentor. For individuals who are going through it with me or after me, I think it still puts me in a space of understanding when I'm in marketing, how to see things through a dei lens and be empathetic to people. Because I do understand what it means to be from a state or a place in a family, where not many of us make it out. So I think that was like my first opening to that. And then it continued on is things heightened, of course, in college when I went to Western University, which is a predominantly white school, I walked to the school and I wasn't accepted automatically by some people. I had different experiences to individuals who were in my cohort. But what that did was that made me want to write about that, that made me want to tell stories about that in a positive fashion and educate people. But then it does sometimes infuriate me when I see the racial and justices that happen in our country, and I have gone to protests after the killing of George Floyd and Trayvon Martin. You know, those moments have made me proud. It made me cry, but it made me work even harder for change, for belonging. And for again, like I said, my daughter cannot hopefully face as much injustice that I had to.
 
<strong>Michael Hingson ** 51:45
How many siblings? Do you have? Too many? There you go.
 
</strong>Rashidah McCoy ** 51:50
drive me crazy. Michael. Um, I come from a blended family. My both my fiance and so my mom has my brother in law. And on my dad's side, I have four sisters.
 
<strong>Michael Hingson ** 52:00
So any or all of them gone to college as well?
 
</strong>Rashidah McCoy ** 52:04
Yes, my younger sister who's right under me has gone to college. Yes, she is the amazing grad from Kent State University. And she's also in the same sorority Delta Sigma Theta as me so reincorporate it. So we do a lot of work through delta as well. We have both gone to Capitol Hill when we're active when we were active on campus. And she was doing the same work as me as communications and marketing. And it made me proud. I couldn't be prouder of her and all of my siblings.
 
<strong>Michael Hingson ** 52:31
Well, that's cool. Well, yeah, so you, you now blaze the trail, but others are going to college as well, which is cool.
 
</strong>Rashidah McCoy ** 52:38
Most definitely. My future husband, his siblings are impeccable to breaking the mold, breaking the cycle. My little brother on his side is also in college, doing amazing work. And just to see them thrive and push through and, you know, call and ask for help about certain things, even a little thing, you know, you don't think college students will ask my like, Hey, I have a question. But can you edit my paper, you know, to me, that's a big moment that I feel good about that, that I have come so far, that not only through education, but experience, I can talk to my siblings and and mentees about the moments that I face and how they can overcome them. And here's some tips and tricks that may help you in this space or just be a listening ear. Sometimes you just gotta be quiet and listen to people.
 
<strong>Michael Hingson ** 53:26
And so do they call on Big Sister occasionally for advice or guidance?
 
</strong>Rashidah McCoy ** 53:31
Oh, they do. They do. And some of them have lived with me. So it's quite interesting to help mold them into these young adults and then see them like go into these spaces or call for like, hey, how long should I eat this tomato it? You know, it's been a frigerator. Can I still eat it like, though? But also advice or just how to navigate the office space? Or how to go to college? And how do I organize my time? You know, it feels good. I love that feeling. It's a proud Big Sister moment for me all
 
<strong>Michael Hingson ** 54:02
that that is great. Well, what kind of advice would you give to other people, young people, but people in general who are facing social injustice or challenges? What What? What would you suggest to them?
 
</strong>Rashidah McCoy ** 54:18
My suggestion would be to honestly, lead with love. When you face these moments, try your hardest not to give people back the same ignorance or disrespect that they give you. I don't know. It's so hard. So hard. But I think if we put ourselves in these moments where we are ready to make a difference. Sometimes leaving it with a little bit of force is good, but sometimes taking a moment to step back and realize who you want to be in this moment and how you can change that moving forward, I think makes a big difference and how we then move on We're as a country and as a people, as a culture, I think that moment where you have those mums in front of you where you're confronted with it, breathed first, breathe. And think about the next action and how it can affect not only you, but others around you, and how you can take that moment again, and be a change that you want to see. Again, I know it sounds cliche, but take that moment. And if you have the opportunity to do have moments like this and have conversations with individuals like you, Michael, who had different experiences, do it. Have those conversations, go and make change, go talk to representatives, go to Capitol Hill and protest, be a part of your HOA in your community, just little things like that. People think don't have an impact, but they do know.
 
<strong>Michael Hingson ** 55:52
And be patient.
 
</strong>Rashidah McCoy ** 55:54
Always, always be patient and give grace. Give grace, don't tell us to give a hug.
 
<strong>Michael Hingson ** 56:02
Even to somebody you don't like there's nothing wrong with doing that. If you don't start to show the friendship, then they're never going to get the message.
 
</strong>Rashidah McCoy ** 56:11
Exactly who will. Yeah, I know, my friends laugh at me sometimes. And like you're always trying to help somebody, we can't help everybody. But sometimes you can help one person, if you can help one person, I think it makes a difference. And for me, I have the opportunity to serve through communications and marketing every day, and do the best of the nonprofit sector to help as many people as I can come together to make that change. And for me, that's important. And it's very important that the message that we put out into this world, the messages that people see and read and receive are ones that can change, you know, once that can educate, once that can be of you know, sometimes give a laugh, you know, in these tough moments, but also highlight the difference. And also give people a chance to have a voice and a seat at the table. That is literally important to me and everything I do especially my work as a marketing and communications professional.
 
<strong>Michael Hingson ** 57:13
You mentioned earlier that you you write some things, have you published anything I have
 
</strong>Rashidah McCoy ** 57:18
I was low, younger, haven't published anything most recently, but I did have opportunity to publish an article with the Public Relations Society, about the importance of mentoring millennial minority youth. I also have published research from when I got my master's degree. I've also had an opportunity to do some speaking like you might go I'm trying to get on your level. I went back to WVU last year and gave a presentation on you know the balance between racial inequity and trust what that means. I also spoke to some young students and got to help them understand what that means as well. When you're doing marketing and communications. I'm including, again, seeing through talent, storytelling, good the island. So I continue to do some more published research, hopefully, and also some more speaking engagements because I feel like I have a story to tell. And also I want to help other people tell their story.
 
<strong>Michael Hingson ** 58:13
Well, if people want to reach out and maybe contact you explore your firm or learn from you, how do they do that?
 
</strong>Rashidah McCoy ** 58:20
Sure, sure. I am on Twitter at Hey_RashidahPR. I'm on LinkedIn as Rashidah McCoy. I also have my own marketing communications agency called Maven Marketing LLC. You can find us online at Maven Marketing four number you.
 
<strong>Michael Hingson ** 58:37
Once you spell that Maven Oh, sure.
 
</strong>Rashidah McCoy ** 58:40
No problem. M A V E N  marketing M A R K E T I N G  number four, Y O U@gmail.com. And <a href="http://also.com" rel="nofollow">also.com</a> is the website. So yes, we are here to help. We are a woman led and owned organization. And we see of course, like I said to a dei lens, but we are with you every step of the way. As you decide to, you know, build your communications plan, build your editorial calendars, as you plan events. And we also do a lot of pairing and partnering of the clients that I have and move forward with to do work in the community with individuals who are have different disabilities and who are black brown individuals from the LGBTQ plus community. So we're looking to do more connection and partnership to again make change and enact different voices to be heard.
 
<strong>Michael Hingson ** 59:32
And by the way, Rashidah is spelled
 
</strong>Rashidah McCoy ** 59:35
R A S H I D A H  last name McCoy M C C O Y Phillips? Yes. Michael Yes.
 
<strong>Michael Hingson ** 59:47
Um, but you know, it's the way to get the word out.
 
</strong>Rashidah McCoy ** 59:50
It is it is definitely get the word out and I appreciate it. I appreciate you helping us spread the word and spread the joy.
 
<strong>Michael Hingson ** 59:57
Well, I appreciate you being here and spreading the joy and help Need to spread the love. And I hope that you as you're listening out there will follow what Rashidah says and help spread the joy and the love as well. We'd love to hear from you. And I'm sure Rashidah would as well. So please reach out. I'd love to hear your thoughts, please email me at Michaelhi M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening today, please give us a five star rating. We love your reviews. We love your thoughts. We love your comments. And we really appreciate you adding value to this podcast and Rashidah for you and for anyone out there listening. If you have any thoughts of other people we ought to have as podcast guests here on unstoppable mindset, please let us know. Email me reach out. We'd love to explore all your friends and guests. And we will do our best to bring them on and continue these kinds of dialogues. So Rashidah one last time, thank you again for being with us today.
 
</strong>Rashidah McCoy ** 1:01:05
Thanks for having me.
 
**Michael Hingson ** 1:01:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Communications Professional with Rashidah McCoy</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3d3b9457-c38d-47f1-b3f3-99e073593b27.mp3?source=rss&amp;ext=asset.mp3" length="42645504" type="audio/mpeg" />
<itunes:episode>134</itunes:episode>
</item>
<item><title>Episode 133 – Unstoppable Teacher, DEI Consultant and Coach with Paige Riggins</title>
<guid isPermaLink="false">https://pinecast.com/guid/c560a90e-d738-48cc-8167-9a28b687f4ef</guid>
<pubDate>Tue, 06 Jun 2023 11:00:03 -0000</pubDate>

<itunes:duration>01:07:16</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/86cf3d98-2eb8-4e31-9ec4-eabff1356e95/UM133-Paige_Riggins-Coverart.jpg" />
<description><![CDATA[<p>During our many episodes of Unstoppable Mindset, we have had the opportunity to meet and talk with a number of people who have, in one way or another, been involved with the topic of Diversity, Equity, and Inclusion. The reason it is fun and relevant to speak with all these guests is that each one brings to our studio their own personal and specific life experiences. Often our guests came to the DEI field as adults and some knew earlier in life that they wanted to promote equity.
 
Our guest this time, Paige Riggins brings her own very interesting life take on DEI. She was born in Oakland California and was raised in South Carolina. She will tell us about her upbringing and about how she searched to discover herself. Paige is definitely a life explorer and she will discuss this without hesitation with us.
 
Paige, like so many guests before her, offers us the benefit of her knowledge and lessons about how to live and grow each day. I think you will find her observations thought-provoking and useful. We have a good discussion about her life and experiences as a teacher especially during the time of the pandemic. Paige uses her expertise to discuss topics like race and disability issues. She also will tell you about the business she joined when she left teaching.
 
<strong>About the Guest:</strong>
 
 
Paige Riggins is an experienced DEI Consultant &amp; Coach specializing in organizational development, systems analysis, project management, capacity-building (training &amp; workshops), and facilitation. 
 
Driven by balance, community, and growth, she takes pride in building a collective of practitioners who incorporate diversity, equity, and inclusion into their personal and professional practice. She does this by leveraging her change management, cross-functional team building, curriculum development, coaching, consulting, data analysis, program management, restorative conversations, and evaluation skills to strengthen her practice. 
 
As an experienced DEI Consultant &amp; Coach, her goals include consulting through her consulting firm, Culture of Equity Consulting, LLC, and the continued practice of coaching and consulting with individual practitioners, organizations, and companies looking to move DEI initiatives forward with strategic and specialized support.
 
In addition to her primary job functions, she has also been recognized as a Courageous Conversations About Race Practitioner for her exemplary commitment to enlightening others inter-racially and intra-racially regarding DEI.
 
She holds a Bachelor of Arts in English from Columbia College, SC; a Master of Education in Curriculum &amp; Instruction from Portland University; and a dual certification in teaching for South Carolina and Maryland with an Advanced Professional Certificate.
 
She was also awarded the Impact Spotlight Award for Teach For America, South Carolina for her efforts in the classroom.
 
“Any person in this work is only as good as their capacity to learn continuously.”
 
<strong>Ways to connect with Paige:</strong>
 
Professional Profile - <a href="https://www.linkedin.com/mwlite/in/paigeariggins" rel="nofollow">https://www.linkedin.com/mwlite/in/paigeariggins</a>
 
Website - <a href="http://www.cultureofequityllc.com" rel="nofollow">www.cultureofequityllc.com</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
 
 
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
 Hi This is Michael Hingson. And you are once again listening to unstoppable mindset. I'm really honored today to have Paige A Riggins we got to find out about the A. But Paige is a dei coach. She has been very much involved in diversity, equity and inclusion and helping in a variety of different ways in that environment. And I don't want to give much away because I want her to tell us all about it. But we're really excited. We've been working toward making this happen for a while. I'm glad we finally did it. So Paige, welcome to unstoppable mindset.
 
<strong>Paige A Riggins ** 01:55
Thank you so much for having me, Michael,
 
</strong>Michael Hingson ** 01:57
we're really honored that you are here. And I'd love it if you could start out by telling us just kind of a little bit about you growing up and starting out and all that kind of stuff, things that kind of give us some background,
 
<strong>Paige A Riggins ** 02:13
of course. So I was born in Oakland, California, raised in South Carolina, and as spent a lot of my time reading books, writing short stories in class and just really trying to get a sense of self. But of course, in the teenage way, where I am stressing my mom out probably every other day. Which led me to really question like, whether I wanted to even get into, you know, being a teacher, which is what I ended up doing. And so a lot of what leads me now is just how I kind of spent my childhood like exploring new things, learning new things, and like trying to figure out what I wanted to do in this life, which you know, that changes every other day, which is probably just as common for like other people, but my main route to just South Carolina, being around family, being able to just kind of chill and rest and relax and be successful, but like, in my own way, and just kind of marching to the beat of my own drum as much as I can.
 
</strong>Michael Hingson ** 03:35
Do you think that makes you a risk taker? I mean, you like to explore and all that does, do you think that means that you you do risky things or that you are are much of a person that takes risks to try to discover information and new knowledge?
 
<strong>Paige A Riggins ** 03:50
You know, that question is very interesting, because I it sounds like I'm a risk taker. And there are a lot of times when I am trying to think a lot more than I do. And so when when people hear about my decisions or my advancements, they're just like, oh, wow, like that was really brave with you. When actually I was probably thinking about it for at least six months to a year before I even brought it up. And so I guess because I'm still taking the step it it is me taking a risk, but it's a risk that is like chaotic, but but ordered. So that I'm still having the risk, but I'm also still kind of like analyzing all the things that have to be true for this to go the way I want it to or at least as close as to the way that I want it to.
 
</strong>Michael Hingson ** 04:53
Well, you thought about it a lot as you just said you thought for six months or a year so it could Still very well be a risk, but it's something that you thought about and thought about doing. And just didn't generally leap into things. Have you ever just not thought about something and done it? Or do you really like to think about things a lot before you do it? Because I think that makes a difference. In, you know, answering the question, in both cases, their risks, but you've really thought about a lot of what you do before you do it.
 
<strong>Paige A Riggins ** 05:29
You know, that's a good question I, the things that I did not really think about, and I just kind of did, when I was like, getting a nose piercing, getting a wrist tattoo. Those were the things that I had to feel it in order to do it. And when I felt it, I got up, made the appointment, or I did a walk in and I just went to go do it. And so I think when it's things that that I approach with my gut, those are the things that I just kind of go and I just do, because I feel it in my heart that this is like, this is the moment
 
</strong>Michael Hingson  <strong>06:14
you trust your intuition and your instincts. I do
 
</strong>Paige A Riggins ** 06:17
that leads a lot of how I handle things. And it really leads even the way that I think the way that I do my routines because I try to go by what feels good for me.
 
<strong>Michael Hingson ** 06:35
Do you spend part of every day kind of thinking about what happened that day? Do you do introspection sorts of things to really analyze your your world on a regular basis?
 
</strong>Paige A Riggins ** 06:49
I do it at times. And there are times when introspection leads to overthinking for me. And so I have to I have to like meter. When is the point of no return where I'm going to get into overthinking and what is actual introspection for me. And so I usually have to do that reflection, like on the car ride home. Once I get in my house, I have to just let it go, no matter what it wasn't. And just so you know what this happened? This is how it was handled, or this is unresolved right now. And it's okay. Let me go light some candles do something else.
 
<strong>Michael Hingson ** 07:33
Yeah. And I think that's kind of what I'm getting at is that you can look at things and decide what happened, what worked, what didn't work. With some point, you do have to give it up. You can't beat yourself up over it, because that's not going to help anybody, especially you. Oh, no,
 
</strong>Paige A Riggins ** 07:52
I can't. I used to be that person where you know, if something wasn't perfectly the way that I wanted it to be? I would just kind of obsess over it. And then one day I said actually, it doesn't really matter how it went because I am a different person from the other person. And if we had a misunderstanding, or or if we just like, you know, did not agree. It's actually okay. And if that person wants to talk about it more, I'll be happy to. But I can't obsess over either. Yeah.
 
<strong>Michael Hingson ** 08:28
So you said you were born in Oakland, good for you. When did you move from Oakland.
 
</strong>Paige A Riggins ** 08:33
So it's so interesting, being born in Oakland, because my mom she was in the Air Force. And so that's where she was station. And we only stay there until I was about three years old. And she ended up getting stationed in Italy and I don't remember much of it. But she's just like, you were able to to Learn Tagalog you were able to, like be around so many different cultures. And then once she got out of the military, we moved to South Carolina. And that's where I was raised. So it's like OPlan is is a part of my roots. But the biggest part of my roots in South Carolina, I would love to go to Oakland someday. And just to kind of like, be where I was born. But yeah, that's, that's the story of like Oakland and a little bit about Italy, too.
 
<strong>Michael Hingson ** 09:28
I was just gonna ask if he had been back to Oakland, so you haven't really gone back to visit?
 
</strong>Paige A Riggins ** 09:34
No, no, I have not. I don't know what's what's holding me back. I think that I have to think like, there was anything that I was overthinking. It's probably going back to Oakland.
 
<strong>Michael Hingson ** 09:47
Well just think if you're in Oakland, you're not far from San Francisco, which means you're not far from Guillain Barre, squirt Ghiradelli square and chocolate just pointing that out.
 
</strong>Paige A Riggins ** 09:56
You know, I'm not gonna lie chocolate chocolate. To me one of the things that is my kryptonite, I need it. And I should not always have it, but it's, it's perfect.
 
<strong>Michael Hingson ** 10:08
It's always Bowden sourdough bread. So we can come we can come up with a lot of different options, you know. But, yeah, it's I, I lived for 12 years in Novato. So we were up in Northern California, we were in the well, the, what would be north of San Francisco up in Marin County. So, however, been to East Bay and Oakland a number of times and had a close friend who lived there. We just passed last year. But yeah. So I hope you do come back and spend some time touring around Northern California and having a little fun, the culture is great.
 
</strong>Paige A Riggins ** 10:51
You know what? I'm going to keep that in mind when I'm thinking about trips.
 
<strong>Michael Hingson ** 10:56
Well, it's worth doing. Well, so you lived in South Carolina. And when did you leave South Carolina.
 
</strong>Paige A Riggins ** 11:05
I left South Carolina back in 2021. I was there from the time that I was around for went to school there or K through 12. Even did my undergrad there. And I started working there as a teacher as well. So I my roots run deep when it comes to South Carolina. Are you a lot for me to leave?
 
<strong>Michael Hingson ** 11:29
Yeah, well, what What made you do that
 
</strong>Paige A Riggins ** 11:33
I want to change. Being a teacher is not the easiest. And during the pandemic, it was especially hard. And I wanted, I just realized that things were not as equitable as I thought that they were or that I wanted them to be. And so it was either stay in that same place and not really be able to make a change in the way that you want or go somewhere where you can get the learning and then at some point, come back.
 
<strong>Michael Hingson ** 12:02
So you did your undergraduate Did you? Have you done graduate work?
 
</strong>Paige A Riggins ** 12:07
I have I went to Concordia University. And I studied curriculum and instruction. So I had my Masters of Education. Oh, cool. Yes, it was it was rigorous. But I loved it.
 
<strong>Michael Hingson ** 12:21
So you know, I heard a report this morning that said that because of the pandemic, students are generally close to probably one grade level behind where they really ought to be. I don't even remember who was reporting that. But do you think that's true? Or how do we address that? Because this kind of thing can happen again, how do we not allow that to
 
</strong>Paige A Riggins ** 12:42
happen? Well, I can definitely say that it is true, even when I was a teacher, just kind of seeing, especially because kids are their own persons, like they are growing adults, and even outside of being grown adults, their kids, and so they have their own emotions, they're going through the same emotional roller coasters that we were when the pandemic started. And as it as it continues now. And so I saw a lot of loss when it came to reading levels. And for me, one of the ways that I started trying to support students is really just started to listen, which I did not always do. Try not to hold kids accountable for the fact that they are still learning how to handle their their emotions, which is a skill that even some adults don't quite have down pack yet. And just kind of listening and like, you know, seeing like, Hey, how are you doing today? If they were having a bad day, asking them like, you know, hey, take a breather, walk down the hallway, come back and just trying to get the social and emotional learning in there, where it would like help them to learn how to cope with those emotions and to name them for themselves. So my given autonomy where I could within the classroom.
 
<strong>Michael Hingson ** 14:18
Yeah. And it is a challenge because kids are learning so much or need to learn so much. My wife was a teacher for 10 years, I have a secondary teaching credential, but I never taught in a school although I think I've done a lot of sort of professional teaching in other ways, but I've never taught in school she did for 10 years. She loved the little kids she liked for a second and like third graders she likes third graders especially she said they were still young enough to really learn and older enough to start to really process as opposed to older kids who are much more set in their ways.
 
</strong>Paige A Riggins ** 14:56
I will say middle School is middle school, just educators are a special kind of people, because we tend to have to work with students who are like really trying to figure out who am I? And that question is just as hard as algebra one just as hard as Advanced Grammar when it comes to like what kids are expected to learn. And I would say, Yeah, middle school, it's like, it's so funny that she said that, because because I've met a lot of students who were not necessarily set in their ways. But they thought that they had to be like their parents, even if it didn't agree with them. Yeah. Yeah.
 
<strong>Michael Hingson ** 15:52
Intended to intended to do that. Teaching is is tough. And I think that teachers are so under appreciated on so many levels. And so it tends to be a real, a real challenge. That, oh, yes, all of us have to deal with. And I really get so frustrated sometimes about how people don't really appreciate what teachers bring. You know, and I'm, I listened to news reports about banning books in classrooms and the kinds of things that will parent should have a say in this. And when you really get down to it, they want to ban books, they haven't even read, and they're just listening to what other people said, rather than thinking and processing themselves.
 
</strong>Paige A Riggins ** 16:41
Oh, I think the most unfortunate thing about teaching and and the pandemic was watching a majority of people via social media, like praise teachers, and then go to really disregarding how teachers felt just as human beings have or to go, and essentially, become essential workers, because they had to educate, they still had to, like, you know, be mandated reporters, they still had to care for themselves and their families, and if they got sick, and then seeing how we're having what I've heard to be called culture wars, when it comes to ban books. And it's like, you know, really trying to understand, what are you trying to block kids from, that they don't already know, I have heard some of the most profound opinions on race and gender and society, from students just in an icebreaker question a bell ringer. And it's like, you want to dampen that and why?
 
<strong>Michael Hingson ** 17:56
Yeah. What do you think about this whole concept of what we are hearing called critical race theory?
 
</strong>Paige A Riggins ** 18:06
I think that there's a big misunderstanding about critical race theory. Because what people see as critical race theory, when it comes to painting white people to be bad people is no, it's not painting anyone to be bad. It's examining the actual historical context, and how that disparaged groups of people based on the color of their skin, their socio economic status, and to reduce it to we're just trying to make a group of people feel bad. It minimizes the reason why we shouldn't actually have factual information in schools, why we should actually teach students how to critically think about the world as it is, and not just critically think, but question it, because that's the only reason why we have half the policies, laws and practices that we have now. Because somebody questioned somebody was able to have the access to make a decision or to bring a collective of people together. And it's like, to minimize children's abilities to question like, our predecessors did, is essentially just you know, leaving room for one truth to be told.
 
<strong>Michael Hingson ** 19:28
Yeah. Yeah. And, and it tends to be so misunderstood in so many ways. You know, I'm, I'm amazed that anyone would want to ban a book like To Kill a Mockingbird, having read it a number of times, and hearing the things that people say, but then when you really drill down to haven't read the book, yet I'm and and the result is they don't understand anything about what Harper Lee was was saying in the book. And so it's so unfortunate that we, we tend to not be as thorough at researching things ourselves, we rely on someone. And oh, well, will we trust this person? Oh, we trust that? Well, you know, the reality is that there are a heck of a lot of people who don't trust this person or that person. And is there a reason for that? We really need to look at things for ourselves, and we don't as often as we should.
 
</strong>Paige A Riggins ** 20:42
Yes, and I would agree. Because going straight for like knee jerk reactions when it comes to what you think is like in a book versus skipping over the the entire reason for like, why a book was written, even books that are banned right now deal with anything that is not heteronormative anything that is not outside of the norm in American society. And my question always, when the idea of like betting books comes up is, do you want kids to not be able to identify as their full selves? And if so, why is that while you were able to? So yeah.
 
<strong>Michael Hingson ** 21:32
And, you know, to, to expand the dimension, which I have done from time to time on this podcast. Very rarely, when we talk about Dei, do we even get into the discussion of disabilities, even though there are more people with disabilities than there are any other minority of if you call women to be a minority, and although there are more women than men, but the reality is, we don't include them. We don't include people with disabilities. We don't have discussions, not to talk about reparations, and other things like that. Let's talk about how people with disabilities were, are and probably will be treated for some time to come because we're not in the conversation at all.
 
</strong>Paige A Riggins ** 22:16
Yes, and I will even say, even living in Baltimore, as it is now, it's not accessible. My mom, she's a disabled veteran. And she cannot live in most places in this this city, because her power chair is going to need like, you know, elevator, it's going to need no steps when you're entering the building. And even this conversation about culture wars, banning books, limiting how people can identify with historical context, that also leads to minimizing marginalized groups, especially when it comes to ability. And so I agree with you, because even with how we have conversations about equity, just in passing in school districts, a lot of the times, accessibility is not even one of the things that comes up as a concern, even though not all disabilities are even apparent. You can look at somebody and not know what they have going on. And make an assumption that actually minimizes their identity and excludes them from decision making and access.
 
<strong>Michael Hingson ** 23:43
Yeah, and it has been many years since I first heard this statistic, I'm about to say, and it hasn't really changed much the unemployment rate among employable people who are blind, and I think it's appropriate to say who have a, a physical disability is in the 65 to 70% range, even though we have a national unemployment rate of 3.4%, according to the statistics last Friday, and why is that? It isn't that we can't work it is that people think we can't work and they're not willing to explore, and they don't like something that's different from them, which also feeds into the whole race discussion, too. But nevertheless, it's still the case.
 
</strong>Paige A Riggins ** 24:30
Yes, I think that especially if people approached things that they do not identify with, with with questioning to understand not just to respond, a lot of what gets minimized when it comes to the different social identities. It would, there will be a space for people to be their full selves, because you know, even when it comes to race, they It's like, if I'm not the same as you, instead of looking at it as this is an opportunity for me to get another perspective, some people can view it as this is a threat to my personal safety, even when it comes to ability, have half of the the outdated terms half of the outdated laws and policies and practices, minimize a person with disabilities, ability to like access, many of the areas that able bodied people can access, even when it comes down to having conversations having a seat at the table to make decisions about how their livelihood is affected.
 
<strong>Michael Hingson ** 25:47
Yeah. It's it's kind of the nature of the beast. And it shouldn't be, but we haven't learned to move beyond that yet, as a society, within this country or anywhere else for that matter. I agree. So are you still teaching in the classroom today?
 
</strong>Paige A Riggins ** 26:09
No, I am actually doing I'm actually doing equity work, excuse my background noise. I live right by the streets. But I do equity work. And in that equity work, I look at workplace culture and religious identifying what it looks like to implement structures of protection for marginalized identities.
 
<strong>Michael Hingson ** 26:37
So is this your own business now? Or do you work for someone else do that.
 
</strong>Paige A Riggins ** 26:41
So I the workplace culture piece, I have my own consulting firm called culture of equity consulting. And then I also work within a school district when it comes to educational equity. When it comes to race.
 
<strong>Michael Hingson ** 26:59
Well, hopefully we'll get to help you make an expansion of that and deal with disabilities. But that's another story that we don't have to worry about today.
 
</strong>Paige A Riggins ** 27:09
Look, you'll have to take that up with my supervisor, I, a lot of the times in school team meetings, we end up talking about intersectionally what happens for students outside of race, because race impacts a lot of students lives. And when you add on ability, socio economic status, gender, nationality, those things shape how a student or a staff member can like navigate throughout the day, starting from like when they leave their home, when they return,
 
<strong>Michael Hingson ** 27:47
there's a lot to it.
 
</strong>Paige A Riggins ** 27:50
It is it's very multifaceted, very much. It sometimes feels like going down a rabbit hole. information where you start with asking a person one question about how they identify. And then you start asking, Where do you live? How do you get to work or school? What is it like when you are engaging with people outside of your race? What does that bring up for you? And and the question is, can can keep going on, which is both a strength and one of those areas that can stop a conversation because you can learn a lot about a person. And if there is something that clashes with the part of your your identity, that can bring the need for like having some some type of structures of like protection, some type of parameters so that you will care for each other, even if you're different. Which is the whole point of the big focus on equity anyway,
 
<strong>Michael Hingson ** 28:57
right? We're all different in various ways. Sometimes it's very subtle. And so we don't tend to pay attention to it, but sometimes it's significant differences, whether it be race or sexual orientation, or, or disability or ability. And, and some of those terms have to be changed. So I've been advocating that we need to recognize a disability isn't what we think it is. disability isn't a lack of ability. Some people would say but that's the word. No. Diversity is supposed to be also celebrating difference and it doesn't deal with disability. So you know, we can change what words mean. And we ought to do that disability does not mean a lack of ability disability as a characteristic. And I could make a strong case for the fact that you, Joe Biden, and no, let's come up with some younger politician. Sarah Huckabee Sanders, she's a Republican who gave a speech today Tonight, which I thought was kind of crazy, but that's my opinion. But nevertheless, all of you have disabilities, your disability is your light dependent lights go out, if you don't have access to a flashlight or a candle, you're in a world of hurt or a smartphone. And the reality is that the invention of the electric light bulb covered up that disability for you. And there's so much technology that allows you to have light pretty much whenever you want. But nevertheless, the disability is still there. So we can make the case that everyone has a disability, and I bet we could come up with other things about any individual that would, from a relative standpoint, or relativity standpoint would make them have a disability over someone else, short people have a disability. Over we have that the top people don't recognize tall people have a disability that short, people don't recognize when you're trying to fit into a crowded airplane seat, for example. There are there are all sorts of things that come up to the level of what we ought to call a disability. But we don't because we have an outdated definition of what disability really means.
 
</strong>Paige A Riggins ** 31:14
And I would agree with that. And that's a really interesting take on how how everyone has some way that like their life is altered, by the way that they are made.
 
<strong>Michael Hingson ** 31:30
So you're now working in part in your own business and working with the Department of Education and so on. When do you do most of your work? Do you pretty much keep busy all day? What are you most productive?
 
</strong>Paige A Riggins ** 31:42
Oh, so I am a morning person through and through. By the time that it is 7pm, the worst part of my brain kindly goes to sleep so I can have time to just relax. I used to be one who would work until 9am and 10pm. But it just wasn't it wasn't humanity friendly. And so I had to figure out another way of just honoring myself. And even though like running a business and also working in a school district, and also you know, being a friend, a partner, a sister, a daughter, all of those things, even a dog mom, all of those things require my attention to and they just as as important as the work that I do. So having a balance is a little hard. But that's usually when I get my work done is like during the day. And by the time that it's the evening, I tried to make sure that I have some kind of routine in place.
 
<strong>Michael Hingson ** 32:41
I had a guide dog was my sixth dog, her name was Meryl. And I describe her as a dog with a type A personality, she would not leave if you will work at the office. Even when we were home and the harness was off, which was the time that she could relax, he had to follow me around, she wouldn't play with the other dogs in the house. And eventually, literally, that lack of ability to relax, stressed her out. So she only got it for about 18 months. And then she just became totally fearful of guiding. And it was uncontrollable. And we had to retire her. And so I hear exactly what you're saying. I think that it is it can be true for dogs. As much as it is for people. This whole idea of being a workaholic is a real lovely thing to a point. But the reality is if we don't take time for ourselves, it can be a problem.
 
</strong>Paige A Riggins ** 33:35
Yes. And I'm so sorry to hear about mero I definitely that was a big part of also why I had to figure out another capacity to support diversity, equity and inclusion in the education field because being a teacher, it really plagued my mental health especially in the fall. Because of course by the time that it's 530 it is dark. And I am one who like really loves feeling sunlight. I love being able to like walk around and it not being nighttime quite yet especially when the day started and like you know, just very short days and very long nights. And so when I was not really digging into routines, and I was like you know still grading papers at home and lesson planning and never really given time for myself, it caused a constant sense of urgency, a constant sense of needing to work to where I started to feel like I was losing my passion in the profession, which is why I've been had to switch over to you don't need to great papers in the evening. You don't need to take any work home for the weekend. You do your work. During the week, and whatever's left will be that when you get back, and it was hard to switch over to that way of being, especially when sense of urgency and constantly doing doing doing is what is applauded in the education field. Do you
 
<strong>Michael Hingson ** 35:19
do you miss teaching being in the classroom though,
 
</strong>Paige A Riggins ** 35:22
I miss the children, I miss being able to see children start at one point of development in August, and to come to be a whole different version of themselves by the end and a better version of themselves to for the ones who were at that point. And for the ones who were still questioning, just kind of seeing how they were like navigating life as a child who won't always have had, like, you know, autonomy, especially in education, where there's a bunch of like, rules and like policies. And so I missed that I do not miss the red tape on the classroom. And all of the things that came with politics and how you like, you know, respond to kids and parents and other colleagues and your administration. And it was just that, for me, took the joy out of teaching, especially when it was the height of the pandemic. It was, it was a very stressful time. Well, I,
 
<strong>Michael Hingson ** 36:29
I have always loved being able to visit classrooms. My wife and I volunteered when we moved here to Victorville for our niece, Tracy, who is a kindergarten teacher, she's now taught over 20 years, she loves kindergarten, and loves being with the kids. Although every year we hear more and more about how some of the kids are having more and more challenges. And some of it comes from parents who did drugs and and disaffected the kids and other things like that. But but she loves kindergarten, she just has a a boatload of fun with it. And we went and volunteered for a few years, and helped. But then, of course, with the pandemic, a lot of things change. So now my wife has passed. So we we don't anymore. But it's you know, I hear what you're saying, though, and the politics is such a problem. I suppose some people would say Yeah, but it's necessary. Well, I think we should look at how necessary it really is. But I remember some of my teachers, I remember the names of a lot of my teachers and remember some of them very well and the effects that they have had in my life and actually still correspond with some of them, which is really kind of cool. For five years ago, well, it's five years ago, my gosh, it is it'll be six in August, but I went to celebrate, we surprised him my high school geometry teacher who came to our wedding and who we've stayed in close touch with, went to his 80th birthday, and surprised him his kids were in on it. But I flew into Colorado, and we just totally surprised him. Boy, that was fun.
 
</strong>Paige A Riggins ** 38:27
Wow, that sounds wonderful. And I'm definitely sorry about your wife. And I'm glad that you all got the chance to be able to engage with young people, especially in their element. I feel like anyone who can teach lower and upper elementary, they have a special place in my heart because then those kids didn't come to middle school.
 
<strong>Michael Hingson ** 38:53
Yeah. Well, and now some of the children of some of those kids are in her class. Oh, wow. She was telling us that a few months ago, a few weeks ago, she was telling me about that. That's pretty funny that she gets to have the kids have some of the kids that she that she taught.
 
</strong>Paige A Riggins ** 39:16
But see that all goes to impact and being able to just kind of see like how I had this person when they were just a little person and now they have their own little people and they come back and they won want their kid to be in my class, too. They are here and now I can help a whole nother generation. Go through that same process.
 
<strong>Michael Hingson ** 39:42
Who are some people who have had, from your perspective major impacts on your life?
 
</strong>Paige A Riggins ** 39:49
Definitely my grandmother who passed in 2018 and my mom both of them one My grandmother taught me just kind of how to be resilient, which was kind of to a fault, because it took me a long time to really understand what it meant to relax, and to not always talk about work. And so perseverance came from my grandmother, and from my mom, she just really allowed me to be the person that I was growing up to be. And she didn't want me to make mistakes, but I made them anyway. Because I was a stubborn back then as I am now. And so just kind of those two women in my life showed me both sides of what it meant to be a black woman in the south in America, and what it was gonna look like to be successful and just kind of like, make your own way.
 
<strong>Michael Hingson ** 40:51
Now, you said your mom is in a power chair, now?
 
</strong>Paige A Riggins ** 40:54
She is.
 
<strong>Michael Hingson ** 40:56
Has she always been or just that's recent? No,
 
</strong>Paige A Riggins ** 41:00
she got hurt at work back when I was in high school. And so her journey through what it meant for sense of self what it meant for access movements. And how she was like, you know, able to, like actually navigate, it shifted drastically for her. And it really made me understand how, how able is, most people are, including myself at the time when it comes to just making space for what people may not have, due to circumstance or biological means. It made me really question what does it mean to like, honor a person as their full selves without one having pity because pity helps no one. And also allowing them to have autonomy over what they need and what they don't need. She taught me a lot. And still is to this day.
 
<strong>Michael Hingson ** 42:17
You know, you can't, you can't do much better than that mom and grandma,
 
</strong>Paige A Riggins ** 42:25
to staples in my life
 
<strong>Michael Hingson ** 42:28
will take mom to Oakland.
 
</strong>Paige A Riggins ** 42:32
I want to sew back. She told me that I need to go even if it's only once, because I'll be able to kind of get a sense of like where I came from. And I keep hearing how like Oakland has changed drastically, but I still I still would would want to go so at least give young page something
 
<strong>Michael Hingson ** 42:54
did has. And also it's become more accessible. You can ride the BART the barrier to transit mom could ride Bart, Karen and I did. It's it's very a lot of it is very accessible. I don't know whether there are inaccessible BART stations or not. Most everything I think is accessible. And they monitor you. We went on BART once Karen had never been on BART, we were up in San Francisco. This is around the time we were married or a few months before. And we went to a BART station later in the evening, and she wanted to ride Bart. So we push the button to get the elevator and the elevator came. And I think they were listening to us in the elevator because we said you know i She said we got to figure out where to go to deal with the accessibility part. And either somebody said on the speaker in the elevator or as soon as we got off, they said, Oh, you come this way. And it was it even gets better. So we got through and got to the train got on the train. And the station person that we worked with tracked us and he said, because we just said we wanted to take a ride and then come back. And when we got close to the next station, this voice comes over the speaker. Alright, this is where you're going because there was basically nobody else on the train. This is where you get off. And I'll tell I'll direct you as to where you go. And he just tracked us the whole way, which we which we love. You know, we didn't consider his spying at all. But Karen had a wonderful experience with part because of that. Now at that time, she was in a manual chair. But it wouldn't have mattered. She started using a power chair later. But she but she loved going on Barton and it was fun. I'd been on BART and used part a number of times. But I never knew about the fact that they could track me and I wouldn't mind if they want to do that. That's fine. But for her it was great. And it gave her a wonderful experience and a lot of confidence and she's had some other experience This is a transportation there's a lot of New York that's not accessible. But buses are accessible in New York. And she actually, we, we went back once before we moved to New Jersey, and we were up at a hotel, when I had to go do some work. When she decided she wanted to go to the UN, she went downstairs, discovered that the buses were accessible, wheeled out to a bus, got on a bus, paid her fare, went to the UN wheeled across, came back bus picked her up, there was a ramp that lowered or I guess it was a ramp that lowered, she got back on the bus, went back to the hotel and did the whole thing. There was a lot of it that was very accessible long sometimes. But she was able to do that. And she could have done it in a power chair as well. But again, at that particular point, she was using a manual chair. But I know New York is now talking about trying to make basically all subway stations are accessible by 2050. And wow. And that's a job to do. Because some of those I can understand why they're not accessible, but their commitment is to make them accessible, which is cool.
 
</strong>Paige A Riggins ** 46:07
That is cool. And I think that also having like the having someone who is watching allows people to have more more autonomy, to not like you know, have to rely on anyone coming with them if they just simply want to have like their own solo adventure. And I love that.
 
<strong>Michael Hingson ** 46:29
And it seems a reasonable thing to do. So I'm glad she had those experiences, we must be married for two years by 15 days when she passed. So a lot of memories.
 
</strong>Paige A Riggins ** 46:41
Oh, my goodness, that that is an admirable amount of time. And I know that you honor her memory every day.
 
<strong>Michael Hingson ** 46:51
That is the plan. Well, you know, you have obviously learned a lot and you have worked on on both sides, if you will, of the of the teaching process. Although if I were to think about you a little bit, I'd say you're always learning so you're always looking for good teachers and what you do, because we never stopped learning or we shouldn't anyway. But for you. What do you think the most important personality trait is? Or what are some important personality traits that you think someone needs to have if they're going to do your job or be in the kind of field that you're in?
 
</strong>Paige A Riggins ** 47:33
So it kind of goes back to the question about risk taking earlier, you have to be adventurous enough to be okay with making mistakes. And along with that curiosity is one of the biggest personality traits, I would say that you need to like, risk taking curiosity, and humility. Because I think it at no point did I ever feel like I've arrived. And that's how I'm able to still keep doing what I'm doing and to keep learning like, you know, even with this call, learning a new perspective on like, how disability can be viewed as not like, you know, not just a lack of something, but it's just everyone's way of navigating through society is different, based on different characteristics, like thinking of disability as a characteristic is something that I did not even think to know. And that's purely off of off of curiosity. So like, if anyone were to get into education, or consulting or just equity work in general, I would say, please go ahead and take risks, learn how to be curious, and always have humility.
 
<strong>Michael Hingson ** 49:00
Definitely great traits. My parents, I've often said, We're risk takers, because when I was born, and it was discovered, I was blind a few months after being born, my parents were told, send them to a home for handicapped kids, because no blind child could ever grew up to do anything. And they disagreed with that. And they said, Well, of course he can grow up to do whatever he chooses to do. And they had to have taken a lot of risks to allow that to happen to allow me to ride a bike when we were living out here in California, or just to walk around the streets of the Southside of Chicago when I was three and four years old, and things like that. And so there, there were a lot of ways that they took risks. And I'm sure that they, like you thought about it a lot, but they also decided they they couldn't not do that they had to allow me to explore or how would I learn
 
</strong>Paige A Riggins ** 50:00
And I love that they not only didn't take what someone else said, but they said, we're actually going to just lean into learning new things about how we can support our child. Because look at you now.
 
<strong>Michael Hingson ** 50:14
Yeah, look at me now, right? Well, no, I hear what you're saying. And, you know, we are all the product of our parents and those around us and the choices we make. And it's important that we always think about those things.
 
</strong>Paige A Riggins ** 50:36
Most definitely. Even when I think about like my, my grandmother, and my mom, and like, what my grandmother taught me, when my mom proposed to teach me all of that came from, especially my mom, taking a risk on knowing that she was raising her children, meaning me and my younger sister differently, and that it wasn't going to always be viewed as a good thing, because we were taught to be more curious, more outspoken.
 
<strong>Michael Hingson ** 51:07
Did you have a dad in the process anywhere?
 
</strong>Paige A Riggins ** 51:10
I have my dad for a little while, we are distant now. And it's of no, it's of no consequence, outside of just human things that happen. I think that the biggest thing that I'm really having to kind of grapple with now is that, even when, when adults become parents, that does not mean that they still don't have their own personal journeys to go on. And that can sometimes impede on being a parent or being a son, a brother, a cousin, and uncle. And that it's actually okay, because their journey is just gonna look different right now.
 
<strong>Michael Hingson ** 51:58
Yeah. And there's nothing wrong with that, if that's what they need to do, as long as they do it. And they do it well.
 
</strong>Paige A Riggins ** 52:05
Right? Definitely heavy on the wellpark.
 
<strong>Michael Hingson ** 52:10
Well, there is that yes. There's always that something I've asked occasionally, on this podcast of people, if you had the ability to go back and teach or tell your 18 year old self, something, what would it be?
 
</strong>Paige A Riggins ** 52:26
I would tell her to find out her best qualities, and then to write down everything that she thinks is not right about herself. And to just ask herself why. Just think about what has made you feel this way about yourself. Because I think if even back then if I had sat and like really thought about what I didn't like about myself, it would actually be everything that society told me that I should not like about myself, instead of what I didn't actually like. So I would tell her to just think about that, and start to accept more of who she was because she was gonna turn out to be pretty okay.
 
<strong>Michael Hingson ** 53:25
What were some things that you didn't like about yourself, that you could go back and tell your 18 year old person about?
 
</strong>Paige A Riggins ** 53:32
I think definitely, I probably wouldn't have been as bossy. And I would have definitely embraced a lot of my dialect from like being in the low country of South Carolina and really embraced the way my mind works when it came to being creative. And like writing short stories, which I still do now, for fun, but it's just if I hadn't damp in that, when I was younger, thinking that I had to go be something else. I would have definitely wanted to like change that. It's just kind of embrace being a black woman in the South. Yeah.
 
<strong>Michael Hingson ** 54:21
Would you tell her not to wait so long to go to Oakland?
 
</strong>Paige A Riggins ** 54:25
I definitely would, okay. Oh, this is I know this is gonna sound far fetched. Can you put aside some money from your job at Pizza Hut? And actually go ahead and keep that money until you're like a little older and then go to Oakland. She wouldn't have understood what I was saying. But probably would have sold it anyway. Yeah,
 
<strong>Michael Hingson ** 54:48
well, you know, it's always fun to have adventures to look forward to.
 
</strong>Paige A Riggins ** 54:52
Yes, yes, it is.
 
<strong>Michael Hingson ** 54:55
I don't know when or if it'll happen again, but I'd love to go on it. cruise now logistically, we'll see because there isn't someone right now to go with. I don't know a lot of people cruise alone, but cruising Have you ever cruised?
 
</strong>Paige A Riggins ** 55:08
I have not, I am still grappling with what it's like to be out in the middle of the ocean and have to like relinquish control?
 
<strong>Michael Hingson ** 55:22
Oh, it's a lot of fun and it's safe.
 
</strong>Paige A Riggins ** 55:26
Am I try that at some point, I have to figure out where I would want to go, though,
 
<strong>Michael Hingson ** 55:32
who Yeah, you got to figure that out, too. I suppose you could cruise to Oakland through the Panama Canal. But please get to San Francisco,
 
</strong>Paige A Riggins ** 55:44
get to things then it was very RC.
 
<strong>Michael Hingson ** 55:46
Well, you know, it's, it is so much fun to, to do retrospective things like what you tell your 18 year old self, and so on. But if you found somebody who's starting out doing what you do, what would be some advice that you'd give them to help them along?
 
</strong>Paige A Riggins ** 56:10
I would tell them to do it. Take in as many perspectives as you can when you're in the work. And also trust that what you're feeling in your gut, is exactly what you need to hear and what you need to do. And so if you're coming into this work, and you and you realize that you got a pivot, and you have to do something else in this field, or in the world of consulting, then do that thing and be be confident in what you have to do for yourself. Because caring for yourself is going to take you a lot farther than try to ignore what you need, in the pursuit of success.
 
<strong>Michael Hingson ** 57:00
Gotta really deal with your own personality.
 
</strong>Paige A Riggins ** 57:04
You do? It's important to do it. What what actually comes with your your personality? Have you
 
<strong>Michael Hingson ** 57:13
always wanted to be in a field related to diversity, inclusion and equity? Or however, is that something you adopted over time or, you know, because you taught and you obviously, enjoy doing that, and so on, and you're what you're in now, though, you're working with the Department of Education, it's a little different than then what you were doing when you were teaching, I would think
 
</strong>Paige A Riggins ** 57:41
I would definitely say that, even when it came to teaching I didn't always want to teach. It really wasn't until I started to just kind of see inconsistencies, even when, even when I was in grade school, and when I graduated from high school. That was after the murder of Trayvon Martin. And it really started to make me think what was the difference between he and I, when it came to to becoming a hashtag. And all throughout college, I went to college for writing for print and digital media, short term journalism. And even though I loved meeting new people, interviewing people, it still did not feel like what I want it to be. And so I would say that reaching young children in the world of like reading and English language arts and then pivoting to also do diversity, equity and inclusion work alongside teaching it. It used to seem kind of out of the blue until I always think back to that moment where I asked myself that question once. I initially heard the news about Trayvon Martin and so just kind of coming to a point where I was face to like deal with race and and other aspects of a person's identity especially with this being after my mom lost the ability to like walk on her own and having to like really grapple with what does it mean for someone to be able to have access and navigate through our society, effort equitably? And that's really what what not only led to teaching but then to also working in a school district focused on equity and then also doing my own work around workplace culture and ensuring that people have different structures of protection for their marginalized identities. Yeah, it just it all, it all kind of seems like puzzle pieces that fell into place, even as I'm talking to you now.
 
<strong>Michael Hingson ** 1:00:21
I think that's an interesting way to put it that they're all puzzle pieces. And it all goes back to you made choices that led to other choices that led to other choices to do what you're doing. And you sound like you have no regrets. Oh, no,
 
</strong>Paige A Riggins ** 1:00:37
none at all, which is great moments, when education definitely made, made it seem like the world was just crashing down around me. There was no choice that I have not made that I have regretted.
 
<strong>Michael Hingson ** 1:00:57
And that's good you and you've obviously given a lot of thought to all of that, and, and it helps you move forward. Have you done any writing blogs or books or anything?
 
</strong>Paige A Riggins ** 1:01:08
Um, right now, I do have a newsletter called shifting the culture, it's on LinkedIn. People can find it via my professional LinkedIn page. But that's where I put my writing to use when I'm talking about workplace culture right now. And as far as just using my writing skills, I do my own short stories for fun, just to Lexmark creative muscles for you, when I get the chance.
 
<strong>Michael Hingson ** 1:01:40
Once you get enough of them, you can put them into a book.
 
</strong>Paige A Riggins ** 1:01:44
You know, I just had a friend say that the other day, and I bet thought kind of scares me a little. But I guess that'll be the next risk that I take at some point.
 
<strong>Michael Hingson ** 1:01:56
Consider it an adventure.
 
</strong>Paige A Riggins ** 1:01:59
Hmm, I'll think about it that way. Because it scares me when I think about it as a risk.
 
<strong>Michael Hingson ** 1:02:05
Well, if people want to reach out to you, and maybe contact you or whatever, how do they do that? And what is your your LinkedIn page, we'll put those things in the notes, but at the same time, tell us any contact information that you'd like to do right now.
 
</strong>Paige A Riggins ** 1:02:21
So sure, so if people want to reach out to me, you can either email me at contact at cultureof <a href="http://equityllc.com" rel="nofollow">equityllc.com</a> Or you can find me on LinkedIn, my name on LinkedIn is Paige A Riggins and just to kind of circle back to the A the A stands for, Ariana, but I really want to, I always include it and then people ask, Are there multiple PAige Riggins in the organization? No, I just like with those two ways, that
 
<strong>Michael Hingson ** 1:02:56
people who spoke paid this spell Paige A Riggin's and so on.
 
</strong>Paige A Riggins ** 1:03:00
Sure. So Paige P A I G E. A and then Riggins R I G G I N S. And just for my, my email, that is contact C O N T A C T at culture of equity, LLC, C U L T U R E  OF E Q U I T Y L L C, dot C O M
 
<strong>Michael Hingson ** 1:03:28
There you go. Well, I hope people will reach out. This has been an absolutely fascinating discussion as far as I am concerned. And I do hope that you listening out there felt the same. We got to cover a lot of different areas today and went far and wide and discussions. And that's what really makes unstoppable mindset so much fun. And Paige, I really appreciate the stories and the insights that you bring to it. And I hope we can do this again.
 
</strong>Paige A Riggins ** 1:04:02
Of course, and thank you so much. I love this conversation. And I just appreciate what you brought to the table when it came to your perspective. And thank you for sharing.
 
<strong>Michael Hingson ** 1:04:16
Well, thank you and for all of you when you're listening out there, please give us a five star rating wherever you rate podcasts, especially if you're on Apple and iTunes because those are the numbers that people tend to pay the most attention to, but I'd love to hear your thoughts as well please email me, Michaelhi M I C H A E L H I  at accessiBE A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear your thoughts. Want to hear what you think. And again, please give us a five star rating where wherever you're listening, and we'd love to chat with you if you need a speaker to come and speak at any events so that you might be planning or need someone to come and motivate. Let me know. We'd love to explore that with you. And again, Paige one last time. Thank you for being here and being with us today.
 
</strong>Paige A Riggins ** 1:05:13
No problem. Thank you all so much.
 
**Michael Hingson ** 1:05:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Teacher, DEI Consultant and Coach with Paige Riggins</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c560a90e-d738-48cc-8167-9a28b687f4ef.mp3?source=rss&amp;ext=asset.mp3" length="40257540" type="audio/mpeg" />
<itunes:episode>133</itunes:episode>
</item>
<item><title>Episode 132 – Unstoppable CICOA CEO with Tauhric Brown</title>
<guid isPermaLink="false">https://pinecast.com/guid/bd79c69a-bfae-4477-bc82-de149d5ff380</guid>
<pubDate>Fri, 02 Jun 2023 11:00:04 -0000</pubDate>

<itunes:duration>01:12:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/06bc9c97-b01c-4cfd-b07f-0dbb66f91adb/UM132-Tauhric_Brown-Coverart.jpg" />
<description><![CDATA[<p>CICOA? “What”, you may ask, “is CICOA”? Stay tuned.</p>
<p>When I lived in Marin County in Northern California, I had the honor to be asked and chosen to be on the board of directors for an organization called The Marin Senior Coordinating Council, aka Whistlestop Wheels. During my tenure on the board, I learned a great deal about seniors, senior living and what was at that time called “the silver tsunami” or the upcoming influx of seniors as our population grows older.</p>
<p>This episode gives you and me the opportunity to meet Tauhric Brown, president and CEO of CICOA Aging &amp; In-Home Solutions. I got to meet Tauhric through accessiBe as his agency has chosen to use our company’s products to make its website more inclusive for all. Tauhric will describe for us not only what CICOA does, but he will delve a great deal into some of the issues our aging population faces and how his and other similar Indiana agencies are doing to assist and enhance living for our senior population.</p>
<p>You will learn much about the growing crisis concerning seniors in our world. Tauhric will also discuss things we all can do to help promote better and more active lives for seniors including recognizing that even as people age they should not and do not lose value in our workforce.</p>
<p>By the way, Tauhric also tells us that he and Cicoa staff receive regular positive feedback about how accessiBe makes for a better website experience for all. I hope you will find this episode informative, inspiring, and relevant to you and everyone you know.</p>
<p><strong>About the Guest:</strong></p>
<p>Tauhric Brown, president and CEO of CICOA Aging &amp; In-Home Solutions, uses his strategic vision and experience in the elderly and disability service industry to expand CICOA services and collaborative partnerships to better meet the needs of these vulnerable populations.
Before joining CICOA in 2020, Brown served as the chief operating officer for Senior Services, Inc. in Kalamazoo, Mich., and he formerly held positions as an owner/operator for a multi-carrier wireless retail company and in the U.S. Army. Inspired by his family and upbringing, he made the switch to the nonprofit world to fulfill his dream of improving the lives of others.
Brown holds a master’s degree in management and a bachelor’s degree in business administration from Colorado Technical University in Colorado Springs, Colo. In his spare time, he enjoys playing golf and watching University of North Carolina basketball. He and his wife, Laura, collectively are the parents of six adult children and have three grandchildren.</p>
<p><strong>Ways to connect with Tauhric:</strong></p>
<p>Facebook: @CICOAIndiana</p>
<p>Instagram:@CICOAIndiana</p>
<p>LinkedIn: CICOA Aging &amp; In-Home Solutions</p>
<p><a href="https://www.facebook.com/tauhric.brown" rel="nofollow">(20+) Tauhric Brown | Facebook</a></p>
<p><a href="https://www.linkedin.com/in/tauhric-brown-8a85765?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BICxSXqIxSwmh8Qr%2F1Llo%2FQ%3D%3D" rel="nofollow">linkedin.com/in/tauhric-brown-8a85765</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:16
Well, hi, everyone. Welcome to another episode of unstoppable mindset and to day, we get to talk with Tauhric Brown, who is the CEO of CICOA aging. I get it right yet. Aging and in home services. And there's a lot to go over with that and we will get to it. And and tar Tauhric . Tauhric also has a great sense of humor. And he'll yell at me for not necessarily pronouncing his name right. But that's okay. Because it's fair if he does that, but I agree with him. Geez, you can call him anything just not late for dinner me the same way. Right. So welcome to unstoppable mindset.
 
<strong>Tauhric Brown ** 02:12
Thank you so much, Mike. It's a pleasure to be here with you and your audience.
 
</strong>Michael Hingson ** 02:17
Well, we're glad you're here. And so now I have to ask right from the outset. The CICOA, what does that mean?
 
<strong>Tauhric Brown ** 02:27
What a great question. So when we first started, so CICOA actually was it stood for Central Indiana Council on Aging. And as our agency has evolved, and the city or the central Indiana Council on Aging was no longer an item we kept sicko of, because there's some brand equity in that. But we added aging and homes solutions behind CICOA. Yes, sir. It's CICOA. actions is our actual name.
 
</strong>Michael Hingson ** 03:04
Right? So it's your right the brand, although I'm I'm sure a lot of people won't necessarily remember that. But nevertheless, you get the brand and, and it also gives you a name that people can ask about.
 
<strong>Tauhric Brown ** 03:23
Absolutely. To talk a little more about our agency, if you don't mind, I'd love to tell the audience a little bit about who we are, how we were founded and what we do.
 
</strong>Michael Hingson ** 03:35
I'd love to do that. And I'd also love you to spend some time just telling us about you. But let's start with the agency. And we'll go from there.
 
<strong>Tauhric Brown ** 03:43
Very good. I always like to start with the agency. I'm not a person that oftentimes likes to talk about myself. I get a little embarrassed about that. But we'll talk about me specifically. But our agency is a national or a nonprofit social service organization. And we're based in Indianapolis. We were formed from a piece of legislation that President Lyndon Johnson signed in 1965 called the Older Americans Act. And what the Older Americans Act as it created did is created a framework that every county in the United States would have a planning and service agency that is developing provisioning and even delivering services in the homes of older adults that are designed to keep them living independently for as long as possible. It also provided appropriation to certain emerging needs of older adults things like nutritious meals, meal sites, transportation, face management and some other organizations. We are one of 15 Area Agencies on Aging here in Indiana. There used to be 16 of them. But But several years ago, one of the organizations combined with another area agency on aging. So that's how you get 15 Different agencies, but 16 planning and service areas. We at sicko were founded in 1974. And we'll be turning 50 years of age next January, which is very exciting, a little about what we do. We care for older adults and people with disabilities, again, by providing solutions, answers and services that are designed to keep them living independently. We know that about 90% of our community members want to stay in their own environment as they age, but many of them are uncertain whether their resources will hold up, or whether their health will hold out. And so, you know, our role as a convener and connecting agency is really all about putting those individuals in the best scenarios that will allow them to age in place for as long as possible. When you have the services. I'm sorry, go ahead. Go ahead. Go ahead. Yes, so some of you know some of those additional services that I maybe didn't mention. Initially, our case management information and referral is one of the the, we call that the front door or accessed to our service areas or our services, senior meals. As I mentioned, transportation other one that I did mention home repairs and mind modifications and caregiver supports. And so we currently are doing those services through funding through our older Americans act, as I mentioned, through the Medicaid aged and disabled waiver program, through several social security block grants, the state funded Choice Program. And of course, our Sequoia foundation is our philanthropic arm that is consistently out trying to find other opportunities for us to better serve our older Hoosiers. We've gotten into some non traditional funding opportunities, though, since my arrival and prior to my arrival. And some of those non traditional funding partnerships exist with health insurance companies, with programs of all inclusive care for the elderly programs, affectionately known as pace. We've got a few hospital based contracts, we're generating revenue with individuals who have the financial means and ability to pay for a quality service. And then we've got a great innovation and data and research department that is creating social enterprise concepts to help us better diversify our revenue and provide more opportunities and solutions for other community based organizations like us.
 
</strong>Michael Hingson ** 08:24
So you have clearly become well versed and are able to talk about all this, how long have you been involved with the CICOA?
 
<strong>Tauhric Brown ** 08:37
Yeah, so I began my tenure here as the president and CEO, January 6 of 2020. But I had spent the prior eight years in Michigan working for a senior and disabled service provider called Senior Services. So I've been in the industry and in this space, almost 11 years now, but I've been here it's CICOA. Only a little over three years,
 
</strong>Michael Hingson ** 09:07
when you talk about it very well, needless to say, and, and I appreciate I appreciate the really in depth description of of what the agency does. I was on the board of an organization when I lived up in the Marin County Area in California called whistle stop, which later changed its name to VIV Alon, and I've never understood why they did that. They did that after I left but they left the brand behind was also the Murrin senior Coordinating Council. whistlestop was an agency that provided among other things, paratransit and so on, but that was a well known name and they just completely abandoned it's I never did figure out why they did that. But hey, whatever. Everyone has their ways to go. Well tell us a little bit more about us. Since I brought it up, starting out and so on, where are you from originally? And all those kinds of things?
 
<strong>Tauhric Brown ** 10:07
Yes. So originally, I'm from Atlanta, Georgia, when I was around seven years old, so my mom's entire career she spent in big farm. And we shoot, we were living in Atlanta. And she got a call from pharmacy up, John, in Kalamazoo, Michigan. And that's what took us from Atlanta, Georgia, to Kalamazoo, Michigan. At the tender age of seven, I was seven, my sister was eight. And what I really looked forward to Mike was every summer, Mama would always send my sister and I back to Atlanta, to spend six, six and a half, seven weeks with our grandmother, who happens that my oldest aunt Eunice was born disabled, so she lived with our grand life. So when people talk to me about they asked me, Tarik, where does your passion for older adults and people with disabilities come from? It started there. But right, I didn't know that's what was happening at that young age. But the lessons learned and the things that, you know, that I got to listen to was just fascinated by the conversations my grandmother would have with her friends and other family members. She ran the family from her recliner mic, let me tell you, she, she would sit there and direct all the aunts and uncles and the cousins and nephews and on what they needed to do and how they needed to do it. So. So I'd like to think that that passion really started in me at a very young age. When I graduated high school, I took a different path than most people do. Most of my peers ended up going straight to college, and, you know, starting their careers, four years or so after that, I went into the United States Army and served on active duty for the initial nine and a half years, or first nine and a half years when I got out of the military, or when I got out of high school. And so you know, I was a young kid, 19 years old, was married and had a son and no marketable skills. And so, you know, I really needed to find a way to provide for my family. And I had all known that, you know, I had several uncles, my grandfather served in the military. So there was that deep history of serving in our Armed Forces that I got from them. So you know, joined the United States Army right out of high school, and then kind of got my college schooling done through online platforms, and things like that throughout that nine and a half years. And so, you know, once I transitioned out of the military, the first job, I'll say the first real job I had was in retail, and I worked in the wireless industry for several years. I owned a Verizon dealership for nine of the 15 years that I was in the wireless retail industry, and had a lot of fun, interacting with consumers selling you know, things. But I got to a point around 2010, where I thought, you know, God probably put me here to do things a little more impactful. And I started looking for perhaps some opportunities that really got to my passion of older adults and people with disabilities. And so that really is what took me from the retail world into the not for profit sector back in 2012. As I said, I moved into my role here at Sokoto a couple of months before. COVID hit us before we went through the global pandemic. And, you know, prior to departing Michigan, you know, I had served in capacities at Senior Services as a business development director, Chief Operating Officer, it was a period of time where I was kind of straddling as interim CEO and COO while the board was looking, you know, for the CEOs replacement. So it was a great time that I spent there, but I have loved being here in Indianapolis, and leading this high functioning organization known as sicko. It has been a true pleasure and honor to serve these individuals that I get to work with every day for the betterment of the consumers that we serve in our communities. I married to my lovely wife, Laura and Laura and I were highschool sweethearts, but we didn't marry right out of high school. So Lauren, I reconnected. It's probably been about 14 years ago now, and have been married now for 12. So we have a blended family. So there's six total adult children, three grandchildren with the most recent one being born last New Year's Eve, so little Emery just turned a little turn one years old, the end of December of last year, and it's just doing really well. So that's a little about me.
 
</strong>Michael Hingson ** 15:41
Well, you went to the military right out of school. Where did you serve? Was it mainly in the US? Or did they send you to other places to see the world?
 
<strong>Tauhric Brown ** 15:55
Yeah, I actually did. My first duty station was Stuttgart, Germany. So I was stationed in Germany from 90 to 93. And for those who may recall, that was the period where the first Desert Storm, yeah, conflict kicked off. And so I was in Germany when that happened. And then in 93, I came back to the States, and I was stationed in Maryland, at Aberdeen Proving Ground, Maryland for three years. And then in 96, I ended up going to the Middle East, I got to spend a year in Doha, Qatar, when I think that was an interesting role. And it was an interesting environment. And it's because my name is Arabic. They pronounce it their todich. And so they thought I was initially Middle Eastern, when they would hear my name. And so it was a really interesting experience. And I got to meet a lot of great folks. And then I came back stateside for that last year and a half, and I was stationed in Lansing, Michigan, at the Great Lakes recruiting battalion, I was kind of the personnel Sergeant overseeing 52, recruiting stations, again, I got the to have that tough job of assigning new recruiters coming in to our command to the one of the 52 stations. And then also, you know, ensuring that those who were coming off of that recruiting duty getting them successfully back to their next duty station in what we used to call mainstream army, right, because recruiting was one of those roles were the goal of the that that arm is really to drive more, more enrollments, more individuals in the service, but it wasn't permanent. Most recruiters would serve a two to three year run before they would go back into their primary Military Occupational Specialty to do work there.
 
</strong>Michael Hingson ** 18:03
Well, you served the US Senate, I think nine and a half years in the military, that clearly was different than a lot of people did, or have done. And then you came back and you went off and did other other kinds of things. Do you think that your military experience in your career helped you? And how do you think that has benefited you? And, and and address your attitudes about life going forward?
 
<strong>Tauhric Brown ** 18:31
Yeah, I would say absolutely. Mike, it has a significant impact on who I am. You know, the first thing that the military put in me was structure and discipline. And then, you know, the next lessons learned that I've carried with me for forever, were the, you know, the way to lead people leading from the front. So the military taught me leadership, but it taught me leadership from the lens of leading from the front, which is to say, I'm never going to ask somebody to do something that I'm not willing to roll my sleeves up and do myself. That has helped me tremendously throughout my career in various positions and roles that I have had. But the military absolutely had a tremendous amount to do with who I am and how I go about my day to day you know, weekly, bi weekly, monthly, etc.
 
</strong>Michael Hingson ** 19:38
That is pretty cool. It's it's interesting. I come to the same philosophy but from a different point, as I think about it and listening to you and that is that for me, I also don't think I should expect people to do things that I haven't done and I shouldn't expect people to do a job that I'm not willing to do. For me, though, it wasn't the military that that brought that around to my point of view, because I didn't ever get to serve in the military, but rather, for me, it's, I won't know about the other jobs unless I perform them, I'm not going to see other people doing. And so I don't get a lot of that information. And being a curious soul. For me, it's always been, I got to do it, so that I know about it, because I can't talk intelligently to other people about what they're doing, and so on. Unless I understand it, I won't understand it unless I do it personally. And that has led me to the same philosophy that you have. And I am a firm believer in the fact that people should not undertake a job. Or they shouldn't be telling other people about jobs that they haven't experienced in some way themselves, because it's the only way to gain empathy.
 
<strong>Tauhric Brown ** 20:56
That's right, that's 100%. Correct.
 
</strong>Michael Hingson ** 21:00
And I think it's just the only way to do it. It's why it makes it really fun when people and I have conversations about blindness and so on, one of the things that I get to say is, well, you know, you talk about it, but you've never tried it. So I understand that most people won't, necessarily, but don't judge what you haven't tried or that you really don't know about. And that, of course, is a challenge and a subject that we all get to deal with. And now of course, we're talking with you about aging, and so on. And aging as we grow in population, but as we grow closer because of communications. And because we have such a big baby boomer era, aging is definitely more of something that's on our mind. So you being in that that whole world. Tell us a little bit more about how you think that the whole concept of aging is kind of changing how our landscape is changing, not only here in the US, but globally. Yeah,
 
<strong>Tauhric Brown ** 22:09
no, and that's a great question. So I'll start out by throwing a few facts out there that people may not realize, are baby boom generation, right? It's a global phenomenon. And closer to home every single day, 10,000 people in the United States turn 65 years of age. Next year in 2024, every member of the baby boom generation will be at least 60 years old. And by 2030, every member of the baby boom generation, least 65. This is what the industry is known as in what we call as the silver tsunami, which is basically idle wave. Yeah, the tidal wave of older adults. In 2030, there'll be more people in America over the age of 65, than children under the age of 15. And so where does that bring us? Well, it brings us to a point of change, development, strategic thinking has to be done. And so after I had been here a year, I sat down and I wrote out a 20 year vision, a vision of where I saw our organization being able to be 31, December 2041, close of business. And much of much of this design work, Mike really was about things in our control. In other words, it wouldn't be realistic, right to develop such a lofty plan, taking into consideration and focusing only on external factors, because external factors, as we all know, change so often. But what you can do is develop that vision and plan predicated on what's in your control as an organization, what you can modify and maintain inside your walls. And so that 20 year vision really is to envision the COA serving as a model for manage long term services and support, launching research initiatives to give us more data that will help us make more and better business decisions based on what the data is telling us. And then finally, it's about using innovation as a catalyst for success, and I always like to say the future will be about filling voids. In addition to connecting people to resources, the more and met needs we discover and the more services and products we can provide to get at those unmet needs, the more clients we know will gravitate to us and stick to us. Right I remember when I was in retail, I always used to say to my sales teams, don't just sell the phone, sell the the don't just sell the handset, sell the handset, some accessories, and some other items that will help this consumer be sticky to this product and only this product in the world we operate in here at Sekolah. It's the same mindset, right? We know that if we can bring more solutions to the table, that we have a great chance of not only improving quality and quantity of life for the people we serve. But we also know that it makes it makes us a koa a stickier organization for them as a customer, the more items that you can address for a person, the longer they're going to stay with you, they're going to be loyal to you. And that is extremely key in the work that we do.
 
</strong>Michael Hingson ** 26:17
So what creates loyalty for sekolah? You're you're in a different environment than a profit making company where you're selling physical items as such, but you're still looking for loyalty. What is it that's going to keep people loyal to sekolah? Or to any request or to any agency for that matter?
 
<strong>Tauhric Brown ** 26:41
I think in the work and the work that we do, Mike, it's really about having a great pulse of the of your satisfaction with the populations you serve. In other words, is that customer service? Top notch Are you doing your best at at making that environment, easy for a customer to navigate the work that we do and the systems that we work in gaining access, sometimes to services or connecting with the right entity is a challenge and a struggle sometimes for boats. And so if you can reduce and eliminate that struggle or challenge, that is a way to make an individual more loyal to your agency. And then in addition to that, it's connecting them, maybe there are things that we don't necessarily offer or provide. But we have a connection, we've got a partner that does do that kind of work. And so it's connecting that individual to the additional collaborative partner that you've got to help them address the need that they that they have. And that needs to be addressed. So I think it really starts with developing and delivering a great customer service experience, one that as that client saying, you know, sekolah really provided a wow, customer experience for me, they've been able to provide me with so many solutions and answers and services that have kept me living in my home for as long as possible. So that's really what it looks like for me when I say how do you make that consumer loyal to you. And then you know, you hope that over time you start to believe or you start to develop more connections from those interactions you have with customers. In other words, we see clients who've had a great experience telling a few of their friends about that experience. And then before long, we've got those folks reaching in and leaning into us for that trusted and dependable guidance, solutions, answers and provisioning of services so that they can remain independently at home as well.
 
</strong>Michael Hingson ** 29:16
How many people do you serve today? So
 
<strong>Tauhric Brown ** 29:20
we we are interacting with roughly I'll say on any given year, we probably have contact with about 30,000 Plus community members. And that and that could be a host of different things, Mike, it might be an information and referral call where someone might have needed access to a resource in the community but didn't know where to turn to get access to it. It might be these are consumers that are direct recipients of services that we have provisioned with a a subgrantee partner or it's a service we You provide directly. And so that's how we go about that piece of our agency and business.
 
</strong>Michael Hingson ** 30:09
You know, it's interesting, listening to you and thinking about all of this, the world's changing, you know, we're getting a lot more technology and medical sciences, doing so much to help people and make people more durable and help people live longer, and so on. What, how are the priorities that are seeing your population changing? I'm sure that it's different now in terms of what people want, or what they're they're doing or capable of doing, than it was 20 and 30 years ago, and that also is going to evolve. So how are the priorities changing?
 
<strong>Tauhric Brown ** 30:52
Yeah, I think the priorities are, are changing both inside our environment, and outside our environment, right. And I'll start with inside the environment, things are changing inside the environment, where as an organization, we have to teach each other how to do more with less. In other words, what that means is an organization like ours, I mentioned earlier, we have many of our revenue streams are state and federal resources. And so while those state and federal resources, they do increase a little bit year over year, sometimes though, it is not enough to meet that consumer demand. And so we have to teach ourselves how to do more with less building and redundancies into our roles, cross training our staff to be able to handle not just the things that they're used to doing day in and day out. But really getting them to embrace that mindset of we must be able to cross train across functions, so that in the event, someone needs help, we can tap you on the shoulder and say, Hey, we need your help here. So internally, things are changing quite rapidly in that space. And then externally, it really is more about the changing in the systems that we operate in. One great example that I'll talk about is here in Indiana, our Medicaid waiver program is not a two day a managed care program. It is a fee for service model. But Indiana has designed a Medicaid long term services and supports managed care program that we'll implement middle of next year calendar year 2024. And so that that shifts that change from a fee for service model to a managed care model creates significant shifts in how our work will be done, and what our role will be. And so you have to have vision on the external environment, and what's happening there. And as long as your internal environment aligns to those changes and shifts that are externally happening around you, you should be able to be a trusted and continued resource for funders, external stakeholders and consumers that you're serving, as well as keeping your staff thriving and happy in doing the work that they do for the community members. We have a ability to serve day in and day out.
 
</strong>Michael Hingson ** 33:53
Sure, but briefly, so what is the difference between case management model and a fee for service model? So how, how is all that going to change?
 
<strong>Tauhric Brown ** 34:04
Yeah, so a fee for service model with a Medicaid waiver program. It generally means this, the state is the overseer of that program. And there aren't necessarily paths in spending for services that the state is is looking at, in a managed care environment for Medicaid. In a managed care model, it is a capitated model. So that means that there will be a cap on the amount of resource that a member can utilize or can have in services each and every month. It also means that the state is shifting the risk from the state State of Indiana, two health insurance or health plans, managed care organizations. And so the managed care organization arm, the org the entities that are at risk for adjusting or more I'll say monitoring and auditing the spend for these members to ensure that members are not receiving more services than what that per member per month monthly allocation is. And so that's really the primary differences in a Medicaid fee for service product and a Medicaid managed care product. Okay, it's about risk shifting. And it's about oversight.
 
</strong>Michael Hingson ** 35:48
To does that mean that services in one sense might decline or become less because now, less funds will be available to spend, or any given individual?
 
<strong>Tauhric Brown ** 36:02
So I would say I don't know that I would coin it exactly that way. Mike, I think the way that I would explain that it is with capitation in place, and understanding that, you know, you can't go above that and be reimbursed by a funding source. So in a fee for service model, you can be reimbursed no matter what level of service that you provide, right a managed care environment, you can go over that capitated amount. But understand there aren't additional reimbursements coming into that managed care organization to offset those extra services that are being rendered. So I say that to say, there could be some scenarios where a member or a participant, their service plan exceeds that per member per month rate, they're going to be some of those very high cost high acuity consumers, they're gonna be those very low cost consumers in a managed care environment, what you're really trying to do is making sure that the majority of your Census is within that capitated amount, so that you're not absorbing more financial risks as a as an insurance company. So the best way to answer your question is, could there be services that might be reduced? That's a possibility. But we don't know that to be 100%. Accurate. And then we also know that there could be some scenarios where an individual service plan is much more costly than what that per member per month allocation is.
 
</strong>Michael Hingson ** 37:59
What do you do in those cases? So what well, what what what does what does somebody do in those cases?
 
<strong>Tauhric Brown ** 38:08
Yeah, the in that scenario, Mike, the health plan or the managed care organization is at risk, they have to cover that amount. Okay, what has to cover that amount and not expect any additional resources from the state to reimburse those agencies delivering those services in the home.
 
</strong>Michael Hingson ** 38:30
And what I was really getting at it was was kind of that very thing. So now the insurance industry is going to have to recommend recognize they don't have a blank tech check to just charge whatever they want, which means that they need to be a little bit more responsible, perhaps in terms of figuring out what, what they're going to charge and how that's going to work. So it's making it a little bit more of a maybe responsible or responsive process.
 
<strong>Tauhric Brown ** 39:02
It absolutely does. And, you know, for me, Mike, what's really been interesting and eye opening for me is I've been through a managed care implementation in Michigan. So when I first came here to Indiana, managed care was not, excuse me manage care in this program. Hadn't been talked about a whole lot. We started hearing about it in December of 2020. And so for me, I like to think I had a little more of a unique perspective into what might be happening or what that design might look like here because of that lived experience in Michigan.
 
</strong>Michael Hingson ** 39:45
Yeah, experience always helps. No question about that. No question. I want to come back a little bit to something I asked about earlier talking about priorities. The whole system but for seeing years for the aging population? How are their demands and priorities changing? And by that, I mean, I understand that people want to stay in their home as long as possible, and so on. But our people as they're getting older, wanting to, for example, stay in the workforce, do other kinds of active things be contributors, as opposed to just being at home? And how do you help companies, for example, recognize that there really is a lot of value in people who have a lot of experience rather than just always trying to get the young person because you can pay them less, but you then lose all the tribal knowledge, if you will, an experience that a more senior or aging population might bring to what they do.
 
<strong>Tauhric Brown ** 40:53
Yeah, no, that's a great question. workforce is always near and dear to my heart, particularly with our older adults. And so you know, for me, I, I've been intentional, we at succo have been intentional about developing great relationships with workforce development partners, who are out there kind of working on behalf of individuals, maybe 55. And better to get them back to work. And what I've always said is, listen, our older adults have a tremendous amount of knowledge and experience, that we certainly want to continue to be a part of learning and growing with them. Sometimes we've got individuals who are, you know, been through that first career but still have some desire in the pepper to, to really continue to work and we find value in employing them at Sekolah. We have some individuals who have retired and have taken more of a volunteer role with the CICOA as either a community member or a committee member board member, volunteers that are consistently helping with telephone reassurance calls to other older adults to check on them. So from my perspective, I always like to preach, hire older, older adults hire those individuals who have the knowledge, expertise, and that passion still burning within them. Gotta hire those folks and keep them striving and working. Because that institutional knowledge and what they bring to the table, Mike, you can't put a price on. So I encourage other leaders in my space in the nonprofit space and in the for profit sector. So really focus more intentionally on developing some great relationships with workforce development partners, who are seeking to replace older adults that are still out here looking for jobs. I think one of the things that, you know, that I constantly think about in that space is, you know, we we do what we call a community assessment survey of older adults every four years. And on the most recent one that concluded last year, one of the key findings was that older adults, by and large, still feel that they have a ton to contribute in the workforce, but they feel that they're underemployed or unemployed. And so though, that that tells thought leaders like myself and others, we can address that we can make that situation a little bit better by being more intentional, and being having the courage to offer that position to someone who may not be young or someone who might have a ton of experience for those roles that they have an interest in applying for and working in, in our respective agencies.
 
</strong>Michael Hingson ** 44:15
And again, isn't the number of people who fit into that category going to do nothing but increase because we're helping to keep people healthier, longer, thriving actively longer. And through organizations somewhat at least like AARP, talking consistently about that, although AARP hasn't done a lot it seems to me with disabilities, whether they're disabilities with people who have had them for a long time, or who are seeing their bodies change in one way or another, but nevertheless, in General Medical Sciences working to keep people working and air well Active longer and so on, which means that the number of people who are going to fit into this category is going to grow.
 
<strong>Tauhric Brown ** 45:06
That's right. That's right. There will be a, I'll say there won't be a shortage of talent, Mike. And US leaders have to do our jobs and have the courage to put those individuals to work, get them back in that workforce, providing and sharing of their times and talents.
 
</strong>Michael Hingson ** 45:27
How do we do that? How do we get companies, especially with lots of young people to recognize the value that experience brings? Because so often, it seems to me, we tend to forget that we forget that it isn't just about what the innovators at a younger age know. But the experience that more of our aging population, bring the can stabilize and help enhance the organization? How do we get people to understand that?
 
<strong>Tauhric Brown ** 46:02
Yeah, I think, elevate our voices and continue to do that work. You know, there's, there's this whole that I used to say, education and awareness, and I still use that terminology today, I find the more organizations, the more people hear it, the more it becomes committed to memory. If there's one thing that I've learned through all my travels, it's that the average person has to hear something at least five times before it's committed to memory. And so it's not just to say at once, Mike, but to continue to reinforce that message, utilizing the various communication vehicles that you have at your disposal. It could be email, it could be a video, it could be a phone call, but it's to continue to pepper our communities with knowledge so that they're very aware that there is this population out here that continues to have a lot to give, and that we should really be connecting with those kinds of organizations like AARP or others, that are helping place individuals into the workforce or back into the workforce. And being intentional about that. Right. It's, it's, it's really continue to reinforce the message. But ultimately, Mike, as as leaders, we have to say, I am going to be intentional, my organization is going to be intentional about this particular thing. And so you know, that it's, it may sound simple, it's not an easy task, because it's just it's that consistent reinforcement that oftentimes people forget about,
 
</strong>Michael Hingson ** 47:55
well, emotionally, we have to change our mindset. You know, we're used to the image of people get older, and they just sit around because they can't do anything. And we've got to change our emotional mindset to recognize that isn't the way it is anymore. And it's been changing right along.
 
<strong>Tauhric Brown ** 48:15
Well, and I and I started out, you know, when we started this podcast, I said, I used to watch my grandma run the family from her recliner, let let let me say she was doing that at 90. Okay, so this is not, you know, so So to your point, Mike up. Yeah, I mean, people still have that passion and desire. You're talking to someone who watched a 90 year old woman, run the family from her recliner. So it's very true what you say that, that the folks out there do still have a lot to give. But again, I always go back to organizations and leaders have to say we are intentional about this. And not just say it but do it.
 
</strong>Michael Hingson ** 49:05
Tell me about the the venture studio at Sequoia in terms of how it's dealing with business problems and so on.
 
<strong>Tauhric Brown ** 49:14
Yeah, I'm not thank you for that question. So our venture studio Oh,
 
</strong>Michael Hingson ** 49:17
that's just because you gave it to me?
 
<strong>Tauhric Brown ** 49:23
No, I bet your studio, our venture studio really was created to build scalable revenue generating hitting enterprises. But the way we do this is we have a vice president of innovation, who's walking alongside staff members, we call those staff members enterpreneurs, not entrepreneurs. Intrapreneurs. And what happens is that intrapreneur will approach Jonathan and talk through a concept that they have and that concept we want it to be The aligned to succos mission right, providing those needed answers solutions innovations to older adults in the communities we serve. And so Jonathan walks alongside those staff members and collaborates partners to ideate. prototype and launch these new solutions to better meet the needs of the vulnerable populations we serve. It allows us to leverage that 50 plus years of experience in the elderly and disability services industry with today's vision to design and build the future of home and community based care. And so we're designing these products and services buy in for not typically represented by venture capital initiatives. We have a few companies in our portfolio. The first one that I'll share and talk about is do wet. Do wet is a for profit. SAS company, it is a subscription service as a subscription. Tech spin off that has created a platform for connecting clients with home health care agencies, home care aides and nurses. It provides the fastest way for care coordinators and care managers to identify providers that can take a new care plan. It's the easiest way for providers to grow their business big, because there's some data. There's some business intelligence as part of that platform that a homecare agency might decide, you know, based on the number of referrals in this zip code, we want to expand into that zip code. So they have great opportunity to grow their business. And it's the best way for individual clients to choose who they want to provide care in their homes. In 2021, duet received an aging Achievement Award from us aging, which is the National Trade Association mission that the area agencies on aging across the country belong to. The second venture that we created and launched is called post book. And post book is our newest product that launched November 16, of 2022. And what this says is it's a postcard exchange with writing prompts. And at the end of the years writing, you have a keepsake journal that you can put on your bookshelf for generations to look at family members to see, etc. Post book was created by one of our staff members again, one of those intrapreneurs at the start of COVID. When all the schools shut down and businesses closed, and people were working remotely, one of our leaders, that's Nicola was trying to find something to fill the time of her kids when they were out of school. And so what she had them start doing was she had them start writing postcards to grandma and grandpa in Pennsylvania, grandma and grandpa would then send, you know, write back and send it back to them. And the entrepreneur had an aha moment. What if we created and designed a product where we wrote the prompts, it's a beautiful sunny day outside, write to your pen pal about what what you're feeling today, or how that makes you feel, and send that postcard off. And so post book was born out of that interaction. So just a very cool story of how post books started or how it came to be. And then the Coming Soon, is Twain health. And Twain health will be our second SAS product. And what tween health is, is it's a closed loop referral platform that is really designed to integrate clinical care and social care entities so that you can ensure on discharge from hospital or from physician's office or, you know, rehab facility, that when that individual goes back home, not only are there medically needed clinical services in place, but also those social determinants of health services are in place as well. So we're really excited about this product also.
 
</strong>Michael Hingson ** 54:33
Are any of these programs, hiring people in the aging population to run coordinate or be involved with them? Are they are they also serving as mechanisms for employing seniors? They are
 
<strong>Tauhric Brown ** 54:50
serving as mechanisms for employment, but not at this particular point, Mike, so I'll say that as post book is a very new Who company do what has it sits on the outside of sekolah. So it has its own CEO and its own staff, that team is hiring individuals to work. Some of them may be older, older individuals, some may be younger. Post book really is not we don't have specific employees in that entity just yet. We're trying to scale it up a little bit more through some business to business sales opportunities we have before building out our cadre of staff that will be working directly in post book. And then Twain health hasn't even launched yet. It is something that will most likely be legally formed by the end of this month, and ready to launch, I'd say early April. And so again, that the same kind of thing, we really want to have some, some pre sale, I'll say pre pre sales success before launching so that as we begin to hire staff to begin having conversations with potential business to business suitors of this brought up, that we can have squarely in mind, we want to offer these kinds of opportunities to all agents, not just to this population or that population to all ages. But yes, one of our interest is and our older adults, absolutely
 
</strong>Michael Hingson ** 56:40
any opportunities down the line as you're expanding and progressing to actually explore creating services and mechanisms to truly bring more of the aging population, to into the workforce to to actually create jobs or go out and seek lots of jobs?
 
<strong>Tauhric Brown ** 57:06
Yeah, I think I think you know, what you're referring to is we're doing quite a bit in that space of creating some stronger communities through effective outreach and things of that nature. I think, you know, you can't I'll start out by saying, you know, we can't access what we don't know, right. So there's a lot of information out there that we're really trying to pull together. And I always love to look at the data. And as I shared with you, Mike, the data indicates that, you know, from from a more recent survey done of our older adult population, that many older adults are, are interested in still working and and you know, being in the workforce. And so I think making yourself available as an organization that really is out there leading the charge, leading from the front, letting individuals know, right, having relationships with senior centers, again, with any kind of organization that is moving down that road of employing older adults, or employing individuals with disabilities, because that's another area that we have an interest in our workforce, just so you're aware, we do have a large percentage of our workforce are considered or our age 55 and above. So that's a great thing to be in the space that we're in and have a workforce that that's got a nice percentage of individuals that I would consider, you know, our older population or older workforce. But but but that, that that's not enough, you have to continue to do that work and continue, as I said, being intentional about wanting to to be in a position to hire our older adults and people with disabilities in our workforce. So I think the things that organizations have really got to start thinking about is is your organ or is your physical location, is it isn't it accessible? Right? Because that that will determine how much interest you garner from those populations. So are you assessable you know, does does the environment meet ADA standards, all those things have to be looked at and checked into before you can really do your level best of re employing or employing people in your organization. It's going to be very difficult to do that kind of work. If a company is not ATA compliant or they're not viewed as accessible by the populations that you're trying to reach. Bruton higher, I think with us having great relationships and faith based communities is a great recruiter recruiting, stream or angle, if you will, to help hire, I'll say our older populations for working. And so we we've gotten great relationships with some wonderful faith based partners, that that help us in that space. I think where we recruit, or where we put our openings has expanded quite a lot. In the last three years, I remember when I first started the the primary place where we would post our jobs would be indeed, and now we've seen that expand to multiple vehicles, right, that do by and large talk to different segments of our populations. So that we are again, able to receive talent across the spectrum, and not just from one source that we might have posted open roles in before.
 
</strong>Michael Hingson ** 1:01:09
Yeah, and it's, it's an ever expanding world. And, you know, one of the things I was just thinking is that GNP interesting to start offering a service that seniors could fill, the service would be as consultants to help companies determine and how accessible or what they need to do to create more accessibility or inclusive and welcoming environments, that'd be a good thing to do full idea, Mike,
 
<strong>Tauhric Brown ** 1:01:38
I thought about that, thank you for giving that one to me, I'm writing that one down,
 
</strong>Michael Hingson ** 1:01:43
it's yours. And it just seems like it would be interesting, you know, to bring people in and create a mechanism. And it could be a way to bring some money to, to pay people but also into the organization to actually consult and get the experts that is the people who deal with it every day to to be able to go in and look at companies if and I would think that we're seeing a growing population of companies who also do care about access and accessibility. There are lots that don't, which is part of what we have to deal with. But I would think that it is a growing population. And if you created an environment and that kind of have a class of people and a kind of a mechanism in the agency to do that, that might be a really exciting thing that could be very visible and very helpful all around.
 
<strong>Tauhric Brown ** 1:02:37
I agree with you. And that's why I say I love that you said that I wrote that down.
 
</strong>Michael Hingson ** 1:02:44
Well, we've been doing this a while but there is one more question. Probably the most probing question of the day and you're going to have to answer it. You all like University of North Carolina basketball, and I haven't heard you once say that you live in North Carolina lower lived in North Carolina. So let's get to the meat of that.
 
<strong>Tauhric Brown ** 1:03:04
So yes, I am a tried and true love my Tar Heel. Yeah. The love started when I was I think I might have been nine or 10 years old. And I was watching a basketball game. And I and I always say the first thing that caught my eye was the baby blue colored uniforms that that was the first thing that caught my eye. But what I really gravitated to was this four corners offense that coach Dean Smith, right. He's the long standing coach of the Tar Heels that he was running back then in the 80s and early 90s. And so I started watching North Carolina then and never stopped. I watched them through the Michael Jordan era, the James worthy era. But after I graduated high school, and right before I left to go to the military, my mother did leave Kalamazoo, Michigan right after, right after high school, and she relocated initially to Greenville, North Carolina. So there was about a two year period a year year and a half period where I did physically live in Greenville, North Carolina with my mom. And then of course when I would come home on leave from overseas, I would always go to North Carolina to see her. So while I'm not from there while I didn't attend that university, I have always loved watching the North Carolina Tar Heels. They're not having a great year this year, but but there's still my team out there you
 
</strong>Michael Hingson ** 1:04:50
can and should be. I my favorite my favorite North Carolina basketball story is there used to be a TV show on CBS called without a trace, the FBI oriented kind of show and I flew into North Carolina one Thursday night to do a speech the next day. And I got to the hotel and I figure, okay, I'm going to unpack what am I going to do while I unpack and I figure I'll turn on the TV and watch without a trace what the heck. Turn on the TV just before eight o'clock. Eight o'clock comes along and the announcer comes on and says without a trace will not be seen tonight at its regular time because we're going to provide the broadcast of the North Carolina State University of North Carolina basketball game because it was right time getting close to March Madness, right. Yeah. And if you want to see without a trace you can tune in Sunday morning at 2am. Not doing that. But but North Carolina loves its basketball counties. They've got three major teams Duke NC State and UNC. And it is it is so incredible. And to to have done that I saw I watched the game I do have to say I don't even remember who won that game that year. But but it was it was fun and just kind of entertaining had these great expectations and all of a sudden crashing down. It's the basketball game. They love basketball like Kentucky loves football. Yeah, well. It's okay. It's kind of fun. Well, this, Tauhric , this has really been fun. And I really appreciate all the information. We haven't even talked about the fact of you all got introduced to us through accessiBe.
 
<strong>Tauhric Brown ** 1:06:47
That's right. Yes, we did. Yeah, we didn't get it. We didn't talk about that. No, we did.
 
</strong>Michael Hingson ** 1:06:53
So you guys are using it. And it's working? Well.
 
<strong>Tauhric Brown ** 1:06:57
It is working beautifully. Again, it's just another opportunity to be more accessible to individuals that need us, Mike. So you know, when when we first found out or when Dana first talked to me about this, someone, this is a wonderful idea. I love that we're doing this. And we've gotten some really positive feedback. And you know, for us, we always think about so what's next? But right, what's that next? Next thing that we need to be thinking about to further enhance our accessibility to individuals in that digital social world? So but but so far, I've been extremely pleased with our relationship with accessiBe.
 
</strong>Michael Hingson ** 1:07:46
Well, we were all here to provide whatever support you need. And we appreciate that. Well, I want to thank you, again for being here. If people want to reach out and learn more about sekolah, and maybe reach out to you, and, and so on, how do they do that?
 
<strong>Tauhric Brown ** 1:08:04
Yep, so I think the best way for individuals to connect with us, they can visit our website, and that is www dot CICOA. C I C O <a href="http://A.org" rel="nofollow">A.org</a>. And they'll be able to access our website there, or they can contact us at our aging and disability resource center. And that number, I'll give the toll free number 1-800-432-2422. And then, if someone has an interest and would love to connect with me directly, they can send me an email that email addresses T Brown T B R O W N@cicoa.org.
 
</strong>Michael Hingson ** 1:08:53
And CICOA is again is spelled
 
<strong>Tauhric Brown ** 1:09:01
C i C O A.
 
</strong>Michael Hingson ** 1:09:04
Perfect. Well, I really appreciate you taking so much time to talk with all of us. I think this has absolutely been educational and it has also been fun. And I've been a great guest and I love it and hopefully one of these days we'll get a chance to be back there and meet you in person. I hope love that Mike, we'll have to do it. And yes, sir. You listening appreciate you listening to us today. Please give us a five star rating wherever you hear our podcast. You're also welcome to go to www dot Michael hingson h i n g s o <a href="http://n.com" rel="nofollow">n.com</a>. That's m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And hear all of our episodes and wherever you go and listen to us. Please give us a five star rating. We'd appreciate it if you know and Tauhric  is you as well. Anyone knows anyone who ought to be a guest or you think would be a good guest on unstoppable mindset. Please reach out. You can also email me at Michaelhi M I C H A E L H I at accessiBe,  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And as Tauhric  would tell you, if you go to <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>, there is a link that you can click on and where you can actually do an audit of your website or any website to see how accessible it is. That's free. So go check it out, see what what it will tell you about how usable your website is by persons with disabilities. Again, Tauhric , one more time, thanks very much for being with us. We really appreciate it. And we'll have to do more of this in the future.
 
<strong>Tauhric Brown ** 1:10:45
It's my pleasure, and I'm looking forward to it. Thank you so much.
 
</strong>Michael Hingson ** 1:10:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable CICOA CEO with Tauhric Brown</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bd79c69a-bfae-4477-bc82-de149d5ff380.mp3?source=rss&amp;ext=asset.mp3" length="45228852" type="audio/mpeg" />
<itunes:episode>132</itunes:episode>
</item>
<item><title>Episode 131 – Unstoppable Sustainability Director with Shea Cunningham</title>
<guid isPermaLink="false">https://pinecast.com/guid/e55e5fab-5e79-4322-9a8e-22a73d5664ec</guid>
<pubDate>Tue, 30 May 2023 11:00:28 -0000</pubDate>

<itunes:duration>01:07:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/05699289-f84e-4fbc-98eb-101587b39441/UM131-Shea_Cunningham-Coverart.jpg" />
<description><![CDATA[<p>Our guest in this episode is Shea Cunningham. I met Shea on LinkedIn way back in July 2022. We recorded our time together in early February 2023 and both commiserated about the cold Southern California weather. She is an extremely busy, productive, and visionary woman. Currently, among other jobs, she is the director of Sustainability at ASGN. She will tell us all about ASGN and other organizations with which she works and has worked.</p>
<p>Shea studied and majored in International Relations and minored in Latin American Studies at San Francisco State University. Through an internship, she received the opportunity to work in Thailand for two years working on a number of international-related issues. As she says, that wasn’t a part of her plan for herself, but “it was a wonderful opportunity”. After Thailand, she went to UCLA’s School of Public Policy where she obtained her master’s degree in urban planning with an emphasis on Sustainability.</p>
<p>Shea will tell us a lot about the subject of “Sustainability” and why it is so important. She uses her life story to discuss how she got so involved in addressing sustainability issues and will show you why it can be an important subject for all of us to ponder and address.</p>
<p><strong>About the Guest:</strong></p>
<p>Shea Cunningham (she/her) is the Director of Sustainability of ASGN Incorporated. She is a sustainability planning and ESG strategy expert with over twenty years of consulting experience across multiple industry sectors, from the community to international levels.
Ms. Cunningham established several sustainability-focused organizations including the Balanced Approach, Focus on the Global South (Bangkok, Thailand), the Culver City Sustainable Business Certification Program, and the US Department of Education Green Ribbon Award-wining sustainability program for the Culver City Unified School District.
Ms. Cunningham was also an analyst for the Organization of Economic Cooperation and Development (Paris, France), and a consultant for Sony Pictures, Athens Services and the Malibu Foundation, amongst numerous other businesses, municipalities, and academic institutions.
She is the lead author of “Our Climate Crisis: A Guide for SoCal Communities in the Wildland Urban Interface,” and co-author of many other articles, reports and books. In 2021, Shea was awarded the Women in Business Leadership Visionary Award from the Culver City Chamber of Commerce.
She holds an MA in Urban and Regional Planning from the UCLA School of Public Policy and is a LEED Green Associate.** **</p>
<p><strong>Shea’s recommended links on climate change:</strong></p>
<p>The Nature Conservancy’s Chief Scientist (and evangelical Christian) <a href="https://www.ted.com/talks/katharine_hayhoe_the_most_important_thing_you_can_do_to_fight_climate_change_talk_about_it" rel="nofollow">Katharine Hayhoe’s Ted Talk</a></p>
<p>Katharine Hayhoe’s article <a href="https://www.newyorker.com/news/on-religion/how-to-talk-about-climate-change-across-the-political-divide" rel="nofollow">How to Talk About Climate Change across the Political Divide in the New Yorker</a></p>
<p>A Washington Post article on <a href="https://www.washingtonpost.com/climate-solutions/2022/02/10/army-military-green-climate-strategy/" rel="nofollow">the US Army’s Climate Strategy</a></p>
<p>Methodist Church’s <a href="https://www.umcjustice.org/who-we-are/social-principles-and-resolutions/climate-change-and-the-church-s-response-1035" rel="nofollow">Resolution on a Response to Climate Change</a></p>
<p>1% for the Planet’s 10 Viable <a href="https://onepercentfortheplanet.org/stories/stories/2019/8/21/10-most-viable-global-climate-solutions" rel="nofollow">solutions to climate change</a></p>
<p>Article from <a href="https://climate.nasa.gov/scientific-consensus/" rel="nofollow">NASA on Scientific Consensus on Climate Change</a></p>
<p><a href="http://www.newclimatevoices.org/" rel="nofollow">http://www.newclimatevoices.org/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, and yes, we are here once again for another episode of unstoppable mindset. Shea Cunningham is a sustainability expert with over 20 years of experience, and we're going to talk about that she works for a company now. For the company she works for is ASGN. She's the director of sustainability and we're going to have to talk about that and see what all that means. But first, che thanks for being here. And welcome to unstoppable mindset.
 
<strong>Shea Cunningham ** 01:52
Thank you so much, Michael. I'm really happy to be here with you.
 
</strong>Michael Hingson ** 01:56
Well, we're we're excited now, where are you located?
 
<strong>Shea Cunningham ** 02:00
I am in Culver City, which is basically, yeah, it's LA County, West LA adjacent to Santa Monica. That sort of area.
 
</strong>Michael Hingson ** 02:10
So from up here in Victorville. I could just kind of Chuck a rock down the past and maybe it would find you and pound on your window.
 
<strong>Shea Cunningham ** 02:18
Yeah, we're not too far apart. That's right.
 
</strong>Michael Hingson ** 02:20
And we have reasonably decent weather.
 
<strong>Shea Cunningham ** 02:24
Yeah, today is gorgeous. I actually just took a bike ride i just i That's one of my passions is bike riding road road biking. So it was a lovely, lovely day this morning.
 
</strong>Michael Hingson ** 02:36
Much better place to do within going and trying to do it in Oh, Buffalo, New York.
 
<strong>Shea Cunningham ** 02:42
That is true. Yes. I have some friends in Chicago right now. There. Yeah, it's like four degrees. So yeah, I'm very grateful.
 
</strong>Michael Hingson ** 02:50
Yeah, not quite this pleasant is here. It was 31 degrees this morning when I got up in Victorville. And like yesterday, I think it was or Wednesday, it was down to 22. So but we're a little bit up in the mountains, we're in the high desert. So we get a little bit more of the cold weather, but not nearly as much as the precipitation. As you all saw down there. The the water doesn't tend to drop in Victorville very much. We're in a valley. So clouds have to go up over mountains and other things. So by the time it gets here, it loses a lot of its moisture.
 
<strong>Shea Cunningham ** 03:24
So you didn't get to experience the atmospheric rivers that we were having around my area, then.
 
</strong>Michael Hingson ** 03:30
Not so much. I think we maybe got three quarters of an inch of rain, but that was about all.
 
<strong>Shea Cunningham ** 03:35
Yes, that's good. Because yeah, there was quite destructive not in my community, but around around the larger region.
 
</strong>Michael Hingson ** 03:44
So yeah, well, I I know, right now, they're saying we have in the Sierras, what about 250% of the normal snowfall for this time here? And it's just going to be a question of how soon it melts. And hopefully it won't too quickly.
 
<strong>Shea Cunningham ** 03:59
Correct. Yeah. And yeah, it's been hasn't rained this much and produce this much snowpack for over a decade. So it's it's definitely welcomed. But I know, we're also not capturing as much as we need to. And then because our infrastructure is still inadequate. So I'm hoping I'm optimistically hopeful, then that there will be our cautiously optimistic that that there's going to be progress in that regard.
 
</strong>Michael Hingson ** 04:27
Oh, I hope so. Well, I want to get to a lot of the things that you do and so on, but I'd like to start by you telling us kind of your your roots where you came from going to school and all that and what you what you studied and learned and anything else like that that you want to tell us about the earlier che
 
<strong>Shea Cunningham ** 04:45
Okay, sure. Well, I I got well, actually, before I went to graduate school, I was at San Francisco State University where I studied international relations and I minored in Latin American Studies, and I had the great fortune too, to actually be my my internship and end my undergrad program basically turned into a real job, I was the research assistant to the executive director. And I got the opportunity opportunity to actually live and work in Bangkok, Thailand for a couple of years, which is not obviously not Latin America was not really on my, my, the planned path that I had. But it was a fantastic experience, I helped to build a sort of a think tank at Chulalongkorn University focused on looking at the impacts of Trade and Development on communities, economies, and the environment. So I basically started working in the sustainability world, before the buzzword sustainability kind of came into the picture. And I was working at the Institute for Food and development policy in San Francisco as well. And then I went to graduate school, at UCLA in the School of Public Policy and got my master's degree in urban and regional planning with a focus on sustainability. And, and I have always been sort of a nature lover at heart, like as a young girl, I was already like, I would be upsetting to see trash on the ground. And, you know, I just I very much have always loved to camp and hike and be in the ocean, that sort of thing. So I'm sort of naturally, you know, became a sustainability. Professional
 
</strong>Michael Hingson ** 06:36
Chulalongkorn University, is that an outgrowth of the king? And I?
 
<strong>Shea Cunningham ** 06:41
Well, it is actually the oldest university in, in Bangkok, the very first university ever built right in the center of the city. And it is it is basically named after the king. Yes.
 
</strong>Michael Hingson ** 06:56
Cool. Well, that I've heard of it before never had a chance to ask the question. But it, it is certainly something that comes to mind. So that's pretty cool. But you spend time there. Well, you you in undergraduate work, you did Latin American Studies and so on. Growing up what got you interested in that, that you decided to go to college and study that?
 
<strong>Shea Cunningham ** 07:19
That's a good question. Well, I definitely had always, we I had gone with my parents a few times to Mexico for holidays, and, you know, sort of summer vacations. And, and I really was always very curious about learning Spanish, because I wanted to be able to understand what people were saying. And I also had friends who were actually farmworker families in grade school. And so I was just always fascinated with learning Spanish, because that was the second language that I heard in my, in my young life. So and I also just started to really pay attention to the disparities in wealth between my family and the other families, that farmworker families as well as obviously, in Mexico, in some of the places that we stay, we know we'd stay in a resort, and then we'd go into town and was very obvious that there was a lot of poverty. And that was upsetting to me. So that's something that I wanted to sort of learn more about, and see how I could be somehow, you know, improve the situation to, you know, in my own way. So that's kind of where I came into this is because as I mentioned, sustainability is not just about the environment, it's also about the social aspects, social well being as well as, as the economics.
 
</strong>Michael Hingson ** 08:43
And I would assume that at least to a degree, your parents encouraged the concept and the the idea of those kinds of studies.
 
<strong>Shea Cunningham ** 08:51
You know, I was kind of like a free range kid, quite frankly. My dad, I live in my parents, sadly divorced at a young age and my I ended up living with my dad and my brother, and you know, so he was kind of like, Mr. Mom. And, and so, you know, he was kind of hands off and my mom as well. So I just sort of just kind of created my own path. And they've always been supportive. Both of them have always been supportive with everything I've chosen to do.
 
</strong>Michael Hingson ** 09:23
It is so good to have parents who are supportive, no matter what the circumstances like that. It's great that they were what did they do for work?
 
<strong>Shea Cunningham ** 09:32
Well, I am actually the first person in my family to get a master's degree. And so my mom, she is she actually is an amazing interior designer. She doesn't she's never really done it for money. But she's like, jaw dropping capabilities in that, in that regard. She also got a real estate license and she was As a realtor for quite some time, and my father, he did go and got he got his a degree and then ended up, you know, back in the day when it was not that unusual for people in their early 20s To get married and have babies. That's what they did back in the day. And so he did not enough finished college. And but he did. I'm very proud of him. He started in the mailroom at IBM, and worked his way up to regional manager over the years.
 
</strong>Michael Hingson ** 10:28
Wow. And that's a pretty good feat. It company like IBM to do that.
 
<strong>Shea Cunningham ** 10:34
I think so, too. He did. Yeah. He's a smart guy.
 
</strong>Michael Hingson ** 10:38
He's still doing that. Nope. He retired. He retired.
 
<strong>Shea Cunningham ** 10:41
Yeah, he was kind of forced into retirement. Actually, he was given the, the sort of the Golden Handshake. When they're, I think when you know, when 2008 When things were falling apart, the wheels were coming off the economy.
 
</strong>Michael Hingson ** 10:56
Yeah. happens all too often. So did he? Did he find something else to do? Or is he just enjoying retired life after now? What 15 years almost?
 
<strong>Shea Cunningham ** 11:07
Yeah, he's he's enjoying retirement. And he did a little bit of, of, sort of what was it was like, delivery of legal documents, in a kind of in his car driving around town. He kind of had fun doing that for a couple of years. And then he realized he didn't really need to do that. So he's just just enjoying his life.
 
</strong>Michael Hingson ** 11:28
Well, that's cool. Well, so you went off to do things in Bangkok, and so on, got a degree and started to deal with public policy? And then what did you do? So what did you do out of college when she got your master's degree?
 
<strong>Shea Cunningham ** 11:43
Yes, I actually I first Well, first, I did a little exploring in South America. I did you. Thank you. I did I actually lived in, in my, in my undergraduate I didn't mention this. And when I was in my undergraduate program, in my senior year, I did live in Mexico for for like, not not quite a full year in Wahaca, which was amazing. So if you ever get a chance to go to a haka, Mexico, I think it's one of the most special places on earth. So, after graduate school, I did take a little bit of time to do some exploring, and South America, which was an amazing, amazing trip. Being in the Andes, for instance, was just incredible. And just the different cultures, the different cities, I'm especially enamored with Buenos Aires in Argentina. But I, so I kind of brushed up on my Spanish and whatnot. And then I, I was very fortunate, I had the chair of my thesis committee started teaching at last or bone and in Paris, and wait, see, see ASBO I think actually, it's which is an another, like a science based university in Paris. And, and so I got the opportunity to be introduced to the OECD, which is the Organisation for Economic Cooperation and Development in Paris is sort of a I liken it to a mini think tank or not, it's really not that many sort of a smaller version of the United Nations. But it's, it's really a think tank between between the Western world countries. So it's like a, it's like, membership. You know, there's member countries basically, so, and it's headquartered in Paris. And I was offered a position there. So I ended up working there for about a year and living in Paris, which is a magnificent opportunity, as well. And I was focused on looking at social innovations across the, across the European region, specifically looking at sort of community community based projects that focused on improvement of both, again in sustainability, looking at the environment impacts on the environment of certain sorts of projects, and impacts on the community. And just also spotlighting just innovations, innovative community projects.
 
</strong>Michael Hingson ** 14:10
When you were you said in your senior year, you spent most of the year and Wahaca. How did how did that work from a studying standpoint? Was that just part of the university assignment? And did you sort of work remotely? Or how did that work?
 
<strong>Shea Cunningham ** 14:22
It was really wonderful. It was through the School of International Training. So it was a it was an abroad program that that we didn't have coursework. And we did have field work as well. And so my, so we did have classes, we had a lot of guest lectures, everything from culture to politics to history. And then I had I did a we had to do like a focus project. And so I selected looking at the sea turtles of Wahaca Nick problem, it's actually called Laguna state chicawa, which is where two different types of sea turtles come to lay their eggs. And the and as you probably know, the sea turtles got on the endangered species list. And so that had to stop. And so this was a project run by marine biologists. And so I basically live with them for about six weeks and experienced their project. And I helped it was it was magical I, I was able to help you know, bring the little little, the well the, the eggs that were being laid, and then we would transfer them into a safe area. And then in the evenings, we would liberate them into the sea and watch them watch a little babies crawled down to the sea was incredible. And at night, we would watch the, the moms coming up, the female turtles coming up onto the shore, and then making their nest and laying their eggs. And the reason why that project was happening was because the community there was reliant upon the sea turtle sea turtles for you know, making lotions and, and using their shells to create combs and all sorts of things like that. So then, there was also a project focused on helping to create a new economy, you know, new economic options for the community,
 
</strong>Michael Hingson ** 16:22
to not so much doing the turtles.
 
<strong>Shea Cunningham ** 16:25
Exactly. So it became a more sustainable, you know, operation for the community. And obviously, for the turtles.
 
</strong>Michael Hingson ** 16:33
How big were the adult turtles? Or are they How big are the adult turtles?
 
<strong>Shea Cunningham ** 16:38
I don't remember exactly in terms of measurement, but I would say, I mean, they're huge. The the green turtles are they get to be like, at least four feet long. Okay. Yeah, yeah, they're pretty big.
 
</strong>Michael Hingson ** 16:53
So they're big, like some of the Galapagos turtles and so on. Well, not
 
<strong>Shea Cunningham ** 16:56
as large as those because those the Galapagos are the largest turtle, I believe on Earth, but, but there, there are some moral big ones that kind of take your breath away.
 
</strong>Michael Hingson ** 17:05
I'm more used to desert tortoises and we don't see them nearly as much now I grew up in Palmdale, we had a pet tortoises growing up. And then later, after I was married, my mother in law went out of her house in Mission Viejo one day, and there was a tortoise just walking up the driveway. And clearly it had been someone's pet. But no one could ever claim it or find it. So we ended up deciding that we would take him and putting him in our yard. And later we got another another tortoise. So it was kind of fun. So we had a male and a female, very sweet bar, like desert tortoises were fun, and we could pet them. And we would give them rose petals and lead us and things like that. And they would also just stick their necks out if you're going to scratch under their necks. They would love it. Oh, yeah. So we made good friends. And actually, it got to the point where they decided that one day they wanted to come into the house. And our screen door or screen door was closed but not locked. And they just popped it open and came in to the consternation of our cat at the time, but everyone got along.
 
<strong>Shea Cunningham ** 18:19
That's really cute. I love it. I love any kind of turtle.
 
</strong>Michael Hingson ** 18:25
Yeah, I like turtles and tortoises. I saw one Galapagos turtle, but I was pretty young, only seven or eight at the San Diego Zoo. Oh, wow. But yeah, I like turtles and tortoises in there. They're kind of fun. Well, you so you eventually went off and went to graduate school. And then what did you do after graduate school?
 
<strong>Shea Cunningham ** 18:46
Well, then, I mean, after working at the the the OECD, the Organization for Economic Cooperation and Development in Paris, I ended up coming back to Los Angeles area. And I started to do some consulting actually for the Thai Community Development Center. And another the Community Development Center, which my goodness, I'm forgetting the name of it, but there are I basically started to consult as a sustainability planner for some different organizations. And I also was invited back to UCLA. I was a graduate student researcher at the North American Integration and development center. So I continue to take on some research projects there. I also worked as, as the research director for the Service Employees International Union, focused on the the public sector and actually worked with one of the projects that was especially rewarding and interesting was with people with developmental disabilities. So it was working with people there called people first I'm not sure if you're familiar with that organization, little David I think they're based in Sacramento. So that was that was an interesting project and you know, working also with the with the, with the helpers that you know that the in home care workers and then I, you know, so I bopped around a bit i i also had a full day and I still I still practice it yoga, I started teaching yoga I was I had two children. So my first one, I was really into yoga, and I ended up ended up being asked, well, I just found this really interesting and cost efficient program. And I ended up becoming a teacher through it. And I really just wanted to do that, because I was interested in learning more about the roots of yoga, and you know, just not not just the actual poses and postures. And, and, and then I started teaching and I as a young as a mom with young kids, that was that was a nice sort of side path. And then it took, and then after, after my kids got a little bit older, and I started going to, to elementary school and in my first kid and in elementary school in kindergarten, that's when I noticed that there was not any even recycling happening at the school. And so I kind of kicked it into high gear and said, Okay, we need to, we need to change things here at the school district. And I connected with some like minded parents, and some like minded teachers and the principal. And we, we sort of piloted a waste reduction and recycling program at the elementary school. And then from there, we raised some money through CalRecycle. And then we, I was asked to be a part of a new sort of committee for sustainability for the school district. And then I ended up leading that, and I really went all in with it. So we we raised a couple of large grants and created composting recycling bins across the entire 10 School 10 site school district. And then we worked with we started with that, but then we we really got into building our sort of co curricular awareness program and worked with the with the the janitorial staff and brought in green cleaning supplies so that they're moving. So it's basically healthier for them as well as the teachers and then students, we brought in solar to offset the you know, the fossil fuel burning, and to reduce the carbon emissions and to provide Sun shading for the parking lots and and playground areas. And we also worked on water reduction or water conservation. We we worked in brought in some new landscaping. So it was like for about five or six years, I was really I was very focused on that while doing other sort of consulting projects on the side. I also worked for help Sony Studios, which is also in Culver City, become a become a zero waste studio, because it's really neat. They they, they being the studio, they have friendly competitions with other studios across the region. And so they're they're really into becoming more green and more sustainable. And so I was brought in to help them create a zero waste studio at the headquarters, which was fun. And I mean, I could go on I have a few other projects that I actually because of the work I was doing at the schools, I gave a speech at a green schools Conference, which is an annual conference that happens in Pasadena. And from there I was invited to work. There's a proposition 39 That was created kind of a loophole that there was found for funding, energy efficiency and renewables in public schools. That money is sunsetted. This is bad for about six years, there was a really good amount of money for different schools for LED lighting retrofits and solar panels. And so I basically helped with that program. And and then I and then my sort of biggest, longest term project that I have that's continuing. And I think I haven't mentioned yet that I developed my own business called balanced approach. And it is a certified woman owned business. It's a sustainability doing sort of a micro sustainability planning firm. And I collaborated with a colleague of mine who who is the co director of sustainable works. And we pitched a Culver City sustainable business certification program to the city council took a couple of years to get it going. But now we're in the sixth year of the program. And we have certified over 70 businesses now as sustainable and kind of on the same model of what we did for the or what I did for the school district with my my other colleagues, which is, you know, from working on green cleaning, you know, taking out toxics working on energy efficiency, working on bringing it bringing in renewables, water conservation, and awareness building. And also transportation. That's another aspect because that's a big transportation is a large factor in terms of carbon emissions.
 
</strong>Michael Hingson ** 25:58
When How long ago was it that you discovered that the school needed to deal with recycling and so on your kid your child was in kindergarten, how long ago was at
 
<strong>Shea Cunningham ** 26:08
dating myself? Now? My, my son is 18. Now, okay, yeah, that was like 13 years ago.
 
</strong>Michael Hingson ** 26:17
It is sort of surprising. And that's This is why I was asking the question that that late in the game, well, maybe not. But it's sort of surprising that they hadn't gotten very conscious about doing recycling and so on. So 13 years ago, would have made it about 2010, you would have thought that they would have done more to address the issue, but then you're getting you're dealing with the innocence the government.
 
<strong>Shea Cunningham ** 26:45
Yes, I would like that's why I was like, Okay, with this is not okay, we need to teach our kids how to be environmental stewards. And it's not it as we know, recycling is not you know, what's, well, there's like the you've heard of the three R's, right? Reduce, Reuse and Recycle. Right? And it really isn't that priority, like first we got to focus on reducing our waste and reducing our our plastics and our disposables, and then it's reusing whatever we can, and then, you know, recycle what we can't, you know, reduce and reuse. But yes, too, as to your question, or, yeah, I, I agree with you, it was really surprising that they didn't have that in place, you would think that that would be something that that is everywhere, universally, but it still isn't, I mean, it just still isn't. So we still have a long road to the hall that Culver City Unified now. Thankfully, there, it's become part of the culture. And we actually received a state level and federal level Green Ribbon Award for the work that we did in Culver City. So I'm pretty proud of that.
 
</strong>Michael Hingson ** 27:50
And you talked about solar and creating shade for parking lots, and so on. So you put the solar panels above the parking lots and so on. So that created shade, but it also generated power through the solar energy process.
 
<strong>Shea Cunningham ** 28:04
Exactly. Yeah. And then we also in one of the elementary schools, we have also shading the playground. And as you know, we have how, you know, we're having more heat waves, and it's gonna continue, unfortunately, until we, you know, really slow the ship down on terms of our fossil fuel burning. But, yeah, so that's really been helpful, because we've had a lot of hot days out on the playground, so it's nice to have that additional shade.
 
</strong>Michael Hingson ** 28:28
Oh, is all of that surviving in the winter with the heavy winds and all?
 
<strong>Shea Cunningham ** 28:33
Ah, so far, so good. It's pretty solid. Thankfully, yes.
 
</strong>Michael Hingson ** 28:38
Which is cool. And I suppose you could say, in a sense that maybe helps a little bit in sheltering from some of the winds because they're up there, but they're, they're sort of flat. So I'm not sure that it shelters all that much, but it must help a little, yeah, helps
 
<strong>Shea Cunningham ** 28:51
a little, and it helps reduce also the bills, the costs. Energy,
 
</strong>Michael Hingson ** 28:58
where does the where does the solar power go to the school? Or how does that work?
 
<strong>Shea Cunningham ** 29:03
It goes back to the grid, you know, so it goes to the grid, but then, you know, what happens is the because it is a, at least as of when I was, you know, really in the weeds on the program, it was over 50% of the energy needs were met by by the solar panels. So yeah, but yeah, so that's yeah, because it is on the grid, it's not an off grid system, but that is you know, that's something that resilience, climate resilience is is really would be the next step is to have like a battery backup system. So when the when the blackouts happen as we know, they do happen, especially in heat waves and whatnot, then the school will be able to stay and keep the lights on basically. So I was gonna
 
</strong>Michael Hingson ** 29:55
actually ask you about batteries. I know that the technology hasn't probably progressed as nearly as much as we would like, but has battery backup technology advanced to the point where it makes economic sense to to get batteries. So for example, in our home here, my home, we have solar, we sell back to the grid, and we don't have battery backups. And when we bought solar and set it up six years ago, when the house was built, the person who did it said, batteries are still not worth it. They don't get warranted long enough. And they're very expensive for what you actually get. What do you think?
 
<strong>Shea Cunningham ** 30:34
Well, I mean, I'm not a full on expert and up on up on that. But I would say this, in general, it's the technology just keeps improving rapidly, the costs keep coming down. And when I was I actually also worked for a couple of years in the city of Malibu and, and battery backups, were going in very rapidly across the, you know, the residents. And I know that's a little bit more affluent. community, but but there are more and more certainly, sort of government agencies and buildings that are that recognize the importance of the battery backup for for sort of public safety. So you might want to weigh it out. I mean, I would just keep I would keep looking out. And also, the other thing I meant to say, is they also have a lot of rebates and what not, because they're, you know, there is government programs that are encouraging people to do this. So I would just say Keep it keep an eye out.
 
</strong>Michael Hingson ** 31:38
What do you think about the new rules in California, the Public Utility Commission just adopted some new rules that I guess are gonna make a significant change in how much people get back from solar and so on. Are you familiar with those?
 
<strong>Shea Cunningham ** 31:51
You know, I'm not super up to date on it. But I know that there's stuff going on. And and I think some of it is not in a good direction. Yeah. So yeah. So I think that, yeah, there's that is something to stay abreast of. But I think in the end, you know, it's got to get move in the right direction, because we I can just, I mean, in terms of emission reduction targets, yes, tonsa municipalities have made them, certainly the state has made them a lot of cities have made them, you know, going net zero by 20 2040, I believe is Los Angeles, by 2050, for the state of California. And also, if I'm not mistaking, I think that's also the case for the federal government has made that commitment as well. And then corporations are publicly traded corporations are actually going to be mandated to do so beginning January 1 2024. Because the SEC, the Security and Exchange Commission is going to be there any day. Now, q1, when this this first quarter here in this this year, 2023. They're supposed to be publishing their new regulations, which will be effective January 1 2024. And that's going to that's going to include greenhouse gas inventories, they need to be third party certified, there needs to be target emission reduction targets made and there needs to be progress made upon those targets on an annual basis through reporting. So things are definitely moving in that direction.
 
</strong>Michael Hingson ** 33:35
Well, we said at the beginning that you were a sustainability expert. And so I'd love to get into some of that what it really is sustainability.
 
<strong>Shea Cunningham ** 33:45
Sustainability, the the UN, I believe the United Nations calls, defines it as meeting the needs of the present without compromising the needs a future generations. So that's it in a nutshell. But it's also seen there. There's also a term called the three P's, which is people planet and profit. So it's definitely not just about the environment. It is also equally about the impacts on the community, you know, community well being social well being, as well as the finances of it, like is it? Is it financially sustainable? There's another sort of visual of the three legged stool. So you need each pillar because they won't stand up if it if, if if you have a pillar that's missing. So it's the environment, it's the social aspect, and it's the, like I said, the economy or the financial aspect of it.
 
</strong>Michael Hingson ** 34:46
So, the the idea, though, is that we do need to look not only for now, but we do need to look for the future. And it just seems to me that when I hear a lot of the debates, and I hear are a lot of the discussions coming out of Washington and other places. There's a cadre of people who just tend to not seem to be thinking much about the future at all. How do we change that? How do we get people to really look more toward the fact that we are all responsible, and we have to take an active effort and all this
 
<strong>Shea Cunningham ** 35:22
very good point, you really hit it on the head, but it is, it is perplexing to me that there are so many people that are not not really taking the responsibility and not really accepting the fact that that we all need to work together to sort of do our part, because the signs are all out there. I mean, we are we are living in the reality of climate change at a much more rapid pace than the scientists predicted. By but at the end of the day, it Yeah, it's not political. And I think that it's become politicized, sadly. And I think we got to, I think it to really answer your question, I think everybody, everybody wants to live in a clean world, everybody wants, doesn't want to see, you know, a garbage and pollution. Nobody likes that stuff. I think everybody is, is shares that, that desire. And I think that, you know, we, I think that's part of the message that we need to get across is like, you know, we're not, this is not a blame game, we just, you know, we just need to work together on this. And it's not about I mean, the earth is going to be fine. I mean, quite frankly, if humans humans go, the earth is going to repair itself, because we know Mother Nature is amazing. So it's really more about like saving ourselves, quite frankly, and saving our, you know, our, our grandchildren, our children, our grandchildren. So and it's, again, it's not something I want to emphasize, it's not something that's in the future, we're already living in this situation, as you know, the extreme weather events, like very massive storms, elongated storms, larger fires than ever long, long term droughts. We're in a 20 year drought. Now, even though we already have this. Tons of precipitation happening now, that's probably not going to continue. That's, so we have, you know, it's kind of like Global Weirding. I'm not sure if you heard of that term, but I think I really feel like that encapsulates it, there's just crazy weather patterns going on. It's very destructive. And, and that's why businesses are really waking up. In fact, the US military has woken up to this, you know, a couple decades ago, they've been building climate resilient systems because of that. So and then corporations, larger corporations are really, they're out in front of the SEC regulations already, because they're seeing that their supply chains are starting to go wonky, because when you have flooding happening, when you have fires happening, you know, it destabilizes the supply chain, it, you know, obviously cuts into productivity cuts into the cost the revenues. And, and it makes things much more in, you know, it's it's, it's not a shirt, you know, and I'm saying it's, it's, it makes it much more challenging, basically. So they're waking up. And they're, it's, and I think they really, especially with the United Nations, and the Global Compact, which is the sort of corporate member corporate kind of club for engaging in the United Nations and their sustainable development goals and whatnot. They're working together with corporations to, to achieve, you know, to work on progressing and to work on getting more renewables out there. So we have the options to start really bringing down the carbon.
 
</strong>Michael Hingson ** 38:53
Yeah. And you said that this isn't really a political issue, or shouldn't at least be a political issue. And that makes perfect sense. But unfortunately, it's become so much of a political issue, let's say, at least in this country, you've got people who say, Well, this isn't really set, there's no such thing as climate change, because it's really just nature. And it's the way it's always been, it's the way it's always going to be, how do we get people to recognize that there really is a difference?
 
<strong>Shea Cunningham ** 39:23
Well, I think it's really there's so much evidence, you know, so I think it's, it's really boils down to education. I think we need to have more kind of roundtable discussions. I think we need to, you know, meet people where they are and and sort of focus in on what what's impacting them personally, and what might be impacting their family personally, but also the coming back to it's really the sciences there. The evidence is there, I think and I'd be happy I don't know if we if this is a possibility, but I'd be happy to, to to I'm give you some links that you can share on your in your program, please do. Okay, so I'll do that. But I think at the end of the day, it's really the education piece.
 
</strong>Michael Hingson ** 40:12
And people need to be open to be educated, before it gets too late, because this is it's not a new concept that there are things happening. I mean, you can go back to the Silent Spring with Rachel Carson years ago. That's right. So we're not dealing with anything magical here. And the more some people protest, and the more things happen, it's pretty clear that there really is an issue that we have to deal with.
 
<strong>Shea Cunningham ** 40:41
Absolutely. And so So for you,
 
</strong>Michael Hingson ** 40:43
you, you did a lot of work and public policy and so on, but what really then drew you to get so incredibly involved in sustainability and so on, was it what happened in kindergarten? Or is it just that you always notice those things are what?
 
<strong>Shea Cunningham ** 41:01
Yeah, you know, it's, I think it's just in my DNA, Michael, I just, it just really was a no brainer for me that this is what I wanted to do with my, you know, professionally with my life. So I very much, you know, I feel very fortunate actually, to be in this to be in this field. Because it's, it's, for me, it's just deeply meaningful. And I sort of live and breathe it, like I try to be as sustainable as I can in my own life. And, you know, so I make sure that I am, you know, I tried to reduce my own carbon footprint. So I'm, I'm also walking the talk, but it just was a natural fit for me. And, again, as I mentioned, like, I've, I'm a big nature lover, I've always felt better when I'm outside and, you know, taking a walk in the forest, or, or, you know, watching the sunset on the beach. And I mentioned, I loved them or ride my bike, and, you know, go through in being different, explore different routes, you know, and, and I just feel very compelled to do my part to help preserve and conserve and repair and restore our, our environment.
 
</strong>Michael Hingson ** 42:18
Well, it's, it really is, I think, relevant and important to step out and look at things that are different from what we're used to. I love, for example, going to, when we were in Northern California, places like near woods, and forests, and so on, I love forest, just because the sounds are so different, or in the environment is so different. It was so much fun to be able to be in there and experience a different environment like that. And I've kind of always thought to myself, I can live here. But it's so important that we understand different places then we're specifically used to and as a public speaker, who has been traveling for now, the last 21 and a half years, I've always been so interested and excited to explore new places and just experience different environments, caves and other things like that as well.
 
<strong>Shea Cunningham ** 43:19
Yeah, I'm with Yeah, I definitely feel the same way. And it's just, it's, you know, it's, it's a way for us to repair ourselves when we when we're out in nature.
 
</strong>Michael Hingson ** 43:31
You haven't lived until you've been in the middle of New York City just after a blizzard, and you're walking down Madison Avenue, when there are no cars around, and it's so quiet. And nothing is going on. Because there's just way too much snow it was it was so much fun to get to do that once.
 
<strong>Shea Cunningham ** 43:49
Right on. It's awesome. And there's also nature, you know, I think it's so important to bring nature to the cities to, you know, in terms of like, you know, there's urban forests, for instance. I mean, when we have a lot of trees in the city, it just makes everybody feel better.
 
</strong>Michael Hingson ** 44:10
Yeah, absolutely. It's, it really is important to, to, if you can't bring people to it, then bring it to people, at least as much as you can.
 
<strong>Shea Cunningham ** 44:21
Absolutely.
 
</strong>Michael Hingson ** 44:22
So you talked earlier about what you did when your son was in kindergarten and really noticing the whole issue about recycling and so on. Overall, I guess two thoughts. One, how is it effective and why is it effective to explore and bring sustainability into elementary schools?
 
<strong>Shea Cunningham ** 44:49
Very good question. I think it is imperative to do that. To bring it to young really young kids, because they are like sponges, you know, so they're are, they're able to pick up these new habits and make them just habits that they don't have to think about in terms of, you know, being good at and reducing their waste, for instance, not bringing, you know, reuse are like water, plastic water bottles, for instance, in plastic bags. And like, in saying, No, I'm going to bring reusable as I have a reusable water bottle, and you know, that's better for the environment, it's better for me. And, and, and being careful about recycling and that sort of thing. It when, when you teach the young kids they are like, like I mentioned, they're little sponges, and so it just becomes habit for them. And then it's not something that they really have to learn and, and whatnot. So that's really, you know, when you get to like, high school, as we all know, something happens to the teenage brain. And, and they are, you know, sometimes it's, they're a little defiant, and, you know, they don't necessarily want to do with what the adults are saying and whatnot, so. So it's harder, it's harder. And as we all know, it's also it's always hard, hard to change, especially for adults. You know, not everybody, it's usually change is hard. I mean, you've heard that term before. But that's one only one thing you can ever, ever really be sure of in life is change, because everything changes. And so we might as well go with the flow, and learn how to be skillful at riding the waves of change. Right. So that Yeah, I mean, I just think that the younger, the better. And if we all did that, if it was universal, you know, within a within a half a generation we'd be we'd be, you know, doing great.
 
</strong>Michael Hingson ** 46:45
What's ironic, of course, is that, however it happens, we're taught to fear change. Yep. You know, we all say yeah, change is all around us. Change happens. But when it really comes down to it, we're afraid of it.
 
<strong>Shea Cunningham ** 46:59
Yes, chain. Well, that yeah, they talked about change being hard. And yeah, we kind of go into that reptilian brain of like, oh, yeah, no fear. We gotta watch out for this. And I think it's, I think that makes it the biggest challenge, you know, and it's, and I do think that he is a politician and Al Gore. And if you remember his Inconvenient Truth, Inconvenient Truth. Yeah. I think that's a brilliant phrase, because that's really what it is. Yeah, it's not it's not, you know, we we have built especially in in this country, as you mentioned, it's it's more political in this country than anywhere else in terms of climate action, and, you know, and the awareness of climate change or lack of awareness, but it is it is something that you know, we what am I trying to say, Where am I going with my thoughts? I'm having a moment
 
</strong>Michael Hingson ** 47:53
well, we continue to fear change, it's yes. And it's it it shouldn't be an inconvenient truth the change happens but you have it on the hand. He's right. I was a while before I actually saw it. I was actually flying to Japan after my first book thunder dog was published and that's where when I actually watched the movie, it was on the on the airplane, but it was so enjoy I watched it twice. But I I really appreciated what he had to say and he is absolutely right. Yeah. And it's it shouldn't be An Inconvenient Truth but we make it something that's inconvenient we just don't like to deal with all of that
 
<strong>Shea Cunningham ** 48:36
good point and that's what I the the word convenient is what I was get trying to get back to that we have created this culture and in America I think it really started in the 1950s of convenience creating a culture of convenience Yeah, so you know like Oh, TV dinners and fast food and disposable water bottles and you know does everything is to go coffee to go with with a disposable you know, cup and lid and we've we we are we are literally swimming and like we're you know way over our heads and waste now we have a serious waste problem, which of course is also carbon emission problem as well. And we have so much waste in this country and it's and it's all because of like oh you know creating this sort of like it's a mirage really of like, oh we're better off because we have all this stuff that we can collect and we can you know just enjoy once and throw away and you know and so that's the kind of stuff that it is hard but we got to change that that we can't keep living like that. Are there
 
</strong>Michael Hingson ** 49:42
any water bottles so they throw away water bottles that actually are recycle and Will are biodegradable and so on? Have we done any of that?
 
<strong>Shea Cunningham ** 49:51
There are there are bio plastics, but that's actually a whole nother problem. Because our infrastructure, our recycling info structures inadequate, and to handle those bio plastics, they have to be basically heated up to a really high degree. And very, very few municipalities have that capacity at this point in time. But, you know, there is something about like being up, you know, in terms of the source is better, because it's not fossil fuel driven, or, you know, it's not made by fossil fuels are made from fossil fuels. But, but, you know, standard plastic bottles can be recycled, but at the end of the day, you know, only about I mean, it's really, it's really kind of like, oh, like, only about like, 10% of total recycling stream really gets recycled. And it's because they're, you know, so I know, there is some hope in California, there is a bill that finally got passed. It's been like up for passage for many, many, many years. But all I forget exactly the year, I think it's not till 2025, maybe 2030, which is too far into the future, from my perspective, but that all packaging has to be actually recycled or composted by that date in in, in California. And you know, when California when something as big as the California economy makes a change like that, then it will, it will have reverberate reverberations across other states as well. So I'm somewhat hopeful that we're moving in a in a good but very slow direction, in the right direction. But, you know, besides just like the disposable, sort of packaging and whatnot, it's, it's just, you know, like a fast fashion, I'm sure you've heard of that term of like, you know, Textiles and Apparel, that sort of thing, and, you know, purchasing of stuff, we don't really need, that. That's the kind of stuff that I think we just need to be more reflective and mindful in our in our society.
 
</strong>Michael Hingson ** 51:57
Yeah, we, we need to recognize that we need to be the solution and not the problem are not part of the problem. And we're just not collectively doing nearly as much of that as we should. And another example of some of that we hear about a lot is greenhouse gases, where where do they come from? And where do greenhouse gases fit into the whole equation of what we're talking about? Right.
 
<strong>Shea Cunningham ** 52:23
Good question. So greenhouse gases, I have been mentioning emissions, and I was referring to greenhouse gas emissions. So that is basically what is what happens when fossil fuels are burned. So fossil fuels are, you know, mined or are extracted from the earth. very, they're very, very polluting. And they, they're basically through the through the energy industry. That's one of the major sources of fossil fuel burning and greenhouse gas emissions in our country, and actually, mostly around the entire world. Industry. And transportation is another another source of the greenhouse gas emissions, it's up to depends on you know, it's kind of any, there's different ways to slice and dice the pie of in terms of where the emissions come from. But I've read many, many different sources that say about 40% of our emissions come from fossil fuel burning of in cars, and trucks. So that's one of the reasons why it's so important to move away from fossil fuel burning cars and move into electric cars. I know that there is gap greenhouse gases that are emitted in the making of the cars, but in terms of in terms of driving the electric vehicle vehicles, especially if you are charging, you know, in a house or a home that is that is has solar energy, right? Yes, then you really are making a big impact and big positive impact.
 
</strong>Michael Hingson  <strong>54:06
Yeah, and that, that makes a big difference. And I know we're going to get there. I do hope it happens sooner than later. I I'm absolutely, totally supportive of the whole concept of electric vehicles. Although I do think that we need to be responsible. And there have been laws passed about this. But too many electric vehicles still Don't make a noise. So those of us who don't see those cars coming are put in danger. And it's now been 13 or 12 years. And since the law was passed the pedestrian enhancement Safety Act that said the cars need to make noise, and they're still playing with standards and trying to deal with it and the reality is that the best ironically, from at least my perspective, maybe scientifically, someone will come up with something different but I happen to hurt it. At the best way for me to deal with a vehicle and making noise is the sound of an internal combustion engine. And they ought to be able to emulate that sound in cars because I can tell the difference between a bus and a car and a truck. And I can tell more about whether the car is speeding up or slowing down because of all the different nuances of an internal combustion engine sound. So one tone isn't going to do it. But they haven't done that yet, really. And at some point, once again, it's going to have to be addressed because even NITSA has said that when cars are quiet, for the total population, there's 1.5 times as likely hood of an accident happening and the pedestrian doesn't just blind people anymore. Right? You know, that that's what got the law passed in the first place?
 
</strong>Shea Cunningham ** 55:59
How interesting. Thank you for telling me that, because that's something I never thought about that's really opens my mind to that?
 
<strong>Michael Hingson ** 56:05
Well, it is it is something that needs to be dealt with. And but I love the concept of electric vehicles. And you know, I have I've actually driven a Tesla down i 15. And the driver was the the normal owner and driver was in the car and said you want to drive it? I said, Sure. So I drove about 15 miles and appreciate what it can do. And I realized that we've really are on the cusp of the whole concept of autonomous vehicles. What we have now is not anything like what we're going to have in 20 years, and the viability and the the foolproof nature of what they can do is going to come. But we have to start somewhere.
 
</strong>Shea Cunningham ** 56:49
Absolutely. Yeah, that's, that's gonna be fair. I mean, I'm a little nervous about it. But you know, again, change is hard.
 
<strong>Michael Hingson ** 56:57
Well, I think there's reason to be nervous. Because we can't move too quickly or otherwise, we're going to push the cars beyond the limits of what they can do today. But we're seeing constant improvements in the whole concept of autonomous vehicles. And the time is going to come when they really will be as safe and as foolproof as we would like them to be. Or as we read about in science fiction books, that's coming.
 
</strong>Shea Cunningham ** 57:25
Pretty wild.
 
<strong>Michael Hingson ** 57:26
I know, isn't it? Well, how about carbon, a measurable carbon emissions and so on measuring them. And dealing with all the reporting and studying of such such things? That's obviously important. And I would assume that one of the values of that is it really helps us get to a better understanding of whether we are we're not having an effect on the environment in a positive way.
 
</strong>Shea Cunningham ** 57:53
Yeah, absolutely. Yeah. So that's the greenhouse gas inventory that we you can do, you know, on a personal residential level? And of course, you know, municipalities do it. And businesses do it. And a lot of businesses are not doing it yet. But as I mentioned, many corporations are doing it and are demanding that their suppliers do it. And and the Security Exchange Commission will be mandating it. So that is, you know, in a nutshell, it's basically, you know, for for business, it's looking at the different sources of greenhouse gases, which I'm not sure if I mentioned, it's really the major cause to global warming, which is like, which I think is it's more aptly called Global Weirding. Because there's, there's extreme cold, that's snaps that happen, as well as extreme heat. And as you know, glaciers are melting ice, and sea levels are rising the whole business. But But so, in terms of the greenhouse gas inventory, and we look at the different sources, which of course, buildings are a major source, you know, using the energy in the buildings, and then we calculate, you know, what, what is that in greenhouse gases, in terms of energy, and we look at the transportation, we look at business travel, we look at, you know, so airplanes, as we know, our jet fuel is very polluting, thankfully, we're seeing the aviation industry start to starting to move toward making commitments at least to have electric planes, at least starting to phase them in by 2030. Because 2030, by the way, is sort of the year that the United Nations has focused on and to like, we need to have really measurable reductions and like half of our emissions need to be reduced by 2030 globally. And then, in terms of going back to like the business travel, you know, there's more hotels as well that are just starting to make commitments as well to be net zero hotels by a certain date. So, you know, and it's really the the proof is gonna be in the pudding like, we need to see the progress. We can't just say, Okay, we're gonna do that and then share best practices and 2030 No, every year, we need to win, you know, we need to redo the inventory, we need to put programs into place to incentivize people to, to take alternative transportation to work, including public transportation, carpooling, you know, if you're going to buy a new car, go, Evie. You know, if you can ride your bike to work, if you're not that far away, choose to do that do active transportation, that sort of thing. So we need to get those sorts of things in place and incentivize people tend to make it fun, because Because change is hard, you gotta kind of gotta be smart about it, and be creative about it, and make it something that is going to be engaging, and is going to, you know, people are going to open their minds to it. So and So basically, we take all the different sources of the data, where the greenhouse gases are coming from, and then we crunch the numbers. And then we like we, you know, we have our, our carbon emissions, sort of portfolio, so to speak. And then we know where, okay, this is where we are this year, this is where we need to get next year. So we have to do short term, medium term and longer term planning for year after year for, you know, reducing the carbon and in terms of the corporations as well, there's, at least in terms of like office based work, I think it's very important that we maintain, and it's looking like it's feasible to maintain sort of hybrid work schedules and flexible work schedules. So we are not, you know, needlessly driving back and forth to the office every single day,
 
<strong>Michael Hingson ** 1:01:43
I think we're starting to grow to realize that there's value in so many ways to allow people at least to have a hybrid schedule and do some work at home, helps family helps mindset, it helps everyone to sometimes be able to do a little bit more on your own schedule, rather than, Oh, there's just one process to do it. Right. And so you are the director of sustainability for ASTN
 
</strong>Shea Cunningham ** 1:02:12
ASGN incorporated in and what is ASGN. ASGN is a is a company that is it's a publicly traded firm in the Fortune 600. And there and they are an IT consulting and staffing firm. And as Jan's main clients are really the top sort of 25 of the Fortune 500 Club. And so Microsoft, Apple, Google, Amazon, IBM, and others are the main clients. And so that's where the and especially Microsoft have to give a shout out to Microsoft, they're the ones who are really the most sort of at the at the forefront of of making target reductions, and also requiring suppliers to follow their lead.
 
<strong>Michael Hingson ** 1:03:01
All well, it's going to be exciting to see how things evolve over time. I really appreciate what you're doing. And I hope the people who are out here listening will learn from it. And definitely please send me links and maybe links to things you have written and so on. And we will ensure that those are in the show notes so that people will have access to all of
 
</strong>Shea Cunningham ** 1:03:25
that. We'll do we'll do thank you so much, Michael. Well, this
 
<strong>Michael Hingson ** 1:03:28
has been really fun. Well, I definitely want to thank you Shea for being here. How can people reach out to you or get in contact?
 
</strong>Shea Cunningham ** 1:03:36
Well, you can either go on LinkedIn and look me up Shea Cunningham, S H E A Cunningham. And also, as I mentioned, I still have my certified woman owned business balanced approach. And my email is just Shea S H E A  at balanced <a href="http://approach.net" rel="nofollow">approach.net</a>.
 
<strong>Michael Hingson ** 1:03:53
There you go. Direct contact all the way. Well, absolutely. This has been fun. I hope you've enjoyed listening to us today in this conversation. I'd love to hear your comments, feel free to email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And while you're thinking about access to be go to the website and do a free audit of your own website and see how accessible it is, which is another whole story. But you can also go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> hingson is h i n g s o n and we hope that you'll give us a rating wherever you're hearing the podcast and that you go back and listen to some of the other podcasts. We really appreciate it. But a five star rating and your comments are absolutely invaluable and we hope that you'll give us any thoughts that you have. Shea for you and anyone listening. If you have any thoughts of other people we should have on his guests on unstoppable mindset. Please let us know please email me. Let us know about guests. Give us introductions. We'll bring them on.
 
</strong>Shea Cunningham ** 1:04:57
Well do.
 
<strong>Michael Hingson ** 1:04:58
I appreciate that? Well again, Shea, thanks very much for being here with us and doing this today.
 
</strong>Shea Cunningham ** 1:05:04
Thank you so much, Michael. Take care. You too.
 
**Michael Hingson ** 1:05:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Sustainability Director with Shea Cunningham</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e55e5fab-5e79-4322-9a8e-22a73d5664ec.mp3?source=rss&amp;ext=asset.mp3" length="43812432" type="audio/mpeg" />
<itunes:episode>131</itunes:episode>
</item>
<item><title>Episode 130 – Unstoppable Adventurous and Unconventional Person with Evan Robert Brown Walker</title>
<guid isPermaLink="false">https://pinecast.com/guid/e2daab87-3bc8-44e9-8c30-c9dde2795165</guid>
<pubDate>Fri, 26 May 2023 11:00:08 -0000</pubDate>

<itunes:duration>01:05:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4c7daad2-77fb-453a-a8ac-995e12e066b9/UM130-Evan_Walker-Coverart.jpg" />
<description><![CDATA[<p>I do mean “unconventional”. Wait until you hear Evan Robert Brown Walker’s story and adventures. Like many guests I have had the opportunity to get to know on Unstoppable Mindset, Evan grew up in a single-parent home and didn’t get to know his father until much later. Evan went to school and then to college like many of us, but then he decided to do something a bit different with his life.</p>
<p>Mr. Walker graduated from college with a degree in English and writing. He then decided to move totally alone to South Korea where he taught English for two years. He will tell us of his adventures in Korea and even give some sensible advice to others who may be planning to move or travel abroad.</p>
<p>Near the end of his time in South Korea, Evan sprained his ankle and discovered that, in fact, he had an extra bone in his foot. He dealt with that once he returned to the United States, but still, what a suddenly new fact to face in one’s life.</p>
<p>You will get to hear about Evan’s job stories after returning from South Korea including how he became a subject matter expert on Diversity, Equity, and Inclusion. He now works full-time in this field.</p>
<p>What an inspirational and adventurous episode this is. I hope you enjoy hearing Evan’s story and that his words will inspire you as much as they did me.</p>
<p><strong>About the Guest:</strong></p>
<p>Evan Robert Brown Walker is on a mission to empower others, including those within underrepresented communities, to thrive.
He currently works as a Global Diversity &amp; Inclusion Manager at Lumen Technologies, with 2 years of experience in a formal diversity role, and numerous years leading and operationalizing Employee Resource Groups. His expertise and passion led him to earn a Diversity &amp; Inclusion Certificate from eCornell in 2020.
Since 2021 he has been both a member of the Thurgood Marshall Partner in Diversity Cohort and was recently promoted from advisory board to the Board of Directors for OutFront LGBTQ+ Theater in Atlanta, GA.
He is a graduate of High Point University with English major and Business-Marketing minor, and still considers teaching English in South Korea after college one of his greatest accomplishments yet.</p>
<p><strong>Links for Evan:</strong></p>
<p><a href="http://www.linkedin.com/in/evan-robert-brown-walker" rel="nofollow">www.linkedin.com/in/evan-robert-brown-walker</a></p>
<p><a href="http://www.epik.go.kr/index.do" rel="nofollow">EPIK (English Program In Korea)</a></p>
<p><a href="https://www.transitionsabroad.com/" rel="nofollow">TransitionsAbroad.com | Purposeful Travel, Study, Work, and Living Abroad</a></p>
<p><a href="https://www.ciee.org/go-abroad/work/teach-english-abroad/programs" rel="nofollow">Teach Abroad Programs | Teach English Abroad | CIEE</a></p>
<p><a href="https://www.ciee.org/users/evanw" rel="nofollow">https://www.ciee.org/users/evanw</a></p>
<p><a href="https://www.linkedin.com/in/evan-robert-brown-walker" rel="nofollow">https://www.linkedin.com/in/evan-robert-brown-walker</a> (My LinkedIn)</p>
<p><a href="http://www.epik.go.kr/index.do" rel="nofollow">http://www.epik.go.kr/index.do</a> (English Program in Korea)</p>
<p><a href="https://www.cnn.com/2013/04/10/world/asia/north-korea-threats-timeline/index.html" rel="nofollow">https://www.cnn.com/2013/04/10/world/asia/north-korea-threats-timeline/index.html</a> North Korean Missile Crisis of 2013</p>
<p><a href="https://www.transitionsabroad.com/" rel="nofollow">https://www.transitionsabroad.com/</a> Transitions Abroad</p>
<p><a href="https://www.ciee.org/" rel="nofollow">https://www.ciee.org/</a> Council on International Education Exchange</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Hi there, wherever you happen to be welcome once again to unstoppable mindset. We're inclusion, diversity and the unexpected meet. Unexpected is always fun. But we also talk about inclusion first, because it's the only way to make sure that we deal with everyone. The problem with diversity is it has tended to leave out disabilities some may disagree. But when you hear people discuss diversity, they don't discuss disabilities. Whether we discuss disabilities today are not is another story. But we will definitely be hitting the unexpected. Our guest today is Evan Robert Brown Walker, we're going to call him Evan because he said I could. And Evan is an interesting individual. Evan feels that he's on a mission to empower others, especially in unrep, or underrepresented communities. And he wants to help them thrive, which is as good as it gets. So that gets us to the unexpected, because it deals with all sorts of stuff. But Evan, welcome to unstoppable mindset. We're really glad you're here.</p>
<p>**Evan Walker ** 02:22
You so much, Michael, I'm so happy to be here. And really looking forward to the discussion.</p>
<p>**Michael Hingson ** 02:29
Let's go ahead and start by talking a little bit about maybe you growing up and all that where you came from, and sort of all those things that helped shape you where you are.</p>
<p>**Evan Walker ** 02:39
Well, I grew up in Atlanta, Georgia, I was raised by a single mother, who has been there with me every step of the way. And I of course I'm an only child. So I had a little miniature schnauzer growing up who I considered my brother, I have friends and you know, close people as well. But my mom and my miniature schnauzer and sparkle are miniatures nouns are really my immediate family. And then my dad, I got to know, sort of towards the tail end of my high school career, that's when I really got to know started to get to know him. He's based in High Point North Carolina, I ended up making a decision to go to High Point University. And so he and I became closer, develop the relationship that still lasts today. So that's a little bit about my background.</p>
<p>**Michael Hingson ** 03:43
So that's pretty cool. So you made the decision to reach out to him, which is something that has to be a little bit of a brave step by any standard.</p>
<p>**Evan Walker ** 03:54
Absolutely, absolutely. Any standard reaching out to a parent you don't know or may not know as well as you think you do. Reaching out to them is always scary. And for me, it was a turning point. One of many turning points in my life that led me to where I am today, but also helped me become a stronger person and just understand more of my family and his roots and where he came from. It was a great, great experience.</p>
<p>**Michael Hingson ** 04:27
So you have a relationship with him today, which is which is a good thing. And so you you are fortunate that you have now gotten to know both of your parents. You went to high point and what did you major in there?</p>
<p>**Evan Walker ** 04:42
I majored in English writing and I minored in business marketing.</p>
<p>**Michael Hingson ** 04:51
Hmm. And when you graduated, what did you do with all that? Well,</p>
<p>**Evan Walker ** 04:56
inside, everyone should know that five point is the furniture Capital of the World. There's other furniture capitals, I think, and China and Las Vegas, but my point is still consider the furniture capital of the world. So that's a pretty interesting, interesting fact. Today, I, after I graduated, I decided I wanted to move into something to do with my major. Many of us who graduated from college, need ourselves a stray from what we were going to school for, which is pretty prominent. Not a problem at all. But at the time, I really wanted to do something tangibly connected to English. So I looked at working for a publishing house. I also read a book at the time, I was really into books around oil and gas, fossil fuels, how they make the world turn and work, in addition to the comparison with climate change, and I wanted to work for this gentleman that my father knew at the time, who was an executive at an oil company. Neither of those opportunities panned out my third backup plan. My third option was, why don't I think about living abroad traveling abroad? I'm not quite sure what prompted me, other than it was still the great recession. So the Great Recession of Oh 708, which was catastrophic to many people. And even if it wasn't catastrophic, everyone felt that time in some way. So I knew I didn't want to challenge myself, or struggle finding a job. But I also</p>
<p>**Evan Walker ** 06:56
reminisce peripherally from people who in college, I went abroad for study abroad to gap years after high school, and I kind of wished that I had that opportunity. So it was a mishmash between desiring to live abroad, having that job security, but also just challenging myself.</p>
<p>**Michael Hingson ** 07:22
And so what did you decide to do with that? So you thought about doing something abroad? And what did you do? I made the decision,</p>
<p>**Evan Walker ** 07:34
shortly, I think shortly before graduation, to move to Korea. But the decision that I had to make before I even made that decision was, if I do move to Korea, then I have to choose between teaching English being a professional. Being in the army, or military, I was not going into the military. That was just not something I wanted to do at that time. And I was not a professional who was proficient in the Korean language. So teaching English as I guess, as a native guests, English speaker, teacher was truly my my core option. And the two choices as a guest English teacher, were teaching at a private school, or public school, teaching in a private school, namely, is very different in Korea. They're called Hogwarts, private schools in Korea, where oftentimes you're paid more than what you are in a public school. But benefits are sometimes non existent, sometimes less, or just not as not as broad and much, much longer hours. Those</p>
<p>**Michael Hingson ** 08:54
that why is that,</p>
<p>**Evan Walker ** 08:56
you know, I really don't know, I know that the education system there is considered to be one of the top in the world. And I would say, in my opinion, just me having lived there that a lot of parents and grandparents want their kids to do the best in school. So these Hawk ones are considered with the long hours of the teaching and the long hours for the students ways for them to accelerate getting their kids into the top schools and universities in the country.</p>
<p>**Michael Hingson ** 09:35
So you had a choice of, or at least the potential option of teaching in a private setting or in a more public setting, which did you end up doing?</p>
<p>**Evan Walker ** 09:46
I went public only because I wanted to make sure that I had enough benefits as far as health care. The pay was very good. Not as good as a hogwash to private school. But I really wanted to make sure I had those benefits that I had that structure and the benefits offered from a public school. I mean, free room and board. It doesn't get better than that. Free Lunch, you know, so I really just loved the idea of not having to pay for an apartment, getting free lunch. And so I went with Publix.</p>
<p>**Michael Hingson ** 10:31
So were in South Korea did you teach?</p>
<p>**Evan Walker ** 10:40
So, Korea? In South Korea, I taught in what's called what's referred to there as the inland Island. I'm probably pronouncing this wrong. But the the name of the the city was young young. And the province or the state of Young Young was n was called Young saying Buck dough, which was the the eastern part of the country. Sol Sol sets the Capitol. On the western side, I was on the eastern side. Yeah, my</p>
<p>**Michael Hingson ** 11:21
visit to Korea was to Seoul and two places within an hour of it. I went to speak there in 2007. Right, and I had an opportunity to be there and and also see the Korean guy dog schools, which were school, which was started by the President and others of Samsung. And so that was, it was fascinating. I never got to meet him. But we did get to visit the school and do some speaking around Seoul. So that was fun. But I never did get to tour the whole country, which I would have loved to have done. It was a wonderful country. And the people were were extremely friendly to me at least and and to my dog.</p>
<p>**Evan Walker ** 12:06
Yes, it's, it's a country that is just like you said, just gorgeous. The country of morning, lands on Morning Calm. It's also a country of opposites in many ways. So really, really hot, summer, sweltering hot, really, really cold winter, Siberian winds. And you know, even even some social norms and things like that. So.</p>
<p>**Michael Hingson ** 12:37
So what was it like for you teaching over there? That was a major step out for you to go to a different culture a different place entirely, completely away from your comfort zone? Or what had been your comfort zone? And all that you knew? Via you did it?</p>
<p>**Evan Walker ** 12:58
Yeah. Honestly, living there, there are definitely some challenges, I would say, moving there. And all the pieces of the puzzle that you have to put together before you even on the plane. That's a part of that's a part of the two. So thinking about what am I going to do as far as money I need to open a bank account in a country that I don't speak the language, learning a language, sure, but it really needs to think about that. registering with the State Department, getting immunizations and so finally, you get on that plane. And for me, I look back</p>
<p>**Evan Walker ** 13:41
subdivider Mom, she wasn't there. And it really hit me like wow, you know, you are on your own. And when I sat down on the plane, it was just pure excitement. It was like, total change of emotions. But when I got there, and I experienced just the kindness of the people, you know, a neighbor who became a friend, he was working at the Korean military base in this rural town, which the town was a rural farming community that farms their major product was spicy peppers. He was living near me and helped me moved from my second my first school to my second school several hours away. He took me to dinners when I wasn't feeling well. And so you know, those kinds of moments and those people the way they care and even this routine me. Oh,</p>
<p>**Evan Walker ** 14:47
when you're lost in the city of Seoul. Oh, let me let me help you. Let me help you find what you're looking for. You look lost. It's just so out. opposite from the way we interact in America. And you know, that collective family oriented culture, never eating alone. It really did leave a very good impression on me and made me cherish moment moments when, you know, maybe I was feeling most vulnerable, not knowing the language, not having a large support network of expatriates or foreigners in a small town. That was certainly a, an anchor for me. Hmm.</p>
<p>**Michael Hingson ** 15:39
But you did it? Did you learn much of the language? In the time you were there?</p>
<p>**Evan Walker ** 15:43
Yeah. So I would say now, I, I know literally choke off, which means a little there, I would go to the grocery store, I would know how, what past means what, you know, just survival turned it around. And so those those terms I knew I knew instinctively and instantly, Teacher Song saying them because titles in Korea mean a great deal more than they do in America. And roles and jobs, like teachers probably mean as much as doctors mean here. So you'll have students running around stranger saying, oh, Song saying noon. It's a form of respect to them. So I would say, you know, now, I've probably lost most of that. I've not kept it up. But even what I didn't know, because Korean is a tonal language. Oftentimes, I wasn't even pronouncing it in the right. So there were constant miscommunications. Oftentimes, yes means no. So they will agree. Because that's a country of collective society of service. What can we do for you, you know, what is the service? How can we how, but at the same time, it was still very, you know, constant miscommunications, based on where I was living and the language.</p>
<p>**Michael Hingson ** 17:22
Why ultimately, did you decide to move to Korea to teach what motivated you really to do that? I mean, so you decided to do it, but as you reflect back on it, what, what caused you to decide to do that that's a big step, most people would say,</p>
<p>**Evan Walker ** 17:41
it is, it is a big step. I honestly think now looking back, I wanted to experience the world. I also wanted to prove to myself, yeah, I can step outside of having my mom really support me having my dad stepping out of the shadows and saying to myself, for my own self worth, I appreciate me, and to just experience something that no one else had experienced. That I know. Up until that point, no one I knew had lived in Asia. I let alone South Korea. So it was looking back I think a test to myself</p>
<p>**Michael Hingson ** 18:31
was a self imposed test.</p>
<p>**Evan Walker ** 18:34
self imposed test.</p>
<p>**Michael Hingson ** 18:36
So you mentioned that you move from one school to another several hours away. Why Why did you move from one school to another? What kind of prompted that?</p>
<p>**Evan Walker ** 18:48
So I Well, the move was for contract. So in Korea, you really learn about flexibility, adaptability, as the best English teacher, you learn at a moment's notice, there's going to be a war drill, or there's going to be, you know, a holiday tomorrow or your contract is still going to end on the same date. But we'd like to extend it or we'd like to shorten it. What do you think about that? There's a lot of impromptu questions all the time. One because of language barrier, two, because three in school systems for the guest English teachers operate on a need to know basis. So you need to know they will tell you what usually is pretty, pretty quick, pretty last minute. I decided with that in mind to renew my contract. This felt like the story was not done for me there and I needed to move to a place that was a little bit more sort of politan I was hoping a bigger city. And that's what I ended up moving to. The English program in Korea was actually the program that I was hired through. And I was hired before that, through the Council on Air National Education Exchange, called CI II. That is basically a recruiter for the English program in Korea, which is a government program in Korea that hires guests, English teachers, and so I knew someone about an hour away, he was the Regional Coordinator for the English program in Korea, he had sent an email to all the teachers in Gung sein buchtel, that we have a role. It's in the Exxon. It's the Boys High School. We'd like to take up this role, let me know. And so it wasn't far for me. But it was closer to school, which was great. And I just wanted to stay and experience in New York City be close to her soul, and continue my learning of the code.</p>
<p>**Michael Hingson ** 21:17
So you took it and there you were, how much larger was the second town or the more cosmopolitan area for you?</p>
<p>**Evan Walker ** 21:24
I don't know how much larger it was definitely I population. But it was definitely quite large. And not. There was there was a skyline. And I will also say that that city yet John was close to the mask dancing city. So Korean mass dancing is a tradition in their culture. And that city is called on dog. So yeah, Chun and on Dong, were probably about 2030 minutes apart on Dong was an even bigger city. So it was still yet started was still a farming community. But it had enough of an infrastructure socially for me to make the decision with about seven other expatriates. And a few more shops. For me to for me to enjoy. I would say yet, Shawn was about two and a half to three hours from Seoul. Yong Yong was five. So it was a great move in that way that I could still, you know, I could still make that jump in a quicker</p>
<p>**Michael Hingson ** 22:45
so when I was there, I never really got to, as I say, do a lot of touring around it to be to be real cute. So did you ever find a cost go in South Korea? That is so</p>
<p>**Evan Walker ** 22:57
funny that you asked. I don't recall that. But you know, there's a very similar chain called Home Plus believe that's the name of the chain. And it's basically like a Costco, you've got a lot of a lot of goods in bulk. And so many weekends from yet Shawn, I would take from us to on dog where the Home Plus was, and just buy tons and tons of food and things like that. There was one instance where before I was in yen chart, I actually took the bus with all the names of the buses, all the routes all the time, everything's in Korea. So I took the bus. It was my first winter in Korea. I had some coats, but nothing I needed for sub zero temperatures Fahrenheit. So I took the bus I thought to odd Dong from Yong Yong, which was about two hours or so. What I didn't know was I actually took the bus to Daegu, which was a while longer. And so when I got off the bus and I was realized I was not in on dawn. I was like, well, where's the Home Plus, might as well make the best of it. So I just, you know, went shopping it some coats and hats and things like that. thermal underwear.</p>
<p>**Michael Hingson ** 24:37
You found a home plus,</p>
<p>**Evan Walker ** 24:39
I found a home vise you've got to be able to adapt, you're gonna miss stuff. Living abroad living in a foreign country. So those kinds of lessons where you can be flexible is really, really important.</p>
<p>**Michael Hingson ** 24:57
What would you advise the How to someone, if, if they're thinking of going to a foreign country or living in a foreign country, or even just going as part of a holiday or whatever, what would you advise people?</p>
<p>**Evan Walker ** 25:14
What I would advise people living in a foreign country, I would say, there are pivotal moments while you're there. But then there's a pivotal moment of making that decision to even go there, and live there. And I would say, for me, when I made the decision to get on that plane, it wasn't necessarily a no return. But it was a change. And, for me, it's a, it's a point at which he experienced and this changed my life. It started a new one. And so with that froms challenges with all kinds of, you know, items and things in in those challenges such as language barriers, cultural, confusion, cultural and competency, which my job today is developing, and helping to empower and make people knowledgeable of cultural competency. But there's a lot of different roads that you have to pass, once you make that decision, living abroad, living abroad as well. However long you live abroad, you have to remember and know, which I would say was not something that I was made aware of emphatically is that you will have to adjust, you will have reverse culture shock. Now, I would say certain countries, you probably have more than others. For me, being in a western culture being raised moving to an Eastern East Asia, Eastern country, the culture shock was quite great. Especially thinking about when you don't have access to or aren't listening to just think about music, of the current music that you listen to that. Oftentimes, unless you're on YouTube, or your or latest app, you may miss out on that. You also may miss out on trends, and sometimes news and just feel like you're out of place, you come back. So that's really important. I would say just going abroad, period. Register with the State Department in case of an emergency. And just be open minded. Know that you have a bias no matter where you're from, what your background is, when I first got out of the airport in Seoul or Inchon and I looked around at the cars, I just the first thing I noticed was every car is black, white, or gray. I was like, Oh, that was the second point when I realized the gravity of my decision, because it is a collectivist country. Everyone is thinking about each other. There's not a lot of variations and colors and things like such a small, such a small, visually. Interesting fact, but also long standing in terms of the ramifications of that decision.</p>
<p>**Michael Hingson ** 28:40
Do you regret having spent two years over there? Or were you? Do you feel that it was a valuable experience? What's your reaction thinking back on it now? Yeah,</p>
<p>**Evan Walker ** 28:53
I absolutely think it was a valuable experience. I do not regret it one bit. If I could do it over again, I would probably do some things differently. But every conversation I have meeting someone new, it usually comes up. When I'm interviewing for jobs, like the job I'm in now. It's always a point of pride and our point of experience, something no one can ever take away from you. And I love that. So I I know the way I was challenged in many ways. I had some of the best times in my life, meeting different people from around the world in Seoul coming out, which was not necessarily the best time living there so far from home, but coming out as a gay black man over Skype to my family on my mom's side who was who was very, very welcoming and you know, very proud of you for doing so. And my dad was too, later on.</p>
<p>**Michael Hingson ** 30:02
But I was thinking that by that time, we had a lot more ability to communicate. So at least you had some opportunities to talk to people back here in the states that you wouldn't have had 10 or 15 years before.</p>
<p>**Evan Walker ** 30:19
Yeah, yeah. And, yeah, yeah, I actually, I will, because I went through a recruiter, the CIA II organization, which I think is now an NGO. They offered me the opportunity to blog about my experiences there. So I was joined by a number of bloggers, guests, English teachers, or I posted about this and that. And I was able to your point to email that blog to family and friends, they could keep up with me. There was one particular time, the summer of No, the spring of 2013, where I was getting a lot of emails because of the North Korean missile crisis. Today, it's looked at as a pivotal point in time or a point in time where really, they had ramped up from February to May, so many different threats to South Korea and to America, which they still do today. They're very frustrated, usually, with our annual military drills. In the spring. That year, it was so bad that they actually scrapped 1953 armistice, they told foreigners, you should probably leave because there's going to be a war. It's going to be violent. It was crazy. It got so bad that my mom and I started talking about escape plans or as breakout a violent war. How are you going to get home? So? Yeah, I would say definitely, you know, there were there were those times when I was especially grateful for the modern communication.</p>
<p>**Michael Hingson ** 32:12
So you were over in South Korea for two years? And then you decided that that was enough for what? What was your motivation for them deciding to come back?</p>
<p>**Evan Walker ** 32:24
My motivation deciding to come back was, I thought that was enough. I had need what I thought, which is definitely the case, in my eyes, lifelong friends. I had pushed myself to the limit, even from a climate, cultural norms, food perspective, housing perspective. And I wanted to start my professional career back home. Ultimately, I didn't want to I didn't want to push that back any longer. Some people I still know. They're teaching all over the world backpacking thing in Korea, and that works for that. But for me, after two years, I was grateful for the experience. So many great times, challenging times. But I was ready to,</p>
<p>**Michael Hingson ** 33:20
to come back. So. So you, you came back? And what were you thinking about doing with your life once you came back?</p>
<p>**Evan Walker ** 33:31
So I came back, I honestly didn't know I wanted to process what I just done. And I also went through, I think, three months of reverse culture shock, what I envisioned as the American culture that I left, what I envisioned as the culture of my community, the LGBTQ plus community, the culture of Atlanta, all of those things, as an expatriate living 1000s of miles away, in some way or another, were not what I envisioned them to be, which is just not good or bad. It's just what happens. So I had the privilege, living over there having free room and board to save a lot of money. So I didn't need to work. The first three or so months, that I was, and then I was lucky enough in the spring. So I got back in August. And I got a job in March of following year through British insurance company called Hiscox insurance, and I'm grateful to this day that they hired me what a great, great career there for five years, but you That's really what I did was reflect. I had definitely some, I don't want to say challenges. But it really was a challenge in many ways. Because my, my concern at that point was my health I had come back after spraining my ankle earlier in the year back when I was in Korea. And when I was in Korea, and I went to a doctor. The first time due to language barriers, there was no need for me to wrap my ankle that I had wrapped. Although it was a sprained ankles, of course, I needed to wrap it, then when I went to get I think it was an MRI or an x ray, they actually told me that your foot as an extra bone. And so you probably just surgery to get the bone out. So by the time I got home, you know, again, just reminiscing the good times the challenging times. And then also thinking at some point, I'm gonna have to probably get this out. So again, I was grateful to get the job several months past, but I think anyone coming back from living abroad should really, if they can take that time to just adjust.</p>
<p>**Michael Hingson ** 36:29
Because it isn't you have an extra phone in your book. Did you have an extra bone in your foot? If I could talk I'd be in great shape.</p>
<p>**Evan Walker ** 36:35
I certainly did. I asserted that I had an accessory bone down there, yeah, and the foot on on the side of my ankle. And so I ended up having surgery. Later that year, after I was fired, it was a reconstructive surgery, the first of its kind that my doctor had done. The reattach the tendon, took the bone out and gave me an arch. So I likely will have to have the same things on my other foot. But we'll cross that bridge when we get there.</p>
<p>**Michael Hingson ** 37:12
So at least they diagnosed it over there. And exactly. That was an interesting experience. I bet you didn't expect.</p>
<p>**Evan Walker ** 37:23
Totally unexpected, but that's what comes with doing things that are unconventional. And when you take risk knows, you know, you can't foresee everything that happens, take calculated risks. I also had, you know, a finger, little system, my finger that I had to get taken out. Right before I came home, you know, there's just things like that, coming from a Western country, any country, you live somewhere else did a climate food, you learn things more about your body and your health that you weren't aware of. And you have to be prepared that if there's a language barrier or any other barrier, you may not have the same access to what it is that you need to prepare or recover from any issues with your health.</p>
<p>**Michael Hingson ** 38:25
You decided not to do the surgery in Korea, obviously and you came back here to do that.</p>
<p>**Evan Walker ** 38:31
Yeah, and Korean has Korea is very good. You know, hospitals, let's be clear, especially in Seoul. I just wanted to be home with family knowing I was coming home the following year. So it really just actually I think that was the same year I came home.</p>
<p>**Michael Hingson ** 38:51
So what was the job the insurance company gave you.</p>
<p>**Evan Walker ** 38:55
I was an underwriting assistant, which before I really read fiction, I thought it was related to Randy. So I'm like Oh, I'm back in I'm back doing something connected to my major. And it was actually a really interesting job processing job processing along the lines of commercial insurance. So cybersecurity technology errors and omissions really interesting job interesting people learns a lot. Definitely a bit of my time I work till midnight one time I was I was a workhorse at point and I work hard now and I you know work smart, collaborate all of those things but I really try just be in the present and Alan's and integrate my work and life in a way we're not going to burn myself out. As you as a lot have early in earlier in career people tend to disregard coming out just want to prove ourselves and things like that. Let me just work till my wit's end. But no, I don't do that anymore. But it was a great company still have great friends from there are my mentors from the pride resource group. Oh, keep in touch.</p>
<p>**Michael Hingson ** 40:27
So when you as an underwriter, you're here doing that work? What is it? You do? So you were talking about everything from dealing with intellectual property and cybersecurity and so on? What do you do? Or what did you</p>
<p>**Evan Walker ** 40:41
so as an I was really the underwriting assistant for the underwriters. So they were, look up the risk of, you know, what's the risk of, you know, Michael, Michael Hanson's company having a data breach. So this is what we'll cover, if you have a data breach, this is the amount that will pay. And so as an underwriting assistant, I would then kind of put those words together for them, but more often than not, provide them with a quote to send to you, or rather your broker, your insurance broker, and, you know, this kind of processing, getting those quotes out, getting those declines out, and canceling policies, when when that says, stay out?</p>
<p>**Michael Hingson ** 41:38
Well, it clearly can be part of a fascinating process. And I recognize the value in the need of insurance and the whole concept of risk management. And I speak about risk management from another side, which is basically more on the emergency preparedness side. You're in a room, you're listening to me speak. Do you know where the emergency exits are not the door that you came in, but the emergency exits? And the whole concept of risk management from that standpoint, which also, very possibly could affect your insurance? How well do you make sure that people who come to your facility, know what to do in an emergency and how to well you teach people might very well affect what you have to pay in the way of insurance so that you prove that you're being as careful as you can be?</p>
<p>**Evan Walker ** 42:36
You know, Michael, you're absolutely right. You're absolutely right. The importance cannot be understated. And even terrorism, kidnap ransom, shooter, all of all of those, all of those, but I do remember from reading your book, and just looking at YouTube videos and research, that you had all of the plans from, as a survivor of 911, working in a tower, one of the towers, you had those plans in Braille, that you had, basically, were an expert as to how to evacuate before it has to be that happens. occurred.</p>
<p>**Michael Hingson ** 43:26
I still remember, I still remember speaking at one organization meeting risk managers in Missouri, I think we were at Branson, but it was a meeting of risk management people from the Midwest. And after speaking, one of the people said, you know, we've never thought about the fact that as as a company, and that was a power company, they were one of the utilities, we have generation generating stations, and we don't teach our people really how to get out that is if there's a fire down in the station, how are people going to be able to get out because they can't see due to the smoke and so on. And we actually work together to develop a mechanism by which there people were able to escape without being able to see the exits because of the smoke. So they took that sort of thing very seriously. And it is and people really need to prepare more than they do. But they put some things in place. It was really cool to hear about it later, which is just really wonderful. So you worked at the insurance company for five years, and that's that's a good long time for for some people but you weren't there for five years. So what what made you leave and where did you go?</p>
<p>**Evan Walker ** 44:49
Honestly, I really just wanted to lean in more to that interest that I had found and passion related to ours. City inclusion, belonging and really being able to sink my teeth into a full time diversity, inclusion and belonging role. I was working in my last job as a training coordinator there. So I had some exposure to training courses focused on women in leadership and unconscious bias. But I wanted to do more I had started, what we call it at the time, LG, our LGBT work with whom someone I now call a friend, an executive bear, but also several other employees who are based in London. And so we created this global, what I call now at my current company, employee resource group, erg. And it was very successful. I mean, senior leadership was totally engaged, the visible visibility was global. It was on the top of everyone's minds, and honestly, bias, but I think that it gave other networks, the visibility that they needed, as well. And it put a spotlight on all the efforts that were going on related to vision and diversity. So much so that they asked me to speak to the company, out the networks.</p>
<p>**Michael Hingson ** 46:27
What led you to develop the passion? Did you just start to think about it, and it kind of grew or what? I</p>
<p>**Evan Walker ** 46:36
still to this day, I'm not quite sure. You know, it's funny because my dad consulted for many years with Christ on crisis management, public relations, and inclusion and diversity. And I never thought that I would be doing the same thing as him. But in many ways, I am following in his footsteps, which was totally unintended. I think that when I was raising my hand during focus groups, for employee networks for initiatives related to inclusion, and diversity, I just was curious and wanted to help in any way. It just kind of rounds me.</p>
<p>**Michael Hingson ** 47:25
So you left the company, the insurance company? And did you and your friends start your own company? Or did you go to work for someone else or what</p>
<p>**Evan Walker ** 47:36
I so I got a job. About a month later, I was hired by InterContinental Hotels.This was actually the year of 2020. And it was in March. So shortly before I started that job, which was a full time diversity and inclusion role, especially sprawl. I had enrolled in a Cornell online course, certificate in diversity and inclusion. So that was a self self taught course, like we had instructors, but everything was on your own time, rather. So there was no rush for me, but I had it in the event, longer to find a job than I expected. Well, even though I found the job, and I got a job rather quickly. COVID hit, of course. And so just starting there, I was like, Oh, it was a contract, permanent position. And at the time, there were a number of other people who were permanent, I believe, who might have been let go as well. But so many companies were just scrambling as to what to do. Everyone was sent home. And so I just use that time in between jobs to complete that course, which was a very rigorous course about engagement, your own engagement, when you weren't engaged. What did you do? Why do you feel that that was the case? And how do you make others feel engaged included? So that took me about eight months to complete by the end of it, I moved on to another company, I had extended an offer. That company was a great, great role. Great, great company. But after about two years with that company, I decided you know what? I would like to change and I feel like there's a new environment, a new path where I can experience being a diversity and inclusion manager I had left after IHG and starting at this company eight months later, or in the fall, I was a consultant for diversity and inclusion, helping people partnering with an accessibility subject matter expert, others from different parts of the world. And it was a great, great experience for me. But every company is on their own maturity scale. As far as diversity, inclusion, equity, all of these things, I wanted to experience a company that was on a different part of the scale. And so that's what led me to where I am now.</p>
<p>**Michael Hingson ** 50:41
So where are you now?</p>
<p>**Evan Walker ** 50:43
Now I am at Newman Technologies. I'm one of our global diversity and inclusion, inclusion and belonging managers, we actually are a telecommunications company, transforming as a technology company traded on the New York Stock Exchange. And just a great great company, curious, being present a lot of great values, and just putting our money where our mouth is, and our commitment as well. So I am just elated to be able to do what I do in this capacity, moving a mile a minute, but also seeing the change and being the change you want to see. That is what lumen is and I'm so happy to be along for the ride. So what is it you do? So, as a global as a Global Inclusion, belonging and diversity manager at Newman, I manage are starting to manage our communication in our partnership with the International organizations at lumen. So we have our APAC, India, EMEA. All of those organizations have what we call employee resource groups. And so the thread of that, or the holder of the thread of all of our employee resource groups, comes back to me. So I helped to oversee our disability, and abilities ERG, we have 11, employee resource groups help to see our black professionals ERG, we have a number of emojis that really help create more engagement, more of a safe space, but also just to help anyone feel included. And so that's a part of my role. But there's so many others, and I really just love it.</p>
<p>**Michael Hingson ** 52:50
How much influence do you have in getting the company when you discover something that maybe isn't right, from an inclusion standpoint, with one group or another? How much influence do you have in being able to change mindsets and change policy?</p>
<p>**Evan Walker ** 53:12
So actually, it's funny that you say that my boss is the chief diversity officer. So she brought all of us in to be curious, of new ideas, different diverse perspectives. And so with that, everything that I think about ideas, I'm not necessarily implementing all of them. Many of the ideas I have or perspectives or feedback related to I'm just gonna say policy, that does go back up to the C suite, just because my boss is the chief diverse diversity officer. So I often in leading taskforce related to changes in policies, how to get more employees engaged at all levels of the organization. And it all is exposed to senior leadership one way or another. So I would say it's pretty close. Pretty well, let me</p>
<p>**Michael Hingson ** 54:19
let me rephrase the question slightly. So maybe I should say how much does the chief diversity officer and the department have in the way of influence but let me give you an example. Let's say for example, someone and I will use disabilities here. Let's say a blind person comes along and says, I'm interested in being a part of your company or they get hired and they say, I need a screen reader software to be able to, to read what's on my computer screen because I can't read it otherwise. Or I go to these meetings and people are always handing out documentation at the beginning of the meetings, and then people read it and they discuss it, but nobody provides Is that in a form that I can use, much less provided in advance so that I really have access to it and can become familiar with it before the meeting, which really is the way we ought to handle documentation in general. But so someone comes to you and says, I got this problem. What? And I've gone to my boss, I tell you, and my boss has said, well, that's just the way it is, we're not going to do anything about it. That's clearly discriminatory and non inclusive. How do you deal with that?</p>
<p>**Evan Walker ** 55:36
Absolutely. So I would say, my boss would definitely be involved. So if that employee came in email, me or my boss, it would definitely get raised to the leadership level, depending on what the what the request is. In that scenario, I would say, that's absolutely discriminatory. And we do accommodate. We are inclusive of everyone, regardless of nationality, disability, ability, race, ethnicity, religion, all of those all of those inventions. And so it would be a dress, it would be listened to, and we make the accommodation or change needed, do we? Yeah, I'll leave it at that.</p>
<p>**Michael Hingson ** 56:27
Yeah. It's, it's an interesting conundrum. Because it all comes down to what people consider priorities and the cost of doing business. So for example, something that a number of us face regularly is we go into meetings, documentation is handed out papers. And they're referred to constantly during the meeting, but nobody makes them available for me to be able to access them. The other part about it is, which really is I think, the more interesting aspect of it, is that all too often we hand out documentation at meetings for people to read and the excuses. Well, we got to wait till the last minute to get the most current data. And the answer is do you really, rather than saying, we're going to provide the documentation in advance, so you should come prepared to discuss it. So at the meeting, you really discuss not spend half of your meeting or a good portion of your meeting, just preparing by reading it. And if you then do it in advance, it's a lot easier to make the documentation or the information accessible in a form that's usable. But getting people to change that mindset is really hard. But really, it ought to be part of the cost of doing business to make sure that true inclusion takes place. And it is so often a difficult thing to get people to change their mindset to do that, which is what prompted the question.</p>
<p>**Evan Walker ** 57:53
You're right. Yeah, the mindset change is is difficult, I think at any company specific, typically,around arounds. This this topic in a time of transformation, a time in society where the economy is very uncertain. The times that we're living in, and if you don't have those infrastructure, those systems in place already to support the mindset shift. That makes it even more difficult. I think the way lumen has been committed to inclusion for many, many years, has helped where we are moving forward in our journey. We also have a new CEO, who is from Microsoft spin all over the news and LinkedIn, and she's just wonderful. So she's also very committed to inclusion and diversity. And I think we're on a great, a great trajectory, a great path. But it's not easy for anyone to change those minds. Yeah. But you do have to meet people where they are. So</p>
<p>**Michael Hingson ** 59:10
you know, you absolutely do and it is a process. It's a learning process. It's a growing process on all sides. Well, I will tell you, this has been absolutely fun. And we've been doing this for about an hour now. Can you believe it? And so I think what we'll do is we will go ahead and stop but I want to get you back on in the future because I'd love to hear how your your journey and your adventure goes. And hear more about the experiences that you have at lumen and whatever you do, because your whole adventure now dealing with inclusion and diversity and so on is a worthwhile one to continue to discuss. Thank you</p>
<p>**Evan Walker ** 59:55
so much, Michael. This has been fun for me as well. I've really ever You're told this story at length, except for into family and friends. So it's been nice. Getting some of these these points out and also going down memory lane, I appreciate you taking me down that too.</p>
<p>**Michael Hingson ** 1:00:15
Well, thank you for for doing it and being willing to go down memory lane. And I want to thank you for listening. And I hope that you enjoyed this. Heaven has done a great job of giving us a lot of insights and a lot of useful information. I hope you found it interesting and that you enjoyed the podcast episode today, please give us a five star rating wherever you are. And wherever you're listening to this with whatever system, we would appreciate it. If you'd like to reach out, Evan, if people want to reach out to you, is there a way they can do that?</p>
<p>**Evan Walker ** 1:00:50
Yeah, people can just reach out to me on LinkedIn. So Evan, Robert Brown Walker, my name, just type that in on LinkedIn, you're welcome to connect with me send me a message. Also you have questions about actually going abroad and living abroad. There are a number of resources. Michael, I'm going to share those with you. Please, you know, we can we can share as far as links like the Council on International Education Exchange, and their website called transition transition abroad. For research.</p>
<p>**Michael Hingson ** 1:01:25
The blog articles that you wrote when you were in Korea, are they available to the public anywhere? That would be a fun series of links are linked to those blogs to</p>
<p>**Evan Walker ** 1:01:35
know. Yeah, I It's funny, I was looking, I want to say two or three years ago, and they totally redid their site. I will check with one of their directors. But those blogs I think have since since gone. Yeah.</p>
<p>**Michael Hingson ** 1:01:52
Gone to the big recycle bin in the sky. They</p>
<p>**Evan Walker ** 1:01:56
recycle then. Yeah, they've been replaced. There's now new bloggers? Well, it's</p>
<p>**Michael Hingson ** 1:02:01
fair to Well, again, we appreciate it. And for all of you reach out to Evan, he would love to hear from you, obviously and I would like to hear your comments as well. So feel free to email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> or visit our podcast page at WWW dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love to hear from you. And of course those ratings are greatly appreciated. Love to get your thoughts. And if you have people in mind or think of people who you think we ought to have an unstoppable mindset and Evan you as well. Whether it's other people at Lumen or elsewhere, we'd love to hear from you and always are looking for podcast guests who can come on and tell stories. So we'd appreciate you letting us know about those people as well and giving us introductions.</p>
<p>**Evan Walker ** 1:02:56
Absolutely.</p>
<p>**Michael Hingson ** 1:02:58
Well, thank you one last time for being here. We really appreciate you doing this. And I expect to have you back on and we can hear about more adventures.</p>
<p>**Evan Walker ** 1:03:08
Oh, thank you, Michael. Pleasure, meeting you as well. And thank you again for the opportunity. Look forward to next time.</p>
<p>**Michael Hingson ** 1:03:20
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Adventurous and Unconventional Person with Evan Robert Brown Walker</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e2daab87-3bc8-44e9-8c30-c9dde2795165.mp3?source=rss&amp;ext=asset.mp3" length="46445656" type="audio/mpeg" />
<itunes:episode>130</itunes:episode>
</item>
<item><title>Episode 129 – Unstoppable Author, Change Management Expert and Karaoke Singer with Kris Gowen</title>
<guid isPermaLink="false">https://pinecast.com/guid/ba93698b-d10b-4c96-bf84-02b265b023c6</guid>
<pubDate>Tue, 23 May 2023 11:00:16 -0000</pubDate>

<itunes:duration>01:10:56</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/147f4b55-2c12-461c-a2bc-c5b37c43f304/UM129-Kris_Gowen-Coverart.jpg" />
<description><![CDATA[<p>Yes, all three interests in the title and so much more. Meet Kris Gowen. By any definition, she is a person with varied interests, and a wealth of knowledge that we all can appreciate, and she even has sung Karaoke in all 50 United States. Kris hales from New Jersey originally. She always has liked Drama, but her high school didn’t have a drama department until her Senior high school year. Even so, singing has always been a part of her life.</p>
<p>During this episode Kris and I have a far-reaching discussion about such things as communications, how do we change some of the conversations inside politics and how we can become more educated about things so we can make better decisions. Kris tells us about her teaching and personal adventures traveling around the world and tells us about lessons she learned along the way.</p>
<p>As I said, Kris is an author. She has written books about her Karaoke adventures and she has even written a book about sex education. Her stories about these books are fascinating and worth hearing.</p>
<p>I hope you enjoy our time with Kris. She is quite insightful, inspiring, and of course unstoppable.</p>
<p><strong>About the Guest:</strong></p>
<p>L. Kris Gowen, PhD. is an author and karaoke lover. She has written <em>One Nation Under Song: My Karaoke Journey through Grief, Joy, and America</em> about her epic road trip to sing karaoke in all 50 states (she did fly to Alaska and Hawaii), and <em>Find Your Song: How to Cultivate Pockets of Joy during Times of Grief</em> -- both books are based on her own experiences navigating tough times by holding onto the small joys in life. She has also written <em>Sexual Decisions</em>, a sex education textbook for teens which she is both proud and sad to say is on several banned book lists.</p>
<p>In addition to being an author, Kris has a ton of other interests. She has spoken nationally and internationally on healthy relationships and the role of technology in sex and relationships. She is also on the Board of Make You Think, a small non-profit that supports science education and entertainment for adults. Her friends, bar trivia, and travel round out her passions.</p>
<p>Kris currently splits her time between Portland and Toronto and earns her keep as a Consultant, supporting organizations in Change Management and Evaluation. She prioritizes applying a Diversity, Equity, and Inclusion lens to all her work. She will always say yes to sushi and while she doesn't have a go-to karaoke song, she loves to sing Olivia Newton-John, Donna Summer, and Sia.</p>
<p><strong>Links for Kris:</strong></p>
<p>Find Your Song:
<a href="https://www.amazon.com/dp/1736659502/" rel="nofollow">https://www.amazon.com/dp/1736659502/</a></p>
<p>One Nation Under Song
<a href="https://www.amazon.com/One-Nation-Under-Song-Karaoke/dp/1087932653/" rel="nofollow">https://www.amazon.com/One-Nation-Under-Song-Karaoke/dp/1087932653/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi again. And yep, it is unstoppable mindset time. Thanks for being here. We really appreciate you. And we appreciate you listening. Today we get to chat with Kris Gowen. Kris has a lot of fun things to talk about. I'll tell you as far as really fun. She is and wants to emphasize a lot during our interview karaoke, and we will but we'll talk about other things as well. And she'll tell us how she has sung karaoke in all 50 states. And I don't know about the moon yet, but something to look forward to. But Kris, welcome to unstoppable mindset. We're really glad you're here.
 
<strong>Kris Gowen ** 01:57
Thanks so much. And thanks for you. Yeah, thanks for inviting me.
 
</strong>Michael Hingson ** 02:01
Well, so let's start. Like, I usually like to tell me a little bit about you growing up how you started. And, well, you started like everybody else you got born, but you know, growing up and some of those kinds of things. And what eventually led you to some of the things that you do?
 
<strong>Kris Gowen ** 02:15
Yeah, so I grew up in New Jersey to Canadian parents, and most of my relatives live in Canada, in split between a couple provinces. So I, I'm outside of New York City. So which as opposed to mountain lakes, okay.
 
</strong>Michael Hingson  <strong>02:37
All right. So I lived in Westfield for six years. Okay, great.
 
</strong>Kris Gowen ** 02:41
Yeah, it's a very tiny little town around it. So it was a sort of good public school system, often used to have, you know, where people would commute to New York City from and yeah, just people working. But yeah, it was it was small and lovely. But sadly, because it was so small. While I was in high school, there was no drama department until my senior year. But the only I'd loved singing, I just love singing, I can't remember a time where I didn't love singing. And I'm sure you know, ever, you know, I'm sure at some point, it just sort of evolved. But I would sing in the church choir a little bit. And that was like the sort of reason for me to even go to church early on, because I wasn't really religious and, and then would just sing any chance I got and would sing along to the radio and tape songs and sing those and just do all that kind of stuff. And then finally, I got a chance to sing. I was Snoopy, and you're Good Man, Charlie Brown my senior year in high school and really liked doing that. And from there, it's like I said, I just have love to sing no matter no matter what comes my way.
 
<strong>Michael Hingson ** 04:03
When I was a freshman in high school, I was in the the Glee class. And one of the things that they did was schedule and start doing work to try to get people to appear in a mall and the night visitors, and I tried out for it. The problem was I said that although I could sing high enough because my voice hadn't changed. I wasn't quite loud enough, so I didn't get the part. Darn it, but it was was fun.
 
</strong>Kris Gowen ** 04:36
Yeah, oh, yeah. Loud has never been my problem. If there's anything it's like trying to tone it down a little bit. So I have the opposite problem that you do when it comes to tempo goals.
 
<strong>Michael Hingson ** 04:47
Well, I think the issue really was that a guy would have a hard time in general getting a so it was a girl who eventually got the part anyway. Yeah, which wasn't a surprise. was a little disappointing. But on the other hand, we did go to see it when it was actually performed. And there's nothing like live performances anyway, whether it's even a high school performance or a college or we, we actually when we lived in Mission Viejo, California, my wife and I had neighbors who were Mormons, and they had a number of performances that they put on every year. And they did a wonderful job of Oklahoma and there's just nothing like live performance.
 
</strong>Kris Gowen ** 05:29
Yeah, I agree. And I I have a very good friend here in Portland, Oregon, that is a drama teacher for in high school, and I tried to go see as many of their shows as I can. And other friends that perform here and there and certain musical reviews or things like that, and I do love supporting them, because they're my friends. And also just because it's super enjoyable to to hear the live performances.
 
<strong>Michael Hingson ** 05:56
We were very fortunate when Jerry Lewis starred as Mr. Applegate the devil in Damn Yankees, we were living in New York, and it was his only time ever appearing on Broadway. They did a wonderful interview about it, but we got to actually see him, which was really cool. That's fantastic. He did a great job. So you went through high school and all that in New Jersey? And then what did you do with your world,
 
</strong>Kris Gowen ** 06:18
I went to college in California and discovered I'm much more of a West coaster than an east coaster and spent did some my undergraduate in California and then I went back east for like three months to see if I could make it back over there. And I was in New York for a little bit and trying to work in the TV industry. And that didn't work out at all. And so three months later, I went back to the effect of California, and then spent a little bit more time there. And then I went back to the east coast for a year to get a master's degree. And then I came back to California to get a PhD in child and adolescent development. And then I moved up to Portland, Oregon, in 2000. And pretty much I've stayed here almost through I just move back actually, I spent a year and a half in Toronto. And we'd like to figure out a way to get back there. So I think that's my flavor of east coast that I like ultimately,
 
<strong>Michael Hingson ** 07:24
so nice city. Yeah, I really enjoyed. I enjoyed some time in Toronto. So yeah, what was your major in college?
 
</strong>Kris Gowen ** 07:33
Communications, film and television. And that's when I learned that I am a horrible filmmaker. And really, I just cannot put together a I can't edit Well, I can't do anything. It was just something that I thought I would really love doing. And I did enjoy it. But I was just very bad at it. And so. So after you figure that out, where do you major in something that you really don't have a lot of skill in? You know, you need to be like, Oh, now what do I do? So yeah, so I managed to bakery for a little while, and then that's when I started, then getting my master's degree and then also my PhD in child and adolescent development for the most part, and started working with youth and young adults, as well as writing for youth and young adults in the sex ed world. And so that's where I really got a stronghold there. But I then I started using my research and my research skills more broadly to support community based organizations in their evaluation program evaluation efforts. I mean, this is kind of nerdy and boring, but I love it. I really love using data in ways that are really applied and that are accessible to whoever wants to know the numbers and things like that. And it's, it can be a pretty big challenge and I really love it.
 
<strong>Michael Hingson ** 08:54
So even though you like to sing and so on, you didn't decide to try to go off and do music as a study and as a as a possible major. Hmm.
 
</strong>Kris Gowen ** 09:04
You know, it really never occurred to me that that would be an option. Um, I never really felt and saw myself as a good singer, I'd say until just the last couple of years. So I you know, would audition for things I wouldn't necessarily get parts I still love to sing so I would still sing I knew I wasn't awful awful, but I I never really saw any form of musical career being a possibility you know, really at all so you know, thank goodness for places like karaoke where, you know, one of the reasons I love it is because it's got so much unexpected pneus in it. And another reason is it's such a supportive community like it's one of the few places that you can do, like awful at and people will still completely cheer you. Yeah.
 
<strong>Michael Hingson ** 09:56
And there's no pressure no which is which is cool. I was telling someone yesterday we were listening to Joe Stafford, you know who she is? Or was, she was a singer in the 40s and 50s and had perfect pitch. And you talk about doing bad Joe Stafford recorded a whole album once, where she sang a half a note off key just to prove she could. And so the whole album, right is her a half note off key because she had perfect pitch to be able to do that.
 
</strong>Kris Gowen ** 10:31
Right? Which is it is very hard to sing. Right? Purposely off key when you've got all this music happening around you and you just sounds so wrong.
 
<strong>Michael Hingson ** 10:41
Yeah. It came out. Alright, the album was I don't know how much it sold, it was fairly popular. As I recall. I just heard about it, having been done, but I believe as I recall that it was popular enough because it was Joe Stafford to who was a pretty famous person back and singing in the 50s. And so on. Probably her most famous song was the song you belong to me, you know, see the pyramids along the Nile and all that. And she was the main person, or the person who's made that song most famous, although a lot of other people have done it. But what got you into? Well, first of all, where did you go to school in California?
 
</strong>Kris Gowen ** 11:22
I went to school at Stanford, both for my undergraduate and my PhD.
 
<strong>Michael Hingson ** 11:27
Oh, cool. couldn't stay away from the football team out from the cardinal
 
</strong>Kris Gowen ** 11:31
height. I know, I know if Shaw being no longer being the coach. Yeah, no. So there is I mean, when I was there, actually, Stanford did have a couple of stints of doing okay. But for the most part, it was definitely not some of Stanford's glory years when I was when I was on campus.
 
<strong>Michael Hingson ** 11:48
But it's a wonderful school.
 
</strong>Kris Gowen ** 11:51
Yeah, yeah, I was just back there the other like, a couple months ago, and, you know, barely recognizing it as everything grows. But yeah, so yeah, decided that, California. And again, like I said, the west coast was really for me. And so I've spent a little bit of time, both in California and Oregon.
 
<strong>Michael Hingson ** 12:09
So what got you into child development and deciding to do that as a, as a career and as a major? Oh, yeah. So
 
</strong>Kris Gowen ** 12:17
I, you know, so I had my failed, I failed attempt at trying to be in, in the television world. And so tail between my legs, I went back to California, where my, my social circle was, like my support network, and I, I managed a bakery. And just to make, you know, make ends meet and just sort of regroup. And this was during the era where there was a lot of debate on condoms, whether they should be in schools or not. And you know, and the science, like any research study basically said that if you provide condoms in schools, it does not increase the rate of engaging in sexual activities among kids. And it but it does increase safer sex practices. So I saw I knew this literature, and I knew the research because, well, I'll back up a little bit but but, you know, Congress and other other politicians were basically ignoring the science and, and just making laws that had nothing to do with anything grounded in evidence. And I just got very annoyed with that I would throw socks at the television anytime there was like a newscast about it. And I was like, that does it, I'm gonna go back to school and get fancy letters after my name. So I can write curricula and do these things. And, and so related to that was really, I went into film and television, because I wanted to make documentaries. From the standpoint, like from the viewpoint of youth, I wanted to do things about social issues. And that was really what was driving me because I really felt like that the whole educational system was teaching us about things that didn't matter, right, like a very typical adolescent attitude of like, what's the point of learning all of this, this is dumb, we should be learning other things. And so I was like, I know I'm gonna make important movies about social issues, and that I learned that I could not make movies at all. I just took that passion and kind of turned it into something slightly different that still allowed me to focus on issues that matter to youth and young adults.
 
<strong>Michael Hingson ** 14:35
How about collaborating however, so you didn't make you? You weren't great at making the movies did you ever explore collaborating with good movie makers and maybe helping to create the scripts and the topics and all that or have you not gotten that far yet?
 
</strong>Kris Gowen ** 14:48
It was funny because I didn't think of doing that because I just thought like, it was going to be that just really hard to break into right. So as I was working in television for the three months that I worked, it's Just like the whole competitiveness and things, and I just didn't really, I didn't really have the good networking skills, and I didn't have those things. And I just really found myself again drawn to okay, what's the what's the evidence? And? And how are we going to do like create these best practices, and that was really more suited to sort of look into those things, not from a mass media standpoint, but really more from a research standpoint, but then also, from supporting these so many programs that are out there that are doing great things.
 
<strong>Michael Hingson ** 15:34
You know, what comes to mind, though, immediately, is, as you were talking about, the politicians go off and do the things they do they ignore reality, and so on. How do we deal with that? I suppose one answer is we got to elect other people. But how do we get enough people to do that, that we get intelligent people in Congress and so on? But how do we start to truly change the dialogue? Because it it gets to be so frustrating, when when they totally ignore the politics and they stir up so many people to do that? Yeah, well,
 
</strong>Kris Gowen ** 16:07
I mean, one, one piece of this is like, I can't imagine being a politician in the sense of you have to make decisions about everything, like you like, so there's sex ed policy, there's forestry, there's electric cars, there's tax laws, whatever, like you're supposed to have an opinion on all these different things. How the heck are you? expert in all these things? Right. So
 
<strong>Michael Hingson ** 16:35
go ahead. Well, I say that's, of course, the real issue. Do you really have to have opinions on everything? Or do you use it as an opportunity to learn and then vote based on what you learned? But anyway, go ahead.
 
</strong>Kris Gowen ** 16:49
Well, right. But I agree with that would be ideal, but there's only so many hours in the day, if you're literally like trying to figure out how to and then so right, so the US has lobbyists and and then lobbyists have agendas, and some are better funded than others. So there's that. And then also you listen to, you know, your constituents, because you want to get reelected. And so different moral values, and different, just values in general are infused into different segments of, of our population, and, and so then you start to go the direction that you believe will get you reelected, or you go in the direction of this lobbyists that's giving you the information that you think you need, and maybe it's good information, and maybe it's less grounded in evidence, it's, it's so complicated to just sort of say, Oh, well, they should just listen to the science. It's like, Yeah, but they got to listen to the science on like, 700 topics. And I'm guessing that I'm not even exaggerating when it comes to that. And
 
<strong>Michael Hingson ** 17:48
they do. But in reality, a lot of what goes on with the politicians is really, the accomplishments of the staff and the staff advises them, yes, the politicians vote. But I guess my point really is having spent a lot of time around Washington and dealing with Congress and, and educating them on issues with disabilities and so on. A lot of the time, it's really educating the staff, or trying to educate the staff. So the staff really controls a lot of what the actual legislator hears and sees. So it still gets back to they're not necessarily the experts that we might think they are. They rely on staff. And that also means maybe they need to do a little bit better job of hiring smart staff. But as I said, it's also that they oftentimes stir up their constituents, which is a problem.
 
</strong>Kris Gowen ** 18:45
Yeah, yeah. Oh, yes.
 
<strong>Michael Hingson ** 18:47
It's a mess. It's a challenge. I don't envy anybody who does it. I agree with you. But I think also there are, there are more things that we could do to to have a more substantive discussion about a lot of stuff. And and it seems like we're really losing that opportunity, or at least we're losing the perspective of having meaningful conversations, compared to what it used to be like 40 and 50 years ago.
 
</strong>Kris Gowen ** 19:17
Yeah, yes, there's definitely more of a I mean, there's lots of explanations. And again, these are sort of, I mean, we're, we've, like, whatever, five minutes into this podcast, we're launching into like, some of the country's biggest challenges and I write, I definitely don't have answers for them. And I don't think anybody does at this point, because it's not going to be simple. It's so many different things that are happening that are coming together at a time that is creating, yeah, these like strong divides between between some types of values. And at the same time, I do think that there are commonalities that are there. It's just that we're very much entrenched, right? Now in, you know, being more drawn to difference than we are to similarity and common ground.
 
<strong>Michael Hingson ** 20:06
Yeah. And I think that's a theme that a lot of people who think about it get to, which is, we're focusing too much on differences and not commonalities and finding ways to work together. But you went off and you got your PhD and came back to Stanford to do that. And then what did you do with your life?
 
</strong>Kris Gowen ** 20:26
I ended up working a little bit in so I was in I'm trying to remember, this is a very long time ago, I didn't realize I was gonna have to go through my whole biography. That's all good. I just was like, What did I do after that? I, I was doing some research, I've really always been drawn to not being a traditional academic. So I've been research faculty at a couple of universities, I've worked, like I said, in sort of the nonprofit sector for a little bit. Some of it had to do with youth and young adults, some of it dealt more with health care in general. And so yeah, just been, you know, going where my passions were taking have taken me and I really liked that. That's how I've done things. Sometimes it's frustrating to be like to look at myself, some days, I'm like, Why did I just not choose an easy path or just like, you know, become an academic and stay in a place and just keep going. And I just sort of learned that just has to stop my nature, I just can't stay in one place for too long. Whether that's, you know, career ideas, or whether it's a physical location, I just really always been drawn to making sure that what I'm doing matters, and making sure what I'm doing. supports other other people.
 
<strong>Michael Hingson ** 21:54
can't do much better than that. Hmm.
 
</strong>Kris Gowen ** 21:56
Well, not I don't know. I mean, also, I just, you know, I know there's I'm sure there's many ways I can do better. And this is what I got.
 
<strong>Michael Hingson ** 22:04
Oh, that's okay. So did you go into teaching? Or what did you go into doing?
 
</strong>Kris Gowen ** 22:08
I did, I taught, I taught at Portland State University. For a while I taught human sexuality. I taught women's reproductive health, I taught a handful of other courses, but those were the two main ones. And then I was what's called research faculty. So again, I had a research portfolio that focused on youth and young adults, both in terms of healthy relationships, safer sex, as well as mental health. So I did that. And then I got tired of doing that. And so I took the opportunity to do some traveling for a couple of years where I was in a, you know, would stay in various countries for several, you know, for several months, and explore and really get to know different communities and different cultures and, and really appreciated that time, I taught some, taught some English and taught some research methods. And a couple of different I taught in Vietnam, I did some tutoring in South Korea, my student teaching was in Vietnam. And then I taught in Oman, which is in the Middle East. And all of that took around not quite two years to do that. And then I settled back up to being in an academic institution, again, in Oregon, and then, yeah, and then I, then the pandemic it, and everything went sideways. And that's what allowed me to take that time and reflect and decide, you know, I want to move to Toronto at some point in my life. So I, I, you know, got my paperwork in order and went up there and work there for a little bit. And now I'm back in Oregon, where my social support network is, and I'm doing some consulting work.
 
<strong>Michael Hingson ** 23:56
So now you're kind of on your own. Do you have have you formed your own company? Or what?
 
</strong>Kris Gowen ** 24:00
I do some independent consulting in that I also work for a large business management consulting firm as well.
 
<strong>Michael Hingson ** 24:08
What do you do for them?
 
</strong>Kris Gowen ** 24:10
Some change management work, as well as I'm currently supporting a new a new artificial intelligence, language processing, natural language processing tool, which is basically just something that would help help people analyze a lot of qualitative data as opposed to doing it all by hand. Because if you've got like a large organization, or if you've got, you know, for example, a large number of tweets or something and you want to make meaning of them, and there's literally 1000s of them. Typical qualitative research methods just can't really capture that data with any form of efficiency. So it's an interesting dance between humans and machine to help make the process more efficient. So I'm looking into supporting that, that that work?
 
<strong>Michael Hingson ** 25:08
Do you use a tool that we would have heard of? No,
 
</strong>Kris Gowen ** 25:11
use a tool that is proprietary of the organization I'm working for. And it's, it's still we're still in soft launch? So no, I haven't I'm not using a tool that anyone else is really, I mean, other than internally, a few of us are being trained up on this to help to help support its utilization in house.
 
<strong>Michael Hingson ** 25:32
I know, there's been some discussion over the last few weeks about the stuff that Microsoft is doing to do text analysis and be able to do everything from composing poetry to having conversations with AI. Yes. I have not played with that yet. Although I guess I should explore it. People have asked me and I haven't really done that. So that's one of the things that I get to do when I take a little bit of time and, and don't do interviews for a day or two. But so that's, that's, that's all pretty cool. Well, you, you've done some writing, you wrote a book, I believe on sex education, right?
 
</strong>Kris Gowen ** 26:10
Yeah, I did. I wrote a book called mimicking or they retitled it. So its first iteration was called Making sexual decisions. And then it just became sexual decisions. And it's sort of a, it's a textbook and like a library book for teens. And what made that unique, was it really balanced? It was about 5050, on healthy relationships versus sort of the the anatomy and sexual health components. So books tended to either lean towards one or the other. And so I wrote that. And then like I said, it had a couple of additions to it. And then, you know, it becomes sexuality education becomes really outdated very quickly. And so the book is, I think the last iteration of it was 2018, I think was when the the last edition of that was really published. But somehow, Congress is founded and has put it onto some banned book lists. Because it, I guess, it says things that they don't want it to say. So my friends made me a t shirt that says, you know, my book was banned, not like, you know, kind of selling a stinking t shirt. So yeah, and so I wrote that. And then yeah, the other two books that I've written since then, one was about my karaoke journey. And then the other was somewhat related to that, but was looking at the importance of finding joy during times of grief, because the first book about my karaoke journey, singing in all 50 states was really about me, processing the loss of my best friend. So those books, you know, they're certainly not sequels of each other, anything like that. But they're they, you know, there's a tie in there with the joy that karaoke brings me and how it really, I think, helps my mental health and just encouraging people to either find joy in karaoke, or whatever it is that they can find happiness in, during really, really tough times.
 
<strong>Michael Hingson ** 28:21
Well, I do want to get to that. But I've got another question that you just made me think of, as you said that there have been several iterations of your your book on sex education, and they become out of date very quickly, why is that? What, what really causes the shift that makes it come out? It will go out of date and need to Yeah,
 
</strong>Kris Gowen ** 28:39
I mean, there's a lot of things like the from between, like, I'll just give an example between the first the second edition, the HPV vaccine came out, right? So like, that's a whole thing. So, and then other ways that we talk about consent? I think, you know, so this is this is not necessarily in the iterations of my book, but we start like, when I was in high school, and even when I was in college, the idea of consent was very heteronormative. In other words, it was very assumed that it was going to be a boy and a girl negotiating sexual activity and it was up to the girl to be the gatekeeper to say no. And then and it was really up to the girl to make sure that that's the way it was. And now we've evolved so much more than in our consent language. First of all, we've dissolved like we're working on dissolving the gender binary, we can't assume the genders of the people that are wanting to engage in sexual activity we can assume who might be wanting to say no, versus another person who might be more interested. And then there's also the concept of teaching kids how to hear a no and how to make sure they're hearing a yes, so the onus isn't placed on On the person who is less interested in engaging in a certain type of activity, so there's so much on that. And then again, sort of talking about the ways we talk about gender identity and sexual orientation evolve very quickly. So if we want to be inclusive, and reach all young people in, in getting, you know, providing them with knowledge, things change really fast.
 
<strong>Michael Hingson ** 30:25
Do you see other kinds of changes that are coming?
 
</strong>Kris Gowen ** 30:31
I mean, yes, because gender identity and sexual orientation are still evolving in terms of how we're discussing those things. And I didn't even mention technic, the role of technology, and how that's escalating, right? There's always different apps that are being used, there's always different ways to communicate, and what are the most common ways that young youth and young adults prefer to communicate. So all of that is very, all of that is continuing to evolve. And I think a lot of that is still evolving. I'm hoping that our conversations about like I said, consent, and gender identity and sexual orientation, and just relationship structure, and things. I think all of that I'm really hoping continue to evolve and start to become more gray, as it were, that we don't have the sort of hard and fast rules, but instead really encourage listening and respect and communication and teaching people how to think about what matters to them, and then communicating that and feeling comfortable communicating that to somebody else that they might want to be with
 
<strong>Michael Hingson ** 31:47
and accepting the responses that come whatever they may be.
 
</strong>Kris Gowen ** 31:51
Exactly. And that's part of the communication and listening piece. Yeah.
 
<strong>Michael Hingson ** 31:55
Well, so you have been doing all of this, which is great. And you've been doing karaoke. How did you get started originally with karaoke? What? What made you decide that that was something that would be fun to do?
 
</strong>Kris Gowen ** 32:09
Well, I mean, it's it sort of comes back to when I was a kid and just loving to sing no matter what. And so the first time I sang karaoke was actually in Arizona. And I don't remember what year this is, but it was in there was sometime in the 90s. But I do remember being like being in a bar after I'd like I was visiting a friend of mine, and we were, we just played a softball game. And now we're in a bar, and there's singing, and it's like, Well, wait, what's this magic, I can put a song in, and then they're gonna call my name, and then I get to sing. This is the best thing I've ever heard was was the best thing ever. And then, and that first time was a total disaster. I mean, I picked a song that I picked hearts alone, which first of all, no one wants to hear that in a bar, like no one needs to hear that right. And then I left the big note. I mean, it was just a disaster. But I was super happy about it. I was just like, This is great. And then, and then when I went to get my Masters on the East Coast, I didn't know anybody. And so one of the things I did was just sort of became a local at one of the nearby bars, and they had karaoke every Wednesday, I think it was. And so I just went every Wednesday as my chance and something I always just would look forward to. And I would just be like, I'm going to sing a couple songs and be able to do this thing. And it gets to see like the same people over and over again. And it's just this wonderful, magical experience. And then so from there on out, I just started to look for karaoke bars, wherever I was. And just yeah, just kept singing as a key component of my, my mental health and just general fun.
 
<strong>Michael Hingson ** 33:58
We bought a timeshare at the Lawrence Welk Resorts in Escondido, California in the early 90s. Got a great deal. And they had karaoke on I think it was Saturday nights. And I'm not sure whether that was the first time I did it. But it probably was. One of the things that they did a couple of times is there were people who came and they did it enough that they actually let them take an hour and do a whole karaoke concert.
 
</strong>Kris Gowen ** 34:25
Wow. Which hopefully they knew that because then the people who came just to sing a song or two are like, wait, I have to wait an hour.
 
<strong>Michael Hingson ** 34:33
Oh, it worked out. Yeah, they they always advertise it ahead of time. But also, they started earlier and they actually started like an hour early so people can come to hear the concert and then the regular karaoke time. Started at the usual time.
 
</strong>Kris Gowen ** 34:47
Oh, that sounds fantastic. Yeah, that's yeah, it
 
<strong>Michael Hingson ** 34:49
was it was it was wonderful. And so and you did even with a concert here, some people who will let's just say did better than others. Okay. Yeah, that's okay.
 
</strong>Kris Gowen ** 35:01
It is. I mean, I love that part of community. And I really think that that's, you know, I've alluded to it before, but karaoke is yes, of course, I love to sing. And I love, you know, like, singing in front of people, I think that adds an extra joy to it for me. I mean, some people, it's their living hell, but you know, that's okay. Because that's what variety and life is for. So, I love that aspect. And I love when a person gets called to the microphone, and I don't know who that person is, and I have no idea what they're gonna sing. You can't tell by looking at a person with their song selection is going to be an end. Like, I just love all of that. And then I love going to a, you know, going to a karaoke venue, like regularly and then getting to know those people and just feeling that support and giving that support to people who are being really brave by just stepping out and singing a song in front of others.
 
<strong>Michael Hingson ** 35:59
Oh, since that first time, have you ever done hearts alone again? Oh, yeah. Okay.
 
</strong>Kris Gowen ** 36:03
Oh, yeah. And also, anytime I really now it's sort of funny anytime I think I'll know a song and then I don't sing it very well. I am like that does it? And I like, really, you know, we'll all focus on it. I can't say that I, when it comes to, you know, bar karaoke, singing, I don't really rehearse per se. But I will like, listen to the song a couple of times. So I actually, you know, know it,
 
<strong>Michael Hingson ** 36:29
know, the melody at least, do you? Do you read the words most of the time? Or do you try to memorize words ahead of time?
 
</strong>Kris Gowen ** 36:36
Well, I mean, I like to, it's a good question, because there's a couple of things. One is I like to do a bunch of new stuff a lot. And so I, I do enjoy, therefore, rely, like, being able to read the words and reading the words. And then also, I do find that oftentimes, I then end up using them as a crutch, like, I don't actually need them. But I still look at the screen. And then, however, I've also been dabbling here and there in competitive karaoke. And when you do competitive karaoke, you 100% cannot look at the words like you just you have to engage the audience. And you have to be doing that. And there's no looking at words, when you're, when you're doing that kind of that kind of competition,
 
<strong>Michael Hingson ** 37:27
you have no way to really put the feeling into it that you do if you already know the words, because you're focused on the words, you're not focused on what you need to be focused on. And that makes sense.
 
</strong>Kris Gowen ** 37:40
Yeah, your storytelling doesn't get as good. You're like, again, your audience connection isn't as good. You can't, you know, I mean, depending on how many monitors are there, but it's also difficult to, you know, go to different parts of the stage to to talk to, you know, sort of, quote, unquote, talk to different people in different parts of the room. So you really need to not be tethered to the screen. Yeah, in order to do some of those things, to help create a better performance.
 
<strong>Michael Hingson ** 38:11
I remember once doing karaoke with someone, and they wanted to perform a song and I didn't know all the words to do the melody and all that. And actually, the operator of the system stood next to me. And because I told him, I don't know all the words, he said, don't worry. And he told me the words far enough in advance that I was able to go ahead and put it together, which was really pretty cool. And then actually, it came out pretty well. I wish we'd recorded it, but I don't even remember what the song was. But it was fun to be able to do that. And but for me, I do memorize and practice, before I go only so that I make sure I really do know all the words because it's the only way that I'm going to be able to do it successfully, but it makes it a lot more fun to, to be able to, as you said, connect with the audience in one way or another. Well, and
 
</strong>Kris Gowen ** 38:59
it's funny too, because I appreciate, you know, you needing to, like, you know, memorize the lyrics in advance. And sometimes the lyrics that show up on the screen are definitely not the right lyrics. Like, you look at them and you're like, um, that is really not what I think this person is saying. And, and so, you know, sometimes the the lyrics are incorrect on these in these karaoke tracks.
 
<strong>Michael Hingson ** 39:24
So yeah, which is, which is another whole issue that one has to deal with, but you know, it's it's still is a lot of fun to do. And I've enjoyed it. What's the for you the most rewarding or the thing you love most about doing karaoke?
 
</strong>Kris Gowen ** 39:42
I mean, I really do think it's this this piece of, of community that even if you're only in a like in like, again, when I was going around the US and singing karaoke in all 50 states wherever I was hanging my had that night that was sort of that was my community for the night. And again, it's a very supportive community, and people are cheering each other and people will potentially, you know, strike up a conversation with you. And it is like, you know, when we were talking about the politics stuff at the start of this conversation, you don't know somebody's political affiliation, you don't know, like, you know, who they go home to at night, if anybody you don't know, you just don't know really anything about them. And it's okay, like, we're just, everyone's united. And I mean, my books called One nation under song, in part for that reason, because you really do become this community of humans. And there's a lot of magic in that to then sort of forget about some of the other things that might make you not friends. Outside of that setting.
 
<strong>Michael Hingson ** 40:53
What are some songs that don't make good Karaoke Songs? Or maybe a better way to put it is what makes the best Karaoke Songs?
 
</strong>Kris Gowen ** 41:00
Yeah. So the first one is like if it's super long if there's a lot of long instrumentals. And then And then usually, I mean, not always, but if it's way too slow. I mean, because most karaoke is done in bars. And most karaoke is done late at night. And so, the idea of singing something super long, was super long, instrumentals and slow. Like you just no one wants to, like, people want their turn and people want to like go to a bar to feel probably usually a little peppier. So it's like those things. So. But that said, it's not necessarily the flip side is what makes a good karaoke song. A good karaoke song is the song that's in your heart is a song that matters to you is the song that you want to sing because it is the song you want to sing. Because you can tell when people are singing the song that's bringing them joy. It's, you can just tell and it just becomes a funner performance.
 
<strong>Michael Hingson ** 42:04
I think I mentioned when we chatted before doing this interview about the time we were at Lawrence Welk and it was near the end of the night and one of the servers got up and just started singing from the best little whorehouse in Texas hard candy Christmas. Yes. And did the most incredible performance of that I think I've ever heard outside of and maybe is, is equal to what was in the the musical or the movie. But clearly, she had sung it before, and just in a really wonderful job with it and got a great reaction from the audience.
 
</strong>Kris Gowen ** 42:41
Yeah. Yeah, I mean, again, some people are gonna want to sing the same song over again, and have it be very rehearsed. And there's nothing wrong with that, because that's what makes that person feel comfortable, or the side of them that they want to show. And so I do know, people that sing, you know, a very small repertoire of songs. And that's where they that's again, that's where their comfort is, that's what they want to do. And then I have other friends who are just more like, it's a bar, no one's really listening to me. I just want to sing something that that I want to try, or I you know, again, that's the song that I was singing to on the radio, and I was like, oh, I want to give it a whirl myself. Right. Like, there's just sort of those things. And then, you know, every day is a different mood, and it's a different time. And so what is the song that's calling to at that particular time? And that's, you know, what I when people will turn to me and say, What should I sing? I'm like, Well, what were you Yeah, what were you singing to on the radio? The last time you were listening to the radio, or what did you find yourself? Singing in the shower? The last time I was doing this? Well sing that.
 
<strong>Michael Hingson ** 43:49
So from a long song standpoint, probably. You wouldn't want to go much longer than Don McLean's American Pie, but at least it's a fast tempo song.
 
</strong>Kris Gowen ** 43:58
Yeah, but yeah, American Pie. Yeah, that's, I mean, that's like seven minutes, right? I mean, there is a radio edit and a karaoke edit of that song. So, but yes, like American Pie. Piano Man is even really long. I mean, sometimes people can get into it. But like, if it's over five minutes, you're just like, Yeah, I don't know.
 
<strong>Michael Hingson ** 44:16
It's getting a little bit. It can be a little bit tougher, right? There is
 
</strong>Kris Gowen ** 44:21
no hard and fast rule. I mean, no. Do you have the bar, there's nobody in that bar, I will bust out Come Sail Away, which breaks all the rules. It's too long. It's got like over a minute, instrumental in it, all that stuff, but it's a fun song. And I'm only singing it if there's like a very small rotation of singers.
 
<strong>Michael Hingson ** 44:39
Yeah, yeah. But if people enjoy it, it works. Sure. Sure. So. So how did you get involved in thinking of this idea of singing karaoke in all 50 states, you would love to travel so that gave you a good excuse for doing it. But how did that all come about?
 
</strong>Kris Gowen ** 44:59
Yeah, I mean, The the the slow roll of it was I can't I think there was just one day that I noticed that I was starting to collect states because I again, as an as a former academic, I would go to a lot of conferences. And so sometimes you network in the conferences, and then sometimes you're just sort of like, you know what I don't want to network in a conference, I want to go out on this, I want to see what St. Louis is like, or I want to see what, you know, Tampa, Florida is like, and so you find the karaoke establishment, and you go there to get a little like dose of local flavor of a place. And so I don't know, I had collected maybe nine or 10 states just sort of doing it that way. And then. And then in 2015, my best friend was diagnosed with stage four lung cancer. And I had a good year with her not quite a year, but you know, and when she died, I was like, she and I used to also sing together a lot. And I just, I just kind of was at a loss, for lack of anything else, just like, I couldn't really imagine a life without her I. And so I quit my job. And I drove around the country to say, All right, if my goal is to sing karaoke in all 50 states, I'm doing it this weird trickle, you know, when else am I gonna get to Oklahoma? When else am I going to do? Like, I need to, I need to do this, I need to do this as an actual thing. And so I did, I got in my car. And I drove over 17,000 miles in 99 days to hit the 48 lower states. I took I avoided freeways and interstates whenever possible, because I wanted to actually see the country. And so when I was done, you know, I had a couple months in between, but then I picked up Alaska and Hawaii. So make it off. 50.
 
<strong>Michael Hingson ** 47:05
So you are clearly grieving? How did this really help your grief?
 
</strong>Kris Gowen ** 47:12
In a lot of different ways. And not intentionally mind you? I just was following my, you know, to me, I'm like, what is the one that I didn't really like my job at the time? I you know, I didn't my relationship situation wasn't great. And so I was like, the one thing that still I could find anything to care about was karaoke. It was the only thing that I cared about. That was it. And so I'm like, alright, well, that's something that's good. I'm finding joy in something. And so again, I got in my car and just took off. And the things that made this trip really good for my grief, I think were one singing really helps emotional processing, it helps you get your feelings out, it does all that there was structure to my days, but not too much of a structure. Like I had, I knew that on, you know, I woke up in one state. And I knew that I needed to get to this other state by a certain time. And I had a lot of alone time. I didn't do the whole trip by myself. But I did a lot of the trip by myself. So I had time in a car to sort of just again, let myself feel and let myself exist. I was constantly seeing new things, which is another great brain exercise for building resilience is to experience new things. And yeah, I just, I think this combination of like structured but not too structured, seeing new things, being able to use my emotions and channel them in ways that I enjoy and finding that like one slice of joy that would help me balance it just was a very good way for me to just allow myself to experience what I needed to experience.
 
<strong>Michael Hingson ** 49:03
Did you well rephrase that, do you think that you benefited more from doing the karaoke, or that you've benefited more from doing the travel spending time alone? Having a lot of time to think and process?
 
</strong>Kris Gowen ** 49:21
I mean, I think it's the balance. And I think that's the key to and so like, sort of, in my second book, which is find your song, it's, it's the whole concept of that book is is balancing moments of joy during times of grief. Because we need the balance. You know, like ultimately your body needs a balance your your brain needs a balance that when you provide yourself with the respite of moments of joy during an awful, awful time of life, you're actually allowing yourself to grieve better, you're allowing your body to to have those breaks it It physically needs in order to, to recover. Because grief is impacts us physically, emotionally, mentally. And so if we're always, you know, quote unquote, in it, like just stuck in the, you know, we do need to be in it sometimes I mean, not everybody and and, and I was a person who needed to be in it sometimes. But if I was just always in it, then that was not, that would not be good.
 
<strong>Michael Hingson ** 50:30
What would you advise a person to do? Or how would you advise a person who is experiencing grief? What kinds of things would you say to them?
 
</strong>Kris Gowen ** 50:42
I mean, again, it's sort of again, it's like my, I mean, my book almost outlines, like a bit of a, I'm not gonna say a script, because there is no script. I think the first like, the first chapter is basically like, there is no brief script. So if you think, and also, if you think, you know, you're like, Well, I've lost somebody before, or I've grieved before. Yeah, but this is a different person, and you're a different person, because it's a different time. So you can't be like, Oh, I was like this, when this happened. Now I'm going to I'm going to be the same way, it's just not going to happen. So your grief and your grief experience in the moment is yours. And so to allow your emotions in, allow them to be. And again, don't be afraid, and don't be ashamed if you're experiencing some positive times in amongst the negative. And really being, if you can, being mindful of what are little things you can do to promote self care and to get the supports that you need. And so if you've got that one student, like you're like, the only joy I'm getting right now is watching this television show. Fine, then go for it. If your joy is karaoke, if it's knitting, if it's making Chinese food, I don't know, it doesn't matter. It doesn't matter how silly it seems. It's not silly, because it's it's, it's your it's your your sister being pointing you in a direction of some form of a finding a little bit of pleasure and a life where it might be hard, and you can't even see any form of pleasure at all, except for quote, unquote, this stupid thing. And this stupid thing is it's not stupid. It's,
 
<strong>Michael Hingson ** 52:25
it's what's important for you at the moment, and you're right, there's, there's no reason to think that anything is stupid. What I think is important is thinking about it and internalizing it to the point where you can, at some point, start to think about, okay, I'm doing this, I'm really enjoying it. I don't want to stop doing it. But how do I also continue then to move forward? I know when my wife passed away, last month to be well, and November, I started saying, like, a number of people always say, Well, you know, you got to move on. And I realized that was the wrong thing to say. Because if you move on, that it to me, it seems like it implies almost that you're possibly forgetting. But what I realized the appropriate thing, at least for me to say is, we do need to move forward. And she would want that.
 
</strong>Kris Gowen ** 53:18
Yeah, yes, I mean, the language, language does matter. And everyone's going to resonate with a certain way. So some people like you're saying move forward resonated with you. Some people are like, move through that we're different. I mean, you're you're different. You, you experienced a profound loss, and I'm sorry for your loss. And there is like, so you are now a different person. And so it's like, okay, who's this new? Who is this new, Michael? And how does this new Michael want to navigate through through the universe, and for a little while, you might be like, oh, and navigate through this universe at all, and other people have ideas. Because sometimes the grief and the loss is more expected than others. So some people have done some anticipatory grief or is like some, some preparing and other times, the universe does not provide us with that opportunity to sort of think about life without that person
 
<strong>Michael Hingson ** 54:17
whose case it was kind of half and half. I wouldn't say that it was totally unexpected, but not as fast as it it occurred. And also, no matter how much you expect it. It's really different when it's occurred, and now you are actually in a different space, in my case alone. So there there are things I do differently. And sometimes I wonder why am I doing it differently? And I realized, well, that's because now it's the way it is so I wake up earlier, I turn the TV on when I get up in the morning and Karen always used to get up much later than ice. I'd never turned the TV on until we I go out In the other room and close the door. So a lot of things that are different, but it's also okay. And I'm sure it will evolve some more over time. But I happen to be a person that likes to continue to move. And I get the joy, I will say, of doing this podcast, which is so much fun. And I get to learn so much, though all of all of the time that I get to spend with you and others is such an enjoyable thing for me. And it's been that way ever since the beginning of the podcast, but it's so much better even now.
 
</strong>Kris Gowen ** 55:34
Yeah, and it's, I mean, it's, again, it's, it's some connection that you're getting for a little bit of time, it's a project that hopefully isn't too overwhelming for you. And it is these these pieces that just help you sort of take every, you know, take things day to day in that very mindfulness, that mindfulness way because again, it's not like, you know, there's the Kubler Ross stages of grief. And there's these other things and, and, you know, if I look at my, you know, grief journey, if you will, it's really just a big scribble. You know, because there's, there'll be days, I mean, Molly died in 2016. And so it's been several years since she's been gone. And, you know, for the most part, you know, I'm I function through the day to day, I still think about her every day, there's something in the world that makes me think about her. And then there's some times where it's just a gut punch. It's just like, it's like, it's like, it wasn't that long ago at all. And there's, there's other times where it's, it's not doesn't feel that way.
 
<strong>Michael Hingson ** 56:41
And for me, I don't ever want it to be that long ago. And I will always remember and I think that it's important. Well, when you're married for 40 years, minus 15 days, that's not a surprise. But I wouldn't want I wouldn't want that to change. There's so much to remember about her and, and all of the wonderful times the memories will always be here. And that's an important thing. Yes, definitely. So then the pandemic hit you remember that pandemic thing? And, yeah, well, I'm
 
</strong>Kris Gowen ** 57:12
still here.
 
<strong>Michael Hingson ** 57:13
Little things are crawling all over the place. And you wrote another book.
 
</strong>Kris Gowen ** 57:17
Yeah. And that's the book that the Find Your song is, is where so I wrote one nation under song as like, when I completed that karaoke journey. And then I never really had the intention of writing a book from it, I just got back and I was like, I'm not done. I'm not done. Not done. And so like, that book just sort of came forward. And I, you know, worked on it that way. And then, during the pandemic, I, I wish I could remember, I'm sure it's brain fog, or whatever have you or just the COVID time messing this, but like, I just noticed that like I was grieving the world was grieving. The two things that really bring me like, are the three things that bring me joy, karaoke, can't do that. That's like one of the worst things you do during a pandemic, travel can't do that. So like the two things that helped me through my, you know, that the loss of Mali, those were way off the table, and then even being in community and being with friends or something, well, that was on the table in a very small dose, right, you couldn't just go out and see people. So I was left with being stripped of the my coping mechanisms. And so one of the other coping mechanisms I still sort of had was writing. And the thing I wanted to write about was the thing that I was experiencing, which was grief and being the researcher that I am I went to literature and I looked at grief literature and, and just started writing about this concept of joy and grief and and synthesizing the science, my own personal experiences and, and my own abilities to synthesize literature as a researcher. Yeah, I just I, like I said, it's, it's a tiny little book. And, you know, so it's digestible for people who are going through grief because, you know, can't really read a lot when you're super sad. And, and you Yeah, it just takes people through sort of things to consider others meditations in it, that you can use exercises that you can do if you find those fun, and otherwise, it's just, it helped me and I just hope it helps other other people without being really super prescriptive, like do it this way. It's not that kind of book.
 
<strong>Michael Hingson ** 59:47
No, I'm curious. You during the pandemic, of course, she had travel issues and so on, and I appreciate that I came back from New York on March 6 of 2020 is They closed down the city I escaped and made it back to California. Can you travel and get anywhere near the same level of enjoyment by doing it virtually?
 
</strong>Kris Gowen ** 1:00:12
Travel virtually, or karaoke virtually
 
<strong>Michael Hingson ** 1:00:15
traveled? Well, we could talk about karaoke too, but I was thinking more of travel virtually.
 
</strong>Kris Gowen ** 1:00:19
I'm, I don't I mean, not for me, I'm gonna say I think other people, it might answer that differently. And I'm way too much of a people person. And way too much of a person that needs to absorb the ambiance. And the feelings that I'm have the space around me to really get the sense of I've been there without actually physically being there,
 
<strong>Michael Hingson ** 1:00:50
there is nothing like experiencing the ocean by being there. And I don't necessarily even mean walking into the ocean, although that, for me becomes a part of it as well. But the sound is different, it is just a total different thing, or going to a live performance. And listening to the orchestra, and or to a musical and listening in watching it live. The sound the whole ambiance, although I can cope with doing things virtually. And I can watch movies virtually Well, or, you know, online or however. But there's nothing, absolutely nothing. Like being in a Broadway theater and observing a performance.
 
</strong>Michael Hingson ** 1:01:40
Yeah, you feel the energy and you feel the energy,
 
<strong>Michael Hingson ** 1:01:44
the sound is totally different. And I'm sure that the site is as well. We went to see Lion King, what as soon after it came out, and my brother in law, his wife, and their daughter, three years old, were visiting us and a friend of his new one of the actors and got us into the Lion King. And Karen was telling me, my wife was we were watching and she said, you know, you really forget about the puppets, you just see the animals and you forget that it's people behind them. And then after the show, we got to go back stage and meet several of the actors. And I actually got to look at a couple of the puppets. And although I experienced, obviously different than she did, and the others, I understood what they were saying, but there is just nothing like the energy of being in a live performance or in a situation. So I think you can see a lot by traveling virtually. But it is still not the same as being there.
 
</strong>Kris Gowen ** 1:02:47
Yes, I mean, I think it's, it's better than not doing anything and seeing the same four walls or one block or whatever, of where you're situated. And yeah, and for me, it's not the same. And I don't want to take away the experience of other people have that experience that differently.
 
<strong>Michael Hingson ** 1:03:05
Well, the other part about it is is virtual reality improves. I wonder how much that will affect our ability to maybe have a better experience? Don't know the answer to that yet. We're to near the beginning of that whole process, though, to really know.
 
</strong>Kris Gowen ** 1:03:22
Yeah, it is interesting, because buildings, maybe, but again, like if you're looking for the people energy, you're still not gonna be able to get that. But if you want to look at like, you know, a castle, or some a temple or something like that, and just can't be immersed.
 
<strong>Michael Hingson ** 1:03:39
Even people, maybe you can, again, depends on how good and effective the virtual reality is, how good the sound is, how good every aspect of it is. But that's something that only time is going to really tell but I suspect, they'll always be something that is hard to replicate in a virtual reality mode, as opposed to actually being there. And that's part of the fun and even if you get all the same sensations going somewhere, you still know you're there, which is just in itself kind of fun.
 
</strong>Kris Gowen ** 1:04:17
Yeah, for sure.
 
<strong>Michael Hingson ** 1:04:20
Well, this has been really a lot of fun to to do. I've enjoyed it. If tell Miss, where people can get your books and the names of the books again, and how could they reach out to you if they want to learn more about you if you're doing consulting that may be relevant for people, how do they get to you and all that stuff?
 
</strong>Kris Gowen ** 1:04:39
Yeah, so let's see. It's um, like now trying to figure out which hat for which which contact LinkedIn? Probably LinkedIn is probably the easiest for consulting and things like that or just being in touch. And my two books are one nation under song and find your Song and they are both on Amazon. And my publisher went under when I was during the pandemic, so they're currently in self published mode. And so other booksellers will pick them up because they're through Ingram Spark. So it's not just Amazon, it can be through a Barnes and Nobles online or a Pauwels, or something like that. And yeah, LinkedIn would probably be the easiest place.
 
<strong>Michael Hingson ** 1:05:27
How do people find you on LinkedIn? Kris? Gowen,
 
</strong>Kris Gowen ** 1:05:30
K R I S G O W E N.
 
<strong>Michael Hingson ** 1:05:33
That will that will find you How about your book on sex education and so on? Is that still available?
 
</strong>Kris Gowen ** 1:05:38
I think it actually is. And also, again, like sort of major retailer booksellers, I think it's that's through Rowman and Littlefield. And I think they still, I think they still churn it out every once in a while. It's certainly not my retirement plan. But I think it's still, it's still out there and available.
 
<strong>Michael Hingson ** 1:05:58
I hear you any more plans for writing that you're starting to think about at all? Yeah,
 
</strong>Kris Gowen ** 1:06:02
I got a friend of mine, a colleague and I were looking at doing a book about relationships. It's still in its infant stages, but really looking to critically examine the way that relationships are sort of performed, for lack of better word, but you know, Dawn in, in the US and other Western communities, as well as the importance of friendships and embedding that as well into the book. So it's very loose in its outline currently. So it's hard to talk about now. But it's been fun to start, I know that there's another, there's another book in there that that will eventually manifest.
 
<strong>Michael Hingson ** 1:06:47
Well, that's still a cool thing. And definitely, please keep us in mind when you're getting closer to publishing it, and so on, and it's defined more or whenever you want to do it, we'd love you to come back and talk to us about that and other experiences that you're having. Because clearly your experiences are valuable. And I think people will find listening to this a lot of fun. I know I did. And I've really enjoyed it. And I appreciate all the things you're saying.
 
</strong>Kris Gowen ** 1:07:13
Thank you so much. And yes, my co author, and I, you know, we'll we'll talk to you in a few months, and we're hopefully moving along pretty well on it. I like the extra pressure of saying these words out loud, and you know, to motivate me to get get a move on.
 
<strong>Michael Hingson ** 1:07:31
got to start somewhere you do. Well, thanks again for being here. And I want to thank you for listening to us tonight to this afternoon or whenever it is, wherever you are. I really appreciate it. I hope that although we're not sitting right in front of you in person that your virtual experience or your listening experience is valuable enough. We really enjoyed you being here. And thank you for your attention to us. And if you'd like to we I'd love to hear your comments and your thoughts. Feel free to email me at Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go visit our podcast page, which is www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Definitely, please give us a five star rating. We really value the ratings. But I also want to hear your views your opinions and I would love it if you feel free to and will feel free to email me. If you know of any other guests or other people that we ought to have on the podcast, please let me know. Let them know get us together, always looking for opportunities like that. We met Kris through LinkedIn. And we're going to continue to search and Kris, if you know anyone else that we should be talking with please, we appreciate you letting them know about us as well. But most of all, thanks one last time for being here.
 
</strong>Kris Gowen ** 1:08:52
Thank you. It's been really fun.
 
**Michael Hingson ** 1:08:58
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Author, Change Management Expert and Karaoke Singer with Kris Gowen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ba93698b-d10b-4c96-bf84-02b265b023c6.mp3?source=rss&amp;ext=asset.mp3" length="46481400" type="audio/mpeg" />
<itunes:episode>129</itunes:episode>
</item>
<item><title>Episode 128 – Unstoppable Award-Winning Career Transition Expert with Catherine Altman Morgan</title>
<guid isPermaLink="false">https://pinecast.com/guid/6bdc70ad-500e-4160-94f0-b7182f9ca928</guid>
<pubDate>Fri, 19 May 2023 11:00:30 -0000</pubDate>

<itunes:duration>01:11:20</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/516078aa-f9fc-4f39-bf9e-c50b753e3b04/UM128-Catherine_Morgan-Coverart.jpg" />
<description><![CDATA[<p>On August 19th of last year in Episode 50 of Unstoppable Mindset we all got to hear an Interview with a brand expert, Ben Baker who was introduced to me by a colleague. The circle now continues as this time I get to talk to Catherine Altman Morgan who was suggested as a podcast by, you guessed it, Ben Baker. Catherine is an author; coach and we all get to hear what else. She grew up in New York City. She lived two years in North Carolina and then moved back North to New Jersey. She attended Vassar College and graduated with a B.A. degree in Psychology.
 
As a young person just out of college she took the suggestion of her father in Chicago and moved there to work at the Chicago Stock Exchange which she did for five years. She then moved back to New York because she realized that as a phone clerk at the stock exchange, and since she wasn’t great at math, she wasn’t going to make much money. Her next job was as a market analyst at a Technical Analysis software company in New York. She sold and supported trading systems since she knew how to talk to and work with stock traders. She did that for a bit then moved to a company back in Chicago doing the same kind of work. Through work with several firms she continued to do similar work as well as risk and flow analysis.
 
In 2010 she quit working for other companies and formed her own coaching firm, <a href="https://www.pointatopointbtransitions.com/" rel="nofollow">Point A to Point B Transitions Inc.</a>  During our interview Catherine provides many insights about job searches, how to seek a job in today’s technological world and how to interact with prospective employers. Lots of good information to hear whether or not you are looking for a job. Catherine shows us that we can choose to be unstoppable and move forward. Her advice is sound, but even more important, she is not just talk. Her coaching firm has helped many, job seekers or not. I hope you will check it out. Finally, just wait until you hear the news about her newly published book “This Isn’t Working”. Not going to give the news away.
 
<strong>About the Guest:</strong>
 
 
Catherine Altman Morgan is an award-winning career transition expert who has been coaching clients and colleagues through job and life transitions for more than 20 years. Catherine is the author of the recently released book, <em><a href="https://www.amazon.com/This-Isnt-Working-Evolving-Depression-ebook/dp/B0BRYH62WB/" rel="nofollow">This Isn’t Working! Evolving the Way We Work to Decrease Stress, Anxiety, and Depression</a></em>. She also speaks on topics related to career transition, workplace mental health, and small business/entrepreneurship.
 
Catherine graduated from Vassar College with a B.A. in Psychology. Before starting her consulting business in 2010, <a href="https://www.pointatopointbtransitions.com/" rel="nofollow">Point A to Point B Transitions Inc.</a>, she was employed by KPMG, Arthur Andersen, and Deloitte. She also has been a contractor for Protiviti, Navigant Consulting, and RGP.
 
With a background in job search, career transition tactics, and business strategy development, Catherine works with clients who have been laid off, believe their situation is unsustainable, or find that whatever they’ve been doing isn’t working for them anymore.
 
Catherine’s clients have frequently experienced a perfect storm of challenges in their life, including a layoff, health diagnosis, death in the family, divorce, extended time in transition, or financial collapse - often several at the same time. Catherine and her team work with the whole person to get them relaunched.
 
<strong>Links for Catherine:</strong>
 
Facebook business <a href="https://www.facebook.com/PointA.PointB" rel="nofollow">https://www.facebook.com/PointA.PointB</a>
Facebook personal <a href="https://www.facebook.com/tapcat" rel="nofollow">https://www.facebook.com/tapcat</a>
LinkedIn <a href="https://www.linkedin.com/in/pointatopointb/" rel="nofollow">https://www.linkedin.com/in/pointatopointb/</a>
Twitter <a href="https://twitter.com/PointA_PointB" rel="nofollow">https://twitter.com/PointA_PointB</a>
Website <a href="https://www.pointatopointbtransitions.com/" rel="nofollow">https://www.pointatopointbtransitions.com/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hello, once again, I'm really glad you're here to attend and listen to another episode of unstoppable mindset. Today, we get to interview Catherine Morgan and I met Catherine through another guest that we had on the podcast some time ago, Ben Baker. And Ben said you ought to talk to Catherine and we chatted and it just seemed like it made good sense to bring Catherine on and she's got some new news to share with us in the course of the day. But Catherine is an author. She's a speaker, she does a lot of different kinds of things in terms of coaching and teaching. And we'll get to all that. So Catherine, really, I really appreciate you being here and welcome to unstoppable mindset.
 
<strong>Catherine Morgan ** 02:06
Thank you so much for having me, Michael.
 
</strong>Michael Hingson ** 02:10
It's a pleasure to have you here. Well, let's start. Like I always like to. I got it from an Alice in Wonderland TV show once at the beginning. So tell us about you growing up and a little bit just about your life and, and all that and how you got to where you are, or at least got to somewhere?
 
<strong>Catherine Morgan ** 02:29
Sure. Well, I started my early childhood in New York City. Very, very happy city girl. I was there till I was about 10. And then we had a little detour to Blowing Rock North Carolina, which couldn't have been further from New York City for this girl, who was a little shock to the system. After that, I spent Middle School in high school in the middle of New Jersey near Morris town, which was your very typical suburban existence. We walked everywhere. We rode bikes, the everybody had to come home when the ackermans rang their bell for dinner like we were free range children back then. So it was, you know, sort of the normal American upbringing in the 70s.
 
</strong>Michael Hingson ** 03:23
Okay, so how long were you in Carolina?
 
<strong>Catherine Morgan ** 03:28
We were just in Blowing Rock for a year and a half, two years. I don't remember. It's kind of a blur. It was. It was lovely. I mean, this so stunningly beautiful there. But yeah, the school system from going from a private, very, very small private school with 24 kids per grade to four classes per grade of 24 kids. Each was a little bit of an adjustment for me.
 
</strong>Michael Hingson ** 03:57
You survived though.
 
<strong>Catherine Morgan ** 03:59
Yeah, I came out and I did. I was a good student. I did well in middle school in high school and I went to Vassar College, which when I was looking at colleges, I applied to a bunch of them but faster was the only school I wanted to go to and conveniently they agreed that they wanted to have me
 
</strong>Michael Hingson ** 04:19
well that worked out well. So but when you left Blowing Rock Where did you guys go
 
<strong>Catherine Morgan ** 04:26
to Mendham New Jersey outside of Morris town in the middle of the state.
 
</strong>Michael Hingson ** 04:31
Right. So what took you to North Carolina in the first place that job for your one of your parents or what?
 
<strong>Catherine Morgan ** 04:38
Yeah, my my mother remarried and my stepfather was running a factory in just over the Tennessee border making one who's in what was he making, making men's pants
 
</strong>Michael Hingson ** 04:54
and then why New Jersey?
 
<strong>Catherine Morgan ** 04:58
Once again, we we follow To my stepfather's jobs he got a job in New York. And that was a very commutable city because of where how the trains worked. So a lot of people commuted into the city for their work,
 
</strong>Michael Hingson ** 05:14
I must say, from a transportation standpoint, and having lived in New Jersey for six years, taking the trains into the city, most every day, I very much got used to the trains and love the New Jersey Transit and train systems of New York City. My biggest challenges were getting, oftentimes, from the Westfield train station to home, we used what's called paratransit under the ADEA. And it was run by New Jersey Transit, but in separate sort of organization, and they were a times they were a little bit of a challenge. But mostly it worked out pretty well. And I was able to get to and from the train station without too much grief or difficulty. But getting on the trains and going into the city was always a wonderful thing, because you could go without needing to worry about driving or any of those kinds of things. And I know people who took Amtrak, even from Bucks County in Pennsylvania, and they would just be on the train for a couple of hours. And they form groups and they worked on the trains or they just had conversation groups and did other things on the train going to and from the city. So trains are wonderful things.
 
<strong>Catherine Morgan ** 06:30
I agree. I find them very relaxing my system sort of down levels and gets very relaxed on trains.
 
</strong>Michael Hingson ** 06:39
So what did you get your degree in from Vassar?
 
<strong>Catherine Morgan ** 06:43
Psychology?
 
</strong>Michael Hingson ** 06:44
Right? Okay. Did you go beyond a bachelor's degree?
 
<strong>Catherine Morgan ** 06:49
No, I didn't, I had always intended to go back and get a masters or something, you know, in my 40s. And that just isn't how my life ended up. So I do something that's sort of related. And certainly my interest is very sight, the psychological side of business, but I did not pursue further education.
 
</strong>Michael Hingson ** 07:16
So what did you do once you left faster?
 
<strong>Catherine Morgan ** 07:21
Well, like most people just out of college, if you're not going directly into law school, or med school or something, you have no idea what you're doing. And my father was out here in Chicago, and he was working on the Options Exchange. And he said, Well, why don't you come out here and try that since you don't know what else you want to do. And it was 1984 before the crash of 1987. And those three years, everybody was getting rich, and it was fast moving and fun and young, and just with open outcry was really a great place to work and in your 20s Let's just put it that way. And I had way too much fun that I'm not willing to share about.
 
</strong>Michael Hingson ** 08:11
And besides that, you went to a place that had great hotdogs and great pizza. Oh, yeah, gotta have your priorities, right?
 
<strong>Catherine Morgan ** 08:20
Absolutely.
 
</strong>Michael Hingson ** 08:22
I always love when I go to Chicago going to UNO's among other places and getting their deep dish pizza, my relatives who live there, always insist that we should go to UNO's and I have to agree it's pretty good. It's pretty good. So what did you do in Chicago then?
 
<strong>Catherine Morgan ** 08:40
So I was a phone clerk on the Options Exchange, which meant I was down there with 1000s of people screaming in the pits, executing orders I was on the side actually taking the orders and making sure that the runners got the orders out to the brokers in the crowd. It was it was it was crazy times back then I can't really describe the noise level and the close proximity because I had about a foot and a half of personal space where I was I had a foot and a half of desk standing right next to somebody else who had the other foot and a half and I had my order pad and my phone and that's it there was me a foot and a half of space ordered pad phone on the phone all day long taking orders recording orders it was it's kind of hard to explain. But it was it was fast paced and and like I said in your 20s Young and fun.
 
</strong>Michael Hingson ** 09:41
Yeah, it's it's probably fair to say you haven't lived until you've observed a stock trading for close up there. They are crazy places.
 
<strong>Catherine Morgan ** 09:54
Yes. Back in the day with open outcry the noise level we is just something you can't have Yeah, I guess if your staff, you've been to an arena show and somebody makes a shot and the crowd goes nuts, that was not an unusual noise level on the floor.
 
</strong>Michael Hingson ** 10:09
Yeah, constantly as opposed to just when somebody makes a shot. And there's just so much going on and so much activity and as you said, you're taking orders. And then people have to run them out to the traders, to the brokers and the people actually on the floor who do the things that they do. And the constant byplay, it's, it's an amazing place to be. It's a pretty incredible and last,
 
<strong>Catherine Morgan ** 10:34
yeah, it's really fast. So that was made an indelible impression on me.
 
</strong>Michael Hingson ** 10:41
Also, you didn't dare make a mistake, because one mistake could cost people incredible sums of money. I know I was in the business of selling the products that people used, and attached to their networks to backup data. So we sold the hardware. We were actually at a while we were out at Salomon Brothers at that time, they existed still in New Jersey, and Rutherford, and one of the people was talking to us about backups and the fact that if anything happened, at the trading floor in New York, they actually had two additional backup sites in Florida, somewhat underground, so hurricanes couldn't get to them. But they said, We don't dare even be down for a second, we would lose millions of dollars a second if we weren't able to stay up all the time. So the pressure had to be even for you incredible.
 
<strong>Catherine Morgan ** 11:41
Yes, it was. And obviously, we're humans and mistakes were made. But they were rectified quickly. And you made as few of them as possible.
 
</strong>Michael Hingson ** 11:53
Yeah. And the people who could deal with it and fix whatever needed to be fixed, could stay around, and the people who made too many mistakes would be gone. Quickly. But you still have your hearing. So you survived. Did you have any way to protect your hearing? Did you have a headset or anything?
 
<strong>Catherine Morgan ** 12:12
No, we didn't really think that back then there were some people who are on headsets? I did not. And my my hearing is a little wonky. It might have been the rock concerts, though. I can't necessarily blame the trading floor.
 
</strong>Michael Hingson ** 12:30
Okay. Well, so how long did you do that?
 
<strong>Catherine Morgan ** 12:35
Almost five years. Wow,
 
</strong>Michael Hingson ** 12:36
you did it for quite a while. What caused you to switch?
 
<strong>Catherine Morgan ** 12:41
Well, oddly enough, I'm not good at math. I have a really good memory. And I'm a really good parent. So I was an excellent phone clerk. But I was never going to make that jump to the next level because I'm terrible with math. So I left that. And I went to work for a technical analysis software firm in New York, selling or supporting trading systems and traders because I understood how to talk to these people. And they, they do need somebody who understands their personality types and their language. So I did quite well with that spent the next phase of my career in market data and trading systems and that sort of thing.
 
</strong>Michael Hingson ** 13:25
So did you do that from Chicago? Or did you move back to New York?
 
<strong>Catherine Morgan ** 13:29
I moved to New York, and stayed there for four years, and then came screaming back to Chicago and I left.
 
</strong>Michael Hingson ** 13:38
All right. So which place has better pizza Chicago or New York?
 
<strong>Catherine Morgan ** 13:43
They're utterly different. I almost think they should have different names. Yeah. They're utterly different. A New York just flat white pizza, is God's gift to pizza, in my opinion. And then, you know, there's the deep dish or the stuffed or the, I don't know, there's so many different kinds of Yeah.
 
</strong>Michael Hingson ** 14:04
Yeah. And they are different and it is unfair to compare the two. I agree. So we should just have both of them around. It's okay. So you went screaming back to Chicago, and did what
 
<strong>Catherine Morgan ** 14:21
I was still in the market data. I went to work for a company selling trading systems and market data. And I was selling down on this the CBOE floor and the Chicago Stock Exchange and the Merc so I was very comfortable going down and talking to traders on trading floors or going into trading rooms, which, you know, as a woman in especially in the ad, well, that was nowhere in the 90s. You know, I was the only woman in the room almost always throughout my career, because it was a back then quite a male dominated industry. Yeah.
 
</strong>Michael Hingson ** 15:02
So, you How did that work out for you, though? Did were there challenges? So you worked out pretty well. And it worked
 
<strong>Catherine Morgan ** 15:10
out really well, because I could often get in the appointment. And I, you know, they would try and do the rough and tumble thing with me. And I was just right there with them. So I was not once you worked on a trading floor, nobody can intimidate you. So you would they would, they would come at me. And, you know, because I looked really young and I was young. But they couldn't intimidate me. What kinds of
 
</strong>Michael Hingson ** 15:37
things that they tried to do.
 
<strong>Catherine Morgan ** 15:39
Um, I don't know, you know, just the coughing of a very successful trader, there's a little proving and posturing. And, you know, I, I made a million dollars yesterday and type of swagger II things like, you know, good to be you. Like, I hope your wife is happy, did you buy a boat, like I just wasn't faced with that sort of thing?
 
</strong>Michael Hingson ** 16:07
Yeah, it's all about intimidation. And, and they do have that kind of an ego. As I've mentioned, Salomon Brothers before, of course, the traders were even at Salomon considered the Cowboys. And I don't know whether there were any women or not, but and cow girls of Wall Street. And they did a lot of things that were risky, not in an illegal or wrong sense. But for example, they were one of the first to adopt Sun Microsystems products as workstations. And people really didn't know much about Unix, or whatever. And they're going, these are faster computers. And they, they were the, the innovators. So there's something not to be said, for having that ego, but for having the courage to explore, taking risks, and trying to improve a process, which also meant what they were trying to do is to get an edge up on their competitors from other companies, but they did it for a while.
 
<strong>Catherine Morgan ** 17:08
Exactly. Sun was the workstation of choice for all the risk management systems, it was the only one that really had the computing power needed for those types of systems that touched every aspect of the organization.
 
</strong>Michael Hingson ** 17:21
Right, because they were so fast and so versatile. And doing it in Unix gave them an operating system that had a lot of flexibility that that they needed. And I remember after September 11, we were involved with getting Wall Street back up and running. Because quantum made the backup products default standard, the ATL libraries and the super digital Linear Tape products and so on. So we, we saw a lot of things that people did, including IBM and sun cannibalizing employees, workstations, just to get them over two firms on Wall Street, so that within six days, they got Wall Street back up and running completely.
 
<strong>Catherine Morgan ** 18:06
Oh my gosh, that was a hot mess. We could spend the entire episode on that. But
 
</strong>Michael Hingson ** 18:11
yeah, yeah, I remember helping Morgan Stanley and they actually found a place over in Jersey City. They said they found a floor of the size of a football field. And they made that their new trading floor and they got workstations and everything. And within 36 hours, they had a complete replica of their original trading floor up and running, because we were able to give them the product so that they could restore all of their files, which is of course, one of the wisdoms of the Security Exchange Commission, you have to keep data for seven years. So all they had to do was to go to their site off site, get their tapes, bring them in and get everything set up. And when in fact they were all ready to go when Wall Street opened on the 17th of September, and all went pretty seamlessly. That's incredible. Yeah, it was an amazing feat to see all of that get done. But it's what they needed to do. And then that's, that's part of their skill sets. So well. So you you worked at all of that for a while and you continue to market and then what did you do? So you're in the 90s and partway through the 90s.
 
<strong>Catherine Morgan ** 19:25
Then I flipped so I spent about 15 years and in financial services doing what we just talked about. And then I went to work for the professional services firms. The consulting firms servicing the Financial Services vertical. So I worked for KPMG Arthur Andersen, Deloitte and working primarily with financial services but some other industries.
 
</strong>Michael Hingson ** 19:50
So when you say working with financial services, what does that mean?
 
<strong>Catherine Morgan ** 19:54
So I would go into one of the major exchanges and help with an opera ational risk assessment I would go to, you know, a large bank and look at the order flow process I would go to we did a bunch of random projects, our group was like a little SWAT team that mostly was focused on the capital markets, because that was our, where our senior manager had connections. So he was, that's where he was selling business.
 
</strong>Michael Hingson ** 20:27
And so what you were doing was to try to improve processes and make their their systems work more efficiently and more effectively.
 
<strong>Catherine Morgan ** 20:37
Some of that, and some litigation support work. So, you know, one company was suing their insurance company, or the insurance company was suing their client for whatever, and we would go in and dig through documents, but it was related to trading and to have pricing, you know, how they price the portfolio? So they needed people with expertise in the financial markets. No, I'm not a commodities person that was always on the equity side. But the people I worked with on my team were commodities experts say
 
</strong>Michael Hingson ** 21:15
it. Again, it's the kind of thing that has to be within the infrastructure of the system to help things work. Yes, but so you did that. And then what?
 
<strong>Catherine Morgan ** 21:32
Well, and then I decided that it was time to start my own business. And I was working with a coach. And my coach said, you know, that resume interview question coaching job search to help that you do to with friends and family and colleagues, you can get paid for that. And I saw,
 
</strong>Michael Hingson ** 21:56
what, what a concept,
 
<strong>Catherine Morgan ** 21:59
it hadn't occurred to me that that was a legit way to make a living and people would actually pay me for that service.
 
</strong>Michael Hingson ** 22:06
And so when did you start that?
 
<strong>Catherine Morgan ** 22:10
So in 2010, I left Deloitte in May. And I started point A to point B transitions, Inc, which is my company. And we have been helping professionals and financial services, professional services and technology, find new opportunities, great jobs, they love and not stop gap positions.
 
</strong>Michael Hingson ** 22:37
So as our technological infrastructure and environment grows, and so on, how is that really changed the whole process of job searches, looking for jobs, applying for jobs, and so on.
 
<strong>Catherine Morgan ** 22:54
And to some extent, it's everything old is new again, because the technology has made it so easy for people to apply for basically anybody to apply for anything, I jokingly call it spray and pray. But to spray and pray is there which means that employers are receiving, you know, tremendous amounts of applications, and may or may not, depending on the size of the organization, may or may not have the people in house to wade through this. So they may outsource it, which is the long way of saying that spray and pray mostly doesn't work. So it might work. If you're looking for a similar type of job in a similar industry, that's when the online application process is efficient. But you need to reach out to organizations, you need to reach out to people you need to get recommended in, you need to set up your profile. So you look magnetic for the type of role that you want. There's a lot of additional ways that you can source opportunities or be the one that's chosen. Because you have to keep in mind that depending on the size of the organization, someone is targeting, they may or may not have the responsibility of posting it publicly. So they may if they're a small organization who could not deal with the quantity of resumes they've received by posting a job publicly, they may just reach out to their network and say, Hey, we're hiring a sales manager, hey, we're hiring a marketing director, hey, we're hiring an intern and good people, no good people, and they'll they'll fill it that way. So you have to make sure that your top of mind for people so that if opportunities are uncovered, somebody thinks of you and sends it your way.
 
</strong>Michael Hingson ** 24:56
So in a sense, the process overall really hasn't changed.
 
<strong>Catherine Morgan ** 25:03
That's where I was going with SES, the technology has helped. And but the people who are going who are looking to make bigger changes, who are not just round peg, round hole candidates need to make the extra effort to reach out and find people touch people follow companies interact with companies cold, do cold outreach, those are the people who get good results.
 
</strong>Michael Hingson ** 25:31
And the advantage of technology is, it makes it easier to reach out, you don't have to put a stamp on an envelope and send it somewhere. Now you can do an email, but you also have to put the appropriate efforts into it to make sure that what you send will be seen.
 
<strong>Catherine Morgan ** 25:55
Yes, exactly. You have to make sure that you're relevant to the person that you're reaching out to. So it's not, hey, I have all this experience data. Why should they care? Yes, you're a leader. Like all of us, we're overwhelmed. We have a bunch of people reaching out for things. Why should someone care? Why are you the right candidate? Why are you interested? Why is are you a great fit for this position. So you always have to make sure you're positioning it for why the other person should care, because they're also busy, and they don't know you. So you have to, you have to make it seem like you're worth their time.
 
</strong>Michael Hingson ** 26:40
Yeah, it's, again, it's no different job interviews are sales presentations, by any standard by any definition. And so you have to learn to be the best at selling yourself. Otherwise, you're going to be left behind. And that's not a bad thing, because it's all about you looking at yourself and realizing what you can do. But it also means you have to research who you're applying to, to make sure that that you are a good fit. And again, that's not different than it used to be. It's just that now, there's so many ways to perhaps make that easier to do if you do it, right.
 
<strong>Catherine Morgan ** 27:19
Yes, I completely agree with that. But there's a bunch of people who just heard that and when act sales. So let me let me give you a door in so it sounds a little more doable and a little less scary. The way someone who comes to me and says, I don't feel comfortable talking about myself, I'm not positioning myself well. And I'll say, Well, if you don't do it, nobody's going to do it. So it's your job to present yourself as the best candidate, you're giving them the information, they need to see that you are highly qualified, and a strong candidate. If you do not present them with that information, you are doing them and subsequently you a disservice. Yeah. So if I just say you're presenting the information about your skills, why you're excited about the opportunity, why you're going to hit the ground running, why you've done something similar or you can come up to speed quickly. You need to do that so that they have the information they need to make the right decision that you are the right candidate or not.
 
</strong>Michael Hingson ** 28:39
Right. And I appreciate that. A lot of people Miko IQ sales. The problem is that the sales industry oftentimes hasn't done the right thing to teach people what sales is all about. Because real salespeople, good salespeople, and I come from a sales background. Real people do all the kinds of preparations that you're talking about. But also, the better salespeople know that, ultimately, their teachers and advisors and counselors and they look for what the customer if you will, or in this case, the person looking at job applications need and then have to make the decision about how and if they can make a presentation that will work. And it's also important and I've done it on a number of occasions and selling products, you have to look at will my product work? Will my product do what the customer needs because if it won't, I'll be doing everyone more of a disservice by trying to convince them to buy something that won't work. So again, I take a different view of sales and probably a lot of people do but it still is the real right way to do it.
 
<strong>Catherine Morgan ** 29:56
I completely agree and an unhappy cause Sturmer is burdensome to the organization and a reputation risk.
 
</strong>Michael Hingson ** 30:04
Yeah. And and people will hear about it if you do that kind of thing no matter who you are. Because even though there's a lot of technology, and there are a lot of people out there looking for applicants, ultimately, in any given industry, the network is relatively small, and people will hear about it if you don't do it, right.
 
<strong>Catherine Morgan ** 30:28
That was my experience, the Chicago trading community is very small. Miss rep, presenting our data on AI, you would have big problems.
 
</strong>Michael Hingson ** 30:40
I know as a person who happens to be blind, the other factor that we oftentimes see is though, the prejudice that exists on the part of people looking for employees or people to fill jobs, oh, you're blind, you can't possibly do that. How are you going to get to work. And today, we still see that kind of thing. But it used to be that it was probably even worse. And I know that oftentimes, I would debate do I say I'm even blind in a cover letter to go with a resume. Because if I didn't say I was blind, I might get a call back, the odds would be about the same as for anyone else. But if I did say it, I could probably be pretty much guaranteed I wouldn't even get a response. And there are so many ways to still do that today. And it still happens to a great degree, because the unemployment rate for persons who are employable with disabilities is still in the 65 to 70% range. So we tend not to really be too excited when we hear an unemployment rate of 3.5%. Because we know how hard it is for us, and how few of us actually get hired to, to do a job. And, and so the prejudices are still there. And so then, for me, what i i Come back to as a default is something I learned in a Dale Carnegie sales course, you have to turn that perceived liability into an asset, which if you do it, right also gains you a lot more attraction and a lot more likelihood of visibility with excuse me with the the potential people who are looking to to fill a position. And so for me, in a sales position, what I would say is, hey, look, I sell 24 hours a day to convince people to let me buy a house or fly on an airplane with my guide dog or even go grocery shopping. So do you want to hire somebody who just comes in for a few hours every day and sells? Or do you want to hire somebody who truly understands sales for the science and art that it is, and who sells 24 hours a day as a way of life? And that that actually got me a job interview and hired. And it because it worked? And it's true. It also separates you from virtually everyone else?
 
<strong>Catherine Morgan ** 33:11
Yeah, it gets you it makes you memorable, which in some cases is half the battle. How do you distinguish yourself as a piece of paper? Yeah, you know, I've had, I've had a similar situation with some clients who had Ms. And had summers obvious tremors and walked with a cane. So my suggestion to them was to just answer the question upfront, because what the employer really cared about is can you do your job? Is your your physical, you know, I can see the tremors? Is that going to affect your ability to do your work? And to just answer it flat out? Because that's what they're thinking? Like, it's the elephant in the room. Just talk to it?
 
</strong>Michael Hingson ** 33:58
Absolutely. And, and for me, the prejudice runs very deep, because the presumption is you're blind, you just can't do it. In fact, I went on an interview, and went by bus up to Los Angeles from where I lived at the time, and deliberately went on my own to the interview, because I didn't want someone driving me there. And the first question, even after all, that was, well, how are you going to get to work? So well, and I got that, right. So the answer is, hey, if I need to move closer, that's my responsibility. If you hire me, I need to be able to be here. And I recognize that I will make that happen. And I've proved or should have been able to prove to you today that I can do it. The problem is that the prejudice does run deep and it's a big challenge that we we all do face and even now today as a speaker. A lot of times I've got I've got a story about being in The World Trade Center on September 11, it helps but still, how do I distinguish myself from so many other speakers who are out there that are always looking for probably the same job of why should they hire me? I was very fortunate, about a month ago to read about someone who heard me speak in 2014. At an event in Nevada, the event on safety, preparedness and emergency preparedness and management. And just this January, he wrote an article specifically about that event, talking about how much he remembered and how much he valued. What he heard that day from my presentation. What, what an amazing kind of thing, how often are you going to hear from somebody who heard a speech nine years before and remembers it?
 
<strong>Catherine Morgan ** 35:54
Oh, my goodness, isn't that a speaker's dream, though, to inspire their audience and to, you know, be memorable and make a change like that? That's amazing.
 
</strong>Michael Hingson ** 36:06
Absolutely is true. And it was, it was a wonderful article. So I, I now tell people about that when we talk about the possibility of speaking, which is pretty cool.
 
<strong>Catherine Morgan ** 36:15
Course, it should be part of your packet. Yeah.
 
</strong>Michael Hingson ** 36:19
So you, you talk about the whole idea today of work and hiring, and, and so on. So the industry in some senses has changed a lot because of technology. But in some senses, the process is still ultimately the same. How do we get people to learn the process when they think that technology is just going to solve all their problems?
 
<strong>Catherine Morgan ** 36:49
Isn't that the question you should see the look of horror on my on people's faces, when I tell them, they should only be spending 20% of their time doing online applications? Because they think that they can sit behind, you know, in the relative piece of their house behind their laptop and get this job search done. And, and maybe, but it's unlikely. So when I tell them my time allocation on how you should be spending your efforts, the responses is generally Ack.
 
</strong>Michael Hingson ** 37:23
Yeah. But still, it's what they have to do.
 
<strong>Catherine Morgan ** 37:29
If they want to good results, if they want to, you know, have the equivalent of scratch off tickets, maybe they get lucky.
 
</strong>Michael Hingson ** 37:37
Right? Oh, about different age groups are you are you seeing as we have an aging population and more seniors or more people approaching seniors who want to continue to be in the workforce? How is all of this working for them, as opposed to younger people and in the next generation or later? And their more comfortable with technology? But still, how does it work between different generations?
 
<strong>Catherine Morgan ** 38:07
That is a juicy question. I joke that, you know, old dogs can learn new tricks and new technology, which sort of breaks the ice a little bit. A lot of my people I work with generally 45 to 62. So we are on the more experienced side of the spectrum. And mostly I have not found a technology barrier for them. You know, pretty much everybody says they should be better with Excel. But other than that, they're comfortable with with computers, they're there on them, they they get it. That may not be the perception of younger workers, they may need to go in and prove that or specifically talk to it, because to your point, it is a bias. But it the types of clients who are drawn to my work because of the industries I serve, don't tend to have that issue. But I recommend that people talk to it if they're really good with data analysis or if they know any types of coding or you know, whatever software CRM systems anything that they're mentioned it to just poke poke that balloon right there. Like that's not in the room anymore. I get that it ageism mostly isn't. And a lot of times it's self inflicted, which generally galvanizes a room when I say that.
 
</strong>Michael Hingson ** 39:43
Tell me more about that though, if you would, please.
 
<strong>Catherine Morgan ** 39:47
I will. Well, most of the people I work with are white collar professionals, who have a lot of jobs function expertise or industry experience. And I try to tell them that having more experience doesn't make you less valuable. So, is there ageism in the workplace? Some? If you want to get into Google or Facebook or one of the young sexy tech companies, yeah, maybe it's a problem. Other companies? No, it's not. The the real issue when you sort of pull it part is, is it an age issue or a wage issue? Meaning is your 1015 20 years of experience worth 2050 100 grand more to the employer? Now, if a more junior person could adequately perform that job function? It is not. ageism is a money question. And if you were the hiring manager, you would make the same decision. So the trick is to apply for jobs for which your experience is important. Your negotiation skills, your judgment, your years of industry expertise, you're having watched multiple market cycles there apply for the jobs where you're not competing against very junior resources, because that's usually what's going on and everybody's it's ageism, they didn't pick me. It's ageism. No, it wasn't it was a money question. And it's a junior role. Don't call it what it is.
 
</strong>Michael Hingson ** 41:38
Or you have to work to find a way to Well, one of two things justify a higher salary because of your experience, or recognize that you may not get as much money as you would like. But as you said, that's the the amount of money that the job will pay.
 
<strong>Catherine Morgan ** 42:02
Yes, and people who switch industries, for example, financial services, and technology tends to be paid better than other industries. So we have a very honest conversation, that should they want to switch industries, they are likely going to have to take a pay cut, once again, not ageism. It's just what the market value in that industry is.
 
</strong>Michael Hingson ** 42:28
But do you find that there are though age biases in anywhere in the workforce, I'm not going to hire older people, I want younger people who are more energetic, who are going to stay longer, or whatever the case happens to be?
 
<strong>Catherine Morgan ** 42:44
Sure there are, then you don't work for that company. It's, you know, how the pendulum swings from one side to the other. That was certainly the case, you know, several years ago, but we have an aging population, just the demographics of the population, the younger generations are not going to be able to fill in all the jobs, they're going to need to keep the workers in there longer. And the value that a more experienced worker can bring some times as the ability to participate in multiple job functions, is, you know, add value to this team, this team and this team and be good with it can be a very smart decision for employers. And I think that savvy employers are really starting to get that.
 
</strong>Michael Hingson ** 43:40
And savvy employees are starting to get that they need to make that point.
 
<strong>Catherine Morgan ** 43:47
Exactly. I joke because that's who I am, that you need to be applying for positions where the gray hair of experience is valuable.
 
</strong>Michael Hingson ** 43:58
Right. And that's really, ultimately it. The fact of the matter is that there's a lot of value in experience. But you have to make the case, just like with anything else, like as I talked about the issue of turning perceived liabilities into assets. And when you're dealing like with disabilities, one of the facts that can be very relevant. And again, you have to understand whatever environment you're applying for, but the one of the facts that could be very relevant is I know that the unemployment rate among employable blind people is in the 65 to 70% range. The fact of the matter is, if you are willing to give me a job, and you hire me, I'm going to be much more apt to not want to leave and jump ship like younger people often do because they just think they're getting a better opportunity. I'm going to stay somewhere that well. comes me and demonstrates that they value me for who I am, even though I happen to be someone who is blind, and there are actually a number of studies and a lot of statistics that show that to be true.
 
<strong>Catherine Morgan ** 45:13
Well, turnover is extremely expensive for companies. So making that point that I will be your dedicated, committed employee, if you are committed and dedicated to me, I think that's a great point to make.
 
</strong>Michael Hingson ** 45:28
It is, again, one of those things where it takes savviness on both sides. And some employers, as you say, do get it. And I think more and more people will perceive that over time. But I think also, for example, employees with disabilities need to be the ones to make that point. And to create that conversation.
 
<strong>Catherine Morgan ** 45:53
Yes, you need to have your talking points, practiced. Because, yeah, we were not used to having those conversations. Like I honestly think, Michael, that you are the first blind person that I've that I know, I know, people who have, you know, lost major portions of their eyesight. And I'm actually working with a client who's sort of navigating through that now. But I don't know anybody who was born, born blind.
 
</strong>Michael Hingson ** 46:23
So for you, well, well, in the the issue is that even if you have some eyesight, if you're low vision, then I use that as opposed to what most people use visually impaired, because I don't regard myself as impaired and I don't want to be equated to eyesight. And visually, I'm not different, because I just happened to be blind. So low vision or blind, it's like deaf or hard of hearing, as opposed to deaf and hearing impaired, Hard of Hearing is a much more appropriate term that's become accepted. And we haven't done that yet, with eyesight, but low vision, people will oftentimes find if they look at it, that if they learn some of the techniques that totally blind people use, and if they accept their low vision, nature, and use that as an advantage, they can be very valuable employees wherever they go.
 
<strong>Catherine Morgan ** 47:18
I totally agree. And I'm working with a woman in this situation right now. And she's fully functional, nobody would know anything different, as long as she's home with her setup. You know, the right kind of monitors the right kind of kind of things, her anxiety is if she has to go back into an office environment, she's not going to have the equipment that she needs to succeed. And that's, you know, a valid question. But remote working is happening available more and more. And companies, you know, may be willing to make, you know, accommodations, more and more, I keep trying to tell her that it's possibly less of an issue than she thinks, but we'll work on our talking points, and we'll make sure that she's comfortable and presenting herself and I just don't think it's gonna end up being a problem for her.
 
</strong>Michael Hingson ** 48:08
Well, it doesn't need to be if even if she wants to go or if she's willing to go back into an office environment and needs certain kinds of equipment. The reality is, there are a lot of ways to get that in one state rehabilitation agencies are tasked with making people employable, and can help purchase equipment to, and I think philosophically even more important, whether it always can be used is why should the cost of business be any different conceptually for bringing a person with low vision into the employment environment? Why should that cost of business be any less or any different than what you do for sighted people by giving them computer monitors, computers, coffee machines, electric lights, so they can see how to walk around? The fact of the matter is that you know, in reality, so a person needs a magnifier or closed circuit, television type device.
 
<strong>Catherine Morgan ** 49:10
It's too new for her. It's still very raw. But should she'll be fine?
 
</strong>Michael Hingson  <strong>49:15
Yeah, but all of that is true, but there are places and ways to get the funding. The fact is that under the Americans with Disabilities Act, it is appropriate to explore with companies providing alternatives to what most workers use, and it should be part of the cost of doing business. We never view it that way, though. But that's a growth area for employers to work on to.
 
</strong>Catherine Morgan ** 49:42
I'm hoping that that's changing. I'm hoping that we're going to augment what is quote unquote normal and you know, with neuro diversity and people with disabilities, you know, I It's my hope.
 
<strong>Michael Hingson ** 50:01
Yeah, it's, it is a process. And it's new for her because she's not used to operating in a different environment or with different tools and with a different mindset. But that is still now part of her life. And here's the other part. And I don't know anything about what causes her eye condition. But she may lose the rest of that eyesight. And then she's going to have to learn all over again, which is another reason that I talk about the fact that this is the time, people should learn the techniques of what blind people use, because the odds are, if she started to lose eyesight, she's gonna lose the rest of it. And then you go through another psychological crisis again, unless you deal with it sooner rather than later.
 
</strong>Catherine Morgan ** 50:46
Maybe it maybe at some point, I can ask you to give some of your hard won knowledge to her. She's a very nice woman.
 
<strong>Michael Hingson ** 50:53
Sure, we can we can talk about that without doing it on the podcast. So nobody else needs to hear. But we could, we could certainly do that. But the reality is that, that eyesight or lack of eyesight isn't the problem. On either side, its attitude. It's philosophy, it's our perceptions, and misconceptions that create most of the problems. I agree, which is always a different issue. So you know, we talk about working and so on. And this reminds me of a situation just recently, I did another podcast interview with someone. And we were talking about work. And specifically, we were talking about work in the United States, as opposed to work in other countries, where in other countries, this person said, it would appear that people aren't so focused on just working, that they, they appreciate relaxation, they appreciate time away from work. And in the United States, it's all about just working and earning money. And that has to be an extremely stressful thing.
 
</strong>Catherine Morgan ** 52:10
It is an extremely stressful thing. And perhaps you're referring to Europe, when you're talking about well, among
 
<strong>Michael Hingson ** 52:17
other places. Yeah, it was she happened to be referring to Europe, she actually originally lived in the Soviet Union. And another observation she make made is that when the Soviet Union fell, people were presented with a crisis that now they had to make choices for themselves, whereas within the Soviet Union, they didn't have the opportunity to choose anything for themselves, which created another crisis. But she was observing with Europe and other been a number of other places, but primarily, I think she was referring to Europe.
 
</strong>Catherine Morgan ** 52:48
Yeah, well, this American hard work ethic, I think, has come back to bite us. Hard work is good. I am pro hard work I. But the badge of busyness or overworking added as a status symbol is a big problem right now, in the United States, as witnessed the rise of just stress, anxiety, depression, autoimmune disease is just, it's not working for us anymore. We need to respect the fact that we are humans, and we need to recharge. We're not just people who work we have a personal lives and family and hobbies and other things that we should do. I just this, we have a big problem here and we need to reorient how we think about the place work has in our lives. One survey I saw said 65% of people felt that the pandemic meaning 2020 and 2021 made them stop and rethink the place that work has in their lives. And going forward. A lot of people are recreating something different. They're willing to work, they want to work, but they also want to see their kids. They also want to spend time with their partner. They also want to be able to cook dinner and workout.
 
<strong>Michael Hingson ** 54:24
So you think we'll see that pendulum kind of switch a little bit?
 
</strong>Catherine Morgan ** 54:29
I think we have I think that's a big part of what caused the Great resignation and the great reshuffling in 2022.
 
<strong>Michael Hingson ** 54:35
How about employers? Are they recognizing the value of doing that? I mean, like as I understand it, in France, for example, in August, people basically are supposed to take the month off and in other countries over there, do these these kinds of things. Are we going to get to the point where we'll more value the idea of as employers having people be able to take more time off, or I think this is something that we're starting to see a little bit, being able to work more remotely, which gives us some of that opportunity.
 
</strong>Catherine Morgan ** 55:13
Yes, smart remote working as opposed to never fully disconnecting, we need to make a distinction between the two of those, because I'm, I'm all about remote work. But what that can mean is that you feel like you're on 24/7. So if you're replying to emails at 2am, this remote word thing isn't working in your favor. But your point was around taking time off. And I think employers who want people to stay and to not have to replace and retrain workers will need to adopt that to keep their highest performers, because the highest performers can go anywhere. And they're going to stay at organizations that support, you know, a more robust work life balance.
 
<strong>Michael Hingson ** 56:08
Do you think in our environment, there is room for both sides, employers and employees to recognize that, although one needs to earn a living money, isn't everything and there are other qualities such as working remotely or having more time off? Or having ways for people to relax? Do you think that that there is room for us to recognize that that kind of thing is relevant to and it isn't all just about money?
 
</strong>Catherine Morgan ** 56:43
Well, how about if I was able to try, unplugging, rejuvenating, resting, recreating to money, meaning if we don't have time and white space, to clear our brain? Great ideas don't come creative innovation doesn't come. Now, what makes companies money these days is innovative ideas. Well, if people are just on the hamster, wheel, Hamster, Hamster, Hamster, treadmill, treadmill, treadmill, they are not getting their best ideas. They're not thinking about different ways to change processes to leverage technology to scale to come up with the next iPhone or whatever. So I think if we can somehow slip the idea into C, C, the C suite, that if you let your employees rest in play, they're going to be more productive and come up with more innovative and creative ideas. Maybe we make it work.
 
<strong>Michael Hingson ** 57:52
Do you think we're seeing some of that or that we will see some or more of that.
 
</strong>Catherine Morgan ** 57:58
We're seeing it and lip service for sure. You're starting to see website copy that talks about wanting employees to have work life balance. I have a former client who's working at an at an ad agency, which is that's an industry that's notorious for beating up their people. And she says that her agency is insists that employees keep to a 40 Max 45 hour week. And if they report too much time, they ask the employee what kind of help they need to get the workload back to something manageable that can be completed in a reasonable work, then she almost fell off her chair.
 
<strong>Michael Hingson ** 58:42
Wow. That's that is pretty unusual. But refreshing, isn't it?
 
</strong>Catherine Morgan ** 58:47
Oh, that made that lighter future forward. Wouldn't that be great,
 
<strong>Michael Hingson ** 58:52
wouldn't it though? How about retirement? We've got a lot of places a mandatory retirement age at 65. And I don't know whether it's as mandatory as it used to be but should should everybody, everyone retire? Or how about that to go?
 
</strong>Catherine Morgan ** 59:14
Well, I think like everything one size doesn't fit all. So the people who are excited about their retirement and are planning to do whatever they're planning to do should go do that. But retirement for a lot of people is not a great idea. Example, somebody whose identity is very much tied to their work and their position or their title or their you know, if you're a doctor, if you're a lawyer, you're known as Dr. So and so you're known as so and so the lawyer. If you no longer have that in your life, you can feel untethered and lose your identity and Don't be bored out of your mind, or sink into clinical depression fairly quickly. So if you love your work, and you are energized by it, and it's a big chunk of your identity, a traditional retirement can, can be adverse for you like, I don't recommend it. But you know, there may be a balance to be struck once again, maybe you don't want to be working full time. My cousin was a doctor, a pediatrician, her whole career. And now she's working two, two and a half days a week. And that's the nice balance that she wanted to strike. But she's got to be in her mid 60s. So you know, that's what she wanted to do. My grandmother sold real estate until she was 87. She said it kept her young and out of doctors offices, all her friends were rich and didn't have to work. And she said, they spent all their time going to doctors. So there's something to be said, you know, if you're that type of person, and you like what you're doing, you might want to keep doing it.
 
<strong>Michael Hingson ** 1:01:05
Of course, there is the other side of it, which is maybe some people should retire for one reason or another.
 
</strong>Catherine Morgan ** 1:01:11
Absolutely. Like I am not. I don't think there's one prescription that's going to work for everybody. I have a couple friends who are like I'm never retiring and another couple of friends who are really looking forward to it. And they have, you know, specific plans for travel or grandchildren or mentoring or teaching or, you know, whatever. It's great, but I don't I don't think we can prescribe. Okay, you're 65 your value in the marketplace just ran out? No, you're likely it didn't. Now someone who has a physical job if they're lifting heavy cabinets and stuff, yeah, you might have to adjust and maybe be the project manager or the foreman or something. Those aren't generally people I work with. But you know, if there's physical constraints, that's a little different conversation, but as a sprain renters, I have had a lot of people who stayed at their company for 20 years, were eligible for their pension rolled out and call me six weeks later saying, Oh, my God, I'm so bored helped me get a job.
 
<strong>Michael Hingson ** 1:02:17
I have a nephew who worked for Kaiser Permanente for oh my gosh, oh, well, more than 30 years and retired in 2021, or 2020. stayed away for most of the year and decided that he was bored and went back to work. We didn't think it would last and it didn't he really he just retired again at the end of 2022. But he his situation is that he had to drive like 4550 miles to work every day, up over Cajon Pass and come down and the driving is horrible. And now especially after a pandemic, it's even worse, because he'll take two hours sometimes to get to work each day. So he's decided that now it's pretty good. And he went back to work because they asked him to come back. And they'd like him to come back again. And he said Not unless I can do it here. Yeah, well, not only remote, but there is a facility. There isn't a Kaiser hospital and he was administrator of portable hospital. But he could do most all of his work from the the Kaiser clinic here in Victorville. Or he could do it remotely. You're right.
 
</strong>Catherine Morgan ** 1:03:32
Okay, so that's just, let's be smart about this. Would you rather have somebody who's really good at their job that you trust? Who can you know, do it? I don't know, companies are going to have to get a little smarter about who really needs to be in the office who wants to be in the office, because some people are natural extroverts, and they're dying to go back to work. And then there's, there's some people like me, who are super happy to be working remotely, and always have been.
 
<strong>Michael Hingson ** 1:04:03
I'm used to remote to a large degree. So it doesn't, it doesn't bother me and getting to do the podcast is great to be able to do remotely. So I'm, I'm comfy with that. Well, we have to talk about the fact that you have a book and it is now out. And tell us about that, please.
 
</strong>Catherine Morgan ** 1:04:21
Well, my book is called this isn't working, evolving the way we work to decrease stress, anxiety and depression. So the question is, how do you make a book that has the words stress, anxiety and depression and the subtitle not make people run for the door going ACC? So how do you make where's the door and how do you make it, you know, friendly, helpful, engaging, and I got very lucky because my designer did a tremendous job. And it's, it's funny, people look at the title and just burst out like Laughing. So that was that's one way in. The other way in is my signature, empathy, snark and storytelling, which is what people people say that the book is just like having a conversation with me. So if you liked this conversation, you'll probably like the jokes.
 
<strong>Michael Hingson ** 1:05:20
Nothing wrong with snark. Little snark doesn't doesn't hurt a bit? Well, you got some news about your book today.
 
</strong>Catherine Morgan ** 1:05:31
I did it. My little book was released. It's a small book with a big mission is my my goal for this book. And it is the number one new release on Amazon in the work related health category. So I'm very pleased to share that.
 
<strong>Michael Hingson ** 1:05:51
Well, congratulations. That is definitely exciting. And if people want to reach out to you, or get your book or just talk to you and learn more about what you do, and maybe seek assistance, or whatever, how do they do that? The best
 
</strong>Catherine Morgan ** 1:06:09
way to find me and interact with me is on LinkedIn. So I've actively posting there and reach out connect, follow me. And I'd love to talk about what's going on with your work situation and how we can make it better because with the great resignation, quiet quitting, the great reshuffling and the tech layoffs of 2023, clearly what we're doing is not working. And we have some ways to go to improve this,
 
<strong>Michael Hingson ** 1:06:38
you could write a book and that'll help to Hmm. Do you have a website that people can go to?
 
</strong>Catherine Morgan ** 1:06:46
Sure, it's a little long though. <a href="http://PointAtoPointBTransitions.com" rel="nofollow">PointAtoPointBTransitions.com</a>.
 
<strong>Michael Hingson ** 1:06:48
Point A to Point B, the number two or to
 
</strong>Catherine Morgan ** 1:06:56
point point A to point B
 
<strong>Michael Hingson ** 1:06:59
<a href="http://transitions.com.com" rel="nofollow">transitions.com.com</a>. That's easy to remember.
 
</strong>Catherine Morgan ** 1:07:05
It is I tried it out in grocery lines and stuff before I registered for the URL. It's long, but people are like, Oh, point A to point B, people always talk about getting from point A to point B and
 
<strong>Michael Hingson ** 1:07:15
it's to transition
 
</strong>Catherine Morgan ** 1:07:18
transitions, and they're like, Okay, so it's long to type it out because I'm dyslexic. But everybody remembers said,
 
<strong>Michael Hingson ** 1:07:26
yeah, it's easy to remember. And of <a href="http://course.com" rel="nofollow">course.com</a>. We do have some clue about that. So that works out well. Yeah. Well, I want to thank you for being here and talking with us. And hopefully giving people some great ideas. If you're looking for jobs or looking to hire or just giving you something to think about. We're really grateful that you were listening to us today. I'd love to hear your thoughts about what we talked about and get your opinion. So please feel free to email me email addresses real easy. It's Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And for those who don't know, accessibe is a company in Israel that makes products to help make websites much more inclusive for persons with disability. So Catherine, we'll have to check out your website, see how accessible it is?
 
</strong>Catherine Morgan ** 1:08:23
You're gonna tell me it needs to rework I'm guessing, but I'd love to hear about it.
 
<strong>Michael Hingson ** 1:08:28
Well, we could talk about that it's really not expensive with accessibe to do anyway. But you can also reach out to me through our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And hingson is spelled H i n g s o n, we would really appreciate and I know Catherine would appreciate you giving us a five star rating and talking about this and talking about her book. So I hope that you will all go out and buy it and read it and that it will inspire you. But again, Catherine, I really appreciate you being here today and hope that you will come back and tell us more as time goes on because I'm sure that the world is going to change and we need to continue to hear from you about new trends and new ideas and this whole process.
 
</strong>Catherine Morgan ** 1:09:15
Thank you so much, Michael. It's been a joy talking to you today.
 
**Michael Hingson ** 1:09:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Award-Winning Career Transition Expert with Catherine Altman Morgan</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6bdc70ad-500e-4160-94f0-b7182f9ca928.mp3?source=rss&amp;ext=asset.mp3" length="44176536" type="audio/mpeg" />
<itunes:episode>128</itunes:episode>
</item>
<item><title>Episode 126 – Unstoppable Disability Justice Advocate with Lauren Foote</title>
<guid isPermaLink="false">https://pinecast.com/guid/87bb4af6-4a9e-484f-a03a-78125d0793d7</guid>
<pubDate>Fri, 12 May 2023 11:00:31 -0000</pubDate>

<itunes:duration>01:05:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5084871e-586f-40d2-a75e-2ae27ae16238/UM126-Lauren_Foote-Coverart.jpg" />
<description><![CDATA[<p>Lauren Foote’s life has always included involvement with persons with disabilities. She was born into a family including a tetraplegic father, and other close family members with disabilities, and, as she discovered in college she also possessed a mental health disability. She will tell us all about this as she describes her life and tells her stories.</p>
<p>She decided to take on a goal of seeking justice and inclusion for persons with disabilities in Canada as she went through college and she has stayed true to her desire to serve.</p>
<p>You will learn how she has become involved in projects and jobs around urban planning and policy. She will discuss some of the committee work she does today and she will tell us stories of success she has had in helping to change how people in Canada view and interact with the population of individuals with all kinds of disabilities.</p>
<p><strong>About the Guest:</strong></p>
<p>As a lifelong disability rights advocate, Lauren Foote always knew that she wanted to work toward creating more equitable and inclusive spaces for people with disabilities. Growing up with a mental health disability, a tetraplegic father, and other close family members with disabilities allowed Lauren to experience accessibility barriers first-hand. Through her personal, academic, and professional experience in the realm of disability justice, she realized that these accessibility barriers were a result of decades of ignorance and oversight in community planning and infrastructure development. Lauren has since made it her life goal to mitigate access barriers by incorporating the rights of people with disabilities into urban planning and policy.
Lauren proudly serves on the Advisory Committee for Accessible Transit (ACAT) at the Toronto Transit Commission and the ACAT Service Planning and Design Review subcommittees. In these roles, she offers expertise as a consultant to internal and external stakeholders about regional diversity, accessibility, and inclusion. Lauren has also collaborated with organizations including Ontario’s Ministry of Transportation, Metrolinx, the Disability Foundation, the University of Toronto, Simon Fraser University, BCMOS, DIGA, and the David Suzuki Foundation to strategize methods to remove systemic barriers to access for people with disabilities. Through various roles in the accessibility planning realm, she has led forums, guest lectured, and constructed numerous reports on creating equitable and inclusive spaces. A majority of her work analyzes flood events and accessibility barriers, ableism within current legislation and policy, and transportation access and equity.
In addition to her roles in accessibility planning, Lauren is working toward achieving her MSc in Planning at the University of Toronto, which she will complete this March 2023! Her thesis, Countering Ableism in Flood Resilient Infrastructure, allows people to reimagine public places as accessible and inclusive spaces for the entire community to enjoy.
Lauren is dedicated to creating inclusive and equitable communities and she is so grateful that she has already had the opportunity to make meaningful change by increasing access for people with disabilities through her work. She plans to continue in the field of accessibility planning so that she can contribute toward bettering the community.</p>
<p><strong>Links for Lauren:</strong></p>
<p>Linked in:<strong> </strong><a href="https://www.linkedin.com/in/lauren-foote-5187ab1b9/" rel="nofollow">https://www.linkedin.com/in/lauren-foote-5187ab1b9/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, greetings and welcome to another episode of unstoppable mindset. Today we are going to speak with Lauren Foote. Lauren is a lifelong disability rights advocate. And I think that's going to be interesting and relevant to talk about. She's been very involved in urban planning and a bunch of stuff. technical term. They're up in Canada. Lauren, welcome to unstoppable mindset. Thanks for being here.</p>
<p>**Lauren Foote ** 01:47
Thank you so much for having me, Michael. I'm so excited to be a part of your podcast.</p>
<p>**Michael Hingson ** 01:51
Well, we're glad to have you. Why don't we start by you telling me a little bit just about you growing up how things started and just a little about you as a as a younger Lauren?</p>
<p>**Lauren Foote ** 02:03
Sure. So I'm from to Austin. It's a small suburb outside of Vancouver, Canada. My father's touch diplegic I have a mental health disability. And I have other close family members with disabilities as well. So Disability Justice has always been a large part of my life. And I've always been active in the disability advocacy community, even from a young age like you were saying so.</p>
<p>**Michael Hingson ** 02:26
So when you say tetraplegia what does that mean? Exactly?</p>
<p>**Lauren Foote ** 02:30
Yeah. So it's a it's paralyzed from the neck down. So people might be familiar with paraplegic quadriplegic, or quadriplegic, quadriplegic and tetraplegia can be used semi interchangeably. But But my dad has a injury and his spine quite high up. And that affects the movement from his neck down. So because of that he has the touch of paychecks definition.</p>
<p>**Michael Hingson ** 02:54
Got it got. Yeah, well, and you, you said you have a mental health disability. Tell me about that, if you would,</p>
<p>**Lauren Foote ** 03:00
yeah. So I have pretty severe anxiety and OCD. A couple other things going on. But I'm really grateful that I have a good, a good support system, and I receive good medication for that. And I'm really open about it, because I think quite a few people actually have hidden disabilities. And the more you talk about it, the more people feel comfortable opening up about that, and it's just really important to me to create spaces where people feel welcome and included and accepted and, and having a mental health disability is quite a silent battle sometimes. So I tried to be open about it and welcoming it and make sure that people don't have to face barriers or discrimination because of that.</p>
<p>**Michael Hingson ** 03:45
Well, I can appreciate that. But doesn't chocolate help everything?</p>
<p>**Lauren Foote ** 03:50
Yeah, chocolate of course. Yeah.</p>
<p>**Michael Hingson ** 03:54
My wife was a was more of a milk chocolate fan. I more flexible. Of course, we both also liked white chocolate, which is you can't complain about that either. But chocolate is always good.</p>
<p>**Lauren Foote ** 04:05
Especially that peppermint bark chocolate you get there we go. Now</p>
<p>**Michael Hingson ** 04:09
we're talking. And they tend to only do that at Christmas time. So we have a Costco near here. And I at Christmas went in and bought several boxes of the Kirkland peppermint bark and one Ghiradelli. And so far, since we bought them near the beginning of December, I've gone through one box, they will last most of the year. It's sort of like, Girl Scout cookies, Thin Mints, you know, they have to be parsed out just to play safe.</p>
<p>**Lauren Foote ** 04:37
although admittedly, I buy a lot of them so they can be parsed out. Got a stack up, stock up in advance, you know?</p>
<p>**Michael Hingson ** 04:44
Yeah, I usually I usually buy at least a case of Thin Mints at a time.</p>
<p>**Lauren Foote ** 04:48
Absolutely. That's the way to do it.</p>
<p>**Michael Hingson ** 04:50
It is so when you went to school did you know at that time you had a disability of some sort or how to All that work out,</p>
<p>**Lauren Foote ** 05:01
um, I sort of had an inkling since I was young, but during my undergraduate years is when I officially got diagnosed with my disabilities. And I think it was really just, I was working a bunch of jobs, full time studying and everything was kind of like, I could almost coast by without without trying to bring too much attention to my disability beforehand. But then eventually, I realized I can't do this, I need to talk to someone. And finally being able to get the proper help I needed, really made such an impact in my life and being able to get on the right medication. And it actually helped inspire me to start some protocols for my undergraduate school where I came into different classes and taught about accessibility resources. And I helped people go to get the proper counseling they needed and, and teach them about all the options that were there for them that they might not know about, which I didn't know about at the beginning. And it's really fulfilling actually to see people get the help they need, and then just shine from that.</p>
<p>**Michael Hingson ** 06:02
How did your parents react to all that?</p>
<p>**Lauren Foote ** 06:05
Oh, they're I mean, my family. My family is a very disability positive community. So I mean, my dad was his physical health disability. And then I have other family members with disabilities as well. So they're very supportive. And I'm very honestly lucky to have them. And my dad introduced me to the disability community from a young age. So So I felt very welcomed. And I think that's one of the beautiful things about disability communities is they're always so focused on inclusion and equity. And it's such a great place to be people are just so so awesome.</p>
<p>**Michael Hingson ** 06:37
Why did you decide though, that you wanted to take on the role of being an advocate and really pushing for change, rather than just saying, Alright, so I'm a person with a disability, I'm gonna go off and do my own thing. But I don't need to be an advocate.</p>
<p>**Lauren Foote ** 06:50
I think I was a healthy dose of frustration with the way Planning and Community communities are organized today. Especially going around town with family members and myself. During we would always face barriers to access and transportation, especially public transportation systems, we would go, I live in the Pacific Northwest, which experiences a lot of climate change related hazards like floods, and a lot of California does, too. And I believe you're in California now. So this is something you would probably resonate with fires, and all of that. And people with disabilities that their needs aren't really accounted for in planning, evacuations and planning areas to be more resilient. So people with disabilities often get left behind, especially in flooding events. A good organization, called Rooted in Rights did a documentary on Hurricane Katrina and the people's disabilities who are left behind and that, and I just realized that these barriers don't have to be there. They're put there through there through systemic and institutional barriers that were in place by planning, core planning and poor policy practices that have evolved over time to exclude people. But if we just go back and start mitigating some of those barriers, everyone will have the ability to be included and, and cared for and welcome in society.</p>
<p>**Michael Hingson ** 08:13
So where did you go to college?</p>
<p>**Lauren Foote ** 08:16
Well, I did my undergraduate at Simon Fraser University, it's, it's out west and BC. On a mountain, actually, there's bears which I like to tell people as a fun fact. And right now, I'm just completing my master's degree in urban planning at the University of Toronto. And here, I do a lot of work on disability rights and incorporating their needs into planning.</p>
<p>**Michael Hingson ** 08:40
What was your undergraduate major,</p>
<p>**Lauren Foote ** 08:41
it was in. So bio geophysical sciences, that is the technical name, but under the field of physical geography, and that was the reason I was still interested in those climate hazards I was bringing up earlier, and I was understanding the processes behind why they happen. And then I and then through my work with the disability Foundation, where I was working on more of a community based level and accessibility planning to incorporate the needs of people with disabilities into planning in the community, I realized there's not really like sure, we talked about climate change. And I'm reading all these climate change policies and reading all these environmental policies. I'm reading about how to plan resilient communities, and the needs of people with disabilities aren't being thought of at all, which is a huge issue. Because if they're not even thought of that, how are we going to create resilient communities that include people with disabilities? So that's kind of where I was trying to I was bridging that interest between environment, environmental sustainability, but also community resiliency for people with disabilities. And through my work, I kind of picked up transportation as well, but particularly public transportation as a sustainable way of moving across cities and connecting people to spaces and places and incorporating the needs of people with disabilities into that as well.</p>
<p>**Michael Hingson ** 09:56
Well, delving into that a little bit. Why do you think it is Since that people tend to just not pay attention or leave people with disabilities behind.</p>
<p>**Lauren Foote ** 10:08
Yeah, so, um, I guess not pay attention. I feel that might not be the I wouldn't say I necessarily think that but I think there's just, if you don't have a disability or you don't know somebody who has a disability, you don't experience it on a day to day basis, or you have any reason to even think about it, it's not that they don't care. It's just, it's not something they personally experienced. So they might not notice the nuances of needs that people with disabilities have. And then it gets overlooked. And a lot of plant planning in North America was very colonial, segregated, ableist. And a lot of the policies we have in place are from that period of time where people with disabilities were, and still are an afterthought, although it's getting better. And I think a lot of it comes down to education. And I was talking to, I won't name names, but I was talking to a CEO of a housing development company here in Toronto. And we were talking about building affordable housing in the community, and he was buying up land parcels to do this. And he genuinely thought, all you needed to create accessible housing was adding a ramp on the bot on the floor. And that was it, there was nothing that needed to be done inside. There's no other barriers that needs to be considered. And he genuinely thought that and I was honestly shocked, like, this is the CEO of an affordable housing company. It's quite a large company, actually, in Toronto. And I just couldn't believe the lack of knowledge there. But on the bright side, he was very willing to learn, and he was very receptive to my feedback. And he incorporated some of my insights into his analysis, which was awesome. So I think it really shows that it's not that people don't care, it's just that they might not be aware of the barriers that are there. So it's important to learn what they are, so you can mitigate them.</p>
<p>**Michael Hingson ** 12:03
The other part about it is that when you're building a house from the ground up, pretty much to deal with physical issues. As a as a starting point, doesn't really cost a lot unless you're going to a two story or three story house where you have to have the extra cost of an elevator, but to build in wider doors, to build in lower counters, to not have steps and make the whole grounds accessible, really doesn't cost because you built it into the design. And we've built several homes. And the reality is the only time we ever really had an extra cost. Well, we had to one, the first home that we designed was a manufactured home, and we worked with the home manufacturer, and it cost us $500 Because they had to go get a different HUD design approved. And so 500 bucks in the scheme of things. The other one was in New Jersey where we had a home that had to be a two story home. So we did have to put an elevator in but other than the elevator, there were no additional costs when you do it upfront. And it is such a huge thing if you have to go back and do it after the fact.</p>
<p>**Lauren Foote ** 13:18
Exactly. And there's so many cost analysis that show that it costs like exactly like you're saying the same price, sometimes cheaper, sometimes a tiny bit more, but plus or minus a few dollars here and there Overall, it's a very similar cost. And also, it opens up the market to a whole new population two, I mean, 25 24% of people in Ontario identifies as a person with a disability. So having accessibility and housing only increases the the places where people can can live. So</p>
<p>**Michael Hingson ** 13:48
sure. And the problem is, of course, with all the homes that are already built, you run into all the difficulties of having to go back and do it later. But that's why it's important with new homes affordable and otherwise, that accessibility be built into the process because in reality, it's not just going to help people who happen to have some sort of physical disability and we can look at other things as well. But it's also an aging population who are going to have to take advantage of those things.</p>
<p>**Lauren Foote ** 14:22
Exactly, exactly. And it helps make more equitable and inclusive communities to and any at least in Ontario, the government subsidizes companies that retrofit buildings to make them accessible. I'm not sure about the legislation in California, but they're in place. Yeah, no, they don't. Okay, that's. That's unfortunate. Hopefully one day then you do have ADA. So that's good. Well,</p>
<p>**Michael Hingson ** 14:49
yeah, but there are other things about the ADEA for example, unless you're doing a major remodel, you don't have to go back and, and put in anything to necessarily make something accessible. and you're not going to get funding to do that, at least the way the structure is set up right now. So those do tend to be issues that we have to contend with. And again, that's why it's important upfront that when you're building new housing, that you really put in all the stuff to make the the home the unit accessible and usable by everyone. Absolutely, I completely agree. How do we change the conversation, because there's another part of the conversation, let's take it away from Housing, and Urban Planning, and take it to the job market where you go into a company. And let's take blindness because in a sense, it should be simpler to deal with. So we'll just use that for the moment. Somebody applies for a job. And they need to have a screen reader to be able to hear what's going on the computer, or they need to have Braille signs on restrooms that aren't necessarily there already. And the people who are running the company, or you got a coffee machine, that's touchscreen, and how do you make that usable? But the people who run the company go, Well, I can't afford to pay money to make any of those things accommodating to you. We just don't have the money to do that. And how do we change that conversation when in reality, it ought to be part of the cost of doing business to be inclusive for all.</p>
<p>**Lauren Foote ** 16:35
Absolutely. I mean, again, I'm not sure about California, but that is outright discrimination here in Iowa. It is yeah. Okay. So same idea. And one of the interesting things, at least through my experience, because I've I've dealt with this, especially given your screen reader example. This past summer, I was working with the Ministry of Transportation, and all the onboarding documents for new hires were not screen reader compatible for some reason. So I would go in and make them all screen reader compatible. And they had no concern with this. But one of the things that helped the that the Minister of Transportation, at least, was having a separate branch specifically focused for accessibility. And I think that's a really good idea. And I think, and I'm on the advisory committee for accessible transit at the Transportation Commission, for Toronto, and a bunch of different initiatives in in the city of these were those accessibility committees. And having people who have disabilities or have experienced working with disabilities come in and provide their expertise, I think is so key, and can really help solve some of these problems. So if somebody went to a company was in a company and said, I need Braille signage, and the company was saying, No, that's when I would take it a step further, ideally, they would have some sort of accessibility committee that could reach out to which I know many places in Canada have. I'm not sure how it works in the United States, but many jurisdictions and municipalities in Canada have accessibility committees or boards, who deal with these types of concerns and can help them get further legal aid and advice for this discrimination. But also just bringing it up ahead of time and saying, Hey, actually, I'm not sure if you knew, but this would this here, if I if you could put Braille here I'd been helped me understand this. I've had a lot of conversations like that with people in planning. And just by explaining to them, a lot of times, they say nine times out of 10, they make the change right away. Because they're just not aware like this, there's a lack of awareness of these barriers that people face really</p>
<p>**Michael Hingson ** 18:47
well. There are a lot of lacks of awareness. But let's take another example websites, you go to a company that's got a website, and people need to interact with it, the company goes off and gets an estimate, oh, it's going to cost 10 $20,000 to get a programmer or programmers hired to come and make that website accessible and inclusive. How do you deal with that?</p>
<p>**Lauren Foote ** 19:13
Well, in that case, I would, first you explained the benefits, right, like what I mentioned earlier, there's a quarter of Ontarians have some sort of disability might not be blindness, it might not be the need for a screen reader, but they there are some sort of disability. numbers fluctuate depending on the region globally, it's about 15% of people have disabilities. So if by making your website compatible for screen readers, you're really opening up a whole new audience to seeing whatever your product is, or whatever your company is selling or what they do. And that's only beneficial because you're widening the scope of people who can interact with and and be a part of your company. But aside from them saying no, again, that is a human rights issue. We have Have A an act in Ontario called the Accessibility for Ontarians with Disabilities Act that actually requires these types of websites to be accessible for people with disabilities by 2025, it was put in place in 2005, that the act. So a lot of companies now are hiring people to update these websites. And our provincial government does have some subsidies to do this as well. So So pointing at the attention to the subsidies that are available would be useful. Also,</p>
<p>**Michael Hingson ** 20:29
a lot of places don't tend to have the subsidies. And I'm sure that even the subsidies are limited. And depending on the website, it can be a pretty complex website. And so companies, hiccup, spending 20,000, or $30,000, or whatever the case happens to be to go in and make the website accessible for what they view as a small number of people. It doesn't change the fact of what you said, but it still is an issue for them. Because they're going I can't afford to pay that money. Yeah, and and the question is, how do we get around that kind of situation? Because it is something that we are all confronted by law, I mean, look at it this way, we know that about 98% of all websites aren't accessible and usable. And yes, a lot of that has to do with education, a lot of it has to do with the fact that people need to be made more aware of the value of doing it, they need to be made aware of the fact that in reality, there are studies that show that if you make your website inclusive, and people come and use your website, they're going to come back time and time again, because it's going to be hard to go elsewhere. But most businesses are not large, and can't afford to hire a programmer. So how do they do that? And some of them build up pretty strong resistance to going off and making that change, because I just can't afford to do that.</p>
<p>**Lauren Foote ** 21:58
Yeah, and I think that's where subsidies are come into play here. And that's something that I'm really grateful that we have in Ontario, so they can help the small businesses that have those financial barriers. Again, I do find it hard to have. I feel like it's a human rights issue. So it's Oh, it is a human rights issue. So to me, it's it's just something that needs to be done and saying it costs money isn't a really valid excuse to discriminate against people. And,</p>
<p>**Michael Hingson ** 22:27
of course, that is of course, your view. However, if you personally has to spend money. Yeah, I agree with you. But But that is, that is the issue. Yeah.</p>
<p>**Lauren Foote ** 22:38
And I think that's why having it in legislation and policy is key. And that's something I'm working towards doing. Because then you can say, well, it's required. And this is discrimination at the end of the day. And if they're going to be uncooperative, at least you can have the legislation to back you in that.</p>
<p>**Michael Hingson ** 22:54
Yeah, it's it's a long process to enact some of those is difficult. I can't resist bringing up the fact that I work for a company called accessibe. And I don't know whether you've looked at the house. Yes. And so part of the answer can be, hey, if it only costs you $500, to make your website inclusive, because you have under 1000 pages, and a lot of the accessibility issues can be addressed by something like accessibility, why not do that? But the answer ultimately, really, is it's education. And it's getting people to understand what you said that is, you're going to lose about 25% of your business, if you don't deal with making access happen, because people will go off and look for other websites that are more inclusive. And the fact is that if you do the job, and you make the website available, and you demonstrate and using it with the other parts of the company, like I said, Braille signage, which is which is not overly complicated, but other kinds of things like accessible coffee machines, since we tend to have coffee machines in our companies now for employees, and finding ways to make all those things work. If you make that step happen, where you create that kind of inclusion, you will find that you have more loyal employees who are going to stick with you and not jump ship nearly as fast as other people.</p>
<p>**Lauren Foote ** 24:23
Absolutely. And I think that's something that's really important to drive home to people who are more money minded about the about it, who maybe care less about the human rights aspect and more about the dollars because at the end of the day, like you said, you are increasing access to your website and you will have those loyal customers now who who can ask navigate your website properly and to who trust the website.</p>
<p>**Michael Hingson ** 24:46
What kind of resistance is do you see? And so far as dealing with accessibility, whether it's in companies or homes or or whatever What kind of really strong resistance Do you tend to see on a regular basis?</p>
<p>**Lauren Foote ** 25:04
I say on a regular basis, I wouldn't know I don't know, if there's one particular thing I have a lot of, I come up to face the heritage at Planning Act a lot, because this act, I kid you not will there will value the character of the building. So like whatever makes gives it its heritage value over the right to access a building for people with disabilities. And that's I think the heritage act is something that I find conflicts with disability rights the most. And the heritage act is just it's kind of as it sounds, it's about preserving buildings because of their inherent heritage value, maybe it's a 40 year old building or a 50 year old building, they don't have to be that old. But these buildings were kind of made in a time where accessibility really was an afterthought. And they're not generally that accessible to people with disabilities. And there's been cases in Toronto and elsewhere, where people have bought homes, their own home, it was not a heritage building, and then a disgruntled neighbor found out they were going to renovate it, or an or a few disgruntled neighbors found out they're going to renovate it. And then they moved to give the building heritage status and thus prevented them from performing the alterations. However, recently, there's been a lot of outcry. And a lot of coverage in the media and the news because of this. So if there's, a lot of these decisions have been reversed, and people are able to then do the accessibility modifications they need whoever it's just such a clear sign that there's so much work that needs to be done still and, and how frustrating for people who just wanted to renovate their home to have to go through all of this, just to be able to say no, I need to access this, this home. But public spaces as well, too. There's there's some legislative buildings in Ontario, where we had to fight to put in a ramp because they're worried it would, you know, infringe on the character of the building. Although more recently, I have noticed a trend, definitely that people are siding with the accessibility side of things over the heritage side of things. And I am seeing a general trend towards less of these cases happening. So that's something I'm pleased about. But also, even when we're talking about just general. So like in my role on the Advisory Committee for accessible transit, the Toronto Transit Commission, we do a lot of on site audits in person audits of things. And before we do these audits, we'll go we'll go through the designs, with the whoever's implementing a transit line, we'll talk about all the possibilities and how to make it accessible. And it's a very long process. And finally, when it starts being implemented, we go on site and do these audits. And sometimes, it's just not how it's, for example, there recently, I was looking at an LRT station, which is a light rail station for public transit. And two people who were on the audit with me were blind, and the tactile edging, which for listeners who might not be familiar with this, it's bumps on the ground that indicate whether you're going to go onto a busy road, or there's gonna be a great change, or there might be hazardous materials coming up. They were flush with the ground. So they were not detectable by the two peoples walking canes, and they just walked right onto the road. And that's just an example of some of the nuances that you capture on in person audits that you don't really, so you would think in theory that it's accessible, there's the tactile edging there. I mean, among a bunch of other things they did not just talk to alleging, but it actually wasn't. So really being in there on person helps, helps clarify things too. And that's somewhere where I face some issues sometimes too. I mean, you can't make a place 100% accessible. That's not the point. It's about creating a place that's as accessible and as inclusive as possible. So So yeah, definitely lots of little nuances and little struggles along the way but but that's you know, the part of what it is to fight for disability rights and disability justice and I'm happy to do it.</p>
<p>**Michael Hingson ** 29:12
Well, the the other side of truncated domes or tactile edges is people in wheelchairs hate them because that bounces them around like cobblestones. My wife hated them. And I understand that also, from my perspective, as a blind person using a cane and or using a guide dog. The surfaces aren't all that wide and it's if you're walking at any kind of speed, you could go right over it and totally miss them. Exactly. Yeah. And so the reality is I still think it comes back down to people doing a better job of using a cane to to know where they are, but I appreciate especially Sacramento California is a great place for this where a lot of curbs are not curbs at the corner. intersections of the corners, they go flush right down to the street. And yeah, they are very difficult to tell, you can if you're really paying attention because the sidewalk is composed of different material than the street, if you happen to use a cane where you can notice that, and but at the same time, it is an issue that that needs to be addressed. And I don't know what the ultimate solution to that happens to be, or really should be. But I'm not sure that the the the tactile or truncated domes, really are the ultimate solution. Because if they're only like 18 inches, and you take a step, that's more than 18 inches, you could go right over him. And the problem is, so I think it's something else that has to be looked at. But you bring up an interesting point with the heritage homes thing. When we moved to New Jersey, in 1996, they were just preparing to modify the train station where we lived in Westfield, New Jersey, the way you got on the train, the way you got on the train before that was there are steps built into the side of the train car and you went up these like 18 inch steps, and you went up three of them and you're in the car. Well, everyone started to recognize with the Americans with Disabilities Act, you've got to have a sidewalk that's raised so that people can go right across, which which is fine, except people in the town started to protest and yell saying, we don't want that because that means we've got to go back or around and go up a ramp or up steps. And if we're running to catch a train, we might miss it. Because we'll miss being able to go up those steps, we got to take this slightly longer route. And we don't want that. Why don't they just hire people to be there to lift at every train station to lift people in wheelchairs on trains, which was ridiculous. That's crazy. And it took it was a major fight. So the problem is, there's a lack of awareness, but there's also a lack of sensitivity and a lack of understanding that you can say these things. And you can say how inconvenient it is? Why don't you just plan on getting into the train to 15 seconds earlier or 2030 seconds earlier? And it means that more people can ride the train? And the reality is they finally Well, New Jersey Transit pushed it through and got it all addressed. And I never heard of anybody having a problem getting on the train. So of course, you know, yeah, that's the other the other side of it. My favorite example, though, of all this is looking at a place like in Virginia Colonial Williamsburg and Williamsburg is the original capital of Virginia, it goes back to the 1700s Revolutionary War. And they did not want to change buildings in Williamsburg, like the governor's house or the state house to put ramps in because it would have destroyed the integrity of the building from a standpoint of what it looked like and so on. Right. And I appreciate that. So we were there once my wife and I, and we said we wanted to go up into the state house, but it was up several steps. How do we get in? Well, it was a manual chair. I could have tipped her back. But we were talking about it and this guy comes up who was a guard, okay. And he said, Oh, let me show you. He said stay right here. There was a little flagstone patio right in front of the steps going up into the building. He said, so just stay here. He walks away. We're standing on the flagstone path or patio. Suddenly the patio raises up and slides across.</p>
<p>**Lauren Foote ** 33:51
He didn't even tell you. Okay, that'd be startling. Well,</p>
<p>**Michael Hingson ** 33:55
the point was that they had created a way to get people in the building that in no way interfered with the integrity of the historic value of the building. It was really cool.</p>
<p>**Lauren Foote ** 34:08
Yeah, I think that's a really cool example of ways that you can there's there's no excuse not to have accessibility in, in heritage buildings, there's always a way to make it happen. And we couldn't get</p>
<p>**Michael Hingson ** 34:19
to upper floors. There was no easy way to do that. And, and we had a discussion with him and some other people about that. And they said we are constantly trying to figure out a way without destroying the building to figure out how to get to upper levels, and they'll figure it out one of these days, but they hadn't by the last time we were there.</p>
<p>**Lauren Foote ** 34:37
I'm sure they will. Yeah. And another thing is they allowed modern day plumbing in all of these buildings, which involves removing some of the elements of buildings and maybe quote unquote, compromising the character the the heritage of the building to put in plumbing, so don't really see if they're using that to justify plumbing then how then how come they won't be able to put an accessibility modifications to To me, it's also a necessity.</p>
<p>**Michael Hingson ** 35:01
I'm not sure that they did any of that at the buildings in Colonial Williamsburg.</p>
<p>**Lauren Foote ** 35:05
Yeah, that sounds like a different case.</p>
<p>**Michael Hingson ** 35:06
That's yeah, that's an unusual case. But I think for what you're talking about, absolutely, in general. That's perfectly true. Exactly. Yeah. But Williamsburg was a little bit of an exception, and understandably so. But even so, they worked to make it possible to get into the buildings and do things and the restaurants were accessible and, and other things they had created ways to get in. So it was a lot of fun to go there and see the creativity. Yeah, it is, it is a problem. Because the attitude isn't just a lack of education, there is true resistance to change, there's a resistance to inclusion, and it is something that we do need to deal with.</p>
<p>**Lauren Foote ** 35:48
Exactly. And, and like, I mean, you've said, and I've said, Education definitely helps people who have that resistance to change, because a lot of times it comes from a lack of a lack of understanding and compassion for what other people are going through and experience. And then when they can be told or described to or given examples of, of how this adjustment will help people, and how people are prevented from seeing things currently, or going places currently, and how a small modification will make a big difference in people's lives. Generally, people come around, it's a longer process than I, I would like but it's definitely possible. And it has and it happens.</p>
<p>**Michael Hingson ** 36:31
Well, amen mentioned in Jersey Transit, tell me a little bit about accessibility when it comes to public transportation and so on. And some of the challenges or things that you've seen, and how are we moving toward getting that to be addressed in a lot of different ways?</p>
<p>**Lauren Foote ** 36:47
Well, I guess, if I take a step back, and I'm sure a lot of people are familiar with this, it's similar across North America, systemic and institutional ableism, which is the discrimination towards people with disabilities with exists within almost all public transportation systems in North America today, I presume many other regions of the world as well, but I'm not well versed in other areas. And what I mean by that is public transportation has historically been designed and constructed in a way that has created unnecessary barriers for people with disabilities, like we mentioned. And it's therefore excluded people from with disabilities from the right to access space in the community, and public transportation is key, it gets people from space to space, it helps people get to work, it helps people get to appointments to see friends. And I should note that this access is is not just pertaining to the disability community, this access issue also pertains to racialized communities, lowing income communities and other vulnerable communities as well, just to point out, and it can be traced back to these poor planning practices I was talking about where there's segregation and exclusion of the quote, unquote, other. And a good I guess, a good example of this, that North Americans might be familiar with his redlining. And it's these practices where they were quite racist practices where they separated white communities and black communities and, and there's a lot of ableism involved in in practices like this as well, although it's more nuanced and less talked about. Anyways. So what I do today works towards removing these systemic institutional barriers that have kind of worked their way into all facets of public transportation in North America, but I focused on a Canadian context. And recently, I was working with the Ministry of Transportation where I worked to create accessible rail for people. I've also worked in operations planning and service design with Metrolinx, to look at ridership with the pandemic, and people with disabilities, and communicate that with external stakeholders. And my work right now, which I'm so proud of on that advisory committee, which I've mentioned, for accessible transit, really allows us to help, we're actually we also retrofit old stations to make them accessible, and plan new stations to make them accessible for people with disabilities. And I feel like it's this role where I can really make a difference in the community. It's really fulfilling to be able to be like this station didn't used to be accessible, but now it is, and now more people can have access to places they need to go, you know what I mean?</p>
<p>**Michael Hingson ** 39:24
So what kinds of things do you do to get a station to be accessible?</p>
<p>**Lauren Foote ** 39:29
Oh, it's, well, first of all, I guess if it's a if it's an old station, and we're retrofitting it, so if we're like re constructing it to make it accessible, we we do some site visits of the old station, we talk with designers of the station, we talk with project managers, we see what could be done what I'm not an engineer, so what can be constructed. What, there's so many discussions that happen. A lot of the stations that are older are way too narrow and don't have elevator access. and don't have any indication where the drop off is, I know you're not a fan of tactile edge, or maybe not a fans too strong, but it's something we use a lot here and I there's miss my dad's in a wheelchair too.</p>
<p>**Michael Hingson ** 40:10
And he has an AR use. And they are used here too.</p>
<p>**Lauren Foote ** 40:13
Yeah. And he has to pop a wheelie over those tactile leggings. So so I definitely know what you mean. But it's definitely something that helps, especially in subway stations, in my opinion, because we just have those like abrupt drop off. So having much wider indications that a drop off is coming is useful. Although by all means not the only or the best way to do so. But it is affordable on a tight budget and semi semi decent. But anyway, so</p>
<p>**Michael Hingson ** 40:43
if a person is using their cane well, and they have a long cane, in the accepted practice, although not among some professionals in the field is you shouldn't have a cane that comes up under your chin. So you have about a three step warning. And even without the tactile bumps, you would be able to have enough of a warning of a drop off to be able to deal with it. But I'm not you know, I'm we're not going to debate that it's Yeah, around. But But what other, tell me other kinds of things that you would do to make a station accessible, safe where a person who's blind?</p>
<p>**Lauren Foote ** 41:20
Yeah, so one of the things we do, for example, for talking about people who are blind, or not necessarily buying but other disabilities as well, like mobility related disabilities, there's a big issue with coupler gaps, which are that space between two carts on a subway. So if you know how each car kind of connects, and there's like a big gap there, people kept falling into them or confusing them for entranceways, which makes sense, because the way they're shaped, kind of give off the impression that you could walk into there. But it's actually in between, it's onto the tracks. So we designed these little flap things that come up and prevent people from doing that. So it's small little additions. That's just something I worked on recently, which is why I brought it up. And it's something that that was useful to the blind community just because we're looking at cases of people walking into the tracks or even people tripping and falling or you getting pushed in your own rushing for the door. And then another thing I was looking at was we had some billiards out because like you mentioned about the tactile edging, you said people should notice it. But people weren't noticing it enough. So we had to pry Oh, yes,</p>
<p>**Michael Hingson ** 42:32
yeah, that's that's definitely an issue.</p>
<p>**Lauren Foote ** 42:36
And there was this concern about if there was an emergency, and only some doors could open, at least what the trains were working with, or the subway station cars were working with, there's only one of the doors is truly fully accessible out at about five to one per cart, which is again, another issue, but that's the way it is for now. And there was concern that Oh, what if it doesn't if it stops in an emergency and this accessible door is half covered by these billiards? So then we made them bendable and flexible. And, and we got out there a few of my my friends who use wheelchairs or trying to wheel over them, and it was too big. So they had to read redesigned them to make them thinner. And and then we're concerned about potentially guide dogs not knowing whether to go over it. There wasn't there was just someone who was with me who had a guide dog who raise that concern. And then eventually, it's a lot of trial and error. And you come and you find the solution. So we ended up doing the flexible ones, not the not the non flexible ones. And they are a little thinner, and they have warning signs. And I guess we'll see if that helps people more than the tactile. But yeah, and again, it's it's we're gonna have to review that. And then try something new. If it doesn't work, a lot of it is is trial and error. And a lot of it's nuanced, because everyone has unique disabilities, and everyone has unique needs because of their unique disabilities. So that's why more voices is important, bringing more opinions to the table.</p>
<p>**Michael Hingson ** 43:59
Well, so here's another question. Yeah. To do it this way. Where's the responsibility of the consumer in all this, for example, I submit bappy having been using guide dog since I was 14, and been mobile my whole life and using a cane for most of my life. Where is my responsibility in being able to deal with some of those things like you mentioned, the subway car, space between the cars, the connectors, and so on. If I'm using a cane properly, I would detect that we're not dealing with an entrance to a car because I would feel the drop off rather than the than the cane, finding that there's a car there to step into. And likewise, again dealing with the drop offs, if there weren't tactile edgings my cane will find it far enough in advance to Allow me to stop or alter my course. So where, where is my responsibility as a consumer and all of that?</p>
<p>**Lauren Foote ** 45:10
I think the same can be said for people who do not have disabilities is, if everyone used everything, the best case, in a best case, weigh, then we'd have a lot less safety measures in place because it wouldn't be necessary. And that doesn't just apply to people with disabilities. But unfortunately, that's not the case. And things happen. And like I said, people get pushed when people are busy in almost all subway stations, not just the ones in here in Toronto, and people get pushed into these spaces when there's this rush. And there's certain certain sins instances that can't be avoided. So it's about maximizing the safety possible. And in this case, oh, sorry, yes.</p>
<p>**Michael Hingson ** 45:48
Which is not to say consumers don't have a responsibility. But by the same tokens, what at what token, what it is saying is that consumers should use all of their tools, but at the same time, you can't rely on that.</p>
<p>**Lauren Foote ** 46:05
Exactly. And like what, like I said, in the emergency situation, evacuation is an issue too. And that's not necessarily the consumer, but that's definitely not the consumers responsibility, they just need to get out. Because there was an emergency that unexpected something happened. And, and, and yes, everyone should be trying to be as safe as possible in transit systems, whether you have a disability or not. But in reality, things happen. People are distracted, it's busy. People are confused. They might be new to the area, and not familiar might be the first time on transit. So there's a lot of specific circumstances that come into play. So which brings</p>
<p>**Michael Hingson ** 46:42
up another question, again, dealing with blindness. What you haven't discussed is information access. So for example, I go into a station. Yes. How do I know what train is coming? Yes. You know, those kinds of things. What? And I'm not saying you don't in any way, but I'm I'm curious, what do you do to retrofit stations to deal with those kinds of things?</p>
<p>**Lauren Foote ** 47:08
We actually do quite a bit in that way. And one of the main issues of the new station I audited last month was the air conditioning was too loud for anybody to hear. Instructions. And it was really funny actually, because I don't know if people who aren't from Canada might not know but I'm not sure that conversion to Fahrenheit, but it gets to 40 degrees Celsius, which is extremely Oh, summer. And people think of it is very, it gets cold here too. Don't get me right. It's cold right now. I wish I was in California right now. But I'm, I'm here unfortunately, in cold winter, but it gets really hot.</p>
<p>**Michael Hingson ** 47:44
This morning. It got down to minus five Celsius here.</p>
<p>**Lauren Foote ** 47:48
Oh, that's pretty chilly. For California.</p>
<p>**Michael Hingson ** 47:51
I live up on what's called the high desert. So we have about 20 850 feet up so we we had a little bit chill, and it hasn't gotten all that warm yet today. But anyway, it's better</p>
<p>**Lauren Foote ** 48:03
than here. I'd take that over the weather. Oh,</p>
<p>**Michael Hingson ** 48:05
I know. I hear you.</p>
<p>**Lauren Foote ** 48:07
But yeah, definitely still cold. I'm surprised I yeah, I guess when I think of California, I think of like, LA and the warm beaches. So naive, I suppose.</p>
<p>**Michael Hingson ** 48:17
Just keep in mind when you're at one of those warm beaches during the winter, you can drive two hours and be up in snow country and go ski.</p>
<p>**Lauren Foote ** 48:24
Wow. Yeah, I'd love to visit in the winter sometime. It'd be so nice. But yes, back to Audible indicators. The air conditioning, which goes which has to be on in the summer was was way too loud. And people couldn't use. People couldn't hear this. Tell the voice telling you where you were, what station you're at or how far you had to go. And, and that was a huge issue, of course. So we're working on fixing that. And this was a new station. And it was just embarrassing, because not for the for the designers because they worked so hard to make sure that they had all these proper sounds in place and signals in place and audible signals in place. And then the air conditioning of all things was too loud and people couldn't hear it. But they are working to fix that. And we do have that in place. We do have Braille signs, we put places, they used to be more in the older stations, which is something we're working on in retrofitting old stations. We also have a program, at least here and I know it's very similar in other areas as well, where people who are new to transit for free can sign up for a program where someone accompanies them for the first few times to make sure that they're familiar with their route and know where to go. And that's free of cost. And I think it's really beneficial to people, especially people who have invisible disabilities, especially even like anxiety or they might have autism or something. Those are those are some major clients who use who use that service, that free service and I think that's helpful too. And having attendance there to help this is really important too. But of course there's so much work that needs to be done and like I said I just pointed About a big issue that we found last month. So it's definitely never ending.</p>
<p>**Michael Hingson ** 50:04
What's what's happening in terms of using some of the newer technologies working toward having the ability to use indoor navigation apps and things like that? Is anything being done in Canada with that, in so far as all that goes in that regard?</p>
<p>**Lauren Foote ** 50:23
Yes, but it is kind of in its infancy here, there's a lot of talk. And there's some meetings about how we can do that, and what what would be involved and how we can make sure it's accessible for people. I recently did an audit. And my thesis is in, in incorporating accessibility into flood resilient infrastructure in Toronto, and I was doing an audit of a green quarter, which is a trail basically a pathway with shrubbery and trees and grass and parks, and all of that think of green space in an urban area, kind of, but a long linear path. Anyways, I digress. And this is where I sparked the conversation about about having this technology and how it be so useful for people because the GPS, GPS doesn't really extend onto these trails. And it'd be very, very useful for people, I was walking with someone who was blind, and they said, that would really help them. And then QR codes are being added to a lot of things here. That's something that's being done, and it continues to be done, but but needs to still be done more. So there's some</p>
<p>**Michael Hingson ** 51:28
things, there's a lot of work being done, though, on indoor navigation that Yeah, it's interesting, might really be helpful, I'd love to talk with you about that offline, and maybe help you make some contacts that would help with that. But there are actually solutions that can help in moving around indoor spaces, and it can be outdoor spaces as well, that are not nearly as complex to make happen. As you might think. There's a lot of development going into all of that. And the other service for blind people that immediately comes to mind as a service you may or may not be familiar with called IRA. Are you familiar with Ira? Yes, I'm familiar with Ira, a IRA. And the reality is that it is a service that one has to pay for. But if the government would make stations, for example, or pull City's Ira access locations, then there's an immediate access by any person who needs more visual information to be able to get access to that stuff.</p>
<p>**Lauren Foote ** 52:35
Yeah, that's a great idea. And I would love to continue this conversation with you offline, too, because I know you're very well versed in this in this area, and your your insights would be so meaningful.</p>
<p>**Michael Hingson ** 52:45
Well, we could we could certainly talk about that. And would love to tell me more about your thesis and the things that are going on with it.</p>
<p>**Lauren Foote ** 52:52
Yeah, so it's all I can think about right now, actually, because I'm excited to be graduate. I'll be finishing in March. So it's coming up. I'm not done my thesis, I'm almost there. But yeah, so I'll be presenting it in March. And basically, I'm looking at Green corridors, which I said, are these interlinked green spaces, often with pathways, typically, in urban areas. And they are really important because they reduce urban flooding, increased biodiversity act as carbon sinks, so they take carbon out of the atmosphere, they reduce flooding, and they increase social and physical health and well being so they help humans as well. And it's just super interesting to me, because it combines my passion for environmental sustainability, and disability justice, and also active transportation, because moving through these corridors is a form of active transportation. And what I'm doing is and like I like I'm sure you can tell I'm a big fan of in person audits because they just capture things that can't be captured online or in a discussion even though those are valuable too. But I'm doing in person audits of these green corridors in Toronto with people with disabilities. I'm lucky I got some funding for it. So I'm able to hire people with disabilities to do these audits with me. And so far, I've received such valuable insight and feedback every me know that oh, and I think I've done nine or 10 audits so far. And I make for a few more. And the interesting thing is, like you said, with housing, like the very small, okay, maybe not small, but the cost would be very similar to doing to increase accessibility in these spaces. And a lot of things we find in terms of barriers is, is like I mentioned, a lack of QR codes on signage or lack of Braille on signage, a lack of lighting, which may be a little more expensive, but but not crazy in terms of in terms of these projects. And then certain things like there's 100 garden beds free to the public, but none of them are raised so people with wheelchairs can't go under intend to them if they want to. I Um, and there are a lot of things, some of the grid, some of the crosswalks don't have any audible indicator when the light changes. So it's they're relatively small things to change, which is actually really nice because when when I'm because I'm working with municipalities and not municipalities have project planners and people who are organizing these green corridors and designing these green corridors to discuss what can be changed and how they can make it more accessible. And it's a lot better to pitch more affordable things to companies, because they're a lot more on board with them when it's it's a low cost barrier, especially when, when they're on tight budgets. A lot of these are city projects that don't don't have huge budgets. So having these small, these small, very adjustments can make such a big difference in people's lives and create such an equitable and inclusive space. And the thing is it with environmental planning, it's, at least from a sustainability point of view, not less. So in general, it's relatively new in the planning realm, and it's gaining a lot of traction. And the issue we're seeing here is very similar to what I was talking about with transportation is, is all these it's what we're trying to fix and transportation is all these segregation and exclusionary approaches are kind of being reintroduced in environmental planning. These green spaces are being put in affluent communities, they're being put in predominantly white communities, they're being implemented without considering the needs of vulnerable people, like people with disabilities are not to say that people with disabilities are far more but systemically they face barriers that they shouldn't have to. And then that sense, it creates vulnerabilities that they shouldn't have to face, and cultural, cultural barriers as well. And, and so what's really cool is that this research, it aims to stop this cyclic exclusionary planning approach that aims to reimagine these spaces to create a more equitable place where people can enjoy it and aims to stop this cycle of exclusion of different groups. So it's really it's really cool. It's really fulfilling. And I think because it's kind of a new area of, of planning it, there's a lot of potential for it to be done in a adjust way. So it's nice to be able to have, and I've had a lot of positive feedback with the project managers I've been talking to. And they're all very keen to listen and to create things in a more equitable manner. So so I'm really fortunate in the sense that I've received possible positive feedback, and that I've had such great help from from other people with disabilities in the community too.</p>
<p>**Michael Hingson ** 57:37
Well, the things like Audible traffic signals are, of course, pretty expensive. And that would be yes, it needs to be used somewhat judiciously. And not every street needs to have an audible traffic signal. And you pointed it out, all the audible signal does is tells you that the lights change doesn't tell you that it's safe to go exactly and and I've seen way too many audible traffic signals in places where all you're doing is walking across the street, there's no complex intersection is just for curbs. And people still want to have audible traffic signals. And the fact of the matter is, it isn't going to make you more safe. If you're listening for traffic. And again, there are those people who can't. So there, there are other issues there. But the reality is when you've got a complex intersection like or a roundabout, roundabouts are a little different. But when you've got several streets coming into an intersection, that gets to be more fun.</p>
<p>**Lauren Foote ** 58:37
Yeah, imagine so. And the person I was talking with was was a blind person who did this audit with me. And for them, they found it really important. So So for people who might be more skilled at listening to traffic, like you or other people, it might not be as much of a as much of a need, but for some people, they find it necessary. And also, like I said, it doesn't necessarily tell you the direction, which is another interesting problem. It would be useful if it actually repeated or like stated where to go. But but it doesn't. But regardless, yeah, that would be something that would be less of a I guess they're in terms of recommendations. There's like, sooner nearer term recommendations, and then like, would be nice in the future recommendations. And that would be nice in the future recommendations. And then smaller things like raised garden beds, all you have to do is build a bed that someone can wheel under 100 beds. Yeah, it's simple. So so it's yeah, there's quite a nuance there. And honestly, and I guess I did bring up a more expensive one, but there are quite a few.</p>
<p>**Michael Hingson ** 59:38
Just a valid one to talk about as well. So last question, because we're going to have to run but tell me, what are you going to do once you get your master's degree? You graduate. So what are you going to do after you go off and graduate? Are you just going to go on and become a professional student and go get a PhD?</p>
<p>**Lauren Foote ** 59:58
We'll see about that. So, right now I'm just in finished master's degree mode. Yes, good for you. And I'm very excited about it. And I'm so grateful that I've been able to have this opportunity because it's really allowed me to help make the community more equitable. And it helped make places more inclusive for everyone, not just people with disabilities. And I find if always find it fulfilling to create equitable and inclusive communities. And I'm extremely passionate about disability justice. And I know that I'll be very happy in a role that allows me to create inclusive and barrier free communities. I'm only I'm only 25 years old. So I'm very happy that I've had this opportunity to achieve all this progress in the disability community so far. And I really, I really hope that I'm able to continue in accessibility planning or in a role that contributes towards bettering the community. When I when I finished my degree, and that's kind of my goal. And that's where I see myself continuing.</p>
<p>**Michael Hingson ** 1:00:59
Well, let me just tell you that once you get that degree, and you're going out and doing stuff, we want to have you back and we want to hear about what's going on forever. You're too sweet.</p>
<p>**Lauren Foote ** 1:01:11
Thank you so much.</p>
<p>**Michael Hingson ** 1:01:12
But I want to thank you for being here. This has been fun. If people want to reach out to you or learn more about anything that you're doing, how can they do that? I think</p>
<p>**Lauren Foote ** 1:01:21
my LinkedIn would be best. And I gave you that link at the</p>
<p>**Michael Hingson ** 1:01:25
lunch once you go ahead and say what it is.</p>
<p>**Lauren Foote ** 1:01:27
Yeah. So it's Lauren Foote. And now I have to you have to set up the address. Oh, yeah, I guess I could just spell my name. So it's L A U R E N Foot, like the body part, but an E on the end. So F O O T E? And then you should be able to find me on Linked In. I think I'm actually looking up there. Yeah, just Lauren Foote, and I have the a cat thing in my heading. So that's probably all you need. Yeah,</p>
<p>**Michael Hingson ** 1:01:59
we have some of that in in the notes. And so I think what you would have talked about is absolutely fascinating and fun. It is worth talking about it is worth having a discussion about. And it's worth continuing the discussion to see how it goes and see any way that we can help in educating people. And I hope that people found this valuable today, because there's a lot that people do need to know, and they need to recognize that we are all part of society. And it's inexcusable that some of us get left out.</p>
<p>**Lauren Foote ** 1:02:34
Exactly. Yeah, I'm so glad that I've had the opportunity to talk with you about this today. And I really appreciate it. Thank you so much.</p>
<p>**Michael Hingson ** 1:02:41
Well, I'd love to hear from you listening out there, please let us know what you think about all this. You can reach me as usual at Michaelhi at eaccessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we hope that you will, wherever you're listening to us, and especially when you go to some of the bigger podcast places like iTunes and so on, give us a five star rating. We appreciate your ratings and your reviews and your comments. And I know that Lauren will appreciate knowing about it as well. Yeah, so please, please let us know. Please keep us posted. We'd love your thoughts. And Lauren, one more last time. Thank you very much for being with us today.</p>
<p>**Lauren Foote ** 1:03:27
And thank you so much. I had such a nice time chatting with you.</p>
<p>**Michael Hingson ** 1:03:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Disability Justice Advocate with Lauren Foote</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/87bb4af6-4a9e-484f-a03a-78125d0793d7.mp3?source=rss&amp;ext=asset.mp3" length="46908036" type="audio/mpeg" />
<itunes:episode>126</itunes:episode>
</item>
<item><title>Episode 125 – Unstoppable Audiologist with Dr. Juliëtte Sterkens</title>
<guid isPermaLink="false">https://pinecast.com/guid/fd8b3f82-3936-4073-a7ec-401029f1dc91</guid>
<pubDate>Tue, 09 May 2023 11:00:20 -0000</pubDate>

<itunes:duration>01:13:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/fe22c514-5e6a-463c-8b12-9d04ca73791d/UM125-Dr._Julie_tte_Sterkens-Coverart.jpg" />
<description><![CDATA[<p>When hosting episodes of Unstoppable Mindset there is nothing more that I like than to get to learn from experts about subjects I have not addressed much before. This episode is one such endeavor and I bet most of you will feel the same way after hearing from our guest Dr. Juliëtte Sterkens. Juliëtte was born in the Netherlands and eventually relocated to the United States after doing her undergraduate work. You will hear how she moved her interests from speech language pathology to Audiology.
 
On this episode Juliëtte will tell us much about the field of audiology, especially about ways to offer hard of hearing persons more access to audio information than what traditional hearing aids provide. For me, having a Master’s Degree got me the opportunity to understand much about the actual technology of loops and T-Coils.
 
Dr. Sterkens is quite passionate about her work and how much of an affect her efforts are having for many who cannot hear information in movie theaters, at conferences and even from televisions. On our episode you will even get a demonstration of the difference between traditional hearing aids and T-Coil technology. You will even hear about a study that addresses how hearing loss may contribute to dementia.
 
I look forward to hearing your thoughts once you finish this episode.
 
 
<strong>About the Guest:</strong>
 
 
Dr. Juliëtte Sterkens has over 40 years of experience in the field of audiology and hearing rehabilitation. Educated in the Netherlands as a Speech-Language Pathologist, she switched to the study of audiology after her marriage and move to Wisconsin in 1981. After attending a Hearing Loss Association of Wisconsin event, she discovered how hearing loops made a huge difference to her patients in Oshkosh WI and started the Oshkosh Hearing Loop Initiative in 2008. In 2012, now retired from private practice she became the Hearing Loss Association of America (HLAA) Professional Advisor for Hearing Loop Technology. Thanks to grant funding from a private family foundation, she has lectured in Norway, the UK, Canada, Hungary, Germany and extensively in the US, as well as authored articles on the topic of telecoils, hearing loops and hearing accessibility.
 
Her efforts have led to nearly 900 hearing loop installations in Wisconsin and many more around the USA. For her efforts she received several awards, including the Wisconsin Audiologist of the Year, Arizona School of Health Sciences 2013 Humanitarian of the Year, and the American Academy of Audiology Presidential Awards. She serves on the Hear in Fox Cities board, a small non-profit organization that provides hearing aids to youth and children in North-East Wisconsin.  
 
<strong>Links for Dr. Sterkens:</strong>
 
<a href="http://www.LoopWisconsin.com" rel="nofollow">www.LoopWisconsin.com</a>, <a href="http://www.hearingloop.org" rel="nofollow">www.hearingloop.org</a> and <a href="http://www.hearingloss.org/GITHL" rel="nofollow">www.hearingloss.org/GITHL</a>
 
For a 1 minute “What is a Hearing Loop?” video: <a href="http://www.youtube.com/watch?v=hlnx3ZImTw0" rel="nofollow">www.youtube.com/watch?v=hlnx3ZImTw0</a>
 
Hear for yourself how a loop makes a huge difference at Convention Center: <a href="http://www.youtube.com/watch?v=RcfqmVb-DmU" rel="nofollow">www.youtube.com/watch?v=RcfqmVb-DmU</a>
 
To learn more about hearing loss, and dealing with hearing loss, hearing aids and hearing loops:  <a href="http://www.youtube.com/watch?v=EHjXG4_Mi4Y" rel="nofollow">www.youtube.com/watch?v=EHjXG4_Mi4Y</a>
 
<a href="https://accessibe.com/blog/news/hearing-loops-provide-hearing-access-for-people-with-hearing-loss-" rel="nofollow">https://accessibe.com/blog/news/hearing-loops-provide-hearing-access-for-people-with-hearing-loss-</a>
 
<a href="mailto:jsterkens@hearingloss.org" rel="nofollow">jsterkens@hearingloss.org</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi again, and welcome to unstoppable mindset. Today, we get to chat with Juliëtte Sterkens and Juliëtte started out as an audio pathologist. Well, she started out doing other things relating to audio, but now she's an expert in dealing with hearing loops, hearing aids and other things. And we're going to even get a demo in the course of today about what a hearing loop does, why it's better in a lot of cases, then a hearing aid and a number of other things. So I'm not going to give it all away. Where's the fun in that? So Juliëtte, welcome to unstoppable mindset. How are you?
 
<strong>Dr. Juliëtte Sterkens ** 01:58
I'm doing well. Thanks, Michael, for inviting me.
 
</strong>Michael Hingson ** 02:01
Well, thank you for coming on. I really appreciate you doing it. And I know that you have a lot to tell us about. So I'd love to start kind of at the beginning. You're from the Netherlands. So tell us a little bit about growing up there, what it was like school or anything else about your life, why you were in the Netherlands and why you went into what you went into and so on.
 
<strong>Dr. Juliëtte Sterkens ** 02:22
Michael, I was born to two Dutch parents. So that's how I lived in the Netherlands. My father was in the military. And we moved around quite a bit during my youth. So the nice thing about that is I have friends all over the country. Of course, the Netherlands isn't very big. And in 1976, after I graduated from high school, I enrolled in a program to become a logo pedorthist that is a speech pathologist speech language pathologist. But in the Netherlands, it also includes being a teacher for the deaf. So it also includes a Coupe de. But about a couple of weeks into my program, I met an American officer in the military, met him in a scuba diving club. And he and I dated two years while he was stationed in the Netherlands. And then he moved back to the states we dated long distance three years, I finished my schooling. My parents wanted me to work before just moving to the United States. I'm sure that we're hoping I would meet a lovely person in the Netherlands. But anyway, our love persisted. And I moved to the United States in 1981. And at that point, I had to choose whether I wanted to continue in speech language pathology, or whether I wanted to switch careers into audiology. And that's how come I switched and enrolled at the University of Wisconsin in their audiology program, and in 1983. I graduated as a newly minted American audiologist.
 
</strong>Michael Hingson ** 04:21
Well, of course, one of the questions that has to come up is since you moved to the US, your parents have accepted love and and the two of you together.
 
<strong>Dr. Juliëtte Sterkens ** 04:33
They sure have They sure have. I also am the proud. I don't want to call it owner. But we have two children and of my three sisters. I'm the only one with grandchildren. From my marriage. I have a sister who has bonus kids, but I have two children. And that meant that they came to visit me frequent ugly, of course. And we've also made the trek back to the Netherlands many times.
 
</strong>Michael Hingson ** 05:07
Why did you have to switch from speech pathology into audiology?
 
<strong>Dr. Juliëtte Sterkens ** 05:14
That's a good question. The ASHA the American Speech and Hearing the association certifies speech pathologists, as well as audiologist and they're two different fields of studies. And when I went to school, I had to get a master's degree. And I literally had to choose, do you want to become a speech pathologist? Do you want to become an audiologist. And at that time, I had already done some work at an audiology center in the Netherlands. I really enjoyed the field. I wanted to get more involved in the Netherlands, I didn't work with hearing aids and fit hearing aids. But in the US, audiologists not only do the hearing testing, but they also fit hearing aids. And that was just an area that fascinated me. So I switched. And I had it was a very small program at UW Oshkosh, but very involved in the community, and well known in Northeast Wisconsin for testing children. And that wasn't an area that I was very interested in. So I was very lucky, great professor, great fellow students, some of which are still friends to this day. Hard to believe it's almost 40 years ago since I graduated. What is the
 
</strong>Michael Hingson ** 06:45
difference between speech, pathology and audiology?
 
<strong>Dr. Juliëtte Sterkens ** 06:51
So speech pathologists are far more involved with speech, articulation, ameliorating the effects from strokes, helping kids that have cerebral palsy, have difficulty speaking, helping children in this country to acquire speech and language if they're hard of hearing, or deaf. And audiologists are far more involved with hearing with the ear. And in in some, not me, not me personally, but there's many audiologists involved in the testing of balance, as well. Balance and hearing.
 
</strong>Michael Hingson ** 07:34
So, you said not you, what is it that you do?
 
<strong>Dr. Juliëtte Sterkens ** 07:39
Well, back in 1983, I got hired as an audiologist in a private practice in Oshkosh. And in that office, we did hearing testing, industrial hearing testing, but we also did hearing aid fittings. And that's really the area that I eventually specialized in hearing aid fittings, helping people with hearing loss either acquired at or before birth, or acquired at a later age, to live successfully with hearing loss and help them adapt to hearing aids.
 
</strong>Michael Hingson ** 08:19
And so, you've done a lot of work and a lot of research and you've done a lot of speaking, right, haven't you as far as traveling around to talk about this topic?
 
<strong>Dr. Juliëtte Sterkens ** 08:29
I have. But really, what I probably should explain to the viewers or to the listeners first is that hearing loss is kind of misunderstood, right? In the sense that people think that hearing aids are like eyeglasses, if you have vision difficulties, unless it's macular degeneration, eyeglasses can essentially restore poor vision to near normal. And they think that hearing aids can restore hearing to normal. The problem is that hearing aids can't do that don't do that. Hearing aids at best correct for about half of the degree of hearing loss. And that means that people with hearing loss will continue to have difficulties hearing or understanding they see hearing, but in effect, they have difficulties understanding speech. When people speak fast, when there's background noise when people have accents. Hearing aids, in effect, pick up all the background noise and making it very difficult for that impaired ear to pick out the speech from the noise. So when a person wears or gets hearing aids, they're frequently surprised, you know, they think that they're gonna hear like they did when they were 25. For example, if I'm dealing with somebody who was worked in a lot of noise or farmed. And then as an audiologist, I would have to explain well, hearing aids can help, but they don't give you normal hearing. But, but there are workarounds, there are things that we can do to help overcome the limitations that your hearing loss imposes on you or that the hearing aids imposed on you. And just one simple example, on most hearing aids nowadays come or can come equipped with TV transmitters. So you plug in a little dongle in the back of your TV. And when you watch television, the TV sends the audio wirelessly to the hearing aids. So it's like you're hearing under earphones, it's fantastic, right? Hearing aids come with little microphones that you can clip on somebody's lapel, if you're driving in a car. And now you can hear that person very close to the microphone. But in public places people have trouble hearing. And could be a church could be a house of worship, could be a theater, could be a library meeting room, the hearing aids are really had their effective range is about three to six feet. For some people, it might be nine feet or 10 feet. But there is a limited range for hearing aids work well. And beyond that distance, they're going to pick up a lot of background noise and reverberation. And as a radio man, you know about that, you know, you know that you need to speak close to your microphone, because if you don't, your voice isn't gonna sound good on the recording. So for years, Miko, I explained to my patients that if they would go to the theater, if they would go to the church, they should pick up what is called an assistive listening device. And that's when people go, what the heck is an assistive listening device. Assistive Listening Devices, or systems or assistive listening systems are devices or systems mandated under the Americans with Disabilities Act, a law that you're very familiar with that law mandates that light switches have to be at a certain height in a room, that there needs to be enough clearance in the door so someone with a wheelchair can get in. And there's Braille signs installed in places so that people like you can read the Braille information and know whether to go right or left to the bathroom. Am I right?
 
</strong>Michael Hingson ** 12:52
As far as it goes? Course you need to know where the Braille sign is. And if absolute route, you don't, you don't get the information. So there are limitations to all of that. But I hear what you're saying.
 
<strong>Dr. Juliëtte Sterkens ** 13:03
Yes. And so these assistive listening systems were being installed. But they are, but the systems man required that the consumer would go to a service desk and pick up a listening device. And that means, you know, how do you know when you go to the theater that you have trouble hearing until the show starts right? So now you're going to go have to go back to the service desk, pick up a listening device and sit down? My experience was Michael, that my patients didn't bother with these systems. They didn't want to use these systems. Well, fast forward to 2008. I am at a meeting for consumers who are hard of hearing. And a professor from Hope College in Michigan came to speak about a topic called hearing loops. And I'm the only audiologist in the room and that it was familiar with hearing loops. They were already in schools for the deaf and hard of hearing in the Netherlands back in the 70s when I was going to school, but they were not being used in this country. And Dave Meyers started to explain how he had been able to foster hearing loops in Western Michigan, to great benefit of the users and maybe a little sidebar. A hearing loop is an assistive listening system that broadcasts the audio from the PA system wirelessly to the hearing aid as long as the hearing aid as a telecoil built in.
 
</strong>Michael Hingson ** 14:52
What isn't so coil.
 
<strong>Dr. Juliëtte Sterkens ** 14:53
It's a little copper coil, a little tiny coil that's maybe two millimeters. in height and millimeter in width, that is embedded in hearing aids and has been in hearing aids for 5060 years. And if you have a T coil in your hearing aid, and there is a hearing loop installed, when you go to the theater, you don't have to go to the front desk and pick up a system or a listening device, you can just sit, activate the telecoil on the hearing aid, generally, it means pushing a button on a hearing aid, and activate that feature in your hearing aid. And now the sound from the PAC system starts streaming direct in the hearing aid. And suddenly, the consumer, the user of the hearing aid, who was really struggling to hear voices from the stage, or from a lectern, or from an altar, can hear that audio wirelessly direct in their ear. And and if the hearing aid is programmed properly, it'll do so without any background noise.
 
</strong>Michael Hingson ** 16:09
Oh, and that? Oh, go ahead. No,
 
<strong>Dr. Juliëtte Sterkens ** 16:11
go ahead. Ask your question.
 
</strong>Michael Hingson ** 16:13
How is that different? Or why is that more effective than what you described earlier, which is the person who gets a hearing aid that has technology that plugs into the television then broadcast to the hearing,
 
<strong>Dr. Juliëtte Sterkens ** 16:28
ah, this technology that is used for little remote microphones or televisions is Bluetooth technology. But that it's the sound transmission is happening via Bluetooth. That technology cannot be used in live events, because there is a significant delay of the audio. Because of the processing that's happening, the sound has to come from a Bluetooth transmitter, go to a smartphone from the smartphone to the hearing aid. And if the Wi Fi in the building isn't very fast, the audio arrives in the ear at great latencies. So there is no at this time, public assistive listening systems that use Bluetooth that happen in real time. And for that reason, we use FM, infrared, or hearing loop technology for publicly installed assistive listening systems.
 
</strong>Michael Hingson ** 17:45
So the the coil and the loop on the loop is actually transmitting FM then that's the coil receives is that what I'm gathering
 
<strong>Dr. Juliëtte Sterkens ** 17:58
is what you're what's happening. The hearing loop, in its simplest form is a copper wire installed around the perimeter of a seated area. So let's say it's a meeting room, there's a hearing loop installed in the floor or in the ceiling. When an audio signal is is amplified through that wire, it creates changes in the magnetic field. And the coil, of course, can be magnetically induced, that signal can be picked up by the little coil in the hearing aid with the exact same clarity as the audio that's being broadcast by the
 
</strong>Michael Hingson ** 18:43
wire. How does the information get to the loop
 
<strong>Dr. Juliëtte Sterkens ** 18:49
from a microphone. So a hearing loop system needs to be connected to a microphone from a PA system that's installed in a room. So first and foremost, there has to be a PA system in the room, there has to be a microphone being used at the lectern, that signal isn't only sent to the speakers so that the audio is broadcast into the room. That signal is also broadcast to a hearing loop amplifier. And the amplifier is broadcasting the audio via electromagnetic waves into the room that the hearing aid can pick up.
 
</strong>Michael Hingson ** 19:34
So that's even different than you'd mentioned FM before. So you're not even really using FM there. No you're not. Unless you have a microphone that that does FM that goes to the PA system that goes to the loop.
 
<strong>Dr. Juliëtte Sterkens ** 19:47
Yes. So there are assistive listening systems that use FM technology. But that requires every user of the system to go and pick up an FM receiver, right. And frequently they come with headphones. Right and the headphones are generic, are not specifically programmed for the user's hearing aids. And the telecoil. And the hearing aid that the consumers wearing is programmed specifically for their hearing loss. So activating a telecoil, in a hearing aid and hearing in the loop means that the consumer hears the sound as it was meant for their individual prescription. So, in the grand scheme of things, if a consumer is either asked to go to a service desk and pick up a listening device, or just walk into a facility sit down, and when the show starts, turn on a telecoil. In the hearing aid, what do you suppose the consumer will choose?
 
</strong>Michael Hingson ** 21:00
They're gonna choose the thing that will give them the greatest ability to hear or to get the information that is that is actually being provided. So of course, they're going to use the looping the coil, if they have
 
<strong>Dr. Juliëtte Sterkens ** 21:14
they often they are, and it's, and it's so convenient. And so when I heard Dr. David Meyer speak in 2008, and he mentioned how hearing loops, were making a comeback, greater awareness of the ADEA and the requirement that these systems have to be hearing aid compatible. I just went, Oh, my God. I mean, there's the solution to my patient's problems. And basically, all I wanted to do Michael is helped my patients here in Oshkosh, Wisconsin, if I can get these loops installed in churches, and in the Oshkosh Grand Opera House, my patients are just going to think this is wonderful. And it was it blew my patients away how they could go to the church, and sit down and activate their telecoil. And here and from from starting what I initially call the Oshkosh hearing loop initiative, I also ended up seeing patients and Nina from Nina, I'm from Appleton and they want loops in their churches. So pretty soon it kind of blossomed out to the Fox Valley area, we are about an hour south of Green Bay, in Wisconsin. And then I also started educating audiologists in the state why this is good, not only for their patients, but it's also good for them. If your patients, if if the places where your patients do the most complaining about their hearing aids, if you can make them among their best places to hear, they're going to love you not only that, they're going to talk very positively about hearing aids, they're going to encourage their friends to look into this. So it's good PR, it's good advertising.
 
</strong>Michael Hingson ** 23:18
So a hearing. But so a loop essentially goes around the whole room perimeter.
 
<strong>Dr. Juliëtte Sterkens ** 23:27
It's there's different kinds of loop configurations. If a building doesn't have a lot of metal if it's an older structure, for example, now I'm just a Lutheran Church in Oshkosh. With a basement and community gathering space underneath the sanctuary. The loop can literally be installed as one big loop around the seated area in the church and the loop will not only broadcast the audio into the church itself into the sanctuary, but also into the basement. If a facility has a lot of metal, for example, a library meeting room with a lot of Reem steel reinforced concrete. That facility will require what is called a phased array loop. And it's an array of multiple wires in the shape of loops that are laid on top of each other in order to create a strong enough signal. So there's much more involved than me saying, Oh, you have to do a string or a wire around the perimeter of a room. And that's why train loop installers are so important in this process.
 
</strong>Michael Hingson ** 24:47
How expensive is it to install? Whoop, yeah. You know, that's going to be a question that come it's
 
<strong>Dr. Juliëtte Sterkens ** 24:54
absolutely going to be a question. Now. Do people ask you how expensive it is? To install real signs, or install wheelchair ramps, oh, sure. You get that question also. Okay, well, and
 
</strong>Michael Hingson ** 25:15
it's even well, when it comes to wheelchair ramps, it's Oh, it's too expensive, I can't afford to do that now. And the ADEA, I won't say gives them an out. But the ADEA says, unless you're doing other major modification to a building, then you don't need to go off a modifier to install the ramp. But if you're modifying then you have to include the ramp. Of course, if you're building a new building, the cost to put in a ramp is negligible, if anything at all, because you just designed it in. So it's all in the after part after market part where those costs come in for Braille signs. Again, there are assumptions as to how expensive or not it really is, so that the questions do come up. Yeah,
 
<strong>Dr. Juliëtte Sterkens ** 26:06
that's me know what, that's a very interesting perspective for me to learn about. In in Wisconsin, a lot of hearing loops are being installed in the price ranges of three 510 $1,000. It really again, it depends on the amount of metal in the building, the size of the facility, the size of the room that you want looped, and the cost of hiding the wire, the effort required to hide the wire. So if there's carpet tiles in the meeting room, they can just easily be pulled up. Sure, flat, flat wire can be installed underneath the carpet tiles, carpet tiles go down. And literally, it can be done in a day, in a couple of hours. They can also be installed in the ceiling. But you're absolutely right. If you're dealing with very large facilities, where there's permanent carpeting installed, now the carpeting has to be cut, right, and that people are leery of having that done. So in in Oshkosh, I found that the places that aren't even mandated to have this to have assistive listening systems installed, were the most receptive, and those were houses of worship. Because where do people go 5060 times a year, and want to hear need to hear, right. So a lot of my effort in the beginning, circled around places that I knew were remodeling. Places that I knew would be receptive. And those were the houses of worship my patients belong to. And, literally, I would go to meetings, if there was a new school in the process of being installed, I would reach out to the school or to the architects, a lot of my work has involved reaching out to architects who think that assist of all assistive listening systems are alike. And if that's the case, let's put in the cheapest one course. And that's an FM system. But there's much greater awareness among consumers. I have done a lot of work around the country educating hearing care professionals. And the Hearing Loss Association of America H L. A. They have started what is called a get in the hearing loop program. They are literally actively advocating on behalf of consumers with hearing loss.
 
</strong>Michael Hingson ** 29:02
Well, it's interesting, this is truly all about, if you will, electrical or electronic induction. Yes, having grown up in a science oriented world, I understand what electric transformers are, you know, we hear all the time about transformers and now a lot of the technology is a little bit different but really a transformer the thing that you would plug in and you would then get a stepped up current or voltage or whatever was all about induction. And we won't go into transformer theory here but it's perfectly understandable. Anyone that studies electricity and electronics. Why this system kind of works because the Europe you're literally just creating a magnetic field and the coil is the other part of if you will the transformer that is integrated into a hearing aid Were into an assisted living device, and is picking up the magnetic pulse changes from the loop. So directly from an electronic standpoint, this is electrically trivial. There's nothing new that we haven't known for years.
 
<strong>Dr. Juliëtte Sterkens ** 30:16
No, no, and but the issue has been that consumers aren't educated about this technology, they don't even know this type of accommodation exists. And there has been some resistance on behalf of the hearing care professionals who say, well, but putting a telecoil in a hearing aid makes it bigger, makes the hearing aid bigger. And while that is true, it also makes the hearing aid a lot more useful, a lot more beneficial. So it's, it's educating not just the consumer, but the hearing care professional that in the end, the consumer, where's the hearing aid to hear better, right. And it is up to the hearing care professionals to educate consumers, that these types of systems and technologies exist. So there's a lot of people who are walking on this earth with hearing aids that have built in telecoils. But the telecoil may have never been activated, it needs to be activated in the computer by the hearing care professional, the hearing care professional may have never demonstrated the benefit of a hearing loop. So I would love for the listeners to demonstrate what a hearing loop can do. And I have a little audio demonstration that if you would permit me, I'd be happy to play that so that the listeners can hear what the difference is all about. Sure,
 
</strong>Michael Hingson ** 32:03
let's do that. And you go ahead and set that up. And I will just explain what Juliet is doing is she's going to share her screen. She's enabled her audio, so that we'll be able to hear this demo and what you're going to hear I have not heard it all the way through. But what you will hear is what essentially, a person not close to a stage will hear just with a hearing aid. And then as I understand it, the telecoil will be activated.
 
<strong>Dr. Juliëtte Sterkens ** 32:33
Correct. So the first half is the audio as if it were coming through the hearing aids microphone, and the second half is as if it's coming through the loop. So let's see if technology works here we got right. She was dreading
 
32:52
getting older. What's the only way to avoid getting to die right now we all want to live a long life. We don't want to get older in order sitting there and are the young people in their 20s and 30s and 40s, making fun of older people making cracks about older people. They're making fun of what they themselves are going to become.
 
</strong>Michael Hingson ** 33:18
And it's clearer what happened there because at first what we were hearing was the microphone in the hearing aid picking up not only the speaker from some distance away, but all the other ambient sounds. Yeah, and no matter how directional, you make a microphone, it's still going to pick up What's between you and the person speaking. But then when the the loop and the coil were activated, or the loop was activated all along. But when the coil was activated, now you're hearing just what comes from the loop. So the only way you would hear ambient noise besides the speaker speaking is if the speaker's microphone picked up that information,
 
<strong>Dr. Juliëtte Sterkens ** 34:06
Michael II that's really perceptive. The hearing aid can be programmed to still pick up some ambient sound, because you can imagine, if you're very hard of hearing, and you switch your hearing aid to telecoil you stop being able to hear your own voice. You no longer hear the person sitting to your left or your right at that meeting. You're only hearing what's coming through the mic from the PA system. And that can be kind of isolating. And and in church, you can't hear yourself sing right. And so as an audiologist I can program the hearing aid to pick up ambient sound, but turn down the sensitivity by by five or by six or by 10 DESA Pulse so you can still hear, but it's a lot quieter. And that makes the sound from the loop stand out even more. So that the understanding the you know, the signal to noise ratio is improved to a level where you can just sit back and hear and follow the meeting with ease. And it blew my patients away. I mean, I had patients tell me, after they had an experience in a loop, one, one person told me and this is a gentleman who was very hard of hearing was only wearing one hearing aid, the other ear was deaf. And he said to me, I can hear so well in the loop. So that's what it must be like to be normal hearing. And he had been hard of hearing his whole life. But hearing in a loop can be life changing for people who have lost a lot of their hearing. And that's really what motivates me. And it was the reason I stepped out of my practice ankle. Back in 2012, I gave up my audiology practice, to become the H. L. A. 's national hearing loop advocate. And you know, Michael, of course, it helps that I like to talk. But I so I do a lot of consumer education, a lot of public speaking, professional meetings, lot of lectures, and then when the pandemic hits. It also gave me a new way to reach out to people via zoom. So I've done lots of zoom lectures about the technology, and just trying to reach more and more people. So you inviting me to this podcast is huge, because you've got a listenership different, you know, the more people hear of this technology, they go, wait, I may not use hearing aids, but my mom does. Or my dad or I have a neighbor, or I have a friend, or I belong to a church. And why do we have this in our church? No. And I'm really proud to tell you that we're almost at 500 churches in Wisconsin, almost 900 places have installed these hearing loop systems. And it's kind of moving by word of mouth, because they work. They work well. And once they're installed, it's like electrical wire. Once it's installed, you're done.
 
</strong>Michael Hingson ** 37:40
Going back to something that you said earlier. Today, in our world with hearing aids being manufactured in an ever increasing number, how many of the hearing aids include the little telecoils?
 
<strong>Dr. Juliëtte Sterkens ** 37:57
Yeah, the percentages vary for people who are severely hard of hearing. So these are people who without a hearing aid, can barely hear normal conversation or people to whom we have to shout in order to be barely heard. The numbers are between 50 and 90%. And frankly, it depends a little bit on the philosophy of the audiologist. My philosophy was, was really about giving my my patients as many tools in their hearing aid toolkit as I could give them. And some audiologists are perhaps working with manufacturers where the telecoil indeed makes the hearing aid a little bit larger. And in when that happens. They they may opt for the smaller hearing aid rather than ask the patient, where do you not want to hear? Right? I mean, you're getting a hearing aid to hear and the consumer doesn't really understand that the hearing aid is still a compromise. So a lot of my outreach has also been to educate consumers, how to buy hearing aids, what are the features that are important that they look at? And certainly if people are watching or listening to this recording, there's a website called hearing <a href="http://loss.org" rel="nofollow">loss.org</a> that is H L A's national website where there's lots of good information for consumers about hearing, living with hearing. We're living with hearing loss, how to buy hearing aids and there's also a website called hearing <a href="http://loop.org" rel="nofollow">loop.org</a> That is the website from Dr. David Myers at Hope College, it's only informational website so that consumers can learn more about hearing loops themselves.
 
</strong>Michael Hingson ** 40:15
So, again, though, going back to the discussion of hearing aid, manufacturing, there are still a number of hearing aids that are being constructed without putting the coils in them.
 
<strong>Dr. Juliëtte Sterkens ** 40:30
Correct? Alex some of it, why
 
</strong>Michael Hingson ** 40:35
not? How expensive? How expensive? Is it? To truly put a coil in maybe a better way to put it as why don't we just do it at all hearing aids? Because you don't know where they're going to end up?
 
<strong>Dr. Juliëtte Sterkens ** 40:45
Exactly. I wish you would come with me, when I talk to the hearing aid manufacturers and ask that common sense question. The coil itself has been estimated to add between two and $5 to the cost of a hearing aid. But to integrate it in the software in the programming of the device, obviously, there's a greater expense involved. And it's my understanding that there can be some interference with the coil, and the recharge ability of the hearing aid. So what we're seeing is that there are some rechargeable hearing aids on the market, where they don't add a telecoil to the device. But the manufacturers have heard me I've been very vocal at conferences, and meetings with manufacturers. And the manufacturers have now added telecoils to the remote microphones. So if you are listening to this broadcast, and you think I have a hearing aid, but I don't think I have a T coil all is not lost, you may be able to get access to the signals from hearing loops. If you ask if your audiologist can provide you with a remote control that has the T coil built in, it becomes a little bit more cumbersome, or a little bit trickier to use. Think of my mother who's 96. You know, she can find the push button on the hearing aid, but she would have a heck of a time with remote control and keeping a charge and all that other extra stuff that you have to do.
 
</strong>Michael Hingson ** 42:32
Yeah, and that's understandable. So it gets back to ease of use. What do you think, is the ramification for all this of now the FDA saying that we don't need to have prescriptions for hearing aids, which I would think is going to cause prices to drop, but also numbers of hearing aids probably to increase.
 
<strong>Dr. Juliëtte Sterkens ** 42:59
The good news is that there are some over the counter devices that have telecoils built in. So there aren't many. But there are a couple that have the T coil built in. And there's outreach being done to other manufacturers to include the telecoil. Again, because it doesn't add a lot to the expense of the devices. The over the counter devices, I think will make people more aware that something can be done. They may not be as adjustable to their specific hearing loss. They may not have the same sound. They may not be as durable. As some of the hearing aid devices. I mean, these hearing aid devices. I've worked with hearing aids that could easily last 6789 years. Imagine worn on your ears where you perspire, handled dirt and dust and what have you but these hearing aids keep on going. And I wonder about the durability of over the counter devices, are they going to be the same? And is the consumer going to know how to clean them how to maintain them what to do when they get earwax in them. The audiologist does a lot more than fitting the hearing aid. They counsel patients, you know how to live better with hearing loss or how they maintain the hearing aid. I used to see some people back every three or four months just because of the problems that they had with earwax and others I would only see once a year or only when they had a problem. But these over the counter devices, it means that the consumer has to become the expert. Right. And what are they going to do when the hearing aid malfunctions so they're going to take it back to Best Buy?
 
</strong>Michael Hingson ** 44:58
Yeah, that's, of course is the issue isn't it?
 
<strong>Dr. Juliëtte Sterkens ** 45:01
At this the issue, it is, you know, you can buy readers and they work for run of the mill difficulties with your eyes if you can no longer see fine print. But if you have great differences between eyes like I have, or if you have a astigmatism those glasses aren't going to work very
 
</strong>Michael Hingson ** 45:24
well for you. Right. But in, in, in reality there are there other reasons why glasses won't help other than just with age related macular degeneration. But but the reality is that we haven't collectively chosen to deal with that either. And I think that's what I'm hearing is the same thing. Regarding hearing because we, we just don't yet consider it the priority, it probably needs to be
 
<strong>Dr. Juliëtte Sterkens ** 45:56
now and and of course the baby boomers are aging, Michael, big time, you know, the oldest ones are turning is it's 77 this year. And we know that while hearing loss, its origins are going to start in your 30s and 40s. You know, with as far as hearing loss goes, it's important not to be exposed to noise. It's important to live a healthy life, it's also important to choose your parents wisely, because if they had hearing trouble, the odds are you are going to be dealing with it also. But hearing loss definitely accelerates in our 70s and 80s. I've seen this very clearly with my mother. And she's now to the point where she has to wear her hearing aids all the time. Otherwise, she misses out. And she does like to do that. And that means that as the baby boomers age, I think there will be more and more attention paid to the fact that hearing has a significant effect on our quality of life. And there's now also some studies to show that having hearing loss is a contributing factor to an earlier onset of dementia, it doesn't mean it's going to cause dementia, but it's going to contribute an untreated hearing loss has been identified as one of those risk factors. So
 
</strong>Michael Hingson ** 47:38
I use this Do you have any notion if you don't
 
<strong>Dr. Juliëtte Sterkens ** 47:41
hear well, if you kind of checkout, so to speak of conversation, if you're not involved with hearing, that part of the brain is no longer stimulated. And it means that you have to pay more attention to hearing you have to allocate if you will, more of your available brainpower to hear and that's taxing on a person. And so if you if you have it somewhere in your genetic makeup, the fact that you may be prone to dementia. If there is a family member with dementia, and you have beginning hearing loss, I would be the first person to go and do something about my hearing. Because I know that having hearing loss contributes accelerates the onset of dementia, if you will. So that's usually when people say, well, when should I start with hearing aids? I said if you have hearing loss, if there is a risk factor, if your parents have hearing loss, that means that you could be at risk for greater hearing loss as you age. And then if there's dementia in the family, I would start sooner rather than
 
</strong>Michael Hingson ** 49:14
later. I'm curious to see if if you're aware of this in any way. Have any similar studies been done regarding the whole concept of eyesight and loss of eyesight? Do you know I don't.
 
<strong>Dr. Juliëtte Sterkens ** 49:32
After a great question, though. Yes, yeah. Yes, I'm gonna make a note of it myself. So if I find anything, I'll let you know,
 
</strong>Michael Hingson ** 49:40
please. It would be interesting to know about that. Because I think that my belief anyway, is that the reality is we get a lot more information. Each of us gets a lot more information from what We hear than what we see no matter how good our eyesight is, because eyesight is still only really? What about 100? If that much 180 degrees roughly. So you don't hear what's you don't see what's behind you, you don't see what's above you unless you look. And typically you look because you hear. And so yeah, go ahead.
 
<strong>Dr. Juliëtte Sterkens ** 50:23
Yeah. All right ears, it just one example how incredible our ears are, right? First of all, they're attached to her brain, which is very important in the point that I'm trying to make, in that if you go to the beach, Michael, you don't have sight. But if I close my eyes, I can hear the birds flying up above. In front of me, I can hear the little children behind me, I can hear cars going to a parking lot. I can hear the waves, I can hear the wind. And I mean, it's a it's a complete scape. I can I can hear all this by just simply paying attention. And if I hear people talk, and I think they use the word Juliet in conversation, oh my God, my brain is just gonna go zoom, and try and focus on what these people are saying, because I think they're talking about me. When you were hearing aids, when you were hearing aids, Michael, all the sound is right in the ear, the ability to, to focus on sounds in the front and in the back. And the and up above and below, is diminished. And that's it's really it goes from 3d to maybe 2d or 1d. And that means that consumers really have a hard time picking out voices from background noise, no matter how good the hearing aids are,
 
</strong>Michael Hingson ** 52:11
are there any technological advances coming that will be able to reintroduce that multi dimensional sound scape, so that people will be able to tell directionality again,
 
<strong>Dr. Juliëtte Sterkens ** 52:28
not that I'm aware of what I am aware of, is that there is a lot of work being done on Bluetooth LE audio. And that's eventually going to allow somebody with a smartphone to share audio from their phone to multiple headsets. And the hope the hope it's not been accomplished yet, is that there will be a public assistive listening system available with Bluetooth LE audio as well. They've named the technology aura cast. And that might mean that the silent televisions at airports can be made audible if a consumer uses their smartphone and wireless ear plugs. But eventually, it would also mean that there could be audio broadcast from public places direct into hearing aids. Now, hearing aids are very small. They have very small antennas. We don't know what kind of audio delays they're going to be. But the Bluetooth special interest group is working very hard to try and include hearing aids as individual receivers for the broadcast of Bluetooth LE audio. And while they hope that this is going to happen in a year or two, I think it's going to take much longer. But if that happens, people with hearing aids are going to be able to hear announcements at an airport, get the audio from their TV or their smartphone and in church if the church has this technology installed, the hear this technology in their hearing aids. But it will it's it's it's a heavy lift, if you will consumers will all need new hearing aids all need new smart phones. I mean these dongles have to be installed the world over while there are a lot of countries including the UK that have mandated hearing loop technology as the technology of choice. So there has to have been some change made some changes in the law for that too. happen, I estimate about 10 years or so,
 
</strong>Michael Hingson ** 55:04
there is something called binaural sound and binaural microphones where you can have a microphone or two microphones that actually give you the ability to record directionality. And you can use earphones and actually hear the sound that sounds like, well, it could be coming from any direction. And I've seen and heard some really great demonstrations of binaural sound where listening through regular earphones, It even sounds like a person is behind me and talking. But they're using these microphones. They're not overly expensive. But it would be interesting to see how somebody could bring some of that binaural technology into what happens with hearing aids.
 
<strong>Dr. Juliëtte Sterkens ** 55:53
Yeah. And of course, it would require the use of microphones. And everything hinges on Well, proper use of microphones, as you're
 
</strong>Michael Hingson ** 56:03
sure. Yeah. But it's it is something to look at as the demand grows for being able to have technology that allows people to hear better. Yeah, so it will be interesting to see how good
 
<strong>Dr. Juliëtte Sterkens ** 56:20
I am. My guess is, yeah, my guess is that the gaming industry will be all over this.
 
</strong>Michael Hingson ** 56:27
So the gaming industry should, it would make it more possible for if they did it right. For me to be able to play games than it does. If you talk about virtual reality, if they truly did that, and built in the rest of the interfacing technology to allow me to be able to access games. You're right, it would be interesting, and it would be worth doing. I have a question that is unrelated somewhat to all this, you have used the term deaf and hard of hearing. And you have avoided hearing impaired why.
 
<strong>Dr. Juliëtte Sterkens ** 57:08
Generally, and and you know, there's people who are hard of hearing, who don't like the term hard of hearing, they call themselves a person with hearing loss. Some people prefer the term hard of hearing. A lot of people don't like the term hearing impaired. And why I think it's it's much more a it's a sensitivity, you know, how they feel about their own hearing loss. So if you're born hard of hearing, it is what it is. But your hearing isn't impaired it if you were born that way. But if I have not used the word DEAF, is that in the in the heart of hearing community, Deaf implies that there is no ability to hear sound. And people like that generally don't wear hearing aids. They use sign language and estimates estimates are between one and 3% of all people with hearing loss are essentially deaf and use sign language to communicate. The other 97%. use hearing aids to hear speech. And so frequently they don't use the you use the term deaf although sometimes they will. Just to make it simple. You know, they say I am deaf. And then people think, oh, this person can't hear. No worries, I will wave to you when it's time to board the airplane, for example.
 
</strong>Michael Hingson ** 58:55
Yeah, in our society, and this is why I asked the question, not setting you up. But just to make the dichotomy comparison, we still refer to people as blind or visually impaired and visually impaired has two connotation problems one visually, I don't think that overall, you can say I'm different, because I happen to not see so visually, I don't look different. And impaired. Again, the same thing. And I think that's exactly what you say. We're not impaired. But that's still what we use because people so greatly emphasize eyesight over anything else. And if we've heard something today, with you, that makes a lot of sense. It's in reality, we do get more information from what we hear, but we don't tend to focus on that because we are taught that without eyesight and to a degree without being able to hear we're just lost souls and that's just not the way it is at all. Now
 
<strong>Dr. Juliëtte Sterkens ** 59:59
and A the Hearing Loss Association of America once a year has a conference. And it's you know, in different areas of the country, it's anywhere between, you know, 515 100 people who attend these conferences, and people with hearing loss. You know, it's a spectrum, I want to call it the spectrum disorder, some people have very mild hearing loss, but their ears have so much trouble discriminating speech, that they really struggle and almost function as if they're deaf. And there are people who are very hard of hearing, but as long as they're wearing a hearing aid, or a cochlear implant, they do quite well. But, you know, these, these come the conferences focuses on how to live better with hearing loss, what technology can do for you. I mean, there have been such tremendous changes, and improvements in technology, that IF listeners have family members who are very hard of hearing, or are really struggling with hearing aids, I encourage them to look into cochlear implants, they can be life changing. Cochlear implants can be of benefit of people who have lost almost all of their hearing, and with the implant are able to hear, again, at the three to six foot distance with great ease. So lots of technology upgrades, but there's still devices with microphones on the ears. And for that reason, they still need assistive technology. And that's why, you know, I won't be without work as a hearing loop advocate.
 
</strong>Michael Hingson ** 1:01:53
For a long time. You mentioned to me somewhere on the line that you're doing some work with Google Maps? We are and that if you would
 
<strong>Dr. Juliëtte Sterkens ** 1:02:01
well, but it's I'm very excited to tell to talk about this, because as a consumer, how do you know where a hearing loop is installed? Right. There are some websites that try and keep track of where these loops are installed. But Google Maps as part of his accessibility feature, are is now permitting businesses to list hearing loops as an accommodation. And you're probably familiar with the fact that Google Maps lists whether a place is accessible for wheelchair users, whether the bathrooms are accessible, or whether they have wheelchair ramps, while they now also permit the dimensioning of assistive hearing loops. And the best place at this time to go is the hearing loss. That org website and Google the word Kiddle. Git H L, which stands for get in the hearing loop, because the hearing loop advocates in the Hearing Loss Association have developed a complete toolkit and the Google Maps toolkit so that we can educate consumers how to find these hearing loops on the web. And if you don't find one, but you sure wish there was one. We teach people how to write reviews on Google Maps. Because you know, reviews work when you go to a restaurant, what do you do? I personally check the reviews before I make a reservation. And so if these reviews list that consumers love the hearing loop that they have installed, businesses are going to be more aware that this type of accommodation pays off is important, right?
 
</strong>Michael Hingson ** 1:04:07
Absolutely. Before we close, I thought it would be fun to do one more demo with something that we did before we started. And I do it because I want people to understand why we do the podcast the way we do because I always ask people who come on to provide us with them using a microphone and not just a built in laptop microphone, and I'm going to show you why. It's important that like you did today your audio was great. You use a headset. Here's what it sounds like. If you're listening or if you're speaking to me and you're just using your laptop computer microphone, check this out. Okay, I have now switched to the microphone built into my camera, and you can hear what the total difference is. It's one Trouble. And this is what we don't ever like to get on podcasts. Because what we want people to be able to do is to hear our patch podcasts Well, right?
 
<strong>Dr. Juliëtte Sterkens ** 1:05:11
That's right. That's right. And you know, and Michael, I have done that same demonstration just by removing my headset and moving it about two feet. This is about as far as my arms reach. And now I'll put the microphone back on my ears. And people go, Whoa, that's a huge
 
</strong>Michael Hingson ** 1:05:31
difference. Well, huge difference. And even the reverberations are less from your microphone than they are from the laptop microphone, which is omnidirectional and supposed to be able to pick things up from a distance. But it sounds horrible.
 
<strong>Dr. Juliëtte Sterkens ** 1:05:46
It sounds horrible. And because we've all been on Zoom, we are far more aware. But people with as a normal hearing person, one can accommodate for those changes, it takes more effort. But I could listen to you if I had to, right. But a person with hearing loss, who is already hanging on by their fingertips, so to speak, in order to hear you because maybe you talk fast, or maybe you have an accent. If you talk through your video microphone, that person will fall off the cliff, their fingers, they're gonna have to let go, because they struggle already so much. And I'll be honest, I didn't realize how much my patients were struggling in those public places until I got involved with hearing loops. And then it was the quarter dropped just like, well, of course, they can hear better in the loop. And so that just motivated me to go at this even harder. And I'm happy to say it's a message that's resonating around the world around the country, and people are listening and your podcast. Thank you, Michael is going to make a difference.
 
</strong>Michael Hingson ** 1:07:16
Well, I hope so. And we really appreciate you being here as well tell me and tell the folks listening, how can they maybe reach out to you and learn more about this, contact you and so on? Yep,
 
<strong>Dr. Juliëtte Sterkens ** 1:07:31
I have a little website called loopWisconsin, www dot <a href="http://loopwisconsin.com" rel="nofollow">loopwisconsin.com</a>. And my email, my contact information is right on the website. They can also reach out to the get in the hearing loop committee from H L A. And again, if they go to the <a href="http://hearingloss.org" rel="nofollow">hearingloss.org</a> website and click on hearing loop resources, they'll be able to find an email address there. And then a whole group of hearing loop advocates will jump into gear. So if people have questions about loops, or about whether their hearing aids have telecoils, we are all very willing to help. If you don't ask, you won't get the help.
 
</strong>Michael Hingson ** 1:08:21
Right. Exactly right. And I also know that we met you through Sheldon Lewis at accessibe we did. So where does accessibly fit into what you do.
 
<strong>Dr. Juliëtte Sterkens ** 1:08:33
I reached out to accessibe to see what I could do to make my website accessible for people with disabilities. And accessibe got me in touch with Sheldon and I can't say enough about the context that I have made through accessibe and how accessibe has helped to kind of get that message out there. I think they've been very focused on people with who are blind or people who are a mobility impaired but I don't think they had given hearing loss and hearing accessibility a lot of thought and I tell you they've pulled out all stops so I want to thank accessibe for doing what it's done for this technology and I just had a blog post it and I will send you the link Michael so that you can add it to your notes. We I was just posted last week by accessibe
 
</strong>Michael Hingson ** 1:09:39
actually I think accessibe has given a lot of thought but some of the things that accessibe does with the artificial intelligent widget and so on are not as easy to add present. Bring into the automated world from a standpoint of deaf or hard of hearing that It is still technology that has to catch up a lot. So it has to be done more through manual remediation, but accessibe is aware of it. So it's great that you and accessibe have established a relationship that I think will help. Well, I want to thank you again for being here. We were supposed to do this for an hour. And we are now up to 70 minutes, because we're having way too much fun here, right? Yes,
 
<strong>Dr. Juliëtte Sterkens ** 1:10:25
yes. Well, you and I could probably talk for another half hour. But
 
</strong>Michael Hingson ** 1:10:30
yeah, I think they might get bored with us. So I want to thank you again for being here. And I want to thank you for listening to us. Please reach out. I'd love to hear your thoughts and comments about this today. Juliette has been wonderful. You can reach me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. I also invite you to go to my podcasts page, which is www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening to the podcast today, like on Apple, iTunes or wherever, please give us a five star review. We appreciate your reviews. We appreciate your thoughts. But I would really appreciate you reaching out to me and telling me what you thought things that we ought to improve or if you love us, that's great, too, then if you know of more guests that we ought to have and Juliette you as well, if you know of other people who we ought to have honest guests on unstoppable mindset. We would love to hear from you about that. So again, Juliette, I want to thank you for being here and educating us a whole lot today. This has been absolutely enjoyable, and fun.
 
<strong>Dr. Juliëtte Sterkens ** 1:11:44
Thank you very much, Michael.
 
</strong>Michael Hingson ** 1:11:51
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Audiologist with Dr. Juliëtte Sterkens</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fd8b3f82-3936-4073-a7ec-401029f1dc91.mp3?source=rss&amp;ext=asset.mp3" length="47977452" type="audio/mpeg" />
<itunes:episode>125</itunes:episode>
</item>
<item><title>Episode 124 – Unstoppable Mom with Jody Hudson</title>
<guid isPermaLink="false">https://pinecast.com/guid/6c6e68c1-d259-401c-956e-3047eb4ea170</guid>
<pubDate>Fri, 05 May 2023 11:00:58 -0000</pubDate>

<itunes:duration>01:02:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/607b2058-afb7-45a2-8a1c-e61d5836047e/UM124-Jody_Hudson-Coverart.jpg" />
<description><![CDATA[<p>Jody Hudson was born in Michigan but has moved a number of times since graduating high school. She spent 15 years in the retail industry. She then spent five years being a stay-at-home mom before finding new employment in the nonprofit sector.</p>
<p>Her story sounds somewhat typical, right? Not really. Jody has a much different story to tell which you will get to hear on this episode of Unstoppable Mindset. Jody is the penultimate unstoppable person. Jody’s second child, Alex, was born in 1995. Alex was a very active child and worked hard at everything she did.</p>
<p>While in the fifth grade, Alex began exhibiting physical symptoms which eventually lead to her no longer being able to be an athlete and active person. In high school, she began losing weight. No doctor could diagnose what was happening.</p>
<p>It wasn’t until college that happenstance lead Jody and Alex to a doctor who correctly diagnosed Alex’s condition as Lyme’s Disease.</p>
<p>Listen as Jody tells hers and Alex’s story. She will tell you about the book she wrote as well as about the Alex Hudson Lyme Foundation.</p>
<p>This episode is very powerful, and Jody leaves us with strong advice we all can take to heart when we are presented with life challenges.</p>
<p><strong>About the Guest:</strong></p>
<p>Jody Hudson, Grants and Philanthropy Director for California CASA (Court Appointed Special Advocates), is a fundraising professional with over 15 years of nonprofit leadership experience. She is the CEO and founder of the Alex Hudson Lyme Foundation, an organization that seeks to increase research efforts and patient support for Lyme disease and MCAS. Before joining California CASA in 2021, she served as Vice President of Development and Communications for Girls Scouts of Central California South and, before that, led the Catholic Charities Diocese of Fresno as Director of Operations. In 2018, Jody was honored with the Marjaree Mason Center Top Ten Professional Women Award.
Hudson is also an author and speaker.  Her book, <em>My Promise to Alex: Through Pain Comes Purpose</em>, is a memoir about her daughter’s journey with Lyme disease and her passing at the age of twenty-two on March 24, 2018. For more information on Alex’s foundation, please visit <a href="http://www.alexhudsonlymefoundation.org" rel="nofollow">www.alexhudsonlymefoundation.org</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>You have been listening to the unstoppable mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes please visit w w w dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>. Michael Hinkson is spelled mi ch AE l h i n g s o n. While you're on the site. Please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of anyone or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hangsen.com" rel="nofollow">hangsen.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free ebook entitled blinded by fear. The Unstoppable mindset podcast is provided by access cast an initiative of accessibility and is sponsored by accessibility. Please visit w w w dot excessive <a href="http://b.com" rel="nofollow">b.com</a> excessively is spelled ACC e ss IBE. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again ne
<strong>Michael Hingson ** 00:00
Access cast and accessibly initiative presents unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet Hi, I'm Michael Hinkson, Chief mission officer for accessibility and the author of the number one New York Times best selling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion, and acceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The Unstoppable mindset podcast is sponsored by accessibility, that's a cc e ss I, capital B II. Visit <a href="http://www.to" rel="nofollow">www.to</a>. Access a <a href="http://b.com" rel="nofollow">b.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome to unstoppable mindset. Today we get to interview Jody Hudson and Jody has got a very good and strong and compelling story to tell. She is a person who has worked in the world for a while. She is the Director of of grants right for California casa.
 
<strong>Jody Hudson ** 01:43
That's correct. The advanced philanthropy director,
 
</strong>Michael Hingson ** 01:46
advanced philanthropy director Wow. And, and, and again, but there's a lot more to Jodi than that. So we're gonna get to it. So Jodi, welcome to unstoppable mindset. Now, where are you? Exactly.
 
<strong>Jody Hudson ** 01:58
So I'm in Fresno, California. And we have just been getting hit with these recent rains. It's really sad to see what's going on out there. But in fact, before I jumped on, we just had another big downpour. So we're, we're right now good, but you never know when a next one is going to hit us.
 
</strong>Michael Hingson ** 02:18
Yeah, we don't get that level of rain in Victorville. I don't think it's rained here today. We had a little bit of rain Tuesday, but we just don't get that kind of rain here. And as I mentioned earlier, I heard on the news that there are a few places in the Sierras that have had something over 670 inches of snow, and they've gotten more snow this week. So how will this affect the drought it will, at least in the short term, but whether this is really going to have enough of an effect on the aquifers to really give us long term aid remains to be seen. But the way it's going, I think we're going to see more years of a lot of rain and other things happening. So we'll we'll kind of see how it goes.
 
<strong>Jody Hudson ** 03:05
I yeah, I agree. It was crazy. Last week, the 99 was shut down because of flooding. So you just never know what's going to happen. Right?
 
</strong>Michael Hingson ** 03:15
Go figure I know. Well, so let's start a little bit by you maybe telling us some of your background. As a younger God, what you did when going to school and all that give us all the highlights from an earlier time.
 
<strong>Jody Hudson ** 03:33
Oh my goodness. Okay, we could be here a long time because I'm not a young man. You know, I'm in my early 60s here now. But now I'm teasing.
 
</strong>Michael Hingson ** 03:41
So just talk about the early parts.
 
<strong>Jody Hudson ** 03:44
So I'm a Michigander born and raised in Grand Rapids, Michigan, went to school at Central Michigan University where I graduated with a degree in retail. I've always loved fashion clothing. And so that's what I did for quite some time. Worked at Marshall Field's Lord and Taylor made my way west to Los Angeles. My claim to fame was that I was the manager of the Chanel boutique on Rodeo Drive in Beverly Hills. I felt like I had arrived, so to speak. Then got married and made my way to Fresno where I currently reside. Two children, Garrett and Alice, my son's 29 My daughter's 22 And I stayed at home for about five years just to be a stay at home mom. And then when I decided to get back into the work environment, I got into the nonprofit world which I absolutely love. I have a servant's heart and it really spoke to that worked at Catholic Charities for about 1314 years. I worked at Girl Scouts for a little bit until I couldn't eat any more cookies. It was not good for my waistline and at all. And then I've been with California, Casa for two years, and we oversee all of the 44 Casa programs throughout the state of California. I am a product of foster care, I was born to a single mother who put me up for adoption. So I was in the foster care system for the first six months of my life until I was adopted. So I've kind of come full circle in that whole realm. But so that's what I'm currently doing. And then we'll get more into my true purpose and mission, which is the Alex Hudson line foundation.
 
</strong>Michael Hingson ** 05:46
So Marshall Fields, so did you get good deals on Franco mints?
 
<strong>Jody Hudson ** 05:50
Oh, my gosh. I know, Chris, and at Christmas time, because I worked out in Chicago at State Street at their flagship store. And during Christmas time, they'd have like the big pyramids of frango mints and I just devoured those. Like there was no tomorrow I have a weakness for sweets. I could not have sweets in my home, because they will be gone. I don't have willpower. I don't know what the word means.
 
</strong>Michael Hingson ** 06:17
No. Have you ever had mint? Meltaways? Yes. Which do you like better? Franco mints? Yeah. I like them both. But I do have to admit that there is something about Franco mints.
 
<strong>Jody Hudson ** 06:29
Oh my gosh, that just brought me back. I love that brought me back in time for sure. Yeah, and I miss them. I do too. I do too. I love those Frank moments. So good. It's kind of like melt in your mouth.
 
</strong>Michael Hingson ** 06:42
Yeah, really tasty stuff.
 
<strong>Jody Hudson ** 06:44
I think that's probably why girls with the Girl Scout cookies, then men's is my favorite. Because I was born and raised with the kids go mess with men. Go into the cooking mode. Then minutes. So what's your favorite Girl Scout cookie?
 
</strong>Michael Hingson ** 07:00
And Miss? Then Miss? Yeah. Although I've also enjoyed venture foals, which is one of the newer Well,
 
<strong>Jody Hudson ** 07:06
that's yeah, that's one of the the newer ones.
 
</strong>Michael Hingson ** 07:09
A new one rasberry one that I haven't tried yet. Yeah, you
 
<strong>Jody Hudson ** 07:12
know what I'm not a big fan of of the data, kind of like to keep my my the fruit and the chocolate all separate love them both, but really like the the combination together, but anything with chocolate, mint, peanut butter, I'm down for all of that stuff.
 
</strong>Michael Hingson ** 07:31
So I bought a case of Thin Mints. Well, actually, last year, I guess, I bought a case of Thin Mints. But somebody misunderstood and they made the order for two cases. Oh, and so I accepted that and I took them all. But even with the one case, what I did with two would have been the same with one which is they all mostly get put away mostly in the freezer. And for me, especially out of sight out of mind. And so most of them are still there. And they will be eaten over time. Which makes it a little bit frustrating for the Girl Scouts every year because I don't buy a case every year. It'll take me three years sometimes to eat those two cases, as I said, out of sight out of mind. But I do know where they are now having thought about them. This may cause a open so
 
<strong>Jody Hudson ** 08:26
I think I know where you're going after this little conversation here.
 
</strong>Michael Hingson ** 08:31
Yeah, I promise I won't get up and go do that while we're talking. Okay, but still. So So you got into this whole idea of the nonprofit Well, I actually another memory going back to Chicago and Marshall Fields. Do you remember Robert Hall? I do. Where the values go up, up, up and the prices go down? Down? Down?
 
<strong>Jody Hudson ** 08:52
Yep, yep.
 
</strong>Michael Hingson ** 08:55
Ah, those were the days having been born in Chicago and live there for five years and been back occasionally. But still. Great stories, great stories.
 
<strong>Jody Hudson ** 09:05
Yeah, I just don't like Chicago when it's December, January. It's like 80 degrees below with the windchill factor and you're trying to make your way from where you live in Lincoln Park down to State Street a little bit.
 
</strong>Michael Hingson ** 09:18
A little bit tough. And even with the L it could be tough. Oh yeah.
 
<strong>Jody Hudson ** 09:23
Oh, yeah. But boy, I had good good times there. I just graduated from college. So I was making a little bit of money hanging out and living with my sorority sisters. So it was just like an extension of of college. But when you have a little bit of money, it's a little bit more fun. Yeah.
 
</strong>Michael Hingson ** 09:41
Well, you were you bring back memories for me also, a few years ago, I was in Chicago for a speech or I was there for a convention I don't recall which now, but they were doing the event where you Um, to raise money for something, they did the Polar Plunge so everybody would go and jump in Lake Michigan. And I think Rahm Emanuel was the mayor. And Jimmy Fallon was there and they decided they were going to go do the plunge. And I was watching it with my cousins on TV. And they went in the water. It was zero or colder. Oh, we were very happy to be in a heated house. And the reporter said, these guys are doing it all wrong, because they went in in their suits, you know. And as soon as you get out of the water, you can go into a tent that was warm, where you could dry off. But just before they got out, a woman got out who was just wearing a bathing suit. And the reporter said, How much smarter she is because it'll dry right off and she won't be cold very long. And they were right, you know, but Well, that's the difference between intelligent people and politicians sometimes, I guess. I don't know.
 
<strong>Jody Hudson ** 11:01
My gosh, when my dad had a summer camp in Grand Haven, Michigan, and that brings me back to those memories that summertime with like the Polar Bear Plunge, we had that with the kiddos getting up early in the morning, like at six o'clock and going down. And if you if you did it every day, then you got like a special award. But yeah, I never did it. I watched my campers go in. But I'm like, Yeah, that's too cool for me.
 
</strong>Michael Hingson ** 11:29
Yeah. But you know, it's part of our country. And it's always fun to go to, to different places. And of course, go into Chicago go always for me at least. There I'm sure better places. But I like to go to UNO's and get a nice good deep dish pizza to
 
<strong>Jody Hudson ** 11:46
deep dish pizza. And it's a fun place to be in Chicago on St. Patty's day too. So Oh, yeah. That's always a blast. Dine the river green and drinking green beer and all that good stuff. Yeah, Chicago. Chicago is a fun fun city.
 
</strong>Michael Hingson ** 12:02
Yeah. Memories will tell us about California casa a little bit. So you've been doing that for now? What two or three years? Yeah,
 
<strong>Jody Hudson ** 12:10
for two years. And as the grants and philanthropy director, I helped to raise money not only for California, casa, but for our network. So California, CASA is the the parent, the umbrella so to speak, over the 44 Casa programs throughout the state of California. And we our initiatives, our mission, our you know, philanthropy, everything is in support of foster children. And there's 80,000 foster kids in the state of California. And what a casa does is they are that one person that link to help these kiddos to navigate through the court systems to be that voice for them, to help them where maybe they don't have a mom, dad and adult anybody to help guide them through life. And it can be transformational for these children to have a casa appointed, watching over them, it really makes a big difference.
 
</strong>Michael Hingson ** 13:24
Do foster parents help with any of that? Or is this really kind of pre them or our in spite of them? Sometimes,
 
<strong>Jody Hudson ** 13:31
you know what I mean, it's kind of done in conjunction with them as well as a CASA is a volunteer, they go through a training which I went through a training as well, just to kind of better understand what a CASA volunteer does, it's about a 3040 hour training commitment. Once you go through, you actually get sworn in as a casa and the in the court system. And then you are assigned a child and you could be assigned a child for maybe a year, two years, some people have had classes for, you know, even greater longer periods of time. It just depends upon, you know, the the cases. But it really is such a great meaningful program. And we definitely, you know, right now, we have probably 12,000 classes, but as I said earlier, there's 80,000 foster kids, you know, in the state of California, so there's definitely a gap. And that's what we try and do is you know, raise money raise funds to recruit classes, to train them to help the local network, you know, really pouring into the hearts of these foster kids.
 
</strong>Michael Hingson ** 14:51
So are their centers that these people are based out of or how does it work?
 
<strong>Jody Hudson ** 14:55
The classes themselves? They Yeah, so There's, you know, like I said, 44 class of programs throughout the state of California. So there's like a casa in Kern County, there's a casa and Fresno County. It's all, you know, based upon that the counties, each county is really supposed to have a CASA program. And, you know, there's what 51 counties, I think, in the state of California, so, yeah, 58 So we're, we're missing obviously, a couple of Casa programs, but each CASA program is you know, their own 501 C three, they, you know, raise their own funds money, they have their own board, executive directors, own staff, and we come alongside them to support them, and to give them you know, additional training, additional resources, and help where we can, we were lucky enough California casa, to be working with a lobbyist team who petitioned and we did receive a state appropriation in Governor Newsom budget for $60 million. And that is, you know, going to be funneled out to our Casa programs. However, as we know, the state of California is a little messed up right now with with budgets, and we only received the first wave of that $60 million, we received $20 million, and we were able to pump out that money to our network. But the other two bases are in jeopardy right now. And we are petitioning and trying to get that money back. So we will see
 
</strong>Michael Hingson ** 16:39
is that because of the legislature in some way or what? Yeah,
 
<strong>Jody Hudson ** 16:45
we are very grateful for what we did receive, and that was a blessing, we didn't even think that we were going to get that. And it really is to help our, our programs with infrastructure, it's to help them with, you know, recruiting, it's to help them just really build upon their their programs. So yeah, we're hopeful though, the, you know, legislators and other government officials and senators and people in the Capitol, they were not happy that our funding was was cut, because they really have become aware of our programs and the impact on the foster children. So we do have some really good people in our corner. So we'll, we'll see what happens.
 
</strong>Michael Hingson ** 17:30
He cut it. Who cut the funding, if the governor had it in his budget, and so on what happened,
 
<strong>Jody Hudson ** 17:37
it was in the legislative portion of the budget. So I don't know all the details. Yeah, in our inner workings of how all that happens. And, you know, with politics, things can be moved around, things can be cut, because maybe they're negotiating and looking for something else. Who knows what goes into all of those discussions. But like I said, we've got a lot of good champions and people in our corner, and it wasn't just cost of that was cut, there was a lot that was cut. So yeah, we're just hoping that we're gonna get that back.
 
</strong>Michael Hingson ** 18:14
I remember. Now, a number of years ago, the national level, there was a major discussion about the government. And what it had been doing through what was called the Talking Book program, which later became the National Library Service of the Blind and Physically Handicapped. And they, the Congress decided that they wanted to cut a bunch of the funding. They said, we can get things from other ways. And one of the magazines that was produced under the program was playboy. And the Congress people's fee with a conservative said, Well, that's ridiculous to publish Playboy, that blind people can take advantage of all the pictures and stuff. And the answer to that was, that's correct. But go read Playboy read the articles, because there were there were many, well written articles. And mostly, they are really good articles in Playboy. The original story, the short story, the fly came out of Playboy among other things, and eventually it got dealt with, but people do get some very strange ideas about things from time to time, don't they?
 
<strong>Jody Hudson ** 19:26
They sure do. And, you know, I've never seen a playboy, but I did hear that. There are some really great, great articles in there. So but yeah, so you know, well, we'll just have to kind of wait it out. I mean, we're so full speed ahead. And we are, you know, implementing what we can with the the funding that was awarded to us in our in our programs and and we're grateful for that.
 
</strong>Michael Hingson ** 19:49
We are a 501 C three, right. So you do you obviously do a lot of soliciting outside of what the government provides.
 
<strong>Jody Hudson ** 19:55
Oh, absolutely. I mean, we have, you know, government money. We've got you no private funding. So, yes, we have different pockets that we definitely, you know, reach out to. But, you know, from the pandemic, it's it's tough. Yeah, for for fundraising for nonprofits, I mean, everyone, you know, that was was losing out because they weren't able to have fundraising events and other things. And people were really tightening up their belt. So, yeah, well, we'll have to see how how things work out. But the nonprofit world is definitely definitely hurting.
 
</strong>Michael Hingson ** 20:37
Yeah, and it's gonna be a process. Well, for you, though, what made you go into the whole idea of doing nonprofit stuff? So it's different than what you've done in the past?
 
<strong>Jody Hudson ** 20:49
Oh, absolutely. Retail and nonprofit, very, very different. But
 
</strong>Michael Hingson ** 20:54
although you, you can tribute it to the nonprofit of Marshall Field's with Franco mints, but that's okay.
 
<strong>Jody Hudson ** 21:00
That's right. So, so I had my son in 93, I had my daughter and 95. And then I stayed home for for five years. And then when I was deciding to you know, get back into the workforce, one of my girlfriends, became a development director over at Catholic Charities, and she called me up. And she said that she was going to be starting this position at Catholic Charities, and she was going to be forming a women's Guild and that she wanted me to be on it, there was gonna be about 12 of us that were going to, you know, be the the pioneers of this Guild, and a common, you know, take a tour of the facility and see what I think, see what I thought so sad to say, I mean, I'm Catholic, but I had never heard of Catholic Charities before. So got my car went and down and opened up the doors, took a tour, I saw the clientele, I saw the people there that were, you know, waiting for services. And I just had this aha moment where this was where I was supposed to be, I was supposed to be giving back. I was supposed to be helping those, you know, less fortunate. And I told my girlfriend Kelly at that time, I said, Yes, I go, I want to be part of this guild. But even more importantly, I want to see if there's employment here, I would love to work at Catholic Charities. And as luck would have it, there was a position open. And it was for in the food pantry overseeing the food pantry. And check this out, overseeing the thrift store. Well, I think with my degree in retail, and working on Chanel boutique, I qualified to oversee the Catholic Charities thrift store. So the joke was always, you know, hidden, here's Jody from Rodeo Drive to Fulton Street, where Catholic Charities was and yeah, the price tags are just, you know, a couple of zeros off, but hey, she's, she can handle those. So, I fell in love with it. And it was so good as my kids were getting older, you know, to bring them to these, like food drive events, and, you know, the the farmers market that we would have, and they would see what the face of poverty looked like. And they fell in love with it. And you know, they were always there supporting my fundraising efforts. And and, you know, just supporting, giving back. So it was it was wonderful. It was really good. It must
 
</strong>Michael Hingson ** 23:45
get pretty emotional. Because you see so many people who are facing challenges and so on. How are you able to just move forward and not take it so emotionally personal, if you will?
 
<strong>Jody Hudson ** 23:59
You know, that's an excellent question. And it was very hard for me in the beginning, I wanted to take home these children that I saw, I wanted to fix everything I wanted to be the Savior. I wanted to be the knight in shining armor and I realized that I couldn't do it right. I mean, there I was limited in what I could do, but I could go out and raise money so that the pantry would be full of food so these families could eat so these families could you know go into the thrift store and purchase clothing or be given clothing, clothing and hygiene every so often so I can I can do you know what I can do in my in my wheelhouse. But you're right, it was tough. The first six months, I took it home with me there was no separation of my work and my life. But it just became more of a driving force for me in my job, more motivation to really get out there. and get the community involved with our mission and what we were doing. And even though the names of Catholic Charities, we never asked what people's religion was, hey, if you have a need, then we're going to be there. And we're going to meet that need.
 
</strong>Michael Hingson ** 25:18
Yeah. And it's, it is a an issue and a challenge for, for I know a number of people to get beyond the being so emotionally involved that you can't separate it, while at the same time developing a greater empathy. And I in fact, I think it's, it makes sense to develop the empathy and the understanding. But you can't take it personally because you didn't cause it all. And all you can do is try to work to fix it.
 
<strong>Jody Hudson ** 25:45
Right? And, you know, I said about my children going down there and being exposed to that, to this day, my my son, he'll tell me, Mom, he goes, it's a blessing and a curse, this empathy that has been passed on to me because he wants to be now that fixer, and he wants to, you know, when people come to him and share their problems, I mean, he wants to, you know, help them and he's going through that process right now realizing that he can't fix everyone's problems, right? He can, he can only do so much. But yeah, it's definitely tough. What does he do? So he used to work at Merrill Lynch. He graduated from ASU in 2008. Teen got a job right out of college, I mean, super smart, young man. And he worked at Merrill Lynch for over a year. And that just wasn't him. Like I said, he has that empathy, that very sensitive heart. And we also had a, you know, family crisis during that time. And I'll get into that later. But he just really, and then we had, you know, the pandemic hits. So he left Arizona, came home to Fresno to try and figure out what it was that he wanted to do. And now he's been with his current job for over a year. And really, really excelling in it and doing well. And I think he has found his niche. And he works for this organization called behavioral stars. And they are assigned troubled children from the school system. And he meets with these kids one on one, he has about 12 kids right now in his caseload, and he really tries to work with them on behavior modification, trying to work with them on just, you know, being a positive influence in their lives, because so many of these kids come from such troubled homes that they don't have that. And so Garrett is kind of trying to fill that void. And he's done very, very well, just this morning, he sent me over a text and he had to present to his team on some like motivational, inspirational messages. And it was like a 2030 minute presentation. And I love the two YouTube clips that he shared, and one of them spoke about how, you know, you can't let your past you know, dictate what you're doing today. It's like the overcoming and, you know, we're all going to have challenges, but how it's how you rise above from it. And I love it, because as he is administering to these kids, and helping them with their life challenges is also healing for him.
 
</strong>Michael Hingson ** 28:44
And it's clear, you've passed on a wonderful legacy that that he is taking advantage of, and he'll he'll expand out and I suspect,
 
<strong>Jody Hudson ** 28:58
Oh, absolutely. And, you know, I wrote a book, and I keep telling my son, I go get, your story is going to be even far greater than mine. And I can't wait to read your book one of these days, because it's going to be so inspirational with everything that you have gone through. I mean, I'm just really, really proud of him for climbing Klein, and just, you know, making it happen.
 
</strong>Michael Hingson ** 29:25
Well, we've talked about Garrett, and we should get to Alex, I know you want to talk about all of that. So you said that Alex was born in 1995. Correct. And, and a lot of things have happened. So tell us a little bit about Alex, if you will.
 
<strong>Jody Hudson ** 29:42
Sure. So Alex was supposed to be a Christmas baby. Her original due date was December 25. But she came a little bit early and she was just a sweet, sweet baby. She and her first five years I mean just a very sweet, shy, innocent little girl. And then she discovered sports and the tomboy in her really came out along with the the big brother that was right by her side helping her. So she was very active. She played soccer, she played softball, she ran track, she did cheerleading, volleyball, you name it, and she was very, she was a very good scholar to her brother definitely had more of the smarts. But he didn't apply himself out, worked much, much harder for her grades, and did very well with that. And then in the fifth grade, she started developing joint pain, inflammation, and we thought it was all related to her sports. And that's what the doctors thought as well that she was just an overworked you know, athlete. And so she would suck it up. She would like tape up her legs, ankles, do the ibuprofen. Well, that went on for several years, and nothing really changed. In fact, it just kept getting worse. To the point where her freshman year in high school, she was playing basketball running on the court, and her knees ballooned up to be like the size of grapefruit. And she dropped to the ground. And she was carried off by her teammates and coach. And they ran some X rays. And they discovered that she needed to have knee surgery that she had some issues with with her knees. So she had one knee surgery done on her right knee and they said if that took and did well, and it was successful, then they would do the left knee. Well, it didn't help but it didn't change anything. So basically from her freshman year in high school on Chica never run again. She it was the beginning of the the end for her because she couldn't play sports any longer. Everything that she had identified with was gone. And in high school, that's especially hard when you lose your your peer group. And so she really went through a dark period for a while only had maybe a friend or two, started losing weight started developing digestive issues. Then we, you know, started thinking, well, maybe he's got anorexia or an eating disorder. I mean, we just really went through hell and back. And she graduated from high school went to a junior college because we were still trying to figure out what was going on with her health. And she did well at junior college and applied to several colleges and ended up getting a full ride at UCLA. But she wasn't able to carry that out because she was losing weight. And she was down to about 87 pounds. And we were going from doctor to doctor probably 40 Plus doctors, and Alex on her own just by going on the internet, found this doctor down in LA who specialized in digestive issues. And she said mom goes I think I found a doctor that might be able to help me. And at that point, I'm like, Sure. What's what's another doctor? I mean, we we've been, you know, striking out with all of our local doctors and everybody at this point, just that she and I both were crazy, right? Because they would run tests and they couldn't find anything wrong with her. So we got in the car went down to LA. And within a half hour of talking with this doctor, he asked me Mrs. Hudson, has anybody test tested Alex for Lyme disease. And I innocently said, What is Lyme disease. And then he told me what it was and this was in 2017. And I'd really had never heard about it. And here I am from Michigan, you know, thinking that maybe I would have heard about it growing up. But we consented to her getting tested for Lyme disease and a couple of weeks later, sure enough, came back with a diagnosis that she she had Lyme disease. So now test, what's the test the test. If you go to a regular doctor, most of them are still testing with an outdated western blot test, which will give you false reads on it. This doctor was smart enough to have outs tested through iGenex and iGenex is out San Jose area. And they are very detailed. I mean, it's everyone sends people to iGenex just to because they know that testing that's part of the problem with Lyme disease. testing can be so. So what's the word I'm looking for? Not not reliable, inaccurate, inaccurate? Yeah. So tested her with the iGenex. And that's what it came back with. So in that moment, you know, I had to first of all, as a parent, figure out what this diagnosis was. And then second of all, how do I treat it, because I'm disease, you just can't go to any doctors, so many of them don't know about Lyme disease and how to treat it. And therein lies the problem trying to find proper doctors that know about this disease. And also, you know, the the treatment, because it's not like cancer, where there's a tried and true path. With Lyme disease. It's almost like, here's your buffet, you can do antibiotics, you can do this, you can do that. Or maybe you can do a combination. And it's a trial and error. But Alex didn't have have time to go through a trial and error. You know, she was at 80 pounds and 2017, down to a handful of foods that she could eat without reacting. And I had to get her better quick, like,
 
</strong>Michael Hingson ** 36:17
do you before going on? Do you have any sense of how she got Lyme disease?
 
<strong>Jody Hudson ** 36:25
No. And that's the thing. 35% of people that get Lyme disease will have what's called the classic bullseye rash, where it's a circular little red ring on your body of the point of impact where people are a bit, the majority of people don't know they have Lyme disease, until maybe they've been sick for a while. And by then it's hard to treat, because it's you know, once it gets into your bloodstream, and in your system, it can wreak havoc on every part of your organ. I mean, people have died from Lyme disease, because of, of, you know, getting into their heart, people have died from it from, you know, getting into their brain. It's, it's really quite horrific. And I mean, that can be adopted at this point from everything that I had to get schooled on real quick like in 2017. Till she passed away in 2018. But yeah, the majority of people when when you first have Lyme symptoms, it's like a summer flu. So you, you know, might have just being you know, feeling lethargic, joint pain, inflammation. And it's not until other symptoms appear when it can really become quite critical, like an Alex's case where it affected her whole digestive system.
 
</strong>Michael Hingson ** 37:53
You How did you how did you end up handling it? What did you do, because you certainly had to do something in a hurry.
 
<strong>Jody Hudson ** 38:01
So what I did was, you know, social media can work for you or against you. And in this situation, it definitely worked for me two things happen once I got Alex's diagnosis. Interestingly enough, she was diagnosed in May, which may is Lyme Disease Awareness Month, and our local TV station, KC 24 had just done a episode a segment on Lyme disease. And I knew these people very well through all of my fundraising efforts at Catholic Charities. So I called them up and said, Hey, you guys just did a episode. You guys just did an episode on on Lyme disease. My daughter has just been diagnosed with Lyme disease. I need to know these three women that you spoke with because I need to find out how to treat my daughter. So that was number one. Number two, was I took to Facebook with Alex's consent. And I basically made a play saying, you know, my daughter has just been diagnosed with Lyme disease. I'm still trying to figure out what Lyme disease is. If anybody has any resources, know of any doctors locally, can put me in touch with people, please, you know, DM me, and you'd be surprised at how many people that I didn't realize had Lyme disease in the central valley that reached out to me. And Jessica Devine was one of them that lived right in Clovis, a couple of you know, Fresno, who had been diagnosed with Lyme disease had been battling it for a couple years. And she gave us the name of her doctor in Pismo Beach, and that's where we started. So it definitely helped by, you know, getting the message out there. And when you're a parent, parent and your child is struggling and you need answers, you do what it takes. aches. Right?
 
</strong>Michael Hingson ** 40:00
Right. So you reached out to that doctor.
 
<strong>Jody Hudson ** 40:04
So we reached out to that doctor. And then at the same time, we googled best Lyme facilities, best line treatment, because, you know, I'm a mama bear. I single mom at that time, Alex's dad wasn't in the picture at all, financially, emotionally, any of that. And I was working parents. And I thought, Okay, I need to tackle this, right. I'm going to roll up my sleeves, we've got a diagnosis, we're gonna get the doctor treatment, she's going to be better in a couple of months time, I was so naive. I had no idea what I was facing. And so we had this appointment with, you know, this doctor in Pismo in June. So Alex had been diagnosed in May that this appointment for June. But then I started researching best Lyme clinics. Sofia Health Institute was one, there was a couple others and I basically got on the phone. And I begged and pleaded to get into these facilities. And insurance doesn't cover a lot of this. In fact, it didn't cover most of it. In a year's time, I spent over $100,000 Trying to get Alex better, I sold cars. I had people give me money. I mean, it was crazy what I did. But again, any of us would do that in our situation with a sick child. So we went to the doctor in Pismo, we also went to Sofia Health Institute. And with every doctor that we saw, it was a whole new protocol. Everybody, you know, had their own opinions. And it was just, it was just really tough. Like I said, you know, with cancer, it's tried and true. These are the treatments that you go through. But with Lyme disease, because there's so many different co infections. You have to figure out who you know what symptoms are the most troublesome, you start there, and it's like, okay, eliminate that. So that symptom, and then let's move on to the next. And that's what we were trying to do with Alice. But at the same time, she kept losing weight, and she couldn't be strong and healthy enough with her treatments. Because she was so malnourished, so it was just, it was a mess.
 
</strong>Michael Hingson ** 42:35
And no matter what happened, nobody was able to come up with any solution that seemed to help.
 
<strong>Jody Hudson ** 42:41
We had a team of about 12 doctors we had, because as I said, once Lyme disease is in your blood system, which for Alex, it had been since. You know, if you go back when her symptoms first started, which we thought was just that overworked athletic body. It was in fifth grade. Now here she is in college, right? So I mean, it'd been 10 years that this had been living in her her system. So she had cardiologists she had a gastro doctor. She had, you know, a doctor, the doctor in Pismo that was kind of like the the lead on this. But we had so many other people that we had to bring onto the team. And then not to mention, just she was in and out of hospitals, just trying to get IVs and other stuff in her system to keep her healthy.
 
</strong>Michael Hingson ** 43:42
When did you get to the point where you realize that you weren't going to be able to fix her and how did you reconcile that?
 
<strong>Jody Hudson ** 43:52
So May of 2017 She got the diagnosis by December after going through a whirlwind of in and out of hospitals, different doctors. I knew in December that I was losing her she was we just we couldn't get a leg up. And from June until December, we literally had gone cross country Now mind you, I was still trying to hold down a job at this time, right? So I was just going back and forth and people were giving me their their sick time and vacation time. And I was just trying to uncover anything that I could to get her her better. But we realized that not only did she have Lyme disease, she had something else called mast cell activation syndrome, which she basically was allergic to almost every type of food she was down to like four or five safe foods. She could eat. And I detail all this in my book because I mean, it could take hours and days to go into all of this because it's just such a crazy, crazy disease. But
 
</strong>Michael Hingson ** 45:12
was that caused by the limes? Disease?
 
<strong>Jody Hudson ** 45:15
Correct? Yeah. When your immune system is compromised, it creates havoc in your in your system. And so everything gets Miss wired. And her histamine levels, everything we're, we're off. So you know, her treatments, she would try and have different types of treatments. And her supplements things that normally she could take before now, it was as if it was an enemy entering, you know, a danger zone here, she would try and swallow these supplements and take her, you know, treatment. And her histamine levels would just start attacking, thinking that was, you know, something bad that was coming into her system. Just horrific the pain that she was going through, but it was December. And I remember, you asked me, How did I reconcile with this, I remember getting in my car, and just driving. And I pulled over and I found it on the dashboard. And I had the serious conversation with God. And I was in tears. And I basically said, listen, here's the deal. Like I'm telling God what to do, right? I said, here's the deal. I go, you either take her right now, because I can't deal with this anymore, or you heal her. But this purgatory is not working for me, I cannot do this any longer. And that says, you know, and so that's what he did a couple of months later.
 
</strong>Michael Hingson ** 46:47
So you had so hard and I have some associations with Lyme disease in a different way. First of all, when I was living in New Jersey and the selling some products, I knew a couple guys who had accompany the turns out they they did have Lyme disease, it was apparently somewhat controlled, but they did have it. And I only know that because they told me but my fourth guide dog was bit by a tick relatively soon after we moved to New Jersey and we knew she was bitten we, we got the tick and we got it out of her and and the vet said there's nothing you know, we can do to analyze it or anything. And you know, as long as she's okay, she's okay. Well. One of the things I've learned about guide dogs is that they are and a lot of dogs, especially when there's a lot of love, and they want to please, they're incredibly stoic. We never detected any illness in her until May 1 of 1999 When I called her to dinner, and she didn't come and we found her on her bed, almost unresponsive. And through getting her to an emergency vet and then going elsewhere and so on. And finally meeting a woman who we regard as a very dear friend, although I haven't talked with her for a while Tracy Gillespie, who is in the University of Penn system. And working for emergency vet in Toms River, New Jersey, as I recall. She said Lynnae has glomerular nephritis. And it is morphed from Lyme disease. So she wouldn't keep the good stuff in her system, the kidneys would pass it out along with the bad stuff because the Lumeria went bad. So she had to retire. And we were able to keep her for three more years. But still, we we knew that there was was something there but it was just one of those things. So I appreciate all you are saying that's my closest brush, fortunately, or whatever with Lyme disease, but it's it is a very insidious thing.
 
<strong>Jody Hudson ** 49:04
It really is and you know, that's can be carriers of Lyme disease and, you know, with with the ticks and that's why I always when I'm you know talking make make sure that I recognize that it's not just humans. I'm glad that you shared that story. I mean, it is, you know, as we do tick checks from head to toe on our body, we need to do that as our animals come in from the outside because they are just as susceptible to it as as we are.
 
</strong>Michael Hingson ** 49:38
Well I'm being a guide dog. We kept a close eye on her so we found it right. Still it occurred. Well so. So Alex past, God listened to you and and did take her then what did you do?
 
<strong>Jody Hudson ** 49:57
So, what I did was yes, she she passed on March 24. In fact, tomorrow's her five year anniversary, I cannot believe. Yeah, I can't believe it's been five years and some aspects of it, I feel like it was just five, five minutes, five days and other times. So I feel like maybe it's been longer. But she and I were very close, we were just with everything that I'd gone through being divorced. And being a single mom, I mean, the mother daughter bond is very strong. To begin with, and ours was especially strong just with our our life experiences and challenges. And when Alex was, I mean, she was bedridden for for several months before she passed away. And she was always so positive. And she kept, you know, thinking that she was going to be this Lyme warrior, she was going to, you know, get to UCLA, finish that degree and start her own nine nonprofit. And when we knew that, God, you know, had other plans for her, I made a pact with her and said that I was going to basically carry her torch for her. And so after she passed, money started just flooding in. There was a GoFundMe account that someone had set up for me and I started receiving quite a bit of money. And I knew that was going to be my my seed money to start the outsets in line Foundation. And here again, I was working for a nonprofit, I was still working at Catholic Charities. And I thought, Okay, I'm gonna, you know, petition, I'll get someone to help me to, you know, see what that looks like. And, you know, people have told me, it's going to take about a year to get a nonprofit up and running. So that okay, good, that will give me time to adjust and make the transition. Well, I received status that I had been awarded 501, C, three for the outsets, in line foundation in 30 days. And in my classic CPA, comment, my CPA when I got the letter, I said, Okay, roll in, tell me that this is like a joke. Like, this isn't true, right? Like, I really didn't get this approved so quickly. And he said, God, sometimes the good Lord does things that there are no explanations for Congratulations. You have a 501 C three. Yeah. And so yeah, we were up and running in June, we started our first fundraiser, we were able to work with global Lyme Alliance and do a research grant with them, we were able to award some financial grants to lyme patients. So we, you know, we're doing everything according to Alex's wishes, and five years later, we're still doing that. So it definitely, like I said, before this mother daughter bond, I know I'm not doing it alone, I know that she, you know, is helping me every step of the way. And you wrote a book. And I wrote a book. And that was something that I did not expect at all, like I am a business woman, I write reports. I don't journal I don't write for fun. But this was something that was just laid on my heart. And I was a member of the Fresno State book club. And there was a gallon there who had just written a book, and I started talking to her. And I said, you know, I feel like I need to get this stuff out of my head and onto print. Because just as I'm chatting with you, there's so much that people didn't realize of the journey that Alex and I went on, especially that last year, even my closest group of friends, you know, when they read my book, they're like, God, God, we just didn't realize everything that you had gone through, we thought we did. And I said, No, I, I feel bad. I wasn't able to catch everybody up on this, I said that I was running so fast to get my daughter better, that I didn't have time to bring my team along with me. So this book was written for so many different reasons. Just to let people know how amazing my daughter was and what she went through, also to, you know, give people hope, inspiration. And also just to, you know, give validity to this horrible disease that so many people's still in the medical community don't recognize, or, you know, give it such a stigma. So the book came out. Last February, I self published it and Uh, you know, it's, it's done pretty well, I mean, I've received over 100 plus five star reviews on Amazon, which, to me, if I just, you know, was able to impact one or two people at that, wow, that would be great, you know, people would really understand what I'm trying to convey. But you know, just the, the impact, and what I'm getting back from it that people, you know, write to me or call me. It's just so overwhelming, you know, and for them to appreciate my daughter and love my daughter, with what she went through, it's pretty, pretty touching.
 
</strong>Michael Hingson ** 55:42
What a blessing. Well, tell me, what would you like people to take away from listening to you today.
 
<strong>Jody Hudson ** 55:51
So what I want people to take away from listening to meet today is, no matter what challenges you have going on in life, it's how you show up that people are going to remember. And for me, in that moment, when Alex passed away, it could have been so easy just to throw the covers over my head, and give up and be, you know, this grief girl, but I didn't want to be defined by that I wanted to, you know, have people look at me, and be that example, for others be that example for my son, be that example for my friends, that no matter what I had gone through, that I can still show up every day, and that there's still like to be lived. And to do that, also, you know, in honor of my daughter, right, with everything that she went through, how could I just lay it in bet. And I mean, she's suffered far greater than, than I did, and, and I just, I couldn't do that. So I needed to make some, you know, purpose out of what she went through. And that's what I'm I'm trying to do and I'm trying to accomplish?
 
</strong>Michael Hingson ** 57:05
Well, how can people reach out to you and communicate, correspond or learn more? And
 
<strong>Jody Hudson ** 57:11
yeah, so we have a website alexhudsonlymefoundation, website, www dot <a href="http://alexhudsonlymefoundation.org" rel="nofollow">alexhudsonlymefoundation.org</a>, there's ways that you can get a hold of me on the website, you can also go into Amazon, and look for my book, my promise to Alex written by me, Jody Hudson, I would love it if you know, people would, you know, by the, by the book, and, you know, support me through that, because all the proceeds from that book, go right back into the foundation. And, you know, if people are out there, struggling right now with, you know, medical mysteries, you know, check out Lyme disease, check out and see maybe if that's something that you might have in the doctors just haven't been able to diagnose. You know, be your own advocate, never, never give up. And that's one of the things that Alex and I never did, no matter how many times that door was slammed in our faces from the medical community. We still kept opening it up and trying to get to answers.
 
</strong>Michael Hingson ** 58:22
Never giving up is extremely important. We do it all too quickly. And we, we don't realize that we can do a lot more than we think we can.
 
<strong>Jody Hudson ** 58:33
Amen. Amen. You don't know you know how strong you need to be until you are in those moments where strength is all you got?
 
58:42
Well, I want to thank you, Jody, for being with us today. And for telling your story and having the courage to do it and to continue doing, what you're doing and anything that we can do to help through this podcast and so on, please let me know. And we met through accessibility, which I'm really happy about. And I appreciate your desire to help in dealing with inclusion and website accessibility but more important, anything that we can do to continue to promote what you're doing. We're in so I want to thank you for that. And I want to thank you for listening to us. We really appreciate it reach out to Alex through Jodi reach out to Jodi especially and Alex will know and we want to hear from you please email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. Accessibe is A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Please give us a five star rating wherever you're listening and like especially if you're on iTunes, please give us a five star rating. Those tend to show up a lot and we appreciate it. But Jody most of all, once more. I want to thank you for being here and for not only inspiring us but I hope educating a lot of people about Lyme disease and just being stronger and more unstoppable than we think.
 
</strong>Jody Hudson ** 1:00:00
Thank you so much for having me and listening to my story and Alex's story It really means a lot to me
 
**Michael Hingson ** 1:00:11</p>]]></description>
<itunes:title>Unstoppable Mom with Jody Hudson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6c6e68c1-d259-401c-956e-3047eb4ea170.mp3?source=rss&amp;ext=asset.mp3" length="40246704" type="audio/mpeg" />
<itunes:episode>124</itunes:episode>
</item>
<item><title>Episode 123 – Unstoppable DEI Facilitator and Course Creator with Vanessa Womack</title>
<guid isPermaLink="false">https://pinecast.com/guid/171ae294-6e76-4ed5-91c5-606322b4f799</guid>
<pubDate>Tue, 02 May 2023 11:00:19 -0000</pubDate>

<itunes:duration>00:58:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bde6ea6f-4525-4583-8942-153f4c7bfa72/UM123-VAnessa_Womack-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time is Vanessa Womack who now lives in Richmond, VA. Vanessa grew up in Virginia, but moved to New York to attend college. After college she worked in the publishing world at McGraw Hill for five years. Wait until you hear what she sold for them, something that is today a relic, but I am not giving it away.
 
Vanessa clearly had a bit of the wanderlust bug as she eventually moved to California for jobs, then moved back to New York for a brief time and eventually settled down in Richmond.
 
In her life she has created and published several courses on DEI and Leadership. Also, she has written several books. She has worked for a number of nonprofit organizations and clearly has a passion for breaking through culture and inclusion barriers to help people realize much about themselves as well as others.
 
 
<strong>About the Guest:</strong>
 
Vanessa Womack is a facilitator in leadership, governance, DEI, soft skills, and team dynamics. As an experienced course designer, she developed the successful LinkedIn Learning course “Managing A Diverse Team” which launched in 2018 and has accumulated over 100,000 global learners. In addition to the course, Vanessa publishes a monthly newsletter entitled Pass It On, about diversity, leadership, and education on LinkedIn. She wrote the audio course on Listenable, “Practicing DEI Can Improve Organizational Culture”, launched in 2020. She completed a certificate for training from the University of South Florida – MUMA School of Business for DEI in the Workplace.
 
She has recently taken a contract position of DEI Coordinator for the Alliance for Building Better Medicine, which is part of the Cluster Accelerator for Advanced Pharmaceutical Research and Manufacturing (APRM) and Activation Capital. The APRM was launched to fast-track the development of a globally competitive essential medicines manufacturing hub across Central Virginia. The DEI Coordinator will be responsible for driving region-wide DEI strategy to support an inclusive culture for life sciences as part of the DEI plan component of the Build Back Better Regional Competition grant award from the US Economic Development Administration (EDA).
 
Other experiences include being BoardSource Certified Governance Consultant; Lead Faculty-Area Chair in the School of Business at the University of Phoenix former local campus in Richmond, VA; coaching and facilitating career transitioning clients for future jobs and entrepreneurship; public speaker and radio show host, On Track with Vanessa Womack. Earlier in her career, after being an actual marrow donor, she became the local spokesperson in Virginia for the National Marrow Donor Program (now Be the Match) recruiting and promoting the marrow registry in Black communities. She has facilitated community dialogue through Initiatives of Change/Hope in the Cities’ presentation, Unpacking 2010 Census: The Realities of Race, Class, and Jurisdiction.
 
Vanessa earned her undergraduate degree from Baruch College (CUNY) and MBA from Averett University, (Danville, VA). She is a member of Leadership Metro Richmond (LQ 2006) in Richmond, Virginia.
 
Vanessa has published two multicultural STEM children’s books, ‘Bookie and Lil Ray: In the Game’ (2021) and ‘Emerald Jones: The Fashion Designer Diva’ (2020). She is the author of the novel, ‘Paint the Sky Purple’ (2010) and co-author, ‘The Female CEO: Pearls, Power &amp; Passion’ (2014).
 
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Welcome to another edition of unstoppable mindset mindset. If I could talk I'd be in wonderful shape. Please forgive me. Today, we get to meet Vanessa Womack, who is a facilitator and leadership, governance, diversity, equity and encourage inclusion and a lot of other kinds of things. And I don't want to give it all away because she's going to be able to tell her story much better than I do. Isn't that usually the way of it? Vanessa, thanks very much for being here. And welcome to unstoppable mindset.
 
<strong>Vanessa Womack ** 01:50
Well, thanks, Michael, for this opportunity to be here. And now we tried this once but, you know, technical glitches happen. So we're doing it again. Good to see you.
 
</strong>Michael Hingson ** 02:01
Well, it's good to see you. And yeah, technology happens. And so we do what we do, but glad we're here. So, lots to get to of course, but I'd like to start as usual. Tell me a little bit about you growing up and kind of where you came from, and all that kind of stuff.
 
<strong>Vanessa Womack ** 02:17
And okay, well, let's see now. I grew up the in the Commonwealth of Virginia, in a small city called Danville, Virginia. Where I grew up in a household I was, well, if you look at the, I guess the placement, I am the middle girl or middles girl of three, and I have a brother so and household with mom and dad, pretty typical, and not poor neighborhood. But we had such great values, Christian values, and we were very active in the community, finish high school there. And then started my first year at an HBCU, Tennessee State University. But I became what can I say? Not bored but adventurous and moved to New York City to finish my education at CUNY City University in New York Baruch College, and began my career mostly at corporate New York. My first job in New York was at McGraw Hill publishing company. And after that, I had many other jobs. Say, if you want to ask me about those pretty adventuresome.
 
</strong>Michael Hingson ** 03:54
Yeah, you've been involved in a lot of different things. Needless to say, well, so you said you started with McGraw Hill. What did you do there?
 
<strong>Vanessa Womack ** 04:02
I was in the classified not to give my age away. But yes, I am a. We've talked
 
</strong>Michael Hingson ** 04:09
about this before he asked
 
<strong>Vanessa Womack ** 04:10
me did I am a boomer. But I started in classified advertising in the early mid 70s, mid 70s, where I did the clippings for some of the magazines like chemical engineering business week. And I did that for a couple of years and then promoted to public affairs where I actually was the editor of the McGraw Hill directory, the worldwide directory, putting that together and even had opportunities to conduct tours in Rockefeller Center. When I was in public affairs, I would do tours for groups that would come in To visit McGraw Hill and the surrounding buildings, take them through the tunnels at Radio City Music Hall. Oh, yes. And one of the groups I remember either educators or students or even some on foreign visitors. There was even a group I hate to say that now I'm not going to hate to say it, but from Russia. So it was exciting to do that. And after that, I was at Saks Fifth Avenue. I even worked at the NFL and water publisher services.
 
</strong>Michael Hingson ** 05:43
So where you were in New York, did you ever eat at Hurley saloon?
 
<strong>Vanessa Womack ** 05:50
Yes, I think we talked about that. Yeah, yes. I think I had a drink there.
 
</strong>Michael Hingson ** 05:57
I'll never, I'll never forget one of the stories that I heard about Hurley's. They leased the Hurley brothers leased the building in the 1890s. And they had 100 year lease. And then when Rockefeller Center was being built, they wanted to buy out Hurley's and her least didn't want to sell. And that's why there's this little four story building on one corner of all of that, but all of the reporters like the NBC reporters who worked in, dealt through Rockefeller Center and BC, would go down there and somehow they connected a phone line and a phone from the newsrooms to a phone behind the bar at Hurley's and so they could be down at the bar and then come A call came in then somebody would get the reporters or whatever, and they get the calls and go to what they needed to do. But they could spend their time in hurleys. Ah, people are creative.
 
<strong>Vanessa Womack ** 06:56
Yes, yes, we are.
 
</strong>Michael Hingson ** 06:59
Well, and we talked, and we talked about, of course, talking about classifies I mentioned Conde Nast. And you know, again, another one where it was all about classifieds. And you know, whether it's called classifieds or something else. The fact is that people are still selling advertising today.
 
<strong>Vanessa Womack ** 07:16
Oh, yes. That's why I say I'm pretty old school, I remember. And there were, and there's old fashioned fax machines, where we were communicate between the McGraw Hill offices, for instance, between New York and Philadelphia. So but, you know, we've come a long way in technology.
 
</strong>Michael Hingson ** 07:39
Yeah. Now we also have this thing about audiobooks, which course I'm very precious about unlike and I'm glad that most of the major publishers are doing a lot more with that. And it's all electronic. So it's a lot easier to create, and not store so much stuff, because it's now all audio oriented, or even print books are oftentimes electronically oriented as well as print, but I think that there's rightly so a group of people and it's still a very large group that likes to hold a book of their hand and reprint and there's a lot of value to that no matter what someone says a Kindle isn't quite the same as a book.
 
<strong>Vanessa Womack ** 08:16
That's, that's true, but it's fortunate that we have those options.
 
</strong>Michael Hingson ** 08:23
Yeah, well and being blind, a Braille device that can have on nonpermanent or refreshable Braille display and you can put a book file on it is still not the same as reading it with paper. But either way, reading is reading and it's still a wonderful thing that we all get to be able to do.
 
<strong>Vanessa Womack ** 08:42
And I've enjoyed reading ever since I was a young child in elementary school. In fact, one of my I guess, what do you call it nicknames? Was said a bookworm?
 
</strong>Michael Hingson ** 09:00
That's pretty cool.
 
<strong>Vanessa Womack ** 09:01
Yes, because I always said I liked. I enjoyed getting lost in the in the novels in the book service read. Yeah.
 
</strong>Michael Hingson ** 09:10
Yeah. And I still do today. And what did you want to be when you were growing up?
 
<strong>Vanessa Womack ** 09:16
Well, I wanted to be a court stenographer. Because of the business classes I had in high school. I wanted to be a court stenographer, but at one point, I also want to be an FBI agent. However, I was told either by the teachers that I was not the right color or was also a little girl or female, that I couldn't. I would not be accepted in something like an FBI. So my mother encouraged me to go into business. And I took shorthand all the required business courses in high school and I took shorthand. And I thought, wow, court stenographer would be cool. But then my mom said, No, you need to go to college. So I did continue to take shorthand or practice it for a little while. And I thought was pretty cool. But I went to Tennessee State University for my freshman year and started my, I guess, my curriculum into business management or a bachelor's in Business Administration.
 
</strong>Michael Hingson ** 10:40
Who influenced you most? Do you think while you're growing up and so on, would it be your mom? Or is there another person who stood out even more?
 
<strong>Vanessa Womack ** 10:48
I think my mom course might my dad too. But my mom was, she was pretty straightforward. very conscientious about her children being better or being better. And succeeding in life. So she encouraged all of us. And I was very much influenced by her to continue my education. I mean, I was I was smart. But I mean, I didn't know some things came better to me, like writing, which I enjoyed doing. And I enjoyed writing. And I still do I wish I had embarked on writing stories at earlier in life, so. But yes, my mother was a great influencer. And we are also I'm also from a family of faith. So I always have to give, give my God all the glory, and they can for bringing us all so far.
 
</strong>Michael Hingson ** 12:00
Yep, that's, of course, extremely important to do and makes makes not only a lot of sense, but the reality is God is with us and in us and all around us. And more of us ought to recognize that. But you know, what, what can you do? That's an individual choice.
 
<strong>Vanessa Womack ** 12:19
Yes. And it's very sustaining. And it gives me and so many who are faithful hope, especially in these such troubling times.
 
</strong>Michael Hingson ** 12:30
Yeah. And a lot of ways my wife passed away in November. And
 
<strong>Vanessa Womack ** 12:37
I'm so sorry to hear that, because I remember she was there before going. Yeah, we tried this. Yes. Sorry to hear for sorry, for your loss. Well, her body
 
</strong>Michael Hingson ** 12:47
was just not keeping up as to 2020 22 went along. And as I tell people, the body doesn't always keep up with the Spirit. But the other side of it is she's still around here. And, and I know if I misbehave, I'm going to hear about it. Yeah, you got to keep on the straight and narrow somehow, which is fine.
 
<strong>Vanessa Womack ** 13:09
And it's important to keep those who have left this are the ones we've loved, near and dear to us, because they are and will always be a part of us.
 
</strong>Michael Hingson ** 13:19
Well, I'm, as I tell people, you don't move on from 40 years of marriage, but you move forward. And I think the difference is if you talk about moving on, and you're going to leave it behind and forget it. And that is something that I will not allow myself to ever do and shouldn't
 
<strong>Vanessa Womack ** 13:34
be very good at. I agree.
 
</strong>Michael Hingson ** 13:37
So what was growing up like in the South for you in terms of how did that affect or have any influence on what you've done and what you do with your life? Was the south an influence for you?
 
<strong>Vanessa Womack ** 13:51
Well, I had no choice to grow up where I was.
 
</strong>Michael Hingson ** 13:54
Yet South Korea course.
 
<strong>Vanessa Womack ** 13:57
I and it was a good childhood. It was full of fun. sene interesting things like being outside now is I don't know if children get out and play like we did growing up. It was so free willing and and we could explore neighborhoods, we could go into the woods and pick blackberries. Bring them home and mom would make blackberry cobbler and we went to an elementary middle and high schools that were very, you know, they welcome in that especially in elementary was segregated and a segregated school but the teachers and the administration were so nurturing and then in middle school, or what we call back then Junior High in your head. Yes.
 
</strong>Michael Hingson ** 14:55
I always remember that. Oh, school. None at all. All
 
<strong>Vanessa Womack ** 15:00
Oh, yes, I still have a young mine and but back then it was at the beginning of the integration. And I walked to school. I mean, we had maybe one school bus. It wasn't consistent on throughout the school year, but I walked to school, like all my other classmates from my segregated neighborhood. And, you know, I was a good student. There were some challenges. I remember when Martin Luther King died in a white classmate had some very awful things to say. And that resonated with me. I was like, This is not right. And, but this is how it is. And that was the awful thing about is like, you know, that's just, that was just a word we grew up in. And high school, I excel and became very active with some of the student groups. Even with the marching band, I was didn't play an instrument, I was one of the I guess you call a major nature it Yeah, majorettes. But I was very active. And my friends were black and white and Asian. So you, one becomes, you live in that world, and you say this, this is, this is who I am in this world. But how can I be effective? How can I make change and make a change meant to make friends and understand them and have them understand me, but it's it was, it was a good time. Yet, it was transformative for me in such a way that it prepares me little prepares us for what we have to deal with what was still dealing with, when it comes to, I guess, diversity and being inclusive and accepting one another. When someone asked, I think you would ask me, What makes me qualified to be a Dei, a consultant is that I live the life. It's the Skin I Live In. It's, it's the world in which we live in and having a voice to affect change. It's so critical.
 
</strong>Michael Hingson ** 17:46
Well, it is and I love so many things about what you just been saying. I am always amazed at my own experiences, and they really coincide with yours. Somebody made some comment when we were much younger, and it stuck with us and sticks with us or somebody observed something where we were taught something, and how, especially as younger people, when we're searching, and we hear something that really sticks with us. We we don't forget it. And it's unfortunate that somebody said something extremely negative about Martin Luther King, but at the same time, I think history has demonstrated the kind of person he was and the character that he had. But it is it is very true that history is history is. And I think it's so important. We don't forget that. You know, I collect old radio shows as a hobby. And I'm fascinated by the people who want to, for example, Ban Amos and Andy from radio collections. And they want to ban one thing or another and they say well, that's not who we are. It is what we were. And there are other parts about it. Like I wrote one of the authorities on Amos and Andy once a email. Because when I was growing up, I actually first listened to a miss an ad on television. I had absolutely no idea that they were black. And one day Amis nanny was no longer around on TV. And it was years later that I found out that they were taken off here because people didn't like the depiction of black people that Amos and Andy represented and while I appreciated that and and understand it, it is still what we were at the time. But then when I learned about that, and I went back and listen to old radio shows, mostly I didn't hear overt references to being black. Oh yes, there were the accents and so on. But I never heard the really overt references. So I emailed this authority, and I said, so I don't hear a lot of references to Amos and Andy on the radio being black. And she wrote back and she said, Well, when the show first started, and they came to New York, and one of the first questions, they asked us where to the dark people live. And she said, there were some references. But by 1937, references to color had completely gone away. And the reality is, it was a show that everyone listened to and love because of the quality of the humor, it had nothing to do, really with race, unless you allowed it to be. And so we really need to keep our history, because it teaches us so much.
 
<strong>Vanessa Womack ** 20:43
And I couldn't agree with you more, because it is knowing that history, which is critical for us now, if you don't know history, you're doomed to repeat it. But I listened to Amos. I listen to this show on the radio when I was little. And it just it fascinated me to know that there were people, people of color negros, who were actually acting, and I thought that was very significant as a young, very young child to hear that. And then to see, as I was growing up in the 60s, we had black and white television, but to see some of those shows like Julia and some black actors who were on some of the sitcoms and also like, Maddix, gosh, to see actors get involved, it was very important. And then to know how far we've come now, because we, as a black and brown people, we want to we've advanced so much, and we want to we're so capable, we have done so much. And we have been influenced and we've been encouraged to do even more now, which is exciting.
 
</strong>Michael Hingson ** 22:18
One of my favorite TV shows growing up was room 222. Do you remember that? Well, yes, I do. Yeah, that's never any reference to race on that show. And it was a show again, that that provided good entertainment. If you chose to focus on skin color, then you did, but the reality is that wasn't really any thing that was referenced in the in the show at all.
 
<strong>Vanessa Womack ** 22:50
Yeah, the focus is on you. Yes, your students then yeah. And relating to each other, helping each other that was that was the that should always should be the focus. And so anyway, it's it's disheartening now to read about books being banned, or talking about wokeness, which is just, you know, I don't want to say silly, but it is ridiculous, athletic. If you take a word like that, and you just make it sound so horrible. If you're not woke, then you must be asleep. You need to know what's going on in the world, you need to be aware and that's really what it's all about being aware of how our society has disenfranchise so many people to the point where they can lead the racism and discrimination continues. And we should be well beyond that as a society as a as a country and not to go backwards but to go forward to and to embrace and each other is who we are. Anyway, I've try not to get on my soapbox, no,
 
</strong>Michael Hingson ** 24:12
it's okay. And we should I one of my favorite books, and I think we've talked about it before is To Kill a Mockingbird or corpse which really is as dramatic a demonstration of how people were treated simply because of skin color, and the explorations of scout and learning about it. And, and of course, her father, then the movie, Gregory Peck, who did such a powerful job of dealing with that. how anyone could consider banning that book it. It makes me think that most of the people who want to do that are listening to someone and have never read the book and certainly have never processed it.
 
<strong>Vanessa Womack ** 24:55
Yes, I think those those folks who are a I think are living in fear of just afraid and afraid to knowing the truth.
 
</strong>Michael Hingson ** 25:09
Yeah, and that fear manifests itself in so many ways. And it is true that there's a lot of fear. And there are so many people who still get away with things. And hopefully one of these days we can see reality kick in, and that the whole issue be addressed. And it isn't just race. The one of the things about unstoppable mindset as a podcast as the tagline says, We're inclusion, diversity in the unexpected meet. I worded that way because diversity has decided not to include disabilities in any way. Whereas inclusion, either you are going to truly be inclusive, or you're not inclusive, and you can't be inclusive. If you don't include disabilities. Well, we're partially inclusive, we don't, we don't pray, we're not prejudices against race. But disabilities, you can't leave out if you're going to be inclusive. And so it's it is a different animal. And it's why I emphasize inclusion first. And the other part about it is societally speaking, technically speaking, and realistically speaking, everyone has a disability. And we've talked about at some on unstoppable mindset, one of the disabilities for most people is your light dependent, you don't do well, if there isn't a light on, and Thomas Edison and creating the light switch has invented a way for you to cover up the disability. But make no mistake, it's there. And in reality, we we all have challenges. I was at the Hollywood Roosevelt Hotel around the time of the Oscars, and I checked in and my niece nephew and I were there and we dropped our luggage off in room and then we went downstairs, all of a sudden, people started screaming, and I said what's going on? Turns out we had a power failure not only in the hotel, but in the blocks around it. And, of course, some of us said it was all Jimmy Kimmel's fault, because he's the host of the Oscars. This was the day before the Oscars. But but the reality is people didn't know what to do with lighthouse. And just so many people had such a challenge didn't bother me a bit. We all have challenges. And we should recognize that just because some challenges and some people's challenges are different than ours doesn't make them less than us.
 
<strong>Vanessa Womack ** 27:29
And I agree, and sometimes by instance said, we become so accustomed to things that or the way we live, or we just don't understand how not having a disability or light or being able to maneuver out of a walk without the assistance of crutches or a wheelchair, we, we need to understand that. This is not something that people can not live with. We have to and we have to embrace those who may not be able to do the same things you are or I could do. And that needs to be in that word inclusive that needs to be recognized with organizations who say that yes, we are inclusive. But then you may ask, do you have? Do you provide accessibility on your website? Do you provide accessibility in your stairways in your office environments? And it doesn't always, of course, have to be a physical disability. It could be autism, it could be some other neurodiversity. Yeah, yes. And you don't visibly see that. So some people will just make assumptions that Oh, you're okay. There's nothing wrong with you.
 
</strong>Michael Hingson ** 29:18
And and then of course, we have the most significantly group of our significant group of people with disabilities at all, and that's politicians, but their disability is self imposed. Oh, they're fun to pick on though.
 
<strong>Vanessa Womack ** 29:33
Yeah, yeah. Pick on them anytime you want. Yeah.
 
</strong>Michael Hingson ** 29:37
But I'm an equal opportunity abuser you notice on me? Yes,
 
<strong>Vanessa Womack ** 29:39
I am. And say that to my to my students on an equal opportunity picker
 
</strong>Michael Hingson ** 29:43
honor. Many of them were born into it, and they've been losing ground as ever since as Fred Allen, the old radio comedian used to say, but that's true of a lot of people these days, but you know what it is, what do you do? Have you had any real significant event So stand out in your life that have changed you or really have affected you.
 
<strong>Vanessa Womack ** 30:06
And I always said, besides be becoming a mother, that will do it. Definitely. There was an opportunity. And I had an opportunity I did, I was a bone marrow donor and saved the life of a little girl spin over 30 years ago. And Katrina's her name, or was her name. She had been diagnosed with leukemia. And the National Marrow Donor Program at the time it was called now it's called Be The Match. Yeah, had numerous campaigns, bone marrow recruitment campaigns in the Washington DC area, putting particularly focus on a teenager who a black teenager, little girl Well, young woman who needed a bone marrow transplant, and no one in her family matched and it became a national campaign to save Joanne. So many people came out from churches, community groups, businesses, to just give a tube of blood or to get into registry. And all of that happened during a time where I had just been married for I don't even know if I was married, we were married a couple of years, a few years, and trying to have half a baby. But I submitted that blood sample for just to go in the registry. And lo and behold, a month or two later, I was called to as a preliminary match for another child, somewhere in the United States, went through all the required follow up tests and became the match for Katrina. And that was in 1991. And during the time that I was being prepped for the bone marrow extraction. Katrina was at the at the time, I didn't know but she was on the other side of the country in Washington, Seattle, Washington, the prepped, removing all of her disease, bone marrow, and I was being prepped to have a my bone marrow are harvested. And during the time that I was they were doing tests in a hospital and I guess I have to give it away it was in Reader's Digest. So story and Reader's Digest. One of the blood tests for me came back that I was pregnant. very ill, and I was, and they said, you can't donate narrow because the test says you're positive for pregnancy. And I said, I am not pregnant. And they said, you have to decide. I mean, I I couldn't stop the process because Katrina was already at death's door. So anyway, I said, I am not changing my mind. I'm going to do this. And you can test me again tomorrow morning before the harvest starts. And they tested again, it was negative. So that whole experience of becoming a bone marrow donor and then having the fear Well, I wasn't fearful. I knew I wasn't pregnant. To go through with it. Regardless of that test result to say Katrina's life, and that's what happened, she survived almost 19 years after that donation and miracle of all miracles, she had a little girl which according to you know, medical statistics once you are you go through a bone marrow transplant you you you lose the ability for fertilization, having children, but she did she had a miracle baby that changed my life.
 
</strong>Michael Hingson ** 34:34
Why? Why is it that being pregnant is a problem? Do you know? Well,
 
<strong>Vanessa Womack ** 34:42
the actual harvest standing of the marrow at the time and this was the nut through a stem extract stem cells, but it was through the iliac crest crest the lower back. I think harvesting the bone marrow may have impacted the, the the fetus if there had been. So I don't know how but they said it would it would be dangerous and they would not or could not do it if I was pregnant, but I really knew I was not pregnant.
 
</strong>Michael Hingson ** 35:19
But I gather you're saying that today it's different. And well, today they are you doing stem cells? And so yeah, different. Yeah. So
 
<strong>Vanessa Womack ** 35:28
I think it'd be different today. The process is dance since that time, and actually was a poster child for the bone marrow procreate?
 
</strong>Michael Hingson ** 35:40
Well, and you had children since then?
 
<strong>Vanessa Womack ** 35:42
Yes, I did. There you go. Yes. And they are adult children. Wonderful, wonderful children, one of each.
 
</strong>Michael Hingson ** 35:51
And they are probably as Mark Twain would say, so surprised at how much you've learned as they grew up.
 
<strong>Vanessa Womack ** 35:58
Then they might say he probably didn't learn enough.
 
</strong>Michael Hingson ** 36:01
It's possible to
 
<strong>Vanessa Womack ** 36:03
Yes. Yeah. They're they're very. They're wonderful adult kids.
 
</strong>Michael Hingson ** 36:10
That is really great that you have been able to go through that experience. And obviously, it sticks with you. And it certainly takes courage to be a bone marrow, well, transfer person?
 
<strong>Vanessa Womack ** 36:25
Well, it did, it did. And that was something that happened well over 30 years ago. But I also had a new one, I want to say probably a more recent or relevant experience. And that relates to my current career as a LinkedIn learning instructor, when I did the course managing a diverse team. And to me, that was a professional career highlight.
 
</strong>Michael Hingson ** 36:58
Tell us about that, if you would, please.
 
<strong>Vanessa Womack ** 37:01
Sure the the course is managing a diverse team. And it is on the LinkedIn learning platform. It was recorded back in 2017, and released in 2018. Now it is in along with English in nine languages, which is kind of exciting to see so many global learners who respond that they've taken the course on the LinkedIn platform. And as you can imagine managing a diverse team, it talks about how, you know, team management and being inclusive in embracing the team members, given them opportunities to become voices, functional team members, and how to deal with the conflict, too. And how to deal deal with some precede disagreements that might be discriminatory or an ad, and are racists and how do you work with people who might have different opinions, but I think there are some lessons learned in the course that gives the learners the audience some good information and how to deal with certain situations on the team, how to embrace diversity, how to celebrate diversity, and how to deal with culture in, in the in the organization. So it's called Managing a diverse team. And it's been on the platform now for five, almost five years.
 
</strong>Michael Hingson ** 38:56
So what is your career today? And where do you work? Or do you focus mainly on the LinkedIn course or what?
 
39:03
Oh, no, that said, I, it's it's great that people did still take the course but professionally, I navigate in the space of leadership, DEIA, or on the leadership side, I do facilitation consulting for boards of directors in that space and roles and responsibilities, helping them understand what that is and how to work strategically with each other and in the governance. area, and then with the DEIA have been operating or doing consulting work in an exciting industry. that is growing and developing in this region of Virginia, Richmond Petersburg region, which is the pharmaceutical manufacturing industry. And there are a cluster of businesses and educational institutions and biotech and biosciences organizations that are building that pharma industry here to make medicines more affordable, and to have that production in the United States, as opposed to outside the United States.
 
<strong>Michael Hingson ** 40:45
So you have your own company, or do you work for another company?
 
</strong>Vanessa Womack ** 40:49
Yeah, I have, I'm a small independent, I call myself a solopreneur.
 
<strong>Michael Hingson ** 40:56
There he goes.
 
</strong>Vanessa Womack ** 40:59
However, over the last two, three years, I've keep telling myself I need to hire someone, indeed, I do. Not to put a ton of spin on that, but
 
<strong>Michael Hingson ** 41:12
I get it. You do need
 
</strong>Vanessa Womack ** 41:18
to grow this solopreneur into more of a bonafide small business by hiring at least part time person to help grow the business. And that that is something I will be focusing on in the next several months to the next couple of years, just growing that part of the business to expand the services of whether it's the governance piece or the diversity piece, beyond the pharma manufacturing industry, in the pharma manufacturing industry, the cluster that's growing here in the Richmond Petersburg area, it is very important to in be inclusive in how we grow that industry to include communities of color, black and brown communities, communities that have been traditionally underrepresented in business growth and development. And that is going to be very important to provide that these in companies that are here, and those that come here, we hope to grow the region by bringing in more companies, that those companies would be diverse in their vendors and to create jobs that help these communities for employment, and to become more trained to build pathways into the jobs that would come at it the growth of the pharma manufacturing industry here.
 
<strong>Michael Hingson ** 43:10
How did you get involved in doing pharma kinds of things specifically?
 
</strong>Vanessa Womack ** 43:14
Well, let's be clear. I'm not in the menu. Right. Right. Right, however, but
 
<strong>Michael Hingson ** 43:21
how did you get involved with them as clients specifically? I'm just curious,
 
</strong>Vanessa Womack ** 43:25
I'll tell you, it was a heck I have to say it was a godson after I was separated from my full time job in 2021 thing, timing is everything. Yeah. It was time for me to start to look at growing my small gig, consulting solopreneur business. So I was putting out resumes responding to opportunities to bring in more income, and was approached or actually selected by this company called activation capital. And I am very grateful for them, because the President CEO of that organization, said, you know, interviewed me and follow up interview and offered me the consulting contract for the DEI a portion to grow that industry in this area. So it's basically a startup with the Alliance for building better medicine to make medicine more affordable and to make medicine here in the United States.
 
<strong>Michael Hingson ** 44:48
And you've been doing it ever since.
 
</strong>Vanessa Womack ** 44:51
Yes, it's been about a little over a year about a year that I've been doing the consulting work that I do have I've had other clients, particularly in the governance world, where I have the utmost for year have done some board a we called huddles, meet with the group in Kentucky. So it's nice to have out of state clients. And that was that worked out really well and hope to continue to grow in that aspect too.
 
<strong>Michael Hingson ** 45:31
Are you going to overtime update the LinkedIn course? Or do you think it won't need it? Or is it pretty evergreen the way it is?
 
</strong>Vanessa Womack ** 45:39
It's pretty Evergreen. And I say that because LinkedIn, they they own the course. And they can they recently updated it. And as I had mentioned, it's in different languages. So they have translated into so many languages, Spanish, German, Polish, Italian.
 
<strong>Michael Hingson ** 46:06
And you had to learn all those languages to run right guys. That is a really cool though, that that it's appeared in so many languages. Well, you know, I know that you also are an author. Tell me about that.
 
</strong>Vanessa Womack ** 46:21
Oh, my gosh, yes. And let's see my first book, my first novel, I should say, is a combination romance novel and a me what do you call it the growing up in your head? So one who is about a young woman who, who left Hall seven state to move to New York and really try to find her career? Sounds like everybody we've been talking. Yeah. So I'll I did use a lot of my imagination, which made the whole process of writing so exciting. Literary license, yes. And that first book is called a paint the sky purple paper, Sky purple. And I had a writing coach at the time. And she said, Vanessa, you're my first writing author client at the time, and I wrote the book and seven months, she said, I can't believe you did seven months. That was only because I had a little more time and I was excited. And every weekend I would keep writing, keep writing. Anyway. That was my first novel, and I'm still trying to write this second one. But I did publish two children's books on stem. The first one is Emerald Jones, the fashion designer diva, and Emerald downs ECERS. The children's books are for grades three, through five for ages eight to 12. To encourage students and teachers to really promote STEM science, technology, engineering, math and steam art in the classroom. The Emerald Jones is about a little girl who wanted to become a fashion designer, but she wants to quit school. However, she was very good in math. And she was encouraged by her principal and teachers not to think about quitting school, but to advance her math skills. And she did. The other one. The other one is bookie, and little array in the game. And bookie and little array are rivals in school. However they find that they have something in common. They both like designing games or wanted to be a computer game designers. So there's the technology, the engineer and the math skills that require that. So they bonded after some rivalry and became well at the end of the book. They become partners in a successful gaming business.
 
<strong>Michael Hingson ** 49:37
Cool. What's your next book project going to be then?
 
</strong>Vanessa Womack ** 49:42
Well, I have been toying around with it with a couple of different ideas. I have one that has been sitting in the computer for the last several years, about to two friends who have been friends since early high school, and they have a disagreement. But they come back together in their adult years and doing a very chaotic disaster, so to speak, where one is trapped in a building, and the other one's nearby to help her. And then they go on an adventure, not to give away most of the plot and they are there on an adventure to save not only family members, but save a company from really poisoning. It's its clients and it had to do with a medical procedure or a a invention that goes wrong. And anyway, well, that
 
<strong>Michael Hingson ** 51:04
well, you'll have to let us know when it comes out so that we can definitely put it up on unstoppable mindset. So what what's next for you? What, what are your plans going forward?
 
</strong>Vanessa Womack ** 51:15
Well, I I am working on it, as I said to grow, Vanessa Womack, consulting LLC, that is really what I need to do to as we say the business scale up. And there's another I guess I can call it a startup called broaden your board that would match boards, board of directors with people of color, or diverse to be more inclusive, to bring diverse candidates. That would be a good fit for their board to be, I guess, a match, bring the matches to them?
 
<strong>Michael Hingson ** 52:06
Well, I hope as you go forward, maybe in addition to color, and so on, you can think about disabilities and so on as being an option of of different Oh,
 
</strong>Vanessa Womack ** 52:16
absolutely. At boards. Absolutely. And when, when we're, when we want to be inclusive, all that would be part of the, you know, the opportunity to find candidates, that would be a good tip for these boards.
 
<strong>Michael Hingson ** 52:33
Well, that definitely is a cool thing. And it sounds exciting, and I'm anxious to hear more about it as it grows, as well as when that new book comes out, let us know. And we'll, we'll make it well, we'll have to have you back on Savile bind to talk about all that is as we go forward. But it is definitely exciting. And I'm really glad that we were able to, to spend the time and redo this. And I know you have to leave pretty soon. So we'll go ahead and thank you for being here. And for all the things that we had to say any kind of last words of wisdom you want to tell to people before we end this.
 
</strong>Vanessa Womack ** 53:14
Now, I want to thank you again for the opportunity to be on the broadcast. And for those who have been or those who will be it's a nice conversation to have to talk about the things that are, you know, life changing, or the important things in life to be in encouraging to, to have the opportunity to share different ideas. It is so important to have that connection. So thank you so much. I appreciate it. And when the book does come out, I'll let you know
 
<strong>Michael Hingson ** 53:53
you should that will be great. How do people reach out to you if they want to maybe engage your services or learn more about what you do?
 
</strong>Vanessa Womack ** 54:02
Now, there's my website, Vanessa <a href="http://womack.com" rel="nofollow">womack.com</a>. Very easy to remember. Can you spell please V A N E S S A W O M A C <a href="http://K.com" rel="nofollow">K.com</a> They are so so the LinkedIn you can always reach out to me at LinkedIn. You can find me at the Vanessa Womack on LinkedIn or look for the course managing a diverse team. I'll also want to put up put a plug there that right now it's free. So if you want to take manage a diverse team, it's free for just a little bit longer. I can't say how much longer but you can go on and search for it and take it
 
<strong>Michael Hingson ** 54:53
well thank you very much for being here with us and for all the interesting things the fun things that we've had a chance to talk about and definitely you got to come back on again, when you've got books and other things all set to talk about, we would love to have you be back on here with us again, and I want to thank you for listening to us. You can reach out to Vanessa, we would love that. And you can certainly reach out to me, I want to know what you think about our podcast today. Please email me at Michaelhi M I C H A E L H I as accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. And click on podcasts and go there and listen to more episodes of unstoppable mindset. Or you can find them wherever you find any kind of podcast. So iTunes and Spotify and I heart and all those other kinds of places. We really appreciate you taking the time and we do want to hear from you. We want to hear your thoughts, your comments on this or any of our podcasts. And of course if you know anyone in Vanessa as well if you know anyone who might be a good guest to come on and stop by and said please let us know. We'd love to hear from you about that. And once more. Vanessa, thanks very much for being here with us today. And let's do it again soon.
 
</strong>Vanessa Womack ** 56:14
Okay, very good. You take care and everybody else please take care out there.
 
**Michael Hingson ** 56:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEI Facilitator and Course Creator with Vanessa Womack</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/171ae294-6e76-4ed5-91c5-606322b4f799.mp3?source=rss&amp;ext=asset.mp3" length="46419648" type="audio/mpeg" />
<itunes:episode>123</itunes:episode>
</item>
<item><title>Episode 122 – Unstoppable Reverent and Adaptive Sports Innovator with Ross W. Lilley</title>
<guid isPermaLink="false">https://pinecast.com/guid/c6cba2d3-f3f7-4596-b93d-b9c4f13358b2</guid>
<pubDate>Fri, 28 Apr 2023 11:00:07 -0000</pubDate>

<itunes:duration>01:07:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b41f1f39-9bf6-4b82-9664-565ec2f4a1d9/UM122-Ross_W._Lilley-Coverart.jpg" />
<description><![CDATA[<p>Ross W. Lilley grew up in New Jersey. He graduated from New York University with a Bachelor of Arts degree  in Economics. Later he received his Masteries in Divinity from Andover Newton Theological School. He moved to Massachusetts to accept the Senior minister role at South Acton Congregational Church for nearly 20 years.</p>
<p>However, he was always feeling a different call. Ross grew up with an interest in persons with disabilities and always felt and saw around him the lack of understand and discrimination these people experienced. When he graduated high school in New Jersey he took up the sport of windsurfing. While serving in his ministerial role, Ross began think about and eventually forming AdccesSport America, a company to help teach windsurfing and other sports to persons with disability. When his son was born with a disability Ross felt that he was destoned to help his son and others through his dream.</p>
<p>In 2001 Ross left the church and officially took on the full-time position of leading his company. Now, he works with thousands of persons with disability teaching them a number of sports and showing them that no matter their disability they can do more than they thought. He and his staff teaches soccer, tennis, baseball, basketball and, of course, windsurfing as well as other sports.</p>
<p>Ross’ story is much more than an inspirational one. You will see how he is even developing new technologies that he hopes will greatly assist even more persons whose mobility skills are seemingly limited. You will, I think, love what Ross is doing. I hope what you hear on this episode will show you that all of us are more unstoppable than we think especially when we have a team to help.</p>
<p><strong>About the Guest:</strong></p>
<p><strong>Rev. Ross W. Lilley</strong> grew up in Tenafly, New Jersey, graduating from high school in 1975. That same year, he began windsurfing on the Jersey shore. He graduated from New York University with a Bachelor of Arts in Economics in 1978 and Masters in Divinity from Andover Newton Theological School in 1983.
He was the Senior Minister of South Acton Congregational Church for close to 20 years. In that time the seeds for founding AccesSportAmerica began to grow. In 1983, Ross began developing windsurf adaptations to make that sport more accessible. The endeavor to adapt the sport was part of a greater interest in creating places and activities to overcome disparity and discrimination in the disabled community.
Since that time Ross has been adapting and teaching sports and training for people with disabilities. In 1986 the Lilley's son Joshua was born with cerebral palsy and resulting spastic quadriplegia. Although Joshua uses an electric wheelchair and can walk with assistance, Josh and Ross began windsurfing together when Josh was four years old. Eventually the two sailed in their own windsurf marathons. Because of their efforts, the Lilleys have appeared in over twenty publications and televised programs including <em>Good Morning America, Inside Edition, The Boston Globe, The Boston Herald</em> and <em>American Windsurfer</em>
Ross and his family have received several awards including being a two time recipient of the <em>Heroes Among Us Award</em> from the Boston Celtics, honoring &quot;people who have made an overwhelming impact on the lives of others…&quot; and presented to individuals who, &quot;…through their unique commitment and humanitarian spirit, have made exceptional and lasting contributions to our community&quot;.
Ross is known for creating adaptations and game systems to truly include all people in sport and training. Most recently the TheraTrek, gait training system was patented after more than a decade of research and development.
Rev. Ross Lilley lives in Acton, MA with his wife Jean and their son Joshua. Their daughter, Hanna, lives in Maui but still works camps and runs clinics with Ross and AccesSportAmerica.</p>
<p><strong>Social Media Links:</strong></p>
<p>Our website is <a href="http://www.goaccess.org" rel="nofollow">www.goaccess.org</a>
Instagram is AccesSport
Facebook AccesSportAmerica</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Hi there once again, it is time for another episode of unstoppable mindset today, we get to meet Ross Lilley, we're actually Reverend Ross, Lilley Ross has got a story to tell. He is not a person directly as I recall with a disability, but he has a son who is and he has had a long time interest in that. And there's a lot more to his story than that. And I'm not going to give it away. So Ross, welcome to unstoppable mindset. How are you?
 
<strong>Ross Lilley ** 01:49
Thank you, Mike. Oh, great. Thank you. We are in our mid we got here just in time.
 
</strong>Michael Hingson ** 01:56
Right. And I was just gonna say, if people haven't figured it out by now we record these podcasts. And sometimes there's a little bit of a delay before they get up just because we do have some backlogs. And in Ross's case, we are taping or taping my gosh, you can tell how old I am. We are recording this episode on January 23 2023. And for us the temperature got down to 26 degrees here in Victorville and you have a snowstorm.
 
<strong>Ross Lilley ** 02:25
Oh my, wow. Yeah. I work with people that are all younger than me, pretty much. So I say tape all the time. We put out a lot of videos for our training sessions. And they're all wondering what to tape is.
 
</strong>Michael Hingson ** 02:41
I remember when we lived in New Jersey and I worked in New York at the World Trade Center. We often and saw among other things, one or wolf on I think it was channel two in New York. And he always said let's go to the videotape. Well, they weren't videotaping back by that time. Well, let's let's learn a little bit about you tell me about you kind of growing up and just sort of how things got started and all that.
 
<strong>Ross Lilley ** 03:07
Sure. I I grew up in New Jersey, and I remember Warner well. Yeah, I'm, I'm old too now. But like, let me see I was a if we're going back that far. I I always had an interest in in inclusion, I guess I would say and I used to coach and and create things where people could get involved a lot more a lot of sports stuff. I remember even growing up and always was kind of the one who was like, let's get a game going and getting people going and and so one of the sports I really loved was windsurfing. I got to do that when I was high school and I you know it's first paycheck I ever got actually was to buy a wind surfer and anyways fast forward a little bit I went to for for no good reason I went to seminary to become a minister
 
</strong>Michael Hingson ** 04:06
and there must have been a reason yeah there is you
 
<strong>Ross Lilley ** 04:09
when you when you go to seminary they all everybody you sit with your classmates in a circle and they all talk about their call the so called call and and in some of these stories go on and on and on and people tugging and God pulling and all that kind of stuff. And my was just, it just sort of hit me that I probably should go to everybody told me I'd be a good minister and I should go and I just somehow said okay, I gave into this process, but there was no no hit on the head kind of experience like a lot of these other folks. But anyways, my mentors all taught me that good, good religion, like good life was inclusive, and that if everybody couldn't come it wasn't maybe worth taking the ride.
 
</strong>Michael Hingson ** 04:54
Since you started down that road of the whole concept of inclusion. Well
 
<strong>Ross Lilley ** 05:00
I think it was just something in me and then I, in a resonated when when I had these mentors who were similarly minded, like minded and especially, you know when I could make it so some of the whole market ministry it seemed like I was in the right place. And when so ministry was going that way in at the same time, I was windsurfing, and that was kind of at odds with what I believe because it's a pretty exclusive sport. And so I, I devoted all my spare time to try and make the sport of windsurfing accessible to people of all abilities. You look like have something to say, no, no. Okay. So so I started just going up to people on the beach and saying, You look like I have a disability, you want to go windsurfing, which is really nice. No, no, no under a slapped me, but there you go, they should have. So I used to take people with kind of just will say light ambulation issues out windsurfing and figure out ways to make it more accessible. And even, I made some adaptations, which it turned out I was pretty good at and then I was my son was born in 1986 with cerebral palsy, and spastic quadriplegia tetraplegia. And he became kind of a you know, that's where the rubber would hit the road, I guess is if, if I really believe this about inclusion, I would make a choice there i My wife and I made a choice that everything that we would do, we were going to believe that he could do as well. All the things that we thought were good in our lives, we're going to make a choice that we're going to ram it down his throat that these things were going to be good for him too. So So for good or for bad. He was born into the right or wrong fam family and he became this test pilot for a lot of the things we do. And anyways, we started to to do wind surf marathons. And I found that based on the fact that I found that this sport really excited him to stand where he couldn't stand in a standard for more than 10 minutes, he could stand leaning against me. And we could go for really long distances. And some of these wind surf marathons we did he was seven, eight years old. And we're going a mile out into Cape Cod Bay and back. You know, we did one which was memorable over three hours was 10 Miles net that caught the attention of like the globe and Good Morning America and things like this. And that's how we started our program and proper.
 
</strong>Michael Hingson ** 07:39
So you, you talk about inclusion. And my note here, are you using the word diversity? How come?
 
<strong>Ross Lilley ** 07:49
How come I go again?
 
</strong>Michael Hingson ** 07:52
You call it inclusion? And I don't hear you using the word diversity. Why inclusion and not diversity?
 
<strong>Ross Lilley ** 08:00
Oh, gosh. I guess they're pretty similar to me. Is there? I don't know if there's a huge difference in my mind.
 
</strong>Michael Hingson ** 08:09
Well, there shouldn't be. Yeah, but typically, diversity doesn't include disabilities in the discussion, which is why I react well to inclusion because some of us who talk about it, don't let people ever get by with saying, Well, we're in. We're inclusive, but we don't deal with disabilities yet. Well, then you're not inclusive. You can't the word just diversity has been warped, it seems to me and I've said that a number of times on the podcast. So I love it when you are using the word inclusion and inclusive because that's really what it should be about and diversity should be as well, but it's not very rarely do you ever hear disabilities is included in that?
 
<strong>Ross Lilley ** 08:55
I strongly agree. Yeah, in our program, we have a lot of the when we're going for grants, a lot of people are talking about diversity and how diverse we are. And it and when they when they want that to go along racial lines or whatever I'm I'm always surprised that like we're you know, we're sort of inclusive all it just doesn't occur to me that that that would be our main criteria compared to how we're including so many people have so many abilities. So yeah, I yeah, I always think about inclusion. It's funny.
 
</strong>Michael Hingson ** 09:33
So how did you end up in Massachusetts from New Jersey although it's not that far of a ride it is still another state and it's a little ways away?
 
<strong>Ross Lilley ** 09:45
Wow, it's funny I figured my story so boring. I'm I was like I got I got out of college. And I I wanted to be a musician. Although my degree was in economics in mind. or music. And my brother was selling stereos up in Boston. And I came up here just to get a job. And that's how I got up here. And I thought I'd also find it and I thought there was a pretty good musical community up in Boston, I thought I'd get into that. I was a I studied for 10 years with the principal percussionist in the New York Philharmonic, and I thought I could make a go of it as a drummer as a jazz drummer, but I was wrong. Work out on now.
 
</strong>Michael Hingson ** 10:33
Well, then you ended up in the ministry along the way. Yeah. I guess, actually going into the ministry.
 
<strong>Ross Lilley ** 10:39
Yeah, we I was, I guess that back to that story there. The when I was selling stereos, and when dreaming about music people, the people who said, everybody knows you should be a minister, but you Ross were people who were also in ministry. And that was they were great to steer me into it. It was it was good idea.
 
</strong>Michael Hingson ** 11:02
So are you at a church now?
 
<strong>Ross Lilley ** 11:05
No, I, I left in 2001. To do this full time. Before the pandemic, we had 2000 People coming to the program, each year to do adaptive sport and training. And even before that, when we were you know, 400 is, it was pretty much a full time job while I'm trying to, you know, be at a church as well. So I had to make a choice, that church, church life is a good one, but it's tough. And when I was at a great church, but it's, it's tough. And you know, if you do it, some people do it. So they're, they taken a professional approach more professional than I would take in the strict sense of the world. So they could, they could put it aside at night and, and, you know, kind of decompress and be away from the church. I couldn't I took everything in and and felt it for like everybody, and it just kind of wears on you after a while.
 
</strong>Michael Hingson ** 11:59
Yeah. Well, and you've kind of gone in a different direction and do sort of the same thing. But you're applying all of it to sports, adaptive sports and disabilities, and so on. So how do you do take your son windsurfing? How does all that work?
 
<strong>Ross Lilley ** 12:16
Well, now he's is, is 36, and is a pretty big guy. So what I used to do, where I could just pick up with one hand doesn't necessarily work. So when we go in serve now, I'll use a standard or a railing standard, and things like that on the board. And I might have someone on a board with me, we have lots of different rigs that we've created. And, you know, well, my focus won't be necessarily on on the distances we did before, but more of him being able to hold a sail on his own, with me just holding the mass to the sail and things like that. So it's
 
</strong>Michael Hingson ** 12:52
once again, the same you're on the same board. Yeah.
 
<strong>Ross Lilley ** 12:55
Right. If, if you and I were to go I windsurfing I would put you on a similar board with to sales, you could be standard or seated to get comfortable with the sale, and I could be in front of you on a second sale. And I could help control your sale. And then as you as you got better, I would go to less stable boards, and you would focus on you know, you could then focus on balance as you had mastered your sales technique. Right?
 
</strong>Michael Hingson ** 13:25
The whole idea is that you have boards, they have sales, and that's how you move, right?
 
<strong>Ross Lilley ** 13:31
Faster. In all of our sports, anything we do. The general rule is the faster you move, the more stable you are, when you get going. When you're stable, then you can do a lot more if you're just sitting there getting ready to go. It's pretty wobbly.
 
</strong>Michael Hingson ** 13:45
You know, I bet sort of like the whole well, a little different sort of like the whole concept of a gyroscope when you spin it fast. It keeps you stable.
 
<strong>Ross Lilley ** 13:54
Exactly. Yeah. Yeah. I like that.
 
</strong>Michael Hingson ** 13:58
Well, that's that's pretty cool. So you are you're able to do it well. And so do you do you still do a lot of wind surfing with him?
 
<strong>Ross Lilley ** 14:09
I do more wind surfing with our it's funny you would think I would do a lot but I do more teaching have other folks in our program. Is he doing? So again? What does he do? Josh? On those days, he might come to beach and help us out or might go to a program. But Josh does a lot in your sports in the summer. The way we operate as a sports in the summer are designed for you or your family member to see themselves as athletes as viable athletes, and then to use that as an incentive to train for higher function. And the sports in the summer we have or or windsurfing and Hawaiian Hawaiian outrigger canoeing, stand up paddling, kayaking, and we also have traditional sports like tennis and and soccer and In football that we also apply these inclusive game systems to. And Josh, more times than not, if Josh is at our site and working, Josh will be a part of a crew in an outrigger canoe. He has a fairly functional right hand. So we have all sorts of adaptations where we might, you know, use a Ace wrap to keep his left hand on his bent paddle or something like that. You get a sense of two hands going. But he'll, if he comes down, he's usually paddling more than anything now.
 
</strong>Michael Hingson ** 15:34
Does he work? Does he have a job? Or is the program kind of what he does? It's kind of a day
 
<strong>Ross Lilley ** 15:39
program. But they have program. He lives with us though. And yeah, and well, no.
 
</strong>Michael Hingson ** 15:46
Does your wife wins? Does your wife win serve?
 
<strong>Ross Lilley ** 15:50
She did. And she doesn't really now. She, we do a sports camp in Florida every year and she comes out and and comes out and help and she's actually pretty skilled at it. Yeah.
 
</strong>Michael Hingson ** 16:04
That's pretty cool. Maybe she, what does she What does she do? Oh, go ahead.
 
<strong>Ross Lilley ** 16:08
Where does she she's, she actually works with us right now. She's, she's an interior designer. And, but she left that to work for us. And we also it takes, it takes a lot to you know, raise a kid with a disability and yeah, and to keep me going. I know which side my bread is buttered on.
 
</strong>Michael Hingson ** 16:34
Good move on your part. Yeah,
 
<strong>Ross Lilley ** 16:37
she does a lot that she helps teach with us. And she helps train with us as well whenever she can.
 
</strong>Michael Hingson ** 16:42
We were a two disabilities family. My wife was a chair and a chair her whole life was a T three para, but she passed away in November. So now it is me and a dog and a cat. And, you know, it's it's fun. I miss her and and so on. But at the same time, we we do have a lot of fun. And the dog and the cat keep me honest.
 
<strong>Ross Lilley ** 17:10
Wow, it's still fresh. That is every day and I'm sure for the rest of your life. Right?
 
</strong>Michael Hingson ** 17:15
Oh, we'll be we were 15 days shy of being married for two years. Oh, my. Yeah. So it is. It is one of those things, it will be with us. But as I tell people, the Spirit just goes faster than the body sometimes. And that's what happened here.
 
<strong>Ross Lilley ** 17:30
The spirit goes faster than the body. Yeah, the
 
</strong>Michael Hingson ** 17:33
spirit moves faster.
 
<strong>Ross Lilley ** 17:35
Oh, I wish I wish I was preaching now I would use this. Well, there's some good explication of it for me. Wow.
 
</strong>Michael Hingson ** 17:43
There you go. That's terrific. Well, we we, we function we continue. But tell me, do you do sports in the winter as well? Or what do you do in the winter.
 
<strong>Ross Lilley ** 17:53
So today we have a special. So we're good at adaptations and inventions. And we've discovered a lot of our athletes who are training more than anything wanted to could walk on a treadmill with assistance. And so we've invented a device, it's a it's a gait training device that will probably sell for like $5,000. And we have a gym when which we specialize in doing gait training with people. So we do a lot of that. And we also go to schools and we train people in Boston public schools and some other schools. And we do a it's a sport based program. And it's also one that we can do online. So and we do tennis, we do tennis and cycling when the weather it's good for cycling, but tennis all year as well.
 
</strong>Michael Hingson ** 18:43
Yep, cycling, probably not right now.
 
<strong>Ross Lilley ** 18:46
Well, if it's above 45 degrees, we go out. Well, yeah, but not today.
 
</strong>Michael Hingson ** 18:52
Not today. That's what I mean. The snow, the snow falling off. And so as a result, not a good time, but yeah, I hear you. So do you have any distinctions or differences regarding kinds of disabilities? Or do you care and or as a disability as a disability as far as it goes?
 
<strong>Ross Lilley ** 19:15
It certainly is we would take we'll take anyone of any ability disability from ages like five up to 100. And if we can accommodate them, we'll create something so we can so we build arm braces, airplane braces, sort of for people with limb differences. We've created a lot of seating particular for particular people to do any of our sports, a lot of stuff. And our you know our intent is to is to include anybody, especially people who have no other place where they can, where they can participate in these kinds of sports.
 
</strong>Michael Hingson ** 19:52
So that probably gets to be I won't say a challenge, because it is but but it does get to be a An issue that you get to be able to deal with people with neurodivergent issues as well. So you can deal with autistic or, or people who have Down Syndrome and so on. And you're just as welcoming to do that as, as you do people with physical disabilities, like you're talking about.
 
<strong>Ross Lilley ** 20:15
Exactly, yeah. Well, and the variety really makes it interesting. And that we love that challenge, especially if, if you know, everybody's different in their own way. And so no rule, no generalizations apply. And if we don't expect something miraculous to happen, a session, we're, we're missing the point. You know, every every session, we find something that's different in every session, we find something where people surprise us.
 
</strong>Michael Hingson ** 20:44
So I assume things sort of dropped off a little bit when the pandemic hit.
 
<strong>Ross Lilley ** 20:48
Big time. Yeah, well, we, we never stopped, we created an online program for our year round program, year round athletes and for school program. And that was, that was kind of cool. Because we made this unique system, where we have six variations of high intensity interval training exercises. And it was like in the can ready to go. And and we put it right in within a week of the pandemic and the onset of that and people being in shutdown. We had that online and going with people.
 
</strong>Michael Hingson ** 21:22
It's really cool. how that worked out quite well. We're
 
<strong>Ross Lilley ** 21:25
using it now. It's still we have over close to 80 exercises with these progressions, and then we we put together combinations, the exercises and put it live for a lot of our classes. And I
 
</strong>Michael Hingson ** 21:37
for for adults as well. Do you find that people who participate in the summer, continue to stay with the program and will work in the winter or? Yes, same same clients and so on? Right, which is cool. How many people are part of the program now?
 
<strong>Ross Lilley ** 21:57
Well, last summer, I think we had, again, our high point was about 2000. Now we're about 1200, I think. And so we you know, in the summer, we have a camp for we're including kids into a camp of, of junior high aged kids. And then we have a program with the Flutie foundation for kids on the autism spectrum. And then we have our own site, where we have anybody in any any one who wants to come out. So there's a bunch of teams on several sites in the summer. And then from those, they participate in our year round programs. Let me see, probably about half participate in year round programs. We have a soccer and conditioning program as wellness in in a winter.
 
</strong>Michael Hingson ** 22:39
Boys, girls, men, women, everyone. Yeah, which is so cool. Oh, how do you do soccer? How does that work?
 
<strong>Ross Lilley ** 22:48
Let me see when we have when, let me see for we let me we created these these game systems where everybody is vital to the system. And you have anybody have any ability has to meet certain requirements of in the game for people to go on. So if you know lice would say if you score and then you can't score again until the rest of our team scores or for our team to fray our points to count everybody on a team has to at least have an assist or a block. So there's all these and then there's certain goals that they shoot at, there's some that are easier to get than others. So there's there's all these accommodations we make depending on who's playing so that everybody can be vital to their team and everybody's working towards that. And it's designed so everybody have every ability is challenged to their utmost as well.
 
</strong>Michael Hingson ** 23:48
May not be using the right word. But soccer is sort of a ferocious or certainly a hard hitting fast sport. And in general, how does that work when you're dealing with people with disabilities and a lot of different skill sets and so on? Do they do the people still tend to play as ferociously as they can?
 
<strong>Ross Lilley ** 24:11
They do and they don't. So there's, there's things we have an inappropriate challenge rule where we try to put like abilities against each other. And, you know, the people that the best so called Able bodied players are working really hard to get balls to people to make assist or to involve them. And then people maybe who have ambulation issues are doing their their best to get into a position even if it makes them going you know for five minutes getting down the length of the field to get there. That's their goal to get in a position where they might have a chance at a goal or to get back to defense. So there's there's things we invent for everybody that make them slow this game down for them without without Making anybody really slow down that much?
 
</strong>Michael Hingson ** 25:02
So, do you find challenges of getting totally ambulatory people, for example, to play and play well with people who may not be as ambulatory or work as well? Moving around?
 
<strong>Ross Lilley ** 25:17
Yeah, it's a that's a challenge, you know. And so when we call is trying to find the perfect game, and it is a challenge, but you know, it's a skill to play to is a skill to learn how to play with varying abilities at once. And, you know, we do when we do this camp in Florida, that's our, our proving ground for this, and you live with this for a week, and people get very good at the game by about the second day.
 
</strong>Michael Hingson ** 25:42
So people grow accustomed to it and grow into it. And at all. Yeah,
 
<strong>Ross Lilley ** 25:47
yeah. Our whole community is about getting out of the way of yourself. And so if and trying to let something bigger come through yourself and something bigger come through each of these games.
 
</strong>Michael Hingson ** 26:00
Are you teaching people to be competitive? Or is it more teaching people to, to work together and have fun together? Or is it kind of a combination? Because a lot of the sports, like soccer, like tennis, football, and so on, are more competitive sports, and they're usually viewed as being very competitive. But is that the same way it comes out for you? Or is it a little bit different in terms of mindsets?
 
<strong>Ross Lilley ** 26:29
It's funny, I don't, you know, like, in popular sport, I think great competitors aren't necessarily great people, right? They're just insecure about losing. And I think it's, we all need to learn how to lose so we can learn to live with something that's bigger. But in ours, we do teach to can be competitive, but in the end, Ron, we want people also to have perspective about it. And I saw like, the worst thing that could happen is where you have people come in, who don't care. So it's nice to care. And but it's even better if they compete with themselves more than anything else, right and drive with strive for more function drive for some, something that they they've accomplished on their own. And even farther than that, it's great to be a part of a team and to feel like, maybe for the first time in your life, you're valued on a team. Right, and that, that you're not just a throw away, and that there are people aren't condescending to you, and you're on the field of play. We have an example we have a friend of ours, one of our athletes, was on ESPN for playing a cerebral palsy, and some, you know, ambulation was a little a little slower than most folks, and they put them into a high school football game, right. And so one play they gave, you know, the other team was in it, they gave him the ball, and they let him run and eventually ran out of bounds. And I almost think that that kid should have been tackled, that maybe there's an art to tackling and but people deserve the dignity of failure they deserve to be treated with with some seriousness, and that their accomplishments aren't something where, you know, there's all these videos of, of Little League games, where people are some kid hits with cerebral palsy, and is going around the bases, while people fun falling down for the ball and all this stuff. You know, throw a kid out every now and then make them work for accomplishment, make, make them understand what it's like that that you know what they truly appreciate what they've done. If I went even further, it's like races. We like we like we have sometimes we have races, and we like people in the races to do something that they have to train for if someone doesn't train for it. It's just, you know, it's not that compelling. And people on the outside need to see people with disabilities training, and being really true athletes. So we like things where people train for it. And people accomplish something. That makes sense.
 
</strong>Michael Hingson ** 29:03
It does. It absolutely makes sense. Because we we find so many people who behave exactly as you're describing, oh, it's great that he was able to run 20 or 30 yards. Wasn't that wonderful that he had the ball. But by the same token, we're not really dealing with, with what's going on and who's the one that really comes out feeling good about that? Well, I suppose that there is some truth to the fact that the person involved is excited that they had the ball, but the people are really doing it for themselves so that they can feel good that they can feel superior, rather than as you said, tackling somebody after a while, by the way, there's nothing wrong with tackling somebody rather than them running out of bounds. Even if they go 15 yards and then you tackle them. That that says something to and you're right there's an art to tackling that. it. It's all about changing in a sense, the definition of winning. Hmm.
 
<strong>Ross Lilley ** 30:05
I love that. Yeah. I never heard that. But I think that's a great concept too about the defining redefining winning.
 
</strong>Michael Hingson ** 30:16
There's, there's nothing wrong with winning and being competitive. But if you have to win, then are you really winning?
 
<strong>Ross Lilley ** 30:27
Oh, that's even better. Yes. We are very much on the same page. Yeah.
 
</strong>Michael Hingson ** 30:33
And the the fact is that, I realized that with most modern sports, it's all about winning. But is it really or should it really be something to think about? Hmm, that's
 
<strong>Ross Lilley ** 30:49
Yeah. So you you have thought about this. You are into it? Are you Are you a big sports fan yourself?
 
</strong>Michael Hingson ** 30:55
I listened to, to sports more than anything else. But I, I grew up with some really great sports announcers to be my teachers as it were listening to them and just their philosophies of dealing with the game. I mean, you know, baseball, you can't do better than having Vin Scully describe the games and just all the things that he talked about, and I know that he understood, winning and, and he always wanted the, I'm sure the Dodgers to be the victorious team. But the way he announced the games, no matter who won, it was really all about the game, which is what it ought to be. Hmm.
 
<strong>Ross Lilley ** 31:32
Wow. Is he still alive? Really?
 
</strong>Michael Hingson ** 31:36
Did he now he passed away last year? This year? Yeah. Yeah, he retired at the end of I think 2016 and then passed away last year.
 
<strong>Ross Lilley ** 31:48
That's well put, and I'm glad I'm glad you've put time to think about that. I I think about it all the time as well. And I always wonder if I'm the only one. Sailor staff thinks about it. And especially when you're putting game systems together.
 
</strong>Michael Hingson ** 32:03
What's your favorites? Which Oh, go ahead.
 
<strong>Ross Lilley ** 32:06
Go now my favorite, your favorite sport to teach? I guess, all of them because, like our game systems, you know, if it's team sport, our game systems work across all the main team sports, football, basketball, and soccer and even floor hockey. We work with some Boston Bruins on floor hockey and we work with some of the New England Patriots on our on our training systems. And as long as people are moving, and we work with the Red Sox as well, but the as long as they're moving for a prolonged period of time, if this sport gets them going like that I like anything that drives that it's not so much the sport is is to me as much as people participating in it and getting into shape and belonging to something
 
</strong>Michael Hingson ** 32:57
the professional athletes been in terms of working with him and so on. And how does all that work out?
 
<strong>Ross Lilley ** 33:04
Pretty good. Let me you know, it's good. Somebody from your area, Jimmy Garoppolo. injured, San Francisco 40 Niners quarterback. He came to about three of our clinics when he was with the with the Patriots. He and some other players really got it. They didn't they didn't come with any condescending condescension. And they didn't settle for you know, they held the bar high for our athletes. It was pretty good. So I'm surprised at this. We've had other guys like Andrew Ray Croft from the from the Bruins came out, and Terry Rozier who's now with the Charlotte Hornets. He was with the Celtics they came out in and within minutes, I thought they pretty felt pretty comfortable that population, I thought they will be talking down to him. But they were always really good.
 
</strong>Michael Hingson ** 33:55
That's really pretty cool. And nothing like having some of those folks coming out and teaching because you're getting taught by the best in the business.
 
<strong>Ross Lilley ** 34:05
Right. Yeah. And also, it's nice when they're sort of humbled by what we do. That's a nice, that's always a nice gesture when they are when they have done football clinics before and run them. And they defer to us. I think that's really that's a nice, that's a nice recognition for us.
 
</strong>Michael Hingson ** 34:27
So how large is your staff?
 
<strong>Ross Lilley ** 34:30
We have in the summer, just about 20 of us. But during the year we have just three of us full time who are trainers, and we have other support staff staff. We have actually we also during the year have interns who are terrific. We use a lot from local universities.
 
</strong>Michael Hingson ** 34:48
Do you have or ever have any people with disabilities on the teaching staff?
 
<strong>Ross Lilley ** 34:53
That's a really good one. And if it was during the year yes, you You know, but under water, we, we don't, mainly because of safety and needing to, if we need to jump in the water and rescue somebody, and we can only afford, you know, three or four people on a team, we can't we can't go rescue one somebody with a disability. It's a really, it's something we agonize with all the time because we're on the water. But we are not good in that regard. Only because we, you know, we have to decide who we're going to pay. We have limited resources, and we need everybody to be, quote unquote able bodied, to help with rescues if need be.
 
</strong>Michael Hingson ** 35:37
Right? Well, I think of the possibility of people like people who happen to be blind, who might very well be able to help and rescuing there are several centers around the country that have blind teachers teaching in a variety of environments. Including taking students out to lakes and doing various things in the summer. And again, it's it's all a matter of looking and learning. But there you have someone who's a lot more ambulatory, if they learned to listen and really are aware of what's going on around them.
 
<strong>Ross Lilley ** 36:17
Ya know, that that's probably a good point yet, I just don't have anybody in front of me, like, like that. But, you know, in a way, I probably should be more proactive and seeking people like this in in the least bit, because they can, they can have other folks. I don't wanna use the word inspire, lightly, but they could help inspire other folks with a similar abilities to come out. Right, right. I guess we're all role wary of using the word inspire. But I still love the word. Well, there's nothing
 
</strong>Michael Hingson ** 36:51
wrong with inspire, again, if you're doing it for the right reason. And this is, as we were talking about earlier, with the whole issue of running 30 yards, and then running out of bounds, but not being willing to tackle someone who is at this really being inspired as opposed to just feeling good. And there's nothing wrong with true inspiration, something that motivates someone to do more and feel better about themselves than they did and shoot for higher goals. So that's okay. I think, I think that's what in part has to come from inspiration.
 
<strong>Ross Lilley ** 37:29
Well, well said,
 
</strong>Michael Hingson ** 37:32
and it's a, it's a process, but for you, what's the most rewarding part of what you do, you're certainly doing something that has to do a lot of things that I don't want to use the word make you feel good, but inspire you. But for you, what's the most rewarding part of what you do?
 
<strong>Ross Lilley ** 37:52
When, when, when it works? When when we do works. And again, if I can, you know, there's, there's something that bigger that bigger than me that kind of is in this organization, even though we my wife, and I, my son and my daughter are founders of this, we we've found that there's a there's a culture that's developed in this that that goes behind us and I love it to see when when people remind me of some of the original tenets of how we started, you know, and like, or if I see some protocol or device or technique work with somebody, when it shouldn't, I'm really I love that. Like, instead of like we've worked for 12 years plus on this gait trainer. And when I see people's gait, improve after a half hour on the machine, and just it's incredible to me, or when I see you know why I'm not a really confident person outside of this, but I'm really confident what we can do with people on a windsurfer on a stand up paddleboard and a canoe and I know, when even when families say this won't work, I know that I can make certain things work and to see that is really something or to see someone surprised me and show what they can do. beyond what I ever expected, I love that.
 
</strong>Michael Hingson ** 39:16
Tell me about a real surprise something that happened or a person that came to the program and you didn't think necessarily they could do all that they ended up doing and they really surprised you. I'd love to hear a story about that.
 
<strong>Ross Lilley ** 39:33
I got a bunch but they all start with my son, right he's you know, by all rights he should be. He would be without what we do. He would be in a power chair with contractures all day long, and now he can because we have trained so much I can walk with him just holding one hand is rigorous but I can hold one hand and walk with Him. So that's that's somebody you know, by definition no functional use of his, either of his legs or his arms and I can hold one hand walk. So he, and you know, the way that he did some of those marathons, some of that was the greatest athletic feats I've ever been a part of in my life. Other than that, we have people who are running now who had hemiparesis and you know, we're in coma, and then came out of this and work with us and train with us and now can run and play in some of our games. Those guys are amazing. And there's other people still who were up and using some our equipment and training in keeping you know, in like this, like somebody I work with today's that he has MS. Cannot wait bear. But in our in our machine, he was up and standing in propelling this machine on a treadmill today all by himself. That's kind of incredible.
 
</strong>Michael Hingson ** 41:02
How does the machine work? What does it do?
 
<strong>Ross Lilley ** 41:05
We've, what we've done is we without a motor, but yes, using pressure on a treadmill. And and this unit that we've built off the back where we grab, this device grabs people at their lower leg. And as a piston is connected to essentially a rebuilt, spin cycle. And we can determine how long their length of stride is going to be how much hip and knee flexion or bend they're going to have. And then you put it for in a uniform fashion on a treadmill for, you know, half hour to an hour at a time. And we can pedal people through to weaken, we can slow people's rate down or increase it and it's it's emulating what a $400,000 device can do. And it works really well.
 
</strong>Michael Hingson ** 41:55
Have you ever looked into? Or Has anyone ever taken any of these and manufactured them and maybe did more mass producing of them?
 
<strong>Ross Lilley ** 42:04
We're on were doing that now. Actually, we're working with a manufacturer on on that. Except the process is long. And there's lots of parts to this. But yeah,
 
</strong>Michael Hingson ** 42:14
and you got to go through approvals to get the whole legal aspect of it addressed as well.
 
<strong>Ross Lilley ** 42:21
Well, we have our patent down, and lots of other patents associated with it. And now we need to get FDA approval.
 
</strong>Michael Hingson ** 42:28
That was what I was going to ask you about how the FDA figures into it all.
 
<strong>Ross Lilley ** 42:34
Where it's semi medical exercise. So we're trying to navigate those waters and I, I'm relying on one of our board members to do it to work with me on it. Well,
 
</strong>Michael Hingson ** 42:45
it does. It does sound really exciting to to do and to see the things that are happening. And again, I think one of the most significant parts about this is that you're welcoming to everyone. Do you have any? What we would call able bodied people come to the program? Or do they just come to staff? Or do you ever welcome people without disabilities into the program as well?
 
<strong>Ross Lilley ** 43:10
All the time? Yeah. Mostly into our games. So if someone wants to volunteer or if they want to play, we'll put into like a Thursday night soccer program or or have played tennis with us something like that. Yeah. You I know we decided I think told me early you you're not you're not actively playing a sport now. But if you could, what would it be?
 
</strong>Michael Hingson ** 43:39
Oh, gosh. There are several I'd love to play even if it's just to learn more about them. I've always been a baseball fan. So I'd love to. To do more with baseball. I'd love to learn more about football. I enjoy listening to football, although baseball is still always been my number one interest but I'm spoiled as I said before by Vince Skelly. But, you know, I, I think that sports in general would would be fun to experience no matter what it is because there's so much of it that I don't know a lot about and for me playing it would be as much as anything a way to and a reason for learning about the sport.
 
<strong>Ross Lilley ** 44:26
So I mean, you never day with a beep ball or anything like that.
 
</strong>Michael Hingson ** 44:30
never really did anything with a beat ball. There wasn't a group around to do it with for me.
 
<strong>Ross Lilley ** 44:36
Wow. It's a ride. I've tried to it's a riot. Oh, yeah. Yeah, I thought it's a genius and,
 
</strong>Michael Hingson ** 44:46
and then there's the new one talking about soccer and so on dodgeball. Oh, yeah. And I don't know whether I want to be up Be a person who just has to run around drop on the ground might get kicked in the head and going after a ball. So Oh, no.
 
<strong>Ross Lilley  </strong>45:10
Soccer is amazing, right? directly on the sides like three versus three. Yeah. That is an amazingly well developed sport is incredible.
 
<strong>Michael Hingson ** 45:21
And Basketball is fun. What else? Again? I'm spoiled. We had Chick Hearn out there out here and when I lived in the east, the first time I lived in the east, I lived in Winthrop, Massachusetts. And of course we had Johnny most.
 
</strong>Ross Lilley ** 45:37
Yep. Yeah. All right. Let's stop settling down which
 
<strong>Michael Hingson ** 45:42
will check stole the ball. I have that record.
 
</strong>Ross Lilley ** 45:50
Wow. Winthrop, we it's a good surfing beach or Winthrop.
 
<strong>Michael Hingson ** 45:54
Yeah, yeah. And Winthrop and Revere Beach and so on. Sure.
 
</strong>Ross Lilley ** 45:58
One of our programs looks at Revere. Winthrop, by the way, one of the islands where we have a program. Uh
 
<strong>Michael Hingson ** 46:03
huh. Wow, wait. So I keep up with sports. I've just never been very active in that regard. I was in the boy scouts, but we didn't do sports stuff other than hiking and camping. Which, which I did. So that was that was okay. You're a scout? Yeah, I was an Eagle Scout.
 
</strong>Ross Lilley ** 46:25
Holy smokes. Really?
 
<strong>Michael Hingson ** 46:29
Well, you know, you got to do something to to keep functioning and active.
 
</strong>Ross Lilley ** 46:34
So being on the bestseller list are Eagle Scout, they're about the same, aren't they?
 
<strong>Michael Hingson ** 46:41
They're fun to do.
 
</strong>Ross Lilley ** 46:43
Holy smokes. And what was your What was your project as an Eagle Scout?
 
<strong>Michael Hingson ** 46:48
Oh, gosh, I was involved in doing some radio stuff and doing some things relating to publicity in Palmdale where I grew up.
 
</strong>Ross Lilley ** 47:02
I used to, I used to be familiar with that. Because we would have you know, kids would come by the church, and we're our program and they need to find a project, right inevitably would be us building more times than not, it was let's create a ramp for somebody in town, you know, wheelchair ramp.
 
<strong>Michael Hingson ** 47:21
I'm on the board of an organization that works with scouts up in Santa Rosa. And they've built benches for the the center and done a number of things. It's been a favorite place for Eagle projects,
 
</strong>Ross Lilley ** 47:33
benches, benches, that's a big one. Right? Those are good.
 
<strong>Michael Hingson ** 47:36
Those are always good. What's the biggest challenge that you tend to face from the community are in the community? In
 
</strong>Ross Lilley ** 47:45
the mean, as I was running in running the program here or in my life, which to both? Oh, gosh, I was hoping you take the first one.
 
<strong>Michael Hingson ** 47:57
You get both.
 
</strong>Ross Lilley ** 47:58
I mean, I think more than that I you know, we're always rubbing two nickels together to make it by right. We're we're in the black all the time. But it's funding for programs like this, I spend more time doing programming than I do on fundraising. And I always grateful for donors who free me up so I can free us up so we can focus more on programming than anything else. So that tends to be a kind of a worry that goes with with our work. I I guess but I also worry that I'm I won't live long enough to see some of what we have come to fruition or perfection, I guess, especially with in regards to our gait training. I think what we do well, we've, we've come up with a system that I think is a true game changer. But it needs to be perfected. And it needs to be something that we universally have out there that that makes everybody improve their gait. And then this other thing are big challenges. How do we how do we train people, kids in schools with disabilities, where the resources they are, they're underserved, and his resources are slim, and they need to build habits that will stick with them after age 22. And so those are things that kind of gnaw at me that I you know, we just got to get it done gotta get done, and I don't know how to do it on a broad scale. So sad that
 
<strong>Michael Hingson ** 49:35
at the same time, um, how, what are what are some stories about people and how they have improved because of what you've done from an attitudinal standpoint, because it must be for people who really internalize it. People who go through the program, whether it's just dealing with gait training, or who are going off and playing sports, and we talked about winning and all that but just playing Seeing should be a lot for people, but how have you truly helped people and their attitudes and their outlook on life really improves.
 
</strong>Ross Lilley ** 50:12
I can tell how they've helped me that what the best part of this is a community that we have a community that claims people for life, you know, if you're if you're part of this community, you're with us, and we'll never let you go. And so I, I am part of that as well, these the my friends, all my friends, and the closest people I have here are those with whom I work and those and the athletes in the program so that you buy you on a Sunday morning. I so as far as athletes go, I hear all the time, people who say, you know, you, you've shown us a different side to our son, or I'm so grateful. One guy you wrote literally said you, you helped us be brave with the wind. I love that one. I was I was teaching on Martha's Vineyard in in someone who just couldn't believe they were out in the water doing this. So I hear that kind of all the time where people come to program and they expect to do something, you know, they they've heard that people could kayak and then and then we try to steer them to something that might be a little bit tougher. And then we know we can have success with and then when we do that, they just can't believe it. They're blown away. Yeah. And so lots of people like that. Which is tougher when surfing or kayaking. Windsurfing, ah. That's why I mean, I guess you can say there are as tough as you want to make them and to go high level on something, but to get involved in independent I think is tougher. But you know, it's also when we can have more success with I'm not as huge a fan of kayaking as I am as the other sports we do them. But the seating alone, because you're long sitting it, it makes your posterior chain really tight, your hamstrings are tight and it and it pulls your pelvis back. So you're kind of in a tough position, and people aren't necessarily as loose as they were if they could sit more upright.
 
<strong>Michael Hingson ** 52:23
Right? Well, and well, I don't know, I was gonna say, I would think that there are probably more balance issues also, with the board and interacting with the board with windsurfing than there are with kayaking,
 
</strong>Ross Lilley ** 52:40
right? Where we can, we have all sorts of boards that we've designed where we can be very stable. And you know, we've had people on events on our boards before because we were so confident they weren't gonna fall in, you know, so you can get as stable as you want, and then graduate to less and less stable as you go on. Less, less stable is faster,
 
<strong>Michael Hingson ** 53:02
yours. Right? Right. Well, for you and all that you've done. Have you ever thought of writing this story, creating a book or anything like that, to help educate more people about what you do and get them to realize that people with disabilities are just the same as everyone else? As I like to say, we need to change the definition because disability does not mean lack of ability.
 
</strong>Ross Lilley ** 53:31
Yeah. Well, I was hoping I'd meet a best seller author. I did at one point, and then I think it's like an invention that gnaws at you, I gave out, I gave up on it. You know, and I'm not that gifted a writer. So I, when I was in seminary, I took a course at Harvard. And it was on writing in the teacher that, of course, was a friend of mine, who's an editor at The Atlantic Monthly Michael Curtis. And so over the course of 12 weeks, I had one sentence in one paragraph where he said, Good job. But then again, I started writing a book, Cory, more to the point of what you're saying, I started writing a book about our experiences. And he loved it, which really just blew me away that I gotten to the point where this guy would like it, but the process and to come up with stuff would be tough. I think people want you to my advice was a one a more personal stuff than I wanted to give. They want to know about the struggles and how it plays itself out in your marriage and things like that. And I wasn't gonna go that deep into that. I mean, so if they want a little bit of any controversy I could have as well, which I didn't have a ton of.
 
<strong>Michael Hingson ** 54:55
Yeah, yeah. Everybody seems to like to have controversy and that doesn't necessarily help all I think that the personal aspects telling personal stories can be done without jeopardizing individuals, but the stories and the accomplishments I would think would be very meaningful and make a book like that really be something people would value. Yeah, exactly.
 
</strong>Ross Lilley ** 55:19
Yeah. Yeah, I mean, I mean, and I haven't been that specific with the stories, I think I, I would be better if I had given you some stories of some of these folks. And I was, I was just thinking that there was one guy who had it who had a stroke in his by his late 40s, and came to the program. And, and he used to run, he was a middle distance runner. And we have been working with him on his gait. And we we put him into our sports camp in our Florida sports camp. And he started, he started just blocking things. And by the end of the camp, he was he was running for balls, and even sending balls, he developed a pretty good kick, which was really remarkable. So he's planting with this, this almost straight leg, almost less functional, very less functional than the right leg and his planning on that and kicking and shooting. And so by the end of the camp, he was just so surprised with himself and so grateful for this. Yeah, have you had
 
<strong>Michael Hingson ** 56:33
people who you worked with, who felt well enough about themselves and who could do it, who went off and maybe found a job or got a job or went back to working because they suddenly realized they could do that?
 
</strong>Ross Lilley ** 56:49
I wish that were true. But more times than not, it's just it's such a tough nut to crack, right? We've had people go off, we have had people go off and get jobs, and then over time, gave up the jobs because even as they wanted to work, the job was somewhat beneath their skill set. Right that before the before their accident or their injury, they you know, some of these people had pretty high level jobs managers or, or writing code. And then, you know, the focus wasn't thereafter and they were doing things that are overtime seem what menial to him. So, yeah, we haven't had, I mean, we've had success in that people wanted to dream for that kind of thing. And people have more function, and they brought more to the relationships. But as far as jobs goes, I haven't seen a lot of sustainable kind of improvement there. I'm sure you've seen the same thing, right?
 
<strong>Michael Hingson ** 57:48
Well, I see a lot of it when you know, in the case of blindness, specifically your loss of vision. The fact is that, for the most part, losing eyesight doesn't mean you can't go back and do what you were doing. There are so many people in so many different kinds of jobs, that the proof is really there that you can go back to doing what you did. You've got to learn skills, but you can still do it. There are very few jobs where that really isn't the case. Unfortunately, there are all too many people who think it's not the case. That's what makes the big difference. Yeah, it's still mindset.
 
</strong>Ross Lilley ** 58:29
And if you were in the workplace, I mean, I I work with people, you know, especially when we have kids on the autism spectrum, we'll work with people until if they will keep coming, we will work with them until they succeed in some form. And I think that Sure, I wish that I wish that were the same in the workplace is to that the upside for this population is so enormous you just are you wish you had that kind of patience in the work in the workplace? Well, I
 
<strong>Michael Hingson ** 58:54
might be another dimension where you have to involve some other organizations or some other entities to make that happen. Yeah, it isn't like you have to do it all but at the same token you at least start the process so in in the camp in the program obviously you want people to have fun Where does I've got to ask because I always always think about these things where does humor fit into all this
 
</strong>Ross Lilley ** 59:21
I'm I'm humorless and always appropriate. So I know I'm
 
<strong>Michael Hingson ** 59:29
it's always one in every crowd
 
</strong>Ross Lilley ** 59:31
that I know I'm, I'm I'm I guess I would say hi effect. I've been rich, rich asset kind of person. And always looking for the gleam in people's eyes and always requiring that evolve the people that work for us that they they look for the gleam in people's eyes and connect. Yeah, and for me to do that, almost nine times out of 10 takes humor and not in and on the border of appropriateness, whatever it takes to reach people. is part of it. So yeah. And we also don't like to take ourselves too seriously. And so you need humor to help people not take themselves too seriously. And to help people. You know, in our program, there's no tragedy. No one comes in here leave are leaves this place thinking that their lives are tragic. No one allows anybody to feel like that. It's not as it's not overt, but it's just a kind of a sense you have and part of that is laughing at ourselves all the time. You know, I'm, I kind of like the king of self deprecation, and I'm fine with it. If people want to poke fun at me to, to laugh at and to laugh a little bit at the situation. I love it. So
 
<strong>Michael Hingson ** 1:00:45
which gets us back to our whole issue of winning, right? You're you you can be self deprecating, you can have fun. And as you said, not take yourself too seriously. No, seriously, maybe sort of kind of, but not too seriously, which is really important. Well, I have to say to you, sir, contrary to what you believe, and believed, it has now been an hour that we've been doing this and you didn't think you had a story to tell?
 
</strong>Ross Lilley ** 1:01:18
I had a story. I didn't know if it's gonna be that interesting. So I'm glad. I'm glad we've made it is 10. Very easy. And you're you're so engaging is great.
 
<strong>Michael Hingson ** 1:01:26
Well, thank you. Tell me about the name of the program, how people can reach out to learn more about the program. And, of course, being prejudiced about these kinds of things, make donations to the program.
 
</strong>Ross Lilley ** 1:01:37
So we're Access Sport America and it's our website is access. Access sport America, sport America. Okay. Yeah, so just just two s's in it, but you go, our website is <a href="http://goaccess.org" rel="nofollow">goaccess.org</a>, G O A C C E S S dot org. And you can learn more about us there. And also, if you want to make a donation, you can as well and we're primarily bait boss, Boston based or northeast based in Northeast Ohio, our our programs for schools are, you know, becoming national, we're hoping that we can expand that program and help people in different school systems with that system. And as far as our gait training, go, glad to handle anybody who may be want to come out in the area and work for a little while. Although that takes that takes weeks and weeks. If they had they need to have the wherewithal to do that. But if our fire device is manufacturable that will be on our website and in probably about a year and how to get that.
 
<strong>Michael Hingson ** 1:02:39
That'll be exciting. Yeah, and again, it's access sport America. ACCE SS p o r t.
 
</strong>Ross Lilley ** 1:02:47
E S S P O R T. Yes. Yes. Well done.
 
<strong>Michael Hingson ** 1:02:51
Cool. Well, and if people want to reach out to you, how do they do that? Do they best do that through LinkedIn or?
 
</strong>Ross Lilley ** 1:02:58
I can write me a Ross at <a href="http://Goaccess.org" rel="nofollow">Goaccess.org</a> R O S S at Go. <a href="http://access.org" rel="nofollow">access.org</a>
 
<strong>Michael Hingson ** 1:03:04
There you go. Well, Ross, Lilly, it has been absolutely fun. And I've learned a lot I am looking forward to somehow getting back that way from out here and getting a chance to meet you and shake your hand in person and go windsurfing.
 
</strong>Ross Lilley ** 1:03:20
We might do some clinics in California, and if we do we will now
 
<strong>Michael Hingson ** 1:03:23
we're talking Okay, well, that would be fun. And I'll bring my dog. Yes, please. Of course, cat won't come the dog will. I don't know whether he'll want to windsurf, but you never know. But I want to. I want to really thank you for being here today. And being with us. I think this has been absolutely enjoyable, inspirational and fun. And that's as good as it gets.
 
</strong>Ross Lilley ** 1:03:52
Thank you. Same here. I wish I had asked you more questions to learn more about you
 
<strong>Michael Hingson ** 1:03:56
will see now you'd have to start a podcast so you can do that. Pretty sure.
 
</strong>Michael Hingson ** 1:04:03
Well, I hope you've liked listening to us today. Please reach out. I'd love to hear from you. You can reach me at MichaelHI at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Visit our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Where you can listen to the podcast or as you may have found us elsewhere. That's okay too. Please give us a five star rating. Like go to apple and iTunes and give us a five star rating. We really appreciate the ratings you give us and any comments and thoughts that you have in Ross, for you and for everyone listening. If you know of anyone else that we ought to have on this podcast, please let us know reach out, let us know or give us an introduction. I would appreciate it we're always looking for interesting, new and fun guests. So please let us know and we'd love to hear hear from you about that. But again, Ross, thank you very much. We really appreciate you being here and anything we can do to make the program successful. We're in. We're wanting to do it. So thank you very much. And we will hopefully do this again, huh? Oh, yes.
 
<strong>Ross Lilley ** 1:05:14
Oh gosh. Yes.
 
</strong>Michael Hingson ** 1:05:16
Well, great. Well, thanks again and we hope that you'll continue to listen to podcasts for us.
 
<strong>Ross Lilley ** 1:05:22
Thank you.
 
</strong>Michael Hingson ** 1:05:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Reverent and Adaptive Sports Innovator with Ross W. Lilley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c6cba2d3-f3f7-4596-b93d-b9c4f13358b2.mp3?source=rss&amp;ext=asset.mp3" length="45356112" type="audio/mpeg" />
<itunes:episode>122</itunes:episode>
</item>
<item><title>Episode 121 – Unstoppable DEI Legal Advocate with Terra Davis</title>
<guid isPermaLink="false">https://pinecast.com/guid/a9cf4202-bb62-4909-97bd-80e90c7152fb</guid>
<pubDate>Tue, 25 Apr 2023 11:00:02 -0000</pubDate>

<itunes:duration>01:09:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/bff3dfb3-524e-4795-8a3e-9d9dfa93bbf7/UM121-Terra_Davis-Coverart.jpg" />
<description><![CDATA[<p>This episode is, I believe, one of the most engaging discussions about Inclusion and Diversity that I have had the pleasure to conduct on Unstoppable Mindset. Terra Davis is a graduate of Howard University with a degree in Journalism. However, she was lead not to take up a journalistic career but rather she began to work in the Diversity, Equity and Inclusion workplace. Today, she works for a law firm as its chief diversity officer.</p>
<p>She will tell us that story, but for Unstoppable Mindset that is only the beginning. Terra and I discuss a wide variety of ideas and issues surrounding both the diverse workspace and how disabilities have systematically been left out. However, we also discuss how she is helping to work to change that.</p>
<p>On top of everything else, Terra and her family love to seek out the ice cream stores that claim they are the “best”. You get to hear about her favorite.</p>
<p>I look forward to hearing your thoughts after hearing Terra. As always, thanks for listening.</p>
<p><strong>About the Guest:</strong></p>
<p>Terra Davis is a diversity, equity and inclusion advocate and practitioner in the legal industry. She supports diverse legal talent and clients in deepening client relationships and business strategy around common goals and DEI initiatives.</p>
<p>Terra is a member of the Association of Law Firm Diversity Professionals and served as the co-chair of the Legal Marketing Association DEI Shared Interest Group, where she was responsible for developing DEI educational programming for its members. She is passionate about serving marginalized communities and pushing the needle forward for change.</p>
<p>When she is not working with these organizations, she is spending quality time with her husband and two-year-old daughter, Zoey. As a New Jersey native who was born in Bermuda, Terra loves to travel, meet new people and visit any ice cream store or stand that boasts it's the best.</p>
<p>She is a graduate of Howard University and has her D&amp;I certification from Cornell University.</p>
<p><strong>Social media link</strong>: <a href="https://www.linkedin.com/in/terrasjohnsondavis" rel="nofollow">https://www.linkedin.com/in/terrasjohnsondavis</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi once again and welcome to unstoppable mindset. As usual. We hope to have a lot of fun today. We have a great guest, Terra Davis, she's got a lot to talk about. I am sure she's involved in diversity, equity and inclusion. She's a graduate of Howard University and the most important thing about Terra the absolutely most important thing is that she likes to visit ice cream score stores who claim they're the best. And so we definitely need to delve into that. Well welcome to unstoppable mindset and thank you for being here.
 
<strong>Terra Davis ** 01:58
Thank you, Michael.
 
</strong>Michael Hingson ** 01:59
So let's get into this ice cream store business who do you think is the best so far?
 
<strong>Terra Davis ** 02:04
So I grew up in a very small town in New Jersey and South Jersey to be exact and so I grew up around a bunch of mom and pop ice cream stores if you will my for most of my life. And I have to give a shout out to cravings ice cream. They are locally all around and they have incredible ice cream. But if I'm looking at the guest the big retailer ice creams spots that you could find all over the country. Jenny's ice cream is definitely one that I would recommend as the the up and coming
 
</strong>Michael Hingson ** 02:50
so when I lived in Westfield we would go over to I think it was in Cranford or Scotch Plains scoops, which I n people who work for me love to go to so we had a lot of fun go into scoops and thought it was pretty good. I wouldn't say it's the best but it was definitely something that made life worthwhile for us. And so we always enjoyed scoops.
 
<strong>Terra Davis ** 03:14
I have to check that out.
 
</strong>Michael Hingson ** 03:17
Yeah, I don't know. If they're there, where do you live now?
 
<strong>Terra Davis ** 03:22
So now I'm in Dallas, Texas,
 
</strong>Michael Hingson ** 03:24
here in Dallas. So yeah, that's a little far from scoops. But,
 
<strong>Terra Davis ** 03:27
but when I travel, I try to make it a mission of mine to go out and find an ice cream.
 
</strong>Michael Hingson ** 03:35
The best place I ever experience was in Berkeley, a place called bots. And I learned about it from Hazel timbre who was the wife now the late wife of the founder of the National Federation of the Blind Dr. Jacobus, Tim Brooke. And the family had their biggest meal of the day at breakfast because that was when everybody was together. And also if you ate a big meal at breakfast, you didn't need to eat as much the rest of the day and you had more energy and one of the things that they did was they would go down the hill from where they lived on Shattuck road and go to boxes, ice cream, store company and buy a quart of ice cream that had to weigh if it was a quart, two and a half pounds. It was about the richest and the most wonderful ice cream I think that I have ever experience it isn't there anymore. There was another one I think in San Francisco called Bud's which was pretty good. And I think it's still around somewhere but bots was always great. Loved it.
 
<strong>Terra Davis ** 04:42
Well Bravo here in Dallas is phenomenal,
 
</strong>Michael Hingson ** 04:45
too. Well, you know, we're just going to have to get to Dallas and go with you and do an ice cream tour. Well do. So now that we've dealt with the substantive part of the podcast. Tell me a little bit about you growing up and and all of that kind of stuff.
 
<strong>Terra Davis ** 05:00
Yeah, so I mentioned I grew up in a really small town in south Jersey, and I was about 1520 minutes outside of Philadelphia. And when most people think of New Jersey, they oftentimes think about New York. And they never think about the southern part of this itty bitty state. But that is where I grew up. And I grew up in a house of educators, my mom and my dad, are both teachers. And they have been in the industry for a very long time. And they really instilled upon me the importance of one education, of course, but also just treating people well. And my dad, actually, his, his father, was the NAACP, president of his local chapter in New Jersey. And my grandmother was very involved in the NAACP and also on the civil rights movement as well and met between the two of them a lot of civil rights pioneers, who they would invite over to their home, they would invite to come and speak. And so my dad, really growing up around that, could never leave that, and would oftentimes tell stories to my sister and I, about some of those experiences. And I think that now, you know, di is a part of what I get paid to do. But it's always been a part of who I am, as a result of just who I have in my life and their own experience.
 
</strong>Michael Hingson ** 06:50
So you, you've been enculturated, if you will, into the Civil Rights world, especially right from the very beginning,
 
<strong>Terra Davis ** 07:00
from the very beginning. So go ahead, go ahead. No, go ahead.
 
</strong>Michael Hingson ** 07:04
What was it like going to school?
 
<strong>Terra Davis ** 07:07
It was so undergrad was amazing. I was actually just speaking to someone about this the other day, because at the time, I didn't realize I, I didn't realize that I wanted to go to Howard University. I knew a little bit about its legacy. And it really wasn't until I stepped foot on campus, that I knew that that was the place that I was meant to be at. I really valued not only the professor's but the conversations that we were having about racial injustice. And what that looks like from a systemic approach. Even though my major was in journalism, I wasn't necessarily and I didn't have this, in my mind is something that I would be doing later on. It was it was just embedded in everything that we did in every class that we took. And on top of all of that, I really learned just how I think how broad the diaspora is, if you will of, of black people, not only in the United States, but outside of the United States. I think when I growing up in a really small town, I grew up in a bubble, where I only saw the people who I saw who looked like me, we shared very similar cultural values because of the area in which we grew up. But going Howard University, it really expanded my my view of others who might be black and living in Sacramento black and live in New York, black and living in Cincinnati, Ohio. And one of the things that I think is so important in that is understanding that people and cultures aren't necessarily a monolith. And it really depends on your environment and your lived experiences. And so I think that that was the it was one of the greatest teachers was just being there at at the university to be able to learn that.
 
</strong>Michael Hingson ** 09:27
What was it like when you were younger, going to elementary and secondary school and so on in terms of how you were treated or what your environment was like and how things were.
 
<strong>Terra Davis ** 09:38
It was lonely, but not I mean, the area that I grew up in was not very diverse at all. And so for me, I would usually be the one of only person of color, black person In my classroom or in my classes, and that can be an isolating feeling when you realize, because there's a moment that you realize that you don't necessarily know it going in. But when you realize that your are one of one of one or one of the few, it can become increasingly very lonely and very isolating. And usually, I would find myself getting picked to answer the questions around black culture, especially during Black History Month, which will be next month. And there's tremendous weight and being responsible for an entire group of people that, like I said, I learned, you know, just depending on your environment, and your lived experiences we all are coming from, we all have different views and vantage points. And so to have to speak for an entire culture, it just was it was, there was a tremendous amount of pressure. I think that also growing up at the same time, in that environment, and going to Elementary Middle School in these areas that weren't very diverse. It really prevented me from having the opportunity to get to know people from other cultures that weren't white or Caucasian. And so it really wasn't until probably later in middle school, and certainly not until high school, that I was able to interact with other other demographics, and get a better understanding of who a person was in what they believed and how their culture influenced their behavior and their personality. And it felt like it was done it it was it was such a meaningful experience for me, especially when I would watch Friends or peers who hadn't had that opportunity, and hadn't had those experiences, and had the stereotypical viewpoints in their minds of who people who are, are, are
 
</strong>Michael Hingson ** 12:27
did. Did you grow in any way to accept the concept that being one of a few are the only one maybe also gave you the opportunity to be a teacher? Or was there just too much pressure that that just didn't really strike you or seemed like it was a relevant thing to do. And I'll tell you why I asked that, because we who happen to have physical disabilities as our characteristics, and I'll talk about specifically blindness, most of the time, we're the only one. And today as an adult, especially, again, the only one that most people interact with. And people are always asking questions. And so you can resent that you can accept it, you can decide, well, this is a chance to educate. How did you react to all of that? Or how has your view changed over time? Possibly is a better question to ask,
 
<strong>Terra Davis ** 13:32
Oh, I welcomed it. I think I'm a unicorn in that sense, because I took it on as an opportunity for someone not to walk away from our conversation the same way that they entered. And so that way, when they met someone else, who looked like me, they had a better understanding of who that person might be. Because of it. Hey, so knew that there were some things about me that were not necessarily what those persons saw on television, or read in the newspaper when the newspapers were around, or it just just what they thought of. And so I really welcomed it because I thought that it broke barriers when we had those conversations. And also I don't want anyone to walk to be walking on this earth, ignorant when they don't have to be and ignorant in the truest sense of its definition or just not knowing. And so, if I'm around, I feel comfortable with I feel comfortable with someone asking me those Questions and wanting to understand it, I got questions about my hair, I got questions about the music that I liked the food that I eat, my family, just and then and then some of the more the more uncomfortable things about what people might see on television and the different portrayal of, of black people and fiction and also in documentary form that I was able, I hope to shed more light on.
 
</strong>Michael Hingson ** 15:32
It's interesting, the way you describe it, and I understand it fully, for lots of reasons. Do you find it at all interesting or amazing that so often, people are uncomfortable, just because someone looks different than them,
 
<strong>Terra Davis ** 15:53
I find it just a part of the human condition. Especially when you have this upbringing where, and this was the case, especially where I grew up, where if you don't, if you don't want to, you will never have to see anyone else who who doesn't look like you. Or who doesn't have or who doesn't have an experience or similar, you never have to, you never have to experience that person, or see that, at least in the very early stages of your life. And, you know, one of the things that I've observed is observed that most people will, depending on where they are living, will spend more time with people that look like them outside of the workplace. And when they're at work, if their workplace is just slightly diverse, they will find themselves interacting with co workers but only during the nine to five time and then once five o'clock, it's it's like I'm back to my my world with with my my one group that I feel very comfortable with. And I really challenge that I think there's there's a space in place for you to be around like minded individuals, and those individuals who look like you and have very similar experiences to you, I think that that's healthy. But I also believe that you should challenge yourself a bit. And because for me, I didn't have the choice to just be in an in a one in one environment. Um, I didn't have that I didn't have that as a as an option. And from from the nine to five, even past the five, that's not necessarily an option for me, especially depending on where I'm living at the time. And for some people, especially those who are in the I wouldn't say I'm saying majority, but I'm saying it very loosely, who are in the majority. You don't necessarily have to you don't that's you have to be more intentional about it. And so I challenge it, but I think it's all just a part of the human condition. Well, it's
 
</strong>Michael Hingson ** 18:22
part of the the human environment. But we also don't need to allow ourselves to be conditioned that way from me, for example, I don't focus on what people look like. Color is, is pretty much for me, for example, a meaningless concept. I understand it, I understand, and could talk to you about it from a physics standpoint all day long. But it amazes me that any one of one color could look down on someone else from another color because for me, it's irrelevant. And maybe I'm very fortunate I do know blind people who are and have learned to be prejudice. But I don't know that especially if they're totally blind from birth, whether they truly understand the whole color concept, but it's it's still very fascinating that we can look at someone and who just because they look different than us another color or any number of other characteristics can decide that we're less than they are especially when the day is the typical white majority. And there are more white people than in this country especially then there are other people although that is slowly evolving. But still, I think that that each race or each color tends to have some of that attitude where we tend to not be comfortable around the people that look different than us. And for me, that's kind of really just an amazing concept.
 
<strong>Terra Davis ** 20:07
It is for me too. And I noticed growing up the people who are very uncomfortable, I mean, I'm a woman. And so the uncomfortability that I experienced is so much different from, from my spouse, who's a man who's a black man. And his level of what he experiences in terms of people who are uncomfortable around him is much more high end, people are usually afraid of him when he's walking down the street. And we can definitely see that. And for me, I could pretty much go up to anyone. And I can sense that they might be uncomfortable from the start. But it's much easier and faster to break down that barrier than it is for him. Especially with like the preconceived notions and ideas that they might have about me.
 
</strong>Michael Hingson ** 21:03
I remember once going with my wife to a restaurant for breakfast, my wife was in a wheelchair her whole life. So she told a different, and she passed away this this past November. But I have 40 years of memories. So that works. But we went into this restaurant for breakfast and went up to the counter. And the woman behind the counter, I, as I learned later just kind of stood there looking between us. Because me Being blind doesn't necessarily make direct always eye contact. And Karen being shorter, and in a wheelchair. This woman didn't know who to talk to just to say, Would you like a table or a booth or anything like that? And so she stood there mute. And finally, Karen said to me, I don't think the hostess knows who to talk to or what to ask. And so I said, Well, you know, she could ask us if we want breakfast, and where we want to sit and all that. And we could kind of go from there. And that did break the ice. I'm sure she was a little bit embarrassed. But then she, she did ask all the right questions. And we went, and we sat down and we ate. And people were comfortable with us. But it is just amazing that we can live in a world where we're taught. And I believe that's really the issue is that we're taught to think that people because they look different, or have some characteristics that we don't, are different, and not necessarily as good as we are. And we are taught that all too often. And it's it's a problem that we have to address at some point. When we talk about diversity. The problem that some of us have with diversity is it is completely thrown out disabilities, when you ask people to describe what diversity means they'll talk about race, sexual orientation, gender, and so on. Social justice and other things. You never hear disabilities mentioned, or, or so rarely, that it doesn't even count to do it, which is unfortunate. But then they talk about Dei, and they talk describe it as the same. And my position is you can't do that if you're going to talk about inclusion. Either you are inclusive, or you're not. And that really means you got to change your mindset. And recognize that people who have so called disabilities are really part of the world. And as I describe it, disability needs to be learned as something that does not mean a lack of ability, but just a characteristic. And we we it's amazing how we are so stuck in our attitudes about how to deal with all of that.
 
<strong>Terra Davis ** 23:41
Oh, absolutely. I have watched people retreat as soon as they encounter someone with a disability, especially a physical disability. And I guess a one where and also a disability disability that is visible because there are some mental disabilities that are are visible. But the ones that are invisible takes an out you take time to actually have a discussion and talk to someone and sometimes that person then has to disclose it in order for you to know and then all of a sudden it turns into this Alright, now how should I act around you? What should I do and and I find that fascinating as well. And also that the DEI conversations that we're having, it seems like the country as a whole is starting to get comfortable being uncomfortable discussing race, discussing ethnicity, discussing gender, discussing, even sexual expression and orientation. And when it comes to disabilities, and neurodiversity, all of a sudden it's like retreat retreat retreat
 
</strong>Michael Hingson ** 24:59
because cuz we're afraid that we could become like you. Mm hmm. And one of the things that we have to somehow get the world to understand is, so what? So you become like me, does that mean that you're less of an individual and I know so many people who have had to go through the rehabilitation process, people who have become paralyzed, or blind or whatever, and they go through a process. And most of the time, I'm, again, dealing with blindness, but most of the time, the agencies will teach you to use some technologies and so on. But they don't really get to the root issue of attitude and philosophy. It's a fairly small number of agencies that truly will work to get their clients to understand that blindness is okay. It may be taking a different Lane down the road of life, but you're still on the road of life. And it is something that we just tend not to deal with. And a lot of the professionals in the field of work for the blind, although they would deny it truly don't have a great positive attitude about blindness themselves. And so the result of that is that they tend to operate in a way where they're not really helping people who come to them to live up to or learn to live up to their full potential. It is still such a fear that we haven't dealt with,
 
<strong>Terra Davis ** 26:40
for sure, and not knowing how to respond. I remember watching that with my grandfather, who I mentioned to did all these incredible things and was president of his local NAACP chapter and he was World War Two that, but he was blind as well. And he wasn't blind to his entire life. But I but my entire life, that's, that's what I knew I knew of him. And I remember watching people who would meet him for the first time, he was well over six foot, and had a very deep voice that commanded your attention, and have that type of personality as well. But I would watch people want to treat him with kid gloves, and treat him as if he, he was a child in a sense, because of the fact that he was blind. And he didn't, he didn't need that treatment, he would very quickly let you know, in his own way, that, you know, he was this, this powerhouse of a person. But it's, it just always intrigued me to watch people who were meet him for the very first time, we just see that.
 
</strong>Michael Hingson ** 28:09
I'm amazed when somebody meets me, maybe I've talked with them on the phone or whatever. And they say, You didn't sound blind. And I'm sitting there going, what the heck does that mean? Oh, well, you know? No, right. It's amazing. Well, you know, you went to Howard University, then what did you do?
 
<strong>Terra Davis ** 28:32
So after I graduated from Howard, I ended up sort of falling into. I really didn't know what I wanted to do next. I knew that it wasn't going to be journalism in the traditional sense. And I knew that my passion and my gift was in communications. I just didn't know where to put that. And I sort of fell into this place where I found myself doing more of like corporate communications and somehow someway ended up in the legal world. Did you major in journalism? I did, okay. Just want to hang out there. Oh, yeah.
 
</strong>Michael Hingson ** 29:20
And one of those reporters A.
 
<strong>Terra Davis ** 29:24
And they're just so happened to being these, these law firms that were looking for people with journalism and communications backgrounds, because they needed people to be able to write and write well, and write in a way that as a journalist who who's writing for someone who may only have a fifth grade education or you're writing for the year as someone who is very simple So I understand like I can, I don't need to do a whole lot to get the point of what you're trying to say. And so I fell into this little industry. And one of the things that I quickly realized was that I was in an environment very similar to the environment that I grew up in the environment that I went to elementary school and middle school and where it was, there was maybe one or two of me. And there might be more people who were serving as enrolls that weren't necessarily business professional roles like and like executive positions. And I, and then also, there weren't, there wasn't a whole lot of diversity with the lawyers. And I wanted to understand why that was. And so I started asking questions, and I started attending different events and noticing the same thing in the legal industry over and over and over again, and I really wanted to change that I really wanted to be that person who not only increase the diversity, so it looks like the world in which we live in. But one where someone who looks like me, can come in and feel comfortable being themselves there, and not feel like they have to wear a mask, when they're working. And when they're with their peers. And then when they go home, they can take that mask off, and there's a sense of relief. Yeah,
 
</strong>Michael Hingson ** 31:39
it's, it's amazing that we hide so much sometimes, isn't it?
 
<strong>Terra Davis ** 31:46
It is, it is. And I noticed that I mean, maybe auspices in this is probably in other industries is is probably also in the medical field. And it's probably also in the corporate world, when you look at it, that there are so many people who just feel like they cannot be authentically them. They feel like they have to speak a certain way. And they have to have a certain educational background and a certain familial background. And they also need to potentially come from money, and they need to dress a certain way in order just to be accepted. And we spend so much of our time at work more time at work than we do at home with our family and with our friends. And that can become exhausting. And not only can it become exhausting, it can hurt you mentally, it can hurt you physically, it can hurt you, emotionally, and I I knew coming from Howard University, I didn't want to I didn't I didn't want that for my life. I didn't want to go to a workplace where I couldn't be myself.
 
</strong>Michael Hingson ** 33:07
Why do you think that circumstances like that tend to be the case? Why is it that in the legal profession where we are supposed to not pay attention to those kinds of things, and that we're supposed to really work for justice for all? Why do you think that still, the prevailing attitudes are as you describe them?
 
<strong>Terra Davis ** 33:34
I think it's the systems and I better set up. And I think that it is, for a long time in the legal industry, and in particular, the corporate legal industry. What I believe has been happening is those who are diverse, don't always have didn't always let me say Not right now. But let me say you didn't always have the means or way to get into law school, to go to law school and to succeed in law school. And so you end up with this oneness when when of graduates who complete the program, who go to the top schools who have the best grades, and then they go into this corporate law firm setting, and they create their own culture that mirrors the culture that they're used to.
 
</strong>Michael Hingson ** 34:41
It gets back to society, dictating this whole concept of you need to be stereotyped in a certain way. And there's no allowance for difference.
 
<strong>Terra Davis ** 34:54
Absolutely, absolutely. There's none. It's, it says if It's as if difference is something that is similar to having a cold or something that's not necessarily supposed to be in your body that your body rejects as a result, and I feel like difference is, is viewed the exact same way. It's like, oh, no, this is something that isn't, is it right to have and we need to reject it.
 
</strong>Michael Hingson ** 35:25
Do you think that with more people, say, who are black or of other cultures? And I would hope over time, and I think there's some of this that is happening, people with disabilities going into a law, environmental legal environment, do you think that this will change any of the attitudes of not really tolerating difference and so on, that we see? Or are they just going to conform to the system?
 
<strong>Terra Davis ** 36:03
Oh, I definitely think the attitudes will change. I'm seeing it right now. Where there is an intolerance for not not accepting the change and not welcoming it. And being resistant to that. And I'm watching it with the policies that are created, I'm watching it with the positions that are being created to make sure that the culture reflects an environment that is much more welcoming and inclusive. I, I have hope, I also believe that there's this younger generation that's coming in. And the world in which they live looks much differently than the world that I grew up in, in the world that others who come before me have lived in. And I think that they just don't have the patience for that type of environment. And I definitely am seeing a shift. If I didn't see the shifts before, when I first came into this industry, which I hadn't seen those things happening. I definitely saw it in 2020. And I am hoping to see that continue to evolve and expand beyond some of the groups that we spoke about. And I'm hoping to see that expand into disabilities more than it has already. I think that we we are due for a shift.
 
</strong>Michael Hingson ** 37:49
And that will be a good thing. If that can continually happen. That will be a really exciting thing to see. And I hope that it does. Where do you work?
 
<strong>Terra Davis ** 38:00
So I actually work at a firm called Norton rose Fulbright.
 
</strong>Michael Hingson ** 38:05
So you actually are at a law firm, I am at a law firm. And do you? Well, so what what exactly do you do there?
 
<strong>Terra Davis ** 38:15
So I am a dei manager. And my primary responsibility is to ensure that the clients that we have, that are really looking to us to make the change as well. And see equitable opportunities for diverse attorneys and inclusive practices adopted, that it's happening. And so what I'm doing is I'm communicating that with our clients, and I'm collaborating with our clients on those efforts, and coming up with, with what I hope are good ideas, to make sure that that we aren't moving backward and that we're moving forward and that we are actually practicing what we preach and walking the walk and not just talking the talk
 
</strong>Michael Hingson ** 39:11
as a person who clearly has some deep thoughts and in good ideas and knowledge about this whole concept of inclusion and so on. Do you get ever to be involved in any writing of legal arguments and so on to or other things to ensure that things are presented in the most inclusive way? Or do you get to be involved in that into the legal aspect of it just because of your journalism background? And clearly you're a great communicator.
 
<strong>Terra Davis ** 39:43
Thank you. Now I don't I'm not involved in the legal aspects of everything. I save that for everyone who, who went through their years of law school and pass the bar. What I am I'm really inspired by our, the written policies that firms like mine are putting down to paper, to institutionalize inclusive practices, so that those things can only get built upon and not erased for the next person entering that is, is looking for an environment that is one that they can thrive in. And so what I'm really looking at is, what do we talk about? Having persons with disabilities and making life a lot easier for them in the workplace, but what accommodations do we have in place? We talk about the fact that we would like to see more LGBTQ plus attorneys in the workspace, but how are we allowing them to be their true and authentic selves and not feel like that's a part of them that they have to hide when they come into the office every day. So really, what I'm looking at are more of the policies and best practices and things that make someone not only want to work for a firm like mine, but what to say.
 
</strong>Michael Hingson ** 41:19
And that, of course, is really the issue. It isn't just getting there, but it's wanting to stay. And a good work environment, a positive work environment is, of course, second to none anywhere.
 
<strong>Terra Davis ** 41:35
Absolutely, I mean, I don't know how many cultural statements I read on various websites of companies and firms that said, we value our people, just just the standard language. And then, you know, when you get into those places, you find that none of what they've communicated on their website, or in their handbook is necessarily how it is how it is. And so I believe in training, I believe in uncomfortable conversations for the betterment of, of the place that you are at, I believe, in, like I said, pot adopting policies that are put to paper, but just, I think dei work at its core, and I know, others in the space will argue with me on this is is valuing and accepting people, but also caring for them for just who they are, and not expecting them to, to assimilate or form themselves into into something that they're not. At the same time, someone could argue and say, Well, does that mean that I believe in this? And I believe in I, I don't believe in, in gay marriage. And I come into the workplace, does that then mean that I shouldn't have to work with someone who is gay? And I absolutely challenge that because I think that everything that we do, as DEI practitioners should be rooted in a place of love and acceptance. And the end of the day, when we're building on we're building up in our on what we're doing. That should be the foundation that we look to and what we're doing, like, is this bill in a place of love and acceptance?
 
</strong>Michael Hingson ** 43:55
Yeah, it's it's the usual thing that we tend not to tolerate difference very well, what my, my view about whether gay people should marry or not is really irrelevant. As far as they're concerned. That's their choice. And, you know, I'm amazed when people talk about God, and religion, and this isn't right in the Bible. But Jesus also said, you know, render under Caesar, would a Caesar render unto God, what is God's and the reality is, ultimately, if there is a problem, no matter what it is, that goes against God, that's up to that individual and God to deal with. And there'll be a time that they have to do that, but it's not my place to judge that.
 
<strong>Terra Davis ** 44:49
Absolutely. And I think a lot of things are also just built in, built with fear. And I think we have to check that I think because that we find ourselves when when when we find ourselves saying no, because we have to really take a look at why we're saying no. And if there's some fear attached to that, no, then it's probably not a good reason to say no. And I think when it comes to dei work, there's resistance. More often than not, because of fear of the unknown. And we've got to, we've got to do I think, a better job of, of leaning into that fear and, and understanding Well, where is this coming from? And why are we doing that? And why does that need to be maintained?
 
</strong>Michael Hingson ** 45:43
Also, the fear of the unknown is easily addressed, because what is unknown, especially in this kind of environment, with what we're talking about, can certainly become known. People can learn more, if they will.
 
<strong>Terra Davis ** 45:57
Or they can, I mean, I'm like, especially when I was in college, and even before then, the tools and access that I had were very limited. And so it took a much more conscious approach and effort to get to the information that I needed to get to. And now, I mean, we all have, we all have cell phones and our cell phones or little mini computers, and we can get that information right there. I mean, it's discerning what information is the right information at. But I think that I think just using that, and using it as an excuse, as I just didn't know, when I didn't understand is not one that we can lean on anymore.
 
</strong>Michael Hingson ** 46:48
I know for me, just picking up a cell phone and doing that kind of research willy nilly at the drop of a hat is a little bit more of a challenge and slower to do. But I'm amazed when I go to family gatherings and so on, somebody makes a comment. What I discover is everybody's on their computers, or actually their cell phones, or their iPads, looking up the information and and talking about what they they read, which I think is is exactly what you're saying the information is there if we would take advantage of looking for it and using it and learning from it.
 
<strong>Terra Davis ** 47:27
Absolutely.
 
</strong>Michael Hingson ** 47:30
And it's it is it is so much of an information oriented world and the information is there, the internet is such a treasure trove. It is that is amazing that more people don't do it and use it. And I realized that we have a lot of our population that is growing older, and they tend to not gravitate to it as fast. But I think even if they would, they would be amazed and would discover an incredible world that they could learn a whole lot more about which would benefit them and everyone else.
 
<strong>Terra Davis ** 48:06
If we were doing a privilege walk as a country, one of the things that we would all be able to step forward for is is technology, I think AXA and some some capacity. So I agree with you on that. Just how far do you want to step out of your comfort zone to access the information? That's
 
</strong>Michael Hingson ** 48:28
exactly and of course, it's always all about moving out of your comfort zone, we tend once we get used to something, we just don't want to change what we do. And there's nothing wrong with taking a little bit of risk, it doesn't mean that you have to jump out of an airplane with or without a parachute. But you can certainly learn a lot more about skydiving. And maybe you'd find out well maybe this will be fun to do or not. Personally, I am not interested in jumping out of an airplane even with a parachute. But I also know that if I were in a situation where I needed to do it, I could adopt a mindset that says okay, that's what I got to do. I know that much about me whether I want to do it or not. I can still do it. And probably that comes from being a risk taker most of my life and going to strange places doing things that I never thought I would do things that other people take for granted. But for me, it's a new experience or something that, as I said involves from my perspective taking risks, but that's okay to nothing wrong with a little risk to make life far more fun and exciting and adventurous. Not at all. It's it's always a good thing to do. So, what would be one thing that you think people should learn or know that they don't know about? This whole idea of inclusion that we're talking about?
 
<strong>Terra Davis ** 50:00
There are so many things that I think people should know. But if I had to drill down on just one thing, it's, it's really going back to what we were speaking about, which is it only takes you, it only takes you to step outside of your comfort zone, to want to understand, to want to learn to want to grow in this space. And I think what ends up happening is we lean on, people like myself who are, are dedicating our profession to this area, and not realizing how much we can influence it. On our own.
 
</strong>Michael Hingson ** 50:48
You live in a world where you're constantly being challenged, you're facing differences and so on. And it has to get from time to time frustrating speaking from experience, what, what motivates you, what's keeping you motivated,
 
<strong>Terra Davis ** 51:03
what's been keeping me motivated lately, is remembering why I started to do this in the first place. When I got into this, I would say what I did when I decided to dedicate my time to this and move away from what I had initially been doing, which was that communication side of everything. I was sitting in a hospital bed, I had just given birth to my daughter, and George Floyd's funeral was on. And I remember one of the hospital workers who was responsible for taking vitals and, and cleaning out the rooms. She came in my room and she stood by me and we, we didn't really know each other all that well at all, because you're only in the hospital, but for so many days after you give birth. And we were in the room in silence, watching the funeral. And immediately, we're connected from that. And I think when I go back after a challenging day, and I remember the way that I felt watching it, and the way that I was able to connect with the stranger watching it, it reminds me that there is greater good and doing the work that I'm doing that far outweighs the challenges that I have in a day.
 
</strong>Michael Hingson ** 52:59
Even so, what keeps you up at night, obviously, there are a lot of things that go on and weigh on your mind because of all this so what keeps you up at night,
 
<strong>Terra Davis ** 53:07
hoping that people get it open the people get what I do, and why it's so important. And, and understand that I know, as of late, there's been a huge focus, and a huge driver. I when it comes to the I work around the dollar, and that there's monetary gain in focusing on diversity. And while I know that that is true,
 
</strong>Terra Davis ** 53:45
I, I What keeps me up at night is hoping that we can
 
<strong>Terra Davis ** 53:52
we can see a deeper reason beyond the monetary game. And that's and that when we look at and I hate to say this because it sounds so it sounds so Speechy right. But and so motivational like but when we look at our kids and when I when I look at my my daughter's two now when I look at her, and I look at her friends, and I think about the type of world that that they're going to be in and I think about the type of workplace that they'll be working in and and the hurdles that I faced when I first got in to into into the workplace are the hurdles I face just at school because I was different. I would like to believe that people aren't looking at making it better for them just for the sake of mine. I would like to believe that people are looking to make it a bit better for them because that's just The right thing to do and because there's such good in it,
 
</strong>Michael Hingson ** 55:06
what is one thing, you've done a lot of things, and you've had some pretty amazing experiences. But what's one thing that you haven't done that you'd like to do? In addition to finding more ice cream stores?
 
<strong>Terra Davis ** 55:23
I think that I would definitely hold on to, we talked about risk earlier. And I'd like to be able to take many more risks that I have so far. I, I'd like to challenge myself in specific areas, inside and outside of this, this work. And risk for me is just as trying something new, not necessarily skydiving, but trying something new and in a slightly different environment. And I am hoping that I am able to, to find what that looks like, in the next couple of years for me, and take that leap.
 
</strong>Michael Hingson ** 56:12
What's What's one thing that you can think of? Or can you think of something right now as an example of taking that risk that you haven't taken,
 
<strong>Terra Davis ** 56:20
I would have to say that, right now a risk that I hadn't necessarily taken or pursued in a way that would be beneficial for me, is understanding more about these leadership roles. And these executive positions in the space, understanding a bit more about social impact Parilla dei lens, I'd like to, to see myself not only learning more about that, but stepping into that a bit more
 
</strong>Michael Hingson ** 57:00
makes a lot of sense. And I think makes for an interesting adventure. And when you do that, we want to have you come back so we can hear more about how it all went to. I would love to now, what would you like your legacy to be? How would you like people to remember you just kind of curious
 
<strong>Terra Davis ** 57:19
as someone who genuinely cared, as someone who not only genuinely cared, but when I, when I get up in the morning, my challenge to myself is to make sure that I am influential in a way where it's giving someone else it's getting someone else closer to where they want to be, and what they're hoping to achieve. And doing it in a way where because of what they look like, because of who they are. isn't, isn't the reason why they can't get to those things. And so I'd like my legacy to be the person that helped them do that. And even if it's not 1000s of people, and it's just a few, I feel good about that. And even if they don't know my name, and they don't know, that was the thing that I did in a piece of what helped them was something that I did, I'm okay with that. But that's what I'd like my legacy to be
 
</strong>Michael Hingson ** 58:51
at the end of the day, or each day. Do you ever just take time to sit back and think internally and think about what happened in the course of the day and do self assessment of what was good? What wasn't? How to maybe improve the things that weren't? Or what could you have done better that even worked out great, right from the outset? Sort of self analysis, introspection,
 
<strong>Terra Davis ** 59:18
all the time, it's and so when people ask you the question of what's, what's a weakness of yours, that introspective thinking is definitely one of mine. And at the same time, it's a strength because I think that it's important to do that, because then you can learn from from the day or the events that happened in that day. At the same time, it hurts me when I fall into this negative thought pattern around those things. I was just talking to someone about this, not that long ago, about how I Couldn't get so caught up in my head, thinking about things that I should have said should have done, that I miss, I can miss the good things that happened. And I can miss the things that went right. Because I'm, I'm holding myself to the fire to do everything the right way and say all the things that I needed to say. And that's just not how that's just not how our lives work. If they did work that way, I don't think we'd ever grow.
 
</strong>Michael Hingson ** 1:00:34
And putting things in, as you say, the right way, the fact is the right way. Might need to evolve or will evolve over time, because what seems right, maybe needs to change sometimes.
 
<strong>Terra Davis ** 1:00:50
Oh, absolutely. I was just listening to someone. So I've Sirius XM. And I was driving home from picking my daughter from school. And I was listening to someone who was asking the question of the day, which was, what things did you use to believe? Or stand by that no longer serve you? Or you've, you've now realized that that's not really that's not a part of who you are your core value or what you believe anymore? And it was interesting to hear some of the things that that people thought about and what and what they were their responses were to that question. And you're exactly right. The right thing might be right, right now in this moment in the second, but it's not necessarily going to be the right thing. In the next month or the next year or the next few years. Think about all the things that this country thought were right at the time, and they just simply and they could have been for that person or those individuals. And then later on, we come to find out they weren't the right thing.
 
</strong>Michael Hingson ** 1:02:07
It's It's fascinating to think about it. And I think we all need to look at evolving our thought processes. And I'm a firm believer and introspection and firm believer and evaluating us each other, our ourselves every day. We're our best teachers, we're going to be the ones who can teach us the best. And we really should take advantage of that. It's a wonderful gift.
 
<strong>Terra Davis ** 1:02:37
It absolutely is. I'm thankful for that. Again, like I said, I'm I'm thankful for when I when I'm able to do it in a way that isn't bringing me down. And is it is it? Is it serving me in a way that's helping me get to the point of growth that I need to be. And it's it's how I how I live, it's how I started planning for my next few days, it's how I how I can plan my life really is just having those quiet moments to myself. And some of that comes in journaling as well.
 
</strong>Michael Hingson ** 1:03:21
Yeah, I have never been a great journaler. But I understand it. And I tend to just try to think about things and keep things in my mind. But I do from time to time, find ways to make sure that I will remember things. I find reminders and other things that my little echo device and other things can do to remind me are very important things to do. So I appreciate the whole concept of journalism, journaling and vision mapping and so on and treasure mapping because they are extremely important tools, if we would use them to remind us and keep us centered. Absolutely. Well, Tara, this has been absolutely fun. I hope you've enjoyed it. And I certainly have. And I think that we have talked about a lot of things and given each other and hopefully you who are listening out there, lots to think about and I really am serious. We need to do it again, especially when you take a few of those risks and want to come back and talk about it. I am ready to do it wherever you are.
 
<strong>Terra Davis ** 1:04:33
Thank you Michael. I enjoyed my time. This has been a great discussion. And he really had me thinking with a with several of these questions. I'm gonna go back and look at my journal tonight and then start to map out. I've so appreciated it and I would love to join you again.
 
</strong>Michael Hingson ** 1:04:55
Well, we will have to absolutely do and I told you this would be a conversation and we'd go in All sorts of directions that probably never thought of doing at the beginning. But I appreciate all of your help and preparing for it. And I appreciate you and your time. And I'm very much looking forward to the chance to do it again. I hope that you listening will give us a five star rating go to Apple or wherever and please rate the podcast. It's valuable and it helps us a lot. And also, I would appreciate it if you want to make comments, feel free to do so you can email me you can do comments with your ratings, but I always ready to receive emails, you can send me an email at Mike at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. Better yet do Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> How Terra can people reach out to you?
 
<strong>Terra Davis ** 1:05:52
You can certainly reach out to me on LinkedIn, you can find my name T E R R A Davis D A V I S. And that's really the best way to reach out to me honestly, I found myself getting off of social media slowly but surely, over time. Consuming, it's too time consuming, but I'm certainly on LinkedIn.
 
</strong>Michael Hingson ** 1:06:21
Well, I hope that you all will respond and let us know what you thought. And you'll be back with us again next time when we do unstoppable mindset. You are also if you need to learn more about some of our other podcasts Welcome to go to www dot Michael hingson M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And check us out and listen to some of our past episodes. Also, I will just tell you, I do keynote speaking and if there's ever an opportunity where you feel that I might be able to add value and come and talk to your organization or some organization that you know, please reach out to me I'd love to hear from you. But again, Terra, this has been fun. And thank you again for being a part of this and giving us all of your time today.
 
<strong>Terra Davis ** 1:07:10
Likewise, thank you for having me.
 
</strong>Michael Hingson ** 1:07:16
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEI Legal Advocate with Terra Davis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a9cf4202-bb62-4909-97bd-80e90c7152fb.mp3?source=rss&amp;ext=asset.mp3" length="46562400" type="audio/mpeg" />
<itunes:episode>121</itunes:episode>
</item>
<item><title>Episode 120 – Unstoppable Award-Winning Accessibility Consultant with Linda Hunt</title>
<guid isPermaLink="false">https://pinecast.com/guid/4f9b95f0-0dff-4525-9792-942fba9c38eb</guid>
<pubDate>Fri, 21 Apr 2023 10:00:59 -0000</pubDate>

<itunes:duration>01:07:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b8bf82a4-aad4-4e98-967e-e9c90fa03570/UM120-Linda_Hunt-Coverart.jpg" />
<description><![CDATA[<p>Linda Hunt did not start out knowing about or in any way dealing with disabilities or accessibility. She grew up primarily in Canada. While getting her college degree she began a 15-year career with the Superior Court in her town. Along the way she married a man who worked for a screening company that silkscreened t-shirts and other products.
 
Eventually, Linda’s husband started his own screening company and after 15 years Linda began doing work for the new company. In 1999, because Linda began feeling tingling in her extremities, she consulted a physician and was diagnosed with Multiple Sclerosis. As it turned out, after ten years she became one of the 50% whose disease progressed until Linda began using a wheelchair. Of course, Linda then became much more interested in the whole concept of accessibility and she began doing more work with organizations and companies in the field.
 
I asked her about how she remained so positive and how she was able to deal with the unexpected changes in her life. Her answer will show you why I regard her and her actions as unstoppable. Linda’s story will show you that no matter what befalls us we can move forward.
 
 
<strong>About the Guest:</strong>
 
Linda Hunt Is an Award-Winning Accessibility Consultant, Speaker, Podcaster and Author.
 
She is the CEO of Accessibility Solutions an accessibility consulting firm that aids businesses and organizations to remedy barriers for people with disabilities. Their mission is <strong>Making the World Accessible</strong>.
 
Linda is the Treasurer of Citizens with Disabilities – Ontario.
A member of The Rick Hansen Foundation – Accessibility Professional Network.
A Certified Community Champion on the United Nations Convention on the Rights of Persons with Disabilities and it’s Optional Protocol.
 
Linda was elected to Brantford City Council in 2022. She is the first person with a physical disability to be elected as a Brantford City Councillor.
 
Linda first became a person with a disability in 2004 since then she has become an advocate for all things related to accessibility. 
 
Linda has more than 30 years of experience in senior management roles in the public, private and not-for profit sectors.
 
Based in Brantford, ON Linda and her husband Greg have operated their own business Grelin Apparel Graphics for over 30 years.
 
 
Free Gift– 1:1 meeting with Linda <a href="https://calendly.com/accessibilitysolutions/meeting-with-linda-hunt" rel="nofollow">https://calendly.com/accessibilitysolutions/meeting-with-linda-hunt</a>
 
 
<strong>Accessibility Solutions – Social media links</strong>
<a href="https://www.facebook.com/solutions4accessibility" rel="nofollow">https://www.facebook.com/solutions4accessibility</a>
 
<a href="https://www.linkedin.com/company/accessibility-solutions" rel="nofollow">https://www.linkedin.com/company/accessibility-solutions</a>
 
<a href="https://www.youtube.com/channel/UCRBqblsq_vxrKbdvEp2IOWQ" rel="nofollow">https://www.youtube.com/channel/UCRBqblsq_vxrKbdvEp2IOWQ</a>
 
Accessibility Solutions – Podcast site
<a href="https://accessibility-solutions.captivate.fm/listen" rel="nofollow">https://accessibility-solutions.captivate.fm/listen</a>
 
Website
<a href="http://www.solutions4accessibility.com" rel="nofollow">www.solutions4accessibility.com</a>
 
Email
<a href="mailto:linda@solutions4accessibility.com" rel="nofollow">linda@solutions4accessibility.com</a>
 
Phone
519-753-1233
 
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:29
Today we have Linda Hunt as our guest, Linda is an award winning accessibility consultant. She's a podcaster. She's an author, and she now is a politician. She's a member of a city council. We're going to have to learn more about that. And she also happens to be a person with a physical disability. So we have lots that we can talk about. And we hope that this will inspire and educate. And I'm certainly looking forward to it. I hope all of you are as well. So Linda, welcome to unstoppable mindset.
 
<strong>Linda Hunt ** 02:00
Oh, thank you, Michael. And thank you so much for having me.
 
</strong>Michael Hingson ** 02:03
Well, it's really a pleasure. Let's start, as I love to do tell me a little bit about you growing up and just where you came from, and kind of what got you to what you do as an adult?
 
<strong>Linda Hunt ** 02:16
Yes. So I'm, I'm a Scottish loss. Actually. I was born in Scotland and I emigrated to Canada when I was about two with my parents. And they came to Canada with me as a two year old had two other children. And then my, my mum was homesick. So we moved back to Scotland and I actually started school here. I started kindergarten here. But when I went back to Scotland, I went to school for a few years and came back when I was in grade three. So I've I've been here ever since I was about eight years old. And as far as you know, growing up, did the traditional school, I graduated high school in the depression of the early 80s. And my parents couldn't afford to send me to post secondary education. So I got a job. Well, I had a job in high school that became a full time job. And and then I started working actually for superior court when I was only 19 years old. So following that, I decided to pursue post secondary education. So I have a degree in business administration, which took me 10 years to get before the days of online learning. I had to commute almost an hour each way to actually attend university. So that's, you know, that's kind of what got me as far as my post secondary education. I have two children, they are grown. They're 25 and 30. Now and wow, that was a that was a forget my own birthdays. My son turning 30 was was a milestone for me, which was just at the end of November. But so and professionally, I mentioned I spent 15 years working in superior court. My husband and I had opened our own business in 1990, which we've had for just coming up on 33 years. I myself spent a significant amount of time working as a business consultant for the federal government, and then went on to be executive director of a national health charity here in Canada until 2009 When I gave up what I called the commute down the highway for the commute down my office or sorry, down the hallway to my office. which is how I ended up starting accessibility solutions, which is an accessibility consulting firm that AIDS businesses and organizations to remedy barriers for persons with disabilities. So that kind of got me to where I am now, from a professional perspective, you've mentioned that I have a physical disability, and yes, I do, I am in a power wheelchair. I was diagnosed in 1999, with multiple sclerosis. For the first five years, I could still jog and high heels. And then we eventually started to see some disability progression. To the point between early 2006 and late 2007, I went from one cane to two canes to a walker to a scooter to a wheelchair in the span of about 18 months. So adapting, adapting adapting to disability progression as we moved along. So that's my history in a nutshell, as we will say,
 
</strong>Michael Hingson ** 06:07
Well, I like the idea of going down the hall to the office. And so do I very much enjoy it, I think it's a great thing, I think there's a lot of value in being able to work at home, as long as you are able to do it and keep up with what it is that you need to do. It's it takes a lot of discipline to work at home and some cases, more than even working in an office of the when you're in an office, there's a lot of gossip and talking and interaction that takes place and some of that's valuable. But working at home is a lot more of a discipline. And it it has its own challenges.
 
<strong>Linda Hunt ** 06:46
It does. I know when I first started working from home I that was in as I said in 2009, which I mean, since the pandemic remote working is become a norm for a lot of people. But in 2009, a lot of people thought if you worked from home, what did that mean? You you went on your computer, and then you went and watched, you know, TV or did something along those lines. But I did miss the as you said the watercooler the gossip, I miss the interacting with other adults. And so I've really embraced, especially since the pandemic zoom, and being able to connect with people like yourself, who we would never be able to connect in person just because of geography. But it's certainly become the norm for a lot of people to be working from home. And you're right. I do tend to take a little bit of a break around 430. But I quite often am back in my office at about six o'clock till maybe eight o'clock. So one of the things that I find about working from home is is almost like you live at work, because for me the temptation to go into your office and maybe do something or catch up on something that you didn't finish earlier in the day is just right there.
 
</strong>Michael Hingson ** 08:21
And that can be a good thing. And it could also be a thing that you have to watch, of course, but I've in my career had several jobs where I have done a lot of things remotely as it were. I remember starting out working well my first job was actually involved with a device called the Kurzweil Reading Machine for the blind. And literally, I traveled all over the country for 18 months, where we in the National Federation of the Blind place machines in various places. So right from the outset, I did everything kind of remotely. So I would interact with people where we put machines, but the other people within the organization, and within the process of my job responsibilities within the organization was all remote. So I got used to that. And then I went to work for Kerswell in an office. And that was great until I was asked to relocate to California to help Kerswell integrate with Xerox on the West Coast. And there I was, again in a situation where pretty much for three years my office was really an room in my home. So I got used to that pretty early. But I do like both settings. I think there's value for both. So I'm I'm glad that you're you're able to succeed at doing it. You seem to be pretty comfortable working down the hall as it were.
 
<strong>Linda Hunt ** 09:55
Yes. Yes, I really I really am and it and I do a lot of work with companies around inclusive hiring and it makes a big difference from an inclusive hiring perspective. To have to have your workforce be able to work remotely.
 
</strong>Michael Hingson ** 10:17
Yeah. So when you worked for the Superior Court, what did you do?
 
<strong>Linda Hunt ** 10:22
I was a, I started out as the Deputy Clerk of small claims court, which is basically, I think at the time when I first started, it was small claims under $1,000. And I think it went to $3,000. In today's, you know, realm, it's somewhere in the neighborhood of $25,000. But it was basically civil litigation. So I was a court services, representatives. So basically, in a, in an environment where no one was happy to be there. But the other thing that Superior Court in Ontario, Canada, at least does is trials that get basically bumped from Provincial Court. So things like murders and that kind of thing. So Superior Court. While we do a lot of civil litigation, there, also has a very high end criminal components. So I would do a lot of the work around juries. And basically, it's paperwork that has anything to do with the court system, or anything to do with law or legal work has, has lots and lots and lots of paperwork.
 
</strong>Michael Hingson ** 11:48
I have too busy.
 
<strong>Linda Hunt ** 11:50
Yeah, yeah. And I mean, I, as I said, I started there when I was 19. I mean, I left. When I left there, my daughter was only two. So you know, I really grew up in that role. And as I said, the that was the timeframe that I was also commuting to get my degree. So when my you know, I would be working, you know, nine to five at the courthouse and then leaving to drive to university for a lecture two nights a week. So yeah, it certainly kept me busy back then.
 
</strong>Michael Hingson ** 12:30
What made you decide to leave that and start your own business?
 
<strong>Linda Hunt ** 12:34
Well, my so my husband was the production manager for a screen printing company for 12 years. And it was the decision to start our business was more a result of his business expertise. And he was working in a family business, he was fairly young. He wasn't quite 30 yet, but he was working in a family business where at the age of 30, he realized that he was never going to go any higher than he was because it was all family members above. So we talked about it and, and then we had a good friend of ours that worked for a company that was looking for a new screen printer, so it was kind of a it was good timing. It was you know, maybe I can do this. And then almost like a ready made customer base, if you want to call it that. That presented the opportunity. So we did so we decided that he would start that now keeping in mind at the time I worked at Superior Court, so I always had the backup full time job will say so it wasn't it wasn't the total leap of faith. I mean, I had the job with the benefits and but anyway, we did our business has been very, very successful. So other than when I left Superior Court and my daughter, as I said was, well she wasn't quite too. There was a maybe a five year span in there that I worked full time in the business but at that point, we had two locations. 16 employees and things were you know, very, very busy. And then I decided to when when my daughter went to school is when I decided to to go and work elsewhere, which is when I went to as I said I went to work for the federal government as a business consultant.
 
</strong>Michael Hingson ** 15:00
So, now when you talk about the business being a screen printer, what exactly is that? Well,
 
<strong>Linda Hunt ** 15:05
if you can imagine you've probably got a t shirt with a logo on the front of it. Ah, that would have been printed in a screen printing facility. Got it?
 
</strong>Michael Hingson ** 15:14
Okay. Yeah. So then you went to work for the federal government? What did you do for them,
 
<strong>Linda Hunt ** 15:21
I was a business consultant, I ran a program called the self employment benefits program. And I basically took people that wanted to be entrepreneurs, all the way through the business planning, market research, marketing plan, getting their business started, and then mentored them through their first year of business. And I can pleased to say in the, in the, my, probably about the four years that I did that I probably had a hand in launching 200 to 230 small businesses. And I found that I found that very rewarding. So that was really for me, it was, first of all, my experience of starting my own business, or, in my case, my, the business that my husband was, was running full time. But it was also my, my education. So I have a degree in business administration. So but but really, that that lived experience of being that entrepreneur that had to write the business plan, and, you know, go through all of the steps of becoming a business. And I'm pleased to say, I did that in the early 2000. And there I know, because I've used them, I know of quite a few of the businesses that I helped launch during that timeframe that they're still in business today. And we're talking 15 to 20 years later. So I like to think that I had a hand in giving them a great start.
 
</strong>Michael Hingson ** 17:12
So how long did you do that?
 
<strong>Linda Hunt ** 17:15
I did that for four years in the early 2000s. And at the time, I was sitting on the provincial board of directors for, as I said that the national health charity that I that so what ended up happening is that they approached me because they were recruiting for an executive director. So I have a degree in business administration basically was sitting on the provincial board of directors and had the was given the opportunity then at that point to be considered for the executive director position. So I was successful, applied and was the successful candidate and left that left that position with the federal government to go and work as executive director for for that, that organization, which anybody that's worked in the not for profit world knows that that executive director level, it's a lot like running a business. So you've got customers or clients to keep happy and you've got funders to to keep happy and you've got payroll to make and marketing to do and you know, all of that kind of stuff. So it is a lot like running the business.
 
</strong>Michael Hingson ** 18:35
So you did that until when,
 
<strong>Linda Hunt ** 18:39
until 2009 which is as I said when I gave up the commute down the highway to the commute down the hallway. And so in 2009 was when I saw I started accessibility solutions in 2010 2009 was a tough year. Health wise. We had my dad my father died and then my father in law died a month apart. And we had health wise I was I was struggling so 2009 was a tough, tough year.
 
</strong>Michael Hingson ** 19:21
Now were you in a chair by that time.
 
<strong>Linda Hunt ** 19:25
In 2009, I was still shuffling in the house with a walker Okay, or what I call a furniture surfing. So shuffling for one piece of furniture to another but no couldn't couldn't walk independently at that time. At that time I was using a wheelchair outside so I would leave the house get in my wheelchair leave the house go down the ramp and the garage get into my 2009 was when I bought my wheelchair accessible man so I still to this They drive from a wheelchair accessible van that has a side ramp. But yes, so I was still living we were still living in, you know the two story, four bedroom house at that point we installed. So we talked about adapt, adapt, adapt, right. So you adapt to your circumstances can't do that anymore. So what do I need to do so that we can do that so that at some point in 2006, I believe I decided that I could no longer climb this flight of 13 stairs to go from the main level of our house all the way up to the bedrooms. So we installed a stair lift at that point. So when I say I was shuffling with a walker, I was shuffling with a walker on the main level, and then I'd get on the stair lift and go upstairs and shuffle with another Walker. Around the the upstairs the bedroom, my office was upstairs at that time. We Yeah, so in 2010, was when I started accessibility solutions, which at the time was primarily related to compliance with the EO da, which is provincial legislation, somewhat similar to your ADA in the United States. So we were helping businesses comply with new legislation that was that was coming on stream for businesses in Ontario. And while we still do that, we you know, we've we've really grown into quite a few other areas of helping businesses embrace the will say, embrace the culture of, of inclusion and realize that persons with disabilities are is really a market that no business can afford to ignore. And so we have a series of webinars now that we run called Accessibility is good for business. We have some partners with the local Chamber of Commerce and you know, that kind of things. So that's that's really my my passion now is I'm I'm a very strong advocate for accessibility. In no kind of every, every aspect of, of life, I guess is, you know, well,
 
</strong>Michael Hingson ** 22:36
tell me tell me more about your your concepts of accessibility or inclusion really ought to be part of the cost of doing business?
 
<strong>Linda Hunt ** 22:46
Well, it's it well, we actually frame it as that accessibility is good for business. So you can enhance your bottom line by being accessible. Why? Well, 22% of the population has a disability. So and then we talk about the sphere of influence of those people. So I, I'm in a wheelchair, so I'm one of the 22%. But if we're going out for dinner, or we're going shopping, then that sphere of influence might be me and a couple of girlfriends or in the case of my family, my husband's family is fairly large. So I think our Christmas dinner was 34 people. So when we set out to decide where we're going to go for dinner for 34 people, the number one concern is is that business accessible, because if it's not accessible, me and the 33 other people in my husband's family are not going there for dinner. So that's, that's real dollars. Right? That's, that's, you know, that's, like I said, that's real dollars and cents. But the other, the other thing that we that we really talk about is the fact that 22% of the population has a disability, but that percentage over the age of 65 is obviously 40% of the population. So everybody, whether you're in Canada or United States is well aware of what we call the silver tsunami. And and as the population ages there are more and more people that have a disability and if you're not accessible, and then you're then you're you're you know those people are not coming to your business or in the you know, they're not coming to your website if it's not accessible to someone like yourself that is blind or For us, as vision loss, we the other thing that that we do a lot of work around right now is inclusive hiring strategies because the world is short staffed, and the most underutilized labor market out there are people with disabilities who want to work, but need need to work in organizations that have embraced a culture of inclusion. And so out of necessity, believe it or not, a lot of businesses are recognizing the fact that accessibility and inclusion needs to be part of their business strategy.
 
</strong>Michael Hingson ** 25:49
So one of the conundrums I think, that we face, although we don't necessarily talk about it, is that while we have a significant number of people who happen to have a disability, you said, 22%, I've actually heard higher numbers doesn't matter, though. The problem is, we have a lot of different disabilities. And so yes, you have issues where you can't gain access to buildings, and I may have issues where we can't access the menu at a restaurant or read material, but they're different. How do we get people within the minority to work together? Or do they?
 
<strong>Linda Hunt ** 26:36
Well, I think they do. Recognizing, and, you know, when we talk about universal accessibility, we're talking accessible for everyone. So not just a person with the physical disability, or as you said, not someone that's able to, to read, read a menu, or hear the waitress, for example, you know, giving you the specials of the evening at, at a restaurant, it's, it's really all about how, how a business can accommodate different types of disabilities, and how they, how they can do it, but the culture, that culture of inclusion really starts at the top. So that there has to be a will, for them to want to be able to be inclusive to people of all disability, you know, of all types of disabilities. So, you know, I always start with the, you know, how can I help? It's as simple as that, how can I help? What do you need, and, and then we, and then we go from there, but we, you know, I work with a lot of businesses that that are, they're just, they don't know what they don't know, right. And so, a lot of times what we think are, you know, fairly simple fixes, until there, if you, if you don't have a disability, or until somebody points something out to you, then then you're not even aware. So that awareness for one is definitely, you know, just being aware that you need to be accessible, or you want your business to be accessible. But then also being able to recognize that in order to be inclusive for everyone, that there are different ways that you that you need to make your business successful.
 
</strong>Michael Hingson ** 28:59
Well, I, I like what you say about it is good for doing business. But I also do think that we need to have more of a discussion about the reality that accessibility and inclusion issue is and should be part of the cost of doing business as well, because we do so many things in business. We do so many things for one group or another, or for most employees, for example, we have lights so that people can see where they're going, and so on. Although some of us don't need it. We have coffee machines to make employees happy and so on. And we regard that typically in a business environment as part of the cost of doing business. But if and we hit when we provide computer monitors, but if somebody comes along and says I need a screen reader to hear what's on the screen. First of all, they may not even get hired because oh that's we don't have budgets for that rather than in reality. It's no different than needing a computer monitor, or it is an issue of what's your priority. And so we at some point have to decide that inclusion really is part of the cost of doing business. And that's a good thing.
 
<strong>Linda Hunt ** 30:19
Yeah, I agree. And that, I mean, a lot of times I feel like I'm preaching to the converted, right? Because once once they've decided to seek out the services of an accessibility consulting firm, and I'm sure you deal with this, as well, that, you know, once they've decided that they're going to make their website accessible, and they've come to, to see or talk to you about, about your services. You know, they've made that conscious decision that they want to build accessibility and inclusion into their business, which is great. There are though, at least in the province of Ontario, Canada, where we are, there are laws that require businesses to be accessible. And unfortunately, that legislation is probably one of the most non compliant pieces of legislation out there. Because it's what I call the carrot and the stick, right, like people, first of all, they don't know, I've had so many businesses say to me, why don't think that legislation applies to me? And I say, well, actually, it applies to every business in the province of Ontario that has at least one employee. Or they'll say, Well, we don't have customers, well, that doesn't really matter. I mean, you're Purolator delivery guy could have a hearing impairment, and that qualifies as, or your website's not accessible, or, you know, whatever, whatever it is. So it's not about the legislation was, was actually passed in 2005, to make the province of Ontario fully accessible by 2025. Well, we've got under two years to go. And we are nowhere near where where we were supposed to be. And a lot of that you're right has to do with businesses who don't realize that building in accessibility and inclusion is is the cost of doing business.
 
</strong>Michael Hingson ** 32:34
How do we get speaking of the whole issue in Canada? How do we get that to be more of a national initiative? Why is it a provincial one? I know that I've had discussions with people in various provinces about guide dog access, and some provinces do better at that than others. But why is it that we are not able to get this to be more of a national movement?
 
<strong>Linda Hunt ** 33:00
Yeah, we, we just in 2019, actually passed the accessible Canada Act. Unfortunately, though, the accessible Canada Act, which was, which was also a very welcomed piece of legislation, but it's only it only regulates federally regulated industries, such as banking for airline trance, transportation, or, you know, those kinds of federally regulated industries. So they're provincially regulated industries. And I'm lucky that we're in Ontario, because we were actually the first that that brought out legislation, and ours is called the Accessibility for Ontarians. With Disabilities Act, which is initially was comprised of five standards. We have two other ones that are working their way through being being adopted now, but the, you know, to answer your question, how do we, you know, I sit on, I sit on the board of citizens with disabilities, Ontario, we do a lot of work around advocating for, first of all, just compliance with the legislation that we do have in the province of Ontario. But then, yeah, you cross the border, and you go into another province, and in some cases, there are some provinces in Canada that don't have accessibility legislation. Yeah. But then there's then there's the whole question is why do we need legislation like for those of us in that who work in the disability space? It should just be you know, Nobody should be allowed to put up barriers. I mean, you know, you've got our on our disability legislation is actually companion legislation with the Ontario Human Rights Code. So the complaint mechanism is is kind of tied with being able to file an Ontario Human Rights Complaint. If someone's not complying with, with the legislation, so you know, which is, which is a long drawn out process for something that should just never happen. And that's where we get into disability rights. And you know, people have a right to, to housing, they have a right to, you know, the same services that are available to, to persons who don't have the same disability as them, you know, that that type of thing. But you know, that, you know, I think you and I are probably going to be long gone for this work from this world before. Everybody gets on the same page and realizes that accessibility and inclusion should just be built into everything from the start. Yeah.
 
</strong>Michael Hingson ** 36:18
It certainly would be less expensive, if it were, which is I know, something that you think about that you talk about building inaccessibility, as opposed to having to deal with a later and certainly
 
<strong>Linda Hunt ** 36:32
why one of my comments, or one of my quotes that I its accessibility is cheaper to build it in than it is to bolt it on.
 
</strong>Michael Hingson ** 36:42
Well, absolutely. And it is an issue where, if you, for example, especially for physical disabilities, where mobility is involved, if you have to modify a building or a structure after the fact, it's extremely expensive, and my wife, what I and I built houses to avoid a lot of those costs. So our most expensive home from a standpoint of adding an accessibility that is to a home we built was when we moved to New Jersey, we had to spend an additional $15,000 to put an elevator in because all the homes in the area where two story homes. But even that became a selling point when we sold the house and moved back to California. But in reality, like the home we're in now that I'm in now, my wife actually passed away in November. So we were going to be married for two years on the 27th of November, we missed it by 15 days. But when we built this, when we built this house up, there were no real extra costs because of the fact that you design it in. And that's in general, true. I work for excessive be a company that makes products that help make websites more accessible. And accessible, I will tell you that if people would design in the inclusion to make websites accessible from the outset, if the basic manufacturers of those tools would design in accessibility and inclusion, it would be less expensive. But that isn't the way we work today. And so we do have to have solutions that work like accessibility to make sure that websites are usable, and include all people.
 
<strong>Linda Hunt ** 38:39
Exactly. And I and you know, I'm totally in agreement with you in terms of housing. I mean, we've I've done some work with the accessible housing network here in Ontario. And there is a there's a there's a true crisis in accessible housing. And then while there's a crisis in affordable housing, yeah, the crisis and accessible affordable housing is just you know, that's, that's a whole other whole other thing. And the thing is that the accessible housing network will tell you the exact same thing that you just referred to as building a single family home is that it doesn't cost any more to build it with 36 inch doors and you know, whatever accessibility features you need at the outset, well, it's the same if you're building an apartment building. It doesn't cost any more when you're building an apartment building to build it with 36 inch doors and you know, those types of accessibility features. But what people always seem to think accessibility is is like a little add on or something we have to do and that's something that needs to change. So I've just been elected to municipal council, but I'm one of the ones that will push that challenge as to We're building a 45 unit, affordable housing complex and four of the units are going to be barrier free. So I will ask the question, why don't we make all 45? You know that that was going to be my question? Yeah. Because it's not going to cost any more when you're building it. And I don't know anybody that doesn't need a 36 inch door that has a problem walking through one. So, you know, accessibility doesn't offend people. And from that perspective, you know, why aren't we building? As I said, all 45 units with that accessibility feature?
 
</strong>Michael Hingson ** 40:42
How do we change the basic conversation? I mean, we hear all about diversity. And diversity is always about sexual orientation, gender, race, and so on. disabilities are not included in that, traditionally, while the minority group of persons with disabilities is much larger than any of those except for gender. When you're dealing with male and female, but like LGBTQ and so on, certainly from a percentage standpoint, that population is incredibly, significantly less than the population of persons with disabilities. But we never get that included into the discussion. Why is that? And what do we do about it?
 
<strong>Linda Hunt ** 41:35
Yeah, it's, it's funny, because he asked you, you'll talk to, well, large businesses that have, you know, the diversity, you know, inclusion and equity. Some of them have entire departments built into their business. But, you know, when you talk about diversity and inclusion, you're right, we we are not just talking about, you know, gender, race, you know, if you're, if you have a inherent bias within your, within your culture against persons with disabilities, then you know, that that's, that's going to get forget any diversity, inclusion or equity department or policies or procedures that you have, there's, there's still the inherent bias. No, I have actually seen the word are the words diversity, equity, inclusion and accessibility. Those are those are ones that are more forward thinking,
 
</strong>Michael Hingson ** 42:45
well, a little bit, but I'm not sure it helps a lot. Because what do we mean by accessibility? And we're not still not dealing with the issue? And I think you're absolutely right. If we look at it, at its most basic level, the answer to my question about why we're not included in the conversation is bias and fear. For many years, in this country, the Gallup polling organization, doing surveys of people's fears found that one of the top five fears people said they had in this country was blindness wasn't even disabilities. Now, that's many years ago. But still, the biases are there, and whether it's just blindness or all disabilities. We haven't gotten beyond that fear and that bias, and that's the reason that I think we have this issue of not being included in the conversation. Yeah, and if we are, it's just all for the motivation, the inspiration of one person, one one time, one group one time, but the bias, the basic prejudice hasn't changed.
 
<strong>Linda Hunt ** 43:55
Yeah, and that's, you know, you're right, like the the culture of inclusion. And whether it be any marginalized group needs to needs to be, you know, built, it's like anything else that needs to be built into the, the, the, you know, whether it be the business, their corporate culture, from the leadership level, and then it flows all the way down throughout a business. But if you if you can't get that that bias addressed at the leadership level, then unfortunately, that that kind of toxic type of type of thinking pre mediates the entire business culture. So, I mean, I'll use an example you mentioned that I was that I was a elected to Brantford City Council in in October, but I actually I faced what I'll call, you know, bias at the door with a very nice gentleman he was he was elderly, but he didn't understand how I could possibly be a city councilor because I was in a wheelchair. So the fact that my legs don't work had him somewhat out somehow thinking, the rest of me had deficits that would not allow me to position.
 
</strong>Michael Hingson ** 45:36
And what did you do about that? How did you address that?
 
<strong>Linda Hunt ** 45:40
Yes, I had a very nice discussion with them. And I basically said that my legs don't work. But that I, that I'm in a, that I'm in a, you know, I, my educational background, my, you know, my, you know, the fact that I run to businesses, the fact that even as he was speaking to me, I was in as, as you can well imagine, being in a wheelchair, made door to door canvassing, which is knocking on individual doors challenge challenging, but here I was knocking on his door. And, you know, so we, we, we basically had the discussion. And it it was it was just an inherent, I mean, I don't think he was doing he wasn't, in fact, I know, he wasn't doing it to be rude or disrespectful, even though it came across that way. But it's it, I almost felt like I needed to educate them. Yeah. As as we were having the conversation that, you know, assuming that just because I'm in a wheelchair, I'm not capable of making decision making processes at the municipal council level is wrong.
 
</strong>Michael Hingson ** 46:58
How did the conversation end up?
 
<strong>Linda Hunt ** 47:00
I think I got his vote.
 
</strong>Michael Hingson ** 47:03
Well, there you go. What can you ask for?
 
<strong>Linda Hunt ** 47:05
Because and you know, what I tell people we've got, you know, I do a signature talk on overcoming barriers to leadership, but but sometimes when you're faced with, you know, that kind of thing head on it, it is a lot of times, you know, as you said, like, people don't know what they don't know. And you need to address the, you know, the, whether it be the stigma or the, you know, the incorrect assumption that, you know, that you are somehow inferior, because you have a disability,
 
</strong>Michael Hingson ** 47:45
right. And that's why education is so important. And that's why among other things, we used to hear terms like mobility impaired, and I still hear visually impaired, which is wrong on so many levels. And we have to get beyond that, rather than equating how much of one thing someone has, as opposed to someone else, recognizing that what we have are characteristics. And certainly low vision makes a lot more sense to say than visually impaired, first of all, visually doesn't make sense. And as far as I'm concerned, you're, you're blind, impaired or your light dependent. Yeah, that's just probably a more polite way to put it. But the the reality is, I think, in answering my question, it is about education. And we have to do it, but we also have to get so many others across the board to become more advocates for this as much as they are for other kinds of things. Yes. And that's where the real challenge begins.
 
<strong>Linda Hunt ** 48:55
At I and I and the other thing is, is is educating, educating our younger population, so I absolutely love it. When because I always say all the little boys love me because I'm in a wheelchair and they love wheels. So they'll they'll, you know, they'll tell me, you know, how come you're in a wheelchair? I had a little boy, actually, when I was out a couple of weeks ago that said, Does that have a horn? And it does have a horn does the horn forum and he was just totally enthralled. But I welcome that kind of curious initiative of, of children like that. And I think that you know, that, like so many other thing was in schools, that, that learning that not everyone is the same and people are different. Is you know should apply to persons with disabilities as well. Not just not just whether it be race or, or gender or any of that kind of stuff that yeah, it because that's, that's really the, versus trying to change the way of thinking of older people that, you know, as they become adults, if children grew up thinking that disability was just a normal part of life, there are people that have disabilities in our, in our society. And there's, you know, there's nothing wrong with with them or with with that, and that we need to just be inclusive for everybody.
 
</strong>Michael Hingson ** 50:57
Of course, you probably didn't tell that little boy that the horn wasn't the greatest thing in the world. It's not all that loud.
 
<strong>Linda Hunt ** 51:06
I got a new wheelchair about two years ago, and this one is actually not bad. But the ones that I had before that my, in fact, my husband, one day was like, I don't even know if the person in front of you at the grocery store can even hear that one. Yeah. fireless, you know, trying to get, you know, a group of people in a crowd to move out of your way. But, but anyway, I don't use it all that often. Yeah, I like the Escort in front of me. That's kind of saying, Excuse me, excuse me. She's coming through.
 
</strong>Michael Hingson ** 51:39
My wife's last chair was the pride mobility line of sight share. So it's three years old. And the horns still wasn't all that great, as you said, as far as being able to be heard in a crowded area. On the other hand, you really can't put an air horn on on a chair either. So it's a compromise. Yeah. You know, for for you. You have a very positive attitude, you've undergone a lot of changes over the years. How, how do you? Or how did you end? Do you keep up a positive mental attitude about everything? Well,
 
<strong>Linda Hunt ** 52:16
you know what, Michael, I tell people all the time, if I didn't have a positive attitude, I'd be sitting in the corner crying somewhere. Yeah, I was I was diagnosed on March the ninth and 1999, which was all the internet was fairly new at the time. So I went back to my office after being diagnosed, and at the time I did work. My husband and I was I did have an office in our, in our facility. And my husband came into my office and said, you know, well, what did he say? And I said, Oh, he said, I have that in us. And at the time, my symptoms were tingling in my feet and my fingers. So I was convinced that I had some kind of a tumor pressing on my spine, because he kept talking about peripheral nerve damage, and that there was something causing, you know, this peripheral nerve damage. So honestly, a diagnosis of Multiple Sclerosis was kind of like, oh, I don't think I can die from that. So I literally drove back to my office and was I was sitting in my office when my husband came in, and I said, Oh, he said, I have MS. But you know what, I really don't know what that means. And I will tell you though, after now 25 years of having Ms. This is a disease that does not have a roadmap. So there's there's no way of knowing from onset to 25 years later. All he did say to me was that 50% of the people need some assistance walking within 10 years. And that could be a cane to a wheelchair. And as I said earlier, in our discussion, I went from one cane to two canes to a walker to a scooter to a wheelchair in the span of about 18 months. But my positive attitude. I think, honestly, it's it's out of necessity. I mean, I you know, I was diagnosed with with children that were like two and seven, like I didn't have time to wallow in any kind of self pity. And the other thing is, is when I was first diagnosed, other than an exacerbation that that would, you know, kind of get me down for maybe about six weeks, which you know, they give me some steroids and I'd be up and going again, but, you know, like I said, I you know, just, you know, I was working full time we had you know, we had a business I had two children you know, so my, you know, I say the the positive attitude really is what has kept me going like to this day, here we are 25 years later,
 
</strong>Michael Hingson ** 55:05
you made the choice. Yeah, you that's the important part that you, you could have gone the other way.
 
<strong>Linda Hunt ** 55:12
Well, there and there, unfortunately, there are a lot of people that do go there. And it doesn't matter what kind of diagnosis or not, I'm sure you're an exactly. I mean, you're a very positive person. You know, with that has dealt with a disability, yourself for you know, so it's, to me, it's, it's a part of life. And as I said, you know, unfortunately, having a very good support system. So my husband knows men, I mean, we were married 10 years when I was diagnosed. So we're coming up on 35 years, but you know, it very much is a, you know, a family disease. My, my daughter, I don't think she remembers much. Before I was actually, you know, using starting to use mobility devices, whether it be, you know, a cane or whatever, my son I think remembers more. But having that positive attitude is what's enabled me to, you know, to continue to do the work that I do. I've just never, I've never let my, my, well, we'll call it disability, but I've never liked flat the fact that I can't walk like everyone else. And that's really what it is. Impact, you know, my decision to do whatever I want. So I still drive I still, I still travel a fair bit. I mean, I do a lot of research before I go places to make sure that they're, you know, I'm going to be able to use my left and my wheelchair is going to get where it needs to go. And that kind of thing. Air travel can always be a little bit of a challenge. But you know, yeah, you just, like I said, you just carry on. And it's I think I've always had that attitude, though. It's like, if something gets you down, you just pick yourself up, dust yourself off, and you carry on. So
 
</strong>Michael Hingson ** 57:30
it's, it's as unstoppable as it gets.
 
<strong>Linda Hunt ** 57:32
Yeah, there you go.
 
</strong>Michael Hingson ** 57:36
I understand you're an author. I am love to hear about that.
 
<strong>Linda Hunt ** 57:40
Yeah, so I have the, it's funny, I never thought of myself as an author. Because the first couple of the first couple of published documents that I had, were more what I would consider to be documents, they were policy pieces or so I developed a developed the leadership code for the organization that I was executive director of, so I, you know, writing that kind of stuff, but I had the opportunity to, to be part of a collaborative book a couple of years ago, which my, my chapter was actually on overcoming barriers to leadership, which is one of my signature talks, and, you know, we've had that which kind of feeds into that poll, positive attitude, and you know, that that type of thing. And so, yeah, you know, and that book is on Amazon, I use it, use it in my business as a, as a, you know, a gift, give it away at networking events, that kind of thing. I'm actually working on another book now, which will be which is around the concepts of accessibility is good for business and why. So we've, you know, we've got a couple of kind of chapters that are that are being flushed out on that. And I had somebody you know, that said to me once when I was starting out my podcast was to think of your podcast episodes as chapters of a book, which was an interesting concept, because, you know, my, my podcast accessibility solutions, making the world accessible is is really aimed at that business, that business target market and understanding that that accessibility is good for business. So, you know, we're, hopefully, by later on this year, then we'll have a, I'll have another published book out specifically about how accessibility is good for business.
 
</strong>Michael Hingson ** 1:00:15
Are you self publishing or going through a publisher? No,
 
<strong>Linda Hunt ** 1:00:19
I'm using the the Kindle Direct Publishing, through Amazon works.
 
</strong>Michael Hingson ** 1:00:24
Yeah. Running with Roselle. My second book is as published through Kindle Direct Publishing, so you understand it? And that's, that's great. Is your husband still doing the screen printing business?
 
<strong>Linda Hunt ** 1:00:37
He is. Although I was after him to retire, but then when I got elected, he's like, oh, yeah, you're after me to retire. And you have four years of city council? Yeah, I would like to Yeah, it is a very much a going concern. He, as I said, he works from the, we have a full production facility, which is off off site about five minutes from our home, which is where him and all of our production staff work. And I'm actually in the process now of bringing on some, I'm trying to replace myself, I'm trying to work myself out of a job, Michael?
 
</strong>Michael Hingson ** 1:01:18
Well, if you can do that successfully Good on you, as they say, down under it, and it's good to be forward thinking enough to know when it's time to do that.
 
<strong>Linda Hunt ** 1:01:30
Yes, yes. And I think that's also a key, the key milestone to achieve in order for us to really be able to successfully sell the business, because anybody buying a business that is then operated, you know, by sole proprietor or in our case, you know, a husband and wife team for as long as we have is likely going to want to keep somebody along for the transition. Whereas I tell I tell everybody, when the when the deals done, I am no longer growing girl. So if I've handed off the majority of the work that I do for the day to day operations of the business and have staff in place, then that's, that's part of succession planning and
 
</strong>Michael Hingson ** 1:02:20
transitions. Well, Linda, this has been absolutely fun. And it's been everything. I hoped that it that it would be and I really appreciate your time, if people want to reach out to you. Talk with you, perhaps or maybe even if you have them available here speeches and so on, how do they do that. And I think you also said that you have a free gift.
 
<strong>Linda Hunt ** 1:02:43
I do have a free gift. So my free gift is and I'm sure you'll put it in the show notes. We shall, yeah, you can book a time to just talk with me. And I invite anyone to talk with me that it whether it's accessibility, you want to talk about accessibility. If I'm I'm very open to being guests on other people's podcasts or other people's stages, I've done a fair bit of that kind of that kind of talking over the years, conferences, that type of thing. Or if a if you just want to reach out and find out more about what it is that we do, then that link to be able to book that free consultation. Can you
 
</strong>Michael Hingson ** 1:03:30
say the link?
 
<strong>Linda Hunt ** 1:03:32
The link is? It's a Calendly link? It's
 
</strong>Michael Hingson ** 1:03:36
where can people get to through your website?
 
<strong>Linda Hunt ** 1:03:39
People can get to it through my website there. And you're going to embed it in your show notes.
 
</strong>Michael Hingson ** 1:03:44
Yeah. What's your website?
 
<strong>Linda Hunt ** 1:03:46
They can see it there it is. Solutions, the number 4 <a href="http://accessibility.com" rel="nofollow">accessibility.com</a>. And they can also always reach me via email, which is Linda at solutions for <a href="http://accessibility.com" rel="nofollow">accessibility.com</a>.
 
</strong>Michael Hingson ** 1:04:01
Well, cool. Well, I again, very much appreciate you being willing to come on and have a good in depth and I think good substantive discussion about all of this. And I hope that we're making a difference. I think we are and the more we talk about the conversation, and the more we converse about the conversation, the more conversation we have, which is what we really need to do.
 
<strong>Linda Hunt ** 1:04:26
I agree and I so very much appreciate you having me on. I'm a big fan of your show.
 
</strong>Michael Hingson ** 1:04:33
Well, thank you. Well, I hope that everyone listening feels the same way and we'd love to hear from you. So if you would, we'd appreciate you letting us know you can reach me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to my podcast page which is www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we'd love to hear from You please give us a five star rating. When you're listening to this, we appreciate your ratings and your views very much. And we hope that this has been educational and gives you some things to think about and Linda once more. I want to thank you for being with us today and we'd love to have you come back and visit some more. Thank you.
 
**Michael Hingson ** 1:05:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Award-Winning Accessibility Consultant with Linda Hunt</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4f9b95f0-0dff-4525-9792-942fba9c38eb.mp3?source=rss&amp;ext=asset.mp3" length="45471060" type="audio/mpeg" />
<itunes:episode>120</itunes:episode>
</item>
<item><title>Episode 119 – Unstoppable DEIB Practitioner with Rhett Burden</title>
<guid isPermaLink="false">https://pinecast.com/guid/3d70000c-775e-46ab-8c28-f8e08c491c3a</guid>
<pubDate>Tue, 18 Apr 2023 10:00:48 -0000</pubDate>

<itunes:duration>01:07:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0ab90f54-758c-4702-a8cb-927c05c75494/UM119-Rhett_Burden-Coverart.jpg" />
<description><![CDATA[<p>You read it right, DEIB, not just DEI. The “B” is for belonging. Rhett will tell us all about that during our time together in this episode.</p>
<p>Rhett was born with a condition known as craniosynostosis. This is a condition where the skull is malformed. Without treatment, the malformity can lead to Down’s Syndrome. He was one of the first children to benefit from surgery to correct this condition.</p>
<p>After a successful time at college obtaining a Bachelor’s and Master’s degree Rhett went into then years working in College Administration. While working toward his Master’s degree at Salisbury University he met his wife which he would tell you was the most important event in his life.</p>
<p>Eight years ago he relocated from Maryland, where he grew up, to San Francisco where he is now part of a nonprofit organization dedicated to eliminating homelessness in San Francisco. Along the way, he also has authored two self-help books and five children’s picture books. Unstoppable by any definition. He will inspire you I am sure and he will give you some life lessons you will find useful.</p>
<p><strong>About the Guest:</strong></p>
<p>Rhett Burden is a Diversity, Equity, Inclusion, and Belonging (DEIB) practitioner, author, and speaker from San Francisco, California. Rhett partners with high schools, colleges, and universities to develop the personal and professional consciousness of their students, faculty, and staff. After spending nearly a decade working in college administration, and writing books to empower, and uplift students, Rhett has learned what it takes to be successful. It’s how well you connect with the people you’re trying to help and communicate your understanding back to them.</p>
<p>Rhett is a life member of the UMES National Alumni Association and a 2019 inductee into the UMES National Alumni Association Hall of Excellence. Additionally, Rhett is a member of Alpha Phi Alpha Fraternity, Inc and a Prince Hall Mason.</p>
<p>Rhett holds a MA in conflict analysis and dispute resolution from Salisbury University (SU), BA in sociology from the University of Maryland Eastern Shore (UMES), and AA in real estate from City College San Francisco (CCSF). He has also authored seven (7) books; 2 professional development and 5 children’s picture books.</p>
<p>Rhett is a proud father, son, and husband who is on a mission to leave a legacy</p>
<p><strong>Social Media &amp; Website Link</strong>
<strong>LinkedIn:</strong> <a href="https://www.linkedin.com/in/rhettburden/" rel="nofollow">https://www.linkedin.com/in/rhettburden/</a>
<strong>Website:</strong> <a href="http://rhettburden.com" rel="nofollow">rhettburden.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Welcome once again to unstoppable mindset. Glad you're with us. Hope you can stay around for the whole hour. We have Rhett Burden today, who is our guest and he is an author. He's a diversity, equity, inclusion and belonging person. I'm really excited to hear about that. And I know he has some other stories to tell us so we're gonna get right into it, Rhett Welcome to unstoppable mindset.
 
<strong>Rhett Burden ** 01:50
Michael, good afternoon. Thank you for welcoming me. I'm excited to chat with you about diversity, equity, inclusion and belonging and so much more.
 
</strong>Michael Hingson ** 02:00
Yeah. And we'll have to definitely deal with so much more whatever it turns out to be right.
 
<strong>Rhett Burden ** 02:04
Absolutely.
 
</strong>Michael Hingson ** 02:07
Well, let's start. Like I love to do kind of more at the beginning. And tell us a little bit about you growing up and some of all the things that happened along the way there that probably helped kind of make you what you are today, or maybe not for all I know.
 
<strong>Rhett Burden ** 02:21
Absolutely. Well, to start at the beginning, I don't think I can tell my story without mentioning to you in your audience that I was born with a rare birth defect known as cranial synostosis. craniosynostosis is a birth defect that causes the skull not to fuse properly. And the incision. So I guess if I were to give it its full name is I have sagittal, cranial synostosis, which means that I have an incision and running from the top of my head to about three quarters of the way back. That shaped who I am. Because as I grew older and learn more about craniosynostosis, it impacted the empathy that I had for others. It impacted the way I look and feel about myself. And it made me more interested in perennial synostosis craniosynostosis folks that are inflicted with it, and those that weren't as fortunate as I was to have a successful surgery at GW Hospital in Washington, DC.
 
</strong>Michael Hingson ** 03:30
So you had surgery to deal with that? When did that happen? What year was that?
 
<strong>Rhett Burden ** 03:35
I would have had surgery early on. So this is early, mid 1980s, somewhere between 1987 and 1988. When I was a very, very young child,
 
</strong>Michael Hingson ** 03:47
is there still kind of visible evidence of the surgery and so on for you today?
 
<strong>Rhett Burden ** 03:54
There is I must say I'm a fairly tall guy. So for those that are taller than me, and that could look down and see the top of my head, then yes, you can visibly see it.
 
</strong>Michael Hingson ** 04:06
So did did it kind of affect you with other kids and so on growing up, or were they were they not too abusive and mean to you because you had something that looked a little different than most of them?
 
<strong>Rhett Burden ** 04:19
Well, in fairness, I would say most children are teased or picked on by their peers. I was no different. I was no exception to that rule for me. Growing up I remember folks being really interested in when they heard the story and wanting to touch the incision or touch the scar because I have what appears to be like a lump or a small indent. So once you know the teasing is over and you're just having conversation with folks even from middle school in high school, they were very interested to touch into feel because I've always been very open about it. I had the surgery not been successful, I would have had Down syndrome, my life would have taken an entirely different path. So I've always been open in chatting about it.
 
</strong>Michael Hingson ** 05:13
Well, but you obviously survived growing up and you went to high school into college. Did you do any thing unusual in high school or college or anything like that? Were you in sports or any of those things? Or, or any? Or were you just sort of what most kids were?
 
<strong>Rhett Burden ** 05:31
I would say I had a great high school and college experience. I tried out for sports teams in high school. And fortunately, I didn't make the sports team. But I was friends with the athletes. It was a different time back then. So a lot of time was spent outside building relationships, biking, running, exploring. Video games were popular, but not to the height of their popularity as they are now video games weren't considered a sport. So there were no eSports in my day. And then in college, I had a great collegiate experience also.
 
</strong>Michael Hingson ** 06:07
Yeah, video games have now become quite a big thing. Most of them don't talk. So I don't get to do much in the way of video games, but I can appreciate the art form.
 
<strong>Rhett Burden ** 06:19
Absolutely. Absolutely.
 
</strong>Michael Hingson ** 06:21
So you went to college? What'd you major in?
 
<strong>Rhett Burden ** 06:25
Yeah, so went to the University of Maryland, Eastern Shore, historically black college and university on the eastern shore of Maryland. So near Ocean City, not too far from Delaware. And I studied sociology got a minor in public policy. And you and me yes. Is, has been will always be one of the best decisions I've ever made. The friendships that I've made the relationships that were built the social experience that I had, at historically black colleges and universities, less like most schools, they are things like student government association. So I got my first job working as an RA a Resident Assistant. In the residential communities. I was fortunate enough to be voted as the face of the sophomore class, the junior class and even the face of the university. So it's called Mr. Sophomore, and Mr. Jr. and Mr. University of Maryland, Eastern Shore, I went on to compete in the National Black College Hall of Fame contest, where I came in third. And oddly enough, my roommate at the time at that experience that happened, and in Missouri, he won, and he was from Tennessee State. So if you'll meet us has given me so much. And I will forever be indebted to that institution and the experience that he gave me.
 
</strong>Michael Hingson ** 08:00
So tell me about the competition. What did you have to do? How did you all compete?
 
<strong>Rhett Burden ** 08:05
Yeah, so it's an annual competition that takes place and particular HBCU around the country, and all of the faces of the HBCU. So all of the misters, whatever the name of the university is, they go and compete. And it's something similar to a pageant where you have to showcase a talent, you do a monologue, there's a opening number, you are voted on by a panel of judges. And it is all to see who will be crowned Mr. Historically Black College and University for that year. So I was very fortunate I competed in 2009. It again, didn't win, but did come in third place and will again forever be grateful for that opportunity. I have made some lifelong friends from being a part of it, that contest.
 
</strong>Michael Hingson ** 08:56
That is really pretty cool. And obviously you did learn some speaking up speaking things along the way. You certainly seem to be pretty articulate in that regard as well. And you are a public speaker, aren't you?
 
<strong>Rhett Burden ** 09:08
I am very, oddly enough, going back to my time a Umes. That's when I really got interested in training and facilitation started off being a resident assistant. Oddly, I was the university's first freshman alrea. When I started in 2005, I was there for a semester, and just networked and worked my way into getting the position which had not been done before you had to normally be a sophomore or a junior, so you could have some more collegiate experience so you could give back to the freshman class. And I just became enamored with personal and professional development, designing training, presentations, facilitating public speaking. And then because I was fortunate enough to be the face of these classes, sophomore junior class and then the face of the university. I was an ambassador for the university. Oh, always speaking on behalf whether it dealt with recruitment retention, the social experience and it was really a part of my journey that has shaped me to the man I am today.
 
</strong>Michael Hingson ** 10:11
When you speak or when you were doing speeches and are doing speeches, do you like to write everything out and read or do you tend to be more extemporaneous and, and modify according to the situation or whatever is happening,
 
<strong>Rhett Burden ** 10:29
I would say a little bit of both contingent upon the audience. If I am giving a keynote, that I like to have my thoughts flushed out, especially if the audience's a C suite or group of professionals, when I'm working with colleges and universities, you can be a bit more free, a bit more fun, you can work in some audience engagement in a way that you just can't do when you're working with a group of professionals. So I would say a little bit of both based on the audience.
 
</strong>Michael Hingson ** 10:58
Well, how did you get into speaking, I would imagine and partly came from the Umes and the other experiences that you've talked about, but how did you get into doing that kind of as part of what you do?
 
<strong>Rhett Burden ** 11:12
Absolutely. Well, I was a member of the Student Government Association, my was a residential assistant. And there would often be opportunities to knowledge share, whether it was working with first year communities, or, you know, helping new staff learn processes and procedures. And I would always volunteer, I really felt comfortable being on stage, I've always felt comfortable being in front of people, I've never mind minded making a fool of myself if that's what was required, but also standing firm and speaking boldly about issues that are important to me, and trying to bring people along. So that's really where it started.
 
</strong>Michael Hingson ** 11:58
I find it interesting that so many people fear public speaking or fear being up on a stage, I guess they don't want to think that they might look dumb, or it's all about appearances, and so on. But being up on stage has never, for example, bothered me. I've just never been bothered by doing that. I'm used to it. And I guess it's been that way my whole life.
 
<strong>Rhett Burden ** 12:25
That's awesome. And I know that you do it. Well, considering your history. So yeah, I've always enjoyed it. It is a lot of fun, especially when you really connect with an audience. How do you know when you've really connected with an audience? You know, I'm really big on energy. And you can probably appreciate this as a speaker, you can feel when the energy shifts when you first get on stage. And again, contingent upon the audience, people are feeling you out. They want to know, Are you a subject matter expert? Are you excited to be there? What's your level of enthusiasm to present to the audience. And for me, a lot of it was being able to open myself up to be vulnerable to share messages. And you can sense when the energy swings in your favor. And it's like nothing I've ever experienced before.
 
</strong>Michael Hingson ** 13:20
Yeah, when you really establish that connection, you know it, the trick is you learn what the audience reacts to or doesn't react to. And when you get those reactions, and you get what you expect to happen based on what you're saying. And know you're connected. It just enhances what you do. And it makes it all the better. And it grows on both
 
<strong>Rhett Burden ** 13:42
sides. Absolutely. Absolutely.
 
</strong>Michael Hingson ** 13:45
It is so much fun to have that kind of really good connection with an audience. Well, so when you got out of well, let me ask you this first craniosynostosis Yeah, is something that you had? Is it something that affects you yet today? Or is there any kind of issue with it? Or is it just kind of you have it, it's in your past, but it isn't something that you need to deal with on on a daily basis or any kind of basis today?
 
<strong>Rhett Burden ** 14:12
You know, that's a great question. I would say that it is forever a part of me. I am not in any physical pain because of the procedure because of the the incision or the scar that's been left. But it is interesting when I touch my head when I get like a hair cut, and you have to be very mindful. For me, if I'm telling a barber that you'll notice that my head is not necessarily round or flat and, you know, just please be mindful of my incision. This is maybe a little odd, but sometimes I find myself knocking on the lump or bump that's on my head where the incision starts, just because it makes a hollow sound. So But I'm very fortunate that I am not in any physical pain. But it's definitely there. I notice it. But I'm also very proud of it. Because if the doctors were not successful again, I don't know how my life would have turned out.
 
</strong>Michael Hingson ** 15:15
Well, have you ever said whenever the discussion has come up? Yeah, but you should see the other guy.
 
<strong>Rhett Burden ** 15:22
You know what I'll have to incorporate that I have not thought to do that. I'll have to incorporate that in there.
 
</strong>Michael Hingson ** 15:29
Yeah, you see the other guy. But oh, you know, it is so easy to get so frustrated just because in one way or another, some of us look different. But it is so important to have a sense of humor and not let it get in the way. So I'm really excited that you're you're dealing with something that clearly is a little bit of a difference for you. Absolutely. But you deal with it, and it is just part of your life, and you move forward.
 
<strong>Rhett Burden ** 15:59
Absolutely. Now, when I was younger, in school, I was othered a bit because of it. But I must say growing up during that timeframe in the 80s. In just knowing that even though things may have been a little hurtful, I don't think the teasing was meant to be mean spirited. It was just the nature of the beast when you were in middle school or in high school. But you could always laugh about it afterwards. And if you were playing the dozens with someone, if you were laughing and joking, it didn't escalate. Sometimes someone had a funnier joke than you. And then it sort of died down from there. So I'm very, very fortunate because it helps you develop thick skin. And to let you know that things really aren't that serious. Most things in life. You are in control of how you respond, not necessarily what happened to you. And the way in which you respond dictates how people will treat you and interact with you afterwards. So I've been very, very fortunate to have enough self confidence and enough self love to know that sometimes jokes are funny. I don't mind being the butt of say a joke, because I've never felt it was mean spirited with the intent to do real harm. It was just a part of the culture at that time.
 
</strong>Michael Hingson ** 17:22
You bring up a really good point, there are things that we don't have control over. And I talk a lot about, of course, the World Trade Center. And I've learned along the way that we didn't, of course have control over the World Trade Center. No matter what happens you we didn't have control over that. And we don't have control over how other people deal with what happened on September 11. And we don't have control necessarily over what happened to us that day. But we have absolute control over how we choose to deal with it. It's all a matter of choice.
 
<strong>Rhett Burden ** 17:58
You're absolutely, absolutely I mean, you have such an incredible story. And knowing that you were part of something that involves a national tragedy, and that you have sort of flipped the script, or the story on its head, I think is a beautiful thing. And I'm sure it has served you extremely well as you've shared your story, and even coached others that may not feel the same way you do.
 
</strong>Michael Hingson ** 18:22
Well, and in so many ways things come up being blind having happening to be blind my entire life. I didn't have control over that happening. But again, I have control over how I deal with it. I have control over how I choose to learn or not. And I hope that I do choose to learn and to progress and move forward and not let that be a negative factor in my life just as as you're talking about.
 
<strong>Rhett Burden ** 18:52
Absolutely. Absolutely.
 
</strong>Michael Hingson ** 18:56
So what did you do after college?
 
<strong>Rhett Burden ** 19:00
So after college, after graduating from University of Maryland, Eastern Shore, I was very fortunate that the university offered me my first professional role. I had been in pair of professional roles or, you know, odd jobs here and there through high school. It was a different time when you needed a workers permit and you can only work a certain amount of hours. I started off working in for the university and the Division of Student Affairs and I was working in residential communities. I was wanting a dorm. It was a great experience. And then I immediately started grad school in conflict analysis and dispute resolution at a neighboring institution, Saulsbury University.
 
</strong>Michael Hingson ** 19:47
And so what else did you do there?
 
<strong>Rhett Burden ** 19:50
So I one of the interesting things is we were a part of I believe the beta cohort. The institution had just got its accreditation to have the program the conflict analysis and dispute resolution program known as cater. And we were part of that second cohort. And it was, it was an amazing experience to be a part of that cohort model, where there were about 30 of us that started and I think 28 or 29 of us finished, to build community with folks to share in an experience where we were so new, and to be a part of a program that was new to the university that has since made amazing strides. And at one point, I thought that before I became a dei practitioner, I really had ambitions to be a sex and marriage therapist. That was odd. My sort of the genesis of that story is I used to watch the show Masters of Sex. I think it came on Showtime. And I was always intrigued with the history with a science behind it. And I've always been fascinated by relationship and relationship dynamics. My life obviously took a different turn. But Salisbury University was was a great academic experience. And it was one of the most important experiences of my life because I met my partner, my wife of umpteenth years, we met being a part of the same cohort at Salisbury University. So that place will always hold a special place in my heart for who would allow me to meet.
 
</strong>Michael Hingson ** 21:32
So how long have y'all been married? Now?
 
<strong>Rhett Burden ** 21:34
You know, what if my mental math serves me correctly, about eight years, we have been together for over a decade, but married for eight. So I would not have found my wife had I not been at Saulsbury. And had I not been part of that cater program. Any children? We do we have one beautiful, amazing, talented, special little girl, she will be to later this year. And having the privilege to be a father. To be a girl dad, and to share that responsibility with my best friend is is truly special, and something that I don't take for granted.
 
</strong>Michael Hingson ** 22:27
Well, sounds like you'll bring bring her up well, and of course, there'll be all sorts of challenges along the way.
 
<strong>Rhett Burden ** 22:35
I'm sure.
 
</strong>Michael Hingson ** 22:39
But again, those are those are things that one has to deal with, and you can but again, it's interesting what came to mind when you said that you met your wife? And at the at the job? Again, it's all about choices, isn't it?
 
<strong>Rhett Burden ** 22:56
Absolutely best choice I ever made going to Solsbury who would have thought that not only would I leave with a degree, but I would leave with my life partner. Amazing, amazing decision.
 
</strong>Michael Hingson ** 23:09
I love to think from time to time about what I've done in my life, what's happened in my life and can trace everything back to choices. Absolutely. And it could have gone so many different ways at so many different times. Even after September 11. The next day, my wife said, you want to contact Guide Dogs for the Blind where you've gotten your dogs, and let them know that you were in the World Trade Center made it up because some people have visited you from there. And I never would have thought of that. But the result of that was that that's just me. And I wouldn't have necessarily thought of it. But she did. And the result was that they said gee, can we put a little article out about you? And that just broke the whole dam of getting all sorts of visibility in the media and all sorts of other things happened. But all the way in, in what we do, and in my life, all the choices that I made, I can trace what I've done back, are there things I could have done differently? Sure. That maybe I should have done differently, probably. But you know, you can't go back after the fact and just beat yourself up over things. I love to say I used to say I'm my worst my I'm my worst critic, and I realized that's the wrong thing to say. I'm my best teacher, because because I'm the one that has to teach me. And when I look at choices and evaluate and make a choice. Hopefully it's the right one. But either way, I made the choice and I can't be ashamed of that.
 
<strong>Rhett Burden ** 24:44
Absolutely. It's amazing to hear you tell that story, not just for the revelation that you had but to think the catalyst for you and the success that you had started off with a conversation from your wife and this suggestion He absolutely beautiful. And I'm sure you are very grateful for that conversation with that suggestion.
 
</strong>Michael Hingson ** 25:08
Sure. Well, of course, it goes back further because we decided to move from California to New Jersey in the first place in 1996, and so many other choices along the way. And I think it's great to be able to think back of all the things that I've done, and the choices that I made, because I then eventually get to the point of saying, Now, what do I do and what can I learn? And what have I learned that I can use going forward? And I think that all too often, we never take the time to be that introspective and something that we all should do, because it will help us and guide us to with what we should do next.
 
<strong>Rhett Burden ** 25:50
Absolutely. I'm in full agreement.
 
</strong>Michael Hingson ** 25:54
So here's something that we really need to do more of. So anyway, from Solsbury, what did you do? So from Saulsbury,
 
<strong>Rhett Burden ** 26:01
I got to the master's degree, met my partner. And we decided that we were both working for separate universities. And my wife got bit by the textbook very early on, and had an opportunity to work at Facebook. And it would cause it required us to leave Maryland and to come out to California. This happened shortly after we got married and came back from our honeymoon. And we've been in California for the past seven years, all because my wife decided to take a chance on herself. She believed in herself. And she invested in herself, which is why she got the role at Facebook. And for me wanting to follow her lead to support her to champion the things that she was doing and to say, You know what, it's time for a different experience. We are taking on a new level in life. And I'd love for us to do that in California.
 
</strong>Michael Hingson ** 27:06
So how's that going?
 
<strong>Rhett Burden ** 27:08
It's going extremely well, you know, the initial sticker shock of San Francisco was a lot coming from Maryland to the bay. You know, everything from the cost of milk to gas was exponentially higher. And that was a little shocking at first when, you know, I had lived in the Maryland, DC Virginia area my whole life and things were expensive, but not that expensive. And having worked at a couple of universities while I've been in California to where I am now. It has it's been such an amazing journey. And I'm so glad that we took that leap of faith to come this way to come westward.
 
</strong>Michael Hingson ** 27:52
So what universities in California, yeah,
 
<strong>Rhett Burden ** 27:55
I spent some time at Menlo College and Palo Alto. also spend time at Academy of Art University. I've done a lot of dei work with several different associations, sort of under the umbrella of this college of the university system. And now I work in a nonprofit. So you know, I'm forever grateful I was a higher ed practitioner, for almost 15 years loved my time there. There's something energizing about being around college students about being in that environment. And now I work for a nonprofit, and I'm excited. I'm just so thrilled and excited with the opportunity I have for you to lead our dei be initiatives and to work collaboratively with our board and our CEO, to ensure that we have an equitable workplace, where we are diverse, we leverage our diversity so that we are inclusive, and that we create an environment where everyone belongs. So big job, but I'm definitely up for the challenge.
 
</strong>Michael Hingson ** 29:00
And what is your wife doing these days?
 
<strong>Rhett Burden ** 29:03
Well, my wife has one of the most important jobs and that is caretaker, Matt Yeah, my my wife helps to take care of our daughter. She also has a podcast. And she is an entrepreneur. So in supporting her entrepreneurial efforts, seeing her podcast thrive and of course, the most important job of mothering and being of our child and being the best partner that
 
</strong>Michael Hingson ** 29:30
she can be. So she has left Facebook. She has
 
<strong>Rhett Burden ** 29:34
she is no longer at Facebook or meta by that journey has ended. Yeah, but it's it was a great opportunity and experience.
 
</strong>Michael Hingson ** 29:45
So what is her podcast about?
 
<strong>Rhett Burden ** 29:47
Yeah, so my wife's podcast is entitled cultivating her space. She is the co host and co founder of the podcast with a clinician Her name is Dr. Donna And the podcast is all about uplifting women of color, to share experiences, to, to lift up voices and to tell stories that are not widely known or needs, or have never been told, and to provide community for women of color. So very proud of her and those efforts.
 
</strong>Michael Hingson ** 30:23
That's pretty exciting. So I probably wouldn't be a good volunteer to be on it. But I'm very excited about it. It's, it's great that she's doing that and that she and the doctor are making a very successful podcast. That's cool.
 
<strong>Rhett Burden ** 30:37
Absolutely. Thank you so much.
 
</strong>Michael Hingson ** 30:41
And we can hardly wait to hear about your daughter going on the podcast, you know, that should happen soon.
 
<strong>Rhett Burden ** 30:47
Yeah, you know, very early on. She was a guest that, you know, she was a she wasn't internal guests. But my wife was recording during the pregnancy. And then there were a few episodes where she had to record and you can hear my daughter in the background, making sure that she got her five minutes of fame and stardom. So yeah, I can't wait for her to be her own independent guests
 
</strong>Michael Hingson ** 31:13
have to have opinions. You know,
 
<strong>Rhett Burden ** 31:14
that's true. Very, very true.
 
</strong>Michael Hingson ** 31:17
So what's the nonprofit that you're working at? Tell me about that, if you would,
 
<strong>Rhett Burden ** 31:21
yeah. So the name of the nonprofit is compass Family Services. It's been in existence over 100 years in San Francisco. And the goal of the nonprofit is to end family homelessness and to help families achieve self sufficiency. I've been there for about seven months, it's been a really great experience. I've really enjoyed having the opportunity to work at the nonprofit, there are amazing people there doing trauma informed work every day, and giving back to the community trying to help the unhoused population in San Francisco, which is all in the 1000s about 8000 folks and doing what we can along with another without, along with so many other amazing organizations trying to help in the homelessness crisis in our city.
 
</strong>Michael Hingson ** 32:11
So what do you do? How does all that work?
 
<strong>Rhett Burden ** 32:15
Yeah, well, you know, I, as the director of diversity, equity, inclusion and belonging at the job, I always like to center the folks that I work with, I may have a fancy title, I may be considered a senior leader, but the organization is nothing and I am nothing without the people that are on the ground doing the hard work. We have case, workers, we have case managers, therapists, childcare professionals, they are truly the heroes at Compass. Working with folks that have experienced trauma that are experiencing homelessness, that have mental health challenges that have substance abuse challenges, and the work they do every single day to help find housing, to help get folks set up with jobs, to take care of children is is truly remarkable. And again, though I lead our D E IB efforts, for me, I am nothing without them. Because they are the heart of the organization.
 
</strong>Michael Hingson ** 33:19
So in the the things that you do, I kind of imagined the answer to this. But is there a faith component? Well,
 
<strong>Rhett Burden ** 33:30
I would say faith is sure, yes, I mean, there is the faith that the organization has put in me to lead our efforts to be the tip of the spear or they handed the ship. But everything needs to be collaborative. I'd like to bring ideas to the table and to co design them with the folks that I work with whether they're in the C suite or their frontline personnel. Because I see myself as one cog in the wheel of compass that makes the organization go.
 
</strong>Michael Hingson ** 34:02
Well, and it should be a team effort by any definition. The fact is that anytime someone thinks they're it, it's so unfortunate that yeah, you you know what I'm saying? Absolutely not the way to do it. And so it should be collaborative. And it's great to really discover the whole concept of teamwork, isn't it?
 
<strong>Rhett Burden ** 34:26
Absolutely. Absolutely. I'd like to consider myself a culture add. Folks have been very kind again, I'm in my organizational infancy. But I'd like to think that we are having an impact. And again, I never want to miss an opportunity to uplift of the folks that have preceded me. The folks that have had a longer Jeopardy than I have and that are doing the work of serving our clients every day.
 
</strong>Michael Hingson ** 34:54
So dealing with dei B, especially the whole idea of diversity inclusion and so on, I would probably be a little remiss not to at least ask the concept of conceptual question about a lot of us who happen to have a disability, whether it be physical or not, tend to tend to feel that diversity has left disabilities completely out of the scheme of things. If you ask the average person, what does diversity mean? Or what's a diverse environment, they'll talk about race, they'll talk about gender or sexual orientation, so on. And even the experts don't tend to talk about disabilities as part of that. How do you deal with that? Or how do we learn? And as a more general question, how do we change that conversation? So that the 25% of all people who are left out because they have a disability get included in the conversation and truly have seats at the table?
 
<strong>Rhett Burden ** 35:57
Well, I think you're absolutely right. So let me uplift what you said. And as a practitioner and speaking on behalf of the community of practitioners, you're right, we all have to do a better job and centering, disability accessibility and ensuring that we are inclusive in all of our efforts. I think that far too often. When you are dealing with folks that have physical, visible disabilities, it is a little easier to ensure that they're included. And it is drawn to your attention more. But a lot of that deals with the fact that we are not centering our practice around ensuring that all communities that have been marginalized, all communities that have no voice or a small voice at the table are centered. So I think it begins with educating ourselves a bit more on the disability community, the disabled community, making sure we understand the compliance component of accessibility, working with our HR teams or people in culture teams, and ensuring that we are hearing from those with lived experiences and that are the subject matter experts in this area, centering their voices asking what their needs are, and how we can acquiesce to build an inclusive environment where they are centering, they are helping us center and focus on policies and practices and procedures that make them feel included or make them feel like they belong. So I am with you 100%. As someone that it's interesting when we think about disability, because this is something that even if you are an able bodied person now, you never know what could lead or what could happen that may lead you to having a disability. And as someone that was on the precipice of having Down syndrome, that at any point in time, they're still being researched on all cranial synostosis. I'd like to be mindful of that in not just the way I interact in my practice at the nonprofit, but also in the concerted effort I do or have in my learning. For those listeners of yours that are familiar with San Francisco or I know you're familiar. I am taking classes at City College of San Francisco and I recently completed a disability course that was taught by two amazing women, one of which that had a physical disability. That would, she was just so cute mane and her teaching and helping us understand to become not just better practitioners, but better humans. So I think it begins with education, that's the educator in me, and ensuring that we are centering voices of said community.
 
</strong>Michael Hingson ** 38:44
He said something that's really interesting, unfortunately, all too often goes the other way, when you said that it's a lot easier when it's a physical disability. And usually that's true because you you can see it too slow to include. The problem is that's not usually what happens because the fear immediately comes out. Oh my gosh, as you pointed out, that could happen to me. And so we ignore it. And we tend to leave out disabilities because we don't recognize that disability doesn't mean a lack of ability. Absolutely. I don't know that there. I don't have a better term than disability. But if we can change the definition of diversity like we have, then we also want to be able to change the definition of disability. It's a characteristic and as I love to point out to people in that I've said it many times on this podcast The reality is we all have disabilities, your disability leaving cranio synostosis or the the the things that other people with eyesight have your biggest disability is that you can see and the reason that's a disability is because as soon as there's a power failure if you don't have your phone or a flashlight or a candle around, you don't know what to do in the dark. Light dependency is not a problem for me. Yeah, we all have disabilities except that technology is covered it up. Yeah, we haven't grown to recognize that in reality, it shouldn't matter. Because disability is not a lack of ability, disability is a characteristic. And we all ought to figure out ways to start to deal with that. And recognize that there's nothing wrong with doing something, using alternatives to what other people use.
 
<strong>Rhett Burden ** 40:34
Absolutely. And you hit the nail on the head, we all have varying levels of ability. And I think that's where you get this big movement now with folks being more cognizant of neuro divergence, and making sure that they are delineating folks that may be neurotypical or neurodivergent. And again, just centering on the fact that just because we do things differently, just because our abilities vary, does that mean that there is not value that can be added does not mean that folks should be treated differently, but that each of us are capable of making meaningful contributions to any workforce, to any relationship and to society at large. So I am an entrepreneur in agreement with you,
 
</strong>Michael Hingson ** 41:15
we really need to learn to understand what equality means. And that's part of the issue that equality doesn't mean that just because you provide everybody the exact same thing that it's equal, because providing me with a computer monitor, or a pen and paper, or a calculator that doesn't talk isn't equal. And at the same time, it should be appropriate to say, if you don't know, what do we need to do to give you access to the computer system? Or what do we need to do to give you a calculator, or a lot of companies have coffee machines, they have these fancy machines where you go up and you touch the screen, and you can get anything from espresso to hot tea, or hot chocolate, but they're totally inaccessible to some of us. And the problem in part is that not enough technology is being made that makes sure that there are buttons to do those things as well. So it gets to be a real challenge. But we tend to not be inclusive, in ways that we should. And I recognize that it's not about people hating, in this case, at least hating people. But there is a lot of fear. And it's a lack of education, as you said, but we do need to change that conversation.
 
<strong>Rhett Burden ** 42:37
I agree. We need both equity and equality, you need both to make sure that everyone has equal opportunities and the chance that they deserve to succeed. So I am in 100% agree with you. And I think it's important that we just like we demystify other terms that disability is not a dirty word, it is not a bad thing is something that we have to unlearn some of the harmful stances and practices that we have been taught whether it's been to our family or the media, and be more accepting, more tolerant, more loving, but most importantly, more informed about what we can do to make the world a better place where all of us have access and opportunities to make the kind of difference that I know that we can make
 
</strong>Michael Hingson ** 43:25
sure it's a characteristic. Absolutely, and totally and only it's a characteristic. Absolutely. And the reality is, although it's hard to get people to accept it, it's a characteristic that we all have in one way or another. Oh, great. So you know, it is one of those things that one has to deal with, but, but we'll get there. And I expect your daughter to lead the way.
 
<strong>Rhett Burden ** 43:50
I appreciate that. I will do my best.
 
</strong>Michael Hingson ** 43:53
Yeah. Tell her it's her job. Yes. So you are also an author? Yeah, yeah. To learn more about that.
 
<strong>Rhett Burden ** 44:04
Absolutely. So early, early on. In my career, I had an opportunity to go to latonia, Georgia, to the Allen entrepreneurial Institute, which is owned by Lester, Bill Allen, an extremely wealthy and successful black man in Georgia. And being at that entrepreneurial Institute was really insightful and life changing for me. Because far too often what we are taught about money or wealth, is that you need to accumulate it and it's you know, things are better when you have more money, but not just but not as much about the impact you can have not just on your life or that or your family but of your community and the the entrepreneurial Institute into it was his way of giving back to the community to show folks What you can do, and how you can weaponize money and wealth for good. And being at that institute having had the opportunity to sit through several different leadership seminars and meeting community leaders in that area. It got me inspired because one gentleman spoke about telling your story and the power of storytelling in using books to do that. And talking through whether you are self published or you are published through one of the major publishing distribution systems like Penguin or scholastic or Simon and Schuster, that you have a story to tell, and you should do so. So early on, I believe I was 22 or 23, I wrote my first book entitled Brother please, a life book to life and relationships. And that was my introduction into finding my voice and telling my story that led to me co authoring a book with the co author that I've paid for the other five books, entitled mistakes, my life. My pencils don't come with erasers just life lessons. Um, so I was in the professional development world, the self help space. Then when my co author had his son or my nephew, we got into writing children's picture books. So written five children's picture books. One is a trilogy series called when I grow up, so it's called the Super Series when I grow up, I want to be super healthy, super smart, super rich. I that led to the last two children's books, I've written one called My melanated munchkin. And lastly, Dentist Debbie. So I've been very fortunate to tell some stories in the self help sphere, and to do some children's picture books.
 
</strong>Michael Hingson ** 46:49
So what is Dennis Debbie all about? So dentist, to say,
 
<strong>Rhett Burden ** 46:54
is about a little black girl named Debbie who is infatuated with dentistry. I think it's amazing that we have so many creative stories, there are witches and dragons and princesses and monsters in so many amazing, different works. But I wanted to send her something that dealt with occupations, things that you can be proud of things that our society and people need. And hence was the birth of dentist Debbie.
 
</strong>Michael Hingson ** 47:25
Yeah, that's cool.
 
<strong>Rhett Burden ** 47:27
Yeah, thank you.
 
</strong>Michael Hingson ** 47:28
And so when she grows up, she'll probably want to be a dentist.
 
<strong>Rhett Burden ** 47:32
You have it right.
 
</strong>Michael Hingson ** 47:36
So, will there be sequels?
 
<strong>Rhett Burden ** 47:39
Well, you know what I am thinking about writing another one. I must say, I have a few ideas. swirling through my brain. I want to write something I want to tell a specific story about my daughter, my wife and I. And I'm still flushing that out. But yes, there is some more coming. I just haven't got that far yet still flushing the story out.
 
</strong>Michael Hingson ** 48:03
Well, you got to continue Debbie.
 
<strong>Rhett Burden ** 48:05
Yeah. Well, if not, Debbie, I'm not sure if I'm gonna do a sequel to dentists Debbie or my melanated munchkin. But I am definitely not done writing children's picture books.
 
</strong>Michael Hingson ** 48:17
Tell me about the melanated munchkin.
 
<strong>Rhett Burden ** 48:20
So oddly enough, I was on the BART headed to Oakland. And I don't really remember what for. And this was a late night. And the BART wasn't packed with people which is a rarity. And I saw a mother and daughter sitting on the train in the same car as me. We were spread apart but I just saw the mother pouring in to her daughter. They were reading they were laughing they were having a good time. And this was before I had children. And my melanated Munchkin just popped in my head. So I literally wrote 80 to 90% of the book in my phone on the train ride because I was inspired by what I saw. So what's the book about? So my melanated Munchkin is all about a little girl named Kira. And it is telling the history of why she should be proud of her diverse skin of her complexion of who she sees in the mirror. And it relates back to leaders and and women that have had great success and a great impact in history. And it is told from the viewpoint of me being a parent because this is my melanated Munchkin and I am telling her a story that is articulated through her eyes but is in my voice.
 
</strong>Michael Hingson ** 49:56
Sounds really a lot of fun.
 
<strong>Rhett Burden ** 50:00
Thank you, I really appreciate that.
 
</strong>Michael Hingson ** 50:02
Well, I think we're going to have to hunt them down. I'll have to get somebody to read them out loud and describe the pictures, but we'll get there. Absolutely. Well, like other authors, of course, I have to ask this kind of a question. Do you have any kind of a favorite character or story or anything that helps shape you in the author world and just your life in general?
 
<strong>Rhett Burden ** 50:25
Wow. Well, I would say yes, I would say early on before I had a child, my inspiration was my nephew. This was the first little person that I had a chance to interact with on a regular basis, because he was my co author, son. And now because I have my daughter, she is my source of inspiration. She is my why. And I can't wait to tell more stories that involve her.
 
</strong>Michael Hingson ** 50:52
You have a favorite author?
 
<strong>Rhett Burden ** 50:55
Wow, you know, that's a great question. Do I have a favorite author? You know, what if I had to pick an author? That was my favorite, I would probably say it's Dale Carnegie. Because prior to getting into the children, pictures, book space, I was doing personal professional development books, How to Win Friends and Influence People really did change my life. It changed my outlook. And I am a student of Dale Carnegie. So I would say it has to be Dale Carnegie.
 
</strong>Michael Hingson ** 51:26
I am also a student No, Dale Carnegie. And I think that, although a lot of people say all but it's old, the language is all stilted, and so on. The concepts aren't folks. Yeah, the concepts are absolutely as relevant today as they ever were. And I don't care that the language is a little bit different than what we're used to. That's not the part to pay attention to.
 
<strong>Rhett Burden ** 51:48
Agreed. I agree with you. If for your listeners, if you've never read How to Win Friends and Influence People pick it up. It's an amazing read. And it is truly transformational. If you take heed to the lessons that he imparts,
 
</strong>Michael Hingson ** 52:08
the very fact that a guy can advertise to the world come to a meeting and we will show you how to, as you put it win friends and influence people and he fills up a major New York hotel ballroom, just on the basis of that a 1937. And of course it went from there. Yeah. And his his lessons are absolutely as relevant today as they ever were. And I wish more people would recognize the value of reaching out and being open to friendship. I've had a lot of conversations with people about dogs, for example, and people talk about how dogs love unconditionally. And I absolutely think that's true. But dogs don't trust unconditionally. Dogs, however, unlike humans are more open to trust. And unless there is something that comes along that absolutely causes a dog not to have a trusting environment, like they're extremely abused or whatever, they will be open to developing a trusting relationship because it's what they want. And even the most distressful dogs can learn to trust again, we're not as open to trust and we could take lessons from dogs to do that. And certainly, it's the same concepts as to what Dale Carnegie talks about.
 
<strong>Rhett Burden ** 53:29
Absolutely, I am. Even though I have puppies. For your listeners, my Zoom background is full of puppies because I like puppies. I like dogs who kind of hard not to like them. I haven't necessarily had a lot of dogs in my life. So you know, Michael, I have to ask, Do you have a favorite breed of dog? Is there an adult that you just you feel connected with?
 
</strong>Michael Hingson ** 53:50
Well, I have had a guide dogs. The first three were golden retrievers. The next four were yellow labs. And now the guide dog I have today Alamo is a black lab. It's the first black lab. Nice I like large, larger dogs. But I really think that all dogs are open develop to develop relationships. So fun. I'm not to prejudice. I like a lot of different breeds of dogs. I appreciate that. But I love labs and I love Golden's especially of course,
 
<strong>Rhett Burden ** 54:25
absolutely. I have a colleague or a former colleague that has a golden retriever and they just love Golden Retrievers that is the bee's knees to them. Golden Retrievers,
 
</strong>Michael Hingson ** 54:37
and we have a Kimble well I have a cat it's only I know my wife passed away in November so I keep saying we so she's still here somewhere. But we have a cat and I'm not sure that well maybe stitches is trusting as a dog. It's a different kind of a personality though.
 
<strong>Rhett Burden ** 54:54
Well, I again I want to share my condolences and we talked about this off camera about to your wife passing, and you don't want to leave your cat out, you don't want to the field,
 
</strong>Michael Hingson ** 55:06
she loves to be carried around. So whenever I carry her I say, Alright, it's time to activate toda Tabby service. And we, we have a lot of fun with it. She really loves to get carried around and and doesn't seem to complain about that very much. Thank you very much. Oh. So do you have a favorite quote or mantra that you live by? Or think about?
 
<strong>Rhett Burden ** 55:30
Well, you know, I would say a favorite is is tough. But I do have I am a New Year's resolution asked type of person not sure if you are. And for the listening audience, even if you're not, I know some people think they may be a bit cliche. I'd like to create a yearly mission statements or yearly mantras. And I am guided by this mantra and one question. So I'd love to share that with you in the audience, the question that tends to guide my 2023 is, as of 1220, as of 1231 2023, I want to have accomplished what, and the mantra that goes along with that is, I am going to be focused on solutions, not problems. So that's what it is, for me, especially for 2023, I am going to be singularly focused on solutions and not problems. And I want to hold myself to the standard when I am manifesting what I want for my life, what I want for my family, and in all areas of wellness, as of December 31 2023, what do I want to have accomplished?
 
</strong>Michael Hingson ** 56:44
What was your 2022 New Year's resolution?
 
<strong>Rhett Burden ** 56:47
What my 2022 New Year's resolution was pretty simple. It was to sit back, relax, and enjoy. 2021 was a little tumultuous for my family, dealing with some personal issues and some family issues. And I felt that I was always on edge. And that I was not taking time to sit back. Because I felt I had to be in constant motion to relax because I found it very difficult to relax almost as if it pained me to do so. Because maybe my energy should be put somewhere else. And to enjoy and enjoy the smaller things in life and to practice self care and to bring to invest in things that brought me joy.
 
</strong>Michael Hingson ** 57:37
And that's, that's cool. You've obviously each year, given a lot of thought to what you want for your mission statement and your goal for the next year. Apps in the difference between what you're saying and what a lot of new year's resolutions tend to be all about is that you are providing yourself a general goal, you're not providing you something that you can't keep, and that you can't make happen. Absolutely, absolutely. And the other part about that is you also understand about making choices. So when you adopt that it's great, because then you can look every day even and say, well, am I working toward my goal or my mission this year?
 
<strong>Rhett Burden ** 58:22
You're ever 100%? Correct? i That's the way I feel. And that's sort of why it's structured in that way.
 
</strong>Michael Hingson ** 58:28
Yeah. If you wouldn't be able to go back and talk to your 18 year old self or somewhere around that age, what what would you teach them that maybe you didn't know, then that you have learned? That's a lot of answers?
 
<strong>Rhett Burden ** 58:44
I know that's a that's a great question. I would say if I could impart any wisdom to my 18 year old self, I would say take chances take risk. That high risk, high reward. And that ultimately, I want to make sure that as you are going through these formative years that you are not just experiencing what life has to offer, but you're living it. You are living and breathing, the kind of lifestyle that you want to manifest. So take risks. Go places that you wouldn't normally go experience things that you're not sure if you're interested in, read books that you wouldn't normally pick up, develop friendships and relationships with folks that are not necessarily in your friend group to take chances to be bold to take risk.
 
</strong>Michael Hingson ** 59:41
You think you weren't as much of a risk taker when you were 18 because you certainly over the years have stepped out a lot of times,
 
<strong>Rhett Burden ** 59:48
definitely was not this way at 18 a bit more conservative and growing up in a single parent household wanting to do everything I could to be the best Son, to my mom, and to make her proud. So in doing that, you find yourself being a bit more conservative and walking the straight and narrow more than you would if you're in a two parent household if the financial circumstance of your home is set, and wonderful, if you're not dealing with, you know, food insecurity or being on house. So yeah, I was very fortunate to have an amazing upbringing with a truly Godsend of a mother. But I would tell myself to go back and take more risks. And these risks don't have to be, you know, as lavish as, hey, you should jump out of an airplane. But it could be, hey, you should expand your friends circle read different books. So things like that.
 
</strong>Michael Hingson ** 1:00:52
Do you think your mom would approve? Very much? So? Yeah. It's, it's not a bad thing, to be willing to be adventurous and to step out. And you're right, it isn't all about jumping out of an airplane. That's not the risk taking thing. But it is important to not limit yourself just because you're afraid of doing something even though you know, it's something that you're capable of doing. But I don't want to do that.
 
<strong>Rhett Burden ** 1:01:21
Yeah, absolutely.
 
</strong>Michael Hingson ** 1:01:24
So what do you think is the most important lesson you've learned in life? Because you, you, you wax philosophical. So I figured that something worth asking
 
<strong>Rhett Burden ** 1:01:34
what the most important lesson that I think I've learned, is, probably to love myself and to love myself completely. To understand that I am an ever evolving being, that what is important to me, who is important to me, is going to change. And that I need to trust my instincts and trust myself. So to love myself in a way that makes me lovable from others. But to provide myself everything that I want to give to someone else. So I would say to love myself, and to love myself radically and boldly would be that would be there would be that, that that very thing.
 
</strong>Michael Hingson ** 1:02:28
And that's not being a conceited kind of thing. We should learn to love who we are and what we are and, and if we don't like what we do, then we choose to make a difference and fix that. But if we like and believe that we're making good choices, then we should love
 
<strong>Rhett Burden ** 1:02:46
that too. Yeah, absolutely.
 
</strong>Michael Hingson ** 1:02:48
I agree. We really need to have better respect for ourselves, and kind of go on from there. Well, right. This has been really wonderful. And I'm glad that we got to spend all this time. But I would like to end by asking you if people want to reach out and maybe contact you learn more about you learn about compass and so on. How do they do that?
 
<strong>Rhett Burden ** 1:03:14
Yeah, well, for your listeners, if you want to stay connected to me, you can go to LinkedIn if you have a LinkedIn profile and just type in my name Rhett Burden, please. Absolutely. That's R H E T T. And then my last name is Burden, B U R D as in David E N. please connect with me on LinkedIn. I would love to learn more about you. I'd love to learn more about your story and find ways for us to collaborate. You can also visit Rhett Burden. That's my first and last name, R H E T T B U R D E N. <a href="http://Rhettburden.com" rel="nofollow">Rhettburden.com</a>. If you're interested in purchasing your copy of my children's book,
 
</strong>Michael Hingson ** 1:04:00
that was gonna be my next question. Because I think that people will want to learn more about that. And I'm going to start a campaign to advocate for finding out what happens to Debbie but that's another story. Well, Rhett, we really appreciate you being here and I appreciate you listening to us today. I hope you enjoyed it. And that you will give us a five star review especially if you go to iTunes or whatever, but we'd love a five star rating so please do that. If you'd like to suggest podcast guests and rent you as well. Please feel free. You can reach me at Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can also find the podcasts at Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a> and hingson is h i n g s o n so Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>. And as we've talked about it I talked a lot about on podcast. I I am a keynote speaker and do a lot of traveling to speak. So if anybody knows of any speaking opportunities, reach out, I'd love to hear from you for Rhett one more time. Thank you very much for being here. And we'd love to have you come back on again in the future.
 
<strong>Rhett Burden ** 1:05:14
Absolutely. It'd be my honor. Thank you, Michael.
 
</strong>Michael Hingson ** 1:05:21
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEIB Practitioner with Rhett Burden</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3d70000c-775e-46ab-8c28-f8e08c491c3a.mp3?source=rss&amp;ext=asset.mp3" length="43921296" type="audio/mpeg" />
<itunes:episode>119</itunes:episode>
</item>
<item><title>Episode 118 – Unstoppable Curious Person and Leadership Coach with Kene Erike</title>
<guid isPermaLink="false">https://pinecast.com/guid/432e4d00-98ff-4f43-a6ad-7f92df55da7a</guid>
<pubDate>Fri, 14 Apr 2023 10:00:44 -0000</pubDate>

<itunes:duration>01:25:06</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/566a2475-4cdd-4675-b364-6efe7f4b319f/UM118-Kene_Erike-Coverart.jpg" />
<description><![CDATA[<p>Meet Kene Erike. Kene, pronounced “Kenny” is short for “Kenechukwu” which means &quot;Thank God&quot; in Igbo (a tribe in Nigeria) was born in New York and lived most of his life there. He will tell us about growing up and why he majored in “AEM”, Applied Economics and Management from Cornell University.</p>
<p>Kene describes himself as a naturally curious individual who grew up thinking about how things didn’t always need to be as they appeared. He will tell us about some of his experiences in wholesale and how they shaped what he does today. Also, he will tell us about his life including a story about a severe illness he had as well as how he overcame it.</p>
<p>Kene is the founder and owner of K.E. Consulting, an organization that specializes in helping clients achieve their potential, build genuine connections, and become more effective leaders. He discusses what he does as well as how he accomplishes helping people become better leaders. Along the way, he will give us thoughts and ideas we all can use to make our own lives more productive and unstoppable.</p>
<p><strong>About the Guest:</strong></p>
<p>Kene Erike is a leadership development coach.</p>
<p>(His name is informally pronounced as &quot;Kenny&quot;, short for &quot;Kenechukwu&quot;, which means &quot;Thank God&quot; in Igbo (a tribe in Nigeria).)</p>
<p>He is the founder of K.E. Consulting, an organization that specializes in helping clients achieve their potential, build genuine connections, and become more effective leaders.</p>
<p>Kene holds a degree in Applied Economics and Management from Cornell University along with decades of experience in personal and professional development. He has always had an interest in how people interact with each other.</p>
<p>Like many of us, he has battled shyness, social anxiety, and struggles with confidence. Determined to improve his ability to be his own advocate and connect with those around him, he designed—and completed—exercises that developed skills for growing businesses and strengthening interpersonal relationships.</p>
<p>A few years back, God spared him from an ailment that kills tens of thousands of people every year.</p>
<p>(Listen to the full story here: <a href="https://soundcloud.com/user-31492767/kene-shares-complete-clot-testimony-with-audience-jan-6-2019" rel="nofollow">https://soundcloud.com/user-31492767/kene-shares-complete-clot-testimony-with-audience-jan-6-2019</a>)</p>
<p>In exchange for that second chance at life, Kene swore an oath to do two things:</p>
<p>1.Share the testimony of that ordeal, providing a powerful example of what God can do for all of us.</p>
<p>2.Stop wasting time and get going on his life’s work.</p>
<p>And that covenant has been a driving force behind K.E. Consulting ever since.</p>
<p>When he's not helping others tackle challenges, he enjoys reading and playing football.</p>
<p>Social Media Links:</p>
<p>Website: <a href="https://keneerike.com/" rel="nofollow">https://keneerike.com</a>
Twitter: @KeneErike
LinkedIn: <a href="https://www.linkedin.com/in/kene-erike?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3Ba2oJCp1RReeaq5YMxg73aw%3D%3D" rel="nofollow">linkedin.com/in/kene-erike</a>
YouTube: K.E. Consulting
Instagram: @k.e.consulting</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, Hi, and thanks for attending with us today on unstoppable mindset where inclusion, diversity and the unexpected meet. But today we get to when we get to do a little bit of all of that. And I have the honor to have a chance to chat with Kene Erike. And he will tell us all about his name, I understand along with a whole bunch of other stuff. And so we hope that you'll enjoy the next hour or so with us. And I invite you at the end to give us a five star rating. I hope you'll do that. And we'll talk more about that later. But Kene, welcome to unstoppable mindset. And thanks for joining us.</p>
<p>**Kene Erike ** 01:55
Thanks for having me, Mike. I know you've been talking to me for a number of months about appearing on the podcast. I'm just really glad we're able to get that done today. So I'm happy to be here. Thank you.</p>
<p>**Michael Hingson ** 02:05
I am glad as well. And I'm really appreciate you taking the time to come on. Kene is in New York. So it's about 530 in the afternoon where you are right now, which is fine. And are you getting snow?</p>
<p>**Kene Erike ** 02:22
No, there was a light dusting of snow last week didn't last because it was only like maybe 3334 So it was inclined to melt. But fortunately we been able to dodge that so happy.</p>
<p>**Michael Hingson ** 02:37
Down out here in Victorville California, we got to 26 last night so we've got down low but we don't tend to get most of the precipitation. The ski places up in Big Bear which is about 30 miles from here hug it all so we don't get any</p>
<p>**Kene Erike ** 02:52
side ticket you must be elevated above sea level quite severe if you guys are getting snow.</p>
<p>**Michael Hingson ** 02:57
We're about here we're about 2620 850 feet above sea level. Yeah, but the snow usually comes a little bit higher than that. But we do get the benefit of the cold temperatures.</p>
<p>**Kene Erike ** 03:10
That one of the it's funny to me because usually one of the things people love about being California is usually supposed to be Oh, it's supposed to be temporary never supposed to get below 40 degrees but</p>
<p>**Michael Hingson ** 03:19
depends on where you live in California.</p>
<p>**Kene Erike ** 03:21
Exactly.</p>
<p>**Michael Hingson ** 03:22
I'm there is a lot of truth to the fact that you can be at the beach swimming and get in a car and go to two and a half hours and be up skiing.</p>
<p>**Kene Erike ** 03:32
That's the beauty of a big state like California with all range of weather there. So worthwhile.</p>
<p>**Michael Hingson ** 03:38
Right? Let's let's start tell us a little bit about you growing up and all that kind of stuff.</p>
<p>**Kene Erike ** 03:45
Sure. First thing is I'll answer what would might be a common question about my name. People see a spell. Oh, it's K E N E? Is that like a ghetto version of Kenny? No, not at all. My real first name is actually Kenechukwu K E N E C H U K W U, it means thank God and IBO that's a tribe in Nigeria. And often I go by Kenny for short. This to save time such so I would say growing up. I was reserved. I could be talkative depending on the group I was in. But I was always I would describe it cerebral and the way I did things I like to try to think through problems. Although, you know, sometimes a lot of people who are very intellectual, they kind of get stuck by the book that wasn't me at all. I was always about. I don't feel like I'm constrained by convention. I care about finding what works for me. I don't see life as just one answer on some scientists science tests that can be accepted. It's like I try to eliminate preconceived notions about what's possible. So I can try to find many answers to the problem. Any which could be useful in that particular time. And even how I would describe myself now, I would say is evolved in like the last six or eight months due to various life events, I would say, and this is something women listening might appreciate, I become much more emotionally available better at thinking, and articulating my feelings and thoughts in a way that allows people to connect with them more. And I would just say, I was always open to learning more and doing more, I didn't see or think that I had to be a specific type of person or do a specific type of thing. I always thought that who I was the person could evolve. I have certain core principles, but I'm not married to any particular thing about who I am. So that's how I describe how I was growing up. And even now, more so.</p>
<p>**Michael Hingson ** 05:54
Did anything happen that kind of made you that way? Or were you just always sort of open and curious and flexible? Or?</p>
<p>**Kene Erike ** 06:03
I would definitely say, Sorry to cut you off my, I would definitely stay intellectually curious. That's what allowed me to continue to grow and learn and evolve. I didn't think that because I say I did well in school. So I want to limit myself to what I do. Well, it's like, no, I'd actually want to learn more about what the world is about. Because you never know who you're going to be down the road, who you are at 15 is going to be different than who you are at 25, who's going to be different than who you are. 35. So I always wanted to listen and learn things I wouldn't. I'm not the kind of person who had an ego so big that like if some six year old told me something I thought was interesting. I'd actually be willing to listen to us like, Hey, can I learn from this doesn't matter what the source of the information is? It's the information I cared about. So I would say, I don't know that there was anything per se, that led me to developing that mindset. It's just that I like to learn. And I think if you like to learn, you tend to skew towards being more willing to listen and evolve more so than people that think they know everything, which ironically might suggest you might not know everything.</p>
<p>**Michael Hingson ** 07:12
You're in New York, were you from New York originally.</p>
<p>**Kene Erike ** 07:16
Yes, I was born in Queens. As a young child, I lived in Rhode Island, but I lived in New York in different parts of life. I went to school, upstate New York, spend most of my life down in Long Island.</p>
<p>**Michael Hingson ** 07:33
How much of an influence Were your parents? Do you think on your whole approach to life of being curious, intellectually curious, wanting to learn and grow? Did they foster that and and help instill that in you?</p>
<p>**Kene Erike ** 07:48
I think so. I know, both my parents always encouraged us all to read and learn, they definitely said as Nigerian parents, that academics was paramount, getting in the car, getting good work, and just doing all the things related to being good student would tend to encourage you to learn more. There might be some emphasis on with some families, and just doing well on tests. And that's important, but also learning for learning safe, like they my mom used to take us to a library a lot. And both parents would help us with homework if we needed it. But they always encouraged us not to, not to pigeon holed ourselves in ways like you know, some families, I'd be like, Oh, well, my kids have to go in entertainment, or my kids have to study XYZ is like, no, they want you to learn and do well. But they also want you to use your mind in ways that are going to leave you more flexible and more capable down the road. So I would say my parents definitely played a role in my own mindset of how I learned and how I adapted going forward.</p>
<p>**Michael Hingson ** 08:54
So where did you go to college? Or did you?</p>
<p>**Kene Erike ** 09:00
Yeah, I did. I did go to college. I went to Cornell University, upstate New York. It's a whole different world there. Now, I wouldn't be surprised if it was snowing in Ithaca. I haven't checked. I</p>
<p>**Michael Hingson ** 09:12
wouldn't be surprised either.</p>
<p>**Kene Erike ** 09:13
Yeah, I know that. I think there was one semester in May that I was there where we actually had snow. It was shocking. Well, not that shocking, given given the topography of their area, but just the fact that you can have snow in May somewhere. A lot of people are like, well, I can't happen. Well, no, I think I can happen. Cornell University. Yeah.</p>
<p>**Michael Hingson ** 09:42
The last year we lived in Westfield, New Jersey, which was last full year 2001. In May. We got snow and we had enough snow that in the morning it did not all melt and our house I had a hill in the backyard. And actually, I would walk the dogs by going down the hill and let them go do their business. We didn't have a fenced yard. And there was enough snow that it didn't melt and that hill became totally ice. floe is glass. And it was incredibly hard to get down the hill and up the hill. So I wore my snow boots and I did it once I went asked not going to work very well. We had a long flex leash on like a 2025 foot long leash. So I'd stand at the top later in the day and the next day, and the dogs would go down and do their business. And they came back up and didn't need a lot of help. But boy, I would have if I had tried to do that I did it once. And it was not something I'd want to do on a regular basis. But in May of 2001 What a crazy world.</p>
<p>**Kene Erike ** 10:56
What breed of dogs did you have?</p>
<p>**Michael Hingson ** 10:59
They were well, let's see, actually, we had one. And she know we had two. They were both yellow labs, female yellow labs. One was a retired guide dog Linney. And then Roselle who checked out my story was with me in the World Trade Center. I saw that. So Roselle, who was the puppy and Lynnie and both of them did well on the hill, but I sure didn't tell tell you. I was I was</p>
<p>**Kene Erike ** 11:28
I didn't see it. Especially if it's a slick Hill, you might have some unexpected sledding experiences without a sled. So</p>
<p>**Michael Hingson ** 11:37
yeah, I absolutely would.</p>
<p>**Kene Erike ** 11:40
But I know those breeds of dogs, they love to run around and love to explore. So I'm sure they really loved that even when I was icy.</p>
<p>**Michael Hingson ** 11:47
Oh, yeah, they loved it. They did really well. So it's one of those memories of New Jersey, though, Jersey. So what did you What did you study at Cornell?</p>
<p>**Kene Erike ** 12:00
I studied. You know what I should actually backtrack, I can tell you. What led to me studying when I studied. So that's actually a good segue that you mentioned your dogs. I actually initially went to Cornell to study animal science. That's the it's the number one school in the world of Veterinary Medicine always has been for years and years. I can't see that changing. So growing up, I always loved animals. And I wanted to be a veterinarian. I taken a number of research opportunities at different colleges during my high school years. I also interned at a vet's clinic for about a year. And I realized that I still love animals, but the science behind animals is really boring to me. And I wanted to figure out what to change to. But I still wanted to go to Cornell aside, I still matriculated as an animal science major, but I wasn't sure yet what I was going to change to and this is where I got to give credit to a friend. His name is Toby Lewis. He was actually I have been a sophomore. When I met him. Cornell has something called diversity hosting weekend's where they allow students that have gotten accepted into the school to come for a weekend in April, and spend time on campus. And Toby was the student that hosted me. I remember I had a number of conversations with him. And he was like, Maybe you should look into this major called aim, Applied Economics and Management, that might be something of interest to us. So I kept that in mind. And eventually I did become an A major and my sophomore year, again, is applied, Applied Economics and managed economics. Yeah, so a lot of what they do. A lot of the coursework entails some social psychology, econ, marketing, a lot of business related things that you would study in the major. And it fit with me, because I've always been interested in how people interact with each other, which kind of colors the work I do now. So the major made sense. I never lost my love for animals. So I love animals, but this major made sense for me. That's what I studied there.</p>
<p>**Michael Hingson ** 14:01
So you didn't talk yourself into going to restaurant and hotel management at Cornell, huh?</p>
<p>**Kene Erike ** 14:06
No, no, but I would go into battler every now and then because they had really good food, their own campus mostly had good food. I give them credit for that. And I took some classes. I think I took one class that was in the hotel school and I knew a lot of people in the hotel school as well. So you kind of get that experience offhand. You just walking around. Maybe next time I go to Epic, I don't know when that will be. I might actually stay at the Statler because I have actually stayed at the Statler but</p>
<p>**Michael Hingson ** 14:35
yeah, I have a friend who many years ago, went and matriculated in in that school. So she talks about it every so often.</p>
<p>**Kene Erike ** 14:47
How does she like it?</p>
<p>**Michael Hingson ** 14:48
She loved it. She had a lot of fun night she I don't know that she used it all that much. But she did. She did some but now she's retired and doesn't do that. So there you go.</p>
<p>**Kene Erike ** 15:00
It's funny, you mentioned that hotel school, I think I heard that Cornell folded the hotel school into some other part of the curriculum at Cornell. That's what I heard. I can't confirm that. But I just, to me, I thought that when I heard that if it was true, I thought that was a mistake, because that was one of the things that helped Cornell stand out. It's like I maybe it's a money thing that we're not like, we want to try to combine coursework, and I get that part just that having a standalone hotelschool was something that sets you with that, besides me really?</p>
<p>**Michael Hingson ** 15:31
Yeah. Yeah, absolutely. It was pretty unique. Yeah.</p>
<p>**Kene Erike ** 15:36
higher reps make those decisions. So</p>
<p>**Michael Hingson ** 15:38
yeah, they do sometimes good. And sometimes they're not. Yeah. So what did you do after you graduated?</p>
<p>**Kene Erike ** 15:48
So like a lot of people, I wasn't sure what I wanted to do. I had some themes about my life, like I've always enjoyed solving problems with how people interact with each other, both the business side and social side. That kind of covers my work. Now. I used to, while I was in college, I was very entrepreneurial, I used to actually sell electronics online, through eBay and some other online sources. And eventually down the road. What I started doing was manufacturing and importing commercial kitchen equipment, had hydroponics equipment and gymnastic equipment, and then bringing it into America and selling it to other people sold other people. So like a wholesaler, I got a bunch of stories related to ecommerce and that, but what I've done now, which really fits with that, and who I am inside is I do leadership and personal development coaching. What does that mean? layman's terms of what it just means is like, I help people take their bundle of skills and interest and use that to help them connect better with people around them both in a business context. And socially, I'd say if you're looking to find a way into a better relationship, can help them with that. How can I be a better manager on site? How can I corral people towards a unified vision and really speak to people in a language that they get? How can I connect with customers better in a way that's authentic, but still puts the interests of both my potential clients and myself at the forefront? So that's much of what I do, as well as career related services like creating resumes and cover letters, CVS, helping with interview and negotiation strategy. So really solving problems in that those areas. That's what I do now, that really fits with, I think, what I was made to do,</p>
<p>**Michael Hingson ** 17:42
how did you finally get to this place where you are now,</p>
<p>**Kene Erike ** 17:47
it's trial and error. I remember a lot of older adults said, when I was trying to figure out what I want to do, because I actually thought about going to graduate school and becoming some sort of psychologist or therapist, and many adults will give me advice, like, you know, you just got to keep trying things and see what fits, I worked for the government for a while for a couple of years, helping with nonprofits, senior citizens, and veterans save money on their property taxes. So that was always an interesting line, you get an idea of what's out there in both the public and private sector, and just different experiences. There were times that I've worked temp jobs over the years, I'm trying to figure out what I'm gonna do in addition to the work, I'm already doing different entrepreneurial experiences, and I just found that certain themes fit with me, like I love to diagnose what sort of problems are happening with whatever situation I'm in and try to figure out, alright, what's this person's motivation? What are their strengths and development areas that we can use to solve whatever problem we're doing? And not just coming up with solutions, but coming up with solutions that were palatable to whoever I was talking to, like you can't use? You can't use a one size fits all solution for everyone, you've got to be able to say, Okay, this is who is participating in this situation? What do I do to help everyone involved, accomplish whatever goal they're trying to do. So diagnosing problems, being able to create solutions that were practical, not Ivory Tower, or, you know, overly idealistic things that actually worked in the real world, and that were based on science and evidence, and then helping people with these both organizations than individuals. I would say, that's a roundabout answer to your question of how I got into this line of work is just paying attention to different themes in my life, and where opportunities were to help people.</p>
<p>**Michael Hingson ** 19:47
So again, you just sort of came to doing that through trial and error doing other kinds of things. And then there was</p>
<p>**Kene Erike ** 19:57
some of that there was I would definitely say I got Gotta give some mentions of the Holy Spirit as well, that kind of steers you in a certain direction, like you won't be certain things that have been pulling at you for years. But for whatever reason, you haven't been given enough attention. And once I started doing more of that as like, you know what I should start looking to these kinds of fields and this kind of work, really, it feels like it fits. And that's often a sign that God's directing you somewhere. So you don't want to ignore that.</p>
<p>**Michael Hingson ** 20:26
Right? Absolutely true. But you You did throw a big temptation out there. So I do have to ask, you said you had all sorts of stories about the time that you were doing wholesale type things, and so on love to hear some stories. All right, I'll</p>
<p>**Kene Erike ** 20:41
give you I'll give you one story is there you go. This is like a summary of something that transparent, inspired a few years ago, but actually, a version of the story made it into New York Times one week in the business section. So one of the more popular items I used to sell online, I would manufacture it and bring it in was a mini donut machine. Certain restaurants, entrepreneurs loved to make donuts, so it was a good seller. And I would frequently sell this machine on eBay for depending on the time of year round, like $1,500 or so. And I don't know if you're familiar with how the eBay dispute resolution process works, but they're very buyer slanted. Like, I have an idea of why they do it. There's some incentives as to why eBay does it. But they're inclined to listen to buyers, when there's even in the absence of real evidence the buyers might have I've been on both sides, like I bought from eBay, plenty of times, and I've sold plenty of time, but I know from being on both sides how biased they can be and how they rule on certain things. Anyhow, so I sold this machine to a particular lady, I tested it actually had the assemblers video. It's being used before I shipped to her. So I had proof that it actually worked mountains of evidence, buyer gets the item. And I should actually backtrack here, this machine, it's a commercial kitchen equipment. So it's not something that the average person can plug into their home outlet in a work that requires a certain amount of amperes and voltage to work. And because I understand this, and I like to make sure people get what they need. I was painstakingly clear and most of my listings about certain things that required a specific environment. And with this machine, it required a certain electrical environment. So I put that in bold, like do not buy this, if you don't have XYZ, when people are trying to buy it because they don't sometimes they don't understand electricity, cetera, et cetera. Anyhow, so lady bought it, you cleaned it, it didn't work. She described the symptoms of what was happening. I knew just by listening to it, they said she probably didn't have the right electrical environment for it. Anyway, I told her, alright, you can return it, you have to abide by the return conditions, which means you have to pay the shipping back because this is like an 80 pound machine. So it cost a lot of money to ship. Anyhow, she, we had some back and forth, she told eBay that the machine didn't work. And despite mounting mountains of evidence that I sent to eBay showing that the machine worked, they sided with her. And they were going to stick me with a bill of not only paying to have it returned to myself, but to give the lady or money back, but it's like you've already used it and etc. Anyhow. So rather than just settle with what eBay was telling me, I have to pay XYZ to resolve this problem. I'm like, You know what, I'm not going to deal with this. I decided I'm going to write to the New York Times, there was a particular column that used to run called the Hagler who's like a consumer fair, or Yeah, I used to love reading his stuff saying, I'm creative. Let me come up with a solution. So I write to the guy pitch on the store. I said, Listen, this is what happened. I think it'd be a great story. Your readers are gonna love reading this. And he went forward. He's like, Yeah, this is actually really good. So I told him the story. He ran the story in The New York Times. It was like the front page of Business Times that particular Sunday, that Monday, like two or three eBay execs call me trying to solve the problem. Now, all of a sudden, they've got I've got their attention now. And eventually the problem was solved, which was good to my satisfaction. And another coup that I really appreciated the Agler he did, he actually did some research on me. And he mentioned my book in the I didn't even tell him I had this book. He mentioned my book, I guess, because the title is particularly controversial attention grabbing title, the book is called no doesn't always mean now that required a subtitle strategies for influencing behavior and winning cooperation. So it was a nod to one of Dale Carnegie's famous books, and it was and he mentioned the book and the column which was nice. I got some attention for that. But that's just one story related to the wholesale business. This is a whole bunch things like I've been in it for years, researching how to find certain sellers, both US and international. I've got have a bunch of like research and skills related to that I've helped other people do it in some aspects. So that's just one story of many a thought would be useful.</p>
<p>**Michael Hingson ** 25:09
That's pretty cool. Well, at least it did get resolved, and you found a real creative way to make it get resolved, which was, which was, of course, a good thing.</p>
<p>**Kene Erike ** 25:18
That's what I tried to do. I never feel like I'm boxed in, like a lot of people feel like, Oh, well, you can't do this. This is how it's always been done. Like, why, why? Why can't you do? You start asking why started letting your mind run the gamut of potentials, and you'll come up with all sorts of solutions. That's really what I help a lot of my clients do, as well as like, people told you this couldn't work. Why? Let's examine that. So. So,</p>
<p>**Michael Hingson ** 25:41
you know, as a as a guy who's also been in sales, pretty much my whole adult life, I could make the case, I've always been in sales, because there's a blind person I got to sell to convince people to let me do stuff. But I've been in professional sales. Yeah, I've, I've had some really great sales stories. I had one situation where I was going to Pittsburgh to meet one of our customers who had sold a lot of products to, I only ever known him on the phone. And he had placed an order. And I was going to Pittsburgh, coincidentally at the time that the order was to ship to him. And it was supposed to actually arrive the day. I left. I guess the day I was to get to Pittsburgh. And know the day I left. And so I had left California to fly. And he called ticked off because the product hadn't arrived and they had an urgent need for it. And we had committed to getting it there by a certain date. And I had actually gone down the day before to the shipping dock than touched the box and send now this is going to Dale at Westinghouse in Pittsburgh, right? And they said yes, all set up. Well, I left and I told him I actually left him a message I went down and saw it on the dock. So the the day that I left, he called and spoke to one of my colleagues. And he said, Hey Hinkson said that he went down and saw it on the dock and my my friend started laughing all over the place. What do you mean? He said he saw it on the dock he's blind saw really pretty hilarious. When I got there, you know, he said, What is this? And I said, look, look it up in the dictionary to see is to perceive I went and touch to the box. Well, it turns out, the President decided there was somebody else more important than Westinghouse that needed the product. And he stole it away, which is something unfortunately, that they were prone to do sometimes. And so it was a little bit frustrating. We dealt with it. But you know, sales is really fun. And you get to see all sorts of human beings and you get to see all sorts of people. And what a great learning environment. I like you I'm a great Dale Carnegie fan. In fact, I learned to sell by taking the Dale Carnegie sales course.</p>
<p>**Kene Erike ** 28:05
Oh, yeah, I've heard good things about it. So I won't blame you there. But so how did you actually find out who took it or No,</p>
<p>**Michael Hingson ** 28:13
I don't know what customer. But apparently somebody said that there was someone who absolutely was desperate to get this product. And so he reallocated the president of our company reallocated the product. So it didn't go to my customer went somewhere else. So I don't know where it went. But then they built something and got it to him the next day, but still, it was a day late. Yeah, I mean, it was. It does, except fortunately for me, I was in Pittsburgh, and so I was also able to help deal with it.</p>
<p>**Kene Erike ** 28:44
Okay, you're able to modify him. So that's good. Yeah,</p>
<p>**Michael Hingson ** 28:47
yeah, we were we were pretty good friends. We had been working together for more than a year. But still, it's really frustrating when, when those kinds of things happen.</p>
<p>**Kene Erike ** 28:56
And as you want, it seems like it's out of your control.</p>
<p>**Michael Hingson ** 28:59
Well, and and as you said, it's all about why and how do you deal with it? Well, you can't just ignore it. And so you learn how to deal with those stressful situations without getting stressed. And that's the big issue, of course. So you went in from wholesale and the kinds of things and the development that you were doing. So what exactly do you do today?</p>
<p>**Kene Erike ** 29:23
So I do leadership development with a number of folks in organizations, I actually specialize. I have a special cadre of folks that I work with in the neurodiverse community. So folks and families impacted by ADHD, Asperger's, autism, other challenges that I work with and both with helping them find and land jobs that feel like they're made for them. Giving them certain strategies to connect with people socially in a way that's authentic for them that allows them to achieve a lot of their goals, as well as understanding that? Well, I'll say is this is that that neurodiverse areas very under served population. A lot of people don't recognize, like there's resources needed there. And there ways that folks can help. And I was always something that caught my eye in the last few years. So for the last four or five years, I've been working with folks in that area, as well as other corporate clients and individuals who just looking to, as you mentioned, find ways to relieve stress related to better ways of working on the job, better ways of connecting with people around them, whether that's like, I want to form better relationships with my family, I want to find my ways into relationships that jive with who I am not feel like I'm being taken advantage of, or I'm not going to be safe and secure. Whether that entails using your skills to grow a business, like what sort of talents and abilities would match best with what areas coming up with solutions and strategies for that. So that's a lot of the work that I do both one on one and group coaching, and workshops for folks. So what,</p>
<p>**Michael Hingson ** 31:15
what got you involved in? Why did you decide to work in the neurodiverse and neurodivergent kind of environment.</p>
<p>**Kene Erike ** 31:23
I've always had an interest in solving people related problems. And I just noticed that just from casual interactions with other people that's like, there's a lot of this population that people don't really understand. Well, you know, they don't take the time to, they just have like, we all have our own issues and problems. So we don't have time to worry about what the next guy is doing. But I just noticed that a lot of the talents and abilities that I've been working on can be useful for helping other people just like someone who's always spent spent years cooking, they take for granted that a lot of things they do well, other people would pay, and really could use as value like someone who loves to cook and is a great baker. There's lots of people who are on the lookout for that, I'm going to give you a name, I'm going to shout this lady out because I just met her in the last couple of weeks. Her name is Alicia Davis, Granny's cookie <a href="http://jar.com" rel="nofollow">jar.com</a>, I'm giving her free advertising, because they're very nice people around her husband in Houston, Texas, they do a great job with desserts. And she's She's grown up her own life cooking. That's just an example of someone who can use their value to provide value to other people. And she makes great desserts. I can't recommend them enough, I'm actually going to order more at a certain time in order to live in Texas. But I will say is regards to my own journey. I just noticed that a lot of the things that are challenges in that particular area, and that neurodiverse area, I think that not only do I enjoy working on, but I generally have an interest in the people that I converse with. And I have like a stake in their own success. I like to see them succeed. But that's one of the things that drew me there. Because there's always people, every single person on this earth has some talent or some proclivity that can be developed and useful for someone else. And if you find ways that you can ply this trade, all the better. I've noticed that that's a particular area that really speaks to me and I can provide value to so I've been working on that for the better part of five years in that area.</p>
<p>**Michael Hingson ** 33:42
Well, as long as we've started down the road, does she ship?</p>
<p>**Kene Erike ** 33:47
I'm sure she would. I mean if you if you pay or whatever it costs to ship from Texas to California, whoever's listening wherever you want to get your stuff shipped to I'm sure like there's he's a business lady. I'm sure right. arrangements can be worth that.</p>
<p>**Michael Hingson ** 34:03
We'll just have to go investigate. It is Christmas, you know?</p>
<p>**Kene Erike ** 34:08
Yes, exactly.</p>
<p>**Michael Hingson ** 34:10
And kind of cooking on good cookies are always worth good cookies are always worth having.</p>
<p>**Kene Erike ** 34:15
Yeah, not just cookies. He's got a lot of other things there. I could tell you, but it's better if you're curious to go check out the other desserts there. So</p>
<p>**Michael Hingson ** 34:22
we will sounds like a lot of fun. But so you've been doing this leadership development coaching primarily in the neurodiverse world. But you've been doing that for five years, you say</p>
<p><strong>Kene Erike  </strong>34:34
with the neurodiverse community, the better part of four or five years but I've been doing work related to both leadership and personal development in some capacity. I want to say since I was a teenager, I was using it and how I sold my goods online like I've used that not only would I create, like, I create recipe books, strategies for people who are buying from me, especially machines like, Okay, this is how these are the six most type, most popular types of doughnuts that are being sold right now, in your area. I've send these people these kinds of documents, as well as if they had any questions about how to use the machine. Other things they can buy that could be abused, like I had other accessories that I created, like a fan that might go on the donor machine that cool it down. And that's how some like coaching would find its way into other business as well as personal coaching I do with other people I know, like, we work on certain things like, Hey, I'm dealing with XYZ problem. Let's brainstorm how to solve it. So I've been doing that work in some capacity for a number of years. But I would, I would say I've been, I've had this specialty and neurodiverse community for last four or five years, but other work as well.</p>
<p>**Michael Hingson ** 35:48
So in in all the things that you've done, you're you're clearly pretty successful, you're a person that values really exploring and trying to make things happen the right way. But have you ever been confronted with some real adverse kind of situation? And how did you deal with it?</p>
<p>**Kene Erike ** 36:08
Well, I'll say first of the first part of your question, I'm definitely growing like I have any advice, I'm always willing to listen, as like, we're, I'm continuing to elevate, but I need to do more. So and I just know by being willing to listen, meet new people that will continue to grow. to your second question. Yeah, I've actually, I had a number of challenges. But I'll give you a long story. And when I tell the story, and I can't summarize it, you realize after I tell the story, why couldn't summarize it, but I'll give you my take me like 10 minutes, but I'll give you the entire story of a particular challenge. So is that cool, Michael?</p>
<p>**Michael Hingson ** 36:46
Sure. I may interrupt and ask a question along the way, just to break it up. But sure, go ahead. No</p>
<p>**Kene Erike ** 36:51
problem. So we're going to flashback to January of 2018, I had this pain develop my right calf. That pain was bad enough that couldn't stand, let alone walk without extreme pain. So I tried to stay off my feet for a few weeks. And as I was doing that, I was doing some rehab work on my leg as well. And my legs started to feel better. So I said to myself, you know, let me go start exercising again, because I like to exercise regularly. I hate to be sedentary. So first day out, do a little 20 yard jog, and I feel like I'm going to collapse. Like I just run a marathon. And for me this is abnormal, because I regularly sprint on the yard distances. So jogging is nothing to me. But I figured, hey, I just haven't worked out in a few weeks, I'm probably just out of shape, no big deal. So a couple days later, I go to a football game that I regularly plan. And I catch a couple passes on the first drive of the game. And I'm really winded again, but I'm like, it's no big deal. That's part of the conditioning process. So the second drive of the game cubies like Alright, can we're gonna burn over here for a big play. So he calls the play. I run the route, he makes a great throw, we connect for like 50 yards or something. And I get up and I can't catch my breath. And I'm dizzy. My heart is racing. And at some point when I'm walking back to the line of scrimmage. I just collapsed right there on the field moves consciousness. And I come to and I see everyone staring at me. I'm like what happened? Like, oh, you lost consciousness. I was like, how long was I out there like you out for a couple of minutes. So I'm like, okay, they call the ambulance ambulance come to check me out. I'm like, I don't want to spend all day in some emergency room waiting. You can just check me out here. I sign a waiver or go to urgent care when I get closer to home. That's what they did they check me out. Next one, I go to urgent care. And the doctor runs some test. And they tell me no, we can't figure out what happened to you. You should go to the emergency room. So I go to the emergency room. Doctors there, run some more tests. And they tell me we can't figure out what happened to you either. And we actually don't think it's safe for you to be walking around. We want to check you in. Now I was a little startled because I wasn't expecting some overnight stay but figured Better safe than sorry. I'll just agree roll with it. So I check in next morning, doctors wake me up and they tell me Well, we ran some more tests and we figure out what happened to you. You have what's called bilateral pulmonary Ambilight layman's terms what this means that had blood clots in both my lungs and blood clots. And actually one of the more common killers of Americans take out like 1010s of 1000s of people every year. What blood clots do is they impair the organ that they're impacting from functioning at full capacity, which explains why I was having trouble breathing. What doing what for me was no exercise. Not only that I have clotting in both my lungs. I had clotting surrounding my heart and throughout my entire right leg where the pain originated? That's just gonna ask about that. Yeah, yes. So that was the, the genesis of what happened. And doctors told me that the cladding was so severe and extensive that I probably should have died from it. But they said, I survived because I was in good shape, built like a tank. I was flattered by that. But I'm like, God's grace is at play here. Because a lot of times, we'll spare you from things because he's got things left for you to do. So I spend three days in this hospital. And I transferred to another hospital on the fourth day to get more specialized care. And I was in that new hospital for one day before the attending doctor decided to just just charge me. And I remember, I didn't feel that great when he decided this charging, but I knew that not feeling good to be a status quo thing. In retrospect, I know I remember because of some events that happened later, I'm about to tell you about, I probably could have sued the hospital because I could have easily died when I was discharged. But I wasn't in great condition. I think the doctor was trying to get his bed count down. Who knows. Anyhow, so I remember I was discharged around seven o'clock that night, and I go home. And I started feeling weaker and weaker progressively through the night. And I remember I had this pain develop my stomach, as well as making it harder for me to breathe. So I said to myself, let me go to sleep, see if I can sleep this off. And I remember, as I'm drifting in and out of consciousness, trying to go to sleep, I heard two dueling voices in my head. The first voice was like, you're really weak, you're not a pain, you're going to die tonight. This is what this voice actually told me. And I've told people, they say, Oh, you were just hallucinating. It's like, No, I actually heard this voice. And I knew that this voice was the voice of the devil, because the Bible says the devil is accuser of the brethren at these moments in time when you're not at your strongest chance to try to slip his way in there and see if he can't take you out. And I knew this is The Voice, though, because I'm familiar with the voice of God sounds like and all of us can learn what that sounds like by getting a good study Bible. One with annotations in the margins, because a lot of times scripture, especially the King James Version, is difficult to interpret on your own. And it helps to have some sort of commentary help you with that. There are also a number of ministers that one ministers and teachers one can look up that can really break down the Bible into plain English, one I like to recommend is Andrew Mac, aw <a href="http://mi.net" rel="nofollow">mi.net</a>, he does a really, really good job of breaking down biblical wisdom so that you can apply it in all areas of life, I can't recommend this stuff strongly enough, he's on YouTube as well. And I'd be remiss if I didn't mention this point, as well. There's a whole spirit realm that exists outside of the physical realm that we can see and touch and hear. And much of what transpires in this world that we can interact with physically, is dictated by what's happening in a spiritual realm. So it helps to have an idea of that. And our minds, our brains were designed by God to manifest what we dwell on, which is why people will think negatively all the time, or we're overly fearful of things. So they see those exact same things come to pass, because that's what you're feeding your mind. This is particularly important when you deal with health related situation because you allow your mind to go too far in the wrong direction that could be it for you. And I was cognizant of this. So when I heard this first voice, I told him to get behind me. And I mentioned at the start of the story, I heard two voices. Now the second voice chimed in and told me yeah, you're not feeling great right now. And you actually have the option of passing away and going to heaven. Let me say that again. This voice gave me the option of dying in my sleep and going to heaven. And I knew was the voice of God, because again, I'm familiar with what the voice of God sounds like. And I remember I had a conversation with him. And I said, I'm not ready to go yet. Two reasons. One, I knew for a family and friends to lose me at that young of an age I was 31. At the time, that would be devastating for them. I don't want them to go through that outside submissions that I had yet to see, come to pass that I wanted to make come to pass. So I said to God, I'm not ready to go yet. What are my options? He said, you want to stick around, this is what's going to happen, you're gonna get up, you're gonna go back to the hospital. And as a condition of your survival, you have to share this story with others as a testimony. Hence me going to the 10 Minute version of story because that's what I was duty bound to do way back then I have to share it per my commitment. So I said fine. Deal. I write then I snap back awake. And I get a ride back to the hospital. And I remember it was maybe midnight or 1am or so. So I'd only be gone for a few hours from the hospital. And I get readmitted to the hospital and I end up spending another six days there. High Pass the time there was I watched some bad daytime TV there are no other chance to watch it Definitely a little more and see Moreno, well, I did a lot of reading, I did a ton of writing, because I wanted to fulfill my end of the promise and remember everything that was happening. So I could be able to like now, four years later, to be able to share the story with still crystal clear recollection. I also spent a lot of time conversing with other people in the hospital, doctors, nurses, hospital staff, other patients and visitors. And what I found in many of my conversations with these people is that a lot of people live lives of quiet desperation, where there's some sort of emptiness that's lingering there. Sometimes they try to fill that with watching YouTube, TV, music, partying, stuffing themselves with food, whatever it is the kind of drawn out that silence is saying, hey, is there more. And there's really no substitute for that vacancy inside us, but a relationship with God. And absent that. That emptiness doesn't really go away. And because people don't understand this fact, it often leads them into dire straits. Unfortunately, I'll give you another mini story. While I was in the hospital, I didn't want to lay in bed all day, I was there for a while. So I was like, I need to get up and walk around. Once it was safe for me to move around, I started walking around regularly around the hospital floor. And every day, I would pass by a lady a couple of doors down from me. And there was always a hospital attendee with the desk inside of her room with her. Finally, ask them, what's the deal? Why is there always in a hospital employee in this room with her, and they told me</p>
<p>**Kene Erike ** 46:47
the lady was a single mom worked in the legal fields, I still remember names, I sent her an email, way back when. And she was in the hospital because she tried to commit suicide. I don't know what the story was, I don't only spoke to her briefly. But, you know, for whatever reason, she just got to the end of a rope and decided like that was the best alternative for her. And really like this is something that can happen anyone, if you don't have a way of tackling some of the inner demons inside you, you have this emptiness that feels like it's not going to go away people. They just undergo and decide to go through all sorts of drastic action to resolve and could lead to problems. And let me be clear about what I mean by our relationship with God, I don't mean just cracking open your Bible once a week or going to church, once or twice a year, I mean, developing and kind of close relationship, you would with God, the same way you have with a spouse or a really good friend that's close to you. And there's all sorts of value and benefits related to that relationship that'll steal you through tough times. So I ended up saying the hospital for a total of like nine days, nine days or so over two hospitals, stays I got out of hospital in late January of 2018. I had to take medication every 12 hours for the next 10 months to prevent myself from recladding. And that was a whole ordeal had to stick out of sports, a bunch of other things and be very careful about the kind of contact that I had, though still, the blood thinners made you more susceptible to internal bleeding. So to be careful about a lot of things. I finally got off the medication around Thanksgiving of 2018. And I had some blood work done in January of 2019. To get some more answers. The hematologist told me that my blood was now quote, okay, we were never able to get answers as to why I had the class in the first place. It wasn't genetic. I suspect it might have been spiritual or something else. But I would say that is a very long story related to me having to deal with something traumatic as you asked. So that's my answer to your question.</p>
<p>**Michael Hingson ** 48:57
Well, you know, I appreciate the story. And I value it and agree with you. And the relationship with God is certainly something that we talk a lot about. What most people never do is take the time just to get quiet and listen, and really think about what is occurring in their lives. Listen for guidance to evaluate what's going on in our lives. We think we have all the answers and the reality is most of the time we don't because we don't listen to get the answers. My favorite example of that is I love to play Trivial Pursuit.</p>
<p>**Kene Erike ** 49:40
Okay, all right, fun game.</p>
<p>**Michael Hingson ** 49:42
And how many times and I gather you play Trivial Pursuit.</p>
<p>**Kene Erike ** 49:47
I played it. I think one time my entire life, but I don't know</p>
<p>**Michael Hingson ** 49:51
the concept. But the concept. Yeah. How many times do you think that someone is playing the game and Someone asked them a question. And the answer flashes in their mind. And they go, No, it isn't that it's this, they give the wrong answer. And they didn't listen to what their heart said. And it happens a lot. It happens a lot. And it's one of those things where we don't learn to listen to the voice in us. That's, that's guiding us. And we've talked about that on this podcast before. And I don't think that's crazy. I don't think it's hokey. The reality is, one of the things that I've begun to do of late is to start to write a book. And it's now gone to the publisher with our first draft, trying to teach people how to control fear. Because I worked in doing some things prior to September 11, that helped me create a mindset so that I wasn't at all afraid. On September 11, I observed things that were a variety of things that happen. And I've talked about not being afraid, but I've never taught people how to not be afraid, or I should rephrase that, how to control their fear and use the fear in a positive way, rather than as I put it being blinded by fear. And it's all about in large part listening to your, your guidance, the voice in you, the voice that's around you, and really recognizing that you can truly move forward. And you can truly go through this world without being afraid and have a meaningful life if you look for guidance. But it is something that we don't see nearly as much as we should. And learning to control fear is in part, learning to listen to and immediately dealing with what you hear from that voice in you.</p>
<p>**Kene Erike ** 51:49
Okay, let me flip roles here and act as the podcast interviewer to help you promote the book, Michael? So can you give us one strategy one can use to suppress fear</p>
<p>**Michael Hingson ** 52:04
at the end? Well, it's it's learning to deal with fear not suppressing, but redirecting. And so one of the things that I encourage people in the book to do is to take time at the end of every day, relax, look back at the day, what worked, what didn't work, and even the things that went well, what could you have done to make them go better? And the things that didn't go, Well, why didn't they go? Well, don't beat yourself up over it. Don't become afraid because it didn't work? What can you learn from it, so you won't do that again. And those kinds of exercises and practices, if you put them to use in your life, will help you deal with whatever comes along. And specifically, I deal with the unexpected life challenges that suddenly we get, and we face, September 11 is a perfect example. And the reality is that you as an individual can learn not to be afraid of whatever is going on. Yeah, the building could have collapsed. And there's nothing I could do about that. But the building hadn't collapsed. By the time we some felt the building stopped moving. But other things were going on that told me that whatever was occurring wasn't such an imminent danger to us that we needed to panic. And also panic wouldn't work anyway. Because even if we ran to the stairs and started running down the stairs, and everybody was running down the stairs, people would have been killed. So it's all about internalizing, and really listening to that voice.</p>
<p>**Kene Erike ** 53:44
That is a really good strategy and solution, Michael, it makes a lot of sense, especially both the quiet time aspect, and the learning to trust the inner witness within you. I think that's, as you mentioned, I think a lot a lot of people don't realize that's another value of Christianity. Like it's that inner guide with you, within you that Jesus actually put it within all of us that often lies dormant, is awakened and started giving you all sorts of direction and instruction, especially in times of fear. So I actually look forward to seeing that book. What's the title?</p>
<p>**Michael Hingson ** 54:22
Well, the working title right now is called a guide dogs Guide to Being brave, because we talk a lot about working with animals and so on as part of it, and then having had eight guide dogs got to have the dog influence in there. So it's, it's important to, to have that in there. So whether that will be the final title when the publisher is done with it. It's hard to say because when we did thunder dog, my first book, which wasn't number one New York Times bestseller about September 11 In my life, I wanted to call it forward and the publisher said no, we should call it thunder dog because the dog aspect will help it sell more copies, perhaps So, but we ended up calling it thunder dog. And everyone liked it Barnes and Noble put it in their animal section because of that. But by the same token, you know, it did well, and I wasn't so tied to forward that that was the only title that would be acceptable. And so, Thunder dog has done really well, as I said, it has been a number one New York Times bestseller, and it's still out there. And people get it. So that's pretty cool. But it is, it is all about, really us learning and growing. And as what we need to do, we, we don't do enough of that. And we should do more of it. So you, you know you are, are a person who believes in yourself, you're confident about what you do. On the other hand, I don't hear ego in you. I hear confidence and I hear knowledge, what kind of advice or what kind of knowledge can you pass along and impart to people about how to create that kind of a mindset. And in our lives.</p>
<p>**Kene Erike ** 56:07
I would say ironically, there was some there was some people in my life who might disagree with the ego thing. But that's what I mentioned. At the start, who I've been becoming has evolved over the last six to eight months with people that are paying attention in my life. So I've learned to kind of call that aspect of me. But I've always been open to learning. And that's one key one best practice or being open to learning in terms of the building competence thing. I myself, I because I I am aware of the insecurities I have and I've had and how to overcome that. So I've had to continue to grow in that aspect, I'd say I can think of four things off the top of my head, that are very useful for building competence and do a lot of things like impostor syndrome. The first one is visualization. The ability to see in your mind's eye, what it's like to accomplish a goal, what it's like to do the things that help you accomplish the goal. And how you can put that visualizations and uses. You don't want to use visualization as like a third party perspective view as though you're watching something on television, you want to first person as though you're seeing it to your own eyes, you want to visualize the steps you need to take what it feels like to accomplish the goal in order to get it done. Because those mental reps are just as effective as physical reps, that's been proven scientifically, I'll give you an example. Say you want to lose this, I'm just gonna say 10 pounds. So that's I, when I hear people make weight loss goals, I don't think they're specific enough, all pounds aren't equal, you're going to look different, losing 10 pounds of muscle versus 10 pounds of fat, or like three pounds of fat and seven pounds of muscle like, let's make your goal 10 pounds of fat loss. That's a really good thing to do. So how would we visualize that? First off, you want to think about the sort of activities that you're going to do. So you're going to change up how you eat, you're definitely going to want to cut down on some carbs, some non fibrous carbs. So these are carbs that break down into like sugar, things like oats, rice, a lot of desserts, you want to limit those, as well as eat more protein, like you want to try to, I think point seven or point eight grams per pound of body weight. So let's say you were 100 pounds, you want to try to get 70 pounds of protein per day. And you want to visualize what it's like to eat the foods that are going to help you lose fat. What it's like to do the exercise is going to help you lose fat, I highly recommend more high intensity stuff rather than slow, steady state, jogging, etc. That's an aside though, and you want to visualize what you'll look like and feel like when it's all said and done. That helps you that's one thing you can do to build confidence. Another thing you can do to build competence is what we call dedicated practice. And that's just not practice where you're going out and doing some action over and over again, this is methodical practice where you're actively working on improving some of your areas of deficiency. So let's say I want to do a better job of hitting a baseball. I'm going out I'm taking a bunch of swings in the batting cage. I'm thinking about my stance I'm thinking about and what I've learned, like as a casual baseball fan, but discipline likes mastery of skills in general. It's not your form is not nearly as important as having a good eyes what pitches to hit which pitches to stay away from especially based on account. So you want to work on I want to be more of a long ball hitter what sort of pitches Am I holding out for? practicing that? What I'm specifically working on a specific skill to get better if I want to be a musician? What kind of chords and scales am I going to play to get better over time, dedicated practice that's the second one that can be used for competence. A third one this is one One that you really don't hear much of, but I think it's a really good idea. It's called Keeping a success journal. So in essence, you have a document that you maintain that has a competence people have given you over the years, the things you've accomplished over the years, and you just write these down, you could say, on March 5 2020, I completed a 5k, and a new time, or just I completed a 5k period. And you maintain this document, not just to show yourself in the future, hey, I was I was able to do XYZ, which can boost your confidence in the moment, and help you with self esteem. But it just gives you a running list of things that you can refer to which is useful. For thing I would say is like, it's an underlying theme of this conversation is, if you ground yourself in something bigger than yourself, Christianity helps here where you understand that you were made for a specific mission, that there exist resources, well within your fingertips, Bible, other Christian leaders that can help you generate more of yourself now than you think you can, that helps a competence when you have something that's bigger than yourself that you're anchored into, you know, a rising tide lifts all ships, I'm attaching myself to the tie that never stops arising, that helps. So that was say those are four things that can help with building confidence. Tackling insecurities,</p>
<p>**Michael Hingson ** 1:01:21
going back to your losing weight, you said 70 pounds, I think you meant 70 grams of protein, but that's okay. Yeah, I thought that's what I said like a protein. Yeah. And in a guide dogs Guide to Being brave, we talk about things like treasure mapping, vision, boarding, and internalizing those things. I tend not to journal a lot, but I tend to leave myself a lot of reminders in my echo device, and other things like that. So that I do keep the same things in the forefront of my mind. And I know that that's something that needs to happen. So I've just found those ways to do it. Because even if I write it down in Braille, unless I touch it, it's out of sight. So I do it in a way that it won't escape, you know, I won't escape from it, which is really cool.</p>
<p>**Kene Erike ** 1:02:14
That's a really good method to use there anything that that can be used to remind you whenever you need it, whether it's audio</p>
<p>**Michael Hingson ** 1:02:19
visual, and internalizing, and, and doing and structuring it in a way where you're really causing your mind to think about it. That's the important part about it.</p>
<p>**Kene Erike ** 1:02:28
Exactly. And, unfortunately, not enough people engage their mind. No, yeah,</p>
<p>**Michael Hingson ** 1:02:33
no. You know, on our world today, in our country, we've got so many different things going on, people are fractured, the whole political system is fractured, and so on. If you were president, what are a couple of things that you would change, to help kind of maybe get our, our world a little bit more centered or, or functioning a little bit better, and people doing better with each other?</p>
<p>**Kene Erike ** 1:03:00
All right, I'll give you two, one of them was more idealistic. So with taxes, I think you'd be hard pressed to find a person who would not agree that people paid too much in tax, or at least I don't know, any person who says, hey, I want to pay more in taxes. Nobody. I don't think you know, anyone that says that. So I would say like, there's this idea I've heard thrown out some years back, it's called the head tax. In essence, what it means that everybody pays the same amount of tax, no matter what you make, where you live, it's all based on your age at a particular time. So everyone who's aged 25 would pay this amount. And the way I've heard it described, I've heard described by a few people, I don't know who originated the idea. So I don't want to name someone's name and give and take or credit from what actually came up with the idea. But ideally, everybody below the age of like 24, or 25, wouldn't be responsible for any income tax, there still be other taxes like consumption tax, which makes sense, like you're buying things at a grocery store, they sales tax, that's a useful way of generating money. But we give people a reprieve under a certain age like 25, it makes sense because by then you would have had time to older either way college or vocational school or graduate school. And you know that those early 20 times you're probably dealing with education, so we don't, those people would be absolved on taxes, but everybody else would be a scale based on your age. So at 25 Let's say you pay I'm just throwing out a number here you pay $8,000 a year in income tax no matter what you make 35 You pay a different age 45 every age until like, whatever we decide, maybe you stop trying to people taxing 65 everyone pay the same and that from an equity standpoint, while people are getting in basic well, this person makes 20,000 Why should they make the pay the same as personally makes 30,000 Like, you're gonna have those debates. This is why There's more than five idea, but I just didn't make sense from like, people don't feel like they're paying too much relative to other people or you have something that's fair, although like you still have systems of deductions, and this is why it's like one of those ideas is probably never going to happen. There would be just too many people on one side or the other, that would kill the idea for a good rollout. But I think there's merit to it from an from an equity standpoint. But that's just me thinking that's one thing. And this is something I if I was president, another idea that actually, wholeheartedly support is finding ways to encourage more free speech and free expression, not free them have consequences. And I think a lot of people confuse that they think that's because you have Yeah, because you have the ability to say or do what you want. That means that those actions have no consequences. Like no, you still, if you say or do something people find objectionable, you might have to pay a penalty for that. And plus, that's an accountability thing to like, if you do something to wrong other people, there's no reason why people shouldn't be able to respond to you. But I would encourage a system where, like, right now we have a lot of political ideologies, ideologies that are aimed at stopping people from speaking whether it's identity politics, or if you're born this way, or born that way, that means you can't say anything. Or if you don't believe this socially fashioned idea, you have to be silenced. I don't like that, I think people should be free to express their thoughts. And that's how the world becomes a better place is to that sort of expression. So I would encourage systems that encourage that, as well as discouraged people who are tempted to silence others that don't agree with them. That's something I would do without precedent, I think it makes for better America,</p>
<p>**Michael Hingson ** 1:06:43
we have lost so much the art of having conversations, and we take so much out on people who we disagree with that we don't leave any room for discussion anymore, which is so unfortunate, because communications through speech is one of the most powerful ways we all can learn about each other and then learn about ourselves. Exactly. What advice would you go back and give yourself if you could go back 10 years and and talk to Kenny from 10 years ago? What would you tell Kenny?</p>
<p>**Kene Erike ** 1:07:19
First thing I would say is I would say yes more. Because there's so many opportunities to say yes to things that people mentioned whether that's going out with people, certain people going to do this going to do that, pitching to help with this. And there's a lot of good things that can happen just by saying yes. And encouraging yourself to try something that's outside of your comfort zone. And you ever know, unless it's illegal or unethical, doesn't jive with who you are inside. Most of the time, if someone invites you to do something, or there's an opportunity to go after something that might be outside of your norm. A lot of good things can happen. Even things you don't anticipate you might meet someone who's useful for something other. Something you might work on in the future, you might find out there's certain things you like about yourself or things you want to change just by throwing yourself into a new environment. So I would definitely say yes, more. That's one. Second, I would say this, this goes along with our general underlying theme of this conversation about the importance of Christ and life, I would try to get aligned with Christ sooner. And I've always been a Christian in some regard, but learning more about what it entails edifying your spirit men, learning more about how you can put lies you just mentioned, and different terms, how you can put that inner voice to use that can be used to bring you through and bring you to things you need to go into. Because God's the author of all things perfect. So the sooner you get to live with his will the better. And if I had found a way to learn some of what I knew now, or just to this awareness, saying yes, some things might have been really useful just to have encountered certain people and opportunities that would have gotten me on there that path sooner, that will be something I would say you need to focus on doing this now because God's got all the answers, you got a lot of questions and the sooner you get aligned with him, the faster those answers are going to come to you. So I would say those two things are I would have told younger Kenny to get on faster.</p>
<p>**Michael Hingson ** 1:09:30
And you know, the the thing I would say is that whether it's Christianity or Judaism or even Islam, the reality is it's all the same God and the the scholars and all three of those religions acknowledged it being the same God so the same teachings really apply across the board. And we've got to get away from thinking that ours is better than theirs or their or you know, somebody else's ours is better than yours. It's all the same guy. God folks,</p>
<p>**Kene Erike ** 1:10:01
I would I would carry this and say that the same God exist. But the manner in which he's described and other religions is, so</p>
<p>**Michael Hingson ** 1:10:13
there is some of that. But it is still the same God. And the reality is I think people can get to the same place if they would put the teachings in place that allow them to listen to that inner voice. And that's really the ultimate thing still.</p>
<p>**Kene Erike ** 1:10:29
Yeah, I think to the extent that the inner voice led you to Christ, that's the key thing, because I think the key element missing and other religions is Christ. And that's the central element that not only ensures eternal life, but your best life on earth now. So I would say, as long as the Christ element is there, that's the key thing. If there's no Christ element, it's hard to say, but there's a lot of time wasted there. If there's no Christ. I have the voice that Barbara Yes,</p>
<p>**Michael Hingson ** 1:10:56
I hear you. Yeah. You've written a book. Thank you. Tell me about it. Yes, I talked about it briefly earlier. But yeah, tell me about that</p>
<p>**Kene Erike ** 1:11:07
title was no doesn't always mean now. And it's a guide to understanding how people think and make decisions. So strategies for growing a business organization, you care about. Learning how to form stronger bonds, people around you both in a business context and a social context. Learning how to interact with the opposite sex romantically in terms of reading body language, doing things that put your best foot forward and that are not inauthentic. It's got information on the four major reasons why we fail to get people to align with our way of thinking, whether that's if you're trying to encourage them to buy something you're trying to encourage them to be more of a trusted ally, to you. Things is that, okay? It's all about solving a lot of people problems and how the book itself came about is, as a teenager used to write down all sorts of interesting facts from all different disciplines, science, social psych, I write them down, I keep notes on them, and I would use them. In college, when I used to cold call the sell goods online. And some my friends would see like a node site ticking like, wow, this stuff is really good. Like, maybe we should put this out. And that's eventually how my blog check I mentioned later. And the book came to pass, as I wrote these things down, people encouraged me to share them. So that's how they came to pass. And funny enough, I'm actually, I'm going to release an audio version of that book. As the year as we hit 2023. So sometime in January, or February, when this comes, comes out, the recording audio version of it should come out then. But that's how the book came about. And it's my first baby, there will be another publisher.</p>
<p>**Michael Hingson ** 1:13:00
Did you publish it yourself? Or did you have a publisher</p>
<p>**Kene Erike ** 1:13:03
self published it? So what I did was I hired somebody to do the artwork related to it. But then I just looked into like, okay, like what needs to be done to copyright it? How do you register with the National Library and the see, did all this stuff. And I figured out how to do it myself. It's like, if you wait for a publisher, you have to wait for a publisher. So as the general theme of the book is I'm very proactive, creative and problem solving. That's ironically, that's how the title came to pass is like, well, what's up with a title? Is it about forcing yourself when people say no, no, no, it's not what the books about. It's about the importance of persistence and creativity and problem solving. And that was just another extent of it was actually a scientific principle called isolation. It just means that when we make decisions, those decisions aren't set in stone. And they can change if your preferences change, whether that's sometimes its age like you, you. You might like certain foods, then you hate them. Now, I for me, I used to love American cheese growing up and then sometime in high school. I'm like, How can I eat this crap? It tastes terrible? That's an that's a version of isolation or someone who likes orange juice with without pulp</p>
<p>**Michael Hingson ** 1:14:16
in it. And then as opposed to pulp, yeah,</p>
<p>**Kene Erike ** 1:14:19
yes. Like your mind is in a not in a constant state of flux, but it changes over time. And that that's what that principle oscillation comes to, and your yeses today could be nose tomorrow, or vice versa. Hence, the title of a book. No doesn't always mean no, it's about getting more yeses into your life. And that's the science behind the title itself.</p>
<p>**Michael Hingson ** 1:14:41
And you have another book you're going to start working on.</p>
<p>**Kene Erike ** 1:14:45
Yeah, I've actually knee deep into that book. I would say a lot of it's done. It's not done yet. I see myself publishing it within the next. I don't want to pitch my whole set my supplemental horrible, no, it's gonna come out sooner rather than later sometime in the next couple of years. This books are going to be on the seven elements that create strong bonds between people, both in social and professional context. And there's going to be a section in there on how singles can find spouses that feel like they're made just for them. Money if that's sort of my current life state is like helping both myself and others figure out this $64,000 question, how do we find the matches that God would think we'd best for us? So I've covered some of that and how it's been done in some society, some of the Intel related to that that's going to be in the next book so people can look forward to that.</p>
<p>**Michael Hingson ** 1:15:42
Exciting. So you used to do football? Do you still play football? What do you do when you're when you're not working?</p>
<p>**Kene Erike ** 1:15:49
Oh, yeah, I play a lot of football. I got I gotta go shout out to some my teams I play on gangrene. The bowls I'll give kiss my endzone and shout out screwed was a couple of teams that play on I play some people get to pick up football as well. And queens, shout out to wise that's his game in Queens. So football, I've always been into sports. He's played a lot of basketball, not much basketball now. Baseball some I used to play my dad used to coach my little league team way back when I don't play I really don't play baseball anymore. Beach volleyball, I love I play that in the summers. I like to throw myself around the sand jumping high despite being only five foot seven and still be able to block that from people that are six foot or taller. I like that. So I do a lot of sports. I would I do a lot of training as well in terms of like speed, strength agility stuff I'll give my little brother shout out his company's Eric a Fitness You Can er ik e fitness you can find some of his links online we do a lot of the same related to training we train with each other every now and then in terms of like getting faster jumping around that can be enjoyable because it's not only good for sports performance, but for your general health as well. The kind of training one does to get to become a better explosive athlete helps with burning fat and creating this sort of look a lot of women and men want that helps to do a lot of reading. Love to read not much fiction, but a lot of nonfiction related this stuff I like what else</p>
<p>**Michael Hingson ** 1:17:25
I mix, fiction and non but that's okay. I'm trying to think</p>
<p>**Kene Erike ** 1:17:30
yeah, there's a few things. Things I like to read fiction wise a lot of the some of the word books, like one of my friends I gave him a shout I was named like he recommended to me. I think it was in oh nine The Hunger Games came that terrible movie. Maybe SS V being elitist? What is like I watched the first one was like when you read the books, the books were a masterpiece. And the last two movies like this were clever. You read them, right? Yes. Excellent. All three of them. I think I well. I think the first one was the best best because the concept was so novel, but they were all they're all good. But not too much fiction. I do a lot of reading games, I'd say. Board games I still love my family has to play board games going up monopoly. You know, you'd like taboo when we get together. That's a good game. I used to play a lot of video games I haven't played much in recent years. I was a big Xbox and Halo fan. So the Halo series I show people that game figuratively, literally, as well. So as much of what I like to do, I like to spend a lot of quiet time just thinking as well. Like you mentioned before that sort of quiet get away from things time is useful. And you can still do it within your day where you just you don't have to go to some remote mountain, you can still do that in your day. Like I'm like not gonna watch TV right now. I'm just gonna sit and think about what that's</p>
<p>**Michael Hingson ** 1:18:58
right. That's right. All the things I like to do. So well so you you you take on clients and so on today.</p>
<p>**Kene Erike ** 1:19:07
Yeah, I'm like I said like I wanted to. I'm not being modest like I'm always looking for to not only hear advice but support I'm interested in if you got a question or a comment about anything reach out to me I'm always looking to work with more people I learned they learn everybody wins. So you can always find my work I can mention my work now or some</p>
<p>**Michael Hingson ** 1:19:28
well yeah, how do how do people reach out to you? How do they learn about you maybe explore working with you and so on give us their</p>
<p>1:19:36
I'm not a big social media user. But what my handles are usually at k e n e e r i k <a href="http://e.com" rel="nofollow">e.com</a> Twitter account. I have a YouTube page I've barely posted too as well. Ke consulting. My company page is KE consulting. It's K e n e e r i k <a href="http://e.com" rel="nofollow">e.com</a>. That'll take you to the consulting page as well as my personal blog where much of my writing got started, <a href="http://justtaptheglass.com" rel="nofollow">justtaptheglass.com</a> J U S T T A P T H E G L A S <a href="http://S.com" rel="nofollow">S.com</a>. And through my company website, you can find my personal blog, I've got maybe 200 Plus articles on different subjects from relationships, building competence, business, fitness, occasional political views on things that are nonsense that are happening. So that's where people can find my work. And as well I read every email, you send me an email, reach out to me, whether you're looking to tackle some problem and your business organization looking to make headway in your career, if you got some sort of competence or social issue you want to work on Mali, or that's how they can find me.</p>
<p>1:20:48
Well, I hope people will reach out and of course, we found you on LinkedIn, which was fine, I opinion that I posted, I appreciate you doing it. I appreciate you coming on. If you know of other people you think we ought to explore having as guests, then please let me know and then introduce us, we'd love to have them on. And I say that to you who are listening out there if you know someone who you think we ought to have on as a guest, love to hear from you. And please reach out to Kene and he's got I think a lot to offer. There's no doubt about it. So please reach out, get his book. And just progress. I think that's what we all need to do. And if you'd like to, and I would appreciate it, we'd love to hear from you about what you think of the podcast today. So email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. We haven't even talked about how accessible your website is Kene. But we could do that later. But but people can also go to www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> if they'd like to do something there on the page, but we're available wherever people find podcasts, and I'm sure that we've we've been listened to from all sorts of sources. So love to hear from you all love to get your thoughts and appreciate you reaching out to Kene in in, in all the endeavors that he has, and he can definitely enhance what you do. So Kene one last time, I want to thank you for being here and for taking the time to come on unstoppable mindset and help us all get a little bit smarter.</p>
<p>**Kene Erike ** 1:22:23
Thank you, Michael. I did mention your podcast, a couple of people because I've read your work after you reach out to me like wow, Michael does a lot of good things. And I listened to some of your episodes like wow, this is really good. So I've mentioned to a few people and the work you do is really nice. You. I love conversing with you. So I can't read. I really appreciate the compliments. You threw my way as well.</p>
<p>**Michael Hingson ** 1:22:45
Well, let's do it again. And definitely when that new book comes out, we need to have you come back and talk about that. But anytime you want to come back and you have more thoughts. Don't you hesitate? Don't wait for me. Love to hear from you. And we will do it.</p>
<p>**Kene Erike ** 1:22:57
Yes sir. I appreciate that. Michael, thank you.</p>
<p>**Michael Hingson ** 1:23:00
Thank you very much once again.</p>
<p>**Michael Hingson ** 1:23:08
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Curious Person and Leadership Coach with Kene Erike</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/432e4d00-98ff-4f43-a6ad-7f92df55da7a.mp3?source=rss&amp;ext=asset.mp3" length="58957776" type="audio/mpeg" />
<itunes:episode>118</itunes:episode>
</item>
<item><title>Episode 117 – Unstoppable ME Survivor with James Davis</title>
<guid isPermaLink="false">https://pinecast.com/guid/9c5f1615-6a18-4aa4-9d29-b31ec30b0dbe</guid>
<pubDate>Tue, 11 Apr 2023 10:00:35 -0000</pubDate>

<itunes:duration>01:01:55</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/888bc24d-6153-4da6-95fa-4052d4f21f5e/UM117-James_Davis-Coverart.jpg" />
<description><![CDATA[<p>So what is ME, you may ask? Read on. Our guest this episode is James Davis who lives North of ME in Washington State. He began life in the Midwest and lived there until he and his mother moved to Colorado to get Mom out of an abusive relationship.
 
James tells us how he went to college where he majored in history, a subject he hated in high school. It’s interesting how often our perspectives change and in James’ case, History became quite interesting for him. He then went into teaching, but as he puts it to us, he began experiencing “brain fog” and eventually had to cease teaching as a career.
 
It took years for him to learn what was happening to him. By the time he learned that he had a disease called ME, Myalgic Encephalomyelitis he had decided to commit suicide. He couldn’t kill himself, however, without first talking about his decision with his wife. She convinced him not to leave the Earth quite yet and, eventually, he discovered what was going on with him. Our episode with James concludes with some great life observations from him such as not letting severe depression overwhelm you.
 
James had many times in his life where he could have just given up and bowed out. He did not. Unstoppable? Yes. James is easy to listen to and his stories are engaging. I hope you enjoy what he has to say including how he now serves on the board of ME International, an accessiBe customer.
 
 
<strong>About the Guest:</strong>
 
I was born in the Midwest and spent a majority of my youth moving around Illinois and Missouri. I spent some time in California and Colorado as well. I grew up in an ultra-conservative environment, but that never set well with me because I was always curious and wanting to know more. Asking the why of something was discouraged. I spent most of my youth exploring woods and creeks around places we lived. Those are my fondest memories of my youth. My earliest memory is with my dad. It was at night and we were parked next to a beach. My dad carried me down these large rocks with a flashlight. He was whispering to me, but I don’t really remember what he was saying, only that he was excited. When we reached the sandy bottom, he shined his light under the rocks where I was amazed to see these little crabs scurrying about.  He reached under there and pulled one out. It was clearly agitated looking for something to latch onto with its claw. I loved seeing this tiny creature for the first time. My dad snatched me up into his other arm and climbed back up the rocks to our car. He sat me down and whispered, “Watch this” and proceeded to make my mother and sister scream in horror as he dangled the crab toward them. We laughed heartily at their expense. Not sure why that memory stuck with me, but it has definitely influenced my sense of humor.  
My father was murdered when I was 16. My mother went from one abusive husband to another. One of them was a mean alcoholic and tried to stab me one day over some drunken delusion. After a brief altercation where I defended myself with a greasy cast iron skillet, I decided I had more than enough. I packed a duffle bag and hitched a ride to the nearest town where I spent some time couch surfing and being homeless. I was 16 years old when I left home. I went through a rather destructive phase and abused drugs and alcohol for some time and barely showed up for school. This went on for about a year before my mother found me and asked me to move to Colorado with her. She was trying to get away from her abusive husband, but she wouldn’t leave without me, so I moved to Colorado with her and my siblings.
I am not entirely certain what it was about the change of environments, but being in the mountains was a life affirming moment that had a profound impression on me. I stopped my delinquency and enrolled in an at-risk school where I finished my high school diploma. Many years later I would come back to teach there. I spent a lot of time biking, backpacking and fishing. I loved to fly fish but I was never especially good at it. I used to scout trails for overnight hikes for the Boy Scouts up in the mountains. I hiked the Grand Canyon, which was both amazing and grueling. I was not well prepared for the extremes. At the top of the South Rim it snowed 4 inches my first night there. I had foolishly decided to not bring a tent and sleep under the stars to save weight in my pack. Needless to say, I didn’t get much sleep. After a hike to the bottom of the canyon, I was pleasantly surprised to find a balmy 70 degrees. It had been several days since I had a shower, so the first thing I wanted to do is wash myself. I made a foolish error of leaving my pack at my campsite while washing up along the river only to return and find a wild turkey had consumed an entire bag of granola leaving me short on food for my trip out. It was not a fun hike out. The last mile was excruciating and I was practically crawling. I heard it was called the wall by marathon runners where you have exhausted all of your energy reserves. This same feeling of exhaustion would revisit me years later, but not from over exertion or a turkey stealing my food.
After I graduated from high school, I did end up going to college. I was the first in my family to attend college and I loved academics. If I hadn’t become ill, I imagine I would probably still be taking classes to this day. My first school was South Western Illinois. I was an honor student, president of the Poetry club and editor of the school magazine. I started my first non-profit with some college friends called The River Foundation. Our thinking was we wanted a venue for novice writers to hone their skills to hopefully someday become professional writers. It was a lot of fun and work, but it fell apart when my college partners decided to go overseas for school or run off and get married. I completed an Associate of arts degree from here and then later moved to Colorado and attended Mesa University for my History degree with a teaching certificate. I was in the honors program here as well and on the editing staff of the literary magazine. This is where I developed a love of Bronze Age Cultures and did my honor’s thesis on gender representation in Minoan art and iconography.
After college, I was all set to teach high school until I became seriously ill. There were days I was so exhausted I could not lift myself out of bed. I had no idea what was wrong with me and neither did my doctors. At first, they thought I had AIDS, which was really scary. They tested me 3 times over the course of a year, but it was always negative. All my tests where fairly normal with some results just outside normal ranges. Nobody had any idea so I went through a period where new drugs where being thrown at me, some only exacerbating my illness. I remember taking Lyrica for the chronic pain. It helped at first, but over time made me have violent episodes. I am one of those types of people who love their dogs like their own children, so when I felt an urge to strike my dog, I knew something serious was wrong. Needless to say, I was weened quickly off that medicine. I can’t remember all the drugs I was given in those years but they were numerous. I think in total, 8 anti-depressants were tried on me all of them made me feel worse. One, made me so agoraphobic, I couldn’t leave my house.
This dart board medical approach went on for several years being shuffled between specialists without ever having any answers. I was unable to work due to the horrible brain fog and memory problems, chronic pain, sleepless nights and a whole host of persistent symptoms. You can’t really teach history if you can’t remember the names of the historical figures. Hell, I often forgot the names of close family members. I remember thinking I had to have some horrible disease that was going to kill me any day. Between the unknowing, the chronic pain, the loss of my cognitive function, which was something I deemed very important to me, I just became overwhelmed and decided to end my life. I made a plan that I could carry out unassisted, but before I would execute my plan, I knew I had to make my wife understand my decision. She was such a sweet person and definitely would have blamed herself. I knew I couldn’t do that to her. I thought because she saw my daily struggle, she would be sympathetic. Boy was I wrong. After a long conversation and some tearful chastisement, we came to the agreement that I would not give up until all avenues were exhausted to find some answers to this illness.
It took several more years before I was finally diagnosed and it happened by pure accident. Because I was unable to work, I decided I needed something constructive to do with my time and was looking into ways of making money. I felt an enormous amount of guilt for not being able to contribute financially. While I was unable to do anything remotely physical, I had a pretty solid background with computers. I had worked several years as a webmaster in the mid 90s. So I started scouring the internet for ideas and ended up reading about a writer in the UK that was making a living writing. In his blog, he was discussing his illness and how it prevented him from working which led him to become a writer. As I read his description of his illness, I was floored that his symptoms were nearly identical to my own. I brought this to the attention of my physician who sent me to some specialists in Denver for a battery of tests and I was finally given a name to what had been plaquing me for years; Myalgic Encephalomyelitis. It was such a weird combination of emotions as I was elated to have a name to put to this horrible thing, but dismayed that little was known and there was no known cure or treatment. At the very least, I thought it would alleviate some of the shame people were making me feel because, if medicine recognized it, so should they.
Things improved somewhat after getting a diagnosis. At least some of my symptoms were being treated and I learned how to cope better. I began writing in earnest and finished 2 fantasy books of a trilogy. Guardians of the Grove, and Daughter of the Forest. It was nice to feel accomplishment again despite the daily struggle to get by. I had trouble performing tasks for my basic necessities, but my wife was very supportive and did a lot to help me on a daily basis. I don’t think I could have survived without her help. It certainly wasn’t the life I envisioned for myself, but there was enough quality in it to keep me moving forward.
Several years after my ME diagnosis, I was diagnosed with prostate cancer. I was only 47 at the time. It really felt like I was cursed at this point. Between ME and the cancer, I was an emotional wreck. These two illnesses robbed me of my ability to become the person I was raised to be. I was raised in that traditional Midwest home where the “man” was to be the breadwinner and work hard for his family, the protector, and all that John Wayne sort of mentality. I didn’t talk about my pain, my illness, the struggles I had, all of it was endured silently. My wife of course knew, she was there and could see it first hand, but that wasn’t true for everyone else. When I was able to be around family and friends, I was always at my best, because that is the only time I was capable of leaving our home. When I was asked how I was feeling, it was always met with a smile and some pleasantry. This is how I was raised. You simply didn’t burden others with your personal tribulations and as a man I wasn’t allowed to show weakness. I remember when I was seven years old, I cut open my hand and had to get seven stitches. I was rewarded with money afterwards because I “took it like a man” and didn’t cry.  
Now, I have cancer and faced with some tough decisions. Unbeknownst to me, my wife’s family began to openly question our relationship as I was a drain on their daughter. Now, these people are not mean spirited or malicious, they had genuine concern for the welfare of their daughter, sibling, niece etc. I can’t fault them for their concern. It’s not like I hadn’t raised the same questions with myself. I often thought my wife deserved more than I could offer. My wife however, wasn’t responsive to this, but she also has severe co-dependency with her family. She wants to make sure they are happy with her and approve of her. The enormous amount of pressure they put on her, eventually wore her down and they talked her into leaving me and file for divorce. This was happening while I was in the hospital undergoing surgery to save my life. To them, I simply wasn’t living up to my duty as a man in our society.  
I often wondered if I hadn’t clung to those same beliefs, and spoke up about the numerous problems I was going through if it would have made a difference in their minds. I of course have no way of answering that question, but I have become a little more open about discussing my illness. I am not very good at it, but I do endeavor to be honest about my ailment. The expectation that as a man of my generation, I am to suffer in silence and manage to be a provider and protector no matter the personal cost is an unrealistic view. When I was going to college, I tended bar at a local pub. It was mostly retired factory workers who spent their whole lives being providers. Every last one of them were miserable wrecks drinking the days among strangers waiting to die. It was a sad realization and when I became ill, I realized I was trying to be one of them. It’s a hard thing to come to terms with when you realize much of what you’ve been taught is a fallacy.
Once I was able to find Facebook forums discussing ME, I almost never saw men among the posters. We were silent visitors lurking among the group trying to find some glimmer of hope for treatment options. It is a difficult struggle for many men to overcome our socialization and reach out for help. It is somewhat opposite for women, who are often deemed to have mental issues. That they are somehow fragile, emotional, and susceptible to delusions. These biases have kept thousands of suffering patients from getting proper care. But this is often the case for many diseases. It wasn’t that different for patients in the early days of Multiple Sclerosis or even AIDS. Social biases caused many to suffer unfairly. This is why I joined ME International so I could help educate people with the science and numerous studies concerning ME in hope that we could get beyond the bias and move our understanding of ME forward.
My philosophy in life is rather simple. I don’t fight the current to be in a place I think I am supposed to be, but rather look for happiness where life takes me. So, once everything settled down from my cancer, I ended up packing up and moving to live in the Pacific Northwest. It has awoken that same sensation I felt when I first moved to Colorado. It’s a place where I can feel alive even with this disease. Getting outdoors more often and implementing new diet regimens has increased my ability to function. I am nowhere near the days of backpacking 20 miles over mountainous terrain, but I can manage some short trips if I plan them well and allow recovery time. I often overdo things and end up on my back for days or weeks, but I am living life. When I built my first home, I put a stained-glass kit in the window of my front door that read, “May you live all the days of your life”. That is what I do. I have taken up photography to share all this beauty surrounding me. Every year I make a Calendar of my traveling pictures and give them to loved ones for Christmas. I am able to work a part time job because they allow me to work when I am capable. It feels nice to earn something even if a small amount. I volunteer on the board of ME International to give back to other ME patients and I stay far away from any family stress. I wake up and have my antioxidant shake and listen to some meditation and be thankful for the life I live. While it isn’t the life I thought I was going to be living, I have found a place where some happiness can exist, and that is enough.
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, there, and thanks for joining us once again on unstoppable mindset. I'm your host, Mike Hingson. And I wish you a pleasant day, wherever you happen to be. Today, we get to talk with James Davis. And he has got a great story to tell a challenging story at times. But I think a very inspirational story. He has been through a lot. He's helped a lot of people. And I met him through accessiBe. In fact, he has been working with our nonprofit partner, Sheldon Lewis, who we got to interview on the podcast, gosh, a long time ago now. And so Sheldon suggested that we should chat we have and James agreed to come on the podcast. So James, welcome to unstoppable mindset.
 
<strong>James Davis ** 02:09
Thank you glad to be here.
 
</strong>Michael Hingson ** 02:11
Well, we're really pleased and honored that you were able to join us. So tell us a little bit about you growing up, I love to start that way and just kind of let people talk about their, their world growing up. And I know you had a pretty big challenge. So I'll leave it to you.
 
<strong>James Davis ** 02:26
Well, I was born in East St. Louis, and I grew up in our area around St. Louis most of my life and some of the Midwest boy and moved around a lot didn't stay in any particular place for any length of time. And yeah, it's a mom went through several marriages. And so you know, I had some challenges with that. And yeah,
 
</strong>Michael Hingson ** 02:56
what what year were you born?
 
<strong>James Davis ** 02:58
66.
 
</strong>Michael Hingson ** 03:00
Okay, well, I beat you by a few years. I was born in Chicago in 1950. So, Midwest also, I moved to California when I was five. But my wife constantly told me no matter what, you weren't here for your first five years, so you're not a native.
 
<strong>James Davis ** 03:18
I did live in California for a couple years when I was apparently from about 18 months old to about two and a half, three years old. Something like that. My mom said in Santa Barbara. Oh,
 
</strong>Michael Hingson ** 03:30
well, that's a great place to live. Yeah. And
 
<strong>James Davis ** 03:33
it's actually my earliest memory because I remember my dad pulling alongside this rocky area next to a beach. And he wanted to show me so she grabbed a flashlight, it was getting dark. And we went down to the beach and he looked underneath these rocks and pulled out a little crab. And which I thought was just great, you know? And suddenly he said watch this. And he carried me back up to the car and proceeded to scare my mother and my older sister half to death with this crab and that's my earliest memory in life. And it's probably also where I get my honor a sense of humor as well.
 
</strong>Michael Hingson ** 04:16
Well, no, no one recency humor isn't isn't is the big problem. But that was kind of cruel to do but what happened to the crab?
 
<strong>James Davis ** 04:26
He put it back and then we'll Okay. Remember, it was just a little rock crab or something? Yeah.
 
</strong>Michael Hingson ** 04:32
Yeah. Well, you So you moved around a fair amount, obviously and so on. And eventually you? You went high school and went to college and all that.
 
<strong>James Davis ** 04:42
Yes. So I Well, my dad died when I was 16. He was killed in a bar. And then so for about a year or so there I was in just self destruct mode and dropped Go to school. And then my mom got with a guy that was an alcoholic. So I ended up leaving home. And I think I was about 16. When that happened, almost 17. So kind of lived on the streets for a while. And then my mom came to me and said, you know, let's move to Colorado because he was wanting to get away from this guy. And so I agreed, and yeah, and that's that moved sort of changed my life at that point. And I got back into school and finished high school and went on to college.
 
</strong>Michael Hingson ** 05:36
What did you major in?
 
<strong>James Davis ** 05:40
I ended up majoring in history, which is a little ironic because I hated history in high school. But what I realized was what I hated about history in high school was It was always my football coaches that were teaching the history and they didn't care much about history, there was no passion. They were all about the football. And so yeah, so when I got to college, you know, the professor's you know, they were passionate about it. And I realized what a fascinating topic it was in. Yeah, so I just fell in love with history.
 
</strong>Michael Hingson ** 06:17
You just made me think of the fact that a couple of days ago, we interviewed musician Kenny Aronoff and Kenny was and is a drummer, and grew up not really excited about rock, playing in classical orchestras and so on, and then decided he didn't really like classical nearly as much as rock and more modern music. And, and so he, he switched and has been extremely successful. But I hear what you're saying, you know, sometimes our attitudes changed in one way or another. So you like history today?
 
<strong>James Davis ** 06:53
Well, yeah, love history. Favorite is Bronze Age. So ancient history.
 
</strong>Michael Hingson ** 06:59
Now, why do you like the Bronze Age?
 
<strong>James Davis ** 07:03
You know, it's, it's one civilization was really sort of coming into its own, you know. And, and I find that very fascinating. It was a big melting pot, especially in the Mediterranean region. And so what really got me into it was how religion, how they adopted each other's deities and to each other's regions, and it just sort of CO opted them. And it's just a very fascinating development to me, you know, how that came about?
 
</strong>Michael Hingson ** 07:38
Then Christianity came along and sort of messed up the whole deity thing a little bit.
 
<strong>James Davis ** 07:45
Yeah, a monkey wrench in there, for sure. Well, you
 
</strong>Michael Hingson ** 07:47
know, on the other hand, we do progress. And there's value in doing that, and growing and recognizing, hopefully, what God's about. But that's, that's, of course, another whole story. So what did you do after college?
 
<strong>James Davis ** 08:02
So I did start teaching history at some high schools out there. In Colorado, I was living in Colorado at the time. And because of what happened in my youth, I was really wanting to go to these at risk youth centers, you know, like Job Corps, and there was a place called our five where I also graduated from, and I started working there with them as well. And so yeah, that's what I just started teaching. I just loved it.
 
</strong>Michael Hingson ** 08:40
Yeah. It's, it's extremely rewarding. And I've always been of the opinion that teachers never get paid or rewarded nearly enough for the work that they do. So I have a secondary teaching credential, but jobs took me in other directions. So I haven't taught professionally as it were. But I think that, you know, in a lot of ways I've always been teaching, so I appreciate what you're saying. So how long did you teach? Or do you still
 
<strong>James Davis ** 09:11
know I forced retirement so to speak, in 2009, I was having I had been having for several years, some problems, some health problems, and I wasn't sure what was going on. And it really sort of came to head around 2009 And I just the brain fog that I was experienced was so severe, that I really could have I was struggling to keep dates and times names in my head. And so it wasn't good for me to be a teacher in my mind because I wasn't able to present the material properly to the students. At least that's what I was thinking in my head and then it's probably true so so I just quit and and then I You know, I struggled for a couple years and depression and all of that trying to figure out I thought I was dying. I mean, I, I was so sick that, you know, I couldn't even get out of bed some days. And I've never knew any sort of illness that would do this. And doctors have no idea I go to them every few months trying to figure this out. And there was nothing. So yeah, so I just put me into a really deep depression.
 
</strong>Michael Hingson ** 10:27
What happened? Well,
 
<strong>James Davis ** 10:31
you know, I was the biggest part of my depression was twofold, one, chronic pain. And the chronic illness itself was very hard to deal with on a daily basis. And then the other thing was, is not been able to contribute to our household, a wife, and, you know, the kids that kids are old enough to move out at that point, but I was, just wasn't in a good place. And I just couldn't see a path forward. And plus, you know, think that I want to die anytime anyway, because I was so sick, that I decided to take on myself to do it myself. So I made a plan. And I was going to, just in the suffering of all this and let my wife move on. And, but I knew I couldn't do it without talking that over with her first because she is such a sensitive person that she would have thought that it was her fault that I did this. And I just couldn't do that to her. So I sat her down, I thought she would be sympathetic, cuz she knew how sick I was. She wasn't very sympathetic. She was actually quite mad at me. And so anyway, we talked and she made me promise not to do anything until we exhausted all of the medical avenues that we could. And so that started me on another journey of trying to figure out what was wrong with me. And
 
</strong>Michael Hingson ** 12:01
that sounds like it took a while to really figure out.
 
<strong>James Davis ** 12:06
Yeah, I wasn't diagnosed until 2013. And it didn't happen by accident. I was trying to figure out what I could do to bring some income into our house. Because I knew I couldn't do anything physical. But you know, I had some pretty good computer skills. And you know, I had my education. So I was like, just scouring the internet trying to find something I could do, you know, as I'm able to do it. And I ran across this blog from a young man in Great Britain, or the UK. And as I was reading it, he was talking about how he had become a writer because of his illness. And I thought this is promising. And then he started going through all the problems that he was suffering. And I was just going down and reading this, every single one of the things that he was talking about that he had, I had except for like, one out of like, 15 symptoms. And I was like, wow, that can't be a coincidence. So it took that information, you know, and he said he had me and I took all this to my doctor. And I said, What do you think, is like, I don't know, I have never heard of it. So he sent me to Denver University Hospital, and I went over there. And they did a battery of tests and sent me back and said, I had my LG conceptual immediate mellitus. And that that was the turning point for me, I guess.
 
</strong>Michael Hingson ** 13:38
So what is me?
 
<strong>James Davis ** 13:39
Good question. You know, they don't know for sure. I mean, there's a lot of, there's a lot of things that they know about it, but they don't know the actual costs for certain. In my case, it's believed that it was from the Epstein Barr Virus that triggered a post viral thing which happens to a lot of people, some people's, it's one of the herpes simplex viruses, and but it seems to be a post viral illness. not that different from long COVID symptoms are very similar. You know, they've also, with all this research they've been doing, they've just also discovered that Epstein Barr Virus is also associated with multiple sclerosis. And there might be a connection with that disease as well, which has a similar set of symptoms. So to me, and you know, this is just my personal view. It seems to be some sort of post viral illness. And if it's not treated early, caught early and treated early. I don't haven't heard of anybody actually recovering from it. If they hadn't caught it early, but you know, it causes severe fatigue with it. hauled penny or Pam, sometimes it's a post exhaustion, malaise or post exhaust. So I'm horrible with these acronyms. Yeah. It's an exhaustion from anything. It doesn't have to be physical, it could be stress causes exhaustion. And that's one of the key things, chronic pain, muscle pain, joint pain causes a problems with the endocrine system. So our immune system slightly off, T cells don't function quite well. The mitochondria does it produce the right energy, that's one of the big things that they're trying to figure out. So there's a lot of little things and it's just basically a complete system. Everything in your system is off, not by a whole lot, the buy enough to make everything feel horrible.
 
</strong>Michael Hingson ** 15:56
So once they diagnosed that in you, what were they able to do? Or what were you able to do about it?
 
<strong>James Davis ** 16:04
So there is no treatment, per se, there's, there's so there's no cure, there's, there's not a whole lot they can do except treat symptoms. So, you know, I was put on some pain pills for the chronic pain, and, you know, and then I started, I developed diabetes in that process, because, you know, my endocrine system was stressed. And so, you know, treated me for that. So they just treat you for the symptoms that you have. And then, but then I started doing my own research. And because you know, my doctor, he admitted he knew nothing about the disease, but he was willing to try anything. So I do I appreciated that. And so I got on the internet started searching and, and I bumped into some forums on Facebook that had information. So what I started to do was some anti antioxidants. So I do a morning antioxidant shake, you know, with my green tea, and some Reishi Mushrooms and stuff and, and I put all that together. And that's how I start my day is trying to get the anti inflammatories into my body. So that's been a big help and make sure the other biggest thing that is getting rest, because sleep deprivation can be a really serious problem for people with me. So those two things really changed the quality of my life.
 
</strong>Michael Hingson ** 17:33
So I assume you still though do experience chronic pain and so on? Or are you able to deal with most of it?
 
<strong>James Davis ** 17:43
Yeah, the chronic pain thing has been troublesome because of the opioids Of course. So I've been taking them in for shoot 12 years or more, and actually more 14 years. So at one point, when I went to my doctor, I said, you know, he kept bumping up my dosage, and I was at 10 milligrams. And so you know, it's, it's, I don't want to keep going down that path because that the efficacy is going to fade. And I don't want to keep taking more of this medicine. So he sent me to a neurologist. And the neurologist started me on three different pain pills that I would rotate every three weeks. So it was the Vikatan equivalent oxy, and I forget what the third one was. And so I was doing that I did that for a very brief time, I realized that I was getting dependent on it in a way that was very unhealthy. And so I took myself off of it. And from that point on I realized I had to manage it myself. So what I've learned over the years so I don't end up getting an addiction problem is I just take the minimal amount that I need just to get through the really rough patches. So I only take all my pain gets above a five and in no other time I never take it more than two or three days at a time. So so I've had to manage that aspect of it quite a bit.
 
</strong>Michael Hingson ** 19:19
Have you have you found any kind of natural remedies or not necessarily Western medicine kinds of things that help or have you looked into any of that?
 
<strong>James Davis ** 19:30
I have you know, I took I've tried marijuana both ingestion and smoking and it just wasn't effective for me and a lot of people it does help but for me it didn't you know it it was made me sleepy. So it just made me non functional. And you know, they tried me on some stuff like Lyrica and Gabapentin which Aren't opioid based but the Lyrica ended up making me horribly violent. It's just the weirdest thing because I'm a very passive kind of person. And, and I remember the day I sort of just had this epiphany of what was going on, as I was sitting there watching some television, I had this large dog who was, you know, tall, about 90 pounds and, and whenever he wanted to go to the bathroom, he would block up and lay his head on my lap. And when he did that, I just had this urge to strike at him. And I love my pet, I would never hit my pet. And that freaked me out. And I realized that it was the medicine, so I had to get off of that, and it was helping some. And so that was a benefit. But the side effects were just too much. Trying to take some of the other stuff I've tried. Magnesium helps a lot with with my cramping, muscle cramps, and some of the muscle pain. So I do some magnesium. But I can't take any of the B vitamins, I have this weird thing that when I take certain vitamins, it causes a really bad brain fog to occur. And I'm not sure why that's not that common. It's just something weird with me, I guess. So I've been very limited by try stuff all the time, I've got a whole cabinet over there of supplements and stuff that I try.
 
</strong>Michael Hingson ** 21:29
Well, but through all of it, you, you obviously didn't go off and execute the plan that you are going to execute. And I bet your wife is pretty happy about that.
 
<strong>James Davis ** 21:40
Yes, yes, you know, we ended up moving out to the Pacific Northwest, we live in Washington now. And that has been a bit of a game changer for me, it's I feel revitalized. It's new area. It's beautiful here that the country is just gorgeous. And so whenever I'm able, we take these little trips, you know, an hour here a couple hours here and just check out new parks and whatever, you know, beaches and all these beautiful locations. And that led me getting back into photography, I was in photography, when I was really young, I lived with a photographer for a while. And so I got back into photography and, and having that creative outlet has been wonderful, especially for countering depression. Because along with the depression from this illness, you know, I was, for my entire life, I've had seasonal affective disorder. So in the wintertime, it gets really brutal for me. And that photography, and those creative outlets I've found, and some, you know, some lights, some of those daylight stuff, I use all of those techniques. And that keeps me in a better place.
 
</strong>Michael Hingson ** 22:58
So are you are you still married? Is all that working out? Or?
 
<strong>James Davis ** 23:03
Yeah, I still still with my wife, and it's great. Yeah, she's a manager at apartment complex. And they've allowed me to work part time, you know, 1015 hours a week, just doing some maintenance stuff, like I take care of their security cameras for more computer tech stuff. And so yes, I'm able to contribute a little something to, to our little home here.
 
</strong>Michael Hingson ** 23:31
Well, you know, the, the thing that comes to mind is clearly in some senses, you're different, right? You have what people would classify, and I assume that you would, would also agree it's classified as a disability. And as I tell people disability does not mean lack of ability. It's a characteristic. And I've made the case on this podcast many times that not one single person on this planet is without a disability. The problem for most people is their light dependent and you don't do well when it gets dark. Some of us don't have that problem. But you know, you you are different. How does that affect both how you look at yourself or how people treat you what kind of biases and stuff do you encounter because you do have chronic pain and, and the things that you have?
 
<strong>James Davis ** 24:27
You know, I think the most difficult part of having m e is people only see you when you're when you have the energy and ability to get out and about. So they're only seeing you at your very best. They don't see you. When you come home and you're in bed for three days afterwards, right there. They don't experience that part of your life. So there's this tendency of people believing that there's nothing wrong with you. And I know when me first started Being diagnosed. More broadly, it was mostly women, I think somewhere around 70% or more people diagnosed with the illness is women. And so there was a tendency to treat woman women as that it was all in her head, you know, we have this, especially, you know, 40 years ago is, is very prevalent in the medical community, if they couldn't diagnose something that it had to be mental mental issue. That's what that's been a huge problem there. And then for me, I know, the men that have me, I just recently, like, a year or two ago, joined a men's forum on Facebook. And it really hit home how isolated men become, because, you know, especially men of my age, you know, we're taught that you're supposed to be the provider for your family, you know, and you have to be the protector and all of these things, you have that social construct, and you can't live up to that having me it's just impossible. And that, I think that shame that I felt over that was the worst emotional aspect of this disease is this shame that I felt. And then you know, of course, everybody's not being very sympathetic towards you, because they're only seeing at your best. So, you know, it's just just a bad place to be. So I've learned to not be so silent about it being more open about my illness. Because of that people understand that. Yeah, I am sick, and there's nothing I can do about it.
 
</strong>Michael Hingson ** 26:45
And you learned not to be so hard on yourself. Yes, yes. It's really part of the issue.
 
<strong>James Davis ** 26:53
It is definitely in ours. I was brought up watching John Wayne movies, and that's the kind of man I was supposed to be, you know, you get a job at the steel mill, you know, and you raise a family go to church on Sundays, and that's your life. And I was just too curious. And yeah, it just wasn't the thing for me. So.
 
</strong>Michael Hingson ** 27:19
So you, you deal with it?
 
<strong>James Davis ** 27:21
Yeah, yeah, you just you find a path forward and then move along.
 
</strong>Michael Hingson ** 27:25
And it is about learning. And it's always about education. And a lot of times when we find that we're not feeling very positive. If we don't grow, and we don't learn, we never figure out ways to deal with it. And that sends us down a spiral that isn't good, either.
 
<strong>James Davis ** 27:44
Yes. Well,
 
</strong>Michael Hingson ** 27:46
so you talked about photography. So do you do photography now professionally, or anything like that? Or what do you do in that regard?
 
<strong>James Davis ** 27:55
Yeah, I do it in the classification that they call an enthusiast. So I don't typically make money on it. But I do have some decent equipment. That $5,000 of photography equipment that professionals I mean, the guys that do this professionally, they have 50 100 grand in equipment, it's really expensive way out of my budget. It's taken me five years to build up what I've got. So yeah, I do that. And the nice thing that I do with that is because when we have family and friends that come out and visit us, you know, I take visit, I take pictures of their visit and all the places that we go to, and then for Christmas, every year, we make these little books through Shutterfly, you know, I just create these books and send it to them as a Christmas present to thank them as more of a thank you for their visit, and little memory. And then I also do calendars that we send all of our, our families, my wife's family, my family, so do you ever
 
</strong>Michael Hingson ** 28:58
sell any of it? Or is it all just basically for fun and to help you and reward you?
 
<strong>James Davis ** 29:06
It's been more as a fun thing to do. And, and for me, you know, it's personal enjoyment and that creative outlet. But, you know, I have several family members saying that I should try to make money at it. And I guess I want to look into it. I just haven't at this point because it's just, it's just been, you know, it's something I enjoy doing. It's like, if you enjoy walking on the beach, you don't just walk on the beach. So I joined started registered photography, right. So
 
</strong>Michael Hingson ** 29:38
similar interests that you mentioned a little bit about the fact that you like to write and so on, tell me more about that if you would.
 
<strong>James Davis ** 29:46
So, in college, I started writing in b&amp;n poetry clubs, and ended up on literary magazines of both college So I want to. And so that really sort of stir my desire to write, you can't really make money at poetry. Do be honest, I'm not that great at poetry. I just love doing it as a personal exercise expungement motions and that sort of thing. But I ended up trying my hand at writing novels, and I did have written two novels to date. And I'm currently working on the third of a trilogy. So, and my favorite genre has always been, I think one of my first books that I ever read was The Hobbit. I love fantasy genres. So. So I wrote some fantasy books. But thing that I did differently was I used my history background, especially with my love of Minoan culture, as part of my world build worldbuilding. So I have these these matriarchal cultures in my book that that, that i is the focus of the book. And so it's yeah, it's, it's, that's been really fun and rewarding.
 
</strong>Michael Hingson ** 31:11
Have you so you publish them? I assume? Did you do it yourself? Or do you have a publisher
 
<strong>James Davis ** 31:16
self published? Just, yeah, I don't really promote myself, have a really hard time promoting myself on anything. I'm just not a salesperson at all.
 
</strong>Michael Hingson ** 31:27
Well, you know, what, if people liked the books, there's probably some value in it. Are you selling some, you know,
 
<strong>James Davis ** 31:34
a get these little trickle sales. So I get, you know, like, one, two, probably, maybe 10 or 12 books sell a year, something like that, you know, not a lot, but just kind of trickles in? Well, everybody has reviewed it and loved it. So
 
</strong>Michael Hingson ** 31:52
well, there's a message there somewhere, I would think,
 
<strong>James Davis ** 31:55
yeah, yeah, I think they're good books. Well,
 
</strong>Michael Hingson ** 31:58
and obviously, if you've had good reviews, somebody else does. So maybe, maybe you'll get some visibility because of our podcasts, because we certainly will be glad to feature the book covers and so on as part of what we do, which is, which is, which is great. Love to do that. So when will your next one be finished?
 
<strong>James Davis ** 32:20
You know, so hard, because the brain fog that I get from the enemy is very prohibitive to writing creatively. So, you know, and so I can't say for sure, you know, I was hoping to actually have it done last year. So, you know, it'd be nice if I could have it done by next summer, but there's no guarantee of that.
 
</strong>Michael Hingson ** 32:43
When was your first one published?
 
<strong>James Davis ** 32:46
My first one was published in 2014. I think then my second one I published in 2017. So it's taken me about four years to write a book. So I'm a little overdue for my third book.
 
</strong>Michael Hingson ** 33:00
There you go. What was the name of the first one?
 
<strong>James Davis ** 33:03
Guardians of the grove? The boatman Chronicles,
 
</strong>Michael Hingson ** 33:07
Guardians of the Grove, gr O. V. Okay. And what was the second one?
 
<strong>James Davis ** 33:12
Daughter of the forest?
 
</strong>Michael Hingson ** 33:15
Okay. And the third one, we'll have to wait till it comes out.
 
<strong>James Davis ** 33:19
Yeah, I haven't got a name for that yet. Because currently to see how the story unfolds?
 
</strong>Michael Hingson ** 33:25
Well, that's actually an interesting topic. Because a lot of times I find in talking to writers, especially when they're dealing with fiction, sometimes you never know where the book is gonna take you the characters take over. And it becomes a, perhaps a whole different thing than what you originally thought, but at the same time, it becomes a better thing than maybe what you thought.
 
<strong>James Davis ** 33:48
Yeah. I mean, I had my core characters, my first thing I did was I sat down with my core characters, like four main characters, and I, and I mapped them out what kind of personality they were going to have. And then the next thing I did was kind of build by my mythos of the of the world. So what was the religions? What's the politics and all of this? So when I was done with a world building, that's when I started writing. And you do realize that the structure that you gave that character in the beginning really dictates if you're doing it organically, at least really dictates how they progress in the story. And things that you thought were going to work actually don't work and you got to shift gears, and that I didn't mind that it's actually been kind of a rewarding thing to experience X. I didn't know that was and I'm not sure if all writers experienced that. But that's certainly been the case for me.
 
</strong>Michael Hingson ** 34:48
Well, and you know, it's, it's fun. I have not written fiction. I've written two books so far. And we just submitted a draft of a third one But it's been nonfiction I haven't figured out how to do for me fiction yet, and I had just haven't come up with it. So maybe one of these days that will happen, because I think there's, I love fiction because in reality fiction a lot of times is really an author speaking to us about their ideas and their attitudes and so on. And they use a fictional setting, but the reality is, it still is something that can teach us a whole lot.
 
<strong>James Davis ** 35:30
Yeah, yeah, I think if you got strong characters, that's definitely the case. One of the things that really sort of had this character who was a mother, who, whose husband gets killed early on, and, and I wasn't gonna plan on doing a therapy, it was just more of a catalyst for my book. But, you know, the feedback that I get got from that first book, everybody loves her character. So I had to rewrite her to continue her story arc through the whole series, because she was so loved so well. So those things happen as well.
 
</strong>Michael Hingson ** 36:05
Again, a message, isn't it? Which is, which is cool. Well, I know I'm excited to hear about the new one when it comes and I will have to go hunt down the the first two. You've published them as Kindle books, have you created audio versions, by any chance?
 
<strong>James Davis ** 36:21
There's an audio version of the first book. I was haven't got an audio version of the second book. I was going to use the same woman that did the first book, but I have lost the ability to get in touch with her. So I've got to find somebody to do that part for me to door.
 
</strong>Michael Hingson ** 36:40
So is that first one on Audible? Yes, it is. Okay, great. Well, that's, I will go hunted down. Yeah. And I hope that you're able to, to get the second one done in an audio format as well, that will be fun. You don't want to leave people hanging, you know?
 
<strong>James Davis ** 37:00
Yeah, no, that's everything I read. They said, You know, if you're doing a trilogy, like I'm doing, you don't really have good sales until you finished it, because nobody wants to start a series and ended up like, you know, like George Martin right now, where everybody has been waiting for, you know, over a decade for the book, you know, it's so good. So hopefully, I'll get them all out and get them all in audio here soon.
 
</strong>Michael Hingson ** 37:24
Yeah. Well, George Martin had several books out. And of course, he also was fortunate to have a TV series come out of it, too.
 
<strong>James Davis ** 37:32
Oh, yeah. He's amazing. Writer. So lots of respect there.
 
</strong>Michael Hingson ** 37:36
Yeah. So I love people with imaginations. I, I've been a Harry Potter fan. And I would love to see JK Rowling do something to continue that although I don't know that she will. But you know, the original seven books. And then there was a play, which I think wasn't really as imaginative as the the first seven. Of course, she's also written under another name to publish some detective stories. And she's clearly a good writer.
 
<strong>James Davis ** 38:05
Yeah, yeah. She's got an amazing story. Yeah, I love her work.
 
</strong>Michael Hingson ** 38:10
Yeah. And she's very creative. And she does good mysteries. So when I can't figure out a mystery, and we get to the end, and I really didn't figure it out. I love that.
 
<strong>James Davis ** 38:22
Yeah, that's hard to do these days.
 
</strong>Michael Hingson ** 38:25
It is. A lot of times, I'm able to figure it out before the end, when you're dealing with a mystery, but a good mystery is a puzzle. And yeah, maybe you can figure it out. So I in some, I enjoy figuring out because it really tests my brain, but then the ones where I don't figure it out. I can't say that I can complain about that. Because obviously, they did a good job. As long as when I go back and look at it afterward, I can see that the clues were really there to get it. Right. I just didn't, you know, they they hidden and didn't, I won't say hid them. But they put them in so well that you don't necessarily see it, which is
 
<strong>James Davis ** 39:05
subtle. What I really irritates me about other authors is when they take a character and they to advance the plot, they make the character do something that's out of character. Yeah. Without a catalyst. Right. You know, when somebody's a very passive person, and, you know, something tragic happens and they they become more aggressive, right? That's fine. But if nothing happens, they just all of a sudden become aggressive, then there's no reason for that. Except you're trying to make the plot move your characters follow the plot instead of your characters driving the plot. Are you Yeah.
 
</strong>Michael Hingson ** 39:45
Are you trying to do it to sell? Yeah, and do you think you got to do that and good character analysis and good character development? I would, I would think, tell you not to just go off and change a character unless you Something as you said, as a catalyst that makes it happen.
 
<strong>James Davis ** 40:03
Yeah. The other thing that seems to be very big these days is love triangles. And I really get annoyed with those. Yeah, some of them are done really well, and I enjoy them. But most of their doubt are gag. They just seem to be forced. And it's just trying to create drama where it doesn't need to be. Oh, whether
 
</strong>Michael Hingson ** 40:20
I would call it a love triangle. Have you ever read any of the Stephanie Plum series Janet Ivanovic?
 
<strong>James Davis ** 40:26
I have not.
 
</strong>Michael Hingson ** 40:28
Stephanie Plum is a well she became a bounty hunter in Trenton, New Jersey. They're funny mysteries. They're really clever. And she has a guy that she's involved with. But then she's also working with another almost superhero type bounty hunter Ranger who likes her as well. It's not really a love triangle, but it's really fun to to watch the byplay between all of these three of them. And there have now been 29 Stephanie Plum books and they're absolutely hilarious. So if you want an escape, you should go read Stephanie Plum the Stephanie Plum series by Janet Ivana, which they're really fun. It's definitely plum. That's her character. The first book is called one for the money. And the second is to for the dough. And it goes from there. They're they're really funny. And she's kept it very well.
 
<strong>James Davis ** 41:26
Yeah, one of my first humorous books that I've read was Hitchhiker's Guide to the Galaxy. Yes. An old college buddy turned me on to that. And yeah, that was just hilarious. I just love the irreverent humor.
 
</strong>Michael Hingson ** 41:39
Do not abuse a mouse
 
<strong>James Davis ** 41:44
that never ever read. Island. Oh, yes, Robert. Yeah, I don't think he would go over today very well. I mean, his stuff was pretty, pretty cutting edge for the time.
 
</strong>Michael Hingson ** 41:55
My favorite science fiction books still is the Moon is a Harsh Mistress by him. I think it's the most imaginative book he wrote. I like it better than Stranger in a Strange Land. It's always been my favorite book since I first read it soon after it came out. And I didn't even realize at the time, all about it. But I've read it a lot. And I absolutely enjoy it. It's one of my favorite books. Well, it's my favorite books, my favorite science fiction book.
 
<strong>James Davis ** 42:24
I always enjoy the fact cow in some of his books. He liked to kill off all the lawyers in the revolutions that he had always found that a little amusing.
 
</strong>Michael Hingson ** 42:35
Well, you know what the problem is, they keep coming back. It's cool. Well, so. So what do you do today, with your life and all that.
 
<strong>James Davis ** 42:50
Just basically, the photography, the little bit of work I do around here around the apartment complex. And, you know, we like to travel when I'm able, you know, that's the big thing. We've got a big map, down in the entryway into our apartment, and it's got all these little pins in it from all the different places we visited in Washington and Oregon. And so filling that map in has been my major endeavor these days.
 
</strong>Michael Hingson ** 43:20
What's the favorite place that you visited here or elsewhere in the world?
 
<strong>James Davis ** 43:24
My favorite place in the whole world was probably new cranes in Ireland. That was phenomenal. That was really, really the main house. Oh. So it's a it's a giant tomb was dome shaped tomb. And you get this really narrow entrance into it into this big rock chamber. So you get these huge monolithic rocks that have drawings on them and stuff and work your way in the inside, there's like these three separate chambers. And, of course, we don't really know exactly what the culture what all this meant culturally to the time because you know, we're talking 1000s of years ago. And, but it's perfectly aligned with the winter solstice. So the light on the shortest day of the year, shines directly into the back of the tomb, and reflects into those three little chambers in there. And going in there, and just sort of seeing all that in realizing that people from the Stone Age built this huge, huge structure. And it was just amazing. You know, it was It predates the pyramids, so.
 
</strong>Michael Hingson ** 44:39
So have you ever happened to be there on December 21?
 
<strong>James Davis ** 44:42
No, I guess it's very, very difficult to get to get a place in there on that date, because it's very tiny to get in. Probably 20 People at the most could fit in there.
 
</strong>Michael Hingson ** 44:55
Well, of course one has to ask since you've been to Ireland and so on, did you kiss The Blarney Stone.
 
<strong>James Davis ** 45:01
I went to the Blarney Stone, but I'm such a germaphobe there was no way I was guessing.
 
</strong>Michael Hingson ** 45:06
I hear you I had been to Ireland. I did not kiss the Blarney Stone either. Nope, not gonna do that too. Too risky. I understand you have to be somewhat of a contortionist to do it anyway.
 
<strong>James Davis ** 45:17
Yeah. Can't have to lean down and stick your head into a hole or something.
 
</strong>Michael Hingson ** 45:24
I don't need that. That's okay. No, I think they're, they're more important things to do. I loved Ireland. I very much enjoyed our two weeks there. I was there. Oh, gosh, it's been since 2003. I was there to do some speaking for Irish guide dogs. And that's the same year I was there. It was very enjoyable time. I loved it. And had had haggis pie while I was in Ireland. And enjoyed it. But I liked Ireland.
 
<strong>James Davis ** 45:56
We were planning our because I had been with my now wife for about five years, already six years maybe. And her family really wanted some sort of traditional structure in our lives as like, okay, let's just go get married. But I don't want to have to deal with inviting family. So we decided to have a trip to Ireland get married in Ireland and do a honeymoon in Ireland. But you can't do that in Ireland. Because you got to be living in the county for 30 days prior to getting married. It's part of their laws. And so then I called England, you know, the England section of UK and I said, Can we do that? They're like, No, there was like 20 days there. So then I called Scotland and called the town in Inverness, Scotland. They were like, yeah, just come on over just have two witnesses get married same day, didn't have any problems with it. So that's what happens. We flew in to Manchester, did a beeline to Scotland got married and then took a cut went over to Belfast and did our two weeks in Ireland.
 
</strong>Michael Hingson ** 47:08
We, I did a number of speeches over there, we actually had some interactions with Waterford I have a statue of it's actually a double statue was supposed to be a person and a dog but they only had dogs at the time. But I have this this whole very sophisticated platform that has two dogs facing each other. And then literally in print and in Braille it says as one Mike and Roselle, who, of course, was always the dog who was with me in the World Trade Center. And it's nice Waterford Crystal thing, which is really pretty cool. Wow, that is nice. Now that Irish guide dogs people were very kind about that and in all in setting that up. So it was wonderful to do that. I've not been to Scotland and I've not been to England, but I have been Ireland so but I've been to New Zealand. I love New Zealand.
 
<strong>James Davis ** 48:02
You know, we we thought about taking a trip to New Zealand. But after taking the trip to the UK, I realized that long plane flights do not agree with me for you know, like that was really kind of Miami was just starting to come on. So I wasn't really bad yet. But I was bi that was really rough on my body. So I haven't been on flights yet.
 
</strong>Michael Hingson ** 48:30
Now I understand that you work with an organization me International?
 
<strong>James Davis ** 48:34
Yes. When I one of the forums that I got hooked up with on the internet was me International, and a few others, a men's forum and in the advocacy is one of them. So anyway, so I got hooked up with them and and talking to one of the ladies on there, and she was helping me out with some vitamin supplements and whatnot. Colleen and yeah, and one thing led to another and they're like, well, you should join the board if you want. And so I joined the board and became a board member, probably eight months ago or something like that now.
 
</strong>Michael Hingson ** 49:11
So So what do you do with them now.
 
<strong>James Davis ** 49:14
So a sitting member of the board, and probably in January, there's going to be new officer positions, I'll probably fill in the role of the vice president that time. And then the other thing that I do form is maintain their website. I just recently did an upgrade to the website and updated it.
 
</strong>Michael Hingson ** 49:38
And that, of course is how you got connected with accessibe as I understand it.
 
<strong>James Davis ** 49:43
Yes. So we knew we wanted to have an app on there that helps people navigate the site because you know, one of the things with me people is they tend to be very sensitive to bright colors. And so we were looking at how to manage that. I mean the site it's selfies very pale. You know, it's very subtle colors. But everybody's a little bit different. So we wanted to have an application that would handle that. And one of our board members from Australia, she recommended that I looked into accessiBe being called accessibe. And they turned me on to talking to Sheldon. And yeah, and that turned out to be a great conversation. And we had been going with accessibe ever since cars have been working out. Good so far. I mean, everybody's been very happy with the site. Very happy with the accessibe program. Yeah, no complaints. It's all been positive so far.
 
</strong>Michael Hingson ** 50:45
Have you? Well, do you put videos and other things like that on the website?
 
<strong>James Davis ** 50:52
There are a few videos. They're more just information. More than just visual, right? It's just more of there are a few of them more about the history of the disease and how it's progressed over the years that our understanding of the disease?
 
</strong>Michael Hingson ** 51:12
Have you looked into working with accessibe to address the issue of either having audio descriptions of the video parts that aren't necessarily discussed about or for deaf and hard of hearing people anything regarding closed captioning or captioning of the the word so that people who can't hear it can also then at least read the text?
 
<strong>James Davis ** 51:37
You know, I don't? I haven't personally, but maybe Colleen or David might have done it because David's been talking to Sheldon too. But no, I have not. And they're the ones that put the video together. So I'm not really sure if that's in the progress or not definitely worth
 
</strong>James Davis ** 51:55
Me <a href="http://international.org" rel="nofollow">international.org</a> Yes, yeah.
 
<strong>Michael Hingson ** 51:55
looking at, because accessibe has a whole department and a whole group of people under what you would find on the accessibe website called Access flow, that can help with the things that the artificial intelligent widget itself doesn't do. So it would be good to really try to be inclusive with that stuff is if the opportunity is there. I don't know anything about how all that works, in terms of costs for a nonprofit. And you know, you bring up a good point that me international isn't me <a href="http://international.org?" rel="nofollow">international.org?</a>
 
</strong>Michael Hingson ** 52:32
So the the cost for using accessibe isn't there. And I don't know how it works for the access flow stuff. But it would be worth exploring that to be sure to get the other inclusive parts up to make the website fully available.
 
<strong>James Davis ** 52:49
Yeah, one of the things that we're working with right now is trying to get the different apps to make sure they're friendly with one another. Also, because we're International, trying to get the website translated. So we got a translation app. And it's not been as friendly as accessibe's, trying to get all that stuff worked out at the moment. But you know, it's, it's having me, I can't devote 40 hours a week to this, I have to do it all for five hours here and there. And you know, whenever I can, so
 
</strong>Michael Hingson ** 53:17
yeah, well, I, you know, I suggest you explore that with Sheldon let him do some of the heavy lifting to help but he can get you in touch with the right people to explore that. But the whole idea is to make the website inclusive and nowadays is becoming more of a relevant thing to try to make websites work for everyone. And of course, for for us who happen to have a disability as we know, even the CDC says 25% of all Americans have some sort of disability. So making the website available to 25% more people is always a good thing.
 
<strong>James Davis ** 53:58
Yes, definitely.
 
</strong>Michael Hingson ** 54:01
And, you know, there are a lot of opportunities. Well, I hope that it all works out. It's really exciting to you know, to hear that you're, you're doing a lot already to make it usable and accessible. So what does me international me international do? Exactly.
 
<strong>James Davis ** 54:20
The main thrust of their mission is to educate because you know, there's been so much misunderstanding and misinformation about me that you know, including the name like it was chronic fatigue at one time there's even this non lethal aids and there's all been all these weird names attached to it over the years. And you know, in chronic fatigue syndrome is still sort of around even though it doesn't really define what's going on because you can have chronic fatigue from any number of things you know, heart disease, cancer, etc. So, you know, that's very frowned upon and in a community. So trying to get all of that parsed out or people can understand it understand the disease in a way that makes sense to everybody, and to educate even the medical community, because there's not a lot in the textbooks yet about these illnesses. Now, I hope that's going to change since COVID, because now we're having a lot of post viral illnesses crop up from COVID. And I think the attitude in the in the medical community is starting to shift in a more positive way. And they're understanding these things a little bit better. So I'm hoping this dynamic will change. And that's really what we're trying to help move along.
 
</strong>Michael Hingson ** 55:46
What have you learned? Or what would you counsel people on who may have me or some sort of chronic illness like this? Because clearly, you've experienced it you thought it through? And what what kind of coaching would you give to people today? What have you learned about yourself,
 
<strong>James Davis ** 56:06
you know, the main thing is, is to not be overwhelmed by the depression, because when you realize that you have an incurable illness, and it impacts your life in a very drastic and profound way. You're not going to be the person who was before you this illness, you know, I used to hike, cross mountains in the Grand Canyon, you know, backpacked all over the place, I can never do that again. And I realized that, but I might be able to go down to the park and hike around the pond for a day and then come home and rest for a couple of days, right? You just got to learn to live with it the best way, the best life you think he can, when he come to that realization, I think that really helps with a depression because, you know, I read a statistic once that people within me were 400%, more likely to commit suicide than the national average, is extremely high. And that overcoming that within these people that would be, you know, that would be the big thing for me is to let people know that there is hope out there, there are things you can do to improve your life. You may not have the life that you thought you were going to have. But you can have a life and enjoy your life. That would be my my major thing that I want to get across.
 
</strong>Michael Hingson ** 57:29
I think that is as good a message as a body can have, you know, we grow up thinking we're going to do things and so many times it doesn't that doesn't necessarily go exactly the way we planned. But it also doesn't mean that you're not living at least as enriched a life as you had planned. And you may find that it's a whole lot better than than you thought.
 
<strong>James Davis ** 57:51
Yeah, there's, you can find meaning in life, it doesn't have to be the one that you thought you're gonna have for sure.
 
</strong>Michael Hingson ** 57:59
Well, James, I want to thank you for, for being here and inspiring us and giving us good life lessons. Because I think it's important that we we do that. And clearly, you have learned to move forward. And that you continue to, to do things with your life. And I'm looking forward to hearing about the third book coming out and you'll have to come back and tell us about that when it when it comes out. And well, you are absolutely welcome. Make no mistake about it. So we'd love to have you come back. But really appreciate you being here. And thank you for using excessive be and just all the things that you're doing to contribute to life because you are making a difference. And I hope that the things that you talked about today will help some other people who may be listening to unstoppable mindset,
 
<strong>James Davis ** 58:47
too. Thank you for having me. I appreciate it.
 
</strong>Michael Hingson ** 58:50
Well, I want to thank you for listening to us today. I would love to hear from you. I'd love to get your thoughts. Feel free to email me at Michaehi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or, you can go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Or wherever you're listening to or watching the podcast today, please give us a five star review. We really appreciate your reviews and we appreciate your comments. So wherever you are, I love to hear from you and appreciate all the things that you give us in the way of thoughts. And James for you and for you who are listening out there if you know of anyone else who we ought to have on unstoppable mindset. I would really appreciate you letting me know and we'll we'll interact with anyone that you suggest and see what we can do. But James one last time thank you very much for being here and for helping us show people they can be more unstoppable than they think they can take you
 
<strong>Michael Hingson   </strong>59:57
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable ME Survivor with James Davis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9c5f1615-6a18-4aa4-9d29-b31ec30b0dbe.mp3?source=rss&amp;ext=asset.mp3" length="43608348" type="audio/mpeg" />
<itunes:episode>117</itunes:episode>
</item>
<item><title>Episode 116 – Unstoppable Drummer with Kenny Aronoff</title>
<guid isPermaLink="false">https://pinecast.com/guid/6c643978-b2cd-47b3-b465-6949ca2834e8</guid>
<pubDate>Fri, 07 Apr 2023 10:00:08 -0000</pubDate>

<itunes:duration>01:09:50</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1be6f98b-b755-4688-b20c-4de823d4fd5f/UM116-Kenny_Aronoff-Coverart.jpg" />
<description><![CDATA[<p>I met Kenny Aronoff through LinkedIn and thought he would be a fairly interesting podcast guest. Boy, was I wrong! Not fairly interesting, but incredibly interesting and fascinating.
 
As you will learn, Kenny was named by Rolling Stone Magazine as one of the top 100 drummers of all time. In his biography, you will see a partial list of the people and bands that have benefited from his talents.
 
You will get to hear how he eventually decided to start playing modern music. This story is one in a million and it, I must say, captivated me right from the outset. I hope it will do the same for you. I do hope you enjoy it. I’m not going to give it away. Listen and see for yourself.
 
 
<strong>About the Guest:</strong>
 
Kenny Aronoff is one of the world’s most influential and in demand session and live drummers. Rolling Stone Magazine, in fact, cited him as one of the “100 Greatest Drummers of All Time” and Modern Drummer named him #1 Pop/Rock Drummer and #1 Studio Drummer for five consecutive years. The list of artists he’s worked with on the road and/or in the studio reads like a who’s who of the music industry, and includes: 
 
John Mellencamp, The Rolling Stones, Bruce Springsteen, Paul McCartney, Ringo Starr, Tom Petty, Sting, The Smashing Pumpkins, Billy Gibbons, Lady Gaga, Bruno Mars, Bob Seger, Bob Dylan, John Fogerty, Jon Bon Jovi, Elton John, Rod Stewart, Eric Clapton, Willie Nelson, Waylon Jennings, Johnny Cash, Kris Kristofferson, Jerry Lee Lewis, Little Richard, Ray Charles, B.B. King, Joe Cocker, Steven Tyler, Dave Grohl, Chris Cornell, Garth Brooks, Don Henley, Melissa Etheridge, Keith Urban, Lynyrd Skynyrd, Stevie Wonder, Alicia Keys, John Legend, Beyonce, Mick Jagger, Slash, Bonnie Raitt, Ricky Martin, Santana, Crosby Stills and Nash, Celine Dion, Lenny Kravitz, Vince Gill, The Buddy Rich Big Band, Leonard Bernstein, Aaron Copeland, Hans Zimmer and many others. 
 
With a style of playing that combines power and finesse, his unique and versatile sound has been instrumental on over 60 Grammy-nominated or awarded recordings representing over 300 million in sales, with more than 1300 that were RIAA certified Gold, Platinum or Diamond. 
 
Kenny’s winning approach to drumming and to life has given him the ability to sustain a successful career for over four decades. 
                                                                                                                                  
In addition to performing and creating amazing music, Kenny is an inspirational speaker.He talks about Living Your Life by Your Purpose, Teamwork Skills, Innovation, Creativity, Hard Work, Self Discipline, Perseverance, and staying Relevant in your career and life.  Striving to always be better have been the tools that have kept Kenny at the top of his game for over four decades.  
 
Author is the most recent addition to his long line of credits. 
Sex, Drums, Rock ‘n’ Roll! The Hardest Hitting Man in Show Business (Backbeat Books, November 15, 2016). This is not about sex; it is about the same passion that drives us all to be the best we can be doing what we love with those with whom we want to share our talents. 
 
<strong>How to Connect with Kenny:</strong>
 
IG   <a href="https://www.instagram.com/kennyaronoff/" rel="nofollow">https://www.instagram.com/kennyaronoff/</a>
 
Facebook <a href="https://www.facebook.com/KennyAronoffOfficial" rel="nofollow">https://www.facebook.com/KennyAronoffOfficial</a>
 
Twitter  <a href="https://twitter.com/AronoffOFFICIAL" rel="nofollow">https://twitter.com/AronoffOFFICIAL</a>
 
Linkedin   <a href="https://www.linkedin.com/in/kennyaronoff/" rel="nofollow">https://www.linkedin.com/in/kennyaronoff/</a>
 
TicTok  <a href="https://www.tiktok.com/search?q=kennyaronoffofficial&amp;t=1660858209914" rel="nofollow">https://www.tiktok.com/search?q=kennyaronoffofficial&amp;amp;t=1660858209914</a>
 
Website    <a href="https://kennyaronoff.com" rel="nofollow">https://kennyaronoff.com</a>
 
Youtube <a href="https://www.youtube.com/kennyaronoffofficial" rel="nofollow">https://www.youtube.com/kennyaronoffofficial</a>
 
Uncommon Studios LA  <a href="https://uncommonstudiosla.com" rel="nofollow">https://uncommonstudiosla.com</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to unstoppable mindset. I get to do something today. I have not done on this podcast before. But I've been looking forward to it for quite a while. I get to talk to a real live still absolutely functioning incredible man who is also a musician Kenny Aronoff has been a drummer for four decades he has played with basically anyone that you can imagine, although I'm going to try to stump him with one in a second here. But he's played with all of the people in the who's who have music no matter who they are. And and I'm so really excited to have the chance to talk with with him today. So Kenny, welcome to unstoppable mindset.
 
<strong>Kenny Aronoff ** 02:08
Thank you for having me. It's great to be here.
 
</strong>Michael Hingson ** 02:11
All while stump you right at the outset. Have you ever played with George Shearing
 
<strong>Kenny Aronoff ** 02:14
is that the guitar player who
 
</strong>Michael Hingson ** 02:16
does know George Shearing was a blind jazz pianist? He died?
 
<strong>Kenny Aronoff ** 02:20
Okay, I know. I'm thinking is that your is another guy had a close name? No, I never did. Well, there
 
</strong>Michael Hingson ** 02:25
you go. Oh, well, I found one. Well, I don't know he had a trio that he worked with. But I don't know how much he worked with a number of people primarily he played on his own. So it's not too surprising. But that's okay. But Stevie Wonder John Mellencamp Mellencamp. And have you ever. Oh, I gotta ask Have you ever played with Michael Buble? A.
 
<strong>Kenny Aronoff ** 02:51
Singer, I think he came onstage for one of these big events. Well, I play with everybody. I think I did play with Michael Boulais. He was one of the guests shows we were honoring whoever was, you know, I'll play with 25 artists in one show. Yeah. Might have. He may have been paired up with somebody else singing. Yeah. So I think I did.
 
</strong>Michael Hingson ** 03:11
Well, you know, we finally got to see him in Las Vegas. He's been my wife's idol for a long time. And I don't I enjoy him too. He's He's a singer who is saying the Great American Songbook, a lot of the old songs and all that. And he was in Vegas earlier this year. And so we got to go see him. And we actually really were very fortunate because we, we were escorted in early because my wife was in a wheelchair. And so they brought us in. And then the Azure came about five minutes before the show started and said, I've got two tickets that haven't been used down in the orchestra pit and they said I could give them to someone. Would you guys like them if the seats accessible? So of course, we said, Sure. Well, it was and we ended up being 18 rows from the stage, actually two rows in front of his family. And we got to see it was it was great. It was a wonderful concert. So
 
<strong>Kenny Aronoff ** 04:04
yeah, he's very, very talented. He's created his own niche in his own style. And that's a hard thing to do.
 
</strong>Michael Hingson ** 04:09
It is. But but he has done it. Well with you. Let's start like I love to start. Tell me a little bit about growing up and where you came from, and all that kind of stuff. Well, I
 
<strong>Kenny Aronoff ** 04:19
grew up in a very unique little town in western Mass, a group and like an old country farmhouse in the hills of Western Massachusetts to be whatever town was Stockbridge, Massachusetts. Maybe 3000 people but what was unique about that town, it was basically a slice of New York City. I mean, New York City was three hours away. Boston was two hours away. And there was a lot of arts. A lot of you know you had theater people there you had the Boston Symphony Orchestra in the next town over Atlanta, Lenox mass, which is three miles away. You had, you know, Sigmund Freud's protege, Erik Erikson, the wintertime Norman Rockwell, the illustrator lived in our town and he I used to go over to his house and me my twin brother. We I think we were in second grade. We should still cigarettes from him. We had a, you know, let's see. Norman Mailer was the next house down for me when you couldn't see anybody's houses where I lived. It was all woods and fields. But Norman Mailer, the great writer was right down the street from me. Another eighth of a mile was a Patty Hearst used to live in the house which they she had rented from the Sedgwick family, which is where Edie Edie Sedgwick came from that family. Down the bottom of the hill was a summer stock theatre where a lot of actors would come up from New York to get out of the city. So I met like, you know, people like Franklin Joe of Faye Dunaway and Bancroft, Arthur Penn, the movie director lived in our town, and so he would direct some place there. Goldie Hawn, which Dreyfus, they went on and on it. And this, this seemed normal to me. I didn't realize Daniel Chester French, who, whose was the sculptor, who did you know, the Washington Monument and Lincoln Memorial, he he at one point did our area. And when I went to Tanglewood, which is the most elite student orchestra in the country, if not the world, took me four years to get in there. But it's won by the Boston Symphony Orchestra. They only take seven percussionist in the whole world, when you when you audition, I literally failed three years in a row. And in my fourth attempt, I got in, but on that property is Nathaniel Hawthornes house. And he wrote The Scarlet Letter. I mean, I can just go on and on this area was just an extraordinarily extraordinary place to grow up with it was so many arts and intellectual people. But the thing that was amazing about this town was that it didn't matter. If you had money or had lots of money, everybody, you know, houses one locked keys were left in cars. It was a community. It was a it was a community where people support each other. So it's a great place to grow up.
 
</strong>Michael Hingson ** 07:13
That's one of the things I've always liked about Massachusetts. I lived in Winthrop for three years back in the well, late 1970s, early 1980s. But I always enjoyed the camaraderie and it was really hard to break into the community. If you were from the outside and I was viewed as an as an outsider, though I worked as hard as I could to, you know, to try to be involved. But if you weren't from there, it was really tough. By the same token, people were very kind to me, so I can't complain a whole lot. Yeah. Yeah. It was pretty good. And I was you actually beat me to the question I was going to ask you if you had ever made it over to Tanglewood. I never got to go up in here the symphony in in the winter in the summer. But I did needless to say get over to hear the pops on several occasions and and that was fun. And there's nothing like the Boston Pops. There's other than a Boston Symphony for that matter, either.
 
<strong>Kenny Aronoff ** 08:13
Well, I got to perform timpani on that stage. And with Leonard Bernstein, conducting Sibelius Fifth Symphony Orchestra, which is a feature of the timpani in and it's, it was incredible. So you know, my parents saw Easter dragged me to the concerts I didn't really want to go. And I ended up then being in we actually did Fourth of July with Arthur Fiedler. And apart from mingled in with
 
</strong>Michael Hingson ** 08:40
the half shell. Yeah. So you went to school, went to high school and all that, how long did you live there?
 
<strong>Kenny Aronoff ** 08:48
Well, I lived in non stop until I was 18. After 18, I went to one year at University of Massachusetts at Amherst, which is about an hour down the road. And then I transferred Well, what I did was I got into the Aspen School of Music, one by Julliard after my freshman year. And that's where George gave me the professor of Indiana University School of Music, now called the Jacobs School of Music. He was a he went to the percussion department at the school and this is the number one school of music in the country, if not the world. Yeah. And I wanted then I liked this guy. He was so deep. He was more than just a percussionist. He's a philosopher and a well rounded man. Anyway, I wanted to follow him and go to Indiana University. You have to realize I mean, Indiana was the best school and so I wanted to be in that school. And I demanded an audition up there and he tried to talk me out of it. Try to come back in January and will audition then. Then I said, Absolutely not. I want to audition. Now. I don't want to come to Indiana University, from the Aspen School of Music. It was a summer program. I convinced him I did audition, you had to audition for four different departments to get in. And it just so happened that they had people from four different departments that are you teaching up there like brass, woodwinds, violin percussion. And I auditioned, got in and spent four years at Indiana University. Now, that's when I started to spend more time away from home. Because you know, I was gone. You know, I come home for Christmas and summer, but that was pretty much it. Yeah. And it was an incredible education.
 
</strong>Michael Hingson ** 10:35
What? So, you, as you said, were dragged kicking and screaming to concerts and so on What changed your mind?
 
<strong>Kenny Aronoff ** 10:46
When I started to actually study classical music and start to perform in orchestras, I, I appreciate every style of music, and especially if it's done, right. And I've really, really enjoyed classical music. I mean, it was even though when I was a kid, and once rock'n'roll came out, it was like, you know, how was the classical music, but it was still on the soundtrack. To my upbringing, my parents had classical music and jazz on the turntable. They were from New York City. And that was very popular in that that time for them. So I didn't most keep the kid I had too much energy to sit and watch a concert, but performing it, you know, it was a different story. And then I became really good, eventually got into the Jerusalem Symphony Orchestra after I graduated Indiana University. And I actually turned it down, which was a shock to everybody. Because I'd spent five years becoming great at classical music. And I turned it down. Because I mean, and thank God I did is because I was following my heart, my deepest desires, my bliss, or your, you know, whatever you want to call it, I wanted to still be in rock bottom open. Now, let me back up a little bit when I was 10 years old, playing outside of that country farmhouse. And there was nothing to watch on TV back then. There was no case not
 
</strong>Michael Hingson ** 12:12
much more now, either. But yeah, with the so what year was that?
 
<strong>Kenny Aronoff ** 12:17
That was 19. I want to say 1950 1963 or 64. And maybe mom yelled at me, my twin brother come in the house. And we were like, Oh my God, what do we do wrong? You know, like, we thought we'd done something wrong. And what it was that we come running across the lawn, and we'll get to the family room, she's pointed a black and white RCA TV set with the rabbit ears to get better reception. And on TV. Also never, you know, for guys playing rock and roll music, you know, electric cars and bass, that long hair, and I don't know who they are. But I heard rock and roll on radio, but I'd never seen it live. And I. I mean, I was at that very split second, I realized what my purpose in life was before I even knew what those words meant. And I just knew I wanted to be doing that. I wanted to be part of that. I want to be part of a team of guys that's playing music, like they are and I said to my mom, who are these guys said, Well, they're the Beatles, The Beatles, I want to be in the Beatles call him up, get me in the band. And give me a drum set. I don't want to play piano anymore. Anyway, she obviously didn't call the Beatles up and didn't get me a drum set. So that was where I was really blown away and realize this is what I want to do. So when I turned on the Jews from Symphony Orchestra, I turned out certainty for possibility or turns down certainty for you know, complete uncertainty. And that was that one we wanted to it's what Yeah, to do. Exactly. And thank God, I followed my heart because obviously it paid off. But it was a struggle, man, it was like took a long time for me to eventually run into a guy like John Mellencamp, who he took a chance with me, and then took a long time for me to, you know, plan a song, play a drums on a song that got on the record, you know, when I first got in the band that I had only and the reason why I got in the middle of combat is because I got the last record that they had, and they were looking for a drummer, and I just memorized everything that all these other drummers did on the record. And well, in that case, it was just wondering what but they I memorize him he played in so I won the audition. And five weeks later, we were making a record in Los Angeles. And I realized that you know, or the producer basically fired me after two days, because I had no experience with making records, you know, to get songs on the radio to be number one hits, and I was devastated. You know, I was like hey, but I played with Bernstein and Bernstein and didn't matter. I had No experience. I didn't understand the value of teamwork the level of it's not about me it's about we it's not about what I'm playing. It's about what can I play to make that song getting the right record that will eventually be played on radio and become a one hit single.
 
</strong>Michael Hingson ** 15:18
Usually got to add value.
 
<strong>Kenny Aronoff ** 15:21
Well value to the team
 
</strong>Michael Hingson ** 15:22
that was the most that's what I mean by adding Yeah,
 
<strong>Kenny Aronoff ** 15:25
yeah. Because you know, when you try to be great at anything, it's all about you. It's all about me. But to be Tom Brady are a great you know, a leader and be a great you know, do something great for the team. It is about the team. It's not about you serve the band, serve the song serve, whoever's in there. You know, serve, what can I do to get that song to be elevated to be a number one hit single? Because if you if you become an if you have a number one hits, surely you're gonna make millions dollars. It's the way it was when I was a kid.
 
</strong>Michael Hingson ** 16:00
So for you starting out more doing the I oriented kinds of things, but then moving to the we mentality, which is essentially what I hear you say, how did your style change? How did you change? How did it affect what you did?
 
<strong>Kenny Aronoff ** 16:17
Well, I wasn't thinking about just what I want to play. I was thinking about what can I do to get this song on the radio so in and I had to think about how I can be the greatest drummer I can be for John Cougar Mellencamp songs. So I started don't my plane down and made it simple and started to simplify what I was doing. And that really worked. I started this into Rolling Stones, Creedence Clearwater, Bad Company, groups, where the drummers were playing with authority. They had they pick the right beat, they kept time, they made it groove. But ultimately, it was to make those songs that song better, you know, and that's what I started changing. I simplified my playing. And I remember thinking, Man, I gotta learn to love this. Because if I don't love this, I'm gonna suck at this. If I suck it this, this, just get another drummer. And so I had to learn how to pivot into serving songs serving the artists.
 
</strong>Michael Hingson ** 17:15
Did you ever meet Buddy Rich? Absolutely. I've kind of figured, or that other great drummer Johnny Carson.
 
<strong>Kenny Aronoff ** 17:23
And never met Johnny Carson.
 
</strong>Michael Hingson ** 17:25
I remember I remember watching a Tonight Show where the two of them Oh, yeah. Did drums together?
 
<strong>Kenny Aronoff ** 17:32
Oh, it was incredible. But he was tribute record. And that was an such an honor. Playing you know, to to blazing. Well, one was the medium tempo song, big swing face, which was title of an album, and the other was straight, no chaser blazing fast. And it was it was a very meaningful experience for me.
 
</strong>Michael Hingson ** 17:54
You know, and clearly, you respect that and just listening to you. You, you respect that, that whole mentality and you're approaching it with a humility as opposed to just being conceited, which is, which is great, because that really is what makes for a good team person.
 
<strong>Kenny Aronoff ** 18:15
Yeah, I mean, yeah, I mean, once again, at that point, I understand a student serving, you know, serving the song serving the artist, serving you know, whoever, whatever it is, what can I do to be great?
 
</strong>Michael Hingson ** 18:28
That's cool. So you know, you, you've done that you say you started playing, so was your first maybe big break in the whole rock world with John Mellencamp, or Yeah, it happened after you turn down the Jerusalem symphony.
 
<strong>Kenny Aronoff ** 18:45
Well, after a turn on juicing shift and went home, I started practicing eight hours a day, seven days a week at my parents house, I humbly moved back home, and still didn't know how I was going to break into the Rock and Roll scene. And after a year, I after a year, I decided to move to Indiana and start a band with a bunch of guys and somebody and one of their dads invested a lot of money into getting as a band truck lights, PA, and the business model was to write songs, get a record deal, record those songs, and then go on tour. And after three years, we didn't get a record deal. And I was like, Man, I don't know what what I'm going to do. So I decided I was going to move to New York City, which is one of the top three centers of the music business. And I ended up a week before moving to New York City. I have lunch with the singer songwriter, woman Bootsy Allen, who asked me what I was doing. I said you have gone to New York. Are you going to crush it good luck. And they said you know there's a guy in town I don't know if you've heard of him is John Coogan guy. He's on MTV, this new network and he's made records, you know, who is this? Yeah, for whatever. I wasn't a big fan of his music. It was very basic. And at that point, I was born to technique and chops, which is something you know, usually when you're young, you're like, you want to do more as more. But she said, yeah, man, he's they just got off tour, they were opening up for kiss. And he fired his drummer last night. And I was like, what, and I was in my head of going thinking the meaning of a god, that's records touring, MTV, oh, my God, this this is like being in the Beatles. This is what I dreamed about. I went running out of the restaurant, went to a payphone and called up books, there was no cell phones, and I call up my buddy Mike, and in the band and said, Look, I hear you might be looking for a drummer that got audition. He said, Call me back in two weeks, and we're going to try to sort some things out. And eventually, I do get a call, oh, he called me back. And I did audition. And long and short of it is I, I won the audition, because I prepared intensely practicing six, eight hours a day, trying to learn all the drum parts that were on the last record, a winning audition. And five, we say well, now Nellie making the record which I got fired on, as I mentioned,
 
</strong>Michael Hingson ** 21:20
then what happened after you got fired?
 
<strong>Kenny Aronoff ** 21:23
Well, that was crucial. That was a life changing moment, when John said, with a producer, I thought it was John, but it was a producer wanted to get this record done. And I had no experience making records. So he wanted to get it done in eight weeks, which is not a very long time to go toward a new band and do overdubs, get vocals and mix and master. So he wanted to bring in his drummers. And when we had a band meeting, and I kind of knew I could tell something wasn't right, my my spidey sense that something's not right. We had a band meeting and John told me I'm not playing on the record. And the words came out of my mouth and life changing. And he said, You go home at the end of the week, I said, No friggin way. Am I going home. And I remember the band looking like Oh, my God. Can't believe K Dick. Because you know, John was pretty tough guy is pretty tough. And so they felt what's gonna happen next. See what happened was happening there. As I was overwhelmed. I felt like a loser. I felt like a piece of crap. I felt like just I was every negative thing sad, you know, depressed, and I was bummed. He was stealing my purpose, my whole deepest desires. My whole reason that I'm alive. He was taking that for me. I just said, There's no way and I told them, I'm not going home. And that'd be like me telling you, you're fired. And you go, No, I'm not. I'm like, Dude, you're fired. And like, No, I'm not. And What don't you understand about the words you're fired? So I just, I mean, I am. I said, Well, due to my studio drummer, what? And he goes, Well, yeah, but you're not playing on the record. And I started scrambling, I said, Well, I'll go in the studio and watch these other drummers play my drum parts on your record, and I'll learn from them and I'll get better. And that's good. Fuchs, I'm your drummer. He was silent, didn't say a word. Shit. We're okay. You don't have to pay me, I'll sleep on the couch. And then he said, perfect. And that's what happened. And that was a life changing moment. Because if I had gone home, who knows what would have happened, maybe you've gotten another drummer. So that was a jaunt. To me in my autobiography, sex, drugs, rock and roll, he was saying, Wow, he really respected me for that, at that moment, he didn't realize I had that, you know, that I cared that much. And I would, you know, stand up to him and demand to be there. And he respected me for that. So how, yeah,
 
</strong>Michael Hingson ** 24:02
how much of it was ego and how much of it was really following your heart at that moment?
 
<strong>Kenny Aronoff ** 24:07
It was more about fear. And about following my heart, okay. No, I was like, I see what you mean about ego. I didn't want to go back home and I would have been ashamed to go back home and, and but but the fear of losing this gig and the fear of the unknown and what comes next was making me want to fight for what I had.
 
</strong>Michael Hingson ** 24:31
Yeah, um, you know, when there are a lot of people who are excellent in their fields, and they think very highly of themselves, which is fine, except that really detracts from the the team orientation which I know you understand full well. And so, it it's great to hear that it was really more following your heart and really you wanting to do the right thing. and having the courage of your convictions?
 
<strong>Kenny Aronoff ** 25:03
Well, yeah, I mean, I didn't see any other way out. And I've been banging my head trying to make it for four years after turning down the Jerusalem symphony orchestra. And I was 27. And I thought, Man, I don't know any options. So I want to do this, if I'm going to make this happen. And, you know, if I look back at my life, when I'm passionate about something, I make it happen, you know, it's easy to get along with me, I'm a great team player. But there is definitely a point where I will like, draw a line in the sand. And I might be very nice about it. But um, you know, I this is, I will fight for what I want. And it's usually backed by passion, and desire, and when anything is backed by passion, desire, or purpose, or bliss, or whatever you want to call it, you know, you're gonna, you know, you're gonna get what you want, and it's gonna be hard for people to convince you otherwise. And so yeah, that's pretty much, you know, when John was taking away my, my job, I saw no other options, and I'm seeing torn MTV, regular TV, and making records. And being part of a band that I truly believe was gonna make it and I was like, that, there's no way I was going to just lay down, you know?
 
</strong>Michael Hingson ** 26:29
Are you a person who reacts to things knee jerk reaction, although they may very right, or would you say that somehow you've internalized and when you make a decision, is because you've really thought it through, which doesn't mean that you have to take a long time to do it. But do you? Do you think that you are the kind of person who when you say, I'm going to do this, it's the right thing to do, is because you've really thought it through?
 
<strong>Kenny Aronoff ** 26:55
Well, it's both I mean, there's a lot of things I do, because I have thought it through. But there's no question that at any given moment, if something comes across my table, and it strikes me from a place of my heart, not my brain, but my heart, and my passion, I will react. And that's when I'll use my brain to maybe observe and ask questions. But many times I've said Yes, before even, you know, get deep into asking questions when something blows me away, and I'm excited. Paul McCartney called me up and said, I want to make a record with you. I mean, it would just be a mad automatic. Yes. You know, it before it find out no, we're gonna make it in Siberia. And there's no heat in the building or something. And I mean, I'm just gonna say Yes, right away, because it's Paul McCartney. And now Yeah, yeah.
 
</strong>Michael Hingson ** 27:53
Yeah. I mean, that would make sense. But you've also, you've met him, you know, him, you've learned to trust too. So it's not like it is an unintelligent decision to just immediately say, yes.
 
<strong>Kenny Aronoff ** 28:07
Yeah, I guess with pa Yeah, of course. But I mean, you know, take somebody else, you know, I don't know. Somebody. That I don't really know that well. Sure. You know, and I would if it's the right person, I'm gonna go Yeah, right away.
 
</strong>Michael Hingson ** 28:23
Yeah, well, yeah, exactly. But still, and the if it's the right person, part of it is very relevant, it still means that you've done some thinking about it. One of the things I love in listening to you tell the stories is like with John Mellencamp, you really said look, I want to learn now, if I'm if I'm your drummer, and there's a problem with this record, and all that, then I want to learn what I need to do. So it will happen again. And the real great part about it is that you say I want to learn, I love people who are always interested in learning and becoming better and don't think so highly of themselves that they don't have anything else to learn.
 
<strong>Kenny Aronoff ** 29:03
Well, no, that's true. You know, I've I won't mention names, but I remember going up to a very, very famous singer. And I remember saying I could see he was frustrated, trying to explain what he wanted me to do. I got off the drumset when went up to him, I said, Listen to there's nothing I can do. You know, uh, you just have to be very specific about what you want me to do. And I will do it. Because I can do it. And I want to learn I want to be great. I want to and when you're working for an artist, you're in a place of service. So I want to get it I know I can get it. There was just a disconnect for for for the explanation. And that took took a while to work out but the bottom I saw his frustration, but I was trying to let him know dude, I can do anything you want. I'm capable. And I meant.
 
</strong>Michael Hingson ** 29:55
Again, the operative part is it sounds like you worked it out.
 
<strong>Kenny Aronoff ** 30:00
Well, I've worked out enough, you know, I've done so many big show. I mean
 
</strong>Michael Hingson ** 30:03
with with that person, you're able to work it out. Oh, that person? Absolutely. Yep. Yeah, that's my point. And so you do, you do explore. And that is, that's a wonderful trading characteristic that more of us should develop. And we should have confidence in ourselves to know what we're capable of and know what we're capable of learning, and then go forward, which is what I'm hearing from you.
 
<strong>Kenny Aronoff ** 30:32
Yeah, absolutely.
 
</strong>Michael Hingson ** 30:35
The first time I did a speech in public after September 11, I got a call from a pastor of a church and he said, I want you to come and tell your story he had then I'd been on Larry King Live two weeks before first time I'd ever been on CNN and Larry King Live, but it was again after September 11. And I was used to being in a in a public setting. So it didn't bother me a lot. But this guy calls up and he says, I want you to come and tell your story. We're going to be doing a service to honor all the people who were lost from New Jersey in the World Trade Center. And I said, Okay, I'm glad to do that. And then I said, just out of curiosity, any idea how large the service will be? How many people will be there? And he said, Well, it's going to be outside probably about 6000. You know, I've never done a speech before. And my immediate reaction was, it didn't bother me. Okay, great. Just wanted to know, and I've done some things in church before, and I've, I've talked in some public settings, but not to do a real speech like that. Yeah. But, you know, I knew that it didn't matter to me if it was 6000 or six, four, for me. There were techniques to learn. And over time, I learned that good speakers don't talk to audiences, they talk with audiences, and they work to engage people and, and when the in their speeches in various ways, and it's so much fun to do that. But 6000 It really just worked out really well. And there were other people there. Lisa beamer was there, her husband was Todd Beamer, the guy on flight 93, who said let's roll and, you know, it's a pretty incredible night and I'll never forget it. But you know, you know what you can do and when you really know your capability, but are willing to share it and grow and learn. What more can somebody ask for?
 
<strong>Kenny Aronoff ** 32:30
Yeah, I mean, I, my thing about being alive on this planet is to get the most value out of this life. I'm not I hope there's something after this, but whether there is or not, the point is to get the most value out of this life when it's very short. So I'm not wanting to sit, I'm just wired that way. I'm not sitting sitting on a couch, just you know, hanging out on a daily basis. You know, I I've played on 300 million records sold. I've toured with some of the greatest bands in the day, as diverse as you know, the highwomen, which is Johnny Cash, and Kris Kristofferson whether James will Richard to Jerry Lee Lewis to the Smashing Pumpkins and Tony Iommi, from Sabbath to Boston Symphony Orchestra and Ray Charles and BB King to sting to The Beatles and The stones. And I feel fortunate that I get to play with so many different people because you get pigeonholed in my business. You're a rock drummer, you're a country drummer, you're this, you're that drummer. So and that that definitely ties into the ability to be able to connect, communicate and collaborate with people because who they want in the room with them. It's not just the most talented musician, it's somebody they want to hang out with. Mellencamp is to say, look at, I need people I get along with, I'm lonely on stage for two and a half hours. While the rest of the time I got to hang out with you guys. So I want people like get along with you. Right? You know, and I get I totally got that. Because the thing is, is that to get what I like about getting the most value out of life is that I'm wired to grow and learn. And the beauty it's a building, you know, a skyscraper, you know, the top only exists because you built the foundation from the bottom, you work your way up and you get, you have to be strong and you build and I don't believe in mistakes or failures. They're just events that get you to the top. And if the words mistakes and failures, bring in negative energy to your body, so I don't even use those words anymore. Everything's an event. Something that doesn't work out the way you want is a learning experience. It's a gift. And I'm like, basically Tom Brady, you know, you're always trying to get into the endzone. If you get if you fumble, you get sacked or whatever. Whatever life is filled with sacks and dropping the ball. He said where are you trying to go? What you Northstar or my North Star is the end zone. So that happened, what did I learn from it? How are we getting in the end zone? And that's where I look at life.
 
</strong>Michael Hingson ** 35:08
Yeah. Well, and, you know, to to extend your, your thought, I agree about the whole concept of mistakes and failures for me. And people have said it. And I and I firmly agree with, like Zig Ziglar, and others who say that there's no such thing as a mistake. It's a learning experience. And the question is, do you learn from it? And that's the real issue, do you learn from it, and I, I, where, after September 11, I started speaking to people and traveling the country and still do, and enjoy it immensely. But one of the things that I realized over the last three years with the pandemic is that I've never taught people some of the techniques that I learned along the way and used just because they came along, to not be afraid. On September 11, I had developed a mindset that told me that I can observe, I can focus and I don't need to be afraid. So we're starting to actually we're, we just submitted the first draft of a book about learning to control your fear so that you don't be an individual who when something unexpected happens, you let fear as I put it, blind you, you learn how to use that fear to help heighten your senses and direct you. And one of the things that I talk about is the whole concept of how much do you at night take time just to be introspective and look at the day? And what happened today? What what do I learn from this? How could I have done this? I was successful with this, but how could I have been even better? Or this didn't go? Well? Why? And what can I do about it and really think about it, you know,
 
<strong>Kenny Aronoff ** 37:01
that's good stuff that's very valuable, that says, that's a good way to learn, because you can learn from yourself. And, and, and sometimes we have to repeat things, many, many, many times to finally get the lesson. But if you do what you just said, and you take inventory and what went on that day, you could possibly learn that lesson way quicker.
 
</strong>Michael Hingson ** 37:24
And I've changed my language a little bit, I used to say that you are you're always going to be your own worst critic. And I realized that's negative. I'd rather say I'm my best teacher, if I allow myself to do it. And that is so true, isn't it?
 
<strong>Kenny Aronoff ** 37:39
Absolutely. That anything negative, you should throw out the window and pivot it, flip it to the it's always positive. And there's definitely always another narrative. And the positive narrative is always going to serve you better than the negative
 
</strong>Michael Hingson ** 37:55
always will. There's no great value in being negative and putting yourself down. You can be frustrated by something that didn't go the way you thought, Well, why didn't it? It may very well be that there's a legitimate reason why it didn't work out. But if you figure that out, and you allow yourself to teach you about it, you want to make you won't make the same scenario happen again. You will be successful the next time.
 
<strong>Kenny Aronoff ** 38:22
Yeah, absolutely. Yep. I totally agree with you on that.
 
</strong>Michael Hingson ** 38:26
So have you done anything in the music world dealing with rap?
 
<strong>Kenny Aronoff ** 38:34
I've never been on a rap record. But when you know, I remember being in the Mellencamp band. And that was a long time ago, I left in 96. I remember I was listening to some Snoop Dogg and I was grabbing ideas from those records and bringing it to melachim. That's what we were always encouraged to do. Back then they were budgets long we could make spend nine months making a record. And you could do a whole record sort of way and start from scratch. But I was getting ideas with ideas, loop ideas. I remember making sleigh bells on a song. Super I played sleigh bells on a whole bunch bunch of songs on early records in the 90s. And I copy that and John loved it. It's a different thing. And so yeah, in that regard, I did learn a lot from the rap music.
 
</strong>Michael Hingson ** 39:22
I've I don't know my my view of rap has always been I think it's a great art form. I'm not sure that I view it in the same musical way that that some people do because it's not so melodic, as it is certainly a lot of poetry and they kind of put poetry and words to to music in the background. But I also believe it's an incredible art form listening to some of the people who do rap. They're clearly incredibly intelligent and they're, they're pouring their hearts out about what they've experienced and what they see sometimes in ways that you don't even hear on regular mute. Music?
 
<strong>Kenny Aronoff ** 40:01
Oh, yeah. I mean, there's no question that it's, it's a, it's a form of music. It's a reflection of, you know, we're societies that you know, I mean, the arts will always reflect where people are at, and is a huge audience of there's a lot of people that can relate to this whole style of, of music or what rap is. It's a lyrics are very powerful in that they it's mostly centered around a beat and lyrics. And yet a lot of attention is drawn to that, as opposed to just take a band where they have, you know, two guitar players playing melodic lines and the keyboard player melodic line. And there's none of that really going on not not to the extent of of that in rap music. And although some people have added Dr. Dre at a lot of stuff, to the people he's worked with, like Eminem, but still, it's more centered around the voice the person.
 
</strong>Michael Hingson ** 41:04
And message and the message.
 
<strong>Kenny Aronoff ** 41:06
Oh, absolutely. The message. But you know, the thing is, is it's you, I guess it's up to everybody decide. You can call it whatever you want. And then it doesn't matter. If somebody's digging it. They did. They don't they don't is that?
 
</strong>Michael Hingson ** 41:23
Well, it is absolutely an art form. And it's an art form that should be as respected as any. In certainly it is to pardon the pun struck a chord with a lot of people and that's fine. And it's in it's great that there's so much of it going on. So what kind of tours have you been on lately? What kind of music have you done or what's coming up?
 
<strong>Kenny Aronoff ** 41:46
But I just finished the Joe Satriani tour. He was one of the greatest guitar players on the planet. Because it was just an evening with Joe Satriani. It's a very tech the music is very technical. It was, it was great for me because I was, you know, my, my technique excelled tremendously to play those types of songs. I'm going to Europe with him. See, April, May and how to June for nine weeks doing a thing called G four, which is a camp that he does in Vegas, which will feature the guitar players Eric Carroll, Steve Luthor, Steve Morse, C, Peter Frampton, and a bunch of other people. Basically, when I finished the Joe Satriani tour, I had 85 songs waiting for me to learn. Some of which I recorded my studio, I have a studio called uncommon studios. I tried to push back all the records I was going to make while I was on tour to when I got off tour. I did that and then I just finished doing a show maybe three nights ago with Jim Mercer and the owner of the Indianapolis Colts, who's showing his museum is so American collect collectibles as he calls it, a collection snatches musical instruments but it could be like, you know, American cultural type stuff like Abraham Lincoln's handwritten letters, you know, eases Wharton's writings, Muhammad Ali's gloves and belt from the thriller from Manila fight. I mean, it just goes on and on. And so I did a concert with him, but that featured like Kenny, Wayne Shepherd and Wilson from heart, John Fogarty, Buddy Guy, and Stephen Stills, and that was 30 songs. I had to learn and perfect. I write everything out. I know every tempo, I know all the song structure. So my goal is not just a drummer, but it's also to kind of keep everybody in it straight. And in line. We only have 112 hour rehearsal night before and the next day. It's, it's the show, so it's massive preparation. And next week, I'm going to do Billy Gibbons. So this week, on Thursday, I'm gonna do Billy Gibbons, a birthday party at The Troubadour and Swidler no songs, I'm finishing I'm starting to edit my second book. It's a self help book. It's about you know, living your life loud and how important time is in the short life we live. That goes into my speaking world. I have an agent and I do inspirational speaking, I'm mostly corporations. And so that book is kind of like, as a lot of the stuff that's in that speech, but a lot more with a lot of action items and takeaways. I'm just, I just put out a drum book. During the pandemic, a transition to my studio where people send me files, I make records for them, or I play drums on the records. I turned it into a place where new virtual speaking and now I may be launching a very a podcast with I have a whole team that will be you know produced to a director and everything, and I can do that from my studio, I have a wine that just came out. Uncommon wines just won an award. It's a cab serraj. Limited Edition. But yeah, I got a lot going on.
 
</strong>Michael Hingson ** 45:15
Well, and that keeps you busy. And it's obviously something that sounds like a lot of fun for you.
 
<strong>Kenny Aronoff ** 45:21
Absolutely. That this point, it's like, if it's not fun, I ain't doing it.
 
</strong>Michael Hingson ** 45:25
Yeah. Yeah, if you can't have fun, then what good is the world anyway?
 
<strong>Kenny Aronoff ** 45:32
It's up to you, man. It's up to you. You know, this, you know? We everybody has? Well, most people have options. So, you know, some people, you know, maybe less than others. But, you know, I just said, it's all in your mind. It's a mindset, you know, you can make things better, or more difficult. It is up to you.
 
</strong>Michael Hingson ** 45:58
And I think you really hit the nail on the head, if you will. Everyone does have options. And a lot of times we have more options. And we think we do we undersell ourselves, we underestimate ourselves, which is why I love doing unstoppable mindset. Because my goal is to help people recognize that, in reality, they probably are a whole lot more unstoppable than they think they are.
 
<strong>Kenny Aronoff ** 46:20
Yeah, well, exactly. But only you can figure out your power. It's up to the individual. And this is not a mental thing. This is an emotional thing. You have to feel your power. And and I think that's like a thing I call RPS repetition is the preparation for success. And that could be anything, anything you do over and over again, you get better at because you're doing it over and over again. And sometimes it takes longer to get somewhere with one thing then other things, but it's you can't just set it and forget it. You can't just like be successful one day and think that's it for life. No. I used to practice on the Joe Satriani tour, a song called Satch Boogie twice a day. And people go, why may you play that greatest said, because I played every day. And preparing every day? Yeah, playing it at night. That's why it sounds so good at night. And when I don't, then I usually learn a lesson that I need to do that I'm talking about the more technical things, you know.
 
</strong>Michael Hingson ** 47:24
Sure. Well, and that brings up the question of like, you're preparing to do the event at The Troubadour and so on, how do you prepare? What is it you do to learn the songs? How does all that work?
 
<strong>Kenny Aronoff ** 47:36
I've read every single note out that I'm going to play. Check out the church right here. For the viewers, I can hold up one sheet of music, very detailed. I write every single note out I got the tempo, and know exactly what to do, then I just drill it. I run through it. I practice the songs. When we're done. I'm going to practice that whole show tonight. Tomorrow, I'll practice it twice. And then Thursday, I'll practice it and then do the show.
 
</strong>Michael Hingson ** 48:05
Do you record your practice sessions? So you can listen to them? Or do you
 
<strong>Kenny Aronoff ** 48:10
know that that would be a real? That's a good thing to do? No, I don't. And it's no. That's a good, that's a great way to learn. But it's also time consuming?
 
</strong>Michael Hingson ** 48:24
Well, it well, it is a but you then get to hear it in a sense from the perspective of listeners.
 
<strong>Kenny Aronoff ** 48:32
So I do but I will I'm playing I'm listening to Yeah,
 
</strong>Michael Hingson ** 48:36
I understand. Yeah. And that's why for you, it may or may not be the best thing to do. I know for me, when I do a podcast interview, I will go back and listen to it again. And I do that because I want to see how I can improve it and see easiest way for me to do it. I listened to myself when I'm talking. And I listened to the person who I'm talking with. And I do my best to interpret their reactions and so on. But still, for something like this, I get to learn a lot by going back and listening to it. And as I as I tell everyone I talked with about this, if I'm not learning and it's the same thing with speaking if I'm not learning at least as much as my audience or my guest. I'm not doing my job. Well. Yeah.
 
<strong>Kenny Aronoff ** 49:27
Well, you don't I mean, there's no question listening to what you do is great. Great way to learn. I'm using is moving so fast and doing so much that just Yeah, I don't have time. But that's no question. I think that's a great way to learn. You know, and when I see myself I feel myself speaking. Oh my god, that's so humbling, right? Yeah. Oh my god. And
 
</strong>Michael Hingson ** 49:51
it's such a when you're speaking and you're doing an auditory thing like that it probably is best to go back and listen to it. I remember when I was are at the UC Irvine radio station que UCI and was program director. I worked to get people to listen to themselves. And they they would record their shows. So we actually put a tape recorder in a locked cabinet, a cassette machine, and we wired it. So whenever the mic was live, the voice was recorded. And then we would give people cassettes and we would say that you got to listen to it before the next show. Yeah, it was really amazing how much better people were. At the end of the year, some people ended up going into radio because they were well enough. They were good enough that they could be hired and went on to other things. Yeah, and it was just all about, they really started listening to themselves and they realized what other people were hearing. Yeah, no, that's,
 
<strong>Kenny Aronoff ** 50:51
that's, that's a great, I think that's brilliant. You know,
 
</strong>Michael Hingson ** 50:56
it's a it's always a challenge. So, so for you. What was the scariest or the, the weirdest show that you ever did or performance you ever did?
 
<strong>Kenny Aronoff ** 51:10
Well, probably the most one of the more scary moments in my life was when I was 20. Barely 23 And maybe I was still 22 I for my senior recital at Indiana University. You know, I was a performance major. I got you the way we learned how to play melodies and have that type of education because we play violin music or cello music on marimbas. Well, for my seniors I pick the virtuoso Violin Concerto that Itzhak Perlman played as his encore, in his concert I saw when I was a freshman, and so beautiful, but highly technical. And I spent one year, two or three hours a day, learning that one piece one of four pieces on my senior recital. And it was I learned it so well, that my professor won me to audition for concerto competition, and I won, which meant that I performed that piece with the 60 piece orchestra in an opera Hall bigger than the New York met, which is an Indiana University. Now granted, this is the number one school music in the country for classical music. So this is there's no handholding. There's no coddling, there's no trophies. This is like being I want to almost say like being a Navy Seal, especially with my teacher. But that guy helped make me and I was the right student for him become who I am. And the discipline that I learned from was extraordinary. But anyway, I've never, you know, usually when you're a percussionist, you're in the back the orchestra. So this was the hear the rolling the marimba out in front of the this big concert hall. And I'm in the wings, you know, with a tuxedo and I walk out like the solo violinists. And I was crapping my pants in the whole thing was memorized. And oh, man, I was terrified, but I crushed it.
 
</strong>Michael Hingson ** 53:14
Well, you took control of your fear.
 
<strong>Kenny Aronoff ** 53:18
I do well, I tend to I tend to take fear and use it as as a not a weapon, but I use it. It'll alternative the power, it is power. But on the other hand, we do have the ability to sabotage ourselves. And that's something is a child would do. Because you have self doubt you're small. everybody around you is big. You've got parents, teachers, coaches, whoever telling you, Kenny, that's wrong, bad, bad, bad. And as a little guy, you know, you're trying to please everybody. Then maybe my teachers saying to me, sometimes when I make a mistake, he'd look at me go, Kenny, are you afraid of success? And I'm like, What is he talking about? But realize that when you're younger, you start to think you're gonna make I'm gonna mess this up. Oh, here it comes. And you do and you do. But now that I'm older, I realize from this, this I hate that so much that I want to be successful so much. I overpower any of those feelings. I'm like, it's more like I got this and I'm gonna get it. And I meet believe it. But I can't tell anybody listening. There's a quick remedy for that. You don't take a pill and all sudden you become that? That's a long talk because I used to think how long am I going to end up being like this why sabotaging myself where your fear takes over. Now, I use my fear as my strength. I don't even know if I want to call it fear. Somebody says you get nervous when you do Kennedy Center Honors or any of these shows. At this point. Hell no. I don't get fearful As I get serious, I'm like in the Superbowl, and I know I can win. But I also know that things will not necessarily go the way you want. Because you're not the only one on that stage. Right? People, it's my job at any moment to be able to adapt, or die. You adapt immediately. You fix it, or you die, and I'm not about dying.
 
</strong>Michael Hingson ** 55:25
Have you ever had any experiences when you were on stage? And in a sense, you blew it? But then you recovered or anything?
 
<strong>Kenny Aronoff ** 55:34
Oh, yeah. Okay. Well, what you want to call blow it blowing, to me would be just one note in the wrong places. To me. It's nothing I don't like but the huge. The place I'm in now is I know very, very, very. I know how important is to forget about that. And to stay focused and stay in the game. It's like Tom Brady getting sacked. And his two minute drill to win the game. He gets sacked. He's got to be you can be pissed off for a second but he's immediately focuses on endzone, touchdown, endzone touchdown. One thing I learned from that experience, we aren't run in place that direction, the more we're doing this, you take it and you flip it, it becomes your power. So when something goes wrong, there's a part of me Of course, it's like really pissed off. But I also understand deeply in my gut, that you've got to blow that off and focus on how you're going to be a bad mofo. And I don't talk about my mistakes. A No, I don't have mistakes, I don't talk about the things that don't work out. Because you don't want to talk about them, you're giving it too much power, you just move past it. If somebody brings it up to you, you then can have a discussion. But unless somebody brings it up to you, you just move on, you don't think about it, and you don't dwell on it, because that will weaken you
 
</strong>Michael Hingson ** 57:00
every time. Absolutely every time. And you know, it's as we said, it isn't No, it isn't a mistake, you you did something, you played a wrong note, but you really spend so much time practicing, you do get it to be and I don't use this as a way to negate it, it becomes very rote. By the time you're playing in the actual performance, you have really worked to make sure that you truly understand what the event is, what the music is that you're supposed to be playing. And you're used to it. I would also wager that no matter how much you practice, when you get up on stage, now you're in a dynamic where you have the whole orchestra or the band or whatever. I wouldn't be surprised if there are times that you adapt on the fly as well.
 
<strong>Kenny Aronoff ** 57:54
Absolutely you do. I mean thing is, like this concert I just did with all these great artists, they were, you know, people, I have everything written out. But people would drop in courses are dropping parts. And I adapt and I direct, I help people, you know, or if I if I, if there's something I space out or something, I'm very quick at self correcting. And, you know, making it work out.
 
</strong>Michael Hingson ** 58:22
That's what it should be.
 
<strong>Kenny Aronoff ** 58:24
That's what exactly that's what it should be. Yeah. And and you, you you will let yourself down, if you get sucked into this bloody ego in, in getting drawn into Oh, woe is me and failure and all that. You got to push that aside, you got to be centered, like, like a Navy Seal or a warrior king, you know, or warrior queen, where you people are looking to lead and looking to you for strength and wisdom. And I want to be that person, I am that person.
 
</strong>Michael Hingson ** 59:03
And at the same time you also know when you're leading, if you're a good leader, you know when to let somebody else take the lead because they have a skill that works in that particular moment.
 
<strong>Kenny Aronoff ** 59:15
Absolutely. I call it lead them to lead. Hmm. Help them lead assist them to lead without saying anything. You do this your job to help them feel like they can lead.
 
</strong>Michael Hingson ** 59:30
So how did you get involved now in starting to do public speaking kinds of things and travel around and do some of that?
 
<strong>Kenny Aronoff ** 59:38
Well, I wrote an autobiography called Sex, Drugs, rock and roll and people were asking me to speak a little bit. I had done about 30 years of drunk, drunk clinics masterclasses where I would speak it was a show so but to speak. Like we're talking about I had to really work develop a craft it wasn't you know, I I worked to some writers, I built websites and got rid of them got different ones, I went and spoke to an agent and he told me what it really means to be a speaker what you need to do, I did what he told me doing, came back to him two years later, and showed him what I had done. And he was blown away. He said, I want to work with you. So he started, we started working together, and he started telling mentoring me and I started to put together a show. So filmed, you know, and I kept developing it and honing it down. And, and now you know, I've got, you know, teamwork, leadership, innovation, creativity, connecting communication, collaboration, realize your purpose, staying relevant speech. And it's I do perform. During the speech, I have a set of drums there, that's the entertainment part. People want to see me perform, because I'm a drama. But the the message is very powerful. And it's it. It's not just, I mean, I've done this, my success in the music business is a proof of, you know, how to go from this little kid from a town of 3000 to 40 years. Well, not 40 years later, it's a lot years later. And after that, at this point, it's 60 years later, how I became what I had, how they became successful, successful, and they've stayed successful. And a lot of those skill sets. And what I learned in the music business applies to these other businesses I do, which also applies to other people's businesses. So I speak about that. And just to answer your question a little bit more specifically, I just, I put together a show I have an agent, and we've been building off of that. And I just am doing more and more of that.
 
</strong>Michael Hingson ** 1:01:48
Tell me about your book a little bit.
 
<strong>Kenny Aronoff ** 1:01:50
Well, sex One immediate the autobiography, the one one,
 
</strong>Michael Hingson ** 1:01:53
now the firt. Right now, the autobiography The first one.
 
<strong>Kenny Aronoff ** 1:01:57
Yeah, that's basically my life story. It's about how I came from that middle town of Western Mass Stockbridge and how I went to, you know, how I went from there to where I am now, basically, in a nutshell, and there's all kinds of stories, you know, Smashing Pumpkins, Bob Seger, John Mellencamp Bon Jovi, The Rolling Stones, meeting Bill Clinton, you know, there's a little bit of funny stuff, there's little bit of drama, is a little bit of rock and roll wildness. But the bottom line is the big message that the thread through the whole book is, I've worked my ass off and still working my ass off.
 
</strong>Michael Hingson ** 1:02:36
And I hear you stay in great shape. I must be from all those beating of the drums.
 
<strong>Kenny Aronoff ** 1:02:41
It is. But it's also I in my new book, I have the healthy life as a wealthy life, which is a basic eight step program on how to stay healthy, which affects you mentally, physically, emotionally, spiritually, you know, I won't go through all the details of it. But it's, it's definitely a setup. And you know, I'm aware of what I'm eating. And you know, I'm not perfect, but I'm aware of everything I put on me. So in other words, if I have a day one, eating not as well, as I, as I usually choose to, then I know how to make up for it the next day, and I do exercise every day. And of course, playing the drums. I mean, you're doing a three hour show. You're burning 1000s calories. Yeah. So there's that, you know,
 
</strong>Michael Hingson ** 1:03:24
which is, which is really pretty cool. And so you're, you're in a profession that keeps you active anyway, which is which is good. You cannot it's hard to tough to, to argue with that, isn't it?
 
<strong>Kenny Aronoff ** 1:03:38
Yeah. It's great. It's phenomenal. I love that unit.
 
</strong>Michael Hingson ** 1:03:42
Did you self published the first book? Or did you have a publisher,
 
<strong>Kenny Aronoff ** 1:03:45
I have a publisher for that was a hell, Leonard backbeats, which is now there now is Rowan and Littlefield did an audio version, this new book I have is is going to be self published. I am working in writing it for the second time. And it will be they have a marketing team. And but I own the book. And I may possibly look for a publisher after that. But this new book is more self help book. It's basically as I think I mentioned earlier, it's taking what I'm seeing in my speech, but with a lot more information, extending you know that information. So people can you know, if they want to hear more about what my my philosophies are, and you know, how I made it and how I'm staying successful. They can read that book with action items, exercises. And then if they want to take it a step further, then we there will be a website eventually where people can reach out to me and I will coach him
 
</strong>Michael Hingson ** 1:04:45
well, and when you make that website, I'd love to help make sure that it's accessible with accessibe and the company that oh, cool, and we'd love to to make sure that it's a website that's available to everyone to use, as well. You know, this has been a lot of fun. And we have done what I love to do, which is lose a little bit of track of time. So we've even gone over an hour. And I have a cat in the other room who's yelling at me to come. But you know, we all have our crosses to bear. But if people want to reach out to you, or reach out and learn more about you where to get the book, maybe find one of your speeches or whatever, how would they do that?
 
<strong>Kenny Aronoff ** 1:05:25
Well, the first thing they can do is go to my website, www dot <a href="http://Kennyaronoff.com" rel="nofollow">Kennyaronoff.com</a>, would you, please it's K E N N Y A R O N O F <a href="http://F.com" rel="nofollow">F.com</a>. And the books are on the on that website. There's a little bit of me speaking, if you go to the speaker page is a little button you can click, you can see me speaking, there's a forum where you can reach out to me if you want me to record drums on your record, or just connect with me. And I think if you want to hire me to speak I think the I believe on my website. This my agents, you know, email address how to hire me. And then of course, I'm on every all social media on Tik Tok and on Instagram, Twitter, Facebook, and LinkedIn. On LinkedIn. Yeah,
 
</strong>Michael Hingson ** 1:06:24
well, it's good to be connected. Well, Kenny, I've absolutely enjoyed this. It's everything I expected and more and have really learned a lot. And I'm very grateful for you being with us today. So I really appreciate that. And I hope everyone that you who are listening, find this as enjoyable as I did, and that you will give us a five star rating when you're done listening. And please let us know what you think about it. We'd love to hear from you. You can reach out to me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So hope you'll do that. Or you can go to our podcast page, which is www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Definitely love to hear from you. Hope you enjoyed all that Kenny had to say. And we're looking forward Kenny to having you back to talk some more about some of this stuff.
 
<strong>Kenny Aronoff ** 1:07:19
Well, maybe I'll come back when my book comes out next year. And then we can talk about that.
 
</strong>Michael Hingson ** 1:07:24
We can and that would be a great thing to do. And I I'm going to hold you to it. So let us know because we want to let everyone else know when it comes out. But let us know so we can have you back. But again, thank you for being here with us. And we are looking forward to you coming back again.
 
<strong>Kenny Aronoff ** 1:07:41
All right, man. Thank you so much, Michael. And I'll see everybody down the road I guess.
 
</strong>Michael Hingson ** 1:07:52
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Drummer with Kenny Aronoff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6c643978-b2cd-47b3-b465-6949ca2834e8.mp3?source=rss&amp;ext=asset.mp3" length="46154304" type="audio/mpeg" />
<itunes:episode>116</itunes:episode>
</item>
<item><title>Episode 115 – Unstoppable Growing Nurse with Samantha Rawlinson</title>
<guid isPermaLink="false">https://pinecast.com/guid/0a55c209-bf96-4f0e-b517-dae7775bb306</guid>
<pubDate>Tue, 04 Apr 2023 10:00:00 -0000</pubDate>

<itunes:duration>00:57:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/65971e49-7963-442c-a492-4c889449b4a3/UM115-Samantha_Rawlison-Coverart.jpg" />
<description><![CDATA[<p>Regular listeners of Unstoppable Mindset have heard me a number of times talk with guests I met at the Podapalooza event. Podapalooza is a quarterly event to help new and regular podcasters, people who want to be interviewed on podcasts as well as podcasters who want to find guests to interview. I have met a number of guests through Podapalooza including our guest today, Samantha Rawlinson.
 
I describe Samantha as a “growing nurse” because “growing” mentally and workwise is exactly what Samantha is doing. She has been a registered nurse for more than 30 years. As you will hear, now she also is the CEO of Samantha Rawlinson Coaching. She formed this company to help women deal with chronic illness. This choice was not something she chose on a whim. She will tell you all about it. You will hear about the kind of work she does as well as how she does it. I find her efforts inspiring. I hope you do as well.
 
By the way, if you have an interest in attending the next Podapalooza event, please visit <a href="https://mikehingson--checkingout.thrivecart.com/podapalooza-aff/" rel="nofollow">https://mikehingson--checkingout.thrivecart.com/podapalooza-aff/</a>. The next Podapalooza event takes place on April 26, 2023. I hope to see you there.
 
 
<strong>About the Guest:</strong>
 
Samantha Rawlinson is a Registered Nurse, Health &amp; Wellness Coach, Speaker, and CEO of Samantha Rawlinson Coaching. 
 
She helps women to resolve or control their chronic illness. She also helps women prevent chronic illnesses such as obesity, heart disease, Type 2 diabetes, Fatty liver disease, and arthritis to name a few. 
 
With more than 30 years as a Registered Nurse, she has seen how these diseases take over a person's life. Samantha developed a program that involves nutrition, mindset, and lifestyle to help women take control of their health by nourishing their mind, body, and spirit so they can live their best life yet!
 
<strong>How to Connect with Samantha:</strong>
 
<strong>Facebook group</strong>
<a href="https://www.facebook.com/groups/1015212306038416" rel="nofollow">https://www.facebook.com/groups/1015212306038416</a>
 
<strong>Facebook page</strong>
<a href="https://www.facebook.com/profile.php?id=100076500090740" rel="nofollow">https://www.facebook.com/profile.php?id=100076500090740</a>
 
<strong>Instagram</strong>
<a href="https://www.instagram.com/samantharawlinsoncoaching/" rel="nofollow">https://www.instagram.com/samantharawlinsoncoaching/</a>
 
<strong>LinkedIn</strong>
<a href="https://www.linkedin.com/in/samantha-rawlinson-380841a/" rel="nofollow">https://www.linkedin.com/in/samantha-rawlinson-380841a/</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, thanks for being here with us. I really appreciate you joining us and we have a wonderful guest today on unstoppable mindset. Samantha Rawlinson, who has been a nurse for 30 years has done a lot dealing with especially women's issues, and she's going to talk to us about chronic illness and chronic kinds of issues and nursing things and she's going to tell her life story as well. My gosh, that'll take us a while right. Anyways, Samantha Welcome to unstoppable mindset. We're really glad you're here. And I should tell everyone, I met Samantha through the potter Palooza program. We've talked about that a number of times before. And we've gotten some really wonderful interviews out of that. And I know we're going to have another one today. So welcome to unstoppable mindset.
 
<strong>Samantha Rawlinson ** 02:05
Thank you for having me.
 
</strong>Michael Hingson ** 02:07
Well, let's start as usual, can you just tell us a little about you, maybe your life story growing up or anything like that, that you think we should know? And? And anything we shouldn't know? You can add that in if you want.
 
<strong>Samantha Rawlinson ** 02:18
Okay, well, I think people will be surprised to know that I have wanted to be a nurse since I was nine years old. And school was not always easy for me. So it was a it was a journey. But I did it. And I was very proud of myself that I was able to do that. As for how I got to where I'm at right now is I actually had a back injury back in 2001. And I'm working as a nurse, which is very common working as a nurse. I can't tell you how many back injuries there are.
 
</strong>Michael Hingson ** 02:55
Exactly, you have to lean over a lot, and so on Exactly. And
 
<strong>Samantha Rawlinson ** 02:59
that's exactly what mine was, it was leaning over, it wasn't even picking something up in after it happened and went to physical therapy. And about a month later, I was in a car accident, and it felt better the next day. And so fast forward to 2005 and we had just moved in. So my back hurt in a specific area. It wasn't like it was lower back pain. I knew it was this specific injury because it was in the scapular area. So it's not an area you really enjoy very often. And since then, from 2005 on, I have tried everything out there and I basically got sick of the traditional health care system and took things into my own hands. And during all of that, I've tried everything from traditional medicine to over the counter medicine and even some of the woowoo stuff is what some of the people are calling it nowadays, the energy healing and that type of thing. And I really truly believe a lot of that does work. But what really got me here was, I'd say three years ago 2020 i The literally January 1, I watched the game changer show on Netflix, and learn how bad heart disease was and how animal eating animals how bad it is for our hearts and for diabetes, and I literally stopped eating meat the next day. So during COVID I learned how to eat vegan my daughter already was and we that's where my my real journey began with trying to fix my back pain and trying to prevent heart disease was how I was eating. I learned how to meditate. I learned how to do what I like called Emotional Freedom Technique is also called tapping and journaling. And I had an epiphany that I wanted to teach women how to take control of their life and how to take control of their chronic illness. Because it can be done.
 
</strong>Michael Hingson ** 05:17
Obviously, being a woman, you're going to focus on women, I appreciate that. But do you? Do you help men as well? Or why do you focus specifically on women?
 
<strong>Samantha Rawlinson ** 05:26
Why I chose a woman was because women do not realize it. Heart disease is the number one killer in women in the United States. And it's often overlooked in women. Whereas men we we see it in with women, it occurs like a lot later than it does in men. So it's overlooked and kind of pushed aside. And I really thought it was important to teach women to take control of their health and to look for the signs and symptoms.
 
</strong>Michael Hingson ** 05:58
But I just want to follow through on it, because I'm just Just curious more than anything else. Don't men basically behave the same way?
 
<strong>Samantha Rawlinson ** 06:08
Yes, and no, their symptoms are different. They tend to have things checked out. They don't overlook certain health problems, like women do that like chest pain to them, they're gonna go check. Women are like, Oh, I'm, I'm anxious. I'm, you know, they kind of brushed it under the rug. And so to your other question, yes, I will help men. My focus is women, but I'm not going to turn anybody around if they want to fix themselves, I will definitely help.
 
</strong>Michael Hingson ** 06:40
The reason I kind of asked about men is that I hear the whole concept of men are macho, and they kind of ignore things a lot of times too. And that's why I asked the question, but what you're saying is typically speaking, and maybe it's because of all the publicity and all of the, the visibility it's gotten, men have been a little bit more programmed to to check it out. But it just seems to me there are a lot of people, a lot of men that also tend to ignore things because they're supposed to be tough.
 
<strong>Samantha Rawlinson ** 07:12
Yeah, I think with men, it is very obvious when they're having a cardiac event, it's really pronounced, whereas women, they don't get it as pronounced as a man would. It's subtle, it's quiet, and they don't always catch it.
 
</strong>Michael Hingson ** 07:30
So what happens when you let's say, you're having a heart attack or cardiac event with women, as opposed to what we typically see with men and so on.
 
<strong>Samantha Rawlinson ** 07:39
So with, people don't realize this, but a lot of times the pain in your left shoulder can be a sign of a heart attack, and we disregard it is oh, I hurt myself or, you know, also indigestion is another one, and that goes for men to men. And on that one, they'll they'll push it aside and take all these times and all these antacids, and here they've been having many heart attacks for who knows how long
 
</strong>Michael Hingson ** 08:13
the acids have been helped. And they just think, Oh, they're not really helping all that much. But as you said there, something else is really going on.
 
<strong>Samantha Rawlinson ** 08:21
Right, and they don't check it out.
 
</strong>Michael Hingson ** 08:24
Well, in general, so you're talking about heart disease and so on, but what, what overall is the whole concept of chronic illness?
 
<strong>Samantha Rawlinson ** 08:34
So that's a very good question. So chronic illness is typically a long term condition that doesn't have not it doesn't always have a cure. It's something that lasts more than three months. So chronic pain can be a chronic illness because if it doesn't go away, it's something that's with you. So it's chronic. A lot of times chronic illnesses can be I think are controlled but not cured. But in sometimes it can be reversed depending on what the chronic illnesses a lot of times chronic illnesses, inflammation in the body. And once we treat that inflammation, sometimes we can actually either reverse or at least control that chronic illness.
 
</strong>Michael Hingson ** 09:21
How is Western medicine overall dealing with chronic illness? I've interviewed a number of people on unstoppable mindset and a number through PATA Palooza who talk a lot about how they've also embraced some of the precepts and concepts of Eastern medicine that made a whole lot more of a difference than Western medicine and dealing with theirs and other people's issues.
 
<strong>Samantha Rawlinson ** 09:45
Well, I think we tend to give too much medication and then you have side effects from that medication so you give more medication and that seems to be the fix whereas we're not that And in all fairness to doctors, they don't have the time because of the way our system is set up. But nutrition and meditation mindset can make a huge difference in controlling a lot of illnesses. Nutrition alone can it can reverse things and control a lot of what you have.
 
</strong>Michael Hingson ** 10:29
So talking about meditation, and so on brings up the whole concept of stress and just dealing with our mental well being, and so on. And I would presume that if we could work to cut back stress and put it in perspective, as opposed to letting everything stress us out, that ought to help a lot as well.
 
<strong>Samantha Rawlinson ** 10:48
Oh, my gosh, yes, it would. So it's interesting that you bring up stress, because I just read a I guess, not a survey, but a article, Carnegie Mellon University discovered, there's a link between chronic psychological stress and the body's ability to regulate inflammatory responses. So that being said, the body responds to stress and not all stress is bad. I know it sounds crazy, and there is a YouTube video, and I wish I would have looked it up for you, on this lady who used to talk about how terrible stress was for you. And then she has totally reversed her take on it. Because some stress can be good. It's when you let all those stressors add up. And they build and build and building note take care of them. That's when they become bad.
 
</strong>Michael Hingson ** 11:50
A lot of what I see when I discuss stress and talk about stress, and also experience it, although I tried to work on this, what I see is that stress is mostly, at least in the beginning, self imposed, we, we worry about so many things, we don't stop going back to meditation, we don't meditate. We don't take time at the end of the day to look at the day and analyze what happened and say to ourselves, gee, this happened that wasn't great. Rather than beating ourselves up over it. How do we improve it in the future? We don't we don't deal with mindfulness. I guess that's maybe the best way to put it. And so as a result, we promote the stress.
 
<strong>Samantha Rawlinson ** 12:38
Yeah, yes, I agree with that. Totally. I think we don't take time to stop and take care of ourselves. And self care is so important. And like you said, at the end of the day can be something as simple as watching the sunset or journaling, reading a book doing something for you in this society right now. I think we are always on the go. And we go all day till we collapse.
 
</strong>Michael Hingson ** 13:07
Yeah, it's interesting. I, I have been using guide dogs since I was 14. And one of the things that I've learned about having a dog's both lab and Golden Retrievers is that they can be very stoic, they can put up with an awful lot. And you never know anything is wrong. Until they drop, they will work till they drop. They're there. They're committed. And clearly, the stress that we experience doesn't tend to be with dogs. And maybe there's something to be learned from that. The other side of it is that they don't necessarily easily tell us when they're feeling not well. And so we get surprised when suddenly they can't work anymore. And I think that's true of, of a lot of dogs. I had one dog that in 1996, we moved to New Jersey, and she was bitten by a tick and hyperbole early. Well. It had to be in spring of 1997. And two years later, we had flown to Southern California for a meeting and came back and came in on Saturday. And she was she seemed fine. But Saturday night she couldn't even get up and come down to eat dinner. And we learned that what happened is that she had contracted Lyme disease that morphed into glomerular nephritis. And so literally, she was starving to death because the kidneys were passing out all the good stuff along with the bad stuff. She had to retire, but gave no real clue. And there had to be some symptoms or some things that she was feeling. But she was so focused on pleasing and working that she never really gave us an indication of it. And so they don't deal with stress the same way we do by any means. And there are pluses and minuses to that. That is so true. And so the thing that we have or ought to develop is the ability to analyze and become more aware of us and our surroundings and what goes on inside of us, which is, I think what you're really saying,
 
<strong>Samantha Rawlinson ** 15:23
yes, and even during the day, if we learn the tools to help us even throughout the day, for one, recognizing, Hey, I am stressed right now, pull yourself out of that situation and just do a simple breathing technique, breathe in for four out for four. And it just taking that time, can like decrease your stress enough to be like, Okay, I've recognized this, I feel better, I can continue, we just let it build and build to the point that we get sick.
 
</strong>Michael Hingson ** 15:59
As much as anything dealing with stress is a conscious kind of a process. And we can deal with most stress. It's like fear. And I'm in the process of writing a book about fear because having survived being in the World Trade Center on September 11. I've talked about fear a lot. But what I've never really done is taught people some of the techniques that I have learned throughout the years, and that I learned on unexpectedly about dealing with September 11. And so when the the terrorist attack, I was able to focus, because I had developed a mindset that told me that I knew what to do in an emergency, if there was the ability to do it, as opposed to if the building wasn't crashing down around us, which wouldn't have mattered anyway, then. But the fact is that you can control fear and fear can be a good thing. It's all about how you choose to deal with it. And I think that's so true, whether it's fear or stress, which are related, it is all about what you choose to do about it and how you choose to prepare to live from day to day.
 
<strong>Samantha Rawlinson ** 17:09
It is that is so true. Because your mindset can really just can make your day good or bad.
 
</strong>Michael Hingson ** 17:18
But that is a choice that you can make no matter what's going on.
 
<strong>Samantha Rawlinson ** 17:21
Oh, exactly. But people have lived in that stressful state for so long. They don't know how to reverse it, and how how to get back to a normalized state. And I know for me that I, I learned that during COVID, whereas a lot of people were panicked. I, I actually embraced it and and learned a lot about myself and how I want it to be
 
</strong>Michael Hingson ** 17:57
well, and COVID is a perfect example of that a time when so many people went into a fear response, because they had to experience an unexpected life change, and didn't have any control over it. And our problem also is we think we have to control everything. And so as a result, we don't deal with things very well.
 
<strong>Samantha Rawlinson ** 18:21
Isn't that the truth? Yeah, I is funny, because I'm somebody who's always wanting to control things in AF over the last few years. I've just kind of I mean, there's still aspects of my life, I want want some control over but I've learned to just relax. And if things happen, I can't control everything. I'm not going to make myself sick over it.
 
</strong>Michael Hingson ** 18:47
Right? It's it's important to learn what you can control and what you can't control. And don't worry about what you can control because it's only going to cause you Here we go again, stress and fear.
 
<strong>Samantha Rawlinson ** 18:58
Exactly. And the other big thing that I love to tell people I learned this, probably way too late for one by I learned this when my kids were a little bit older is to learn to say no. Because I would do anything that came my way, Mike Yes, I'll do that. I'll do that. And I was always involved in their school stuff. And at one point I said, I can't do this anymore. I'm making myself tired. And you have to know when to say no.
 
</strong>Michael Hingson ** 19:32
And you've got to take time for you to write, do you go to church or do anything in the religious world?
 
<strong>Samantha Rawlinson ** 19:40
I don't go to church i i journal I am more spiritual. And I like to I love my morning nature time. I like to sit outside morning and just connect with nature.
 
</strong>Michael Hingson ** 19:59
The reason I asked that Question is that you probably then wouldn't be familiar with a with a program that the Methodist Church began called the walk to Emmaus, which is an outgrowth of a Catholic program called crucio. It's a short course in Christianity intended to develop people who are Christian, into Christian leaders. It's, it's a program not to indoctrinate, if you will, or to bring somebody into a church, but to help develop leadership. The program is a four day program where you go to a place and a number of other people go who have never been on this, as the Methodists call it walk to Emmaus before. And it's called a walk to amass, because if you've read the Bible, there was a time after Jesus arose from the grave, where he walked on the road to Emmaus and met some people. They didn't know who he was. And he went with them to Emmaus, and they sat down to eat. And it was at that point that suddenly he revealed himself and they realized who he was, and he disappeared. So this is a journey to if you will amass, and what they do when you get there is they take your watch, and they tell you right at the outset, you don't have to worry about anything here, you don't have control, you don't need control, everything is taken care of. If you have any questions or concerns, you can ask, but we're telling you now that everything will be done that needs to be done. Even your families have people checking in on them, you don't have to worry about having control over anything. So I went on the walk. And then later I was a director of one of the walks. And it's interesting to observe the people who couldn't let go. And it's even more interesting to observe the people who really could let go and embraced it, and how they progressed, Christianity or not how they progressed in their own lives, because they learned that they really could let go of so many things. Wow. That's pretty cool. Yeah, it's a very powerful program. It is a really cool program. And the whole idea is that you trust you learn to trust, and we, we have so many challenges with trust. Well, I went to that program in. I think it was 1991. And it was a challenge at first to give up my watch, because I'm used to looking at my watch and the time, I don't need to do that. But I like to just keep tabs on things. It's like, if I had to shut down and not use a computer for a day, I could do it. And I know there are a lot of people who can't. And like I realized fairly quickly Yeah, I don't need my watch. Not gonna worry about it. They said, don't worry about it. I'm going to try it. And it was really a great experience all the way around.
 
<strong>Samantha Rawlinson ** 23:00
Yeah, I know a lot of people who would not be able to get through that.
 
</strong>Michael Hingson ** 23:04
Well, you remember the the the device, the Blackberry? Yeah. And Research In Motion one day, lost their servers and lost communications with blackberries. And I think it was like about 12 hours, blackberries didn't work. And I understand that this was fortunately more at night. But I understand that even some people committed suicide because they didn't have access to their BlackBerry's
 
<strong>Samantha Rawlinson ** 23:26
what that is crazy.
 
</strong>Michael Hingson ** 23:29
We get so locked into doing things a certain way that we don't work on figuring out alternatives. I have been a member of the National Federation of the Blind for many years, it's the largest consumer organization of blind people. And a gentleman named Dr. Jonathan Lazar, who worked at the time at Towson University, came and spoke to the Federation and said, one of the interesting things that he has found about blind people who interact with the internet, is that blind people tend to be a little bit more patient, and a little bit more persistent about dealing with a net, especially when things aren't working quite right, because we're so used to not having full access, that we in fact, will work harder at trying to get access. And if we can't, you know, we can't. But we, we do that, and I think it's changing as the internet becomes more accessible. But it is it is interesting, how many of us recognize that we don't have the same access to computer information that other people do. And while it's frustrating, we can control our mindset about that and we go on and we look for other ways to get the data. Right but you know, when I when I hear about kids in the backseat of their parents cars texting each other right Other than talking, I know sometimes they don't want their parents to hear what they're saying, but gee, you know, aren't they taking things to a limit? Or beyond a limit? So that's for sure. It's an interesting evolving world. So how does chronic illness affect people's lives? What? And how? And what kind of advice would you give to somebody who's got something that, that maybe they discover? Or how do they discover that if they have a chronic illness?
 
<strong>Samantha Rawlinson ** 25:29
So people with chronic illnesses? Look at for I'm trying to figure out what part of that to answer first. So I'm going to start with just listing a few chronic illnesses that way you listeners know kind of what I'm talking about when it that's affects their life, and things that are listed under chronic illness. And this is just a few there's a lot. obesity, heart disease, diabetes, irritable bowel syndrome, that can be very debilitating for some people, fatty liver disease and chronic pain. And those are just a few. There's a lot more than that. These people that have these chronic illnesses, they are on a roller coaster, they can feel guilty because they haven't been taking care of themselves. They're distressed, they're hopeless, they're frustrated, anxious, angry and depressed, so that they can go through all these emotions in one day when they're not feeling well. They are individuals who have chronic illness also have to face the worry of money, because they have all these doctor's appointments and medications and time off from work. So they're dealing with a lot, a lot of emotional, physical, and social issues having a chronic illness. So that they have days where they just can't get out of bed, they they have days, when they're, they're feeling good, they feel great. And then they wake up the next day. And they're like, Well, what did I do yesterday to feel so bad. And it depends on the chronic illness, an example of diabetes, these people have to watch their glucose levels on a constant basis, they have to be very consistent with their diet and exercise. When they don't, and they slack off, their chronic illness gets out of control. So it can affect your life in so many ways. And somebody who has a chronic illness knows what I'm talking about, what is the
 
</strong>Michael Hingson ** 27:42
best thing that people can do in general to if they are if they do have a chronic illness? What what's the best thing for them just normally to do about it?
 
<strong>Samantha Rawlinson ** 27:52
For one, get your nutrition under control, which is a hard one for especially here in the US, we are very bad about picking something up and eating it. Um, nutrition exercise, your mindset can make a huge difference. Your lifestyle, sleeping, we already talked about stress, all these things all work together, and we are really bad about not regulating them all.
 
</strong>Michael Hingson ** 28:28
One of the things that we tend to do when we feel it seems to me anyway, when we feel that something is bothering us is that we kind of go on to our shells, we don't move, we don't do anything. That doesn't seem like it's a very healthy thing to do either.
 
<strong>Samantha Rawlinson ** 28:46
No, it is a terrible thing to do. And I'll be quite honest. You know, just because I'm a health coach doesn't mean I'm perfect on days that I'm having pain, I have to physically remind myself and I'll have my husband Tommy, okay, you need to walk you need to go stretch. I may not feel like it. But I know I have to do it because if I don't, I'm just going to be in more pain. And when you're in the midst of that chronic illness, you you need that support system or you need a way of learning how to cope in the Emotional Freedom Technique. It's also called tapping that is one thing that has really helped me but movement is very important, whether it's exercising if you're able to because we exercise is good for us. It decreases our chances of having heart disease, strength training, especially for women. And when I mean strength training, I don't mean you have to go and lift a huge amount of weights. lightweights on a daily basis are really important especially for women because women over 50 during menopause, get osteoporosis. So strength training is really important. And then flip, everybody needs to do flexibility. And that's just stretching. And yoga helps with that significantly, because you can find on YouTube, just light yoga things for anybody.
 
</strong>Michael Hingson ** 30:21
Tell me more about tapping, if you would, please. Yeah.
 
<strong>Samantha Rawlinson ** 30:24
So now I'm not somebody, I'm not a practitioner. But it's something I discovered, right around the COVID. Time. And what you do is you tap on meridians and your meridians go through your body. And the places you tap are like your head, your eyebrow, the side of your eye, under your eye, under your nose, under your chin, and your collarbone. And your meridians run all along these lines. And with tapping, you start with the negative and you you go through these tapping points and talk, you talk through the points of all the negativity that you're dealing with right now. And then you go back through the points, and you talk about the positive in and bring the positive around in. I can't tell you how much it has helped me with pain because it can bring my pain level from an eight down to a four in one session.
 
</strong>Michael Hingson ** 31:28
That's pretty dramatic. It really is. Why does that happen?
 
<strong>Samantha Rawlinson ** 31:34
Our bodies have energy, we're, we have energy all around us. And this is something that I think we need to look more and more into the eastern medicine really looks into the you know, does this type of stuff more than we do here. And energy healing is a real thing. It helps. And when you put that positive energy into it, it just, it turns things around for you. And you can use tapping for anything, you can use it for anxiety, depression, I'm having a bad day. I'm just trying to think of some of the you can use it for anything, you name it, you can use it.
 
</strong>Michael Hingson ** 32:19
It's it's all about it seems to me once again, redirecting what is going on in your mind. And it's getting you to refocus, and deal with against stress or whatever is happening or the the illness and taking away from the negative aspects of it. So it's all about a mental adjustment, it seems to me,
 
<strong>Samantha Rawlinson ** 32:44
it is it's hard to change your mental mentality all on your own. I know because I've really worked on it. And I work on it every single day.
 
</strong>Michael Hingson ** 32:55
Yeah. And it's, again, all about what we're taught, how do we how do we start to get our overall environment to change the way we deal with stress and all of these things to make all some of this go away? And that is I guess what I'm getting at is, collectively we're teaching ourselves to be so stressed and to be so frustrated and to have so many challenges. How do we deal with that?
 
<strong>Samantha Rawlinson ** 33:23
I think we need to as human beings, we need to come to that point of Okay, enough is enough. I've had it. I need to either learn how to do this on my own or find somebody who can teach me because we always we all get to a breaking point that we just can't do it anymore.
 
</strong>Michael Hingson ** 33:44
So growing up so you've got children, how do you help your children maybe start out, not going down that same path of negativity and stress,
 
<strong>Samantha Rawlinson ** 33:57
teaching them from the very beginning, which is very hard. If you're somebody who's already in that space and are able to learn this at an early age, teaching them at an early age is also very important. I've always been in the self discovery since I was in my 20s. And so both my children have always kind of been in the same thing. One of my children has anxiety very badly. And she she does a lot of these things to help control her anxiety. And it's not a it's a hormonal anxiety. It's something she inherited. So you can learn these things, but you have you have to want to learn them and so as a parent, I would teach my children then because you're giving them an advantage.
 
</strong>Michael Hingson ** 34:53
I was happy working for you with your children.
 
<strong>Samantha Rawlinson ** 34:55
It my Yeah, my oldest child. She's 25 And let me tell you She is far better at this because she's learned it from an early age.
 
</strong>Michael Hingson ** 35:08
are better at it than you, huh?
 
<strong>Samantha Rawlinson ** 35:10
Oh, yeah. Yeah. But that's because, you know, I was able to figure it out and go, Okay, I don't I don't want to do this. I don't I didn't want to teach my kids in. Do they have bad days? Yes, we all have bad days. But I know she's able to control herbs. My, my younger child who's 20? She's still she's still working on it.
 
</strong>Michael Hingson ** 35:36
Yeah, it still comes down to how we allow our surroundings, our environments to affect us. And it sounds like your, your older daughter is has accepted the fact that we can deal with this a little bit more in your younger one, it sounds like is still sort of not totally the point of saying, I can separate myself from a lot of this materialistic stuff.
 
<strong>Samantha Rawlinson ** 36:02
Right? She's still maturing, and she's in college, which makes it hard to separate do that separation?
 
</strong>Michael Hingson ** 36:09
Yeah, it is one of those things that that again, is all about choice, we choose to do it or we choose not to. And that is up entirely to us.
 
<strong>Samantha Rawlinson ** 36:22
It really is.
 
</strong>Michael Hingson ** 36:25
So you mentioned movement before and you mentioned exercise, is there a difference between just movement and dealing with chronic illness and exercise?
 
<strong>Samantha Rawlinson ** 36:35
So yes, there is. So we are bad, especially right now, because a lot of us are on Zoom calls, a lot of us work from home or work. Even people who work in the office, were bad about sitting at a desk for eight hours, that's a long time for your body to sit. Movement, you need to get up and move. And I don't mean you have to go run for 30 minutes, I mean, every hour, you need to get up and move your body, I don't care if it's walking down to the bathroom or walking outside for five minutes, we really should be moving on an hourly basis to keep the body moving. Because it prevents you. It helps your body from getting stiff, it keeps you flexible. And it just keeps you healthy.
 
</strong>Michael Hingson ** 37:28
I will say my Apple Watch yells at me because even when I get up to 4000 or 4500 steps, it says you don't take enough steps, which is probably true. But I do believe in moving around. And I do mainly work at home and from home. And right now especially my wife has been dealing with some medical issues with a serious wound from probably a pressure sore in her wheelchair. And it got so serious that it actually went to the bone and chose he was in the hospital for a month. So I keep a close eye on her. And we have caregivers that are that are now helping. But still moving around is important because as I've heard a number of times over the years people and talking about caregivers, and family members who are caregivers, you've got to take time for you too. Because if you don't you're not going to be a good caregiver and you're gonna eventually have your own serious issues.
 
<strong>Samantha Rawlinson ** 38:30
That is so true. Caregivers are the worst about taking care of themselves as our nurses. Because we're caregivers.
 
</strong>Michael Hingson ** 38:40
Yes. Yeah, by any standard you are. Yeah. And COVID. Again, and we talked about it earlier, has offered challenges, but it has offered opportunities. And I think there's a lot to be learned from doing more work ins, doing zoom calls, doing zoom meetings, we're finding out that you don't have to necessarily be in the office for eight hours a day, five days a week, you can and there's a lot of potential and being more productive by having time to work at home. But, but you also have to be disciplined enough to take advantage of the opportunities that that brings you. That is so true. So it is a major issue that a lot of us have to learn to give ourselves permission to make choices. And maybe that's the real issue is that we don't choose because we don't give ourselves permission to make choices.
 
<strong>Samantha Rawlinson ** 39:40
Right? That is so true. And we don't make we don't give ourself permission to make the right choices. Yeah. For some, for a lot of people. The easier route is the supposedly the better but I don't know where we got into that because it's not always better. Tell me more if you With, well, for instance, food, that, you know, we think, Oh, it's so easy just to run to the store and get this and this and that I don't have to make dinner. And I had that mentality. And I realized, oh my gosh, I can make a meal and 30 minutes, a healthy meal in 30 minutes. Whereas running to the store, getting the food coming home, that was 30 minutes, right there. Yeah. And, and when I cook at home, I, I spend like a fraction of what I would going out, especially right now with an economy. I think that's a big thing.
 
</strong>Michael Hingson ** 40:38
We used to go not go out a lot, but we would, we would use GrubHub or, or especially during the pandemic, and we will get stuff maybe twice a week. But now we don't, especially with Karen, my wife being the way she you know, she is she doesn't get up much or she doesn't certainly go out. And we're eating just fine. Thank you very much without going out without even ordering in from GrubHub or other services. And there are a lot of things available. But the fact of the matter is that we can produce things at home, and we can be a lot more creative. And it also gives us the time in being creative and being industrious enough to do things at home. It gives us the time to do something that allows us to get away from stress to
 
<strong>Samantha Rawlinson ** 41:30
Oh, yeah, definitely. And, I mean, there's days I don't feel like cooking, but then I have leftovers and I'm like, hey, I can just throw this together. And I just try to keep the you know, the certain foods in my fridge all the time. And and, you know, once you stop eating things like fried food, you don't want to eat it because it doesn't taste good.
 
</strong>Michael Hingson ** 41:58
Yeah, it's been not very hard for us to not eat a lot of fried food. And we got an airfryer earlier this year. So that makes the concept of fry food better.
 
<strong>Samantha Rawlinson ** 42:09
I know. I love my air fryer. So little side note here. My husband has a travel nurse and we we are sometimes in a hotel for weeks on end. We've lived in a hotel for three months at one point in their little kitchenette stuff is to be desired. Let me just say, I have learned how to cook everything out of the air fryer. I've even learned how to make cookies out of an air fryer.
 
</strong>Michael Hingson ** 42:39
So do you take your air fryer with you to the hotel? Oh, yes. Do you?
 
<strong>Samantha Rawlinson ** 42:47
Yes, I do. So I've learned how to make a lot of different things. In the airfryer it's kind of comical.
 
42:54
Well, we have one of these, the airfryer that has a lot of different functions. I have not made cookies. I've been given gifts of cookies that are frozen that you're supposed to. They're partially baked and you put them in and they've come out really well. But I I use it for a lot of stuff. And there's a an accessibe customer accessibe is the company that I work for us. It's a company that makes products that make websites more accessible. And through accessibe I discovered a company called Wild grain. And we did a podcast with the owner of wild grain. They make breads, specifically sourdough breads and very healthy kinds of breads. They started at the beginning or near the beginning of the Pong pandemic, it's wild <a href="http://grain.com" rel="nofollow">grain.com</a>. And so they ship nationwide. And the way they actually do it is they create the breads, they par bake them, they send them to you frozen, and then you put them in the oven on and finish the baking. And they're wonderful because the breads come out fresh. And and again, it's also completely healthy, no preservatives compared to other kinds of things. And I have found using the airfryer to create them and to bake them has been a wonderful tool. I'm gonna save some energy to Oh yeah,
 
</strong>Samantha Rawlinson ** 44:18
I'm excited. I wrote that down. I'm excited. I'm gonna check that out.
 
<strong>Michael Hingson ** 44:24
It's, uh, oh, it's great. It's a wonderful place. And it's absolutely worth exploring and getting their stuff from In fact, we've got to do an order a little bit later in the month. Yeah.
 
</strong>Samantha Rawlinson ** 44:36
And actually sourdough bread is actually really good for you sourdough bread, whole grain or whole wheat are the three to look for.
 
<strong>Michael Hingson ** 44:46
We haven't bought straight white bread for a long time. We we get whole grain bread or now we're really spoiled by the sourdough. And so he We get that in there. Dinner Rolls are wonderful. I haven't tried. In the first box, we got the Sena some sticky buns and I haven't tried them yet. I've got to do that. But I haven't found anything there that we really didn't like at all. It's absolutely scrumptious stuff.
 
</strong>Samantha Rawlinson ** 45:16
I'm gonna check it out because I love having avocado toast and sourdough. That's like one of my favorite practices.
 
<strong>Michael Hingson ** 45:23
Now, where are you located?
 
</strong>Samantha Rawlinson ** 45:25
Right now I'm in Tennessee. I'm originally my husband and I are from Texas. But he says, But yeah, we're in Nashville right now.
 
<strong>Michael Hingson ** 45:33
Oh, well, the neat thing about wildbrain is what they have done is partnered with bakeries all over the country. So they've given bakeries, their recipes, and they're under contract so that the food is prepared, much closer to you than Boston, where wild grain is located. And it shipped from the closest bakery to wherever you are. So that also helps. Okay, awesome. At the end, if you go, if you go back and look at all of our podcasts, you can find it and you can find the interview with with him and learn his whole story. It's a fascinating story.
 
</strong>Samantha Rawlinson ** 46:06
Wow, I'm gonna do that. Thank you.
 
<strong>Michael Hingson ** 46:09
One of the things that I wonder about is you we've talked a lot about food, what are good foods, and not necessarily so good foods for dealing with chronic illness.
 
</strong>Samantha Rawlinson ** 46:20
So the foods you want to avoid are foods that cause inflammation, so we might as well start with the bad, right. So red meat is red meat and processed meats are not they're very inflammatory. And they really can cause somebody with chronic illnesses, a lot of problems. So I would totally avoid those refined refined grains, white bread, white rice, pie pasta, white pasta, you can get whole wheat pasta now so that that would be a better choice. sodas, it doesn't matter if it's sweetened or unsweetened. I just actually read something with diabetics that unsweetened sodas can actually caused their blood sugars to spike hours later, which I had no idea. And then fried, of course fried foods. So those are the things you really want to avoid, avoid. There's a lot you can eat, that are anti inflammatory. Of course, most of your fruits and vegetables are very good for you. Fatty fishes like a salmon, trout tuna. And talk about anti inflammatory meal, you can take your you know fish like salmon, or trout or tuna and put it on a whole wheat tortilla and add your veggies on it and you have a whole anti inflammatory dinner or lunch right there. So it's super easy to eat that way. There's a lot of herbs and spices that you can use avoid salt at all cost. I think here in the US were really bad about not using spices and herbs and they can make such a difference in your meal. And then I really recommend staying away from the vegetable oils do things like olive oil, avocado oil, those are so much better for you. And then nuts and seeds are really that that's an amazing source of not only protein, but they're anti inflammatory and a great snack.
 
<strong>Michael Hingson ** 48:38
Yeah, I I know that I have not used a lot. I've never used a lot of salt. Sometimes I over salt by accident. I noticed. And I noticed that a lot. You you can't go completely in your life without salt. But you can certainly you can certainly determine how much you need. My brother was a big salt eater. And I know that wasn't necessarily a good thing to do at all, but it still happened. Yeah, my
 
</strong>Samantha Rawlinson ** 49:07
husband's terrible with the salt and Mike Pina at least tasted before you salt it.
 
<strong>Michael Hingson ** 49:12
Yeah. Well, that's it. I mean, yeah. So you need enough salt for cooking. But right now on the other hand, the exception to that rule is popcorn at a movie theater. But that's another story.
 
</strong>Samantha Rawlinson ** 49:24
Yeah, well, as long as you're not eating it every day, and popcorn is actually one of my most favorite snacks. I just don't put butter on it. And I I do put salt but not a lot.
 
<strong>Michael Hingson ** 49:37
Yeah, we don't we don't eat that much popcorn. Not as much as we should. But the point is that we don't as a result have a lot of butter on it. But that's pretty cool.
 
</strong>Samantha Rawlinson ** 49:45
And actually, you know what you can do at home you can put your nutritional yeast you can sprinkle that on it and it tastes like it's it tastes like cheese on it. Yeah, it's very good for you. Cool. Yeah.
 
<strong>Michael Hingson ** 50:01
So, I would assume that sleep is also something that can help with chronic illness and, and in general, I mean, the things that we're talking about are not just things that work for dealing with chronic illness, but things that give you a better life and help you anyway,
 
</strong>Samantha Rawlinson ** 50:17
exactly in these things prevent you from getting a chronic illness. So it's important that you start doing these things before you get to that point that you have something that now you have to control. So, yes, sleep is so important for so many reasons, your body really needs that rest, it needs six to eight hours of sleep. And these people who say all I need is four hours of sleep, I'm sorry that you can tell yourself that, but your body needs it.
 
<strong>Michael Hingson ** 50:46
Yeah. And it has like eight hours asleep.
 
</strong>Samantha Rawlinson ** 50:50
Oh, same here, I know, when I don't get sleep, I'm not a nice person. So sleep is very important to me. And I know people have a hard time either falling asleep or staying asleep. And with that, I suggest make sure you have a good nighttime routine. You know, turn off the lights, I like to read before bed. So just don't use a bright light or on my Kindle, I turn it to that dark level. So the I reduction, isn't it that I whatever they call that doesn't disturb me. And just have something that relaxes you that you could do before bed if your head if you're if you have a lot going through your head, keep a pad of paper or journal right there at your bed and write things down. That way it you can get it off your mind and be able to relax in in to sleep.
 
<strong>Michael Hingson ** 51:52
Have you written any books or done any writing to make all of this more widely available to people?
 
</strong>Samantha Rawlinson ** 51:58
I have not. I'm starting to work on this. Yeah, I'm pretty new at this. But yes, something to work on.
 
<strong>Michael Hingson ** 52:08
Something definitely to do. Well, I would gather so. So today, are you still nursing? Or what do you do with your world?
 
</strong>Samantha Rawlinson ** 52:18
So I am now a full time health and wellness coach in helping women but I helping anybody. At that point. If I can help them change their mindset and change their negative behavior behaviors into positive behaviors. I find that it's a success. So no, I'm not working in a hospital or anything like that. But I'm using nursing in a different way right now.
 
<strong>Michael Hingson ** 52:50
Well, if people want to learn about you, and maybe take advantage of your skills and your services, how do they do that?
 
</strong>Samantha Rawlinson ** 53:00
I actually have a website. It's <a href="http://SamanthaRawlinson.com" rel="nofollow">SamanthaRawlinson.com</a>. I made a spell please. Yes, it's S A M A N T H A R A W L I N S O <a href="http://N.com" rel="nofollow">N.com</a>. Okay, and all my information is on there. My Facebook group is on there. I did think that Instagram is on there, not that I really get on Instagram anymore. That's become more of a hassle. Yeah, and my emails on there also, and I on my website, there's a place where you can make a direct link to make an appointment for a third free 30 minute call just to see if I can help you.
 
<strong>Michael Hingson ** 53:49
You have people all over that you work with clients all over? Yes. Great. Well, I really appreciate all of the knowledge and the insights that you've given us and I hope that you who are listening out there, appreciate them as well. I'm sticking with wild grain and good sourdough bread. But that's another story. And I would suggest though, that anyone wants to reach out to Samantha please do so. I don't think we really talked a lot about the fact that I owned I don't know whether I even mentioned it at first that we met Samantha through Podapalooza, again, pata. Podapalooza is a fun program. And it is you have to start a podcast, Samantha.
 
</strong>Samantha Rawlinson ** 54:34
I guess I do.
 
54:37
Well, thanks again, Samantha for joining us and thank you for listening. We really appreciate all of you being here. I'd love to hear your thoughts and comments please reach out to me via email at Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is M I C H A E L H I N G S O N. We love to hear your comments and your thoughts and we certainly ask that you please give us a five star rating wherever you're listening to the podcast. But let us know your thoughts. And if you know of anyone else, including yourself who might want to be a guest on unstoppable mindset, please reach out to me via email. I'd love to hear from you once more. Thanks for listening and we hope to see you again next time.
 
**Michael Hingson ** 55:35
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Growing Nurse with Samantha Rawlinson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0a55c209-bf96-4f0e-b517-dae7775bb306.mp3?source=rss&amp;ext=asset.mp3" length="47691326" type="audio/mpeg" />
<itunes:episode>115</itunes:episode>
</item>
<item><title>Episode 114 – Unstoppable DEI Program Manager with Chelsea Hartner</title>
<guid isPermaLink="false">https://pinecast.com/guid/8e353422-6071-4cab-ba5f-13aef8116913</guid>
<pubDate>Fri, 31 Mar 2023 10:00:06 -0000</pubDate>

<itunes:duration>01:16:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/541b802a-f051-4527-91b4-93f745b64d35/UM114-Chelsea_Hartner-Coverart.jpg" />
<description><![CDATA[<p>I am fascinated by the number of persons I have had the honor to interview on Unstoppable Mindset who have a diagnosis that was made during their adult years related to some kind of neurodivergent situation. Most all have said that the later diagnoses came about due both to a more educated world as well as a greater acceptance of what we view as mental disorders. Chelsea Hartner is such a person. Like others we have met, Chelsea has used her diagnosis to take a leadership position concerning educating others about and promoting acceptance of issues such as ADHD and autism.</p>
<p>Chelsea is quite engaging and was quite willing to tell her powerful story and how she became a DEI program manager for North America for Allegis Global Solutions, a leading workforce solutions provider to over 100 countries worldwide. She provides many insights into what companies, HR personnel and in fact all of us can do to create a more inclusive environment not only for persons diagnosed with any neurodivergent issue but for anyone who is different from what we think of as the norm of society.</p>
<p>This interview is powerful and will definitely inspire you to be more open to exploring hiring anyone different than you. I look forward to learning your thoughts.</p>
<p><strong>About the Guest:</strong></p>
<p>Chelsea Hartner is a dedicated leader, neurodivergent advocate, and diversity, equity and inclusion (DEI) practitioner.</p>
<p>She currently works at Allegis Global Solutions, a leading workforce solutions provider to over 100 countries worldwide, as a DEI Program Manager for their North American region. She focuses on driving DEI initiatives that directly impact the organization’s people and culture. Through her work, she aspires to minimize obstacles for people of all diverse identities to have equitable opportunities to reach their full potential in the workplace and find belonging.</p>
<p>Chelsea’s recent accomplishments include earning awards in DEI in her previous role and achieving contest milestones for her efforts in supporting STEM recruitment. Additionally, Chelsea is most proud of an article she recently published on LinkedIn outlining how best to support folks with neurodivergence in the workplace using examples from her diagnosis journey entitled <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_pulse_neurodivergence-2Dinclusively-2Dleading-2Devolutions-2Dhartner-2Dvernarsky_-3FtrackingId-3DhDIbkwkaQhaj0wUC40vigg-253D-253D&amp;d=DwMFaQ&amp;c=_EdSgJoS8igo01XnekBu_azVXoUPxJkwz9O2AzwhBbE&amp;r=-FLlvqXE-PdierVZnyDB0Jg7HkGcveBqRGed48zMOF0RUpH4qRchKd7lOzK3LlC7&amp;m=c6m_Ve7X9vdvNVdYcxzcoFSgg2tnCPSlXr_iH0fm5bj0WJeFwLKFgKSP9fmaRybv&amp;s=WzomzhYaJV3mBBxb8WxbVW_ylXmUWz5X9zE4NPuyOuM&amp;e=" rel="nofollow">Neurodivergence: Inclusively Leading Evolution’s “Specialist Thinkers.”</a></p>
<p>Outside of her work, Chelsea is currently pursuing her MBA at Western Governors University. In her free time, she is an avid foodie and enjoys travel. She loves going to concerts, listening to podcasts, and spending time with her husband and two cats. As a 2013 vocal performance graduate from the University of Michigan Flint, she is also very passionate about music and the arts.</p>
<p>You can connect with Chelsea or stay up with her work by following her on LinkedIn: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.linkedin.com_in_chelsea-2Dhartner-2Dvernarsky-2Da296b711a_&amp;d=DwMFaQ&amp;c=_EdSgJoS8igo01XnekBu_azVXoUPxJkwz9O2AzwhBbE&amp;r=-FLlvqXE-PdierVZnyDB0Jg7HkGcveBqRGed48zMOF0RUpH4qRchKd7lOzK3LlC7&amp;m=c6m_Ve7X9vdvNVdYcxzcoFSgg2tnCPSlXr_iH0fm5bj0WJeFwLKFgKSP9fmaRybv&amp;s=oPKQZq4z-az2Hq-iEzbQNbeGRhj6bHPgBTO6XhooN9M&amp;e=" rel="nofollow">https://www.linkedin.com/in/chelsea-hartner-vernarsky-a296b711a/</a></p>
<p><strong>How to Connect with Chelsea:</strong></p>
<p>My LinkedIn: <a href="https://www.linkedin.com/in/chelsea-hartner-vernarsky-a296b711a/" rel="nofollow">https://www.linkedin.com/in/chelsea-hartner-vernarsky-a296b711a/</a>
My article on neurodivergence: <a href="https://www.linkedin.com/pulse/neurodivergence-inclusively-leading-evolutions-hartner-vernarsky/?trackingId=8t82dTuKTgKcgqAGi%2BQBXA%3D%3D" rel="nofollow">https://www.linkedin.com/pulse/neurodivergence-inclusively-leading-evolutions-hartner-vernarsky/?trackingId=8t82dTuKTgKcgqAGi%2BQBXA%3D%3D</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, thanks for being here. And this is another episode of unstoppable mindset. Today, we get to chat with Chelsea Hartner. We've been working at this for a little while getting it all set up. We've had to postpone a couple of times for one thing or another. And we can't even blame the weather, although it's always fun to try to do that. But nevertheless, here we are. And Chelsea works in the world of diversity, equity and inclusion. I'm looking forward to having lots of chats about that. Dealing with neuro divergence, looking forward to chatting about that, and anything else that Chelsea wants to talk about. So Chelsea, welcome to unstoppable mindset. Thanks for being here.
 
<strong>Chelsea Hartner ** 02:02
Hi, thanks for having me. I'm excited to be here.
 
</strong>Michael Hingson ** 02:05
Well, then let's just start by you telling us a little bit as I love to do about you growing up where you came from, and all those usual kinds of things that kind of got you started where you are.
 
<strong>Chelsea Hartner ** 02:19
Yeah, absolutely. So I have I'm born and raised in Michigan. I have stayed here pretty much my whole life. I've done some travel. But other than that, the Great Lakes keep calling me back. So I stay in this area here. Um, I grew up I was I was born in a city called Grand Rapids on the west side of the state of Michigan. You said you've been there? Yeah,
 
</strong>Michael Hingson ** 02:44
I did a speech there. Several years ago, the Lions Club sponsored me to come and do a speech. And there were some celebrations going on, I think was around September 11, actually, and it was a Boy Scout function. But they had me come and speak. So yeah, I've been there.
 
<strong>Chelsea Hartner ** 02:58
That's Grand Rapids is one of my favorite cities. Still. I wish I never moved, but gotta move where your parents take you and your child's parents. Yeah, those parents. But eventually, I ended up moving to a small town in Mid Michigan. And that was pretty much where I was born and raised, which is, it's called a Wasco. It's a small town just in the middle of the state. And then I grew up there with two older sisters, my parents, and I pretty much have always been involved with various different activities. I was acquired nerd. So I studied classical music since I was eight. And I've always been in choirs and performing and singing and doing community theater. And that eventually led me to college where I went and moved to Flint for the University of Michigan Flint where I studied vocal performance.
 
</strong>Michael Hingson ** 03:55
How'd that all work out?
 
<strong>Chelsea Hartner ** 03:58
Well, I'm in DNI now. So definitely was a transition for me changed
 
</strong>Michael Hingson ** 04:03
alone guy. Yeah. Why did you? Why did you do that? What What kept you from not only getting that degree, but then continuing down that path and being in a music career.
 
<strong>Chelsea Hartner ** 04:16
There were a lot of factors. I think, predominantly, one of the largest ones was it just really wasn't the lifestyle at the end of the day that I really wanted. I had a lot of various life circumstances that kind of played into changing deciding to change directions after college. And one of those was deciding, you know, I wanted to have a family. I wanted to be a little bit more settled. I didn't want to have to keep auditioning and never really know where where my next job is going to be because when you pursue things like opera, when there's when when singers are at and Opera House performing, they're auditioning for their next gig. So they're auditioning for, they're always auditioning, there's never like consistency. And it just got to a point to where I just realized, I couldn't do that it wasn't something I want, I couldn't afford to do that into. I just, I wanted to have a family and wanted consistency, I wanted benefits. And so at the time, I was selling suits, I was working at Men's Wearhouse selling suits. And I was working very closely with my store manager. And he helped me to discover that one of my biggest passions was relating to people and building relationships and making an impact in people's lives. And so I started to think about, well, maybe I want to do HR, maybe I want to go down that route. But it was really difficult to build a career and that when you don't have a degree in it, it's very, very hard. And then recruiting came up with a friend. And they were like, you don't want to do HR HR is too much paperwork you want to do recruiting. So I started looking into recruiting jobs. And when I ended up finding a recruiting position, it ended up being pretty life changing for me because it eventually led me to D and I, while I was there, I was recruiting for the last five years. And as a recruiter, I was also pulled into a lot of conversations within diversity, equity and inclusion. And then I started leading it for my team. And then I was a chair for my team. And then I was pulled into our executive council right before I left for a program manager role in it. So it was quite a good zigzag. I call it a zigzag. It was a good zigzag to get to where I'm at today.
 
</strong>Michael Hingson ** 06:50
So when you were a Men's Wearhouse, did you ever get to meet George?
 
<strong>Chelsea Hartner ** 06:54
Oh, no, he sadly was no longer there when he sold there. Yeah, I've heard I've heard so many good stories about him. No,
 
</strong>Michael Hingson ** 07:03
I, I remember some of the old original Men's Wearhouse commercials with with him. And I know that he sold it. And he's no longer there. But but I've occasionally gone to get some suits and things and Men's Wearhouse. And I've actually found people who did get a chance to meet him. And they say the same thing that the stories have all been very positive.
 
<strong>Chelsea Hartner ** 07:26
Yeah, he was a he was a good influence on that store a good leader at that time.
 
</strong>Michael Hingson ** 07:31
Well, everybody moves on. So you know, so you. So you are now a program manager? So what is a program manager in terms of being different than what you used to do?
 
<strong>Chelsea Hartner ** 07:44
That's a great question. So I have always done production roles. Sales is production recruiting is production. It's all about how many? How many calls you make, how many people you talk to, you know, in recruiting, it's, it's always about how many people are you helping to get jobs, you know, there's a lot of just milestones that you have to be hitting from hourly, weekly, sometimes monthly basis quarterly, you know, there's just always, these are our numbers. And we have to maintain these numbers, or these are our daily goals and things like that. And program management is not production. So it is not like fast paced, it's not urgent, it is very strategic, it is change management, it is building relationships, making changes and are making influential and strategic changes. And a lot of that is more spaced out over time. It's a lot. It can be frankly, it can be slower. But it tends to be more rewarding, because the impact is bigger once like that program has been achieved. What are the whatever that might look like?
 
</strong>Michael Hingson ** 08:58
So is that a program essentially, within your company, as opposed to doing recruiting? Or do you still get involved in recruiting directly? Are you now kind of helping to shape policy in a lot of ways?
 
<strong>Chelsea Hartner ** 09:10
I'm more I'm more involved with our DNI specific initiatives. So it's not so I don't I don't support recruiting anymore. I've done some, some additional updates, like on some of our recruiter training, but I haven't showed that but I don't specifically support that. So my primary focus in my with my team is within. So I guess I'm backing up a bit because it's a lot easier to explain this way. So we prioritize our initiatives within three pillars. So we have workforce, workplace and marketplace. And each one of those has a different focus. And so it's probably easier to think of it more like the people of the organization, the environment of the organization and how we impact our Customer, I specifically focus within the environment and the people buckets. And so my initiatives and goals are all about driving effective change in strategy across the organization as it relates to DNI for our people, that eventually will also impact our environment.
 
</strong>Michael Hingson ** 10:19
So for you, how did you get involved in really doing dei kind of work? It because that's clearly a whole lot different than vocal and even directly recruiting and so on, what kind of was what pushed you to do that?
 
<strong>Chelsea Hartner ** 10:37
I had somebody pull me into it. Um, so I had an instance where I felt like I wanted to quit. And I wasn't very, I didn't feel like I was I was having a, I didn't feel like I was fitting in with my team, I didn't feel like I was making deep connections with my team, I was really struggling with being able to find meaning, just specifically within the culture of my team. And I went to one of the, like, there was only a handful of female leaders in our office at that time. And I mean, this was five years ago. So a lot has changed since then. A lot has changed since. And I went to, I went to her it and I just kind of shared with her what I was struggling with and where I was that and she said, you know, Chelsea, I think the reason why you don't feel like you're you fit in is because you're not meant to fit in, you're here to change things. And I'd really like you to, you know, join me in the next DNI call that I like, you can shadow me on the nasty and I call that I have with the company. And so that was really how I got into it. It really wasn't anything that I had initially initiated because they didn't understand it. I came from a background that didn't even have DNI. So I had no idea what this even was. And I was in here I am thrown into a team that actually really, really does a lot of work within DNI. And but I was still new. And so I still didn't understand it. And so ever since she pulled me into it, I started to shadow her meetings and listen to the phone calls and kind of the things that they were talking about it about, and I would translate it back to my office into my team. And then I eventually started to lead in that capacity across the team and help develop more diverse hiring initiatives. And then I started to help with just kind of thinking through diversity and inclusion and what that meant for our specific pocket of recruiting and, and training and development. And then eventually, an opportunity opened up at our sister company where I'm at now. And that's how I eventually came over there. Because there, there was an opening for program manager and I had all this experience that I was doing on the side to my recruiting role that prepared me for this.
 
</strong>Michael Hingson ** 13:10
So the whole idea of recruiting and the whole environment that you had certainly had to help prepare you for doing this, which is I think what you're saying,
 
<strong>Chelsea Hartner ** 13:21
totally, yeah, there's a big element in recruiting that I think is highly underestimated. And it's really just building true authentic relationships with people. I think that the best recruiters out there actually build authentic relationships with their people, they know their contractors, they have they have they build the rapport with them from the beginning throughout their contract work at the at the client. And that ultimately, at the end of the day was the most rewarding part about being a recruiter. But doing the work with my team ended up ended up supplementing my my y as Simon Sinek likes to likes to talk about the y and that that's a really big thing with me is the y. And for me specifically, it got to a point to where I had I felt like I really mastered recruiting, I felt like okay, I'm good. I you know, I've hit some milestones, I've won some I've won some acknowledgments here. But I think it's time for me to to look and see what else I could do that makes a bigger impact. And my why change for me in those five years of recruiting from making an impact with helping people find their next career to helping people in the organization find their next career because I wanted people in the organization to start feeling a better sense of belonging and to feel that there's an opportunity for them across the organization. And so that kind of shifted for me, and that's when I was like, Okay, I think it's time for me to step out of recruiting and actually move into this other area.
 
</strong>Michael Hingson ** 15:01
Well, you also mentioned to me when last we chatted, and I think it's in your bio, that you had a medical diagnosis that probably has had some impact on you. Can you maybe talk about that a little?
 
<strong>Chelsea Hartner ** 15:14
Yeah, definitely. Um, so in 2020, like most people, I started seeing a therapist. I think that there's just a lot of things that were kind of kind of catapulting me to seek additional help. At the time, my fiance and I had to push our wedding back, because we were supposed to get married in 2020. And we had to push it back. And there was just a lot going on. And I was really struggling through it. And I started seeing a therapist, who I actually found through my company's EAP program. So to anybody who's listening or watching, if your company has an EAP program, I highly recommend that you look into it. He is EAP is part of the benefit program
 
</strong>Michael Hingson ** 16:04
understands, but it stands for oh, that's a great.
 
<strong>Chelsea Hartner ** 16:07
Oh, you got me. I actually don't know what it stands for. But I can share that with you.
 
</strong>Michael Hingson ** 16:12
Program or something like that. Yeah, I think
 
<strong>Chelsea Hartner ** 16:14
I pretty sure you're right. But that's how I found my my therapist, and she brought up to me I was having a pretty deep session. I don't quite remember what exactly he was talking about at the time. And but she just brought up have you ever been diagnosed for ADHD? And I was really taken aback. I actually kind of got a little defensive. Initially, I was like, no, no, I haven't. I haven't been diagnosed for that. No, nobody's brought that up. No, that's not me. But my sister's have ADHD. And she's like, really, they have ADHD? And so why haven't you know? Like, why haven't you looked into it? Like have you just had has it just not ever come up. And it's not that I hadn't ever come up. It's I think that my sisters when they were both diagnosed, they both encouraged me to look into it. And at the time, I was like, No, I'm not not hyperactive, bouncing off the walls, you know, all the stigmas that come with ADHD, little like young boys in elementary school. Like, that's initially where my head went. And it was really awful. Like looking back, and realizing that this stigma that I had about ADHD actually limited me for so long with getting my own diagnosis, and potentially my own support for years. Could have really helped, but it probably in many ways did hold me back that I just didn't notice. But after, you know, after she brought it up, I talked to my sisters about it again, because this was the first therapists like I've been in and out of therapy, I've always kind of like I promote therapy. And I'm a big, big proponent of mental wellness. And I've been and I've always seen therapists off and on, but none of them have brought this up. And so I talked to my sisters about it in more detail. And I started to do a lot of research, a lot of research, just an astronomical amount of research on what ADHD is, how the symptoms really show up, especially in especially for females or for people that are socialized as females. And I think that I eventually just kind of said, Okay, I think I'm ready to explore this a little more. So she referred me to somebody and it was confirmed that I have combined ADHD. And I got that diagnosis in 2020. And that definitely has impacted has played a major role actually, in my career and how I approach work, and just about everything that I do now, I think that it's just having the blinders pulled off my eyes, has just really confronted me like I'm constantly in confrontation with it in a positive way, just like acknowledging the real elements of who I am for the first time in my life.
 
</strong>Michael Hingson ** 19:17
So you weren't diagnosed for a long time. And I will tell you I've had a number of people on unstoppable mindset who have been in the same kind of position that is they didn't get diagnosed until later in life for whatever reason. But how has it made a difference for you what maybe I should start and go back a little bit what are kind of the things that demonstrate and manifested that you had ADHD? So what what kinds of experiences do you did you have that led people to diagnose you with it and that is in terms of your, your personal experiences.
 
<strong>Chelsea Hartner  </strong>19:55
I think some of the most common ones for sure are impulsivity, impulsivity. He is a huge symptom in various ways. But for me, it was specifically within behavior. Like there's just a lot of like behavioral impulsive, react like impulsive reactions, struggling with emotional regulation. executive function was a big one executive function by far shows up the most as a project program manager than I think I've ever experienced before. And I well, and that might not be true now that I'm saying not just because I know for sure it impacted my education, because I was a fairly mediocre student, I was very, very average. But I struggled in this in the school in the schoolwork. And in the classes that required a lot of steps, like math, chemistry, jump, like all of those ones, where there's just a lot of steps, it was very difficult for me to actually put the right thing or to put things together in the sequences that it needed to do to get the correct answer. And I definitely struggle with over rumination. So I think one term that comes up a lot for ADHD within the ADHD community is rejection sensitive dysphoria. So like having this innate sensitivity to just rejection and just overwhelm and increased anxiety and a lot of times, especially within females, and people that are raised as females that we struggle with anxiety and depression. And oftentimes, those are comorbidities to our ADHD, but they can often disguise their ADHD symptoms, which is also one of the reasons why a lot of our diagnoses are in our adulthood, when our structure and our systems in place have been jolted like COVID, for example, when COVID came all of my structure and and processes and system and routine out the window gone. And it just made life hectic and chaotic and overwhelming, and very difficult for me to process. And that eventually exposed What I didn't realize I had my whole life. Until that moment.
 
<strong>Michael Hingson ** 22:20
Yeah, it's, it's, it's fascinating to hear about it. As I said, I've had other people on the podcast who have talked about it too. And that once once they realize, and once you discovered what was really going on, it had to bring some peace to your world, I would think sometimes. Well, at least you know what's going on?
 
</strong>Chelsea Hartner ** 22:47
Yeah, you know, and I think and, you know, speaking vulnerably I would imagine, you know, anybody listening that this might, might resonate with them, I think that, um, initially, there was a lot of feelings of shame. If there was a lot of feelings of feeling just like I missed out, like I could have had, I could have had support, I could have had necessary accommodations, I could have had so much more help. Had I known sooner, I would have been able to explain a lot of the things that I don't know how to explain an advocate for myself today. If I would have known years ago, because I would have been, I would have lived with it for so much longer. And not that I'm haven't lived with it this whole time, but in the acknowledgement of living with it. And you kind of go through this feat, this period. I've heard I've heard other women express this, that you kind of go through this period of almost like mourning, because it's like a total jolt to your identity. Like you, you don't realize that it really does. It really it really does impact who you are and how you see yourself. And then when you end up having those neurodivergent moments are those ADHD moments. Initially, once you start with once you can identify them and you you're able to acknowledge what's happening or what's going on in your mind or what you're struggling with is a symptom of your ADHD or your neuro divergence. It's kind of this initial feeling of just Shame, shame and upset, shame, disappointment upset, but then you eventually move through that. And I finally gotten to a point where it's not that I don't struggle with that because I definitely still do, but I'm able to acknowledge okay, like I have tools now to help me get through this moment to help me overcome this. And I can manage this moment And I know how to communicate this now to my manager on what I need and the support I'm looking for from them. And they're able to help provide that for me, because I'm able to advocate better for myself. But initially, it was very difficult. So sometimes there's peace, and sometimes there's still frustration.
 
<strong>Michael Hingson ** 25:23
Yeah, hopefully it lessens over time, but we all get locked into the shoulda, coulda, woulda kind of thing really tends to create a lot of problems rather than dealing with acceptance and recognizing, okay, there's nothing I could have done about this earlier, because I didn't know. And now it's time to move forward. But I would think that as you just described it, now that you have been given this, I'm gonna put it this way gift of a diagnosis that allows you to move forward and recognize more about you, that must make you a lot stronger program manager in dealing with diversity and inclusion in what you do on the job, because now you can deal with it from experience.
 
</strong>Chelsea Hartner ** 26:12
I appreciate I appreciate that. I hope it does. I mean, that's, you know, I hope that, uh, I use it as that. Because there's, especially within the disability community, it's so diverse, like, there are so many different layers and intersectionalities that meet within disability and the fact that really, disability is a minority group that it can impact any single person at any point in time in their life is astounding. So it's it's definitely something that has catapulted like, the things that I struggle with, and what I look at, and how, and how it impacts me, has helped me be able to be a bit bigger advocate a stronger voice, for other people with disabilities and other dimensions of diversity. Because there's just there's there is a different kind of, to your point, there is a different tie to it. Now, I'm invested in it in my self, as much as I'm invested in it for others, but there's but there is a different type, because I can identify a little bit closer to it.
 
<strong>Michael Hingson ** 27:25
The the whole idea of disability is so frustrating in some ways, because, as I put it, and I haven't seen a better way to put it yet. We don't recognize in the world that disability does not mean a lack of ability. And so unfortunately, if you were to be looking for a job, for example, and say you have a disability, you'll probably just be dismissed. Because we have such a prejudice about the word, when in reality, disability does not mean a lack of ability. It is a characteristic. But it is only a negative characteristic if we choose to allow it to be and if we allow others to decide that it's a negative and a problem. Because the reality what it really means is we're different, in some ways, but everyone is different. I love to tell on this podcast that in reality, every single person with eyesight has a disability, you guys are light dependent. And you don't get you don't get along well without light in your lives. And Thomas Edison invented the electric light bulb and the others who were involved in that invented the electric light bulb to hide your disability and give you light, day and night. But the reality is it doesn't change the fact that you have a disability, which gets to show up every time there's a power failure or anything like that.
 
</strong>Chelsea Hartner ** 28:47
Mm hmm. Yeah, I've heard you mentioned that I'm former podcast and you know, and it breaks my heart because I can't say that that's not true that that has not impacted people because the reality is, is that the reason why people say that they struggle with disclosing that they have a disability is because of the fear that they could be rejected from a job that they might not get, that they might not get the promotion that they're looking for, that they might not be taken seriously within their company is very real. I'm really thankful that I that I work for a company that's that is very inclusive, we encourage people to become to work as their authentic selves. Which is why I I am comfortable with disclosing and sharing openly about my neuro divergence and what I need. And that is one of the things like the fact that other people do experience that in their careers motivates me that much more within within this field to continue to pave the way that nobody will ever feel that way. Wherever I work,
 
<strong>Michael Hingson ** 30:02
yeah. And the fact is that the barriers start to break down. When the person who is different, the person with a so called Disability is involved in a job, and others get to know them. And I realized that the fear and the stigma about disclosing any kind of disability is strong. For some of us, we don't get that option. But but the fact of the matter is that once people really get to know us, and they accept us, then we have a much greater opportunity to disclose and educate. But the fact is that, again, disability should not mean lack of ability. And we've got to get society in general to accept that, which really means that we all have to work harder to educate, and to help people move along and become better and more informed than they are. And so bless you for what you're doing.
 
</strong>Chelsea Hartner ** 31:08
Thank you, you know, you said two things that that made me think you said, it's my ADHD coming in. So I'm trying to recall right now. So I'm just kind of tracing back a little bit. But one of the one of the things that you said, that just really stood out to me, and you said it a couple of times now is it doesn't mean in a disability doesn't mean inability. And I think that there's a breakdown where a lot of people still struggle with just using the terminology disability. And, and I think that the more consistent that we can be, and the more the more visible that we can be, the less we are, the more we'll continue to just break down those stigmas. stigmas, break down those those perceived notions of what that means. But the other thing that you mentioned was about the more they get to know you, right, and education. What I want to when I want to help limit is that that emotional way of education is on is on the person with a disability to educate their team like that that's an emotional weight that they should not be carrying. That's something that the leadership team needs to be prepared in advance on how to ensure that they're leading inclusively, and that their team is prepared on how to be inclusive team members, to whomever that person is that's joining their team. That's where DNI comes in to help create policies, but to also help provide tactical tools that leaders can use to to build an accommodating and inclusive workforce.
 
<strong>Michael Hingson ** 32:44
I would say that, the more comfortable each of us are with our differences, however, then the better we'll feel about being part of that educational process. I do think that, in reality, most of us are treated the way we are because of a lack of knowledge. And because there is fear, and I appreciate the fear. But the lack of knowledge is something that we're in the best positions to address, and change. Not that we're going to just go out and preach all the time, but but the fact is that we're the best teachers, if we're comfortable enough to be able to do that. And I think it's something that we do need to, you know, to look at, we shouldn't be hired as token teachers. But teaching is part of what we can do, and should do. So for example, I've talked to people who happen to be blind, who get very offended when someone comes up and talks with them about being blind. And what's it like and all that and, and some of the blindness related organizations have helped create those frustrations because of how they've treated blindness. But the fact is that if we get comfortable ourselves and recognize that we're the best teachers, and think about that and internalize it, then we are in a better position to move forward and help others understand really what's going on. And the reason I stick with using Disability is what are their terminology is are people talk about differently abled, I'm not differently abled. The fact that I'm blind doesn't make me differently abled, I'm still able in the same way I may use different techniques or a different product. But women and men do that all the time. Left handed people are different than right handed people in some ways, but you don't call them differently abled. Chris, you don't call them persons with disabilities necessarily all the left handed people are in a minority. But we've got to get beyond being uncomfortable saying that like it is
 
</strong>Chelsea Hartner ** 34:48
yeah. And that's, that is my that's my point is that the more transparent we can be, the more visible we can be. So that's how we break down those two ears and stick are stereotypes and stigmas. And I do understand your point in regards to like the education of women. Because, you know, from somebody within DNI there, there is a lens there where there are certain demographics and certain identity groups that they're tired. They're tired of carrying the load of educating they're sure. But I do think that there is an element of partnership and collaboration, that that some people that are comfortable with doing that can do that. But as a person of the DNI team, we don't want to put that expectation on our people to do that is
 
<strong>Michael Hingson ** 35:42
correct. It is something that we should want to do and do when we can. But we shouldn't be hired with that obligation in mind.
 
</strong>Chelsea Hartner ** 35:50
Right? Yep. And that's why it's really great when companies have employee resource groups or business resource groups, because employee resource groups will call them ERGs, and business resource groups, which are BRG. So, those groups of folks, when they have their communities, they're great platforms for helping to drive that inclusive culture and break down those barriers even further, because now you have a community, a group of people within your organization, who are speaking loudly for who they're representing, and helping to uplift and advocate for, for what they need.
 
<strong>Michael Hingson ** 36:31
Well, let's really get to a slightly different subject and get to the meat of all this and get to the real realities that we have to face. You have two cats. How do they fit into ADHD? They're always demanding.
 
</strong>Chelsea Hartner ** 36:44
Oh, I love my cats. They I mean, they love my ADHD because I'm always playing with
 
<strong>Michael Hingson ** 36:50
well, when and it's always about attention demand from a cat, right? So same thing.
 
</strong>Chelsea Hartner ** 36:57
Oh, yeah. Yeah. Rosie and Cedric and they are care. They're everything for me. I'm definitely a cat mom.
 
<strong>Michael Hingson ** 37:09
higher priority than husband since it fiance is now husband, right? Yeah. Did you guys get married?
 
</strong>Chelsea Hartner ** 37:15
We got married in April of 2021. All right. Yeah. So we got married a year later, we pushed it out to the spring. We were originally supposed to have a fall wedding and in 2020, and we had to, we had to cut the gasless which was really difficult. We had to cut it quite a lot just because of the requirements in the state. But we ended up having a beautiful wedding and the spring it was literally the only day the whole week. That didn't rain. It was beautiful.
 
<strong>Michael Hingson ** 37:41
That's great. Yeah, well, congratulations. So who has the higher rank in the pecking order? The cats who the husband?
 
</strong>Chelsea Hartner ** 37:50
Well, he would say the cats I don't know if I would argue with him.
 
<strong>Michael Hingson ** 37:56
I know hard cats are pretty demanding. We have one or I have one. My wife passed last month. So it's pretty sad. But the cat has decided that that I can serve its needs. So I am the the main person who carries out the wishes of she who must be obeyed at all times.
 
</strong>Chelsea Hartner ** 38:17
Yeah. Oh, you've been chosen?
 
<strong>Michael Hingson ** 38:21
Or co opted. But yeah. Well, so you in terms of all the fishes with disabilities and so on what what really got you to the point of accepting the ADHD and and that you really are different and that's okay.
 
</strong>Chelsea Hartner ** 38:44
Yeah, so, earlier this year, my company invested myself and a handful of our enable ERG leads. So enable is our persons with disabilities employee resource group, and we had several people from the globe that got the opportunity to attend disability and virtually this year and the whole topic like every topic that that was aired for us to be able to watch virtually was all about disclosure and visibility and and especially the importance as it applies to those in leadership so like manager roles, executive leader roles, Director roles like that we it's really, really important that especially when you're in a quote unquote, leader role, that you are that much more visible and authentic, because if if you're not, then you're not really establishing that it's safe for people to disclose their true selves with within the company. And there was a speaker, I wrote her name down because I knew I would forget. And her name is Ebony Thomas. She is the president Have Bank of America I believe a specific group, but I can't recall, I didn't write it down. But she works for Bank of America, me Thomas. And she specific I wrote verbatim, because they're close it out to me. You can't be your best self if you're hiding yourself. And that just really, really resonated. But like it just I think that at that time, I was still fighting against who I was this ADHD, how I was really impacting me, especially as a new program manager, because I was still really new in my role at the time I got the opportunity to, to attend this conference virtually. And that just like, resonated against all the walls in my head in my heart. And ever since then I was just kind of like, you know what I'm not, I'm not doing justice to anybody else that might be struggling with the things that I struggle with, or going through things, even bigger than what I'm going through, if I don't just step up and just own this, and visibly within my organization. And so that was when things really changed for me. And I just, I just decided, hey, this is who I am. And I have to own it, I have to own it in myself,
 
<strong>Michael Hingson ** 41:15
you internalized it and you made a decision. And that that's, I think, the biggest key to so many different things. I'm writing a book about fear. And that's one of the things that I talk about is internalizing and making decisions, we're so afraid, and we're taught to be afraid of so many things unexpected life changes, things that happen to us. And we just create these fears. And we don't learn how to allow our minds to step in and go wait a minute, do I need to be afraid of this? Or can I use the fear to help be a a motivator? And can I use it to help me learn more and make more intelligent decisions? Because when we become as I call it blinded by fear, we tend to get to the point where we can't make decisions, you clearly went a different way, which is great.
 
</strong>Chelsea Hartner ** 42:12
Yeah, I one thing that I definitely get from my dad is I am a bit of a fighter. I definitely have never, I've always been. I'm just really, I'm just really good at being able to, to shift the mindset, especially when it's needed. And I think that I just hit a wall of, I can't continue to be fixed mindset, like I have to, I have to open up I have to, I have to shift this or I'm just going to continue to spiral in anxiety and frustration. Until I until I own this and can accept this in myself. I can't expect anybody else to I can't expect anybody else to accept this part of me. Like I have to I have to accept it first.
 
<strong>Michael Hingson ** 43:05
I think you put it very well. mindset shift. It's all about mindset. And it is all about adopting a mindset that allows you to move forward and do what you really want to do. And so you've you've taken ownership, you've changed your mindset. And that's really pretty cool. Thanks. And I you know, you can't, can't argue with success with that. If If you had known at a younger age, about being ADHD, do you think it would have made a difference in what you're doing and changed your path and a lot of ways?
 
</strong>Chelsea Hartner ** 43:43
Um, sometimes sometimes I do, and sometimes I don't? What I be what I've end and I would I've ever gone into recruiting and staffing like would I have ever, you know, would I ever done those things? I have no idea. But some days, I think that had I known sooner, I probably would have gone to the unit to to a different university. Um, I probably would have stayed in music, at least for a while longer. I probably would have gotten my graduate degree in music. Because I would have been able to stick to it I think a little bit longer just just out of what was required for pursuing a graduate degree in music. There's a lot of extra additional work that that you have to go to that you have to build on that. And I think that being in pursuing especially classical music, there's a lot of executive functioning skills that you know, realize they're really needed in that industry and really needed in that field that had I known sooner, I might have had this the toolbox to help me manage Ah, but I don't know. But I don't know if I don't know if I would have stayed in music. But would I be in D? And I don't know either.
 
<strong>Michael Hingson ** 45:09
Yeah, cuz again, we get back to shoulda, coulda, woulda really doesn't help much? Well, you can speculate all day long. Yeah, but the other part about it is that if you really go back and look at your life, you can trace where you are from all the choices that you made? And would you have made different choices? Who knows? You know, maybe, but you also may have ended up exactly where you are. So it's, it's really just kind of one of those things you can think about. But that's about all you can do with it, because you're where you are, and you're being successful, which is as good as it gets, I think.
 
</strong>Chelsea Hartner ** 45:44
Yeah, and I think it's about really just trying, I don't, I've heard this phrase before, and I, I feel really bad when I can't credit people that I that I hear phrases from so grow where you're planted. I think that that's really, I think that that's really instrumental, especially when, especially just in general, like, especially when your life took a turn that it wasn't in that you had never intended it to take, right. Like I, I thought since I was eight, I was going to move to New York and be an opera singer and travel the world and, and that was just not what happened when I turned 22. You know, like, my life just took a different path. And I think that the beautiful part about being alive and going through the journey of living and of life is through the zigzags of the journey, it's it's never always going to be a straight path. And I think that I think that there's a lot of growing pains that come through that but those growing pains turn into really beautiful into beautiful flowers. Like there's, I know, that sounds so cheesy, I'm hearing myself say that out loud. But there's, there's a lot of really beautiful things that come from, there's a lot of beautiful things that come from that element of, okay, this was a hard transition for me, but look where I'm at now and look what I'm doing now. And I know that there's gonna be another one down the road, but then you know, I'm gonna get over that that hill, and there's going to be something better on the other side again, and that's just kind of how life seems to happen.
 
<strong>Michael Hingson ** 47:18
Well, again, it goes back to choices. And if you really go back and look at all the choices that you made, you will probably find that even though some of them may have been based on things that were unexpected that occurred. If you go back and look at the choices that you made, you can see why you ended up where you were, and you seem very comfortable with your job. And again, what more can you ask for?
 
</strong>Chelsea Hartner ** 47:47
No, you're 100%. Right, I can definitely trace back to how I got to D and I like I can, I can identify certain mile markers in my life that were significant enough, that changed me enough to realize the importance of to realize the importance of DNI, to understand it to understand the various elements that that affect various demographic groups and various identities that might hold them back in the workplace that they might experience versus what I my experience in my lived experience. And those those mile markers on this journey have really, really directed me without me ever knowing it. And so to answer to that first question, yeah, maybe ADHD, if I would have known it sooner, my direction would have been different. But there still would have been mile markers, that still would have pointed me toward whatever I would have been or could have been. And that at that point in my life, but to your additional point, this is where I'm at now. And this is where I'm meant to be right now.
 
<strong>Michael Hingson ** 49:02
And that's perfectly reasonable. And we we all too often tend not to be comfortable in our skins. And we really should look at all the blessings that we have that really brought us to where we are and a lot of times, we might find that we're a whole lot better off than we thought we were.
 
</strong>Chelsea Hartner ** 49:20
Yeah. I'm not always. Yeah. But again, yeah, depends on the circumstance. Yeah, but
 
<strong>Michael Hingson ** 49:27
reflectivity and, and introspection can always help. It also may tell us, okay, here's why I'm not really happy with where I am. And so what am I going to do about it? So again, it still gives you the opportunity to look at life and make decisions.
 
</strong>Chelsea Hartner ** 49:48
Well, there's, I'm a full of quotes today, apparently, um, there's okay. There's a quote by Mary Barra, who I love and think she's incredible. She's the CEO of GM and or General Motors. And she said that she said before, that making or not making a not making a decision is still making a decision still
 
<strong>Michael Hingson ** 50:11
making a decision. Absolutely.
 
</strong>Chelsea Hartner ** 50:13
And that sticks with me, because I am all about, I'm all about that I can either I can either stay where I'm at, or I can continue to move forward, or I can run away. And I, and I think that that's why I say like, I get a little bit of this from my dad is like, I'm a fighter, like if I'm put into a position where I have to make a quick decision for the better of my current circumstance, I'm going to do it, and I'm going to do it right away, I'm not going to wait, I'm going to take the initiative, and I'm going to do it. And I think that that is the beauty of like, you know, kind of talking about like that piece element of ADHD like that impulsive stride of my ADHD has really pushed me in ways, again, kind of looking back as mile markers that I never saw before. And like, in those circumstances where I have to make that decision. That's, that's right. For me for the betterment of my future trajectory. I'm going to impulsively do that, because I'm not going to wait, because I know that that's the right thing to do.
 
<strong>Michael Hingson ** 51:20
So carrying on that, that whole thing a little bit, whether it's a team decision or whatever, when you make a decision, what do you do when you discover that maybe it wasn't really the best decision?
 
</strong>Chelsea Hartner ** 51:35
Apologize? Yeah, like ownership seems to be a common thread in our conversation today. And, um, you know, a part of Extreme Ownership is, is being able to own when you're not when you're not right. And, and I think that that is the element, that's one of the elements of being in my role that is hard for me, because I do have to take into consideration before I just make a decision or before I just go, I do have to take into consideration. Okay, have I certainly have have I talked to the right stakeholders, have I gotten the right buy in have I put in the right plan to ensure that this doesn't, that this isn't like an initiative, that's, that's just going to hit the wall. And, you know, it's going to make an impact for a week, and then everyone's gonna forget about it, but that this is thoroughly implemented into how we do things across the organization. And that is the hard part about kind of like reeling myself back in. But when but when we are talking like specifically about life choices and making the right life decisions, and the confidence in that those are, those are two different elements of, of, of that impulsive drive. And controlling it is a little bit different. But I do have to be in the circumstance that it wasn't the right decision. And especially as it applies to my job, I do have to be a lot more considerate, because I can't just do things. That's just not how business works.
 
<strong>Michael Hingson ** 53:10
Well, yeah. So one of my favorite books is a book entitled The Five Dysfunctions of a Team by Patrick Lencioni. And he talks a lot about decisions. And he talks a lot about teamwork. And one of the things that he really stresses is, when a decision is made, whether it's an individual decision by a team leader, because it's their job, or the team makes a decision. Everyone should I support the decision. If you find out it's the wrong decision. You acknowledge that and then you reassess. And I think that's the big issue. You you do take ownership. But the reality is that decisions also may be made that were incorrect, but you only the information that you had was what led you to make that decision. Right. So the fact is that while a decision may not have been correct, if it wasn't just made arbitrarily without thought, then in reality, if you thought about it right then okay, it was the wrong decision. You own it, and you go back and you reassess, and you may involve other people or whatever needs to be done, but I'm you're right, it's all about ownership of what you do. Mm hmm. But that's okay.
 
</strong>Chelsea Hartner ** 54:30
Yeah, no, I totally. I stand by that. And I'm, I'm a very I'm a fairly transparent person. And one of the things that I value in other people's transparency and so when it comes to when it comes to decisions, and when it comes to, you know, needing to pivot or needing to, I say pivot and I just hear pivot from friends in the back of my head, um, but I don't I'm not sure if you watch that show. Um, Hey, friends. Yeah, I just, I just watched that episode yesterday. So it's an iron that when I said to that, but anyways, um, the but but that, but when you have to make a decision, being transparent about, hey, you know, we did this, or I made the decision that we should do XY and Z. But this wasn't the best route. And this is why and this is what we found. And I think, and I think we need to work together as a team, let's let's work together as a team, take this feedback that we got, and let's pivot, let's move, let's move this other direction. And I think that one of the things that's really nice is there are various different program management styles that are in place that are very, very helpful with with that type of management style. And Agile is one of them, because you can kind of change as you go. So it's not where you're just like setting in stone, but you're taking that feedback and you're making changes as, as the feedback comes in, to help improve the program, whatever it might be.
 
<strong>Michael Hingson ** 56:05
Yeah, you, you always need to make informed decisions and be ready to gain and change. If the informed decision turns out not to be the right one, you move on from that and you go do what, what you need to do nothing wrong with that, and ultimately, leads to a stronger, more intelligent, not only person, but team. And it makes for a much better situation all around for everyone. And you get more respected if you acknowledge when maybe there was a mistake that was made. If you're the person who ultimately has responsibility, you say, okay, didn't do that, right, or there was a problem doesn't matter whose fault it was, it may not have even been something that was directly your fault, but you own it. You go back and you deal with it.
 
</strong>Chelsea Hartner ** 56:54
I've always respected leaders that have upheld and Extreme Ownership mindset. And I think that some of the best mentors and leaders that I've worked with have have maintained that,
 
<strong>Michael Hingson ** 57:06
right? What if if you had to give some advice to hiring managers who are knowingly thinking about employing someone with neuro divergence, what would you what would you say to them.
 
</strong>Chelsea Hartner ** 57:18
So if I'm talking to managers who are specifically hiring somebody with neuro divergence, the number one thing that I'm going to recommend is that they do some addition, they do some research, they need to identify like, especially if somebody's disclosed, specifically what they have, like, if they've disclosed, hey, I have ADHD, or they have disclosed, hey, I have autism, or, you know, whatever element that is, they need to start doing some of their own research. But they also need to be working hand in hand with the HR team to ensure that they're providing the right accommodations in place for that person. A lot of elements of being your divergence have been neurodivergent, especially within from from research that I've read and gained a lot of folks within the autism spectrum. And within ADHD, which is also considered a spectrum disorder, there are sensory stimulation overloads, that they that they can experience. And that varies based on the person, the fact that it's already considered a spectrum disorder means that each person is different. They need to also be having a maintaining one on ones with that person and providing consistent feedback with that person so that they're not ever left wondering, Am I doing anything, right? Because I think that a lot of times, we we internalize a lot of things, there's a lot of things that happen in our heads that don't, that that you will never see. And a lot of that is because of just an internalization, an internalization that we've experienced our whole lives, that we will continue to maintain the rest of our lives. Because of how how we were treated in school, what we had to overcome in school, things that we that we struggled with, in college, you know, with our peer groups, there's there's a lot of elements there. So educate yourself work with your HR team, plan one on ones, I would also partner them with a buddy, I would get them partnered with a buddy because it's very difficult for us to feel it's very difficult for some folks within the neurodivergent community to feel comfortable with tough feedback. And with asking difficult questions, but when we innit, but when we have a built a good relationship with somebody, it helps ease that tension. And especially if there are like specific social norms that are important to be aware of that. Because there are some corporate cultures that are very just extroverted cultures that have a very high expectation of how people interact with each other around the office. It's really happy to have a buddy in the beginning of their career that can kind of help break down some of those, those social cues for them so that they can understand that as they progress.
 
<strong>Michael Hingson ** 1:00:08
And again, the other. The other aspect of all of this is, of course, that when you're talking to someone who might be considering hiring someone who they learn is a person with a disability and neuro divergence, in this case, specifically, that there's nothing wrong with doing that everyone has gifts, and it's all about finding the right gifts for the right job. And that, that if a person shows a resume that demonstrates they have the gifts that you need, then you don't rule them out. You learn how to make it work, because everyone's different. The fact is, even if you have 10, people you're considering none of whom have neuro divergence. They're all different, and they're all going to behave differently and everything else. So we need to, again, get the stigma out of it.
 
</strong>Chelsea Hartner ** 1:00:56
Yeah, I think one of the things that I find really interesting that I wrote about this in my article that I posted on LinkedIn, about neuro divergence is that at the end of the day, neuro divergence and people that bring that part of them that bring that with them, because we can't leave it behind us, like we come into the workplace, right? Like, we really are helping, like, when leaders can be very intentional about being inclusive leaders, they're being very individual per person. And that's really ultimately a true sign of a real inclusive leader is when they're being is when they're providing individual coaching, mentoring, manager, management, leadership, whatever, to each person individually as they are, and as in how they come to work every day. And neuro divergence, it kind of forces that because especially if like, our symptoms that are pretty, pretty obvious, or that our neuro divergence is obvious, because and that's that's not to exclude other other groups and other and other demographics and identities, I want to be very clear about that. That's there's no comparison there. Um, it My point is just that, at the end of the day, all leaders they really need to, they need to start thinking and having a very individualistic approach to their leadership style. And that was kind of the goal that I had when I wrote my article on LinkedIn about neuro divergence. And that's just what stood out to me about what you just said, there's nothing wrong with that. And those internal partners that we have, like our HR team, or dei team, our employee experiencing, like, those are the people that we should be connecting with and working with to help prep us and prime us internally, to ensure that when somebody comes in, they're bringing their best selves to work. But they're not staying in that position. My goal eventually, right, like, I don't want to stay in this role forever. Like, we're all we're all progressing in our careers. And so I think, I think there's also an element there of, we have to be we have to get past this, this point of, okay, I hired I hired somebody within this community or within this dimension. Okay, now what right, like I think a lot of managers at some points in time still can get stuck there. And it's a matter of, we still need to be mentoring these people, we still need to be retaining and advancing and paying them equitably across the organization. And a lot of that is comes down to that individual leadership approach.
 
<strong>Michael Hingson ** 1:03:45
And I think one of my favorite ways to assess a leader is to also see that they recognize when they need to give up being the leader to let somebody else lead, and there are going to be times that you or any one of us with a so called disability may be the best person to take over in some particular situation that's going on within the team. And the good leaders are the ones who are willing to recognize that and value it. And all too often we just let ego get in the way. You know, so it really is an issue. What would you say? And what kind of advice would you give to a person who is applying for a job? Who has a disability? Well, let's deal with a neuro divergence type of disability, what would you advise them?
 
</strong>Chelsea Hartner ** 1:04:36
You know, I know it's I know it's difficult to self ID and know it's difficult to disclose, but I really highly encourage it. If you get denied an opportunity because of it. You don't want that job anyways. Yeah, like, flat out. You don't want that job anyways, you want to work at the company, that when you disclose, they're going to take it seriously and they're going to prep their managers and you Our new team for your for you to be a part of the company. Because at the end of the day, if we continue to mask or continue to hide or continue to cover up our disability or neuro divergence, or any other dimension of ourselves, then we're gonna continue to keep the stigma, keep the barriers, we're going to continue to have equitable OR, or NOT equality, but but equitable opportunities taken away from us like we need. And we're never going to really be able to truly get the support that we need and advocate clearly for that we have to be visible, we have to be out front about it. And I can't I can't repeat that enough. I know. And I say that as somebody who's who has a job, and who's happy in her role and works for an inclusive company. But I know that sometimes people are just, they're in a box, they just they have to accept that job. But But I promise you that there, there are a lot of jobs hiring right now, like, come work for my company, like, you just you don't you don't need to settle for a job that isn't going to respect to you. If you disclose that you have a disability, and they pull that job from you because of it.
 
<strong>Michael Hingson ** 1:06:19
And I've had that happen to me. But I've learned that here's the other thing to do. I took a Dale Carnegie sales course. And my wife reminded me of this once when I was applying for a job, which is to do exactly what you said to disclose the fact that in my case, I happen to be blind. But remember that blindness, neuro divergence, disability in general, is a perceived liability, it isn't really a liability. It's a liability that people have created. And so the thing to do is for a person when they disclose is to also be prepared to or come right out and say, and here's why that's a value to you, the employer. And here's what I mean, here's what I bring to you. I did that once when I was applying for a job, and I talked to my wife and we have talked about told the story before but we, we were talking about it. And she said You're a dummy. And I said why? Because I was talking about do I disclose I'm blind, she said, You always said turn perceived liabilities into assets. And when I went off, and I wrote the cover letter, for the resume that I sent, I specifically said, I happen to be blind. And the value is, for me, I've had to sell all my life just to be able to survive without going through the entire detail of it. I finally said at the end of it. So do you want to hire somebody who just comes into the office and sells for eight or 10 hours a day and goes home? Or do you want to hire somebody who truly understands sales for the art and science that it is and sells 24 hours a day as a way of life, you turn perceived liabilities into assets. And the value of that was by the way, for me personally, I was called Two weeks later. And they said because of that we want to talk with you and interview you. And I ended up getting a job and working there for seven years, eight years. So you know, the fact is that it's a perceived liability most of the time for any of us. Is it a perceived liability if a company is on the second floor, and they a person in a wheelchair is applying. And there are no elevators or anything to get them to the second floor? Well, that's not a liability, but it is something to deal with. And the company can either choose to or not. And the reality is should sit still figuring out a way to deal with it. It's still a perceived liability. Mm hmm.
 
</strong>Chelsea Hartner ** 1:08:42
I love that. I love that so much.
 
<strong>Michael Hingson ** 1:08:44
It's something that we all need to deal with. Well, this has really been fun. You wrote an article tell me real quickly about the article and how can people find it?
 
</strong>Chelsea Hartner ** 1:08:55
Yeah, um, so I wrote an article called neuro divergence, leading nature specialist thinkers. I wrote it, I'm LinkedIn, probably I write, I tend to write a lot of thought pieces for my company. But this one was the hardest one I've ever written. It took me months to finish it. And I started it in February of this year. And I didn't really finish it until October. And a lot of it was just because I have a lot of personal anecdotes, and I share a little bit about my own journey and my own story. And it was really hard for me until you know, I was able to step into that Ownership mindset of I neurodivergent this is who I am until I was able to step into that. And again, it was attending disability and that really pushed me to do that, that I was able to actually complete this article and it's all about leading leading you're or the first half of the first bit of it is about your divergence. What is it right like defining it and then I'll talk a little bit about my own personal experience with within companies and various roles that I've had throughout my time, throughout my life. And then I talk about just some, some things to, for leaders to consider for managers to consider. If they're hiring people with neuro divergence. I, you know, I wrote this article with the mindset that or with with the thought in mind that there are, there are a lot of companies that have goals around hiring people with either disabilities or neuro divergence or whatever, you know, insert, insert the identity right into that, but there aren't a lot of articles specifically centered around how do we ensure that these that the people that we're hiring with either disabilities or neuro divergence are coming into our company and their their culture add, like they're adding to who our company is, they're adding, you know, they're they're providing value that we're investing in them as, as, as people of the company that there's retention advancement, you know, that, again, equitable opportunities are provided to them. There aren't there aren't a ton of that is specifically as it relates to neuro divergence. And so this article, by no means is all encompassing, because as I've already mentioned, especially for autism, and ADHD, those are spectrum disorders. So they're very, they vary, our symptoms vary on on a scale, depending on the person. Which is why I highly recommend those one on ones doing additional research, don't just rely on only what your HR can provide you is on the manager to do more to. But that's pretty much that's kind of the article in a nutshell. And I'm really proud of it, because it took so long. And there's a lot of sources in there. There's a lot of sources. So there's a lot of additional research that you can kind of connect to out from it as well from just the the places that I was able to pull from.
 
<strong>Michael Hingson ** 1:12:08
So two points. Point one, the article is more powerful because you put yourself into it. And that's great. And the second is really a question again, how do people find it?
 
</strong>Chelsea Hartner ** 1:12:21
LinkedIn and what do they search for? Really? Yeah, yeah. Ah, you could go to my LinkedIn page. Chelsea Hartner, dash Vernarsky but you should be able to just find me at Chelsea harder to spell that for me. Yeah. H A R T N E R dash V as in Victor E R N A R S K Y.
 
<strong>Michael Hingson ** 1:12:46
Chelsea C H E L S E A.
 
</strong>Chelsea Hartner ** 1:12:48
EA, correct? Yes. So sorry.
 
<strong>Michael Hingson ** 1:12:52
I figured that out.
 
</strong>Chelsea Hartner ** 1:12:55
Um, and you can go to my my LinkedIn page there and it is a featured articles. So it's, it's the first article that kind of pops up when you scroll through my my profile.
 
1:13:06
Well, that is exciting. Well, Chelsea, I really have enjoyed this. And I hope that you listening out there that you enjoyed it as well. We really appreciate you Chelsea coming on and sharing so much about yourself. I know that some of it was probably a challenge. But I appreciate you doing it and feeling comfortable enough to share it with us. I would love to hear from you out there. If you have comments, please let us know. You can email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And of course, we really would appreciate it if you would give us a five star review. For our podcast today. Chelsea would appreciate it, I would appreciate it. Chelsea's cats and my cat would appreciate it or they might come and haunt you if you don't. But it's possible you never know these these cats know a lot. But so we really would appreciate it if you give us a five star review from from listening to the state. But most of all, I want to thank you all for listening. And Chelsea once more. Thank you for coming on unstoppable mindset and talking with us today.
 
<strong>Chelsea Hartner ** 1:14:20
Thank you for having me. It's the first podcast I've ever I've ever done. So I hope that I left a good impact for your audience.
 
</strong>Michael Hingson ** 1:14:28
You done really good as they would say.
 
**Michael Hingson ** 1:14:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEI Program Manager with Chelsea Hartner</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8e353422-6071-4cab-ba5f-13aef8116913.mp3?source=rss&amp;ext=asset.mp3" length="49400928" type="audio/mpeg" />
<itunes:episode>114</itunes:episode>
</item>
<item><title>Episode 113 – Unstoppable Speaker and Mental Health Advocate with JR Kuo</title>
<guid isPermaLink="false">https://pinecast.com/guid/e5b54357-e5a8-4204-9953-00d5953d657a</guid>
<pubDate>Tue, 28 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:04:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/23f4f291-81e0-4ed4-a942-19ce35e678b3/UM113-JR_Kuo-Coverart.jpg" />
<description><![CDATA[<p>It is always inspirational to me to hear people's stories of how they found themselves in unexpected life situations and overcame adversity that to most of us would seem impossible to address. JR Kuo, at the age of nine years old, was sent from his home in Taiwan to live and go to school in the United States while his parents stayed thousands of miles away. As JR explains it, his parents wanted him to get a better education in the U.S. even if they could not be with him. Little did they know the amount of frustration and depression JR would face as he grew up.</p>
<p>JR demonstrates a truly unstoppable nature. He eventually was diagnosed with depression, but he made the choice to deal with his condition and work to overcome it. Today he is a coach, public speaker, mental health advocate, and advocate for immigration reform.</p>
<p>By listening to JR’s story you will discover how he tapped into his inner strength to help others and himself as well. He will even tell us how he came up with the creative name for his website, <a href="http://www.coffeewithjr.com" rel="nofollow">www.coffeewithjr.com</a>. Don’t you just love that name?</p>
<p><strong>About the Guest:</strong></p>
<p>JR inspires people to make positive changes in their life. He is a national speaker, trainer, and coach that inspires people to make positive changes in their life. He is also the founder of CoffeeWithJR (<a href="http://coffeewithjr.com" rel="nofollow">coffeewithjr.com</a>), a company that specializes in providing culturally competent mental health and diversity/inclusion trainings. JR has over 10 years of experience in professional speaking. He has trained college students and professionals on mental health at over 50 universities and dozens of organizations across the country. JR is also an instructor for Mental Health First Aid. As a diversity/inclusion trainer, JR has facilitated numerous DEI workshops for Fortune 500 companies, as well as locally for companies in Denver, Colorado. He also teaches at the University of Colorado at Boulder and Denver on leadership, cultural competency, and mental health. In addition to being a professional speaker, JR has 10 years of experience managing and running nonprofit organizations and small businesses.</p>
<p>As an immigrant who has struggled with the immigration system, JR is passionate about advocating for immigration reform and supporting immigrants in the United States. JR’s mental health journey as an immigrant is featured in a short documentary called “<em><strong>Coffee Talking Out of Mental Coffins</strong>,</em>” and in the <em>Harvard Kennedy School’s Asian American Policy Review</em>.</p>
<p>To learn more about JR Kuo’s life story and achievements and watch <strong><em>“Coffee Talking Out of Mental Coffins,”</em></strong> please visit <a href="http://www.coffeewithjr.com/meet-jr" rel="nofollow">www.coffeewithjr.com/meet-jr</a></p>
<p><strong>How to Connect with JR:</strong>
Website: <a href="http://www.coffeewithjr.com" rel="nofollow">www.coffeewithjr.com</a>
LinkedIn: @JRKuo or <a href="http://coffeewithjr.com/supporting-others" rel="nofollow">http://coffeewithjr.com/supporting-others</a>
Facebook and Instagram: @coffeewithjr</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, guess what it is once again, time for unstoppable mindset. I'm your host, Mike Hingson. Today we get to interview JR Kuo who is a person who lives in the Colorado area. Is it cold there JR?
 
<strong>JR Kuo ** 01:38
Today, it is not bad today, it's like close to 50. And unfortunately, two more than I supposed to punch down to minus. And then Thursday supposed to be high in one degree or two degrees. We are getting this this polar vortex thing coming down. So
 
</strong>Michael Hingson ** 01:59
it was 58 degrees here today. And it's supposed to get up into the 60s and maybe even a little bit more as the week goes on. But I read an email from somebody this morning who I believe is up in Canada and they were down to minus 45.
 
<strong>JR Kuo ** 02:12
Yes, yeah. Yeah, rapids city, which is kind of not a lot of like north a little bit east of us. They are already experiencing like minus tan today. Because the date the polar vortex is moving south.
 
</strong>Michael Hingson ** 02:27
So well. There you go. Well, we all have our lovely weather. Well, yeah. Jr. specializes a lot in dealing with mental health. He's a public speaker. He's a coach. He inspires people to make positive changes in their lives. And he is also a public speaker, as you might be able to tell by listening to him. And we're really excited that you're here and that you are spending some time with us today. So Jr, welcome.
 
<strong>JR Kuo ** 02:53
Yeah, thank you, Michael, for inviting me and for this opportunity. I appreciate it.
 
</strong>Michael Hingson ** 02:59
So let's start, kind of as I love to do tell me a little bit about you growing up and getting started and all that stuff.
 
<strong>JR Kuo ** 03:06
Sure. Sure. So I was born in Taiwan, a little island in Asia, that lately has garnered quite a lot of attention in the media. So I was born in Taiwan. And when I was nine years old, I moved from Taiwan to United States. And I grew up primarily in California between the Bay Area and Los Angeles area. And 2003 I moved to Colorado where I went to University of Colorado in Boulder so that's kind of like my journey from Taiwan to California to Colorado. And yeah, and after college, I moved to Hawaii. I lived there for two years. Worked there so anyway, I came back and got my master's so so yeah, so here I am.
 
</strong>Michael Hingson ** 04:02
What got you to go from California to Colorado to college. Why UNC? So, yeah, so are you see University of Colorado
 
<strong>JR Kuo ** 04:11
University? Yes. So what happened was that I grew up in a very interesting setting. I grew up there was a lot of I experienced quite a lot of trauma when I was younger. And then I think part of me I was going through this little bit rebellious phase on my lifestyle like, I don't want I'm like sick and tired California. I just want to leave NATO I just wanted to go and by the way I did not to go to college, right after high school. In fact, I went to college when I was 2021 years old, so I waited for to go a couple years. Because I was, you know, again, I was struggling a lot with my mental health with my depression. And I just didn't really think that I was smart enough that I could go to college. So it took me a while to finally decided that, you know, I need to go to college. And so I just decided that I knew I wanted to leave California, don't get me wrong, I love California. And I've upon me, I just feel I need to explore, I need to check out different states. So I applied for seven or eight different universities across the country. And I just decided to go to the University of Colorado in Boulder because I just how beautiful the campus is, like, back in the day, I didn't even know what to study, I kind of didn't really know. So I just kind of like chose my destination based on based on the scenic, the scenery of the town and the campus.
 
</strong>Michael Hingson ** 06:04
Wow. But you obviously enjoyed it. Yes, I
 
<strong>JR Kuo ** 06:08
did. I did. I had a good time at college.
 
</strong>Michael Hingson ** 06:13
So you. So when did you graduate roughly?
 
<strong>JR Kuo ** 06:16
So I graduated back in 2007.
 
</strong>Michael Hingson ** 06:20
Okay, and what did you then do for a career.
 
<strong>JR Kuo ** 06:23
So from there, that's where I moved to Hawaii, I started working for this international business consulting firm, a small consulting firm. And from there, there was an opportunity for me, because the firm owns also owns a farm in Hawaii. So I decided and they needed someone to run the farm. And I was like, You know what, I love outdoors. You know, and I'm interested in some sort of farming. And I want to also use this opportunity to practice my management skill. So it's a flower farm, a flower and fruit farm. So that's what I do there for like almost a year and a half working on like running helped to run a farm. So yeah,
 
</strong>Michael Hingson ** 07:15
sort of a different, different take on things, isn't it? Yes. Then you then you came back over to the US? Yes.
 
<strong>JR Kuo ** 07:27
Go ahead. Yeah. So I came back to Colorado to dam. Yeah, recession hit. And even though I enjoyed working at a farm, but I didn't see like a, like a career for the future. And I had the opportunity to go back to school. So where which I get I went back to school, and I got my master's in nonprofit management.
 
</strong>Michael Hingson ** 07:54
Okay. And when did you start really focusing on the idea of mental health.
 
<strong>JR Kuo ** 08:01
So that was probably a year later, after I came back to Colorado A year later I after I started grad school. So what happened was, is that throughout my teenage years, and through my college years in my 20s, I experienced a pretty severe depression. Depression. Again, it could trace back to my childhood, whatever reason, but like, yeah, I was experiencing really pretty bad depression and unfortunately, within our communities, Asian American community well, even United States mental health stigma back in the days was very heightened. For I remember, back in college, when I was experiencing depression, I would open up to my friends, you know, to share with my friends and they literally would tell me to, to get over it. Right, they would literally tell me that I'm I'm to emotion for man, or I get shut down. So I didn't really receive any emotional and mental health support. And at the same time, I was very fortunate in college, I have this this staff slash professor does, she was extremely inspirational to me. She was like my mentor. And whenever I was going through hard time, she would make time for me and talk to me. And she's one of those people that never guilt trip me never forced me to do anything. And occasionally show suggest I hate Jr. If you consider you know, seeing a therapist, you know, have you considered seeing a professional? She never ever forced me right. And of course due to mental stigma. I was like no, I don't need therapy and you know, I'm good I can I can do this. And I think what she did was she planted a lot of seeds in my head. That's okay to seek help. So when I was in grad school again, like even when I was in living in Hawaii working in Hawaii in a paradise, right, I was so depressed. The place I was living in literally was five minutes driving away from the beach. And the whole time I was living there. I have only gone to the beach four times. That's how depressed I was. So yeah, so what happened? So in grad school a year later, I encountered this organization called the Naapimha Their mission is to advocate mental health wellness for Asian Americans, Pacific Islanders and native Hawaiians.
 
</strong>Michael Hingson ** 10:51
Do you spell that name
 
<strong>JR Kuo ** 10:52
as N A A P I M H A, the Naapimha, okay. And working and then the executive director offer me a part time position. And that's when I started officially started my mental health journey and my mental health recovery, both personally and professionally. Professionally, I started working with this organization, I started looking, learning about a lot of our mental health policies, a lot of mental health tools, amazing image, information and materials. And around that time, I was connected with a therapist, and just therapist, Dr. Lisa Strober. She was amazing. She became my therapist, but nine years, so therefore. So it's kind of like, around 2000 Yeah, 2009. That's when I really be. And the main reason I decided to work with this nonprofit, that advocate for mental health, and also decided to seek professional help. Therapy is because I was so sick and tired in being in pain, or I'm sick and tired of being depressed. And I was very lucky that I had those opportunities, both professionally and personally, to explore to learn about mental health, and beyond this mental health recovery journey.
 
</strong>Michael Hingson ** 12:21
It's quite an abrupt well, not abrupt, necessarily, but that's quite a change going from a guy who thinks, oh, I don't need a therapist, and then you eventually decided that that really wasn't such a bad thing to explore.
 
<strong>JR Kuo ** 12:33
Yes. Don't get me wrong. It wasn't easy. It wasn't easy, I think, was that saying I took a leap of faith? And I didn't know what to do. I just I know what, what? What? Like, I was already in so much pain. What could get worse? And how hard is the most I in my logic back then was like no less than two evils. You know? Like no matter what I tried even Danks, let's try this new thing. So yeah.
 
</strong>Michael Hingson ** 13:09
And you, you seem like you agree with having tried it. And it's made a great deal of difference for you.
 
<strong>JR Kuo ** 13:18
Oh, huge, huge. And I have to admit that first two, three years of therapy and working in the Pima learning about mental health. It wasn't easy. There was a huge learning curve. And there was a huge How do you say it? It was to struggle to, you know, to to just acknowledge that, Oh, my God, I am depressed, you know, just coming to that realization, and slowly working with my therapist and working with I sign up for different programs, different training to improve myself as well. And yeah, it was hard. You know, I will say first two, three years, was very difficult. And finally, I think after three, four years, I had this like breakthrough like, and that's when I started really seeing myself that that's when I really started believing that there's hope for me, because recovery is very possible.
 
</strong>Michael Hingson ** 14:29
What does an Naapimha stand for?
 
<strong>JR Kuo ** 14:30
Do you know what Yeah, so now NaaPimha stands for National Asian American Pacific Islander Mental Health Association.
 
</strong>Michael Hingson ** 14:38
Got it. So something for anyone who is interested to obviously explore and look for,
 
<strong>JR Kuo ** 14:46
exactly it's a great organization, they are still alive. They're still doing great thriving on the site. I'm still providing them some work some consultation, so it's a great organization.
 
</strong>Michael Hingson ** 15:03
So, you went someone you were seeing a therapist? Were you doing anything in a career? What were you doing?
 
<strong>JR Kuo ** 15:11
Um, yeah, I was just working at the Pima, I started out with Project Coordinator. And then I, we started getting different federal grants. So I can have like, be camp, the project or program director, I was running the Pima US college program. So we got some funding to provide mental health education to Asian American college students. And I have to say, I'm very fortunate through that program, it is called France do make a difference through that program. And also later on through my own business, that I have the experience of speaking at over 50 different universities across the country. So So yeah, so I just, I just imagined, like, and I will say about 40 of them were in person. So I got to travel a lot, you know, see a lot of those college campuses. And on top of that, I, through that program, we got invited to teach two different classes at University of Colorado, in Boulder, so, so I have experience in the academic side, and also the Student Affairs sigh.
 
</strong>Michael Hingson ** 16:34
So you traveled to a lot of different universities and colleges and so on that, that must have been, I would assume, pretty rewarding for you to do.
 
<strong>JR Kuo ** 16:46
Generally, extremely rewarding, I loved it. It's just this couple of levels are different perspectives that I want to share about this experience. First, is that, you know, everyone, almost everyone that I know of, especially younger people, younger, professional, they'll sit out, they want to travel a lot, they want to travel and stuff like that. And then I actually have the opportunity to travel for work, you know, to check out different campuses so so it's very, very rewarding, definitely expand my horizon, to see how diverse our country is. And, and on top of that, to work with such diverse student organizations, talking about career wise, definitely has definitely helped me tremendously. So that's one part. And the second part I want to talk about is that I want to give credit to these college students leaders, right? Without their courage, without their bare bravery that wanted to talk about mental health, I want to break through mental stigma, I wouldn't be able to do what I did, right. So I give all my credits to them, that they are willing to advocate to fight for funding to bring us out. Another thing that I want to talk about is that I still remember the first mental health workshop that I gave. And he was at George Washington University, and he was the student run conference. And again, this was back in 2010. And we know that like, mental stigma was still pretty, pretty bad. Arguably, even now, mental stigma is still pretty present in our society. Just imagine 10 years ago, 12 years ago. And guess what, only like seven and eight, about seven or eight students show up at our workshop in 2010. That same conference, didn't run conference invited me to go back to speak again in February 2020, right before COVID hit, and this time was at University of Pittsburgh. And guess what they invite i i facilitated three workshops for their conference as you need most at Pitt. And guess what? Every single workshop, my the classroom, the rooms were packed with students. In fact, one of the my very last workshops, I believe, over 70 students show up and a lot of there were no no chairs, no seats left there was sitting on the floor. The reason I'm showing this is not is that I'm not trying to to any no tuning my horn, stuff like that. But the reason I'm showing this is That is progress. Again, going back to see students do student leaders, they are noticing that okay, they you know, they are noticing that the importance of mental health, right, and they're willing to fight to advocate to destigmatize mental health. And within nine years, change does happen and change can happen. Why, for my very first one, barely 789, students show up to three workshops that were packed with students, each one, probably at least 50 students. So I just want to show that I just want to show and elaborate that how happy you are, how proud I am. And how rewarding to see these students, young folks, young professionals are willing to tackle these tough issues.
 
</strong>Michael Hingson ** 20:51
So you think that the reason that you had so many students is at the workshops is that there's more education or more awareness about the whole issue of mental health and that enough people were concerned about it perhaps in their own lives? Or they know other people that are dealing with it that that they wanted to come in here? You?
 
<strong>JR Kuo ** 21:13
Exactly, exactly is, is progress? Exactly. Even though prior to COVID. And so as you know, not many people talked about mental health, but still, I was witnessing this this movement, this change happening on college campuses.
 
</strong>Michael Hingson ** 21:32
What do you teach in the workshop? What what do you tell students?
 
<strong>JR Kuo ** 21:36
So yeah, so there's really good question. So I start off saying that my workshops, might speeches, my presentation, my training, they are not clinical, they are not therapeutic. All my training is about prevention, and education. So my workshop, I have a series of workshops. And it goes from what I call mental health 101, learning about what's mental stigma, just awareness, all the way to suicide awareness of was in between, we learn about signs and symptoms of depression and anxiety, all that. So a lot of information, a lot educational. And also, I provide a lot of practical tools on how to support each other. Right? There's different types, I have different sets of tools. So for example, one of the sets is how can we when we see our friends, when we see our family going through mental health challenge, how can we provide practical support? That's one, the second sale tool I often offer is that when you're going through mental health challenge, we noticing that you might experiencing some sort of depression, anxiety, how can you internally break down overcome all these noises of stigma, right, and seek support and seek help? And the last several to what I often teach about is that okay, once you acknowledge that you are going through some mental challenge, and you feel willing to do something, then I have a set of tool, it can wander prevention, so early intervention on how can we improve on our mental health. So again, it's not clinical, as prevention, early intervention. And the analogy I like to use is that is wellness. This like, it's about teaching students teaching people how to be healthy, eat healthy exercises. So I'm not about going to hospitals now about treating people with diagnosing people.
 
</strong>Michael Hingson ** 23:52
So you went through a whole period of depression that clearly took you on a journey that eventually led you to begin to give workshops and so on. But what what caused or can you can you pinpoint what started you down the road of having depression? Or can you talk about that?
 
<strong>JR Kuo ** 24:12
Yeah, yeah. So what an example I like to use is my immigration story, right? I moved to this country as nine years old. I didn't know any English and then I had to learn English so of course I went to the school I was bullied I was making fun of right and there's another component of potential racism there that people making fun of me because my accent the way that I look. So all these contribute it to a lot of trauma, right? And just imagine it as a nine year old boy, got I have to uproot myself from Taiwan, my home to a country that I You're not no to a place that idea. No, I'm talking about just the weather, the climate, the food, by France family, that is self contributed all the do some damage will cause some trauma inside me. And of course, when I was young, no one talked about mental health, no one like pretty much I was told just had to, I just have to tough it out. Right? I got bullied, you know, and, and I, that is one of the examples of how I think trigger will cause my depression later on.
 
</strong>Michael Hingson ** 25:42
So Where were your parents in that whole process?
 
<strong>JR Kuo ** 25:46
So my parents, they will or so what I was, so technically, I went to a boarding school in United States. So my parents were in Taiwan, mostly living in Taiwan. So my parents will be there to support me as best as they could. But it's something we talked about 5000 miles away over the Pacific Ocean. So so they will charge up there as as much as they could, you know, I just some time it just out there. And you just remember that. That was in the early 90s. Right? That was before cell phones, smartphones. So if I had to talk to my parents, I literally had to go to a phone booth. Either early in the morning, will later in the afternoon because of timezone difference. And I had to call collect call, you know, I have to put quarters into phone booth. So there are no smartphones, there is no WhatsApp or FaceTime, none of that. So even communication wise, it was challenging.
 
</strong>Michael Hingson ** 26:50
Today send you to the boarding school here. Did you want to just move here? Or if?
 
<strong>JR Kuo ** 26:56
Yeah, they did, because I was part of that wave. Back in the 80s and 90s, that East Asian countries like using Taiwan, a best example. They were sending a lot of the kids to United States for better education, and hoping that their kids might have a better lifestyle. So So I was part of that cultural norm.
 
</strong>Michael Hingson ** 27:24
Would it have made a big difference if your parents had been able to come over with you?
 
<strong>JR Kuo ** 27:30
Oh, yeah, I think so. And again, I, I, there's no which there was no way that I can know, at the same time, I would assume it could be better. Or it could be worse. I don't know.
 
</strong>Michael Hingson ** 27:46
So you came here, and you had to deal with so many kinds of differences. And I can appreciate that. Trying to get through all of that can be a real challenge. And in your case, you you did have to deal with a lot of depression. But eventually you work through it.
 
<strong>JR Kuo ** 28:09
Yes, it took me a long, long, long time. Yep.
 
</strong>Michael Hingson ** 28:14
So you have continued to speak. And I'm assuming at least this is my opinion. I'll explain why. But I'm assuming even speaking and talking about it, and doing workshops is therapeutic for you.
 
<strong>JR Kuo ** 28:30
Oh, exactly. And I think that is one of the main reasons I do what I do. I'm in this feel is part of my continual healing process.
 
</strong>Michael Hingson ** 28:43
Yeah. For me, I remember of course, being in the World Trade Center on September 11. And escaping and people kept saying how traumatic it had to be in so on. But one of the things that I tell people, even today is that, although I didn't think about it a lot because I had to, or I decided to let myself be interviewed and talked to a lot of reporters, and then also began to speak about it. Doing that well. And I can tell you're with me doing that really helps put it in perspective, it causes you to think about it, think about whatever it is, in my case, the World Trade Center, in your case, the things that you went through, then you finally are able to put that in perspective. And so today, Is it painful to talk about September 11? In I wouldn't say it's painful. Is it meaningful and do I learn from it? Every time I talk, I get to learn and think more about it and learn new things which which helps, but talking about it does really put it in perspective.
 
<strong>JR Kuo ** 29:56
Yes, yes, definitely. And then not only on top of building on top of what you just shared is like, I appreciate what you just share him because I totally agree with you. And building on top of what you just shared is that I think another privilege that I have is that not only talking about sharing my stories with teaching about this also hearing other people's stories, students or young professionals or professionals sharing their own stories about their struggles with mental health, or their struggles with different lighting issues. And when they're sure their stories, it helps me to put my own experiences into perspectives. And I also learning from them, right. And sometimes they would they could what they would point out different parts of my speech or my stories, that I didn't even realize they are talking about blind spots, right. So some parts that are interactive, that mutual conversation and dialogue is definitely very, it can be fairly powerful.
 
</strong>Michael Hingson ** 31:12
I love to say that, if I'm not learning more, then my audiences when I speak, are thin listeners to this podcast, or even the guests on the podcast, and I'm not doing my job, right. I think that there's so much to learn. And I have grown to recognize and understand. This is all an adventure. I've thought about the internet for years. And it's a treasure trove. Yes, there are challenges with the internet, but what an incredible place to explore what a what a treasure trove of experiences and so on we get to deal with and, and hopefully get to understand as we we move forward.
 
<strong>JR Kuo ** 31:58
Exactly, exactly. And you
 
</strong>Michael Hingson ** 32:01
clearly are able to, you know, continue to do that. Well, you also do talk some about diversity, equity and inclusion in in your workshops or in things that you do and and I'd love to hear more about that.
 
<strong>JR Kuo ** 32:17
Yes, yeah. Fair. Thank you for this question. So, so I, I like to joke around that. I, so my two main fields are mental health and diversity, equity inclusion. And I like to joke around that. Talking about mental health, I can talk about it every day, every minute every second, right? It's like eating fried chicken. I love fried chicken, I can eat fried chicken every day, every meal. And talking about diversity, inclusion and equity. Besides eating broccoli, I don't really prefer eating broccoli, I don't mind eating broccoli, it is so important to eat broccoli, for our health, for environment for the environment for you name it, and that this example I like to use is that I like mental health is my passion. And I I do I talk to you about diversity equity inclusion is because I think it's such an important topic for myself for my soul, and also for our society for our country. So and I think you might be thinking about how I started with the diversity, equity inclusion type of
 
</strong>Michael Hingson ** 33:39
love to learn more about that. Sure.
 
<strong>JR Kuo ** 33:41
So what happened was back in when I was at college, as you know, the you know, after the first year, first year, I lived in a dorm, and then I and the summer after first year students had to like be kicked out will move home and stuff like that. So So I did I moved back to California. And that summer I my buddy he was driving, and we got into a car accident and I have whiplash, right. So what that means is for the next whole month, I couldn't move my neck at all. I have to be stationary. And around that time for those folks out there don't know what Block Buster is. Around that time blockbuster started on limited rental. So you play you pay a flat fee for the month. You get unlimited DVD. Unfortunately, the place I was staying, there was a blockbuster just a couple blocks down the street. So since we couldn't move we I used to love to exercise we're at GAO. We couldn't do that. All we could do is was either lay down on the bed was set up high. So we rented movies at the movie He's on average, we'll watch him four or five movies per day. And we get that four month since you do the math, and I probably that one month, I probably lost over 100 films. To the point out whenever I put a movie in, within five minutes, I can tell you what's going on. I can tell you who's going to die who's going to live in I already know the plot. And around that time, back on my campus, I College, this is theater group called Interactive theater deal or looking for actors. Right? And then like, me and my friend, I saw the email and me and my friend, were just joking around say that, hey, you know what? We should be actors, because we have seen so much so many films. So I signed up for audition. And I went back to campus second year started school start and I totally forgot about the audition. In fact, I was out partying with my neighbors. The day before the night before audition, and my neighbor, my girlfriend, Katie, she was hey, Jr. Do you have an audition tomorrow? I was like, Oh my God. Yes, I totally forgot about. So I didn't really prepare, initiate my friend Katie was like, Do you have a monologue? Do you have anything prepared? I'm like, I don't know any of that. I don't know what's so I'm just like, whatever. I'm just gonna wing it. So I did, I want you to audition. And then I got, I got a job. I from what I heard later on, there were like 35 people auditioned. And they only brought off three actors. So I was one of them. And turns out that interactive theater projects was a social justice theater. They use what the what we call theater for the oppressed by a gospel bow. So the idea is that we perform these low scenes, in classrooms, in community centers. And the scenes are based on real people stories about fighting, experiencing racism, sexism, or homophobia. So our stories revolve around fighting, entice. Yeah, fighting, racism, sexism, homophobia. And through that program, I was in that program for three years. That's when it really kick started my awareness, my understanding of different social issues that's going on with in our country. And that's pretty much the start the beginning of my diversity, inclusion and equity work. And, of course, after I graduated, I was still kind of involved with our theater program throughout the years. And, and, and on top of that, working out in the Pima we were doing a lot of mental health work. And we always emphasize the importance of cultural considerations into mental health work. So the key word here is called social determinants for health or social determinants for mental health. And through this type of work, I become more and more aware that Oh, my God, our society is not equal. Right? This a lot of people are suffering because of heat and discrimination. And therefore, five years ago, was six years ago, when I started, I decided to start my own company that I make diversity, inclusion and equity work as one of my priorities. So yeah, so that long story short, that that's kind of like how it started.
 
</strong>Michael Hingson ** 38:50
Well, one of the things that, of course, comes to mind for me being a little prejudiced, but when the opportunity comes up, I bring it up is what we don't see when we talk generally about the whole subject of diversity, equity and inclusion are disabilities, we tend to be left out completely even though according to the CDC, 25% of all people in this country have some sort of disability, and that never gets brought into the conversation. Yes,
 
<strong>JR Kuo ** 39:23
I so rarely, I totally agree with you. And I have to admit, I'm guilty of that, too. Like bigger for the longest time when I work in diversity, inclusion, equity, equity work, I was focusing on racism, fighting against racism, and sexism and homophobia, and only until three four years ago, damn, like when I'm going to help our people with physical disabilities, right? And I to admit that I am still learning about different types of physical disability. I'm still learning about this field. So I often would mention Jim will talk about I will highlight from the elementary knowledge I have just to bring awareness. And this is something that I'm working on continue to work on to learn. So I hint in the future that I can incorporate into my training more confidently. But I totally agree with you. And I like to say that is such an important issue that oftentimes is forgotten, and is often forgotten.
 
</strong>Michael Hingson ** 40:30
Not just physical disabilities, but mental disabilities to neuro divergence, autism are, are also well in depression for that matter, would certainly probably come under the definition of having some sort of a disability as well. The reality is, we don't tend to really collectively as a society tolerate difference very well. Oh,
 
<strong>JR Kuo ** 40:55
yeah. Oh, yeah. I agree. I agree.
 
</strong>Michael Hingson ** 40:59
And it is something that we really should do more of. But we we haven't gotten there yet.
 
<strong>JR Kuo ** 41:06
Yes, I agree. Yep.
 
</strong>Michael Hingson ** 41:09
So when did you start? Because you mentioned it earlier, your own business.
 
<strong>JR Kuo ** 41:14
So yeah, so I started in 2017. And the reason I started is because I love working at in the Pima. At the same time. The POS focus is super specific. It's about Asian American Pacific Islanders and native Hawaiians. And I wanted to reach out, I want to expand my experience and my horizon. And so that's why I started my own business, that talking about education, about mental health, and also working with more diverse population, with the black communities that Hispanic communities and white communities overall. So So yeah, so that's why I decided to start my own business.
 
</strong>Michael Hingson ** 41:56
Well, tell me more about your business, if you will.
 
<strong>JR Kuo ** 41:59
Yes. Yeah. So my business called Coffee with Jr. The reason I title Yeah, I think the reason i i came up with this name is that, that I truly believe that if we really want to achieve world peace, well, whatever was your name, you know, equality, equity, happiness, if you want to fight hate, and discrimination, oh, that, I believe in one conversation at a time. Let's sit down. And let's let's talk because I truly believe that we have more commonality than differences. And often time, because due to power or evolution, we like to lump things together and hate this thought. Right? We were taught with discrimination where hate and prejudice. And the one of the best way I can I believe, is that one on one conversation? Hey, let's sit down. Let's talk. And you know, and let's learn from each other. So that is that the start? That's the reasoning behind the name behind coffee with Jr. And yeah, and I focus on providing culturally appropriate mental health, educational training and diversity inclusion training and, and give you an example, when it comes to the type of training. I remember. And this is what's even before COVID Is this right before COVID. I spoke out I think two hours in a change with Nike and I spoke at a conference. And then after my speech, I you know, I asked some time, I just decided to check out a workshop, right? And I saw Oh, there's a diversity inclusion panel going on. And I walk into the room. And guess what? There were like four panelists sitting on the front. Now all four panelists, they will White identify, folks. And for me, I was the moment I saw that I turned around and walked out. Don't get me wrong, I believe like, I have a lot of good good, good friends that are white, white, identify people that are huge advocates for D AI, you know, they are amazing people at the same time for me, representation matters, right? When I walk into a room expecting we're thinking about talking about diversity inclusion, talking about different issues and when I just witness for individuals that are Elise for appearance wise down are the same. And I started questioning the authentic the the legitimacy of this panel, you know, and they might be good could be these four individual might be amazing that expire in the I don't know, you know, they could be a symptom. I just think that, again, representation matters. In this world we've been advocating for decades for centuries that we need representation. So therefore, I, yeah, that I started my own company is that like, we need more representation when talking about these important issues, especially also in mental health field as well.
 
</strong>Michael Hingson ** 45:32
The The issue is that if we don't learn to demand and work toward that representation, and truly work hard to be heard and be part of the whole process, then we never will. And what I mean by that is, it also is true that you can't go off and just form some organization or form some subgroup that goes off and does what it does by itself, and doesn't really get back integrated into the mainstream. I know, I've seen a lot of conversations. Lately, I've been reading some conversations on a particular listserv about women who don't speak up. And the the issue is that the list service for a particular product, it's about a product, so it's not relating to sex or anything, but what I'm hearing women say is they don't speak up as much as men because they don't feel as comfortable and so on. So they're talking about starting a separate group. And my, my opinion, and my observation is you could start a separate group, but then you're separate, you're not part of the mainstream, and you're not pushing to be part of the mainstream. And in this case, it's talking about technical stuff. It has nothing to do with sexual orientation. But they're bringing that into it, which is a little bit unfortunate.
 
<strong>JR Kuo ** 47:08
Yes, so I have heard similar examples before, in the way that I view or I understand is this is that there's a couple of different levels that I see is that it comes down to one of them is safety. Right, in tech industry, based on my experience working with the tech industry, is that there is a lot of misogyny, the last sexism, absolutely what's going on. And on top of that, talking about sexual in appropriation, you know, not appropriate sexual languages and a lot of woman have experienced that. And they are first of date, they are talking about safety, they don't feel safe, they don't feel comfortable to contribute to be part of it. Second, is that you've seen lisser will different form or different, different setting, oftentimes is started by man. And for the longest time is these platforms. Happy and ran by man, therefore, is cater to men and have man standard expectation. Therefore, when the other genders decided to contribute, oftentimes, it could create a lot of friction, especially from it, I like to say is two way streets right? From the creator. cyfle for from the man's perspective that I this is called Men's World. This is our expectations. And when we don't feel like changing, when we don't build an environment to be inclusive of woman. Yes, the woman definitely is not going to they don't want to be part of it is something and this logic was this experience can be applied to people of color. Right? So oftentimes two way street is taller, how can we? How can the owners of people that control the people in power of these platforms? How can how can them educate themselves become more inclusive, so therefore, whoever that can join, can have a sense of belonging. And this does take requires a lot of reflection, a lot of humbleness, acknowledging that, hey, I'm coming from the perspective of man may be coming from the perspective Mantis in authority. So how can I find to myself to change a little bit so I can be more inclusive? So yeah, so that that that's my thought.
 
</strong>Michael Hingson ** 49:50
One of the things that came out in the it's an email listserv, one of the things that came out today is that maybe, and by the way, it's mostly a I'm blind people. So it's not like their pictures or any of those sorts of things. One of the things that came out today was maybe there needs to be a female moderator added to the original people who founded it, which who were men when and when everyone acknowledges that are that certainly is something that makes a lot of sense. Because ultimately, though I still am of the opinion that separate, will not be equal. And even if they discuss just the same things as men do on the list, which is all about the technical aspects of what we're talking about how to use products, and so on, and not going further, separate means that we'll lose out on a very rich part of the culture. And, and so well, women, and so we need to figure out ways to deal with that and get people to all be part of the same group. And I recognize that women are oftentimes intimidated, because they come from a different viewpoint, and I can appreciate that. I think the solution still is not a different group, but rather figuring out ways to make sure that we truly integrate. Yeah. And, and endorse that, especially since also let's be real, they're more women than men on the earth anyway.
 
<strong>JR Kuo ** 51:30
Yes. I agree. Yeah, I agree with you. I think the more we can integrate, the more we can build these spaces, this opportunity for people to integrate and work together. That yeah, I'm all for that.
 
</strong>Michael Hingson ** 51:48
Yeah. It. It has to be that way. Otherwise, weren't we're never going to see people joining forces? Yes, yeah. So what do you do in your business today? How does it work?
 
<strong>JR Kuo ** 52:03
So how does it work? So I just say, I'm very fortunate, really happy. That majority of my business, my speaking gigs are referral based, which, which I'm really happy about it. So yeah, so my normally I, I write a lot of content, I try to, of course, I have certain content that I reuse a lot. But every year I try to, especially during winter time, holiday seasons, I try to take this downtime to update my content, or to create new ones. And I am, you know, I enjoy working with just whoever, whoever that's willing to just try it out. You know, I been very fortunate to have been working with so many amazing people that coming from the place of curiosity, coming from the place of wanting to learn once you wanted to mutually exchange information. So yeah, so this is what I business look like. Yeah, I write a lot, too. Every month, I publish a blog. Through my newsletter, I send out a newsletter every month. So in a blog, I write a lot about my own mental health journey as an immigrant, my own mental health experience. And also I love to travel so sometime I will write a lot of my my travels still race. So so it could be a mental health block, or a travel blog just depends on the month
 
</strong>Michael Hingson ** 53:49
in reading some of the material that you've put out, including your bio and so on your for me, you've referred to mental health first aid, what is that?
 
<strong>JR Kuo ** 53:57
So yeah, so mental first aid is similar to physical first aid, right? Physical and mental process for mental health. Again, how is trained people how to recognize signs and symptoms of mental health challenges, were a crisis and provide practical supports, such as encourage professional help, again, like using physical first aid as an example, physical first, that when you see someone bleeding, your job is to tend to the wound, right. Make sure you try to provide as much as support until the doctors until the professionals show up in physical mental health, physical first aid. We were taught we don't we don't do operations. We don't diagnose, right, we don't cut open the heart or something like that. We are there to provide support until professional show something where mental health per se is to be there. To provide practice practical support until professionals show up.
 
</strong>Michael Hingson ** 55:06
So with your company today, and obviously you provide first aid when you can, but what kind of projects? What kinds of things are you doing with your company? Exactly? How does it work?
 
<strong>JR Kuo ** 55:18
Yeah, so I, what do you mean by that?
 
</strong>Michael Hingson ** 55:24
So, what what exactly do you do with your company? Do people hire you? Or do you give courses online? What exactly do you do?
 
<strong>JR Kuo ** 55:34
Yes, people hire me. So normally companies organization university, they hire me to go into provides training workshops. Sometimes it is, it is what I call one hit wonder they hire me one time I do one workshop finish or there's some companies will hire me like on a consistent basis meaning I my provides six workshops in the span of six months, one per month. So So in your in between will conferences, my hire me will ask me to go speak. So yeah, so and then on top of that, some rigging other organizations might contract me to do projects, for example, I'm working with this organization called 1000 cranes for recovery is based in Los Angeles. And I'm working with them to execute some some of their contracts from Los Angeles County to teach mental health to Asian American population in Los Angeles area. So yeah.
 
</strong>Michael Hingson ** 56:41
Do you do any online courses or things that people can subscribe to or? So yes. Classes? Yeah,
 
<strong>JR Kuo ** 56:49
I started one, I started creating one through teachable. I'm still going through the final review. And yeah, so So my goal into 2023 is to have this online course self paced, online course life. So yeah.
 
</strong>Michael Hingson ** 57:10
And what will it be about?
 
<strong>JR Kuo ** 57:12
So this one is about how to develop your wellness action plan, a wellness action plan that actually work. So this is stuck, step by step, how you can go from Why do you want to improve yourself, it could be physically, emotionally, mentally was socially. And from there, I'm going to walk the students through on how they can break it down what they want their goals, objectives to deliverable actions, and how can they keep themselves accountable? So that's one of the courses that I actually in fact, I have created it, I just need to do a little bit more editing. And there's other courses that I am I want to create such as Yeah, how can we like when you know someone a person it could be a friend it could be a family member that have experienced discrimination through racism, right? And how can you provide practical support to that person scripting mentor support with different support so I a different set of tools. So yeah,
 
</strong>Michael Hingson ** 58:30
well if we can help you in talking about disabilities and especially blindness and so on, don't you ever hesitate to reach out?
 
<strong>JR Kuo ** 58:37
Yes, I would love that. In fact, as my learning curve into more about disabilities, if you're up to it, I want to write a blog about disabilities because I have about two 3000 subscribers and every month I up on wi fi 600 People read my newsletter by block so I think we'll be some is Michael Is this something that you want to collaborate I would love to have so I can I myself can learn more. And my audience might yeah my my readers can can learn more about this. This this whole field.
 
</strong>Michael Hingson ** 59:17
Let's talk about it. Absolutely. Awesome. Well, we didn't do coffee but it was very fun to have over an hour with JR I really appreciate that. People want to reach out to you and learn more about what you do and maybe explore hiring you in some way. How do they do that?
 
<strong>JR Kuo ** 59:36
Yes, they can email me directly at some My email address is coffee with JR and my last name K u o Kuo coffeewithJrkuo@gmail.com more they can just reach out to me at my website at www Coffee with <a href="http://jr.com" rel="nofollow">jr.com</a> and they can Just send me a message.
 
</strong>Michael Hingson ** 1:00:02
Well, that's cool. And I know we found you on LinkedIn. So I know you're there as well. Yes. LinkedIn.
 
<strong>JR Kuo ** 1:00:07
Yeah. LinkedIn, I'm on LinkedIn quite a lot. I am not on Facebook or Instagram social media down much. So LinkedIn can be another good platform. So my LinkedIn is just straight up Jr. Kuo K U O, my last name. Well, if you look under coffee with Jr, you should be able to find me and, and only I get back to people pretty fast within a day will too. So
 
</strong>Michael Hingson ** 1:00:32
have you written any books yet?
 
<strong>JR Kuo ** 1:00:34
I am not bad. Yeah, I know. That being said, I am. I'm working I we just wrap it up. I'm the one that contributors to this book, an academic book, and supposed to get published by March 2023. I don't even know the title of the book yet. So I just two weeks ago, I finalized with the editor. finalize everything so fingers crossed, will be published,
 
</strong>Michael Hingson ** 1:01:04
keep us posted. I would like to tell the world about it from our perspective when when it's available, and we certainly would love to have you back again to continue the discussions and maybe you need to do your own podcast and that's another another story.
 
<strong>JR Kuo ** 1:01:21
Yes, yes, definitely. Yeah. Yeah. Thank you so much, Michael. You're absolutely welcome. Yeah. And it's been a pleasure chatting with you.
 
</strong>Michael Hingson ** 1:01:31
Well, thank you I hope people enjoyed it I hope wherever you're listening to this you enjoyed it and you found it interesting and helpful. If there is any way that Jr can be a value to you, please reach out to him coffeewithJrKuo , K U O or coffeewith <a href="http://jr.com" rel="nofollow">jr.com</a>. And so I hope that that people will do that. So again your email address one more time coffeewith JrKuo at Gmail <a href="http://gmail.com" rel="nofollow">gmail.com</a> ASAP so hopefully people will reach out and I hope you all do. I'd love to hear what you thought about today's podcast please email us at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go visit our podcast page www dot Michael Hingson h i n g s <a href="http://on.com/podcast" rel="nofollow">on.com/podcast</a>. And wherever you're listening, please give us a five star rating. We appreciate it. We value your input we value your ratings. It's what keeps this all going. So once again, JR Thank you very much. I enjoyed this and I look forward to having more discussions with you.
 
<strong>JR Kuo ** 1:02:43
Sounds good. Thank you.
 
</strong>Michael Hingson ** 1:02:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Speaker and Mental Health Advocate with JR Kuo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e5b54357-e5a8-4204-9953-00d5953d657a.mp3?source=rss&amp;ext=asset.mp3" length="41839092" type="audio/mpeg" />
<itunes:episode>113</itunes:episode>
</item>
<item><title>Episode 112 – Unstoppable Explorer and Adventurer with Seniye Groff</title>
<guid isPermaLink="false">https://pinecast.com/guid/fad0dc60-4903-4719-bdd5-bbd2fea1328d</guid>
<pubDate>Fri, 24 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:04:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b30f0efd-00f8-45d7-85ac-3928a54b6d79/UM112-Seniye_Groff-Coverart.jpg" />
<description><![CDATA[<p>As I create these notes, I must first explain that being an “explorer and adventurer” goes far beyond seeing many unfamiliar lands and different cultures. Seniye Groff has indeed done these things. However, she also has learned how to look within herself and accept difference. She also has learned that she can move out of her regular and normal comfort zones when necessary. Of course, going out of the familiar does cause discomfort for Seniye, but she can still do it.</p>
<p>I think you will be fascinated by some of the adventures she has faced both physically and mentally.</p>
<p>Seniye’s basic philosophy is not to say “no”, but rather to say “yes”. She readily admits that saying “yes” can lead to challenges as you will see during our time together. However, Seniye will tell you that the ultimate rewards for saying “yes” go far beyond what would have happened in her life if she had taken a different path.</p>
<p>I hope you enjoy Seniye’s and my conversation as much as I.</p>
<p><strong>About the Guest:</strong></p>
<p>Seniye has never been interested in the word, “no” and because of this, she has been able to move in many circles.  Seniye grew up moving a lot which inspired the wanderlust that stays with her today.  She lived in the Middle East, Central America, the Caribbean and throughout the United States.  She loves change and can pretty much find talking points with just about anyone that she meets.  Seniye has a natural curiosity, an insane passion to make a difference and is not afraid to speak her mind.  She currently takes on freelance projects in human resources, diversity, equity and inclusion, training, management coaching and organizational development initiatives. She has authored articles and spoken at national conferences on best practices for all things related to helping people succeed. Seniye believes that the greatest gift you can give someone is your time.</p>
<p><strong>How to Connect with Seniye:</strong>
www.wordpress/<a href="http://seniyegroff.com" rel="nofollow">seniyegroff.com</a>
linkedin: seniyegroff</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, once again, it is time for unstoppable mindset. I am your host, Mike Hingson. Today we get to have the honor of interviewing Seniye Groff who believes that there is a lot to be said for not paying as much attention as one might believe in the word know. We're going to get to that as well as a number of other kinds of things. Seniye has been involved in a lot of travel she's as she says she's had a wander less for years being a person who's lived all over the world. Maybe someday on another planet. We'll see how that goes. But anyway, Seniye Groff, welcome to unstoppable mindset. How are you?
 
<strong>Seniye Groff ** 02:00
Thank you for having me, Michael. I'm great. I actually just came back from Peru less than two weeks ago. So the wonderlust continues.
 
</strong>Michael Hingson ** 02:08
Well, cool. Where were you in Peru?
 
<strong>Seniye Groff ** 02:11
Pretty much at Lima. And everywhere south, I really kept moving, of course, got to go to Machu Picchu, which is just an amazing place. I've seen a lot of ruins, but Machu Picchu is pretty magical. Went to the Amazon, which was definitely pushing me to my fears. And down to the desert and the coast. And to the Sacred Valley. Just an amazing country.
 
</strong>Michael Hingson ** 02:43
Wow, was this just for travel for vacation? Or was it business?
 
<strong>Seniye Groff ** 02:47
It was solo travel, which is how I love to travel. And it was I had a two week stint where I could take off and I'm like, why not? It's been on my list for a while so and some are there right now. So even better?
 
</strong>Michael Hingson ** 03:04
Yes. Better than better than at least where I am in Victorville where it was 31 this morning. Where are you?
 
<strong>Seniye Groff ** 03:12
I'm in Portland, Oregon. And you get a cold too. Yeah, it was in the low 20s this morning. And I think the high today is going to be like 35 or 36. So
 
</strong>Michael Hingson ** 03:24
well, we cope. Well, why don't we start a little bit by you telling us about you growing up and kind of how you got started and some of those things.
 
<strong>Seniye Groff ** 03:33
All right. Well, um, I grew up in a very traditional Muslim, Middle Eastern household. And we moved a fair amount about every 11 months. So I got to really circle the globe and the United States, and really learn how to adapt, and how to relish change, because every new year, it was about meeting new people and figuring out the lay of the land. And I know some people would probably think that's a horrific way to grow up. I actually think it was a great teacher and helped build my toolbox. with who I am today,
 
</strong>Michael Hingson ** 04:21
why did your family move so much?
 
<strong>Seniye Groff ** 04:24
Um, well, my dad was a doctor and could practice wherever he wanted. And, you know, he moved from Turkey to the United States to go to school and missed, missed Turkey. And so we went back there several times. And, you know, just I think also had kind of a wanderlust also.
 
</strong>Michael Hingson ** 04:46
So you moved a bunch all over the place, and didn't stay in one school very long either as a result,
 
<strong>Seniye Groff ** 04:55
that would be correct. Absolutely.
 
</strong>Michael Hingson ** 04:57
So when did you Ever get to be in one place longer than a year? Did you do that for college at all or?
 
<strong>Seniye Groff ** 05:07
Well, so high school, I lived in the Virgin Islands. And so I got to go to high school in one place. I did skip my junior year of high school. So it was a little shortened. And then I went away to college. And I went to Atlanta for two years. And then I went to Florida for two years. And then I lived in Florida afterwards for about a year and then in Baltimore for a couple of years, and then moved out to Portland, Oregon, for a job opportunity, and I've been here 23 years, which is crazy. So this is the longest obviously that I've been anywhere,
 
</strong>Michael Hingson ** 05:44
hence the need to occasionally go off and just travel on your own and go places. Absolutely, absolutely. Well, how did that upbringing and all that travel and the things that you do kind of help shape the way you are today?
 
<strong>Seniye Groff ** 05:58
Well, I think, first and foremost, diversity, it comes very naturally to me the love of diversity of thought, of environment, of meeting different people and understanding where they came from, and what's important to them. And finding commonality with people very quickly, I can pretty much find a common point with anybody that I meet. And I think that really was due to growing up and having to be very adept at learning the lay of the land very quickly. And, you know, making friends and creating a life in that new environment. So I've always been fascinated and loved people. I love taking care of people in my HR roles that I've had, in my training roles that I've had I it's always been about helping other people be successful, and just genuinely caring and wanting to know more about people.
 
</strong>Michael Hingson ** 07:02
You said, you've now been in Portland for what 23 years? Has it been with the same job? Or have you wondered from job to job a little?
 
<strong>Seniye Groff ** 07:10
Oh, you know, my lifespan in a job is five to six years, primarily because I get bored. And I go into a job not knowing what the lay of the land is or how to solve whatever problem I've been asked her to figure out. And so I love that creative process of having to figure out what's going on here. How can I make it better, because my personal mission is leave everything better than I found it. And then once the framework is set up and processes in place, it's like okay, now it's time to move on to the next challenge. It's time to move on to where I'm gonna be able to push myself again and learn and grow.
 
</strong>Michael Hingson ** 07:53
What did you major in in college?
 
<strong>Seniye Groff ** 07:56
I'm actually I majored in, I got my BA in English, and then my bachelor's in advertising and marketing. I was actually, when I was in high school, I had an art teacher that just really spent a lot of time with me. And I ended up winning an art scholarship to Parsons. And, you know, then I really focused on art. And I had this turning point at when I graduated and graduated a year early at that. What do I do? Do I pursue art, there was a hotel in Boston that offered me a job to create the artwork for their hotel, or do I go on to college. And what I learned by going away to this art school to Parsons was it was really hard to force creativity. And when you do something as a job, sometimes it takes away the joy, especially when it's a creative process. And so I decided to move away from art as a vocation, if you will. But I still was interested in that creative process and advertising. Definitely tied into that. So I majored in advertising. And then I went back and got my master's in adult education. So there's always been a joy and love of learning, no matter what.
 
</strong>Michael Hingson ** 09:18
You mentioned HR. So are you doing a lot of things in the HR field today, which is a little different than advertising? Well, it's solving problems, right? So they're solving problems. That's why I said a little different.
 
<strong>Seniye Groff ** 09:31
Yeah. Yeah, HR really been where I've focused the majority of my career. It's always been on the people side of the business, whether it be recruiting training, the employee experience benefits, diversity, equity and inclusion. It's always been on making sure that employees are set up for success, whether it be tools, policies, process, promotion, shun ability, equitable opportunities, etc. But yes, it's always been about people.
 
</strong>Michael Hingson ** 10:07
So you have done a lot in the field I gather of diversity, equity and inclusion and all that, what really got you into that?
 
<strong>Seniye Groff ** 10:21
Well, you know, I think what got me into it is looking back at my career and, and having the the ability and good fortune of being able to work with a lot of different people go out and visit a lot of different cultures live in different cultures. And, you know, I'm being I'm certainly, you know, need to acknowledge the George Floyd incident really woke me up that that there are some systemic and structural things that really are preventing folks from, you know, having equitable opportunities. And after that, I just became a student. I read as much as I could I watch the documentaries, I talked to various people, and I decided this is where I want to spend the rest of my career in HR, we've always been focused on and I've always been focused on diversity in the workplace, etc. But this is a whole nother level. This is really looking at the structural impacts that are in place that prevent people from having equitable opportunities and the bias that exists. You know, and I think, honestly, I really feel that I am responsible for taking off my own blinders, that bias is a choice that you have to consciously call yourself on. And we operate in automatic a lot of the time and catching yourself in that automatic mode, and really saying, is that really the reality? Is that really the truth? And what can I do differently?
 
</strong>Michael Hingson ** 12:10
Well, so you, you have learned a lot, of course, by traveling around and being in a variety of places. Why do you think that difference? is such a great teacher for you?
 
<strong>Seniye Groff ** 12:25
Well, you know,
 
</strong>Michael Hingson ** 12:27
I think anything for anyone for that matter.
 
<strong>Seniye Groff ** 12:29
Yeah. And I think well, one of the things that I also want to comment to the previous question is, I grew up in a Muslim, male dominated household. So women were considered second class citizens. And I, after having daughters, decided, I didn't want my daughters to have to navigate an environment like that. So that also was an instigator to really focusing on Di. So why is different, such a great teacher? And I think difference forces us to ask questions. So for example, in the workplace, you know, if somebody does a task differently, it's a great opportunity to ask why, why do you do it that way? What prompted you to put the things in that order versus, you know, the way I do it, and from that, we get to learn another perspective, right? Travel is also a great way to relish difference, you know, to be immersed in a new culture, and understanding the anticipation of the journey, the joy of going down that unknown alley, the new food, not knowing the language, that general discomfort that we have, when we don't know what's around the bend. That's what creates learning and growth, at least for me.
 
</strong>Michael Hingson ** 13:55
So, we oftentimes talk about people not wanting to get out of their comfort zone and being very, very comfortable in a in a specific place, as it were, I guess you would say that your comfort zone is a whole lot wider than other people do you? Do you have still areas where you're really uncomfortable getting out of some sort of a comfort zone in your life.
 
<strong>Seniye Groff ** 14:19
Oh, absolutely. And that, you know, I think fear honestly has created some of my most pivotal moments. You know, and fear is what forces me to get out of my comfort zone that sounds counterintuitive, but I think back and some of the most amazing things experiences that I've had, were based on fear and moving against that. So leaving a job right we all have fear of that unknown of leaving a job but then I look at we'll look at all the new skills at all. All make look at all the new people I'm going to meet. Having a child I did not want children now. I have to I, I just had a huge fear of becoming a parent. And yet, my when my older daughter, you know, came into this world, I, my first response was, oh my gosh, I love you so much. And what took me so long? Every time I go in solo travel, I'm, I'm terrified, right? I'm traveling alone. That means I gotta navigate everything myself. What happens if something comes up and I can't figure it out. And yet, I've had the most amazing empowering trips, traveling alone, because I invariably get lost. And I'll never forget Portugal a couple years ago, I got lost, so lost because I don't report to use signs. And I was driving everywhere. And I found that found this little town. And it wasn't even on my radar. And it was ended up being my favorite place of all of Portugal. So, fear is fear forces us, you know, to move into the unknown. And I have found that the outcome is better than I ever imagined. Is it hard? Absolutely. Is it painful? Sometimes, but ultimately, it ends up that I'm in a better place.
 
</strong>Michael Hingson ** 16:21
Have you ever had any experiences or ever you ever had any fears that were so strong that you didn't do something that that you wanted to do? Because you were too afraid?
 
<strong>Seniye Groff ** 16:34
Hmm. You know, nothing comes to mind right away. But I will tell you that in Peru in my just my trip that I just took, there were a couple of things that I was like, ah, and then I did it. So I'm in the south of south of Lima, about four hours, this area called EGA. And it's a desert, amazing desert. And they had we went I went on this dune buggy ride, which I'd never done before in the in these massive sand dunes, which were amazing. And then there was sandboarding. And you have to sandboard down this. I mean, just really high Sandhu and I'm like, there is no way I'm doing this. Forget it. And the driver of the dune buggy goes, you've got to do it. And I'm like, oh, no, no, no, no. But I did it. And I was like, oh, gosh, I'm going to do this. Again. This is so much fun. The second thing in Peru was going to the Amazon. I'm terrified of snakes. I do not like snakes. And plus, you know, the Amazon is full of bugs and spiders and tarantulas and monkeys and all this other stuff. I really. So originally my trip, I was going to spend three days in the Amazon I decided on to. And I gotta tell you that when that second day came, I was very happy to get on the plane. And get out of there. Because although the Amazon was amazing, and definitely pushed me out of my comfort zone, I was so happy to leave. So I can't say I've never not done something. But I certainly was recently shortened my time in the Amazon, because I was done with being terrified.
 
</strong>Michael Hingson ** 18:17
So did you see any snakes?
 
<strong>Seniye Groff ** 18:20
I thank goodness did not see any snakes, lots of tarantulas and bugs. But no snakes. Fortunately, you
 
</strong>Michael Hingson ** 18:29
in Indiana Jones one of the things that I've been reading about you discovered is that you don't like the word no, tell us more about that.
 
<strong>Seniye Groff ** 18:44
Well, that's true. I mean, you know, as a kid who likes to hear no, no likes
 
</strong>Michael Hingson ** 18:48
to hear no when you're a kid.
 
<strong>Seniye Groff ** 18:51
But what I realized as I was moving through my career was that the more times I said yes, the more opportunities that came my way. And the more that I got to learn and grow and I have a love of learning. I have a love of challenging myself. And so I decided that, you know, no puts up roadblocks and yes, although sometimes scary, uncomfortable. Yes. leads to a lot more experiences, friendships, adventures, opportunities, and and failures. Let's be let's be frank, it can also lead to failures. But with that failure, again comes growth and more opportunity.
 
</strong>Michael Hingson ** 19:46
It comes back down to what is failure really, which is that failure is a learning opportunity. And unfortunately, we all too often learn that failure is a bad thing and we don't have Ever want to fail, and we don't recognize the incredible teaching moments we get, because things didn't necessarily go as we planned, which is a whole lot different way of viewing it than failure.
 
<strong>Seniye Groff ** 20:13
Absolutely, completely agree. And that that's a very mature approach. I mean, when you're new in your career, and kind of figuring out your way, and you know, certainly trying to please your boss, you can't go there. But as you mature, you become a little more confident with your skills, you realize that? I mean, I've often said, if I have a tough decision to make, that could lead to something that I really don't want to deal with. What will how impactful will it be five days from now, five months from now, five years from now? Right? So in five months from today, will I even be thinking about this? In five years? Will I even be thinking about this? Will this be as as monumental as it feels at this very moment? And I very few things are going to still be monumental, at five years, and oftentimes not even at five months.
 
</strong>Michael Hingson ** 21:12
Of course, when you talk about what what you think about this in five years, or whatever, it also comes back down to is this a negative thing or a fear? And given the way you approach life? Probably not. On the other hand, if it's a teaching moment, you may think about it in five years, because you'll rejoice in how much you learned.
 
<strong>Seniye Groff ** 21:34
That's right. That's absolutely right. Yep. And you'll be in a different spot.
 
</strong>Michael Hingson ** 21:39
Again, in a different spot, right? Yep. Which is really what it's all about. One thing that you mentioned, to me, and I'm really curious about is tell is to talk about your view of raving fans, I want to understand what that's all about.
 
<strong>Seniye Groff ** 21:55
Oh, raving fans. So I talked to just, I just talked recently about, you know, wanting that approval of your boss or your friends or whatever. And I think, you know, oftentimes, again, I can say this in retrospect, because I'm, you know, I'm much further down in my career, my life, but, you know, we want people to approve of us, you know, we want to create a persona. And I think this is because social media has definitely helped this, we want to create a persona that creates jealousy. Right? Um, you know, all the beautiful pictures, all the perfect lives, which, you know, I've certainly spent some time talking to my daughter about, you know, that don't believe everything you see online, right? It's not as picture perfect as you might think. They're not going to show you the slums, right. And I don't believe we need a stadium filled with approvers. I think that if you have one raving fan, you know, somebody that has your back, regardless, somebody that's willing to tell you the truth, when you've got a blind spot, then you're truly rich, you really, truly are rich. And so that's what I mean by raving fans.
 
</strong>Michael Hingson ** 23:07
It's all about having people who you can be honest with and who are honest with you.
 
<strong>Seniye Groff ** 23:14
Absolutely. Absolutely. And understanding that it doesn't have to be zero sum, meaning that you don't have to win, or I don't have to win in order for you to lose, we can we can both win, we can both help each other out and be stronger together, rather than being you know, on opposing sides. And, you know, trying to think that one of us is going to get more than the other. It just that's a no win situation.
 
</strong>Michael Hingson ** 23:44
But that's a lot of what we seem to find society or people trying to teach us that Right.
 
<strong>Seniye Groff ** 23:51
Absolutely. Absolutely. And I think that again, that's one of the reasons why I think my dei work is, you know, very important to me is that I just want to make people think I want to, I want people to walk away and say, ha, I never thought about it from that perspective. That's a completely different lens than what how I was operating. To me. That's the secret sauce, right? And if I can help educate folks, to be inspired, from that new perspective to take action, then things change without action, nothing changes, right? I mean, it's great to have a lot of higher level thinkers, but if you're not willing to take action, then there's no change. So, you know, creating opportunities for people to interact with folks that are different from them, you know, and move away from generalizing. That will help eliminate bias, right. And we're, again, we're stronger together and getting rid of that bias. and helping people see something different from themselves also removes that belief that I've got to win in order for you to lose, right, or you've got to lose in order for me to win.
 
</strong>Michael Hingson ** 25:13
So there are lots of differences. There's a lot of diversity, we talk about being a very diverse society. But even in our diverse world, this is something that we get to talk about a lot on this podcast. The problem that I see is that we really don't embrace all that there is to deal with concerning diversity. For example, diversity usually talks about sexual orientation, or race or gender, some social attitudes and so on. And to explore the discussion a little bit, disabilities are left out, we don't tend to discuss the concept of the world of persons with disabilities. And from, from my perspective, what I've seen is the difficulty is that people who have disabilities, especially those that people can see, were viewed as less capable, less able, disability does not mean a lack of ability, how do we get people to understand and embrace that and recognize that we're just as much a part of society as everyone else?
 
<strong>Seniye Groff ** 26:27
Well, I think first of all, you know, diversity there, there's a lot of intersections to diversity, meaning that no one has just one thing, right? There's a mix, you can be disabled and lesbian and Hispanic, right? I mean, so there, there's intersectionality. And again, I think, like any other diverse topic, it's about getting people at the table to talk and to be exposed to folks that are not like themselves. I mean, there's been a lot of attention to mental health, right? Typically, mental health is below the surface, right? It's not that it's not the iceberg that you can see above the water, it's below. And yet it is a disease, it is a disability. And it it really, it really talks to how complicated the de I work is, it also talks to how much work needs to happen still, and how slow and I'm very action oriented. So slow is not in my vocabulary, but how slow this stuff takes. But it is about creating opportunities for exposure, so that people can see their bias and their generalizations broken down. And realize that's not true that generalization generalization I had about that person or type of person or whatever. It's not true, because I've just witnessed it for myself. And that's why a lot of the Di Di work that I do is much more grassroots, because I feel like when you tell people to make mandatory, that you must do this, you must act like this, you must say this, you must take this training, people dig in their heels, right, and they're going to hold on to their old ways of thinking as much as possible. When you create grassroots opportunities, where people can naturally, organically interact with folks that are different from themselves. That that that wall has already come down there, they're already ready to engage. And then that light goes off of like, Whoa, my what I thought was completely wrong. And now I'm forming a relationship with this person that I didn't really know. And now I'm beginning to know, and when I have a relationship with somebody, I actually care about them. And when I care about somebody, I am not going to let somebody else say something negative or incorrect, or harassing to that person. Because now I'm invested. I'm invested in making sure that that person is included, that they belong. And so that is where I think we have a huge opportunity to move the needle with folks, because I agree with you. There, there are folks that we jumped to conclusions about abilities. And we need to provide opportunities where people can see that that's just not true.
 
</strong>Michael Hingson ** 29:45
And all that is very true, in terms of what we need to do, but but how do we really make it happen? The problem is that when it comes down to it, let's take a person who happened To be blind or pat a person who happens to be deaf or hard of hearing or low vision. The reality is that the prejudice is run so deep that for example, if I were to apply for a job, and under most circumstances, if I just happened to mention in the cover letters from my resume, that I happen to be blind, I won't even get a response. Or if I don't mention it, and I go to the job interview, and they happen to invite me because they liked my resume, the hackles go up, and the resistance goes up immediately when they discover it's a blind person. They may not because legally they can't so much today, but the thoughts are still there, how you're going to get to work, what special things do I have to do for you? How do we move the needle to get people to recognize that, in reality, the cost of doing business needs to involve inclusion. And that the reality is that for a person with a disability, and I can make the case that everyone has disabilities, because most of you are light dependent. So maybe if I'm the boss of a company, I shouldn't hire anyone who is sighted, because I got to spend all that electricity for lights for you guys, to turn to turn it around. But the fact is that companies spend the money for lights. But if I need a screen reader to a piece of software to read a computer screen, resistance goes up to providing that, even though they provide monitors for you and other things like that, how do we move the needle to get people to understand that in reality, part of the cost of doing business is inclusion?
 
<strong>Seniye Groff ** 31:46
Well, I think, in your very specific example, although not fair, or even reasonable, it's
 
</strong>Michael Hingson ** 31:57
it's real, though it's real,
 
<strong>Seniye Groff ** 31:59
it is real, but heading off those obstacles with I know, you're probably thinking that, you know, I'm gonna need X, Y, or Z. Well, let me let me tell you, let me give you an example how I'm able to do this, you know, outside of work, or at this other employer. And I mean, it's removing those, those beliefs and those biases by actually giving examples you also need. And, again, this is no easy task. You know, as organizations, for example, I was curious about I attended this training session on hiring formerly incarcerated employees. I never really thought about it, but it came across my email. And like, that sounds interesting. I want to learn more. And so I it was a, I don't know, hour long video about the programs and et cetera. And I was like, I ended the ended the session and like, wow, I never even thought about it like that. And so then I was meeting with a friend, a fellow peer, and I said, I just saw this video, and you wouldn't be You wouldn't believe this viewpoint about hiring formal, formerly incarcerated folks. And wow, my eyes were really opened. And, and she's like, look, I hadn't even thought about that. So, I mean, obviously, this is a very slow way to, to influence. But I think it's up to each of us to help educate each other and challenge each other on our thinking. And I mean, those systemic structural biases that exist at organizations today. You're absolutely right. They're there, they can appear to be insurmountable. But I guarantee that if we continue to say nothing, and we continue to behave the way we're doing, guaranteed, nothing's going to change. Right, right. And I think, to make those changes,
 
</strong>Michael Hingson ** 34:01
and I think one of the things that we can do, let's talk about disabilities, again, is that for those who understand that this situation exists, how hopefully we can get more of them to include examples relating to disabilities, if you will, in the conversation. The fact is that if we don't talk about it, nothing is gonna get done, which is what you said, but we can push the conversation, we can ask or discuss and use examples to talk about some of the issues. I was at a meeting last year. And there was a person there from a federal agency who talked about we have to change the conversation about dealing with disabilities, it was all about disabilities. And this person said we have to really change the conversation and And I asked the question, Well, okay, you're high up in a particular federal program. What can or will you do to get not only people in your agency, but maybe even the president to start using more examples and discuss the concepts of persons with disabilities in everything that they do to promote the discussion? And that was a concept that just didn't even fly with this individual? Well, we've, we've just got to change the conversation. Well, how are you going to change it? And that's the problem is that we don't see that happening, even with the people who could to make it a daily part of our discussion, and get others to make it a daily part of their discussion as well.
 
<strong>Seniye Groff ** 35:52
Yeah, I mean, again, you know, without action, nothing changes, right. So we have to be willing to be allies, we have to be willing to stick our neck out, we have to be willing to challenge the status quo. We have to be willing to have the conversation. Absolutely.
 
</strong>Michael Hingson ** 36:09
We've got to do more to drive the conversation and take a more proactive role. We have discussions about race all the time. I mean, using everything from John Lewis and crossing the bridge in Alabama, to all the different sorts of things and all the examples that we see today. Those are great. But we need to broaden the conversation, because it's all part of the same thing, whether it's race, gender, disabilities, or whatever the reality is, it's all part of the same thing. People don't generally react well to difference.
 
<strong>Seniye Groff ** 36:49
I agree. Absolutely agree. And we have to get more comfortable with it. Because it's a good thing. I mean, it. Difference is, again, powerful, because it, it allows us to see things, hear things experience things, from a different point of view, there is no one way to do something, you know, and we have to get comfortable with difference.
 
</strong>Michael Hingson ** 37:15
So you, you talk about the whole issue of doing more with conversations, and I think I think you're absolutely right. It also in part starts with parents educating children. So how do you do that? How old are your two children? By the way?
 
<strong>Seniye Groff ** 37:34
My older daughter is 20. And my younger daughter is 14.
 
</strong>Michael Hingson ** 37:38
So they're they're getting close to having some intelligence there. But how do you? How do you as a parent, and what do you think as a parent, you need to do but how do you help really spark with them? And get them to think more in terms of why not and exploring and dealing with differences as opposed to just adopting the usual prejudices?
 
<strong>Seniye Groff ** 38:08
Yeah, well, I mean, I, I said earlier that I never really intended on being a parent. But once I became a parent, I was all in 150%. And so as a parent, I really see my job as being a role model, a guide a coach, and to, to love unconditionally. And unconditionally does not mean without any accountability, right? It does not mean giving your child free rein, with no rules or expectations. And matter of fact, my kids will tell you that I'm very strict. But it means that you love and you support them, and that you are really willing to tell them when they screw up. And, you know, how could we do it differently next time. But it's also about exposing your kids to as many things as possible. And I've always believed that the greatest gift we can give our children had self esteem, if they run, walk into the world believing they can do something, or at least try it. That is powerful. But kids watch what you do. I mean, kids aren't born mean kids aren't born prejudiced. They learn it. And they and as parents, we are their role models and role models being how we act, but also what we call out. If we don't call out something that is wrong. If we're not modeling the way when we see something that's not right, then we're not doing our job.
 
</strong>Michael Hingson ** 39:48
The The fact is, kids, children are not dumb. They're very observant, much more so than we tend to generally give them credit for and so on. You're right, they're going to see how you as their parent behaves. And they're going to pattern their lives after you.
 
<strong>Seniye Groff ** 40:09
Absolutely. And you know, it's funny because I had a parent tell me a story about something that my older daughter did. When they were on vacation, my daughter went on vacation with another family. And so the mom, you know, called me up and kind of told me about something that happened on the vacation. And I'm like, Oh, my gosh, my daughter has actually been listening to me all along. Now, in the in the moment, don't push me away and say, Oh, Mom, you don't know what you're talking about. But when, when push came to shove, and it really mattered, my daughter acted appropriately, which told me she had been listening all along. And when it was really critical and crucial, she she met the expectation.
 
</strong>Michael Hingson ** 40:56
So it's a good teaching moment for you to
 
<strong>Seniye Groff ** 40:59
hear well, he was You're right. You're absolutely right.
 
</strong>Michael Hingson ** 41:04
What do you fear most about being a parent? Hmm. Um, since we talked about fear and all that, you know, obviously, it comes up and you you decided that being a parent is okay, once you got started in it, but what do you fear most about being a parent? Or what's your greatest fear?
 
<strong>Seniye Groff ** 41:25
Oh, well, you know, I've, I've had a few friends that are in my age group, or maybe a little younger, they have kids that have unfortunately passed away. And I fear not being around for my kids for as long as possible to be able to be a part of their lives and an influence in their lives and continue to be engaged in their lives, and for them to have me as a resource. So obviously, I don't have any control over that. But I would say that's probably my biggest fear is to not be around when they really need me.
 
</strong>Michael Hingson ** 42:03
So you're really sort of saying that, in one sense. Children always need their parents.
 
<strong>Seniye Groff ** 42:11
I yeah, I think so. I think it's an idea. It's an invariable bond that you have.
 
</strong>Seniye Groff ** 42:19
With your children, you need them, they need you. And you want to be around to see how it all plays out?
 
<strong>Michael Hingson ** 42:27
How does your relationship with them change and evolve as they grow older? As they become more mature?
 
</strong>Seniye Groff ** 42:34
Yeah, that's a great question. So as a parent, you always at least me, I always remember them as those cute little babies that just were so excited to see me at the end of the day, when I picked them up from daycare. You know, what, I really rocked their world, and I was the center of their world, and then they become teenagers. And when they're teenagers, you can't do anything, right. You're the most embarrassing, stupid person that they could possibly imagine. And it's very hurtful. As a parent, again, as a parent who didn't intend on being a parent, and then finding out wow, this parenting thing is pretty amazing, to then be pushed away when they're teenagers. And they're rolling their eyes at me, or I can drop them off at the corner. But I can't actually take them to the friend's house, because they don't want me to be seen. Whoa, that is a real wake up call as a parent. But what's been fun to watch with my 20 year old is that they're coming back full circle. And now they want my guidance, and they want to spend time with me. And, you know, like, my daughter wanted to get her first credit card because she wants to build credit, right? And I'm like, so she came to me like, Mom, how do I do that? And I'm like, Well, how do you think you might start that process? And we have actually intelligent, engaging, thought provoking conversations. And even she is at the point now where she can throw an idea back at me and I get to say, Wow, I hadn't thought about it. Like that way. And isn't that cool to be able to have these intelligent conversations? So I'm really loving that that piece of it. Ah, and so that's been that's been really fun as she will you know, after one more year in college, go out into the world and start navigating the work workplace. I think it'll be really fun to continue that partnership and that dialogue.
 
<strong>Michael Hingson ** 44:28
So what you're saying is that since she was a teenager it's amazing how much you've learned, huh?
 
</strong>Seniye Groff ** 44:36
Yes. Yeah, and you know, I mean, that you know, everything, you know, it Everything will pass when it's challenging and I, I love talking to people, when I am posed with something that I've not experienced, like so for example, my younger daughter is adopted. And when I I adopted my younger daughter, there was a very tough transition. For eight months after I picked her up. There was a very tough transition. And I was like, Oh my gosh, what am I done? What am I? What am I doing wrong? And so I sought out parents that had a birth child as well as an adoptive child, and to kind of pick their brain. Hey, what worked? What didn't? Does this transition time ever end? I mean, what have I gotten myself into? And what I learned after, you know, meeting with eight or nine parents was, first of all, completely normal. Why didn't they write this in a book, I don't know, but completely normal for there to be an adjustment period. And guess what it does end. And that's what I needed to hear. I needed to hear that it ended. And so I turned around and actually wrote an article for adoption today on that whole process, because I thought, well, if one other parent that's going through this can hear that it does end. And this is normal, then I've saved them a lot of grief that I had to go through. So yeah, it's it's all about learning. I hope I'm I learned till the day that I'm not here. It's really important to continue to learn and
 
<strong>Michael Hingson ** 46:16
grow. How old was she when you adopted her? 11
 
</strong>Seniye Groff ** 46:20
months? So, yeah, originally, we were supposed to get her at four months. And at four months, their world was a little different from the awareness they have when they're 11. Mm hmm. And so that led to a very challenging adjustment period.
 
<strong>Michael Hingson ** 46:39
Because her whole life, all 11 months of it, which is a fair amount had just suddenly been uprooted.
 
</strong>Seniye Groff ** 46:45
Absolutely, yeah. And I think that there was fear and anger at that, being uprooted. I mean, I didn't speak the language I didn't, I didn't communicate the same we weren't, we were feeding or something different. Everything smelled different. You know, I mean, everything was different. They didn't sleep in a crib when she was at the orphanage. And now I wanted her to sleep in a crib eating and she needed that crib. They didn't take baths, they were just sponges. So anytime that my daughter got wet in any way, it was a major trigger for her. So yeah, I mean, her and as an adoptive parent, you believe that you're, you're providing a better life for this child. But just recently, I realized that could be true. But I've also put them in a position where they are different. They're different. They don't match my my younger daughter is Vietnamese. So my younger daughter doesn't look like me doesn't look like her big sister. And so you I can see people when we walked down the street, and this became really evident, took my girls to Greece in June. And people would like do the doubletake trying to figure out, okay, how does this What's this equation here? And I had people walk up to her and try to speak Chinese to her just out of the blue. And that made her very uncomfortable. And so I really stepped back and thought, wow, I adopted this child with the greatest of intentions. And what I've done is made that difference. really obvious. And I'd never looked at it like that before.
 
<strong>Michael Hingson ** 48:37
Yeah. Which is, which is a huge new experience for you, too. Yes. And I was going to ask you about that in terms of so you, you do take them on travels from time to time as well. As
 
</strong>Seniye Groff ** 48:53
well, we my kids go, Yes, I believe that and they've been traveling since they were six months old. I always wanted them to experience different cultures and understand that the United States is not the center of the world. There's a big world out there. And you know, just being exposed to food and language and culture and history is so important. As you develop a sense of self. And, you know, a broad perspective of the world.
 
<strong>Michael Hingson ** 49:26
One of our podcast episodes some time ago was with Leslie hegu, who is a gentleman who lives in the Maryland area. And he asked his wife when they both turned 40 What do you want to do now? For the rest of our lives? And she completely blew him away by saying I want to adopt a girl from China. And she did that because she had heard of the weeping cliffs where young girls are thrown over the cliffs because they had too many girls daughters and so on in China, and she wanted to deal with that and they ended up adopting two different girls a few years apart, but they found that to be such a rewarding experience, the older one wanted to find her birth parents. And he has written a book about doing that and talks about it on the podcast as well. And I think the younger one, now, they're starting to work on that as well for her. They used a lot of technical and scientific stuff. And the the whole world of DNA in China is not as advanced as it is here. So it's a little bit more of a challenge. But they're doing some incredible things. But he, he talks about the fact that, you know, they, they didn't have any worries at all about having children who were totally different than them, and they've really helped their daughters to understand that's okay.
 
</strong>Seniye Groff ** 50:54
Yeah, yeah. I mean, one of the reasons why I looked at Vietnam is because Portland has a very strong Vietnamese community here. And right before the pandemic, I actually took my younger daughter back to Vietnam. And we went to the orphanage. And then we went all over the country, because I really wanted her to see where she came from. And I wanted her to have a sense of itself, because I think it is very natural for an adoptee to wonder, who am I? Where did I come from? How would my life been different? And so it's all part of the process of, you know, her becoming her own person?
 
<strong>Michael Hingson ** 51:35
Does she speak Vietnamese?
 
</strong>Seniye Groff ** 51:37
No, she does not.
 
<strong>Michael Hingson ** 51:39
She has not learned that. I think Wesley said that. His daughters have done some work. Now they're in their 20s. But they've actually learned some Chinese because especially the older one does communicate now, with her birth parents, through through various technical means, and so on. And the whole family has become enlarged, because now Wesley and his wife and so on are part of the bigger family in China, in the China family as part of their family. And so they approached it in a very positive way. Yeah,
 
</strong>Seniye Groff ** 52:17
that is definitely an ideal adoption scenario that you hope, like, you know, you hope will happen. My, my brother in law, X brother in law is adopted also from Korea. And he had that happen, where he was able to find his birth mother. And then they came over here. And basically, we met all of them. And it was just one big extended family. And wasn't it fantastic that he now had, you know, this great extension in in South Korea, that he didn't even know about that. Now. He considered family and he's gone and visited them several times.
 
<strong>Michael Hingson ** 52:57
Which is really cool. Yeah. So what's the thing you like most about travel?
 
</strong>Seniye Groff ** 53:07
Gosh, I don't know if I can narrow it down to one thing, I don't know if I can. But I would say you know, the food. I mean, the food. I mean, I'm a foodie. So I love the food. And I love seeing out food and culture and history converge. So for example, in Peru, there were a lot of stir fries. Now, I did not anticipate that there will be stir fries, in, you know, South American food. Well, going back in history, a lot of Chinese immigrants came over to work in Peru. And so obviously, that influenced food. I love meeting people and hearing their stories. I think stories are powerful. And we often don't take time to stop and listen. And I think hearing people's stories are, you know, game changers. I love the element of discovery that travel brings. And you know, I have a running list of travel destinations. And it seems like every time I cross something off, like three more things get get added on, I don't know if I'm ever gonna be able to, to, you know, do this list. But you know, and and also just the empowerment of that solo travel that I talked about, you know, I go places without having anything booked. So I just, I land and then I figure it out. And at the end of the day when I'm kind of tired and this is the benefit of you know, having a phone now that has internet right that we could do this where I can just look up a hotel that might be near me and I'm in for the night or whatever. So there's not just one thing I can narrow down to one thing, Michael, I'm sorry. Are there so?
 
<strong>Michael Hingson ** 55:02
Did your daughters go with you to Peru?
 
</strong>Seniye Groff ** 55:05
They did not. They did not go to with me to Peru. So my older they're both they were both in school. Yeah. So you know, schooling, but we're already planning what are what are they went to Greece with me in June. We're planning what our trip is going to be next summer. So they come with me when when their schedules allow, but I also enjoy doing it solo, too.
 
<strong>Michael Hingson ** 55:30
So what work do you do today? What's your job? What's your day job?
 
</strong>Seniye Groff ** 55:34
My day job? Well, I'm
 
<strong>Michael Hingson ** 55:36
da y, as opposed to Dei.
 
</strong>Seniye Groff ** 55:39
Yeah, exactly. Well, you know, I mean, I, I'm an independent consultant. So, you know, I solve problems for companies. And the beauty of being independent consultant is that I get a variety of experiences, I get a variety of organizations. And oftentimes, organizations think that their their issue or problem is super unique to them, you know, cats out of the bag, it's really not. But you know, how they apply it, how their systems work internally, the people because the people, you know, people obviously, are, are the wildcard that's what makes it different or challenging. And so going in figuring out fairly quickly what's going on, and what's the issue, because oftentimes, clients will say, we need you to solve this. But after doing some investigation, sleuthing, I often realize actually, that that's not the issue, this is the issue. Now let's figure out how to solve it. And so that there's a lot of creativity that happens there. And, you know, I'm an artist, and I was, uh, you know, in advertising and, you know, so there's, I have very much a creative flair to me. And so the problem solving, it kind of taps into that creativity.
 
<strong>Michael Hingson ** 57:00
So, you, you, you consult with a lot of companies at once, or one at a time, or how does that work?
 
</strong>Seniye Groff ** 57:08
Yeah, usually multiple depends on what what the the thing is that I'm working on. You know, sometimes it's a one discrete little problem that I'm solving, sometimes, we need a whole new system, we need to up end the organization. So obviously, that would be a little more immersive. And I could probably only, you know, take on one project at a time. But, um, yeah, it really varies. And that that's the, you know, I love variety kind of comes back to my love of change. And so, you know, I don't I don't know what the solution is. And I love that challenge. I love walking in and having to figure it out. And not know what the answer is, until I really dive in and, and get involved.
 
<strong>Michael Hingson ** 57:54
Have you gotten involved with companies like you're talking about? And they end up just playing resisting what you suggest. To us? That's happened,
 
</strong>Seniye Groff ** 58:06
huh? Oh, absolutely. And, you know, I mean, I can make a recommendation, right? It doesn't happen often. But it absolutely has happened. Because especially if, if a company is stuck with what they believe is the issue, right? If they if they're, or they just don't want to hear the truth. You know, if if leadership has some opportunity areas, and they just don't want to hear it, they're gonna put up a roadblock. And I can't do anything about that. Right. So, but I hope that again, you've hired me to come up with a solution. I hope that I've helped you look at the issue in a different way, and provided some ideas for what can make it better.
 
<strong>Michael Hingson ** 58:53
Well, and hopefully, mostly people will react well to that. And then typically, if someone is serious about hiring you or serious about dealing with whatever issue comes along, they will listen very carefully to recommendations and hopefully, adopt them unless there's some compelling reason why it can't be done the way maybe someone suggests in that case, you maybe go back and rework it.
 
</strong>Seniye Groff ** 59:20
Yes. Right. Yeah, absolutely. And, you know, I mean, I think that, you know, when a company hires a consultant, they're looking for that expertise, because you've done it before you've seen it before. You have a toolbox or a library of solutions. And that's what they're paying for. And so, you know, for the most part that plays out the way it should.
 
<strong>Michael Hingson ** 59:46
Have you ever written any books or anything about your travel experiences or your experiences in general?
 
</strong>Seniye Groff ** 59:51
You know, I haven't, I haven't I've written articles. Never a book. I've thought about a book. I've started a book but and not to completion. It's pretty daunting. I mean, you know, it's, I've always admired. I used to be a book reviewer. And so even if there was a book that didn't resonate with me, I always finished it. Because I felt this person has accomplished something amazing, which is publish a book. And it's really easy. I found it really easy to tell a story verbally, right? But when you have to write it down and get those nuances on paper with words, it's hard. It's really hard.
 
<strong>Michael Hingson ** 1:00:30
It is harder. Well, and it's different. I'm not sure for me, it's harder, but it is definitely different than doing it verbally. Yeah. Well, if people want to reach out to you and learn more about you possibly explore, working with you, and the kinds of consulting work that you do, how do they do that?
 
</strong>Seniye Groff ** 1:00:51
Well, I have a website, <a href="http://seniyegroff.com" rel="nofollow">seniyegroff.com</a>.
 
<strong>Michael Hingson ** 1:00:54
Can you spell that please?
 
</strong>Seniye Groff ** 1:00:56
 S E N I Y E  G R O F F is in <a href="http://frank.com" rel="nofollow">frank.com</a>. And that's the easiest way or I'm I'm a definitely on LinkedIn. So you can find me there too. But I'm pretty easy to find with my name. It's not like my name's Mary. So if you Google Seniye, and Portland, Oregon, you're gonna find me.
 
<strong>Michael Hingson ** 1:01:20
I would imagine. So you know, we can just go hey, you and you'll be there. That's right. That's right. Well, I really am glad that we got a chance to spend this hour we've been working at it for a while and finally getting it done. And we found you on LinkedIn. And that's pretty cool. So definitely, I really appreciate you coming on. And I hope that you listening out there appreciate and enjoy this as well. We'd all love to hear from you. So if you would like to do so please email me at Michaelhi at acessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And I will share with Seniye as well. You can also go to our podcast page, www dot Michael <a href="http://hinkson.com" rel="nofollow">hinkson.com</a> hingson is spelled H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And again, we'd love you and would appreciate you giving us a five star review for the podcast. But reach out to Seniye. Let her know what you think. And hopefully she'll be able to assist you and help you expand and grow. And you may have some great ideas for her as well. So it does go both ways, doesn't it? It absolutely does. Thank you so much, Michael. Well, thank you. I really appreciate you being here and I hope that we can can get you to come back on again.
 
</strong>Michael Hingson ** 1:02:45
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Explorer and Adventurer with Seniye Groff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fad0dc60-4903-4719-bdd5-bbd2fea1328d.mp3?source=rss&amp;ext=asset.mp3" length="39170844" type="audio/mpeg" />
<itunes:episode>112</itunes:episode>
</item>
<item><title>Episode 111 – Unstoppable Suffragist with Paula F. Casey</title>
<guid isPermaLink="false">https://pinecast.com/guid/6e2fa69f-6e5d-4f2f-9c48-adaf6232446f</guid>
<pubDate>Tue, 21 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:08:27</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5908bfe9-dbee-4366-b351-033c6627af5a/UM111-Paula_Casey-Coverart.jpg" />
<description><![CDATA[<p>Meet Paula F. Casey who for more than thirty years has worked to educate the public about the role that the state of Tennessee played in securing the passage of the nineteenth Amendment of the U.S. Constitution. In the title of this episode, I referred to Paula as an “unstoppable suffragist”, not an “unstoppable suffragette”. Paula will explain the difference and the importance of these two words.</p>
<p>I find this episode extremely fascinating and well worth the listen for everyone as what Paula says puts many things and ideas into historical perspective. I hope you find Paula Casey’s comments as stimulating and informative as I.</p>
<p><strong>About the Guest:</strong></p>
<p>Paula F. Casey of Memphis has dedicated more than 30 years to educating the public about Tennessee's pivotal role in the 19th Amendment's ratification with a video, book, e-book, audiobook, and public art. She is also an engaging speaker on the 19th Amendment and voting rights.</p>
<p>She was just named Chair of the National Votes for Women Trail (<a href="https://ncwhs.org/votes-for-women-trail/" rel="nofollow">https://ncwhs.org/votes-for-women-trail/</a>), which is dedicated to diversity and inclusion of all the women who participated in the 72-year struggle for American women to win the right to vote. She is also the state coordinator for Tennessee.</p>
<p>Paula produced &quot;Generations: American Women Win the Vote,&quot; in 1989 and the book, The Perfect 36: Tennessee Delivers Woman Suffrage, in 1998. She helped place these monuments - bas relief plaque inside the State Capitol (1998); Tennessee Woman Suffrage Monument (Nashville’s Centennial Park 2016); Sue Shelton White statue (Jackson City Hall 2017). The Memphis Suffrage Monument &quot;Equality Trailblazers&quot; was installed at the University of Memphis law school after 5 years of work. The dedication ceremony was held on March 27, 2022, and is on YouTube:  <a href="https://youtu.be/YTNND5F1aBw" rel="nofollow">https://youtu.be/YTNND5F1aBw</a></p>
<p>She co-founded the Tennessee Woman Suffrage Heritage Trail (<a href="http://www.tnwomansuffrageheritagetrail.com" rel="nofollow">www.tnwomansuffrageheritagetrail.com</a>) that highlights the monuments, markers, gravesites and suffrage-related sites.</p>
<p><strong>How to Connect with Paula:</strong></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/paula-casey-736110b/" rel="nofollow">https://www.linkedin.com/in/paula-casey-736110b/</a>
Twitter: @pfcasey1953
Websites: <a href="http://paulacasey.com" rel="nofollow">paulacasey.com</a>, <a href="http://theperfect36.com" rel="nofollow">theperfect36.com</a>, <a href="http://tnwomansuffrageheritagetrail.com" rel="nofollow">tnwomansuffrageheritagetrail.com</a>, <a href="http://memphissuffragemonument.com" rel="nofollow">memphissuffragemonument.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
 
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well and a gracious hello to you wherever you happen to be today. This is your host Mike Hingson on unstoppable mindset. And today we get to interview a lady I met just a few weeks ago at one of the Podapalooza events. And if you remember me talking at all about Podapalooza, it is an event for podcasters would be podcasters. And people who want to be interviewed by podcasters, and anybody else who wants to come along. And we've had four of them now altogether, and I've had the opportunity and the joy of being involved with all of them. And Paula Casey is one of the people who I met at the last podapalooza endeavor. Paula is in Memphis, Tennessee, and among other things, has spent the last 30 years of her life being very much involved in dealing with studying and promoting the history of women's suffrage in the United States, especially where Tennessee has been involved. And we're going to get to that we're going to talk about it. We're going to try not to get too political, but you know, we'll do what we got to do and will survive. So Paula, no matter what, welcome to unstoppable mindset, how are you?
 
<strong>Paula Casey ** 02:29
I'm great. Thank you so much for having me. It's always a joy to talk with you.
 
</strong>Michael Hingson ** 02:34
Well, I feel the same way. And we're glad to do it. So let's start, as I like to do at the beginning as it were. So tell us a little bit about you growing up and all that and you you obviously did stuff. You didn't get born dealing with women's suffrage. So let's go back and learn about the early Paula.
 
<strong>Paula Casey ** 02:53
Okay, I grew up in Nashville, Tennessee, which is the capital of the great State of Tennessee. But you know, I was 21 years old before I knew that it was Tennessee, the last state that could possibly ratify the 19th amendment. And it's just mind boggling to me when I look back and think, Well, how did we learn about this? I said, basically, it was because the textbooks only had one or two sentences. And they usually said, a napkin women were given the right to vote in 1920 as though it were bestowed by some benevolent entity. And it wasn't until after college, and I met my dear friend, the light gray, Carol, when Yellen that I learned how significant the women's suffrage movement was, and how it is even more surprising that my state Tennessee became the last state that could read it back.
 
</strong>Michael Hingson ** 03:50
Well, so when you were growing up in high school and all that, what were you kind of mostly interested in? Because you didn't just suddenly develop an interest in history.
 
<strong>Paula Casey ** 04:00
I have good history teachers. And I'm very fortunate that I didn't have football coaches. I have real history teachers. And I was involved in Student Council. I was an active girl scout. My parents were very good about making sure that my sister and I had lots of extracurricular activities. And I was a good kid. I didn't do anything wrong. I was a teacher pleaser. I wanted to do well. I wanted to go to college because our parents brought us up girls are going to college. And we've my sister and I both knew that we were going to the University of Tennessee and mark small go big orange and go lady balls and just for the people who care about football, Tennessee right now is number one and the college football rankings. So we're happy about that. But I have always been a staunch supporter of University of Tennessee because that was where I really learned about how important history was. And I was journalism, major journalism and speech. So that helped me on my path to public speaking, and learning more about this nonviolent revolution really became my passion and helping to get women elected to office.
 
</strong>Michael Hingson ** 05:11
Well, let's deal with what you just said. I think it's an extremely important thing. I'll come at it in a little bit of a roundabout way, the Declaration of Independence talks about us having life, liberty and the pursuit of happiness. And it talks about all men are created equal. And all that spine, although I think if you ask most people, when we talk about being created equal, they interpreted as meaning everybody is supposed to be equal. But you pointed out that usually what people say is that women were granted the right to vote. Tell me more about that.
 
<strong>Paula Casey ** 05:51
Rights are crafted by the Constitution. And in the case of voting rights, the constitution provides for initially man with property white men of property. Then in 1870, the 15th Amendment provided for black man, the newly freed black male slaves. The 14th amendment is the first time the word male m a l. E appears in the Constitution. And the suffragists back then and let me just clarify this in the United States. It was suffragist, the British for the suffragettes and they were considered so radical that the Americans wanted to distinguish themselves. So people in the United States who advocated for women to have the right to vote or suffragist. So the constitution grants the right to vote and our Constitution has been expanded to provide for more groups to participate in the franchise, however, and I want to emphasize this set up by people understand us, what the 19th Amendment did was remove the barrier of gender, it does not guarantee a right to vote. Our United States Constitution does not guarantee the right to vote, it will grant the rights for removing particular barriers in our lighter Native Americans and Asians and all that. Well, at the end, I was around in the early 70s, when I was at University of Tennessee in Knoxville, when the 26th Amendment was ratified, which extended the right to vote to 18 year olds, and I got to vote in my first election when I was 19. And I have never missed an election. I just think it's so important that we vote because that's part of what democracy is all about. And the suffragists did not believe that democracy is a spectator sport. They believed in self government, and they wanted to participate in their government. That's why they fought for 72 years to win that right, and to be able to participate by voting and running for office.
 
</strong>Michael Hingson ** 08:13
So going back to when the Constitution was formed. So what you're saying is essentially, that the original Constitution truly was only dealing with men and not women being created equal, white man with property. Yeah. And what do you think about people today, who say that our constitution shouldn't be any evolving and evolutionary kind of thing, that we should go strictly by what the Constitution says,
 
<strong>Paula Casey ** 08:52
I have two words for you.
 
</strong>Michael Hingson ** 08:55
Why nice to be nice, be nice,
 
<strong>Paula Casey ** 08:58
white supremacy. That's what that means. When you talk about this originally, originalist stuff. It's silly. It represents white supremacy. Yeah.
 
</strong>Michael Hingson ** 09:09
And that's, that's really the issue. I don't know of any governing document that is so strict, that it shouldn't be an evolutionary kind of a thing. We grow our attitudes change, we learn things. And we realize that we've disenfranchise from time to time, which is kind of some of the what you've been talking about in history trope.
 
<strong>Paula Casey ** 09:42
And people who say that, yeah, I don't know if they really believe it. Yeah, you see these surveys or polls where they say, Oh, the average American didn't understand the Bill of Rights and the Bill of Rights wouldn't pass today. Well, thank goodness it did pass. And I want to say MIT to you that I don't think the 19th amendment would have been ratified in this country, had it not been for the First Amendment. And as a former newspaper journalist, I'm a big believer and the First Amendment, I've been a member of the National Federation of press women since 1977. And the First Amendment is absolutely our guiding star. And it is so important for people to understand the significance of the First Amendment, the Bill of Rights and all of the additional amendments, the founding fathers, and if there were some women in there, too, even though they don't get recognized, like Abigail Adams, who believed that the Constitution should evolve a non violent revolution is what it was about the passage of the Constitution. And when I speak every year, generally on Constitution Day, which is September 17, I always point out that Benjamin Franklin said, when he was asked in 1787, Dr. Franklin, what have you created? And he said, a republic, if you can keep it, and we need to heat those words. Tell us more. Why. I think that those individuals who were involved in the creation of the Constitution, and it was not an easy task. And there were very, very strong disagreements, but they did agree on democracy. And you know, Mike, that's what this is all about. Whenever we talk about the suffrage movement, whenever I'm involved in markers, or monuments, highlighting the suffrage movement, I always point out this is about democracy and the rule of law. The suffragists believed in democracy, and that is why they fought a non violent revolution, 72 years from 1848 to 1920. But I believe that they proved the Constitution works. That's what it's about. And
 
</strong>Michael Hingson ** 12:11
you say that because of the fact that that women's suffrage passed, or what, what makes you really say the Constitution works
 
<strong>Paula Casey ** 12:20
because they persevered. They utilized every tool available to them and a non violent way, particularly the First Amendment. And when you think about what is in the First Amendment, freedom of press, freedom to peaceably assemble the freedom to petition your government for redress of grievances, their ability to communicate, and to persevere for a cause in which they deeply believed. I mean, these women were not fly by night. They play the long game. And I think that's what we can learn from down the first generation of women. And this goes back to Susan B. Anthony, Elizabeth Cady Stanton, and Lucretia Mott and Megan bloomer. All the people who were at Seneca Falls in 1848. It was July 19, of 20 of the bait Team 48. They believed in democracy, they believed in self government and rule of law. They persevered within the parameters of what was available to them to peaceably assemble to petition their government. And I've got to tell you, I got to go to the National Archives, back in the early 90s. And I saw the handwritten letter from Susan B. Anthony, addressing her concerns her grievances with the United States government. And all of these women who were out there fighting, I mean, literally doing everything they could to make sure this issue was not diminished. As many people tried to do, that it wasn't swept aside, they overcame enormous obstacles, but they believed in something greater than themselves. And that was democracy and the rule of law.
 
</strong>Michael Hingson ** 14:08
What is the lesson that we should learn today about the importance of women's suffrage? I mean, you've been dealing with this now for over 30 years. Well, a long time, actually. And so what is the real significance of it?
 
<strong>Paula Casey ** 14:23
Why is so significant about studying the suffrage movement is that these women were prepared for the long game. They knew that it was not going to happen overnight, or possibly within their lifetimes. They fought the long fought for the long game. And when you look at persistence, perseverance, everything that they embodied there were poignant. out they were absolutely brilliant and we need to understand what they did and how they worked. To secure a right that we all take for granted today. And that's why when I hear these silly things about, oh, the worst thing that ever happened, this crash was women getting the right vote, you know, and all that garbage. I just feel like we need to study what they did. And what was so significant, because it was peaceful, nonviolent, they adhere to the rule of law. They certainly enacted every part of First Amendment. And then those went and made it possible for us to have the rights we enjoy today. And you have to remember that everything that we enjoy today, these rights came because other people were willing to fight or dock for them. And that's the whole thing about the right to vote. I mean, I'm the widow of a Vietnam veteran, and my husband served in Vietnam. I know, we still have a lot of questions about that war. But my daddy, who just died this year, he was a world war two veteran as well as a Korean War veteran. My father in law was an Army veteran who was throughout World War Two. So I take this right to vote seriously. And when I think about what our having grown up in Nashville, and Tennessee, and I've been in Memphis, where Dr. Martin Luther King, Jr. was killed in 1968, fighting for equal rights. And I've been in Memphis since January 1981. So I'm very passionate about women's rights, civil rights, the right to vote, we need to know our history. And we need to understand that a lot of people fought died for us to have these rights, particularly the right to vote.
 
</strong>Michael Hingson ** 16:42
Well, without getting overly political about the process, we certainly seem to be having some challenges today, because there is a what appears to be a growing number of people who would retract a lot of the things that have been brought about and some of the rights that have been expanded and made available. And it's it's scary, I know that we who, for example, have happened to be persons with disabilities are worried about some of the voting issues. Because if they, if the wrong, people decide to take complaint and get complete control, they could pull back the Help America Vote Act, and the whole issue about having voting machines that are accessible and taking away accessible ballots and so on. And there's so many other things going on? How do we get people to truly understand what happened with women's suffrage and similar sorts of things? And how do we get people to recognize the dangers that we face today?
 
<strong>Paula Casey ** 17:47
That is such a great question. And I've got to tell you, Mike, I think about this just about every day. Here's what you got to remember, ever since the beginning of this country, we have had people who consider themselves superior, and who do not want everyone to vote, it took me a long time to understand that. Because, you know, growing up in Nashville, and I mean, I had a great upper middle class life. And, you know, I'm educated, I've traveled I mean, I think I'm a fairly nice person. And I want everybody to vote. And I just couldn't understand that there were people who would not want every American citizen to exercise the franchise, and that has become more and more apparent. And I have to tell you, I think that the election of Barack Obama had a lot to do with that with the backlash. And the idea that there are folks in this country who do not believe that everyone should have the right to vote. And so therefore, they consider themselves justified in putting up barriers to the voting process, which makes it incumbent upon people like us who want everyone to have access to the ballot, to try to figure out how to overcome the obstacles that they place in our path. At Bat, again, takes us back to the women's suffrage movement. Those women endured all kinds of ridicule. I mean, it just it's amazing when you look back and see the newspapers, and things that were written and said letters and things that are in archives, people who were dismissive both men and women, dismissive of the right to vote, because that was something that many people from the beginning of this country onward, felt like it should be limited, any access. So those of us who have been fighting for expanded access, are going to have to keep on fighting. We can't give up and that's what the suffrage just taught us cannot give up Have
 
</strong>Michael Hingson ** 20:01
you talked about the concept? And the fact that this was a nonviolent movement? Did those early suffragists experienced much violence from people?
 
<strong>Paula Casey ** 20:14
Yeah. Oh, yeah. Especially when they marched the 1913 suffrage parade in Washington, DC, and in New York City and night content, the I mean, Thurber police and looked the other way, a geonet. Something that's happening today, too. But the idea that not everyone celebrated having universal suffrage. And that's what I believe in universal suffrage, no matter what you believe. And you still should have access to the ballot, and we need to make it as accessible as we can. But we've just got to keep fighting because we've got to overcome the people that don't want everyone to have access to the ballot.
 
</strong>Michael Hingson ** 21:01
You studied this a lot. What do you think the Founding Fathers view would be today? When founding mothers for that matter?
 
<strong>Paula Casey ** 21:09
Better? Such a great question, because everybody likes to think that they know what they would think. And I have to tell you, I have been on a run of reading David McCullough's books. I am just really into BS, I'm researching 76 right now. And I've had John Adams forever. I've never finished it. So I'm going to finish that. Then I've got to do Teddy Roosevelt. And then I'm going to do Harry Truman. But the thing about John Adams, when Abigail wrote him to remember the ladies, he was dismissive. And he thought it was silly. And these man, okay, yes, they were products of their time. But there were very few real feminist among them. That's what made Frederick Douglass stand out because he was so willing to stand up for women's suffrage. But she looked back at those men. And I mean, honestly, my they didn't know any differently. You think about what they were through. And the idea that women should be equal participants in a democracy was certainly a foreign thought to them. But there were so many people. And there were also areas that didn't allow women to vote. But you know, New Jersey actually extended the franchise and then took it away. And then when people started moving westward, to develop the West, there were the men were adamant that because women were helping homestead and settled all of that land out there that they should be voting, if there were states that were not going to come into the Union if their women couldn't vote. So this is not that unusual of an idea. But it took particularly enlightened man and women who pushed for it to happen. And I've got to point this out. I do not bash man because it took the man and those 36 state legislatures to ratify a Ninth Amendment, they voted to willingly expand power, and that needs to be acknowledged. Weird, we're
 
</strong>Michael Hingson ** 23:20
we're dealing with this, this whole issue of suffrage and rights and so on. Were any of the early founders of the United States, right from the outset? Supportive or more supportive? Do you think? Or do you know,
 
<strong>Paula Casey ** 23:35
trying to think, abolition and suffrage became closely linked? Yeah. So for those who advocated the abolition of slavery, they were probably more amenable. But again, what this really is about is the whole idea of who is a citizen? And I think that's where and the founding of this country, clearly black people and Native Americans were not considered citizens. The question about women. I can't think right offhand of any, quote, founding father who advocated for women to bow, they may have come up, you know, some of them may have come around, but you look back and think, who are the guys that we think about as founding fathers? I don't think any of them was particularly feminist, or encouraging of women being thought of as citizens with full voting rights. And then you got into the issue of taxation without representation. You know, nothing's new. That's what you learned studying the women's suffrage movement is it's all been said or done for who is a citizen who should have the right to vote?
 
</strong>Michael Hingson ** 24:58
Well, I'm I'm think I mentioned to you When we chatted before, and you just brought up abolitionists, and I always remember the story of William Lloyd Garrison, who was trying to gain more people into the abolitionist movement. And he directed some of his people to contact the Grimm case sisters who were very staunch suffragists, right? And see, I got the word, right. And they said, No, we can't do that. That's not what their priority is. Their priority is all about women's separatists that's going to detract from what we're all about. And in Henry Mayer's book all on fire in telling the story, he says that Garrison said, it's all the same thing. And that's absolutely right. Whether it's the right to vote, whether it's the right to attend public school, whether it's the right of persons with so called disabilities to have equal access, which doesn't necessarily mean we do things the same way, but equal access to things in the United States. It's all the same thing. Right. And I think that's the most important message that we all want to take away. Or at least that's part of the important message that we should take away. I don't know how we change people's minds today, though, we're getting such a polarized world? And how do we get people to understand why being more open to everyone having equal opportunities, whether it be the right to vote or whatever? How do we get people to deal with that?
 
<strong>Paula Casey ** 26:45
I think we have to learn from what the separatists stat, we have to persevere. We have to be creative, and innovative. We just can't give up. This is the long game we are in for the fight of our labs. And it won't get better if people give up. That's why we've got the hang in there. And truly, it is about democracy, you either believe in democracy or don't. And that, to me is the bottom line. And when he talks about polarization, I think we also have to factor in disinformation, foreign governments being involved in our political processes. And frankly, as a former newspaper journalist, and someone with a journalism degree, I have to tell you, I think the media have failed us. They are not reporting on things that are happening. And I've got to tell you this mike, in the 1970s, my husband and I were in the newspaper business back then he was a great journalist, great editor. And we started watching the corporatization of news in the mid to late 70s. And now it's like what, six or seven corporations, on all the major media, this is not good for our country. We work for a family owned newspaper business in Tennessee, that was bought out. And then now you have these giant firms and hedge funds, evil, I think they're evil, and they're buying up all of the media, this is not good for our country. And this means it is difficult to get the message out to people. And I really thought that social media would help and if anything, is probably been more of a hindrance. Sadly,
 
</strong>Michael Hingson ** 28:35
when you don't have any kind of governing governors on what you do, like what we saw for several years recently, then, yeah, it certainly doesn't help does it? Not. So well fight disinformation, as well as apathy. Yeah, and apathy is certainly a part of it. And you talked about the importance of voting, and we I've talked to a number of people who have never voted, oh, I'm not going to do that it won't make a difference and so on. And they, and they continue to feel that way. And they just don't vote and they're not young people. But I've also found young people who do that, but I know some people who are in their 40s and 50s. And they've never voted in an election. And they're fine with
 
<strong>Paula Casey ** 29:28
that. Yeah, that's that's what's so sad because you've got to have parents or teachers, someone who inculcate in a young person, that it's important to better and I will tell you, my sister and I grew up in a home where my parents were two newspapers voted in every election. My sister and I knew that it was important, we registered to vote. I mean, I I got to vote first time and I was 19. But I registered as soon as I could, after the 26th Amendment was ratified. And I've just think People have got to understand that democracy doesn't work. If you don't participate, democracy is not a spectator sport. And here again, this is something else that this brings up. When did they stop teaching civics in the schools? I love civics. I love teaching civics talking about civics. That's part of the problem right there.
 
</strong>Michael Hingson ** 30:24
There are a lot of challenges. I think I know the answer to this one, since Tennessee was the 36th state to ratify the 19th Amendment. But why is it called the perfect 36?
 
<strong>Paula Casey ** 30:36
The editorial cartoonists of the day, the Tennessee the perfect 36 Because they did not know where that last state was going to come from. So think about here, let me set stage 3435 states have ratified. Three states absolutely refused to consider it because their governors were opposed. Connecticut, Vermont, Florida, nine states had outright rejected it. And berries were primarily in the south lawn with Maryland, a couple of years. Non states were checked it. It fell to Tennessee. And because Tennessee had a well organized group of suffragists across the state in all 95 of our counties, and we have wonderful man who supported this effort, including our United States senator Kenneth McKellar, who was from Memphis. So the stage was set. When Carrie Chapman Catt came to Nashville to stay at the Hermitage Hotel, which is fabulous. And I want your listeners to go to the heart teach hotel if they're ever in Nashville, because it's so significant in the suffrage battle. Both the Pro and anti suffrage forces stayed at the Hermitage and Carrie Chapman Catt stayed there. Along with Representative Joseph pan over from Memphis, who was the floor later, Carrie Chapman cat asked him to be the suffrage fight. So because of the editorial cartoonist and because we were the last state that could ratify, that's where the name of the perfect 36 came from.
 
</strong>Michael Hingson ** 32:20
Well, for you personally, what really got you interested in becoming so deeply involved in studying the suffrage movement because it's clearly become very personal for you.
 
<strong>Paula Casey ** 32:34
My husband, dad and July 1988. And Carolyn Yellin, spent a lot of time with me. We had actually been at the National Women's Conference in November of 1977. That was an exciting time I was one of the youngest delegates there. And Carol Lam talked to me about the research that she had done and and I want people to know about this because this is really important. After back McCain was killed in Memphis in 1968. Carolyn Yellin her husband, David Yellin, who was a broadcaster and several other folks put together a group called the search for meaning committee. And they compiled everything they could about what was happening in Memphis. And every book that has been written since then about Dr. King, and what happened in Memphis, has utilized their research. Well, while Carolyn was doing this research, she came across this Tennessee story and she was working with from Oklahoma. She didn't even come here from New York City. He ran the broadcasting department, a inaugurated at what was then known as Memphis State University. And Carolyn said, you know, this is kind of important. Yeah, that may, Tennessee was last, I think the ratify. So she started doing research. And she found descendants. And she also talked with two of the man who were still living. Harry Byrne died in 1977. Joseph Hanover did not got until 1984 and I met him in 1983. He was the for later, who Mrs. Cat had asked, Can the pro surfers votes together, had it not been for Joe Hannover. I'm telling you tonight, the amendment would not have been ratified in Tennessee. He Carolyn always said to me, he was the real hero. So we started working on a book because she had said she wanted to do this book. So I'm thinking I have a lot of graduated from UT Knoxville and the University of Tennessee press will want to do this book, because we have all this original research. So we're calling you to press. And the woman said to me, and we've already dealt with on women's suffrage, and was very dismissive. And I was just really stunned and I said Okay, thank you. So I started thinking about it later and I wished I'd had the presence of mind to say she nobody ever says that about the Civil War. You know, all they do is write books about the damn civil war. I mean, I grew up in Nashville, believe me, I had been, I was indoctrinated with Lost Cause mythology. So I start looking. And finally we get somebody who's willing to publish it. And you gotta remember this. We published it originally in 1998. I've done a re plan, and I've done the e book and the audio book, and Dr. Dre and Sherman came to Memphis in 1994. We started working on the book in 1996. We got the first edition published in May of 1998. And I was able to put it in Carolyn's hands, her breast cancer had returned, and she got in March of 99. So I was just so grateful that her research resulted in that book. And then Dr. Sherman, who had her PhD from Wright first wrote about the long journey from the Revolutionary War up to what happened in Nashville in 1920. So we're really proud of the book, and I continue to sell it to libraries and individuals because you know, that history is it's very well recorded in our book. And so I'm really proud of it and I've got a hold of a copy. The perfect body six, Tennessee delivers women's suffrage and the cover is Downtown Memphis Main Street, 1916. It was called The Great monster suffrage point.
 
</strong>Michael Hingson ** 36:29
Do you know if the book has been put into audio format today?
 
<strong>Paula Casey ** 36:33
Yes, Dr. Sherman read the audio books. I have an audio book and the ebook and awkward formats.
 
</strong>Michael Hingson ** 36:39
So is it on
 
<strong>Paula Casey ** 36:39
Audible? Yes. Oh, it's on lots of ebook platforms and an audio book platforms.
 
</strong>Michael Hingson ** 36:47
Well, great. Then I'm gonna go hunted down. I think that will be fun to read.
 
<strong>Paula Casey ** 36:54
Music terrible. I forgot period music. We had a great producer David Wolf out Albuquerque did the audio. But
 
</strong>Michael Hingson ** 37:02
here's a question totally off the wall. totally subjective. But do you think Abraham Lincoln would have supported this women's suffragists movement?
 
<strong>Paula Casey ** 37:15
I do. And let me tell you why. It's so interesting. You should ask that. Have you heard about Jon Meacham? snoo book?
 
</strong>Michael Hingson ** 37:22
No, I have not. Okay.
 
<strong>Paula Casey ** 37:23
Jon Meacham is a Tennessee boy. We were at the Chattanooga you know, he lives in Nashville May. I was in New York City for years and years. And he and his wife are in Nashville because he is a professor at Vanderbilt University. And he was on Lawrence O'Donnell, I think last night on Well, whenever it was on MSNBC, talking about his new book about Abraham Lincoln. And then there was like, Abraham Lincoln. I mean, it he has fast to think of keep up with Cain. He believed in abolishing slavery, but he traded people with dignity. And I think that he could have been persuaded that, you know, the union wasn't gonna provide as a women's voting union was gonna define over whether it was okay to enslave other human beings. And when you think about the idea that it was okay to own other human beings that's just repulsive just today, but back then, Lincoln had his work cut out for him. But I do think because he believed and he he studied them. She's such a thoughtful man. And I'm looking forward to reading John's book, because I think all of his books are terrific. But I really want to read this one, because I think Abraham Lincoln was enlightened in his own way, and he probably would have come around to support it. Yeah,
 
</strong>Michael Hingson ** 38:53
he just had other issues that were as important, if not more important, like keeping the country together if he could. Right. So it was, it was certainly a big challenge. And,
 
<strong>Paula Casey ** 39:07
you know, 1848, by Seneca Falls happened, but then the surfer just recognized that the Civil War was going to take priority over everything. And so they were essentially derailed, but it was after the Civil War. And the 14th and 15th amendments came up or 13th amendment, you know, to abolish slavery, but the 15th Amendment, extended the franchise to the newly freed black male slaves, and I want to point something out here. There's a lot of misinformation about who could vote and the aftermath of the Civil War and then later and they you heard this and I heard this a lot in 2020, during the centennial celebration, and let me point out that separatist endured a pandemic just like we have, and they persevered and they want to spike the pandemic. And there is a school We'll start, which I happen to agree with that the 1965 Voting Rights Act would not have applied to black women. Had the 19th Amendment not been ratified the 15th Amendment and the 19th Amendment event, the Voting Rights Act was about the enforcement of those two amendments. And when people say, Oh, we're black women are unable to vote. No, that is not true. The 19th Amendment did not say white women. It says equality of suffrage shall not be denied. I can't have sex. That's all it says I can't have sex. And so it removes the gender barrier to voting and had nothing to do with race. What did have to do with race was the states. The constitution grants the right to states set the policies and procedures for voting. And it was in the States where you have Jim Crow laws, and Paul taxes and literacy tests and all that garbage that was designed to keep people from voting. The states did it, not the Ninth Amendment. And we have documentation of black women voting in Nashville, Clarksville, Tennessee, about Tachyon and Memphis,
 
</strong>Michael Hingson ** 41:15
you have been involved in placing various suffragist related art around Tennessee. Can you tell us or would you tell us about that?
 
<strong>Paula Casey ** 41:25
Yes, I am very excited about this. When you go to a city, wherever you go in this country, you notice if you're working about the public art, and who is depicted in statuary, and for too long, we have not acknowledged the contributions of women and public art. So back in 1997, Van state senator Steve Cullen from Memphis, who is now my ninth district, Congressman Steve is great. Steve is the one who said we have got to have something inside state capitol. So put me on this committee. And he said you're going to serve on this committee. And there's going to be a blind competition that the Tennessee Arts Commission will sponsor and we're going to select somebody to design something to go inside state capitol because think about this, Tennessee ratified August 18 1920. And up until February of 1998. There was nothing inside the Tennessee State Capitol building that depicted Tennessee's pivotal role. Oh, American women's vote today, thanks to Tennessee. So Steve puts me on this committee. We have a blind competition. Owl on the far west Wednesday. And on the back of our perfect 36 book, I have a picture of the bar leaf that is hanging between the House and Senate chambers, and the Tennessee State Capitol building. Okay, fast forward to 2009. Former Vermont Governor Madeleine Kunin came to Nashville to give a speech at the Economic Summit for women and she was picked up by Tierra backroads and she said to the women who picked her up, take me to see your monument to the suffragist. I know that Kelsey was the state that made it Wow. And they said, Oh, Governor, we're so sorry, the state capitol building is closed. And this is where that bodily is hanging inside State Capitol. And she said to them, you Tennessee women should be ashamed. You should have something that is readily accessible. So that started our efforts to put together the Tennessee women's suffrage monument. And we commissioned our look bar and 2011 We got really serious in 2012. I was asked to be the president in May of 2013, which mount where you raise the money and I raise 600,000 for this $900,000 monument that is now in Centennial Park. Nashville. Centennial Park is gorgeous. It's historic. Susan B. Anthony was actually in that park in 1897. And she inspired and Dallas Dudley of Nashville to get involved Suffrage Movement. And Anne was beautiful and wealthy. And she became a great suffrage leader on the state level and the national level. So we got together at our McQuire studio in Nashville. He's at West Nashville. And they asked me who should we put on this minute but and because Carolyn Yellin had been my mentor and my friend, I said, we need to have an Dallas deadly from Nashville. Frankie Parris from Nashville who was a major black separatist, who registered over 2500 Black women to vote in Nashville in 1998. We had Sue Shaun White and Jackson who was the only Tennessee woman put in jail fighting for suffrage. And Abby Crawford Milton from Chattanooga, there wasn't really anybody that I was going to push for from Memphis at that moment because I knew that we were eventually going to do a Memphis separate monument. But I said, Karen Chapman Catt, who was originally from Iowa, and you know, okay, so yeah, New York, Carolyn Yellen said that Carrie Chapman Catt should have been the first woman to become a United States Senator from New York. But she was so spent after the savage battle and she had a serious heart condition. So I said when he put Carrie Chapman Catt on there because she wanted to pick it in statuary. She was brilliant. And so we had the spot women heroic scale. They're nine feet tall. They're in the Nashville Centennial Park. So that's the Tennessee one separate monument. Allen was commissioned to do to get our Knoxville I worked on the advising the Tennessee triumph and Clarksville, Tennessee. And it's fabulous. It's got a woman putting her ballot in the ballot box. And beyond Ben Jackson, I helped raise the money and that was only 32,000 to do a burst of soup shot right in front of Jackson City Hall and bed, Memphis, my hometown. We have the Memphis suffrage monument equality trailblazers, that monument cost $790,190 average every penny of it because I have wonderful friends, and a city council on a county commission that gave major money so that we could preserve the legacies of these important people. And so in the Memphis monument, which is at the law school, for the University of Memphis, facing the Mississippi River, I live right down by the river. You can see that monument in the daytime or at night. And what's so great about this, Mike is that people see it and they just rave about it. And school children go there and they read about these remarkable people. And I point this out to everyone when I'm doing chores, or when I gave speeches. The reason we do these markers and monuments is because these people deserve to be remembered. And when we're all gone, that was mine knits and markers will be there telling the story and I'm just grateful that I had been able to have this experience to preserve the wiper sees of these remarkable Oregon people.
 
</strong>Michael Hingson ** 47:35
Now as I recall the monument at the University of Memphis the ceremony dedicating it is on YouTube, yes. Do you know how people can easily find it? Do you know a link or
 
<strong>Paula Casey ** 47:50
I think if you go on YouTube, you can type in Downtown Memphis Commission because the Downtown Memphis Commission produced it. It's on their YouTube channel and I actually have it on my YouTube channel, Paula FKC. And I believe it's easy to find it was March 27 2022, the dedication ceremony for the Memphis suffrage monument, but you can actually see it and I've got to tell you this, I'm so excited. My friend, Michelle duster, who is the great granddaughter about to be Wales and I'm going to hold up her book out to be the queen Michelle gave me her family's blessing. And she and her brothers wanted to write the bio that's lasered on the class for ATAPI wills. And Alan had sculpted a bust of atopy Wales along with five others. And she was so excited about it. And we had so much fun when she came to Memphis. And it was just such a great experience for us to celebrate the wives of atopy wills and Mary Church, Terrell, and all of the people from Memphis, Shelby County, who fought to get that night keep that amendment ratified. And then those women whose careers were made possible in politics, because of the suffragists victory, said, Michelle has been a great ally and champion of our monument.
 
</strong>Michael Hingson ** 49:14
So I think we've talked around a lot of this, but ultimately, what can we learn from the Chuffer suffragists movement? What lessons can we take forward? And I guess even before that, do you think that those who led and were the basis of the separatist movement would be surprised at what we're experiencing today? Now?
 
<strong>Paula Casey ** 49:40
I think they would just take it in stride, and they would expect it because they've dealt with backlash, and obstacles, ridicule, sarcasm, obstructionism, they saw it all. That's why I keep telling people when you study history, you learned that nothing is new. And it is so important for us to recognize the people who help move history forward, they help make sure that our society goes forward and that we are on the right side of history, when it comes to the expansion of rights, and inclusion, diversity, inclusion, all of this should just be something that we do, because it's the right thing to do. And because we understand how important it is for everyone, to participate in our government, in our society, why don't we want to be close, I don't want to live on Wi Fi. But I want to celebrate people who have done great things. I want to be able to tell young people that they can be aspirational, that they can vote to the example set by these people who accomplish something right over enormous opposition.
 
</strong>Michael Hingson ** 50:58
Clearly, these women, and anyone who is committed to this process, to use my term would be unstoppable, which is, which is a great thing. And clearly you are helping to promote that. And I think that is extremely important. And it does go beyond suffrage, women's suffrage, it goes to anyone who has been disenfranchised by whatever the system might be. And we do have to fight the fights, we can't step back, we have to stand for what we believe in. And I think that it is important that we do it in a non violent way. I suspect that if he had lived back in the time of women's suffrage, Gandhi would be a very great supporter, don't you think?
 
<strong>Paula Casey ** 51:51
Yeah, he would have come around. Yeah, he was kind of sexist.
 
</strong>Michael Hingson ** 51:55
Well, you know, it's the environment. But non violence was certainly his
 
<strong>Paula Casey ** 51:59
right. As Susan B. Anthony was entered non violence long before Gandhi and dark cane and she never gets recognized for it. Yeah.
 
</strong>Michael Hingson ** 52:09
Yeah, it did not start in the 1900s. But it is something that we all ought to take to heart. Now. Let's let's be clear, non violence, as opposed to civil disobedience.
 
<strong>Paula Casey ** 52:25
Right, right. Yeah. I mean, Susan Bay was all for civil disobedience. And you know, like when she tried to vote, and Elizabeth every Merriweather from Memphis was so inspired by Susan B. Anthony's example, that she went to go vote in Memphis in 1873. And she said they gave her a ballot, probably because she was considered an aristocracy. But she said she wasn't sure if her vote was counted. Yeah. And so that's the whole thing about, you know, who can vote who's citizen who has access to the ballot. And another thing that we have to think about is who's going to count the votes? We're never used to have to worry about that so much.
 
</strong>Michael Hingson ** 53:07
And it's unfortunate that we have to worry about it today. I think for the longest time, we assumed that the system worked. And mostly I think it did. And it does. But now, there is so much fear and so much distrust because of what some are doing that we have to be concerned about. Who's counting the votes? I watched a news report last night about how ballots are handled in San Bernardino County. And the process is absolutely amazing. When the ballots come in, the first thing that's checked is is the signature and the comparison is made as to whether it's a legal signature that's done by a group of people. And then the ballot is opened. And the ballot is just checked for anything damaged or anything that looks irregular. And then it goes to a different group of people now a third group that counts the ballots, and one of the points that they made, and I actually hadn't thought of it, although I should have. But until they mentioned it is and none of the machines and none of the technologies and none of the process involved in counting the ballots in San Bernardino County and I suspect in a lot most places, nothing is connected to the internet. Right? Oh, nothing can go off and destroy or warp the ballot, the process. That's good to know. Yep, I think it should be that way. I've seen some companies who are concerned enough about the internet and what people can do that their accounting systems are never attached to the internet and it makes perfect sense given everything that's going on today. So other computers can be compromised. But the accounting and monetary parts of the companies are not connected to the internet at all. They're not on the network, right? Even the local network.
 
<strong>Paula Casey ** 55:14
So what can I mention the three man who were so essential in Tennessee? Sure. This is such a great story. And I have to tell you, my friend, Bill Haltom, of Netflix is a great author and retired attorney. He did this book, because I asked him to on representative Joseph Hanover rock, Kent mother vote. Joseph Hanover, was an immigrant from Poland. His family was Orthodox Jewish, and they fled, because the Tsar took their property. And so many Jewish immigrants were coming into this country, because they had to flee oppression. And he came to this country along with his mother and two brothers, his father came first and ended up in Memphis, and saved the money for them to flee Poland. Now, let me tell you, my key talk about unstoppable mindset. Those people who were searching for freedom, and they had crossed a frozen lake and come across in the bowels of a steamship. And Joe was five years old, and he went upstairs and start bands and people were throwing money at it. When they got to this country, they came through Ellis Island, and band came through via St. Louis down to Memphis, some in Memphis. And he was so taken with this country and the country's founding documents, because his parents kept telling their boys they had three and then they had two more. And they told them, you're living in the greatest country. You have rights in this country that we did not have public. You've got study the Constitution, and the Bill of Rights and the Declaration of Independence. And of course, the Declaration of Sentiments in 1848, at Seneca Falls was patterned after the declaration of independence. So Mr. Joe decides that he's going to run for the legislature, and he went to law school and studied by all Lampe in his family's home in being Hampton, which is a part of Memphis back then it was north of Memphis. I am so excited because the national votes for women trail, I've been the Tennessee coordinator, and I really pushed to get one of the poverty foundation markers for Mr. Joe. We got it last week, it has been put up on the side of the Hanover family home. And I encourage people who are listening or watching this podcast to look up the national votes for women trail and see all of the people across the 48 states because remember, Alaska and Hawaii weren't states back. We have got Mr. Joe hit with his marker. Then we've also got the sculpture that Allah required date of Harry burn. Now Mr. Joe knew the morning of August 18th 1920, that he was two boats short of ratification in the House, the Senate in Tennessee had passed it 25 Four, but the house was very close to being deadlocked. And because of the opposition and the money, here's what you've got to remember. People who are opposed to right are always going to have more money. That's just a given. So you have to be smarter, and work harder and be more innovative. Mr. Joe did everything he could to keep those pro surfers votes together and it came down to two votes. And he didn't know where they're going to come from. That this is anecdote that Bill Haltom and I've done some research. We think this is true. There was a state representative from West Tennessee north of Jackson and Gibson county named banks Turner. He was a farmer, a Vanderbilt educated lawyer and he had been antiseptic. Now banks Turner ended up sitting and Governor Roberts office on the morning of August the 18th. That vote was gonna take place in the house. And Governor Roberts, who had actually he came around but he supported it. So he's talking to governor of Ohio governor Cox Governor Cox was besieging Governor Roberts of Tennessee to please get Tennessee to pass because remember, both political parties thought that women would vote for them in the 1920 presidential election. The best flip the push was to make it possible for American women to vote in the presidential election. Now Tennessee had as did other states, something called limited suffrage or municipal suffrage where women can only vote in school board or presidential electors, but not universal suffrage, which meant they could vote now elections. So Tennessee women worked and I think would have had a chance to vote. But the political parties wanted Tennessee to ratify so that women and all the 48 states would have the opportunity to vote in the 1920 presidential election. So banks Charter, the Vanderbilt educated lawyer and farmer from Gibson County, Tennessee who had been an Attock is sitting there listening to Governor Roberts and the conversation. And Governor Roberts pointed at banks Turner and said something to the effect of I'm sitting here looking at the man who can make this happen. So banks charter didn't tell anybody that he had met with Senator Roberts and he goes to the floor of the house. And there were attempts made to table the notion which meant to kill it, because they didn't want to have to go on record, and a special session of 1920 if they could delay it until the regular session in January of 1921, and then effectively kill it for all time. Well, Johanna never knew that he was to vote short. Though Joe Hanover and banks Turner voted to table the voted against tabling the motion Harry Berg voted twice to table the motion. However, banks Turner kept it alive because it deadlocked 4848, which meant the amendment was alive and proceeded to the farm vote for ratification. The Speaker of the House was Seth Walker from Lebanon, Tennessee and he was a very wildlife lawyer had initially been four separate Jiminy ends up being an atta. And he thought that because it had deadlocked on the motion to table 4848 that the same thing was gonna happen with the actual vote of ratification, which would have killed it, that he did not know that Harry Barr, who was a state representative from now to candidacy outside of Chattanooga, and was received a letter from his mother and widow who own property, and she wanted to be able to vote in our elections. So she says in this letter, dear son, her rod vote for suffrage. I had been reading the paper with you see where you stood and haven't been able to say anything. Please help Mrs. Cat put the rat and ratification from his mother. So Harry, what the roll call was taken, voted for it voted ah. And it caught the anti separatists by surprise. But the processor just realized that it was going to pass 49 to 47. And so SEC Walker, being a parliamentary maneuver specialist, changed his vote from May to ah, so that he would be able to prevail anxiety to bring it up for reconsideration. But what that did was it gave it a constitutional majority 50 to 46. So that it would pass constitutional muster, and they had attempts to be railing and all kinds of shenanigans. But Tennessee, became the last state to ratify the perfect 36 on August 18 1920. And we celebrate that accomplishment and everything with those men did. And I have been very pleased that we got a Tennessee Historical Commission marker in Gibson County for thanks, Turner. We've got the Harry burn statue, and there's a marker in his home place and Nauta and then I have got the Palmer foundation mark of Joe Hanover. And Adam afar, Scott did his best on the Memphis suffrage monument. So what these men did, because they believed in democracy and rule of law, it will be there for future generations to know
 
</strong>Michael Hingson ** 1:04:25
what a great story and there's no better way to end our episode today then with that and what it really means if people want to learn more about all of this and maybe contact you and learn about your book and so on. How can they do that?
 
1:04:45
<a href="http://thperfect36.com" rel="nofollow">thperfect36.com</a> <a href="http://theperfect36.com" rel="nofollow">theperfect36.com</a> or <a href="http://Paulacasey.com" rel="nofollow">Paulacasey.com</a> And I would love to hear from folks you know the books are available the audio book, the ebook and the DVD generations American women when the This is all about celebrating democracy and the rule of law and the right to vote. And thank you so much.
 
1:05:08
Well, Paula, thank you and I really appreciate you coming on. I love history I have not read enough David McCullough books and have to work on that some but and we will, but I have Red Team of Rivals. So that's not David McCollum. But still, history is an important thing for us. And we learned so much that whatever we think is new really isn't same concepts coming up in a different way. Right. But thank you all for listening. I'd love to hear from you. Please. Wherever you are, just shoot me an email. Let me know what you thought of today's podcast. Please give us a five star review. This is an informative episode and one that I think people really need to hear. So I hope you will pass on about this. Give us a five star rating. Email me at Michaelhi M I C H A E L H I at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or visit our podcast page. www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And definitely let us know your thoughts. And once more Paula Casey, we really appreciate you coming on and educating us and telling us all about this subject which is I think so important and teaches us so many lessons we need to take to heart.
 
**Paula Casey ** 1:06:25
Thank you.
 
1:06:29
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Suffragist with Paula F. Casey</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6e2fa69f-6e5d-4f2f-9c48-adaf6232446f.mp3?source=rss&amp;ext=asset.mp3" length="47317346" type="audio/mpeg" />
<itunes:episode>111</itunes:episode>
</item>
<item><title>Episode 110 – Unstoppable Joyous Person with Kathryn Johnson</title>
<guid isPermaLink="false">https://pinecast.com/guid/fe4f5496-9789-457b-a7d3-1d14eb42dc52</guid>
<pubDate>Sat, 18 Mar 2023 00:06:55 -0000</pubDate>

<itunes:duration>01:07:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f781f162-28ce-41fb-bd97-da781e17a267/UM110-Kathryn_Johnson-Coverart.jpg" />
<description><![CDATA[<p>Kathryn Johnson says that she is “an expert at turning obstacles into joy”. I believe it especially after interviewing her for this episode of Unstoppable Mindset. Born with the disability cerebral palsy, Kathryn constantly faced challenges growing up as a person with a disability. Like most of us, her biggest challenges were the people who thought they knew much more about what she needed than she did herself. She will tell you stories about this and how she worked to make her life an example of how to turn “no you can’t” to “yes I can”.</p>
<p>Kathryn represented Canada in what we now know as the Para Olympics where she won in Germany two bronze metals. She has three college degrees. She worked as an accountant for more than 15 years before deciding to write her first book and begin her own coaching business.</p>
<p>Kathryn is by any definition unstoppable as you will see. She points out that being unstoppable is really a matter of choice; a choice we all can make.</p>
<p><strong>About the Guest:</strong></p>
<p>As an expert in turning obstacles into joy, Kathryn can help you find the gift in any situation.</p>
<p>Born with the disability cerebral palsy, Kathryn overcomes a lifetime of “no you can’t” to “yes, I can”. With 3 degrees, 2 world championship bronze metals, a best-selling book, multiple awards, and certifications; her life’s journey has prepared her to help YOU navigate and succeed on your life’s road.</p>
<p>Kathryn’s integrated open-door coaching programs utilize both analytical left-brain thinking (she spent over 20 years as a certified accountant) and intuitive right-brain thinking (she is a certified life coach and spiritual intuitive) to gather deep insight into your life. This whole brain combination of left and right brain thinking comes together in one-of-a-kind open-door coaching programs that range from 8 weeks to one year.</p>
<p>Book a FREE online discovery session to talk with her about how she can help YOU turn your everyday obstacles into greatest joys!</p>
<p><strong>How to Connect with Kathryn :</strong></p>
<p>Website: <a href="http://www.inspiredbykathryn.com/" rel="nofollow">www.inspiredbykathryn.com</a></p>
<p>Email: <a href="mailto:kathryn@inspiredbykathryn.com" rel="nofollow">kathryn@inspiredbykathryn.com</a></p>
<p><a href="https://www.instagram.com/inspiredbykathrynjohnson/" rel="nofollow">Inspired by Kathryn (@inspiredbykathrynjohnson) • Instagram photos and videos</a></p>
<p>Facebook <a href="https://www.facebook.com/inspiredbykathryn/?show_switched_toast=0&amp;show_invite_to_follow=0&amp;show_switched_tooltip=0&amp;show_podcast_settings=0&amp;show_community_transition=0&amp;show_community_review_changes=0&amp;show_community_rollback=0&amp;show_follower_visibility_disclosure=0" rel="nofollow">(20+) Inspired By Kathryn | Vancouver BC | Facebook</a></p>
<p>LinkedIn: <a href="https://www.linkedin.com/in/kathryn-johnson-413525199/" rel="nofollow">(99+) Kathryn Johnson | LinkedIn</a></p>
<p>Link to Free Gift for your audience</p>
<p>Link to my special gift for your audience:  Joy of Obstacles Workbook</p>
<p>Contains questions to help you overcome your obstacles as well as additional quotes not in the book.</p>
<p><a href="https://inspiredbykathryn.com/shop/#33-principles-living-joyfully" rel="nofollow">https://inspiredbykathryn.com/shop/#33-principles-living-joyfully</a> Coupon Code: JOY</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset. Today, we get to talk to Kathryn Johnson. And she will tell you that one of the things that she gets to do is turning obstacles into joy. And you know, you can't get any better than that. So I'm not going to give her any more of an introduction than that. Except I expect this to be a good fun interview. And that's what we want to do here at unstoppable mindset is have fun anyway. So with that in mind, Kathryn, welcome to unstoppable mindset.
 
<strong>Kathryn Johnson ** 01:54
Oh, thank you so much for having me, Michael, I'm so happy to be with you today. Looking forward to chatting with your listeners.
 
</strong>Michael Hingson ** 02:02
Well, I appreciate that. And yeah, they're, they're as much a part of this as anything. So I appreciate all the background that you gave me to help me prepare, and at the same time, you taking the time to do this. So let's start this way. I love to start this way. Tell me a little about you growing up and sort of your, your earlier years before we get into everything that's going on today.
 
<strong>Kathryn Johnson ** 02:27
Well, my earlier years actually set the stage for where I am today, I had the interesting experience of being born with something called cerebral palsy. And that is a neuromuscular disorder disability that causes difficulty in my case with walking and coordination. And so I actually view that as my greatest gift. Because it's shaped by perspective of everything I do shape my perspective of the world. I realized it simply being alive is a privilege because sometimes people you know, they don't make it as much as to live as many years as I have. And being able to move freedom to move is also a privilege. And there's a lot of people that aren't as able as I am. So I see very much as a privilege rather than what I've lost.
 
</strong>Michael Hingson ** 03:25
So, you you grew up with cerebral palsy, do you walk at all? Or do you watch here or what?
 
<strong>Kathryn Johnson ** 03:33
No, I walk with two walking canes. And when I am at home, I don't use my canes at all I just I basically use my canes for being outside of my home.
 
</strong>Michael Hingson ** 03:45
That stability, better balance.
 
<strong>Kathryn Johnson ** 03:49
Yes. You know, there aren't there things like walls and stuff like that they don't hang on to side so. So I need some support. But otherwise, I'm self sufficient on home and I just find it easier because I have full of use of my hands that way so
 
</strong>Michael Hingson ** 04:07
well, you know, that's as good as it gets. So do you have any children? No, I know. If you did, so you got your hands you can beat him up and all that sort of stuff. And you know, whatever it takes I don't and I mean that facetiously of course but still. That is great. So you grew up with cerebral palsy?
 
<strong>Kathryn Johnson ** 04:26
Yes, I did. And so how
 
</strong>Michael Hingson ** 04:31
did that affect you in school? What was it like going to school and being it definitely in a minority from that standpoint? Oh,
 
<strong>Kathryn Johnson ** 04:41
for sure I'm gonna date myself a little bit. I started school right at the end of the end of I think what they called segregation or the beginning of mainstreaming, which means they used to, they used to send people like me A quote unquote, too special school with people with disabilities. What your what year was that? What year was that? I started kindergarten not 1978. Okay. So yeah, by the time I was in first grade, that was 1980. And it was just they were just starting to realize that maybe we can put these kids with, with the normal kids.
 
</strong>Michael Hingson ** 05:26
Yeah, the whole concept of normal. So. So you were, you were mainstreamed as it were? Yes. And how did that all work out for you?
 
<strong>Kathryn Johnson ** 05:36
Oh, you know, I feel as an adult now, looking back, I feel bad for my teachers. They had no idea what to do. And, you know, the truth is, they didn't need to do anything. They just needed to treat me like anybody else. Because fortunately, cognitively. I'm just as smart as my peers, if not towards the top end of my class. But they just thought, what are we going to do? Like, it was always a question of what are we going to do with Katherine because she's different. And I, I've spent my whole life I think, with this message of whoever I talked to that, you know, you really don't need to do much differently. If I, if I would like help, I will ask you directly. Because I know my limitations. So if you, if I don't ask, don't worry about it. I've got this handled. I've dealt with this my whole life. I've find that people see me, I walk into your room, and the first thing they think is, how can we help. And it comes from a place of having good heart, but also a lack of awareness, that somehow, maybe like, things are hard. And I don't I don't think that things are hard. And things are just different. Because like I said, I'm used to this dealing with this every day all day 24/7 I don't get a day off. So I got it handled. The best thing to do for me personally, is if you want help me ask me how I need help. Because often, people tend to just kind of take over and think they know what I need. And then and then we end up kind of literally tripping over each other. And it becomes this awkward mess of how to help Katharine and I just, I just want to be with people, you know, just be with me just get to know me and be with me and learn all the interesting things there is to get get to know me, because there's really a lot of things that I've accomplished
 
</strong>Michael Hingson ** 08:01
as school progress did. Did life in a sense, get any easier? Did did teachers improve it all the more they got to see you and see that? Gee, maybe it isn't really as bad as we thought.
 
<strong>Kathryn Johnson ** 08:17
Absolutely. And I think I think there's two reasons for that. I think one society changed over time, thank goodness. And I think also, you know, I matured, so I was able to communicate better, and people got to know me over time. So they just learned they learned my observation that you know, all this worrying we've been doing about Katherine really is not an issue. I remember in the 10th grade in high school that that this isn't the 90s, early 90s The teachers had this great idea that I needed a escort from from, you know, grade 12 to help me get from the front door to where the bus Mia at the end of the parking lot. Because what if I fail? What if I fell on the ice in the wintertime? And I thought for goodness sake. I'm 15 years old. Are you serious? But you know it just my request to be left to my own independence fell on deaf ears. Until one day, my buddy my bus Buddy was walking along with me on the ice. And she slept and I didn't. And that was the end of that. And they left me to my own devices after that.
 
</strong>Michael Hingson ** 09:50
So where were you going to school by the way geographically.
 
<strong>Kathryn Johnson ** 09:53
I went to school in Winnipeg, Manitoba, which is north of North Dakota. So I see pictures are are a definite thing. We've got snow from November to February at least Yeah.
 
</strong>Michael Hingson ** 10:06
Yeah. Do you live there now or where do you live now?
 
<strong>Kathryn Johnson ** 10:09
No. Now I'm very fortunate to live in beautiful British Columbia on the on the West Coast. Less snow. Almost no snow. However, we do have snow today. It's snowing today.
 
</strong>Michael Hingson ** 10:23
Yeah, we might live south of you in Victorville California. I don't think we'll get snow. We live in a valley. So the snow usually goes over us but places around us get snow. We won't. But we'll be getting rain later this week. So that's fine.
 
<strong>Kathryn Johnson ** 10:37
Oh, good for you. California. Rain.
 
</strong>Michael Hingson ** 10:40
We live up in the mountains. And it is true. You can go from the beach to skiing in a couple of hours. And we're closer to the skiing than the beach. But still. It's nice. And we enjoy Well, that's great that you're living in British Columbia? Yes. Much better than a little bit more climate friendly place to be?
 
<strong>Kathryn Johnson ** 10:59
Yes, it is. I moved for a lot of reasons I like that the city is that things are closer together than in the West, the western provinces of Canada, and it's just easier to get where I need to go. So that's why I moved.
 
</strong>Michael Hingson ** 11:16
So you went to high school? And eventually they they left you alone a little bit more and left you to your own devices? Yeah. Did you ever slip in the snow or on the ice?
 
<strong>Kathryn Johnson ** 11:27
Oh, sir. But I got up. I mean, you know, people keep that. So people say what if you fall? What if you fall? And I say well get up? To me, it's such an obvious answer. Because what am I gonna do sit, like, sit there and cry about it? You know? No, I'm gonna get out because I know how to fall so that I don't I don't hurt myself. You know, I don't do it dangerously. And I just I know, I also know how to get up because they don't let you therapists don't let you leave. Don't live. Don't let you go home with a pair of crutches unless you know how to get up from them. When he got home, so So you are you are well prepared when you leave with your walking aids to use them in all aspects?
 
</strong>Michael Hingson ** 12:29
Well, you just said something very interesting to you know how to fall. Yeah, of course, a lot of people don't really learn how to do. And so they are more apt to hurt themselves than somebody who truly knows how to fall when something happens.
 
<strong>Kathryn Johnson ** 12:46
That's true. My experience is, you know, if I, when I start to fight gravity, that's when I hurt myself, when I just go with it. I'm not really falling, my knees are touching the ground, but I'm not really falling. Right. And it's, you know, I've heard I've gotten hurt more often because people try to catch me then then if I just let gravity do its thing. It's, it's so it's very interesting.
 
</strong>Michael Hingson ** 13:18
And that's an interesting way to put it that you get hurt more when people try to help. Because they don't know how to help. And we're not doing enough to educate people, we just assume that disability means lack of ability. And that's not what disability means at all. It's a characteristic and we need to somehow educate the public that the reality is you should learn what to do. And the best way to learn is to ask us,
 
<strong>Kathryn Johnson ** 13:46
yes. And everybody's different. So you know, I know what works for me and I, I always talk about my experience. And then I say, you know, in general, ask the person because I don't know what it's like for everybody on crutches. I just know what it's like for me on crutches.
 
</strong>Michael Hingson ** 14:08
Yep. Well, so you left high school after graduating and all that and then what did you do?
 
<strong>Kathryn Johnson ** 14:14
Well, then I decided to enroll in the Faculty of Arts at the University of Manitoba. i The plan was to get a Bachelor of Social Work. But you needed a year of a year of university. So I decided to study psychology. And then I didn't get into the Faculty of Social Work. So I decided to study another year of psychology. I even applied out of province. And you know, year three, I I tried two years to get in to the Faculty of Social Work, and that that didn't happen. So in year three, I finished my mice my arts degree with a major You're in psychology and a minor in sociology. And that was, that was interesting, but it was like, Okay, now what? Because an arts degree doesn't qualify you to do a lot of things in the world of work. So I took a year off. And it was kind of like Now watch, and I was training competitively for track and field at that time. At that point in my life I was, was racing competitively, in wheelchair racing. I raced anything from 100 meters to 800 meters. And I've also done some some half marathons and thing, some road races. So I took a year off, and I went actually to Vancouver to train with the national team for a few months in night, and then that summer, I went to Germany to represent Team Canada.
 
</strong>Michael Hingson ** 16:00
Now was that in Paralympics or regular non para Olympics,
 
<strong>Kathryn Johnson ** 16:04
that was what you would consider para Olympics. Okay, adaptive sports.
 
</strong>Michael Hingson ** 16:10
But still, the bottom line is you did it and you ran?
 
<strong>Kathryn Johnson ** 16:15
That's right. Well, in a wheelchair, yes. In a racing wheelchair. Okay. Yes. All right.
 
</strong>Michael Hingson ** 16:22
So you say you went and competed and,
 
<strong>Kathryn Johnson ** 16:26
and I ended up with two bronze medals in the 102 100 meters. For Team Canada, yay, lay. And then I realized something very interesting. Why am I doing this? Because at that time, I had I started racing when I was 12, or 13. At this time, I was now 20. And I, I, you know, it's it literally you're going in circles, racing around the track going in circles. And it was a lot of work. And I just thought, you know, I just, I've got all these metals. And I'm never going to be satisfied because I'm always going to be able to get faster. So I left the sport after I competed in Germany, because I felt like life was calling me to different things. And and after that, what did I do? Well, I went into, I went into business school, community college, one of the best things I ever did. I took business, majored in accounting. And my teacher said, Gosh, Katherine, you're so good at accounting, you should really finish finish your accounting, get a professional accounting designation. And I thought, My goodness, more school like this is down five years of post secondary education, more school. And so yes, I did finish and I ended up with a professional accounting designation. And then,
 
</strong>Michael Hingson ** 18:15
so what degrees did you have by this time,
 
<strong>Kathryn Johnson ** 18:17
by this time, I had a Bachelor of Arts major in psychology, a Business Administration diploma, and a CPA, which is a Chartered Professional Accountant in with a Canadian designation.
 
</strong>Michael Hingson ** 18:34
Now your first degree, the Bachelors of Arts degree, you said you got in three years, is that normal?
 
<strong>Kathryn Johnson ** 18:40
That is normal. That was the last year they offered a three year program. It's now four,
 
</strong>Michael Hingson ** 18:44
it's now four. Okay? Alright, so you now have three degrees, you have become a person very knowledgeable in accounting. And what did you do with that?
 
<strong>Kathryn Johnson ** 18:56
Well, I finally started working
 
</strong>Michael Hingson ** 19:01
to start at some point, anyway,
 
<strong>Kathryn Johnson ** 19:03
yeah, well, I had summer jobs and different things along the way. But you know, I finally started in though in the world of work, full time work and accounting, accounting, being an accounting clerk and working my way up and, you know, along the way, I work for a lot of small businesses and I tend to be very efficient at what I do. Because you know, having a disability your eye, have private I pride myself on being efficient because there are certain things I do they take longer. So I need to be more efficient at what I do right to be equal to others. And so what this did is gave me a very unique skill in that I was a lot I would it allowed me to see ways I could make companies more efficient, which was wonderful. I tended to save them. 10s of 1000s if not hundreds of 1000s of dollars a year, streamlining their processes, and making everything more efficient and making the company more profitable, and the employees happier. And in the process, I got to experience six layoffs in 20 years. Oh, boy, just because, wow, you took the job from a job and a half when you you know, you're you're doing your job, and you're working overtime over much so much because you're buried in inefficiency and pile of paper to, oh, we only need you halftime and I was like, Well, I don't want to work half time, I want to work full time. So like, I laughed, and I moved on, and I found something else. And then happened six times in a row.
 
</strong>Michael Hingson ** 20:55
So there's a there's a message there somewhere, there is a message
 
<strong>Kathryn Johnson ** 20:58
there somewhere. The sticks, layoff and the final layoff was in 2017. I chose I chose a layoff package in 2017. For several reasons, the company was going through a restructure. And I was feeling like my work at my company. As good as it was, I wasn't making the impact in the world I wanted to make. And I just thought you know, I I need to do something else. So I took a layoff package. And I went to California for six months. Right? It sounds cliche, but I honestly that's what I did. I went to California for six months to unwind, took the train from from Vancouver, all the way down to the Bay Area had a lot of fun with some friends I have there and took a bunch of personal growth retreats, I'd been studying personal growth since 2009. And my very last retreat that I was at in October of 2017 was a small meditation group of 10 people. And they all said one thing, they said, Catherine, you're brilliant, you gotta write a book. And I thought, me write a book. I'm an accountant. I don't know how to write a book. And, you know, but everybody said it. And they really meant it. I could tell and, and so I went home, and I thought about it for a while. And because I thought what am I going to do with my life, you know? And I thought, okay, if I write this book, it will change my life. I just know that I know that in my heart. And I thought, well, do I really want it? And the answer was absolutely yes. Because at the end of my life, I absolutely did not want. Somebody has shown me. Look what you could have had, if you chose to be uncomfortable for a little while. Look at the impact. But you said no, no, no, I'll stay in my comfort zone. That's okay, I'll stay in my numbers and my comfort zone and my steady paycheck. i The thought of that just made me sick. So I thought, Okay, I'm gonna write this book. And in January 8 2018, I started to write a book called The Joy of obstacles. What am I going to write about? And I thought, well write what you know, which is my life. And so my book is, is a self help memoir that takes readers from birth to present day, and different milestones in my life, different experiences, each chapter has questions where the reader can look at their own life and take the principles from the book and apply them to their own life to help them move through obstacles. Essentially, my message is this. We all have obstacles, as a vehicle for learning and growth. And there's always good in the obstacle, even though, just keep looking for that good because there's something there's something there, that's good, you're growing, you're learning, you're connecting with other people, most importantly, you're connecting with other people, if we had all the answers, we wouldn't need other people as much. We wouldn't need creativity, we wouldn't need all these things. And the world would stagnate. So really, obstacles exist to help us learn, learn and grow and connect and be a better version of ourselves through being a better version of ourselves. Everybody wins. So it's our job to him. embrace those obstacles that were given and connect and look for the good and help each other grow when we reach out to, to overcome our obstacles. We grow because we've overcome what we're struggling with, but also the person helping us grows. Now, I want to just tie that back to something I said earlier about people trying to help me and it made it a little different, a little difficult. So in that case, I would say the lesson is, for me to be communicate in a way that I don't necessarily communicate in a way so that my needs are heard. And the lesson for the other person is to understand me on a different level, and broaden their perspective about who I am. And what I'm able to do and look at me in a different way.
 
</strong>Michael Hingson ** 26:02
The other side of talking about the fact that we all face obstacles, is that we also all have gifts. And we need to recognize how to use our gifts, and we need to learn to use our gifts. And those of course, gifts that we have, can help us deal with the obstacles that are put in our path, because the obstacles that are put in our path are there because of whatever and whoever we are, right? That's right. And so it's all about learning to use the gifts that you're given. What do you think your greatest gift is gift is?
 
<strong>Kathryn Johnson ** 26:40
Well, I think, I think honestly, being born with cerebral palsy was my greatest gift. And it is my greatest gift because it it shapes that shapes by perspective of everything because I don't get a day off. As I said, I don't get a day off from this. I don't have good days and bad days. It just is. i It's impossible for me to live life without it. And I realized, like, I've learned all these skills, I've learned to be resilient. I've learned to be an excellent listener. Because when you maybe don't move like other people, you need to rely on your other senses. And for me, it's listening and speaking, as opposed to maybe running away from a difficult situation, right? Also, I've learned to be a very good problem solver, in terms of how am I going to get from A to B? How am I going to navigate this situation life? I understand. You know, I'm very resourceful. I'm very efficient. I know how to I'm organized. My time is very well organized. I'd look at people who can drive and have two legs that work like most people. And I think about how they they run their day. And I think my goodness, how do you get anything done? You're going you're going back and forth and up and up and back and inside out and like I would have that done in half the time
 
28:23
you drive at all?
 
</strong>Kathryn Johnson ** 28:24
Actually I do not I rely on public transit and I'm I'm okay with that. That's one of the reasons I moved to Vancouver because their transit system is
 
<strong>Michael Hingson ** 28:33
yeah, the transit system up there is really good. Didn't know whether you by any chance drove and used hand controls?
 
</strong>Kathryn Johnson ** 28:41
No, I do not. I choose not to I find it easier just to take the bus. I'm fine with that.
 
<strong>Michael Hingson ** 28:48
Well, in my opinion, it will be high time when autonomous vehicles really are perfected and we can take driving out of the hands of drivers because they certainly don't do it very well.
 
</strong>Kathryn Johnson ** 28:58
Well, that's what I've heard you know, it'll be interesting. It'll be interesting when we have those autonomous driving cars I wonder what that will be like you never know.
 
<strong>Michael Hingson ** 29:09
I I've been in many cars and I listened to the people who are driving grumble about this person cut me off or this person wasn't watching. This person is doing whatever. So I figure that there's there's no reason why I shouldn't be able to drive and I think that the Department of Motor Vehicles is very prejudiced not allowing a blind person to drive because I think we can probably drive just as well as anybody else. The way I keep hearing people drives. I don't see a problem.
 
</strong>Kathryn Johnson ** 29:38
We'll see what happens with that one. Michael? Hi. No,
 
<strong>Michael Hingson ** 29:40
no, the the time will come when we really get to. And I'm serious. Take the hands take the driving out of the hands of drivers because too many people take it way too much for granted. They're not really looking at it seriously. And as you said they they're often very disorganized and frazzled, and in what they do,
 
</strong>Kathryn Johnson ** 30:03
hmm, yeah, I, I'm fine with taking transit or taking a taxi. It's either way it works saves me a
 
<strong>Michael Hingson ** 30:12
lot of money. It does, it does in the long run, it'll save you a lot of money. We don't have really good public transit here. But I've been on the transit systems up in Vancouver, so I know how good they are and how well you can get around up there. We're using them. I lived in Boston for a while. And then Massachusetts. Boston has good public transit too, which really worked out well, for me.
 
</strong>Kathryn Johnson ** 30:40
That's good. You know, what I've noticed lately, Michael, in Vancouver is they're, they're starting to put Braille on the bus, the sign for the bus, and they put it at sort of arm height so that you can know what bus is gonna stop at the stop.
 
<strong>Michael Hingson ** 30:58
So does it change as buses are coming?
 
</strong>Kathryn Johnson ** 31:01
But it's Braille. So?
 
<strong>Michael Hingson ** 31:05
Well, what I'm getting at is that oftentimes, the signs that are available, show you what bus is coming, what the next one is, or whatever, they don't do that in Braille. They could, but that's a pretty expensive process.
 
</strong>Kathryn Johnson ** 31:18
Yeah, they don't they don't. We also have digital signs. That's what I'm getting at some, some stops have digital signs, the sky train has digital signs. The newer line has voice, as well. So it tells you what stopped it. You're at and which train is coming and all of that. Yeah. Right.
 
<strong>Michael Hingson ** 31:47
Well, so for you, having been born with cerebral palsy, and, and I can appreciate you saying that that's really your greatest gift. And we could talk about disabilities and how they are our greatest gifts. And there's a lot of merit to that, for the reasons that you said, What is your disability taught you specifically,
 
</strong>Kathryn Johnson ** 32:09
never give up. Or at least, never give up. If you want to do something. Like if you really want to do something, never give up because there's a way you know, and there comes a time in life. And I talk about this in my book, there comes a time in life when maybe it's time to move on. And that's a separate issue with a separate decision making process. But if you have some, if if somebody has the passion and the desire to do something, do not give up because you have the passion, it's yours to have. And there's a way, there's a way you'll figure it out, you'll be connected with the people to help you. You'll find the resources, you know, often people in life, they say, Well, I'd love to have this in my life. But here I am at point A and I can only see these certain things in this box. And why when I coach people to do is what would you absolutely love. Start there. And then take a step. Because as you take a step from 100%, of what you want this vision of 100% of what you want, your perspective will change just like you're walking down the street, when as you walk, you see different houses or you are aware of different things in your environment. But if you don't move, you don't see different options. So start with 100% of what you would love in your life. And take one step at a time. And eventually, you will find your way. There's a
 
<strong>Michael Hingson ** 33:55
big difference between being stubborn and being passionate, just being separate. I'm going to do this regardless, which may or may not be something that you will be able to do. And it doesn't necessarily reflect the passion of being able to do it, you're just going to do it because but if you're truly passionate, there's a whole lot more of yourself that goes into it. And as you said, you start by really envisioning what you want, and you will figure out how to get there because it's what you really want to do as opposed to just being stupid about doing.
 
</strong>Kathryn Johnson ** 34:29
That's right. And I've been both we all have. I've definitely had my stubborn moments in life which have served me you know, they've served me at the time, I think in a way they've served me how so? Um, it just yeah, it's just this idea of like, I'm not gonna let what someone else thinks, stop me, just because someone else is older, bigger, stronger. are indifferent and tells me they know. Because they don't know. If there's something in my beingness that is guiding me to do something, I'm going to do it. And nobody can tell me otherwise, even if it seems crazy to them, that I can get something done. I know I can. And that's all that matters. So what it's taught me is don't worry so much about what other people think.
 
<strong>Michael Hingson ** 35:33
When he asked you this, you said something earlier about having experienced six layoffs. Do you think that your last layoff for example, you said the company was restructuring and so on? Did any of that come about because of the things that you did to make them more efficient, and they had to change the way they were doing things?
 
</strong>Kathryn Johnson ** 35:53
That sounds like such a, like, another lifetime ago? I? Um, yeah. I mean, I think so.
 
<strong>Michael Hingson ** 36:04
It didn't hurt.
 
</strong>Kathryn Johnson ** 36:05
Yeah, it certainly didn't hurt. That's good way of putting it. I know that the majority of the other layoffs were because of efficiency because of efficiencies that I created.
 
<strong>Michael Hingson ** 36:17
Well, so you, you've been through a number of changes. Yeah. Then you didn't start decided to start writing a book? Did you publish it yourself? Or do you find a publisher to help you? Or how did that all work out?
 
</strong>Kathryn Johnson ** 36:30
It's it's self published on Amazon. Okay, it's available in ebook print and audible. It was very important to me to have an audio book because I know not everybody can use their hands. And in this case, not even be able to, you know, read text. So I wanted to have I wanted to have an audio book for people who learn differently by verbal information. Did you make Did you read it? No, no, I hired. I hired a voice, a voice when you call them?
 
<strong>Michael Hingson ** 37:11
I heard a reader
 
</strong>Kathryn Johnson ** 37:13
a voice. She's a voice actress. Beautiful job. Very, very happy with what she did. Yeah. Because again, it's not my strength. A lot of people told said all it's a self help book, you should record it would be better if it's your voice, you know. And I thought, you know, it's not that it's not as easy as people think, to record a book. Like, really, I respect that there is finesse involved. And that is not something that I have, at least not in in terms of writing of reading an entire book. And I'm so glad that I that I hired it out. Because I know people who started publishing their print book at the same time I did their print book is long published, their audio book is yet to be yet to be published. So it's still you know, in the studio. And that's too bad. Yeah, yeah.
 
<strong>Michael Hingson ** 38:25
And everyone has gifts, as I said before, and yours may very well not be in the reading of the book. I think that it is, it is very possible for most all of us to learn to tell stories and to communicate with people. But reading a book is a whole different art form. And so that that may very well not be what you should do. And that's something that only you can decide, and nobody should second guess that so I'm with you. Yeah, yeah. i When my first book thunder dog was published, people said, Are you going to record it? And I said, No, because I think there are people who could do a much better job than I and the publisher of Senator Doug Thomas Nelson publishing contracted with Oasis audio when Christopher Prince an actor out here in Los Angeles, actually read the book and did a wonderful job with it.
 
</strong>Kathryn Johnson ** 39:22
Yeah, it was, it was certainly a great investment, I think.
 
<strong>Michael Hingson ** 39:27
Yeah, but it's good that it was at least put in to into an audio format. It's on Audible and all that. So I hear exactly what you're saying. However,
 
</strong>Kathryn Johnson ** 39:38
she loved my book. You know what she said? She said, your book came to me just at the perfect time, Catherine. So it helped her.
 
<strong>Michael Hingson ** 39:47
Isn't that the way of it? A lot of times that happens? Yeah. Are you a religious person?
 
</strong>Kathryn Johnson ** 39:54
No, I'm not a religious person. I am a spiritual person though. So I don't necessarily believe in any strict dogma. But I do believe in things like divine timing. And I would say a divine intelligence. Okay.
 
<strong>Michael Hingson ** 40:15
And that is, that is as good as it gets them. And I agree with you, we all get guidance. And there is that inner voice that talks to all of us if we would but learn to listen to it.
 
</strong>Kathryn Johnson ** 40:27
That's right.
 
<strong>Michael Hingson ** 40:30
Well, you talked a lot about obstacles and dealing with obstacles. What do you think the most important important thing is? In facing obstacles, what's kind of the, the most important key to facing an obstacle that you can tell us about?
 
</strong>Kathryn Johnson ** 40:49
We always have a choice of how we respond. So remember, things don't happen to you. That's I think that's a that's a key for people to remember is, is life doesn't happen to you. Things happen. Events are neutral, we may not like them, believe me, I've had my share of doozies. But things are neutral. And they're there for our good for our growth, how we how we choose to view them is up to us. You know, they've done studies with twins that grow up in in not so pleasant environments. One of them ends up being incredibly successful. And they said, Well, why? And they said, well, because of the tough environment I grew up in, I want it to be the exact opposite. And they went off that they got to be incredibly successful, whatever that meant for them, the other twin, and basically repeating the cycle, whatever that cycle was. And so it's all a matter of perception, and like, what am I going to do with what I'm faced with? It's not the thing, it's how we respond to that thing. And that's 100% within our control. If you need help, you know, there's coaches out there, I coach people on how to overcome their obstacles. So I'm here for you, if you're looking for some support.
 
<strong>Michael Hingson ** 42:25
Well, let's talk about that a little bit. So you wrote a book. And when you were writing the book, is that all you did, or you got laid off? And you had to, I would assume figure out a way to get some sort of income. What did you do?
 
</strong>Kathryn Johnson ** 42:39
What did I do? Well, I've been, I have been building my business ever since and relying on on my resources that I've accumulated up to that point.
 
<strong>Michael Hingson ** 42:54
So tell us about that. So you decided to start your own business and exactly what is the business
 
</strong>Kathryn Johnson ** 43:00
the business is, I'm a, I'm a coach, speaker, author. So I have my book, joy of obstacles, I have a workbook that goes with it. I also have a second book called 21 simple solutions to take you from surviving to thriving, which is just as it says 21, quick one page tips, then it's a journal that you can apply those tips to your life and steps to implement them on a weekly basis. I do speaking all over virtual speaking mostly at this time. I'm based in Vancouver, and I'm also a coach. So I coach a system that was taught to me by Mary Morrissey. And like I said, I help people build a vision and then give them support for for creating a life that is in their heart, and then they would absolutely love. I'm also intuitive, so I do things like intuitive card readings or tarot readings. I do mediumship readings. And I do a process called ancestral clearing, which is great to help people overcome obstacles because what that does is it's all about what you feel in your body. I don't need to know your history. A lot of people say I don't want to talk about is too difficult. I don't need to know. All I need to know is my shoulder hurts. Or My knee hurts or oh, I have a funny feeling in the pit of my stomach or whatever. I can work with that. So you know if you've got some pattern that you'd like to resolve, you can book an appointment with me all my appointments are virtual. So it doesn't matter where you are in the World I can help you.
 
<strong>Michael Hingson ** 45:02
You can do readings virtually.
 
</strong>Kathryn Johnson ** 45:04
Yes, I can. Yeah, I can.
 
<strong>Michael Hingson ** 45:07
How did you get to be a coach?
 
</strong>Kathryn Johnson ** 45:10
I decided, yeah, I've got I've got 15 years, I've been studying personal growth since since 2009. So, so what happened is I, I finished accounting school in 2002. And then, you know, almost immediately I started to study esoteric, spiritual things consciousness, why are we here, all of those big questions. And then when I moved to Vancouver, you know, personal growth is big out here as it is in California as well. And I just got really involved with, with this whole movement of being the best person you can be. And I thought, that's what it's all about. That's what it's all about. It's not about it's not about for me, it's not about you know, going to school getting a job saving your money, so you can retire and golf. I mean, that's just, that's, that's great, if that's what you want. But for me, that wasn't the point, there was a bigger picture. And, and I saw, I just kept studying, and the more I studied, the more I loved it. So now after 15 years, I decided to coach,
 
<strong>Michael Hingson ** 46:32
you have to get a license or certification to be a coach,
 
</strong>Kathryn Johnson ** 46:36
I am certified, I did take a correspondence course. However, coaching at this point is a profession that you do not need a certification. That's not it's not a nationally standard, standardized profession.
 
<strong>Michael Hingson ** 46:54
But there is still a process behind it.
 
</strong>Kathryn Johnson ** 46:56
There is a process behind it. Yeah, they vary depending on which which school you you take your training through, I took mine through correspondence. So
 
<strong>Michael Hingson ** 47:09
you know, it's, it's interesting, what comes to mind, as you're talking about all the various aspects of things here is that we spend so much time focusing on a lot of stuff. And the real focusing of ourselves on a lot of stuff is all about, we think we have to control it, or we want to control it, then we never really learn to recognize what we really have control over and what we don't have control over, which gets back to your whole issue about choice, right? And that, in reality, we should learn to focus on what we can control and leave the rest alone. And we also seem to have a hard time doing that, don't we?
 
</strong>Kathryn Johnson ** 47:54
Yeah, we do. Um, myself included. And I think that that comes from fear, which is false evidence appearing real. It's the stories we make up in our head, you know, they get the best of us, sometimes myself included. And so you know, get information, obviously, the more information you have, the more likely those little fear Gremlins will calm down. But also, you know, trust your heart, trust your heart, I believe your heart is like your compass. That's your guiding light of what's what is right for you, or what's your path? Or, you know, what's your next move? And often it doesn't, it doesn't always make sense, you know, why would somebody with a successful accounting career after 20 years, you give it a lot? Why would somebody do that? And basically, because it felt like the right thing to do. And there's something calling me that says, I want to make a bigger impact in the world. And I think that this is a better way for me to do it. versus sitting and dealing with, you know, accounting numbers all day. I want to be talking to people and helping people directly.
 
<strong>Michael Hingson ** 49:25
Tell me your acronym again, for fear,
 
</strong>Kathryn Johnson ** 49:28
false evidence appearing real.
 
<strong>Michael Hingson ** 49:31
There you go. And it is something that we all deal with a lot. And we, again, it gets back to want to control and you're right, a lot of it is based on fear. We're actually writing a new book that is a little way away from being publishing published. We have a publisher for it. And our working title is a guide dogs Guide to Being brave because I've worked with a guide dogs over the years. But we were writing it to talk about fear, and to try to help people overcome what I call being blinded by fear. Because things happen to us, we don't expect them to happen. We've been conditioned to be afraid of those things that happen to us that are unexpected. And I suppose you could say there's some natural reaction that causes some of that. But at the same time, we can learn to let real fear be a positive influence and force in our lives rather than letting it overwhelm us. And so we're writing a book about that. And it'll be a lot of fun when we're done with it, we've got our first draft done, and hopefully it will be going to the publisher soon. And that will be fun. But fear is oftentimes false evidence appearing real. I think it was Mark Twain who said, I've had lots of fears, and most of them don't ever come true.
 
</strong>Kathryn Johnson ** 50:59
That's right, we worry. Again, myself included worry about things. And 95% of them are never going to happen. Focus on what you want, not what you're afraid to just take one step at a time. One step, just a small step makes a huge difference.
 
<strong>Michael Hingson ** 51:21
Well, for you, having come to the place where you are in the world, what do you feel your purpose or your mission is in life today.
 
</strong>Kathryn Johnson ** 51:30
My mission is to move the world together, through embracing obstacles and helping people find their joy, we're stronger together than we are separately. And as I've said, throughout this interview, obstacles are here for us to learn and grow not just the person with the obstacle, but the person helping the person with the obstacle. And all of us, you know, are meant to live our best life that I think is our sort of our personal mission. As humans on this collective Earth, Deepak Chopra describes it as we all have, we're all pieces in a puzzle. And if we're not living our best life, we're in the wrong place in the puzzle, and the other pieces don't fit together. So we all have the possible, we all have the responsibility to live our best life and be be the best version of ourselves be in the right place in our puzzle. Other people around us will then move into their right place, and the world will be so much better for everybody. And it's all about, you know, trusting our hearts, people are so caught up. And I think this is collectively we're caught up in doing what is our normal, you know, we sort of were born into circumstances, and we just go from one thing to another because we do and more comfortable and we don't know what else to do. So I'll just keep doing what I always do. But is it really? Is it? Does it really feel right? Are we really happy? Or are we just comfortable? And I think, you know, especially now with all the changes in the world, people are really starting to wake up and say, you know, there's something, there's something out there for me that is just more impactful than what I'm doing. This is great. I've learned a lot from this aspect of my life. But it doesn't, it doesn't feed me. It doesn't feed me. It I you know, there's something different that's calling me, I don't know what it is. But boy, just there's something else where my time is better spent. And people are starting to search. And so those that's those are the people that I want to draw into my community, and we can help each other overcome our obstacles and be the better version, the best version of ourselves.
 
<strong>Michael Hingson ** 54:09
Yeah, we, we oftentimes do find that we just want to stay in our comfort zone. And that is great. That's okay. It's nice to be comfortable. But if we don't learn to grow, we never will grow. And it is something that all too often people just don't want to do. I'm always fascinated when I hear that one of the top five fears that people have is public speaking. It's been considered the number one fear a lot of the time. Yeah. And I kind of think why? Because people are afraid or they're going to be criticized or they're going to be laughed at or they put all sorts of obstacles in their way. But that's the key, right? They're putting the obstacles in their way. They're not even real ops. Stickles. But the reality is that we talk to people all the time we all communicate, we don't have a problem doing that. And so why should it be any different if you're actually going to go out and be a public speaker, because what you're going to be doing is saying, essentially, hopefully the same things to now a much bigger audience. And probably if people come to hear you speak, they want to hear what you have to say. And that's really pretty good.
 
</strong>Kathryn Johnson ** 55:29
That's really powerful. Would you believe it? That I was probably the kid in the class who was the worst at public speaking?
 
<strong>Michael Hingson ** 55:38
It's hard to imagine.
 
</strong>Kathryn Johnson ** 55:40
Now I'm sitting here on the radio with you, Michael, we're having great time.
 
<strong>Michael Hingson ** 55:44
We are. And it's, it's not all that hard to do if we allow ourselves to grow and stretch and there are things that we can use to learn to speak well, did you do anything like go to Toastmasters? Or any of those sorts of things? Or how did you learn to become a good speaker?
 
</strong>Kathryn Johnson ** 56:01
Um, I got some mentoring. I did honestly go to Toastmasters. I didn't stay very long. Because I feel like the type of speaking I do is not really what Toastmasters teaches. Toastmasters is more of a business speaking organization. What I didn't realize though, is is what I'm good at was speaking. So it gave me some sort of awareness that way.
 
<strong>Michael Hingson ** 56:35
I think it's shifted some from that. I haven't heard many people today really say it's all about business speaking, because it's really about speaking, and whether it's business or something else. It's still about learning to communicate. And there's a lot of opportunity to get more information. I didn't do a lot with Toastmasters, although I've done some. But I think that for me, probably, I love to tell this that, for me, the biggest way that I learned to be a public speaker, was when I was growing up, and I had to take spelling tests in school, the teacher would hand out will everybody had their pencils and papers, and the teacher would say the words and everyone had to write the words on papers, and then you exchange them. And then the teacher would write the words on the board, so that you could grade the spelling, except when it was my class, because I wasn't going to be grading papers. And I wasn't going to be writing the words because I didn't know how to write well enough to do that. So the result was, I had to spell the words in front of the class. I remember missing one once. But the bottom line is I worked at not missing so that I could spell the words correctly, and that people could rely on me to spell them appropriately. So I usually got an A in spelling, my wife would would say today, you do a lot better with spell checker. But still, it's all about learning. And I think that helped me a lot not to be afraid to be in front of an audience. So I've kind of always rejected the concept that we have to be afraid of public speaking, we don't need to be.
 
</strong>Kathryn Johnson ** 58:22
That's true. That's absolutely true. And again, it goes back to you know, like your obstacle was not being able to write so you had to speak. So there you go, how an obstacle actually gave you a strength that is probably better than average. Right?
 
<strong>Michael Hingson ** 58:40
So and in a lot of ways because it also when I was learning to teach, I took courses and teaching from the Irvine School UC Irvine School of Education. And one of the things that I did was not write on the board for my classes, I would get a volunteer every day to write on the board. And it got to the point where everyone wanted to be the board writer that day. So they had helped me engage with the classes and establish a relationship with them, which was also a good thing. And it also meant that I was facing the class talking with the class and not staring at the board writing something down and I've been in classes where all the professor's ever did was just write on the board all day and never understood why students didn't really pay a whole lot of attention to what they did.
 
</strong>Kathryn Johnson ** 59:31
Well, isn't that interesting? Thanks for sharing, Michael. That's interesting. Yeah, that's great.
 
<strong>Michael Hingson ** 59:38
So what makes your coaching program unique and something that people should want to partake of?
 
</strong>Kathryn Johnson ** 59:45
Well, my my coaching program is unique in that it focuses on both the practical side or the right brain and the intuitive or left for Brain side. So as we've been talking, today, we've talked about how I'm very organized, and I'm gonna getting from A to B and problem solving and all that. So my coaching program helps people navigate life in that way. But it's also, it helps people connect with their intuition. And I help them connect with their hearts with their, with their passions, and their higher selves so that they can use their their inner guidance to guide them on their path. And I do readings, as well as for part of my coaching.
 
<strong>Michael Hingson ** 1:00:43
Well, if people would like to reach out to you, and I'll go ahead,
 
</strong>Kathryn Johnson ** 1:00:47
yeah, so I suppose both sides, both that intuitive side and your practical side, that's what you get with
 
<strong>Michael Hingson ** 1:00:53
me? Well, if people want to reach out to you and learn about your program, learn about the coaching and perhaps get a reading, perhaps, learn a lot of the skills and tools that you have to offer people how do they do that?
 
</strong>Kathryn Johnson ** 1:01:06
They can reach out to me on my website inspiredbykathryn .com Kathryn is K AT H R Y <a href="http://N.com" rel="nofollow">N.com</a>. And you can send me a message, there's, you know, there's courses, everything's on the shop page. So inspired by <a href="http://katherine.com/shop" rel="nofollow">katherine.com/shop</a> that will take you directly to all the wonderful things I have. I'd love to hear from anybody. I have a wide variety of services to help you no matter where you're at. So if you're looking for support, please reach out. I know, I know I have at least something that could help you. So I'd love to say hello, and help you on your way and connect and say hi.
 
<strong>Michael Hingson ** 1:01:57
I can't resist saying that you and I met through Podapalooza and we've talked about podapalooza on this podcast often. What brought you to Podapalooza?
 
</strong>Kathryn Johnson ** 1:02:07
My, my marketing consultant is connected with with the group somehow. And she said, Hey, Catherine, you might want to try this event. What do you think? And so I signed up.
 
<strong>Michael Hingson ** 1:02:24
So did you go to be interviewed? Or did you go because you might start your own podcast? Or have you started your own podcast? That kind of thing?
 
</strong>Kathryn Johnson ** 1:02:31
No, I don't have my own podcast as yet. I've been to pod palooza. I've done two events. And I'm registered for the January one as well.
 
<strong>Michael Hingson ** 1:02:41
Yeah, as As am I. So I think that will be a lot of fun to do. Well, Kathryn, thanks again for being here. And for my with us. And I hope everyone really appreciates all that you've offered. You've offered some great insights and great lessons. And as I said, I think that the most important thing that you and I and we've shown it a lot here today, the most important thing we can say is disability does not mean lack of ability, and that people need to grow and recognize that we have talents too. We are just capable as you we may not do exactly things in the same way that you do. But it doesn't mean that we can't do them. So I hope people will reach out. I hope people will come and talk with you and learn and become better than they are.
 
</strong>Kathryn Johnson ** 1:03:35
I hope so too. I just love to help people. And it it hurts my heart to see people struggling unnecessarily. So if I've said anything at all, if you have any questions for me, I I'd love to just you know, have a chit chat and answer some questions. I offer a free 30 minute discovery call. For anyone who is just looking for information, no obligation. You can book it straight from my website. <a href="http://Inspiredbykryn.com" rel="nofollow">Inspiredbykryn.com</a> Perfect. Well,
 
<strong>Michael Hingson ** 1:04:09
all of you please reach out to Kathryn hope that she'll do that. I would really appreciate it. If after listening to this you would write me personally I'd love to know what you thought of the podcast. Please give us a five star rating. If you'd like to write me, please email Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But please give us a five star rating We appreciate it. I really would love to hear your comments and your thoughts and if you know of anyone who might be a good guest for unstoppable mindset and and hopefully some of you have listened to a lot of these and so you've got a pretty good idea of what we do love to hear from you with any suggestions of people who we ought to have on the podcast. Kathryn, that goes for you as well. If you can think of anyone love to have your thoughts and suggestions about others to have on the podcast,
 
</strong>Kathryn Johnson ** 1:05:08
I sure Well, I should Well, I'm meeting a lot of people. So I'll keep you in mind Michael, this was a great time. Thank you so much.
 
<strong>Michael Hingson ** 1:05:16
Well, thank you and I really appreciate you coming on and once more thank you for being here with us. Here welcome.
 
</strong>Michael Hingson ** 1:05:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Joyous Person with Kathryn Johnson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fe4f5496-9789-457b-a7d3-1d14eb42dc52.mp3?source=rss&amp;ext=asset.mp3" length="42025932" type="audio/mpeg" />
<itunes:episode>110</itunes:episode>
</item>
<item><title>Episode 109 – Unstoppable Change Maker with Rosalind Panda</title>
<guid isPermaLink="false">https://pinecast.com/guid/5d5bcd68-18f3-4fd7-8b82-516b974354fa</guid>
<pubDate>Tue, 14 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:07:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/227d383c-ddd5-4a2c-9591-beb9df34d41d/UM109-Rosalind_Panda-Coverart.jpg" />
<description><![CDATA[<p>Talk about being unstoppable, wait until you hear our episode with Rosalind Panda. Rosalind lived her first 24 years in India. Her parents by any standard encouraged her to be creative, innovative, and unstoppable.</p>
<p>She moved to the United States after receiving degrees in Computer Science and Technology while in India. She went back to school to, as she put it, “refresh her computer knowledge”. Since leaving college Rosalind has formed a number of companies dealing with all aspects of creativity in a variety of industries including computer technology and construction.</p>
<p>On top of everything else Rosalind spends, as she says, about 40% of her time being creative as an artist producing mainly oil paintings. Even this work began for her as a child encouraged by her parents. She also is an author as you will learn.</p>
<p>As you will see, she keeps busy and totally enjoys life and all she does. She wants to be remembered as someone who is creative and helps humanity. She does this for sure!</p>
<p><strong>About the Guest:</strong></p>
<p>Rosalind Panda as a Thought leader, Visionary and Change maker is here to inspire others to do what inspires them so that all of us together can make this world a better place. She lives a life with Purpose and optimism serving mankind and benefitting the World through the fundamentals elements of life e.g. Art, Technology, Creative design thinking and Innovation. She is the CEO and Founder of Rosalind Business Group LLC. CEO of <strong><a href="https://www.rosalinditservices.com/" rel="nofollow">Rosalind IT Services</a></strong>, Founder of <strong><a href="https://www.rosalindarts.com/" rel="nofollow">Rosalind Arts</a></strong>, CEO of <strong><a href="https://www.rosalindconstructions.com/" rel="nofollow">Rosalind Constructions</a></strong>, and Founder of <strong><a href="https://www.rovatoken.com/" rel="nofollow">ROVA Token.</a></strong> She is a technology  Innovator, fine art artist, public Speaker, Author,  and influencer. Additionally, she is in the board of members in the non profit organization called River Art Works.
She is the Influencer in International Association of Women Organization empowering, encouraging and impacting others’ lives. She believes in building a legacy, acting towards her vision, serving the humanity, benefiting the human kind through her contributions and giving back to the community.</p>
<p>Ms. Rosalind as the <strong>CEO</strong> of <strong>Rosalind IT Services</strong> company established in 2019 works with Clients in building their website design, development, support and upgrade specializing in every industry  and in every technology. Her company is a top-notch IT consulting organization across the world, IT staffing, and Recruitment service provider in the United States of America. Her IT Services company specializes in web 2.0  technologies for e.g. Web and Mobile application development and helping clients arounds the world. It is a pioneer in blockchain development.</p>
<p>As the Founder of <strong>Rosalind Arts</strong> Gallery and a well-known global fine art artist living in New York, she is a highly versatile creator with pieces in the realms of abstract, landscape, impressionistic and contemporary, modern. Each of her paintings speaks the language of love towards humanity, inner peace, world peace, Positivity, enthusiasm, and Optimism in life.</p>
<p>In addition to her stellar efforts in this capacity, she is serving as the CEO of <strong>Rosalind Constructions</strong> between 2020 and 2021, with which she utilized CAD-based 3D modeling technology to offer construction companies and architecture firms the tools to visualize complete projects.</p>
<p>Newly, into her business space, she added a cryptocurrency called “<strong>ROVA</strong>” Token. With the base of <strong>ROVA</strong>, she is building the World’s very first utility-based eco-system that pays back to humanity where it spends.
For her Incredible Contribution in the community and across the World in the field of Art, Technology Innovation and Creative Design thinking  Rosalind Panda/Rosalind Business Group LLC is featured in New York weekly, Yahoo Finance, UK Herald Tribune, American Finance Tribune, CEO weekly, LA Wire, US News, Digital Journal, Yahoo news, Forbes, New York Weekly, Artist Weekly, NY Voyage, Yahoo Finance, Digital Journal, Fox news, Global Reporter Journal, US National Times, CNBC, NBC, ABC news, CBS, The US News, az central, NY WIRE, LA WIRE, NEWS NET</p>
<p><strong>How to Connect with Rosalind:</strong></p>
<p><em>Facebook url:   <a href="https://www.facebook.com/rosalindpanda/" rel="nofollow">https://www.facebook.com/rosalindpanda/</a></em>
<em>LinkedIn url:  <a href="https://www.linkedin.com/in/rosalindpanda/" rel="nofollow">https://www.linkedin.com/in/rosalindpanda/</a></em>
<em>Instagram:  rosalindpanda5</em>
<em>Twitter:    rosajublee</em>
<em>TikTok:    rosalindpanda1</em></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, and welcome once again to unstoppable mindset. Glad you're here. Right I really appreciate you coming along with us and joining us. Every time we do an episode for this journey. Today we get to meet and work with and talk to Rosalind Panda. And Rosalind is a person who has got a very diverse background has started a number of companies has continued to make them successful is very involved in art. And I'm not going to tell you a whole lot because she will. She knows her subject better than I do. So thanks very much for being here. We really appreciate you coming on unstoppable mindset.
 
<strong>Rosalind Panda ** 02:00
Thank you so much, Michael, for the wonderful, warm welcome. I'm glad to be here.
 
</strong>Michael Hingson ** 02:06
Well, why don't we start as I love to do and ask that you tell me a little bit about you growing up and so on, where you're from what you did, as a child and all those memorable things that we should know about on the podcast?
 
<strong>Rosalind Panda ** 02:21
Yeah, absolutely. So I think so. So let's start with how I, where I'm coming from, right. So I'm originally from India. And until I'm 2024, I said that I finished my studies, and have visited many places, many cities out there to gain knowledge and having the perspective of having diversity in different states, and through different languages, clothing, and the way of just living, living, right. And then when I am after 24, I came to United States, I continued my studies here as well in computer science. And after due to jobs and projects, I moved around cities to cities. And again continued my journey through gaining experience, understanding the diversity, understanding different culture, people, and the people who are coming from different different countries, bringing their wonderful perspective. So that's how I where I am today. And I'm still learning about humanity. And my greatest passion that I love, in my everyday to real life is serving humanity, because that's my love towards humanity that I learned from life and I would love to continue that as I go.
 
</strong>Michael Hingson ** 03:59
So, when you were growing up in India, you said you visited a lot of cities, did you visit other places outside of India or just around India?
 
<strong>Rosalind Panda ** 04:06
When I was in India, yes, only the cities in different states in India itself is very big. Also, it is a big compared to compared to when things change in in different state. Right away the language changes and you feel like you're a foreigner in a foreign country altogether. And the food is different. The culture, the language is different, the way the other states are living that is totally different. So I just when they're in different states, I moved around. Yeah, well, I was there.
 
</strong>Michael Hingson ** 04:41
When you go from state to state in India, and now you go from state to state in the United States. Do you find that there's as much cultural difference between states in the US as there was an India or not so much.
 
<strong>Rosalind Panda ** 04:59
I feel as though have, for example, in last month, I visited to Las Vegas, I went to Arizona. So I see the difference. When it comes to the culture also the the density of people, for example, in Arizona, there are a lot of people from Mexico. So they're bringing that Spanish culture, you will see a lot of like the food is changing a bit. And also the weather, due to the weather, the businesses around that place the food around that place. It's kind of different, but not too much, because the language stays still stays the same. So on only the culture and food changes, but the length because the language stays the same. You I don't feel a lot of difference in there. And also when I went to Dallas, yeah, there is another state I went to Dallas last month as well. It's a bit different. You see the cowboy, that culture right, though, that is coming. So southern culture that is a bit different than music, the food changes to certain extent, but not too much. So but still there is like diversity around which I enjoy thoroughly.
 
</strong>Michael Hingson ** 06:26
It sounds like differences are a little bit more dramatic in India, especially if language and so on is different from one place to another. Yeah, absolutely. Yes. That's true. Yeah. So you came to the United States and you're, you're traveling around him. And so where do you live?
 
<strong>Rosalind Panda ** 06:47
Staten Island, New York.
 
</strong>Michael Hingson ** 06:49
You are in Staten Island. So have you been to California?
 
<strong>Rosalind Panda ** 06:53
Yeah, I was in California for seven years. Since 2004. Till 2011. I was in California. I did my studies over there and I stayed around ample amount of time, like seven years is a lot. Yeah,
 
</strong>Michael Hingson ** 07:10
it is. So where were you in California.
 
<strong>Rosalind Panda ** 07:15
I was in Mountain View, and Fremont and Union Station. And also the Bay Area. quite a quite a few. Like Barry. I was there. I enjoyed it as well like pretty pretty close to San Francisco.
 
</strong>Michael Hingson ** 07:32
Yeah. What did you study?
 
<strong>Rosalind Panda ** 07:36
I started in Foothill College. It's a college which was nearby my when I was living, there was De Anza as well San Jose, which is on those boats are coming under centers in university. So I did some few like, completed my associates degree over there, because I have my bachelor's degree from India. So I can end my postgraduate as well from India. I just wanted to refresh my my education, the way of how people are studying here just went to have some extra knowledge about Computer Information System how, how how people are adapting to this, the students are learning. And also I did some really fun classes. During my college for example, swimming. I didn't know swimming before. I was so scared of water. I thought about I thought about overcoming my fear, which is swimming. So I finished my swimming lesson now. I'm pretty good swimmer. In three months, I landed. I felt so good. They're like pre a few other classes like music class. And also I learned taekwondo. I did my martial art kickboxing, Taekwondo and California, which was so much fun. So enjoy it thoroughly. The time I lived there.
 
</strong>Michael Hingson ** 09:02
You degrees from India, they were in computer science.
 
<strong>Rosalind Panda ** 09:05
Yeah, they're in computer science, and all computer application system and postgraduate as well. In computer application.
 
</strong>Michael Hingson ** 09:15
Did you get a master's degree out of the postgraduate work?
 
<strong>Rosalind Panda ** 09:19
i Yeah, it is the equivalent to Master's degree.
 
</strong>Michael Hingson ** 09:22
Master's degree. Yep. Yeah. And here you did your AAA degree. Did you go beyond that? Or just get the AAA to kind of see how things were and sort of refresh?
 
<strong>Rosalind Panda ** 09:34
Just to refresh? Exactly. Just to refresh it as degree Associate in Science? Yeah. Because I didn't have to do a lot of studies because I had already done those while I was in India. So just to refresh my memory, there was a gap of, I believe, five to six years between when I finished my studies and here I started so I just thought about bridging that gap. been starting my GED care career crush? Yeah. Yeah,
 
</strong>Michael Hingson ** 10:04
you piqued my interest in talking about swimming and being afraid of water. Tell me more about that. How did you overcome it? Or why did you decide to overcome your fear of water and, and get into to being a swimmer?
 
<strong>Rosalind Panda ** 10:18
Yeah, so that's a really fun story. When I was a kid, during summer vacation, I was when I was in school, during summer vacation, we used to come with my parents to the village like our village, and there was a pond. There are many ponds in our village. So normally we go and have bath in the pond in summer, I was so afraid of water, and we had River as well. But I was so so scared that I wouldn't go too deep into the pond. Because I think, oh my god, what will be there inside though? There will be rocks, and you can see it was pretty deep. So somehow, I had a little fear about what is there in the water, because I can't see much. And also, my mind doesn't work when I'm in water. So it was I was pretty pretty, like I couldn't survive while I was in water. But what my dad did, he was there was everybody family member, they were gather, and they were just doing their thing. They were taking a bath and having fun. But dad wanted me to swim. So what he did is he just put me into the water. And he thought I'm gonna start swimming. I was it was like no lead. I don't know, swimming. Water.
 
</strong>Michael Hingson ** 11:53
So that didn't help your attitude about water at all, did it? No, not
 
<strong>Rosalind Panda ** 11:57
at all. Because the he was thinking, swimming is pretty intuitive. And as soon as somebody gets into the water, they will just know how to survive by making hand or leg movement, which was not pretty intuitive, because I was not open to that at all. So I heard, I had that fear in me. And when I saw I thought I'm never going to be able to swim when it comes to water. And when I came to the United States in California, when I was staying in a apartment, we had a swimming pool as well. I had always swimming pools, and I started going to taekwondo class, the kickboxing class, I used to go to my apartment gym and doing workout every day as well and practice my movements in Taekwondo and learning the things. So while doing those martial arts and kickboxing, I created that resilience and having that full, full determination about overcoming the fear or how practice makes you a do and overcome your fear. Right. So while when I went to school, I saw the swimming pool, it's a really nice swimming pool. And I saw people are learning swimming. So I thought about how about I also learned swimming and overcome my fear. So there were some extra, I believe, a one unit or two unit class, it was there for three months. So I took it I learned. I also played tennis that time. I did pull body flexibility, class, also yoga and music class. And apart from that there was a swimming class. So I had an instructor. I said, Hey, man, I'm pretty scared of water. But I want to really learn. And by the time we are done with the swimming class, this sentence, it is always roaming around my mind that I'm scared of water. It should not be there. In case in case there is a situation when I'm inside the water, I should be able to know doesn't matter if it is a pond, if it is a river, it is an ocean. Instead of my mind going blackout. I should be able to know what to do, at least for certain period of time, I should be able to survive. I'm not talking about ocean. But still, if I'm in the ocean, I should be able to know how to control my breathing and not totally blank out when I'm in the water. So my teacher understand calm and instructor understood about it and he said, I promise that didn't happen. And yours you I will not be scared of water anymore. Since I was very, very confident I was fully determined. I at least made sure that when I'm in the Water is somebody is watching me, and not letting me drown for sure. So with that assurance, I just started learning every day with full determination and full dedication. And in few days, I was so good at it, I was like I was with, with the practice and determination, I started doing my freestyle, as well as the backstroke, I was able to float on my back for the whole 5050 meter swimming pool. And it was I was ecstatic. I was so happy that there is nothing in my life anymore, that I can say I'm scared of, because that was the only thing, though what if it was a practical thing.
 
</strong>Michael Hingson ** 15:50
What is what is interesting, though, is that you made the choice not to be afraid and you whether you totally did it with intent you, you created an environment where you could eliminate the fear, you told your instructor about it, and your instructor, then helped but you made the choice not to be afraid. We did an episode earlier this year was actually on April 13, was our 29th show, we interviewed a gentleman named Matt rock and Matt swims every day or every other day in the Pacific Ocean, off of Dana Point in Southern California. And he talks about his fear, not of swimming, but when he first decided to try to swim in the winter, when it was much colder water, like 55 degrees Fahrenheit in the water. And Matt doesn't use a wetsuit. And he talked about being afraid and again, made the decision, although it was a little bit scary, but he made the decision to jump in the water when he got really close to it. And then within a couple of seconds, he was used to the water and everything was fine. But again, it's a choice. And when he found out that there was really no great reason to be afraid of the water simply because it was cold or for you. You made a decision not to free afraid of the water just because you go in the water and you can sink and bring yourself up and so on. That's really what it's all about, isn't it?
 
<strong>Rosalind Panda ** 17:23
Yeah, absolutely. Because I believe that our mind is everything. And when we decide something in our mind, the mind doesn't control us anymore. But it learns it listens to us, like, okay, she wants to do it. And I don't have any control or fear in it. But rather I should just cooperate. Right? So that's what happens when your intention, your determination overpowers your mind. Because mind can play so many games of fears and make you scared of anything which does not even exist. So I believe in that. And yeah, here I am. Yeah.
 
</strong>Michael Hingson ** 18:07
Okay, so you have done a lot of studying. And you've learned a lot. What did you do with all that knowledge? And did you work while you were studying? Like when you came to the US? Or did you just study or tell us a little bit more about kind of when you got here and went to school and what all you did?
 
<strong>Rosalind Panda ** 18:30
Yeah, so when I went to my school, college, right, and now Foothill College in California. I was, I was so I would say that I was very fascinated by all the classes and the teachers I heard really good teachers. They were, they were coming from different countries like England, and Euro. Australia. Today is a fun college because we in our college there were I believe there are more than 70 countries the students are coming from. So I saw a beautiful acceptance, a beautiful acceptance in everybody and encouragement, which was extremely fun for me. Because I had friends from Mongolia, my best friend, one of my best friend from Brazil, from India from the United States. So I made really wonderful friends were very kind and fun loving and they were approaching me and said Rosalynn will you be our my best friend, but that's how they were so much fun. So it was cool to experience that from from a symbol, you know, innocence that we have as human being when somebody comes and opens up towards you and helps you throughout their journey and makes it even more fun and adventures. So while I was in school, I was also helping my fellow other students learning. So they were struggling in math. And few other classes English, yes. So to write their essays or help them understand there were a few classes, which was hard, like critical thinking and writing. So we had to analyze some movies, right? What were our analysis about the movie, and it was pretty, pretty cool, how the teacher were giving those assignments, and it was helping us think through and express ourselves. That was helping my friends who were coming from different countries, and they were not pretty fluent in English and thinking to and expressing themselves. So I was helping them express, I was helping them, making sure that they were also doing their excellent, their best. You know, so, math, and English, I was hoping others to do as well. And also, while doing the swimming class, also, one person was totally scared of swimming. She, I think she was about she was, she gave up in three days. She said, No, I cannot do this. I am, I am losing my, I'm losing my patience with this. I'm so scared of water. And I cannot do this, she was about to give up. I kept telling her now just just just be patient and go through the process. Trust the process, there is this instructor, she is not letting you drown at all. So and I'm here also, I was because we both were swimming. So when she was feeling like she was drowning, I was getting her hair up. So that was pretty fun. That while it gave me a wonderful lesson in my life as well, while you do your part, you can help others survive and do their best as well.
 
</strong>Michael Hingson ** 22:14
So tell her that you were afraid of water. Yeah,
 
<strong>Rosalind Panda ** 22:17
we started at the same point, she clearly knows that, that I was so scared of water. But in third day, I started having my confidence in myself. But she was literally giving up. But then I kept her going. And she, by the time we finished, she was at a point that she was not afraid of any water anymore. But she she needed more practice. She was a little weak. So she was not that strong, determined, or strong willed. So but I don't know what happened after that. But at least she survived at that time. So those are fun times that we really had. Also the food. They were some some some events in our school that was happening around every year, where all the every cuisine, right, some somebody's coming from fizzy, somebody's coming from China, Thailand, Korean, Indian, American, Brazilian, all the food everybody was specializing in and they will get some food, their authentic food. And we will have in the event those food displayed. And we will go to every stall one by one and try those foods and experience that. Even if we're not going to the country, by ourselves in person. But by having the food and talking to them and how it's made. What are the ingredients to interact with those people who are coming from those countries? It was it was excellent to accept everybody and learn everybody's culture. And you know, to feel more human, not just live in your own bubble, say to his to his excellent experience while I was in school, always vulnerable.
 
</strong>Michael Hingson ** 24:10
So where are you when you were in school? Did you work or did how did you support going to school and all that?
 
<strong>Rosalind Panda ** 24:16
So yeah, I was working. I was doing my computer science, some of the projects as well. I was tutoring some kids who were preparing for math competitive exam. So I was really putting a lot of effort into helping others, like kids who are learning math and computer science projects. Also I was doing I was a math instructor in my school as well. Helping others to in their their classes, which when they are struggling, so that those all those projects I did when I was at school
 
</strong>Michael Hingson ** 24:58
so You were at school and you finally got your Associate of Science degree, then what did you do?
 
<strong>Rosalind Panda ** 25:07
I moved from there to different cities to do. So I started getting projects in different cities like Boston, I came on a project. And after that project was finished, I moved to other cities like Milwaukee, Wisconsin, Washington, and Austin, Texas, a lot of projects I did in different cities. So I have moved around, I believe, seven to eight cities after my schooling. Yeah.
 
</strong>Michael Hingson ** 25:38
Well, how did people learn about you that they asked you to come and deal with different projects, and so on.
 
<strong>Rosalind Panda ** 25:45
I'm a believer, then you'll get a software, software development degree. And you have the platforms like dice CareerBuilder, monster, and you're looking for good projects, and depending on what skill sets you have. And so I was approached, with a lot of projects till now as well. If you learn a good skill set, and you keep, like adapting I was keep, I was always adapting to new technologies, starting from web to 1.0, where we're just dealing with static websites. But as in my era, already 2.0 was introduced. So I was fully learning the new frameworks, the the all the software, like what do you call libraries that we're going to be using with that web application development and software development. So I'm getting those projects based on my skill sets, which were totally in demand. And a lot of big companies, fortune 500 companies, they wanted good, skilled, and people. And also I'm very proactive about moving on, and having a good career learning good things and helping clients helping the organization do well, when whatever projects they are trying to do. So it just kept kept me moving.
 
</strong>Michael Hingson ** 27:17
When you were doing a lot of that coding and dealing with people helping them create whether web applications or websites, did you ever get involved much with accessibility and dealing with making websites available for persons with disabilities?
 
<strong>Rosalind Panda ** 27:34
Absolutely, because a lot of our applications when they're fully mature, and we're using the advanced technology for billions of users to use at a time, we're depending on for enhancing the security, scalability, the user friendly usability and accessibility, because the more and more people are using technology, every genre every from every category of people started using it. So once the application is mature, accessibility was a pretty heavy department that everybody was stressing on. So I was involved in making accessible like healthcare projects, as well as banking applications, some of the insurance applications which the accessible disabled people are using. So we definitely I was involved in those projects as well.
 
</strong>Michael Hingson ** 28:37
If I understand what you're describing, you're saying that the applications would would be created. And then other things were accomplished, such as making the applications accessible or did accessible of the start right from the outset of the application,
 
<strong>Rosalind Panda ** 28:55
the accessibility was also parallely being done, while the application is already being used. We had to use certain libraries and certain code standards, Wk C standards, there are certain libraries to use so that the screen reader can read those HTML code, or all the protocol, the web, the languages, for the screen reader. So as as as HTML five became more semantic, so we wanted to, on top of that, to make the applications accessible, we're implementing the libraries to make it so
 
</strong>Michael Hingson ** 29:39
why is it that we see so many websites today, and also a lot of applications that are still not at all accessible? There? There so many examples one can find, both with websites in just a variety of applications I mean, even voting, although voting electronic likely isn't totally accepted anyway. But why is it that we find a lot of resistance or a lot of lack of attention to making accessibility an integral part of all of that.
 
<strong>Rosalind Panda ** 30:12
And now, the organization's it depends on the culture and the budget they allocate for every project, they maybe they are not stressing on making it accessible. Because every application that is built, a lot of it goes through always user testing, right? User Acceptance Testing, there is a certain number of people, they will do the testing in production environment, and they constantly get user input from the real time user, their customers to make the application even better, where the users are facing challenges. They implement more creative design thinking towards what they what they develop. But it depends always on the organization itself, stressing on considering those points and thinking about the category of people who really want to use the application, but due to it is not accessible, they have to take other people's help, rather than being self sufficient to use application. I believe that's a drawback in the organization, if they're not using those, and making it accessible for those customers, because that's very, very important to do. So.
 
</strong>Michael Hingson ** 31:39
Part of the problem, it seems to me also is that if we would make accessibility a part of the native development and make it so that you can't create, without including access, that would help but for example, the people who make tools that people use to create websites, don't have anything in those tools that mandate accessibility, even though it's pretty well defined today, for example, with the internet, Web Content Accessibility Guidelines, 2.1, soon to be three Oh, and so on. But the people who create the tools that build websites, don't have any specific requirements within the tools that says, not publishing the website till it's fully accessible and conforms with the guidelines. Yeah, so native access doesn't happen.
 
<strong>Rosalind Panda ** 32:39
Yeah, no, I agree. Because the frameworks that are being implemented, they focus on internationalization. But accessibility is totally so different libraries and standard all together, that the framework don't consider having that. But I believe it's a very, very, very crucial part essential part to have this included as well, so that nobody can neglect or ignore those scenarios as well. But it's it should be an essential part to be considered, while making the application for normal user, as well as ready for the accessible disabled people as well.
 
</strong>Michael Hingson ** 33:23
Yeah. Basically, the way to probably say it best is accessibility, or what I prefer to say, as inclusion should be part of the cost of doing business, and it just isn't yet for everyone.
 
<strong>Rosalind Panda ** 33:35
Yeah, absolutely. But I believe that there is certain challenges as well. Because when you try to make application accessible, and using those library and standard, there will be certain areas, which need, I believe, a lot more expertise, I would say, but I believe a lot of organizations are facing challenges while doing it. Because even if we try to make it fully accessible, but every applications functionality, their behavior is different. So sometimes the application become extremely complicated or complex, while they think now we don't want to make it accessible because it's not. It's not that simple. For somebody, the screen reader to read everything it might not be so I believe in future, those challenges should be overcome. And we should be thinking about promise solution oriented approach and inclusion, as you mentioned, then those challenges will be overcome day by day. What a
 
</strong>Michael Hingson ** 34:43
lot of the challenges are more perceived than actual though and I think that that's the issue is that people think things are perhaps harder than they need to be. But it is a process and and hopefully, we'll also find more schools include teaching about access and teaching people to make access and inclusion part of what they do as their students so that they will then go out and automatically do when they graduate and go out into the world as as workers.
 
<strong>Rosalind Panda ** 35:17
Yeah. Yeah, absolutely. As you said, human beings are very intelligent they have, they're given the brain right to think and find a solution. And with that specific determination and approach, if we think through and try to find that solution, then we can definitely find find, go somewhere with you, instead of just giving up and thinking about, no, it's pretty difficult, we don't want to do this. And those organizations, every organization, I believe they should allocate, and the project to make their application accessible, that will, that will be like icing on the cake, you're making your application accessible to everyone, which is absolutely wonderful, you know, that will truly appreciate that, that kind of approach from organizations
 
</strong>Michael Hingson ** 36:15
will tell me more about you, you. So you went to work. And along the way, you became certainly a thought leader or a technology innovator and you went into art. Tell me about that, if you would.
 
<strong>Rosalind Panda ** 36:30
Absolutely. Yeah. So I will start with my my childhood time, when we are born with I believe we are all born with creativity, as a tool inside us, the challenge becomes when we don't identify it, right, we just think, Oh, we are not at stake. So I believe and then we start comparing with each other and not nurturing that inside us. Which is opposite in my case, because I have been brought up in a very encouraging family, my parents, my dad and mom, they're extremely encouraging and they they could recognize they could identify that when we give it when we create that environment for for our children, then and also make them understand what they can do with their time, what they can do with their brain, their developing brain, their focus their concentration, then. So I was I was heavily encouraged from a poor my childhood, I was learning I was studying in a school, also where the environment was extremely encouraging. And they were focusing on extracurricular activities, for example, focusing on nurturing your creativity, writing points, learning music, using your time to express on certain mediums like pencil sketches, drawings, paintings, and also game we're playing games, outside outdoor activities, and acting. Acting also I was pretty pretty much open to every form of creativity a human being can do. And while after school when I come from in my house, I love to paint that time. Because that that is the time I can express myself it's a my calm, calm time, right? We express we think about it, and I love colors. So I love to see what I'm creating. So I play outside as well and I have to come back, I create an AI that use pay balance throughout the day. Before I do my homework. I also learn music, I create music, I give lyrics and music and actually harmonium as well and bright points as well I think in front of the whole crowd, my village my school and the whole city so this is all part of my creativity and art is one of them, which I always not sure that to the max. I was participating in many drawing competitions painting exhibitions as well. While I was in school, and my my school my teachers and my parents were having me too. Were giving me those platforms and telling me that no we will create that platform per euros length where you can excel and make us proud now it's not just a as a kid we can understand as Oh, you're making your school proud or your parents proud, but really, essentially, you're truly getting yourself up, you're getting your your own inner creator encouraged more and more, so that it becomes a habit when we land into our adulthood. So that's what happened. I carried out all my habits, what I was doing since my childhood, to my adulthood as well. And as soon as I could afford my canvases, my colors, my oil colors and my time, I just became, like, professionally, I create started creating since last, like I believe for more than four, around 14 years or so I have been creating them professionally. And I loved the oil, medium oil colors on Canvas the best so far. Because like the oil color, the expression, the textures, that comes out, it's out of the world. For me, I believe I can express in those, but I can also do to pencil sketches, watercolor, acrylic, sketch, anything you give me I can create those, for all color is the best one that I do as of now. And when I'm creating art, my purpose behind why I'm creating the bigger purpose behind it. I believe the underlying message that I put in all my paintings are love towards humanity, inner peace, world peace, optimism, and positivity. I believe those are really crucial and foundational principles in human life. Those elements, we those are indispensable in human life. So I put those in my paintings, I also write points around them, so that people can, really because words are good to the soul. So I'll always believe if I'm creating something wonderful, it's we are pasting our eyes. But also we're feeding our soul. We are feeding our weeks I am expressing my heart and soul when I'm creating. But it's it's amazing, such a wonderful energy to the viewer, or the reader through my points when they're reading it and connecting my feelings, which I'm expressing through the points and on Canvas. So it's a beautiful way of expression and consumption conception, and also intake for the viewer.
 
</strong>Michael Hingson ** 42:48
Is that your work today? Or? Well, what what do you do for work? And how does all that fit into it?
 
<strong>Rosalind Panda ** 42:54
I do work otherwise, I'm a professional artist. And as well as I am a business owner where I help clients with software development with any technology, every technology, web 2.0, as well as I do crypto, I'm the founder of the world's first utility based crypto ecosystem robot token. So building those applications as well for to serve the mankind. So I'm pulling a technology person and I believe in innovation. So that's where all my time and energy also go. I have so many clients as well, throughout my day in their web application development as well. Yeah.
 
</strong>Michael Hingson ** 43:39
So you do a lot of web development and web work and so on. Is that kind of where you focus most of your time? Or what do you do most of
 
<strong>Rosalind Panda ** 43:48
I do, as I mentioned, like software development, I do the most and also out it's kind of 60 4060 software, and then party 30 is all the creative things about it. Technology also I put my creativity and when we're building, I'm thinking about the creative ways to coming up with a solution to the clients challenges that are facing. So a new implementation any defects that are arising the applications, I focus on those as well as creating art and writing poems for people. And also I have construction business Roseland constructions is another business I that I also handle and Roma token, which is as I mentioned, that is the world's first crypto based ecosystem. I also put my time into creating those as well.
 
</strong>Michael Hingson ** 44:44
So, what what is Rosalynn panda construction all about?
 
<strong>Rosalind Panda ** 44:48
Rosaline construction company is all about steel detailing, architectural designing, interior designing. So those are the spurts of resilient construction syndrome expanding?
 
</strong>Michael Hingson ** 45:05
Uh huh. So you you're doing this, you're mainly in the designing part of construction, which again gets back to creativity, doesn't it?
 
<strong>Rosalind Panda ** 45:13
Exactly, exactly. All my businesses are revolving around creativity. I, I just love being creative in all my areas. Yeah.
 
</strong>Michael Hingson ** 45:24
So you use CAD systems, I believe and would expect in your construction work?
 
<strong>Rosalind Panda ** 45:31
Yeah, we have, we have certain now like certified people as well. It's not like I am doing directly, right. So I am the CEO, I have my team as well to take care of those days use certain tools and to take care of those specific elements like steel detailing and construction business. It's expanding. And my team is also growing. So there's a lot more to come in future. Yeah.
 
</strong>Michael Hingson ** 46:01
I started a company back in 1985, when I needed to, because I couldn't find a job. And we sold some of the first PC based CAD system. So we use AutoCAD and another one called vs cat, although AutoCAD has become the most famous one and the most widely known, I think, in the in the cat world, we had some other CAD systems. But it was right at the beginning of when people started to recognize that CAD actually could allow someone to be just as creative. Do it in a fraction of the time and still then go on and do more work and get more jobs and hopefully make more money and support their business.
 
<strong>Rosalind Panda ** 46:44
Yeah, exactly. Yeah, that's absolutely right.
 
</strong>Michael Hingson ** 46:49
Yeah, CAD does not stifle or limit your creativity. It gives you another way, in a lot of ways a more effective way to, to, to show it.
 
<strong>Rosalind Panda ** 47:00
Yeah, exactly. You can customize it, you can now use your creativity. And what do you want on top of it, just a basic tool that you can definitely incorporate your creativity to do so.
 
</strong>Michael Hingson ** 47:15
Right? So you're doing a lot of different things, needless to say? And does does there ever happen to be spillover or do things get combined together? You're doing artwork and in any way? Does that get to spill over into your other companies and so on? Or are they really separate?
 
<strong>Rosalind Panda ** 47:38
I believe, as I said that it's a common element where my creativity flows, right? It all my all my businesses are revolving around creativity. I also write books. I have my latest book, I co authored a book called powerful female immigrant, about 24 powerful immigrant women who are making a difference. Despite of the surmountable odds they have faced in life, and there is another book just got launched, which is called Lead self become the leader, which is by me, which is 10 foundational principles to live your life. So that's the book just got launched last week on 12th November. So that is be pretty, like it will be available in few days in Amazon. It's already in the process. And I also speak, I'm a speaker as well, I speak on public platform stages, podcasts. So I believe it's not a spillover, but it's it's a different angle of my my personality. What makes me as a whole song. And I believe in holistic, fulfillment as a human being, rather than just being being one directional. I become diverse, I let my imagination I flow into different angles of me, and making me who I am. It's part of my personality, I let it flow I unleash my imagination, my creativity. When it tries to flow on the canvas, I do through art, what I'm trying to do through words, I write poems, and write a book and what I'm trying to express through my words, I speak on stages and help other players empowering others inspiring them and so that they can do and they can be inspired and empowered to do what they love to do. They can be more of what they want to be. And while in doing the software development, I let my creativity my solution oriented mind, my creative design thinking to in the development I have the applications. So that because I know that the main purpose of letting my creative into different directions is to serve humanity. The intention behind what I do is to serve humanity. So it's going to solve so many users, so many customers and the end, that it gives me that pleasure and that driving force to do so. I'm not just coming up with a solution to do for myself. That's, of course, it's serving me because I'm nourishing my passion, my intentions, my, my day to day activities, for sure. But the end goal, the intention behind it is about about the people about the humanity, of what we are helping what I'm helping through my creativity. So I let it
 
</strong>Michael Hingson ** 50:55
be you. How do you as you're being creative, keep from getting a mental block that blocks being creative? How do you keep going, you know, writers oftentimes talk about getting writer's block, and they can't move forward and, and so on. You sound like that doesn't happen to you. Why is that?
 
<strong>Rosalind Panda ** 51:14
Why is that because, as I mentioned, when we become unidirectional, and just go in one direction, sometimes we feel stuck, because we're not thinking around the edges. And that time, we can take a small break and come out, come up with a fresh mind to move on. Because remember, when to get a momentum in any of our actions, sometimes, we need to take two steps backward. And to come forward with a greater force, or a pool momentum, like the trampoline effect, if you want to jump higher, you, you know that you have to go down in the trampoline to too little beneath, like little below the surface as well. So that's how the mental block happens when we think as if we're really stuck. But we change our perspective, and give us a small break about thinking, Okay, I'm not able to come up with the idea right? Now, how about, just let me take a walk. Or let me just get away, go go away from this thing, what I'm trying to do, in few minutes, I'll be coming back with a fresh mind. And it comes, it really comes. So that's when we have to have our patience with ourselves. To have understanding about how creativity really flows. Do we have to have that understanding? Some so many people call it procrastination. But it is not really procrastination, if you know the story of Leonardo da Vinci, you're the artist who were in the history, they used to do so many things at a time, and they will be coming back to what they're creating a project. If they're not really procrastinating, it's rather, they are they know that if they're working on a big project or something, then sometimes the mind has to think from my perspective, as totally external person, not the person who is creating that other person who is reading. So we have to switch our paradigm switch our prospective, then only the blog, which gets created in the mind, that goes away. For example, if I go ahead, so for example, I shall write if, when a chef is cooking, and when he's cooking, he's gonna appreciate his food, he's gonna be like, Oh, this is tasty, because he's creating it. But if he changes his perspective, and thinks about from a primary customer point of view, or the person who is eating, then he he will be giving a better feedback on that. He can think oh, yeah, my I might need to improve this food a little bit. Because when I'm thinking about it, like a creator, I am appreciating everything. But I'm not thinking from the user perspective, the the person who is eating. So that's how switching the perspective changes the game for me and the people who are having the block blockers in their mind as well.
 
</strong>Michael Hingson ** 54:43
It's all about letting your inner mind take over and not stressing about it. And that's what I thought you would say and that's really what it's all about is the blocks are things that we create ourselves. So you have written and you know, exemplify leadership in a lot of ways, what to you is true leadership and how do you implement it? I believe
 
<strong>Rosalind Panda ** 55:06
that true leadership starts with leading yourself first, before even leading others, positive, we as a human being up can lead ourselves the best. And thinking about having perseverance, patience, persistence, endurance, and having a schedule a discipline and how to how to let our inner creator think, and lead ourselves the best. I believe that's the true leadership. Because if a person when a person, they know how to lead themselves, despite all the chaos, all the stress all the negative environment that can impact their mind state, when they can control they can control or have a wonderful balance in their mind. That time, they they impact others who are in the surrounding, and eventually, they're the world. They create a wonderful ripple Ripple Effect in their own consciousness, which is self consciousness. And when they end afterwards, they impact their community, where they are serving in their day to day life, and in the world, because everything that through leadership reflects through their actions, their words, their, what they're doing in their activities, their intentions. So I believe leading yourself leading ourselves first, as a human being. That's true leadership. It doesn't matter what role you have, what authority you have, what designation you have. But having that mind state, to be happy, to be content, to be, to be the own driving force in your own life is very crucial.
 
</strong>Michael Hingson ** 57:07
How do you want people to remember you, you, you interact with a lot of people, and then you go on and do other things? And so on? What, what do you want people to remember about you? And what kind of effect do you want to have on the world?
 
<strong>Rosalind Panda ** 57:22
Yeah, that's a wonderful question. So when, when I want people to remember me, I believe they will remember me as an artist who love to express herself on the canvas or no matter what medium I'm out writing a book, or speaking or writing. This, remember is me as a creator, who unleashes its own power to create, create that ripple effect to impact other people's lives. I empower others, I inspire others to be their best Excel and improve in their lives. And as a good leader, who knows how to lead myself first in my life, and impacting others as well and empowering others with optimistic approach with a positive approach. And just a positive person, a optimistic person, a true leader, now, who serves the humanity serves the community and believes in giving back to the community through every action. That's what I want and innovator, technology innovator, a futuristic, a visionary, a thought leader, a change maker, who brings wonderful, huge difference into her life, which is me. And also every every person surrounding me, eventually the world.
 
</strong>Michael Hingson ** 58:47
So let me ask you this question. We call this the unstoppable mindset podcast. What does unstoppable mindset mean to you? And what advice do you have for people listening to our episode today?
 
<strong>Rosalind Panda ** 59:04
Unstoppable means no matter what happens in your life, what circumstance or you go through, nobody can break your spirit. You are the person who is leading yourself throughout every situation. And you as a human being, you totally understand the journey of life. Right? We are all doing a journey. We're all experiencing a journey from starting point A to Z, which is from birth to until a we breed, the last on Earth. Unstoppable means you don't stop at any point, no external factor. No external circumstance can break your spirit. No matter what you go through. Everything is an experience. When the experiences leaves a bitter taste in your mouth, you're learning a lesson and grow through it, evolve through it. But never stop, or never get stuck. You are more than your mind. Right? You're more, you're more than your mind. Because the mind is going to play all the games and all the voices, it will start talking to you to stop you from doing some things to stop you from being the leader in your own life. But unstoppable means you are more than your mind. You are controlling your mind. You are the master, you are the captain of your own ship of life. So that's what unstoppable things.
 
</strong>Michael Hingson ** 1:00:47
And the biggest lesson there is that it really is your choice and you don't need to let go different kinds of circumstances. Stop your spirit. You may not have control over everything that happens to you. But you always have control over how you mentally deal with it.
 
<strong>Rosalind Panda ** 1:01:07
Yeah, absolutely. Absolutely. Because as human beings, we all go through so many unwanted circumstances. Nobody's just playing on a better process, right? Life is a journey filled with bitter taste, bitter experience, wonderful experience, happy, sad experiences. But all that matters is we don't change we don't become a negative person. After any experience. We don't just generalize our experiences or people or what we see or experience or not. Because every person is different. Every person is unique. Every experience is unique. So we have to grow through it. No matter what we go through. We spread the wonderful fragrance. In the end, we understand that life is filled with wonderful experiences. We stay optimistic and positive and emit the wonderful energy into the world.
 
</strong>Michael Hingson ** 1:02:11
Oh, Rosalind Panda, this has been wonderful if people want to reach out to you learn more about what you do, maybe in gauge your services or learn about your books and so on. How do they do that?
 
<strong>Rosalind Panda ** 1:02:24
Absolutely. So my website is <a href="http://Rosalindpanda.com" rel="nofollow">Rosalindpanda.com</a> that Yeah, absolutely. R O S A L I N D. And my last name is Panda P A N D <a href="http://A.com" rel="nofollow">A.com</a>. <a href="http://Rosalindpanda.com" rel="nofollow">Rosalindpanda.com</a> is my website where my socials are also there. Everything is linked to my website, I have my <a href="http://Rosalindarts.com" rel="nofollow">Rosalindarts.com</a> which lists out all my paintings, people can read about it and <a href="http://Rosalinditservices.com" rel="nofollow">Rosalinditservices.com</a> is we are where we help clients with their web it all the web technology, related needs and requirements and Rosalynn construction is also where we help clients with their construction businesses through by token is the post utility based crypto ecosystem, all these businesses are all aligned and mentioned inside the <a href="http://Rosalindpanda.com" rel="nofollow">Rosalindpanda.com</a> website, all integrated with the my follow other websites in Facebook. I am known by Rosalind Panda, you can search me and also connect with me on I'm also in LinkedIn, Rosalind Panda, and on Instagram. I am Rosalind Panda five. The number 5 Rosalind Panda five, and on Twitter. It is my handle is Rosa Jubilee, which is R O S A J U B L E E. That's my Twitter handle. And also I'm on Tik Tok, which is Rosalind Panda one. So yeah, so I'm on the social media as well, people can connect with me and work with me. I'm not I would love to help others.
 
</strong>Michael Hingson ** 1:04:25
I hope people will do that. And we definitely will stay in touch as well. So thank you for being here. And thank you for listening. I hope that you've enjoyed this. I hope that you've learned from it I have, and I really appreciate the opportunity to talk with Rosalind but also to make this podcast, something for all of us to listen to and grow from. If you'd like to comment on today's podcast, please feel free to email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. I'm, or go to my podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And please, wherever you're listening to this, give us a five star rating. We do appreciate your ratings and your comments very well. So once again, Rosalind Thank you very much for being here. And we look forward to hearing more from you and about you in the future and definitely let us know any way we can help.
 
<strong>Rosalind Panda ** 1:05:25
Thank you so much, Michael. I thoroughly enjoyed it. It was a pleasure and looking forward to many more.
 
</strong>Michael Hingson ** 1:05:35
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Change Maker with Rosalind Panda</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5d5bcd68-18f3-4fd7-8b82-516b974354fa.mp3?source=rss&amp;ext=asset.mp3" length="45267228" type="audio/mpeg" />
<itunes:episode>109</itunes:episode>
</item>
<item><title>Episode 108 – Unstoppable Authentic Leadership Expert and Coach with Christine Burns</title>
<guid isPermaLink="false">https://pinecast.com/guid/489f7f64-10b7-4fdf-93eb-7d4e2e268d2a</guid>
<pubDate>Fri, 10 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:12:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d6d4e0a3-a9e7-456f-b287-e137e413aae2/UM108-Christine_Burns-Coverart.jpg" />
<description><![CDATA[<p>Christine Burns is the CEO and co-founder of the Walt Institute in Melbourne Australia. Originally from New Zealand, she has always been an active individual living life as a hockey player representing her country around the world. She credits her many years in sports and overcoming adversities such as serious leg injuries and a cancer diagnosis for giving her an unstoppable mindset.
 
As you will discover, Christine is an articulate speaker with one of the most positive and vibrant attitudes toward life, I have encountered.
 
Christine will tell you that she works with people to help them develop strategies to “bust through the status quo, be seen, be heard, and be the best version of themselves every single day!”. Our conversation during this episode is far ranging and by all means quite enjoyable. I hope you enjoy what Christine has to say. Please let me know what you think.
 
 
<strong>About the Guest:</strong>
 
<strong>Christine Burns</strong> (BA Psych, PG Dip Sport Bus Mngt, MIPPA) is the CEO and Co-Founder of WALT Institute.
She is a New Zealand born lecturer, author and performance coach. She inspires people to take action, stand up for what they believe in and not get stuck in the trivia of life.
 
As a former elite athlete in hockey for New Zealand, she has over 20 years of coaching, sport psychology and performance expertise which she brings to the global arena of Authentic Leadership.
 
Typically, she works with individuals and teams in STEM to provide the strategies to bust through the status quo, be seen, be heard and be the best version of themselves every single day!
 
With a solid achievement in sport, Christine represented New Zealand in indoor hockey and graduated with expertise in psychology, sport psychology, exercise science and business management. Through sport she learned resilience and tenacity which helped her overcome a cancer diagnosis in 2016.
 
She is a dynamic and engaging presenter who will have you experiencing moments of joy and enlightenment.
As an author she has recently published her book ‘Igniting Resilience: overcoming the despair of receiving a death sentence’, articles in American Reporter, Yahoo finance, Medium, London Daily Post, California Herald and Thrive Global.
 
She teaches people how to rise to any challenge, overcome the tough times and bounce forward with limitless possibilities.
 
<strong>How to Connect with Christine:</strong>
 
Book Landing Page: <a href="https://ignitingresilience.waltinstitute.com/igniting-resilience-book" rel="nofollow">https://ignitingresilience.waltinstitute.com/igniting-resilience-book</a>
WALT Institute LinkedIn: <a href="http://www.linkedin.com/in/elizabethchristinewaltinstitute" rel="nofollow">www.linkedin.com/in/elizabethchristinewaltinstitute</a>
Christine Burns LinkedIn: <a href="http://www.linkedin.com/in/christineburnsperformancecoach" rel="nofollow">www.linkedin.com/in/christineburnsperformancecoach</a>
Christine Burns Twitter: <a href="https://twitter.com/Christine1Burns" rel="nofollow">https://twitter.com/Christine1Burns</a>
Christine Burns Facebook: <a href="https://www.facebook.com/ChristineInspires" rel="nofollow">https://www.facebook.com/ChristineInspires</a>
Christine Burns Instagram: <a href="https://www.instagram.com/christineburns.nz/" rel="nofollow">https://www.instagram.com/christineburns.nz/</a>
Website: <a href="https://www.waltinstitute.com/" rel="nofollow">https://www.waltinstitute.com/</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to unstoppable mindset. Today, we get to interview Christine Burns. And of course, I'm your host, Mike Hingson. Glad to be here. And I want to thank you for being here with us. Hopefully you enjoy our episode today. And I want to hear about it afterward. But Christine is Gosh, what can I say about Christine burns, she is a lot of things. She's a New Zealand born lecturer. And I would say that the most important thing to say about Christine, she inspires people to take action stand up for what they believe in and not get stuck in the trivia of life. And just before we started recording, we were talking about all the stuff going on now because it's for all of us as we record this, it's getting close to the holidays, and all the things and all the drama of people dealing with the holidays, and so on. So Christine, love to hear your thoughts on that. But first, welcome to unstoppable mindset.
 
<strong>Christine Burns ** 02:20
Thank you so much, Mike for having me on here. I feel privileged to be here with you. This is this is just awesome. This is amazing.
 
</strong>Michael Hingson ** 02:27
So let's talk about the holidays and everybody preparing and all the crises that everybody is starting to have.
 
<strong>Christine Burns ** 02:34
Yeah, it sounds nice. As we're talking before, I'm just writing a blog for our business world Institute. And just noticing the ramp in I say madness, and craziness of people when the end of year panic and got to have stuff done before the end of year. And then there's all the pressure for the people who you know, doing things around Christmas or holidays or taking breaks. And it's just rising the panic of madness. The craziness is just on the rise.
 
</strong>Michael Hingson ** 03:04
And of course, part of the issue is, if people were more strategic, they might have gotten some of that stuff done earlier in the year.
 
<strong>Christine Burns ** 03:13
Yeah, this and that is I love it. That's exactly one of the points that I brought up in there is that we, you know, we the general week, most people try and squeeze so much into the last two weeks or two months, they get to November, and it's like, oh my gosh, we have to have everything done. And so a whole lot of you know, what could be three or four months worth of work get squeezed into two months? Because haven't planted earlier. So if we'd looked at this before and planned it, it'd be fine. It'd be all sorted.
 
</strong>Michael Hingson ** 03:43
Yeah, I've never been one for making lists. And I try to keep everything in my head. And I do that deliberately. I want to keep off Alzheimer's, you know, but I also, but I actually do Value Lists. And for me, lists now are putting reminders on to my Amazon Echo or things like that. And that way, I get reminded, and I deliberately tell it when I want to know about something. And so I guess I'm planning because what I do is I say remind me on such and such a day about this. And that way, the day does get really organized. So I don't write down list because writing it down is kind of out of sight out of mind if I put it even in Braille on something unless it comes up and I hear something or in your case, if you see something, what good is it so you can put a list on a wall and that's great. And that's important to do. So I guess my alternative to that is using electronic reminders or putting things in my calendar, even if it's just reminders and that works really well but it is important to plan and not get yourself trapped in the end of the year crisis.
 
<strong>Christine Burns ** 04:54
And it is it's it's something that we notice with a lot of the people that we work with And I know that I used to, I used to always turn around and say, you know, golf settings overrated. Writing down lists is overrated and, and the more I've gone through things and realize how important it is to be organized and plan ahead. And that's something that I've really noticed is that the more I've looked at long term rather than short term all the time, then I have my I choose to do list each week. And I have it on a refill pad. And I have that with me all the time. So that it is it's, it's in front of my face whenever I'm sitting down anywhere, and I've got it with me right here right now next to me, so that it helps me do it. It's like planning is it makes life so much simpler and easier? It's just, yeah, I don't know why we don't do more of it.
 
</strong>Michael Hingson ** 05:45
I know, I know, I have reminders in the system that will be brought up at the appropriate time by the echo. But also because I have it all programmed all hear it on my iPhone, if I'm not here or whatever. But I've got things that go out into the middle of next year, just that's the time I choose to deal with a particular thing. And it's all in the plan.
 
<strong>Christine Burns ** 06:09
Yeah, and and it is it's, I mean, it's something I used to put, it's kind of weird, because I used to plan a lot for my hockey stuff. But I didn't plan in my own studies, or I didn't plan initially in our work stuff, because it was like, ah, in a workout, it'll be okay. And I used to just think I'd be able to fly by the seat of my pants. That was something that I'd say to myself a lot, even when I was teaching and lecturing, but I fly by the seat of my pants would be okay. And it never worked as well as when I planned it.
 
</strong>Michael Hingson ** 06:38
Well, I'm used to organizing things in my brain. So the reality is most of those reminders, I'm going to remember anyway, but that's good. It is nice to have a fallback position on what technology does for us, right.
 
<strong>Christine Burns ** 06:52
It's great when it works. And it's diabolical when it doesn't, and we can
 
</strong>Michael Hingson ** 06:57
pick on it. So it's okay. Well tell us a little about you growing up and the early the early World of Christine.
 
<strong>Christine Burns ** 07:06
Christine, I was funny. I was on a podcast the other day. And the lady said to me similar kind of question. And I was like, Oh my gosh, no, I had, I had a great childhood. I'm not one of these ones that can go oh, this happened. And that happened. And this was terrible. And things did I mean, you know, it wasn't all you know, rose tinted glasses. And it wasn't all hunky dory. But the thing was, it was kind of like my mum and dad, a brother both passed away now but they're both from Scotland. And you know, Dad's this six foot four big beast. And Mum was five foot half an inch. And the pair of them were just crazy fun. And it was it was awesome. And I just had a great time growing up, I learnt so many things from them. And I put so many of my learnings from them into everything that I did each day. I loved going to school, I enjoyed school, I was never top of the class I was you know, study hard and work hard and I'd get my 55 or 56%. And, you know, on a good day, I might use 70 something. But I just worked hard at it. And I chose I chose to make things work for me. And I think a lot of that was my learnings from Mum and Dad and and it was growing up in New Zealand was yeah, pretty free and easy. Really it was it was good times and in you know, play on the street and play with the neighbors and it was great fun. Yeah, it was good fun.
 
</strong>Michael Hingson ** 08:31
And you know, that's that's kind of the way a childhood should be of course everybody has different experiences but what do you think you learn what's probably the most important thing or things that you learn from parents said as you said, had a lot of fun you had a lot of fun with them and so on What did you bring away from all that?
 
<strong>Christine Burns ** 08:52
I think the and I've used it all the time is the one liner that my mum used to say often was these always away and and it wasn't you know, dad had his own business and mum did all the books and so it was you know, even when times were getting a little bit tougher, a little bit stretched and mum would be like there's always a way we can work this out. And so to have there's always a way and everything was just fun. It was like you know, it wasn't it wasn't a takeaway or minimize things it was to enjoy the moments. I think those were the definitely those were the key things really
 
</strong>Michael Hingson ** 09:28
well, it's important to figure out a way and all too often we experience or find people who just can't move on or something happens and I don't know how to do with anything with that. I can't do that. I hear it all the time. You know one of my favorite examples of that is I use a guide dog and my eighth guide dog Alamo is down here being bored he's heard me talk on these podcasts before and he says where my bones but I hear so So many people say, Oh, my dog could never do that my dog would never be that well behaved. And I laugh when I hear that. I try not to do it out loud. But I laugh when I hear that to say, well, whose fault is that? Are you saying your dog is dumb? Or don't you understand that really, most dog training is really human training. And your dog could do that, if you would but take the time to teach your dog and to establish rules. Hmm.
 
<strong>Christine Burns ** 10:29
So if I was talking with someone in the park the other day, and that was something you know, it's not about dog training, it's about training us as humans as training us as owners. And, and I and it is, it's all about our mindset. It's, it's what we choose, as our response or reactions to everything. I mean, I've been through similar situations to different people that I'm aware of, and that I know of, and we've had very different outcomes. And it's like, same thing Alamo can sit there and enjoy it and just go, You know what, this is kind of cool. And I'll listen to Mike and see whoever else is around and but you know, see, it's a choice. It's, and that's what I tend to do the same and mostly laugh on the inside when people go, I can't do this or never work out. That hurts me though. And when I hear people say, ouch, out, you poor thing. That is yeah, I almost feel sad in a way.
 
</strong>Michael Hingson ** 11:22
Yeah. Because life is about choices.
 
<strong>Christine Burns ** 11:27
Yes, it is. It's always about choices. And it's, it doesn't matter what happens. We can choose, you know, we always have a choice of and not to put a judgment on it. But it's that thing of what can go well, for us or what's right for us, and what can go against us or what isn't right for us in its itis Yeah, I think it's a tough thing when people allow external situations or allow other people to keep control of their life really, or they disempowered themselves and give it away. Yeah.
 
</strong>Michael Hingson ** 12:02
You have clearly an extremely positive outlook about life and people and so on, which I love. But what is cause you to have such a positive outlook? Was it just your parents or what really brings that positive outlook out for you? Um,
 
<strong>Christine Burns ** 12:19
I suppose it can't totally be my parents, because my sister doesn't have that same view. I think we like to Oregon cheese. I think it was, for me, it was the I played a lot of sport when I was young. And I think I learnt coming through the ranks that you know, like it was even sport, even school, I was like, if I'm going to get anywhere, I'm not going to have to work hard at it. It's that thing of like, when I put in the effort, I get good results, or I get good outcomes. And I noticed that I noticed the effort in the as the energy that I put into something. And then I saw what I got back from an hour I enjoyed it. I just now I don't know, I love learning. And it's like, why not learn more, you know, if I can learn a lesson from something, and then it allows me to move forward, friggin do it. Like it's, I don't know, it's easy to keep positive about it and have an optimistic perspective than get caught up in the BS?
 
</strong>Michael Hingson ** 13:21
Well, I think you really just hit it. When you said you love learning you you worked at learning. And you recognized that there's value in learning and you can grow from it. And we, when we stop learning, then we really are shutting ourselves down because learning is part of everything we do.
 
<strong>Christine Burns ** 13:41
Yeah, it is. It's and I mean, I, I think it's you know, I find it difficult when I'm not difficult or challenging, I suppose when people you know, haven't been involved in learning things or playing sport for me, you know, my first port of call talking about anything is to go back to sports situations and then put it into work situations, because it's my, it's my quickest way to transfer that learning for me. It's like, okay, what would I do on the hockey field? Or what would I've done on the softball, you know, diamond or whatever? And then go, Okay, here's how or here's what I can do now, to take that next level. And it's at the you're not learning, man, you're just I think you're missing out on life. Really.
 
</strong>Michael Hingson ** 14:22
It's not just the learning. It's also putting the knowledge to use.
 
<strong>Christine Burns ** 14:27
Yes, yeah, the implementation of it is is just that that's key to me is that you can have so much knowledge you can you know, I've got a bookcase here, behind me another one upstairs and chock full of books. Now those books don't get it done. Because they're pretty much they've all been written on or got post it notes inside them. And I so often go in and out looking at those and talk to people and ask questions so that I can I can keep implementing it because it's like, well, why have knowledge sitting on a shelf that's pointed Less why? Why just be an information seeker? You know?
 
</strong>Michael Hingson ** 15:04
Yeah. And then hopefully you when you try to share it, find people who are of like mind and and they will absorb.
 
<strong>Christine Burns ** 15:14
Yeah, yeah. I mean, it's like yourself, you know, I mean you you know, you know talking to people and in getting through things yourself and accomplishing a whole lot of things in life, it's, you've got to implement it, you've got to find the people around you that are that are like minded that keep you going as well and in challenging times. And I mean, you know, you're, you're well aware of that. Yeah,
 
</strong>Michael Hingson ** 15:37
yeah. And it isn't necessarily at all just deliberately sharing knowledge, it's being yourself. And then when is when you can share and contribute. That's as good as it gets. And it isn't forcing someone to listen to what you have to say. But rather, it is being like minded and combining knowledges from more than one person, which is always great.
 
<strong>Christine Burns ** 15:59
Yeah, I mean, I love to just sitting down having really, a really solid, always have to be philosophical, but really solid, good, interesting conversations. I'd rather do that than then talk superficial BS and talk about the winner. You know, I love having cool conversations like these. It's it is just brilliant. Yeah.
 
</strong>Michael Hingson ** 16:21
One of the things I think I'm I know, it's not just in this country, but one of the things that that I miss now, especially in later times, is the real art of conversation. I think it's fun to have political debates, for example, to talk about the issues. But so many people now don't want to do that, oh, you can't possibly be right. And they don't open up the opportunity to learn or to explore. And it's not about trying to make anyone change their opinion. For me, the discussions are about learning and understanding more of what what other people's views are. And talking about mine as well, which do we evolve? And, and I would hope that whenever I had, and now, we can't do it as much in the politics world. But when we have discussions, I would hope I learned and I know that over the years, I've changed my views on some things because of conversations that we've had it now we're losing that art of conversation across the board, because of what's going on with politics. And people don't want to think about options, alternatives, or anything else. I'm right, you're wrong. And that's all there is to it.
 
<strong>Christine Burns ** 17:39
Yeah, I was I was laughing because it was, I remember our Christmases, we used to go up
 
</strong>Christine Burns ** 17:46
to family, friends and dad and we used to call it anti knitter. And, and they'd always end up in arguments to do with politics. And it was it was good, though. It wasn't it wasn't like a negative battle. You know, I'm right, you're wrong. It was it was it was an opening of, of, you know, what sort of seemed like an argument, but they had always ended up discussing things really well. And and I think, you know, even today, people do, they're so scared, because it's that thing of going, Oh, what's that person gonna think of me if I say this, or they're not gonna like me, or they won't accept or approve of me? If I say or have this belief, and I just, I struggle with that. Because it's like, like you say, how else do you learn? How else do you have this ability to even be open to other people's ideas? It's just different. It's not right. It's not wrong. It's just different. And I think it's, I think that is one of the things that we are losing these days here.
 
<strong>Michael Hingson ** 18:43
And it isn't even necessarily all that different. If we really communicate like religion. Everybody argues about what religions right or wrong, it seems to me that if you look at the, the major religions in the world saw the same God.
 
</strong>Christine Burns ** 18:57
Exactly, yeah, I remember learning of some of my students, because they had, when I came over here to Australia, I had, it was, you know, for the one to Peter was it was like the League of Nations in my classes. And I was like, Oh my gosh, and so I would just ask them, you know, because I was really curious and interested to find out where these people were from and what their beliefs were, and to find out, and in the end, I was like, hang on a minute. That's pretty much all the same here. There's not a lot of differences. If you start to look at it, some of them were okay with that. And some of them being decided that that wasn't appropriate, but it was the thing, okay. It all comes back down to very similar beliefs. You know, there's, there's not this this big separation that that many people tend to identify. It's quite a narrow focus or a narrow belief really, of where it all comes from.
 
<strong>Michael Hingson ** 19:47
It is indeed and that's what really makes it interesting when people come to that realization. Well, we talked about your Oh, go ahead.
 
</strong>Christine Burns ** 19:59
I was gonna say So it's an interesting thing to have this ability to realize it to notice it to see it, I think it's the intersect, I think is quite cool to to be able to be in an environment where you can actually talk like this and have these conversations is
 
<strong>Michael Hingson ** 20:14
brilliant. Yeah. Well, talking about your positive outlook and so on, or to put it in the parlance of the podcast being unstoppable. What are three things that that you find or that you believe, really helped to create an unstoppable mindset?
 
</strong>Christine Burns ** 20:31
I mean, we've talked about before, I think the first one is to is to learn and learn about self, you know, to really get a self awareness and have this ability to tap insight so that we know, we know who we truly are, it's not this superficial BS or fitting into some box, it's, it's knowing who we truly are. The thing also is to, is to have the ability to, for me, it's kind of weird, because I say to be physically active as well. So I think, to be physically active, kind of helps our our ability to keep moving to keep that momentum going for us, and it helps us change our state. And then it means that, you know, obviously, our mindset flows from there. And I think the third one is to surround yourself with like minded, awesome, amazing people.
 
<strong>Michael Hingson ** 21:22
Yeah, and the, and the and the existing in the in the reality of surrounding yourself with like minded people, doesn't mean that you don't want to have other views like minded people doesn't necessarily mean that they have the same opinions you do. But they have the same philosophies about learning and so on, and they can absolutely have different views. One of my favorite people is the founder of the National Federation of the Blind, Dr. Jacobus tenBroek, who founded the National Federation of the Blind here in the United States in 1940. He and his wife were not of the same political party, they were one Democrat and one Republican. Oh, and I never knew him, he died of cancer before I got to meet him, but I knew his wife well. And one of the things that she said is we had very intense arguments and very intense times where we talked, but we talked, and it was fun, to be challenged by somebody else, who understood that it's all about the challenge and all about the discussion. And we both learn from each other.
 
</strong>Christine Burns ** 22:39
Yeah, I just think it's the, it's where I think the self awareness comes in of going, I'm okay, and secure and myself to have a different opinion. And I'm okay. And I'm safe within myself to be able to say something and to also deal with someone having having a difference of opinion. I yeah, I think the privacy before the art of conversation is, is kind of like a dying breed, unfortunately. But it's, it's something that when people have it, it makes stronger relationships, too. It's it's stronger, create stronger connections and stronger relationships with people.
 
<strong>Michael Hingson ** 23:16
Sure. And I think it's also appropriate to say that I'm okay with myself, to the point where if somebody says something that I find makes more sense than what I believe I'm willing to reevaluate and reassess. There's not an absolute.
 
</strong>Christine Burns ** 23:35
Yeah, I love that. Yep, bingo. Yeah. It's, it's a biggie for, for people to admit that to, you know, for people to admit mistakes, or for people to even not even to go that far, but to be in that space to go. Sure. I didn't think of that. Oh, wow. Yeah, quite well. I'm gonna add that to my toolkit, or I'm gonna step into thinking about that now. Yeah,
 
<strong>Michael Hingson ** 24:00
I thought is huge. There you go. Well, you're originally from New Zealand, but I know you're in Australia. Now. When did you move?
 
</strong>Christine Burns ** 24:08
Um, I moved over here in 2011. So I'd always mum and dad had lived. They've come out from Scotland in New Zealand. They had lived here in Melbourne for three years. Man loved it. Dad hated it. So they went back to New Zealand. And then dad died. 2008 Mum died 2011 Then she died in the June and then it was like, what's left in New Zealand? Yeah, not much. And then I've always wanted to go live in Australia. I might do that. Mum loved it. Why does she love it? I'll go and find out. And so I came over here and my partner actually had shifted over here and it was like, Okay, enough of this long distance relationship. Let's sort this out. And over I came and it was just, it was just amazing to I'd always wanted to, to Go somewhere else and to live somewhere else. And so it was Melbourne, you know, why not? It's gonna do it. Yeah.
 
<strong>Michael Hingson ** 25:07
And you must love it, you're still there. And it's now been about 11 years.
 
</strong>Christine Burns ** 25:12
Originally, it was like, Oh, let's see what it's like for a couple of years. It see what a site for two or three years, and then it sort of expanded to five years. And then yeah, 11 years later, I'm still here. And so we've got our business and things and, and it's, it's, I love the city. I love Melbourne as I really enjoy having the option, I live in a suburb, but I do love going into the CBD and just having the bigness and the, the, it's great. It's a great city, it's all like the big city kind of thing. I still miss New Zealand, you know, like New Zealand has always homeless, you know, always in the heart kind of thing. But a couple of times of going hard work being more than a couple few times of going home, it's like, it's almost like New Zealand seems to get smaller and smaller, and just being the difference. That is it. So people used to talk about busy time, it's like these six cars on the road. It's kind of it's become that kind of, you know, they're adopted into a big city person, but it's I love it. The people are different, you know, like there is a difference and how that goes down. I don't don't mind. Australians are different to New Zealanders. I thought they used to be very similar. They're quite different people. So at times, at times, I struggle sometimes with just the different thoughts or the different approaches to life. It is quite different to kiwis, but the city life is awesome. Love it. And it's it's good for our business being here in a bigger country as well. It's helping us to get our country to get our business going as well. Yeah.
 
<strong>Michael Hingson ** 26:44
Does Australia have as many of the earthquakes that New Zealand experiences?
 
</strong>Christine Burns ** 26:52
No, which is good. But we did have I think it was last year it was last year, we had a 6.6 point something and boy that rocks that. Yeah. Yeah, it was a holy crap. Thank goodness it had it was quite deep, because it would have been quite disastrous otherwise, because Australia is not used to that kind of stuff. You know, we had earthquakes all the time in New Zealand. And one of the places I used to live in APA hat, I was right, the back of the place that I lived in was right on the back of the hill. And that was a fault line. So that was very much shifting and moving. And that was that was okay. And then came here. And it was like yay, no earthquakes. And it was one not long after I arrived. And then there was another big one last year. So that was that was pretty freaky. Making you
 
<strong>Michael Hingson ** 27:42
feel at home. I grew up on the San Andreas Fault. And a couple of weeks ago, I was actually up in the northern part of the state. And I was there for some speaking engagements. And I was sitting at a desk in a hotel room when suddenly I felt the ground start to move and it wasn't too bad. It was only a 5.4. So it was a baby. That's right. Yeah. But by the same token, I noticed it. And it was it was interesting. And I'm going oh, okay, an earthquake. The two, three years ago, we had one. But 100 miles from our home here in Victorville. And if I recall, right, that one was about 6.5, or 6.6. And that afternoon, or actually, the next day, I was traveling to Las Vegas for a convention. And I went in the hotel to a place to eat that night. And the ground started to move. So I immediately called my wife and it moved pretty significantly. So I called my wife. And she said, yeah, it just happened here. And it was like 6.9 on the same fault that we felt the other one from. So I'm very glad that our house is only six years old, and is kind of made to those standards to be able to cope with it. But we did and there wasn't damage in our home. And apparently there wasn't much damage to any of the homes around us. But they do happen in this part of the world. And I always laugh when the people in the eastern part of the country say Well, I wouldn't want to live out there with all the earthquakes. And as I point out to them, you guys are killing off a whole lot more people with hurricanes and tornadoes and explosions of frozen pipes in the winter than we ever do.
 
</strong>Michael Hingson ** 29:34
Oh, you know, what do you do it? Nature is as it is and we go on? Well, I know in your in your life. Have you had much experience or much exposure to any kind of adversity? Because I would think that there have been some things that maybe happened that made you stronger. Just a couple of things. Oh, there you go.
 
<strong>Christine Burns ** 29:58
Well, yeah, I mean, it's I think probably when I was growing up playing sports and stuff, I had injuries and things and, and that was that was okay. And I had one of the biggest ones that I had as I had both my Achilles debrided. So I had scar tissue on both my Achilles and they were really bumpy. And the surgeon said to me, Look, the only way that we're going to be able to sort this out is if we if you have surgery on both at the same time, and I was like, You're kidding me. And she was like, yeah, and then they're both going into plastic to make sure that you can't run around and move. And I was like, okay, because she knew me quite well. And so that was pretty tough. Like that was the surgery went well. And then I was on plaster casts on both legs. So that was full lower league plasters on both, I could put weight on one very slightly. And that was about eight weeks of not being able to do much and that really liked that test of me i that really got inside my head, and I am was definitely not the person I am now of course not. But I didn't even have anywhere near half the skills or abilities that I have now at back then I just like didn't cope well with it. And it tested me. And really, it really pushed me in the sense of working out what I wanted to do who I wanted to be. And the coolest thing was, is that six months later, I was in Canada playing indoor hockey representing New Zealand. So I again, I saw the thing of going through the tough time dealing with it and coping with it. It relatively okay, I wouldn't say I did it well, but I did it. Okay. And then I got myself back on deck. And the other thing more recently, I mean, it's been a few things. But you know, probably the biggest things is in 2016, I had a cancer diagnosis, which came out of the blue, I certainly didn't expect that at all. And so then I had to go through the whole treatment thing for for cancer diagnosis. And BF So then finally, I think was last year yeah, in the what was beginning of December last year, I got the all clear. So got picked out of the of the oncology unit, which was quite nice and kicked off the list. So that was all good and got the all clear. And that. I mean, that prompted me I wrote a book that came out of it as well. But that was that was a scary moment getting that phone call of going, hey, you know, we got the pathology results back and you've got endometrial cancer. And here's the deal. And I stood the if I remember standing in the kitchen of the place where I used to live, and I just stood there and I swore profusely for the first 30 seconds when I was on the phone with the surgeon. And then after that I just was like, right, and I made a decision right then and there. And when you guys do your thing medically, and I'll do my thing mentally, physically, emotionally and spiritually, and it's, I practice what I preach, basically, and, and came through it pretty well. Yeah, came out the other end pretty well.
 
</strong>Michael Hingson ** 32:59
And that's the real issue, isn't it that you decided to do what you need to do mentally to move on? And yeah, that helped, I would think prepare you for whatever happened medically.
 
<strong>Christine Burns ** 33:11
Yeah, and it did. And it was it was really cool. Because they, you know, I had I had such an awesome team that my radiation oncologist she is I was still in touch with her yesterday, actually. She's She legendary. She's just the most amazing person. The people that I had my surgeons were amazing. Just everybody that I had around me was was just awesome, really cool people, you know, and that was, I mean, a lot of it obviously, is my attitude to them, and, you know, brought the best of myself out every single day it was they said, Look, you know, we want to do chemo, we want to do this, we want to do that. And I said, right, tell me what and why and how. And they will make a decision. And when I spoke with purely their radiation oncologist, she said, here's what we want to do it. Here's the protocol. I was like if we got anything else on offer, and she was like, well, we could do this and just have radiation. And here's what what the plan is because she had just been involved in our research project dealing with that particular protocol. And she said, here's the outcomes that we're getting. And here's the other stuff we've done alongside it. So I said hey, let's let's give that one a go. And so we went for it, and it was it. I committed to showing up every day as my best self and it really it was like they did to even even down to the mean i that the radiation therapists and things like that, that were in the receptionist, everybody, it was just every connection I had was was really awesome. Yeah.
 
</strong>Michael Hingson ** 34:41
Who would you say are role models for you today are people who influenced you and kind of made you who you are. Because you you've got a lot of conviction. You've made a lot of very solid decisions. And although mental makeup is is a wonderful thing, I would think that You've had some people who influenced you to help you shape those positions.
 
<strong>Christine Burns ** 35:05
Yeah. I mean, I'd say, you know, my mom sounds like a superhero, I think she has, I think my mom made a big impact on me the whole way through, and it was even things I fall off my bike, and I'd hear mom from somewhere down the street or somewhere, somehow, even if it was inside my head, going, can't get back up on you go get on with it. And I'd be like, Oh, shit, okay. And it was just that thing to get up and go again. And that really made an impression on me. So I think mom was a massive impact in there. And she, you know, she was she was a five foot half an inch Pocket Rocket, you know, it was like, if she can wear six, six inch heels and run across gravel, then, you know, it's pretty good to see. A she Yeah, she had a massive impact. And my coach as well that I've had for quite a few years now as Linda bellshill, Busan, and she, she lives in Norway. She's a French Canadian, and her her ability to call me on my BS. And, and she just taps in real fast, you know, like I, she's, she's the most amazing, wrong English. But question asker that I have ever come across? She just, yeah, taps inside, and it's like, wow, where the hell did that come from? And, and the challenge and growth that I've got from that experience with her is just amazing. And I think he is. I mean, there's, there's lots of people along the way that definitely the two that I could go background, you know, definitely those two people is, there's lots of people around the place that I've picked up things they've seen, or I've seen stuff. Yeah, I don't know, if I'd be able to specifically name a third, there's, there's many people here that I've seen heard read stuff, that kind of thing.
 
</strong>Michael Hingson ** 36:57
You know, a lot of people, I suspect probably haven't been in some ways for both of us as fortunate as we were in that we had people who challenged us. For me, I agree with you, parents are more important than my, my parents were both very positive. And although not necessarily always, in visible ways, but mentally certainly pushed me. Because they said, you know, no matter what people tell you, you may be blind, you happen to be blind, but you can do whatever you choose to do. And we're gonna give you the opportunities. And I think the only way I could have disappointed them is if I didn't take advantage of the opportunities, because that's what it's really about. And so I hear exactly what you're saying. And there are so many people who say, well, but that's the way it is, you can't really go beyond it. That's just that's just life. And my reaction as I can tell yours already is well, it isn't just that's the way it is isn't.
 
<strong>Christine Burns ** 38:04
Yeah, it's a thing of whatever you want it to be. I mean, and that's one of the things that I see here, those kinds of things that you're gonna have, you know, what do you mean, like, so if you want to, you know, whoever you want to be, friggin be it, that it's like, you can create whatever you want to create. And there's, you know, I often love the things when people say, you know, no one's coming to no one's coming to save you, and in, you know, whatever belief or thought people take out of that, and in a way, I totally believe it's true. It's like, you know, the person that's going to make the difference in this life as us individually, it's, it's, you know, we're the ones who can make our own life worth living, or we can make our life hell and it's our choice to do that. And I just think it's like, whatever you want, get on with it, man, and go and do it.
 
</strong>Michael Hingson ** 38:54
All and the reality is, I think there are a lot of people who come can come along and save you in a lot of different ways. It depends on what you define as safe, because there's a lot of community around all of us if we would take advantage of that, and respected. It amazes me that people who always just go, why, and, you know, my response always to that is, why not
 
39:22
love it? It's
 
<strong>Michael Hingson ** 39:25
so important, but you know, we, we really need to recognize that. opportunities are limitless if we choose. And you said it earlier. And I think it's a very important part of this. It's all about choice, isn't it?
 
</strong>Christine Burns ** 39:41
Yeah, it is. It's it is always about choice. I mean, I look at the difference between myself and my sister and I mean, she's been on the wrong side of of the law and all these kinds of things and you know, that she's done it. And we grew up in the same same environment, you know, and we chose There's different pathways. I've got friends that I grew up with, and they've chose different ways of living chose, you know, they've chosen different pathways for them, their families, or whatever it is. And it's, we always have a choice. I think, you know, so many people wouldn't even our clients go, No, you don't, you know, sometimes we don't have a choice, right? Well, you actually do, it's always a choice, even though there's always that choice not to choose. So it's, it's still a choice. Yeah.
 
<strong>Michael Hingson ** 40:30
One of, for me, the most significant examples of that, of course, is the World Trade Center and being in the World Trade Center on September 11. And escaping. And, you know, people said, Well, you didn't have a choice, you were there, you're just lucky you got out. And the response is, no, there are a lot of choices. And the fact is, I could have chosen different jobs and not been in the World Trade Center. But I chose the life path that I had. And I was in the World Trade Center. And I correct, I didn't have any choice about the terrorists attacking the buildings. And I didn't have any choice about what happened directly to the buildings, there is I can tell. But even though I couldn't control so many things, if nothing else, I can control my own mindset. And so I am a firm believer in Don't worry about the things that you can't control, focus on the things that you really can't control, and the rest will take care of itself. And the one thing we always have control over, no matter how bad circumstances become, we always have control over our mind and how we mentally deal with things, which is what you talked about with cancer.
 
</strong>Christine Burns ** 41:44
Yeah, yeah, it is. I mean, and that's one of the things there that I always say is, you know, control the controllables. And, and exactly like you say, it's we've got control over our mindset, we can, we can choose how we show up, we can choose what our thoughts are going to be, we can choose our response, our reaction to things and it's, I think that's, that's, that's one of the key things is it makes the difference between the people that and carry on and can get through adversity or can get through even the most exciting and amazing times as well is to go and you know, what I choose to savor this moment I choose to, I choose to be present, and I choose to enjoy this moment, instead of running off worrying about what maybe kind of would, you know, could have happened. It's we choose to be in those moments. And it is it's, you know, control the controllables, which is for me, I always say it's your top six inches kind of thing. It's like you control your thoughts, which makes a massive difference.
 
<strong>Michael Hingson ** 42:41
Well, you know, we may, for example, rent a home, and the landlord comes, says you got to be out by the end of the month, don't have any control over that, right. But we do have control over how we deal with it. And it's may be very frustrating. There may be so many things that happen. But by the same token, it's still a question of how we deal with it. My wife passed away this past Saturday, I didn't have any control over that. But I realized all the more and more since that happened, how much I have control over how I choose to deal with it. And I know, after almost 40 years of marriage, what it what it means to love someone that deeply and she's always going to be missed by me. And I will deliberately make sure that she's always missed by me. But still, it's time to move forward, in in whatever way is possible to move because I didn't have control over what happened to her directly. But I know what I can do.
 
</strong>Christine Burns ** 43:45
Yeah, yeah. And like you say, it's the choice. And it's, I mean, the coolest thing that I remember talking about with my coach Flinders, you know, it's this thing of like, we feel grief, or we feel sadness, because we'd love so much. And I think that when you're when you're talking, it was like it to feel the feels, you know that that's what helps to make us human, that's what helps to allow us to grow and develop as when we feel all the fields and in to be self aware and choose to allow ourselves to do that. Because that that's what I mean, that's, that's what makes us well helps to have us being you know, such a well evolved being kind of thing and when we can feel the feels and talk about things and, you know, share that and talk about it. I think it's that's what allows us to be able to move forward as well. Because if we try and hold on to stuff and shove it down and and deny it or, you know, say that, you know, no, no, no, it's all okay. It's all okay, which is BS. When we share that that true feeling of who we are. That's That's what I think it really allows us to keep moving forward.
 
<strong>Michael Hingson ** 44:50
Well, you went to school, went to college.
 
</strong>Christine Burns ** 44:54
Yes, I did. Yep.
 
<strong>Michael Hingson ** 44:56
Yeah. And then what did you do? So I went to
 
</strong>Christine Burns ** 44:59
school. So I went to university. And then I
 
<strong>Michael Hingson ** 45:05
did you get a degree in? Both
 
</strong>Christine Burns ** 45:07
did psychology and I am laughing because I did psychology because I thought it would be easy. And that way I could still get my student allowance and I can keep playing hockey and I was like, Yeah, that was just what it was. And so I went there, and I ended up staying at University for about six years. So I did, I did psychology, and then I got a scholarship to go to another university still within Palmerston North, in New Zealand, and, and do exercise science. And then from there, I carried on doing sports psychology as well. And so I just sort of stayed at university because it allowed me to have money and play hockey, which was great. And I never thought anything of it, because I was like, I don't want to be a psychologist, I don't want to I remember talking to one of the girls in our team and the hockey team. And she was a psychologist, and she was like, ah, burnsy Because it was when that can get busy. I don't think you know, being a clinical psychologist is really for you. So she told me about some of the stuff she was doing. And I was like, yeah, now that's not made me I'm not doing it. And then I wish I went in got a job at one of the gyms in Palmerston North side. So I used my exercise science degree with that one. And then, because I was still playing so much hockey, I was playing for Wellington, which was a different province. So I was traveling two hours, you know, like four or five times a week, and it was just crazy. And they said, like, you know, burnsy Why don't you just get a job down here and shift and I was like, I here's a good idea as you're traveling, let's let's do that. Lift and Wellington got a job. They're teaching and Exercise Science. And then I'm already doing it, then I became program manager of the program. And yeah, it was just me. And so we incorporated positive psychology with exercise science. And it was just Yes, that's kind of evolved. Really?
 
<strong>Michael Hingson ** 47:00
Yeah. playing hockey all the time.
 
</strong>Christine Burns ** 47:04
Yes. And so I would often miss the beginning of the year with the students because I'd be away overseas for indoor hockey. So you know, when students would arrive, they'd do all the normal, you know, early stuff and getting to know everybody. And I totally would always miss that because I'd be away somewhere. And then I'd come back and then you know, go for it. But it kind of made it easier. Because I could say, you know where I've been and what I've been doing and Exercise Science students thought that was pretty awesome. So it kind of kind of made it easy to get back on track with being really clear.
 
<strong>Michael Hingson ** 47:36
So you were doing hockey sort of professionally, while you were doing other things as well.
 
</strong>Christine Burns ** 47:42
Well, I saw I was doing it nearly full time. It wasn't professionally because we didn't get paid for it back.
 
<strong>Michael Hingson ** 47:48
So you paid hockey team. No,
 
</strong>Christine Burns ** 47:51
I mean, we even the The tough thing was sometimes we would even pay it. I mean we'd pay for our flights, accommodation. A lot of the times we weren't even paying out for the shirt that we were playing. You know, New Zealand hockey would pay for some of our staff at subsidized bits and pieces, but definitely got nothing anywhere near the funding that people get nowadays. We were Yeah, that I mean, so we were raising money making pizzas and all sorts of stuff to be able to travel.
 
<strong>Michael Hingson ** 48:23
So were there professional hockey teams, or were you kind of what would be today a professional hockey team and player.
 
</strong>Christine Burns ** 48:31
I would probably the relative now would probably be be a professional player. Yeah. For who we were and what we were doing back then. Yeah, yeah.
 
<strong>Michael Hingson ** 48:39
Cool. Well, you obviously enjoyed it and had a lot of fun with it, and so on. And what caused you finally to stop doing it? Or have you really stopped playing hockey?
 
</strong>Christine Burns ** 48:51
Yeah, I have stopped. I was actually I was playing an outdoor game, actually one of the times back home and in Wellington, and I don't know, it was just weird. And it was an outdoor game. And I was hitting in to the turf to play and I was like, this might be my last game. And I was like, what Where did that come from? So we the royal we in my head had the conversation of like, oh my gosh, what where that come from? And I was like, I need to keep doing this. This is crazy. And I drove into. So it takes about 45 minutes to get to the turf and Wellington from where I was. And I drove in. We won our game. I never touched the ball because I played in goal and I never touched the ball at all that game and I was bored. And I came off the turf. I took my gear off and I zipped up my bag and I went that's it no more. I'm not playing outdoor. I'm not playing indoor and I was like, Whoa, that's pretty freaky. Because it was it was my whole identity of who I was. That was you know, that was that was the abre thing. And then came over here to Australia and I when I was teaching Monash University, I spoke to someone there and they were like oh I could come and coach him colleagues and I was like, Yeah, okay, that's easy. So I did that I did some coaching over here for a while but yeah, didn't didn't carry on playing and I, I kind of miss it but I also done it. Yeah.
 
<strong>Michael Hingson ** 50:13
Kind of one of those kind of do kind of don't bittersweet things.
 
</strong>Christine Burns ** 50:17
It's I love that I miss the bar kind of whatever word that is, you know the the aggression the competition the the challenge of it by I miss that. But I don't miss the the continual practices and trainings and sacrifice. I mean, I played I think there was a span of about I mean, I played longer than I only played 13 years because I only started playing hockey and my last year of school, but I I played a span of 10 years where I just went indoor outdoor hockey the whole time, and I didn't actually take to be honest, I didn't take time off. I was training and playing across those 10 years of just going indoor outdoor the full time and it was that I don't miss Yeah, that was that was the stuff I'm I'm okay to let that go.
 
<strong>Michael Hingson ** 51:10
So it sounds like it was time now. Was your partner a hockey player?
 
</strong>Christine Burns ** 51:14
Um, no, no, she was a musician and did a lot of singing as well. And but she wasn't really a sports person. But she's, yeah, she she enjoys workouts, and she enjoys doing things like that. But yeah, is definitely more of the musician and the singer kind of thing. Yeah, yeah.
 
<strong>Michael Hingson ** 51:31
So did she play at the Games?
 
</strong>Christine Burns ** 51:34
Um, no, no.
 
<strong>Michael Hingson ** 51:39
Just checking. But still, that's that's cool that that Yeah. You. You you had a relationship. So was was your Was she an influence in any way of you deciding not to play hockey? So you could spend more time together? I mean, that
 
</strong>Christine Burns ** 52:00
night? Yeah, totally. You just decide. Yeah, yeah, I just decided it was. It was weird. And I got, I must admit, I did get a fright because it was like the thought just was just random. Because I couldn't even think of you know exactly where I was standing. When I had that that thought it was it kind of shocked me that I was like, Oh my gosh, I never saw. I never saw that time ending. Like I never, I never thought I didn't even think about it, to be honest, of not being a hockey player. You know, which, even sharing the fear as their identity was quite strong as I just never saw myself as not doing it. Yeah.
 
<strong>Michael Hingson ** 52:38
Sounds like God came along and said, Okay, other things to do now. Yeah,
 
</strong>Christine Burns ** 52:43
I certainly got the right royal invisible kick in the pants. And we Whoa, that's that one God, like Shoosh Okay, cool. Now what? You survived? I did. And that's what I think is fun thing. It's like, you know, all these things happen. And I mean, you know, that yourself. It's like, we experience all these different things. And it's like, well, we're still here. We made it through so we survived that one too. So that's okay. Next, you know, it's yeah, there's always always new things to learn always new things to step into.
 
<strong>Michael Hingson ** 53:13
Well, being a hockey player and active athlete and doing all of that for so many years, must have taught you things that you put into your life lessons today, what what probably is the most important or are the most important things that you learned that you took away from all of that
 
</strong>Christine Burns ** 53:31
the first thing that pops in my head is never give up. And and for me, it was that thing of, you know, just, yeah, just to keep going. It's like tweaking change, keep going tweaking change, keep going, you know, it's it's, it's that there's, you can always make a difference, you can always make an impact and if you keep going with it and and tweak and change and learn on the way through your you'll get across you'll you'll get through it, there's literally there is always a way in that sense here.
 
<strong>Michael Hingson ** 54:01
Well, you What do you do today? You've you've obviously moved on from hockey and you're surviving, you went to Australia? What do you do today?
 
</strong>Christine Burns ** 54:10
Um, today, I am co founder and CEO of Walt Institute. So we've got our own business, which is woman Authentic Leadership Training Institute. And so we work with women in STEM, so science, technology, engineering, math and medicine. And we we do a lot of authentic leadership training with them. So our whole focus is on the person and their own leadership of themselves first. So it's not your traditional leadership. It's that kind of thing is to empower people so they can have more confidence, more self awareness, self regulation, and jump into that whole thing of being the best version of themselves every single day. So it's fun. I love it. It's yeah, it's not a job. It's, it's just what I do each day.
 
<strong>Michael Hingson ** 54:56
Which which is always something that makes it a lot of fun. Isn't it?
 
</strong>Christine Burns ** 55:00
Ah, it is. And it's, I mean, you know, even for now it's sight to be able to get up by 730 is not that early in the morning, but it's, you know, to get up and be on here with you at 7:30am, we had training that we took the other night with our inner circle, and that didn't finish till 7pm At night, and just, it doesn't matter. You know, it's these kinds of things as I don't care about the hours of those things, because I just love I love what I do so much.
 
<strong>Michael Hingson ** 55:30
So what is your mission in life? What is it you want to accomplish?
 
</strong>Christine Burns ** 55:33
By saying, I mean, the thing that I want to do is, which sounds a bit weird, but I want people to be able to experience no feel enjoy all those kind of things that that I've not specific, not the exact same things that I've experienced, but to experience that kind of level of, of fun and excitement and enjoyment in their own lives. And more. Just so that people can, can, you know, be present and enjoy life and have a good time doing it? Now.
 
<strong>Michael Hingson ** 56:03
So you as a as a person who gets up in the morning, mostly, I would think get up and you're positive, you move on. I guess my question is, how do you set yourself up each day to do that and to thrive and go forward?
 
</strong>Christine Burns ** 56:20
I smile is the first thing I do when I wake up is I smile every single morning. And when I first started doing it when I was going through treatment, and and it's just become an automatic thing. So as soon as I start waking up, and I realized that I'll start you know, put a big smile on my dial. Sometimes I can feel that that rush of all the happy chemicals flowed through me. Sometimes I don't, but I still smile anyway. And then I always ask myself of who I choose to be today. And that's, you know, who do I choose to be and that can be anything from curious, excited to, you know, to be focused and energized or whatever it is, whatever that stuff is that pops into my into my head and then each each day or five out of seven days, I will get up, do meditation go into a workout or exercise of some sort. And then more often than not, I'll have a green smoothie and then carry on my merry way. Yeah.
 
<strong>Michael Hingson ** 57:16
When I get up in the morning, I have a cat who now homeless smashes right up next to me. And the dog is on the floor and the cat is right up against me probably trying to stay warm in part but when I say it's time to get up, she's up. And the first thing and it's so funny that I have to do is to go over and pet her while she eats breakfast. She will not eat unless I am petting her and giving her back rubs. What a crazy thing but if that doesn't start your day off in a fun way I don't know what does.
 
</strong>Christine Burns ** 57:52
That was gorgeous to barely warm fuzzies and give you everything you need to kick off the day. That's brilliant. I love it.
 
<strong>Michael Hingson ** 57:59
And the dog sits there and watches and Alamo the guide dog goes down well if you gotta but I always come back and talk to
 
</strong>Christine Burns ** 58:07
you about Miko. You got to pet me as well.
 
<strong>Michael Hingson ** 58:12
Yeah, exactly right. And he just suffers in silence until he gets petted to but stitch stitch the cat insists. And during the day when she decides she's hungry, she yells until I come in and pet her vocal about it. It's so funny.
 
</strong>Christine Burns ** 58:30
Because it was a waste to have a Siamese cat when I was that with few that our first time is cat that I can remember we used to call it a minute or her name was midfield. Mandy, she had a big long family history. And she used to sit on the bench with mum. So when Mum was doing the veggies and things that care and mum would sit there and have a conversation and a cat would have all these different ranges of sheep now and all these different ways and, and mum and the cat will have this conversation. And I just love it. I think it was brilliant. It was
 
<strong>Michael Hingson ** 59:00
so much fun. Tell us about your book.
 
</strong>Christine Burns ** 59:03
So my book, it's called igniting resilience, overcoming the desperate despair or receiving a death sentence. And I I started writing it just in the sense of just minimize it by just in the beginning was this thing of like, I want people to kind of know that there's a different way that you could approach these kinds of things. And then it kind of turned into this whole thing of practicing what I preach. It's a yes, there's my story of going through the whole cancer journey. But what I've done is made it so that there's a lot of strategies and there's basically everything that we teach, that's what I practiced and there's a whole lot of those strategies within the book as well. And it's there's a lot of learnings and things that I took through so it's not just the which sounds really bad but while our why story of it all. It's it's a teaching memoir is what Xander vs that's it's pretty Yeah, it's pretty cool. I think it's pretty cool. Yeah.
 
<strong>Michael Hingson ** 1:00:04
Did you have people who tried to bring you down naysayers who said, Oh, none of the strategies makes any sense or is any good?
 
</strong>Christine Burns ** 1:00:13
Yeah, I had a lot of people like, Oh, why are you writing about that? No must know about that. I was like, oh, okay, thanks. For you know, people were like, those strategies just can't be like that all the time. That's just dumb, you know, and it was like, you can. And so I was like, the every now and again, little bits of it didn't get in when they when they kind of said, Oh, that just doesn't work. And there's just no way that's going to work for me. I was like, hang on a minute. That's the choice to choose that arco. That's why that's where they're at. Because I was practicing what I teach. And I was seeing other people who were doing different parts similar to that. And it was working for them, their their journeys, even getting through any type of adversity was different, because they were implementing the strategy. So I was like, You know what, you can take your BS, you can take your poor, what was me, you know, little comments and take them wherever you like.
 
<strong>Michael Hingson ** 1:01:07
Or why don't you try it and just see how well it works for you. And then let's talk
 
</strong>Christine Burns ** 1:01:12
exactly, yes, they were the odd ones of those. And some people were like, Ah, I okay. Yeah, yeah. Well, what are some of that works? I'm not so so tell me about that. But yeah, then there was many others that were like not nesters booklet. And I was like, okay, cool. So
 
<strong>Michael Hingson ** 1:01:29
yeah, so many people just say, well, this won't work. This can't work. And it's like, people, people, so many people fear the whole concept of blindness. And what's amazing is how many people say they're experts on blindness, although they've never tried it. Yeah, exactly. This.
 
</strong>Christine Burns ** 1:01:50
You experienced it. Let's just calm down. Yeah, yeah.
 
<strong>Michael Hingson ** 1:01:54
Yeah, you never know. It's just one of those things. Well, over the years, you've evolved and so on, what what do you do differently? Or what? What would you do differently now? Or as you're moving forward than you used to do? How have you changed how you deal with people or teach people and so on? Yeah,
 
</strong>Christine Burns ** 1:02:15
um, one big thing is I and I know, I definitely do more. So now, and it makes a massive difference is, I just I don't have I don't allow my ego to be around when I'm when I'm with people, or teaching people or just being in the space with other people. And I know, I used to do that, that used to help me a little bit. And when, you know, in my sporting days, it was sort of a good protector for me. But I just I don't have that ego around me. Now. When I'm with people. And in going through that whole cancer thing. It was kind of dilated, you know, I had, I sort of had, you know, no limits on things. I mean, I had people poking prodding me all over the place that, you know, it was like it was obviously with my best interests at heart. And so it kind of it bought out more of my vulnerability, which was, which was pretty cool. So, yeah, it's not I have that ego. And to be able to be more vulnerable, on a consistent basis, I think is definitely been a massive help for me for who I'm being now. And that's something I'll continue to practice as well.
 
<strong>Michael Hingson ** 1:03:21
It's all about learning to move on and, and evolve, isn't it?
 
</strong>Christine Burns ** 1:03:26
It is. Yeah, it is. And it's, I think the thing I love is, I mean, it's to you or to us is, you know, in similar senses is that thing of going when you learn about yourself when you're willing to put yourself out there when you're willing to? I don't know, admit all of who you be. It's like I can't hide anything else. So here it is. And then you don't have to show the world everything or tell them everything. But it just makes it so much easier to keep moving forward.
 
<strong>Michael Hingson ** 1:03:54
Do you still discover new things about yourself?
 
</strong>Christine Burns ** 1:03:57
Oh, my gosh, all the time. Yeah. All the time. Yeah, I surprise myself still. Oh my gosh, where did that come from? Or? Oh, shit. Did I really say that at that point in time? Or, you know, just Yeah, I mean, changing and learning and growing kind of keeps allowing me to see the next me I guess. How am I coaches actually will ask me questions or we'll talk about something. I'll be like, Oh my gosh, I didn't even think of that. Or it just Yeah, it's it's a never ending journey.
 
<strong>Michael Hingson ** 1:04:30
Really? Isn't it fun?
 
</strong>Christine Burns ** 1:04:33
That's the best. I think it's to tap into it. And to just kind of like, experience. My own life, I think is pretty friggin exciting.
 
<strong>Michael Hingson ** 1:04:45
And you know, it doesn't get any better than that.
 
</strong>Christine Burns ** 1:04:48
Exactly. Yeah. It's pretty special. It's pretty amazing.
 
<strong>Michael Hingson ** 1:04:52
Well, this has been fun. We have been now going for definitely a little bit longer than an hour and it's now late enough for you to have breakfast. All right. Well, Christine, I want to thank you for being with us on unstoppable mindset. I want to do this again, we have, we have to find more things to talk about and do this again. But tell people how they can reach out to you well, and about the world Institute is it is a virtual is it? Is it physical place, or what
 
</strong>Christine Burns ** 1:05:23
we have. So for Walt Institute, we have both online and in person events, we do a lot of group online training. So, I mean, any, we've got people from all around the world that that are part of our group programs that we coach one on one. And they're also attend things that we do free webinars and stuff like that, and people from all over the world, attend those. And we also coach people online, so we have our online basis. And then we also do face to face so we do workshops and events as well. So that's that's pretty, pretty easy to find us. Our handle pretty much on everything on all social media stuff is at Walt Institute. So W A L T Institute all one word. And you can also I mean, you can track me down Christine Burns, as well, through any of those. And if anyone wants to my book, which is pretty friggin amazing. It's called igniting resilience. And that's on Amazon, or if people live in Australia, New Zealand, it's also published in New Zealand. So you can get a special little copy from New Zealand that has this awesome little shield on the back. This is made in New Zealand, only only from from the publishers and in use in Nelson, New Zealand, the copy press, they, when you buy it through them, they put this coral shield on it.
 
<strong>Michael Hingson ** 1:06:48
With it being on Amazon, and so on. Is there an audible or an audio version?
 
</strong>Christine Burns ** 1:06:52
I haven't got to doing that one yet. I really want to do that myself. And I really want to do the audio version. I want to try and get it done ASAP. Yeah, the thing I love laughter is to be able to find someone or a place that would like to sponsor it, because I want to get it done with a high quality. And so that's the only thing I've got it in paperback. And it's also online as an ebook, as well, but not yet in the audible. That's my that's my next move. So I'm on the hunt to see if I can get some assistance on it on.
 
<strong>Michael Hingson ** 1:07:28
Well, let us know we'll tell the world about it as well. When was the book originally published?
 
</strong>Christine Burns ** 1:07:35
It was actually published in July this year, which is pretty new. Published 2022. So when was it? Was it July August? I think it was around my birthday. So it was July, July this year it was published. Yeah.
 
<strong>Michael Hingson ** 1:07:51
Well, happy birthday. Thank you. It was a very happy one. I say, Oh my God. That's pretty amazing. Is there a website for the weld Institute or that we want to refer people to?
 
</strong>Christine Burns ** 1:08:04
Yeah, so the website is www dot Walt <a href="http://institute.com" rel="nofollow">institute.com</a>. And so there's plenty of details in here. There's lots of information about us. There's lots of information about the programs that we run, and people can one of the things that we're on Twitter, we're on Facebook, that type of stuff, we're on LinkedIn, as well. And also within the is their ability to order the book as well. So my books in there that you can tap into as well.
 
1:08:31
Super. Well, thank you again, for being here. This has absolutely been fun. And I want to thank you for listening. Wherever you're listening to this podcast. I hope that you'll give us a five star rating and that you enjoyed it. Please let me know what you thought. I'd love to hear from you directly, of course, the five star rating but you're welcome to email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But please let us know what you think. Give us a rating. Invite others to listen as we continue unstoppable mindset. I think Christine has demonstrated why unstopability is a good thing and certainly taught us a lot about how to do it. And so I don't think you can do any better than that. And Christine, seriously. Thanks again for being here. And we need to do this some more.
 
<strong>Christine Burns ** 1:09:33
Yeah, it's been a fantastic, thank you so much. It has been an absolute pleasure to be here with you, Mike. And I've loved every minute of it. And yeah, I would love to do it again. This will be exciting.
 
</strong>Michael Hingson ** 1:09:44
Well, what are you going to do a podcast?
 
<strong>Christine Burns ** 1:09:48
I've been thinking about it. And it's like, oh my gosh, where else can I fit this in? Yeah, I'm sure I could have quite quite fun doing podcasts. So at the moment I'm just jumping on other people's but I'm seriously thinking about running my own way.
 
</strong>Michael Hingson ** 1:10:00
and let us know we'd love to come on
 
<strong>Christine Burns ** 1:10:03
our show we'll have you on at a drop of a hat. That would be amazing.
 
</strong>Michael Hingson ** 1:10:07
Well, thanks once more for being here with us.
 
<strong>Christine Burns ** 1:10:10
Thanks so much.
 
</strong>Michael Hingson ** 1:10:15
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Authentic Leadership Expert and Coach with Christine Burns</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/489f7f64-10b7-4fdf-93eb-7d4e2e268d2a.mp3?source=rss&amp;ext=asset.mp3" length="43797708" type="audio/mpeg" />
<itunes:episode>108</itunes:episode>
</item>
<item><title>Episode 107 – Unstoppable Educator and Equity Thought Leader with Stacy Wells </title>
<guid isPermaLink="false">https://pinecast.com/guid/e3888b61-5852-44e5-88f5-69b937444cee</guid>
<pubDate>Tue, 07 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:09:39</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c144a43e-7f1c-46b2-a056-aee62e38fcdd/UM107-Stacy_Wells-Coverart.jpg" />
<description><![CDATA[<p>Meet Stacy Wells. Stacy has worked throughout her adult life to promote diversity and equity especially concerning addressing race issues in America. Among other accomplishments, she is the co-creator and facilitator of Write On Race to Be Right on Race, (WOR). Want to know more, I hope you will listen to this episode.
 
Clearly, Stacy’s teaching and communications skills appear for us. She is a good and engaging storyteller both about her personal life as well as the work she continues to do. During this episode, I had the opportunity to steer our conversation a bit away from race to a discussion concerning the concept of disabilities and how diversity has left out so many in America and throughout the world. Stacy, in addition to teaching and telling stories, shows that she has a curious mind that is willing to absorb new ideas and concepts.
 
This interview was the most fun I think for both Stacy and me. I hope you enjoy it as well.
 
 
<strong>About the Guest:</strong>
Stacy Wells is a person-centered educator and equity thought leader with a variety of professional experiences, including DEI leadership in the public and private sector; public school teacher and district wide administrator; higher education faculty, and consultant. Her areas of specialty include leadership development and coaching embedded in cultural competence, organizational alignment with DEI strategies, community development to advance racial justice, curriculum writing, and teacher preparation. She is the co-creator and facilitator of WRITE On RACE To Be RIGHT On RACE (WOR) Community Engagement series and co-author of the WRITE on RACE to be RIGHT on RACE: Resource Journaling Guide.
Stacy is currently the Director of Communications for Mankato Area Public Schools. She earned her B.A. in Broadcast Journalism from Drake University, and an M.A. in Curriculum and Instruction and education policy from the University of St. Thomas. Stacy currently resides with her family in Minneapolis, MN.
She began her professional career working in broadcast production and occasionally appearing on-air. Her interest in working with young people begin while she was employed at the local public television station. Stacy was a part of creating and airing a new teen centered talk show entitled, “Don’t Believe the Hype.” This was an opportunity for young people to get television production training and mentorship as well as share their opinions about current events. This experience was part of the reason she decided to transition her career into education. She taught elementary and middle school in Minneapolis Public Schools for 5 years. Although she left the classroom, she decided to stay in education by moving into teacher preparation and was an adjunct professor at several twin cities area colleges and universities. Her focus was and continues to be, helping educators learn to meet the needs of all students. Of particular importance is creating better educational experiences for Black children, which is where Minnesota and the nation continues to see the biggest gap. Her professional career also includes leading diversity, equity, inclusion, and racial justice work for school districts and other organizations as well as her consulting work across the state and nationally.
 
As a consultant Stacy has worked with several organizations to advance their diversity, equity, and inclusion efforts. Paramount to this is the WRITE on RACE effort. Participants are challenged to critically journal about race and the impact it has on their lives. History and current events are used to consider the challenging dynamics of race, racism, white privilege, and white supremacy. The structure helps participants to be in relationship across race, practicing how to talk about the issues that we often try to avoid. There are currently WOR cohorts being created across Minnesota.
 
All the most important things about Stacy are from the loving upbringing her parents provided her and her four older brothers. Stacy believes family is very important. Her mother bravely fought cancer for three years before passing away in August of 2018. Her life and death continue to have a very profound impact on Stacy.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome to unstoppable mindset. I'm your host, Mike hingson. So wherever you are, thanks for being here. And thanks for listening to us. Or watching us if you're observing it on YouTube. Today, we get to talk to Stacy Wells. And Stacy has a lot of experience in the Diversity Equity and Inclusion world and is the CO creator and very involved in a process called right on race to be right on race. The first right is with a W and the second one is right is an ri ght. We're going to learn about that. So I'm not going to give much away or talk about it because I think it'll be more fun for Stacey to do that. least that's the plan. Right, Stacy? That's all right. So welcome to unstoppable mindset. How are you?
 
<strong>Stacy Wells ** 02:08
Thank you so much, Michael. I'm doing well. Yeah, thank you. Great.
 
</strong>Michael Hingson ** 02:11
Well, let's start like, as I always like to do tell me a little about your growing up and some of that kind of stuff. So let's start at the beginning as they say,
 
<strong>Stacy Wells ** 02:22
yes. So born and raised in Minneapolis. On the south side, some people will know that reference. I, my parents had five children, four boys, and then a girl. And they told me the story so many times of how when my mom was pregnant, the the fifth and final time that the doctor said it's probably going to be a girl and she did not believe it. And so whenever my dad did, he was like, Yes, this is this is it, and they would go shopping and he'd put in girls clothes, or you know, at that time, it was all about like pink and yellow for girls. And my mom would promptly take it out of the basket and put in, you know, boy sorts of things because she was like, I don't believe it. It's not gonna happen, I don't believe. And then there was. So really just sort of a, I guess, fun, normal upbringing. Often, I tried to hang out with my brothers. And they were like, no, go away. Not because they didn't love me, but because, you know, they were boys. And they were doing what they thought were boy things and there's, you know, between myself and my brother, who's the closest there's about two and a half years, but for him he he was still big brother. And so that was I was just always a little sister. So
 
</strong>Michael Hingson ** 03:44
you had four brothers to protect you.
 
<strong>Stacy Wells ** 03:47
Exactly. Yes. And that they did and still do.
 
</strong>Michael Hingson ** 03:52
They still do.
 
<strong>Stacy Wells ** 03:54
You know, even when I didn't want them to write. But yeah, it was funny. It's funny because I actually have a lot of had a lot of boys growing up in my family. So my mom was an only child. And then my dad didn't have any sisters. He had five brothers. And there was only one other girl like a girl cousin in that family. And so I just there was so many boys all the time that whenever you know I was with, say my grandpa, my dad's father. It was very special because he was always dealing with boys from his sons to his other to his grandsons. And then he finally got a granddaughter. So that was that was exciting for him.
 
</strong>Michael Hingson ** 04:40
But he knew to spoil
 
<strong>Stacy Wells ** 04:42
Exactly, yes. So yeah, I went to college in Atlanta to Spelman College, which is an HBCU. It's an all female college. I went there for a year and then I decided to transfer to Drake University which is an Iowa and And
 
</strong>Michael Hingson ** 05:00
then where you were when were you at Drake?
 
<strong>Stacy Wells ** 05:03
I was at Drake from Oh, goodness, let me let me thank you. So I graduated from high school in 86. And so I was at Spelman 8687. And then Drake 87 to 90,
 
</strong>Michael Hingson ** 05:16
I worked on a project for the National Federation of the Blind in starting in 1976. But in 1977, as part of it, I spent several months at the Iowa Commission for the Blind. And I remember there was some sort of parade that went down the street and a lot of it was related to Drake University. So I'm, I know about Drake. Okay.
 
<strong>Stacy Wells ** 05:39
You know, if it was in the spring, and in April, it was maybe related to Drake Relays. That was a big twin. It was, yep. So it's still every year they have the relays. And in the Midwest, I think it's one of the only places that has a big track and field event that rivals like the Penn relays or something. But it draws people from around the country, but particularly in the Upper Midwest, to the relays every year in April. So it's always a good time for students on campus, but also for guests. So
 
</strong>Michael Hingson ** 06:10
yeah, well, I very much enjoyed the the parade that morning was around 10 o'clock or so I was staying in a hotel on Fourth Street. And all of a sudden, I heard a band outside. So I went downstairs and learned that what was going on and just stood there and watched it for about a half hour 45 minutes until it was over. But it was a lot of fun.
 
<strong>Stacy Wells ** 06:34
Oh, yeah. Yep. Gotta love afraid.
 
</strong>Michael Hingson ** 06:38
Oh, absolutely. So for you growing up, what's your favorite childhood memory, you must have lots of fond memories, and maybe that aren't so much with Big Brothers, but nevertheless.
 
<strong>Stacy Wells ** 06:51
So you know, one of my I have two really fond memories. So one is it's really simple. I just, we just grew up in a house of music. So not not like anyone playing and I played instruments, but but my, my mom really liked music. So we all did. And so she would, you know, play albums at that time. And we might be in the backyard or sitting we lived on a corner. And so we had steps on the side of the house, technically, and then of course, the front. And we use the side door more often, which came in into the kitchen. And then like you went to the left and to the kitchen into the right into like a formal dining room. So anyways, we would maybe sit on the side steps more more than we would the front. But you could hear the music outside. And so just kind of sitting out there watching the neighbors go past and if my dad was maybe outside doing some yard work, or if we were, you know, if they were cooking in the backyard, people, you know, my parents were really established in the neighborhood. And so they just knew everybody in it. At that time, people lived in that neighborhood for a long time and really got to know one another. So it was just fun to say hi to people and people would stop by and see what was happening. And especially in this not in the winter. But in the summer in the in the spring. It was just a kind of I think for the spring it kind of marked sort of the summer ritual of just being outside and kind of hanging out. But the other thing is that I really remember fondly I mentioned my my grandpa's already my dad's father. And every weekend, either Saturday or Sunday, he would either pick me up or my parents would drop me off and I'd spend the entire day at his house. And part of that time he might be he loved westerns and he loves baseball. So he might be watching a baseball game or watching a Western or reading a restaurant Western. And I'd be sitting at this I so vividly remember this sitting at a desk and pretending that I was doing something right. So we had like notepads and staples and tape and all this. And I would just be I could sit at that desk for hours and write and doodle and just kind of be there. But before and then his friend because my grandmother did my my grandfather's so and my father from Oklahoma. And when my grandfather moved to Minnesota to take a job at General Mills, my grandmother was like, I'm not moving to Minnesota, she had no interest whatsoever. So she stayed in Oklahoma. And he moved up here and his sons eventually followed him for school. And but anyways, a friend of his would, she'd come by and she'd make sugar cookies were sort of her specialty. So sometimes I help her with that. Or sometimes she just bring them by. But before our time together was done. We'd always stop by the store and I would get a new Barbie something so it could be a girl. It could be some doll clothes. It could be a Barbie house. You know, it just depended on the weekend and so I had all the Barbie stuff as you can imagine. But that was just you know, it's such a fond memory. I'm not not so much because of we, because we went in and bought the Barbie stuff, but because I just had that time with him every almost every weekend unless we were on vacation or he was busy. And so I also got to meet other relatives, they would come by and see him. And so I got to know my family and just a different way, I think. So those are a couple of things that I just remember so fondly, and they all really kind of revolve around family, right? And just spending that time. So I don't, you know, I don't know, if you spent a lot of time with, you know, either grandparents or, you know, if you have siblings, if you have those kinds of memories about growing up, but it was just like so carefree when I think about it.
 
</strong>Michael Hingson ** 10:46
Some of those memories, not so much with grandparents. But I had a brother and my parents and so on, of course, here's the real burning question. Did your grandfather convinced you to like Westerns or baseball?
 
<strong>Stacy Wells ** 10:58
Oh, well, you know, kind of baseball because we would also, he also liked to go to the games occasionally. And so I would I kind of liked going to the games, I'm pretty sure that now in hindsight, that was just because of the the caramel corn. Yeah, but you know, I got to learn the game a little bit. And the usually if we went to a game, it was with maybe a couple of my brothers or a couple of my cousins or something. So just kind of hanging out with them. Westerns not as much as much, no, and my dad like them too. But you know, what I did get another thing I got from him was just the joy of reading, because well into his you know, he died when he was 80. I think 86. He, he would read every day. And so I mean, I read a lot at home, but I'd always bring a book with me over there or might just read something he had like, the Farmers Almanac and I was just like, so curious about this Farmers Almanac. And so just the joy of reading, or like casual reading, I think that some of that was probably instilled with but because of the time that I spent with him,
 
</strong>Michael Hingson ** 12:08
well, that, you know, reading is extremely important. And I very much value reading, I do a lot of listening. But I also read books in braille. And there's a difference between those two techniques, because Braille is really like you're reading, whereas we both can listen to audiobooks, which, in a sense, is a little bit less of a dimension, because you're viewing it through the interpretation of the narrator, but still, just having access to a lot of books is extremely important. Yes, and valuing what, what people say, exactly. And the reality is, whether it's fiction or nonfiction, because a lot of writers of fiction are really trying to put their life experiences into the fiction that they write. And there are so many incredible fiction writers that, that do some things that we should value too. But both fiction and nonfiction are important.
 
<strong>Stacy Wells ** 13:12
I think that that fiction piece, you know, sort of that ability to escape to another world, right? is really important. But I think about there's just so much wonderful children's literature that's out. Yes. Right. Just not only the illustrations, but the storytelling and the creativity that is in them. I I have a daughter who's now 18 But that was one of our favorite things was in my my mom did this with my siblings and myself was going to the library at least once a week. And then also buying books, but just to even look at the, you know, picture books and read them and just kind of then create an another story off of what we read in a book. So yeah, that was that's always fun.
 
</strong>Michael Hingson ** 14:05
So when you went to college, what did you major in?
 
<strong>Stacy Wells ** 14:08
So when I went to Spelman, I majored in English. And you know, it was so I applied to a few schools in Spelman and Drake word schools that I applied to and gotten accepted to. But one of the reasons that I chose Spelman honestly was less about the major but about the experience to be at historically black college and university and honestly to be in a all girl Women's Environment. So for me, those two things were really they turned out to be very critical to who I am as a person now even though I was only there for a year. It was just so affirming and empowering. And I met some really wonderful people. So my major there was English, but ultimately I really wanted to major in communications broadcast journalism. And so that's how I ended up at Drake. I did transfer after that first year and end up at Drake. And, you know, sometimes in hindsight, I'm like, Oh, maybe I should have stayed at Spelman, but I can't undo that. So I'm glad for the I'm really grateful for the experience. But Drake was great, too. I met there two of my very best friends to this day, and had a really fun and fun time and a great education. So I can't say that I love living in Iowa, but it was okay. And it wasn't as difficult for me as it was some for some because it was the Midwest again. And so I was more familiar with it than some people that came to that campus. So But Drake is a great school so Spelman, so I feel honored to be alumni of both. And then I did my masters work here in the Twin Cities at the University of St. Thomas. So
 
</strong>Michael Hingson ** 15:55
moved around well, is was Drake, a better school or a school with a more established broadcast journalism program? Was that the reason?
 
<strong>Stacy Wells ** 16:05
Yeah, they have a College of Journalism. And so I was able to really, you know, still take some other courses, because of liberal arts, but really focus on that broadcast journalism piece and do some internships, and then a radio studio, I was a DJ for a semester. That's pretty cool. And a late night show that did more kind of like slow music, and that was really fun, and was able to work on some studio productions, and all of those sorts of things. So got some really great experiences being there.
 
</strong>Michael Hingson ** 16:40
So what did you do after you graduated them from Drake? And then did you go straight into masters?
 
<strong>Stacy Wells ** 16:47
I didn't, I went to work. I worked at a television studio here in the Twin Cities, our local PBS station. And I worked on a program called Newton's apple, if you're familiar with that, it's a science program, mostly for young people. And so I was doing more production sorts of things. But every once in a while, they needed some on screen talent, and in particular, folks color and so I would do some of the onscreen things just to be like an extra in an experiment, or do some things like that, which was was kind of fun, too. And did that for a few years. And then I did. So that was more truly, you know, broadcast journalism. And then I did some things in marketing and promotion. All of which I enjoyed. But what I realized is one, that, you know, I just I really enjoy school and learning. And so I wanted to pursue an advanced degree. And when I looked at what that would be for related to communications, technically, there really isn't anything I could have done, you know, maybe something in marketing, like an MBA, I didn't really have any interest in that. I'm a really purpose driven sort of person, I realized. And so I want the work that I do to have a greater impact bigger than me, and it's not about me being you know, sort of famous or the center of attention, I just really want to make the world a better place and sort of leave an imprint in that way. And so, I did some research and kind of looked around. And another thing I was always interested in was teaching just because I really enjoy young people. One of the other things I did when I was at the Public TV station was working on a new program with young people specifically. And so I think that that really got me excited about teaching and so that's the direction I went to next I was accepted into a program for an alternative teaching license. And then I finished my master's after that, so I got my teaching license and taught for five years and then kind of started into my down the path of my career of education and diversity inclusion and equity work and in have come full circle to be working back and communications but within a K 12 system. So kind of, you know, putting those things together and I still do a lot of diversity, equity and inclusion work as a consultant. So I feel like I you know, have been able to kind of finesse a lot of my experience. And you know, I guess my education into doing some professional work that I enjoy.
 
</strong>Michael Hingson ** 19:31
It's fun when you can bring your experiences back in and fit into what you're doing. So you get to not be a round peg in a square hole. You either change the shape of the hole or the change the shape of the peg, but you make it work.
 
<strong>Stacy Wells ** 19:44
Exactly. And you know, I just what I found is that I'm not and for, for better or for worse, especially as I get older. I'm not really afraid to learn something new and kind of try something different, maybe even a little bit of reinvent In short of myself, like, I feel like that's just growth. And as long as it's logical, and it sort of builds on what I already know, then I'm like, Well, why not? So I'm willing to, I'm pretty good with like transition and change. And so I'm willing to try out new things. And I know for some people, that's really scary. And it can be a little scary. But I, I feel like if I don't, then I might always wonder why, you know, what about? So I take sort of calculated risks, I guess, still?
 
</strong>Michael Hingson ** 20:35
Well, how did you get to the point of doing right on race to be right on race? Where did that come from? I'd love to learn more about the whole program and what that's all about.
 
<strong>Stacy Wells ** 20:45
Yeah. Well, so I, that I do that work with a colleague, a partner. And we had just met, when I was working at one of the school districts leading the equity work there, someone had connected us, for me to come out and speak to a group that he was facilitating. And so we be became friends and, you know, discovered that a lot of the work that we did was very similar. And we had similar sort of passions around doing the work and complementary styles. And so we started doing that work together, kind of consulting work going, in particular to school districts. And so at the time, he was actually in Mankato. His name was bukata. Hayes, and living there and working there. And I was in the Twin Cities. But we would do a lot of work out in, you know, more rural or outstate, Minnesota, but also in the cities. So after doing several, a couple of years in several different facilitation sessions with businesses and schools, we were thinking about, you know, what, are we really having an impact in doing sort of one off types of farming, maybe even coming back two or three times? Like, what? Where are we making the changes that we really hope to, and we didn't think that we were while we thought we were doing good work, it wasn't sort of moving the needle, so to speak. And we sometimes did this work with another gentleman, Reggie. And so the three of us had been talking about some different sort of innovative things that we could do. And this idea of using a journal to help people sort of process their, their thoughts, in this case around race was kind of was germinated really, in some conversations the two of them have had had, and then they brought me in, and we started talking about what that could look like. And, you know, how would we shape that? Then they eventually, Reggie, the third person, he had to step away because of his some other work he was doing, but we kept doing it. And so what what happened was, we decided we were going to put this together. And we decided it was going to be a two year process. So we were asking people to really commit, we opened it up to the entire community of Mankato, so anyone who wanted to come there was no cost or anything. And we were going to gather quarterly. And in between those quarters, we were going to send them information, what we called prompts for them to take a look at and to, in their journal respond to them. We had some questions that they could respond to, or they could just kind of write or draw or whatever they needed to do, to process what they were seeing, reading, experiencing. And then when we came together, every quarter, they would be more prepared to have deeper, more meaningful conversations and sort of build relationships, to have greater understanding about, you know, basically, some of the issues that we have around the disparities that we have that are related. In this case, we were talking specifically about race, and much of our audience was white people. And that's okay, because there's, you know, we didn't say that that's what it needs to be. But that's just what it turned out to be. And if we think about the work that we have to do around, you know, cultural competency, it really is everyone's work. And it's going to be most effective if we all come together. And so for two years, we had probably 75 people or so turn up every quarter to have these conversations. And I think on our listserv, we had maybe upwards of 250 300 people that were receiving our prompts every two weeks. And so we just went through, we started talking about sort of the impact of race and yes, it's a social construct and it's it's very much made up, but it has real impacts every day on people's lives and livelihood. And then we kind of drew a line through race and criminal justice, race and education, race in health and wellness, race in housing and income. And then at the end, at the end of the, the effort, we asked them to come up with solutions for their community like so you've learned all these sort of historical things and some present day things. You've examined some data, you've heard some from some experts at our quarterly sessions, we'd invite in some experts to talk about it. Whatever topic we were on, and then we said, so what does this mean for you know, not only you but your community? Are there things that you would like to see changed? And how would you go about doing that, you know, you've got people here from the business sector, or from education, from health, from health care, how would you all come together to solve some of these issues in your community, and be prepared in case anything happened, which, you know, things are likely to happen. And so this started in 2016. And we went through 2018. And it was a great process. People really, really committed and they enjoyed it, it was a journey. We had tears, and we had celebrations, and we have people angry, and we have people happy. And butt off. You know, I think we really tried to challenge people and push them but care for them at the same time. We did, you know, sort of a lot of research as we went. And because it was just the two of us, we were able to be nimble enough to say, you know, I think we need to maybe change this a little bit, maybe we're sending out too much information or not enough, or something happened today, right in the news, and in or this week, and we need to make sure we talk about that with this group. And so we were able to keep it sort of current. And then when it was all said and done, we kind of sat back for like six months. And we were like, wow, we learned so much about ourselves and about the process and about this work that. And we have a useful process that we really believe in that we we want to we decided to write a book about it. And that's where the book came from was after. So it's, it's a bit of a reflection of the entire process. But it's also sort of a workbook that anyone can use on their own or with a group perhaps, and we've had other groups use it, we've done this process with other groups, other organizations. But you know, it's really, it was really a just, it was like a labor of love. Like we really believe in this process. And we want people we want some people to have a tool, right? There's a lot of people doing this work. And there's a lot of ways to go about it. And we don't think we're the only way we think the work that we are doing can complement many other things. And so we just want it to be accessible to people and for people to kind of continue learning so that we can make some changes in this world that we live in. You know, and we talk specifically about race, because that was our experience. But we've also thought about how how it's someone from other communities, like other intersecting things, take the same process with their expertise and use it to help people grow in learning about other areas of cultural diversity. So
 
</strong>Michael Hingson ** 28:34
that, of course, is a question that that logically comes up. And of course, for me personally, it involves the whole issue of disabilities. We hear constantly when people talk about diversity, equity in education, we hear about race, we hear about gender, we hear about sexual orientation. And we incredibly, very rarely ever hear about disabilities. And that's especially amazing since the disabilities community or the community of persons with disabilities is the largest community in the country by far. Yet it is the current part of the community in the world that is least included and involved. How do we change that?
 
<strong>Stacy Wells ** 29:22
Yeah, I think that's a great question. And you know, this is for me, I just want to share an example about how even though you can be doing this work, you you are always learning so I was working for the Department of Human Services for a couple of years and the administration that I worked in community sports included behavioral health, and it had Disability Services, deaf and hard of hearing. A couple of other areas, and I realized we were planning like a quarterly meeting for employees. So you know, like something On and we had a part of one of the divisions included folks that represented indigenous populations. And there was someone who was willing to do some kind of ceremonial drumming. And I was like, Oh, that would be wonderful, you know, but then I was like, Oh, if someone is, you know, I was like, Are we being inclusive? Because we have deaf and hard of hearing and a lot of people, not only did they serve the people of Minnesota that were a part of that, but they, many of the people on staff were identified themselves having that as a different disability. And so I was like, Well, no, that, you know, like, maybe we shouldn't do that, because they won't be able to hear it. And so I went, and I asked, because how else do I know? And in one of the people I talked to, it's like, well, no, we can see it's fine to do it, we can still feel it. And actually, particularly if it's, you know, drums, percussion, we can feel that. So yeah, that's fine. And so just the assumption that I made, right, and what I realized is that, because I didn't have anyone in, in my kind of close circle that was deaf or hard of hearing, it's not something that came front of mind all the time. And I'm thinking that I'm trying to be inclusive, right? I'm thinking about what are when I'm preparing a document, especially, that's going to be shared, if it's accessible, and all those other sorts of things. But that isn't, that was an area that was sort of a blind spot for me, right. And so even though I've been doing this work a really long time, I was like, Oh, I've got to learn more about this, and I need to be more mindful about it. But also, to your point, I feel like it's just an area that people for whatever reasons, sort of overlook. And I think what we need to remind people is one, I mean, you know, there are, obviously visible disabilities, but there's a lot of invisible ones. And we should just be, we need to always be mindful of it. Because even if we don't know, we can't see it, it doesn't mean that it doesn't exist. And if we're not finding ways to make sure that we are being inclusive of that as well, then we're really leaving out a whole swath of people. And of course, like many other things, disability is one of those is, is a part of the intersectionality, right? So there's just layers for people. And I just remember, you know, for example, at the height of COVID, the disability community, it was like, Hey, we are being disproportionately affected by COVID, and no one is talking about it, you're talking about elderly people, you might be talking about it by race, all those things are really important, but it's important for us as well. And so I think we just have to keep sort of making it a part of the conversation. And again, like many things, it's it's often the people that are part of that community that are doing sort of the most, they are the ones that have to always seem to bring it up in I would like that to change. I mean, of course, they're going to advocate for themselves. But I want other people to advocate for them. In case they're not there at the table so that we can say, we need to make sure that we're getting that information, we see it happen somewhat in K 12. A bit more because of you know, special ed, but I think it we we tend to lose it. If people don't feel like they know anyone that has a disability. And it just isn't something that comes to mind. So we just we have to keep, we have to make sure that we keep asking about it and are curious about it and make it as important as any other area of diversity that we're talking
 
</strong>Michael Hingson ** 33:56
about. It comes up some, but there's still so many challenges. So for example, dealing with blindness, we see all the time in the educational system. People say, Well, you don't need Braille anymore, because books are recorded, or you can listen to them on computers. And so the result is that today less than 10% of all people who can read Braille. And of course, the the downside of that is they don't learn to spell they don't learn to write, they grow up functionally illiterate, and the educational system to a very large degree supports that. Yeah, they don't think through that. The reality is that Braille is the means of reading and writing that blind people should use. Now I also in addition to that would point out that blindness from the definition that I use is not just total lack of eyesight, but if you get to the point where your eyesight is diminished to the level where you can't use your eyes to accomplish everything and you have to use alternatives. You want to be learning the techniques and the technologies that blind people use, including totally blind people, because it's the only way you're going to be as effective. If you can read large print, or you can use magnifiers to read or closed circuit televisions, it's great, except your reading speed will be slow. And you won't be able to read for long periods of time without getting headaches. Whereas a person who learns Braille and who is encouraged to learn to use and read Braille. In addition, if they have eyesight to learning, the ability to read print as they can, they'll be a much more efficient and much better reader color all along the line. And I've heard so many people growing up who said I'm on partial that as I've got some eyesight, and they wouldn't let me learn braille. And I didn't know any better. And I grew up not being able to read nearly as well as I could. So the educational system has a lot of growing to do. And we've got to recognize that Braille is a true alternative to print. And I'm on a little bit of a soapbox here, but I'm also doing it to try to educate people to the fact that the reality is what you think about blindness, blind people or anyone with disabilities is not necessarily all there is to it. And it's important to go further.
 
<strong>Stacy Wells ** 36:25
Yeah, I'm so glad that you mentioned that about Braille, because I didn't realize that people were saying that, that it didn't need to be taught or that it or that people didn't need to learn anymore. And I think that that's, that's ridiculous. Because I mean, to me, I kind of equate it to another language. First of all, and but I have noticed that you don't see things in Braille all the time, right. And I feel like when I was growing up, it was much more common to see it. Now that I there often places where I don't see it at all. And I would imagine, obviously, like you're saying, if people aren't learning it, then people aren't creating it, right? It just sort of fades away. And that's not okay.
 
</strong>Michael Hingson ** 37:09
It's so much easier to produce it today than it used to be. There's so much in an electronic format. And I hear what you're saying about viewing it as another language, I can see you doing that. But see, I don't view it as another language because it is it is the it's, it's a true alternative to reading print, so is print another language. You know, I got to look at it the same way. The reality is Braille is another way of representing the same things that you see through reading. And I see through reading braille, because as we know, c does not necessarily mean with the eyes except for like dependent bigots who think that the only way to see is with eyes, fun to pick up. And, you know, it's it's an also another way of saying as I love to do on some of the podcasts, everyone in this world has a disability, most of you are light dependent, you don't do well in the dark, it doesn't mean that it isn't a disability. And we should really recognize that we all have challenges and we have gifts. Braille really isn't another language. It's another method of representing the same stuff that you get by reading.
 
<strong>Stacy Wells ** 38:19
Okay, that's interesting. So it's not necessarily a way of communicating, it's a way of receiving information. Well, it
 
</strong>Michael Hingson ** 38:25
is a way of communicating as well. I take notes in Braille, I might pass braille to other blind people who do read Braille. It's a true way of communicating every bit as much as you using a pen or pencil and paper. And then the other part about it is of course, we all in theory should learn to use keyboards and communicate through computers. But a computer and you typing on a keyboard isn't a different language, it's a different way of doing the same thing.
 
<strong>Stacy Wells ** 38:55
Okay, okay. And so there's a an actual, is there an actual machine that you use to create the Braille? Let your,
 
</strong>Michael Hingson ** 39:06
there's several ways to do it. There are several ways there are machines that do it. I can create a file on a computer and transmitted to a machine that will then provide it as a representation in Braille. So the thing is that you really just have to look at Braille as a true alternative, not substitute or substitution. It's a true alternative to print. It's another way of doing the same thing. And the reality is good Braille readers will read every bit as good as most good print readers because we learn to do it. Sure. Well, that's
 
<strong>Stacy Wells ** 39:44
interesting. See, I love learning new things. So I think one, two, back to your question about how do we sort of how do we, you know, make the conversation about disability bigger is that we just have the conversation right? If you Have someone like yourself to talk to and ask questions and you're obviously willing to answer the questions and like inform. That's how we learn more and become more mindful. And we just don't do that enough. Sometimes we're afraid to ask the questions or we don't know anyone, or, you know, you don't want to engage in the conversation. But that's, that's a really simple but very important way of, because once you hear and learn about these things, you can't really like, not think about them or pay attention to them, I don't think, I think then starts to really, you think about it, and it should inform your, you know, change your behavior or inform decisions that you make moving forward. So I appreciate you sharing that with me.
 
</strong>Michael Hingson ** 40:44
It is it's a true way of another way of doing the same thing that that you do. I think that the reason Personally, I believe that the biggest reason that disabilities aren't included is we're taught to fear them. We're taught to fear disabilities, oh, my gosh, you could, you could become our I could become a disabled person tomorrow. And we, we grew up with things like the Bible that truly have not represented disabilities well, but more important, in general. We teach our children to fear, real difference, and disabilities are one of the biggest differences that we tend to really teach children to be afraid of. I mean, look at race race was certainly feared. And it still is, in so many quarters. It's, it's a process, it's slowly evolving. But disabilities is nowhere near there. And you're right. It's all about the conversation. And we need to just become more proactive, including in the conversation.
 
<strong>Stacy Wells ** 41:54
Right, exactly. Yeah, that's so true. I feel like um, and I the other thing, and you couldn't and I guess I'd be curious about your opinion about this, too, is that sometimes there's this tendency, especially if it's a, you know, a more visual disability to the first tendency is that people feel this sort of pity for someone, right, without knowing anything about what's happening. And it's, and I think that's part of fear, and and that's why people don't say anything, or they like try to avoid it. It's like, Oh, I'm so sorry for them. I know, right? Something bad happened to them, right? Like, well, how do you know,
 
</strong>Michael Hingson ** 42:32
it's what it is, it is what we're taught. For many years, the Gallup polling organization and surveying people's fears, said that blindness was one of the top five fears in the country, not even persons with disabilities. But blindness. Because sighted children grow up believing eyesight, it's the only game in town, and they carry that forward. And it's not like I said, The problem for all of you is that your light dependent, so your eyesight is great until there's a power failure unless you happen to be or where there's a flashlight, or you can turn your iPhone on, or your your cell phone in general and have a flashlight. But the bottom line is you still need to turn on that technology to get light without light, you don't function very well. And so why should it be different for you than for me, and we just haven't gotten to the point of truly evolving the conversation to recognize that we all have challenges. We all have gifts, and we can all use different kinds of technologies to accomplish the tasks.
 
<strong>Stacy Wells ** 43:39
Yeah, that's great. Well, I mean, I think about people who turn 40 something and they all of a sudden need like reading glasses, right? And for some people, that is a big transition, it's like, oh, my gosh, I need reading glasses.
 
</strong>Michael Hingson ** 43:54
Like or more important, they fear turning 40 Yes. And then a lot of them turn 40. And discover wasn't a big deal after all, or 50. All right. So it's it's an interesting world, we live in a dichotomy of a lot of different kinds of attitudes.
 
<strong>Stacy Wells ** 44:12
It is, yeah, we have. I mean, you know, in some ways, we have a lot of work to do around it, but it doesn't have to be you know, it could if we can have conversations with people and be open to learning, then it doesn't have to be hard. It can be uncomfortable, but it should lead to a better place. Right?
 
</strong>Michael Hingson ** 44:35
Oh, sure. Well, for you with right on race being right on race, did you hold more community engagements and so on after 2018? I would have thought that certainly with the whole thing with the George Floyd situation so on that was an opportunistic time for real discussion.
 
<strong>Stacy Wells ** 44:55
Yeah, we did. You know, it's been really well received. It's been used in a couple of the book itself has been used in a couple of graduate classes. And we've we haven't been able to get anyone to do another two year engagement. But we've done things like three months or six months. So we've done with a lot of with some nonprofits, and some higher ed organizations, we've done it with a couple of for profit. During COVID, we did a special COVID Obviously online session for I think it was six or eight weeks where we talk specifically about some of the issues around COVID. And we are currently working with the Minnesota Humanity Center to do a statewide, statewide project in kind of form outstate metro areas. And so we've done one of those, which is in St. Cloud, Minnesota, and then we are going to be starting another one this fall. And then there's two more, so it's gonna be you know, it'll be a few years, but those efforts are lasting about six to eight months, too. So, again, you know, it's really more about helping, just providing another way for people to have these conversations with one another. build community. And I think one of the things you mentioned, George Floyd, and one of the things that I think that revealed, among so many things, is that in Minnesota, in particular, we have some real challenges and a state that, you know, in some ways, considers itself very liberal and, you know, sore wood, kind of, above the fray, we really aren't, we're having the same issues in Minnesota, and sometimes worse than they are in any other place in the nation. And so, for people that weren't aware, for a number of reasons, it really made some people stop in and think about what they didn't know about what was happening. And, and so, you know, not only our work, but others work really, in Minnesota was very important and vital. And some of that work continues and some of it has waned, unfortunately. But it was, you know, an opportunity for some people to realize, okay, maybe Minnesota is not this utopia. Of course, it's not right. But like, oh, yeah, okay, so disappointing.
 
</strong>Michael Hingson ** 47:19
Yeah, right.
 
<strong>Stacy Wells ** 47:21
I'm living comfortable. And I didn't know these things are happening, but they certainly are happening. And so yes, it's been really a helpful tool. And we have enjoyed meeting lots of people and helping them to engage in these conversations using the process, and just happy that they're having the conversation. But again, there's much work to be done in many needs to be involved in that. So
 
</strong>Michael Hingson ** 47:47
well, being A Prairie Home Companion fan, I have to ask, have you started a program yet? And Lake Wobegon?
 
<strong>Stacy Wells ** 47:53
We have not. Well, we should probably look at that.
 
</strong>Michael Hingson ** 47:57
You should I would think that you, you could get them to think they're pretty closed in a lot of ways. But you could get them to think and grow. That might be interesting. I might be Yeah. Ice fishing. Yeah. Exactly. over some hot dish over Yeah. Right. You know, go to the fist home, and the church can sponsor many things. That's right. So for you, you're, you're doing a lot, what's something you're not good at? Just to ask, just to be spiteful, and
 
<strong>Stacy Wells ** 48:35
a lot of things you know. So one of the things and this is this is kind of joking and thinking about like engaging with people. I'm not good at like, hiding my emotions and like holding my face. Like if I'm really curious about something or I don't like it, I have an immediate reaction. So actually, having to wear a mask all the time during COVID was probably good for me because I was able to react without people necessarily know and if you know me, well, then you can, even when I'm trying to hide it, you can you know that I'm thinking something or I'm reacting to something. But that's, that's just something kind of silly, but, you know, I mean, I think there's just so much I am a really curious person, and I like to learn things. I wish that I had skills like around carpentry, I would love to be able to create something with my hands in that way. I'm I, there's I would love to learn another language. I try to learn French and I know a little bit of Spanish, but I guess I haven't committed myself enough other than taking some classes in college. So I would love to do that. I think. Yeah, there's just there's a lot of things that I could learn or do better. You know, I think we can always just be better people. I I tried to be a really good person, but I tried to be to learn every day about, you know, I, this conversation with you about blindness has really already got me thinking and so I, you know, I'm always like, okay, there's always something that we can do better. And I don't think of that as a negative thing, I just think that we grow and change all the time as people and so, you know, we shouldn't get stuck and we should always be willing to improve ourselves in in most of the time, but they're in smaller ways not necessarily in big life changing ways. So, you know, I can I could find a number of things that I'm not very good at, that's not a problem for me, because, you know, we're always our worst critics.
 
</strong>Michael Hingson ** 50:47
Well, so during COVID, did you win more poker hands, because you had to wear a mask?
 
<strong>Stacy Wells ** 50:53
I did. I want to learn how to see. We, you know, our school district was plagued with those school board meetings that were, you know, had people showing up throwing around conspiracy theories and accusations, we had all of it taping us and appearing our district appearing on Fox News a couple of times. And so I'm a member of the cabinet, which is the leadership team and we we have to sit kind of not in front where the school board sits, we're kind of off to the side all together. And when some of the people will come to the front to speak and make accusations and sometimes personal, having a mask on allowed me to say a lot of things under my breath. That would not have been appropriate. If I didn't have it on, but it allowed me to stay in the meeting. And be able to, I won't say tolerate but be able to sit there, do my duty. Without like, losing my my mind and like, responding right in, in time to some of the things that they were saying. So a mask was a good thing. For a lot of reasons.
 
</strong>Michael Hingson ** 52:10
I understand the fairly well, i i play cards not often anymore, but I learned to try to kind of keep my face straight when I was was playing. But I understand exactly what you're saying. And certainly with a mask. It makes it it would make it a lot easier. No question.
 
<strong>Stacy Wells ** 52:30
Right? Yes. Just then you have to learn how to like use your eyes, right? Because they're very, you know, full of expression to sometimes. What kind of what did you play? Did you play poker? Or did you
 
</strong>Michael Hingson ** 52:41
um, poker a little bit and then my parents my in laws played a game called Liverpool, which is kind of a, I think of rummy oriented game. Okay, fun. We always said that my mother in law cheats, because she usually one. We always said she cheats. She didn't really but it was so much fun to tease her because she, she was just good at it. It was it was a lot of fun. Well, you work with a consulting group called lug love and struggle. Tell me more about that, if you would.
 
<strong>Stacy Wells ** 53:13
Yeah. So, you know, again, this is all related to the right, Andre. So we started all that before we formed the company. But then we realized that once we were going to write the book, and then use the format in other places, hopefully at the time, we were hope hopeful around that, then we decided to come up with the the actual company, or LLC so that we could do some of that work, as you know, formal consultants, because people would be asking for that. But the name love and struggle comes from my colleagues, Father, actually, he was a part of a lot of the work in the Milwaukee area, when he was a young man, and part of the struggle, and it's really sort of speaking to the fact that, you know, doing at that time, really what was more about, like kind of the Black Power movement. It was that there is going to be struggle to try to get some equality, but that, you know, it comes from a love for all people, especially your own people, but other people as well, and how important it was to always kind of keep that balance and keep that in mind in order to to make some strides with the work that they were trying to do. And so it still seems appropriate at this time. In many ways that you know, it's really about how do we, in general for the most part, the things that we're talking about when we talk about race and racism is not about any one individual person. I mean, we see some of that occasionally, that's not the biggest concern. It's really more about the systemic and institutional racism. So, you know, like, this work is not about dividing people, it's really about coming together. And so we're going to struggle through some things, but we're going to do it with some love. So that hopefully, when we get out on the other side, we're going to be whole. And, and so that's kind of the approach that we take, like, you know, when we work with groups, people, we are not trying to, again, we want them to be uncomfortable for that growth, but we're not trying to tear anyone down, we want them to, to be effective and to you know, be a part of making this world just a better place. So that's really kind of where it comes from, and speaks to the approach that we try to have, when we do the work that we do.
 
</strong>Michael Hingson ** 55:51
You think that there are a lot more efforts to kind of tear down that sort of a concept and not promote love as much as we should? I mean, when we look at all the stuff going on in politics, and everything else, it seems like there's a lot of places where love and trust and such are under attack, it does seem
 
<strong>Stacy Wells ** 56:09
like it right, even sometimes from the religious space were like, wait a minute, I thought religion and in, you know, for some people, Jesus, or whoever their their sort of their god or savior is like that's supposed to be about loving and caring for people. And sometimes it's used in a different sort of way. But, you know, I'm sure that they wouldn't say that that's what they're doing. But that's sure how it feels when you hear them talk and see the actions that they take. And, you know, we just don't, that's really unfortunate, because we don't have time for that. Because, you know, whether it is race, or gender, or disability, or a whole host of you know, we have, there's no shortage of things that we could be talking about. What people generally need is just more, we all just kind of need more, sort of caring for and some grace, right? Because it's hard out here for people, most people, almost everyone I would venture to say, is struggling about something and having a hard time and you just don't know what people are experiencing. And so, you know, you're asking them maybe to do one more thing, or to learn something, or to undo some beliefs and values that they were taught as young people and it can feel really hard and scary, and they're fearful. And so if you can do that without, you know, being mean, and feeling like people have to hate one another, then I think it's just so much more effective and healthy. But I yeah, there's a lot happening right now that feels really horrible and ugly, and hurtful. So
 
</strong>Michael Hingson ** 57:52
either there is and it's it's so unfortunate, I think you you really raise some good points about that. And we really need to work harder at stopping the hate stopping promoting the hate. And as you said, churches made then people at churches may say that's not what we're doing, although it feels like that's what they're doing. And if it feels like that's what they're doing, then they need to listen and recognize maybe that is in fact what they're doing. Or enough people feel that way that the messaging is all wrong.
 
<strong>Stacy Wells ** 58:24
Exactly. Right. Because it doesn't, you know, it's sort of that intent versus impact thing. If, if that's the feedback that you're getting, and that's how people are feeling, then that's important, because that's what that's the lasting impression on them. So you might want to reevaluate what you're doing, if you really care, if that's really not what you're trying to do. And I'm not convinced that that's not what they're trying to do sometimes. But, you know, that's what they'll they most won't admit that. But I but I also feel like there's more people that will admit that nowadays for, you know, a number of reasons there's sort of a new, embolden pneus around being hateful. And it's, to me, that feels very scary, because it's like, okay, well, then what, what, what happens next, right. And so, and I try not to really live and think that way, but I also am not. I also try to be realistic, too. So,
 
</strong>Michael Hingson  <strong>59:21
and that's fair. And that is certainly something that we have to do. You know, I was just thinking about the conversation we had and the whole idea of having conversations about disabilities. And if I were to sum up part of what we need to do in one sentence, it would be we have to get people to understand that since we're changing words and definitions all the time, disability has to stop meaning not able or a lack of ability because it has nothing to do with a lack of ability. So there's a thought to think about but we've got to really, you know, move forward
 
</strong>Stacy Wells ** 1:00:01
What do you think about the term? I've heard this used? You know, people will try out different terminology or or names but differently abled is what I've heard people try to use some time. Do you feel like that's more appropriate or
 
<strong>Michael Hingson ** 1:00:14
low? I think it's absolutely a gross term. How am I differently abled? The abilities? Right? Yeah, the, the ability is the same. Again, it gets back to using different techniques to do the same thing. But women oftentimes do things using a different way or a different technology than men. Left handed people do things in a different way than right handed people do. But we don't call them differently abled. The fact is that we've got to stop dancing around the fear. And the reality is, disability doesn't mean a lack of ability. All it means is, we may do things in a different way. And again, I think it's important that we all recognize that everyone has a disability, I still stick with the light dependence idea, because the fact is, you don't do well without light, which means Thomas Edison came along and gave you a light bulb, so that you could see in the dark, but until then it was a lot harder. And now technology makes that even easier, doesn't change the fact that that's still what's going on. So the disability for you is as real as the disability for me, except that yours gets covered up because there's a whole lot more technology, because there's a whole lot more of all y'all than there are of Me, does. It doesn't change, though, the fact. And so we've got to stop trying to make up terms that really don't help the problem at all. Yeah, and
 
</strong>Stacy Wells ** 1:01:45
better to be more specific about what we're talking about write?
 
<strong>Michael Hingson ** 1:01:49
Well, and the fact is that again, it goes back to everyone and so we really need to be just learned to be more inclusive. Yeah, what's what's one thing you'd like people to remember about you?
 
</strong>Stacy Wells ** 1:02:00
Oh, you know, I, there's a saying I don't remember who says it. And maybe there's a number of I've read it in a number of different ways. But that notion about people will remember how you made them feel like not what you said to them, but how you made them feel. And so I try to really kind of live in that way I want. I don't even pretend that everyone is always going to like me, but I don't ever, ever want anyone to sort of engage with me, or encounter me in in feel like I treated them badly. Right? Or was even dismissive of them, even if it's brief, just trying to be respectful of people and kind. And so I think that's what I like to always leave people with, even if whether it's a short sort of encounter or, you know, a longer more established, you know, relationship, whether it be around work or whatever. I just think that that's really important. And more than anything, is we just again, I mean, I feel like I've said this a few times, but it really is how we take care of one another. And so I'm a bit of an empath. And so I want other people to be happy, especially if I care about them. But just in general, and I, I am, I like to feel good. And so I want other people, however, they need to feel good. I tried to be a part of that rather than being creating more chaos or problems or stress for them. So
 
<strong>Michael Hingson ** 1:03:39
cool. I think that's as good as it gets. Well, if people want to reach out to you or learn more about you, or any of the programs that you're dealing with, how do they do that?
 
</strong>Stacy Wells ** 1:03:51
You know, probably the best I mean, I am on social media. So I'm on Facebook and LinkedIn and Twitter for the time being. But probably the best way is to reach me by email. And we could probably share that out some way. But it's pretty simple. It's Swellmn like the abbreviation for Minnesota. So swellmn@gmail.com. That's probably the best way but otherwise on social media as well.
 
<strong>Michael Hingson ** 1:04:23
And where's the book available?
 
</strong>Stacy Wells ** 1:04:25
The Oh, so we do have a website? Or if you just Google right on race to be right on race or Google love and struggle, can purchase the book right online
 
<strong>Michael Hingson ** 1:04:38
and then publish it or did you have a publisher do it or what? Yeah, we
 
</strong>Stacy Wells ** 1:04:42
did self published it. So we put it all together. And we did it in about probably about three months. We kind of took all of the information we had compiled for the effort and then we wrote some intro pieces updated some things wrote a closure, put it all together and self published through a very small printing press in Minnesota here and put it online.
 
<strong>Michael Hingson ** 1:05:11
So you should available electronically as well.
 
</strong>Stacy Wells ** 1:05:14
We are working on that we're working with a graphic artists, that's probably about halfway with that. So we're hoping to have that available soon, as well as some other books that we're working on writing. So that is one of the things I really both of us really enjoy doing is writing. It takes a lot of time though, right? So if you have other work, you don't get to it as quickly as you'd like. But, yeah, so more to come in that area.
 
<strong>Michael Hingson ** 1:05:41
Unless you're dealing with graphic artists, and you're dealing with pictures and other things for the book. Be sure to make them accessible for those of us that aren't going to see them. And if you need help with that, I would love to find ways to make sure that that becomes accessible for you. That would
 
</strong>Stacy Wells ** 1:05:57
be great. Yes, we've been trying to make sure we do that. But it would be great to have someone that has a lot of experience with that. Because I feel like we're kind of we're sort of doing the best we can so yeah, well, maybe, maybe you could be our professional in that area. That'd be awesome.
 
<strong>Michael Hingson ** 1:06:15
Well, Stacy, thank you once again for being here. And I want to thank all of you listening out there. Thanks very much. This podcast is for you We really hope that you discover as you listen to these episodes that you are probably a lot more unstoppable than you think you are. And I am convinced that all of us are more unstoppable than we think we are. And again, thanks for listening. I love to hear your thoughts about today. Please reach out. You can contact me at Michaelhi  M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But wherever you're listening, however you get the podcast, we would really appreciate if you give us a five star review. And give us all your feedback and your comments. Stacy for you and all of you listening if you know of anyone else you think we ought to have as a guest on unstoppable mindset. I would love to hear from you. And we'll work on getting your suggestions on his guests. So I appreciate that very much. So once last time, Stacy, thank you very much for being here and coming on with us today.
 
</strong>Stacy Wells ** 1:07:32
Thank you, Michael. I really appreciate it talking to
 
**Michael Hingson ** 1:07:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Educator and Equity Thought Leader with Stacy Wells </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e3888b61-5852-44e5-88f5-69b937444cee.mp3?source=rss&amp;ext=asset.mp3" length="44811288" type="audio/mpeg" />
<itunes:episode>107</itunes:episode>
</item>
<item><title>Episode 106 – Unstoppable Thalidomide Survivor with Sabine Becker</title>
<guid isPermaLink="false">https://pinecast.com/guid/d1e3308c-7d5b-450f-961c-5e5d954928f2</guid>
<pubDate>Fri, 03 Mar 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:11:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/30b3702b-19d0-415c-b481-6897f6ad8cc8/UM106-Sabin_Becker-Coverart.jpg" />
<description><![CDATA[<p>Sabine Becker was born in Germany in January, 1962. Her mother had been given thalidomide during her pregnancy. The drug was touted as the wonder cure for morning sickness, anxiety and other pregnancy-related issues. Only two months before Sabine’s birth, governments including Germany finally recognized that the major effect of thalidomide was to cause serious birth defects in the children born to mothers who were given the drug. As you will hear in our episode, Sabine was born with extremely short arms and only two fingers on each hand.</p>
<p>If you ever wish to hear a story of someone who grew to be unstoppable, listen to Sabine and her story. She grew up and learned how to use alternative techniques to accomplish what most of us do with two fully formed hands.</p>
<p>Along the way, Sabine, her husband and their five-year-old son moved to America. Sabine thrives today even after suffering a major stroke in 2012. She determined after the stroke that she would “persevere until success happens” and success indeed happened for her. She walks and fully thrives today. In fact, in 2019 Sabin ran a full Los Angeles marathon.</p>
<p>Sabine’s interview to me is one of the most inspirational and inciteful ones I have had the honor to conduct. “Persevere Until Success Happens, (PUSH)” is the coaching program Sabine started after recovering from her stroke. I am sure you will come away from this episode inspired and motivated to become more unstoppable yourself.</p>
<p><strong>About the Guest:</strong>
German-born Sabine Becker is an award-winning inspirational speaker.
She has appeared on PBS and the Oprah Winfrey Network because she was born with very short arms and lives a fully independent life using her feet for daily living tasks.
After a near-death experience, she developed the acronym P.U.S.H. ~Persevere until Success Happens~
Utilizing the diverse lessons, she has learned from the inside out, she is helping audiences worldwide to P.U.S.H. through challenges to create a purposeful and thriving life regardless of their circumstances.</p>
<p><strong>How to connect with Kim:</strong>
<a href="https://www.linkedin.com/in/deicommunicationskimclark/" rel="nofollow">LinkedIn</a>
<a href="https://www.youtube.com/channel/UC0dfA0-m1wgROVKjPnu5ukw" rel="nofollow">YouTube</a>
My <a href="https://communicatelikeyougiveadamn.com/" rel="nofollow">Website</a>
<a href="https://www.instagram.com/consciouscommunicators/" rel="nofollow">Instagram</a>
<a href="https://www.theconsciouscommunicator.com/" rel="nofollow">Book website</a>
<a href="https://publishyourpurpose.com/books/the-conscious-communicator-the-fine-art-of-not-saying-stupid-sht/" rel="nofollow">Buy the book</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>01:20
Well, hi, once again, I am Michael Hingson, your host on unstoppable mindset. We're inclusion, diversity and the unexpected meet, and anything else that might come on? Oh, I guess that comes under unexpected. Thanks for listening to us wherever you happen to be today. This is all for you, to help you. And others realize that we can be more unstoppable than we think we can. And our guest today Sabin Becker is as close to demonstrating unstop ability as it gets. She's German born. And but But she'll she'll not do German for us too much, I hope. But no good. But she was born with very short arms. And we're going to talk about that she's been a keynote speaker. She's been on Oprah. She's been on PBS, are we jealous or what? And after a new near death experience, she developed a program called PUSH: perseverance until a success happens that I'm really interested in. And I hope all of you will be as well. And you know, we'll see where all the questions take us today. As usual. It's all about having a conversation. So Sabin, welcome to unstoppable mindset. We're glad you're here.</p>
<p>02:35
Well, Michael, thank you so much for having me at the unstoppable mindset. This is awesome to be here. I'm so excited. And we're gonna have a great conversation.</p>
<p>02:46
I hope so. Well, why don't we start as, as often people say at the beginning, why don't you tell us a little bit about you as you were growing up? You were born in Germany. And as I said, and one of the things you told me with very short arms. What does that mean? short arms? Yeah.</p>
<p>03:07
Great, great question, Mike. Like I said, I was born in Germany in the early 1960s. And as you already said, I was born with short arms. Now, what does that mean? My arms are not fully developed there. Maybe? I don't know, I still have problems with interest in America, then maybe you could do centimeters. They I get confused too. So my arms. So what does short mean? I think that's a good question. About six to eight inches, and I only have two fingers at each hand. And the reason why that happened is because in the late 1950s, early 1960s, specifically in Germany, but also in Great Britain and Australia, and some other countries, but Germany, Great Britain, Australia, were the hardest hit the pharmaceutical complex going into decided to develop a med medication, which called watch called Thalidomide . And they told pregnant women or the doctors told pregnant women, it would be okay to take that medication in the beginning of their pregnancy, it would not harm the fetus. And of course history knows it. It turned out to be the worst pharmaceutical disaster in history. Because 20,000 Babies imagine that number that's that's humongous number of babies 20,000 Babies were born was abbreviated RM somewhere even born with abbreviated legs and you know, I do have completely normal legs. Others were were born with disabilities and 60 plus sent Micah 60% of a third of my babies never saw their first birthday. So it was truly one of it or no, it is considered the worst catastrophe in pharmaceutical catastrophe in history. And as some</p>
<p>05:22
Thalidomide was very visible here, too. I remember it growing up and hearing all about it and all the controversy. So</p>
<p>05:28
yeah, I think so. I mean, I wasn't around, but yet in America, but, but what happened here in America, which makes America really very unique, is the General Surgeon General. Dr. Francis calci. She saw what happened overseas, and she did not allow the medication for Thalidomide  here in this country. And that's why thankfully, America has not had that, that many, so little mite affected children. Most of our children are like me, they are coming from a different country. They were born in, you know, Germany, Great Britain, and maybe to American parents, or they immigrated here to this country like I did to, so that it's very rare to find, I mean, there are there the specially what I hear from a lot of my friends, their parents were overseas in the in the military. And that's how they got the mother got exposed to this hello to my drug.</p>
<p>06:40
Well, what was it supposed to accomplish what was full and full and why supposed to be?</p>
<p>06:46
Well, it was being set. Number one, it was being said it is as safe as a sugar pill. And it will help the pregnant woman to cope with anxiety, insomnia, and especially morning sickness. So then, and you know why that was so popular. I just understood this, this these last few years, because I have done a lot of research. Why this bag it became so popular in Europe, because people were still very anxious because of World War Two, World War Two, just you know, can't was years ago it you know, it, people still remember the trauma of award war. So it was just a society that still dealt with PTSD. And there can the wonder drug, the sugar pill that was going to take everything away, just take away the anxiety, take away the insomnia. And that's why so many people went for it. And these poor mothers never knew that it would harm there. Yeah,</p>
<p>08:03
well, so you were born. And so how did it go for you growing up?</p>
<p>08:10
Well, believe it or not, I really, it's really crazy. Believe it or not. I really never realized that I was disabled. Because because I was, I was never treated as a person or a child at the time was a disability. My parents were very strict with me. And they were strict with my brother, too. We had the same chores in the house out, I had to vacuum vacuum clean, my brother had to back him clean. I had to do the show to do the dishes, my brother had to do the dishes. And that was unheard of in the mid 60s Towards the end of his 60s in Germany. Because in general, German, German society still thought of people with disability as less. Again, that's kind of the leftovers from the war. Because that's a terrible story with people who have disabilities during World War Two. I don't want to get into it. But the the idea was still there. People with disabilities are less. But my parents they fought that. And they fought it very successfully. And they also fought for that I had a physical and occupational therapist, who was able to teach me how to use my feet as my hands. So as a tiny little kid, maybe I don't really remember three, three years maybe old. As a tiny kid. I learned over many years, how to use my feet as my hands which included getting dressed, brushing my hair at The time drawing little pictures then lay down when I was old enough to ride, riding with my left foot, everything you and your listeners and the viewers do, I do with my feet. And that even today includes driving a non modified car. So I grew up not having any notion of that I was different. Because I didn't think of myself as different. The kids I played with, didn't think I was different sometimes. Oh, what happened to your arms? But then I said, Oh, I was born this way. And the kids. Okay, let's play. It was not a big affair. I was not. You know, I had my little roller skates. I had skis. Gosh, what did I do as a kid? I did so much. I even climbed a tree. Believe it or not with tiny little hands. I hung on somehow. No, I didn't. But I distinctly remember that cherry tree I climbed up on. I did everything like other kids.</p>
<p>11:08
You're saying you are not really a great fan of trying to climb a tree today? Is that what I've</p>
<p>11:12
you know, maybe not. The smartest thing to do. But I was fearless. Mike.</p>
<p>11:23
Was your brother a Thalidomide ? Baby?</p>
<p>11:25
No, no, he was born three years later. And the German government forced gluing and tie the manufacturer of Valetta made forced green attire to take when the dial of the market and that was in November 1961. And I was born in January of 1962. So I had a done this a year before that. I would today have regular arms. It was just they knew going into I knew about it. And that's the the other tragedy Yeah, that's that's a big issue. And they wanted to make as much profit as possible to their finally work hard. And hey, the it has to be put out of the market. And so many kids like myself, we could have been saved from real hardship because I make it easy. But I think for my parents, it was extraordinarily difficult to raise a child with such as severe disability, and dealing with a society that the mental attitude of society at the time, specifically in Germany, I don't talk about America at all, but specifically in Germany, and I the are the obstacles they had to jump over. Because there was no support, there was no, no help for those parents. They just try to organize themselves and basically look what they are going to do. And many parents, they were so frustrated and just depressed some some parents, and they gave their children up. So they were raised in homes for the disabled, because it was a true feat to raise a child with such an unusual disability.</p>
<p>13:29
But you bring up some some really interesting points. And with my life, there are a lot of similarities. First of all, the way our parents treated us, and the view that they took of us as human beings, we were not considered less. I won't say that my parents wouldn't say that I was different. Or would they they knew I was blind. But I was I was supposed to, according to doctors be put in a home because no line child could ever grow up to do anything. And my parents rejected that. And they also brought me up. As you that is we were supposed to do all the chores and things like that. And my brother, who was two years older and sighted and I were treated the same as as it should be. And so I never even really thought much about being blind as being different. I just thought it's the way I am. And I knew that other kids weren't blind, but it goes back to what our parents decided. And that set the tone because like you there was no bitterness. And we grew up with primarily kids and in environments where we were not treated as less. And my I had some teachers that helped along the way too, just because of things that I was required to doing. class that other kids weren't required to do. Like, when we had spelling tests, I would say the words out loud when the tests were being graded. So my test was spelling the words out loud, which I love to say, also got me prepared for being able to do public speaking. But, you know, I was not really viewed as, as less or different. I know, I didn't necessarily appear in all the same social environments as other kids. I didn't go to a lot of the dances and things like that when we were in high school and all that. But by the same token, I wasn't viewed as an obstacle or less than other kids. And I think that's the way it ought to be. I think that the schools where I grew up, eventually started getting materials in and a teacher to help with from you learning Braille and other things like that. But it's, it's all part of really having a mindset that says, We're all people that have gifts, and we shouldn't be diminished, because our guests are different than others.</p>
<p>16:05
I love that. We have our gifts. Absolutely. And they're different. And you and I have talked before this podcast, and we definitely have a lot of similarities in our lives. And I'm so glad to see you're here to you interview me. And it's such an incredible to somebody like like minded mind, some word. Oh, my gosh, my English sometimes.</p>
<p>16:34
Not you're you're absolutely doing fine. There's no problem at all. So you you went to school, did you? Did you go to college in Germany?</p>
<p>16:45
No, what I did, I graduated high school in Germany. And then again, that was a feat, because normally, disabled children were put in Sundar Shulin, which means special schools, special schools, that's the translation. And my parents did that for a couple of years, because it just didn't know any different. But then my mother said, You know what, I'm not going to accept that because I do not want to have less for my daughter, because it was less I just had it, there were all kinds of disabilities. I was thrown into classes with people who had learning disabilities. It just, it just didn't work for me. And so my mother realized that and she said, I'm not going to accept that Sabine is going to go to a regular school. I went to a regular Elementary School in the fourth grade. So I did stay for three years. Yeah, because my first grade, first, fourth grade was my first year in a regular mainstream school. And because we didn't have an integration we have, we have today, it just was unheard of. And, and then I continued to high school and it was a Catholic High School in Germany. And I remember the nuns, the principal, a nun, what is it called the head? Yes, mother subcarrier. She told me, Sabine, you want to go to school here, you're going to do everything like everybody else. We will not make exceptions. And I said, Sure, of course. So I had to do a PE, I had to do a sewing, I had to learn how to sew with my feet. It just what was that called household management. I don't even know what those classes were. And yes, thank you, thank you, you and your you call it different here in America. But that's what I had to do. And what that taught me again. And that reinforced, I was not different from anybody else, I might have to do things differently. But I did it. And that mindset has followed me throughout my life.</p>
<p>19:09
And that says it should be it doesn't mean that you, you won't need some tools to allow you to do the same things that other people do. Which means as you said, you might do them differently. But it doesn't mean you can't do them. And I think that that's one of the key points that so many people miss about the whole issue of disabilities. First of all, disability doesn't mean that we're not able it doesn't mean that and it shouldn't mean that. We've got to get away from that. That kind of an attitude and mindset. But what it does mean is that we're different, but so is everyone else. There are a lot of people who are left handed their therapy, people who are bald, who don't have hair, they lose it or whatever. That makes them different and they have to accommodate that in some ways, but the reality is we're all different. And there's nothing wrong with that. I one of my favorite speeches by the founder of the National Federation of the Blind Dr. Jacobus, Tim Brook, who is a blind constitutional law scholar actually not a speech, but an article is called a preference for equality. And one of the things that he said is, in the article, essentially, that equality doesn't mean you do things exactly the same way. It means that you get what you need to be able to accomplish the same task. But equality doesn't mean doing it the same way. equality means that you have the tools that you need to have to do it. And I think all too often people say, Well, if you want equality, then you got to be able to sit down and and use the same tools everybody else does. Wrong answer. That is not what it should mean. That's not what it was me. I remember being in kindergarten in Palmdale, I had when I grew up there. We have moved from Chicago when I was five. And I remember my parents having a very strong, viciously furious argument with a school principal who wanted me to be sent to the School for the Blind in Northern California. And my parents said, Absolutely not. We want him to go to a regular public school. Now what I've been able to thrive with the School for the Blind, yes, at that time, the academic standards were good. But my parents said, there's no reason that he can't go here. And we're not going to allow it. And they were shouting at each other, I remember. But they prevailed. And I went to public school. And there were some challenges for a while until Braille came along for me to be able to use because the school didn't know how to get it. But we, we need to all recognize that in reality, just because we do things differently, it doesn't mean we can't do them.</p>
<p>21:59
Exactly. And that's something I've run into my into in my life on many, many times, because we know that and many of your listeners us know that. But not everybody knows that. Sometimes I'm sure you too. You just meet people who just assume because you're different, I'm different, that we can't do something. And that is something I've been literally fighting against all my life. I've tried to educate because I was a social worker, psychologist, before I started my public speaking. And I tried to educate and we have made many, many strides. Since I've been a kid, especially goodness, it's a world of difference. But there still needs to be education that</p>
<p>22:58
So what did you do after high school?</p>
<p>23:02
After high school, I was a free spirit. And I said, Oh, yeah, no, still today. After high school, I just decided that I will move to Paris, France. And why Paris France because I thought I could be just the new Picasso. I could be the new van Gogh, I could be. Whatever was because I loved art. I still love art to this day, I learned how to draw with my feet. In a way I might say so myself. It was good. I mean, it was not Picasso. But I just enjoyed it. And I wanted to study art. But guess what? My parents said no, absolutely not. Kind of a, you know, a starving artist type thing. But I still went to Paris. But in the end, I decided against studying art. I studied social work and then psychology. And that probably was a good idea. Because otherwise I might be a starving artist.</p>
<p>24:12
You could have taken up cooking you know? Yeah.</p>
<p>24:17
Yeah, well, yeah. I mean, there were so many routes I could have gone. But I had love for art. I still have a love for it to this day, but earning a living one of the foot artists and they do okay, I think what I know of some of them they do okay. But I think it was a good route because the other thing I'm very passionate about is helping others helping people to, to use that adversity and turn them into really meaningful opportunities. And because that's what I had to do, and I can't Come up with a push P U S H survival guide who push it stands for you already said it earlier, persevere until success happens. And I came up with it after my life or during a near death experience. I see</p>
<p>25:20
if you would Yeah. Oh</p>
<p>25:21
my goodness. Yeah. This is jumping a lot of hedge, because there were so many things still between my college education and my life altering event. Can I just say, I have a son Nicola was born in 1983. And I think that's, that's what I'm so proud of my beautiful son grew up in a beautiful young man, who is almost 40 years old today. And that was a tough time. Because again, I had no clue. What do I do? Was this the 1010 pound baby or eight pounds? I don't know, what you do is persuade. What do you do when you do? Well, I have small arms, I have some use of my small arms. So what do you do, and I had to literally push until I figured out how to change his diapers, how to dress, how to modify his clothes. I modified them by having Velcro on his gloves, and how to get them in and out of his bed. So there's how to carry him. There's so many things, I just had to come up with different ways of doing things. And again, I was married at the time, my husband is diseased now. He died when Nicola was five years old. And so I was after that time, a single single mom with a disability. And that there was there, those were tough times. I mean, you just like every difficult journey really starts with we're putting one foot in front of the other. And that's what I had today to do. Day by day by day, I couldn't even think about where I wanted to go. I just wanted to get through the day was Mykola. So he would not have a disadvantage because his mother is disabled.</p>
<p>27:38
Well, and of course, the issue is going back to what is really disabled, right? Yeah. And of course, we're not in in the reality of it all. We again have this concept of a disability, but it's so does everyone. So you, you made the decision, that you were going to find ways to accomplish the tasks that you needed to. And I would assume that if there was something that you really had difficulty doing that you would enlist some help to get that done. But your goal was to make sure that you could do all the tasks that you needed to do.</p>
<p>28:14
Absolutely. And I really love what you just said, I made the decision. And that's it. Life is about choices. We're not just being thrown into life and allow the current version of our circumstances to decide for us. No, we make the choices. Because that is so important. I see so many people, especially when I was a social worker, so many people just allowed circumstances to determine their life, their quality of life. So I made the decision. I mean, and I've loved my son, and I would have done everything to this day I will do anything for him. And if it means I have to come up with innovative waves. I did have some help from for some reason. I remember she was a sister like a Catholic type sister, who prep little meals for Nicola who have maybe was a household choice who took a put a give him a bath. But that didn't really didn't last very long. Maybe Nicola. When he was one year old, I was in with my husband at the time. We were we're pretty much on our own. But I had a good reason I had it figured out because, again, push. That's just what we have to do. We have to take the decision to push.</p>
<p>29:46
Now where were your parents in all of this at that time. All my</p>
<p>29:50
parents were in Germany, and my father was a handful. He was brilliant scientist, but my mother I had to take care of him like, some hobbies, brilliant people. So she had her hands forward, my dad and my brothers still lived at home at the time. And they came to visit of course, but they just were not. They're just right next door to help.</p>
<p>30:21
Yeah, I kind of figured that they stayed in Germany from the way you were describing it. On the other hand, they were grandma and grandpa. Did they spoil grandchild when they had the chance?</p>
<p>30:30
Oh, my gosh, yeah. I'm telling you, it's a real point to the point of saying, Mom, no.</p>
<p>30:42
Parents are supposed to do</p>
<p>30:43
absolutely. And today I'm a grandparent, and I do exactly the same thing. You know, they see it they like it a grandma, can you buy it for us? Guy's</p>
<p>30:57
so you, you did that? And, you know, but But it went on? Well, how did Nicola deal with? Or did he ever come to the conclusion? Mom's different? And did you ever have discussions about that?</p>
<p>31:13
No, you're not. That's interesting. Because, I mean, he grew up with me. And so he saw me ever from the first day of his life, he saw me every day. And I watched this different do that, because I talked to him with my legs instead of with my arms. And he, he felt as a baby, I'm talking now that his dad helped him differently. But so it was not a big deal for him. And later on, in my life, in his life, I should say, when he was maybe a teenager, diva when we met people, and people say, oh, you know, your mom is so amazing. And as a teenager, he rolls his eyes and say, Yeah, whatever. She is just my mom stuff. It was not a big deal. He was you know, I'm just mom. So it's that's how my mom is no big deal. But,</p>
<p>32:12
but but he but he never came to you and said something like, Mom, you use your feet so much. How come you're not a very famous soccer player and earning us lots of money?</p>
<p>32:22
Maybe that would have been my kid.</p>
<p>32:24
You see, now you know, now we're getting to it? Well, again, that's great.</p>
<p>32:29
That's my career paths vary are</p>
<p>32:33
a new new thing to explore. It's not too late. The other thing is, though, that once again, it comes down to how you approached it. Right? You You didn't make it a big deal. Not that you didn't do things the same way your husband or later other people did. And your son recognize that and I'm sure still clearly today does.</p>
<p>32:59
Absolutely no, I didn't make a big deal. When I raised Nicola, I was, oh my gosh, I was actually young mother 21. And so I just didn't, I didn't think about it, all I wanted to do is raise my son, check that he has enough to eat and, you know, love, of course, first food to drink that he has everything that he goes to kindergarten, that goes to elementary school and so on. I was so busy, so focused. And then I was also a full time working mom, I was so focused on those things. I didn't even think for the longest time ever had that, that I'm different, that my life definitely is different. I didn't have the time to think that.</p>
<p>33:51
So you you approached life that way, which makes perfect sense. And so now is he in the US today? Or is he still in Europe or what?</p>
<p>34:03
You're so we came to America when he was five years? Yeah. When we were? We were? He was five years old. And there was a free spirit. I was a free spirit. Oh, yeah. And you know, I didn't even want to stay in America. It just kind of was kind of an accidental thing.</p>
<p>34:23
1988 Yeah. And then</p>
<p>34:25
I just happened, you know, circumstances on top of those circumstances. I fell in love here in America because my husband had died at the time. And so we just stayed and that was not planned. And we came to love America and we still love it to this day, so much that I became a US citizen in 2002. And my son just a one year later, in 2001. And my son is active duty minute Jerry today he is in the army. He was, gosh, how do you call these people? Protective Services for? My gosh, I'm just matters what, uh, Jim Mattis. General Mattis. He was a security detail for him. And on top, he never protected Donald Trump. But because he didn't have that clearance, but he was state as Secretary of State. And as Secretary of Defense, so ever several of them, they rotated in and out at that time, quite a bit. And now he's working for the CID, which is the military. Yeah. Yeah, exactly. And he's, you know, I mean, you're a viewer see me, I'm a very small person. And blonde long hair, kind of hippie type. Still. I don't know how that happened that my son is in the army. And but I'm proud of him. He took the path he thinks is working for him. And it seems to work for him. He is Officer now and Officer now in the military, in the army, and I couldn't be proud of them.</p>
<p>36:27
That is super. Well, how did you say you came to America in 1988? And so you, what were you doing for work once you came here?</p>
<p>36:41
Oh, yeah, that's a good question. Once I had that famous green card, I was allowed to work. Yeah. But I got it. I got it. I was allowed to work. I worked as a social worker mainly mainly was children who couldn't fit into mainstream school. It was through Job Corps. And also I worked for a very special in the arts, that's an organization that allows that gives the means to people with disability, diverse disabilities to produce art project and to keep them engaged. And that was a wonderful place to work. And I work for access Alaska, because we used to live in Alaska at the time, access Alaska that provided outdoor opportunities again for people with disabilities. I love that work and I hope I made a difference in there.</p>
<p>37:43
So you, you found things to do now, where do you live today?</p>
<p>37:47
Today, I just live outside of San Diego and Southern California was nice and warm. What town Temecula Temecula didn't make. Wine Country? Yeah, the wind</p>
<p>38:02
contract in California game country.</p>
<p>38:05
It's so beautiful. Today actually, we have a little bit cold day and we actually did see some rain this morning. Ah, like oh my gosh, my mom. Yeah, there's a little bit rain. Yeah.</p>
<p>38:17
Where I live in Victorville. So we're about 130 125 miles from you. We're having rain. And it's supposed to. Oh, it does. Sometimes. It's up on the desert, but it does rain sometimes.</p>
<p>38:32
So I think I drove through there went back. I know where Victorville as I was just going to say, isn't that high desert?</p>
<p>38:40
Yes. On the way to Las Vegas is what most people would remember victory.</p>
<p>38:44
Exactly. That's how I remember Joe. We even</p>
<p>38:48
occasionally gets snow. Mostly we don't we're in a valley. So the snow goes around us. But still we get some. But it's supposed to get up to 58 Fahrenheit today. So you guys have a warmer down there. We lived in Vista for six years and love it.</p>
<p>39:04
Oh, yeah.</p>
<p>39:07
So you So you worked and what kind of things happened in your life? You mentioned something about I think mace it wasn't may 17 2012.</p>
<p>39:22
Yeah, May 17 2012. Because I will always remember that date. What happened on May 17 22? Have I had a near death experience and age really truly, I mean, I just barely survived it was I suffered a massive stroke while I was driving my car, and massive stroke is terrible. But while you are driving your car, it's probably one of them was places you can have a stroke and not that there is ever a good place to have a stroke but as that's what was happening into me, and only to the grace of our higher power, I survived, because I had a passenger that day with me. And that passenger never really rides with me. So that day I had a passenger with me who grabbed in the last second the steering wheel. And that's the reason why we didn't crash through the guardrail into the Rio Grande River. It happened in North northern New Mexico, and very isolated mountain road. And that in itself was very challenging. And that's why my stroke, the damage of my stroke was so extensive, because there was no cell phone reception. And it was very, very hard to get help, and a barely, barely, barely made to the Life Flight down to Albuquerque, where they finally almost three hours later, could give me the drug TPA, which is a blood clot busting drug, I was just barely still in that window, because I think there used to be a window of three hours. I just barely qualified for it. But my brain suffered pretty extensive, extensive damage.</p>
<p>41:25
Did you basically completely recover from that? Or is there still</p>
<p>41:29
Yes. Yeah, there's still a little bit damage. I couldn't walk, I could not talk, could not use my left foot for all daily tasks. And it took me one year of physical, occupational, and speech therapy. And it was, yeah, thankfully, I knew what push means, persevere, until I took that first step. That first step was such a monumental victory. And that first word, you don't hear anything anymore. Once in a while, I stumble over a word very rarely. But I had to really work on my speech with a speech therapist for the longest time. But thanks to God therapists and my own stubbornness, I am fully independent again, and I'm still driving my non modified car</p>
<p>42:30
pool. My wife is a paraplegic in a wheelchair. So our car is modified, it has hand controls. But she drives well, so yeah, like that helps. They won't let me drive and I'm really offended. Given the way most people drive around here, I don't see a problem. But you know,</p>
<p>42:51
that true, come down to Temecula area, you really have seen some monkeys on the stand and steering wheel? I mean, does they just pass gonna regardless, even on the right on their shoulder whenever</p>
<p>43:06
they do it up here? Or that clock until you move out of their way? And driving has not become very courteous anymore? No, no, definitely not. So you tell me more about push the concept and what you've done with it, and so on?</p>
<p>43:24
And that's a really good question. That's the essence of my coaching program. That's the essence of my when I'm keynote speaker. Because after my stroke, I realized what an incredible second chance I have been offered here that I have to make my life definitely count. And I want to help people to push through the adversity and use that adversity. As you know, reframe the adversity into meaningful opportunities. Because I believe that everybody in unto themselves has the opportunity to rebuild their lives, regardless of what adversity is. And he said, it's a while earlier, it is a choice to rebuild your life. When you fall down. You get up and that's what push hopefully teaches people I built a push Survival Guide. And in that survival guide, there's six push survival skills. And that's what I teach is a step by step program I walk people through because I believe that every single journey start with one step and you know what it starts with before even the one step. It starts with hope. Because if you do not have hope, you cannot take that first step. And I remember what my thinking was once I realized I cannot walk anymore on My gosh, you know, I was always so super active, various boards oriented, and I cannot walk again. But I was definitely, absolutely dedicated to take that one step because I had hope that one day, I will walk again.</p>
<p>45:19
And then you had the hope and did what</p>
<p>45:23
I took the first step. And that's what I tell people that this was a stroke recovery. But it's also it can serve as whatever adversity you see you have in your life you have, once you found the hope that you will recover from that you will turn it into a meaningful opportunity. You take that first step one, one thing I have, I've really thought a lot about and it's part of my push program, is we really have to watch that voice inside of our head. Because it is our chatter to you, it won't happen, it can't happen. I never I'm going to be to be able to do that I'm bad at this, we really have to watch our inner voice, our inner talk, because we are the most influential voice in our lives. Because we become it you know that we become what we believe. And I'm, if I believe I'm never going to be a good runner, I'm running. Also, if I believe I'm not a good runner, well, guess what? What's going to happen? So I'm really talking a lot about watching that in the inner voice. And as I said earlier, decisions, not your conditions or circumstances or ultimately determine your destiny. Well, of course, that's how I would work with people to really put them on that way. And one of the things also, I help people to figure out their why. Because if you don't know your why, all your efforts, I kind of just out in the world, just going left, right, straight up, down, up and down sideways. You really have to figure out your why. My way, my why, why I wanted to recover. Of course, the obvious reasons I wanted to talk again, I want to walk again. But I really took the stroke experience as a wake up call that I need to make a difference and assists people and changing their lives. And that was my why my motivator to work extraordinarily hard.</p>
<p>47:52
course there is, you mentioned the voice that's always discouraging you the other voice is there if we let it come through, which is the one that gives you hope or encourages hope. And then also says yes, you can.</p>
<p>48:07
Absolutely, absolutely. But you know, I don't know if you talked about that before. I'm a member of a toasted cup, a couple of clubs, we are, you know, a program for leadership and just speaking, giving better speech communication. And you wouldn't believe how often I hear well, I can't give a speech. I can't because I'm not a good speaker. Now we need to turn that thinking about, maybe I'm not a good speaker yet. Maybe I cannot give yet that excellent keynote speech. And it just takes its mindset. It's, like you said, an unstoppable, unstoppable mindset. And that really ties in with your show. That's why I was so compelled to come on your show. Because I like that unstoppable mindset.</p>
<p>49:03
I've had a number of people who have indicated an interest in being guests on unstoppable mindset, but they say I'm not a speaker, I wouldn't be a good guest because I'm not a speaker. And it's so hard to get them to understand. I don't care and our listeners don't care if you're a good speaker or not. The issue is do you have a story? And are you willing to tell it? Because if you're talking about the things you know about your speaking is going to be excellent anyway. And that's what really matters. I think that all too often we're taught not to have confidence. And that's the real problem. I know that many times I read in here about one of the biggest fears of all time is public speaking and yeah, for me, it hasn't been and I realized I Think about it that it's a problem for most people, because they've been conditioned to believe that way rather than recognizing that in reality, they're probably talking a lot better than they think they are.</p>
<p>50:11
Yeah, I think so. Do we have to look at here being on your podcast? I mean, we're kind of having coffee. It feels like you have your coffee over there and Victorville have my coffee over here, and to make law, and it's like, chatting over coffee. It's it's not, it's not a big deal. And yeah, I don't know what else to say. When we convinced ourselves we can. For the longest time I was walking around, saying, oh, Ma, I'm really bad at maths, oh, I cannot add two and two. Well, guess what? That's what happened. I'm not good at math, because I just believed I can't do it today. If I really have to add stuff up, I really can. It just, you know, make the choice to believe in yourself, and turn off that inner voice which sits on your shoulder and says, It won't happen, that can't happen. And that's really so</p>
<p>51:12
important. And you just said it, right? Turn off that voice and hand it off, you have the control over whether that voice is allowed to be a part of your life or not. And it doesn't need to be. Were you a coach before your stroke? What did you do before having the stroke?</p>
<p>51:29
I was a social work and psychology. So in a lot of ways I was a coach. But not formally, not not like a now I mean, I have my credentials as a social worker, and especially in psychology. But I mean, I coach people, of course, every single day I did, but I didn't see it as a coach. And i My love this was speaking everybody can hear I love to speak. And my love is full of speaking but I also love helping people Chang Chang Chang, oh my gosh, my English, change their lives. With the tools I give them through the bad six, six steps, survival tips and the poor Survival Guide. And there's so many things, the survival tips. They consist of hope, positive mindset of reframing, courage, resilience, and guest work, perseverance. And that's what I'm coaching people in.</p>
<p>52:41
Were you when you had the stroke and so on, and you had a lot of challenges. Were you afraid? Did you exhibit or experience a lot of fear?</p>
<p>52:50
No, no, I did not. Because I was on lala land. They i For the longest time for a week I was in the neuro Intensive Care Unit, which is a long time and the neuro Intensive Care Unit. No, I wasn't afraid. Things loaded by me</p>
<p>53:08
about or when you when you started to wake up and realize I can't walk and I can't talk and so on.</p>
<p>53:14
I was more surprised. I think I was more surprised. Because I was the sounds the person 50 to 50 year old person. And how can I go from this healthy very sporty person to and who eats well, who eats organic? Who does all the right things to somebody who cannot walk? Okay, no talk, I was more surprised. The reason why I was not afraid maybe there were moments of fear once in a while here and there. But the reason why I was not particularly fearful was because I knew I would recover. That was just not if I recover it was when it was a question of when.</p>
<p>53:58
And that was the leap. You know, I? I asked the question because I see fear all around us in so many ways. So many people are afraid. And as I say it, they become blinded by fear. And I know that for me, being in the World Trade Center. I had created as I've said on this podcast, and in speeches I've given I created and didn't even know it at first a mindset about what to do in the case of an emergency in the World Trade Center. Because I got training, I trained myself and I learned what I needed to do. I've never taught people to deal with fear, even though it's all around us. And we had so many examples of it. And we can see so many examples of it. So we're now writing a new book. It'll be out probably not next year, but the year after we're, I'm going through the first draft of it now. Yeah, it will be all about talking about the subject of being afraid. And the reality is that you can learn to control fear and make it a positive influence. In your life, not something that tears you down. So it goes back to that same, which voice Do you want to listen to?</p>
<p>55:07
Correct? Yeah. And I love that. And it really comes down to choices. Do I want to hear or listen to that voice which sits on my left shoulder telling me all kinds of crazy stuff? Or do I just want to listen to my voice who says, Sabine, this might be difficult. Some people might say you can't. But who cares? Really quick, because I know, we really have to end here pretty soon, on the seventh anniversary of my stroke survivor date, I decided to be part of the Los Angeles marathon. And for your listeners and viewers who don't know how long a marathon is crazy, long, 26.2 miles. That's an enormous amount of back, guess what I trained? Because I really wanted to show that even somebody who recovered from Ostrog, who does not have RMS believes in herself, that I can finish the Los Angeles marathon. And in March of 2019, I finished the Los Angeles marathon.</p>
<p>56:16
How long did it take? Ah,</p>
<p>56:18
you don't want to know, I think six hours or something?</p>
<p>56:21
Look, I've talked to people who took a lot longer than that.</p>
<p>56:24
Yeah, it was kind of a trot. It was not a run because it's you have to pace yourself on such a long distance. And I still ran a couple of more half marathon switches does 13 miles. And to this day, I'm still training running and spinning, you know, the stationary bikes? And because it just will I run out another marathon probably would surprise me. But I just believe in just exploring where our boundaries even are aware of what what can we do in life, because I believe all of us can do so much more than we think we can. And in the end as a closing swabbed, I think, what I, what I have discovered on this journey, is really, I would like to encourage your listeners to think, what is the legacy we leave behind? What is the legacy for our children, grandchildren? Or people who are close to us? How do you want them to remember us? And that's, I want to be remembered as a person who could push through adversity, who made a lot of difference in other people's lives. That's what I want to be remembered. But when one day I'm gone. My son hopefully remembers that. And my grandchildren.</p>
<p>57:54
How old are your grandchildren by the way? Oh,</p>
<p>57:57
there's three, six and nine years old. Oh, Ma? Yeah, absolutely. Absolutely. Actually, my little little guy. Kiwi. His name is Kiwi like the fruit. Kiwi. He turns for tomorrow. November 3, yay.</p>
<p>58:18
I'm happy birthday for us. Are you today live?</p>
<p>58:22
No, unfortunately, not being a military is my son have sent anywhere in everywhere. But now they're at the East Coast in North Carolina. But I spent five or six weeks with them this summer. And my son is hoping to be stationed in Europe, Germany, Belgium. So I'm kind of hoping that although it's a long ways of life, for me, but you know, Europe is always in my heart. And I go over to Europe as often as I possibly can.</p>
<p>58:56
If you can run a marathon, you can fly to Europe. Absolutely. Absolutely. You know, you talked a lot about push, tell us maybe some tips that our listeners can use to push through their own adversities and deal with challenges they have in their lives if you would.</p>
<p>59:14
Absolutely. And I think I mentioned them throughout the program, but I will summarize them again, that I believe every single difficult journey starts with hope. If you don't have hope, then it is kind of difficult to start a journey. And then you take the first step. Even if it's a baby step like the marathon, where do you start 26.2 miles, you start with one single step. You put the one foot in front of the other, though, that's what we start on. And then the voice we talked a lot about that nasty, nagging voice what what, what you can do and what can't happen to in that voice off, and it's, it's a habit, I still sometimes hear this crazy wise, where Sabine you really can do it, you can do it, you know, shut up. That's what I literally say, See, see, actually the stop sign the red red stop sign, I stopped, and I see in front of my eyes the stop sign. And that really helps, because visualizing stop is really helpful. And then of course, discover your why. And how you do that. Think about what are you passionate about? What what are you good at? And how do you want to contribute to other people? Don't think so much about the money? How am I how much money can I make? It was a third of Sure, sure, money is important. But think, How can you change people's lives? How can you contribute to humankind? And that is your why. And you know, I'm I have the gift off talk. So I use my gift to make a difference in other people. And then of course, I already brought it up, I am really, really very set on the legacy, the legacy we're leaving behind. And what I have done, this is crazy. And I have I have helped other people to do it is write my own eulogy. And that sounds kind of like oh, why do you write your own eulogy? The reason why when I write, I want people to read that when I'm dead. And there's still so many things in there like writing a book. So I better get off my butt to write that book, I find writing our own eulogy, very inspiring. So we can live up to that image people will read about at our funeral oh well, celebration of life, I prefer that. And so it's very inspiring to Butte people to do that. So they really see where they still need to change things in their lives. That's</p>
<p>1:02:16
I was just gonna ask you if you've written a book, so that is something for you to work on. And let us know about when it gets written and published.</p>
<p>1:02:23
Absolutely, absolutely. I'm working very hard on and I'm writing and myself but also with the assistance of some people who who know what they're doing, because that's one of my secrets. Get help when you need help. Writing. I love writing. I think I'm fairly good at it. But I know I need some help with that. So I surround myself with people who can give me that help. And that's very important. That's one of the big steps in you really need to realize your weaknesses and then surround yourself with people who you know who can help you literally.</p>
<p>1:03:07
Well, I absolutely agree with that and wholeheartedly endorse it and believe that it's all about teaming and there's nothing wrong with absolute teaming with other people to get things done. How can people reach out to you and learn more about your coaching program and maybe reach out to you to see how you may be able to work with them and help them</p>
<p>1:03:30
absolutely. So my website is SabinBeckerspeaks <a href="http://SabinBeckerspeaks.com" rel="nofollow">SabinBeckerspeaks.com</a> And you can go on, Sabin is yes, s a b i n, B like boy, B e c k e r speaks s p e a k <a href="http://s.com" rel="nofollow">s.com</a>. speaks <a href="http://sabinbeckerspeaks.com" rel="nofollow">sabinbeckerspeaks.com</a>. If you are Don't type in Sabin Becker, or no arms probably would come up with that any easier. Even Sabin, you know, I googled myself, just to see how I come up. I think I googled myself, Sabin, no arms, and I came up fairly on the top of a Google search. And if you go, I have a free gift for your viewers and listeners. If you go on that website, there's a button which says Download Free, free like capitalized three survived the push Survival Guide, and it gives you an overview of a six push survival skills. And then I would like to offer that to your listeners. Because I think it's so important to take the choices to really reframe our adversity into beautiful opportunities,</p>
<p>1:04:57
and how can people take advantage of you're coaching program, is there a way they can sign up and reach out to you?</p>
<p>1:05:03
Yes, good question. There's another button, a couple of buttons. And it is really highly visible. They're like gold code type patterns big big. It says, schedule a free 30 minute call with Sabin and as again, totally free. You can sign up for discovery cards, we can see how I can help you best reaching your personal goals in life.</p>
<p>1:05:32
There you go. Yeah, Sabin I want to thank you very much for being here with us today. A lot of inspiration, a lot of interesting things to think about. And I do have one more question, what do you do every day to keep your, your mindset active? Do you analyze what you do at the end of the day or anything like that? Do you meditate or anything like that, to reinforce what you do?</p>
<p>1:05:55
You know, I'm probably should meditate. Like, there's very, very focused person. But you know, just a little bit over a year ago, I, I almost wanted to learn Italian ever since I was in high school, because I travel every year to Italy, and I never know the language. So last year, I started to use a to learn Italian. And now I'm considered an intermediate speaker. And because I do it every day, and I have groups I can practice with through Duolingo. And that gives me kind of the relax I that I need from this constant business is constantly on a camera that's constant research, is constant networking. I love to learn a new lesson and a new language. And that keeps the mind active like nothing else can learning something new.</p>
<p>1:06:52
Learning is always cool. And it's good to learn new things. And also one of the things that we're putting in our book about fear is step back, at least at the end of the day and look at the day and what went well, what didn't go well. And what went well, how do you make it better? what didn't go well, don't be angry or upset about it. How do you move forward from it, which is as</p>
<p>1:07:17
much? Absolutely. And that's what I'm thinking. Don't beat yourself up because some some things just won't turn out. Sometimes I go to these meetings and I don't get a contact or I do I say something wrong, whatever. It happens to me too. And I don't beat myself up. It's just a learning experience. And we need to move forward. Don't listen to that ugly voice in your head, move forward, step by step and have hope.</p>
<p>1:07:47
Absolutely. Well, Sabin, again, thank you for being here. And I want to thank you for listening you out there and we really appreciate it. I hope you've enjoyed what Sabine has to say I have, but I'm prejudiced. I get to do the interviews, but I hope that you have and Sabine for you and you listening. If you have any guests that you think we ought to talk with, please let us know. Reach out, we'd love to hear from you. And I'd love to hear your thoughts about today's episode. You can reach me at Michaelhi m i c h a e l h i at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Or visit WWW dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And wherever you're listening, please give us a five star rating. We really appreciate the ratings that you give, especially when they're nice ones, but we want your input either way. And I'd love it if you'd email me and let me know your thoughts. So we hope that you'll do that. And I didn't ask Sabin, do you have a podcast?</p>
<p>1:08:51
Not yet. That's a one of a cause of things. I still going to that on the book. Those are the big ones. Definitely, definitely. But every day step by step and put off hope.</p>
<p>1:09:07
Absolutely. Well, Sabin, thank you once again for being with us. And we want you to come back whenever you want. And let's continue the discussions.</p>
<p>1:09:18
Wonderful. Thank you so much, Mike. This was awesome. I love that unstoppable mindset of yours. And you that Michael is a cool</p>
<p>1:09:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Thalidomide Survivor with Sabine Becker</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d1e3308c-7d5b-450f-961c-5e5d954928f2.mp3?source=rss&amp;ext=asset.mp3" length="44634276" type="audio/mpeg" />
<itunes:episode>106</itunes:episode>
</item>
<item><title>Episode 105 – Unstoppable Conscious Communicator Practitioner with Kim Clark</title>
<guid isPermaLink="false">https://pinecast.com/guid/5e4bcbe1-e871-487e-a29a-a74ef30deafd</guid>
<pubDate>Tue, 28 Feb 2023 10:00:00 -0000</pubDate>

<itunes:duration>01:23:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/82464e3b-3cad-47ed-9371-dc850929a0ba/UM105-Kim_Clark-Coverart.jpg" />
<description><![CDATA[<p>Kim Clark, our guest on this episode, focuses her work on the communicator and content creator's role in diversity, equity, and inclusion (DEI). We talk about what Kim means by being a “communicator”. She discusses the concepts of being an internal communicator and/or an external communicator.</p>
<p>Much of Kim’s commentaries talk about what corporations can and should do to be more inclusive. As our discussions proceed, we talk a great deal about the ideas around “inclusion” especially where disabilities are concerned.</p>
<p>While, as always, I asked Kim to provide me with questions and conversation topics she wanted to discuss we get to delve a lot into how the world treats, or not, persons with disabilities and other marginalized groups.</p>
<p>Kim is the coauthor of the #1 Amazon bestselling book, The Conscious Communicator: The fine art of not saying stupid sh*t, or as we say during the podcast, “The Conscious Communicator: The fine art of not saying stupid stuff”. You get the idea.</p>
<p>I believe this was one of the most fun and, at the same time, informative and pertinent podcast episodes I have experienced. I hope you enjoy it. Please let me know your thoughts.</p>
<p><strong>About the Guest:</strong></p>
<p>Kim Clark (she/her) focuses her work on the communicator and content creator's role in diversity, equity, and inclusion (DEI). She is the co-author of The Conscious Communicator: The fine art of not saying stupid sh*t, an Amazon #1 bestseller and is a leading voice on DEI communications and social justice messaging for brands.</p>
<p>Her career spans documentary filmmaking, agency partnerships with the Discovery Channel, teaching at San Jose State University, and leading global internal communication teams at KLA, PayPal, GoDaddy, and GitHub. She is known for her ability to facilitate sensitive yet urgent conversations to make meaningful progress in creating inclusive workplaces.</p>
<p>She speaks at conferences, designs custom workshops, writes inclusive communications guides, and consults with companies on all things related to diversity, equity, and inclusion communications.</p>
<p><strong>How to connect with Kim:</strong>
<a href="https://www.linkedin.com/in/deicommunicationskimclark/" rel="nofollow">LinkedIn</a>
<a href="https://www.youtube.com/channel/UC0dfA0-m1wgROVKjPnu5ukw" rel="nofollow">YouTube</a>
My <a href="https://communicatelikeyougiveadamn.com/" rel="nofollow">Website</a>
<a href="https://www.instagram.com/consciouscommunicators/" rel="nofollow">Instagram</a>
<a href="https://www.theconsciouscommunicator.com/" rel="nofollow">Book website</a>
<a href="https://publishyourpurpose.com/books/the-conscious-communicator-the-fine-art-of-not-saying-stupid-sht/" rel="nofollow">Buy the book</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to unstoppable mindset. Yeah, I get to say that every time we do an episode, it is kind of fun. We've now been doing these podcasts in September of last year, they're very enjoyable. And today we get to talk with Kim Clark, who is a conscious communicator, a knowledgeable person dealing with diversity, equity and inclusion. She is a co author of a book called The conscious communicator and she'll tell us more about that. And all sorts of other stuff, dealing with diversity and so on. We're gonna have fun with this, because although most of the time when you deal with diversity, especially you don't deal with disabilities, we're going to have to talk about that a little bit and see what kind of fun we can have. But we'll be nice about it. Right. Anyway, Kim, welcome to unstoppable mindset.
 
<strong>Kim Clark ** 02:06
It's really a pleasure. Thank you for having me, Michael. And I'm an aspiring conscious communicator. I just want to clarify having a arrived. I'm not enlightened, but I'm a farther along than a lot of other people. Is this
 
</strong>Michael Hingson ** 02:19
sort of like, is this sort of like when you're a lawyer, you're in a law practice. You're always practicing. And
 
<strong>Kim Clark ** 02:24
you're always? I'm a DI communications practitioner. Yes.
 
</strong>Michael Hingson ** 02:29
So So you have a dei practice or something like that?
 
<strong>Kim Clark ** 02:33
Yes. Communication, specifically as my lane. Yes.
 
</strong>Michael Hingson  <strong>02:37
Well, that's fair. That's fair. We can we can live with that. Well, I really appreciate you coming on board. And looking forward to having a great chat. Let's start like I usually like to do and again, it's something I've been doing almost from the beginning. And it just seems to me that kind of fun way to lighten the load and start the process. Tell us a little bit about you growing up and sort of where you came from, and how you got into this and all that stuff. For a general question, I
 
</strong>Kim Clark ** 03:05
love it. I love it. Michael, thank you very much for helping set the context of how I got to be where I am today. I grew up in a conservative Christian kind of environment from a religious standpoint in Oregon, Washington, and then coming down to California. And I've been in California ever since I was 12 years old. But I'm still an Oregonian at heart. In Oregon, you're either a beaver or duck doesn't even matter if you went to those schools. And we are ducks in our family. So just to clarify that for any Oregonians that are listening. And I had a very interesting coming out in my late 20s. And from that experience, I I produced a documentary called God and gays bridging the gap. And that was basically putting a face and voice to people who were becoming political pawns at the time and still are. And to talk about the benefits and consequences of coming out. When you say coming out You mean as as LGBTQ plus okay, great, just making sure. And then bringing in, you know, pastors and people who are, you know, a part of Christian or Jewish traditions and bringing in that perspective. And so I spent a lot of time showing that movie around all over the place for a few years. And that really catapulted me into how do I tie in social justice issues. Equity. In my work, work, no matter where I am, shortly after the documentary, which was my happiest time and my poorest time. So I got into corporate communications, specifically internal or employee communications. And that's where you spend your time working with leaders sending out emails doing intranet work. So you're talking to the employees about what's going on in the company, you're setting up the company meetings, working with employee resource groups on setting up, you know, speakers and those kinds of things. And at that same time, I started to bring in a mentor who became my teacher and coach, and I've worked with her for almost 20 years now. And she has been a diversity trainer for 40 years. And so while I'm learning and coaching with this mentor over these years, she's constantly talking about diversity, equity and inclusion in the, the corporate space. And so I start pulling when I'm learning into my communication strategies, I'm like, Okay, well, what is the role of a communicator and content creator in this diversity, equity and inclusion space. And so I started implementing that, and building the infrastructure of relationships externally, with grassroots community organizations, as well as employee resource groups, etc. And it was tested, when the pulse tragedy happened in 2016, in Charlottesville, where employees came to me and said, We can't focus, we need support, can we do something for employees. And so I, in within a few hours, got together a virtual vigil. And I brought in my mentor, she's on speed dial, everybody should have somebody on speed dial for these kinds of things. I'm on lots of clients is speed dial, but my mentor was my speed dial. And I brought her in, and we held a virtual vigil over resume in 2016. And I saw, without knowing anything like this, whatever occur at the time, I saw the importance and the urgency that communicators needed to be in a strong position to handle these kinds of social crisis situations, but also being proactive around diversity, equity and inclusion communications from a cultural moment, like Pride Month, proactively and consistent, strategic, meaningful, transformative versus performative. And I just started going out and talking about it. I did a lot of talks, conferences, you know, speaking opportunities, I did a lot of teaching while I was in house, and then in 2019, I went out on my own, and I'm, that's what I do full time now is I help answer, what is the role of the communicator and content creator when it comes to diversity and equity and inclusion efforts. And so much, Michael, you've seen this of de ai efforts, including accessibility, especially accessibility is based in language and communications, channels, how accessible our channels are, that's all the role of the communicator. And so I'm honored to be a part of this work. And since the summer of 2020, when so many companies were put were posting social media, statements of solidarity with the Black and African American community, I got really pissed off, because I knew coming from the position and the experience that I had had for over a decade in corporate communications, I knew what was happening. It was a Keeping Up with the Joneses, it was, you know, not wanting to be left out, but they did not understand the work that is behind those statements. And so I knew they were performative, for the most part, even with commitments of donations, etc, etc, I knew they didn't truly understand and that we're not equipped and resourced, whether it's people or funding to live up to what those statements meant. And so I saw those statements as using communicators, my people, my community, as being performative. They were that we were being used, and we were participating in this performative system. And I'm, I just, it just fired me up to say, I want to write a book about this, which led to the co authoring of a book called The conscious communicator, the fine art, I'm not saying stupid stuff stuff.
 
<strong>Michael Hingson ** 09:44
Yeah, I thought you were gonna do it. Yeah.
 
</strong>Kim Clark ** 09:47
And my co author is Janet Stovall, who's a TED speaker. And so she's worked with CEOs of UPS. She's an executive speech writer. So she knows that external part of communications, I know the internal part. of communication. So we partnered up to write this book, specifically for content creators and communicators, for them to understand their role and name, shall I say their responsibility in this work to become to EI, social change agents in their organizations?
 
<strong>Michael Hingson ** 10:15
Let me ask this, you said something that prompts the thought. We talked about diversity, equity, inclusion and accessibility, that really misses the mark as What does accessibility mean, we still don't deal with disabilities, as a society as a race. That is the human race in general. We don't recognize yet that disability does not mean a lack of ability. And the fact of the matter is that when we say D, EI and EI, it doesn't mean a lot. Because what does accessibility mean? Do we talk about, for example, websites, a website can conform, for example, even from from a disability standpoint and an accessibility standpoint, it can conform to the guidelines set by the World Wide Web Consortium, the Web Content Accessibility Guidelines, it doesn't make the website usable, even though it conforms, there are things that that one can show where that doesn't always happen. Accessibility really misses the mark, because we really got to get to the point. And this is something that someone said, a few years ago, a gentleman named Suman, conda, Dante who developed a product for blind people called IRA, that he looks forward to the day when accessibility is eliminated from and is not used in the in the English language or in human language anymore, when we don't deal with that. And the reality is, it's not accessibility, it truly should be inclusion, and, and disabilities, for that matter. And until we change, and we should change how we view disability because disability, as I said, doesn't mean a lack of ability. It's a characteristic pure and simple. And also it is the second largest minority if we consider women, a minority, although numbers wise, all y'all are on a larger group than men. But we'll just go in with a standard typical definition. Persons who happen to have a disability are the second largest minority, and the minority that is absolutely totally 100% discussed the least, we didn't discuss at all National Disability Awareness Day here in this country. Earlier this month, we didn't discuss an October National Disability Employment Awareness Month, you don't see it discussed on television, as a minority, although we have a lot of sub characteristics 100 we don't discuss it, we don't deal with disabilities at all. And I am not picking on you. I'm making an observation that somehow we have to change the conversation to make that truly happen, and that we truly get included. And that's what I'm curious to see how we can really change that dynamic and get people to recognize that we're being excluded no matter what anyone says.
 
</strong>Kim Clark ** 13:17
You are not Yeah, the world isn't designed for people with disabilities, including communication channels. Right. And that's something that I talk about in my trainings quite often is the whole idea of the curb cut effect, if you want to talk about and set context for the curb cut effect, and then I'm happy to pile on as far as like what the role of the communicator is. Sure, go ahead. So the curb cut effect is the idea of especially if you're in the US, the curbs sidewalks out in public, were cut down very purposely, and then add you know, painted yellow in the middle and then dots. I don't know what the actual name of the dots are. But there's there's dots,
 
<strong>Michael Hingson ** 14:01
truncated domes, but anyway, go ahead. Okay.
 
</strong>Kim Clark ** 14:04
Thank you. Thank you. And so they were specifically built for blind, low vision, wheelchair users, etc. People with disability then, but here's the thing, the effect of Curb cuts while they are designed specifically for people, you know, with disabilities, the effect is we all benefits. Sure people who are not wheelchair users, people who are sighted. We all benefit people with you know, luggage, people who use canes who have had strokes. People who have baby carriages, people who are cyclists, you know, who will have bikes in all of its forms. People who use carts, you know, who are pulling a wagon, you know, out to the park, or whatever it is. So everybody is benefiting. Nobody has to step off a curb, you know? And, uh huh.
 
<strong>Michael Hingson ** 15:11
Take a person in a wheelchair who rolls down a ramp and goes over those truncated domes. My wife who I was married to until she passed away last month, almost 40 years. hated those as a number of people I know in wheelchairs did hate them because they get bounced all over the place. It's like riding over cobblestones. Yeah, and, and the other problem is, although some blind people really pushed for them, how much do they benefit blind people, if you're truly walking at a fast pace? Your cane, if you're using a cane may hit the dots, or the strips aren't that why do you might even go all the way over the dot the the plate of dots. And without hitting it, the reality is we still are missing the point, it's more important that blind people detect the ramp. And the dots don't necessarily do a lot to help that for a lot of us. And some people said, Well, what about a subway station to keep you from going off the edge. That's what a cane is for. That's what a dog is for. And the dots may or may not add value. And then the plates of dots at a subway platform are not very wide anyway. So I only bring that up to say they they were installed and they benefit wine people and so on. Yeah, sorta kinda. And then you can talk about the curb cut effect and the way where you have some curbs and there are some places like in Sacramento, and other places where it isn't just a curb cut, the the sidewalk gradually goes down to the street so that it's really a flat exit from the sidewalk onto the street. So you can't even tell there's a curb cut. Some people can make the case that the dots may help there. And I'm still not convinced of that having been around Sacramento, there are other mobility tools that we need. But I hear what you're saying. And look, I can make that case in other ways. The phones today smartphones have the ability to verbalize what's on the screen and so on. Although the companies don't really require, especially Apple, whether it's Apple police who supervised whatever goes into the App Store. The app developers are not required to do anything to make their apps accessible or usable by persons with a disability necessarily, but voiceover for example, on the iPhone is there. It's on every iPhone that exists in the world ever since the iPhone 3g. But why is it that we don't see more mainstreaming of using that voice? Why is it that in Tesla's rather than using a touchscreen? People are given more audio inputs? Why is it that people in a vehicle aren't encouraged to use the voice technology and Apple Push the voice technology more so that rather than looking to see who calls you, you turn on a voice that allows you to hear without ever discussing with the phone? Who is it but the reality is we're still not being included in the conversations because people say oh, that was for blind people or for for people who can't read the screen. It shouldn't be that way. You know, the electric lights and other example that covers up your disability of being light dependent, but make no mistake, you have a disability. Because if the lights go out, you have a power failure or whatever. The first thing you do is go look for a flashlight. And we've made light technology, light emitting technology incredibly available to people who can see but it doesn't change the fact that you still have to use it to cover up a disability. And still, we do that rather than changing the conversation.
 
</strong>Kim Clark ** 19:09
I love it. I love it. Your apps, of course you're right. And I and I love learning from you continually. And the whole idea of that curb cut effect is is to your point is there is a difference between intent versus impact to your point. But the intent is like okay, if we can design the world more specifically for folks that have been left out of design. We're actually going to get everybody else but just like the disability movements mantra from the late 60s, nothing about us without us, which is my one of my favorite mottos, which can also be applied to other communities situations. We have to work as communicators, with people not about or For people, it has to be in collaboration and co creative space. It's like, so me, as an internal communicator, I can own the channels. But I have to work with folks who are looking for those channels to be more inclusive of their experience. Because the whole point, Michael of communications and communicators, our whole goal should be connection. It should be connection. So if I'm putting out an email or a meeting, or an event or a social post, and I'm cutting out, like, what's the percentage, I mean, billions of people around the world I'm cutting out without getting trained and working in collaboration with people who have the answers. They know what needs to be done, we have to listen. And we have to do what they say.
 
<strong>Michael Hingson ** 20:54
We Yeah, the according to the CDC, for example, 25% of all persons have a disability of some sort. Now, the challenge is that a lot of the needs and issues that blind people face are different than the issues and needs of a person in a wheelchair, or a person who is dyslexic or a person who is deaf or hard of hearing. But yet, we all still have the same basic situation, the same basic characteristic in that we're not included. And it's difficult sometimes for different subgroups to get beyond individual needs to recognize that, but it is still where we have to go. We are we are dealing with so many different things. Just this year, the Department of Justice finally said that title two of the ADA, Americans with Disabilities Act applies to the internet. Why did it take 31 years from the time the Americans with Disabilities Act was enacted? For them to say that, in reality, the internet is a place of business as a place of reasonable accommodation. And websites need to be made accessible. Now, my belief is that as people, even today, especially today, start to look at that the reason for making your website inclusive shouldn't be because you're going to get sued, although it's there. And we can't ignore that. But we should do it because it's the right thing to do. We we include as a result, up to 25% more people than we would otherwise have. But we don't tend to look at the fact that the cost of doing business should be inclusive of persons with disabilities.
 
</strong>Kim Clark ** 22:50
And it's it's not it's not acceptable, you know, and we need to really, you know, make sure that we understand that in all kinds of fields of communications, that is completely unacceptable. Our internal websites or external websites, you know, or, or social platforms, it's completely unacceptable. I have a son and a daughter, and my son is autistic, and low verbal skills, and epilepsy. My daughter is dyslexic. And it wasn't really figured out that she was dyslexic until about second grade. And I know some people don't even know you know that they're dyslexic to college, for example, or college age. And I'm seeing especially my daughter, because she is she has more communication abilities than my son, I can hear from her. I've just like her view of the world is like this, this world, this school system, you know, these books, etc, are not built for somebody like me, I have to figure out a way to create my experience, given what the world has left me out of in designing. And so between the two of them and watching them trying to navigate the world is part of my motivation of trying to create more inclusive work spaces and places to set them up for success because my son from an autistic experience, he's just he sees the world differently. And he is experiencing the world different than what I can understand. And there is no to your point, lack of ability with either of them. They are still perfect, whole and complete. So what do I need to do as a dominant culture as a white person, as a woman, as educated, college educated, like lots of privileges, and I have this platform and this gift to teach, what can I do? What is my role? So I've turned this into my purpose. This is absolutely my purpose. have just like what is the inclusivity look like that we need to turn our, you know, turn our design paradigms, we have to flip the script, we have to flip the script and understand that we need to be designing from a completely different way than what has been done before, in order to achieve what we say that we want. And that turns communications channels as well as messaging from performative to transformative to where we can see the evidence of it. That's something my teacher mentor talks about all the time. It's like, okay, you talk about you want inclusion, you that you're an inclusive culture. Well, what's the evidence of that? So that's where I'm coming from to is like, evidence action? What is, you know, show me, show me, you know, and that's especially rare in the kind of communications world because we're all like, let me tell you about it. Let's talk about it. And I'm like, yeah, uh huh. Uh huh. And there's the say do gap. So you say that you have di e IA. So diversity, equity, inclusion, accessibility. So lots of, you know, companies are adopting that kind of acronym right to be inclusive of accessibility. But are you funding that across your organization? Not just an employee resource group, as an advisory board, or whatever it may be? But are you funding them? And are you for hiring folks in your sales department, in your marketing department, in your IT department, in your communications department, hiring them? It's, you know, you have to have evidence behind what you say, to close that gap between what you say, and what you do. And then what you do, we get to say, so it's this nice, you know, relationship, but we've gotten too comfortable with this wide gap. And that's an acceptable,
 
<strong>Michael Hingson ** 27:00
well, and I go back to D EIA, my concern about a is it doesn't really address the issue of disabilities necessarily at all. And it doesn't need to be there, it should come under inclusion. Diversity should include disabilities, but it doesn't everyone has thrown disabilities out of the concept of diversity. You don't hear Hollywood talking about blind directors, we did see a film when the Best Picture award and some some good representation representation for deaf and hard of hearing this year at the Oscars, and that is great. But whether it really changes the dynamic, in the long run, is another story. And again, if we're going to talk about inclusion, you either are or you're not. This this is my my opinion and my definition of it. But you can't say well, yeah, we include some people, yeah, we're still working on others, and you're not inclusive yet. It's a quantum leap. As far as I am concerned, I probably am in a minority for saying that. But you know what, everyone else has screwed up diversity, so I can have my opinion. If we're truly an inclusive society, then there's no need to do anything else about disabilities. It's automatic. But we haven't grown to do that. And another example that I would give you is, and I've talked to deaf people about this, why is it that persons who are deaf or hard of hearing prefer deaf and or hard of hearing and not deaf or hearing impaired, there's a great reason for it? The great reason is, because when you start to use hearing impaired, you're still comparing yourself to a person who has what you might call perfect hearing. And the concept of impaired means you're less, we haven't changed that dynamic for blind people. I actually had a discussion with someone in a speech I gave in October, because I discussed the concept of blind and visually impaired and I said there are two problems with the word visually or the concept of visually impaired one. Visually, I'm not different simply because I'm blind. Now there might be something about my particular eyes or anyone's particular eyes, but blindness doesn't cause visual differences. And then you've got impaired, I'm not impaired, and we need to get the language changed. So blind and low vision is the equivalent I think, to blind to deaf and hard of hearing. And I respect deaf and hard of hearing. And when I had a discussion with someone and I use the word hearing impaired, they explained it and I said I absolutely appreciate it and you're absolutely right. But I think it's just as true for blind and low vision to be adopted. But again, diversity, equity inclusion and accessibility doesn't deal with the issue. Not at all, what does accessibility mean? For whom. And so, really, it's all about or ought to be all about inclusion, to truly make it, something that works. And we need to get society to recognize what inclusion really ought to mean. And then you know, and then deal with it accordingly. But you had mentioned that you are more of an internal communicator and your co author of the book, and I want to get to the book is more involved in external communications. Tell me more about that, if you would?
 
</strong>Kim Clark ** 30:48
Well, your your point is, so I really want people to hear what your point is around this. And a lot of it does come back to language, it comes back to narrative. What are communicators and content creators, creating around the term accessibility? How are they defining in their organizations, the term inclusion? And how are we doing follow up communications around the evidence of inclusion, that's all communications. That's why it's so critical for communicators and content creators. To truly understand this work. It's not something you just write and throw over the fence. Because we're creating the perception, the stereotypes, what is being emphasized, and what is being de emphasized. So we're emphasis emphasizing certain parts of inclusion, but we're de emphasizing to your point, you know, people with disabilities in inclusion, and we also have to own the paradigm shift around inclusion is is less about how do we accommodate others and more about how it is the dominant power within our corporate spaces, recognize itself and make room? You know,
 
<strong>Michael Hingson ** 32:05
and you're absolutely right. And again, that's why I mentioned the problems and concerns I have with the term accessibility, it's meaningless. It doesn't at all necessarily mean, disabilities, we're not putting any true emphasis on that. Someone created that. And they've come up with other terms like differently abled, which is balderdash. Because I'm not differently abled, I may use different techniques, or special needs, yeah, I may use different techniques, but so does a left handed person from a right handed person, so does a very short person as opposed to a very tall person. The reality is that none of that deals with the issue. And in to your point, I know that's what communicators really need to do, which is to create that language. And then the real issue is you can communicate it all day long. But how do we get people to accept it.
 
</strong>Kim Clark ** 33:03
And that's the beauty of communications, because we have a responsibility and a superpower an opportunity to drive accountability with our visibility, visibility drives accountability. So we can shine the light, right, we can focus on those areas where the work really needs to be done, and then demonstrate and share out the evidence of that work. So something that I do for clients is inclusive communications guides. And so this kind of shared language within an organization, every organization needs to have an inclusive communications guide. It sits between your employee handbook and your brand guidelines. And it makes it real it's it's it ladders into your diversity, equity and inclusion efforts. When it comes to language. So you're delivering it's, it's part of your evidence of your dei work. And in in my version of this d of these inclusive communications guides, I have a specific section on people with disabilities, I know you're going to be reviewing my section to ensure that it is accurate, but this whole idea of the language that we use when we are a part of the community, when we're not part of the community. How do we handle those cultural moments and those opportunities? Were those external like internal International Day of disabilities that we were talking about in October? Like how do we do storytelling that is authentic and transformative and meaningful? So that's part of the work, which it was part of that motivation of why I did the book is because we needed to clearly define the role of communications as communicators within nonprofits, corporate, any kind of institutions, whether communications is in your title officially or not. People managers are communicators. They're communicating their, to their teams. And they're the least equipped to handle social justice issues, for example. And so that's the that was how I approached Janet Stovall and said, Would you write this book with me because we need to help communicators come up with a framework to be able to have a strategic conversation on how to be proactive and transformative instead of performative. When it comes to inclusion, when it comes to equity and diversity, what do we actually mean by that? And especially handling social justice crisis situations?
 
<strong>Michael Hingson ** 35:42
So what are some of the words or phrases that people communicators and others should stop using when it comes to dealing or addressing or referring to persons with disabilities? And what would more inclusive language be like?
 
</strong>Kim Clark ** 35:59
Well, there's a lot of there are, there are some terms out there that are not like we were talking about special needs. You know, that was a that was a term that the community did not come up for itself. And we find this in a lot of historically marginalized communities is terms, phrases that have been created by people who are not part of the community that has been labeled on communities. And so the inclusive communications guide is created by the communities themselves in the language that they use to identify themselves. And I always go to people who are part of the community to gut check and vet the guides to ensure that it is representative of their experience. And it's, it's driven by terms and explanations that they say for themselves that, that they have the mic, it's not something, you know, for the Black and African American community in the US, it's not me for a white person to be saying, you know, this is what we call you in the census from the government state status, you know, and it's like, well, are the Latino, you know, Latino community, that is, so the diaspora just like people with disabilities, it's like the diaspora is, so why the range of experience is so wide so and yet we try to find these labels just to say, you know, as if they're all one people, or, you know, like, you know, people, you know, from Asia, and it's like, Do you know how many countries and languages and customs and traditions you're trying to like, lob into like one category, it really, it really erases people. And I think that happens with, you know, people with disabilities community as well, it really erases the variety of, of experiences and talent and expertise and knowledge that the community comes for us. So now, the first kind of step that I've learned from, from the community is to ensure that we're using language that doesn't demean or reinforce that stereotype and that narrative that disability is a lack, you know, a lesser than in comparison to someone who can see, for example, but actually reframing and helping people understand everything that you said it supports everything that you that you said is that it's just another experience of the world. And so but to put the value on sighted people and say, oh, and we've talked about this, Michael about, like, you know, accommodations and Manat people, managers being fearful of bringing somebody in and having to, you know, have accommodations and think that it's gonna be harder to work with somebody with somebody who's already created their, their way of getting through the world, and they know how to do it. And it's like, just let me do it. You know, what, let me do it the way I know that I'm set up for success and support me in that.
 
<strong>Michael Hingson ** 39:00
Is there a difference between dei communications and inclusive communications?
 
</strong>Kim Clark ** 39:07
Well, you know, diversity is its own thing. Equity is its own thing. And inclusion is its own thing, but you can't do one without the other. And there's others like justice, you know, people like to, you know, add, some people like to throw in the J, which, you know, if you use that acronym in a smart way, you come up with Jedi, right? Yeah, there you go. That's kind of cool. Yeah, so some people will put inclusion and diversity, you know, just so it's basically this declaration or proclamation of where their focus is. And you need all of it, you know. And they're all outcomes as well. So, in order for us to have a diverse, equitable and inclusive workplace, it has to be a part of the process. It doesn't magically happen by continuing to do what we have been doing, and then we get it a dei of outcome, we get differences in hit our measurements that does that doesn't exist. If you want the AI, as a result, it has to be a part of our process. So diversity in all the ways that it shows up inclusive of people with disabilities and a variety of disabilities, right. And there's, but you have to have that, like I was talking about earlier, you have to have people with disabilities in your marketing team and your sales team, you have to, they have to be hired, and they have to be, you know, retained, and grown. Right, listen to given autonomy and a voice. You know, and, and that's the role of psychological safety and team environment. So you can get those innovative solutions. But there needs to be equitable standards and systems access, removing the obstacles, providing whatever kind of, you know, I don't know, if you use the word accommodations, maybe it's just like, this is the kind of setup that I need. So it's, you know, like, you know, I might have a bad back. So I should have some sort of way that I am set up for success with my workstation. So what like why, let's, let's set that standard, to your point, like this should just be a given on any individual level.
 
<strong>Michael Hingson ** 41:23
So the the, we'll go ahead. And then,
 
</strong>Kim Clark ** 41:27
you know, so equitable access, so you're removing any kind of barriers, you're setting people up for success. You're compensating people, you know, equitable levels, promotions, sponsorship, opportunities, etc. So you're not holding people back. So equity, and then that inclusion is this ongoing verb, it's an ongoing action, it's minute by minute, moment by moment, paying attention, looking around to say, who's not here, who should be here? How are we designing this program? Are we leaving anybody out? Why do I Why do I not have representatives from that community as part of this conversation, so I can make informed decisions? Why am I not learning more directly from that community, so I can be an advocate for them in rooms and spaces where they may not be. So it's an ongoing thing that happens. So when you embedded in your systems and within your teams, and you're in, you've got it in your processes, whether it's from an organization as well as your team environment is how you operate within your team, that impacts the content, the calendar, the impact of your work, the words that you use, the visuals that you choose. And therefore you're going to start having evidence of that work showing up which is going to lead to those outcomes.
 
<strong>Michael Hingson ** 42:51
It's, it's interesting to, to think about all this, and I recognize the value of communications. And what you do is extremely important. But we are not seeing tremendous yet paradigm shifts in attitudes. So for example, I mentioned that in reality for persons with disabilities, when companies think about us, which they often don't, but when they do, or, as the discussions occur, it should be part of the cost of doing business to make an inclusive environment for all. So company, companies, for example, provide windows for you, for sighted people to look out. They also provide windows to be open to cool or allow heat in or whatever. companies provide fancy coffee machines to give their employees something that that they like and the company's value, providing that stuff, to a large degree, companies provide lights, for all of you to be able to see to walk around to look at your monitors and so on. In fact, companies provide computers and monitors, and will spend a great deal of money doing that. But if a blind person comes in, for example, and says, I need screen reader software to be able to access the computer you provide immediately, resistance goes up. Why is going to be? Yeah, because we're not yet valued sufficiently. And people can say that's not true. But the reality is it is otherwise they would recognize that the cost of doing business ought to include us. Those coffee machines, for example, are often touchscreen, which makes them harder to use. Now there is a way for me to be able to use a touchscreen device by accessing someone who can read the screen and there are services that do that. Then you get resistance again about even using those. We still have not come anywhere. Close to recognizing that persons with disabilities have the same or ought to have the same equal rights. Or I think as Jacobus tenBroek, the original founder of the National Federation of the Blind, a constitutional law scholar would put it, we have the same right to live in the world as everyone else. But I don't think that this society has gotten to that point yet. And we can communicate, and what you do helps. But again, it comes down to how do we truly make a major shift in attitudes?
 
</strong>Kim Clark ** 45:35
I would say it's the role of the communicator and the content creator, how are we telling their stories? How are we deferring and handing the mic over? What kind of videos are we producing? What you know, we have to be proactive in this and helping people understand what the opportunities are. So it's communication, it's telling stories, it's getting giving visibility, and, you know, driving that accountability, you know, starting with our own channels, but you know, we, especially for those of us who are internal communicators, we have access to HR, these are our stakeholders and business partners, we have access to it, we have access to customer care, we have access to facilities, you know, I've had many situations where, you know, I'll, I'll be working with a client, and they're like, We are renovating our offices, and I said, Are you working with various, you know, people with disabilities and your design of your office spaces, there's racism and how seating charts are decided, you know, you know, in facilities, layouts, that's something that has to be addressed. People who are wheelchair users cannot reach the mugs in the cabinet in the cupboard. That's not okay. You know, putting power strips under desks, where women with skirts, you know, have to climb underneath the desks in order to plug in their charger, you know, so, we have to understand and there is a wonderful research report that I refer to in the book, the conscious communicator book from Korn Ferry, talking about the, you know, kind of design of what they use it first, the crash test dummy, as the reference, the reference for all, you know, crash tests that do not take into account women's bodies, or pregnant people, you know, etc. And it in it spawns out from there, not just in crash tests. But I highly recommend people to read that research report, and just talk about this reference man leaves most of us out. And so in the design of our facilities of our seating, the design of our communications channels, how we are communicating when the words that we're using the visuals that we're using, we that is the power of communications and setting up narratives and setting standards of the shared language and how we are going to address you know what we've been so oblivious, to dealing with, up until this point, the opportunity, the potential of flipping through communications is exponential.
 
<strong>Michael Hingson ** 48:28
I was watching the news this morning. And yes, I use the word watch. I have no problem doing that. Because as we know from the dictionary, the word to to see is in part described us to perceive. It doesn't necessarily mean with the eyes. Anyway, I was watching TV this morning. And listening to a report about the Orion spacecraft that was launched, traveled around the moon came back successfully, really super. And a discussion of the fact that maybe by 2025, we'll have the first woman and or the first person of color to walk on the moon. Why not a person with a disability? Why not a blind person? Why not a person in a wheelchair? Why not a person who happens to be deaf? Why not all three, I haven't seen Jeff Bezos in any of his launches. I may have missed something. But in the rockets in the people who took into space, I haven't seen that there were any persons with disabilities and Branson sort of the same way. The fact of the matter is that there is so much yet to be done. And we have and should not take the approach of violence and I know that that has happened with with race to a large degree look at things like the George Floyd thing which should never have happened, but at the same time, somewhere along the line We have to have a major attitudinal shift. And that people need to recognize that we are as valuable. And as you pointed out with the whole curb cut effect. And as I mentioned with VoiceOver, for example, on the iPhone, it can be such a tremendous tool to aid in so many ways so that people could focus more on watching the road rather and listening, rather than what we do today. But we haven't got there yet. Which is, which is truly unfortunate.
 
</strong>Kim Clark ** 50:35
And I and I, I fault paradigms, over generations, where, you know, people with disabilities have always been among population, but that value of economic viability has taken precedence and priority over human experience, and leveraging leveraging all the beautiful differences, you know, and taking advantage of the talent and the expertise of how, however people have come to be. And that's a paradigm shift. It's a story and a stereotype and a narrative that has continued and been unquestioned, which is part of its intent is to not question it. And that's the paradigm we have to question I used to teach a, I still teach at San Jose State University, but a class that I used to teach was going back to my point earlier of what's being emphasized and what is being de emphasized. So when, when we are looking at our dei communication strategy, when we are looking at narrative, we have to be looking at who's been left out historically. And question that and say, No, that's unacceptable. That's not That's not how we roll. That's not where we're going to be like moving forward. And truly bringing in that, you know, because one of the things that I that I constantly have to work communicators through is the tokenizing. of folks. So you're mentioning Jeff Bezos hasn't had a wheelchair user in his rockets. I should have? Well, but I could foresee that there could be a tokenization of someone with disabilities, sure photo opportunity for a PR opportunity, right? We fall into that trap as communicators, like, oh, well, we need to have in this photo, we need somebody you know, who's different, you know, different skin color, you know, gay, you know, a woman, you know, those kinds of things, somebody with disabilities have physical disability, we need to have physical disability versus neurodiversity. Because we can't see that in the images and make our point, that we're a diverse group, right? So what we end up airings, we end up on the tokenizing side of the spectrum. And we need to provide more understanding and context around the people who are involved in whatever it may be riding in a rocket. Why the and the value that they bring to that experience? So what you know what, what kind of feedback, what are we going to learn from a wheelchair user who's going up in a rocket? What are we going to learn from that person, not just from that identity, but all that they can bring to the table of who they are.
 
<strong>Michael Hingson ** 53:24
Until we truly recognize that there is that kind of opportunity, and that people who are different than us are not less than us, it will be very difficult for us to move forward, whoever we are. And so I agree with you that the the immediate reaction wouldn't be tokenism. And that's what we have to avoid. But I think we can get there. But it is just a process. And it is something that we really need to do more to make happen. And I and I do hope we'll get there. But we do have a long way to go. And as I said, What makes it doubly frustrated is disabilities are the second largest minority in our country. And yet it is the most ignored minority by far. And so it is a mitten issue. Um, you mentioned your diet, your documentary early on, is that available where people can see it?
 
</strong>Kim Clark ** 54:27
It is online that you can rent it for like $1.99 because this was 2006. And, you know, don't judge me for my hair and my clothing choices at that. But yes, it's online. It's called God and gays bridging the gap.
 
<strong>Michael Hingson ** 54:44
Cool. And I think that I hope people will watch it. I think that will be kind of fun. Well, you wrote a book and we've talked about it. We've referred to it a bunch and we've also talked Talk about the fact that you wrote it with someone. But it was a number one Amazon bestseller, which is really cool
 
</strong>Kim Clark ** 55:05
in all three formats. So I'm very grateful for people who had been following us all year in 2022. We launched it in September, but our following just built more and more throughout the year. And they really showed up on the day that we launched it. And we are so so grateful. And it continues to show up around the world, people writing me and my co author Janet Stovall with you know, they're, you know, this is what I'm doing with it, I heard from a graduate student, who has said, I've come up with an assignment for the class, I'm teaching based on your book, which is wonderful, because as a San Jose State University lecturer over the last 20 years, I am building a course based on the book four year universities, colleges and junior colleges to have a course that's actually I'm going to be teaching, teaching a version of it, but I'm also going to make it available for educators. So it's available for corporate communicators currently. Now, anyone who does any kind of content creation, also people managers, it is very helpful. Can an individual take what the model the depth Model D PTH? That's our framework. That's kind of the secret sauce of the book. Can they apply it to themselves? Absolutely, absolutely. But we are making it available as well to universities, because we want communicators who are coming up, you know, and, you know, not everyone is going to go to universities and colleges, I recognize that. So it's available for others, I will have online courses available, I will have a book club and a conscious communicator community that I'm launching. So there's all kinds of different ways to access the content and practice it with other folks. Because that's, that's, you remember that I am, I'm about action, I am about evidence. So this, you know, everything that I'm going to be rolling out, aligned with the book, but also within the course, etc. is all about accessing the content, practicing it together and being in a community that is being very intentional about this work.
 
<strong>Michael Hingson ** 57:17
So what kinds of things do you teach? To help people understand not to say stupid? What's the word? Oh, yeah, stuff. That's it. That is not really what you wrote for the original title, but it serves the
 
</strong>Kim Clark ** 57:29
purpose. No, yeah. And that, that shows like The conscious communicator, part of the tighter title that was me. And then Janet had the second half, you know, you know, I'm not saying stupid stuff.
 
<strong>Michael Hingson ** 57:45
People are wondering what we're laughing about. The actual first two letters are sh and we'll leave the rest alone. Yeah,
 
</strong>Kim Clark ** 57:50
there you go. It has an asterix in there just for to be family friendly. But yeah, so it's it's been so the kinds of things that I'm most asked to speak about. I do workshops as well, but I do a lot of speaking engagements and consulting. Specifically around the most popular topic is from unconscious bias to conscious communication. So it's that the role of unconscious bias in Korea it that impact of bias in our communications, which can end up showing up like performative communications, it ends up looking like microaggressions. And so understanding ally ship and advocacy as an as a communicator and content creator, what's our role there? There's also a concept called majority coding, C O D ing coding. And that is about making sure that the dominant narrative is sussed out from our communication. So we are not reinforcing status quo unintentionally. Where do we disrupt that status quo in our narrative, you know, to the points that we've made over and over again, you know, during our talk today, being disruptive in that and so cultural appropriation, you know, when we're supporting events, and we have pictures of employees with culturally appropriate attire during Cinco de mio or Native American Heritage Month, you know, like really making sure that we're educating our employees that we are, you know, not reinforcing any kind of negative stereotypes around particular communities. So that's where we start my call. That's just that all that that I just said is where we start. So this is a practical application kind of lab experience whenever I do a speaking as well as workshops, and then there's the whole work around the book itself of the depth Model D PTH. What does it stand for? So, so depth The whole point is, you'll see this on the cover of the book is helping communicators bring depth to their organizations. So it's an acronym though it is D is for deliberate. E is for educated. T is for tailored. Sorry, I've got the P. P is for purposeful. T is for tailored, and H is for habitual. So it's a framework to be strategic and proactive. So you're no longer knee jerk reactions. When a social justice, you know, issue happens. You have the infrastructure, you have the relationships, you have your content, you have the people in place, you have the funding, you have everything that you need to be proactive. And we tackle things like, let's literally talk about PACs, political action committees, and what those what the companies that we work for are giving money to legislation, people will say, let's leave politics out of the workplace. Well, I'm sorry, but yeah, yeah, that we need to talk about that we need to have that kind of exposure to understand that companies are entirely making so many business decisions based on political situations, legislative support, tax, you know, benefits. That's why, you know, moving people to Texas, and I'm like, Oh, my God, Roe v. Wade, you know, you know, that kind of thing. So, we have to talk about those kinds of things and help communicators understand where the system has been designed to be performative. That's what we're hired for, rewarded and recognized for and how to disrupt it. And what do we need need to do to go backwards into the systems and processes to ensure that we are actually transformative, and that's what we're rewarded and recognized for, to help because there's, there's no doubt in my mind and, and 1000s of other people's minds that D AI is the transformation of the business going on right now. And if you do not do this as the business, you will be irrelevant within the next five years, just like digital transformation, if you didn't get on board, you're not here anymore. The same thing is happening with Dei. And we need to understand this is that strategic business transformation of the business, and communicators play an exceptionally important role in this work.
 
<strong>Michael Hingson ** 1:02:36
I was talking to some people yesterday about podcasts and their people, roughly my age. And so I'm 72. I admit it right. And they said, We've never listened to podcasts. Tell us about podcasts. And, you know, we're kind of old. We don't deal with that technology. And my, my immediate reaction was, that's a great excuse. But why do you put up the barrier to make it more difficult than it needs to be? And by the time we were done, they were going to go off and listen to unstoppable mindset, which I'm preparing. Everybody should? Everybody should? Yes, that's right. But the reality is that we all need to practice keeping up. And it challenges our minds, when we work at keeping up with whatever it is, whether it's podcasts and doing something like this, or just dealing with iPhones, I know any number of blind people who I see on lists who say, I need someone to tell me how to use this, or use this iPhone or use this technology. No, but what they don't do is go research it, they don't go look for it themselves, and do more to stretch and grow by learning to do it. And I understand there come times when it's necessary to have some help because a lot of times when I go research how to do something. When I go search to search for it on say Google, I see links to tons of videos and I ignore the videos mostly because they don't describe very well what they're doing in the video and they don't give me information. It's an easy way but it doesn't really help everything. So I go past the the videos to get to the other information stuff. And most of the time I can find enough information to tell me what I need to know. But we we really work as a society. It being often too lazy and not learning to research and not learning to keep myself constantly growing. When my wife passed away, the first thing or one of the things I started to say is you know I have to move on and it took me a few days to realize why I was uncomfortable saying that. And the reason I'm uncomfortable saying it is because I'm not moving on. She's with me. She'll continue to be with me, but I will move forward It should, we should all move forward, we should always work to move forward.
 
</strong>Kim Clark ** 1:05:04
Wow. Thank you for sharing that. And absolutely, there's, you know, there, there's chatter amongst the DI practitioner world that talks about, all right, well, if you learn to how to use a phone, because you feel like you have to, and there's so many other experiences that we that we can refer to, in addition to the phone, you know, being racist, or sexist, or, you know, etc, ableist, you know, it's just a matter of just doing it, just do it, you can you can learn a phone, you can learn to be anti racist, it's, it's a matter of being allowed, allowing yourself to learn, and make room and space, you know, for that learning, and seeing people with disabilities for their, you know, humanity, and what we have in common, and how needed unnecessary. Everyone is in society in this work, and to move forward in that work to your point, it's, it's necessary, and it's just basically required as a citizen of the global Earth. Really, you know, it's just like, this is just who we are. And this is what we're about. And this is, this is part of, you know, leading a very meaningful life is, is is doing that learning, no matter how uncomfortable it can be. It's the benefits are way outweigh the risks.
 
<strong>Michael Hingson ** 1:06:33
You mentioned politics and all that. And one of the things I've read on a number of occasions, or articles or commentaries about conversation, and that in our world where we have become such a fractured country, when it comes to political views, especially in the previous administration, according to the people who write some of the things that I've read, we've lost the art of conversation. Do you think that's true that we've really lost the art of conversation? How do we get that back? How do we learn to step back and say, Hey, talking about differences in different views isn't a bad thing, as long as we keep it in perspective, that everyone has the right to an opinion. But we do need to have a moral standard that we go by as well?
 
</strong>Kim Clark ** 1:07:24
Well, if we think about the workplace, and it comes from, you know, the environment that we grew up in, and then we bring that environment, to the workplace, and what what we do not have, or any kind of decent role models around having conversations outside of our comfort zone, because whatever environment that we we were raised in, whatever what was rewarded in the environment that we were raised in, and, you know, what we're bringing into the workplace culture is afraid to say the wrong thing. We don't have, it's not only that we don't have any role models on how to foster a learning environment. It's, you know, it's, it's, we have terrible examples, not just that we don't have any we have, and then the ones that we have are terrible examples. You know, like, we only see that the options are calling out, you know, for example, when there's a lot of options that we actually have on our tool, but to have to look at valuing a relationship with a colleague, in a way that we can have productive, maybe even healing conversations, but we don't, we're so rewarded within a capitalist corporate environment of getting it right the first time, you know, part of the bias of professionalism, which is an excellent article by Stanford innovation review, talking about the bias, they did the curb cut effect as well. But you know, talking about the bias, professionalism, it shows up in perfection, for example, perfectionism. And so there's the status quo, that is in the subtext of our corporate cultures that actually prohibits the the learning capacity, the curiosity, the willingness, the permission to explore these conversations amongst colleagues in a healthy productive way. So first order of business, go do your own research. Don't lean on somebody, like I shouldn't be only tapping into you on things that I could Google, right. But do I want to hear about your specific experience? And how communications and channels can be, you know, connect more with you? Yes, I do want that input. But are there things that I could go and learn on my own? Absolutely. Now, but I have to check myself and make sure that I'm in a place of listening and learning And then I shut the crap up, you know, and that it's not that I am in that place of humility, and, and valuing your specific experience. But, you know, I'm not rewarded for that in a corporate environment, I'm rewarded for having all the answers for getting it right the first time for being extroverted for you know, pushing things and making things go fast, and least resistance, you know, allowing bias to inform my decision making. And you know, what, we'll fix it later, or, okay, well, it doesn't work for, you know, blind folks. But you know, we'll do that in the next round. And then we never get to it because our budget got cut, you know, so it's like, these are the things that we need to challenge and and understand that we don't have role models, and we have terrible role models. And so looking at what that bias of professionalism is actually keeping us oblivious, and keeping us from growing beyond what has been allowed before to the point of really honoring, and learning and keeping our egos in check. That's really key in order for us to foster that learning environment, especially in the workplace. So we can begin to do the real work.
 
<strong>Michael Hingson ** 1:11:27
Well, the the, the comment about, well, we'll get to it in the next round immediately, puts a value on one thing over another, rather than truly being inclusive. And, you know, as far as this whole concept of, we have our role models, whatever they are, we have our own experiences, and so on, I feel so blessed with doing this podcast, because I get to hear a lot of different viewpoints, and brought that on myself. But every person I get to talk with, has educated me and has taught me things and I've changed some of my views and my language. And I think it should be that way. And so for you, for example, you may go off and do more research after this conversation, and you may find some things that you question about what I said, I hope you'll come back and, and even if it's an email that we talk about it so that we we both can come to consensus, which is what conversation is really all about. We may not agree on everything. But if we don't talk about it, we'll never learn.
 
</strong>Kim Clark ** 1:12:41
And we are so important, and leverage each other's strengths. So if I'm responsible for my communication channels, and they're not working for you, I have that power and privilege to make the changes, but I don't know what to do. You have that experience and knowledge and stuff. So it's like, you know, I can't lose, it goes both ways. And I hear these, you know, I have clients who have, you know, harassed her saying, like, Okay, our leadership is all homogenous, white males, for example, able bodied, etc, etc. And they are, but they have they, but we're looking to them to make these decisions and make all these challenges. Well, they don't know the experience of the people that that need to be more intentionally included in our culture.
 
<strong>Michael Hingson ** 1:13:30
So you don't know what they don't know.
 
</strong>Kim Clark ** 1:13:33
And they don't exactly and they're used to knowing all the answers. That's what they're rewarded for. They didn't get to that level, because they're awesome at Dei, right? They weren't that was not part of the reward and recognition and promotion system that got him to the level that they're at. So I have some empathy for leaders. And yeah, budgets are moral documents. So they have budgets, decision making power, they have resourcing decision making power. So go to the people who have the answers that know what needs to be done, and you fund them, do what you have the power and the capacity to do and learn from them. Because they don't have the budget decision making power. They don't have the resource decision making power. But that's where you collaborate. That's where you leverage each other's privilege and power and influence and knowledge and expertise. You work together on this, you know, so I can't expect, you know, a CEO to have all the answers. And we should not expect that person for them to feel like they have to have all the answers. I don't think we're setting them up for success. But we do have to set the expectation of like you do have about budget and resourcing and decision making power you do have that. So you need to disseminate it in this way and empower the work to be done and you're learning from it all through the process. To be effective,
 
<strong>Michael Hingson ** 1:15:02
you mentioned that your book was a number one bestseller, and all three forms what forms.
 
</strong>Kim Clark ** 1:15:07
So we have, we have hardback, paperback, as well as ebook. And in the spring of 2023, we will have an audio book, which will be a slightly different take with more storytelling etc. And so for those who have read the book, please leave reviews, please tell us your stories and how you're applying the book because we will be using those reviews and storytelling as we as we record the audio book. So did we really
 
<strong>Michael Hingson ** 1:15:35
publish it? Did you guys publish it yourselves?
 
</strong>Kim Clark ** 1:15:38
It's a hybrid publisher called publisher purpose that supported us it was there was no issue and being able to bring them this idea. It was like a done deal. They understood the value and the importance of it right away. So we were able to control the creative aspects and you know, the content excetera. And then they did all the parts that we didn't care about learning about, which is, you know, Library of Congress and ISBN numbers. And I don't want to do that, you know, and we wanted to go quickly. So that's why we didn't like go to New York, because that's 18 months to 24 months turnaround, and we wanted to move much faster. And so from writing from from signing with the publisher to publishing, it was actually one year, September to September. And again, the title is the conscious communicator, the fine art of not staying stupid. Sh asterik t. So pretty easy to find by Kim Clark and Janet Stovall.
 
<strong>Michael Hingson ** 1:16:42
Well, how can people reach out to you, especially now that you're on your own? And how can they Yeah, with you, and so on.
 
</strong>Kim Clark ** 1:16:50
So my website is Kim Clark <a href="http://communications.com" rel="nofollow">communications.com</a>. And I offer free strategic consultations for for for folks that you know, first having conversation, but I do an awful lot of speaking, training, and consulting. And then as I mentioned, inclusive communications guides, and I will be having online courses made available as well as a book club. So get the book, join the conscious communicator community, and we're gonna go through the book all next year together as a community.
 
<strong>Michael Hingson ** 1:17:24
Well, that's as cool as it gets. And I hope people will do that. And I'm gonna go work at doing that as well. I've very much enjoyed doing this. And I when people say how long are your podcasts? They're roughly an hour. Well, we have now been doing this for. Yeah, we've been doing this for a long time. Tim, you're now doing it for 77 minutes, I think. I think people have heard from us enough for today. But I want to continue this discussion.
 
</strong>Kim Clark ** 1:17:53
Thank you, Michael.
 
1:17:54
Thank you. And now tell us about your so you had me up here on your webinar or your your interview on YouTube last week. Tell us about that, if you would before we go.
 
1:18:05
So prior to the book launch, Janet Stovall, my co author, and I put out the conscious communicator q&amp;a. And so we have a YouTube channel, where you can go to and see how we interview each other based on questions that we would get from our clients. And so how not to be performative during Black History Month, or how to go beyond the land acknowledgement. How do you handle hesitant leadership? So we built this YouTube channel all around that. And since the launch of the book, I'm putting up interviews with illustrative experts like yourself, talking continuing to go deeper into the conversation. And so yes, I'm excited about putting that up and talking about how communicators specifically, we get into the nitty gritty like the things that we talked about. Here we go deeper, you and I, around specific practical actions that communicators and content creators need to do around making our, our messaging our narrative and the technical aspects of our channels, more of a connection point and useful for people with low vision and blind.
 
<strong>Michael Hingson ** 1:19:21
And how do people find the YouTube channel?
 
</strong>Kim Clark ** 1:19:25
The conscious communicator. So if you just put that in, and you say, yeah, maybe just put them on YouTube. And then I have an Instagram called Constant conscious communicators, I believe is what the handle is for Instagram. Yeah. I'm primarily live and active on LinkedIn, which is dei communications, Kim Clark, and as well as my co author Janet Stovall, she's mostly active on LinkedIn, and Instagram as well. Well, we'll
 
<strong>Michael Hingson ** 1:19:52
have to somehow invigo JANET to come on and one of these as well. I'm gonna leave that
 
</strong>Kim Clark ** 1:19:57
to you. She's amazing. She's amazing. Well, thank
 
<strong>Michael Hingson ** 1:20:00
you very much for being here. This has been, needless to say fun. And I learned a lot and joyful and it's great talking with you. So I hope people will give us a five star review after listening to this, even though it went a little bit longer than some but it time really passed. And you and I had a lot of fun, didn't we? Oh,
 
</strong>Kim Clark ** 1:20:22
absolutely. Michael, I really, really genuinely appreciate this conversation. And thank you for your support, and sharing your experience and expertise with communicators, people who aspire to be conscious communicators. Thank you for all that you do. Thank you. Well,
 
1:20:39
as I said, We'd love a five star review and rating from each of you listening to this. If you'd like to reach out to me, I'd love to hear your thoughts, please do so you can email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. We haven't really talked about accessibe, which is a company that makes products that help make websites more usable. But we're really here to inspire this weekend to teach us all that we can be more unstoppable than we think. You can also learn more about the podcast by going to our podcast page, www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So however, we'd love to hear from you. And wherever you are, we want to thank you once again for being with us and putting up with us for all this time, both of us. And once again, Kim, thank you very much for being here and giving us the benefit of all your wisdom and knowledge.
 
<strong>Kim Clark ** 1:21:34
What an honor to be with you Michael, thank you for having me.
 
</strong>Michael Hingson ** 1:21:42
You have been listening to the unstoppable mindset podcast. Thanks for dropping by. I hope that you'll You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Conscious Communicator Practitioner with Kim Clark</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5e4bcbe1-e871-487e-a29a-a74ef30deafd.mp3?source=rss&amp;ext=asset.mp3" length="57981312" type="audio/mpeg" />
<itunes:episode>105</itunes:episode>
</item>
<item><title>Episode 104 – Unstoppable Photographic Storyteller with Marlana Semenza</title>
<guid isPermaLink="false">https://pinecast.com/guid/7aa281cd-b4c3-4e8b-a15a-ab4ff9697cd2</guid>
<pubDate>Fri, 24 Feb 2023 10:00:00 -0000</pubDate>

<itunes:duration>00:52:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9ed5f0ce-bea1-4621-bfd0-092c2bf7e444/UM104-Marlana_Semenza-Coverart.jpg" />
<description><![CDATA[<p>Talk about a particular event shaping your life, while earning a degree in photography, Marlana Semenza stepped onto a tour bus and began an adventure and a career. In this Unstoppable Mindset episode, you get to hear from Marlana about how she was hired by WWE as a photographer and suddenly found herself on a bus going to different wrestling events as a photographer. She always liked the camera and taking pictures, but with her new WWE, (World Wrestling Entertainment), a position she took her dreams to a whole new level.</p>
<p>On this episode we get to experience from Marlana her many adventures and experiences not only just taking pictures, but also how she evolved her camera knowledge into telling visual stories.</p>
<p>For me, this episode is extremely fascinating since, as a blind person, I don’t really do pictures. However, Marlena’s exciting and commitment rub off and I very much enjoyed hearing what she has to say. I hope you do as well.</p>
<p><strong>About the Guest:</strong></p>
<p>While earning a degree in photography, Marlana Semenza stepped on to a tour bus and began an adventure and a career.</p>
<p>She uses her unique background that includes storytelling, advertising, set design and location scouting to tell her client's stories in their most powerful way.</p>
<p>An international photographer and visual strategist, Marlana's client base has included athletes, celebrities, WWE Superstars and public figures including Miss North Carolina.  She photographs clients in person and now virtually through her service 'Photographer In Your Pocket.'</p>
<p>She is also the host of the podcast Your Iconic Image.</p>
<p><strong>How to connect with Marlana:</strong>
Website: <a href="https://www.marlanasemenza.com" rel="nofollow">https://www.marlanasemenza.com</a>
Instagram: <a href="https://www.instagram.com/marlana.semenza.photo/" rel="nofollow">https://www.instagram.com/marlana.semenza.photo/</a>
LinkedIn: <a href="https://www.linkedin.com/in/marlanasemenza/" rel="nofollow">https://www.linkedin.com/in/marlanasemenza/</a>
Facebook: <a href="https://www.facebook.com/profile.php?id=100063107685069" rel="nofollow">https://www.facebook.com/profile.php?id=100063107685069</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, once again, I am Mike hingson, your host and welcome to unstoppable mindset today we get to interview Marlana Semenza, who is a professional photographer and I think has some very interesting and clever things about photography that she wants to talk about. She has photographed celebrities, WW II, events and people and so on. And I don't know what all being blind Do I look at pictures? No, not necessarily, but I appreciate them. Although my favorite joke is although people say a picture is worth 1000 words, I would point out that it takes up a whole lot more memory. So do it that much. But welcome to unstoppable mindset. How are you?
 
<strong>Marlana Semenza ** 02:01
I'm well thank you so much for having me.
 
</strong>Michael Hingson ** 02:03
Well, thanks for being here. And Marlena also has her own podcast and we will get to that and talk about that as we go forward. I'm sure why don't we start a little bit by maybe you telling us just about you growing up and kind of some of the the early things, you know, to sort of set the stage for what you did with your life.
 
<strong>Marlana Semenza ** 02:21
Well, I was actually born in New Jersey, and then my mother transplanted me to Connecticut when I was about 10. We're in New Jersey. I was born in Morristown, New Jersey. Okay. Then, when we got to Connecticut, it was in Fairfield County, Connecticut, I was in New Fairfield, which is about an hour north of Fairfield. But it was great because I never really lived more than an hour outside of New York City for most of my life. So that's a very rich culture. And you have access to a lot of a lot of things. My grandfather, who I adored, put a camera in my hand when I was a kid. And that was his hobby. And I because I idolized him and wanted to do everything he was doing. Then it became my hobby, and then later on became my profession.
 
</strong>Michael Hingson ** 03:18
I was reading your bio, and it said that you stepped on a tour bus and began a speaking career. What's that about?
 
<strong>Marlana Semenza ** 03:26
Well, not a speaking career. I've
 
</strong>Michael Hingson ** 03:27
not a speaking career but a career. Yeah, adventure.
 
<strong>Marlana Semenza ** 03:32
I graduated from college with a degree in photography. And before I went to Western Connecticut State in Danbury, Connecticut. Originally, I was going to go to Fordham for law. And what happened was, I didn't really want to have all the college debt. So I thought, Okay, well, I'm gonna go locally, somewhere for a year and get some common core under my belt. And I don't know why. I never, it never occurred to me that you could make a living in the arts, I don't know where I thought all of the photos in magazines and things came from. But once I realized that you could actually do it for a living that hobby then became what I wanted to do. But about, oh, six months or so before I graduated, a friend of mine was working for WWE, which actually at the time was WWF and Stamford, Connecticut. And he worked in the graphic design department. And they were looking for somebody to work in photo editing. So I went down to apply for the job in photo editing. And my soon to be boss came into the interview. And by the end of the interview, he said to me, do you have a problem with airplanes? And I said, Well, no. And he said, That's good, because instead of photo editing, you're going to be my assistant and I was given the time to meet, which was in the evening. I stepped on a tour bus. I was they pointed and said this is your bunk it was me and I think it was six guys And I had never watched wrestling in my life. I knew nothing about wrestling. And the next morning, I stepped off the bus, walked backstage at the arena and looked around and went, What have I done? But it's, yeah, it was, once I got past the initial shock of it all, it was actually an amazing, amazing experience that I'm eternally grateful for. Yeah.
 
</strong>Michael Hingson ** 05:27
So you, you started a career and certainly an adventure. No, no question about it. I had some experience with photographers after September 11. I was contacted by I don't even remember who but it had to do with the fact that I think PepsiCo had been involved in a campaign to raise funds for the families of people who perished on September 11. And they wanted people who had become visible. And I certainly had in the one of the things that they wanted to do was to put pictures of people into ads in USA Today. And so one November day, and I lived in New Jersey at the time, we lived in Westfield, but one November day, in 2001, I went into New York and went to the photographs photography studio of Richard Avedon. Oh, and of course, Richard Avedon, with the time was probably the most famous photographer in the world. Anyway, we, he took a picture of me and Roselle, it took about 45 minutes all together, and it was done. It was very enjoyable time very pleasurable to spend some time with him. And there we were, and I still have that picture to this day, which is great, because he sent me a copy.
 
<strong>Marlana Semenza ** 06:54
I love that. And that. As soon as you said his name, several images of his just flashed through my head. Like, yeah, oh, well, um, there's one of a woman jumping off the sidewalk, I believe that's his image with a umbrella. And I remember, I think there was another one that he shot of, I want to say it was Marilyn Monroe and Arthur Miller. But anyway, there's, there's several different images that I that popped into my head.
 
</strong>Michael Hingson ** 07:33
It was a very, as I said, pleasurable experience. And he was a person who clearly knew what what he was doing. And, you know, a lot of people said, Oh, you're going to be there all afternoon, because photographers take a long time. And clearly, it wasn't that way. He knew what he was about. He got the shot set up that he wanted, and we were done.
 
<strong>Marlana Semenza ** 07:55
Yeah. And, you know, it's interesting that you say that, because I've had people say to me, you know, do you work with assistants? And what kind of equipment do you bring with you to various sessions and things like that. And maybe it was all the years that I spent in studios, and lugging all kinds of gear around and things like that. But if I can't carry it on my person than in my head, I don't need it. And I think part of that also came from because I photograph weddings for a brief period of time in my life. And it's just that being free to kind of run and gun and, and use whatever you see and had the fluidity and the flexibility. And also to i i don't like a whole lot of people on set. I like it to be whoever I'm photographing and me because this is what we're going to make together.
 
</strong>Michael Hingson ** 08:49
You talking about. This just reminds me of the times after September 11. For me, when people started wanting to come in interview me the press heard the story. They got a hold of it, especially after appearing on Larry King Live. And literally we had hundreds of people, over a few months come to our home. And we had a number of television stations from around the world. And we had everything from one or two people from one station who came set up, did their interview and so on. All the way up to 14 people from one Italian station, who came in it took 14 People they felt to do the interviews, which was amazing. A couple of people just stood around and directed and didn't really do anything. And they had a number of camera people and it was just incredible. The number of people who came for that interview and we always wondered why but everyone is different.
 
<strong>Marlana Semenza ** 09:46
Yeah, you know, I sometimes wonder when people do that why? And you know, I have to say all of the photographer's that took the images from 911 because I lived up in Connecticut at the time You're right across the river really? Right? Um, I would not have been one of those photographers, because I know me and I would have been running and it would not have been a matter of, oh, let me capture this. And no, I would have been running,
 
</strong>Michael Hingson ** 10:18
as opposed to the two French photographers of the French people who actually recorded and had the first real recordings of that day, having seen the first plane go into the building, and they were there covering one of the fire stations, but they got probably the best early coverage of everything that eventually went into a documentary.
 
<strong>Marlana Semenza ** 10:40
Yeah, yeah, I give them all credit. But I would not have been wondering, yeah.
 
</strong>Michael Hingson ** 10:46
Well, I don't know you've done pretty well tell us more about WWE. So they showed you where your bunk was. And there you were. So tell us about that.
 
<strong>Marlana Semenza ** 10:54
Yeah. And I didn't even go away to college. So for me to climb on that bus and be a part of this. And for the first, I don't know, several months or so, it was showering in the arenas and get climbing back on the bus and going to the next place. And the job was held for me while I went back and finished my last semester at school. But, you know, then after that I graduated there were only maybe, I don't know, a handful of women on the road at that point. And so one of the producers and I, once they, once they decided, you know, I didn't have to ride the bus with the guys anymore. I got to go actually in a rental car and sleep in a hotel, like a, like a big girl. Christina and I traveled together a lot. And so that was nice, too. Because what that also allowed I was young, I was, you know, very, very early 20s. So that allowed me to be able to sometimes fly into a location early or out of a location later, if I wanted and be able to see a lot of the country. I saw 32 states and three years and a lot of them more than once.
 
</strong>Michael Hingson ** 12:09
What was it like being on the bus with with those guys, it had to be a little bit intimidating. If for no other reason being a woman or not, there are a whole lot bigger, and they're wrestlers. And you're not?
 
<strong>Marlana Semenza ** 12:21
Well, the fortunate thing is I didn't have to be on the bus with the wrestlers. That the bus that I was on, we were all of the people that had to be first at the arena. So it was my boss who was the head of production for for all the live events, my boss, the sound guys, the the riggers, things like that, that had to get the lighting, all set in the arena. So that's who I traveled with the wrestlers. The funny thing about it is most of them became almost like Big Brother ish to me. I am not a big girl. So I literally came up to most of their chest. And, you know, it was, it was just an amazing time and an amazing experience. And a lot of them were friends of mine up until, unfortunately, most of them are deceased. Now, the people that I worked with, but it was just a great time, it was a really, really great time.
 
</strong>Michael Hingson ** 13:29
But they valued you and they respected you. And do you think that they treated the other people all the other people that you rode with sort of the same way? Or were you special to them? Because you weren't,
 
<strong>Marlana Semenza ** 13:44
I mean, you know, you always have guys that are going to push it and and see, you know if they can get a rise out of you or, or, or try and review or something like that. And you know, we were no different. But at the end of the day. A lot of the things that other people may have experienced and I don't know what other people's experience was. But I know for me, I didn't have I wasn't put in bad positions. I wasn't put in, you know, they were they were good to me.
 
</strong>Michael Hingson ** 14:19
What great memories, huh? Yeah, that's cool. And then you got to go. Not on the same bus. Why did that happen? Just because you rose through the ranks and became kind of more of a of a higher end person or what? Oh, God,
 
<strong>Marlana Semenza ** 14:34
no. Just checking. I think it was just, you know, let's give the girl a break. Get her off the bus. You know, and I didn't really have to be there. At the time that everybody else has rode that bus had to be there. So I think it was just a kindness on my boss's part.
 
</strong>Michael Hingson ** 14:57
me recognize that you could be more efficient doing other things rather than just sitting around or sitting around waiting.
 
<strong>Marlana Semenza ** 15:02
Yeah, that can very well be the case. Well, well,
 
</strong>Michael Hingson ** 15:06
well think good thoughts. Yeah. How long did you do that for WWE for years? Well, then what did you
 
<strong>Marlana Semenza ** 15:15
do? I've always been freelance my whole life. So from there, I actually got off the road and did a bunch of work for a cartooning and animation company also. Because I had a minor in illustration. So I, that company we did the monsters comic book and the Tom and Jerry comic strip and animation sells for various places that were limited edition. And from there, I got to go out to Comic Con in San Diego with them, which Oh, boy. Yeah, I'll tell you. You think wrestling is crazy. Go to Comic Con. Tell us a whole nother experience for me.
 
</strong>Michael Hingson ** 15:55
I've never been to Comic Con. I've heard about it, you know a lot. But I'd love to hear some of your experiences.
 
<strong>Marlana Semenza ** 16:01
Um, once again, I was surrounded by people from people in Halloween costumes, pretty much in a dressing up as this superhero or that superhero. And when we went out there, it was when we were doing the monsters comic book. So we had Pat priest who was Maryland monster and Butch Patrick, who had played any monster out signing autographs and signing the comic books. And so, you know, we got to spend some time with them. And, you know, comic book artists are amazing artists, also. So, but there was a little bit of Have you ever seen the Big Bang Theory? Oh, lots. Yeah. Okay. I'm convinced. I saw lots of Shelton's and Leonard's and Rogers and Howard's walking around. Any pennies? I'm very, very, very think that. Yeah, I think the pennies were mostly the actresses that were paid to be the superheroes.
 
</strong>Michael Hingson ** 17:11
Got it. But you But you saw lots of the other characters?
 
<strong>Marlana Semenza ** 17:15
Oh, yes. Without a doubt, without a doubt.
 
</strong>Michael Hingson ** 17:18
Did you ever were any of the actual actors ever? There were like Jim Parsons, or any of them today?
 
<strong>Marlana Semenza ** 17:26
No. The only other than Pat Preston. Which Patrick the only other celebrity that I recall seeing there was Lou Ferrigno.
 
</strong>Michael Hingson ** 17:35
Oh, the Hulk.
 
<strong>Marlana Semenza ** 17:39
The original Hulk,
 
</strong>Michael Hingson ** 17:40
who original? Well, not the original one, but because it goes back before the cartoons. Yes. But original series. Yeah. Well,
 
<strong>Marlana Semenza ** 17:47
I guess what I'm getting at is that dates me but that's okay. I saw that hook. And then I used to also work with the other Hulk in wrestling. So yeah, yeah. Yeah.
 
</strong>Michael Hingson ** 17:57
Yeah. I mean, for a while original one. Yeah, he Well, there you go. See? Well, when hoax can can protect the body so it's okay. So, what did you do at Comic Con, you took pictures?
 
<strong>Marlana Semenza ** 18:10
No, actually, because when I worked for the cartooning and animation company was called animated arts. I was actually an artist assistant. So backgrounds and things like that the reason why they took me out to ComiCon was, so I could help be talent relations, because of my background with wrestling, and working with all of them. So that was mostly why I was. So what do you mean by that? I'm just getting people where they need to be when they needed to be there, making sure that they had what they needed. That type of thing.
 
</strong>Michael Hingson ** 18:49
So I know COVID has affected Comicon. Needless to say, but at the same time, I think we had ComiCon this year. Have you been
 
<strong>Marlana Semenza ** 18:57
back? No, I have not. I haven't been in years.
 
</strong>Michael Hingson ** 19:02
Do you want to go back?
 
<strong>Marlana Semenza ** 19:05
I would go back to work it again. I'm not a good I'm good in production. I'm not so good in the stance.
 
</strong>Michael Hingson ** 19:18
Not a good tourist. I'm not like rather than working.
 
<strong>Marlana Semenza ** 19:23
Yeah. Let me get my hands into it. And I'm better.
 
</strong>Michael Hingson ** 19:29
Cool. Well, so as a as a photographer, you must feel you do things that that make you stand out or make you different from other people so that people want to hire you what makes you different? What do you think makes you different than other photographers in the world?
 
<strong>Marlana Semenza ** 19:51
I think part of it is background. But I would also say another part of it is at the end of the day, I'm really not in the photography business. I'm in reputation business. So, because of that, it's, you know, photography is obviously the vessel that I use to help people tell their stories and stand out and create a reputation. But that's really the business that I'm in, not so much the image taking for the image taking sick.
 
</strong>Michael Hingson ** 20:21
So you want to tell stories,
 
<strong>Marlana Semenza ** 20:24
I want to tell stories, but I also, my job is to take what makes you valuable and unique. And relay that to the people that need to know it in a way that will connect. So it's, yeah, it's it's more than just the capturing of an image, there's a lot of strategy that goes into it. There's a lot of, okay, well, how can we make this effective? How can we, how can we make it connect these images connect and unique for the person that they're being created for?
 
</strong>Michael Hingson ** 21:01
So you have to develop a good, strong relationship with the clients, the people that you're working with? And I guess there's, in a sense, there's kind of two levels of clients, they're the people who may hire you, who may not actually be the people that you interact with, but then they're also the people that you interact with. And so there must be a lot of trust and teamwork involved and all that.
 
<strong>Marlana Semenza ** 21:26
Oh, absolutely. I think, especially as I was saying earlier, I like to be one on one with my clients, whenever possible. And because of that, I think that helps establish a level of trust, because it can be just us. And we, we know that we're in it together. And that I value their input, I think trust is essential in because I That's it goes back to working one on one with people. And because this is our creation together, so I value not just the person, but also their input and what we can make together. And, you know, there are a lot of people that just aren't comfortable in front of a camera, they become self conscious, or they don't know how to pose or how to act or how to be. And when you develop that level of trust that I've got you. And that's the whole thing that my clients know is I've got you. I guess it's much, much easier.
 
</strong>Michael Hingson ** 22:36
I think that's probably what impressed me now that I think back about it about Richard Avedon, because what he really did was very quickly established a level of trust, even if not saying anything, just his attitude and the way he worked. He did spend time wanting to learn about me. And I think that helped him to him deciding what he was going to do and how he was going to do it. But it was all about trust. And I think that no matter what we do, it's really all about trust, when people take the time to develop trust in and gain that trust, it doesn't get any better than that.
 
<strong>Marlana Semenza ** 23:11
Right. And you know, when I photograph someone, by the time we get to that point where I actually pressed the button, we have had several conversations. And we have, really, because the first thing that I do is there's a large questionnaire that they fill out. And then we dive into that in a meeting. And I've had clients cry during that process, I've had them you know, and what you uncover, just even at that point, develops a relationship that transcends just photographer, subject. And I just think that's really important. Because the better that I can understand you, the better that I can know You, the better these images are going to be, because they will then be more tailored to you and more unique to you.
 
</strong>Michael Hingson ** 24:09
So what do you actually go through to get people to trust you? What, what's your process?
 
<strong>Marlana Semenza ** 24:16
Um, like I said, there, there is a questionnaire. It's also it's a large level of honesty on my part, too, because am I fit for everyone? No. And that's okay. The goal is for them to have the best photographer for them. And if I am not that, then I think I need I would be doing them a disservice to not say that. And also, I know enough photographers that I can probably point you in the direction of somebody that will be a better fit for you. Doesn't mean that there's anything wrong with either one of us. It just means that there's somebody else better designed to tell your story and create those images with you than me. And I think it's that level of honesty He too.
 
</strong>Michael Hingson ** 25:02
So that is part of what you have to do to make sure that you do the best job for your client, which is something that ought to be true in, in general. Trust, it seems to me is so much under attack today in so many different ways, don't you think?
 
<strong>Marlana Semenza ** 25:18
Oh, absolutely. Absolutely. And I think the other thing, too, that that's under attack a lot, too, is humility. I look at humility as a beautiful thing, because it doesn't mean that you think less of yourself, it just means that you are teachable. And that you you think of others before you. And I think that that goes a long way also.
 
</strong>Michael Hingson ** 25:45
So now, how long have you been doing photography and doing the work that you do?
 
<strong>Marlana Semenza ** 25:51
I've been a photographer for probably 25 years doing this kind of work, personal brand, things like that. I'm probably about five Wow.
 
</strong>Michael Hingson ** 26:04
So what did what did you do? So you did the cartoon work? And ComiCon as you said years ago, what did you then go do
 
<strong>Marlana Semenza ** 26:12
I also have this next for you. Next after that is I went to do some freelance work for the photo department at Ethan Allen. And because I was in Danbury, Connecticut, and that's where their headquarters is and then from there I started to do set styling and design work for them I got to work on their New York Times ads and their style books and their training videos for their designers and their their magazines, things like that. So all of these things the the storytelling that I learned in wrestling and the creating of personas, the the thinking outside the box when it comes to cartooning and animation and creating something from scratch, the set styling and design, the location scouting, all it all of those things come together and that's what I can pull from to tell somebody story now.
 
</strong>Michael Hingson ** 27:12
So you've said that you don't work with everyone how quickly usually do you discover the you may not be the best fit for someone today,
 
<strong>Marlana Semenza ** 27:22
um, I can usually tell by one conversation and also combing their social media,
 
</strong>Michael Hingson ** 27:33
what kinds of things become cues or, or messages that somebody might be the right person for you to work with, as opposed to somebody who isn't?
 
<strong>Marlana Semenza ** 27:46
If they are the right person, usually, it's funny because the women that I tend to work with have what I refer to as the lashes and Lu batons factor, usually somewhere in in their story or somewhere in there. Their brand, is a bit of fashion is a bit of that beauty angle. But not always, but usually, that's an easy key for me, it's easier to tell who's not a fit. I have one client who has pushed me way out of my comfort zone. And normally he would not have been a good fit for me, he has done Naked and Afraid four times. And I'm just not an outdoorsy girl. I'm not a hiker, I'm not all those things. So normally somebody like that, I have a friend of mine who also does what I do, and she is a hiker, and will you know climb mountains and all those kinds of things. That would have been somebody I would probably have, you know, introduced to her as a better fit. But it turns out he and I want to be in a good fit so far. Even though the first snake I see I might be out of there. I can't guarantee
 
</strong>Michael Hingson ** 29:09
what what made you decide, though, that that you guys did click,
 
<strong>Marlana Semenza ** 29:14
um, personality. And there's a lot of trust on his end for me. And I also trust that on his end, when we are in situations that I'm uncomfortable that he's got my back. So I think it goes back to like you said, there's a lot of trust involved.
 
</strong>Michael Hingson ** 29:39
And you've been able to develop that. So of course, one of the natural things it's tempting to ask is Who are some celebrities that you've worked with over the years that people might have heard of,
 
<strong>Marlana Semenza ** 29:52
um, most of them would be in the wrestling vein. I've also had The opportunity. One of the first women that I worked with in the pageant community was a woman named Chesley Crist. And a lot of people would know her name at this point, too. She went on to be Miss USA, she went on to be a correspondent for extra TV. And she was just an amazing, amazing woman.
 
</strong>Michael Hingson ** 30:23
Well, tell us more, if you would, um,
 
<strong>Marlana Semenza ** 30:27
Chesley. When you met Chesley, she's the was a person that you never forgot. Whenever once you met her or spent any amount of time with her. I remember, when I first walked into the room with her the first time I met her. It was like, even the air turns turned into its attention to her. She was that captivating. She was that type of a presence. And she like I said she went on to be she was Miss North Carolina, USA, then she went on to be Miss USA. Then she went on to I think she finished in the top five or 10 at Miss Universe. I want to say five. And then she went on to be a correspondent for extra TV. And she unfortunately, in January of 2022, was in the news. Because at 30 years old, she committed suicide, she jumped off the 29th floor of her Manhattan high rise. And that opened up a lot for a lot of people. Because in the pageant industry, the pageant world that I knew, and the girls that I work with Chesley was the gold standard. And so for this to happen, it sent a lot of people reeling. Plus also, if you knew Chesley when I remember, when I first saw it in the news, I thought it had to be a mistake. But what it has fortunately done, I'm hoping and I'm seeing is that it's opening up a dialogue, that it's okay to say you're not okay. And for you know, the other thing that was so sad to me, because it's a bigger commentary that I think needs to be addressed is when she was 29. She did a an article for a law magazine. And in that article, she made the statement that she felt like she was running out of time to matter in society's eyes. And unfortunately for women, I think that that becomes a burden that men don't seem to face. We are are faced with this aging. And it is thrown up at us more so than it's thrown up at men. And we feel like we're on more of a timeline or a time crunch than a lot of men, unfortunately. And I'm hoping that that starts a dialogue around that. And hopefully that can change as well.
 
</strong>Michael Hingson ** 33:06
Yeah, it's it's a significant issue that that is always I think, in a sense been part of society. And maybe we should be fair and say plagued society that you got to look good. And if you don't, you're getting too old or whatever. And you're right, that doesn't tend to pressure men nearly as much as it does with women even so called sexy man. You never hear the same discussion about them that you do about women.
 
<strong>Marlana Semenza ** 33:38
Right? Here men, you know, oh my gosh, look at how distinguished he looks. Meanwhile, for us, it's good hold she looks. So yeah, that will at least start discussions.
 
</strong>Michael Hingson ** 33:50
Even if they try to make it a compliment she ages Well, still, it's the same thing. Yeah, exactly. Which is, which is really unfortunate. Well, so for you, you. Most of your business has been in what you do traveling, or do you do most of it from a particular place? How does that work for you?
 
<strong>Marlana Semenza ** 34:13
Um, I am currently situated just outside of Raleigh, North Carolina. So a lot of my clients actually traveled to me only because I have everything that you could want here as far as backgrounds go, and things like that, if you need something specific. I have traveled to clients. But, you know, during COVID, when we all got thrown into captivity, mostly photography is a face to face. Sport, you know, and it could no longer be so I had to do a real shift. And my friend Claire that I mentioned earlier happened to see a lot of photographers doing photography on using FaceTime. So she's like, let's try this out. So we tried it out and In. Most photographers seem to be doing it for fun. And I thought this is a business model. So I've since then found an app that seems to work really well. And it allows me to take over the camera on your phone. So now I can photograph people remotely all over the world.
 
</strong>Michael Hingson ** 35:16
Tell me more about that, how does that work?
 
<strong>Marlana Semenza ** 35:20
I connect, I go through the same process, get to know them, and all that type of thing. So we know what kinds of images they need to create the, and then when we decide that we're going to connect, I connect from my computer to their phone, it'll like I said, it allows me to take over the camera on their phone, and I can still direct them, I can still capture the image, the images come to me so I can edit them. And the plus side is you can have content from anywhere. You don't have to worry about even if you're on vacation, and you decide you want photos, you don't have to worry about finding a photographer because you literally have one in your pocket. And the but the downside to it is if you're looking for images that are going to be on a billboard, or on the cover of a book, or any of those those types of things, this wouldn't be the right platform for that only because it the capture isn't large enough for that. But for social media, or any kind of you can even put them on a website if you needed to, or something like that. But definitely for social media, it's perfect. And a lot of people that's the content that they need. They need to to keep generating. And this way, you don't have to rely on selfies, because I got you.
 
</strong>Michael Hingson ** 36:39
How does it? Well, that's, that's fair, I think to ask how does that work as opposed to a selfie? What? What's the difference?
 
<strong>Marlana Semenza ** 36:47
Um, I'm actually doing the photo. So I'm still taking the shot. So all's they have to do is if they, you can do it one of two ways. You can either put your phone on a tripod, you can prop it up on something I've had people stick it in their shoe, if they're out on a beach. And this way, I can just direct and shoot.
 
</strong>Michael Hingson ** 37:13
So when you get the shot you want you take it. Exactly, exactly. So as long as people have a good phone connection or a good internet connection,
 
<strong>Marlana Semenza ** 37:22
it it helps to have to be connected to Wi Fi. But you do not have to be you do not have to be when the images download, I kind of need you to be on Wi Fi. But but you don't necessarily have to be for me to take them.
 
</strong>Michael Hingson ** 37:38
So what kinds of environments or scenes have you taken pictures in using this app? So I've done some interesting things.
 
<strong>Marlana Semenza ** 37:48
I've done photos for a couple on a beach in Kennebunkport, I've done photos for a woman who is a business coach at her home in Mexico, I've done some photos at a NASCAR event, a realtor out in California. So it's, it can be anywhere, it really can.
 
</strong>Michael Hingson ** 38:10
Do you find it more difficult in any way to if you will take the picture remotely in terms of setting the scene getting things the way you want, then if you were actually there,
 
<strong>Marlana Semenza ** 38:23
what becomes more difficult is you have to be more than the photographer, you have to be very clear about direction. And because I have to kind of teach the person on the other end to be me, as well as be in the scene. So what has been helpful too is if I can get somebody on their end, that becomes what are referred to as the voice activated tripod, which all they do is hold the phone and they go up down left, right if I ask them to. And that just makes things go faster. But the app allows me to depending on the make and model of your phone to zoom in and out and really utilize the different features of your camera, which makes it fun.
 
</strong>Michael Hingson ** 39:11
And you do all that part of it. I do? Yes. Because you can control that from the app.
 
<strong>Marlana Semenza ** 39:16
What's that called? It's called shutter app.
 
</strong>Michael Hingson ** 39:20
And the whole idea is using the app that someone else actually takes the picture and becomes the photographer and the the active person and setting up the shot. Yeah. And then the person who has the phone is, is well are rather the person whose phone it is that you put the app on who you want to take a picture of is is still the subject but you get to still do the active things that you want to do to set.
 
<strong>Marlana Semenza ** 39:47
Exactly, exactly. And you know, there are things that it helps to have a professional do even even in a case like that because when it comes to posing and things like that. I know how to pose you, I know how to pose you quickly. I know how, you know if, and one of the things I usually ask women especially is, are there any areas of your body that you want to highlight or hide? And if, if they say, you know, well, yeah, I want to look thinner, which seems to be an ongoing thing. There are poses just little tweaks in your body that I can make, that will make you look better on camera,
 
</strong>Michael Hingson ** 40:31
is that more in adjustments that you make, or how you position the camera, or what
 
<strong>Marlana Semenza ** 40:37
it depends in, in real life, or in face to face, some of it is positioning, some of it is lens choice, stuff like that, when it comes to the phone, some of it is zooming in and out with the lens if I had that ability, but a lot of it too, is just making tweaks and of how to position your body
 
</strong>Michael Hingson ** 41:02
with a camera. photographers taking pictures have the opportunity to put different lenses on depending on what they want to do. Is any of that available for phones where you can depend on
 
<strong>Marlana Semenza ** 41:15
the model? Well, it depends on the model of your phone, too. I haven't had anyone that has any external lenses, or any of that kind of thing that they can hook onto there. But for example, the iPhone does give you the opportunity to go wide angle, and to zoom in and things like that. So it really just depends on the make and model of your phone. What's available to me.
 
</strong>Michael Hingson ** 41:39
But there aren't additional hardware options that you can can add or have to It's my
 
<strong>Marlana Semenza ** 41:44
it's my understanding, I think there are attachments that you can get for the phone. But I'm, I'm uncertain as to what all those are. Because most of the time I'm hauling around a mirrorless full frame camera. So right, yeah.
 
</strong>Michael Hingson ** 42:06
Well, what is next for you. So you've, you have made changes in what you do with COVID. And you use shutter app and you're able to do a lot via the phone now. What's next,
 
<strong>Marlana Semenza ** 42:19
I just want to continue to work with people and make them stand out and shine. That's what makes me happy. I don't like to be the it's never about me. It's always about the people that I'm working with. And I just want to see them succeed. And I want to see them be everything that they want to be and dream about being. And so if I can help them get there, then that makes me very happy.
 
</strong>Michael Hingson ** 42:44
Which also is part of the whole trust thing. Because if you can get people to understand this is an ego for you. But that you love doing what you do, and it's all about doing the best thing for them. That's gotta
 
<strong>Marlana Semenza ** 42:58
help. Yeah, yeah, it's never about me, which is cool.
 
</strong>Michael Hingson ** 43:02
What made you end up in Raleigh from being in Connecticut? Well,
 
<strong>Marlana Semenza ** 43:07
from growing up in Connecticut, the year before we moved, I have photos of my husband out shoveling the snow that was waist deep. And I had enough. I had had enough of that. You know, when winter strikes when you're up in New England, you know that you're gonna buckle up and you're in for about six months and misery. And so I wanted a more temperate climate. My grandmother had been out in the Arizona area. And that wasn't really my thing. I really liked the East Coast. So he started applying for jobs. He got a job down here. And that was the end of that. What does he do? He's in sales.
 
</strong>Michael Hingson ** 43:55
So what kind of interesting shots well, so let me do this first. Have you had much snow in Raleigh, then do you get snow there?
 
<strong>Marlana Semenza ** 44:03
We get snow. It's not a whole lot of snow, at least not since I've lived here. And it's funny because it does turn to ice very quickly. But for the most part, when we get snow, it's gone in a day, maybe two days. I remember the first time that we had just bought our house. And it snowed, maybe about three inches, and for lack of something to do my husband and I were out with a dirt shovel shoveling the driveway. And my neighbor came out and she stroked my arm and she said we just let that melt here.
 
</strong>Michael Hingson ** 44:37
And you kind of had this epiphany.
 
<strong>Marlana Semenza ** 44:39
Yeah, but it's nice because it's pretty. And it stays pretty. Because it never gets to be that.
 
</strong>Michael Hingson ** 44:48
Frozen that
 
<strong>Marlana Semenza ** 44:49
exactly and that that brown and you know, gray snow that has all the salt in it and things like that. It just doesn't get to that point.
 
</strong>Michael Hingson ** 44:58
Right which is pretty cool. All, huh? Have you had any interesting pictures or shots around North Carolina,
 
<strong>Marlana Semenza ** 45:06
I have actually, I just, I had been wanting to use this one location. And I'm still searching for locations here. Because I, I feel like there's so much and so much that I don't know about. And I also love taking photos, and doing kind of like a juxtaposition of something beautiful in the middle of chaos or things like that. So for example, there was a shot that I did for a dress designer a few years back. And the way the dress was, it was this denim dress. But I felt like it needed to be shot in just a warehouse or something like that. Well, instead, we wound up going to a scrap metal yard. And we had the best time got some amazing images of distress in the scrap metal yard. And just about a week or so ago, there's an location that I'd been wanting to use for years. And it's the remains of an old hospital. And it's fenced in, and it's on the campus of St. Augustine University in Raleigh. And fortunately, because my relationship with the Miss North Carolina organization, I was going to photograph Miss North Carolina and and I said, How about that, and they called and made it happen. And it was, it was the most amazing place. But I love things like that, just these gems of places. And that's why I like to shoot on location.
 
</strong>Michael Hingson ** 46:39
What's the most interesting or unique location where you ever done a shot?
 
<strong>Marlana Semenza ** 46:44
I didn't know that scrap metal yard was pretty, pretty interesting. The interesting it was because when we first got there, the gentleman that owned the property, we got the the lowdown on we'll stay at that area over there, because that's where the rats are and, and don't go over here and and like I said, I'm not, I'm not a critter kind of girl, I don't like critters. So that was an eye opener for me. But they were so lovely. And so wonderful. And by about halfway through the session, the manager came out and he's like, do you want us to move anything around for you or help you out with anything? And they were they were fantastic. They're fantastic to work with?
 
</strong>Michael Hingson ** 47:25
Is there any place that's kind of on your bucket list that you want to do a shoot that you no matter can think of?
 
<strong>Marlana Semenza  </strong>47:34
I don't know. Um, a lot of them as I find them, I'm, I'm slowly being able to check them off. I also came out of wedding retirement a few years back to do a wedding over at the Biltmore, which was pretty amazing to that. That's quite a place.
 
<strong>Michael Hingson ** 47:55
Well, if people want to learn more about you and reach out to you, whether it's to see if you're a good fit, or just learn about what you do, how do they do that?
 
</strong>Marlana Semenza ** 48:05
The best thing is to just go to my website, which is <a href="http://Marlenasemenza.com" rel="nofollow">Marlenasemenza.com</a>.
 
<strong>Michael Hingson ** 48:09
Can you spell it please,
 
</strong>Marlana Semenza ** 48:10
it's M a, r l a n a. S e m e n z <a href="http://a.com" rel="nofollow">a.com</a>. And you can see all my social media links are on there. There's a way to to reach me on their contact forms. There's all kinds of things on there. But that's, that's the hub.
 
<strong>Michael Hingson ** 48:28
And we're also putting that into the notes and into all the descriptions that go with the podcast. So it will be there as well. And we hope that people will reach out. Yeah, I
 
</strong>Marlana Semenza ** 48:40
hope so. Well,
 
48:42
I want to thank you once again. And thank you for listening. I hope that you found this interesting this for me, it's been fascinating. It's an area that I don't directly know a lot about and don't do a lot with pictures myself being blind, but I'm always interested to learn so it's it's fascinating to hear what Marlena has to say. I hope that you found it. So as well. Love to hear your thoughts. Please reach out to us at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> A C C E S S I B E or go to our podcast page, Michaelhingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And we'd love to hear from you either way, please give us a five star rating. We appreciate your ratings. And the five star ratings are of course what we want. We love to get love to hear your thoughts, anything that you think we ought to have as far as a an idea for a podcast want to hear from you about it. Marlena goes for you as well. If you know of any one or any other thoughts of things that we should have for a podcast, I'd love to hear from you about it. But again, I want to thank you for being here and for coming on unstoppable mindset today and I know that we talked about coming on your podcast Actually, why don't you tell us briefly about that?
 
<strong>Marlana Semenza ** 49:56
Yeah, my show is called your iconic image and it is As tools, tips, information and inspiration to help you grow a Brand on Purpose, and Michael is going to be a guest.
 
</strong>Michael Hingson ** 50:07
And how do people learn about the podcast?
 
<strong>Marlana Semenza  </strong>50:11
Once again, there's a link to it on my website, or you can find it anywhere you listen to podcasts.
 
<strong>Michael Hingson ** 50:18
Anywhere podcasts are sold.
 
</strong>Marlana Semenza ** 50:20
Yeah, exactly. And also to if you would prefer to watch it, any of those people that would prefer to watch it, you can also find it on my YouTube channel.
 
<strong>Michael Hingson ** 50:30
And we've done that with unstoppable mindset for those who may not have looked or noticed unstoppable mindset is up on our YouTube channel as well. So find us love to hear from you. And again, we appreciate your five star ratings and Marlena one last time. Thank you very much for being here with us and for giving us your time today.
 
</strong>Marlana Semenza ** 50:49
Thank you so very much. I appreciate you.
 
**Michael Hingson ** 50:57
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Photographic Storyteller with Marlana Semenza</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7aa281cd-b4c3-4e8b-a15a-ab4ff9697cd2.mp3?source=rss&amp;ext=asset.mp3" length="35181828" type="audio/mpeg" />
<itunes:episode>104</itunes:episode>
</item>
<item><title>Episode 103 – Unstoppable Advocate and Voice Actress Who Happens To Be Blind with Tanja Milojevic</title>
<guid isPermaLink="false">https://pinecast.com/guid/29b9d7a9-2deb-443e-9a6b-71596d401e73</guid>
<pubDate>Tue, 21 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:04:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ac08863a-5586-4b09-a17d-ac1b7ccb1377/UM103-Tanja_Milojevic-Coverart.jpg" />
<description><![CDATA[<p>As you know, this podcast is entitled “Unstoppable Mindset” with the tag line “where Inclusion, Diversity and the unexpected meet”. This episodes represents for me one of the most unexpected sessions I have done. I first heard from Tanja Milojevic through LinkedIn. I did not know at the time she was a person who happened to be blind due to the same circumstances that befell me. I discovered this and so much more about Tanja when we finally met to discuss her coming on Unstoppable Mindset.
 
Tanja was born in Serbia as a premature birth. She was given too much Oxygen that effected her eyes and lead to her being blind. She permanently relocated with her family to the U.S. at the age of five. You get to hear her whole story including how she learned to function successfully in high school, college and beyond.
 
Our discussions in this episode include much about her life and successes. We also get to talk about one of my favorite subjects, audio drama.
 
Tanja’s insights will help you learn not only much about blindness, but about life in general. I hope you enjoy Tanja’s stories, observations, and thoughts.
 
 
<strong>About the Guest:</strong>
 
Tanja Milojevic Biography
 
I was born in Serbia as a premature baby. I had retinal detachment as a result of the incubators and was diagnosed with retinopathy of prematurity at the age of one. I then had several surgeries on both eyes to restore some vision which were partially successful. These surgeries took place in the United States.
 
I permanently came to live in the U.S. at the age of five when I was diagnosed with open and close angle glaucoma in both eyes. My medical visa helped me make a permanent home with my family near Boston where I began my mainstream public education.
 
Advocacy is important to me. I attended public school all my life and that required learning my rights and advocating on my own behalf along with my family. I wanted to learn braille at a young age even though I was able to limp along by struggling with print on my video magnifier. I was aware at that time that my vision would deteriorate over time and I'd lose all of it later in life; thus learning braille and mobility were early self-imposed goals in preparing myself for the gradual transition. I pushed the school system to take a dual learning approach and provide me print/braille materials. My supportive family helped me advocate from a young age and I got involved in my IEP meetings as a teen, which proved invaluable.
 
I advocated in high school and college to improve the experiences for other students who were blind or visually impaired coming into those institutions. My former TVI tells me these students' lives were much easier after I left because of I urged the school to buy braille translation software, the JAWS screen reader, scanning software, and an embosser. My use of JAWS from eighth grade onward gave me the technology skills I needed later in life and I believe future students should have that early opportunity as well.
 
I received my guide dog Wendell just before entering college. He was from the Seeing Eye and was a golden lab. Wendell and I were best friends and everyone I met fell in love with him, he was so human-like. My puppy was always a magnet for people and I had no trouble making friends and getting places safely, night or day, rain or shine.
 
Wendell accompanied me while I attended Simmons College, where I thrived and enjoyed the supportive community, clubs and events. My communications professor pushed me to pursue working at the college radio station where I improved my audio production and on-air skills. He saw audio potential in me--the perfectionist who always strived for improvement. The creativity was flowing and I began to make my own radio dramas. My podcast Lightning Bolt Theater of the Mind was born at that time and thrives today. My love of radio drama stemmed from an accidental discovery of the radio drama Pet Cemetery on tape back in high school.
 
Making the lives of people who are blind and visually impaired easier and better are objectives that continue to be part of my life. My internship at the Constituent Services Office under Massachusetts Governor Deval Patrick was challenging and taught me a lot about issues families were facing across the state. I provided feedback on audio description quality during my WGBH Media Access Group internship and learned about ACB’s Audio Description Project at that time. My Easter Seals internship provided me the opportunity to take part in the Thrive program, where I mentored a teenager with visual impairment and provided her with transition resources, confidence, and guidance.
 
I shadowed advocates at the Disabled Persons Protection Commission when I interned there and compassionately assisted vulnerable clients. Individuals with disabilities oftentimes face financial control and abuse in many cases and DPPC helps them take the steps they need to stay safe and resume their lives in a better situation. These experiences stuck with me as I advocated to take radio communications in college and learned the skills to become a professional voiceover talent. I graduated from Simmons College in 2012 with a double minor in Radio Communications/Special Education Moderate Disabilities and a BA in English Writing.
 
I moved on to UMASS Boston where I had the opportunity to work with the Carroll Center for the Blind and Perkins School for the Blind, to teach adults with visual impairments how to be more independent. I taught these students how to cook, clean, access technology, organize, launder clothes, read braille, learn about needed resources, and take part in leisure activities. The best part was seeing their confidence grow and the self-doubt lessen. I made their lives easier and better by increasing their self-image, confidence, advocacy skills, and independence. However, while attending graduate school, I had some accessibility challenges, but I pursued my Master’s degree anyway. I struggled through the process by working with professors to complete my courses with high grades and finally graduated with a Master’s in Vision Rehabilitation Therapy from UMASS Boston’s Vision Studies Program.
 
My work at the Perkins Library has been outlined by Ted Reinstein on The Chronicle documentary TV program. It follows my braille production work at Perkins and my voiceover endeavors. I had seven years of experience providing braille and large print to a wide variety of organizations and individuals. Perkins offered many opportunities which I utilize to network: I try new devices when demonstrated, input ideas to MIT students for new technologies, and tested websites/software for various Perkins Solutions clients. My voice over freelance work allowed me to meet many friends and producers which organically lead me to the path of audio description narration work. I now work with X Tracks, International Digital Center and audio Eyes to name a few. Giving back to the blindness community by bringing more quality audio description to the ear is personally rewarding and I’m honored to be able to help advocate further in this field of access.
 
Further enriching my life experience, my current guide dog, a yellow lab named Nabu, and I were partnered in February, 2017. It didn't take long for our bond to form, and now she and I travel together everywhere. She's a beautiful and loving dog and it's no trouble meeting people with her participating in my adventures. We work closely every day and she rarely leaves my side.
 
That brings me to the present. In June of 2022, my partner and I founded <a href="http://GetBraille.com" rel="nofollow">GetBraille.com</a>, a braille production company where we produce literary braille, large print, and audio materials to all who need them. This on-demand service will make it easier for schools, organizations, restaurants, and individuals to request quality braille at affordable prices. We always provide quotes and project consults at no cost. Our future goals include developing multi-sensory educational materials and assistive technologies for those with print disabilities that we wish had been available to us. Offering work to others who are blind and visually impaired is important to us as we grow; we look forward to the bright future a
 
<strong>How to connect with Tanja:</strong>
Email me at <a href="mailto:tanja@getbraille.com" rel="nofollow">tanja@getbraille.com</a>
Visit our Get Braille website at: <a href="https://getbraille.com/" rel="nofollow">https://getbraille.com/</a>
Visit my voiceover website at <a href="https://www.tanjamvoice.com/" rel="nofollow">https://www.tanjamvoice.com/</a>
Find me on Facebook at <a href="https://www.facebook.com/tanja.milojevic.37" rel="nofollow">https://www.facebook.com/tanja.milojevic.37</a>
Check out my linked in profile at <a href="https://www.linkedin.com/in/tanja-milojevic-94104726/" rel="nofollow">https://www.linkedin.com/in/tanja-milojevic-94104726/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
Welcome once again, we're glad you're with us. And you have in case you're wondering, reached unstoppable mindset, the podcast where inclusion, diversity and the unexpected meat. I'm Mike Hinkson, your host and today we're interviewing Tanja Milojevic. And Tanja has a varied background. She is involved with a company called Get Braille. She's a voice actress. And she's going to tell us about the rest. I looked at her bio, and it's a nice long bio. So there's a lot of data there. So rather than putting all of that here in the podcast, Tanja gets to talk about it. How about that? Anyway, Tanja, welcome to unstoppable mindset. How are you?
 
<strong>Tanja Milojevic ** 02:01
I'm doing well, Michael, thank you so much. And it's Tanja. But Tanja a lot of people think that I think it's
 
</strong>Michael Hingson ** 02:09
well once again, like I should have asked because like with with  Milojevic. I, I just listened to what Josh said. And it said, Tanja, so Tanja.
 
<strong>Tanja Milojevic ** 02:20
Yeah. Thank you so much for having me on the show. I'm really excited. And of course, with your story being so inspiring, too. I, you know, I look forward to helping the community itself and in many different ways, including providing Braille access, and easier Braille access, more affordable, quality, all that fun stuff, and of course, contributing to the world of voiceover and AI voice cloning.
 
</strong>Michael Hingson ** 02:46
Well, let's start with kind of your history. Tell us about growing up and where you were born and all of that stuff.
 
<strong>Tanja Milojevic ** 02:54
So I was born in Serbia, I came here to the US at the age of five and a half, because I needed some various surgeries. Honestly, when I was born, I was a preemie premature baby and I had run off the prematurity. So we needed to perform surgery right away, to see if we could reattach the retinas. They had been detached due to the oxygen, the incubator. So my mother was able to gather enough money, fundraise and bring me here to the US at the age of one, we had the surgery that was very successful. And then we came back to the US periodically to get eyedrops medication and check in. By the age of five, these checkups were so frequent that we decided to settle in the US, it made a lot more sense to do that a lot more cost effective. So that's what we did. And I went to public school here, I have the fortune of getting all of my schooling here in the US, and then many other opportunities as life went along its journey. So I was a dual learner in school, I did large print Braille. And then of course, when screen reading technology was more easily obtainable. A lot of audio, JAWS, voiceover all that fun stuff. And I'd say my vision,
 
</strong>Michael Hingson ** 04:14
able to do much but give your age away. But when were you born what year
 
<strong>Tanja Milojevic ** 04:18
1989.
 
</strong>Michael Hingson ** 04:19
So by that time, by that time, ROP was pretty well known. So there was no choice but to put you in an incubator with pure oxygen or what?
 
<strong>Tanja Milojevic ** 04:34
Well, I mean, you're looking at not a third world country, but but definitely a country that was economically struggling with the war going on and such. And the care really wasn't equal access to everyone and it's sort of like, what you could get into, you know, what opportunities were available to you. And at the time, they had all these premature babies in incubators, that was just the way it was done. They didn't have enough They have to really monitor and I sort of question whether or not much of the staff really cared all that much about it. It's not like you could go to court and sue them and really get anywhere because they would lock you out of the courtroom. So with limited opportunities, you kind of took what you could get.
 
</strong>Michael Hingson ** 05:18
Yeah. Well, having been born in 1950, when ROP or at that time, rLf was not nearly as well known or certainly not accepted. Although it had been offered as a reasonable issue dealing with premature babies. It still wasn't totally accepted by the medical profession. And I've heard that there were people born around that time who like 30 and 40 years later sued and won. And I always felt, why would I want to do that? If the doctor didn't really know, or wasn't that well known? What are we gonna do by filing lawsuits other than destroying lives, which doesn't make any sense because my life was not destroyed, it just went a different way.
 
<strong>Tanja Milojevic ** 06:03
Right? I mean, that's a great way to look at it. And I see it as a blessing in disguise, because it was a great opportunity to bring my family over one at a time close family and get them jobs here. Well, not that I got them jobs, but they were able to have the opportunity to better themselves, their situations, and so on and have family here, which is a much more attractive alternative than being in a country that's economically struggling, war torn, etc. At the time, we got out of that conflict, just just in time, because it gotten worse from there, obviously. So having the opportunities to have public education here. All of the various services that were offered here, at the time was just unheard of. The School for the Blind that existed in Serbia was very 1800s, maybe 1950s style, institutional, like dark rooms dirty, just not a place you want to be. So yeah, it's a great, great opportunity for us. So I That's how I see it, instead of worrying about lawsuits and trying to get revenge or whatever.
 
</strong>Michael Hingson ** 07:14
Which makes perfect sense. Which makes perfect sense. Do you Do you have siblings?
 
<strong>Tanja Milojevic ** 07:19
I do I have an older sister. We're 17 years apart. So kind of the running joke is she's my mom. Sometimes, you know, state, we go to the certain know your mother can help you with this. Like, this is my older sister. But don't say that to her. She'll be offended.
 
</strong>Michael Hingson ** 07:36
Your big sister.
 
<strong>Tanja Milojevic ** 07:38
My big sister.
 
</strong>Michael Hingson ** 07:39
Yeah. Yeah, that works better. Yeah. So you say you did get some eyesight back from the operations? And yeah, how did that work for you in school?
 
<strong>Tanja Milojevic ** 07:52
I it was, in a way, it sort of got me into trouble. Not that I wasn't grateful for having the vision, it was just that my teachers were like, well, she can read large print, you know, and if we magnify them enough, and give her the video magnifier, or they call it a CCTV of CCTV, as it's called the video magnifier, but they gave me access to one of those like, well, she doesn't need Braille. Because first of all, we have to pay a whole ton more, we got to pay another person to come in here and work on Braille. And whenever she can give, just get by with large print. And it was a struggle, because after 45 minutes of trying to see the larger text, it hurt my you know, I get a headache, my eyes would start tearing, I might neck, shoulders all that you'd get uncomfortable sitting in in such a weird position for that long. So we had to fight with the school to get them the public school to get them to agree to get me Braille services, so that I learned braille and print and had both in my toolbox, if you will. But also, I would argue that the language barrier was just as much of a hindrance as maybe the lack of understanding of, hey, this is a dual learner. Because when I first started first grade, they put me in a school that was like more special ed versus some teaching someone who's blind, it was more like they had kids with various disabilities. And so the teaching style wasn't a good fit for me. I did learn English and like grade one Braille, which is for anyone that's listening that may not know, is uncontracted Braille. It's long form, you write everything out a letter at a time versus using contractions and the lead condensed bro, which saves a lot more space. So I knew that but it wasn't a great fit because I wasn't being challenged enough. And one of my teachers found that out first grade, and they pushed for me to get moved to a different public school, where it was more of a general ed system. So So I had a year where I was kind of like, stuck in first grade for two years. In a way that was good because I had a chance to learn more of the language and Braille at the same time. And then I was more prepared to move on with the curriculum. But in a way, it also sort of held me back and was a little bit awkward for me, because I was like, Wow, I'm older than these kids here in my class. So a couple of different challenges. But the way that I like to look at it is that the more skills you can gain from tough spots, you're put in, the better problem solving skills you might have or advocacy for yourself later in life, especially if you see that. It's just simply a matter of miscommunication. And as long as you explain things to to folks around you correctly, in a way that resonates with them, it's got to resonate with them, it can't just make sense. They've got to sort of personally understand what it is that you mean, and see the struggle, I guess, if you will, then you're better off doing it that way, then
 
</strong>Michael Hingson ** 11:01
what do you what do you mean? What do you mean by that? Can you kind of explain I I'm not sure I follow totally.
 
<strong>Tanja Milojevic ** 11:07
So a general education teacher is busy, they don't have the time to stay after school every day with you and work on extra things. If you can prove to them that giving you an assignment ahead of time, or giving you the notes on the board, or maybe even expressing to them what's confusing about you and setting a time that works for them, you're going out of your way to show that you're dedicated to their class, they personally need to show that their students are succeeding, or they're going to have to explain why it is that that they've got so many struggling students. They're responsible for many kids all at once, and you're just adding more stress. So the more solutions you can provide to them, the easier their life is, and their job is. And the faster they can get out the door because we all have lives and families and yeah. So proving to the school through anecdotal evidence that this is hiring someone else is just going to present their teachers with less obstacles is the way to go. At least for me, from my experience, well, showing effort showing evidence, and it worked. Yeah, yeah, eventually.
 
</strong>Michael Hingson ** 12:23
Well, how did the teachers react as you started to explain, I would assume that that helped.
 
<strong>Tanja Milojevic ** 12:29
It did help. I did run into some other snags where the teacher of the visually impaired I was working with at the time, had a lot of her own issues in her own life, day to day. So you for math and science, and so on, I was writing my showing my work writing a lot of the answers in Braille, leaving some space, so double spacing everything so that she could interline it with print, which means writing the print above the Braille line. So then the teacher could go ahead and read it, it was an extremely antiquated way to do it at the time, that was the option. Now, of course, we've got all kinds of technology and Google shirt, you know, Google Sheets, and whatever, all this other more efficient ways to do it. But the point is that it took her a couple of weeks to get these assignments back to my general education, math teacher, for example. And that slowed me down. Because I'd fall behind, I'd be maybe a chapter behind everybody else, I'd still have to pay attention in class, but they were well ahead of where I was. So you know, I was I was having a hard time keeping up. This was like for fifth grade. But it was just another exercise in workarounds and figuring out how else we can do this, I'd show my work and print on the CCTV instead of the Braille, I would find ways to print out material that I wrote off of my something called a Braille note or a Braille light at the time, which is just like a small computer, essentially, that has a Braille display, you can feel one line of brela at once. It's electronic, it stores files, you can change the file format, and I print out my stuff. So I came up with a couple of faster ways to do it.
 
</strong>Michael Hingson ** 14:19
And what it's what it's actually called as a refreshable Braille display because as new lines display, or new lines are called for the dots pop up representing those lines. So the display constantly refreshes for those who don't understand that. So it's a way of now producing Braille in a much more portable way. That one disadvantages is Tanya's describing it. You only get one line at a time because it's a very expensive process. The displays are not inexpensive to do so. Over time, hopefully we will find that someone will develop a really good full page braille display but that's a waste is off.
 
<strong>Tanja Milojevic ** 15:01
Yeah, it's still pricey technology. I really there get away from sins?
 
</strong>Michael Hingson ** 15:08
Yeah, we need to do something different than we do.
 
<strong>Tanja Milojevic ** 15:12
Definitely the pins get dirty Rogen, etc stuck, and it's very expensive to replace them. Yeah, that's part of the hindrance there.
 
</strong>Michael Hingson ** 15:21
But it is still a lot more portable than carrying a number of volumes of Braille books. I remember when I was in school, when I was in school I we ordered a catalog case from Sears the catalog case literally was a case where you would put catalogs and carry them around, if you were selling things, you could take catalogs to people, you could put a bunch of catalogs in this case, in my situation, we used to, to so that when I went school, I can carry some Braille books. And I got three or four volumes of Braille. So that carry Braille for a few subjects. But, of course, very bulky, very complicated, not easy to do, and certainly not refreshable.
 
<strong>Tanja Milojevic ** 16:06
Not at all, I did that for math, science history, especially a lot of the charts. The way that they did it was they'd have thermoform charts, and all the rest of the text was done in Braille. And so you had like not only the volume of the chapter, rail text, if you will, but you also have a separate volume you're carrying, that has all the reference figures associated with that chapter. So you're carrying two volumes, as opposed to where you could just have 213234 Sometimes,
 
</strong>Michael Hingson ** 16:38
and for those objects. And for those who don't know what thermoform is thermoform is a process where you create an original of something, whether it be drawings, or even documents on paper, and then you buy a machine called a thermoform machine, you put a blank piece of plastic in the machine, lying on top of the Braille sheet, the original Braille sheet, you activate it, and a vacuum pulls down the two sheets together the Braille with plastic on top of it, while it heats them. And the plastic then takes on the shape of the Braille document below it. So it's a way of relatively quickly producing a number of copies of a braille book or, as Tonya said, that, in her case, the diagrams and so on, of course, it's still not inexpensive. And thermoform isn't like using your fingers to read Braille pages, the plastic feels different in it, it's a little more awkward to use. But still, it was a fast way to get Braille comparatively speaking.
 
<strong>Tanja Milojevic ** 17:43
That's definitely true. The main issue with thermal warm is your fingers eventually go numb, because it's a glossy type paper. And if your hands are sweating, it can inhibit your ability to run your fingers across the page. So that makes your hands go numb faster. So sometimes putting some sort of powder on your hands can help. But well, the drawback to that is it dries your skin out. So there's always positives, and not so much to that process. But it is a more inexpensive way to produce tactile graphics.
 
</strong>Michael Hingson ** 18:21
See you sighted people think that you have problems in dark rooms trying to read stuff. You're not the only ones who have reading problems. We all have our challenges, don't we?
 
<strong>Tanja Milojevic ** 18:32
Oh, for sure. All sorts of creative challenges that we constantly iterate on to improve.
 
</strong>Michael Hingson ** 18:39
And we do iterate and we do improve, which is of course the real point of the whole process. So you went off and you went through school, when Where were you living in Boston or where?
 
<strong>Tanja Milojevic ** 18:53
So we were living in initially when came to the US. We lived in South Boston for a bit. Then we moved to Chelsea, we were there for about 10 years than ever. And then now I live in Peabody, but relatively same area
 
</strong>Michael Hingson ** 19:05
of the country spent. I spent three years in Winthrop. Oh, East Boston. So nice. Yeah, that's a nice area. Yeah. It's fun to be there. Well, then you you went on from school to college?
 
<strong>Tanja Milojevic ** 19:21
Yeah. I went to Sundance for my undergrad. And I studied communication, special ed and writing literature specifically. So that was a great experience. Their disabilities office was extremely helpful. I initially before applying to various colleges. I did a couple of interviews with their disability center. Couple of phone calls, I wanted to get an idea for myself of what their process was, and how willing they were to talk to me about it. So the fact that Simmons was not only transparent about their process, but also willing to answer any questions And when I'm not even a prospective student, yeah, told me a lot. So yeah, I did have a good experience.
 
</strong>Michael Hingson ** 20:06
So what did they do or say that caused you to like their office in their process, compared to other places that you observed?
 
<strong>Tanja Milojevic ** 20:16
Well, I mean, for one, it wasn't some email that was automated, or, like, a, I don't know, now, now, I guess you could joke and say, they're gonna send you to a half an hour recording that you have to watch. It wasn't anything like that, where they were just trying to automate everything. I spoke with the, one of the directors of the Disability Center there at the time. And I asked all kinds of questions like how far in advance, would you need these books, if, if that process falls through, if the professor changes the books or a new professor comes into the class, because these things happen all the time, you know, depending on what happens in life. They told me, Well, that's, that's okay. If the book changes, we can work with you, the publisher, or you can try to purchase the book, Online used. And then we can just scan a chapter at a time, if the crunch time is on. And you've already started the semester, get it to you within a week, as long as we have a syllabus, and we know what the timeline looks like for these chapters. And then we bring in the professor and make sure they understand there's a Letter of Accommodation, the professor has to sign that and understand what they're reading. And then if they cause trouble later, you can point to the letter and say, I'm not making this stuff up. There's evidence to support that I need this accommodation for this reason you signed off on it, can we work together on this, and it cuts that cumbersome, miscommunication down quite a bit when you do it that way. So the fact that there are several processes in place made me feel a lot better. I'm a kind of person that likes to have plan A through like E or F, just in case, as, as we know, with tech issues nowadays, we gotta have multiple options. One of the things, the confidence, there was really what drew me to, you know, they knew what they were doing, they were confidently able to answer my questions. They understood why I was asking them, they weren't getting annoyed that I had 50 questions. And that's really what sold me on it, if
 
</strong>Michael Hingson ** 22:25
you will. One of the things that I experienced when I was at UC Irvine, was our office basically said, we're here to help you and be the muscle and power if you get a lack of cooperation from professors and so on. But if you need material transcribed, or whatever this is, of course, long before offices became more organized, but you'll probably need to be the person to find the appropriate transcribers. Well, I worked with the California Department of Rehabilitation, we found transcribers and we found people to do that work, because the office didn't do it. But what the office basically said was, you need to learn to do this stuff anyway. Because we're not here and other offices and facilities aren't here, when you go out on the job,
 
<strong>Tanja Milojevic ** 23:21
right? That's a huge consideration is whether or not you're able to easily find people that can transcribe, especially if it's like a math class. So I'll tell you, in college, I avoided languages math, hardcore, because after high school, I had lost, you know, like, you don't just have that library available to just order from the Ames library, which is a common library that school systems use to borrow various textbooks for students. Once you hit college, you're kind of on your own in terms of finding out how you're going to accommodate these tougher classes. I math wasn't my favorite subject. So I tried to avoid that in high school, I took Spanish in German for languages. And because I had done that, there was a possibility for me to take multicultural electives in that place in place of that. And I took a test to opt out of like, the generally because my, my major didn't require math. So I opted out of that by taking a math test. And then I took an intro to computer science class. And I worked a lot with partners on certain tasks that were non visual network, or excuse me that were, it was usually visual, yes. Because there was just no other like you get into the class, you don't have a lot of time to figure out how you're going to make it happen. Transcription takes a while, as you know, so unless you have this well in advance, it's going to be a scramble, and you'll likely get the book later. into the semester. And then it's also a question of who's going to pay for it. It's quite a bit of money. Does the maths commission pay for it in this case? Does the school pay for it? And I didn't want the headache to cheat off to be frank about it. So I avoided it.
 
</strong>Michael Hingson ** 25:15
Well understand how did you find partners to help with different projects like that?
 
<strong>Tanja Milojevic ** 25:21
A lot of the time, that professor would just assign somebody in the class. But a couple of the classes I got on with a few of the students sitting near me, maybe all of us were pretty well introverted. So we didn't have a whole lot of people we talked to, and also Simmons is a school that has adult students, it's got, you've got, you know, people in the master's program taking maybe some other electives that are also available to undergrads. So that nice mix of culture really gives you more of a mature group to work with. So partnering with students wasn't too hard at all.
 
</strong>Michael Hingson ** 26:04
The operative part of that, though, is that you did the work to find a partner. And I know there are some times Yeah, well, what I'm getting at is like, there are colleges, where offices for disabled students says, oh, we'll find you those people. But then you have to work by whatever their rules are. And you learn how to do that yourself.
 
<strong>Tanja Milojevic ** 26:22
They did have that available. For example, if you needed a note taker, which in my case, I didn't. But if a student wanted a note taker, they could request that some some student say that sign up for work, study job, fill that position, that student would go to your class with you take the notes, send them to you, whatever it is that that they got to do. Sometimes there would be a reader that you could get access to same kind of deal, work study position, the student would work with you for maybe two to three hours a week, and then get paid for it. But the problem with that was you sort of had to coordinate your schedule with their schedule, if your class wasn't in a spot that in a space in their schedule that was open, they could work with you that day. So it was more of a hassle than it was worth. And I didn't need a reader at the time I scanned a lot of my stuff in and would work with a professor or ask if I wasn't clear on something. So yeah, that to
 
</strong>Michael Hingson ** 27:27
you, you did a lot of it. That is you did the work to to make it happen. In other words, you learned the skills that would help you later on once you got out of college.
 
<strong>Tanja Milojevic ** 27:36
I am grateful for that. Because when you get into the world of work, it's nothing but figuring out how you're going to make something happen and make your boss happy. So it's a good skill set to have.
 
</strong>Michael Hingson ** 27:47
So what did you do for Siemens?
 
<strong>Tanja Milojevic ** 27:50
So I went to UMass Boston, which was a program was mostly remote. We went in a couple of times for intro classes and law labs and things like that. So I initially started in the TDI program, which is future of the visually impaired. Then I switched to VR T vision rehab therapy, which is the differences that TBI works with students up to age 22. And sometimes they can work with adult learners to if they're working for permission or a blindness center. If you're a VRT, you're working mostly with adult students, teaching them daily, basically, daily living skills, where else skills a little bit, recreational, etc. So I switched to that program midway through. And so I was at UMass Boston for five years, and then got my Master's there. And that was, like I said, mostly remote. There are a couple of things that I liked about that. And a couple of drawbacks, for example, you didn't really get that same class feel when it was all remote as I'm sure everyone can attest with COVID than being on Zoom and does zoom PowerPoint by zoom right? PowerPoint deck, but by the boys. Yeah, I had a lot of experience in person asking the professor questions right there. And then with remote, you really couldn't do that as much. And I ran into some more accessibility standards, like test taking, getting the software not to timeout on me or jump my focus around the page. So I worked around those and we made everything work. But the main the main thing was now with labs coming in, getting a partner to work with was a little bit tougher at that point. Because that relationship that you build when you're in person in school wasn't a thing. You're posting online, you're replying to people's comments, and posts, but it's not really the same thing. It's, you're just kind of doing a lot of work on your own. So you feel isolated. And then when you're there in person in a lab, you're like well now I have to work with these people. Get enough information from them. And there will be no you. So it's a lot more communication that has to happen. And the only thing that I'll say that I wish was a little bit longer is some of these labs, we had a little bit more time to do them. Other than that, you know, did run into some accessibility issues, their disability center was a lot more slower and had a lot more red tape around it, their processes were a little unclear and ever changing. So I did have a struggle with that in a few cases. But hey, long story short, I graduated, so I'm happy
 
</strong>Michael Hingson ** 30:36
when you were growing up before you got into college, and so on, did you have a career goal in mind? What did you want to do when you grew up?
 
<strong>Tanja Milojevic ** 30:46
Ha, that's a that's a great question. I think a lot of the time, I wasn't really sure I was kind of bouncing from various things. I've always enjoyed acting ever since I was a kid, you know, I really admired good actors or who I considered good actors, performances. And like the genuine attea that they brought, maybe not all films are meant to be genuine. Like, you can think of anime or cartoon they're over the top. But when something is very believable that you get in touch with a character, you feel like they're real. That's the kind of thing I wanted to emulate, and also just living vicariously through them. So when I discovered that voice, acting was a thing. In high school, I was like, Oh, this is exactly what I want to do. I'd always been interested in it since I was kid like, enjoyed making home movies recording, I used to have a tape recorder when I was a kid, bring it around everywhere and annoy the crap out of everybody in my family. Ask them questions, record little stories, it was just creative, fun. But I always thought if I could have this creative vision or creativity be part of my job, I'd be very happy, never enjoyed the idea or prospect of being a drone. Not that everyone working in an office is a drone. But I just found the idea of sitting behind a desk doing the same thing over and over and over again. Absolutely. You know, no freedom to make any decision about anything was was completely suffocating to me the idea of that, I always wanted something where I could move around, work with different people enjoy it, really challenge myself and work in a team to make something awesome. Like art. That's not really a career, per se, it's a hobby that turned into a side gig, that now with working with resemble AI, it's a embedded more so into my day to day job, where I'm recording different voices for them, and so on. It started as like one of those, this would be cool if I could do this. And then this is fun. I'm going to do this as much as I can and kind of more and more experienced networking. And then otherwise. Oh, sorry, go ahead. No, go ahead. I was just gonna say otherwise, I really wanted to give back to the community because I had always been a consumer of audio description and Braille services and these, like the mask mission and my various Braille teachers and mobility instructors, who made lessons a lot of fun in high school, they didn't just make it boring. Gold went across the same street every single week, there was like, No, we're gonna go to the store. And we're gonna learn how to solicit persistence and whatever we're going to forget about these cardinal directions for which I got sick of. But the point is, I enjoyed so much, I couldn't be the person I am today without the services that I've taken advantage of my whole life. So just the idea of giving back, and helping other people making their day a little bit brighter, and helping them understand that we're all gonna have bad days, that's never gonna go away. The grief, if you've lost your sight is never gonna go away. Grief never does. But you know that it's going to be better. If you're feeling bad one day, you know, it can't be like that forever. Something will surprise you. And if you put it out there enough, things are gonna are gonna improve universe always seems to put out with what you expect eventually. Not in the way you expect. But it will happen some somewhere somehow. And those two things I feel like now I'm finally at the point where I've gotten both of them to be a reality.
 
</strong>Michael Hingson ** 34:33
So the big question of the podcast is, you made all those recordings when you were growing up? Did you keep them?
 
<strong>Tanja Milojevic ** 34:42
Some of them? I have some of the tapes. It's some of them are so terrible and overdramatic, but it's amusing. It's like just you can tell I was just having fun. And then the recordings through the years as I got better with voice acting kind of took part in different shows. I did save all of those just because you you would be surprised. Maybe not. Maybe you wouldn't be surprised. But a lot of producers will lose things. They'll put something on the backburner, like a project. And then three years later, oh my god, I'm trying to work on this project. I have a lot more time now life got a little less busy. I don't have the recordings anymore. My computer harddrive died. Do you have have not? You know, that happens a lot. And then data, it's easy to just keep a bunch of it. A bunch of data.
 
</strong>Michael Hingson ** 35:30
As I recall, if I remember the story, right? The movie Lawrence of Arabia, starring Peter O'Toole Academy Award winner, but somewhere along the line, the master was lost. And somehow it was recovered. But even an Academy Award film, things things happen.
 
<strong>Tanja Milojevic ** 35:53
Exactly. They do. So that's why I'm backup hard drives. I've like two or three of them. back everything up. I usually drama, so I collect those.
 
</strong>Michael Hingson ** 36:03
Yeah. What's your favorite?
 
<strong>Tanja Milojevic ** 36:07
Oh, that's top like, I don't know, I don't even know.
 
</strong>Michael Hingson ** 36:10
Tell me some of the audio dramas you like?
 
<strong>Tanja Milojevic ** 36:14
So is there a genre you're thinking? Do you are you thinking modern or not? So that's a really hard question to answer. I decided to go based on categories. But there is a version of lock and key that was done on location and main locking key. Of course, anyone listening will? Well, if you're a Netflix person, you'll know that it's an original series on Netflix. But there are books that were written by I believe it's Stephen King's son, and Stephen King. And I'm a huge Stephen King fan. So they wrote this, I think it's a series might be three partners, quote, honestly don't quote me on that. But there are books, it was written as a radio drama and adapted by someone called Fred Fred Greenhalgh from Maine and they recorded on location that a couple of days they did this, it's a six part audio drama, it's available on Audible. It is so good.
 
</strong>Michael Hingson ** 37:09
The audible copy. And it is, I didn't even know what it was going to be like, when I got it. But it is it is so well done.
 
<strong>Tanja Milojevic ** 37:21
It's way better than the Netflix series.
 
</strong>Michael Hingson ** 37:25
I collect old radio shows, I collect old radio shows as a hobby, and I've been doing that for a long time. And you you see all sorts anything from good to bad. But that is a lot of that has spoiled me for some of the acting that I've seen in more modern dramas, because the same level of emotion, isn't there people, a lot of people today don't know really, how to act and produce an audio drama that conveys I think what the author originally intended in the book or the way it was done with a radio. We just sometimes we don't see the same quality, but I remember locking key and it does.
 
<strong>Tanja Milojevic ** 38:09
That is true, that it's not always the same quality. I think that we're trying, we're really have a couple of different avenues where we're trying to fix that, like there is something called the audio verse awards. They happen every year. There are different, obviously, iterations of this out there. But the audio verse awards really strives not to make it a popularity contest. Yeah, the crowd voting system, people go in, they listened to various things, you got awards for sound design, and acting and writing and music production. Everybody gets recognized, which is important. You can't just recognize the writer or the actor, because that's, that's just a tiny piece of the pie. So it's a good place, I'll say if you don't know where to start, when it comes to listening to good audio drama, or at least vetted audio drama. It gives you a lot of choices. And you can find these things and then you've got people ranking, the quality of things on blog posts and all kinds of places they're
 
</strong>Michael Hingson ** 39:15
well Gunsmoke, the Gunsmoke, the Western, they call it sometimes the first adult Western in radio that was on from well, all of the 1950s constantly won awards for sound patterns, sound effects, and if you listen to it and compare it even to other old radio programs, there is so much more sound put into it. It's they did an incredible job of really setting the scene and creating the atmosphere with with the sound patterns with the sound effects. So it wasn't just the acting, which was so good.
 
<strong>Tanja Milojevic ** 39:55
I know. I mean, they got some talented foley artists there. Yeah, and yeah, and I mean, another one with sound obviously that if we're thinking of classic, maybe not as classic as Gunsmoke. But the Star Wars, NPR. I was
 
</strong>Michael Hingson ** 40:13
thinking of of that. Yeah. The Star Wars program is pretty well done in the acting is good. Hamill did a did a great job.
 
<strong>Tanja Milojevic ** 40:23
That isn't absolute. I mean, there are other Star Wars, radio dramas in that world that I can think of, but none of them compare to that. NPR version. There's
 
</strong>Michael Hingson ** 40:36
there's another program that NPR did. That was on for three years called Alien Worlds, which was well done.
 
<strong>Tanja Milojevic ** 40:42
Oh, you think I heard that one? Yeah. Well, if you I mean, the BBC does some great stuff to do. Oh, they
 
40:49
do a lot of good stuff.
 
</strong>Tanja Milojevic ** 40:49
Yeah. Yes. I think my biggest frustration is that there isn't one central directory where you can find all of this stuff and keep up to date with it. You have to go on this website, and this website and Miss directory. And there's no central data, like your collection system, where it's like, oh, I want to learn about the history of audio drama, and I want to know what's available now. And in the past, like <a href="http://archive.org" rel="nofollow">archive.org</a>, Doc, excuse me, <a href="http://archive.org" rel="nofollow">archive.org</a> is extremely helpful, because you can just search keywords and find a bunch of stuff that was curated, downloaded, cleaned, like nightfall. Amazing, amazing series from 1979 to like, 1981 or 1982. I think they only had 104 episodes, but they're really Canadian horror series. Now, really, really good stuff anthology. So a lot of it was ahead of its time.
 
<strong>Michael Hingson ** 41:53
Yeah, as we've seen so many times, well, Gene Roddenberry was way ahead of his time as well. Needless to say, yeah, so you've done a fair amount of voice acting, I gather. A bit have we have we heard
 
</strong>Tanja Milojevic ** 42:10
you might have. I mean, like, for example, some of the longer run stuff going on, it's edict zero. Some, some may be familiar with that. It's a science fiction cyberpunk series. So I'm just like Fraser meets X Files, it's really good. mind bending stuff. You know, our world is a simulation, kind of a lot of fun. That's been running, I don't know now nine years, what maybe more, it's crazy. There's what's the frequency, which is kind of a cool, fantasy, horror, contemporary show. That is one season, I think we're gonna be working on season two. So far, there is I do want to mention the 11th hour project is a great place. If you're new to audio drama, you want to dip your feet in, maybe you want to try your hand at producing or writing or something, you've never done it before. It's an extremely inclusive space. It's 11th hour <a href="http://audio.com" rel="nofollow">audio.com</a>. And if you visit that, you'll notice there are obviously shows that have been created. But what it is, is it's a challenge in the month of October to create audio dramas from start to finish and collaborate with people you've never collaborated with before. In this project, this team effort, and it's a race to the deadline. It comes out on world audio drama day, which is the 31st of October, in recognition of world the world's originally 1938. And it's a lot of fun. I've been involved a couple of years there. It's a wonderful community. They're extremely welcoming. The moderators are great. And they're always available to answer any questions, so I totally recommend checking it out. And then other stuff that's horizon, the white vault, there's a group out there called fool and scholar productions. And while we're on the topic of sound design, Travis van Graf, who is the one of the integral members or founders of that group, won several awards through the audio verse awards. Specifically I can think of for sound design on vast horizon and the white vault and some of his other shows, like Tales from the tower. So these are all vast horizon is a horror slash sci fi show that's about this agronomist who wakes up on a spaceship, the rest of the crew is just gone. They're not dead. There's no bodies, no signs of struggle or anything like that. They're gone. But the ship is breaking apart. So she's got to figure out a way to get to some sort of station and the only entity she can interact with is the artificial intelligence on the ship. So I play the artificial intelligence which for me was a huge like dream come true, I guess, if you will, because I've always been fascinated with it. Artificial assistants and all that. And using the screen reader. I mean, I know a lot of my friends who are visually impaired love to imitate screen readers just because it's funny. So and so I finally got to do it and get like, a dig out of it. That was awesome. And then again, vast horizon vast horizons, okay? Yes, it's it's singular, vast horizon horizon, singular, cracked, you got it. And then the white vault is a survival horror show. First Person accounts basically compiled, but not what you would imagine from seeing a lot of these similar kind of tropes, if you will, this is a truly international task. And it takes place all over the world. And they get actually authentic actors from various countries. It's not like, oh, and I want you to do a British RP accent and whatever, it's, it's actually people from there. And there are languages also being represented other languages like Mandarin, and you know, Icelandic and so on. And they, they do it in such a tasteful way where the language starts, then it fades down, and you have the voice actor speaking in English. They got translators, I mean, they really put a lot of thought into this. I highly recommend it. And you can binge all five seasons now. Vast horizon, you can also binge all the seasons. So if you need some listening materially fun road trip stuff. Those are a couple of the project. I mean, there's others, but you know, there's Take, take me, take me a while to go through those.
 
<strong>Michael Hingson ** 46:37
And with all the languages, I assume nobody though, has done clean Chinese yet?
 
</strong>Tanja Milojevic ** 46:42
Not yet. But they just Serbian.
 
<strong>Michael Hingson ** 46:45
Oh, yeah, that's that's not yet but that's okay.
 
</strong>Tanja Milojevic ** 46:49
Well, willing, that was actually fascinating. Yeah. Yeah. It's just really some insight on that. Yeah. If you're interested in, in learning about how the clang on food scene is, is done. In the next generation, I think there was a recent episode where they had this whole banquet such was like this Yeah. entity to look like an octopus, basically, creepy, alien looking. There's an episode of gastropod, where they go into, it's called gastropod, the podcast, and they talk about food in the context of science fiction and fantasy, and how writers work is, has been brought to life, either in books or in movies. And they talk about Star Trek, they actually have the lady who designed the set and the food, like that is literally her job. She designed this food to look perfect on camera. And also so that the actors aren't like, chewing too much, or whatever. They're, it's fascinating. And that's just a talk on cast. It's not audio drama.
 
<strong>Michael Hingson ** 47:53
So what's been the biggest challenge for you in your career so far on the job and all that?
 
</strong>Tanja Milojevic ** 48:00
The biggest challenge, I'd say is the ever changing technology, software, tech stacks, soft phones, CRMs, you name it, like, you know, you learn one thing, or maybe a company starts using a new tool just because it works for them. And it's a good presents good workflow. But not all the tools are usable with screen reading technology, like Jaws like NVDA voiceover. And there's this constant need to adapt and learn how to come up with workarounds. And explain to your boss, I understand why you want to use this. But I'm unable to access it because of these inaccessible barriers that I'm running across. How can we work together to make it work. And sometimes it's, well, let's collaborate on Google Sheets. And then I'll post the results up here on this tool that we're using, for instance, resemble uses something called notion. It's a fairly early tool and its development. It's mainly designed for writing and it's think of Trello. It's like cards that you move around. And those denote tasks completed or in process, you're able to put in notes, it is not accessible at all. So a lot of these workarounds is just, you gotta have a lot of communication, make sure that people are on the same page. And so we also use Slack. And then my solution is Google Suite. Because it bridges that gap a little bit. We can always post a Google link in one of those notion cards, and people can access the same info. How do you like say that? It's the best solution that I've run across so far in terms of keeping track of threads and channels, but there's definitely some things that are a little cumbersome with it. For example, sharing files when you're on the desktop version, if you're trying to download files files that folks have sent you. Getting into that, to see the file, sometimes when you tab, basically or so. So imagine that you're on the name of your colleague, and they've shared two files with you, you're going to hit tab to get into the list of files. Sometimes all it does is say bold italics. So then you have to shift tab into the field, pressure up arrow, once, it'll start reading a bunch of stuff, you ignore that you tab once you get to the files, each time you open the modal dialog to download each file. And then you hit the Close button. Once it's downloaded, you're brought right back into the message field, and your focus is no longer on the file list. So then you have to go back up repeat, tab, pass the first file you've downloaded, rinse and repeat the entire process, and it just slows you down. So I find them some way slack is very clunky. But it is the fastest solution when compared to others.
 
<strong>Michael Hingson ** 50:56
It's really good at being able to have a lot of channels and so on my biggest challenge with Slack is that if you have to monitor a variety of channels, it's not at all trivial. To go from channel to channel quickly. You just spent a lot of time looking through channels to find nuggets or information. And that's an awkward thing. It's it is not it is it is more linear from a voice standpoint, then is is really helpful.
 
</strong>Tanja Milojevic ** 51:28
Yeah, I mean, even reacting like and find it much easier to react to posts on the phone than on the desktop app. Yeah. And switch between workspaces on the phone. My other thing to bring up is notifications. I feel like Slack doesn't always notify you, right? Even if you're mentioned, sometimes it's easy to miss. So like you said, you have to sit there and hunt through all the channels, make sure that someone isn't trying to get your attention. Sometimes they just want to be like, right? I just want to be like, Can you email or text me or call me? I will get all of those things. Yes, don't bury somewhere, but it's so frustrating sometimes. But it's better than discord in terms of monitoring channels, I've noticed discords accessible, but it's not very usable in a lot of ways.
 
<strong>Michael Hingson ** 52:17
So you use a guide dog, I understand I do what caused you to decide to use a guide dog as opposed to just using a cane.
 
</strong>Tanja Milojevic ** 52:26
I've always loved animals. So as a kid, we lived on a farm and we had chickens, turkeys, we had a pig, and so on. So a lot of my job was to collect the eggs and you know, take care of them, whatever, feed them. So I grew up with animals. And then you know, birds as pets and so on. I really wanted to have my own, like dog. And my mom was just like, well, I don't know, I mean, it's a lot of work a lot of responsibility. I don't want the dog in the house. She wasn't a fan of the hair, the shedding and the responsibilities and the costs. So when I found out in high school that I could get a guide dog, you know, I could apply get one. And then I talked to some other folks who already had dogs, like my friend, teachers had dogs, I got to see them every day. And I got to see them working. And they were just so good and very caring. And there's nothing like a special bond between a guide dog and their handler, where the dog trusts you implicitly. And they love you unconditionally. So it's just such a such a it was such an attractive like, Oh, I'm gonna have my own best friend with me in college. And also the fact that you could travel around a lot easier the dog, follow people in front of you get you through a store a lot quicker find doors, elevators, stairs, street crossings. As long as you knew the route, you were good to go. So I loved that whole thing. And I decided to apply because I wanted to have a furry friend I could bring with me to college. College is intimidating when you're in high school because you're like, Well how am I gonna make friends? I'd always had trouble sort of connecting with peers my age. I always found it easier to make friends with folks were older than me. Then people my age were kids, you know kids are are fine too. But it was just that whole awkward of like, if you're the only person with a visual impairment in your school people are just like, yeah, yeah, I'm gonna go do my own thing. So when I got a dog, you know, started college. It was a game changer in terms of helping me not be so so sad and like down just like being far away from my family. And being in this they gave me in freshman year they gave me this room that was like for one person and it was like a cell I kid you not. It was tiny. It was a corner of the building. I'd had a tiny closet and just enough room for you to spin around with your arms out That's about it. So I was very sad. I was just like, Wow, I feel like I'm in a prison cell. And I can't, like, see family or anybody, I feel so isolated here. So having the dog was huge for my mental health and not getting depressed, too bad, you know? So I got the dog for a number of reasons. I mean, socialization, huge. People would talk to me want to pet the dog, like they cared about the dog, not me. But it didn't matter. It's still, I still did wanted to do and I could get them to help me. In certain situations, like in the cafeteria, if I needed help, or whatever, finding a certain classroom, I could get peers to help because, like, if you help me find this classroom, you can pat him. Okay. So it worked out really well. Yeah, I just loved having the companionship,
 
<strong>Michael Hingson ** 55:53
I got my first guide dog going into high school, and that was even learned to use a cane but I was very knowledgeable about travel of dog has made a lot of a difference in what I do. And a dog's Well, a dog dogs in general have taught me a lot about teamwork, I love to say that I've learned more about trust and teamwork, from working with a guide dogs that I've learned from all the business and management experts in the world, because dogs do love unconditionally, but they don't trust unconditionally. And what you said was true, they trust implicitly, but only if you earn their trust. And they likewise have to earn your trust. And you have to learn to trust them, it's a two way street. But when both members of the team trust each other, it's a sight to behold. And it makes all the difference. And, and there's something to be said for the fact that it's good to have somebody to keep company with, you know,
 
</strong>Tanja Milojevic ** 56:55
Oh, definitely. I mean, both of my dogs, I feel so fortunate I've had wonderful was my first dog. The hardest thing though, for me is like I get so attached to them. And I, if they're if they're like sick, or they're getting older, I just worry about it and worry about it. And if there's something that I wish, it's that their lives were longer, yeah, and also, I've just had dogs with health issues. My first dog had inflammatory bowel disease, cancer and kidney disease at the end. And it was traumatizing, like we had to unfortunately, you know, put them to sleep and stuff. And after that, it just affected, it still affects me, like I mentioned earlier, grief doesn't go away at all, it's just how you deal with it. And you have to understand they you need to accept it, it's part of your life. And you're always going to remember them. And you got to you got to give them the respect of remembering them fondly and appreciating them for what they gave you. Right there. They gave their soul their spirit for you, you know,
 
<strong>Michael Hingson ** 57:58
you could dwell on the disease, or you can draw up dwell on the bad things, or you can dwell on the positive things and all the things that we learned together, and one of the things that I've learned through now, eight guide dogs is Wow, when when I got my first one in 1964, so it's been a while. But you know, when when they grow old, or they become ill, and you have to get our dog, it doesn't mean that you think any less of the dog who can't be your partner anymore, but you form a new teaming relationship. And your relationship may change if you keep the old the other dog which we generally have done. But still, the relationship is there. And what you really get to do is to get two dogs used to each other so that they interact and that's a lot of fun. Yeah, and I've had I've had two dogs ganging up on me. So which dog do you think I am? I want to go to work today. Oh, they're so easy. They're sneaky. Oh, that is so sweet. LaTonya this has been a lot of fun. Absolutely. I really appreciate all your time and insights. If people want to learn more about you and voice acting and so on, how would they do that?
 
</strong>Tanja Milojevic ** 59:18
You can check out my website that has samples of my work at WWW dot Tanja T A N J A. M as in Mary <a href="http://voice.com" rel="nofollow">voice.com</a>. That's <a href="http://TanjaMvoice.com" rel="nofollow">TanjaMvoice.com</a>. You can email me at Tanja t a n j a 631 at <a href="http://gmail.com" rel="nofollow">gmail.com</a>. Or you can check out get Braille where we offer Braille large print and audio services at get <a href="http://braille.com" rel="nofollow">braille.com</a> G E T B R A I L L <a href="http://E.com" rel="nofollow">E.com</a>. You can also find me on LinkedIn, Facebook, all that fun stuff. Reach out honestly, anytime. I love to help folks get started with VoiceOver just meet new Friends in general, so don't hesitate.
 
<strong>Michael Hingson ** 1:00:02
So get Braille is a company that produces alternative forms of material other than regular print.
 
</strong>Tanja Milojevic ** 1:00:09
Correct? Yes, we were able to produce Braille, large print, we do menus and various overlays for business cards are in interior, like certificates and diplomas, interior signage, all kinds of whatever material you might need foul, we don't have a whole lot of overhead, like some of the other Braille production houses might. So our rates are affordable, and our work is its quality. So I've had seven years of Braille production experience at Perkins School for the Blind. And now I'm starting my own chapter in that regard. So it's an exciting journey.
 
<strong>Michael Hingson ** 1:00:50
Sounds like a lot of fun. What how do you produce the Braille What do you use?
 
</strong>Tanja Milojevic ** 1:00:54
So currently, I'm using duxberry, which is more of a literary braille translation, software, math, so on and so forth. And I run that on inter point embossers, which produce Braille on both sides of the page. And so we also use clear plastic overlays so that we can, as I mentioned, business card overlays or diploma certificate. And we're also looking into getting a better embosser like a tiger Pro, and the tiger suite to start producing more tactile graphics. That is needed. I think that's a huge need. And looking to upgrade as as we resources allow.
 
<strong>Michael Hingson ** 1:01:40
Cool. Well, Tanja, again, thank you very much for being here. And for you listening out there. I really appreciate you and I appreciate you being here with us again today. Please give us a five star rating. We appreciate the the ratings. Your input is extremely valuable to us if you know anyone who you think would be a good guest and Tanja you as well. If you think of anyone who would be a good guest on unstoppable mindset, please email me at Michaelhi, M I C H A E L at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So I'd love to hear about guests and just your thoughts about today's episode and the podcast in general. You can also visit our podcast page www dot Michaelhingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. To see more of the podcasts if you're not finding them wherever you're looking right now. But again, thanks for being here and listening with us today. And Tanja once more. Thank you very much for being here and being a guest on stoppable mindset.
 
</strong>Tanja Milojevic ** 1:02:45
Thank you, Michael for having me and for the listeners out there. Thank you for listening. Please, please don't hesitate to reach out. I'm happy to to help if I can.
 
**Michael Hingson ** 1:03:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Advocate and Voice Actress Who Happens To Be Blind with Tanja Milojevic</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/29b9d7a9-2deb-443e-9a6b-71596d401e73.mp3?source=rss&amp;ext=asset.mp3" length="47252993" type="audio/mpeg" />
<itunes:episode>103</itunes:episode>
</item>
<item><title>Episode 102 – Unstoppable Complexity Coach with Sherry Johnson</title>
<guid isPermaLink="false">https://pinecast.com/guid/471300f5-26a1-463e-a59f-7ac7fe34a1f2</guid>
<pubDate>Fri, 17 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>00:59:56</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a806c622-3279-4311-86e8-2781851b2bbc/UM102-Sherry_Johnson-Coverart.jpg" />
<description><![CDATA[<p>What do we do when we can’t make predictable or ordered decisions? What do we do when things are unordered? How do we approach those decisions in ways we haven’t in the past? These questions are just some of what you get to hear about on this episode with our guest, Sherry Johnson.
 
Sherry, like so many others we have had the opportunity to interview, grew up not knowing she was a person with autism. She often wondered why she felt she was an outsider in the world. It wasn’t until her 40s that she was finally diagnosed. By then, she had gone to college and became a teacher of English and the theater.
 
Now, she is a coach, a course creator and the founder of the company Cultivating Strategy. Our discussion ranges far beyond autism and neurodivergence. We even get into a story from Sherry about her facilitating a church discussion about gun control. Wait until you hear what happens. (Hint: no, the gun control issue is not solved, but diametrically opposed people do learn to listen to and talk with opponents.)
 
 
<strong>About the Guest:</strong>
With a background in arts education, community organizing, and volunteer coordination, Sherry likes inspiring folks to experiment with new ways of being together. Sherry enjoys bridging divides between people. She likes helping leaders and experts make complicated information more accessible, while elevating homegrown leadership and expertise. 
Sherry leverages her autistic mind to help people see their own assumptions and biases, so that everyone is freer to be seen and heard more faithfully. Sherry blends Technology of Participation, emergent strategy, Asset-Based Community Development, and current brain research—particularly the neuroscience of emotion and mindfulness—into her approach. Her North Star is interrupting linear and conventional thinking, which so often hampers care and innovation in human systems. Most of her clients are in the civic and nonprofit sectors.
Sherry's feet touch the ground in St. Paul, Minnesota, her heart's home. She loves her family, most cats, playful dogs, corvids, and a good windstorm.
 
<strong>How to connect with Sherry:</strong>
<a href="https://www.cultivatestrategy.com/" rel="nofollow">My website</a>
<a href="https://www.facebook.com/Facilitatorsher" rel="nofollow">My Facebook Page</a>
<a href="https://www.linkedin.com/in/sherrypjohnson/" rel="nofollow">My LinkedIn Profile</a>
<a href="https://www.google.com/url?q=https://us02web.zoom.us/meeting/register/tZclduurpz8sGNLrU-WlFIZ8PJOh7gij3MgS&amp;sa=D&amp;source=calendar&amp;ust=1663015705316478&amp;usg=AOvVaw2MUlQcXjYQ0McmZlkolwK2" rel="nofollow">My December training on Adaptive Leadership</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, a pleasant afternoon to you wherever you happen to be. I am Michael Hingson, your host and you are listening to unstoppable mindset. Now we get to interview lots of different people who do lots of different things, which really makes it fun, we get to inspire. And I frankly will tell you I love being inspired. We get to talk with Sherry Johnson today who has a company called cultivate strategy, and we'll get to that but a little known fact, except for a close circle around sherry. She had a birthday yesterday. So Sherry, welcome to unstoppable mindset and happy birthday.
 
<strong>Sherry Johnson ** 01:57
Thank you so much.
 
</strong>Michael Hingson ** 02:00
We won't we won't give away your age. That's entirely up to you. But I want to tell you, we're really glad you're here. I enjoyed chatting with you and preparing for this. So split start by telling you or asking you to tell us a little bit about your roots, you know where you came from growing up what it was like, and all that kind of stuff.
 
<strong>Sherry Johnson ** 02:22
Yeah, thanks. I'm happy to be here. And so lucky to get to do this. And so I came from southern Wisconsin and a rust belt town called Janesville, Wisconsin. And my tone really was embodied a lot of what shapes me, deep divisions, we produce Janesville, both Russ Feingold and Paul Ryan to two completely opposite politician, if you don't say, Yes, that's right. And even my own household was a fractal image of that my mother was a union steward and a factory. My dad retired for agent first sergeant first class in the army. And they used to joke how they canceled out one another's boats all the time. So really grew up in a lot of tension. And also a lot of people have lost their jobs during the mid 80s, as so many did, and that rust belt town got a lot rest year, and that kind of sense of loss and some of the family traumas that compounded around that and my family's background, shaped a lot of how I approach my work and who I become and how I relate to those routes all the time. And I think to you know, this will come up later, but I think to Mike family was also impacted, not just from, you know, caste and job loss, but also generational trauma that may have actually come from being neuro divergent in a world in which that is not really created for us to be successful. Right.
 
</strong>Michael Hingson ** 04:01
So, yeah. Where did the neuro divergence come in?
 
<strong>Sherry Johnson ** 04:06
Well, you know, it's genetic. A lot of that I actually came had a midlife autism diagnosis. And when I looked back and kind of, you know, the crash that I had, at that time, I look back at a lot of the family trauma that I experienced and, and sort of see started seeing these signs of OCD, ADHD, autism in my family of origin, and how a lot of that sort of set up some, some difficulties and how we were able to approach live view live, get along with others, collaborate or not, and it really isolated us in our town.
 
</strong>Michael Hingson ** 04:50
So do you think or do you know, were there other people in your family who had neurodivergent kinds of things or are you the one on choosing one
 
<strong>Sherry Johnson ** 05:02
I dealt my dad was very likely OCD, autistic, possibly ADHD as well. I, my mother was most definitely autistic and really struggled with some depressive issues and that life because of that, I believe my grandfather was I think there were lots of folks on my father's side as well. And so just kind of growing up along around that, and not really being able to trace back some roots about why is my family so different? What is it about us not being able to fit in and really find our places in society? Why are we so sort of isolated? Why do we continue to isolate ourselves? And I feel like I have a lot more answers about that example.
 
</strong>Michael Hingson ** 05:49
So how old were you when you were diagnosed?
 
<strong>Sherry Johnson ** 05:52
I was, um, sexually. So I live here in St. Paul, Minnesota now. But for a while my spouse's job moved, and we had to move out to Seattle for a handful years. And having been sort of taken out of my context, and my community that I had built up. In my mid 30s, I had a breakdown. There were days where I was laying on the couch with a, you know, blanket over my head, and I literally could not get up. And I know that my story is not unique. You know, I had to start over that I didn't know how, and it felt very much like a lot of you sort of go through this year or so of reinterpreting your entire life, nothing, why? Why you made certain decisions or not, and what it felt like it again, your family of origin, and all of that. And I took all of that and sort of had to rebuild who I was and how I saw myself as a disabled person in a world that was not necessarily designed for me to be successful. Right.
 
</strong>Michael Hingson ** 07:04
So when did you get diagnosed?
 
<strong>Sherry Johnson ** 07:07
That was 3030. I've missed a 38.
 
</strong>Michael Hingson ** 07:11
Sir. You know, I've talked to a number of people on this podcast, who got diagnosed with autism, or other disabilities, in their 30s ran into into their 40s. I know, several people who were diagnosed with autism and ADH D in their 30s. For her I know one person who we talked with who knew that they didn't see well, but never really got a diagnosis until a little bit later. Wow, how how was it for you when you got a diagnosis and really understood what was going on?
 
<strong>Sherry Johnson ** 07:55
Um, well, I went again, I went through that year of just kind of reinterpreting my entire life, there was a lot of anger. I remember feeling for a long time that the whole world was hiding something from me, like, there were all these inch implicit rules, that I wasn't in on all these shortcuts to emotions, and it
 
</strong>Michael Hingson ** 08:16
didn't send you the memo. Right?
 
<strong>Sherry Johnson ** 08:18
Right. Like and it was entire light bulb feeling like I missed the memo. And by the way, this is part of my executive dysfunction is numbers was actually my early 40s, that I was diagnosed. And, and I remember just feeling that profound sense of grief, of loss time, of not understanding myself of not understanding that there are people like me, that there have been always fuchal, like me, you know, you go through this, you read a lot of books, if you start seeing yourself represented, we talked about representation in mass media all the time. And I'm so excited to be able to see myself and that's what helped me kind of redefine myself from an I'm an outsider, feeling like an outsider all my life to an outlier, someone who has something different to give. And so I started creating a field with the ways that I was approaching training and consulting and facilitation and coaching and allowing my neurology to kind of shape something new.
 
</strong>Michael Hingson ** 09:24
And really, I'm not even sure I would go so far as to say outlier, because what it allowed you to do was to realize who you were, which allowed you to then move forward and become a real part of and feeling like a real part of society.
 
<strong>Sherry Johnson ** 09:43
Yeah, yeah. I mean, I always feel like I'm the sauciest one who Pena sees things a little bit differently and kind of is a lot really intense for a lot of people. I'm proud of that difference, and at the same time, it's helped We appreciate even more other's differences, and to try to help people collaborate in ways where we can honor those differences, lift them up, celebrate how those differences are really where innovation comes from there. Those differences are how we move forward in new ways and in healthier ways. Right?
 
</strong>Michael Hingson ** 10:21
Well, let's go back. So when you were growing up, you went to regular public schools and all that kind of thing, I assume.
 
<strong>Sherry Johnson ** 10:27
Yeah. Yep. We were, I should say there was these gifted programs that they were experiment, experimenting with back in the 80s. And almost every two a one of us were nerve divergent at sunset. And so we, we had our own different social milieu, some of which was damaging, some of which was healthy. But we were kept together, separated and kept together from about fourth grade. So that eighth grade, and then just sort of thrown thrown out of that program in ninth grade. And so that that even added, I think, to this sense of isolation and difference and outlier ship or outsider ship at the time. Yeah. You're just like, whoa, what just happened? And then suddenly, you're in all these classes where you're breaking the curve, and upsetting upper class people, because you're the, you're the freshman and chemistry getting a plus. Right? And nobody and you just feel you feel ostracized? ostracize, you don't make a lot of friends? Let me tell you.
 
</strong>Michael Hingson ** 11:36
Yeah, it is tough on when I was in high school, I actually was taken out of our freshman General Science course for the last quarter of the year. Because my general science teacher said, you know, you seem pretty bored. And I said, Yeah, this is all pretty straightforward stuff. And they put me in the senior physics class. Oh, I had this experience, I had that experience, too. As a, as a blind person. I know, I wasn't in most of the social groups, the social cliques and so on. And I was, no one was mean, it just was that I didn't end up associating with, with people a lot directly. I've talked to some of my high school colleagues a whole lot more after graduation, and over the past several years, then, then in high school. But yeah, I know exactly what you're saying. Yeah, I believe it. And at some point, you really have to decide, you can only do what you can do, and you don't have control over how people feel.
 
<strong>Sherry Johnson ** 12:37
Yes. And, and I think, you know, speaking of how people feel, I think one of the things that's really shaped me, post diagnosis is I got deep, deep, deep into understanding how we construct emotions. I'm a huge fan of this neuro neuroscientist cut aspect of neuroscientists and Risa Feldman Barrett, who talks about the theory of construction, emotion, and the predictive brain model and how that impacts us and impacts our relationships. And thinking about that through an autistic lens. And I've really brought a lot of that Affective Neuroscience work into my work. And it's helped me also kind of reinterpret my past and see why human differences so hard for a lot of us to address in a constructive way. But once you understand it, you can kind of start piecing together some experiments to help us connect better across different.
 
</strong>Michael Hingson ** 13:36
Well, this whole concept of diversity, which everyone seems to embrace, unfortunately, when you deal with it in terms of their traditional ways today. For many of us, it never seems to affect us. For example, diversity doesn't seem to include disabilities today. Oh, we're a diverse society. We are diverse all the way around. We deal with race and gender and sexual orientation and culture and so on. But you never hear mentions about disabilities. And what's really, what's really unfortunate
 
<strong>Sherry Johnson ** 14:14
about it.
 
</strong>Michael Hingson ** 14:17
Yeah, they're, they're trying to get us. What's really unfortunate is that when we when we talk about these differences, and diversity in reality, we are leaving so many people out, which is why I like the term inclusion a lot more than diversity. Because if you're really going to take inclusion literally, you can't say well, we were partially inclusive. No, it doesn't work that way. You either are or you're not. You can't leave people out.
 
<strong>Sherry Johnson ** 14:50
Absolutely. I had the pleasure of working with the Minnesota Council of disability on disability lately, and they taught me so much about you know, I thought I was doing it pretty good job of making making my documentation accessible? No, that's all their work with them Did I see all these different ways that what I thought was inclusive, wasn't there it you know, it wasn't to their standard, and they really taught me a lot. And so adding that lends to, you know, being neuro divergent as well, and having an idea about lots of different neuro types and how to be inclusive of that. And of course, I've also done other diversity, equity inclusion work around anti racism, and gender inclusion. And I think all of that work, you know, has a lot more commonality than then indifference. I think a lot of what makes something universally accessible, is also what makes something a place fully inclusive of all those things.
 
</strong>Michael Hingson ** 15:52
Yeah. We, we need to, we need to recognize that there's nothing wrong with being different than everyone else around us. It doesn't make us less or doesn't make us more, which is the unfortunate part about the term disabilities because people just interpret that as well. You're not able? Well. That's why what we really need to do because I haven't come up with a better word. We need to change the definition of disability.
 
<strong>Sherry Johnson ** 16:24
Read it. Yeah. I Yeah. And whenever I talk about my own, myself being disabled, I tried to talk about disabled in a context disabled because something was not designed for me. And there are barriers to it being designed for me to access it, you know, just the rhythms of everyday life. Honestly, a lot of the organizations I work with right now, for example, we know that there's been this great resignation, and this passive quitting, because we're all sort of overtaxed and traumatized by the last few years. Well, that's how I felt most of my life. So I can kind of bring some of that feeling and some of those adaptations that I've made for myself, and listening to my body and self liberating my values and and being more mindful, I can bring that to groups and help them you know, even folks who've never experienced any kind of, quote, unquote, disability feel like there are steps that they can take to succeed more to be plugged in more, to collaborate better, in healthier ways that is honoring to themselves, their bodies, their communities, one another.
 
</strong>Michael Hingson ** 17:39
There's an interesting book written by Henry Mayer, entitled all on fire. And it's the story of the abolitionist, William Lloyd Garrison from the 1840s. And one of the things that Mayor talks about in the book is a time when garrison was looking for more people to join the movement. And he suggested to his people that they contact two ladies, their sisters, they grim case sisters, and the sisters were very active suffragettes. And of what what happened was that the his his people said, well, we shouldn't contact them. They're not relevant to what we're doing. They're dealing with something totally different than what we're dealing with. And that would just detract. And Garrison said something, which I think is extremely profound. He said, It's all the same thing. And how true it is. The reality is we're all fighting to become part of the same society. And doesn't matter whether it's suffrage doesn't matter whether it's abolition of slavery, doesn't matter whether it's dealing with any kind of disability or whatever, it really is all the same thing. And we need to recognize that and include everyone to deal with the issue.
 
<strong>Sherry Johnson ** 19:04
Absolutely. And, and also celebrate and lift up and represent those differences, and nonfiction and fiction media, right. Like I said, seeing myself starting to see myself represented was really important to me. And I know that that's been really important to many other colleagues from from different backgrounds. For sure,
 
</strong>Michael Hingson ** 19:26
well, so what did you do after high school?
 
<strong>Sherry Johnson ** 19:29
I became a high school English and theater teacher, because that was the role model that I had from the cast. I was from right. As a first generation college student I the whole concept of going to grad school even though I really wanted to be a medical doctor or something like that. I just couldn't understand the concept. And that you went to college. I did go to college. I was I was very lucky to get a full ride scholarship at UW Madison. And I studied education in theater, taught theater and English to high schoolers for about 10 years, and then transitioned into above, I had my kid, and my teenager, they're now 15 was also autistic. Because, again, we're genetic. And that was really tough as an autistic person who didn't know it yet, you know, having had this autistic person with other high needs, and not really having a lot of space or help around that. And so I made some choices, right, I got into community organizing a taught yoga for a while I got into my body, I started working on my own emotional landscape. And mindfulness, started doing community organizing, which brought me into consensus processes and collaboration. And that's why I became a technology participation certified facilitator, I still train that on a regular basis. And then it just started, it kind of led me from there. Now I do strategic planning for nonprofits, I work with local governments to improve their systems. And it's all just sort of taken off where those last, you know, 1015 years, it's kind of put me in a completely different spot. But then I've always been a bit of a polymath, I think that might come from some add tendencies as well in my brain. But I think that all of that kind of like, what you were just saying, from the quote from the book is, like, all is everything. And if you can have your hands and a lot of different things, you can bring a sense of wildlife and plant ecology, and to changing human systems, right. And it can make that process more meaningful and adaptable. So it's stuff like that, that I live for that kind of synthesis.
 
</strong>Michael Hingson ** 21:55
You said something several times, and I'm not we're not going to get political or anything. But we I hear a number of people say, Oh, my child is autistic, because they had vaccinations and so on, and they don't even look at the whole genetic thing. What do you think about all that?
 
<strong>Sherry Johnson ** 22:13
It is 100% genetic? And I think that we're gonna find that we've always had autistic people with us, we've always had add people with us. And, and, and I think, and I know that, you know, all the studies are the vaccines have nothing to do with creating, or enabling or turning on any genes when it comes to autism, you know, vaccines. And I think, for the for us in the community, the Autistic community. It's kind of maddening to, to hear that come up again. Because it was essentially a fake study that even started that whole thing. And now that gentleman makes a lot of money selling that story to different organizations and traveling the world and writing books. And it's really unfortunate how much damage he's done.
 
</strong>Michael Hingson ** 23:05
Well, so you how long ago did you form creative strategy? Cultivate strategy? Yeah. polyphase strategy? Yeah, um, it's another C word. I call it a base. All right.
 
<strong>Sherry Johnson ** 23:17
And of course, cultivation comes from ecology. But But I, you know, I started my own business when I before even left for Seattle about 1012 years ago. But it wasn't until I came back from Seattle about 533234 years ago that I that I built, called the Bates strategy out of kind of an amalgamation of all these things that I learned. And, you know, it's my third business and was happy to build it in a state of Minnesota. And I just felt like there was this niche I needed to fill. And I've grown to think of myself more and more as a complexity coach, both for individuals and organizations to help us think about just to sort out the different complexities and when we can't make predictable decisions. When things are unordered. What do we do? How do we approach those decisions in ways that we haven't in the past? And that's changed the way that I approach strategic planning and students the way that I've approached leadership orientation, and things like that.
 
</strong>Michael Hingson ** 24:30
Will Tell me a little bit more about your approach and what you do if you would, please. Sure. So
 
<strong>Sherry Johnson ** 24:35
I come from this place where you know, it's kind of taken me a long time to kind of define this because I was always about helping people collaborate across Denver. Well, what is that about? It can be about almost anything, but I think where I'm finding my niche is helping people understand when a linear plan a time based linear plan with goals is not always the right frame, it's not always the right way to go. Increasingly, we know that the less predictable our world is, the less predictable the context of an organization, the more experimental we have to be, the more we have to allow things to emerge between humans and within human networks that can be sustainable. It's through changing a system through relatively simple interactions is what one of my favorite thinkers Adrian Marie brown talks about in this changing complex adaptive systems, and thinking about ourselves more as part of nature than something that's imposing order upon nature. And that's, that's what excites me and gets me out of bed every day. So I have a leadership course coming up, for example, it's based on leadership orientations and figuring out what situations you're most gifted to lead in. And when you should really be stepping back and recognizing the leadership orientation of others who are more able to move in that particular context, which is again, about celebrating difference, and was something that always has always bugged me is about just moving and operating in a tip in a neurotypical world is that oftentimes those things that I've been teased about throughout my life was overthinking, you're overthinking. You're anxious, you're trying too hard. Those things have been a gift to me. That's how my brain works. And it's how I do what I do. And yes, I burn hot, I'm intense. But a lot of that is what allows me to lead in a different way. And more effectively in some contexts. And that's what I'm trying to bring into the organizations I work with to
 
</strong>Michael Hingson ** 26:54
one of the things that I have found about leadership and being part of a team is the best team leaders are the ones who also know how to use your words, how to step back and let someone else take the lead to do a particular thing.
 
<strong>Sherry Johnson ** 27:10
Absolutely. Yeah. And who knows? Yeah, go ahead.
 
</strong>Michael Hingson ** 27:14
Because they don't necessarily themselves have all the gifts or they know, who might be better gifted to do a particular thing?
 
<strong>Sherry Johnson ** 27:22
Absolutely. And we all know that, you know, information doesn't flow through human systems unless we trust and care about one another. You don't, you know, that's where information hoarding happens in systems where care and trust are missing, or deficient. And we know too, that as our systems as our organizations become more and more complex information is everything. Sharing information is everything. So how do we meet this moment and figure out how to care for ourselves and one another, even as we're working on these harder and harder problems?
 
</strong>Michael Hingson ** 27:59
Yeah. And it isn't just information, it is absolutely sharing information. We we grow up in a world today where trust is so much under attack, which is what's so unfortunate to me. Because in reality, we trust in so many ways, and we should be more open to trust than we tend to be.
 
<strong>Sherry Johnson ** 28:22
Yeah, in fact, I had the most one of the most beautiful situations I've been in in the last few years is the day after Donald Trump was elected in 2016. You know, I remembered it was one of the most divisive. It was the Sunday after rather, one of the most divisive times I can think of even even more so than now just this sort of everybody holding their breath. And I was hosting a conversation at my suburban Seattle church on gun control, can you imagine, are you and we had a very heated, we had all kinds of people in that room. There were there were 2530 people in that room. And we had a very heated, very intense high conflict, but but carrying, because we were all part of this same community carrying conversation that I was able to facilitate within some good boundaries. And that was one of the most effective situations I've been in because we realized, I think in that moment, that we needed to find a way to care about each other, we needed to leverage our care to have a conversation together about something that is just so high, high conflict, right. And that can be a lot of hope for even where we are now and how we can move forward with the right good boundaries around conversation and collaboration. And I want more of that.
 
</strong>Michael Hingson ** 29:56
So what was the main bone of contention or the main conflict since you all came from a church environment. You were you were all there. And as you point out, people really cared what was the main issue that was hard to address or deal with?
 
<strong>Sherry Johnson ** 30:15
It just there were, you know, again, suburban, mainline, you know, Methodist Church, about half of the folks in the room were very pro Second Amendment, NRA members, and about half of the room were very sort of liberal Moms Demand Action types of folks who were very, very frustrated with the state of gun legislation in the country. And, you know, even even in that context, those tensions exist. And in fact, I think churches, mainline churches, particularly, are one of the last places where you can find that level of difference, even in a caring community. And those differences, by the way, often are under the rug, and we'll talk about when pretend everything is okay. Until we can.
 
</strong>Michael Hingson ** 31:11
Well, was there any room to discuss things like does the the idea of gun control? Since we're talking about it? Is there any, was there any room to discuss? Does gun control really mean you're gonna lose your guns? I mean, that that's, of course, the the whole argument the NRA makes, and that people say when they talk about the Second Amendment, we ought to have the right just to have our guns. And that's all there is to it. But there is there was there any room to say? Well, wait a minute. Is it really that black and white?
 
<strong>Sherry Johnson ** 31:47
Absolutely. I think one of the best. One of the best things about being a facilitator, and the longer you do it, is that you start to be able to ask the right question. And you notice that you're working with the group, and they stop talking to you, the facilitator and they start talking to each other. And that doesn't always happen. But when it does, it leads to situations in which that did happen in this group. I remember the look on there were two really passionate people, and it was toward the end of the conversation. And they just stood and faced each other they stood up. And there was people were a little bit afraid, I was feeling pretty good about it. But she just said, Look, I don't want to take your guns, you know, and he said, You want to take my guns, I don't want to take your guns. And it was, and I was just about to interrupt. And then there was a pause. I'm Scott Peck, one of my favorite thinkers talks about this where we're in this sense of chaos. We live in pseudo community most of the time, and then we get this sense of chaos when we realize our differences. And it's only after a period of emptiness that we become a community. And what I watched was this emptiness, this period where no one said anything. And then I think one of them asked the other the question, I don't remember it. I wish I did. But she got a real answer. And then he asked her a question. And she gave him a real answer. This is the trust piece. And they never, they did not agree with one another walking out of that room. And meanwhile, everybody else is sort of watching this happen. But I think we all learn something about emptying ourselves of that need to control the situation and be right. And really just get curious and see what's behind this. This person's thinking.
 
</strong>Michael Hingson ** 33:34
Yeah, we, we spend so much time hearing the shallow sound bites and so on. And then we just buy that rather than thinking more about it. You know, of course, we could talk about Donald Trump. So many people say I'd vote for him again, because I trust him. And what I always wonder, and I would wonder it about any politician really is, what do you really trust? You hear words, but do you dig down to look at the actions behind the words? Do you look at all the things that they do or not? And unfortunately, we don't tend to allow ourselves and I think we also don't teach our children nearly enough to be curious,
 
<strong>Sherry Johnson ** 34:30
right? Yes. Yes, Curiosity is so key. And that that negative capability of being able I love this concept of negative capability, have you heard this, the neuroscientific concept where basically, you're allowing about it? Well, sorry, you're allowing yourself to realize that you don't have the answer in the moment. Our society is so obsessed with having the right answer, usually a simple answer, right? And the moment that something's needed And unless you're in a true crisis, potentially really bad to make a decision really? Yeah, it's really good to step back and employ this concept of negative capability. You see how long you can wait in that space of unknowing to have an answer. And you'll find that people with a higher negative capability, make better decision? Because it allows them to consult others be curious, fill that space in their brains of even what they done that unknown unknowns like, what do I not know? Let's find out what I don't even know that I don't know. And that that, that can really bring us way beyond where we're at with our relationships. And I think too, that's one of the strengths of being an autistic person is that I have? I think, a lot of negative capability, because I've spent my entire life sort of going, why did they just do it? What was the assumption behind that? I don't have those simple rules that I think neurotypical culture has. And it's always led me to always take a step back and ask, why did that happen and get curious. And I love sharing that, that negative capability, the father's
 
</strong>Michael Hingson ** 36:15
interesting concept, I wasn't really familiar with it. But the other part about it is you also said, The only really good time or the necessary time to make a fast decision is when there's a crisis, right. But I would also add to that, that making a fast decision in a crisis also comes down to as much preparation ahead of time. So of course, for me, the example is the World Trade Center, and all the things that I did to prepare for an emergency, not necessarily ever expecting one, but at the same time, needing to know information. I had a discussion just yesterday with someone who asked me the question about, well, was it? Or could it be an advantage in a situation like the World Trade Center, not to see as opposed to being able to see? And what I pointed out was, that you're still basing that question on having eyesight, and comparing more or less eyesight? And that's not really the question to ask or the issue to discuss. The issue really is what do you do to prepare for different situations in your life. So for me, going out and, and exploring, learning what to do in the case of an emergency, was something that I felt really necessary and required for me to do as the leader of an office. It also prepared me for an emergency. And it gave me information that sighted people would not normally get because they just rely on the science to tell them what to do and where to go, which only works if you can see the signs. And if you have time to read the signs. So it's it's really not site versus not site. It's preparation versus not preparing.
 
<strong>Sherry Johnson ** 38:21
Yes, absolutely. And in the autism community, we talk about the concept of social story that is very similar. A lot of times autistic people aren't said like, Wow, you really know what to do in a crisis. And we can turn off all our feelings and be these heroes and crises. And we may bring that with us and a lot of PTSD, we now are much more kin kin we are much more susceptible to PST, PTSD. But with our neuro types, but we're really good in a crisis. I think it's exactly what you were just talking about when the world I don't know about you, Michael, but I think when the world is sort of designed for not you, yeah. You, you have to take that extra step to get curious about your own planning, your own approach to things that the rest of the world takes for granted. And I think that that's a richness that those of us who bring that bring these various lenses can bring into the greater world like, Hey, have you ever thought about it this way? And they were really, you know, I'm really glad that that served you well and that situation?
 
</strong>Michael Hingson ** 39:30
Well, the other part of that is the world The world may not be designed with me in mind in some way for help preparing and doing what I do. Can I help the world become a little bit more designed for more of us than less of us? And the more of us may not be the majority, but can the world be made to be more designed for more of us than less of
 
<strong>Sherry Johnson ** 40:01
us. Absolutely.
 
</strong>Michael Hingson ** 40:02
That's great. And I think that that is an important part of it. It isn't just learning. It's then utilizing that information. And in reality, it is my belief that everyone should learn what to do in an emergency. And very frankly, I would say, for most people learn what to do as a blind person, because you rely way too much on your eyesight much too often. And you don't learn nearly as much as you can learn by utilizing some other skills, which isn't to say, don't use your eyes. But don't limit yourself to your eyesight.
 
<strong>Sherry Johnson ** 40:45
Yeah, I think that's brilliant. And it forces you to just sit just regard your surroundings differently, I would imagine to this reminds me to of another of my favorite thinkers, Duncan green, has this wonderful book, how change happen. And he talks about that preparation piece. And he said, you know, working for an NGO, the idea was that if you really wanted to change systems, you would figure out your entire plan for changing something. And you would present the entire plan when the crisis happens. The moment the crisis happens, if you're the first one to plop down the plan for moving out of that crisis, you've just changed the system forever. I love that concept.
 
</strong>Michael Hingson ** 41:33
And it makes perfect sense. The reality is that we should be doing more of that we shouldn't just be moving around as robots which we do way too often.
 
<strong>Sherry Johnson ** 41:43
Absolutely. Yeah. mechanization and expertise. Have no person that points for sure. So
 
</strong>Michael Hingson ** 41:50
I, you know, I have a wife, who we've now been married almost 40 years, it will be 40 years next month. And I've had to learn what eyesight is all about. And I've learned to explore that and learn what she sees how she sees how other people see. And that helps me be more part of that world. But at the same time, then I can use that to say, okay, but here are the limitations of that. Now, take that another step. And really look at what if you don't just use your eyes? And what are the advantages of expanding your horizons as it were?
 
<strong>Sherry Johnson ** 42:36
Yeah. Yeah, I like that.
 
</strong>Michael Hingson ** 42:39
So it's a challenge. So you started your company? And what do you do? What What exactly does the company do today?
 
<strong>Sherry Johnson ** 42:50
Well, we like I said, we moved from sort of doing strategic planning into more organizational change, work, leadership work. And I spell into doing this work around looking at large systems, to now taking that into the city of St. Paul, we did a constituent services study, and we looked at equity implications around who is who can access constituent service and who can't? And what is the quality of that service? And what's the experience? What's the user journey, like? And how can you improve it? And how can you improve the system, looking at all those different more and less predictable ways of working, and looking at all those different ways that people can lead from anywhere in the system and the types of things that they can do. And then I'm hoping to get some new work, knocked out of wood, where I get to do more of that, but also employ narrative ethnography. I'm very excited about this. Do you remember Cambridge Analytica in 2016? Yeah, basically, worked through Facebook to try to find the narratives that were shaping the culture and shift them so that they would get what they wanted out of the election, I kind of want to be the good guy and use that technology for good it is be able to trace the narratives that a culture is telling itself and look for narratives that are positive that would help emerging narratives that will help lead that organization in the right direction and in the direction of its values, and try to move a system by studying those things. So that's the next horizon for me. And it's a project I've been hoping and planning for for the last five years. So I'm hoping that I'm really the one that's putting my book down full of steps and that I'm the first one. I'm not the first by far but I'm excited to do this new work at a larger scale.
 
</strong>Michael Hingson ** 44:46
You'll be the first to do it the way you do it. I
 
<strong>Sherry Johnson ** 44:48
spa and slow state.
 
</strong>Michael Hingson ** 44:52
Tell us more about this concept of narratives.
 
<strong>Sherry Johnson ** 44:55
Yeah, um, so narratives are the stories we tell ourselves of that shape our behavior, they shape our behavior, they shape our emotions, they shape our relationships, our culture on a grander scale, right. And a culture can believe a set of narratives individuals do. And these can be good or bad working with human narratives, the stories we tell ourselves can be good or bad. Like I said, Cambridge analytic, a bad example of something where you can harness what people believe the predictions that their brains have made about the world way the world works, and make them more afraid, make them do things that are more reactive. But you can also find those hopeful narratives and a culture those narratives that will lead you toward more connection more care, and amp those up, repeat those tell those stories, and lead a culture in a different way. And this works for individuals too. There's a lot of different facilitative frameworks where you can work with an individual or a small group to help them kind of shift their image of themselves and move them in a new direction. So it's that level of change work that is really harnessed in this concept of narratives, because our brains literally predict every moment. And if you can help people predict differently, you can help people change.
 
</strong>Michael Hingson ** 46:19
How do you incorporate mindfulness into the things that you do? And what is mindfulness? How would you define it? That's a broad subject, isn't it? Yeah. No,
 
<strong>Sherry Johnson ** 46:29
I mean, that that's about awareness and curiosity, right? That's about, um, you know, being as much as you can be in your body, knowing what's happening within your body, knowing what that says, for you in, in your context about how you're feeling about things. What is your what is good for you? What is bad for you? What feels good or bad? I think a lot of us are so caught up in this sort of perfectionist gogogo culture of, you know, and even in my family of origin, how will you work your way till your next paycheck? You're working more out of competition, fear. Sometimes perfectionism. I know, that was me before my autism diagnosis, I still struggle with it. But what mindfulness does that helps you just kind of check in with yourself and be able to read what is what do I actually need in this moment? What am I actually desiring in this moment? And it's only then when you can help folks feel bad about their own selves that you can help a group be more mindful of one another culture, be more mindful of it. So
 
</strong>Michael Hingson ** 47:44
how do you teach people to do that?
 
<strong>Sherry Johnson ** 47:46
playfully. I used to be a theater teachers. So there's a lot of improv involved, sometimes in a more playful sense. With more serious groups, it's just about inviting people to close their eyes and check in with our bodies before virtual I'll say, you know, feel free to turn off your camera, we're just gonna take a few breaths, taking pauses when a group would normally speed ahead, you remember what I said about emptiness? Right? Yeah, we need to be able to take those moments of silence emptiness, to check in with ourselves to see where we're really at. And that, you know, brainstorming works much better when you can take some time of pause, take a break, go on a walk, come back. That's that net negative capability thing again, pausing before deciding, pausing before gathering, pausing to consider, those are all things that I would consider to be mindfulness. And you can do their exercises to do that. Certainly, I taught yoga for a while. And I could do that with certain groups. For the most part, it's much simpler than that. It's about just pausing.
 
</strong>Michael Hingson ** 48:56
It's also about giving yourself permission, and hopefully encouraging yourself and changing your habits and mindset to doing it. So often, we we just hear excuses. I don't have time to do that. Yeah,
 
<strong>Sherry Johnson ** 49:12
yeah. Yeah. And it doesn't have to be meditation. Meditation doesn't actually work for everyone. And it works for me, I love it. But I've know a lot of folks who really struggle with it, particularly in the ADB community, but I think it's just about taking time. And for some people that might be taking a walk, for some people, it might be spinning something in their hand. For some people, it's sitting and breathing and feeling the weight of gravity, right. But whatever it is, I try to help people find that. Yeah.
 
</strong>Michael Hingson ** 49:46
So when you say meditation, what do you mean by that?
 
<strong>Sherry Johnson ** 49:49
Um, I, you know, that's a tool. That's a highly cultural concept, right? It's different across cultures. For me, I I think of the sort of the Desert Fathers in Christianity and just sort of being silent and sitting in the presence of God, you know, others would say, it's about being silent and just sitting in the presence of nature, or whatever it is, or checking in with our chakras, or whatever it is. Different cultures have different definitions for what it means that it's about taking time. And, you know, we know that some some folks believe that meditation is only just sort of freeing your mind and not thinking about anything. But I think what I've noticed is a pattern, at least in my own small way, is that so much of it is about self compassion. It's like, No one starts out being able to meditate perfectly. But a lot of us can benefit from it, if we have self compassion, and just, you know, keep trying.
 
</strong>Michael Hingson ** 50:58
And, of course, the whole idea of meditation sure, is being silent, and possibly emptying your mind. But the whole idea behind mindfulness, in a sense, is meditation, it's taking time to not just go forward and confront the day. And it doesn't really matter how you do it. But you do need to take time mentally for yourself, or to slow down. It's something I think that's as much a concept of meditation as is anything else. Absolutely. There's always transcendental meditation where you say a mantra. And that can be very helpful to people who do it. And it may help more people, then think that they could do it. But still, it's all about taking time to slow down and disconnecting from just what goes on in the world.
 
<strong>Sherry Johnson ** 51:52
Yeah, yeah. But really just noticing more, right? Taking it more with more of your senses, what is actually happening? Yeah, because that predictive brain of ours, we actually don't see, we don't hear, we don't taste we don't smell we don't touch most things. In the moment. We've already predicted those things. If we only really sense what we predicted, we would sense, we actually have to slow ourselves down to truly sense of what's happening around.
 
</strong>Michael Hingson ** 52:25
So what's next for you?
 
<strong>Sherry Johnson ** 52:29
Well, I'm like I had this project that hopefully, I'll get to do some narrative ethnography and what we call sensemaking. I've got a course coming up on adaptive leadership on December 3, sign up for that at my website, cultivate strategy that calm slash events, be teaching today, my Two Day technology participation facilitation course, if you want to learn about how to facilitate and collaborate better, I teach that about once a quarter either in Seattle are online, hopefully will start to teach teach that in Minnesota too. And, you know, someday, you would ask me about this earlier, Michael, before the show. I am hoping to complete my musical about growing up as an autistic kid and trying to fit in. So working on that, too.
 
</strong>Michael Hingson ** 53:21
There you go. Are you going to write the lyrics? Are you going to write the songs? Or are you going to write the words around them? And let let somebody else come in and do it?
 
<strong>Sherry Johnson ** 53:30
You know, it's going to be I think it's going to be a jukebox musical. So it'll be just hits from the 80s and 90s. Ah, you know, moving moving through my own experiences middle in early high school with the dialog that I'm right. Yeah. Have you
 
</strong>Michael Hingson ** 53:49
thought about taking a lot of the content of your courses, and putting them into a book? And using that as another mechanism to teach?
 
<strong>Sherry Johnson ** 54:00
Yeah, I mean, there's a lot of existing books, particularly on the technology of participation. I do write blogs pretty regularly. And I've started to do some video logs as well, on tic tac, and Facebook, but someday, I might start to gather some of that stuff together and make a compendium or something that makes sense, but I'm a little too random, maybe to make that full nonfiction book for resale. I'm always fine. It's nothing new to talk about and work on instead.
 
</strong>Michael Hingson ** 54:35
And, and that's valuable. And as you said, so your courses will be online as well. And they are online.
 
<strong>Sherry Johnson ** 54:42
Yeah, yeah. The deciding how to decide is online. And there's both an in person and online version of that top facilitation methods which is actually through top trading dotnet you can sign up for courses in that all over even the world
 
</strong>Michael Hingson ** 54:59
top training dotnet A
 
<strong>Sherry Johnson ** 55:00
trained dotnet as the US arm of the Institute for Cultural Affairs, is the purveyor of that that particular band of training. Cool? Yeah.
 
</strong>Michael Hingson ** 55:14
Well, so you've sort of said it, but if people want to reach out to you and maybe learn more about you talk with you, and do you do individual coaching?
 
<strong>Sherry Johnson ** 55:23
I do. Yeah. So yeah. So
 
</strong>Michael Hingson ** 55:26
how do they reach out to you and learn, but all of that
 
<strong>Sherry Johnson ** 55:29
they there is a website, there's a form on my website, <a href="http://cultivatestrategy.com" rel="nofollow">cultivatestrategy.com</a>. And you can also just email me at Sherry at <a href="http://cultivatestrategy.com" rel="nofollow">cultivatestrategy.com</a> S H E R R Y. I'm happy to respond.
 
</strong>Michael Hingson ** 55:41
And strategy singular, just to make sure everybody understands. Yes. Well, Sherry, this has been fun. I've enjoyed it. I really appreciate you coming on. And my dog has stayed awake over here, so you must be happy with it. There you go. That's awesome. Alamo pays attention to everything I do. I can't get away with anything. We do have the door closed. So the cat doesn't get to come in. And I understand why cats.
 
<strong>Sherry Johnson ** 56:10
I adore cats. I have two of them, including the best get in the world and then kissick,
 
</strong>Michael Hingson ** 56:16
we have a cat we rescued seven and a half years ago. We thought we were just going to find her a home. And I learned that the cat's name was stitch. And my wife is a quilter Do you think that cat was going to go anywhere?
 
<strong>Sherry Johnson ** 56:32
Oh, it adopted you.
 
</strong>Michael Hingson ** 56:37
Oh, it took over us? Yeah. He's a great and and she and Alamo get along very well. So we're happy with that. That's great. Well, thanks again for being here. And I want to thank you for listening. And wherever you are. Please give us a five star rating. We appreciate it. That's another thing share. You could do a podcast.
 
<strong>Sherry Johnson ** 56:57
Oh goodness, I've done I've done it. I've done something like it. We'll see someday.
 
</strong>Michael Hingson ** 57:05
But wherever you are, please give us a five star rating. I'd love to hear from you. Please reach out to me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And Sherry will have to talk about your website and see how accessible it is.
 
<strong>Sherry Johnson ** 57:21
Oh, I'm working on it. It's not it's not there yet.
 
</strong>Michael Hingson ** 57:26
Checkout accessiBe it can help and it's not expensive. It's a way to really help. And I'll be glad to help you with that. But we hope that wherever you are, you'll give us a rating and you'll reach out I'd love to hear your thoughts. And we'll be back of course again very soon with another episode of unstoppable mindset. We're inclusion, diversity. And my favorite part the unexpected meet and again, Sherry, thank you for being a part of this.
 
<strong>Sherry Johnson ** 57:51
Thank you for having me, Michael, this was fun.
 
</strong>Michael Hingson ** 57:58
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Complexity Coach with Sherry Johnson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/471300f5-26a1-463e-a59f-7ac7fe34a1f2.mp3?source=rss&amp;ext=asset.mp3" length="38677644" type="audio/mpeg" />
<itunes:episode>102</itunes:episode>
</item>
<item><title>Episode 101 – Unstoppable Entrepreneur and Successful Transformation Expert with Daniel Mangena</title>
<guid isPermaLink="false">https://pinecast.com/guid/cbfdcb1d-af99-4150-aa68-e7b5ced5c16c</guid>
<pubDate>Tue, 14 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>00:53:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a6e16b55-5dbb-4be2-99a1-827a143d5d41/UM101-Daniel_Mangena-Coverart.jpg" />
<description><![CDATA[<p>It is so enjoyable and refreshing for me, and I hope you, to hear from a wide variety of guests here on Unstoppable Mindset. Our guest this time is Daniel Mangena. Daniel had what he says is a normal and somewhat boring childhood with no major events along the way. Even so, he grew up to be quite a thinker and person who likes to help transform lives as you will hear.
 
Daniel talks with me about choices and how we are the ones who most of all limit our life and other choices. He uses, as an example, the story of Roger Banister who was the first person to run a mile in less than four minutes. Wait until you hear what Daniel says about that.
 
Like many of our guests, Mr. Mangena offers many good nuggets of wisdom and life lessons we all can use and that can help us anchor ourselves to a better and richer life.
 
 
<strong>About the Guest:</strong>
Daniel Mangena is a successful entrepreneur, best-selling author, podcast host of <em>Do it with Dan</em> and <em>Beyond Success</em>, a life &amp; business transformation coach, and an international public speaker who is known for programs and content that take clients and students to next level living. He has helped thousands of people across the globe achieve wealth mastery and truly abundant lives.
 
 
Featured on CNN, CBS, FOX, the Jack Canfield show, and in Forbes and Entrepreneur magazines, Daniel’s mission is to spread his teachings worldwide with the intention to “spearhead an evolutionary uplift in universal consciousness by awakening people to the importance of their unique role and enabling them to manifest their dream life”.
 
<strong>How to connect with Daniel:</strong>
FB - <a href="https://www.facebook.com/thedreamerceo" rel="nofollow">https://www.facebook.com/thedreamerceo</a>
Linkedin - <a href="https://www.linkedin.com/in/dreamerceo/" rel="nofollow">https://www.linkedin.com/in/dreamerceo/</a>
IG - <a href="https://www.instagram.com/dreamerceo/?hl=en" rel="nofollow">https://www.instagram.com/d</a>anielmangena.official
Youtube - <a href="https://www.youtube.com/channel/UCMdAvGk6xa5fptmdULliJrg" rel="nofollow">https://www.youtube.com/channel/UCMdAvGk6xa5fptmdULliJrg</a>
Twitter - <a href="https://twitter.com/dreamerCEO" rel="nofollow">https://twitter.com/dreamerCEO</a>
Podcast - <a href="https://podcasts.apple.com/us/podcast/do-it-with-dan/id1381226331" rel="nofollow">https://podcasts.apple.com/us/podcast/do-it-with-dan/id1381226331</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to unstoppable mindset. Glad you're here with us. Thanks very much for for joining us. We hope that you enjoy our episode today. We're going to have a lot of fun with it one way or another. It's all about having fun, and it's all about being educated. Daniel, welcome to unstoppable mindset.
 
<strong>Daniel Mangena ** 01:40
Thank you for having me, Michael, very excited to be here and dive in.
 
</strong>Michael Hingson ** 01:45
Well, so we're a little jealous. You're down in Cabo San Lucas, where you live for a good part of the year. That's no fun.
 
<strong>Daniel Mangena ** 01:54
I just escaped the summer heat. Well, that was really funny. This year, I escaped to Europe thinking that it will be cooler. And actually it was infinitely more hot because of the heatwave. So I was to die. I was still dying from heat, but it's so good.
 
</strong>Michael Hingson ** 02:08
Well, at least you're here. And that's always fun. Yeah. Well, let's, let's start a little bit, I know that it's fair to say you're a best selling author, you've got your own podcast, you talk about a variety of different things. But let's start a little bit before that. So tell me a little bit about you growing up and what life was like and anything else that you want us to know. And the things you don't want us to know. Tell us those anyway, too.
 
<strong>Daniel Mangena ** 02:33
Yeah, so I don't really have the early on sub story that some people might have. And I don't say to stop story to a throwaway line. I mean, it you know, some people do have stories that are really quite sad, you know, I didn't have an absentee parent, I didn't have any alcoholism or drug addiction in my family. It was actually quite a normal, middle class upbringing. But what actually happened is, I create some success quite early in my life, and unfortunately didn't have the the experience and the know how to keep that which I created and ended up making and losing to multimillion pound fortunes by the age of 23. And falling into quite deep, dark place of depression. And it was a really dark place I found myself in. And what ended up happening off the back of that was that I got the gift and the gift was learning why Why create couldn't stay. And also learning to be a nicer human being from the humanity of my experience. And what I get to do now is to empower people to take the pain of what I went through through a lot of that, and to create an abundant, joyful, purpose driven life for themselves as they go through life today.
 
</strong>Michael Hingson ** 03:46
So how's that working out for you?
 
<strong>Daniel Mangena ** 03:49
We're having fun loving life, we've got to say,
 
</strong>Michael Hingson ** 03:51
that's, that's great. So how long have you been doing what you do now?
 
<strong>Daniel Mangena ** 03:57
Since 2018, actually isn't my first. So we started the podcast in March of 2018 or so about March. And I did my first event the 15th of July 2018. And since then, we've now helped literally 10s of 1000s of people around the world through the content that we put out through the podcasts, maybe more than that, through social media. And you know, people from literally all walks of life and all parts of the world.
 
</strong>Michael Hingson ** 04:25
Do you also do any kind of courses or other kinds of things that people can relate to? Or? Yeah, that helped people
 
<strong>Daniel Mangena ** 04:32
to do this? Yeah, we do do this. We do some stuff. I've got my next alchemy of abundance. In person workshop. We're starting here in Cabo. In a couple of days at the point of recording this, we're doing the next one, the 31st of March to the second of April, and we've got some programs. micromillions is our signature program that takes people really through this journey of creating a life of abundance in a way that really honors their natural gifts to the natural flow. And what they want to live their life to do.
 
</strong>Michael Hingson ** 05:03
So what did you do before you were doing this?
 
<strong>Daniel Mangena ** 05:05
I had a consulting business. I started that in 2000. And God Lord, when did I start quarter four, I started corner for consulting 2005. I think 2000 14,005. That was a business that I took to, you know, quite a lot of success that I ended up losing, I really rebuilt it up again, probably starting about 2011. And then I closed it down in 2018 to 13, February 2018, closed it down to come and do what I do now. But since then, I've gone back to doing a little bit of consulting to do some of it on the side.
 
</strong>Michael Hingson ** 05:43
What did you do before you were consulting?
 
<strong>Daniel Mangena ** 05:46
Before that I had entrepreneurship by businesses and those the ones that I built up and lost when I was younger, and money, man 38. Now, my first big business when I was 19. And then another business round, 21 loss at age 23. Built up off the back of that. And proof I've never really had, I worked in a cinema when I was about 15 for a summer. And then when I was rebuilding, or around 2011 2012, I had a job in a call center for six months just to cover the bills while I was building up the business.
 
</strong>Michael Hingson  <strong>06:23
So you didn't do college or anything like that.
 
</strong>Daniel Mangena ** 06:26
I did a year of college, I never finished my degree I did one year exactly one year of university, I took a gap year that's lasted 20 years. That's a good gap year that's lasted 20 years. Finally, though,
 
<strong>Michael Hingson ** 06:39
I think there's a lot to be said for what you learn in the College of life, as opposed to just going to college. And that's kind of what I hear you saying it's, it's all about what you learned, and then how you deal with it.
 
</strong>Daniel Mangena ** 06:54
Yeah, and also, I think it really comes down to what your goals are. I mean, if we go back to the original, you know, the old school, where college and universities really, really stepped up and started, they had a purpose. And that was really preparing people for specific roles in society. As that level of education sort of moved out to more people, that became a little bit more, a bit more varied. And when you look at the benefit, especially for the amount of debt that you need to go into, in America, for example, to go, I mean, when I did my degree, it's about three grand a year, maybe including your accommodation, and you could get a student loan for some of it. Now the costs have gone up, I think it's about 10 to 20,000 pounds a year, depending on on where you go, and what city that you're in for your living costs and so on. But you know, people in the US, you guys go into six figures of debt, or for a degree and you have to ask yourself, Is this degree me following a formula that other people told me that I should follow? Or is this contributing to what I want to create for some of us, it's going to contribute to what you can kind of create. For some people, the experience of going to university is a big part of who then growing up and maturing as a person, you think it really should be case by case and you having a personal relationship to that choice, versus I'm going to go and do a degree just because that people told me that's what I'm supposed to do.
 
<strong>Michael Hingson ** 08:14
I remember when I went to the University of California at Irvine, which is a long time ago, I started there in 1968. And registration was I think, $273 a quarter. But I remember my dorm room and I had a single room was $1,200 a year. And that was room and board and all that. And of course $1,200 wouldn't buy you anything anymore. But yeah, it's it's it's grossly expensive. I do think there is a value in college for the for those who can go and I think that you hit it on the head, a lot of its maturity and a lot of us learning and learning to get along with people. I do think that sometimes we tend to get molded and not always learn to think as, as as creatively as we can. I would hope that college teaches more creativity. But I know that in some places it doesn't and for some students it doesn't. And the reverse is also true.
 
</strong>Daniel Mangena ** 09:20
Again, I think it's just what are my goals and this is what I'm I'm really big on intentionality and intentionality is a big part of what we do and what we support people in creating for themselves. But when I have a level of intentionality behind what I'm doing, I can start to look at what actions are going to support me getting to the goal that I that I want to get to. If for example, you want to be a medical doctor, you're gonna need to get you back to college. If you want to be in construction, you may not need to go to college. If you want to be in business. Yes, you can go and get a business degree and go and get an MBA. But I can tell you that for the most part. The people who are going to be teaching you about business probably haven't run a business and getting there and getting your Getting your feet, your toes wet and actually just going out and trying, and getting support and mentorship and guidance from in the field is probably going to be better for you. But it really does come down to who am I? What do I want to create? What is my goal or intention? And does this choice actually lead me in that direction?
 
<strong>Michael Hingson ** 10:17
How do we get colleges to teach that concept to enhance what they do? Because that would clearly enhance what they do? I think we don't teach intentionality. And we don't always necessarily teach as much as we could about taking people through that process.
 
</strong>Daniel Mangena ** 10:37
Yeah, but I mean, colleges and universities, businesses.
 
<strong>Michael Hingson ** 10:41
Yeah, that's true.
 
</strong>Daniel Mangena ** 10:44
People hang let's ease people in.
 
<strong>Michael Hingson ** 10:48
But it doesn't mean that they can't. But it doesn't mean that they can teach people to be creative, I don't think it necessarily means you're going to talk somebody out of going to college. But rather, what you're doing is teaching them to be more intentional about what what they do in college,
 
</strong>Daniel Mangena ** 11:02
I think it's going to come down to it's going to come down to the institution, their intentions, their goals. I know, for example, a friend of mine is dear friends with with the dean of a university, that potentially is going to be giving me an honorary doctorate, which is always always fun. And I know that for a fact, that particular institution is really committed to the excellence of their students and for bringing out the best in their students, someone like that, for example, probably would be open to ideas about that, if you've got sort of a, a churn and burn institution that really just cares about getting that tuition fee, they're probably you're probably not going to be able to convince them at all. All that being saying that the approach to getting the university to, to look at these alternative approaches to get the most out of their students really, I believe is going to come down to does the university does the institution actually care? And if so, then can we collaborate with them based on that care, so that they can actually be open to ideas that are going to support them, and then sharing in a way that they're going to understand?
 
<strong>Michael Hingson ** 12:01
Yeah, it all comes back down to relating to people and to individuals, and it is different for different people. One of the things that society in general doesn't do, and colleges are certainly part of society is that we don't necessarily nearly as well as we could address, the issue of dealing with people who are different or dealing with differences among people, we talk about it, we do some of it, but we don't really do nearly as much of it as we could.
 
</strong>Daniel Mangena ** 12:31
But again, I think that really comes down then to really comes down to, to your goals, your intentions, what you're looking to create. And then if you've got that nailed down, then you can start to plot a path to where you want to want to get to I think far too many people are just running around with no intentionality with no direction and wondering why they don't actually get somewhere. That's my personal experience and witnessing.
 
<strong>Michael Hingson ** 12:59
Yeah, well, I think that's, that's very true. We also have, I'm gonna I'm thinking specifically of the category of people who happen to be blind or very low vision. The problem is that most of us are still taught. If you're blind, you can't do anything. And so we're not taught how to be creative, and how to be intentional. And to really set goals and create a mindset. I could call it an unstoppable mindset. But to create a mindset you could create, to create a mindset that says, I'm going to really figure out how to do this, go for it, and make it happen. And, and also be willing to accept setbacks along the way, but still, intentionally getting there. And I and I think that that's part of something that's not just true for blind people, but for a lot of people, we don't teach people that they are really a lot more able to do things and they think or to win, we might as well use it to be on they're not as nearly they don't learn to be as unstoppable as they can be.
 
</strong>Daniel Mangena ** 14:12
So here's where I sit with with that one. There's a universal or one of the universal laws, the law of vibration, and the law of vibration states that we can only operate in terms of answer to the same level of the question. And so when we look at things like the the was it the one minute the 10 minute mile or the five minute mile, I can't remember which one is probably a five minute mile, whatever it is all the 10 So I think
 
<strong>Michael Hingson ** 14:50
it was originally the Yeah, I think it was originally the four minute mile formula, which is the one Yeah, I know where you're going. Go ahead.
 
</strong>Daniel Mangena ** 14:57
So everybody was awkward. Eating on the basis of the belief that you couldn't do the mile run in less than the four minutes, assuming that we're right. And so everybody was operating on that belief. Everyone was coming from that place. And nobody was was doing this. Now, the second that somebody stepped up and broke that four minute mile that it became the norm. Yeah, that the level of ability that people had to meet that new opportunity, that new outcome was presented, and more people than were able to go and create these four minute mile situations.
 
<strong>Michael Hingson ** 15:33
Yeah, it was amazing what happened after Roger Bannister did it and then suddenly, everyone everyone could do it figured out, they could do it. Because people even said to him, when he said he was gonna do it, you're gonna die, you can't physically do it physiologically, it's.
 
</strong>Daniel Mangena ** 15:48
And again, their ability to see response was limited to their questioning, they were questioning from the perspective of, oh, I can't this is what's wrong. This is what's not possible. These are my limitations. When we look at people who are in society, who are facing the choice as to whether they're going to stick with AI or whether they're going to move forward. They as individuals are the only one that can be responsible for what's going to happen, if we're waiting for society to step up and say, I'm going to empower you, if you're waiting for the Dean of the University to say, I'm going to give you the tools, we're always going to stay stuck. I would invite anybody who's listening to this episode, who has anything in their life that they're being told from outside of themselves, or even inside of themselves? That they can't do it? Just to play with the question? What would happen on what would it look like if I did? Not even to say, I'm going to do it I have to do I'm certain I can do it, just to toy with the idea? What would it feel like? What would it look like? If I did actually do this? What could that look like? All of a sudden now, where we're operating from changes we're no longer operating from I can't, we're suddenly operating from a maybe. And one of the things that we teach in the work that we do is all that you need is a maybe to open up the doors of possibility, to new opportunities to new insights, to new inspiration to new evidence from outside of yourself, and maybe then a new outcome.
 
<strong>Michael Hingson ** 17:15
Yeah, it is, it is about getting people to move to that maybe or to move to the CI, maybe this really is possible, or I ought to really explore that better. And as I said, unfortunately, too many people are taught way too often, that you can't do that, and they don't go beyond it. And that's where it really gets to be an extremely unfortunate occurrence in life that so many people have just decided, or have been taught for so long that they can't do more than they do, that they, they believe it and it becomes a very hard wall to break through.
 
</strong>Daniel Mangena ** 17:57
And this is where podcasts like your stories like yours, these give people that opportunity to have a new choice. But the choice has to be made as an individual. Yeah, we can't, we can lead that we can lead the masses to the well. But we can't make them drink, you know, and, and part and parcel of My journey has actually just being okay with playing that role of bringing people to the world. But at the end of the day, anyone who's depending on someone or something outside of them, to get them over the finish line is never going to get there if you want to. Or if you're feeling a desire, a feeling within you to go and create a beast and do something different, then there has to be a desire within you to actually do the work to get there. And to follow through and make that happen.
 
<strong>Michael Hingson ** 18:41
Do you think there's room for mentors in a person's life and coaches to help them?
 
</strong>Daniel Mangena ** 18:46
Not only do I think there's room for it, I think it's an a completely imperative part of the process. I spend multiple six figures a year on my personal development, multiple, six figures. There's always coaches, for me, healers, mentors, guides, I was on the call with one of my coaches earlier. And even if it's a skill that I think that I've got down, I still look to be guided and mentored in that in everything, every part of my life and business. Because, you know, I always joke that, you know, I've never seen my own backside. I've never seen my own face. I've seen a picture of it. I've seen a reflection of it. I can see the video here. But I've never actually seen my own physical face. A man has never seen his own faces and backside. How can he think that he's going to have everything worked out about about his life, there are always going to be blind spots and having guidance, guidance, having leadership having coaching mentorship is what's going to enable you to see those so that then you can have the data and have the insights that can support you in following through on that decision that you've made to move through and create something different.
 
<strong>Michael Hingson ** 19:50
Yeah. Those people, those individuals who mentor and coach you clearly are people who are helping to open your mind to possibilities, and I think you're right, all of us need mentors, all of us need coaches. What about spending time just by yourself being more introspective? Like one of the things that I advocate is every day, people should take a few minutes at the end of the day and just stop me even when they're lying in bed. Think about what happened today. What worked, what didn't work? What did I do? Well, why was it well, and could I have done it better, and what didn't work and all that I'm a firm believer in introspection, and I used to use the words, I do that because I'm my own worst critic. And I realized that's not the really, that's not the right thing to say, it's, it should be, I do that, because I want to grow. And I'm in the best position possible, if I truly do it, to take that information, and learn from it.
 
</strong>Daniel Mangena ** 20:52
I mean, I'm a firm advocate in journaling has been a really great practice to use in your day. I've got particular prompts that I use in the morning, and in the evening, just to reflect on what I've created. Because, you know, we're talking about personal responsibility, in terms of, you know, showing up for ourselves and so on. And if I'm not taking audit, then how am I going to know the impact or the effects of the choices that I'm making, so that I can cause corrected, and continue to move forward in a positive direction. So yeah, taking that timeout, and engaging with that, in that time in a way that's going to work for you, and it's going to serve you I think, is imperative. But certainly, recognizing that if you're not taking score, it's gonna be very difficult for you to stay on point and stay on target and get to your end goal.
 
<strong>Michael Hingson ** 21:37
Yeah, much less even. Figuring out what your end goal ought to be. You've got exactly got to take the time to do it. Yeah. I, since September 11, I have spent a lot of time talking about the fact that I created a mindset, where I wouldn't be afraid. If an emergency happened. Of course, if something happened, where I couldn't do anything about it, then I probably wouldn't be here. But otherwise, I created a mindset that said, you know, what you can do in an emergency, you know how to do it. I learned all about the World Trade Center and such things and spent a lot of time regularly going through different things that I learned and always asking if there's more to learn. But I didn't realize at first that I had created a mindset. But then when September 11, happened, the mindset kicked in, it was just an automatic thing that allowed me to focus and help others and help me and keep my guide dog focus as we went down the stairs and doing all the things that needed to be done to successfully escape from the towers. And as I said, of course, at any time, the building could have come down, and that wouldn't have been anything I had control over.
 
</strong>Daniel Mangena ** 22:58
So what can we control? What can we look?
 
<strong>Michael Hingson ** 23:00
Right? That's right, and we'll get to them. But but the thing is, I developed the mindset, but I never really started talking about how others can develop that mindset. And what I've come to realize is, it really started with a concept that was on subconsciously or unconscious to me at the time, I was saying, there's no need to really have such a blinding fear that you can't move beyond it, that you need to use fear as a tool to help you focus on heightened senses. But if you become as I call it blinded by fear, then you've given up and you don't have a way to move forward. And so we're getting ready to write a book, actually, we're started writing a book, we're looking, I'm looking at the first draft of it now. We're calling it a guide dogs Guide to Being brave, because we use dogs throughout the book to talk about what they go through and what people go through and so on. But it's all about teaching people you don't need to be blinded by fear in unexpected situations you can be to use your words intentional about being able to move forward and developing a mindset that allows you to cope with things you don't expect.
 
</strong>Daniel Mangena ** 24:09
And recognizing, accepting and understanding there's always going to be things that you don't expect. That's like, that's life life has got stuff that's going to show up, there's going to happen that you don't understand that you're not ready for. There's always a tower that can come down on you physically or metaphysic or metaphorically, but it's do you hold on to your guide dog, whether that is a physical dog, whether it's a mentor, whether it's a book, whether it's a podcast, and allow that to be the support for you because the guide dog can lead you out, but it can't walk for you, your coach or your mentor, your your your your guide, they can give you the tools but they can't make you use them. We still have to step up and do that ourselves. Well, it's
 
<strong>Michael Hingson ** 24:53
even more subtle because a guide dog doesn't lead and that's what most people say and you know, not picking on you for the terminology but what a guy dog does his guide that is to say, it's not the dog's job to know where to go and how to get there. That has to be my job. And my job is to direct the dog. So I will tell the dog when I want the dog to go forward or left or right, the dog's job is to make sure that we walk safely in the process. So we are a team, we each have a job to do to make the team successful. But the reality is it is a team. And the last thing, in fact I want is a dog that thinks it knows where I want to go. So for example, at the World Trade Center, I spent hours and this is one of the ways that helped me, I spent hours trying to walk different ways to get to the same point just so the dog wouldn't get in the habit of going one way to get somewhere because what would happen if that way, were blocked by fire or something else. Now, doing that in a in a building or complex of buildings is a little bit challenging, because there aren't that many ways to get from point A to point B. But even if you have two or three and even if one is instead of going up an escalator, and walking through the arcade in the middle of the World Trade Center, and then going into Tower One, which we did or another time going on the fourth level down through a parking lot and up an escalator right into Tower One, or sometimes going up the escalator to the arcade and then turning left, walking around a little bit. And then going back the bottom line is what I didn't want the dog to do was to get into the habit of knowing where to go, because that could be a dangerous situation. And it's my job to know where to go and how to get there and then instruct the dog command by command. And I think that's sort of the same thing, in a sense that you're really talking about, the individual has to be the one to consciously make the choice and learn the information necessary to make a conscious good choice.
 
</strong>Daniel Mangena ** 27:03
We need to have the tools and the resources to do what's going to move us forward. But I think it's even more potent in that the guide dog doesn't guide it supports in Go.
 
<strong>Michael Hingson ** 27:14
Because if you have a guide dog guide, but but it doesn't lead,
 
</strong>Daniel Mangena ** 27:18
leave this one sorry, the great fig, right? Because even when you're looking at having a coach or having a mentor having a think they can't live your life for you. And if you're waiting for them to tell you, then again, you you've given your power away. So it's actually even more beautiful, that the guide dog guides and doesn't lead. Yeah, it makes the point even more.
 
<strong>Michael Hingson ** 27:39
You mentioned and I think we both kind of mentioned control a little bit. One of the things that happened to me after September 11 Was I kept hearing people say, We got to get back to normal, we can't, we can't stay the way we are, we got to get back to normal. And it took me a long time to realize that when I felt anger or frustration over that, it was because the reality is normal would never be the same again. And we can't control going back to something that we'll never be able to do again. So I guess they're really two questions. One is getting back to normal. And we always change and we're going to do that. But the other thing is, we stress ourselves by worrying about so many things over which we don't have control.
 
</strong>Daniel Mangena ** 28:26
Well, I'll tackle the first bit first, in my opinion. So I like to refer back to nature and in nature. If at any point something stops growing, that's when it's dead. We as humans, when we die, something stops functioning, or if we die of old age, what happens is the telomeres in our DNA strand stop replicating. And therefore we lead to expiry, that's literally what happens. A plant that stops growing dies. And so when we say go back to normal, that's assuming that things are not growing and changing much to your point that if they're not growing or changing them, they're dying. So if we are at the same place of normal, then we're on the road to degradation. And so because of that something that's in a healthy space, healthy growing space is never going to be the same same, because it's always going to be move forward. So if we're looking to move back into space of degradation that's never going to be supportive. We want to be looking forward to Okay, based on the new information I've learned today, going back to what I was discussing earlier about reviewing at the end of the day, based on what I love based on the new things that come into my experience, the new input, the new skills, the new challenges, new questions, the new things have been uncovered. How am I going to approach tomorrow from a grown expanded place? Because we are looking for probably this control, we want to go let me go back to places familiar. So that can try and control things. But control is an illusion. And then when we look at the net, you know another big thing that's happened in our lifetimes, which is you know, it's a pandemic that is reportedly coming down to a close or whatever. I think one of the reasons why so many People are thrown into disarray is because they realize just how little control that they actually had, within a very, very short period of time, a lot of illusionary ideas of control was shown to be just that were shown to be illusions. And that's something that people struggled, I think to deal with. But control is an illusion, what we do have is creative capacity. But once the balls rolling, once those things are turning, it's what do I do with what's shown up based on what I can control, which for the most part is only me, my reactions, my choices in terms of Hamelin respond to something and my preparedness to deal with things that may or may not show up in my life. Yeah.
 
<strong>Michael Hingson ** 30:41
And the problem that we have is that we think we can control everything about us. And so when we don't have control, and we get that rude awakening, from time to time, we get very frustrated rather than going, Oh, why am I even worried about that? What am I going to be able to do about it? I'm in politics, for example, and politicians are always trying to control us through fear. And they don't have that control over us unless we let them. Likewise, we can't control what they do other than to step back in the case of the United States. And the House of Representatives, for example, every two years, we can decide whether this person is best representing us or not, and then say, you're welcome to stay or go away. That's the control that we have. But we we don't have a lot of the control that we think and there's so many other things, people are talking so much about climate change. In this country, it's discussed a lot in this country, we talk about inflation, I'm sure that's something that happens. Most places, the reality is a lot of the factors relating to that we don't have any control over. But we're allowing ourselves to be made to be afraid, by people who are just as clueless about that, but they want to blame somebody else rather than recognizing we don't have control over those things. How do we deal with what we have control over?
 
</strong>Daniel Mangena ** 32:18
I mean, in the US, for example, is a democratic country, what you've got is you've got the voting booth. Right? And then you've got discernment in terms of listening to people who haven't had a track record in leadership, or provided results or even, I mean, a lot of career politicians, or parts of the world. You look at their track record, what did that what have they done since they've been in office? Besides a career politician? They made promises and been voted into different offices at different points in their career? Have they actually been in integrity to those two points? What are they have they shown up? If you're going to get lost in return, you can get lost in, you know, at the height, which happens, I think, a lot in election cycles. Oh, yes, you know, the hype and all of the things, then that's where your power was your power was in was right there in who you voted in. If once someone's voted in, you're not going to do anything about using your voice in the voting booth or whatever. A lot of people don't bother voting, it doesn't change anything. Anyway, what you saying is, look, they're all the same. Okay, well, then find someone that's not the same. But not every person is the same.
 
<strong>Michael Hingson ** 33:28
Yeah, right. Well, and true. And yeah, you know, I hear so many people saying, well, why trust this guy, he speaks my language. That's not the issue. The issue is, what is he really done? What can you point to about this man or this woman? Not what other people say, but what has he really done or not done? Or the new person who wants to come in and says, I'm going to make all these changes? The issue still is, what have you done to demonstrate that you can do that don't talk in generalities gets
 
</strong>Daniel Mangena ** 34:06
not only what, what have you done? To say you can, what have you done to demonstrate that? You will?
 
<strong>Michael Hingson ** 34:13
Yeah, that's a good point. Absolutely. That's a good point. How do we know you're going to do it, you have to convince us or we should create that mindset. And ask those questions. I think that's really the issue. You're internationally right now than worrying about all the things that we can't control, we need to become more intentional about the way we vote.
 
</strong>Daniel Mangena ** 34:36
That's one thing. That's one thing. I was speaking to somebody a little while ago, and he was saying, you know, he's creating disruption in entrepreneurship. They said when a lot of these social issues were coming out what he did was he said, Okay, guys, I can talk about the social issues, but that's not going to change anything. Instead, what I'm going to do is we're going to make the voting day, a paid day off in this company, so that you You can actually go and do something real, we're not gonna sit here and talk about it and create division in the workplace, you have a way that you want this country to be run, head over to the voting booth, go and get involved in your local community, go and do something, read about it, and I will give you a paid day off to do that. And that's what he's doing instead, that, I think is a powerful way to approach
 
<strong>Michael Hingson ** 35:20
things. Yeah, you're giving people the opportunity, and you're sending a strong message, go do it. Mm hmm. Which, which makes a lot of sense. So as people are pondering when we talk about intentionality, and we talked about looking at what happens every day and analyzing what you do, some people might call that meditation what what do you think about the the idea of meditation? Or is that meditation? Or what do you think about all that?
 
</strong>Daniel Mangena ** 35:49
Meditation, for me is a tool to get into what scientists have measured to be a meditative state. That's literally the brainwaves in your brain operate in a certain speed. And that shows that your brain is then functioning a certain way. Now, not everybody gets to that place through the same medium, some people will try different types of traditionally taught meditation, some people can play a sport or go for a walk or spend time in nature, spending time with a loved one, spending time and just general science, it doesn't necessarily require sitting in lotus position. So there are many different ways to get back to that place. And I think that people should find the way that work for them, rather than looking at the cookie cutter approach to what they believe is going to actually work to get them to that place.
 
<strong>Michael Hingson ** 36:33
I took a course while in college on Transcendental Meditation. And I think that there's a lot of value and what it can offer. But even there, that as as people said, it's all about getting to a particular state of consciousness. And it's a way that can be very successful. And a lot of it has to do with taking your mind out of just thinking about the typical day to day things that go on in your world, and giving yourself the the opportunity to relax. And, and to get to that meditative state, if you will, which is what we don't do. And, you know, we have, I don't know whether you've Have you ever read read the book 10% happier? No, I've not read Dan, who used to be on Good Morning America. He, he wrote this book called 10%, happier, because he got involved in meditation. And one of the things that he talks about in the book is, there's more than one way to meditate. But And meditation is really all about getting to a particular state of consciousness and getting to the place where you can back off from the typical day to day things, especially those that you don't have any control over.
 
</strong>Daniel Mangena ** 37:51
Which again, so many of us are just caught up in what we're scared of what we don't want, what we want other people to do what we want from other people versus what is it that I actually desire to create, and what can I do here and now to support my movement towards that? And then doing it?
 
<strong>Michael Hingson ** 38:07
Yeah. And at the same time, if you suddenly discover well, maybe I need to have a course correction. That's okay, too. Great. We don't tend to do nearly as much as we could about do do court doing course corrections.
 
</strong>Daniel Mangena ** 38:28
Yeah, but coursework correction often means moving outside of the known moving into the unknown. Sure, nothing moving beyond what feels safe and comfortable. And that's not what we as humans often do, we're often looking for the easy way out, because,
 
<strong>Michael Hingson ** 38:46
well, that's the society we taught. We taught that.
 
</strong>Daniel Mangena ** 38:49
Yeah, but guess what, there is also available information for another way to do things. And we have to take responsibility for what we do. I mean, this information that this conversation is going to be out in the wild, right? So people have the opportunity to have an E, an E shop, you know, conversations like this that are happening, there are literally millions of pieces of content out there probably have a positive nature. But if I'm going to be focused on the negativity or fear and doubt and anxiety, then how am I even going to be available for different kinds of input? And it's only my responsibility as to whether I'm going to tune into the uplifting expansive one or get lost in the negative side one.
 
<strong>Michael Hingson ** 39:32
Yeah. And what we need to do is to really be curious enough to go look for them again, and that gets back to the whole college discussion. I think that way too many of us in what we do we expect somebody just to give us the answers, and we don't tend to be nearly as curious as we ought to be. I remember when I was just a child living in Chicago, before I was five, my father owned a business to repair televisions that was back in the days when you unplug vacuum tubes and you put in new ones, or you replaced a picture tube or you smelled a burn resistor and you replaced it and the TV worked again. And I would go with him occasionally. And one of the things that he said is, don't put your hand inside the TV. And I didn't necessarily deliberately do that. But I remember one time when I got shocked, because I put my hand on something. And I'm, as I sit here and think about it, I think it was an accident, I
 
</strong>Daniel Mangena ** 40:44
don't think I was going well, what why can't I put my finger in there? What's going to happen? But I learned what an electric shock was all about.
 
<strong>Michael Hingson ** 40:52
And that actually made me curious more than anything else. And so then he showed me a TV that was not plugged in and discharged. But but I used it as a learning experience. And and I was curious to understand what it was all about. But I think we tend to not grow up to be as curious as we ought to be. There's a lot of validity. And when somebody says, Well, why that you say why not? You know, there's nothing wrong with that.
 
</strong>Daniel Mangena ** 41:25
When it goes back to we were talking about earlier, when we spoke about about people's challenges in the law of vibration that if I'm only asking for thinking from a place of why not? What can't happen, what's not possible that those are the only quality of answers that I can get, I can only get the quality of answers that matches that level of inquiry.
 
<strong>Michael Hingson ** 41:44
Right. Right in but you know, for somebody who says, Well, why why should we do that? And then my response is still why not explore something new? Mm hmm. Which, which makes perfect sense. Tell me what what you think about or know about things like the law of attraction.
 
</strong>Daniel Mangena ** 42:06
Law of Attraction is not a primary universal law. It's a secondary universal law. So primary universal laws are the ones they're like elements. And then you've got compounds which form the secondary laws. So the actual primary law against a from which the law of attraction is is drawn is the law of vibration that we've been speaking about, which is like attracts like, basically, we experienced what we're a vibrational match to, and thought is one of the components of, of that vibrational match, you've got emotional state as well. So I think, in my opinion, the law of attraction has become popular because it feels like the easy way out when actually fully operating to the primary law really means a complete overhaul of what we're doing in terms of how we show up in the world, what we're thinking, what we're feeling, the actions and choices that we're making, because all of those things encompass our vibration. And once we are vibrationally aligned to a particular outcome, the law of attraction kicks in. And we find ourselves being attracted to and being and things been attracted to us that match that state of that state of being that we're in. And so your attraction is real. However, it is not a primary law, it's a secondary law. And it's not more work than people have been led to believe that it is, in my opinion. Yeah.
 
<strong>Michael Hingson ** 43:20
A lot of it has to do with vibration. And when we, when we aligned vibrations, we are also projecting that whether we realize it or not whatever our vibration or our state is, we do project it. We one person on this podcast a while ago, talked about an experiment that someone did with plants. And when people projected a more positive image in their own mind, the plants reacted differently than when they thought about killing the plant or pouring hot water on the plant or digging the plant up. There was a noticeable difference in the way the plants and what they did were through measurements, actually how they were behaving was all done simply mentally.
 
</strong>Daniel Mangena ** 44:18
I mean, thought is real thoughts have ideas can be measured. They can be measured, they can be weighted, there's some substance to it. And if we honor that, and, and bring a level of intentionality to how showing up with our thoughts and emotions, we'll start to see that measured things showing up in a measured way in our physical life every day.
 
<strong>Michael Hingson ** 44:38
One of the things I think you do is you encourage people to manifest money. Tell me about that.
 
</strong>Daniel Mangena ** 44:44
Yeah, I mean, I'll be quick about this because we're running low on the clock now, but I'm okay. I mean, if you're okay, no, I've got I've got something. I've got something afterwards. We had a lot of people come into our world that wanted to create new license ourselves. And time and time again, what we're finding is that people were using that they don't have enough resources to live that life, it was more concerned with people living a life that was joyful, that was contribution contribution, that nourished and filled them and had meaning. But this excuse of resources kept coming up. And so the move to going a lot more deeply into supporting people around the money was twofold. Firstly, if people have resources, they have less space for that excuse. And secondly, the playbook for creating our reality is the same across the board, there isn't a different playbook for creating different relationships and creating money and creating health. It's the same playbook, but our perspective creates a distorted lens that gives the illusion that all of these playbooks are different, right. And so when we have a measured playing field, that we can develop the skill of manifesting what we want, then we can take that skill, take that level of mastery and start to apply it to other areas. If I tell you, I'm going to help you be happy, we can't really measure that maybe we can have you fill a form in or check your emotions, but your emotions can change second, a second. But if I say here's a playbook for you to bring $100 into your account, and it works, then you know, it works, when you know we've had people that we've taken to be millionaires to be being financially free to having six figures to pay off their debts and all sorts of things. They've got a measured result, and they've gone on a journey with that measured result that they can go and take and apply to other areas. So it's not because I think money is more important than other things. Because when we have resources, we've got more choice number one and number two, when we've got a measured journey that we've gone on, of learning to create a life for ourselves, we can take that skill and apply it to any part of our life.
 
<strong>Michael Hingson ** 46:44
Money is a great resource and visible item that people can use to discover that playbook. And of course, that makes a lot of sense that that's one of the reasons you would use something like money as a perfect example. Because it is measurable. What is micro shifting?
 
</strong>Daniel Mangena ** 47:06
Micro shifting is defined as a consistent series of baby steps made in the direction of a consciously chosen outcome. That's literally the dynamism of this definition. And what micro shifting is all about is recognizing that everybody can make big leaps. They can, but will they are but everybody can make baby steps. Everyone has the capacity. So we've all got the potential for big leaps, big Quantum Leap, but everybody has the capacity for baby steps. And we make when we make those on a consistent basis, we can always get to that end goal no matter how big it is.
 
<strong>Michael Hingson ** 47:36
So you've written how many books now, from time
 
</strong>Daniel Mangena ** 47:39
to time dream is manifesto for books.
 
<strong>Michael Hingson ** 47:43
Gotta go figure him out again.
 
</strong>Daniel Mangena ** 47:45
Hello books. I've contributed in a few more. I've had the honor of being in a book with one of my mentors, Greg Reed. I was in a book with Jack Canfield success and omics. I think that was last year, that book came out. I've contributed chapters to a few other books, but I have four of my own
 
<strong>Michael Hingson ** 48:00
four of your own. Well, I know that you don't have a lot of time, it's getting late and in time to do whatever one does in Cabo. But how can people reach out to you and learn more about what you do and perhaps contact you and have a chance to visit?
 
</strong>Daniel Mangena ** 48:23
Definitely get head over to <a href="http://dreamwithdan.com" rel="nofollow">dreamwithdan.com</a> <a href="http://dreamwithdan.com" rel="nofollow">dreamwithdan.com</a>. And we've got a really cool resource, we've actually got a quiz that we developed, that helps you to discover what your block to abundance is, and gives you some resources to actually move through those. So head over to <a href="http://dreamwithdan.com" rel="nofollow">dreamwithdan.com</a>. There's a lot of free resources, including that quiz that they can go and have a go of in there. And just let us know how you get on.
 
<strong>Michael Hingson ** 48:45
Can they? Can they contact you through that site? Or is there a better way
 
</strong>Daniel Mangena ** 48:48
that they can always contact through the website? Yeah,
 
<strong>Michael Hingson ** 48:50
so <a href="http://dreamwithdan.com?" rel="nofollow">dreamwithdan.com?</a> Well, I hope people will do that. Have any of your books I always ask this when people have written books, have any of your books to your knowledge been converted to audio,
 
</strong>Daniel Mangena ** 49:01
yet, we've got stepping beyond intention, but we're doing the re the RE release of that book right now that we got, I got a book deal early this year. And we're releasing that book, when that book is re released, I will be personally re recording the audio books, I'm probably going to do that I'm stopping work in November this year. I'm gonna have a lot of time off. I'm looking to sit down in there and get that audio book re recorded.
 
<strong>Michael Hingson ** 49:23
Cool. Well be excited to to read it. And I know other people will as well. And hopefully, they'll they'll go out and find some of your other other books and that they will learn and I think we all will I found this instructive and inspiring. And I'm really glad that you came and we appreciate it. And if you want to come back on and we find more to talk about I would love that anytime you'd like to watch as well do it and what's your podcasts so people can find you your podcast?
 
49:53
Yes, everything's on the website. This is a really great sort of roadmap to everything but we've got Do It With Dan which is my motivational podcast. And we've got beyond success, which is my business podcast. But the links to that information about them and some of the guests that we've had both on the website drew with <a href="http://dan.com" rel="nofollow">dan.com</a>.
 
</strong>Michael Hingson ** 50:08
Cool. Well, Dan, thanks again. And we really appreciate you being with us. And for all of you listening, thanks very much, I hope you'll give us a five star rating, I would appreciate it if you would give us a five star rating right now as we finish, wherever you're listening to us. I would also be very happy if you'd reach out to me directly. If you've got any thoughts or comments. You can email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. And or go to our podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And of course, you know how to now get to Dan <a href="http://dreamwithdan.com" rel="nofollow">dreamwithdan.com</a>. So Dan, is the website accessible? I should ask that Do you know?
 
<strong>Daniel Mangena ** 50:50
I don't know. But it's definitely something that I'll be looking into having?
 
</strong>Michael Hingson ** 50:53
Well, we'll talk about that. And we can we can talk about that and accessibe. Which is a great tool to help with that. But Dan, thanks again for being with us. We really appreciate it. And we hope to have you on again.
 
<strong>Daniel Mangena ** 51:05
Of course. Thank you so much.
 
</strong>Michael Hingson ** 51:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Entrepreneur and Successful Transformation Expert with Daniel Mangena</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cbfdcb1d-af99-4150-aa68-e7b5ced5c16c.mp3?source=rss&amp;ext=asset.mp3" length="35152848" type="audio/mpeg" />
<itunes:episode>101</itunes:episode>
</item>
<item><title>Episode 100 – Unstoppable PR, Communications Graduate and Mental Health Advocate with Zane Landin</title>
<guid isPermaLink="false">https://pinecast.com/guid/ee18e9a1-d214-48f5-9fd1-446877b2afa3</guid>
<pubDate>Fri, 10 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:13:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/22bda548-9d00-4b97-acd7-bf9c874ed4f2/UM100-Zane_Landin-Coverart.jpg" />
<description><![CDATA[<p>Zane Landin recently graduated from Cal Poly Pomona with a Bachelor of Science degree in Communication and Public Relations. He was diagnosed as a neurodiverse individual at an early age which led in part to his strong interest in and advocacy for mental health awareness. What I discovered during our interview is that Zane is quite a good storyteller which should serve him well as he enters the job market.
 
As you will hear in this episode, Zane already has accomplished a great deal including starting and operating his own online digital magazine entitled PositiveVibes. PositiveVibes tells stories about mental health, inspiration and wellness.
 
Zane’s stories, engaging communication style, and his positive attitude about life make him quite an engaging guest. For a person just out of college he is quite a passionate human being who will help many realize that they are more unstoppable than they think.
 
 
<strong>About the Guest:</strong>
Zane Landin is a recent graduate from Cal Poly Pomona with a Bachelor of Science in Communication and Public Relations. He is from Chino, California. He has interned at places like USAID, NASA, and General Motors. He is a mental health and disability advocate, queer rights activist, entrepreneur, and positive change maker. He identifies as Hispanic, Queer, and Disabled. He is the founder of PositiveVibes Magazine, which is a digital magazine dedicated to telling authentic stories about mental health, wellness, and inspiration.
 
He attended the first-ever Mental Health Youth Action Forum in Washington, D.C., where he met President Biden, Selena Gomez, Dr. Murthy, and Dr. Biden. Out of hundreds of applications, 30 young advocates across the country were selected to advocate for mental health. He is a passionate storyteller who writes for the Power of Positivity and Entrepreneur about wellness, psychology, and culture. He has been featured on over 50 platforms like Seek the Joy Podcast, Forbes, and Coming from the Heart Podcast.
 
<strong>How to connect with Zane:</strong>
Personal Instagram: <a href="https://www.instagram.com/zanelandin/" rel="nofollow">https://www.instagram.com/zanelandin/</a>
Personal LinkedIn: <a href="https://www.linkedin.com/in/zane-landin-b2417a187/" rel="nofollow">https://www.linkedin.com/in/zane-landin-b2417a187/</a>
Personal Twitter: <a href="https://twitter.com/LandinZane" rel="nofollow">https://twitter.com/LandinZane</a>
PositiveVibes Magazine website: <a href="https://positivevibesmag.com/" rel="nofollow">https://positivevibesmag.com/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access cast and accessibility initiative presents unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet
 
</strong>Michael Hingson ** 00:15
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:16
Hello, once again, I'm Mike Hingson, your host for unstoppable mindset. And I have the honor pleasure and joy of interviewing today is Zane Landin, who is a recent graduate of Cal Poly Pomona. Now, many of you may have heard of Cal Poly Pomona in one way or another. One of the stories I know about it is that it is one of two Cal Cal Poly campuses. The other is in San Luis Obispo. And each year, each of the campuses design half of a float for the Tournament of Roses Parade. And then they come together, put the float pieces together and make a whole float that you can see every year in the parade. What a remarkable feat of engineering. These campuses are a few 100 miles apart, or at least a couple 100 miles apart but yet they design these half floats in a way they go. Zane, welcome to unstoppable mindset.
 
</strong>Zane Landin ** 02:21
Well, thank you so much for having me today.
 
<strong>Michael Hingson ** 02:23
Have you worked on floats at all?
 
</strong>Zane Landin ** 02:25
I worked on one copper pipe on a float. Funnily enough, I wasn't a student. I don't remember when it was it was the time I was in high school. It was the buckets and like it was something like that, like the pirates. I did get to sit on the float and you know, help put things on it. So that was super exciting. But I never got involved in both float throughout my time at university. But it is really admirable the work that they do.
 
<strong>Michael Hingson ** 02:51
Well, I know that it Cal Poly, you got your Bachelor's in communications and public relations, which is really pretty cool. So definitely want to learn a little bit about what got you started down that road. But why don't you tell us about little of your stories growing up and all that let's start at the beginning as they say, oh, gosh, a long time ago in a town Far, far away, right?
 
</strong>Zane Landin ** 03:18
Yeah, little quaint town called chino. I've been here 24 years. And growing up, I had, you know, kind of a nuclear family of mother and father and my sister and we had a category. And you know, yeah, of course, I had, you know, a really supportive family, it doesn't mean that we always had everything definitely times or we struggled or my parents definitely I saw stress on their shoulders, but they always gave us what we desired or what we needed. And I'm always grateful for what they've been able to do. And growing up, you know, I'm very open about, you know, having a decline in my mental health very young. And so I experienced what it feels like to have mental health conditions and because I'm, I'm always advocating for mental health, I try my best to be open about it when I was young, but you know, I saw a psychologist very young, I was also put on a 504 plan and, you know, throughout elementary school because I had trouble socializing and concentrating in school, which I'm sure I still have today. And so, you know, I identify as, as neurodiverse and these different aspects. So that was, those were some of the things that definitely shaped me growing up. But it's the getting that support dynamic, very young helped me kind of come to terms with who I am today, and kind of helped me move forward with you know, a job or whatever it is I'm looking for. It always helps it all supported me.
 
<strong>Michael Hingson ** 04:43
How did you and kind of When did you get diagnosed as being neurodiverse or divergent?
 
</strong>Zane Landin ** 04:52
me I had to ticket on a 504 plan. So that was when I was I don't remember the exact time because I wasn't exactly made aware that I was diagnosed I didn't know like, as a kid, I didn't really know. And I kind of found out recently because I never knew really what a 504 plan was when I was in elementary school. But now I learned recently that I was on it, I remember that my parents, my family did tell me that, you know, I am neurodiverse and I had trouble concentrating in class, which definitely makes sense for the sometimes I have trouble concentrating class now. I mean, not anymore, since I'm not in school. But you know, and sometimes I have trouble with time management. So Moyes working to try and fix those things or make myself better at them. But it was, yeah, I don't have the exact age. But it was definitely like when I was maybe in second or first grade, something like that.
 
<strong>Michael Hingson ** 05:40
What is that 504 plan. It was just for me,
 
</strong>Zane Landin ** 05:43
it was a specialized plan that just helped, that gave me accommodations that I needed to kind of be in an equal and equal level playing field with my peers. So I was given like, one on one tutoring, and I was given less homework. And also I was, I was able to see a counselor throughout. If we met every other week or once a week, I'm pretty sure was every other week, there was like a specialized program where I was given, you know, like opportunities to be equal to my peers if it was cheating, or like somewhere, and I have to lie.
 
<strong>Michael Hingson ** 06:16
Do you know why it's called a 504? Plan? No, I am not sure. But I'm wondering if somehow it has to do with section 504 of the Rehabilitation Act of 1973. And that's very well, probably is in a sense where it came from, because that's where a lot of the original issues dealing with disabilities and creating some level of equality and access came from a lot of affirmative action and so on. Right came from there. And that's probably where it was from. But you went to high school and you had support, you had a good support system. It sounds like
 
</strong>Zane Landin ** 06:53
it was interesting. I actually did not I was on I was on a 504 plan in high school. I was in elementary school, and then going to middle school in high school. I was not, and I still did. Okay, so I think the I think I was lucky enough to get good enough resources in grammar school, that were the building blocks for me to kind of succeed in middle and high school. I definitely still struggling in middle school. But I just, you know, my mom helped me a lot in remembering what I was taught and how to, you know, deal with time management and to actually set time aside to study. That helped a lot.
 
<strong>Michael Hingson ** 07:27
And, but you didn't have that. In high school? Do you know why? Just out of curiosity?
 
</strong>Zane Landin ** 07:35
No, I don't know why. No, I think maybe because I think what was gonna happen was, you know, going through middle school, they were going to see if I needed to have a poor, but I was doing okay. And I was doing pretty well enough that maybe they didn't think I needed one. And obviously I didn't know what it was. So I didn't advocate to be on one myself and my parents decided I didn't need it. So yeah, that's kind of what happened.
 
<strong>Michael Hingson ** 07:58
Did you ever get involved in negotiations for an IEP and ended by an individualized education plan?
 
</strong>Zane Landin ** 08:05
No, I never was on an IEP. Yeah. Okay. Well,
 
<strong>Michael Hingson ** 08:09
but you went through high school and you obviously survived it. And then what, what made you go to Cal Poly Pomona?
 
</strong>Zane Landin ** 08:17
Well, I will say a couple of money is very close to the high school I went to I attended one of high school, it's probably like five minutes away from it. And from where I live, it's probably 15 or 20 minutes away. So that was a huge contributing factor to where I wanted to go. And I wanted to attend a university that was very affordable. So I chose Cal Poly Pomona, and I have known about Catholic Moana my entire life. If people know about the famous Winnie living, you know, I remember going on the freeway and seeing that 20 billion I was like, This is the weirdest building, what is that place? And I don't even remember asking as a kid, but I learned I was Chapala. And it was just very nice to actually attend it by digging into other universities like you UCI UCR Chapman, they're all expensive for one and they were pretty far from where I was. So we've been a large community, or I wouldn't live there. But I wanted to help my family save money. And so I ended up attending Catholic Moana and it was great experience.
 
<strong>Michael Hingson ** 09:15
Why was it less expensive to go to Cal Poly than something like one of the UC campuses?
 
</strong>Zane Landin ** 09:21
Well, I'm pretty sure UC campuses are private, so that I think but it's not there.
 
<strong>Michael Hingson ** 09:27
They're not private. They're part of the University of California. It's their state operated, but anyway, go ahead.
 
</strong>Zane Landin ** 09:33
So then they're not private. Nevermind. I don't know. I just they were more expensive. The tuition was a lot higher. I don't know why. But they just were I mean, you know, a lot of Cal States are inexpensive, which I think is great. You know, especially for
 
<strong>Michael Hingson ** 09:47
California state system. Right?
 
</strong>Zane Landin ** 09:49
Yeah. Yeah. All part of the CSU 23 campuses. Of course they're all gonna be different. I don't know the tuition is for all of them. But I like that the CSU is really are Like equitable and they're like creating a lot more opportunities for especially first gen students for people who come from underrepresented backgrounds or low income. Yeah, and Cal Poly has been named many awards for helping people like migrate out of like lower class middle class. That's like something they received like a couple of years ago, which is really exciting.
 
<strong>Michael Hingson ** 10:21
I always kind of remember the Cal State system, my brother went to Cal State Fullerton and I went to UC Irvine. And as I heard explanations, I think, the University California system is kind of higher oriented toward more research and things. And a lot of people told me that the whole California state system as opposed to UC was, well doing research and other things. Also, more teaching oriented, which was, I think, a good thing. I enjoyed UC Irvine. But if I couldn't have gotten there would have been interesting and fun to go to one of the Cal State Systems. I grew up in Palmdale. So I did live at UC Irvine, and thoroughly enjoyed it. Of course, when I went there was a long time ago, there were 2700 students at the campus the first year I was there, so it's a great time to be there.
 
</strong>Zane Landin ** 11:14
Oh my gosh, now universities are a little overpopulated. Even at Cal Poly, there's 27,000. Students.
 
<strong>Michael Hingson ** 11:23
I think there are at least that many at UC Irvine. I don't know how many there are. But I've been back there a few times. And it has grown a tremendous amount. And as you said, they're overpopulated and growing. But
 
</strong>Zane Landin ** 11:37
go ahead. Oh, sir, I was gonna say, and I have heard what you said. I didn't know that CSU was teaching oriented. But I did know that, you know, the UCS were very heavy research oriented.
 
<strong>Michael Hingson ** 11:48
But you know, there's nothing like college life. And you obviously sound like you enjoyed it, and so on. What made you choose to decide to go into communications and public relations as kind of a field and get a degree in that?
 
</strong>Zane Landin ** 12:04
Yeah, it's good question. Because there's a journey with that. I started off couple has a really interesting major called a science, technology and society. And pretty sure it was started in the 70s. At Stanford, I'm pretty sure. And it really is this kind of multi disciplinary look at science, ethics, and stem. It was interesting. And I was really looking into going into some sort of policy career. And the major itself kind of propelled you to kind of go into a science, technology policy kind of position. It was always hard to find positions like that, or internships. So it was always difficult. So I was kind of just looking for general, you know, positions or internships where I could work on policy or legislation, but I never really landed a position doing that. And I think it was, it was going into my fourth year beer. My third year, I was president of the College of Education and integrative studies Council. And they're, they're designed to oversee the clubs in the college. And I wanted to better the communications between the organization and the college. So I worked with the communication specialist at the college. And her name is Ashley Jones. And she also mentioned that she was looking for a intern like munications intern. And I had different internships from different organizations, but I never had an internship base, all around communications, and I had no idea what that meant, or what that looked like. So it was and it was, you know, it's very, you know, it was only two or three hours a week, it wasn't a huge commitment. So I was like, why not? And I really enjoyed working with her. So I decided to, and a lot of stuff that was working on, it was very similar to what I was already doing in my extracurricular activities. And what I will say is, since Cal Poly is that is, you know, it's kind of known as a commuter school, it was kind of hard to find a community there for myself, what I had to do as since I wasn't living in the dorms, or the, you know, residence halls, they call it, I needed to find somewhere I could kind of be myself and find a community. So I just kind of joined, you know, public extracurriculars, I ended up there my entire university career, I was involved in a lot. But you know, at the beginning, I just was involved in the College of Education, and integrated studies councils. Firstly, I joined, and I just really loved it. So, extracurriculars kind of, kind of gave me value and purpose, more so than my classes, because those are classes. And, you know, you go to class and you leave, but there was something that won't I kept me there. Something that, you know, was the culture for me. So, extracurriculars were a huge thing for me, and it really helped me. I honestly would have imagined if I wasn't really involved in extracurriculars, I would have become depressed Just because if I was just going to classes and coming home, I wasn't, I wouldn't be making friends, I wouldn't be building relationships. So a lot of my success comes from the extracurricular activities I was able to do anyways. So, I love doing that. And so when I, when I felt that the work that I was doing for this internship was so similar to the work that I was doing with extracurriculars, that all kind of connected, and I, you know, I talk to her about what is a career in communications look like. And she kind of said, it's kind of what I'm doing, you know, writing stories, connecting with people from university planning events. And that's all stuff that I love doing. I just never knew that you could turn that into a career. And I didn't really know much about the communications industry or PR industry, I didn't even know these careers really existed. But it's funny because I actually took a career readiness program, or course, because I really didn't know what I was doing. So my second year, I was like, I gotta take this career course, because I really don't know what I'm doing. And we took like, a career aptitude test. And like, number two, or number four was public relations. But I was focusing on the rest, I was like, I didn't really know what public relations was. So I kind of ignored it. So it was always so funny that it kind of circled back. And I actually did find myself going into PR, and communications and it kind of a natural way. And she taught me kind of everything she knew. I mean, that's a lie. But she taught me a lot about communications and the stuff that she worked on, and I loved the work I was doing. So the year, and my fourth year, I changed my major to communications, and with an emphasis in public relations, and absolutely loved it. I love the classes. I love the professors. And I loved every single part about it and their extracurriculars. Because I got involved in the communications Honor Society, and the PRSSA, which is the PR, Student Society of America. So all that stuff just really helped build my passion for storytelling and communications. And through that, I just got involved in so many more organizations. And that's where I build a passion for communications and disability, because I think that there's kind of a missing link there, that a lot of the times I see a lot of disability organizations are always pushing for, you know, legality or equity, which I'm definitely needed. But I love focusing on the storytelling aspect of how do we actually get people with disabilities on screen on shows, and stories where people just see them, you know, more and see them as people rather than what the stereotypes are out there, or what the ablest ideas are out there. So it's definitely all the stuff I've learned in university about communication says kind of child itself, and so my passion for mental health and disability as well. And that's, hopefully that answers your question. Why decided to major in PR?
 
<strong>Michael Hingson ** 17:44
Well, no, you did. It's, it's absolutely a great answer to the question, and you bring up so many topics with, with that kind of an answer. One of the things that immediately comes to mind for me, and I realized that this is more of probably a blindness oriented thing over other kinds of persons with disabilities. But it's ironic in the world today, how many different ways we're doing more to dispense information. And the ability to do it in an accessible inclusive way exists and we're not doing it. I just watched a commercial this morning, using what is it the Queen song, we will rock you and You here we will, we will rock you. You hear the song for a while, and then it goes away. No talking nothing to say what the commercial is for. So I as a person who happens to be blind, would never know that. It is Qatar airlines. And there are so many commercials like that, while we're creating technologies that make things so much more potentially available to everyone that is to make them to make information and make items inclusive. We're not doing it. We're making them less inclusive than they used to be. And there's no reason for that. So I sincerely hope as you go out into the workforce and get to do more that, you know, you'll you'll keep that in mind because I do appreciate that your disability is different. And that's great. You've got issues that you get to address regarding the things that you deal with on a day to day basis. But we all deal with the fact that we tend to leave out groups that we shouldn't, and there's no reason that we need to do that nearly as much today as we used to do.
 
</strong>Zane Landin ** 19:58
I agree and I don't plays an advocate. So I'm always advocating, because I'm not an accessibility specialist, I do not know much about it. But I will be in spaces where we need it. And so there are times where I say, are we doing accessible communications? Like, is our communications accessible? Do we have an accessibility person here? And if we don't, why not? Why isn't there an accessibility team? So things like that. And there are many companies that don't have accessible, I mean, I love seeing a lot of accessibility drops coming up. But there's, there's still a lot of companies that do not even consider it. And there are many companies that don't even consider, you know, the accessibility and Dei, you know, DIA is becoming more popular. But even when you look at I don't remember the exact percentage, it was like, out of all the DI initiatives coming out of these different companies around 8%, or even 4%. I remember the exact it's very low on it, and how disability is included in di initiatives, saying
 
<strong>Michael Hingson ** 20:56
well, and it's not included in di, which is really the big problem when we talk about diversity and so on. We never include or rarely, rarely ever include the whole issue of disabilities, which is why I like the term inclusion. And the way I'll define it is you either are inclusive, or you're not, you can't be partially inclusive, it really has to be a quantum leap, either you're going to be inclusive, which means you're going to include disabilities, or you're not inclusive. It is it ought to be that simple. I interviewed someone a few weeks ago, and we were talking about disabilities and and this person happened to say, well, there's a problem, we talk about disability. So people think it's a lack of ability. And my response is change the meaning of the word, we've already done it with diversity. The reality is that a disability is a characteristic. And one of the things that I point out to a number of people is, I have yet to find one person in this world who doesn't have a physical disability. That is to say the vast majority of people have eyesight. And what happens when the lights go out, and you don't have a light to guide your way. You're stuck. Thomas Edison provided the light bulb so that people who have liked dependency can see in the dark, but it doesn't change the fact that they have a disability. And can you learn to overcome that? Sure. But we do it mainly with technology, but don't leave other people behind just because you forget your disability and you cover it up. And it is one of the things that we really need to address in society.
 
</strong>Zane Landin ** 22:37
I agree with what you're saying, especially again, language and communications is so powerful. And I know that you will believe that that you know, the word disabled means inability. But I love that there are more content creators and people even on LinkedIn, that are pushing this narrative that it's not that that is disabled, or disability is not inability, and that they are kind of changing the narrative of the term, disability, as empowering as how it's been described before, and how it's been used against people with disabilities. And that was not their choice, that term was, you know, cemented onto them, they were not the ones to say, you know, that this is wrong, that's how they were. But you know, people who didn't have disabilities kind of put that on them. So it was never a choice,
 
<strong>Michael Hingson ** 23:21
we are slowly getting to the point where people are recognizing that I and you and other people are not disabled, we may have a disability. But again, I can point that out for everyone. So there really is a difference between disabled and disability. And the fact is, I am not disabled, I can be a person with a characteristic that classifies me as being a person with a disability. But that's a whole different story than saying that I don't have ability. And it's perfectly reasonable to evolve to take a non verb and make it a verb. Or to make it a different kind of part of the language, but to evolve us into recognizing that disability is an appropriate term to describe any number of people and you talked about the conversation. And the fact that a very low percentage of people in the whole dei world ever talk about disabilities, even though according to the CDC, 25% of Americans have some sort of disability. It's really ironic.
 
</strong>Zane Landin ** 24:33
There's they're running, and you know, and businesses are not, they're losing out on huge market and I'm not saying that's the only reason that they should be engaging and being accessible. But if they're gonna think, with profit in their mind and ways to build more money and build more relationships, engaging in an authentically gauging the disability community is the way to go because it's such a big market.
 
<strong>Michael Hingson ** 24:55
Sure. And the reality is that there have been a number Have reports anywhere from the Nielsen ratings to studies Ability One and the American Foundation for the Blind and others have done that have demonstrated beyond any reasonable belief that when you engage persons with disabilities, you're creating clients and customers or employees or and or employees who are most likely going to stick with you a lot longer than other people, because we know how hard it is to overcome that barrier of 70% of all persons with disabilities who are employable, don't get jobs, because we know that it isn't that we can't work. It is more that people think we can't work. And so they pigeonhole us where they shouldn't.
 
</strong>Zane Landin ** 25:43
Yeah, no, interesting. And for me, when it's hard, because there's not very many companies doing it, when I say a company that is actually celebrating or making things accessible, I know that they're doing a good job elsewhere. Because disability is sometimes the like, most minoritized group where you said, there's 25%, but they're treated as, like, it's, there's point 1% of them in the population when it's a huge community. So when I see a company actually doing the work, and authentically representing people with disabilities, it's safe to say they're doing good elsewhere. But you know, what, you don't want to make sure, but that, to me is when I see that, that that is a good sign in a company that they're doing things right for the AI.
 
<strong>Michael Hingson ** 26:26
And I agree, I think it's wonderful when people really take a position of doing it. Can you talk about any companies specifically that you're thinking of that do a great job? Or is that probably not fair to do or what?
 
</strong>Zane Landin ** 26:39
Fair I will say. I see companies, I mean, I a lot of tech companies, I've been see like, like meta, and Google and Microsoft, of course, are doing a good job. And that's just what I see from the outside. I don't know what's going on. On the inside. I will say from a company that I worked with, I worked at General Motors, I think they're doing a great job, you know, they started accessibility team, and they're doing their disability or G came out very early, you know, like post the ADA signing, which is exciting to see. And I see companies now building disability or G's or organizations or groups, which Better late than never, but it's very impressive to see that General Motors was kind of ahead of the game and started at, you know, post ADA signing, I wish it was before, but even the world at that point, was not ready for that because they were there was still nothing legally wrong with discriminating against the person with disability. Which, and it wasn't even that long ago, if you think I mean, 9090 was not that long ago. And that was actually happening. So the thing like you said, things are moving slowly. But it's nice to see. And it makes me happy to see that.
 
<strong>Michael Hingson ** 27:47
I suppose one could make the argument that even pre Ada, it was legally wrong, because we're covered in the Constitution. But the fact of the matter is that it still wasn't recognized. And so the ADA has helped a lot. Now we are just seeing new proposed legislation that would make it unlawful to not make websites inclusive for all, and that'll be exciting to see happen. Yeah, it was a long time coming. As you know, I work for a company called accessibe. That was created because Israel passed legislation requiring website accessibility in 2017. And the founders of accessibe, who had their own company making websites before then realized that they needed to make their customers websites accessible. And through that created accessibe, and now access to be has grown to a very sizable company in the inclusion world, making websites accessible both through an Artificial Intelligence Component, and the internal staffing component that does the things that the AI system can't do. And, you know, excessively his goal is to make the entire internet accessible and inclusive by 2025. What a great goal. Yeah, wow. And the reality is, it's not just dealing with blindness when you've got an example with accessibe profiles that allow people with ADHD to make websites do things to help them focus more, or people with epilepsy who encounter a website with a blinking hour or a number of blinking elements. And if the website uses accessibe, then they can stop that and they're just a lot of things like that. And but there's a long way to go. It's, it is it's still a bleeding edge technology, but the reality is, it's doing a lot which is which is great. That's making a big difference. Yeah,
 
</strong>Zane Landin ** 29:45
no, I agree. That's great.
 
<strong>Michael Hingson ** 29:46
So you've interned at a few companies. Did you do that while you were still in college or was that after college or what?
 
</strong>Zane Landin ** 29:54
No, as well. I was. I was while I was still in college. I did so much Favorite internships I've done where I did want at General Motors, doing GM brand communications. And that was super exciting. That was kind of that was in the summer of 2021. So last summer, that was really my first internship at, you know, the, the traditional corporate America, because I've never done one like that a lot of my internships, rent nonprofits or small businesses. So I had no idea what it was going to be like, interning at a big company like that. And it was virtual. So there's so many different moving pieces. But you know, I was really engaged and the team I was on, I'm, you know, forever grateful for it, because they really gave me meaningful work, they really had a good direction for me, and they helped me identify my goals. And since I've done a lot of internships, I know when that is a good thing, when that doesn't happen. Because that's, that's happened many times where I wasn't given that support. And also times where I did internships, where there really wasn't a purpose for the internship, it was there to just kind of do the work that the person can't do. Which is, if that's really your goal, then I guess that's fine, but not really, we really want to like authentically engage your interns, like with meaningful work that they're really going to benefit from in sometimes they're going to be doing mundane tasks, that's okay. That's, that's going to be expected. But are there projects that the organization's working on that you can bring them on in, because I think insurance actually offer a powerful voice, that sometimes I don't think organizations tap into that, when you're working on a company, that's all you see is that company, you're not seeing it from the outside, you're not seeing it anymore like that, because you're in the culture of the company. But when you have an intern that's coming for a couple of months, leverage them as a consultant, leverage them as a third party voice, because they definitely bring good perspective. Usually, they're young, or maybe they're older. They mean, sometimes it's usually when they're young. They just, they bring a whole perspective. And sometimes you may not be getting a youth perspective, if your company is for one not diverse with age groups. And also, you want to know what young people are thinking about, especially when you want to market your product, or whatever it is that you're trying to build on your organization that really leverage intern voices, because they're, I think they're really prominent, and sometimes they're not leveraged enough as they could be. So you know, luckily, I did an internship with that, and I did an internship, the next I did for fall in spring and summer, I did an internship at NASA. So that was super exciting. And that was NASA JPL. So Jet Propulsion Laboratory, I didn't get to work on the campus, because it's, it's really nice, and it's apparently bigger than Disneyland. But I got to go to the campus a couple times, just to like receive a badge or for different things I needed to do. But I never worked on the campus was completely remote. But I got to work on so many different cool projects that had to do with astrophysics and exoplanets. Which, if you told me a year before that, we'll be doing that I wouldn't believe you. So it was interesting, the places I landed, and he will forget that every organization needs communication. So whatever you're passionate about, you can find it. If you're passionate about hobbies, or even chess or something, there's organizations out there that may that definitely need PR people to, to market, whatever it is they're working on. So oh, sorry, I was, I wasn't finished. I love that. And then I love the gym internship so much, I asked to come back. And so I did one internship post grad. So you know, I graduated in May of 2022. And then in June, to August, I did an internship at GM, this time doing di communications, which was exciting, because I've never done it before. And it was a, it was great to see that they were engaging the accessibility team and looking at how they can embed accessibility into their communications. So it was really it was it was nice to be kind of a not the big voice. But it was a voice for that. And that actually impressed me the most. Because sometimes I feel like you know, sometimes when you have a disability or you're a disability advocate, sometimes you can feel like you're alone in the room. And sometimes it's awkward to bring it up. It's like, oh, here we go. They know I'm gonna bring it up. Hopefully they're not annoyed that Oh, here they go bring up disability again. Sometimes I have gotten that reaction from some people, not these companies. But other places I haven't get I have received that reaction, that kind of feedback. And so it was really exciting that they were bringing up disability conferences to attend. They were talking about how do we celebrate Disability Pride Month, and I was like, Well, I'm not even saying anything. And I'm used to being the person to say something. And so it was actually so exciting to see that the team was like really pushing the boundaries. And I was like, it was nice that I didn't have to carry that burden, if that makes sense. And I'm not saying it's a burden to be an advocate. But sometimes it can feel that way when you're always the one having to push something when you're in a space where maybe it's not recognized like you wish it would be.
 
<strong>Michael Hingson ** 34:50
Yeah. And it can be a challenge if people aren't listening or don't want to hear it. And more important If they hear you, but then don't do anything about it, then that's a real problem. So I'm assuming when you worked at JPL and so on, you didn't have to do any PR outreach or communications with any Martians or any of those guys, huh? No, no. Okay, well, one of these days.
 
</strong>Zane Landin ** 35:19
I mean, I work with scientists, though. I mean, which was really exciting. So I work with, you know, scientists from JPL, who don't remember the exact location where they, where they call it a specific place where they live. But yeah, the scientists went to like Antarctica for like, six months to work on missions, and different, like, you know, things coming out. And like, you know, actual things are seeing up into space, you know, stuff you kind of see on sci fi movies, you know, people going to Antarctica and working on stuff. And I was like, Oh, this is such a sci fi experience. And when they told me, I was like, Oh, I forget that people actually do that. And it was just, it was kind of unbelievable, to hear from them in their experience going there. And just, it was very intimidating at times, because like, so many people were really, really smart.
 
<strong>Michael Hingson ** 36:05
Well, even if you think about the press secretary for the President, that has to be a fascinating job. Because there's so much that you have to deal with, you have to help and do a lot of the message creation. But there's, there's a whole lot to a job like that. And for anyone who really respects communications, and the kinds of things that you're talking about, it must be a fascinating job to do. Of course, it's a very high pressure job for a lot of reasons, some of which shouldn't have to be there, but they are. But nevertheless, it has to be a fascinating job to be able to coordinate a lot of communications in so many ways.
 
</strong>Zane Landin ** 36:47
I think that job is I can imagine, at least stressful that job is you need to be a very fascinating and compelling storyteller and speaker to just to like communicate everything that's going on, you have to know about everything basically about what's going on, and you need to be confident about it. And nowadays, what I've seen with politicians, and even celebrities or just people, it's like, you can't make mistake anymore. Like you make one wrong. You say one wrong thing, one wrong sentence. And you're completely scrutinized for it. And this happens with tons of press secretaries. Nowadays, it's like, they say one wrong thing. Now they're advocating for this when maybe they had nothing, they didn't even say anything like that. But because of how it sounded. There's just like no room for, like change or anything. It's like when someone says one wrong thing. Sometimes their life is over. And I think that communication is important. But we we also need to recognize that, you know, people make mistakes, and everyone communicates differently. And just, you know, try to understand, try to listen, instead of kind of feeding what you think they're saying, if that makes sense.
 
<strong>Michael Hingson ** 37:56
You ought to be able to tell the difference between a mistake that someone makes it's a legitimate mistake and a trend where someone really is different than that. But I mean, have you kept up with the stuff that that went on? And is still going on with the Los Angeles City Council and the whole debacle going on there? No, I have not. So apparently, there were three people, three council members who were talking about the fact that Latinos needed more representation, and they were talking about how to do redistricting. And they were recorded as making some pretty unflattering remarks about the black child of another city council member. And that's different than a mistake, right? Because because they didn't know they were being recorded. It also took a year to come out. But one of them has resigned and they're growing calls for the other two to resign. It will be interesting to see how it goes. But so often, what you said is absolutely true. There's no room anymore. For conversation. There's no room anymore for understanding. And that's so unfortunate. Yeah. And I really don't know how we get over that.
 
</strong>Zane Landin ** 39:17
I don't either. I mean, it's it's obviously a huge, complex challenge. But I think it just, I don't know, I think it just has to kind of do with try to remove yourself from your echo chambers, try to go outside, try to have actual decent conversation with someone. And if disagreement happens, I think that's actually I think that's great. That's actually I think that can be empowering as long as you respect one another as people. I think we forget that because we, we, I say we as a collective that, you know, people now have these strong assumptions that this person does this. They voted for this. They believe this one thing, equals they're a horrible person, and they keep that in their mind and so So, of course, if you think that by each other, it's like, it's very easy to not respect one another, but you forget, we forget that people are multifaceted beings that may believe one thing may believe this thing. And I think that a lot of people commonly are good. And we forget that and we convince ourselves that they're not because they're not on our side, or they're on this side. It's very unfortunate. And I think we just need to the like core of it is just recognize that were people, and then when you start treating her like that, and that people can make mistakes, people can sometimes say the wrong thing. Again, it's different when you're intentionally saying really harmful stuff. But you know, even just making a mistake, or just trying to make your point across, and it doesn't mean that they're horrible, it just means that this is what they're trying to say, I think we just need to be understanding. And I always try my best to listen to whatever anyone has to say.
 
<strong>Michael Hingson ** 40:47
And that's important to be able to, again, that's the whole concept of the art of conversation, which is, which is pretty, pretty important that we do need to do more with, well, you have said that you identify as Hispanic queer, and you have a disability, we've talked about your disability and so on. And, and all three of those categories are ways that you, you can be observed as being and so on. And none of them should be interpreted in any kind of a negative way, although that I'm sure happens.
 
</strong>Zane Landin ** 41:24
Absolutely.
 
<strong>Michael Hingson ** 41:27
So you know, it is it is still one of the things that that all too often we have to deal with, which goes back to the whole concept of we're way less tolerant than we really ought to be. We need to become a little bit more open in our mindsets to to dealing with that stuff. And I hope we get there. So I
 
</strong>Zane Landin ** 41:48
do. And I also will say just my perspective and just my experience, not so recognize that people have experiences, even if they don't seem like they do. And so what I mean by that is some people may look at me and say, I don't have a disability, it's not really their parents to tell me if I do or not. But looking at me when think that I think people forget that there's non apparent disabilities. And I think that there are non apparent racial identities. Getting if you look at me, you're not going to think I'm Hispanic, some very light skinned. Yeah, there's a lot of whites can Hispanics is actually a lot, quite a few I see a lot, actually. And there's plenty of my family. And there's plenty of my family that are darker, you know, so you have you have many different shades of culture and, you know, racial identity. And I think that people forget that. We don't want to feed into the stereotype, again, the stereotype that all Hispanics speak Spanish, to all Hispanics are darker, it's like, well, there are light skinned Hispanics, there are some that don't speak Spanish. That's me, you know. And so that doesn't make me any less or more Hispanic, it just makes it different. But I'm still Hispanic in this country. And you know, I have gone through termination, if it's, it was people who don't take me seriously as Hispanic because I'm light skinned, or if it's people that are white, that will see me as someone who is Hispanic and not taken seriously that way. It's very, there's very different dynamics. But I've been in spaces that are geared around the Hispanic experience, and they definitely perpetuate the, like colorism and discrimination because they may not see me as Hispanic, or, or I'm not authentically Hispanic, because I don't share certain attributes with them. Which isn't fair again, because like it's Gamber, ignoring the intersectionality, that every experience of being Hispanic is different. Just like being queer is different for everyone, just like there's just so many different disabilities and experiences. Why can't that be the same for different, you know, Hispanic identities, you know, someone who is someone who is blind, it's gonna be very different from someone else who's blind and very different experiences all makes up who they are. And so, for me, we still need to recognize that there's still a person who is blind, and don't treat them any differently. So recognize I'm still Hispanic or queer, and don't treat me any differently even from my own communities that I want to be a part of. And sometimes I don't, I feel neglected. And does that make sense?
 
<strong>Michael Hingson ** 44:06
It does, have you ever felt that you have faced real, overt discrimination? And there's no right or wrong answer to that. I'm just curious if you think that's really ever happened?
 
</strong>Zane Landin ** 44:21
No, I don't think so. I mean, depends. I mean, I only have ever just experience over discrimination. For like any racial identity. I have been assumed to have certain identities that I don't have. That's not definitely discrimination, but making the assumption is kind of wrong. I mean, I have been in spaces where I have heard that being queer as, you know, horrible. I have heard that growing up. But it was never aimed at me. So I wouldn't say it's over discrimination against me, but I have heard over discrimination against groups and it has definitely impacted how I feel about myself, and how I've navigated anatomy those identities.
 
<strong>Michael Hingson ** 44:56
Probably if you faced any it was misconcept shins regarding the the neurodiverse disability. Yeah, that's him. And, like with anything, it's all about prejudice. It's really all about a lack of education and understanding.
 
</strong>Zane Landin ** 45:15
miNo, absolutely.
 
<strong>Michael Hingson ** 45:16
Which, you know, which we have to deal with? Well, you started a magazine somewhere along the way, when did you start it? And when did you start? Not all that happened.
 
</strong>Zane Landin ** 45:26
I started in May of 2020, I was taking a copy editing class. Yeah, copy editing, and it was a class need to take. And that was when I kind of just switched to communications, actually, because 2020 was my fourth year. So it's one of my first communication classes I was taking in spring. And as you know, the pandemic end 2020. And, you know, as someone who experienced mental health, it definitely there was a time where it was a big change. And it got kind of worse during the pandemic, which it did for millions and millions of people across the globe. But the unfortunate thing was, then when I wanted to see was the mainstream media take a lead in sharing those stories. And I don't know what I was expecting, because the mainstream media has ever really pushed the storytelling for the mental health community. And if they did, it was always in a non in a good way, or a negative way. So that's something I've always wanted to see. And I don't, I see more happening today, but still not as much. And even when I do see something, it's sometimes for not a good reason, or it's mental health month. So of course, let's share straight mental health that we forget, it happens, you know, all the time, those identities don't go away. So I would like to see more of a more initiative in terms of that. So anyways, I wanted to, for the final project of the Creator and publication, so I wanted to create something, I had an idea, but I decided not to do it. But I decided to change directions and choose a magazine dedicated to mental health stories. And there's plenty of platforms out there, but this is what I wanted to see. And I want it to be based on positivity and strength and optimism. Because sometimes when you hear about mental health, you think the negative that, you know, this is what they're lacking. This is what's wrong with them. This is why they're depressed, and sort of, you know, kind of celebrating what their experiences are. And showing that just because you have a mental condition doesn't mean you're, it's the end of the world, because I feel like, sometimes miss all this pain, it's so negatively in the media that when you think of itself, you think of these extreme things. It's like I would never want, you know, mental health is so extreme. I don't want to be around that. And it's like, it's, it's not, you're forgetting that. So regular experience, actually. And there are TV shows that are portrayed in a good way. One of my favorite shows growing up was Degrassi. And you know, they had teens in the show experience when tough conditions, and they're still regular teens going through life. And they're not, you know, what we see in the media, you know, very extreme. And I think that you need those stories, you definitely need the stories of, you know, this is, this is what untreated mental illness could lead to this extreme. But then you also remember that, it's not all like that. And there are people with mental health conditions that just have this regular experience. And for some, it's worse. And for some, it's, it's not as bad. But they all need to be taken very seriously. And so I was I started because I wanted to see the mainstream media do that. And I'm really hoping they do one day, I would really love to see a mental health segment on a news channel. I don't care which one it is. But if it's on Fox News, or at CNN or MSNBC, or ABC, whatever it is, it'd be cool if they had just like maybe a half an hour or an hour segment just on mental health news. And they're sharing stories of mental health and awareness and bring on guests to talk about it. I know I've seen like, Good Morning America, I know they've done stuff like that, where they bring on doctors and stuff. But I think that that's still a certain audience. And I think the mainstream media really impacts a large amount of people even larger. And so I would love to see more stories on that. So that makes sense. And so it started like that. Started with social media. And then we just started featuring people. And then very fortunate that we featured over 80 people, we're still growing and we still have a lot more stories to release. But it just saddens me how incredible people's journeys are. And we, for the ordinary people that have these incredible stories we don't get to hear. And I love hearing stories of people who are just going through life they may not have, they may not have done something huge, like I don't know, like serving in the government or going to the White House or whatever it is that they've done. Things like that, but they they really impact their communities. And I think that's the most important I've ever seen anyone had the like the local heroes. I love seeing that. I just wish there was like a upskill of that. You know that we see more?
 
<strong>Michael Hingson ** 49:39
Yeah, we we have some of that on Channel Seven in LA. But I hear I hear what you're saying and it would be great to have more. It's really unfortunate that we have media programs like the view that celebrate Hispanic awareness and Latino Awareness Month, African American or Black History Month, I have yet to see them ever discuss, cover or bring to the forefront national employment, National Disability Employment Awareness Month or national blindness Employment Awareness Month, which is October, or white cane Safety Day, which was October 15, to talk about the contributions that people with disabilities and of course, from my perspective, blind people in specific have dealt with. We, for example, there have been, I believe, as I recall, two blind people who were Senators of the United States and one blind congressman, maybe it was the reverse, but I think it was two senators who happen to be blind in one, Congressman, but that was all before 1940. We don't do any of that now. And it would be a real challenge because of the prejudices today for that to occur. Fortunately, we've got some persons with disabilities in government, Tani. Tammy Duckworth from Illinois, of course, was a veteran, is a veteran and is in a wheelchair and so on. But we don't deal with the issues. And it continues to be as much as anything, I think, a fear issue, which goes back to our conversation about words disability, as opposed to disabled, and we need to remove that blind people are considered blind or visually impaired. And there are two problems with that, visually. I didn't think that I was really different because I happen to be blind from a visual standpoint. So you could change that to vision impaired, but then you still have impaired, why is it that eyesight has to be the main judge by which people are viewed, I think a much more appropriate term would be low V would be yellow vision, sort of like deaf and hard of hearing. A person who happen to be deaf or hard of hearing would probably hit you over the head if you said deaf or hearing impaired, because they recognize the problem with impaired. But we haven't dealt with that with blindness, which has been a disability that the Gallup polling organization has even said, has been more approached by fear than any other disability, which is unfortunate. But people think that eyesight, it's the only game in town, and somehow we've got to change that
 
</strong>Zane Landin ** 52:25
is interesting. I mean, like, it is nice that they're celebrating, you know, if it's LGBTQ Pride Month, but they never focus on disability, and I hope they do one day,
 
<strong>Michael Hingson ** 52:41
I hope it changes. Certainly disability groups are calling for more of it. But hopefully, we'll we'll see more of it happen, which is, I think the the big important part. So you went to the mental health Youth Action form. Tell me a little bit about that. I mean, at first, what it is and what it was like and all that. Right. So it was
 
</strong>Zane Landin ** 53:09
this really big program that MTV hosted. And they worked with several mental health nonprofits. And these are like some of the biggest like Jed foundation active mines. Pretty sure the Trevor Project, I'm pretty sure I'm not actually sure that, but you know, just anyways, but big organizations like that, and I was involved in active mines. And I first heard about this opportunity. And I was like, Oh, my goodness, you know, it was at the White House. It wasn't virtual. So it's like, okay, is it we're going to the White House, is it virtual? I mean, that's not that big of a deal. It is still big deal. But nothing like being physically there at the White House, that it was, you know, you're physically there. And so I ended up I applied, and I was like I really, since I started the magazine, I became more of a mental health advocate more so than before. I was involved in different organizations before. But the magazine really opened my eyes to more of what's out there and what people experience and the different dimensions of what people experience and their stories, all that stuff. And it just also the form was all about how do we actually influence mental health with media that's all about what I was trying to do with the magazine and trying to achieve. So I wanted to bring that experience forward with this. So I definitely spoke on that stuff. But the application was brief. There was like three questions, and you had like 100 words to answer. So it was very brief. And I hadn't heard back for like month or month and a half and I checked my spam. And I was excited to see that, you know, I was moving forward as a semifinalist. And there was never an interview, which is really interesting, like how they chose people. And there wasn't even a video so it was interesting when they were going to do how they were going to choose that way. Maybe it was maybe that is the most best way they could do it. So there wasn't bias, but anyways, they ended up filling another form out and And, you know, I spent hours on it. And then I think it was a couple weeks later I found out I got in, which was a surreal moment. Because again, I was just like going through my day. And then like just going to my email, and then it went right to my email that, you know, I was selected, and I was kind of just hit me. And I was like, or, actually, maybe it didn't hit me at first, I think it hit me later, I was like, Oh, my gosh, I'm actually going to the White House. And I don't know who I'm going to meet. I don't know exactly who's gonna be there yet. Because there's all this stuff happening. So they did tell us that. In the press release, we knew that Selena Gomez was going to be the keynote speaker basically, and which is good, because she actually has a history of mental health. And she's definitely a strong advocate for it. So I'm glad they brought an influencer that actually has a story with it. And I, Dr. Murthy was going to be there. And Dr. Biden. So very interesting people, very people high up in the government I've never met before. And I didn't know too much about. And you know, the forum happened. And it was three days, it was kind of over that he was pretty sure, May 16. Two days, if this were the exact date, there was three days and there was just so many different things happening. So and I hadn't been in DC for a while. Because last time I went was like an eighth grade for this trip. So it was interesting to be there again. And it was nice to connect with people because like throughout the forum, we met virtually, like, was it every other week, and learning about different topics and connecting before we actually went to the forum in person. But yeah, like most of the time, we were just practicing soy cheese. We got there Monday, and then Tuesday came around. We were practicing because there was like two parts of the forum. So on Wednesday, we were gonna do like this interactive dialogue, you know, with Selena Gomez, Dr. Murthy. And it was it was just like a broadcast event. And then some people actually saw it on television, which was really cool. So the first part was that the second part was we were presenting ideas that we started on our own as groups, and we pitched it to media companies like Pinterest, and Spotify. So big media partners, really excited to see I mean, of course, MTV has these partners. But that was great. But I mean, the the best part was, of course, being in the White House, you know, seeing where the President gives his speeches, seeing where, like Abraham Lincoln stood, and seeing all of this, the sculptures and the art that they have their and just so much history made. It was it was it was definitely a lot of
 
<strong>Michael Hingson ** 57:30
people attended the conference. There was only 30.
 
</strong>Zane Landin ** 57:33
I mean, okay, wait, so the the event were 30 advocates, us we're on stage, but people in the audience, there's probably like 100 people. And it was, I think people from like very, you know, walks of life, very different levels of government, the places of advocacy, and I didn't see people with disabilities there that was like, yes, like, I'm excited to actually see people here excited about mental health, and also bring in the aspects of disability as well. Because they definitely correlate and all intersect. And yeah, so after the event, I wasn't chosen as a speaker. Because those 30 of us were not going to speak that would be too much. They chose six speakers, that was so great to be on that stage and just hear their stories. And know that there was a lot of people watching at the time. And it was exciting to walk in the doors. So right before the event started, and we walked to our seats, like people were clapping. And it was just exciting. It was like, this is probably the only time I'm gonna experience like paparazzi. It was fun. It was it was a great experience. And I learned a lot. And after the event, we were like kind of like waiting in the Blue Room where we were before. And President Biden did show up. He just kind of showed up randomly. And I don't think he was supposed to be there because even the MTV people were kind of super over the top excited. And, and excitement that I don't think they anticipated. Like I don't think that they were like, low. It's a prison. I think they were like, Whoa, what the heck, we had no idea the President was actually going to be here. And because he's touched his schedule is so tight. I think that he made efforts of either, which is really exciting. But I don't think he was supposed to be there. I didn't feel like he was supposed to be there. But it was just so cool to see. And like he talked to us a little bit and we were like huddled around him like we were kids. It was super fun. It was great to hear from him. And it was just so baffling. That was like, like just a couple of like inches almost away from the President. You know, and then even like one of his people were like, Oh, Mr. President, it's time to go and it's like, oh my gosh, like I've heard that like in movies like that exact verbiage. And you hear it I was like, Oh, it's just so it was just so exhilarating. So that was that. So that was the entire experience and even now, it's just nice to be connected to MTV. And like there's still there's still bring forth opportunities left like going back to the White House, but like they're trying to opportunities. Because I, because Selena Gomez was there, her company where beauty and proceeds from her company go to mental health organizations, I actually am a part of their community now. And I got invited to one of their events. And now I write for Lady Gaga, I Was Born This Way Foundation that channel kindness. So a lot of different partners. Through the event, I was like, I want to make sure I leverage so I can get as much as possible through there. So I'm able to get certain opportunities from the forum. And you know, also developing good, some good friendships. So the I
 
<strong>Michael Hingson ** 1:00:36
should have, I should have asked you before, how's the magazine doing?
 
</strong>Zane Landin ** 1:00:40
Oh, I mean, yeah, it's going well, I mean, the more we feature people, the more stories we share, the more keeps growing, there may not be growing as fast as I wanted to. But I try my best to care about the storytelling. And I always try and tell people, it's so much easier said than done. But try to try your best not to focus on the numbers on the data. Of course, that's important, especially for working for a bigger company. But you know, if you're starting something, or you're trying to build a brand, just focus on building that brand, focus on the message, focus on what you're trying to achieve and what your goals are, as opposed to, you know, oh, this posts got only a certain amount of likes the story on you guys certain amount of shares, just keep building, because this stuff doesn't happen overnight. And you see people that will be that will get viral, and some people, unfortunately, become viral overnight. But for most people, that doesn't happen, just focus on the core message and your why that's what's the most important.
 
<strong>Michael Hingson ** 1:01:35
Um, you mentioned that in the past, you've experienced some grief in your life. What is that about?
 
</strong>Zane Landin ** 1:01:41
Sure, yeah. I'm, I'm very open about it. Now. Because this was the first time I've experienced this level of grief people have in my life that passed away, like most people, but it's very different when it's someone you're close with. And in 20, January of 2020, when my mom's had passed away, and it was a shock, there was no anticipatory grief, we didn't know anything was happening. She just went in for kind of an emergency surgery and had trouble waking up. And I would have believed in it. So I'm always I'm always, I'm always hopeful that it was a peaceful death. And if it wasn't, I don't know, I'm just gonna tell myself that. It kind of helps me sleep better. But, as I mentioned before, I mean, actually didn't, but I do mentioned, my mom was an advocate for me and make sure I gotta have a plan, all that stuff. So my mom was always my biggest advocate for everything. And so, you know, the, it's hard, though, you know, of course, when you lose someone, I tell people, just let yourself feel those things. I feel like people put a pressure on people that they need to grieve a certain way. And of course, there's, there's inappropriate ways to grieve like, if you're mean to be more angry, or very hurtful, like, I understand where it's coming from. But to me, that's not appropriate. But I understand. But I mean, it's like, if you're feeling really sad, you're feeling really angry, why yourself to feel that don't don't hurt other people, though, you know what I mean? Like inside, like, allow yourself to feel that. Because I think that it's all part of the process. And grief is not just an emotion, it's a series of ones. And it's it is a process, you don't want to prevent yourself from experiencing that. Because it can, it can be hurt, it can be more damaging in the future. And the unique thing about grief is it will come in waves, it will hit you one day, and then maybe in a month or two, you don't feel anything, you know, hit you another day. And there's no logical explanation as to why sometimes it hits you. It's really interesting why that happens. I don't know why. But it's so that's something I always say is, the saddest part is you know, just there's so many different aspects to it. One of them is like, my mom was always so excited about NASA and UFOs. And also American history. So like getting the NASA internship and go into the White House, I can't imagine how excited my mom would be in it. I don't get to see that reaction. So that's one of the hardest parts, but I always try to remind myself that she is there and proud and excited. And then another hard part about grieving is that dreams actually, I never hear people talk about it. But I think dreams are one of the hardest parts about grieving. Because you're you're kind of in a place where maybe you're not thinking about them or you are accepting that they are gone. But then you have a dream that's so lucid or powerful. And it felt so real. And then you question, it's kind of hard. It's like you kind of went back you kind of reverted in a way. And it's hard when you have to wake up from those dreams that haven't recently like that are felt so real. But I think when those things happen, this game has some spiritual illness. But I think when that happens, I think that's when they're closest to you. Yeah, and people can disagree with that, but that's I believe that, you know, when when you think about them, or when they come in your mind when you least expect, I think that's when they're closest. And when you need them the most.
 
<strong>Michael Hingson ** 1:05:10
Speaking from personal experience, having lost both parents and my mother somewhat the same way, as yours, that if she had some surgery, and she, she actually came through the surgery, but then had a stroke and a heart attack at the same time, like, rather than ours and passed away a couple of days later in the hospital. But but you know, the, ultimately, the real issue is that you have all the memories, the life time of memories with your mother, or with anyone who you lose like that, that you get to have, and share or not, but you get to have them, which is always a positive thing. And I think you're right, when you have those vivid dreams, that's when they're closer or telling you something. And I think there's a lot of merit to that. But the bottom line is that the grief, kind of may never actually go away. But the grief can turn into more of a feeling of, I really value all that you taught me. And I'm going to move forward, rather than just living in the past. And the moving forward is what my parents and I'm sure your mom would want you to do anyway. And so that's a good thing. As as you move forward, that you'll be able to do, you're going to have your own adventures, and in their way, they'll share them and you'll find other people to share them with. But you've always gotten a lifetime of memories.
 
</strong>Zane Landin ** 1:06:45
Yeah, and I think we definitely think of the negative, but he's remind ourselves of the funny the humor as the good times, because those exists. And sometimes it's it's easy to forget that they did. But I feel for people though I feel for people because I was lucky that I had a good relationship with my mom, and we were in a good place to. I feel for people who weren't, don't have that. They may carry guilt. Or they may carry the Why didn't I spend more time with them. And I feel bad because it's hard to move forward from that. And I don't have any, like, like any reaction to that, because I wouldn't know what to do. But I think when you agree if you have to reevaluate yourself and your relationship with them, and for me, it's just, even though it's gone, it's it's the I mean, the relationships aren't gone. Even though the physical is gone, the relationship is even stronger from it. Because like you said, your mind you remind yourself of what they taught you. And you're grateful for it.
 
<strong>Michael Hingson ** 1:07:43
So what's next for you? What's in the future for you?
 
</strong>Zane Landin ** 1:07:47
I mean, I did. I did get a job recently. I wasn't sure where it just Yeah, cuz it's not public. I haven't even fully accepted. But I did get a job that's going to be completely out of state completely away from here. So I won't be a Californian.
 
<strong>Michael Hingson ** 1:08:01
And you'll always be a California.
 
</strong>Zane Landin ** 1:08:03
Oh, yeah, definitely a hard, hard I will be. But fiscally I'll, I will actually be in Washington, DC. So, funny enough, I was there for the forum. And I'm going to be there again. So it's there you go. It's exciting that it all came together. But it's it's doing internal communications, and I'm really looking forward to it. And that's what's next for me. And, um, yeah, that's kind of the big thing that's happening.
 
<strong>Michael Hingson ** 1:08:26
That is really exciting. And we're looking forward to hearing good things from you. And I will tell you right now in front of everyone listening, please keep in touch. Let us know how it's all going. And if you want to come back on the podcast and chat some more, we would love that. But if people want to reach out to you or learn about the magazine and all those things, what are ways that people can approach you or or contact you?
 
</strong>Zane Landin ** 1:08:53
Absolutely. If you want to learn more, I'm super active on LinkedIn. So it's just my full name. Zane, Landin, you can find me on there. Or you can find me on LinkedIn. Spell it all. On LinkedIn. You can find me on Instagram, so you can find me on. I'm active on both of those platforms. So if you are interested in the magazine,
 
<strong>Michael Hingson ** 1:09:09
definitely reach out Scelzi inland and if she would, sure
 
</strong>Zane Landin ** 1:09:13
Z a n e, l a n d i n.
 
<strong>Michael Hingson ** 1:09:18
And is there a website for the magazine?
 
</strong>Zane Landin ** 1:09:21
Yeah, I mean, the websites or website sorry, the magazine is called positive vibes magazine. So the website is <a href="http://positivevibesmag.com" rel="nofollow">positivevibesmag.com</a>. And that's also the handle for the Instagram.
 
<strong>Michael Hingson ** 1:09:31
Perfect. Well, Zane, this has absolutely been enjoyable. I promised that we would do this in an hour. But we also passed the test of was this a really interesting conversation since it's now been an hour and 10 minutes? Well on our nine minutes, but by the time we're done an hour in 10 minutes, and I value very much the time that we had a chance to spend. I hope everyone listening did as well. We'd love to hear from you out there. Please reach out to Zane And please reach out to me. I'd love to hear from you. I'd love to hear your thoughts. I will of course, ask if you would give us a five star rating wherever you're listening to this podcast. But if you'd like to email me with any kind of questions or observations, please do so it's Michael m i c h a e l h i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, www dot Michael hingson. H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We do want to hear from you. We appreciate your reviews and your thoughts. And Zane, you as well as you listening out there. If you got any thoughts of anyone else that we ought to have on the podcast, I would really appreciate you reaching out, give us introductions. You are the things that make this podcast go. And I enjoy all the different thoughts and suggestions that people have we will honor them and we will accept your your guests as you bring them in and make it even a more interesting podcast. We want to show everyone that they can be more unstoppable than they ever thought they could. And I think Zane, you did that as well as anybody could. And we appreciate your stories very much. So, one last time. Thanks again for being here and we hope to see you again.
 
</strong>Zane Landin ** 1:11:17
Thank you so much for having me again and it was great.
 
**Michael Hingson ** 1:11:24
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable PR, Communications Graduate and Mental Health Advocate with Zane Landin</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ee18e9a1-d214-48f5-9fd1-446877b2afa3.mp3?source=rss&amp;ext=asset.mp3" length="46700100" type="audio/mpeg" />
<itunes:episode>100</itunes:episode>
</item>
<item><title>Episode 99 – Unstoppable DEI Thought Leader with Martine Kalaw </title>
<guid isPermaLink="false">https://pinecast.com/guid/1d9500e4-1568-45b5-965a-ade7d891ff6b</guid>
<pubDate>Tue, 07 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>00:45:34</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1a0fc7bb-9998-4508-baf1-94c29d43b629/UM099-Martine_Kalaw-Coverart.jpg" />
<description><![CDATA[<p>Martine was born in what is now Zaire although at the time of her birth the country’s government was different. When the government changed, so did the name of the country. When Martine and her parents immigrated to America Martine did not know that she was undocumented and thus had no status. After the death of her parents by the time she was 15, she was on her own. Only years later did she discover how tenuous her status was in the U.S. She will tell us her story.
 
Because of her life’s experience she became interested in DEI, and for her especially, Equity. You will get to hear how she went from being “stateless” to being a U.S. Citizen.
 
During our interview we get to have quite a discussion about DEI including, as you might imagine, some discussions around the topic of disabilities. Martine’s viewpoint and observations are quite refreshing and worth hearing.
 
 
<strong>About the Guest:</strong>
DEI thought leader, TedX speaker, and author, with over 10 years of Learning &amp; Development experience, Martine Kalaw understands the challenges that organizations face in driving DEI in the workplace. Her book, _The ABCs Of Diversity, A Manager's Guide to Diversity, Equity, and Inclusion in the New Workplace _makes DEI accessible to everyone in the workforce, including managers.  
 
Through her company, <a href="https://martinekalaw.com/" rel="nofollow">Martine Kalaw Enterprises</a>, Kalaw incorporates DEI into cornerstone manager development programs. Martine works with Human Resources professionals by helping them save time, reduce burden and drive ROI, with their DEI efforts. Martine Kalaw Enterprises also offers consulting and training directly to HR professionals. She’s single-handedly built and executed onboarding solutions, management and leadership programs, global mentorship programs and designed and customized training for Macy’s, Xaxis, Wheels Up, and Education First.  
 
Martine’s additionally conducted work on diversity, inclusion, and leadership at companies such as LinkedIn, Tiffany &amp; Co. , Hogan Lovells USA, LLP, Howard Hughes Corporation, and Cornell University. She partners with global professionals to implement learning and workforce development strategies and solutions aligned with race and biases, manager training, and inter/intra department communication.  
 
Martine has written for Huffington Post and appeared on syndicated networks like C-span.  
 
Martine holds a Master’s in Public Administration with a focus on Immigration Law. She spent her early career in the public sector working in budgeting for The New York City Mayor’s Office of Management and Budget. 
 
<strong>How to connect with Martine :</strong>
Instagram: <a href="https://www.instagram.com/martinekalaw/?hl=en" rel="nofollow">https://www.instagram.com/martinekalaw/?hl=en</a> 
Twitter: <a href="https://mobile.twitter.com/martinekalaw" rel="nofollow">https://mobile.twitter.com/martinekalaw</a> 
Facebook: <a href="https://www.facebook.com/MartineKalawEnterprisesLLC/" rel="nofollow">https://www.facebook.com/MartineKalawEnterprisesLLC/</a> 
LinkedIn: <a href="https://www.linkedin.com/company/35649968/admin/" rel="nofollow">https://www.linkedin.com/company/35649968/admin/</a> 
Youtube: <a href="https://www.youtube.com/channel/UCQTb6zI5m4jehE-czyT8SvQ" rel="nofollow">https://www.youtube.com/channel/UCQTb6zI5m4jehE-czyT8SvQ</a> 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
You are listening to unstoppable mindset where inclusion diversity and the unexpected meet. I'm your host Mike Hingson, and our guest today is Martine Kalaw I made sure I pronounced that right because I even asked her. She is a she Yeah, how are you?
 
<strong>Martine Kalaw ** 01:39
I'm good. Thank you, Michael
 
</strong>Michael Hingson ** 01:41
Martine's, an author, she has written a book entitled The ABCs of diversity. And she'll tell us more about what that's all about. She has been involved in diversity, inclusion and equity for some time, and has a lot of stories to tell. So we'll get right to it, Martine. Thanks very much again for being here.
 
<strong>Martine Kalaw ** 02:04
Thank you so much for having me, Michael to pledge.
 
</strong>Michael Hingson ** 02:07
Tell me a little bit about you growing up sort of how, how you got started and all that kind of stuff. That's always a fun place to start.
 
<strong>Martine Kalaw ** 02:14
Yeah, absolutely. You know, I'll start by I just, you know, I was unpacking some boxes, and I found my college senior thesis. And the topic was looking at, I conducted comparative analysis between Bosnian refugees and Sudanese refugees to see if there was preferential treatment in their assimilation acculturation process in the local community. So that just goes to show where my the background of di where it first came from, where my interest lies. So when I was in college, I was undocumented, I was stateless. And, you know, so part of my interest in the immigrant refugee community was also to see if there was preferential treatment based on race, but based on ethnicity, etc. So that just kind of illustrates, you know, this is dei has always been the, like the framework of a lot of the things I did, so immigration is a subset of Di. But then even within immigration, there are other subsets of diversity, equity and inclusion and categories of diversity. And then I'll just kind of circle back around and you know, and it also highlight that my interest in dei and in the topic of diversity, equity and inclusion really stems from, like I said, Being undocumented, being stateless, and being orphaned and having to immerse myself in various in different communities. Right. So I had to learn to acclimate in different communities, whether I went to a predominantly white prep school in Charlottesville, Virginia, or I lived in the dorms with mostly other international students, or being undocumented and stateless. And being part of that subset, you know, that that community just gave me exposure to different communities, different subsets. And what that did was it allowed me to learn how to to navigate and speak their language or at least understand things and pivot my lens and understand their perspective. And my goal has always been to kind of be a bridge builder, where there's lack of understanding or misunderstanding, what I can do is sort of help to liaise that so that's really where the interest around dei really stemmed from and like I said it continued on to college And and it's resulted in the work that I've been doing for the last five plus years. So
 
</strong>Michael Hingson ** 05:07
one has to ask, what did you conclude in your college paper about preferential treatment for one of the cultures or
 
<strong>Martine Kalaw ** 05:15
the other? There was, so that I actually did conduct field study, which was just absolutely riveting. For anyone who may have known, both of these countries were had gone through civil wars, experienced, were impacted by genocide. So the local upstate community that I was a part of, because I went to Hamilton College, you know, had, you know, in brought in refugees from these two communities, and help them in terms of, you know, I wouldn't say rehabilitation, but settling into the communities. But there was there was bias, right, that the bias existed in, you know, their access to housing, access to ESL English as a second, second language, access for job two jobs. Right. And it had a lot to do there were some racial undertone current tied to that. So absolutely. That's what I understood. And I learned and also really understood the distinction between when we talk about inclusion, what does that mean? does it really mean multiculturalism? Or does that really mean assimilation, US expecting someone else to assimilate to our, you know, our culture, our beliefs, our standards?
 
</strong>Michael Hingson ** 06:42
So when you say there was preferential treatment? And was that in a negative sense that they were not given the treatment that they really needed to have? Or they got too much or what?
 
<strong>Martine Kalaw ** 06:52
Yeah, so the the Sudanese refugees did not get the same adequate treatment as the Bosnian refugees in the local community in upstate New York.
 
</strong>Michael Hingson ** 07:02
And why what why was that?
 
<strong>Martine Kalaw ** 07:05
Well, I mean, one would say that there were a lot of biases related to race. Because when you looked at it, a lot of the Sudanese, the Sudanese refugees, actually there, it could have been raised, but then also religion, perhaps was an undercurrent ethnicity could have been another element of it. But most likely, it was driven by race.
 
</strong>Michael Hingson ** 07:30
primarily black, as opposed to, to white and so on.
 
<strong>Martine Kalaw ** 07:34
Absolutely. Yeah.
 
</strong>Michael Hingson ** 07:37
Now, you mentioned that you are orphaned. And stateless as it were, tell me more about all of that.
 
<strong>Martine Kalaw ** 07:44
Yeah, um, you know, I was born in Zambia, my family's from the Dr. Congo, came to the US when I was very young with my mother. And, you know, she and my stepfather passed away by the time I was 15 years old. And, you know, my stepfather was American born US citizen, my mother was a green card holder. Unfortunately, as she was in the process of securing her US citizenship, she passed away. And then, you know, I fell out of status. And there I was trying to navigate, just securing having a home having place to live. And little did I know that I was without status, and did not learn that until many years later, when I was when there was very little recourse that I could take in terms of establishing or reestablishing my staff and my status. So my so and then at that point is when I learned that I was also stateless. The country that I was born in Zambia didn't recognize me as a citizen, because because I needed to claim citizenship of the country. By the time I was 18, which I would, I didn't know that the country that my birth mother and birth father were, were born in the Dr. Congo was Zaire when my mother and father left. So the the government change the country, the name, everything changed, the sovereignty change. And so there was there I couldn't establish my status there either, and the US didn't want me. So in that, in those regards. I was not a citizen of any country. And there are a myriad of people who are stateless. To this day, I mean, they're talking about over 10 million according to you, UNHCR, there are over 10 million stateless persons in the world. In the US there are over 200,000 plus stateless people. These aren't needed visuals that, you know, don't have any recourse, they generally, they're more likely to be human traffic because there are no laws written for them. And also, according to UNHCR, the statistic is that every 10 minutes, a stateless child is born, right? With climate change all of these different wars that occur, people are displaced. There are certain laws, where you can only obtain citizenship through your paternal connection, various reasons and laws and regulations that can lead someone to becoming stateless.
 
</strong>Michael Hingson ** 10:44
So, have you been able to resolve that in your particular case?
 
<strong>Martine Kalaw ** 10:50
Yes, absolutely. I am a US citizen. And I haven't I have been since 2013. So I'm one of the very fortunate ones. It's very rare for, for the outcome for someone from my background, being stateless, and just my, you know, my background, my history where I come from, to be in this position where I am now running a, you know, a DI business and I have you US citizenship, I have a US passport, and so forth. So that is a privilege in itself,
 
</strong>Michael Hingson ** 11:26
how are you able to deal with it, since there's so many that aren't or can't? What were you able to do? That proves successful?
 
<strong>Martine Kalaw ** 11:35
You know, there isn't a particular you know, one of the reasons I hesitated in the past to speak publicly and give and mentor others was because there isn't a prescription to this. The immigration system is broken in a lot of countries, particularly in the US, and it's not designed for people to succeed, it's designed for people to get stuck in this quagmire and fail, quite honestly. And so there isn't, I cannot tell someone to if they do this XYZ, if they follow the exact process that I follow, it will guarantee the same outcome, because it's, it's almost as random as the roll of the dice the outcome that can occur. So what I do say is that, you know, it's important to maintain your dignity, because this is the space this is a, this is an institution, or an ecosystem where one can lose their dignity. So it's important to maintain your dignity. And one of the ways to maintain your dignity is to remember your source of power, it's very easy to feel powerless, to not feel like you have any, any influence to not feel like you have a country to not feel like you have a home. But to remember that your voice is your source of power, that your intelligence that you can educate yourself about this policies, about the process, you can be your own advocate, even working with an attorney. So these are the things that I you know, I like to remind people, and also allowing others to understand and see and humanize individuals who are undocumented or stateless. And to see them as an asset and to see them as not charity, but as human beings who can actually be a great investment to our society, to our economy. And really, when you think about that, that translates into the work that I do within di right, it's getting, you know, the work around that I do around dei and supporting organizations and companies and especially human resources professionals, is getting them to understand and see the value, the impact that diversity, equity inclusion can have on on the company, on the bottom line on revenue. You know, it's not just the right thing to right thing to do. It's a smart thing to do. And there's an added there's a benefit for everyone, right? It's not charity work, and it shouldn't be seen as charity work where we're just giving back through this RDI efforts.
 
</strong>Michael Hingson ** 14:27
So let me let me make this observation about what what you were saying before, I think that the whole issue of being stateless the whole issue that you faced and that you saw with two different countries that you compared treatments of people about really plays right into the whole area of diversity and inclusion and in reality, I know I and other persons with this disabilities tend to experience that concept a lot. And I liked what you said about keeping your dignity because it is something that we all face. Blind people, for example, when we talk about diversity, blind and other persons with disabilities generally tend to be left out, we're not included. When you talk about diversity, when most people talk about diversity, they'll talk about race and culture, and gender and so on. And you rarely hear disabilities mentioned, which is unfortunate. And it's really difficult to get people to start to talk about that in the conversation.
 
<strong>Martine Kalaw ** 15:38
You know, Michael, I absolutely agree. And I think that when we talk about, you know, blindness or any other types of disabilities, physical disabilities, you know, um, you know, neurodiversity, various other categories of diversity. I think that the overarching challenge, even when it comes to race, is that people don't want to say the wrong thing, right. And so they say nothing at all, which they don't realize is more can be more harmful and hurtful, and can mute people, right? And make them feel invisible. It's like, you know, you hear, I hear when I lead conversations on race relations and leading workshops, people say, Well, I don't want to say the wrong thing. So I'm not going to say anything at all. You know, sometimes CEOs who happened to be white males will say, you know, I don't want to get involved. I don't want to offend anyone, I don't want to say the wrong thing. I'm sure. My opinion doesn't matter in this conversation. And I say quite the opposite. Your opinion does matter. We want everyone's voice in this conversation. And to me, diversity, equity. Inclusion means creating a safe space where people can engage in discussion, can share their stories, and can ask the questions without fearing saying the wrong thing. And the listener, the recipient can also when they they win, when they're asked a question, or someone makes a statement, that doesn't sit right with them, they can first consider that, perhaps the person's intentions are good, they just don't know it's coming from ignorance rather than malice. And that's really not, that hasn't really been established, you know, in this space of di and that's what I think is important for companies to do is to establish that, so that therefore no one, no one's on the sidelines, no one if you're if you have a disability, you're not on the sidelines, because the conversation is solely about race, right? Everyone should be included. It shouldn't be just focusing on you know, sexual orientation, or race or gender or ethnicity, or what have you, or nationality issue, it should include every, every category of, of diversity.
 
</strong>Michael Hingson ** 18:20
And so I'm sorry, go ahead.
 
<strong>Martine Kalaw ** 18:23
No, I was gonna say, I do agree with you. I do agree that when we think diversity, when the conversation around diversity, equity inclusion begins, oftentimes, the focus the central focus are gender, race, and ethnicity. And the others are kind of like, you know, become a byproduct of those three overarching diversity categories. Now, even though
 
</strong>Michael Hingson ** 18:53
even though when we really look at it, the category of persons with disabilities is 25% of all Americans. It's a very large group. And the fact is, it doesn't tend to get included, which is why like, people like me, for example, I tend to define diversity as different from inclusion because if you're truly going to be inclusive than you are or you're not, there's no middle ground. Well, we include some people, you're not inclusive, then we have to change that attitude. And I think you sort of hit on part of it, which is mostly when it comes to disabilities. I think we're dealing with fear. Yeah, we are dealing with people who are different and we tend to be uncomfortable with difference. But I think we also have been so conditioned, especially with physical disabilities, because non physical disabilities are less visible. Nevertheless, they're still part of the process, but we deal with fear. Oh my gosh, I don't want to become like them. I could become like them and I we can't we can't have that, you know, those are the kinds of things that we see all the time.
 
<strong>Martine Kalaw ** 20:05
Wow, I appreciate the honesty in that. Because I think that if we want to get to the root of the conversation on di, we've got to get real. And I do think that that is real. I will say, just to kind of backtrack a little bit. One of the reasons I agree with you that there's a fear, but another reason why the the, the conversation around diversity starts with race and gender, ethnicity, is because it's sometimes the most obvious, right? It's not always so obvious, because sometimes our perception of somebody's race or gender is not actually what how they self identify, however, it's, it has their more physical attributes that we can pinpoint that tie back to race, gender, ethnicity, right. And so that is the reason I believe that's one of the reasons why that's a prevalent, you know, you know, that's the prevalent prevalent conversation, but also, because there there is a gap, right? I mean, we know, and we we can acknowledge that, you know, race, race relations, is has been an issue in our country for hundreds of years, and it hasn't really changed. And it's showing up and structural racism in you know, different spaces in our society. So that's one of the reasons right. But at the same time, I also agree with you that diversity in the realm of disability or abled onus has been overlooked. And I do agree that there are two elements of fear. One is fear of saying the wrong thing. And offending someone, right. I don't want to say, am I using the right term? Right? Because di like the way that it's been presented in the last couple of years, it's like, it puts people on guard where they feel like they have to be politically correct. They have to say the right thing. They don't know what to say. So they don't want to say anything at all right. That's why my book is called the ABCs. of diversity, because we, we make it too complicated. So that's one of the reasons one fear is they people don't want to say the wrong thing. They don't want to they think back, right, we all think back, many of us can think back to when we were children, if we saw someone in a wheelchair, we pointed our parents would say don't do that, like, like, the acknowledgement of the person in the wheelchair was a bad thing. There was nothing wrong with acknowledging that someone's in a wheelchair, like, that's actually good. But our parents didn't want to, you know, would would, you know, try to, like, suppress us because they didn't want us to offend the person. So we carry that into our adult life. And you don't want to say the wrong thing. But in addition to that, what you're saying I agree with, is there is that fear of, well, if I focus on this thing, or this person, or this aspect of this person, then it makes it more real, and then it could be me, right. And I think that's very honest. And I haven't heard that before. But I think if we want to be really honest with ourselves, that is part of the that's the truth.
 
</strong>Michael Hingson ** 23:32
The kind of fear that I think is also typified by a lot of what you're saying is, let's look at blindness, for example. And this started with teachers with educators and a lot of the professionals in the field of if you will work for the blind, and with the blind, you generally hear people say blind or visually impaired. And there are two problems with it visually. I don't think so we don't look different because we're blind. So visually, is a problem. Vision Impaired is a little bit more of an acceptable term, but the reality is, then you get to impaired. Why do we have to be viewed as less than other people, which is, deaf people have realized this because they would shoot you if you said deaf or hard of hearing or deaf or hearing impaired. They prefer deaf or hard of hearing. And I think that it is more appropriate to say blind or low vision, but get the impaired out because that is a buzzword that creates fear right off the bat.
 
<strong>Martine Kalaw ** 24:39
And my question is, thank you for sharing my question, Michael is, is there a space for people to make those mistakes and learn because I think that's part of the fear, right? The fear is, I don't know, what's the right terminology. And it's similar to someone asking me or not knowing whether they can refer to me as Black or African American. So then they just try to avoid eye color. And it's I'm okay with them saying, I'm not really sure what the right terminology is. And I can say, You know what? I'm not either, because someone who looks like me standing next to me the same skin tone as me might say, they're, they're African American. And I say, I'm black. So it's okay to ask. And I'm okay with someone making that mistake, because I know that I expect everyone to know. And I think so that's where we got to. That's, that's the crux of the challenge that we have run on di is just that example itself. I did not know that saying visually impaired is not appropriate. Right? Well, no.
 
</strong>Michael Hingson ** 25:46
And let me let me be real clear. Most people still say that, including blind people, I'm saying, think about the concepts of visually impaired visually, visually, what does that have to do with it? Because I don't look different because I'm blind. Impaired. That means that I'm generally in the fear world considered less, because I'm not impaired, but you're visually impaired. And so the issue is, I think blind people are still learning that words matter. So to answer your question, yes, there is always space. And some people might be offended, just like there are people of different races, who may be offended if you call them one thing or another. But there certainly should be space to deal with it. I was in a
 
<strong>martine ** 26:36
position to educate and to learn. Sure,
 
</strong>Michael Hingson ** 26:38
absolutely. And that is really what it's all about. I was in a shopping mall, or actually at a store and an IKEA store. And this young man came up to me and he said, I'm sorry. And I said, Why are you sorry? And he said, I'm sorry, you can't see. And my immediate reaction, and I said it was well, I'm really sorry that you can Why are you sorry? Well, you can't see. I love that. Yeah, yeah. And I said, Look, I say really doesn't have anything to do with it. And by that time, his mother came over and dragged him away, which goes back to what you said before, so we didn't get to continue the discussion. But the reality is, I think on all sides, we need to recognize that words matter. And we do need to change and have the conversation. So it is something that is extremely important to do, because the reality is I'm not impaired. If we want to deal with it that way, then you are blind impaired. And I'm just as correct to say that, as you are saying that I'm vision are visually or sight impaired. And and both of those are not the way we should really deal with it.
 
<strong>Martine Kalaw ** 27:50
Yeah, and I, I, you know, something you said, around words matter. I was actually doing work with a client a few maybe last year, and, you know, with this company, and basically helping them to define their, what their di corporate statement was, you know, their, yeah, their philosophy. And as I was interviewing and speaking to different leaders, what I learned one of them said, you know, we should just wipe away the words that we're using, like the, all this terminology that we use, and just come up with our own. And that's really, you know, what, what I'm hearing you say, I feel like, in a space of Dei, in the history in the last couple of years, we're just collecting a bunch of lingo for hearing right? In the media, coming from the academic space, and then we we don't really know what it means. And we just use it because it sounds good, it sounds right. Whereas what we can do, what what probably would make more sense, is engage in discussion with people but asking permission, right? It's one thing to just start to, you know, start asking someone to explain, you know, someone who's blind, whether they prefer to be you know, called referred to as visually impaired or blind or what have you, rather than first asking, you know, is it okay for me to ask them ask you some more questions right about your idea? And then if the person says yes, then you can engage in that discussion. And that's where the learning happens, right? And one your your interpretation, your feelings, your how you want to self identify might look different from somebody else who also happens to be blind, right? And that's okay, too. But we can't learn. We can't we can never navigate that until we start to undo this. These terminologies that we we learned because we were so caught up in being politically correct and Using the right jargon, but in the end, we're really not right. Like, when we talk about it's interesting Latin X, you know, or Latina x is, you know, is a common terminology now that is used for individuals who are from, you know, our Latin American or Hispanic, but I'm learning that it's generational, right? Someone who is in their 60s might not respond to being to being called Latinx, who's from the Dominican Republic, they might just say, hey, refer to me as Dominican or no, I'm I'm Latina, or Latino. So I think it's just about getting in a space where we can have discussion, ask questions, and not be immediately offended, because we know that your intentions are to learn, and something else that you said around inclusion, you said something around, like what real, real inclusion doesn't necessarily what real inclusion looks like. And I actually, you know, as I mentioned earlier, in my my, my senior thesis in college, what I realized is that, you know, inclusion has different definitions. So you almost have to ask people, What do you mean by inclusion, right? Because inclusion can mean, hey, let's all come as we are, and be in this space together. And we're all equal in this space, or inclusion can look like, Come and join us and be part of us. So become like us. And that's more of like a simulation acculturation, right. And so when organizations when clients say, we really want to foster inclusion, the next best question that I ask is, what does that mean? What do you mean by inclusion? Tell me what that actually looks like.
 
</strong>Michael Hingson ** 31:58
Yeah, but if we look at the definitions that existed, that exists today, there are definitions of inclusion. And so I still submit that in reality in the long run, if we don't force people to adhere to a definition of inclusion, that doesn't leave anyone out, then we're doing a disservice that we've already done that with diversity. And diversity doesn't really necessarily allow for inclusion, it recognizes difference. But we don't recognize all differences as equal anyway. But when you get to the concept of inclusion, you are either going to recognize that in some way. All of us are part of the same world, or you're not truly inclusive. And that's part of what we, we do need to deal with. And so, for example, when you talk about companies that are making statements and creating diversity and inclusion statements, I think one of the things that the industry has to start doing more of is making sure that disabilities are included in the statements because if we don't start pushing the conversation, we're not going to ever really be able to have the conversation because we will continue to be left out. attitude about blindness, for example, people constantly say to me, or I read when people write about me, leaving the World Trade Center, Michael Hinkson, was led down the stairs by his guide, dog Roselle, which is absolutely the worst and most atrocious thing people can say, because it implies I don't really have anything to do with the process. And Guide Dogs don't guide or lead they guide. It's my job to give the dog directions command by command and the dog's job to make sure that we walk safely, but people don't get that. And we need to start creating conversations in general, that hopefully will lead people to an idea that maybe our view is not really what it ought to be.
 
<strong>Martine Kalaw ** 34:18
Yeah. I couldn't agree more. And I think it does, partly, it needs to also I mean, inclusion is one element, but diversity is another. And diversity is about representation. And if you think about, you know, a lot of organizations and companies, they they have not established a space where they're inviting more individuals who have disabilities, sometimes the challenge right they there there needs to be an opportunity to, to, to to Have a broader reach, right? And find candidates who can work. First of all, they've got to create positions and jobs where someone with a particular disability can actually, you know, be able to fully, you know, do the job and has the equipment and, you know, all of that do the job. But then, in addition to that, we've got to have a broader reach, right? Organizations have not really in general, done a lot of that enough of that yet. So therefore, right? That voice is it reinforced in the conversation around inclusion in need.
 
</strong>Michael Hingson ** 35:42
And hence, we have the unemployment rate among persons with disabilities in this country today, being between 65 and 70%. And it's not because people who happen to have a disability can't do the job. It's the others.
 
<strong>Martine Kalaw ** 35:58
Yeah, others think you can't, and they're not looking, they're not searching. Their pools are so limited, right? Their pools are limited, the pools are out there. But companies aren't reaching far, far enough, far out enough or far enough out to identify those candidates. And the thing about it that I always emphasize is that, you know, it's not, you know, when you're searching and you're broadening your reach, it's not what you're reducing, or watering down the quality, the qualifications of the applicant, because the applicant is going to apply in the same pool, as, you know, other applicants, the ones that you the pool that you typically look at. So for example, if you start to broaden your reach, and you happen to have a candidate, you know, who is blind and can do the job, and they apply for the position and they're qualified, and they're competing with other candidates that are not blind, they get the position of what difference does it make, right? Because
 
</strong>Michael Hingson ** 37:05
that's not usually what happens. Of course, what happens is in a job interview, the first question to the SAS is, how are you even going to get to work, it doesn't matter that we got there to for the interview. And it doesn't matter what the resume says. And most all of us can tell you horror stories about how recruiters and others if teach have have treated us when we get to an interview. And for the most part, people tend to not even say in advance that they're blind, of course, it's a double edged sword. Because if you don't say you're blind, and you get the interview, then the defenses go up when you get there. But if you do, say you're blind before the interview, it's a it's a difficult way to it's difficult process to deal with. But there's a way to deal with to address that. But if you do say you're blind, you won't generally even get a letter back acknowledging that you send in a resume. And so that's why I'm saying I think that the DEI industry, the professionals in the industry, need to start to really help push the conversation, because it's not that we're not trying. But it's it's that we're, we're being ignored. You know, we've got where this is National Disability Awareness Month, and national blindness Employment Awareness Month, October 15, is National white cane day, none of that gets mentioned in the media. None of that gets mentioned in the general conversation, and that's what we really need to change. So, you know, those are those are things that that do have to be addressed. But I know your time is short. Tell me about your books. You said, You we talked about one, but tell me about your books. Yeah, absolutely.
 
<strong>Martine Kalaw ** 38:53
I mean, I, you know, Michael, we should absolutely circle back because this is something that, you know, I I definitely agree that dei practitioners in house out, out, you know, those who have their own businesses and work alongside companies, we can do more we can are, that's, that's one of the things we can do. And I'd love to learn about more organizations that, you know, that, you know, I can connect with, so that, you know, I can, you know, if I'm working with a company and they're looking to recruit more applicants, they're looking for interns, they're looking, right, I can redirect them to an organization where they can find applicants who are from an underrepresented group, you know, one disability, a particular disability. So, I do think that there's more effort that we can all do. And so I appreciate you sharing that. And then I so back to, you know, to your question, my book, my first book is my it's called a legal On us a stateless woman's quest for citizenship. And that was my memoir, which just gives you it's kind of a guide on how I went from where I was as an undocumented stateless person to where I am today and how I navigated through broken immigration system. And the second book, which is also available on Amazon, and is also a an audio book is The ABCs of diversity of managers guide to diversity, equity and inclusion in the new workplace. So it's really meant to read to to be like a primer on diversity, breaking it down, and how managers specifically can incorporate this into their everyday practices. So when we think about foundational Manager Development, diversity falls and reinforces that because managers are involved in hiring and recruiting in promotions and compensation, all of those elements of foundational Manager Development have an element of diversity, equity and inclusion within them. And so this book becomes a primer. Each chapter has an application that way you can, you know, self reflect and then a piece where you can apply it to your, to your, to your everyday job, and to your direct reports. And so, I encourage everyone to, you know, tune in, get a copy on Amazon and also, I have a masterclass every month, you can go on my website, <a href="http://Martinekalaw.com" rel="nofollow">Martinekalaw.com</a>, and sign up. It's a complimentary masterclass on Dei, its main mainly focused on it's targeted to human resources professionals who are trying to implement DEI effectively in your organization's so they can join in for an hour, I will give them the top seven things that they can do in the next 90 days to really move dei forward. The next section session is October 18. And then there's another one November and then so forth.
 
</strong>Michael Hingson ** 42:10
Spell your your name and the website. Again, you're not spell it all out if you would.
 
<strong>Martine Kalaw ** 42:17
Yes, absolutely. It's Martine M A R T I N E K A L A <a href="http://W.com" rel="nofollow">W.com</a>. So www dot <a href="http://Martinekalaw.com" rel="nofollow">Martinekalaw.com</a>. And when you go there, you'll be able to find a link to both of my books, as well as the masterclass.
 
</strong>Michael Hingson ** 42:39
Well, I hope people will reach out. I think this is a fascinating discussion, and I think we should continue it. I think what I believe it will be great to do that. And I think we between us have a lot to offer people. I'd love to hear how you who are listening to this feel about this, please shoot us an email, you can reach me Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And you can go to our podcast page if you're getting this elsewhere, <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. But either way, we hope you'll give this a five star rating when you review it. And I hope that you will email Martine and me with your thoughts. We'd love to hear what you think. And maybe you'd like to come on the podcast and talk about it. So Martine again. Thanks very much. I really appreciate your time and the chance to be here.
 
<strong>Martine Kalaw ** 43:29
Thank you, Michael. It's been a pleasure.
 
</strong>Michael Hingson ** 43:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEI Thought Leader with Martine Kalaw </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1d9500e4-1568-45b5-965a-ade7d891ff6b.mp3?source=rss&amp;ext=asset.mp3" length="32664976" type="audio/mpeg" />
<itunes:episode>99</itunes:episode>
</item>
<item><title>Episode 98 – Unstoppable Social Impact Strategist with Prisma Garcia</title>
<guid isPermaLink="false">https://pinecast.com/guid/8f309b48-e32d-491e-82d8-c8bece883c1d</guid>
<pubDate>Fri, 03 Feb 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:20:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c414ac11-a91a-4fd6-8710-68989d61a0c0/UM098-Prisma_Garcia-Coverart.jpg" />
<description><![CDATA[<p>Prisma grew up in Dallas Texas as a first-generation American not really knowing much about the U.S. much less the rest of the world outside Dallas. As you will hear she went to college in Indiana at Notre Dame for no more significant reason than she saw the movie Rudy and then applied. Her parents let her go off to Indiana since as Catholics they felt that Prisma could go there and grow. Grow she did. She received her Master’s degree in Science and Entrepreneurship in 2010.
 
Since graduating Prisma has worked in marketing jobs analyzing company’s data looking to learn how to market to them. After two years she left her position to move into more social oriented opportunities she will tell us about.
 
Prisma makes it quite clear that she is a social kind of person and very people-oriented.
 
During our conversation we talk about a variety of issues including discussing Trust, what it is and how we can better learn to be open to be trustful.
 
I hope you enjoy my time with Prisma. I believe you will find her fascinating and engaging.
 
 
<strong>About the Guest:</strong>
Prisma Y. Garcia joined MoneyGram International in August 2021 as part of the Social Impact team. She was the Director of Capacity Building at Social Venture Partners Dallas from July 2017 to July 2021.</p>
<p>Prisma worked at The Concilio, a Dallas nonprofit, as a Program Director. She also previously worked as a Fundraising Consultant with Changing Our World, Inc. based in New York, NY.</p>
<p>She received her Master of Science in Entrepreneurship as well as a Bachelor of Science degree in Science-Business with a minor in Latino Studies from the University of Notre Dame. Most recently, she completed a Certificate in Social Impact Strategy from the University of Pennsylvania.</p>
<p>Prisma is a board member for Refugee Services of Texas, Community Does It, and other community organizations. She loves traveling and spending time outdoors with her dogs. She resides in Pleasant Grove (Dallas, TX), where she was born and raised.
 
<strong>How to connect with Prisma:</strong>
<a href="https://www.linkedin.com/in/prismagarcia/" rel="nofollow">https://www.linkedin.com/in/prismagarcia/</a>
<a href="https://www.prismagarcia.com/" rel="nofollow">https://www.prismagarcia.com/</a>
<a href="https://communitydoesit.org/" rel="nofollow">https://communitydoesit.org/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, and a gracious Hello, wherever you happen to be today. I'm Mike Hingson. And yes, you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet. I love the unexpected part, I get to meet all sorts of people. And sometimes we even get to talk about diversity and inclusion and such things. And today, we get to do some of that, among other things, we get to speak with Prisma Garcia, who is a social impact strategist at money, gram Prisma has been involved in a variety of different kinds of diversity things. She has worked with a number of social venture and nonprofit firms. She's done a variety of things that I think will be very relevant for us to talk about. And I'm really looking forward to learning more about what Prisma has to say. So we'll get to it. Prisma Welcome to unstoppable mindset. How are you?
 
<strong>Prisma Garcia ** 02:19
Yes, I'm happy to be here. Michael, thank you for having me. I you know, everything you mentioned, as far as the work, you know, people ask me what social impact? What does that all mean? And you know, really, I've worked mostly with nonprofits, some social enterprises and done some consulting work. But I'll stop there, because I know you're gonna ask me some questions. And you can just let me dive in once we get there.
 
</strong>Michael Hingson ** 02:48
Oh, sure, we'll do that. Well, let's start with tell us a little bit more about you growing up and what you did and how you got into sort of the field that you're in from school, and so on? What, what made all that happen? So tell us just a little bit about young Prisma.
 
<strong>Prisma Garcia ** 03:06
Young Prisma? Well, you know, it's interesting, because I, you know, I don't know if this is really a career that at the time was taught in school, or people said, Hey, this is a potential career, right. And so, I think that's what I find most unique. And I, you know, I grew up in Dallas, Texas, I am, you know, first generation American first generation college student, I've, you know, essentially, you know, had the whole American dream, right, my parents came to this country, you know, probably, you know, in the 80s or so, and then, you know, I was born here in Dallas, Texas, and spent most of my life in Dallas, Texas, in a neighborhood called Pleasant Grove. And really, like, even though it has a very nice name, Pleasant Grove, really, it really shaped me because it was, you know, it's a primarily Latino community, African Americans as well. And, and really, you know, I lived in my bubble, growing up, and, you know, my parents were hard workers, and that was the, the ethic, right, we work hard to try to get to where we want to be. And so, when I think back, and you mentioned, what was young Prisma I think young Prisma was, you know, very similar to now in some ways, but, you know, just wanting to help people and give back and so, I was wanting to be a doctor, I thought maybe that was the only way and I went away to school, I went to Notre Dame, which, you know, it was very uncommon for a person like me, you know, that looked like me that had parents like me to, to go to a school with such prestige. And so, you know, coming back home, I started to realize had even been there, right? It was a culture shock. And so, you know, I think a lot of the career and the drive comes from that. It comes from, you know, having challenges along the way. And then also finding spaces that sometimes you feel like you don't belong. And so, you know, young Prisma is definitely still here. And, you know, I moved back to the community where I grew up. And so that's sort of the backstory, you know, we know, I work at MoneyGram, I do a lot of social impact work there. But a lot of what has driven me to have positions like this is because of my background,
 
</strong>Michael Hingson ** 05:34
what prompted you to choose Notre Dame to go to,
 
<strong>Prisma Garcia ** 05:37
you know, I mentioned I was a first generation college student, I, I didn't actually know anything about the college admissions process. And when I was in middle school, I saw the movie Rudy is not anything in particular that I was like, looking for at the time. And I said, you know, I'm gonna check that out, because I was like, one of the only exposures to college and so I just so happened to, to read about it. And I grew up Catholic, and I'm still Catholic, and it's a Catholic institution. So I, I thought, what a great place I'm gonna apply there. And so really, if I didn't know much about it, love the place now. But you know, that's how I ended up in Indiana.
 
</strong>Michael Hingson ** 06:17
So is this the time to tell you that my wife got her master's degree at USC, and we intend to make sure that Notre Dame achieves its rightful second place at the football game in November?
 
<strong>Prisma Garcia ** 06:30
Well, you know, Michael, we didn't we didn't kick off saying that before this interview. But, you know, I've heard a lot of good things about USC, obviously, when we're on a football field, I always cheer for Notre Dame.
 
</strong>Michael Hingson ** 06:43
It's a fun rivalry. And that's what's really neat about college football, although the more and more money's getting into it, but the college rivalries that are real rivalries, where people take them seriously as rivalries, and deal with football as a fun sport in college are, are always good. So it'll be a good game. as they as they all are this year, USC is doing pretty well for a change.
 
<strong>Prisma Garcia ** 07:09
So we'll see. We had a rocky start, Mike,
 
</strong>Michael Hingson ** 07:11
you did. You did. And you're doing you're doing better. But the tough teams, to some degree are coming. So we'll see. We'll see. Yeah, but you. But you knew it was a Catholic college when you went there, I assume?
 
<strong>Prisma Garcia ** 07:24
Yes, I did. I you know, I think that was actually when I think about it. People were like, how do you go from not knowing college to like, your parents, I had never even flown on the plane. And they let me go to Indiana. And I said, You know what, it was a counseling college. And they were like, okay, that they felt like they belonged in some way.
 
</strong>Michael Hingson ** 07:45
So they, I guess, you would say are risk takers, they they let you take risks, they let you do things that might be daunting in some way? did? Did you have more of those kinds of experiences growing up? Did they let you and I don't mean it in a negative way. But take risks? Did they let you stretch the envelope?
 
<strong>Prisma Garcia ** 08:06
You know, I think so in some ways, you know, obviously, they were, in some ways, you will always have that Catholic guilt. And we have the, you know, very, in some ways due to the environment, the neighborhood and some of the issues, you know, they had to be strict right. But I will say that in terms of risk taking, I have found, you know, and even growing up that, you know, some things can be scary and that and then usually that's why I want to do them.
 
</strong>Michael Hingson ** 08:36
Well, I guess risk taking in risk taking in the sense. Did they allow you to be adventurous? Did they allow you to explore and I can appreciate strict, my parents, I think were strict in a lot of ways, but at the same time, and I use the term very deliberately, they were risk takers. They told the doctors when I was born, and they were told no blind child could ever grow up to amount to anything. So you should just put him in a home and they said, No, we're going to let him grow up. And we're going to teach him that he can do whatever he wants. And they left me for five years, well, not five, because we were five when we moved, but for the time, I was able to walk, walk around the streets of Chicago in our neighborhood and then ride a bike out here in California and other things. So they allowed me to explore and develop while keeping an eye on what I was doing. Needless to say, so probably risk taking is is accurate, but they allow me to explore and I'm gathering they must have allowed you to do something of that because you develop that spirit.
 
<strong>Prisma Garcia ** 09:43
Yeah, yeah. I mean, I always remember there were things that they were not 100% comfortable, right? Like they knew that they would, you know, like take letting me go on certain school trips, letting me you know, We'll visit Notre Dame, when I was a senior, I mean, things that were sort of outside the box of work traditional cultural values, you know, especially being a girl. I mean, I hate to put it in that way, but I mean, it's, it's just, you know, as a Latino family, you know, that there's that protection, and we want we're very collective. And I think in some ways, it was like, well, you also have to be an individual, and you have to find these things, you know, and explore, explore things that are sort of out of our comfort zone to, to be able to do great things,
 
</strong>Michael Hingson ** 10:38
but they they let you do that, had they gone to college? No, you
 
<strong>Prisma Garcia ** 10:42
know, they didn't, they didn't go to college. You know, my parents probably have a, I would say, probably like, elementary school education. My, my dad, he's, he was in this country a lot longer than my mom, actually, when he was like, 15, he was already working, and you know, working a job here in in California, and then Texas. And so, you know, the idea of college was very, you know, very, almost distant, my older sister hadn't gone to college right away. And, you know, it's, yeah, so it was definitely risky. But I think that they saw the value in it, you know, to be able to do that, especially not understanding, you know, what, what I had to do, right. And, and even, I would say, even in high school, you know, my parents couldn't help me with some of my math with, with with English, you know, a lot of the things that they were trying to learn themselves, right. And so, I, you know, I think a lot of it was, was realizing like, they also took a big risk, right, coming to a different country is a huge risk,
 
</strong>Michael Hingson ** 11:52
of course, but again, they had a dream, and they wanted to fulfill it. And I hope they did what, what kind of work did your parents do?
 
<strong>Prisma Garcia ** 12:00
Yeah, so my, you know, what, I was blessed to have a mom that stayed home. Um, she was a homemaker. And I, I think growing up, I always felt privileged in that way, because a lot of the students, they, you know, we were working class or maybe even below that. And so, you know, some of their parents of my friend's parents had to work, you know, a couple jobs. And you know, my mom always got to stay home with me, my dad, he, he was working at a lumber company for about 20 years, and then transitioned into owning his own construction company. And so really, you know, he was, he's been so focused on on the next thing, so sometimes I'm like, Oh, my parents didn't go to college, but they have goals, even if they don't call it them.
 
</strong>Michael Hingson ** 12:48
Well, and that's fair, the, the reality is not everybody goes to college, and it is always still about what you are inside, whether you go to college or not. And obviously, your your parents had dreams and goals. And they found ways to achieve them, which is as good as it can possibly be. They supported you and your siblings, which is, which is also good. Has your older sister gone to college now?
 
<strong>Prisma Garcia ** 13:17
Yes. You know, what she, she was actually a great inspiration. You know, she, she says that I was an inspiration because she went to Notre Dame, and she said, Oh, my gosh, all these young people have, you know, are have goals, and they're at school. She had, she was a teen mom, essentially. You know, and a lot of people in my neighborhood were, and continue to be and, you know, she went back to school, and she became an attorney. And so now we have an attorney in the family as well. And so, you know, I think everyone sort of has their own journey, and is what I'm finding in life. And, you know, there's sometimes there's no right or wrong, but you're right, not everybody goes to college, and maybe they do, they don't, and then they go back.
 
</strong>Michael Hingson ** 14:01
And we've been seeing even on the news, more and more instances of significantly older people. I think there was a recently a report about a woman she was in her 60s or 70s, he was a grandmother or even a great grandmother. And she went back and got her doctorate, I think. But people do that. So if they choose to do that, then great because they're, they're satisfying their own ambitions and, and proving something to themselves as much as anything else. We can call it an inspiration to us, but really, it's internal more than anything else, and they're inspiring themselves. And that's what really makes it makes it a good thing. When you said you wanted to be a doctor.
 
<strong>Prisma Garcia ** 14:47
Yeah, you know, I didn't growing up. I didn't know very many careers. That was the other thing. I I said, Oh, you know, you go to the doctor, you know, and I felt lucky because not a lot of people in my neighborhood even did that and And, you know, I thought, well, doctors seem to be, you know, they're always helping people. Right. And so they're helping them feel better. And that was sort of a common theme. And I, I agree that sometimes it's not so much about, you know, proving things to other people, it's about being fulfilled for yourself.
 
</strong>Michael Hingson ** 15:20
So when you went to Notre Dame, what did you major in?
 
<strong>Prisma Garcia ** 15:24
You know, what I came in, I was I stuck to it, I was a science major, I was a science, it was a very unique major called Science business. So I actually took some of the introductory coursework in business, and then took a lot of science, so like, a lot of biology. And, you know, I think I was very, I don't know if it was determined or stubborn. And I said, you know, a lot of people change their major, and I was just like, Well, I'm gonna finish this major. And, you know, I would say, I probably would have done better another, you know, social science or something else, or even just business. But, you know, I think it was the, you know, starting something, I want to finish it. And so I did finish that I stayed at Notre Dame for a master's and, you know, really was more focused on the business side of things. And, you know, I think I got further and further away from the doctor. But I found other other dreams.
 
</strong>Michael Hingson ** 16:22
Yeah, I hate to use the pun, but you were like me, you wanted to be a doctor and didn't have any patients. Right. Exactly. Yeah, exactly. Anyway, so you got your master's degree? And then what did you do?
 
<strong>Prisma Garcia ** 16:37
So I got my master's degree. And, you know, it was at the height of the recession, in some ways, like, I graduated college in 2009. And then can't, you know, was like, you know, there are not any, hardly any jobs out there, right. And so, I really jumped to a master's because I said, you know, what I'm gonna do, I wasn't getting too many interviews. And that was a tough experience. Because when you're, you know, a student in high school, I was sort of the big fish. When I went to Notre Dame, you know, it's a very prestigious and rigorous academically. And so, you know, I don't think I was used to rejection rejection, but when I was in the job market, I just wasn't seeing it. And a lot of times, you'd have students who had jobs before they graduated college. And so I was like, if I'm not getting a job, or, you know, I was always sort of curious of like, well, I'm not sure why I'm a science major anymore. So I thought I'm gonna get a masters. And so I explored careers in public health, and then decided to go with more master's level business, since I had already taken some of those introductory courses. And so I stayed at Notre Dame for a very intense year, and, you know, intense cold to Michael, I know, you know, what that's like, over there. Yeah.
 
</strong>Michael Hingson ** 17:59
Oh, yes. So, you, when did you get your Masters?
 
<strong>Prisma Garcia ** 18:04
So I got it right after I'm technically a double dome, or as we call them, and I have a master's and it was 2010 Whenever I graduated, and it's a Masters of Science and entrepreneurship, which, at the time, I was like entrepreneurship, like, I feel like you have to go build a business, right. But I think, now I've taken a lot of what I've learned, and sort of that mindset, and applied it to other things. Well, what is mindset, Mike?
 
</strong>Michael Hingson ** 18:34
Oh, there you go. What, what does entrepreneurship mean to you,
 
<strong>Prisma Garcia ** 18:39
you know, for having the background and in terms of like, these courses, having read a lot of case studies and things like that, I can only tell you, now that I've had years of experience, that really, to me, it's more of this mindset of like, you know, we you know, we live in a world where there are things that exist, and I think that we are in a can be more innovative in some areas, right. And that can apply to diversity, equity, inclusion, business, and, and so many areas of work and including nonprofits. And so I think it's more of that innovation, having that critical thinking mindset to apply new solutions to problems.
 
</strong>Michael Hingson ** 19:23
But you got your masters in 2010. And by that time, we had started to, I think, really come out of a lot of the recession. So what did you do? What?
 
<strong>Prisma Garcia ** 19:35
So I got out and I said, you know, I thought for a little bit there, I thought that I was going to follow my friends and move to Chicago and do all of that. But you know, I think once the winter came, I was like, you know, I'm from Texas, maybe I'll go back home. So I made my way back home. I started working in a marketing company, it was marketing analytics. I think when I looking at my resume from the time I had done a lot of service learning, I had spent time on the border, I had done research, I it seemed like it was not very related to my master's. And almost then my Bachelor's was in science. So, you know, I got this job. And I can tell you, it was, it was maybe not what I want to do for the rest of my life. Right. But it was, I did have a great manager. And so that was a big plus. And so we did like, you know, all that tracking, call tracking analytics things that were I think up and coming in that age. And I mean, now everybody does it. Right. And so, I spend a little bit of time there.
 
</strong>Michael Hingson ** 20:45
So when you were there, what is it basically you did? You You got information about companies? Or? Or what did you do? Exactly.
 
<strong>Prisma Garcia ** 20:53
So I actually would, you know, would work on these innovative products that I actually wasn't so sure about, you know, I had actually had a program where we would identify new business through phone calls. And so, you know, a lot of these products were getting built right in house. And then, you know, I would look at a lot of data, you know, I think whenever people see a science degree, they even if it's in science, or you know, biology, or, you know, it could be it could be any of the other STEM degrees, they think, oh, this person must, must be analytical. So, I was doing a lot of a lot of the backend things. You know, I worked in a lot of databases, I mean, very different work from from what I do now.
 
</strong>Michael Hingson ** 21:43
But what kind of things did you do for companies? So, what was the benefit of your work, I guess, is the best way to put it.
 
<strong>Prisma Garcia ** 21:49
Yeah, the benefit of the work is was, I mean, looking at marketing analytics, for example, we had call tracking numbers placed on advertisements, you know, you see numbers on billboards, you see numbers on websites, and you don't always know like, what the return on what's the ROI, right. And so, you know, if there's a number on a billboard of any deed, number one 800, you know, eat pizza, I don't know, I'm making this up. But the, it could be anything, we could identify how many people call them number, we could identify where they were calling from, we could identify, you know, just different things that were sold from that number. And so it was very interesting. I even got to be the voice of state farm for a little bit there. When you call one 800. State Farm, I would sort of I would even do the voiceover. So I would say, you know, whenever you if you're a new business, click one if you're, you know, existing customers click do so we did it all, essentially, it was a small company, but it actually blew up, it grew.
 
</strong>Michael Hingson ** 22:56
Well, back in those days, that was long before Jacot StateFarm came along. So you probably didn't know Jake, huh? No, no, no. You know, who Jake is?
 
<strong>Prisma Garcia ** 23:06
Yes, yes.
 
</strong>Michael Hingson ** 23:10
He's, he's evolved. It's been an interesting, interesting run for him. So you, you gave companies information so that they could see whether what they were doing was effective, and meaningful? Or how they could tweak it essentially?
 
<strong>Prisma Garcia ** 23:28
Correct. Correct. And, and, you know, I think, as the company evolved, and I wasn't necessarily a big part of that anymore, but, you know, they start to do a lot of search engine optimization, a lot of things tied to digital marketing. But at the time, you know, and I can tell you even now, like, you know, we use our phones, right, and so we, we could track, you know, how many times somebody, you know, called from a cell phone versus, you know, at the time there were still a couple of health phones, but um, you know, it's just, it would tell you all this interesting information. And so I was pulling a lot of that helping collect on a lot of that and analyzing a lot of it. And, you know, a lot of that was, was helpful for the companies to see, like, where do I need to invest more of my marketing dollars?
 
</strong>Michael Hingson ** 24:18
So how long did you do that?
 
<strong>Prisma Garcia ** 24:20
You know, I didn't do for very long, it wasn't like I said, I had a great manager that I still keep in touch with and, you know, I was there probably for about a year and a half, two years. So it was very early on before I you know, ran into somebody else and decided to jump to that.
 
</strong>Michael Hingson ** 24:39
So, what did you learn from that job? What did you take away that helped you in your career?
 
<strong>Prisma Garcia ** 24:46
You know, I think back and I have mentioned mentioned the Met my manager many times, but I noticed that he was very much about the person right. And so he wanted to build a relationship with me and People ask me, Why do you stay at the call tracking so long? And I say yes, because of the people. Because because of the manager, I and I think I've carried that with me throughout my career, I especially now working in a very social oriented, you know, position, and even the nonprofit work. And so the biggest thing I learned was, you know, that while that we're always being watched Michael, but then, but then I also learned that, you know, it's about people,
 
</strong>Michael Hingson ** 25:30
you know, you said something just now, that's extremely interesting. That strikes me we're always being watched. And as a as a person who happens to be blind. Intellectually, I know that I can be walking down the street. And don't even think about the fact that I'm probably always being watched. And a lot of times people may wonder, how does that guy do that? Or does that guy need help or any number of different things. But the reality is, we're always being watched. And it doesn't necessarily mean electronically, and it doesn't necessarily mean in a negative way. But one way or another, we always interact with other people. And I know when I'm walking down the street, I'm listening to what goes on around me, and I hear conversations, or I hear how people are doing what they're doing, and getting a lot of information and drawing conclusions like the next person.
 
<strong>Prisma Garcia ** 26:24
Yeah, yeah, it's true. And, and the thing about it, and, you know, I, it's beautiful, how you relate it to your experience, but I also think it's, you know, it's not always people that you would expect, I mean, sometimes, sometimes you get opportunities, because someone was watching the work that you were doing, or or heard you say something or, or you know, and I don't know, it was just an interesting thing. Like we're not, even if we'd have felt, were on our own. We're not,
 
</strong>Michael Hingson ** 26:59
if we would only take advantage of all of that, and maybe engaged some of those Watchers or find ways to develop better relationships, that would probably be really valuable for us to do. But we, we hide too much from that we've been taught to do that we've been taught not to trust. And the fact is that most of the time, there isn't really a hidden agenda that we have to worry about.
 
<strong>Prisma Garcia ** 27:29
Yeah. And one thing that you mentioned was trust. And I, I think about you know, I was reflecting before our conversation, and I thought the one thing that I think, you know, I can say that it's also something that's helped my career and helped me in my current position is, is really building that trust with people, because even in the nonprofits that I've worked at, or have helped start, you know, it's been a trust factor,
 
</strong>Michael Hingson ** 27:59
which talked about that a little bit. How do you develop trust? How do you deal with that trust is so much under attack today? In so many ways? I mean, we see all the polls for what they're worth about. We can't trust politicians, we can't trust what they're doing. One party doesn't trust the other party both ways. And there are so many ways that trust is under attack. How do we deal with that? How do you develop trust?
 
<strong>Prisma Garcia ** 28:28
You know, I think, in my work, Michael, it's a lot of it has been recognizing the stories, the journeys that the people have experienced, listening more, right. And then valuing the assets. You know, I've worked with several nonprofits, in the community. And sometimes we're trying to tackle things that, you know, that maybe some of the leaders haven't even experienced themselves. And so, one of the biggest things for me, and even in my corporate job, well, you know, I come with, you know, sort of this background. And, you know, I frame a lot of things just as everybody doesn't, in terms of what we know, but I realized, like, even when we're doing volunteer, you know, groups, and we're taking them places that they haven't been, I think, you know, just listening, right, listening to the stories and listening to the people and also holding the value, right? It could be, it could be any group of people, but recognizing that we have all these assets, right, because I think, you know, especially in the communities where, you know, I've worked in with different nonprofits and even my own community growing up, sometimes you look at it, and you're like, what, you know, and you could look at the facts and figures and think these communities don't have a whole lot going for them. They don't have anything good, right. And that's not always the case because we haven't heard from from the people and that's been common experience for me. And, you know, I helped co found a mental health clinic here in the neighborhood called community does it and the way I've built trust there is, is really, you know, coming as a very authentic person and then listening to people.
 
</strong>Michael Hingson ** 30:17
So if I could summarize what you're really saying is that you listen, and that you're open to the possibility of trusting.
 
<strong>Prisma Garcia ** 30:29
Correct? Yeah, I mean, I think, open to the possibility of trusting and recognizing that it's not going to be a one time thing. Right. And, and I think sometimes we want to go into communities. You we want to, you know, do things instant, right. I think our recent culture is instant gratification, especially for younger people. And, I mean, I think creating trust takes time and you it's something you have to continue to guard. Because even in the community work I've done it's, you know, we'll always ask myself, you know, what is what, what is the community thing? What should I, you know, I can't make decisions on my own, I need to have these conversations,
 
</strong>Michael Hingson ** 31:18
I've maintained for years that I've learned a lot more about trust, and teamwork by working with a guide dogs than I've ever learned from all of the experts in any of the related fields, because dogs while they love unconditionally, and I think that's absolutely true, their their psyche is that they're, they don't trust unconditionally. But the difference is that dogs are open to trust. So every time I get a new guide, dog, it's about developing a new relationship, it's about developing a new team. And we both don't trust each other. At first, we have to get used to each other, we have to see how the other is and reacts and works. And we have to develop that feeling that we know the other member of the team is going to support us, and that we can support the other member of the team. And it is so true with dogs because dogs don't have hidden agendas. And their expectation is that we don't either.
 
<strong>Prisma Garcia ** 32:24
Yeah, it's true. And, and also making sure that that we put it you know, I think it's hard for us sometimes to know what other people experience, you know, and I found in my corporate life that, you know, I'm Latina, I'm my parents are born and raised in Mexico. And just because, you know, me doesn't mean that, you know, every single Latino, right, and a you know, and so, really, our experiences are so, so unique to our, you know, just our being, and, and I know that it's not, you know, the openness of trust is definitely important. And but it's not easy, right? It's not easy in some of the environments that we find ourselves, and especially like work in the workplace.
 
</strong>Michael Hingson ** 33:15
Have you ever had your trust betrayed by someone?
 
<strong>Prisma Garcia ** 33:20
You know, I could definitely say yes. You know, I can't think of a specific example. But I think I think about family, right? There are times where, you know, we have certain expectations, especially in my family, we have certain expectations of what we should do, and what we should be and collective in some ways, you know, working toward some of the same goals, right? Like, if I have something my sister, that's, you know, we're all going to be happy for one another. And it's all of our success. But I think, you know, sometimes having these expectations does let you down. Right? And it does, sometimes it is the trust factor.
 
</strong>Michael Hingson ** 33:59
Have you ever had a situation on the job where you worked with someone and you thought you could trust them, and you trusted them? And it turned out that that ended up not really being the case?
 
<strong>Prisma Garcia ** 34:10
You know, I can't think back and realize, like, there have been times where I think, and probably this is a common human experience, where sometimes we want what we put into it, and we want that other person to give us as much as we've given them. And so there have been times where I have felt like, oh, I will do anything to support this person, right. And my colleague and I want them to be successful. But then I don't always see them recognizing or doing that for me, right. And, and, you know, I've had to really think about, you know, myself and realize, like, Well, who do I want to be and, and there are moments that, you know, I realized like maybe that other person isn't gonna help me in the same ways that I might help them. And, and I either have to be okay with that, or, or you know, or I change my perspective completely, but I definitely have had my trust broken, especially when it comes to competitiveness, I think people, you know, unfortunately in a corporate structure or even even just trying to climb the ladder, right, I've met a lot of young professionals or younger professionals that, you know, I can recall, like, you know, they're looking after themselves. And, and you know, you can't blame them, right. But at the same time, I realized, like, there's a part of me that felt like betrayed.
 
</strong>Michael Hingson ** 35:44
Yeah. Unfortunately, all too often, they do get blamed. And that that's part of the issue, of course, that starts to send you down the rabbit hole of distrust. But it sounds like what you do is a lot of introspection, and a lot of, to put it in the scientific terms, I guess, analysis and you, you've made some choices about trust. If somebody betrays your trust, you don't go down the path of I'm going to hate them. It does tell you perhaps how you're going to work and react with them to some degree. But hatred isn't part of what apparently is, is the psyche that you've chosen?
 
<strong>Prisma Garcia ** 36:27
No, it's not, you know, I can say that there are moments where you know, you want to you're it's almost like you are called to hate that person, right? Like, oh, I wish they wouldn't have reacted that way. I wish they would have helped me in this way. But I think it actually I tried to make be positive, right. And it doesn't always happen right away. Sure. Sometimes you feel deflated. And you're like, That person could have helped me or could have recognized me or could have done this for me. And I would have done it for them. Right. And they've known that. So maybe that's where the material is. But the for me that I mean, it may not be instant, and I may not hate him. But at the same time, it is a thought process of like, well, you know, I need to be careful, right? So you want to be careful, but at the same time, like, at the end of the day, right? The decisions you make affect you and who you want to be right. And so I'm more focused, internally, right, what am I comfortable sleeping with? Right, like, at night that I hate 10 people? Probably not that maybe I've created some distance, some boundaries to where I found trait found betrayal. Possibly, right, that that might be the case.
 
</strong>Michael Hingson ** 37:38
Yeah. But you can deal with it. You've learned how to deal with it, then you've learned how to do it in a positive way, as opposed to a negative way.
 
<strong>Prisma Garcia ** 37:48
Yeah, and it might not be not might not be instant, right? It might take some time to process and reflect.
 
</strong>Michael Hingson ** 37:56
It takes thinking it's a process. It's absolutely a thought process. So you did call tracking and so on. And then where did you go?
 
<strong>Prisma Garcia ** 38:06
You know, I I realize now that I have a tendency to to talk to all people, right. i
 
</strong>Michael Hingson ** 38:16
i what you said, you said you met someone and then and then jumps and
 
<strong>Prisma Garcia ** 38:19
everything else. Yeah, I met someone I met a woman named Mary. I had met her at Boston Market, right. I submitted an application to a job and she said, meet me near your job. I said, Well, I'll the closest thing I could think of was the Boston Market. So I went there. It was, it was funny, because I thought oh, like we're I'm having this very serious conversations that at a Boston mark, a busy Boston Market, they're going to lunch hour, but the you know, we had a moreso conversation about just people right and how I would approach different situations, you know, regarding people, and she specifically worked in fundraising, right. And so I knew it was that type of job, but it wasn't really a formal interview. And so you know why I met her and then I just really loved her. I was like, she seems great. And so she said, You know, I'm hire, I'm going to be hiring. And she, she hired me to be a fundraising consultant. And I spent probably about four years or so working with her. And we did a lot of fundraising, we fundraise for bigger nonprofits, we fundraise for the Catholic Church, which is a whole other experience that you know, had its pros and cons, because I have grown up in a Catholic household went to Notre Dame, we talked about that. And then now I was fundraising. Right. And the church was a part of it. And it was the first time where I recognized like, wow, this is a
 
</strong>Michael Hingson ** 39:52
business too. Yeah. Very much. And it's it's interesting You talk about Boston Market. Many years ago, I decided for a little while to sell some Amway products. And I went to a major meeting, where there was a diamond distributor who was talking. And they were giving what I'm, I'm sure well, what there was an inspirational speech and was encouraging people to do more. One of the things they talked about was board meetings for their company. And the board was primarily the husband who was speaking and his wife, who was also speaking there. And one of the things that they said was that when they do board meetings, they go to a restaurant, they go to a neutral place. And it forces them to not be volatile, and to actually have better discussions. So I'm not surprised that you, although it was certainly something that seems strange that you found Boston Market was a an interesting place to have an interview.
 
<strong>Prisma Garcia ** 40:58
Yes. And it wasn't, I would say, it wasn't a very formal interview, it was a very different type of interview, you know, it was more about me, and how I would react to all these different situations. That didn't quite seem, I didn't know what it would entail, right? How does this relate to the job? And, you know, I would say, I was glad that I had a lot of energy. And I was able to do all these meetings. But when I, I essentially turned into a consultant, and I traveled around the city, around the country at times. And I did a lot of fundraising. And I realized, like, the one thing way they that people can feel comfortable and have the trust to to give me money for an organization was always because they felt felt that it was I was going to a good cause. But then also that, that it was going to be in good
 
</strong>Michael Hingson ** 41:52
hands. Yep. Trust again.
 
<strong>Prisma Garcia ** 41:56
Yeah, exactly. It came back to that.
 
</strong>Michael Hingson ** 41:59
Did you ever ask Mary, what she was looking for, or why she was comfortable having an interview in a place like Boston Market?
 
<strong>Prisma Garcia ** 42:09
You know what the one thing I remember from that day was that she said, there were going to be moments that we were going to be in settings that we're not able to control. So we're we were potentially going to be meeting with someone for coffee or dinner, and there were going to be so many distractions, but we still had to keep the meeting on pace. And, you know, that was somewhat of her rationale for just having me pick any place that was nearby. And you know, when I suggested that place, I didn't think that she was going to go for it. Because I thought, well, I don't know if this is the I don't know if she wants me to find some more quiet. I don't know if she wants me to find a coffee shop. But you know, she said, No, it has to happen anywhere. Because you have to be able to control the meeting, even if you're in an uncontrolled environment.
 
</strong>Michael Hingson ** 42:59
And that's, of course, the point she was looking to see how you are going to react in a situation you couldn't control. And I'm sure the very fact that you suggested Boston Market must in one way or another have pleased her at least a little bit.
 
<strong>Prisma Garcia ** 43:17
Yeah, exactly. Yeah, she's very comfortable. And she was very season. So she knew she knew all about the business. And essentially, she's in the business of relationships.
 
</strong>Michael Hingson ** 43:31
And besides, the food was good. Yeah, the food was great.
 
<strong>Prisma Garcia ** 43:35
Yeah, we had a good time. She became a great friend.
 
</strong>Michael Hingson ** 43:39
So you did work with her for about four years. And then you switched again, huh?
 
<strong>Prisma Garcia ** 43:44
Yeah. You know, I think people of my generation, Michael, they, they just switch very often in four years. They seem like an eternity at the moment.
 
</strong>Michael Hingson ** 43:54
What did you go next?
 
<strong>Prisma Garcia ** 43:55
So, you know, I started at the end of the job, right, I started to just fly a lot. And I remember running a few campaigns in, in St. Louis, actually, I ended up back in the Midwest. And it came to a point where, you know, I took so many flights that last year. You know, it was like every other week, you know, or every week that I truly start to think why am I in this work? Why don't why I mean, I just happened to run into Mary right. We connected everything worked out and I was in the space and I said I I do actually really love nonprofits and social work, right social impact work. I wasn't calling it that at the time. But I, I left there and I went to work for an organization called the Concilio, which I still you know, support in some ways and it's local here in Dallas, working with primarily immigrant Latino families, to educate them on on health and the school system. And so I had I've known of the organization I saw, they had a job opening, I wasn't quite sure I was going to be a fit. And I knew would be also taking a pay cut. And so, I, I was, you know, there were a lot of ifs, and I can tell you that I took the job, I decided to come back to Dallas, when I took that job and be here full time and primarily, you know, focused on, on on really just working in the community.
 
</strong>Michael Hingson ** 45:32
So this was probably what about 2016? or so? Correct? Yep. So you, you did that? And what did you do for them?
 
<strong>Prisma Garcia ** 45:43
You know, I came in as a Director of Community Health, and that's a big change, you know, I've spent Yeah, I spend time in marketing, I went to be a fundraiser, and then I was back in the health space, so not as a doctor, but as a community health advocate. And so I had a team of staff and they we work together to, to essentially like, you know, provide information to the Latino community and giving them the tools they needed to be successful. And, you know, it was a lot of work, because when you do that, you were, you know, my role was really, you know, I had to look at staff, there were programs out in the community, there was fundraising to do there, you know, including some grant writing, and, you know, just a lot more things than then sticking to just the fundraising or just the marketing. And this was, you know, you have to be good at working with people, and not just people that can give you money, people that are in the neighborhood that may not have a clue of, you know, what, what their potential is, and I can tell you that it was a great position for me, because, you know, I was finally able to put all the pieces together, like, you know, this, it related, like, the families that I saw reminded me of my own family. And so, to me, that was that was the work that I was most interested in doing at the time.
 
</strong>Michael Hingson ** 47:18
How long did you do that?
 
<strong>Prisma Garcia ** 47:19
You know, I did that officially for about a, maybe under two years, maybe a year, in eight months, or nine months. So it was it was not a one time, but you know, I stuck it out with them. And, you know, now I hope that I still help them in some ways with some of their special projects, and, and really have given some time and, and even through money, Graham have helped sponsor some events. So, you know, I tend to have this, this pattern of not leaving places, I should carry some of it with me to the next place.
 
</strong>Michael Hingson ** 47:54
So did you go from there to MoneyGram? Or Did ya, you know,
 
<strong>Prisma Garcia ** 47:57
I had another job. So I lent it at Social Venture Partners Dallas, after the Concilio.
 
</strong>Michael Hingson ** 48:08
And what did you do there? So,
 
<strong>Prisma Garcia ** 48:11
you know, SVP, as they call it, is an international group, right? International Organization, they're different chapters around the globe. And the focus really is on on bringing philanthropists together, essentially, you know, providing the space for philanthropists to learn and grow. And then we were addressing organizations or supporting organizations that were addressing root causes. And so, you know, my work there was also very relational in the sense that our quote unquote, partners, they were individuals in the business community that wanted to give back with more than just their money, they want to give back with their time, and not so much with the clean cleanups, for example, or packing a box, it was more so giving back their skill set. So it was a sort of a pro bono consulting organization. And so I spent a lot of time there, you know, a lot of time being for years, right? That seems to be my, my traditional my long term job. And I left there about a year ago, and that's how I ended up at MoneyGram.
 
</strong>Michael Hingson ** 49:28
You ended up with MoneyGram. Yeah, which is, which is where you are and your associate, you deal with social impact and so on. I want to understand a little bit more about what that is and also, how did you get to become involved in the whole concept of diversity, equity and inclusion? Yeah, so interested in both of those.
 
<strong>Prisma Garcia ** 49:48
Yeah, so anyways, I at SVP, Social Venture Partners, I spent a lot of time and capacity building capacity building of organizations connecting the He's business partners to different organizations, and in Dallas, primarily nonprofits, but also some social enterprises and, and really getting projects off the ground because we realized, like, let's amplify their impact, right? Let's give them more tools, more resources and get them to do more. And, you know, in that work, we found that, you know, at least it was our theory of change or logic that a lot of our community was struggling, and it wasn't so much the poverty factor, as people think, you know, they think, Oh, well, it's because these people are poor. And maybe that's why they need all these things. And that's why these nonprofits exist, it was more so a factor of a racial injustice. And so we looked at it everything from that lens of like, their issues, and even in our own city of Dallas, right? We know that redlining has caused a lot of disparities. And, you know, you have certain pockets of communities that are going to be concentrated in poverty, because of, you know, past racism, and they're still, you know, we all still have some implicit bias. And so, so, you know, coming from that, I, I think, I really start to dig deeper, and like, what is diversity, equity and inclusion mean? You know, we can say, we'll bring all these people to the table, but will we give them let them speak? Right. And so, the equity part was a big component of my SVP role, providing equity, you know, in terms of like, a supporting these organizations that were doing this work, and so, so that's really how I ended up moving into this more dei focused space. And, you know, I could say, at SVP, it was always thinking bigger, thinking, you know, I've done the grassroots stuff, and I still do some of it as a volunteer. But, you know, looking at these issues through a systemic lens, and so, fast forward to money, gram, you know, it is a big, it's a big part of my role. And also, the strategy that we're working on was approved during the height of the pandemic, right, we know that we saw my, we saw George Floyd, the murder of George Floyd was a big conversation starter, and it, we saw it right. And so MoneyGram adopted the strategy in 2020. And so I've come on board along with two of my colleagues to, to bring it to life.
 
</strong>Michael Hingson ** 52:41
So what does dei mean to you?
 
<strong>Prisma Garcia ** 52:45
So to me, the the biggest thing would be, I mean, obviously, there are different ways to track it, there's different ways to measure it, their companies are doing all of this right. But I think, as an employee, and when I really put myself in that position, I think a lot of is belonging, right. And unfortunately, our corporate structures and capitalist viewpoints don't always allow for people with differences or that don't look the same or, or, you know, come from diverse backgrounds. We don't always feel like we belong, right. And so for me, it is broader than having, you know, people that fit certain descriptions, but it's more so the cohesiveness of the culture and below and feeling like you belong.
 
</strong>Michael Hingson ** 53:34
So you come to that environment from the standpoint of being a Latina, and clearly you're dealing with the issue of, I guess, in a sense race, which is, which is fine. But as I got the honor to talk to a number of people about diversity, equity and inclusion, and so on, one of the observations that I make is the problem with talking about diversity is we rarely if ever discussed disabilities. You don't see it you you saw the Oscars do it this year, at least because Coda one, but you don't you don't hear about blind directors or really blind actors. You don't hear about persons with disabilities in a lot of the major kinds of conversations that you hear or participate in when you're discussing diversity. How do we change that? The fact is, most everyone leaves out disabilities even though we're a much larger minority than any of the races. I suppose if you add all the race differences together outside Caucasian that that's a larger minority, but the the number of persons with a disability, according to the CDC is somewhere around 25% of all Americans. How do we change that conversation? Or what are we going We need to do to recognize that we're also part of what's being left out that needs to be included and addressed.
 
<strong>Prisma Garcia ** 55:09
Yeah. And I know, I didn't touch upon that. But you know, I think and I know that October is is National Ability Awareness Month. And not every corporation, not everyone is talking about dei in relation to disabilities. Right. And I. Yes, yeah. And and I think it's time to start. I mean, I know that even in my role I have made been very intentional not to just focus on race, because, you know, coming from a global company perspective, I also realized, like, it's different in Europe, it's different in Africa, it's different in these some of these regions, right. And so I don't want to be just US centric and focus on race or ethnicity. And obviously, you said, you know, there are many disability out there, right. And so, the, looking at things that we cannot see, right, we you know, and so I think for me, it's, it's being humble and learning from individuals. I know that last year, I was able to United just started the job, I was able to connect with a group called Best Buddies, which you might have heard of heard about, and just really started having conversations, how do we, how are we equipped to develop or bring more people and, you know, make sure that they have the comfort here and MoneyGram? And also, and also have what they need, right? Because I think what happens is that sometimes we're not compassionate enough and don't realize, like, you know, even in benefits, like if I don't need something, I'm not probably looking for it. And so how will we know that is by by being more intentional and deliberate about what we're doing, and how we're hiring and what we're offering.
 
</strong>Michael Hingson ** 57:03
In a recent podcast interview here, I had a discussion with someone about diversity and disabilities in general, and how they're treated and persons with disabilities are treated and addressed in other countries. And one of the things that he said was that typically, it's much more obvious that people in other countries who happen to have a disability are treated as less than equal. And he had, for example, had had been has been in a couple of places where families with people with disabilities would even, in part, possibly shun those people. And there was a lot of trafficking of persons with disabilities. And I asked him, How do you contrast that with what goes on in the United States, and he said something very interesting. What he said was, that in this country, the attitudes are mostly still there. But we're more subtle about it. Oh, we love those people. There's the word right, those people, but you know, that we just don't think that they can do the things that we can do, or we're concerned about that. It's much more subtle, because they can't come right out and say it because there are laws. But then the and the laws prohibit supposedly discrimination, but we still do it. And but in a more subtle way, we see it a lot with things like internet access. And as you know, I work for accessibe, which is a company that manufactures products that make websites more usable for persons with disabilities. And we've, in our tracking, found that probably over 98% of all websites don't include a lot of the coding that would really make the website a lot more usable. And the problem is, it's a very expensive process to do it, especially if you do it after the fact. But accessibe has, has created some ways to make it a lot less expensive than most people experience. But the gap grows wider every day as more and more websites are created. And most of those websites are not accessible or inclusive as the way they should be. And again, it's a way of illustrating the conversation that just tends to leave people out. The major companies who really ought to deal with it, whether it be the WordPress is of the world or the Shopify is or Amazon's don't, in creating all the little shopping websites that people create to, to be able to market their products. There's no mandate for accessibility, even Apple on the iPhone. Apple has made the iPhone very accessible in in what it does, but there's nothing in the app store that mandates or requires accessibility to make sure that products are accessible. That Conversation still isn't there?
 
<strong>Prisma Garcia ** 1:00:03
I think you're right. And, you know, I'll, I'll mention, I want to tell you a quick story. And also something that I think has put disability at the forefront for me in terms of the work right. When I was at SVP, one of the things that I was responsible for was a young professionals program. And, you know, each year they would we would take a trip to the Dominican Republic, and the one of the philanthropist, he, you know, before he passed, he said, philanthropy is the is, is a game that everybody could participate in. Right? And in other words, right. And he said that the children in the Dominican, you know, we're playing sports, but there was, there was a student, it was at a, you know, an after school program, that he was blind, or he's, he's blind, and, and he couldn't see. And they were like, how is it gonna play? Right? How is he gonna play soccer, everybody's playing soccer. And they said, the kids drilled a hole in the soccer ball, and they put, they put beans in, and then he could hear he could hear the ball coming. And so it became, you know, it was a story that we would tell, and we were talking about this philanthropist, because he said, you know, philanthropy is something that everybody can have a role in playing play the game, right. And so, for me, I've tried to think of that too, right? We know that we talk, we have conversations of equity in the workplace, I think diversity is only a starting point. As I mentioned, like, if we don't have these conversations, then there's, there's not a lot of point of bringing people that look differently that come from different backgrounds that are have different abilities. It's not until we start to have these conversations and listen, because like I said, I'm not going to be looking maybe for some things that you would look for. And so I think they're having that openness to actually have these conversations and, and really calling it out. Because I think, you know, again, from my perspective, as a Latina, from your perspective, from all of our perspectives, you know, we're gonna find places that we don't, you know, not having that accessibility on a website, Michael, I can only imagine, I mean, how can you feel like you belong, right. And so for me, I'm, you know, you've triggered me in terms of like thinking more about these things. But then also, you know, how do we, I think we just need to keep asking ourselves, like, how can we make the workplace something that we can all participate in, right, just like the story I told I mentioned to you.
 
</strong>Michael Hingson ** 1:02:47
The problem is we have this term disability, and we can change what that means. We've changed what diversity means because diversity leaves out disabilities, we've changed many terminal terms over the years. But when we continue to say, So and so is disabled, that still comes back to they're not as able, as I. And the other part of it is the fear. Oh, my gosh, that could happen to me, because most persons with especially physical disabilities are probably persons who didn't necessarily start their lives that way. I don't know the statistics. So I won't swear to that. But the reality is there. There are lots of people in the Vietnam era, a lot of people came back from the wars, needing a wheelchair and having physical mobility issues and so on, or people who became blind or whatever. So there is also that fear, but we're not disabled. We do have this characteristic that has been generally classified as a disability. But we've got to separate that out from thinking that means we don't have the abilities that other people do. And people always try to hide it Oh, you're differently abled, not the last time I checked, the brain still works the same, I may use different techniques. So there's a lot that we really need to change, and words matter. It is something that we really need to start to work on a whole lot more like people constantly say, well, you're visually impaired. Not really, I don't think I look different because I'm blind visually, that has nothing to do with it, and impaired. Why does it have to be equated to eyesight? Deaf people are deaf or hard of hearing you would be plastered on the sidewalk by a sledgehammer. If you said deaf or hard of hearing or excuse me, deaf or hearing impaired, deaf or hard of hearing is the terminology that is generally used and I think blind and low vision is probably a more accurate term, but impaired again, words matter and we need to change that?
 
<strong>Prisma Garcia ** 1:05:01
Yes, so much of it is and you know, I think we constantly all of us, right, and even at being in this space, I, you know, I have found places where I can learn more as well. And, and I do think that the vocabulary is important. And, you know, I think so much I think so much about, you know, taking some of these words, take the humanity out of us, right. And that happens so often. I mean, whenever we hear immigrants, some sometimes it's, it's now associated to something negative whenever we, you know, people say legal right? Or, or people say, homeless like this, this group of people, and they're just out there, right? They're homeless versus, you know, we're, we're still hold, we can still be a hole and, and be different. And so, you know, it is you bring up great points my go on, and I know that for me, I'm constantly identifying vocabulary that is inequitable, because so often, and I think about it, especially when I do some of our my nonprofit work and, you know, in the mental health clinic, and then the, you know, with the different groups I talked about, you know, is, you know, we talk about like these at risk communities as at risk children, you know, things that essentially almost like downgrade you, right? Like, I was essentially an at risk kid, right? Just because I'm part of the zip code or that neighborhood. And so, but I'm still child, right, I was still child. So I think sometimes, you're completely right, the vocabulary, it's almost like you're less than
 
</strong>Michael Hingson ** 1:06:44
well, and in fact, it, it becomes that way, because that's the way people think, Well, you do a lot with social impact. And I wanted to quickly understand what what that means. And how do you measure it?
 
<strong>Prisma Garcia ** 1:06:57
Yes, in terms of social impact, I mean, I think in my specific role, obviously, I do a lot of things outside my actual job. You know, I'm MoneyGram. But um, money, gram is very focused on volunteerism, employee engagement. There's, we have a foundation and also corporate citizenship. So all encompassing, and I think that that part is very intentional, because, you know, you can't just do things transactionally, right. We don't, we can't just give out money to this nonprofit that's helping that community and call it a day. Right. And it's broader than that. And I think it has to align with our what we want to be in terms of our company culture, and, and you know, how we want every employee to belong. And so social impact, I think, broadly, it could be, it could be a nonprofit, it could be a for profit, it could be a project, I think the goal would be that you are going to change something. And I think the I mean, most times, right, we're thinking positive, positive change, like how do we get kids to stop dropping out? And how do we get teens from, you know, not having early unintended pregnancy? How do we, you know, all of these big questions, and, you know, I learned through the different jobs, even though they're all over the place, right, in terms of what I actually did. There, I learned that we need to have a lot of different, you know, conversations, but dialogue with different sectors, right. And so coming to the corporate side, I continue to have conversations with nonprofits doing the boots on the ground, kind of work with policymakers, government, and with business leaders. And so I think in this position, it gives me that opportunity to, to really be a driver, and really have that be a part of every single thing in terms of the business, right? Because I think so many times people see it as like, that's an extra, that's additional, that's not gonna make me money, but it really truly is gonna make you money. If you have employees that say, you don't have turnover, that's going to save you money. If you have the ability to prove that, you know, you're not wasting a lot of our resources environmentally, like that's gonna make you money. And I think more and more we have people that are conscious of where they're spending their money, especially our millennials or Gen z's. They're they're very conscious of like, where they spend their money, which brands they advocate for. And, you know, I think we're also very concerned about how they're treating people. And so, you know, all all of that in a nutshell is my day to day and then obviously, I have this passion in terms of my own community.
 
</strong>Michael Hingson ** 1:09:51
So for you What are you most proud of in your career thus far?
 
<strong>Prisma Garcia ** 1:09:55
You know, I think for me, even though I mean even though I love notre Damon, that's a great accomplishment. I think, you know, for me, the greatest thing has been working with, with the community, my own people here in the community to start this nonprofit called community does it. And community does, it is a sort of a collective impact project where, you know, I, I'm working alongside a couple of other co founders, Christina and Raul. And now we've created a sort of list network of moms and parents and kids that want to have mental health therapy. And I think, you know, they've recognized it, and we've recognized it. And, you know, we have, we had, everybody knows there's a need, that's the challenge, you know, Michael, with mental health people are, like, there's such a need, they know where the need is, sometimes they know where it's greatest sometimes, and, and I think we felt that no one was listening to us. And, you know, I think that was the number one thing that I'm most proud of, because, you know, coming back to where I grew up, you know, after having options of like, moving elsewhere in the country, and moving to a different part of our city here in Dallas, I said, you know, I feel most at home here. And, you know, I think for me, that organization, is really only the beginning, but it's also basically started because no one was listening. And so we know what our strengths are. And so we came together to, to bring that to this community. And, you know, that really is what I'm most proud of, because, you know, I could have all kinds of awards or, you know, different prizes, different accolades, but I don't think that any of them are gonna match that, right, because just investing my knowledge, my time and then recognizing the assets that the others are bringing to the
 
</strong>Michael Hingson ** 1:11:52
table. Sounds like you have found your longtime career.
 
<strong>Prisma Garcia ** 1:11:57
Well, I hope so, you know, I still have a while before I could say that I'm, you know, retiring or something like that. But I think in terms of the nonprofit work, you know, though, that's very close to my heart, but I think the, you know, that specific organization, you know, we did a grand opening, there were a lot of people that said that maybe we couldn't do it. And I think a lot of it came from the fact that our leaders or our parents, our moms, our, you know, neighbors, our God mothers that are in the neighborhood that maybe don't have, you know, that or maybe people don't think that we have power. And so, so to me, it's been the greatest thing. And we're continuing to raise awareness and share it with with everyone and so that it can be replicated.
 
</strong>Michael Hingson ** 1:12:46
So what do you do when you're not working?
 
<strong>Prisma Garcia ** 1:12:49
You know, Michael, everything starts to feel like, you know, when you enjoy your job a lot, you start to feel like, you know, wow, I do a lot of this, and then I do a lot of volunteerism that resembles my job as well. I think, you know, a lot of times when I'm not working and not volunteering, you know, I spend a lot of time with family. I have pets, dogs, I like to you know, spend time with friends. And then also, obviously, watch football. We talked about that a little bit ago. Yeah, yeah, yeah, exactly. And I would say, like, you know, try not to be busy all the time. And it's a hard thing for me, I think I, you probably get the sense that I'm nonstop in terms of some of the stuff that I do. But, you know, really just trying to take a deep breath and, and spend time with people that I care about, because I, I realized that I think back of like, you know, even my parents, they're getting older and I'm, you know, constantly aware of that, you know, I don't want to regret it. I don't really regret not spending as much time with them. So. So that's what I do. You know,
 
</strong>Michael Hingson ** 1:13:56
are you working towards starting your own family?
 
<strong>Prisma Garcia ** 1:13:59
You know, not at the current time, I think it's a question that I think that a lot of people might around my age in their 30s or contemplate, especially as our, our birth rates are sort of on the declining factor. You start to think career and all of these things. I think, for me, I realized, like, there, if that's not the case, if I don't have my own family, I think there is a way to have family, right. You know, it even with community with the people that I know, I feel strongly connected to them. But of course, I have nieces, so I'm an aunt. One of them is in South Bend right now. Um, you know, so she's cheering for the Irish as well. And, you know, I'm very proud of that fact. And then I have a little niece who's six years old and Sasha really, you know, she she really knows how to work the hole and nice relationships. So you know, I probably will, you know, I took her to the state fair, just last weekend, I mean, she pretty much gets what she wants on this side. So, you know, that's where I spend a lot of my time outside of work.
 
</strong>Michael Hingson ** 1:15:10
Coming from the same level and kinds of experiences. That's what aunts, uncles and grandparents are for, right? We get to spoil the kids and send them home at the end of the day.
 
<strong>Prisma Garcia ** 1:15:18
That and you know what, Michael, that's exactly what I do. And I make sure they have a lot of sugar before him.
 
</strong>Michael Hingson ** 1:15:24
There you go. Well, prisma, this has absolutely been fun and enjoyable. And I will tell you right now, we want to hear more from you about how things are going as you progress and have more adventures and more stories. So please don't be a stranger to unstoppable mindset. But if people want to reach out to you and learn more about money, gram, what you're doing and so on, and maybe get some wisdom from you. How do they do that?
 
<strong>Prisma Garcia ** 1:15:49
Yeah, so certainly I'm, you know, available on probably every social media platform on LinkedIn, you can find me Prismo Y Garcia, we talked about this before we started you send me is my middle name. So you'll see me on LinkedIn there. I'm on Facebook, I'm on Instagram, I'm on Twitter. And then, of course, please visit our sites. You know, I work for MoneyGram. So it's <a href="http://moneygram.com" rel="nofollow">moneygram.com</a>. And then I talked about community does that which you know, is really my pride and joy. And it's community does <a href="http://it.org" rel="nofollow">it.org</a>. So you can find me there. And I'm always willing to have conversations. I've only been at MoneyGram for one year. So I'm sure I'll have more adventures there. And then of course, I'm sort of in the startup environment with the nonprofit. So
 
</strong>Michael Hingson ** 1:16:36
that is, again, that is community does it.
 
<strong>Prisma Garcia ** 1:16:40
Correct community does it. Our center is actually clock went back on Miko, which is count on on me, right. So you can count on me. And so we're not alone in this. And so, you know, it's definitely something that I want others to learn about.
 
</strong>Michael Hingson ** 1:16:57
Well, I hope you're listening to this and taking notes and we'll reach out to Prisma. There's a lot, I think that she has to offer. I really hope that you've enjoyed it. So definitely get a hold of Prisma and compare notes and she'll impart wisdom, and I'm sure she'd like to hear from you as well. So do that. And of course, I'd love to hear your thoughts about today's episode. And I again ask that you give us a five star rating. After listening. You can reach out to me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and hingson is h i n g s o n people like to put a T in and make it Hingston, there's no t. So, Michael <a href="http://hangsen.com/podcast" rel="nofollow">hangsen.com/podcast</a> love to hear from you. And again, prisoner. This has been absolutely wonderful. I've learned a lot and I very much enjoyed talking with you. And I hope you've enjoyed it as well. So thanks very much for being with us.
 
<strong>Prisma Garcia ** 1:18:00
Thank you, Michael. I look forward to continuing our conversation. And anyone can feel free to reach out to me. Thank you so much for your time, and I've enjoyed our time today.
 
</strong>Michael Hingson ** 1:18:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Social Impact Strategist with Prisma Garcia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8f309b48-e32d-491e-82d8-c8bece883c1d.mp3?source=rss&amp;ext=asset.mp3" length="57268475" type="audio/mpeg" />
<itunes:episode>98</itunes:episode>
</item>
<item><title>Episode 97 – Unstoppable Israeli Football Coach with Charlie Cohen</title>
<guid isPermaLink="false">https://pinecast.com/guid/cd930885-7361-4d3d-a9bb-ec2c482dd2b4</guid>
<pubDate>Tue, 31 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:05:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/50c1f260-6f42-4bbd-bcbd-4a63c1574601/Unstoppable_Mindset__4_.jpg" />
<description><![CDATA[<p>In this episode, I would like you to meet Charlie Cohen. I met Charlie on LinkedIn and, after examining his profile, felt his story would be an interesting one to bring to Unstoppable Mindset. When we first spoke, Mr. Cohen said that he felt that he did not have an interesting story. I explained that I believed everyone has interesting and inspiring stories that only needed to be discovered. As you will see, Mr. Cohen does have a story worth hearing.
 
Charlie grew up in Sharon Massachusetts. He received his bachelor’s degree from Purdue University and then went into sales. That’s only the beginning of his story. I am going to leave it to Mr. Cohen to tell you about his history in his own words.
 
However, along the way he moved to Israel and married. He now owns his own sales company, and he also is the coach of an American Football team in his town.
 
There is much more to Charlie’s story. He demonstrates an unstoppable drive in his work, his play activities and in his home life. He is inspirational and his story is very much worth your time to hear.
 
 
<strong>About the Guest:</strong>
My Name is Charlie Cohen, or Chaim Matisyahu HaCohen. I live in a City located in Israel called Beit Shemish, married for 20 years with 6 wonderful children.  Currently I have my own sales company called Onbase Sales, working nights, during the day I teach at a Yeshiva and teach Talmud.  My hobbies include coaching football, where I am head coach of the Beit Shemish City team the Rebels in the American Football League in Israel.  
 
I grew up in Sharon Massachusetts, graduated from Purdue University with a C+ average.  I was a social chairman for the Delta Tau Delta Fraternity which explains the C average.  With my C average and my experience being social at college, I knew that I was a born salesperson, getting my first job at Pitney Bowes Copiers, class of 93.  From Pitney Bowes rather than the straight path to Pharma Sales, I went to start ups, having the incredible experience founding one of the first cloud/SAAS companies in the World-Softscape.  
 
In my spare time in my 20's I coached youth sports.  One year I had a life changing season taking a team who never won a game, beating a top team, with a girl leading the way as the captain, and heart of the team-on a boy's tackle team.  From the lessons learned from that season-I discovered my unique path and desire to attend a prestigious Torah Institution in Israel, not knowing how to read Hebrew and Aramaic.  My classmates were lifelong religious Jews who grew up reading and writing Hebrew, and 20 years old as well.  I was 32 newly married, many years behind, and had to support our starting family working in sales.
 
Today I have finished almost 75% of the Talmud, learning successfully under the greatest Torah teachers today, I still sell, and coach football and enjoy helping people, professionally and personally, and spiritually. 
 
<strong>Ways to connect with Charlie:</strong>
 
<a href="https://www.linkedin.com/in/charles-cohen-onbase-sales-686498195/" rel="nofollow">https://www.linkedin.com/in/charles-cohen-onbase-sales-686498195/</a>
<a href="https://www.youtube.com/watch?v=CungggFSMT8" rel="nofollow">https://www.youtube.com/watch?v=CungggFSMT8</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, everyone. I'm Mike Hingson, and you are listening to unstoppable mindset. Today we have a guest who I find extremely fascinating for lots of reasons. And I'm going to tell a story on him a little bit here. When we first chatted, it was because we had met on LinkedIn. And he wasn't sure he had a story to tell or was in a position to really tell stories. And I kind of disagreed with that a little bit because my belief is that everyone has a story to tell. But you know what, as we progressed, and as I asked him to prepare for the podcast, turns out there are lots of stories. So Charlie Cohen, welcome to unstoppable mindset. Thank you very much for being here.
 
<strong>Charlie Cohen ** 02:03
Thank you. It's quite an honor.
 
</strong>Michael Hingson ** 02:05
Well, I'm I think the honor is all mine. And one of the things that I learned about Charlie, and we'll get to it is that Charlie now lives in Israel. He used to live in the US and in Massachusetts, and I'm anxious to hear all about that story. But let's start kind of at the beginning, maybe while you were over here and going through school and anything you want to tell us about growing up and we can proceed from there.
 
<strong>Charlie Cohen ** 02:33
Yeah, sure. I mean, I grew up in Sharon, Massachusetts. My parents got divorced when I was young, four. So I was like your typical, you know, 70s latchkey kid. I grew up in Shannon, which was a Jewish neighborhood. I lived in an area that wasn't so Jewish. And, you know, it's kind of an awkward kid, I think I would describe myself very not good at sports. As a kid growing up, my father brought me to this thing called out Lipski sports club for kids that were athletically challenged. And I quickly caught up. And no, by nine years old, I was decent in basketball. And, you know, in my school that was like, you know, it was saving me from being bullied and picked on, I found myself getting a lot of fights and picked on that as an awkward, easy target. I think, as a kid growing up. I was actually my mom got married to a wonderful man when I was 10. And he allowed my mother to convince me play football. And football, for me is a kid growing up that wonderful, wonderful things for me, because I had absolutely no confidence, you know, I just really did not feel good about who I was strong, was picked on as a kid, it bothered me tremendously and bullied. And I think football gave me a certain self esteem, and also allowed me to pick on bullies back. So as a practice that I'd get so those kids have been picking on me and I get to hit them. And I was like, there was a movie called The Waterboy. And so I think I kind of imagined myself back like that, like just letting all that rage go. And it was a good outlet for me. Yeah, like we're pretty standard. You know, I strive to be popular like everyone else watched all the movies. You know, I was prom king, which was a quite a surprisement, dorky, 10 year old kid to you know, go to the gym lifting weights being a footballer and, and getting to be prom king and going to college at Purdue University, which is a big school and it was in fraternity their social chairman, doing everything I could have a good time have fun. I was pretty much probably a c plus student, I had a motto which was, you can always retake a party that annoys you take a class but never retake a party. And that was kind of like my life and you know, growing up, trying to be an average, you know, the fun, whatever. I don't think it's too you know, nothing too spectacular. One thing I did do decently during that age Um, as I coached sports is kind of a hobby. So 18 years old, I coach, one of my first teams, I was also a camp counselor. And I was younger too. And I just My father was a coach myself, I'll excuse me was a coach, you know, the family around him were coaches. And I just really, really loved it. And so I started to at 18, and had some amount of fun with it. And just kind of continued.
 
</strong>Michael Hingson ** 05:22
I'm curious, you said, if I understood your right that you started doing basketball at like, nine and you impart did it to stop being bullied? Yeah, what what do you mean by that? Why did that happen?
 
<strong>Charlie Cohen ** 05:36
Why was a bully, you know, it looked back, you know, first of all bullying is, to me, it's one of the saddest things, you know, if there's one thing I could ever change in this world, is stop bullying all types of people. It's tremendously horrible. And, you know, kids are weak, you know, kids come off as weak or socially awkward or weak. They're easy targets. So I was just an easy target. And just that, click that plane. And you know, this gave you kind of like a way of being, quote, unquote, socially acceptable, God. And I think that's what it was. I was also I should mention, I was throughout Hebrew school, too. I went to Hebrew school, like an average kid. And I had some hard times in school. And you know, I worked very hard, you know, just not to fall behind in school and the Hebrew school on top of it, I was just the worst student there. And the self esteem problems and everything else. I was just a troubled kid in the class. And they asked me to leave, or I quit, depending on the ask, but I was actually thrown out of Hebrew school. So I was actually a reject from Temple Israel, something I'm very proud of today, because you never know you're thrown out of school.
 
</strong>Michael Hingson ** 06:43
Yeah, well, you never know how things change and how you evolve over time. Well, you went to Purdue so you spend time in Indiana. Yeah. So from from cold Massachusetts to cold, Indiana.
 
<strong>Charlie Cohen ** 06:57
Yeah. And that's where I lost the Boston accent. Like I was completely miss Charlie from Boston. And they said that the summer out there, an extra summer at Purdue, and I came home when I heard Hey, Charley, I had been Charlotte, how would it be? And I heard the accent. I heard it was gone. Boston accent
 
</strong>Michael Hingson ** 07:15
Yeah. So you don't do Paki a kind of Harvard Yard anymore?
 
<strong>Charlie Cohen ** 07:20
I haven't done it since my 20s You know, I stopped doing it just once you're here and it's over. Once you hear the accent, a little dry sound like that?
 
</strong>Michael Hingson ** 07:30
Yeah, well, it's okay. There's nothing wrong with having having those kinds of of accents either. There's nothing wrong with being proud of where you come from.
 
<strong>Charlie Cohen ** 07:39
That's true. You should be inclusive to all accents even Boston accents
 
</strong>Michael Hingson ** 07:42
as well. Yeah, there's nothing wrong with that my my memories of living in Winthrop for three years and being associated with Massachusetts for some other times around that are very fond. I loved being there and love the accent. And I always found sports fans in Massachusetts. Incredible. Oh, yeah. You know, the if, if the Sox lost the opening game of the season, you immediately heard wait till next year.
 
<strong>Charlie Cohen ** 08:12
I told my kids I was a big fan before 2004. And I don't care so much. But
 
</strong>Michael Hingson ** 08:18
yeah, it's it's a different world today. And I was just gonna say I wonder if people say that now since they've had a couple of, of successes in the 2000s. But, you know, nevertheless, they are they're very avid fans back there. And that's okay. It's it's fun.
 
<strong>Charlie Cohen ** 08:37
It is fun. It's a good healthy outlet. Yeah.
 
</strong>Michael Hingson ** 08:41
So you went to college and Purdue and all that. And then what did you do with your your life?
 
<strong>Charlie Cohen ** 08:46
Yeah, so I was a sales guy started off in sales and 93 went back to Massachusetts. After graduation, I took a job selling copiers with Pitney Bowes. And you know, the idea was to be a good pay your dues and get a pharmaceutical sales job, but, you know, get yourself a car, a nice, expensive car. And I traveled with a few different companies and found that wasn't for me and went to startups, which was surprised everyone because I was like, 1984 you know what, I did that. I love the creativity. I love the freedom. I love the honesty within. So I just fell from a salesperson. I just enjoyed it much better than a corporate gig.
 
</strong>Michael Hingson ** 09:23
Yeah. What? So what kind of startups Did you participate in? Or did you start up?
 
<strong>Charlie Cohen ** 09:29
Yeah, so I was in a whole bunch of you know, as a kid, I got into the unit. These guys introduced me to. I met some guys that were very into computers. You know, I don't want to stereotype but they needed a salesperson and I I needed someone who knew something about computers. And we made a really cool team and put young guys and they introduced me to email and internet and all this incredible stuff and like 93 or 94 and it bounced around. If you're trying to start a company. We work for companies on the side and I know had two brothers and a father. And we kind of hit it off. And I was getting, you know, I was working for one company that worked for another. And we developed a lot of business together. And they ended up hiring me as a deferred sales guy and in their side of the house and act in Massachusetts in 1984. And we ended up building probably one of the first cloud and SaaS companies in the world, which was really cool. was really that was
 
</strong>Michael Hingson ** 10:26
escape net softscape. Soft substrate rather not escaped.
 
<strong>Charlie Cohen ** 10:31
All right, yeah. So in what
 
</strong>Michael Hingson ** 10:32
in what did it do?
 
<strong>Charlie Cohen ** 10:34
So So basically, what happened, it was their software guys, they made real software that was working, you know, sold in boxes. And one company in the area asked them to build a database version of the old ones, the old days were flat file that was slow. And these guys wanted a nice, big, fast version of it. So they built this task pad calendar on a database. And we tried to capitalize and sell it, and no one really understood what it was and how to how to use it. And I figured out that you could use it for performance reviews. So you have a huge company, and you say you have 26,000 worldwide employees. And you know, why don't you use instead of paying Iron Mountain $10 and $50. For paper? Why don't you use us for $5, you have a database and query it and do all sorts of cool stuff. And you're like, wow, that's really neat. And no one at the time knew how to host a web server, they didn't know didn't know how to deal with routers, or firewalls or any of that stuff. So we would say, Hey, do you want us to host it for you until you're ready? And they say, Sure. So they pay us a few extra $1,000 to host it. And that's where we got the that's, that's it. That's how we had it. That's a cloud. That's our cloud SaaS company. Wow. Yeah. It's really cool. It's really, really cool.
 
</strong>Michael Hingson ** 11:47
So how long did you do that?
 
<strong>Charlie Cohen ** 11:49
So we were there. I was here for a few years, you know. And I kind of from there at the same time, or a little bit before that. I had a hobby and which I was a coach, Coach, I coached football or coach to the sports. And so we did that for three years. And what interfered with that was it's kind of like distorted the football thing. You know, the coach, Hey, you
 
</strong>Michael Hingson ** 12:12
gotta keep your priorities straight.
 
<strong>Charlie Cohen ** 12:14
Yeah, so my life and I had that I had an experience that really changed changed my life.
 
</strong>Michael Hingson ** 12:22
My brother in law is a contractor and Bill's homes, remodels, homes and so on. But as I said, you got to keep your priorities straight. In the winter. He lives in Sun Valley, Idaho, but for many years, in the winter, he would go over to France and was a licensed mountain ski guide in Europe. And so he took people and did off piste skiing. So as I said, you got to keep your priorities straight. And the winner, at least for Gary. Yeah, he doesn't. He doesn't do that anymore. But now he's talking about retiring. So there you go. That's awesome. So you, you, you coach football. Yeah. And obviously, that, that kept you busy. And that, that in a job probably kept you out of trouble.
 
<strong>Charlie Cohen ** 13:14
That was the idea. You know, I suppose my mom married a wonderful person. And he was always involved in sports and giving back and, you know, it was something he just did. And I always appreciated that and I love coaching. And it was a lot of fun. I got a call. Like, I think in 1995, from from from the Sharon, you know, head of the Pop Warner team asking me to coach saying that there's a team that never won a game, they give up 350 points a game, they never scored in the best play. It was it was a girl. And they said if I was a last resort, if I didn't take this team, they weren't playing this year. And I just thought it was so cool. So I said I'll do it as the best thing ever did. What happened? Well, the first thing I did is I had a coach named Jim, Jim Cummings. And it's actually his son JJ. It was is a big, I think a commander in the Navy. And he was actually featured. He was actually one of the people that did the Top Gun, I guess Tucker, came out. And he was one of the people you know, you know, being a consultant in terms of flying and trying to make the experience in movies real as possible. But he's the father, Mr. Cummings, and he was my coach and Pop Warner in high school. He was the line coach and the defensive coach. And first thing he did is he went to him and I said, Coach Cummings, he I know he retired. But I got a problem. I got a huge project and I need your coach, offense, our coach line, defensive, you have fun because he was never a logical Jonathan's. So he thought it was funny. And I said, I'll deal with the parents. I'll deal with all the stuff. And he said, Okay, I'll deal with you until we work together. And I worked with another person Steve Rabb who was a senior when I was a freshman. He's a great guy. He coached with us and we put together a hell of a coaching staff. And we really gave it. We really, really coached our brains out. We really worked hard for these kids. And it was incredible, you know. So we basically tried our hardest to turn this team around that we were losing games like 14, six and 21. Seven. We had a game against this town called Hopkinton. And which was like two Oh, and six teams. And these guys, these kids have never won a game because they coach and they even call it the toilet bowl. And, yeah, that's really not good, especially when you lose the game 14 to six. So we lost that game. And I was sad myself at the end of the game. I had them all come out, you know, in a circle around me. And I looked at their pants, nice yellow, bright yellow, I had them stick out their fingernails, and I checked their fingers and they're all clean. I touched their foreheads. They're all clean. And the parents all around us. And I said there's one good thing about this game is that your parents don't have to wash your uniforms for next game. That's what I said. And I also said that he lost this game not because that you're stinky, the worst team in the world, but because you have a combined heart of a field mouse, and that just came out of my mouth. But you know, I thought that was that just as I couldn't believe I said that you have the combined out of the field mouse and we're playing this team called North Attleboro and that that name sounds scary North Attleboro, and they were that good. This is like the perennial champions in Massachusetts at that time. And these teams are undefeated, they go to Orlando, and we're planning playing them. The week coming up. And I say to these guys, if you play like this next week, they're going to kill you. And you'll be lucky to go home with your parents. And I made them all promise me that they're going to play 110% And I don't care what the jersey is the Patriots jerseys, a Jets jerseys of the championships. I don't care who it is, you're going to play your guts out, and they will promise me that. We showed up that game against North
 
</strong>Michael Hingson ** 16:59
Attleboro. And the girl was still playing, I assume. Yeah,
 
<strong>Charlie Cohen ** 17:03
girls, fantastic, fantastic. I didn't I didn't pick on her during that game. You know, she was she's a fantastic player in person. And we won 13 to 12. We won 13 and 12 She scored two touchdowns. It was funny, you know this, they missed a field goal by an age when kid caught it. Ben Bradley who turned up being a veteran and I racked caught a ball fourth and when he hits times, like 10 years old, caught the ball fourth and one on his hip. You know to North Attleboro, puffiness ran into each other and ran into each other. And then Jesse ran for a touchdown. It was just like, ran out of a movie, ran out of a movie. And we went through to what was one of the greatest, you know, I'd say, before became, you know, this is one of the greatest days of my 20s Definitely, definitely a great experience winning that game blew me away, blew me out of the water. Wow.
 
</strong>Michael Hingson ** 17:53
You know, and it doesn't get any better than that. But that also proves the value of a coach by any standard, you know, that it's all about the coach, being able to really get the team to do the things that they're supposed to do. Yeah. And there's, there's not enough that you can possibly say about the value of really a good coach. And did kids tell you after that game, that your comment about the amount of heart they have? Did anyone say that that made a difference?
 
<strong>Charlie Cohen ** 18:25
No, I don't think you know, these are kids. You know. One of the coaches I wanted to grow today is the head coach of York, Maine at that small team. And she had she says, she's doing a great job. I think they got the semifinals. And I'm glad that she's doing well. She's a hell of a hell of a person back then. And her. And her grandfather was a great legend in Shannon as a basketball and someone I looked up to tremendously and copied as a coach, I had the honor to coach his grandchild was just incredible honor for that. But you know, what happened was this like, after that happened, all these movies, these movies came out, like the Mighty Ducks came out. Little Giants came out. And people kept on come up to me laughing at me saying you hear that movie? Ha ha, you're a Disney coach. I'm like, what to like, you know, girl, when it's like, you, you're like the real Disney coach. And everyone thought was funny. And and I thought and I guess, you know, it dawned on me. You know, it's like, the first time I think I ever really made the make, maybe Association and hearing the call of God in my life. Because, you know, I realized that winning that game is a miracle. Like all the things I mentioned about the kid catching it up first and one on his hip, you know, the two players running into each other and the fact that they played so great, perfect. I mean, I couldn't coach him that we couldn't coach a better game. I mean, you can count the errors and mistakes that we made as a team and as a coach in a Pop Warner game, you know, an amateur like, you know, talking, we coach professionally. And that's impossible. I'm not that smart. You know, we're not that good. We're not that we'll practice Just and I realized it was an open miracle for me that the odds of us winning that game, I could play 100 times you lose. And if we've lost 2114, it doesn't mean anything, I still would have been a great coach. And, and I really took it to heart, you know, the message of why God would interfere with the pop board game to make it win. And I think is what you said, there. If we'd lost 21, something, I think I would have told you it was in a great coach was a great team, this person did this dismiss, I wouldn't have accepted it. I think when I realized that the team one I had to accept there was a great coach and I had a gift. And I realized that God had orchestrated all that for me to take home that lesson. And then I wasn't a worthless person, I wasn't someone just, you know, she could drink in or having fun. And my life is a bit more meaningful than that. And that I should take myself a little bit more seriously because I could do some good in this world. And I think that's where it really started for me.
 
</strong>Michael Hingson ** 20:54
On the other side of it, or the other part of it is, you mentioned God interfering. And I kind of question God interfering in the game. Well, yeah, because was it that or was it you were finally listening to God. And I keep going back to the comment that you made about the amount of heart that they had, and whether they recognized it at the time. The point is that you struck a nerve. And you listen to God, who put those words, you know who, who gave you those words to use, and you had the choice to use them or not. And I think that the God gives us the opportunity and the ability to choose, and that's one of the greatest gifts that he's ever given us, which is the ability to choose, it's up to us as to whether we want to listen or not, I wish more people would really stop and listen to what God tells them. Well, you clearly did that. Look what happened? Yeah, it's
 
<strong>Charlie Cohen ** 21:55
interesting what you're saying, because I think if I look at myself, I think if I didn't have that, like, pat on the shoulder, look, you're the one you have to fix. If you're a great coach, you have value. I think without that knowledge that there's a value to me personally, I would never even think of of trying to hit my potential as a God fearing person. It just never occurred to me, why not go to the Kentucky Derby? Why not party? Why not have fun? Wouldn't does it matter if I hit my potential or not? I'm a good guy, it doesn't really matter. And, you know, all the speeches that you gave the gifts of football team and everything that came out, and that kind of came back on the full circle. And you know, I look at people, you know, I think that's the number one reason why people don't listen, it's because they think why should I try I can make a difference in this world and doesn't matter anyway. Yeah, I hope if someone hears this, they hear that, that just the biggest lie out there. It's not true. That people, you know, I certainly I believe this. And I've learned this that evil, evil exists only because there's a vacuum, that we don't achieve our potential. And when people don't achieve their goodness that they could do. That leaves the room for evil people to be successful in our place. And I think that that's, that's something I took to heart that if I have a potential for good to do good and be good, I'm going to do my best for God and my world. And everybody you know,
 
</strong>Michael Hingson ** 23:13
and that is all you can do. Right? As long as you know, you're doing your best you're trying as hard as you can. What more can can you or God ask for?
 
<strong>Charlie Cohen ** 23:23
I hope I hope I hope I'm doing I hope I'm making God proud. I hope that my ancestors proud I'm making everyone proud, you know, but yeah.
 
</strong>Michael Hingson ** 23:33
You know, you as long as you're doing your best, and you know you're doing your best. And that's the thing you can stop every day and think about did I do as good as I could today? Could I learn something from everything that happened today, there's nothing wrong with that. I wish more of us and I wish all of us would take a little bit more time to think about that every day. Because that thinking and that opening oneself up really does make a big difference. And in our lives, if we allow that to happen.
 
<strong>Charlie Cohen ** 24:05
A huge thing he was saying, I tell you, you know, I have a whole I coach today in Israel, the TerraForm within my city. And there's a huge lesson I learned with one of these kids that I that I you know back in that team. And that I realized something incredible that people perform where their self esteem is. So if I think I'm a loser, I behave like a loser. If I think a champion, I'll get myself up there. And then I realized that it's not going to change someone's opinion of themselves. I'll never change their, their their performance on the field. And it was an incredible thing to learn because I learned something about myself that if I thought of myself as nothing that why should we try, you know, one of these kids doing a drill and I'm like, Hey, I don't want to mention his name because he's a doctor today. You know, and you might listen to this. I don't want to mention his name as a kid. One of my favorite players, but he looks at me I say why don't you pick it up? Let's call him Joe Joe making up his day. Why don't you try a little harder? He goes, Why should I we're gonna lose anywhere on Saturday. And the whole team looks at this kid goes, well, he's right. And I was beside myself, you know, because we're working hard to turn that culture chaser ideas around. And this kid just basically just declares mutiny says, Why should we try? What's it matter? We're going to lose anyway, you know what I do it? And I'm like, Oh, my gosh, my season's over. So rather than lose my temper, I pulled them aside. And I said, you know, God, I've had it. We're going to talk about this now. Jojo, either, either on right, or you're right. But here's your take on it. You think you're doing a good job, and I'm nitpicking. I'm always on your case. What you do is never ever good enough. Is that right? goes no, go. Don't lie to me. Because yeah. So you basically excuse me being a nitpicker. He's doing a decent job. And I'm just really nothing like nothing he does is good enough. So he said, Is that how you feel? He says, yes. I said, Well, we both agree on one thing, what you're doing. But here's what we disagree. You think you're doing okay? Because this is your potential, you're hitting your potential. I think you're much greater than that. And therefore you're undershooting your potential. And the question is, is why don't I believe in you more than you believe do? And the kid was stud stopped? And then I couldn't. I said, whatever you want now, but it's your choice. Do you want to be great, or you're the average, if you're great, I'm with you. If you want to be averaged and go home, watch Bugs Bunny. But it's up to you now. And he says, I want to be great coach. I said, Okay, great. I put him back in a line, you know, the drill, and of course, 110% box on over. And I made a big deal about it that jumped up and down and shared and we made him a captain for the day. And it was it was a turning point individual. And I think that that lesson being brought to the whole team took that last game that I mentioned Hopkinton, to kind of get through to everybody. But it's a huge, it's a huge idea that why should I try? We're gonna lose any way the world is going to be destroyed. People are too powerful evils too big. And I think that that's that attitude that I find myself having to fight constantly like, it does matter. You never know if there is a God and He's listening. Who knows what person can make a difference? You know, you did you know, did you win the game? No, that came we lost that story we lost. And that's what the Hopkins Yeah, it took like three, four weeks the Hopkinton game where it's at the heart of the field most iconic, given that same speech after I saw it worked to every kid, except for the girl, girl, the girl I need to give that speech to. But I gave that speech to a lot of kids. And you know, I think we finally got the metrics that week. And you know, when we beat that team, it blew my mind. And even years later, it blew my mind. And it still does to this day, just I just shake my head and say that we
 
</strong>Michael Hingson ** 27:35
were talking about that. But you talked about Joe Joe and telling him to really live up to his potential. What happened with him? You said he became a doctor?
 
<strong>Charlie Cohen ** 27:43
Yeah, as a doctor. I don't know how he is in sports. But he's a doctor. Yeah,
 
</strong>Michael Hingson ** 27:47
but But did he ever acknowledge to you? That your comment, your observation made a difference for him? Do you think that it did?
 
<strong>Charlie Cohen ** 27:58
I don't know. Listen, when you coach, you don't really? I don't know. You know, I call back all my coaches and say thank you to them. I hope I did. But I probably didn't. You know, I didn't go back to coach Cummings. And I did ask him to coach with me. So that was a nice thing, I guess. But you know, you don't coach for that. I hope so my parents, my mother tells me that people tell her and my father tells me that people tell them that I made quite an impact that they're incredible thing. So with me because I went to Israel, but I get to my parents that people are happy with me.
 
</strong>Michael Hingson ** 28:28
Well, and ultimately you have to be happy with yourself. But you have to do that, in a way and for a reason that that really makes sense. And it isn't just inflating an ego, you can still look back on what you did and listening to you. Right and talk about it. It certainly sounds like you recognize that you said valuable things to people and invaluable things to people and then it's up to them as to how they want to use it. But you've done your part.
 
<strong>Charlie Cohen ** 29:03
Yeah, they're also little kids. You know, they were little kids. Oh, yeah. Hopefully they remember something or had to put their degree, I hope they had a great experience. They look back on it with fondness and say I was a good guy. And you know, I wasn't too hard on them. And if I was I'm sorry. But yeah,
 
</strong>Michael Hingson ** 29:17
so that story, really, but if it made a difference
 
<strong>Charlie Cohen ** 29:22
made a difference in my life. There you go. So I was going about this company thing, and I was going about my life and having everything in the way I wanted intrigued about when this you know, when this conscious attack hit me, you know, when I realized that, you know, I was really living out a dream that wasn't necessarily mine, and that I wanted to pursue something what I thought would be greater. And so you asked me how well I this is trying to answer that question. How long were they selling software for? So it was about you know, a few years and about 1999 I had that change and I decided I was going to really pursue my dream which I remember Well as was my dream, which is to come to Israel to learn Talmud and to train to be a rabbi, but not a pulpit rabbi, not like a pulpit rabbi like that, but really become, you know, more of the classical, a teacher, you know? Yeah, but the classical sense, you know, the old school because like football in old school,
 
</strong>Michael Hingson ** 30:20
right? So in 1999, you
 
<strong>Charlie Cohen ** 30:23
left my job left by, you know, my girlfriend at the time, I left my life and declared myself a religious person, you know, and it was a was a hard, very difficult thing to do. Because, you know, my friends go on to Purdue for homecoming, meeting people on Friday and Saturday night's event that was over for me, you know, and that was important, Israel, that was just a life change itself. You know, deciding to take it upon myself to learn something. That's, you know, the book itself, that Talmud is like 2000 years old, it's written in Aramaic and Hebrew, it's not easy for someone who's not good in school or good in foreign languages. So the idea that I wouldn't go master that was kind of far out there. I would have asked yourself that, like, that was like, you know, definitely far out.
 
</strong>Michael Hingson ** 31:11
But you did it.
 
<strong>Charlie Cohen ** 31:13
And still do it. Yep. Still process. It's your horses. Yeah.
 
</strong>Michael Hingson ** 31:17
Well, it is a process and there's nothing wrong with it being a process. You know, it's fun to, to hear the old joke about somebody practicing law or somebody practicing medicine, and why are you still practicing? Why aren't you good at it? And the answer is that, if you're really any good at it, you're always learning. That's true. It isn't a static thing. And it shouldn't be a static thing. And I think life is the same way. I think we should all be practicing living. And that's because it's an ongoing process. That's awesome. You're 100% right, which is really cool. So when did you move to Israel in what 2000 2000
 
<strong>Charlie Cohen ** 31:56
I broke up my girlfriend, I went to Israel for a month I went to, you know, I went back and then I went back to softscape, which is the company and I paid off my credit card debts, it got some really big sales, I got a huge sail from the state of Connecticut, that paid for me to pay off my debts in my car, and come to Israel to go to school. And I went to I went to go you call a Shiva for two years, got married, and then went to another issue and is really one, like a real is really a Shiva. You know, people speak Hebrew, little 20 year old kids 22 year old kids are 3232 when we walk around with these Israeli kids, you know, I don't care what they think I'm not trying to, you know, be in class with them. I look at a funny, you know, imagine, imagine some 30 year old guy showed up in high school saying, Well, I want to be a freshman. Excuse me physics.
 
</strong>Michael Hingson ** 32:44
Yeah. But you didn't.
 
<strong>Charlie Cohen ** 32:46
Yeah, I did. You know, it's crazy. I didn't do it. I did it. Yeah.
 
</strong>Michael Hingson ** 32:51
So tell us Oh, you know, what's you're still doing and and so what did you do from a job standpoint? Then you moved to Israel? You went to school?
 
<strong>Charlie Cohen ** 32:59
Yeah. So what I did is I worked part I worked at night, you know, I my, my like I stepfather's father who was like a grandfather to me and wonderful man. He put himself through law school, he supported himself. So I had, I knew plenty of people who worked at jobs into putting themselves through law school. So I said, I'll do the same. And I worked at night and sales, you know, so I continued my sales profession, I still have the sales profession. I still, you know, feed my family, I still work. And that's my that's my main, you know, job where I make money. Is it sales, corporate sales business to business, which I like, right? Because if I sold insurance, I would never stop. You know, everyone's everyone's a prospect. So I like this business, because you can shut it off.
 
</strong>Michael Hingson ** 33:46
Yeah. So when did you start your own company to sell?
 
<strong>Charlie Cohen ** 33:51
So I basically, eight years ago, we had our sixth kid, oh, my wife did. And you know, we need more money. And at the time, I'd worked part time for some Cisco resellers that nothing big and I needed another story because I had so copiers in the 90s. That's great. And I had his awesome startup story in the 90s. It's like 2017. I was like, Well, what have you done. And so I went up to a company in Israel, in Medina city out here, and basically took them from almost nothing to 120 million. And it was like a top four startup in Israel. So it was really cool. I had a team of guys, I got to coach again, and a great bunch of guys, and we really build that company. It's awesome. And that was one thing I did. And after that, I did another company that you know, that's another that we basically saved after two years of no revenue and turned it around. But I started my own company, which basically works with a lot of Israeli startups, helping them sell to America, you know, cheap, easy and, you know, successfully, you know, and so that's what I'm doing today. I'm a pitchman by trade. That's like my specialty.
 
</strong>Michael Hingson ** 34:57
Kitchen. Well, there's nothing wrong with that. giving giving good pitches and being able to do it effectively, is really what it's about, and telling stories and telling stories
 
<strong>Charlie Cohen ** 35:08
and being underage to my grandmother's call me that. No, it's Nick. You're annoyed. Yeah, I turned it into that sorry, turn into a job.
 
</strong>Michael Hingson ** 35:15
Nothing wrong with nudging. I, I've been accused of that. And and I have no problem with it.
 
<strong>Charlie Cohen ** 35:21
So you're a master salesman to you though. So thanks, man. You
 
</strong>Michael Hingson ** 35:24
got to do what you got to do, you know? Yeah, but it works out pretty well. So you're coaching football over there?
 
<strong>Charlie Cohen ** 35:33
Yeah, so I have a real team of adults. And I love it. And it's just so much fun. I just never thought in a billion years that I would come back here. But this to Israel. You know, Robert Kraft is the owner of the Patriots. Also, Mark wolf of the Vikings also helps out. And there's an Israeli Football League here, American Football League. And this team came to beach initially, I heard that I was once a great coach. And they they had to come up with a team to coach that again. And then maybe the head coach has just been great.
 
</strong>Michael Hingson ** 36:04
There you are. Yeah, it's
 
<strong>Charlie Cohen ** 36:06
good for my kids to my kids was really so they don't understand what it was like they don't understand what a coach is. They had no idea. So it's fun for them. They can see the excitement, the games, and you know, the hubbub. And so it's good for my kids just kind of see what I was like as a coach, what it is,
 
</strong>Michael Hingson ** 36:22
what really makes what really makes up a good coach.
 
<strong>Charlie Cohen ** 36:27
Oh, gosh, that's the greatest question. I think I've heard a long time. And I say it's great because I put so much thought into this. And I found out something there's, there's a thing called it and Hebrews called a meter. A meter is a character trait, a character trait. And one of the one of the schools of thought I belong to is one of these lifelong dedication to developing your positive character traits. And one of the most important character traits they talk about, or that my rabbis Rabbi Rabbi talked about, so the person you know, so imagine, you know, a coaching tree. And so this coaching tree goes back, and he's one of the greatest Jewish coaches of all time, his whole thing was we call I until I until the media good, I seen the good things. And what I can tell you, as a good coach, a winning coach, a winning coach, you have to have a good eye. But it doesn't mean I'm a nice guy could be the most selfish mean person ever, right and manipulative, allotted and corrupt. But if I have to have a good eye and see the talent, so you hear people say, I don't know what he saw in me, but he brought it out. So all good coaches, I think winning coaches have the ability to see the talent, see the good, you know, and I obviously don't want to use that in a corrupt way. I don't want to use it to know to, you know, but I think that the number one thing to win is an eye and Toba a good eye and also from marriage to marriage to and it doesn't mean necessarily a visual eye means a spiritual eye that you see the good.
 
</strong>Michael Hingson ** 37:59
Well, and you see where everyone fits into that mosaic into that pattern.
 
<strong>Charlie Cohen ** 38:07
Right, right, right. 100%. And I think that is the key to a winning coach. Because if you if you do that, right, there's no politics, everyone's united, everyone feels good. And you're able to kind of harness different talents and get more together, because people aren't threatened and they know their place. And they know that you recognize their place, and you see where they belong, and that they're important. Like, one of the biggest lessons to me that I just can't drill into other people's heads is if I actually I actually hurt my Achilles, I actually put my Achilles tendon in the second game of the year, because I sprinted to get water for my team, there was a timeout, and I sprinted so fast, I put my Achilles heel, and I ran and God water. And then I did it a second time. And I was limping. And I looked at the guys on the sideline, and I threw the water bottle, left them with them, and they came off. And I said, What getting water for your team is not important. You know? Because it's true. It is, you know, like, getting what you okay, you know, I'm not, there's a defensive coordinator out, there's an offensive physic you know, someone making the play, okay, I'm the head coach, and I'm not doing anything, but I have to sit there and look important, which I'm gonna get water. You know, I've got to get water, I want to do it, I'm gonna do it the best I can. And the water person is so important to me and my team. And I think everyone knows at the end of the year that, that anyone that's on the team is important as a place, whether you're cheering, whether you're getting water, whether you're a star, it doesn't matter. And I wish that, you know, I could carry that away to my community that if I felt that everyone felt that way, I think the world would be a much better place.
 
</strong>Michael Hingson ** 39:40
Yeah, it's everyone has a place. And it seems to me that the best value that a coach can bring to a team is helping everyone recognize not only their place and that every place is important, but Do you help bring out their desire? I won't say ability, because the ability is probably there but their desire to do the best with that place.
 
<strong>Charlie Cohen ** 40:12
Yeah, that's the whole. That's the whole 100%. Yeah.
 
</strong>Michael Hingson ** 40:15
And that you're able to then bringing out the best in everyone by helping them to recognize that they're really probably better than they thought, which is what unstoppable mindset is all about. We love to get people to recognize that they can be more unstoppable than they thought. So I really appreciate the things you're saying, because that's exactly what this podcast is all about.
 
<strong>Charlie Cohen ** 40:37
That makes me happy because I first met you, I didn't know what I have to offer. Shortcut my self esteem.
 
</strong>Michael Hingson ** 40:44
There you go see? Well, Coach, you did it. So it seems to me that, and I don't want to oversimplify it. But in one sense, a rabbi as like a coach or a coach is very much like a rabbi in the in the sense that you're, you're clearly a teacher.
 
<strong>Charlie Cohen ** 41:04
You know, there's, you know, my wife, when I first came to Israel, you know, I was a coach and Israel, they were behind, no one knew what it was. And afterwards, when he was able to cope, Jay was a life coach and was a psychologist, everybody. Some wife says to me, you know, time, everyone's a coach now, and you missed it. And I said, Listen to us, you know, that it was a winning coach, when he coaches is still unique, you know, so like, a winning coach, a winning coach, a coach that knows how to win consistently, you know,
 
</strong>Michael Hingson ** 41:34
right. So Can Can everyone be a winning coach?
 
<strong>Charlie Cohen ** 41:39
I think everyone can be a winner. Yeah, I think everyone can be a winner, but you said, you know, maybe your skills aren't to be a coach, maybe your skills are, or to be the best water person or maybe your skills to be the best, you know, quarterback, or the running back or lineman, or whatever I you know, that's the thing, you don't have to be jealous at my job, and honestly, be jealous of your job. You know, I think we all have our jobs, and we all should be the best at what we are at our jobs. And hopefully, we can fill this void, and Dr. Evil out by being so awesome. Yeah, that's what I hope. Well, I'm
 
</strong>Michael Hingson ** 42:12
I agree, and I, I enjoy doing what I do. I've always enjoyed doing what I do. And I know that in my life, there are choices that I've made that I could have probably done better at, I think that's the biggest issue, you can always still, I think, be your own best coach for you. If you really think about what you do. And that gets back to self analysis. But I think I think everyone can, in a sense, be a coach, but your job of coaching may just be you. Because I do believe that ultimately, yeah, we have to make our choices, and we're the ones that can know best what we really need if we think about it and work at it.
 
<strong>Charlie Cohen ** 42:54
Yeah, 100%. And I think that for, for me, my own personal experiences, all the external things I was saying to everyone else came back on me, you know, all the things you have the heart of the field mouse, you know, you don't have character, you don't want to pay for your team. It all came back on me. You know, where's my character was my fight? What am I fighting for? Where am I? Where's my character? And it came back on me and that I'm worthy of a finding my character in my spot of honesty. And I think that's what I hope that most people find, I think that most people suffer, suffer with tremendous pain that they don't feel value in who they are and what they are building. What they do matters in the world that I think if I could tell anyone anything, please God don't believe that. That's the biggest lie out there. That's the biggest fake news. I don't mean to be political. Not No, I hear you though. But that's that's the biggest not truth. There is more. There's more realistic consumption. There's more to us than it there'll be clickbait there's more to us than vacations. You know, each and every human being has the opposite opportunity to change the world. And if they don't believe that delivery, free trial.
 
</strong>Michael Hingson ** 43:58
Well, like Gandhi once said, Be the change you want to see in the world. I think we all so often, probably don't recognize how much we probably are changing the world just by what we do. And sometimes that change may not be for the best. But then we have to look at ourselves to find out why that's the case. If we even recognize that we're changing the world.
 
<strong>Charlie Cohen ** 44:22
Yeah, it's hard to see but you know, me personally, I think that the fact is that the world is here. You know, we're the world is here. We are a lot of us alive. We have the potential for a great future. We have incredible innovations that could happen any day, diseases cured, food, water shortage, problem solved. And you know, waiting that error that corruption and selfishness aren't important. You know, I think that's what I'm waiting for personally, but a world that corruption and what's in it for me is not the most important thing. Yeah, no, I think we're there. I think there's like people like you a lot of great people out there. And I think there's more good than the newsletter. And I honestly believe that I see it. I believe it. I hear about it.
 
</strong>Michael Hingson ** 45:11
We look for way too much sensationalism rather than substance.
 
<strong>Charlie Cohen ** 45:15
Yeah. Before it arquivo always.
 
</strong>Michael Hingson ** 45:20
So you have six children? I think you said,
 
<strong>Charlie Cohen ** 45:23
Yeah, well, yeah. As they say, Yeah. Wonderful. Unbelievable. Yeah, I, I wouldn't have probably been the worst, you are the most, you know, I could care less to being a decent good Jew. It's It's shocking to me that the life I live?
 
</strong>Michael Hingson ** 45:37
And do they all consider you a good coach.
 
<strong>Charlie Cohen ** 45:40
I don't know. I don't buy kids like me. You know, I try not to be so hard. You know, I, you know, I try to be more very mellow and very easygoing with them. I, you can't coach your kids, because there's too much emotional involvement. You can be there for your kids. But like, I can't coach my kids, do what I'm saying. I can't coach my wife. I wish I could.
 
</strong>Michael Hingson ** 46:01
Well, she probably thinks she can coach you. But you know.
 
<strong>Charlie Cohen ** 46:06
If I had half a brain, I would say she can. Yeah, I don't know if I'm that. I don't know if at that point, little video,
 
</strong>Michael Hingson ** 46:13
whether you listen, but you know,
 
<strong>Charlie Cohen ** 46:16
I should appear coachable?
 
</strong>Michael Hingson ** 46:19
How old are the kids?
 
<strong>Charlie Cohen ** 46:21
So my oldest is 19. And my youngest is eight.
 
</strong>Michael Hingson ** 46:25
Wow. Well, you know what, I kind of disagree that you can't coach your kids. But coaching is different with kids is ultimately who you are and what you are. And the kind of example that that you bring to them. So you can't tell them what to do. But hopefully you get them to establish a mindset that shows them that you are there for them, as you said, and they can come to you on, you're going to do everything you can to help them with whatever they do.
 
<strong>Charlie Cohen ** 47:01
100% But what I meant as a coach is I can't use I can't say I can keep you under attack that you will start to cry, you know, you're gonna
 
</strong>Michael Hingson ** 47:12
Yeah, you know, well, that's, that's some of the best coaching in the world is all about loving them.
 
<strong>Charlie Cohen ** 47:17
Yeah, that's true. I hope I do a good job. Now, sometimes, you know, when I when when a discipline I'll do is to defend my wife, you know, I have to be a hard, tough it's not because of anything an insult to me. It's because the kids act up to the mother, and I'm coming in as an enforcer to help her. And I'll put my foot down, you know, and I think it's those opportunities to be a tough guy. You know, you know, tell my kids that, you know, my job is to be a good father. You know, being liked, it's not that important to me. You know, my job is to be good. And I'm only tough when it's not personal towards me. You know, when it's about my, you know, something disrespectful to my wife, you know, I say that to get angry, but two things lying and being disrespectful. And besides that, I have no other
 
</strong>Michael Hingson ** 47:57
lying and what was the other one is disrespectful. disrespect? Yeah. Well, that's the, the issue is that, you know, parents can't always be friends, but they can be parents and True. True. Hopefully, kids learn. Well, hopefully good kids. Well, any kid can learn that by the time at least they grow up when they have to go through it, that they recognize that there's value in it.
 
<strong>Charlie Cohen ** 48:21
I have great kids. You seriously wonderful, wonderful, wonderful each and every one is so wonderful, uniquely wonderful. Easy. Yeah. Oh, the parent conversations I always have with teachers. It's just like, two seconds that got one of them had to get up. One of the kids get out, you know. Does a great job.
 
</strong>Michael Hingson ** 48:39
Have we all been over and visited the states at all? Yeah, sure.
 
<strong>Charlie Cohen ** 48:42
We did. The Disney World thing was great. My mom and stepdad to Disney World. And it was wonderful. You know, we've been a few times my wife has family there. I brought my kids for his bar mitzvah to see a Red Sox playoff game and problem to a Patriots game and I had a blast.
 
</strong>Michael Hingson ** 48:59
So while they were there, so while they were up there in New England, they get some lobster.
 
<strong>Charlie Cohen ** 49:05
Nah, no, it's not.
 
</strong>Michael Hingson ** 49:08
Yeah, that's true.
 
<strong>Charlie Cohen ** 49:10
I didn't know that. Oh, don't worry about it. I don't expect you to know Jewish law of costumes. It's okay.
 
</strong>Michael Hingson ** 49:17
Yeah, well, I didn't think about the fact that there's the kosher issue that yeah, that
 
<strong>Charlie Cohen ** 49:22
works. No worries. It's okay. Yeah,
 
</strong>Michael Hingson ** 49:25
well, you know, but but going to well go into a game that's kosher. Just just don't eat all the food.
 
<strong>Charlie Cohen ** 49:33
That's true. You know, and there's so much kosher food today in America. It's just, you know, I used to not eat kosher food, and I don't really miss much the other thing I miss his by pepperoni pizza. That's the only thing I'd say it's like something you're just never gonna get in the kosher world. I never like lobster. So I don't miss
 
</strong>Michael Hingson ** 49:50
I liked lobster. But what what my favorite Salami is kosher salami.
 
<strong>Charlie Cohen ** 49:55
Ah, see, there you go. The salt is awesome. Yeah, yeah.
 
</strong>Michael Hingson ** 50:00
That's always been the best. I've never been a fan of Italian salami, like like kosher salami, I grew up with it. My mother is Jewish. So I count. And we we always the only salami we ever had was kosher salami. And what has always been one of my favorites?
 
<strong>Charlie Cohen ** 50:15
You said your mother's Jewish? Uh huh.
 
</strong>Michael Hingson ** 50:18
Well was now she's passed. But yeah,
 
<strong>Charlie Cohen ** 50:20
yeah. I don't know if you know this, according to Jewish law that makes you Jewish.
 
</strong>Michael Hingson ** 50:24
I understand. That's why I said I count.
 
<strong>Charlie Cohen ** 50:28
You do as much as me. That's cool.
 
</strong>Michael Hingson ** 50:31
Yeah, and I. But I also think that from a religious standpoint, all of us need to recognize that all these religions come from the same place. And it's just crazy the way people think that they're the only one in town and it just doesn't work that way.
 
<strong>Charlie Cohen ** 50:49
I hope I don't I hope I don't come across like that. You sir. Dude, I do yell at me. If you do I give you permission to be my coach and say to me that that's not what I'm here for. I'm better than that. Don't do that. If I come back, like that smell like
 
</strong>Michael Hingson ** 51:03
the habit and haven't even heard that attitude once. But I see it as you do so much in the world.
 
<strong>Charlie Cohen ** 51:09
If I put my ego out there, you know, I always want everyone wants to be right and feel right. So it's like, maybe, you know, I always think if I fell into that trap, you know, but you know, at the end of the day, it is trying to do good. You're just trying to hope that the world survives, and, and that people hear your message about you know, that they can do unbelievably awesome things and grow. And so, you know, I read that book, How to Win Friends and Influence People. And I'm sure you did, too. You know, by criticizing, condemning complaining, it's just not going to accomplish anything.
 
</strong>Michael Hingson ** 51:41
So I can tell just doesn't it? It just doesn't help having a book. I used to say, I'm my own worst critic, and I've been learning, that's really the wrong thing to say. Because that's, that's still a negative thing. And so what I do believe is that I'm, if I learn to step back and be objective, I'm my own best evaluator. And I might, I can be my own best teacher, but I don't need to be my own worst critic. It's really a question of looking at things and deciding what I can learn. And I'm better at doing that for me than anyone else. If I allow myself to be that way. Wow.
 
<strong>Charlie Cohen ** 52:28
You're an Israeli and be a big rabbi. Okay.
 
</strong>Michael Hingson ** 52:31
Well, I want to get over there and visit. You know, I worked for accessiBe, which is an Israeli company. Yeah. Makes products that help make websites accessible. We got to get you how far are you from Tel Aviv?
 
<strong>Charlie Cohen ** 52:45
Not far at all. Please, please look me up. That'd be great. I'll be happy.
 
</strong>Michael Hingson ** 52:49
Well, we're gonna we're gonna have to introduce you to folks at accessiBe.
 
<strong>Charlie Cohen ** 52:53
Not really, it's nice, I'd love to meet everybody. That's wonderful. But one
 
</strong>Michael Hingson ** 52:57
of the things that I've noticed over the past year and a half is AccessiBe has a culture where it truly wants to make a positive difference in the world. And that's why the company B began, well, the company began because three guys needed to make a bunch of websites that they created for people accessible, but they've expanded that. And I love the accessiBe goal, which is to make the entire internet accessible and inclusive by 2025. And yes, it's a lofty goal. But, but it's, it's an appropriate goal. And I wish more people would buy into that concept. And accessiBe has worked very hard at it. And everything that I have observed about the excessive bee culture is all about being a culture that truly wants to serve. Yes, it's a company that wants to make money. It's a company that sells a product. But deep down, it's a company that has a culture that's servant based, which is really important. That's
 
<strong>Charlie Cohen ** 54:02
awesome to work for a company that you love and feel that good about. Yeah, I'd be happy to help you guys. You know, I'm a sales guy. I love business to business. Maybe there you go some service.
 
</strong>Michael Hingson ** 54:11
Well, I'll I'll have to introduce you.
 
<strong>Charlie Cohen ** 54:15
Wonderful, wonderful. I hope when you come out Israel, I get a chance to see a person tour guides if you bring your wife or we can bring you some tours,
 
</strong>Michael Hingson ** 54:22
as long as you have wheelchair accessible places to take her. Yeah, we'll figure it out. Not make it work. But we definitely want to do that at some point. And as soon as accessiBe wants me to come over, but we're having a lot of fun doing the podcasts. So they must they must tolerate me and like me, because we continue to do it.
 
<strong>Charlie Cohen ** 54:41
I appreciate you having me on the show. What an honor. Thank you.
 
</strong>Michael Hingson ** 54:45
So you've been studying the Talmud for a long time. And I think that is extremely important and valuable. What's the what's a piece of wisdom that you can convey to us? What's something that you've learned that you think people should really take? away from your studies.
 
<strong>Charlie Cohen ** 55:01
Yeah, I'll tell you something you taught me for 20 years, you know, the Talmud refers an Aramaic, to someone that can't see, so to speak. sygate and a whore, Tara make for great light, soggy, no whore, gray light in rough shape. This was one of those great rabbis of the Talmud, from what 19 years ago, that, you know, couldn't see physically and that's how they refer to him. And I always thought was like, like, like, trying to say something nice, you know, in a nice way. But you said something on one of your, your interviews, I think I saw you, when you said that, you know, those of us are like dependent, and I have a son who's insulin dependent. So I understand what that means. I am blind dependent, and you're not. And then it hit me wow, that's the meaning of soggy, no more. You you make the most of your life. And because you make the most of your life, it is more than enough for you. And probably in reality, you have more life than most people on Earth. And now I got the meaning of that very, very cool phrase, which I always thought was like, a euphemism like, you know, trying to cover up something. But I think now that you gave me a direct, indirect meaning it's literally true. Sagi no more. So that's something I learned this week from you.
 
</strong>Michael Hingson ** 56:16
Well, thank you. I appreciate that. And I'm honored that you think that way? If, and I certainly want to contribute any way that I can can and that's all we can, can really do. Yeah, is contributed as best we can.
 
<strong>Charlie Cohen ** 56:32
That's it. I hope people listening here agree with me what I said about you.
 
</strong>Michael Hingson ** 56:37
Well, thank you. Pleasure, what do you think about SARP? Our potential for the future? You know, again, with all your studies, and so on, what's what's a positive thing that you can think of for the future? What Yeah, what do you want people to take away as a message from all this for? where we're going? Or they're our future?
 
<strong>Charlie Cohen ** 56:54
No, thank you. There's one thing you know, there's lots of prophecies out there, you know, and whether they're, how do you say this? When you can see into something transparency? Like how old are they I producer, Thomas, this TV show? You know, people freaked out about the Nostradamus prophecies, blah, blah, blah. But like, Yeah, his prophecies here that are written they translated by the Greeks 1000s of years ago? And how close are they enacted? are they and how well do they describe today's situation? And what are they for the future, and you hear a lot of people, a lot of religions, a lot of Armageddon, you know, catastrophic, Lottie da. And the one thing that I know, the Talmud is based on an oral tradition, like an alphabet, and alphabet has to be transmitted orally. You know, that's how the book is alive, because there's a tradition that teaches us. And that's called the oral, the Oral Torah. And one of the traditions that I was looking for, you know, was their hope for mankind. And what I found out was, is that the prophecies that are bad, that didn't happen yet, if it happens is a catastrophe. They're not meant to happen. They're meant to be boring, sick, if we don't grow, we don't change, we don't take those warnings, to make ourselves better, or we don't fight for it. That's a catastrophe. It doesn't have to happen. So linked to Armageddon, or whatever it is, whatever religion is, I don't care, nuclear war. You know, the good, the great clearing out the great reset, it doesn't have to happen. It's a catastrophe if it does. And we should know that these things should scare us only enough to make us better, that that's what I'm fighting for. When you want to ask that question, why should I try? Why should I believe you might go? Or why should I take what you say seriously, because, you know, this could happen and it shouldn't happen. And if it does happen, it's because we didn't care enough and try hard. And I think that that's what that that's the message I took a very happily that the world does not do. Every human being is not doomed. Every human being is redeemable, every human being should stay alive. And you can talk about the most evil person that everyone has the opportunity to turn themselves around. And that's what I took away that these prophecies are not set in stone.
 
</strong>Michael Hingson ** 59:16
Interesting, because, you know, in in the Christian religion, the Bible last book is revelations. It has and it's the same sort of thing. It has a lot of prophecies in it a lot of things that revolutions revolution say is going to happen. And it should be scary that that we recognize that and say does that really need to happen?
 
<strong>Charlie Cohen ** 59:39
My version of is No.
 
</strong>Michael Hingson ** 59:43
No, I understand. That's my point is that, that we're given the information with the opportunity to change it. Yeah, if we truly want to it all goes back to listening to God it all goes back to listening to our hearts and not trying To, to just one up everyone and be someone who won't listen to ways to improve the world.
 
<strong>Charlie Cohen ** 1:00:10
Right or try care or or
 
</strong>Michael Hingson ** 1:00:12
try out? Yeah, yeah. All we can do is well, I'm with Yoda Do or do not there is no try, you know, and we can do it. We can do it. It's really a question of what we choose to do. Yes. And important enough to us. Well, you see, we did go through an hour of unstoppable mindset. And you did have stories and it all worked out really well, didn't it?
 
<strong>Charlie Cohen ** 1:00:37
I appreciate that. And the you believing in that? I really do. Thank you. I didn't know you got it out of you coach you through it. Thank you so much.
 
</strong>Michael Hingson ** 1:00:45
Well, it is really fun. And I'm honored to to have you on unstoppable mindset. And I hope everyone listening will feel the same way. And if people want to reach out to you and learn more about you or maybe people in Israel are looking for a great sales guy. How do they do that?
 
<strong>Charlie Cohen ** 1:01:05
Sure. So I have an email Charles Cohen. Charles is like Charles King Charles Cohen, C O H E N sales s a l e s@gmail.com. Yeah. Well, Charles in sales to anything, you don't want to talk about anything. I'm cool.
 
</strong>Michael Hingson ** 1:01:27
football, football. I know there are some football enthusiast sent accessibly. So we'll have to see what we can do.
 
<strong>Charlie Cohen ** 1:01:36
Awesome, because we need sponsors.
 
</strong>Michael Hingson ** 1:01:38
There you are. There you go. There you go. Well, I want to thank you again for being here. And I want you out there listening to realize that I thank you as well for listening and hope you've learned something today. Hope you've been inspired. I'd love to hear from you. I want you to please email me and let me know what you think about all this today. Feel free to email me at Michaelhi M I C H A E L H I at  <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. Accessibe is spelled A CC E S S I B E. Then by the way, go to <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn about the accessiBe products that are available to help make your websites more usable and accessible for people with disabilities. Also, if you can't want to, you can go to www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. And find out about us there, or Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> To learn about unstoppable mindset. But you're probably listening to us in any number of different places where the podcast is available. So wherever you are, whatever you're using to listen to us, please give us a five star rating, I would really appreciate that. And we would all be very grateful. But I want you to feel free to reach out to me. And please also if you know of anyone and Charlie applies to you as well, if you know anyone else who you think we ought to have as a guest on the podcast, I would really love it if you'd let me know. We will respond to anyone who reaches out. And we will explore having them on the podcast or having you help us get them on the podcast. So thank you very much for that and for listening. And Charlie one last time. Thank you as well for being with us today.
 
<strong>Charlie Cohen ** 1:03:20
Thank you very much.
 
</strong>Michael Hingson ** 1:03:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Israeli Football Coach with Charlie Cohen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cd930885-7361-4d3d-a9bb-ec2c482dd2b4.mp3?source=rss&amp;ext=asset.mp3" length="39518352" type="audio/mpeg" />
<itunes:episode>97</itunes:episode>
</item>
<item><title>Episode 96 – Unstoppable Bird and BirdNote Advocate with Nick Bayard</title>
<guid isPermaLink="false">https://pinecast.com/guid/f950d5fb-8e43-4415-bb1d-b4203110265f</guid>
<pubDate>Fri, 27 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:07:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/613ef69d-4b29-4cc3-816b-38df53b2716b/UM096-Nick_Bayard-Coverart.jpg" />
<description><![CDATA[<p>On this episode of Unstoppable Mindset, we get to speak with Nick Bayard the executive Director of BirdNote. This organization is a nonprofit that provides sound-rich programs on over 200 radio stations that discuss the challenges faced by birds. The program includes the sounds of birds. It can be heard daily. You will get to learn more about BirdNote during our episode.
 
Nick holds a Master’s degree in Public Administration and International Development from the Harvard Kennedy School and a bachelor's degree in Environmental Studies from Brown University. He served three years in the Peace Corps Paraguay and has held several social service policy decisions in the Northwest U.S.
 
Nick gives us much to think about, not only about birds and BirdNote, but also he helps us think more deeply about how we live our lives and how we can help make our whole planet a more friendly and good place to live.
 
 
<strong>About the Guest:</strong>
Nick Bayard is the Executive Director of BirdNote. BirdNote is a public media nonprofit organization that tells vivid, sound-rich stories about birds and the challenges they face in order to inspire listeners to care about the natural world and take steps to protect it. BirdNote Daily is their beloved flagship show that has been in production since 2005. It is a one minute, 45 second daily radio show that broadcasts on over 250 radio stations across the US. You can listen to BirdNote Daily and other longform podcasts produced by BirdNote anytime, wherever you listen to podcasts. You can also learn what BirdNote is doing to contribute to more diverse and inclusive birding and environmental communities at <a href="http://www.birdnote.org" rel="nofollow">www.birdnote.org</a>. 
 
Nick holds a master's degree in Public Administration and International Development from the Harvard Kennedy School and a bachelor's degree in Environmental Studies from Brown University. He served for three years in the environmental sector of Peace Corps Paraguay and has served in leadership roles in social services and racial equity in government policy in the Pacific Northwest. Nick is an Eagle Scout and also a musician, having released an award-winning children's album, Wishing Well, with his oldest son in 2014. 
 
Nick and his wife Sedia live in Washington State with their three kids.
 
<strong>Ways to connect with Nick:</strong>
 
BirdNote website: <a href="http://www.birdnote.org" rel="nofollow">www.birdnote.org</a> 
BirdNote daily podcast: <a href="https://podcasts.apple.com/us/podcast/birdnote-daily/id79155128" rel="nofollow">https://podcasts.apple.com/us/podcast/birdnote-daily/id79155128</a>
BirdNote's Bring Birds Back podcast: <a href="https://podcasts.apple.com/us/podcast/bring-birds-back/id1566042634" rel="nofollow">https://podcasts.apple.com/us/podcast/bring-birds-back/id1566042634</a>
BirdNote's Threatened podcast: <a href="https://podcasts.apple.com/us/podcast/threatened/id1538065542" rel="nofollow">https://podcasts.apple.com/us/podcast/threatened/id1538065542</a>
BirdNote en Español podcast: <a href="https://podcasts.apple.com/us/podcast/birdnote-en-espa%C3%B1ol/id1643711928" rel="nofollow">https://podcasts.apple.com/us/podcast/birdnote-en-espa%C3%B1ol/id1643711928</a>
Nick Bayard's LinkedIn page: <a href="http://www.linkedin.com/in/nickbayard" rel="nofollow">www.linkedin.com/in/nickbayard</a>
Nick Bayard's Twitter page: <a href="https://twitter.com/NickBayard" rel="nofollow">https://twitter.com/NickBayard</a>
Wishing Well children's album: <a href="https://www.amazon.com/Wishing-Well-Nick-Bayard/dp/B00IHIEUYE/ref=tmm_acd_swatch_0?_encoding=UTF8&amp;qid=&amp;sr=" rel="nofollow">https://www.amazon.com/Wishing-Well-Nick-Bayard/dp/B00IHIEUYE/ref=tmm_acd_swatch_0?_encoding=UTF8&amp;amp;qid=&amp;amp;sr=</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome once again to unstoppable mindset. Hi, everyone. It's a nice fall day here in Southern California, supposed to get up to 96 degrees today. It is late September. So for those who remember, it is also the time of hurricane Ian in Florida. And our thoughts are with all the people and creatures down there. But today, we get to interview someone and talk about some of those creatures. Nick Bayard is a person who has been involved in dealing with natural resources and so on. He's the Executive Director of bird note. And we're going to get to that. And all things, Nick, as we go along. So Nick, welcome to unstoppable mindset.
 
<strong>Nick Bayard ** 02:05
Thank you so much. It's an honor to be here.
 
</strong>Michael Hingson ** 02:07
Well, it's our pleasure, and we really appreciate you taking the time to be here with us. Let's start just kind of learning a little bit about you, can you kind of tell us where you came from and how you got where you
 
<strong>Nick Bayard ** 02:18
are a little bit? Sure, well, I grew up in Delaware, in kind of a little bubble, to be honest, and, you know, my educational career kind of took a winding path, because I didn't really see a career out there that looks like something I wanted to do forever. I just feel like there's there's too much to try to pack into one life to commit to sort of, you know, doctor, lawyer, you know, etc. And so, I think that was both a blessing and a curse, because it led me to follow a lot of different paths. And it led to a lot of frustration too, because our, I think our society is set up to reward sort of monotony and continue building, you know, of a career over a period of time. But I wouldn't trade it for anything, because it's it's given me a lot of unique experiences, serving in the Peace Corps in South America, getting to do racial equity work and in government. And now being executive director of a wonderful organization that I've loved for a long time, came a bit out of left field, because I had done so many things that kind of added up to what the burden of board members wanted in this role that all of a sudden, things kind of fell into place for something that I never could have predicted. So it's it's been a winding road, but I'm really thrilled to be where I am and happy to get the chance to talk about it with you.
 
</strong>Michael Hingson ** 03:56
Winding roads are always kind of fun, you know, you never know where you're gonna go next. Or maybe you do but at the same time, it's always the adventure of getting there. That's at least half the fun.
 
<strong>Nick Bayard ** 04:07
And you've had that experience too, right? Yes, quite a number of lifetimes packed into one right.
 
</strong>Michael Hingson ** 04:14
It has been a fun adventure. And it continues to be and I can't complain about that a single bit. It's, you know, it's all about choices. And but it is all about embracing the adventure of life to exactly.
 
<strong>Nick Bayard ** 04:28
So what you went to college, I went to Brown University in Rhode Island and studied environmental studies and really had a wonderful experience there. And then
 
</strong>Michael Hingson ** 04:41
what got you from there to the Peace Corps?
 
<strong>Nick Bayard ** 04:43
You know, I thought I was gonna go down the path of biologist scientists, ecologist, spent a year doing a residency in environmental education in the Grand Tetons, and we're realized after that year that actually maybe halfway into that year that I would be, I would feel kind of limited myself, I guess if I were to just sort of pick that path and run with it, although lots of people do that and love it, it just wasn't for me. What I recognized is that I just didn't have enough experience out in the world to be able to even say what I wanted to commit to for, you know, even for at least the next few years, so I thought that the Peace Corps was this opportunity to, to really throw myself into the unknown and experience something completely different. And hopefully learn about people learn more about people learn more about institutions learn more about how different cultures and communities operate. And it was like, throw myself in the deep end, I got even more than I bargained for, I'd say, How so, you know, the Peace Corps was hard in ways that I didn't expect, I, I think I was conditioned to think of it as a just really an opportunity to help make the world a better place. But there's a danger of that Savior mindset. If you go to a place thinking that you have the skills or the resources to be able to help or save in a way that you've maybe seen it on TV, and you realize you're, you're with people, and you're, you know, you're not any better or worse than the folks that you're going to live with. And as a Peace Corps volunteer, you are very much reliant on your community to take care of you and teach you and that was jarring. I think it's jarring for a lot of folks who go abroad for service work. They've, there's this idea that, you know, we go and we save, or we help. But really, going with a mindset of humility, and learning and growth, I think is much more important. And so I had to sort of adjust my worldview in a lot of ways and recognize that, you know, I had never really thought about, oh, gosh, you know, I'm gonna go help a community. In every community, there are people who are unkind, who lie, who, who cheat, who steal, etc. And I don't know why I think part of my my upbringing was thinking, well, if people are underprivileged, they're all nice all the time. And it's just a community like any other. So I thought that was really interesting to go and experience, you know, humanity in a different context. And recognize that a lot of the preconceptions I had about about other parts of the world were completely wrong. And so it was perfect learning and growth. For me, that's exactly what I needed.
 
</strong>Michael Hingson ** 07:52
Interesting kind of way to put it when you talk about underprivileged and so on. Do you think today that there is underprivileged other parts of the world as you thought they were, when you were first starting out in the Peace Corps,
 
<strong>Nick Bayard ** 08:06
I think the biggest blind spot I had was really on, it wasn't even so much about global issues, it was about American history. And as I've, as I've grown, you know, and, and gotten older, the extent of the, the blind spots I had around race and racism in America, have really driven sort of this last 10 years of my my life and my career, really, from a place of just, you know, feeling like I was robbed of an understanding of how formative racism was at the at the heart of how the country was born, and how it's evolved, and how it's progressed, and why certain communities experienced the conditions that they do. And so that's something that I've really worked hard at to understand, because it's not history that I got in school, it's not history that I heard about in my community, you know, as I came to find out, that's very much by design. And so I, I don't blame myself for it. But I recognize the responsibility I have to keep to always keep learning and growing. Yeah.
 
</strong>Michael Hingson ** 09:19
Well, I think that we do oftentimes find that there. Are there any number of people who think well, we're so much better off than than they are. And I think it depends on what you mean, by better off if you think about the world being more technologically advanced, we have access to more technologies and more creature comforts, in some ways. Anyway, there's probably some truth to that. But when you get down into community, you get down into family and you get to dealing with those concepts, and the closeness and the loyalty that that people have. That's a whole different animal and it's not necessarily at all clear that we're really any better off as, as well as some people, at least from what I've heard and learned?
 
<strong>Nick Bayard ** 10:05
Yeah, I think back to, you know, I developed some really important friendships in Paraguay and really got close to folks in a way that can't really compare it to some of the friendships I've had in America even just because the cross cultural cross language divide, bridging, that is a powerful thing. And I've, I think I laughed more in Paraguay than I, I ever have in a similar stretch of time and in America, because there's, there's a sense of humor and a lightness in the Paraguayan culture that I experienced that it's just delightful. And, you know, there's, I hosted a weekly radio show. And every week, folks would, would give me jokes to tell in the, in the native language, Guarani. And it was, you know, on the radio show, we talked about things like, you know, the environment and agriculture and green manures and things like that. But the thing that really stood out to people are the jokes, because they, there were things that people connected with, and sense of humor is just a really important part of the culture. So it was, it was just interesting to to experience that the joy of being there with folks who really, really did not have infrastructure around them. Shiny water, paved roads, things like that. Just just having a great time in life. That that was a good, a good lesson for me.
 
</strong>Michael Hingson ** 11:47
Yeah. And oftentimes, I think, here in this country, we don't slow down and stop and think about life. And that's something that I've been thinking about a lot. And we're actually going to talk about it in the new book that I'm writing, which tentatively is titled The Guide Dogs Guide to Being brave, but it's about taking time each day to stop and really think about what you did that day, what worked, what didn't and just thinking about life, we don't meditate nearly enough, do we?
 
<strong>Nick Bayard ** 12:17
And you can say that, again, I don't know if you have any, go two ways to remind yourself, that's something I struggle with is just actually committing to a pause until I feel like I really need it. I don't know if you if you have any insight,
 
</strong>Michael Hingson ** 12:36
you know, what we're what we're talking about in the book are several different techniques that can help. One thing that I find a lot of people use our vision boards and treasure mapping and visioning, where you put something up on a refrigerator, or somewhere to remind you of something like if you're going to take a vacation. And you want to really keep in the mindset of getting prepared for that you put a picture of like if you're going to go to Hawaii, you put a picture of Hawaii up well, you can do the same thing with with what we're talking about here, you can put up something around the house that says Don't forget to meditate at the end of the day, or when you when you get into bed before you turn off the light. If there's someplace that you normally look, put there a note, don't forget to take five minutes or 10 minutes to meditate. And you can put reminders up to do that. And what eventually happens, if you do it, and are consistent about it, you'll create a mindset that will cause you to automatically do it. And you'll be able to go more into a mode of of meditating. I took a course in transcendental meditation in college. And what they suggested was this make it a habit to get up 20 minutes early and meditate in the morning or and take and set up a time to do it at night. Nowadays, we have other ways to help with visioning. I, for example, put a lot of reminders in my little Amazon Echo device, I got to be careful of what I say or she's going to talk to me, but But I I put reminders in of things that I want to do not just about meetings on the calendar, but other things. And that's another way to vision it doesn't have to be from an eyesight standpoint. So you if you have an echo, you can tell it to remind you at 11 o'clock every night hey, go meditate for 10 minutes. I mean, there are a lot of ways to use technology and techniques to create a visioning environment to get you into the habit of doing something.
 
<strong>Nick Bayard ** 14:46
That's great. Yeah, I My My issue is I think I have to keep coming up with new ways to get my attention but get my own attention. Sort of like exactly how sometimes the sign word Some other times, I feel like I need up a sign that all kind of slapped me in the face. Because I'm not, I'm not willing to listen to what my my past self had reminded me to do. Well, that's
 
</strong>Michael Hingson ** 15:11
why I like the idea of the echo device. And I can tell it to we have several echo devices around the house. So I can have the reminder play on every echo device as well, so that it will remind me wherever I am in the house that you can't escape it. For me, I'm pretty much in the habit of doing it all the time. But still, having the reminder doesn't hurt. Right, right, right. So there are a lot of ways to give yourself a reminder to do something that will force you to at least for the second set, it's on to listen, and hopefully that will help you move forward and doing what it is you want to do. And taking time really to stop and or at least slow down and think a little bit is always an important thing to do.
 
<strong>Nick Bayard ** 16:03
Hmm. Yeah, I think one of the challenges of work from home is there's, there's folks that do that is less, less travel, less transition. And so it's easy for things to kind of pile up and go just back to back to back. And it's like, oh, let me actually go into the other room here and sit down for a minute and or take a walk outside. That's Those are good reminders.
 
</strong>Michael Hingson ** 16:29
Yeah. And those can be verbal with an echo device, you can send yourself a calendar invite that just remind you, every day, it's such and such a time, take the time to go off and do something and you know, you may not be able to do it right at that moment. But the reminder is still there. And by having something that forces you to at least think about it that is reminders in various formats and forms. That helps. All right, right. So we can take the time to do it. The problem that I think we mostly have is, oh, I just don't have time to do that. I've got to get this done or that done. Yeah, we do have time. Mental health is one of the most important thing, if not the most important thing that we can be doing for ourselves that we normally don't pay attention to. But in reality, we can make work for us.
 
<strong>Nick Bayard ** 17:22
For sure, for sure. I think that's that's originally actually what drew me in to burn out which is, which is the organization where I am. And it's a the flagship show that we run on radio stations, and our podcast is it's called burnout daily, that people probably know it as burnout. It's a minute, 45 seconds, and it's got a catchy theme song that invites you in and invites you to pay attention to the lives of burns for just Just a minute, 45 seconds. And that seems to be enough time that you can go deeply into something but not so much time that you you can't justify just sitting there and listening. Which is originally why you know why I came to love the program so much. Well,
 
</strong>Michael Hingson ** 18:15
how long were you in the Peace Corps?
 
<strong>Nick Bayard ** 18:17
I was there for I did a a two year volunteer service term. And then I stayed on for an additional year to be the coordinator of the environment sector.
 
</strong>Michael Hingson ** 18:28
Where the volunteers were was that. I'm sorry, where was that? Where did you do that?
 
<strong>Nick Bayard ** 18:34
In Paraguay? Okay, one of two landlocked countries in South America and the other?
 
</strong>Michael Hingson ** 18:40
Yeah. Right. Yeah, there's a lot of water around South America.
 
<strong>Nick Bayard ** 18:46
Yeah. You know, and, unfortunately, if Paraguay has not been, as that benefited from a lot of the natural resources on the continent, partly due to the, you know, the history of war, there was a major war that Paraguay found itself in against Brazil, Argentina, and Uruguay, and it just turned into an actual massacre of genocide. It was, I think it was just after the US Civil War ended, or it was right around that time, and something like 80% of all boys and men are killed. And then the country shrunk. And then it was President Rutherford B. Hayes who brokered an agreement to give Paraguay back some of its land and so there's actually a county in Paraguay called President Hays County or it's been caught, but as they didn't they i Yes. And so I saw more busts and sort of recognitions of President Hayes in Paraguay than I ever expected to see anywhere. It's really interesting.
 
</strong>Michael Hingson ** 19:57
There's a historic fact I didn't know Cool. And that's, that's a good thing. And and we do have a Paraguay today. And so you spent time in the Peace Corps there, which is always a good thing.
 
<strong>Nick Bayard ** 20:10
Yeah. And it was, it was interesting to go and realize that Spanish wouldn't help me very much. I spoke a little bit of Spanish. I got there. But the Peace Corps trainer is quickly put me into a class to learn the language, quad knee, which is the language that most Paraguayan speak most of the time, and the class itself was taught in Spanish. And so I was just really having a hard time with that one, because I sort of it sort of felt like, you know, trying to use tweezers with oven mitts on it's like, I barely know what you're saying, I'm supposed to understand it enough to, to learn a whole new language, it ended up working out really well. But I ended up learning it very well, very, very, very fluently,
 
</strong>Michael Hingson ** 21:02
but but those first few months were pretty rough. Well, there's nothing like immersion to force you to learn something, which is going back to what we talked about, as far as giving yourself reminders to take time to think about life. You know, it's all about immersion.
 
<strong>Nick Bayard ** 21:18
Yeah, that the other really surprising thing that happened when I was first arriving in Paraguay was I was I was just starting to go bald. And I was dealing with all the emotions around that. And having a hard time with that, and, and some of the folks in my community where I was training, would ask me about it, and prod me about it, and even make fun of me about it. And so I, I realized, okay, if I'm gonna be able to have a snappy comeback or something, I've got a, I got to figure this out, because I just, I'm having a hard enough time with this already. And just to have people kind of prodding me in on something that I'm sensitive about, you know, I, I need to learn to communicate here.
 
</strong>Michael Hingson ** 22:03
Also a good way to maybe pick up some more jokes for a future radio program.
 
<strong>Nick Bayard ** 22:09
Yeah, exactly, exactly.
 
</strong>Michael Hingson ** 22:12
So what did you do after the Peace Corps?
 
<strong>Nick Bayard ** 22:15
Well, I came back to the US and wanted to be in DC, because that's where a lot of international development work was, was based, but actually ended up working for a nonprofit that develops high quality preschools in low income neighborhoods, called appletree. Institute, and help help them raise money and develop new schools. In areas where there hadn't traditionally been been very effective schools. And, you know, it was there that I really learned how to how to pitch an organization to funders. It was a, it was a fundraising role. And so that was really valuable for me, because I got to really understand how, you know what, what's compelling to people who might want to give and what is fundraising other than really giving somebody the opportunity to support something maybe they didn't know that they wanted to support. So I came to really enjoy fundraising and realize that if it's for something that I care about, it's it's a great opportunity for me and for the people that I connect with to to make the world a better place.
 
</strong>Michael Hingson ** 23:30
Yeah. How long did you do that?
 
<strong>Nick Bayard ** 23:33
I was there for two years. After about a year and a half, I felt like, Okay, I've kind of plateaued in this role, I'm going to apply to grad school, I got a very good score on my GRE and a friend of mine and her dad told her the score, and she said, you could go to Harvard. And I had not thought of that before she said it. And it sort of got the wheels turning, like maybe see what see what Harvard has gone on. And they had a master's program and Public Administration and International Development, which was really appealing because it was quantitative, heavy. It focused on economics, which everybody in international development just kept saying, you know, you got to have that foundation. And it ended up you know, being a program that the math was so advanced that it was sort of like being hit with a ton of bricks for the first year. You know, and then after the after that first year, I get into take more courses on, you know, things like public speaking and leadership and negotiation and writing, you know, the stuff that now feels a little bit more practical to my day to day, but it was actually that was where I met my wife and so I'm especially glad that that was worked out the way that it did because it completely. It completely, you know, formed every every moment since, you know, since I met Cydia, my wife. So that's probably the most valuable thing I got from Harvard.
 
</strong>Michael Hingson ** 25:18
Well that makes makes a lot of sense. So you got your master's degree was she in the same program,
 
<strong>Nick Bayard ** 25:23
she was in the School of Education getting she was getting her second master's degree. She had gotten a master's degree from the school for international training. And this master's degree was in learning and teaching at Harvard Graduate School of Education. And everybody at Harvard was just kind of blown away by her and what she knew about learning and teaching. Because she'd done it for so long understood it so well. And I think a lot of her classmates more and more from her than they did from some of the professors, to be honest. So she's she, she really understands how people learn better than anyone I've, I've met. And she's she's really helped me whenever I've given a training or had I sort of convey a concept to a group. Well just
 
</strong>Michael Hingson ** 26:16
give her permission to remind you every day to take some time to meditate and think about life. And I bet you'll have the habit in no time. I bet you're right. Wives, wives do that. And that's a blessing. So sure. So they're, and all that math. Well, everything needs math in one way or another. But I can appreciate the fact that once you survive the math, and sometimes I wonder when, when colleges and universities do those things that you don't expect, like in a program, like you're thinking of giving you so much math, or when I was at UC Irvine, the people who went into the bioscience program, before they got to the point of being able to take all of the regular bioscience courses other than introductory courses, they had to take a year of organic chemistry. And a lot of the people in the biocide program, we're gonna go into med so they were kind of pre med and all that. And what what happened is that people who enrolled in the biocide program at UC Irvine, I know the first year I was there, 1600 people enrolled. And there were 200 left by the end of their sophomore year, because organic chemistry and other courses like that weeded them out. And the bioscience department was very deliberate about insisting that you have to do all that before you can go on, even though and the reality is, of course, you would use that organic chemistry. But still, before you can get to the real practical stuff, you've got to be able to deal with the theory. So kind of wonder if they were doing that at Harvard, if that was part of the logic.
 
<strong>Nick Bayard ** 27:54
I wonder, you know, there's, you know, you wonder how sadistic some of these design these programs. One of the things that, you know, I feel like our program at Harvard does, you know, as it is it signals to folks who know about that degree, that you can do something very intense and difficult. Even if you don't end up using a lot of the hard skills, you know, that you you worked on there. So that's, that's been valuable for when folks know about that degree program. Anybody who's been through the Harvard Kennedy School will, I think set up a little straighter when you tell them that you have an NPA ID is that's that's the one that it's really the you know, the gut punch, especially in that first year.
 
</strong>Michael Hingson ** 28:45
Yeah, well, you survived it and you moved on, what did you do after you got that
 
<strong>Nick Bayard ** 28:50
degree? I actually spent a year working on music and recognize that like, there probably wouldn't be a time in a transition period when I'd have the opportunity to, to pursue music was something I've always loved and always done for, for, you know, just a full time thing for a while. And so when I when I met Cydia, she had been with our oldest son at the time, she'd come over as a single mom with her son, Wally, to Harvard, they kind of upgraded everything and came to Cambridge. And when I met Cydia, qualia was 10. And so we kind of became a family unit pretty quickly. And obviously when you know when to do it, and I got married, and so one of the things that came of that time we were living in DC was city I said, Why don't you write a children's album? And all of a sudden, all this music just started coming out of me, inspired by my conversation was with a query. And so it was really quite a fun time to, to be able to talk to him and understand his worldview and then write some music based on what I learned. And we, we ended up recording and producing this album together called wishing well. And it became pretty popular on the children's radio stations. And Wally and I were invited to be showcased performers at the world's only at the time Children's Music Conference. kindy calm, and at the time, we were the only act that had an actual kit, and you know, in the group, so that was quite a special time. And you know, we moved back out to cometa to put a trailer back in his his school he had been in, but we stayed on the East Coast for a year and did music and, you know, made some memories.
 
</strong>Michael Hingson ** 30:54
What good memories Wow, that's pretty amazing. I'm going to have to go look for the album.
 
<strong>Nick Bayard ** 31:00
Yeah, it was it was a surprise. To me, I had never thought of writing or recording children's music till Cydia suggested it. And I've, you know, I loved music as a kid Rafi has always been a hero of mine. And things kind of came full circle when I had a chance to take. Now our two youngest kids, we have four and a six year old to see Rafi alive. Just before the pandemic hit, we had a chance to meet him and give him a hug. And it just the you know, the the waterworks were turned on I it was more emotional than I expected it to be he so what did you do after music. That was we came out to Tacoma. And I was basically, you know, trying to figure out my place in this community and had a lot of meetings with folks and learned about an opening for the director of a social service organization that was working to support youth and young adults who were struggling with education and employment or housing, mental health, substance use disorders. And getting that job and really trying to build this thing into something that was, you know, trusted by young people and offered as many services as we can offer in one place. Because the young folks that have been burned by institutions are a lot less likely to trust institutions. And so we, as an institution could could help start to rebuild that trust a little bit by creating a space where people were, were welcomed and felt accepted, felt represented, and really could could be put on a path towards success, then we can make a big difference. And so it was a it was about as there for about five years, and we were able to increase mental health services on site, we were able to expand the the housing options for young people experiencing homelessness for our county. And we're able to really start the conversation around how institutional racism in the nonprofit sector is, is making our nonprofits not only in some cases, not effective, but in other cases, actually, the perpetuators of harm and so that's, that's something that I'm really pleased came out of that experience was was an opportunity to lead some of those conversations and be part of some of those efforts to to make it tough to make a change in the sector in terms of racial equity.
 
</strong>Michael Hingson ** 33:56
What made you go out to Tacoma in general,
 
<strong>Nick Bayard ** 34:00
well Cydia and equate my my wife and oldest son before I met them, they had been here my wife was born in eastern Washington and grew up in Tacoma. And so they had had they had a wife here before they went east to, to for city to get her second master's. And so we, you know, quaintly had his friends back here and I liked what I knew of Washington and so we decided to come out here and start a life together as a family. Less snow than the East Coast. Yes, sadly for me, but happily for much others in my family, who aren't as as big snow fans as I am,
 
</strong>Michael Hingson ** 34:47
but still get to snow.
 
<strong>Nick Bayard ** 34:49
We can. That's true. That's true. But it's a wonderful place to raise a family just because it's it is like you said you can get to almost anything Whether it's you know, the city, whether it is performing arts, venues, nature hikes, mountains, rivers, lakes, the ocean, you know, it's just, it's just great. And it's sort of like the home that I never knew I wanted.
 
</strong>Michael Hingson ** 35:20
And I'll bet being in Washington, you even know where Gonzaga University is where everyone else only knows once a year during basketball season.
 
<strong>Nick Bayard ** 35:28
That's right, we have some fierce, fiercely loyal folks, you know, in those, you know, in those in those fights, and I try to stay out of it. Yeah, the sports. The sports debates,
 
</strong>Michael Hingson ** 35:45
I had the honor of being invited to speak at Gonzaga several years ago, it was a lot of fun, and very much enjoyed being up there. So that's great. I've spent a lot of time around various places in Washington, which is always a good thing. We love Washington. Although we we love Victorville where we are we love it, especially because our house is very accessible, we built the house so that it's accessible for my wife. And so we can't complain. And then as you said, working at home, you know, you have all the things that you got to do. But we can create schedules and set it up to work, right. So it works out very well for us. So we're, we're pretty, we're pleased.
 
<strong>Nick Bayard ** 36:25
That's great. I'm curious if you, if you have any reflections on, you know, the people in Washington versus the folks where you are, one of the things I learned when I came out was that, that there's just sort of this, this norm of, it's okay to just start talking to somebody without even sort of an intro, sort of like you'd be at the supermarket and you can just, you can enter the middle of a conversation with somebody you've never met. I don't know if that was your experience when he came out here.
 
</strong>Michael Hingson ** 36:55
It was, and there are parts of California where you can do some of that. But I think the whole world is changing, we're getting to be such a polarized world, because of things that are happening in politics, that shouldn't happen, that people aren't talking to each other nearly as much as they used to, I don't know whether you're finding that out there. But we are seeing a lot more of it down here than we used to,
 
<strong>Nick Bayard ** 37:19
I find myself a lot more closed off. For a couple of reasons. One being, I still mask most places I go. And I also wear hearing aids. And so the combination of the mask and hearing loss, and, you know, just the mechanics of that, and then if somebody else is wearing a mask, it makes it really hard for me to, to hear what they're saying. Because I can't read their lips. And at the same time also, like, being a little bit wary of, you know, being around folks for too long and close environments. We've been lucky with COVID we haven't, haven't had it, but just, you know, I'm looking forward to, you know, science, figuring out more about how to how to prevent it, how to treat it, how to deal with long COVID, that kind of stuff. So yes, I've I've not been as gregarious as I think I always used to be. But I hope to get back to that at some point.
 
</strong>Michael Hingson ** 38:21
We have stayed pretty close to home, I've traveled a few times to speak, done a lot of virtual things, but we stay pretty close to home, just because it is safer. And you know, we can cope with that we we are pretty good at being flexible about things changing. And when people talk about getting back to normal. That just is never going to happen. And I first thought about that after September 11. Because people kept saying after September 11 With all the things that were going on and government being closed for a week and airports being closed and all that and just all the discussions and people started saying we got to get back to normal. And it was very frustrating to me. And I finally realized that it was frustrating, because normal will never be the same again.
 
<strong>Nick Bayard ** 39:09
Right. Right. And and what opportunities do we have to identify what what was bad about the old normal that we can we can change. One of the I think real blessings over the last few years has been people have been forced or and invited, I think to to examine how they're spending their time, what they give their time and effort to. And I see people being bolder about pursuing what they love and spending more time with their families. And I think that's a wonderful byproduct of what's been a really difficult couple of years.
 
</strong>Michael Hingson ** 39:53
Yeah. And I hope that that trend will continue in that path. People will recognize that, and that companies and bosses and leaders will recognize that there's value in letting people do that, because it'll be much better for their mental health. Absolutely. Well, you ended up going at least for a while into city government in Tacoma, right?
 
<strong>Nick Bayard ** 40:17
I did, I was the assistant chief equity officer in the Office of Equity and Human Rights, which is charged with supporting equitable representation in the workforce. Making sure that our community outreach is is, is really robust, making sure that policies and procedures are equitable, and, and that they recognize the harm that's been done over over decades, you know, against certain groups, and so it's, it's an office that I have a ton of respect for, and I was really happy to be able to serve for for a couple of years. And it was really, I think, it's really valuable to, to go back and forth between different sectors to, to be able to keep fresh eyes on things, one of the things I really appreciate being able to do was being able to come into the government role with lots of grassroots community development experience, and having relationships with a lot of folks that a lot of the city employees didn't have. And so I was able to kind of be a trusted liaison for a lot of those groups and for city staff, and, you know, everybody's got their own path. But for me, being able to, you know, take that experience, somewhere where it can be of good use is, is important. And that's that's also, you know, translated to coming back to the nonprofit sector and going into public media now, is that I've got, you know, that perspective of what it's like to be in government and, you know, as as an entity that reports to, to voters and to community members in a, you know, in the way that in the way that our elections are set up, and the way that our community engagement set up. So it was, it was a, it was quite a valuable experience,
 
</strong>Michael Hingson ** 42:19
did you in dealing with all of the various issues and aspects around equity? Of course, everybody talks about diversity and so on. But generally, when they do disabilities get left out of that, did you find that you were involved at all or very much in dealing with equity from the standpoint of dealing with persons with disabilities and making sure that they get into the, to the workforce, and that were treated fairly, and so on?
 
<strong>Nick Bayard ** 42:48
Yes, there actually, prior to my arrival, there had been a long standing Tacoma area commission on disabilities. And most of the members of that commission, if not all, experience, pretty significant disabilities, you know, carry those in their lives. And so our office was charged with being the liaison for that commission. And so whenever there was, the commission would bring a concern or a policy proposal to the city come through our office. One of the projects that was underway that we helped move forward while I was there, was around accessible taxis. And it, it's a good, it was a good window into just how complex is policy challenges can be. Because, you know, the the elected officials that would have to get put put this into place, you know, had to figure out, we had to figure out how much it costs, we had to figure out where folks would need to go, we had to figure out what it would mean to retrofit a taxi company's vehicles. And then how Uber and Lyft and others will be involved with that. And it was it's a multi year process that's still underway. But what we did was we commissioned a feasibility study, so that we could get a clearer and clearer sense of what the cost and scope would need to be so that the elected officials could make a good decision based on that. Something else that commission accomplished was I'm really proud of, but I didn't have any personal part of this is that they had the council pass an ordinance to require closed captioning in all places of business, restaurants and so on. So somebody that's hearing impaired or deaf, would be able to watch TV watch a sports game and know what's going on in a way that they hadn't before. So I think the the bigger issues to tackle had to do with accessible housing and accessible streets And, and that kind of thing. And those are those that's ongoing work. Of course,
 
</strong>Michael Hingson ** 45:03
other aspects of all that that still don't get addressed very well are things that deal with with eyesight and things like Braille menus in restaurants. So we're, now you've got many companies that we in one way or another are putting kiosks in their facilities and McDonald's and McDonald's is now starting to make those kiosks talk or even accessible voting machines, so that a person who happens to be blind or low vision can go in and use an accessible machine to be able to vote independently. And there are just a lot of challenges like that, that continue to get left out of a lot of the discussions, which is unfortunate.
 
<strong>Nick Bayard ** 45:47
Very unfortunate. So a question for me is always how do how do we elevate voices like yours and and others? Who? Who oftentimes, I think the, the discussion is it the, the the attention is ends up going on, you know, the, the group or the person that can shout the loudest? Yeah. And so that's not that shouldn't be the case, it should be, you know, we should take a look at intersecting issues of privilege and access and figure out, you know, if, if we can redesign our system so that those of us who you know, have the most barriers, or have have an easy time of it, I think we'll all have an easier time of it, boy struck by the universal design concepts that make things accessible for folks with disabilities, but also make them easier to access for folks without disabilities. It's hard to argue against a lot of investment and that kind of change, I think.
 
</strong>Michael Hingson ** 46:54
And therein lies one of the real keys that is that, in reality, a lot of the things that might make life more inclusive for us really would help other people as well. But so many people emphasize just one thing that it makes it more of a challenge, like eyesight, you know, so even and one of my favorite topics I've discussed a couple of times on this podcast are the Tesla vehicles were everything is really driven by a touchscreen. And to use not only voice input, what voice output is limited or non existent, there is some voice input to be able to do things. But I as a passenger in a Tesla can't even work the radio, because it's all touchscreen driven. That's really lovely. Except that whoever does it, and the case of a driver, a driver has to look at the screen. And yes, you do have some other capabilities of the Tesla helping with driving. But the reality is that with the state of technology today, people should be watching the road. And we've got the technologies to allow us to use other senses. And we don't do it nearly as much as we should. We have not and we have not embraced in inclusive mindset yet. And when we do, then a lot of the questions that people may have and the concerns that people may have will go away, because they'll realize that what affects some will really help everyone,
 
<strong>Nick Bayard ** 48:28
for sure. I think part of the part of the reason we get stuck on some of these things is that we tend to think about things in either or terms like either either you support blind people, or you support immigrants, or you support people of color or you support the LGBTQ community. And there's these like saying these soI completely separate projects is a recipe for complete failure to make anything change. And I think what we we need to recognize is that every group contains elements of every other group. Correct. And so helping helping one group fully is going to help other groups in different ways and thinking of ways that we can invest in those, you know, in the middle of those Venn diagrams, so that so that everybody benefits. Right.
 
</strong>Michael Hingson ** 49:30
Well, so you worked in government, and then how did you get to bird note from that?
 
<strong>Nick Bayard ** 49:35
Well, I've always loved birds and been fascinated by their behavior, their anatomy, their resilience, and had had taken some ornithology masters levels classes. I when I was out in Wyoming, and, you know, it hadn't been at the front of my mind. You know, since I started family hadn't been out bird watching too much. But then I saw that, you know, the executive director job at burnout had opened up. And it was interesting to me because I didn't realize that bird note itself was independent of radio stations. As a listener, I always thought the burden out was just part of our either part of our local radio station or part of NPR. But in fact, it's an independent nonprofit. And so it, it took me seeing the job opening to understand how the organization was set up. And all of a sudden, it I was just very excited about that opportunity. Because, you know, I'd had nonprofit leadership experience, I love birds, I love the burnt out daily show, and the long form podcasts that burned out, produces. And it it seemed to me that it was just a great next step, in terms of in terms of getting to know a new field of public media, in terms of being able to take some skills I've learned elsewhere and apply them. And it was, you know, it was it was a job where I didn't know anyone going into it. And so, you know, a lot of people and myself included, you know, get jobs through, you know, a personal connection, introduce you to somebody, and then you go through an application or interview process. With burnout, it was it was first time recently where I just applied and was invited to interview. And so in that way, it was, it was gratifying, just not that I, you know, not that there's anything wrong with, you know, having those connections, but, you know, it's It felt good to just apply and just on the nature of what they saw, have them give me a call and,
 
</strong>Michael Hingson ** 51:58
and asked me to, to interview. And the rest is sort of history.
 
<strong>Nick Bayard ** 52:05
That's right. That's right, as coming up on one year and November.
 
</strong>Michael Hingson ** 52:08
So tell us a little about bird note, I'd appreciate knowing more about what exactly the organization is, what it does, and so on.
 
<strong>Nick Bayard ** 52:17
Sure, we're an independent public media nonprofit organization that's been around since 2005. And it it started really, as a as a radio program under the auspices of Seattle Audubon. And eventually, after a few years it, it became its own nonprofit. And it started really with this vision that the founders vision was to produce a short, sound rich audio experience for radio listeners about birds. And it's just become a really beloved institution in the areas where it's broadcast. And it it's now we've got the flagship show is the minute 45 second show, copper note daily that broadcasts in about 250 public radio stations across the US. We've got long form podcasts, those are called threatened and bring birds back. And we do virtual events and things that most listeners know us for burning out daily. Because that's our biggest audience. We've got, we think around 5 million daily listeners to that show. And so what's really powerful about that, is that we're able to, I believe, create a mindset shift for all of those folks, in terms of inviting them to slow down, pay attention to nature, learn something amazing about birds, and hopefully get inspired to spend more time with nature, with birds, and to the point where we hope we inspire action. For conservation, whether that's something simple, like the way that you live your life, the way that you set up your bird feeders, the way that you turn off your lights during migration season, those kinds of things, all the way up to advocating for more federal legislation for conservation. You know, we hear from listeners that we we have changed their lives, which is really amazing to hear that we've inspired people to to pursue careers in ornithology bird science, that we have helped people with mental health. People say that the show calms them down. It's something that they look forward to every day. And I think the really, really big opportunity we have is to continue showcasing and diversifying people from every background on the show and stories that reflects different kinds of knowledge. folks that aren't, you know, this the the typical profile of somebody who's been centered a conservation over the last 100 years. white male, able bodied person recognize that every group is connected to burns and has a love of, of burning in the outdoors. And we have an opportunity to elevate those stories that haven't been elevated, you know, over over our country's history, which is, I think, very powerful.
 
</strong>Michael Hingson ** 55:20
So what is the typical one minute 45 second show, like what happens?
 
<strong>Nick Bayard ** 55:27
Well, sometimes we we start with our theme song, which I'm not going to attempt to recreate with my voice here on <a href="http://burnout.org" rel="nofollow">burnout.org</a>. And hear that it's a it's a very short, little, just very catchy, you know, couple of seconds thing and then you'll hear the narrator say, this is bird note. And then you'll hear the sound of birds usually, and the narrator will talk you through what you're hearing. And well explained something about the birds behavior, something that we you know, we're learning about the birds something that scientists have just figured out, that kind of thing, then we'll take you back to the sounds of the birds, and then maybe one or two more pieces of information. And then from time to time, well, well let folks know what they can do to to learn more or to connect or to you know, to to make a difference for birds. This morning show was about the white Bennett storm petrel, which is a seabird lives off the coast of Chile and Peru. And it lives most of its life just over the water. And it took scientists eight years to figure out that this storm petrol actually nests about 50 miles inland and the desert and part of the continent that people describe as looking like the surface of bars. So anytime we can, we can drop in some surprising fun tidbits of information for our listeners, we love to do that too. So is bird node, a standard 501 C three nonprofit it is. And if you've got a burden <a href="http://on.org" rel="nofollow">on.org</a>, you can learn more about how to get our email list, which gives you a sneak preview of all of our daily or weekly shows. You can support bird note, we, we we rely on the generosity of listeners to do what we do. And so, you know, unlike a radio station public radio station, which does a fun to drive every couple of years, or sorry, a couple times a year, we we are asking listeners over social media and have our email list to support us with gifts. And we're fortunate to have a lot of generous listeners who donate monthly and who give annually. And one of the services that we've created is something called Bird note plus, where you can subscribe at a different level of monthly giving to get ad free podcasts and get access to special events and get early access to shows and so if there any podcast fans or bird lovers out there that want to check out bird note plus, I would encourage them to do that.
 
</strong>Michael Hingson ** 58:19
I would as well. It it sounds like a lot of fun. I have not I guess either been up at the right time or whatever have not heard bird no daily here so I'm going to have to go set up a reminder to go listen on the website, I guess every
 
<strong>Nick Bayard ** 58:34
day. Please do. Yes, you can subscribe anywhere you can podcasts, you can subscribe to the sempurna daily, something that's really exciting as we just launched burnout en Espanol. So it's our first dual language production. So there's a new podcast feed for burnout and Espanyol where it's it's the same experience of the English burden on daily but in Spanish and speaking with folks in and in it throughout the Americas that are doing conservation work. In conversation in Spanish, it's, I think a really great opportunity for us to broaden our audience throughout the Americas. And then our our long form podcasts you can also find anywhere you get podcasts or bring birds back is is I think there's just a really special program that's hosted by a woman named Tanisha Hamilton who models her entry into birding and you just feel the enthusiasm and excitement as she gets into this and talks about things like what it's like to be a black woman birder what it's like to find your own community and birding. You know, how do people with disabilities? What are some of the technologies that they can use to get out and look at birds there and then there are different sort of species specific Two episodes, one of the really popular ones is about the purple Martin, which, which has an amazing history of interplay with with Native American communities and, and carried forward today where people will become what they call purple Martin landlords and create houses for them and just it's just a great story. Great, great program. And then our we have a field based long form podcast called threatened, which is hosted by already Daniel who's on NPR science desk now, and that's about going to the place they're doing in depth work to understand the conservation challenges birds are facing. And so that that podcast is coming out with new episodes in January, focused on Puerto Rico and island habitats. We just wrapped up the season on Hawaii, which was, which was really fascinating.
 
</strong>Michael Hingson ** 1:00:57
Well, I, I'm gonna go listen, I It will be fun to go do that. Well, if people want to reach out and learn more about you and burden on I assume they can go to bird <a href="http://node.org" rel="nofollow">node.org</a>. But how can they contact you and learn more?
 
<strong>Nick Bayard ** 1:01:11
Sure they can. They can email me directly at Nick B. At bird note dot org. Always happy to chat. If it's a general bird note inquiry, you can email info at bird <a href="http://note.org" rel="nofollow">note.org</a> We get a lot of people writing in with bird questions. You know, how do we get burned out on our local radio station, that kind of thing. We love to hear those kinds of questions because it helps us connect with new audiences and new radio stations. And, you know, I'm hopeful that we can grow the broadcasts range of Berto because right now we brought about 250 radio stations. But if if we were to, you know, get broadcasts on some of the bigger stations, we could double or triple our audience overnight, which would be, which would be amazing. And it's just a minute 45 seconds. So it's not exactly like a huge investment. I understand that, that time is a finite resource on radio, but I just I don't think there's any good reason why every radio station shouldn't play Burnin Up
 
</strong>Michael Hingson ** 1:02:18
is short Is it is it makes perfect sense to do. Well, I, I find it fascinating and I hope everyone listening to us today will find it fascinating as well. And that they will reach out to you I think it will be beneficial. And as I said, I'm gonna go make it a habit, I think I can easily do that minute and 45 seconds is just not that long. It's not a big ask just and it's such a such a joyful
 
<strong>Nick Bayard ** 1:02:47
show. You know, I came into this job as a huge fan, and just have become an even bigger fan, just, you know, getting under the hood and understanding everything that goes into developing creating and producing these shows. So I just feel really lucky to be doing what I do and lucky to have the chance to try to share it with as many people as I can and lucky to ask people to write us check some of sign up to God because that's that's what, that's what keeps us producing the stories and what what allows us to keep growing?
 
</strong>Michael Hingson ** 1:03:27
Well, I'm gonna go check out bird <a href="http://note.org" rel="nofollow">note.org</a>. And a little bit more detail. Do you know if the website designer paid any attention to or spend any time making sure that it's accessible and put an accessibility kinds of elements to the site? And or do you know if they've done that?
 
<strong>Nick Bayard ** 1:03:42
We've done a, we our web developer ran an accessibility audit. I need to dig into the details around which aspects are good and which are bad. They told us we got a 91% score.
 
</strong>Michael Hingson ** 1:03:58
That's pretty good.
 
<strong>Nick Bayard ** 1:03:59
I think yeah, I think it's pretty good. That's you know, there's always, always room for improvement. One of the things that we were early early adopters of is the the transcripts of every episode on how to be really descriptive in those but I know that we've got got work to do and would welcome any, any feedback you have for sure when you when you go and check it out.
 
</strong>Michael Hingson ** 1:04:26
We'll do it. And I will definitely communicate either way. Well, Nick, thanks again for being with us. This has been fun and fascinating. I hope you've enjoyed it and and we really appreciate you coming on and we hope you'll be back and update us as burnout progresses.
 
<strong>Nick Bayard ** 1:04:44
Well, thanks so much, Michael. And I just want to say I'm really inspired by you and your story and I was just thrilled to hear from you and get the invitation to talk. So it's been just a really wonderful Expo. grandson a great honor to be able to chat with you today.
 
</strong>Michael Hingson  <strong>1:05:03
Well, my pleasure as well. And for all of you out there listening, please reach out to Nick, please learn more about bird note. And we hope that you'll give us a five star rating wherever you're listening to the podcast. We really appreciate you doing that. I'd love to hear your comments, please feel free to email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> A C C E S S I B E, or go to our podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. But either way, I would appreciate your five star review would appreciate your comments. And Nick, for you and for everyone listening if you know of anyone else who you think ought to be a guest on unstoppable mindset. We'd love to hear from you about that as well. So thanks for listening. And Nick once more. Thank you very much for being a part of us today and our podcast. Thanks so much.
 
</strong>Michael Hingson ** 1:05:55
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Bird and BirdNote Advocate with Nick Bayard</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f950d5fb-8e43-4415-bb1d-b4203110265f.mp3?source=rss&amp;ext=asset.mp3" length="44772696" type="audio/mpeg" />
<itunes:episode>96</itunes:episode>
</item>
<item><title>Episode 95 – Unstoppable Story-Teller and Social Influencer with Sentari Minor</title>
<guid isPermaLink="false">https://pinecast.com/guid/1694069a-24c3-4ae6-8de0-ea93f6a84687</guid>
<pubDate>Tue, 24 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:02:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/626f34e9-dd7e-4d5d-8e1e-a70b92e4694c/UM095-Sentari_Minor-Coverart.jpg" />
<description><![CDATA[<p>Our guest on this episode of Unstoppable Mindset is Sentari Minor. Mr. Minor, a Phoenix native grew up learning to be a storyteller and writer. As he explains, today he uses his ability to write to communicate and help CEOs to learn more about philanthropy, policy, and driving social impact in their spheres of influence.
 
Two years ago Mr. Minor joined EvolvedMD as its head of strategy. EvolvedMD works at the forefront of the healthcare industry, among other things, combining the work of practicing physicians and therapists to better help patients especially, where both a physical issue and a possible mental or emotional crisis may be contributing to the same illness. He will tell us some stories about his current work. Even in the time of Covid, his company’s cadre of workers has grown from 10 to several hundred. Sentari’s work recently earned him a place on <em>Phoenix Business Journal</em>'s prestigious “40 Under 40” list for 2022.
 
As usual, our guest inspires both through his stories and his work. I trust that you will find Mr. Minor’s time with us beneficial and informative. Most of all, I believe you will find his work shows that he legitimately is unstoppable and a good example for all of us.
 
 
<strong>About the Guest:</strong>
Sentari Minor is most passionate about bringing the best out of individuals and entities. His love languages are strategy, storytelling, and social impact. As Head of Strategy for evolvedMD, Mr. Minor is at the forefront of healthcare innovation with a scope of work that includes strategy, growth, branding, culture, and coaching. His deft touch recently earned him a place on <em>Phoenix Business Journal</em>'s prestigious “40 Under 40” list for 2022.
 
Prior to evolvedMD, he advised prominent and curious CEOs and entrepreneurs regarding philanthropy, policy, and driving social impact as the Regional Director of Alder (Phoenix, Dallas, San Francisco), and strengthened social enterprises as a director at venture philanthropy firm, Social Venture Partners. When he’s not busy making change, Mr. Minor enjoys health and fitness, engaging issues on social media, exploratory writing, and spending time with the people who make him smile.
 
<strong>Ways to connect with Sentari:</strong>
 
Website – <a href="https://sentariminor.com/" rel="nofollow">About Sentari Minor</a>
Medium – <a href="https://sentariminor.medium.com/" rel="nofollow">Sentari Minor on Medium</a>
LinkedIn – <a href="https://www.linkedin.com/in/sentariminor/" rel="nofollow">Sentari Minor on LinkedIn</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
Well, hi there, wherever you happen to be today. And I am Mike Hingson, host of unstoppable mindset. We're glad you're with us. And we have a guest today Sentari Minor, who will tell you that his passion is trying to be bring the best out of individuals and entities. And I'm gonna be very interested to hear about that and all the other things that that you have to talk about. So welcome to unstoppable mindset.
 
<strong>Sentari Minor ** 01:47
I'm excited to be here. Thanks for having me.
 
</strong>Michael Hingson ** 01:50
Well, what's our pleasure? Tell us a little bit about you kind of go back to the beginning. And you know, what your roots are and how you got a little bit of where you are today in schooling and anything else like that that you want to throw in,
 
<strong>Sentari Minor ** 02:02
man. So just back to the beginning. That takes the first hour, right? I'm trying to that is a that's a lot, but I'll try to I'll try to condense it into something that's five minutes or less. So I guess super excited to be here. So I am a Phoenix native. I grew up in Phoenix, Arizona, which has grown so much essence when I was a little kid out. So I grew up here in Arizona, and was always a very, very interesting kid. I did a I did a a storytelling session. There's this group called the whole story that got together kind of six to eight Black Storytellers and just had them come on stage and like talk about something. And what I talked about was being like the first Black Nerd, as I put it before, it was cool. And so I was always just like a very interesting kid that loves school loved reading was pretty introverted, even though I'm naturally an extroverted person. And so I was kind of like an always an oddball, but in like, in a way that I loved and it was very embraced. So grew up in Phoenix, went to an International Baccalaureate High School, so a very kind of competitive High School. And there, I really got the bug for academics, and was really successful in that in that realm. And for those who are listening, you'll know that Arizona, great state, great state universities, but very, very big universities. And so I knew for me that for me that to thrive, I needed to find a smaller school, so I looked elsewhere. So I went to I went to college in Indiana, so I went to Phoenix, Arizona, one of the largest cities in the country to Greencastle, Indiana, a small rural town of about 10,000, to a university that was smaller than my High School at DePaul University where I studied English with an emphasis in creative writing. So I thought I wanted to be a writer, a journalist. And turns out I do a lot of writing in my current career. So that background served me well. But after college, I've always worked a lot in the social impact nonprofit space is done everything from program management, to program development to a lot of marketing, communications, and fundraising. Actually, I think where I hit my stride was working for a firm called Social Venture Partners, where I worked with nonprofits, social impact organizations, and also donors to really build capacity in organization. So folks that are really passionate about their mission, but just need a little help on how to support that mission from an infrastructure standpoint. So I got to be the director of that firm, and we had a lot of wonderful people and help a lot of really impactful organizations. Following that, I joined a group called Gen X, which has now been rebranded to older and that the mission of that organization was to really take purposeful leaders so owners, entrepreneurs, CEOs, and provide them the education and kind of the space to work really figured out how they wanted to leverage their networks and their kind of expertise and influence to make a better world for the next generation. And so that looked like curating content on education, economic opportunity, national security, facilitating these really, really intense dinners on how Jeffersonian dinners on just topics of the day, doing a lot on policy during London philanthropies. So I had a cohort, a cadre of about 30, CEOs in each of the markets that I ran, which was Phoenix, Dallas and San Francisco and got to just see a lot of really impactful and powerful people that play. And I learned a lot from them on a lot of things. But out of that one of the CEOs that was part of that group is the CEO I work for now. And the company that I'm with as head of strategy at evolved and D, and we integrate behavioral health into primary care. So we put a therapist where you would, where you get your primary care. So where your doctor OBGYN, we embedded therapist right next to them, so they can work on your pair together to some great clinical outcomes. So I've been with this company for two years, and it's been amazing learning a lot about the healthcare world, learning a lot about building a strategy for a company that when I started was about 10 employees will be at 100 by the end of the year. So really privileged and honored to be part of an executive team that's growing very quickly, and part of a solution to a growing problem. And that's me. So that's from when I was a kid out to today.
 
</strong>Michael Hingson ** 06:33
How many years is that?
 
<strong>Sentari Minor ** 06:35
That is 30, I'll be 37 in less than a month, October?
 
</strong>Michael Hingson ** 06:41
Well, you, you summarized a lot in a fairly short amount of time. That's pretty cool. What made you decide to go to a small school as opposed to one of the bigger schools like Arizona, Arizona state and so on,
 
<strong>Sentari Minor ** 06:54
you know, I just liked I just knew that I wanted a little bit more kind of direct education or rather direct instruction. So you're there. You have a there's an estate great again, great schools, but a lecture hall with 400 kids was just never going to be my thing, right? I, I went to a kind of a school within a school. So we had a cohort of same kids from freshman through senior year of high school. And I wanted that kind of that kind of vibe. And I also knew that I wanted to just really have some time to understand what I really wanted to do. I went in to college as like an econ. Econ major, and then quickly pivoted that to English. And I don't know if I would have done that at a larger school, but I love the small. The small school, but my senior year of college, I had a history class with four students, which is great, right? Like you have deep, deep conversations about a lot of things. And so I enjoyed the smaller schools. Yeah.
 
</strong>Michael Hingson ** 07:55
Well, I know that I read a book. Well, you may have read it, you've may have heard about an David and Goliath by Malcolm Gladwell, you're not. And he talks about fitting into different places. And he talked about the very subject of a lot of people want to go to these big colleges like Harvard and so on, when really their disposition and maybe their talents would be better. By going to a smaller school, he put it in terms of being a fish, big fish in a small pond, rather than being a smaller fish in a huge pond, where you don't get the same level of what you need. And I know for me, personally, I very much enjoyed going to a smaller school, at least at the time, UC Irvine back in late 1960s, early 1970s. We had I think, 2700 students the year that I enrolled, that was the fourth year of the school, and it was so much better having a small amount of people.
 
<strong>Sentari Minor ** 08:52
Right now you see your friends a huge squat. Well, in my mind a huge school.
 
</strong>Michael Hingson ** 08:56
Yeah, well, now, I don't know, I think the population is about 28,000. So it has grown a little bit. Yes, quite a bit. But you, you've you've evolved into this, this person that loves to, as you said, bring the best out of people. What, what drove you to do that, as opposed to sticking with English and just writing or telling stories? Well, yeah, let me let's start with that. Yeah, that's
 
<strong>Sentari Minor ** 09:20
a good question. I think, um, I think for some reason, I think it's probably mostly around like, I the thing that bugs me the most is inequality and injustice. And so I've always been drawn to the social impact sector. So doing good has always been like a through line in my life. And so, for me, doing good looks like helping and I think most of my career, you'll see has been helping leaders. So people of influence, kind of figure out how they can help others and so I've been really good at the coaching the advising that being a thought leader in spaces and rooms where folks are looking to me to kind of guide them on what that looks like. And it's been really I think it's been so rewarding to see you know, a see Have a company or someone that helps a brand learn from me and say like, this is the strategy we're going to use, either in our corporation or in our person in my personal life to, to launch this, this platform of kind of just social good. And I just love, I love that. And I think I had a really good time, I think I've been successful and building a brand around me kind of thinking, I think people come to me to want to figure out how to better themselves from like, a social impact standpoint. And it's been really, it's been really, really wonderful to kind of create, create that ecosystem around me.
 
</strong>Michael Hingson ** 10:36
Well, have you? Have you been able to use your your English in your writing as you go? Because obviously, you're not writing books and writing stories all the time and doing that? Or are you
 
<strong>Sentari Minor ** 10:47
know, so that's really, I think, one? I think it goes back to your question that you just asked, I think a liberal arts education actually helps you become just a much more rounded, well rounded person. So I think for me, I was able to come out of my years at at DePaul just learning how to think and like how to think critically and understand like problems and and synthesize them. So whether it was English or econ, I think I would have had that kind of same mindset or me, I think, also, what is what is becoming? Well, there's a lot of research around it, what is becoming more abundantly clear is that the the ability to write, to communicate, to really have a compelling arguments, which comes from having a background in English, or journalism is so invaluable. So for me, English, has helped me become a phenomenal writer, right. And then in my day job, I oversee a team that does our comms and content, and showing constantly the power of storytelling, and how that can compel someone to do something that is socially good. So I don't write stories or novels. But I do write all the time and then do coaching with my team on how do you take, take some words into a compelling piece of copy that drives someone to do to make a decision that can ultimately do good. So I use English every day. And I'm very thankful for that, that kind of the instruction and background that I have in it, because I think it's served me quite well.
 
</strong>Michael Hingson ** 12:15
And I think that's the real key. My background is in physics. And although I don't do physics, and I haven't really spent time doing physics. At the same time, the skills that I learned and the attitudes and the philosophy, I think make such a huge difference. In the way I approach thing, one of the one of the things I learned in physics is you always pay attention to the details. And it isn't always the way the numbers work out. But if the units don't work out with the numbers, there's something wrong. So if you want to compute acceleration, if you don't get meters per second squared in your units, or, or feet per second squared, then you've got a problem. And it's always a matter of paying attention to the details as much as anything else.
 
<strong>Sentari Minor ** 13:00
Love that sector. I've just wrote that down into the details. I love that.
 
</strong>Michael Hingson ** 13:03
So one of the things that I learned a lot was paying attention to details. And recognizing that there are a lot of ways to expand. I also agree that telling stories is extremely important. I've been in sales most of my life. And one of the things that I learned early on. And I don't remember whether it was just something that I figured out, or someone said to me was that good salespeople can tell stories that relate and I think I didn't hear that from someone. But I am a firm believer in it that the best salespeople are the people who can really advise, can tell stories, and relate. It isn't just pushing your product, especially if your product might not be the best product for an individual. And so that gets to another story. Yep. I agree about that. So it's it's telling stories is a lot of fun. And I always enjoy hearing good well told stories or reading, well written story. So it works out well. So you are obviously trying to bring the best out of in people and all that. And in my experience, usually something happens to people that kind of shaped their their life plans or whatever, did you have an experience? Or Did something happened to you really that led you to just choose the career path that you have?
 
<strong>Sentari Minor ** 14:23
No, I wouldn't say it links you the career path that I have. Because I think my career path has kind of been by happenstance, like I'm just really opportunistic. So what I would I would have set out to be at 22 was not what I am now and I don't think I think it's I think that's how people are most successful and how it works out that way. But I do think I can point to I've been reflecting on this experience where that might have shaped my values. And that would be so I so I came out when I was 13 which is really which is really a you know, beautiful experience. I luckily had a very supportive family. And a great support system. So my coming out story is not like a lot of coming out stories which are unfortunately, riddled with sadness, and just a lot of terrible things that come out of that. But I was always embraced for my sexuality, and that was something that I know a lot of 13 year olds don't get. But it also instilled just a competence in me from a very young age that I think happened, and helped a lot of the way that I've looked at the world, which is like to be unabashedly authentic. And I believe that one of my, I believe, admirable traits is just how authentic I am and how I show up for for people for the brands that I represent for the things that I do. And it was because I was so supported at that young age. And it taught me that like, the world is gonna view you in a certain way, no matter what, but it's how you how you overcome that, and how you manage and shape yourself around that, that is truly important. Because of that, I think I am able to go into spaces, go into companies go into these conversations with folks at a high level and really show up as myself and someone that is obviously very much passionate, very much caring, and just wants to do good. And I have to do the good because I know there are people like me that don't have the same that didn't have the same reaction to something that should be so beautiful, that I did. And I just want to make sure that all those folks as well as folks who have experienced any other kind of hardship are well taken care of too, and, and get to have that platform, because of what I do.
 
</strong>Michael Hingson ** 16:27
That's cool. And being authentic. Being authentic is as important as it gets, no matter what you do. And it's all too often that we see in the world, people who just feel they can't be authentic, or they don't want to be authentic, or they want to hide and it's great when you get to understand that that's an important thing. And bring that forward in your life. Because anyone you deal with is going to certainly recognize that it was when you're authentic, people know it and people know when you're blowing smoke.
 
<strong>Sentari Minor ** 16:59
It was so true. Yeah. And it just being authentic leads so much credibility to things. And also I think being authentic also means not being perfect. And I think people really resonate with folks that say like, this isn't going well, or I failed at this or you know, I don't have the answer. And I think I've always showed up to spaces and say like, I'm the first one to say like, I have no idea. But we can work on it together. And that's a piece of puffins being authentic, that is so, so, so important.
 
</strong>Michael Hingson ** 17:27
Yeah, it's really important to be able to do that I when I was a student teacher, I had a math class that I was teaching. And one of the students asked a question, and I should have known the answer. But for whatever reason I didn't. But what I said to him into the class was, you know, I don't know, I probably shouldn't know it. It's not that magical. This is freshman algebra. And I'm getting a master's degree in physics, but I don't I wouldn't know this. But I'll tell you what I'm going to do. I'm going to have the answer by tomorrow. And after class, my master teacher who was the football coach, so a real tough guy comes up to me. And he said, You don't know how much you scored in the way of points and how much adoration admiration you got from those kids, because you were honest. And you know, that's always been the way I am. By the way, the next day, I did have the answer. But the the young man who asked the question also came in him before I got to say anything, he said, I figured it out. And so I said, Alright, Marty, come up and write your answer on the board. Because being blind, I'm not a great Blackboard writer. And so I always chose a different student every day to write on the board. When we needed to do Blackboard writing. I had him come up and I said write it on the board. And it was great. And I know that I had an impact on him. Because 10 years later, I was at a faire in Orange County, California, the Orange County Fair. And this guy with his very deep voice comes up to me and he says, Hey, Mr. hingson? Do you remember me? And no, who are you? Because as Marty was his very high pitched young voice anyway, he said, I'm Marty, I met you and I was in your class 10 years ago. I remember who he was. That's so cool. Which was really cool. Well, you know, the very fact that you had a good support system and so on, was really cool. And you didn't probably go through a lot of the traumas that, that people did. But, you know, if I were to ask this out of curiosity, what would you like to have known at 10? That you didn't know, at 10 years old?
 
<strong>Sentari Minor ** 19:29
Oh, about that, huh? When I was 10, I think that the God I probably I would say this now, but that there's just so much of the world ahead of you and that like the gravity and weight of the quote unquote problems just aren't there. And people tell you that like your whole world, you have your whole world and so much life ahead of you and your gender, like whatever. But I wish I could go back and like the lessons like you don't have to have it all figured out. Um, all this stuff that in flux is going to change. You know, pain, it's only temporary, like, I think that'd be heavy for a 10 year old to understand. But I think hearing that as a 10 year old, like, if I could see me talking to my 10 year old self, that would be what it is like, there's just so much more that's going to happen than what's happening right now.
 
</strong>Michael Hingson ** 20:19
How about when you're older? When you're 21? What do you wish that you had known that that you didn't learn till later,
 
<strong>Sentari Minor ** 20:25
kind of what we talked about before that, like what you, your journey is going to be very different than what you think it is. So don't be caught up on like, what's your job and be don't be caught up on who you're dating or who your friends are, who your friends are like, Your journey is going to change so much. And you're going to be introduced to so many people that are going to push you and pull you in different directions that there's no possible way that the track you have all mapped out because everyone does it through on the track, you have all map that is ever going to kind of come to fruition and be okay with that. Like, it's actually great that it's not going to I wish I knew that then because I wouldn't have put so much pressure on myself to do quote unquote, the right things, I would have just let it be, which would have been super helpful.
 
</strong>Michael Hingson ** 21:07
The other side of that is that even if your path and your track go exactly as you thought they would, if you're open to to change, and you're open to listening to people, then it's only going to enhance whatever you do anyway,
 
<strong>Sentari Minor ** 21:21
I think that's probably an even better way of putting it like just be open to feedback and be open to really coaching and guidance. And now in my life, I have an executive coach. So therapists like these things would have been much more probably impactful at 21 than now because it's like, I would have I wish I would have had someone to tell me to like listen to other people more. I think that's actually a great point. Just listen to other people more.
 
</strong>Michael Hingson ** 21:45
Of course, the other side of it is of course a 10 You You knew everything there was to know. And then by the time you were 21 or 25, you're surprised at how much your parents learned, right? That's so funny. Oh, yes, it always happens. But it is. Life is such an adventure. And I've always viewed it as an adventure and really love that. It's an adventure. And I think that whatever we do, it's important that we think about it that way. Because having an adventure for life, even if it's what other people would call just sort of humdrum. And it's not very exciting. But if you can see the excitement and bring out the adventure in life, that just makes you a better person, it seems to me
 
<strong>Sentari Minor ** 22:33
Yes, I completely agree. That's Yes, that's a beautiful way of putting it.
 
</strong>Michael Hingson ** 22:37
Well, even with that. So do you have any kinds of things in life that you wish hadn't happened? Maybe that you regret? Does anything impact you with with that sort of thing?
 
<strong>Sentari Minor ** 22:47
Oh, there too. I think the big? Oh, that's a good question. I wish I would have spent more time with my dad, he, he passed when I was a junior junior in college. And we were just kidding, my mom's split when I was younger. And so we just never, like, we just were never very close. And I wish that I would have spent more time getting close because it was also it was kind of a matter of like, not even inconvenience. It was more so apathy. Like he was around, he lived in the same city, but like we never really got together. And I wish that there was more time that I got to spend with him because I think there would be so much more about myself that I learned about me. And so like when you do a lot of therapy you have you talked about your family of origin, right, like your parents and what you why you show up, the way that you do is always because of like how you're raised and your parents, it's up. And I wish I had like that data points from my dad to understand. So I regret not knowing him more.
 
</strong>Michael Hingson ** 23:45
Yeah, my dad and I had a close relationship. But even so, I wish we had more time to spend talking with each other.
 
<strong>Sentari Minor ** 23:55
Yeah. And then going back to, you know, when you're 10 that I think the what I wish I knew there is that also, while there's so much life ahead of you. Life is finite, like there's a will, there will be things that do end, and I wish I because when you're 10 you're like well, I'll get to it later or like I'll spend time later, and it just never came. And so that would also been helpful like that. And I think that as I reflect on that, like that's a regret of mine that obviously I can't really do anything about now, but if I were to go back
 
</strong>Michael Hingson ** 24:26
other than passing that knowledge on some way to others and who are growing up and helping them maybe not make that same mistake.
 
<strong>Sentari Minor ** 24:36
Yeah, I think I think it's good to have that but I feel like so many people have that knowledge already like everyone's like you never know when your parents are gonna pass or like you always you never know what anyone that you love is going to kind of be out of your life and yet still, that doesn't. I don't think that advice like empowers people enough. Yeah, make the phone call and so maybe it's just repetition like keep saying it or like I went through it. You should know this like Go call your parents because you just never know.
 
</strong>Michael Hingson ** 25:01
Or go well, yeah, you, you can approach it from a sense fear like that of you never know when they're gonna pass. Or you can say, you know, they've had a lot more experienced than you and this is your time to take advantage of that.
 
<strong>Sentari Minor ** 25:14
I love the way you put that because it goes to what you just asked about the being 21. It's like you can learn from these people around you that you have great access to so do it.
 
</strong>Michael Hingson ** 25:22
Yeah, we we just don't always take advantage of a lot of things that we can we we all think we know too much. And as a as a person who happens to be blind. Of course, I hear it all the time about what I can't do, because I can't see. And I've learned along the way, that one of the ways to maybe make people think about that is well, how do you know, have we ever tried being blind? You know, the fact is that the concern the concepts and the attitudes and misconceptions that people have are what what drives us and what make us what we are. But by the same token, if we're not open to exploring new things, and recognizing this is the time to learn. Whenever it is, we don't we don't grow.
 
<strong>Sentari Minor ** 26:07
Yeah. And you know, wonder I love your take on it. Like, do you feel like most people have a growth mindset or like a cure? Maybe not even a growth mindset, but like a curious mindset, one of the values that I have, for me and then disappear. I surround myself as being like, intellectually curious, but I don't know if most people are so I don't know, like, if what we were talking about resonates with a lot of people, but I would hope it does. Yeah, I
 
</strong>Michael Hingson ** 26:30
agree with you. And I don't think that people always have as much of a curious mindset as we should. One of my favorite books is a book entitled, surely you're joking, Mr. Mr. Fineman adventures of a curious fellow and it's the autobiography of Richard Fineman, the physicist and he talks even in the first chapter about the fact that his father pushed him to be curious about everything. They were, I think, because I recall, him telling the story in a park one day, and his father said, why is that bird flying? How can that bird fly? You know, and he, he really encouraged Fineman to be a curious individual. And I wish more people would do that. Rather than making assumptions no matter how much they see, no matter how much they have experienced. That goes one way, it doesn't mean that it always will. Yeah. Yeah. And so there's, there's a lot to be said for being curious. And no, I really wish more people were more curious. And we generally tend to be I agree with that, and ask questions, whether it's about disabilities, whether it's about sexuality, or race or anything else. It I think is so important that we learn to be more curious than we are
 
<strong>Sentari Minor ** 27:50
curious. And the nice thing also on the other side of that on the third person that's being questioned, having some mercy and some grace for the for the question. So if someone's being vulnerable, vulnerable enough to be curious, with you and about you, you also have to be vulnerable enough to understand that, like, part of this conversation and curiosity, there might be some missteps, but they're coming from, from a place of genuine curiosity, and in that curiosity, kind of love for lack of a better term of you. And I think that's something that we've been missing a lot as a as a society. But I, this is a this inspired me to kind of say that too.
 
</strong>Michael Hingson ** 28:24
And it goes both ways. If somebody is curious and asking me questions, I feel I should answer, but I also want to understand more, more of why they're asking the
 
<strong>Sentari Minor ** 28:35
question, they're asking the question, yes, for sure. Absolutely. Yes.
 
</strong>Michael Hingson ** 28:38
Because that teaches me something. Right. And I think that that is just as important as being able to teach something to somebody else. I want to learn as well. I've always said on this podcast that if I'm not learning at least as much as everyone else who listens to it, then I'm not doing my job. When I go deliver a speech if I don't get to learn a lot from all the speakers around me or just being around the people who are attending the event, then I'm not doing my job well because I should learn from that as well. Love that. Love that. So it is it is kind of important to be able to do that. So I'm curious Alder, how did that name come about?
 
<strong>Sentari Minor ** 29:22
No, they actually it's interesting. They rebranded after me. So when I left the company, they rebranded to Alder Alder, which I think was like the burgeoning of a seed. So I don't know that the reason behind the the tweet because that happened, right, right after I left the company.
 
</strong>Michael Hingson ** 29:38
Hmm. Has it been successful for them? Do you think or,
 
<strong>Sentari Minor ** 29:42
you know, talking to my colleagues, it seems like it I haven't really done a deep dive into it. But I think from what I can understand from the conversations I've had with both members, staff, you know, my peers there and then just from general viewing on social media, it seems like it's a it's been a great rebrand and we roll out of I'm repositioning of the work. Okay.
 
</strong>Michael Hingson ** 30:04
Well, as long as it as long as it makes sense, and people can relate to it, of course, branding is all about trying to get people to relate to you or doing something that will help people remember you. So, absolutely. So what is the evolved MD? That's an interesting name.
 
<strong>Sentari Minor ** 30:22
Yeah, so it's exactly what it says sounds like, really, our tagline is like, we want to reimagine behavioral health. And so watching medicine evolve. We, again, we're our approach to mental health. It's not, it's not new, but it is novel. So what we do is actually a model called collaborative care that came out of the University of Washington, 18 center, but we was kind of the kind of at the forefront of really figuring out how to commercialize it, and then enhance it in a way that is both better for or better for both patients, the providers and all the other stakeholders. And so I think when I think of evolved, it's like, how do we kind of evolve this model, how we evolve medicine, and especially how we evolve behavior and
 
</strong>Michael Hingson ** 31:06
mental health. Right? So tell me a little more if you could about this whole concept of having a doctor and a therapist together?
 
<strong>Sentari Minor ** 31:14
Yes, won't do. So. collaborative care really is and it makes so much sense. And I was I was actually on a podcast yesterday with a one of the dogs that we work with in Utah, and he came from the military. And he said, he was very good about saying, you know, the military has always done this, the military has been integrated. So your physical and mental health are, are kind of done in this under the same roof. And so it's that model of you, Michael would go into your primary care physician, they would screen you for anxiety, depression, any other negative mental health symptoms and say, Hey, there's seems like there's some things that are a cause for concern, we have a therapist in the next room, I will do the warm handoff, introduce you, and then that therapist would go about your care. And then the cool part of the model is that that therapist then circles back with your doc and say, This is what I've learned from there. And then we're going to collaborate and it's been a collaborative care, we're going to collaborate on your care, and pull it any other resource that we need, so that Michael is healthy physically. So he's healthy mentally. And it comes to great clinical outcomes. And so the cool thing about the model was that we've learned that people really, really trust their primary care physician, so you can trust your doctor a lot. If your doctor says, Hey, I think you should see someone and I trust that person. And by the way, they're just in the office next door, you're definitely going to, you're definitely going to do that. And it's just such a beautiful model to see how it's reduced stigma, because you don't have to go to a special place or special clinic to go see mental health, it's just right where you see your doctor. It normalizes care. And so it's all in that same kind of care continuum that you you're already in by being in your PCP, and just increases access, it's really, it makes it easier for folks. It makes it financially viable. And so we're really excited about the work that we do, I'm really honored and proud of how we've grown the company. And just the two years I've been here, and then now you're seeing a lot of literature around behavioral health integration. In fact, the Biden administration just put out something in the last couple of months that saying like, this is the way of the future, and we're going to put money and incentivize and, and really implore a lot of people to integrate care, and we get to be at the forefront of that. So it's been, it's been a wonderful journey so far.
 
</strong>Michael Hingson ** 33:31
So what exactly does evolved do in the process evolved?
 
<strong>Sentari Minor ** 33:35
So what we do is, we are think of us, if you're a primary care group, we were kind of your, your, your partner, your white label, partner in behavioral health. So we recruit, hire, train, and embed the therapist. So all the therapy parts are our folks. And so they are our employees, they do look and feel like the wherever you see your position, which is really cool. So it's essentially a white level label approach. And we also provide a lot of we do the clinical supervision, the training, and then we get to be the thought partner in mental health. And so when I came on to the your question about English, when I came on, I said, we have to start telling the story not only about integrated health, but how do we normalize care. And that's and reduce stigma. And that's sharing stories, all of the executive team sharing their personal stories with mental health and making that very public conversations like this. And there's really this pushing out the forefront of like, this is this is normal, like these conversations should be normal. And by the way, we have an option where you get to go have this conversation with your doctor, they can also tie it to your physical health. And it's been it's been wonderful. It's been great.
 
</strong>Michael Hingson ** 34:42
Well, since you're a good storyteller, can you actually tell us a story about maybe a success where, and give us an example of how this has all worked and came brought about a successful conclusion. Obviously, not mentioning names or anything but yeah, stories are always great.
 
<strong>Sentari Minor ** 34:59
I think I can give you two and both, unfortunately around suicidal ideation. So our model has seen, I'm trying to kind of make us this as generic as possible. So one of our primary care physicians, when they first started the program, I had a patient artists panel that he's seen for a while. So just a regular gentleman that's been coming to the same doctor for years. Very successful man, very baffling part of town of affluent part of Phoenix. So we started seeing this person and then our, our therapist, started getting embedded in the, in the clinic, and started seeing this person to and came in by the work of having both of those two people, therapists and the physician in the same place, they were able to uncover that this man, this very ostensibly successful man had been sleeping with a gun under his pillow, and had been contemplating suicide for quite some time. The doc had no idea. Obviously, this man presents very well, I he's, he's healthy, presumably happy. But just having the therapist there to ask the right questions. And also, here's the other part, not only ask the right questions, but then be there as a resource complex, save that man's life. And I think the big thing to take away from that is that people who are having suicidal ideation and suicidal thoughts don't appear, how you might think they were, they could be the ones that are smiling, the ones that are happy that whatever super successful, but it takes someone to ask the right questions to make sure that they're okay before something happens. And that's one that I think is really, really, really powerful. And then one that happened. Recently, also around a suicide was having a patient in crisis in clinic. So if you're a physician, unfortunately, right now, if you're a physician, without our services, you're just not equipped to deal with a patient in crisis, someone's going through something in your finger, in your exam room, where you happen to be there on a day where there was a patient in crisis, and it was very clear that this person was going to hurt the heart of themselves. And very soon, so are our therapists. And this is why we love our model so much, our therapist that's on site that was right there was able to deescalate the situation, get them immediately into the care that they needed. And obviously, again, seems like they're so I think those are the stories that are kind of the big stories. But there's also come some small wins, where we've had patients say, like, You've helped me with my anxiety, and now I can actually, like leave my home. Or I realized that these are some things that I've been really scared of, and I haven't been able to articulate it. But just having these sessions with you has really helped me thrive and prosper. It's just like, we have countless mission moments, every week, where we have stories of just successes within the clinics that are super exciting and hearing how are our services are not only like transformational, but sometimes life saving, it's very rewarding to be part of you
 
</strong>Michael Hingson ** 37:58
telling the second story about the patient in crisis just reminds me of something that all of us hear about every day. And that is all the things that go on with police and encountering patients with some sort of mental health crisis. And they don't have the training to deal with that. To a large degree, and that creates problems. And oftentimes, a gun goes off, which isn't going to help. But we we do hear occasionally. And I've seen I think on 60 minutes and a few other places where there have been some police departments that are shifting some of what they do, recognizing what the real issues are over to more mental health professionals who are able to go in and deescalate and bring about a much more positive solution.
 
<strong>Sentari Minor ** 38:42
Yep. You know, I think there's a fine line, I have folks that are in law for law enforcement. And then obviously friends who do this work in social work. So I think there's there has to be the right balance and mix. But I do think there's an appropriate response from an on call response from a social worker, but also realizing that there's a realities of the world where a police officer just has to be there. So hopefully those two working collaboratively, we'll find some better solutions in the coming years around. How do we get ahead of that?
 
</strong>Michael Hingson ** 39:09
Yeah. And it's, and it's important to be able to do it. How about the docks, when you go when you go in and start to work in places? are the primary care physicians generally open? Or do you oftentimes, at least at first see a lot of resistance to changing the way in a sense they operate? Oh,
 
<strong>Sentari Minor ** 39:31
that's a great question. I think it really just depends on kind of the culture of the community and the and the practice already. Right. So there are some folks and some groups that we work with that are just naturally collaborative. So we go in and they're like, Oh, we understand. We understand. We're excited for you to be here. Some take a little bit of finessing and work but I say kudos to our team for on the front end having those conversations before our even before our therapists even start day one of like, these are the expectations this is why we're doing it and getting the buy in from the physicians on the front end, but at the end The day, it just takes a little bit of it just takes what hear one story about like the ones that I just told you. Yeah, all it's seeing it in action. We're like, whoa, and we hear from customers all the time. Like, we have no idea what we did before you were here. And so I think any resistance is assuaged once they actually see the programming, and motion. But I just doing this work for the last few years and hearing more about kind of the instruction curriculum and kind of the programs that MDS or do is go through, there's not a lot around integrated health, and so are integrated care. So sometimes people are just the concept of it doesn't make sense to them. So we get to be on the front end of the education. And then of course, you get the buy in once you have the patient stories and get to see the impact firsthand.
 
</strong>Michael Hingson ** 40:50
Because you've often the just something in Phoenix or is it nationwide? Or how large of an area do you care, we're
 
<strong>Sentari Minor  </strong>40:55
in Phoenix metro area, and then other parts of Arizona and then a big a big piece in Salt Lake and then our sales team is rapidly trying to figure out where we're going next. So I bet if you if we did this again in a year that that those two cities would be expanded quite a bit,
 
<strong>Michael Hingson ** 41:12
well, then we should plan on doing this in a year or two. Important? Well, so it's exciting that you've gone, as you said, in two years from 10 people to over 100. Early in the time,
 
</strong>Sentari Minor ** 41:27
we'll get 100. But God will be at 100 by the end of the year. Yeah. So we're
 
<strong>Michael Hingson ** 41:30
in a time of COVID, you're expanding? Yes.
 
</strong>Sentari Minor ** 41:34
You know, fortunately, unfortunately, COVID really exacerbated the need for mental health services. And so I think it actually, it actually kind of rocket ship and launched a lot of our sales funnel, because so many primary care groups, and large healthcare systems were like, Oh, my God, we we see in our clinics every day, the need for some behavioral health component. And so we were able to kind of go in and be the savior of the solution for a lot of folks. So we've grown exponentially during that time, because, as I said, at the beginning of this, the problem is just so harrowing.
 
<strong>Michael Hingson ** 42:05
Why do you think that the Biden administration in the government is now taking such an interest in collaborative care? And I guess the other part of that is, if the administration changes, will that go away? Or is it something that will stick? Oh, those are big. I know, I have not given a lot of thought. It's a really scary one to
 
</strong>Sentari Minor ** 42:28
see the first question, I think, integrated and collaborative care. Again, it's been something that's it's not new, but it's been novel. And I think they're now starting to really understand the commercial viability, and then the clinical efficacy, the AMA, American Medical Association, and then a number of other physician based groups came out and said, like, from the physician, the MD, the physical health side, we need this. And this has got to happen. And I think the administration also understands that it's probably the best way when there's this idea of like value based care where we're a essentially, healthcare entities will be paid based on the outcomes of patients. And understanding that integration is actually a cost savings mechanism, if I can work with you and your primary care office to have a conversation around suicidal ideation, or what you might need rather than you showing up in an ER, that saves the country's money. And so they're understanding like, from a holistic point of view, this is probably the best thing that we can do overall, for people's care. I don't know, I think with any piece of legislation or any, not even just legislation, because it hasn't been legislated yet, but any type of like a referendum or initiative that starts in an administration, there's always the, the, there's always the possibility that it could go away. But I think I'm confident that this, people will understand how impactful this is. And it will be kind of an evergreen thing. It's just like, I envision a world where people were like, This is just how care is done. Like this is just the standard in the United States. So regardless, if it's, if it's Biden, whoever, if it's a Republican, Democrat, doesn't matter. This is just how we do care. And I think we can kind of prove out that model, or at least I hope so.
 
<strong>Michael Hingson ** 44:08
Well, they're very fact that the AMA is a part of it, and is endorsing the concept has to help a lot.
 
</strong>Sentari Minor ** 44:14
Yes, yes, yes, yes.
 
<strong>Michael Hingson ** 44:15
I would think that, like with most professions, and so on a lot of doctors or the profession, generally tends to be pretty conservative. Although when you get down to the specifics of Physical Medicine, and so on, they're always looking for the next good thing. But this is a little bit of a departure from that. So if they're taking an interest in, in supporting it, that's got to help
 
</strong>Sentari Minor ** 44:39
you and I think it's mostly because they're seeing patients and they're, they're seeing patients in your clinic that you are not either equipped to handle or that you just don't have time to and I think that's the other big piece is even a physician physician wants to do the right thing and help that patient. They just don't have enough time to do it. Whereas we were there to help and work on I'm alongside them to say, hey, we're gonna take this review. This is stuff that we know how to do, by the way you get to go do the great things that you know how to do with physical care.
 
<strong>Michael Hingson ** 45:07
Yeah. And are able to move forward? Is collaborative care a concept that is being embraced outside the US as well?
 
</strong>Sentari Minor ** 45:19
That I do not know. That's a good question. I, um, we focus mostly around the United States. But I don't know. Be interesting to see, that is a good guy.
 
<strong>Michael Hingson ** 45:29
And again, it does have to start somewhere. And if it starts here, and expands, then so much the better. I love that. Yep. But you, you have a lot of tough challenges to, to deal with and helping to introduce these concepts and moving people forward, which is great. How do you how do you build and keep a sense of resiliency in your life and what you do? Oh,
 
</strong>Sentari Minor ** 45:53
that's a great question. I think building resiliency is, it's like, it's a mindset and framework of how do you position things and that happened to us? So for me, I think of everything. And I was doing my second podcast today, by the way. The first one, I was talking more
 
<strong>Michael Hingson ** 46:08
about resilience.
 
</strong>Sentari Minor ** 46:12
How do I approach failure, which is something that you learn from and so every time that there's a challenge or setback, I think about it from a gift of it occurs, but it's a gift of I get to learn from this. And so I think that builds resiliency, I think having a great community around me, I have a great group of friends, coworkers, loved ones, a great partner, a great therapist, a great coach. And so all of those things together helped me everyday build up a little something. And then also, just honestly, not taking life too seriously. I think. Yeah, it's, you know, at the end of the day, like, I lose my job, I get all these things can happen. But I know that like, I'll figure it out. And I think that's actually been one of the things that really saved me and my mental health, like, and anything I approach or anything I do, it's like, I'll figure it out. I will be okay. Like it, it may suck, it may be hard, but I'll get through it. And that's, that's, I approach everything like that. And each each day of my life that way. And so once you have that mindset, you're like, Yeah, I'll get through it. If not, I'll make it work. And so that's been a that's been very, very helpful in doing this work.
 
<strong>Michael Hingson ** 47:20
Cool. Well, at the same time, have you had major times where you've had adversity that really made life tough for you that helped them as a result, build resiliency Do you think
 
</strong>Sentari Minor ** 47:35
I wouldn't say like a specific example. But I do think that I've been reflecting on this a lot more, there was something that someone who's read Instagram, which I thought was like, so spot on, which was a black man talking about, you know, you can be very successful in corporate America and I have been, but unless you're a person of color, or someone from minoritized community, you don't understand the extra kind of work and baggage that goes into, I'm typically the only in every room, right, so there's just an extra piece of man, I walk into this room with an automatic like Target on my hand, not because of anyone's like not because anyone's doing anything pernicious or adversarial. It's more for that, like, I just physically show up different than everyone else, which means that I now have to make sure that I am doing all the right things. Keeping there's just like an extra piece of an extra piece of like, mental bandwidth that has to happen for me, that doesn't have to happen for my white male candidate counterparts. Right. And so I don't think it's really an adversity, it's more so like, it's just a little harder. And I think for me, that's also shaped and how I approach things, because I think of even think of like, how we do things in the company where, you know, a white CEO, how they approach problems, like, oh, that seems like a, like, that's an interesting mindset. I don't have that luxury, right? Like, I could never walk into a room and say that or think that because I am a black man, it just never happened for me. And so like, we just I just have a different mindset, not good or bad, right? It's just different. And I think the adversity is just, there's an extra step and an extra layer constantly. And I that's what that's probably what I would name there.
 
<strong>Michael Hingson ** 49:20
But you can embrace that and endorse it, recognize it and use it as an advantage. Or you can consider that a drawback. And those are two very different views. And clearly you take the former not the latter.
 
</strong>Sentari Minor ** 49:37
Yep, yep. Yeah. I think it's, it also is like it is what it is like, I can't I can't change my race. And so I kind of how do you build strategies and resilience, ease around it and also leverages as a good talking point, I think it's one of the things that I loved about the work that we do it evolved in D and kind of building our executive team because I was the first I was the first non clinical employee. It's like the conversations we have about like, race and how we show up. And it's like, Hey, I can't just, you know, I could never do that, or show up to something that way we say that to a person without me being like, oh, shoot, and you can have those conversations. And I think that's, that's the beautiful thing about something like that, that can be seen as adversity. But really, it can be leveraged as a great and beautiful like talking point and discussion that can that can help everyone.
 
<strong>Michael Hingson ** 50:23
Yeah. And it's all in the mindset, isn't it? All in the mindset, it's really important to, to, again, look at it from a positive, adventurous standpoint, I face the same thing. Of course, every single day, I look at least as different as you look different. And more important, have to physically do things in a much significantly more different way, then oftentimes you do, right. And you either can accept that. Think that's a very positive thing or not.
 
</strong>Sentari Minor ** 50:58
Right? Yeah. Yeah. Again, mindset goes back to mindset.
 
<strong>Michael Hingson ** 51:02
It all goes back to mindset. And the reality is that for me as a person who happens to be blind, and I will, and I like phrasing it that way, as as many others are learning to do, because blindness is a characteristic, it's not what really defines me. And your race. And or sexual orientation shouldn't be what defines you. It's what you do with it. Absolutely. Absolutely. And that makes for a more exciting life anyway.
 
</strong>Sentari Minor ** 51:30
Yeah, I agree. I agree.
 
<strong>Michael Hingson ** 51:32
So what do you so what do you do when you're not working?
 
</strong>Sentari Minor ** 51:36
What do I do when I'm not working? i
 
<strong>Michael Hingson ** 51:37
There must be some time when you're not working. Okay, that is working. Working at your day job.
 
</strong>Sentari Minor ** 51:42
I, let's see, I like to I like to fitness is a big part of my life. So I like to be at the gym, I like to read I go to I try to be in a movie theater at least once a week. Like just spending time with, like, friends, family, loved ones just like to hang out. Yeah, I do like to take long drives. But yeah, there's like a, I'd say if you're catching me on any given weekend, and I am probably reading a book or by the pool, or I am watching the movie. Good for
 
<strong>Michael Hingson ** 52:17
you. My wife and I have both embraced reading audiobooks. I've taught her how to listen to books, as opposed to just reading them. So we do a whole lot more sharing, because we now read books together. And it's a lot more fun than what's mostly on TV. So we we do that, and spend a lot of time doing it. And oftentimes, when she's doing what she does, she's a quilter. And so she's doing a lot of quilt projects, and so on and I'm doing the things I am will just pipe a book through the house. So we both have it to listen to and we keep up with it. And then we talk about it when we get back together for dinner or whenever we're done doing what we're doing. I like that idea. I like them a lot. Yeah, so we just have it all over the house, as opposed to carrying something and works out pretty well. That's great. And watching movies are always fun. We we do some of it. But we've been so much involved in reading lately that we just enjoy it a great deal.
 
</strong>Sentari Minor ** 53:20
I like that idea of like using reading as something that you can do together. That's that's, that's great.
 
<strong>Michael Hingson ** 53:24
Yeah, it's pretty cool. And, and have a lot of fun doing it. And as, as you said, and being fit. I don't go to the gym, and I don't walk around and get as much exercise as I should. But I have a guide dog and he keeps me pretty honest. And we we work together and wrestle and play. So that works out. Great. Yeah. So so he helps the process a lot too, which is which is pretty good. That's good. But you know, it's, it's all part of life and even working with a dog. I love telling people that I have learned more about trust and teamwork from working with now eight guide dogs over my life than I've ever learned from all the experts, the managers, the ken Blanchard's and so on of the world because it's fascinating learning how to interact with someone who doesn't think at all like you do. Who doesn't speak the same language, and whose overall behavior and loan and life experiences are totally different than what humans experience.
 
</strong>Sentari Minor ** 54:30
Yes. Wow. Yeah. I never thought about that. Yeah. I bet you'd have
 
<strong>Michael Hingson ** 54:36
well, and and, you know, we we have a lot of a lot of fun and I've I've enjoyed working with a number of Guide Dogs. I don't know how much you've investigated me, but you may know that we were in the World Trade Center on September 11 With my fifth guide, dog Roselle. And that really validated all of the whole concept of how we can communicate and work together no matter who we are. It's all about building trust, and establishing a relationship. And that's why I really enjoy hearing about the things that you do, especially when you're talking about the docks, and the therapists and so on all learning to work together, because they develop this trust. And this understanding that you just can't be
 
</strong>Sentari Minor ** 55:21
good. Thanks for those were actually some great questions about the model and how it works. So I appreciate those those questions.
 
<strong>Michael Hingson ** 55:28
Yeah, and thank you and I, I enjoy learning about it. It's fascinating. I, my wife, and I go to Kaiser. And we so we use a lot of services at Kaiser and I haven't seen the collaborative care model there. I don't know whether it's there or not. Or maybe we just haven't needed to use it.
 
</strong>Sentari Minor ** 55:47
Yeah, checking to see if they are doing anything integrated. But yeah, that would be like a perfect system. For us.
 
<strong>Michael Hingson ** 55:56
It would be a really a perfect system. There. There are challenges in Kaiser's communications in terms of dealing with one area from another like my my wife's physical medicine doctor, she's been in a chair her whole life wheelchair. He is in Corona, which is part of the Riverside district of Kaiser. But our primary care physician is up here in Victorville where we live, and as part of the Fontana area. And there just seems to be this incredible barrier that the two districts don't communicate at all, which is crazy for a large organization. Hard. That's fair. Yeah. And they've converted everything to being electronic. But when we moved, for example, from Northern to Southern California, the Southern California people couldn't see our Northern California records for years. That's crazy. Today, so I don't know what the logic and the thought processes of that but you know, over time, hopefully things will will communicate more, or for people? Well, you know, in talking about all this, what what are some other things that you'd like people to know about you or, or the model or the kinds of things that you're doing that they can look out for that might help them?
 
</strong>Sentari Minor ** 57:09
You know, um, nothing at the top of them? I think we've covered a lot of ground. And I again, thank you for the very thoughtful, very thoughtful questions, I think, for any of the listeners. And we'll probably put this in the show notes. But, you know, follow us on LinkedIn, I've often do on LinkedIn, because we put out a lot of really good content around mental health and normalizing and then, if you ever want to learn more about the work that we do about <a href="http://the.com" rel="nofollow">the.com</a>, or the work that I'm doing just Suntory <a href="http://minor.com" rel="nofollow">minor.com</a>. But I think we talk a lot about I love the conversation around adversity and having a different mindset and then the intellectual curiosity piece. So I'm just excited to share this podcast with the world and I'm excited that you that you brought me on.
 
<strong>Michael Hingson ** 57:49
Well, we will do it spell Sentari Minor for me and everyone. Okay, so
 
</strong>Sentari Minor ** 57:53
it's S as in Sam, E N T A R I  Minor M I N O R. So Sentari <a href="http://Minor.com" rel="nofollow">Minor.com</a>, check out my website. We're actually in the process of updating it right now. But yeah, I'm just excited to hear from folks. And if you have any questions, I'm always open for a conversation.
 
<strong>Michael Hingson ** 58:12
Well, of course, I can't resist asking what you're doing to make sure that it's inclusive and accessible for blind people and other persons with disabilities.
 
</strong>Sentari Minor ** 58:19
I will I'm working with our website developer, right. Like, he was really texting me before this. So that would be something I texted him back and say, make sure that this happens. So thank you, thank you, good on you for that.
 
<strong>Michael Hingson ** 58:29
And we can help with that. AccessiBe is a company that makes products that help make the internet more accessible. And if you'd like to have your web person talk with me, I would be glad to introduce them. And I think there's a lot that we can do to make the coding and lifting of of what needs to be done a lot lighter and easier to do.
 
</strong>Sentari Minor ** 58:50
Love that. No, thanks. I'll make sure to connect with you. Well,
 
<strong>Michael Hingson ** 58:54
how and so on LinkedIn, people would just search for you under Centauri minor or what? Yep, yeah, that's pretty easy to find pretty easy to find. Yeah, we found you. Yep. And I am so glad that we did. Well, I want to thank you again for for coming on. And I want to thank all of you for listening. So wherever you are, thanks for doing it. And thanks for being with us. And thanks for supporting unstoppable mindset with your comments. I hope that you will email me or comment on LinkedIn or wherever you're seeing this podcast. We love your reviews and please give us a five star review. We appreciate that. Because that is what helps us really know what you're interested in and know how you feel about things that we talked about. So please do that. You can reach me directly at Michaelhi M I C H A E L at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page www dot Michael hingson M I C H A E L H I N G S O Ncom/podcast. And we You've definitely are very much looking forward to hearing from you. And I hope that you'll reach out to Centauri and talk with him about all the things that he's doing. And as I said, it's an adventure and I'm definitely anxious to get you to come back next year. And we can certainly explore how things are progressing and maybe learn more about this whole collaborative care process.
 
</strong>Sentari Minor ** 1:00:21
That'd be great. I'm happy to come back on.
 
<strong>Michael Hingson ** 1:00:24
Well, thanks once again for being here and for being with us and we definitely will see you next year.
 
</strong>Michael Hingson ** 1:00:36
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Story-Teller and Social Influencer with Sentari Minor</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1694069a-24c3-4ae6-8de0-ea93f6a84687.mp3?source=rss&amp;ext=asset.mp3" length="39212352" type="audio/mpeg" />
<itunes:episode>95</itunes:episode>
</item>
<item><title>Episode 94 – Unstoppable Prolific Author with Lorna Schultz Nicholson</title>
<guid isPermaLink="false">https://pinecast.com/guid/aa29bbbc-56f5-4628-8651-017906e7b60e</guid>
<pubDate>Fri, 20 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:06:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d538a7d0-44d3-4c8d-8b5a-f8704eaf3b4e/UM094-Lorna_Nicholson-Coverart.jpg" />
<description><![CDATA[<p>As you soon will discover when you listen to this week’s episode, this episode with Lorna was recorded in September of 2022. As usual, we get to have a fun and inspiring conversation.
 
Lorna Schultz Nicholson to date has published 49 books with more on the way. As you will hear, she believes that everyone has stories to tell. She has published books on various subjects including disabilities.
 
A good portion of our episode discusses blindness, eyesight, and how the world views and/or should view people’s whose eyesight is less than most persons. Lorna provides some fascinating and valuable observations about this.
 
Regular listeners to Unstoppable Mindset will hear some discussions touch on in previous episodes. However, Lorna’s ways of discussing issues and her personal insights are relevant and come strictly from her own observations. You can’t but be inspired and enthralled by all she has to say about writing and her life.
 
 
<strong>About the Guest:</strong>
Lorna Schultz Nicholson has published over 46 books with three more coming out in September 2022. Her books include children’s picture books, middle-grade fiction, YA fiction, and non-fiction. Although many of her books are about sports (not all mind you) they are also about family and friendships and include diverse casts of characters. Her books have been nominated for many different awards. Lorna loves traveling and presents about writing at libraries, schools, and conferences to inspire people to love reading and writing as much as she does.  Lorna lives in Edmonton, Alberta with her husband (Go Oilers Go) and a dog that she rescued from Mexico. 
 
<strong>Ways to connect with Lorna:</strong>
 
Website: <a href="http://www.lornaschultznicholson.com" rel="nofollow">www.lornaschultznicholson.com</a> 
Facebook: Lorna Schultz Nicholson
Instagram: Lornasn
Twitter: Lornasn 
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
Well, hi there, wherever you happen to be today. This is Mike Hingson and you are listening to unstoppable mindset. Really glad you're here. We are going to have fun again today as usual, and get inspired and do all those things that we do on unstoppable mindset. And again, I really appreciate you being here and hope you enjoy what we have to talk about today. We have Lorna on with us. And I'm going to let her introduce herself pretty much except to tell you that she is an author who has written a whole bunch of books when I met her she had written 46 books. And since we last talked she said she was going to be publishing three more by September so one of course the big questions of the day is did you get to do that but first, learn a welcome to unstoppable mindset. Thanks for being here.
 
<strong>Lorna Schultz Nicholson ** 02:09
Thank you, Michael. Yes, it's Lorna Schultz Nicholson, and that is a long name three names and nobody ever spell Schultz. Right. That's okay.
 
</strong>Michael Hingson ** 02:18
Well, how do you spell it?
 
<strong>Lorna Schultz Nicholson ** 02:20
S C H U L T Z,
 
</strong>Michael Hingson ** 02:23
that's, that's the way I've always spelled it.
 
<strong>Lorna Schultz Nicholson ** 02:26
Good for you. Because you have no idea how many people either forget to see or they forget the the yell or the T at the end screen or?
 
</strong>Michael Hingson ** 02:35
Or they make it or they make it an S instead of a Z?
 
<strong>Lorna Schultz Nicholson ** 02:38
Well, I think they get the Z right. Because of Charles Schultz. Right. They get that right. Because of the
 
</strong>Michael Hingson ** 02:44
parents. Schultz from Hogan's Heroes. Yes, but
 
<strong>Lorna Schultz Nicholson ** 02:48
that's spelled the same way as mine.
 
</strong>Michael Hingson ** 02:51
S C H U L T Z. Yeah,
 
<strong>Lorna Schultz Nicholson ** 02:53
exactly. Oh, yes. Zee, sir. In Canada, we say Zed
 
</strong>Michael Hingson ** 02:58
was said Yeah, yeah, S C H U L T Zed. Well, it is a it is a British oriented or whatever thing or, or some sort of an empire thing. Yeah. That's it.
 
<strong>Lorna Schultz Nicholson ** 03:13
Coming to you from Edmonton, Alberta, Canada. That's the that's the other thing. I guess I'll say when I introduce myself,
 
</strong>Michael Hingson ** 03:18
and of course, go Oilers. I know I saw that in your bio. Yes. And how and how did we do?
 
<strong>Lorna Schultz Nicholson ** 03:27
Well, the season I did fine. I've got those three books coming out. So I'm now on my 49 published book. And I do have a spring book in the docket. So it says it's a picture book. So that will be my 50th book in the spring. But right now I'm sitting at 49. Wow. 49th. One was just released today.
 
</strong>Michael Hingson ** 03:49
And our hockey and how did our hockey season go?
 
<strong>Lorna Schultz Nicholson ** 03:55
Season was great. Last year. It hasn't started this year, they'll be starting their training camp right now. Players and training camp they will be starting up mid October sort of beginning of October, mid October, the first games will happen. They'll go into some preseason games here. You know, we all have to watch baseball for a little while. Because, of course they're wrapping up the end of their season. So we all get excited about that too to watch the World Series.
 
</strong>Michael Hingson ** 04:24
And in addition to hockey and baseball, do you ever watch basketball?
 
<strong>Lorna Schultz Nicholson ** 04:28
I do actually because I'm a Toronto Raptors fans. So there you go. Okay. Yep, Yep, absolutely. I like watching basketball to
 
</strong>Michael Hingson ** 04:37
football, and football. We love college football. And right now we're very happy because my wife Karen is a graduate of USC. Okay. And well, she did her graduate studies there and the team is doing really well this year. We have no major complaints. First time in a long time. So we're very pleased about that.
 
<strong>Lorna Schultz Nicholson ** 04:58
That's exciting. That's it. I think very exciting. There
 
</strong>Michael Hingson ** 05:01
are three and oh, and all three games, they scored more than 40 points per game. Oh,
 
<strong>Lorna Schultz Nicholson ** 05:07
I have a brother in law who always fights with this USC and UCLA. There's always a big rivalry between those two, right? Oh, there is? Oh, yeah. Yeah, that happens in my family because they live down in California. So there's always this rivalry that goes on in the family between the two. And which one does he like? You know, that you knew you're gonna ask me that. And I think he's the UCLA.
 
</strong>Michael Hingson ** 05:32
Well, you know, we we understand that there are those people in the world who who are less fortunate than we, and that's okay. Well, let's see. See, my story is that on the day, we got married, our wedding was supposed to start at four o'clock. And it didn't start until a quarter after four because at four, the church was less than half full. And at 12, after four, suddenly the doors opened, and this whole throng of people came in. And so we finally were able to start when we asked somebody later, what the heck was the deal? Why was everybody late getting there? And they said, No, nobody was late. They were sitting out in their cars waiting for the end of the USC Notre Dame game. So one that tells you where we were in the priority of things, but but SC want Notre Dame, so we knew the marriage was gonna last?
 
<strong>Lorna Schultz Nicholson ** 06:29
Oh, I love to hear that. That's a lovely story. That's a good story.
 
</strong>Michael Hingson ** 06:33
Well, tell us a little bit about you kind of where you came from your life, your life a little bit, and we'll go from there.
 
<strong>Lorna Schultz Nicholson ** 06:40
Well, um, I actually grew up in Ontario, St. Catharines, Ontario, which is really, really close to Niagara Falls, and Niagara Falls, New York, Niagara Falls, Canada. And then I did a lot of moving around and all that, you know, that we all do, and going to university and that kind of thing. And I wasn't always a writer. I mean, you know, I should go back and say that that's not exactly true. But I didn't always think that I was going to be a writer, like, I never grew up thinking that I was going to be an author, like I have some friends off their friends who grew up saying, I knew I was going to be an author, I wanted to be a writer, I wanted to do that when I was little. And I didn't have that. I wanted to be an athlete. Like, if you had asked me when I was a child, they'd say what you want to be when you grew up, I'd say an athlete, my mom and dad would say, because in my era, of course, my parents said, that's not really a profession, you can relate to that. So you know, I went into other things that had to do with sports, like I got a science degree in kinesiology and, you know, worked in the fitness industry. And then when my children were little I came, I decided to take a writing course. And I, I discovered how much I loved writing. And then it brought me back to my childhood, of how much I love to read, and how I love to write stories when I was a kid, that I just never pursued the writing Avenue, but I did actually love writing stories. So it was a bit of a full circle for me, and it didn't happen. You know, in my 20s, I didn't get my first book published until I was in my 40s. And I worked really hard in those late 30s. After that course, I sort of got like, jazzed up. And I, I wanted to write and I wanted to be a writer, and I wanted to be published. And of course, that takes years to happen, you know, you have to keep trying and trying and trying, and keep submitting and keep writing another story. And then finally, I got a book published in 2004. So I mean, I was in my early 40s, when that actually happened. And so for anybody who's listening out there, who wants to write and you think, Well, I didn't do this in my 20s, and I didn't go to university for it, and I didn't get an English degree. You know, you can keep trying, just keep trying.
 
</strong>Michael Hingson ** 09:02
Well, it's always about trying and I and I take the tact also that if you don't happen to want to write a book or whatever, you do, at least have stories to tell.
 
<strong>Lorna Schultz Nicholson ** 09:13
Everybody has a story to tell everybody who and I and I do a lot of writing classes as well. I teach a lot of writing classes I teach a lot to kids, like because I I write mostly children's I do write some adult but I write a lot of children's literature. And so I'm often in schools, you know, or workshops, writing workshops for children and, and you know, they're keen keen writers or they're not But and if they're not, I like to tell everybody you have a story to tell everybody has a story to tell. And out in the world. There are lots of stories. So I think that that's the most important part about writing is the story part of it.
 
</strong>Michael Hingson ** 09:53
One of the things that I find and I love to tell people is if you Don't think that you would be a good guest on the podcast because you don't necessarily talk about whatever our mission is. What I tell people as well, our mission is to inspire people more than anything else. We do talk about disabilities, we do talk about inclusion, and of course, being blind and wanting to get people to have a little bit different view of what blindness and disabilities are all about. I'm always glad to do that. But at the same time, the general purpose of this podcast is really to show people that can be more unstoppable than they think. And so as I go out, and I look for guests, and we searched in a number of different ways, but people often say, Well, I don't know that I would really be good for your mission. And then I say, well, but our mission is to inspire. But I don't really know what to talk about. And I say the same thing that you just said, everyone has a story to tell. And so my job is to help people really find or remember what their story is, and talk about it. And there's no formal way or anything else to do that. It's more an issue of you have a story and we want to hear it. Yeah, I
 
<strong>Lorna Schultz Nicholson ** 11:09
agree with you. I do think that people, everybody has a story. And I mean, Michael, you have a story, because were you blind at birth? Yes. Yes. Okay, so you have a story. And, and you're doing a great job with this podcast by getting people you know, to tell their unstoppable story, but also to inspire people to do other things. And, and I do write a lot about different disabilities I, I am I have a series that I've written that's called the One to One series, a book has just been published in the series, it's called behind the label. And in that series, I've looked at first book had a character with autism, high functioning autism, the second book was a character that was born with Down syndrome, I have featured fetal alcohol spectrum disorder in it. And I think it's really important that, you know, I'm going to say, behind the label is the latest book that came out, but that we do look behind that label too. So we look behind your label of your disability of being blind. And then we find your your true story and, and how you can help others as well. You know, maybe maybe go through what they're going through.
 
</strong>Michael Hingson ** 12:28
Of course, one of the things that I have pointed out a number of times on this podcast, and I love to tell people is if we're going to really talk about people with disabilities, then we really have to recognize that everyone has a disability specifically for most of you, your disability is that you are light dependent, you don't do well if the lights aren't on. And electric lighting is a relatively new invention, it came around in the mid 1800s. But the reality is, you guys don't do well, without lights. And in the workplace. Companies and builders provide lights and the ceilings and all sorts of lights so people can see to get around and so on. But that's your problem. And not mine. I don't happen to have that disability. And we need to recognize that everyone does have a challenge people take it for granted. Well, I'm not really disabled, because I can get around. Yeah, let's see how you do in a dark room. And let's see how well you read in a dark room. Or let's see how well you function in other ways when lighting conditions aren't great, because we're always looking for the best lighting conditions. So the reality is we all have disabilities. And we should recognize that. So we don't try to say that we're better because we're not of the of the scope where our disability if you want to call it that is really less than yours, because it's not there. We all have them. And it's an equalizing thing, I think among all of us in society in general.
 
<strong>Lorna Schultz Nicholson ** 13:59
I totally agree with that. And that's a very, very interesting concept. I never, you know, thank you for saying that, because I never really thought of it that way. Like, I'm thinking now of course, when I turned my computer on the first thing I thought of was, oh, no, I forgot my, my ring light in. in Penticton. I have I have a summer place that I go to by the lake. And so I was coming back yesterday, I drove back yesterday and I forgot my ring light. My ring light is there. I'm thinking I don't have my ring light. Oh my goodness. So that's not something that you even thought of before this podcast, you didn't think to yourself, oh, gosh, I don't have my ring light. You didn't think of that. And that's that's very, very interesting for you to say that. And I thank you for that. Because I think that that's that's something that you know, we people who have our vision, we don't even think about and it's true. We don't know how to walk in the dark. We don't know how to turn off our Lights and feel around and try to find our way to our bed. Like, you know, we keep our little nightlight on so that we can get there. So that's a really interesting, a really interesting comment. And I do agree with that, that I think that the more that we we look at the world as a whole, and look at all the individuals who are in our world, and look at the fact that we are each and every one of us different. And I'm not sure why, why we have to put everybody into into sort of so many boxes, like why can't we all just live together and sort of understand that we're all different. And we all have a different makeup, like even identical twins are different. Sure, they have small differences. And they, you know, they're not, they're not exactly the same in their personalities.
 
</strong>Michael Hingson ** 15:57
So maybe we should work together and write a book, or you write a book, and I'm glad to help on blindness. And we bring out some of these concepts that might be kind of fun to explore.
 
<strong>Lorna Schultz Nicholson ** 16:09
Very fun to explore. I mean, a friend of mine actually did write one where she had a visually impaired runner, and you know how they're then they tether them together. And I was just watching that running race the other day with this gal who was just running like the wind. And she was she had a runner beside her. And she was visually impaired. And it was really incredible. I was just like, wow, that's that's impressive. That's good, really good.
 
</strong>Michael Hingson ** 16:37
But of course, the question is, why should it be viewed as being so incredible? And the answer is, of course, most people can't imagine doing it without eyesight. And the reality is eyesight has not a lot to do with it. If you look at it a different way. It's all about information gathering and having the information that you need. And certainly eyesight is one way to get information. But it's by no means the only way that we get data. And nor should it be the only way we get data. And the difficulty is that so often, people who can see really think is the only real game in town. And oh, for a number of years, the Gallup polling organization, classified blindness specifically, is one of the top five fears that people felt they faced. And it shouldn't be that way. But we really don't look at the reality that blindness isn't the problem. It's our perceptions. And there are a lot of ways to get information, far and away, even in some sense of superior to eyesight, but we just don't look at it that way. Because we're used to seeing and we think that's the only way to do it.
 
<strong>Lorna Schultz Nicholson ** 17:55
Do you think that your other senses have been heightened? That perhaps I mean, we are very people that have eyesight are very visual, like visual, the won't be the word for it. That's probably their top choice.
 
</strong>Michael Hingson ** 18:14
Because that's what they're used to. I do not think that senses are heightened simply because we don't see, I think they're heightened if we use them. That's why some of the examples that I use are military teams like SEAL Team Six, or any of the high functioning very specialized military teams that have learned to use their eyesight they see better than anyone else, because they've learned to use that sight. They've learned to process the information more effectively, because of what they see. But they've also learned to use their other senses. And so those senses are also heightened because they've learned to use them. And so the result is that they're not heightened simply because you lose one or not. They're heightened because you make use of them. And you recognize that they are as valuable, as eyesight, for getting as much information about your environment or whatever it is that you need to deal with.
 
<strong>Lorna Schultz Nicholson ** 19:22
So it's kind of like, in a way, people that have vision are a bit lazy with their other senses. We could You could say that we allow our vision to be our strong strong sense. It's like you know, in your body like if you work out your you know, your your hamstrings and your glutes, you always use your quads you don't necessarily you know, there's certain muscle groups that take over so maybe we just let our vision take over and we become a bit lazy and we don't use all our senses and you know, getting Back To Me teaching classes. This is one of the things that I try to teach students is that use all your senses when you're writing, because it's very, very easy as a writer to just write with the visual. And so you write what somebody looks like you write that they were this, they were that they did this, they, you know, it's all visual. And I try to tell students and I try to do it with my own writing, sometimes I'll write something and then I'll take a look at it. And I'll say, well, Lorna, you didn't use your senses in this. Now, how can you add this in? What did the person smell when they walked in? Did a feather you know, did they walk into a barn and a feather hit their nose, and then they sneezed. So what was the sense of touch? So, and hearing, I mean, it's all really important to put those senses in, in writing, it's super important. And it is very, very easy just to write with the visual, and a lot of kids will do that. So then it's up to me to say, You know what, let's look at everything else here. Let's look at all your other senses when you're writing this. So that's something that's interesting, too, is that I think that it's even more important. Now that I've chatted with you. I'm thinking wow, like, this is really interesting. I mean, this is, this is something that, you know, I, you know, I can talk to kids about that we need to do this more.
 
</strong>Michael Hingson ** 21:28
Well, the issue is that, of course, your expertise is in eyesight. And that's why I suggested we ought to explore doing a book. And that's something that we can talk about, but but the reality is your expertise is in eyesight, you can gain more expertise in other senses. But the odds are because the world has been shaped around eyesight, that's what you're going to use. And I appreciate that, and understand that. And we love you anyway. But thank you, but but the bottom line is, it is the way the world is shaped. And and so as a result, we don't really look at our other senses in the way that we can. Which isn't to say that if you're writing a book about a blind person that you so emphasize the other senses that you don't talk in the vernacular that people are used to. So for example, I watch TV, I go to watch and see movies. And the reason that I say that is not because of an eyesight issue, but rather, the Webster's Dictionary defined, see in one of his definitions as to perceive. So why shouldn't I use See, as well as anyone else does, we've got to get away from the concept that that's the only game in town that is eyesight, which and I don't know whether you've read my book, Thunder dog, which is a book that we wrote about not only me growing up as a blind person, but my story of being involved in the World Trade Center on September 11 2001. But in center dog, one of the things that I say is don't let your sight get in the way of your vision. And it's absolutely important that people start to realize that because we talk about vision, I think I've got tons of vision, I just don't see so good as I love to say to people, but vision is there. And I don't object to people using the word vision relating to eyesight, but it is not the only way and not the only definition of the word.
 
<strong>Lorna Schultz Nicholson ** 23:32
I really liked that comment. Don't let it don't let your sight get in the way of your vision.
 
</strong>Michael Hingson ** 23:38
Don't let your sight get in the way of your vision.
 
<strong>Lorna Schultz Nicholson ** 23:42
That's it. That's a very, very good comment. That's, that's a good line. That's a very good one. Um, no, I haven't read your book. But now I'm going to I hope you will. Yeah, for sure. Like
 
</strong>Michael Hingson ** 23:51
it sounds really interesting. And it was a it was a number one New York Times bestseller. He brags and, you know, but it it is intended to teach people more about blindness of blind people, and I hope you and others who haven't read it will read it. Also being a poor, starving author, you know, we need people to buy books anyway. So it's important, but But here's another one. And then we I've got lots of questions for you. But here's another one. People say that I and other people who happen to be blind or visually impaired, look at the wording visually impaired. Now the last time I checked when you talk about something visual, and you talk about something that's visually oriented, it's about how it looks. And I don't think that I'm impaired simply because I'm blind from a visual standpoint. I don't even like low vision, because then you're still making it all about degrees of eyesight. I think that the fact is that low vision is probably better than certainly a lot better than visually impaired or Vision Impaired because again, I think I've got lots of vision and to say that we're impaired with our vision or our eyesight is really a serious problem because you're still then promulgating the class difference between people who happen to be blind or who don't see, as well as most people, and people who have better eyesight. So blind and low vision is probably at this point, the best that we can do. It's sort of like deaf and hard of hearing. If you say to most Deaf people, you are hearing impaired, you're apt to be executed on the spot because they recognize the value of words.
 
<strong>Lorna Schultz Nicholson  </strong>25:38
Right. So what what are the words that we should use?
 
<strong>Michael Hingson ** 25:42
I would say right now the best words that I can give you are blind and visit low, low vision.
 
</strong>Lorna Schultz Nicholson ** 25:48
Okay. Okay. I mean, because you know, what, sometimes we don't know sometimes. I don't know what I'm supposed to say. And, and the last thing that I want to do is say the wrong thing. But but you know, I mean, things go out there. And, and we're told, you know, you can't say that. So it is nice to hear it from you, that this is what, you know, what we what we should say, and well, vision. And
 
<strong>Michael Hingson ** 26:19
the other part about it is, of course, what you're welcome. But the other part about it is you can't say that, you know, that concept and that comment is a problem. The fact that we worry so much about political correctness is is a problem. I think that, that if somebody says that I'm visually impaired, I'm not going to get too offended by that. But I am going to try to correct the concepts that No, I don't think I'm visually impaired, don't I look the same as most anyone else. You go back and look at what visually means. And I don't think that I'm more any more visually impaired than you are. But I happen to be blind or I can be considered low vision. But even most low vision, people really ought to look at themselves as blind. And what do I mean by that? I subscribe to a different definition of blindness that Kenneth's Jernigan, a past president of the National Federation of the Blind created. And his definition was you are blind if your eyesight has decreased to the point where you have to use alternatives to full eyesight in order to accomplish tasks. So if you've got to use large print, or a closed circuit television or a magnifier, the odds are you will probably lose more, if not all of your eyesight at some point in your life. So now is the time to start to learn blindness techniques and to accept the fact that blindness isn't the problem. And that you can function as a blind person, in a world where most people don't happen to be blind. And if we would start to do that, we would learn that blindness, again, isn't really the issue that we face. It's more of the misconceptions that people have
 
</strong>Lorna Schultz Nicholson ** 28:04
very interesting. And I mean, I think there are a lot of misconceptions with everything. I mean, you know, every single difference in somebody, often there are misconceptions about it. And and I think that, you know, sometimes when I was writing, I remember writing the book about autism, that I had a character that had autism and high functioning autism, and I, I remember being in a lineup in the grocery store, and all of a sudden, I thought somebody was in front of me. And then I thought, you know, what, maybe, you know, I don't want to be impatient here. Because it's that person may be, you know, their name may have maybe they do have autism, or maybe they do have something that is just creating them to be a little slower is that my, that's not my deal. That's who they are. And I should respect who they are. And I think that that's really important in our world is that we just respect who everybody is, and what everybody is all about. And look for the insight of the person instead of that sort of outside that we're always looking at which I use the word looking,
 
<strong>Michael Hingson ** 29:13
which is fine. That's the word right? Sure. And it's fine to use that word.
 
</strong>Lorna Schultz Nicholson ** 29:19
We're looking like because we, we do look like you know, we do look and but you look in a different way.
 
<strong>Michael Hingson ** 29:26
But look doesn't necessarily need to be defined as with your eyes. And that's the real issue, right? We're so oriented in our mindset, overall, are thinking about looking, you have to do it with your eyes. And that's where the breakdown comes, rather than recognizing that look, means really to examine or explore in a number of different ways and it doesn't necessarily need to be with eyesight.
 
</strong>Lorna Schultz Nicholson ** 29:56
And that's an that's a very interesting concept, right? We can look I guess we can look with our ears or we can look with our senses, other senses, correct?
 
<strong>Michael Hingson ** 30:06
Well look as a general sort of a thing. You know, we listen with our ears, but it's part of looking around.
 
</strong>Lorna Schultz Nicholson ** 30:14
Right? Yeah. Interesting. Very, very interesting. I like to use of your words, I like the use of how you're taking certain words that I may think are only visually, I'm 50. Courts. I love words, right? I'm a writer. I love words. So you're taking words, and you're you're spinning them a little bit for me?
 
<strong>Michael Hingson ** 30:36
I'm taking. I'm taking site orientation out of it. Right. Yeah. Which, which is important. And so you see why our podcast unstoppable mindset can go off in all sorts of different directions that we never thought about when we started this.
 
</strong>Lorna Schultz Nicholson ** 30:54
Yeah, we're going off in a totally different direction. But, you know, it's fun, really enlightening. It's really enlightening to me, I'm really actually learning a lot today. So this is really
 
<strong>Michael Hingson ** 31:04
good. Well, you know, it's, it's part of what makes life fun going off and having adventures and adventures and words are always important to have and learning new concepts. And and every time I have these conversations, I get to learn things and sort of even more effectively, and hopefully, efficiently define what I do and say, and so, yeah, I love it. It's it's enjoyable to do this, but I do have a question for you. You have written a lot of books now, relating to sports and how come?
 
</strong>Lorna Schultz Nicholson ** 31:38
Because I love sports. And I love sports as a child, as I said, when my parents would ask me what I wanted to be when I, you know, people would ask what I wanted to be when I grew up, I always said, I want to be an athlete. Everybody looked at me like, Okay, well, that's not really a profession. What are you talking about? I love sports. As a child, I played everything you can possibly imagine everything I possibly, you know, was was there for me. And it was something that was really big in my life. So sometimes there's that old saying that write what you know, and especially when you're starting off writing it makes makes it a little bit easier. I mean, you know, blindness, you could write about blindness. So it's like, write what you know, and I and I knew about sports. So I wrote a tremendous amount about sports. And really interesting. Just a little side note here. I wrote a book called when you least expect it, and it's about a rower. And I was a rower in high school, I grew up in St. Catharines, Ontario, which is, as I said, close to negra falls, was a really big growing community. And I got into a boat and I rode and I, you know, went on and was on the national team and you know, won the Canadian championship and I was down, we went down to Philadelphia, we went down to Princeton, we went down to all kinds of places to row. And I really, really loved it. And the book ended up winning an award this year, it won the R rasa network for the Writers Guild of Alberta. And so I want some money for that. And I decided that I would give back and I would give a little scholarship, you know, give half of the money away to somebody who was finishing rowing at the St. Catharines rowing club where I grew up, and they were going to go into university. I ended up giving it to an I don't want to say visually impaired
 
<strong>Michael Hingson ** 33:26
A Low vision person.
 
</strong>Lorna Schultz Nicholson ** 33:30
Yeah, because she sent me this letter. So I asked the, for the criteria, they had to send me their admission letter and tell me that they were going to continue on with the sport. And then they had to write a letter to me about, you know, something to do with my main protagonist and how, you know, they related and she just, she sent me this lovely letter about how, you know, she really wanted to be in sports, but she found it hard, difficult for some of the sports but then she found rowing. And as somebody with low vision, this was something that she could be very successful at. And she actually went in a single and in the Paralympic race at the Henley and she won the gold medal. So very interesting. And she wrote it a four but I think to get her bearings, she was able to sit on the floor, and then you know, a Coxy would, you know, steer the boat down and all she just had to hear for the sounds of the water to put the to put the orange in the water. So I just I just thought I'd share that thing as I'm talking to you today. So that was the letter that inspired me. I was like, this is this is this is good. This is inspirational and that's what this show is about. Because she was unstoppable she she wasn't going to say no like no I can't do this. She just went out and found some somewhere where she could be an athlete and, and be successful and go on to university and follow her dream and follow her passion.
 
<strong>Michael Hingson ** 34:59
A friend of mine, Ariel Gilbert, who I've known for a long time I met her when I was working at Guide Dogs for the Blind. And she was working there as well is an inner is an international rower, and also was involved in the Paralympics. And actually when the Olympics were held. Last, I think in California, she was one of the people who carried the torch for a mile. And so has been very involved in the Olympics and very, very heavily involved in rowing and has done it for a number of years. She had to stop for a while because of some kidney issues. But that all got straightened out. And she's started again. Oh, so she's been rowing for for quite a while. And the reality is, it's a very doable sport. And she tells the story about how people didn't think that she could do it. And she said, Of course I can. Let me at least have a shot at it. And it didn't take very long during the shot at it for people to recognize that she was going to be as good as anyone else. Which makes perfect sense.
 
</strong>Lorna Schultz Nicholson ** 36:05
Yeah, I was so impressed with the letter to be really, and she was the one who got the scholarship or the bursary. She got the bursary. I emailed her and I said, you know your letter, I loved your letter, I thought that, you know, you explained everything to me quite well. And, you know, here's your money and go forth, and go to university and, and join your crew and keep going at it. And, you know, she just said it was a place where she felt that she could make some friends. And, you know, she just found success, and it is doable. It's a very, very doable sport for that. So, I mean, when I wrote the book, when do we expect it, it's not what I expected. So I mean, you know, it was when he least expected that I would, you know, donate the money back, and then get these letters in, and then all of a sudden end up on your show, to tie all of this together. And I kind of liked when things like that do happen, because as I said, everybody has a story to tell. And it was a really, really interesting story. So thank you for sharing with me about that other woman who? What was her name again?
 
<strong>Michael Hingson ** 37:13
Ariel Gilbert, she lives up in the Bay Area in California.
 
</strong>Lorna Schultz Nicholson ** 37:17
I'll look that up. Because very interesting. I mean, she this other gal said, yeah, it was a very doable, doable sport for her.
 
<strong>Michael Hingson ** 37:24
As with, as with a lot of things, the biggest problem is again, people's perceptions. Well, the belief is you've got to see to do it. And the question is why? Even even driving a car today technologically can be done. Although the technology isn't in wide use and isn't really in ready for primetime use. But and I'm not talking about an autonomous vehicle, but rather, a person truly being able to drive. Why should we view that is only something that a person with full eyesight can do with the amount of information that is truly available to us with technology today. And there has been demonstrations of a blind person truly driving a car, getting information from the vehicle that allows them to be on the road, or the one thing I'm thinking of, and I've talked about it here before, is the now president of the National Federation of the Blind Mark Riccobono drove a Ford Escape around the Daytona Speedway right before the 2011 Rolex 24 race, driving through an obstacle course passing a vehicle, and a number of other things because the car was transmitting through some additional instrumentation on the car information to mark that allowed him to safely be on that course, and drive around the course successfully. Again, eyesight is not the only game in town. And yeah, will that technology be something that gets built into cars, so more blind people can use it, hopefully in some way, at least, if nothing else, when we start to deal more with autonomous vehicles. And until we get to the point where there are 100% foolproof, which is going to be a ways away. It's going to be probably mandated that someone needs to be behind the steering wheel and be able to take control of the vehicle if something breaks down or drops out during the autonomous vehicles driving of technology driving the vehicle. I want to have the same opportunity to do that. Does anyone else at least to be able to safely pull the car to the side of the road? And the fact is the technology exists to do that?
 
</strong>Lorna Schultz Nicholson ** 39:42
Mm hmm. You know, it's typical sports to a friend of mine wrote a book with a it was a children's book, but it was a hockey book. Right? A lot of hockey books because I live in Canada. But they had a puck that had a puck that has like, like a rock or something in it. And the puck, you know, so when they stick handle down the ice, they could hear the puck. Yeah, yeah, it's it's, it's something that's used with people that are blind can play hockey, because they can actually hear the puck. And so then they can pass it over and they can hear it.
 
<strong>Michael Hingson ** 40:22
And then they, there are some interesting and extremely active sports that blind people are are involved with. And of course, the whole concept of physical fitness is becoming more of an issue that a lot of us are paying attention to. And again, even exercise programs can be very accessible, if we verbalize rather than just showing things on a screen or through a camera lens, or whatever. And the fact is that there are a lot of ways to make it possible for more people to be included in what people think are otherwise not accessible or not any kind of activities that people without eyesight can do. Because eyesight is not the only game in town. There are many blind scientists and blind people who have participated in other things. For many years, it was assumed that no blind person could teach. And that eventually was addressed. And now it's fairly commonplace, although there are many school districts that still won't hire a person. Because the belief is that you have to see to be able to do it. And you don't. And so it's it is a it is a constant thing to explore and to hopefully do more to educate people about which is really what it is. It's an educational process.
 
</strong>Lorna Schultz Nicholson ** 41:44
Oh, 100% it 100% I think that it's all the more that someone like you, you know, with your podcast, you're today you're educating people, you've educated me even a little bit like hear like a lot, actually. And, you know, I think that that's that's important as well. And I think that technology has probably, perhaps helped the blind out tremendously.
 
<strong>Michael Hingson ** 42:11
Well, it's helped all of us I mean, I we talked about the electric light bulb, right? That made it possible for us to do so many things after dark. Because before the light bulb, we had to go have used candles are light torches, technology is is helping all of us. And it has only in a relatively shorter time been recognized that we can use technology to further advance the inclusion that we all want. But you know, things like insulin pumps for people who have diabetes who happen to be blind, those insulin pumps use touchscreens and other things. And only recently, I believe in the US, at least as the FDA finally approved one that uses an app on a phone that is accessible so that a blind person can actually as a diabetic use an insulin pump. And the fact is that we've so got ourselves locked into touchscreens now that we find that more and more things are becoming inaccessible to us who happen to be blind or low vision, especially blind because we can't see the icons on the screen. And it's ironic that there's no need for that. Because today, we know that there are ways to make touchscreens accessible. Apple was very clever about doing that when they finally made the iPhone accessible. They had to do that because they would have been sued if they hadn't. But they got creative and they did it. So now every iPhone and Android phones, although that's still not quite progressed to the same level, but every iPhone and Android phones have built in to the software, the things to make them more usable for people who don't happen to see or see well. Right.
 
</strong>Lorna Schultz Nicholson ** 44:01
What about books in braille? Do you find that there's still not enough books in braille?
 
<strong>Michael Hingson ** 44:07
Oh, I think there's still not enough books in braille. But ironically, again, the issue is that many books are being published electronically, but what they are, are photos saved in some sort of format of printed pages of books. And so those are not accessible. And so when books are made electronically, it's important that there be some sort of text version of the book so that they can be made available for people who happen to be blind again, or who could listen to them. Braille. Braille is still the means of reading and writing that I have available to me and a lot of teachers talk about Braille as being something that we we really don't need anymore because blind people can listen to books and so on. Well, if that's the case of why to be allow, why don't we allow sighted kids to just watch cartoons when Why do we want to teach them print? You know, the concept is still the same. We haven't progressed to really understand that there are true alternatives to eyesight. So a lot of people think a blind person can't right. Now I happen to collaborate with people when I write my find that helpful for me. But by the same token, the the issue is that the technology exists for me to be able to write I use a standard keyboard, you have a process that you use to write, you use a computer and a keyboard, but what's your what's your whole writing process? You written a lot of books, you have to have a process for that.
 
</strong>Lorna Schultz Nicholson ** 45:41
Yeah, I have a process. I generally start with an outline like I mean, there's a lot of thinking that goes on before a book gets published, right, or before you even start a book, start writing a book, not even before it gets published, you think a lot about what you're going to write, you think about how the story should start where the story should end. I mean, there's a lot of that that goes on, before you even start. Sometimes you can think about a book for a year. And then, and then you finally start it. And I often do an outline before I start, not everybody does, I'm not somebody who says Oh, you have to do this, you have to do that everybody has to follow their own process. And my process, it tends to be a bit of an outline, because I'd like to know the ending before we start, just because it saves me time, once I do begin. And then once I begin, I just I go at it, I go at it until I finish the first draft. And then once I finished the first draft, then I can sit back because the first draft is the bones, it's never very good. It's always not very good. And I have to edit it. And I have to revise it and work on it and mold it and make it make it what it's going to be even before I send it to like my agent, even before it gets out. I mean, and she'll give me notes, or I'll give it to friends even to take a look at to give me notes to tell me stuff that's not right with it. And then of course, when it goes to an editor, so yeah, I'm a sort of beginning to end finish. And then, you know, then I go back, and I revise. And I revise. And I revise. That's sort of my process. I have a novel that I have to work on here soon. And I've got the outline done. And I need to I thought a lot about it. And I did write the first chapter. And now I need to just dive back in and, and get the book, you know, get the book finished. But I do have an ending insight and an outline for it. So that's generally my process. Have you have you ever
 
<strong>Michael Hingson ** 47:39
had a book that has really taken on a life of its own? And maybe even though you wrote an ending, that by the time it was done the whole ending? And everything changed about the book?
 
</strong>Lorna Schultz Nicholson ** 47:50
Oh, yeah, I mean, that does happen. And sometimes, you know, for instance, with this series that I was telling you about, one to one, yeah, the one to one series. I was in I think the third book, and Harrison was my autistic character in the first book, and I'm in the third book, and I'm riding away and I've got Madeline, and she has this brain injury. And I have a really good girlfriend who has a brain injury. So I kind of took a lot of and I spent a lot of time with her over the years and and so I'm riding away and all of a sudden, Harrison sort of comes back into the story because the kids sort of the teens sort of come in and out of the stories. And they all go the same high school together. And this character came back in and I was like really excited to see him. I was like, Oh, he's back I spoke. So like, and I had not planned that at all that that was simply came out of the blue. And his voice just came right back to me. And I was right back into writing about him. And, you know, he wanted to ask Madeline to dance was really fun. I was like, This is so fun. So yes, it does happen that sometimes it just goes off on a tangent and something appears and then you just think you just go with it. I just went with it. And I was you know, thrilled to have him back in my story. So it was really, really fun. And I you know, that was one of those days where I pushed my chair back at the end of my writing session and went oh, gosh, that was so incredibly fun to do so. Yeah. I mean, that does happen for sure. Yeah. So
 
<strong>Michael Hingson ** 49:24
did Harrison and Madeline hit it off?
 
</strong>Lorna Schultz Nicholson ** 49:26
Well, they did. Thank you for asking. I love their interaction. I was like, This is so good.
 
<strong>Michael Hingson ** 49:35
Well, maybe they will become a thing, or did they become a thing?
 
</strong>Lorna Schultz Nicholson ** 49:39
Maybe they'll become a high school thing. Who knows? Yeah, it's not up to them.
 
<strong>Michael Hingson ** 49:44
There's nothing wrong with that.
 
</strong>Lorna Schultz Nicholson ** 49:46
Oh, gosh, no, that's okay. That's good. Anyway, yeah. So that does happen for sure. And that makes it really fun. When it does. That's cool. I allow that to happen. I do allow the book to go off Want to attention to and maybe finish somewhere else that it's never finished before? So
 
<strong>Michael Hingson ** 50:04
well your characters are part of you, and then in a lot of different ways, and so it's interesting that they can come back and say, No, we think we should go this way.
 
</strong>Lorna Schultz Nicholson ** 50:13
Exactly, exactly. And that's okay. And that's cool, because that's who they are. And they're just telling me something. So, and I enjoy that process. And I enjoy that part of it, for sure.
 
<strong>Michael Hingson ** 50:25
Do you have yet a favorite book from all the ones that you've written? That that you would identify as kind of your favorite so far?
 
</strong>Lorna Schultz Nicholson ** 50:33
Oh, no, I gotta say no to that. I think every book is a different process. It's a different book. Some books write themselves, some books, you know, are harder. Sometimes it's harder to, you know, I have to figure out the character. I mean, of course, the rolling book was, you know, based a little bit on me as a teenager. So that has a really special place in my heart, but it doesn't mean it's my favorites. I mean, I know I'm going to say no. Well, that's,
 
<strong>Michael Hingson ** 51:09
um, that's, that's fine. You just have a lot of fun with all of them, which is, which is great. So what does your husband
 
</strong>Lorna Schultz Nicholson ** 51:16
do? Oh, my husband works for the Edmonton Oilers.
 
<strong>Michael Hingson ** 51:20
He works for the Oilers. That's why you said go wireless. I got it. What does he do?
 
</strong>Lorna Schultz Nicholson ** 51:27
I gotta wear the jersey. I gotta wear the gear. No,
 
<strong>Michael Hingson ** 51:30
you're not gonna go off and root for the flames and then embarrass him.
 
</strong>Lorna Schultz Nicholson ** 51:36
Never happened? No, no, no, no, no, no. No, he works with me to do either so yeah, I'm an oiler span through what does he do? Pretty good job with them. He's like their vice president. I think they
 
<strong>Michael Hingson ** 51:49
are cool. I, I tried ice skating once. And it was a challenge for me. And I eventually, as we were actually going off the ice, I finally fell and sprained my ankle. But so I've not ice skated since. But it's one of those those kinds of things that I never really caught on to. And I admire so much people who are able to do it much less the figure skaters and so on, and all the things that they can do.
 
</strong>Lorna Schultz Nicholson ** 52:17
Well, it's amazing. It's, you know, sometimes I look at photos of like, a figure skater or hockey player. And you can see them over on their edge on that one like line. It's a really, really fine line. And it's pretty incredible that they can actually balance on that.
 
<strong>Michael Hingson ** 52:36
Yeah. And, and the hockey players who can just do that for so long, so fast, and so well. And
 
</strong>Lorna Schultz Nicholson ** 52:44
so Well, absolutely, yeah, it's, it's actually, you know, it's a really fun sport to write. And I've got I've written a lot of hockey novels because of the speed that I can I and you know, the speed the sounds the throwing off the board's the scraping of the ice. So there's a lot there that I'm allowed to use my words. And so it's fun because it's fast. So I get I can get going into like a scene where it's fast and furious. And they're, they're moving and scraping and doing all kinds of fun things. So yeah, it's it's like,
 
<strong>Michael Hingson ** 53:22
I think for my part, I could probably learn to drive a Zamboni.
 
</strong>Lorna Schultz Nicholson ** 53:25
Oh everybody, that's it.
 
<strong>Michael Hingson ** 53:34
But that's a that's a lot of fun to, to be able to do the things that they do. And I admire not only hockey, but all all sports people because they hone some skills so well and so much that it makes it a lot of fun. And the reason we really love college football is although is still becoming more of a money thing. Still, college sports tend to be a lot more fun and still somewhat less commercial than professional sports, which makes them a lot more enjoyable. Oh, for
 
</strong>Lorna Schultz Nicholson ** 54:07
sure. Yeah, for sure. I think it's very fun, especially down in the states to be my son went to the University of Arizona and that was one of the biggest things that he really wanted to participate in was going to the football games. I mean, for him. That was just such an experience to participate in, in college football and be like a fan. He really enjoyed that. That was kind of a i something he'll never forget.
 
<strong>Michael Hingson ** 54:35
It's a whole different culture being I think a college sports fan than a professional sports fan. Just it's a it's a whole different environment.
 
</strong>Lorna Schultz Nicholson ** 54:44
He really enjoyed it. And he did mentor the basketball games. He really really enjoyed that part of his college experience. So
 
<strong>Michael Hingson ** 54:50
yeah, even though as I said, we love USC and we enjoy that, you know, just watching the games are a lot more fun. So of course this Here we'll get to see our two major rivalries, it'll be SC against UCLA. And then we'll also be SC against Notre Dame. And, and those are the two big ones that we tend to, to watch. But we're really enjoying college football. And one of the things that we've really seen an eye I've become much more convinced of over time is how much the coach really does impact the team. I mean, look at what's happening at SC this year, they're three in Oh, and they've been playing so poorly in previous years. And I think their coach in the past, just wasn't really ready to be in the same kind of environment that a USC team is, because he's a winning coach. He's gone off elsewhere now, and he's winning. So I think he's found a better niche. And the person who came in to coach, the USC team is doing really well.
 
</strong>Lorna Schultz Nicholson ** 55:57
Well, the gel to the gel of the people with the coach and all that sort of stuff. I mean, there's so much that goes into a team that actually ends up winning and so much, so much of it is more than just the skill. It's the psychological and the mental game that the team has. Yeah, it's huge.
 
<strong>Michael Hingson ** 56:20
And it's interesting listening to the announcers, talk about what's happening again, at SC this year, how Lincoln Riley the coach is getting all the people on the team to really interact outside the games and, and feel like more of a team. And that's pretty impressive. And in there's a lot to be learned there about teamwork, and the value of what, in a sense, the coach does, and people talk about the quarterback and football being the leader. But in some ways, the coach brings a different dimension to it. And if the coach is doing a good job, then that's going to help the rest of the team, by any definition. For sure, do you get a lot of coaching from people when you write?
 
</strong>Lorna Schultz Nicholson ** 57:03
Oh 100% I always I always attribute because I was an athlete, I always attribute my editors as my coaches, editors are so valuable, like in a good editor is huge. And and I look forward to their comments. And they're, you know, this didn't work for this character isn't quite resonating with me, I think you need to go a little deeper into this or you need to, you need to look at the depth of the emotions with this. I didn't quite get it. And I think oh, okay, I thought that I'd done it. But maybe I haven't, when the reader actually takes the book over when the editor takes the book over. So a good editor is worth an author is so worth it to an author. And it's because, oh, it's huge, huge.
 
<strong>Michael Hingson ** 57:48
A good editor isn't going to change the book unless it just is horrible. What's the purpose of a good editor is is to help you flesh out the book.
 
</strong>Lorna Schultz Nicholson ** 57:56
Yes. And a good editor. I mean, by the time you get the publication, though, I mean, it's been accepted because it is a book that's got something right or else rejected. So you finally get there. And then you know, but then you still have to work with that editor. And that editor will have some thoughts, but you're 100% correct in saying that a good editor doesn't want to change the book. They just want to make it better.
 
<strong>Michael Hingson ** 58:24
Yeah. And they've learned how to do that. 100 Yeah, yes. So what kind of tips I love to ask this question, what kind of tips do you have for people who want to write or for other writers?
 
</strong>Lorna Schultz Nicholson ** 58:36
A couple of tips. I would say number one be reader. I think that it's huge. If you know, I've taught lots of courses, and if I get somebody who says oh, I don't like to read, I think how are you going to be a writer like reading is super important. I also think, just write, don't, don't try to edit yourself as you begin to write like, think of your story. You remember what the very, very beginning we talked about story and story is hugely important. So just think about what your story is what it is you want to tell, and how you want to tell it, and who do you want to tell it. And that's that's important too, because the voice of the story is really important. So if you look at it that way, and then you think of story first, and then think of the writing you know, as your as you get the story down, then you can write and then don't be afraid to edit. Don't be afraid to go back over and over and over it and just make it better. Don't think it's done after the first draft. And persistence and perseverance is really important.
 
<strong>Michael Hingson ** 59:42
Do you when you're writing or once you've written a draft? Do you share it with a cadre of people to get their thoughts and reviews?
 
</strong>Lorna Schultz Nicholson ** 59:52
Yeah, I have depending on what I'm doing, like, if it's a book that I have signed a contract before I've written the book which I I do have some publishers that I work that way with. But recently, I just wrote a thriller novel, which is an adult novel, which hasn't been published yet, was just a COVID experience because I was bored. You know, I was tired of watching Tiger King. All those shows. So I wrote this book, and I needed some guidance with it. So I asked some friends to read it like, you know, and then we would have a zoom call, and I would get their their take on it. You know, did you get this? Did you get that? Did you understand this? Maybe it needed more. So yeah, I will. I will, it depends on the book. Yeah. And what I'm doing? Yeah. So for sure. I think it's a good, I think it's really good advice for new authors is to is to help flush the story 100%. But make sure you're going with people that you trust. Because you don't want to get it. Like if you get bombarded with feedback. And it's conflicting feedback, then that can be really difficult to so you want to get the feed, but you want to go to people you trust. So maybe people that are in a writers group, if they're in like three or four or five people that can work really well.
 
<strong>Michael Hingson ** 1:01:14
For sure. Yeah, it's important to be able to get input, but be able to sift through it. Because you're right, it can be very overwhelming. And you have to develop a little bit of a thick skin, not because you shouldn't be afraid of criticism, if you will, although people get worried about that. But rather, it's a thicker skin that helps you be able to sift through it and look for the nuggets that each person brings to suggestions that may be valuable for you.
 
</strong>Lorna Schultz Nicholson ** 1:01:47
Yeah, thick skin is super important in this business.
 
<strong>Michael Hingson ** 1:01:50
Yeah. Always. Always is.
 
</strong>Lorna Schultz Nicholson ** 1:01:53
Yeah. It's a very important part of the business.
 
<strong>Michael Hingson ** 1:01:56
Well, this has been really fun. We've been doing this now for a little over an hour, and I really appreciate
 
</strong>Lorna Schultz Nicholson ** 1:02:02
it take my dog to the vet.
 
<strong>Michael Hingson ** 1:02:03
Oh my gosh. Or is the horse the dog taking you?
 
</strong>Lorna Schultz Nicholson ** 1:02:08
Well, probably the dog take you home. There
 
<strong>Michael Hingson ** 1:02:10
you go. What kind of dog? Oh,
 
</strong>Lorna Schultz Nicholson ** 1:02:12
I brought him home from Mexico. He's a rescue dog. I picked him up as a little puppy off the street. And I brought him home. Oh, nine and a half now though. He's older now. So I've had him for a lot of years. See doing okay. Oh, he's great. He just has to go for his checkup and get his shots and whatever. You know,
 
<strong>Michael Hingson ** 1:02:27
Alamo my guide dog goes tomorrow we're taking dog and cat to the vet. Alaba is just going to get his shots and a physical and stitch the cat goes in for a pedicure to trim toenails, and so on because they're getting way too long. And it hurts when she grabs a hold of you now, so we're gonna do that. I'm gonna go
 
</strong>Lorna Schultz Nicholson ** 1:02:47
get their shots, too. So. So anyway, it's been great. This,
 
<strong>Michael Hingson ** 1:02:51
this has been fun.
 
</strong>Lorna Schultz Nicholson ** 1:02:53
Yeah, really fun.
 
<strong>Michael Hingson ** 1:02:54
Well, we should do it some more. And definitely, we could talk about that book if you'd like. But I want to think I want to thank you again for being here. We'll connect by email. Well, we have to do that. And I want to thank everyone. I want to thank you all for listening. We really appreciate you being here. We'd love to hear your comments. Send an email to me. I would love to hear from you, Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And you can find contact information there. But also learn a how can people reach out to you they'd like to talk with you or learn more about you. Oh, my
 
</strong>Lorna Schultz Nicholson ** 1:03:33
email is Lornasn L O R N A S N at TELUS te l u <a href="http://s.net" rel="nofollow">s.net</a>. That one's pretty easy. Yeah,
 
<strong>Michael Hingson ** 1:03:44
that one is Lorenasn@telus.net.net. Yeah, that's so there you go. If you want to talk to learn a please hit if you don't want to talk to Lorna, email her and tell her you love the podcast anyway. And of course. And of course, we would appreciate you giving us a five star review whoever you are, wherever you are, and so on. You're listening to this. We appreciate your reviews and your thoughts. So thanks very much for listening to us and Lorna once more. Thanks very much for being here on unstoppable mindset.
 
</strong>Lorna Schultz Nicholson ** 1:04:13
Thank you, Michael.
 
**Michael Hingson ** 1:04:19
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Prolific Author with Lorna Schultz Nicholson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/aa29bbbc-56f5-4628-8651-017906e7b60e.mp3?source=rss&amp;ext=asset.mp3" length="44103600" type="audio/mpeg" />
<itunes:episode>94</itunes:episode>
</item>
<item><title>Episode 93 – Unstoppable Unexpected Loss</title>
<guid isPermaLink="false">https://pinecast.com/guid/e30dabe4-da38-4a12-a9e7-d1bf90867d5f</guid>
<pubDate>Tue, 17 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:01:22</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f79a2d22-12e9-4949-a5fe-8f10ca571b8a/Unstoppable_Mindset__3_.jpg" />
<description><![CDATA[<p>On this special episode today, I am being interviewed by Braden Ricketts to discuss the unexpected loss of my wife Karen. After a long battle with a sore on her back, Karen passed away on November 12, 2022. I wanted to put out an episode dedicated to her memory and all the adventures we had in life together.
 
As I navigate life without Karen by my side, I am grateful to get to look back on all the lessons we learned from each other and all the amazing accomplishments she had in her life. Karen truly embodied the Unstoppable Mindset, and I am going to continue moving forward with her in my thoughts.
 
Many of you came to know Karen through our book “Thunder Dog” and saw just how important she was to me. Karen wanted a small celebration of life, but for those of you who would like to pay your respects, I will be holding a zoom call on January 28th, 2023 at 11 am (PST).
 
I share with Braden how Karen and I first met and fell in love, how I am processing the grief of her loss and the fear that comes along with it, and my final words to Karen. I appreciate Braden being there to support me through this conversation.
 
<strong>Zoom link for Karen’s service:</strong>
<a href="https://us02web.zoom.us/j/4158274084?pwd=SHFuSDFaamZtdjZVbEZBNEtjWUk3QT09" rel="nofollow">https://us02web.zoom.us/j/4158274084?pwd=SHFuSDFaamZtdjZVbEZBNEtjWUk3QT09</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet and today we are absolutely dealing with unexpected. I'm your host, Mike Hingson. But I'm not doing the interview today. I get to be interviewed, and you'll find out why all that is in just a moment. Our guest interviewer is Braden Ricketts, who is part of the team that helps me in the back deal with podcast editing, and so on. He doesn't mostly do ours, but he's involved with what we do. And I even got him to commit once. And he still hasn't done it yet. But I got him to commit to letting me do a podcast interview with him. So we'll get to that. But today we have something special and a little bit more unexpected and unusual to talk about. So Braden, I'm going to turn this over to you. And thank you for being here. And welcome to unstoppable mindset.
 
<strong>Braden Ricketts ** 02:11
Michael, it's an absolute honor for me to be here for very many reasons today, especially your legend on the back end at amplify you. We talked about you all the time, you're such a force to be reckoned with. And I'm honored to be on your show with you today.
 
</strong>Michael Hingson ** 02:27
Well, it's an honor to have you here being a part of this too.
 
<strong>Braden Ricketts ** 02:31
Thank you. And speaking of honor, today, we're going to talk about a very special person whose life has come to an abrupt end. And we want to spend some time today to revisit your wife, Karen, and what she meant to you and your world and how you were processing her loss.
 
</strong>Michael Hingson ** 02:50
Well, thank you. Yeah, we lost her on November 12 of 2022. And in a way it was expected to some degree and wasn't really totally expected. She contracted a wound on her backside in July of 2022 that went all the way to the bone and she ended up being in the hospital for a month and came back very much weaker. She also had rheumatoid arthritis, which she's had for several years and she took medications for it. They were infused every month and the doctors, the physicians felt that she could not take the infusions while she had this wound, as I said that went to the bone because the infusions would further lower her immune system's ability to fight infection. And the wound that she had got infected to the bone. So they didn't want her to have any of the infusions, which caused her a lot of pain. And I think other things were going on with her in general. And so from the time she got home in late August until November, she just kept getting weaker, and she wasn't eating much. And we were all concerned and we were afraid of what was going on. And she was too. She wasn't a lot of pain, but then on November 12, that finally kind of all caught up to her and came to a head and at 1125 I remember the time well, in the morning. She she passed so it is what we have to deal with. And unfortunately, I was there with her her sister was there, our niece was there. And three other people were there. Her two caregivers Josie and Dolores were there in Jeanette, who is our housekeeper who comes in once a week. Karen and I between us don't vacuum as well as one would like. So we cheat we get somebody else to do it and Jeanette wanted to be there as well. So we all were there when we got to say goodbye to Karen which we're very grateful about and you know as I can only say the Spirit just moves faster than the body and that's what happened.
 
<strong>Braden Ricketts ** 04:58
Yeah, and not often do people have the opportunity to really say those goodbyes. So what a benefit to at least know and have the opportunity to bring people together around the unfortunate events? Well,
 
</strong>Michael Hingson ** 05:10
it was very fortunate to be able to do that. And I'm glad they were all there, they wanted to be there. And we, we had the opportunity. And for me, Karen still here. A lot of people say that about loved ones, and so on. But it's different, we would have been married 40 years on November 27. So we missed 40 years by 15 days. So as far as I'm concerned, Karen will always be here in one way or another. And I started a few times after she passed by ape saying, you know, well, we have to move on. And I realized wrong thing to say we don't move on, we move forward. But I don't want to move on, which I think almost implies, eventually just leaving her behind. And we're not going to do that we'll move forward. And she is where she is. But she will always be with me and will always be part of my memory and the memory of all of the people in our families. And you know, the other thing that that happened for me, the day after she passed, I put a note up on Facebook, just telling people about it, because I knew a lot of people who had known Karen or knew about her. And a number of people who read the Facebook post, had never met Karen, but they read our book, Thunder dog, the story of a blind man and his guide dog and the triumph of trust, which was our New York Times bestseller book. And they wrote to me on Facebook, and they said, we never met Karen, but we've really got to know her in Thunder dog. And so one of the things that we're going to do is hold a zoom session on the 28th of January at 11am. Pacific time for anyone who wants to come and listen or participate. Our pastor from our church in San Marcos, California, where we lived in the early 90s is going to be there and David McKinney, my web guy who's also a pastor in San Francisco is going to be there. And anyone who wants to come is welcome to come and participate however they'd like. And the reason we're doing that, in part is that Karen did not want a large service. Her mother died in 2021, we had a good service of the large service, but it was just too sad for Karen. And so she said If anytime she passed, she didn't want a large surplus. So this past Saturday, we held a small family service for her just close members of the family and so on. And we did it at the church where her mom is buried. And we actually put Karen's ashes in with her mom. So the two of them are together because they were extremely close. And we would want to honor that. And so we did.
 
<strong>Braden Ricketts ** 07:45
I love that. I love the sentiment of moving forward not moving on. It's about developing a new relationship with that individual in a different form.
 
</strong>Michael Hingson ** 07:54
That's a good point. And you're absolutely right. That's exactly what it is.
 
<strong>Braden Ricketts ** 07:57
Yeah. Michael, I also didn't get to know Karen very well, would you like sharing a little bit about who she was in your words.
 
</strong>Michael Hingson ** 08:04
So Karen was born in 1949, and was a paraplegic from birth. So she always used a wheelchair. I think she actually got her first chair at the age of five that that she started to grow up in, but she was always in a chair. And her parents were very much the same as mine, in that they took the position that it didn't matter, that we were different. What mattered was what we learned to do, and what we decided to do with our own lives. And they gave her the opportunity and challenged her to take the opportunity to do whatever she wanted to do. So she went to regular school, there were physical challenges, because a lot of times there were steps and other things. And so she had helped with that. She took like I did, although I only had it for one year, but she was in a special PE class. And they didn't do anything in the special PE class. She played cards with another person who she developed a very close friendship with in high school. And Maria and Karen were friends for their well, for Marie's entire life she passed in I think it was early 2021 I think that Yeah, cuz COVID was was with us. So. And then, of course, Karen passed at the end of 2022. So they're probably up there laughing at us anyway, but playing cards, you got playing playing cards. Yeah, absolutely. But Karen went college at University of California, Riverside, and, again, found physical barriers to getting around and so she started to work, to get Riverside to deal with it and actually became part of the committee dealing with the International Year of the disabled that the United Nations in part sponsored but at Riverside and so on, she became very involved in that and brought about us significant amount of change. She was also very active in Campus Crusade for Christ and then the United Methodist Church. And we got married at the United Methodist Church, Irvine University Methodist Church in 1972. But she was very active in church. And when I met her in 1982, she had been a teacher for 10 years, and decided to move on to doing something else. She did have her master's degree in sociology and taught from that, and, again, helped to break down barriers, but she decided to do something else. And so along the way, she decided to do the work of being a travel agent, which was a part time thing and then became a full time thing for her. And so when I met her, she worked at a travel agency in San Juan Capistrano, California. And within that agency, she started her own small agency dealing with travel for persons with disabilities, the name of the agency was anyone can travel. And I met her through someone who knew her who was out surveying some possible places for a convention for the Society for the advancement travel of the handicapped sath. And so they introduced me to Karen and we kind of hit it off in January, although we didn't really have a whole lot to do with each other for a few months, because I was dating someone and she was dating someone, and neither of those relationships lasted overly long. And then in May of 1982, Karen, I knew was was agenting. And I was working for first well Computer Products, which was the company that Ray Kurzweil began to develop the reading machine for the blind. It was being purchased by Xerox. So I was based out here in California and needed to go see some customers in Hawaii, what a tough job to do. And I decided I take my parents because they had never been, and I called Karen to do the ticket booking. And she did. Then she brought the tickets down. And we chatted for a while. What I didn't know at the time was she was hoping that I'd asked her to go to lunch and being shy, I didn't. But we I walked her out to her car and helped her get in and and put the chair in. I just leaned over and give her a big kiss before she left. And then the neck was that Wednesday, I was going up to the airport to meet my parents. We were staying at a hotel overnight, leaving early the next day. She said I'm gonna come and get you what she did. And she came down got me, we went up and she met my parents. And the next day we went to Hawaii. And I started calling her twice a day from Hawaii, which is kind of where everything really clicked. And then I came back. And the day I came back from Hawaii, she was leaving for some training on some computer systems for TWA, which was around at that time in Kansas City. So we didn't get to see each other from the time I left for Hawaii until four days after she got back or rather until four days after I got back. And then she finally returned. And we just clicked. And so in mid July of 1982, I asked her to marry me. And we we chose a ring. And one of the neat stories I could tell about the ring is that when the jeweler called and said it was ready as we had it made, of course, I went up and got it and brought it down not without telling her. But I had called her boss lady named Joe. And I told Joe I was going to come and give Karen her ring. Joe will do anything for a party. So she immediately got champagne in the office didn't tell Karen but other people found out what was going on, which was great. So I show up around three in the afternoon. And it was a Friday, I think. And Karen was on the phone and I was sitting in front of her desk and just waiting. And finally she kept talking to this client. And I just finally said hey, give me your left hand a second I got up on a hold your hand and so she stuck her left hand out and I put a ring on it. I put a ring on her finger and immediately said, I have to hang up. My fiance just put my engagement ring on my finger. He proposed Oh, I have to go. And she did. And then the next few months went by and we got married. As I said on November 27 1982. She was a an always has been a fun person. And I think in a lot of ways very seriously. She was smarter than I was she she didn't know we show it but she had a great sense of humor and when something popped out That was funny. It really popped out. And she also was very perceptive. And so the two of us, I think really worked well together for 40 years.
 
<strong>Braden Ricketts ** 14:58
40 years. My goodness What were some of the lessons you learned from 40 years of marriage McCarran
 
</strong>Michael Hingson ** 15:04
that people can get along, we can fight we did have some sometimes they were pretty serious fights. I remember when I'm working for one company in the early 90s. In 1996, early in 1996, we had talked about relocating to Washington, DC area, the company wanted to open an office there. And so the President said, We want you to move there. And then one day, and we were both excited about that. And one day, he comes into the office, I changed my mind, I want you to open an office in New York, Karen absolutely didn't want to go to New York, she didn't want to do anything there, DC was a lot more fun, I think, and a lot more interesting to her. But it was either take that job or a sales territory in a place like New Mexico, because he said, I already have somebody who will take your place out here working at the company, we will need you back there. So we had to do it. Karen didn't want to do it. But I went back, we rented an apartment. And we had some pretty heavy conversations on the phone. But we worked through it. Because there wasn't another viable job. And one of the things that I and anyone who happens to be fortunate enough to have a job, who happens to also have be a person with a disability knows, the unemployment rate is really high. For us. It's between 60 and 70%, of all employable. My case, blind people are unemployed, because people think we can't work not that we really can't work. And so the result of that was that I didn't want to go into a job search. So we worked through it. And if you communicate, if you keep talking, if you work together and are willing to work together, you can get through stuff. And we did move to New Jersey, we both agreed we didn't want to stay there forever. We didn't know when we would move back to California. But Karen was a native, she would let me call myself a native because I was born in Chicago and moved to California when I was five. So I could never be a native. But she but she always wanted to get back to California. And she said I'll do it if we're going to come back someday. And I said, Hey, I am absolutely in, in sync with that. Then these two teams of terrorists, hijacked a couple of airplanes and flew them into the towers of the World Trade Center. And that led to all the circumstances that did get us the opportunity to move back to California, which we did. And when we moved to New Jersey, we built a home because we wanted it to be wheelchair accessible. And the other issue there was it had to be a two story home because the development where we found property to build I had only two story homes. So we put an elevator in that was a fun thing. This there were some challenges with the engineers in Westfield, New Jersey, where we lived that they tried to make it difficult for us to do it. But we got the elevator ran and we got them to sign off on it. When we move back to California, we found a place to live up near Guide Dogs for the Blind in guide dogs and center fell. We bought a home in Novato. There's no property to build a home, so we had to buy one and modify it. And we always said that if we could build a home, we wanted to do it. Because if you build a home from scratch, it's cheaper than if you buy a home and modify it because if you buy a home, you're gonna tear things out, put things in big changes and cost over $100,000 to do. But we did and loved the area up there. And then for a variety of things, we moved down here to Southern California in 2014, where again, we build a home. And we made it a home. The home was built in 2016. And we moved in on December 17th 2016. And we love it because first of all, it's a brand new home with all the latest codes, the heating and air conditioning bills are a lot less than they might otherwise be. We do have solar. And it was comfortable for Karen. And it was comfortable for me. So one of the things I plan on doing is staying right here. Why would I want to move it's too stressful to move and we've got a good interest rate. And I'm hoping people will continue to hire to hire me to speak. I also work for accessibe, which is a company that makes products that help make internet websites more accessible and inclusive for persons with disabilities. So that is actually how this podcast unstoppable mindset began because they wanted us to do a podcast podcast that would tell the world that we're we're all capable, we're all unstoppable. And so we inspire people. Sometimes we talk about accessibe and the products and the company and we just talked about disabilities, but mostly it's all about inspiration. So between accessibe and continuing to speak, I intend to keep busy and keep moving forward.
 
<strong>Braden Ricketts ** 19:58
Absolutely. And You should. But it sounds like you and Karen had a life full of adventure together and a wonderful time.
 
</strong>Michael Hingson ** 20:09
Well, I think so I've always regarded life as an adventure, I think probably as have been a little bit more of a risk taker than she wanted to be at times. But we we did travel to various places, we were on a number of cruises, which was fun. We went with Karen's parents to a couple of timeshares in Spain during the World Expo back in 1992. And had a wonderful time for a couple of weeks over there. And mostly, I think the the important thing, and it goes back to the question you asked before is, we made sure we always enjoyed each other's company. And I wouldn't change the last 40 years for anything. I hope along the way I learned stuff, and then that she learned things as well. And we continue to be very close, we communicated. And over the past few months of her life, I know there were times that she said she was scared about what was happening. And I and her caregivers, Josie and Dolores worked with her and Courtney before them worked with her. And we just tried to keep things as pleasant as we could and as peaceful as we could. So I think eventually, Karen knew that this was what she needed to do was to move on and she did well on to, to go do something else, then whatever it is she's doing, I'm hoping that she's enjoying it. And I get to join her sometime in the future or or see the results of what she does somehow.
 
<strong>Braden Ricketts ** 21:36
Yeah. Now, Michael, you've been processing this loss for, you know, in anticipation leading up to to the day, but also a few months since then. How have you been addressing the fear and loss? And what are your plans for moving forward?
 
</strong>Michael Hingson ** 21:55
Thanks for asking that, for a lot of reasons. Because one of the things that I realized, as the pandemic began is that I had talked a lot in the speeches that I've given about my experiences in the World Trade Center, and why wasn't afraid. But I've never taught people how to deal with that. I've never taught people how they can learn to control their own fears and use fear as a positive force to move forward. And so now I have to practice what I preach, right. And I've had to do that before. But now I have to do it again. And you're right, there is fear, there is the fact that I've had a little bit of time to adjust, or I had time before she passed. And I was doing a lot of the cooking and a lot of the other things around the house that she wasn't able to do, although I kept hoping she would get better and be able to take over those things. But I also realized that if the worst or what we didn't want to happen, actually did happen, I would have to continue to function and move forward. As a blind person who has been blind his entire life. I've learned that there are lots of ways of getting jobs accomplished, and I need to keep my wits about me. Even though I'm going to have some fear and some frustrations along the way, I need to keep thinking about how to deal with different tasks. Unfortunately, now we do have a lot more technology than we used to that helps. The process, for example, is a company that I helped bring the products to market from called IRA, a IRA, an IRA is a company that makes what's called a visual interpreter. What it essentially translates to is a product that includes an app that will go on a smartphone. And you can activate the app that calls an IRA agent. Now the agents are not just people who say I want a job and pay me for it, but they are people who have demonstrated the ability to describe to be accurate in their descriptions and to to understand what any of us who happen to be blind need when we ask a question like if I want a label read, I can tell them what I want. Or if I do it enough times, they people take notes in my profile so they know what to read and what I'm not interested in. Or if I'm traveling somewhere and need to get directions how to get from Virgil's barbecue, for example, in New York City, to the United Nations, what the easiest ways to do it are and literally what they do is they use the camera on the on the smartphone. Or they can even use GPS information that's transmitted by the phone through the app. And they can give me whatever information I need to have. They describe they don't editorialize, they don't tell me how to do things. They describe or give me the information I asked for. So when I was assembling something a few years ago, they read the instructions, they don't try to tell me things that you wouldn't want somebody to tell you. Now you got a blade screwdriver and a Phillips screwdriver, do you know the difference, and that's not the thing you want to tell me, if you want to describe it, you want to tell me the instructions say that you need to use the blade screwdriver to tighten the screws or you need to use this particular pipe, we're building a laundry cart and everything was color coded. So they tell me the specific information that I visually would not have access to? Well, as I said, we brought that to market. And I use Ira all the time now, whether it is to read labels, whether it's to get other information, sometimes off of a TV screen, whether it's to read material that my the computer won't scan, or read very well, or whatever it happens to be. They, they literally can provide any visual information I need that didn't exist seven years ago. But it exists today. And so that's something that certainly helps. And there are other kinds of technologies, there's much better optical character recognition than with the original Kurzweil Reading Machine. And so I given you a long explanation. But it's, it's to say, knowing all of that, and knowing how to use the tools that I have, and knowing that I can be creative when I need to and maybe use tools in a different way, then people are possibly not used to ultimately I can continue to move forward and do whatever it is that I want to do. Does that mean I Miss Karen less? No, it doesn't. But it does mean that I can continue to live, which she would want me to do. I can continue to go to the airport, get on airplanes, and go do speeches, which I do. And continue to talk about the lessons we should learn from September 11. And now start to talk about how you could learn to control your fear. And I can speak to that more poignantly now than ever, because it's something that I have to do every day, it was weird. Going to sleep the first night of the Karen wasn't here. Even when she went into the hospital, although I knew she would probably be coming back. And she did. But it was weird going to sleep and there was only me in the house. And then when she did pass, again, it was a strange feeling. And I'm not sure that I'm still used to it. But I'm comfortable enough to recognize that, again, what I need to do is to move forward and not be afraid, or use the fear that I do have to help me be motivated to move on and do whatever I need to do, including doing this interview.
 
<strong>Braden Ricketts ** 27:56
You know, you are absolutely embodying the unstoppable mindset that you have brought to the world through your podcast and your stories. Because this is something that happens to a lot of people. But it's also seen as you know, the reason people give up or the reason that people struggle with a loss. And what I'm hearing from you, Michael, is that you're taking this opportunity as a new adventure, you're going to try to do things in different ways or learn how to do things more on your own that you may not have done before. Right. And that can be scary for a lot of people. But in your explanation, I hear that there's a little bit of, you know, excitement for what you're going to learn and what you're going to develop what you're going to try and what's going to be new in your experiences going forward.
 
</strong>Michael Hingson ** 28:42
And it is scary. There's no doubt about it. And it's scary for me. But I'm not going to let the scariness blind me or paralyze me to being able to do whatever needs to be done. My job is to continue to do the things that I've chosen to do. And I think life is all about choices. And choosing not to let fear stop me is part of that process. So it is important to be able to, to work through whatever comes along. I expect even if I live another 100 years, it will be scary doing stuff that I used to do with Karen. And I'm perfectly okay with that. Since I also know I'll be able to do it and work through it. And your life is an adventure and I really look forward to seeing what we're going to see over the next 10 and 20 and 30 years, I think that a lot of things are going to happen. If we would allow ourselves to work together work as a community and stop just deciding that it's just us for ourselves and no one else and if we would just choose to work together and find ways to interact and help each other, that I think we're going to have a much more powerful world. But it's all about an adventure life has been an adventure, from the first time anybody had any conscious thought. And I think that is going to continue. And that's what makes life so much fun. No matter what happens and what gets thrown at us, God, I really do believe doesn't give us anything that we can handle. But having lost Karen, I can see where people can give up. And I can see where that's probably really easy to do. Fortunately, I've made the choice that I won't let that be the way I live my life. And I think that as emotional as it is to have lost Karen after 40 years together. Now, I know that she would want me to continue to treat everything we do as an adventurer, and find ways to do things. I want to take another cruise sometime. I'm not sure how that's going to work because it won't be with her. Physically speaking. I'm not sure that I'm one of those people that would just go on a cruise by myself. I know people who've done it. I don't know, I might, time will tell. That's a question yet to answer. But I'd like to take another cruise or two and do some other traveling outside of business. Excessive B is in Israel, I haven't been there yet. I'm looking forward to doing that and hope that we get to do that soon. And again, that will be an adventure in so many different ways. So it is all about adventure. It is all about working through things as we go. And it's also about recognizing that we're only stoppable if we allow ourselves to be or we are as unstoppable as we want to be.
 
<strong>Braden Ricketts ** 31:44
Absolutely. Did Karen have some inspiration in your unstoppable mindset? Is there a phrase that she like to use that you're hearing in the back of your mind as you continue on?
 
</strong>Michael Hingson ** 31:58
I think is absolutely that she and I worked out unstoppable mindset as a title together. And I wanted to try to come up with something a little bit different. And she may have actually been the first one to say why don't you use unstoppable it's I think it's starting to be overused. But it wasn't when we started this whole concept. Excessive he had done a commercial an advertisement last year about the product. And they had people in that a number of people who had happened to have disabilities. And they use the term. But I, I thought about unstoppable and I went to myself and Karen also said, It's really what this is all about. And so you should use it. So it is one of the things that I remember that we talked about one of my favorite times with Karen, in terms of something where she taught me something or else I said I think sometimes she's smarter than I, I was looking for a job in 1989. And I mentioned that I went to work for a company. That's the company that sent me eventually to New York, when I was applying for jobs. And we found this one in the newspaper. I said to Karen, do I say in my cover letter, I'm blind or not? And she said You're a dummy. Only wives can do that. And I said, Well, why do you say that? And she said, You've been a sales manager. Now for a long time, you've hired people and worked with a number of people. You took a Dale Carnegie sales course when you first started in sales, what's the most important thing that you tell every salesperson that you hire? And I wasn't really quite whether I was thinking of a number of things. And I finally said I'd skip up which one and she said, you've always told me that the most important thing you've ever told your people is turn perceived liabilities into assets. And that's absolutely true. What's blindness if not a perceived liability? It's not a liability. People think it is. But you know, something is too expensive. That's a perceived liability if you can make the case for why it is what it is. Well, she said that and I went off and I wrote a cover letter about my desire to work for this company. And the last two paragraphs of the cover letter kind of went something like this. The most important thing that you need to know about me when you're considering me for this job is that I happen to be blind. And I choose by the way, the words happened to be blind because it's just a characteristic like being left handed or male or female or anything else. I want to include politicians in that in that whole characteristic thing because they made that choice which lowers their level, but we won't go there. It's fun to pick on politicians. Anyway, the most important thing that you need to know is that I happen to be blind as a blind person. I've had to sell all of my life just to be able to survive and function. I've had to sell to convince somebody to let Have you buy a house, I've had to sell to convince somebody to let me rent an apartment or take my guide dog into stores. Because this was before the Americans with Disabilities Act, and there was real legislation about all that. I've had to sell to do most anything that I wanted to accomplish. So when you're considering me for this job, and you're looking at other people, think about do you want to hire somebody who just comes in to the office and works for eight or 10 hours a day and then goes home? Because the job is over? Or do you want to hire somebody who truly understands sales for the science and art that it is and sells 24 hours a day as a way of life? Earn, perceive liabilities into assets. And the result of that was? Yeah, and the result was it two weeks later, I got a call from the company and they said, We're having you come in simply because of that letter, and we want to meet you. And we want to talk to you about working for us while I went down and the rest kind of his history. But she was absolutely right. And I didn't catch it. I was too much in the habit of always worrying about do I say I'm blind or I'm not. And she, she was smart enough to recognize what really needed to be done, which is something that she did so often. And I will miss that. But I will also remember all the things that she did do. So hopefully I will work at being better.
 
<strong>Braden Ricketts ** 36:22
Yeah, that love and support, it just points out some of those pieces that we overlook. Can you tell me a little bit more about what her love and support meant for you?
 
</strong>Michael Hingson ** 36:32
Really, I can only say I meant everything. We really did not only depend on each other physically, because she could do things I couldn't like she could read and I did think she couldn't like push the wheelchair. So she reads I push. But just we learned each other totally. And we learned what we needed to do at any given time to support each other. There were very, very few times where both of us were down or very unhappy at the same time. I remember once when I got the job working for the company I just talked about. We were moving from Mission Viejo, California to current well to the area of Carlsbad, California, Vista, California, which is down near San Diego about 4550 miles south of where we lived in Mission Viejo. And we decided to find property and build a house. But we didn't want to continue to drive all the way down every morning for me to go to work and then Karen to come back up and go to work. So we decided that we would rent an apartment. And we found an apartment to rent it was actually in a new facility that was going up. And we put our home in Mission Viejo on the market. And the realtor that we first use was doing some pretty shifty sorts of things. And he was letting people come in on their own without being present in looking at the house and giving them keys and other things that we didn't like we caught them out at one day when we were about to move. And we went down to move into the apartment only to find out that they didn't have the certificate of occupancy yet. So we couldn't move in. That was probably one of our saddest days together. Because we were looking forward to being able to move down. And I don't I think we went I don't remember whether we went back home, or what we did, because we had packed most everything up. And physically, we couldn't just go sleep on the floor. But we worked through it. But it was a very sad time. And we've had a couple of those sad times. And of course, I mentioned earlier about me making the decision that we needed to move to New York and then having to work to bring Karen along. And that was was pretty sad. But again, she recognize the value of it. And when she made some decisions at times I recognize the value of it. A her love meant everything to me and I would do anything that she needed me to do. She has been a quilter since 1994. And over the last few years, she needed to replace some sewing machines and some new ones came on the market. And I said you need it. Go get it. She said well, we don't necessarily have a lot of money. I said, but do you need it? Is it going to make your job and your life easier? And she said, yeah, it will I thought about that a lot. They said there's no question, go do it. I wouldn't do anything like that for her. And I wouldn't hesitate at all because I would do whatever she needed. And I knew that she would do the same sort of thing for me. We knew each other that well that we had that deep level of trust that we needed to have. And we never were suspicious of each other. We didn't mislead each other. We didn't lie to each other, which was important.
 
<strong>Braden Ricketts ** 39:54
You know, I feel called to ask you to use those same words. is on yourself as you go forward. And remember that, you know, she would do anything for you and you should do everything for yourself that she would.
 
</strong>Michael Hingson ** 40:09
I agree. And I'm doing that at the same time well, so I, for several years went since we moved in, we we have a TV in our living room and we have a Sonos soundbar. And I've always wanted to get a subwoofer because I like bass, not loud, but I still like bass helping to fill the room. And I never wanted to spend the money to get it. And it was only after she passed that I had a bright idea. The credit card I use for business accumulates rewards. And so I called the company that deals with all that, and it turns out, they sold the Sonos subwoofer that I wanted to buy. So I got it for free. Now I have the subwoofer unfortunately carries out here to hear it. And, you know, she said, Do you really need it? And I said, Well, it would be nice. Do I need it? No. Now, my only justification is it didn't cost anything. So I did it. And she would have approved with that. But you're right, I need to do what I need to do to move forward as well. And I will always think, Karen, is this the right decision to make? And I think that's important to do. To really think about any decision that we make, especially major life decision, several people have asked me already Well, are you going to move? Are you going to stay where you are? And one person is even advised that we should sell the wheelchair accessible van that Karen drove? And the answer to moving is absolutely not. Why would I want to the house is probably bigger than I need? Well, it is bigger than I need because two of us lived in it. But at the same time, it's a very comfortable house, the interest rate is great. And I would never find another place that will be as comfortable as this. More important, I'll never find a place that I can move into that would be as comfortable and as inexpensive as this. And even as far as selling the van will explore it. But I'm not deeply in a hurry to sell it. Because if I do, I still want to have access to a vehicle I'll need to own something because as I need to move around, whether it's the people who worked for Karen, as they're her caregivers who now work for me in the business, or other people, I don't want them to have to use their car and they're more reluctant to use their car, if I have a vehicle available. And I learned that in college. So whether it's the van or something else, I want to have a vehicle around. But I don't need to make any urgent decisions. And I am a firm believer that things will happen as they should I believe that God has given us the ability to make choices. And it's given us the ability to hear what the right decision is we just need to learn to listen to that voice and make the right decisions. And then when we do that, things will work out fine.
 
<strong>Braden Ricketts ** 43:04
Those are beautiful words, they certainly seem to be having a role and an impact in the way you're handling the loss. It's It is remarkable. I know you've been processing for a while but you you seem to be really at ease. With with where things are at. Do you have advice that you would like to share with others on that, in that regard?
 
</strong>Michael Hingson ** 43:26
I think it's important that people really do think about how to prepare for unexpected life changes. And that's what we'll be talking about an A guy dice Guide to Being brave. One of the things that I learned in college was to step back and think about each day. At the end of the day, how did it go? What went well, what didn't go well? And even with what went well? Could it have gone better? Or the things that didn't go? Well? What do we do so that that won't happen? Again, it took me a long time to get out of the habit of saying I made a mistake, I screwed up and that's all there is to it to saying okay, that didn't work like it should I could even call it a mistake. But the ultimate question is, what do I learn to move on? And not do that same thing again? Or to move forward and not do that same thing again? Or how would I handle the situation the next time it comes up? And a lot of times that happens? Something will happen again, and the question is have I learned to the point where when it does, I went oh, I would go oh, wait a minute. I know what I did wrong on that or I know what I should have done better. And I can make that become part of my life which helps a lot to alleviate the fear. So that's one thing is to be introspective at the end of the day and then be mindful and allow yourself to recognize that there are things that maybe you didn't do as well as you should. I like the concept that failure isn't really failure, it's just a lesson that'll move you to more success and move you to do something better the next time, a mistake is only something that didn't work out quite as well as you want, and you can move forward from it. It's not a mistake, if you did what you felt was the right thing. And it turned out not to be the right thing. If you learn from it. It's absolutely a mistake if you just continue to do the same thing. And you don't learn from the things that that happen in your life. I love Einstein's definition of insanity, which is always do the same thing and expect something different to happen, that doesn't work that way. So we can learn how to change. For me, the first time I think I really use that well was I was the Program Director of our radio station, and K UCI in Irvine. And I heard a lot of DJs on the air. And a lot of them didn't sound as well as they could have I didn't think. And so I came up with this bright idea. I want you all to listen to yourselves, we're going to I want you to make a recording of the times that you talk on the air, and then take it listen to it. And then you can imagine that people just rebelled it that people say we're our own worst critics. And that's really the wrong thing to say we're not our own worst critics, we are our own best evaluators. Because we know all the things that go into a decision that we make. So for me, when I made that suggestion to people, and they resisted, we fixed it. I got our station engineer to put a recorder in a locked cabinet, which we haven't had in all the studios. And whenever the microphone was clicked to on, so they were going to people were going to talk, the recorder would start. And at the end of the week, because we did it once a week, we gave each person here's a term you haven't heard in a while a cassette, with their program on it. We said listen to it. You know what, the people who did it, and we kind of really made everyone do it. I didn't go so far as to embarrass someone in front of other people. But I pushed really hard and got people to listen to it. It was amazing how much better everyone was, by the end of the year, some of the people went on to professional radio. And everyone benefited a lot from it. And I learned that it's all about evaluating yourself. So even today, when I give a speech, I listen to it. When I do a podcast, I go back and listen to the podcast, every time I do an interview one because I want to refresh my mind before making the notes. But two, I want to hear how I sound. And I hope that every time I do that, I improve a little bit so that I sound a little bit better than I did the previous time. I think it's important that we allow ourselves to evaluate ourselves and to grow from that. So it's a lot of fun to do it. I've made some some serious mistakes. Over the years, I did a couple of flubs in radio, that I wouldn't say they were embarrassing, but I've listened to them actually a couple times since and I laugh at them. But I'll never make the same kind of error in judgment. Again, I was gonna say make the same mistake, I suppose you can say it was. But it's all about? Do we learn from life. And my belief is that we have to learn from life. And life may be a great adventure. But it's also a wonderful teacher, if we allow it to be. So for me, I think it's important that we all be very introspective at the end of every day, we need to think about what we did, how did that go? Especially when something happens that makes us afraid. We need to then go back and study. Why are we afraid? What is it that's really fearful? And how do we deal with that? Those are the kinds of things that along the way I learned that helped me not be afraid on September 11. And it really got to the point where I finally said to myself as we were going down the stairs because I was listening for every creaking grown in case the building decided to just suddenly fall. If it's going to fall, it's going to fall. There's nothing I can do about it. I can only do what I can do, and literally went down the stairs with that attitude. So again, I chose not to be afraid I chose to use my concerns to be more observant and to work to help other people and to be positive and upbeat all the way down the stairs. And I think we all can do that. We don't need to let fear blind us as I describe it. We can use it as a very powerful mode. Vader to help guide us and direct us into whatever it is that we need to do. I think that's kind of probably the most important lesson I can give to people.
 
<strong>Braden Ricketts ** 50:08
Yes, wow. And quite literally in your story, you took control of the one thing you could control, which was one step in front of the other, and got you all the way to safety.
 
</strong>Michael Hingson ** 50:18
Right. You know, the, the other part about that is you don't worry about the things that you can't control. That happens so much. I mean, we see so much on TV and so much other things in our lives that go on. There's so many things that people want us to worry about. But we have any control over all have it. No, we don't. And so the bottom line is, if we focus on all that stuff, we're going to be scattered. If we worry about what we can control and let the rest of it alone, then we'll be able to move forward in a much more positive way. And we'll be better for it. And so will everyone else. And if the time comes, you know, one of the my favorite examples is the whole political arena right now. Everyone's worried about what's going to happen in our US Congress, and what's going to happen with the country? And what's going to happen with one thing or another? And do we have any control over it? Well, we do when we have elections. And if we really look at all of our politicians, all of our leaders, those who truly are and those who think they are, we can analyze them and see what they're really doing. And not be afraid to make a decision that says I've always been of a particular party, but this guy who's running from my party, isn't going to really benefit us. And so I need to make a different choice and really take the position that our elections are the times that we really do have control. Once they occur, then we are well, we are we are bound by the decisions that are made until the next election. And so we can learn to just control the things that we have control over and then move forward. And anyone who says we don't have any control is just as misguided as the people who think they have to control everything and can't.
 
<strong>Braden Ricketts ** 52:13
Yeah, we certainly can't control when and how people come in and out of our lives. And I've really heard from you today about honoring and valuing the time you have with people and carrying that value, even in their loss.
 
</strong>Michael Hingson ** 52:28
I think it's important. And, you know, like I said, Karen will always be in my life. And I hope to get lots of opportunities to talk about her and, and I talked to her. And I will continue to do that. Because it's kind of also my way of thinking about it and figuring out how to solve problems. And I don't have any problem with doing that. As long as I recognize what it really is. I'm thinking and she may be talking back. And I will probably hear some of that as we go forward and probably have already. But it's all about thinking. And it's all about recognizing that we are capable of living meaningful, productive lives. And whether some of us have some sort of disability, whether there were things that go on that we don't have control over. If we don't, then no sense worrying about it, deal with the things that you can influence, and you'll be much stronger and much better for it. And love that you
 
<strong>Braden Ricketts ** 53:27
still talk to her. Michael, I would like to ask him intimate question. If you don't mind. You said you had the opportunity to say goodbye. I was surrounded by friends and family. If you're willing, did you have words you would share with us that you shared with her in your goodbye?
 
</strong>Michael Hingson ** 53:45
You know, I was with her for about an hour. And about an hour before she left. She was on life support. She was on medications and actually 1125. They well, before that happened. The doctor came in and was talking with us. And he said she's on full life support. She's not sustaining herself. And so I said if we discontinue the meds, what will happen? And he said she'll probably pass within an hour or two. And I said if we keep the meds going, what will happen? And he said probably a few days, but certainly no more than that. Well, Karen sister also was an intensive care unit nurse and had other positions at the Kaiser hospital system. She worked there basically almost 40 years. And as I said earlier, she was in the room. And so I said, What do you think Vicki? And she says, yeah, absolutely. And so I told the doctor, okay, let's go ahead and discontinue the meds because this isn't helping her or any of us. And before that, I had said, Karen, we're here. We're going to, we're going to support you and whatever you do. It sounds like it's time for you to go well The meds were still being administered, actually her brother called, because I had reached out to try to get him to let him know what was going on. And I think he put it very well. He said, I think she's probably already made the transition. And I said, I agree. But I still said, you know, we're here, you go ahead and go. And we, we bless you, we love you. And I am going to do everything I can to continue to honor you and love you in any way that I can. And I hope that you will always know that. And I think that when 1125 came, and they did discontinue the meds was probably about another 45 or 50 minutes before her last heartbeat took place. But she had left. So it was just the medications kind of going away over time. And then when she left, we all just said goodbye one last time, and there was nothing else that we could do. So we went out and we just talked in the hall a little bit. And then we all went our our separate ways.
 
<strong>Braden Ricketts ** 56:01
does sound like a beautiful end to a beautiful story together. And one that, as you said will continue.
 
</strong>Michael Hingson ** 56:08
It will, I believe it was was beautiful. I believe that we're still exploring very beautiful, experiencing very beautiful times with it. I just spent New Years the last three days because, well, not the last few days, but the beginning of the year. Friday the 30th Josie, who now works for me who worked with Karen, her caregiver was there for part of the day. But then Saturday, Sunday and Monday, it was just me my guide, dog Alamo and our cat stitch. And we just all work together in the house. And that that will continue to happen. So at least I have company and they have company and I think that everyone misses Karen. But we all have have recognized that it's now the three of us as a close knit family. And so stitch the cat walks on me at night when I'm in bed. Alamo thinks he's a lap dog and wants to sit in my lap all the time. But he's a great guide dog. And, you know, we are all together and do the things that we need to do as a as a family. And it doesn't matter whether it's a dog of a cat and a person. Or it's more than one person. We're still the family. And that's okay,
 
<strong>Braden Ricketts ** 57:23
Michael, I am I'm in awe of your big heart and your unstoppable mindset. I am very honored to have been here with you today to hear your stories and learn more about your journey with Karen. Thank you so much for having me and for sharing all of this with us. It's an honor. Thank
 
</strong>Michael Hingson ** 57:41
you i and thank you. And I really appreciate you being here and being able to talk with us about this. And if people are listening to this, we will put the Zoom link in the podcast notes so that if they want to come and if they knew Karen or just want to come and listen, they're welcome to do that as well. And so we'll we'll have that in there. And I hope that people will go by center dog because they'll learn a lot about Karen from from Thunder dog, it's available wherever books can be found. And that'll be another way that they can also help honor Karen. But I think that they'll they'll learn about a wonderful person, person who's contributed a lot, not necessarily in always the most visible ways on this earth but who in fact, contributed a lot and will continue to do that just by all the things she did in the memory she left us. So I really appreciate you being here, Braden to help with it. And I hope that people will listen to this. And of course, we always ask for a five star rating. And I hope that that will happen. And that the people will recognize that they can be unstoppable too, which is what we really need.
 
<strong>Braden Ricketts ** 58:57
Beautifully said. Well,
 
</strong>Michael Hingson ** 58:58
thank you again. And I really appreciate you asking some wonderful questions. And they helped me think and they helped me process which is also important. But most of all, they they give me the opportunity to talk about this. And that's the most important thing that I can do because that will help me live a better life. So thank you
 
**Michael Hingson ** 59:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Unexpected Loss</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e30dabe4-da38-4a12-a9e7-d1bf90867d5f.mp3?source=rss&amp;ext=asset.mp3" length="43314480" type="audio/mpeg" />
<itunes:episode>93</itunes:episode>
</item>
<item><title>Episode 92 – Unstoppable Creative Force In Motion with Lindsey T. H. Jackson</title>
<guid isPermaLink="false">https://pinecast.com/guid/11788375-cf9e-4fab-8d0d-e6f03a2ab468</guid>
<pubDate>Fri, 13 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:11:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/790ac405-497e-4625-889c-95e8e0235c87/UM092-Lindsey_Jackson-Coverart.jpg" />
<description><![CDATA[<p>On this episode, we get to meet Lindsey T. H. Jackson who grew up in Pittsburg Pennsylvania, as she describes, a little black girl who thought she was different. Later she realized she was by no means alone as she discovered that there were many black women who grew up like her. She talks about how she went so far as to decide to compete with boys and play baseball, not the traditional softball that girls were encouraged to play. Needless, she succeeded as she will tell us.
 
As Lindsey tells us, later in life she realized that she did not have to live her life by proving something to others on the job or in anything she had to do. Instead, she realized all she needed to do was to be herself. Lindsey and I discuss prejudices and perceptions whether they be about race issues or even issues surrounding blindness and how people view someone who happens not to be able to see. Our discussions are fascinating and, I think, what we discuss will be helpful and informative to you.
 
 
<strong>About the Guest:</strong>
Lindsey T. H. Jackson is a creative force in motion. Each year, organizations call on her to welcome tens of thousands of leaders into the shared journey of Unlearning our cultural biases. Lindsey’s natural storytelling and her cheeky humor invite people into their authentic selves, allowing people to enter those charged conversations with genuine curiosity. Lindsey brings more than 20 years of experience clearing the path to wellness &amp; liberation alongside leaders, teams, and organizations with her ongoing research on the root causes of our current culture of pressure and burnout. Now, she serves in the role of Founder &amp; CEO creating the future of work with the team at LTHJ Global — expanding access to leading-edge Diversity, Equity &amp; Inclusion methods for healing and innovation at work and beyond.
 
Lindsey’s audiences have been known to follow her wherever she's speaking, magnetized by her down-to-earth approach to helping leaders reach their highest human potential across their various life roles. Her natural storytelling, artistry and research-backed practices have allowed for some of the most cutting-edge methodologies to liberate ourselves, our workplaces, and our world from structures of oppression — and lead future-ready teams along the way. That’s why she’s regularly sought after by platforms like King5 News, The Superwoman Summit and Washington’s LGBTQIA+ Chamber of Commerce (the GSBA) as well as hundreds of other businesses, nonprofits, podcasts and outlets each year.
 
These days she's hard (but not _too _hard!) at work with the LTHJ Global team, pioneering the brand new tech-enabled platform, Sojourn. Sojourn brings small to midsize organization leaders a DEI Journey with the plans, tools and guidance to sustainably grow a more Diverse, Equitable and Inclusive culture. They're building the platform as an anti-racist, anti-oppression organization, which impacts every choice they make as they build the future of work they wish to live in.
 
<strong>Ways to connect with Lindsey:</strong>
 
Main website - <a href="https://mailtrack.io/trace/link/427eb8c67815e76b508075af1f72f042793ba38f?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=http%3A%2F%2Fwww.lthjglobal.com%2F&amp;userId=7642598&amp;signature=d241180513162d89" rel="nofollow">www.lthjglobal.com</a>
New platform, Sojourn website - <a href="https://mailtrack.io/trace/link/47ff5f5fb16df7e4e1215af3ee9b414e0fd7b42f?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=http%3A%2F%2Fwww.sojourndei.com%2F&amp;userId=7642598&amp;signature=124567eee0dc5e5b" rel="nofollow">www.sojourndei.com</a>
LinkedIn - LTHJ Global page: <a href="https://mailtrack.io/trace/link/a32621c54fd4194a34b6244c911ea5cc392f2f5c?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flthj-global%2F&amp;userId=7642598&amp;signature=acd84714e49bf678" rel="nofollow">https://www.linkedin.com/company/lthj-global/</a>
LinkedIn - Lindsey's profile: <a href="https://mailtrack.io/trace/link/87762ec7410a49489afb67cf7c0aceb1ba71e764?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Flindsey-t-h-jackson%2F&amp;userId=7642598&amp;signature=95fe3494696c16f7" rel="nofollow">https://www.linkedin.com/in/lindsey-t-h-jackson/</a>
Instagram - LTHJ Global: <a href="https://mailtrack.io/trace/link/1492de168c6dfecf52f92955485aaaf2af8b403f?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=https%3A%2F%2Fwww.instagram.com%2Flthj_global%2F&amp;userId=7642598&amp;signature=9dcbfba42f1e5de6" rel="nofollow">https://www.instagram.com/lthj_global/</a>
Instagram - Lindsey: <a href="https://mailtrack.io/trace/link/9078b1fada755edb6855838ab2ceb346ca4b49a4?w=bWljaGFlbGhpQGFjY2Vzc2liZS5jb20=&amp;url=https%3A%2F%2Fwww.instagram.com%2Flindseythjackson%2F&amp;userId=7642598&amp;signature=7eb43cd345f6dd95" rel="nofollow">https://www.instagram.com/lindseythjackson/</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, and yes, once again, you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, this is what we say. I am glad that you're here with us. Once again, thanks for being with us. And we have Lindsey T. H. Jackson as our guest today. She is a creative force according to her biography, which is cool. I would say she's unstoppable. And we'll talk about that, of course, Lindsey has been very involved in diversity, equity inclusion, she works with leaders and speaks all over creation as it were bringing more people into the whole discussion of dei as well as bringing leaders into the discussion of how we unlearn a lot of our biases. And I'm really interested in and excited to learn something about that. So we'll get to it. But Lindsey, welcome to unstoppable mindset and glad you're here with us.
 
<strong>Lindsey T. H. Jackson ** 02:17
Thank you, Michael. It is my pleasure. What a wonderful way to begin easing into the weekend spending some time with you. So
 
</strong>Michael Hingson ** 02:26
Oh, listen to her. Well, let's start. Like I usually like to do tell me a little bit about kind of your early life kind of where, where you came from, and all that and a little bit about how you got where you are.
 
<strong>Lindsey T. H. Jackson ** 02:41
Wow. Well, I am from the hidden gem of the United States, which is, of course, Pittsburgh, Pennsylvania. And I think it's funny when I meet people who have never been to Pittsburgh, and they hear Pittsburgh, they kind of scoff at it. Like, oh, you know, that kind of steel, new town will the Steelers and the pirates and blah, blah, blah. But it was actually a really wonderful place to
 
</strong>Michael Hingson ** 03:10
Yes, yes. I remember the first time I went to through Pittsburgh airport, which was pretty new at the time, it was a pretty big place and an interesting and a lot bigger of an airport. And I didn't think it would be a little airport, but it was a lot bigger and more bustling than I thought. And I think over time, it's kind of quieted down. But I've enjoyed time in Pittsburgh.
 
<strong>Lindsey T. H. Jackson ** 03:33
Absolutely. And it's so interesting. You say that about the airport, because they're about to build a brand new one tear down. What was that new one and build a brand new one. And I'm like, why are you why are you really changing these things? They're renaming the stadium again. She's, yeah, I don't know. I loved growing up in Pittsburgh, and I just find myself not wanting anything to change about it.
 
</strong>Michael Hingson ** 03:58
What do you do so, so you're from Pittsburgh will tell us more about all that. And early life and such?
 
<strong>Lindsey T. H. Jackson ** 04:04
Yeah. Early life, I was an only child. So that meant naturally that every holiday season I asked for a brother and sister and a puppy on my Santa's list and never got either of them. So it wasn't a miserable childhood, but I certainly never got what I wanted at Christmas time.
 
</strong>Michael Hingson ** 04:24
Not a puppy either.
 
<strong>Lindsey T. H. Jackson ** 04:26
Not a puppy, not a brother, not a sister, not a Plano. I was like, why can't we adopt? Come on, people helped me out but as an only child, I was just always out. I was out and about I was down the street. I was creating clubs. I was joining everything that I could join and really living. You know what, at that time, I know we can't say this now but at that time, it was kind of Bill Cosby upbringing, but you know Like Bill Cosby, we grow up and we learn new things that we didn't know. And our kind of youthful naivety. But
 
</strong>Michael Hingson ** 05:08
well, we can't change our history, Bill Cosby, back in those days was what he was and television show and his comedy routines and so on. And yeah, we have what he became, but we can't deny what was and he did bring a lot of entertainment and humor to people.
 
<strong>Lindsey T. H. Jackson ** 05:25
Yes. And that image, Michael Wright of that black family that was together, that was upper middle class that was figuring life out. That was very much my childhood experience with my parents, Deborah and Jeff had been married something like 44 years now. We were figuring it out together.
 
</strong>Michael Hingson ** 05:49
Wow. So, so you, you went to school in Pittsburgh,
 
<strong>Lindsey T. H. Jackson ** 05:55
I started, you know, I was very much a little private school kid. And often the one of very few little black people in predominantly white bodied spaces, which I think colored a lot of my experience as a child. Now, when I read things, I am finally hearing from other little black girls who grew up to be strong black women about that common experience of nobody had hair like us. Nobody had that experience of k this person. That's my cousin. Oh, is it your real cousin? What is that question? Of course, it's my cousin, even though I'm not actually sure how we're related, you know, these very common black experiences, I thought I was different. But now, I'm realizing that that was actually a very common experience for a lot of black girls in predominantly white spaces, that feeling of being outside somehow looking in.
 
</strong>Michael Hingson ** 07:00
Do you think I think it was true for boys as well?
 
<strong>Lindsey T. H. Jackson ** 07:04
I think it was, but in my experience, something about masculinity allowed them to fit in a little bit more. I think we still, at that time, and even now, we still struggle with outspoken, Intel intelligent little black girls, you know, a trope or a paradigm, at least when I was growing up to fit that. And so I spent a lot of time in detention being told, you know, stop asking questions, stop questioning what the teacher was saying, even though, you know, at that time, I was already a bit of a scientist. I was like, I don't believe what you're telling me show me some research to backup that opinion. And they would go go to detention. I was like, wow, that's not a good argument. Yes.
 
</strong>Michael Hingson ** 08:01
I think it's, it's somewhat true for white girls, too. But I understand not the same. And it's not it's not as much and it's, it's an evolutionary process. But I think for any of us who were different, I never got sent to detention for asking questions. I think I was tolerated. But as a blind child, it was still very much, in some ways, a challenge. I grew up in a pretty rural area in Palmdale, California. So didn't face a lot of I think some of the things that other people did. But I was always still a curiosity. Nevertheless.
 
<strong>Lindsey T. H. Jackson ** 08:39
Yeah. How did that shape who you've become now, as an adult,
 
</strong>Michael Hingson ** 08:45
I think for me, because mostly, people didn't know what to do with me, because I was the only blanket for quite a while in the Antelope Valley. We moved from Chicago when I was five. So we were mostly out in California, and I was the only blind kid. And the only blind kid going to school later, while other other kids the only one really interested in science and those kinds of things, and very academically oriented. So again, teachers didn't know a lot of what to do with me. So somehow, I sort of fit it in, like teachers to give me tests, we would stay an extra period after class and they would come in and read me tests or asked me questions, and I would answer them and so I got to know some of the teachers pretty well. And I think that the result of that was that I was accepted because they discovered that I wasn't really, maybe what their original misconceptions were about a blanket and high school students didn't do a lot of bullying but again, I think I was was tolerated. Of course, I had an extra asset in that when I went into high school I got my first guide dog so the only kid in School who got to bring his dog to school. But even that caused a problem when the superintendent decided that since the school district had a rule that said, no live animals a lot on the school bus that I wouldn't be allowed to take my dog on the school bus and go to school with the dog. So they had to hire somebody to take me to school because I was using a guide dog. And that didn't last very long, because we took it to the school board. The board sided with the superintendent, even though the high school rule violated state law. So we actually had to get the governor involved. And I think that also taught me that you could fight city hall and win. And it sent a message to people that I was going to be a part of the system. And that should be allowed. So I again, I think it was a little bit unusual compared to other people's stories who I've heard.
 
<strong>Lindsey T. H. Jackson ** 10:48
Yeah, yeah. I mean, Michael, as you're sharing that reminds me, I think, one of the formative experiences, it's not the same, but that similarly shaped me was that I grew up wanting to play baseball. And at that time, it was very clear that girls are meant to play softball. And boys are meant to play baseball. But I have seen a little movie called A League of Their Own league of their own. Yes. Which, you know, just last week at the Emmys, they were honoring Gina Davis for the work that she's done in film, around. Representation around measuring the relationship between what little girls see on the film and how it impacts their relationship to self. But that movie, I was determined, I am going to play baseball, good for you, this character. But you know, here came this little black girl down, you know the street in Edgewood and shows up to an all boys League and says, I will be playing best baseball. And they had no idea what to do. And they armed an odd and you know, unbeknownst to me in the background, my mother, you know, who is a force to be reckoned with was also having conversations with the city to make sure that, you know, nobody was going to say no to me. But for my little eight, nine year old self, I really thought that I was leading this conversation in this charge. And I eventually got assigned to a team, the enjoyed pirates, they were called. And I was just thinking about my coach, Coach, Tony DeFranco, who, all those years that I played for him never once did he, you know, he just kind of accepted, she's here. And now that she's here, we're going to be the best team possible. And, and we were I have a trophy or two actually above my desk right here, commemorating those years. But that those early moments really shaped who I am now in the trajectory to becoming the CEO of this company, I think
 
</strong>Michael Hingson ** 13:09
and what a great story and and an absolutely relevant story. And yeah, your parents were your mother was especially involved in the background and so on. But still, that support system always helps. Absolutely,
 
<strong>Lindsey T. H. Jackson ** 13:23
absolutely. And that's in our work. One of the things that we're always for lack of a better word fighting for it's to make sure that everybody has some sort of Angry Black mom in their corner, who's saying, you know, we're here to advocate in the workplace to make sure that employees feel supported based on all of their intersectional identities, blind, black, queer, you know, living with dyslexia and feeling like they cannot share that within the workplace. All of those things. I think that's often what draws you and I together, right? Our own experiences have shaped the work that we now do.
 
</strong>Michael Hingson ** 14:12
What position did you play in on the team?
 
<strong>Lindsey T. H. Jackson ** 14:16
Well, I mostly played shortstop, for anybody who's a baseball fan out, I'm just gonna say it is the hardest position to get so just whatever. And then pitcher Oh, well, there you go. Yeah,
 
</strong>Michael Hingson ** 14:30
yeah. How'd you how'd you do as a pitcher?
 
<strong>Lindsey T. H. Jackson ** 14:33
Well, I was cracking up I was telling my kids this just the other day, I remember this one day. And it was it was a good movie moment. It was bottom of the night. And they had kind of one player in on third base scoring position. We were up and I was, you know, just kind of losing Steam losing gas. And here comes Tony DeFranco. Coach moseying out to the pitcher's mound. And, you know, we all took our hats off and tucked our gloves under our armpits. Mason was the catcher. And he goes, Lindsay, every once in a while in our lives, we have a choice. We either have to choose that we don't have it. And we need to sit down and come back another day. Or we choose that we have it, and then we have to back it up. And he said, Well, what is that moment right now for you? And I said, Well, Coach, I think I have it. And I'm going to back it up. You said fine, any mosey it on back off the field. And I threw a strike and the game was over. So you know, those, those sorts of things? You know, I think the there was a little bit of every time I was out on the field, I will say there was a an underlying core idea that I had to prove something. And I think I played like I had to prove something. And now as an adult, I'm trying to unlearn that habit, that I don't have to go into every space trying to prove something, I can just be myself.
 
</strong>Michael Hingson ** 16:15
But probably when you were growing up, it was good to have that to keep your edge nice and sharp.
 
<strong>Lindsey T. H. Jackson ** 16:23
Yeah, yeah, it has been I you know that when I left Pittsburgh, it was still with that edge. I started college when I was 15 years old. By the time I was 21, I had three degrees under my belt. I moved overseas. Actually, the year I was turning 21, I had already graduated with my graduate degree in another degree under my belt, and I felt like I just had to keep being on the move, always be on that cutting edge. And that has led me to do some amazing things. And it's also landed me in the hospital rooms needing to rest in, you know, be pumped with fluids, it's, I can see sometimes how it impacts my children. So I'm trying to trying to not feel as though my otherness needs to be the defining factor in my life anymore.
 
</strong>Michael Hingson ** 17:26
Well, and hopefully what you will discover is that your otherness is as much there but you can bring it out in different ways. You don't have to constantly be running. And I think we, we all tend to do that a lot. We tend to run we got to do things all the time. Even when we take vacations, we got to get extremely active and do this and that and the other stuff. And then we got to come back and we have to have a vacation from our vacation. And we don't we don't stop and recognize that. In reality, we don't need to do that all the time.
 
<strong>Lindsey T. H. Jackson ** 18:03
Yes. How have you in your life? Do you still think? How do you define yourself now? I mean, you're maybe one or two years older than I am Michael. So I get to learn from you. How do you
 
</strong>Michael Hingson ** 18:20
Oh, could be could be maybe one or two years or so hard to say? Well, you know, I, I like to do stuff. And I like to be active. But I don't need to be active and be the absolute number one person all the time, because I think opportunities will will come. So I love to speak, I love to travel and speak and continue to do that when the opportunities arise. And I've been doing it especially ever since September 11. But I, I don't need to be the president of one thing or another, although I own my own company. And it's just my wife and I so I get to be the president. And we we did it that way because it's called the Michael hingson group. So it kind of makes sense that I get to be the president. But if she wants to run it, she can run it, but she doesn't. So I'm stuck with it. But we I believe that, for me and my place in life, I'm going to do whatever seems right to do on any given day. But I like to take time at the end of the day to stop and go, What did I do today? How'd that go? Could I learn from that? And I will always ask those questions and I will always take that introspective role and start each day with what's coming up. What have I learned that I could bring an add value and in a sense that started significantly before September 11. But especially it started when And I opened an office for a company in the world trade center, and decided that, as the leader of that office, I needed to do whatever was necessary to function as a leader. And defining that meant to meant that I needed to do things like if we were gonna go to lunch, know how to go wherever we're gonna go to lunch, because I can't let someone just leave me around, well, how's that going to look, if we're going to negotiate contracts, or know how to travel from place to place, know what to do in case of an emergency, be on top of whatever was going on with the company, understand the products, and take the initiatives to make sure that I could do whatever, any good leader based on all the things that I've seen people do and what any good leader would do. And I will still continue to do that. That doesn't mean that I'm going to work 24 hours a day. But over time, I've learned what the process needs to be to make that happen. And so the result is that I've developed a mindset that says this is what you need to do. Or in the case of the World Trade Center, I developed eventually a mindset mindset that said, You know what to do, if there's an emergency, you know what to do in order to be involved in a situation, which doesn't mean I have to be in charge of doing everything to take responsibility for whatever happens. But I need to know enough to know when I can use my gifts and other people should use their gifts. And I should encourage that.
 
<strong>Lindsey T. H. Jackson ** 21:45
Yeah. Can I ask a question about something you said? Out of my own curiosity, you named that you had a thought that there would be difficulty in negotiating contracts, if somebody were to support you on the walk to lunch? Or to say, you know, coffee shop, etc? Do? How do you think that that should be that within that relationship, that that creates a difference of power within the relationship? If we need to honor the other person's humanity in any given moment?
 
</strong>Michael Hingson ** 22:36
It depends on whether you're honoring the person's humanity, or whether you're making an assumption that isn't true. So, for example, there are certainly places that I don't know how to get to around New York City. But or even here in Victorville where I live today, but do I need someone? Do I need to hold someone's arm or Be Led there? Or can we walk side by side and carry on a conversation? Do Do I need to be the one to absolutely know where to go or not? The answer is, in my basic home environment that is in the case of what we're talking about the World Trade Center. Yes, I should know how to go to Finance Shapiro's down in the lobby of the shopping mall between the towers back in 2002 1001. Because that's where I resided. And if I allowed, if I chose not to know any of that, and needed to be led, that's the issue. Not that I didn't know or wouldn't deal with someone's humanity, but rather, if I didn't know, and didn't take the time and the responsibility to know and so needed to be led. I'm reinforcing a stereotype about blindness and blind people. And so part of it is also getting people to the point in their own mindsets where they recognize that in reality, I'm as competent and as capable as they are. So it's not denying someone's humanity to say, I know how to get there, I can do it. But rather to say, what would you expect anyone else to be able to do and why should it be different for me? If the opportunity and the ability and what I need to make it happen are available to me? Yes. And so that's, that's really the difference. I could just as easily be going out to lunch or dinner with people and did oftentimes in other places where I didn't necessarily know exact actually where to go. But even there, the issue is, how do you do it? Do you assume the blind guy can't walk next to you without holding on to you or not? It's all about stereotypes and the problem that we face, when we talk about diversity, equity and inclusion, is disabilities are left out of that discussion most of the time, and they're left out, because no matter what group you are from, most people have the same perception about disabilities that other people do. And so we tend to not be included in the discussions. We don't, we don't deal with recognizing the disability doesn't mean the lack of ability, that that word needs to change, just like we've changed the meaning of diversity, because diversity doesn't include disabilities today. By and large, it's it's not inclusion should. But even then people try to say, Well, I'm inclusive, because we deal with racial issues and racial bias, and we deal with gender, but then you don't deal with disability. So you're not inclusive, but just diversity is has has gone a different way, which is extremely unfortunate. So it's not about appreciating someone's humanity. It's about do we continue to promote and enforce the stereotypes? Or do we really try to change people's perceptions? And part of my job, as the leader of an office happening to be blind? Was it, it was important to be able to change people's perceptions? Because if I weren't viewed as a competent, capable individual, how could I expect to be involved in and or negotiate sales contracts and other things like any other manager would do?
 
<strong>Lindsey T. H. Jackson ** 26:58
Yeah, this is so interesting. You're naming something that I've been really personally vacillating back and forth on in terms of, as I started to name earlier, realizing in a lot of spaces that I felt the need to represent all black women, wherever I was, in school, in other parts of the world that I traveled extensively, and to always kind of be a monolith, representing the majority. And I think a lot of people who come from historically excluded cultures or communities can relate with that. But now is a near my 40th birthday, which I'm super excited. Because I hear more and more people say, once you get closer to 40, you start to care less when people think, and I'm so excited for that. But as I get closer, I find myself really trying to separate what parts of me, am I still living my life trying to prove that black women should be could be are on par with their contemporaries? And what parts of that are a burden that I don't have to bear anymore? And in the reality is, I don't have an answer. So I'm listening to you. Also trying to mind through my own thoughts. And an example is, for example. You know, I have had a partner relationship come into my life over the past couple of years. And, you know, their love for me, has been teaching me that I also deserve nurture and care. I don't always have to be strong. I don't always have to, you know, I don't always have to have my emotions down. And I think for so many years in professional spaces, as a black woman, I just didn't give myself that grace, that that part of myself. And now, you know, we've met some of my team members, the great Laura Kay or the great J. Alba and the rest of our team. You know, they've been trying to coach me like, it's okay, if you cry, too. Yeah. It's okay. If you're having a bad day, you know, like, you don't always have to have it together.
 
</strong>Michael Hingson ** 29:34
Well, and, unfortunately, and this gets back to something that we talked to just a second about at the very beginning about unlearning attitudes, because I think anyone who works toward being successful, ends up believing that they have to be strong all the time, and they have to be on top Have everything rather than finding that there is so much value in creating a team. And everyone on the team has to rely on each other. And that the strength is in the team, not any particular individual. And yeah, the leader of a team has to and should have certain gifts, and maybe they're the the outfront strong or viewed as being strong person. But that still shouldn't work without the rest of the team being part of the process. Yes, yes. And so, you know, in talking about what what you're talking about, and and what we're discussing here. So what do you think about the issue of with whatever you're doing? Are you representing all black women or women in general, I wouldn't even extend it beyond black women. But I realized why you're, you're talking about it in terms of black women. But either way, what do you think about the fact that in reality, what you do is, or you don't represent black women?
 
<strong>Lindsey T. H. Jackson ** 31:09
Yeah, I think it's an ongoing, unfair unfurling, for lack of a better word, I was really relating in my own way to what you said in terms of wanting to make sure that the stereotypes about black women that I was never feeding that, that I similarly, going to dinner, an example might be the expectation that black people or black women don't have money couldn't, you know, cover the cost of the bill, or we're not as smart. And so therefore, always feeling as though I had to give an opinion, but not only give an opinion, or to be the best opinion or that they're lazy, whatever. And so, I think, on some hands, that's still very much true that we know that if you are a representative, I was still historically excluded, group or community that you are still expected as a duo Lu talks about in her book mediocre, you are still expected to give 115 120% to other people, 75% just to be considered on par. But I don't think that that has to always be our responsibility anymore.
 
</strong>Michael Hingson ** 32:33
Right? And so I'm going in a slightly different direction. I agree with you. Do you have to be 115%? All the time? No. But does that mean that you're still not necessarily by virtue of being visible? And by virtue of what you do? Does that mean you're not representing in some way or another all black women?
 
<strong>Lindsey T. H. Jackson ** 32:56
I think that's a great question, I think, and my personal why if I use Simon cynics language around finding our why, and other business leaders who have used similar language, I do, as part of my why want to be an inspiration, first and foremost, to my children, I have a 10 year old and eight year old. And I want them to see in me, hopefully something that they can see in themselves. And I know that for a lot of young people who I speak with that they go, Oh, you're a black woman, CEO. I could be that too. And, and I definitely know that creating that representation is a part of what gets me out of bed on some of the tough days. And I think in our culture, we sometimes struggle to allow the full, vast experience of being a human, for anybody that we give the mantle of leadership to, I hope that I have given as much permission to succeed as I am to fail. I hope I'm given as much permission to have angry off days as I am expected to always put on a smile and show up looking good.
 
</strong>Michael Hingson ** 34:27
And sometimes you need to say and transmit the message. It's okay. And it's fine for me to have days where I'm not absolutely the only 180% person in charge. And that doesn't make me less of a human being any more than it does you and how dare you judge me? Because in reality, we're all from the same mold. We are We're all made in the same image. And we all have good days, bad days, successful days, days where maybe it's not viewed as being as successful as it could be. But when you have the off days, the real question, and so it's always fun to turn it around. The real question is, what did I learn? That will help me not do that again. And that's where it comes really back full circle, which is why I always talk about introspection, because it's important to discuss this idea of what did I learn from this? I subscribe to the the whole discussion that failure, although I don't say I will, failure is what it is. But that failure is only a learning point on the way to success. Yes. And there's nothing wrong with having learning moments we all learn. And we always all better be learning, or we really aren't doing ourselves or other people's good services.
 
<strong>Lindsey T. H. Jackson ** 36:09
Absolutely. I love that you. You know, I think in both of our work, we do so much training and teaching around the world. And I think one of the things I'm always surprised, most by is some people's lack of curiosity, the assumption that are the take of there's nothing more for me to learn about diversity, or equity, or inclusion, or these these topics. I just it you know, this is my work. I'm a nerd. So I could, you know, there's no end to the things I want to learn. But I love meeting people. And I love hearing what is it like moving through the world, in your body, in your mind and your heart space? And so that, that, that take of I don't have anything else to learn here about diversity? I never understand that. Because it just seems like an opportunity to live books and movies out loud.
 
</strong>Michael Hingson ** 37:19
Yeah. Well, and the other thing about diversity, and this whole area of discussion is how can we feel that we've learned all there is when society is constantly evolving, anyway?
 
<strong>Lindsey T. H. Jackson ** 37:34
Yes, yes. Yes.
 
</strong>Michael Hingson ** 37:38
And so we, we may, on any given day, at any given second? No, mostly everything that we need to know. But in two seconds, something is going to change that's going to change that whole dynamic. So there's no way we're going to learn all there is to know, the question is, are we learning it? And are we putting it into practice?
 
<strong>Lindsey T. H. Jackson ** 37:57
Absolutely. I read an article, I think it was in the New York Times a couple of weeks ago, and it was saying that old, quote, unquote, can now be defined as the scale of curiosity that one has. And so those who had a fixed mindset, I know everything there is to know there's nothing more I could learn. Scientists were able to see how that fixed mindset was actually impacting their body, their brain, and how it was aging. And those who remained curious. Woke up each day with like you said, Michael, I have the intention to learn something new each day, that their bodies and their brains stayed Young. As a result, as well, Isn't that so cool? That we can now put some science around that?
 
</strong>Michael Hingson ** 38:50
It is I didn't see that article, I'm gonna have to go back and find it. But it's it's absolutely true. And we should constantly be curious. Because if we if we aren't, then we're not living. And I think that's one of the reasons we're all here is to be curious and discover. Life is an adventure and we should treat it like an adventure. I get yelled at lots when I reach out and touch something and people say, Oh, you're not supposed to touch that. Well, that's the way I get to explore things a lot. And the reality is even in museums where people say, too much oil on something may may help to damage it. But the reality is that it's the way I N other people who don't look at things, discover a lot. And there shouldn't be anything wrong with allowing us to explore and I can appreciate. It may very well be where you got to have a wipe and get the oil off your hands first. No problem with that, but don't deny me the opportunity to learn and discuss in fact, it's one of the clues that led me to understanding the mindset that I developed on September 11, one of the things that that I constantly did after I learned most of what I thought I could learn about emergencies and everything else was I would as I went into the World Trade Center, most every day, I would ask myself, anything else to learn today? I go off and look, and sometimes I found stuff, and sometimes I didn't. But asking the question is really the important part?
 
<strong>Lindsey T. H. Jackson ** 40:28
Absolutely. I even do that in my own way, which is, I will intentionally some days just take another driving route, just so I can see something new the tree I haven't noticed before, restaurant I haven't seen before, just to break out of the monotony and feel as though I've entered into another vortex for a minute.
 
</strong>Michael Hingson ** 40:52
Well, I always well, walking around the world trade center wanted to make sure my guide dog didn't get into the habit of going one way because the dog's job isn't to know where to go and how to get there. That's my job, the dog's job is to make sure we walk safely. So I had to, as much as I could figure out new ways to get to the same place inside of a complex of buildings, which got to be a real challenge after a while. And sometimes I just took convoluted routes just to end up going the same route. But by going to different floors and doing other things, but, but traveling around to keep the dog from getting into the habit of memorizing something. And of course, all of that was extremely important on September 11, because I didn't want the dog to decide where she thought I should go, especially if that way might happen to be blocked, which is another way of also saying I needed to know that information, so I could deal with it. And that also helped other people because going down the stairs. And, and being in the complex that day, giving the DoD directions I had lots of people following us because they said, Well, you're confident you know what you're doing. And I heard about it later. But they they said, if this guy can go, we're gonna follow him, you know, and that was important to do. But what I eventually decided was to talk about all of that, because if it would help people learn how to move on from September 11. And if it would help people learn how to deal with developing better relationships, and trust and teamwork, and if it would teach people about blindness and guide dogs, then I was going to talk about it and continue to do that. And that was in part why ask the question before because I do think, whether we choose to or not any of us who get visible, even if we're only visible to a few people we are representing whatever it is that people view about us. And so I want people to get the best possible view of what blindness is like, because they're going to hopefully remember me and think about the next blind person they meet, at least in part in the same way. And it's all too unfortunate that all too many blind people, for example, are not taught a lot of the skills and the way that they should be taught to develop a level of independence and self confidence. And that's unfortunate, but it is still something we deal with. And it is still something that we all try to work to overcome. But I know that whenever I'm viewed up, I'm going to be compared to other people who happen to be blind. And I'm also hopefully going to be able to teach people maybe a little bit of a different view, which is okay, if I can do that and be successful. That's great. I'm not trying to prove anything to anyone, but rather I'm just gonna live my life. But if I can accomplish something like that along the way, then so much the better.
 
<strong>Lindsey T. H. Jackson ** 44:00
Yeah. It's so interesting. As you're sharing, I'm thinking back and I don't think I've thought about this for years. So thank you, Michael. I was in my I was 19. Or maybe I hadn't turned 19 Yet in my senior year of college, and I was a orientation leader. So you know that first week of college? Yep. Everybody's coming. I'm in senior year we're welcoming all the freshmen there was lots of screaming and shaking of pom poms, I remember. And this was in Boston. And when 911 That year, those events occurred, you know, very quickly, Boston started to be shut down as well. And I remember I was in dance class at the time and one of our other instructors came in and, you know, kind of told us what was happening and For all of the leaders of orientation, we're quickly kind of cold to be present for these freshmen who were away from home for the very first time, most of them coming from other parts of the US and kind of just be there for them. And they were from all over the world all over the country. And everybody was having so many feelings. And we obviously had no idea what was going on any of us. And that experience was one of many experiences that led to the forming of LT HJ global and what is soon to be our dei tech platform sojourn it was that, that desire to create safe spaces for people across all of their difference to come together, to feel seen, to feel heard, to feel held and supported. And, you know, I haven't thought about how that then shaped my graduate degree in, gosh, almost 20 plus years now. What,
 
</strong>Michael Hingson ** 46:12
Where were you going to school?
 
<strong>Lindsey T. H. Jackson ** 46:13
Then? My undergraduate was at Emerson, which is right, in, you know, along the perimeter of the Boston Commons. And then I started my graduate work. While simultaneously I was doing a muscular therapy degree at another school, I started my graduate work at Lesley University. Cambridge, Massachusetts,
 
</strong>Michael Hingson ** 46:38
right. So, you mentioned dance. Were you studying that in college?
 
<strong>Lindsey T. H. Jackson ** 46:44
Yeah. In my undergrad, I was still very determined to be a dance and theater start. You know, I had seen Janet Jackson. And that was clearly what I wanted to be in my life. A backup singer and dancer to Janet Jackson.
 
</strong>Michael Hingson ** 47:02
Don't have any wardrobe malfunctions,
 
<strong>Lindsey T. H. Jackson ** 47:04
no word of mouth. If I had been there, Janet, I would have had, I would have been like, and it's sorted. Just like move. Lindsay right there. Yeah. Some of the listeners or people tuning in today are not old enough to know. So we just made Michael. Go look it up.
 
</strong>Michael Hingson ** 47:28
That time? The Super Bowl,
 
<strong>Lindsey T. H. Jackson  </strong>47:31
though? The Super Bowl? Yeah. We've come many years from there. But yeah. Go ahead. Sorry. Go ahead. No, I still think, you know, a lot of times people will ask me, How does a dance and theater major become a CEO of a company? And I go, Well, I know how to pivot very well. And you need to pivot. When you are a founder and CEO. I know, you know that Michael, you can bob and weave? Exactly. As
 
<strong>Michael Hingson ** 48:01
well, how did being in dance and so on, move you toward the kind of things that you do today?
 
</strong>Lindsey T. H. Jackson ** 48:10
No, I think. I think and you know, I'm very happy to have some of your listeners or, you know, viewers, however you are tuning in today, push back on this, but I still think that the arts is a space for little kids that are considered other to come together and feel that they have a sense of community. There's, you know, maybe still 2030 years ago, you know, we didn't have the language that we have around it now. But it was a space where little LGBTQIA plus bus kids felt safe. It was a space where black and brown kids from across many different cultural identities felt safe. It was a space to be creative with kids who were moving through the world, in wheelchairs, and other you know, just ways to experience difference as being something to be normal and celebrated, as opposed to something that everybody was trying to overcome, or trying to assimilate and fit in. And I think there was something about dance and theater where it was like, we don't fit in. And that's why we fit into this group or space.
 
<strong>Michael Hingson ** 49:42
Well, and the reality is there were other kids who had none of the characteristics that you're describing who were from what people view as normal, who are also part of that society and the reality is everyone learned to I get along, and a lot of ways, a lot more than in other kinds of environments because everyone shared the arts.
 
</strong>Lindsey T. H. Jackson ** 50:08
Yeah, yeah. It's interesting. When we're teaching, sometimes I think people think it's so different. But I often sometimes I'm listening to people who grew up in military households or grew up, you know, in the military, and there's a lot of similarities there to have, there's a very strong culture, you have to learn the rules, and one of the rules is, get over it, we're all different. And that difference is something that's going to make us better. And, you know, in every culture, there's still opportunities to continue looking at how we continue to grow and embrace different types of diversity. But there's something about a group that is coming together, saying that diversity is what makes them better, as opposed to diversity being some type of problem that we need to get rid of.
 
<strong>Michael Hingson ** 51:11
Yeah, it really is important to appreciate other people. And there's no better way to do it than when you're all working towards some common goal or are working in some sort of environment that that brings you all together. Like in the arts, whether it's dance, whether it's painting, singing, or music, and in any form, those are commonalities that we can all appreciate. And there, we do see all too often different people from different kinds of environments, who are successful, and maybe that helps us tolerate a much more diverse population within the arts. I don't know. But it's a thought.
 
</strong>Lindsey T. H. Jackson ** 52:00
Yeah, yeah. And I think, to your point, there's still, you know, we still look at conductors, for example. And we're, I know that there's still a lot of work to try to diversify conductors at the symphony, there's still, in my lifetime been a lot of work to diversify the body styles. Within dance. It was very common when I was coming up as a dancer to kind of expect a ballerina to be almost 12% under the body fat ratio, which is very unhealthy. And to see normal bodies, which bodies comes in all shapes and sizes on the stage has really been something that's developed over the past 20 years. There's still a lot of work to do. But I think the mission statement at least is is is still an unspoken. All are welcome here. Yeah. Yeah. Yeah.
 
<strong>Michael Hingson ** 53:09
And that's, I think, part of what's really important, and if we could only move that out of certain areas, like the arts into the rest of society, the whole idea that all are welcome or should be welcomed is so important. But we have so many places in our society where people say, Well, you're great where you are, but you can't really be where I am. And that kind of judgment never helps. Yes, yes.
 
</strong>Lindsey T. H. Jackson ** 53:41
I mean, we recently had a teacher coming to our monthly unlearning series, Joy Braungart, who was talking about the relationship between capitalism and disability justice. And I think, you know, the same way that we do not prioritize arts in schools because they within a capitalistic model, we're like, I can't make money in the arts. So we're just going to focus on math, science, reading, writing. And well, that's it. Right. And so we're still fighting for Steam as a huge thing within schools. But also, I think, in terms of disability justice, this idea that the stereotype that different bodies are still within American culture viewed through the lens of can you produce within a capitalistic system or can you not produce and that that has led to legislation that has undervalued our disabled community that has, as you said, created, you know, stigmas that are just so normal and normalized for people that they don't even question the way that they A my infantilized, somebody who is in a wheelchair infantilized, somebody who is on the ASD spectrum, all of these things that tie up to? does it relate to productivity? Or not? And that is a flawed system and itself.
 
<strong>Michael Hingson ** 55:20
Yeah, we, we still have to compare and we shouldn't have to compare. We should accept and encourage, and get people to be all they truly can be. But we, we just seem to talk about that a lot not do anything about it most of the time.
 
</strong>Lindsey T. H. Jackson ** 55:41
Yeah. Well, that's fine. You know, thank you for saying that. I know, it's just a drop in the bucket. But just like your company, what ltj global and our new tech platform for small and midsize businesses soldier is designed to do is to try to bridge that gap to bring the value around humaneness back into workplaces, and to give leaders and dei champions and everybody in between the tools and resources that they need and ready made work paths, ready made resources and toolkits, educational videos so that we can no longer say like, Oh, our company can afford it. We've we're leveraging technology to try to take that, that that kind of normal kind of objection out of the picture and saying, now it's not that you can't afford it. It's just whether or not you want to do it. Do you care about your people? Do you care about inclusivity? Or don't you?
 
<strong>Michael Hingson ** 56:50
So tell me what LTS j is all about.
 
</strong>Lindsey T. H. Jackson ** 56:55
So l th j is our consultancy. And that, you know, was a bunch of nerds from social science and the DEI field, the mental health field, organizational change, management, psychology, etc. all came together and said, hey, you know, I think this next wave of Dei, all of our research is going to be really useful as organizations try to move forward and build strong dei functions within their organization. And it's really designed to support companies that are done with just one off trainings. Or, you know, let's talk about racism potlucks, or let's talk about accessibility potlucks, and really want to do deep, meaningful transformation work. And then more recently, from really listening to our clients, we've started developing and incubating in house a new startup, which is sojourn Dei, which is to meet the needs of small nonprofits, small businesses, between you know, the size of two to about 150 employees, and make sure that they also have accesses access to revolutionary support and change tools. How does that work? Well, we're so excited. There's so many things, I think the easiest thing to say is that, once you log in at sojourn Dei, and the platform becomes available, you know, anybody can get on there and start going through guided step by step plans, surveys that you can use within your organization, training that you can provide throughout your organization, and really start learning how to build out dei and policies, procedures, frameworks, and et cetera, within your organization, all in a budget that is affordable for small businesses.
 
<strong>Michael Hingson ** 59:00
So again, what how to how does all that work? Do they is it all online? Is it meeting with people? Is it providing classes or what is it about?
 
</strong>Lindsey T. H. Jackson ** 59:09
Great idea? A great question is, first and foremost, it is a software platform. So similar to MailChimp, or a HubSpot, where we have taken all of the tools that sit inside consultants heads and downloaded them into a software platform. And so you would log in and you would have a world for your company. And it's going to allow you to have your own company dashboard where you are running initiatives where we've given you step by step work paths with templates and tools that you just apply at the right time. It'll keep you on track with compliance and with rollout. But then to your point, Michael, when you do need that some weren't the only person talking you through it on the other end of a phone or email could provide, you can actually reach out right through the platform and talk to a dei transformation manager.
 
<strong>Michael Hingson ** 1:00:13
How do you or what would you advise people who are more interested in making their their companies more inclusive? What kind of advice would you give them? What are the pitfalls that you typically see,
 
</strong>Lindsey T. H. Jackson ** 1:00:30
I think the main pitfall that we see, is trying to do one off, you know, one off trainings or one off dei statements, something like this, but not really understanding that you're implementing one of the most strategic aspects in a successful company. And so that requires attention. It requires budget, it requires time, both people time, as well as longitudinal time as you operationalize things. And so, for those leaders who are still stuck in the, oh, I'll just pull off my dei initiative, you know, work plan once a month at Disability Awareness Month, or Women's History Month or Black History Month, but then they're not doing anything the rest of the year. Those are the companies that tend to fail. And they're still confused why they're not attracting the best talent, why their company is not having some of the best outcomes with their competitors. It's because they haven't yet learned that dei is no longer a nice to have, it's a must have in this growing economic climate.
 
<strong>Michael Hingson ** 1:01:54
One of the things that I talk about, and some others talk about when we talk about inclusivity. And we talk specifically about, say blindness and hiring blind people is that, in reality, you are doing a disservice to your company, and you are missing out when you don't make inclusion. A recognized part of the cost of doing business pure and simple if you don't allow the company to recognize that everyone has expenses that the company incurs for and we we make accommodations, we make accommodations for sighted people, we have lights for you guys, we have a coffee machine for you guys. Yes, yes, we have windows so that you can look out and, and so on, we provide computer monitors and so on, but we don't necessarily provide the equivalents. The alternatives for those for a person who happens to be blind, or although it's a little bit more common, we don't necessarily tend to be as willing as we ought to be about making wheelchair ramps and other things like that. But the reality is, it's all part of the cost of doing business. And when you hire someone, and you make it a point to recognize that difference isn't going to matter here, and we're going to provide you with what you need, then that person is more apt to stay with you, statistically speaking, and there's a lot of absolute evidence to show that people will be more loyal, because we know how hard it is to get a job. When you're dealing with persons with disabilities, for example, where the unemployment rate is among unplayable people is in the 65% range. That's huge. And so, the fact is that we do appreciate jobs, and even more important, we are the ones who really ought to know what we need. And I applaud the interviewer or the employer, who will say to someone who is coming in applying for for a job, tell me what you need, and how we get it. Because a lot of times it doesn't need to be a cost to the company anyway. But bring that person in as part of the team to get themselves hired.
 
</strong>Lindsey T. H. Jackson ** 1:04:28
Yes, yes. I couldn't have said it better. Absolutely. Inclusion is just a normal cost of business.
 
<strong>Michael Hingson ** 1:04:38
Yeah, it should be. And it is something that we we really need to work on all the more to make it happen. Yes. Well, we've been doing this a while, which is fun. But I'd like to ask you to tell me how can people reach out to you learn more about you learn more about LTE HJ and so During and so on.
 
</strong>Lindsey T. H. Jackson ** 1:05:02
Thank you. And great now, either you can find us through LTHJ <a href="http://global.com" rel="nofollow">global.com</a>. Or through <a href="http://sojourndei.com" rel="nofollow">sojourndei.com</a>. And the difference there is really one solution is for larger companies 155 Plus ad LTHJ. And for companies between one and 150 people add sojourn Dei. And we're excited to, as Michael said, helped make inclusion just a normal part of making your business great.
 
<strong>Michael Hingson ** 1:05:40
So they can reach out and . Can they contact you through those? If they want to talk with you? Can they contact you through those sites? Or how does that work?
 
</strong>Lindsey T. H. Jackson ** 1:05:49
Absolutely. Either. myself or one of my amazing teammates will respond immediately, you might end up talking to any number of wonderful people, the great Laura Kay Chamberlain, who's one of our co founders, or Jay Alba, is one of our co founders. But I'm also at most things at Lindsey, th, Jackson, LinkedIn, or Instagram are a really great way to connect with me personally and track as we continue to grow and scale. And I'd love to welcome you on our journey.
 
<strong>Michael Hingson ** 1:06:28
And we met through LinkedIn. So I will tell you, it's a great way to connect.
 
</strong>Lindsey T. H. Jackson ** 1:06:32
Absolutely. Hey, we should make sure you get like some royalty fees for that plug.
 
<strong>Michael Hingson ** 1:06:37
Yeah, let's let's, let's go into LinkedIn and say, you know, we're doing all this for you.
 
</strong>Lindsey T. H. Jackson ** 1:06:45
Absolutely. Oh, what a wonderful time.
 
<strong>Michael Hingson ** 1:06:49
This was fun. And I really appreciate you, you coming on and being a part of this. And I said I was going to do it, Laura, you don't get to hide. Laura has been monitoring this. And I'm sure it's going to have fun talking with Lindsay afterward. But Laura, do you want to say hello, you can't?
 
</strong>Laura Kay Chamberlain ** 1:07:06
How much I love this episode, and I feel a little a little bad that I get to be the very first one to witness it. And I just took that opportunity from everybody else feel like, I feel like, yeah, they're gonna be they're gonna be excited to hear this one come out. And just such a such a natural conversation between you two, this is great.
 
<strong>Michael Hingson ** 1:07:31
No, this, this really was a lot of fun. And I appreciate both of you being here. And and I learned a lot, I always love to come on these episodes and have a chance to speak with people because I feel that I get to learn. And if, if I can learn then that's important to me. I hope I learned at least as much as anybody else. And I will, I will be going back and listening to this episode more than once to get it all. And to get the episode prepared for going up. But I really appreciate all the wisdom. And I hope we can do this some more, and would love to work with you.
 
</strong>Lindsey T. H. Jackson ** 1:08:11
Thank you so much, Michael, this was really lovely. Thank you for holding the space and creating it.
 
<strong>Michael Hingson ** 1:08:16
Well, I'm thank you for being here and helping to fill it in for all of you. Listening, I really appreciate you being here. So I hope that you will reach out to Lindsey and to Laura and I would love to hear your thoughts. So please reach out to me, you can email me through Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. But I hope that you will definitely connect, love to hear your thoughts and please when you are done with this, which we're about to be, I hope that you'll give us a five star rating because your ratings and your comments are what really inspire and guide what we do from week to week. If anyone listening would like to be a guest please let me know. Please reach out. I would very much like to speak with you and we will talk about you being a guest as well. So Lindsay, one more time. Thank you very much for being here and let's do this again.
 
</strong>Lindsey T. H. Jackson ** 1:09:19
Thank you. That will be our pleasure.
 
**Michael Hingson ** 1:09:27
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Creative Force In Motion with Lindsey T. H. Jackson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/11788375-cf9e-4fab-8d0d-e6f03a2ab468.mp3?source=rss&amp;ext=asset.mp3" length="43381080" type="audio/mpeg" />
<itunes:episode>92</itunes:episode>
</item>
<item><title>Episode 91 – Unstoppable Health Equity and Thought Leader with Sylvia Bartley</title>
<guid isPermaLink="false">https://pinecast.com/guid/954ffcd2-f8a3-41bd-97c2-8b6ab3bcf67f</guid>
<pubDate>Tue, 10 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:06:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2fa8f526-1567-40ba-a85c-336580194d8f/UM091-Sylvia_Bartley-Coverart.jpg" />
<description><![CDATA[<p>Our guest this time is Sylvia Bartley. She grew up in England and, after college, entered a career in clinical research. Along the way she joined Medtronic where she held positions in sales and marketing. Later she became interested in deep brain stimulation which lead her to combine past clinical experiences with her sales and marketing knowledge.
 
You will get to hear Sylvia tell her story including how she moved through several jobs to a place where, as she will tell us, she transitioned more to a social orientation working to help different minority groups and, in fact, all of us to benefit from the medical advances she helped to bring about and introduce socially to the world.
 
Sylvia left Medtronic earlier this year. She will tell us of her plans and desires. I promise that Sylvia’s time with us is inspiring and well worth your hearing. You can even visit her website where you can hear her own podcast. Enjoy Silvia and be inspired.
 
 
<strong>About the Guest:</strong>
Sylvia Bartley is a health equity thought leader and influencer widely recognized as a neuroscientist, an advocate, and champion of social change, dedicated to advancing health equity through addressing barriers to care for minoritized communities and by addressing the social determinants of health. Sylvia’s work is guided by a greater spiritual purpose rooted in mindfulness and intentionality.
 
She has dedicated most of her professional career to creating opportunities for individuals living with chronic diseases to receive access to medical technologies. For the last 20 years, Sylvia has worked for Medtronic, the world’s leading healthcare technology company, where she has held roles in sales, marketing, physician education, and philanthropy. During this time, Sylvia has led global teams to disseminate best surgical practices, advanced techniques, and products to treat Parkinson’s Disease and other movement disorders. Most recently, Sylvia helped Medtronic develop an enterprise-wide health equity strategy aligned with customer interests, challenging disease states, and patient needs.
 
As part of this work, Sylvia engages healthcare leaders, patients, and other stakeholders to uncover and address barriers patients face in receiving high-quality treatment for chronic illnesses. Her commitment to this effort promises to help transform how minoritized communities work with their healthcare providers to manage their chronic conditions.
 
Her dedication to reducing healthcare disparities extends to her civic engagement. She provides minoritized communities with information and resources to help them make informed choices about critical conditions linked with social determinants of health (SDOH), including education, housing, economic stability, and environmental factors. She employs multiple platforms to reach and support communities, including board memberships with the African American Leadership Forum, the Association of Black Foundation Executives, and The Johnson Stem Activity Centre. She is also an advisory member for the Wallace H. Coulter Department of Biomedical Engineering for Georgia Tech and Emory University and a Regent for Augsburg University in MN.
 
Sylvia took her work to a new platform when she published her first book, “Turning the Tide: Neuroscience, Spirituality, and My Path Toward Emotional Health,” which outlines the links between our brains and our souls while inspiring readers to change the world with that knowledge.
 
During her spare time, Sylvia hosts a long-standing weekly community public affairs radio show and podcast, The More We Know Community Show. She interviews change-makers who level the playing field for all minorities by breaking barriers in their careers, lives, and communities.
 
Sylvia has been recognized with numerous awards, including the Top 100 Most Influential and Powerful Black Briton awards, in 2022, 2021, 2020, and 2019. In 2021, she was awarded the Medtronic HR Stewardship Award and earned recognition for her service and commitment to the Twin Cities in 2020 with the African American Leadership Forum Community Award. Women in Business Award in 2017, and Diversity in Business Awards in 2013 from Minneapolis/St. Paul Business Journal. Sylvia is also a 2014 Bush Fellow and AARP/Pollen’s 50 over 50 award recipient.
 
Sylvia earned a Ph.D. in Neurophysiology from St. Barts and The Royal London School of Medicine and Dentistry and holds a bachelor’s degree in Pharmacology from the University of London.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, everyone, welcome to unstoppable mindset. Glad to see you wherever you happen to be. I am your host, Mike Hingson. And our guest today is Sylvia Bartley, who is a thought leader or neuroscientist. And I'm not going to tell you any more than that, because we're going to make her tell you her whole story. Sylvia, welcome to unstoppable mindset.
 
<strong>Sylvia Bartley ** 01:41
Thank you, Michael, it's a pleasure to be here with you today.
 
</strong>Michael Hingson ** 01:45
Well, I was reading your bio. And there is there is a lot there. I know you've done a lot in dealing with diversity and equity and so on. And we'll talk about inclusion and you are a neuroscientist, which is fascinating in of itself. But why don't we start Tell me a little bit about you maybe growing up just how you started and how you got kind of where you are?
 
<strong>Sylvia Bartley ** 02:06
Yeah, happy to. So where do I start? I think I grew up in the UK, born and bred. And born to two Caribbean parents, my parents are from St. Lucia and Jamaica. And they came to England in the 50s because of the promise of jobs and great access and opportunities. And so they came across they met and they had four children. And growing up in the UK, it was it was a fairly good experience. I won't say the experience racism, or any such thing directly. I was in a predominantly white neighborhood, I went to a very good Catholic school, where I received an excellent education. And I went on to work in the Royal London School of Medicine and Dentistry, where I became a research technician. And I worked there for 13 years. And during my tenure there, I did lots of research on the somatosensory cortex, looking at brain plasticity, and long term potentiation and memory and learning. And so this was a very new field. For me, this was not something I aspire to do. When I was growing up in school, I was very intrigued and very engaged in that particular area in neurophysiology, and I was surrounded by these phenomenal academics and teachers, that really taught me a lot. And during that time, that's when I got my first degree in applied biology specializing in psychopharmacology and my second degree, my PhD in neurophysiology. And again, my work was on the somatosensory cortex, looking at brain plasticity, in response to our experience, our innocuous experience. And I was very intrigued by that work. I'm very intrigued by the the kind of deep, intrinsic pneus of the brain and the function of the brain and obviously, how it really controls everything that we do. But I knew after I did my PhD that I wanted to do some more work that was more clinical facing. And so I left the academic environment and I entered into the medical device field, where I started off in cells, selling wires and stents, interventional cardiology, in the heart of London to the big cardiac centers. And then I quickly transitioned into Medtronic, the large the largest standalone medical device company in the world, and a solid themselves of intrathecal baclofen for B, and then quickly moved to a Furby called Deep Brain Stimulation. And there I was in heaven because that really married the work I did in kind of basic clinical science and, and medicine to the clinical application. And with this therapy And it was approved to be used for patients with Parkinson's disease dystonia, a central tremor. Now, it's for epilepsy OCD. And there's lots of research not approved yet in clinical depression, and other areas. So very taken up. And my work was literally to go to different hospitals that did deep brain stimulation, and train the neurosurgeons and the neurosurgical teams, how to do the DBS procedure, in particular, how to use the advanced technologies that Medtronic brought to this particular Furby. So it was a really fantastic job, it took me too many hours on it, you know, the fabulous surgeons are great minds out there, doing the work. And in addition to that, I met loads of patients and their families, particularly patients living with Parkinson's disease, and when he got to understand their pathway and their experience, and how this therapy really helped to alleviate their symptoms, so it could improve their quality of lives. And that role took me across the United Kingdom. And then, you know, it expanded to Western Europe. So every day, I'll get up and I'll get on a plane to a different country, a different hospital, a different neurosurgical team and spend the best part of my days in a while during a DBS procedure, working with the neurosurgeon and their teams to make sure we disseminate those best procedural practices using the technology. And one of the things I loved about that particular role is I could use the electrophysiological experience that I had in a medical school, doing the single cell recordings in vitro, and do that literally on patients with Parkinson's disease, to identify the brain structures in order for for the physician to locate the lead in an accurate location.
 
</strong>Michael Hingson ** 06:54
Well, tell me, tell me a little bit more, if you would about deep brain stimulation, what is it? What what do you do? And just kind of help us understand a little bit more about that, if you would?
 
<strong>Sylvia Bartley ** 07:05
Yeah, sure. So deep brain stimulation is actually a therapy where you apply an a very fine electrode into deep structures of the brain, and the structures that you implant the electrode, they have to be approved structures. So things under the FDA or the to have approval, and you apply chronic stimulation by a an implantable pulse generator that's implanted under the skin, in in the clavicle area. And it's connected by these electrodes and extension cord into that deep structure of the brain. So it's an internal system, it's a medical device that is in is implanted into the patient, and it stays in there. And basically, you control the device and the amount of current that you apply through the electrodes, through the battery through telemetry. And it's been around now for over 35 years. It's proven, particularly in the area of parkinson disease, as I mentioned earlier, it's using other therapy areas, but it really does alleviate the symptoms of these movement disorders. And these movement disorders, they're kind of de neurodegenerative, ie they get worse over time, primarily, not everybody, but most people. So you have the ability to adjust the settings remotely via to military to make sure you're applying the right stimulation. And it's really important that the lead is placed accurately. And that the stimulation is only stimulating that area, because it's surrounded by these other complicated structures. And if you stimulate those areas, you can get side effects that are not, you know, that makes it very uncomfortable and, you know, almost sometimes unbearable. So you've got to be precise in your location, and in your stimulation of parameters, and it's tailored to the patient. Now, this isn't suitable for every patient, there is a selection criteria, the neurologist, the movement disorder, numerologist plays the role in selecting the patients making sure they meet the selection criteria. And they also play the important role of managing the parameters and the stimulation parameters after the lead is implanted. So you're really kind of connected to this device for the rest of your life. It does improve the quality of your life, it's in the right area of the brain and the stimulation parameters are accurate, and you're a right fit for this particular therapy. And it's done all over the world in in many different countries literally, it's probably got approvals in in most countries. Now what I will say is the regulatory approvals are different in every country. So not every condition is approved. But typically, Parkinson disease dystonia is approved throughout the world.
 
</strong>Michael Hingson ** 09:59
You If so, when the electrodes and the devices is implanted, and you begin to use it, and I appreciate that, you need to clearly know what you're doing. And you need to be very careful. Other than let's take Parkinson's as an example where you are, the visible signs are that you're, you're changing the amount of improper movements or unwanted movements and so on. What is the patient feel?
 
<strong>Sylvia Bartley ** 10:31
Well, that's a great question. So clearly, before they come to us, they've reached a certain point in their pathway, where the medication is not working well for them, they probably get an imbalance of complications or side effects as opposed to clinical benefits. So it comes to a point in their journey, depending on how far the condition advances, that there is a surgical intervention. And there's many other surgical intervention like vagal nerve stimulation, but deep brain stimulation is one of them. And at the early stages, it was almost like the the very end like you have to be very advanced. But with all the technology, now it can be done kind of earlier in the pathway, but the patients are kind of in a in a bad way, when they get to the point of having deep brain stimulation. And so during the surgery, typically, not always, typically, because the procedure is done in so many different ways. But typically, the patient is awake, there are local anesthesia, Ebenezer daily, they're awake, and they're awake, because when you put the lead in the brain, during the procedure, then you ologists comes in and does what they call physiological testing. So they can apply stimulation during the surgery to make sure that it's really doing what it's supposed to do alleviate the symptoms, and not without any side effects. So they do a battery or test and application of different stimulation parameters. And the patient can respond directly to say, Well, yeah, you know, you can see if the tremors stop in or if the dystonia is, is been averted, but also the patient can tell you how they're feeling.
 
</strong>Michael Hingson ** 12:14
So they can say things like, and I don't know that you're anywhere near the part of the brain that does that. But you can say things like, I'm hearing a high pitched tone, or I'm hearing a noise or I'm hearing music, which, as I said, may not be anywhere near where you're talking about. But the point is, and I've heard about that before and read about it before, where many times during operations involving the brain, the neurologists would be asking a patient exactly what they sense because, in part, they're mapping different parts of the brain, but they want to make sure that, that they're either getting the results that they want, or they discover something new, which is always helpful.
 
<strong>Sylvia Bartley ** 12:52
Yeah, exactly. And they do map the brain. And that's why electrophysiological recordings is a good way of doing it. And now we have advanced technologies, there's multiple electrodes that can apply stimulation in different ways. So it really does advance the way in which we do the procedure. But you're absolutely right, we do them up and they make sure they don't get any side effects. For example, your vision, you're near the areas in the brain that is related to your optic nerve, and you want to make sure that they're not getting any double vision or their eyes are not moving towards their nose and sweating is another one. And you know, dystonia putting up the side of the mouth, it is another one as well. So these are very serious side effects that can impact their quality of life. So the goal is to improve it. So making sure that we get the best optimal outcomes. And that's why it's typically done away. But there's now lots of advancements in medical technology and there's lots of research and people looking into doing the procedure asleep. Because it is uncomfortable for the patient. They've got a stereotactic frame on their head, it looks like age, they've got four pins in their head, you know, someone's drilling a 14 millimeter burr hole in their scar while they're awake. So you know, I go to the dentist and having my teeth drilled under local anesthesia is very uncomfortable. So I can't imagine what it feels like when you're in your worst state because the patient is not on medication, because we want them to have the symptoms of Parkinson's. So when we apply this stimulation, and look at me saying we I am so used to saying I want to say they apply this stimulation, you want to see that it's been alleviated. So the patient is not very, not feeling very well anyway, and then they have to go through this procedure, which can last anything from two hours if it's done asleep and experience hand to seven, eight hours. And so it's a long time for the patient. So you know the but the patient is so relieved, grateful and just kind of elated. When the symptoms are alleviated, and their quality of life has been improved, so if I was to like dystonic patients as well, where they have very severe distortion as muscle contractions, and they're, they're in the most kind of painful positions. And it's almost like a miracle, I used to call it the miracle cure, even though it doesn't cure the illness, but it really does alleviate those horrific symptoms that really does impair their quality of life.
 
</strong>Michael Hingson ** 15:32
Does it have does it have an effect on longevity? If you're using deep brain stimulation? And if it's working, does it? I know, it's not a cure? But does it have any effect on the person's longevity?
 
<strong>Sylvia Bartley ** 15:46
To be honest, I'm not sure about the return, if there's any recent findings about this, but to my knowledge, no, it doesn't stop or slow down the progression of the condition, alleviates the symptoms. And I haven't looked recently into any research to see if that is different. But you know, for a very long time, there was no evidence to support that it slows it down just improves the quality of life by alleviating the symptoms.
 
</strong>Michael Hingson ** 16:13
Yeah, so it's dealing with the symptoms, and certainly not the cause. When the surgery is is occurring, or afterward, I'm assuming may be incorrectly but having gone through one just as part of a test many years ago, I assume that there are differences that show up when the brain is stimulated, that show up on an EEG. What do you mean? Well, so if I'm watching, if I'm watching on an electroencephalograph and watching a person's brain patterns, and so on, are there changes when the brain is being stimulated? Can you tell anything from that or is it strictly by watching the patient and their symptoms disappearing or or going away to a great degree?
 
<strong>Sylvia Bartley ** 16:58
Yeah, so primarily, it's watching the symptoms disappear by but then secondarily, there are new technologies, where we look at local field potentials. And the electrode is connected to an implantable pulse generator that has the ability to sense and monitor brainwaves during the chronic stimulation. And again, this is called local field potentials and sensing. And the idea there is, hopefully to identify when you can stimulate as opposed to applying chronic stimulation to do many things, one, if you can anticipate or identify a marker in the brain. And if you stimulate to reduce that marker, you can reduce the symptoms. And so it's almost like a closed loop, closed loop system. And that will also have an impact on the battery life. Because one of the challenges with deep brain stimulation is you've got to, obviously, it's driven by battery is an implantable pulse generator, we want to make it as small and as powerful as possible to to have clinical effect. And so battery life and longevity is something that's constantly being looked at. And this is a way of reducing the battery, we have rechargeables now, but still, after a period of time, like nine or 10 years, you still have to replace implantable pulse generator, because the battery, you know, life needs to be replenished or changed in one of the not not replenished. But you need to change the battery, because there's no guarantee that it can recharge at the rate that it could before.
 
</strong>Michael Hingson ** 18:40
So I asked, I asked a question only basically because being a physics guy, I love quantitative things as opposed to qualitative things. And that's why I was asking if there are ways to see differences in in brain patterns and so on. That may be a totally irrelevant question. But that's why I asked the question.
 
<strong>Sylvia Bartley ** 18:57
Yeah, no, no, not at all. Like I said, sensing is a thing now that they are monitoring and looking for biomarkers and looking at brain activities. While it's in the patient, and that's very advanced, because that hasn't been done before. So yeah,
 
</strong>Michael Hingson ** 19:13
yeah, it's definitely cutting edge. I'd use that term. It's bleeding edge technology. Yeah, absolutely. In a lot of ways.
 
<strong>Sylvia Bartley ** 19:21
Absolutely. But you know, I've been out of DBS now for, let's say, six years. So I may not be as common as I used to be. But that's that's the basis and the premise of it.
 
</strong>Michael Hingson ** 19:32
Well, people have called you a unicorn. What do you think about that and why? I had to ask.
 
<strong>Sylvia Bartley ** 19:39
And I love that question. And I think they call Well, what they tell me I'm a unicorn is that I have this very diverse background. There's not many people like me, that can talk about Deep Brain Stimulation at the level that I do and have that technical experience and reputation that I did globally to be there. DBS expert. And then secondly, you know, I am this corporate person that worked a lot in marketing and lived in three different countries, very culturally fluid and diverse, and known as a good leader of people, and definitely, with some strong business acumen, but then I think they call me a unicorn, because I'm very much engaged in community, particularly the black community. And as you know, there are many disparities in the black communities or communities of color. And I'm kind of driven, it's just within me to really work and use the skills and connections that I have to help create conditions that everybody thrives in communities, no matter who they are, the conditions they were born into, and their circumstances. And I really live that out, I really work hard in communities voluntarily, to really advance equity, whether it's education, health, or economic, economic wealth. And I do that very seriously. And I think that's really given me a reputation of being a community leader, particularly in Minnesota in the Twin Cities where I live for nine years. I love Minnesota, I love the community. And I really love working in the Twin Cities community to advance equity, because the Twin Cities has one of the largest disparities when it comes to all of those social determinants of health. And for many years, it was ranked the second worst state in the country, for African Americans to live based on the disparities in those social determinants of health. So there is a knowledge and an awareness and a propensity and willingness of many people from diverse backgrounds, to come together to try and solve that, to make Minnesota a great place for everybody to live, work and play. And so really got engaged in that in that arena. And I think that's what really got me my reputation of being not just a corporate leader, but community lead and very passionate about doing that work. And I've also heard that people find it difficult to do both my job was very demanding, it was a global job. I literally traveled globally, even when I was doing philanthropy, but, but when I came back home, just getting seriously engaged in a community and doing it at a serious level, and being very impactful on it. And that's why I think people call me a unicorn, because I have this passion for community, particularly advancing the minoritized communities together with, you know, being a corporate leader and doing that well. And that's my understanding why people call me a unicorn. But also I think, I don't fit into a box, I, when you look at my resume, you say, well, there's a lot on there, I've done a lot, but they're all very different. You know, I've got this passion for emotional Alpha got this passion for neuroscience, I got a passion for community, I've got a passion for philanthropy. I've done marketing and, and strategy and operations. And so you know, I like to blend all of those together, and do the work to advance equity, particularly, in particular health equity. But that is no cookie cutter cookie cutter role, you know, and so that's why I think I'm very kind of unique and different in that way. Well, it's
 
</strong>Michael Hingson ** 23:19
interesting, you clearly started out with a very technical background. And you have evolved in a sense, if you will, from that, or you have allowed yourself to diversify and to go into other areas, as you said, into marketing and such as that, how did that come about? And you because you, you clearly had carved out a great niche in a lot of specific technical ways. And you clearly have a great technical knowledge. And I'm a great fan of people who can take knowledge from one arena, and and use the skills that you learn from that elsewhere. Like, from being very technical. My master's degree is in physics. And I started out doing scientific things and then, through circumstances went into sales. So I appreciate where you're coming from. But how did you make that transition? Or how did you add that to what you do maybe is a better way to put it?
 
<strong>Sylvia Bartley ** 24:19
Yeah, I think I just want to go to path and purpose. I think it was just my path. And I was open unconsciously in following my path because I really did not have like a five or 10 year career goal, to say this is my trajectory. But what I did have was passion and love for certain things. And I love neurophysiology. I love working with physicians. I love being in a clinical setting. And I love working in a business environment as well. And I love teaching. When I was on the in the academic institution. I did a lot of teaching. The roles I did initially in a medical device industry was teaching as they call it a sales rep role, but when you're working with therapies, in medical device, you're teaching people a lot about the firm a lot about your devices, the science behind your devices, and you're bringing people together, you're, you're holding meetings. And in order to be an expert, you're constantly learning. And then you're also teaching. And so what I was doing the kind of technical role, I was also very strategic in that, you know, just imagine I was traveling around, let's just say, Western Europe at this point, different countries, and coming across different challenges in a procedure, and noticing, you know, talking to my colleagues that they had the same challenge, and we will problem solve together. And then every day, there's a new challenge, right? So every day, we went to a different procedure, every day, we learned something new because there was a new challenge or something appeared that didn't happen before. And so, in my mind, I wanted to go from a one on one teaching and improvement to how can I do this more strategically? So really thinking across Western Europe to say, how can we teach all these other folks that are also a specialist in these areas, about what we're learning and how to mitigate those challenges that we're having. So that transition for me having to been very technical, with great experience to being a leader of other technical people, where I put together trainings and programs for both staff that were experts, and also physicians, who were doing deep brain stimulation. So we developed a program in Western Europe that's still alive and well today and scaled significantly with young neurosurgeons on how to do the DBS procedure. And so working with physicians from across Western Europe to develop this curriculum, and execute it really well, that it's, again, serving and and really helping to train hundreds of neurosurgeons. You know, it just went from the doing the technical to the teaching, externally and internally, and then also being very strategic, to say, how can we work to improve all of these challenges that we're seeing, and it came, you know, with me moving to Switzerland, to be the procedure solutions, Senior Product Manager for Western Europe, where I really took on this role, and it was very much more strategic. And that's how I got into marketing. I never did an MBA, you know, I did some really great trainings with the Wharton School marketing fundamentals, etc. But I never did a dedicated like two year MBA, but I just learned through experience in and I and re exposure, great leaders to learn from, and it just evolved from there
 
</strong>Michael Hingson ** 27:45
in sales. What what specifically were you selling? What product
 
<strong>Sylvia Bartley ** 27:51
sells, so variety of product wise instance? So interventional interventional cardiology, stent, some wires, and that was that was probably the hardest sell, because it's a stent and a wire and there was many companies out there, are you very competitive? So you know, what differentiates yours from another? So I really cut my teeth on sales, selling that product in the Highlander that was highly competitive.
 
</strong>Michael Hingson ** 28:18
Did you did you? Did you ever have a situation where you were selling and working with a customer? And and I don't know whether this applies to you and what you sold? But did you ever have a situation where you discovered that your product might not be the best product for them? Or would that come up with what you were selling?
 
<strong>Sylvia Bartley ** 28:40
Um, I gotta say no, because what we what we were selling? No. So if I think about the whys instead, no, because it's a oneness den and anybody that needed to have that procedure, they needed one guy. Now, clearly, there were differences in sizes, and the type of stent, but our stents were very applicable to most situations as as long as we had the appropriate sizes. This would work in terms of intrathecal, baclofen and kind of capital equipment for deep brain stimulation that was very specific to the customer and their needs. And I will, I will say this on a podcast, I work for the best medical device company in the world, of course. And I still stand by that I believe our products are the best in the business, particularly when it comes to deep brain stimulation. We founded this Virpi alongside Professor Bennett bead in Grenoble, in France. In the 1980s. We were kind of the founders of this Philippian and a product we had a monopoly, but over 25 years, I'm not saying that makes us the best but we got the great experience the know how new technology, and I want to correct myself I keep saying we I no longer work for this company, but I've been there for 20 years. So get out of that same so I just want to be very clear to the audience. This is my past role, and I'm not longer work with with them. But again, it was a long time. And I did DBS for about 15 years. So it's very near and dear to my heart. But I do believe they have the best product still today, and are doing exceptionally well, alleviating those symptoms for those particular therapy.
 
</strong>Michael Hingson ** 30:15
You raise a good point, though, but habits are sometimes not easy to break. It's been 21 years since I worked well, 20 years since I worked for Quantum. And I still say we so it's okay. Thank you, we understand. And I asked the question, because we had products that I sold, that were similar to products from other companies. But there were differences. And sometimes our products might not meet a customer's need. Whereas other products had differences that made them a better fit. And I was just curious to see if you really found that and it sounds like you didn't really have that kind of an issue. And so you had to sell in part based on other things like the reputation of the company, the quality of the company, and other things like that, which, which is perfectly reasonable and makes perfect sense.
 
<strong>Sylvia Bartley ** 31:09
Yeah, I mean, there's also the kind of referral side of this. And that's where that's where the work is. And the decisions almost have been done, where you have to identify the right patient for the therapy. And then once that is done, and the patient is selected, then it's which device, you know. And at that point, our devices is suitable for all patients that knee deep brain stimulation.
 
</strong>Michael Hingson ** 31:31
Yeah. So you're, you're going at it in a different way, you need to find the people who had fits in that makes perfect sense. Well, what really caused you to have that? Well, let me ask you something else. First, I, well, I'll ask this, I started and I'll finish it, what would cause you to have the drive and the passion that you have now for more of a social kind of connection and moving into more dealing with social issues, as it were?
 
<strong>Sylvia Bartley ** 32:00
Well, you know, as a well, let me put it this way. When I was working, doing all of this therapy, traveling the world
 
</strong>Sylvia Bartley ** 32:12
1000s of DBS procedures, and working with lots of people, I didn't come across many people of color that were receiving these therapies, for whatever reason, and it kind of strikes me as odd. Because it, it shouldn't be a phobia for the privilege, it should be a phobia for everybody. And, you know, United States insurance, and access has a lot to do with that, and outside the United States. You know, I still didn't see it. So anybody, actually, I think I probably saw two black people receiving this burpee. So I've always been mindful of things like that. And obviously, as a black person, I'm very mindful and aware of disparities and discrimination. And I've always had a heart to address discrimination, or not discrimination, equity, as I mentioned earlier on in a discussion. So I've always looked at the world through that lens, in everything that I do. And I always try and do whatever I can, to to help or advance equity. It's just something that will never leave me. And so you know, even at the tender age of 27, when I was a single parent of two children, I got engaged in community, I became the Chair of a large nonprofit that provided subsidized childcare for lone parents. And I did that because there was discrimination in their practices against people of color. And I really wanted to help advance that work by helping to develop policies and programs and a culture, you know, was for everybody. And I worked with the NHS, the non executive team voluntarily, I was a lay chair for the independent review panel, looking at cases where people complained against the NHS for lots of things, including discrimination. But that wasn't the only kind of topic. And it's just work that I continue to do. And when I moved to United States, I just got deeply involved in that as well. So it came to the point after 15 years in in one kind of area of expertise, where I had my foot in both camps of foot in the community, working lots of nonprofits voluntarily to doing the work in a corporation. And really, you know, always wondering how I can marry the two or should I cross over and go deeply into community work. And five years later, here I am, I've left the corporation and I'm taking a little bit of a break, but I really want to get back into working for a nonprofit, close to community Either he's advancing equity, hopefully in health, or around those social determinants of health. So it's just something that's been a red thread throughout my career in life. And I really want to double down on it now, at this point in my career, this point in the world where everything is super crazy, and polarize, and really do whatever I can, and leverage my experience, in healthcare, in community in philanthropy, to advance equity for everybody.
 
<strong>Michael Hingson ** 35:29
So you mentioned NHS and NHS is what
 
</strong>Sylvia Bartley ** 35:32
I'm sorry, NHS is a national health service in the UK, it's valuable for data that provides a health service where you pay a nominal amount if you're working. I forget what the percentage is, but you pay a very tiny amount that comes out of your salary, you don't even notice it. And everyone has access to health care.
 
<strong>Michael Hingson ** 35:51
Got it? So when did you leave med tech?
 
</strong>Sylvia Bartley ** 35:54
I left my tech at the end of June this year to only recent, this recent Yeah. Hi, gosh.
 
<strong>Michael Hingson ** 36:03
So what are you doing now? Or are you are working for anyone or you just took a break for a little while to recoup and reassess?
 
</strong>Sylvia Bartley ** 36:11
Yeah, I've taken a little bit of a break. It's amazing how tired I've been I you know, I've been working really hard globally for the last God knows how many years 3030 plus years. So just welcomed a little bit of a break. Yes, I am looking for other opportunities again, in primarily in a nonprofit space to do the community poster community where wherever I apologize with advancing equity minoritized communities that hopefully, health equity. So I'm looking at doing that. And yeah, we'll just see what happens. But at the moment, I am volunteering at a fabulous nonprofit organization here in Atlanta, called the Johnson stem activity center. It's an organization that was founded by Dr. Lonnie Johnson. He's an inventor of the Super Soaker. And they run some phenomenal programs, robotic programs, computing, computer programs, egaming, coding, virtual reality for students, but particularly for minoritized communities. In this particular center, they give them access to equipment and resources and teams to really get engaged in STEM through these programs. And I just love working. Now unfortunately, I don't live too far away. I go there during the week, and I work with Dr. Johnson and Linda Moore, who oversee this organization together with other entities, and is really taken aback because it's a heart of Atlanta, it's very community driven. And they're doing some excellent work. And to see the young students, particularly those from minoritized communities, build robots and their eyes light up when they're talking about STEM, and what they want to be like an astronaut or cybersecurity, you know, it's just, it's just amazing. So that takes up a lot of my time together with networking, and, you know, socializing. So, and that's what I'm doing right now.
 
<strong>Michael Hingson ** 38:08
So are you in Atlanta or Minneapolis? Now, Minneapolis?
 
</strong>Sylvia Bartley ** 38:12
I've been here two years. Yes. Okay.
 
<strong>Michael Hingson ** 38:15
So you don't get to have as many snowball fights in Atlanta, as you did in Minneapolis. St. Paul?
 
</strong>Sylvia Bartley ** 38:20
Yeah. No. And it was too cold to have snowball fights. Yeah.
 
<strong>Michael Hingson ** 38:29
Well, you know, it's, it's one of those subjects worth exploring? Well, I have to ask this just because I'm, I'm curious and as you know, from looking at me a little bit, dealing a lot with with disabilities, and so on. So with the with the organization that you're you're volunteering with, and as they're creating games and so on, do they do anything to make the things that they do inclusive, accessible, safe for people who happen to be blind or low vision or have other disabilities? Has that been something that they've thought about or might be interested in thinking about? Because clearly, if we're really going to talk about inclusion, that's an area where we tend to generally as a society missed the mark.
 
</strong>Sylvia Bartley ** 39:14
Yeah, absolutely. Inclusion, you know, includes people with disabilities. It sure. Yeah, absolutely. So I think we are set up for that. I don't know we have any students that fall into that category, to be honest, because there's anything from 5000 to 10,000 students that pass through that center per year, but it's definitely something I will go back and ask them about, but I know the facilities itself is is accessible for everybody. So
 
<strong>Michael Hingson ** 39:48
well. Accessibility from a physical standpoint is part of it. Yeah, but but then you've got the other issues like documentation and other things for a blind person for example to read but the the reason And I'm bringing up the question is, a lot of times, and I'm not saying in any way that that's what you're experiencing, but a lot of times I hear when I talk to people about whether what they do is inclusive. Well, we've never had blind students, or we've never had a person with this disability or that disability. And the problem is, that's true. But you know, which comes first the chicken or the egg? Do you need to have the students before you make the inclusion happen? Or do you make the inclusion happen, and then tell people so that they will come because so often, most of us just don't pay attention to or even think about trying to pay attention to things where there isn't access, because we're just working hard to deal with what we can get some inclusion and accessibility out. Oh, so the other things never really get our focus. And it has to start somewhere. And typically, from my experience, it really happens best when somebody starts the process of making sure that there is inclusion, accessiBe that I worked for, that makes products that helped make websites more inclusive and available to persons with disabilities started, because it's an Israeli company where the law said you got to make websites accessible. And the guys who started it, actually, first work for a company well started a company that made websites. And then two years after they formed the company, Israel came along and said, You got to make our websites accessible. So then they started doing it. And the the population of customers for accessiBe has grown tremendously, because people recognize the value of doing it. And it's not mostly overly expensive to do. But it really starts better there than waiting for the demand. Because it should be part of the cost of doing business.
 
</strong>Sylvia Bartley ** 42:03
Yeah, absolutely. I agree with you. And JSOC, it's a it's a special place. Typically, people contact JSOC. And they say we want to bring our students here or run the programs in the facility. And so that's typically how kind of that kind of their programming works. You know, the programs are developed based on the partnerships. It is a smaller nonprofit. And we're trying to, you know, we're currently going to go into a capital campaign, so we can raise money to have staff, there's no staff there right now, it is all done by volunteers. And so you know, we really want to build the organization to have staff, so we can do better programming, we can scale and we can do more things that makes us more inclusive. Yeah. So yes, that's a really good point.
 
<strong>Michael Hingson ** 42:52
And volunteers are the heart and souls of nonprofits, and often really do shape the mission. And then it's, some of them become staff, of course, but it's up to the volunteers and the people to really shape the mission going forward. And then that's an important thing to do. So I'm with you.
 
</strong>Sylvia Bartley ** 43:13
Absolutely.
 
<strong>Michael Hingson ** 43:15
So where where is next for you? Do you have any notion yet? Or are you just enjoying what you're doing, and you're not yet overly concerned about some sort of way to get paid for what you do?
 
</strong>Sylvia Bartley ** 43:29
Right now, you know, there's a couple of irons in the fire was leave it at that, we'll see what pans out. I'm all about path and purpose and the universe, doing its thing. So we will see what happened there. But in the meantime, I'm continuing to do what I love, which is really getting involved volunteer, and, you know, network and do my podcast to go out to have a podcast. And that gives me more time to focus on that, because I'm purely doing that by myself. And making sure I get good guests and good topics and, you know, really providing information that can help our listeners make good decisions about their lifestyle. will tell us
 
<strong>Michael Hingson ** 44:08
more about the podcast about podcasts, because obviously we're on one now. So I'd love to love to learn more.
 
</strong>Sylvia Bartley ** 44:17
You know, podcasts is a way of getting information out there to to our listeners in a different way. Right? I think people are getting very tired or the traditional media outlets and podcasts is taken off. And my podcast is called the more we know, community show. Conversations cultivating change. And really again, it's focusing on addressing the social determinants of health by primarily for the black community. And I do that through storytelling, really having great guests that are changemakers leaders, really driving change either through their story of what they do, or you know, working with a nonprofit and also talking about equity and providing infant ation around health equity and what people need to know, in order to make good decisions about their health and their lifestyle. And it's all about information. And it's data driven information as well. And my guest often nominal third is, again, changemakers in their own right, and just very inspiring. And so I use this platform to tell them stories to tell their truths, to provide information. It's also a radio show in Minnesota on camo J, a 9.9 FM every Sunday at 12, noon, central time. So I got to produce this thing on a weekly basis. So that takes a lot as well. So now that I am not working full time, I've got time to focus on that and to develop it as well. So yeah, that's what I'm doing my podcast.
 
<strong>Michael Hingson ** 45:48
Well, that's pretty cool. And you're having fun producing it and learning to be an audio editor and all those things.
 
</strong>Sylvia Bartley ** 45:54
Well, I have something for me, I'm not going to attempt to do that. But I have to find my guest. And obviously, the content, and I review the edit in and I do the little marketing for it. So it's quite a lot, as you know, and I do it on a weekly basis. After the knock it out. Sometimes I do replays, but I gotta knock it out. And so I'm looking here to get some sponsorship, hopefully, so I can hire folks to do it, to do it for me, and, you know, do a better job on my social media. I'm not very good at that. It takes a lot of time. And I don't have the time to do all of that. So
 
<strong>Michael Hingson ** 46:31
it doesn't I used to put out a newsletter on a regular basis. And, and don't anymore just because the time gets away. Time flies, and social media is a great time sponge. So it's, it's easy to spend a lot of time doing social media, and there are only so many hours in the day.
 
</strong>Sylvia Bartley ** 46:49
Exactly, exactly. And there's so many talented people out there doing social media. I can't even even if I tried, you know?
 
<strong>Michael Hingson ** 46:56
Yeah. Yeah, some of us just have different gifts. Who are some of your favorite guests for your podcast?
 
</strong>Sylvia Bartley ** 47:05
You know, I've had so many gays I started doing this in 2015 under a different brand called the black leadership redefined. And primarily based in Minnesota. And so my guess had been anybody from Senator Tina Smith to Chief of Police, Rondo, Redondo to the Attorney General Keith Ellison, to nickimja levy Armstrong, who's a civil rights activist in the Twin Cities, to all of these phenomenal African American female coaches and leaders and ministers. I've had some deep, meaningful, moving conversations with people. But I think the ones that moved me the most are those that are telling their stories that kind of break your heart. And it doesn't move, make it it breaks your heart, but it moves me because they took their pain. And they transform that to something impactful, that really impacts and change the lives of many. And typically there are people whose spouses or, or siblings or loved ones has been murdered through to sex trafficking or at the hands of the police or at the hands of, obviously criminals. And what they did with that to really start nonprofits and provide refuge and help and support for other people. Those stories really touched me the most, you know,
 
<strong>Michael Hingson ** 48:33
yeah. You have written a book, or how many books have you written? I've just written one, just one so far. So far. That's enough.
 
</strong>Sylvia Bartley ** 48:42
That one's brewing at some point.
 
<strong>Michael Hingson ** 48:45
Well, Tom, tell me about your book, if you would.
 
</strong>Sylvia Bartley ** 48:47
Yeah, my book is called turn aside. Using spirituality and my path to emotional health. And the book I wrote, really, because on my interest in science, the brain neurophysiology and spirituality, and emotional health, and recognizing that the areas in the brain that are associated with all fear, those are areas that intersect at some point, or are the same areas. So that got me and then with my experience, working in the field of Parkinson's and movement disorders, we have all these wonderful experts from around the world and what I learned in their presence and by taking seminars, I recognized that there was a intersectionality between these three, and then I took my own experience, and wondered how I can use this information for the better right to help heal myself, someone living with depression, as well as helping giving back to community. And so I, you know, start the book off by doing a part by biography so the audience could connect with me and understand where I'm coming from, but then going deep into not really deep but going into the side Science, and making that connection, and how we can use that to really help improve our lives or the lives of others. And there's a lot in there about volunteering and giving back to my community. Because when I think about my living with my depression, at the time, it was pretty bad when I wrote the book. And, you know, I even wrote in a book that I saw it as a gift, because it really does help me to go deep internally, to connect to, you know, my spiritual path to really understand why I'm suffering like this emotionally. What am I supposed to do with it? And, you know, how do I help other people, and it kept me, I was like, getting me grounded. But it really did really get me to ask those deep spiritual questions, which has really helped me to evolve as a person, spiritually, emotionally and physically. And so, you know, the book really centered around that, and how we can use that knowledge, about intersectionality will free to really help other people's lives as well. And then not to mention talking, talking about depression is something that many people do, particularly those who are very visible and in senior leadership positions. But it was important for me to do so because I want to help normalize it. I want to get to a point where we can talk about depression, and people stop saying that you're brave, and you're being vulnerable. And you're being very courageous, because it, there's a high percentage of people that have depression, and not many people want to talk about it, because of the stigma, and the shame that unfortunately, is still associated with emotional health and mental wellness. So you know, I'm doing my liberal part to help break that stigma, and to get people to talk about it. Because once you talk about it, and you acknowledge it in my situation, it was a first step towards healing. And I lived with depression, undiagnosed for most of my life, being diagnosed in 2017, when I published my book, was just very cathartic. And it was a big weight off my shoulder because I didn't have to hide it. I didn't have to battle it behind closed doors, and for the first time, I got help, and then I could address it in a very mindful, holistic way that really has helped me. And I can proudly say, today, I feel the best I've ever felt in my whole entire life, emotionally, physically, and spiritually,
 
<strong>Michael Hingson ** 52:25
is depression, more of a physical or mental and emotional thing?
 
</strong>Sylvia Bartley ** 52:31
Well, it is a physiological it can be I mean, depression comes in many forms, and it's different for everybody. But there's absolutely a physiological component to some kind of depression with as a chemical imbalance, due to some over activity under activity, or certain areas in our brain, particularly the basal ganglia, which is your kind of seed of emotion. And so, you know, that's, that's definitely one of the causes, but not many people know, what are the like real cause of people's depression, because it's different for everybody. And sometimes it could be experiential, it could be any reaction to something very traumatic. And then hopefully, those situations it doesn't kind of last long. But if it is, neurochemical, then definitely people you know, need to get professional help for that outside of talk therapy.
 
<strong>Michael Hingson ** 53:26
Right. Well, in terms in terms of spirituality, how does that enter into and when you talk about spirituality? What do you mean by that?
 
</strong>Sylvia Bartley ** 53:38
So what I mean about that is I mean, looking inwards and looking like at the wider plan, knowing that I call it the universe, right? People will say, call it God, or, and I do believe in God, and I pray to God, right talk about universal timing and the power of the universal. And knowing that there is a bigger plan, greater than us, there was a life here before us, I believe, we chose up I believe we choose our parents, I believe, we come here with an assignment, everybody comes with an assignment. And I believe that by saying that, I believe we will have our path and our purpose. And my goal is to align with my path and my purpose so I can really live to my full potential in this lifetime. And that's what I mean about spirituality. So it's less about the external factors, less about striving to externally achieved but more to internally achieved, and that achievement is alignment with my spiritual path and purpose. And I believe once I do that, and when I achieve that, everything will fall into place, and I'll be at peace, and I will kind of live my full life and I'm and again, I don't know if I'll ever be fully on my path and purpose. I'm always seeking. I call myself a seeker. I'm always seeking I'm asking a question, but I feel I'm pretty much on the on track and it feels Good. And I know when I'm off track because it doesn't feel good when I'm doing things that doesn't sit right with me. And, you know, it's not it's very difficult for me to do and it's not what I'm supposed to be doing. And so I'm aware enough now to say, well, I'm going to submit that to the universe. And I'm just going to, you know, reset and redirect myself to make sure that I am on path so I can do it on put on this earth to do and as well. Yeah.
 
<strong>Michael Hingson ** 55:27
Whether you call it the universe, or God, do you believe that God talks to us,
 
</strong>Sylvia Bartley ** 55:33
I believe God talks us in many ways. Now, you know, you're not going to hear a voice or you're not going to see a burning bush either. But you're going to have signs some people do. That's not me. But you'll have signs you will have feelings. And you will hear stuff, it's not going to be a voice again, but you will hear messages. And and that will come maybe in your dreams, maybe through another person that you're talking to. But the important thing is, one has got to be in a place to be able to hear and receive, I believe this is of
 
<strong>Michael Hingson ** 56:04
everybody. And there's the reality of
 
</strong>Sylvia Bartley ** 56:07
it still. And this is where the mindfulness and the spirituality comes into it. Being sterile. Whether you're meditating or just being still and tapping into silence, this is when you're in a best place to receive and understand what it is that your assignment and your purposes, this is, when you're in your best place to receive those messages that you're so desperately seeking that you know, and to receive that guidance. And that's a big part of spirituality, together with doing things that prepares your vessel because we are physical matter, right. And our spirits live within us, we house our spirit, and we house our soul. And, you know, I focus on trying to keep my vessel as healthy as possible. So it's in a good strong place to house my spirit, and my soul is all intertwined. You know, it's very complicated, very deep. But that is a big part of it. So we are, you know, it, we're in a flamed body, we have inflammation due to the fact that we're eating foods that are inflammatory, and we have inflamed guts, and we're having, you know, inflamed neurons in our brain, because we're in flames that got inflamed the brain to I believe, and we're having a chronic illness, it's very difficult for us to do what we're supposed to do on this earth. And so, you know, our physical being, and health is obviously very important. And it ties closely with our emotional health, as well,
 
<strong>Michael Hingson ** 57:36
I think it is possible to hear a voice. But again, I think it all comes down to exactly what you said, we get messages in many ways, because God or the universe is is always trying to talk to people. And I think we have, oftentimes, selectively and collectively chosen to ignore it, because we think we know all the answers. And if there's one thing I've learned in 72 years, we don't necessarily know the answers, but the answers are available if we look for them. And I think that's really what you're saying, which goes back to being calm, being quiet, taking time to, to analyze, we're in the process of writing a book. Finally, for the moment, called a guide dogs Guide to Being brave, which is all about learning to control fear and learning that fear does not need to be blinding as I describe it, or paralyzing or whatever you want to call it. But that it can be an absolutely helpful thing in teaching you to make decisions, but you need to learn to control it. And you need to learn to recognize its value, just like we need to learn to recognize the value of pain or anything else in our lives. And, in fact, if we do that, and we we recognize what fear can really do for us by slowing down by analyzing by internalizing, we will be much stronger for it. And we're more apt to hear that voice that oftentimes people just call that quiet voice that we may not hear.
 
</strong>Sylvia Bartley ** 59:14
Mm hmm. Absolutely agree.
 
<strong>Michael Hingson ** 59:18
So it's, it's, it is a challenge because we're not used to doing that. We don't like giving up control, if you will. Yep,
 
</strong>Sylvia Bartley ** 59:26
yep. But once you know, and everyone will get there once we, for me, once I got there is a journey doesn't happen overnight. It can take years to get to that place. But you know, once you get there, it's so enlightening. And you just feel like it's funny, there's not there's not often a feel like I might directly on path and purpose. And I get a glimpse of it once in a while. And it feels so different. It feels so light, it feels so right. And that's where I want to be for, you know, a majority of my time that I have left in his lifetime, I want to feel that by the time so that is my, that is my goal.
 
<strong>Michael Hingson ** 1:00:05
And the more you seek it, the more of it you'll find. Yeah, hopefully, you will. It's it's all a matter of realizing it's there if we look for it, and it may not show up exactly the way we expected. But so the issue is really that it shows up, right?
 
</strong>Sylvia Bartley ** 1:00:24
It is. And yeah, I read somewhere that says, you know, just be open, just really try your best show up. Because people say, How do you know your own path and purpose? How do you know this is right for me, you know, you got to show up, you got to do your best. And you got to give it all you've got, and you got to let it go. Let it go to the universe and have no expectation for the outcome. But just be open to all kinds of possibilities and where that will lead you. Very hard to do. Yeah. And it's
 
<strong>Michael Hingson ** 1:00:53
always appropriate to ask the question, Did I do my best? Did I did I get the message? Am I missing something? And look for the answer? Yes, Sylvia, this has been a lot of fun. We have spent an hour and we didn't even have a snowball fight Darn. too hot for that. It's it's gonna be over 90. We're cooling down out here right now. We were over 100 for the last 10 days. So it's hot here in California. But I really enjoyed having you. How can people reach out to you or learn more about you?
 
</strong>Sylvia Bartley ** 1:01:30
Excellent. Thank you for asking that question. I think if you go to my website, I have a little website here. And it's <a href="http://sylvia-bartley.com" rel="nofollow">sylvia-bartley.com</a>. That is S Y L V I A hyphen, B A R T L E <a href="http://Y.com" rel="nofollow">Y.com</a>. And you can you know, just tell you a bit more about me. You can see my podcasts, my books, and there's a method of getting in touch with me if you want to.
 
<strong>Michael Hingson ** 1:01:57
Is the podcast available in a variety of different places? Or is the best website?
 
</strong>Sylvia Bartley ** 1:02:04
It's available on multiple platforms? Apple, Google, Spotify. And what's the community show with Dr. Sylvia? Conversations cultivating change? Do the
 
<strong>Michael Hingson ** 1:02:17
first part again. The more we know Community, the more we know. Okay.
 
</strong>Sylvia Bartley ** 1:02:22
Community show with Dr. Sylvia. Conversations cultivating change.
 
<strong>Michael Hingson ** 1:02:28
And I hope that people will seek you out. This has been for me very fascinating. I love learning new things and getting a chance to meet fascinating people. And I'll buy into the fact that you're a unicorn, it works for me.
 
</strong>Sylvia Bartley ** 1:02:46
Well, I'm just me, you know, but I appreciate the invite to be on your podcast, Michael. And thank you very much for providing this platform to share stories and information with your listeners too.
 
<strong>Michael Hingson ** 1:02:59
Thank you and we love stories and if people would love to comment, I really appreciate it if you would. I'd love to hear from you about this. You can reach out to me at Michaelhi M I C H A E L H I  at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael hingson hingson is h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a> To learn about the podcast. And also you can find us wherever podcasts are available. If you happen to find us on the website, you can find us anywhere where you can do podcasts. Please give us a five star rating. We appreciate your comments and your ratings there would keep us going and any input that you have of people you think we should have on the podcast. We'd love to hear from you about that. We're always looking for more guests. And Sylvia likewise if you know people we should chat with I would love your your recommendations and suggestions.
 
</strong>Sylvia Bartley ** 1:03:57
Excellent. Absolutely.
 
<strong>Michael Hingson ** 1:04:00
Well, thank you very much one more time for being here. And we very much enjoyed our time with you. Excellent. Thank you Michael.
 
</strong>Michael Hingson ** 1:04:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Health Equity and Thought Leader with Sylvia Bartley</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/954ffcd2-f8a3-41bd-97c2-8b6ab3bcf67f.mp3?source=rss&amp;ext=asset.mp3" length="39113352" type="audio/mpeg" />
<itunes:episode>91</itunes:episode>
</item>
<item><title>Episode 90 – Unstoppable Brain Stem Tumor Survivor with Kyle Campbell</title>
<guid isPermaLink="false">https://pinecast.com/guid/24fb01a8-2048-4b28-8e6d-fea36359c63a</guid>
<pubDate>Fri, 06 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:12:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/34163a24-25d9-45bf-97a2-055d52fde2f3/UM090-Kyle_Campbell-Coverart.jpg" />
<description><![CDATA[<p>At the age of five years old, Kyle Campbell was diagnosed with an inoperable tumor on his brain stem. While there were issues he had to face including some motor and speaking issues, Kyle attended public school where he continued to progress and grow. At the age of 14, Kyle undertook radiation treatments that improved his overall life circumstances.
 
Kyle went on to receive his Bachelor’s degree and later his Master’s degree in Rehabilitation Counseling. Today he works at a community college in Visalia CA as both a Support Services Coordinator and Part-time Instructor in the Access &amp; Ability Center. His philosophy of life is extremely positive and forward-looking.
 
I believe you will find this week’s episode most inspirational and well worth hearing. Kyle shows that we all can be unstoppable if we choose to move forward in our lives and not allow obstacles to hold us back.
 
 
<strong>About the Guest:</strong>
Diagnosed with an inoperable brain stem tumor at age 5, Kyle’s life has been full of twists and turns. Even after radiation therapy and lots of doctor visits, he still experiences the effects of his brain stem tumor daily. Now, thirty years after diagnosis and far from the ‘failure to thrive’ he had once been described as in his medical reports, Kyle has realized how precious life really is, how we cannot do it on our own, and how important it is to live <em>on purpose</em> with Faith, Focus, &amp; Flexibility.
 
Kyle Campbell is a Christian, a preacher, a poet, a philosopher, a professor, a disability advocate, and more, but some of his favorite identities are husband and father. Born and raised in the Central Valley of California, Kyle lives in Visalia, CA, with his wonderful wife, Lori, a 2-year-old boy, a 4-year-old boy, and one more boy due in January!
 
Professionally, Kyle has been working at a community college for seven years, as both a Support Services Coordinator and Part-time Instructor in the Access &amp; Ability Center. In this role, Kyle helps students with and without disabilities navigate their educational journey by learning what accommodations, strategies, and supports will help lead to success in college. He also created and teaches a course on Personal Development and Social Skills.
 
Kyle has earned a Bachelor’s degree in Philosophy from Cal Poly State University, San Luis Obispo, as well as a Master’s degree in Rehabilitation Counseling from California State University, Fresno. He has been the recipient of multiple awards and scholarships, and is nationally recognized as a Certified Rehabilitation Counselor. He has been an editorial assistant, the co-author of a published journal article and he is excited to share the lessons, perspectives, and active faith that come from living with a brain stem tumor. Kyle talks about this, and more, in his upcoming book, <em>Beyond Belief:  How Living with a Brain Stem Tumor Brought Faith and Purpose to Life.</em>
 
<strong>Ways to connect with Kyle:</strong>
Kyle's Website Link:  <a href="http://www.KyleBeyondBelief.com" rel="nofollow">www.KyleBeyondBelief.com</a>
Kyle's LinkedIn Profile:  <a href="https://www.linkedin.com/in/kyle-campbell-29865a7a/" rel="nofollow">https://www.linkedin.com/in/kyle-campbell-29865a7a/</a> 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there, wherever you happen to be. This is Mike Hingson, and I am hosting once again, unstoppable mindset where inclusion, diversity and the unexpected meet today we get to speak with Kyle Campbell. And what an amazing story for a lot of reasons. You know, one of the things that I've said many times during our podcast episodes is that one of the main goals I have is for everyone who listens to this to see that they can be more unstoppable than they think they can. And you know, it's not always about making some sort of a specific concerted effort to be unstoppable. But it's more an issue of just choosing how you live your life and choosing not to let things hold you back. Kyle was diagnosed with an inoperable brainstem tumor at the age of five. He was even described in his records is failing to thrive. But today now at some 35 or 36 years old, he works at a community college. He's been a preacher. He has been a guest speaker at a variety of places. He is writing a book, and he is by any definition thriving, but for the purposes of our podcast. We're just going to say that Kyle is unstoppable. So Kyle, welcome to unstoppable mindset.
 
<strong>Kyle Campbell ** 02:45
Or thank him Michael, I appreciate that I'm never mind described as unstoppable. So thinking that made me smile. It's a pleasure to be here with you. And I am happy to be able to chat with you have it?
 
</strong>Michael Hingson ** 03:02
Well, maybe they'll put that in your medical records now you're unstoppable.
 
<strong>Kyle Campbell ** 03:08
Sounds good to me.
 
</strong>Michael Hingson ** 03:10
Well, tell us a little bit about your your life story growing up and how it was discovered that you had an inoperable brain tumor. why that happened? If you're willing to talk a little bit about your early life history? Let's let's hear it.
 
<strong>Kyle Campbell ** 03:23
Of course, yeah, we'd love to share. So when I was a little boy about, or also, I hadn't just kind of some strange things that were not a call. And my my voice I had a Hypo natality. And when they when they mature, and lots of the young boys have a high voice, which is no more at that age. But my voice seemed a little extra nasally and not to be changing. So my mom, my mom was keeping an eye on that. And curious about that. And there were a few other symptoms as well. But it wasn't long of the speech, my mind. So my mom took me to a doctor and the doctor says, well, he's just, you know, taking more time to venture and given time to, to go, you know, and see what happens. And my mom wasn't convinced about that. She thought, Oh, I think there might be something else going on. So, uh, she took me to a different doctor who did an assessment with me and he kind of saw a few more things and he got it wrong. My mom made me cry oshin get an MRI when they take pictures of the ends tend to be a Barney just to make sure everything is okay with his brain and development. And then yeah, they found their breaks and they found a tumor on my brainstem. And so the the average, don't brainstem is kind of a little bit bigger than the size of your thumb maybe eight centimeters long. And you know, I was a kid, so I'm sure mine was more than that. And, you know, you think about your brain connects to your spine via the brainstem. And so a whole bunch of, you know, nerves, goes through that brainstem, and connect to your spine to your body. And basic, rife functions are controlled in the brainstem, things like breathing, swallowing, walking, talking gene. Even more nuanced things like you know, I can read pressure and heart rate and things like that. It knows that lot going on in there. And I had a I'm going to move I, you know, a little marble type thing in mind. And there was a question of, Okay, do we go down and biopsy it, and try and poke around and get out. And the neurosurgeon that I want to say, you know, about five, five years ago, we wouldn't have Rockledge on this, by now the current trend is to play it safe. Because if we go in there and operate, we might touch things and move things, that would not be good, you might cause more damage, then, you know, then then we want, so we just kind of watched the tumor. And I had MRIs every, every month, every few months to see what was happening. And if it was quickly and aggressively growing, we would have had to do something right away. Amazingly, mine was not doing that it was growing a little bit but it was slow it was benign is what they would say or that it was acting like a benign tumor. I can't say for sure what it is because we haven't biopsy it yet. But, but it's it's there. And you know, it caused a whole bunch of symptoms. When I was a kid. I would constantly mistake. Nauseous made me dizzy, fatigued, I'm strong enough I'm gonna have coughing fits. I remember micron going to bed at night. When I'm sitting there thinking, thinking Hmm, I wonder how sick I'm gonna be in the morning tomorrow. And you know, and not not a fun thought to have no kid. But, but yeah, that's kind of wonder was like, as a as a little kid. And yeah, I just have so much to say about it, that it's coming to mind. I wasn't ever afraid of it. And you know, I my parents took me to dog goods and we trusted Oregon doctors with whatever they recommended that would you know, men sense. So we trusted and then those people to provide care and and they did it. And I'm here today. So I learned you ation you go. Yeah, I'm here.
 
</strong>Michael Hingson ** 09:20
Let me ask you this. So you talked about your voice being nasally. And clearly your voice does sound a little bit different than than the voices of a lot of people. Why is that? Is that because of the tumor today?
 
<strong>Kyle Campbell ** 09:32
Yeah. So essentially what that tumor does is very slightly paralyzed is my left side. So in my facial muscles, you might see it. My eye and my lamp are a little bit droopy, not too much. But on the inside, with still connect to the mouth. There is the larynx And then above that, where the mouth connects to the air passage to the nose, the nasal cavities, the clinics, and the way that they're designed is to close when we're not talking, and then to open when we talk, right, so open when we talk so we can put jacquela voice, and then they close when we're not talking. So we have, you know, Ah, man, I can't garden backward. They open when we're not talking to our nose. Right? Close when you're talking. Yeah, so we have the breath to project and talk and speak out, you know, and more my mom, one of my sides, my left side and didn't move any dirt around. Now next are the fairings. So I constantly have any open passageway for my throat to my nose. So when I would speak, I'm gonna get air coming out my nose, God, stop. And when and I spent years in speech therapy, and school, and pretty much the only thing we can do is, have me speak louder. Try to help them and help. My main net difference. I remember I was 17. And I was referred to a specialized EMT, you don't know you still have doctor, someone who specialized in like facial, plastic and reconstructive surgery. And he lifted up, he put a device in the back of my throat and lift it up. And how did he say, ah, and my voice changed from nasally sound I need used to, to, to me to run a shutdown, like when houses was closed. And I thought, wow, I can I'm wanting to have that voice. That's, that's me. That's my voice. And so I had surgery when I was 18. To help close that pipe, I guess my throat and so my voice is a lot more intelligible now. But yeah, so and still Initium ran my estimate,
 
</strong>Michael Hingson ** 12:45
but clearly, you're very understandable. And and so on. So when did they start doing radiation?
 
<strong>Kyle Campbell ** 12:51
So, um, they want and the doctor is recommending that we wait until after puberty for me. So if I hadn't had it radiation before, puberty was hormone distribution that might have been thrown off. And I might have had some minor issues coming on. So we wait then until after people read in our for me, I gotten to be about about 14. So it's about 2001. And the tumor was slightly growing. And the doctor my mom, my neurosurgeon said, Okay, it's, it's gone big enough, we need to do something. hormones have mostly gone, you know, kicked in. So yeah, that's when I had it.
 
</strong>Michael Hingson ** 13:49
So what did the radiation end up doing for you?
 
<strong>Kyle Campbell ** 13:56
So the way that I like to think of it, you know, as you can is that they were shooting lasers through my head. And basically, they were burned, you know, and they were targeting that tumor to damage it. And then anemia it is shrunk the tumor by about half which is huge. And so in the majority of my symptoms went away. I was no longer nauseous, daily. I was no longer dizzy. I didn't have any more altitude sickness. I was able to gain weight and gain muscle mass which was a struggle for me when I was younger and beyond. And my my coordination and balance are still about the same. There's still you know, I'm not in the best shape. But I received my Stanley symptoms of just not feeling good. And they went away. And I don't have to think much anymore, which is nice.
 
</strong>Michael Hingson ** 15:14
So what was it like as a kid and interacting with other kids and so on and the school and all that. Were growing up through high school with all of this going on, and then the radiation in the middle and so on.
 
<strong>Kyle Campbell ** 15:28
You know, in an elementary school I, I mentioned, at the height of my sickness, I'd be you know, I remember a few times I threw up in class in the trash, Jen, you know, I can do anything else. Or I remember having to leave step outside of that, because I had an uncontrollable coughing fit. And I didn't want to interrupt the class too much. I didn't want all my friends staring at me, like, Is he okay? And I was weak. I was physically very small head. They called me skinny bones. Because I had trouble building muscle. Because my lap and Heartway and this, you know, on the whole thing. And, and oh, yeah, so my, my mom was worrying about me in the fifth or sixth grade, she thought he is a very small kid, maybe he's being bullied or something. So my mom asked the young Judy person is okay, like, is he mean boggling by anyone? And then your duty postings for my mom. He's actually friends with the Baris. And I didn't realize him, but I was just being kind to everyone. And I thought these kids were gone. And I was crying to them. So I was one of them, you know, even though I wasn't really picked on kids, and they weren't either. They were just as short rambunctious. Which, of course, I am not. But
 
</strong>Michael Hingson ** 17:27
but you got along, obviously, and they didn't tell you, I gather.
 
<strong>Kyle Campbell ** 17:31
Yeah. And, you know, I was just being kind and calling out their value. I guess I didn't have there was words to say. But, but yeah, lineation, in junior high. And in high school, most of my symptoms were gone at this point. Except for, you know, my balance and my speech. By me, we practiced those and, you know, you did the best you can make the most of what you have been grateful to be every day and, and that attitude has stuck with me stuck with my family. And it makes a big difference in our every day interactions.
 
</strong>Michael Hingson ** 18:24
Well, and I would just say, that's as much a good a definition of unstoppable as one could find you didn't let any of that get in your way. Did you get bullied in high school at all? No. So there you go. Because you related to people, and you clearly had a demonstrable way about you that people didn't bully you, they they accepted you. And, you know, I think a lot of times, that's the best thing that we can do is to try to avoid any of the kinds of things by relating to people and you certainly did that.
 
<strong>Kyle Campbell ** 19:05
Certainly, yeah. Learning to people is is huge, being kind here. I worked in a community in college, nowadays, and I teach a class that I had the opportunity to kind of create, and it's all about connection and the value of knowing how to invite people in to connection and how to maintain that connection. I'm not how to win arguments. Because winning doesn't build connection by how to connect together and grow together on on a journey of you know, mutual value as well. Apr.
 
</strong>Michael Hingson ** 20:01
Well, you, you certainly have set a good strong example, which is as good as it could be. And I'm assuming that that all went on through college and you you did pretty well. And you did thrive.
 
<strong>Kyle Campbell ** 20:17
I did I then, meanwhile, I got my bachelor's degree in philosophy went to Cal Poly, San Luis Obispo and got my master's degree and rehabilitation counseling from Fresno State. And it's been it's been great. And so I, I have the privilege to work in college. And it's really exciting to me to come and work in a place where everyday people come to run something new to build something to improve themselves, their understanding of the world around us and how they fit into our world. And how many people relate with each other.
 
</strong>Michael Hingson ** 21:12
will tell me, you in your in your life journey you started with definitely the whole issue of dealing with perseverance. Yeah, and you've developed a good life philosophy. How have you progressed? Or how did you progress from philosophy to faith to being involved in rehabilitation and rehabilitation counseling, and how do those all interconnect?
 
<strong>Kyle Campbell ** 21:39
The ABS has moved me into Kleenex even though it seems like they might not at all. So I grew up in church and having faith as a Christian, as a kin and our family. And when I moved to college, I had one week of studying philosophy of Plato's Allegory of the Cave, in high school, and I thought, hey, that's really fun. I'm going to be a pornography major. And I went to Charles Harley, and I studied philosophy. And I'm embarrassed to admit, in my philosophy, years in college, I thought I knew everything I thought I knew better than other people. I was really into analysis and logic, and rationale, rationality, I guess, you know, if something made sense, I'm going forward. If it didn't make sense, I it was a waste of my time. And things like Emotion. Emotion didn't make sense. I couldn't think about it logically. So I thought I'd knock the window and add certain aspects of faith. I couldn't improve them, so I wouldn't deal with them. I will say I remained a Christian the whole time. I believed in God because then I selflessly God make sense to me and I and our logical fashion. I know there are arguments against God's existence. And after going over them, none of them amounted to much in my in my perspective. And as I continued in philosophy, I got really into what does it mean to know something? And how do we have knowledge? What does it mean to know something? And I kind of realized that I knew a heck of a lot less than I thought I knew. To to have knowledge when I'm absolutely certain about something then dotnet logically and rationally makes sense. And no, no longer things meet that criteria. At least after the goes through my interpretation, my intuition so I said, Oh, man, I believe all these things I thought I knew Hey, when my thigh faith thing I used to know from if I believe things I cannot prove. Maybe I could believe the song I suppose. I suppose it's a faith that I was holding back on because I couldn't improve them. Um, so I started in going to Church to learn more about it. And it was just an amazing way to connect with people and build those relationships and have that shared identity, and Jesus Christ and not in ourselves. So I started in, in building empathy for people in the community. And so I ended up going, I had a job that wasn't going anywhere. So I went to Fresno State to get my masters and we have counseling. i Oh, my God, when I went to Fresno State, I can't do not I didn't even know what rehabilitation counseling was. I just thought I needed to do something different. They, they let me into that program. And I am fine. And they, they, they are going to pay my tuition. And to pay me and on top of that to go and do it. So why not? So I went to study, counseling, and learning how to connect with people. And I remember, you know, I came from philosophy, I had this very enlightened mind. Because that's what I was used to. And I remember counseling, someone, you know, I missed the counselor name would read counselor Lee. And they were talking about how they had this really dramatic thing going on. And it was really tough. And so I thought, oh, okay, I know what that's like, because I've had that in my life. So I'm gonna connect with you by saying, oh, yeah, I understand. Me too. I've had that too. So as, as this person was talking, in the midst of her grief, you know about this loss that she has. I was smiling and nodding, preparing you to say, I understand. I've had this happen in my life. And I remember she's looked at me with, you know, daggers in her eyes, she gave me the tiger, she looked at me. And she said, Stop effing smiling at me. And it just kind of stopped me. And I was like, whoa, what? Like, that's intense. And I eventually I realized, even though I've found my own grief, and I've had my own experiences of challenge, I cannot say I have had the same experience as someone else. You know, we all have different things that we've all gone through. And me wanting to avoid that displeasure with her on Cosmo Ness without grief, when it's not okay to push it aside. But I needed to connect with her, and allow her to take the reins, and experience what she's experiencing. To be the iceberg of her own experience. And that's, you know, kind of reinforced in me to think that I've known about me, life is not about what I think about things. Life is about other people and letting them do own and grown and do what they need to do. And it's not my place to impose my value and my judgment on people. It's, it's my place to encourage them to do what they need to do.
 
</strong>Michael Hingson ** 29:11
Were you able to connect with her? I was, yeah. It's, it is all about learning how to truly be empathetic, as opposed to just saying, you know, it all which is, of course, what you said earlier. And it makes perfect sense. You know, it's, it's so easy for us to just say, Yeah, we know, I've been there done that. But that doesn't really matter. What matters is if you can show that you understand that she's been there and she's doing that and she needs your support. Not just your don't want to say arrogance, but your idea of what she's going through so that makes perfect sense.
 
<strong>Kyle Campbell ** 29:55
Why you know, I I I don't My book I have coming back here in a moment. But one of the lines, I say in my book is, people don't need your sass, they need your support. And when we make it about us when we say, Oh, I've been through that, or, Oh, this is when I think about your situation right now, when we invite ourselves to give those uninvited, you know, pieces of advice, we're kind of taking over, more not allowing someone to experience what they need to experience. I believe that we need to get over ourselves. And we need to learn how to hold back on that thought of, Oh, I know how to solve your problem. I know what you need to hear. And we need to just put ourselves on pause for just a minute to let someone share and talk about what they're experiencing. I'm certainly certainly there's a time and place for us to offer advice and talk about well, we've been to are just like I am right now. But we need to be mindful the timing, and the circumstance in which we offer that advice.
 
</strong>Michael Hingson ** 31:37
So how does faith enter into your work as a rehabilitation counselor.
 
<strong>Kyle Campbell ** 31:44
So, um, I have the, the Certified Rehabilitation Counselor credential, but that's not my position at the college. I won't guys's student services, support coordinator helping people navigate in college and different assignments, different situations based on their barriers brought about by disability aspects of disability. And it absolutely has so much to do with my position. I love what I do, because I haven't a chance to interact with so many different peoples and students about different things. And what I bring with me from counseling, and from my faith is that, oh, it's not about me. I'm not here to impose myself onto anyone. But I'm here to be open for when someone comes to me with an issue, whether it's him or whatever issue it is, um, and we it's easy to be quick to solve a problem. Because we recognize the problem, and we say, Oh, I know what to do. So if I have a student and come in and say, I am having trouble with this homework assignment, I don't know how I don't know what my teacher wants me to do. It's so easy for me to jump in and say, Oh, it's easy. All you have to do is Sanaya that comes I get it. But that approach is not what someone needs to hear they need my support, not my perspective on how I would do it. Maybe they do but not yet. So every single person, we interact with every single person that we see, they are carrying a story with them. They're carrying a perspective, and a background and loads of experience with them. And it's all these things that make us who we are as individual people. And so, when someone comes to me for help on how to do anything, my position is to be curious to be curious about whose error, who they are and how the day is going to build that we're poor. And also, how can we solve together and what you're doing but anyway experiencing so to to allow someone the chance to have the autonomy of their own situation, but also to offer my perspective. There's, and my, you know, my faith certainly has a lot to do with that. I don't know if anyone listening is going to remember. I don't know if you remember Michael, there was a singer in the 70s named Keith Gooding. And he played piano on your saying he was, you know, awesome guy, keep going. And one of his songs, it's called make my life, a prayer to you. And one of his lines in non song is, it was so hard to see, when my eyes were on me. And I think as people, it's easy to put our eyes on ourselves to think about ourselves as the hero of the story, you know, because we have got, perspective is kind of built into us. But it when our eyes or our eyes when we only think about it ourselves, it's hard to see other people it's hard to see in that situation. Yeah.
 
</strong>Michael Hingson ** 36:12
Well, you know, one of the things that I've always felt it is that life's an adventure. It's an event, but it's not just an adventure. For me, it's an adventure for you. It's an adventure for everyone. Yeah, and, and we are all traveling on the same multi lane road of life, but we're all having our own different adventures, and it would be arrogant of me to presume that I know, all that there is to know about you and your life, you come from having different experiences, but my gosh, together, and learning from each other, we both can grow, which is really as good as it gets.
 
<strong>Kyle Campbell ** 36:52
Yeah, yeah.
 
</strong>Michael Hingson ** 36:57
Oh, there you go. Well, let me ask you this, you know, so clearly, people would say you have a disability, because of being operable brainstem, and all the physical things that it's done, although the disability is, is, is, I think, probably as much in other people's minds as it is in our own. But talk about a little bit, though, just the whole concept of disability, how do we view it? How should we view it? I know, there are a lot of different models of disabilities and so on. How would you how would you go about really describing what disability should mean?
 
<strong>Kyle Campbell ** 37:36
That's a great question with 1000s of different answers. And so for me, I think, certainly in going up with disability or disabilities, I never knew I had I, I had this ability, I didn't identify with it. And then just wasn't talked about. It wasn't avoided. But I do not remember, there was the word around my life in, you know, in the 90s, and 2000s. And even when I went to college, I knew about the disability resource center that we had. But I didn't identify it or as disabled or with a disability. Because I thought, Oh, I function. So that's, I mean, you know, that was my understanding. And it was when I went to Fresno State to study, live in a teaching counseling, where, you know, for those of you who do not know, we have visitation counseling, is counseling with a focus on people with disabilities, on how to work with people and what they might experience with their disability and so on, so forth. And it was in my program that I learned one disability actually was, you know, I live in an impairment that can affect us in different ways. And I It was then that I realized, wait a minute, I avoided me, I count as having a disability. I have, you know, daily impairments in my activities of daily life, you know, walking and talking and you know, things like that. And now, I still experienced every day every day. Um, and so, you know, when I went to school, we learned about different models the night said, monochrome, The medical model of understanding disability is that disability is, it was sort of something wrong within the individual, something that needs to be cured by a doctor, so that you can be healed and be better in some back into society as non disabled anymore. So that was that's manucho Power of disabilities, and it's the individual who is disabled. And the social model of disability is that no, no, no, it's not the individual, it's society that disables the individual based on how societies built and set up. And the program I went to, was all about social model of disability, you know, I've been training people, as persons first, which I got really my mind and made sense to say, Yeah, we don't talk about disabled people, but people, it's a person with a disability, you're putting the person first. And the idea is that more you're valuing the person before mentioning the disability. So you're valuing the human before the clinician. So I came out of my program, you know, all amped about Houston first language. And I remember I just told one of my colleagues at work about Hussin first language, how we shouldn't say disabled person, we should say, a person with a disability because we don't want to disabled someone, we want to dry them up, you know, in stark, orange condition. But are you the person. And so I felt good about myself seeing all of this. And I remember, nice, a student walked in, I was in my back office, they said, Hi, I'm a disabled student, and I need such and such, you know, and I kind of wanted to go out there and say, no, no, no, you're not a disabled person, you're a person with a disability. And, of course, I wouldn't do that. Because I can project value is values onto someone. But it made me think, Wait a minute, if I'm wrong about if this student is identifying as disabled first, you know, I got curious about that. And I found on mono disability and called the identity model of disability. And that's where we identify and in boys, although disability orientation that causes impairment, and we embrace it, embrace the culture, not being able to do something as making us a part of who we are. So, you know, I used to think the medical model was bad social model was good. And, you know, that brings to mind my, my favorite Star Wars movie, Star Wars Episode 31 Venge of the Sith. And there's their power at the end of the movie, where Anakin Skywalker is doing bad things, and he's about to become Darth Vader. And he says to me, wants to know me, you enough for me, or you're against me, wanting to Gianna and Obi Wan being the master Jedi, of course, I have said only assist dealers in absolutes, which is an absolute theme and which is kind of funny. Most important is that it doesn't need to be this or that. And it doesn't need to be medical or social. And I've seen him with my life. Part of it truly is medical. I have glass function. And I had medical procedures variation and eye surgery. And they they really improved my function. And I'm going for oh nine so there is availability ticking on a medical model. And certainly there is up Look at to the social model. I do a lot of LinkedIn learning classes. And I didn't want by a Paralympian. Her name is Liz Johnson. And she was saying that people have disabilities people have these conditions that they live with. But it's society that disables us. So if if I had to walk a tightrope to my car, you know, Well, normally I'm going to do that variable, the only way I could do it, then I'm disabled, is I'm not able to do that.
 
</strong>Michael Hingson ** 45:44
Or you figure out a way to do it. But I think that one of the the big issues that we, we all really need to think a lot more about and I've started thinking about, and I've been using it lately in some speeches that I've given is that words matter. So for example, persons with disabilities, does not mean we don't have ability, and we've got to, and have the right to and should change what disability means. It doesn't mean a lack of ability at all. Yes, it is a way that that as people like to do we get classified. But as I point out, and I've done it a number of times, I don't think there is one person on this planet who doesn't have a disability. Yeah, most, most people are light dependent. And they don't get along well, without lights. I just yesterday evening, we had a situation where someone was here helping my wife with some things. And it was Halloween. And one of the things we weren't doing was giving away candy that tells you that this is being recorded on November 1, but we we, we turn the lights off so that people wouldn't continuously ring the doorbell because we're not doing trick or treating. But this person couldn't get around in the house. And, and that's typical. So we we dealt with it. But the bottom line is that the the light bulb was invented to give people a way to be able to function in the dark, it doesn't change the fact that they have a disability. Compared to some of us now, I realize there are a whole lot more light dependent people than light independent people. And all that really should say is that we need to be a little bit more open and understanding about people's differences. And that's part of what we don't tend to see a lot nearly as much as we should and you know, you use some some terms like impairment, and and their problems with that. Are you impaired? Well, it depends on how you want to look at it. Are you mobility impaired? Well, let's talk about when you talk to mentioned the tightrope, how many people could get on a tightrope walk into their car today? Right? Yeah, and are not alone in that not many is absolutely right now can more people learn to do it? Possibly. But the bottom line is they can't today. And so we've got to drop the concept, it seems to me of impaired people who happen to have diminished eyesight are called either blind if they're totally blind, or visually impaired. And first of all, I think that that's a serious problem. The so called professionals in the world have dealt with that they have, they've created those things to make a schism and a difference of classifications between someone who has no eyesight and someone who has some eyesight, but doesn't have full eyesight. But the problem with visually impaired is first of all, visually, we're not different simply because we're blind or because we have a lack of some eyesight. And so visually is not something that should be used. So you could change that to vision. But impaired again means you're still equating it to full eyesight. And it's like with with people who happen to be deaf. They'll shoot you if you say deaf or hearing impaired and you probably know this as well as anyone, right. Why? Why is it that people who have some hearing loss don't want to be called hearing impaired? Do you know?
 
<strong>Kyle Campbell ** 49:33
Well, I think it goes back to identity and how we see ourselves how we think about ourselves. And like you mentioned, Michael, people have a tendency to want to categorize others and that's kind of how, you know, he would do things sometimes. And people have said such a wide variety of experiences and abilities, and characteristics and things to do with them. Where we, we can't really easily put someone into a category, we can't really lump someone based on our, our own perception of them. And yeah, it makes me think about what you were saying about language. And learn how words change, meaning. And even though we might say the same word, Michael, we might have different meanings to that word.
 
</strong>Michael Hingson ** 50:57
But we can change definitions. And we don't tend to do that. In the area of disabilities as much, because people really still consider us impaired or not having as much ability. And the answer with deaf people and heart and not using hearing impaired is they certainly culturally do not want to be viewed as impaired. And there's no reason they should be. So you shouldn't have that equation that says that you're hearing impaired and I'm not so I'm better than you. And that is one of the reasons that they that the general preference is deaf or hard of hearing, you're taking away the whole concept of impaired. And so like with blindness, it shouldn't be visually impaired or vision impaired, it should be blind or low vision, take away the equation, the equating part take away the comparison. And there's no reason that we ought to not do that. In our world today, people are afraid of disabilities, because oh, it could happen to us. We've seen it we see things happen. Well, yeah. But there are a lot of things that can happen to a lot of people. And somewhere along the line we have to make the determination is a society. that disability is a way that we classify people, because they're somewhat different from us. So does that mean a left handed person is a person with a disability? Because they aren't like most people, by the definitions it should be. So, you know, we don't we don't deal with that very well. But we've got to get away from feeling that disability means lack of ability, and we shouldn't dance around it, it's playing disability fine. I'm a person with a disability. And so is Barack Obama, and so is Joe Biden. And so were you and so as everyone else, everyone has challenges, and everyone has differences.
 
<strong>Kyle Campbell ** 53:15
Everyone has challenges. And this ability, disability, you know, we're all gonna have a disability at some point. As we age as our life changes, we're experienced these different things. And we meet the criteria, the definition given for disability, but it's how we, how we identify, and II mentioned value. It's helped me value in childhood that really makes the difference. I think, that, you know, we, I think like all culture, what the message was sent is that we value abilities to do different things. And which is hard for someone who has had a difficult time dealing with things. I mean, I like you know, I'm, and I like people, but we need to educate, educate, that, um, a person's various aspects to their identity does not impact their value as a person they have no value is you can't take it away. You can't add to it. You can't change it. A person is valuable in and of themselves. And that's it. something special, I think
 
</strong>Michael Hingson ** 55:02
we need to recognize that everyone has gifts, and everyone has challenges. It doesn't matter who we really are. So what college do you work at now?
 
<strong>Kyle Campbell ** 55:14
I want for a community college to invest in the essential battery.
 
</strong>Michael Hingson ** 55:20
Right? And what's your favorite part of the job?
 
<strong>Kyle Campbell ** 55:24
I'm working with students who are curious, you know, I mentioned curiosity. And I'm doing this to get to know people and students are curious about their different subjects, their different classes in school. And you never know who you're going to meet those people with all kinds of different backgrounds, and just so many potential connections. But I really value the growth mindset that is on the college campus or in a school setting. We're here to learn. And we're here to unstoppable. Thanks. So that's my favorite part. Now environment.
 
</strong>Michael Hingson ** 56:20
You're clearly a very resilient person by any definition. So where do you find hope? And what would you advise others of us in terms of how to find more hope and bring it into our lives?
 
<strong>Kyle Campbell ** 56:33
Thank you, Michael was the land is my, one of my absolute favorite words. My other word is appreciate. And both I was doing it and appreciate our long words, they have forced them forcing the boys there. You know, someone like me, we don't just say him on accident, we have to be intentional to say, um, when when my other people once multibeam resilient as to be flexible, to have hope that no matter what happens, it's going to be okay, I'm gonna find a way to make me my need to adjust your path a teensy bit. Bozena has been able to say, oh, it's not working out the way I planned. But that's okay. Because whenever it happens, it's going to have value. So, for me, I'm with my Christian faith. I know that my hope is with Jesus, and my hope is with God, and that no matter what happens, he's going to walk you out for my benefit. It's simply said that he's, you know, and let us know, for those of us in the faith, and there are absolutely times I know, understand what's going on. And if I try to understand what's going on, I'm gonna drive myself crazy. And I'm gonna put myself under stress and ensconced into even the heart. And the letting go of control. That's learning loves process has been amazing. For my resilience, because I'm designing go, I'm no longer personally connected to a specific outcome of something. Instead, I'm committed to the process. And I'm committed to my response of a situation. And I can't control so many things, none of us can, but I can enter them into my honors spots, right? Something
 
</strong>Michael Hingson ** 59:16
you know, in the interesting thing about religion. We all have the same God, whether it's Christian, whether it's Jewish, whether it's Muslim, and the Bible tells us that we all have the same God and the teachings, the basic tenants of teachings are the same, and it would just be so much better if people would learn more about God and really reflect on the fact that we're all part of the same world.
 
<strong>Kyle Campbell ** 59:46
I think, I think there is a tendency to want to point out things that we am I lacking in each other? I think there is a feeling of wanting to be superior. And to say, my beliefs are better than yours. Or mine, my belief is true and yours is not all my experience is more valid than yours. And I obviously do believe there is an absolute truth right there. Um, but it's it's and they weren't my end is not our place to judge and saying whose perspective is better? It's like, you know, like, like the, you know, there's a story of the monks, the blind monks feeling something, there is five of them in the soil, and they feel these different things in or something? And one says, oh, no, it's very thin. Anyone says no, it's very strong and dense. And I says, No, it's very long and kind of waves around. And they're all describing different parts of the elephant, right? Yeah, that's, that's the same event. And they all have a different perspective of it. So for one of them, say, your neuron you're on for thinking it's like this when it's like this? And I'm right.
 
</strong>Michael Hingson ** 1:01:49
Yeah, yeah.
 
<strong>Kyle Campbell ** 1:01:51
I think that's an this step on our part. And, you
 
</strong>Michael Hingson ** 1:01:58
know, the, the interesting thing is that so many people judge, and so many people once again, decide that they know best, it goes back to what you said near the beginning of our time, which is that, in reality, you, you can't make the determination for other people. And you know, what, even if one religion is absolutely correct, and all the other religions are incorrect, it seems to me that if we follow the preachings of Christianity, it goes back to what you just said about judging. It is not our place to judge. And that's between God and every individual and Far be it from me to decide what God's choice is going to be.
 
<strong>Kyle Campbell ** 1:02:50
Absolutely, Michael, even though I think I know better, probably for me to say what is right. For me to judge the situation,
 
</strong>Michael Hingson ** 1:03:05
if you compare most of the major religions, the basic teachings, and the basic goals are really the same. And so again, Far be it from us to say, who's right and who's wrong, or what's right and what's not. And that includes people saying, Well, Jesus wasn't the Son of God. If you follow the teachings of Jesus, we're all children of God. And Jesus makes that very clear. But the issue still is, you know, we all have to stop judging, and it goes back to disabilities the same way. So, so, you know, it is a challenge. And, you know, I really applaud the adventure that you're on. And I have to ask, we're going to have to end at some point here, but tell me about the book that you're writing.
 
<strong>Kyle Campbell ** 1:03:54
Yeah, sure. I could chat with you on Michael.
 
</strong>Michael Hingson ** 1:04:00
We could do that. Yeah.
 
<strong>Kyle Campbell ** 1:04:02
Well, I don't know if the US would appreciate that. So yeah, I have a book coming out. It's called beyond belief. How a brain stem tumor, Dr. faith and purpose, his life. And in my book beyond belief, um, I I talked about all these things that we've talked about today, my, my, my journey, as a kid and growing up and having medical issues. I talked a little bit about disability and my journey to doing counseling, still philosophy, and kind of weave it in with the Bible and seeing myself in the Bible and it was the philosopher and theologian. So uncloak is gorgeous, and you need to see yourself in the Bible. And after the Bible we talking to you, and about you. And so I began my journey of what that was for me. But it's in bunk, and I end with practical strategies for someone. So living beyond belief, or maybe, as you might say, unstoppable, living things like calling out the value, and the others, things like being patient, for the sake of others, things like being kind to each other. And it's so easy to skip these things, as after thoughts of what we should be doing, when in reality, they're essential to what we should be doing every day. And it's been a fun process to write the book. And I'm excited to share my message. I beyond beneath our brainstem tumor, broad and purpose to life is going to be available on Amazon in both paperback and Kindle edition.
 
</strong>Michael Hingson ** 1:06:29
When will it be coming out?
 
<strong>Kyle Campbell ** 1:06:31
The official launch date is Thursday, November is direct, which is this Thursday, the Kindle edition will be 99 cents that day. So if you wanted to donate $1, and help me become a best selling author and help and learn about living with the brainstem tumor, you can do that. I didn't realize for a long time, how unique it is to live with a brain stem tumor. We have our brain tumors every now and then. We don't hear much about brain stem tumors. And when I realized recently, how special that is, it was kind of like, I had a conviction that, wow, I need to share this story. So I'm happy to have the opportunity to do that.
 
</strong>Michael Hingson ** 1:07:37
Are you self publishing it? Or do you have a publisher?
 
<strong>Kyle Campbell ** 1:07:40
I'm self I'm I have a hybrid publisher. So I'm self publishing. But I have an independent press who has helped me along the way. Yeah, they're called press. They're based out of Fresno here.
 
</strong>Michael Hingson ** 1:07:59
Well, I hope that you'll also figure out a way to make it an audio book or get audible to produce it and put it up on its site and make it available in as many different forms as you can.
 
<strong>Kyle Campbell ** 1:08:11
Of course, thank you. Yeah, in fact, just today, I was talking with my engineer, my my publisher about doing audiobooks. And trying to get not started. So I would love to have that. People have asked for it. And and yeah, hopefully it's coming down the pike.
 
</strong>Michael Hingson ** 1:08:34
Cool. Well, Kyle, I want to thank you for being here with us today. It's been a real joy and a real pleasure. And I think I've learned a lot. And it's been a wonderful conversation. How can people reach out to you if they want to contact you or learn more about you and so on?
 
<strong>Kyle Campbell ** 1:08:53
Yeah, thank you, Michael. You can find me online. My website is www dot Kyle K Y L E  <a href="http://www.Kylebeyondbelief.com" rel="nofollow">www.Kylebeyondbelief.com</a> My email is on there Kyle dot beyondbelief@gmail.com. But if he had to my website, you will be able to fill out a form and contact me on there. One more time. <a href="http://www.Kylebeyondbelief.com" rel="nofollow">www.Kylebeyondbelief.com</a>.
 
</strong>Michael Hingson ** 1:09:30
Well, Kyle, thank you very much again for being with us. And I want to thank you for listening out there today. We really appreciate it hope that you found this informative and enjoyable and inspirational. If you have a chance please give us a five star rating wherever you're listening to our podcast. And I would love to know what you think so please feel free to email me at Michaelhi at acessibe A C C E S S I B E dot com, or go to our podcast page www dot Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So we really do value your thoughts, your comments, and Kyle, for you and for all of you listening out there if you know of anyone else who you think we ought to have as a guest on the podcast, unstoppable mindset, please let us know we'd love to hear from you. And we'd love to, to find ways to to accommodate any guests that you bring our way. So once more Kyle, thanks very much. It's been wonderful to have you here today.
 
<strong>Kyle Campbell ** 1:10:35
Thank you, Michael. It's been great. I appreciate that
 
</strong>Michael Hingson ** 1:10:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Brain Stem Tumor Survivor with Kyle Campbell</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/24fb01a8-2048-4b28-8e6d-fea36359c63a.mp3?source=rss&amp;ext=asset.mp3" length="50738401" type="audio/mpeg" />
<itunes:episode>90</itunes:episode>
</item>
<item><title>Episode 89 – Unstoppable BIPOC Advocate and Social Entrepreneur with Peter Bloch Garcia</title>
<guid isPermaLink="false">https://pinecast.com/guid/aa3b95f1-fb6e-4847-a245-667a76385a06</guid>
<pubDate>Tue, 03 Jan 2023 12:00:00 -0000</pubDate>

<itunes:duration>01:08:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1783ea2a-5e5c-4689-b5c0-e3af0361273f/UM089-Peter_Garcia-Coverart.jpg" />
<description><![CDATA[<p>So, who reading this knows the definition of BIPOC? Listen to this episode and Peter Bloch Garcia will define the word for you right at the start. Peter’s life after being in school stayed in education where primarily taught at the secondary school level.
 
Later, he decided to move out of being a direct educator and into working for and serving with a number of not-for-profit agencies in the Washington State area.
 
Our conversation ranges far and wide and, as far as I am concerned, is one of the most pertinent discussions I have had in quite a while. We talk about everything from racial inequity to climate change and how all interrelate together.
 
I urge you to listen and even leave the interview with a list of books Peter suggests for outside reading. I hope you will give this episode a 5<em> rating and that you also will review it. Enjoy and be inspired. That’s the best thing I can suggest.
 
 
</em><em>About the Guest:</em><em>
Peter Bloch Garcia is the son of a Mexican immigrant, and grew up in Yakima, Washington. He began his career as an educator, later becoming a foundation program officer focused on improving education quality and access for students from low-income and BIPOC youth, and empowering them to advocate for systemic change.
 
When he learned that foundations do not equitably support BIPOC communities, he organized others to form the Latino Community Fund of Washington State, where he served as Board President, Treasurer and Executive Director to steward growth and development of a vitally needed organization. He was instrumental in forming and leading Progreso: Latino Progress, a c4 organization to build political power in the Latine community for more representation and voice at state level issues.
 
While at LCF he increased resources to enhance community leadership, build capacity of non-profit organizations, and advocate systems change to improve the well-being of Latine residents across the state. As head of Progreso, he coordinated with LCF to increase Latine voter registration and civic participation and engaged Latine community voice to lobby for racially equitable policies at the state and local levels.  His leadership with LCF and Progreso was honored when he received the American Society of Public Administration northwest chapter’s Billy Frank, Jr. Award for Race and Social Justice in 2017.
 
To round out his experience and impact in the community, Peter moved to the public sector to focus on economic equity and justice by supporting neighborhood business districts in BIPOC communities to improve safety, placemaking, and community building events.
 
Peter is passionate about advancing racial equity and addressing climate change through movement building of BIPOC communities for systemic change. He is also dedicated to moving the nonprofit sector to improve their internal organizational cultures to match the values of their mission and become intentionally anti-racist in practice. He is a co-host with Tania Hino of Adelante Leadership podcast to encourage and inspire more Latine community members to step into leadership.
 
He serves on the Seattle Foundation Community Programs board committee, the board of Evergreen Social Impact, and as treasurer of Sustainable Seattle.
 
At Valtas Group, Peter has served in the following Interim ED roles.
●      Seattle International Foundation (SIF)
●      Mockingbird Society
Peter’s educational background includes
-       BS in English and Secondary Education, Western Washington University
-       MPA, University of Washington, Evans School of Public Administration, Concentration: Public &amp; nonprofit management, social enterprise, quantitative analysis, financial management, community &amp; economic development, and urban environmental sustainability.
-       Certificate in Leading DEI Initiatives, Northwestern University
 
</em><em>Social Media Links:</em><em>
 
LinkedIn
<a href="https://www.linkedin.com/in/peter-bloch-garcia-ba878810/" rel="nofollow">https://www.linkedin.com/in/peter-bloch-garcia-ba878810/</a>
Facebook
<a href="https://www.facebook.com/peter.b.garcia" rel="nofollow">https://www.facebook.com/peter.b.garcia</a>
Twitter
@pblochgarcia
 
Adelante Leadership
<a href="https://www.adelanteleadership.com/" rel="nofollow">https://www.adelanteleadership.com/</a>
 
 
Valtas
<a href="https://www.valtasgroup.com/peter-bloch-garcia.html" rel="nofollow">https://www.valtasgroup.com/peter-bloch-garcia.html</a>
Seattle International Foundation
<a href="https://seaif.org/" rel="nofollow">https://seaif.org/</a>
The Mockingbird Society
<a href="https://www.mockingbirdsociety.org/" rel="nofollow">https://www.mockingbirdsociety.org/</a>
Latino Community Fund
<a href="https://www.latinocommunityfund.org/" rel="nofollow">https://www.latinocommunityfund.org/</a>
 
 
Poetry
2019 San Jose Poetry Center Finalist
<a href="https://www.deanza.edu/english/creative-writing/red-wheelbarrow.html" rel="nofollow">https://www.deanza.edu/english/creative-writing/red-wheelbarrow.html</a>
Real Change
<a href="https://www.realchangenews.org/news/2000/12/28/poetry-dec-28-2000" rel="nofollow">https://www.realchangenews.org/news/2000/12/28/poetry-dec-28-2000</a>
Poets West
<a href="https://www.poetswest.com/books.htm" rel="nofollow">https://www.poetswest.com/books.htm</a>
Blue Mountain Review
<a href="https://issuu.com/collectivemedia/docs/bluemountainreviewseptember2021" rel="nofollow">https://issuu.com/collectivemedia/docs/bluemountainreviewseptember2021</a>
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi again, wherever you happen to be. This is Michael Hingson. And you are listening to unstoppable mindset. And today we get to meet Peter Garcia. Or would you rather go by Peter Bloch Garcia?
 
<strong>Peter Bloch Garcia ** 01:34
It's Peter Bloch Garcia.
 
</strong>Michael Hingson ** 01:35
Peter Bloch Garcia. All right. And Peter grew up in Yakima, Washington, and as spent most of his life in I guess the the Northwest, has been an educator and a foundation person who's been responsible for a number of things, and he'll talk to us about that, and definitely an advocate. And among other things, Peter has spent a lot of time dealing with education and quality of access for low income and bipoc people. And I asked Peter, and I'm gonna ask you again, what is bipoc? Because I think probably a lot of us haven't heard of it at least, I hope I'm not the only one.
 
<strong>Peter Bloch Garcia ** 02:16
Yeah, happy to in No, I don't believe you are the only one. Because it's a relatively new term that's emerged in the last few years. It's actually an acronym that stands for black indigenous people of color. And it's being used more as an inclusive way. But also to amplify the significance of an importance of addressing racism by calling out and emphasizing the importance of black and indigenous aspects of that of people of
 
</strong>Michael Hingson ** 02:54
color. Got it? We have acronyms for everything nowadays, don't we?
 
<strong>Peter Bloch Garcia ** 02:58
Yes, it is. Nothing. More is a common noun, though. Yeah.
 
</strong>Michael Hingson ** 03:04
And that's fair. But we we do like to describe everything. Well, tell me a little bit about you growing up and kind of how you got to where you are?
 
<strong>Peter Bloch Garcia ** 03:14
Well, so basically, my story is, so my mom is an immigrant from Mexico. And I was born here in the United States after she came to the US. And she came without speaking English, but learned it fairly quickly. And how that sort of has shaped me, you know, we grew up with as we got older, we, me and my siblings had very typical or stereotypical even challenges and situations that are typical of folks of color in this country and in society. From a background like that, it is a time Yakima was it was very much of a migrant farming community. And growing up there, I was really not very happy growing up there for a variety of reasons, both the typical traumas and issues within our family, as well as the extended community that was not very inclusive, and but I didn't have the language. I didn't know I didn't really understand why or what was happening. But what I think was really important to me that shaped me who I am today was that I had some adults in my life who were very influential one was, I was in a youth employment and training program for low income kids. That was federally funded back in the day, and my case manager. Her name's You and Karaca, she, she saw more in me than I saw in myself. But also, as an African American woman, she was starting to talk to me, it started, that's where I think I started getting some of the language to understand issues around race. But it wasn't until I went to college where I also got active on campus. Back then, in in mid 80s, you know, if race in this country was seen as something that we had already dealt with in the past, oh, that was something in the 60s. In fact, all kids of color, pretty much were seen on campus as taking somebody else's seat, taking a white student seat, or that we got into the school, because we weren't qualified, but it was a affirmative action thing that we we didn't really belong, you know, all of that stuff. And so I spent something like, you know, in my spare time on is an undergraduate as a student activist and, and try to work on improving things, recruiting more students of color, supporting the students of color, improving our, our graduation rates, and things such as that. And then I went into teaching after that, partly because I felt so privileged from my kind of background to have gotten a college education. Some of my siblings didn't graduate high school. And yet, here, I was going through college, and I wanted to give back. So I first started going into education, because I wanted to, to, you know, share the kind of education that I felt privileged by with other kids like me. So I started going into teaching, and I taught for a number of years, I taught in different countries, Mexico and Italy. I taught for a short time in New York City. But I left teaching eventually, and I ended up working in nonprofits. And that's where you mentioned the foundation work, which was purely coincidental, because I didn't know there was a sector on giving money away, you know, philanthropy, right. But I learned a foundation.
 
</strong>Michael Hingson ** 07:14
What kind of places did you teach high school, college or why taught
 
<strong>Peter Bloch Garcia ** 07:18
mostly secondary levels? So high school and more of the years was spent in middle school? Sixth, seventh, and eighth grades, some ninth 10th? In a few junior level classes. You say? Go ahead. I was just gonna say I was an English teacher, mostly. But I taught a little bit of social studies as well.
 
</strong>Peter Bloch Garcia ** 07:41
Which kind of relates Oh,
 
<strong>Michael Hingson ** 07:45
well, you said something really interesting. Which I thought about a lot. I know it's true. But you said that people probably in the 80s sort of thought, well, race is all taken care of it was all dealt with in the 60s and 70s. But the view generally was that people of different races were taking seats from white people. Yeah. And I think actually, there are still a lot of people who think that way today, but nevertheless, that doesn't sound like it was really dealing with race, of course, does it?
 
</strong>Peter Bloch Garcia ** 08:26
Right. Yeah. I mean, it is still definitely a part of the frame. You know, especially with our immigration policy, you know, for the last 30 some years, it's been Oh, we got to control immigrants, immigration, because they're taking our jobs kind of thing.
 
<strong>Peter Bloch Garcia ** 08:43
But I think to your question,
 
</strong>Peter Bloch Garcia ** 08:49
it it was it still was rooted in racism from my, my perspective. But it was sort of a, it was sort of an excuse, like, you know, no, no, we don't have to deal with racism, because it was done before. And, and no sort of self awareness of the privilege. In fact, there was this one class I was taking. In college, it was an ethnic studies, political science kind of class. And the professor throughout this, this term of reverse discrimination in a lecture once and in my study group with friends. They mentioned something about reverse discrimination. And I said, Oh, but that's not what he meant. But at that time, in that period of time, there was this belief that reverse discrimination was rampant all over the country. And that's where, you know, it's reverse discrimination because folks of color students of color are taking the seats of white students then they're not they're not qualified to be here kind of thing. So It was about race and racial bias. But also the system at the time itself was not doing a good job of encouraging more kids of color to go to college.
 
<strong>Michael Hingson ** 10:11
What do you think about this whole concept of they're taking our jobs? And today we're talking about immigration, and well, we're letting them in our country, and they're taking our jobs.
 
</strong>Peter Bloch Garcia ** 10:24
Well, I mean, there's been plenty of research that's been done on that to show a how that's not true. And the type of workers and partly like, there's more experts in that in that research field that have disproven that over time. And again, and there's even other research that talks about how countries with thriving economies, it's because they are thriving economies, because they have a growing immigrant population all the time. They have they continue that, like you're adding to the workforce, and that sort of thing. So there's plenty of other evidence to counter it. But, you know,
 
<strong>Michael Hingson ** 11:13
nevertheless, it gets promoted.
 
</strong>Peter Bloch Garcia ** 11:15
It is an important political wedge, it's promoted as a political wedge,
 
<strong>Michael Hingson ** 11:18
right? And I'm still looking for the jobs that they are taking, because most of the time when I hear about that I'm I'm sort of looking at people that I know. And I know a number of people who have come from other countries. And mostly, I haven't seen people who live here. And I guess, if we say, white people, or whatever, or are people who come from here, necessarily even wanting to work in those jobs, yeah, which is a little. Now my, my mystery about that is, of course, I've spent a lot of time in New York. And for the longest time, cab drivers were white guys and white women, and so on. And that's evolved. And I've never figured out exactly why that's the case, because it's just in the US. It's just the economics. But you know, but in general, I just don't see that as really being anyone's taking anyone's job.
 
</strong>Peter Bloch Garcia ** 12:20
Well, and I've heard the expression not as frequently as I did back then. But I still hear it from time to time. Often it's with In fact, just maybe three or four years ago, I was at this social gathering. And there were some high school students who were just graduating high school and applying to college. And one of the young men said, Well, I didn't get accepted, because they, they probably prioritize some students of color over me. And I was like, Really, though, like, it's an easy go to steal that, that folks of color have been getting privileges and special treatment that it's become on, the system's become unfair. However, when I used to, when I used to challenge people, I did not challenge that young man. He wasn't I just overheard his conversation I was like, right. But I would often say to people, well, if there was so many more advantages for folks of color to go to college, and or over employment opportunities, why are they so why are the numbers so low in college? Why are the numbers so low in terms of percentages of employment, for folks of color, in fact, it's, you know, for African Americans, no matter what the what the the unemployment rate is, nationally, historically, African Americans have always had twice the level of unemployment, whether in good times or bad times, economically, their unemployment is twice the rate for white populations. So there's, there's lots of other evidence of it not being you know, that there's still systemic challenges with racial equity, but yet, the myths and the beliefs of people still hold on and come up.
 
<strong>Michael Hingson ** 14:19
Of course, we're dealing with, in this case, race and so on. Whereas if we really want to get to statistics, we could deal with persons with disabilities whose unemployment rate is something close to 20 times what it is for so called Able bodied people, and it is just as much a prejudicial issue, whereas the reality is, it isn't that we can't do the work. So we're not given the opportunity to do the work.
 
</strong>Peter Bloch Garcia ** 14:48
Right. And, and, you know, do you do you know, if within the disabilities population or the disabled populations, the intersectionality of race within that is that Like if if a disabled person is is disabled white person has a 20%? Or what how did you how did you say
 
<strong>Michael Hingson ** 15:09
20 times as much? The unemployment rate typically is between 65 and 70%. Yeah. Is it as it defines it? Is it different based on race? Oh, there are definite differences.
 
</strong>Peter Bloch Garcia ** 15:21
Probably I suspect there is. But given that I'm curious, just curious.
 
<strong>Michael Hingson ** 15:27
But the overall, I think the overall number from census and yeah, so Security Administration and others is, is that number is it is a different? racially? I don't have the statistics, but I think I have heard that it is. So you're not going to find that. A look. I know blind people who are very prejudiced against people who are black. Yeah. And it's an extremely unfortunate. We know that's a learned behavior. Right. Personally speaking. Not having ever seen color. It doesn't matter to me a single solitary bit. But it is it is an issue that we we encounter. Yeah. And we've got to get over that somehow. And the whole immigration thing is such a problem, because we have allowed it to become political, which makes it even worse. To to deal with.
 
</strong>Peter Bloch Garcia ** 16:24
Yeah, yeah. For sure.
 
<strong>Michael Hingson ** 16:26
How do we how do we deal with the immigration thing? Do you have any thoughts?
 
</strong>Peter Bloch Garcia ** 16:31
Well, to me, the anti immigrant views are one form of racism. In fact, there's a there's a guy I know. And I'm forgetting I'm totally blanking on his name right now. Oh, no. Got it. Eric Ward, Eric Ward, who? I think he's currently the Executive Director of that lost the name I have may come up with it later. Eric Ward, had done research that showed how there was a symbiotic social relationship between the rise in anti immigrant speech and media coverage, leading to violence against African American people and other races. And I think, Raisa Yeah, well, right. Right, right. And we probably saw that play out. We will we all saw it play out more. So during the the racist and the racially biased and statements that the former person who's currently under indictments
 
<strong>Michael Hingson ** 17:51
who shall not be named.
 
</strong>Peter Bloch Garcia ** 17:54
Right, when he would say these things, there was an increase in hate crimes, you know, people being accosted at gas stations and, and things So. So. So I think of, you know, anti immigrant sentiment, being an extension of racist views, mindsets and values. And so in order for us to address anti immigrant mentalities and thinking, we have to address the root causes of racism. And I think within that, we have to look at how do we help individual people learn? How do we shape or restructure or reshape our organizational systems have, you know, our nonprofit organizations, that's where I've been spending a lot, so many of my years working in and thinking about how to use those spaces of organizational structure to undo racism. And then there's the systemic level, that racial inequity is perpetuated from the policies and the systems that have excluded or set barriers for equal access. So so in order to, to address it, it's sort of a three pronged strategy, I believe. Yeah, not and I would say also, at the, at the beginning place, for the individual level, is learning about racial bias, because there's a lot more research and writing just about I'd say, in the last four years, there's more books that are coming out than ever before when I was young. That's partly why I didn't have any language to understand my world around me that right, but yet, there's been so much more great work that's been done in this field, and more and more books coming out in the last four years than ever I've seen in my life.
 
<strong>Michael Hingson ** 19:53
What's unfortunate is that in some quarters, people want to ban books. I mean, there there's a lot of there's a lot The value in what To Kill a Mockingbird teaches. Yeah, and, and similar books and yet people want to get rid of those. And that is just crazy.
 
</strong>Peter Bloch Garcia ** 20:10
It is the To Kill a Mockingbird one in particular. I'm a huge fan of having been an English teacher actually not just because of that, but when I I used to have to teach it To Kill a Mockingbird is a frequently taught book in like eighth or ninth grade, right. And every year I would teach it, and I swore I don't know, I probably read the book like 10 times. And every time I would read it, I would see a new insight into Oh, my God, look what she was doing. Look what Harper Lee was, was raising with that story. So I'm a huge fan of it. And I think though to to that point about book banning, I think that's partly the how the power structure of the system, as we're going through these social changes, with the emergence of more consciousness, more intentionality, to eliminate racism, you know, that thank God for the Black Lives Matter movement. Thank God for the me to movement. And all of these, these these social reckonings that have been happening, I'd say, really, more so than in the last six years. I think that there's more more of the, the white privilege mentality that is desperately wanting to hold on because they see it as a loss, they see it if if we give those people of color, the same thing, I'm going to lose something, right. So they are striking out at anything that they think is going to challenge the system, the status quo, or the system or their privilege. And so that's where I think some of the, in fact, I swear, I just saw a post on social media about librarians, getting harassed and called names from folks who are wanting them to banned books in our library. So kids are not exposed to these sorts of ideas.
 
<strong>Michael Hingson ** 22:11
I am a great fan of and collect old radio shows as a hobby. And I think that it is part of our history. And some of it, from time to time reflects racism. One of my favorite shows, and I'll explain why is Amos and Andy, which is about two black guys. And I've had an opportunity to interact with one of the foremost experts on Amos and Andy, some time ago. And for me, my history with Amos and Andy is that Bob long before I really understood a lot about old radio. I grew up watching Amos and Andy on television. Well, you know, I didn't see the colors, but I didn't even know they were black. And I didn't even understand all of that. Okay, so anyway, I learned later that it was taken off television, because black people objected to being portrayed that way. And I can appreciate that intellectually looking back on it. But I asked this expert from the the, the whole issue of Amos and Andy. So when did they stop? Really referring to Amos and Andy is black. And what she said was basically, it started out that way, when Amos and Andy came to New York, they asked where all the dark people lived, and so on. But by 1937, it wasn't even talked about. They were just there they were characters, and yes, they had the voices they did. But there wasn't really a lot of reference to black or white or anything else. And you could draw your own inferences. And I know a lot of people did. But it across the board as a radio program was extremely entertaining, and came up with a lot of very good plots that people reacted to, in fact, on Saturdays during the matinees people would the this, the theater, people would cut off the film so that everybody could listen to Amos and Andy. Hmm. And and I appreciate the problems with the show from that the standpoint of race, but at the same time, it was something that across the board was very entertaining to people, but now we see discussions of well, we can't have that our libraries. We should get rid of that. That doesn't help either.
 
</strong>Peter Bloch Garcia ** 24:35
Right. Yeah. Well, and you're reminding me of so one of the ways that racial bias has been perpetuated has been through media. Right? In fact, I mean, there's much more research of late on this looking back at movies and television shows and and I was I remember thinking about this a few years ago when my my kids were young. And I thought, Oh, I'm going to I'm going to look up those movies that I enjoyed as a kid. And I'll watch them with my kids. And so I watched them. And I was stunned at how many racial stereotypes they would they would portray in these movies. And I'm like, Oh, heck, I can't share that. And that's, but we just grew up with it. Right? It was that's part of where our racial biases come from the images, the stereotypes that were used throughout media, and similar within the nonprofit sector, actually, I kind of think the nonprofit sector has perpetuated racial stereotypes as, as all folks of color are poor. Because most of the time, I mean, this is the whole premise of of fundraising, for nonprofits, as they put pictures of the very small percentage that they're actually serving of the kids of color, or colleges. And universities do this all the time. It's the they find the few kids of color in their organization, and they put their pictures up there, and they go, they tell the sad story, oh, this poor child, he had all these disabilities or challenges and, you know, setbacks and, and we turn their life around and give to us so that we can, you know, keep doing that. But it's perpetuating a deficit based story, right, and a stereotype in that set entire industry. And I'm seeing there's actually, and I'm, I'm not remembering his name, but there's a guy, I think he does a TED talk. But he's been developing this work around asset framing. And he he talks about it as the media is that as the news, he goes into journalism, I think his angles, about that, of how here's an example of the way the traditional story talks about communities of color, from a very deficit based, there's always problems Oh, the crime or the blah, blah, blah. And then he illustrates how to how to change that it doesn't mean that there aren't still needs within and disproportionality within communities of color. But there's a way to frame that that is what he calls sort of his asset framing. So that's another area that's emerging more and more so these days that I think is helpful.
 
<strong>Michael Hingson ** 27:29
But I think the issue also has to be in part, that we can't deny our history, what we should do is learn from it. And so taking programs like Amos and Andy away, and just denying that they existed, doesn't help either. Well, and
 
</strong>Peter Bloch Garcia ** 27:45
but it has to be brought forward as a as a learning opportunity. Right. And, and, in fact, Michael, I think, you know, I'm still, I still continue to be surprised at what how little or we received in our high school, or college history courses about the inclusion of people of color in history,
 
<strong>Michael Hingson ** 28:11
or, or any minority group. Right,
 
</strong>Peter Bloch Garcia ** 28:14
right. And, and, and, like, in fact, there's a woman, Roxanne Dunbar Ortiz, she's written a number of books, one of them in particular is the Indigenous People's History of the United States. And I only just read this maybe a year or two ago. And it was mind blowing, I had no idea. And I'm somewhat fairly informed by other things I've read about Native American, you know, information in books and literature, but it's still eye opening. There's such a rich history of within our diverse populations that has been excluded.
 
<strong>Michael Hingson ** 28:53
Yeah. And we shouldn't do that. But we do. We we, in our high school environment, don't discuss it didn't discuss it. Right. I hope it's better than it was. I have not taken high school history lately. But I'm aware that there is so much that we didn't discuss and refuse to really look at the rich history that all of us, whether it's race, persons with disabilities, and recognizing all of the things that that people have contributed. One of the poll, most famous cardiac surgeons in the early 1900s was Jacob Lawton, who was blind. You know, and there's so many others, and there are so many different people who have contributed to our country, and they're not all white men. And there's no reason that we should be excluding those other than some improperly placed attitude, shall we say?
 
</strong>Peter Bloch Garcia ** 29:55
Yeah, well, and Michael, I'm wondering, I got a question for you. What As a couple years ago, I felt like I was seeing more disabilities. Inclusion around the term when organizations and people were talking about D i diversity, equity and inclusion, they were adding another lever, was it I forget which letter it was useability. A, was it a thing so and so it was being more included a couple years ago, but I'm not hearing so much about it being included. These Well,
 
<strong>Michael Hingson ** 30:35
the problem with saying diversity, equity, inclusion, and accessibility doesn't deal with it. So that deals with part of the issue with for persons with disabilities, if you will, but the issue still comes down to social acceptance, issues still comes down to equals, and I and I realized that the term disability has an implication. But we have totally warped the concept as far as I am concerned, of diversity. When you talk to people about diversity, they'll talk to you about race, gender, sexual orientation, social class, and so on. You don't hear discussions of disability, which is why inclusion has gotten to be part of it. Yeah, but then they want to add in accessibility. But again, that is a nebulous term. So accessibility is as relevant for Latino people or black people, it is for persons with disabilities in that sense. And so we need to change our definition, if you will, of disability, and include it directly in the discussion. Or another way to put it is if you're truly going to call yourself inclusive, then you have to be inclusive, you can't be partially inclusive. It either is or it isn't. And I tend to believe in the quantum orientation of the word either you're inclusive, which means you're going to involve disabilities as well, or you're not inclusive at all, you can't have it both ways.
 
</strong>Peter Bloch Garcia ** 32:05
Right? Yeah. And so
 
<strong>Michael Hingson ** 32:09
I think there's there continues to be a significant effort. There are places where it's getting better, New York announced some about a month ago, that and it's not going to happen instantly, there's a lot to be done to make it happen. I forget his 2045 or 2050, or something, but they're going to make 95% of all the subway stations in New York City wheelchair accessible. And that's a major undertaking to do, given that a lot of those subway stations were not, and are very difficult to make accessible. So that's a major commitment. On the other hand, are they going to hire blind architects to help make that happen? Because they are blind architects? Are they going to do other things? There's, there's a lot to the process. Yeah, yeah. And so I'm not I'm not trying to leave out persons of race or whatever, or different races, as opposed to blind people. But we need to get back to really expecting and demanding equity and inclusion across the board.
 
</strong>Peter Bloch Garcia ** 33:14
Yeah, yeah. For sure, you,
 
<strong>Michael Hingson ** 33:17
you talk a lot about racial equity and inclusion and climate change. Tell me something about that, why you bring the two together?
 
</strong>Peter Bloch Garcia ** 33:28
Well, for me,
 
<strong>Peter Bloch Garcia ** 33:32
for a couple of reasons, actually. But, you know, for me, I think at this stage of my life, where I want to spend my efforts and energy is to address racism and climate change, because I think there are two root problems or root roots to so many other issues, that if we, I like to think about getting upstream or to the root of an issue, so that if we can fix that, then so many other things will will improve consequent to that. And for climate change. You know, if we don't, as humans address climate change and reverse it, the predictions, the scientific predictions are so severe, that, you know, college access to college education kind of won't matter because the college might be underwater, when the seas as the seas continue to rise, you know, like, that's just one. There's so I'm kind of being facetious about that, but but
 
</strong>Peter Bloch Garcia ** 34:39
not all three.
 
<strong>Peter Bloch Garcia ** 34:42
And so, for me, part of the the view is that it if we don't reverse climate change, there are going to be so many other catastrophes from hurricanes to forest fires can Continue devastation, that it will wreak havoc on so many of our other people's lives and our systems, that some of the other issues kind of won't matter so much not that they aren't important, I'm just saying that people are going to be so strapped we, as human beings around the world or, you know, we're facing more droughts, etc, when basic needs are not going to be met. So we need to at the same time address climate change, but how I connect these two, and why they are connected, is, is that racism at its root is about power. And I think the same sort of mindset or thinking that is, the foundational beliefs or mindsets of racism, are about power in the same way that has led us down the system's paths towards creation of climate change, like the if we which which are about a power, exploitation control. There's there's so many different factors and variables to it. But I see the two definitely in are interlinked. And even so, in addition to that, I guess I'd say, there's, there's plenty of other research that's been describing this is that people of color, historically have always had a disproportionate disproportion disproportionate environmental impact from pollution from where they live, where their housing is built upon waste sites, or air pollution quality. In the city of Seattle, there's one of the poorest neighborhoods where life expectancy is nine years lower than if you just drive 20 minutes to the wealthier neighborhood where the families in that neighborhood are. And that's because of the air pollution, the air pollution is so severe in the poor neighborhood, which is mostly folks of color, that, that it's affecting their health in just a short distance away, right. So there's always been that disproportional environment or environmental exposure. And our systems have not necessarily changed that. And that's where climate change is continuing to impact folks of color more so as a frontline impact as climate change continues to increase. For more folks of color percentages of folks of color are going to be experiencing the impact sooner and more severely.
 
</strong>Michael Hingson ** 37:41
So what kinds of things are you doing to advance dealing with these issues?
 
<strong>Peter Bloch Garcia ** 37:45
Well, so with with climate change, I have done some work here in Washington before we formed a few years ago, we formed a coalition of bipoc coalition called front and center. And we worked with other mainstream environmental organizations to propose legislation. That was we came up with a more racially equitable policy proposal, we tried to work on it legislatively at the time in Olympia here in Washington State, we we didn't get it passed that legislatively. So then we organized a statewide ballot initiative. It was close, but it still didn't pass. But but those were some of the kinds of in that coalition continues to work today. And so I'm involved in another environmental organization and that sort of thing. But most of my time has been, because like I say, I don't believe that. I believe that these two things are so intertwined, that most of my time lately has been spent on anti racism work that will also benefit and lead to systems change. For climate issues.
 
</strong>Michael Hingson ** 39:00
Do you think that we need to somehow completely tear down the process that we're using and start over? Can we can we make progress with doing things the way we are to promote racial and other kinds of difference equity, if you will, as well as dealing with climate change? Or maybe climate change can help lead us to the other?
 
<strong>Peter Bloch Garcia ** 39:25
So had you asked me this question? Maybe four years ago? I would have I would be giving you a different answer. I think four years ago, I would have said, I don't have a lot of belief or hope in the existing system, that it's going to be able to change enough in my lifetime. But what I'm seeing on a broad scale, and in talking to folks about there is been finally what I never thought I would see in my lifetime Is some social reckoning around race. And even even some of the opinion polling is starting to shift focus on on their understanding of climate change. In fact, it was maybe only just about six years ago, I attended a chamber of commerce conference, and one of the keynote speakers at this conference, you know, it was mostly for profit corporations, lobbyists and different elected leaders across different levels of our regional and local governments. And the keynote speaker was saying how he said, it doesn't matter. His talk was about how, even if you personally as your business does not believe that climate change is real, you're going to have to, to change your opinion, because more people believe it's true, whether or not you think it is or not, but that was only six years ago, right. And similarly, in the same way that we have anti rhetoric constantly in our politics, that's shaping public opinion, we have had an enormous amount of, of misinformation about climate change climate change deniers, politicians, claiming that it was, you know, it was a hoax from China or whatever, you know, it was, we've had so much of that influence. But even that has started to change. And some more of the folks who have claimed before in at the federal level are finally seeing the impacts like in Florida, that how they cannot continue denying the impact of climate change that's happening right on their shores, you know. So so there's some of that, but that that's what I've seen starting to change in the last few years, and especially around race, there does seem to be a social reckoning, a desire from people wanting to change to learn. Whereas my own racial bias, there was that book that came out, and it's getting more and more broadly read the book, white fragility. And it's, I think it's really helping people see things that like, oh, yeah, we cannot continue down this road. Look what it's led us to, we have to change course. There was a part of your question, I didn't answer that. What was what was the question again?
 
</strong>Michael Hingson ** 42:31
Why is there air? I think the question basically was, oh, burn it all down? Do we burn it all down on start over?
 
<strong>Peter Bloch Garcia ** 42:42
And that's where so so I similarly, I would have said six years ago, when I used to do more direct lobbying work or direct policy advocacy work, that there was such a lack of understood fundamental understanding about racial inequity. Like, I would talk to potential candidates who were running for elected office and do interviews with them and say, What's your view on racial equity? And what would you do if you got elected to advance it? And nine times out of 10, they didn't know what I meant by racial equity. But these days in the last several years, I'd say, I'm starting to see much more understanding the policies that are coming out of our legislature are. In fact, in fact, some of the advocacy and lobbying started to shift a little bit of when when I was going with in coalition's to talk to policymakers, and we'd say, Okay, we like this, we want to support this issue. But we want it to include some aspects that will address the racial inequity in this issue. And they'd say, Oh, okay, that sounds great. But what should it be? So so then we would come up with their recommendations to make it more racially equitable. But that was a new thing. And now, I'd say in the last four years, more and more elected folks are coming up with, you know, talking to folks in the community, asking for their solutions, so that they can make new new policies and new improved systems to break down the barriers that have been in place that have perpetuated. So these days, I'm much more optimistic that the system is finally moving in a way that is going to start undoing it, self and improving. But secondly, I guess I've come to the belief, Michael, that our systems are so massive, our organizational structures are so entrenched, that we would never be able to tear them all down, that we have to work within the structures that we are given and that's where so my work around antiracism has been focusing on. There's this whole sector of nonprofit organizations and structures. So How do we work within the structure because some of those structures actually have some value, there were some aspects of structural things that were supposed to be in place to, you know, to ensure that nonprofit organizations had some level of assurances or accountability that their missions were going to benefit the public. Right. It was a, some sort of checks and balance. But the way the how the organization's were implementing is where the the perpetuation of racism has been occurring. So I'm still working within the system of nonprofit structures to shift the way that people think about how it shows up, what does racism and power show up within our existing structures? And how can we work within that to make to, to do things better, or undo racism?
 
</strong>Michael Hingson ** 45:55
So I have a couple questions. Let me start with with this one, which is kind of more general and it just came to mind, we tend to let's talk about climate change, as an example, we tend to not want to pay attention to or deal with things that collect well, that don't affect us directly. And so climate change is a very existential thing. How do we, in our educational system, for example, start teaching people to be more curious? And to look a little bit farther than just their own psyche? And I, I can think of, of answers to that question. And it depends on where in the country you live, because some people have beliefs that are so entrenched, that there's just no discussing it. Yeah. And as you point out, there are places where there's a little bit more open to openness to it, but it still is an issue that we're going to have to deal with. And you talked about climate change, look at what's going on in California. Yes, all of the fires with the Colorado River, now being where it is, and Lake Mead is 27% of where it normally is. And we're going to have to figure out these things. And I suppose some people can say, well, you can blame it on climate change, but it's natural. Well, it's not natural, right, in the scheme of what we need to do or can do to address it. So how do we get people to be more open and look beyond themselves a little bit?
 
<strong>Peter Bloch Garcia ** 47:29
The last part of that question for me is about undoing racism. Because being an anti racist is about caring about other people. It is about its fundament anti racism is fundamentally about love. You know, when Dr. King talked about the beloved community, it's a creation of a caring community. And it's a recognition that my, my, my future is completely intertwined with your future. And that we have a mutual inextricable interconnectedness in our in a shared positive future, right. That value or that it's almost like a value that we need to teach. Right. But how you teach that is it's something I continue to experiment with in my work with nonprofits, right? Sometimes I draw from Dr. Keen kings writing, but also Bell Hooks, one of her books called all about love talks about love and an aspect of within society, within family within within organizations. But there's the other part of your question, that is exactly what some researchers are grappling with trying to figure out. Why is it that we as human beings, they sit you know, that they've they've recognized that that because climate change is, you don't see it happen? I don't know how to say this very well. I'm not saying this very well. Climate change has been happening, but it's been happening over time and so slowly, that sometimes it's been hard for people to recognize it right when it's happening, but it's accumulating so much like you say in California, that it's undeniable, right? It's speeding up, and it's speeding up. And I just heard this, my wife and I'm not going to remember the name of it, but she had me listen with her to to a news program. I can't remember if it was an NPR program. And it was this story. Was it Lake Mead was that the lake that completely dried up, there's a lake in California that did completely dry up a few years back.
 
</strong>Michael Hingson ** 49:49
Not like me, but there are some so I'm not sure which one was in the program.
 
<strong>Peter Bloch Garcia ** 49:55
There was it was one that dried up a few years back already and completely. But what, what what happened? He goes in and I had never heard of this, right? I was like, Oh my God, how did I never hear this before? Because he's he talks about he's the story he's starting with is how Salt Lake is drying up. Right? And the ramifications of if Salt Lake completely dries up what a disaster it will be, it will be a disaster to the families who make a living whose economy depends on it, not just the the birds and the species, etc. But he also goes and says he tells the story about this other lake in California that did dry up and it caused so many other disasters and the impact of it was so massive, it's the state of California had to spend like billions of dollars for the ramifications of of that one lake drank drying up. And that was small compared to what Salt Lake is.
 
</strong>Michael Hingson ** 50:57
Well in Lake Mead is fed by the Colorado River, which is why it is so low compared to where it normally is because the water just isn't there.
 
<strong>Peter Bloch Garcia ** 51:06
Yes. Well, and that's part of what he said. Like I think I thought this was fascinating in his story where 70% I think he said of Salt Lake is from the reason it's shrinking. The reason is shrinking 70% of the reason it's shrinking is because the rivers that feed Salt Lake is being diverted. Right. And that's in it's being diverted for agricultural reasons, which is important. But that's again, a systemic challenge, because we have had the technology to to implement agriculturally, to be more to ensure that the water that we are using for irrigation systems will be more efficient and not wasted. But we haven't really implemented that.
 
</strong>Michael Hingson ** 51:53
Right. Tell me about the nonprofits that you work with. And you started one I believe,
 
<strong>Peter Bloch Garcia ** 52:00
Oh, yeah, I well. I've helped start a few of them. But what the one that that I talk most about? From my end, I've learned so much from getting started a few years back is called the Latino community fund Washington State. I started that when I was working in in the foundation world where there was some research that came out that pointed out how foundations everybody assumes that Oh, foundations give money to all these poor folks of color, right? Well, in reality, foundations were only giving 1.3% of their foundation grant dollars to Latino nonprofit organizations, all communities of color combined, it was only 8.6, which is significantly disproportionate to the size of the populations for the inequities in the systems. And so a few of us started up what's called Latino community fund in Washington State to try and see what we could do to move more resources to Latino programs and organizations here in the state.
 
</strong>Michael Hingson ** 53:05
So what are you doing today, primarily?
 
<strong>Peter Bloch Garcia ** 53:08
So, I mean, I continue to support Latino community fund. But mostly as I've been working in different nonprofits, I've been serving as a Interim Executive Director. Currently, I'm working for one called the mockingbird society, actually, a reference to Harper Lee's, To Kill a Mockingbird. And its mission is to eliminate youth homelessness, and transform the foster system to one of caring and doing that with a lens of racial disproportionality. And so what I've been doing it within these kinds of organizations, and I do some consulting projects, from time to time, working with boards, working with staff, to work within the structure of the nonprofit organization to to adopt an anti racist practice, to move towards an anti racist culture of the organization that all people in the organization can be happy health healthy and thrive, as well as how they deliver either programs services in the community, or how they engage and develop the organ of the community that they're working in. In fact, I just came out with an article that I co authored. I think I just sent you the link to it. Now, if you can't access it, let me know and I might be able to find some other way to share it with you. But a few months ago, like for Well, let me back up the story a little bit because it was where were these notions had been coming from and why I focus on this so much of my work is part of my story of you know, I think when I When I was working, when I started working in foundations, I was they were miserable places to work. But I also started a graduate graduate school program. And in that program, they had a series of courses on leadership. And I think at that time, I had assumed that leadership meant the people at the top of the hierarchy, as commonly what that definition meant. In my leadership courses, I was doing all this reading and a part of the program to realize, oh, leadership is actually a set of behaviors or actions that people do wherever you are within structures, whether it's society, whether it's in an organization, whether it's in a family, or your neighborhood, or wherever. So I remember thinking, Hmm, oh, okay, well, maybe I'm a leader. Maybe that means does that mean I'm a leader, right. And so over the years, then I started looking at, like, around me in the organizations that I was at, and especially when these organizational cultures were so toxic, so painful places to work. I was trying to figure out well, why, you know, they have this wonderful mission statement, or externally, they're seen as having such a great purpose. But yet inside, it was a toxic, horrible place to be. Right. It was like the opposite of their own mission and stated values. So I've spent many years trying to figure out like, what do we do about that? Again, back to your earlier question of within this structure, how can we make it better? And that's where I use a lot of the draw, I draw from a lot of the previous work that others have done, especially around identifying characteristics of white supremacy culture, you know, I think what is there's like 15 or 16 of those, and the work that they've done, folks, prior to me, learning about them have done to identify what are the antidotes to white supremacy culture. And that's where I think there is also a complete alignment of the antidotes to white supremacy, culture, with the effective leadership behaviors and practices. And so that's where I'm working on trying to empower more Latino leadership for folks to see themselves in that and to step into it, right, but to have some understanding of it based on the values that are also going to advance anti racism. And that's where I've been working with a friend of mine. And working with a friend of mine, Tanya, you know, Gonzalez, and we came out with a podcast series ourselves called adelante leadership. And we're interviewing a whole series of folks that are unrecognized, often unrecognized Latino community leaders, but having them share their wisdom, knowledge and experience to inspire and encourage others. And similarly, about when was it earlier this year, a lot of this thinking and work I've done with friends and colleagues in the nonprofit space led me to put on a workshop at the Washington nonprofit conference called applying anti racist leadership across the whole organization. And that workshop led to me co authoring a piece that just came out yesterday with a title very similar to that.
 
</strong>Michael Hingson ** 58:40
The reality is that if we really talk about leadership, and we look at leaders who are recognized, because maybe they lead companies, and so on, and they're the, the ultimate people in charge are the people who direct the smart leaders are the ones who know when to give up leadership to other people in the organization, because those people have specific expertise or gifts, that make them more able to strengthen part of the organization. And the wise leaders, the one that knows how to essentially what I'm saying is create a team where everybody can contribute and feel like that they can contribute.
 
<strong>Peter Bloch Garcia ** 59:26
And that example, is one of the antidotes to white supremacy culture. Sure, it is about sharing power. We you know, the example you're citing to me sounds like sharing power and that's where, you know, the, the, the, but not all, but right the people who are the CEO of an organization if they don't have sort of an awareness about power, because it they will never even be consciously or intentional to to share it because that's right Talk in the same way that racism is the default. So is hoarding power is the default?
 
</strong>Michael Hingson ** 1:00:07
Sure it is. And it makes you and the organization a whole lot less effective. When to use your terms you hoard power. Yeah, rather than recognizing the gifts that everyone has. And you talk about love and joy and healing, as being part of what one needs to do to deal with improving equity across the board. And the the good leader is joyous in finding other people who can add value to what they do. And for me, I've led organizations and one of the things that I say to most people and other people on this podcast have heard me say it before is, my job isn't to tell you what to do. My job is to add value to enhance what you do. You and I will figure that out together. Right? Absolutely, then that's what we really need to do is find more ways to work together, and we've got to make it a volitional process. Or we're, we're going to be in a real world of hurt, and it's going to become worse as time goes by, whether it's with climate change, racial or Yeah, attitudinal toward persons with disabilities or whatever the case happens to be.
 
<strong>Peter Bloch Garcia ** 1:01:17
Absolutely. Right. Right. And that's where for me, I think, fundamentally, you're reminding me, Michael, it's like, why, why this is important, these issues are important to me, is because at least if we can make some progress, it will reduce the pain and the harm and the hurt so that maybe more people will surely have opportunities to experience more happiness and joy. That everybody, that should be mental, right?
 
</strong>Michael Hingson ** 1:01:47
It should be. And we've got to get over thinking that we're better because they're different than us. Yes. So much. Well, Peter, tell me how can people reach out to you maybe learn more about you or find ways to work with you? And so on? Oh,
 
<strong>Peter Bloch Garcia ** 1:02:08
gosh, well, so I'm on Facebook and LinkedIn. Peter Bloch Garcia B L O C H oftentimes, P because it's pronounced block, but it's spelled with a ch instead, people often mix that up. Yes. But you know, any, I'm always responding to people on that reach out to me on LinkedIn or Facebook. They can find out more about the work I'm doing with my friend Tanya. on Atlantic leadership. It's Adelante <a href="http://leadership.com" rel="nofollow">leadership.com</a>. They can find our jeeze, like to write it out.
 
</strong>Peter Bloch Garcia ** 1:02:53
It's a test. It is.
 
<strong>Peter Bloch Garcia ** 1:02:56
It is it's like, right, actually, because,
 
</strong>Michael Hingson ** 1:03:03
Oh, it's okay. Yeah,
 
<strong>Peter Bloch Garcia ** 1:03:05
A D, E, L, A, N, T, E, and then leadership all together as one word. Right? Yeah. Adelante means to like, kind of push forward to go forward. It's got sort of a, a sentiment in Spanish. That's, that's an encouragement to, you know, advance. And so, and we're kind of combining it trying to do some of these interviews, both in English and Spanish, so that it's a bilingual podcast. But it's adelanteleadership as one <a href="http://word.com" rel="nofollow">word.com</a>.
 
</strong>Michael Hingson ** 1:03:42
And you're gonna say something about the podcast? How people can listen. Oh, right.
 
<strong>Peter Bloch Garcia ** 1:03:48
Yeah. And the podcasts are also available wherever podcasts like on Spotify or Apple, whatever platforms that people access podcasts they can find Atlantic leadership on
 
</strong>Michael Hingson ** 1:04:05
if people feel that they might be able to contribute to it, how can they explore being guests,
 
<strong>Peter Bloch Garcia ** 1:04:11
they can email us at, I think there's a mechanism on the website, but also other people have reached out to me through LinkedIn or Facebook. They have emailed me that way, too. I think we have a Facebook or LinkedIn adelante page. No, I know we have. I know we have an unrelenting LinkedIn page. Maybe that's where I've had some people reach out that I'm talking to this one young woman. She's, uh, I don't know how old she is. Dang, she's smart, young, Latina, like PhD, etc. That she just came across us on the internet on social media and emailed us. Cool. Yeah.
 
</strong>Michael Hingson ** 1:04:55
Well, I want to thank you for being here. And I want to continue this in the future. Sure, I'm sure there's going to be more that we can talk about. So I hope that we get you to come back on maybe you and Tanya both ought to come back on at some point. And because I'd love to continue this discussion, it's been fascinating. And I've learned a lot, and I hope others have as well. So I'm really glad that you were able to be here. And all of you listening, wherever you are, please reach out to Peter and learn more about Atlanta <a href="http://leadership.com" rel="nofollow">leadership.com</a>. And learn more about the efforts that are going on and help all of us get rid of these prejudices around difference, because it doesn't matter whether you're dealing with race, or disabilities, or any topic that identifies somebody is different than somebody else, we've got to get rid of it. We've got to start recognizing we're all on the same planet, and we need to work together. So, Peter, thank you, but also, again, all of you, thank you. If you'd like to comment on today's podcast, please do so. You can email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to the podcast page, Michael hingson H i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Or, again, wherever you find this podcast. And as Peter said, wherever you can find podcasts. And I would ask that you give us a five star rating, please say positive things and give us a great rating. We appreciate it. Your comments and your thoughts are what help us. If you know of anyone else who should be a guest on our podcast, please let us know. And we would be glad to talk with you and them about that. So once again, Peter, thank you very much for being here with us today.
 
<strong>Peter Bloch Garcia ** 1:06:46
Thank you for having me. It's my pleasure.
 
</strong>Michael Hingson ** 1:06:53
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable BIPOC Advocate and Social Entrepreneur with Peter Bloch Garcia</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/aa3b95f1-fb6e-4847-a245-667a76385a06.mp3?source=rss&amp;ext=asset.mp3" length="49770602" type="audio/mpeg" />
<itunes:episode>89</itunes:episode>
</item>
<item><title>Episode 88 – Unstoppable Neurodiversity Specialist with Khushboo Chabria</title>
<guid isPermaLink="false">https://pinecast.com/guid/d5c5c1e4-dc07-46e6-b814-4fddabe70f79</guid>
<pubDate>Fri, 30 Dec 2022 12:00:00 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/96fd44c2-0ca8-469b-bfed-51deb69c54c8/UM088-Khushboo_Chabria-Coverart.jpg" />
<description><![CDATA[<p>Khushboo Chabria describes herself as a “Neurodiversity Specialist and a Transformational Leader”. She comes by this description honestly. However, while she has her own neurodivergent characteristic, (she has been diagnosed as ADHD), she did not discover about her diagnosis until she was 30 years of age. Those of you who have listened to many of our episodes have heard me talk with others who have different characteristics such as ADHD, Autism and even blindness and low vision that were not discovered or properly diagnosed until they became adults. I would suspect in part this is due to our own growing knowledge base about such things. As you will hear from Khushboo, however, increased knowledge does not mean more positive attitudes. As she will explain, while in some quarters we are learning more, we do not spread this education and improved attitudinal advance throughout our culture.
 
Today, Khushboo works for a not-for-profit agency called Neurodiversity Pathways, (NDP) in the Silicon Valley She will tell us how NDP has created an in-depth program to help Neurodivergent individuals grow to gain and keep employment as well as simply learning how to live meaningful and productive lives.
 
I believe you will be inspired by Khushboo Chabria. She has lessons all of us can use about how to move forward in life.
 
 
<strong>About the Guest:</strong>
Deeply passionate about diversity and inclusion, Khushboo is a Neurodiversity Specialist and a Transformational Leader, on a mission to advocate for and help provide access to high-quality services for neurodivergent individuals. Khushboo aims to make a meaningful impact in the world through education, empowerment, authentic engagement and unbridled compassion.</p>
<p>With varied experiences in supporting neurodivergent individuals of all ages and their family members, working as a therapist and clinician, studying Organizational Leadership and discovering her own ADHD, Khushboo brings an interesting mix of skills and experiences to this field of work. Khushboo is currently a Program Manager, Career Coach and Program Facilitator at Neurodiversity Pathways (NDP) - a social impact program under the Goodwill of Silicon Valley focused on educating and supporting neurodivergent individuals to help launch their career and supporting organizations to integrate ND employees into the workplace through belonging and intentional empowerment. The tagline is “Inclusion for Abilities and Acceptance of Differences” and NDP is on a mission to inspire and improve the intentional inclusion of neurodistinct individuals in the workplace. Khushboo also sits on the board of Peaces of Me Foundation and is involved in consulting and speaking on the topics of Neurodiversity, DEIB, Transformational Leadership, Psychological Safety, Cultural Competency, Mental Health + Employee Wellbeing as well as Coaching.</p>
<p>I believe in diversity in who we are, but also in how we see the world.
 
Social Media Links/Websites:
Personal Linkedin: <a href="https://www.linkedin.com/in/khushboochabria/" rel="nofollow">https://www.linkedin.com/in/khushboochabria/</a>
Connect with Neurodiversity Pathways:
<a href="https://ndpathways.org/" rel="nofollow">https://ndpathways.org/</a>
<a href="https://www.facebook.com/NDpathways" rel="nofollow">https://www.facebook.com/NDpathways</a>
<a href="https://www.linkedin.com/company/ndpathways" rel="nofollow">https://www.linkedin.com/company/ndpathways</a>
<a href="https://www.instagram.com/ndpathways/" rel="nofollow">https://www.instagram.com/ndpathways/</a>
<a href="https://twitter.com/pathways" rel="nofollow">https://twitter.com/pathways</a>
Neurodiversity is Normal website: 
<a href="https://sites.google.com/goodwillsv.org/neurodiversity/home" rel="nofollow">https://sites.google.com/goodwillsv.org/neurodiversity/home</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi there and welcome to unstoppable mindset. It is late in August when we're recording this getting near the end of what they call the dog days. Speaking of dogs Alamo is over here asleep on the floor and quite bored. However, here we are. And our guest today is Khushboo Chabria. And Khushboo is a person who is very much involved in the world of neurodiversity, and providing services for people who are neurodivergent. She has her own things that she has dealt with along the way. And I'm sure that we'll get into all of that. And she had an adventure last week, which we might get into. If she wants to talk about it and set you went a little so we'll get there anyway. Welcome to unstoppable mindset. Glad you're with us.
 
<strong>Khushboo Chabria ** 02:07
Thank you. Thank you so much for having me.
 
</strong>Michael Hingson ** 02:09
And you are up in Northern California, right? That's correct. In the Silicon Valley. What's the weather up there?
 
<strong>Khushboo Chabria ** 02:17
It's really warm right now. It's hot.
 
</strong>Michael Hingson ** 02:21
We're about 96 degrees today. It was 104 yesterday, so
 
<strong>Khushboo Chabria ** 02:26
yeah, maybe not that hot. Yeah, I
 
</strong>Michael Hingson ** 02:29
know. But at least neither of us are in Palm Springs or Sacramento.
 
<strong>Khushboo Chabria ** 02:33
That's true. That's true, that would definitely be harder.
 
</strong>Michael Hingson ** 02:37
Well, let's start Would you just begin by telling us a little bit about you growing up and all that kind of stuff? And give us a little background like that?
 
<strong>Khushboo Chabria ** 02:46
Yeah, sure. Um, so I was actually born in India. My mom's sister had moved to the US in the late 80s. And we had applied for green card when we were little kids. And it wasn't until I was 10 years old that we got our green card, and I moved here with my family. So my parents and my brother and I, we all moved here in 1999.
 
</strong>Michael Hingson ** 03:15
Okay, and what was it like moving to obviously, a whole new country and all that what? What motivated your parents to come over here? And what was it like for you growing up in a new country? Yeah,
 
<strong>Khushboo Chabria ** 03:29
it was honestly very challenging. I was very young. And I was the I was at the kind of time in my life where I was very impressionable. So when we moved to America, my parents, they had to reestablish their careers here. And for the time being, we had stayed with different aunts and uncles, along the way, until my parents could afford their own place. And both my parents worked multiple jobs, in order to make sure that we had everything we needed. They wanted to move to America so that my brother and I would have additional opportunities, and a chance to really succeed at life. So that was, it was a whole American Dream story.
 
</strong>Michael Hingson ** 04:21
You when you moved here did or did not speak much English.
 
<strong>Khushboo Chabria ** 04:26
I actually spoke a lot of English because I went to an English school in India. So a lot of people don't know this, but the British when they had occupied India, took over the school system. So if you went to an English school in India, that means you got a really good education. And I went to a school called St. Mary's School in Pune, Maharashtra. And I had a little bit of a British accent, actually, when I moved here,
 
</strong>Michael Hingson ** 04:58
you've lost that
 
<strong>Khushboo Chabria ** 05:01
Yes, it's gone. It's been too long.
 
</strong>Michael Hingson ** 05:04
But what you don't have is, I guess more of a traditional Indian accent having been born and lived there for 10 years.
 
<strong>Khushboo Chabria ** 05:13
Yeah, I mean, I do speak in Hindi with my mom every day. But when anyone else hears me speaking Hindi, they think I have an American accent. So I feel like I've definitely lost the Indian accent. But it comes out every now and then when I'm speaking with my family.
 
</strong>Michael Hingson ** 05:34
It just always fascinates me to talk with people who have come from another country who have spent a lot of time here, but maybe grew up elsewhere. Some end up retaining an accent, and some don't. And I've always been fascinated by that and never understood how it works out that some do. And some don't, it must just plain be the listening or just the amount of work they put into what they choose their accent to be.
 
<strong>Khushboo Chabria ** 06:04
I think it also depends on age. So my brother still has a very much an Indian accent. Because when he moved here, he was 15. And because I was 10, I was still kind of at that age where it was easier for me to assimilate than it was for him.
 
</strong>Michael Hingson ** 06:23
So you, you, you get right in as it were,
 
<strong>Khushboo Chabria ** 06:26
yeah, definitely. Oops. So
 
</strong>Michael Hingson ** 06:29
you came here, you obviously were able to settle in from a language standpoint, and so on. But you say it was a little bit hard when you came, how come?
 
<strong>Khushboo Chabria ** 06:39
Um, it was challenging, because as I mentioned before, our family was staying with our extended family members. So we would stay at this aunt's house for six months, and then this uncle's house for three months. And then this uncle's house. So I ended up going to several different schools for sixth grade. And after that, my parents had enough, just enough to put a downpayment on a one bedroom apartment. And so when we moved into the apartment, those my parents were working all the time. And so often, I grew up in the apartment with my brother. And it was many times it was we were on our own. And it was a long time before my parents had established themselves enough in their careers that we had a more comfortable lifestyle.
 
</strong>Michael Hingson ** 07:37
What kind of career should they have? What did they do?
 
<strong>Khushboo Chabria ** 07:39
So my dad, he actually ended up going and getting a real estate license and is a broker. And full time for his job. He works at FedEx. And my mother, she took night classes at a school and got a certification and accounting. And then she basically became an accountant. And she worked for companies before. But now she manages the accounts for several different businesses from home.
 
</strong>Michael Hingson ** 08:15
Wow. That's still that's pretty cool. And then it shows the typical work ethic. I see, oftentimes, from people who move here from elsewhere, they're going to work hard, they're going to do whatever they need to do, to be able to establish themselves and care for families and so on. And I think that's personally so cool. My parents grew up here. And were born here. But still, they very much had that kind of an attitude. And they worked very hard to make sure that my brother and I also kept that same kind of attitude. And I, I don't think that that's a bad thing at all. And I think that we all can work pretty hard at trying to succeed, and we can do it in a good way.
 
<strong>Khushboo Chabria ** 09:03
Definitely. It was really important to learn that too.
 
</strong>Michael Hingson ** 09:07
Yeah, I agree. How long after you moved here? Did you guys finally get your own apartment?
 
<strong>Khushboo Chabria ** 09:13
Um, it must have been about what to say nine months or nine to 12 months before we did. Wow. Yeah.
 
</strong>Michael Hingson ** 09:25
For a 10 year old kid. That is a long time not to be able to put down roots somewhere and call someplace home.
 
<strong>Khushboo Chabria ** 09:34
Yeah. And you know, when I started in the public school system, I started first and a middle school. And then I ended up in an elementary school and then I ended up in a junior high. So it was a lot of switching around as well in between different school systems and trying to kind of figure out what where I fit into this whole education piece too?
 
</strong>Michael Hingson ** 10:03
Well, what was it like growing up just physically and so on? I know you have said that you, you have ADHD is something that you live with, when did you discover that?
 
<strong>Khushboo Chabria ** 10:16
I didn't discover that until I was 30 years old. So, you know, growing up, I was always a busy child, my mom had enrolled me and lots and lots of different classes when I was in India. So I was learning dance, I was learning singing, I was learning art, I was learning ceramics, I had a lot of different things that I was involved in, and my parents had a lot of structure in our lives. So I didn't for a long time even know that I had this different brain and that I actually struggled with ADHD. Even after I graduated college and started working in the field of behavior analysis, I didn't know that I had ADHD. And then at some point, when I became a board certified behavior analyst, and I actually move forward in my career, I went from being a therapist that spent 100% of my time with clients, to now becoming a clinician that spent 90% of my time with spreadsheets and 10% of my time fighting with insurance companies. And with all of that, I got further and further away from the clients, and further and further away from solving problems in real time, to just being behind the screen. And that's when my ADHD really started to show up.
 
</strong>Michael Hingson ** 11:54
So what made you finally realize that ADHD was part of your life.
 
<strong>Khushboo Chabria ** 11:59
Um, you know, to be honest, at first, I was just burned out, I was a burnt out clinician with a huge caseload, I was driving all over the Bay Area all day long. And I ended up in a clinic, and I got, I got diagnosed with depression. And I first got misdiagnosed with bipolar disorder, because that's something that a lot of people confuse, especially in regards to ADHD. And then I got a therapist who started to recognize that all the things that I was discussing in our sessions, all the areas of my life that I felt anxious and depressed about, were areas that are related to executive functioning, and ADHD. So she was, she was bright enough and keen enough to notice that, and to suggest that I be tested for ADHD, which is when they started the actual diagnosis process.
 
</strong>Michael Hingson ** 13:14
How do they test for ADHD?
 
<strong>Khushboo Chabria ** 13:17
Well, first, they took all of my notes that they had from the therapist, and they also interviewed my mother to find out what I was like as a child. And then lastly, they had me go through a bunch of different assessments where they were tracking my ability to focus. And these were usually tests on a computer where they showed different images. And I had to press specific keys when certain images popped up. And I did that for hours and hours and hours. And based on what they found, I definitely had ADHD. So I got the official diagnosis. Then I was connected with a cycle analyst who was able to then prescribe medication for me, which I didn't end up staying on. But that was the beginning.
 
</strong>Michael Hingson ** 14:13
A lot of it, though, is ultimately recognition. And then once you know it and believe it, then you can really work to understand it and not medications can't help but a lot of times it's more what you do internally that makes a difference.
 
<strong>Khushboo Chabria ** 14:32
Exactly. That's true.
 
</strong>Michael Hingson ** 14:35
So for you, you, you finally got diagnosed with that. But by that time you had been very much involved in a lot of psychology oriented kinds of things, which do you like better being a clinician or actually practicing and being in front of clients?
 
<strong>Khushboo Chabria ** 14:55
You know, to be honest, I think the field had completely changed. inch by the time I graduated with my master's, because at that point, the Affordable Care Act had passed. And what that what happened with that is all the insurance companies were now in the system. And while that made the services more available to lots and lots of people, it also meant that there was now this huge demand for the services. So I think my experience was the way it was because of the timing of that bill passing, as well as at that point, the need that was there for more service providers in this field. But that being said, I think that it was, it's much more reinforcing for me to engage with people, rather than engaging with spreadsheets. And as someone who has ADHD, since the time I was diagnosed, and all the years that I continued to struggle with ADHD, I have learned that I work best in an environment where I'm constantly solving novel problems, that are allowing me to research different kinds of things. And also to use everything in my toolbox to solve problems. And any problem that has a fast response in terms of solving it is one, that's the most reinforcing to me.
 
</strong>Michael Hingson ** 16:36
So does that translate today into you, looking at cases from kind of the outside or working more with people and being in front of them,
 
<strong>Khushboo Chabria ** 16:46
I think it's a little bit of both. Now, I would say that the most amazing part of my career is the coaching. And what the coaching allows me to do is to work with neurodivergent people with all kinds of different backgrounds. Because that makes it so that one day, I might be researching how to get a marketing internship. And the next day, I might be understanding how I should help my coachee brand themselves as a musician. And then maybe the third day, I'm working with someone who has a computer science background. And so I'm working with a lot of different skill sets and a lot of different abilities. And the great thing about what I get to do now is that it is fully aligned with how I work best. And that I get to continue solving novel problems. I get to continue teaching, I get to continue engaging with organizations on increasing the awareness of neurodiversity. So I get to solve these issues, and improve that awareness for neurodiversity in a lot of different ways that are very much in line with how I work best.
 
</strong>Michael Hingson ** 18:05
So what are the star diversity take in obviously ADHD would be a factor. What other kinds of things fall under that category?
 
<strong>Khushboo Chabria ** 18:15
Yeah, definitely. So ADHD is a big one. Autism is a big one. Dyslexia, dyscalculia. dyspraxia, bipolar disorder, as well as Tourette's
 
</strong>Michael Hingson ** 18:30
are all considered part of neurodiversity, or neuro divergent world.
 
<strong>Khushboo Chabria ** 18:36
Yeah, and neurodiversity as an umbrella term, just to explain what it is. You know, just like when, you know, you see any people we see, we say that, you know, people have different height, people have different hair color, people have different eye color. And just like how there's so much variability in humans, in terms how we present physically, the same way, our brains have just as much variability. So the term neuro diversity is to describe the natural variability in people's brains and behavior functioning.
 
</strong>Michael Hingson ** 19:15
When you talk about neurodiversity. Do people try to create some sort of box and fit everyone into it? Or do people generally recognize that it is a really broad category that takes in a lot of stuff?
 
<strong>Khushboo Chabria ** 19:29
I think different people have different ways of looking at it. You know, there are companies that instead of having specific groups for neurodiversity, we'll put everything in an ability group, which is about including anyone with any kind of disability, whether it's invisible or visible. In terms of neurodiversity. A lot of people know the main ones to be autism, dyslexia and ADHD. But we're still learning so much about bipolar does over and about to rats. And so there's a lot of understanding that still needs to happen around neurodiversity. There's still a lot of stigma there, there's still a lot of people who aren't really aware of what this term means. So I would say that people have different levels of understanding about this. But I think it's all kind of related, right? I mean, if we have different ways of processing information from the world, then we all kind of have a different way of going about it. And when we say neuro divergent, we're talking about one person who may or may not have one of those labels. When we say neuro diverse, we're talking about everyone, because everybody's in that umbrella of having a brain that's unique and processing information in a unique way, and making sense of the world in a unique way. So it depends, I guess that's the answer to the question.
 
</strong>Michael Hingson ** 21:06
No, it does. And I could make the case that we're all part of a neuro divergent world in a way, and I think that's what you're saying. But there, there are specific kinds of categories that mostly we deal with when we talk about neurodiversity. I'm a little bit familiar with Tourette's, but can you define that a little bit? Yeah,
 
<strong>Khushboo Chabria ** 21:27
definitely. Um, Tourette's has to do with basically, it has to do with just kind of its has to do with tics and involuntary repetitive movements. So in terms of how that relates to neurodiversity, we're just talking about individuals who have different behaviors, whether that sounds, whether that's saying the same words in the same way, or having physical behavioral differences that are stereotypical, well,
 
</strong>Michael Hingson ** 22:02
how was it for you grew up? Well, not growing up so much, but being in the workplace and not being diagnosed with ADHD and so on? That had to be quite a challenge?
 
<strong>Khushboo Chabria ** 22:13
Yeah, definitely. Um, you know, to be honest, one of the biggest things that I found out right off the bat was that when I had a lot of different cases, and different deadlines, and different things that I needed to accomplish in my job, I really struggled with keeping control over everything that was going on. And as a clinician, you know, there was a lot of things that I was responsible for I was responsible for training all the staff that was on my cases, I was responsible for keeping track of all the materials that were needed. On every case, I was responsible for parent training, I was responsible for scheduling meetings, I was responsible for completing reports, I was responsible for staying connected to insurance companies. And with all of those different things, I had a really hard time with managing all my responsibilities. And in the beginning, you know, it was just a write up about being more punctual and being more timely to meetings. Then it became about making sure that all my reports are complete, then it was about making sure that my reports had all the feedback taken into consideration. And throughout every single step of it, I was feeling more and more disheartened about where I was and how I was working. And it really made me question, you know, is something wrong with me? Why is it that everyone else is able to do all this without any issues, but when it comes to me, here, I am struggling so much. And I was really depressed. I, I thought I was depressed, and I thought I was burnt out. And in trying to get treatment for that I ended up finding out I had ADHD.
 
</strong>Michael Hingson ** 24:22
Did other supervisors or colleagues see kind of all the stress and the things that were going on? Or were you able to kind of hide it?
 
<strong>Khushboo Chabria ** 24:30
A lot of people were able to see the stress and to be honest, for the longest time, despite being in a field that was there to support children with neurodiverse conditions. I found myself in a workplace that was very toxic. And I was basically just told, Well, you need to meet your billable hours and maybe you need to do this or maybe you need to do Under planning, but nobody was sitting down and telling me how to go about doing that, or what steps I needed to take to get the support I needed. And not a single person in that office had identified what I was dealing with as something that could be related to ADHD. Instead, I was just being told that I wasn't working hard enough, or I wasn't working fast enough, or I wasn't being organized enough. And I took all of that to heart. For a long time, it took me a long time to unlearn those messages. Because I kept beating myself up over the simple things. And I felt like I wasn't a good employee. And I felt at times that I was being discriminated against. But I realized now looking back at it all, that I made a lot of mistakes as well. And I should have known how to ask for that support early on. But I didn't know what I didn't know. So there's a lot of thinking that's gone behind everything that happened then. But looking back at it, now I'm able to see all the different sides of that equation.
 
</strong>Michael Hingson ** 26:15
When did you start in the workforce?
 
<strong>Khushboo Chabria ** 26:17
I started in the workforce in 20. I would say 2007.
 
</strong>Michael Hingson ** 26:26
Okay, so you Where were you in school at that time?
 
<strong>Khushboo Chabria ** 26:33
At that time, I was in community college, okay. And I was working at a daycare center with a whole bunch of children. And I was also working as a campus activities coordinator at our school.
 
</strong>Michael Hingson ** 26:50
So that was 15 years ago. Do you see that there has been a lot of change in dealing with ADHD and and neuro diversity. And I don't mean, just talking about a real substantive change, that would nowadays make a difference. If you were starting out today, as opposed to what happened to you 15 years ago? Um, is it different? Yeah,
 
<strong>Khushboo Chabria ** 27:23
I think the way that we do work with children who are neurodiverse has changed a lot. Like the way that things are done. Now the way that treatment is carried out, is very neurodiversity affirming, which means that it's not really about fixing anything, it's about really understanding what are the challenges that this individual is facing? And how can we support them such that they can live fulfilling independent lives without having to depend on other people. And so a lot of what I did before, was in regards to teaching skills. So I might be teaching a two year old how to make eye contact, I might be teaching a five year old how to tie their shoelaces. I taught everything from toilet training, to how to make a purchase at the store, how to start a conversation with someone how to speak, a lot of my clients were nonverbal when I was in the field. So that whole space has changed a lot. In regards to working and working conditions. I don't know if there have been a lot of changes in how we provide care, and how we provide support to people who are providing that care. And I think that as a society, we need to do a better job of supporting the people who are providing health care to the disability population. Yeah, and we could do a lot better with that. Right?
 
</strong>Michael Hingson ** 29:08
Oh, no doubt about it. I was thinking, though, of how you described your work situation is you needed to work harder, you needed to work better, and so on. Do you think those attitudes in the workforce toward people who may be experiencing the same thing that you experience? Do you think that those kinds of conditions have changed much?
 
<strong>Khushboo Chabria ** 29:35
I think they have to some degree, but I wouldn't say all across the board. And what I've mean when I say that is because even now, when people have disclosed their neurodiversity to their employer, there are times where people are just saying, Well, you know, I understand that you're struggling with a XYZ, but this work needs to be completed. So this idea of kind of painting this color on somebody who's a little bit differently, who works differently, who thinks differently, who processes information differently, I think we still have these assumptions that we make about people and those assumptions of, oh, this person's just lazy, or this person's just not doing it, or this person's just not the right fit. And as soon as we start using that terminology, we've now made assumptions before trying to understand what it is that that person might be struggling with. Right? Oh,
 
</strong>Michael Hingson ** 30:46
I agree. And it sounds like that, even with the passage of the Americans with Disabilities Act. And now 32 years ago, and 31 years ago, actually being enacted and going into law, it hasn't made a lot of difference in these kinds of things, because we just haven't really dealt with the educational aspect of it yet.
 
<strong>Khushboo Chabria ** 31:11
Right? Yeah. I think you know, the problem is really with the stigma we have in society about people who are different, anyone who's another, right? It's very easy to say, Oh, this is just not working out, instead of approaching that person and saying, Hey, I noticed that in our last interaction, this is what happened. Is there something that I'm seeing that's confusing you? Or can you talk to me about what's going on, so I can help, right? And that moment, where you have the chance to question somebody, to understand that better before you judge them. That is something that we as a society just need to be better at, we need to be better managers, we need to be better educators, we need to be better leaders. And that comes with not trying to just rush things along and thinking that someone is going to be exactly the perfect candidate. But instead saying, You know what this is a human being. And the way that they might think, or work might be different than the way I think and work. So before I put them in a box, it's important to show that curiosity and that compassion to learn more about that person.
 
</strong>Michael Hingson ** 32:41
And I think you hit it on the head when you talk about curiosity very much. How do we get people to be more curious to be more open to ask why and why not? As opposed to just assuming? Yeah, definitely. That's a real general question. I really,
 
<strong>Khushboo Chabria ** 33:05
ya know, you know, and our presentations at neurodiversity pathways, we have this terminology called compassionate curiosity. And what that is, is that when you have a moment where something doesn't make sense, or someone's behavior is just not adding up to what you know about them. Or if some interaction happened, that leaves you feeling confused. Before you jump to, I can't believe this person hasn't gotten this to me. If we could all take a moment to say, Hey, I haven't heard from you. I just wanted to follow up is everything. Okay? Right. That's a really great way that we can sort of foster that kind of a culture, which capitalizes on empathy and understanding versus judgment and expectations. But that being said, to change that, I think that begins with increasing awareness. Right. So in the work that we do with neurodiversity pathways, the first thing we do when any company engages with us, and they say, We want to hire people with autism, or we want to hire neurodivergent people. The first thing we say to them is, there's no point in bringing anyone into your organization, unless and until you're able to foster a culture of inclusion, and a culture of understanding and awareness that's built around neurodiversity because as someone who is responsible for placing neurodivergent people into organizations, I know that if I place somebody in an organization that is not supportive neurodivergent talent, then that person is, forget, thrive or succeed, that person is not even going to be able to retain that position.
 
</strong>Michael Hingson ** 35:10
Do you hear people often say, Oh, we don't need to do that, because I'm certainly open. I'm glad to bring somebody in. Who is who has autism? Or who is neuro divergent in some way? Do you? Do you see that a lot? Or do people get it and then tend to be open to say, how do we really make that happen?
 
<strong>Khushboo Chabria ** 35:31
I would say probably a few years ago, there was a lot less awareness about neurodiversity. And I know that probably with every client that we engage with, they're at different levels of understanding about it. And maybe some of them have received trainings from other sources. But that being said, I think that there are definitely some companies who do try to rush these things. None of those are companies that we've engaged with. But the ones who try to rush into these diversity and inclusion efforts are usually the ones that fail. Because without that understanding, and that real culture of inclusion, and that culture of psychological safety, it's just kind of a recipe for disaster, when you have people who don't understand how to work with that population,
 
</strong>Michael Hingson ** 36:28
and don't really want to take the time to do it. Right.
 
<strong>Khushboo Chabria ** 36:32
Exactly. Exactly.
 
</strong>Michael Hingson ** 36:34
Well, how did you get involved in being interested in disabilities, and well, neurodiversity, and so on, because that clearly had to happen a long time before you were diagnosed with ADHD. So how did all that happen?
 
<strong>Khushboo Chabria ** 36:47
Yeah, definitely. Um, you know, so when I was in college, at UC San Diego, I had a major human development. And I was actually pre med at the time, because I thought that I wanted to go into medicine. And after I graduated from college, it was actually right when we had had our first sort of economic collapse as a country. And so there were still not a lot of jobs, I thought I wanted to do PhD programs in social psychology. And I had started applying to graduate programs all over the country in that degree. And it wasn't until I started working in the field of behavior analysis, that I felt I had kind of found a home. So growing up, I had a cousin, who had Global Developmental Delay, previously known as Mr. And I grew up with him. And I had always had a really special bond with them, I was very close to him. And I also had another cousin who grew up with schizophrenia. So I grew up kind of seeing how that had affected him. And when I graduated college, I needed a job, I applied to a part time job as a behavior therapist. And I worked for a very small company in Oakland, California. And my first client was an eight year old, nonverbal, autistic boy from Ethiopia. And he was the most beautiful child I had ever seen in my entire life. And I just fell in love with him. And within a few months of working with them, he started speaking his first words. And the first sentence he ever spoke was, I want more cookies. And that was it. I think that as soon as he started speaking, I knew that whatever I did, I wanted to be helping this population. And I wanted to work with neurodivergent people. And it started out with working with children. But when that client spoke his first words, I felt like the trajectory of my life had changed. And I decided to rescind all my applications for social psych. I reset for my GRE exams, and I reapplied to grad schools in behavior analysis. That's kind of what started the journey in that direction. And then obviously, as we spoke about before, when I was finally a clinician, I found out I had ADHD. i At that point, had worked for a school district. I had worked as an assessor. I had started a social skills group, I had tried to start a parent training program. I had done a lot of other things before I found neurodiversity pathways. Well,
 
</strong>Michael Hingson ** 39:59
the big Question, of course is did you give him more cookies?
 
<strong>Khushboo Chabria ** 40:03
Of course we did. Definitely
 
</strong>Michael Hingson ** 40:07
reward good behavior.
 
<strong>Khushboo Chabria ** 40:09
Yeah, he just it was amazing because as soon as he started speaking, just like babies do, he started babbling as well. And he would wake his mom up early in the morning and Babble Babble Babble for hours to her trying to communicate and everything that we pointed to and labeled for him was a word he picked up immediately. So it was a transformative case.
 
</strong>Michael Hingson ** 40:38
That is so cool. And do you? Do you hear anything about him nowadays?
 
<strong>Khushboo Chabria ** 40:46
Yeah, actually, I'm still in touch with his mom. And he just graduated high school a year ago. So he's starting in community college.
 
</strong>Michael Hingson ** 40:56
How old is he?
 
<strong>Khushboo Chabria ** 40:57
He is now 19 years old.
 
</strong>Michael Hingson ** 41:00
Wow. That's so cool.
 
<strong>Khushboo Chabria ** 41:04
Isn't that amazing?
 
</strong>Michael Hingson ** 41:05
It is. It's wonderful. Well, that's what doing good work like that. And being thorough is all
 
<strong>Khushboo Chabria ** 41:11
about. Exactly, exactly.
 
</strong>Michael Hingson ** 41:14
So for you, having eventually been diagnosed with ADHD that that certainly had to give you a great amount of well, relief on one hand, but then also, it gave you the ability to really sit back and look at your options and decide how you go forward. What kind of tools did you end up then starting to use that maybe you didn't use so much before tools that help you be more productive and deal with what you had to deal with?
 
<strong>Khushboo Chabria ** 41:46
Yeah. So at first, I had therapy, which is what I had started out with, and I had continued. At some point, I had also tried meds, but I found out that the meds were just too difficult on my body, and I couldn't handle staying on those. So I had to find other strategies. And some of those strategies were things like using a Google calendar using more reminders, planning ahead, having more of a morning routine, really building healthy habits around eating, sleeping hygiene and meditation so that I had a better handle on things, and also had to learn coping and resilience strategies for when things did not go my way. A lot of these tools and strategies got solidified when I joined neurodiversity pathways. And we actually used all this information to create the curriculum for our students who were going into the workplace. But for the time being, when I first gotten diagnosed, I started reading about things online. And I found people who were sharing strategies, on websites and on LinkedIn and on social media. And I slowly started piecing together the things that worked best for me, the things that were the most instrumental. In the beginning, were buying a habit calendar. And having a morning routine. With those two things, I was really able to get started. Then with the executive functioning, I started planning out reminders for things that I had do weeks in advance so that I was more on top of getting my tasks completed. And as I learned more and more about ADHD, I recognize that most of the things that I struggled with in regards to executive functioning, they weren't necessarily related specifically to cognitive differences, but they were more related to the emotional and behavioral aspects of executive functioning. So the anxiety of having to start a task that I've never done before, or just the fear of not getting it correct, that would just paralyze me from even beginning on the task. Those were the things that I needed tools around the most and that's where therapy came into play.
 
</strong>Michael Hingson ** 44:26
Do you still deal with therapy today?
 
<strong>Khushboo Chabria ** 44:29
I, I have been on and off therapy. I'm currently on a lookout for therapists. So if anyone's listening, I'm looking for one and I'm on many waitlist. The therapists in my area are all booked up because of COVID. And so there's been a little bit of challenge with that. But since the diagnosis, I have tried individual therapy. I've worked with different kinds of therapists so it was really important to me to try to find someone who was a South Asian therapist, because I felt like there were a lot of things that someone with a South Asian background would understand that someone who doesn't have that background would have a lot of difficulty in regard to cultural competency. In addition, I've also tried group therapy. And I've also done a workshop on ADHD that helped with learning how to be more organized. And with better planning.
 
</strong>Michael Hingson ** 45:34
You mentioned meditation, how does that play into what you do? And in your own progress in psyche? Yeah,
 
<strong>Khushboo Chabria ** 45:43
definitely, I think, you know, meditation is one of those things that a lot of people throw around. And it's kind of like, you know, the pop psychology thing to talk about, right? Like, let's all do mindfulness and meditation. And for me, because my mind is constantly racing at 100 miles per hour, what meditation and mindfulness practices allow me to do is to steal my mind, and to really focus on my breathing, and to really sort of observe the things that are making me anxious, without starting to act upon them right away. And so when I meditate, it's, that's my time to steal my mind of all the racing thoughts, to take account of the things that I'm anxious about. And instead of jumping on them, just observing them, reflecting on them, and noticing them before I can actually start to begin what it is that I want to do. And that single moment of clarity is enough for me to kind of be in a better headspace, so that I can tackle all the tasks on my to do list,
 
</strong>Michael Hingson ** 47:06
show what happens when you do that.
 
<strong>Khushboo Chabria ** 47:10
I think that it helps me relax, it helps me focus. It helps me prioritize on the things that I need to get done. And it allows me to have some breathing room to really plan things out in a way that doesn't take over my entire life. But instead, it helps me remember what things I have to do, what things I need to do, and what things I want to do. And as soon as I have that division and that clarity, in my mind, I'm better able to tackle the things I need to get done.
 
</strong>Michael Hingson ** 47:51
Cool. Well, you've mentioned neurodiversity pathways many times. And so we should get to that. Tell me about that. What led you to finding it, what it is, and so on?
 
<strong>Khushboo Chabria ** 48:04
Sure. So actually, when I decided to pivot to neurodiversity, in 2020, it was because at that point, I had tried to work in the field of behavior analysis for years, and continued to struggle and fail at that endeavor. And the reason being that I just didn't feel like the field was aligned with what I wanted to do. And I needed to figure out a different thing that I could take or a different path that I could take going forward with my career. So in the beginning of 2020, shortly before COVID, I had just left a position as a behavior specialist at a school district, where I was helping to support a class of students that were under the IDI category or emotionally disturbed. And at that point, I had decided that I wanted to shift away from all of the behavioral stuff and focus more on neurodiversity, because I wanted to be neurodiversity affirming in my career, and I wanted to be working with adults and I wanted to expand my skill set. And I didn't feel like my previous work was aligned with me anymore. So I ended up hiring a career coach. And this was in January of 2020. And he was someone who had a completely different background than me, but he was very good at learning what was awesome about me and what my strengths were, and how I could best showcase those strengths to the world. So together you him and I started our research into neurodiversity. And we learned a lot about how the field works. And then I started networking. And it's kind of ironic that I started with a career coach, because now I am a career coach to neurodivergent people. But in my networking, I ended up meeting someone named Jessica Lee, who has a neurodiversity program in Southern California. And she told me that I should speak to Ranga Rahman, who is the program director of neurodiversity pathways, and we set up a networking call, I opened up to him and honestly shared with him about everything that I had faced and where I was with my career, and what it is that I wanted to do. And to be honest with you, Michael, I cried to him. And 20 minutes later, he sent me a job description and said, I can only hire you as a volunteer for now. But you will get the work experience that you need in this space. And if at any point, you get another job, you're welcome to leave. But this would be a great starting place for you. And we will be happy to have you on the team. So that's how I came on to neurodiversity pathways. And when I joined the team, we have lost all our funding due to COVID. And we had to basically build our program from the ground up. So at the time, me Ranga, and a small group of volunteers work together to build our first online course. And that was growth mindset. And we went from building one course to three courses, to five courses, to 10 courses to 14 courses. And what our career launch program is now is a 14 course program training program called Career Readiness Training, followed by six months of one on one coaching. The entire program is called Career launch programs. And it is aimed at neurodivergent individuals who have a two or four year college degree and those who are unemployed or underemployed, in relation to their strengths, their qualifications and their interest. And it's focused on those who are really motivated to get a job and be good at it. And those who need the motivation and drive to get to their goals.
 
</strong>Michael Hingson ** 52:41
Well, overall, what is neuro diversity pathways as an organization, what what does it do? How do you start? Tell us a little more about that, if you would?
 
<strong>Khushboo Chabria ** 52:52
Yeah, definitely. So Rhonda J. Rahman, who's our program director, was actually responsible for starting a lot of coalition building around neurodiversity at Stanford University. And when he left Stanford, he joined goodwill, and started neurodiversity pathways, which used to be known as expandability. Colon autism advantage. And then after about two years, they rebranded themselves to not just focus on autism, but to be focused on the full neurodiversity umbrella, which is when they became neurodiversity pathways. We've been around since 2017. And we are a social impact program under the mission services umbrella at the goodwill of Silicon Valley. So we Oh, go ahead. Go ahead. I was gonna say we work on two sides. On one side, we work with individuals, which is the career launch program, which I was just telling you about. And on the organization side, we have workplace inclusion services, where we train companies on neuro Diversity Awareness, and we provide business process consultation. And we provide coaching and we provide half day and full day workshops to train companies on how to work with neurodivergent people. So those are the two ways in which we support
 
</strong>Michael Hingson ** 54:26
do you work on both sides of the company or mainly in the work?
 
<strong>Khushboo Chabria ** 54:31
I work on both sides. So on the individual side, I teach all the job development courses. And I do a lot of the coaching that we do with our students to get them placed into jobs. And on the organizational side and part of all the presentations and the consulting that we do with companies that want to hire neurodivergent people.
 
</strong>Michael Hingson ** 54:56
Are there other kinds of career launch programs around the country? Similar to what neurodiversity pathways does, or yeah,
 
<strong>Khushboo Chabria ** 55:05
there are, but there are many different kinds. And they're offering many different kinds of services. But I would like to say that there isn't a single program in the country that as in depth as ours, that has a 10 month commitment to neurodivergent individuals, where we teach everything from personal effectiveness to workplace competency skills, and job development. And a two week workplace experience, followed by six months of coaching,
 
</strong>Michael Hingson ** 55:38
is the program free to people who need it.
 
<strong>Khushboo Chabria ** 55:41
The program is free to anyone who is connected to any DLR office in California. However, if you live in a different state, if you live in a different country, we're willing and able to work with any local service providers or government agencies in order to get you the funding that you need to cover the costs of the program.
 
</strong>Michael Hingson ** 56:08
So you get funding from the Department of Rehabilitation now, for example. So there is funding, unlike there was at the beginning of the COVID time.
 
<strong>Khushboo Chabria ** 56:19
Yeah, so actually, I was only I was a volunteer for a part of the time. And then I was my manager pushed for me to become a contractor. And then I became a full time employee. So I have been a full time employee for a little bit. And we have gotten the program off the ground. So when we were building the courses, we did several test runs. We had our official first cohort launched in spring of this year, which went from March 1 to July 1. And we are now recruiting for our fall program, which begins on September 13.
 
</strong>Michael Hingson ** 57:00
How can organizations and people support or help what you're doing and neurodiversity pathways in the Korean lunch program.
 
<strong>Khushboo Chabria ** 57:09
There are so many different ways. So if you actually go to our website, you can make a donation to our mission. You can also sponsor the education of a student if you're interested in that you can hire us to come speak to your work groups, to your community groups, to your team, to your organization, about neurodiversity, you can also sign up to be a volunteer coach to help support one of our students while they're working, or look looking for jobs. So there are lots of different ways we host two neurodiversity awareness sessions that are free to anyone in the world online. And those are offered two times a month, you can sign up on our website when you click on awareness sessions, and go to individual and click on the Google Form there. Additionally, if you want to hire us for Neuro Diversity Awareness, or to help hire neurodiverse people into your company, we're happy to speak to you about that as well.
 
</strong>Michael Hingson ** 58:19
In it all operates under the umbrella of goodwill of Silicon Valley's 501 C three tax status, or do you have your own?
 
<strong>Khushboo Chabria ** 58:28
We're all under the goodwill and
 
</strong>Michael Hingson ** 58:32
it makes sense. Well, so what do you do when you're not working?
 
<strong>Khushboo Chabria ** 58:37
Um, to be honest, lately, I've been mostly just working. But I'm also working on my dissertation, which is kind of related to work.
 
</strong>Michael Hingson ** 58:49
Congratulations. So you're working toward a PhD?
 
<strong>Khushboo Chabria ** 58:52
Yeah, it's actually an EDD in organizational leadership.
 
</strong>Michael Hingson ** 58:57
Okay. Where, what what?
 
<strong>Khushboo Chabria ** 59:01
So I'm going to UMass global, which used to formally be known as Brandman University, under the Chapman umbrella. And I am getting my degree in organizational leadership. So I'm going to abd right now, which is all but dissertation, which means I have completed my coursework, but I haven't completed my dissertation yet. And so I am completing that now. My dissertation is going to be looking at the lived experience of colleagues of neurodivergent employees.
 
</strong>Michael Hingson ** 59:40
When do you think you'll get to defend it and become a doctor?
 
<strong>Khushboo Chabria ** 59:46
Well, to be honest with you, Michael, with my ADHD, I only have until August of next year to defend so I have to get it done by August of next year. Or school. Yeah, I do much better. They have deadlines. So when they told me I had a year left, I wish they had emailed me that, that actual email a few years prior, so I could have been scared enough to just get it done. But here we are towards the end of it outside of my dissertation. I am learning Tarot. So I'm moonlighting as a tarot reader. And I do a lot of different networking things. And I'm part of social groups, and I do speaking engagements. And I spend a lot of time with friends and family and I travel as well. Where have you traveled? I've traveled to a lot of places in Asia. So I've traveled to the Philippines, Thailand, Indonesia, Malaysia, Hong Kong, Macau. I've also traveled a little bit in Europe. So I've traveled to Spain and to France. But I'm hoping to increase that once things settle down with COVID.
 
</strong>Michael Hingson ** 1:01:11
Yeah. Hopefully that will happen sometime in the near future, or at least in the future, but it's so unpredictable still.
 
<strong>Khushboo Chabria ** 1:01:20
Exactly, definitely.
 
</strong>Michael Hingson ** 1:01:23
Well, this has been a heck of a lot of fun. And I've learned a lot I appreciate all that you have had to say. So you haven't written any books or anything yet, your thesis is probably going to be your first major project.
 
<strong>Khushboo Chabria ** 1:01:37
Yes, definitely. I have been published as a poet and a couple of books, but that's not related to this.
 
</strong>Michael Hingson ** 1:01:45
Okay. Well, it's, it's great that you're doing some writing. And that is always exciting to do. Well, if people want to learn more about you, or reach out, if they want to explore neurodiversity pathways, and so on, if you would tell us all about how to contact you and how to learn about the program and so on.
 
<strong>Khushboo Chabria ** 1:02:05
Yeah, definitely. So when this podcast is published, I know you're going to be posting some links on our website, and all of those other things. But if you go to <a href="http://ndpathways.org" rel="nofollow">ndpathways.org</a>. That is our website, all our information is there, our contact information is there as well. You can reach out to me directly, you can connect with me on LinkedIn, I'm happy to answer any questions that you have. And to be able to help you in any way that I
 
</strong>Michael Hingson ** 1:02:36
can. How do people connect with you on LinkedIn,
 
<strong>Khushboo Chabria ** 1:02:40
my LinkedIn profile will also be linked to this podcast, but it is actually just linked <a href="http://in.com" rel="nofollow">in.com</a> and my U R L, let me just pull it up is <a href="http://linkedin.com" rel="nofollow">linkedin.com</a> backslash Khushboo Chabria, which is K h u s h B for boy, o o C a b r i a. And that's my full name after the LinkedIn and the backslash.
 
</strong>Michael Hingson ** 1:03:18
Khushboo. Thank you very much for being here. And I think it's always fun when we get to learn more and new and different things. And we get to explore new ideas, at least to some of us. They're new, but explore ideas and even picking up new things. Even though we may have heard some of it before. There's always new stuff. So thank you for bringing that to all of us.
 
<strong>Khushboo Chabria ** 1:03:46
Thank you so much for having me, Michael, I appreciate you.
 
</strong>Michael Hingson ** 1:03:49
Well, I appreciate you being here. And I hope you enjoyed this out there, please reach out to Khushboo. And also, I'd love to hear from you. Let me know what you thought about this. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. We also really would appreciate a five star review from you wherever you're listening to this podcast. Please do that. Your support is what makes this worthwhile and possible and we love to hear the things you have to say. So we appreciate you doing that. And we hope that you'll be here again next weekend Khushboo you thank you for once more for being here with us today.
 
<strong>Khushboo Chabria ** 1:04:35
Thank you so much for having
 
</strong>Michael Hingson ** 1:04:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Neurodiversity Specialist with Khushboo Chabria</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d5c5c1e4-dc07-46e6-b814-4fddabe70f79.mp3?source=rss&amp;ext=asset.mp3" length="46147572" type="audio/mpeg" />
<itunes:episode>88</itunes:episode>
</item>
<item><title>Episode 87 – Unstoppable Kickass Single Mom with Vanessa Osage</title>
<guid isPermaLink="false">https://pinecast.com/guid/cbe7fa87-48be-4605-99b0-36681128a979</guid>
<pubDate>Tue, 27 Dec 2022 12:04:00 -0000</pubDate>

<itunes:duration>01:08:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/974198c0-2b19-41a0-8527-75de3b0c3335/UM087-Vanessa_Osage-coverart.jpg" />
<description><![CDATA[<p>Curious why that title? Listen in and see. The title was given to Vanessa in 2017 for her work for her social change efforts when she was presented with an award with the same name.</p>
<p>Vanessa now resides in Bellingham, Washington although she was born and raised primarily in the East until she graduated high school.</p>
<p>By choice, she has spent much of her life alone. She has been an avid explorer of life and speaks out when she feels social injustice exists. She is passionate about bringing about social change especially for youth having experienced her own personal challenges in school while growing up.</p>
<p>Vanessa is the author of two books. She will tell us about them Currently she is working on a third book which she would like to see published next year.</p>
<p><strong>About the Guest:</strong>
Her social change memoir, <em>Can’t Stop the Sunrise: Adventures in Healing, Confronting Corruption &amp; the Journey to Institutional Reform</em> earned a 5-Star Review for Politics &amp; Current Events at IndieReader in 2020. Her second book, <em>Sex Education for Girls: A Parent’s Guide,</em> was released in early 2022. Vanessa Osage was celebrated as a “champion of change” by the Boston Herald in 2019 for her daring efforts to advance gender justice institutional reform. She won the Kickass Single Mom award in 2017 for her work in youth empowerment and sexual health. As a Certified Sexuality Educator, she has taught hundreds of young people ages 6 &amp; up, supporting diverse youth and families for over twelve years.</p>
<p>Vanessa Osage has been the founder and leader of two nonprofits, <em>Rooted Emerging,</em> for puberty rites of passage and <em>The Amends Project</em>, to bring healing and transparency to private education through The Justice CORPS Initiative. As an organization leader, she has gathered dozens of people to collaborate for a new vision of positive social change. She hosted over a dozen community events in her hometown of Bellingham, Washington, from 2010-2019. Most beloved was the April Fool’s Day storytelling celebration, <em>Love’s Fool</em>, with tellers ages 22-90 sharing tales of their foibles in early romantic love on stage.</p>
<p>She has been a featured speaker at nearly thirty events and gatherings throughout the Pacific Northwest. Vanessa has also been a guest on eight unique podcasts, a repeat guest on live, CBS-broadcast radio, and a featured entrepreneur on television at BizTV. Her early work as a small town newspaper reporter helped inform her interactions with the media and shape her ability to tell a compelling story. Most recently, she traveled to a Northern California youth organization to speak, provide training, and lead Diversity, Equity, and Inclusion workshops.</p>
<p>Vanessa is also a Certified Professional Coach, CPC, with a private practice consulting and coaching adults in emotional health and personal empowerment for twelve years. Recent offerings include Transforming Conflict, Truth to Empowerment, and The Turning Point Package. Her speaking, coaching, and educational services can all be found at <em>Love &amp; Truth Rising</em>. She is currently working on her third book, an exploration of narrative nonfiction, self-help, nature writing, and diverse voices. It is set for release in late 2023. You can reach Vanessa Osage on LinkedIn, Instagram, or through her author website, <a href="http://vanessaosage.com" rel="nofollow">vanessaosage.com</a></p>
<p>Social Media Links:</p>
<p><a href="https://www.vanessaosage.com" rel="nofollow">Vanessa Osage, author website</a>
<a href="http://www.linkedin.com/in/vanessa-osage" rel="nofollow">LinkedIn</a>
<a href="https://www.instagram.com/vanessaosage/" rel="nofollow">Instagram</a>
<a href="https://www.audible.com/pd/Cant-Stop-the-Sunrise-Audiobook/B08TMB294C?source_code=AUDFPWS0223189MWT-BK-ACX0-233016&amp;ref=acx_bty_BK_ACX0_233016_rh_us" rel="nofollow">Can&amp;#x27;t Stop the Sunrise at Audible</a>
<a href="https://loveandtruthrising.org" rel="nofollow">Love &amp;amp; Truth Rising</a>
<a href="https://loveandtruthrising.org/we-are-the-solid/" rel="nofollow">https://loveandtruthrising.org/we-are-the-solid/</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, here we are once again. And yes, it is time for another episode of unstoppable mindset. And today, we get to interview someone who has some very unique attributes. The most important one it seems to me is that she has been given an award as the kick ass single mom. So we're gonna hear about that she's a professional life coach. She has written two books and is working on another and I'm sure we're going to hear all about that stuff. So Vanessa Osage Welcome to unstoppable mindset.</p>
<p>**Vanessa Osage ** 01:52
Thank you, Michael. It's good to finally be doing this with you.</p>
<p>**Michael Hingson ** 01:55
Yeah, we've been working at this a while haven't we? Yes. Well, let's start it. I love to with just kind of learning about you, early life and all that growing up and anything that you want to tell us about being a kid and any of that kind of stuff.</p>
<p>**Vanessa Osage ** 02:09
So, okay, so I'm 26 years ago, I left the East Coast. So I grew up north of Boston, and kind of a small town, New England. Very Catholic, little town pretty charming. You know, it's very old with a town center and we could walk what, what town? I grew up in Chelmsford, Massachusetts. Okay,</p>
<p>**Michael Hingson ** 02:30
I know where that</p>
<p>**Vanessa Osage ** 02:32
is. All right, people know Lowell. And I was I was born in Concord, which is right by Walden Pond. So that's some historical reference. There</p>
<p>**Michael Hingson ** 02:39
you are. Yeah.</p>
<p>**Vanessa Osage ** 02:41
So I grew up there. I'm one of five kids within six years, which is pretty wild. And I was very much what they call the tomboy, you know? So I was, I feel fortunate to even just generationally that I was I grew up as in a time where like, I spent the bulk of my time outside, like climbing trees playing in the dirt. I had three brothers, so I was skateboard with them and you got to run my hurt. My first love was horses. So I found a way to, you know, be around horses as a young person. And yeah, that was, that was my childhood in New England.</p>
<p>**Michael Hingson ** 03:16
But you don't have that Massachusetts accent.</p>
<p>**Vanessa Osage ** 03:19
I don't. Like I said, it's been 26 years I've been on the West Coast. Now. I live up in Bellingham, Washington near the Canadian border. And my folks were from the south. And so every once in a while, I'll meet someone and they hear a little bit of southern accent. But I have some of the East Coast sensibility. I think a little bit of that, like straight talking. tell it like it is. There are things I try to hold on to from the East Coast. You know,</p>
<p>**Michael Hingson ** 03:44
so do you miss the snow?</p>
<p>**Vanessa Osage ** 03:47
No. Well, we get snow here in balance some</p>
<p>**Michael Hingson ** 03:49
Yeah, that's a bit. Yeah. Yeah.</p>
<p>**Vanessa Osage ** 03:53
I love living here where there's some season, you know, I lived up and down California and, and that got strange to not have the seasonal markers of time. So I like I do like having some season. Definitely.</p>
<p>**Michael Hingson ** 04:05
I like the snow. The ice was more of a challenge after the snow was there and froze just from a walking standpoint, but I love the snow. Yeah, it was it was totally different. For me. I had experienced a little bit of snow in California, but not a lot. And so when I lived in Winthrop mass for three years, and spend time in Boston before them in Back Bay, I did experience a lot of the snow and of course, all the walls of snow part set up along the streets when they were plowing the streets and navigating those. So it was fun, though.</p>
<p>**Vanessa Osage ** 04:43
Yeah, it's a way of life. It's skills that are worth having. For sure.</p>
<p>**Michael Hingson ** 04:46
Yes, absolutely. It's good to have lots of experiences. So you, you went to high school and everything back there and did you go on to college?</p>
<p>**Vanessa Osage ** 04:56
So I had a pretty poignant high school experience and I write about this in my first book can't stop the sunrise. I, you know, I almost ran away when I was nine. And then I brought me back home. And then I almost left when I was 17. And I ultimately decided to stay until I was 18. graduate high school, and then I ran away to California. So I did go to high school in Massachusetts. And right, so all my, my later schooling up and down California, little bit in Oregon as well.</p>
<p>**Michael Hingson ** 05:29
Where did you go to college?</p>
<p>**Vanessa Osage ** 05:31
You want the seven schools?</p>
<p>**Michael Hingson ** 05:34
Whatever you want to say, sorry?</p>
<p>**Vanessa Osage ** 05:37
Yeah, let's see. You're trying to think how much backstory you all want. So it took me 12 years to earn my Bachelor's degree because I spent the bulk of my 20s driving back and forth across the country. And, you know, that story, I won't go into it, because I've told times that other people are curious, you know, it's can't stop the sunrise, it's my memoir, it's in print. It's also an audiobook. So I, the quick version is that I was sent away for speaking up about an obvious injustice. And that was a real turning point in my life, you know, had to call into question the, the right order of adults and right and wrong. And, and so when I left home, it wasn't just the kind of going off to pursue my education. It was like, getting away from my own inner survival. And so I did all this time traveling around the country, back and forth, living out of my car, then to all 48 contiguous states and parts of Canada. And so I had a rhythm where I would pick a town in California that had a junior college, and then stay there, you know, eight, nine months to a couple of semesters, I also paid my own way through college, which was really satisfying. And then I would get the urge and I would just go and travel the country. I'll give you those colleges. So I went to Sierra College and Rocklin, which is north of Sacramento, Ventura College, which is on the coast north of LA, Sierra Ventura, College of the Redwoods in Eureka was where I earned a 50th in social science. I went to Humboldt State University Science and Environmental Resource engineering, I went to the University of Oregon and studied sociology. And then I guess it's six I was I was seven. There's a college and or there was a college called New College of California, in San Francisco. And in this Mission District, they were able to take all of my credits, and let me put some life experience to it. And I got a Bachelors of Arts and Humanities, with gender and ecology being the focus. So that was 12 years, earned and paid by myself, no debt, which is really a nice footing to start on. But I was 30 years old when that degree came in the mail. So it's not the path for everybody. But for me, it was a really sweet balance of like, kind of theoretical study of what the world is, and then real experience and encounter with what I could see of the world. Well, there</p>
<p>**Michael Hingson ** 08:07
doesn't need to be a defining path. You know, it's everyone does things in their own way at their own time. So that certainly sounds like it makes sense to me.</p>
<p>**Vanessa Osage ** 08:16
Okay, yeah, it worked for me. And there was there was value in it, for sure.</p>
<p>**Michael Hingson ** 08:21
Well, so what did you do with all of that, that knowledge? And I mean, the knowledge isn't just what you got in terms of a degree, but you had 12 years with lots of exposure to lots of different things. And I gotta tell you, I'm a little envious, but what did you do with all that knowledge?</p>
<p>**Vanessa Osage ** 08:39
Yeah, you know, it's interesting. There's thing about that concept of being envious, you know, I, I gave myself all the time to see all I needed to see and so what I've done with that knowledge, I was a birth doula in my 20s. So I assisted women in childbirth. And then after I had my own child at 30, I was pregnant when that degree came in the mail. It's kind of cool, good thing that's done. And so I have this vision to do kind of what like a doula program go support for the the puberty and sexual maturity transition. And it wasn't like I sat down and said, I'm going to start a nonprofit. It was more than I had a vision, and I was committed to making it happen. And really, it does correspond to my degree. So I created what became a nonprofit called brooded emerging. And we did puberty, vitae passage programs, just a lot of awareness raising, to like I put on a dozen events and it was really satisfying to gather all these amazing people, you know, therapists and educators and wilderness guides and, and create this experience for young people to bring them from childhood into adolescence with this message of like, you can trust your body you can know your body and, you know, there's a lot to be gained in this time. And so that was a beautiful story. for about a decade, and that was my first nonprofit. And I've also trained as a sexuality educator, and I've taught hundreds of people young and old, and comprehensive sexuality education.</p>
<p>**Michael Hingson ** 10:13
What's been if you were to find that you have one, what would you say your biggest challenge has been? Through the years?</p>
<p>**Vanessa Osage ** 10:22
Yeah, um, I think as I was just saying it, like, that experience of being sent away for speaking up was really a turning point in my life, you know, such a loss to like lose connection and faith in society. And, but I think the bigger thing and because you know, your show has a focus on diversity, equity and inclusion, I do want to speak to this experience, that I'm kind of part of an invisible minority, and that I'm estranged, or what I like to think of is emotionally liberated from my original family. And you don't hear a lot about it, but we're out there. And so I have a colleague in his 70s. And we work together and they use rite of passage programs. He also had this experience, and he later he was actually fostered by the local knock tack knock sack tribe here in Washington. He told me that about one in 10, young people have the experience where neither parents is, you know, reliable or trustworthy enough that a child can, you know, stay at home or stay in relationship. And so yeah, so that's, that's been, it's not so much that it's a challenge in itself. It's, it's a way I moved through the world that as like, like I said, we're kind of invisible, right? Like, I don't have that net, to fall back on. And this has been true from something like 2030 years. So I don't have that to fall back on. And it's also kind of tough, because people assume that I have the majority experience, which is that, you know, part of the family is there. So when things happen, you know, when life experiences or life events come up, people just assume that I have, oh, that you'll do that with your family. And that's hasn't been the right choice for me for a long time.</p>
<p>**Michael Hingson ** 12:15
You said that one in 10, your colleague says one in 10 Children kind of fit somewhere in that mold. Why do you think that is?</p>
<p>**Vanessa Osage ** 12:23
Why do I think it exists? Or why do I think the numbers are what they are? Maybe a little bit of both? Yeah, well, so I think what he talked about, what he and I have talked about is, usually there's some combination of addiction, or mental illness or violence. And, you know, kids get to the point where they just recognize it's not going to be a safe or healthy place for them to grow. And, ya know, it's also, it's, like, if the state doesn't get involved, you've got people who just grow through that, and are in the world and who have adapted to the world without that structure around them. Yeah, you know, people, and I think part of I can say, too, I think part of what that is, is we just have so much that we're recovering from over the generations, you know, you've got wars or racial hostilities, or religious persecution, you like any of these things, that, that people suffer and have to recover from the effects of those into how people can and can't, you know, be in relationship and raise families well, and sometimes those equate to, you know, some limitations within family structures. I do have lots of thoughts about it. So it's not a lot that you don't hear about it a lot. Because it kind of challenges a social structure, which is like, you know, you honor your father and mother, and you'd be a dutiful son or daughter. And, and I think people just don't want to believe that it can go that poorly. And so, in my experience, it's, it's fairly misunderstood. Like, on the one hand, you have people like I've had people say to me, like, oh, well, I, you know, went away to college when I was 17. Or 18, you don't actually don't relate to that, because there's a difference. For me, there's a difference between like, being delivered from one secure structure to another, and then knowing that you have to leave kind of for your own well being and not having something that you can go back to. And then on the other side of it, there's kind of this like, minimizing of that conclusion. Like, oh, come on, it can't be that bad, but that your family, you know, and, and I think the key piece about that, is that, you know, there's something to be said, well, the biological urge to go to a parent for protection and support and nurturance that's really strong, like it's primal. And so, I've met some people who have this life experience. And when someone gets the point where they say like, I actually have to really stat just for my own well being, it's a last resort. You know, I would want people to understand that. And I think there's something to be said for believing kids. And even when kids grow up, right, the Yeah. Experience?</p>
<p>**Michael Hingson ** 15:20
Well, the the concept of family, I think, overall has been accepted as being pretty important. And I'm not hearing you say you disagree with that. But there are times when things may go sideways, and not really be exactly what one would expect a, quote, normal family to be.</p>
<p>**Vanessa Osage ** 15:40
Yeah, I appreciate that. Yeah. I mean, the concept of family is beautiful, and pretty fundamental and huge. And I think because we've got all these generational things that people are, you know, reeling from and recovering from it, there's this opportunity to redefine what that means. Yeah, and I, and I can say to it, because I've put some thought into this is like, there are a lot of rewards in that path, you know, much as it's challenging. And I could name those, just because I know you, I don't know if you got listeners who have this. But yeah, I think the primary one would be like growing through that experience. It's like, I know, I can rely on myself. And I can count on myself to meet my needs and be resourceful. And it does lead to this worldview. Like, it causes me to see the world as a very wide place full of possibility and you know, resourcefulness. And it's a certain stance toward the world, but I think has benefits, right that like, like, I don't look to a small group of known people to, to meet my needs or to feel at home, it's like, it's a much wider gaze. And then also, we have so much choice in who we become. And, like these qualities of reliability, and trustworthiness and loyalty, like, I've chosen to cultivate those in myself. And I get that feedback from the people in my life. And then when I encounter it in the world, it's like I, I know the value of it. And there's beauty in that, right, because I've seen how rare it can be. Yeah. And then it also doesn't like, if I decide somebody's not welcome in my life, it doesn't cancel out the fact that I can hold all kinds of gratitude in my heart for what they were able to give. And, you know, the benefits that I received, you know, even when things weren't quite right. And the last thing, I'm just kind of roll through the top five benefits is that this beautiful thing happens as I get older, right? Like, I'm in my mid 40s. And like, this has been how I moved through the world for about 2030 years. And as I get older, you know, both my parents were living and I keep a distance by necessity and choice. But when I looked to them now, as human beings, it's like, they're not the primary figure. It's like it the way I experience it is, it's kind of like a folding the pages of a coloring book. Like they're a fifth year, but I opened it up. And around them, I see all this context, right? Like, over time, like, oh, look, there's the impact of poverty. Like, there's the impacts of shame over being indigenous. And I see them kind of with my heart, I see them in a, in a bigger picture. Like it doesn't change who they are the choices they made, or how I'm going to relate or not relate. But there's something about what that does to, to my ability to love in all aspects of my life. That's really sweet as I get older.</p>
<p>**Michael Hingson ** 18:53
Do you do you have any interactions with them anymore?</p>
<p>**Vanessa Osage ** 18:56
No, it's my parents now.</p>
<p><strong>Michael Hingson  </strong>18:59
Well, and, you know, you've said a number of things that are really interesting, and that that connect with me, I think probably the most important is in the way I worded is life's an adventure. And we really should take full advantage of what it has to offer. And as you said, the world is a very large place and it opens lots of choices. And we should explore those choices, which for a lot of people doesn't necessarily mean they won't deal with family and they don't go back to family. But if we close ourselves off from opportunities to view other choices and experience things, that's a problem too.</p>
<p>**Vanessa Osage ** 19:42
Yeah, I appreciate that feedback. Right and when I when you said I like It's like chose closing yourself, the risk is closing yourself to the possibility of greater health. You know, like, I think there along the way there there are these trade offs, right, like, do I want security or do I want the past ability of a healthier environment. And as I've gotten older, I've had to keep moving toward the possibility of healthier and there's grief in that, you know, when there's unsteadiness in moments and sadness, or you know, there are all sorts of things. But when you look at the trade offs of the ways to live, you know, the trajectory of my life has pushed me toward always pointing toward health. There's something else that you said that sparked something in me Oh, it's, you know, I think a big part of the way I strive to live, it's like, reminding myself, it's not what you get. And it's not what you encounter, like, like Biden eat corruption at six 916 at my former high school, or, you know, I happen to have parents who struggle in these ways, that it's not what you get, it's what you do with it, you know, and like the what you do with it is, I think, the adventure that you're speaking to.</p>
<p>**Michael Hingson ** 20:51
Right? Yeah. Well, moving, moving, as you said, toward health and in what you view that as being as opposed to security, maybe of a smaller family. It doesn't seem to me that they're mutually exclusive, because opening yourself up to making choices. Yes, there's risk in that. But there are so many more rewards, five open by opening yourself to being able to make choices and exploring new things. Because you learn so much more. Because if you just stick with family, or with a small group of people, let's not just say your family, but a small group of people. And you don't look beyond that. We all miss so much by that happening.</p>
<p>**Vanessa Osage ** 21:44
Yeah, well, sad, right? It's like, the trade off is like going with the known versus moving toward the unknown, right? You're saying? And I? Yeah, and I think that, right, like we were saying the concept of family, and, and home, and connection, like those things can exist in so many beautiful forms. And again, it doesn't cancel out, you know, people who brought me here Are always the people who brought me here, like what they gave is always there. Like, it's this, this, this balance of like, hold, like I said, holding the gratitude in my heart. And what I think I hear you saying is like optimizing the time that we have alive on this in this amazing place, to say like, what, how am I going to craft the life that's possible for me? So yeah,</p>
<p>**Michael Hingson ** 22:34
that's exactly it. I know. I had choices to make growing up. And I had a very loving family and a very supportive family. But yet, coming out of college in 1976, I had the opportunity to accept a job. And literally on one Sunday, fly from Southern California to Boston, where I've never been, never been anywhere close to Boston, fly alone, and essentially start a whole new life with a job that I had no idea exactly what all was going to happen, because it was really defining a new process and a new project that I became a part of, but the value of it was so immense, who could resist even though there were a lot of scary parts to it, just go into a new place. And as I said, getting used to the snow in Boston and experiencing the for the first time when it when it happened, that there were sidewalks that had these mounds of snow or walls of snow along the sides of them between them in the street, and finding that little pathway to then go out into the street and cross the street was fun was an adventure. And it was daunting, but still, I wouldn't trade the experience for the world.</p>
<p>**Vanessa Osage ** 24:04
Yeah, yeah, that's beautiful. Right? But like what it takes to step into the unknown. And I, I, you know, it's this moment of acknowledgement for the courage of the levels of unknown that you navigate, you know, and with the limited sense that you have to write, draw on all this courage to, like, move through spaces that have these phenomena that just make that challenging. Yeah, but the other</p>
<p>**Michael Hingson ** 24:31
part about that is that I had 26 years and eight months, if you will, before or seven months before taking that step, to learn the tools, the techniques and the processes that helped me make that step successfully. So it wasn't such a risk. Because I had already learned the tools that allowed me to be able to do that. Whether I was doing work, close to home, or 3000 miles away, and I think that's really the important part about it is that we need to recognize this the tools that we learned and how we learned to put those tools to use. So in a sense, it wasn't nearly the risk that it could have been. Because it didn't matter whether I needed to cross the street in Irvine, California, or Boston, Massachusetts, and more was an issue of putting the tools to use calming down, stepping back, and recognizing that, Hey, how is it really so much different here? Other than a lot of people said that the people who drive in Boston and Massachusetts are as crazy as the people out here, which is probably more true today than it used to be.</p>
<p>**Vanessa Osage ** 25:50
Wow. Yeah. I mean, it's been, it's beautiful. But I hear you saying is like, there's almost this template that you reinforce in yourself when you're navigating the unknown. And, like the lived experience of taking a moving through the unknown can be applied in other places that sound like what you're speaking to,</p>
<p>**Michael Hingson ** 26:12
whether you're living in one place, or that you're used to or another place, what's the difference of the two, you're used to one and not the other? But you also had to get used to that place originally. So is it really all that different if we remember and learn and use the techniques that we have gathered along the way?</p>
<p>**Vanessa Osage ** 26:33
Yeah. Yeah. And that's a positive reinforcement, right? You, you figure it out something once you navigate in the unknown. And so, right, it can be done again, and again. And again.</p>
<p>**Michael Hingson ** 26:46
Yeah, that's nice, all that magical. It doesn't mean that there aren't challenges. But it isn't all that magical. If you remember, you've already been through those challenges, and you can move on. Right? Well, in your life today, what is the one thing that maybe you're kind of the most proud of accomplishing to date?</p>
<p>**Vanessa Osage ** 27:09
Yeah, I know, I went, the first things that come to mind have to do with character, you know, I just pay a lot of attention to the choice in what we cultivate. And I think what I'm most proud of, is that I've become somebody who's, you know, solid and loving and uplifting to so many people in my life, and that my life has so much loved in it. I mean, it's probably the primary one. And, you know, there's, I have all this energy and excitement for what I'm still wanting to accomplish. And I feel satisfied that they've been able to pull so many amazing people together, and create a structure for ways that we can make the world better together. And that's been a satisfying accomplishment. I also get a lot of good feedback that the books that I've written, just help people so much, like inspire them and affirm them. And so it's sweet to know that something that I've devoted time and energy into, continues to, yeah, positively impact people. That's, that's sort of the secondary accomplishment.</p>
<p>**Michael Hingson ** 28:14
Well, you say you've brought a lot of people together. Tell me more about that. What what does that mean?</p>
<p>**Vanessa Osage ** 28:20
Yeah, that first nonprofit with the puberty rites of passage? No, I had a girls program and a boys program. And all of these events are all for youth empowerment and sexual health. And so it would mean like, yeah, it would mean collaboration and creating offerings. And, you know, and then just kind of some board meeting discussions about how can we improve this aspect of life for young people. So we're just gonna get that there was about a decade that I think about that. And I, as I reflect over it quickly, I just see all like the incredible strength and heart and the people that came together and that I was able to create this outlet for doing something with that is satisfying. And then second, I also founded the amends project for reform and private education. And it has waves to it like, and who knows what, I'm in this nice place of release of like, I don't know exactly what the future holds with that work. But when I reengaged, that in 2016 1718, people from around the country reached out and were so happy that I was no kind of naming the unspoken truth that there was all this energy, they want to contribute to making things better. And I was able to create this initiative for transparency and oversight. And yeah, I think be the spokesperson for what's possible as far as transforming systems. And even if you know the initiative isn't running fully, it's like just being able to craft a solution and let people contribute to that the hope that gives This is something that I'm glad to have, you know, made possible for people to use.</p>
<p>**Michael Hingson ** 30:05
Can you tell us a little bit more about the initiative, what it is and what you do or what you did with it?</p>
<p>**Vanessa Osage ** 30:12
Yeah. So I want to be succinct as well, is that, you know, the Boston Globe revealed in 2016, that there have been hundreds 1000s Most likely, you know, just these abuses of young people, by staff AND, and OR clergy in the church, right, like the Boston Globe in 2001, expose the Catholic Church for all this abuse of children by authority figures. And then in a similar vein, I guess this knows a better word. But in a similar power structure, I think, elite boarding high schools, you know, we're kind of abusing the same dynamic with young people. And so is this intricate system, you know, people staying silent and wanting to get the rewards of belonging, and, you know, affluence, and in the case of elite high schools. And so the issue really was that it wasn't just the people were doing this abuse of young people, it was that there was all this strange pressure to be silent. And, you know, that was the thing I was sent away for was when the when that popped up at my high school, and I said, Well, this is wrong, of course, you know, something has to be done. They didn't want that. Right. Like, they wanted me to just be quiet about what I'd seen, and I wasn't willing. So they, again, can't stop sunrise, the whole story, the initiative has to do with creating a group of people to receive those reports that aren't the police, because the police are scaring, but you know, generally to young people, and especially to people of color, you know, it's like we've seen that that's just, it's a space, that's hard for a young person to bring vulnerable information to, right. So if you only have the police, and or the staff and faculty of these schools, as people to receive information, when the kids are probably unlikely to go to them, right. Like if your options are police or your teacher, you're probably going to choose your friend or nothing, or your parents if you've got that backup. And so the initiative is called the Justice Corps, the committee to oversee the rights and protections of students and the model is, and people can go to the amends project by to the justice corps initiative. But the idea is to create this other entity of volunteer non affiliated adults who are trained in you know, mandated reporting, to just track and receive these reports not to judge right or wrong, or this happened or doesn't didn't happen. But just to create this database of like, this is the information that we're gathering of what young people are saying, and, and let that be accessible to parents, when they're choosing whether or not to send their kids to these schools. There's so much I can say about it, I presented it to the association of Title Nine Administrators Conference in 2020. And I think what's happened so far is I just spent the past year consulting with a school in the Bay Area, because they were reckoning with, you know, a young person who had grown up with that experience and was coming back for legal action, or restorative action. So I worked with them for a year, and I just flew down there to do professional development with their staff and faculty, to talk to parents, and then to also work with students, because I've been a sexuality educator. I've opened that door for that it was beautiful work, you know, they've really met this with a lot more courage and honesty than any school I've seen so far. And I had a lot of collaboration with the press in 2018, back East. So it had some exposure. But I worked with them for a year and then got to go down there just recently did a dei assessment, diversity, equity inclusion assessment at the school as far as safety for, you know, equality and the rights of young people. And I left the door open for them, you know, it's like is this if this is a model you want to take on? I'm here. And I think pushing too hard, has not been a way that I want to proceed. And we'll see it tends to go in waves, right, like waves of reckoning. So hopefully that gives you kind of an overview and a sense of how I've tried to channel that into something more positive.</p>
<p>**Michael Hingson ** 34:29
Can you or would you give us a story of maybe someplace where the database really helped resolve or deal with an issue, you know, you you're keeping a database, and that's great, but what is it done? So what's the story where it really was very successful in your eyes?</p>
<p>**Vanessa Osage ** 34:52
I wish I had that story. I'm not quite there yet. So really, what I'm asking schools to do is take a huge step. and no one has officially taken the step yet. And so what it could, what I see being possible is that it's basically an acknowledgement of like, Hey, this is a problem. And it's been a problem across the country for decades. I mean, yeah, I give a lot of credit to the internet for making what was hidden, no longer hidden. But the idea would be that a school instead of trying to keep things quiet, and brushed, you know, confidentiality agreements, and all of these moves that lawyers especially will encourage a school to do to keep themselves safe, to keep the institution safe. But instead of doing that, they make it available for public review, not just whether it happens, but what the response is. So, yeah, I look forward to the day when I can tell you that story. But yeah,</p>
<p>**Michael Hingson ** 35:54
let me ask the question in a slightly different way, because I would think you have some of this, do you have any stories of where say a parent used your database and made some decision that they really, then were very positive about because they made the decision that history proved them? Right, because they made the decision using your database? Maybe you don't hear those? I'm just curious.</p>
<p>**Vanessa Osage ** 36:20
Yeah, yeah. And again, I think close, you know, like, if you look at that process, say like phase one of the process is, bring, like, in the amends project has got the three steps like bring the truth to light, hold leaders accountable, enact lasting positive change, I was really engaged with this, you know, 2016, to 19. And so, if the first step is bring the truth to light, and reveal what's really happening, can't stop the sunrise has a number of stories. Of course, my former high school, Lawrence Academy in Groton, Massachusetts, is the one that I've gotten most insight with, and most engagement, you know, trying and doing, like the first phase one, bring the truth to light kind of reveal what everybody's work to keep hidden. There was a lot of revelation of things happening there. And a mom. So when the, you know, it reengaged in the school offered kind of this this thing, too, because it's such a long story, I chose instead of suing my former high school for $2 million, they wanted me to agree, they basically said, we didn't do anything wrong, and you can't talk about it. But we can settle this in court. And that wasn't acceptable to me, because that only reinforces the problem. So because I wasn't willing to take that route with them. I then went to the press. And what was really sweet was one, here's the maybe the the kind of story you're you're requesting is it was a long and difficult road because they really didn't want they wanted to invalidate everything I was saying because it pointed to a really pleasant truth about how things happen there. So I got an anonymous letter in the mail, and it's 2019 from a mother and her children, I think either were almost graduating or had graduated high school. And she basically wanted to thank me like they had been trying to get the Lowell sun, that paper near the Boston Globe. They were trying to get the little sun to expose this pay attention to it. But they weren't going to put their names on it. So the sun didn't print anything. And so she Yeah, she wrote to me say how grateful she was that I was one that I wasn't willing to be bought by the system that silences people, and that I was willing to speak out and try to make things better for young people. So there were there were a number of those people. When I went had that article in the little sun in 2018. I was amazed at the way people found me. Like even with the last I'm not putting this petition I had created. People just found me through my first nonprofit, and we're so eager to have that relief of like, oh, you're saying that truth that they tried to bully us into keeping quiet. So you know, whether they chose to send their kids to school or not, or that that still kind of played out with this, but it's really, it's really energizing for people when someone names the formerly unspeakable and I got to witness a lot of that really, back then.</p>
<p>**Michael Hingson ** 39:31
And that's what I was asking about. You you've had and seen those experiences and that's my point is that people value what you did. Well, your first nonprofit, is that still going on?</p>
<p>**Vanessa Osage ** 39:47
No, I essentially it kind of had a natural it was tapering off. And so 2019 was the switching year, like read it emerging my first one you know I let that go slowly. And then 2019, I filed articles of incorporation for the immense project to be a Washington State, nonprofit. So I basically said wanted to be other.</p>
<p>**Michael Hingson ** 40:13
So you did that in 2019. And, and you're, you're keeping busy with that,</p>
<p>**Vanessa Osage ** 40:20
you know, it's kind of an evolving process. So 2019 I was doing that I presented in 2022, the title nine folks. And then, you know, pandemic, march 2020. And there was always that question of, you know, there's that for me, that was the balance because I wasn't fully funded. It's like, how do I support myself and contribute to this work? That's, you know, what parents called? Oh, hey, Michael, I gotta tell you and your listeners. It actually just started snowing here in Bellingham right now.</p>
<p>**Michael Hingson ** 40:50
There we go. We have snow in Victorville, but they're saying we're gonna get some, we probably won't get snow in Victorville, but we will get rain later in the week. So thanks for sending it down this way when you're done with it.</p>
<p>**Vanessa Osage ** 41:04
Yeah, it'll warm up in California. I just view out my office window. I was like, wait, no. Um, yeah, so the pandemic early 2020. I was just kind of like, go no, and go on how do I get this initiative going, and allies and, and then everything got quiet. And it was such a blessing. Because I've always been a writer first and foremost, you know, like, I was 10 years old. And it was like, this way of life. For me, it was a lot of it was a lot of things, what kept my inner world healthy and alive as a young person, to the pandemic shut everything down. And what, march 23, I think Washington did stay home stay safe. And then I, it was so clear to me what to do, like I had a position disappear. And so by April 1, I was writing full time. And I wrote my memoir can't stop the sunrise in about six months. And it was really a chance to like pause and say, like, Okay, what is the long history of this issue? I want to get a record of everything I've been doing, because I was so engaged, you know, just interacting with the school and lawyers and not lawyers. And so I had the book, ready in time for my presentation to the title nine minutes, administrators. In October, it was a whirlwind. But it taught me that I can really hunker down and write a book. And it's been a really powerful tool to keep that message spreading. And yeah,</p>
<p>**Michael Hingson ** 42:30
did you did you publish the book yourself? Or did you find a publisher?</p>
<p>**Vanessa Osage ** 42:34
So especially for two reasons, I so here's the truth, stone and feather press is my publishing company. I have all these businesses, so I just, you know, added a training stone and feather press and it's got, you know, a mission about advancing human and civil rights through powerful storytelling. So I could publish books through there if I choose to now. But uh, you know, I, I had had so much experience people trying to keep me quiet and not say things and I didn't want I was I was ready to take all of the risk. And I mean, ultimately, some reward. Yeah, I talked to my attorney friend, a guy who went to high school with me. And I was like, hey, people are telling me to be careful that I don't get sued, you know? And he was like, Well, here's the thing. You know, the ultimate defense of libel is the truth, you know. And so he read the book, he was one of my six readers to review it. And he was like, you know, if they try to sue you. So he's basically said, because they have done all these really terrible things to try to get me to go away, which is sort of a decade's old dynamic with my former high school, unfortunately. He's like, if they sue you for anything you put in your book, you just countersue them for all the things that they've done in the last two years. You know, and I don't, I don't like seeing the world through that lens. But I was willing to, you know, it was it was very much worth doing. And it was satisfying because I got in the reader gave it a five star review for politics and current events. And then recording the audio book was really satisfying. Yeah, so my first book was essentially through my publishing company.</p>
<p>**Michael Hingson ** 44:15
So I'm, I'm presuming maybe I shouldn't but they didn't sue you.</p>
<p>**Vanessa Osage ** 44:22
Not yet. No, I'm just kidding. No, they have not.</p>
<p>**Michael Hingson ** 44:25
And what's happened as a result of publishing the book and concerning them? Well, you're aware.</p>
<p>**Vanessa Osage ** 44:34
Yeah, I think I still feel a heavy heartedness if like, I wish I had anything close to positive to say about how they handled me. Sure. So I sent a copy of the book to the current headmaster, you know, and I do reveal in the book something that he worked really hard that he would also like to keep quiet. You know, I think that's why I so value characters like I've watched too many adults. Opt for I don't know Comfort over character. I sent a copy of anyway, I sent a copy to him. And so I just wanted you to see this, you know, and here's to a brighter future and no comment. The sad thing I can share, you know, as reminded of this when I went to that school in the San Francisco area recently, because I tried my former school that tried to arrest me on campus when I went to open house, just really absurd. And you know, the stories then can't stop the sunrise. My 25th reunion came up during pandemic, and all of these former students had been reengaged, right, because I was working with the press, and they wanted to see some accountability and positive response. So the tragic thing to me is that all these former classmates of mine tried to get me invited, everybody gets an invitations to a reunion. But even despite the efforts of at least two of my former classmates, I never got an invitation to my high school reunion. Just all these ways, and I the thing is, I actually know it's not specifically personal, you know, it's what I recommend, like I represent the person who's not willing to be quiet about what they do that harms young people, because I don't I'm not looking for what they're offering, you know, like, anyway, yeah, I don't have anything positive to report there. But the future is open. You know, like, I don't know what that looks like. I always hold an open heart, for there might come a day when there's acknowledgement, I let go of any money. You know, I just I like, there are ways to make things right, that don't involve me sacrificing my dignity. And if if one of those pops up down the line, like, may we walk it, you know, but I've just had to say like, there are ways for me to focus on positive change that don't hinge on them doing the right thing. So</p>
<p>**Michael Hingson ** 46:56
ultimately, you don't have control over what they do. That's their choice or their choices. How do you keep from becoming bitter, though, when you don't see acknowledgement about? What, what they they haven't done to address anything?</p>
<p>**Vanessa Osage ** 47:15
Yeah, that's a great question. Um, so a couple of things, you know, I was, in preparing for this, I was reminded of this kind of life philosophy that I laid out five years ago, which is before all of these things. reengaged in 2016, that wasn't five years ago, I don't think. But some years ago, I laid out a personal philosophy, and three points. The first one is to embody health, you know, everything starts with that. And I'm sure when I put your question through that filter, like, hearing about how it's impacting me, and who I become, is really one of those screens. Anyway, the first piece is embody health, the second one is love better. And, you know, it's kind of uncomfortable looking at them through that lens. But I think a way is sort of like, okay, this is the severe limitation that they're still operating under. And I think loving well, is to say, like, you are firmly planted in that limitation. And I see that that's where you are, and letting go kind of what you were just saying. The third piece, I think more directly applies to this. And to any social justice work that I engage in, is to create meaningful beauty. Like, these are the three things I strive for in my life, and body health, love better, there's always a way to love better, and create meaningful beauty. So I can create something meaningful in social justice work, which is how I look at this kind of institutional reform. If I'd let go of the beauty part, I run the risk, like you're saying, of, you know, meeting, what the staying with the same, right they handle me with disdain, because I an out of the pale of, of their world and how things work. And if I respond with disdain, then I'm not creating meaningful beauty. I'm creating potentially meaningful disdain, you know, and it is a challenge, right? Because</p>
<p>**Michael Hingson ** 49:15
and it's a health issue too. Because if you're meeting with disdain and anger, that hurts you.</p>
<p>**Vanessa Osage ** 49:23
Yeah, it's a journey, you know. And I think as a woman, in my experience, anger can be very chastise and women. And there's a function for that, like, I have a lot of reverence for, for anger, and it has a powerful place in my life. And I see it as like, it's the energy to do what you need to do to honor to protect what's important to you, you know, so I always leave a place for anger. But when it goes to bitterness, or a certain darkness, yeah, definitely have to watch for that. And then it kind of comes back Yeah, like you're saying comes back to embody how? So yeah, how do I not stay fitter? And I think panning back, you know, and spending more time with the school on the west coast and collaborating with people who do have willingness to look with honesty and, and humanity at the situation like that's been really healing for me as well. It's like, there are different ways for institutions to respond. I'd rather put my energy into working with this other school that I had no connection with prior. And she found me because of the headmaster found me because of an article I had written. But yeah, it's it's a discipline that you have to watch. And those three criteria at help, you know, keep me on track.</p>
<p>**Michael Hingson ** 50:45
Do you find that schools are more open? And less like the schools that you went to in the east? Do you find them more open in the west at all? Or do you think it's pervasive all over?</p>
<p>**Vanessa Osage ** 51:00
I'm smoking because, you know, just so much of my life, like more of my life is on the west coast now on the East Coast. And I do, I've done so much contemplation on, you know, the East Coast versus West Coast. And open mindedness would be something I definitely place on the west, on the west coast side of strength. The sad truth is that the issue is nationwide, you know, and I think international as well, I had an interview with a gentleman in the UK years ago. And so the issue, the West Coast isn't immune to the issue, as the tragedy of it, right. The response? You know, yeah, I mean, my data set is small, you know, like, I have a number of East Coast schools. And then, you know, my book is one of the three books about the whole boarding school, they all came out around the same time to Lacey Crawford wrote a book about a school in New Hampshire. So just, you know, 2030 minutes in my school. Anyway, I believe the West Coast has a lot more open mindedness. And I could say, you know, I have all thought all sorts of thoughts about why we just the spread of puritanical ethos on the in New England, and even how sexuality is regarded in the Northeast versus how it's regarded on the west coast. So yeah, yeah. I've just had the one school that reached out to me for help in San Francisco, but so it's not a whole lot to go on. But yeah, given my East Coast, West Coast life experience. Sure.</p>
<p>**Michael Hingson ** 52:40
It seems to me that perhaps one of the reasons for your perception is that things are so much newer out here, and maybe haven't, or didn't get the opportunity, if you could put it that way to settle into such rigid kinds of things that we find on the East Coast. And I've seen some of that too, in different ways. There are some things that I see that are the same in terms of some attitudes, the attitudes about blindness that people have run the course from positive to not, and it goes all over the country all over the world. But I think a lot of things are a little bit more open out here, because they're newer, that is the whole institution system is newer. Maybe that helps. I don't know.</p>
<p>**Vanessa Osage ** 53:37
Yeah, I think there's definitely something to that, you know, and the part of me, that's part indigenous has to say like, well, the, you know, the United States of America experiment is newer. And, but yeah, I think also, like somebody was saying, This, to me is like, the, the seller, you know, the European colonial settlers on the West Coast are also the ones that were, you know, they were pioneers that thought out this mythological wilderness. And so, you know, it's not that many generations ago. Yeah. So, it is totally intriguing to me, and I'm appreciating that right? You have the California and the Boston perception as well. And, yeah, I lived in California for seven years, up and down. And so yeah, those are some pretty stark cultural contrasts there, you know, even though it's still the United States, there's a lot to be said.</p>
<p>**Michael Hingson ** 54:30
And unfortunately, we do have some cultural perceptual racial kinds of issues that that do go across the board, which is unfortunate. And we need to, to deal with that. Maybe one of the advantages of technology, social media, or, or at least the electronic media is that over time, more of the challenges will come to light. So that people People will learn to deal with them.</p>
<p>**Vanessa Osage ** 55:02
Absolutely. Yeah, you know, I was a late adopter, your all things technological I and I didn't foresee how grateful I would be to the internet for, you know, bringing things out of the shadows that really need to be aired. So yeah, I absolutely agree. Does that?</p>
<p>**Michael Hingson ** 55:21
Well, I've always regarded the internet as a treasure trove. And I understand there are lots of issues with different parts of the internet. And there are a lot of things that are not so good. But overall, such a tremendous way to get access to so much valuable information and what a great learning experience it is. Which is kind of hard to beat. Yeah. So tell me about your second book.</p>
<p>**Vanessa Osage ** 55:54
So that was really sweet. I got an email one day out of the blue, I was getting all this great press, we can't stop the sunrise and I got an email from Callisto media, saying, you know, we're really impressed with your work with sexual health and young people. And would you write a book for us, you know, and at first, I was like, Is this for you? And yes, it is, you know, they have their Rock Ridge press, which released some great books about sexuality. And so it was I it's just a rhythm. So pretty quickly, I, you know, did that contract with them. And sex education for girls, a parent's guide, is a lot shorter than my memoir. But you know, a very practical book that I looked over their outline, and just realized, you know, how culturally inclusive and you know, open minded, we're saying, the content they needed me to create was, so I was happy to work with them on that. And a similar timeline, like, we got that book out, and about six months, maybe seven months with a chapter added. So that came out in early 2022. And that's been really sweet, too. For me, it was kind of a retrospective of a decade of sexual health work, you know? Yeah, just to kind of put everything I gathered from working with young people and families into it an accessible little guide, kind of as I move away from sexual health work was, was really sweet. So yeah,</p>
<p>**Michael Hingson ** 57:21
that's yes. Is that going to be an audiobook to?</p>
<p>**Vanessa Osage ** 57:25
They have not asked. And I can almost see why they really try to make the format accessible for parents, you know, lots of little paragraphs. And so yeah, it hasn't come up. I believe it's an ebook. So yep. But</p>
<p>**Michael Hingson ** 57:40
well, ebooks may or may not be accessible, which is kind of the reason I asked. And so just to formally put it in so, so worth exploring, well, what did you write when you were 10 years old, by the way?</p>
<p>**Vanessa Osage ** 57:54
I remember this so well, um, I talked about it in an article. But it was just so sweet. So out, we're sort of in the 80s. And I write, like I said, I loved horses. So I found this horse barn, I could ride my bike to and make money, you know, cleaning out the stalls, and I came home from the horse barn, and I had a little blue typewriter. So I set it up in front of my window, and just really wrote about my day, and I got to this really calm and meditative place. And, you know, it wasn't like I wrote anything profound, right? But it was, there was something profound in the experience that I could go quiet and let something come through me, and just capture my experience in a way that I could then look at it and make sense of the world. And, yeah, it was like, this huge door opening for me. And so it was really thrilling to discover that outlet at that age.</p>
<p>**Michael Hingson ** 58:51
So what are you doing? Now? You're obviously you have amens and so on, but what are what are the things are you doing? I know, you've talked about coaching and so on. So tell us a little bit about that.</p>
<p>**Vanessa Osage ** 59:02
Yeah, the coaching turn page on my big notebook here. The, the coaching has been a really sweet part of my professional work because it just kind of grew naturally, like putting on events and programs and being the spokesperson and people would come to me, you know, for support. So at love and truth rising, I have a number of coaching packages. I put together one and transforming conflict, just like I see how important it is for people on the one on one scale to have skills to you know, meet each other in a restorative way. So working with people and in their intimate relationships and how they do conflict and personal empowerment. So it's been a nice stream throughout my work just getting to work with people one on one and I do have space now for one, maybe two new coaching clients. So that's how you know that's has stayed with me for about a decade and I got certified as a Professional coat in 2018 because I was working with so many adults one on one. So that's there. And, yeah, I'm letting the immense project, like I said, kind of rests after this wave and seeing who comes toward me now to adopt that initiative goes, Yeah, and you know what you're talking about, like, staying unstoppable. I think a big part of it for me is like, in, I have this appreciation for like in the cycle of creating something meaningful, like, uncertainty and doubt. I just accept that that's part of it. And they don't let that stop me. But yeah, just also trusting that like, there are moments when it's, it's healthier to step back and see what, what was vibrant. So did you want me to talk about my, my next book? Well, I</p>
<p>**Michael Hingson ** 1:00:57
was just going to ask you about that. Yeah. So you're gonna do more writing?</p>
<p>**Vanessa Osage ** 1:01:01
Yeah, I'm, I'm kind of on a rhythm now that it's not quite once a year, right. It was 2020 I released can stop the sunrise, and then by 2022, sex education for girls a parent's guide. And yeah, it's really sweet for me. So a couple of people in my life. Were basically like, you know, they love the travel riding and can't stop sunrise and some person I had an interview with was like, you know, I think there's another book in there. And so yeah, I was on a run one morning with the dog. And all of a sudden, this whole concept started coming to me. And so I ran home work quickly, and got out my notebook. And I've just, I've done so much moving in my life, both like the traveling and then I just moved residences a lot, a lot. That's part of how I keep my priorities where I want them. Yeah, so this, I decided October 1, I think it was to just meet that book and give it when I can to bring it into being. So. Yeah, so part of what are you know, I'll say for your listeners, I want to tell you, but I think you found me on LinkedIn. Right? Correct. Right. Yeah. Which is still my favorite social media, just a little plug for LinkedIn. And so yeah, I I realized, like, I've done essentially the self publishing route, you know, and then I did contract book writing for a publishing company. And I'm ready to go the traditional publishing route and work with an agent and a publisher. So I learned about making a book proposal and he didn't need and so yeah, I was I october first settled in to, to that. And then just last week, I think it was just last week. I sent off a 58 page book proposal to my top 10. Agents. Yeah, I'm excited to see, you know, who, who will take the bait and I don't know how quickly this conversation goes live. But yeah, I'm looking for the right person to bring that message.</p>
<p>**Michael Hingson ** 1:03:04
Well, and then the spirit of John Steinbeck maybe you should call the book travels with Vanessa. I mean, travels with Charlie worked really well. Nothing wrong with if it worked once, they'll love it the second time. I don't know that I've ever read travels with Charlie. It's about John Steinbeck traveling across the country with his dog.</p>
<p>**Vanessa Osage ** 1:03:23
Oh, my goodness. I never even heard of that one. Well, there you go.</p>
<p>**Michael Hingson ** 1:03:26
So okay, we do to read.</p>
<p>**Vanessa Osage ** 1:03:30
Yeah. Oh, did you? Okay, no, go ahead. I was just to say if it's not just a book about my travel, writing, but it's really that I've got this unique way of seeing the world through the different kinds of motion. So I understand. Yeah, so it's like, it's narrative nonfiction, and self help, and nature writing. So I use like metaphor in nature, about the different ways we move. And then I'm gonna gather diverse voices. So basically, stories from people around the country about times that they've moved in similar ways. And, yeah, it's really this framework for seeing how we move and how we can, you know, individually and collectively evolve through that framework.</p>
<p>**Michael Hingson ** 1:04:13
Well, cool. Well, if people want to reach out to you and learn more about what you're doing, and maybe we'll even help find an agent or something. Who knows. So how can they how can they reach out to you? Can you give us info about that?</p>
<p>**Vanessa Osage ** 1:04:28
Yeah, thanks for asking. Again, LinkedIn is my favorite. A little note about why folks want to connect is always useful. I do have Instagram. So people want kind of like a more casual, private message there. And then I definitely welcome email. So hello, Vanessa <a href="http://Osage.com" rel="nofollow">Osage.com</a>. That's my author website. People can.</p>
<p>**Michael Hingson ** 1:04:50
Vanessa Osage has spelled is</p>
<p>**Vanessa Osage ** 1:04:52
So Vanessa is V A N E S S A and then Osage is O s a g e, and then you go Calm. Yep. Great. Yeah. Always happy to hear from your listeners.</p>
<p>**Michael Hingson ** 1:05:04
And what's your your name on LinkedIn? How will they find you to search for wouldn't Vanessa Osage? Yeah, I'm the only one. Cool. Yeah. Well, I really appreciate you coming on with us today and being here. And now we should let you go enjoy the snow. Yes, that's important to be able to do that. But I hope people enjoy what we all got a chance to talk about today, I found it very insightful and valuable. And I am sure that our listeners will as well. So I want to thank you for that. And if any of you have comments, I would love to hear from you. As usual, you can reach me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or, you can go to our podcast page, which is www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. We'd love to hear from you. Please give us a five star rating when you have the opportunity to listen to this. And I will, as I always do, say, tell you that your ratings are so vital and so important. But your comments are as well, your reviews your thoughts, we want to hear those. And Vanessa, you and anyone listening if you can think of anyone else that you think we ought to have on unstoppable mindset as a guest. I would appreciate hearing from you and we'll talk with them and work it out. But I really love to hear what people say. So thanks very much. Wherever you're listening, and Vanessa, one last time, thank you for you being here today and for all the things that you taught us. Thank you so much for having me. Glad you could do that</p>
<p>**Michael Hingson ** 1:06:50
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Kickass Single Mom with Vanessa Osage</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cbe7fa87-48be-4605-99b0-36681128a979.mp3?source=rss&amp;ext=asset.mp3" length="44884908" type="audio/mpeg" />
<itunes:episode>87</itunes:episode>
</item>
<item><title>Episode 86 – Unstoppable Physician and Naturopath with Dr. Christine Sauer</title>
<guid isPermaLink="false">https://pinecast.com/guid/dc1aa172-3187-4016-a58d-697a5c27f71e</guid>
<pubDate>Fri, 23 Dec 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:04:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/dfd9c6d6-2ec2-418c-ae3c-258c0af55516/UM086-Christine_Sauer-coverart.jpg" />
<description><![CDATA[<p>This is the 86th episode of Unstoppable Mindset. I am constantly amazed and inspired when I interview guests who describe how their lives began in some sort of “normal way” and then something came along that changed their lives, their points of view, and possibly even their career objectives. The most inspirational thing of all with these people is that they found something inside of themselves that helped them move on from challenges and showed that they are, yes, unstoppable.
 
Dr. Christine Sauer is such a person. Christine was born and raised in Germany. She was trained as a physician and worked as such until chronic back pain and depression forced her to step back and even be committed to a psychiatric ward for four weeks. As she tells us her story this week you will discover how she decided to, if you will, be unstoppable and move on.
 
Today, Dr. Christine works as a Holistic Mental Health and Brain Health Professional, Coach, Educator, and Consultant. She will tell us how she has invoked the concept of “Sparkle” to help clients overcome their own life challenges. She will tell us about her views of depression and mental health and she gives us ideas we can put to use in our own lives. She has written books and courses to help others as you will discover if you visit her website.
 
 
<strong>About the Guest:</strong>
Dr. Christine Sauer is a German-trained physician and naturopath, working as a Holistic Mental Health and Brain Health Professional, Coach, Educator, and Consultant.
 
After major struggles with chronic pain and chronic depression over 20 years ago, and only getting partial relief from the medical system, she made the decision to change. She applied all she knew to herself and developed the SPARKLE System for depression recovery. After helping herself to fully recover from depression, Dr. Christine now uses this system to help her clients to recover their own sparkle.
 
As &quot;The Doctor Who KNOWS How You Feel&quot; she now helps others overcome chronic depression and to “sparkle”. Her clients value the deep personal connection she forms with them as well the practical strategies, vast knowledge, and her sense of humor.
 
She is the founder of DocChristine Coaching Inc. and the “Recover Your Sparkle” System and Program, a Simple, yet sophisticated way to recover from chronic depression around all 5 Dimensions of Health and live a fulfilled, meaningful life full of passion and purpose.
 
She writes and teaches about Practical, Proven Strategies for Depression Recovery.
 
As a multiple bestselling author and an engaging, inspirational, and entertaining speaker and TEDx speaker, Dr. Christine has appeared on many stages, video shows, and her own webinars and videos.
 
<strong>How to connect with Dr.Christine:</strong>
 
Main Website: <a href="https://DocChristine.com" rel="nofollow">https://DocChristine.com</a>
 
Join our FREE Facebook Community: <a href="https://www.facebook.com/groups/sparklesformentalhealth" rel="nofollow">https://www.facebook.com/groups/sparklesformentalhealth</a>
 
FREE Gratitude Journal: <a href="https://docchristine.com/gratitude-journal" rel="nofollow">https://docchristine.com/gratitude-journal</a>
 
FREE Whitepaper: Why am I Feeling so Bad? (The 7 Surprising Truths about Depression That Most Experts Will Never Tell You!)
<a href="https://docchristine.com/why/" rel="nofollow">https://docchristine.com/why/</a>
Free SPARKLE-Strategy-Session: <a href="https://calendly.com/docchristine/sparkle" rel="nofollow">https://calendly.com/docchristine/sparkle</a>
LinkedIn Profile: <a href="https://www.linkedin.com/in/drchristinesauer/" rel="nofollow">https://www.linkedin.com/in/drchristinesauer/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe to your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, guess what? It's time again, for unstoppable mindset. And today we get to speak with Dr. Christine Sauer about her life, her experiences, what she's doing, and all sorts of stuff. So I hope that you will enjoy it. I had a conversation with her and found it very inspirational. And now we get to expand on all of that and inspire all of you as well, I hope and certainly give you some information that will be invaluable. So, Dr. Christine, welcome to unstoppable mindset. How are you?
 
<strong>Dr. Christine Sauer ** 01:53
I'm doing well. Hello, Michael. And I'm so honored to be on your unstoppable podcast show because I realize how unstoppable you really are after I talked with you last time. And it is an honor to be in the same virtual room with you.
 
</strong>Michael Hingson ** 02:11
Oh my gosh. I didn't even pay her to say that. Well, why don't we start by you? Why don't we start a little bit by you telling me some about your life growing up and where you came from? I'd love to start with that. Because it certainly gives us places to go from there. So tell us about you.
 
<strong>Dr. Christine Sauer ** 02:30
I like what in South southwestern Germany and a typical small suburb in a middle class family. Parents were very science oriented. So I grew up wanting to be a doctor, which was my passion and still is. So I was fortunate I had to give to actually do it. And I was accepted to medical school became a physician, and a naturopath had children early and married early. wasn't a good idea. But at the time, well what do I know as a young girl. So I got married and had boys and built up a family practice with him. While I was still finishing my medical school and residency and helping him with his practice. I worked a lot and eventually we were raising the boys together with my parents that gracefully moved back to us and helped us. I opened then my own practice as a dermatologist and allergist in Germany, and that was about 9095. So it's quite a while ago. So that's the early history. And then things happened because I've worked too much as you can imagine. I burned out and my back gave because something has to give. So I ended up in chronic pain, chronic back pain. And I felt forced to give up my office. I couldn't work as i It's not pleasant as a doctor when the patients say, Doctor, I think you need to go home and rest. So I went home and rested and didn't go better. I got this very discouraged. I had to slip discs, nothing helped. And I got depressed on top of it. And it was in the middle of our immigration process to Canada, which we had started because we did not want our teenage boys to have to serve in the den compulsory military in Germany. And so, at the same place my husband, my ex husband, my former husband, I should say he was mentally stable, either. Like many doctors, he has two lives. So he ended up committing suicide. So I was left a fresh widow in Halifax Nova Scotia by myself with two teenage boys. And as you can imagine, I did no nobody. I wasn't feeling good myself. I was at One of my lowest points, and I actually went in my van and tried to commit suicide myself. And I'm grateful still today that I listened to a little inner voice in my belly that woke up, then they told me no, no, no, you don't want to die, you want to help. And it was extremely hard, the hardest thing I've ever done in my life, to actually drive myself to the emergency room and ask for help. I was extremely fortunate again, I was admitted to the psychiatric ward of the local hospital. And they kept me for four weeks and everybody that knows our hospital system in Canada, that's a long time.
 
</strong>Michael Hingson ** 05:39
It is well will tell me, you Germany to to Nova Scotia is certainly a long way.
 
<strong>Dr. Christine Sauer ** 05:52
In the world context, it's really not that far. It's about 5000 miles in miles. But it is cultural. It was a different ride, I was prepared. He knew I knew where I was going, I thought it was different. Still, I learned about black flies and things like that, that I didn't know before. But I expected it to be a nice time and didn't start that way. But in the end was a very good move and many things in life. And they like that they start miserable. You think oh my god, that's never gonna work out. In the end. That's because there is face.
 
</strong>Michael Hingson ** 06:32
You have to go where you go and where you're led to go? Well, so you were in the psychiatric ward for four weeks now? How come there?
 
<strong>Dr. Christine Sauer ** 06:43
What do you mean there?
 
</strong>Michael Hingson ** 06:45
As opposed to a physical issue? For pain? What took you to the psychiatric ward?
 
<strong>Dr. Christine Sauer ** 06:52
The fact that I tried to commit suicide. Oh, so I simply because of that, yeah, I was actually a committed. So I fought for a week, they said, even if I had wanted to leave, I couldn't. But then I said, Okay, I'll stay, I want to get better. And actually, I got some help. I was put on medication. And I got transitioned into a de hospital group therapy program, which was very helpful. And they did eques address some of the back pain, not much. It helped me a lot to adjust to the environment and deal with the death of my house, ex husband, the new world and everything that was going on.
 
</strong>Michael Hingson ** 07:34
So what did you discover from all of that?
 
<strong>Dr. Christine Sauer ** 07:37
I discovered a very important thing. And that is that even if you're extremely highly qualified and trained, deep down, you're still a just regular person. And those people that were with me in the mental hospital, that are formerly may have looked down upon schizophrenics, psychotic people going through the hallway is mine mindlessly staring out of the only window of the ward all day. I was one of them. I'm no different, I realized. And that created a humility that hasn't left me since. And I realized then and I still think that we are all the same. My dear husband, my current husband, I'm with him for 25 years. He always says, We all eat the same. We all chip the same. So true.
 
</strong>Michael Hingson ** 08:32
So what did you do when you left the ward and became uncommitted.
 
<strong>Dr. Christine Sauer ** 08:39
When I left to work, that's a good word. I became uncommitted, irrelevant. The day hospital I finished that. And then I basically struggled, I was on medication. I wasn't thinking clear. I didn't know what I wanted. I tried to reconnect with the medical community. It was very difficult here to get a license. I tried. I did the exams that they wanted me to do, I pass them, but I couldn't get a residency that they wanted, because there was nothing part time. And for somebody with chronic back pain, full time residency was impossible. So there was no me. And they had told us and Immigration Canada doesn't meet up is ridiculous when you look at it now, but that's what they did. So I basically gave up I said to myself, well, that's not going to work out what you do. So I did a little bit here pottery. I didn't like it. Then I met my current husband. stroke of luck. Very interesting story. I have to tell it sometimes because it's so unlikely. He's very different. I mean, I have a university degree postgraduate and all that he didn't even finish high school he can read or write. And he is a smartest person I know. And I learned about how people with disabilities are sometimes treated in the system, if their parents can fight for them.
 
</strong>Michael Hingson ** 10:00
What kind of disability does did he does he have?
 
<strong>Dr. Christine Sauer ** 10:04
He has a learning disability, okay? If you just can't recognize the words he can sound them out.
 
</strong>Michael Hingson ** 10:11
So it's, it's different than dyslexia. Yeah,
 
<strong>Dr. Christine Sauer ** 10:15
it's, it's maybe it's a class of dyslexia. And he tried several times, even as an adult to learn to read, nobody could help him. Because he must have one rare thing he didn't really want to get tested. Because right now it doesn't bother him anymore. As a child, he was tossed aside, put in what they call the stupid class. And not educated he was just pulled in the system. It said, he still ended up being a successful floor layer, and being a foreman and memorizing all the relationships and all this substance that that he had to know to do the job well, but it is, for my view, it is not right that you never got the support to teach you the basics that every child deserves.
 
</strong>Michael Hingson ** 11:12
So he had to learn a lot of that on his own.
 
<strong>Dr. Christine Sauer ** 11:15
But yes, he did. He guessed. He is very smart. His memory is way better than mine. And mine is excellent. He remembers everything. We went to Frankfurt the first time he went by himself. I met him in Frankfort to pick him up. So he managed it. He's very outgoing. And he met a person talk to the person and said, I know you. You went with me to salsa Elementary, we went to school together, we had Mr. So and so as a teacher, and that person looked at him and said, Who are you? And then he introduced himself? Oh, yes. That was 40 years ago. He remember the person in detail 40 years ago. Okay. It's amazing.
 
</strong>Michael Hingson ** 12:04
Isn't that something? So how long have you guys been married now?
 
<strong>Dr. Christine Sauer ** 12:08
25 years?
 
</strong>Michael Hingson ** 12:09
Wow. That's great.
 
<strong>Dr. Christine Sauer ** 12:13
He's a really good person. Not perfect, but neither am I come on.
 
</strong>Michael Hingson ** 12:20
It's it's a learning and growth experience.
 
<strong>Dr. Christine Sauer ** 12:23
Very much so. And I must really say I respect everyone that tries their best with what they're given and what they have. And in my books, they're all equal, whether they have higher education make a lot of money on man, it does not matter to a very verse of a person. And
 
</strong>Michael Hingson ** 12:49
so you met him? And how did that help you?
 
<strong>Dr. Christine Sauer ** 12:55
Meeting him helped me in many ways. For one, he was one person that actually wanted me. At that point, I needed that. But that's it. He not only that, he taught me how to speak regular English in a way that does not come on, come over, as sometimes Germans come over as a little director blind or sometimes even I'm unconscious. So he taught me colloquial English is extremely outgoing. At that point, I was extremely shy. So in this field of tension, I learned to be more outgoing, which was very beneficial. And whenever I felt miserable, he was there to be with me. And when he wasn't feeling good, I was there to be with him. And in that way, we lifted each other up, and at some point, and I was existing at not thriving, as I said, I made the decision that yeah, I was existing. I was so far, okay, I was relatively comfortable. But I was not happy. And that started the point when I said to myself, listen, you know, enough. What's missing is you have to actually do the work. You know what you should do, but you haven't really done it. So that's when I decided I want to do something with my life. And my passion my whole life, was to help others get better in any way I can help them be the catalyst for change for the better. That's what a good healer doctor does. A healer doctor never hurts anybody. They are just catalysts. And the real healing work is done by the person in conjunction with their makeup, whatever they believe that it is. And I firmly believe always that and I still do it more than then and And so then I thought, what can I do? So I did a health coaching program and I thought, okay, cool. Now everybody will want to work with me. Yeah. Doesn't. So I thought, Oh, well just put a website that people would come at doesn't work that way. So I discovered the principle of joyful failure. But at that point, it wasn't very joyful.
 
</strong>Michael Hingson ** 15:28
It's nice to be able to look back on it, but what happened?
 
<strong>Dr. Christine Sauer ** 15:32
What happened, it actually went bankrupt, because I thought out, all I have to do is put advertising out there go with business coaches, people will discover how good I am your posts, the coolness, we saying, what nonsense. It wasn't, it was wasn't true. So after the bankruptcy, I come down, I said to myself, whatever, downsize, I'm doing my thing, I go slow, one step after the other. And then I thought about what I really wanted to do. And I actually talked with another business coach that the government of Nova Scotia helped me to work with. And we together develop the principle of sparkles. And I said, Yeah, I help people that are depressed to sparkle. And what that means is to live their best life full of passion, purpose, and meaning. So then I thought, How do I really do that, and I said, forever, what I really good at is I distill all the information out there on the internet, and I distill it down. And I make it, I find out what's important, and necessary for the client right in front of me. So I called it a turnaround assessment, holistic health assessment. That's what I do five dimensional. And I said, Yeah, five dimensional health, five dimensional mental health, because it aligns with my story. Of course, I had to take additional courses as a lifelong learner, but certified in a few other things. So I can be the best catalyst for people that want to really recover, and not just live with mental health issues like depression, anxiety, and others. And that's my passion. That's what I'm doing now.
 
</strong>Dr. Christine Sauer ** 17:26
How long have you been doing this?
 
<strong>Dr. Christine Sauer ** 17:28
I've been doing that now for three, four years. And it's really starting to come together. And the more I'm doing it, the more I learned about how to actually put it out there. So people notice, because how do people find you? I always thought, Okay, you have a good program, you put it out there, people will come and then I learned about online, you have to have traffic. And that's a hard thing to get. And you don't get it, you receive it. I think that's the secret.
 
</strong>Dr. Christine Sauer ** 18:04
explain kind of what you mean by that, if you will.
 
<strong>Dr. Christine Sauer ** 18:08
I think it's kind of a little bit like any aquatic catch a dog. When you run after it, it runs faster than you can. But when you hold the treat out, they come running, you have to have a good treat. So in online marketing, what that means is you have something that people want. So basically, how do I know how people find me, I'm on profiles like Psychology Today, they look me up, they see my video, if there is a name with me, they contact me, which is fine. Or they Google a term that I created content around and hopefully they find my content, some of it is now on page one on google. I'm surprised myself and most of it is not. And of course some of it is word of mouth. But I really enjoy the technical aspect of solving riddles. I love to solve riddles of all kinds. This is what I thrive on. My favorite riddles are health metals. My second favorite making technology work for you. Say again, your favorite rental. My favorite rental are to solve health related mental health related problems and issues. Somebody comes with me with a symptom complex. Usually they have been labeled, say five or six different illnesses. So I take that all do my assessment and distill it down and say here is what's really going on. And that is one or two or three or five PE a strategy, how to solve it and get back to your optimal health. I love doing that so much. So rewarding. I should say. It's fun too. Can you
 
</strong>Michael Hingson ** 19:54
tell us a story about maybe, obviously without disclosing any information you shouldn't, but maybe a story about someone who brought you a riddle that that you solved and how all that worked out.
 
<strong>Dr. Christine Sauer ** 20:08
Let me think of someone that I can imagine, yeah, there was a family. And, to me, it was actually the mother that contacted me about the daughter. And the daughter was supposedly depressed and anxious. And that add and was on three different medication when she was 14 and struggling in school. And when I looked at the whole family, things were not going right. The parents didn't really care about what the daughter wanted, they told her what they should do. And with 14, you have to transition so and they want you to do it right. So bad and like with many families, of people have to be addressed, I have a family program to where I help people, from my failures with parenting and my experience learning about it. And the first thing I always tell parents is, you try their best, it's good enough, you'll never be perfect parent. And that alone is a relief. And they realize other parents are not perfect, either. They make mistakes, and the kids turn out fine. Anyway, my kids, and I made many, many mistakes. That's number one. And then I looked at the daughter herself, and what she was doing, what she was eating, what she was taking medication, she wasn't exercising, and she had some genetic abnormalities that predisposed her to the kinds of struggles that she was experiencing. And so I addressed those with certain types of supplements. And she got immediately better, together with the parents, we were able and herself, we were able to help her find out that it really was in her best interest to get better, because she wanted things that maybe wasn't what the parents wanted for her. So after we could align that without going into too much details, we could help her to realize she wanted to live her life, not the life that her parents wanted to live, but I like. And then she had the motivation to do the things she needed to do to get better. And I think it took her two years to get to a point where she was talking to her doctors and psychologists because I'm not against all those things. And she was able to lose most of the medication, she started exercising, she started eating much better, the whole family got healthier. That was wonderful.
 
</strong>Michael Hingson ** 22:51
How long did it take for her to be able to communicate with her parents and say, I really need to live my own life a little bit more.
 
<strong>Dr. Christine Sauer ** 23:00
It didn't take that long. I think it took four weeks, between me talking to the parents, me talking to the daughter, and then they talking to each other to realize that they both wanted the same thing, the best for the daughter. It was not just the same what the parents envision what the daughter wanted, but there was a middle ground. And that's so the case. Yeah.
 
</strong>Michael Hingson ** 23:27
So often parents have one perception. And as their children are growing up, they have another perception. But if we don't see communications, that tends to be a problem.
 
<strong>Dr. Christine Sauer ** 23:39
Oh, yeah, communication is extremely important. Whether it is in parenting, or between partners, in any relationship. Humans are communicators. And I'm still not the best, but I'm getting better. And I think that's a principle that everybody needs to pursue getting better at something every day, a little bit. And we all can do that. One thing today, get better at pick one, and get better at it today.
 
</strong>Michael Hingson ** 24:11
It's all it's all about growth and learning what you can do and, and it oftentimes is living life one day at a time, but we need to live it.
 
<strong>Dr. Christine Sauer ** 24:22
Yeah, you're right. And I talk to people and I volunteered on a palliative care unit. And I always thought about buying up people afraid of dying. Why are they afraid of that? And my answer is because I never lived. I really fear if somebody lives a full life, meaningful life for them. They don't need to be afraid to die.
 
</strong>Michael Hingson ** 24:47
Yeah, the big thing about dying as none of us have really tried it who are living so we don't know what it will lead to. I say that many times when I talk to people who think they're experts about blindness, the biggest problem went blind and says that people haven't tried it.
 
<strong>Dr. Christine Sauer ** 25:03
That's a good point. I actually did. And I volunteered for the cniv. They said, Try it and put blindfolds on me. And I tell you, it's hard when you're used to navigating with the eyes. Sure.
 
</strong>Michael Hingson ** 25:17
And that's the big issue is that even if you put a blindfold on for a few hours, and I've seen a number of organizations that tried to say, we're going to show you what it's like to be blind, we'll blindfold you for a few hours. Or now we have these dining in the dark programs that oftentimes say, we're going to show you what it's like to be blind, we're going to blind fool you, and you have to eat, but you don't get the training. And, and so the result is you really don't know what it's like to be blinded and often reinforces your fears. And I'm not saying that somebody should go off and try dying, because mostly, we haven't figured out a way to come back from that so that you can report it.
 
<strong>Dr. Christine Sauer ** 25:56
That is true. But I really feel we don't know what's after. So why should we worry about it? If we live our life fully, and to the best of our abilities, and at least try to be good people, I do not think even in any spiritual tradition, we don't have anything to fear.
 
</strong>Michael Hingson ** 26:19
Exactly. And it's something that we really need to deal with. We often fear so many things. And most of the things we fear, we don't have any control over anyway.
 
<strong>Dr. Christine Sauer ** 26:32
You're so right. And one of my mentors, they say, it's not the fear that paralyzes you, it is the avoidance of the situation that makes you feel fear. And that is very true. Because if somebody is afraid of heights, it's of sale of small spaces. It's an easy example to understand. It's not the fear that makes him his life miserable, it's that he doesn't want to go with an elevator, he doesn't want to go right through a tunnel, he doesn't even want to go in in a room where the doors are closed. Now, that is bad for your quality of life. But if you dare to go there, and then experience a fear for say, 2030 minutes, and sometimes you need help to get used to that, then you will notice the fear, lets go. And there's good methods to tune it down and train your brain to feel less fear in those situations. But it's not the fear that ruins your life, the anxiety that wants you alive, it's avoiding the triggers. Or
 
</strong>Michael Hingson ** 27:48
confronting the triggers and learning that it's not what you thought it was,
 
<strong>Dr. Christine Sauer ** 27:52
right? Especially if something like if you're afraid of poisonous snakes, and you can't avoid, if you do want to avoid that, then it's not that dangerous. The same. If you're afraid of being struck by lightning, come on, it's not that likely that you have.
 
</strong>Michael Hingson ** 28:10
But at the same time, there are things that you can do to lessen your chances of being struck by lightning. And that's what we really need to learn about. It's not so much the fear it is learning what you can to make sure that you can deal with it when it comes along. So you can be in a thunderstorm with lots of lightning around you. But if you're standing out in the middle of an open field, that puts you in a whole different situation than if you're inside a building. Or if you can't be inside a building next to a wall. As opposed to being next to a tree which is as a more likely place for you to to be in danger. But if you are in a place that lessens your chance of being struck by lightning, that doesn't mean that you're afraid of lightning, that means that you are really looking at doing what you need to do to protect yourself as much as you can.
 
<strong>Dr. Christine Sauer ** 29:09
I love that idea. Because it is such a nice illustration of the truth of life. And you know that the Serenity Prayer, to the wisdom to know the difference between what we can change and what we can change. And I mean, the nonsense would start when the thunderstorm is over, and you're still frozen in fear and on the floor, not daring to get up even though the sun has started to shine again.
 
</strong>Michael Hingson ** 29:39
Yeah, and you have to learn to it all is is part of living life. You have to learn to live life. I had a roommate when I was studying physics who told me about a friend of his who or maybe it was one of his professors who whose son was asking him about lightning because they were in a thunder Storm, and they were walking outside of their house. And he was explaining lightning and so on to his son. And they were very calm about it. And then a lightning bolt came down and struck maybe 1012 feet away from him. And he said, Okay, this is what lightning is about, no, let's just go in the house, and they went in the house. And of course, they were safe. But the fact is that you can't allow fear to overtake you. There's no need for that. Because when you do that, you blind yourself to being able to make decisions. And you forget how to think more clearly and strategically or appropriately in your life.
 
<strong>Dr. Christine Sauer ** 30:44
Yeah, you're right. It's a good point. And that's an important skill to learn. And I know you did exactly that. And you were trapped in the what was it the at first law of trade building minutes was burning,
 
</strong>Michael Hingson ** 30:56
the 78th. Yeah. And we're, we're writing a book about that. The title, the working title is a guide dogs Guide to Being brave, but it's going to be all about learning, as I did say it not to be blinded by fear. But learning how you can control fear and learning how you can deal with unexpected situations in your life. We're excited about it.
 
<strong>Dr. Christine Sauer ** 31:21
I can't wait to see that book in print and ever get a copy. Because in this world situation that we are currently facing, regardless pandemic and all changes, many people are afraid of the future. And they're fearing the worst, but we don't know what's gonna happen, and they're missing a good way to deal with it.
 
</strong>Michael Hingson ** 31:42
Well, and that brings up a point, we are, we're so surrounded by fear today. And so surrounded in so many ways, whether it's greatly so we're not by depression. Why are why is depression and why is fear so much around us today?
 
<strong>Dr. Christine Sauer ** 32:03
My personal opinion is that is very complex. Number one, the media has a very negative way of reporting relevance, because fear sets. And historically, when you look 10,000 years ago, our brain was evolved to react to fear as a priority, because we evolved to recognize fear right away and recognize events that could hurt us right away. So if you had a rustle in the woods, 10,000 years ago, it could have been the tiger that wanted to eat us. So I entered the ground. And if it was a tiger, we were prepared for a fight or flight stress mode. And then normally, after we either fought the tiger ran away or discovered it wasn't a tiger, we went back to the cave at that point, and rested and maybe had a meal, then we had collected some food or an animal or whatever. And that was a parasympathetic resting state. So we were able to switch from the fear or stress state to the resting state. And nowadays, the fear is so ubiquitous, if you pay attention to all other fear mongering all the time, we stay in a high stress state, our brain stays totally in the right state, the amygdala in the brain that recognizes the stress actually gets engraved stress, until we can turn off the stress and the stress hormones rage, and that causes chronic inflammation in the body. And that eventually wears us down and leads to depression. And that's one of the important factors in it. And that's why all the relaxation techniques, they are important, but it's not just it. But we need to learn to switch back and forth between those states, you need to be able to switch in that alert state and be stressed and get our stress. So we get used to it and learn how to deal with it. But then we have to also learn how to switch it off, go on to calm state and activates our digestive system so we can eat our food and actually not end up with the stomach problems that are very common in people that are anxious and depressed.
 
</strong>Michael Hingson ** 34:24
Of course, we haven't talked about that tiger. And is there the possibility that the tiger is more apt to try to eat us because we're afraid of it. And we never try to explore making friends with the tiger or saying I'm not afraid to you.
 
<strong>Dr. Christine Sauer ** 34:41
Hmm, that's an idea depends. If it's a highly Tiger. If it's
 
</strong>Michael Hingson ** 34:47
a hungry tiger and there's nothing else around then you you also need to say go somewhere else. I'm not going to be your meal and you're going to leave me alone or you want any more be a part of the world.
 
<strong>Dr. Christine Sauer ** 35:00
See, that is very true. And it may not work for real tiger. But if it's another human being that acts like the tiger, it usually is.
 
</strong>Michael Hingson ** 35:10
Right? I don't know, it may work for a real tiger, but it depends on the circumstances. But still, it all comes down to we we hear often, that a lot of animals can sense when we're afraid. And when we show fear, they react to that.
 
<strong>Dr. Christine Sauer ** 35:26
They can smell it, I'm convinced of that. And there are no dogs, for example, they can smell fear. And the smell is actually the only sense that is directly connected to the limbic system in the brain. Is that interesting? The owners interesting, it's not the eyes, it's not as it's the smell, the smell bulbs go directly to the limbic system without being first looked at by the prefrontal cortex that has judgment and forethought in it. You said
 
</strong>Michael Hingson ** 35:55
something a while ago, when you were telling the story about the family that you put the daughter on some supplements that helped. Tell me a little bit more about that, if you will.
 
<strong>Dr. Christine Sauer ** 36:07
I love supplements, I substituted my own psychiatric drugs over time, the supplements. But when I help people to do that, I always say never, ever go just off your psychiatric drugs, a big mistakes that cause serious withdrawal, you need to know what you're doing, you need to talk with your doctors or whatever. So that said, I myself, shoot myself over two years of all medication. And instead, I'm taking a supplement regimen, do exercises and all that but and I recommend it works very well. And my own psychiatrists can believe it. But okay. And I found that good collection of supplements of good quality together, that reasonable nutrition can make a huge difference, not just in mental health, but also in general health. But it has to play together like a well oiled orchestra. I like to compare it with an orchestra because when you look at an orchestra, the different instruments they play together well, that's how nutrition and supplementation can go together. And that's why somebody, for example, that it's a very healthy diet needs different or less supplements and somebody that it's a very unhealthy diet. Or somebody that eats a diet high in processed food or high in toxic food, or somebody that has genetic inaccurate in equities, it's different supplements in different quantities. Now, I will say when you go to listen to a symphony, you don't just want to listen to the drummer, and the first violinist they wouldn't sound good. And that's by all the scientific studies that examine one single supplement show that they don't work. If you examine one supplement it tries. I'm looking at the trauma, not a good symphony. Music does the work.
 
</strong>Michael Hingson ** 38:06
Why is it that we don't see more aspects of medicine talking more about this?
 
<strong>Dr. Christine Sauer ** 38:13
That is quite obvious. There's big, big, very powerful corporate interest behind medicine and what we see in conventional medicine very,
 
</strong>Michael Hingson ** 38:25
you're saying you're saying those drummers and violinists get a lot of money?
 
<strong>Dr. Christine Sauer ** 38:31
Yeah, so not so well sounding symphonies? Yes. They do not use or go ahead. Now, I personally call them the farmer, the agro surgical industry. And they purposefully mislead the public about what they can do themselves to get healthy and well, and what is going on, really going on. And they try actually to discredit supplements. They put fake studies out there can prove all that. I know it's true. But you won't hear that in the conventional media saying,
 
</strong>Michael Hingson ** 39:11
No, I'm sure you wouldn't. What got you started in learning more about supplements and dealing with them.
 
<strong>Dr. Christine Sauer ** 39:20
What got me started is my background in natural medicine and my interest in herbal medicine and biochemistry and the agar and general medicine. And in Germany, for example, I was able to be a medical doctor and a naturopath and certain supplements what we hear called supplements. They're accepted in conventional medicine. I could prescribe them on the German health system to my clients for example, Saccharomyces boulardii I probiotic yeast for diarrhea, it's highly effective, or certain herbs like chamomile for inflammation highly effective. Hear, it's looked down upon why? I know why. But it doesn't make sense. So that's how I got into it. And I started to research it so much that I founded my just my sister website, not long ago supplements for mental health to educate the public even more about it, that there are options. I love it. That's what I like to do best. It
 
</strong>Michael Hingson ** 40:26
is pretty exciting that you're doing some very revolutionary or unique things, at least by the standards of what we look at, maybe on this side of the ocean.
 
<strong>Dr. Christine Sauer ** 40:36
Thank you for that, Michael, I really tried to make a difference, a positive difference for myself. And for others. That's my purpose. That's all I do. That's why I am on this earth. And yes, I still live a private life, I still go for walks with my dog. But I spend a lot of my time doing research, and finding out what really goes on and how I can help clients that are afflicted with all those illnesses even better.
 
</strong>Michael Hingson ** 41:08
Well, as you are working on all of this, and you're you're obviously being pretty successful with a variety of clients, and so on, how can all of us do more to eliminate depression, and just in general, maybe become more mentally healthier?
 
<strong>Dr. Christine Sauer ** 41:33
I think the most important thing that anybody can do to improve their mental health is first to make a decision that they want to do something, and that they're not content with the state they're in. And then to do their own research, and really dig deep and find out, are there other options than what my conventional doctor tells me I have to do? He looked at me for 10 minutes, and I left with a pill, I'm not satisfied. Are there other options? More likely than not? There are and then find out what you think, might be right. And there's, you will discover there's lots of people like you, Michael and I out there that work in the personal growth field, some more or less special, specialized, some more or less good. And if you look, you will find somebody something that resonates with you, and then try it. Do your research. Is that person you want to work with? Do they have a credible background? Some coaches, I know they have a background in marketing, maybe it's not the best person to talk about your health. But there's others. There's good psychiatrist, integrative psychiatrist, Dr. Daniel Amon, I'm on his teaching team. He is one of the his colleagues hate him. I don't know why is amazing in my books, whatever. He does good work. He has an 80% success rate. That's one. But there's always options. So I always say Never give up. Look for your solution. Find your personal purpose and passion, turn off social media and TV if you need to, for a while, are limited. An hour of news a day is more than a normal person should watch. So enough. Instead, use your time to read some books. There's amazing inspirational books out there from modern authors from old authors, if you really want to go into philosophy, Seneca said everything that I say that all the coaches or the philosophers out psychologists say, already 2000 years ago, it's still the same. Just do it. The one thing today,
 
</strong>Michael Hingson ** 43:57
we we don't spend collective work, or individually, collectively or individually enough time studying and thinking. I've talked about it many times here on the podcast, we don't spend much If anytime at the end of the day, performing some sort of introspection where we even look at our day and say, what went well, what didn't go well, but more important, how can I improve all of it and listen to what our mind and our heart is telling us and then put it into practice. I've said in the past, you know, we're our own worst critics. And that's probably not the way to put it. I think maybe a better way as I've thought about it is to say, we're in the best position to really if we do it, analyze and grow based on what we analyze about ourselves and what we do.
 
<strong>Dr. Christine Sauer ** 44:50
That's a good way to put it. I really like that obviously to my clients. You are the expert for your body, mind and spirit. I can be a cat Let's see, that's all I can do. I can give you recommendations what I think might work. But it's up to you to evaluate it, decide if you want to try it, and then actually do it. I can help you to follow through. That's accountability. But if you decide you don't believe it, you don't want to do it. It's not for you, that's fine. Maybe somebody else resonates better. But do your research. And I'm a big fan every night I asked myself, what went well today? And if something is maybe didn't go, Well, I say, What can I do to make it better? Next time? What can I do to make tomorrow better for me and for others? And in the morning, same thing, I feel grateful. Gratefulness, gratitude is so important for mental health. appreciate the little things. And what blog about you can see it on Google. It is amazing. It's really helpful. It's what they do every day, I go around and appreciate things like yourself, you're wonderful person, I appreciate your minor
 
</strong>Michael Hingson ** 46:09
part of the issue of what didn't go well, it seems to me is not beating yourself up over it and going, oh, that didn't go well. That's horrible. And, and all of that sort of stuff. It happened. You no longer have control over the fact that it happened because it did. The issue is and that's the step and the leap. I think that oftentimes we don't take now, how do I keep that from happening again? Or what can I do to make that situation better in the future?
 
<strong>Dr. Christine Sauer ** 46:43
Yeah, and those are very important point. I mean, our mother already told us Don't cry over spilt milk. That's the same principle. But next time, maybe be more careful. And don't spill it.
 
</strong>Michael Hingson ** 46:54
Don't steal it. Yeah. And that's, that's fair. That's the lesson to learn, and figure out how not to spill the milk next time.
 
<strong>Dr. Christine Sauer ** 47:08
And many people don't do that. They just spell it over and over on some paper, quiet grind, right? I live over it. And then he said,
 
</strong>Michael Hingson ** 47:17
You know, we've been talking a lot about depression. And I've heard many times that depression is such an insidious thing, and you don't even know you're depressed. What do you think about that?
 
<strong>Dr. Christine Sauer ** 47:30
I disagree with it. I think when you're depressed, you know that you don't feel good. We're depressed people feel sad. They have no interest in pursuing what they usually are interested in. They think of suicide, they don't want to do anything. They have no motivation. They have trouble getting out of bed. When many people are in the borderline, and maybe some people try to call that depressed, it's really not really depressed. It's a little bit not fully living. That's what I call it existing, but not thriving. Many people are existing in this world, they're just there. They don't really live. They're just there. And they're comfortable. They think that's how life should be. And that's all life can be. And that's a sad situation. Yeah.
 
</strong>Michael Hingson ** 48:25
And they, again, it seems to me that they haven't looked for ways out of that. And does it mean they've given up?
 
<strong>Dr. Christine Sauer ** 48:38
It depends on my favorite answers, in some cases, they have given up or they have not had enough pain to affect change because to want to change you have to be in pain if you're not really in pain or you can't feel the pain because you're so over medicated. You Why should you change, you don't feel the pain. And there's actually people in physical pain, it's very obvious that are born they cannot feel pain. Those children die early. Because for example, when we have appendicitis, it hurts, and we want to change it. So we go to the doctor have surgery. If a child that can feel it has appendicitis, or it bursts and they die. So it's important that we are able to feel the pain and then do something about it. And very seldom Is there nothing we can do about it. And then maybe it's okay for Medicaid, Medicaid for short term. I'm against long term psychiatric medication except for certain. And certain exceptions. There's exceptions.
 
</strong>Michael Hingson ** 49:49
It's an interesting concept that you talk about that you can't really affect change unless you feel the pain and of course Pain can be physical or emotional or mental. And, and what can we do? Either to start to teach ourselves more about recognizing that we have pain? Or what can we do to start to teach others and help us all learn to recognize this premise of, you're not going to have change until you feel some sort of pain.
 
<strong>Dr. Christine Sauer ** 50:33
That is a very hard thing to decide. Because there's something that we call personal autonomy. That means everybody has to decide for themselves what they want to accept what they're willing to accept for themselves. I'm not telling anybody else how they should live their life. But I found that if somebody is not in any kind of pain, they don't want change. If though they don't necessarily feel happy, and pain comes in many variations like physical pain comes a slight pain or severe pain, severe pain, you go either way to the emergency room, you've broken an arm for exam, severe pain, like slight pain, it may just in each, and the same scale that you can apply to the mental realm or emotional rain realm. The slight pain would be you feel a sense of unease, something's wrong, you can't really pinpoint it, but your life is not what you think it could be. And then there's severe pain, you are so dysfunctional, and you can't do anything, you're severely depressed. You want to kill yourself, that is very severe emotional pain. There's everything in between. And some people like in my case, I had to learn the hard way. I had not been trained as a child to recognize the emotional pain. I was, I had learned to cover it up with a facade, just pretending to be happy, but a smile on my face. And then the pain had to be so bad that I nearly killed myself before I recognize, hey, I have to do something about it.
 
</strong>Dr. Christine Sauer ** 52:10
And which again, because I
 
<strong>Dr. Christine Sauer ** 52:14
just said it says then then the solution seems the only solution seems to be suicide. And I'm always saying when a young person commits suicide, that's opportunity last.
 
</strong>Michael Hingson ** 52:26
Yeah. It's It's, of course, it's sad when anyone does commit suicide. But again, that gets back to the question of how do we collectively start to teach people to recognize more that they're in pain rather than covering it up? Because it seems to me that probably a lot of time, we just encourage Oh, ignore it, it will pass.
 
<strong>Dr. Christine Sauer ** 52:49
I think the problem is often that people are encouraged our talk about mental health. And to a certain extent, I agree with that, but only to a certain extent. Because if there's no real support out there, what good is it? On the other hand, I feel we have to stop teaching our children that the world is a fairy tale, and everything is good. And you can be whatever you want to be, don't teach and that nonsense, the world is don't hurt, get them used to it, train them to learn to tolerate emotional hardship, learn, train them to learn emotional resilience. It's uncomfortable for parents to do that. It's uncomfortable for the children to experience that. But like any muscle that needs to be trained, our emotional muscle needs to be trained. It's easier in childhood than later.
 
</strong>Michael Hingson ** 53:46
Well, as you have been a coach and doing the things you have, you have also been a speaker, you've delivered TED talks, and you've also written some books. Tell us a little bit about that, if you would. Yeah, I've written
 
<strong>Dr. Christine Sauer ** 53:59
a few books on Amazon and my first book was vibrant. I know eating for vibrant health and explosive energy and I'm just rewriting it actually making it better. And I'm releasing it soon as sparkled foods that help you to sparkle, what to eat for better mental health and energy. And people can actually go to my website and pre register for the course because I released a book and pieces already in Nikos area. So I get feedback. And I wrote a book that I'm especially fond of, I call it my daily sparkle of gratitude journal to brighten your day that has inspirational quotes writing prompts questions in it to help you develop a gratitude habit. And I find that is one of the main things that if you do it will lead you to better understanding of mental health issues and to a better understanding of yourself and then oppression. creation of what can be in what life really is.
 
</strong>Michael Hingson ** 55:04
I love the concept of talking about learning to be mentally healthier in terms of that you want people to learn to sparkle. I think that's really great.
 
<strong>Dr. Christine Sauer ** 55:17
You know where I got that concept from that I was told my sparkle method. Yeah, that's really a sign that somebody is happy. When you talk to somebody that's happy and excited, and doing something that they're passionate about, that's their purpose, fulfilling their purpose, you will see them eye sparkle.
 
</strong>Michael Hingson ** 55:39
And I bet even a tiger would react positively to someone who truly sparkles.
 
<strong>Dr. Christine Sauer ** 55:45
Thank you. To be honest,
 
</strong>Michael Hingson ** 55:49
well, there you go. See that? You're letting that fear come in. But I hear what you're happy
 
<strong>Dr. Christine Sauer ** 55:53
to try Muy Thai golf a dog?
 
</strong>Michael Hingson ** 55:56
Well, there's there is that or try a tiger in a controlled experience, because they're not bad. But by the same
 
<strong>Dr. Christine Sauer ** 56:05
by nature, I don't say that. I don't want to be Tiger forward. No, I
 
</strong>Michael Hingson ** 56:11
wouldn't want to be Tiger food either. I don't think that there's a need to do that. And they don't want to be our food. So we just need to learn how to get along. And, and sparkle.
 
<strong>Dr. Christine Sauer ** 56:21
I like that. And as I always say, when several people sparkle together, because hair works.
 
</strong>Dr. Christine Sauer ** 56:28
We do exactly right.
 
<strong>Dr. Christine Sauer ** 56:32
And why not make the whole world? Right, again, fireworks?
 
</strong>Michael Hingson ** 56:36
There you go. Would you please tell us a little bit about how people can reach out to you learn more about what you do, where they can get your books, maybe hear some of your talks, and so on. Because I'm sure that people are going to want to follow up on this. There'll be people who will, where you have struck a chord today. And so how do people reach out?
 
57:00
Thank you, Mike. And I appreciate that opportunity. Out. Of course, I have a website, it's Doc <a href="http://christine.com" rel="nofollow">christine.com</a> d o c c h r i s t i n <a href="http://e.com" rel="nofollow">e.com</a>. And also have a second one <a href="http://supplementsformentalhealth.com" rel="nofollow">supplementsformentalhealth.com</a>. Either one, you will find me. Of course you can google my name, there's always something that comes up that shows something I've done on LinkedIn, Chamber of Commerce, and you can go and find my website from there.
 
57:28
Spelled spell your first and last name if you would.
 
57:32
My first name is Christine, C h r i s t i n e my last name is Sauer S a u e r, a German name that actually means sour.
 
<strong>Michael Hingson ** 57:46
Well, so but you're not a sour person. You spark Oh, no,
 
</strong>Dr. Christine Sauer ** 57:49
I go by the German saying sour is makes happy. Okay, happy.
 
<strong>Michael Hingson ** 57:54
There you are. So people can reach out to you and contact you and what's on your website, you mentioned courses and what else?
 
</strong>Dr. Christine Sauer ** 58:03
It just reorganized it. So you can see a few really good pieces of content right on top. And I want to encourage your whatever you're interested in, I love the VA this way to start exercising, even if you're hated how to train your brain to do that. It's funny, and it's causing work. So that's how I started to go back to the gym because I do not like to exercise. And I released a few videos about that. Because I like to have fun. I always think life without fun is down. And how can we spark?
 
<strong>Michael Hingson ** 58:38
Fun? There you go. So
 
</strong>Dr. Christine Sauer ** 58:41
I'm on my website, and some of my videos are really funny. Like the one I put on my YouTube about my dog roadie app, my dog is smarter and cuter than I which is true.
 
<strong>Michael Hingson ** 58:55
Well, we'll have to go watch that. Of course, I can't resist being a guy who occasionally yields to temptation. Have you done anything to make sure that your websites accessible for persons with different kinds of disabilities like blind people looking at and hearing descriptions of videos or even just finding labeled links and so on? Have you done anything with all of that,
 
</strong>Dr. Christine Sauer ** 59:18
that's actually something I'm working on currently, to make that more accessible at all my big blog posts have audio embedded, so at least you can listen to them but I have not made all the links accessible so that's something that is on my list to do before the year ends the website will be accessible and there's a few good options and and now you're with one of them.
 
<strong>Michael Hingson ** 59:43
Well and I'd love to help with that. Of course as you know I work with accessibe and there there are a lot of things that it can do and if you'd like to explore that I would be glad to help you. But mostly it's it's a matter of making the website available. however you choose to do it, and that will be a great thing. So I'm glad you're working on that.
 
</strong>Dr. Christine Sauer ** 1:00:05
I absolutely do because I want to do it. And I, my website is now getting more and more popular. So I definitely want to allow people that have different kinds of disabilities, not just blind people hearing impaired or whatever, yes. To access it.
 
<strong>Michael Hingson ** 1:00:24
Right? Well, again, your website is <a href="http://Docchristine.com" rel="nofollow">Docchristine.com</a>. Or <a href="http://supplementsformentalhealth.com" rel="nofollow">supplementsformentalhealth.com</a>. Right?
 
</strong>Dr. Christine Sauer ** 1:00:33
That's correct. I think to talk to you have a free consultation, we can get connected, and then we can talk about more.
 
<strong>Michael Hingson ** 1:00:42
There you go, everyone. So reach out to Christine. Clearly a lot of insights clearly a lot to learn. And we're very grateful, and pleased that you consented to come on unstoppable mindset, because I think what you're doing can help make a lot of people think and realize that they can be more unstoppable than they think they are.
 
</strong>Dr. Christine Sauer ** 1:01:02
Thank you so much, Michael, you're unstoppable yourself. Over and over, and I highly respect you for that. Thank you.
 
<strong>Michael Hingson ** 1:01:11
Well, thank you. And again, everyone. Of course, if you'd like to reach out to me, we'd love to hear what you think. And we'd love to hear your your ideas and thoughts. And you may know other people who want to be guest, we met Christine through another podcast guests. So we're always glad to hear from you. So please feel free to reach out my email address is Michael m i c h a e l h i. At accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. You can go to our podcast webs page which is www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. That's m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. So I hope that she'll reach out and please give us a five star rating. We appreciate the the ratings and your thoughts and we hope that you liked this and that you'll give us a five star rating to help us continue to do this and reach out to others and tell them about us. So one last time. Christine, thanks very much for being here. We're excited to have had the chance to do this. And we'll hopefully get a chance to to meet and do some more of this. If you have other stories that you want to tell let us know. Thank you.
 
</strong>Michael Hingson ** 1:02:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Physician and Naturopath with Dr. Christine Sauer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/dc1aa172-3187-4016-a58d-697a5c27f71e.mp3?source=rss&amp;ext=asset.mp3" length="37612404" type="audio/mpeg" />
<itunes:episode>86</itunes:episode>
</item>
<item><title>Episode 85 – Unstoppable Charitable Innovator with Jonny Imerman</title>
<guid isPermaLink="false">https://pinecast.com/guid/a0e7466e-8bd1-420d-884f-f4e26592ea79</guid>
<pubDate>Tue, 20 Dec 2022 12:02:00 -0000</pubDate>

<itunes:duration>01:06:33</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b966b149-b993-4dd1-900b-71d2e949edb3/UM085-Jonny_Imerman-Coverart.jpg" />
<description><![CDATA[<p>Jonny Imerman was just pursuing a typical career in real estate sales when, at a bar one night, he was suddenly racked with severe pain. He got himself to the hospital where he learned he had testicular cancer. He underwent two years of surgery and chemo.
 
After cancer treatments, he felt he needed to do something outside the typical corporate world. He became the cofounder of Imerman Angels, a worldwide cancer support network to help people and families experiencing cancer. The organization, founded in 2005, now has over 13,000 cancer survivor volunteers who are ready and willing to help anyone who is experiencing cancer who contacts the organization.
 
Recently he formed a B Corp called Cloztalk. This company makes and sells items to support nonprofit organizations.
 
He will tell us about both organizations during this episode. Jonny is truly unstoppable, and he is working to help humanity deal with and survive cancer. This episode is quite informative and certainly, Jonny’s message is important. I hope you find our talk relevant and perhaps it may help you or someone you know.
 
 
<strong>About the Guest:</strong>
Jonny Imerman grew up in Metro Detroit and shortly after graduating from the University of Michigan, he was diagnosed with advanced cancer &amp; had 2 years of chemo &amp; surgeries.
 
Jonny co-founded <a href="http://ImermanAngels.org" rel="nofollow">ImermanAngels.org</a>, a Chicago-based nonprofit that provides free one-on-one peer cancer support for thousands of cancer families each year in 115+ countries.
 
Jonny also co-founded B Corp <a href="http://CLOZTALK.com" rel="nofollow">CLOZTALK.com</a>, an online store that sells cool, comfy logo-ed clothing like t-shirts, hats, and hoodies to promote your favorite nonprofit.
 
Jonny serves on the boards of Imerman Angels, Above &amp; Beyond Family Recovery Center, Lorenzo’s House, Pickles, Chicago Leadership Alliance, and REELabilities Film Festival.
 
Jonny lives in NYC.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, and welcome once again to unstoppable mindset where all sorts of things can happen. Because if you've read the tagline, you know that unstoppable mindset is where inclusion, diversity and the unexpected meet, we get to deal with some of that today. I just learned something. Our guest is Jonny Imerman. And Jonny likes Blazing Saddles, and Young Frankenstein. And that's as good as it gets. So he's got to be a normal person, right? Jonny knows,
 
<strong>Jonny Imerman ** 01:46
well just try to be happy. But his Michael Hingson doing that I'm doing something right.
 
</strong>Michael Hingson ** 01:50
Johnny has started several nonprofits in his life, and has a story to tell that I think is second to none. And I'm really looking forward to learning more about you and the story and all the other things that that go into your life. So let's begin. So Johnny, welcome. And why don't you tell me a little bit about you. You're growing up your life history. And we'll go from there.
 
<strong>Michael Hingson ** 02:16
Awesome. Like, well, thank you so much for having me. Great to chat with you. You're such an easy guy to know, that's for sure. And thanks for all you do and accessing does to help people that have challenges and have disabilities. I mean, it's a it's a beautiful mission and just glad to be a small part of the piece of this. This mission. So quick background about me. You know, I'm from Detroit area. I originally went to University of Michigan College and then just a few years out of Ann Arbor was 26 of hanging out with three guys and girls were in a bar, shooting pool having fun, typical Saturday night, nothing out of the ordinary. And all of a sudden they had pain in my left testicle that was excruciating. It flipped on like a light switch one second. I'm fine. The next second I doubled over I couldn't even handle the pain and doubled over basically a 90 degree angle. And my friends offered to drive me to the hospital and a bullheaded. 26 year old male who's pretty foolish. I said, Oh, guys, I'll figure it out. Don't worry. I don't want to ruin your Saturday night. And I waddled out of the bar because I didn't even end up speaking the pain. And I got finally got in the car and drove myself to the hospital. And basically what happened was I had a doctor running his dance through his hair and saying, Listen, kid, I'm sorry, you're in your 20s. But you have advanced cancer. And it turned out it was testicular cancer, went right into surgery to remove the left testicle. And then after that had the bank sperm most of us are going to be sterile and can't have our own kids. And then the last step by the port surgically inserted into my arm for chemo. And then chemo was about eight hours a day, on average Monday through Friday, the first week of every cycle of chemo, and that kind of obviously stopped me in my tracks and, you know, kind of looked at life a little differently. And I quit my corporate job at the end of that, and a group of young survivors and I met randomly, really at the hospital at the end of it. And we all wanted to give back and we wanted to find purpose and meaning in this crazy experience. And we started a nonprofit 2005 called Imerman's angels, which is a free service where anyone fighting any type of cancer can meet someone who's already been through that same diagnosis and say Been there done that beat it. I know everything you want to know a walk you through the fight, what questions you have, and the whole mission is his peer mentor program. No one fights alone. There's a survivor to help every single one of them who's sick in the fight today. Any type of cancer anywhere in the world.
 
</strong>Michael Hingson ** 05:00
So one of the questions that immediately sort of comes to mind being a curious soul. Why did the pain literally just start, as you said, like turning on a light switch.
 
<strong>Michael Hingson ** 05:11
You know what they do happen, Michael I do now, testicular cancer is the second fastest growing cancer. And they think the tumor actually exploded a nerve, it was pushing through a nerve on the testicle, which caused pain. Now, the stats show that one in 10 people 10% of people have pain with testicular cancer. So I was that one out of 10. So nine others have no pain, and unfortunately, the nine that don't have pain, like if you were anything like me, there was no way you were going to a doctor just to go, that cancer would have kept spreading on my body into my brain and taking my life. But thank God for the pain because it forced me to go in, and it forced me to go have a doctor look at it. You want an ultrasound and make sure what's going on there. But that's what happened. It's a fast growing cancer, it burst a blood vessel and a nerve. And that's where the pain that's what caused the pain. Good question.
 
</strong>Michael Hingson ** 06:14
I have a friend. We haven't communicated for a while, but he was on the streets of Seattle talking to someone who he hadn't seen for a while. And this guy said, I just came from the doctor because I had to have a PSA test. And he said, My level was a little bit high. And they decided that maybe there's some prostate cancer, and they're gonna deal with it. He said, If you ever had a PSA test, and Jack was what in his 40s or more, he said, no, never had one. No, no need to do that. And his friend said, Yes, you do. Well, Jack went to the hospital or to the doctor's office and had a PSA test. His PSA level instead of being like noon or two was 27. And he was diagnosed with for Stage or Stage Four prostate cancer almost immediately. Never expected that never had any symptoms. He was very proactive in terms of dealing with it, studying and learning, alternative medicines and so on. The last time I checked, everything was in remission, which was really great. But still, you don't know. And there's value to those physicals and to doing tests.
 
<strong>Michael Hingson ** 07:33
They guy there, he got in there and found it when he did because one thing about cancer if they don't do anything, or you don't know, it just continues to grow. And it continues to get stronger, and it continues to be more difficult to be. So knowledge is power. And knowledge earlier is always better. And so wonderful. He went in and and yeah, you got to stop this stuff as early as you can. And you got to figure out what's going on your body.
 
</strong>Michael Hingson ** 07:59
Well, I have a brother who we lost to cancer. It started out literally as breast cancer in 2011. And they dealt with it, but then he wouldn't follow through and continue to monitor and a couple of years later it came back and by the time he dealt with it, it had metastasized, and we lost him in 2015, which is very sad. But yeah, it Yeah, he made his choices and I hate to sound cold, but it is really that it's a matter of choice.
 
<strong>Michael Hingson ** 08:30
Yeah, I'm so sorry to hear that it is you gotta go in you gotta get checked. You gotta know what's happening. Because people ask me this all the time. Like all they're like, well, didn't you feel a little bit of something before the pain. And I felt zero until the night and the bar when I felt the pain at that instant when the blood vessel burst or the nerve burst. And the cancer had already spread from my testicle, pelvis, abdomen, all my lymph nodes behind my kidneys, almost in my lungs, and I felt zero. So just like your friend with, you know, having advanced and high PSA, he didn't know either he didn't feel so you gotta go in regularly once a year on average, if it's cancers in your family, then you gotta go even more often, maybe once a year.
 
</strong>Michael Hingson ** 09:19
Well, I have not fortunately had cancer. I had a, I had a gallbladder situation in 2015 that suddenly I felt pain. And literally, it was a Thursday night and all of a sudden it started to hurt. And I went oh, this really is in the area where there might be a gallbladder. My father and my brother both had to have their gallbladders removed years ago. I didn't even think anything about it. But literally the pain as you said turned on. And so I went and when we dealt with it and the gallbladder was removed the next week with a totally different and amazing kind of surgery. He compared to what they went through where they had a big scar and all that this was all done through laparoscopy, and so on. And it was it was very, I won't say simple, no operation is simple, but it was very straightforward and was removed not much of any kind of scar or anything. And so that's fine. We move on.
 
<strong>Michael Hingson ** 10:18
Glad you got it out arrow, a really nice kitchen component. If your dad and your brother and you all have something with a gallbladder Thank God you were that's also knowledge, right? You knew from family that there was something with that organ and, and it comes to you and you jumped right on it. And analogy definitely.
 
</strong>Michael Hingson ** 10:39
Yeah, knowledge is absolutely power. And the other side of or the other part of it is knowledge and power. Lead to if you listen and think about it, they also lead to good choices. You can't deny it. None of us really should deny that kind of thing happening.
 
<strong>Michael Hingson ** 10:59
Yeah, yep. So that is the truth.
 
</strong>Michael Hingson ** 11:03
Well, tell me a little bit. So first of all, what were you doing corporate wise before you, you left your corporate job?
 
<strong>Michael Hingson ** 11:10
Oh, I used to work in commercial real estate and a horse you die every day. Very different world. 2627 28 through three, that's really when I made a lot of different decisions. And what I wanted out of life really hung up the student tie for good. And 28. You know, we launched merman angels are nonprofit. And then later, we started a B Corp that actually makes T shirts and ask for every casual group no more suits no more times I only once Mike. My goal was to wear it once a year or less, hopefully zero times.
 
</strong>Michael Hingson ** 11:51
I don't mind a suit and tie. And when I speak I wear a suit and tie and I don't mind. And if I had to go back to wearing a suit and tie because I was somewhere where it was more the the way of life. I could live with it. But I do enjoy mostly not having a suit and tie on and working from home, I'd love to tell people that it's really easy for me to get to work, I walk out one door the bedroom and walk into my other door, which is my office and there I am. And that's a lot of fun. But I think there's value in in being around people when you can and that's the operative part. It's like COVID, right? Everyone or so many people talk about zoom, tolerance and zoom. Not fear, but just fatigue and all that. And I'm sitting there going why is that such a big issue, given the alternatives? And again, it's choice.
 
<strong>Jonny Imerman ** 12:45
Yes, yes. You know if that's true, it definitely definitely is. Sorry, I lost it for one quick second. I put it on mute. I apologize for a little background, Alex here. That's what I can hear you.
 
</strong>Michael Hingson ** 12:59
So So tell me a little bit more about Emerman. Angels. And it is is it still around? What does it do? How long did you have it before you moved on to adding some other things and so on?
 
<strong>Jonny Imerman ** 13:13
Absolutely. So Michael Imerman. Angels, we started No, really, two or three, that was just a bunch of volunteer survivors. And oh, five and six, we became a full 501 C three nonprofit. I lived in Chicago for 15 years before New York. So it's still based. In Chicago, we have 13 full time people. And we manage this network that we've been very fortunate to recruit over 13,000 cancer survivors of all different types of brain cancer, lung cancer, bone, cancer arm and any type. And we manage the group. And we reach out to cancer centers and people all over the world who can find us and we'll pair you up with someone who had the exact same form of cancer, same age, same genders and cancers and everything. But yes, I'm an angel is going strong, fortunately. And we're helping 1000s of people a year. And the reason it works, Michael is the gratitude of the survivors they care. They want to help and want to give back they want to share their story, because they're giving up their time and their energy for no pay. And really nothing no, you know, publicity. They're doing this simply because they just want to give back and help other people.
 
</strong>Michael Hingson ** 14:33
So it is it is still running.
 
<strong>Jonny Imerman ** 14:37
Yes, it is still running. Fortunately, we hired a CEO. And the CEO actually runs our organization for us every day, but it's more of like a recruiter now and they'll do like some speeches for us and just anything on the outside. But the smart people are on the inside. So I just flipped people back to the inside and let our team really handle it but we've hired Have a really great team. And we have a wonderful CEO, who runs the organization. We're grateful we're the biggest group in the world of cancer survivors who are a community to mentor one on one. We're in over 115 countries that we can help people and have survivors in. So it is still going on. If anyone knows anyone touched by cancer, who is alone, somebody you care about, just send them the Imerman Angels that already and they can sign up online or team will reach out, we'll make sure that new survivors are trained, who want to give back and will help those that are sick, who want to reach a survivor like them. But yeah, it's up and running and has been since. Oh, 506, really, as a formal 501 C three nonprofit, we got a great board and a passionate group of very enthusiastic for the survivors. But no one should fight without knowing someone who has actually been through this stuff before.
 
</strong>Michael Hingson ** 15:55
And Imerman is spelled
 
<strong>Jonny Imerman ** 15:56
Imerman is spelled  I M E R M A N Angels. And I apologize, Michael and everybody for the difficult name. And I'm actually name this. We've just started meeting my survivor buddies. And I was in my late 20s, and I became buddies with all these young adults, survivors. And while giving back and mentoring, and my mom's like, your friends are like angels. They're so selfless, they want to give back now people on it, you call it Imerman angels, and we never thought we were gonna take it this far. And it just kept growing and the need was so strong. That's why it's called terminators, my mom named it otherwise would have picked something simpler, easier and harder, and kind of says what we do,
 
</strong>Michael Hingson ** 16:39
I don't think it's a difficult name at all. And it's a very accurate description of what you do. And I think that when you're dealing with an organization, and you're naming it, you should name it with something that's relevant. So Imerman angels is very apropos. So I'm glad that you're, you're calling it that, and congratulations, and God bless your mom.
 
<strong>Jonny Imerman ** 17:01
Thank you, like on YouTube, God bless you, man, and all the good work you're doing in the disability space. But we're really grateful as cancer survivors that we can do something to make a difference, you know, these stories really can help people.
 
</strong>Michael Hingson ** 17:14
So you are doing this all over the world with all types of cancer? And do you do you find from time to time that you get new either kinds of cancers, or although you have a lot of people new expertise that you didn't have before, as since it's a growing organization?
 
<strong>Jonny Imerman ** 17:34
Yeah, you know, it's a really good point you bring up we're always recruiting new survivors, because there's so many different types of cancer out there. And there's so many rare people that get a rare cancer out there. And they're super isolated. And there's always new treatments, you know, there might be a brand new treatment that wasn't here three years ago, but it is this year. So we have to have a survivor who's had that treatment. Because when some seconds to take that treatment, we need those out, he was actually a hatchery. And so we're always recruiting, we're always talking to people, we're always finding new people. And never stop that. It's a recruiting machine. Every survivor can be a part of it and help. So we're constantly looking for more and more people. We have 13,000 people, we could have 13 million plus people. But they're all great. And everyone matters. And it's such a good example, Michael, have the power is in the team, the powers and the community, right? And all of us are working together for one bit with one big community, then everyone's going to find a match. But we don't know is it going to be this person or that person today? We don't know. But if everyone's in the community, and everyone's registered, then we can
 
</strong>Michael Hingson ** 18:49
really help the most people. How do you match people? So somebody goes to Imerman <a href="http://angels.org" rel="nofollow">angels.org</a>. And they sign up and you said that somebody reaches out to them? What happens then
 
<strong>Jonny Imerman ** 19:03
what happens then is they sign up online, usually the easiest way or they can call us they can do that too. When people sign up online, the easiest way to do it, what we do is our team will call them or set up a zoom assure in a country far away. We set up a zoom, we chat with them we get to know them we what kind of cancer do you have? Where are your fears? What treatments are you going through? I think we learn about them. And then we really ask them that's really the kicker Michael is now who would be the best fit for you someone your age, someone that beat the same cancer. Someone is both someone your race someone your gender, you know, we ask people what would be the best fit for them. And then once we figure out what that is, then our team goes through this community this big community online finds the best part sent in our system to match them with and then we simply just make a very simple introduction, we say, you know, okay, Mike, you're going through colon cancer stage three, we know somebody that lives in Miami, and they beat stage three colon cancer, his name's Larry, you got to know Larry did it four years ago, and walk you through everything. But we use tech to manage the database to basically have a community and know where people are. But we make a very normal introduction, we talk to both sides, and then we send a join email to get everybody connected in the end.
 
</strong>Michael Hingson ** 20:35
And then what happens, then
 
<strong>Michael Hingson ** 20:37
the question is up to them how they want to engage, it's totally up to them how they want to, they want to talk and how they want to engage. So, you know, they may say, I, you know, they may say, I want to talk once a week, they may say, I just want to talk once in a while, they may want to email, they may want to zoom, it's actually completely up to them, how they want to interact. And we leave it very open, very open to them. Usually, the survivor is the one that makes the decision how they're going to talk and how they're going to connect. And it's all person. Yeah, kind of molded to the person that's looking for support.
 
</strong>Michael Hingson ** 21:25
But the whole point is, it is a support network. So it's not a medical thing where people give medical advice, although How do doctors get involved? And do Do people ever want to talk with doctors through the system? Does that happen? Or is it more peer? To peer support?
 
<strong>Michael Hingson ** 21:43
Yeah, no, we get a ton of referrals from the doctors, you're exactly right. The doctors, nurses, social workers, they're the ones that send people to us. So that's where they come from out of them. But you gotta make friends with the facts, you got to convince the doctor that we have researched everyone we've talked to everybody and we know, sort of are you really know are people we know, questions that they asked. And so it's, it's really, it's a very, it's gotta be vetted, there's got to be training, we got to know all our people. That's really important. Because if you don't have the buy in from the doctors, and you don't trust, that these people who are sick are going to be able to, you know, have a good experience, and we're not going to give them medical advice, we're just going to be friends and supporters and arm them with questions, then you're not going to get the bind the doctor learn that, you know, in the early days, you know, we can't give medical advice, we coach that. Gotta make sure that our that our mentors, you know, our friends, sharing a lot, their story, they're supportive, they're loving, the caring, they, they they relate, they tell stories, they they blaze the road, that they don't tell people what to do with always go to the doctor in terms of what treatment to take to very important that you're going up. Because we're not doctors, we can't coach them what they should take.
 
</strong>Michael Hingson ** 23:12
Do Doc's ever volunteer and become a part of the organization in that way.
 
<strong>Michael Hingson ** 23:17
We're definitely we've had many doctors volunteer, we've also have Michael, we've got a group. It's a board, really, it's a medical advisory board of doctors, nurses, social workers, and they're incredible. They're all over the country, they help. They help us build our training manual, they help a lot of ways. But no doubt about it. You got to have the doctors on your team, you got to learn from them. You got to figure out from them, you know what's important, and how to make this thing work best. But you got to partner with the hospitals and the doctors for sure.
 
</strong>Michael Hingson ** 23:51
How large is the staff
 
<strong>Michael Hingson ** 23:54
13 We have 13 full time people, our budgets about $1.5 million a year. So we're, you know, small, medium sized nonprofit. But it's big enough to be able to manage the network so far. But of course, one day, you know, we want to have more people or we could, you know, be able to help more people because we have to pay people full time who answered the calls, who reach out who do the trainings, that's a big part of our costs are biggest part of our classes are people.
 
</strong>Michael Hingson ** 24:26
Yeah. And the the database and so on, obviously is a cost but it's it's sensible. And it makes perfect sense that people are the the largest part of of the cost that you have to undertake and you got to pay people because people need to to have support financial support to to be involved in this in one way or another as staff members.
 
<strong>Michael Hingson ** 24:50
That's exactly right. I mean, we pay people full time because they're going to be on the phones all day, and they're going to be helping people comforting people introducing them to other survivors. training new survivors managing the database. Exactly. So it's, it's not rocket scientists on this one on the program. But I will say there's a lot of moving parts. And sometimes somebody has a recurrence that we have to know that if they're registered survivor on our system, and then we want to reach out to them again to the mentor, but last week at occurrence and cancers back leg, you got to check in first before him before you hook them up together, there's a lot of moving parts. And you got to talk to people to learn who they really want to connect to, that can be tricky, too,
 
</strong>Michael Hingson ** 25:39
are the paid staff members, cancer survivors, so necessarily, some
 
<strong>Jonny Imerman ** 25:44
of them are now we do have some, it used to be all of them in the beginning, they were all survivors. And then sort of as we've grown, we have family members and caregivers. It's sort of a mix of a bunch of different people. We definitely do have some survivors on board. Yeah.
 
</strong>Michael Hingson ** 26:03
But then you've got 13,000 volunteers, which as you said, is also part of the moving parts of of what you do.
 
<strong>Jonny Imerman ** 26:10
Zack, managing them go keeping in touch with them and keeping them engaged when they're not monitoring. That that is also a challenge that we have not solved. We do our best at keeping in touch with the people. But it's tricky, because a lot of people in the system,
 
</strong>Michael Hingson ** 26:27
how did COVID affect what Imerman angels is doing?
 
<strong>Jonny Imerman ** 26:33
So COVID has been good, from some ways, I feel for all the families have gone through COVID. It's been a crazy couple of years. But it's taught us that we can really work remotely. And our team right now is hybrid, there's a few going into the office in Chicago, but a lot of them are just staying home. So it's really taught us that we can work really well together without working together every single day. So it hasn't slowed us down. The part. That's the craziest Michael is that fewer people have reached out during kirpan than they did pre COVID. And we think the real answer to that reason to that is because they, they simply, you know, they simply had their families and they have people around them. So they were able to have more support. So I think they called us a little less often than they did before. And that was a little tricky. We were just surprised, we thought we were gonna get a ton of calls during COVID. But a lot of people were with their families in their pod. And maybe they felt like they had more support. So they just simply didn't call us as often. But that's all coming back now. And I think numbers are going to come back up to where they were before.
 
</strong>Michael Hingson ** 27:52
Yeah, because in some senses, at least, with the immunity or with the extra strength that vaccinations offer. More and more people feel comfortable about going out a little bit
 
<strong>Michael Hingson ** 28:06
more. Exactly, exactly. That's for sure. And things like cancer, you know, you do have an immune deficiency. That's right. I mean, you got to be really careful if you have cancer, and you're on chemo and your white blood cell counts down. And then now you get something like COVID I mean, it can much more easily kill people. It's it's a tricky combination those things together.
 
</strong>Michael Hingson ** 28:30
Yeah, it does make it a challenge. But you have a great passion for this. And you've allowed your passion to help you move forward and form Emerman angels and that's good, because it's a need that needs to be filled. But you've moved on and you've also formed another organization. Tell us some about that, if
 
<strong>Michael Hingson ** 28:52
you would. Yeah, we have to so we got excited Michael about spreading the word for Imerman Angels because the more we got the word out, the more survivors out there found us join the network, and started helping people. And we came up with this idea that nonprofits really make cheap $2 bright green T shirts with way too much stuff on it that Nobody wears this stuff. And we're like we're gonna make cool shirts that people actually rack in the city and talk about us and wear to the gym. And we learn if we did white on black super simple. Just the logo enough to spark curiosity and spark a question on a really high quality t shirt that we could make it make it make it a brand's make you something you want to wear, and it's got to fit you well. And so we started making Imerman Angels one black shirts, that our friends are rocking at the gym or a sports game or walking their dog in the city. And lo and behold these conversations sparked in the word out and it brought us everybody we needed including donor Are people that use the program, people that volunteer, and we started a B Corp with a company called closed box Clos, the talk at COC <a href="http://talk.com" rel="nofollow">talk.com</a> is our website. And basically what it is, it is a one site where anyone can go. And you can learn and search about all these hundreds of nonprofits that are out there, watch the video, learn the mission inspired, find something new to you. But then at the same time, you can shop right there on the site, right when you like some things that I want to buy there, or I want to buy their teacher, I want to buy a hoodie, it's right there. And we make them on demand. And we dropship them right to you about four and a half days or average order to arrive at your door. Everything we make very high quality, and looks cool. It's all white on black or white and gray. And we want to inspire people to rock the logo of good causes, rather than wearing a Nike swoosh or an Under Armour symbol, or Dallas Cowboys. And that's okay, if you want to rock that. But you could be great. And you could rock a cause that actually helps people. And that actually, you know, gets movements out there. And it's a question that people are going to ask when they see in that shirt. And you can say, this is my favorite cause. And this is why and here's what they do. Because maybe someone who needs that program is going to hear about it because somebody else knows about it. It's all about awareness, awareness through apparel.
 
</strong>Michael Hingson ** 31:29
Well, to start the corporation, you obviously had to start learning and developing a knowledge about it, which says a lot about you that you want to continue to learn and evolve. So, Mr. Expert, what is a V Corp?
 
<strong>Jonny Imerman ** 31:46
Well, I'm I don't know x my expertise. But I will tell you, I've learned a lot. So a B Corp is the highest level certification that your company it is a business for your for profit company is a movement for social good. If the highest level of ethics in the highest level of sustainability, and social impact of anything out there, there's 1500 B corpse in the US and about 3500 outside the US about 5000 total. And it's really a movement of more sustainable ethical businesses who care. So we don't make apparel and run Shopify stores and sell stuff for companies or sports teams or anyone else. It's all nonprofits, its movements and causes that truly make the world better. Our packaging is 100%, recyclable, things like that, you know, we need to prove to become a B Corp that we care about the planet, we care about people, plants, pets, everything, you know, we care about all these causes, we are in the mission of solving a social problem. But we still want it like a business. That's why it's a B Corp, not a nonprofit.
 
</strong>Michael Hingson ** 32:59
So it is actually in some senses. And I don't mean this in a negative way. But it is a profit making company because it has have to support itself.
 
<strong>Jonny Imerman ** 33:08
That is 100% true, you know, we're not even profitable yet. So technically, I wouldn't even call me it is a for profit, technically. But it's not for profit for anyone yet, because we're still trying to cover our costs. And we're in year four and a half. But we've doubled sales between one year one and year two, and year two and year three, and then a percent we increase between three and four. So we're hoping this year to be able to cover our costs Michael, and then we can make a profit business where right we can live on it and be sustainable. Right now. We're living on savings that can last forever. So we're excited to make this sustainable and get to do what we love, and drive this mission home that we love. And then once we're profitable, in addition to the branding for the causes and getting their logos on more bodies 20% of our profits, we donate to our causes. So we're also going to help fund them when we get there
 
</strong>Michael Hingson ** 34:08
are the causes all cancer related?
 
<strong>Jonny Imerman ** 34:11
They're all over the board. So it could be helping people with disabilities. We have a group in Chicago called dare to try or anyone who's lost a limb. They teach you how to do tries, any sort of physical disability show, literally triathlons. We have groups that help animals. We have groups like Feeding America, which probably everybody knows the second biggest one in the country. Solving food insecurity could be anything helping the homeless and anywhere in the United States.
 
</strong>Michael Hingson ** 34:45
So they're they're keeping you busy. How how big guard our sales are is the cost right now how big is the corporation?
 
<strong>Jonny Imerman ** 34:53
So we are most we have over 400 nonprofits, and the most that we've seen sold in a year, which we're on pace probably this year to do about 200, for Feeding America 200 items. And the number, that's number one and number two, and number three are probably around 180 150 items for the year. So and then some of the causes will only sell maybe five years or so something like that much lower. So it's still lower than we want. But we knew that going in, you know, we have to be creative to drive people to our site, to allow them learn about vetted trustworthy, great causes, but then also take the next step to buy. But our big idea to really get this thing going and help more classes. And better is we are getting companies to allow group buy for their employees, and they buy one item for employee, and then every employee gets to pick their favorite nonprofit from our list. And then Geez, that work now becomes jeans day for purpose, because you're wearing a t shirt or a hat for your favorite cause in addition to jeans. And now it's something you know, bigger than just jeans day. Right? And so we're gonna get many, many more companies who are going to invest in this invest in their people and their causes. And it sparks conversations in the office about what's your favorite cause? Why?
 
</strong>Michael Hingson ** 36:18
How does class talk? And or how do class talk and Imerman angels kind of interrelate to each other.
 
<strong>Jonny Imerman ** 36:26
So Imerman angels is on closed dock. It's one of our nonprofits that on close talks. So we have 400 plus, and any nonprofit you gotta be a 501. C, you you basically get a page on closed Doc site. So when you go to closed Doc site, you can search and find all these nonprofits, but incriminated was one of them. It's one that they do sell on our site.
 
</strong>Michael Hingson ** 36:53
But they're separate organizations totally separate.
 
<strong>Michael Hingson ** 36:56
Ones a 501 C, three Imerman Angels, closed dock as a B Corp totally separate books. Solely separate things. That's true.
 
</strong>Michael Hingson ** 37:06
How do nonprofits learn about close talk?
 
<strong>Michael Hingson ** 37:10
So we reach out to a lot of them. We know quite a few because we've been in the space for almost 20 years. But at this point we have the one people that we do now are already with us pretty much. And we reach out we're constantly asking our friends, you know, tell us about great missions, who should we be helping? Should we partner with? So we use social media, word of mouth LinkedIn, we find some break as friends just reading an article and you're reading about a great new cause. Like that's one way one on our site. We can help make T shirts cooler so we do a lot We pound pavement we hustle that's for sure Miko Well, one
 
</strong>Michael Hingson ** 37:52
thought I have if you haven't connected and I obviously haven't looked yet at clothes <a href="http://talk.com" rel="nofollow">talk.com</a> but would be the National Federation of the Blind, which is the largest consumer organization of blind people might be something worth looking at.
 
<strong>Michael Hingson ** 38:04
We would love to work with that organization. We don't yet. And I think we reached out to them, but we didn't know anyone there. So we haven't connected with them yet. But that's a wonderful organization and needs to grow and want to make their tissues as cool as possible. And that's the goal. We help them all. And again, I want to underscore it's free for the nonprofits. They don't have to build a tech, they don't have to stack the inventory. They don't have to drive the traffic even you know, it's all on us and find ways creatively to drive traffic to our site so people can learn about these causes do it. So that way the nonprofit if they want to promote it to their own people, they can, but it's never required. They can focus on their service and the mission. That's the most important thing for them.
 
</strong>Michael Hingson ** 38:54
Well, being a prejudiced kind of guy. I'm more of a polo shirt guy than a t shirt guy. Our polo shirts available.
 
<strong>Jonny Imerman ** 39:01
We do my Kobe. Oh good. Yeah, polos, so we've got polos.
 
</strong>Michael Hingson ** 39:06
I like polos with pockets
 
<strong>Jonny Imerman ** 39:09
there we go, we do and we're if there's no there's not a pocket but we looked at other bolos add a couple of different styles because what we have now is like a polo more of a golf shirt. Doing some that are all cotton, that are might have a pocket on the ones we're looking at. But we're always adding new items. You know the store is the same store 16 items right now for all of our causes, but we're always adding new ones on there so we appreciate your
 
</strong>Jonny Imerman ** 39:39
feedback we take all that helps helps us get better we just want to give them what they're gonna wear.
 
<strong>Michael Hingson ** 39:44
That's right in front of right in front of everyone, you know polos with pockets, but that's my prejudice. I just like those shirts. I like pockets on shirts. So yeah, that's for sure. That's that's me. But you you continue to really evolved these corporations and I would be interested to hear where you see both Emerman angels and close tech in over 10 years.
 
</strong>Jonny Imerman ** 40:12
No Imerman angels, we'd love to see hundreds of 1000s Maybe millions of survivors in one big community giving back. And people that would be beautiful to see that happening in increasing the community, helping you know, hundreds of 1000s or millions of people one day, and in 10 years clothes, we love to be able to walk out the streets in New York, LA, San Francisco, Seattle, you name it. And like two out of five people a rock and a hat, or a t shirt or polo, for a cause that they love. And we want to make it mainstream, you feel good about yourself, you feel like you're volunteering just by being you know why wear a plain white shirt or a plain black shirt, when you could be great, you could be rocking something that matters. That's our main vision that we see as this is going to be mainstreamed for people to wear.
 
<strong>Michael Hingson ** 41:10
So how big is the clothes tech staff,
 
</strong>Jonny Imerman ** 41:12
very small, my brother, myself, my brother's my best friend, it's him and me. And we have a third minority partners. We haven't even hired anyone yet. And we're just grinding it out little by little, but we are going to hire hopefully sooner than later, you know, when we get some profit. And we're able to afford that we'd love to be able to hire more people to help.
 
<strong>Michael Hingson ** 41:35
Well, and you and your brother work well together. And that's always a good thing we do
 
</strong>Jonny Imerman ** 41:39
we get along great, you know, occasionally a little bit of heat in the kitchen, but that's part of it, you know, like any relationship. But overall, we see things very similarly, we both have the same goals. The trust is always there. And he's my best friend. So very lucky for that.
 
<strong>Michael Hingson ** 41:57
Have you had any other incidents of cancer, or just the testicular cancer,
 
</strong>Michael Hingson ** 42:02
testicular cancer. But after I finished all my chemos Michael, I was clear. And then about a year later at a checkup, CAT scan that found for tumors by my kidneys, sort of by my spine, really, and in front of the spine, I guess I should say. And behind the kidneys, they were in a weird spot. So we had to go in through one more vertical incision, one more big surgery through my abdomen is 11 inches long from the sternum down to the pubic bone. And I had to move my organs out of the way, like pick them up with their hands and move them and get to the tumors, cut them out, put the organs back in, stitch the stomach muscle, and then 60 staples up and down vertically. So that was my last bout. 2003 is when it all ended. But yeah, it was. It was a journey. I mean, there's no doubt about it. I mean, cancer can come back. One thing I believe is when you're helping other people and you're focusing on your mentees, you sort of release fear of a comeback. And you don't think about it as much you don't as scared of it anymore. Because you're so focused on helping somebody that's really sick right now, and doesn't know if they're going to make it.
 
<strong>Michael Hingson ** 43:18
Yeah, he's your brother had any experience with cancer? Personally, no,
 
</strong>Michael Hingson ** 43:22
no, you know, just as being a caregiver to me and my mom. But now fortunately, both of them are okay. Never had a problem that got they're totally safe. Yeah.
 
<strong>Michael Hingson ** 43:34
Which is, which doesn't mean at all that he isn't empathetic and understanding clearly he is because the two of you work together and you enjoy each other's company. And that's always a relevant part to the process.
 
</strong>Michael Hingson ** 43:47
That is that definitely is it takes a team, it takes a village to get through this stuff. It's not easy, but you get through it. But I think a lot of us feel like myself, if you're going to go through cancer go through young, and you have more of your life afterwards, to live more enlightened more. With a focus more with purpose, you want to make a difference. You want to be kind, you want to really look away at the end of life and say how many people that I positively affect in my life. And I think a lot of us as cancer survivors, especially the ones, that's how we think are their impact. What footprint Are we leaving?
 
<strong>Michael Hingson ** 44:28
Are there any kinds of cancers that even when you diagnose them early? aren't things that you can stop or kids can pretty much you say, universally, that if you catch it early, you can stop it and live a meaningful and long life?
 
</strong>Jonny Imerman ** 44:44
Yeah, that's almost all cancers. If you catch it early, you can get it out from the roots. And that's the goal is to get it out from the roots. So if you catch it early, that's the key. Now there are some that are just dead. recall it starts in the brain, it's just difficult based on the tissue around it. But if you still get it early, and it's smaller, it might be a minor surgery or a little radiation. And you're able to save so much of the brain or all the brain and save someone's life. But early detection is key. Being aware of your body going in, if you feel something, those are all really, really important things.
 
<strong>Michael Hingson ** 45:24
I think we've kind of covered it, but still, what do you advise everyone to do regarding cancer?
 
</strong>Michael Hingson ** 45:33
i Yes, we did talk about it. But go in, get checked once a year. If it's in your family get checked more than once a year. Educate people get your friends to go in, like getting checked. And making sure things are clear is the best way to save your life.
 
<strong>Michael Hingson ** 45:52
I will say from experience I do go in I guess it's now every 10 years to do colonoscopies and people say how horrible they are? Well, the prep is, is a whole lot worse than the colonoscopy because you tend to sleep through it. But yeah, it is it is such a necessary thing to do. And then every year we do colorguard tests, my doctor has prescribed those and I gather that's a pretty successful and meaningful way to to potentially see a lot of cancers that might happen or rule out the fact that you have any.
 
</strong>Jonny Imerman ** 46:29
Yes, yes, I mean, knowledge is power. I'm glad you're on headlight color, you're in the know, and you're educated. I mean, the more you educate yourself on this stuff, that is truly how we save lives.
 
<strong>Michael Hingson ** 46:45
Yeah, that's what we have to do. In order to make sure that we we take no chances with all of this, which is really important. That's right. So it's, it's really exciting that you and your mission exists in are helping so many people. I don't remember whether you said the number, but how many people do you think you serve in the course of a year as people who come to you and say I have this cancer or I'm concerned about the cancer that I might have. And so it's
 
</strong>Michael Hingson ** 47:20
1000s of families reach out to us every year, it's somewhere in the ballpark of 3500 to 4000. families a year on average will find us and reach out. And we probably pick up about 1000 new survivors every year. And family members, I do want to mention, you know, we do help the family members, like let's say it's someone who loses their spouse to cancer, and they're only 30 years old, and they have a small child, you know, we can introduce that person to another person who says I'm 35. And when I was 30, I also lost my spouse to cancer. And I have a small child. And here's how I got through it. Nobody should go through this alone where the caregiver, the caregiver, or the person that's in the fight to a survivor.
 
<strong>Michael Hingson ** 48:08
So with all that you're doing, do most survivors that connect with you then become volunteers for the organization and are available or is out of 13,000 people or the people who have stayed with you.
 
</strong>Jonny Imerman ** 48:24
Yes, I mean, the large, large majority of people who we help and hook them up with a mentor, they're going to beat it. And then they're going to say I want to mentor It's my turn now to give back in as a beautiful thing. You know, they care, they they're grateful. They want to help the next person there really is, is it's like an engine that that kind of feeds on itself. And it
 
<strong>Michael Hingson ** 48:49
doesn't really get any better than that, because you've got so many people who want to give back and, and do it. And, you know, I would say the whole thing a little bit differently than you. I would hope that we find some cures for some of this cancer at some point in the near future. So that the number of volunteers you have to have and the number of people who are involved gets to go down because cancer is less, but we're not there yet.
 
</strong>Jonny Imerman ** 49:14
Yep. Yeah, that's exactly right. We are not there yet. You know, if you look at stats, every year, Michael, the survival rate goes up 1%. So 40 years ago, it was about a 30 35% survival rate of cancer full years later today. It's about in the 70s. It's about 74 75% of people who can repeat it every year. So research and all the good work that they're doing in the lab, and all the new treatments. It's about that increases survival rates 1%. So eventually we are going to get there.
 
<strong>Michael Hingson ** 49:54
How much of the increase in survival rate comes from just the medical treatments as opposed was to catching it early.
 
</strong>Jonny Imerman ** 50:03
That's a good question. I don't know that exactly. I do know this that did you get it early, you're way, way, way ahead of beating it. That is for sure. I don't know exactly though. I mean, a lot of it, of course has to do with new treatments I know with for my cancer, testicular cancer, it was in the 70s. And before, 90 plus percent of people died with this cancer. And in the late 70s, early 80s, a dyadic, dn hospital, Larry einhorn invented, created this chemo. And it really flipped the numbers. Now, it's gotta be something like 80 90% of guys, which is the direct answer, do beat it. Again, you gotta get it early. But overall, 80 to 90%
 
<strong>Michael Hingson ** 50:58
of them will beat it. Which, which is, is pretty important and relevant to be able to address but it's still, it's an it's a complex solution. It's not just oh, you can go get medical treatment, it is being aware, catching it early. And then dealing with it and not allowing yourself to go into denial. 100%,
 
</strong>Jonny Imerman ** 51:21
catching it early, not going into denial. Being afraid to go to the hospital is a dangerous thing. We always say as survivors that doctors not going to give you cancer, you're not going to give it to you either have it or you don't. So you might as well figure it out now and find out. You got to know but you're not going to get it you're not going to catch it from going to a cancer one of the doctor,
 
<strong>Michael Hingson ** 51:42
that's a good thing. That's a good thing. That's a really good thing. Is cancer mostly genetic? Or why do people get it? Is it just most
 
</strong>Michael Hingson ** 51:53
researchers, Michael that I know and I know quite a few over the years, because they all send us patients but they say a 5% genetic, much smaller than most people think 95% of what we do socio environmental. And if you take that 95% and make that one whole pie. Two thirds of that is one thing, which is diet. And most The researchers say that it's just not known enough. But what we eat makes it very a lot of logic, very logical to a lot of people is going to filter into our bloodstream and become our bodies. So it got to eat as healthy as it can and as clean as you can. It's Whole Foods free from pesticides and chemicals. There's no doubt about it. That's the number one overall factor in something like cancer.
 
<strong>Michael Hingson ** 52:47
So what are good diets?
 
</strong>Jonny Imerman ** 52:49
You know, I don't want to impose my views because this is their own but I will say after everyone I've met and all the researchers I know most residual I know they are vegans, I've been vegan myself for 1415 years. I rice beans, vegetables, now it's through and I don't do any and there's no doubt about that. Like there's there's a lot of research especially with colon cancer and colon stuff that that is just lesser lesser chance of developing cancer especially colon but you know again, that's my personal views if somebody likes a good burger if they immediately are happy to eat a steak I get it or chicken or fish whatever it is you I would just save this if you love it just try to do it in moderation and do it or anything every day with meat.
 
<strong>Michael Hingson ** 53:48
But is it the meat or is it the additives and the pesticides or the the other things that is put into the meat that's really the issue?
 
</strong>Michael Hingson ** 53:57
I personally think and again, I'm not an expert but everything that I heard it's a little bit of both the animal protein but it's mostly the additives and it's what happens to these animals antibiotics that are pumped with and and things because it becomes a business and the bigger the animals the more the more you know meat there is to sell and unfortunately that's how it is a lot of stuff pumped in and antibiotics or growth hormones or whatever to make the animals bigger and we can plants you got to be a little careful still with Indian pesticides and so forth.
 
<strong>Michael Hingson ** 54:37
But certainly the issue is ultimately eat higher quality food look for the the food whether it's meat or not, then doesn't use a lot of pesticides and so on. And that isn't guaranteeing that you won't contract but your chances go up of remaining more healthy.
 
</strong>Jonny Imerman ** 54:58
Yes, yeah. us absolutely your chances go up. And if you're not sure middle of the road in, if someone's eating steak every day, three meals a day, I don't think that's a great idea personally, for me, yeah. But you're middle of the road when in doubt. And you just try to lean I think on a war budget, vegetable diet and as Whole Foods and as organic as
 
<strong>Michael Hingson ** 55:24
I know, my wife, Karen and I tend to, if we have meat, and we do some, but it's it dinner, and we portion control it. And we are eating pretty high quality stuff, as opposed to just going buying the best price at the store and things like that. But we, we for lunch, we usually eat not some cheese and fruit. And for breakfast, it's high end oatmeal or a bagel. And with a little bit of butter on it. And so there there are things that possibly could be improved. But by the same token, we're monitoring it pretty closely. And again, we go in for all the physicals and so on, that I think we're very concerned about heart healthy carry has had some family members with it. And of course, I mentioned my brother and other things like that. So we're, we're sensitive to it. And I think everyone should be sensitive to it.
 
</strong>Jonny Imerman ** 56:19
I totally agree. I mean, what's more important than your health? If you're not healthy? How can you help anybody else? Or take care of your kids or your family? You got it, you should be smart about it. No doubt?
 
56:31
Well, I think it makes perfect sense all the way around. I can't leave without talking about how we met, which was on a webinar with accessiBe, which was a lot of fun. In is it Imerman angels that uses accessiBE?
 
56:45
We do. We're very grateful. So close talk has it too close, or too great. Yeah, so close together, too. And thank you, Michael, for all you do for accessibe in the accessibe team, they've just become friends. And I love the mission of an all accessible internet for as many people as we can for 2025 I just think it's such a positive mission company. And it's really a B Corp minded company, and rootin for you guys always so love, which you do
 
57:17
well, and we're having a lot of fun doing it, educating people. And there's a lot to learn about the internet. And we're learning a lot about how to communicate, as well. But we do appreciate people like you who are out there who are using it, and telling the world that again, it's all about some social consciousness. And what happens with accessibe accessibe is a very conscious company regarding the world SSB also makes itself available free of charge for nonprofits, which is really kind of cool.
 
<strong>Michael Hingson ** 57:49
Really, really cool. I mean, for any nonprofit in the disability space, I know they're totally free. And so we told a lot of our disability nonprofits about accessibe and they signed up and now they have an accessible website, especially because there's been people with disabilities. So yeah, yeah, really good stuff there.
 
</strong>Michael Hingson ** 58:11
And whatever doesn't work with the access or automated widget, excessively is there to help make the rest of it accessible to which is part of the social conscious of consciousness of the organization?
 
<strong>Jonny Imerman ** 58:24
Yeah, really is. It's, it's a great group, and they're passionate in there. They're fired up. And it's a mission that matters. So what a great company to get behind.
 
</strong>Michael Hingson ** 58:35
And we got to meet you. Yeah, I
 
<strong>Jonny Imerman ** 58:36
got to meet you. Like your story is great. And I enjoyed watching you and your video and learning. I think it was the Monterey speech you gave it was funny, as well done and, and informative and your store and you have escaped the building. And I learned a lot from you. So thank you for that.
 
</strong>Michael Hingson ** 58:55
Well, thank you. It's was fun to do the speech in 2019. And be able to continue to move forward. And we're having a lot of fun with accessibility. And as I said, getting to me, you and having a lot of fun doing this podcast. And we we really love social minded people who are on missions, especially because they make sense. And it could be that you've got a single minded mission, that's okay. Or you go off in many directions. That's okay, as long as you do it, and you recognize you're doing it for the right reasons. And that's what matters.
 
<strong>Jonny Imerman ** 59:29
Yeah, that's it. If we all live that way, and try to help others and be kind and affect people in a positive way. It's all it's a win for everybody. Everybody wins together. Everybody benefits.
 
</strong>Michael Hingson ** 59:42
Should people be afraid of cancer, and I'm delivered and asking about fear.
 
<strong>Michael Hingson ** 59:47
No, I don't think we want to live afraid of it. I think we need to think preventatively though, you don't want to be reactive. You don't want to deal with cancer like I had once I had it I was like Okay, and what do I need to do to Get rid of it. You want to think preventatively exercise workout, lower your stress, sleep enough, eat a healthy diet, don't smoke, don't do drugs, don't do anything to the body that's toxic. Those are the ways I think we live. And then you just after that you can't really fear it. Because if you're doing all those things are most of the things that got to live your life and freedom, I think and try to enjoy it and not worry about it. Because life is truly enjoying the moment.
 
</strong>Michael Hingson ** 1:00:30
And I think that's really important that we we've got to start fearing less, we've got to stop being so afraid. But be more strategic, analyze, be more people who look at what goes on during the day by taking some self analysis time at the end of the day. And not being afraid of so many things. Because fear, as I like to say blinds you. And when that happens, you don't think St.
 
<strong>Michael Hingson ** 1:01:01
Lily agree, you know, fear is kind of the opposite of joy in a lot of ways. If you want to be happy, and you want to be in peace you can, you got to find ways to let it go. I told the agreement in fear to a lot of nasty things to people, it's just it's not another great emotion. So we the survivors have put a lot of time and reducing our fear of our cancer coming back. And to us the number one way to do that is giving back helping other people because you're not focused on your own self and your own fear, because you're helping somebody else who's sick right now. So through mentoring to giving back through taking the spotlight off yourself and other people. That's how you reduce your fear in the same way with something like AAA Alcoholics Anonymous sponsors will help the next person and it gets the mind off themselves of going back into drinking because you have a mentee that you got to help. You're responsible for somebody else, you know, that's how he he reduced the fear and you stay on a better path.
 
</strong>Michael Hingson ** 1:02:04
Well, Jonny imerman I really want to thank you for being on unstoppable podcast and how can people reach out to you you've talked about it some but good to summarize it again. How can they maybe talk with you personally or reach out and learn all they need to learn
 
<strong>Jonny Imerman ** 1:02:18
as little Michael You are a pleasure brother it's great chat with you again and Imerman angels if you know anybody with cancer, it's I M E R M A N  angels that o r g if you forget that you just type in one on one cancer support and mentoring or something like that and we should pop up right away. And with clothes talk@coztak.com clothes <a href="http://talk.com" rel="nofollow">talk.com</a> Like your clothes are talking for a good cause sparking conversation in the word during go to the web site and learn about Craig pauses are out there to rock their logos
 
</strong>Michael Hingson ** 1:02:55
will super will thank you again for being with us. And you out there listening wherever you are. We really appreciate you and would love to get your comments and feedback about this and unstoppable mindset in general, you are welcome to give us and we appreciate you giving us a five star review wherever you're listening to the podcast. But also, you can email me directly at Michaelhi M I C H A E L H I at accessibe A C C E S S I B E .com. Or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And hingson is spelled H i n g s o n. And if you know someone else who you think ought to be on unstoppable mindset, love to get those suggestions. We really appreciate hearing from all of you about who you think ought to be on the podcast. Some people we'd love to have on the podcast. We haven't been able to reach him yet. But it'd be fun to have Anthony Fauci on the podcast, don't you think Jonny that'd be kind of Oh, that would be awesome. That would be kind of fun. But in general, we really appreciate any suggestions that you all have. And I can I can come up with a whole bunch of names of people we'd like to have, but we really appreciate any assistance and support any of you can bring to bear and in finding guests for us. We're grateful to do that. So thank you again for listening. And Jonny one last time. Thank you for being a guest on unstoppable mindset. Michael, thanks and stay well, buddy. Keep up the good stuff. Great to see you. Thanks for having me.
 
**Michael Hingson ** 1:04:35
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Charitable Innovator with Jonny Imerman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a0e7466e-8bd1-420d-884f-f4e26592ea79.mp3?source=rss&amp;ext=asset.mp3" length="40129344" type="audio/mpeg" />
<itunes:episode>85</itunes:episode>
</item>
<item><title>Episode 84 – Unstoppable California DOR Director with Joe Xavier</title>
<guid isPermaLink="false">https://pinecast.com/guid/779561ae-e3c2-4934-9f2d-c17c194c5176</guid>
<pubDate>Fri, 16 Dec 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:09:53</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9a0b8200-fea5-4444-95cf-e5b6625e5162/UM084-Joe_Xavier-Coverart.jpg" />
<description><![CDATA[<p>I have been looking forward to this episode of Unstoppable Mindset for several months. Today, please meet the director of the California Department of Rehabilitation, Joe Xavier. Joe has been the Director of this California agency for more than eight years.
 
He immigrated to the U.S. from the Azores at the age of seven years of age. He has been blind since birth although, at first, he had a small bit of eyesight. Like other children, he went to school, and like other children of immigrants, he learned the value of hard work. As you listen to my conversation with Joe you will see that he has a strong work ethic that he brings to his job.
 
During our time together we discuss a wide range of topics around disabilities in specific and societal attitudes in general.
 
I hope you enjoy hearing Joe as much as I enjoyed interviewing him. I also hope you come away with a more positive attitude about people with disabilities and what we bring to jobs, the community and to the world.
 
 
<strong>About the Guest:</strong>
Joe Xavier, Director of the Department of Rehabilitation (DOR), has over 38 years of experience in business and public administration as well as many years participating in advocacy and community organizations. As an immigrant, a blind consumer, and a beneficiary of DOR’s services, Joe has the experience and understands the challenges and opportunities available to individuals with disabilities, and the services required to maximize an individual’s full potential. Joe believes in the talent and potential of individuals with disabilities; investing in the future through creativity, ingenuity, and innovation; ensuring decisions and actions are informed by interested individuals and groups; pursuing excellence through continuous improvement; and preserving the public’s trust through compassionate and responsible provision of services.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe to your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, everyone, it is Mike Hingson. Again, and you're listening to unstoppable mindset. Our guest today is Joe Xavier, and he actually has someone with him Kim Rutledge, who we're going to draft to come on a podcast a little later. But Joe, for those of you who have not heard of Joe or met him, he is the director of the department of rehabilitation in California, which is really a fascinating job. I've never done it, but I know what is involved in it. And I hope that you all are becoming or will become as fascinated as I with what Joe's background is and what his job is all about. So we'll get to all that. But Joe, welcome to unstoppable mindset.
 
<strong>Joe Xavier ** 02:03
Michael, good to be here. Hello to everybody who's listening in on the podcast and looking forward to this afternoon's conversation.
 
</strong>Michael Hingson ** 02:10
Well, we are as well. So tell me a little bit about you growing up and your your roots and all those things. Let's start with that. It's always good to start with that.
 
<strong>Joe Xavier ** 02:20
Yeah, always a nice start point. So I am an immigrant to this country. I came here as a seven year old child from the Azores Islands and seven of us and my parents came here I have a brother that was born here. And a date I'm the only one with a disability I grew up in agriculture, milking cows feeding calves are getting crops and went through integrated elementary, high school and got connected with the Department of Rehabilitation entered into the workforce other than on the dairy farm through the business enterprises program. Did that for about 14 years. My wife convinced me to become a civil servant. And so for about 10 years, I did managerial positions within the department. And then since 2008 been in various executive roles, most recently the director of the department now since 2014, had exactly the path you might sketch out for a VR director. It is how I got here.
 
</strong>Michael Hingson ** 03:33
On the other hand, it gives you different kinds of experiences which have to help you in terms of your your perspectives and all that were you blind from birth.
 
<strong>Joe Xavier ** 03:44
I was very low vision I have what is called retinitis pigmentosa is and so my eyesight deteriorated from the use of very thick glasses to wear today it's light perception and it'd be extreme contrast for me even though the lights are on.
 
</strong>Michael Hingson ** 04:04
Yeah, I had light perception but have since lost it because being blind my entire life from now what they call written up the old prematurity. I liked retro lunch or fiber pleasure. I've never understood why they changed the name, but medical science does what they do. So that's okay. But I had light perception and then along the way just because the eyes don't function cataract formed and so no one ever thought it was worth removing them just for like perception.
 
<strong>Joe Xavier ** 04:32
Yeah. Well, you know, it's, it's part of who we are as part of our lived experiences to get to this point and see things the way we see them.
 
</strong>Michael Hingson ** 04:42
Yeah. So you went off and did administrative work and then became a civil servant? Was that significant switch for you in terms of mindset and just the way you did things or was it kind of, even though a strange way to get to where you or today? Was it sort of a natural life regression?
 
<strong>Joe Xavier ** 05:02
In a way? It's kind of interesting. You asked that question, Michael. Because when you first look at it, and you think about it, you go, how do these things connect. But then when you actually put it together, it does really build on itself. So my first exposure at work was really learning how to work and having the expectation and the experiences of working in various roles, I then went off and became a business owner. And being a small business owner, is a really important piece of the work that I do as an administrator, you'll learn the whole spectrum of how things need to, and must work together between policy and funding. And the folks that you're serving, and the folks that are delivering the services, whether they're your staff or entities you're contracting with. But then I guess the other piece that really comes to play is that as I've stepped into the executive roles, you obviously have to really lean on your political acumen and your community engagement from so many different lands, including any entity that has an interest in the work that we do. But think of the business community that also has an interest in what we sow, in a roundabout way. These are all major elements that I've had to draw on and continue to draw on every single day.
 
</strong>Michael Hingson ** 06:33
How political does it have to be? Or does it end up being as you're you're just dealing with being a small business owner or teaching people to be a small business owner? And as they go through the process? It's politics seems to be everywhere today.
 
<strong>Joe Xavier ** 06:48
Yeah, I think I think people hear politics, and you can hear so many different things. Yeah, I'll never forget an experience that I had many years ago, engaging with grandma Johnson, who was the Secretary of Health and Human Services here in California. And I suppose so you've had lots of experience dealing with politics? What's your best advice to me? Because well, the first thing you need to understand Joe was what politics is and what it's not. Politics is simply a conversation for the allocation of resources. And when you start with that understanding, it's much easier to navigate all of what you do. So that's a long winded answer, to say that, in the conversation of politics, or better stated, allocation of resources, it lives at every level, with every individual, every organization, every body. And so when you become comfortable recognizing that and then engaging in that becomes a little more practical, a little more doable. So we deal with politics, we do the allocation of resources from the individual, to the organization, and even on some level nationally, and certainly at the state level.
 
</strong>Michael Hingson ** 08:08
It's amazing how it's been warped the concept of politics has has worked over the years and, and, you know, leaving people like Will Rogers aside who love to satirize politics, it's just really amazing to see how people's views have have changed and how people treat politics today, because I like that definition. And it's all about a conversation, dealing with the allocation of resources. But we've just as a society seem to have warped the whole concept of politics so much.
 
<strong>Joe Xavier ** 08:44
Yeah, I mean, I think clearly, you know, when you get talking about people's individual preferences and their own beliefs and values that certainly comes to play in the work that I do. We focus on it much more from what are the resources that are available? And how do we best make use of those. So you know, the world we live in today, and you walk those lines and do that dance?
 
</strong>Michael Hingson ** 09:13
It seems to me if we were to really talk about what the problem with politics is, it's not really politics as much as it is. We've lost the art of conversation, and we've lost the art of listening so much, which is unfortunate.
 
<strong>Joe Xavier ** 09:27
Well, and then it's a good point, when you bring it down to the level of conversation, because I think that's what's an essential ingredient. In the work that we do. It's, it's being opened to have any conversations. It's listening to the other people's point of views and interests and perspectives. And at the end of the day, I find that most everybody is aligned on the common interest, certainly within the work we do which is essential Li, ensuring that individuals with disabilities get a job, keep a job and advance an employment. And then the other slice of work that we spend a lot of time on is community loving, giving individuals the opportunity to live in their community of choice with purpose and dignity, regardless of how or where they are in their life's progression. Yeah.
 
</strong>Michael Hingson ** 10:25
And it's fair to think about that for for all of us. And it is something that I would like to see more people doing, of course, what you do is you work with persons who have some sort of disability, and you at the highest level get to represent their interests in the whole state process, don't you?
 
<strong>Joe Xavier ** 10:51
Yes, that is true. Well, here at the Department of Rehabilitation, we serve everyone, regardless of the disability they have, or how they acquired or whether they were born with that disability. Obviously, you and I is two individuals who were blind. You know, obviously, we come from that understanding of disability, but it could be a physical disability, it could be a cognitive disability. You know, it can be sensory in terms of people who are deaf or hard of hearing as well. So we run the absolute gamut. And I think one thing that's really important for society as a whole to pay attention to is, when we talk about disability, it's not just those of us who have it today. It's that infant that will be born today and unfortunately, not have the life of expectations that we want them to have. It's a person in service of country, service of community that will acquire that disability is the individual that because of an illness, will acquire a disability, whether it's through a brain tumor, or cancer, or in any other type of illnesses. And then you obviously have people require disabilities, such as the person who is going home tonight that will be involved in a severe vehicle accident, and tomorrow morning as a quadriplegic, or a traumatic brain injury survivor. And for us, regardless of who those individuals are, we want them to get the services they need to get into meaningful competitive, integrated employment than just be your full selves, realize that you have lots to contribute in the workplace needs that talent and society needs your contributions.
 
</strong>Michael Hingson ** 12:38
Just out of curiosity, I know. And I don't recall exactly what year it happened. But at the federal level, they decided that for people who want the job of being homemakers, that would no longer be covered, if I understood it, right under rehabilitation services.
 
<strong>Joe Xavier ** 12:57
Yeah, let me I'll speak a little bit about that. So the Rehab Act is reauthorized every number of years, the most recent reauthorization was in 2014. Right. And so in effect, a competitive integrated employment becomes the only employment outcome that is now allowed under the Rehab Act. And as a result of that, a homemaker which was otherwise and then compensated employment outcome, the idea being that if I stayed home and was able to care for myself, my wife or significant other would be able to go to work and and, you know, be employed. But that did change. Now, for those that are eligible over the age of 55. There are still independent living services, with categorical emphasis on blindness that enable individuals to get the services they need to remain at home. And if you are in pursuit of employment, then there was no impact to your services whatsoever, because we will provide any service an individual needs to pursue and gain employment.
 
</strong>Michael Hingson ** 14:09
Yeah. And it's, again, it wasn't anything that happened in California, it was a federal decision. How does it impact you and will not use specifically but how does it impact the whole policy process to not have the homemaker process still covered like it used to be? What is it what does it actually end up doing?
 
<strong>Joe Xavier ** 14:35
Well, on the policy side, the impact is not what I would call an unnecessarily onerous and effect. What it changed in terms of policy was, and we'll use you as an example, Michael, that if he had come to the department, you were pursuing an employment goal. You received assistive technology because of your blindness. We now because you as as successful homemaker, you got to keep that equipment, or the policy changes that you no longer are able to keep that equipment because you were not successfully employed. So that means you no longer have the use of it. So from a policy side, that's probably the largest shift that took place. From a practical application, my had you been one of those individuals that were coming to us with the idea that you would refresh your assistive technology or get some upgraded independent living skills, you know, now those have to be done, strictly focusing on employment. And if employment is not that outcome, then the ability to retain that equipment is not provided.
 
</strong>Michael Hingson ** 15:48
Understandable. And at the same time, there are other ways to, to get equipment if you're not going to pursue employment under the definition, because what they're saying basically, as as I understand it, is that homemaking is not considered achieving employment, it has to be something outside the home, that's a job or let's not even say outside the home, but it has to be some sort of a, a job other than being a homemaker. So you could start your own company, as an entrepreneur, and provide either jobs for you and other people that that are part of what a real independent company does. But as far as just providing the ability to do things at home, that we define as homemaking services are not really covered anymore.
 
<strong>Joe Xavier ** 16:40
Yeah, that's correct. I mean, what's not covered is the ability to retain, either get or retain those services, if that's the ultimate goal. But just to just to put a little bit more of a finer point. Now employment is defined as competitive, and antegrade competitive, meaning you're not earning a sub minimum wage, integrated, meaning you're doing it in a setting where similarly situated individuals doing similar work are found. And so those are the sort of three prongs of employment is that that competitive and that emigrate integrated? approach.
 
</strong>Michael Hingson ** 17:20
So, you you mentioned earlier and, and, of course, it's one of the things I think a lot of people, I see a lot of blind people thinking about it, the whole concept of starting a business. One of the main ways that departments of rehabilitation in general help people start businesses is through, what we commonly know is the Business Enterprise Program or bending programs, which come under the Randall Shepard act, primarily where people can be matched with places that need vendors to come in and provide services, whether it be a federal building, where you run a cafeteria, or vending stands, and so on. That That, of course, is one way that people can certainly learn a lot about businesses and starting businesses and being real entrepreneurs.
 
<strong>Joe Xavier ** 18:13
Yeah, it is. I'll talk about that a little bit. I'll talk about self employment. So we because we do have both the business enterprises program, the short version is that it was established specifically for the blind and visually impaired, it is providing food services. In federal, state, local government, by and large every once in a while we have settings in a non governmental setting, but those are more rare. And you are essentially either in a full food service where you're doing bacon, an AES and burgers and fries, or you are in a vending machine. And then of course, a number of settings in between. You go through you get the training, you become licensed, you compete for locations that become available, you're selected, you operate those, it is a public private partnership, public in the sense that it is public funds that establish that facility that maintain and repair and replace the equipment of that facility and provide support services to the BEP Business Enterprise Program vendor. Private in the good sense that the vendor is a self employed and whatever income they have is as a result of the earnings generated from the location once they meet their business obligations. The other one is self employment. We do self employment plans. As long as someone can put together a viable business plan. We provide them with the training and the supports and getting them set up in those self employment plans. And it really depends on the individual All and what they want to do one thing that I always tell people about self employment, you have to have a whole lot of self motivation, because nobody's telling you what to do and when to do or how to do it. And you need to do it in the way that ensures that customers not only only going to come to you the first time, but that they will keep coming back to you over and over again, because that's how you're going to generate the sales. And without the sales, there's not going to be in the income. And
 
</strong>Michael Hingson ** 20:28
you have to be disciplined to as you point out to keep to keep customers and to keep moving on. It is, is very much a discipline process. And not even just self employment. But I know I've had a number of jobs over the years, where I have not necessarily worked at the company headquarters. So in 1996, a company asked me to go to New York to open an office for them. And of course, that eventually led to another company that asked me to open an office for them, which took place on the 70th floor of Tower, one of the World Trade Center. But in both cases, I was working for companies that were based elsewhere. So it wasn't quite self employment. But it was certainly self discipline. And it's self motivation, as you said,
 
<strong>Joe Xavier ** 21:18
Yeah. And I think the self discipline part, I'll never forget a little incident that happened to me when I was in the food service. Somebody approached me and wonder that $200 loan, and I pulled up my wall, and I said, I got 20 bucks, best I can do for you. And they said, Well, no, you gotta say for money. I said, Well, that doesn't belong to me. None belongs to the business. Yeah. So when you are self employed, that self discipline really means you eat lattes, you pay all your bills before you know what you have available to you. That self discipline is not only in the financial side, it's on you know, the human capital, how you lead and manage your staff. And then, as you pointed out, are you getting up and figuring out what needs to be done and how it needs to be done? And who's going to do it? Because there's nobody there saying, Hey, Michael, do this next or do that next.
 
</strong>Michael Hingson ** 22:15
And there are rules that companies should live by, and there are laws that are the kinds of things that you have to comply with. And as you point out, you had 20 bucks, but you didn't have 200? Because as you said, even though you may own the business, and it may be a corporation, and especially when it is your it's not your money,
 
<strong>Joe Xavier ** 22:37
right? Yep, absolutely. So when you're working for other people, you got to keep that in mind.
 
</strong>Michael Hingson ** 22:45
Well, and again, the working for other people is a an interesting term, because you may be the boss of the company, and it may only be a one or two person company, but you're still working for other people because you're working for all your customers, and the existence of the business overall. And you can't go fudging that at all. Yep. Well, sad. Which, which makes perfect sense. Well, I'm curious. So you grew up as a blind person, and went through all the processes of going to school and going to college? Right?
 
<strong>Joe Xavier ** 23:20
Uh, yeah, I had a little bit of college. Not a lot, but I had a year to college.
 
</strong>Michael Hingson ** 23:25
Okay. And then moving on. What kind of technology did you use growing up? What kinds of devices Did did you have? And, of course, in the logical next question to that is, how's that evolved over the years?
 
<strong>Joe Xavier ** 23:40
Wow, now we're both going to date ourselves. No. Which is no problem whatsoever. That's
 
</strong>Michael Hingson ** 23:46
okay. When were you in high school?
 
<strong>Joe Xavier ** 23:48
I finished high school in 78.
 
</strong>Michael Hingson ** 23:52
Okay, so I finished 10 years before you but that's okay. We still date ourselves out. Who cares? Experience counts for something.
 
<strong>Joe Xavier ** 24:02
I am happy to be here and talking about it. Okay. Yeah, so Exactly. So it's interesting you ask that question, Michael. So I first started in school, the technology that I was handed, was magnifying glass, magnifying, not even glasses, but like little bars that you could sit on top of the piece of paper. Bevel them would magnify the printer bit, and then large print whatever have you but my first real piece my two first real pieces of any kind of electronic technology outside of a tape recorder if you consider that. It is. It's true. It was a what they call a CCTV closed circuit TV. And I want to tell you, you needed a whole lot of space, and you needed a pretty sturdy desk to put that stuff up on. And then I had a talking calculator of my first talking calculator cost me 400 bucks
 
</strong>Michael Hingson ** 25:01
was that the TSI speech plus, it was.
 
<strong>Joe Xavier ** 25:07
I am the nose. Yeah. Now today I'm sitting here, iPhone and my clip on my belt for the Bluetooth keyboard out of the box doing amazing things notetaking, emailing texting, phone calls, apps to do a myriad of different things just an access, and power I never thought I'd have at my fingertips in front of me is a computer with jaws that enables me to read, write, and do all those functions that I need to do for, you know, my everyday job and as well as is at home. So what's really cool about all this is slow, no doubt. But nonetheless impactful is how much of this is being built in from the ground up. We are far from perfection. But it is noteworthy that we are continuing to make progress, that the assistive part of technology is being built built in, which means you and I as a user don't have to go and pay out of pocket money over and above to get a piece of technology that works for us. And then there's many other things like the echo devices into Google devices, and you know, homes and the access that those can provide. But you know, there's a generational piece to this. You and I started talking about our ages, what I find is my five year old grandson gravitates this stuff, and it's intuitive. And my 91 year old mother looks at an iPad and sees a piece of glass and struggles to figure out what to do with it. So just like any other error and time, I think as generations move on, and as technology evolves,
 
</strong>Michael Hingson ** 27:05
I think we're in a better place all the time. We're definitely in a better place. It's it's, it's funny what what immediately comes to mind when you make that comparison is of course the old joke. And nowadays, I'm not sure how many people really get it. But how adults really had a hard time manipulating VCRs. And they always had to have their kids or their grandkids work the VCRs because they couldn't. Yep. Well said. And it's not that they were all that complicated. It's just that it is not what people are used to. And we I don't know, I don't know why that is whether we just don't do enough to teach people to be more curious or more explorative or what. But it is unfortunate that we have so many people that have such a hard time migrating as the technological world changes. You know,
 
<strong>Joe Xavier ** 27:56
monkey, Michael, you bring up a really interesting thought. And it's interesting that you bring this up right now, because I literally have just had this conversation a couple hours ago with a colleague, I think we sometimes stay very comfortable with what we have, and it works. Which means we don't take the opportunity to learn something new. And I think the challenge with that is that at some point, you wake up and you go, Oh, my God, this stuff has also changed. I don't know how to use it. So big word of encouragement, everybody. Yes, it's, it's stressful. It's challenging to learn and keep learning and keep learning. But I think you're better off to keep learning a little bit every day, then you're wired to wait 1020 30 years, and then also and figure out you got to learn how to use something you don't have any concept of how to.
 
</strong>Michael Hingson ** 28:52
And that has nothing to do with blindness, eyesight ability or person who happens to have a disability. That's societal. And I absolutely agree with you. And it also needs I think, to be said that, what we need to recognize is that technology is a tool or set of tools that we can use, but we still are the ones least the theory is, we are still the ones that need to manipulate the tools or utilize the technology rather than being afraid of it. And I think that fear is one of the big things that we face.
 
<strong>Joe Xavier ** 29:33
Well, I think that I think that fear is one piece of it. And I think the other piece that I would add to you and I do this quite often with my team. Yes, I do have a pencil box. True. I haven't sharpened the pencils and I don't know how many years but I will reach in the pencil box and grab out a pencil and say look, the fact that I have this doesn't make me Shakespeare, right. And I think so many times we conflate the two Having a pencil makes it a whole lot easier for me to write and maybe some corrections or what have you. But it does nothing in terms of what I write, how I write it. And what I'm trying to convey or say. And I think that's true of all pieces of technology, whether it's an iPhone, or jaws on a computer, or you name it, right, the competence of knowing how to use the technology is essential. But that competence does not mean you're going to be good at your job, or I'm going to be good at my job.
 
</strong>Michael Hingson ** 30:35
The Writing helps with the concept of knowing a little bit better how to communicate, but it still requires us to do it, and to learn it. And then to learn the other kinds of things that we need, you're right, I carry with me everywhere I go, when I travel, especially pens, ballpoint pens and markers. And sometimes I don't pay attention to which one I grab. But that's okay for for sighted people they can, they can tell me why they would prefer I use a marker in a particular place. And I'm willing to accommodate those less fortunate than I who happen to use eyesight. But still, I wouldn't be caught without having some sort of way of writing in the traditional, I sighted sort of way in, in in my backpack, I have pens as well. I remember once Hallmark sold wooden pens, so they had these, these pens, and the outside was Rosewood. And somebody said to me, it's always the blind guys who have the fanciest pens. And I said, Well, you know, we want to impress you guys. Yeah, makes but it makes sense.
 
<strong>Joe Xavier ** 31:52
Yeah, yeah, well, people have all kinds of impressions of all day,
 
</strong>Michael Hingson ** 31:57
don't they though, on the other hand, Mom was able to pull the pen out or pencil and the Hallmark thing came with a pen and a lead pencil. And so I carry them both and use them. And it makes perfect sense. And I wouldn't be caught without them. Just like one of the things that I was very fortunate to learn was Braille. And I see us unfortunately, moving away from that, and a lot of what I see as the educational system that says, Oh, you don't need Braille anymore, because you can listen to books, and you can listen to them on your computer, or you can get them recorded and so on. That works really well until you need to learn how to pass how to spell on a spelling test. Or when you need to be able to compose a document. And if you don't really learn how, or if you want to deal with mathematical equations and so on, you've got to be able to peruse a page, peruse and move around. And you can't do that as easily. And as effectively without Braille if you happen to be blind.
 
<strong>Joe Xavier ** 33:09
Yeah, you know, Michael, I admire and I haven't know a number of people that are what I would call true Braille leaders. And the way I can always tell if somebody is a real Braille user is their ability to stand in front of a crowd and deliver a speech. I, on the other hand, do not make speeches, I will talk to people. And then part is, I have not a Braille user that has that level of skill. I use Braille in a very elementary way, a rudimentary way. But I admire those individuals that either grew up using it from birth, and had very little other choices and continue to be avid users of it. You know, yes, I think for all the reasons you said knowing Braille is invaluable. Certainly we, you know, will always support the individuals that wants to do that. And yet at the same time, you know, the advent of speech, like what we have with JAWS, has also made it much more interfacing, and much more usable with so many other pieces of technology that we otherwise might not have access to. So I will often say to folks, don't think of it as one or either or it's an it's an How do you do both? How do you become adept at Braille? And how do you leverage the other technology that is here?
 
</strong>Michael Hingson ** 34:51
I choose not to use a Braille display on a daily basis to interact with my computer. Mm hmm. Because Jaws is faster, until I get to some things that require me to do more to understand formatting. And yes, I could work through some of that with JAWS, or other screen reading technologies. But Braille does make it more effective. Of course, I still don't have multi line braille displays, although we're working toward that. But still, Braille gives me information that I wouldn't get just from speech. And I suppose you could say, for the person who likes to read and sit somewhere and quietly read Braille also add some value, just like reading print, quietly, somewhere adds value, because you get to just really let your mind go and deal with the book. And when you're listening to someone, you're focusing on the reading as much as you are the book, so you can't really let your mind drift and get into the book like you can with Braille or print.
 
<strong>Joe Xavier ** 36:00
Well, I think that's right. And I also think that it's also interesting to take note of the fact that that the idea of walking around the big braille book as like a lot logging around the big textbook, it's gone a little bit, but it's technology makes it so much more usable, right? You can sure. A braille display and you know, access your electronics in that way. So you know, it's both, right. It's, it's knowing how to use it. And then you have the different options, whether it's the actual paper or braille displays, or what have you. So
 
</strong>Michael Hingson ** 36:39
yeah, and it is, it is unfortunate that we're not necessarily catching on to that. But I really liked what you said, which is, it isn't one or the other, it is both. And it's nice to have a choice. And the most important that I think I think that any of us can really learn to do is to understand the value of each of the tools, so that we make the best choice with what we have. But if we don't really know all the tools, and that's what makes it more difficult to really make that decision. Yeah. Yeah, great. So it makes perfect sense to take advantage of those choices and then operate accordingly. And it's an it's a lot of fun. I remember when the original Kurzweil Reading Machine was developed. And it had the advantage that we knew there were so many books that were not available. And so giving someone the ability to suddenly have limited access back in the 1970s. But still access to a lot more printed material was reasonably well accepted, which which was cool. But and it evolved over the years. So using your analogy. Now I can just grab an iPhone or an Android phone and run one of many different kinds of apps. Some are better than others. But I can read a whole heck of a lot more than I ever could with the original machine and and Binney being involved with the original machine, I remember how limited it was, in some senses. So much better today.
 
<strong>Joe Xavier ** 38:25
Yeah, yeah. No it technologists comes such as such a long way. You know, it's funny, you were talking about the iPhone, I have one as well. Now they had these like miniature braille displays that you can just use as a Bluetooth with your iPhone, or what have you ever thought that was going to be possible? Yeah. And it just, you know, the way I always look at it is, how do I gain access to information i Otherwise don't have available?
 
</strong>Michael Hingson ** 38:53
I see. Absolutely. There's a company called independent science that has made scientific equipment accessible by taking some commercially available products and making them talk but also the ability to solidify graphs and so on. And now independent science is beginning to work on a tactile graphics display so that people can actually work in the laboratory. And in real time, not only get a graph of what is occurring just like a sighted person would be able to do, but they're also able to see it change. So it isn't like it's a static graph, you can actually, like if you, as the creators of it have have done, you can feel a ball rolling around on the screen. And that's really cool that that kind of stuff is happening. And so we're gonna see. And you know, the reality is, I think it's not something that just blind people will be able to use and I think that's an important point about a lot of the technology. It isn't just something that a blind person can use. Look at voiceover I'm still surprised we're not using it as much as we should.
 
<strong>Joe Xavier ** 40:00
Well, but you know what? It's interesting you bring that up, because what we're learning, I think around all of the, let's call it accommodations. These are actually what I'm going to term more of a universal design. Yeah. And that when you think of a universal, universal mindset, you start to create things that people don't think they need, but they end up using, and not just people with disabilities, let me give you a really quick example. My daughter, who has an iPhone, lost all the sound on her iPhone, could could make calls, could answer the phone. But she didn't know that it was ringing, couldn't hear it. I told her to go into the hearing accessibility feature in turn on alerts with flashes, she turned it on a text came the phone, Flash, voice, or phone call came to text flash, blah, blah, move forward, she gets her phone fixed, and kept that feature on, because she found it so helpful. My wife learned about it turned it on. Curb cuts are another example that we use, yes, they're great for people in wheelchairs. They're also good for moms with strollers, and professionals towing their luggage or office bags, or anybody pushing a cart or a hand, truck, whatever have you. So universal design, think of all users build it for all users. And then the benefit is available to all users.
 
</strong>Michael Hingson ** 41:36
And Apple set the tone to a large degree with that, although they they were kind of dragged kicking and screaming to it. But they still made the leap and built the technology into the iPhone technology. The only thing that I wish that they would do is now take that last step of mandating that there be some attention paid to accessibility by app developers. And and it's not going to be the same for all apps. If you're, for example, looking at an app that shows star charts, and so on, you're not going to see the charts if you're blind, because we haven't really learned yet technologically speaking, how to use artificial intelligence to describe those. But at the same time, I, as a user, know what I want to look for if I understand the technology, and I'm studying the subject, so I understand what it's all about. And so it's important for me to be able to manipulate the star chart, rather than telling someone else what to do, and then just ask somebody what they're seeing. And Apple hasn't made that leap yet. And no one else has really done it either.
 
<strong>Joe Xavier ** 42:50
Yeah, and I'm an eternal optimist. And so I often think about these kinds of things. And you know, how to keep grounded in this. So earlier, we talked about what technology was like when we were young folks, and in high school and whatnot. And who would have thought that I would be describing the iPhone just in my lifetime? So you're right. Those things that you're describing are not available today? And who knows what's going to be available in five or 10 years? And frankly, the escalation of progress is geometrical, right? I think what it took to go in terms of the progress made from 1978 to 1998. These days, we can see that same scale of progress made just in a few short years.
 
</strong>Michael Hingson ** 43:45
Yeah, absolutely, we can. And, you know, and, and some people are going to be dragged kicking and screaming into it, which is unfortunate, but that's gonna happen. I, as you know, work with a company called accessibe that has used artificial intelligence to make websites accessible. And we see opposition from people who, as near as I can tell, haven't totally internalized what the artificial intelligence process can bring. It's not perfect. And in there are things that we can't use technology necessarily to describe like bar charts and some pictures and so on. But the reality is that the technology does an incredible amount. I remember back in 1985, I started a company to sell computer aided design systems to architects and the opposition from architects was really fierce because they said, well, but now we can't, we can't make nearly as much money because we can't build for the same amount of time because now you can do something in three days that maybe took us a month to do and I said, Why has anything changed? It's not the time that it took you to draw it. It's the expertise If you bring that expertise to the cat system, you can still charge just as much as you ever could. And what I've seen with accessibe is that the programmers don't recognize that if they use to access a B, to actually let it do what it can do, which is also evolving, by the way, and accessibe as a company has now started its own process to do internal our to do coding with with people that had hires, but still, the artificial intelligence processes has grown and will continue to grow. And why not let it do all the lifting that it can do? And then a programmer comes in and does the rest? Why do they need to charge any less? It's still their expertise?
 
<strong>Joe Xavier ** 45:41
Yeah, you're hinting a little bit at sort of the bigger shift that has taken place in society, which is the business model. And what it gets monetized. And then, you know, how to how do companies capitalize on that monetization of these changes underway? I suspect that coming through COVID, over the last three years, we've accelerated tremendously things that were already here, but not necessarily in full swing. But I think the other thing that that got accelerated, is the shift to business models, and ways of monetizing products and services that we have thought about it in the past, I would expect we're going to see an explosion of that in the coming years and decades.
 
</strong>Michael Hingson ** 46:39
Yeah, we have people who are absolutely opposed to the whole concept of what Tesla is doing with not totally yet totally self autonomous vehicles or automated vehicles, but it's coming. And again, it seems to me the people who resist it are people who are primarily not letting their imaginations and vision really go. Because the fact of the matter is that we got to take driving out of the hands of drivers anyway, the way they drive. I love to tell people, I really don't understand why the DMV won't let me have a license given the way people drive around Victorville. So I don't see the problem here myself. It's kind of funny. But yeah, the the fact is that, that the time is going to come when the technology will really allow for us to take the basics of driving away from people, which hopefully will make the roads and people a lot safer.
 
<strong>Joe Xavier ** 47:38
Yeah, it's coming. It's coming. There's evolution of what's available and what it can do. And then there's socialization, of what's available and people's acceptance of it. I think you see that changing very quickly. You know, as more and more vehicles have the technology and society will become increasingly more comfortable with it. And it will evolve, it will evolve, but probably not as fast as your I would like but
 
</strong>Michael Hingson ** 48:13
Right, right. Yeah. I mean, I'd like to see them do it today. But yes, but but it will happen. And I think the very fact that you and I understand that it will happen. helps. And we'll find that more native stuff gets to a note with your your point earlier about Native accessibility is absolutely a very relevant thing. And that will happen more and more as as time goes on, not only for people with disabilities, but just so many other things will become natively available. And that's fine. Yep. So it'll be interesting to see how it goes. So how is the concept of rehabilitation? And the department kind of evolved over the years do you think? Well,
 
<strong>Joe Xavier ** 49:01
I mean, I think as you just reflect on the conversation that we've been having around technology, and around society and society's attitudes, I think you can also parallel that with the workforce. And so for us, our continuous continual focus is going to be on how do we help individuals get into the jobs? And what does it take to get that job and then what does it take to keep that job and grow in that job? So rehabilitation is also evolving in some significant ways. And yet, not nearly as fast as we all would like for that to be the case. I mentioned COVID-19 A few minutes ago, we have just made a major shift to remote work. And so I don't think that we are as ready as a as a national program. They help people want identity by their skill sets, and they need to work remotely, and to to develop that skill set so they can be competitive and effective employees in this remote virtual world hybrid role that we're moving into. So as an example, you and I are here on Zoom. And so we as blind people, we think Zoom is what you should use, because it's workable. But employers are using teams, and Google meets, and WebEx and any number of other things. And so if we want to go work for that company, we'd better have the skill set that it takes to engage with our product. So rehabilitation has to catch up with what that understanding is, and really start leaning into and developing the technical and the workplace skill competence to effectively function in this world. And then the jobs are changing Silkworth talked quite a bit about artificial intelligence. Big fear is that it's going to do away with jobs, it's going to do away with tasks and activities and cause jobs to be restructured. Because functions to be really thought of in terms of how they're performed. So we have to make that adaptation, we have to make that change, as well, in terms of training individuals for the workforce, and again, there's a generational piece to this, that 50 year old in a workplace is going to be less embracing of that technology, by and large, then you know, that 1520 year old who's showing up tomorrow,
 
</strong>Michael Hingson ** 51:38
and I think that it won't do away with jobs, it will change how we do jobs, and which is nothing but partly what you're saying. But it won't do away with jobs, because it still takes the creativity and the intellect that we bring to it. And I think that no matter how artificial intelligence grows, there still has to be the human aspect of it. Now Ray Kurzweil will tell you that we're going to integrate humans and computers when and that'll be the singularity. But the reality is that it's still going to be the human that drives it. And I believe that, that it's important to adapt. But the fact is, I think there's just going to be as many jobs as there ever has been. Some of the natures may change, but we should be able to live with that.
 
<strong>Joe Xavier ** 52:27
Well, I don't know that we have a lot of choice. Because it's here. It's moving fast. These last three years accelerated the heck out of a lot of things.
 
</strong>Michael Hingson ** 52:39
Yeah. But you know, at the same time, I don't even remember who mentioned this to me, but but somebody said, you know, with all the things that are happening with technology, what really is new, in some period of time, we haven't invented anti gravity or other things like that, that are the real game changer, what we're doing is developing technology to enhance and improve how we do things. But doing something totally new and different, hasn't really happened yet. And that will happen at some point, whether it be transporters to be not too cute, but serious for antigravity or developing the ability to communicate mentally, and so on those things will occur at some point. But they're not here yet. And who knows how long that will be? That will be a real major game changer.
 
<strong>Joe Xavier ** 53:35
Yeah. And I'm, I'm not one of those people who thinks it's not here yet. I think it's not where I see it, or you see it. And I think a lot of that stuff is people are thinking about these things, people doing these things, and society and technology and everything is moving very quickly. And we develop the line here in your organization as a result of change. Highlighting a little bit of what you're talking about, which is when we moved from giddy up to being the giddy up like you were doing transportation on horseback to beam me up like I think you're just made a Star Trek Star Trek. Right. Right. So we think that we, you know, we think that's all fanciful stuff. It's really not, it's here.
 
</strong>Michael Hingson ** 54:27
So springs created Jules Verne created the Nautilus back in the 1800s.
 
<strong>Joe Xavier ** 54:31
Well, yeah, there you go. So, you know, if you think about back to Michael, when you said you were 10 years ahead of me, so between 68 and 70, there was the robot that vacuum the carpet. Yep. Now call it a Roomba. There was a device that, you know, on TV, they walked over put their meal in it and it was done in a couple of minutes. We call that the microwave. Okay. And there was that device on the wall. All that you spoke to, and you could see somebody in it. And now we have, you know, zoom and FaceTime, and so many other things that, that do that. And these things happen.
 
</strong>Michael Hingson ** 55:12
You mentioned the echo a while ago. And it's a, it is a device that has made a lot of things much more convenient. For, for Karen free well, for both of us, I can tell it to turn the lights on, or I can tell it to turn the lights off. And pretty much although have been a couple of times, it tried to cheat me. But mostly, if I tell it to turn off living room or master bedroom, it will turn off living room Master Bedroom a couple times this is head, okay. And it didn't really do it. But I can pretty much have faith that it's going to or I can tell it to play news or whatever. And I mean, that's not all that old. But now we're getting a generation that is so used to it. They can't imagine just doing the things that we used to do.
 
<strong>Joe Xavier ** 55:58
Absolutely. Which is okay. Yeah. But But let's think about this. You and I didn't do things in a way our grandparents did. And I'm okay with that.
 
</strong>Michael Hingson ** 56:09
Yep. But I like to be able to understand what they did, because it gives me perspective. And I think that's the important thing that I wish more people would do is learn a little bit more about history. I mean, we have a generation that doesn't really understand CDs today, as in compact discs. But how about I had to
 
<strong>Joe Xavier ** 56:32
you mentioned the track, how about the Oh, the reel to reel recordings. And,
 
</strong>Michael Hingson ** 56:39
and I have, I have some I have actually two sitting on my desk because I used to collect and I still collect old radio shows, and I have a library of stuff on reel to reel tape that one of these days. I'll get industrious and transcribe across. But you're right. And look, we could go back further the wire recorder? Yeah, it's really confounded the Allies during World War Two, because Germany invented it. And they were they didn't understand how Hitler could give two very clear speeches at the same time, when what they were doing was using this wire recorder. And very few people I bet understand that today. Well, you mentioned you mentioned COVID, you meant I'm sorry. Go ahead. No, no. But you mentioned COVID A while ago, how? How did you survive as an organization, you were successful at continuing to keep the department going, and so on, during what was clearly a major change in the way we had to do business?
 
<strong>Joe Xavier ** 57:39
Well, so I mean, I think there's a few things that we did here at the department that, you know, in retrospect really worked well for us one was, we embrace the times that we were in things like remote work, we had not really moved to remote work in the way that we needed to. And we leveraged remote work to make sure that people were able to continue working, and we will leverage the virtual to make sure that consumers could still continue to get their services, right. And I think that in the long term was really beneficial to us. I think another thing that we did here in the department, and this is not I'm not making any kind of ideological or philosophical statements, just talking about what we did here, is we really left to the experts public health, what to do, and what were the appropriate actions in the workplace when he came to COVID. And so we follow those and apply those very carefully. But we left it to them to decide what was necessary and appropriate. And we felt a very strong responsibility to both life and livelihoods of our 2000 step. So I think I think those things, as we look back on our experience, I think we're very pivotal. We leverage flexibility in so so many different ways to be able to do things we hadn't thought of before. So I think all of those really paid out, paid off over time over the three plus years that we've been doing this
 
</strong>Michael Hingson ** 59:29
and will continue to grow. Yeah, exactly. You and I have talked a lot about employment and unemployment. The unemployment rate for blind and other persons with disabilities is typically been in the 65 to 70% range and it isn't changing a lot. Why do you think that is and what can we do about that?
 
<strong>Joe Xavier ** 59:51
Yeah, well, it's funny, it's funny, not funny, like haha, funny like in a weird sense, right? ADA was passed in 90. So you know, do the math, what are we 32 years? And yeah, tremendous progress in so many areas, except for one, unemployment onScale. I think it's done a tremendous amount for, for pockets and individuals of getting to work. But I thought about that over the years. So there's probably a few things that I will highlight here. One is the hire manager, the fear of uncertainty of the unknown when it comes to disability, and being more curious about how I would find a bathroom with the food on my plate, rather than how I might get the job done. And I think there's certainly a society a societal attitude for us to do that, right. And I think in some ways, society's attitude shifting has been slower than we had hoped. Although I see great signs in the last five years, where it's really amping up considerably. So I look at things like even here in California ending sub minimum wage, which has been a long time coming. But that, to me is an example of the shift in the attitudes, right, the other thing that I think we all have to do better at is really start engaging youth at the earliest possible opportunity, about employment. Because the expectation that they will go to work, the question is, when or where, not if, means that they're going to have people around them supporting that development of that competence, they will need to be competitive and to be in the workplace. But it also will be impactful on the rest of society, in terms of ensuring that they are aware of what people with disabilities can do. And at the end of the day, we spent a lot of time working with businesses to understand that hiring individuals with disability is just access to the marketplace. 61 million people in the States with disabilities, you throw when friends, allies, families, that's a pretty large block of resources, or a large block of market, that individuals will be leveraging. And so we just got to keep pushing the envelope on that and, and we will, we will, but it has been stubbornly persistent, and slow and moving.
 
</strong>Michael Hingson ** 1:02:34
What would you say to employers who are approached by someone with a disability who wants a job, or just as they think about the whole concept of hiring somebody who happens to have a disability,
 
<strong>Joe Xavier ** 1:02:46
you know, what I'm gonna say to us, I believe in the talent potential of people with disabilities, my five year old grandson does not look at me as a blind person and see any barriers whatsoever, right, and he's gonna grow up and he's going to be in the workplace, and somebody blind in the workplace won't matter to him at all. Right? representation, as I mentioned, really matters. It provides access to the marketplace. And that is invaluable. And so we definitely need to continue to focus on that. So I think those two things are things that I say to employers every single day, right? People with disabilities have amazing talents. And they can bring a lot of talent to your workplace. And they represent a market that you want to access. Because if you're in business, you're selling your product, or you're selling it a service at the end of the day. That's what business is
 
</strong>Michael Hingson ** 1:03:41
all about. And the reality is that people who have a disability who get hired, are also probably well are more apt to stay because they know how hard it was, is to get a job. And if a company treats them well and recognizes that, that they're part of the company and treats them that way. They're going to want to stay there, probably more than most people because they know how difficult it was in the first place to get there.
 
<strong>Joe Xavier ** 1:04:09
Yeah, I definitely think that's a that's an element, no question about it. Right. And they can bring some ingenuity and some creativity to your workplace that you probably haven't thought about. With Disabilities, we learned lots of strategic ways of getting things done.
 
</strong>Michael Hingson ** 1:04:25
Right. And we've we've done that, because we've had to, and that experience counts for a lot.
 
<strong>Joe Xavier ** 1:04:32
Absolutely. Totally agree. Well, this
 
</strong>Michael Hingson ** 1:04:35
has been fun. And we've now been doing this for a while. And I really appreciate your time. How do people learn more about wheeling, California or in general about rehabilitation services, wherever they are, what kind of suggestions do you have and do you have a way if somebody wants to talk with you or interact with you? Is there a way to do that or how does
 
<strong>Joe Xavier ** 1:04:55
that work? So the the probably the easiest way for a Anyone who's out there listening, no matter where you are, go to our , www dot Department of <a href="http://rehabilitation.ca" rel="nofollow">rehabilitation.ca</a>. gov or <a href="http://dor.ca.gov" rel="nofollow">dor.ca.gov</a>. And you will find our web page here in California, you will find contact information, if you wanted to send me a note, you can do that. If you wanted to figure out where our programs and services are, where our offices are, throughout state of California, you will find all that. And if you're looking for employment, have you had somebody around you who has a disability who is looking for employment, connect them, right, because employment is an essential pillar of good health. And we really want people to get into a family sustaining jobs so that they have the opportunity to provide for themselves and their families just like everybody else and enjoy the same benefits and opportunities they're in. Yeah.
 
</strong>Michael Hingson ** 1:06:00
And I would only add to that, if you are someone who knows someone who, let's say, is going blind or has a disability, or has just has just just discover that they have a disability or who was in the auto accident that Joe mentioned earlier. Don't treat them like a pariah don't treat them like they can't do things. disability doesn't mean inability. And I think it's a very important thing that we need to learn. I think we need to change what the definition of disability is all about. I haven't come up with a better word for it. So people seem to be able to change diversity because it doesn't include disabilities anymore. So disability doesn't necessarily and shouldn't mean inability at all. Yeah, well said. So please remember, just because someone may lose eyesight or lose some of their ability to move around or any number of other kinds of things, that doesn't mean that they are still not able to be just as productive, just in a different way.
 
<strong>Joe Xavier ** 1:07:03
No, totally the case.
 
</strong>Michael Hingson ** 1:07:06
Will again, thank you for being here. I hope people will reach out and learn more about what the California Department of Rehabilitation does and other departments as well. And I hope that you'll all reach out to us here. We'd love to hear from you. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to our webpage www dot Michaelhingson. ingson is h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Love to hear from you. And love to hear your thoughts. And Joe once more. Thank you very much for taking the time to come on. I know you spent a lot of time here. I appreciate it very much.
 
<strong>Joe Xavier ** 1:07:44
Was your Thank you. Good to chat with you and look forward to seeing you down the road.
 
</strong>Michael Hingson ** 1:07:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable California DOR Director with Joe Xavier</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/779561ae-e3c2-4934-9f2d-c17c194c5176.mp3?source=rss&amp;ext=asset.mp3" length="44698896" type="audio/mpeg" />
<itunes:episode>84</itunes:episode>
</item>
<item><title>Episode 83 – Unstoppable Modern Monk with Sid McNairy</title>
<guid isPermaLink="false">https://pinecast.com/guid/880b235d-e68f-4398-b7e5-abb7417e3b74</guid>
<pubDate>Tue, 13 Dec 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:10:06</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7594a05a-42e1-4ee1-a226-9518f68713c4/UM083-Sid_McNairy-Coverart.jpg" />
<description><![CDATA[<p>I have had the honor of speaking with guests from many different life experiences and life journeys. A number of my Unstoppable Mindset guests have discussed meditation, being calm and focused within yourself and some have even talked about seeing and talking with spirits. I have had no guest who has explained how to use some of the kinds of gifts others have talked about than Sid McNairy.
 
Sid comes from a sports and athletic background. You will hear Sid talk about how he began at the age of eight years old to use meditation to help him focus and better understand his body. The proof of Sid’s actions can be found in how well he succeeded as a player, but even more as a coach. Along the way, he brought yoga into his world.
 
Over time, Sid has become a teacher and coach using yoga, meditation, and other skills he has learned to help not only athletes be more successful, but Sid helps others move toward and find their own inner peace. Sid gives us in this podcast episode specific tools and ideas we all can use to be better and more peaceful in all that we do. I hope you will check out this episode with a curious and open mind. Sid has a lot to offer that we all can utilize.
 
<strong>About the Guest:</strong>
 
&quot;He Who Brings Peace&quot; Sid McNairy sparks peace wherever he goes. The warrior within only allows for peace in any space he enters. Winning follows naturally as Sid transforms every part of his life to mirror that of Divine perfection. He's won as an internationally bestselling author of several life-changing books. He's won as a football and life coach who guides NFL, NBA athletes, and others into successful lives in the game of life. And he wins as a warrior-monk leader on the stage and in the yoga studio. In cultivating &quot;The Art of Peaceful Living&quot; community alongside his twin flame, the love of his life, and wife Liz, Sid offers the world a lighthouse for self-discovery grounded in the power of peace. He is a living testament to all he teaches, showing the world with his daily words and accomplishments, &quot;Peace is the power to live by. Win at everything!&quot;
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>Unstoppable Modern Monk with Sid McNairy</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/880b235d-e68f-4398-b7e5-abb7417e3b74.mp3?source=rss&amp;ext=asset.mp3" length="45112752" type="audio/mpeg" />
<itunes:episode>83</itunes:episode>
</item>
<item><title>Episode 82 – Unstoppable Chief Evolving Officer with Donna Fairhurst</title>
<guid isPermaLink="false">https://pinecast.com/guid/cdfddf3c-0d10-40b0-9109-c7dd9d360b28</guid>
<pubDate>Fri, 09 Dec 2022 12:04:59 -0000</pubDate>

<itunes:duration>01:09:20</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/03c0de83-4e0f-420d-941d-d3b61a485c69/UM082-Donna_Fairhurst-Coverart.jpg" />
<description><![CDATA[<p>You have heard me mention the program called Podapalooza many times during these podcast episodes. Podapalooza is an environment where podcasters, would-be podcasters, and persons who want to be interviewed on podcasts mingle and generate incredible interviews. My conversation this week with Donna Fairhurst started at a Podapalooza event. Donna’s story demonstrates our unstoppable nature as profoundly as I could ever imagine. You quickly will see, I believe, why she takes the title of Chief Evolving Officer at her company Soul Full Solutions. Her life experiences have helped her grow and, yes, evolve as you will see.
 
You will hear that she was born legally blind. She contracted polio at the age of 1. She also actually could see auras and spirits and she could communicate with them. Don’t knock it until you hear more from Donna.
 
Donna gives us many incites we can use in our daily lives. For example, while we discuss life’s challenges she said to me, “you can feel broken and still choose to rise”. That is by any standard as unstoppable as you ever will find.
 
Donna and I discuss a variety of topics around spirituality, love, and life. She offers many lessons that we all can use and take to the heart within our own world. I sincerely hope you find my conversation with Donna useful. I know I do, and, as you will see when it is published, my new book, A Guide
Dog’s Guide To Being Brave (current working title) contains discussions of many of the topics Donna talks about with us. Enjoy this episode and just live life to the fullest.
 
<strong>About the Guest:</strong>
 
Donna Fairhurst is a Life &amp; Soul Coach, Reiki Master, and the Chief Evolving officer of Soul Full Solutions, blessed and grateful for the opportunity to share her purpose for being.
 
Her journey through near blindness, polio, bankruptcy, cancer, multiple near-death experiences, relationship Armageddon, to finally realizing true love, taught her to embrace her gifts and her true purpose for BEING.
She empowers her clients to pivot powerfully through any challenge and “Live on Purpose” with creativity, and passion. Combining psychic abilities, aura imaging, healing energy modalities, and practical tools for daily living (tough love in a velvet glove) she empowers her clients to their highest level of awareness, here and now.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>Unstoppable Chief Evolving Officer with Donna Fairhurst</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/cdfddf3c-0d10-40b0-9109-c7dd9d360b28.mp3?source=rss&amp;ext=asset.mp3" length="44396532" type="audio/mpeg" />
<itunes:episode>82</itunes:episode>
</item>
<item><title>Episode 81 – Unstoppable Boat Rocker with Coby C. Williams</title>
<guid isPermaLink="false">https://pinecast.com/guid/083cb83e-3ad0-4bd2-aa9a-f0800e7ce40c</guid>
<pubDate>Tue, 06 Dec 2022 19:49:24 -0000</pubDate>

<itunes:duration>01:09:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d3ad23f6-2d28-4b04-9f6f-c2a24159e61b/UM081-Coby_Williams-Coverart.jpg" />
<description><![CDATA[<p>Coby C. Williams will tell you that he always has been a person who asks “why”. He readily admits that some find his inquisitive attitude at least a bit uncomfortable, but Coby has built a career on his “why” attitude.
 
Coby is the founder of New Reach Community Consulting. New Reach is a Black-owned and Certified B Corp small business. A B Corp is a special corporation category of only around 5,000 “benefits companies” that are known for environmental and social justice concerns. Coby is definitely all about social justice as you will discover.
 
Our conversation covers a wide amount of territory including talking about how disabilities are often left out of social justice conversations. I think you will find this episode quite fascinating and engaging. I can’t wait to read your thoughts. As always, thanks for being with us and I hope you will give my conversation with Coby a 5<em> rating.
 
</em><em>About the Guest:</em><em>
 
Proudly from the Westwood neighborhood in Cincinnati, Coby C. Williams, Founder and Owner of New Reach Community Consulting. New Reach is a Black-owned and Certified B Corp small business based in Columbus, OH that provides public affairs consulting services to help organizations connect with communities for important causes.
 
He’s “an activist who happens to be a consultant” and has been involved in social justice in various ways since he was a tween. His background includes community organizing, legislative affairs, and consulting in the private sector. Coby serves on the national Board of Directors as well as the Diversity, Equity, and Inclusion (DEI) Committee for the International Association for Public Participation (IAP2) USA.  He enjoys bourbon and is a lifelong fan of the Los Angeles Lakers.
 
</em><em>Link to Coby’s LinkedIn profile</em><em>: <a href="http://www.linkedin.com/in/cobycwilliams" rel="nofollow">www.linkedin.com/in/cobycwilliams</a>
 
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi again, wherever you are, and whatever you're doing Welcome to unstoppable mindset today, we get to interview Coby Williams. And Coby has a really great story to tell. He believes in working with minority businesses and a variety of causes. He is a founder of New Reach Community Consulting, and he'll tell us about that. And so I don't want to give a whole lot away. I'm not gonna gonna tell you all about it, because he will so Coby, welcome to unstoppable mindset.
 
<strong>Coby Williams ** 01:55
Yes, thank you so much, Michael, it's a pleasure to join you.
 
</strong>Michael Hingson ** 01:59
Well, if you would, why don't you start and kind of go back near the beginning and just tell us about your life a little bit growing up? And how you sort of got where you are?
 
<strong>Coby Williams ** 02:09
Yes, thank you. Thank you, Mike. Well, um, I am very proudly from a neighborhood called Westwood, and Cincinnati, Ohio, I lived in that neighborhood, just over 20 years of my life. And my mother, few years beyond that, who is still still with us. And Westwood is a, it's a what you call, I guess, a challenge neighborhood would be the term that would probably be used. And it really fundamentally shaped a lot of the ideologies, that I have a lot of the passion that I have, both just not just professionally, but also personally. You, you name it, I've seen it. In that environment, both the good, bad, and in between, and, you know, coming from an environment such as that, you know, it really helped shape, you know, what's possible? And also to question why things are, why are certain individuals and populations and communities experiencing those those challenges? And most importantly, how can those individuals and communities be empowered? And, you know, what's the role that they can play in help to better those conditions? And, you know, what are some of the systemic changes that can happen to better those conditions, so, very much shaped, you know, who I am and who I be becoming, you know, one thing I like to say is, you know, coming from an environment such as that a lot of people I say they, they either run from it, or they lie about it. And I very proudly wear that on my sleeve, and I'm very fortunate that the nature of my work still takes me to communities such as that either directly and or to help organizations engage with, with communities for you know, what I just simply call social impact or social justice, you know, what are ways to help move different communities forward?
 
</strong>Michael Hingson ** 04:38
Well, what what got you to do that I mean, you something made you make that decision or something in your life, kind of turn your your head to go there, what really got you to the point of truly being that concern and interested in social justice and trying to make a difference in that way.
 
<strong>Coby Williams ** 04:56
You know, great question. I I'll see, I cannot recall a moment per se, I am a self admitted nerd of of many things, many, many subjects, many topics, but you know, the, the civil rights movement was very, you know, I've studied that growing up, which, you know, I'm quick to point out, did not start in the 1960s or 1950s. And it certainly did not end. But, you know, learning about that, of what was taught in school, but largely, you know, self taught or taught through my community, and how many of those conditions just were, were and still are present? You know, as I got older, and, you know, Cincinnati is my beloved hometown, but is fairly tribal, with with our neighborhoods. And as I got older and got exposed to different neighborhoods, and you know, hey, every neighborhood isn't facing these challenges. And why is that? And so, you know, getting there wasn't a specific moment, I think, but just kind of just being exposed to different environments, and tying that into, you know, history, you know, past or present, and how, you know, some things unfortunately, kind of have remained the same. And that really just, you know, I'm a big why person, you know, why is that the case? And, you know, what are some of the ways that I can be a drop in that bucket to help, you know, be a vessel was really how I view myself in my work, to help, you know, make a difference with the finite time that, you know, I'm here on this earth. Hmm.
 
</strong>Michael Hingson ** 06:50
Well, it's, it's interesting, I think our environment does shape us a lot. You just said something. I'd love you to expand on you said that the Civil Rights Movement didn't begin in the 60s or in the 50s. When would you say it began?
 
<strong>Coby Williams ** 07:05
Yeah. You know, and that's something I stand tall on a soapbox on is, you know, the first enslaved Africans were brought here in the early 1600s. And I don't think that they were affected. I know, they weren't very happy about their predicament. So I think it goes all the way back to the to the early 1600s, at least the 16, nine teens. So you know, didn't start in the 1950s or 60s, take it all the way back to the early 1600s.
 
</strong>Michael Hingson ** 07:43
I had a history teacher who talked about that. And I'm not sure I remember which class it was in which teacher it was. But he came in, and he started telling a story about how a ship came in a harbor and the crew of the ship went below and they brought up all these people who look different because they were, as we now would say, people of color or African Americans, and they said, and we brought these people over here, we're going to sell them to you so that you can use them as slaves and get things done. And that story has always stuck with me. And I, I would say in one sense, you're right that the civil rights movement started then. But I take it back even further. Of course, I come from dealing with a community of persons with disabilities, and specifically people who happen to be blind. And I would say it goes back far beyond that, in terms of dealing with someone who's different that is someone who happens to be blind. But the problem is that if you deal specifically with blindness, there are many fewer blind people than there are people who happen to be a bit different color or have some other kind of a difference, which makes it tougher, but I would say as long as we've had differences, we've had people who believe that we should be treating people more equally than we do.
 
<strong>Coby Williams ** 09:10
Well said. Well said. And I also want to add Arizona, you know, you know, folks were brought here to to unoccupied land. Right, this this land was fully occupied by our brothers and sisters in indigenous and First Nations community. So, yeah, a lot of, you know, untold stories, unfortunately, with, you know, the origins and beginnings of various civil rights movements and those intersects intersectionalities.
 
</strong>Michael Hingson ** 09:39
Yeah, because in the case of, say, people with blindness, the perceptions were different. Well, they can't do anything so we'll just really discount them. They need to stay at home and not stir anything up. And occasionally, some did and have had some successes at it, but still Oh, there are so many issues dealing with people who are different and it doesn't matter whether it's blindness or any other kind of disability, someone of a different color or whatever. A lot of the issue is that it's still fear. You know, we've just fear people who are different than we. Yes, yes. Now let's talk about you specifically. I mean, if we're going to talk about you, we got to recognize the fact that you're as normal as they come you like bourbon?
 
<strong>Coby Williams ** 10:30
I am a bourbon boy I love bourbon. completed most of the Bourbon Trail and the kind of the greater Louisville, area of Louisville, Kentucky, and I have sampled I've lost count but several dozen different labels at this point. However not all at one time. That's that's probably want to point out yes, that's that's helpful. But yes, I love her Barbie.
 
</strong>Michael Hingson ** 11:01
What's your favorite?
 
<strong>Coby Williams ** 11:02
Oh, I can't do just one i Yeah. I can give you a four or five that I enjoy. Love Woodford Reserve, Eagle rare Buffalo Trace. Weller's special reserve, and I'll give I love wild turkey. I like Wild Turkey as well. So bit of variety there. But yeah, I can't pick just one. And I like Maker's
 
</strong>Michael Hingson ** 11:31
Mark. But I also definitely like, Woodford and and a number of others. Of course, there's always the old common Jim Beam. Oh, yes, yes. And a few years ago, it seems to me as I recall, there was some sort of an accident and a Jim Beam, whether it was a distillery or a shipment or something caught fire, and that had to put a dent in everything for a while. And we were wondering, Where's our next bourbon coming from? But we did survive.
 
<strong>Coby Williams ** 12:00
Yeah, they had some I think, tornadoes over over the years that has affected their supply chain, too. So and as we know, good bourbon takes several years to to make. I know there's naming some bourbons are only aged for six months in the year two and that I need six, seven plus years on my bourbon.
 
</strong>Michael Hingson ** 12:27
Well, yeah. There's always secrets. But that's more of a blended thing as I recall.
 
<strong>Coby Williams ** 12:34
Yes. I think you're right.
 
</strong>Michael Hingson ** 12:35
I think you're right. However, just just demonstrating that, that we all we all have great tastes, and then there are those who don't like bourbon. And that's okay. We love them in our world as well. Yes. Yes. Which is, which is really important. Well, you have been very much involved in diversity and equity and inclusion, and, and really trying to advance it, what does all of that mean to you?
 
<strong>Coby Williams ** 13:04
Oh, wow. Um, and, you know, even to that point, I know that, particularly within the past couple of years, I think there's a fairly limited understanding of D, E, and I, and equity and who and all that that involves, and, you know, there are what I call kind of the big eight of which includes, you know, age, stability, race, ethnicity, gender, sexual orientation, socio economic status, and religion. And, you know, within those kinds of communities or populations, there's the haves and the have nots on either sides of that, that fence, if you will, and there's a lot of intersectionalities, you know, even within those groups, I do say, in my experience, opinion and observation that race does cut through each one of those. However, it's also not to me about the oppression Olympics, and you know, it's just who are the half knots? Why and how do they become that and how can that be, you know, corrected addressed or at the very least mitigated is, you know, you know, when, when I speak about social impact, that's really just a fancy word for a lot of the ugly things in this world. And, you know, when we talk about issues which in my world an issue is a problem with a solution. Ultimately, in our it is those folks, you know, on the margins or who have been placed in the margins that are, you know, catching the most Yeah. And so that's where generally speaking, a lot of the focus of my work is really concentrated on at the end of the day.
 
</strong>Michael Hingson ** 15:10
Tell me a little bit more about what you do then and what your work is, if you would, please.
 
<strong>Coby Williams ** 15:14
Yeah, thank you. Um, so I'm the owner and founder of New reach community consulting. New reach is a small business that provides Public Affairs, consulting services to help organizations connect with communities for important causes. And very proudly new reach is also a B Corp certified business, B Corp is considered to be the gold standard for demonstrated social and environmental impact. New reach is part of, at this point about 5000. B Corp in the entire world. And one of only about a baker's dozen in Ohio, and about the same black owned B corpse in the entire United States. And the nature of new reaches work is really doing all things that I call community touching to be behind the scenes or in front of the scene. So it's developing strategies and approaches and implementing those at times, to help organizations engage with communities, the organizations that I work with, or primarily public sector, so local, state, and occasionally federal government, as well as nonprofits, or philanthropic type of organizations, be it foundations, or just kind of community groups who might not have a formal structure, but they're trying to do some good in those communities. And, you know, the what my work looks like, in a more practical sense, is stakeholder outreach and community engagement, strategic planning and implementation, issue, advocacy, capacity building, and messaging and communications are kind of the general kind of lanes or how my work looks like. And during those those activities,
 
</strong>Michael Hingson ** 17:19
would you tell me and our listeners maybe a few stories about some of the things that you've done the successes that you've had, or attempts to have an impact on, on society? In that regard?
 
<strong>Coby Williams ** 17:31
Yes, sure. It can look in a variety of ways, one of which is working with a local government to help engage the community for the development of their climate action plan. So, you know, who are the communities again, generally casting the most hell are generally the marginalized communities, typically around social, socio economic class, and our rate, race and ethnicity. So I worked with the local government to help engage that members of those communities to see this is what the city came up with, as far as their climate action plan. Does this resonate with you? Does this mean anything to you? How would you prioritize these different activities that are being considered to be implemented? And, you know, more importantly, you know, how can we engage you or the city to engage you to help, you know, help them implement these plans, and something I'm very proud of, I didn't have a direct role in this, but the community actually pushed back and said, you know, these, these goals and the climate action plan are not aggressive enough. And more needs to be done, you know, we're already behind the eight ball, you know, nationally, or just kind of as a human race, more needs to be done. And get I didn't have direct involvement in that piece of it, but did smile when I read about that in the news that the city actually said, you know, what, yes, we can and should do more to help offset some of these, these challenges that are communities are facing as a result of climate change. So that's just one example of that, certainly a weighty issue, but of how communities can be engaged and be empowered to help them in their communities and in a better place.
 
</strong>Michael Hingson ** 19:29
How do we continue to deal with the whole issue of climate change when some of our elected officials and I won't call them leaders because I don't regard them as really leading but they come back and they say there's no such thing as climate change, or we're not going to find it. How do we get beyond that?
 
<strong>Coby Williams ** 19:48
You know, I'll start with a with I think the messaging has has evolved. I did some work in the past. Um, at the time was just environmental movement. Now it's kind of known as the environmental sustainability movement. And, you know, once upon a time, that movement kind of focused on what I call the the birds, bees and trees. And, you know, that really only resonated with and still does a finite population, when you really talk about that, you know, the topic in that way. And the messaging was also about saving the planet, certainly, when I grew up, I'm an 80s. Baby, that was a thing as helped save the planet, and the messaging really evolve, because at the end of the day, the planet does not need to be saved, the planet was around for billions of years before humans were a thing, and it will be around for billions of years afterwards. So it was really kind of an arrogant message. We don't need to save the planet, we need to save ourselves, we need to, you know, in a way that being custodians of the planet, so that we can live on it, that's really the more accurate message. And then it became more about sustainability. So that messaging has thankfully evolved, and it's more, it's more broad, you know, it's more so safe air and clean water, because who can be against that, that kind of brightens the message and the thinking around it. But you know, to your point, there still are folks who are anti facts. And, you know, my personal philosophy is I usually start with facts, and then that's where you can get into perspectives. But if we can't agree that it's currently July, then, you know, we can't have a conversation with with one another. And I want to have conversations with people who agree that is currently July, if you think it's December, and there's you know, three feet of snow outside, then you just, you can't be a productive, productive participant of this conversation. So I really do think that, you know, at least conceptually, it's having the conversations and the actions with folks who were really being a part of a factual based conversation, as opposed to over acquiescing to people who still want to say, Well, no, it's actually December, and there's 10 feet of snow outside. I think a lot of that is effort in futility. And sometimes, I think a lot of times, it's an intentional diversionary tactic. You know, we're trying to convince folks of this, and quite literally the world is on fire. So, you know, a lot of that might be kind of philosophical, but at least that's kind of my approach is going to where there's actual energy and attention and respect given to an issue. And, you know, looking for the people who are looking for you. And, you know, really starting to work there. Unfortunately, a lot of time, some people will never be on board, but I, you know, one monkey suit and stop a show, and, you know, go to where the energy is.
 
</strong>Michael Hingson ** 23:15
The problem is, it's happening way too often that one does stop the show. And how do we? How do we get beyond that?
 
<strong>Coby Williams ** 23:25
That's a fantastic question. You know, I'm a classically trained grassroots community organizer, and, you know, the essence of organizing is building power to to make a difference and to make a change. And at the core of that is largely people power, because you're usually outnumbered. You're usually out resourced, you're usually going up against a lot of systems. And, you know, the work itself is incremental. But I do believe in the in the power of doing that. And you had a conversation with a friend and in many ways, a mentor recently, the reality of a lot of the work that myself or others have been involved with one way to view it is it's really a tour of duty. I am not aware of any issues, certainly no issue that I've been involved with that completely get wrapped up. Certainly not during during my lifetime, you pick the issue and, you know, things that you thought were settled weren't quite settled. We look at you know, what, regardless of where you fall on that issue, the recent decision of the Supreme Court with you know, Roe versus Wade, there's people generations ago who thought that was kind of a settled issue. So, you know, say that to say that, you know, I think that some effort any effort does make a difference. However, the reality is unfortunate reality is you you, you just want to tour of duty, that issue likely will not be settled. You just do what you can with, with who you can and the moment that you're given,
 
</strong>Michael Hingson ** 25:07
it certainly isn't going to be settled for a while. And we, it we find in an interesting situation, I'm starting to hear a little bit more in the news. Let's take Roe v. Wade. Yes, I'm hearing a little bit more in the news, that the the conservative arm of this whole discussion, wants to get back to conservative religious principles and bringing God back into our states and so on. And what amazes me about that is that these are some of the same people who, who talk about religious freedom, man, separation of church and state, but when they opened those discussions, what are they doing? They're not separating church and state. And that is, it is so unfortunate. The the message becomes hypocrisy related in some way. hypocritical.
 
<strong>Coby Williams ** 26:07
Yeah, absolutely. That's, you know, I am. Yeah, I'm an issue based person, I don't, you know, bleed D or R and, you know, I believe, what do the issues call for, you know, issues a problem with a solution. But, you know, it does, you know, really just don't understand the hypocrisy, or the lack of consistent political policy agenda or platform. You know, it can't be, you know, separation of church and state yet, we need to bring, you know, God or once God back into the discussion, it can't be, you know, over acquiescing to capitalistic structures at the expense of workers. And, you know, it's just the continuous hypocrisy from, you know, sometimes literally, from one day to another, or one week to another, I just, you know, I just really struggle with that. And, you know, I can, you know, it's helped me understand the position and the consistency of it.
 
</strong>Michael Hingson ** 27:25
Well, so here's another one to really make life a challenge for you. You mentioned a while ago, the Big Eight, the big eight things that go into dei and so on, did you notice what's missing out of that big eight? So to be fair, you named eight different things, and not once, even though persons with disabilities make up roughly 25% of our population. disability isn't included in that.
 
<strong>Coby Williams ** 27:53
Yeah. And into my understanding of that fall under the ability under the Social identifier?
 
</strong>Michael Hingson ** 28:06
Well, I don't know whether I can, can concur with that. The bottom line is that when we talk about diversity, and we talk about the different groups, we never discussed, the concept of persons with disabilities. It's, it is some social, but it's social with everyone. And it's it's very much with with a part of disabilities and a significant part, a physical issue, but yet it's not discussed. And one of my favorite stories about that, in an illustration of it, is that in 2004, when Kerry was running for president, and we were living in Northern California, and the carry for president, people open an office in San Rafael would California which was about seven miles eight miles from where we lived. And a person in a wheelchair went by because there had been an announcement that once the office opened, there was going to be a party. And when the office opened, and everyone started to learn about this person in the chair happened to drove by and noticed that there were stairs going up to the second floor where the office was located, but there was no elevator. And he pointed that out. And that became very visible in the news because he and others said, well, but we can't come to be at the at the event, the celebration and so on. And the carry people said, Well, yeah, we're gonna work on it. We're aware of it, we understand it, we're gonna fix it. And as these people then pointed out the the people in chairs, but we're not able to be there and be a part of the party. And that's the issue is it's a lot more than a social kind of thing. There are so many examples of blind people, for example, who grow up in And they're told by educators and so called professionals in the field, Oh, you don't need to learn braille, because you can listen to books, you can listen to information, audio is available, you can listen to it on your computer with synthetic speech. And the question that I and others ask us, then why don't we teach sighted kids to read and we don't emphasize teaching braille to blankets. The problem is, it goes well, beyond just a social stigma, it's still a total lack of inclusion.
 
<strong>Coby Williams ** 30:33
Great, brilliant, thank you for sharing that. Yeah, I absolutely include that with my, you know, working understanding of that both physical and cognitive ability with within my, my definition of the Big Eight, if you will, specific with with ability. I recently did, Jesse Cole in intensive experience with members, leaders within the, the disabled community to, to learn more about that over the course of a few months. And you know, to be more cognizant, and aware and sensitive to that, even within my own work and on, you know, personal understanding. And, you know, one thing that's really interesting too, is so, you know, kind of the, the world went online, within the past upwards of two plus years, and a lot of the tools that we're using are new to some communities, but they were kind of a necessity for others. And, you know, but oftentimes, when we do use tools, such as the resumes of the world, they often don't accommodate members of those that community who have, you know, the disabled community who have, you know, so a lot of ironies kind of in, you know, the, how the tools are used, if they are used, and, you know, big fan of yielding to and, you know, being humble to folks who might be more knowledgeable and experienced in those areas. So, you know, I have tried to be intentional about that, like, hey, yeah, you know, we're using these tools, but are they accommodating the folks who, you know, we're using them for years, years prior to so we'll see
 
</strong>Michael Hingson ** 32:29
what's really ironic about that, and you raise a really good point. And so I'll deal with it in terms of disabilities, but I bet we can take it in other places where we can actually but what's what's really ironic is that as we have become a more technologically based race, and especially will will say in this country, and as we have brought more things online, and created electronic environments to present those things, it in reality is incredibly much easier to make information available to persons with disabilities, because now, there there is audio, there are also for blind people refreshable braille displays, the internet could be constructed or websites could be constructed. So that persons who can't use a mouse say, persons who happen to be quadriplegic and can't move a mouse with their hands can have better access and that the websites can be created because the guidelines have been created to do so. The the ability to make websites much more inclusive, is there yet 98% of websites are not demonstrating any ability or demonstrating any specific effort to make them accessible. And if a lot of those websites are accessible, is simply by accident, because they're very simple websites and don't have a lot of the more complex coding and so on. But there we are, like books. The reality is, there are so many ways that information could be presented in an inclusive way. But we're getting further and further away from doing that, which is extremely unfortunate.
 
<strong>Coby Williams ** 34:22
Yes, yeah. To that point, when I was going through the the intensive learning experience I mentioned with the disabled community, one of the instructors or leaders mentioned that she has never seen personally experienced a website that had triple A compliant so there's a there's an A rating, which is the lowest double A which is mid range. And she had personally never experienced a triple A across whether it's public sector or private sector or Um, and you know, that's that's pretty telling, right that we're going into something web 3.0. But we still haven't gotten up to snuff in terms of kind of the, just the basics.
 
</strong>Michael Hingson ** 35:14
Well, as early as 2010, for example, the Obama administration saw just say the government made a commitment to create standards for governments and contractors, and so on, at least, to make sure that websites and all of their information was available. But yet, it still hasn't happened. And it's 12 years, there's so many other things we we have seen the advent of quiet cars and hybrid vehicles and so on. And those vehicles when they're quiet, then mean that some of us won't hear them. And it took finally the National Institute of Highway and Traffic Safety NITSA to come along and discover that the accident rate across the board was 1.5 times higher regarding quiet vehicles and hybrid vehicles and pedestrians than regular internal combustion engines. Point being it isn't just a blind people that rely on those engine noises we all do. And yet, it is still something that today, the final standard to make it a requirement for vehicles to make some sort of annoys hasn't been promulgated by the government. Even though the law was passed the pedestrian enhancement Safety Act was passed in 2011, or signed in 2011. To make that a requirement, it's it's unfortunate, we still make life so difficult. And I'm not saying that to pick on on you in any way. But but rather to say we need to recognize the need to be more inclusive. So the big eight probably really ought to be the big nine. But you know, that's, that's still an issue that probably people need to address because it still comes down to being afraid of what's different from what we experienced regularly.
 
<strong>Coby Williams ** 37:18
Absolutely, point point take and then have some familiarity with that. I'm the owner of a hybrid car and it freaked me out. When I turned on a test drive. I didn't think the car was on I was inside the car going to operate it. And I heard nothing. I had to go out and ask for help. Can you can you hear what's going on? Oh, no, they say it's, it's it's quiet like that when you know, the the engines that run when the engines are running? Yeah, yeah.
 
</strong>Michael Hingson ** 37:48
Well, and one of my pet gripes is the Tesla vehicles, they're totally quiet. But the big issue is or a another big issue. And Tesla doesn't make the make noise yet. But another big issue is you really control most of it from a touchscreen, doesn't that take your eye off the road to need to read the screen and do things on the screen, Tesla would say but we're automating a lot of the the normal driving tasks, which is true. But still, we're encouraging people to look at the screen, rather than utilizing other senses like audio information, to give people what they need to be able to more effectively drive the car and make that touchscreen or parts of it for passengers accessible. So that people other than those who look at the screen can sit in the passenger seat and tune the radio like any other passenger would do in any other vehicle that isn't so touchscreen oriented.
 
<strong>Coby Williams ** 38:52
You know, we're talking about technology. And you mentioned kind of the audio system devices earlier. I'm curious to know your your take on say the the Alexa's and the Google devices of the world. And where are you you see that as potentially being helpful or or a hinderance or anything in between?
 
</strong>Michael Hingson ** 39:16
Well, I think that devices like Google Home Alexa and so on, make it possible for all of us to more effectively interact with information. So I use And primarily, although I have both, but I use primarily the Amazon Echo device here. I don't want to use that other word because otherwise it'll talk.
 
<strong>Coby Williams ** 39:43
Yeah. Yeah, no. Actually, I can't even commercial sometimes.
 
39:49
Oh, I know. Actually, I've changed it from Alexa to computer but I turned the volume down so it won't really talk but but the reality is that it did it gives me some access to things that save me a lot of time, whether whichever device I use, I happen to be in front of, I can ask it to give me information about one subject or another, I can turn the lights on and off, I can learn my alarm system. And all that is doubly relevant for me because my wife happens to be a person in a wheelchair. So a lot of those things she can't easily do, either. And so the fact is that we both take a lot of advantage of having those devices. And I think they're extremely valuable to have. And that's actually kind of what I was getting at, that those same technologies and techniques could be put in vehicles in a more significant way. Or take the Apple iPhone, and it's speech technology, voiceover, or Android phones and their speech technology, TalkBack. And why is it that we don't have automobiles providing us much more voice output? Rather than dealing with the touchscreen? Why is it that the Alexus don't default, to providing verbal information, output wise, much less me being able to provide information and command of the vehicle input wise with my voice? And it doesn't matter whether you're blind or sighted or whatever? Why is it that we're not taking a lot more advantage today? Of a lot of the technology that is already developed? And part of the answer is we're locked into the way we've always done it, like we've talked about before, and we just don't change there. Yeah. And I think it is something that we really ought to look at, over time, and see how we can and when and how, but think the houses are there. But to make a concerted effort to make a change. I work for a company called accessibe. And one of the values of accessory is it's a very scalable technology that makes internet websites more accessible. It started with an artificial intelligent widget, as we call it an AI widget that can look at a site and add a lot of coding to the browser. And rather than doing it at the website, and but that makes the browser think that the website is more accessible, does it? Does it do everything? No, it doesn't. Because AI hasn't progressed that far. But it does a lot. That plus the other aspects of accessibility that are manually controllable can make all the access needs of a website available. But yet, well not. But yet, so excessive B was formed intentionally with the idea that over time, we need to get rid of the accessibility gap. As I said, 98% of all websites tend not to be accessible. And we're not changing that excessively, inexpensively begins to change that. So accessibe has a goal of making the entire internet world accessible by 2025. It's a very aggressive goal. And there are people who still stick with the idea that, well, we got to manually code things because that's the only way to completely do the job. And if we look at a lot of the websites that the manual coders produce, it's not necessarily doing the job either. But the reality is, it's fear that prevents things from happening sooner than they are or cures.
 
</strong>Coby Williams ** 43:35
So I'm not sure how familiar or knowledgeable you are about, you know, what's the metaverse and web 3.0? But curious to know, you know, you're taking on it a lot of the AMA techie by the way, but a lot of the things I've been reading and following. As we're talking kind of comes to mind, it seems to be largely based on you know, a visual experience, you know, there's the Oculus, you'll be able to see people doing this and doing that. And you know, your thoughts on maybe what are some of the possibilities from your perspective, for that or even cautions that you might have as that technology gets gets developed in ways that it can be most most useful for a variety of people?
 
<strong>Michael Hingson ** 44:21
Well, that's why I say the big a really needs to be the big nine until we really bring disabilities into the conversation. We're not going to change it. And there there are things that that in theory, web 3.0 And the new web content accessibility guidelines as web 3.0 comes out, will do. But will they be implemented? You can make all the changes that you want but until the conversation truly includes persons with disabilities, truly understands and includes those needs and makes it a part of what we do think These aren't going to change, here's a better way to look at it. There are a number. And it's a relatively small number of technological companies that really control the internet. You've got Microsoft or, for example, you have an Apple app, Amazon, Google, and a few others. And let's, let's go to the internet WordPress. Tell me one of them. That makes true inclusion and accessibility part of what they do right from the outset. And I'll help you the answer is not. Microsoft comes out with new versions of Windows or Microsoft a few years ago came out with a competitor to zoom, Google or Microsoft Teams. And yet, it took a while to make the app accessible. For persons with disabilities, for blind people on a PC, it came out actually as an accessible app first. But the bottom line is, it should have been done natively right from the outset. And no one disagrees with that. But it doesn't happen. The iPhone when it was first developed, was not accessible. It took the threat of a lawsuit to get Apple to deal with that, even so now that if you go buy an iPhone, it is accessible. And all of the parts of an iPhone will verbalize, but there's nothing that guarantees that apps will have any level of accessibility, you know, I can go through any number of examples, the so until the conversation changes, then we're not going to see the real change that we want to have. And the reality is that the conversation can change. And it will not only benefit, those of us who really totally depend on it, but it will help the entire world. The fact is, you can talk all day about how much more you can see with what will happen with web 3.0, and so on. But the reality is, eyesight is only one sense that we all have. And if we don't really begin to learn to use all of our other senses, in conjunction with eyesight for those of us who have it. And if we don't accept that not everyone uses eyesight, and there's nothing wrong with that and doesn't make us lesser beings, then we're not going to change the the whole situation and become an inclusive society. Yes, you're here, but that we can do? Well, for you. Have you always wanted to do what you're doing now?
 
</strong>Coby Williams ** 47:40
I? Short answer is, yes, I didn't know that you could make a career out of it. I, you know, I was was a super volunteer. That's kind of how I got my start, if you will, as a as a tween just, you know, volunteer stuff around the community, be self organized, or just getting involved in more formal programs or what have you. And, you know, when you when you do more, you get asked, get asked to do more. But I was in the IT field professionally, prior to doing what I'm doing now. And I, you know, again, didn't realize you could do a career out of it. It's just it, I considered it my work, you know, do it on the lunch hour or, you know, off the clock, but, you know, I can just consider I consider now my vocation and my craft, but I quite literally didn't know, you know, realize that it was a a profession. And in that regard,
 
<strong>Michael Hingson ** 48:51
what's a common myth of that you can say that people have about what you do?
 
</strong>Coby Williams ** 48:58
Oh, well, there's a few. Um, I think one is that, you know, I call my work as Public Affairs, which, you know, just kind of means I work with the public in a variety of ways that it is not. As I say, it's not just event planning, you know, oftentimes, folks, they focus on the winning the, where, you know, so what, you know, give us a date and a time, be it, you know, clients or what have you, and although that is a part of the work, that's the nature of the work for public affairs, when you're engaging with communities, that's just a means to an end. And that there's many different ways to engage with communities. So that's, that's a misnomer. Or my sometimes I say, frenemies and, and public relations whom I work with, you know, pretty regularly, but it's almost like a Venn diagram. There's there's some overlap between public relations and and Public Affairs, but there's ultimately different in games as well. Whereas I would argue, you know, public relations is kind of it's it's, you know, it's painting the room, it's, you know, decorating, it's accessorizing the room, and public affairs is kind of well, how does how do people receive it? Do they receive it is what they wanted in the first place? How do you get to accommodating that room? So that's those are a couple of common misnomers in terms of the nature of the work. And, you know, again, a lot of friends or family, you might think, oh, you know, Kobe is in politics. And it's, you know, I do have a background in legislative affairs, as well as, you know, grassroots community organizing and consulting. So I have been on each side of those, those tables. However, that's an oversimplification for, for the nature of my work, policy over politics, and, you know, issues over over party. So those are kind of a common, you know, myths that I try to dispel. Often,
 
<strong>Michael Hingson ** 51:11
there is nothing, it seems to me, no matter what we say about Washington and politics, but there's nothing like going to DC and walking the halls of Congress, and meeting with elected officials and talking about issues when they're willing to do that. It's an awesome experience to be in, in DC, where, you know, all this stuff happens. And it's a lot of fun to do.
 
</strong>Coby Williams ** 51:34
Yes, yes, at one point in my career, DC was a kind of a third home for me, I was there at least every two to three months, doing advocacy and or lobbying work, and no couple of state houses around the country and city halls and respective cities as well. And you know, a lot of my work, certainly in his current capacity I look at as connecting the say that the main streets and the Martin Luther King avenues with the, you know, City Hall avenues. And you know, what, what does that what does that work look like? Or what could that look like to move communities and move issues forward.
 
<strong>Michael Hingson ** 52:17
And it's really great when you find people who are willing to learn and explore and recognize that you have some different experiences than they do, and they want to really understand you. And I have found that any number of times in Washington, when meeting with people, and it's so cool when that happens?
 
</strong>Coby Williams ** 52:37
Yes, yes, absolutely.
 
<strong>Michael Hingson ** 52:39
So you have, I am sure been mentored by people that helped you move along, and so on. Who's your favorite mentor who really mentored you?
 
</strong>Coby Williams ** 52:51
Oh, wow. I had a teacher in junior Junior High in high school, Mr. Holloway, who I believe is still still with us. I actually came to mind about a couple of months ago. And I sent him a note online through through Facebook, just to thank him. I don't think he ever realized the impact that he had on my life just as a student, I had him for homeroom and high school. And he also taught history as well as African American history, which, you know, sadly, is an elective in most school school systems. And I remember the first day of class, I think it was just kind of American or colonial colonial histories, as I like to say, and you know, first day of class, we all have our textbooks out and you know, we're just ready to learn. And he says, Well, you're gonna put those away, ain't nothing but lies in them anyway. And it was, wow, you know, just just a 1617 year old kid, and, you know, everyone your thoughts, everyone just drops their textbooks when they're on the ground. And he taught just kind of the off, you know, what I got from it, just off authenticity. And, you know, that just that, that stuck with me, ran track a little bit in high school and coach T. Jimmy Turner, believe he is still with us and was just a very graceful, humble. He asked a lot from you, but in a very way that was, he wanted the best for you very respectful, and the lessons that I still carry with me off of the track, and he really cared about us and for many of us, quite frankly, we weren't exposed to male figures or role models in our lives. A lot of us really looked up to him and never wanted to, you know, disappoint him, on or off the track. So those were two, you know, people who I considered were definitely influential in, in my life, and certainly in those kinds of young and impressionable years, and, you know, lessons I still think about often and carry with me now, personally and professionally.
 
<strong>Michael Hingson ** 55:27
Isn't it interesting? How often, we remember teachers that were a great influence on us. A lot of people may say that they weren't necessarily charismatic, but the reality is they loved what they did. That got passed on to all of us, because I remember a number of my teachers and talk about them. I know, in my book, Thunder dog, we we talked about the Kerbal Shimer who I met, who was my sophomore geometry teacher, and we still talk. And I remember any number of my other teachers, which is really, I think, important and cool. And I'm glad that they were a part of my life, because they definitely had an effect on me. So I'm with you. Yeah. Yeah. Let me ask this, if you could meet and talk with any historical figure, who would that be? Oh,
 
</strong>Coby Williams ** 56:16
wow. And this is coming from a from a from a nerd and history history? Well,
 
<strong>Michael Hingson ** 56:22
that's why I asked.
 
</strong>Coby Williams ** 56:24
Oh, the name that immediately comes to mind is the late great. Dr. Martin Luther King. And I think my opinion is, regardless of what you think of him, it's probably still he's underappreciated. For one of the most documented figures, certainly in American history, be books that he wrote personally, or people close to him wrote about him, or, you know, we want to go down what what the government, you know, kind of kept kept tabs on extremely well documented person, but oftentimes for nefarious reasons. His his words have been twisted, his ideologies have been, you know, taken out of context. And, you know, I think he's a fascinating figure, because, you know, Dr. Cornel West says that his you know, Dr. King's image has become center, become like Santa Claus, Santa Claus, classified, I believe it's a term that he uses, but just the grace in the patients that he that he had. And, you know, he, you know, when he was taken from us, you know, following fifth 14 years of being, you know, jailed, brought bombed, harassed, etc, etc, and ultimately, you know, shot in the face as I like, like the telephone see, we have a 34% approval rating. And, you know, he's lionized now, but, you know, get he was taken, taken from us, which I think is really not mentioned in that light. Just, you know, just to have 15 minutes, with the man in person just to absorb the source of that patience and hope. And, you know, which is something that, you know, I think we all get benefit from,
 
<strong>Michael Hingson ** 58:37
I'm with you. And it makes perfect sense. I think it's, again, our historical figures, when we really study them do set a lot of examples that that we ought to emulate then, and it's so bad that his approval rating when he was alive was not higher than it was. But again, it's all about growth, isn't it? Yeah. Yeah. So you asked me to ask you a question. I've got to ask, which is, what's one insult that you've had in your life that you're proud of? You brought that up?
 
</strong>Coby Williams ** 59:14
Yeah. You know, I'm, I'm known. As I say, To Talk That Talk. I do challenge. I'm going to be a boat rocker. And I've, you know, that goes back. My mother will tell you that's just always been a part of who I am. And it's not to be provocative for the sense of being provocative. I just question why things are, and suddenly, when I was younger, I knew that's who I was, but might have been a little kind of felt bad about it at times, but I've fully embraced that. You know, I am a I'm an activist who happens to be a consultant. You will find very few consultants, particularly for what I do who who will say that publicly? They might maybe whisper that in closed rooms? No, you know, what you're getting with with Kobe with with new reach, and it is to challenge status quo as to challenge, you know, why are things the way they are? How can they be better? How can they be? How can you help put, you know, individuals or communities in a better place? And that does require being provocative, you know, not just for the sake of being, you know, I mentioned the way great Dr. King, he was considered provocative. You know, he was talking about justice and, you know, in the land of the free and that was considered to be, you know, rocking the boat. So, for me, it's all very relative, a lot of folks who we might look up to, it's afterwards it's after they've gone through hell, sometimes after they've been taken from us as because they did have a vision and they question things. And I, I'm not shy about doing that, but it's for a reason. And the spirit behind that is to put things people situations in a better place.
 
<strong>Michael Hingson ** 1:01:15
What are three books you would recommend that people ought to read?
 
</strong>Coby Williams ** 1:01:20
One I recently read is 4000 weeks it, wow, very powerful book, the premise of the book is really, maybe a paradigm shift of how to live a fulfilled life, with the time that you're given on this earth, and it really puts your own life in perspective, and you don't have to give too much of the book away. But, you know, we're not all that important in the grand scheme of things, and that's okay. The power of now is a very powerful book. That's, that's the guy she want to reread. I think that's a book that, arguably you might be able to read annually and still get something out of it. And it might might humble you in a bit. And, wow, a third. Think anything again, the late great Dr. King, he has auto biographies. He did, you know, write a few books while he was with us on this earth. And I think you can't go wrong with anything that he has. He has written. And, you know, so that might be cheating a bit. That's, that's, that's two plus. But those are some that I would recommend via titles and or authors.
 
<strong>Michael Hingson ** 1:02:50
You said something that's really interesting. You mentioned the power of now, isn't it great when you find a book that you read, that you can reread? And that you can reread and reread? And every time you discover something new in it?
 
</strong>Coby Williams ** 1:03:04
Yes. And what I like about is that, you know, the books I mentioned, aren't so much prescriptive their experiences, you know, I think that so many things that we want, okay, what are the three tips to life given to me, and it's, you know, that's just, that's not how things that's not how it works. That's not how it works. Life is an experience. And with experiences, you can get something out of it. Each time you kind of go through it.
 
<strong>Michael Hingson ** 1:03:32
Well, before we wrap up, we have to go over one more revelation regarding you and that is that you are a fan of basketball and specifically Yes, absolutely. The Los Angeles Lakers.
 
</strong>Coby Williams ** 1:03:44
Yes, absolutely. Like you know, I I originally grew up kind of watching baseball at the time, particularly in the early 90s. It was kind of that transition where it was less baseball, more NBA on TV. And I wasn't particularly a fan of any one team. But I just remember catching a game probably was on NBC at the time of the Lakers. It was kind of the later years of the lake show and it was wow they played differently than any other team they have fast breaks continuously and they run the floor and magic just being magic you know with with the ball and it just it really resonated with me it wasn't just throwing the ball in the post and you know, taking 20 dribbles with with the center of the power for no they were dishing the ball all over the court and just the razzle dazzle so I think that's what really got me was was the Lake Show and been a lifelong fan. Ever since. Yeah. And hoping for a better season this year.
 
<strong>Michael Hingson ** 1:04:58
Oh, I'm hoping for a better overseas. I must, I must admit that, for me, getting attracted to the Lakers to the Dodgers and to others, I got spoiled by the announcers la always had the best announcers. And in my view, I mean, there's nobody who could be Vin Scully and with the Lakers, Chick Hearn, although I also got to listen in Boston to Johnny most but still, no one did a game like Chick Hearn. And yeah, yeah, it was just kind of amazing. indican Berg out here also, who did the angels and, and did some of the football stuff as well. So we missed them all. But they're there. They're what attracted me in a way because I, I learned sports from those people, which was great. Well, I really want to thank you for being a part of this today and being with us. If people want to reach out to you and learn more about you. How can they do that?
 
</strong>Coby Williams ** 1:06:02
Yeah, thank you, you can check me out. nourishes website is new reach <a href="http://community.com" rel="nofollow">community.com</a>. Or you can also follow me on LinkedIn where I'm pretty active on there as well. You can just search for Coby that C O B Y C Williams, and I'd love to connect with folks.
 
<strong>Michael Hingson ** 1:06:28
Well, great, and I hope you who are listening. We'll reach out. I think we had a great discussion. And I think we've given each other and lots of people who are listening, a great deal to think about which is what makes this whole podcast series a lot of fun. So thank you for being here with us. And I want to thank you all for listening. You're welcome to reach out to me, we'd love to hear what you think. Feel free to email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Accessibe is A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Please, wherever you're listening to this podcast, give us a five star rating. We appreciate your ratings and your comments. They're invaluable and they help us. If you know of anyone else who want to be on the podcast and Coby you included please feel free to let us know or reach out or provide introductions. But once again, Coby, thank you very much for being here and being a part of unstoppable mindset.
 
</strong>Coby Williams ** 1:07:25
You're welcome Michael, thank you so much for the invitation and be well.
 
**Michael Hingson ** 1:07:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Boat Rocker with Coby C. Williams</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/083cb83e-3ad0-4bd2-aa9a-f0800e7ce40c.mp3?source=rss&amp;ext=asset.mp3" length="45999072" type="audio/mpeg" />
<itunes:episode>81</itunes:episode>
</item>
<item><title>Episode 80 – Unstoppable Bridge Builder with Peter DeHaas</title>
<guid isPermaLink="false">https://pinecast.com/guid/ddb24ae3-1833-4b9d-90e6-8fa192dcb6c4</guid>
<pubDate>Fri, 02 Dec 2022 12:00:00 -0000</pubDate>

<itunes:duration>00:57:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0c9f2c94-7f12-4cc7-9636-9bd20ead2f04/UM080-Peter_DeHaas-coverart.jpg" />
<description><![CDATA[<p>Peter C. DeHaass will tell you he has been a builder of bridges for people in many disenfranchised
communities for most of his life. I learned about Peter from AccessiBe’s nonprofit partnerships manager, Sheldon Lewis. Peter does not come directly from a family with any person with a disability. However, his family has produced many educators including Peter.
 
On this episode, you will learn about Peter’s journey West from Pennsylvania and how he eventually landed in San Francisco where he had to utilize his entrepreneurial spirit just to survive and put food on the table. Most recently, in 2020, Peter formed the San Francisco Disability Business Alliance. This organization is focused on empowering individuals with disabilities to secure economic independence through self-employment and small business ownership.
 
I think you will find Peter’s story inspiring and his mission important to many
 
<strong>About the Guest:</strong>
 
Peter C. DeHaas is a mission-driven professional with a lifelong track record of building pathways to academic, housing, and economic sustainability for diversely abled individuals from He is leading the charge to expand how we think about “diversity” to include individuals with diverse abilities (disabilities) and the businesses and organizations they engage with. Peter’s career has spanned economic development, housing advocacy, education inclusion, and direct human services for a wide range of diverse clients, including veterans, the formerly incarcerated, youth, adults, immigrants and their families. Peter has experience building pathways to economic and academic inclusion for the deaf and hard of hearing, intellectually and developmentally disabled adults, individuals struggling with learning differences or mental illness, and physical disabilities. Currently, Peter founded and leads the San Francisco Disability Business Alliance (SFDBA), the first organization of its kind in the country focused on empowering individuals with disabilities to secure economic independence through self-employment and small business ownership. Through his work at the SFDBA, Peter has built partnerships between the growing community of disability-owned small businesses in San Francisco and major local corporations including Kaiser Permanente and Bank of the West. Peter is also fluent in American Sign Language (ASL) and, over the past 9 years has taught ASL to more than 1000 future educators, social workers, nurses, and community advocates as a lecturer at San Francisco State University. In his previous role as Director of Disability Resources and Academic Inclusion, Peter built pathways to academic success for more than 2000 diverse students at Golden Gate University – the majority of whom were women, people of color, veterans, and often all three-across the University’s Law and Business programs. In Colorado, Peter spearheaded community engagement across a number of successful direct-serving programs including launching the Bridges to Boulder Community Sign Language program and cultivating the non-attorney advocacy program between Denver University and the Colorado Cross Disability Coalition. Above all, Peter is a builder of bridges and is skilled at finding ways and mustering resources to connect deeply with diverse people and communities, resulting in lasting partnerships and positive economic, social, and community impact.
 
Link for the San Francisco Disability Business Alliance :
 
<a href="http://www.sfdba.org/" rel="nofollow">http://www.sfdba.org/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to unstoppable mindset. today. Our guest is Peter DeHaas who to right now is operating the San Francisco Disability Business Alliance. But there's a whole lot more to Peter than that, and we're gonna get into it as we as we go forward. So Peter, welcome to unstoppable mindset.
 
<strong>Peter DeHaas ** 01:40
Thanks for having me, Michael.
 
</strong>Michael Hingson ** 01:42
Well, I really appreciate you being here. And I'm jealous because as you can tell San Francisco diversity Business Alliance, you know where Peter is. We lived in the San Francisco Bay Area in Novato, which is in what's called the North Bay for 12 years, and missing greatly. We lived in an area called Bell marine keys. And we actually had ducks that came up to our back door every day, begging for food. So yeah, it was a lot of fun. When we were when we first were moving in, we had a contractor had to modify the house for my wife who uses a wheelchair. And he made the mistake of seeing some of the ducks on the patio and opening the door. He was eating a doughnut and he gave them a part of the doughnut. And he said after that if he didn't have something for them, they'd go for the throat. So there's a lot of fun. So yeah, we were we were spoiled. Well, tell me a little bit about your background, you know yourself, where your what you what you did, how you got into school and beyond and all that sort of stuff, if you would?
 
<strong>Peter DeHaas ** 02:46
Well. I started out I was born and raised in Pennsylvania on the East Coast and lived for several years in Connecticut as well until I started making my way west. I come from a family of educators and builders. So I come by my my connection to being in education and advocacy and building bridges. Honestly, two of my sisters are special educators. And that's how I got my start learning the manual alphabet in American Sign Language. And I remained curious from from third grade is when I learned the manual alphabet all the way through middle school, I had a dear friend who was deaf. And then fast forward to 1992 I moved to Boulder, Colorado, in started working for a little organization at the time called Developmental Disability Center. Now it's called Imagine and I was working for their Supported Employment Department called labor source, serving individuals who had previously been institutionalized in the state of Colorado and deemed unemployable by by the Department of occupational rehab there. And we were kind of a renegade organization that built employment services for individuals with intellectual and developmental disabilities proudly in the Boulder County in Broomfield county areas. And that's really where I got my start working in the field and and simultaneously started really learning American Sign Language because I recognized that many of the clients that we serve were nonverbal, several were deaf, some were hard of hearing, and many of them utilized Sign Language As a means to communicate. And I noticed that many of my co workers tried to utilize signs like more and please and thank you. But then there were just lapses and gaps in communication. And, you know, being that I was earning a whopping $5.50 an hour at the time, I saw a great opportunity to learn ASL and the organization that I was working for, paid for all of my ASL instruction up until the point that I launched into my master's in linguistics at the University of Colorado Boulder. Because I really was intrigued by the intersectionality of, of the deaf community and the the language of ASL and how the two were really inseparable with the goal of teaching at the post secondary level. And so I graduated with my master's degree, I believe it was in 2009. And then, in 2013, I made my westward journey a little further here to San Francisco to support my youngest son Thelonious who moved out here in 2010. And my oldest son, Hans, came along with me and I landed here in San Francisco working for San Francisco Recreation and Parks, inclusion program, supporting young adults with disabilities, in particular, their ASL intensive program here and the mission, as well as some of their their summer camps. And then soon after that, I was offered a position at San Francisco State University as a lecturer in American Sign Language, which I've taught over 1000 students there at San Francisco State from such a diverse background of of not only focus of study, but but most of my students are first generation college participants, and it's really intriguing work. And you may find it hard to believe, but I then got a third position. It takes a lot to live in San Francisco, I got a third position working at Golden Gate University, as their coordinator for Disability Resources and academic accommodations. And over a period of seven years, I grew that program into kind of a unified program. There were two siloed Disability Resource Centers when I got there, one for the law school, and one for the non law programs. And in my seven years there, I brought the programs together and developed my position into a director's position. And I guess it was the summer of 2019. I started planting the seeds for the SF DBA. And we launched in March of 2020. And I stepped down from my role at Golden Gate University shortly after that, and I still teach at San Francisco State and oversee the SF DBA. And that's, that's where I'm at today.
 
</strong>Michael Hingson ** 08:42
Oh, by the way to answer a question you asked in an email, we do make transcripts of the podcast and when the podcast goes up, they will go up as well. Excellent. I'm assuming you're not signing while you're talking since we can put up videos but I don't know how
 
<strong>Peter DeHaas ** 09:02
to do I do sign a little bit when I talk but it's not my preference to try to it
 
</strong>Michael Hingson ** 09:07
is it is probably a major challenge because that's speaking in two languages at once.
 
<strong>Peter DeHaas ** 09:13
It's it's doable, but in all fairness, I mean, in a perfect world, I'd have a little ASL interpreter at the bottom of my screen. Do you remember? I remember as a kid, we, on Sundays there would be certain evangelists on television and they would always have an ASL interpreter signing in the bottom left hand corner. And that was in the 1970s and I'm thinking, why can't we why can't we do that again? You know, it was doable then why can't you know and I'm sure that they paid for it. You know, it was privately paid for wasn't provided by the network or anything so we know where that goes. But
 
</strong>Michael Hingson ** 09:59
well, I turned it on. Have, mainly because we're still going to have the conversation and it will, we'll, we'll fix it. But I use a service called otter <a href="http://otter.ai" rel="nofollow">otter.ai</a>. And what what otter does is real time recording and transcription of conversations, and when it's operating a person who is in a meeting or whatever, with me, can read real live transcriptions of what's happening. But what we do is just provide the transcription, because we'll go through and clean it up. Got it, or we put the podcast up. So it goes out as a really high end transcription. That's excellent. And it should be that way. Right? And makes perfect sense to do that. Well, for you, you, you started the SF DBA? And are dealing with a lot of obviously, different kinds of people. So kind of what what made you decide that this was something worth beginning? And how did you really get to the point of starting it?
 
<strong>Peter DeHaas ** 11:07
A great question? Well, as you know, San Francisco is a place that really prides itself on being innovative, diverse, there's lots of venture capital here. And people are well educated. And there's lots of opportunities for networking, after hours. And I found myself getting more and more involved with the Chamber of Commerce here and other nonprofits. And going to a lot of after hours events. And I would tell people what I do, you know, at the time, I was at Golden Gate and teaching ASL and people were intrigued by the work that I do, but but systematically, it seemed like, disability was excluded from just about every conversation that I was having with people relating to diversity, equity and inclusion. And that bothered me. However, I took that that I was just kind of baffled, to be honest with you. And I took that kind of baffled feeling and transformed it into something that I'm passionate about. I said, you know, this is a place of opportunity, and it welcomes innovation and creativity. I'm a very creative person. I'm also a musician, an artist. I said, if nobody else is going to represent small business as it relates to individuals with disabilities, well, I'm going to take a try. And I had a lot of support from not only local business leaders, but educators and advocates and even local politicians. So that was really the genesis of the SF DBA, in when I started planting seeds in 2019. And by the end of 2019, I had a fiscal sponsor, through social good Fund, which is a little umbrella organization out of Richmond, California, they do really great work for organizations doing community benefit work, really through the pilot phases. And we had Kaiser Permanente foundation come on board at the end of 2019. And, yeah, then we launched in March of 2020. Right before everything shut down.
 
</strong>Michael Hingson ** 13:48
Yes. Isn't that the way of it?
 
<strong>Peter DeHaas ** 13:51
It was very, very fortuitous that, you know, because people were just starting to whisper about maybe you should postpone the event, maybe you should, you know, and if we had waited, we would have lost that whole audience of over 100 people they were just starting to put hand sanitizer up in the in the room and nobody got sick at the Marriott you know, from from our launch event, fortunately. But we had over 100 people at the Marriott Marquis downtown. So I was just blessed that that that many people showed up. My event organizer who I hired, you know, was doing all of that worked behind the scenes. I had no idea who was going to going to show up. I was too focused on the programming for the day and whatnot. And when I looked out into the audience, Michael, I was just astounded at not only not only entrepreneurs with disabilities and small business owners with disabilities, but like I said, educators, advocates, business leaders, corporations. It just it really really moved me that that this was an important venture that I was I was embarking upon,
 
</strong>Michael Hingson ** 15:06
and rightly so. But you've said something that really prompts a question. You mentioned that you notice that is diverse as San Francisco is and so on, there wasn't a lot of discussion, especially in the business world and in the entrepreneurial world, about disabilities and so on. Even though San Francisco clearly is an incredibly inclusive city in a lot of ways, why do you think that is that disabilities weren't really part of the mainstream?
 
<strong>Peter DeHaas ** 15:39
You know, it's an interesting question. I don't know that I want to go too far down that rabbit hole, but But I posit that there's still a lot of fear and a lot of around disability. And, and I've come in contact with that before. You know, when I, when I first started working with individuals with developmental disabilities, and I was very young, I used to take offense to people staring at at the people that I worked with many times we'd be after we would work on one of our supported employment contracts, we would maybe go have lunch on the Pearl Street Mall in Boulder, and people would stare and I took offense to that when I was young. But as I matured, I realized that not everybody had the upbringing that I did. Not only, you know, surviving some, some disabilities that I had early on, when I when I was born, that I that I outgrew fortunately. But but but having the exposure at such an early age, to innovate individuals that my sisters were working with who had disabilities. And so I had that, that luxury of being kind of matriculated into that community early on. So for me, it was no different than any other community that I've been a part of in my lifetime. And I think that there's just a lot of maybe education that still needs to occur. And, you know, sometimes, as you know, Michael, it's about money. And people don't want to, or they don't know how to develop a budget or line item in their budget, to provide the appropriate accommodations. So there's that fear of the unknown? I think I could.
 
</strong>Michael Hingson ** 17:36
I agree with you, though, I think it is largely about fear. I think we we fear what we don't know. And we fear things that are different than us. And unfortunately, especially with visible disabilities, people tend to really fear it, because they don't understand it, and they haven't been taught, which is exactly what you're pointing out. And the other part about it is that until someone really starts to drive the conversation, the fear isn't going to go away. I think people don't hate persons with disabilities. I think that we, I suppose you can look at it in several ways. And in one sense, we haven't been as visible and maybe we're not elevated to the point where people hate peers, persons with disabilities, like they seem to do race things and so on. But I think mainly, it's fear that people just don't know.
 
<strong>Michael Hingson ** 18:37
And there's fear on both sides of the equation. Yes.
 
</strong>Peter DeHaas ** 18:40
You know, let's the elephant in the room. We know that disability discrimination has occurred over over the years. And there are specific laws in place that they protect individuals with disabilities in a lot of regards. I see the disability community is kind of the last frontier in terms of coming out, as it were, in celebrating their disability. I spoke with a young entrepreneur last week, who found her way to SF DBA, just through the the internet and and we met in person, you know, post COVID It was so exciting. And she was just thrilled to share her story with me in a way that she could readily self identify and not have to worry about being excluded or shamed. And this is somebody this is somebody who went to Stanford University and faced and I'm not trying to bash Stanford because, again, there's a steep learning curve and everybody's doing their best to try to, to get educated as to how to do the right thing. But she faced certain opposition in her program at Stanford when she was trying to navigate how to get accommodation hands. And there's plenty of work to be done. So again, I'm not trying to bash anybody but that's the gift that I share to the world is to help people solve problems and come up with creative solutions. We had a student, matriculating at Golden Gate University when I was there, who was deaf. And she had gone to just about every other private university in the Bay Area. And they had told her that they were not equipped, or they did not have the funding to provide ASL interpreters for her. Her pursuit. She came to me at Golden Gate University, and I was excited as soon as she landed on my doorstep. You know, obviously, I have a very close affinity to the deaf community, but it could have been any disability type, honestly. But when when she came, and she said, Peter, would you be able to provide ASL interpreters for my HR cohort program? I said, You bet you will figure out a way. And of course there were some people scratching their head on the other side, like, how are we going to do this? We created a budget, we developed a partnership with Department of occupational rehab, she already had a case with occupational rehab. We met them halfway, we paid 50%. Oh, Dr. Paid 50%. And they were quite shocked. Dr. turned to us and said, We've never had a university pay 50%. And I said, Well, that's that we're doing it because it's the best practice and it's the right thing to do. And that's, that's really, you know, a broader part of my mission, Michael is helping institutions develop best practices. It's not the specific mission of the SFDBA per se, but it, it comes with, it's a benefit that people get in associating with the SFDBA is that, you know, I believe that, that we're on the cusp of a giant wave, and you know, that working for excessive B, I think that this is just kind of, we're just at the tipping point where people are starting to recognize Oh, yeah, we are having more conversations now about disability inclusion, and I'm like, shamila Hi, this is the time, now's the time.
 
<strong>Michael Hingson ** 22:23
Well, and to be real clear, I don't think in any way you're bashing anyone, and no one should interpret it. as such. When you talk about the fears, when you talk about what organizations haven't done, it isn't really so much a question anymore, I think of what organizations haven't done, it's more important to explore, what are you going to do? Do you recognize there is an issue? And are you willing to explore addressing it, which is what you did with the young lady who was deaf. And it's something that we should all do, what we haven't yet really gotten to the point of recognizing is providing reasonable accommodations should just be considered part of the cost of doing business. Just like providing computers, providing lights, for all of you light dependent people who don't get around in the dark, we pity you, or coffee machines, or whatever. The fact is providing and having the ability to provide reasonable accommodations ought to be part of the cost of doing business. And so that does get down to a budgetary issue and being aware and putting it in right from the outset. through that. And it is something that we haven't done nearly as much of. And so it, it really helps to have the conversations like we're having, and I hope people will listen to this and take it to heart as well. But we do face still a situation where persons with disabilities are in an environment where the unemployment rate among employable people is in the 60 to 70% range. And it's not because people can't do the work. It said others who are different than we don't think we can do the work.
 
</strong>Peter DeHaas ** 24:22
Correct. And that's what I in in some of the early research for SF DBA. Michael, I uncovered a statistic that suggests that individuals with disabilities are starting a rate starting small businesses at a rate almost double that of individuals who don't have disabilities. And I really attribute that to one. Individuals with disabilities are very creative, and they're very resilient. And there's a lot of autonomy in starting your own business and who doesn't have a side hustle in the Bay Area. There are at least one side hustle, right? Frequently starting a small business, impede can be a pathway to, you know, just the success in the small business, or it could be a leveraging point to your next gig. So there's a lot of a lot of fruitful things, I think that come out of entrepreneurship.
 
<strong>Michael Hingson ** 25:23
Why do you think that so many people, though, are starting what's caused them to take that path, as opposed to other things they could do?
 
</strong>Peter DeHaas ** 25:32
Well, again, you know, even if you have one job here in San Francisco, likely doesn't pay the rent, right. Um, so I attribute it largely to, you know, the need to survive. But, you know, several young entrepreneurs that I've spoken to also say that, that it's out of necessity, because they haven't been able to land a job. And, and some people are still hesitant to even readily self identify as a result of that.
 
<strong>Michael Hingson ** 26:05
And I think that's a an extremely valid point, I remember the first time I was confronted with some of that I had been working for a company and was let go in June of 1984, at the end of June, mainly because not doing a good job, but rather the company purchased a company was actually Xerox purchased the company I was working for, because they wanted the technology and not the people. And I happened to be the last person in the sales force for their major flagship product to be let go. So at least I was there a week or two longer than others. And they decided that they just did not want any of us because they just Xerox just one of the technology. So I was looking for a job for six months, wow, couldn't find one. I even had an interview we were living in, in Mission Viejo, California, at the time. And I continued to look, and even got a call from an executive recruiter who said, gee, we see your resume, we, we really think you're very qualified for the job that we had, which I was. And everything went well, until the night before the interview, the recruiter called and said, I was just looking at your resume again. And I see that you do a lot of work with blind people. How come is that? Is there somebody in your family who's blind? And I said, Yeah, I am. I didn't mention it before. There was no need to write. But immediately, oh, my God, I don't know whether the recruiter the company is going to want to talk to you, you're blind. I said, What does that have to do with it, you liked my resume, but you're blind, doesn't matter. You didn't know that until 10 minutes ago, I already had the airplane ticket that they sat down. Anyway, the next morning, the interview was canceled. So I never flew up to San Jose to do the interview. And that happens way too often. So eventually, I and a couple of other people started a company to sell the new concept of PC based CAD systems to architects and engineers, and so on. And of course, a blind guy selling graphic technology. I was the president of the company, but who had to work the machine, I didn't need to work it, I needed to know how to work it and needed to know all about it to talk intelligently about it. But I'd rather sit an architect down in front of the machine and talk them through making it work, rather than me having to work it because then they're involved with it. So I did that for four years. And then I went back into the regular workforce. Right? But the reality is that it happens today, almost as much, but you're right. There are a lot more entrepreneurial opportunities than there used to be. And there are tools to help. So if you're a blind person, for example, and you start your own business, there, there are tools that can help. Are you familiar with a company called IRA? Ira I'm not Hi Roz AI are a it's a what's called a visual interpreter. They Ira has people who they hire because they demonstrate an aptitude for describing and they give them more advanced training on being able to describe. The idea is that you activate Ira by opening an app and you call one of their agents. Their agents are hired, trained and put under extreme non disclosure and confidentiality restrictions. So literally what happens in Ira stays an IRA. But the point is that blind people who use the service and have things described or deal with tax forms or whatever, know that whatever they do, won't be divulged. Because it's all incompetence, which is the way it should be. Well, IRA, and some companies including Quicken, have established a program where if you have a your own business, you can get free Ira services, at least at an hour or half hour at a time. But you can get free service to use their system, when you need to interact with something that requires someone to describe it to you or interact with something that's too visual to use. And there are a lot of those kinds of tools out there that are helping make it more practical for blind people to start their own businesses. And I think that in one way or another, it goes across the board. But you're right, we do it because of necessity.
 
</strong>Peter DeHaas ** 30:38
Yep. Yep. One of the partners that, in addition to accessibe that we've developed a partnership with is a company called Eva Aava. That was launched by two graduates of UC Berkeley, and it provides captioning for zoom calls and in other applications that way. So that's a very unique partnership that we've developed.
 
<strong>Michael Hingson ** 31:08
Well, that's, you know, that's pretty cool. How's accessibe worked out for you guys? I have to ask, of course, don't I?
 
</strong>Peter DeHaas ** 31:14
Well, I still I have a few organizations that I need to follow up with. I've, I've told a lot of my partners about it. And you know, it's still, it's still, you know, I say we're on the cusp of a wave, but but people are still not, you know, biting full heartedly for me. I'm excited about it. I, you know, in the fact that Judith human gets behind it, and in and I can show people that that widget, just yesterday, I was meeting with somebody, and she was talking about, you know, the advances of technology as it relates to accessibility. And she, I just noticed that she had our website open. And I see I said, Do you see that widget there? I said, Put your finger on it. And she did. And she was like, Oh, my gosh, there's so it's it's a process. But I long and short. I haven't, you know, one of my goals is to get other companies on board with excessive B as well. You know, for for a multitude of reasons. First and foremost, because it's the right thing to do. And, and there's an opportunity for SFDA as well, if, if somebody decides to go with the product? Well, the thing
 
<strong>Michael Hingson ** 32:36
about using accessibe, just generalize it, the thing about internet and website accessibility, is that most people don't know that it even exists. But they also just haven't taken the leap to recognize that they're leaving out an incredible amount of potential business for their own sites, or an incredible amount of interaction. You know, the CDC talks about up to 25% of all people having some sort of disability. And a lot of those people are left out because we can't use websites. And when you have a, you have a product like accessibility that changes that not only the widget, but then excessively has a full service department to help remediate what the widget can. But the bottom line is that today, if you talk to people with disabilities, they're going to tell you that they are incredibly loyal to companies that have made their websites usable, because then we don't have to go through all the struggle of trying to find an accessible site.
 
</strong>Peter DeHaas ** 33:46
That's true. And I'm sure you know, the state of Colorado just is the first state to mandate that all of their state websites need to be fully accessible.
 
<strong>Michael Hingson ** 33:57
Yeah, and I know one of the people who is very much involved in having architected that and gotten the legislature to do it just like they've they've been taking sort of a lead and making sure of accessible voting as well. And it makes perfect sense to do. But it it is, well, the Nielsen Company did a survey in 2016. And there's actually a report that that will talk about how much brand loyalty counts to people with disabilities and how much more website owners get because of persons with disabilities if they make their stuff accessible. But you interview awesome. Go ahead. No, go ahead.
 
</strong>Peter DeHaas ** 34:41
I lost my train of thought. Okay.
 
<strong>Michael Hingson ** 34:43
Well, so another aspect of all that, is that with you said something earlier about and starting businesses, blind people or people with disabilities tend to be very creative and so on. The real All of us were forced into that there was a guy, Dr. Jonathan Lazar, who used to work for Towson University. And I heard him speak at a National Federation of the Blind convention. And he observed that this, of course, was about blind people and internet access. He pointed out that blind people, because we are so used to being left out and work so hard at trying to find accessible sites, we also tend to be more resilient when we can sort of make something work. And it may not be that it's totally accessible, but we figure out as many workarounds as we can, to try to be able to interact directly with it. And I think that goes back to what you said, we're forced to be more creative, and it isn't just blind people is people across the board with disabilities. Yeah, it's true. So it is, it is an issue that we need to clearly address and and work on. But I hope that there will be ever increasing conversations about it, because people need to learn that there's nothing to fear. And you're right, they worry about expense, or, gee, do we have to buy special insurance for these people or whatever. And they don't recognize the other aspect of it, which is that if you hire a person with a disability, and you're fortunate enough to be able to do that, the odds are and there are studies that are starting to show this, you will have an employee who will be much more loyal and likely to stay with you, then most other employees, because we recognize how hard it is to get that job in the first place. And I'm sure you've experienced that. Yep. Yep. So it's a it is a challenge, and it is something that we need to deal with. Well, so having started the diversity, Business Alliance, and so on, what kind of an impact are you starting to see in the Bay Area? How, how has it been?
 
</strong>Peter DeHaas ** 37:17
It's the San Francisco disability Business Alliance disability
 
<strong>Michael Hingson ** 37:21
Business Alliance. I'm sorry, I don't talk good. That's, but just wanted to clarify for our No, you're right. You're right. So how is how's the impact been in terms of overall what you've been able to accomplish? And what have you been able to measure?
 
</strong>Peter DeHaas ** 37:35
Well, as I said, we launched in March of 2020. So everything shut down literally a week or two, I think it was a week or two later. And I got a text from one of my keynote speakers. And he said, Peter, you better get ready, because small businesses are going to need you more than ever. And sure enough, we started consulting with businesses on how to access PPP, reorganizing their staffing patterns, creating resources in tandem with the SBA and getting those up online. So really changed our focus, our impact, through the pandemic was really continuing to help businesses through this unprecedented time. But then continuing conversations with future entrepreneurs who are curious about how to start a small business. So we launched our future entrepreneur training program, and we've seen a lot of interestingly enough, a lot of women of color are with disabilities participating in our programs. And I can't say why that that that demographic specifically, has been so high, but it's been quite fascinating for me. So we've we've had that educational piece, we've created several mentoring opportunities, connecting entrepreneurs with with members of the broader business community to get some mentoring. Just an example of that we had a young African American who grew up here in the Bayview district of San Francisco who is recently just got his real estate broker's license. And he wants to be investing in properties. And this is the youngest of I believe, 11 children and connected him with a successful investor here, and he's well on his way. We've also worked with a film student from SF State and connected him with one of the producers of crip camp. Which I'm sure that you've you've experienced. So really building bridges, and helping individuals get connected to not only educational opportunities, but mentoring opportunities, helping individuals get access to capital. Early on, we got contacted by the State of California regarding small business certification. So we're in, we've been in conversation with the state of California over the past couple years, as well as many entities here in the Bay Area, about how they can diversify their supply chain by hiring individuals with disabilities. So but as you know, getting a small business certified is no small feat. So we're working with UC Berkeley now, in in, they have a program there that helps get small businesses certified. And I'm very excited about that. And we have our second annual Bay Area, disability Entrepreneurship Week, coming up in October, which runs in tandem with national disability, Employment Awareness Month. And we're going to have interactive panels, which will be online, and then we will have, we're going to visit several businesses here in the city, as well as have a networking event. And we're going to have one of our future entrepreneur trainings, hopefully, in concert with one of the Bay Area leaders in in entrepreneurship, as well.
 
<strong>Michael Hingson ** 41:47
It's early, of course, to to a large degree, because you're you're only operating the disability Business Alliance for three years. But are you seeing how do I ask this more successes than failures? Do you see that it is really taking off and that if you were to compare it with people outside of what you're doing at who start businesses, then maybe you're seeing more success because you're able to provide more proactive mentoring and so on.
 
</strong>Peter DeHaas ** 42:22
It's it's been, I feel like I recognized early on, as I said, at the launch, that there's certainly up there there. And with every conversation that I have, Michael, I recognize that the importance of what we're doing, it's unprecedented. My mind, I've had one of my advisory board members meet with the Department of Rehab here in the city and I know that there's a bridge to entrepreneurship for individuals with disabilities in terms of getting support through Dr. But it's not very well defined in their their website. If you're blind, it's there's a specific program for entrepreneurship but beyond that. So I see a lot of potential I would say the success is in the contacts that I make that people are coming out of the woodwork in the community that we are building, we are at a tipping point with our capacity building, where we are currently working with an attorney to get our own 501 C three status and build real capacity. I'd like to hire somebody within the next year. Right now I'm doing everything with the exception of some some assistance from volunteer that I have who was my assistant at Golden Gate University previously I'm doing it all myself and you know that that that that's sustainable to a point and I'm very excited about embarking on the venture of getting our own 501 C three status and taking it to the next level. So as you know these things take time and that's one of my one of my greatest mentors several years ago when I started planting seeds for this said it's going to take some time you know, the but it's the potential is there and and I would say that there's there's many more doors opening than being slammed in my face if that if that makes any sense. I most people are very excited to talk to me and there's there's plenty of work to be done.
 
<strong>Michael Hingson ** 44:37
Well, you're in a great place to do it of course as we discussed earlier because it there's there's a lot more openness to the idea of people who are different and being able to support that. But getting a 501 C three status is going to help a great deal I would think.
 
</strong>Peter DeHaas ** 44:55
Yeah, like I said, I'm very grateful to be operating under social good fun. And it's been very useful through the pilot phases. But it's time for us to, you know, it limits us to go after bigger contracts with the city, the state or the federal government or even bigger foundations. So this has been perfect for us. And it's really my journey as an entrepreneur really mirrors for everybody that I've been working with, you know what it takes, it's no small feat to really, you know, start a venture as you know, on your own. And it's really about not only expanding your network, but having lifelines that you can call when you're in a potential crisis mode. So I've enjoyed every step of the journey. And really, as my 91 year old dad would say, Peter, it's about the people. It's about the people and every relationship that I build, I really tried to nurture along and in leverage on that, you know, maybe it's me introducing that person to somebody else, or vice versa. They're introducing me to somebody, but it's, it's, it's fascinating to me about how much of this work is about telling stories and sharing stories. And yeah, I, I'm very excited about the next year in particular, to see see the next chapter of the SF DBA.
 
<strong>Michael Hingson ** 46:27
I have to say, me as well, I'm really excited to hear how this is going. And you're right, it is about the people in your 91 year old dad is absolutely correct. And as people on both sides, it's not just the individuals that you serve, because they happen to have a disability and and you're trying to work with them. But it is also the more substantial or or larger population of all the people who could help in that process by providing jobs or mentoring skills, or funding or whatever, to help bring people out and give them the opportunities to grow that clearly you're looking for. And your passion does make all the difference in that though.
 
47:18
Well, thank you I you know, when people talk about all the dividends, and what what's my difficulty dividend going to be investing in your, your startup, you know, there's lots of conversations here in the Bay Area. And I proudly say the dividends and investing in the disability community or hiring somebody with a disability, or allowing giving somebody the opportunity to start a small business with a disability, I'll tell you what the dividends are, there's less reliance on public assistance. And there's more money flowing into our local economies, people with disabilities want to spend their hard earned money, they don't want to be limited by whatever SSDI pays these days, 900 to $1,200 a month, they don't want to be limited by that. They want to be contributing members of our society. And many people don't know that the disability communities, are the third largest market in the world. So put that into perspective. You know, if people with disabilities are thriving, everybody is going to be thriving.
 
</strong>Michael Hingson ** 48:28
Sure. And again, one of the dividends is that if you are hiring a person with a disability, you are very, very likely hiring someone who is going to be a lot more loyal to you, and wanting to help make you more successful because they know how hard it was to get a job in the first place for them. Right. And we really need to deal with that. As I said, we interviewed on this podcast, Kirk Adams, who is the about to retire director, he maybe now has retired as the director of the American Foundation for the Blind. He's the one that talked about the fact that there are now now an increasing number of studies, talking about the whole loyalty and brand issue regarding disabilities that specifically bind blind people. But it goes across the board of the fact that if you hire someone there, they're going to be very appreciative of that. And they're going to want to do a good job. And that spiral can only go up because the better job they do, the more successful you are. And the more successful you are, the better their job will be. And the happier everyone is.
 
<strong>Peter DeHaas ** 49:38
And it's about creating a culture that that understands it and embraces it. I'm currently doing some important curriculum development for a biotech company here in the Bay Area as it relates to employees with disabilities and it's it's it's so exciting for me, this is the kind of stuff that excites me to see companies coming full circle and saying, Oh, we really need to put some more thought into this and not just have a policy in the HR department as it relates to disability accommodations, that's important too. But creating a culture that that includes disability in the DEI equation.
 
</strong>Michael Hingson ** 50:21
Right? The the inclusion has to start taking hold a lot more than it does diversity, generally speaking, as I think you pointed out, has left disabilities out of it. But they, the fact is, you can't do it if you're gonna call yourself inclusive, because you are, you're not correct. And there are a number of us who are of the opinion that we're not going to let you change the definition of inclusion to say, well, we're inclusive, we just don't do anything with disabilities, then you're not inclusive, great. can't have it both ways are gray. How can people become involved in and working in helping with the disability Business Alliance?
 
51:07
Well, they can go to our website@www.S F D B A  dot ORG and, and get contact us there, if they'd like to make a contribution there. If they'd like to volunteer, or, you know, at some point we're going to be, like I said, building capacity. I'm excited about the potential of hiring somebody to start and you know, over time hiring several people. So get in touch with us, and we'd love to have a conversation.
 
<strong>Michael Hingson ** 51:46
I hope that people will really be excited about it and be excited to help. Obviously, anyone listening to this, especially in the San Francisco area that is now willing to explore hiring persons and so on should get in touch with you. Yes, they can do all of that through the website.
 
</strong>Peter DeHaas ** 52:08
They can get in touch with us through the website. But in terms of me, I mean, if they set up time to chat with me, I'd be happy to chat with anybody about developing strategies around hiring individuals with disabilities as well, or, or figuring out how to make their business more inclusive.
 
<strong>Michael Hingson ** 52:30
If they want to set up a time to chat with you. How do they do that?
 
</strong>Peter DeHaas ** 52:34
They can email at info at SF DBA dot o RG just make a query that way?
 
<strong>Michael Hingson ** 52:42
And odds are you're gonna see it because you're the main guy doing it all right.
 
</strong>Peter DeHaas ** 52:47
Yep. Yeah, my volunteer gets those emails in. She forwards them to me immediately.
 
<strong>Michael Hingson ** 52:56
Well, I hope that people will do that. And that we can help make the program successful and even more so. And if there's anything at anytime that I can do and anything that I can do to help bring resources to assist you, needless to say, excited to do that as well.
 
</strong>Peter DeHaas ** 53:17
Michael, it's always a pleasure chatting with you. I learned something new every time that I talk with you and I don't see our conversation stopping here.
 
53:28
Hope not by no means there's always more to talk about. Well, Peter, again, thank you very much for being here. And I hope people will reach out. Go to <a href="http://www.sfdba.org" rel="nofollow">www.sfdba.org</a> and reach out to Peter info at <a href="http://sfdba.org" rel="nofollow">sfdba.org</a>. We'd like to hear from you. I'd love to hear your thoughts about this podcast. So feel free to email me at Michaelhi at accessible A C C E S S I B E .com. And you're also welcome to go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is m i c h a e  l h i n g s o n slash podcast and wherever you're listening to this, please give us a five star rating. But most of all, whether you're in the San Francisco area or not reach out to Peter, he would love to hear from you. And I'm sure there are ways that that we can help establish more relationships outside San Francisco because what Peter is doing is going to have to expand anyway right? Yes,
 
54:31
yes, I'd sky's the limit. I'd like to my goal is to brand SFDBA or an organization like SFDBA in Colorado. Next. I did. Some of my my work that I didn't mention in this podcast was with the Colorado cross disability coalition, one of the nation's leaders in disability accessibility kind of related topics and, and one of my greatest mentors, Julie risking is at the helm there at CCDC. And when I told her I was launching SFDBA, she said, Peter, we need something like this in Denver. So I promised her once I got my footing here that I would try to establish something in Colorado as well. But yeah, I'm excited about the possibility of one day growing beyond the Bay Area.
 
55:31
got to start somewhere, though. That's right. Well, Peter, again, thanks for being here. And I want to thank everyone who is listening, I want to thank you for listening to us and putting up with us for an hour. But please reach out to Peter, we really appreciate it. And we'll probably have another podcast where we get to talk more about all the progress that Peter is making. So again, Peter, thanks very much for being here. Thank you, Michael.
 
**Michael Hingson ** 56:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Bridge Builder with Peter DeHaas</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ddb24ae3-1833-4b9d-90e6-8fa192dcb6c4.mp3?source=rss&amp;ext=asset.mp3" length="35788608" type="audio/mpeg" />
<itunes:episode>80</itunes:episode>
</item>
<item><title>Episode 79 – Unstoppable Seagrams Special with Lynn Teatro</title>
<guid isPermaLink="false">https://pinecast.com/guid/48e435ae-3e36-4f5c-9c0a-5e2d9ddb03b9</guid>
<pubDate>Tue, 29 Nov 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:02:07</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/08b66ca6-311a-4367-ba03-d0cf16b6a8eb/UM079-Lynn_Teatro-CoverArt.jpg" />
<description><![CDATA[<p>Why Seagrams Special? Listen to a remarkable story about Lynn Teatro where she will tell you about not one, but two times she went to high school. During her second stint, she was given the name.
 
While Lynn was raised to be a farmer’s wife she always wanted more. After her marriage breakup, she chose to try school again as you will discover.
 
In college, Lynn studied Psychology. She completed a three-year program in 23 months even though her professors said not only that it couldn’t be done and that it was against the rules to get her degree in such a short time. Unstoppable or what?
 
Among other endeavors, today Lynn is a member of an organization that serves persons with disabilities. Her attitude is very refreshing and quite positive not only about those she serves but about life in general.
 
Today Lynn is developing a program to help encourage dropout students. As you will see, she is teaching others to be unstoppable.
 
 
<strong>About the Guest:</strong>
 
Lynn Teatro was raised to be a farmer's wife and a mother. Rural Ontario, north of Hwy #7 expectation. She was married 2 weeks out of high school.
Lynn wasn't able to graduate because she failed physics and was getting married, so it really didn’t matter. Or so she believed back then.
12 years later she was a single parent of two kids, back in class with the teens and completing her Grade 13 (Yes, she’s that old).
This time I got to hang out with the cool kids. My nickname was the Seagrams Special.
She applied to Trent University as a high school graduate and completed her 3- year undergrad in Psychology in 2 years. Lynn’s academic advisor told her that she couldn’t do that. It was against regulations or something.
Too late, Professor Earnest, she had already finished the work for her last credit.
Lynn had a varied career as a front-line social service worker. She worked in shelters for abused women and their children, with seniors, with sex offenders in prison, helping the homeless…She had a two-year stint pissing off landlords and pulling miracles out of her ass. Her daughter, Megan’s words, not the actual job description. But it’s close.
 
Now as a quasi-retiree, she has made it her mission to help dropouts and other struggling students find their zone of genius. She helps them boost their confidence with workshops, 1:1 counselling, and group coaching. She is also building a professional roster of like-minded people to help her help struggling students fly the nest and on to success.  It’s a mighty task and Lynn has learned to ask for help the hard way. 
She is proud of her rural roots. Lynn knows for sure that you can take a girl out of the country, but you can’t take the country out of the girl.
And she also knows that sometimes our personal trail takes us where we weren’t expected to go.
She challenges all of us to enter that huge unknown world of possibility. 
So, take her advice no matter who you are and where you are at in life.  Surprise yourself. 
 
How to connect with Lynn:
 
Website: <a href="http://www.MyVoiceCounts2.com" rel="nofollow">www.MyVoiceCounts2.com</a>
LinkedIn: <a href="http://linkedin.com/in/lynnteatro" rel="nofollow">http://linkedin.com/in/lynnteatro</a>
Facebook: <a href="https://www.facebook.com/MyVoiceCounts2" rel="nofollow">https://www.facebook.com/MyVoiceCounts2</a> I broadcast my Facebook Live My Voice Counts, too: the parents' edition from this page 
Calendar link for promotion: <a href="https://calendly.com/lynn-teatro/20" rel="nofollow">https://calendly.com/lynn-teatro/20</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, Hi, and welcome once again to unstoppable mindset. Today we get to interview Lynn Teatro. And I'm not going to tell you a lot about her. She's got an incredible story. We'll have to ask her about her nickname when she was in high school the second time around, but she has had a wide variety of experiences. And I think that we're going to find just how unstoppable she is. We'll see. Anyway, Lynn, welcome to unstoppable mindset. How are you? I'm great, Michael, how are you? Doing? Well. Good. Well tell me. Well, you're welcome one. Thank you very much for being here. Lynn is another one of our victims who came from podapalooza. You all have heard about that before. We had another pot of Palooza event last month in June. And by the way, if anyone is interested, there will be another one coming up on October 19. And if you want information about that, please reach out to me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. And I'll get you all the information as soon as I have links. We'll put those up as well. But anyway, here we are with Lynn and you'll have to tell us all about why you were involved in podapalooza as we go through this, so let's not forget to ask you that. But I'd like to start by you telling us just a little bit about you growing up and all that sort of stuff.
 
<strong>Lynn Teatro ** 02:40
Well, I was born in Peterborough, which is the place I'm living right now. And my dad was worked in a grocery store and my great ANP company and my mom was a homemaker and I had a brother born right after me and then another brother born the year later, and that was the time that my dad became ill with heart problems. And he was nursed at home and he died just before his 20/25 birthday. 25 seems to be a rough year for the men in my family. My older brother Dale had a diving accident just before his 24th birthday and broke his neck and he was a fully disabled quadriplegic for 19 years. And my other brother kept attractor over on himself and the throttle went up into his leg and barely missed the femoral artery. So he was luckier than what Dale was, and I had a sister that was okay, go ahead.
 
</strong>Michael Hingson ** 03:35
I was just gonna say, now tell us about the women in the family.
 
<strong>Lynn Teatro ** 03:39
Yes. My mom found it very difficult to cope and mental health issues run in my family. So she had a long period of depression after my father died. And my teenage uncle came and looked after us for a while. And after we moved to Cannington, about four or five months, it's just a small village where my grandparents were close to. And we lived in a small town and I asked my mom for pink car when I was five. And she actually brought home a pink car. It was called buckskin Brown, but I was actually pinks. I was very, very pleased and the people in town got to know us because I have red hair and my brothers have been bright orange hair actually. We had a blonde German Shepherd shepherd that rode around in the trunk of the car with the lid up. And then it was a pink car. So when we drove down the street, people got to know us very quickly. They knew who you were. Yeah. So my mum ended up marrying about four years after my dad died and they had an incident and she was born with hydrocephalus. And for anybody who doesn't know what Hydrocephalus is, it's water on the brain. And we all have water on our brains. It goes around the brain to push up against the skull and it also goes down to up and down the spinal cord to keep it lubricated. And there was a blockage somewhere in that system that caused the fluid to build up around her brain before she was even born. So yeah, she was born prematurely. But it wasn't soon enough to help her from becoming profoundly developmentally, developmentally delayed. And, yeah, I looked it up in the in YouTube or not YouTube on the internet the other day, my sister required $100 worth of medication to control her seizures. And that's worth almost $800 Canadian, which is a lot of money, and my parents were paying for the farm. And they ended up having to my mom ended up having to go to work. And when she was at work, I was 12 years old, and I was responsible for profoundly, you know, high risk kids for two and a half years of my life when I was home on weekends and holidays, and that kind of thing. So I learned a lot about parenting, but not real parenting because Carrie was very much like a, an infant. She, like our like a doll. She was a living doll. She needed to be fed, she needed to be changed. But she never got that second reflex. She never cried, never laughed. The only real human response we got from her was when we were around. Like if it was just family, she would be awake more times than if we had strangers in the house with the exception of my aunt and uncle and their six kids. She seemed to have accepted them as family to and was quite used to them. So yeah, and yeah, and then yeah, so that that is where the women, women kind of lost it.
 
</strong>Michael Hingson ** 06:41
So everyone in the family definitely had some challenges. How long did Carrie live? I know that she no longer does.
 
<strong>Lynn Teatro ** 06:49
Yeah, she was two and a half years old. Two and a half. Yeah, yeah.
 
</strong>Michael Hingson ** 06:54
Well, you're still here.
 
<strong>Lynn Teatro ** 06:55
I'm still here.
 
</strong>Michael Hingson ** 06:57
That's a good thing. It is. It is. So tell me about as you were growing up you in school and so on?
 
<strong>Lynn Teatro ** 07:04
Well, in school, I did. Okay. I was one of those that was able to get marks without working very hard for them. And but as I got older, my marks started slipping, I started losing my confidence and developed anxiety around public speaking. And I was raised to be a farmer's wife and the mother of farm children. So I went to grade 13, which was popular, you know, was in in place in Ontario at that time.
 
</strong>Michael Hingson ** 07:36
Now, what is grade 13? Grade 13
 
<strong>Lynn Teatro ** 07:38
was the final program for going into university. So if you were on the university track, you took grade 13. Well, I just decided to take group three team because otherwise I wouldn't have anything to do. And then I got engaged in the middle of my grade 13 and was married two weeks out of high school. And technically I didn't graduate from grade 13 Because I failed physics.
 
</strong>Michael Hingson ** 08:05
Physics isn't that hard? Having my master's in physics, I had to say that anyway, go yeah, yes. I'm just defending the honor of science anyway, going well,
 
<strong>Lynn Teatro ** 08:17
and you know, I'm very interested in science. It's just that that was the one that I had, I had to work out a little bit. And, you know, I had a boyfriend. I was working at the house for doing chores and things. So you know, doing homework was just not one of my priorities.
 
</strong>Michael Hingson ** 08:32
So you got married two weeks out of high school,
 
<strong>Lynn Teatro ** 08:35
two weeks I've taught in school. And then two years later, I had my first daughter. And two years after that, I had the second my second daughter. And even though I was living the life that my parents wanted me to have, my husband wasn't a farmer, he was a mechanic. So still working with his hands within got dirty. So that was an honorable profession as far as my family was concerned. But I wasn't happy. I was not happy and my marriage deteriorated. Actually, I had applied to college and was accepted. And the day I was supposed to go down and register. Alright, the night before I was supposed to be down on a register. My husband and I had we argued all night because I was adamant that I was going and he said that we didn't have the money even though I had worked hard to to claim that money. But it was it was irrelevant, because my stepfather came up and said that my brothers had an accident and had broken his neck. So the family made a pledge that they would there would be somebody with my brother every day that he was in the hospital in Toronto. So every day one person, at least one person would drive down and spend the day with him. And I don't regret that at all. It was it was a rough time for him. But once he got moved back to our community and he ended up living in the hospital for most of those 19 years, but after he got back to the community I figured that, you know, that wasn't required. It was just you know back to, to being brother sister. And that's when I applied to university. And my marriage had broken up by that time too. And actually, before I applied to university, I decided I was going back to high school, I just on a whim, drove into the laneway of the high school that I went to earlier, and asked how I got into university. And they sent me to the guidance counselor, and he said, Oh, we're doing this semester system now. You can start, you can start high school tomorrow, upgrade your third grade 13 and apply as a graduate. So I did that. And that's where I got the nickname The secret was special. And it was really funny. Funny, because that was one of the outside ones the first time in high school. But I was one of the cool chicks in the in the second time around.
 
</strong>Michael Hingson ** 10:49
Well, how did you get this name Seagram special?
 
<strong>Lynn Teatro ** 10:52
Pierre Burton, one of our here's a host historian and an announcer with CBC had written about a book called The Bronfman dynasty dynasty. And when America had the prohibition against alcohol on the Bronfman, were doing Run, run, running down to the states, and making a small fortune and they are millionaires and the Bronfman dynasty continues, and they continue to make alcohol. And their alcohol is called Seagrams. And there's a special one that's always put in a crown, and it's called the Seagram special. So that's where I got my nickname.
 
</strong>Michael Hingson ** 11:27
There you are. Yeah. And cgroups is very visible down here in the United States today. Yes. So you finish grade 13, I got
 
<strong>Lynn Teatro ** 11:36
to finish grade 13. And then went to move to Peterborough and went to university. And I did a few things, right. I selected my courses. So that I was, I would be out the door when my daughters went to just go grab the bus for school, and I would be at home when they got back from school. I
 
</strong>Michael Hingson ** 11:59
before we go further. So you passed physics in grade 13?
 
<strong>Lynn Teatro ** 12:02
I didn't take physics. I did a math course. Okay. And I did well, the teacher said afterwards, when she heard that I was coming into the class that she thought that she would have to spend a lot of time with me, because textbooks had changed in that 12 years. Yeah. When I was in grade 13, the first time around calculators, calculators had just become affordable. And we weren't allowed to use them in doing our homework and doing exams and things. When I came back, the textbooks were written to be used with calculators. So there was a bit of an adjustment to make. But I did fairly well, I got 73 wasn't as good as the young woman behind me. She happened to be the, the daughter of the teacher that taught me the first time around in math. And she got 100 She graduated with 105%.
 
</strong>Michael Hingson ** 12:52
How did textbooks change? To accommodate calculators and so on? So what was different?
 
<strong>Lynn Teatro ** 12:59
I think that they, it wasn't that you it was the process that they wanted you to go through to go through the process and get the right answer. So rather than doing the, you know, the adding and subtracting and the multiplying, they acknowledged that calculators existed and they could be a good tool.
 
</strong>Michael Hingson ** 13:16
So what did they make you do instead of doing a lot of calculations to show that you knew what you were doing? Well,
 
<strong>Lynn Teatro ** 13:23
we still had to do the calculations, we still had to break it down. But it wasn't we didn't, we didn't have to do the math. Mentally. We didn't do figure them out each thought it was, you know, complicated formulas.
 
</strong>Michael Hingson ** 13:34
And was. Yeah, and what I'm really getting to is, of course, what it's really all about, is it isn't just enough to get the right numbers. But if you're dealing with units and other things, you have to prove that the units and the other aspects of the exercise all come out as well. So it becomes more than just numbers. And that's of course the real issue. And that's true in physics as well, to the unit's come out, it isn't just getting a number.
 
<strong>Lynn Teatro ** 14:04
No, it's the process. It's the process and the results
 
</strong>Michael Hingson ** 14:08
and showing that you know that process Exactly. Let's say you passed and you went into college and what did you study as major or did you
 
<strong>Lynn Teatro ** 14:16
have my major was was psychology, and I took all the requisites so that I get couldn't get my degree as a science, in science rather than arts. My backups were sociology and English. Always loved to read. So that was a good course for me. But at the end of the first year, I decided that I'm on a roll and applied to go to summer school. So I took two courses in the summer. And then I kind of looked at my year again and took six courses are the equivalent of six courses in the winter, two more in the summer and I ended up completing my undergrad degree in two years instead of the three year program. Wow. Which was really lucky. Like it was it was instinct that I did it. It wasn't thought out thoroughly. It was instinct. And that summer or that fall, my son was born because I was kind of a fiancee at that time. And the day my son was born, my beloved grandma Teatro had a stroke. And she didn't even know that the first redhead in the Family Grant great grandchild had in the family had been born. Because when my daughters are born, and I phoned her, I said, she she'd always tell them what it was a girl and healthy. She does actually have red hair, because my grandmother had red hair, and my other grandmother had had red hair. So yeah, she missed it on that. And it was, it was a really tough year, and I got married out here to fall.
 
</strong>Michael Hingson ** 15:48
How old were your daughters? At that time? My daughters were 10 and 12. Okay, so you did graduate at least high school before they?
 
<strong>Lynn Teatro ** 15:56
Yeah. Yeah. and got my degree and got my Honours Degree in the next two years, and spent most of my working life in the social services.
 
</strong>Michael Hingson ** 16:09
So did you did you get a master's degree or just?
 
<strong>Lynn Teatro ** 16:12
No, I didn't get anxious. Just a bachelor's honours, but it's just a bachelor's. In retrospect, I should have gone on. But
 
</strong>Michael Hingson ** 16:23
yeah, only so many hours in the day.
 
<strong>Lynn Teatro ** 16:26
Well, and I was the first person in my mom's family, my father's family and my stepfather's family to graduate from high school, let alone go on to post secondary school education. So that was that was huge.
 
</strong>Michael Hingson ** 16:40
Well, given the background from what your family or your family's expectations were, how did they take you go into college? And how were they when you graduated?
 
<strong>Lynn Teatro ** 16:51
Oh, when I was in high school, my sister in law had a tubal pregnancy. And she had one daughter at home, and my mom phoned up to insist that I participate in helping with my sister in law, and I said, I'm in school. And her immediate response is, Oh, you want to be you want to have a career, and it was really dripping with sarcasm. So that was pretty much sums up the support that I was getting from my family about later, still not, you know, it's still not the acceptance that I would have liked. And they did attend my graduation. But they were more impressed with Peters AUSkey, who was a well known radio announcer here in Canada, that he was the getting the honorary degree and doing the keynote speech at my graduation then, than the fact that you know, I was the first person in the family to graduate high school,
 
</strong>Michael Hingson ** 17:47
let alone University. Now how old are your daughters? Now?
 
<strong>Lynn Teatro ** 17:50
My daughters are 48 and
 
</strong>Michael Hingson ** 17:54</p>
<ol>
<li>And they went to college, or did they? My
 
<strong>Lynn Teatro ** 17:59
younger daughter just finished. She just graduated from university this year. She got married fairly young. She tried college and ended up dropping out and got married and no, got had two kids. And then she got married, and ended up leaving that marriage and moving to Peterborough, and going to university. And she's studying psychology, too. And I'm urging her to go on to get her Master's.
 
</strong>Michael Hingson ** 18:23
Good for her and good for you. It usually will help some,
 
<strong>Lynn Teatro ** 18:27
huh? Well, I think that's a degree now is the same thing as what a diploma was when we were young. That's the starting out that says if you don't have a degree, we're just going to put your resume aside because there's other people that may be more qualified. So it's easy weeding, weeding them out. My other daughter didn't do that route. She's, she's was on she's on the edge of genius like her. Her IQ is around 129. And she chose to go someplace where she could learn and, and earn at the same time. So she got really good at helping computer companies make educational systems and then translating them into French because my children were all bilingual. So they came out of high school fully fluent in French.
 
</strong>Michael Hingson ** 19:23
You're close enough to Quebec. That makes sense. Well,
 
<strong>Lynn Teatro ** 19:27
French is our our other official or other official language, right. And when my daughter was young, one of her best friends had decided to go to to French immersion because French immersion had just been developed them. And since her dad worked in the town that the French immersion was being offered. We agreed to let her go and she was she missed the kindergarten portion. So her and Lindsay her her good friends had to sort of start a little bit behind there. peers in that class, but they very quickly caught up. And then my younger daughter just went along with them.
 
</strong>Michael Hingson ** 20:06
So you graduated from college? And then what did you start to do?
 
<strong>Lynn Teatro ** 20:11
I went into I started with an outreach center in the middle of low income housing project. And we served two projects, we did, and I was in part of the health care team. So I worked with the children around health and food and exercise and that kind of thing. And then in conjunction with a woman who taught mothers mostly about health and food, we would you charge a small fee and and teach them how to use fires for shopping so that they could get the best value for their dollar and try to avoid buying at the end of the month when everybody got their money, because that's when the flyers had less nutritious food. And then once once they decided to close the shelter, or the the Outreach Center, I started working in women's shelters, and did that for many years. But I also got a contract at a medium security prison here in Ontario, and work with sex, sex offenders. I did a stint with the CAS the Children's Aid Society and in schools. So my my career was very, very varied. And but like my daughter, I would get, yeah, I needed to to learn. It wasn't just about getting the money I had to learn. That was one of my the way I operate in the world. That's not learning. It's not enough fun. For me.
 
</strong>Michael Hingson ** 21:33
That's pretty obvious from the way you, you tend to behave. And from all the things that I'm hearing. And going back to your college experience, as I recall, you finishing in two years was something that cause some angst with your advisor. And so
 
<strong>Lynn Teatro ** 21:51
yes, yes, I had my final meeting with my, my professor who was my teacher's advisor. And she said, you know, where are you going from here? And I says, Well, I graduate, and she says, Well, how can you do that? And I told her how? And she says, Well, you're not allowed to do that. And I said, Well, I just had my last class last week, it's a little late to tell me now.
 
</strong>Michael Hingson ** 22:15
Did she ever decided that was really okay?
 
<strong>Lynn Teatro ** 22:18
I never had contact with her after that.
 
</strong>Michael Hingson ** 22:22
Don't you love it when people have these rules, fixed or otherwise are real or otherwise, and they have to go by them. And when you come along and you do something different? They just tell you, it can't be done? Well, it's too late. It's already done.
 
<strong>Lynn Teatro ** 22:37
Yes, I think that people filter experiences to their own abilities, rather than looking at the abilities of the person sitting in front of them. And sometimes, yeah, not nobody, nobody fits those little cubes that they want to push through students through. Some of them need to take time. Some of them aren't on the fast track. Some of them are great in the sciences, some of them are great, they're great in the humanities, what you do, and how they tackle that is very different. There's been a lot of research on cognitive learning, or cognitive intelligence, which is the way you choose to operate in the world, how you choose to solve problems. And then we've got the IQ. And then there's the emotional quotient. And then there's the personality theory. And so when you start looking at all those pieces, and although none of them are absolutely perfect bang on, they do give us a place to start and looking at those aspects. And when you look at these, like 716 different personalities, and there's 1212 pairs or modus operandi is in the Colby system. They haven't really defined for emotional intelligence. And then of course, for general intelligence, we've got the good old IQ. So when you know that people don't fit into that, there's so many options and you start figuring out in probability theory, you get to appreciate that people are really unique, and how they look at the world and how they act in the world can be very different from yours. So they're going to do differently.
 
</strong>Michael Hingson ** 24:17
How do we get people to start to understand that each of us has gifts, we don't all have the same gifts, and that's okay. Yeah. How do we get people to start to think more about that that's a reasonable premise to have. Well, certainly
 
<strong>Lynn Teatro ** 24:34
advocating within the the Council for persons with disabilities, I'm on the board of directors there and helping people understand that people can live rich full lives, and have a disability, and also comparing and being. I'm very vocal about how I act in the world now that I know how I act in the world. And I'm one of those that you know, I make a decision and it's zoom. Let's get into it. And so I'm an instigator. I think I take initiative fairly quickly. But I'm also a researcher. The follow through part, the follow through part, completing things is not my forte. Since grade one, my report card said, Lin does not complete her homework. And even in university, I was sliding, resurrect projects and essays under the professor's door date, the next morning, rather than on the day it was, it was expected. I'm getting better at that challenging kid, a challenging kid. And I think that's another thing too, is that a lot of parents want their kids to behave. But don't realize that the things that drive the parents crazy are the things that do them in most they're going to need as adults. I mean, I'm, I'm was stubborn. My mom tried to teach me with the hairbrush, the flyswatter on my there, but with her bare hands to get, you know, I wasn't supposed to be stubborn I was supposed to do as I was told. And she didn't beat that out of me. That's still there, I am still stubborn. I choose my battles now. But when I get my toes dug in, I'm there. I'm not budging. Unless you give me a really good reason to. I wasn't one of those kids that that took, because I said so as a reason. I'd like to know why.
 
</strong>Michael Hingson ** 26:34
We you have obviously pushed the envelope in a lot of ways. And there isn't anything wrong with that. There's nothing wrong with exploring and doing things differently. If it works, and if it makes sense. At the same time, obviously, you need to sort of analyze what's happening and decide whether you really made the right choice, I would assume. And then that's what sort of leads you to continue on whatever path you're on.
 
<strong>Lynn Teatro ** 27:02
So I want to pause right now, working with CPD. And one of the things that we're doing it come fall is talk to people with disabilities, about their lives that are rich and fulfilling. Despite their disability. I worked with a young woman a couple of years ago, in, in teaching her public speaking. And she went on to university and because she was visually impaired, she got so many people telling Well, it's going to take take longer, don't be hard on yourself. And she just graduated this year, she and she got Miss personality and couple of other distinguished awards. So she she went through with flying colors, like there was just no holding her back. And I was just upset with people who try to you know, they thought they were doing or good by saying you know, don't, don't set your expectations too high. But mi. And they you know, if you only make it to the seventh rung on the ladder, you aim for the fifth one, you're still up there. They're still up there. It's a success.
 
</strong>Michael Hingson ** 28:23
And then you can decide if you want to try to go for the eighth run more than that's run. Yep. Well, how did you get back into being comfortable with public speaking, you said earlier that you were not very comfortable speaking publicly. How did you fix that?
 
<strong>Lynn Teatro ** 28:36
Oh, when I left my sexist at my second husband, he was very abusive and controlling. And when he threatened to punch my daughter, my 13 year old daughter, shoved up against the kitchen counter and had his fist raised and was, you know, the angry red face? And I said, Nope, that's enough. So I made plans for them to move out. And so when I left him, I joined Toastmasters shortly after we moved and the first speech I did with Toastmasters was I was hiding behind the lectern. And I had it all written out and I read it word for word. And two years later, I was doing impromptu speaking contests and there's a trophy in Toronto with my name on it for impromptu speaking. So I went up the four levels for for table topics. And I'm quite proud of that
 
</strong>Michael Hingson ** 29:24
reaction. What kind of reaction did you get to that first speech since you were reading it all? What? What sorts of things did they say to you?
 
<strong>Lynn Teatro ** 29:31
Well, Toastmasters is a very supportive environment. Yeah, they that first speech is just tell us about yourself. And you know, with my colorful past, I didn't want to do a dump on you know, my life's been rough. So it took me a long time to figure out exactly what I would talk about. And but they were very supportive and talked about the things that were good and I'm a good writer, so I had had good language in my speech. And they pointed out a few other things that I did. But at least, you know, they got me out there and trying. And so the next speech was a little errand easier. And the next one after that was easier and and now I have to go back and learn how to prepare a speech properly rather than winging it. Most of the time,
 
</strong>Michael Hingson ** 30:17
I have found that I do a lot better at speaking, when I'm not reading a prepared speech, as such, oh, notes are one thing, having an outline is one thing. But reading a prepared speech. When I first started, people told me, that's what I needed to do. And I did it once. And one of the things that I always have done is to record my speeches, because I want to listen to how I sound. And I do that with these podcasts as well, because I want to look for habits that I need to break and so on. I think that I analyze myself pretty well, as well as listening to what others say. But I think that I have enough experience that I do get to do great analysis, I don't want to say I'm my own worst critic, because I don't think that that's really accurate. you're analyzing and looking for what's good and what's not. And it doesn't need to be a criticism. But anyway, I listened to that speech that I read, and I went, Oh, my gosh, this guy sounds horrible. And it was, it's, it doesn't sound the same. So I have learned to give speeches without reading it and writing everything down. And there have been times that that's actually been extremely invaluable, as you say, doing extemporaneous or impromptu speeches or prepared speeches, where you're still delivering something where you're talking with the audience, if you well, as opposed to reading it, so that you're making eye contact and communicating because that way, you are much more directly connected with your audience.
 
<strong>Lynn Teatro ** 31:59
And I hope you get to use your hands. I'm a person who uses my hands a lot when I'm talking. So if I'm holding a paper, I don't get the same. I don't deliver the same energy.
 
</strong>Michael Hingson ** 32:09
Yeah, I don't use my hands a lot. I recognize that I work on it some. But I do tend to want to make sure that I am communicating. And oftentimes will say things to get audience reactions. And I know when I'm connecting to an audience based on how they react to different things that I might say, and that's good, because I really want the audience to be engaged. I'm I'm a firm believer, and you don't talk to an audience. You talk with an audience.
 
<strong>Lynn Teatro ** 32:40
Yes, it's a it's a conversation. And even though there's not a lot of words coming from the audience, you still can get responses from them by asking questions and making them laugh. Get your responses that way,
 
</strong>Michael Hingson ** 32:55
among other things. Yeah, absolutely. So you went off and you learn to speak publicly, which is really cool. And I'm sure that that helped in raising your children. Yeah. Because you became more confident?
 
<strong>Lynn Teatro ** 33:10
Yes. Public speaking ability is certainly, certainly connected to confidence. And when you have confidence, you're gonna be able to public speak without a lot of prompting. And if you have, if you're not comfortable public speaking, then you're not always confident either. So there's a direct relationship between the two of them.
 
</strong>Michael Hingson ** 33:32
Right. Now, again, what's the organization that you're working with now that deals with disabilities?
 
<strong>Lynn Teatro ** 33:38
It's called the Council for persons with disabilities. I'm on the board of directors. We did actually, I was on a on a little cruise today on our little lake here in Peterborough. And we went up part of the Trent Severn waterway, and we'd have lunch before and we had about six people in wheelchairs and about seven people who are visually impaired, and we had friends and we had a blast.
 
</strong>Michael Hingson ** 34:03
Yeah, and I liked and I gotta say, I liked the way you say vision impaired because visually, it doesn't really matter whether you're blind or sighted, you're you're not visually different, but visually impaired or low vision is a lot more accurate. I think that low vision is probably even a more accurate thing. When you talk to people who are deaf. They like deaf or hard of hearing, they don't really like even hearing impaired. So blind and low vision. And the reality is it's all part of the same thing. And it gets back to what we talked about before, which is recognizing that everyone has gifts. Mm hmm. How did you get connected with CPD at the
 
<strong>Lynn Teatro ** 34:42
Chamber of Commerce? Oh, actually, yeah, actually. Yeah, it was the Chamber of Commerce because Jason who is the heart and soul of CPD, came to business meetings that I attended. And he invited me to participate. The only people who can participate in CPD has to have lived experience with disability. So if you're completely able bodied, then you can't join. Unless, unless you would like me, you've had somebody in your family that's been disabled.
 
</strong>Michael Hingson ** 35:13
And I love to have fun saying the reality is whether people like it or not every sighted person has a disability because you're light dependent. You don't do well on the dark. But we cover that with technology. It doesn't change the reality, though, that you still have the disability. But that's okay.
 
<strong>Lynn Teatro ** 35:29
Yeah, yeah, we're just we're just people, people with different skills and abilities, different weaknesses, and superpowers were just made different. And I love differences. I think the world doesn't want to have me in it. I think they're very happy that there's just one of me.
 
</strong>Michael Hingson ** 35:49
Yeah. And there's one of each of us. And it's important that we look at that and recognize that. So are you still working in, in a job somewhere or what?
 
<strong>Lynn Teatro ** 36:00
Actually, my mom passed away last year at the age of 88. And given that our family doesn't tend to live long. I think, well, I thought this is this is this is something to aspire to, my mum was going to be 88 or was 88 when she died? And I decided, Okay, I've got 22 years, what am I going to do with those 22 years. So I'm developing a program for dropout students, I was appalled when I was University. I, I knew what it was like for me to get there. So when I heard that there was a 30% dropout rate. for first year students, I was appalled. So I decided that I'm going to do something about that. So I've developed a program to help build confidence. It's got some public speaking elements, but it's also about getting to know yourself better to find those superpowers. We all know our weaknesses, because we've been told what our weaknesses are, yeah, whether they're real or not, whether they're real or not. And some sometimes the weaknesses aren't really weaknesses, it's just people present our superpowers because it doesn't fit for them, like my stubbornness. So yeah, to help them learn to understand themselves better. So that's what I'm doing right now. And I'm also doing a program called My voice counts to for focusing on adults. And I have people who come in, and the nine broad areas that I've identified as where students can become, become, start to struggle, the nine different reasons. So I've inviting people who have experienced in those nine different reasons and doing interviews with them, and they're sort of semi educational. And if somebody comes to me with a problem, I want to be able to send them to it, because I know that I'm working on the confidentiality and or confidence, confidence and and class engagement part.
 
</strong>Michael Hingson ** 37:50
How do you? How did you transition to that from what you were doing before?
 
<strong>Lynn Teatro ** 37:55
Um, well, my background in public speaking certainly helps. But again, I like to learn so taking my learning and putting it to practical use on my own. My own way, is is mine Urbana. I like to I like to be independent. So yeah, it was it was an easy transition is, well, not an easy one. It's doing it is easy, but making it profitable. And getting the word out there is a bit of a challenge.
 
</strong>Michael Hingson ** 38:26
Is it basically now your own business as opposed to working then for someone else?
 
<strong>Lynn Teatro ** 38:32
Exactly.
 
</strong>Michael Hingson ** 38:35
So when did you leave working for other people to do this full time?
 
<strong>Lynn Teatro ** 38:39
Actually, the partner, my last partner, yes, I've been married three times. My last partner had Crohn's disease. And he wasn't very good at cooking. And so it ended up that I stayed at home and did the domestic stuff. And we renovated the house too. So I helped with that. And I did the meal portion and supported him so that and he was making the better money. So that's how it worked out. For him to retire early because of his illness wasn't the best financial thing and he needed to be out of the house. Anyway. He's a very, very much an extrovert. Uh huh. So yeah, I quit working for social services at that time.
 
</strong>Michael Hingson ** 39:18
How long ago was that?
 
<strong>Lynn Teatro ** 39:20
That was about 15 years ago.
 
</strong>Michael Hingson ** 39:22
Okay. So you left working and stayed at home? When did you when are you still with that partners? He
 
<strong>Lynn Teatro ** 39:32
No, I'm not. No. Unfortunately, see, became a very angry man as his illness progressed, and he was becoming very, very abusive verbally. So I left and moved to Peterborough and what did some contract work I've with Toastmasters. I've helped develop conferences. So I took those skills and did some, some contract work for a couple of agencies here and social services agencies here in town.
 
</strong>Michael Hingson ** 39:59
How long To go to start the business then
 
40:01
was certainly after I moved into Peterborough. So 10 years ago.
 
40:06
Okay. All right. So you've been doing it for a while and becoming successful? Have you written any books or created? I gather, you've created some courses and so on around it. Have you written any books or done anything that's been published yet?
 
<strong>Lynn Teatro ** 40:21
I have been doing a lot of writing. You got a taste of that when you asked for those eight questions. Your vote Yeah,
 
</strong>Michael Hingson ** 40:31
the bio you sent me definitely does sound like three chapters of your autobiography.
 
<strong>Lynn Teatro ** 40:38
So yeah, I'm keeping on to everything I write, sometimes I just need to get it down and let it go. So that I can focus on what really needs to happen. So I'm not throwing that stuff away. I'm keeping it. And it will go into probably two books, one a, an autobiography, and another one about college confidence and what students need to succeed and why we need to support the current generation because our world is in turmoil. We, most of us, who are educated, recognizing is recognized that there is climate change, and it's causing devastating problems around the world. We've got, we've got we've still got war happening, why do we have wars, and then we've got poverty, we've got poverty here. In first world countries, it's the minority, but there's still there are conceptions around mental health, it's still you know, give them a pill and send them home. Yeah, people haven't learned to adopt. So we need well educated, passionate people taking over this world. And the only way we do can do that is for them to know who they are, that they are confident in what they're doing, and that they learn as much as they possibly can so that they can bring their skills and knowledge and superpowers into the next generation.
 
</strong>Michael Hingson ** 41:59
So how does what you do? Work? Exactly? Do you have an office? And do you bring people in? Is it online?
 
<strong>Lynn Teatro ** 42:09
I do I do. I do small group coaching, six to eight participants, because we're dealing with people who are not confidence. And so I want to I want to keep it to small groups, I will I also do one on one coaching. I'm developing some webinars for parents so that they will have some insights as to how to prepare their children for later for, for leaving the nest. And doing and I'm going to be doing my My voice counts too, for students so that I can bring in people who can help them directly. If they feel they need it. Do you
 
</strong>Michael Hingson ** 42:50
do it online or in person online? Do you just work mainly with people near where you are? Or do you have people all over?
 
<strong>Lynn Teatro ** 43:00
I am calling people from all over the place. One of the people that I like to refer people to people to lives in the state, but actually two of them live in the States. The one that I that I send to for parenting advice into how to communicate with your child is a speech language pathologist. And then I've got someone who does the Colby the cognitive assessments to help children under them understand themselves and to help parents understand their students. And she also works within the schools to help teachers understand their students so that they can recognize that no, just because children don't do something, the way that they think it should be done. It doesn't mean it's the wrong way. The important thing is getting it done.
 
</strong>Michael Hingson ** 43:45
Do some of the measuring technologies and systems that we use today, like IQ, for example, do those get in the way,
 
<strong>Lynn Teatro ** 43:54
I wish I'd had my data, I knew what my IQ was. Because, you know, my marks didn't reflect my intelligence. And my intelligence certainly wasn't cultivated. I mean, I think we had about 12 books in our home library, and black and white TV. I remember, when I was five, my grandmother took me through zip cellars in the toy department. And there was all these white dolls. And then there was one black one and I was that shocked me. Because I had never seen a person of color in my whole life didn't know they existed. So that was my first experience with you know, racism, because I was shocked. So I didn't have any experience i The the role models I had in my life for teachers and nurses and farmer's wives and was taught to bake and cook and do all those sorts of things. And that's what I was praised on not my intellect and my ability to write write reports. And so yeah, I wish I'd known They asked,
 
</strong>Michael Hingson ** 45:01
I asked the question, because I've heard from some people, I think we've interviewed a couple people here on the podcast that have said, The problem is that IQ isn't necessarily the best way, or the way we measure intelligence is necessarily the best way to really determine how intelligent a person is, I think
 
<strong>Lynn Teatro ** 45:21
one of the problems with being identified as intelligent is that those who are relying more on their strengths, and don't it's they don't recognize that process. It's not just the intellect, but you have to do the process, you have to start doing the research, you have to compile your papers, and you have to, to be able to spew that you have learned the knowledge and why it's important. So IQ, knowing that you've got good intelligence can get in the way. And there is some research being done that suggests that intelligence is fluid that we can actually build our, on our intelligence, and I'm going to be incorporating that those notions into my group work from now on. So that, yeah, starting to look at that part. And it's keep in the college confidence part. So it's, it's going to be, yeah, get to know yourself, be aware of your weaknesses and fight through them. And you will succeed.
 
</strong>Michael Hingson ** 46:19
Definitely learn what your perceived weaknesses are, and and see what you can do to change them. Yeah, we all have perceived liabilities. And I put it that way, because I think that is really the case, we often talk about what it is we can't do. The question is, how real is it or how much of a perception is it the whole concept of, as I say, in sales turn perceived liabilities into assets, I learned that from the Dale Carnegie sales course, when I first learned to sell back in 1979. The kind of idea of turning those perceived liabilities into assets, whether it's in selling, or just in our mindset, is extremely important. Because most of the time, the things that we think we can't do our our perceptions, and there may very well be things that we can't do a person who happens to be who lives in a wheelchair. And if they're a quadriplegic, they're not going to be able to walk upstairs. Now technology is changing some of that by introducing some mechanisms that can help do that. And that is perfectly okay. But that's still why it's a perceived liability, turn it into an asset, well, I don't want to walk up the stairs, I've got this great technology. And look, it just brings me up the stairs in a very effective way. Isn't that what you want is someone who's open to looking at alternatives to help you in terms of what it is that is going on in your company, or a blind person who applies for a sales job. And it's kind of one of my favorite examples of saying, well, you're blind, you can't really sell. What do you mean, I sell all the time just to be able to get things done and to live in the world? So do you really want to hire somebody who just sells a little bit every day? Or do you want to hire somebody who truly understands that we sell all the time just as a way of life, turning perceived liabilities into assets is something that we really ought to do a lot more of than we do collectively. And individually?
 
<strong>Lynn Teatro ** 48:24
I like to say, I try not to use the word can't I choose to or use the word I choose not to? For because for me that change changes perception. It's like okay, why do I choose not to? Is it just because I don't want to? Or is it because I'd have to work harder to do it. You know, what's, what's my reasoning for choosing not to?
 
</strong>Michael Hingson ** 48:45
I'm a Star Wars and Yoda fan? There is no try do or do not do not? Do or do not? There is no try. And I think that's extremely important to take to heart actually. So it is always a matter of choice. The the can't only is maybe we haven't invented something yet. Or maybe we don't know of what's already been invented. But that's not so much a can't as we don't have what we need yet. But that doesn't mean we can't go create it.
 
<strong>Lynn Teatro ** 49:21
Exactly. And it turns out, you know, rather than immutable facts, it's just we haven't we haven't found a solution yet. It turns it into a problem. Right problems have have solutions.
 
</strong>Michael Hingson ** 49:37
Problems always have solutions. We have to find them. What are some of your biggest successes you feel from what you've been doing then with with your teachings and so on for the past several years.
 
<strong>Lynn Teatro ** 49:52
My biggest success was the young woman who went on to university despite and did well, too. didn't let other people hold her back. She she went through my program,
 
</strong>Michael Hingson ** 50:05
what is she doing today?
 
50:06
She just graduated and it's in a childcare. That's when she got her degree. And so she's now working, working. She's looking for a job right now, just like everybody else. But hopefully now that COVID have over and done with your almost over and done with that. Child care facilities, they'll be open up, and she'll find something that's makes her happy.
 
50:31
It's still exciting that she has progressed so far, and won't hopefully lose any of that spirit will be able to take it to the job.
 
50:40
Well, she won't lose that spirit, as long as I'm in is connected with her
 
50:45
good for you? Well, it is important to get that support system and there's nothing wrong with having a good support system to help one, especially when one gets to feel a little frustrated.
 
51:00
Yeah, and support systems encourage and suggest they don't take over.
 
51:06
Right. It is called support for a reason. And, and having discussions working together. You never know what you're going to create to
 
51:17
Oh, yes, yes. I'm a good brainstorm. But if I've got other people in the room talking again, it's like I can take one other ideas and find offshoots from that and other people can do that too. So, the more people you have involved the the ideas and solutions exponentially rise.
 
51:39
What brought you to attend podapalooza, this last time,
 
<strong>Lynn Teatro ** 51:42
I'm doing my facebook live program. And I thought that a lot of the application ideas, a lot of the things that we would learn for that I can apply to Facebook as easily as I can for PATA Palooza, and also, I'm going to be taking my Facebook Lives and editing them and and probably making a broadcast out of them.
 
</strong>Michael Hingson ** 52:01
Tell us about tell us about the Facebook Live program.
 
<strong>Lynn Teatro ** 52:05
It's it's being rekindled, I've moved three times in the last seven months. So it kind of got lost in the shuffle there. But it's being rekindled. And I'm inviting people off on who have experience in and helping students thrive. In the end the various areas that I that the nine areas. You know, life skills is huge. Being independent and surviving is huge financing. Money control is huge, good stuff. Exercise, one of the things that I did right was get into the swimming pool once a day and do 100 likes. So I went into the campus during the day spent the whole day there did my work. But my noon hour was spent in the pool doing 100 lengths, and I totally avoided the freshman 15 pound gain and and exercise is so good for the for the body and mind. And it's also an opportunity for my mind to shut down and sort of do a meditation, a swimming, counting meditation, right? And swimming isn't everybody's, but you've got to have something that just gets you out of that. That homework studying overwhelms mode.
 
</strong>Michael Hingson ** 53:22
I enjoy even doing just home chores around here, whether it's doing the washing, which is easier for me to do doing a lot of the cooking, which has become easier for me to do and harder for Karen to do and so on. Because I can do those without having to concentrate and apply a lot of mental pressure. So I can, as you say, relax and meditate or listen to a book or read a book and do other things to take my mind off what normally goes on during the day. And that is so helpful to do. We don't spend enough time just cutting back our mental activity and thinking about what's going on, or at the end of the day doing self analysis to really let ourselves think about what happened that day. And how did it all go? And what can I learn from it really is something that we need to do more of,
 
<strong>Lynn Teatro ** 54:15
and count our successes for the day. Yeah, we all say most of us look at what what didn't get done, or instead of what did I get done. Because sometimes the reasons why you didn't get something done was because something else came up and you did a really good job of supporting a friend or, or taking out a client that really needed you or however it worked. So you have to count those successes.
 
</strong>Michael Hingson ** 54:38
The other part about it is though, that even if you have something that you didn't do well that day, going back and looking at it and saying what could I have done better about this? Because we focus so much on the failure that we don't look about what we don't look at what we did learn or what we could learn until we analyze it and that's why I am a major proponent of analyze at the end of the day, and do self analysis of all aspects of your day. Because it really does make a big difference. Well, anyway. So does your Facebook Live program have a name?
 
55:16
It's called My voice counts to the parents edition. And it's on my Facebook page page called My voice counts too
 
<strong>Michael Hingson ** 55:23
too as in too?
 
</strong>Lynn Teatro ** 55:26
the page is called to Oh, yeah, my hashtag is hashtag MVC. And the number two,
 
<strong>Michael Hingson ** 55:33
the number two. Well, that's, that leads me to my next question, which is if people would like to reach out to you and learn more about you and all that, how do they do that?
 
</strong>Lynn Teatro ** 55:44
Well, they can find me on Facebook. I think there's about five of us. But if I'm the one with red hair, probably not too many Lynne teatros with red hair, and I'm based in Peterborough. And yeah, I think can find me on Facebook. You can also email me at Lynn.teatro@gmail.com.
 
<strong>Michael Hingson ** 56:04
Can you spell that please?
 
</strong>Lynn Teatro ** 56:05
It's l y n n dot? T isn't Tom? E an echo A is an alpha T is and Tom, R and Romeo. O, as an Oscar at@gmail.com <a href="http://gmail.com" rel="nofollow">gmail.com</a> again.
 
<strong>Michael Hingson ** 56:19
Okay. So if people are interested in your question, other ways, or other things that you want people to be able to have in the way of accessing you.
 
</strong>Lynn Teatro ** 56:28
My website isn't up yet. I'm having glitches with glitches with the male. So otherwise, I'd be talking about that. But when it is up, it's my voice.counts two with the number <a href="http://two.com" rel="nofollow">two.com</a>. And Lynn at, My voice counts to the number <a href="http://two.com" rel="nofollow">two.com</a>. But give me a,
 
<strong>Michael Hingson ** 56:46
we, if we can help you make it accessible, we'd love to explore that. And you probably have some familiarity with that. But with accessibe, we can probably make that a lot easier and a lot less expensive to
 
</strong>Lynn Teatro ** 56:57
that's certainly something that I want it to be is accessible. My I'm pretty good with technology. But I'm finding that I'm getting bogged down in it right now. And and I'm sort of setting it aside for pursuits that that come a little bit easier to me.
 
<strong>Michael Hingson ** 57:13
There are still only so many hours in the day. Yep, I want to thank you again for being here. I want to definitely, in the future, hear more about how things are going as you get everything up and running your website and so on. And if there is any way that we can be supportive that I'd like to do that. I know you asked me about being on the Facebook Live program, and I am looking forward to that when you're ready to do that.
 
</strong>Lynn Teatro ** 57:40
Well, I talked you up today at the CPD adventure and people know you few of them have read your book and are quite excited to know that you're going to be on
 
<strong>Michael Hingson ** 57:51
well in a way that we can help them be supportive, whether it's through that program or whatever, let me know. And I hope that you'll tell them all about unstoppable mindset, they can listen to it. And of course, when yours comes up, that'll motivate them more but if they'd like to go listen to it now, as most people here know, you can find it wherever you can find podcasts and they can also visit Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Michael Hanson has m i c h a e l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. But it's available wherever podcasts are, which is really cool. So they can binge listen. As of today. Actually, no tomorrow, it'll be 43 episodes that are up. So we're really excited and we really appreciate you being on today. And again, just if people would like to reach out to me, I'd love to hear from you. We want to know what you think. Please feel free to email me Michaelhi, m i c h a e l h i  at accessibe a c c e s s i b <a href="http://e.com" rel="nofollow">e.com</a>. Let us know your thoughts and please give us a five star rating give Lynn a five star rating for being on the podcast and being very unstoppable. And her stubbornness and everything else. But we really do want to thank you for being here again.
 
</strong>Lynn Teatro ** 59:12
Well, thank you so much, Michael.
 
<strong>Lynn Teatro ** 59:14
It's an honor. deines.
 
</strong>Michael Hingson ** 59:15
Great.
 
<strong>Michael Hingson ** 59:17
It's been fun. Well, we'll have to do some more of it. Right. That sounds like an excellent plan. Yeah. And I'm sure you have other people that maybe we should be talking with as well. Don't hesitate to have them reach out. We'd love to chat with other people. So I've
 
</strong>Lynn Teatro ** 59:30
got a couple of in mind. I've a friend of mine as a blind artist, blind visual artist. And then there's there's Jason King who's just Yeah, love them to bits. He's just the Miracle Worker fruit and the heart and soul of CPD. He just knows I love to
 
<strong>Michael Hingson ** 59:48
meet him. Yeah. Well, we'd love to meet him and have a chance to chat as well. Well, thank you again. And we hope that you and everyone else will join us again next week for another episode of unstoppable mindset. Again thanks very much,
 
</strong>Lynn Teatro ** 1:00:03
Thanks Michael.
 
**Michael Hingson ** 1:00:09
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</li>
</ol>]]></description>
<itunes:title>Unstoppable Seagrams Special with Lynn Teatro</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/48e435ae-3e36-4f5c-9c0a-5e2d9ddb03b9.mp3?source=rss&amp;ext=asset.mp3" length="38829672" type="audio/mpeg" />
<itunes:episode>79</itunes:episode>
</item>
<item><title>Episode 78 – Unstoppable Career Transformation Expert with Tony Pisanelli</title>
<guid isPermaLink="false">https://pinecast.com/guid/630ed748-1888-4f18-9530-c748a00c2b3b</guid>
<pubDate>Fri, 25 Nov 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:16:35</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c87c1c59-ec79-4d9d-b4e1-e75102bdf10f/UM078-Tony_Pisanelli-Coverart.jpg" />
<description><![CDATA[<p>It is ok to step out and do something different with your life and career according to our guest on this episode, Tony Pisanelli. However, the people who are most successful at transforming their careers and lives are those who plan and then make informed decisions about where to go and what to do.
 
Tony tells about his Italian parents who moved while young from Italy to Australia. As he describes it, they mostly just took a leap of faith although they probably did some advanced planning. However, they did not teach Tony about what he calls “informed risk-taking”. You will hear how he figured that out and what he then did with his life.
 
In our episode, Tony will teach us how to make better decisions. He will give us the lessons and a plan to follow that all of us can use to make more informed decisions right from the outset of our careers. He will also describe his six concepts that go into making up an unstoppable mindset. I hope you enjoy listening to Tony as much as I did in interviewing him.
 
 
<strong>About the Guest:</strong>
 
Tony Pisanelli breathes new life into dying careers before they experience a major crisis.
Having spent a lifetime in commerce, Tony Pisanelli finally tore himself free from the corporate world to launch a new career helping other professionals make this difficult transition.
 
He is the creator of the E3 Career Transformation Method, and author of ‘The Phoenix Career Principles’ – a blueprint to finding fulfilment in a rapidly changing world by connecting careers to an inspiring purpose.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:16
Well, hi again, and welcome to unstoppable mindset. Hope you're having a good week. And wherever you are, drive safe if you're driving, but we hope that you enjoy our episode today. Today we are interviewing Tony Pisanelli, who is an individual who came from the corporate world. And eventually is I don't think this is his exact terminology. But he kind of escaped from the corporate world and started his own business and he helps businesses thrive and deal with issues that they may be facing long before they become a crisis. And I'm sure that Tony is going to talk to us a lot about that. But Tony, welcome to unstoppable mindset. How are you?
 
<strong>Tony Pisanelli ** 02:05
Well, thank you, Michael. and, thank you for having me on your show. I appreciate it.
 
</strong>Michael Hingson ** 02:10
Where are you located?
 
<strong>Tony Pisanelli ** 02:12
I'm based in Melbourne, Australia.
 
</strong>Michael Hingson ** 02:15
So do you have any friends who are kangaroos? I have to ask what can I say?
 
<strong>Tony Pisanelli ** 02:21
I don't actually i,
 
</strong>Michael Hingson ** 02:23
i they receive a kangaroo.
 
<strong>Tony Pisanelli ** 02:25
I've actually encountered some on a golf course a few years ago. So you don't know whether they're friendly or not? So yes, to keep your distance?
 
</strong>Michael Hingson ** 02:33
Yes. It's sort of like bear as well. bears more are not friendly. But yeah, some kangaroos I understand can be and some are not friendly. So better to stay away. Exactly. Well, I appreciate you taking part of your morning because it's afternoon here of the previous day. But I really appreciate you taking the time to be with us today. Tell us a little bit about you, maybe your early life and some of the things that kind of got you to where you are,
 
<strong>Tony Pisanelli ** 03:03
I guess I grew up to parents who came out from Italy in the late 1950s. And they came out to create better lives for themselves and their children. And so it involves them leaving behind their loved ones. So which was a really difficult decision for them. And I learned a lot from my parents in terms of the courage it takes to leave the unknown, to leave the unknown behind and step into the greater No. And both my parents really appreciated the value of a good education, something they instilled into me. Because it was something they were deprived off in their childhood, given the finances of their family didn't allow it so it by instilling a strong education focus that led me to gaining accounting qualifications, and going to college getting tertiary qualifications. And it appeared that I had the world at my feet in terms of working for a large corporation earning a good income, working alongside professionals. Yet a few years into my career, I found myself deeply dissatisfied with my work. I found myself doing this boring routine accounting numbers work. And it was it operated on monthly cycles where the first week of the month you were collecting numbers. The second week you would organize and the third week you would analyze them and then you would report on them. And then their cycle repeated and I remember going going for walks at lunchtime, in nearby parks thinking to myself, surely I can't do this for the next 40 years of my life, this is just going to be held. But I thought I was fortunate in working for a large organization that I had opportunities to take my skills and move into more business areas. And that sort of made my working life far more interesting. So I got to experience very early, the depth of job dissatisfied satisfaction that a lot of people go through, and that the outside world don't necessarily understand it. There was really no one I could discuss or talk to about that it was something that I had to navigate of my own. And to the back end of my career, I saw a lot of people, I came to recognize the same element in people, you could see them come to work, bleary eyed, disengaged, disinterested, going through the motions, and then there was a select few people that had a spring in their step, kind of work focused, mission driven individuals. And so just a few who separated themselves from the crowd, and what was it about those individuals that actually made them inspired about coming to work, and I was fortunate to work alongside a young gentleman earlier in my career, who, we did the same accounting work. And here, I was just sore, it is pure, drudgery. And on the other hand, he was just deeply enthusiastic. And I turned to him one day and saying, what is it that makes you so energized, engaged by his work. And the reason was that his work was connected to a greater purpose. He had a vision 10 years out of one day, starting his own financial planning practice. And he saw his day to day work as an apprenticeship to that goal. Whereas for me, and a lot of my other work colleagues coming into work was really just simply an exchange of our time, labor to earn an income. And it doesn't quite, you can only do that for so long. If you're not connected to a higher purpose work can become extremely draining. I, I'm not sure I'm sure it will. I suspect you're familiar with the concept of the great resignation, where a lot of people as a result of the pandemic left their jobs to find something else, Michael. But what a lot of people have discovered is that the great resignation became the great regret. Yes, because they didn't plan it out. They simply move from one job to the next. Those who will be successful are those who stepped in, step out of a job, and into a job that's connected to who they are, their unique core talent, and some sort of purpose that allows them to make a difference in the world.
 
</strong>Michael Hingson ** 08:22
You know, it's interesting, your parents left all that they knew, and stepped out Why did what caused them to do that?
 
<strong>Tony Pisanelli ** 08:30
It was the pain of going without. So they went without an education. They didn't get the clothes that they would have wanted. The toys that a lot of people take for granted. So that became their ignition switch, if you like to search for a better life,
 
</strong>Michael Hingson ** 08:54
did they? Did they do much planning? Or did they just take the leap one day?
 
<strong>Tony Pisanelli ** 09:00
I think that they just put themselves on a boat. And as they came, I think the only planning they did was potentially through letter writing, communicate to others who they've may have known friends who had ventured before them. And ask them, Well, how is it over there? And so if they got positive feedback, that would have reinforced their decision. Obviously, you can leave Italy and come to Australia, if you find that it doesn't work, you can always return.
 
</strong>Michael Hingson ** 09:35
Sure. But still, you want it to work. But as you learned, spending more time and being very deliberate about trying to plan or create a vision adds a lot of value to
 
<strong>Tony Pisanelli ** 09:50
the process. Exactly. And their vision was to have their family in Australia and give them a greater opportunity than they had themselves.
 
</strong>Michael Hingson ** 10:00
See, the only thing they didn't do initially was to maybe think a little bit more about how to do that. But they were able to make it happen. And ultimately, that's what matters. Unfortunately, what they didn't I gather do was to really teach you a lot about that. So you went into the workforce, and didn't yet have that spirit or that plan or that idea of how to create that vision.
 
<strong>Tony Pisanelli ** 10:23
That's true. I mean, to the best of their knowledge, it was about getting a job earning a good salary. And you'd be set they didn't take into account well, hold on, your career needs to be connected to some higher purpose.
 
</strong>Michael Hingson ** 10:40
Well, so you worked in the corporate world, and then recognized, especially when your your colleague told you what his plan was, that had to turn on a light for you.
 
<strong>Tony Pisanelli ** 10:56
Exactly. I had other experiences in the corporate world where, you know, I worked on major initiatives for the company, and then in early 2000, was called into my manager's office. And it was basically put to me whether I would be interested in taking a payout and losing my job. And it came as a complete shock to me to find, here I was one minute was in high demand, because the company needed me to deliver a major project. And once that was delivered, they could easily dispose of you and they wouldn't think twice about how that would impact me as a person and my prevailing life circumstances, Michael. So it was a reality check to say, okay, the company you work for, is really not devoted to you and your career.
 
</strong>Michael Hingson ** 11:52
Yeah. I know, my first job that we talked about, well, the first job was with the National Federation of the Blind, but then I worked for the company in Massachusetts, that was purchased by Xerox. And I didn't know at the time, they really didn't care about my career, I had some suspicions near the end, that they were not going to want to keep me around or other salespeople who are already leaving. So the one thing I did do was, took some courses to learn how to plan to explore job searches and the things that people were looking for, and so on. And some of that I used and some of that I didn't. And then of course, sure enough, I received a letter one day late in June of 1984, saying no longer interested in having you work for us. What I learned much later was that Xerox had bought, the company wasn't interested in any of the people, but rather, the technology that they were purchasing. Some people were kept for a while because they were in the blindness part of the company. The product that I sold when I had to go into sales was the more commercial version. And what Xerox wanted was just that technology and not the salespeople. Now, I've come to believe that it's never a wise decision just to get rid of Salesforce that has a lot of tribal knowledge that you don't. And you think that Well, I don't need it because we're bigger, and we know all the stuff. And that's what corporations often do, which is such a horrible mistake.
 
<strong>Tony Pisanelli ** 13:34
It is so and that was something I saw in my corporate journey, the company, let go of people who had deep knowledge and wide knowledge. And it wasn't until a few months after they left, I came to realize the wheels have started to fall off certain processes and systems and delivery mechanism said hold on, we actually do need people with deep knowledge.
 
</strong>Michael Hingson ** 14:00
Yeah, it's a rude awakening for somebody who doesn't see it coming.
 
<strong>Tony Pisanelli ** 14:04
It is it's a rude awakening. But it's also it became the opportunity for me to say, Okay, I need to take control of my destiny. And like that gentleman said, Okay, well, what am I passionate about? And for me, it was, I really was immersed in the personal development world, and took an interest to coaching and human behavior. And to the back end of my corporate career, I started spontaneously, if you like Michael, just coaching the younger generation, in terms of their growth and development, and also alerting them to the realities of corporate life. And this sort of became the clue I needed to understand what it was that I would do after my corporate career would be coaching mentoring people in terms of their navigating their career journeys, both from a dissatisfaction perspective. Given also securing it beyond one employer to rely on one employment employment situation can be a bit tricky in today's world where we're experiencing rapid development and growth.
 
</strong>Michael Hingson ** 15:15
What was in you? Do you think that helped you take the leap of recognizing that you don't use your lack of excitement about a job as just an excuse, and you just kind of go on, but rather, I can go on and teach I can do other things. What, what do you think is the the thing within you that allowed for that to happen?
 
<strong>Tony Pisanelli ** 15:42
It was, it was really interesting. When I was in the corporate world, Michael, I became a keen observer of people and how they went about managing their career. By virtue, I suspect because of my own initial experience of deep dissatisfaction. And I remember a story of a gentleman who kept a counter on his desk. And each day each day after he finished work for the day, and he wrapped up his briefcase, it clicked over the counter, and he was counting down to the days towards his retirement. So in other words, instead of making these days counts, he was virtually wasting them. And he was a sad and forlorn figure. He brought misery if you like, wherever he went, because he complained. And so that became a really important catalyst for me to say, Do I want to stay here for the entire for my entire working life, becoming that person who based his his life? Or can I use my corporate career as a springboard for something else?
 
</strong>Michael Hingson ** 17:04
There is something to be said for today is the first day of the rest of your life.
 
<strong>Tony Pisanelli ** 17:10
There is and your career question is deeply connected to your life, your life journey. So in the early phase of your career is how do I get a job? How do I advance my career to a shift occurs typically at the mid age point in the 40s? Where, how can I be of service and contribution in the world? Can you relate to that? Michael?
 
</strong>Michael Hingson ** 17:41
I can. It's interesting that when I was in college, I wanted to graduate, go on and get advanced degrees and teach. I liked teaching. I worked at the campus radio station, I like doing a radio show, I like communicating with people. And I consider that certainly some of the qualifications that a good teacher needed to have. But then my first job came along. And it was working with Ray Kurzweil, the inventor of the Kurzweil Reading Machine, and a number of other things and the National Federation of the Blind, to further this concept of making a piece of technology that would read printed pages outlined for blind people. And what I, although I didn't know how to verbalize it, or maybe didn't even realize it was, what a great purpose in being involved in creating an exciting piece of technology and helping so many people. I was fortunate that I had that opportunity. But as I think about it, and began that job, as I think about it now, I got to teach because one of the things I had to do early on was write a training manual for the machine. And it very much warped my view of what technical manuals and training manuals should be about, which is not nearly what technical writers do today. I think that that material needs to be a little bit more interesting to read to draw people in. And you have to approach it at their level, not your level, because otherwise they won't truly understand it. But I got to teach, I got to observe people, I got to do a lot of those kinds of things. And then later when I needed to go into sales. I realized that good sales people are guiders are counselors. They're teachers, that you don't just sit there and say buy my product. It's all about not only assessing what a person's needs are, but it's also about helping them understand and maybe even coalesce more what they believe their needs need to be and then deciding whether what you have worked with him or not. So I still got to teach and I still get to teach today. And of course that's a lot of what this podcast is about helping people realize you can be more unstoppable than you think You can,
 
<strong>Tony Pisanelli ** 20:01
exactly the other catalysts for me was, and a lot of people experienced this when they work for large organizations is, you're a long way removed from the end customer in terms of the service the company provides. So you don't ever, ever get to see the difference you're making in people's lives. So you can't sort of speak to him at the end of the day and saying, How is this service or product working for you, because you're in some sort of Tower, producing reports or whatever it is you're working on. There's never a recognition that you're making a difference in someone else's world.
 
</strong>Michael Hingson ** 20:43
Well also recognize, though, that there are any number of people who truly are satisfied with that kind of a role.
 
<strong>Tony Pisanelli ** 20:51
Well, there is, I'm not having a go at these corporations, right? They serve. And they obviously need to provide what they do. But for someone like me, and from what you're telling me through your story, you reach a point where you say to yourself, I'm done. Okay, and I was done. Yeah, the question is, are you can stay there and burn and rot? Or are you going to grow to the next journey?
 
</strong>Michael Hingson ** 21:23
That's the issue, when, as I said, there are any number of people who like sort of doing things by rote, and that is perfectly okay. Because we're all different. There are people who like doing the same accounting tasks and so on, and don't want to explore alternatives, or looking higher, should they? That's their choice. And far be it from me today, that their choice is wrong, because every one is different, which is what you're saying. But it is also true that for me and for you, we like to look in different directions, and find that thing that really satisfies us. You know, one of my favorite science fiction stories is an Isaac Asimov story, in which everyone as they were growing up, at some point, took a test. And that test, analyzed your brain and basically told you what you were going to go into as a career. And then you were programmed to, to do that over the next several years. And then you took a test that validated that and showed that you are ready to go into that career, whether it was a technician or whatever. And there was this one young man who took the test initially. And the people doing it, it was all part of the government looked at his test and didn't say anything to him. And he went on and they said, We think you probably would do well in engineering, but he went on, and he continued to do stuff, and started feeling crazy. He said, I just don't like this. I don't I need more. And eventually, he kind of ran away and he got hunted down. And these are the people who found him said, what's the deal? And he said, I just don't think that that is for me. I, I don't think that I should be doing that job. I think that I need to be more creative. And you guys don't want me to do that. And they said, No, you don't understand. We saw that in you. And we needed you to grow and get to the point where you could recognize you're one of the few people who doesn't be a technician or doesn't just do a job, you're the creator who figures out the next thing that we need to do and so on. It's a great story.
 
<strong>Tony Pisanelli ** 23:54
It is and that's you make a perfect distinction. If you're comfortable, and you enjoy doing that basic routine job. And that fulfills you, then you belong there. But if you're someone that you outgrow that, or it's not you, then then you're hurting yourself significantly. By staying in that environment and not searching for the next your next journey.
 
</strong>Michael Hingson ** 24:23
You but you then have to develop the courage, really to do what your parents did. And that is to step out and what you did, which is to step out and be willing to take that risk. And not everyone is a risk taker and that's probably a lot of what it's all about.
 
<strong>Tony Pisanelli ** 24:41
Well, it was interesting because the later phase of my career, Michael, I specialized in risk management. Yes, that helped me enormously because in life and businesses you need to take risks. So there's no formed risk taking, and then there's just risk taking. Right? So I knew I was taking a risk by leaving. However, I understood what those risks were. And I developed a mechanism to manage those risks, which has become the mechanism I use for others who is equally looking to make that step. Yeah, really is you you're not, you're not going to potentially generate a consistent income in the first few years. Right? How do you manage that risk? One way is you build a financial reserve for yourself, to see you through that. Another way is you could develop a service or product and take it to that minimum viable product level. So you can start developing cash flow, rather than perfecting it for years, and never putting it out in the marketplace.
 
</strong>Michael Hingson ** 25:54
Another way is exactly what your colleague did. He knew what he wanted to do. And he knew that he would be doing taking a risk to do it. But he was willing to stay with the company until he had what he felt was necessary to leap off and start his own financial planning business.
 
<strong>Tony Pisanelli ** 26:16
Exactly. He had clarity as to who he was going to serve. And the problem he was going to solve for them. I'm sure you've attended a number of networking events, and you hear people communicating what it is they're doing, and they're trying to be everything to everyone. And you end up being nothing to nobody. Right? So and I get people to specifically hone in, what is the problem you solve? Who specifically do solve it for? How do you reach them? And that gives them the clarity that then to say, Okay, I'm actually stepping into a more certain world than where I actually don't know what I'm going to be doing.
 
</strong>Michael Hingson ** 26:59
So how long ago was it that you left corporate world as it were, and started your own company and became an entrepreneur,
 
<strong>Tony Pisanelli ** 27:08
I left in 2015. But I began the journey while I was still there. I'm a big believer, I'd, I'd watched a few savvy entrepreneurial corporate professionals who had started to develop side hustlers, Michael. And they were building their next career on the side, while still employed by the company, either because they had become dissatisfied, or they knew was only a matter of time where they be tapped on the shoulder.
 
</strong>Michael Hingson ** 27:38
Right? So did you start that side operation while you worked for a company? Or did you wait to you leave you left, but at the same time, you obviously knew when you were going to leave?
 
<strong>Tony Pisanelli ** 27:52
I started putting the building blocks together, Michael, so I was acquiring the qualifications in terms of coaching, I had also joined a entrepreneurial group, to understand how those people, the mindset of those people, because I knew I needed to think differently as an entrepreneur, than when I was employed by a company.
 
</strong>Michael Hingson ** 28:18
What do you believe an entrepreneur is? How would you define it?
 
<strong>Tony Pisanelli ** 28:23
An entrepreneur, I go, there's a definition of it. And I cover it in my book is someone who takes resources out of lower value activities into higher. So if you're in a basic job, performing a set of tasks, it has a certain value. If you're an entrepreneur, you're not doing tasks so much, is actually creating the future, or building new levels of wealth. So in the company, I got to see in the later phases, where they were shifting their employee profile, if you like Michael, where they were shedding the employee types who were holding on to the old, doing their daily tasks, to the entrepreneurs, from other companies, who were dismantling the status quo and creating whether the future was going in terms of technology. So I see the entrepreneur as someone who's disrupting, dismantling a ailing culture and creating the next is so do
 
</strong>Michael Hingson ** 29:36
you. Yeah. I think so. Do you think that a lot of people or a number of people at upper echelons of larger companies still maintain an entrepreneurial spirit or does it shift to something else?
 
<strong>Tony Pisanelli ** 29:52
I think companies who have people, the more senior levels, more entrepreneurial When they were, say 1520 years ago, you'd remember the story of Kodak. So they were in the photography, film business. So they fought the business they were really in, was in the memory business. Okay? Correct. And they didn't shift their thinking to understand their business from the customer's perspective they held on to the thinking from, we need to preserve the photographic film business, and not go down the digital world. And eventually, they demise. And that's because they applied an employee mindset to the business where they are holding on to the current world, rather than stepping into the new world, just as my parents could have easily held on to their old Italian world, rather than stepped into the new. It's interesting, a lot of Italians who moved from Italy, to Australia, or Italy to America, brought their world to Australia, and America. And you'll see a lot of restaurants and shops with that culture represented. Does that make sense?
 
</strong>Michael Hingson ** 31:16
It does. Well look at companies like, Well, what was Disneyland and the the organization that Walt Disney created, he clearly understood that what he was doing, was connecting with people. And he built the company. Along those lines, it was a great vision. And he was a kid at heart to a degree too. But he built a company that connected to and created memories and gave people what they wanted, which was escape and so on. But he saw that and was able to make the company successful because of it. I think now, I don't know whether I would say it's exactly the same or not. But clearly what Walt Disney created was a quite a monumental achievement, and definitely represented the entrepreneurial spirit.
 
<strong>Tony Pisanelli ** 32:16
I mean, you hit the nail on the head. If Walt Disney had an employee spirit, rather than an entrepreneurial spirit, he would have simply been satisfied with creating a set of cartoon characters Michael, Donald Duck and Mickey Mouse have left it at that. Agreed. Where is he and he understood he wasn't in the cartoon business. He was in the entertainment storytelling world. And so
 
</strong>Michael Hingson ** 32:47
those cartoons led to movies like Snow White, Cinderella, and other very innovative things. And then he said, Let's even connect with people in other ways and create a Disneyland that opened in 1955.
 
<strong>Tony Pisanelli ** 33:05
Exactly. So entrepreneur, he a Walt Disney is an example of applying the principle of transmedia, or creating an echo system. So he took his cartoon characters, and the next product became toys around those characters, Michael, right. So can you see how he's then evolved from that to something else. And then he created films, he created a film a theme park, that's the entrepreneur continually evolving from a base level, to something greater to something greater to something else, and creating
 
</strong>Michael Hingson ** 33:41
the films and the other things that he did. He also created and understood the need and value of creating the teams that could truly all work together to create that vision. And everything from the music in the movie to the artistic part of it to the dialogue and finding the right people. And then of course, all the other things that went into the theme park as well. But he understood very much also the value of teamwork and people sharing his vision and communicating that vision so they could understand it.
 
<strong>Tony Pisanelli ** 34:20
Exactly. I'm a firm believer that there's a level of entrepreneurial spark in everyone. Now, I even just going back to my parents, it wasn't just purely the fact that they stepped away from the country of birth and come into somewhere else. When they came to Australia, they eventually bought their own property, Michael, and one of the challenges they faced was making the home repayments and feeding a young family so they owned a large house house with four bedrooms in it. And they partition the house so that the family utilized two bedrooms. And the other two bedrooms were rented out to other Italian immigrants that were coming out to Australia at the time. And they were earning an income from that. So can you see that requires a level of entrepreneurial thinking to say, okay, how can I take these rooms and create an income stream for themselves, and to help others who are migrating to Australia?
 
</strong>Michael Hingson ** 35:36
And that, I don't know what the time whether it did or not, but certainly affected somewhere along the line, you're thinking and helping to enhance your understanding of getting this whole concept of a mindset of entrepreneurship or unstop. ability?
 
<strong>Tony Pisanelli ** 35:55
Exactly. If to humble Italian people who had a limited education had that level of entrepreneurialism about them. I believe it's in most people, I remember speaking to a cleaner, who went round houses, cleaning them. And then he would compile a list of 20 customers he cleaned houses for. And then he would sell that business with the 20 clients to the next cleaner who came along, Michael, can you see even a cleaner, who's not highly rigger with all due respect to cleaner, we're not highly regarded by most people can think entrepreneurial.
 
</strong>Michael Hingson ** 36:41
And he also became somewhat of a franchisor. Exactly. And I'm sure that he was very much involved in either not selling to someone who he felt would lower the standards, or he taught them what they needed to have and do in order to take the business and run with it.
 
<strong>Tony Pisanelli ** 37:00
Yeah, and he was very big on at the heart of running as successful businesses, look after the customer. And then the rest will will, will look after itself. So I thought, Michael, that we look at this unstoppable mindset from an entrepreneurial perspective.
 
</strong>Michael Hingson ** 37:22
And I was actually just going to ask you about that. But but let's do that. Let's do that. So first of all, do you think an unstoppable mindset is different than an entrepreneurial mindset?
 
<strong>Tony Pisanelli ** 37:35
There's a lot of correlation. If you look at the story of Steve Jobs, for example, Michael, there's certain points in his career where he would come up with an idea to create something designed something new, he would go to his engineering people. And they would say, No, you can't do that. It's not possible technology doesn't allow it. Did Michael? Michael? Did Steve allow their limited mindset? Can't do that mindset stop his vision of what he wanted to do. No, it's personal. He turned back and said, find a way of doing it. He has. Okay, that's the entrepreneurial mindset. Hopefully those engineers and those systems people worked out that he was actually attempting to program them to think entrepreneurial in that moment.
 
</strong>Michael Hingson ** 38:32
I wonder how successful he was, of course, we don't know much about what happened in in internal meetings. So um, but I wonder how successful he was? Maybe a better way to put it is he created a number of new technologies. And since he is left us, how has apple evolved into more innovations?
 
<strong>Tony Pisanelli ** 38:58
Exact I would suspect even though he's left, he's left an imprint, not only in terms of the products that are available in the marketplace, but the way different people think about their working life. I have an element of the entrepreneurial mindset is that you need to be true to who you are. If you looked at Steve Jobs. He spoke the way he would speak as a person, not as a corporate individual with a corporate voice. He dressed as Steve Jobs, not in a suit and tie and whatever he was being that being true to himself.
 
</strong>Michael Hingson ** 39:42
Right. And he wasn't ashamed of that either.
 
<strong>Tony Pisanelli ** 39:45
No, he loved telling stories. And that's another great way of connecting with people. He also as an entrepreneur, had a love of calligraphy. So he drew on other things. yields to come back to his main area of development of technology and design, simple design. So that's another element of entrepreneurial isms of drawing ideas from other fields to add value to your field. But to your question of being unstoppable, I would say, Steve, it was about not allowing naysayers convincing him that it can't be done. And I think we're seeing that same quality today in someone like Elon Musk.
 
</strong>Michael Hingson ** 40:34
Oh, I think absolutely. So now, if you would only make an accessible vehicle, so my wife could drive it, we'd be in great shape. But that's another story.
 
<strong>Tony Pisanelli ** 40:45
So yeah, I think there are a strong correlation back to your question between an unstoppable mindset and entrepreneur. However, they're also elements of an unstoppable mindset that can serve you in different aspects of your life, whether that's as a leader or as a parent. But I think the traits and I've looked at a couple of key traits, because I'm a keen student of studying the leaders, and the entrepreneurs, and their habits, and how they can be developed in each of us to be successful in terms of our next career path. And I think, if I had to single down an unstoppable mindset, there's about seven key areas that I think it comes down to or boils down to. And I'm happy to share those with your audience, please. Okay. I think, just by the word unstoppable, Michael, I think the first area is persistence. I came across a story in one of the Polian Hills early, earlier books on the laws of success. And he shared a story of a young man who applied for a job as a salesman. With your sales background, you'll, you'll appreciate the story of Michael Vick and his prospective employer was reluctant to employ him because this young man didn't come across as confident and strong that he would last in the sales field. Because in the sales field, as you know, you've cop a lot of rejections. True. Sure. And you need to be able to handle those and bounce back. So anyway, he fought the prospective employer for well, I've got nothing to lose, I'll give this young man a job. So the role of this young man was to sell advertising space back then in just your local magazine, journals, to the storekeepers in the area. So involved going knocking on their doors and selling advertising space. So in the first day of his job, he managed to sell three advertising spots. And then for the remainder of the month, he sold another eight. To get his bonus, he needed to sell 12. So he missed out by one. So he made it his priority in the following month, to make sure he sold to that one gentleman that one store owner that he never sold to. And he would turn up as of his door each morning when the store owner arrived, asking for the sale. And for the bulk of the month. The store owner said I'm not interested and explained his objection. And then it got to the last day of the month, and the young man was there again. And the owner turned to the young man and said, Have you got to buy now that I'm not interested, you have wasted a whole month of your time trying to sell me something that I don't want or not interested in. To which the young man turned around to the store owner and said, I haven't wasted my tail time. I have got to learn all the objections that someone can throw at me develop a response that will melt make me a better salesman in the future. To which the store owner said, Young man, you have just taught me a valuable lesson in persistence. I will buy your advertise.
 
</strong>Michael Hingson ** 44:17
I I once heard a story sort of in a sense, the opposite of that. But just as valuable in the sales world of someone who was selling to the government and specifically to a particular person in an office and I don't remember what it was but he we were talking about sales philosophies one day and he went in to this office after making some presentations and been there a number of times and he said okay, and now I've explained what I what I can to you and we've gone through all of this. I would like you to order our product and And he didn't say another word. And the person across the desk from him, didn't say another word. And this went on for about 15 minutes. And then the customer said, All right, you convinced me, most people would come in here and they'd ask for the order, and then they keep talking and not shut up. And you clearly understand the value of once you ask for the order, you've got to wait for a response. And he ordered.
 
<strong>Tony Pisanelli ** 45:30
Silence is very powerful, isn't it? Why isn't it though.
 
</strong>Michael Hingson ** 45:34
And it wasn't that this guy was becoming uncomfortable, because they were both solid silent. He was waiting to see if the sales guy was going to cave in because he understood the value of it. And the sales guy didn't cave in. Again, another lesson, you ask for the order. And then once you've asked for the order, you've done what you can do until, and of course, there is truth to the fact that a lot of times selling really begins once you have an objection. But the sales men that you're talking about, took the opportunity to really learn. And that's what it's all about.
 
<strong>Tony Pisanelli ** 46:11
Exactly. So that's a powerful lesson in persistence is part of the unstoppable mindset. The second element of an unstoppable mindset is going the extra mile. There's a story I read about Abraham Lincoln, Abraham, because of his family circumstances, grew up not getting the formal education that he wanted. So Michael, that meant he had to resort to his own resources. And he started reading books, to educate himself. And one day, in the district he grew up in, he found out that there was a farmer who owned a book that Abraham wanted to read. So and he knew he couldn't afford the book. So he went, walked to the farmers property and said, Can I have this book, and Abraham couldn't afford to pay for the book. So he agreed to work on this gentleman's property for a number of days in exchange for the book. And he walked miles to get there and back home. And by the time he got home, he'd already read the book. But so that's another example of an unstoppable mindset about going the extra mile and paying the price in order to get what you want, and being willing to pay the price. Exactly. Again, an attribute that you equally applies in terms of an entrepreneurial mindset. The third element of an unstoppable mindset is a person's attitude to failure. There's a lady called Sara Blakely, who is a famous American businesswoman who started the company called Spanx. And it's a hosiery company. And she got turned down. When she presented this idea to company representatives. She could have allowed that to stop her. But it became the catalyst for her to spur her own business. And her attitude to failure. She acknowledges was growing up with a father who around the dinner table each night would ask her and her brother what they did each day, that was a failure, what they learned from it. So the unstoppable mindset sees failure, as an experiment as an opportunity to learn rather than something that stops you in your tracks. So that's the attitude. Another unstoppable mindset. The fourth one is, people with an unstoppable mindset, are prepared to ask, ask for help when they get stuck. I came across a story of one day, a man with no legs, met a blind man. And the man with no legs said to the blind man, would you mind if I hop onto your shoulders and I will be your eyesight and you can be my legs. That way. We can both support each other's journey. And that's really a key secret in life is that we're all country we all have strengths and weaknesses, but we can still all contribute to one another in terms of our own journey.
 
</strong>Michael Hingson ** 50:00
It makes perfect sense, of course. Okay, did you want to I mean, we all we all have gifts. And I think if we look at it in terms of the entrepreneurial world, if our company is going to involve other people, we need to understand the gifts of the people around us. And sometimes reshape our thinking to take into account those gifts, or figure out how to bring those gifts into what we're doing. And the either way, is important to address. But we all have gifts. And we don't need to all have the same gifts, in fact, in an accompany environment, is probably best if we don't all have the same gifts.
 
<strong>Tony Pisanelli ** 50:53
Exactly. It's actually a setback. If you do. You don't have the diversity. There's two ways you can spell disability, Michael, you can spell it D is ability, or you can spell it T H is ability. Again, it's the way you frame your mindset isn't really, absolutely. Okay, so that was asking for help. The next one is, and I see that with this see this quality in a lot of unstoppable people is they are highly focused individuals, they're focused on one key goal, which then they break down into small chunks. I've recently written a book. So the one big goal was writing the book, but you chunk that down. So you don't let anything stop you. And you break it down into a daily writing routine, that then eventually becomes a chapter. You can also then delegate some of the activities to others in terms of someone to edit the book, someone else to design a cover someone else to work on the layout of the book, someone else to to help you promote it. So then work teamwork, or so that's number five. The sixth element I've looked at for the unstoppable mindset is a person's beliefs. Henry Ford said, If you think you can, or you can't, either way you will be right. And it really comes down to your beliefs. I another interesting theme around beliefs is when I speak to a lot of people, they tell me that typically in their lives, they've had one group of people who believed in them, even to the extent that they believed in them more than they believe in themselves. And then they had one or other people who didn't believe in them. Does that make sense? So you got the two opposing forces, right. And I had that experience when I was contemplating getting a tertiary qualification telling one of my friends, I've been accepted, to go to college. And he turned around in that moment and said, You're going to college, you're not going to last a month. Clearly, he didn't believe in me. So there's two ways you can go with that dynamic. So the way I see it, the people who believe in you give you have the competence to keep going. Even when you feel like stopping the people who don't believe in you, give you the determination to keep going when you're thinking about stopping.
 
</strong>Michael Hingson ** 53:52
And again, it helps if your vision and your your conviction is strong enough. I talked to somebody earlier today who will be a guest on an upcoming episode. And she talked about when she was in high school. She really wasn't a very good student. She was just a young woman and wasn't hadn't found herself. She wanted to go to college. And she went to her guidance counselor near the end of school and she was all excited because she wanted to go and she wanted advice from this counselor. And the counselor said, Oh, I'm not gonna waste my time with you. You're just going to start having babies and have a bunch of babies over the next few years. You're not going to do anything and be successful in college. And the woman said, but I want to go to college. Well, I'm not going to waste my time. You're not going to do that. You're just gonna have babies. So I'm done with you. And literally ushered her to the door and she went out after which time she went to college and she now has a dog doctorate degree, and her own career got married later. But she did have the conviction. And she would not be talked out of it. And unfortunately, sometimes people think that when somebody who they believe is more knowledgeable than you say something you buy into it rather than sticking to your convictions to but it's the same thing. And going back to what you said about Henry Ford, another version of that is the next time you come to a fork in the road. Take it.
 
<strong>Tony Pisanelli ** 55:33
Yeah. So this lady, you're talking about what was her great aspiration, Michael,
 
</strong>Michael Hingson ** 55:41
she wanted to become well, actually, she wanted to become an Egyptologist. And she eventually did some of that, but now has her CIDOC, her doctorate degree in, in psychology and, and she has her own coaching career. She did do Egyptology and studied African Studies, and so on, and worked with African Studies for a while. And that evolved into what she's doing today. And I say that because she never was unhappy with Egyptology and so on. It's been an interest of hers, but that has evolved into what she's doing today, which is helping women.
 
<strong>Tony Pisanelli ** 56:18
Exactly. So she's working at something that serves a higher purpose. Correct. And so that's the number seven, quality of an unstoppable mindset is what's either called a chief aim, a burning desire, an inspirational purpose, call it what you like. But there is something driving these individuals, just as we spoke about Steve Jobs, Walt Disney, they're driven by a bigger picture, a higher purpose. And there was a Indian wise man by the name of Panther jolly. And he said, When you are inspired by some great purpose, some extraordinary project, all your thoughts, break their bonds, your mind transcends limitations. Your conscious expands in every direction. And you find yourself in a great, new, wonderful world. And I see that people who have left employment land behind and to become entrepreneurs, have expanded who they are as individuals, and step into more wonderful worlds, and to look back on your life, and to have missed that, I would call that a real life of regret. And that's what inspires me to help people take that step. Is this greater purpose beyond an income beyond my own sort of power and status, but it's to help people step into that greater purpose?
 
</strong>Michael Hingson ** 58:06
Do you think that an A person with what we're defining as an unstoppable mindset needs to be an entrepreneur?
 
<strong>Tony Pisanelli ** 58:15
No, I don't. They can express that in other ways. They can be a leader. They can be a leader in a company, they can be a parent who has an unstoppable mindset in terms of doing what they do, and bringing up a quality family, giving someone a quality family, right. So the unstoppable mindset has application beyond just the entrepreneur.
 
</strong>Michael Hingson ** 58:44
Take it the other way. Do you think that an entrepreneur has to have an unstoppable mindset?
 
<strong>Tony Pisanelli ** 58:52
I do believe they need to have an element of an unstoppable mindset.
 
</strong>Tony Pisanelli ** 58:56
I agree.
 
<strong>Tony Pisanelli ** 58:57
They're ushering in a new world, they will always come across come up against those folk who want to hold on to the safe, secure world of today. If they allow those people and their reasons and excuses and rationale to stop them, then they're not going to achieve the New World. And Michael, when I was back in corporate life, that became one of the reasons a lot of people lost their jobs. It wasn't because they weren't good at what they did. Or because the company didn't need them. They became stoppers in terms of the where the company needed to go. Does that make sense?
 
</strong>Michael Hingson ** 59:43
Yeah, it does. And they weren't able to take that next step, and stick to perhaps what their convictions were. And so they prevented progress. They can prevented the change in the world that they could bring about or help bring about
 
<strong>Tony Pisanelli ** 1:00:00
exactly because of their own insecurity. So, hence, the importance of an entrepreneurial mindset and having an unstoppable mindset full stop.
 
</strong>Michael Hingson ** 1:00:12
So entrepreneurs, I'll be it with unstoppable mindsets, do sometimes have challenges, and maybe they fail at what they do. I would assume that you've had experiences like that, how do you bounce back from big failures?
 
<strong>Tony Pisanelli ** 1:00:29
Well, again, goes back to how do you define failure? I mean, do you allow that to stop you? Or do you say, I need to do something different? And then refine yourself? So if I look back in terms of a failure in terms of my coaching practice, I would say one area that I failed quite early was I allowed my lack of understanding around technology to slow me down. Now, do I then say to myself in that moment? Well, technology is just going to become more and more invasive. In the world? Do I just throw the coaching business away? Because I'm never going to be able to deal with it? Or do I say to myself, I need to slowly get my head around it. Or I need to potentially delegate the elements that I don't understand to others. And thirdly, in appreciate the value of technology in terms of automating parts of my business, that actually frees up my time, you can automate a lot of functions in the business through the use of technology that frees up a person's time. So it depends how you look at that I could have used technology as a big excuse to stop my business, or to say, how do I work around that?
 
</strong>Michael Hingson ** 1:02:06
Exactly the real point, it's not an excuse, it's a it's a learning experience, and what people call failures ought to be the best learning experiences that we can imagine. Because a failure is nothing but an opportunity to move beyond it, and learn from it. Because there's always a reason that you quote, fail, what you're really doing is you haven't found yet all you need to fully succeed, it doesn't mean that your vision is bad, or that there is a real problem. But there are always lessons to be learned. And good people, entrepreneurs, and people with unstoppable mindsets, do like to learn or should try to do their best to learn.
 
<strong>Tony Pisanelli ** 1:02:55
Exactly. I mean, and that's another point around the unstoppable mindset, Michael, is, and I'm keen to get your perspective of it is the importance of observing your own mindset. Right, each time you hit an obstacle, what's your mind doing? Is it shrinking and moving away from that obstacle and allowing yourself to be stopped? Or are you trying to develop an alternative and see another solution and grow, grow beyond it. But that moment, involves you looking at yourself and your reaction to that situation?
 
</strong>Michael Hingson  <strong>1:03:37
And one of the things that I love to recommend to people is that at the end of every day, take a few moments to look at what happened that day, even what you regard as successes. And think about what could I have done different to make it better? Or when you have a failure? What is it that I can learn from that so that that won't happen again? And if we don't take that time to ponder and think and as a result, learn and grow, then we never will.
 
</strong>Tony Pisanelli ** 1:04:10
Exactly. And can I just add one more component to that is if I allow that moment of failure to stop my journey. Then not only have I failed, but I have failed the people who I meant to serve in the future. Right? Okay, you've created a podcast. And it's an opportunity for you to allow others to share their message with the world. Had you allowed a whole host of excuses, Michael to stop you, or a moment of failure to bring an end to what your journey was about this opportunity that you've given me, today would not have happened.
 
<strong>Michael Hingson ** 1:05:06
Oh, look, and I can come up with all sorts of excuses. There is a lot of technology that would allow me to do more editing of this podcast and the sound improvement, and a lot of other stuff that is totally inaccessible or extremely inaccessible. Should that be an excuse for me? No. Either I get someone else to do it. And I have done some of that. Or even for me more fun and more creative. I have gone to the people who develop the technology, and we have begun a dialogue, and I was the first one to approach them, but I've helped improve even more their thoughts of doing it. We are now discussing how to make the products accessible and usable. And that's what really needs to be done, of course, and we're having, we're gonna have a lot of fun, dude.
 
</strong>Tony Pisanelli ** 1:06:00
Perfect. And in that little story in that little snippet, Michael, you exhibited both the unstoppable mindset and the entrepreneurial mindset,
 
<strong>Michael Hingson ** 1:06:10
right? Tell me about your book, you refer to it. And we've been talking for a while, and I'm sure people want to know. So Inquiring minds want to know about your book.
 
</strong>Tony Pisanelli ** 1:06:20
Okay, so the book is called the Phoenix career principles. And the big idea about the book is moving someone from this employee mindset into an entrepreneurial way of thinking. And I have organized the book that lays the ground, the builds a bridge that helps them cross over that path. So an employee, typically Michael, is immersed in their day to day. And I'm saying, as an entrepreneur, start having a purpose and a vision that encapsulates your life and the life of others, not just about earning an income for yourself. And that helping to create that is having a longer term plan that helps you to stand in the future, like that young gentleman, and start seeing it. The next element of transition from employee to entrepreneur is about a person's attitude to change. Change isn't something to be feared, resistant. It's actually to be embraced, and actually turned into an opportunity. The other element, and we spoke about this earlier is if you find yourself hitting the dissatisfaction brick wall, recognize that that's a sign from inside you, your heart, your spirit color, what you like, but you're not meant to be here, you're meant to be something else greater this waiting for you. And don't just blindly step into that something else. But transition towards it, by developing a picture of what that needs to look like, by understanding who you are, you mentioned that that lady, you need to find yourself first, to understand what your strengths are, and what it is you really are here to do. And then the fifth element, I talk about the entrepreneurial mindset, and I share this story of Jeff, in that chapter. So Jeff, one day, he worked at a large company, I think it was in the finance field. And he said to his boss, are thinking of starting an online company. And the boss turned around to Jeff and said, Don't be silly. That's for people who don't already have a job. You've got a great job. Jeff wasn't prepared to be stopped. And Jeff, developed a company called Amazon Amazon. Yes,
 
<strong>Michael Hingson ** 1:09:17
I knew you were going there.
 
</strong>Tony Pisanelli ** 1:09:20
And lo and behold, if you want to buy that book, it's now available on Jeff's platform called Amazon. So can you see how he has created an opportunity for someone like me? To get my message out in the world? It could have been stopped by his managers voice that said, Don't be crazy. That's for someone else, not for someone like
 
<strong>Michael Hingson ** 1:09:46
Jeff took the time to prepare. And when he started the company, he clearly had a vision and even went through many years of unprofitability but he knew where he was headed. And he got there. Now he owns a newspaper and all sorts of things, and it clearly has become a force in the world. And probably very much still has Well, certainly an unstoppable mindset and, and I would think, in a lot of ways, still very entrepreneurial. In in nature, personally speaking at least.
 
</strong>Tony Pisanelli ** 1:10:26
Exactly. And I, in writing the book, Michael, it was my hope that after someone had read it, it activated a sparking them to awake, do their own Walt Disney inside them their own Jeff Bezos, their own Richard Branson, or whoever, and created a major difference in the world, at whatever magnitude they want to play at is their call. But I hopefully the book awakens the entrepreneurial flame in people who find themselves trapped in the concrete cage, that corporate life company life can become. For some people, as you said, not everyone, but for some that is their existence. And I just want to show people that it is possible to create a bridge outside that will be on that
 
<strong>Michael Hingson ** 1:11:32
road. And I can't think of a better way to end this podcast than to really give people the opportunity to reflect on what you just wished for. And I hope that people will do that. I've always believed that if I don't learn more from doing these interviews, and meeting and having the opportunity to talk with people, if I don't learn more than than they do, then I'm not doing my job well. And I really appreciate all that you have given us the time and the opportunity to hear and hopefully we'll learn from today. So I want to thank you very much for being here. And I know you've got plans coming up for the future. And I want you to keep us apprised of them, we'll probably have to just have you back on again, to continue some of these discussions. I know you're looking at doing some summits and some other things if people want to reach out to you and learn more about you. And again, I'll put this in and learn more about the book and so on how do they do that? I can
 
1:12:37
find the at Tony <a href="http://Pisanelli.com" rel="nofollow">Pisanelli.com</a> Or could you spell so Tony T O N Y  and Pisanelli P I S A N E double L <a href="http://I.com" rel="nofollow">I.com</a>. And the book is called the Phoenix Career principles, which I hope people go to Amazon and buy and truly appreciate its value. And Michael, I want to also extend my thank you for allowing me to speak on your podcast, and also for being someone who is a true representation of someone who's unstoppable. Thank you.
 
1:13:25
Well, thank you. And I hope that people will take to heart all that we've had the opportunity to discuss today and that they will reach out to you and want to learn more about you and and that they will get the book. And I am very serious. We need to do this again, and continue the discussion, I think we can have a lot of fun doing it. So I do again, thank you for being here. And for those of you listening, wherever you are, please feel free to reach out to Tony. And also I'd love to hear from you. So you can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And of course, as we always ask very seriously, hope that you'll give us a five star rating, because your comments and input are valuable. And I hope that you'll give us a five star rating for what we've been able to do today. So thank you for listening. And again, Tony, thank you very much for being here. Thank you. Bye, everyone.
 
</strong>Michael Hingson ** 1:14:37
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Career Transformation Expert with Tony Pisanelli</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/630ed748-1888-4f18-9530-c748a00c2b3b.mp3?source=rss&amp;ext=asset.mp3" length="46789668" type="audio/mpeg" />
<itunes:episode>78</itunes:episode>
</item>
<item><title>Episode 77 – Unstoppable Transformational Changer with Shilpa Alimchandani</title>
<guid isPermaLink="false">https://pinecast.com/guid/e91177e3-3af1-47bd-b053-3cd8f6d928a1</guid>
<pubDate>Tue, 22 Nov 2022 12:00:00 -0000</pubDate>

<itunes:duration>01:02:58</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/26ffd3eb-9fdc-4edc-b741-0ab778ac0721/UM077-Shilpa_A-coverart.jpg" />
<description><![CDATA[<p>Shilpa Alimchandani immigrated from India to the United States when only a few months old. As with many immigrants we have interviewed here on Unstoppable Mindset, Shilpa grew up experiencing two worlds. As she describes it, she grew up in a South Asian home experiencing that culture, and later she experienced the wider world around her as she went to school and went out on her own. Her perspectives on her life and what she has learned are fascinating to hear about.
 
As you will experience, in addition to living, if you will, between two cultures, the color of her skin also caused her to experience challenges. Her “brown skin” did not fit within the normal world of dark-skinned people and her skin was certainly not white. As she tells us, some of the treatment she experienced showed her just how unfair people can be. However, as you will hear, she rose above much of that and has thrived in the world.
 
Shilpa will tell you about her life journey that lead her to form her company, MUK-tee which means “liberation” in Sanskrit. You will hear about her life as a leadership coach and as a DEI consultant helping many to move toward true transformational change.
 
<strong>About the Guest:</strong>
 
Shilpa Alimchandani is the Founder and Principal of Mookti Consulting. Mookti Consulting partners with clients to break free from oppressive systems and facilitate transformational change. In Sanskrit, mookti मुक्ति (MUK-tee) means liberation. Shilpa has more than 20 years of experience in diversity, equity and inclusion (DEI), leadership development, and intercultural learning. She is a DEI consultant, leadership coach, and facilitator who works with clients to develop holistic solutions that lead to transformational change. In her independent consulting practice, Shilpa has conducted DEI assessments, co-created DEI strategies with clients, facilitated high-impact workshops, and advised clients on issues of racial equity and justice.</p>
<p>In her role as the Director of Learning &amp; Innovation for Cook Ross, she built the learning and development function from the ground up and led the organization’s curriculum and product development initiatives. With her deep knowledge of various learning modalities, intercultural leadership development, and human-centered design, Shilpa is able to craft interventions that are targeted, impactful, and appropriate for diverse, global audiences.</p>
<p>Before her work at Cook Ross, Shilpa designed and implemented global leadership programs for the State Department, led the development of a global learning strategy for the Peace Corps, and taught in the School of International Service at American University. She has facilitated trainings in nearly 20 countries around the world, and has received numerous awards, including twice receiving the Peace Corps' Distinguished Service Award.</p>
<p>She is the author of the book Communicating Development Across Cultures: Monologues &amp; Dialogues in Development Project Implementation (Lambert Academic Publishing, 2010), and has been an invited speaker at numerous conferences, including The Forum on Workplace Inclusion and the Society for Intercultural Education, Training, and Research (SIETAR). She has also been a guest lecturer at numerous academic institutions, including Georgetown University and the United States Institute of Peace.
 
<strong>Social Media Links:</strong>
Website: <a href="http://mookticonsulting.com" rel="nofollow">mookticonsulting.com</a>
LinkedIn: <a href="https://www.linkedin.com/in/shilpaalimchandani/" rel="nofollow">https://www.linkedin.com/in/shilpaalimchandani/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi there you are listening to unstoppable mindset glad you're with us wherever you happen to be. Today we get to interview or chat with Shilpa Alimchandani and I got it right didn't I Shilpa
 
<strong>Michael Hingson ** 01:37
and Shilpa has formed her own company. She's worked with other companies. She's very much involved in the whole concept of diversity, equity and inclusion and we'll talk about that and and chat about that a little bit. But first Shilpa Welcome to unstoppable mindset.
 
</strong>Shilpa Alimchandani ** 01:56
Thank you, Michael. I'm really happy to be here.
 
<strong>Michael Hingson ** 01:58
Shilpa lives in Silver Spring, Maryland. I've been there before it gets colder in the winter a little bit colder than it does here in Victorville in Southern California. But we're up on what's called the high desert. So we get down close to zero. A lot of winters. And so we know the cold weather. We don't get the snow though. But we cope. Well. Thank you for joining us. Why don't you start if you would by telling us just a little bit about you growing up or anything like that things that you think we ought to know about you?
 
</strong>Shilpa Alimchandani ** 02:32
Okay, well, Thanks, Michael. Yeah, I live in Silver Spring, Maryland now. But this is not where I grew up. I grew up in the Midwest, in the suburbs of St. Louis, Missouri. I was actually born in India, but just a few months old, when I came here, to the US, so grew up in, you know, pretty suburban neighborhood in South Asian families, so kind of navigated between two worlds my world at home, and you know, which was very much a South Asian eating Indian food and speaking Hindi. And, you know, spending time with my family and our small community, in St. Louis, and then going to school and being part of a broader world that was really different than mine at home. And I'm the firstborn in my family. So as a first born of immigrant parents, you just kind of discovering everything for myself for the first time and not having much of a guidebook to help me along, but just sort of figuring it out as I went. And it was a mostly white neighborhood that I grew up in St. Louis, which was very segregated at the time, black and white. Not a lot of people who are anything in between, though, so kind of made my way in school. And I actually went to the University of Missouri Columbia for college. And it wasn't until I finished college that I moved out to the East Coast. And I've stayed here in the DC metro area since working in lots of different capacities in in nonprofit and higher education and government and the private sector, and now as an independent consultant for the fast past few years.
 
<strong>Michael Hingson ** 04:22
So where do you fall in the black and white scale?
 
</strong>Shilpa Alimchandani ** 04:25
I'm neither right so as someone as South Asian did not kind of fit into the dominant white majority culture that I was a part of growing up and did not fit into black American culture either because that's not my heritage. So it was a really interesting space to, to navigate to learn in, in a in a culture where race and skin color plays a big role in your identity development and the opposite. unities that you have, you know, it was something that I had to just sort of figure out where do I fit? You know, and what's what's my role in what appears to be kind of an unfair system that we're a part of. And then as I discovered how unfair things were, might the question became, well, how do I change that? What's my role? Being me and my brown skin? You know, to? to question the systems that are unfair? And to change things to be more equitable for everybody?
 
<strong>Michael Hingson ** 05:32
Do you think it's unfair all over the world? Do you think it's more or less unfair here? Or what?
 
</strong>Shilpa Alimchandani ** 05:39
Yeah, that's a great question. I mean, every place is unique. And so I don't think like, you know, necessarily, what we experienced in the United States is the same as it is, and other countries in this hemisphere or anywhere else in the world. And I think there are some global themes around power and identity that really can cut across cultures and countries, you know, human beings are used to kind of creating hierarchies, you know, and, you know, some people having more authority, more power than others, sometimes that's based on things like skin color, sometimes, you know, that's based on gender, sometimes that's based on caste, or that's based on tribe or some other ethnic identity, there are lots of different identities that are used to kind of implement that hierarchical system. But there are some things that are in common across all of them, right about how people in power retain their power, how people without power, learn to kind of accept their circumstances. And, you know, and kind of not necessarily pushback, because when they do, there are consequences to that. And so that it's like a reinforcing system that we get used to, and we sort of take for granted. Well, that's just like, how the how the world is, that's how life is. And it takes a lot of courage to question that and say, Well, no, well, it doesn't have to be that way. And we can make things more fair for everybody.
 
<strong>Michael Hingson ** 07:20
Do you think though, that here, we we see more of that than elsewhere in the world, or you think it just seems that way, because we're here,
 
</strong>Shilpa Alimchandani ** 07:30
and probably seems that way, because we're here, I mean, you, you know, you, you know, you're more in touch with what's happening, usually in your own environment. And I think, for the United States, with as much promise as it has, as a country with, you know, ideals around equality and fairness and justice, there's just a really difficult history that we haven't fully grappled with, that continues to impact people every day. And so it is a history of, you know, genocide of native peoples, it's a history of enslavement of African peoples. It's a history of patriarchy, where, you know, women haven't had the same access and rights, it's a history of ableism. You know, a topic, of course, that you know, very well in this podcast deals with in a really nuanced way, where people who don't fit into the norms of, you know, able bodied neurotypical folks, you know, are marginalized. And, and, you know, LGBTQ plus, folks are also marginalized. And that's not unique to the United States. But it is part of something that's part of our culture, that we need to acknowledge in order to change, kind of pretending like it's all in the past, and we don't really need to worry about that anymore, doesn't help us to make things better moving forward.
 
<strong>Michael Hingson ** 09:01
If there's a difference in the United States, it is that our country was founded on and we keep touting the fact that all of us are free, and all of us are equal, but in reality, it hasn't worked that way thus far.
 
</strong>Shilpa Alimchandani ** 09:20
Right? That's exactly right. And I think that it's often people from marginalized groups, who really believed most passionately, in that promise in those ideals and therefore want to push to make that a reality.
 
<strong>Michael Hingson ** 09:39
Yeah, and, and understandably so because we're the ones who tend not to have truly experienced it.
 
</strong>Shilpa Alimchandani ** 09:49
Right, exactly. And so, you know, it's fascinating to me to Michael on this topic of, you know, recognizing the you know, the inequities and the oppression that exists And what we want to do to change it is that you would think that if you understand or experience oppression or marginalization because of one aspect of your identity, that you would then also have empathy across lots of different experiences of marginalization, right. So for example, as a woman, I've experienced marginalization because of my gender. And so you would hope then that I would be empathetic to, you know, LGBTQ folks, or I wouldn't be also empathetic to people with disabilities. And I could translate my experience of marginalization and say, oh, I want to advocate for others who've experienced marginalization. But that is has not necessarily been the case, right? A lot of times, we kind of only focus on our own experience, the one that's familiar to us and have a harder time seeing how there are connections across lots of different identities. And there's power in us actually making those connections instead of, you know, operating in our silos.
 
<strong>Michael Hingson ** 11:11
Why is that? Why have we why have we not been able to take that leap? When we are part of one group, which clearly is marginalized, as opposed to other groups? Who are also marginalized, but we think essentially, we're really the the only one in town from the standpoint of not translating that.
 
</strong>Shilpa Alimchandani ** 11:35
Yeah, you know, I think it's, we are as human beings, much more aware of when we're kind of the outsider, and things are harder for us. And we've experienced adversity that we need to overcome. But when we're in that insider role, right, in the group that has more power, the dominant group, it's really easy to not pay attention to that to kind of forget it, to take it for granted. Right. So I can say that, you know, as, as a cisgender person, as a heterosexual person, I have at times in my life kind of taken for granted that I belong to those groups, because the world is sort of set up for me, I can date who want to want marry who I want, I don't have to worry about people looking at me, you know, strangely, when I'm with my partner, I don't have to think about having photographs of my family, you know, on display, these are not things I have to worry about, just because I'm part of those dominant identity groups, right. And when it comes to my experiences of marginalization as a South Asian person as a Hindu person living in the United States, I'm very, like, hyper aware of those, right, because that's where I have felt left out. That's where I have felt like I haven't been treated fairly. And so I think, because all about sort of like a complex mix of lots of identities, we tend to pay more attention to the ones where we experienced marginalization, and less attention to the ones where we are part of the dominant group.
 
<strong>Michael Hingson ** 13:13
But we don't translate that to other groups.
 
</strong>Shilpa Alimchandani ** 13:16
Yeah. Because, again, we can we have the capacity to do it. But uh, sure, more effort, right.
 
<strong>Michael Hingson ** 13:22
Sure. And, and it's all about, though, what, what we know, and what we feel. And we, we don't tend to take that leap. We're very capable of doing it. But for some reason, we don't recognize or don't want to recognize that we're part of maybe a bigger group of marginalized or unconsidered people. And I think that's probably really it, that we look at ourselves as well. We are, we are who we are, and we make our own way. But we, we don't have those other people's problems. And so we tend to ignore them.
 
</strong>Shilpa Alimchandani ** 14:07
Yeah, sometimes it makes us feel better about ourselves like, oh, well, you know, at least we don't have to deal with that. And I think when it when it comes to like race and ethnicity in the US context, there's been a conscious effort to divide people of color from different identity groups. We do have different lived experiences, I don't have the experience of someone being black of someone being Latinx of someone being indigenous, at the same time, there are some things in common across not being white, right? And what the the the exclusion and some of the disadvantages that come with that. But it's to the advantage of the group that's in power right? For other marginalized groups to be continuing to sort of fight with one another and not see what they haven't Common, because then that allows the majority group to maintain their power. Right? So you can keep fighting amongst yourselves, right and arguing about who was more oppressed than whom. But it, it, what it does is just allows the people who are in power to keep it. So it really is incumbent upon us to bridge some of those divides like you were talking about, like, why can't we extend and see how someone else has experienced marginalization in order to change things because it's that collective action is necessary.
 
<strong>Michael Hingson ** 15:33
Yeah. And that's really it, it's collective action. Because somehow, we need to recognize that the group in power isn't really jeopardized by other people, sharing power, or not being so marginalized, but rather is strengthens all of us. Mm hmm. That's what people tend to not perceive that they're, the whole concept of their power in numbers, there is power in numbers, really is just as applicable across the board. But we don't want to recognize that because we're too focused on the power, as opposed to the rest of it. Yeah. And that, that becomes pretty unfortunate. And, of course, dealing with all those other groups, and then you have people with disabilities, which is a very large minority, second only to women from a standpoint of what we call minorities, although they're more women than men, but then within disabilities, you have different kinds of disabilities that different people have, right. And that, that causes, I think, a lot of times another issue, because it is more difficult to get all of those groups sometimes to combine together to recognize the power and numbers of everyone working together. And everyone overcoming the prejudices is about for about their disabilities or toward other people and their disabilities.
 
</strong>Shilpa Alimchandani ** 17:06
Yeah, absolutely. And to even consider, you know, the, the intersections of our identities, right, so there are people with disabilities, many different types of disabilities, like you said, and then there are people with disabilities who are white, or people with disabilities, who are people of color, there are people with disabilities who are, you know, identify as cisgender women or cisgender men, or non binary or trans, right. And so when you kind of look at those combination of identities, it gets even more complex. And it also challenges us, right, it humbles us, I would say, to acknowledge that, wow, I may really be in touch with what it's what the experience of being a person with disability in this country, and but I don't have the experience, for example, of a person of color in this country, or a person of color with a disability in this country, and that those are different experiences. And to appreciate those differences, right? We don't need to erase those differences in order to understand each other,
 
<strong>Michael Hingson ** 18:13
while the experiences are different, what isn't different, oftentimes, is the fact that we do experience prejudice and discrimination. And we talk so much about diversity, that I think you've pointed out, we don't talk about the similarities. And we're, we talk well, we're talking about becoming more diverse, and that's great. But that becomes overwhelming at some point. And so how do we bring it back down to we're all part of the same thing? Really?
 
</strong>Shilpa Alimchandani ** 18:47
Well, I think, um, there's, there's a, there's kind of a journey that that we go on in understanding difference and understanding identity, you know, at first we may not be at, you know, totally aware of some of the differences around us, and then we might move to a place of feeling polarized around it, you know, that like us them dynamic, yep, there are differences, but we're better than you, you know, and that kind of a thing, and then we get to a place. And what I'm describing here, broadly, is the intercultural development continuum, a framework that's used a lot in the DEI space, you can come to a place of minimization, which is really focusing on commonalities, right. We are human, we have common lived experiences, we can focus on common values, and let's minimize the differences right? But that's not the end of the journey, because minimizing the differences is at times denying the reality of of people's different lived experiences. And it doesn't help us to really change things to make them more fair where they're not. So then we move to kind of accepting the differences not with value judgment, but just acknowledging them. And then ultimately adapting across those differences, I would take it a step further that not only are we bridging or adapting across the differences, but that we need to learn to be allies, right? So especially if we're in a position of being part of a dominant group, like as I am as an able bodied person, you know, what does it look like for me to be an ally, for people with disabilities, and that's a responsibility that I have, right. So if we minimize differences, and we just kind of stay in that place of let's just focus on what we have in common, we don't then have the opportunity to accept, adapt and ultimately become allies. And that's really the journey that we're on,
 
<strong>Michael Hingson ** 20:44
what I don't generally hear is not so much about what we have in common, or recognizing that we all can be allies, which I absolutely agree with and understand. But we don't get to the point of recognizing the vast number of similarities that we have. And we don't get to the point of recognizing that a lot of the so called differences are not anything other than what we create ourselves,
 
</strong>Shilpa Alimchandani ** 21:16
we do create differences. And we need to understand those differences in terms of systems, right, like entire systems in our society, and the way that our, you know, workplaces are set up and within the way, you know, physical spaces, as well as policies are developed. And those systems are not necessarily designed as fairly as they could be. And so that's when I think paying attention to differences is really important, and not just focusing on similarities, because the same system is impacting people differently, depending on what identity group they belong to. And we've got to be able to surface that in order to change it.
 
<strong>Michael Hingson ** 22:02
But we do need to recognize that a lot of that comes because of the system, as opposed to whether there are real differences, or there are differences that we create. Yeah, well, I mean,
 
</strong>Shilpa Alimchandani ** 22:13
humans create systems, right. And so we can agree design systems to, but what happens is a little bit like a fish in water kind of scenario, that we don't really recognize the water that we're swimming in, you know, we it really takes us having to leave the environment and look back at it to be able to say like, oh, that's what's going on. Right? Most of the time, we don't pay attention to those systems, we just operate within them without thinking about it.
 
<strong>Michael Hingson ** 22:43
And that's my point. And that's, that's exactly it. And so we sometimes somehow have to take a step back or a step up, maybe as you would describe it to get out of the water and look at the water, and see what we can do to make changes that would make it better. And that's the leap that I don't generally see us making as a race yet.
 
</strong>Shilpa Alimchandani ** 23:12
Yeah, they're, you know, they're definitely great examples of that, you know, in, in our history, and in other parts of the world as well, like when made, you know, when countries that had been colonized for a number of years, you know, finally get their freedom when, you know, there's real truth and reconciliation efforts after a war or a period of conflict. It is it is possible, it's something that has happened. And, and I think, you know, we're kind of in a moment in our culture, where people are asking a lot of these kinds of questions. What, what's not working in the status quo and the way things are, and what needs to shift this, the pandemic, has really brought those issues front and center, the movement for racial justice has has done the same. And I think it's it's actually an exciting opportunity and exciting moment to be like, oh, people are actually talking about systems now.
 
<strong>Michael Hingson ** 24:14
Yeah, it's, it's interesting. Henry Mayer wrote a book called all on fire, which is a biography of William Lloyd Garrison. Have you ever read that? I have not. Okay. So William Lloyd Garrison, you may or may not know was a very famous abolitionist in I think, the 1840s there was a reporter and he got very much involved in the abolishing slavery. And as I said, Henry Mayer was a biographer of his and wrote this book called all on fire and in the book, there is a section where, where Garrison wanted to bring into the fold, some women the Grimm case sisters, who were very much involved in women's suffrage. And he Garrison said to his people, please contact them, let's bring them in. And their response was, but they're not involved in this their field dealing with women's suffrage, and they're not interested in this. And Garrison said something very interesting, which was, it's all the same thing. He took the leap. And he said, It's all the same thing, whether it's suffrage, whether it's slavery, abolition, or whatever, Abolishment. It's all the same thing. And that's the leap, that we generally don't take any of us on any side.
 
</strong>Shilpa Alimchandani ** 25:39
Yeah, I don't know who to credit for this quote that I've heard many times. But the idea that none of us is free until all of us are free.
 
<strong>Michael Hingson ** 25:48
Yeah. Right. And interesting and interesting, quote, and true.
 
</strong>Shilpa Alimchandani ** 25:52
And that's really, you know, I had shared with you, Michael, that my, my practice is called mukti. And Mukti means liberation or freedom in Sanskrit. And that was really kind of what was behind, you know, like, I was thinking about, like, why do I do this work? What, what motivates me? What is this ultimately about? And to your point of, you know, these experiences, whether it be suffrage, or abolishing slavery, or whatever, having some really important things in common is that we want to be free, we, as humans want to be free. And there are a lot of things that get in our way. And so that kind of became the heart of my practice is like, what does it look like to work for that freedom?
 
<strong>Michael Hingson ** 26:38
Well, let's go back to you personally, and so on. So you grew up? I think you have, and that's a good thing. And so how did you get involved in all of this division, this business of Dei? And and what you do today? What What got you started down that path? And what did you do that got you to the point of starting this company?
 
</strong>Shilpa Alimchandani ** 27:02
Yeah, so you know, certainly growing up in the 80s, and 90s. In St. Louis, there really wasn't a dei field as such, it wasn't like one of those careers that you know, about and, and prepare for, like, you know, like being an engineer or a doctor or a teacher or something like that. So it was a kind of a winding indirect path to get to this place. I knew pretty early on that I cared about justice that I cared about people understanding each other and bridging differences. But I didn't know that could be my job. So at first I thought maybe I'll become a lawyer. And then you know, I could use like legal skills to fight for justice and things like that. I even took the LSAT and never applied to law school, I was like, I don't really want to be a lawyer. So I explored a bit I worked in nonprofit, and in higher ed, and began to learn that well, there really is kind of a in the late 90s, early 2000s, like a an a growing field, in educating people about diversity. And that was kind of new to me, I was excited about that. I wanted to learn more about it. And early on, it was kind of more focused on representation, right? We need to bring people together from different backgrounds, in workplaces, and schools, etc. And then that sort of evolved into, well, it's not just enough to bring people from different backgrounds together, you need to have an environment where people feel included, where they feel valued, right. So it kind of evolved from not just diversity to diversity and inclusion. And I think kind of the more recent iteration of the field is the E in diversity, equity and inclusion. And the equity piece being really looking at that systemic part, we were just talking about, how are our systems working for us? Where are their inequities built into those systems? How can those be corrected? So that we actually have a place where people from different backgrounds can feel included and valued and feel treated fairly, and paid fairly? For the work that they do? Right, so that's when all of those come together? Of course, there's additions to that as well. Some organizations add accessibility as an aide to that, you know, some include justice. So there's, this becomes a bit of an alphabet soup, but all with the this idea of differences, valuing differences and treating people fairly at the heart of, of this work.
 
<strong>Michael Hingson ** 29:50
And that's really what it's about. And as you point out, it's really about equity. I've noticed and I'm still very serious We maintain the whole concept of diversity is much less of a really good goal to seek. Traditionally, diversity leaves out disabilities. In fact, I interviewed someone a few weeks ago. And this person talked about different kinds of diverse groups, and listed a number of things and never once mentioned disabilities, and I asked him about that. I said, I'm not picking on you, but you didn't include disabilities. And he talked about social attitudes. And he said, well, it, it includes social attitudes in some way. And my point was, No, it doesn't really, because social attitudes are a different animal and don't have anything to do with dealing with disabilities to disabilities is a different kind of thing. Yeah. So it's, it's interesting how different people approach it. Now, this particular individual was a person who is involved with another, another minority group, but still, we have to face that. Yeah. And it makes for a very interesting situation, and it makes for a challenge in life.
 
</strong>Shilpa Alimchandani ** 31:16
Yeah, I mean, it's one of those places where, you know, I have privilege as someone who doesn't experience disabilities in my life on a daily basis. And I That means for me, like to be an ally, like, what we were talking about earlier, is that I need to educate myself, right? I need to look for those opportunities, where I feel like well, yeah, sure. This is easy and accessible for me, but it wouldn't be for our friends and colleagues and people who don't have the same abilities that I do. And what can we do to change that? Okay, that that's what ally ship looks like. And I know, it can be overwhelming, right? People say, oh, there's so many, you listed so many things under this umbrella of diversity? Like how can how can we possibly, you know, pay attention to all of it. And I actually don't think it's, it's too hard for us. I think, as human beings, we have this amazing capacity for empathy, we have this capacity to our minds are malleable, we can continue to learn and grow throughout our lives, we have to have the will to do it. Right. And, and put the effort in to do it. But it is possible.
 
<strong>Michael Hingson ** 32:27
It's interesting to look at and one of the things that I think I see, and this is from my perspective, as a as a blind person, or let's say a person with a disability, it's it's interesting how I think sis Thai society teaches that all the rest of us are better than persons with disabilities to a great degree am. And I think it's very systemic. And I think, to a very large degree, it does go across all sorts of different lines. But we teach people that I teach our children that disabilities make those people less in ways that it doesn't necessarily apply to other groups. Although the concept and the overall process is the same, it still comes down to, we're in power, we're better than they, but it does go across a lot of different lines. And when we teach people that disabilities are less, that's a problem that somehow we, as part of all this need to overcome.
 
</strong>Shilpa Alimchandani ** 33:37
Yeah. And you know, it's ultimately, Michael, to your point, it's dehumanizing. We're dehumanizing entire groups of people. And sometimes it's like, quote, unquote, well intentioned, but it's really more of a pity than it is an understanding of respect and empathy for someone else's experience. And nobody needs that. Right. Nobody wants to be felt sorry for, you know,
 
<strong>Michael Hingson ** 34:06
yeah. And I think that that probably is more true. When you're dealing with a person with a disability, then a lot of other groups, you won't feel sorry for them, you may distrust them, or whatever. But for disabilities, we feel sorry. And that promotes fear. Gosh, we sure wouldn't want to be like them.
 
</strong>Shilpa Alimchandani ** 34:29
Right? Because that's the worst thing that could happen, right? So it creates more of that division of, I'm not like you and I don't want to be like you, you know, right.
 
<strong>Michael Hingson ** 34:40
Right. On the other hand, disabilities is an equal opportunity, kind of a thing. Anyone can join us at any given time unexpectedly, or maybe expectedly. But to use a bad word expectedly I don't know that's not a word. But anyway, Yes. So we have to learn to speak. But still, it is something that anyone can experience. And we don't try to equalize. So it is a it is a challenge. But But again, let's look at you what what was your career like getting into this? So it wasn't a job that really existed as such. And then you kind of discovered that maybe it really was. And so you decided not to be a lawyer, and we won't talk about the the legitimacy or efficacy of not being a lawyer, although, oh, many lawyer jokes out there. But But what did you then do? Yeah,
 
</strong>Shilpa Alimchandani ** 35:45
so, you know, my early work was at a nonprofit that no longer exists, but it was the national multicultural Institute. And they were kind of doing diversity training for organizations, and like the World Bank, and educational institutions, and some nonprofits and, and then, so I discovered, like, Oh, this is becoming a growing thing that businesses organizations want education, around issues of diversity, and how they can work better together across difference. So that was really fascinating to me, I also got involved in cross cultural communication. So when I was teaching at American University, it was in the School of International Service, which has had as a requirement for any international studies major, to take a course on cross cultural communication, to recognize that, you know, depending on what culture or part of the world we're from, we really kind of think differently, communicate differently. And it doesn't mean that that thinking or that communication is good or bad, but it's different. And we really need to appreciate, you know, how some cultures are much more direct, and some are much less so right, very indirect, how some cultures were engaged in conflict, really, you know, emotionally and others are much more emotionally restrained, you know, and some are much more individualistic, and others being more collectivist. So I started really studying these issues, and realizing that there really was an opportunity to educate people about some of these cultural differences and identity differentials, and ultimately power differences that exist in our societies. So I worked internationally, I worked at the Peace Corps, and I've traveled with the Peace Corps to different countries, to train staff who worked for the US Peace Corps. I worked for the State Department, and I did leadership drug development work there to prepare Foreign Service officers before they go abroad and during their service on how to lead effectively in those global environments. And then, I decided to leave government after a while and, and pursue private sector. And there's a lot like in the private sector. Well, there are a lot of organizations that invest heavily in diversity, equity and inclusion, big training programs, a real focus on how to make their policies and procedures more equitable. So that was really interesting, you know, to get into that consulting space, first working for a firm called cook Roth, and then three years ago, I went out on my own and, and started my own practice. And I love the work it's it's challenging, you know, there's some people who are in it for the right reasons, and others, maybe not as much. So I'm learning a lot in this field, now 20 to 20 plus years into it, but but also feeling quite fulfilled in
 
<strong>Michael Hingson ** 38:46
the work that I do. So what does cook Ross do? Or what did they do?
 
</strong>Shilpa Alimchandani ** 38:50
They're a diversity, equity and inclusion consulting firm, that they work a lot with the fortune 500, even fortune 100 corporate sector. In my independent consulting practice, I'm doing less kind of corporate work and more work in the NGO sector, with smaller businesses, nonprofit organizations, and the like.
 
<strong>Michael Hingson ** 39:13
What made you decide to go out on your own?
 
</strong>Shilpa Alimchandani ** 39:16
Oh, I had thought about starting my own business many times, and really erred on the side of stability and a stable paycheck for so many years. Until finally, I had some supports in place, right, talking about systems. I had some supports in place to make it possible for me to go out on my own. I had a partner who had a steady job with health insurance for for us and for our two children. My parents moved closer to where we live. So I had some family support in the area. And then, you know, decided just to take the leap and have confidence in myself and what I could offer as a consultant as a facility cater to clients. And the vast majority of my work is through word of mouth, I really don't even do much marketing. And I'm very fortunate to be in that role, but it also just showed me like, oh, you might have maybe you could have done this sooner. But it took me a while to feel like I had the the support and the confidence to do that.
 
<strong>Michael Hingson ** 40:21
But even though you're on your own, do you still have a relationship? or do any work with cook Ross? Or do you still teach
 
</strong>Shilpa Alimchandani ** 40:29
other consulting firms, small consulting firm, so I subcontract for them. And if this I, in addition to my consulting, press practice, I, I became a certified coach, I went through a coaching program, and became an international coaching Federation, certified coach. So I work one on one with people, largely women of color leaders who are, you know, in periods of transition or growth in their lives and in their careers to help guide them through that process, and help them really tap into all of the strength that they have, and the wisdom that they have within themselves. So I have a lot of variety in the work that I do, which I really enjoy.
 
<strong>Michael Hingson ** 41:15
So you, you, you keep connections open? And that's always a good thing. Of course, indeed. So what kind of changes have you seen in the whole field of diversity, equity inclusion and such over the years?
 
</strong>Shilpa Alimchandani ** 41:32
You know, there have been a lot of changes, I think I mentioned early on, there was a lot of focus on representation, I think a big and then, you know, looking at the culture, and how can we be more inclusive, but even in that conversation about inclusive, Michael, there was a bit of teaching people to be like us, right, like, so there was still sort of a dominant majority white male, you know, able bodied, you know, cisgender, heterosexual, you know, culture. And we invite people who belong to other groups, marginalized identities to join us, but to kind of be like us, right, and then I saw shift will know, the point is not to make everybody act like the majority group, the point is to actually create a place where people with different experiences, different identities, can all thrive in the same environment. That means changing the environment, right? That means actually looking at some of those systems, looking at the culture, and saying, you know, if it's a culture of like, everybody goes out for happy hour after work, or they have important conversations on the golf course, or whatever, that that is really fundamentally excluding a lot of people from those informal ways that people hold power in the organization. So how do we create cultures and systems that are more fair for everyone, I think, now, especially post the murder of George Floyd in 2020. And a real reckoning with the history of racism in the United States, there's much more attention being paid to some of those systemic issues in with particular guard regard to race, but also other identity groups. And that's a big shift. There were a number of years when I worked in this space, where people were still, like, uncomfortable naming race, they would talk about diversity broadly, talk about all the different things that make us the rainbow people that we are, but not deal with some of the harder, stickier Messier subjects. And I think there's more of a willingness to do that now.
 
<strong>Michael Hingson ** 43:42
And they won't deal with the words. Yeah, go ahead.
 
</strong>Shilpa Alimchandani ** 43:45
Yeah, there's, there's more. So there's like a caveat to that. There's also a lot of people who say they want to do that more difficult and challenging work. But when confronted with it, actually retreat and say, Oh, no, I'm not comfortable to this. This is a bit too challenging, too threatening. It's making me really uncomfortable. And so there are organizations, there are leaders who have said one thing, right and publicly made announcements about how they're anti racist, or they're, you know, all about equity or whatever. But then that hasn't necessarily followed through in the action. So that's, that's something that's we're dealing with now, in the field. In some places, there's a openness, a recognition for some of those difficult topics and other places. It's really just on the surface. As soon as you go a little bit beneath the surface, you realize that the commitment is really not there.
 
<strong>Michael Hingson ** 44:44
Now you have me curious, so you've got you've got the company or the group that does go out on the golf course and make decisions or that goes out for lunch and has martinis and make decisions and There are reasons for it. The reasons being that you're going away from the company, you're going away from the environment. And you can think and you can have all sorts of rationales or reasons for doing it. But nevertheless, it happens. How do we change that? How do we address that issue? Do we, when we have people who were excluded, because they don't go out on the golf course? Do we create an environment for them to be able to go on the golf course? Or do we do something different? Or are we there yet?
 
</strong>Shilpa Alimchandani ** 45:31
Um, I think we're there. I think that first of all, you we need to recognize that some of those informal practices are in fact unfair. And then if you're wanting to let go of them and say, Well, what we liked about that was that it was somewhat informal, right? But are those the only informal spaces you can create? Right? Not necessarily. There are other ways that people can connect informally in an organizational context that aren't around, you know, alcohol or, or aren't around a particular sport, or aren't around a particular, you know, activity that necessarily excludes or that are always after hours. So this is something that women have really struggled with, is that, you know, if those important conversation side conversations are happening, not during work hours, and they're still to this day, women have more responsibilities at home with family than men do, then that's an automatic disadvantage. Like you you're not even in the room, you're not even there to be part of those exchanges. That doesn't just apply to women. But that's just that's an example. So how do we then think about leadership differently, how we develop people, what our decision making processes are, how we hold each other accountable for those decisions, it kind of comes down to your organizational values, and how you live those values in the way in which you lead and the way in which you engage in your work and your interactions with your colleagues. It's easy to say on paper much harder to practice those values. Why is that? Oh, well, you know, everybody likes to have on their website or on the wall in the conference room. Oh, we believe in integrity, we believe in inclusion, right? We believe in collaboration or whatever the values may be. But what does that actually mean? What does that look like? How do you make on how do I Shilpa behave in accordance with those values? Right? Question.
 
<strong>Michael Hingson ** 47:45
It gets back to Talk is cheap. Absolutely. Talk is really cheap. Talk is really cheap. It's easy
 
</strong>Shilpa Alimchandani ** 47:53
to make these pronouncements and to say the right thing. It's much harder to practice them. And so when I engage with clients, it's really looking at those organizations and those individuals that are interested in making some change. They're like, Okay, we know this is not going to happen overnight, it's not going to happen, because you did one workshop with us. And then we all went home, it's going to be it's going to happen over time. By articulating the behaviors. We want to practice building the skills to practice those behaviors, building the accountability for us to actually implement those behaviors and those changes in our policies, then we can actually create some long term change. That's not easy. It's not sexy, it's hard to work. And that's how you create a more diverse, equitable and inclusive organization.
 
<strong>Michael Hingson ** 48:47
And it is very uncomfortable, and it's what really causes a lot of the hatred. So why is it that people hate race differences so much, because they're different than us. They're not as good as we are. And although in reality, they can demonstrate that the hair is equal is we are whoever we are. The fact is that they're calling us on it. We don't like that we don't like change. And the reality is we need to learn to change.
 
</strong>Shilpa Alimchandani ** 49:16
Yeah, this whole idea, you know, we all think of ourselves as good people, right? So when someone points out some way in which I have exclude been exclusionary or discriminatory in my behavior, my first instinct is to defend myself, but I'm a good person, I would never try and hurt another or discriminate or exclude. But in fact, as a human being that operates in these systems that we are a part of, I haven't times excluded, I have at times been unfair in the way I've treated people and just and been discriminatory. And so it's important for me to be able to acknowledge that that I can be a good person, but part of being human is that I do have some of these checks. Challenges, then only can I change it and work to change some of the systems if we're going to live in denial like, Nope, we're good people, and therefore we can't hear any of this criticism. It's not possible for me to be unfair, unjust or discriminatory. And then how are we ever going to change?
 
<strong>Michael Hingson ** 50:16
Right? Which is, which is of course, the whole point, isn't it?
 
</strong>Shilpa Alimchandani ** 50:19
Yeah. But it's hard. It's a tough, but I really, I always come back to humility in this work, you. If you are to engage in a sincere way to build a more equitable and inclusive world for everyone across identity groups, you will be humbled time, and
 
<strong>Michael Hingson ** 50:37
it's hard because we haven't learned to do it. And also, many of us just really, ultimately don't have the desire to learn to do it. And that's what we have to change. What are some of the major mistakes that you've seen organizations make? I think you've referred to some of this already. But it's worth exploring a little more.
 
</strong>Shilpa Alimchandani ** 50:57
You know, one thing that we haven't talked about yet, but I often hear from clients who seek out my services, is that, oh, we really need to focus on recruitment, right, we just need to get more diverse leadership team, we need to do a better job of reaching out to, you know, XYZ group that's underrepresented in our organization. And they put a lot of effort into recruitment. And then what happens, you bring in people from all these different backgrounds that you said, weren't represented, and now they're there, but there hasn't been much emphasis on inclusion or equity. And you've created a revolving door. Because very soon, people from those marginalized identity groups discover this isn't a place where they really feel like they're valued, or it's not a place that set up to really support them to be successful. And they leave. And then those same organizations are like, well, we put all this money and time and effort into diversifying, what did we do wrong? So to that, my I, what I say time and time again, is we have to start with equity and inclusion. And then the diversity will come if you don't start with diversity and with recruitment, and then just with wishful thinking, hope that it all works out. Once everybody's together in that organization, quite often it doesn't.
 
<strong>Michael Hingson ** 52:18
It ultimately comes down to changing the mindset, which is really what doesn't happen. And diversity doesn't change the mindset. And I think that's something that conceptually inclusion can really help to do is to change the mindset if you're really going to look at what inclusion means. And that's why I've always loved to talk about and I have a speech called moving from diversity to inclusion, because people clearly have already changed diversity to the point where it doesn't necessarily represent everyone. But ultimately, all those people, I think, still try to do it. You can't say you're inclusive, unless you are, you can talk about being partially inclusive. But that doesn't mean a thing. Either you're inclusive where you're not, then that means changing a mindset.
 
</strong>Shilpa Alimchandani ** 53:01
It does mean changing a mindset. And that mindset allows you to change some of your practices, like it can be as simple as like, how do you design an agenda for a meeting? And how do you facilitate that meeting? And how do you actually include all of the voices of the people who are part of that group? A lot of just a thing about how many times people and organizations how much time people spend in meetings, and a lot of them are not particularly inclusive, like half the people are checked out. There are a few people who dominate the conversation. Right? And it seems it's such a waste. It is such a waste, because there are ideas that are not getting shared, there are conversations that are not being had, there are conflicts that are not getting resolved. Right? Because we're just used to doing things in the same way. If we can change that mindset, like you said, and, and also some of the practices, even small things like that will make a difference, right? People will start speaking up in a different way. Right? Well, dialogue shifts,
 
<strong>Michael Hingson ** 54:07
and that's what we really need to work toward is that dialogue, shift that mindset change, and that makes a big difference in in all that we're doing. Tell me a little bit more about your company about mu T and what it does and how people can learn about it.
 
</strong>Shilpa Alimchandani ** 54:24
Great. So yeah, Mookti the M O OK T I. Consulting is my organization. As I mentioned earlier, Mookti means liberation. And I have two parts to my practice. One is organizational training and consulting. So I provide and facilitate workshops and and Leadership Development Series for organizations on all kinds of dei related topics. From you know, interrupting bias to Um feedback on microaggressions to you know, a leading with an equity lens and using the system's lens to solve problems in your organization. And, and I really enjoy that work that organizational training and consulting work. The other part of my practice is coaching. And that is one on one with individuals, primarily, I focus on women of color leaders, because coaching remains a white dominant profession in the US. And there's a real opportunity for people of color to enter this field and a lot of clientele who are looking for coaches who understand not just their leadership journey, but also how their identities impact them every day. So being a woman and a woman of color in a leadership role in an organization is different than being a man or being a white man in particular. And so those of one on one coaching conversations that I have with my clients really can unlock their potential, can free them up to make decisions that are more aligned with their values and make choices in their career that are more fulfilling for them. So in all aspects of my work, I'm about you know, freeing people, from the systems of oppression that limit us, some of that work is organizational. And some of it is individual,
 
<strong>Michael Hingson ** 56:21
if people want to reach out and contact you and explore working with you, and so on. How do they do that?
 
</strong>Shilpa Alimchandani ** 56:29
Sure. So my website is the best way to learn more about me and my work and also to contact me. And the website is simply <a href="http://mookticonsulting.com" rel="nofollow">mookticonsulting.com</a>
 
<strong>Michael Hingson ** 56:40
Have you written any books? Or are there other places where people can get resources that you've been involved in creating? Yes, I
 
</strong>Shilpa Alimchandani ** 56:49
mean, I did write a book number of years ago, communicating development across cultures, which is more focused on cross cultural communication in the international development field. So not as much on organizational dei work as I'm doing now. I'm quite active on LinkedIn and and do post my own articles on LinkedIn. So that's a good place to find me as well.
 
<strong>Michael Hingson ** 57:16
How can people find you? Can you? I assume, by your name, can you spell
 
</strong>Shilpa Alimchandani ** 57:20
Shilpa Alimchandani in LinkedIn, I'm the only one so you'll find me pretty easily there.
 
<strong>Michael Hingson ** 57:26
Why don't you spell that? If you would, please? Sure.
 
</strong>Shilpa Alimchandani ** 57:29
So Shilpa  S H I L, P as in Peter A. and Shilpa Alimchandani is A L I M as in Mary C H, A N as in Nancy, D as in David A. N as in Nancy. I. So it's a long one, but a phonetic name. In fact, on my website, I have a little button where you can click pronounce. And it tells you how to pronounce all, you know, with an audio clip of how you say the word book, The and also how you say my name Shilpa Alimchandani
 
<strong>Michael Hingson ** 58:02
Well, I hope people will reach out. Because I think you're you're talking about a lot of very valuable things. And I think we really need to look at inclusion and really create a new mindset. As I said, I have a speech called moving from diversity to inclusion. In fact, it's the second episode on our podcast. So if you haven't washed, I hope you'll go see it. There's my plug. And then my fourth episode is a speech that Dr. Jacobus tenBroek gave Dr. Tim brick was the founder of the National Federation of the Blind. And one of the foremost constitutional law scholars in the speech he gave at the 1956 convention, the National Federation of the Blind has called within the grace of God, and especially the last two paragraphs of that speech, I love but it's a great speech that I think, whether you're talking about blindness or any other kind of group, it applies. And he was definitely a visionary in the field, and was a was a great thinker about it. So that again, that's episode four, I hope that you and other people, if you haven't listened to it will go out and listen to
 
</strong>Shilpa Alimchandani ** 59:11
know Michael, I did listen to that, upon your recommendation that episode four and that speech was really moving and inspiring, and what I would say more than anything else, I felt that it was empowering. It was so empowering, and thank you for recommending that.
 
<strong>Michael Hingson ** 59:27
And he thought that he was being gentle with people in talking about discriminations and so on. In later years, he delivered another speech in 1967. Called are we up to the challenge? And he thought that he was much more forceful in that he started the speech by saying, and again, it's about blind people, but it could it goes across the board. He said mind people have the right to live in the world, which is interesting, but I still think is 1956 speeches was says best and I think there are others who agree with that.
 
</strong>Shilpa Alimchandani ** 1:00:02
Well, it's been such a pleasure speaking with you, Michael, thank you so much for inviting me on to the podcast.
 
<strong>Michael Hingson ** 1:00:07
Well, I am glad that you came and I hope that you will come back again and definitely anytime you have more insights or whatever or there's any way that we can be a resource for you, and I'm sure others will feel the same way. Please let us know. But Shilpa  I really appreciate you coming on and all of you I appreciate you listening today. So, we hope that you will give us a five star rating and that you will reach out. Let me know what you think of what we had to discuss. I love your thoughts. All of the information will be in our show notes, including how to spell Shilpa his name and we hope that you will let us know your thoughts. So once more Shilpa Thank you for listening, at least you declare you listen to thank you for being here. Thanks. Thank you all and we'll see you next time on unstoppable mindset.
 
</strong>Michael Hingson ** 1:01:00
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformational Changer with Shilpa Alimchandani</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e91177e3-3af1-47bd-b053-3cd8f6d928a1.mp3?source=rss&amp;ext=asset.mp3" length="41700168" type="audio/mpeg" />
<itunes:episode>77</itunes:episode>
</item>
<item><title>Episode 76 – Unstoppable Drive with Homeyra Faghihi</title>
<guid isPermaLink="false">https://pinecast.com/guid/4a4a7534-81f6-44f6-af9a-bbdce9615aea</guid>
<pubDate>Fri, 18 Nov 2022 12:00:58 -0000</pubDate>

<itunes:duration>01:01:55</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/97363696-9a67-4892-bdf1-67634ec23807/UM076-Homeyra_F-coverart.jpg" />
<description><![CDATA[<p>Homeyra Faghihi is a licensed social worker and psychotherapist. Born in Iran she came to the United States on a student visa obtained with a lot of persistence and commitment. She will tell you her story of immigrating to America after the Iranian revolution.
 
Homeyra truly is a survivor and someone who works to achieve the goals she sets for herself. Her drive comes through with everyone today who she coaches and helps through her company Power to the Self online coaching. She is also the creator of &quot;Empowerment 4U&quot; Blueprint.
 
I personally am always fascinated to have the opportunity to speak with people who overcome personal challenges and obstacles. I believe you too will be inspired by Homeyra’s stories and thoughts.
 
<strong>About the Guest:</strong>
 
Homeyra Faghihi is a Psychotherapist of over two decades. She is a Licensed Clinical Social Worker, and has a doctorate in Psychology. Homeyra has years of experience with developing and offering group programs for women. As a Social Worker and Therapist, Homeyra has helped women with all sorts of struggles, including intimate partner violence. Homeyra is the founder of Power to the Self online coaching, and the creator of &quot;Empowerment 4U&quot; Blueprint. Currently, she provides services to women as an Empowerment Coach. In this role, Homeyra serves women who have left an unhealthy relationship, to transform their self-doubt into self-worth. 
 
 
<strong><em>Homeyra Faghihi</em></strong>
Empowerment Coach - Founder |<strong> Power to the Self online coaching</strong>
website: <a href="http://www.powertotheself.com/" rel="nofollow">www.powertotheself.com</a>
Instagram: <a href="https://www.instagram.com/power.to.the.self/" rel="nofollow">https://www.instagram.com/power.to.the.self/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, there, this is once again, unstoppable mindset. I'm Mike Hingson. Your host glad that you're here with us wherever you happen to be or wherever you're driving, or however you're listening to our podcast. And I want to thank you again for being here with us. Today we get to meet Homeyra Faghihi Homeyra  is a licensed psychotherapist, she has a PhD in psychology, right? Doctorate Yes, doctorate. Yeah, PhD doctorate in psychology. So she's, she's got lots to tell us. And she helps, especially women dealing with overcoming challenges, which is, of course, for our purposes, another way of talking about being unstoppable and helping people become more unstoppable than they think they can be, which is what we're all about. So, we get to have a chat, man, I'm sure it's gonna be kind of fun. So Homeyra Welcome to unstoppable mindset.
 
<strong>Homeyra Faghihi ** 02:16
Thank you. I am so happy to be here. Michael, thank you for having me. It's a pleasure.
 
</strong>Michael Hingson ** 02:21
Well, why don't you tell us a little bit about you, especially kind of your early life and so on. It's always a fun place to start. I think Lewis Carroll always talked about starting at the beginning. So why don't we do that? And go from there?
 
<strong>Homeyra Faghihi ** 02:33
Yes. I was born and raised in Iran. And I experienced the revolution. During my preteen years, and half of the Iran Iraq war, I was in Iran. So I, in addition to my own personal life difficulties, then we had this collective trauma that we were all going through in Iran. And at the age of 19, I left and I came to the US, by myself, and I have been living here in Los Angeles since then. And I don't know how quick you want me to move forward?
 
</strong>Michael Hingson ** 03:14
Well, let's, let's do this. So what got you interested in moving to the US of all places? Certainly, that's a major culture shock from living in Iran. And, of course, with all of the things going on with the revolution, so on, they would consider us the big enemy and all that. So what made you want to come to the US?
 
<strong>Homeyra Faghihi ** 03:35
Yes, as a child, before the revolution, of course, I was very aware that many, many Americans lived in Iran, and we had American TV and American radio. And so I was always fascinated, I would always listen to the American radio in Iran. And I even though I didn't understand what they were saying, I just, you know, at least enjoyed the music. And I would watch the TV shows, again, not understanding what was happening, but enjoyed it very much. And also, I had family members who lived in the US, so I always had this fascination with America.
 
</strong>Michael Hingson ** 04:11
And so that translated into you deciding to move that was still a big step.
 
<strong>Homeyra Faghihi ** 04:17
Yes, very much. So especially at that time, after the revolution, with all the friction between the two countries. It was not easy to get here. It was very, very difficult to get here, but I made it.
 
</strong>Michael Hingson ** 04:30
Oh, did you get a visa? How were you able to come to the US? I mean, you had to be pretty committed and had to obviously go through all sorts of steps to make that happen. I'd love to hear the story.
 
<strong>Homeyra Faghihi ** 04:41
Yes. I would love to tell this story. As a kid as a teenager. Obviously I didn't know anything about creative visualization are these manifestation tools that everybody strategies that everybody knows these days and talk talk about? But I knew In my soul that I will be living in the US at some point, I just knew that. And so the whole process was a miracle one miracle after another, basically, because there was no embassy in Iran, I had to go to another country to go to the US Embassy there and get my student visa from there. And I have an uncle who lives in London. So the plan was for me to go to London, and then apply to the US from there. And the fact that I got a visa to England to the UK, that was a miracle on its own. Because that day, when I was when I went to apply for my visa, they did not give these to any young people, except for me. I mean, it was, again, a true true miracle that I was the only person of all the young people there who got the UK visa that day. Then I applied when I was in London, I applied to the for the US visa twice. And both times, they just looked at my documents, they didn't really look at them. They didn't I don't remember if they gave me any good reason, they just put the denied stamp on my passport, which was devastating. It was devastating. I can't even express describe the feeling that you get that that you have that happened to you twice. So the decision after then was either to go back to Iran or try one more time, and I didn't know what to do. And one of my uncle's friends came over just happened to come over. And I told her my story. And she said, You talk about the US with such passion. I wonder if you wrote that in a letter and just took it to the next interview, maybe somebody will read your letter. And I said, you know, I'm desperate. I do whatever. But I don't I my English is not good enough for me to write such a letter. So she said, You just tell me and I write it. So I told her in Farsi, she wrote the letter in English. And before the third appointment that I had with them, I went the day before and I gave the letter to the guard and asked him if he could please give it to whoever's in charge there. And the next day, when I went in, for my interview, the shocking thing that happened the moment I walked in, because normally the other two times, they would, they would basically take your name, then you would have a seat. And then there are these windows that they would assign to and you would go to a window and talk to an officer in the window. But when I got in this time, they just said to me, come come on around the back. So they took me to the back office, which was really shocking and confusing to me. Why would you take me there? And a gentleman who I believe was a top person there, he came and saw me back there. And he only asked one question. He did not even look at my documents. He just said, Did you write this letter yourself? And I said, Well, these are my words in Farsi translated into English. So yes, I know. And I explained to him how my English was not good enough to do a letter like that. And he just said, Wait right here, he went to another office and came back with my visa without even looking at my documents. And at the time, this is truly miraculous, because at the time, I don't know how things are right now. But you would need three weeks before they responded to your application. And but he gave me the visa right there. And then and it was one of the best moments of my life dream coming true.
 
</strong>Michael Hingson ** 08:34
That must have been really exciting to have that happen. You know, we're over here. So used to paperwork, so used to bureaucracies. But I also know that oftentimes the way to cut through a lot of bureaucracies is to get to the right person to say the right thing. And to get people to really understand where your heart is. Yeah, if you can make that happen. A lot of doors can open.
 
<strong>Homeyra Faghihi ** 09:03
And all of those things aligned that day. Yeah, yes, exactly. And he was definitely the top person there. So he could decide that we don't have to wait three weeks for you to get the visa here. I'm giving it to you.
 
</strong>Michael Hingson ** 09:17
So that, you know you You've waited already and it had been denied. So you know, yeah, that's a way to justify it to
 
<strong>Homeyra Faghihi ** 09:23
Yes, yes. Yes, exactly.
 
</strong>Michael Hingson ** 09:25
So you came to the US and your English wasn't really very good, as you say, how did you deal with that? Because you clearly speak quite well now.
 
<strong>Homeyra Faghihi ** 09:37
Thank you. I do try. But yes, at the time, you know, because I had studied English through all through my 12 years of school, so I knew grammar a little bit. Somewhere. I would say I was somewhat good at grammar, but I couldn't speak and I couldn't understand what people were saying. And so those were the skills that I needed to work on. And so for the speaking ability, the best thing that I did was I started to work right away. And so when you, when you're forced to speak, you learn, you have no other way but to speak. And, and so that was really helpful. And also, of course, going to English school English a second language school as well as in Santa Monica College, I took a, an English course. So those, of course helped to but I think the, the, the one that helped the most was. And this may be funny to some, but it was really a lifesaver for me at the time they had Three's Company and family ties back to back on TV, and watch those two shows every night. And they were very, very helpful. And also, just to let you know how poor my English was. My first movie here in the US was the Breakfast Club. And for those who have seen it, The Breakfast Club is a story of five kids sitting in a library on a Saturday in detention and speaking and there's so there's no action, there's no story to follow those five kids talking. And it was terrible, terrible experience for me because they did not understand anything. And I felt so out of place because I felt so like out of place, I felt that I was at a place because everybody was laughing at every single line and I wasn't getting what was happening. So my first job was at a video store. What I did was I would I would watch this video of the Breakfast Club over and over and over and over again. And every time I learned, you know, one line, it was a victory and motivation to watch it again to learn more. And so it's a very special movie to me. And aside from the fact that it's a really good movie once I got it.
 
</strong>Michael Hingson ** 11:45
Well there is that. Yeah. And and of course you watch family ties. So Michael J. Fox taught you English.
 
<strong>Homeyra Faghihi ** 11:51
Oh, for sure. And Jack, you're
 
</strong>Michael Hingson ** 11:53
exactly right. And yeah, and all the people on Three's Company what a what a collection of people to teach you English. Have you ever had a chance to tell any of them? What a good job they did?
 
<strong>Homeyra Faghihi ** 12:05
No, unfortunately, I did not. I did not however, iMovie that later on affected me in a different way. Which was the I don't know if you've seen Goodwill Hunting, but that was a very special movie. And I was able to communicate that with Ben Affleck not Matt Damon but Ben Affleck and I. It's a long story. But anyway, I was able to do that. I got a signed script from him. And a CD. Yeah, the CD of the No, not the CD but the DVD DVD. Yes. I thought it was a soundtrack but about bought the soundtrack myself.
 
</strong>Michael Hingson ** 12:37
Well, that's pretty cool. Well, you did get to tell him and that's that's a good thing. Yeah, it's kind of an odd compliment to get from someone because I'm sure most, most of the time they want to hear and they do get to hear what a great movie it was. Or the critics say what a bad movie. It wasn't here. You taught me English.
 
<strong>Homeyra Faghihi ** 12:56
Yes, I never I never really wrote to I believe was it. Was it John Kelly? I don't know the creator of The Breakfast Club. I forget his name. He did a bunch of big movies. I don't I forget his name, unfortunately. Yeah. But anyway, so.
 
</strong>Michael Hingson ** 13:13
So you got to the US. You went to college. And you studied?
 
<strong>Homeyra Faghihi ** 13:21
Yes, I had that on pause for a while because of financial issues. I was on my own and I wasn't able to manage all the costs. So I had to put that on hold to work full time and two jobs many, many years. I've worked two jobs. So yes, but eventually I was able to go back to school. Yes.
 
</strong>Michael Hingson ** 13:39
So you, but you, but you did get back to it. And you ended up getting a doctorate. And that's pretty good.
 
<strong>Homeyra Faghihi ** 13:46
Yes, yes. So I got my bachelor's in psychology master's in social work, then I became licensed as a clinical social worker here in the state of California. And when I went back to school, I got my doctorate and thank you for reminding me I wanted to say, I did not get a PhD, I got a Psy D, which is a psychology doctrine. And the difference between sidey and PhD is that PhD is very research focused. And Psy D is clinical focused,
 
</strong>Michael Hingson ** 14:12
and I stand corrected.
 
<strong>Homeyra Faghihi ** 14:15
That's okay, thank you. But I just thought because if you're not in the field, for those who are not in the field, they probably most people don't know the difference between the two, but there's a difference.
 
</strong>Michael Hingson ** 14:24
But you've got a Psy D in psychology. So you didn't, you didn't get an actual medical degree in psychiatry use psychology, but, but that's pretty important. And it's a good thing that you did. Well, you you certainly have taken a number of risks and are a risk taker in a lot of ways and I want to come back to that in a little bit. But you went to work though. So what did you do when you you got your Psy D? or what kind of work did you think go into?
 
<strong>Homeyra Faghihi ** 14:54
Yes, so right after my master's is in social work is when I got my My first professional job as a therapist, and I worked in your hometown of Palmdale, for over 13 years in a community mental health clinic, I helped kids, many of them were in foster care. And that's where I worked for 13 and a half years, I would say. And then after that, I worked at the VA for about nine years. And that was last year when I resigned from the VA. Last year. Yes. And I haven't had a practice on the side for some time in the past. So
 
</strong>Michael Hingson ** 15:30
which branch of the VA Did you work at?
 
<strong>Homeyra Faghihi ** 15:33
So I was in the, the main one here in the LA area, greater Los Angeles area is in West LA, I worked in the second biggest branch, which was in the valley. That's where I was in North Hills. for about nine years,
 
</strong>Michael Hingson ** 15:49
it seems to be also isn't there a fairly substantial one in Long Beach?
 
<strong>Homeyra Faghihi ** 15:53
Yes, definitely. There's one in Long Beach, and downtown LA. Yes. And then little offices in other places?
 
</strong>Michael Hingson ** 16:02
I think a lot. I think a lot of the visual, I think a lot of the visual issues. Go through Long Beach, or I may be mistaken. That's what I remember.
 
<strong>Homeyra Faghihi ** 16:11
Yes, I think so too. Although we did have a person who came to our branch, but I believe you're right, she came from Long Beach, I believe I could be wrong.
 
</strong>Michael Hingson ** 16:22
So you now have your own private practice, and that I definitely want to learn about but as I said earlier, you are a risk taker, what's the bravest thing you've ever done in the United States,
 
<strong>Homeyra Faghihi ** 16:36
the bravest thing that I've ever done in my life, altogether, is at the age of 21, where I was already here for a year, and I was living with a family member. But it was really interested in moving on to live with two friends that I met two girls, I met in Santa Monica College, and we became very good friends. And I really wanted to move in with them and live with them. And unfortunately, I didn't get any support around that. And not because my family didn't believe in me, but because they had never seen that done. And they kept reminding me that you have you don't have any money. You don't speak English very well yet. How are you going to do this? We are very much against you moving out, because you're going to end up back in Iran. Is that what you want? And I said, Absolutely not. I do not want to end up back in Iran. And so it was very brave. I think. And I'm recently in fact, I was thinking about the 21 year old in me and I was in awe of her courage. Because I said, I, this is what I'm doing. And I know in my heart that I will not go back to live in Iran. That's not my plan. And so with any without any financial support any emotional support with no money, because you know, I would just work paycheck to paycheck, I had no savings, no backup. I just decided to be on my own. And here I am 30. Some years later, still in Los Angeles, and very happy. This is my home.
 
</strong>Michael Hingson ** 18:09
Why did you decide to do that? I mean, we all talk about support systems and so on all the time. And clearly you were leaving a lot of your support system behind, although they were still your friends, but you wanted to be on your own. Why did you want to do that?
 
<strong>Homeyra Faghihi ** 18:24
I think it was important to me at the time to live my life the way I wanted to live my life, I had this freedom idea in my head that I need to live my life my way. And that was big to me even a 21 which is really incredible when I think about it, but that was me, I needed my freedom and live life my way. Well,
 
</strong>Michael Hingson ** 18:49
that's pretty important to be able to do and the fact that you were mature enough and understood it and obviously thought it through. Yes. Because you you knew what your situation was. And you've made it work.
 
<strong>Homeyra Faghihi ** 19:03
Yes, because at the time I you know, this is we're talking 30 Some years ago, so a one bedroom apartment in West LA was $600. And I was already paying $200 and helping out with the rent for $200. So my thinking was I went to these two friends and I said, What if I live with you and your rent will come down from 300 to 200. So you benefit from this and I'm paying the same rent so but I live I get to live with you because I enjoy being with you too. And and they thought it was a good idea because they were getting money sent to them from Iran and the dollar was very expensive and today is like ridiculously expensive. But to them they were helping out their parents by moving me in with them. So it was a win win situation we definitely did think
 
</strong>Michael Hingson ** 19:51
it through. And that makes a lot of sense. Clearly.
 
<strong>Homeyra Faghihi ** 19:54
Yes, that apartment right now is probably $2,000 But
 
</strong>Michael Hingson ** 19:59
oh at least Yes, our home we bought six years ago when we built this house. And I think with all this happened, it's pretty much doubled in value in six years. Wow. Yeah, it's it's amazing what's going on. And, and I hope it's it, I certainly don't mind the high property value, but at the same time, it makes a lot of unaffordability for a number of people who dream of getting a home. We were blessed. Yes, yeah. Do you still live in an apartment? Or do you own a home now or,
 
<strong>Homeyra Faghihi ** 20:34
when I was before I got married. I was single. And I wanted to have my own place. So I bought my own place. At one bedroom. It's a tiny little one bedroom. But I never gave it up. I'm renting it out. And so I have it, I just, it just felt good. I have always been very independent. And I always thought I, you know, I need to instead of paying for rent, I need to buy my own place. So I worked extra in order to be able to afford it. I got a Saturday extra job on Saturday so that I can buy that place. And I still have it. But right now I live with my husband. So yes, we own our place. Oh, that's good. Well, the bank owns it. The
 
</strong>Michael Hingson ** 21:09
other bank owns it. That's true. Yes. How long have you been married now?
 
<strong>Homeyra Faghihi ** 21:14
It's been 10 years now.
 
</strong>Michael Hingson ** 21:15
And you guys put up with each other, huh?
 
<strong>Homeyra Faghihi ** 21:18
What we do put up with each other when you when you when you get married later in life, like the both of us did. It's it can get tricky. But at the same time, because we got married later in life, we both respect our need for privacy and get like individual time. So we both get that and that it works. It works fine.
 
</strong>Michael Hingson ** 21:40
Well, my wife and I got married, I was 32. She was 33. I love to say I taught her everything she knows. But you know, we got married fairly later in life. And our position is we knew what we wanted. And, and you can know that earlier, but we really knew what we wanted. And so we when we got married, we were pretty sure it was going to be something that would work. And you know, we have to communicate and there are times that we get angry and and we deal with it. And then that's the biggest issue is you got to deal with whatever comes along. Exactly. Yes. Yeah, it's all about communication
 
<strong>Homeyra Faghihi ** 22:19
very much so very much so. And I think the older we get, the more hopefully all of us are recognizing how important it is because, you know, in younger days, there's so so much of low self esteem going on for myself. I know for many of my clients that we're not able to express ourselves, we just take everything, most things and say yes to many things that we don't want to and so yeah,
 
</strong>Michael Hingson ** 22:46
well, so you worked in Palmdale for 13 years. And I don't know what the population of Palmdale was when you were there. But when I went off to UC Irvine in Oh, a long time ago, 1968 Palmdale had a population of 2700 people. Now of course, is huge. Yes, yes. And Victorville wasn't even a speck compared to Palmdale. And when we came down here to look for property to build a home, we decided to move down here in 2014 to be closer to family. And when we came down here to look for property to build a home, we were amazed that Victorville had over 115,000 people in the whole Victor Valley area was like close to 600,000 people.
 
<strong>Homeyra Faghihi ** 23:30
Wow. That's amazing. That's amazing. And how was it? If I may ask, how was it for you to move from Irvine to to Patna to Victorville? How is that? Well,
 
</strong>Michael Hingson ** 23:42
it a lot of moves in between? Oh, okay. So I went to UC Irvine. And then I was part of a research project developing the first reading machine that would read print out loud for blind people developed by a guy named Ray Kurzweil. And so I moved across country on my own to be involved in that and then lived in Massachusetts until Oh, yes. 1981 when the company I was working for Kurzweil Computer Products asked if I would go back out to California because Kurzweil was in the process of being acquired by Xerox, and they wanted me to help integrate Kerswell into the Xerox world. So we did, and kind of it all went from there. But I've been on both coasts a couple of times. And then in 2002, I moved from New Jersey, having worked in the World Trade Center on September 11, we moved to the Bay Area because I had an opportunity to work at Guide Dogs for the Blind where all of my dogs have been from and also people were asking me to come and speak and tell our story. But then in 2014 We decided to move down here, circumstances made that happen, so I never thought I'd be living close to Palm Bay. Again,
 
<strong>Homeyra Faghihi ** 25:00
yes, you ended up here, Anna. And I knew this I'm sorry that I had forgotten but yes, I knew that you had moved between the two coasts. Back and forth. Yes.
 
</strong>Michael Hingson ** 25:11
Well, how did you end up? After working in Palmdale for 13 and a half years or so? What made you go to the VA and leave what you were doing? Was it just the job thing? Or how did that happen?
 
<strong>Homeyra Faghihi ** 25:25
Yes, I really, really enjoyed my work work in Palmdale, it was very rewarding. And I loved it very much. There came a point when I was ready to do something different maybe. And I got to that point. And this is when, actually, before I even came to this realization, I let me go back before I came to that realization that I need to do something else. I actually had this client and usually my clients were teams. But for some reason I ended up again, you know, universe does put things in order and aligns things sometimes. But I had this first grader that I was helping. And he always came in with his grandfather, which the grandfather was also his adoptive father. And he was a Vietnam War veteran. And I ended up working with him individually, because his anxiety was affecting the kids anxiety. So we did a lot of work together with the Father. And I was so honored every time he told me, you know, you have helped me much more than the VA. And I was like, how is that possible? I'm not even your therapist, I'm your kids therapist. But he kept saying that. And so I was very honored by that. And also I was my work with him was very, I was very touched by him, because he was just such a beautiful soul. Whatever it was, he was just such a beautiful person. And to know that this beautiful soul had experienced the type of traumas that he had experienced I, it just shocked me and inspired me and affected me in all sorts of ways. I thought, Okay, I'm interested in working, maybe with more veterans. So at the time, I was in private practice, and on the side, and so I signed up with the bid the soldiers project, which is a group of therapists who donate their time to help veterans of Iraq and Afghanistan, to for whatever reason, if they're not able or willing to go to the VA, then they would come to us for therapy. So I helped another veteran in private practice that way. And then I thought, Okay, I think I like working with veterans so much that I'm going to apply to the VA. And so this position came up for Women's Health social worker at the VA here in the Valley. And it was the very first job that I applied to, I didn't think that I would get it because at the time, I noticed everybody who found a new job, they went on interview after interview after interview, so I didn't think that I would get this job I just applied. And again, another miracle I believe I ended up getting the job. And I was super, super happy about that shocked and happy that my first interview led to an actual, you know, to a job and I enjoyed my my time there very much. I was part of the history there because it was the very first Women's Health Social Worker on that campus before me that position did not exist. So I'm very honored to have been the very first one and I enjoyed my time there very much. I always told my supervisor every time she said there was another opening, you know, for a higher position. I never applied because I thought I want to do what I enjoy. And this is I have the best social work job on this campus. I always told her that. And I meant it. And I enjoyed it very much. So I was there for about nine years, until last year.
 
</strong>Michael Hingson ** 28:42
So you were at the LA campus. And so you helped a lot of women and men or did you mainly concentrate on women at the VA?
 
<strong>Homeyra Faghihi ** 28:50
Yes, my title was Women's Health Social Worker. So I was in primary care women's clinic. And the only time I get to I got to help men veterans was when I was covering for other social workers if they were on vacation or sick day or you know not not there, then I would cover for them. So those were the times that I that I helped men veterans or and we had also a lot of transgender or not, I shouldn't say a lot but we did have some transgender clients and women's clinic as well.
 
</strong>Michael Hingson ** 29:20
So kind of an interesting question out of curiosity more than anything. Obviously, there are differences between men and women least I've heard that in the past. But I say that sarcastically but but but in reality, are a lot of the challenges that the women veterans face, similar to the ones that you had to deal with or that others dealt with with men are the problems really so different that it's hard to compare the two.
 
<strong>Homeyra Faghihi ** 29:49
There are definitely some similarities and there are some differences and that's why we had a women's clinic there and that's why they they decide Read, and good for me. And I believe for the veterans from them to have a women's health social worker, the differences I mean, we know about the similarities in terms of, you know, some difficulties during their service, anything from moving away from family or adjusting to the military culture adjusting back to the civilian life, you know, the or difficulty with mental health issues, physical health issues that come up during service, I mean, they would have those things in common, of course. But in terms of what's different, one thing that is different is that the rate of military sexual trauma and women is higher than in men. So many of my my clients had experienced military sexual trauma. And of course, men experienced that too, but but less often. And the other thing that I would say is different for women is that because they came into the military service, life a little later on, although the population is growing, but they experienced a lot of discrimination by men. And that's something just for being a woman in the military. So that came up quite a bit among my clients that they weren't taken seriously, because they were female. And so in those ways, their struggles were different. And of course, you know, with military sexual trauma leads to a lot of other problems such as drug use issues, or homelessness, difficulty relating to other people to their own children, or to even having children to have a family. So it's really complicated. And, yeah, it's a huge problem. In my experience with women veterans, of course, you know, I'm sorry, just to be clear, the veterans who are probably not coming to the VA, I'm gonna guess many of them do not maybe face these issues. Or maybe it's not as common for veterans who are not coming to the VA. So I'm speaking from perspective of a social worker at the VA, I'm not speaking for all the veterans, of course.
 
</strong>Michael Hingson ** 32:10
Sure. So what mainly, did you do in in your work? How did you proceed?
 
<strong>Homeyra Faghihi ** 32:18
Yes. So being that I was the very first one, I kind of was able to make it my own, you know, kind of a work because it was the very first one, of course, I had the main role, which was to link veterans to resources, that was supposed to be my main job, to link them to resources at the VA, or in the community. And I was told, and the reason I, you know, I really liked this job, because it was a combination of case management and mental health. And so I knew that I would be doing some mental health, I started to see some veterans individually in therapy, and, and also what I learned that I really enjoyed doing groups. So even though nobody was really telling me to do these groups, I just saw the need for the groups and I kept developing new groups and offer those and that became the most, I will for the most part, very, very rewarding part of my job. And I was really attached to these groups that I was running, because they were so rewarding, especially, you know, for intimate partner violence. Because a lot of women struggle in silence with domestic violence, intimate partner violence. And so to offer help in a group setting, it would really help decrease the stigma around it. And it was very empowering, and for them and rewarding for me.
 
</strong>Michael Hingson ** 33:38
And of course, the real issue is that what you did was to get people to talk. Yes, yeah, to really deal with their issues. And as we know, one of the most powerful ways to do that is to talk about it.
 
<strong>Homeyra Faghihi ** 33:53
Yes, definitely. There's so much shame that, you know, we all experience shame all of us. And I always remind everyone that we all experience shame. And we all think that we're pretty much the only one except so when you when you know that everybody experiences shame. Everybody experiences self judgment, especially with this particular subject, and you have conversations about it in a group setting, it can be so healing to know that you're not alone. So not only you're talking about it, but you're also talking about it, but like five, six other women.
 
</strong>Michael Hingson ** 34:25
Of course, as it turns out, all have at least similar if not the same problems you do whoever you happen to be,
 
<strong>Homeyra Faghihi ** 34:33
yes, very similar experiences. I mean, the details may be different, but the feelings that they cause the self doubt that they cause the trauma response that they cause are very, very similar.
 
</strong>Michael Hingson ** 34:44
So it's empowering when you discover you're not really alone after all.
 
<strong>Homeyra Faghihi ** 34:49
Exactly. Exactly. And to learn tools, you know, how to how to address these beliefs that the you know, one has learned about them. cells and their lies, you know, they're not the truth about yourself.
 
</strong>Michael Hingson ** 35:03
How do you teach the tools? Well,
 
<strong>Homeyra Faghihi ** 35:06
I have always been as a therapist, a big fan of cognitive behavior therapy. So a lot of what I taught my clients, whether in this particular group or other groups came from CBT, cognitive behavior therapy model, and the triangle, the thought and behavior triangle, and how these three elements interact with each other. And so based on this triangle is where I taught a lot of tools to my clients then. And now. Also, even though I don't do therapy right now, I do coaching. But I, but I use the same foundation for everything that I teach.
 
</strong>Michael Hingson ** 35:41
So when did you start your own private practice? I gathered that that was going on somewhat while you were working at the VA.
 
<strong>Homeyra Faghihi ** 35:48
Yes, so the private practice that I had was No, actually I stopped it. When I, when I went to the VA, I had my private practice when I was working in Palmdale. I was seeing women and children, also, adolescents, adolescents, teenagers in my in my private practice, as a therapist, but then when I started my work at the VA, it was so overwhelming at first that I couldn't do the private practice on the side. So I just closed my private practice. And then after I resigned from the VA, last year, I created this online coaching service called power to the self. And so here at power to the self, I coach women to help transform their self doubt into self worth, after leaving an unhealthy relationship. And most of my services, I like to do most of it in group format. Because of everything that I just explained. It's, it's much more powerful. And my clients right now, they don't necessarily have to have come from a abusive background, as long as it was an unhealthy relationship and unhealthy enough to have affected their self esteem. They're a good fit for the program that I've created.
 
</strong>Michael Hingson ** 37:01
So why did you resign from the VA to start this again? Or what?
 
<strong>Homeyra Faghihi ** 37:06
Couple of reasons. One? Well, I would say the main one is a lot of policies changed nationally. And also, locally, they restructured things, and they, the way they restructured the whole social work group. I mean, I should say program, they put me into another program, which I didn't want to move to another program, not that I had anything against them, it's just that that's not where I wanted to be. I wanted to continue to stay with my fellow social workers that I've been working with for nine years almost. And so that was very difficult. And also at the same time, I noticed how much I love providing groups. And I wanted to do that full time, as opposed to just it being a small portion of my time. Because that's what it was at the VA I did many things that was one of the many things that I did was running groups.
 
</strong>Michael Hingson ** 37:59
Right? So you you say that what you do now is coaching? How is that different from therapy? What what are the differences? Why are you consider yourself now more of a coach? Are you a life coach, or? But let's do one question at a time. So what's the difference between coaching and therapy?
 
<strong>Homeyra Faghihi ** 38:19
Yeah, so I call myself Empower an empowerment coach, just just to let you know, that's what I consider myself right now. But the way I practice coaching different from therapy, is that as a therapist, which I'm not providing therapy right now, but as a therapist, I see clients with more, who are struggling with more severe mood issues or relationship issues. Whereas in as a coach, I see clients that are further along in their journey. So therefore, as a therapist, I would work longer with a client as a coach, my program is three months, even though I provide weekly support for a whole year, but the program itself is three months.
 
</strong>Michael Hingson ** 39:00
And difference between the two, coaching and therapy.
 
<strong>Homeyra Faghihi ** 39:04
Right? Right, exactly that because the third therapy, you go deep into the past, so it takes longer. Whereas with coaching, if you don't go deep in, of course, the past is brought up and we discuss it, but we don't stay focused on the past, we put focus stay focused on the present and the future. And so as a therapist, you know, with that I can provide an I do need to provide a diagnosis for my client. As a coach, I do not provide a diagnosis. And so most of my coaching clients, they either have had their therapy already or they have no therapy on the side or they don't need therapy. And they're already they're a bit more further along in their journey versus somebody who's starting therapy. I hope that makes sense.
 
</strong>Michael Hingson ** 39:52
Well, sort of still trying to understand some of it as I kind of understand coaching. Coaching is more you You are asking questions and trying to guide a person to more self discovery, whereas therapy is a lot more. You have to deal with self discovery. But you're you're really trying to come up with a diagnosis why things are the way they are?
 
<strong>Homeyra Faghihi ** 40:18
Yes. That and also dig deep into how is it? Where did this diagnosis come from? What was you know, as a social worker, I am trained to be holistic. So what happened in your childhood? What happened in your school? What happened? What what's happening with the government today that is causing you mental health issues? So it's not just social work teaches us not to just be focused on a diagnosis, but look at the big picture and look at also the person's strengths? And how is it that they have survived other issues, other problems before? And how do we draw from those? Those strengths? And so all of that, yes, everything that you said, and more
 
</strong>Michael Hingson ** 41:02
and more. So how did you come up with the name power to the slef?
 
<strong>Homeyra Faghihi ** 41:08
Oh, I am a big, I have, how should I say this I have, I have affection for the phrase Power to the people. I really liked that phrase, because I think it really speaks to standing up against people who have power over us, who are outside of us and have power over us. So Power to the People, I really like that phrase. And so power to the self is about standing up to the fear that's running the show on the inside.
 
</strong>Michael Hingson ** 41:38
And so you came up with this this name? And how do you use that? Or where does that fit into what you do?
 
<strong>Homeyra Faghihi ** 41:46
Yes, so the program that I have created now for for power to the self, it's called empowerment for you. That's number four, and letter you. And basically, each segment each of the year, which I'm going to say briefly, if I may something about is based on the groups that I had already developed for my clients before. So it's kind of like I've taken the highlights of those groups and put them together and made a three month program. So the first view is, unlearn the lies that you were told about you. In this case, you know, if you had an abusive ex, or an ex that kept telling you things about you that were not true, such as you're not worthy, you are crazy, you're not good enough, you are not attractive enough, you're not smart enough. All those things are lies that we need to identify and challenge. And sometimes these lies might have come originally from a parent or a boss or a higher ranking person in the military. So it's not necessarily just the partner but it maybe over the years, somebody you know, some of us have heard those through words or actions of our loved ones, in that way. So anyway, we focus on that, and focus on tools as to how to unlearn these lies. And then the second you is uncovered a difference between healthy and unhealthy relationship. This is where we talk about healthy boundaries versus unhealthy boundaries, what do they look like? What are our rights in a relationship? And what does healthy versus unhealthy relationship look like? So we discuss a lot of those during that segment. And then the third view is uncover. Untie, untie yourself from shame and guilt and move towards self compassion. And this is where we talk about what is shame? Where does it come from? How does it grow bigger? We make it bigger without even meaning to do that. And how do we move towards self compassion because we cannot be in shame and self compassion at the same time. And so we learn how to how to be more aware of which one do we go to in each moment. And Brene Brown calls shame the master emotions, she and others have called it master emotion. And it's such a perfect way to describe shame, because it's so such a strong experience. And it affects us in such such deep ways that we really need to address it. And then the fourth view is upgrade your vision for your future. And that's where we talk about like everybody will come up with their own vision for their future. And we we use the triangle that I mentioned earlier, to do exercises to help the client match their thoughts, their behaviors and their feelings with the vision that they have in their mind so that they can move toward that vision as opposed to staying stuck in one place. So that that's the for empowerment for you program.
 
</strong>Michael Hingson ** 44:44
As a as a therapist, when you are talking with people when they come in and start working with you. Do you pretty much fairly quickly form some basic expectations of what you think will happen, and how to proceed with people.
 
<strong>Homeyra Faghihi ** 45:06
As a therapist, we always, as a therapist with the client, we come up with goals together. So we discuss it together, I don't necessarily tell the client. So here's the goal, let's go for it. I don't do that. I don't think any therapists would do that.
 
</strong>Michael Hingson ** 45:22
And I wasn't thinking of that I was thinking more of in your own mind. Do you? Do you draw some conclusions? Not Not that you tell people, but you kind of draw some conclusions. And what I was really getting to was it just popped into my head to ask this? Have you begun working with people thought you had a pretty good handle on a situation. And then suddenly, you were totally surprised by something that caused you to need to shift and maybe look at it in a different light, which is not a bad thing. But I'm just curious, you
 
<strong>Homeyra Faghihi ** 45:53
know, it does happen. It does happen. I can't think of any particular case right now. But it does happen. As therapists sometimes we come across situations, that's a first timer for us. And so that's when we it's so important to get consultation from other therapists. So that's very common, where we go to our, you know, fellow therapists and colleagues and say, this is a situation and I'm stuck here. I thought that I was going the right way. But I don't think that I am, what is your feedback? Because it's always helpful to get the perspective of somebody else outside of us. They we might we all have blind spots sometimes. And so in those situations, it's very common practice to get consultation from other therapists.
 
</strong>Michael Hingson ** 46:36
Yeah. And, of course, that gets back to talking, right? Yes, yes. Yeah, I wasn't in any way thinking that you would tell somebody something that you, you just drew a conclusion. And so this is the way we're going to proceed. I know that therapy is all about exploration. But it just seems like from time to time, we all are looking at something that is going on or that we're involved with. And suddenly something happens that causes us to oh, we have to really change that.
 
<strong>Homeyra Faghihi ** 47:04
Yes, yes. I mean, you're talking about like, Aha moments like I got on this. I need to go a different way. Yeah. I'm sorry that I didn't get it before. But yes, that happens to where suddenly something clicks. And you might change direction as a therapist. Yes, that happens to
 
</strong>Michael Hingson ** 47:22
Yeah, people are very complex, and are very surprising, aren't they? Yes. That's the way we are? Yes, we all are. Yes. Yeah. Yeah, it is something that we all face. Tell me more about the empowerment for you program. And specifically, what I'm wondering is, do you do a lot of things virtually, you're just in person? Or how does all that work?
 
<strong>Homeyra Faghihi ** 47:45
Yes, it's all online. Because I started this program during the pandemic, of course, you know, I thought that. And here's the other thing, working as a coach, the way it's different from a therapist, as a therapist, I can only provide services to women or people in California. Whereas as a coach, because I don't dig deep into the past, and I don't do therapy with them, I can work women from anywhere in the world. And that's what I love about it. So to answer your question, everything is online. And for example, right now, I have a client from Germany, and another one in Canada. And, and the beauty of online community is that, you know, we can we can help so many people.
 
</strong>Michael Hingson ** 48:25
Okay, so the question that comes up is, have you had any from Iran?
 
<strong>Homeyra Faghihi ** 48:32
I had requests, yes, I had requests, but for different reasons, it didn't work out. Because what I do is, I provide a half hour free consultation for everybody. So everybody can always just sign up for a half hour consultation, because I want to make sure that we're a good match. I don't want to bring everybody into the group because it doesn't serve them or the other group members, if you're not a good match, they need to have enough in common to be able to benefit from this group. So I've had a couple of clients, but not clients, but people who were interested. And they were from Iran, from Iran. And that didn't work out for different reasons. But yes, they were interested.
 
</strong>Michael Hingson ** 49:14
Have you at all been back to Iran since you left?
 
<strong>Homeyra Faghihi ** 49:17
Yes, I have been back three times. And the last time was 2012 December. In fact, the last time I left was 1212 2012. I picked that date. I thought it'd be a fun day. But that was the last time I went there. Yes, it's been 10 years now most.
 
</strong>Michael Hingson ** 49:35
Did you have any concerns about going back? Or was it was it an issue?
 
<strong>Homeyra Faghihi ** 49:39
No, no, not at all. I mean, people with certain backgrounds might have, you know, concerns, but I didn't. I didn't you know, if they have had connections with the previous government, or if they're in the US military, I mean, those individuals would be scared to go back and understandably so. So Should I didn't have anything to be concerned about.
 
</strong>Michael Hingson ** 50:04
But since you would left there, I was just kind of curious if that created a stigma of any sort regarding you didn't bother anyone back back home. Going back home? Yeah.
 
<strong>Homeyra Faghihi ** 50:16
Oh, no, no, not at all. No, no, because many people like everybody is trying to leave Iran right now. So if you mean like a stigma, meaning judgment by Iranians inside Iran, if that's what you mean,
 
</strong>Michael Hingson ** 50:29
or the government,
 
<strong>Homeyra Faghihi ** 50:32
oh, the government now they don't care. They really don't care. As long as, as long as you're not you haven't? Let's say, if you're not involved with American government in a military type of way, let's say or they're very sensitive to people who have traveled to Israel for you know, because of political reasons, we would be concerned about that. Yes. So you know, so there's some things that they're very sensitive about. And also, if you've had connections with the previous government, if you worked for the previous government in a very, like, let's say, military position, those, those people probably would be concerned to go back.
 
</strong>Michael Hingson ** 51:08
It's great that you're able to go back and visit family and so on, are your parents still alive? Are they still,
 
<strong>Homeyra Faghihi ** 51:13
my father died many, many years ago, my mom moved here to the US. So she's here and lives close by. But I have lots of cousins, not lots, but some cousins in Iran. I have some family in Iran. And I would love to go back again one day soon. And aside from the fact that there's so much I love nature, and Iran has beautiful nature, different type of nature, I would love to go back and see the nature and history and the sites, there are so many historical sites that I haven't seen only seen pictures of that I would love to go see in person.
 
</strong>Michael Hingson ** 51:47
Needless to say, I guess I've never been and it would be interesting to visit that part of the world. Yes, my, my wife is in a wheelchair, and I'm not sure how much wheelchair access there would be. So that might be something that keeps us from going because it wouldn't be fun to go there and not be able to share it. But as a speaker, I've had an opportunity to travel a bunch of places she hasn't gone. So that happens.
 
<strong>Homeyra Faghihi ** 52:12
Yes. Yes. I, I mean, I would, if I were to guess, in terms of access to certain buildings or resources, it's probably not at they're not as advanced as the US. So that can be a problem. Yes,
 
</strong>Michael Hingson ** 52:29
that would be well, and there are a lot of places in the world that still have a long way to go. And laws regarding persons with disabilities are still way behind the times, even here. We're not nearly as forward looking as we ought to be. Hence, we tend not to be included in so many things. It's unfortunate but true.
 
<strong>Homeyra Faghihi ** 52:50
Very, very unfortunate. Yes. Yes.
 
</strong>Michael Hingson ** 52:53
But you know, we we do live with it. Well, what do you do when you're not working? Oh, when I'm not working? Does that ever happen that you're not working? Oh,
 
<strong>Homeyra Faghihi ** 53:02
god, yes. I make sure that that happens. Although last year, I went a little overboard with working too much. But this year, I'm doing much better. I love to take pictures with my cell phone and to edit them and just to put them on my personal page. That's like one hobby. I love to travel. We just came back from Mammoth. It was gorgeous out there. And yeah, spending time with family with friends. Cool. Those are some things that I know
 
</strong>Michael Hingson ** 53:31
mom lives close by. So she keeps an eye on daughter. Yes, mom went through that.
 
<strong>Homeyra Faghihi ** 53:37
Yes. One of my like, favorite part of the week is we go there every Wednesday for dinner. My husband and I. So that's a really good tradition that we have set up since a few years back. So every Wednesday we go over there. I love that. Yeah. Well, that's kind of cool. Yes, yes. And of course, she gives us back so much food to bring home and it's like, Mom, we have we we have food but she doesn't.
 
</strong>Michael Hingson ** 54:06
Yeah, well, you know, again, that's what moms do. Yes. Yeah. They're supposed to it's a rule. You didn't know that.
 
<strong>Homeyra Faghihi ** 54:16
He does that. I mean, I can see I always appreciate and take the food that she makes. But she also gives us fruits and vegetables. And I'm like Mom, we have we go to the grocery store.
 
</strong>Michael Hingson ** 54:28
Are you a mom yet? No,
 
<strong>Homeyra Faghihi ** 54:30
I'm not a mom. See? You don't know the rule. I only know it from a doctor's perspective. Very cool. Yeah.
 
</strong>Michael Hingson ** 54:39
It's better to be well, I don't know whether it's better to be on the receiving end of the giving. Because both are good, but it's a rule moms moms are supposed to do that. And daughters are supposed to accept it. Although they can complain too. It's okay. Yeah,
 
<strong>Homeyra Faghihi ** 54:51
I don't It's okay. I'll take it
 
</strong>Michael Hingson ** 54:54
will tell me if people want to reach out to you and explore Being a client or working with you in some way? Or if they just want to learn more about you, how do they do that?
 
<strong>Homeyra Faghihi ** 55:07
Yes, please. Yes, my website is <a href="http://powertotheself.com" rel="nofollow">powertotheself.com</a>. Power to the <a href="http://self.com" rel="nofollow">self.com</a>. And I am on Instagram almost every day, you can search power to the self on Instagram, and you will find me. And I offer a half hour free consultation for any woman who has experienced an unhealthy relationship that has affected her self esteem. So feel free to set up a time and see if we're a good fit to work together.
 
</strong>Michael Hingson ** 55:36
Do you do anything on Facebook or LinkedIn? At all?
 
<strong>Homeyra Faghihi ** 55:39
I am on LinkedIn. I'm not that active. But I am on LinkedIn recently, I updated my profile there because I had been there for many years. And but I'm not on Facebook only I have a Facebook account only to do my Facebook group for my clients. I provide support on the site. So I do have a Facebook group for my clients. But that's it. I don't post anything there publicly.
 
</strong>Michael Hingson ** 56:04
I only ask because Instagram tends to be a lot less accessible. Since it's a lot more photo oriented then is Facebook work or more important? LinkedIn. So I'm glad you're on LinkedIn that makes it possible for people. How do they find you on LinkedIn? What do they search? Oh,
 
<strong>Homeyra Faghihi ** 56:22
it's a I should know this. I think it's my name, Homeyra Faghihi? Yes, it's my name. Can you spell please? Sure. A first name H O M E Y R A  Why  last name F like Frank, A G H I H I.
 
</strong>Michael Hingson ** 56:40
So best thing is for people to go find you at power to the <a href="http://self.com" rel="nofollow">self.com</a> though,
 
<strong>Homeyra Faghihi ** 56:45
I would say yes. They don't have to remember the spelling of my difficult. That's easier. Yeah. Power to the <a href="http://self.com" rel="nofollow">self.com</a> would be the best way to find me. Yes.
 
</strong>Michael Hingson ** 56:55
Well, I hope people will reach out. It sounds like what you're doing is extremely important. And I believe it is. And I'm glad that you're able to really help provide some perspective for so many women especially. But I think all of us, I think there are lessons that we can all learn from your experiences and the way you've been able to approach life and you've been pretty brave at doing some things. And taking risks. Like I said before, there's nothing wrong with taking risks and finding things that worked and finding things that didn't work and then going elsewhere.
 
<strong>Homeyra Faghihi ** 57:32
Yes, yes. Thank you so much, Michael. Yes, thank you for this opportunity. I am so happy to be here. And you, you I'm sure all your audience would agree that you you embody empowerment. So it is such an honor to be in your presence and to to have had this hour with you. Thank you for having me on.
 
</strong>Michael Hingson ** 57:54
Well, it's my pleasure to do it. I forgot to ask have you written any books?
 
<strong>Homeyra Faghihi ** 57:59
Not yet. But hopefully.
 
</strong>Michael Hingson ** 58:01
There you go. There's a new project and having a podcast.
 
<strong>Homeyra Faghihi ** 58:06
Yes, that's coming. Hopefully, I haven't actually sat down to, to think about it. But the thought is in my head, it's in that stage right now.
 
</strong>Michael Hingson ** 58:17
In some ways, it's a lot easier to do a podcast than to apply for and get a job doing radio. And it's a lot of fun. And you get to set up the rules for what you do with the podcast. And it's it is very rewarding. You get to meet some interesting people, depending on how you set it up. So I hope you'll do it. And then let us know about
 
<strong>Homeyra Faghihi ** 58:34
it. Yes, for sure. And thank you again for it. I enjoy being a guest that especially here it was so fun. Thank you for asking so many interesting questions.
 
58:46
Well, well thank you for for being here and for visiting with all of us. And for all of you out there. Please go visit WWW dot power to the <a href="http://self.com" rel="nofollow">self.com</a>. And of course, we hope that you will wherever you're listening to us, give us a five star rating here on unstoppable mindset and tell your friends about us. We would appreciate it if you'd let them know we exist in encourage them to listen and give us five star ratings as well because your readings really matter. And I appreciate seeing what all of you say if you want to reach out to me directly. My email address is Michaelhi M I C H A E L H I  at accessibe A c c E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can also visit WWW dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is M I C H A E L H I N G S O N .com/podcast. And again, would appreciate those ratings want definitely to hear from you and Homeyra . Once again, thank you very much for being here with us. Thank you, our pleasure.
 
</strong>Michael Hingson ** 59:57
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Drive with Homeyra Faghihi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4a4a7534-81f6-44f6-af9a-bbdce9615aea.mp3?source=rss&amp;ext=asset.mp3" length="39195360" type="audio/mpeg" />
<itunes:episode>76</itunes:episode>
</item>
<item><title>Episode 75 – Unstoppable Theater Writer and What? with Jennifer Lieberman</title>
<guid isPermaLink="false">https://pinecast.com/guid/951bbcab-5260-4d0d-831c-293d611bcb46</guid>
<pubDate>Tue, 15 Nov 2022 12:00:13 -0000</pubDate>

<itunes:duration>01:11:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d5f342b4-09eb-43a0-b4e0-40de7c7f7c72/Unstoppable_Mindset__6_.jpg" />
<description><![CDATA[<p>Jennifer Lieberman comes by her writing and creativity honestly. She has been writing, organizing, and working toward a career in theater writing ever since she was a student in school. She has written her own one-person play as well as a book entitled “Year of the What” based on the play.
 
As Jennifer tells us about her life, she discusses living in New York City during the terrorist attacks on September 11, 2001. She will discuss how her life changed after that day.
 
Jennifer clearly is a person who set goals for herself and then worked to achieve them. She is absolutely unstoppable. I think you will enjoy this interview and the creative personality of this wonderful person.
 
<strong>About the Guest:</strong>
After years of pounding the pavement and knocking on doors with no success of breaking into the entertainment industry, Jennifer decided to take matters into her own hands and created the solo-show <em>Year of the Slut</em>. This show proved to be her break and the play went on to win the Audience Choice Award in New York City and is now the #1 Amazon Best Selling novel <em><a href="http://www.yearofthewhat.com/" rel="nofollow">Year of the What?</a></em> and was awarded the Gold Medal at the Global Book Awards 2022 for Coming of Age Books.
Since deciding to <em>make her own break</em> Lieberman has appeared in over 30 international stage productions, has produced over 40 independent film and theatre productions and has helped over 100 creatives <em>make their own break</em> through her coaching and consulting work. She has penned a number of stage and screen plays and her short films have screened at the Festival de Cannes Court Métrage among other international festivals. She is currently gearing up to direct her first feature film.
 
<strong>Social Media Links:</strong>
Twitter: <a href="https://twitter.com/iamjenlieberman" rel="nofollow">https://twitter.com/iamjenlieberman</a>
Instagram: <a href="https://www.instagram.com/iamjenlieberman/" rel="nofollow">https://www.instagram.com/iamjenlieberman/</a>
Facebook: <a href="https://www.facebook.com/iamjenlieberman" rel="nofollow">https://www.facebook.com/iamjenlieberman</a>
Linkedin: <a href="https://www.linkedin.com/in/jennifer-lieberman-33b20426/" rel="nofollow">https://www.linkedin.com/in/jennifer-lieberman-33b20426/</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, again, it's Michael Hingson, and you are listening to unstoppable mindset, the podcast where inclusion diversity in the unexpected me. And today, Jennifer Lieberman, our guest I think certainly has lots of unexpected things that she's going to tell us about. If you don't know, Jennifer, and you may or may not know who she is, I will just tell you that you want to talk about unexpected. She wrote her own one person play called The year of the slug, and we're gonna get into that I am sure, along with a lot of other things. So Jennifer, welcome to unstoppable mindset. How are you?
 
<strong>Jennifer Lieberman ** 02:00
I'm fabulous. Michael, thank you so much for having me. I'm so excited to chat with you today.
 
</strong>Michael Hingson ** 02:07
Well, we're really excited that you're here. And I know you do have lots of stories and you faced a lot of challenges. And it will be good to go through some of those. Why don't we start new sort of telling me a little bit about your early life and how you kind of progressed a little bit?
 
<strong>Jennifer Lieberman ** 02:21
Sure. So I started off as the competitive gymnast. And I was in competition. By the time I was five, and was training almost every day after school. By the time I was eight years old. I kind of had a natural aptitude for the sport. And that was my main focus for a really long time. And then I ended up coaching, I founded a high school team. And I think it's relevant because from a very early age, I had to have like a certain amount of discipline. And that discipline has really helped me with longevity in the creative world where it's It's a thankless business a lot of the time.
 
</strong>Michael Hingson ** 03:11
So where are you from originally?
 
<strong>Jennifer Lieberman ** 03:13
Oh, yes, I'm from. I was born in Toronto raised in Maple, Canada, just outside of Toronto. I went to York University in Toronto, I studied philosophy and English Lit. And when I graduated, I moved to New York City to pursue a career in theatre. I started writing at a young age, I was about eight years old when I started writing scripts. Originally, it started off as fan fiction for shows that I wanted to be on as a child. And then by the time I was 12, I my imagination evolved enough to create my own plots and characters and storylines that weren't borrowing from worlds that were previously created by other writers. So it was always something in me. But like I said, gymnastics was the main focus, you know, until halfway through high school when I had a career ending knee injury. But like, I still love the sport and love being in the gym. So coaching kind of allowed me to stay in the world that I was used to. And then in university is when I started taking acting classes, and I just kind of never looked back like I am in love with the creative process, whether it's writing performance, filmmaking, and I've developed a lot of skills over the years in order to stay working and stay in the game. Because especially as an actor, you don't have a lot of agency or control over when you get picked And what you get picked for.
 
</strong>Michael Hingson ** 05:02
So for you, philosophy ended up sort of being a means to an end, as opposed to being a career that you are going to go into in some way. Well,
 
<strong>Jennifer Lieberman ** 05:11
actually, I studied philosophy, it's interesting that you bring it up, but the Greeks are who invented theatre. That's where a theater was born in these Greek Dionysian festivals, and, you know, East Escalus. Like all of these writers wrote, theatrically, and that's kind of, you know, philosophy played on these stories, or at least in the earlier days, so it always felt connected to me. Philosophy, Greek philosophy, mythology, it was all kind of wrapped up in some sort of performance.
 
</strong>Michael Hingson ** 05:53
But you went through and got a degree in philosophy, and then you move to New York, is that because you wanted to go into Broadway? Oh, yeah. And
 
<strong>Jennifer Lieberman ** 06:01
also, like, my parents didn't consider a degree in theater a degree, you know. And I knew, I also knew that I was a writer. And then I wanted to tackle, you know, topics that were, you know, that would challenge people. And that would make people think and different points of view. So I thought, for the writing side of it, because it was never just to be an actor, it was always an actor who wrote projects. So the philosophy and the English Lit just seemed like a great jumping off point in order to develop my skills, grappling different difficult subject matters and structure and theatrical writing and all of that stuff.
 
</strong>Michael Hingson ** 06:49
Well, so you move to New York. And I guess something that none of us would know. Listening to you and talking with you here is your half African did that have a an impact on you and being able to break into this industry? Or?
 
<strong>Jennifer Lieberman ** 07:07
No, not at all, because I look, I look like a white girl, I'm my dad's side is Polish. My mother is tunisienne from Tunis. 10 is yeah, she immigrated to Canada with her parents and siblings, and she was the young girl. So so nobody has any inkling of my African roots, unless I actually mentioned it. So, um, so yeah, that's kind of something that's very unexpected, and people don't really place me in that category. Even though I really identify with my 10 ASEAN, heritage and culture, especially traditions, you know, family traditions, things like that my was very close to both of my 10 ASEAN grandparents, I they grew up five houses away from where I grew up, so I saw them almost every day. And that is just ingrained in who I am.
 
</strong>Michael Hingson ** 08:12
So does that make you essentially a bi racial person?
 
<strong>Jennifer Lieberman ** 08:16
Um, you know, it's funny, cuz my sense, it's, my family is North African. And like I said, like, my grandfather had dark skin, but my grandmother had light skin. I don't even know if I would be considered biracial. Because once again, like, by looking at me, you couldn't really tell I don't appear to be bipoc. So it's not something that really comes up. Actually. I don't even know what people would consider me to be honest.
 
</strong>Michael Hingson ** 08:49
A writer and an actress. Yes, so so it really didn't have much of an impact, which is, which is cool. Well, it shouldn't anyway, but it seemed relevant to ask the question. You know, so you, you move to New York. Tell us about that. Where did you go? What did you do in New York? And and what's your favorite bagel place? You know, all the important things?
 
<strong>Jennifer Lieberman ** 09:17
Yes. Um, so I basically after my last exam, I didn't even wait around for graduation. I wasn't there. On the day, they gave out diplomas because I really didn't care about a diploma. I felt like that was more an obligation I had to fulfill for my parents sake, and then I could start my life. So I showed up in New York and like I say, with a duffel bag and a dream and I was just like, I'm here and stumbled my way. I had rented an apartment sight unseen, which was not a great apartment and last in there very long. And I'm Just basically there was a newspaper back then called Backstage, it used to be a physical newspaper, now you can get an online subscription. And I just started looking in the newspaper that was specifically for the acting world and started circling different auditions I could show up at or submit to. And that's how it all began. And I was fortunate enough to get in with a couple of different theatre companies. And I was able to work with the same people. consistently over time, there were three different companies that I was working with consistently. So that helped me grow and develop as an artist. And one of the companies I ended up becoming a producer at 22. So I learned every aspect, from carpentry using power tools to help get the sets made to running the lighting and sound stage management, costuming, anything that was needed. You just kind of when you're an off off Broadway company without any real funding. You just scraped together whatever you can to make it happen. But also, pardon? Go ahead. Oh, but also those lessons have been invaluable for where I am now. Because, you know, not having the perfect sort of circumstances, or the amount of money we wish we had has never deterred me from making something happen.
 
</strong>Michael Hingson ** 11:37
So you wore many hats. And you obviously learned a lot as you went along. What was kind of the biggest challenge that you had back in those early days?
 
<strong>Jennifer Lieberman ** 11:47
Oh, well, I grew up in a really small town. My neighbors were trees. So getting used to the fast paced kind of hustle and bustle of New York City. It was a huge culture shock for me, I grew up in the middle of nowhere, and then move to the center of the world, with everything happening. And just as I was starting to get my footing in New York, 911 happened. And
 
</strong>Michael Hingson ** 12:18
where were you at the time,
 
<strong>Jennifer Lieberman ** 12:21
I was on my way to work. I was walking towards the subway at Astor Place, I was living in Alphabet City, and witnessed the first plane, fly into the World Trade Center and thought it was a fluke accident and got on the subway and continued with my day.
 
</strong>Michael Hingson ** 12:49
So for people who don't know where is Alphabet City, and what is
 
<strong>Jennifer Lieberman ** 12:52
Oh, yes, so Alphabet City is like the East most part of the East Village. So I was at Avenue D and 10th street. That's where I was living. I didn't last very long in that apartment. I moved in there. And on September 1, and I think by the 15th of September, I had packed everything up and went back to Canada for a while because I couldn't handle the reality of what happened. And I needed to go home. As
 
</strong>Michael Hingson ** 13:31
I went, he didn't last long either. You just
 
<strong>Jennifer Lieberman ** 13:35
got damnit, I'm going back to New York.
 
</strong>Michael Hingson ** 13:38
So you, you said you argued with people, as you were going on the subway and so on. Tell us about that if you want.
 
<strong>Jennifer Lieberman ** 13:46
I argued with people who were saying it was a terrorist attack. Because at that age, you know, the level of innocence being raised very sheltered in a small town in Canada. I was just like, This doesn't happen, like we're living in, you know, 2001 like, What do you mean? No, this is impossible that somebody hijacked a plane and flew it into a building in the United States. Like it's impossible. I just thought it was a freak accident and continued to work. And you know, there were arguments on the subway because some people saw it as we were all getting on the subway together. But then there were other people who had been on the subway for a while and are hearing it for the first time. So there was a panic. And then I got to two I was working at 34th and Park at a real estate company. That was my side hustle at the time. And I told my boss what happened. And he got really angry with me. And he said that it's not funny, like we don't joke about these things. And I was like, I'm not joke like, who wouldn't joke about these things? Like, turn on the radio. And he did. And that's when we heard about the second plane. And I just remember, like my soul leaving my body at the realization that it couldn't be an accident if there were two that happened in that short amount of time. Like, it was just literally, I felt my innocence Leave me. And yeah, I became a different person that day.
 
</strong>Michael Hingson ** 15:32
I think a lot of us did. One of my employees was on the PATH train paths stands for Port Authority, trans Hudson, it goes under the river. But he was on the PATH train coming in from Hoboken. They just pulled into the path station under tower Well, under the central part of the World Trade Center. Yep. At the fourth sub level when the second plane hit. And he told me later, the train just started shaking and so on in the pilot, the pilot, the conductor, and the engineer just said, don't leave the train. And they just literally turned around and went back. Right, in Hoboken, because I think they may have known that something was going on. But they didn't know, of course, about the second plane, because it was happening in real time. But nevertheless, they just turned around, went back to New Jersey. Yeah. Yeah, it was just Well, and, of course, who would have thought, right? Exactly. It's one of those things that it's really hard to imagine. And I can understand your reaction. And it did change all of us who were there. And as I've said to many people, and my wife has really pointed this out the problem for most people, certainly the people outside of the immediate area where this occurred that is outside New York City and so on, or further away, who just couldn't see what was happening. Your view, not yours, because you were there. But the view of people was only as large as your TV screen or your newspaper. And you couldn't have the same impact in your mind as all of us who were there at the time did. So you went back to Canada for a couple of months. And that's sort of understandable. You had a place to escape to as it were.
 
<strong>Jennifer Lieberman ** 17:33
Yeah. First I went to the Poconos. So I had a good friend Heather. She was initially my roommate. And then we, you know, we both ended up living in Alphabet City, actually. But she moved in with a boyfriend. And you know, no cell phones were working. As you know, all the cell towers were down because they were in the Trade Center. So we couldn't get I couldn't call my parents. I couldn't call anyone in Canada. But Heather and I somehow found each other on the street. And I guess it took two or three days for her dad to be able to drive to the city and get us because the city was closed. They weren't letting any vehicles in or out of the city. And I ended up going her dad picked us up. It was her boyfriend at the time. She and myself. And we went to their house in the Poconos for a few days. And then I got back to the city. And I don't know if planes were back up in the air yet, but I took the train home to Toronto, it was like a 12 hour train ride. And I just like packed up everything I had and just hopped on the train. Because I also felt like my dreams were so trite and insignificant compared to the weight of what happened. And I felt silly. I felt you know that everything that was so important to me the day before, was completely superfluous after that incident.
 
</strong>Michael Hingson ** 19:12
Yeah, what could you do? And it it makes perfect sense that you just left. You're fortunate to be able to do that. Some cell phones were working that day because I was able to call my wife in New Jersey. She couldn't call me. But I could call her interesting. And we were able to, to communicate learned later that day that the trains had started running from Penn Station in New York to Penn Station in Newark. So I was able to get a train later that evening, back to Newark, and then catch the train going from Newark out to Westfield, where we lived. So we got home at about seven that night. It was interesting being on the train, going from New York to New Jersey, people came up to me and said, You're really dirty. Were you downtown? And I said, Yeah, I was in Tower One. And it was interesting while we were going to the train station, from the apartment of a friend of my colleague, David's who I was with, although it wasn't the same as typical, still cars were moving, there was traffic. And it seemed like even only being a few miles away, it was already so significantly different than what we were experiencing downtown.
 
<strong>Jennifer Lieberman ** 20:40
Oh, yeah, the whole world stopped. If you were on the island of Manhattan, the whole world stopped, you know, and I ended up in New Jersey as well, actually. Because I was beneath 14th street and they didn't really want anybody coming back home if you were below 14th street because they didn't know. Like we talked about before we started recording, you know, gas leaks, fires under the city, things like that the fires could travel through the subway lines, you know, through the tunnels and stuff. So I ended up in New Jersey at a colleague's place for I guess, the first couple of nights. And yeah, it was it's It's surreal. It was just, that's the only word. You know, I can think
 
</strong>Michael Hingson ** 21:30
of was just how did you get to New Jersey?
 
<strong>Jennifer Lieberman ** 21:32
I believe I took a train from Penn Station.
 
</strong>Michael Hingson ** 21:35
Okay, so you were able to catch a train too, which was cool.
 
<strong>Jennifer Lieberman ** 21:39
Yeah, I was able to catch a train. Yeah, it was. I can't even
 
</strong>Michael Hingson ** 21:45
Well, let's, let's go back to you. So you moved back to Canada for a little while. Yeah.
 
<strong>Jennifer Lieberman ** 21:50
Canada. And you know, that didn't last? No, it didn't last because, you know, after I got over the initial shock of what actually happened. I was like, Yeah, you know, my dreams are important to me. And art is just as important as ever, especially during a crisis, having writers and having theater and having stories and people who are able to tell stories in compelling ways. And I basically did a, I did a one ad. And when all I went right back to what I was doing before, with an even stronger conviction than I had previously.
 
</strong>Michael Hingson ** 22:37
So what happened?
 
<strong>Jennifer Lieberman ** 22:40
So I continued with the theatre company that I was with, and I got into, like I said, couple other theatre companies I was performing off off Broadway pretty regularly. I was with a mime company called the American mime theatre, and trained and performed as a mime for a few years. And this company was quite special. It was funded by the National Endowment for the Arts. And it was its own medium. It wasn't a copy of French pantomime. It was its own discipline. And that was actually coming. You know what, when we got to the one woman shows, but doing the mind training was the best foundation I could have asked for moving forward and doing one person shows where I was playing multiple characters and had to snap in and out of them very quickly. And being able to just snap into a physicality that made it very clear to the audience that I was somebody new, or somebody different as to the character who was previous. So yeah, I ended up producing a bunch of shows off Broadway got into film production. I was in New York for about six years and, and just try to learn as much as I could and craft as much as I could. I started working with a director named Jim craft offered rest in peace he passed a couple years ago during the pandemic, not from COVID. But he was a phenomenal writer and director he studied under Ilya Khazanah at the actor studio, and his play to patch it was a real tipping point in my artistic career. I had to play a mentally challenged girl who was raped and murdered. And once I was able to get through that, I realized like yeah, I really prove to myself like okay, this is where I belong. You know, I have the I have the chops. I have the stamina, I have the drive and you You know, that was like a big milestone, also, in terms of it was the most challenging role that I had ever come across. And I really had to rise to the occasion. And a lot of times in creative work, like until you were given the opportunity to rise to the occasion, you don't know what you're made of. So that was a huge milestone for me. And then, while I was working after I was working on capatch it, my grandma got sick, and I ended up back in Toronto for about a year and a half to help my mom, and my grandma got better and which was great. And then I decided to give la a try. One of the films that I had produced in New York was in a festival in LA and I went to the festival, the film won a couple of awards. And I was like, Okay, I'm gonna give Hollywood a shot now. And that's, that's what happened next.
 
</strong>Michael Hingson ** 26:01
Well, typically, people always want to get noticed and seen and so on. So what kind of was really your big break? And in terms of whether it be Broadway or wherever? And why do you consider it a big break?
 
<strong>Jennifer Lieberman ** 26:16
Okay, um, so I, when I was in LA, I had been there for about a year and this is where Europe the sled came into play. A friend suggested that I create a vehicle for myself that, you know, everybody comes from all over the world, to have their, you know, hat in the ring and give it a try to be a star in Hollywood. And very, very, very few people make it. And you have to kind of come up with a way to get noticed. So a friend of mine suggested, do a one woman show, showcase your writing, showcase your acting ability, and you can invite agents, you can invite directors, you can invite people that can hire you people that can represent you, and that will be a good vehicle. So I did what she said. And nobody from the industry really showed up, I kind of compare it to the movie lala land with Emma Stone where she does this one woman show and there's like one person in the audience, I had more than one person, because I had supportive friends from acting class and my mom came from Canada. But in terms of industry, nobody, nobody who could represent me or hired me show up showed up. However, I had so much fun creating the characters working on the show, and taking so this was like the next plateau in my career to patch it, where I played the mentally challenged girl was like the first kind of plateau of being like, okay, you know, you really have to rise to the occasion, doing an hour and a half on stage by yourself playing 10 characters was a whole different level of rising to the occasion. And I did it successfully expecting to fail. And not only that, so much of my time in LA up until that point, had been trying to get in the door, trying to get the job trying to get the audition. And none of that was actually doing what I went there to do, which was being creative, and performing. So I realized, like, okay, of course, I'm still going to submit to auditions. And I'm still going to try and get an agent and all of that. But in the meantime, I have the agency and the ability to create this piece and develop it and keep going with it. And I did and I did a few different workshops in LA and then I got invited to be in a festival in New York, I won the Audience Choice Award at the festival and then Doom like that was the next kind of plateau because now not only could I did I prove to myself, I could do a one woman show, but I proved that it could be recognized and successful. And that led to another one woman show in Australia. And then when I got back from Australia, because at this point in time, I had been a producer for hire for many, many years I had been producing since I was 22. And I had produced well over a dozen film and theatre projects at this point. And I was like huh, I I can help other actors who are frustrated spinning their wheels achieve what I achieved. And that's when I founded my company make your own break. So you know, nobody ever gave me a big break. I'd like them to if anyone has a big break waiting, I'll take it. But, um, but also realizing that I could do this for myself and I can do this for other actors and writers on a small scale was really exciting to me, because I love the creative process. And I love working with actors, and I love working with writers and storytelling, and I love helping I call it I love helping people dig for the gold that's inside of them, because everybody has a treasure buried inside. But a lot of times we're we're not put in situations that push ourselves to actually dig for it. Especially when we're in situations where other people are giving us opportunities, as opposed to us having to really dig down inside and figure out how do I create this opportunity for myself?
 
</strong>Michael Hingson ** 30:53
Well, and it's also true that oftentimes, we don't necessarily recognize the opportunities are right there for the taking.
 
<strong>Jennifer Lieberman ** 31:02
Exactly, exactly. And then so creating the one woman show set me on this whole trajectory of I'm just going to keep creating my own stuff. And I created a web series with a friend of mine from acting class, we wrote it together, we produced it together, we both starred in it. You know, it wasn't like commercially successful, like, there's dismal. You know, we did this almost 10 years ago, and there's like dismal YouTube views. It's very embarrassing, but it's also one of the things I'm the most proud of, I had the most fun working on it, I loved everything about it. And it's one of those projects where all the problems with it could have been solved if we had more money. And, to me, that's a success. Because, you know, we couldn't help the fact that we didn't have more money to make it. And the fact that you know, okay, fine, you know, the, the camera work wasn't fantastic, or the stats weren't fantastic, you know, but all the actors were fantastic. The directing was fantastic, the writing was fantastic, you know, so so I'm so super proud of that. And then Rebecca, my partner on that we made a short film together. And then I finally finally after decades of being a writer, because I started writing when I was eight, had the confidence to produce something that I had written on my own. And that was my short film leash. And that ended up screening at the short film corner at the Cannes Film Festival, which was like another huge milestone, I still couldn't get any agents or managers or anybody to take me on or represent me. But at this point, it's like, I got my film that I made that I wrote that, you know, that I produced that I was in to the biggest, most important film festival in the world. And I'm like, okay, that like, you know, even though the industry quote unquote, you know, hasn't recognized me yet. In terms of like, the agents and the managers and staff that's like, there must be something valid to my creativity. And then I made another short film, and it also got screened in the short film corner at the Cannes Film Festival on screen at the Cambridge Film Festival in the UK, and it just kind of, you know, so all these little bits of validation, they haven't turned into, you know, the career that I'm aspiring towards, but it's all encouragement. That helps me keep going.
 
</strong>Michael Hingson ** 33:57
You certainly are unstoppably optimistic.
 
<strong>Jennifer Lieberman ** 34:01
Well, the thing is, I don't even think it's that. I think it's just I don't have a choice. This is just who I am. It's what I do. I just keep creating, I can't help it. There was this movie years ago with Jeffrey rush called quills about the marquis decide, and how he was imprisoned because of his writing and how he was persecuted. And, you know, he kept writing no matter what he kept writing, he would write in blood on his bedsheets. And eventually he was just nude in a in a cell with nothing, because they needed to stop him from writing the depraved material that he was writing. And, you know, it was just I wouldn't say my my compulsion is that extreme. But yeah, I don't feel like this is something I chose. I feel like it chose me It's something inside of me. And I get very depressed when I'm not able to have a creative outlet. You know, it's almost survival, which I know sounds completely absurd, but any other creative who has the same conviction? I do, it makes complete sense to them.
 
</strong>Michael Hingson ** 35:23
Well, you wrote starred in and did everything regarding, of course, your, your one woman show your of the slot what happened to it? Because it did oh yeah appear and you had some awards with it and so on. So what happened?
 
<strong>Jennifer Lieberman ** 35:39
So, um, in the interim, so once we won the award in New York, some people, like lots of people, actually friends, colleagues, people that I didn't know, suggested that it would be a great Chiclet book, and that I should write the novel. So I did, I wrote, I wrote the novel and shopped it around for a couple years. But once again, I was so green, it didn't even occur to me, like, oh, you should hire an editor, and you should hire a proofreader. And you should get a whole team of people together before you start sending it to agents and, and, you know, publishing companies. So I gave up on it. Over a decade, I probably gave up on it about three times. You know, the first time, I was completely unprepared. The second time, I did hire an editor, and she just was the wrong fit. And it didn't resonate with her. So she was just very cruel in her feedback. And I couldn't look at it for another two years. And, and then finally, a friend of mine encouraged me to finish it and self publish it not to be successful, but just to get to the finish line, and not have one more project hanging over me that's unfinished. So with that state of mind, it was actually kind of a relief, because it's like, Oh, I'm not even trying to make this book successful. I'm just trying to get to the finish line. And then I did, and I, I self published Europe, the sled and it was censored. And for a good year, I tried my damnedest to get around the censorship issues with Amazon, Facebook, Instagram, in terms of advertising. It was allowed to be on Amazon, I was allowed to have a Facebook page, I was allowed to have an Instagram account, but it couldn't do any advertising, which means I couldn't break through my audience of peers. So if you weren't already my friend, I couldn't get the information to you. Which kind of made it dead in the water. A colleague of mine after a year suggested to change the title since that was the only barrier. And I was like, No, the title is what's you know, is why it was a success in the first place. That's what packed houses. Village Voice had no problem. Printing ads with the title timeout in New York had no problem none of the, you know, none of the entities that came to review the play had problems publishing the title. But I guess since it was published after the ME TOO movement, the climate had changed a little bit. And we weren't able to. Yeah, well, I just wasn't able to get it out there. So after a few months of hemming and hawing over the whole situation, because I had the title before I had the story. I'm just I was just pretty good at coming up with catchy titles. So I was really married to it and then finally revamped it, retitled it, rebranded it, relaunched it. And it's now a number one bestseller on Amazon. It recently won the gold medal at the Global Book Awards for Best Coming of Age book, it won a bronze medal at the independent publishing Awards for Best romance slash erotica ebook. And, yeah, it's won a couple more, but those are the most notable and it served me well to to retitle the book so,
 
</strong>Michael Hingson ** 39:30
and the title of the book is
 
<strong>Jennifer Lieberman ** 39:32
near of the what, so it rhymes with slut. But it's not as controversial. And it actually serves me because in the process of, of publishing this first one, I realized that it's a trilogy and Book Two is going to be year of the bitch and I'll have the same problems. So I'm just going to keep it under the year of the white umbrella. a lot.
 
</strong>Michael Hingson ** 40:01
I would I would submit, maybe not. I know there is, well, I suppose anything's possible. But my wife and I love to read a variety of books. And we've written or we've read a number of books by an author Barbara Nino. So she wrote the Stasi justice series. Have you ever read any of her books? I haven't been on familiar with her. So she's also written the bitches Ever After series published with that name, so maybe it won't be quite the same? Well,
 
<strong>Jennifer Lieberman ** 40:34
there's a big book out called the ethical slut, that? Well, you know, and they had no problems with censorship, either. But I think sometimes it can, it depends on who your publisher is and who you're connected to. But um, but anyway, I think the year of the web series serves me because as soon as someone opens the first page of the book, The subtitle is right there, right. Yeah,
 
</strong>Michael Hingson ** 41:00
so people should go look for year of the what? Yes. Well, I'm glad it has been really successful. And you have worn a lot of hats on, off off Broadway and Hollywood and so on. And now you're back in Canada, and so on. What do you like best of all those hats and all those jobs or opportunities.
 
<strong>Jennifer Lieberman ** 41:27
That's number one. That's always been my number one passion. That's why I started writing fan fiction when I was eight, is because I just wanted to be in these movies and shows that I watched, and I really enjoy writing, I actually really enjoy producing and helping bring projects to life, whether they're mine or somebody else's. But the there's something magical about performing and living and breathing in somebody else's skin and a different world that a writer created. And it's just incomparable. So
 
</strong>Michael Hingson ** 42:14
year of the well, we'll, we'll do the slot. What? Is it funny?
 
<strong>Jennifer Lieberman ** 42:21
It is yes. So what are the words that one was best rom com of 2021. So when I submitted it to book life through Publishers Weekly, one of the reviews was that it doesn't fit neatly into the romance genre. And it doesn't fit neatly into the erotica genre. And it doesn't fit into this genre and doesn't fit into that genre. They didn't even review the book, like didn't even give like a positive or negative review. All they did was list all the genres it didn't fit into. And, but it is quite humorous. Because it's about these dating misadventures, and coming of age and coming to terms with sexuality, being a young woman in New York City, and kind of having to reevaluate a lot of the stories or, you know, kind of expectations that were ingrained in the character. So it's not even about her being a slut. It's about her reevaluating what that word means to her, because she only planned to be with my one man. So anything more than that would put her in the slot category. But yeah, so it was her kind of, you know, reevaluating her perception of what is the slot? And, you know, how many partners is too many and all of that stuff? Because, also, in today's world, how realistic is it? For someone to be with just one partner for their whole life? I don't know. Especially like in Western society? I don't know.
 
</strong>Michael Hingson ** 44:14
Well, since you have been involved in writing something that's humorous and so on, have you at all been involved in comedy stand up comedy or any of those kinds of things?
 
<strong>Jennifer Lieberman ** 44:26
Yeah, I did do stand up comedy. I do it from time to time. I wouldn't call myself a stand up comedian. Because I don't love it enough to be hitting the clubs every single night trying to get on stage, which if you're trying to make a living as a stand up comedian, you have to be hitting the clubs every night. All of the legit stand up comedians, I know will hit 234 Different clubs at night to get up. And I'm not that committed to it. It's a nice muscle to flex, it's nice to know that I have the courage to get up and do it that I can make an audience laugh. But I'm no by no means a professional stand up. I got into it by accident, I responded to a casting notice looking for females who could be funny. And it was a promoter looking for more female comics to be on his shows. And he was willing to train and coach to coach women because he just felt like he wasn't getting enough women applying to be on his on his lineups. And he wasn't meeting enough women. This was this was a few years ago, this was like I think 2014 is when I started, it was just before Amy Schumer, like, had her breakout success and became a huge household name. Now, now when you go into the comedy scene, there are so many more women than then there was, you know, about eight years ago. So now, it's not the same climate. So his name? Matt Taylor, his name's Matt Taylor. So he kind of convinced me to give it a go and try five minutes. Because I was like, oh, no, like, That's too scary. I don't do that. But after doing two one woman shows where I was on stage by myself for over an hour, each one I was like, Okay, what's five minutes. And I did it. And when I was a hit, it was great. Nobody thought everybody thought I was quite seasoned. All the other comedians on the lineup thought that I had done it dozens of times before. And I, I did it pretty consistently for a couple of years. But once again, like I said, I just didn't love it enough. Like I'd rather I would run, I would run to a theater every night to do Shakespeare or Tennessee Williams, I wouldn't run to a theater every night to do stand up. So it's just not the type of creative that I am. But once again, nice to know that, that I can flex that muscle.
 
</strong>Michael Hingson ** 47:14
So how many books have you written so far? One novel,
 
<strong>Jennifer Lieberman ** 47:17
which we discussed, and then under Mike, my consulting business to make your own break business I've published to during the pandemic, I always intended to publish books, under the Make Your Own break umbrella, about low budget, film production, low, no budget is more accurate, no budget theatre production, how to develop a solo show. So all of those are still coming. But during the pandemic, I was asked to coach a few executives, to help them with their presentation skills and engaging their team. And I'm kind of like a nerd and I didn't feel qualified to coach these people. So I was like, Okay, I have to come up with a system before I feel confident enough to like go and actually, you know, do this and charge money. So I came up with these seven steps on how to master your virtual meeting. So that's one of the books make your own break, how to master your virtual meeting in seven simple steps. And then I also recorded my AUDIO BOOK during the initial lockdown, and I messed up a lot. And I had to I recorded the entire book and had to throw it in the garbage and start again from scratch. And then the same friend colleague who suggested I changed my title suggested that I write a how to book geared towards self published authors and indie authors on how they can record and publish their own audio books. So that's book number two how to record and publish your audio book in seven simple steps once again under the Make Your Own break umbrella. And yeah, so there are those two books and like I said, I I will be publishing more How To books under the Make Your Own break, but those will probably pertain more to film theater production and creative process.
 
</strong>Michael Hingson ** 49:23
And then the what? At pardon. And then more year of the what and then more
 
<strong>Jennifer Lieberman ** 49:28
year of the wet because that I've realized as a trilogy. You know, when women are young, if people want to attack us in our teens and 20s Regardless of what our personal lives are, people call us a sloth. Whether it's male or females, it's a woman it's a it's a word is weaponized against women. And then as we get older, more assertive, more confident, we're we're called a bitch. So I'm kind of going through the trajectory of words. are used as weapons against women, and how we can reframe them and own them, instead of being ashamed of them.
 
</strong>Michael Hingson ** 50:09
Then you can write the fourth book what bitch. But anyway, that's another story. Exactly. So did you publish an audiobook?
 
<strong>Jennifer Lieberman ** 50:18
I did, yes. This year of the what is available on Audible? Yes. So I did I, I was I finally recorded a successful version. And it was after that, that I decided that okay, yeah, maybe I can write the how to book on how to do this. And it's specifically encouraging self published authors. Because if you have enough conviction to write your story, you should be the one telling it.
 
</strong>Michael Hingson ** 50:47
It's interesting in the publishing world today, that and people will tell you, this agents and others will tell you this, that it isn't like it used to be, you have to do a lot of your own marketing, even if you get a publisher to take on your book and take that project. So the fact is doing an indie publishing project certainly uses a lot of the same rules, you still have to market it, you're gonna have to do it either way, you're still going to be doing a lot of the work, the publishing industry can help. But you still got to do a lot, if not most of the work.
 
<strong>Jennifer Lieberman ** 51:29
Yeah, and not just that, I don't know, if if you follow any celebrities, on on Twitter, or Instagram, but I believe nowadays, like I'm a, I'm a member of the Screen Actors Guild, that union in the US, and a lot of contracts now have social media obligations written into them, that you have to tweet that you have to post a certain amount to help promote the show. And a lot of decisions are based on how big of a following you have, there's actually, I'm not sure if you were a Game of Thrones fan, I was a big Game of Thrones fan. But one of the characters, it was between her and another actress and she had a bigger social media following. And that was the tipping point of how she got cast. So it you know, self promote, like that's what social media is, it's all self promotion. So it's not just the publishing world, it's the acting world, I think it's just become the norm of it doesn't matter what business you're in. It used to be that you needed <a href="http://a.com" rel="nofollow">a.com</a>. In order to exist now you need a social media following in order to exist.
 
</strong>Michael Hingson ** 52:53
I know when we originally did fender Dogg, and Thomas Nelson put, picked it up and decided to publish it. Even then back in 2010, and 2011. One of the main questions was, how much will you be able to contribute to the marketing of the book? How much will you be able to help promote it? Now? We have a contract to do our next book, A Guide Dogs Guide to Being brave, unless the publisher decides once we're done to change the title. But still, it is all about how big of a following do you have? How much are you going to be able to contribute contribute to the book because you're probably not going to get some sort of big book tour or anything like that paid for by the publishing company, unless there's some compelling reason to do it. And it is all about what you can do. So publishing is changing, the landscape is changing. mainstream publishers are great, they do add a lot of value. But you do need to learn to sell and to market and be intelligent about it as an author, no matter how your book gets published.
 
<strong>Jennifer Lieberman ** 54:03
Yes. And, you know, it's a double edged sword, because it gives lots of opportunities to indie, indie authors, but it also, it's sad for me because it becomes a popularity contest. And it's not necessarily about how good your book is, or how good your work is. It's just if you, you know, have a buzz factor. And if you have a following or if you had, like some mishap in your life that went viral, then all of a sudden, you have this huge platform for all these opportunities, regardless of how talented or prepared you are for those opportunities. And you know, it like I said, it's a double edged sword. There are benefits to it. And there are, you know, there are detriments to it but also like I'm the type of artist. I'm gonna I'm willing to go outside of my integrity. So let the chips fall where they may.
 
</strong>Michael Hingson ** 55:05
Well, you have written both in the literary world, if you will. And in the theater world, which do you prefer? And why? Oh, that's a toughy. Because you're doing a lot with each one, aren't you?
 
<strong>Jennifer Lieberman ** 55:21
Yeah. And I'm still like, I'm, you know, and that's the thing, like I write plays, I write scripts for film, and I'm writing a TV pilot right now. And in the literary world, the benefit of writing in the literary world, is once the writing is finished, and when I mean writing, I mean, also the editing and the proofreading. Your job is done, like the project is complete. When you're writing theatrically, whether it's film or theatre, that's just step one, there's still a very, very, very long road ahead of you, you know, and trying to get into the right hands, trying to raise the money, trying to, you know, get the right team together, and the right actors, the right, you know, then you had, then there's the feat of filming it, and then the post production process, and then the distribution process. So there is something very satisfying when writing a book that's finished. But there's also something very exciting to me, you know, in the whole process of getting a project produced from you know, from step one to step 55.
 
</strong>Michael Hingson ** 56:45
So, as a writer in the theatrical world, you really can't just be a writer, and then you turn it over to someone, if you're going to make it successful, I gather, what you're saying is, you really have to be the driving force behind the whole project, not just the writing part.
 
<strong>Jennifer Lieberman ** 57:01
Well, at my level, because like I said, I don't have an agent, I don't, I'm trying to get things into other people's hands. So right now, I'm shopping around here of the what for theatrical opportunity, I went to the Cannes Film Festival to the market there, I've met with a certain number of people. And one of the questions was, how involved would you want to be in this project? And my answer is, however involved you would like, you know, because I'm not married to this project. Like I, I've been living with this for a decade, between writing it, workshopping it, and then the novel between the play and the novel, like, I'm ready to let this go. If somebody wants to write me a check. Go ahead, do what you will with it. You know, but then there are other pieces that are closer to my heart that I'm like, oh, no, like, this isn't for sale. We can partner on this and make this together. But this is, you know, staying under my under my wings, so to speak. But I have another I have a short piece, a short film, that a friend of mine is shooting in LA next month, and I'm not really gonna have any creative involvement in it.
 
</strong>Michael Hingson ** 58:26
Out of curiosity, when somebody asks you that question, is there sort of a general trend as to what do they want the answer to be? Or is it really something that varies? They they're not necessarily looking for you to be involved typically, or they'd like you to be involved typically, as a really an answer that makes more sense to most people than not,
 
<strong>Jennifer Lieberman ** 58:47
you know, it's interesting, because I've gotten both, I've gotten both opinions. You know, for, I guess the higher up people are on the food chain. They're very relieved to hear that I don't need to have any involvement in it at all, because they know how hard it is to get something made in the first place, let alone having all of these, you know, kind of stipulations. It's like, well, I can only get made, you know, she gets to approve the script and this and this and this and that, you know, so the less I think the less involvement I have, the easier it is for the producer because they have more freedom to negotiate. Right. But that's an instinct once again, I don't know, you know,
 
</strong>Michael Hingson ** 59:32
it probably does very well. How do you keep such a positive attitude and keep yourself to use the terminology of our podcast unstoppable as you get a lot of rejections as you face a lot of challenges. And as you said, you haven't had that huge break. But how do you keep yourself going?
 
<strong>Jennifer Lieberman ** 59:51
I love it. This is a love affair. This is a lifelong love affair for me. And I was on a podcast A few days ago, we had to write a creativity statement. And my creativity statement is that being a creative is like being in a one sided relationship, and you have to love it enough for both of you. Because the the industry isn't necessarily going to love you back. But if you love it enough, if you love the creative process enough, you're just gonna keep going.
 
</strong>Michael Hingson ** 1:00:22
I want you to extrapolate that to just anyone even outside the theatrical world. What would you tell somebody if they come up to you and say, How can I just keep myself going,
 
<strong>Jennifer Lieberman ** 1:00:35
find something that you love and do it as often as possible? It doesn't have to be your job, you don't have to make money at it. You just have to have something in your life that you really love and enjoy doing. You know, whether it's dancing, whether it's singing, you know, and that's the thing like, you don't have to be a superstar. I'm not a superstar. Maybe one day I will be universe. But I, I'm not going to stop what I do, because it just brings me so much joy. And I'm so happy and I do I get in a funk. I get in a funk when I'm not able to create. And, you know, for some people it might be hiking or kayaking or camping or connecting with nature. That's something that that I love to do. Also, that brings me joy. But yeah, I think a lot of us get so caught up. And also I would say close your screen. Go dark, go dark for a few days. Don't worry about what's going on on social media. Don't worry about the internet, like go outside and actually be in the real world connect with real people connect with nature. Be in your body. I find when I get in my head, too much I can spin out. But when you're in your body, you can you can feel your you can feel your essence. You
 
</strong>Michael Hingson ** 1:02:04
know, always good to step back.
 
<strong>Jennifer Lieberman ** 1:02:07
So that would be my advice.
 
</strong>Michael Hingson ** 1:02:10
It's always good to step back and look at yourself and just relax. And we don't do that often enough. We get too involved in that social media and everything else as you point out.
 
<strong>Jennifer Lieberman ** 1:02:22
Yeah, exactly. And it's proven like there are statistics, social media makes people depressed. People only put their Insta life best moments on social media. I'm sure someone will mention if they're going through a hard time or whatever. But that's not the majority of people. People will sift through their life find take a million photos of one of one scenario, find the best photo doctorate with with face tune filters and whatever and make their life look fabulous. And you know, everything's curated. I'm actually I wrote a poem about this. Would you mind I've never shared this publicly. Can I? Really?
 
</strong>Michael Hingson ** 1:03:09
Sure. Go ahead.
 
<strong>Jennifer Lieberman ** 1:03:11
Okay. It's called Black Sabbath. And basically, it's about going dark. Can we all just go dark for a day? Turn off the devices be still be silent and pray? No posts, no distractions? No waiting impatiently for strangers reactions. Can we all just go dark for a day? No selfie indulgence? No curated inspiration. No unsolicited motivation. Be present. Be awake. Meditate. Can we all just go dark for a day hold our loved ones dear if not in our arms in our consciousness spear. Make amends with our Maker, the true force of nature and submit to the power of our sublime creator. Can we all just go dark for a day, shut our screens, search our souls reclaim our minds that get hijacked every time we scroll. And finally take back our grip of the only thing we can control. That's it.
 
</strong>Michael Hingson ** 1:04:24
That's as powerful as it gets. And it is so true. Yeah. Yeah. It is absolutely so true. So what you've already alluded to it, what do you do when you're not writing and being creative? What do you like to do to relax? You said some of
 
<strong>Jennifer Lieberman ** 1:04:41
it. Yeah, I'm a yoga Holic. Like I said, I spent the first half of my life as a competitive gymnast. So I'm super active. I love physical activity. I don't work out in terms of like, I don't go to the gym and I don't do a certain amount of reps and I I'm on a treadmill for 20 minutes a day I do physical activities that I enjoy, so I enjoy yoga. I'm quite advanced at it with a gymnastics background so it's fun and acrobatic for me. I love hiking. I love connecting with nature whether it's stand up paddleboarding, kayaking, canoeing, waterskiing, I love all of that stuff. Not much of a snow skier though I don't really love the cold, even though I'm Canadian.
 
</strong>Michael Hingson ** 1:05:30
How lucky you were you live in? You don't like to call it okay.
 
<strong>Jennifer Lieberman ** 1:05:34
Yeah, I don't. But basically anything active and outdoors. There's a treetop trekking course not far from where my parents are. And like, that's next on the list. I'm really excited to do that. What is that? Basically, they have these like, kind of obstacle courses up in the trees. So you're on harnesses, and you know, whether it's like platforms that you walk across, or ropes courses that you have to, you know, I don't know, I haven't been but it sounds fun.
 
</strong>Michael Hingson ** 1:06:12
Well, you have to let us know what it's like after you, you get to go clearly not wheelchair accessible. So I'm sure my wife's not gonna want to do it. But nevertheless, you got to let us know how it goes once you do it.
 
<strong>Jennifer Lieberman ** 1:06:27
Yes, I will. I will. It's very exciting. Oh, and I love live music. So like rock shows. That's my jam. I'm a rocker chick.
 
</strong>Michael Hingson ** 1:06:36
There you go. Well, I want to thank you for being here. And spending the last hour and a little bit more with us. This has been fun. Clearly, you keep yourself going you do move forward, you're not going to let things stop you, you are going to be unstoppable, as I said, using the parlance of the name of the podcast, but I want to thank you for being here and inspiring all of us and telling us your story. If people want to reach out to you and contact you and learn more about you find your books or anything else. How will they do that?
 
<strong>Jennifer Lieberman ** 1:07:10
Okay, so year of the <a href="http://what.com" rel="nofollow">what.com</a> is the website for the book, but it'll link you to almost everything. Or you can go to make your own <a href="http://break.com" rel="nofollow">break.com</a>. Both of those have links to all of the books and all the social media. And they also have contact pages that will come to my inbox directly. So that's the best way. If you want to find out more about me, and on social media, whether it's Facebook, Twitter, or Instagram. I am Jen Lieberman. So the at sign, and then I am Jen. J e n Lieberman L i E,B E R m a N.
 
</strong>Michael Hingson ** 1:08:00
Well, I hope people will reach out oh, I should ask you you written in your writing the How To books? Are you going to do anything like create any online courses or anything?
 
<strong>Jennifer Lieberman ** 1:08:10
You know, it's funny I was doing in person courses. I haven't gotten around to doing the online ones yet. But yes, that is also in the works. There's a laundry list. Bed. And like we talked about, I wear many hats. And I'm always more interested in the creative stuff. As opposed to the as opposed to the business side. So I you know, I always feel like, oh, there'll be time for the course there'll be time for that. And as it as it so happens, the more successful my creative career is, the more validity I have to teach these other courses. So it's all in good time.
 
</strong>Michael Hingson ** 1:08:49
Great. Well, again, thank you for being here with us people, please go visit your of the <a href="http://what.com" rel="nofollow">what.com</a> or make your own <a href="http://break.com" rel="nofollow">break.com</a>. And reach out to Jen, she would love to hear from you. And I would love to hear from you. I'd love to know what you thought about today, I would really appreciate you giving us a five star rating. Jennifer Lieberman needs a five star rating. So let's give her one you all. And I want to thank you all for for being here. Reach out to me, feel free to do so by emailing me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Or go visit WWW dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Or just go to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> and learn more about the things that I do. But either way, please help us give Jen rave reviews. And Jen one last time. Thank you very much for being here.
 
<strong>Jennifer Lieberman ** 1:09:48
Thank you so much, Michael. This was such a treat. I really appreciate you having me on.
 
</strong>Michael Hingson ** 1:09:53
Well, the fun and the honor was mine. So thank you you
 
1:09:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Theater Writer and What? with Jennifer Lieberman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/951bbcab-5260-4d0d-831c-293d611bcb46.mp3?source=rss&amp;ext=asset.mp3" length="44548380" type="audio/mpeg" />
<itunes:episode>75</itunes:episode>
</item>
<item><title>Episode 74 – Unstoppable Mental Health Advocate, and Successful Author with Randi-Lee Bowslaugh</title>
<guid isPermaLink="false">https://pinecast.com/guid/c9f79aaf-532d-4e31-ac30-e889fa5e76db</guid>
<pubDate>Fri, 11 Nov 2022 12:00:53 -0000</pubDate>

<itunes:duration>00:57:11</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e31be8ea-b4c2-4b40-a1f4-c891e17e45a5/UM074-Randi-Lee-Coverart.jpg" />
<description><![CDATA[<p>On top of her accomplishments, as mentioned in this episode’s title, Randi-Lee Bowslaugh is also a cancer survivor. Randi began experiencing depression as a teenager due to family challenges. While she did have thoughts that could have sent her spiraling down into greater depression and worse, she began writing poetry. She credits putting down her thoughts to helping her advance. Randi-Lee went to college and has forged a quite successful life with a husband, two children, and now a grandchild.
 
Randi’s gay personality shines through this entire episode. You will hear from someone whose life story has presented challenges, but she crashes through everything that has been thrown at her. On top of everything else, by the way, Randi-Lee is an advanced kickboxer so don’t mess with her.  Now Randi has published a number of books including that first book of poetry. She has written several nonfiction books as well as several children’s fiction books. One of her books has even been published on Audible, and Randi even tells us all how to get that done.
 
<strong>About the Guest:</strong>
Randi-Lee was born and raised in Ontario, Canada and from a young age, she had a passion for helping others. She attended Niagara College and graduated at the top of her class from Community and Justice Services, after completing her placement at a recovery house for alcohol and drug addictions. Post-graduation she worked at a Native Friendship Centre for two and a half years while pursuing a university education in psychology. Randi-Lee continued working in social services for another four years as an employment counselor until she left to pursue her other passions.
Randi-Lee is an author and outspoken advocate for mental health sharing her true story with honesty. From the age of 14, she struggled with depressive thoughts. There were times in her life when she wasn’t sure how she would continue. Depression continues to be a battle in her life but she is glad that she continues to live. She has spoken at events that promote wellness and compassionately shares her experiences with her own mental health. In 2021 she started a YouTube channel, Write or Die, Show, to spread awareness about various mental health issues and to end the stigma associated with mental health.
Growing up she never felt that she fit in, being the last to understand jokes and confused about many emotions that she saw on others. In 2021 she finally had answers to the questions about herself that had been nagging at her. She was diagnosed with moderate Autism.
Another of Randi-Lee’s passions is kickboxing, which she has been doing for about 10 years. She was a Canadian National Champion in kickboxing in 2015, competed at the World’s kickboxing tournament later that year, and in 2016 competed at the Pan-Am games where she received silver in her division. In 2020 she was chosen as one of the coaches for the Ontario Winter Games where she inspired and coached young athletes.
Randi is a mom to two, her youngest child has autism, and grandma to one. Randi encourages and supports her youngest child's entrepreneurial spirit as he follows his dream of being an artist. When she can she incorporates his art into her stories.</p>
<p><strong>Published Works:</strong>
<strong>Non-Fiction:</strong>
Thoughts of a Wanderer
A Mother’s Truth
Embracing Me
<strong>Fiction</strong>
A Little Scare
 
 
<strong>Children’s Books:</strong>
Operation Deck the Halls
Diamond the Cat
<strong>Contact Information:</strong>
<a href="https://linktr.ee/randib" rel="nofollow">https://linktr.ee/randib</a></p>
<p><strong>Social Media Links:</strong>
<a href="https://linktr.ee/randib" rel="nofollow">https://linktr.ee/randib</a>
<a href="https://linktr.ee/randib" rel="nofollow">Link Tree</a>
<a href="https://www.youtube.com/channel/UCSTmVQUW8K8r1sBDchLyTwA" rel="nofollow">Write or Die Show - YouTube</a>
Tik Tok<a href="https://www.tiktok.com/@writeordieshow?lang=en" rel="nofollow"> @writeordieshow</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe to your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:21
Hi there, I'm Mike Hingson. And welcome to another episode of unstoppable mindset. Randi-Lee Bowslaugh is our guest today and she is going to talk about her life and her stories. She has a lot to discuss regarding mental health and other similar things. And we in talking about mental health won't even begin to talk about Washington because Washington DC we're not sure how healthy any of them are down there. They're fun to pick on. Anyway, Mark Twain did it. Will Rogers did it. So why can't we write anyway, Randi, welcome to unstoppable mindset.
 
<strong>Randi-Lee Bowslaugh ** 01:56
Thanks. I'm glad to be here.
 
</strong>Michael Hingson ** 01:58
Well, if you would, why don't you start by telling us a little about your life kind of your your younger years and all that and we'll go from there.
 
<strong>Randi-Lee Bowslaugh ** 02:08
Alright, well, way back in 1987.
 
</strong>Michael Hingson ** 02:12
Long time ago in a galaxy far, far away.
 
<strong>Randi-Lee Bowslaugh ** 02:15
Exactly. Well, it feels like that. Right? So I'm in Canada. So it is a galaxy far, far away. Much. So I mean, as a child, as a small child, it was pretty good. Like, was it? But when I was about 14, that is when that's when it happened. That's when I had my first bout with depression. At the time, I didn't know what to call it. Because I mean, I just thought that everybody felt the same way at that age, because why not? It's normal to me. And it wasn't until I became an adult and then looked back and went, Oh, yeah, I was depressed. Okay. So, yeah, that was my first my first time with it. High school was horrible. I skipped most days, which actually now there's a term for that it's not skipping. I mean, it is skipping, but it was school refusal, which I say that because school refusal isn't just the I don't want to go to school, because I just don't want to go to school. School refusal is more to do with, I don't want to go to school because there is an underlying reason. So mine was that I was depressed and knew that going to school made me more depressed. And I didn't have really any friends there. And I just felt very out of place. And it was an awful time. So it wasn't that I wanted to skip just to go hang out with my friends. In fact, most days, it just stayed home. So yeah, I don't know how much more you want me to go into that early childhood time?
 
</strong>Michael Hingson ** 03:51
Well, whatever you think is necessary? Well, let me ask you this. Sort of an overarching question. Do you have? Or is there any real way to know what caused the whole issue of depression for you?
 
<strong>Randi-Lee Bowslaugh ** 04:07
That is a great question, actually. So I can't say for certain, but there was a lot of various factors going on at the time. So my mum and dad had never been together from what I can remember, I used to go to my dad's every other weekend. And he wasn't necessarily a bad dad, but he also wasn't a good dad. So I didn't really feel any real connection with him. And so around that time, I also stopped going to see him. At that point. I was only going there because my sisters lived there as well. But because we have the same dad different moms, me and my sisters, but then when my dad and their mom broke up, I had no reason to see him. So I stopped going. So that was one factor. And then the other couple bigger factors were I mean Well, puberty But my mom's ex husband. So my mom got married after grade eight. So I would have been 13, which is just before I realized I had depression. And he turned out to be a alcoholic. And he was very verbally abusive. And you never knew when you walked in the door, you never knew if you were going to get the good version of him the sober, nice version of him. Or if you were going to get the yelling, screaming, I need to go hide in my room version. And then you layer on top of that. My brother was in and out of jail at the time he my brother was getting into more and more drugs at the time. And so my mom had to focus a lot of her attention on him on what he needed, which as a parent, I'm like, Oh, I get that. Now, as a kid. I was like, What am I am I chopped liver. Now? What's going on here? I didn't understand why all of a sudden, my mom who when I grew up, right, when I was a smaller child, I was very close to my mom. And I'm very close to my mom again, now as an adult. But as a teenager, I thought that I was kind of the Forgotten child, which you know, doesn't help your mental state. And then I just didn't feel like I fit into high school, I felt always a little bit different than everybody else. And I didn't know why. And so all of those different layers, one on top of the other just kind of compiled into, into hating myself.
 
</strong>Michael Hingson ** 06:43
It was a spiral. It was. So what did you do about all of that? Or how do you deal with that?
 
<strong>Randi-Lee Bowslaugh ** 06:50
As a teenager, I definitely had some very bad thoughts very ill conceived notions of what I should do. But I didn't do them. What I did as a teenager, actually, is I wrote poetry. So that was my first coping strategy, it was my thing that kind of got me through being being a teenager. Without that I don't think I would have survived. So there was that I also went to my youth group at church. And that's the only place that I really felt worthy that I felt like I fit in that people didn't look at me like I was a weirdo. And then animals, my pets, pets are such good therapy, things I used to when my stepdad would be yelling and screaming, and I would be hiding my room I would have, I had two cats at the time, diamond and Tigger. And so I take them and I would just go hide in my room with them. That was that was the coping at the time it worked out well. And actually, that's what got me into writing. That's what I turned my first book into is those poems that I wrote,
 
</strong>Michael Hingson ** 07:56
well, with diamond and tinker, what what did they do? Or how did they help you? I agree with you that pets and animals really do help us a lot in so many different ways. But for you what was what was kind of the personal connection? How did they help,
 
<strong>Randi-Lee Bowslaugh ** 08:12
and they were just, they would cuddle, there were very cuddly kitties. And a purring I loved the purring and they would lay on me and I would pet thumb and just tell them all my secrets because they couldn't tell anybody else. Nobody was listening to their mouth.
 
</strong>Michael Hingson ** 08:28
And they probably wouldn't tell anybody else anyway.
 
<strong>Randi-Lee Bowslaugh ** 08:32
Now, they probably went and so they were my little babies.
 
</strong>Michael Hingson ** 08:36
So kind of the connection is that they were there. They accepted you for who you were no matter what, which is something that we just don't find with a lot of people. They don't deal with difference very well.
 
<strong>Randi-Lee Bowslaugh ** 08:51
It's so true. Yes. So you,
 
</strong>Michael Hingson ** 08:55
you cuddled with them? And you got you got through it. So when did you eventually graduate from high school? How did that all work out?
 
<strong>Randi-Lee Bowslaugh ** 09:02
I graduated when I was 17. Because my mom's rule, and I was skipping classes was I needed to know where you were. So I just stayed home and you couldn't fail anything. So I didn't I passed very poor marks. But I passed. So I graduated then I had applied to colleges and universities. I'd gotten into them, but I just I wasn't emotionally ready to go. At the time. I was still very much depressed, didn't know how I would be able to go far away from home to do that. So I took a year off. I got pregnant, and I met my now husband, and he was like I'm going to college in September. If you go then I'll drive you because we didn't live far from each other. He was like, I'll pick you up. I'll drive you so Okay, cool. So I ended up going to Niagara College after taking a year off and then by the time I started at the college, my baby was Oh Just a year old because he was born at the end of October. College was awesome. College was amazing. I am definitely not in the field anymore that I went to school for. But I loved the experience of college, I was on Student Council, I got the top marks in my classes because I got to pick the classes that interested me, which was all psychology. And it was I met real people like it high school, it felt like people were all like, you tried to find yourself right? In high school, you don't know who you are in a lot of people, I fake it. I feel like at least in my high school. But at college people were more real people were adulting, because they had two adults, I met a lot of the other people that also had kids there, because I connected with the people that had the same sort of life, as I did, right being a parent going into college. So that was amazing. My depression kind of took a backseat during that time, which was awesome. But then I did graduate twice, from two different programs actually went, I did most of my university, I was paying for that out of pocket though. So I ended up not not getting my bachelor's degree, because by the time I came to, I only have like a semester left to whatever, um, I was like, I don't want to work in this field anymore. So I'm gonna not pay for school anymore. It doesn't make sense to waste all my money, stuff I stopped. But I did work as an employment counselor for almost six years between the two places that I worked. But during that time, that's when that's when depression decided to come back. So again, it for me, it was an accumulation of many stressors. So at that time, I mean, social services, at least in Ontario, where I live, we have a very high turnover rate for social services, because it's a really hard job to do. You got people coming in, and you have to listen to all of their, their life troubles and things. And it wasn't that I had an issue doing that. But compiling down onto going home and not knowing how to help my kids. So at that time, my kid was having a lot of issues at school. He was bullied a lot kindergarten through grade one. He was having a lot of meltdowns. So this is, by the time he was in grade three, I was just so drained. I didn't know what to do. We didn't know why he was the way he was at the time. We're trying to find answers. And it was just, it was a lot. And so something had to give. And at that time, I took time off of work, I got a doctor's note, I took time off of work, I went to a therapist, because I had planned I had made a plan of how I was going to drive myself off of a bridge and just not be here anymore. So that was that was good times. We did end up finding out that my child does have autism. So when once he was finally diagnosed, we were able to get him the right help. He is now doing fabulously he is now 15 He's doing fabulously. And therapy worked well for me. Medication worked well for me and I am doing mostly fabulously. To
 
</strong>Michael Hingson ** 13:16
show you, you yourself if I recall, were diagnosed as having some autism. Is that correct?
 
<strong>Randi-Lee Bowslaugh ** 13:23
Yes. So last year, I finally figured out remember how I was saying in high school, I always felt different. But like, you know, people looked at me like I was the weirdo. Turns out I have autism. And once I found that out last year, I'm like, oh my goodness, my whole life makes sense now. And I I only did it because that's what I wanted to do. I wanted to know why I always felt different. Why? When other people got a joke, I had no idea what it was, what the joke was about why other people could be in a situation and show certain emotions. And I'm like, I don't get it. What Why are we all upset right now is doesn't make sense. I just wanted to know why. And so when I got finally got my diagnosis last year, I'm like, everything makes sense.
 
</strong>Michael Hingson ** 14:08
How did that come about? You weren't looking to be diagnosed as having autism. So how did that oh,
 
<strong>Randi-Lee Bowslaugh ** 14:16
so I was bothering my kid in the one day and you know, parents be like father a kid. So I was doing a weird random dance to bother him. And he looked at me and he goes, Mom, if I have autism, I got it from you. And I go, maybe you did. And I started thinking about all the times when I was when people would say whatever about love, and I go oh, he's just like his mom. It's fine. He's just like his mom. And I'm like, wait a minute, if he is just like his mom, maybe I do have it. And so that's kind of when I was like, oh, you know, let's let's go find out.
 
</strong>Michael Hingson ** 14:54
There we are. So you you have autism you have a child with autism is that your only child
 
<strong>Randi-Lee Bowslaugh ** 15:00
The only one I birthed I do have a stepdaughter and a grant BB
 
</strong>Michael Hingson ** 15:04
dare you go? Yes, so Does Grandma spoil granddaughter?
 
<strong>Randi-Lee Bowslaugh ** 15:10
It's a grandson grandson. And I spoil him so much. It's part of it is it is so part of the roles and grandmas his favorite, so it's fun.
 
</strong>Michael Hingson ** 15:22
Well, you gotta if you're gonna be a grandma, you got to spoil grandkids. It's a rule.
 
<strong>Randi-Lee Bowslaugh ** 15:27
Oh, yeah. I spoil him so much. We whenever he's over, we are non stop playing toys, always Paw Patrols, you know, God do paparazzi has only two. He loves. He loves ice cream and popsicles. Like he also likes bananas and apples too. So he has a nice combination with the junk food and the good food.
 
</strong>Michael Hingson ** 15:49
Well, cool. So when did you really start writing professionally or seriously, you You talked earlier about writing your poems into a book. And when did that get published?
 
<strong>Randi-Lee Bowslaugh ** 16:01
I published that in 2017. Okay, and that kind of gave me the author itch, and I'm like, this is fine, I want to do it again. So I published my next book in 2018, I did have to take a little bit of time off, because that was around the time that my son was, for lack of a better term going crazy. And I also had been diagnosed with cancer. So that was, you know, I had some stuff to deal with at the time. But since then, since 2020, I have released a whole bunch more books, I got into kids books into some scary stuff. Because before that, it was all about the nonfiction, which I still write, I love my nonfiction. Love mental health, I have to talk about it. But sometimes it's fun to write kids books and scary stuff.
 
</strong>Michael Hingson ** 16:51
Well, tell me a little bit about some of the discussions of mental health you've, you've put into books. Tell me about some of your fiction, if you would.
 
<strong>Randi-Lee Bowslaugh ** 16:59
Sure. So, um, the biggest topic that I talk about is depression, because that is my personal experience. So in like the first book, thoughts of a wanderer that's poetry, and I'm actually going to be revamping that and re releasing it now that I, you know, when you do something, the first time you do, it's never as good as the 20th time you do it. So I'm gonna revamp that book. So it's a good book, but it could be better. I'm gonna be releasing.
 
</strong>Michael Hingson ** 17:27
But now you also have a lot more understanding of why you wrote what you wrote when you were doing those
 
<strong>Randi-Lee Bowslaugh ** 17:34
poems. Exactly. So I would just, I want to rerelease it, there's kind of some new poems added to it when I get when I do release it. And it's just going to be a nice, fresh, fresh kind of book, fresh eyes on it. And then the other one that I wrote about depression, it's an actual book, it's not poetry. I put poems in Excel of poems. But it's, it's a book and it goes through more the coping strategies that I've learned over the course of of my life, so that other people might be able to pick and choose some of the things that might work for them. And then at the end of that book, there's worksheets people can use. So that correspond which with every chapter of the book, so each chapter talks about something specific. So it might be therapy, it might be writing a letter to yourself, whatever it is, here's a corresponding worksheet that people can use so that you can actually implement things right away. And that was actually my first is my only book right now. But that was my first one I put on Audible, so people can get an audio version of that one, and I'm the one reading it. So it's fun. What's the title of it? embracing me. Okay. And then the other nonfiction that's published right now, it's called a mother's truth. And that's about raising my kid with autism and what it was from conception, like, it starts right when I was pregnant, up until grade six, I think it was. And we're currently living what will become part two, because eventually I'll release the teenage years version. And that one was co authored with my best friend, who her son is very similar. He wasn't diagnosed with autism, but he has very similar issues. And he does have extreme anxiety. So it's both of our stories in that book. And again, worksheets, we love worksheets. There's some in there the things that we learned as we went to a million doctor's appointments, what doctors are asking from us, so those worksheets are in there, so parents can already be prepared for them before the appointment. And then what I'm working on right now is another nonfiction. So this will be my fourth nonfiction coming out. And this one, this one's very emotional. I'm not an emotional person, but this one's about me very emotional. So last year, my brother died from a drug overdose. And so he always as much as he did have an addiction. He always still wanted to help people. And so I'm taking Get some of his story. I don't know all of his story because I'm the little sister. But I'm taking what I do know about historian about addictions, and about coping strategies, and I'm putting it into a book right now I'm on the second draft of it. So it's coming. And hoping that will help other families who are going through kind of something similar. And hopefully, hopefully, maybe they don't have to go through the funeral part of it, but at least they'll have some information ahead of time.
 
</strong>Michael Hingson ** 20:30
So I'm a little curious, how did you get one of your books? And is it the only one but how did you get your book into audible? How did all that work out? Or did you make that happen?
 
<strong>Randi-Lee Bowslaugh ** 20:41
It's actually a pretty easy process, if you're technically savvy, so I had to get some help on that end of things. But you go through ACX is like the audible platform that you upload it all to. And so you can either find your own narrator and there are people on like, Fiverr, or like, on the ACX website, or me, I will do it too, because I love narrating. Anyways, I thought my story I'm going to I'm going to narrate my own book. And I love talking clearly. So I've recorded everything I went through, and I edited out all of the mistakes. And then I sent it to somebody who adjusted the sound volume on it, because it has certain standards that it has to actually meet in order to be able to be uploaded to ACX. And all of that requirements is on the ACX website. So I sent him all of those, he sent them all back to me. With the right qualities, I just put them all in and they all have to be by chapters, you can't just put in one big long thing, if you have chapters that has to be done by chapters. And then it gets uploaded, they approve it. Or they'll come back and say hey, whatever, whatever with my book, because there are those worksheets, you actually get a PDF copy of the worksheets, which was pretty cool as well, I didn't even know that that was something you could get. But they emailed me back and said, Hey, after reviewing your submission, it looks like there's worksheets in your book. Can we have them and they can actually put PDFs as an attachment when somebody buys your, your books? So that's pretty cool.
 
</strong>Michael Hingson ** 22:18
Cool. Does it cost you to do that?
 
<strong>Randi-Lee Bowslaugh ** 22:21
No, as the author, it does not cost you anything to put it up there. Now if you are getting people to narrate it for you, or do the sound quality, that's that's separate, right? Like you would have to pay them.
 
</strong>Michael Hingson ** 22:32
Charge. That's not an audible charge.
 
<strong>Randi-Lee Bowslaugh ** 22:34
No, from an audible standpoint, you are not charged. It's very much like if you publish on Amazon, if you're on the KDP publishing, if you're if you do itself. It doesn't cost you anything up front, they just take a percentage and then they give you your royalty as well.
 
</strong>Michael Hingson ** 22:51
Cool, because I've talked to a number of people who have thought about doing audiobooks. And I have suggested that they explore audible, but never knew exactly what the process was. So I appreciate you telling us that. And yeah, it took a lot of research. Well, maybe other authors who are listening will find it now more relevant to go ahead and put their books into audible.
 
<strong>Randi-Lee Bowslaugh ** 23:12
Yeah, feel free to reach out to me guys. I'm here to tell you what I did.
 
</strong>Michael Hingson ** 23:17
And your contact information is going to be in the notes. And we'll get to you give me some of that a little bit later on. But tell me about your children's books, if you will.
 
<strong>Randi-Lee Bowslaugh ** 23:25
Yeah, so I have a couple of them. My first one was called Diamond, the cat. If you recall, Diamond was my cat. And so she I had her for 19 years before she passed away and I cried and cried and cried uncontrollably. So I wanted to make a kid's book about her and it's for like the younger group because it's the first pages I am a cat. I lay on a mat. So it's all rhyming and cute little pictures. It's all cartoon pictures of diamond. And at the very last page where it says the end, there's a collage of all the real life pictures of diamond. You can see the real life kitty. I love her. And I always used to say a diamond is a girl's best friend. That's my cat was a diamond. And then I also have Wolfie. So what he is, he's going to have multiple books. If my kid will ever finish drawing the pictures. My kid is the illustrator for the workbooks. And so the workbook that's out right now it's called wapis trip to the hospital. And so he is a little stuffed dog that lives in a classroom with kids and he goes home with the kid different kids every week so we can have lots of adventures. And in this adventure, he goes with one of the boys to the hospital to get his tonsils removed. And so when he helps him be very brave during it. And so it's it's not rhyming it's a little bit for a little bit older than the diamond, the cat book and there wouldn't be more of a few books. I have another movie book written, but my kid has not drawn the pictures yet. And then I also have a kid's Christmas book, which was actually the first kid's book that I did. I know it's not Christmas time, but it's called Operation Christmas. And it's about a little girl who can't fall asleep. And so magic has to happen. I don't want to give the whole book away, but magic has to happen. And so Christmas can Santa can still come even though she won't fall asleep. And that was actually based on a real life experience where Santa had to come into my basement. Because my kid will not sleep. And then I have a few I've started a learn to read series for early readers where they draw their own pictures for the book. So they're very simple stories. So it's like this is a cat. And then they would draw a cat. This is a bat and then they would draw the bat. So they get to draw along their own picture with that. The final zero Yep. Yeah, no, go ahead. I was just to see the final series that I have. I've gotten three social stories. And so social stories are for usually used for kids with autism, things that I wish as a parent I had, but my kid was younger. And it's cleaning up your toys, going to the bathroom and conversations. It just teaches a very specific skill in a very in very simplistic terms and step by step.
 
</strong>Michael Hingson ** 26:28
So you have a diamond book, but you don't have a ticker book.
 
<strong>Randi-Lee Bowslaugh ** 26:32
Not yet. But I will. Sure already said that.
 
</strong>Michael Hingson ** 26:39
We don't want to leave Tigger out.
 
<strong>Randi-Lee Bowslaugh ** 26:41
No, no, no, I cannot leave my ticker out. He was he was my first kitty and I he was he was around 18 or 19. Two, but at the time he passed away, I think two
 
</strong>Michael Hingson ** 26:52
how do you how do you come up with your ideas?
 
<strong>Randi-Lee Bowslaugh ** 26:55
Well, the nonfiction is really easy because it's just my life. But the other ones, the nonfiction ones come up with just like random random things in life. So even though the kids books are not they're not necessarily real life, they can't stemmed from real life, right. Like I was saying, the chill the Christmas book was something that happened. Diamond was a cat actually had the first what the book was actually an idea for my aunt, because her son had tonsil surgery before. But the the scary story is, don't have any kind of part of real life, let's say because everything is monsters with me and scary stories. So it's called a little scary. It's a collection of 10 short, scary stories. And we'll be coming out with another one. Eventually, I already have a list of a whole bunch of other scary stories. And those ones just come from like, completely random ideas. Like the one story I was walking down the street was walking my dogs, I have two dogs. And well, now I have three dogs, actually, at the time I had two but now I have three. And so I was walking my three dogs, and I saw this tree. And this tree look like it had like a face in it. And then one of the stories just popped into my head and I wrote a whole short scary story about the about nature and how nature can sometimes do some payback if we don't take care of it.
 
</strong>Michael Hingson ** 28:27
So when you get ideas, do you just immediately write them down? Or how do you make sure you don't forget them?
 
<strong>Randi-Lee Bowslaugh ** 28:34
I usually if I'm at home, I will write them down on my whiteboard if I text them to myself.
 
</strong>Michael Hingson ** 28:40
So you, you get them down and they'll come out at some point.
 
<strong>Randi-Lee Bowslaugh ** 28:45
Exactly, yeah. If I don't write them down, you're right, I will totally forget them. But so in some way, they have to get written down well, whether it's a text and myself are actually written down, you have to get written down.
 
</strong>Michael Hingson ** 28:58
It is nice that today we have a lot of different technological ways to get information written down. So we don't forget it. I, for example, use my Amazon echo a lot to remind me of things even though I might have something on a calendar. If I'm not right in front of the computer, I want to see the calendar. So I use technology to remind me all over the house, as well as writing down ideas and doing other sorts of things. So yeah, we do live in a wonderful era where it's a lot easier to get ideas down where we can go back and then address them later.
 
<strong>Randi-Lee Bowslaugh ** 29:30
Yeah, exactly. It's very nice.
 
</strong>Michael Hingson ** 29:33
So for you, writing about your life and so on. Well, because you happen to be able to write it does turn out to be fairly easy for you. But this whole concept of mental health and being a person with mental health issues, has a lot of stigmas about it and it's something that we don't understand. How do we start to do Without and how do we change people's perceptions of that?
 
<strong>Randi-Lee Bowslaugh ** 30:04
We talk, we talk a lot. That's a really simple answer. But really, it comes down to being able to be open with other people. Because since there is so much stigma around, it often shuts us up. We don't want to talk about it. Because we don't want people to look at us. Like, we're weird. Like, we're crazy, like, we're whatever. But the bottom line is, is where people like anybody else, no matter what your mental health is, whether it's depression, anxiety, bipolar, schizophrenia, it doesn't matter, you're just, you're just a person who maybe our brain chemistry is a little bit off. Like for me, I take my antidepressants every day, I went off for them, it didn't go so well. So I'm back on them. But that's because my brain chemistry is a little bit off, and I just, I need that extra little help, which is totally fine. But people don't want to talk about it. And my husband put it best to me. So when he found out that I had went off of my antidepressants, because I didn't tell him or the doctor, anything, I just did it. I do not recommend please don't do this. But when he found that out, and my husband is type one diabetic, which means he has an insulin pump. So he says to me, Well, do you want me to stop taking my insulin? No, I don't want you to die. Because exactly, I don't want you to die either. Why would you do that? I was like, oh, sorry, Honey, I love you. So it's, we have to start looking at mental health the same way we look at physical health. And that is that sometimes we need help. And that's okay. Recently, I've been dealing with a lot of chronic pain. And I realized that that has a lot of stigma around it as well. And actually, on Monday, I was just at the pain clinic and I had a complete breakdown with the doctor. And I am not an emotional person. I am not a crier, but I was crying so much in his office, not just because I was in immense pain, but because I was so frustrated about the lack of help around it and the lack of not knowing what's happening. And that all ages kept being told this, Oh, you're too young for this. That's great that I'm too young for this, I'm in my 30s. But I'm still in such pain that I have had to change my life, I can no longer do kickboxing right now I can no longer take my dogs for a 45 minute walk, they're lucky if I can get around two blocks before I have to lay down. And so I was just totally crying in his office and so emotionally spent, that our mental health and our physical health are very much interrelated. And so we need to talk about both of them in the same way and give both of them the same kind of respect as like one in the other.
 
</strong>Michael Hingson ** 32:57
So I think that you raised some some valid and very good points. The reality is, maybe this is an oversimplification. But talking and dealing with the so called stigma of mental health issues, is, in a lot of ways, not really much different than talking about having or being a person who happens to have a disability. Because it's all about being different. And people not wanting to deal with difference, no matter what we say.
 
<strong>Randi-Lee Bowslaugh ** 33:32
That is 100%. What it is, is differences are scary. If you're different. You're scary.
 
</strong>Michael Hingson ** 33:39
Well, why is that?
 
<strong>Randi-Lee Bowslaugh ** 33:41
That's a great question that I don't have a scientific answer for but I'll tell you what, I think on it. So I think it's just because the unknown is very scary. And I actually I just wrote an article for a magazine, I don't think it's published out but about, and this goes back to writing scary stories, but it's very relevant. So about how in a horror movie or in a scary story book, The unknown is what scares you the most when you see the masked killer coming towards you. It's not nearly as scary as when you hear something downstairs and you're like, Oh, what is that? Is that a burglar? Is that just my cat? It's more scary because we don't know. So I think that's the same kind of concept, to a difference to somebody with a disability, whether it be physical, mental, whatever it is, when you don't understand it, and it's different. It's scary because you don't know how to maybe talk to that person. You don't know how to address them. You don't know what it is that you shouldn't be doing. It ultimately my answer to that is ask the person they will tell you. Yeah, I get that a lot with with my kid I'm especially because he's 15 Now, and he can, he can talk, which is great. He's verbal. Sometimes he never shuts up. But sometimes I'll have people and teachers in the school system are kind of the worst for this is that they'll ask me all of these questions, I go great. Let me ask him, they're like, well, can't you just tell us? This is his life? These are his school courses, I'm not just going to give you an answer, I'm going to ask him, he is more than capable of telling you why he hasn't finished homework or why he wants to take one class over a different class, whatever it is, we are capable of speaking for itself. Same with somebody say in a wheelchair, if you don't know, maybe what they need help with. Ask them. So I, I used to have a part time job working in a market and I would just help the farmer sell the fruits and vegetables. And then there was this one guy in a wheelchair, and he would come around every Saturday, he was a very loyal customer. And so the very first time He came, though, I didn't treat him any different as any other customer, because he's not any different. And so I said, Okay, what can I get you? And he told me, I said, Great. Would you like another bag? I said, Yeah, so great. And then he asked, Can you put it on the back of my wheelchair? Yep, I could totally do that for you. Because I'm gonna say we because I'm part of the community of mental health and disability. So whatever, we are very capable of telling you what it is that we need. Now, some disabilities might be more severe. If it's a developmental disability, maybe where they don't have that capacity. And then you might need to talk to the support person that's with them. But I would always talk to the person first, I don't care what their disability is, what age they are, I would talk to that person first. If then you realize that they are not capable of explaining it to you, then the support for they would have a support person with them. And you can ask them, but they're capable.
 
</strong>Michael Hingson ** 37:10
The extrapolation of what you just said, though, is that we're afraid of the unknown, because it is unknown. And we don't try to make it known. So when we're dealing with mental health, whether we're dealing with disabilities, or whatever, we, as we're growing up, don't get taught to deal with it, to understand it to communicate about it. Yeah. And as adults, we don't talk about it, we don't get it, we don't understand it. And as a result, we just continue to promote the same unknowns that have always been there. I think there are definitely issues with the whole concept of mental health, it is something that we need to address. There are reasons that that people are as they are, we should learn to understand them, we should learn to help with them. Yeah. But we also should be spending a lot more time talking to people, we being all of us should be spending more time talking to people and learning to understand it, which is of course, maybe in part what unstoppable mindset as a podcast is all about. Exactly.
 
<strong>Randi-Lee Bowslaugh ** 38:25
And that's the nice thing about technology right now is there are so many different podcasts out there. And a lot of them talk about disabilities or mental health or different things like that. I have a podcast guys, you can listen to it. It's called writer die show mental health. But no, you're totally right. If we're not taught at a young age, and I think I was I was very spoiled at a young age, because of the school that I went to. We had a class for kids with disabilities when they used to be. They don't have as many separate classes anymore in our school district. They try to integrate more now, which hopefully that's working the way that they want it to. I don't know, that's a different story. Anyways, but I was lucky because we had that class there. We also had a class of deaf students. And so when I was younger, I was exposed to all of that from a very early age. And I think like you were saying, if you aren't taught about it at a young age, then you're not going to know about it as an adult. So I was spoiled that way that I got to experience that. And I used to help out in the different classes and play with the kids. They're like they were they were kids, right. So we all played together. So I was spoiled. But maybe that's something that as parents, we can start thinking about more to help our kids with that. And to not single other kids out.
 
</strong>Michael Hingson ** 39:53
Yeah, that's, of course, part of it is that although a kid might be the A friend or an adult may be different. There's no need to single them out, there is a need or ought to be a need to make sure that they are empowered to be able to contribute and be a part, which may very well mean, as you pointed out with the person who came to your market in the wheelchair, they're going to come in a wheelchair, big deal. You do what's necessary to make it possible for that person to be involved at the store, go around the store, shop like anyone else. And when you say you don't treat them differently, you know, the reality is, in a technical sense, yeah, you did, because you hung the bag on the back of the wheelchair. But the reality is big deal. That's all part of making it an inclusive environment. It's not really treating someone differently. It's being inclusive.
 
<strong>Randi-Lee Bowslaugh ** 40:56
Yes, I like the way you put that.
 
</strong>Michael Hingson ** 41:00
And that's something that we really need to do a lot more of is learn about inclusion. Well, a couple of other things that come to mind. I'm going to Save one for last, even though you mentioned even though you just mentioned it, but tell me about you and kickboxing and all that you you have been very much in the past involved with that.
 
<strong>Randi-Lee Bowslaugh ** 41:20
Yes. So I was kickboxing for about 10 years, once I became an adult and my mom couldn't tell me I couldn't anymore. And in 2015, I was the Canadian national champion my division, I was, I've been to the worlds tournament in Ireland. I've also been to the Pan American Games that was in Mexico, where I got to silver. And I just before COVID, I was one of our Ontario coaches at our Ontario winter games with the kids. So I was I've been very involved in it. And I was thinking about taking the roughing course. But right now my body is saying no, it's, it's kind of breaking my heart a little bit. It's been a very difficult road. But no, Kickboxing was amazing. It's such a good outlet. It's such good exercise, everybody should do it if you're capable of doing it.
 
</strong>Michael Hingson ** 42:21
Tell me a little bit more about what it is exactly and how it works.
 
<strong>Randi-Lee Bowslaugh ** 42:25
Um, so kickboxing, it's while you get to hit people with your hands and your feet. So there's there's different styles of kickboxing. So I've been training in Muay Thai, but I competed in kickboxing it. So my Thai is, it's slightly different. The rules are slightly different. There's knees, there's elbows, so I've trained I can do those, but I've never competed with those. So I've competed in both low kick and full contact. There's also another one called leg contact and k one. So the ones that I have fought in with low kick, you can kick anybody from the knees up. So the head is okay, you You never kick anybody in the back. That's not okay. But you can kick anybody from the knees up, there's no No elbows and no knees in that style, but you can kick them or punch them as hard as you want. Where as full contact, which is a little bit of a deceiving name, I feel like so full contact, you have to kick and punch them from the waist up. And you have to kick at least seven times around, which doesn't sound like a lot, but can be a lot depending on your style of fighting. I love kicking, kicking is my favorite part of it. So it wasn't hard for me to hit to kick seven times around. But yeah, you can hit you can kick or push them as hard as you want from the waist up in full contact. When you do k one, that's when you can also do clench, you can do knees, it's more violent, I guess of the styles.
 
</strong>Michael Hingson ** 43:57
So in in doing that, do you think any of that contributed to the pain you have today?
 
<strong>Randi-Lee Bowslaugh ** 44:04
It could be um, we don't know what the pain is being caused by yet. There is rumors of fibromyalgia potentially there is a some osteo arthritis in my spine. So there's no definitive answer yet. I'm still doing tests. But it there's a good chance that you know wear and tear on the body is not doesn't always do good things but I'm just really tired of hearing you're too young for it.
 
</strong>Michael Hingson ** 44:34
Yeah. My, my wife in well, we got married in 1982. And she pushed her own wheelchair bound. She's been in the chair her whole life. But as we got into the later 1990s It started to be more painful for her. But she kept doing it. She said I need the exercise. I have to push myself and that was the only answer that she would give, she didn't want to go into a power chair or anything. But in 2002, going into 2003, we had moved to California. And up, she went to a doctor saying, Look, this is hurting more and more. And he had what I think is maybe even a better answer for you. In her case, it was her shoulders that were hurting. And he said, Look, your shoulders don't come with a lifetime warranty, and they do wear out. And you know, it does. And it's different for different people. I've told that to other people in chairs since and I've met people in their 20s and 30s, who are experiencing a lot of shoulder pain. And they said, you know, you're absolutely right. That's exactly what's probably happening. And they go off and they look at it. But the reality is, you're too young. Is such a blanket statement that may or may not be relevant at all.
 
<strong>Randi-Lee Bowslaugh ** 45:55
Yeah, I like what you say better.
 
</strong>Michael Hingson ** 45:58
You've also been very active. You've also been very active.
 
<strong>Randi-Lee Bowslaugh ** 46:02
Yeah, exactly. So I like I don't have a lifetime warranty.
 
</strong>Michael Hingson ** 46:08
Yeah, well, that's what her doctor said. And it makes perfect sense. So she actually did translate, transfer over into in graduate to using a power chair. And in the last five years, she's been diagnosed with having some arthritis in her shoulders, and also some rheumatoid arthritis, which is a whole different animal. But the arthritis is there. And it's all because shoulders don't come with a lifetime warranty from God. That's all there is to it.
 
<strong>Randi-Lee Bowslaugh ** 46:37
What about great if a body's actually dead, though?
 
</strong>Michael Hingson ** 46:40
Well, yeah. Always a lot to do.
 
<strong>Randi-Lee Bowslaugh ** 46:44
Yeah, I know. But I can still go swimming. So that's good. Summertime, you might,
 
</strong>Michael Hingson ** 46:51
you might find that there are ways to get it improved, as long as you keep pushing for them to figure out what's really going on.
 
<strong>Randi-Lee Bowslaugh ** 46:57
Yes, that's what I'm doing. I have an MRI scheduled for August. And Ontario. We have to wait a bajillion months before we can get one
 
</strong>Michael Hingson ** 47:06
coming. Well, I think I know what really is going on. And you may not want to hear it. But Tigger is extremely unhappy that diamond got written up and Tigger did not. So Tigger is dealing with you just just keep that in mind.
 
<strong>Randi-Lee Bowslaugh ** 47:21
The funniest part of you saying that is that Tigger was the kind of cat that did always give you payback. So when I was because we had him since I was like little, little little, I would chase him around the house because I was, you know, three, four years old. So I chased them around the house and grab them and just love him so much. And give him all the kisses and then at nighttime, I'd go to sleep. And he pounce on me and try to get me because haha, now you're sleeping. So that is actually the kind of personality that he would have to do that
 
</strong>Michael Hingson ** 47:55
cats can be very strategic, and they can be very patient.
 
<strong>Randi-Lee Bowslaugh ** 47:59
Yes. So you know, it made? Maybe you're right. Yep.
 
</strong>Michael Hingson ** 48:05
Tear is definitely sending you a message. Yeah,
 
<strong>Randi-Lee Bowslaugh ** 48:10
if you want to tell us about
 
</strong>Michael Hingson ** 48:13
your podcasts. You mentioned that earlier. And I said I was gonna save it. And I wanted to get to it. But tell us about your podcast.
 
<strong>Randi-Lee Bowslaugh ** 48:19
So my podcast, it's also on YouTube, if you prefer watching. It is called the right or die show. So right, like you're writing something, not author. And I interview other authors and we talk about mental health.
 
</strong>Michael Hingson ** 48:35
Tell us about maybe some of your episodes. I'm curious to learn more about it.
 
<strong>Randi-Lee Bowslaugh ** 48:38
Sure. Yeah. So I have tons of different episodes. So what I do, at least on the YouTube channel, is I'm on YouTube, you're able to make playlists of them. So I've played listed all of the different mental health discussions into their category. So I've had people on that talk about depression, that's probably the biggest one. So depression, anxiety, schizophrenia, bipolar. I've had eating disorders on the show. I've also talked to people about autism, not that it's a mental health disorder, but because it's close to my heart, so people can still come on and talk about that one. But yeah, so just a wide variety of different topics and a wide variety of amazing authors. I love talking to the other self published authors, not that you have to be self published. I've also had other authors that weren't that were with, like actual publishers, or and I say author, but it's really anybody who writes I've even had somebody who's written screenplays come on the show. So he's never written a book, but he wrote screenplays. So anybody who's written anything song writers, I've had some songwriters Come on. So just a lot of fun to talk about it and It's all about personal experience. So everybody on the show is talking from their own personal experience. Because I think in this was my answer about how we ended the stigma, right? We talk about it. So by, I have over 100 episodes now. So by over 100 people talking about their different experiences, and there are different coping strategies, we can open up that line of communication with others that don't understand it, like we're talking about, and try to get them to understand these different things. Get them to understand that you know, somebody with schizophrenia is just a person, that somebody with Bipolar is just a person and kind of shed light on that. And also, I like when they share their coping strategy, because I take little bits from other people and try them out. And hopefully, the audience is taking little bits from everybody and trying it out. Because not every coping strategy works for every person. There's tons of them out there.
 
</strong>Michael Hingson ** 50:57
How do you find your guests?
 
<strong>Randi-Lee Bowslaugh ** 50:59
Um, so when I first started the show, I put out a call to what's that thing or radio <a href="http://guestlist.com?" rel="nofollow">guestlist.com?</a> And I put it out there, I got 80 responses, like almost immediately, which was insane to me, because I was like, how am I gonna find gas, and then I didn't really need to look hard. And once you kind of that got going, I've met some really good people that helped. So actually, the publicist that I just signed on with creative edge here, I have a deal with him, I always tell him, Hey, these slots are open, what authors do you have, because he always has very good high quality guests. Come on the show. So it's been really easy now to actually find people, which I was surprised because I thought I was going to have trouble with it.
 
</strong>Michael Hingson ** 51:47
Everyone has a story to tell. And sometimes it's hard to get people to tell stories. But everyone does have a story to tell them. It's great to be able to have the opportunity to get people to come on and tell their stories. And I'm sure that's what you're encountering as well.
 
<strong>Randi-Lee Bowslaugh ** 52:04
Yes, exactly. And most people who have written things, well, most of us authors struggle with self publicity and marketing. Like it's one of the hardest things, and to go on lots of different podcasts to tell different audiences about you. So by interviewing authors, I think that has really helped because first off, they're storytellers, even like I said, Some writers, whatever writers are storytellers, and then they need to market out their product to people. So kind of worked out well.
 
</strong>Michael Hingson ** 52:36
Right. Well, this has been fun. And I want to thank you very much for being a guest on our podcast. I appreciate it. And I know we we met each other through the same publicists, which is really cool. But tell me how can people get in touch with you if they'd like to reach out if they'd like to learn more about what you're doing? Or ask you questions and connect? How do they do that?
 
<strong>Randi-Lee Bowslaugh ** 53:00
Sure. So my website is <a href="http://rbwriting.ca" rel="nofollow">rbwriting.ca</a>. I'm also on Facebook at RB writing and then of course my YouTube
 
</strong>Michael Hingson ** 53:10
the letter R and the letter B.
 
<strong>Randi-Lee Bowslaugh ** 53:11
Yes for my name Randi Bowslaugh.
 
</strong>Michael Hingson ** 53:14
So RBwriting? Yep.
 
<strong>Randi-Lee Bowslaugh ** 53:17
<a href="http://and.ca" rel="nofollow">and.ca</a> Because I'm in Canada, and then Facebook, I'm on Instagram I'm on Instagram though it's Randy be writing because somebody already had RB so Randi be writing let's Randi with an I and tick tock I am on tick tock at the right or die show.
 
</strong>Michael Hingson ** 53:35
Cool. So to say your website once more
 
<strong>Randi-Lee Bowslaugh ** 53:40
<a href="http://RBwriting.ca" rel="nofollow">RBwriting.ca</a>.
 
</strong>Michael Hingson ** 53:43
Great. Well, I've enjoyed it and learned a lot and I really appreciate you coming on today and talking with us. And I hope that everyone listening appreciates and maybe he has a little bit more understanding about some of the topics that you've discussed.
 
<strong>Randi-Lee Bowslaugh ** 54:00
I hope so too and I had so much fun
 
</strong>Michael Hingson ** 54:02
well and we definitely would love to have you come back as you're getting more books and tell us about the books and let me know when you publish about ticker because I'm sure the pain is gonna go away then.
 
<strong>Randi-Lee Bowslaugh ** 54:15
I will definitely do that. And you know what, maybe I'll call it even I'll call it about ticker.
 
</strong>Michael Hingson ** 54:21
Go. Well, thanks very, Randi. And I want to thank all of you wherever you are for listening today. I'd love to hear from you and get your comments so please feel free to email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or visit Michael Hingson .com slash podcast where you can visit more episodes although you can get them wherever podcast episodes are available. And as always, I sure would appreciate a five star rating from you to help us we appreciate when you make comments and rate the program and rate podcasts. So please do that. And again, Randi one last time, thank you very much for being here. We really appreciate it very much. You take care
 
**Michael Hingson ** 55:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mental Health Advocate, and Successful Author with Randi-Lee Bowslaugh</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c9f79aaf-532d-4e31-ac30-e889fa5e76db.mp3?source=rss&amp;ext=asset.mp3" length="39049776" type="audio/mpeg" />
<itunes:episode>74</itunes:episode>
</item>
<item><title>Episode 73 – Unstoppable Visionary and Two-Time Cancer Survivor with Howard Brown </title>
<guid isPermaLink="false">https://pinecast.com/guid/0e88b325-ad48-4237-9458-efea8db32cf9</guid>
<pubDate>Tue, 08 Nov 2022 12:00:36 -0000</pubDate>

<itunes:duration>01:16:06</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/82cc88c5-c453-48d3-8ee3-97b235c81e96/UM073-Howard_Brown-Coverart.jpg" />
<description><![CDATA[<p>Yes, Howard Brown is a two-time cancer survivor. As you will discover in our episode, he grew up with an attitude to thrive and move forward. Throughout his life, he has learned about sales and the concepts of being a successful entrepreneur while twice battling severe cancer.
 
Howard’s life story is one of those events worth telling and I hope you find it worth listening to. He even has written a book about all he has done. The book entitles Shining Brightly has just been released, but you get to hear the story directly from Howards' lips.
 
<strong>About the Guest:</strong>
Howard Brown is an author, speaker, podcaster, Silicon Valley entrepreneur, interfaith peacemaker, two-time stage IV cancer survivor, and healthcare advocate. For more than three decades, Howard’s business innovations, leadership principles, mentoring and his resilience in beating cancer against long odds have made him a sought-after speaker and consultant for businesses, nonprofits, congregations, and community groups. In his business career, Howard was a pioneer in helping to launch a series of technology startups before he co-founded two social networks that were the first to connect religious communities around the world. He served his alma mater—Babson College, ranked by US News as the nation’s top college for entrepreneurship—as a trustee and president of Babson’s worldwide alumni network. His hard-earned wisdom about resilience after beating cancer twice has led him to become a nationally known patient advocate and “cancer whisperer” to many families. Visit Howard at <a href="http://ShiningBrightly.com" rel="nofollow">ShiningBrightly.com</a> to learn more about his ongoing work and contact him. Through that website, you also will find resources to help you shine brightly in your own corner of the world. Howard, his wife Lisa, and his daughter Emily currently reside in Michigan.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, and welcome to another episode of unstoppable mindset. Today, we get to interview Howard Brown, I'm not going to tell you a lot because I want him to tell his story. He's got a wonderful story to tell an inspiring story. And he's got lots of experiences that I think will be relevant for all of us and that we all get to listen to. So with that, Howard, welcome to unstoppable mindset.
 
<strong>Howard Brown ** 01:44
Thank you, Michael. I'm really pleased to be here. And thanks for having me on your show. And excited to talk to your audience and and share a little bit.
 
</strong>Michael Hingson ** 01:54
Well, I will say that Howard and I met through Podapolooza, which I've told you about in the past and event that brings podcasters would be podcasters. And people who want to be interviewed by podcasters together, and Howard will tell us which were several of those he is because he really is involved in a lot of ways. But why don't you start maybe by telling us a little bit about your, your kind of earlier life and introduce people to you and who you are. Sure, sure.
 
<strong>Howard Brown ** 02:23
So I'm from Boston. I can disguise the accent very well. But when I talked to my mother, we're back in Boston, we're packing a car. We're going for hot dogs and beans over to Fenway Park. So gotta get a soda. We're getting a soda, not a pop. So we add the Rs. They call my wife Lisa, not Lisa. But I grew up I grew up in the suburbs of Boston, a town called Framingham. And I'm a twin. And I'm very unusual. But a girl boy twin, my twin sister Cheryl. She goes by CJ is five minutes older. And I hold that I hold that now against her now that we're older and she didn't want to be older, but now she's my older sister, my big sister by five whole minutes.
 
</strong>Michael Hingson ** 03:09
Well, she's big sister, so she needs to take care of her baby brother
 
<strong>Howard Brown ** 03:12
says exactly. And she did. And we're gonna get to that because it's a really important point being a twin, which we'll get to in a second. But so Britta she Where does she live now? So she lives 40 minutes away from me here in Michigan.
 
</strong>Michael Hingson ** 03:25
Oh my gosh, you both have moved out of the area.
 
<strong>Howard Brown ** 03:27
So she she moved to Albany, New York. I moved to Southern then California, LA area and the beaches, and then Silicon Valley. And then the last 17 years we've all lived close. And we raised our families together here in the suburbs of Detroit, Michigan.
 
</strong>Michael Hingson ** 03:40
What got you to all go to Michigan?
 
<strong>Howard Brown ** 03:43
Well, for me, it was a choice. My wife is from Michigan, and I was in Silicon Valley. And we were Pat had a little girl Emily, who's four. There's a story there too. But we'll we decided we wanted her to grow up with a family and cousins and aunts and uncles and my in laws live here. My wife grew up here. And this made it closer for my parents and Boston suburbs to get here as well. So great place to raise a family very different from Silicon Valley in Palo Alto, California.
 
</strong>Michael Hingson ** 04:12
Yeah, but don't you miss Steve's ice cream in Boston?
 
<strong>Howard Brown ** 04:15
I do. I miss the ice cream. I missed the cannolis in the Back Bay. I missed some of the Chinese food. So in the north end, but it just it I do, but I have not lived there. I went to college there at Babson College number one school for entrepreneurship. And then when I got my first job, I moved out to Ohio but then I moved back and well there's a whole story of why I had to move back as well but we'll get
 
</strong>Michael Hingson ** 04:41
there. So are your parents still living in Boston?
 
<strong>Howard Brown ** 04:46
They are and so my dad I call myself son of a boot man. My dad for 49 years has sold cowboy boots in New England in the in the in the western you know the states New York Maine, New Hampshire, Vermont, Connecticut, Rhode Island, Massachusetts. And that's, you know, anyone who stayed somewhere for 49 years got to be applauded. And he's a straight commission boot salesman and he sold women's shoes prior to that. So he he's, he's a renaissance man.
 
</strong>Michael Hingson ** 05:15
Wow. So does he sell cowboy boots with snow treads as it were for the winter?
 
<strong>Howard Brown ** 05:21
No snow trends but, you know, like out west when you're working on, you know, on with cattle and working out west and sometimes it's a fashion statement. Not not too many places in New England like that. But he, he made a living, he enjoyed it. And he's, he's just about to retire at the age of 79. This year.
 
</strong>Michael Hingson ** 05:39
I remember living in Boston and and when I wear shoes with just leather soles, I slid around a lot on the sidewalks and all that so did get rubber rubbers to go over my boots and then later got real boots.
 
<strong>Howard Brown ** 05:54
Right. So I have the big hiking boots, the Timberlands, but I too have a pair of a you know, in Boston, we call them rabbits, rabbits, robins. And they basically are slip ons that gave you grip. They slipped right over your leather shoes. And you wore them when anyway in the snow and in those sloshing in the mess. Yeah.
 
</strong>Michael Hingson ** 06:12
And they worked really well. They did. So you went off to college. And I gather kind of almost right from the beginning you got involved in the whole idea of entrepreneurship.
 
<strong>Howard Brown ** 06:23
Well, I did I transferred to Babson from a liberal arts school called Connecticut College. I just I found out it wasn't for me and Babson College changed the trajectory of my entire life. i i I knew that I wanted to do sales and then later technology. But Babson was the catalyst for that. They just they support entrepreneurship of all kinds, no matter how you define it, and I just drank it in and I loved, I loved my time there. I love my learning there. And I continue to stay involved with Babson very closely as a past president of the Alumni Association, a former trustee, and very actively recruit students to go there and support student businesses. So it was a big impact on me and I continue to give back to it.
 
</strong>Michael Hingson ** 07:11
That's pretty cool. So how, how did you proceed as far as a career and entrepreneurial involvement as it were in in sales and all that?
 
<strong>Howard Brown ** 07:22
So I had an internship, I had wanted cellular one when cellular phones came out and I was basically learning the business. This is really early 1984 And five, and then I got another internship at NCR Corporation if you remember national cash register 120 year old company based out of Dayton, Ohio, and now it's in Atlanta, and it's, it's just not the same company. But I took an internship there a lot of Babson folks work there. And I worked as a trainer, sales installation rep. I trained waitresses, waiters, bartenders, hotel clerks, night audits, how to use cash register computer systems. So I was the teacher and a trainer. And I would, you know, talk to waitresses and waiters and bartenders and say you can make more tips by providing better service. But the way that you do that is you type you the order into a computer, it zaps it to the order station or the back to the back of the house to cook to prepare the foods or for the drinks. And you can spend more time servicing your table which should translate into higher tips. Well, about a third of them said nope, not for me, a third of them were need to be convinced and a third of them are like I'm in. I had a lot of fun doing that. And then after the shift, the either the manager or the owner would come over and they'd give you a savior at a Chinese food restaurant. They give you a poopoo platter to go to take home to your dorm room.
 
</strong>Michael Hingson  <strong>08:46
So I had a lot of fun, a lot of fun and a lot of good food.
 
</strong>Howard Brown ** 08:50
Sure sure. So that's what really started me off and hired me
 
<strong>Michael Hingson ** 08:55
so did that did that concept of tips and all that and advising people ever get you to translate that to Durgin Park?
 
</strong>Howard Brown ** 09:03
I actually did install the cashiers to computers area ago Daniel hall so the checkerboard you know draped you know cloth on the table and so you know it's there's a lot of good restaurants in Boston, you know the union Oyster House with a toothpick but I did countless restaurants hotels bars, you know it was I was basically at the whim of the Salesforce and there was a couple of us that went to go train and teach people and take the night shift and make sure everything was going smoothly as they installed the new system of course the no name restaurant and other one but well you know for for your listeners that no name was a place to get, you know, really great discounted seafood but you sat on a park bench. Remember that?
 
<strong>Michael Hingson ** 09:50
Right? Oh yeah, definitely. It wasn't. Well, neither was Durgin park, but I haven't kept up Is it still there?
 
</strong>Howard Brown ** 10:00
Yes, I believe it's still there.
 
<strong>Michael Hingson ** 10:01
Oh, good. I heard somewhere that, that it might not be because of COVID. But we enjoy
 
</strong>Howard Brown ** 10:07
down it shut down for a while during COVID I hope it's back open. I'm gonna have to go now. Yeah, you're gonna make me go check to see if it's open. But you know, many of them are still there. And obviously restaurants turn over. But that's a mainstay that's got a lot of history.
 
<strong>Michael Hingson ** 10:19
Oh, it does. And we had a lot of fun with the waitresses and so on at their Compac. I know, once we went there, and you know, the whole story, that Durgan is a place where you sit at family tables, unless we actually have four people then they'll let you sit at one of the tables for for around the outside. Well, there were three of us and my guide dog when we went in one time. And the hostess said, we're gonna put you at one of the tables for for just to give more room for the puppy dog. And she sat us down there. Then the waitress came over and as they are supposed to do at Durgan Park, she said, you're not supposed to sit here. There are only three of you. And I said there's a dog under the table. No, there's not. You can't fool me with that. And the waitress isn't supposed to be snotty, right. And she just kept going on and on about it. And I kept saying there is a dog under the table. She went away. And then she came back a little bit later. And she said, You've got to move and I said no. Why don't you just look, there's a dog under the table. You're not gonna make me fall for that. She finally looked. And there are these Golden Retriever puppy eyes staring back at her. She just melted. It was so much fun.
 
</strong>Howard Brown ** 11:26
Wouldn't be Boston if you didn't get a little attitude. Well, yeah, that's part of what it's all about your right next seating. And they just they sit you in a and they say, meet each other and be married.
 
<strong>Michael Hingson ** 11:38
Yeah, yeah. And it was a lot of fun. So how long did it take you to get to Silicon Valley?
 
</strong>Howard Brown ** 11:44
Well, so the story is that I did. I worked for NCR and I got hired by NCR, but I wanted out of the hospitality business. You know, even though he's young work until two, three in the morning, once they shut the restaurant or bar down or the hotel down, and then you do the night audit and you do the records. It was a hard life. So I looked and I did my research. And I said, you know who's who's making all the money here at NCR in the banking division. And it was really the early days of the outsourcing movement, punch cards, and you're outsourcing bank accounts, over 1200 baud modems. And I said, Well, that's interesting. And so I went to NCRs training at Sugar camp to learn how to be a salesperson were they actually in the early days, they filmed you, they taught you negotiation skills, competitive analysis, Industry Skills, it was fantastic. It's like getting an MBA today. But they did it all in six months, with mixing fieldwork in with, you know, training at this education facility in Dayton, Ohio. And I came out as a junior salesperson working for for very expansive experience, guys. And they just, I knew one thing, if I made them more productive, they'd make me money. And I did. And I, they sent me to banks and savings and loans and credit unions all over New England. And I basically learned the business of banking and outsourcing to these banks. And they made a lot of money. So that was how my career started. You can't do better than that. But to answer the question, because it's a little more complex than that. But it took me NCR in 1988. And then I moved out to Los Angeles in 1991, after a big health scare, which we'll talk about, and then I moved up in 2005. So there's the timeline to get me to Silicon Valley.
 
<strong>Michael Hingson ** 13:29
So you, you definitely moved around. I know that feeling well, having had a number of jobs and been required to live in various parts of the country when going back and forth from one coast to another from time to time. So you know, it's it's there. So you, you did all of that. And you You ended up obviously making some money and continuing to to be in the entrepreneurial world. But how does that translate into kind of more of an entrepreneurial spirit today?
 
</strong>Howard Brown ** 14:00
So great question, Michael. So what happened was is that I built a foundation. So at that time when you graduated school, and as far as for technology, the big computer shops like IBM Unisys, NCR, Hewlett Packard, what they did is they took you raw out of college, and they put you through their training program. And that training program was their version of the gospel of their of their products and your competitors and all that. And that built a great foundation. Well, I moved to Los Angeles after this big health scare, which I'm sure we're gonna go back and talk about, and I moved into the network products division. So I didn't stay in the banking division. I looked at the future and said voice data and video. I think there's the future there and I was right and AT and T bought NCR and, unfortunately, this is probably 1992. They also bought McCaw cellular they had just bought all of Eddie computer. They were a big company of five 600,000 employees and I have To tell you, the merger wasn't great. You felt like a number. And I knew that was my time. That was my time where I said, I got my foundation built. It's now time to go to a startup. So your time had come. My time had come. So at&amp;t, offered early retirement for anyone 50 and older, and then they didn't get enough takers. So they offered early retirement for anyone that wanted to change. And so the talk around the watercooler was, let's wait they'll make a better offer. And I was like, I'm 26 and a half years old. I what am I waiting for? So they made a tremendously generous offer. I took early retirement, and I moved to my first true startup called avid technology that was in the production space. And we basically were changing film and television production from analog to digital. And I never looked back, I basically have been with startups ever since. And that, but that foundation I felt was really important that I got from NCR, but I prefer smaller companies and build the building them up from scratch and moving them forward.
 
<strong>Michael Hingson ** 16:07
Yeah, when you can do more to help shape the way they go. Because the the problem with a larger a lot of larger companies is they get very set in their ways. And they tend not to listen as much as maybe they should to people who might come along with ideas that might be beneficial to them, as opposed to startups as you say,
 
</strong>Howard Brown ** 16:27
Well, it depends. I mean, you know, you want to build a company that is still somewhat innovative. So what these large companies like Google and Facebook do, and Apple is they go acquire, they acquire the startups before they get too big or sometimes like, it's like what Facebook did with Instagram, they acquired six people, Google acquired YouTube, and they acquire the technology of best of breed technology. And then they shape it, and they accelerate it up. So listen, companies like IBM are still innovative, Apple, you know, is so innovative. But you need to maintain that because it can get to be a bureaucracy, and with hundreds of 1000s of employees. And you can't please everybody, but I knew my calling was was technology startups. And I just, I needed to get that, get that foundation built. And then away away I went. And that's what I've done. Since
 
<strong>Michael Hingson ** 17:16
you're right. It's all about with with companies, if they want to continue to be successful, they have to be innovative, and they have to be able to grow. I remember being in college, when Hewlett Packard came out with the HP 25, which was a very sophisticated calculator. Back in the the late 19th, early 1970s. And then Texas Instruments was working on a calculator, they came out with one that kind of did a lot of the stuff that HP did. But about that same time because HP was doing what they were doing, they came out with the HP 35. And basically it added, among other things, a function key that basically doubled the number of incredible things that you could do on the HP 25.
 
</strong>Howard Brown ** 17:58
Right, I had a TI calculator and in high school.
 
<strong>Michael Hingson ** 18:02
Well, and of course yeah, go ahead HPUS pull reverse Polish notation, which was also kind
 
</strong>Howard Brown ** 18:09
of fun. Right and then with the kids don't understand today is that, you know, we took typing, I get I think we took typing.
 
<strong>Michael Hingson ** 18:19
Did you type did you learn to type on a typewriter without letters on the keys?
 
</strong>Howard Brown ** 18:23
No, I think we have letters I think you just couldn't look down or else you get smacked. You know, the big brown fox jumped over the you know, something that's I don't know, but I did learn but I I'm sort of a hybrid. I looked down once in a while when I'd say
 
<strong>Michael Hingson ** 18:39
I remember taking a typing course in actually it was in summer school. I think it was between seventh and eighth grade. And of course the typewriters were typewriters, typewriters for teaching so they didn't have letters on the keys, which didn't matter to me a whole lot. But by the same token, that's the way they were but I learned to type and yeah, we learned to type and we learned how to be pretty accurate with it's sort of like learning to play the piano and eventually learning to do it without looking at the keys so that you could play and either read music or learn to play by ear.
 
</strong>Howard Brown ** 19:15
That's true. And And again, in my dorm room, I had Smith Corona, and I ended up having a bottle of or many bottles of white out.
 
<strong>Michael Hingson ** 19:25
White out and then there was also the what was it the other paper that you could put on the samosa did the same thing but white out really worked?
 
</strong>Howard Brown ** 19:33
Yeah, you put that little strip of tape and then it would wait it out for you then you can type over it. Right? We've come a long way. It's some of its good and some of its bad.
 
<strong>Michael Hingson ** 19:43
Yeah, now we have spellchecker Yeah, we do for what it's worth,
 
</strong>Howard Brown ** 19:49
which we got more and more and more than that on these I mean listen to this has allowed us to, to to do a zoom call here and record and goods and Bad's to all of that.
 
<strong>Michael Hingson ** 19:58
Yeah, I still I have to tell people learning to edit. Now using a sound editor called Reaper, I can do a lot more clean editing than I was able to do when I worked at a campus radio station, and had to edit by cutting tape and splicing with splicing tape.
 
</strong>Howard Brown ** 20:14
Exactly. And that's Yeah, yeah, Michael, we change the you know, avid changed the game, because we went from splicing tape or film and Betamax cassettes in the broadcast studios to a hard drive in a mouse, right? changed, we changed the game there because you were now editing on a hard drive. And so I was part of that in 1994. And again, timing has to work out and we had to retrain the unions at the television networks. And it was, for me, it was just timing worked really well. Because my next startup, liquid audio, the timing didn't work out well, because we're, we were going to try to do the same thing in the audio world, which is download music. But when you do that, when you it's a Sony cassette and Sony Walkman days, the world wasn't ready yet. We we still went public, we still did a secondary offering. But we never really brought product to market because it took Steve Jobs 10 years later to actually sell a song for 99 cents and convince the record industry that that was, you know, you could sell slices of pizza instead of the whole pizza, the whole record out
 
<strong>Michael Hingson ** 21:17
and still make money. I remember avid devices and hearing about them and being in television stations. And of course, for me, none of that was accessible. So it was fun to to be able to pick on the fact that no matter what, as Fred Allen, although he didn't say it quite this way, once said they call television the new medium, because that's as good as it's ever gonna get. But anyway, you know, it has come a long way. But it was so sophisticated to go into some of the studios with some of the even early equipment, like Avid, and see all the things that they were doing with it. It just made life so much better.
 
</strong>Howard Brown ** 21:52
Yeah, well, I mean, you're not I was selling, you know, $100,000 worth of software on a Macintosh, which first of all the chief engineers didn't even like, but at the post production facilities, they they they drank that stuff up, because you could make a television commercial, you could do retakes, you could add all the special effects, and it could save time. And then you could get more revenue from that. And so it was pretty easy sale, because we tell them how fast they could pay off to the hardware, the software and then train everybody up. And they were making more and more and better commercials for the car dealerships and the local Burger Joint. And they were thrilled that these local television stations, I can tell you that
 
<strong>Michael Hingson ** 22:29
I sold some of the first PC based CAD systems and the same sort of thing, architects were totally skeptical about it until they actually sat down and we got them in front of a machine and showed them how to use it. Let them design something that they could do with three or four hours, as opposed to spending days with paper and paper and paper and more paper in a drafting table. And they could go on to the next project and still charge as much.
 
</strong>Howard Brown ** 22:53
It was funny. I take a chief engineer on to lunch, and I tried to gauge their interest and a third, we're just enthusiastic because they wanted to make sure that they were the the way that technology came into the station. They were they were the brainchild they were the they were the domain experts. So a third again, just like training waitresses and waiters and bartenders, a third of them. Oh, they wanted they just wanted to consume it all. A third of them were skeptical and needed convincing. And a third of whom was like, that's never going out on my hair anywhere. Yeah, they were the later and later adopters, of course.
 
<strong>Michael Hingson ** 23:24
And some of them were successful. And some of them were not.
 
</strong>Howard Brown ** 23:28
Absolutely. We continue. We no longer. Go ahead. No, no, of course I am the my first sales are the ones that were early adopters. And and then I basically walked over to guys that are later adopters. I said, Well, I said, you know, the ABC, the NBC and the fox station and the PBS station habit, you know, you don't have it, and they're gonna take all your post production business away from you. And that got them highly motivated.
 
<strong>Michael Hingson ** 23:54
Yeah. And along the way, from a personal standpoint, somebody got really clever. And it started, of course at WGBH in Boston, where they recognize the fact that people who happen to be blind would want to know what's going on on TV when the dialog wasn't saying much to to offer clues. And so they started putting an audio description and editing and all that and somebody created the secondary audio programming in the other things that go into it. And now that's becoming a lot more commonplace, although it's still got a long way to go.
 
</strong>Howard Brown ** 24:24
Well, I agree. So but you're right. So having that audio or having it for visually impaired or hearing impaired are all that they are now we're making some progress. So it's still a ways to go. I agree with you.
 
<strong>Michael Hingson ** 24:36
still a ways to go. Well, you along the way in terms of continuing to work with Abbott and other companies in doing the entrepreneurial stuff. You've had a couple of curveballs from life.
 
</strong>Howard Brown ** 24:47
I have. So going back to my promotion, I was going driving out to Dayton, Ohio, I noticed a little spot on my cheekbone. didn't think anything of it. I was so excited to get promoted and start my new job. up, I just kept powering through. So a few weeks after I'd moved out to Dayton, Ohio, my mom comes out. And she's at the airport and typical Boston and mom, she's like, What's that on your cheek? What's that on your cheek? And I was like, Mom, it's nothing. I kind of started making excuses. I got hit playing basketball, I got it at the gym or something. And she's like, well, we got to get that checked out. I said, No, Mom, it's okay. It's not no big deal. It's a little little market. Maybe it's a cyst or pebble or something I don't know. So she basically said she was worried, but she never told me. So she helped set up my condo, or an apartment. And then she left. And then as long Behold, I actually had to go speak in Boston at the American Bankers Association about disaster recovery, and having a disaster recovery plan. And so this is the maybe August of 1989. And I came back and that spot was still there. And so my mom told my dad, remember, there was payphones? There was no cell phones, no computers, no internet. So she told my dad, she didn't take a picture of it. But now he saw it. And he goes, Let's go play tennis. There's I got there on a Friday. So on a Saturday morning, we'd go do something. And instead of going to play tennis, he took me to a local community hospital. And they took a look at it. And they said off its assist, take some my antibiotic erythromycin or something, you'll be fine. Well, I came back to see them on Monday after my speech. And I said, I'm not feeling that great. Maybe it's the rethrow myosin. And so having to be four o'clock in the afternoon, he took me to the same emergency room. And he's and I haven't had the same doctor on call. He actually said, You know what, let's take a biopsy of it. So he took a biopsy of it. And then he went back to the weight room, he said, I didn't get a big enough slice. Let me take another. So he took another and then my dad drove me to the airport, and I basically left. And my parents called me maybe three weeks later, and they said, You got to come back to Boston. We gotta go see, you know, they got the results. But you know, they didn't tell us they'll only tell you. Because, you know, it's my private data. So I flew back to Boston, with my parents. And this time, I had, like, you know, another doctor there with this emergency room doctor, and he basically checks me out, checks me out, but he doesn't say too much. But he does say that we have an appointment for you at Dana Farber Cancer Institute at 2pm. I think you should go. And I was like, whoa, what are you talking about? Why am I going to Dana Farber Cancer Institute. So it gets, you know, kind of scary there because I show up there. I'm in a suit and tie. My dad's in a suit down. My mom's seems to be dressed up. And we go, and they put me through tests. And I walk in there. And I don't know if you remember this, Michael. But the Boston Red Sox charity is called the Jimmy fund. Right? And the Jimmy fund are for kids with blood cancers, lymphoma leukemias, so I go there. And they checked me in and they told me as a whole host of tests they're going to do, and I'm looking in the waiting room, and I see mostly older people, and I'm 23 years old. So I go down the hallways, and I see little kids. So I go I go hang out with the little kids while I'm waiting. I didn't know what was going on. So they call me and I do my test. And this Dr. George Canalis, who's you know, when I came to learn that the inventor of some chemo therapies for lymphomas very experienced, and this young Harvard fellow named Eric Rubin I get pulled into this office with this big mahogany desk. And they say you have stage four E T cell non Hodgkins lymphoma. It's a very aggressive, aggressive, very aggressive form of cancer. We're going to try to knock this out. I have to tell you, Michael, I don't really remember hardly anything else that was said, I glossed over. I looked up at this young guy, Eric Rubin, and I said, What's he saying? I looked back out of the corner of my eye, my mom's bawling her eyes out. My dad's looks like a statue. And I have to tell you, I was really just a deer in the headlights. I had no idea that how a healthy 23 year old guy gets, you know, stage four T cell lymphoma with a very horrible prognosis. I mean, I mean, they don't they said, We don't know if we can help you at the world, one of the world's foremost cancer research hospitals in the world. So it was that was that was a tough pill to swallow. And I did some more testing. And then they told me to come back in about a week to start chemotherapy. And so, again, I didn't have the internet to search anything. I had encyclopedias. I had some friends, you know, and I was like, I'm a young guy. And, you know, I was talking to older people that potentially, you know, had leukemia or different cancer, but I didn't know much. And so I I basically showed up for chemotherapy, scared out of my mind, in denial, and Dr. RUBIN comes out and he says, we're not doing chemo today. I said, I didn't sleep awake. What are you talking about? He says, we'll try again tomorrow, your liver Our function test is too high. And my liver function test is too high. So I'm starting to learn but I still don't know what's going on. He says I got it was going to field trip. Field Trip. He said, Yeah, you're going down the street to Newton Wellesley hospital, we're going to the cryogenic center, cryo, what? What are you talking about? He goes, it's a sperm bank, and you're gonna go, you know, leave a sample specimen. And it's like, you just told me that, you know, if you can help me out what why I'm not even thinking about kids, right now. He said, Go do it. He says what else you're going to do today, and then you come back tomorrow, and we'll try chemo. So thank God, he said that, because I deposited before I actually started any chemotherapy, which, you know, as basically, you know, rendered me you know, impotent now because of all the chemotherapy and radiation I had. So that was a blessing that I didn't know about until later, which we'll get to. But a roll the story forward a little more quickly as that I was getting all bad news. I was relapsing, I went through about three or four different cycles of different chemotherapy recipes, nothing was working. I was getting sicker, and they tight. My sister, I am the twin CJ, for bone marrow transplant and she was a 25% chance of being a match. She happened to be 100% match. And I had to then gear up for back in 1990 was a bone marrow transplant where they would remove her bone marrow from her hip bones, they would scrub it and cleanse it, and they would put it in me. And they would hope that my body wouldn't immediately rejected and die and shut down or over time, which is called graft versus host these that it wouldn't kill me or potentially that it would work and it would actually reset my immune system. And it would take over the malignant cells and set my set me back straight, which it ended up doing. And so having a twin was another blessing miracle. You know that, you know, that happened to me. And I did some immunotherapy called interleukin two that was like, like the grandfather of immunotherapy that strengthened my system. And then I moved to Florida to get out of the cold weather and then I moved out to California to rebuild my life. I call that Humpty Dumpty building Humpty Dumpty version one. And that's that's how I got to California in Southern California.
 
<strong>Michael Hingson ** 32:15
So once again, your big sister savedthe day,
 
</strong>Howard Brown ** 32:19
as usual.
 
<strong>Michael Hingson ** 32:21
That's a big so we go,
 
</strong>Howard Brown ** 32:23
as we call ourselves the Wonder Twins. He's more. She's terrific. And thank God she gave part of herself and saved my life. And I am eternally grateful to her for that,
 
<strong>Michael Hingson ** 32:34
but but she never had any of the same issues or, or diseases. I gather. She's been
 
</strong>Howard Brown ** 32:41
very healthy, except for like a knee. A partial knee replacement. She's been very healthy her whole life.
 
<strong>Michael Hingson ** 32:48
Well, did she have to have a knee replacement because she kept kicking you around or what?
 
</strong>Howard Brown ** 32:52
No, she's little. She's five feet. 510 So she never kicked me. We are best friends. My wife's best friend. I know. She is just just a saint. She's She's such a giving person and you know, we take that from our parents, but she she gave of herself of what she could do. She said she do it again in a heartbeat. I don't think I'm allowed to give anybody my bone marrow but if I could, would give it to her do anything for her. She's She's amazing. So she gave me the gift, the gift of life.
 
<strong>Michael Hingson ** 33:21
So you went to Florida, then you moved to California and what did you do when you got out here?
 
</strong>Howard Brown ** 33:24
So I ended up moving up to northern California. So I met this girl from Michigan in Southern California, Lisa, my wife have now 28 years in July. We married Lisa Yeah, we got married under the Jewish wedding company's wedding canopies called the hotpot and we're looking at the Pacific Ocean, we made people come out that we had that Northridge earthquake in 94. But this is in July, so things are more settled. So we had all friends and family come out. And it was beautiful. We got it on a pool deck overlooking the Pacific. It was gorgeous. It was a beautiful Hollywood type wedding. And it was amazing. So we got married in July of 94. And then moved up to Silicon Valley in 97. And then I was working at the startups. My life was really out of balance because I'm working 20 hours, you know, a day and I'm traveling like crazy. And my wife says, You know what, you got to be home for dinner if we're going to think about having a family. And we're a little bit older now. 35 and 40. And so we've got to think about these things. And so I called back to Newton Wellesley hospital, and I got the specimen of sperm shipped out to San Jose, and we went through an in vitro fertilization process. And she grew eight eight eggs and they defrosted the swimmers and they took the best ones and put them back in the four best eggs and our miracle baby our frozen kids sickle. Emily was born in August of 2001. Another blessing another miracle. I was able to have a child and healthy baby girl.
 
<strong>Michael Hingson ** 34:58
So what's Emily doing today?
 
</strong>Howard Brown ** 35:00
Well, thank you for asking that. So, she is now in Missoula, Montana at a television station called K Pax eight Mountain News. And she's an intern for the summer. And she's living her great life out there hiking, Glacier National Park. And she ran I think she ran down to the Grand Tetons and, and she's learning about the broadcast business and reporting. She's a writer by trade, by trade and in journalism. And she likes philosophy. So she'll be coming back home to finish her senior year, this at the end of the summer at the University of Michigan. And so she's about to graduate in December. And she's, she's doing just great.
 
<strong>Michael Hingson ** 35:35
So she writes and doesn't do video editing us yet using Abbott or any of the evolutions from it.
 
</strong>Howard Brown ** 35:41
No, she does. She actually, when you're in a small market station, that's you. You write the script, she does the recording, she has a tripod, sometimes she's she films with the other reporters, but when she they sent her out as an intern, and she just covered the, this, you know, the pro pro life and pro choice rallies, she she records herself, she edits on Pro Tools, which is super powerful now, and a lot less expensive. And then, when she submits, she submits it refer review to the news director and to her superiors. And she's already got, I think, three video stories and about six different by lines on written stories. So she's learning by doing, it's experiential, it's amazing.
 
<strong>Michael Hingson ** 36:23
So she must have had some experience in dealing with all the fires and stuff out at Yellowstone and all that.
 
</strong>Howard Brown ** 36:31
So the flooding at Yellowstone, so I drove her out there in May. And I didn't see any fires. But the flooding we got there before that, she took me on a hike on the North Gate of Yellowstone. And she's she's, you know, environmentally wilderness trained first aid trained. And I'm the dad, and I'm in decent shape. But she took me out an hour out and an hour back in and, you know, saw a moose saw a deer didn't see any mountain lion didn't see any Grizzlies, thank God, but we did see moose carcass where the grizzly had got a hold on one of those and, and everybody else to get it. So I got to go out to nature weather and we took a road trip out there this summer, it was a blast. It's the those are the memories, when you've been through a cancer diagnosis that you just you hold on to very dearly and very tight. It was a blast. So that's what he's doing this summer. She'll be back. She'll be back in August, end of August.
 
<strong>Michael Hingson ** 37:22
That's really exciting to hear that she's working at it and being successful. And hopefully she'll continue to do that. And do good reporting. And I know that this last week, with all the Supreme Court cases, it's it's, I guess, in one sense, a field day for reporters. But it's also a real challenge, because there's so many polarized views on all of that.
 
</strong>Howard Brown ** 37:44
Well, everybody's a broadcaster now whether it's Facebook, LinkedIn, Instagram, and all the other ones out there, tick tock. So everybody's sort of a reporter now. And you know, what do you believe, and unfortunately, I just can't believe in something in 140 characters or something in two sentences. Yeah, there's no depth there. So sometimes you miss the point, and all this stuff. And then everything's on 24 hours on CNN, on Fox on MSNBC, so it never stops. So I call that a very noisy world. And it's hard to process. You know, all this. It's coming at you so fast in the blink of an eye. So we're in a different time than when we grew up, Michael, it was a slower pace. Today in this digital world. It's, it's, it's a lot and especially COVID. Now, are we just consuming and consuming and binging and all this stuff, I don't think it's that healthy.
 
<strong>Michael Hingson ** 38:36
It's not only a noisy world, but it's also a world, it's very disconnected, you can say all you want about how people can send tweets back and forth, text messages back and forth and so on. But you're not connecting, you're not really getting deep into anything, you're not really establishing relationships in the way that as you point out, we used to, and we don't connect anymore, even emails don't give you that much connection, realism, as opposed to having meaningful dialogue and meaningful conversations. So we just don't Converse anymore. And now, with all that's going on, in the very divided opinions, there's there's no room for discussion, because everybody has their own opinion. And that's it, there's no room to dialogue on any of it at all, which is really too bad.
 
</strong>Howard Brown ** 39:21
Yeah, I agree. It's been divisive. And, you know, it's, it's hard because, you know, an email doesn't have the body language, the intent, the emotion, like we're talking right now. And, you know, we're expressing, you know, you know, I'm telling stories of my story personally, but you can tell when I get excited, I smile, I can get animated. Sometimes with an email, you know, you don't know the intent and it can be misread. And a lot of that communication is that way. So, you know, I totally get where you're coming from.
 
<strong>Michael Hingson ** 39:55
And that's why I like doing the podcasts that we're doing. We get to really have conversation isn't just asking some questions and getting an answer and then going on to the next thing. That's, frankly, no fun. And I think it's important to be able to have the opportunity to really delve into things and have really good conversations about them. I learned a lot, and I keep seeing as I do these podcasts, and for the past 20 plus years, I've traveled around the world speaking, of course, about September 11, and talking about teamwork, and trust, and so on. And as I always say, if I don't learn more than I'm able to teach or impart, then I'm not doing my job very well.
 
</strong>Howard Brown ** 40:35
So that's exactly and that's, that's where I'm going after the second health concern. You know, I'm now going to teach, I'm gonna inspire, I'm going to educate. And that's, that's, that's what I do, I want to do with the rest of my time is to be able to, you know, listen, I'm not putting my head in the sand, about school shootings, about an insurrection about floods about all that. You gotta live in the real world. But I choose, as I say, I like to live on positive Street as much as possible, but positive street with action. That's, that's what makes the world a better place at the end of the day. So you sharing that story means that one we'll never forget. And you can educate the generations to come that need to understand, you know, that point in time and how it affected you and how you've dealt with it, and how you've been able to get back out of bed every day. And I want to do the same.
 
<strong>Michael Hingson ** 41:26
Well, there's nothing wrong with being positive. I think that there is a need to be aware. But we can we can continue to be positive, and try to promote positivity, try to promote connectionism and conversations and so on, and promote the fact that it's okay to have different opinions. But the key is to respect the other opinion, and recognize that it isn't just what you say that's the only thing that ever matters. That's the problem that we face so much today.
 
</strong>Howard Brown ** 41:58
Right? Respect. I think Aretha Franklin saying that great. She
 
<strong>Michael Hingson ** 42:01
did. She did. She's from Motown here. There you go. See? When you moved out to California, and you ended up in Silicon Valley, and so on, who are you working for them?
 
</strong>Howard Brown ** 42:14
So I moved up, and I worked for this company called Liquid audio that doesn't exist anymore. And it was just iTunes 10 years too early on, there was real audio, there was Mark Cuban's company was called Audio net and then <a href="http://broadcast.com" rel="nofollow">broadcast.com</a> used for a lot of money. And so the company went public and made a lot of money. But it didn't work. The world wasn't ready for it yet to be able to live in this cassette world. It was not ready. I Napster hadn't been invented, mp3 and four hadn't been invented. So it just the adoption rate of being too early. But it still went public a lot. The investors made a ton of money, but they call that failing, failing forward. So I stayed there for a year, I made some money. And I went to another startup. And that startup was in the web hosting space, it was called Naevus. site, it's now won by Time Warner. But at that time, building data centers and hosting racks of computers was very good business. And so I got to be, you know, participate in an IPO. You know, I built built up revenue. And you know, the outsourcing craze now called cloud computing, it's dominated by the folks that like Amazon, and the folks at IBM, and a few others, but mostly, you know, dominated there, where you're basically having lots of blinking lights in a data center, and just making sure that those computers stay up to serve up the pages of the web, the videos, even television, programming, and now any form of communication. So I was, I was early on in that and again, got to go through an IPO and get compensated properly unduly, and, but also my life was out of balance. And so before we were called out for the sperm and had a baby, I transitioned out when Silicon Valley just the pendulum swung the other way, I ended up starting to work at my own nonprofit, I founded it with a couple of Silicon Valley guys called Planet Jewish, and it was still very technologically driven. It was the world's first Community Calendar. This is before Google Calendar, this is in 2000. And we built it as a nonprofit to serve the Jewish community to get more people to come to Jewish events. And I architected the code, and we ran that nonprofit for 17 years. And before calendaring really became free, and very proud of that. And after that, I started a very similar startup with different code called circle builder, and it was serving faith and religions. It was more like private facebook or private online communities. And we had the Vatican as a client and about 25,000 Ministries, churches, and nonprofits using the system. And this is all sort of when Facebook was coming out to you know, from being just an edu or just for college students. And so I built that up as a quite a big business. But unfortunately, I was in Michigan when I started circle builder. I ended up having to close both of those businesses down. One that the revenue was telling off of the nonprofit and also circuit builder wasn't monetizing as quickly or as we needed as well. But I ended up going into my 50 year old colonoscopy, Michael. And I woke up thinking everything was going to be fine. My wife Lisa's holding my hand. And the gastroenterologist said, No, I found something. And when I find something, it's bad news. Well, it was bad news. Stage three colon cancer. Within about 10 days or two weeks, I had 13 and a half inches of my colon removed, plus margins plus lymph nodes. One of the lymph nodes was positive, install a chemo port and then I waited because my daughter had soccer tournaments to travel to but on first week of August in 2016, I started 12 rounds of Rockem sockem chemotherapy called folfox and five Fu and it was tough stuff. So I was back on the juice again, doing chemotherapy and but this time, I wasn't a deer in the headlights, I was a dad, I was a husband. I had been through the trenches. So this time, I was much more of a marine on a mission. And I had these digital tools to reach out for research and for advocacy and for support. Very different at that time. And so I unfortunately failed my chemotherapy, I failed my neck surgery, another colon resection, I failed a clinical trial. And things got worse I became metastatic stage four that means that colon cancer had spread to my liver, my stomach linings called the omentum and peritoneum and my bladder. And I had that same conversation with a doctor in downtown Detroit, at a Cancer Institute and he said, We don't know if we can help you. And if you Dr. Google, it said I had 4% of chances of living about 12 to 18 months and things were dark I was I was back at it again looking looking at the Grim Reaper. But what I ended up doing is research and I did respond to the second line chemotherapy with a little regression or shrinkage. And for that you get more chemotherapy. And then I started to dig in deep research on peritoneal carcinoma which is cancer of the of the of the stomach lining, and it's very tricky. And there's a group called colon <a href="http://town.org" rel="nofollow">town.org</a> that I joined and very informative. I there then met at that time was probably over 100 other people that had had the peritoneal carcinoma, toma and are living and they went through a radical surgery called cytoreduction high pack, where they basically debulk you like a de boning a fish, and they take out all this cancer, they can see the dead and live cells, and then they pour hot chemo in you. And then hot chemo is supposed to penetrate the scanning the organs, and it's supposed to, in theory kill micro cell organism and cancer, although it's still not proven just yet. But that surgery was about a 12 and a half hour surgery in March of 2018. And they call that the mother of all surgeries. And I came out looking like a ghost. I had lost about 60 pounds, and I had a long recovery. It's that one would put Humpty Dumpty back together. It's been now six years. But I got a lot of support. And I am now what's called no evidence of disease at this time, I'm still under surveillance. I was quarterly I just in June, I had my scans and my exams. And I'm now going to buy annual surveillance, which means CAT scans and blood tests. That's the step in the right direction. And so again, I mean, if I think about it, my twin sister saved my life, I had a frozen sperm become a daughter. And again, I'm alive from a stage four diagnosis. I am grateful. I am lucky, and I am blessed. So that's that a long story that the book will basically tell you, but that's where I am today.
 
<strong>Michael Hingson ** 48:50
And we'll definitely get to the book. But another question. So you had two startups that ran collectively for quite a period of time, what got you involved or motivated to do things in the in the faith arena?
 
</strong>Howard Brown ** 49:06
So I have to give credit to my wife, Lisa. So we met at the Jewish Federation of Los Angeles at this young leadership group. And then they have like a college fair of organizations that are Jewish support organizations. And one of them happened to be Jewish Big Brothers, now Jewish Brothers and Big Sisters of Los Angeles. Suppose you'd be a great big brother. I was like, well, it takes up a lot of time. I don't know. She's like, you should check it out. So I did. And I became I fill out the application. I went through the background checks, and I actually got to be a Jewish big brother to this young man II and at age 10. And so I have to tell you, one of the best experiences in my life was to become a mentor. And I today roll the clock forward. 29 years in is now close to 40 years old or 39 years old. He's married with a son who's one noble and two wife, Sarah, and we are family. We stayed together past age 18 Seen, and we've continued on. And I know not a lot of people do that. But it was probably one of the best experiences I've ever done. I've gotten so much out of it. Everyone's like, Oh, you did so much for in? Well, he did so much for me and my daughter, Emily calls him uncle and my wife and I are we are his family, his dad was in prison and then passed away and his mom passed away where his family now. And so one of the best experiences. So that's how I kind of got into the Jewish community. And also being in sales I was I ended up being a good fundraiser. And so these nonprofits that live their lifeblood is fundraising dollars. I didn't mind calling people asking them for donations or sitting down over coffee, asking them for donations. So I learned how to do that out in Southern California in Northern California. And I've continued to do that. So that gave me a real good taste of faith. I'm not hugely religious, but I do believe in the community values of the Jewish community. And you get to meet people beyond boards and you get to raise money for really good causes. And so that sort of gave me another foundation to build off of and I've enjoyed doing that as a community sermon for a long time.
 
<strong>Michael Hingson ** 51:10
I'll bite Where does Ian live today?
 
</strong>Howard Brown ** 51:13
Okay, well, Ian was in LA when we got matched. I had to move to San Francisco, but I I petitioned the board to keep our match alive because it was scholarship dollars in state right. And went to UC Santa Cruz, Florida State for his master's and got his last degree at Hastings and the Jewish community supported him with scholarships. And in was in very recently was in San Francisco, Oakland area, and now he's lives in South Portland, Oregon.
 
<strong>Michael Hingson ** 51:39
Ah, so you haven't gotten back to Michigan yet? Although he's getting into colder weather. So there's a chance?
 
</strong>Howard Brown ** 51:45
Well, let me tell you, he did live with us in Michigan. So using my connections through the Jewish community, I asked if he could interview with a judge from the Ninth Circuit Court of Appeals a friend of mine, we sat on a on a board of directors for the American Jewish Committee, Detroit. And I said, she's like, well, Howard, I really have to take Michigan kids. I said, You know what? No problem. You decide if he's if he's worthy or not go through your process, but would you take the phone call? So she took the phone call, and I never heard anything. And then Ian called me and he said, I got it. I as a second year loss. Going to be a second year law student. I'm going to be clerking for summer interning and clerking for this judge Leanne white. And again, it just it karma, the payback, it was beautiful. So he lived with us for about four and a half months. And when he came back, and it was beautiful, because Emily was only about four or five years old. And, and he lived with us for that time. And it was beautiful.
 
<strong>Michael Hingson ** 52:43
But that's really great. That, that you have that relationship that you did the big brother program. And I'm assuming you've been big brother to other people as well.
 
</strong>Howard Brown ** 52:53
No, no. I have not actually. Because what it did is it trained me to be a dad. So when I had Emily, it was more it was more difficult actually to do that. And so no, Ian has been my one and only match. I mentor a lot of Babson students, and I mentor and get mentored by some cancer patients and, and some big entrepreneurs. Mentorship is a core value of mine. I like to be mentored. And I also like to mentor others. And I think that's, that's what makes the world go round. So when Steve Gates when Bill Gates, his wife, Melinda, just donated 123 million to the overall arching Big Brothers, Big Sisters of America. And that money will filter to all those, I think that that's such a core value. If a young person can have someone that takes interest in them, they can really shape their future and also get a lot out of it. So mentorship is one of my key values. And I hope it's hope it's many of your viewers and yours as well. Michael,
 
<strong>Michael Hingson ** 53:52
absolutely is I think that we can't do anything if we can't pass on what we've learned and try to help other people grow. I've been a firm believer my entire life of you don't give somebody a fish, you teach them how to fish and however, and wherever that is, it's still the same thing. And we need to teach and impart. And I think that in our own way, every one of us is a teacher and the more we take it seriously, the better it is.
 
</strong>Howard Brown ** 54:18
Well, I'm now a student not learning podcasting. I learned how to be a book author and I'm learning how to reinvent myself virgin Humpty Dumpty, version two coming out.
 
<strong>Michael Hingson ** 54:29
So you had been a national cancer survivor advocate and so on. Tell me a little bit about that if you would.
 
</strong>Howard Brown ** 54:35
So I respect people that want to keep their diagnosis private and their survivorship private. That's not me. I want to be able to help people because if I would have been screened at age 40 or 42, I probably wouldn't have had colon cancer and I was not, but this is a preventable disease and really minorities and indigenous people as they need to get screened more, because that's the highest case of diagnosis for colorectal cancer. But what I think that that's what his needs now it's the second leading killer of cancer right now. And it's an important to get this advocacy out and use your voice. And so I want to use my voice to be able to sound the alarm on getting screening, and also to help people survive. There's I think, 16 million growing to 23 or 4 million by 2030. Cancer survivors out there, cancer diagnosis, it sucks sex all the way around, but it affects more than the patient, it affects your caregiver, it affects your family affects relationships, it affects emotions, physical, and also financial, there is many aspects of survivorship here and more people are learning to live with it and going, but also, quite frankly, I live with in the stage for cancer world, you also live with eminence of death, or desperation to live a little bit longer. You hear people I wish I had one more day. Well, I wish I had time to be able to see my daughter graduate high school, and I did and I cherished it. I'm going to see her graduate college this December and then walk at the Big House here in Michigan, in Ann Arbor in May. And then God willing, I will walk her down the aisle at the appropriate time. And it's good to have those big goals that are important that drive you forward. And so those are the few things that drive me forward.
 
<strong>Michael Hingson ** 56:28
I know that I can't remember when I had my first colonoscopy. It's been a while. It was just part of what I did. My mother didn't die of colon cancer, but she was diagnosed with colon cancer. She, she went to the doctor's office when she felt something was wrong. And they did diagnose it as colon cancer. She came home my brother was with her. She fell and broke her hip and went into the hospital and passed away a few days later, they did do an operation to deal with repairing her hip. And but I think because of all of that, just the amount that her body went through, she just wasn't able to deal with it. She was 6970. And so it was no I take Yeah, so I was just one of those things that that did happen. She was 71, not 70. But, you know, we've, for a while I got a colonoscopy every five years. And then they say no, you don't need to do it every five years do it every 10 years. The couple of times they found little polyps but they were just little things. There was nothing serious about them. They obviously took them out and autopsy or biopsy them and all that. And no problems. And I don't remember any of it. I slept through it. So it's okay.
 
</strong>Howard Brown ** 57:46
Great. So the prep is the worst part. Isn't it though? The preps no fun. But the 20 minutes they have you under light anesthesia, they snipped the polyps and away you go and you keep living your life. So that's what I hope for everyone, because I will tell you, Michael, showing through the amount of chemotherapy, the amount of surgeries and the amount of side effects that I have is, is I don't wish that on anyone. I don't wish on anyone. It's not a good existence. It's hard. And quite frankly, it's, I want to prevent about it. And I'm just not talking about colon cancer, get your mammogram for breast cancer, get your check for prostate cancer, you know, self care is vital, because you can't have fun, do your job, work Grow family, if your hell if you're not healthy, and the emotional stuff they call the chemo brain or brain fog and or military personnel refer to it as PTSD. It's real. And you've got to be able to understand that, you know, coming from a cancer diagnosis is a transition. And I'll never forget that my two experiences and I I've got to build and move forward though. Because otherwise it gets dark, it gets lonely, it gets depressing, and then other things start to break down the parts don't work well. So I've chosen to find my happy place on the basketball court be very active in sounding the alarm for as an advocate. And as I never planned on being a book author and now I'm going to be a published author this summer. So there's good things that have come in my life. I've had a very interesting, interesting life. And we're here talking about it now so I appreciate it.
 
<strong>Michael Hingson ** 59:20
Well tell me about you in basketball seems to be your happy place.
 
</strong>Howard Brown ** 59:24
So everyone needs to find a happy place. I'll tell you why. The basketball court I've been playing since I was six years old and I was pretty good you know, I'm not gonna go professional. But I happen to like the team sport and I'm a point guard so I'm basically telling people what to do and trash talk and and all that. But I love it as a form of exercise. It's a team game teams when not usually one person wins the basketball game Although Michael Jordan sort of proved me wrong there but he still needed this for other players. He still had to have the other guys you got to have the other guys it's not like tennis or singles or golf. Right? But so it ends up that I just love it. And so what I get to the basketball court, I use that as my metric of that I was really healthy and back. So I played when I had chemotherapy and when it was safe to do so after surgeries, but I love it. Because on the basketball court, I'm in a zone where I have no cares in the world. I forget everything. There's no worries, I'm there playing hoops, and it's with my fellas. And I just enjoy the game. So I still play two or three times a week, I'm now on older guy, but I changed my game that I shoot the three pointer, I can't cover the fastest guy in the court. But I just enjoy the camaraderie of it, the competition. And there's actually, you know, their strategy to the game as well, but I enjoy it. And that's what keeps me going. And so I like hiking, and I like biking. And I like swimming. I like other stuff, too. But the basketball places I found my happy place. So whether it's yoga, nature, art, music, finding your happy place allows you to move from darkness to light. And that's that's one of the keys to resilience, and to be able to getting back up getting out of bed every day. It is
 
<strong>Michael Hingson ** 1:01:00
it is very much a team sport. I remember watching and listening to the Lakers, the year they had a 69 and 13 win loss record. And in the middle of it, Jerry West got injured, and I don't remember what the injury was. And everybody said, Oh, it's all over. And they're not going to be able to continue, they continued to win. I think they lost one more game during that time percentage wise than they otherwise probably would have. And they did before he left and after he came back, but it is a team game. And it's all about everyone learning to communicate and working together. And that's what teamwork, of course, is all about.
 
</strong>Howard Brown ** 1:01:38
Absolutely. So my daughter was a goalie and soccer much like a point guard. And that communication, that camaraderie, there's a lot I think, sports in general, it teaches a lot of life lessons. And our coaches. My friend Marty Davis wrote a book 30 days with America's coaches, that's a noble profession, because they're in your formative years as a as a young kid, all the way up through high school. And even in college coaching. There's, there's so much teaching that goes on. And I think our coaches are, you know, need to be raised up, you know, with doctors and nurses and employers and others as well. So I do I love that. And I think that team sports allowed me to be a team player in the business world. And a team player, although my wife made me contradict me a little bit in the family raising business because the wife does a little bit more, you know, but we were teamwork. We were a team effort to raise Emily and we raised a good girl.
 
<strong>Michael Hingson ** 1:02:33
There is no doubt that coaches play a lot in making a team effective, and of course, that's what coaches are supposed to do is to bring people together. And it's fascinating where Karen, especially because she's a graduate of USC, but I have always liked USC, I'm prejudiced because of the announcers. But we we watch USC and it's interesting when they have good coaches, how the team plays better. And when the coaches aren't so great. You have issues. And I think that's true with whoever it is because it's all about truly teaching leadership. And the coaches have to be the models and have to be the impetus for teaching and promoting good leadership. But it's also then motivating the players to do it.
 
</strong>Howard Brown ** 1:03:19
Yeah, well not teams lose. Right and with the coaches and so out here, big big 10 football and basketball is huge in hockey in Michigan. And so University of Michigan and Michigan State and Ohio State they have these big rivalries it's it's huge out here. It's big and my wife and daughter are Michigan and my other part of my family is Michigan State so there's green versus blue. Babson College beaver with no football team were undefeated. We never want to see. We never we never lost her. What a game.
 
<strong>Michael Hingson ** 1:03:45
Hey, UCI, UC Irvine has been to March Madness twice. So
 
</strong>Howard Brown ** 1:03:53
it teeters
 
<strong>Michael Hingson ** 1:03:54
anteaters? Yeah. Wow, Zod. So, you talk about international Peacemaker? What is that?
 
</strong>Howard Brown ** 1:04:02
Okay, so I got involved when I moved to Michigan with an organization called the American Jewish Committee, and they have offices all over the world, I think 26 offices in the US and their responsibility is to reach out in an interfaith manner to other communities, whether it's the African American community, the Christian community, the Greek community, the Muslim community, and I was asked to be on their board not knowing a lot about the organization, and being a student, and always wanting to learn, I got to learn the mission of this organization from a diplomatic side of things and with foreign ministries, ambassadors and consul generals, and also from the interfaith aspects of it. And here in Michigan, we have such a diverse community of Arab Muslims, Asian Asian Muslims, African American, we call them Iraqi Christians called Chaldeans. And it's a big melting pot here and then the car business brings in Japanese, Korean and lots of other folks Italy because they own Chrysler. So we have a melting pot here in Michigan, you need to be able to understand you can either live under a rock or, or in a walled garden, or you can actually go out and integrate with these communities that are here I've chosen to, to go as Abraham says, and I'm, as I said, not religion, welcome the stranger. And so we now do interfaith relations. And the work is fascinating. You know, we can't solve some of the problems around the world or in the Middle East, but what we can do is live as good neighbors here. And respectful as we talked about that word respect before. And it's, it's fascinating work, it really gives me a sense of being well rounded, and understanding and learning these other cultures. So when I get invited to a Hindu event, or a Greek event or a Muslim event, we're learning their cultures, their ways. And you know, what, we're a lot more the same than we are different. Yeah, we really are. At the end
 
<strong>Michael Hingson ** 1:05:53
of day, that's as true with religion, if you go back to the basic tenants of most religions, they're the same, they teach the same thing.
 
</strong>Howard Brown ** 1:06:00
They do. And so that's, that's, so that's been a very dear part of my life. And I appreciate that part. Because I learn that our values are very similar, but our customs could be different. And that's okay. And so, yeah, it's okay. And so, listen, there are, you know, you get the stereotypes out there that, you know, that, you know, someone ran into a church, and they shot up somebody, and it was a Muslim, or it was a ethnic person, or a Chinese person and all this, and I don't have a tolerance for hate, hate his hate. And I always say that we're not born with it. It's a learned skill to learn. Like, Captain, you learn that skill. When you come, you come out of your mother's womb, you you don't say I hate you, mostly, you're mostly there for love. And so I do take that very seriously in communicating with that. But like anything else, I'm a student. I'm a lifelong learner, I'm learning meeting new, interesting people. And that's the way I choose to operate. And I hope others will, too.
 
<strong>Michael Hingson ** 1:07:08
We have heard you talk a whole lot today about your book, and I've been delaying because I wanted to save it till the end. Tell me all about your book. Okay. So we had to get there, right.
 
</strong>Howard Brown ** 1:07:20
We're gonna get that. I appreciate I was getting impatient with you. I'm so sure you have. I've never, you know, I did. It wasn't on a bucket list. It was not something I wanted to do. I sat down with a dear friend named David Crum, who's the editor and publisher of front end communications and weekly magazine called read the <a href="http://spirit.com" rel="nofollow">spirit.com</a>. And it has some faith to it, but it has resilience to it. And it's just it's a beautiful, beautiful magazine. And it he sat down at a bagel shop. And, and we talked and this is when things were really bleak for me. He says, Do you want to you want to leave a legacy, you want to write a book? And I said, No. And he came back after I came back from the bathroom was 10 chapter headings. And a month later, I called them back. And I said, David, if I were to write a book, since I don't have a manuscript, we'd have to create one. I'm not a good writer, grammar and punctuation sometimes are optional for me. But I could get to my story to you. And if you allow me to, you know, invite very influential people in my life to the Zoom sessions, we can get transcripts, and those transcripts could then become chapters. And have you ever done this before? He said, No. He said, Well, let me get back to you. weeks later, he got back to me. And he said, Howard, I would like to do this with you. And so for the last two years, for every Wednesday for at least two hours, and tomorrow is no different. We have met over 200 times on Zoom, we record the sessions, and I've got to invite all people from all walks of my life, I got to walk back my life during COVID, including David Crum, with friends from the neighborhood with doctors from 30 years ago with camp counselors with my first bosses at NCR, the one the ones that are so alive, and it was fascinating family members, and we created 18 chapters 18 in Judaism is high means life. So 18 chapters was a good number for me. And we're getting down to the final proof. And the book is all about how my family came to be and how I came to be but also these chapters on mentorship within the chapters on the cancers there. The chapter is a chapter on basketball and in my thoughts on basketball, and there's a chapter on interfaith and there's a chapter on sharing hope, because at the end of each chapter, I give homework to get interactive, and I offer suggestions to the reader to get interacted with me on a podcast or on my website. And to keep the continue the conversation continuing. And Michael, I actually have merchandise, so I have shining brightly glasses. I have candles and T shirts and mirrors and all related to the story. Hats and water bottles. So I have merch So we're all shining brightly. And I'm just thrilled to get it because publishing a book is hard work. It was 901 steps, my editor and publisher told me, and we're getting down to the starting line, where it'll be available in mid July on Amazon for preorder. We'll do a lot of publicity. And then September 13, worldwide availability of shining brightly in hardcopy soft paperback and ebook for Kindle and for NOAC. And all
 
<strong>Michael Hingson ** 1:10:26
that. So I hope that you'll be able to do an audio version of it as well.
 
</strong>Howard Brown ** 1:10:31
So I will, that is probably the fall. I've talked to a few folks as well, I met some folks about it. And so the question is, you know, I do I want an English accent, or I want to do it myself. So I'm probably going to do it myself.
 
<strong>Michael Hingson ** 1:10:46
Well, whether you do it or someone else should be someone who will essentially sound like you in terms of enthusiasm and everything else, but
 
</strong>Howard Brown ** 1:10:55
I'll probably do it, I'll probably end up vehicle. So as people are downloading books, and listening to books, and like the podcasts now, so I'll do that, but I'm gonna get out the door this fall. The biggest thing that I'm doing right now, my goal is speaking engagements. And my takers happen to be hospitals for fundraisers, med schools to speak to doctors and nurses and training universities and pharmaceutical companies. Because most of them, I want to hear about a guy that's lived from two different cancer diagnosis. 30 years apart. Yeah, they make an interesting story, I hope. And then, but secondarily, I have a talk on fundraising. I have a talk on mentorship, I have a talk on building building companies. And, and also I participate with the sports philanthropy network, and we talk about sports and doing good in sports. So lots of different things. So I'm excited. This is just opening a whole new thing as we you know, for me, and I'm excited about.
 
<strong>Michael Hingson ** 1:11:51
And that's as good as it can possibly be. It's really exciting. So the book is called shining brightly. Yes. And we're all going to be looking for that when it comes out. If people want to reach out to you and get to know you better, or ask you questions or explore you coming in speaking and so on. How do they do that?
 
1:12:12
Yeah, the easiest way is just add <a href="http://a.com" rel="nofollow">a.com</a> to shining brightly. So <a href="http://shiningbrightly.com" rel="nofollow">shiningbrightly.com</a>, if you go to the website, the first thing it does is an offer for a free pair of shining brightly sunglasses, and we all got to shine in this world. And so, but please contact me there. And there's a forum there to fill out about speaking, consulting fundraising, talk about the book. And I'm always willing to engage. I'm also looking for podcast guests and be a guest on others as well. So I'm very interactive, very responsive. And so shining <a href="http://brightly.com" rel="nofollow">brightly.com</a>,
 
</strong>Howard Brown ** 1:12:42
please contact me there perfect.
 
1:12:45
So reach out to Howard, please, folks, let him know that you heard our podcast and that you liked it. And I'd appreciate it if you'd let me know as well. We'd appreciate a five star rating wherever you're listening to this podcast. And if you'd like to reach out to me, I'd love to hear from you. My email address is Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. We're just going to Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>, where there's also a link to the podcast page. But you can also explore Mike coming to speak and talk to your organization or to your company about trust and teamwork and so on. And the advantage that I have when I come to speak is I always bring a dog with me who loves to get attention. So we we have a lot of fun with that. But Howard, again, thank you very much for being here today. I'm really excited to get this podcast up and for people to get to know you better.
 
**Howard Brown ** 1:13:44
I appreciate you having me Michael, I look at you when I read your story and did some background you you are an inspiration. I hope to consider you a mentor and a friend and I'm honored to be here today as your guest.
 
1:13:56
Well we definitely don't want this to be the only time we chat. So please, anytime. Thank you. Thanks again and and thank you everyone, we will see you next time on unstoppable mindset.
 
1:14:09
 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Visionary and Two-Time Cancer Survivor with Howard Brown </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0e88b325-ad48-4237-9458-efea8db32cf9.mp3?source=rss&amp;ext=asset.mp3" length="48624012" type="audio/mpeg" />
<itunes:episode>73</itunes:episode>
</item>
<item><title>Episode 72 – Unstoppable Transformed Tough Guy with Donald G. “Skip” Mondragon</title>
<guid isPermaLink="false">https://pinecast.com/guid/de5709ef-ef9d-4f39-b169-d4136885b389</guid>
<pubDate>Fri, 04 Nov 2022 11:00:03 -0000</pubDate>

<itunes:duration>01:11:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c8397908-85b1-4258-9b8b-748d197f7872/UM072-Skip_Mondragon-Coverart.jpg" />
<description><![CDATA[<p>Yes, that is how Donald G. “Skip” Mondragon describes himself. Skip has served as an internal Medicine physician in the Army rising to the rank of colonel.
 
Throughout much of his life, Skip has also been a wrestler competitor, and he has been good at the sport.
 
In 2014 Skip discovered that he was suffering from a deep depression. As he worked through his condition and emerged from it he also wrote his Amazon Bestselling book entitled Wrestling Depression Is Not For Wimps.
 
I very much enjoyed my interview with Skip Mondragon and I sincerely hope that you will as well and that Skip’s conversation and stories will inspire you.
 
<strong>About the Guest:</strong>
Donald G. “Skip” Mondragon, MD is a transformed tough guy. Since recovering from depression in 2014, he’s been on a quest to help ten million men struggling with depression, one man at a time. He’s practiced Internal Medicine for over thirty years. Colonel Mondragon is a twenty-six-year Army veteran, spent eighteen months in combat zones, and is a national wrestling champion.
Skip’s book <em>Wrestling Depression Is Not for Wimps!</em> was published in February 2020 and is the author of <em>Inspired Talks Volume 3</em>, an Amazon International Bestseller. He’s spoken on different stages, including at TEDXGrandviewHeights in December 2021. Skip’s true claim to fame is his five independent and gainfully employed children, his four amazing grandchildren, and especially his wife Sherry. She’s a fellow author and a tough Army wife. Sherry has endured raising teenagers on her own, a variety of moves to new duty stations, and far too many of Skip’s idiosyncrasies for forty-one years of marriage.
 
Skip can be reached at:
Email: skipmondragon@transformedtoughguys.com
Website: <a href="http://www.transformedtoughguys.com" rel="nofollow">www.transformedtoughguys.com</a>
Book: <a href="http://www.amazon.com/author/skipmondragon" rel="nofollow">www.amazon.com/author/skipmondragon</a>
<em>LinkedIn: <a href="http://www.linkedin.com/in/skip-mondragon-66a-2b436" rel="nofollow">www.linkedin.com/in/skip-mondragon-66a-2b436</a>
Facebook: <a href="https://www.facebook.com/SkipWNW/" rel="nofollow">https://www.facebook.com/SkipWNW/</a>
Twitter: <a href="https://twitter.com/SkipWnw" rel="nofollow">https://twitter.com/SkipWnw</a>
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Good morning or afternoon wherever you happen to be and welcome to unstoppable mindset. Today, our guest is Donald  “Skip” Mondragon. I met Donald not too long ago, actually at podapolooza. And we've talked about that before. It's an event where podcasters would be podcasters. And people who want to be interviewed by podcasters all get together. Sometimes one person has all three at once. But I met Skip. And we talked a little bit and I said would you be interested and willing to come on the podcast? And he said yes. So now he's stuck with us? Because here we are. Skip. How are you?
 
<strong>Donald G. “Skip” Mondragon ** 01:58
I am doing great. Michael, delighted to be here.
 
</strong>Michael Hingson ** 02:02
Now where are you located?
 
<strong>Donald G. “Skip” Mondragon ** 02:04
I am in the Dallas Fort Worth area.
 
</strong>Michael Hingson ** 02:06
So there you go two hours ahead of where we are and any fires nearby? Hopefully not. No, sir.
 
<strong>Donald G. “Skip” Mondragon ** 02:14
Thank you, Lord,
 
</strong>Michael Hingson ** 02:15
right now us the same way. And we're, we're blessed by that. But it is getting hot in both places, isn't
 
<strong>Donald G. “Skip” Mondragon ** 02:22
it? Oh, yes, indeed.
 
</strong>Michael Hingson ** 02:25
Well, tell me a little bit about you, maybe your early life and so on. And you know, we'll kind of go from there.
 
<strong>Donald G. “Skip” Mondragon ** 02:31
Yes, sir. And the third of eight children born of Hispanic parents, but meager means but born in Denver, Colorado. My father went to the Korean War, and came back a broken man. The man that went to war was not the man that came home. He suffered, I'm convinced with bipolar disorder, PTSD, and he was an alcoholic. And when my dad drank, he was violent. My sister, my eldest sister, Roma tells us that when my dad would come home, we would run and hide, because we didn't know which dad was coming home. The kind, gentle, fun loving dad for the angry mean, violent dad. So this was my early childhood. I actually don't have memories before the age of seven, other than a couple little fleeting memories. So I don't remember a lot of that I get history really from my sister, my older sister,
 
</strong>Michael Hingson ** 03:33
I help that because he's just blocked it out or something worse.
 
<strong>Donald G. “Skip” Mondragon ** 03:37
Yes. It's it's gone. Those I just don't have those memories are not accessible. But that was my early childhood. It was chaotic. It was. It was chaotic. It was traumatic. But I came from very loving family. Eight, you know, seven siblings were all close in age. 10 years separate us. We're still close to this day enjoy being together with one another loud, boisterous. Or they're very affectionate. No. My siblings are in Texas. I have a brother in the Baltimore area, Maryland, one in Raleigh, North Carolina. I'm here in Texas. The others are all in Colorado.
 
</strong>Michael Hingson ** 04:20
So I guess with a number in Colorado, that's the meeting place.
 
<strong>Donald G. “Skip” Mondragon ** 04:25
Yes, sir. Between my wife and I, my mother is the only living parent. And so we go back home as we call it to his in Colorado. Yes.
 
</strong>Michael Hingson ** 04:36
Well, there's nothing wrong with that. Indeed. So you grew up? Did you go to college?
 
<strong>Donald G. “Skip” Mondragon ** 04:45
Yes, sir. tended start my college career at the University of Notre Dame ROTC scholarship, left there, in my fifth semester confused, not quite sure what I was going to do. There's this tug, am I going to go into ministry or says medicine I was pre med at the time I left school I was out of school for three plus three and a half years trying to decide what I was going to do. And then I transferred into all Roberts University where I finished my undergraduate work for Roshan first in Tulsa, Oklahoma. And their I went to medical school and it's there for you that I met my sweetheart sherry. And this year we celebrated our 41st wedding anniversary,
 
</strong>Michael Hingson ** 05:30
Pierre just ahead of us by a year and a half, I guess because we will, our 40s will be in November. No congratulation, which is great. Now, we knew the marriage was gonna last I'm, I'm gonna get shot for this, I'm sure but we knew our marriage was gonna last because the wedding was supposed to start at four in the afternoon on Saturday, the 27th of November of 90. Yes, and the church was not filled up like it was supposed to be at four o'clock. And it got to be an I remember it well for 12 Suddenly, the doors opened and this whole crowd of people came in. And so we started although it was 14 or 12 minutes late, or 15 by the time they got in chair. And it wasn't until later that we learned that everyone was out in their cars until the end of the USC Notre Dame game. Being here in California, my wife getting her master's from USC, oh my gosh, we knew the marriage was gonna last when we learned that not what USC want the snot out of Notre Dame that
 
<strong>Donald G. “Skip” Mondragon ** 06:45
we took some weapons from USC, I'll be it you back. I was at Notre Dame that year that we we beat them and went on to win the national championship and 73. So that that was a turn of events, if you will, after taking some real whippings the years preceding that from USC.
 
</strong>Michael Hingson ** 07:07
I you know, I gain an appreciation for football and all seriousness. When it was a couple of years later, I was in Los Angeles and I had a meeting. And somebody was listening on the radio and keeping us apprised the fact that at the end of the first half Notre Dame was leading USC 24 to nothing. And then I got in the car and we started going home. And USC started scoring and scoring. It was with Anthony Davis and man who know about that game, and by the time it was over was 55 Switch 24 USC. But it's a great rivalry. And I'm glad it exists.
 
<strong>Donald G. “Skip” Mondragon ** 07:50
Right. I think the next year is when they came to South Bend. And they hug hug him in effigy. So I remember they had this thing there. And it's
 
</strong>Michael Hingson ** 08:00
like the USC, USC, don't let him run against us like that again.
 
<strong>Michael Hingson ** 08:09
What makes it fun? And as long as it's a game like that, and people view it that way. It's great.
 
</strong>Donald G. “Skip” Mondragon ** 08:16
There you go. It's a game. That's all it needs to be. Don't
 
<strong>Michael Hingson ** 08:19
take it too seriously by any means. No, sir. But it's a lot of fun. So, after Oral Roberts and so on you you went off and had some adventures?
 
</strong>Donald G. “Skip” Mondragon ** 08:32
Yes, sir. What kind of happen next? Well, I went to do further training, internship and residency and Canton, Ohio. And there was a turn of events I had expected I was going to do a military internship and go on and complete my residency with the military. But I received this Dear John letter, approximately six weeks before the interview season was going to close the army telling me I did not receive an army internship and I had to pursue a civilian internship, I think and are you kidding me? I was supposed to be in the Army next year, I hadn't even looked at civilian internships. And so I was scrambling. This was a day maybe days before the internet. You had to go to the library, look up programs, phone numbers, call them find out what they needed. So you could apply to that program what documents they needed send to each program individually, the documents the letters, arrange a flight. Now they have a centralized application system. So you complete one application, your letters of reference are all uploaded there. Then you decide which programs you want the sent to wait. So I'm doing this video post taste. Making this application season is ending Christmas is going to be approaching and then there's nothing going to get done. So I gotta get this done. And it was it was hectic ended up in Canton, Ohio. And it was fabulous. I had the best of both worlds great academics, fabulous clinical teaching. And it just so happened. The new program director was retired brigadier general Andre J. Augmentee. And he scared the snot out of us.
 
<strong>Michael Hingson ** 10:22
What year was this? What year did this take place?
 
</strong>Donald G. “Skip” Mondragon ** 10:26
I arrived there in 1985. Got it.
 
<strong>Michael Hingson ** 10:29
So he scared the snot out of you. Oh
 
</strong>Donald G. “Skip” Mondragon ** 10:31
my gosh, we call them Dr. Rowe, the big O or the Oh. And when he was when he was coming, we were like, Oh, no deals coming Fall, we'd be at Morning Report, we'd be talking about new cases that were admitted the night before. And he'd asked me to present the case or ask questions. And I would feel like I I felt like the voices on Charlie Brown. Go home and I tell my wife, oh, I can't seem to answer one interview. Question intelligently. When he is around, he must think I'm the stupidest intern he has ever seen. I I just get so flustered when he was around. I went down in a few months them because I was planning on doing physical medicine rehabilitation. But I had really fallen in love with internal medicine. Because my first few months were on the general internal medicine wards, and then a month in the internal or the intensive care unit. And I really fell in love with internal medicine, went to them and talk and said Dr. Rowe, I I'd like to talk to you. I am interested in drone medicine. But I don't know that I could be a good internist, I remember him looking at me and say, Skip, you could be a good interest. In fact, you could be a very good internist. And we'd love to keep you in the program. I could write letters that are permanent, so you can stay on the program and train here. That was a turning point for me. You away. He actually became very good friends. My last year, he actually asked me to be the chief president. I didn't accept because we were expecting our third child at that time preparing to move to join the army and I just couldn't put that pressure on my wife at that time. But we're still good friends to this day. Yes, wife. So it went from being that Bumbly Ugg boots, intern to a competent senior resident to friendship as the years went on.
 
<strong>Michael Hingson ** 12:49
So he figured you out and obviously saw something you and you kind of figured him out a little bit it sounds like oh, yes,
 
</strong>Donald G. “Skip” Mondragon ** 12:57
sir. Yes, sir.
 
<strong>Michael Hingson ** 12:59
Where is he today?
 
</strong>Donald G. “Skip” Mondragon ** 13:01
He is here in Texas. He is outside of San Antonio. He and his wife Margaret. A little
 
<strong>Michael Hingson ** 13:06
bit closer than Canton, Ohio.
 
</strong>Donald G. “Skip” Mondragon ** 13:09
Oh yes sir.
 
<strong>Michael Hingson ** 13:11
Well, that's great that you guys are still friends and you can see each other that is that is the way it ought to be. In the end, it's it's always great when you can establish a relationship with the teacher. You know, I wrote thunder dog the story of a blind man his guide dog in the triumph of trust at ground zero when I talked in there about Dick herbal Shimer, my geometry teacher. And to this day, we are still friends and chat on the phone on a regular basis.
 
</strong>Donald G. “Skip” Mondragon ** 13:41
That reminds me of my junior high wrestling coach John Gregerson. We were great friends to this day. And we hadn't seen one another for almost 1015 plus years. I'd seen him at the I think it was the 1992 1994 NCAA Wrestling Championships division one in North Carolina, and hadn't seen him to till 2000. Approximately 2015, something like that, when seen one another, but got in touch with him because he had moved back when he retired from teaching there in Colorado. He moved to Wyoming, then moved back to Colorado, gotten in touch with him said to get in touch with you, John, we met when another talks just just like we hadn't been apart. And I remember upon leaving, talking Adam say, John, I love you. And he looked at me and says, I love you too. And a great man, great relationship. And there's so much affection in my heart and appreciation for that man. The things he taught me.
 
<strong>Michael Hingson ** 14:56
So wrestling is a part of your life, I
 
</strong>Donald G. “Skip” Mondragon ** 14:58
guess. Oh my goodness. It's in my blood.
 
<strong>Michael Hingson ** 15:03
Well tell me about that a little bit.
 
</strong>Donald G. “Skip” Mondragon ** 15:05
Please. Oh, yes, I, I was miserable at sports any sport. Growing up, I didn't know how to throw I didn't know how to catch. I don't know how to kick. I didn't know how to run. I failed that tetherball. Okay. So I didn't know the skills, I wasn't taught the skills. So wrestling was the first sport that went out for an eighth grade that I thought after if you practice, I think I can be good at this. And IBM think i think i could be really good at this. That was the first time that I wasn't having to compete against boys that were a lot bigger than I was. Because I was typically the smallest kid in my class. And so I was wrestling in the 85 pound weight class in eighth grade, good lowest weight class. I was having good success. Only eighth grader on the varsity team. I didn't win a match that year. But I learned lots I gained a lot of confidence. The next year come in and the rest of the room. I'm the best wrestler in that wrestling. But I get so worked up before a match. I couldn't sleep a wink all night long. So I'd go into that match utterly exhausted mentally and physically. underperform. However, the summer afterwards, I won my first tournament I entered was a state freestyle wrestling tournament, one of the Olympic styles. When my first match, my second, my third match, win my fourth match. Now I'm wrestling for the championship. And I went after that my coach asked me, you know who this guy was you're wrestling have no idea coach. And he said that guy won this tournament last year. And that further cemented my love for this sport went on. He was a two time district champion in high schools, state runner up and honorable mention All American. So I had a lot of success. Moreso in freestyle wrestling a lot of state tournaments I won many state tournaments placed into Nash national wrestling tournaments as a high schooler and then after. After that, I've wrestled some in college and some in freestyle also. But last time it competed was in 2012 and 2013. In the veterans nationals.
 
<strong>Michael Hingson ** 17:33
How did that go?
 
</strong>Donald G. “Skip” Mondragon ** 17:35
Oh, how did that go? It went great. I had been wanting to compete again. At ba I still had that bug. Oh, I'd like to do this. The dates the training. I couldn't work that in. But I'm sitting up in the stands watching the state finals of the of the Georgia state finals with my youngest son Joey, he had completed his wrestling career had he not been ill and injured. He would have been wrestling on that stage that night. He was one of the best hunter and 12 pounders in the state of Georgia, but being ill and injured, he wasn't there wrestling that night. So we're watching this I had this wrestling magazine. I think it was USA Wrestling and I'm looking at these dates. Veterans national so it's gonna be held in conjunction with the senior nationals and I'm looking at this. Tucson, Arizona, May 5, and sixth I say Joey, she'll train with me. I'd like to compete. Well, my 18 year old son looks and he goes, Okay, Dad, you're gonna have to do everything I tell you. So Joey became my training partner, my trainer and my manager retrained hard, very hard. So this was mid February. And at first week in May, we're going out to Tucson. Those first six weeks and I was in great shape. I mean, I trained worked out like a fanatic, but those first few weeks, you know, oh my gosh, you know, I'd come home from practice. Oh, my wife and go Have you had enough old man. I think I'm gonna go soak in the tub, honey. I'd sit on the couch with ice on a shoulder or knee or elbow or sometimes all of those week. By week, my body toughen and there was the day I got up. Because I added an early morning workout in addition to my afternoon workouts, bring my weight down help a little bit with the conditioning. And my feet hit the floor. I got out to do my workout. I thought Oh, am I feeling good? I thought Joey, you better bring your A game today because your man is feeling good. So we went out to Tucson won a national championship. And we're sitting there taking this picture with the stop sign of a trophy. Now that I got here, it's big that Joey asked me Dad, was it worth it? All those hot baths, all those ice packs? And I look at him and grin. I say, Yes, it was worth. I had a blast. The next year was a national runner up. So those were the last times I competed, but I've coached I've been around the sport. My sons all wrestled my four sons, my brothers. For my four brothers. They're all younger. They all wrestled my brother in law wrestled my father in law was a college wrestler. Wrestling is in my blood. In fact, my kids call me a wrestling groupie. Because I collect wrestling cards. I get wrestling card sign, I get poster side I mug with all these wrestling greats have friends with World Champions and Olympic champions. That's my blood.
 
<strong>Michael Hingson ** 20:56
What's the difference between the Olympic style wrestling and I guess other forms like freestyle wrestling, and so on?
 
</strong>Donald G. “Skip” Mondragon ** 21:02
Okay, so freestyle and Greco Roman are the two Olympic styles. primary difference in those two styles is in Greco Roman, you can't attack the legs. That's the difference in those two. Now, the difference in our style, whether we call school boy or sometimes it's called catches catch can is you also have what we call a a Down and up position that are done differently the way that is in the scoring. To score for instance, a takedown when you take them to the mat, you have to have more control in freestyle is much faster or in in Greco you don't have to show the control, you just have to show the exposure of the back. Plus, you can get a five point move with a high flying exposure, the back or if you take a patient or a an opponent from feet to back in freestyle Aggreko, you can get four points for I said, if it's high flying five points, potentially. Whereas in freestyle, our in our style Americans out, it's two points for a takedown doesn't matter. Take them straight to the back, you could get additional points by exposing the back, if you help hold them there long enough, we'll call a nearfall. And then there's writing time. So if you're on the top position, and you control that man for a minute or longer, you're getting writing time. So there's those factors that that you have. So it's it's and the rules are, are somewhat different. So those are the basic differences in our style and the freedom and the Olympic styles.
 
<strong>Michael Hingson ** 22:41
But wrestling scoring is pretty much then absolutely objective. It's not subjective. It's not an opinion sort of thing. There are specifics,
 
</strong>Donald G. “Skip” Mondragon ** 22:51
there are specifics, but then you get into those subjective things. Yeah, it's a caution. It's a stall. It's it's this and you're saying, Are you kidding me? Or they say that's not a takedown you're going What? What do you mean, that's not a takedown? You gotta be blind not to call that thing. So there's still some subjectivity to it. Sure. There is, you know, are they miss? They miss something, the ref misses something in your thing. And you got to be blind dude, you know, that was
 
<strong>Michael Hingson ** 23:17
a tape. That's an answer. No, no, no. No, here's, here's my question. Is there ever been a time that both wrestlers go after the riff? You know, just check in?
 
</strong>Donald G. “Skip” Mondragon ** 23:29
I have never seen I have seen some, some, some come off there and give up. You know, escaping something. Yeah, you do to me, your GP and we have to say though, never leave it in the hands of the ref. Never leave it in the hands of the ref. And you you don't want to leave a match in the hands of the ref that don't let it come down to that. Wrestle your match. So there's no question.
 
<strong>Michael Hingson ** 23:55
Well, so you have wrestled a lot. You went from Canton then I guess you joined the army.
 
</strong>Donald G. “Skip” Mondragon ** 24:02
Correct? joined the army. Uh huh.
 
<strong>Michael Hingson ** 24:05
Well, if you would tell me a little bit about about that and what you did and so on.
 
</strong>Donald G. “Skip” Mondragon ** 24:10
1989 Our first duty station, Lawton, Oklahoma Fort Sill out there on this dreary day, January 3, I believe is gray, dark, you know, overcast, cold, only new to people. My sponsor and his wife. They were the only people we knew when we arrived. I had gone earlier to rent a home for us. And then we were waiting. We our household goods were arriving. Got there. We had three young children. Adam was for Christmas too. And Anjali was four months old. We get there we're moving in. getting settled. I'm in processing to the arm mean, everything's new to us. And then I start practicing as a doctor had two colleagues and internal medicine, within six months of me joining the army or if you will come in on active duty, I shouldn't say joining I had already been on inactive status in the army, going through school and training, but getting their report sale, they turn around and say, well, you're one colleague, like Keith conkel, was named. He's going to do a fellowship, infectious disease. And then my other colleague, Lee selfmade, or senior colleague in internal medicine was chief of the clinic chief of the ICU, he decided very abruptly to get out and do a nephrology fellowship, civilian fellowship, so he was getting out of the army. Now they say, well, you're now the chief of the internal medicine clinic, you're the medical officer, the chief of the intensive care unit. And guess what? You're the only internal medicine physician we're going to have for the summer. Have a good summer. Well, it was worse summer I've ever had in my life. Miserable Oh, it was horrible.
 
<strong>Michael Hingson ** 26:20
So I was so
 
</strong>Donald G. “Skip” Mondragon ** 26:21
busy there with with patients and care and responsibilities there and having to tell some patients I'm sorry, we don't have capacity for you're going to have to be seen in the civilian sector. Now, mind you, when my two new colleagues came, we had all these patients screaming back saying please, please, please, may I come back, because they knew the care we rendered was superior to what they were getting the care they were receiving in the civilian sector. But it was it was such a demanding physically and emotionally and timewise. spending enormous amounts of time at the clinic and hospital.
 
<strong>Michael Hingson ** 27:06
So what does Internal Medicine take in
 
</strong>Donald G. “Skip” Mondragon ** 27:09
internal medicine, we are specialists for adults, you think of the gamut of non surgical diseases. We take care of adults 18 to end of life. And so our training entails taking care of the common cold, a community acquired pneumonia, that you can treat as an outpatient, to taking care of a patient that's in the ICU, hooked up to life support. That's the scope of what we're trained in. So if you think of the common diseases of adults, high blood pressure, diabetes, heart disease, lung disease, arthritis, gastrointestinal problems, this is the Bailiwick of an internal medicine physician.
 
<strong>Michael Hingson ** 27:59
Our biggest exposure to that for Well, first of all, my sister in law was a critical care unit and ICU nurse for a lot of her life. And, and then retired. But anyway, in 2014, my wife contracted double pneumonia, and ARDS, ARDS, oh my gosh. And she ended up in the hospital on a ventilator. And what they were trying to constantly do is to force air into her lungs to try to push out some of the pneumonia. They actually had to use and you'll appreciate this, a peeps level of 39 just to get air into her lungs. They were so stiff. Yeah, they were so stiff. And no one at the hospital had ever seen any situation where they had to use so much air pressure to get air into her lungs to start to move things around and get rid of the pneumonia. Everyone came from around the hospital just to see the gauges.
 
</strong>Donald G. “Skip” Mondragon ** 29:02
And your they probably told you this risks injuring her lungs because the pressures are so high. But without the weather, we're not going to be able to oxygenate her.
 
<strong>Michael Hingson ** 29:15
Right. And what they said basically was that if she didn't have pneumonia, her lungs would have exploded with that kind of pressure. Exactly. Because what the average individual when you're inhaling is a peeps level of like between two and five. So 39 was incredibly high.
 
</strong>Donald G. “Skip” Mondragon ** 29:33
Oh, yes, absolutely. But she's glad she recovered.
 
<strong>Michael Hingson ** 29:37
She did. We're we're glad about that. She was in the hospital for a month and and she was in an induced coma using propofol and when my gosh when she came out of all that I asked her she dreamed about seeing thriller and bad and all that. I was mean. But but no she ordeal, wow. Well, and that's what eventually caused us to move down here to Southern California to be closer to relatives. But I really appreciated what the doctors did for her. And we're, we're very grateful and fully understand a lot of what goes on with internal medicine and she has a good doctor now that we work with, well, who I both work with, and so on. You're very pleased with that. But you say you're in charge of Internal Medicine. And how long did that last at your first station,
 
</strong>Donald G. “Skip” Mondragon ** 30:39
first duty station, we arrived in 89. We were there till 92 till summer of 92. So arrived in January 89. I graduated off cycle. And Canton, arrived in, left in summer of 92 went to Walter Reed Army Medical Center. But while I was at Fort Sill was first time I deployed to Operation Desert Shield Desert Storm, my first deployment and it was found out just days, like the week before, that my wife was expecting our fourth child or son Jonathan got home in time, for 11 days before his birth. Thank you, Lord. But that was my first deployment. And that was harrowing in that we were the first major medical group in theater, 47 filled hospital. And we knew that Saddam had chemical weapons, and that is Scud missiles could reach where we were at in Bahrain. So it was it was some harrowing times with that, getting our hospital set up. And knowing that we were well within range of Scud missiles, the alarms that go off and we'd be throwing on our protective gear we call our MOPP gear, our masks and our other other protective gear and these outrageous high temperatures. You know, within a couple of minutes, you were just drenched with sweat pouring off of you. In those those heat in that heat until you'd hear their alarms go off again and all clear. Thankfully, we never were bombed with the Scud. But we were well within the range. And we knew we had used chemical weapons, and we knew they certainly were in this arsenal. So we that was my first deployment. And then Walter Reed where I did a fellowship two years there in Washington, DC, and then we are off to Brooke Army Medical Center. And that was San Antonio, one of my favorite cities, that Fort Sam Houston. And we we were there for four years. And on the heels of that, I was deployed to Haiti for seven months, the last months that we live there, so I've gone I'm just redeploying returning home. And we're in the process of moving. Now we're moving to Fort Hood, Texas. There we spent, actually eight years at Fort Bragg. And there I was, again, chief of the Department of Medicine at Fort Hood, had amazing staff, great people that I worked with wonderful patients everywhere I went this wonderful patients to take care of. And then I was deployed during that time to Operation Iraqi Freedom was, Oh, if one Operation Iraqi Freedom one 2003 2004, stationed up in Missoula, treating caring primarily for the 100 and first Airborne Division aerosols. Major General David Petraeus was a division commander at that time, I got to work closely. My last few months, I was the officer in charge of the hospital, 21st combat support hospital and got to work closely interact with John Petraeus and his staff. Amazing man, amazing staff. incredible experience. Then from there after fort Fort Hood, we went back to Fort Sill, which was an interesting experience because then I was the deputy commander of Clinical Services, the Chief Medical Officer of the hospital. So first time I was there, I was a newly minted captain, new to the army, you know, expect you to know much about the army. Now I go to back to Fort Sill, I'm in the command suite on the Chief Medical Officer of the hospital now as a colonel, they expect you to know air everything. So it was it was interesting. Now, one of the first few days I was there, they give me a tour around to various places and the record group and we're talking and the the records lady, one of the ladies talking to us, telling us about different things and that she She says, You remind me of you remind me of Dr. Longer God, Dr. Monder. God, she had been there the first time I had been there, because we'd have to go down and review our charts and sign our charts on a regular basis. It was, it was amazing. But just some great people that I got to work with over the years, and that our last duty station was in Augusta, Georgia, at the Eisenhower Army Medical Center, where I was again, Chief of Department of Medicine, worked with great people helped train some amazing residents and medical students, PA students.
 
<strong>Donald G. “Skip” Mondragon ** 35:39
Just some great experiences. And while I was at Eisenhower Army Medical Center, I deployed for the last time to Iraq for another year 2010 to 2011.
 
</strong>Michael Hingson ** 35:50
How did all of the deployments and I guess you're 26 years in the military in general, but especially your deployments? How did all of that affect you in your life in your family,
 
<strong>Donald G. “Skip” Mondragon ** 36:02
it gives you a much greater appreciation. Well, a few ways. Certainly a much bigger appreciation for your your family and your time with your family, I lost over three and a half years, 37 months out of the life of my family. And you don't get that time back. No, you don't get that back. So all major these major events that go on your life, seeing things with your children happening. There are no do overs with that that's time last. So you get a better appreciation for that, you also get a better appreciation for the freedoms, the opportunities we have in this nation, when you go to some of those countries realize, you see what poverty can be like, you see how certain citizens are treated, you see women who are treated like cattle, in some cases like property, that the lack of rights, you see these people who want to be able to vote, that it's not just a rigged election, but they actually have a say, in their country's democratic process. The appreciation, and one of the things that was so poignant to Michael was the fact that these so many people, every place I've been whether that's on a mission trip to Guatemala, whether that's in Iraq, whether that was in Bahrain and other places that have been there, how many people would come and say My dream is to go to the US and become a US citizen, I heard that over and over and over again. And when I would get back home, I would feel like kissing the ground. Because I realized, by virtue of being born American, the privileges, the opportunities that I have, are so different than so many people around the world. So gave me appreciation for that. But being deployed, you get to see Army Medicine, practiced in the in the field, because Army Medicine is world class medicine, but you get to see it in the field practice again, in a world class way. It's, it's really mind boggling. Some of the things that we do in a field setting in a combat zone, taking care of soldiers, taking care of other service members, the things that we do, literally world class, not just back in brick and mortar facilities. But they're in the field. Unbelievable. And again, working with great colleagues, amazing staff that I had there, the 21st cache and other places that I've worked. So that appreciation and that idea that you're working for a cause so much greater than yourself, that brotherhood that you have. Now, when you've deployed with people and you've been in combat zone with people, let me tell you, you build some strong bonds.
 
</strong>Michael Hingson ** 39:15
And it's all about really putting into practice what most of us really can only think about is theory because unless we've been subjected to it and need medical help, or have been involved in the situations like you, it's it's not the same. We're not connected to it. And it's so important, it seems to me to help people understand that connection and the values that you're exactly what you're talking about.
 
<strong>Donald G. “Skip” Mondragon ** 39:46
Yes, yes. You were asking about the impact on my family. Well think about that. My first time employee My wife has three young children. Adam was six Chris was four. Anjali It was too, and she's expecting our fourth. We're deploying to this war zone that's very uncertain knowing he's got Scud missiles, he's got chemical weapon arsenal, that he's used this. And you're going into this very uncertain war zone. Not knowing when you're coming back home, or even if you're coming back home, all of this uncertainty. The night they announced that, okay, the war had started, that that officially had kicked, kicked off there, that hostilities it started, it was announced on TV. And the kids were at a swimming lesson at the pool, I believe. And somebody came running through some young soldier or something,
 
</strong>Michael Hingson ** 40:59
the war started, the
 
<strong>Donald G. “Skip” Mondragon ** 41:00
war has started. And the children all started bawling. And so Sherry's trying to gather them up and she's thinking, What are you doing, you know, trying to gather up the the kids and get them home. But she didn't allow them to listen to any reports do anything. Thankfully, we didn't have a TV at that time by choice. We didn't have a TV for many years. But she didn't allow him to listen to any reports, because she didn't want them to hear these things. But you can think about the uncertainty, you think about missing the events, you think about a spouse having to manage everything at home, taking care of the family, taking care of all the other things there that are involved in managing a household. That's what's left with that, that spouse and then them carrying on without you. So adjusting without you. And then as those children are a different ages, again, all of that, your spouse taking care of that. And your family, adjusting without you. Now if people don't realize they see these idyllic, idyllic reunions, oh, it's great look at they're coming home, and they're hugging and kissing and crying and looking at how wonderful that is. Well, yes, it is wonderful. It's magnificent. You can't believe the elation and the relief. But there's a short little honeymoon phase, if you will. But then the real work begins reintegrating into your family, finding that new normal, how do I fit back into this, they've done with it. They've been without me for several months, or even up to a year. My kids have changed. I've changed Sherry's changed, our family has changed. So how now do we find that normal? And I think that's what a lot of people don't understand that there is that work that needs to be done. And there's a lot of work that needs to be done after it. service members returned home from a deployment, that it's not easy. And it takes its toll. And I don't think that people realize the sacrifice when service members been gone. for months and months at a time years at a time, the sacrifice of that service member the sacrifice of their fam, with every promotion, every award that I received, I used to tell people, my wife, and my kids deserve this a lot more than I do.
 
</strong>Michael Hingson ** 43:50
And another thing that comes to mind in thinking about this back in the time of Desert Storm, and so on and maybe up into Iraqi Freedom, I would think actually is how were you able to communicate with home.
 
<strong>Donald G. “Skip” Mondragon ** 44:07
Oh, with your family. And in Desert Storm is primarily snail mail. We did have the occasional call that we can make. Now, as the theater matured and they moved us out of living in tents. We got to move into hardened structure in there. I could make a regular phone call when we got to if there we could, I could send e mail and that became snail mail. And e mail were the primary ways that we connected. The last time I was in Iraq 2010 and 2011. Again, it was email but I could also I had a car that I could charge minutes to that I can Make through an international calling system that I can also place telephone calls. But the primary way became again, snail mail and email to communicate with my family. Today, is
 
</strong>Michael Hingson ** 45:13
there additional kinds of ways of communicating like zoom or Skype? Yeah.
 
<strong>Donald G. “Skip” Mondragon ** 45:18
Oh, yes. Oh, yes. Now you're right. They can do face to face zoom. FaceTime there they have, they have their cell phone. So if they're not restricted from using their cell phones, and can even get the international plan and call, we weren't able to do those kinds of things. Yeah. There. Now we did have one thing when I was in Haiti, where it could go into a room. And you could do a as via satellite, it was on a monitor that I could speak to, and they were in this special room there that it was big monitor. But it was a very limited time. And that when that time ended, boom, the screen would just freeze. And the first time it ended like that the kids action starts, started crying because I'm in mid sentence saying something, and I freeze on the screen. And the kids didn't understand what was going on. Yeah. And they was so abrupt that Sherry told me later, can start crying when that happened,
 
</strong>Michael Hingson ** 46:25
cuz they didn't know they didn't know whether suddenly a bomb dropped or what?
 
<strong>Donald G. “Skip” Mondragon ** 46:29
Right, right. Yes. It's shocking to them.
 
</strong>Michael Hingson ** 46:33
Well, all of this obviously takes a toll on anyone who's subjected to it or who gets to do it. And I guess the other side of it is it's an honorable and a wonderful thing to be able to go off and serve people and, and help make the world a better place. But it eventually led to a depression for you, right?
 
<strong>Donald G. “Skip” Mondragon ** 46:55
Yes, yes. I ended up with major depression. And it culminated on April 17 2014, where I was curled up in a fetal position under the desk in my office. They're laying on that musty carpet. I had gone to work as I normally did, like, get to my office that day early, as was my custom. Nobody else on the whole floor. I locked my office turned on the lights, step inside. And everything just came crashing down on me. I was beat up, beaten down and broken. Should behind me lock the door, turned off the lights, close the blinds. And I crawled under that desk. And then for four hours. I'm asking myself skip, what are you doing? Skip? Why are you here? What happened? You're a tough guy. You're a colonel. You've been in combat zones for over 18 months. Your National Wrestling Champion, you're a tough guy. What happened? Then very slowly, looking at that, and scenes and memories colliding, looking at things, promise, difficulties, and I began to put the pieces together. And finally began to understand the symptoms I was having the past nine months, insomnia, impaired cognition is progressively moving these negative thoughts it just pounded the day and night. You're a fake. You don't deserve to be a colonel, you let your family down. You left the army down, who's gonna want a higher loss of confidence in decision, loss of passion and things that I normally have no interest in resting. Joy, no joy in my life. It's like walking through life in black and white. My body old injuries. Overuse injuries, the osteoarthritis body just a make it even worse. My libido my sex drive was in the toilet. Now you talk about kicking the guy when he's down. And I finally began was able to put those pieces together after four hours. Now I was finally able to understand, said scale. You're depressed? Go get help. And I crawled out from under that desk with a flicker of hope. And later that afternoon, I've seen a clinical psychologist to confirm the diagnosis of major depression.
 
</strong>Michael Hingson ** 49:25
How come it took so long for you to get to that point? Do you think
 
<strong>Donald G. “Skip” Mondragon ** 49:30
it was my tough guy mentality? This idea that you just keep pushing through that tough guy identity is like a double edged sword. That tough guys just keep pushing through. There was a lot of things colonel, combat that physician wrestler. So I took on this tough guy persona. And we even have a term for it in wrestling. We call it gutting it out. No matter how hard your lungs and what your lungs burn how much your muscles say, no matter how hard this is, you're just going to keep pushing and pushing. So that was my, that was my modus operandi. That's what I how I operated in my life. You just keep pushing hard and hard and pushing through these difficulties. With it, I couldn't see step back far enough to see what was going on. I knew it felt horrible. I couldn't sleep. I felt badly. I didn't want to be around people. I was withdrawn. But I couldn't step back even as a physician, and put these together to say, Oh, I'm depressed. It's just Oh, keep pushing. And the harder I push, the worse I got. So it was that blindness from that tough guy identity. That there probably some denial going on perhaps. But even as I look back retrospectively, that tough guy mentality just didn't help me. Allow me to see that until it got so crucial where I was just totally depleted. Ended up under that desk.
 
</strong>Michael Hingson ** 51:11
So how would you define being a tough guy today, as opposed to what you what you thought back then?
 
<strong>Donald G. “Skip” Mondragon ** 51:20
Yes, yes. Well, there are two sides to a tough guy, Michael, I see a tough guy. Certainly one aspect of the tough guy as that provider protector, that decisive individual, that decisive man that can do things that need to be done now, and can make those tough decisions, no matter what. That's one aspect of so yeah, but that other aspect to hit balances is. So we think of that one tough guy, you might say that's your impart your rugged, individualistic guy that you see that module, tough guy, that the screen portrays at least aspects of that. But then you see this other aspect of that tough guy, this is the individual that has, can be in touch with his emotions, can understand and able to dig there into that and say, Oh, I'm feeling sad. You know, what, somebody what you just said, really hurt. That's, I'm disappointed with that. I'm able to shed tears open, I'm able to show that tenderness that love very openly, but to balance it between the two sides appropriately. That's what I see as a true tough guy. It's not just the one or the other. It's that blend of both that we need in our lives to make us a tough guy. And if you have only one or the other, you're you're not a tough guy. You only have the tenderness and the warmth, and the gentleness and the ability to share your emotions. Well guess what? You're going to be a tough time you're going to run over people can take advantage of they're not going to be much of a protector for those you need to protect. But if you only have that other side of you. You're very limited. You're not going to be able to function in the full array of what we're meant to function in as men or women. Nor women. Absolutely. It's not just restricted to one sex. Absolutely. You're right, Michael.
 
</strong>Michael Hingson ** 53:51
So you wrote a book wrestling? Depression is not for tough guys. Right? Not for wimps. Yeah, not for wimps. I'm sorry. Wrestling. Depression is pretty tough guys. Wrestling depression is not for wimps. Tell us about that and how it affected you and your family writing that?
 
<strong>Donald G. “Skip” Mondragon ** 54:11
Well, that book, the genesis of that book came about about six weeks into my recovery, but still struggling. And throughout the time that I was sinking down deeper and deeper into the depression and the first several weeks in my recovery. My prayers had been lowered lower, please, please deliver me from this darkness. But six weeks into my recovery. My youngest brother Chris calls me he had been at a Bible study with Franklin Graham, son of Billy Graham. In Franklin talked about the suffering of Christ. And the gist of what was if Christ suffered so brutally upon that cross why as Western Christians do we think we should be immune from suffering. And over the next two days, the birth that kept coming to my mind was from Philippians. To 13 Paul writes, oh, that I know him, and the power of his resurrection and the fellowship of His sufferings. I knew that verse I knew well, I'd prayed that verse hundreds of times in my walk with Christ, but in the midst of my suffering, I wanted deliverance. But over two days, my prayer shifted from Lord, please, please deliver me, the Lord. What would you have me learn? And how might I use it to serve others. And at that point, I knew I was going to have to share my story. I didn't know how, when but I knew I must share my story. So I began to note what lessons I had learned and what lessons I was learning with the intent of sharing those first time I got to do that was at a officer Professional Development Day, there at the hospital at Eisenhower Medical Center, our session, the morning, our session, the afternoon, and the hospital auditorium. And that became the genesis for my book, I want a writing contest in 2015, your have to retire from the army. And with that came a contract to have my book published. And then it was the process of going through the whole process of writing the book, editing the book, selecting the book, cover, all the things go into book, writing, that book was life transformed. It was transformational to me. And so I learned so many things about myself writing this book.
 
</strong>Michael Hingson ** 56:41
Did you have fun writing it,
 
<strong>Donald G. “Skip” Mondragon ** 56:43
I had fun at times. Other times, it was a grind, almost chickened out at the point where we had everything finished. It was ready to go to the publishers and I was I was I was on the cliffs, so to speak. i The book midwife as we called her, the lady is working with Carrie to read love the love with the lady with the company, their Confucian publishing is now called used to be transformational books. I called her and I said, Carrie, I don't know. I think I need to scrap this whole book. I think I need to start over. I can write a much better book. And she goes, No skip. This book is ready. We need to get it birth, we need to extend it to the publisher. And I'm thinking oh, no, no, no, I, I just can in Nice, I need to rewrite this whole thing. I can do a bunch better. This after working. You know, we've been working on this thing for two and a half years getting this thing ready. And I prayed about I'm talking about and then later I called her back in a day and a half and say, okay, Sherry talked me off the cliff. We're gonna send this book forward. But with that, learn things about yourself, going through that access some memories that I hadn't thought about, and some things, some promise that occurred that affected me in profound ways that I didn't realize how much of an impact that had on my life, and for how long that have an impact on my life. Case in point. I lost the state wrestling championship as a senior in high school by two seconds of writing time. Meaning my opponent, Matt Martinez, from greedy West High School knew Matt. There. He beat me by controlling me when he's on the top position for two seconds. He had two seconds more writing time controlling me on that map that I escaped from him three seconds earlier, you wouldn't have any writing time. And we had gotten into overtime. And I believe I would have beat Matt in overtime because nobody, nobody could match my conditioning. But it didn't get to them. So I really that that match. That was probably 10s of 1000s. But what it did is it it really devastated my confidence. And that carried on into my first couple years of college, the College wrestling. Just a lot of things about me. And what I didn't realize it took three and a half years. No, actually five, five years 73 It was 78 and spring of 78 when I was finally healing from that, regaining my mojo. And I didn't realize that until I was writing this book, that profound impact that loss had and the RIP holes, the effects that went on for those successive years there, the profundity of that. And there were other things that I came to light. So there'd be times I'd be laughing. There'd be times I'd be crying. There'd be times I'd be like, Whoa, wow. So it was an amazing experience.
 
</strong>Michael Hingson ** 1:00:23
So what are some tips that you would give to anyone dealing with depression today?
 
<strong>Donald G. “Skip” Mondragon ** 1:00:29
Yep. Thank you for asking that. Michael, first and foremost, men, or anybody if you're struggling, don't struggle. One more day in silence, please, please, please go get help to remember, you're never, never, never alone. Three, keep your head up. And wrestling, we talk about this, keep your head up, instill this in our young wrestlers. Why because if they're on their feet, and they drop their head, and get taken down to the mat, if they're down on the mat, the opponent's on top of them and drop their head, they can turn over and pin. But that's also figurative, and emotional, keep your head up. Keep your head up. And I needed people speaking into my life, like my wife, my family, my friends, my therapist, others speaking into my life, it's a skip, keep your head up. Psalm three, three says the Lord is our glory, and the lifter of our heads. So I tell people, you're never ever, ever alone. third, or fourth, I would say attend to the basics, sleep, healthy nutrition. And some regular activity. Those basics are the basics for good reason. And I call them the big three. And probably the most important of all of those, if you're having dysregulation of your sleep is get your sleep back under control. The last few that I'm sorry, go ahead. And then the last few that I would say is make sure you've got a battle buddy. Make sure you have somebody that you can turn to somebody that you can confide in somebody that, you know, would just listen and walk this journey with you and a prescription. And there's many other things that I talked about in my book, but a prescription that I have left with 1000s and 1000s of patients. I've written this on prescription pads. And I've shared this with patients and I say this medication has no bad side effects. This medication has no drug to drug interactions, and you cannot overdose on this medication. So I want you to take this medication liberally each and every day. Proverbs 1722 says A merry heart doeth good, like a medicine. broken spirit. Drive up the boats. When I was depressed, I had a broken spirit. So lack is good nets. So I say each and every day, laugh and laugh hard to find something that you can laugh about. It's goodness.
 
</strong>Michael Hingson ** 1:03:40
Oh, whenever I want to laugh, all I have to say is I wanted to be a doctor but I didn't have any patients. See?
 
<strong>Donald G. “Skip” Mondragon ** 1:03:55
Oh, that's great.
 
</strong>Donald G. “Skip” Mondragon ** 1:03:59
Well, I tell people, in retrospect, I say, gee, if I had only been my own doctor, I would have diagnosed myself sooner. See, well wait, I am a doctor.
 
<strong>Michael Hingson ** 1:04:15
Or you know what the doctor said Is he sewed himself up Suit yourself. Yeah. I got that from an old inner sanctum radio show. But anyway. Last thing, because we've been going a while and just to at least mention it. You have been a TD X speaker.
 
</strong>Donald G. “Skip” Mondragon ** 1:04:33
Yes, sir. I was a TEDx speaker. Indeed.
 
<strong>Michael Hingson ** 1:04:36
I got it that went well. Oh,
 
</strong>Donald G. “Skip” Mondragon ** 1:04:39
it was amazing. Was a TEDx speaker in Vancouver, in December of 2021. My talk is entitled tough guys are an endangered species. And standing up there on the TEDx phase and stage was a common addition of almost nine months of preparation, our mentor, Roger killin tremendous in helping prepare, myself and some colleagues for this, with the help of his sidekick, Dorthea Hendrik, just lovely, lovely people. But to stand on that stage, and deliver my talk, which is about 12 and a half minutes, started off in about six and a half 17 minutes, get cutting down, cutting it down, cutting it down, but stand there and deliver this message directed to tough guys talking about emotions, and the inability that men often have an accessing our emotions because of the way we've been conditioned, the way we've been raised the expectations placed on us. In fact, there's a medical term that was coined, that's masculine, Alexei timea, which means he leaves without words, and how that then sets men up, that I don't, I'm okay, I don't need help. I don't need to share my feelings and we lose contact with our feelings. Men don't seek medical care as often as women in general, much less when they're struggling with mental health issues, that denial, that tough guy, and now they seek it in maladaptive behaviors. I talked about that. But the ultimate behavior becoming suicide,
 
<strong>Michael Hingson ** 1:06:39
which is why you have given us a new and much better definition of tough guy. Yes, sir. In the end, it is very clear that wrestling depression is not for wimps. So I get it right that time. There you go. Well, I want to thank you for being here with us on unstoppable mindset. Clearly, you have an unstoppable mindset. And I hope people get inspired by it. And inspired by all the things you've had to say if they'd like to reach out to you. How might they do that?
 
</strong>Donald G. “Skip” Mondragon ** 1:07:14
The easiest way for them to reach out Michael is go to my website. w w w dot transform, tough <a href="http://guys.com" rel="nofollow">guys.com</a> W, W W dot transform Tough <a href="http://guys.com" rel="nofollow">guys.com</a>. And there, you could send me a message.
 
<strong>Michael Hingson ** 1:07:35
Send you a message looking at your book. Are you looking at writing any more books?
 
</strong>Donald G. “Skip” Mondragon ** 1:07:39
Yes, sir. I am looking to write another book. And still in the making. But I think the next book, maybe wrestling movies is not for wimps.
 
<strong>Michael Hingson ** 1:07:53
There you go. Well, we want to hear about that when it comes out. And so you have to come back and we can talk more about it.
 
</strong>Donald G. “Skip” Mondragon ** 1:07:59
Yes, sir. Well, thank
 
<strong>Michael Hingson ** 1:08:01
you again, skip for being with us on unstoppable mindset. I appreciate it. I appreciate you. And it's easy to say you inspire me and and all that. But I seriously mean it. I think you've offered a lot of good knowledge and good sound advice that people should listen to. And I hope that all of you out there, appreciate this as well. And that you will reach out to www dot transform, tough <a href="http://guys.com" rel="nofollow">guys.com</a> and reach out to skip. Also, of course, we'd love to hear from you feel free to email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to www dot <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a> or wherever you're listening to us. Please give us a five star rating. We appreciate it. We want to hear what you think about the podcast. If you've got suggestions of people who should be on and skip Same to you if you know of anyone else that we ought to have on the podcast would appreciate your, your help in finding more people and more insights that we all can appreciate. So again, thank you for you for being on the podcast with us
 
</strong>Donald G. “Skip” Mondragon ** 1:09:08
there. My pleasure, Mike. Thank you.
 
<strong>Michael Hingson ** 1:09:10
Pleasure is mine.
 
</strong>Michael Hingson ** 1:09:16
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Transformed Tough Guy with Donald G. “Skip” Mondragon</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/de5709ef-ef9d-4f39-b169-d4136885b389.mp3?source=rss&amp;ext=asset.mp3" length="50439348" type="audio/mpeg" />
<itunes:episode>72</itunes:episode>
</item>
<item><title>Episode 71 – Unstoppable Academic and Disability Counselor with Lisa Yates</title>
<guid isPermaLink="false">https://pinecast.com/guid/b35533fe-ec7d-4980-aa99-4fefee9dc3eb</guid>
<pubDate>Tue, 01 Nov 2022 11:00:41 -0000</pubDate>

<itunes:duration>01:10:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/62659f94-b4a1-4624-a2df-5b76e993dfbc/UM071-Lisa_Yates-Coverart.jpg" />
<description><![CDATA[<p>Lisa Yates, who currently works at Mt. San Jacinto College, enhances the lives of all persons she encounters through her work as a disability counselor/disability specialist. Listen to this episode so Lisa can tell you more about her job and how she is helping to educate everyone about improving perspectives concerning what the concept of “disability” is all about.
 
Lisa went back to school after more than 25 years of being a mom and starting a family. She is currently working on her Ph.D. dissertation through the Notre Dame of Maryland University.
 
As you will hear, Lisa and I had a lively and relevant discussion about persons with disabilities. Discussions like ours in this episode are, I think, one of the best ways that we all can grow to understand that persons with disabilities are far from being “disabled”.
 
I look forward to receiving your comments and thoughts about my conversation with Lisa. Also, as always, should you know of anyone who you feel would be a good guest on Unstoppable Mindset, please reach out. Of course, that includes you as a possible guest.
 
<strong>About the Guest:</strong>
Lisa M. Yates
Mt. San Jacinto College: Disability Support Counselor/Learning Specialist
Notre Dame of Maryland University: Doctoral Candidate
2021 Nancy Kreiter Student Research Day Award recipient (Notre Dame of Maryland University)
Lisa currently serves students with dis/abilities as an academic and dis/ability counselor at Mt. San Jacinto College in Southern California. Lisa has previously worked in 5 community colleges, as a Learning Disabilities Specialist, Student Success Counselor, Veterans Counselor, Job Development Counselor, and Autism Specialist. In each position, Lisa has been committed to treating dis/ability as a diversity and equity issue. Lisa earned her Masters Degree in Special Education from California State University, Fullerton, and her Learning Disabilities Specialist certification from Sacramento State University. Lisa is currently in the dissertation phase of Notre Dame of Maryland University’s Ph.D. program in Higher Educational Leadership for Changing Populations. Her dissertation research focuses on utilizing experiential learning to explore dis/ability perceptions in non-dis/abled college stakeholders.
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet unexpected as always fun. Hi, I'm Michael Hingson, your host welcome from wherever you may happen to be. We're glad you're with us and really appreciate you joining us. Lisa Yates is our guest today. And she I could say a lot about you Lisa Yates. Lisa loves the Academy Awards. In fact, we were just listening to a little segment from the 1943 Academy Awards presented in 1944 were Casablanca one for Best Picture that year, one of my favorite movies. But anyway, Lisa has worked at a number of colleges has been very much involved in diversity, inclusion and disabilities and a variety of things like that. We're gonna get into all of that during the course of the next hour. So Lisa, welcome to unstoppable mindset. How are you?
 
<strong>Lisa Yates ** 02:13
Thank you very much for You're welcome. I'm, you know, I'm excited. I'm nervous. I'm overwhelmed by life right now. So I'm excited, though, have this conversation.
 
</strong>Michael Hingson ** 02:29
So what's overwhelming you today?
 
<strong>Lisa Yates ** 02:33
Well, I'm in the what is the experiment phase of my dissertation, in focus on Disability Studies in Higher Education. And I'm collecting participants. And so I'm hoping to get enough and all of the stress that's involved in that. My adviser told me today that this is the fun part. And I said, Are we having fun yet, because I'm not quite having fun. But I think once I get my participants and actually start the, the experiment, it will probably be very fun. And I the Supreme Court decision that came down today and the one yesterday have overwhelmed me as far as concerns about the future of the country. And, and and actually, I'm concerned about what might happen with disability rights in America because the argument that they used for overturning Roe v Wade, was that it was not in keeping with the history and tradition of the interpretation of the Constitution for this country. And, you know, ugly laws were in keeping with the history and tradition of this country. And ugly laws stated that people with disabilities could not be seen in public and yeah, so I'm concerned on a lot of other was
 
</strong>Michael Hingson ** 03:57
also the decision on what was it Tuesday regarding religious freedom and the rights of religious organizations and so on and how is that going to affect the ADEA
 
<strong>Lisa Yates ** 04:10
right, and the gun the gun ruling for New York City after such a horrible shooting and involved in Buffalo that you know, I I just I am concerned about people having guns on their person that are not able that people other people don't know that they have them and I just feel like the country right now is so anxious and stressed and frustrated and polarized and how will carrying guns concealed weapons help that situation? I just I don't know what's happening. I'm just saw an
 
</strong>Michael Hingson ** 04:53
interview this morning with the mayor of New York and Mr. Adams was was talking about that very thing. He said that this is going to make law enforcement a lot more difficult to do. Certainly the concept of Roe v. Wade, and overturning a precedent that had been in place 50 years, especially when some of the Supreme Court justices as they were being considered, during the last administration said, we're not going to overturn precedent. Well, they just did. So that's right. They did. Well, Tony, will tell me a little bit about you in terms of, obviously, you were very much involved in disabilities and so on. I'd love to know more about how you got involved in that and kind of what your early life was about.
 
<strong>Lisa Yates ** 05:41
Okay, well, how far back should I go?
 
</strong>Michael Hingson ** 05:44
Oh, as far as you want a long time ago, in a galaxy far, far away. Yeah.
 
<strong>Lisa Yates ** 05:49
Oh, Star Wars reference like it? Well, I, I have done presentations before where I've shared with people that when I was growing up, we never, ever saw people with any kind of disability. We call them handicaps back then I call them predicaments now, but we never saw people because they weren't allowed in restaurants. And they weren't allowed in public places. And they didn't go to our schools. And so that was my upbringing, and exposure with disability. If I did see somebody, it was maybe a disabled veteran who was kind of on the corner with a brown bag and a bottle, you know, because there was just nothing that they could do, or places they could go. I fast forward, had four children was a stay at home mom for 25 years, I had gotten my bachelor's degree in liberal studies like 100 years ago, and then stayed home after I got my bachelor's degree for 25 years. And when it was time to go back to school, I was planning on pursuing a speech. Well, it wasn't time to go back to school, we were about to lose our house in the housing market, fiasco that was 2008. And I couldn't get a job, even though I had a bachelor's degree. And so I decided to go back to school and get a certificate in speech language pathology, where I would work with a speech language pathologist supporting students with autism or speech difficulties. And the the, my professor found that I had a bachelor's degree and she said, Why don't you get a master's in speech language pathology instead of being an assistant? And so I got a scholarship that was actually for women returning to school after an absence, who had a hardship in Riverside County.
 
</strong>Michael Hingson ** 07:51
It was that specific why is that specific or what? Yeah,
 
<strong>Lisa Yates ** 07:55
so I went to Cal State Fullerton based on that scholarship to pursue a master's in speech language pathology. While doing that, I found out that they had 300 applicants a year and they took 28. And that there was a really good chance that I wouldn't get accepted. Even if I had straight A's, which I almost did. One teacher gave me a B plus, I've never forgiven that teacher. But I know I know. And her reason was just ridiculous. But I won't go into that. And so I was concerned that I might not be one of those people picked. I started exploring a master's in special education instead found out that I could, I was guaranteed a spot in that program, got into that knew that I didn't really want to teach kids in K through 12 found out that there was a learning disability certificate program through another University, Sacramento State, and that if I did that I could work in a community college as a learning disability specialist. So while I was completing my Master's at Cal State Fullerton, I did this one year program at Sacramento State on learning disability certification for adults. Did that worked five colleges over the next I don't know, four years, part time got a full time position as a veteran's counselor at Chaffey College, which is a community college in Southern California. And then from there, I got a disability counseling position tenure track at the college that I'm now working in, in Southern California as well. And so I've also worked as an autism specialist at another college, a student success counselor at another college learning disability specialists and, and I've brought all of that into what I do now, which is, I think, serving students with disabilities like the whole person, not just managing or providing accommodations, to help them learn based on on whatever that specific challenges I like to, I really like to help the whole person and support the whole person. So that's what I do.
 
</strong>Michael Hingson ** 10:09
You have certainly been a very busy individual, academically and so on. Yeah,
 
<strong>Lisa Yates ** 10:15
I like learning. Even when I was a stay at home mom, I was very much into my girls. I have four daughters, their education, and just always trying to learn more about how to be a good mom, because there's no manual for that.
 
</strong>Michael Hingson ** 10:30
I mean, I don't do that. They don't give out meals for those.
 
<strong>Lisa Yates ** 10:33
Now, so I'm just trying to learn stuff about and active in the community and trying to figure out how to do things in the community. I've just always been a learner. Yeah, well,
 
</strong>Michael Hingson ** 10:43
So how old are the girls?
 
<strong>Lisa Yates ** 10:46
My youngest is 25.
 
</strong>Michael Hingson ** 10:49
I thought we were. Yeah, it was ages. Oh, yeah.
 
<strong>Lisa Yates ** 10:53
That's why I can do all I'm doing now. Because my girls are gone. My next one is 29. My next one is 32. I think. And then the next one is turning 40. This year, and I have two adorable, well behaved, very intelligent grandchildren.
 
</strong>Michael Hingson ** 11:13
Is that Is there a husband on the scene as well? Yes. Just just checking one out. Have you had the talk with all the daughters saying, now that you're grown up? Of course, you need to recognize that your job is to support mom and dad in the manner they want to become accustomed to?
 
<strong>Lisa Yates ** 11:33
No, in that one. Yeah. No, in fact, it's more like they're having conversations with me about like, are you gonna have you know, be okay, if you have like a stroke one day or?
 
</strong>Michael Hingson ** 11:46
It's pretty negative.
 
<strong>Lisa Yates ** 11:47
No, they don't they don't say those words. But, you know, wanting to make sure that we have a good retirement plan. And we have a will and yeah, they're there. Yeah, it's
 
</strong>Michael Hingson ** 11:59
just tell them that they're welcome to contribute to the retirement plan. You know, you accept contributions.
 
<strong>Lisa Yates ** 12:05
I will I will make sure that I left. Yeah.
 
</strong>Michael Hingson ** 12:08
So let's talk about disabilities in in education and so on you I gather don't have what would be classified as a disability.
 
<strong>Lisa Yates ** 12:18
I do actually I have a permanent so my, you know, there's a lot of disability language out there are people do it differently diversely, abled, uniquely abled. I view it as human predicament. And I got that from Tom Shakespeare who's a disability scholar. Because he people predicaments are common to humankind, right. It's just that when it comes to body or mind predicaments, there's that stigma that's attached to them. So my particular body predicament is Fibromyalgia which is a chronic pain and fatigue kind of predicament. But it also presents with mind predicaments, because it causes foggy thinking, I have chronic insomnia, which causes me to have slow thought processes sometimes. Which is kind of ironic, because I love learning. And I get really frustrated when I don't get things really fast, like I think I should. But I just tell myself what I tell my students that speed doesn't mean smart. You know, it's okay to take time to process information. So
 
</strong>Michael Hingson ** 13:35
forgive me this is interesting way to put it. The problem with the English language, and I think with languages in general is that words tend to change in meanings and are morphed by people in a variety of ways. For example, diversity. Diversity doesn't generally include anyone who is classified as having a disability when we talk about Hollywood, and we talk about so many places, and we hear discussions about diversity. It's all about race, gender, the sex or sexual orientation and so on. And if disabilities are mentioned at all, it's kind of an afterthought. Yes, definitely an afterthought. And that's unfortunate and predicaments is interesting. I would submit and I've said it here before that there is not one single person on the earth who doesn't have a particular disability or what we'll call predicament. And I think that all of you have a predicament that blind people don't have, which is your light dependent. You don't do well when there's not light around. If we use the Americans with Disabilities Act as the model, Thomas Edison invented the electric light so that people with light dependency have a way to deal with the dark. Okay, that's fine. You've covered it up. You do pretty well with it, but don't negate the rest of us because of that. Yes. And yeah.
 
<strong>Lisa Yates ** 14:59
I was just saying I think the reason I like predicament is because when you talk about predicaments divorce is a predicament. Sure, actual troubles are a predicament, you know, we all have predicament so why? And I'll tell you why I think that body mind predicaments in particular are relegated to, you know, the worst possible predicaments is because of Plato, it goes back to Plato's Republic, where they base their whole culture, on the ability, the human reasoning ability, and physical ability, that people who had those higher levels, what they called higher levels of functioning, where leaders and all the slaves and peasants and people were considered less able, cognitively or physically, and, or physically. And I do think that that's a lot of it as far as the language, English is a living language, if it stopped evolving, it would be like Latin, and it would just die. So it's gonna keep evolving, but I think it's important for us, those of us who are in this field, and also in other diverse fields to keep evolving in a positive way. And not, you know, negative, like, dis abled, which implies not abled, or handicapped, or whatever. And I agree, I have a good friend who's blind. And we have an event at my college every year called Beyond the cover living books, which I created, in which students with disabilities share their lived experiences. And my friend, Cameron, who's he's been in two of those events. And he's been blind since he was one and a half, I think he was sitting near someone who was talking about their bipolar because all different disabling predicaments were presented, not all several. And he after when it was over, and we were talking about it, he said he was so surprised that people would be so open about their mental illness, as he called it, which I would call by mind predicament, right? And I said, Well, you have to understand, those of us who are sighted, we have been sad, we've been confused, we've been stressed. So we can imagine what it's like to be bipolar, or to be depressed or to be anxious or to have anxiety. But we are afraid of the dark, we walk through the world with our eyes being our number one sense. And so for us to imagine you walking through the world engaged and functioning and enjoying life without being able to use your eyes to see, it's very confusing to us, because first thing we do is turn on a light when we get in a room, like you said, to enable ourselves to be able to see. So
 
</strong>Michael Hingson ** 18:16
we should be grateful to blind people. Because when we have severe power outages, and blackouts, and so on, the fact that we don't turn on the lights tends to save everyone from themselves because we don't need those lights. So we help with the electricity. Seriously. The the issue, though, is that, I think you're absolutely right, we teach people to be afraid of something that's different than we are Yes. And that's exactly the problem. While we teach people to use their eyes, we don't teach them to use the rest of their senses very well. We don't teach them that you can go through the world without being able to see nowadays we have a lot more technology than we used to do, which should make it easier to accommodate persons who happen to be different than we are. But we still don't. In fact, we use technology to make it worse, for example, it is easy today, electronically, to make documents that are fully accessible for blind persons. Yet, in reality, we want to make them visually aesthetic and available. So we may take a document and take a picture of it and store it as a PDF graphic which makes it inaccessible rather than including the text of it. And the fact of the matter is there is no reason to do that. But we don't teach people that in reality, we need to be more inclusive and all we do and well. You're right disability means lack of ability. I suddenly it, it doesn't need to mean that disability can mean something different that isn't negative. Since we're good at warping words from time to time, we can change that meaning
 
<strong>Lisa Yates ** 20:11
we would have to change the meaning of the root word dis. And of course, that would be weird.
 
</strong>Michael Hingson ** 20:16
We'd have to do it. We would have to do it in that context, though,
 
<strong>Lisa Yates ** 20:20
right? It would it would be it's firmly entrenched in the language, though. Because this, I'm Nick, if you look it up in the dictionary means Sure.
 
</strong>Michael Hingson ** 20:31
So yeah, but but the if you look up, see in the dictionary, S E. People always talk about a being with the eye, but one of the definitions in the dictionary is to perceive, yeah, for sure you can you can separate it out. Or you can say disability as a word has a different meaning than we think it does without interrupting the cons, you know, we don't serve seem to have a problem with the word discourse, right? And so there are a lot of ways that we can change words,
 
<strong>Lisa Yates ** 21:02
I think discourse is used a lot less frequently than disabled. But,
 
</strong>Michael Hingson ** 21:06
but Well, I agree, but but it still has a different meaning for discourse as a word, then the negative context of dis. And so it's all about
 
<strong>Lisa Yates ** 21:17
Well, it's kind of similar, but Well,
 
</strong>Michael Hingson ** 21:21
yeah. But the point is that we can change meanings and we can change attitudes.
 
<strong>Lisa Yates ** 21:27
Yes. And my perspective is, and this is based on my research as a, you know, doctoral student, is that how can I say this? Person, sorry, what's the word predicament is a generic, unbiased term, that can be applied to all humanity. And when I use the word disabled, I use it in reference to how the environment disables a person, not the person's disability. And I do that because I believe that the cognitive, physical, mental, and mobile vision hearing conditions are significant and real, and are predicaments for sure. But it's the environment that further disables the person. And so that's how I use disabled or disability in terms of what we need to address in the environment to make it less. And again, my perspective is based on being in education, and supporting students, whereas yours is based on technology and your lived experience as a blind person. So we're going to come at it differently,
 
</strong>Michael Hingson ** 22:53
somewhat, but I think we end up at the same place. And environment also can very much dictate the severity or seriousness of a or challenge of a predicament to absolutely, absolutely. So with, with people who are classified as having a disability and so on, how do we improve success rate as they get to college? And how do we get more of them into college environments and give them more of the opportunities that they should have the right to have?
 
<strong>Lisa Yates ** 23:30
Yeah, so the state of California, I can only speak about state of California. Yeah, that's where I am, has, you know, mandated equal access to education. And so like in high school, special education counselors have to provide a transition plan for students with disabilities, including an offering them options to go to college. And so that's, that's one thing. And then once they get to college, and also in high school teachers provide modifications to assignments and accommodations, like extra time for testing and things like that. Once they come to college, then if they want to disclose and that's part of the problem, they have to disclose their their challenges their predicament. If they want to disclose that, then they can get accommodations in college like a note taker, to assist them with taking notes because my view is an again, I've worked with students with vision hearing, chronic pain, cancer, pregnancy, learning disabilities, ADHD, depression, anxiety, all schizophrenia, right? All of those and my view as a learning disability specialist, and I would say now I'm more of a learning specialist than I am a learning disability specialist. Is that all challenge? Does all physical body mining segments? Yeah, body mind predicaments in particular impacts students learning efficiency, so not their intellectual ability. And the problem is a lot of teachers think they hear the word disabled, and they think, intellectually disabled, which used to be called mentally retarded, or they think, irrational, erratic, that these, whatever the challenge is, it's going to mean that they can't keep up with the rest of the students, they're not going to succeed. And my, what I've learned is that it's about processing efficiency. So students, whether whatever their challenge is, the brain becomes distracted by whatever their symptoms are. And that interferes with either visual processing, or auditory processing, or both. And in the college environment, the reason the college environment is disabling is because teachers talk very, very fast, they don't use a lot of repetition, they will often, if they're referring to a PowerPoint presentation, say, over here on the right, when somebody may have a vision impairment in class, and not know what they're referring to over on the right, or show their slides very, very quickly, so that somebody who has whose sight is fine, but their visual processing speed is challenged, they don't have the chance to really take it in, right, where they speak very quickly. And in somebody with an auditory processing challenge, they're still thinking about what the teacher said a few minutes ago, and the teachers have moved on to this new topic. And so they're having trouble processing that auditory information. And so what we do is we provide digital recorders, so students can use those in the classroom. And then they can hear the lecture over and over again, no takers, like I said, we have speech to text software where students can have their, where they can speak their words like Dragon or something like that into the computer, or text to speech where they can have their books uploaded to a computer, and the computer can read to them. And those are all accommodations based on the 20th century model of disability support and education. My view is that we need to evolve it to a 21st century model, and stop being reactive, and be more proactive with students in order to increase their success outcomes.
 
</strong>Michael Hingson ** 27:45
And what do you mean by that?
 
<strong>Lisa Yates ** 27:47
I mean, collaborating with instructors, a lot of times, disability professionals tend to keep the knowledge that we have in house, in our department. And we just work with the students. And I think that more and more we need to be leaving our department and educating educators about about intellectual ability and how about this, how disabilities affect learning efficiency and not intelligence. And from what I've been studying, and my experience with intellectual IQ, intellectual quotient, IQ, the way we measure it is wrong. And I think that it's, we need to, like really be examining how we measure intellectual ability, because determining if somebody has a learning disability is based on their IQ, if we measure IQ, wrong, right? If we measure IQ wrong, then how can we determine if there's actually a learning disability? If we're basing it on an inaccurate measurement of IQ, that kind of thing? Well,
 
</strong>Michael Hingson ** 28:59
I, you know, it's interesting, I would add another dimension to some of that, which does go back to the student a little bit. One of the problems well, let me rephrase it, one of the the values of colleges that you're starting to learn to be prepared to live outside of the college and the school environment, much more than high school and elementary school and so on. And that's good. And that's the way it should be. I would say for blind students, and I'm talking about students who simply have a vision impairment, whether it's total or partial. There are some things that really need to not be done that a lot of offices tend to do, like provide notetakers and such. And the reason I say that is one you're right, we all need to work with the professors and the faculty. The students need to be encouraged to have those discussions with the faculty and then be able to you Use the office of students with disabilities as a backup, in case they can't get the support and the cooperation and the opportunity to teach that they should have with a professor. But the other side of it is, when you graduate college, you won't have access to people to take notes for you. And that's why I think it's extremely important. And I understand I'm only dealing it with it from the standpoint of vision impairments. But the problem with providing no takers is it's covering up something that students need to learn, which is to take responsibility and to take charge. And again, if the student can get cooperation from faculty, that's where the office and the rest of the administration come in, which is why your concept and your comment about educating and really moving us into the 21st century is so important.
 
<strong>Lisa Yates ** 30:56
So let me just address a couple of things there. Students come from K through 12, lacking advocacy skills, lacking self advocacy, most part, they've been in IEP meetings with teachers and parents, and the teachers and parents talk over them. So it's actually kind of the reverse of what you said, they need us in the beginning. And my job, my goal, and
 
</strong>Michael Hingson ** 31:23
let me just interrupt, I'm not saying that they don't need you. So
 
31:26
I'm not I'm not offended, I'm just addressing the timeline of what you said, I'm saying that what I tell parents when they first come for their intake is my goal is to have them get to a point where they don't need the parents, and they don't need me. But at first, they do need me. And especially until they develop the skills of self advocating, as far as the note taker is concerned. And usually, that's what happens. It's a bittersweet kind of thing. Because, you know, after a year or so I suddenly don't see them anymore. And then I see them at graduation. And I'm like, so excited, because I know that they stopped coming to me because they didn't need me anymore. But they develop those skills. Even when they use a note taker, they develop the skills by modeling their notes against no takers, they might use a note taker for the first year, and then not use note takers anymore. So I'm telling you, this is what often happens, they start off using accommodations, and they gradually wean themselves from them. As far as leaving education, unprepared for the world, the purpose of education, and I have this conversation with nursing faculty all the time, because they're like, if they can't do this quickly, they won't be able to do it in the real world. And my point is, no, they're supposed to learn how to do it here, right? Most likely, right? Most of the things that we are able to do on the job, we learn on the job, we don't learn at school, school prepares us with the tools, and then we get to work and we learn we build off of those. So yeah, I kind of disagree.
 
33:13
Well, no, I'm not disagreeing with you. I'm agreeing with what you're saying. The college is the place to teach those things. And the college is the place because it won't happen earlier, where students learn to become advocates. And what I'm saying is, I think that's the most important thing that your office and similar offices can provide, and should provide, is making sure that students become self advocates. That's the most important thing that you can do it yeah, so So the kinds of things that I see and I hear today, from many students in college still is, oh, we have a test to do. The professor sends it over to the Office for Students with Disabilities. And I go there and I take the test and so on, that doesn't serve a useful purpose, the student, your office, and the professors, and I say your office because oftentimes professors are very stubborn because they haven't been educated by you yet. So the three have to work to get an environment that helps students to understand why they need to work with the professor, to be able to take that test and not have to use the Office for Students with Disabilities. And I see this often.
 
34:45
Let me explain why it does serve a purpose. So students within again, you're you might be coming from the perspective of somebody who's blind who doesn't need extra time for testing, although, in my experience, most of my blind student and use extra time for testing. The reason it serves a purpose is because there are so many different types of disabilities.
 
35:09
I agree with that. And I'm when I'm not arguing with the concept, I'm arguing, I am speaking specifically about blindness. I'm not arguing with the overall concept, because every one is different. And that's why in the very beginning, I said, I'm dealing specifically with a person who has a vision impairment and nothing else because anything else is going to change it.
 
35:31
So with, okay, if we're just going to talk about blind students, which is really hard for me, because I
 
<strong>Michael Hingson ** 35:37
started Oh, students, you and you're in your right,
 
</strong>Lisa Yates ** 35:40
but and I, I mean, I, yeah. If I'm just going to talk about blind students, there is still the fact the issue of distraction, the brain being distracted. So the reason the distraction reduced room and the extra time for testing helps, is because it's really hard for the brain to focus and pull in the information that the that the person has studied into the working memory part of the brain, and do well on the test when the ears are hearing people turning in their test. And the student is only on number 10, or something like that. And so the distraction reduced room allows students to focus and calm.
 
<strong>Michael Hingson ** 36:26
And that doesn't happen to take place for students with eyesight, who are on number 10, while other students are walking up and turning in their tests.
 
</strong>Lisa Yates ** 36:35
No. It's also I just used because we're talking about blind students.
 
<strong>Michael Hingson ** 36:39
Now I know. But my point is that, why is it different for blind people than it is for sighted people with that scenario,
 
</strong>Lisa Yates ** 36:46
I'm just because
 
<strong>Michael Hingson ** 36:49
because I do Cocytus people are going to be distracted when somebody walks up. And I'm not saying necessarily that the test will take place in the classroom. Because there are challenges with doing that. What I'm saying is that the student and the professor need to, collectively, eventually, they have to be the ones to take responsibility to collectively work out the best way for the student to take the test. And to make it fair, and that's what I'm getting at,
 
</strong>Lisa Yates ** 37:17
you didn't have to be ready to do that. And I'm telling you that most of our students, when they come in are not ready to have those sure patients with the instructor. And as far as the distraction part, absolutely. Lots of people are distracted, the brain is distracted, whether you're sighted or not sighted when you're taking a test. But for students who prefer a distraction, reduced room, and they feel that it helps them to do a better to perform better on a test. Because of that lack less distraction, we have to be able to provide that. And I think it's wrong to say we should just put them out there and tell them to go for it and do the best they can. Without that support. Using again, your scenarios coming in
 
<strong>Michael Hingson ** 38:05
using again, your scenario, however, then sighted people who are easily distracted, distracted, should have that same opportunity.
 
</strong>Lisa Yates ** 38:13
I agree.
 
<strong>Michael Hingson ** 38:15
So I'm fine as long as that's something that is done for everyone. But we don't do that. Now. So that means changing the whole system, which may be the way we have to go.
 
</strong>Lisa Yates ** 38:25
Hold on. So the thing about allowing all sighted people who do not have any kind of body mind predicament to use extra time for testing is that it doesn't it doesn't provide an even playing field for students who are distracted and by their symptoms.
 
<strong>Michael Hingson ** 38:45
And that's why I didn't say and that's why I didn't say extra time. I said distraction. Right? So there's a difference. So if you're a fully sighted person who gets distracted, then why shouldn't I be able to go into a room and be allowed only the same hour that anyone else would be but I'm not going to be distracted because I'm in a quiet room.
 
</strong>Lisa Yates ** 39:07
So here is the other thing that I think you don't understand. Accommodations are there for students to use or not use. If a student doesn't feel like they need extra time for testing. They don't use it. Sure. Student doesn't feel like they need and when you began, you didn't say time or distraction. You said going to the students with disabilities department to take their test. And for me, that is extra time and distraction reduced because they're they're coupled together. That's how it comes as an accommodation.
 
<strong>Michael Hingson ** 39:40
I think. Yeah.
 
</strong>Lisa Yates ** 39:43
All of the accommodations that we provide, it's totally up to the students if they want to. We have students who are deaf or hard of hearing, who we don't give extra time to testing for unless it's an audible test, because they don't need extra time for testing for a written test. If the student has a vision impairment. And during the intake intake process, they say, Oh, I don't need extra time for testing, we don't give it to him is totally up to the student if they use them or don't use them. And it's different for every student,
 
<strong>Michael Hingson ** 40:14
I think you will find, and again, I'm dealing with blindness, that blind people who grow up and go to college and graduate and go into the workforce. There are a significant number of those people who will say that the offices tried to force us to do some things that we didn't need, like extra time, I don't need extra time. They say, a lot of times they offer that, but sighted students don't get don't get that. So why should I simply because I'm blind, we don't force students to you know, I understand that, I understand that you're not forcing a student when
 
</strong>Lisa Yates ** 40:51
you that, I don't know where they had that experience, because that all of the accommodations are completely, completely up to the student to use or not use, Nobody forces, anything on any student. There are plenty of students who have disabilities who never sign up with our department, it's your choice. But if a student comes to our department and says, I want to use accommodations, then we say these are the accommodations you can use, whether it's Braille, if you're talking about somebody who's blind, or a magnet, portable magnifier, if you're talking about that, which again, I'm talking about all students with disabilities, but we don't make students use anything that's like, nobody, I can't even believe that anybody would say that they force me to use anything.
 
<strong>Michael Hingson ** 41:39
No, I didn't. Force and and I and I didn't say that. But you did. There is a there is a difference between expectations and, and offering things to people. That may not be although they'll they may or may not take advantage of it. But offering things continuing to say how you're different rather than helping people learn more to compete in the world that we're going to face. And I think that there's a lot that needs to be done in that regard. But let me ask you this. Where do you see the future of support from offices like yours and other offices going is because life and predicament concepts evolved?
 
</strong>Lisa Yates ** 42:30
Well, I think that because we some of the services we offer are mandated by the state. And you know, who knows how things are going to change with this conservative, you know, Supreme Court, I don't know what's going to happen as far as Special Education and Disability Support and education. But here's the thing, accommodations help. Like I've seen so many studies, conducted with students with disabilities who say things like, I don't know where I would have been, if not for the accommodations or from the support of the Disability Support Department, and coupled with disability friendly instructors who modify or are flexible, because I have, again, I'm not just talking about students who are blind. I have students who get hospitalized, I have students who have mental health flare ups, I have students who and teachers refuse to be flexible about deadlines, and there are so many things that I have students who are blind who need for one reason or another, more flexible deadlines to complete the information because of technology issues, or because of you know, whatever. So I think that as far as where we're going, the accommodations are mandated. And I think that yeah, we need to stretch outside of our department to work more closely with instructors. And I think that we have to attack the intersectionality of racism and disablism or ableism in college, because that's a huge area that is has been neglected, especially when you talk about diversity, income, and I've and disability is another huge area that needs to be addressed. ESL and disability is another huge area that needs to be addressed. We're just, you know, we're still under the mandate of the Americans with Disabilities Act, which, although there was an amendment in 2008, it's still pretty much a 20th century. And the I'm, I am motivated personally by the United Nations and the World Health Organization's imperatives to governments, communities and schools to improve the lives of individuals with disabilities. And I'm, for me, it's the school part because people But with disabilities not talking about blind people, I'm talking about disabled people, disabled by the environment, but also by a condition. Those who complete their degree, they're employed at similar rates to people who don't have a disability who have a degree. But people with disabilities who do not have a degree, they're unemployed at a double rate compared to people without disabilities who don't have a degree. So education matters. But it has to be equal. It has to be equitable, more than equal, it has to be equitable. And that's what accommodations do they help to increase the equity, but the teachers in the classroom have to extend that equity as far as their pedagogy and their practices and their policies especially?
 
<strong>Michael Hingson ** 45:52
Well, yeah, um, can I, I have no problem with the concept of accommodations. And I'm mostly on top of everything that we've discussed, pleased about the concept of doing more to educate professors. And I would say the college administration's as a whole, because they're colleges are a reflection of society for the most part. And it really is important to develop, and get implemented more of a program to educate people at the college level, on campus, about this whole issue of disabilities and inclusion. And that's something that
 
</strong>Lisa Yates ** 46:36
we need to do the whole problem with accommodations. So I'm just saying no, I
 
<strong>Michael Hingson ** 46:41
don't have a problem with accommodations, I have a problem with how they're often used. I'm all for and I think you've misread me because I have no problem with the concept of accommodations. But I do have a problem with what I've seen from talking with many students. And again, I deal mostly with blindness, who talk about how the accommodations are used. And I think that there is an issue that probably needs to be addressed. But we're not going to solve that today. But I'm mostly glad that we talk about education, and how we get to have more people understand the needs, that students with disabilities have, and why we have the accommodations, and that we need to educate people about the fact that just because some of us have a predicament different than they, it doesn't mean that we're mentally challenged unnecessarily, or less capable overall than they. And so I think that that's one of the most important things that we we need to figure out ways to do, which is to do more to, to deal with the education of of college, faculty and staff. And then not enough of that probably occurs across the country. Nope. So it's a it's a real challenge and something that we we do have to face. Well, what's your thesis about?
 
</strong>Lisa Yates ** 48:08
Well, I guess the title is very long. It's a dissertation. It's not a thesis. This is for Master's dissertation.
 
<strong>Michael Hingson ** 48:17
Well, what's your what's your dissertation about? What's your PhD research about?
 
</strong>Lisa Yates ** 48:22
So my research question is using interpretive phenomenological analysis to explore the impact of disability awareness event of a specific disability awareness event on the disability perceptions of college stakeholders. And my original question was only looking at the perceptions of non disabled college stakeholders. Because we have this event beyond the cover every year for disability awareness month where students share what their life their experience, their lived experiences, have been going to school and dealing with disability which the reason I started it was because I really want it faculty to understand because because of the disclosure issues, teachers can't ask students questions about their disability, or they believe they can't ask them unless the student brings it up. And so I thought, if we could have this event every year where students just openly shared, you know, with faculty and with other students, and with administrators and with staff, then it would increase awareness and understanding about disabilities. And so originally it was going to be non disabled college stakeholders, because because I really wanted to build off of this study and then do another study with my students with disabilities who have participated in the event, but I've just changed my mind because this whole time I've been working on my dissertation it's really bothered me that I didn't think lewd people with disabilities in the college stakeholders, I believe firmly in Nothing about us without us. But I was worried that if I included somebody with a disability, it would skew the study. And I've just decided to add that because I want to know the inside perspective, like I have some people who have attended the events who also have a disability. And I didn't include them, because my research question was non disabled college stakeholders. But I talked to my advisor today. And I said, I really want to change this. And she said, yeah, you can change it. So I'm excited about that. Basically, at each event, each beyond the cover event, participants who come to learn, so the students with disabilities are considered living books. And when we used to have it on campus, we always had it in the library. And I had these cute little library cards for each living book with, they would have to come up with we have a website where they have their their picture, they have to come up with a title of their book. And they have to write an abstract a couple of paragraphs or a paragraph about their experience. And so my blind friend, who was one of my first living books, his title was sometimes technology sucks, because in him talking to me about his lived experience, and I was writing as he talked, and I do that for a lot of the students because they're like, I don't know what to say. And I say, just tell me about yourself. And so then I Right. At one point, he talked about his math book in high school, and that it took up, it was a braille book, and it took five boxes. I don't know if it was high school, it might have been high school. So I got five boxes. And I said, Oh, my gosh, that must be so much better now with technology. And he said, Yeah, but sometimes technology sucks. Yeah, we decided to go with that title. Because sometimes technology sucks for all of us, right? That's not a blind thing, versus a sighted thing is just a thing. And so he titled his, sometimes technology sucks. And a lot of people wanted to come and talk to him, because they're like, yeah, it does, right. But then when they came to talk to him, we realized he realized how many people didn't understand his life, and that he, you know, watch his movies, and he, you know, has a life and he doesn't just sit in a dark room all day long. And the students with bipolar and schizophrenia and depression, you know, sharing what it's like for them to try to, you know, manage school, and family, and work and their disability. And so people would come and talk to them, and come away. And then at the end of each event, they complete the surveys. And I always ask them, Did you learn something new? And if so, what did you learn? What surprised you?
 
<strong>Lisa Yates ** 53:07
And I don't know the couple other questions, but those are the two questions that I'm using from their surveys for my study. So I'm going to meet with my participants, read what they wrote on their survey, and explore it and expand it to see, first of all what they meant by it, but also to see if in the time since they attended the event, if that learning or that perception has lasted, if they acted on it, if it changed them in any way, especially teachers if it changed how they teach, or how they approach students with disabilities. And then, yeah, my next study is going to be with the living books themselves, to talk about what it was like for them to share their experiences with strangers in a climate where up until recently, people didn't do that. So yeah, that's my study,
 
</strong>Michael Hingson ** 54:05
an interesting topic that you mentioned, which is you're developing theory of the ability spectrum. Tell me about that. That sounds kind of fascinating.
 
<strong>Lisa Yates ** 54:16
Um, I just did a presentation at Disability Conference in Baltimore on this topic, actually. And so like I said, as a learning disability specialist, I was trained to assess IQ, right. And then we use the intelligence or the ability quotient, that the organic kind of supposedly natural abilities, and we compare that to achievement in English, math, different things like that. And then we look for a discrepancy. And that's how we would determine if there's a learning disability. But over the years of doing it, I've met with so many students who I would read their intelligence quotient either that I conducted or somebody else conducted. And it would say that they were in the intellectual disability range, which used to be known as mental retardation. And I would be like, but you're not that person like, this doesn't match with what the paperwork says here. And so I started researching how intelligence tests came about how they're used, how they're whether or not they include people with disabilities when they construct them. And just there's a lot of problems with IQ tests, racial issues, they stem from they stem from I can't think of the word right now, you know, the eugenics eugenics was the father of intelligence test. And the whole purpose was to prove that the white male race might that white males were more intelligent than women more intelligent than people of color. And so I there's, they're flawed from the beginning. And they've definitely gotten better. They include more diverse populations now in their sample size, when they're, when they're norming them, but even the word norming? Yes, yes, that there's a standard that is based on something. And that thing that it's based on is usually that white male standard. And so I have, I just have problems with it. And so my idea, my research is that we can't just look at so intelligence tests look at verbal comprehension, perceptual reasoning, which is visual spatial processing speed, and working memory, those four things determine a person's IQ. And my premise is that there's so many other things that go into IQ, like mindset, like predicaments, you know, if you are being tested for your IQ on this day, and you're hungry, because you haven't eaten in a couple of days, or you're going through a divorce, or your parents are abusing you, like that affects how well you respond on an IQ test, right? If you the school district that you grew up in your K through 12, lacked resources, that's going to show up on your IQ tests, there are so many things. And so my view is that intelligence is not linear with this bell curve of normal in the middle, which is 85 to 115. Intelligence is spectral, and it spirals out like a pinwheel. And all of those spirals kind of overlap each other when we're talking about intelligence. And we can't just say, you know, you, you're at 81. So you're below normal, when they're all these other things that go into your intelligence.
 
</strong>Michael Hingson ** 58:04
Well, you mentioned though, you called it ability spectrum. And that's what was sounded really fascinating.
 
<strong>Lisa Yates ** 58:10
So yeah, the ability and intelligence are kind of used interchangeably doing an intelligence test, you're looking at organic abilities, but you're only looking at those four abilities processing speed working with you now. And so yeah, that's they're kind of interchangeable.
 
</strong>Michael Hingson ** 58:27
So it sounds interestingly, like we need to reevaluate the whole concept of what goes into an IQ test, as it were. Absolutely.
 
<strong>Lisa Yates ** 58:36
And they are, I mean, you know, they're every five years or so they re Vamp the IQ tests, and they try to, for what, for instance, one thing they were having problems with, like between, I'm gonna say the 80s and the 90s. With the I think it was the waist IQ test was they had a picture of an ashtray. And it used to be that everybody identified that has an ashtray. Everybody who was sighted, identified that as an ashtray. Well, as people stopped smoking, all the sudden people were like, scoring low on their perceptual reasoning because nobody knew what the picture was anymore. And a friend of mine who's doing learning disability assessments now. They've just recently moved to a new adaptation of the ways she's finding more and more African Americans are testing in the intellectually disabled category than ever before. Something they did in changing the new test is not working right. It's not accurate, because why do we all of a sudden have so many intellectually disabled African Americans, right, so and then there was one question on there that she told me about that. It was a nun onsens word. And for Latinx people, this nonsense word was a racial slur. But the people who made the test didn't know that. And so, you know, you're trying to test somebody and they're like, I'm not gonna say that word. You know?
 
</strong>Michael Hingson ** 1:00:17
Does this mean that one test shouldn't fit all anymore?
 
<strong>Lisa Yates ** 1:00:22
One test should never have fit all. Never, ever, ever.
 
</strong>Michael Hingson ** 1:00:27
Good for you? Yeah, and that's really the point, right? I mean, it's, there are so many factors that go into it. Yeah, I think I'll deal with and we still go ahead.
 
<strong>Lisa Yates ** 1:00:41
I was just gonna say I think that people will always try to find a way to make other people seem less. Yeah, that's it. And it's not just that we teach them. One of the authors that I cite in my dissertation is Zygmunt Bauman. And he wrote a series of books. He was a World War Two, his family escaped. I can't remember now, his family escaped Poland, I think, right at the beginning of World War Two. And he wrote about, gosh, I can't remember. Not collective unconsciousness. But he talked about people, we have this innate need to be better than other people. Because back in the day, you know, hundreds of years ago, yeah, 1000s of years ago, people looked up at the sky. And they were overwhelmed by their, the, the magnitude of it, and the weather and the stars and the vastness of the universe. And that, because of that they felt little. And so because they felt little, they need to make other people feel a little littler than they Yeah, I can't remember. It's not collective unconsciousness. It's I can't think of the word. But it's a good phrase. It's in my dissertation, but I haven't looked at my dissertation. months. So yeah, it's Well, eventually.
 
</strong>Michael Hingson ** 1:02:21
That's okay. Well, we've been doing this a while. And I will tell you, I have learned a lot. It's been very educational. And I hope it's been fun for you. Yeah, to, to do this. And, and we got to do it again, especially when you get your dissertation closer to being done. Or whenever you want to come back, we'd love to hear more about the study and how all that goes. If people want to reach out to you, and maybe learn more about you or talk with you or whatever, how can they do that?
 
<strong>Lisa Yates ** 1:02:50
Well, I just want to say to that, it was really interesting for me as well, I think I rarely talk to people outside of academia, about disabilities and accommodations and how we support students with disabilities. And so it is really interesting to me to hear your view of accommodations, even though of course, it's coming from the perspective of blind students, but it's, it's, it's gonna give me something to think about.
 
</strong>Michael Hingson ** 1:03:18
But I also do understand what you're talking about in terms of, there's a lot more than blindness in terms of what you have to deal with, concerning accommodations. And that's fine.
 
<strong>Lisa Yates ** 1:03:28
I mean, honestly, blind students are a small percentage of students. Mental health is the fastest growing, it was the fastest growing disability category before the pandemic, and now it's the fastest growing in the country. So when
 
</strong>Michael Hingson ** 1:03:43
if we were going to turn really obnoxious and we'd say much less, what about politicians? How can we ever do anything with them? But that's another story. Yeah,
 
<strong>Lisa Yates ** 1:03:50
no, I'm not gonna go.
 
</strong>Michael Hingson ** 1:03:53
What kind of a test can we get for them? But anyway?
 
<strong>Lisa Yates ** 1:03:57
No, don't don't? Don't have me go there. No, no, it really, um, it's important to hear other people's perspectives. And I just wanted you to understand what we do in terms of supporting and then it is important for students who need it, students who want it to get it at the beginning, because if they don't, they end up a year after coming to us and their grade point average has gone down and they're like, I need help. And it's like, you should have come you know, at the beginning. So, but yeah, I'm, uh, I'm on LinkedIn, Lisa Yates on LinkedIn. I think I have a thing but I don't know what my, My callsign is on LinkedIn. I have an Instagram that I never look at, because I'm just always working, working working. But you can find me on LinkedIn. I'm also on Facebook for sure. And I check that a little more often, but not as much as I used to I'm I work at Mount San Jacinto College, you can look me up there. And, yeah, I'm just really motivated in wanting to do my part to improve the lives of individuals with disabilities. And I do not say that to mean that everybody who has a disability needs their life improved, I do not think that at all. But for those who want to, and those who need to, through education, my goal is to do whatever I can do to help that.
 
</strong>Michael Hingson ** 1:05:34
I will, I will tell you that anytime anyone wants to be involved in help educate and help improve, and help raise awareness. That totally works for me. So I really appreciate what you're doing. And I'm glad you're going to continue to do that. We're, we're excited. And I'm very serious. I'd love to learn more as your study progresses, and so on. And if there's ever a way that we can help you know how to reach me, and I'd love to definitely stay in touch and have you back on when you have one to talk about regarding your dissertation and the study and so on.
 
<strong>Lisa Yates ** 1:06:14
Yeah, I'm, I'm game for that, for sure. I'm excited to see what happens after my study, like, I'm sure that there will be people who will be like, yeah, I forgot everything, you know, the next day after the event. And, you know, that's what science is about. It's getting all perspectives, but I just really believe in this, like, before, people started being more expressive about disabilities. We were doing this and we were saying, we need to be talking about this, we need to not just be hiding it behind closed doors. And I think, you know, if you know somebody who has a challenge, it reduces your, your prejudice and your bias. And you see that people are just people with predicaments. You know, that's what we are,
 
1:07:10
which is a good way to end it. And I really appreciate you doing that. Well, thank you very much for being here. And I hope everyone has enjoyed this conversation today. It has been a lot of fun. And I hope that you will reach out to Lisa and also reach out to us. And if you have any comments, love to hear them. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> or go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> or wherever you're listening to this podcast, please give us a five star rating. We appreciate it. Your ratings are invaluable to us and what we do. So we hope that you'll be back with us again next week. And Lisa, once more. Thank you very much for being with us today.
 
</strong>Lisa Yates ** 1:07:56
Thank you, I appreciate it.
 
**Michael Hingson ** 1:08:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Academic and Disability Counselor with Lisa Yates</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b35533fe-ec7d-4980-aa99-4fefee9dc3eb.mp3?source=rss&amp;ext=asset.mp3" length="48158064" type="audio/mpeg" />
<itunes:episode>71</itunes:episode>
</item>
<item><title>Episode 70 – Unstoppable advocate with Autism with Miyah Sundermeyer</title>
<guid isPermaLink="false">https://pinecast.com/guid/5a117a9d-ac0a-43f9-b924-68c148284a60</guid>
<pubDate>Fri, 28 Oct 2022 11:00:07 -0000</pubDate>

<itunes:duration>01:05:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/72ad5006-3de6-4754-9bb5-b65bd12ba365/Um070-Miyah_S.-Coverart.jpg" />
<description><![CDATA[<p>This is one of those episodes I love to experience because I get to discuss a topic about which I know little. Miyah Sundermeyer was diagnosed as a person who happens to be autistic. She received her diagnosis at age 11. As with many of us who happen to be persons with disabilities, the immediate reaction of medical experts and others was that Miyah could not grow up to accomplish anything. Well, she is currently working on her PHD. You will hear about her life as a person on the autistic spectrum among other things about the spectrum.
 
Miyah works for George State helping to raise awareness concerning autism. By any standards, she is successful, growing and she is making a difference.
 
<strong>About the Guest:</strong>
Miyah Sundermeyer is a Minnesota native and spent the first 21 years prior to moving to Atlanta in 2003.   In 2010, she earned her associate’s degree in psychology from Georgia Perimeter College before transferring her credits top Georgia State University in where she earned  her bachelor’s in psychology.   She was hired at Georgia State at the Center for Leadership in Disability where she has helped gather information on autism resources across GA as well as many other roles.  All the while, working to raise Autism Awareness and Acceptance through her podcast “Hello World with Miyah and public speaking. 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. Glad to have you wherever you are. And I want to introduce you to Miyah Sundermeyer , who is our guest this week. Miyah has all sorts of interesting things that we get to discuss. She does a lot addressing the concept of autism. And we're going to find out why as well as other things. And she has asked me some questions about September 11 2001. And I'm curious to learn about her interest in that as well. So we'll get there. Anyway. Miyah, welcome to unstoppable mindset. How are you?
 
<strong>Miyah Sundermeyer ** 01:55
And the words of my hero and network Dr. Temple Grandin? It's really great to be here.
 
</strong>Michael Hingson ** 02:02
I have I have heard her and we're glad to have you here. Tell me a little bit about maybe your early life, your childhood and some of that stuff. Let's start. Let's start at the beginning, as Lewis Carroll would say, oh, yeah,
 
<strong>Miyah Sundermeyer ** 02:14
now you're making me think of the sound of music. Let's go.
 
</strong>Michael Hingson ** 02:19
There you go. So we'll start with dough.
 
<strong>Miyah Sundermeyer ** 02:24
And so anyway, I don't want to dry dive off topic too much. But anyway, Mr. Hingson. So my early childhood, I was born, when I was born, as it was my understanding that I was first of all stuck in the womb, and then they got me out. I had swallowed a great deal of placenta. And so there caused some a neck that caused anoxia that caused the brain damage. And so my mom and I looked at each other they when they looked at the doctor, and he spanked the fluid out of me. And so I nearly died at childbirth. But the doctors saved my life. And then what? Well, and then I started to develop according to my late aunt, I mean, she died in 2019. I lived with her for a while and she and I had a mother and daughter relationship. But that was in my 20s. At that was in most of my 20s. But when she would come and meet with my parents, and she'd meet with me, she said that other people in the room would try to talk to me, and they thought that I was deaf. So and then as I began to develop into a toddler, my mom noticed that I was staring into space. I wasn't interested in toys. And she also noticed that I would script waiting, I would copy lines from movies and TV shows and commercials. And she specifically remembers the Burger King commercial, where I said, where the old lady says, Where's the beef?
 
</strong>Michael Hingson ** 03:53
Where's the beef? Yeah.
 
<strong>Miyah Sundermeyer ** 03:55
And so my mom caught that caught me, say, where's the beef? And I do recall she said that, I think should they were outside grilling outside of a house that we were renting at the time. And I just ran upstairs and I blurted it out and my mom thought it was funny. I went where's the beef. And so that was the sign right there. And then my mom had started to wonder as to whether or not I was somewhere on the autism spectrum. But keep in mind, this was back in the 80s. And back then autism was looked at very differently. And this was even before that movie Rain Man, which by the way, is not my favorite film.
 
</strong>Michael Hingson ** 04:36
Understand. So he did a good job of acting, but I understand what you're saying.
 
<strong>Miyah Sundermeyer ** 04:41
Yeah, well, I just didn't like the idea that they were putting autism into a box. Yeah. And, you know, they just, it was just one person on the spectrum. And I mean, he was, I mean, Raymond wasn't a real character, but it's my understanding that he was based on another individual and spectrum who was known as a savant. And the thing is, the thing is there's studies suggesting that there's only 1% of the autistic population, that even suggests that you would have the Savant type syndrome. So,
 
</strong>Michael Hingson ** 05:14
anyway, so go ahead and continue. So you, you really weren't like Rain Man, which is understandable.
 
<strong>Miyah Sundermeyer ** 05:23
No, no, it's my understanding. According to my parents, I was two years old. I just thought it was a normal kid back when I was two. But, you know, I just, I just, I got in trouble a lot with with some of our babysitters, because I was just so hyper. And nobody understood that. At the same time, my mom took me to a series of doctors. And I didn't even think there was anything wrong with me. I thought that it was a normal routine. And I thought that every child went through that. I remember also going to a special preschool, and the special preschool, they had IQ testing. And they had me play with special blocks. But at the same time, when they would observe me one on one, I'd want to play with the blocks, but then the specialists but I was grabbed my fingers and stopped me from putting the blocks together. And I hated that. I just, I didn't know why.
 
</strong>Michael Hingson ** 06:26
Why, why was that, that they stopped you from putting the blocks together?
 
<strong>Miyah Sundermeyer ** 06:29
Well, they were using a special, I think they were trying to run tests on me think they were doing IQ type tests and things like that. And so I could, so I didn't understand that what they were doing was they were running some tests on me to test my IQ. And they were also trying to figure out why it was Piper at the same time. They couldn't figure out what was wrong with the autistic traits. Even though back then my mom tried talking to the doctors about actually our family doctors, you know what, I think my daughter might have autism. And they laughed at her because because autism back in the 80s was looked at like Rain Man, and was also looked at, as if everyone on the spectrum was just very, very proud. Even though, even though it was coming out that Dr. Temple Grandin, I mean, she, I mean, by the 80s, she was already beginning to share her story in meetings and conferences across America, and eventually the part of the world. So there's just nobody was making a connection.
 
</strong>Michael Hingson ** 07:37
So when did they finally decide that that autism was a part of your life?
 
<strong>Miyah Sundermeyer ** 07:43
That wasn't until I was 11, I was first diagnosed with ADHD, and I was placed on medication before that. And then I was continuing to go to the doctors, but they didn't officially diagnosed me as an autistic, or a person on the spectrum until I was 11 years old. And back then they preferred it to me as PDD NOS or which was pervasive developmental delays, hyphen, none other specified. That helps, yeah, and back then they referred to me as a woman with high functioning autism are a female with high functioning autism, which is rare. So and then I was placed into special education for the rest of my, the rest of my high school from sixth grade all the way up to 12th grade. And, you know, that's just that was a big mess. Let me tell you how so well, first of all, it started with I hated studying, I hated sitting still and doing homework, I wanted to goof off all the time. And I think which is normal for any kid. Every day, every night, my mom would struggle to get me to sit down and do my homework. And I would sit and have a fit because I hated the studying. And then on top of all that I I would fail at my grades. I mean, I would fail at my exams, because I wasn't wasn't studious. But then they put me in a special education. And I had, we had all the IQ tests, and they just basically told my mom don't waste any time with her. She'll never amount to anything. So
 
</strong>Michael Hingson ** 09:23
I mentioned before we started recording that you could go hear one of my speeches, which talks in great detail about September 11 than the fact is that part of that speech, discusses that went and was discovered that I was blinded about four months, the doctor said that my parents should put me in a home because no blind child could ever grow up and amount to anything. So we're not alone in that, are we?
 
<strong>Miyah Sundermeyer ** 09:50
No, we're not. And it's just amazing what these teach these doctors and these special education teachers. I don't know where they get these ideas from I don't know where or they get this idea that just because everyone's disabled, it doesn't mean they're going to fit into a box according to the DSM manuals.
 
</strong>Michael Hingson ** 10:08
Well, the, the fact is that no matter what they choose to believe or not, they are still reflections of society. And unfortunately, people with disabilities are still not really included, understood, or really educated about in a lot of the professions is slowly getting better. But even back in the 80s, much less back in the 1950s, when I was born and grew up, it still was, and to a large degree, today still is a problem. So we we deal with it. So tell me a little bit about the autism spectrum. I don't know a lot about that. And I don't know how many of our listeners do Can you give us a little bit of an insight as to what it is, where you fit on it and how that whole process works.
 
<strong>Miyah Sundermeyer ** 10:59
So the autism spectrum is very, very broad. If you have people on the spectrum, like myself, who can articulate we can dress ourselves, we can hold down jobs, we can go to college, we can get married. And I mean, me, I'm in a relationship right now. And you know, I have my own place. And I've got a bachelor's degree and getting ready to go back at some point and get my doctorate, I'm planning on developmental psychology. But you also have other people on the spectrum that can talk. But they have other challenges. I mean, I don't like to say, the functioning label, we don't like to say that we don't say, high functioning, low functioning, if people on the Hill, you know, we're a little more moderate, and they can talk. But socially and emotionally, their brain doesn't develop as quickly. I mean, I had some challenges on my own, and that my brain didn't start developing until I was much older. And for them, some of them actually develop the social skills of a child or social skills of a child or up to the level of a teenager. And yes, they can dress themselves, but they have very poor social skills. And then they have other challenges, like some of them have underlying conditions. Some of them have cerebral palsy, but it doesn't mean like, they're not limited from everything, they just have to work around their, their challenges or their disabilities. And some of them have to have coaching and mentoring. And, you know, they can, I mean, they can do it, but some of them need more, more coaching and mentoring. I mean, I still needed coaching and mentoring like everybody else. And then you have other people on the spectrum, the more the severe end, they can't articulate it all. And they refer to them as nonverbal. Or some other self advocates refer to them as people who don't use formal language. I mean, they can talk but they use hollow phrases, meaning that they say one word phrases, like, like, they'll like, they'll say something like, oh, or Oh, are the, they'll just quote a line from a TV show. And then there are other people on the spectrum that just cannot articulate at all, they cannot use the one word phrases, and then some of them, they just, they can't dress themselves, they can't be themselves. Some of those people ended up in group homes and those situations, I mean, it's not that they're fully broken, it's just that they can't take care of themselves. But for them, they would have to use a communicative device or use some sort of a sign language and that they have to have the extra help. But actually, what actually what they have a brain, actually, they're very, very intelligent. But they have you have to unlock that brain. And you have to teach them how to type because they have, they have thoughts like everyone else. And then you have people on the spectrum that have severe sensory input, meaning that they can't sit stay on certain sounds and they can't stand certain colors or they can't stand certain smells. Some of them have the cannot control their bodies, they cannot control their body movements. And then some of them they just, they just they cannot they cannot use the toilet by themselves. So it really ranges and
 
</strong>Michael Hingson ** 14:34
several years ago, I delivered a speech somewhere and I don't recall exactly was I think it was some sort of association of nurses and there was also someone else who spoke who was on the autism spectrum. And she said at the beginning in describing herself, that she tended to react to loud sounds and about 10 minutes into the speech. For some reason the microphone own started giving feedback. Something was too loud or whatever. And she reacted to that was a pretty for me graphic illustration and helped me understand part of of the whole process. But she she said up front that she tended to react to loud sounds and it was just the way it was.
 
<strong>Miyah Sundermeyer ** 15:21
Yeah. So by the way was this woman was this woman Dr. Temple Grandin say No, it wasn't
 
</strong>Michael Hingson ** 15:27
Temple Grandin, I have heard her speak also. But this wasn't Temple Grandin. This was with somebody else, and I can't remember who it was.
 
<strong>Miyah Sundermeyer ** 15:37
So why No, there was a Donna Williams from Australia, she had severe sensory disorders for temple said she could not stand up, she could not stand looking at fluorescent light bulbs. Actually, there's some people on the spectrum that have was it visual inputs, that I can't remember how it temporally phrased it. But according to one of her book, I think it was the way I see it, I read it in thinking in pictures that you walk under some of the fluorescent bulbs. And according to the way the brain processes information, the lights will flicker like a strobe light. So people on the spectrum that cannot stand that. And there are people on the spectrum that cannot even handle LED lights. And for I'm not one of those people. For me. I don't like micro microphone input either. I just I hate it. And then it's funny, you mentioned temple and we're talking about sensory input, she was doing an interview and she kept imitating the sound of, of a microphone input. And it hurt my ears every time she did it. Like I thought to myself temple stop doing that.
 
</strong>Michael Hingson ** 16:53
So this person, as I said, reacted when the squealing of the feedback happened. And it took her about a minute or a minute and a half to recover and be able to continue. They dealt with the issue of feedback. And the rest of the speech was fine. But it it makes sense that different people react in different ways. And that's, of course, what the whole idea of innocence, the spectrum is about. It's very difficult to sit there and say, people fit in one box and that you are somewhere on the spectrum. And somebody else might be at the same place on the spectrum as you but it doesn't mean that they necessarily react the same way you do.
 
<strong>Miyah Sundermeyer ** 17:37
Yeah, there's also speculation out there. That's why it's called. That's why you have neurodivergent because there's a saying that no two snowflakes are alike, right. And there's also another saying out there that goes up. Just because you meet one autistic, that means that you meet one autistic. And I mean, Dr. Temple and I have very, very different types of disabilities. For her, she cannot stand the feeling of stretchy clothes. And I agree with that on her. But you cannot walk in front of her while she is giving a talk. And actually I blogged for future horizons. And I've had a chance to go to some of her talks there put on by future horizons. I kept getting up to use the bathroom. And this was just before the pandemic. And you know, I kept walking and then temple called me out in front of everyone. She goes, you really don't need to be texting. Because I was sitting there tweeting about the event. And I thought I'm talking to you talking to me. And she goes, No, you walked out of here twice. And then she also said don't worry, you'll thank me later. And then she brought up one of her own life memories of a of a POS that slammed down a container of deodorant and I said you always do and she goes, Do you need to sit back? And I'm sorry? She said, Do you need to go sit in the back? And I just kept on talking. I just she just kept on talking and what were you doing anyway? And then I explained to her, Well, why don't you just explain to her what I was doing? Why it was nice. I'm not texting, I'm tweeting. I'm promoting your event and I told her what I do. And she goes, Well, what did you say? So in the first place, and then me I said temple temple I was waiting for you to get done talking. So but yeah, I've had her on my podcast a couple times. And I mean, I've known her since 2014. And I've presented alongside her before so
 
</strong>Michael Hingson ** 19:36
we were at the same event but we didn't get actually to meet. She spoke over lunch and I was near the back of the room just coincidentally so we never did really get a chance to but I was hoping to have an opportunity to do that. But she had to leave right away so we didn't get to do it, unfortunately.
 
<strong>Miyah Sundermeyer ** 19:53
Well, she's very, very nice and I think you too would hit it off. I'd love to meet her. I She would be a great guest on your show.
 
</strong>Michael Hingson ** 20:02
Well, we'd love to explore that. And if you can help us make contact, we'd love to have her on. I mean, she's a person who is extremely well known. Would would love to meet her in person. And I don't even I can probably go back and research. Where was that? I heard her. Very fascinating speaker. Needless to say,
 
<strong>Miyah Sundermeyer ** 20:23
yeah. She's so funny, too. I mean, she just ranted. It's like she's randomly funny, too.
 
</strong>Michael Hingson ** 20:30
Yeah. Well, and and that's okay. People are as they are. So you describing the whole idea of autism? And I realize they're not related. But how does autism and the way people function and behave different? Or how does it compare with, say, people with Down syndrome?
 
<strong>Miyah Sundermeyer ** 20:52
Well, for a person with Down syndrome, I don't really know much about it. I don't know much about what Down Syndrome does. But for Down syndrome, it is genetic, and that I believe that autism is genetic, too. But for Down syndrome, you have the extra chromosome, as far as I know. But I also understand that people who are downs, also have other medical conditions that are underlying, and it's my understanding that people who have Down Syndrome don't live very long as their lifespans are shorter. And I suspect as they get older, they deal with issues such as specific types of Alzheimer's disease. And so I think most of the people who are Down's and then they've died in their 30s.
 
</strong>Michael Hingson ** 21:48
I wonder about the the the intelligence level or the intelligence differences, because I know that clearly, people with autism, as you pointed out, can be extremely intelligent, it isn't really a lack of intelligence in any way. I don't know enough about Down syndrome either. To understand that,
 
<strong>Miyah Sundermeyer ** 22:05
well, there are, but there, there are advocacy group movements right now for people who are downs. In fact, there's a whole movement in the college setting called inclusive post secondary education, that allows people with Down's people who are downs that the DSM manual would refer to as an intellectual disability. And you know, for an autistic, I prefer it as I have a developmental disability, yes. But for a person with Down syndrome, they're considered to have intellectual disabilities, but they have specific curriculums now with Inclusive post secondary education. And they, they let the individuals take special class, regular college classes and be with their peers. And right at the moment, they're trying to go from just the individuals audit, auditing classes to taking college courses. But they're also trying to get them out into the world and get them into internships, where they get to do things that their normal peers do. And they're also doing other types of programs for people on the spectrum. In college settings, too. They're trying to come up with a special accommodations, because there's a large number of people on the spectrum right now that have been struggling with college because of accommodation issues, or executive functioning issues. And myself included, because I'm getting ready to I'm getting ready to go back to take some Postback classes this fall, and I'm looking for accommodations because I want I want some internships and I want to get into research and I want to build up some skill sets in that area and learn how to talk with my professors.
 
</strong>Michael Hingson ** 23:53
Well, Han, you are clearly an intelligent individual who knows what they need to have in the way of accommodations. And clearly, as we understand all being from the community of persons with disabilities, reasonable accommodations are appropriate. So is autism considered an intellectual disability in any way?
 
<strong>Miyah Sundermeyer ** 24:16
No, not that I know of. I mean, usually, you usually if you had an intellectual disability, there would probably be a dual diagnosis, you probably have someone on the spectrum, but they would also have a diagnosis if they had fetal alcohol syndrome combined with autism. Or they would have Down syndrome, which would be the intellectual disabilities and then autism, which would be the developmental disabilities. So it just really depends on how the child develops in the womb.
 
</strong>Michael Hingson ** 24:47
So you, I think, have talked a little bit about the concept of raising awareness of autism and being autistic as opposed to acceptance. Tell me about If you would,
 
<strong>Miyah Sundermeyer ** 25:01
well, actually, I believe in standing right in the middle, I believe in except in raising autism awareness and acceptance, because I think that they're both important. And I do not believe that raising awareness through organizations like Autism Speaks, and OT, and it was at the Autism Society of America, I do not believe that. That's the best way to educate people. I just think that, that way to raise awareness and acceptance are just way too big. I just think that that awareness should be more at the community level. I mean, it starts in our homeowners associations, it starts in our town halls, and it starts in our schools. It starts with our parents. And it can start by having little townhall meetings or little meetings through your homeowners association. And it starts with community building and connecting with each other. That's where the awareness starts. And then you have the acceptance part, again, at the community level, where you have families and you have individuals and you have you have employers that work in the community, that that that could also teach with Teach the individual social skills and soft skills and work skills and get these individuals employed. Because right now, what we have is just way too big. And right now there's a lot of misunderstanding about autism. And because of that we have individuals out there that are 90% either unemployed or underemployed.
 
</strong>Michael Hingson ** 26:43
That's true across all disabilities to a very large degree. I know for many years, we who happen to be blind have felt that the unemployment rate among unplayable blind people is in the 70% Roughly range. And it isn't because we can't work. It's because people think we can't work. And I suspect that it's the same for you.
 
<strong>Miyah Sundermeyer ** 27:03
Yeah, because a lot of people think that we don't, because we're autistic, they think that we don't understand something.
 
</strong>Michael Hingson ** 27:11
Yeah. And that's not necessarily true at all. Well, I'm curious about something if I, if I might, and that is that we have heard over the past several years, parents talk about not vaccinating their children because they might become autistic or that autism is caused by vaccinations and so on. And that there's been a great increase in spike in autism because of vaccinations and so on. Where do you fit into that?
 
<strong>Miyah Sundermeyer ** 27:41
So, again, I was already I already started to share showing symptoms of autism when I was developing as an infant. Because again, when I was young, my family thought that I was deaf, when it was really part of the autism, because I was probably as a baby, I was hyper, probably very hyper focused on some color, or hyper focused on something in the room as my eyesight was developing. And so I probably wasn't even paying attention to my late aunt Lois. So there's that. But as far as the vaccination goes, I do not think that that's autism at all. I think that that there's some sort of a disorder that mimics autism, but it's not autism, like look at lions disease. And I'm not saying that there's lions disease in the vaccinations, but lions disease mimics autism, I think that they could also be some sort of an allergic reaction that causes damage to the brain and somehow mimics autism, but I don't think that's autism. Or maybe they were already autistic. But perhaps there was a Mercury, there was something in the vaccinations that caused some sort of allergic reaction. And that probably aggravated I mean, I don't know, I haven't done the research. Yeah. Just off the top of my head. So I don't know. Well, the
 
</strong>Michael Hingson ** 29:06
other thing that comes to mind is that maybe the vaccinations don't have anything to do with it at all. It isn't now we are doing a much better job of diagnosing autism, and that in fact, that is caused a lot of the increase in the number of people who are diagnosed with having autism.
 
<strong>Miyah Sundermeyer ** 29:27
Yeah, that's another really good speculation. I think that one's pretty good, too. It's just that I know that Dr. Andrew, was it. Andrew Wakefield is the one that claims to have caught the that had discovered that there was mercury in the vaccinations. But his theory since since got ruled out, and I believe he was caught with plagiarism. I'm not sure. It's not good. Yeah. So I mean, his theory was ruled out. The thing is, they're people that are still believing his theories and they're still fighting back. Wow,
 
</strong>Michael Hingson ** 30:05
it's too bad that, that there tends to be a lot of that. And unfortunately, we also try to find things to blame one thing or another on when we plain just don't know enough to really understand we don't have all the answers yet. That's what science is about. And that's why it's also an evolving process. Yeah.
 
<strong>Miyah Sundermeyer ** 30:27
And science is a slow process, you know, you know, it's funny, you know, there's, you look at the media, and they're, they put all this information out there, like green tea makes you healthier. And you know, then you look, and then you look at back at those short articles, or green tea makes you sleep better. And then you click on the, on the online articles to your local paper. And then you find out that, that there's that there are other research papers that were much different than what the media have put it out there to be said,
 
</strong>Michael Hingson ** 31:06
yeah, there are a lot of misconceptions that are put out by people all over the place who don't really understand. And unfortunately, a lot of it comes from the media. But we live in a society today where basically everything gets dumped into the world, for people to see. And there are always people who believe it. And so the result is that a lot of things get spread that maybe it would be better to wait and see. Exactly. We hear about climate change today. And there are a huge number of people who just don't believe it, or it's the natural scheme of things, and there's nothing we can do about it. But a lot of people who just plain don't believe in the idea of climate change. There's way too much evidence that says that it really is something that maybe we do have some control over and that greenhouse gas emissions should be addressed. And we should deal with some of those things.
 
<strong>Miyah Sundermeyer ** 32:06
Yeah. And then there's situations where you have wildfires. I know that I understand that people can still be conservative and be careful. But I heard that isn't out there in California, there's some areas that get dry. And sometimes you have these brush fires and these forest fires that are caused by heat lightning, because the ground is so dry in California, is that true? Oh, it's
 
</strong>Michael Hingson ** 32:29
absolutely true. There are there any number of things that cause the wildfires out here, there are also in reality, a number of them that are caused by power lines that touch something and ignite a spark. And we're not doing enough fast enough to upgrade the infrastructure. But yeah, there is what he lightning can do. It is very dry. And so it's not magic to imagine that some of the fires can be created by the some of these things. And that's probably been true all along. But now, we want to find other ways to blame things rather than looking at the issues and how do we address them? Yeah, exact autism and autism is the same thing. Is it caused by something we do? I don't know that I've seen evidence of that. Is blindness caused by something we do? Well, some some people who have become blind, certainly became blind because of medical issues. Premature babies were given oxygen, pure oxygen environments and their retinas tended to malformed. And it took a while for medical science to recognize that too much oxygen might not be a good thing after all. So it's, again an evolutionary process.
 
<strong>Miyah Sundermeyer ** 33:51
Yeah, well, you know, we were, you know, I'm a big Little House on the Prairie fan. And for years, Laura's sister Laura Ingalls Wilder sister, Mary Ingalls. And I'm not just talking about the TV show, ladies and gentlemen, talking about the real historical figure Mary eagles are so first they thought she had gotten she ended up becoming blind, because she had scarlet fever. But then they discovered later on that there was some other disease in their eyes, and it just caused her eyesight to dim and then she lost it completely. And she was blind the rest of her life. Yeah. So and then there was Helen Keller, I think she saw at one point and then she became what was it blind, deaf and mute?
 
</strong>Michael Hingson ** 34:36
Correct? Yeah. But clearly had a lot of intelligence and learn to function in the world in which she lived and and hopefully helped a lot of other people grow. How to many people quote Helen Keller, but they don't really go back and intellectually understand that because of of who she was and what she did. Those quotes are meaningful and ought to be taken to heart. And it doesn't mean that we're less capable. It means that we do things in a different way. Have you ever heard? Have you ever heard people use the term differently abled?
 
<strong>Miyah Sundermeyer ** 35:17
No, I haven't. But that would make sense. But I've used the term human detour system because I was tired of the word disabled. So I decided to call it the human detour system, by learning how to focus on your abilities, and really building on those strengths and working around the things that you can never do, which, which are your disabilities, because that way you don't let the you don't let your disability steal your life and let that ruin your joy. So
 
</strong>Michael Hingson ** 35:46
well. And the reason I asked the question is, I personally don't value the concept of, quote, differently abled and have quotation because I don't think that we're differently abled, we may do things in a different way. But hey, there are lots of sighted people who do things differently because they're left handed does that make them differently abled, it only means that there may use some alternatives to what most people do. And the same if you're blind or have any other kind of disability. And I agree with you, I don't like the term disability. But I think that the community overall has tried to address that by saying you don't call people disabled people. You call them persons with disabilities. Now, for my part, I believe society in general, every single person on this planet has a disability. And people have heard me say this on the podcast. But I believe that sighted people have the disability that they're like dependent. And Thomas Edison invented the electric light bulb, to allow people to mostly cover up and ignore their disability of being like dependent until the time that there's a power failure. And then they have to run through the flashlights and the candles, but it doesn't change the fact that they have a disability.
 
<strong>Miyah Sundermeyer ** 36:58
No, it doesn't. I mean, sure, it doesn't change the fact I mean, just because I live on my own, I take the bus everywhere, it doesn't change the fact that I have a disability, you're right, I have my moments where things get too overwhelming. And I just for an autistic, sometimes things get to be too overwhelming. Like there are people there are people on the spectrum today that are scared to disclose the fact that they're autistic, because there are people that are scared to accept us. And there are people on the spectrum that like to do something called masking, which is a form of trying to blend in so people don't bully us. People don't judge us like other people on the spectrum that will love. They won't fit, they won't to stamp meaning they won't rock back and forth. They won't fidget when they're out in society. And so each day, they will go out and try to pretend to be normal, and just basically blend in like a chameleon. And then by the time they get home, they are mentally and physically exhausted. And over time that burnout builds up. Yes. So and
 
</strong>Michael Hingson ** 38:08
I think there are a lot of people with various disabilities who probably somewhat work the same way. Or they just plain resent the disability. And it oftentimes takes a long time, if at all that people recognize it's nothing wrong with being different. There's nothing wrong with having this so called disability. And I agree with you, I wish there were a better term. But it is the term that we have. And society is great at changing definitions. I mean, look at diversity. We should be included in diversity, but we're not because that is anyone with a disability. The conversation tends not to include us they talk about race and gender and sexual orientation. Disabilities generally aren't included.
 
<strong>Miyah Sundermeyer ** 38:56
Yeah, yeah. And it's just like, people don't understand that, you know, they, they think that we're whining. And we're not, we're saying, Hey, we're disabilities are part of diversity, too.
 
</strong>Michael Hingson ** 39:09
Yeah. And so it's important that people start to recognize that it's okay. Now, I and I mentioned speeches that I given that we have on the podcast, if you listen to the second show, on our podcast, you will hear me deliver a speech that I love to call moving from diversity to inclusion, because I won't accept that you can be partially inclusive, either you are inclusive, or you're not. And if you're inclusive, then you need to, and you must include disabilities otherwise you're not inclusive.
 
<strong>Miyah Sundermeyer ** 39:42
Yeah, exactly. So when did you start your podcast
 
</strong>Michael Hingson ** 39:46
started at last September, actually. So we've done 38 shows so far, we were given a we actually made Editor's Choice for podcasts magazine in February of 2022 total Surprise, but excited by that. That's awesome. So yes, it's kind of exciting. You mentioned September 11. What is your interest in what did you bring up the concept of September 11?
 
<strong>Miyah Sundermeyer ** 40:12
Well, I just want to I read that you're a survivor? Oh, yeah, you're the first person I have talked to that has actually been in those buildings. I mean, actually, I take that back. I have friends, I have friends up in the DC area. And they didn't see the Pentagon get blown up. But they said that they were on their way to work. And everything shut down. And because the the Metro in DC was shut down, they spent three hours walking home. Well, I wanted to talk to you about your experiences, because you're the first person I have met, that that was actually in those attacks and 911 what you know, is a part of my life, just like it's a part of everyone's life.
 
</strong>Michael Hingson ** 40:59
And how did you how did you react to September 11? What What was it like for you?
 
<strong>Miyah Sundermeyer ** 41:04
So 911 For me, it was very interesting. And I remember I was I was staying at a hospital with a friend and she was a teenager, it was a teenage pregnancy. And she was a girl I grew up with. And so I was in the hospital supporting her and her mom with a new baby. And the baby, the baby's father was there. And I remember getting up the next morning, and I was planning on moving to the same area that my friend and her boyfriend and her mom were and they were going to help they were going to start helping me the next day as well as the kids settled in with that new baby. But anyway, I went downstairs, I had breakfast, and I was waiting for the gift shop to open when a few nurses came in. And they started talking about somebody trying to take over America. And I said what's going on? And one of the nurses kind of brushed me off she went, then she walked away. And I said, Did I just hear you say that someone's trying to take over America. And I heard well, then the Pentagon just got bombs. And at first I blew it off. And I walked out of the cafeteria and I went over to the gift shop which was not open. And I looked and there was a waiting area by the the emergency room. And I walked over, I walked over there and I saw smoke on TV and I said what's going on? And someone said, Bob, and then I heard there was a plane that slammed into the World Trade Centers. And so I sat there trying to take in the same and I was watching as a both of the Twin Towers were on fire. It was just a very unrealistic situation. And, of course, I was so zoned out by it, that I completely. I completely missed the south tower collapse. And I thought I thought what's going on, I just thought there was a lot of smoke. And then someone said that the cell tower has collapsed. That's why you're seeing all the smoke. And then all of a sudden I saw one tower Tandy standing, that was the North Tower. And I first thought, well, at least there's one tower left. And then I was able to go to the gift shop and buy and buy that present for my friend and go back upstairs. But they were just turning on the radio. And I just hopped back in the elevator and I thought, yeah, I think the SEC, yeah, I think the North Tower was going to fall. So I went upstairs, told my friend turn on the TV. And as I was, as I was turning on the TV, there, you know, there was this, there was the North Tower falling. And I remember just I remember being very, I remember feeling very sick after that. I mean, I almost threw up when I saw the second one fall
 
</strong>Michael Hingson ** 43:56
so much less, much less the Pentagon, but of course I will I don't know actually did they? Did they show much on the news about the Pentagon? Because when I heard about it, I spoke I had been speaking with my wife after both towers fell. So of course the Pentagon was a different thing. But I don't know how much they actually showed us the Pentagon on the news.
 
<strong>Miyah Sundermeyer ** 44:18
Oh, they went back and forth. But I just remember seeing more of the footage of the World Trade Centers than I remember everybody in the hospital. I mean, they were trying to get my friend out of the hospital that everybody. Everybody was focused on the attacks, even when everybody was at the hospital working.
 
</strong>Michael Hingson ** 44:39
Yeah, everyone, of course, got focused on this because it's something that we had never experienced before. Yeah. And it became a, needless to say, a very intense thing. And I agree with most people, you'll always remember where you were on September 11. I was in the eighth grade. Read when President Kennedy was shot, it's the same sort of thing, because I remember that I was in my whole class was taking a test in our Constitution and government class in the eighth grade. And Mr. Brown was reading me the questions quietly while everyone else was taking the written tests. And of course, my job was to answer them. And my seventh grade teacher, Mr. Ren Zullo, came in and just quietly spoke to Mr. Brown. And I heard it that President Kennedy was just shot, turn the TV on. And of course, it wasn't long than before he died, the flags went to half staff, and everyone was sent home. So when there are major events like that, yeah, we do remember where we are. And then the issue is, how do we deal with them? And that's what ultimately is, is what we have to discuss regularly and think about is, how do we deal with events like this when they occur?
 
<strong>Miyah Sundermeyer ** 46:04
Yeah. So me when I saw the World Trade Centers fall, it was very hard for me, you know, when they fell, because it was hard for me to even imagine that there were people in there when they fell. And so I thought, I thought too, that maybe everybody had gotten out, but they did.
 
</strong>Michael Hingson ** 46:20
Yeah, they didn't. The people. And by the way, mostly that was the people who were above the impact points of the airplanes. I think about 90%, as I heard about it from a police officer, 90% of the people we lost were above where the planes hit. So there were very few people, relatively speaking, who were below who didn't make it out. But it doesn't matter. There were still people who didn't. And we should remember and honor those people always.
 
<strong>Miyah Sundermeyer ** 46:49
Yeah, I remember seeing video footage on the news, if they were family members that were in denial, this isn't there. They were showing pictures of their loved ones. This is my husband is missing. And you know, just seeing just seeing the reaction of them. You know, you know, that whole grief process? Can you find my loved ones, please? Can you find my loved ones?
 
</strong>Michael Hingson ** 47:13
So one of my stories of September 11, is that two weeks later? Was it two weeks? I think it was I was in the city meeting with someone. And my wife called and said that she had just gotten a call from someone who was looking for me. And the way the phone call went was that when my wife answered, the guy asked if this was the hingson residence, and of course, she said yes. And he said, Well, I'm I'm trying to find Michael Hinkson. Is this where he lives? And she said, Yes. And he was very uncomfortable. And he said, Well, is Is he okay? And she said, Well, yes. Why are you asking? It turns out that he worked for 9x, which is, of course, now part of Verizon. And he had been on the pile, which it was back then that is the the, the remains of the towers, they were looking for bodies and looking for people and so on. And he found a plaque with my name on it. He took it home, he polished it up. And then he started trying to find me on any of the lists. wasn't on any of the the list of people who'd passed at least as far as they knew, as far as he knew. Anyway, somehow he eventually tracked us down. And so while I was in the city, I did meet him and he gave me the plaque and so on, and we got a chance to meet and visit. But I can almost well I can understand people saying, well, would you help me find my loved one because at the at least at the beginning, and for some time, it wasn't necessarily very clear who totally survived and didn't survive. Really? Did
 
<strong>Miyah Sundermeyer ** 49:13
they ever find anybody alive under the rubble, not after
 
</strong>Michael Hingson ** 49:17
the first day or two. But there were a couple of people who were, for example, in the stairwell of one of the towers, who, if you will rode the stairwell down, there was I think, a police officer. And there was a woman that I believe a day or two days later, they were digging through and eventually I think she yelled and they were able to pull her out. So there were a couple. So it's one of those kinds of events where you just never know. And that's why people do a lot of searching after events like this because you don't know who might be surviving and who might not be surviving.
 
<strong>Miyah Sundermeyer ** 49:59
Yeah, So you were mentioning that 911 wasn't as just walking down the stairs, trying to get out wasn't as scary for you?
 
</strong>Michael Hingson ** 50:07
Well, for me, and again, this is something we've talked about, but I'll, I'll I'll answer your question. I spent a lot of time, once I was working in the World Trade Center, exploring it, I was the Mid Atlantic region sales manager for a computer company. So it was my job to run an office to run our facility in New York. And my position was to do that I needed to make sure that I knew everything I could about where things were around the World Trade Center, how to get from place to place, what were the emergency evacuation procedures, what were the fire safety procedures, and so on. And I spent a lot of time over weeks learning that which really created a mindset for me, that told me that I knew what to do in an emergency. And so as a result, when it happened, that mindset kicked in. We're actually now working on a book to talk about that. Because what I've realized as a public speaker who's been traveling and speaking about September 11, now for 20 plus years, what I've not done is begun to teach people, how they can learn to not let fear as I call it, blind them, but rather use fear as a powerful tool to help and control their fears. So it's something that we're working toward. And I think that that is that same fear is the same sort of thing that all of us as persons with disabilities face from so many people who are just afraid, or why don't want to end up like them. In one sense, I think at some level, they realize disabilities is an equal opportunity, contributor to people's lives, and they could become a person with a disability in some way. I know. And, and the problem is that, so if you do, do you have the strength? Or will you find that you have the strength to learn to do things in a different way? And that's what people are so uncomfortable about?
 
<strong>Miyah Sundermeyer ** 52:17
Yeah, now had I had I been in the towers that day, I probably would, if I wasn't, that wasn't super high up, like at the top, like, looking out, I think, if I would have seen the scene, the South Tower on fire, I wouldn't, you know, I would have seen the explosion, I would have been gone, I would have ran down those stairs, and I would have gotten out of there.
 
</strong>Michael Hingson ** 52:38
Sure. Running wouldn't necessarily have worked because the stairs were pretty crowded. And in fact, when people started to panic on the stairs, we worked to, to try to keep them quiet, or at least to calm them down. To recognize that we all were in this together, we're all going to work to get out together. And a number of us had those kinds of things that we had to work on during the trip down. For me when the plane hit, we were 18 floors below where the plane hit and tower one. So I was on the 78th floor, but no one near me physically in the building at all, no one on our side of the building knew what happened. Because the plane hit on the other side of the building 18 floors above us. So if I had known an aircraft hit the building, I think I can say it wouldn't have made a difference, because I still knew that we had to use the skills and knowledge that we had to get out. But I love information. There were a couple of times that people could have told us. One was when firefighters were coming up. And then when we got down to the bottom, we met someone from the FBI and in both cases, they didn't want to talk about what happened and I can understand that they don't know me they don't know what would throw somebody into panic. But again, my situation would be different than yours. And you you might even just because of autism be more prone to panic or not. I don't know. But you know that's Well that's
 
<strong>Miyah Sundermeyer ** 54:08
no for me it would have been fight or flight. Yeah, so But So how long did it take you to get down the stairs was I read? How long did it take you to get down the stairs with your coworker?
 
</strong>Michael Hingson ** 54:20
Well from the time the plane hit until we got outside it was an hour.
 
<strong>Miyah Sundermeyer ** 54:25
So it took you an hour to get down. Wow. Yep, I know. So read that. The the sprinkler systems were going off down the stairwells as well.
 
</strong>Michael Hingson ** 54:36
They're probably later on there were the sprinkler systems were on at the bottom when we got got there. But when we were going down the stairs the sprinklers weren't on where we were. And I don't know I assume that there were sprinklers in the stairs. But this I don't know whether there were but the sprinkler systems at the bottom of the stairwell were on there. He formed a barrier between the exit to the stairwell and the lobby of the World Trade Center towers. And you can imagine why that was they wanted to make sure that if fire broke out in the lobby, it wouldn't get into the stairwell. Or if it did get into the stairwell in the air currents took it down, that the fire wouldn't get out into the lobby. So there was a goodly amount of water that was falling from the sprinklers.
 
<strong>Miyah Sundermeyer ** 55:26
Yeah. And then, you know, sounds like you got out, Nick time to?
 
</strong>Michael Hingson ** 55:30
Well, I got out from tower one at 945. So we had a little bit of time to get away. But at the same time, we ended up very close to tower to when it collapsed. So we were about 100 yards away. So we ended up having to face it.
 
<strong>Miyah Sundermeyer ** 55:47
You had to face all that, from what I read you the face all the dust, what do you do to cover your faces?
 
</strong>Michael Hingson ** 55:52
Nothing for a little while, but then somebody was passing out some masks later on. And we got some.
 
<strong>Miyah Sundermeyer ** 55:57
Yep. And how long did it take before you got out of that area out of Ground Zero?
 
</strong>Michael Hingson ** 56:03
Probably by the time we really got up to Canal Street, or in that area, which was a little bit away from ground zero. It was about 1115 or 1130. I think by the time we got there, and then then later we got further up north. Yeah. Well, you know, the thing is that we all react differently to different situations. But we tend to have a lot more power to be able to deal with things, if we truly try to know. And my point is, I wasn't going to rely on people who had signs or red signs. I needed to know what to do. And I will always take input, but I needed to know what to do. And that created a much more firm conviction in my mind that there wasn't a need to be afraid. And I did use a lot of input from both guide dog Roselle at the time, and from the comments of other people that gave me more information going down the stairs. And I think that's something that no matter who we are, those are the kinds of things that we need to do.
 
<strong>Miyah Sundermeyer ** 57:16
Yeah. Well, I'm glad you got out of there safely. I mean, what, like I said, I'm really glad that you didn't end up caught up in the towers fell.
 
</strong>Michael Hingson ** 57:25
Yeah, me. Me too. Well, I'm glad that you are, are doing well. And you're going off to get your PhD, huh? Yeah, well,
 
<strong>Miyah Sundermeyer ** 57:33
right now I'm going I mean, I was planning on going to school back during 911. I just didn't know how I was going to do undergrad back at 19. I had just advocated to get out of special ed. And I was not going to do another transition program. Because I didn't like how the special education teachers were telling me that I needed to do this directions, all because of the DSM and telling me that everything at every dream I wanted was unrealistic. And so they kept shooting it down. And so they tried to put me under a conservatorship or they tried to get my parents to and my parents didn't agree with that. So they told me I could pretty much call the shots. And so at the end of that school year 2001, I just said, Hey, I'm getting out of here, I'm going to find a way to go to college. So but I, I mean, I tend to to go back a few times and take some learning support classes, after doing what they call is the compass exam, which is it's an interest exam for you that you can take a two year school, versus the, the AC T or the SCT, which they steered me away from. And so I went, I went that route instead ay ay, ay, I did the two year education first over a five years, from 23 to 28. And then I transferred my credits over to Georgia State. And I went off and on, off and on. And then I reached I finally got my Bachelor's in 2020. And luckily, I was able to graduate outside on my football field due to COVID, which was a big dream of mine. But
 
</strong>Michael Hingson ** 59:15
it's good for you.
 
<strong>Miyah Sundermeyer ** 59:17
But now I'm getting ready to take some Postback classes. And I want to I need to be talking to advisors, anybody I can because I'm fascinated and I have a background that just most of my classes seem to seem to geared towards developmental type psychology and psychology is my baby. So that's what I want to get my doctorate in, is developmental psychology and I want to go into research and I'd also like to teach so
 
</strong>Michael Hingson ** 59:44
I, and I don't say this lightly, but I'll bet you'll be good at it. You're clearly very articulate, you know what you want to do, and that's as good as it gets.
 
<strong>Miyah Sundermeyer ** 59:53
Yep, yep. But, but along the way, I mean, because I didn't have along the way at my undergrad. I didn't have mathematical background, I didn't really have much of an academic background because I was in Special Ed and I hated studying. So when I moved to Atlanta from Minnesota at the age of 20, at the age of 21, my aunt told me that, okay, do you want to flip burgers the rest of your life? Or do you want to go back to school? So about so nearly 20 years ago, I moved down here and started learning how to do math. So math is one of my favorite subjects. Nobody understands why. Well, I spent a lot of time getting exposed to it. That's why
 
</strong>Michael Hingson ** 1:00:34
it doesn't matter. It is. And that's, that's the big issue. But yeah, you do have an explanation for it. So that's pretty cool. Well, Maya, we have been talking for now a little bit over an hour. So I am going to suggest that what we ought to do is to keep in touch. And when you have more adventures about your education talked about, we should get you to come back on the podcast again.
 
<strong>Miyah Sundermeyer ** 1:00:55
Yep, I will come back and talk about my education, especially as I talked about my progress for that. And then I really need to have temple back on the show. However, I really like to see her in person again, I miss seeing temple. So
 
</strong>Michael Hingson ** 1:01:11
well, if you talk with her, see if she would love to chat and explore coming on unstoppable mindset. All right, well, thank
 
<strong>Miyah Sundermeyer ** 1:01:18
you much. Well, I
 
</strong>Michael Hingson ** 1:01:19
appreciate it. And if people want to reach out to you, is there a way that they can contact you and you have a website or anything or whatever?
 
<strong>Miyah Sundermeyer ** 1:01:27
Yeah. Well, so I'm a podcast host myself that said that. Yeah. And I'm currently on a podcast tour. And you are number four on the tour. So I've HelloWorld with Miyah, and that's helloworldwithMiyah. <a href="http://podbean.com" rel="nofollow">podbean.com</a>. That's Hello, world with Miyah dot pod <a href="http://bean.com" rel="nofollow">bean.com</a>.
 
</strong>Michael Hingson ** 1:01:45
Hello, world with miyah dot pod <a href="http://bean.com" rel="nofollow">bean.com</a>. Okay,
 
<strong>Miyah Sundermeyer ** 1:01:50
yeah. And I have two applications. I am calling for proposals. I'm always looking for guests to be on the show. And I am also on a podcast tour right now. So if you know anyone that has any slots that are open, I would love to be on your show. So
 
</strong>Michael Hingson ** 1:02:07
great. Well, we can introduce you to people and make some of that happen.
 
<strong>Miyah Sundermeyer ** 1:02:11
All right. Well, thank you so much.
 
</strong>Michael Hingson ** 1:02:13
Well, thank you. And I appreciate everyone who is listening to this today. Miyah is certainly one of those people that I want to grow up to be like, I can just say that.
 
<strong>Miyah Sundermeyer ** 1:02:27
But whoever for two years, I have a young face, but I'm about 40 now.
 
</strong>Michael Hingson ** 1:02:31
There you go. Well, I want to thank you again. And thank you all for listening. If you'd like to reach out to me, we'd love to hear your thoughts about the episode. You can email me at Michaelhi M I C H A E L H I  at accessibe A C C E S S I B E .com. You can also go to our podcast page, which is www dot Michael hingson .com slash podcast Michael Hingson is M I C H A E L H I N G S O N. And if you go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Or if you're listening to this at some other location, please give us a five star rating. We appreciate the ratings. And I hope that you'll give us a five star one for this episode. So again, thank you all for listening. Wherever you are in Miyah, thank you for listening. Are you all you listen to thank you for being here.
 
<strong>Miyah Sundermeyer  </strong>1:03:21
All right, thank you much.
 
<strong>Michael Hingson ** 1:03:22
Thank you.
 
</strong>Michael Hingson ** 1:03:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable advocate with Autism with Miyah Sundermeyer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5a117a9d-ac0a-43f9-b924-68c148284a60.mp3?source=rss&amp;ext=asset.mp3" length="48689537" type="audio/mpeg" />
<itunes:episode>70</itunes:episode>
</item>
<item><title>Episode 69 – Unstoppable Corporate Communicator with Bradley Akubuiro</title>
<guid isPermaLink="false">https://pinecast.com/guid/665362f5-bf34-4a49-ae88-b2eef417c808</guid>
<pubDate>Tue, 25 Oct 2022 11:00:55 -0000</pubDate>

<itunes:duration>01:16:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4d59b94a-3cb9-4121-bb08-b03b225e02c4/UM069-Bradley_Akubuiro-Coverart.jpg" />
<description><![CDATA[<p>Bradley Akubuiro’s parents raised him to have a deep and strong work ethic. His father came to the United States from Nigeria at the age of 17 and worked to put himself through school. As Bradley describes, both about his father as well as about many people in extremely impoverished parts of the world, such individuals develop a strong resilience and wonderful spirit.
 
Bradley has led media relations and/or public affairs for Fortune 50 companies including Boeing as it returned the grounded 737 MAX to service and United Technologies through a series of mergers that resulted in the creation of Raytheon Technologies. He also served as an advisor to Rev. Jesse Jackson Sr. and to the Republic of Liberia post-civil war. Today Bradley is a partner at Bully Pulpit Interactive, an advisory firm founded by leaders of the Obama-Biden campaign.
 
As you will see, Bradley is a wonderful and engaging storyteller. He weaves into his stories for us lessons about leadership and good corporate communications. His spirit is refreshing in our world today where we see so much controversy and unnecessary bickering.
 
I look forward to your comments on this episode.
 
<strong>About the Guest:</strong>
Bradley is a partner at Bully Pulpit Interactive, an advisory firm founded by leaders of the Obama-Biden campaign. He focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts, as well as equity, diversity, and inclusion matters for clients.
Bradley has led media relations and/or public affairs for Fortune 50 companies including Boeing as it returned the grounded 737 MAX to service and United Technologies through a series of mergers that resulted in the creation of Raytheon Technologies and has also served as an advisor to Rev. Jesse Jackson Sr. and to the Republic of Liberia post-civil war.
A nationally recognized expert in his field, Bradley has been quoted by outlets such as The Wall Street Journal, CNBC, and The Washington Post, and his columns have been featured in Business Insider, Forbes, and Inc. Magazine, where he is a regular contributor.
Bradley is a graduate of the Medill School of Journalism at Northwestern University, where he currently sits on the Board of Advisers and serves as an adjunct member of the faculty.
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, everybody. Thank you for joining us on unstoppable mindset today, we have Bradley Akubuiro with us. Bradley is a partner in bully pulpit International. He'll tell us about that. But he's been involved in a variety of things dealing with corporate communications, and has had a lot of adventures. He deals with diversity, equity and inclusion. But most of all, before we started this, he had one question for me. And that is, how much fun are we going to have on this podcast? Well, that really is up to Bradley. So Bradley has some fun.
 
<strong>Bradley Akubuiro ** 01:56
Michael, thank you so much for having me is is going to be a ton of fun. I'm really excited. Thanks for having me
 
</strong>Michael Hingson ** 02:01
on. Well, you're you're absolutely welcome. And we're glad that you're here had a chance to learn about you. And we've had a chance to chat some. So why don't we start as often and Lewis Carroll would say at the beginning, and maybe tell me about you growing up and those kinds of things.
 
<strong>Bradley Akubuiro ** 02:18
Yeah, I'd be happy to do that. And, you know, I think it would be remiss if I didn't start off talking about my parents a little bit before I talked about myself. My dad grew up in the Biafran war in Nigeria, Civil War, Nigeria. And you know, while he was going through school, they were bombing schools, and it wasn't safe for adults to be out. And so, you know, he was the guy in his family at six years old, who was taking crops from their plantation. They grew up maybe about six hours outside of Lagos, Nigeria, and was moving, you know, some of these crops two miles away, to sell in the marketplace. And you know, at a very early age was learning responsibility, not just for himself, but for the family.
 
</strong>Michael Hingson ** 03:02
Wow. Which is something that more people should do. So what what all did he do? Or how did all that work out?
 
<strong>Bradley Akubuiro ** 03:09
Yeah. Well, you know, this was a really interesting time in Nigeria's History, where you had a lot of folks who were in this circumstance, and my dad was a really hard worker, his parents were hard workers before him, his father was a pastor. And so he had a certain level of discipline and support in his household. But, you know, he knew that he had this kind of onus on him. So grew up at a time then where not only do you have this responsibility, but a big family, brothers and sisters to take care of. He was the guy who was chosen later, you know, flash forward a few years, to come to the United States, to be able to find an opportunity here in this country, and to be able to always hopefully, give back to his family.
 
</strong>Michael Hingson ** 03:59
So he came, and How old was he? When he came here?
 
<strong>Bradley Akubuiro ** 04:03
When he got to the States, he was about 17. So came to New York City, not a lot going on there. And, you know, he had to put himself through
 
</strong>Michael Hingson ** 04:15
school. Did he know anyone? Or Was anyone sponsoring him? Or how did all that work? He had a little
 
<strong>Bradley Akubuiro ** 04:20
bit of family here, but he had to find his own way, get a full time job at a gas station, and work to figure out what this country was all about, but also how to be successful here.
 
</strong>Michael Hingson ** 04:32
Where did he stay when he got here then
 
<strong>Bradley Akubuiro ** 04:36
got a little apartment up on the kind of Washington Heights Harlem area of New York, little hole in the wall and, you know, continue to work to pay that off while he was trying to pay off school. So not easy, but at the same time, you know, a really, really great opportunity for him to kind of start fresh and create some opportunity for himself and family.
 
</strong>Michael Hingson ** 04:58
So did he tell him at least With a little bit of money, how did all that work? It's funny, he
 
<strong>Bradley Akubuiro ** 05:04
asked that question. He did come with some, but it wasn't a lot. Let's start off there. But you know, what's interesting about that is, you know, he put himself through undergrad, put himself through a master's program, you know, and was doing a PhD program over at University of Pennsylvania in Philadelphia. And at Penn, he blew through his entire life savings and one semester. And so, you know, was on a great path. You studying engineering, and, you know, a semester and he's like, Oh, what am I going to do ended up going across the street to Drexel, where they were able to bring him in and give him a scholarship, as long as he was one a TA, which he really enjoyed doing. And he was able to put himself through the PhD.
 
</strong>Michael Hingson ** 05:50
Wow. So he started there as a freshman then
 
<strong>Bradley Akubuiro ** 05:55
started, so he went to several different schools started in New York. Yep, sorry, started in New York at Hunter College, did a master's program at Clark Atlanta University in Atlanta, and then came up to do his PhD at Penn. And then went to Drexel, and went to Drexel.
 
</strong>Michael Hingson ** 06:12
He moved around how, how come? What, what took him to Atlanta, for example? Do you know?
 
<strong>Bradley Akubuiro ** 06:18
Yeah, well, it was the opportunity. You know, one of the things that he had learned and had been instilled in him growing up, which he's passed on to me is, you follow the opportunity where it's and as long as you're not afraid to take that risk and take a chance on yourself and your future that will ultimately more often than not pay off in the end. And so he followed scholarship dollars, he followed the programs that would have an opportunity for him. And he went exactly where it took,
 
</strong>Michael Hingson ** 06:45
and what were his degrees in.
 
<strong>Bradley Akubuiro ** 06:47
So his master's degree was in chemistry, his PhD was chemical engineering. Wow. Yeah. What did he What did he do with that? So well, you know, the world was his oyster, I suppose, in some ways, but you know, he ended up you know, going into a couple of different companies started with Calgon, carbon and Pittsburgh, and spent a number of years there and on later on to Lucent Technologies, and fiber optics. And so, you know, he's moved on to a number of different companies, engineering roles, eventually got his MBA and has been, you know, employed a number of different places and continued over his career to work in a number of different geographies as well, whether it's like going to Pittsburgh, New Jersey, Atlanta, Massachusetts. They're now living in Rochester, New York, which I've never lived in. But it's a very charming place. It's, yeah.
 
</strong>Michael Hingson ** 07:44
It is. It is a nice place. I've been there many times. Yeah. And for customers and so on, it's a fun place to go. Well, he obviously learned in a lot of ways, some might say the hard way, but he learned to value what was going on with him, because it was the only way he was going to be successful. So nothing was handed to him at all, was
 
<strong>Bradley Akubuiro ** 08:10
it? That's right. He had a very strong family foundation. And he definitely learned a lot from his parents and from his family, and they were very close. So I think that he would say that's what was handed to him, but he certainly didn't give any get any leg up.
 
</strong>Michael Hingson ** 08:26
Right. Well, that's a good thing to have handed to you, I guess. Well, how did he meet somebody from Gary, Indiana, which is a whole different culture.
 
<strong>Bradley Akubuiro ** 08:36
Well, this becomes a love story pretty quickly. That's an article.
 
</strong>Michael Hingson ** 08:42
You can embellish how you want.
 
<strong>Bradley Akubuiro ** 08:46
Oh, my parents actually met somewhat serendipitously. They were at two different schools. My mom was going to school in Alabama, Alabama a&amp;m. My dad was going to school at the time and Clark, Atlanta and Atlanta. So about four hours apart, Huntsville, Atlanta. My mom's roommate was dating my dad's roommate. And so my mom agreed to come with her roommate to go and visit her boyfriend at the time. She happened to meet this strapping young Nigerian man in Atlanta, and they ended up hitting it off and as fate would have it, the other two their respective movements didn't make the distance but they had a budding romance that ended up lasting now at this point several decades.
 
</strong>Michael Hingson ** 09:37
Wow. So they're, they're still with us.
 
<strong>Bradley Akubuiro ** 09:41
They're both still with us
 
</strong>Michael Hingson ** 09:42
both going strong. That is, that is really cool. So what do you think you learn from them?
 
<strong>Bradley Akubuiro ** 09:48
I learned a number of things. You know, I learned first of all, and you heard my father's story, resilience. He has learned to take whatever is thrown at been thrown at him. Be able to not only take it in stride, which I think is good, but more importantly, to turn it around and channel it and to use it to his advantage, no matter what that might be. And he's instilled that in me and my two sisters, two sisters, ones, older ones younger. And that's, that's really been important. You know, when it comes to my two parents, the things that they value a ton are education, family. And when you think about the world around you, how are you leaving it in a better place than you found it. And if you can really focus on those handful of things, then you are going to have a very fulfilling and successful life. And that's how he measured success. I've taken that away from them.
 
</strong>Michael Hingson ** 10:41
He doesn't get better than that. And if you can, if you can say that I want to make a difference. And that I hope I've made at least a little difference. It doesn't get better than that does it?
 
<strong>Bradley Akubuiro ** 10:53
That's exactly right. So then
 
</strong>Michael Hingson ** 10:55
you came along. And we won't we won't put any value judgment on that.
 
<strong>Bradley Akubuiro ** 11:02
Thank you for that we
 
</strong>Michael Hingson ** 11:03
could have for Yeah, exactly. But actually, before I go to that, have they been back to visit Nigeria at all?
 
<strong>Bradley Akubuiro ** 11:11
Yeah, absolutely. And unfortunately, the most recent time that my parents took a trip back was the passing of my grandmother, a handful of years ago. And so that brought them back. But, you know, one of the things that I'm hoping to do, and I haven't done it yet, is just spend some real time out there. I've got plenty of family that's still there. So go in and spend a little time in Nigeria that's longer than a quick in and out trip. I spent some time and we've talked about this before Michael, but in West Africa, generally in Liberia. And that was a great experience. But there's not quite like going back to where it all began with your family.
 
</strong>Michael Hingson ** 11:49
No, it's still not home. Right. Well, so you you came along. And so what was it like growing up in that household and going to high school and all that?
 
<strong>Bradley Akubuiro ** 12:03
Well, there's a couple ways to answer that. Go ahead. Well, let's put it this way, I we have a very close family bond. And so you know, when you think about the folks who have finished your senses, who laugh at your jokes, because they think it's funny, and if you hadn't told that joke, first, they probably would have told that joke, the kind of family we have. It's a great, great dynamic. And so I was very fortunate to have grown up in that household with parents who truly, truly embraced that that side. You know, it was also a tough household. You know, my parents were very strict, my father, especially coming from this immigrant mindset, and this Nigerian culture, I mentioned the value of education. What I didn't mention quite, but might have been a little bit implied, and I'll say it more explicitly is anything less than an A was entirely unacceptable. There were a number of times where I found myself on the wrong side of that. And, you know, we grew up in different times, as my parents were trying to provide the best life they could for us, and a number of different urban settings. And, you know, one, one period of life for me was particularly studying in high school, where, you know, the school district of Springfield, Massachusetts at a time graduated about 54% of the students that went through that system. And so you're thinking about one in two kids who don't make it out of high school, much less make it the college, much less have a successful and fulfilling career in life. And my father, especially, but of course, both my parents want us to do absolutely everything in their power to ensure that those would not be our statistics that we would be my sisters, and I would be able to have every tool at our disposal to be successful. And they work hard at that, despite the circumstances.
 
</strong>Michael Hingson ** 14:08
So how were they when I'm sure it happened? It was discovered that maybe you had some gifts, but there were some things that you weren't necessarily as strong as other things. How did that work out for you?
 
<strong>Bradley Akubuiro ** 14:21
I want to be very clear, the list of things that I wasn't quite as good at, especially in those days, was long enough to stun you. So you know, it we we work through it together, right? I think one of the things that I admire most about my parents now that I maybe didn't appreciate enough growing up was just the amount that they leaned in, and we're willing to be hands on and helping with our education. And so my father would give us times tables when we were in elementary school and make sure that we worked through them. And if we didn't get them quite right, we would do them again, and we do them again, and we do them again. And And I remember a time when I was in the fifth grade where my father had me up until 1am, doing math problems. And, you know, I was thinking to myself, I cannot imagine doing this with my kids, when I was at that age, and then I swore at that time that I never would, I'll tell you what my blood now I swear that I definitely will maybe not till 1am, I think there's probably a more reasonable time. But to be able to invest that level of effort into making sure that your kid has everything they need to be successful. I just have I admire the heck out of it.
 
</strong>Michael Hingson ** 15:36
I remember a couple of times, I think one when I was oh seven or eight, when we were living in California, and going back to visit relatives in Chicago, or driving somewhere. And my dad said to me, and my brother who was two years older, you guys have to learn the times tables. And we spent time driving, just going through the times tables. And it took me a little while. And a couple of times, I tried a shortcut that messed me up. But eventually I got it all figured out. And he said, when you say the times tables correctly, we'll give you 50 cents. And they did when I got the time two times tables, right? They did. And also, I was learning algebra from him. My dad was an electronics engineer. And so he really worked because I didn't have books in braille early on until I was in the fourth grade, I had to study with them to a large degree. So he taught me a lot more than the schools were teaching little kids as it were. So I learned algebra early, and I learned to do it in my head, and still do. And in high school, it got me in trouble in my freshman year, because my math teacher said, Now whenever you're doing things, you have to show your work. Well, you know, I kept trying to tell her that, for me, showing my work in Braille isn't going to do you any good. I can tell you what I do and how I do it. And she wouldn't accept that and she was going to fail me literally fail me in math. Until one day I wrote out, I think one of the problems and I think just in case she took it and went somewhere where she could find somebody to read Braille. I wrote it out correctly. But I got to see an algebra one because of that one thing. By the way, after that, I never got below an A in math. She was insistent that you had to show your work, and wasn't flexible enough to recognize that there are a lot of ways to show your work. Oh,
 
<strong>Bradley Akubuiro ** 17:35
yeah. Well, that's part of the challenge, and not to make this an entire commentary on our education system. But there are so many different ways to your point to get to the right answer. And I don't think there's nearly enough flexibility in our system in many cases, except for those who really, truly tried to find it and create that environment for their students. But at a at a you know, broader look, there isn't nearly enough flexibility to appreciate that we're going to have many different ways to get these answers.
 
</strong>Michael Hingson ** 18:04
I think that really good teachers, and there are a lot of good teachers. But I think the really good teachers make that leap and allow for flexibility in what they do. Because they recognize everyone learns differently. But the big issue is, can you learn and can you demonstrate that you learned?
 
<strong>Bradley Akubuiro ** 18:24
Yeah, well, that's what we're all striving for.
 
</strong>Michael Hingson ** 18:27
It is I was pretty blessed going through school, especially in high school, a lot of the times, I would stay after school and extra period to study in the library because again, not everything was available so that we actually had people who would read material to me or give me information that was written on boards that I didn't get any other way. And usually, the teachers would come in, we would set up days and they would come in and give me tests. And what was fun about that was we would go through the tests fairly quickly and spend most of the hour chatting and I got to know a number of my teachers that way and that was so valuable for me. One of them especially Dick herbal Shimer, I still know and you know, he's going to be what 85 I think it is this year, and he will be at five I think August 28. We still keep in touch, he came to our wedding. And he tells me that I'm getting to be closer in age to him and I point out that I'll never be as old as he is. And he tries to convince me that mathematically I'm getting closer and I say 13 years is still 13 years.
 
<strong>Bradley Akubuiro ** 19:35
Hmm, yeah, don't let them don't let them try to get you. That's
 
</strong>Michael Hingson ** 19:39
right. It's not gonna work.
 
<strong>Bradley Akubuiro ** 19:42
was gonna ask you if you had a favorite teacher because I feel like teachers, if you put together this for many years have such an incredible impact on you and how you see yourself.
 
</strong>Michael Hingson ** 19:52
I remember a lot of things from a number of my teachers and I can tell you the names of most all of my teachers. I remember in my freshman year English, our teacher was a Mr. Wilson has actually Woodrow Wilson was his name was an older gentleman. And one day we were sitting in class and he was just talking about philosophy. And he's talking about people's ethics. And he said, and I remember it that, you know, a good example is, if you need to borrow a quarter from somebody, be sure you pay that quarterback, where does that come in English? But nevertheless, those are the kinds of things that he said, and other teachers said various things, and they stick with you.
 
<strong>Bradley Akubuiro ** 20:36
Yeah, no, it's so true. I mean, for me, my favorite teacher was Darlene Kaffee. She was my fourth grade teacher, taught all kinds of, I mean, touch everything you learned in fourth grade. But the most important thing for me was, she gave me confidence in my writing ability. You know, I had always enjoyed writing, but I never really thought of myself as someone who could potentially be a writer. And she was the first person who sat me down and said, Hey, look, you submitted this assignment. And it's really good. You could be a writer one day, and you know, she had me write poems, you had me write a number of different things that weren't class assignments. But there were things that she was like, Hey, if you want to do this, then you got to practice it. And I learned so much from her. But the most important thing I took away was that confidence in my ability to do these things.
 
</strong>Michael Hingson ** 21:27
Yeah, yeah. And that's one of the most important things that good teachers can bring to us and not tear you down, because you don't necessarily do something exactly the way they do or want. But if you can demonstrate you learn that is so cool.
 
<strong>Bradley Akubuiro ** 21:42
Yeah, it is. Yeah, it is. So,
 
</strong>Michael Hingson ** 21:47
as I said, I keep in touch with declarable Shimer won his 80th birthday, I flew to Nebraska where they live and surprise him for his birthday, which was nice. That's awesome. Yeah, it was a lot of fun. And hopefully, we'll get back there one of these days soon. Meanwhile, I'll just give him a hard time on the phone.
 
<strong>Bradley Akubuiro ** 22:08
Cathy's out here listening when I'm not going to surprise you don't listen to Michael. But if I show up, then I'll have a cake or something.
 
</strong>Michael Hingson ** 22:17
Yeah, exactly. Well, so. So what was high school like for you? I think you said there were some things that happened in high school.
 
<strong>Bradley Akubuiro ** 22:26
Yeah, high school was a I mean, when you think about formative man, this was a formative experience for me. So it was between my sophomore and junior year of high school, when one of my very best friends a guy who I consider to be like an older brother to me, was shot and killed in the drive by shooting. It was devastating. You know, I had a period over a few months, where not only was he killed, and I found out about it, 45 minutes after I'd left town to take my older sister, with my family to college and 22 hours away. So this wasn't something he did every night. And I likely had been with him had we not been on that trip. But you know, he unfortunately passed that night with a 45 caliber bullet hole in his heart. You know, my experience with school with with life that I mean, it really took a turn at that point. Because not only had I lost somebody who was very close to me, but the police didn't catch the guy who did it. In fact, they caught a guy who was a friend of ours that had absolutely nothing to do with it, and put him through absolute hell, only to find out that he wasn't responsible for this, any of us could have told you that right up front. You know, that was a terrible time. You know, a couple of months later, Michael, we had another one of our close friends who was shot and killed. And the girl who was with her at the time was shot in the leg trying to get away. And you know, and another month and a half after that another one of our good friends was you know, shot in his own driveway trying to get into his car and head to the grocery store. And it wasn't safe for us. And it was a really, really challenging time, just to exist, much less to try to focus on school and to focus on other things that are going on. How could you do that? When you didn't know if when you left in the morning, you were going to be able to make it home at night?
 
</strong>Michael Hingson ** 24:32
Why was there so much crime? Well, that's
 
<strong>Bradley Akubuiro ** 24:36
a million dollar question. You know, there's so many factors that go into it. And since then, I've spent a lot of time thinking more about the kind of, you know, macro factors, but it's a very specific on the ground situation at that time was there was a gang war between two rival gangs, street gangs in the city. And my engineer who I just referred to lived right in the heart of Eastern Avenue, which is the home of the app and Springfield became there. And across State Street was Sycamore and a number of different folks and rivalries had kind of established then. And so, you know, this was not that there's ever, you know, really sensical reasons that, you know, these things happen. But this was as nonsensical as it could be, you know, people who are killing each other and dying for reasons that if you were to ask those who survived now, why they would ever pull a trigger and situation like this, they probably couldn't really tell you or maybe even remember.
 
</strong>Michael Hingson ** 25:38
So it wasn't race or anything like that. It was just the whole gang environment, mostly.
 
<strong>Bradley Akubuiro ** 25:45
Yeah, that's right. And at the time, you know, you think about the economic factors that go into this. And I talked about this in the context of Chicago all the time, because that's where I live now. And the situation is just as salient here. But if you were to be on the west side of Chicago, Northwestern most neighborhood within the city limits of Austin, you would be in one of the poorest and one of the most dangerous zip codes in the industrialized world. If you were to go two miles over to Oak Park, one of the suburbs just outside of the city. It's one of the wealthiest in the region, and it is an amazing neighborhood, and the infrastructure across the board when it comes to the education system, and the amount of money per pupil. If you were to look at the crime statistics, if you were to look at the policing, if you were to look at any measure of quality of life, it is night and day different, but it's separated by a couple of streets. And that to me is unfathomable.
 
</strong>Michael Hingson ** 26:52
It is crazy. Chris, you also have some really serious gangs back in Chicago. You know, the notorious was the cubs in the Sox, for example.
 
<strong>Bradley Akubuiro ** 27:03
That's right. And you know what the competition? beaters? You don't get in the middle of those two sets of fans?
 
</strong>Michael Hingson ** 27:09
Ah, no way. and never the twain shall meet, period. That's right. That's very many people who will say they're fans of both.
 
<strong>Bradley Akubuiro ** 27:20
I don't think that's legal, actually. Ah,
 
</strong>Michael Hingson ** 27:23
that would explain it. I'll tell you sports fans are really tough. I remember when I lived in Winthrop, mass right outside of Boston. And every year, I would on opening day, I'd be somewhere in Boston. And if the Red Sox lost immediately, basically everybody on the news and everyone else just said wait till next year. Yeah, they were done. It was no faith at all. It was amazing. And and I remember living back there when Steve Grogan was booed off out of the Patriots game one year and just I'll tell you, they're, they're amazing.
 
<strong>Bradley Akubuiro ** 28:04
Well look at the dynasties they've gotten now. Unbelievable. Although, you know, I live with a die hard. Tom Brady fan. My fiance has been a Patriots fan since the beginning. And it's been a complete complete nightmare trying to figure out are we watching the Patriots? Are we are we watching the Buccaneers? And are we Tom Brady fans are Patriots fans? You know, it's a little bit of everything in that house. But I can't ever say that I'm not happy. I am a fully dedicated supporter of all things. Somebody in SNAP, otherwise, I'm in a
 
</strong>Michael Hingson ** 28:39
lot of trouble. It is safer that way. Well, I have gained a lot of respect for Tom Brady, especially after he left the Patriots. And not because I disliked the Patriots, but because of all the scandals and the deflated footballs and all that sort of stuff. But he came back and he proved Hey, you know, it's not what you think at all. I really am good. And he continues to be good.
 
<strong>Bradley Akubuiro ** 29:03
Yeah, it's 100%. Right. Well, and that to make this, you know, given a broader topic about Tom Brady, he gets plenty of press. But you know, the fact that he was able to say, All right, you have decided that I'm done in this sport. You've decided I'm too old to play this sport, but I have not run to the end of my capability. And in fact, I've got a lot more to offer this game. And he went and he took it with someone who would respect that and the Buccaneers and he won another championship. I mean, you can't you can't make this up.
 
</strong>Michael Hingson ** 29:38
No, absolutely. You can't. And so we'll see what the Rams do this year. I liked the Rams. I grew up with the Rams, Chris, I'm really prejudiced when it comes to sports and probably a number of things because we've been blessed out here in California with great sports announcers. I mean, of course, Vin Scully, the best of all time in baseball, and I will argue that with anyone But then Dick Enberg did a lot of football and he did the rams and he did the angels. And of course we had Chick Hearn who did the Lakers, their descriptions and the way they did it, especially Vinnie just drew you in. And I've listened and listened to announcers all over the country and never got the kinds of pictures and announced me announcing and announcements that I got by listening to people in California, so I'm a little prejudiced that way.
 
<strong>Bradley Akubuiro ** 30:31
Well, and you shouldn't be you absolutely should be. And I will say this, the power of storytelling that these folks that you just described are able to wield is phenomenal. And it's a skill that I actually wish more folks had and more different industries. Because if you can tell a strong compelling story, you can make it visual, you can bring people and like that the power it has to bring people together, and to motivate them to act is just unbelievable.
 
</strong>Michael Hingson ** 31:01
Johnny most was a was a good announcer a pretty great announcer in basketball, but not really so much into the storytelling, but he had a personality that drew you in as well. Well, that counts for a lot. It does. I remember living back there when the Celts were playing the rockets for the championship. And the Celtics lost the first two games. And Johnny most was having a field day picking on the rockets and so on. But Moses Malone, Malone was criticizing the Celtics and said, You know, I can go get for high school people. And we could beat these guys. Wrong thing to say, because then the Celts came back and won the next for Johnny most really had a field day with that. That's what happens. Yeah, you don't open your mouth. Alright, so you went to Northwestern, that's a whole different environment.
 
<strong>Bradley Akubuiro ** 31:59
Totally different environment. And, you know, I gotta tell you, I owe a ton to Northwestern. The exposure, it gave me two more global mindsets, people come to that university from all over the world, all kinds of different socioeconomic backgrounds, and looking to do so many different things, the academic rigor of the institution, and the resources that were at our disposal, were so incredible that it completely changed my experience. And frankly, the outlook I had for my own self and career. How so? Well, I'll put his way I went to school, for example, at the same time, as you know, students who had some similar backgrounds to the one I did, to being in school at the same time, as you know, Howard Buffett is the grandson of Warren Buffett, and you know, Bill polti, you know, whose grandson of, you know, the polti, you know, the namesake of Pulte Homes, and you know, literally billionaire families. And so you start to realize, if you can sit in a classroom with folks like this, and with all of the opportunities that they've had, the education, they've had private schools, things along those lines, and these are good friends, by the way, you know, when you can do that, and then realize, hey, you know what, I can keep up, I can do this. And then you know, you are receiving, you know, grades professors who support you opportunities, in terms of internships, all of these things, and realms that you never even considered possible even just a year or two earlier. It truly broadens your horizons in ways that I don't even think I could have appreciated before I was into it.
 
</strong>Michael Hingson ** 33:44
Wow. And that makes a lot of sense, though. We're all we're all people. And we all have our own gifts. And the fact that you could compete is probably not necessarily the best word because it implies that there are things that we don't need to have, but you are all able to work together and that you can all succeed. That's as good as it gets.
 
<strong>Bradley Akubuiro ** 34:05
That's exactly right. And I do find compared to a lot of places, Northwestern have a very collaborative culture. I found that, you know, from faculty, the staff to students, everybody was very interested in seeing everybody succeed. And you know, we believed truthfully, that all of us could there's enough room on the boat for all of us.
 
</strong>Michael Hingson ** 34:29
What was your major journalism? No surprise being Northwestern?
 
<strong>Bradley Akubuiro ** 34:36
Yeah, I was I was a big, big, big proponent of the journalism school and actually still remain affiliated. I'm on the faculty over there and sit on the board of the journalism school and have loved every second of my time, wearing the purple t shirt.
 
</strong>Michael Hingson ** 34:52
There you go. Is my recollection. Correct? Wasn't Charlton Heston, a graduate of Northwestern?
 
<strong>Bradley Akubuiro ** 34:57
You know, I don't know the answer to that but I will wouldn't be surprised if it really seems,
 
</strong>Michael Hingson ** 35:02
it seems to me, I heard that he was doing something where he was he was doing something for Northwestern, as I recall. But that just strikes my memory.
 
<strong>Bradley Akubuiro ** 35:12
Yeah, there's some very remarkable graduates from that organization.
 
</strong>Michael Hingson ** 35:16
So you were involved, as I recall, in our conversations about and about such things in dealing with minority enrollment, and so on, and you met some pretty interesting people during your time there. Tell me about that, if you would?
 
<strong>Bradley Akubuiro ** 35:32
Yeah, no, absolutely. So my freshman year, we will actually, this was my sophomore year, we actually only brought in 81 black freshmen. And that was the lowest number in terms of black enrollment in a given year at Northwestern since the 1960s. And so, you know, the university was looking around and trying to figure out what what is it that we're doing? And where are we missing the mark? And how do we not only attract black applicants, because we were able to get folks to apply? The challenge was to actually get them to choose to matriculate. And where are we losing folks in the process. And so, you know, I had been really, really interested in participating in some of the work around minority recruitment enrollment, from the time that Northwestern had recruited me, because I recognized my background wasn't necessarily what you would consider to be orthodox for the folks that got into schools like this. But they took a real hard look at me and said, We think this guy can be successful here. And I wanted to encourage others who might not necessarily think of Northwestern as an option that was attainable to them, and I don't even know about it, to really start to understand the opportunities that could be available to them. And so I was, you know, flying to different schools, not only in the Chicago area, but back in places that looked a lot like where I grew up, and telling, you know, folks, Northwestern wants you, and you should really give it a shot. And so that was a fascinating time for me, and my own development, that space.
 
</strong>Michael Hingson ** 37:11
So what did you do for the school and dealing with the whole issue of minorities in that time?
 
<strong>Bradley Akubuiro ** 37:19
Yeah, there were a handful of things. You know, there's there's one was how do you create programs that channel some of the frustration that a lot of students who look like me had, and so a number of folks, actually, this is the spirit of college students, gotten together, you know, put up signs and decided to kind of protest. And so instead of going through, and just kind of registering our anger, what I did was work with the admissions office. And I did actually formally work as a work study student and worked on some of the stuff, it wasn't just volunteer, but take this energy that the students had, and create programs like a pen pal program, like a fly in programs, some volunteer initiatives that we can have, that would allow students who are upset about the outcomes, to help change those outcomes by direct engagement with those who might come to Northwestern, and really improve our metrics for the following year. And we were able to do that, both in the African American and Latino communities. What did
 
</strong>Michael Hingson ** 38:23
you discover? Or what did the university discover about why people might apply, but then didn't matriculate. And then how did you turn that around?
 
<strong>Bradley Akubuiro ** 38:32
Yeah, there were a couple of things. So one was, for students who are getting into places like Northwestern, very commonly, we saw that they were getting into places like University of Pennsylvania, Stanford, Harvard, a number of other universities at the same time, particularly if you were to think about the minority students who are applying and getting in, and what those schools had, that Northwestern didn't quite have, was full need blind admissions processes, which Northwestern did adopt. But the short version of this is, if you got into one of those schools, you are probably going to be able to get if this if your circumstances required a full ride. And so, you know, the economic opportunity was really significant. And you were at a disadvantage. If you were a student who was interested in going to Northwestern, or any of these other schools that was really good, but couldn't you couldn't afford to go and you're gonna go to the place that you could afford to go and maybe that's your local school, or maybe that's one of these other schools, but we had to really do something to create the funding to ensure that these folks could go to the school and do it at a at a rate that wasn't going to break the bag.
 
</strong>Michael Hingson ** 39:49
And you found ways to do that. Well, I
 
<strong>Bradley Akubuiro ** 39:52
certainly didn't do it alone, but the university
 
39:55
there see University found ways to do that. Yes, that's right.
 
40:00
We started up a commission. So a number of students, myself included, foreign petition at the time, Marty Shapiro, who was the President of University took this issue very seriously as a economic scholar, and genuinely his background is in the economics of higher education. And he started at the school as president, while I was in again, my sophomore year, as a lot of these things were kind of taking shape and taking hold. And as one of the most successful leaders that I've met, invited us in students, the leaders in the university who are focused on this, and we had asked for a taskforce to focus on this. And he set one up, and he chaired it. And it was focused on how do we create opportunities for access, particularly for this community that had need, but wanted to be here. And, you know, one of the things that he did pretty early on in his tenure, was to establish a fund that was going to be dedicated to programs to financial need to a number of different things that would directly address this community. And we built on it from there.
 
41:14
Wow, that's, it's great that you had a strong champion who was willing to be farsighted enough to help with that, isn't it?
 
</strong>Bradley Akubuiro ** 41:22
Absolutely. It would not have been possible without that.
 
<strong>Michael Hingson ** 41:25
So you met as I recall you saying Jesse Jackson, somewhere along the way? in that arena, especially since you're in the Chicago area? That makes a lot of sense.
 
</strong>Bradley Akubuiro ** 41:35
Yeah, you know what I'm starting to put together thanks to you hear that this was a pretty big year for me.
 
<strong>Michael Hingson ** 41:41
To see, I'm getting impressed. So I did about yourself.
 
</strong>Bradley Akubuiro ** 41:50
You know, it's funny. But yeah, there was a convergence of things. And so in this particular year, I did meet Reverend Jesse Jackson. And this started a relationship that's been incredible and life changing that remains to this day. But the way that it happened, Michael, is that there was a woman Roxana Saberi, who had been taken political prisoner by Iran, and she worked for the BBC. She had been a former Northwestern middle student. So a number of us who are part of the journalism program, Adele had decided that we were going to get together and as college students are wanting to do, we decided to protest and hopes that we would, on our campus in Evanston, get the State Department to pay more attention to this particular issue. And hopefully, it takes negotiating for her really seriously. And while I have no idea whether, at the time Secretary Clinton saw anything we were doing, my guess, is probably not Reverend Jackson, who to your point was just on the other side of Chicago did. And the connection there is Roxanne's buried, did her first interview with the BBC as a professional reporter with Reverend Jesse Jackson. And he was committed to advocating for her release. And so he actually reached out to us, via the university asked a few of us to come down and join a press conference with him, where he intended to go and negotiate for her release on humanitarian grounds. And I participated in that with another student. And it was absolutely phenomenal and led to so many doors being opened for me.
 
<strong>Michael Hingson ** 43:35
Wow, what your were you in school at the time?
 
</strong>Bradley Akubuiro ** 43:38
So this was my sophomore year. Great, great. Again, still part of the great sophomore year. Yeah, and I continue to work with Reverend Jackson, throughout the remainder of my time in college and for some period after college. But there were a number of things, but it all tied back together, because the issue that Reverend Jackson was advocating for at the time that spoke most deeply to me, was this issue of college affordability and access, and you have this program called reduce the rate, which was all about reducing the interest rate on student education loans, because we had bailed out banks. And you know, the autos and so many others, rates of zero to 1% and said, Hey, you're in trouble pass back when you're ready. We'll make it cheap and affordable for you to do that. But we never granted that level of grace to students who are supposed to be our future. And instead, we were breaking their backs was, you know, interest rates of six to in some cases, as high as 18%. Without any, you know, kind of recourse you get stuck with these things for life.
 
<strong>Michael Hingson ** 44:47
And people wonder why we keep talking about eliminating the loans today or lowering the interest rate and the reality is, as you said, students are our future and we should be doing all we can to say point that that's absolutely
 
</strong>Bradley Akubuiro ** 45:01
right. I still firmly believe that and, you know, our loan system, and frankly, the cost of education is just crippling. It's, it's, it's crazy. And this is for multiple generations. And I'm sad for what the future will look like if we can't figure this situation out.
 
<strong>Michael Hingson ** 45:23
Yeah, we've got to do something different than we're doing. And it's just kind of crazy the way it is. It's extremely unfortunate. Well, so you got a bachelor's? Did you go get any advanced degree or?
 
</strong>Bradley Akubuiro ** 45:36
Well, I did actually attend Northwestern. For a good portion, I masters that integrated the integrated marketing communications program over there. And that dovetails really well into where my career ultimately went and where it currently resides. But you know, Northwestern was the educator of choice for me.
 
<strong>Michael Hingson ** 45:57
So, career wise, so what did you then go off and do? Since you opened the door? Yeah.
 
</strong>Bradley Akubuiro ** 46:03
So you know, it's been a number of different things. And this will sound disparate, but it all comes together. I went, after working with Reverend Jackson to Liberia, and I spent time in Liberia working for the president of Liberia on postwar kind of reestablishment of a democracy, which was a big thing. And frankly, way above my paygrade, I got an opportunity to work on it, because I had spent time working with Reverend Jesse Jackson, and that will come back in a second. But there was a student who was doing his PhD program at Northwestern, who had been who is I should say, the grandson of a former president of Liberia, who had been killed in a coup in October. And I had been friends with him, I knew that I wanted to get to West Africa to do some work, particularly around education and social programs. And he connected me with his mother who had been deputy minister of education. And I had been fortunate enough to create an arrangement that I was really excited about to go to Monrovia, and Liberia, the capital city, and to spend some time working on programs out there. And when she found out that I worked with Reverend Jesse Jackson, she called the president and said, This could be a great opportunity. And they cooked up a program where I would actually champion and work on establishing a program and policy around leadership development, and capacity building for the country post Civil War, which was, again, an absolutely amazing and life changing experience, really hard.
 
<strong>Michael Hingson ** 47:45
What was the world like over there? And what was it like for you being from a completely different culture as it were than over in Liberia?
 
</strong>Bradley Akubuiro ** 47:53
Well, the first thing I'll say is, if you live in the United States, and you believe, you know, poverty, you ain't seen nothing yet. Because, you know, one of the things that you will find in countries like Liberia, and some of the places and post war, Eastern Europe and the 90s, and different kinds of places is, there is a level of resilience and a level of spirit that is built into society that comes almost entirely from experience with incredible hardship, just absolutely incredible hardship. And Liberia at the time that I was over there was amongst the, you know, five poorest countries in the world, after what had been 14 years of concrete civil war and 30 years of civil unrest. But the people that I met could not have been better spirited, and just nicer, more optimistic and incredible people.
 
<strong>Michael Hingson ** 48:52
So how long were you over there?
 
48:54
I was over there for less than a year and spent some time doing consulting, even after I came back to DC, but was on the ground for less than a year.
 
49:03
And when you came back from Liberia, what did you go off and do?
 
49:07
When I came back from Liberia and I want to, you know, couch this and my rationale, I had worked for Reverend Jesse Jackson on these big kind of global programs that that presidents and heads of state and you know, business leaders and all these different folks went over to Liberia and got this chance to work on, you know, kind of reinstituting a democracy and meaningful ways with the president who later on became a Nobel Prize, Peace Prize Laureate. And you know, what I came to realize, Michael, was that my opportunities were quickly outpacing my experience. And so what I said is, let's now try to find a place where I can get some of the fundamentals some of the framework for a lot of the work that I had the opportunity to do. And the place that I chose to go is Booz Allen Hamilton is a management consulting firm and you One of the largest public sector practices in the world. And so I went in with the intention of really being able to shore up my skills. And what happened? Well, hopefully they'll tell you that I was successful.
 
</strong>Michael Hingson ** 50:11
Okay, good.
 
<strong>Bradley Akubuiro ** 50:16
It was a really fascinating time to be there. You know, Booz Allen, had a lot of significant contracts. This was the time of the Affordable Care Act's passage. And so, you know, at the time that I went over, I got to work almost exclusively on ACA, and a lot is talked about in terms of the legislative kind of process to get that accomplished. But what is talked a lot less about is the actual opera operationalization of it, and what that looks like to stand up state health exchanges, and different states to actually entice somebody coming from, you know, a psychiatry program at top medical school, that choose to put on a uniform and go to a base at, you know, an Air Force base or an army base, and provide clinical care for those who are returning from war in Iraq and Afghanistan. And all of these were provisions of the bill. But actually implementing those things, was a very tall order. And so I got an opportunity to really kind of roll up my sleeves and work on a lot of that work. And that was incredibly formative work.
 
</strong>Michael Hingson ** 51:22
So it was a real challenge, of course, to get the Affordable Care Act passed. I remember in 2009, I was speaking at a an event for a companies whose hospital boards and leaders of the staffs of the hospitals in the network, were getting together and I went to, to speak, and talk about some of my experiences and talk about disabilities and so on. The person right before me, was a medical expert. He was, it was a person who talked about the whole concept of how we needed to change our whole idea and environment of medical care, and what we really needed to do as a country and so on. And he had been involved in every president's investigation of how to change the medical synth system. Ever since I think he went this was 2009, I think he went back to Nixon, Oh, wow. He, he said it all came down to the same thing. And he said The best example is, he was doing this as part of the team for Bill Clinton. And they talked about what needed to be done, how to change the medical system, and everybody bought into it, and so on, until it got down to specifics of saying what it was going to cost. And that they needed to deal with some of the provisions that eventually went into the Affordable Care Act. And he said, As soon as the politicians got a hold of it, and said, This is a horrible thing, you're gonna cause too much controversy, the President's would all run. And that's why no one ever got anything accomplished. And he also said that Obama was probably going to get something passed. And he actually predicted almost to a tee, if you will, what was going to pass. And that's exactly what passed and what didn't pass. And he said, later, we'll actually start to worry about the cost of, of medical coverage in this country, but they're not really willing to face that issue yet. And he predicted we would be able to do something by 2015. Well, that hasn't really happened yet, either. And now we're maybe making a little bit of a dent. But it was very fascinating to listen to him predict, based on so many years of expertise, what was going to happen.
 
<strong>Bradley Akubuiro ** 53:46
Yeah, I mean, that's incredible. And I will say, a lot of times the policy takes a backseat to the politics on these things. And it takes so much, you know, Will and kind of moral fortitude to get in there and drive these things, particularly when there's interests on the other side of it. But you know, I'm with you. We're not quite where I think you predicted we'd be in 2015. But driving towards it now. And hopefully we'll make more progress.
 
</strong>Michael Hingson ** 54:16
Yeah, we're slowly getting there. So what did you do after Booz Allen Hamilton?
 
<strong>Bradley Akubuiro ** 54:21
Yeah, so the things that I really love the most about that work during that time that the the change in a lot of that kind of management strategy was the change communications aspects of it. And so I knew that I wanted to get more fully into communications. And so the next few jobs for me, were discretely corporate communications, if you will. And so I got an opportunity to follow a mentor to a company called Pratt and Whitney jet engine company, you know, builds jet engines from from fighter jets to, you know, the big commercial airplanes that we fly in, and love that experience. It's moved to kind of the corporate side of that company to United Technologies in time and worked on a number of different mergers and acquisitions, including the spin offs of Otis, the big Elevator Company to carry air conditioning both of these which spun off into fortune 200 publicly traded companies their own, to ultimately what became you know, the merger with Raytheon. Raytheon? Yeah. Yeah, exactly. It most recently produced Raytheon technologies. And so a really, really fascinating set of experiences for me there. And then
 
</strong>Michael Hingson ** 55:35
you along the way, also, I guess, we're part of the formation of bully pulpit international with the Obama Biden administration.
 
<strong>Bradley Akubuiro ** 55:44
You know, I wasn't part of the founding, this all kind of happened in parallel with folks who I have a ton of respect for who I now work with bully pulpit, interact was formed in 2009, with a number of folks who came out of that Obama campaign, and then White House. And it started in the kind of digital marketing, digital persuasion space, and all of the kind of, you know, really amazing tactics and strategies that they learned on that campaign, particularly, as social media was starting to become more popularized and more mass adopted, they said, how do we start to apply some of that stuff, as you think about not only other campaigns, but to foundations and advocacy groups into corporations? And you know, you flash forward 1213 years now, and this is a fully operational 250 person agency, where we're focused on, you know, how do you help organizations of all types, you know, really express their values and find their voices on these really key important issues. But also, how do leaders make really tough decisions on things like, you know, Roe v. Wade, and what that means for their employee base, and what they're going to do policy wise, and how they're going to communicate around that afterwards? On through gun reform, and what folks do if you know, you are operating, and buffalo or in Texas, when you know, some of the massacres that happened earlier this year happen. And this has been, you know, really fascinating. And I came over here after being chief spokesperson for Boeing. And it's been really fun to reunite with some old friends and folks who have been doing this kind of work for a really long time now.
 
</strong>Michael Hingson ** 57:37
So Boeing, so when did you leave Boeing
 
<strong>Bradley Akubuiro ** 57:41
left Boeing, a year, just shy of a year and a half go
 
</strong>Michael Hingson ** 57:45
around during the whole 737 Max thing?
 
<strong>Bradley Akubuiro ** 57:49
Well, you know, interestingly, you bring this up, I was brought over to Boeing, in response to the 737. Max, you know, I was asked to come over and to really think about what does a world class Media Relations organization look like? That is going to be transparent, accountable, and 24/7? Around the globe? And more than anything, after you've had, you know, two accidents on the scale that they had, you know, how do we really become more human and how we interact with all of our stakeholders, internal and external on a lot of this stuff? And that was a really, really, really challenging, but rewarding process to be part of and to help lead?
 
</strong>Michael Hingson ** 58:33
How do you advise people? Or what do you advise people in those kinds of situations, you had a major crisis? And clearly, there's an issue? What do you what do you tell corporate executives to do? And how hard was it to get them to do it?
 
<strong>Bradley Akubuiro ** 58:49
Yeah. So on the first part of that question, it really comes down to being human, you got to put yourself in the shoes of the people that you're trying to communicate with, and to, if you are a person who lost a loved one, on a plane that went down outside of, you know, Addis Ababa, and Ethiopia, if you if you were, you know, one of the people who lost your, your spouse or your kid, you know, the last thing you want to hear from a company is, you know, we did things right, from an engineering standpoint, what you want to hear from that company, is, we are so sorry that this happened. And we're going to do absolutely everything in our power to ensure it can never happen again. And here are the steps we're taking and here's what we're going to do to try to make things right and you can never completely make things right. In that circumstance. You can at least be understanding.
 
</strong>Michael Hingson ** 59:48
I remember 1982 When we had the Tylenol cyanide incident, you know about that. Yeah. And if For us, and what was the most impressive thing about that was within two days, the president of company was out in front of it. And as you said, being human, that's a corporate lesson that more people really should learn.
 
<strong>Bradley Akubuiro ** 1:00:18
Yeah, it's a difficult thing to do. Because I think, and this isn't just lawyers, but it's easy to blame it on lawyers, the natural reaction is to immediately think, well, what's my liability going to be? What are people going to think if they think that I actually did make this mistake? And how do I cover it up? And how do I try to diffuse responsibility? And that is exactly the opposite of what you should do. And this isn't just good communications. This is good leadership.
 
</strong>Michael Hingson ** 1:00:44
Good leadership. Yeah,
 
<strong>Bradley Akubuiro ** 1:00:45
that's right. And we need more people to really understand that to your point.
 
</strong>Michael Hingson ** 1:00:50
Well, and with with Boeing, it sounds like if I recall, all of the stuff that least that we saw on the news, which may or may not have been totally accurate, there were some issues. And it took a while to deal with some of that to get people to, to face what occurred that necessarily things weren't going exactly the way they really should have in terms of what people were communicating and what people knew and didn't know.
 
<strong>Bradley Akubuiro ** 1:01:15
Yeah, well, then you ask the question, how difficult was it to get the senior executives to get on board with the new approach. And what I would say is, and this goes back to some of we were talking about earlier, the top down kind of approach to this, and what's happening and the most senior role matters the most. And the CEO who came in this was after the former CEO was was like, you know, the chief legal officer, the head of that business, and a number of different executives, you keep going on, had exited the company, the new CEO, who came in they've Calhoun, currently is still the CEO, they're brought in this new wave, this refreshing new approach and culture, and was all about how do we ensure that we are being accountable, and that we're being transparent, because that is what matters in this circumstance. And so with that license to operate, it was a lot easier to come in and convince folks Well, this is how we should approach this from a media perspective, from a communications staff perspective, and across the board, with our customers with regulators, cetera, et cetera, et cetera. Because everybody was on board that this is what we needed to do. And frankly, it's the only way to not only repair our reputation, because this is 100 year old company has been at the first of so many different things historically, from an aviation standpoint, and helped truly invent modern flight. So how do you create a reputation that people expect coming out of that, but also to respect again, those who trusted the company, because when you step on a fly, you know, you know, as Michael, when you stop on a flight, you don't want to think about whether it's gonna make it to the other side or not. You want to trust that it's gonna make it to the other side and focus on what you got to do when you get there and everything else in your life. And people had for a brief period of time lost that faith. And that is what we were really trying to restore.
 
</strong>Michael Hingson ** 1:03:15
Do you think you were pretty successful at getting faith and confidence restored,
 
<strong>Bradley Akubuiro ** 1:03:20
I think we've made a good start at bone still remains a client. And I would say that the work that is ongoing is going to take time, because it takes five seconds to lose your reputation. It takes a long time to rebuild it and to regain trust. And I think the company is committed to what it needs to do to do that. But it is a journey.
 
</strong>Michael Hingson ** 1:03:44
What do you advise people today you do a lot of consulting, and you're involved in consulting with CEOs and corporations, and so on? What's advice? What What piece of advice would you give them? Or do you give them?
 
<strong>Bradley Akubuiro ** 1:03:56
I think one of the biggest pieces of advice, which is been especially a sale salient in a year like this is really develop a clear understanding of who you are and who your company is, and develop some real fortitude around that, because I think it's very easy for folks to say, the expectations of society have changed. And now it's hard to just run my business, because I'm expected to speak on this and that and, you know, I don't necessarily know how to engage in that way. And I said, well find your Northstar. You know, who are you as a company and deliver on that, because if you're trying to pull and get an understanding of what's going to land the best with every single incident, you're gonna find yourself taking issues that are 5050 and losing 100% of the time, you've got to really focus on what matters to you as a company and what is truly falling again, that North Star and you're going to find that more times than not you'll be okay just trusting your gut on that.
 
</strong>Michael Hingson ** 1:04:59
You You're not going to be able to be or it's really difficult to be all things to all people without people seeing through it when you're not pulling that off.
 
<strong>Bradley Akubuiro ** 1:05:09
That's exactly right. You know, the one other thing I'll add, Michael, is that I think one of the biggest challenges that folks have that we've got to shake them out of is thinking that if you make one statement, or launch one initiative, and you move on, that you've done your piece, but I think one of the biggest opportunities for corporate American for leaders that command the resources of major corporations in particular, is to be able to create programs that will be sustainable, and will really, truly invest and moving the needle on important causes, because they have the leverage and the resources to do those things. But one announcement is a drop in the bucket and makes no difference if you do something that's going to last longer than you as a CEO or as an executive. But it's going to make a big difference in terms of the outcomes for a community, that's a legacy worth happening.
 
</strong>Michael Hingson ** 1:06:04
And it's fair to talk about that. So the value of media relations, the things that you bring from journalism, training, and so on all the way through the process, it's appropriate to do that as long as to use your words earlier, do you're doing it in a human way, is really showing the value all too often people just brag and that that doesn't add value. And I think people see through that people see
 
<strong>Bradley Akubuiro ** 1:06:27
through it instantly. And not only does it not help you, but to your point, it hurts to not only in the immediate sense, but over time, it erodes trust, and that is something you can never get back. Operating in that way.
 
</strong>Michael Hingson ** 1:06:42
Trust, as you said, can be lost in five seconds, and it takes a long time to come back. I've seen that in so many ways. And one of my favorite examples isn't even a human way. But we adopted a dog in 2003 When I was a Guide Dogs for the Blind, it was a dog that had not made it as a guide dog actually when we when she was 12 years old when we got her but the note said that she was what is the word? Non impetuous, strong willed. So we think that she probably just had her own sense and wasn't really willing to focus it wonderful golden retriever. She went back to live with her puppy raisers for six years, and then she went off and lived at some other place because they were moving to a place that couldn't keep her. And when she was 12, she was sent back to Guide Dogs for the Blind. The people that that had her said she just really couldn't stay with them anymore. They weren't they didn't want to keep her. She came back really filthy and dirty, totally unresponsive to anyone. There was a big lump on her that they figured was an infected cyst. And we had dealt with some geriatric dogs. So we said we would would take her and then eventually we adopted her, but the lump was an infected cyst. But they said she's totally deaf. She doesn't respond to anything. We The vet said, we dropped a Webster's Dictionary, you know how large those are on the floor, and she didn't even flinch or respond. So we took her and we started working with her. And over time, we discovered she's not totally deaf, she was tuning everything out. And we can only think that she must have been seriously abused. She wouldn't deal with people, she wouldn't deal with us. And just was afraid of everything and literally had created this shield around herself where she just tuned everything out. We knew we finally made progress one day, she she didn't like to go in our garage. So we think that she had just been left locked in there, the garage of these people for a while. So she wouldn't go in our garage and get in our car and go for rides. And this is a golden retriever, right. So she one day we were going to an Event Guide Dogs for the Blind in Oregon. So we were going to be driving from Novato, California up to port up to aggression, Oregon to boring Oregon. And I was taking luggage out to the car. And this dog Panama was her name literally shot around me outside into the garage and into our car. We went oh my gosh. Somehow we've gained her trust that she was willing to do that now she was pretty shivery going up in the car. But that was the breakthrough and we found she wasn't really all that deaf. She had arthritis and other things. But I tell the story because trust can be regained but you've got to be honest about it. You've got to be open about it. And you've got to be genuine but you can regain trust. That's absolutely
 
<strong>Bradley Akubuiro ** 1:09:48
right. I love that story. And you know it applies as much to people as it does to animals and salutely This is exactly I mean that is the crux of what reputation And is all about how do you approach a person with that level of respect, honesty, and show them that you care? Because if you don't show them telling them 1000 times isn't going to make a difference? No,
 
</strong>Michael Hingson ** 1:10:15
it's all in the actions. Well, you've done a lot of writing, obviously, in your life, if you've written any books, I've not written a
 
<strong>Bradley Akubuiro ** 1:10:23
book, I'm following your lead. I'm trying to learn how you got it done. Because I do a lot of writing, including for Ink Magazine, I have a regular column there. And I've just, you know, thought a lot about how do you tell some of these stories in such a compelling way and that format? And I'd love to hear how you've done it? Well,
 
</strong>Michael Hingson ** 1:10:43
I think it's all about stories and coming from being in sales. I've learned that the best salespeople are really people who can relate and tell stories and teach. Sales is all about really teaching and advising. And again, building trust, my best sales guy that I ever hired, when I asked him, What are you going to be selling for us? Because I wanted to see how he would answer it. I always ask people that. And of course, they use the oh, we're gonna sell your products and all that. He said, The only thing I really have to sell as myself and my word, and I will need you to back me up. And if I have any questions, I'll ask you. But that's the only thing I really have to sell. And he's absolutely right. The rest is stuff. Yeah. But stories are always important. And I think that stories are always wonderful to, to have. And the best people can tell you stories. They sense what you're looking to know. And they can they can inform and help you see what is relevant to do stories better than anything else. And I've had situations where I've said, our product won't work, and here's why. But here's what will. And also, again, building trust that always comes back in a rewarding way, somewhere down the line. And I did when I and other people did it.
 
<strong>Bradley Akubuiro ** 1:12:00
That's huge. Well, I 100% agree with that. And I do admire the work that you've done and the writing you've done. And maybe one day I'll actually do something on my own in terms of writing a book.
 
</strong>Michael Hingson ** 1:12:13
If you do we want to know about it, and make, you know, make it make sure there's a good electronic copy that we can convert to Braille or make an audio version of it or both. Yeah, because it's important to do that, since diversity needs to include disabilities again, or if you're going to talk about inclusion, we got to deal with disability. So that's important.
 
<strong>Bradley Akubuiro ** 1:12:35
Absolutely. Absolutely.
 
</strong>Michael Hingson ** 1:12:38
Well, I want to thank you for being on unstoppable mindset today, because clearly, you've demonstrated the value of it, and all the different things that you've done, and I've learned a lot, and I think we have had some fun, haven't we?
 
<strong>Bradley Akubuiro ** 1:12:51
Oh, we've had a ton of fun. We gotta do this. This is this is great. I appreciate you having me on. I learned a lot also. And this has been a fun conversation. But thank you. Well, let's
 
1:13:02
do it again. They absolutely would love to and I'm sure we are there more stories we can both tell and share. So let's do it. And also I would, I would hope that all of you who are listening and that you had fun too. So write us let us know you can email me at Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. I want to hear from you please. Wherever you're listening to this, please give us a five star rating. And you're also welcome to go to my podcast page. www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and hingson is h i n g s o n. And if you know anyone else who want to be a guest, then we'd like to hear from you. And you know, Bradley as well. If you know anyone else that we ought to have on I'd love to to get your thoughts and meet other people because this is all about showing us all that we're unstoppable if we choose to be.
 
1:13:56
That's absolutely right. Definitely, Michael.
 
1:13:59
Well, thank you all again. And thank you, Bradley for being with us. And we hope that he'll be back and that all of you will be back again. Next time for unstoppable mindset. And remember, we're doing two episodes a week now so it can't get much better than that unless we go to three. And we'll do that if we get more guests. So thanks again Bradley for being with us.
 
</strong>Bradley Akubuiro ** 1:14:19
Thank you, Michael. Take care.
 
**Michael Hingson ** 1:14:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Corporate Communicator with Bradley Akubuiro</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/665362f5-bf34-4a49-ae88-b2eef417c808.mp3?source=rss&amp;ext=asset.mp3" length="55228788" type="audio/mpeg" />
<itunes:episode>69</itunes:episode>
</item>
<item><title>Episode 68 – Unstoppable DEI advocate and Conscious Capitalist with Alissa Bartlett</title>
<guid isPermaLink="false">https://pinecast.com/guid/9318c8b0-4653-4acb-8721-dc5b8335c5e3</guid>
<pubDate>Fri, 21 Oct 2022 11:00:03 -0000</pubDate>

<itunes:duration>00:52:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/43a88959-078b-4d93-94ea-2383836fbf10/Unstoppable_Mindset__6_.jpg" />
<description><![CDATA[<p>Our guest this episode is Alissa Bartlett. Harnessing the power of marketing, technology, supply chain, and leadership development, Alissa ensures that startups and small businesses are putting out quality products that are needed in the marketplace. More important, especially for Alissa over the past few years she has become a staunch advocate for inclusion and diversity. I was singularly impressed that Alissa understands, especially in our current environment, the difference, and the importance of moving from diversity to inclusion.
 
Alissa also is a supporter of Conscious Capitalism. What is that? Listen and discover as she describes the concepts around it.
 
Alissa’s stories and thoughts are entertaining, but they also are quite informative. I hope you enjoy this episode and will send me your thoughts.
 
<strong>About the Guest:</strong>
Harnessing the power of marketing, technology, supply chain, and leadership development, Alissa ensures that startups and small businesses are putting out quality products that are needed in the marketplace. As a Senior Consultant with A. Bartlett Services, she’s currently working with Authentify Art, a startup who brings trust to the entire art ecosystem by securely connecting physical and digital art to its verified provenance and due diligence data. Leveraging her CliftonStrengths of WOO, Communication, Includer, Positivity, and Connectedness, Alissa is the Director of Product Quality for Authentify Art, working with products such as RFID tags for art and an IoT environmental conditions tracker. 
 
From 2018 to 2021, Alissa served as the VP, Volunteer Experience for the American Marketing Association, Minnesota chapter where she recruited and retained a team of diverse, engaged, talented volunteers. During this time Alissa also served on the nation-wide Professional Chapters Council DEI committee, where she worked with leaders from AMA chapters across the US to improve DEI policies and practices. 
 
Also a member of the Conscious Capitalism Twin Cities community, Alissa believes that businesses have both the opportunity as well as the imperative to elevate humanity. This can be done by creating organizations that follow 4 tenets: Higher Purpose, Stakeholder Integration, Conscious Leadership, and Conscious Culture &amp; Management. 
 
How to Connect with Alissa:
LinkedIn: <a href="https://www.linkedin.com/in/alissa-n-bartlett" rel="nofollow">https://www.linkedin.com/in/alissa-n-bartlett</a> 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to unstoppable mindset. Thanks for joining us wherever you happen to be today is summer is basically almost here. And that's a good thing. We're supposed to have hot record records. Whoa, I can't talk today. We're supposed to have hot weather here in Victorville California, it's only going to be about 100. And that's just the start. Anyway, I'd like you to meet Alissa Bartlett, who is a leader in dealing with all things marketing and a lot of different ways. And you're going to learn about that in the course of the day. So listen, thanks for joining us on unstoppable mindset.
 
<strong>Alissa Bartlett ** 01:58
Friday. Michael, thank you so much for having me. It's an honor to be here.
 
</strong>Michael Hingson ** 02:01
Well, it's our honor to have you. Why don't we start a little bit by you discussing kind of your life a little bit where you came from you growing up and all the usual sorts of things so that people can get to know you a little better.
 
<strong>Alissa Bartlett ** 02:14
Sure. So I grew up in Oakland, California, I have to say go warriors, because my parents are rooting very hard for the basketball team today.
 
</strong>Michael Hingson ** 02:27
day could be the day
 
<strong>Alissa Bartlett ** 02:28
today could be the day today, hopefully will be the day. So I grew up in Oakland, spent most of my time growing up between Oakland and Berkeley. Little bit ventured to San Francisco, but not too much. That's considered you know, the other side of the bay. So there's kind of a divide there. I went to a university down in San Diego at the University of California, San Diego, where I majored in psychology and human development. I graduated from UCSD in 2004. And I got an amazing job working for a nonprofit called the Center for Creative Leadership. They are a leadership development firm specializing in leadership development, training and coaching. And they also do a ton of research and, and publications around leadership. It was a great place to start my career, I learned a ton and got exposed to a lot of wonderful content and mentors. And that was really great. After being there for two years, I took on a role as a consultant. And I was doing supply chain and logistics consulting for fortnight. And my main client at the time was <a href="http://proflowers.com" rel="nofollow">proflowers.com</a>. And that was a really good gig. I had some other clients including fox racing, Burlington Coat Factory, as well as all clad which was really fun, we actually got to see how they the process that they go through to clad the metals together and create their pots and their pans and everything like that. So that was really fun. I was traveling all over the country for three years with that job, then decided I wanted to get off the road. So took on a role working for a small marketing research firm called Market lab. Market lab was an entirely remote position. So I went from being on the road every week to working from home. And that was of course working from home back before it was the cool thing to do as it is today. So I was doing project management and then I was managing a team of project managers. And then I was managing the whole operation of the company. And then finally I was doing sales and business development and and project direction for the company. So that was great for 10 years and then I decided that working From Home was just too hard on me being the extrovert that I am. And so I wanted to get back to a job where I was going into an office. So I found a company called improving. And they're a technology management and consulting firm. And they have an office here in Minnesota in Bloomington. So the commute was about 45 minutes for me from Stillwater, but I didn't really mind because I really liked the job, and I loved the company. And I was in a sales role. And so after three months being at improving, and starting to feel like I was getting the hang of the sales role, the pandemic hit. And so all of a sudden, I could no longer meet with people in person, we couldn't hold our in person events that we would do for marketing, I had to be working from home again, rather than going into an office. And it got really hard to do my job. So I struggled through another year or two of that, and got to the point where it, it was just really hard to do a sales job for a company that I was so new to and an industry that I was so new to. And then an opportunity came along for me to do some contract work with a former client of mine. So I mentioned that I had worked at proflowers. And my client, there was a man named Curtis McConnell. And he
 
</strong>Alissa Bartlett ** 06:27
had had gone out on his own and started a company called authentic by art. They're an art technology firm. And what that means is that they have a platform that that is used to manage art. It's kind of like Zillow, but for the art world used to manage art as assets. And you can have a profile of your artist and all their artwork and have upload documents that are all the supporting documents to prove the authenticity of the artwork. And they have a number of other supporting products around that that primary platform, including ID tags for art. So these are RFID tags, utilizing Near Field Communication, or NFC technology, as well as using UHF or ultra high frequency technology. So these tags can be used for tracking artwork, also for doing inventory on on a collection of art. And also for providing enhanced digital experiences to go with viewing a physical work of art. We also have an IoT tracker that tracks the environmental conditions around a work of art, including temperature, humidity, light, gyration, air quality, air pressure, and things like that. So it's kind of like a Fitbit for RT. And we can use that data to generate alerts that get triggered when something is above or below a certain threshold. So if it's getting above 90 degrees, you can have an alert get kicked off that says, hey, there may be a fire. Or if it's getting above 90% humidity, you're gonna have an alert that kicks off that says, you know, that says, hey, there may be a flood or a burst pipe here. And so these are all things that the insurance companies really care about when they're insuring the paintings because these are all things that will compromise the quality and the value of the work of art.
 
<strong>Michael Hingson ** 08:38
So what is it that you do relating to that?
 
</strong>Alissa Bartlett ** 08:42
I'm in? Yeah, I'm, I'm serving as the Director of Product quality. So what that means is I'm responsible for the quality of the products, including the tags and the art tracker, and as as well as the platform itself.
 
<strong>Michael Hingson ** 09:02
So I'm curious, you went to UCSD. I was up the road at UC Irvine, although before you. So how did you get from there? And Oakland, California to Minnesota? Oh,
 
</strong>Alissa Bartlett ** 09:16
that's a really good question. So, um, during the time that I worked for market lab, where I was working from home, I was fortunate enough to have three children. So we had one, we had one kid in 2012. And then in 2015, we became pregnant with twins. And so we ended up with three kids and we were living in a two bedroom one bath, California bungalow that we were renting. And so looking around at you know what there was available for us to buy the housing market in the Bay Area is just so bonkers that we really didn't feel like we could afford the space that we need it. Meanwhile, my husband grew up in Minnesota, and we would come to visit His family out here. And I always loved coming out to visit. And so on our last trip, we, you know, I just said to him, I think we should consider moving back to Minnesota. And he said, Well, what do you mean back? You've never lived there. And I said, well, but you know, you live there. And that's like, basically the same thing. And I think we should consider moving there. And he was pretty resistant to the idea. You know, he was like, I made it out of California. Why would I want to go back to Minnesota? I mean, I mean, I made it out to California. And I said, Well, why don't you just look at what we can afford and get back to me. So he looked at houses online. So we were in California at the time. And he looked at houses online. And the third house he looked at was just our perfect dream home. It was the type of house we always talked about wanting, you know, the layout, the location of it, everything was just perfect. And so I found a realtor and I said, Hey, I want to buy this house. And the realtor said, Great. And my inlaws came and did a tour, and they did like a FaceTime tour of it. So we could see the house on FaceTime. And they said it looked good. We trust their judgment. And so we made an offer on the house, and it was accepted. And we moved in, and the whole process took less than two months. Wow.
 
<strong>Michael Hingson ** 11:25
Yeah. And probably a whole lot more affordable in terms of price.
 
</strong>Alissa Bartlett ** 11:30
per square foot, it was about 1/8 of the price of what a home in Cal, California would
 
<strong>Michael Hingson ** 11:36
have cost. Yeah. which counts for a lot. Needless to say, yeah. So
 
</strong>Alissa Bartlett ** 11:40
we basically got three times the space that we had for a third of the price.
 
<strong>Michael Hingson ** 11:44
And you're happy back in Minnesota with all the cold weather and the snow and all that.
 
</strong>Alissa Bartlett ** 11:49
Yeah, I love it having grown up. Not really having seasons. I do like the seasons and the changing of the seasons, it makes me feel like I live in a completely different place every three months. So I think that's really fun. And right now we've got gorgeous, whether it's in the 70s. Or maybe it's up to the 80s. Now, you know, beautiful green and lush and you know, water everywhere. And you know, it's not it's not the California desert. But we're getting close to California temperatures now. And it's really nice.
 
<strong>Michael Hingson ** 12:25
Yeah, but this too shall pass
 
</strong>Alissa Bartlett ** 12:27
it Sure well, and it'll get cold again. But the snow can be fun, too. We like to we like to ski and do other kinds of outdoor activities in the snow like sledding and building snowman and having snowball fights.
 
<strong>Michael Hingson ** 12:40
There you go. Well, you have along the way become sort of active in the whole concept of diversity, equity and inclusion. How did that happen?
 
</strong>Alissa Bartlett ** 12:51
So I'm growing up in Oakland and Berkeley, I was always exposed to a pretty diverse group of people. So my best friend from elementary school is black. My best friend from high school is Asian. And I just was always surrounded by people with different backgrounds. For me, I was raised Jewish. But I was surrounded by people of all different religious backgrounds and people with you know, no religious affiliation whatsoever. And I was always just surrounded by diversity. And so I never really thought much about it. Until, let's see, it was about 2017 When we were attending a Unitarian Universalist Church, and we were exposed to the work of Robyn D'Angelo and her work around white fragility. And she was talking about progressives, who will look at a situation and say, Oh, but I'm not a racist. So, you know, we don't need to talk talk about this, and kind of shutting down the conversation. And I realized that that's something that I had been doing. And then I was exposed through a gentleman that I met on Facebook, in in one of these sort of progressive groups, Facebook groups. I met Marshawn saddar. And he said to me, you know, I asked him if he considered himself a progressive, and he said, I don't think that that's really very well defined. I am an anti racist. And I said, Tell me more about being an anti racist. And he said, Well, it's not just enough to say I'm not racist, you have to stand for something and be specifically anti racist. And so that really inspired me to take a more active role in specifically being anti racist. Not just I am not racist. So I started attending events that were put on by organizations that are in the In the Diversity, Equity and Inclusion activism space, so there's an organization that's newer to Minnesota, called the Center for economic inclusion. And I was actually at the kickoff for their organization, the kickoff event, which was really interesting here in Minnesota. And there's some other organizations that I've been exposed to through the Minneapolis Chamber of Commerce, that are, you know, doing this kinds of kind of dei activism work.
 
<strong>Michael Hingson ** 15:33
How is any of that translated being prejudiced about this kind of subject? How is that translated for you in terms of ever dealing with disabilities, because typically, in the diversity world, disabilities are left out, we talk about differences, we talk about race, we talk about gender, and, and other kinds of things. But when it comes to dealing with disabilities, those of us who are involved in that tend not to be included, which really tends to be a problem. So how does how do we deal with that?
 
</strong>Alissa Bartlett ** 16:05
That's a really good question. And I think that part of it is that oftentimes with a disability, you can't see it. So sometimes you can, right. So you can see race and ethnicity, you can see gender, there are some disabilities that you can see, you know, when we're talking about kind of physical disabilities and limitations, but there are a lot of disabilities that you can't see whether it's a mental disability or chronic pain, or, you know, other types of disabilities. And so I think when you can't see it, it gets harder to measure. And it gets harder to take into account. But there's some, some Well, I mean, I think that your organization, for example, is a really good, really good example of a company that does cater to inclusion around all different types of disabilities and making websites accessible to people with with many different types of disabilities, including disabilities that you can't necessarily see.
 
<strong>Michael Hingson ** 17:12
Well, yeah, that's true that we deal with a number of disabilities, which may not be visible. But even taking into account the visible disabilities, I have, for example, attended meetings on diversity. And I've actually been asked to speak at meetings on diversity. The problem is that when the conversations are occurring, and they're discussing diversity, and such things, disabilities are still left out. And so we can, we can get granular and talk about specific disabilities, but it really doesn't matter. We are still as a class of people, not included in the conversation pretty much. And that tends to be the problem, the unemployment rate among most persons with disabilities. And I'll deal with physical disabilities, whether it be people in wheelchairs, people who happen to be deaf, people who happen to be blind, the unemployment rate is close to 70%. And it's not that we can't do the work, it's that we're not given the opportunity because people think we can't. And in the whole diversity movement, we get left out. And that's sort of the the frustrating part. How do we get the movement to truly be inclusive? Because you can't be inclusive? If you're going to leave segments of the of the group out?
 
</strong>Alissa Bartlett ** 18:38
Well, I think you said the key word there, which is inclusion. So it's not just about diversity, which tends to be more associated with skin color, and gender and the sort of visible things that you can see. It's about making yourself and your organization be inclusive of all. And that's why when I was the VP of volunteer engagement for AMA, Minnesota, that's American Marketing Association, non American Medical Association, American Marketing Association, Minnesota chapter, we were doing our strategic plan for 2020. And we were focusing on in being more inclusive, and we've been we purposefully use the word inclusion rather than the word diversity, because it is more broad in its definition. And so how do I personally handle it? So it's not just enough to say I treat everyone the same regardless of their abilities or disabilities or skin color or gender. But what I actually do is I seek out people who are different from me, whether it's different skin color, different age, different under different religious background, different culture or career, or different abled Enos able bodied gnus, I seek out people who are different from me. And I cultivate those relationships and I get to know them and learn about, you know, who they are and where they're from, and their background, and you know, that sort of thing. And so I maintain a very inclusive group of friends and colleagues and acquaintances,
 
<strong>Michael Hingson ** 20:34
and you actually said something that sort of verifies something that I have thought, which is diversity, in the way I put it has been warped not to include disabilities, you're right, it generally includes or involves people of different races, different genders, and sexual orientations and so on. But it doesn't include disabilities. And the fact is, it should, because we're still talking about differences, but it doesn't. And that's what really gets to be part of the issue. And so I'm seeing a lot of people who talk about inclusive today and inclusion today, but they're not because they're still doing the same thing, it still comes down to not including persons with disabilities. And the reality is if unless we change the language, and I sure hope we don't, inclusion and inclusiveness means inclusion, and you can't leave people out. But the problem is that as a society, we still haven't gotten to the point where we accept persons with so called disabilities as equals. And disability is is an unfortunate term, but it's the best there is we can't, I don't I don't know another term to use differently abled is horrible, which a lot of people have tried to use, but we're not differently abled, we're just as able in the ways that we always have been, we do it differently. But so do a lot of people. Sharp people do things differently than do tall people. But it doesn't make them different or less equal. So it is a it is a challenge. And somehow, we really need to change the conversation to truly be more inclusive right from the outset. And that's the the thing that I think is still lacking a great deal.
 
22:30
I agree with you. And I think that that's the importance of podcasts like this one where you're talking to a lot of different types of people about these concepts. And alissa
 
</strong>Michael Hingson ** 22:30
We do talk to all sorts of people, even if they like the Warriors, as opposed to the Lakers, but it's okay. Oh, sports is fun. But but you know, it and I asked the question, because I was curious to, to get your responses. And they they really do sort of validate the thoughts that I and then others have had. And it is also important for people like you who are out in the world and dealing with a lot of these things to find ways to broaden people's eyes about inclusion and diversity. And hopefully that will happen. Well, you said, you've been doing work with the American Marketing Association left to learn more about that.
 
<strong>Alissa Bartlett ** 23:37
Yeah. So I'm ama Minnesota, has been around for about 40 years. And when the George Floyd murder took place in May of 2020, there was a big uprising here, you know, that was sort of Minnesota was sort of ground zero for this swell of activity. And we among the AMA board, were talking about this a lot. And what we recognized was that if you look at our chapter, it doesn't necessarily reflect the makeup of our profession as a whole. Most of the people who are involved with our chapter are white. And most of the people who are involved with our chapter are women. So we were mostly attracting white women to our events. Interestingly enough, the panelists at our events were mostly white men, despite the fact that our membership was mostly white women. Our panelists were most still mostly white men. And I think that's just a holdover from from previous eras where white men were seen as the sources of information and knowledge. So we recognize that we had a problem Not we weren't reflecting the larger community of marketers that are in Minnesota. And we had some data around that. And, you know, it's it's a much more diverse population than what we had. We had some diversity in terms of industry and experience level and education and that sort of thing, which was great, but we didn't have a good level of diversity when it came to skin color. And we didn't have a good level of, you know, a reflective mix when it came to gender of our panelists and our speakers. So we started paying attention to that. And we started partnering with other organizations in the Twin Cities that could bring, you know, get us in front of a different audience. For example, there's an organization called Black bloggers and creatives of Minnesota. And we partnered with them to put on events and invite their membership and our membership and sort of do some cross mingling there. We also took a look at our panelists and made a specific effort to make the panelists be more diverse. And of course, here again, I'm using that word, diversity. And I'm using that on purpose because we were definitely focused on what the panel's looks like. Because that's one way to do, it's not the only way to do diversity and inclusion. But that's one way to do it. So I'll give you an example. We have a signature event that we do every year, and we call it ad bowl. So we do this event the day after the Super Bowl, and it's all about the ads that were shown in the in the Super Bowl that year. So in 2019, the ad bowl panel was made up of three white men, and one woman woman of color. It was a great panel, I learned a lot, it was fun and funny, but it was definitely skewed. And so in 20, in 2021, when we did add bowl, we were very conscientious to pull in panelists who looked different from each other. And so that year, we had two white males, one white female, and two women of color who were, who were female, obviously, being women. And so we had a much more diverse panel, and the conversation was richer and brought in more different perspectives on the ads. And of course, that year, diversity and inclusion was a really big part of the Superbowl ads given the groundswell of activity through the Black Lives Matter movement. So it was great to have a panel that was really reflective of experts in this field, and people who have lived experiences that are related to the that content. So I was really proud of the work we did around that
 
</strong>Michael Hingson ** 28:04
was at Bull virtual and 2021. It was
 
<strong>Alissa Bartlett ** 28:11
so so it's actually been virtual, we haven't yet done an in person one. So my expectation is that next year, it will go back to in person, which is really fun. But the being virtual, we actually use it to our advantage because we were able to get some panelists that didn't live in Minnesota, they're thereby diversifying the panelists even more so. Well,
 
</strong>Michael Hingson ** 28:36
hopefully in the future. They'll add people with disabilities, you know, what the if depending on who you listen to, whether it be the CDC or other places, the population of persons with disabilities in the United States is anywhere between 21 and 25%. So it's a pretty substantial group. And hopefully, they will also get more involved in the whole marketing world. And that might be a fun thing to add to the mix.
 
<strong>Alissa Bartlett ** 29:07
I think that's a really excellent point, Michael, I'll have to take it back to them.
 
</strong>Michael Hingson ** 29:11
I think it'd be a fun thing to explore what happens at the ad bowl?
 
<strong>Alissa Bartlett ** 29:17
The panelists all present, which which one of their ads, which one of the ads was their favorite? Okay, so we get to watch the ad, and then we talk about it and why was it their favorite? We then do the ads that the ad that they liked the least. And we talked about how it might have missed, missed the mark. And then we talked about any other ads, ads or campaigns that were, you know, significant or stood out in a specific way.
 
</strong>Michael Hingson ** 29:44
We don't discuss the puppy bowl or the Kitten Bowl.
 
<strong>Alissa Bartlett ** 29:48
No, I mean, the only way that would come up is if it was tied to some brand was running.
 
</strong>Michael Hingson ** 29:55
Oh, I understand. That's that's another whole story. Yeah. Well, I think you've talked about this a little bit. But you, you mentioned it as one of the things you wanted to talk about how do you practice diversity and inclusion in your daily life? I think you've touched on that some already.
 
<strong>Alissa Bartlett ** 30:15
Yeah, I touched on that a little bit. And that is that I really purposefully seek out people who are different from me. And so that's one way that I do it. I have three sons, three boys, and I talk to them about people who are different from them, you know, differently abled, or who look different or who, you know, we I tried to incorporate, at a very basic level, I tried to incorporate toys and activities that are typically meant for girls, and I'm using air quotes here when I say girls, but my kids are really into My Little Pony, for example, which is something that's, I think, typically targeted towards girls. We do a lot of arts and crafts in our house. So I expose them to things that are geared at a more diverse population. And the another thing that I do is I seek out authors that are that are like a diverse set of authors and content creators. When it comes to things like books, and podcasts and articles, just really seeking out sources of information that have a different background from me.
 
</strong>Michael Hingson ** 31:37
Well, I'm glad that you really do focus on looking at things that are different than you and people who are different than you and that you give your children exposure to that at an early age. If we start that earlier, then they'll grow up thinking about that more than if we don't do it at all. Indeed. And that's kind of important to do. Yeah. So who inspires you?
 
<strong>Alissa Bartlett ** 32:03
So I smile when you're asked that question, because the person who inspired that question to begin with is a dear friend of mine named Robbia, Koon. And Robbia works and lives in London. When I met her, we were both living in San Diego, we had both gone to UCSD. And then she worked for proflowers, who, as I mentioned, was a client of mine. Robbia has made her way out to London. And she has she works full time. But she also has a wonderful podcast called more than work. And who inspires you right now is one of the questions that she always asks her guests. And I just love it as a question. And so when you asked me for questions, Michael, I was like, you should ask me this one. So Robin inspires me because not only does she work full time, actually in a marketing role, as well as, but she also does this podcast, and she does stand up comedy. And, and to me, those three things are kind of three full time jobs in themselves. And she does all of them. And oh, by the way, she does it with a chronic medical condition. So she's doing all this, along with this chronic condition, which, if you want to learn more about that you should go check her out at more than work <a href="http://pod.com" rel="nofollow">pod.com</a> where she will talk a little more about that. But she inspires me right now, another dear friend of mine, who inspires me is Rashida Mahane, and Rashida. I met Rashida through LinkedIn through some mutual LinkedIn connections. And Rashida has a startup in the financial services sector. And my former company improving was running a competition for startups. And so I didn't know Rashida very well, but I knew that she was the CEO of a startup. And so I messaged her one day and I said, Hey, you should apply for this pitch competition that we're doing. And she got back to me immediately and said, Absolutely, I will. And I said, and hey, you know, I don't know that much about you or what you're doing. But I would love to see your pitch, if you would just do it for me. I'm not one of the judges, but I'd love to see it. So we arranged a time for her to do her pitch for me. And it was incredible. And we hit it off right away. And what her what her app is. It's an app that was originally she had it geared towards millennial millennial women. And it's a financial management app to help people not only to improve their financial situation, but also to improve their relationship with money and their behaviors associated with money. So her business sits at the intersection of financial play anything, and psychology. And I just thought that that was a really interesting way to approach it. And one of the pieces of feedback that Rashida got from the code launch people code launch was the name of the competition that she had applied for. One of the pieces of feedback she got was that her her product was not specific enough with who she was targeting, because millennial women are a very large group. And it just didn't feel tailored enough to one population. And so she and I had a lot of conversations around this. And I said, Well, why don't you tailor it towards African American, millennial women? And she said, Well, I don't really know that there's a market for that. I don't know, I think that she was just nervous about doing that. And she thought that that would make her market too small. And she said, I'm just going to design it for any millennial woman, and, you know, hope that African American women get interested in it. And I said, Well, I think you're going about this backwards, I think that you should be designing it specifically for African American women. And other people will be interested in it as well. And I said, design, the app that you needed three years ago, when you had hit rock bottom design, what you needed, then, as a single mother, you know, raising her her daughter, and dealing with financial issues and work issues and all of this stuff, design the app that you needed. And she was like, You're absolutely right. And that really set her off on this course, to develop an app specifically for women of color. And
 
</strong>Alissa Bartlett ** 36:53
she's really taken off, she's won a bunch more competitions. She applied to code launch again, the next time it ran and got accepted into the program, and got part of her app developed for her for free. And she's just been kicking ass and taking names. And I'm so proud of her. And she's a huge inspiration to me.
 
<strong>Michael Hingson ** 37:13
That's pretty exciting. It's It's interesting when you can really have an impact on someone and their attitudes and what they do, I think that it's important that we try to broaden people's horizons. And I say it that way, because you broaden her horizons by getting her to focus in on a specific group of people. And I wonder if what you also said is true, which is that others outside of millennial African American women have gotten interested in her app.
 
</strong>Alissa Bartlett ** 37:49
Yeah, they have. And, you know, one of the things that we talked about, as I said, you know, it's so often that systems in our country are designed for the majority, the, not the majority of the, yeah, the majority group, right. So if that, let's say that, it's, you know, the education system, which is primarily designed for white children, and then the minority groups just have to adapt. And I said, you know, don't black women deserve to have their own financial planning app that's designed specifically for them? I think they deserve that. And, you know, it's not a ton of differences. I'm not saying that African American women are that much different from white women. But there are some there, there are differences there. You know, they're they're dealing with different challenges and different hurdles, and they really deserve to have something that's designed specifically for them. And the thing is, you can't, you know, paint everyone in the same group with the same brushstroke. And there will be other people who are not necessarily an African American woman, but maybe they are a single mom. And, you know, maybe this app would be helpful to them, too. And it will attract other people and other demographic groups, but to really make it for an African American woman.
 
<strong>Michael Hingson ** 39:15
Well, it's, it's, it's also unfortunate that we have to spend so much time recognizing that everyone is different, rather than recognizing that there's so many similarities in all of us and create products and apps that address all of our issues inside one app. But that is the way the world works today.
 
</strong>Alissa Bartlett ** 39:39
No, things are very specialized. That things are getting very niche. And that's one of the things that we talk about a lot in marketing, is that you really have to get really granular and targeted with your marketing. And sometimes it'll be like a multi pronged approach where you're going after multiple segments of the population, but a lot of times, you're going to segment out the population on something, you know, whether it's race or gender or household income, or there's far more complicated, attitudinal segmentations that we I used to do at market lab. And you're going to pick one, one population to target because your product is going to appeal mostly to one specific segment of the population. And that's who you want to target with your advertising and stuff like that.
 
<strong>Michael Hingson ** 40:29
Even though other markets may very well be able to use the product.
 
</strong>Alissa Bartlett ** 40:33
Yep. But those are secondary. Yeah. Oh, I
 
<strong>Michael Hingson ** 40:36
understand. They're They're definitely secondary. But the hope is, I would think that they will come along and recognize that maybe this is good for them, too. Absolutely. Yeah, it's just, but you have to start somewhere. And I recognize the value of marketing to a particular group. And seeing how that goes. And maybe over time, we will recognize that, although we have a lot of different groups of people, we, we don't look enough at the fact that we're a lot more alike than we like to think we are. But right now we treat everything in as granular and as different. And that's probably what we have to do, because otherwise we'll leave out so many different people. If that makes sense.
 
</strong>Alissa Bartlett ** 41:28
Yeah, totally.
 
<strong>Michael Hingson ** 41:30
So you, since you, since you brought it up and said that I asked you questions. Tell me about the conscious capitalism market or philosophy guide you. And tell me a little bit more about Conscious Capitalism, philosophy.
 
</strong>Alissa Bartlett ** 41:47
Yeah, I love talking about Conscious Capitalism. Conscious Capitalism is a philosophy that I was exposed to when I was working for improving conscious capitalism is a philosophy and approach to doing business that has four tenants. So the first tenant has higher purpose and saying an organization has to have a higher purpose beyond just making money. Of course, the organization has to be financially solvent. But that can't be an organization's only purpose. The second tenant is a stakeholder orientation. And that is a stakeholder orientation, as opposed to a shareholder orientation. So it's looking at all of your stakeholders, which for sure include your your shareholders, but it also includes your customers, your employees, your vendors, your distributors, your suppliers. It can include your community, it could include the environment, and it can include all these things. And you can make business decisions based on any one of those subgroups of stakeholders, and have that be a viable business decision, as opposed to making all your decisions, just thinking about your shareholders. The third tenant is conscious leadership. And what that is saying is that you are consciously leading the charge within your community, to a more conscious way of doing business. And then the last time it is conscious culture and management, which is saying that, you know, every company has a culture, whether you intend it to have it or not. And so you ought to be intentional about the culture of your company, make it fit with your employees, and also with what you do in the world, to make it be a really great place to work. And so I think about the concepts of conscious capitalism, you can really apply it to any business. And you can even apply it to something like your household.
 
<strong>Michael Hingson ** 43:52
And I really describe to a large degree, the concept of the entrepreneurial spirit.
 
</strong>Alissa Bartlett ** 44:02
I think the entrepreneurial spirit is woven in there. But conscious capitalism is something that can be taken on by any sized company at any stage in their, in their trajectory. Some good examples of conscience of companies that embody this philosophy. So Whole Foods is one of them. And in fact, the gentleman who wrote the book is John Mackey, who is the original founder of Whole Foods, and he wrote this book called Conscious Capitalism. Southwest is another really conscientious company that, you know, really thinks about not just their shareholders, but their customers and their employees. Same kind of course, I'm blanking on on all my other conscious capital. I mean, improving my former company is a conscious conscious capitalism company where they say, Yeah, we we want to make money that's that's a given. We do Need to make money but they also do all sorts of things that are not necessarily making them money seeing things that even cost them money, for example, improving hosts, local interest groups, at their, at their offices to do things like monthly meetings of maybe, you know, the, like, quality assurance Professionals Association, or tech masters which is like Toastmasters, but for technology, and they don't just provide the space for people to come and convene, but they actually feed people. So they do pizza in the evenings or, you know, coffee and, and doughnuts in the mornings. And so they put money into the community. Because the those people are stakeholders to the company,
 
<strong>Michael Hingson ** 45:56
right. And that's kind of why I thought of the whole concept of entrepreneurialism, because it really fits very well with that whole concept. If if somebody truly has that spirit, it's a lot more than just a product, it's a lot more than making money. It is all about trying to work toward a higher purpose of what effect you're going to have and what you do with the company what you do to affect the world.
 
</strong>Alissa Bartlett ** 46:25
I agree, I think it's a really great way to grow to start a company and grow a company around around a really solid philosophy. And so from that standpoint, I agree that it that it is that it does really embody the entrepreneurial spirit.
 
<strong>Michael Hingson ** 46:40
Yeah, we, we oftentimes lose that spirit is we are an accompany and it grows and becomes more successful, we get to focus so much on making money doing things for our shareholders. And I've been lectured to by many people on many occasions about how well our overall arching goal is to just do things for our shareholders. Really, I think that people lose a lot of the perspective when they take that position that made them what they were in the first place. So conscious capitalism idea is certainly a significant part of that.
 
</strong>Alissa Bartlett ** 47:25
Yeah, exactly. So the co author of the book conscious capitalism is a professor named Raj Sisodia. And he does research on companies. And he has hidden and the he's he's done research, which shows that companies that embrace the conscious capitalism philosophy actually do better financially than companies that don't.
 
<strong>Michael Hingson ** 47:52
So and there you go. It, it proves the point.
 
</strong>Alissa Bartlett ** 47:58
Yeah. It's not just a feel good philosophy. It's actually a sound business strategy.
 
<strong>Michael Hingson ** 48:03
And that really is I think, the most important part of the whole concept is that by definition, the proof is that it it not only is a sound business philosophy, it makes for more successful businesses. Absolutely. And oftentimes, people in dealing with business, find that they do better when they recognize that there's more to life than just making an extra dollar.
 
</strong>Alissa Bartlett ** 48:32
Yeah, that's true.
 
<strong>Michael Hingson ** 48:34
Well, this has been fun. And I really have enjoyed having you on and I look forward to I'm going to have to go see if I can find the, the the book and read it. And can you give us the name of that again, in the author's
 
</strong>Alissa Bartlett ** 48:50
conscious capitalism by John Mackey and Raj Sisodia.
 
<strong>Michael Hingson ** 48:54
There you go. We're gonna have to go find that. Well, this has been absolutely a lot of fun. As I said, if people want to reach out to you and make contact with you, or learn more about what you do, how can they do that?
 
49:07
The best way to do it is to find me on LinkedIn. I'm Alissa Bartlett. And, yeah, just find me on LinkedIn, connect with me message me. And you know, that's how you and I connected my phone. And it is definitely a great platform.
 
</strong>Michael Hingson ** 49:22
Oh, LinkedIn offers a lot. And it's been fun to be able to connect with you and to connect with other people. And as I love to say, if I'm not learning from these podcasts, and I'm not doing my job, right, when I travel and speak, I always feel that if I'm not learning more than I get a chance to impart then I'm not doing it right, somewhere along the line, because I think that it's important that we all learn and grow.
 
<strong>Alissa Bartlett ** 49:46
Yeah, absolutely.
 
49:48
Well, thank you again, for being here and for being with us and a part of this. I hope that people will reach out and will read the book. I think it sounds like it is something that We should all take to heart. And for all of you, and for all of you listening, please reach out to Alissa. And of course, we'd love to hear from you, you can reach me at Michaelhi@accessibe.com. Or go to our podcast page, <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. And give us a five star rating. We appreciate your ratings and your feedback in in all that we do. So it's the way that we get a chance to understand what you want to hear about, and we do our best to make your comments into a real wish that comes true. So thanks very much. And Alissa, I really appreciate again, you being with us today.
 
</strong>Alissa Bartlett ** 50:43
And thank you so much for having me, Michael.
 
50:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable DEI advocate and Conscious Capitalist with Alissa Bartlett</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/9318c8b0-4653-4acb-8721-dc5b8335c5e3.mp3?source=rss&amp;ext=asset.mp3" length="76021051" type="audio/mpeg" />
<itunes:episode>68</itunes:episode>
</item>
<item><title>Episode 67 – Unstoppable Able Inc. Executive Director with Keith Stump</title>
<guid isPermaLink="false">https://pinecast.com/guid/49b4886b-e74e-45cb-bfbb-d12ce194334d</guid>
<pubDate>Tue, 18 Oct 2022 11:00:45 -0000</pubDate>

<itunes:duration>01:05:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/50333060-56dc-41d7-a4ca-b7c2be0cd813/UM067-Keith_Stump-coverart.jpg" />
<description><![CDATA[<p>Keith Stump is the executive director of a nonprofit organization, Able Inc., that serves mostly persons with learning and development disabilities. Keith really began his career of service as an intern in Cambodia where he saw first-hand the challenges faced by disenfranchised persons who happen to have disabilities.
 
Eventually, Keith arrived at Able Inc. where he is helping the agency take clients out of more limited work environments and working to help them learn jobs around communities in Central California. The positive philosophy around disabilities shown by Mr. Stump is all the more remarkable since he does not have a disability but certainly has learned that all of us, no matter our differences, have gifts worth our time to enhance and bring into the world. Through Keith’s involvement, Able Inc., as it went through a recent rebranding process, found and now uses accessiBe to help make its website more inclusive.
 
Keith has a number of stories he shares to help us all discover how Able Inc. is working to help make our world a better place for all of us. I am certain you will enjoy your time listening to Keith Stump’s interview. I would appreciate you giving this episode a 5<em> rating after you listen to it. Thanks in advance.
 
</em><em>About the Guest:</em><em>
Keith Stump has been volunteering and working in the nonprofit sector for the last twenty years. He received his MA in Intercultural Studies from Columbia International University where he did a deep dive into cross-cultural studies, world religions, and non-profit management and leadership. He is the Executive Director of Able Inc., which is an organization that offers life skills, job training and ultimately employment opportunities to individuals with intellectual and developmental disabilities. Able Inc. has recently rebranded and is preparing to move into a newly renovated building in Visalia, CA. Before Able, Keith worked in Fresno on behalf of homeless individuals and families as the Chief Development Officer for the Fresno Mission. Before settling in California, Keith also worked with Bethany Global where he managed fundraising for family preservation programs in Haiti and Ethiopia among other countries. While living in Michigan, Keith worked with Samaritas where he advocated on behalf of global families, refugees, and local foster youth by creating a program for the recruitment of foster and adoptive parents that was eventually implemented statewide. Keith’s career has always been focused on advocacy and building awareness around the organizations he has been fortunate enough to represent and serve. Keith and his family moved to the Central Valley four years ago, and so far, they love being so close to so much of California’s natural beauty.
 
Social Media Links for Keith:
<a href="https://www.linkedin.com/in/keith-stump-92904819a" rel="nofollow">Keith Stump - Executive Director - Able Industries | LinkedIn</a>
<a href="http://www.ableinc.org" rel="nofollow">www.ableinc.org</a>
<a href="https://www.facebook.com/ableincvisalia/" rel="nofollow">https://www.facebook.com/ableincvisalia/</a>
<a href="https://www.instagram.com/ableinc_/" rel="nofollow">https://www.instagram.com/ableinc_/</a>
 
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, everyone, and welcome to another episode of unstoppable mindset. Glad you're with us wherever you happen to be today. We get to interview Keith Stump Keith is a person I met through a colleague at accessibe our nonprofit manager, Sheldon Lewis, Sheldon, who we also interviewed here on unstoppable mindset. Keith has been involved in the disabilities world for over 20 years, and specifically, mostly involved in developmental disabilities and so on. And we'll get to all that, because I'm anxious to hear what he's doing and how he got there, and, and all the things that he's accomplished. And I'm sure that it will be inspiring to all of us. But Keith, welcome to unstoppable mindset.
 
<strong>Keith Stump ** 02:01
Thank you very happy to be here.
 
</strong>Michael Hingson ** 02:03
So tell us a little bit about you kind of how you got started and all the early stuff? Sure. Well,
 
<strong>Keith Stump ** 02:10
again, thank you for asking, and thank you for the opportunity. So I knew right out of college, quite honestly that I wanted to be involved in the nonprofit world, initially, that started on the global front. My background, really, up until fairly recently has been working in countries all over the world on behalf of refugees, immigrants, and many families, families that had children or caregivers, parents that had developmental disabilities. And so it has been very exciting to see that also translate here now that I'm working in the US. Again, I've always just had a passion for serving people and happy to continue doing that. So here
 
</strong>Michael Hingson ** 02:53
you are now in in the Central Valley in California. And that'll be an interesting story to hear how you how you got there. But how did you start out in terms of dealing with the global world and how you got involved in serving at that level? And then how did that translate into coming kind of more into a little bit more localized environment? Sure.
 
<strong>Keith Stump  </strong>03:15
So it all started with an internship in Cambodia. And I will say that I at that point really did not want to go to Asia, I had nothing against Asia, of course, but I thought that I would be working in a number of other countries continents, and I had the opportunity to go, I just decided, let's do this, let's see where it goes and what I can learn and, and that really opened my eyes, I will say first and foremost to the needs that were needs that were greater than just those that I was seeing here in the US. And certainly there are needs here as well. But when I started to see and at that time were in Cambodia, a lot of it had to do with human trafficking, there was a lot of trafficking happening with young girls, even young boys. And I noticed as I began to learn more and more that often people were children were put into trafficking situations because obviously their families could not support them or could not support the family unit as a whole. And so they felt they had no choice but to put somebody put a child into trafficking, which was truly tragic. The thing that I learned through that is that are really developed a passion through that for serving families. I learned that if we can serve the family unit as a whole, we'll be able to keep children out of these really tragic situations if we can provide them a means to support themselves and certainly children to be educated. We're, you know, we're basically on the way to fighting against human trafficking. And also what happened with that is I noticed that a lot of the families that were most desperate, were families that had children with disabilities, developmental disabilities, physical disabilities, and that really started I guess I should say my work In terms of focusing specifically on Family Preservation and working with families that had children with special needs,
 
<strong>Michael Hingson ** 05:08
so So who did you do this internship with? How did that come about? Oh,
 
</strong>Keith Stump ** 05:13
that was during my undergrad. And that was with Bethany global, which was out of Minneapolis. So I, I did the internship, I was in Cambodia for about a year I went with a couple other students, which was mostly a lot of fun once in a while, I had some drama, but it was a good time. And the great thing about it is I also met my wife during this internship, we lived in the same apartment complex. And so I worked with her aunt, at a local orphanage again, at that time, it was on behalf of some trafficking victims. And so one night, her aunt invited me over for dinner, and we got to know each other, and 15 years later, we're still married, we've been together for 17 years. So the global experience for lack of a better word has not only become something that I'm personally very invested, or I should say, professionally, very invested in. But personally, we get to go back to Cambodia a lot and visit her family. And it's been it's been good, I have a real passion for serving people around the world. And again, I'm very grateful that I've been able to do that locally here as well.
 
<strong>Michael Hingson ** 06:18
It's interesting that you say that a lot of the families that seem to be the most desperate are families that have persons with disabilities in them was that desperation also, in part because of trafficking or what
 
</strong>Keith Stump ** 06:34
it was because they they didn't, you know, often they didn't know what to do with those children. I know that sounds really awful. But that's that's the reality. And, you know, Cambodia was just sort of the tip of the iceberg as I as I finished school and really stepped into global work. Here in the US initially, after the internship, I worked on behalf of refugees and undocumented immigrants, but that took me all over as well. And then eventually, I moved into working with a family preservation program, spent a lot of time in Haiti and Ethiopia specifically as well as Cambodia, of course. And at that point, I really focus specifically on again, families that had children with special needs, and they just didn't have the resources, there were still a lot of taboos around folks that had disabilities. Specifically in Ethiopia, I'll be honest with you, a lot of it had to a lot of the taboos rose around a person's religious beliefs, they felt that if not everyone, certainly, but many people feel that if there is a disability in the family, especially with a child, the parents probably did something wrong. And so fighting against those stigmas, again, in any country can always be a challenge. And what happens with that, then is if the family feels that they did something wrong, they are unfortunately, sometimes very quick to push that child into a very desperate situation, right. So if the child can be traffic, they may do that. Simply again, to earn a little bit of extra money, which is, of course, truly tragic. I always remind folks that it's easy to beat these parents up. But then when you see what they're dealing with, and often, many of them are in extreme poverty and have seven or eight other kids. As tragic as it is, you can start to see how how that really desperate road has taken.
 
<strong>Michael Hingson ** 08:24
And unfortunately, the child with the disability is the Well, I was gonna say the loser, but everyone loses in that kind of situation, because we don't realize the gifts that maybe that child with a disability really brings to the world or could bring to the world if given the opportunity. Absolutely, yes. And so then we have that challenge. And it happens worldwide. It happens all over and it and happens in this country, sometimes in a more subtle way. But it happens in this country as well that kids with disabilities, kids who are different are just not treated the same. They're not given the same opportunities. And there's a lot of disservice that somehow we need to address as well. Yes, yeah, absolutely. So you came back from that, and then what? Well, so keep
 
</strong>Keith Stump ** 09:19
in mind that was that was over a period of oh, about 15 years. And so we eventually landed here in the Central Valley, where I am now in Visalia, California. My wife also has family here. And so I have young children and we decided it's time to settle down. We were both traveling a lot specifically me. And I have had the opportunity now to be with Able Inc. Able is an organization that works specifically here in Tulare County and Visalia on behalf of individuals who have developmental disabilities specifically, and so we teach life skills, independent living money management, and then we also do job training and job plays. smell. And so it has been really amazing to be able to do this close to home as much as I love global work, I was certainly at a place in my life where my kids needed to see me more, I wanted to see them more. And being able to do essentially the same work. Like you said, some of the challenges are different. But it's, the challenges are still very real. There's plenty of taboos here to deal with as well. But being able to do it locally, and in my own community, my wife and I recently just bought a house, and we're really plugged in here. And looking to get more plugged in. That has been exciting because I've actually never had that opportunity. As much as I worked globally or on behalf of a state or, you know, nationally, on some level, I was always, I was always in a different place, right. So I would go in, I would see the same people for a couple of weeks, and then I would have to fly out. And now that I get to do this in my community and spend time with amazing individuals on a daily basis. It's been it's been a lot of fun. It's been very exciting as well,
 
<strong>Michael Hingson ** 10:56
how long is able been around as an organization.
 
</strong>Keith Stump ** 11:00
Able has been around since 62. And so we are getting ready this year, in fact, to celebrate our 66
 
<strong>Michael Hingson ** 11:07
years. And what is able stand for?
 
</strong>Keith Stump ** 11:10
Well, quite honestly, Able stands for for. And I'm gonna explain it this way because we recently rebranded and one of the coolest things with the rebrand is we use the word we used to be able industries incorporated. Now we just go by Able. And during the rebrand process, we ended up coming up with a new logo and all of that, but the word Able really came to the forefront. And our during that process, our designer came up with Able period, they put a period at the word eight after the word Able. And that was something that our board really grasp onto was this idea we are able period we are able there's finality there enough said we are able to be part of the community just like everybody else, and in many cases contribute sometimes more than everybody else. So it simply means Able, it simply means that we are about being in a community and we are here to be recognized. And we are able just like everybody else. So it's not an acronym it is able. Yeah, yeah, that's which is literally which Yeah, which is as good as it gets, right? Yes, yes.
 
<strong>Michael Hingson ** 12:13
So what exactly does Able do?
 
</strong>Keith Stump ** 12:16
There's essentially three programs that we have right now. And we essentially offer these programs to folks wherever they may be. So the first step in our program is again, life skills, independent living skills, money management, how to cook, that's more of a classroom setting. So that would be our first step. The second step is actual job training. And I know that many organizations like Able , sort of our industry as a whole has a reputation for sheltered workshops. Able does not have a sheltered workshop, when I say job training, we're not, we don't have people in a shop that are assembling pieces for production and kind of doing the same thing all day, we're actually out in the community. So we are very integrated. We have big contracts with our city parks with Best Buy a huge distribution center, we do a lot with craft, we've got a lot of local businesses and nonprofits that we partner with. And they, they give us opportunity to do on the site, job training, paid training. And then once a individual is ready once they've gone through that program. And our goal is to help them learn a job for about two years. And it's as you know, it's not just about learning the job, some individuals learn that job very quickly, I mean, much quicker than certainly I could if I was in their shoes, but there's some additional social skills that really need to be learned soft skills sometimes are the biggest challenge. So once someone completes the job training, they are eventually placed in a actual job. So community or I'm sorry, competitive, integrated employment, we do have a lot of acronyms. CCIE is where essentially somebody finishes the program, they're placed in a full time job. And we continue to provide case match case management, we provide additional insight, sometimes we have found and I'm sure you know this, but our community loves hiring our people. But there's some there's sometimes a little bit scared to do it. And that's okay. There's sometimes a little bit worried about how to manage somebody that may have a bad day that doesn't have all the soft skills. We've worked to train them in that but we all we all have off days. And so the case manager really is a mediator between the individual that is with us and the employer. And so we have very long standing relationships with employers in our community a and w is a great example. There's a gentleman here that owns four different franchises, and he has employed our folks for over 15 years now. One of one of our staff actually our one of our folks actually stayed with him for 10 years. And so everybody loved her everybody, you know would show up at a NW and they actually they absolutely love what we do because as you know, folks, in many cases that have have what we call developmental disabilities are some of the nicest people you're ever going to meet. And so once once they're plugged into a job, they're also very committed to it. So retention is good as well. So we have a lot to give back to our community. And that has been key as well as, as a nonprofit being able to say, we're not just asking, it's very easy to always want to be on the receiving end of things. But to say, actually, we have something to give back. And by the way, if you are a business who wants to employ our folks, you're going to, you're going to learn far more from them than then you will teach. And I feel that way personally, as well.
 
<strong>Michael Hingson  </strong>15:35
And the people who get hired, gets the same wages as everyone else, they get a competitive wage and so on. Of course, yes. Yeah. And I asked that because you mentioned sheltered workshops. And I don't know whether everyone in our listening audience is familiar with what sheltered workshops were in our and so on, can you maybe describe that a little bit?
 
<strong>Keith Stump ** 15:58
Yeah, and enable did have a sheltered workshop, pretty much every organization or in this industry, I think at one point they were they were very common, especially back in the 60s, when Able started, there was unfortunately, a lot of taboo and around stigma around people that had developmental disabilities. And there was this idea that these folks are not going to find jobs in the real world, for lack of a better word, they're going to struggle to be integrated. And so let's create a safe space for them where they can can work and often be paid Yes, less than minimum wage, they're paid by piece rate, or that's traditionally what happened, where they can work and be paid based on what they're producing. But unfortunately, many of those places ended up being It wasn't intentional. In many cases, I really think that people started out with the right intentions, it was a very different time. And again, Abel, Abel had a sheltered workshop as well. And I respect what had happened there. I had seen it. Part of what I did recently was what our team did recently was to move on. beyond that. So I think intentions were right, I certainly feel that way with APR. But unfortunately, in some cases, there was abuse. And you had folks that were, you know, essentially doing the same thing every day. And they were being paid less than minimum wage, they were being paid based on what they're being paid piece rate, which basically means they were being paid based on their productivity or what the organization or the state deemed productivity. The the crazy thing about that is, in recently, Trevor and Trevor Noah actually did a story on this when sheltered workshops were really brought to light in the last year, and the laws have changed. But none of us are 100%. productive, right? It's not, it's not reasonable to expect that every single day we go to work, we're going to be able to give 100% some days, we may get 5060, some days 120. But it really was a very, it was very unfair to the individuals who worked in those in those sheltered workshops, because as you can imagine, they're being held to a standard that really not everyone else is and it's not fair to look at a human being just based on what we consider productivity. And so I am very glad that the industry as a whole has moved beyond that. And although there's some challenges with that, I am, I have, you know, certainly enable has as well readily embrace those challenges. So it's it's fairly recent, it's fairly recent. And, again, it's exciting to see folks move beyond that, because I'll be transparent. I feel personally, I'm newer to ABL, but I feel personally that it should have happened quite a while ago, and that the industry as a whole should have should have moved beyond that a long time ago, and maybe it maybe it shouldn't have been, again, different time different place. I'm not going to comment on how it worked in the past. But certainly, it's one of those deals now that we know better, we can do better,
 
</strong>Michael Hingson ** 18:55
right? Well, the, of course, part of the issue was sheltered workshops. And I'm familiar with them as well from the blindness standpoint, because sometimes departments of rehabilitation and other forces would shunt blind people into sheltered workshops and other people with other so called disabilities, because the feeling was that we could not be productive. And the whole point of the workshop is that it began with the Javis Wagner eau de Act back in 1938, when the whole concept of workers rights and employment and work weeks, and so on, and minimum wage, and so on, were all created. And the idea was that the workshop was supposed to be a training place where people who might not have the same opportunities as others, and I think it was intended to be something with the with with the right attitude and the right intentions, but the intent was that the workshops would be a place where people could go to get trained, and then they would go out into the, to the workplace. But unfortunately, a number of the workshop people decided to take it further and there was also a minimum wage. As I recall, if you were put into a workshop, initially, you would get three quarters of the wage that others would get in competitive employment. And the whole idea was, it was a training facility. Yeah, but then workshop, people evolved it to lower the minimum wage to the point where eventually it got to be that there was no minimum. And, and people were being paid blind people, for example, 22 cents an hour to make brooms. And as you pointed out, there was the whole issue of the productivity, the peace, productivity rate, and they had some very bad standards for how they determined how competitive a person could be. So it was a very unfortunate thing. And it is something where most of the country is recognizing the value that Able did, of getting away from the workshop and going out into the regular community, because people can be competitively employed.
 
<strong>Keith Stump ** 21:11
And it's great for the community. I mean, again, I will tell you that I'm just gonna say it. But this idea and this stigma that was there in the past that we have to keep people safe, that we almost have to keep them locked away from the general population is truly tragic, because now that we're and we have been out and about for 20 years now. But now that we also have the site of our employment training, where we're out in the community and integrated, it is super exciting to see and to be part of something where folks could say, Hey, I recognize you from when you were in the parks, or you were at BestBuy or what have you, and, and again, our community really loves people and loves the people that we serve. So it truly would be tragic to keep them in a warehouse all day. I don't know how else to say that not only for their own sake, but because they have so much to give back.
 
</strong>Michael Hingson ** 22:00
Well, and I think in general, you will well, people would find that these people are brighter than you think. And they know absolutely. They know when they're being shunted away. Yeah, yeah, absolutely. I was on the board of the Fort Worth Lighthouse for the Blind for nine years and just rotated off earlier this year. But the lighthouse for a while, had a sheltered shop. And not while I was on the board that had long gone away, I think back in 2004, was when the workshop was eliminated, because they discovered, rightly so that, in reality, people can work competitively. It's all about setting the stage. It's all about proper training. And I know of other agencies and so on that have gone the same way. Because the reality is, everyone has gifts, and what we need to do is to match the gifts to the job.
 
<strong>Keith Stump ** 23:00
Yes, absolutely. Now there are many, there are many things that I see our our folks do. And this is true for staff. This is true for trainees, I mean, we hire our trainees as well. And there are things that they're much better at than I am. So we learn together. Everybody has different skills. Now your job at Able is I'm the executive director. And so it's slowly being at the top, isn't it? It can be Yeah, it can be we have a phenomenal management team. But we are going through a lot of changes in organization, not only as our industry changing, which for me is exciting, because I'm not necessarily you know, the domestic industry is very different than the global I don't I have to be careful with that word industry. But the service that we provide is very different here than what I was able to do globally. So there's it's very exciting to have more resources. On the flip side, there's far more red tape. So so that has been that has been interesting. It's been a learning experience. But it's been very good. And again, our management team is very good. Very, very grateful for each of them. And we're in the process of moving as well. We rebranded a year ago. So Able is looking quite different. And our programs have changed a lot. And we have to move we have a new building, just in the last year. So
 
</strong>Michael Hingson ** 24:21
well tell us about the move. That's a that's an interesting thing. i You had mentioned it before. So why Why move what's what's happening?
 
<strong>Keith Stump ** 24:29
Yeah, so a couple things. So first of all, we want all of our campuses to be together. We have two campuses right now, our life skills program is on one campus, and then our other programs are here at the campus where I am. And so we want everybody to be together. We really want again, the whole program as a whole to be integrated as well. The other thing is that Able, the building that we're currently in did have a sheltered workshop. So obviously we don't need that anymore. And And then the third thing is with COVID. Like everybody else we found that we can do far more remotely. And actually, most of our jobs, obviously, the job. And I will say all of the jobs, actually all of our job training programs and the jobs that we actually provide to folks that we help place them into, unless we hire them personally, they're all off site. They're all remote, right? Because we're actually out in the community. So we don't need the space that we once did. The largest part of what we do is our Community Employment Services, crew, and they're hardly here, which is a good thing, because that means they're out working in the community. So so we didn't need the space. We we downsized to some extent, but because we, we are now consolidating both campuses into one, we're still in a good size building. It's about 37,000 square feet. But we didn't need the space that we did, we learned that we can be more efficient by being out there. And now moving forward, we can all we can all be together, we're still in the community, we only moved about a mile and a half north. And it's been exciting. We're renovating a brand new building. So good times.
 
</strong>Michael Hingson ** 26:05
So the the whole idea of being out in the community, of course, does a lot to educate people. Do you have some stories of just some great successes that you've had and how people who aren't normally associated with disabilities suddenly discovered that maybe things aren't as bad as they think?
 
<strong>Keith Stump ** 26:28
Yeah, I think so in terms of the community, and just building awareness. It happens almost every day, I will say that we are very lucky, very lucky. We recently hired a coordinator of public public relations and fundraising. His name is James and he and I are out in the community on a regular basis. And I will tell you that first and foremost, there's still a lot of stigma, stigma not around our folks, but around ABL and whether or not we are Are we one of those organizations that had a sheltered workshop. Just recently, actually, somebody said to both of us on the same day, two different individuals, oh, Able, you guys are the ones that lock people in the warehouses, and they can work and make money all day like, well, we're not locking anybody anywhere. We never did. But yes, there was that in the past. And so probably the biggest thing that I get to do again, on a daily basis alongside James is build awareness and tell stories about what's actually happening today. And then we get to take folks out in the community and introduce them to our, our people. And so I think practically a great example of that is we recently partnered with our local minor league baseball team in Visalia rawhide. And they have six interns, or they did during the season, the season ended a couple days ago, but they had six interns, that were part of Able, and for the most part, it went phenomenally well, they are looking to bring them on for future events, and then certainly hire them. And so that has that has been something really exciting to see is, is not just to partner with sort of our usuals, we really, really value those individuals that we've worked with those partners that we've had for years, but to be able to go out to community and to be part of what rawhides is doing not just as interns, not just as staff, because again, rawhides will hire our folks. But to also go out there and we had a we had a night that was just for ABL it was called free to be me night, we set up our booths, and we give things away every single Friday night home game. And so that's a practical example of not only a business embracing our people and interning them hiring them, but then also saying we love what Abel does, let's bring you went to the larger community and talk about what you're doing on a weekly basis. And there's two interns specifically that that work there they're six total, but two of them are really a delight. They're all awesome. So I want to I want to be careful about that. But these are the two the brothers and sister. They are a lot of fun. And I tell you, you see them walk around the park and do their job. And it's just exciting. It's also fun. I'm at the booth off, and we haven't able booth setup. They're kind of its standard now. And it's awesome. It's great having them come by and talk to folks and obviously our individuals, the people that have been through our program or or are in our program. They're the best representatives of of what we do. There are challenges, obviously, is to be expected, right? I think of the relationship we have with Best Buy a huge distribution center here. We've worked with them for years. And there are times that, you know, there's things that we need to we need to work out we need to improve, we need to help folks understand what it means to work a second or third shift. But these are all practical skills that we get to teach one individual Her name is Marley. She's been with our program for a very long time. And she's been at Best Buy I believe for over 10 years now and she is somebody who takes her job extremely seriously but is one of the most fun people you're ever going to meet. So there's certainly success stories and there's certainly stories of challenge The parks right now have been very difficult, because Visalia really has a challenge right now with transient folks. And so what does it mean for us to clean our local parks, when we also have an issue with, you know, engaging with folks that may be homeless or what have you. And unfortunately, that's not always safe. So that's something that we've really had to embrace is able and say, should we still be doing this, we've worked very closely with the city parks with the city of Visalia to, to make sure that people are safe. And it is a balancing act, because we want individuals to be out there in the real world, we want them to be seen. Our parks crews are probably easily the most recognizable because all of our trucks are branded, and people see them out there every day. And so again, we have really focused on just putting our people out there like everybody else, not of course, in an exploitive way, but saying, These are jobs that we can fulfill. And again, I'm very excited about the fact that we've been able to do that. I mean, honestly, our Community Employment Services crew is is really rising above and beyond, it's very exciting to see them build relationships, and not just with businesses, but local nonprofits. So we, we partner with Happy Trails, which is a organization here locally that does therapeutic riding, horse horseback riding, they've given so much to us over the years, we've given a lot to them, we essentially have the same clients. The source LGBT resource center is another organization that we work very closely with. There's a lot of crossover with the people they serve and the people we serve. And so building awareness around our people in the Partnerships has been really exciting. It's been very exciting to see Visalia or Tulare County as a whole really embrace us.
 
</strong>Michael Hingson ** 31:47
So what job does Marly do at BestBuy? She does a
 
<strong>Keith Stump ** 31:51
number of different jobs. But right now she is basically, she's still she drives a tug, I believe. And she's collecting cardboard and various various items like that and recycling them. But they rotate. Sometimes they're stalking sometimes they're driving the tug, sometimes they're cleaning. Sometimes I know in the past, we've had people on the line as well. So Best Buy is it's a distribution center. So there actually is an amazing place. Actually, that's where you go and you see these huge TVs and iPads. And so this is this is like Santa's workshop.
 
</strong>Michael Hingson ** 32:27
Yeah. boxes and boxes and boxes of all of that stuff, too. Yes, yes. And so that's the center. That's a distribution center then sends things to the local stores.
 
<strong>Keith Stump ** 32:37
Yeah, they cover the entire west coast. Yeah, they've been a great partner.
 
</strong>Michael Hingson ** 32:41
And so the the folks that work at the rawhides, what do they do?
 
<strong>Keith Stump ** 32:46
So they basically help. They help with some maintenance, they help with facilities, they help with cleanup, they also help with sales and that sort of thing as well. They've been out on the field they've they've helped to they don't maintain the landscape or anything like that. It's a pretty specialized deal, as I'm sure you know, but they've certainly been been out there helping with events, pre and post event type deals. So a lot of it is facilities.
 
</strong>Michael Hingson ** 33:13
Yeah. And do you think that they require, once they're on the job and trained, do you think they require a lot more supervision and a lot more work to maintain than the average worker? No, no,
 
<strong>Keith Stump ** 33:27
not at all. Unless, unless somebody again, and we all have a bad day. But if somebody, there's additional challenges, right? I mean, it's no secret if somebody has autism or something like that. And we certainly serve a number of clients that do and they wouldn't mind me saying this. Sometimes you just, there's some additional soft skills there that you need some additional help. The employer needs to understand that, you know, it's okay, take a break, step back. And then and then get back to it. But no, they definitely don't need additional help, in my opinion. I mean, I will say, and again, I love Able, we have an amazing crew. But like any organization, there's there's drama, and there's things you have to deal with on a daily basis. And I very strongly believe that it is consistent whether someone has a disability or not.
 
</strong>Michael Hingson ** 34:13
And that's the reason I asked the question, because the reality is once training takes place, and training may be a little different for some people as opposed to others, whether it's disabilities, we've been trying to train politicians for years, and that doesn't seem to be working. So there's another branch that you should start to recover politicians but but the reality is that that training is different for different people. And the best training processes are the ones that can accommodate whatever anyone needs. But the fact is that once a skill is learned, once a job is learned, people can go do it. And so we need to get rid of this whole fear of what disabilities are viewed as being thing in the world by most people as opposed to what they really are. Yeah, yeah, absolutely. And it's up. And it's so unfortunate that we have such a hard time making that happen. And I was gonna ask you, but I think I think you've kind of explained it. The the differences between here and in doing this in other countries. From an attitudinal standpoint, do you think that it's much different here overall? Or do we still really face the same fears? And are we making much more progress here than elsewhere?
 
<strong>Keith Stump ** 35:36
That is a really good question. I think, I think there is less stigma, but it is almost more subtle here. You've already kind of said that almost in a passive aggressive way. Where it's, oh, yeah, we love we love those people. But no, no, they can't do that, can they? Right. Whereas in the other places I've worked, it might be more direct, somebody might actually not be passive aggressive, they may not be so subtle, however. And that's that is worse. I mean, I'm just going to be transparent. I have found that those stigmas, people will outright come and say you, you can't work here, because you have this disability, you won't, you won't find anybody here in the US say that, mostly for legal reasons. Although they certainly will let you know. And I'm talking locally, I'm sure this doesn't happen. But I have never run into that here where someone will outright say you can't be here because of these reasons. But they will will very subtly let you know, this is the reason that we can't accept folks. And so there's pros and cons to that sometimes it's easier dealing with folks that are just they're not gonna be passive aggressive, they're not subtle, they'll just tell you what you think. And that means that you can have that open dialogue, you can have a conversation, you can educate them. And I do think that globally, what I have found is that folks are much more open to being educated, they're open to the conversations. Whereas here, you can have the conversation. And you know how this goes, everybody kind of nods their heads, and you didn't get through? Yeah, you didn't get through and the person acts nice, they act, you know, they're very, they're passive aggressive, and, Oh, we love those people. You're not We love those people. But those people, again, we can't help you right now. Whereas globally, I have found that again, this the stigma may be worse the things they say out of their mouth, eight, maybe even worse, but there's sometimes more openness to, to backup. And when you when you challenge those individuals, they say, oh, geez, you're right, I was wrong. Whereas sometimes it's harder here to get people to admit they're wrong. There's a little bit more pride around that. So you know, there's, there's some things are easier, for sure. And there are more resources here. But some things are more challenging, because I think there's more pride. I don't know how else to say that. I think people are a little bit more. They don't want to admit that they have they have they they hold the stereotype or that they have these ideas. Whereas sometimes it's it's easier to get folks to admit that they're wrong in other places,
 
</strong>Michael Hingson ** 38:04
and there's also the profit aspect of it where people say, well, it's just going to impact our profits. And we're so tied into that, that we miss so many things. So you said something earlier that I thought was absolutely irrelevant, which is that when a lot of persons with disabilities get hired in various places, the odds are we're going to be on we usually are a lot more loyal. And we're going to stay there. Because we even though it may not be articulated as such, we know how hard it was to get that job in the first place.
 
<strong>Keith Stump ** 38:41
Yeah, yeah, that's true. Absolutely. I think there's also I don't know if at least with our, the individuals we serve, the loyalty is not just about how hard it was to get the job. You're absolutely right about that. But there's also a real love for that place for their community. I think, from what I have seen, and again, I'm just speaking from personal experience. Now. There's, I think sometimes folks that have disabilities develop developmental disabilities, in my case, maybe they value community more, maybe they want to feel plugged in more than some of the other individuals we serve. I know it is very easy, especially in our culture to have a I'm a I'm a solo guy, right? It's you want to be independent, you want to do your own thing. And, and obviously, sometimes that can be to the detriment of folks of myself of us. And so I do find that the folks we serve, really they want to be plugged in more they want that community and that does play into how long they choose to stay at a space a place if if the job is going well. There's really no no reason for them to leave. They're not interested in that.
 
</strong>Michael Hingson ** 39:49
That all gets back to the proper training the proper fit and understanding and some potential employees may not be able to RTK like that or understand it. But you know whether you have a disability or not, that could still be the case. And so we all can use assistance and help from others. And there's a lot of value in community. And I think we miss it way too often, oh, I can do that. I don't need any help. And, and sometimes we don't need help. And the other side of that is that people need to recognize that they shouldn't just assume that we need help those people don't need help. It's always or should be okay to ask, but don't assume. Yes, yeah. Good point. And we we encounter that a lot. Well, what is the whole world of working in the nonprofit sector and so on, done for you personally, it's obviously had to have a lot of personal effect on you, and family, and so on.
 
<strong>Keith Stump ** 40:50
Yeah, it's taught me a lot. It's allowed me to learn so much about people that I, I love them, far more than I think, over the process of time. It really puts me in a space where I love people, I really care about people. And the more that I learn about people, whether it's the folks that I serve now or globally, whether it's, you know, internationally, local, doesn't matter, people are people. That's the number one thing that I've learned is, there's really not that much of a difference between somebody in Ethiopia versus here in California, there's not much of a difference between somebody that has a disability for somebody that apparently doesn't, although I will say I, you know, I'm actually I'm very transparent parent, to be honest with you about some of my own struggles, mental health, as I like many of us, you know, I feel that that is a certainly as a disability just as much as physical or developmental and so we all have something to struggle with, I certainly have my struggles. I know that our clients do our staff to the people I've worked with around the world doesn't really matter. At the end of the day, we're all human, we all have our struggles. And I love what you often say about folks that I'm going to butcher the language you use, but folks that can see in there, they're basically limited by sight, right? Correct me on how you you word that. But I've listened to quite a number of your podcast and presentations. And I love that because it is very true. We each we each have something to deal with. We each have pros and cons, and we're all human, there really is no difference on many levels. And so I guess what I've learned through the Global work and through all the nonprofit work is that I get to see that every single day, there really should not be any such thing as stigma, because or we should all just admit we all have our own stigmas. We all have our own taboos, right. And so yeah, it's given me a real love of people want to continue to serve, it can be exhausting. I mean, it can be, as you know, I mean, mentally, you really do have to create space so that when needed, you have your personal time, and then you're at work. And that can be tough. When you're dealing with people, it can be tough with any job, but it can be I do personally take all of this very seriously, I know that we're dealing with people's lives. And in many cases, with the global work, I actually have been in settings where it was life or death. If you don't mind, I'm gonna share a quick story of this and how, how it impacts my work today. So when I was in Ethiopia, I worked with a family preservation program. And there was a child there in America, who had pretty severe autism and his mother, he was with a single mother. And that was really, she was really the only real relationship in his life, we worked hard to try to create other relationships and other spaces for him. But his mother tragically passed away, we did not know she didn't let us know that she had HIV. And she passed away. And all of a sudden, we were left with a child who had pretty severe developmental disabilities and really did not have any other relationships. And although we were able to, in many cases, help families provide and support their children with disabilities, it was still a real challenge in Ethiopia to move a child with disabilities into a foster or adoptive home. That is that is a real challenge. And so we were tragically not able to find a home for Bereket. And he went into an orphanage it was it was we hope to temporary, but he refused to eat. He did not have any other relationships in his life besides us. Obviously, he lost his mother completely unexpectedly. And he passed away within 30 days. And that was still to this day. So you know, still one of the toughest situations I've ever had was to have somebody die essentially on my watch. We weren't able to provide him with with the needs that he he really had to have met. And so that continues to impact me when I think about the resources we have here when I think about how important it is to build awareness and move past stigma to move past these taboos, because in his case, it is very tragic. But he was not able to get the help because we weren't able to find somebody to care for him because those stigmas existed. And like I said, there's things that are better globally. And there's things that are more challenging globally. And that was something that I have to say, if it would have been here in the US, we would have had the resources, I think, to certainly keep him alive and find him a temporary solution. And so when I'm here locally, or I'm not working in those life and death situations anymore, I have to constantly remind my staff sometimes that when we have a really tough day, it's not life and death, we are dealing with people's life. That's true. But because we have resources, and because we have a community that really supports us, I know that we would not have a Berikut situation here in Visalia. Now, that may happen in other places in the US, but we do have a very supportive community. And so that is, again, obviously something that has had a huge impact. And that happened. Several times several cases, it's very difficult finding help for folks. And so
 
</strong>Keith Stump ** 46:18
that really gave me continues to give me a passion to advocate for folks. And also, I think it's so important that here locally here in the US, we don't take for granted the resources that we have, we don't take for granted the progress that we have made. Right. And although like I said, there's things that are sometimes easier in other countries, there's also there's also challenges. And here we have the ability, we have resources, and we can help. Fortunately, we live in a community, we live in a state at least that is supportive, and there's a long ways to go. But being reminded of that, you know, to me, I feel very lucky that I am in a place that I know that would not happen again. Other things may happen, people may fall through the cracks, or maybe, maybe we can't find somebody a job, but I am grateful that we can at least temporarily keep them safe and provide for their life needs. And, of course, COVID COVID made that scary, because as I'm sure you know, we did lose people. And, you know, it's kind of put back into that place. Again, I got out of the global work for about five years and went Oh, wow, you know, I'm here at Able, and we lost, we lost five people initially, that that did get COVID and passed away. And so it's always, you know, it's just there's a real sense of brevity, I guess. And life is so short. And it's a privilege to be able to help people in a little time that we have
 
<strong>Michael Hingson ** 47:40
to you sometimes have challenges dealing with the families of persons with disabilities in terms of getting them to let go and let people grow and expand a little bit.
 
</strong>Keith Stump ** 47:52
Yeah, and this is true. I mean, certainly here locally in Tulare, but it's true globally as well. Yeah, it's I want to be careful how much I say about that, because our families and caregivers are really phenomenal human beings. But yes, it is a probably one of our greatest challenges. And certainly I'm not going to talk specifics around that. But no, there are. There's there is an idea. And some of this is generational. Some of it is just maybe how an individual grew up in the community. But again, I often hear folks refer to our clients as kids. Let's see what we can do for those kids. You know, many of them are, are older than me or have retired, they're in their 60s 70s. And even if they're in their 20s, they're not kids, they're adults. And so that is an issue. And often the people that refer to them that way are their parents or caregivers. And there is, as you already know, and as you've alluded to there, there is a challenge sometimes to help those individuals understand that if we're truly going to be integrated. We need people to be out in the community and that actually the community is safe again, that's not something that people sometimes have the luxury of in other countries it can go either way and this story I just shared with bear cat it wasn't a safe community. And part that's why actually his mom felt she couldn't reveal that she had HIV and get help in the first place. But here in Tulare County, we do live in a safe community and helping folks understand that it is okay to be out there and actually it's it's it's better for everybody not just the person that has the disability but maybe even more so for our community as a whole. Well, there
 
<strong>Michael Hingson ** 49:29
there are a lot of challenges and unfortunately families oftentimes shelter their loved ones. We I've seen it a lot with blind with blind people or in people who are losing their eyesight and the rest of the family doesn't really want to deal with it. They they just don't recognize that it isn't the end of the world. As I like to say people talk about the road Less Traveled you know all having a any kind of a disability and you're right, I've referred to people with eyesight is light dependent, which is really the whole issue that you rely on light in order to function. But all of us traveled down different lanes in the same road or on the same road. And there's nothing wrong with that. And we, we really do need to recognize that it's not the end of the world, just because someone acquires a difference that they didn't have, we need to train them, we need to make sure they get the training, and that the people around them get the appropriate training, a lot of times attitudinally, but we need to get that training in order to be able to allow people to grow and continue to thrive and be in the world. Absolutely. And it makes sense to, you know, to do that. So it is a it is a challenge. And it's something that we all have to deal with. Yes. So I can't resist Of course, how did you come to discover accessibe
 
</strong>Keith Stump ** 50:59
I came to. So we were basically looking for we with the rebrand, we did redid our website, and I wanted to find something that would make it of course, accessible, but not just accessible, but the most accessible possible. And so when I just started doing some searching, and excessively popped up, and that's how I personally found it, and then obviously, through through connecting from there, and it's been I will tell you, it's been really awesome, because not only have our clients in our community benefited from just being able to go to our website, but also I've been able to share excessively with within our coalition's with with our other nonprofit and business partners, and they've started to plug into that as well. And so I have to be honest, every time I show off accessibe, people, they want to give APR credit. So I keep reminding them like oh, this is a free service we've received. But it's so cool that folks, you know, our community at least just feels like it's, you know, mind blowing, and it kind of is on one side, I feel like that's a little bit sad, because I think these resources should have been the norm much longer than that. But I'm happy at least locally to be able to kind of lead the charge on that. And, again, it's it's been very, very good for us and very fun to show off.
 
<strong>Michael Hingson ** 52:24
Well. The interesting thing about SSP and technologies in general, when when people talk about and I hear it, well you have to use this sensor to to tell light, I don't have to do that. Or you have to have these special tools to make websites accessible. And I don't. The problem is that the reality is, as we talked about a minute ago, yeah, you do have to use tools, and you have to have the light bulb in order to get light at night or we all have different tools that we use, we just don't think about it. And the biggest problem I think, for us, from a technological standpoint, us who happened to have so called disabilities, let's say blind people. But others as well, is that although the technology got developed a lot quicker for people with eyesight, or for people who walk or for people who don't have Dilip Velop, mental disabilities, the reality is we're evolving the technology that allows us to have a lot of the same access that everyone else has. And if attitudes had been different, perhaps that technology would have been developed right alongside of, of the technologies that were developed for so called persons without disabilities. But that's not the way it worked out. It doesn't make us less, it does, in part, create an indictment on the people who weren't inclusive right from the outset. Absolutely. And so that's something that we of course, have to deal with.
 
</strong>Keith Stump ** 54:00
Yeah, very, but I agree. But so far, it's been very exciting for us. And it was, it was perfect timing because of the new website and the rebrand. So it's been good. I'm very grateful. Thank you.
 
<strong>Michael Hingson ** 54:14
Well, and, you know, it's an exciting time from a standpoint of technology and everything else, because inroads are being made. I think the biggest challenges that anyone with a disability faces are still attitudes, the technologies are becoming more and more available, and other things are becoming more available, but it still boils down to ultimately attitude that has to be addressed in order to make sure that we all truly get the same opportunities. Yeah, yeah, very much agree. And you're making a big difference in that just by virtue of what you're doing, which is really pretty cool. And it's exciting to see the various things that You know that ABL is doing and that you're doing personally? What what kinds of things are coming up for you and Able, what, what's the future gonna hold?
 
</strong>Keith Stump ** 55:09
Well, we are near end of year. So of course, for any nonprofit, we are really pushing for our typical, you know, our giving campaigns or donations with the move, we're doing a VIP sort of invite only open house December 2, and then once we finally finish everything, then we'll do a big open house in the spring so that the move really is a really big deal. So trying to get past that. It's both exciting and certainly daunting. But that's what's coming up in the next six months in terms of our programs, we've actually worked with our local regional center to really four reformat almost all of our programs at this point so that they are more person centered so that we can spend more time with our clients one on one, getting the funding for around that has been a challenge. I mean, that's probably been the better part of eight months trying to finalize what our new programs are going to look like. And we are we're very excited, I think with the passing of SB 639, which is the minimum wage law, we very much embrace that. And as you've already asked folks that are placed in employment, of course, get that we're looking to move all of our training we do. So our training programs, which are temporarily temporary, temporary, sorry, our are still almost like an internship. So we're looking to offer minimum wage and those programs as well. So there's a lot of changes that are coming for, certainly for any nonprofit, I mean, it's always a balancing act, my desire and our desire is to provide the best service possible. And then also looking at how you do that when you don't have a lot of money. And thankfully, the state recently passed some bills that have helped with that. But it's a challenge. I mean, I'm not it never really ends, because there's so many people that need to be served. And there's only amount of limited resources again, we're lucky, we're lucky that we live in a state that has resources, I've certainly worked without them. But it's challenging. So but it's exciting. It's there's so much change right now that I personally love change. And I sort of I accept chaos, I like it. And part of that is maybe I'll to global travel and all that. And that can be very challenging, obviously for some staff, some enjoy it. But being able to lean into that and say changes exciting. Let's let's go there, I'm also kind of unlucky and lucky. And I gave Able credit. Because when I was hired, you know, my background is in nonprofit work in the nonprofit world as a whole. So I have a lot of experience in development and leadership. But working here domestically, on behalf of individuals that have developmental disabilities, there's a new for me. So there's advantages to that, because I get to go into these places. I have a lot of coalition meetings and such where it's like, well, we can't do that. That's the way it's, you know, it's always been done this way. And I'm like, why? I don't know the difference. This seems much better to me, let's do that. So I have that advantage where I've not really stuck on a certain way of doing things, which, in the midst of a time that has really been full of change. That's obviously a positive on the flip side. You know, I certainly have a lot to learn about program and policy because even though I'm good at dealing with people, those the red tape side of things did not exist, to the extent that it does here when I was working globally. So it's an exciting time. For me, for me personally, it's very exciting. I hope my staff can say the same, because so much has changed. But most of them have been very good about embracing it. And and I think we all recognize that good things are to come. But there's certainly some challenges ahead as well.
 
<strong>Michael Hingson ** 58:46
Yeah, but we can cope. And we can help. We all have broad shoulders. You mentioned the regional centers, my wife was the chair of the board of the Orange County Regional Center for a while. So we're very familiar with, with that program and the whole case management process that they bring in the fact that through them, a lot of funding is available. And you're right, California is a state that has so many resources and is willing to, for the most part share them which is really pretty cool. Absolutely. Well, I want to thank you for being here. You've been here for a whole hour and it's been a lot of fun. And I I've learned a lot and always get inspired when I get to hear stories sometimes even when the sad ones are, are told they're still stories that help teach us and so I hope that that everyone listening is has enjoyed it and we certainly appreciate you taking the time to be here because you've obviously got lots to do but we really appreciate you coming and being a part of this today.
 
</strong>Keith Stump ** 59:46
Yeah, no, thank you so much. I love it. I'm always glad to do these sorts of things. And I if you don't mind, I'm gonna tell you one more story I love Sure. And this is this is a this is a light one. So we love stories. So one of the reasons I love work In here at Able, and I will say with the folks that we work with is that when I literally the first week that I started, obviously, folks were a little bit shy, right? I'm a new executive director, and I very much have an open door policy. And I kept trying to remind folks of that, but it took, you know, a good six months for them to take me seriously. But the very first week, a gentleman that works for us by the name of David, who had gone through our programs, and he's been here for a long time, he literally walks into my office when everybody else has been shy. And again, this is somebody that has been through our program. And you know, certainly we've, we've served and we've now hired, he walks in, he doesn't he doesn't tell me his name. He doesn't ask me what my name is. I'm not even sure he knows who I am. And he just walks in, he says, Hey, have you seen the new Godzilla movie? I was like, Yes, I have. And I love it. I love the fact that the reason I love working with this community is they, they people, and I wish this was true for everyone. And I'm trying to live my life this way as well. But it doesn't matter who you are a human being as a human being a person as a person. He didn't care that I was the executive director. I don't know if he even knew. But he just wanted to talk to a fellow human being and ask if they had seen the new Godzilla movie.
 
<strong>Michael Hingson ** 1:01:17
And the more important part was you had?
 
</strong>Keith Stump ** 1:01:19
Yeah, yes. Yeah. Yeah. And so he and I still talked about movies. And I was like, Yes, I have. And it's awesome. But so we went on from there. But again, I I love that story. Because David is one of those guys that just represents the best of what we do. He gets past all the usual junk that you know, many people deal with in their lives is I am too shy about this, or this guy is the executive director of the boss or he doesn't worry me. Yeah, doesn't matter. Doesn't matter doesn't matter. He just wants to talk to a fellow person and talk to them about Godzilla. So that's why I love what we do. It's really exciting to be a part
 
<strong>Michael Hingson ** 1:01:53
of, well, thank you for sharing that. But thanks in general for being here. And, and I too love stories. I've been in sales most of my life. And I believe that the best salespeople are the ones who can really tell stories and share and teach and advice. And that's what it's all about. Yeah,
 
</strong>Kieth Stump ** 1:02:12
yeah. Well, this has been wonderful.
 
<strong>Michael Hingson ** 1:02:14
So well shoot you. I hope that you'll all reach out. And if people want to reach out and learn more about you and what you do, or talk to you and maybe seek advice, how do they do that?
 
</strong>Keith Stump ** 1:02:25
Well, the easiest way is to go to our website, Able <a href="http://inc.org" rel="nofollow">inc.org</a>. Pretty easy. There's a contact page on there, we really make it easy to reach out. We've got information on every single page, so you're not going to miss us. I'm personally on there as well. So under the About section, anybody can reach us, but Able <a href="http://inc.org" rel="nofollow">inc.org</a> really is the easiest way. Cool.
 
<strong>Michael Hingson ** 1:02:45
Well, thanks again. And everyone, please feel free to check out <a href="http://Ableinc.org" rel="nofollow">Ableinc.org</a>. And I hope you enjoyed this and we I would really appreciate it if you'd let us know. Let us know your thoughts you can reach me at Michaelhi at accessibe .com. That's M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. On one breath, I did that, or go to our podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. But we'd love to hear from you love your thoughts. Please give us a five star rating. We appreciate your ratings and your comments. If you know anyone else and case you as well. Anyone know anyone who might be a good guest or who you'd like to see appear on estoppel blinds that please let us know and give us an introduction. We would value that greatly. I got a letter from someone this morning just about that very thing. And we really appreciate it when someone writes and says, Ben, listen to your podcasts I suggest so and so or whatever. So please do that. And Keith once more. Thanks very much for being here on unstoppable mindset and we'd like to hear in the future how things are going. Absolutely. Thank you so much.
 
</strong>Michael Hingson ** 1:03:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Able Inc. Executive Director with Keith Stump</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/49b4886b-e74e-45cb-bfbb-d12ce194334d.mp3?source=rss&amp;ext=asset.mp3" length="52312344" type="audio/mpeg" />
<itunes:episode>67</itunes:episode>
</item>
<item><title>Episode 66 – Unstoppable Blind Therapist with Delmar MacLean</title>
<guid isPermaLink="false">https://pinecast.com/guid/e625c281-d4ae-4804-9e08-a53a13ddc5af</guid>
<pubDate>Fri, 14 Oct 2022 11:00:29 -0000</pubDate>

<itunes:duration>01:06:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3c1a5045-8f69-4099-bc8b-5d02c05a1c00/Unstoppable_Mindset__6_.jpg" />
<description><![CDATA[<p>Yes, our guest on this episode, Delmar MacLean, happens to be blind. Does it really matter if Delmar is blind or not? No not at all. Some may ask then why I even mention blindness? It is because Delmar typifies the fact that happening to be blind does not in any way define him. Delmar’s philosophy is that while he has a disability, he is not disabled.
 
Delmar completed a Bachelor of Arts degree with a double major in psychology and Religious Studies in 1998 and an honors thesis in psychology in 2001. He went on to complete a Master of Social Work degree at Wilfrid Laurier University in Waterloo Ontario in 2003.
 
Since securing his Master’s degree he has held several jobs he will discuss during our conversation. Today he works as a tele-counsellor for an international company helping employees dealing with issues about well-being.
 
What strikes me most about Delmar is that he has one of the most positive attitudes I have encountered not only about being blind, but about life in general. I believe you will find his thoughts and observations inspiring and thought-provoking. Please let me know what you think after listening to our episode.
 
<strong>About the Guest:</strong>
Delmar MacLean, MSW, RSW.
 
Delmar MacLean was born and raised in Charlottetown, Prince Edward Island, Canada.  Although Delmar has had vision loss since birth, he has never let his vision loss hold him back.  Delmar’s philosophy is that while he has a disability, he is not disabled.  Delmar believes in the social model of disability and that disability is just something that you work around.  Delmar completed a Bachelor of Arts degree with a double major in psychology and Religious Studies in 1998 and an honours thesis in psychology in 2001, both at the University of Prince Edward Island.  Delmar went on to complete a Master of Social Work degree at Wilfrid Laurier University in Waterloo Ontario in 2003, specializing in clinical social work.  Since completing his master’s degree in 2003, Delmar has worked in a variety of social service settings.  Delmar has lived and worked in a several different Canadian communities, including Halifax, Nova Scotia, Calgary, Alberta, Kitchener, Ontario, Waterloo, Ontario, and Barrie Ontario.  Delmar worked as a Service Coordinator for Vision Loss Rehabilitation Canada from 2008 to 2019.  Since 2019, Delmar has worked as a tele-Counsellor for LifeWorks, a multinational wellbeing platform that improves employee’s individual, social, financial, and metal wellbeing.  Delmar currently lives in Barrie Ontario, Canada.        
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Well, hi, wherever you may be, this is Mike Hingson. And welcome back to unstoppable mindset where you're glad you're here. And we have a guest Delmar MacLean today Delmar has a master's in social welfare work. And he is also a person who happens to be blind. So we have some things in common there and Delmar has had his share of life experiences and adventures and we'll get to talk about some of those. And you'll get to meet him and kind of learn about him and maybe he'll inspire you a little bit so Delmar, welcome to unstoppable mindset. Glad you're with us.
 
<strong>Delmar MacLean ** 01:56
Oh, thank you very much. It's great to be here. Yeah.
 
</strong>Michael Hingson ** 02:00
Well, tell me a little bit about your life growing up and were you born without sight Were you born blind.
 
<strong>Delmar MacLean ** 02:07
I actually I was I was born. I was born blind. I had what I was told anyways, and I had congenital cataracts and other issues. Now, the congenital cataracts they weren't dealt with in the same way when I was young as they are now of course, I was born in 1973. And I had, I had basically up until about 1977, or 78, I had five operations, you know, in five I operations within that period. And that allowed me to obtain partial vision in one eye. So So technically, I'm not totally blind. Now, obviously, I have enough vision right now that I can, you know, I can get around. I, you know, I can take public transit, I can walk I you know, read large print, I have larger fonts on my computer. But to give you a context there, I had my first i operation, I think it was in January of 1974. So, yeah, so between 74 and 77 or 78, that's when I had my series of five eye operations. And I had one last eye surgery in 2011 wherein I, there was a an inter ocular lens implanted in my better seeing IRA because, when I had my surgeries back in the early 70s the process at least as I understand it for children was not to take out you know, the the lens that was that had the cataract and right and replace it with anything, right? They would just remove the lenses and then often you would, they would use, you know, glasses right with with strong magnification to you know, if there was any vision to that could be maximized.
 
</strong>Michael Hingson ** 04:08
So how, yeah, so how is cataract surgery changed over the years?
 
<strong>Delmar MacLean ** 04:13
Well, I think nowadays, you know, you can have the the inter ocular lenses putting your eyes in often you know, a person can have fairly normal vision, you know, like, it's a result of the surgeries but because of the type of surgeries they did when I was younger, you know, there was I think I'm not not a medical expert so cracked it I mean, I don't I have to be careful what I say here, but I think that it was more of a risk of you know, scar tissue being left behind. And that's what happened in my other eye, which I sent for the see blur, right? I prayed. I pretty much consider myself as being blind in that eye because it's really there's nothing there to use, you know? to do anything, and that's what happened there, there was, there was some scar tissue that was left behind that the surgeon couldn't get in. And, you know you in in 2011, the surgeon that was that I was working with, he said, yeah, there is no in no real sense, you know, trying to do anything once and I, he said I could we could try to implant a lamp lens in there. But he said, I don't think it would really make a difference, it wouldn't really give give you anything. So,
 
</strong>Michael Hingson ** 05:31
of course surgery, and I'm not a medical expert, either by any standard, but I would think that surgery has changed now to where there is a lot more specific pinpoint surgery they can do and a lot that they can do with lasers that they weren't able to do 4050 years ago.
 
<strong>Delmar MacLean ** 05:49
Yeah, but just in my case. So they're saying at this point, it's not, it wouldn't give me anything more than what I have. As it was, in 2011, when I had the lens put in my, in my seeing eye, so to speak, the dot one of the physician's assistants, when I went for my post surgical checkup, he said, Oh, I'm sorry, the surgery failed, you know, and your vision. So poor. Meanwhile, I thought it was great, because I had been wearing really thick glasses, you know, for most of my life. And now, of course, I feel like I have a little bit more vision than what I had with the thick glasses. So so to me, it's an improvement. They're telling me basically now, getting any type of eyeglasses won't really help me. But I think it's kind of great not to have to wear to wear glasses. And it's weird, because now sometimes people don't even know that I have you know that I have low vision. And so I'm kind of excited that I can walk around without glasses, and I don't I don't, you know, consider it a failure. So I guess it's all perspective.
 
</strong>Michael Hingson ** 07:02
It is one of the constant things that we tend to see. And you you summarized it very well with what that woman told you, which is, I'm sorry that we failed, and you can't have more vision. And the problem in the medical the optical industry is it's a failure if they can't restore your eyesight rather than recognizing that eyesight is not the only game in town. Yeah, it makes it it makes it so unfortunate that we see that so much. And that contributes to the myth that if you're blind, you can't do anything. And that'd be my question to you. What if you tomorrow lost the rest of your eyesight?
 
<strong>Delmar MacLean ** 07:44
Yeah, I mean, I think I mean, I can't say that I wouldn't be, you know, have some measure of disappointment for sure. I'd be but but I feel in, in my, my view, and this, of course, probably, I have worked for cniv, the Canadian National Institute for the Blind, their vision loss rehabilitation area. So I worked for them for a number of years. And so I'm, you know, I'm well aware of how one can compensate for partial vision, no vision, you know, there's ways to work around it. So of course, I, I think I would have some measure of disappointment, because I don't, I don't actually remember having no vision because I was so young. But I know that I could work around like I don't think, to me, it doesn't have to be, oh, my goodness, I'm blind, I might, you know, I'm life's not worth living. And trust me, I have worked with people who were at that point, you know, where they thought, you know, the idea of going blind, it would be the worst thing ever, or even, you know, having partial vision that will walk can you do when you're blind, you know, it's over? Right? Where so I certainly don't think that way, my view of disability is, you know, it's something that you you can work around, right, that you have to look at strategies that help you just to go around, you know, kind of like you might have to go around, you know, a fork in the road, right or an obstacle in the road, you know, in in in people. I think we all function differently. To a degree anyway. Right? So, like you said, it's it does, having no vision or less vision, it doesn't have to be thought of as a deficit. You know, it's,
 
</strong>Michael Hingson ** 09:34
well, the problem is that society treats it as a deficit. And so let me let me suggest this and we've talked about this on unstoppable mindset before my proposal and my submission is everyone has a disability. And the fact is that people with eyesight all have a disability and to use your terminology, they've worked around it that is their light dependent, and they don't know how to function without light, Thomas Edison and the people who invented the electric light bulb, worked around their disability, but make no mistake, it's still there. And as soon as you as soon as you lose power, as soon as you learn light and lose lights, people run for candles, flashlights and other things, so that they can see what to do, which they may or may not be able to find technology to temporarily offset that disability. It's there. But we don't we we don't make the leap to say okay, but there are people who are that way all the time. Why should we treat them different?
 
<strong>Delmar MacLean ** 10:38
Yeah, yeah. Yeah, no, um, and I as human as we're, as we're talking with that, I can think of instances where I've, let's say, I've come home to my condo with a friend who's totally sighted, right, and we go into the, in the doorway, you know, when it's dark in there, I noticed they're having a fit, because, oh, you put the lights on, right. And I'm kind of just, you know, walking, walking around my condo in the dark, you know, until I until I eventually get to where the, you know, light sources and turn the switch on, right. But I noticed they're, they're panicking, you know, there's no light, there's no plate, right? And I'm kind of chuckling to myself, you know, these guys really need light. It's not that hard to get around, you know, like dark gray, you can feel your way. And of course, you know, pretty familiar with with my own house, right? So I know where things are. Yeah. But I know what you're saying society has this idea that you especially with, with vision, right, that you can't do anything without vision Corps, I think those of us who have vision loss, or really any type, any type of disability know that we can, we can work around if we're creative. And that's, I had a colleague at CNN, IB years ago, who would say that, you know, we have to be creative if we have a loss, you know, to work around, and he was totally blind. And he actually said it was honorable that I remember he said, it was honorable to have vision loss. That is to say,
 
</strong>Michael Hingson ** 12:11
Well, the problem is, I suppose I'll put it that way, we do have to be creative, because society has as yet not chosen to be inclusive. And the fact is that society should recognize that we all need different tools to function in life. And the fact that I may need some slightly different tools than a totally sighted person might need doesn't change the fact. And we can't seem to get away from that. So we're forced to oftentimes be a lot more creative than we otherwise might need to be. And we have to go do things differently, like on the internet, it is it is a challenge to go to a lot of websites that aren't very accessible. And one of the reasons I joined accessibility in 2021 was to help promote a concept that as it increased and improved and was enhanced, would make more websites accessible in a very scalable way. But the fact is that websites can be made accessible, whether it be through artificial intelligence, and remediation, or just manual coding. And even so less than 2% of all websites are accessible today, because it reflects the attitudes of the society.
 
<strong>Delmar MacLean ** 13:28
Right? I find we, and I'm not before I say this, I'm not saying this is easy, but I think we, as people with vision loss have to be continually advocating for ourselves and others, I think we have to be willing to speak up and say, you know, this, this, the way we're doing things right now isn't working. But here are some solutions that we can use. And I know that that sometimes people get offended by that, or they you know, they they they get a little bit a little bit defensive, right, when we're when we're trying to say that something isn't working, and here's a better way. But I think that's the only way to help things to move forward as if we continually, you know, continually being vocal, and advocating and trying to educate people in terms of what can be done in the fact that vision loss doesn't have to be a total obstacle in that you can work around it. And we all do. I mean, we
 
</strong>Michael Hingson ** 14:31
all and we all have to Yeah, advocacy is is something that more and more we all have to do to to get things done. In this country. There are lots of political debates raging. And you've got a lot of evidence that most of society may view things one way, and Congress views it another way. And even advocacy to tends to have major challenges because you've got 500 up to 537 people that just have decided no, this is the way it's going to be no matter what 80 or 90% of the population believes. And at the same time, we can't give up advocating for ourselves and advocating for what we need to have, because it's the only way that we're going to make any progress and get to be part of the dialogue by society.
 
<strong>Delmar MacLean ** 15:29
It sounds like Canada, right where I am. I mean, not not, you know, a little bit different political structure. Right. But a similar issues, you know, I think,
 
</strong>Michael Hingson ** 15:37
yeah, it is. It is the same sort of thing. And yeah, the political structure is different to a degree, but the, the political leaders, sometimes in quotes, don't listen to people, and they think they know more. And you know, that is true down the line, as you said, Some people can get offended when you advocate and say, well, this system isn't working for a person who happens to be blind, here's a better way. And they get offended by that, because they don't think that we really know or can know, what we need for ourselves, because obviously, we're blind. We don't know anything.
 
<strong>Delmar MacLean ** 16:20
And the other thing, though, I think the other factor is that they have a different lived experience, because they they often they don't have a disability they've not maybe not associated with people with disabilities. So they don't really know what's possible. I actually had a professor, when I was in University suggests to me that there is no discrimination toward people with disabilities, because we have government legislation to prevent that. And I had to really try not to just sort of laugh in his face, I was really trying to bite my tongue and think, What the heck is this guy talking? I'm sure I know, he meant well, but really, you can see, do you really think that just because government enacts legislation that that things go away? Like so for example, if government enacts legislation, does discrimination, you know, toward persons of color go away, you know, does our, you know, issues of poverty immediately solve because the government enacts legislation? To me that's such a crazy, naive idea. But that, to me, that was because he didn't have lived experience of, you know, living with a disability, right, and trying to navigate various aspects of society. Various.
 
</strong>Michael Hingson ** 17:38
One of the things that we, one of the things that we tried to do with this podcast is to stir people's curiosity to maybe look at some of the things that we talked about, like what you're you're talking about, and your professor is an interesting example. And it's all too often the case, oh, there's no real discrimination, because there are laws tell that to women who aren't hired for positions or tell it to the women Professional Soccer League, in this country that works as hard as men, and just now has pushed to get a contract that says that they're going to get equal pay anything visibility? That is discriminatory as he gets, and that that there wasn't a contract for all these years. And the reality is that it it does go back to societal attitudes. And you're right, a lot of people tend not to have the life experiences that some of us do. But their life experiences also teach them, they have the answers, and that's what needs to change. True.
 
<strong>Delmar MacLean ** 18:51
I agree. I agree. And your idea, you know, as he said earlier, that people with vision loss or with disabilities in general, don't know what they need, right? Because we're, we're somehow, you know, we have this deficit, right. And we need to be taken care of, I mean, I think that that needs to be changed. I know that. I don't know what your experience has been. But But I know, sometimes when you know, people find out that I that I have a graduate degree and that I own my own place and that I you know, I live on my own you know, people are, say things like, Oh, that's wonderful. You have a you know, you have a job and you live on your own and you own your home, in but they always have to attach on the end of that, given your challenges every year. I'm thinking like, what the heck does that mean? I had a doctor who, while I was doing my, actually when I was doing my last eye surgery in 2011. And he told me that once I had the lens implant, my life I'd have a normal life. And I thought to myself, What the heck is this guy talking about? You know, because even at that time, obviously I was, you know, I had my master's I was working full time. Let me know, I remind you, I didn't know in my own home at that time, but you know, things come along, right. I mean, but otherwise, you know, my life was, I thought fairly normal. So I again, I had to bite my tongue and, and try not to laugh at this guy, what the heck? Are you talking about normal life? You know? And sometimes I feel like saying to them, Wow, that's wonderful. You went to medical school? You know, how did you do that? You know?
 
</strong>Michael Hingson ** 20:24
Yeah. No, it is amazing. So what was it like growing up on Prince Edward Island where you're from? It was
 
<strong>Delmar MacLean ** 20:32
it was interesting. Pei. It's, it's very community oriented. And I guess, both in good and maybe bad ways. The good, of course, is that you always have, I think, support your friends and family. And it's, it's fairly apparent fairly tight knit type of community. Now, the challenges there, of course, are that you, you have to be careful that you, you if you do something that Peeves someone off, right, or like, especially for example, in your, in the business world, it's going to really come back to, to hurt you because of because of the smallness of the community, we're, of course, talking to a province of, I think it's 150,000 Now, I believe is what the population is. So if you do something, that, that, you know, you have a bad experience in an employment setting, and you're, you know, you're looking for other jobs, that's probably going to make it hard for you to, to move ahead in terms of your career, right, because so many people know one another. So that's a little bit a little bit of a drawback there. But overall, I, you know, I, I found growing up there to be to be, I guess, successful for me, I mean, I didn't really have any major drawbacks. Now, I think when I was growing up, I really didn't think that Pei was any different from any other place. I didn't understand the fact that, you know, there wasn't much anonymity there, you know, given the small size of the population. For example, when I left the island, a was hard at first to get used to living in, in larger centers where, you know, people don't really get as much involved in your life, you know, they're not looking at what the neighbors do. Because I noticed, like, if I go back east to visit back home to visit, because of the smallness people are more interested in, you know, and what their neighbors are doing, or if their neighbors are having trouble, you know, and, and sometimes, there might be a little more of a tendency to, you know, to talk about your neighbors, right, whereas, I don't know, that happens as much in bigger centers. And I don't say that I don't mean to poopoo PII in any in any way. It's a it's a great place in many ways. But I also recognize that there are some limitations given its size.
 
</strong>Michael Hingson ** 23:11
It's small, and the size is what it is, it is an island. Yes, it is. Yes, yes. There walk too far in one direction, or you'd be in trouble. Well, I
 
<strong>Delmar MacLean ** 23:20
mean, yeah, I mean, you have to hit Santos still does take several hours, you know, to drive across it. So. Yeah, so but I mean, you're you're talking about, so the main urban area, there, of course, is Charlottetown. And I think it's about 60,000 people now. And that's what that's where most of the population lives. So other than that, it's, there's another small city, I think that's around 15,000. That's Summerside. But other than that, there are a lot of, you know, rural towns. And so it is very much a rural, rural province. None, you know, nothing wrong with that, right. It just just, I think it's just accepting what it is right? When, right, wherever you are, right, accepting what it is. Now, one other challenge that I've had that I did find growing up there, of course, was in relation to having a disability, right, there aren't as many accessible features that you would find in larger centers. We do have a transportation system now in Charlottetown. But once you get outside of that, you know, when you're having to use a car, so if you can't drive or you, you know, don't have a partner who drives you're going to want to, you're going to pretty much be staying in Charlotte him. So like, I think, you know, I just, you know, I still love the place because I mean, obviously, I grew up there and I still have that attachment to it, but I also recognize the limitations that it presents for me in terms of what I want to do in my life. Do you still have family there? I have some cousins. Is there but mostly like, my parents are gone, you know, sisters and their sisters and brothers. There are some of the some sisters and brothers of my father's family that are still around, but, but my parents had me when they were older. So like they were in their early 40s When they had me.
 
</strong>Michael Hingson ** 25:22
So, did you have any siblings? No, no. So you were an only child? Yes. Yeah. Which also had its experiences and in your in challenges and, and blessings, I suppose, in a way?
 
<strong>Delmar MacLean ** 25:34
Well, I used to joke that. And I mean, don't don't take this really seriously. But I'd say, in a funny way, the well, being an only child, I tended to get, I tended to get what I wanted, right, because I didn't have any siblings to compete against. I remember. My, my friend and his brother, you know, they sometimes will they fought over things. I would think, man, I'm glad I'm an only child. And I don't mean when I say that I got what I wanted. I don't mean that I was spoiled, spoiled and demanded a lot. Right. But it's just that I, you know, I didn't have to, I figured I didn't have to worry about a brother or sister and then you know, fighting with them.
 
</strong>Michael Hingson ** 26:15
Well, you went to college, and did all those things.
 
<strong>Delmar MacLean ** 26:19
Yes, yes. Yes, I did my my undergraduate degree in actually psychology and world religions. For a while I was having trouble deciding whether I wanted to exclusively do psychology or world world religions, which I was also interested in. So I decided to do a double major. I did that at the course at the University of Prince Edward Island. And then, after I finished my honours in psychology, I went off to do my master's in social work from Wilfrid Laurier University, which is in Waterloo, Ontario, Canada.
 
</strong>Michael Hingson ** 26:56
What What made you go into social work and get a, an advanced degree in MSW?
 
<strong>Delmar MacLean ** 27:01
Well, when I was going on social work, yes, well, when I was growing up, when I was in the ball, I was of course, a client of the Canadian National Institute for the Blind, and they hooked me up. This is how I remember and anyway, it was, it was pretty young, probably 10 or 11. Maybe they hooked me up with a gentleman who was totally blind through a summer program. And of course, we became, we became good friends. He, as an adult, retrained to become a social worker. And well, I was his friend. And, you know, he was mentoring me, he, he went back to school, he finished his, his is psychology degree, I believe it was he was studying and also then he did his master's in social work. And, you know, during that time, obviously, I was thinking about, Okay, what could I be when I when I grew up, you know, and I knew that I, you know, I couldn't do something where I'd have to drive a car, right? I couldn't be a boss driver, I wouldn't be an airline pilot or something like that. But I think my through my friendship with him, I saw him you know, doing his doing his university degrees and you know, in working and I thought, Well, gee, you know, here's a guy that has, they can't see anything, right. And he's doing all these things. So obviously, if he can do it, I can do it. And I don't know I think just through his mentoring and learning about what he did, I figured that's that's what I wanted to do. So
 
</strong>Michael Hingson ** 28:31
of course now with societal attitudes slowly changing. Maybe you could at least if you were living down here you could go off and be a bus driver or whatever you're given the way most people drive down here I don't see the problem.
 
<strong>Delmar MacLean ** 28:43
Yeah, well I sometimes think that here where I am to and in Barry you know, sometimes I'm crossing the street you know, and I of course have the green light and I see someone barrel through the intersection. I'm thinking gee, do you not know that when someone the pedestrians in the crosswalk you you're supposed to stop? Or you better go back and take your driving past again? Especially when the light is in your favor? Yeah, yeah, yeah. So you but you still obviously you know, have to be careful about because I guess not everybody obeys the traffic laws even if they happen to have a driving license My
 
</strong>Michael Hingson ** 29:17
point exactly. And it seems to be happening more and more people are impatient. People want to do what they want to do when they want to do it and everything else be damned as it were. An unfortunate in your Well, you're not maybe not old enough to have may have lived in a time to hear the terms of things like defensive driving where people really looked out for each other but that is that is a concept that it seems to have dropped by the wayside over the
 
<strong>Delmar MacLean ** 29:48
No I do remember that con concept because I was thinking that the other day here when I was walking I said wow, these drivers are really offensive now you know, they're, they're, they're they You want to get to where they want to go? And then that's, you know, that's That's it. Yeah. And I think they might drive. You know, I shouldn't say this, but part of me was thinking, you know, perhaps they would just run if you were in the way their way, they would just run into you and keep going, Oh, well, I've got to get here. So, no, I mean, that's maybe a little bit. I shouldn't say that's a little bit extreme.
 
</strong>Michael Hingson ** 30:22
I'm not sure that's always true. Yeah. Things things can happen. But you got your master's in social work. Yes. And what did you then do? Ah,
 
<strong>Delmar MacLean ** 30:34
well, I, you know, of course, I spent a little bit of time looking for work. It was a little bit challenging initially. I, I nomadically, if you will, moved around the country a little bit. I started of course, in Kitchener Waterloo where I got my masters. No, I'm sorry. I actually went I actually briefly went back to Pei tried to get work there. It just wasn't happening. So that I, I decided I'd go back to Kitchener Waterloo and I did that. I worked for a really small agency for a few months, which base basically as a human, sorry, what am I I'm trying to remember what the title of my my job was sort of like an information resource type of worker where I help people with disabilities to access resources. And you know, and I helped him with issues around advocacy. I did that was a very, very, very small agency. So I worked there. And when was that? Oh, it was way back in 2004. Okay. So I did that for a little bit. And then I got a job with a community counseling agency. They're a contract position, and I was there for about a year. And then after that, I, I decided I try Calgary, Alberta. So I moved there. I worked for a bit, or an employment counseling agency. That was interesting. And then I actually I ended up back, I ended up back in Kitchener for a while. And then I ended up in Halifax where Halifax is in Nova Scotia is where I, I started with the Canadian National Institute for the Blind. So I was there for a while, which led me actually to Barry, where I continued to work for cniv for about 11 years, until unfortunately, I should mention that when I was up seeing IB, I was doing mostly service coordination and counseling work, you know, dealing with clients who were new to vision loss, right. So, so helping them adjusted to vision loss, and access appropriate rehabilitation services. So I did that up until 2019. And unfortunately, I was I was part of a union. And there was a cot made to a certain position in you know, when someone else was allowed to take my position it was, you know, I guess they call it pumping. So, so then I, yeah, so then I had to, to look for something else. And I started working with the company I'm with now, which is LifeWorks. And they're a they're an international EAP company apply Employment Assistance Program. And I do, I'm a counselor with them. So did telephone counseling. So I've been there now. Well, actually, it'll be next month, it'll be three years.
 
</strong>Michael Hingson ** 33:43
So the union didn't tend to protect you much.
 
<strong>Delmar MacLean ** 33:45
No, no. And I think, yeah, and, of course, where I am now doesn't have a union. And, you know, it's funny, because before I got a unionized job, I thought, oh, you know, unions, great unions. Great. Right. And you often hear that, that, you know, the union is the be all and end all but yeah, but it just goes to show that you can your job is still not guaranteed. Absolutely. 100% If you're in the union, of course, you have union dues, and all of that, too. I'm not saying you know that unions are totally bad either, right? I'm just saying, there's no guarantee 100% You know, just because you have a union that your your job is your job is what's the word I'm looking for, you know that you can never Yeah, 100% secure that you can never lose it.
 
</strong>Michael Hingson ** 34:35
And it probably shouldn't be that way because if somebody was, I'm not saying is true for you, but if somebody isn't doing a good job, we hear a lot of times that they they tend to get protected a lot. And you know, we look at look at the George Floyd case and the police cases and a lot of the things that have happened down here, where clearly someone did something they weren't supposed to do How can unions defend it no matter what. Right? Where do you where do you draw the line on that too?
 
<strong>Delmar MacLean ** 35:07
Right. And the other thing I find, too, sometimes with the unions is, some employees will just say, Well, you know, that's my job. And that's it. I'm not doing anything else that's, you know, leaving a little bit outside of the scope of my job, you know, I'm just doing what I have to do. This is what the union says I have to do. And sometimes, I think that in the old days, you know, we we really, maybe we really needed the protection of unions, but sometimes, sometimes, you know, unions can, can we, you know, they can ask for maybe more than what's what's really needed. You know, there can be some, some, a little bit of greed there, too, not saying I'm not saying that all unions are bad. I don't want to I don't want to generalize, but certainly challenges, right?
 
</strong>Michael Hingson ** 35:59
No, absolutely not. You don't want to do that. Because unions can be very, and are very helpful in a lot of ways. There's a lot out there, does. We, you have lived in a lot of places in Canada, what's your favorite place to live?
 
<strong>Delmar MacLean ** 36:14
I knew you're gonna ask me that. And everybody asked me that. And what I would say that it's really hard to pick one place and say, That's my favorite place. I think every place I've lived, as had things that I really liked, and then things that maybe I didn't like as much. And I think that what I learned from that is that no matter where you are, there are going to be positives and negatives. You know, there's never there's never a perfect, you know, you can have your cake and eat it and every everything's, everything's roses, right? I mean, I think wherever you are, it's what it's what you you make it, you know, if you look at making your life positive, and having a positive attitude, you'll succeed. But if you if you say, Oh, this isn't like where I was before, why did he do these things this way, and not the way it was done in my hometown, and this is wrong. And, you know, and he, you're and you're not going to endear yourself to the people there. Right, and you're going to you're going to have trouble acclimating and into the society. So I think it's just what I've learned is every, like I say, every place has positives, and every place, you know, things that you really like, right? And then there's going to be drawbacks, things that you that maybe you're not as fond of in every place and just, yeah, just have a good attitude and be happy where you are and try to align yourself with some things, but the things that you like and, and just try to have an open mind and you'll, you know, you'll you'll have a good good experience there. I like living in different places and seeing different things.
 
</strong>Michael Hingson ** 37:55
I hear exactly what you're saying. I grew up in a little town about 55 miles from where I live now. I grew up in a town called Palmdale, California, okay, right in the Mojave Desert, Southern California. And it was a small town, we only had about 26 2700 people in the town. Oh, and as we drove around Southern California occasionally we went through this little town called Victorville, which was hardly even a blip on a radar scope compared to Palmdale is 2700 people when I grew up and went to the University of California at Irvine have lived in a number of places. And, and they have good memories of Palmdale, but also never wanted really to move back there. Because I found other places that I enjoyed well, and ultimately, in 2014, we were living in the San Francisco area in a town called Novato, which is in actually Marin County, just north of San Francisco. And because of an illness my wife had and so on, we decided to move closer to family. And we ended up finding property and building a home in Victorville California, which used to be a blip on the radar scope. But when we came to Victorville in 2014, there were 115,000 people living here. Okay, well, as I said, is 55 miles from where I grew up. And you know, there are there things that are good about Victorville, and things that that we don't tend to like. But there are things that we do like, and most important of all, we have a nice home here. We built a home because it's easier to when you have property to do it build a home, when you need to make it wheelchair accessible, which we needed to do for Karen. Because if you buy a home and modify it, it's so expensive. So every place you go is what you make of it. And I hear people talking all the time about how horrible New York is, and they wouldn't want to live there. And they say the New York cabbies are dangerous and so on. My wife actually pointed out once when we were in New York and We were in our car with a friend. And Karen said to our friend, look at the New York cabs, you never see any of them with dented fenders and all dinged up. The reality is they're good drivers. Now they honk their horns and they get impatient. And that's part of the New York Mystique, I suppose. But they don't. They don't tend to crash their cabs and have all sorts of dinged up cabs, they're taking care of, and they drive. They really drive pretty well. Now, that was a while ago, and I don't know about today. But the best thing to do in New York is to take public transportation anyway.
 
<strong>Delmar MacLean ** 40:39
I've never been to New York, my mother was and she, my mother didn't really like big cities. So I asked her about New York, no big city, you know. I don't know. I mean, I think that's someplace I would like to go someday, I'd like to see, I'd really like to see Madison Square Garden, because my, one of my my favorite rock band Led Zeppelin played there. And in 19, seven, while he played there a lot in the 70s. Right, but I'd love to see the cmst. And I don't know, I think I think it'd be neat just to, you know, walk amongst the tall buildings there. And the excitement, there's a lot going on. So I think eventually, eventually, at some point in my life, I'll probably, you know, go there for a visit,
 
</strong>Michael Hingson ** 41:23
there is a lot going on there. It's a wonderful place to be. And Karen said, If we ever had to move back to the New York area, although we lived in Westfield, New Jersey for six years, so we're about 40 miles from New York and took the trains in. Although when she went in, she drove, said if I wanted to, had to live back there, I'd want to live in New York City, and maybe expensive, but rent an apartment because you don't need a car to get around. And even she in a wheelchair doesn't need a car, because public transportation is accessible, but there is so much there. And so close, there's a lot of culture in New York City, and I lived.
 
<strong>Delmar MacLean ** 42:02
I just gonna say, like, then see, that's, I think that's, I think, not to keep dwelling on, you know, disability related issues. But I feel like, as a person with a disability, I value being in a large center, where there's really good trends and like you say, where you don't need a car where you can, you know, hop on a bus or subway or whatnot, and, you know, in go ease, move easily between destinations. And that's, for example, PII, right, you don't have that because it's small. And I think what happens is, when you try to point that out to people who live there who say don't have a disability, they don't really get it, and they think they may be taken, as you know, like you're putting their place down while being one, because you're pointing out that it doesn't have a lot of transportation, because they can hop in a car, right, and they can drive long distances between venues. So for them, maybe they think all the big city, it's, you know, too noisy, there's too many people and there's too many big buildings, and everything's congested together, right. Whereas, you know, I guess, to us, right, we see the value of, Wow, you can, you know, you can, you can get to so many places so quickly and with so much ease, and you don't need to own a vehicle or worry about driving. I just wanted to add that in there. I didn't mean to interrupt you.
 
</strong>Michael Hingson ** 43:20
And those big buildings. If you walk around a lot in a city like New York, then you start to wonder what's going on in there, I want to go see. And it's a lot of fun. But you know, not every large city has the same level of access and public transportation. And sometimes there's strong resistance. I remember when I moved to Westfield, we moved just before they started modifying the train station in Westfield to make it wheelchair accessible. So when we first moved there, you would if you were at the train station waiting for the train, the only way to get on the train is they have built in stairs on the train, they're very steep, you go up three steps that take you probably up over four, well, not up over four feet, but close to it. Three feet or so no more than that. And you get on the train. So wheelchair access didn't exist there. And when the New Jersey Transit organization said, We're gonna make this accessible, there was a lot of opposition to a Why don't you just hire people to be at each station in case somebody in a wheelchair comes in, you lift them on the train, forget the liability and the dangers of doing that, especially in the rain. And, and other things. There was a lot of opposition to it, even though it was the right thing to do. And one of the arguments was, well, if you put in these ramps and so on that we have to run up the ramp and run across the sidewalk and get on a train. And if we're there at the last second, we might miss the train. I mean, there were all sorts of excuses, right? Right, that people would give rather than saying, why don't we want to be inclusive. And the reality is that it didn't make a difference to people's access to the train. From a standpoint of the average walking person getting on the train, they still got on the train, they made it. But it also, once it was done, made it possible for people in chairs, to get on the train, and be just as accommodated as everyone else was.
 
<strong>Delmar MacLean ** 45:30
Yeah, well, it's like, if that's the same thing as if you look at the slope curbs, you know, the street corners, I like, it doesn't just benefit someone in a wheelchair, it's easier for a walker. So you're not stepping down like a steep curb really abruptly, you know, or or, you know, a parent with a child in a stroller, you know, he can roll up and down those easily, like, so really? It really benefits everybody, right?
 
</strong>Michael Hingson ** 45:53
Sure it does. And the reality is, that is so often the case, and a lot of the technologies that blind people use could certainly benefit other segments of society. But we tend not to think about that. Why are we using VoiceOver and the voice technology and iPhones a lot more in vehicles than we do to make us not need to look at touchscreens and so on. There are so many examples that that are out there well, and on one of the episodes of unstoppable mindset, we interviewed a woman. She's known as the blind history lady, Peggy Chung, and she told the story of how the typewriter was originally invented for a blind Countess, to be able to communicate privately write an interesting story. And there are a lot of examples of that kind of thing.
 
<strong>Delmar MacLean ** 46:44
For sure. And I was, I was also thinking of just how, you know, most transit authorities now, you know, you have the automated announcing on the bus, you know, announcing the stops, right. And of course, originally, of course, we're thinking that people with vision loss, but that also, I think convenor can benefit people, maybe who's, you know, maybe, you know, English isn't their first language, and maybe they struggle a little bit with reading English, right, but they're better at hearing it, you know, and people that are just more auditory in terms of perception, right? It can be, you can be beneficial for them, you know, maybe even people who, you know, can't read, right, but they can, but they can hear the stop Oh, here, you know, a, you know, I get off now. Right. So, right. So yeah, it's beneficial to more, you know, to all kinds of segments and in society. Yeah.
 
</strong>Michael Hingson ** 47:39
So, what is the for you from a standpoint of having a master's in social work, and so on? What's the most challenging part of being a therapist?
 
<strong>Delmar MacLean ** 47:48
I think, the most challenging part, I think is, um, you know, when learning to do to do this, what am I trying to say here? I'm better in terms of doing this. And I wasn't actually but I think the most challenging part is not to think that you have to give the person all the answers. It's really, you know, you, you, you listen to what they say, You, you, you know, you're reflecting back to them, what you hear them, saying their concerns are, you know, you're making suggestions about things that could be helpful. But in the end, it's for them to do the work, you know, and if they don't do the work, you have to be careful not to take the blame for that. Because sometimes people will try to project that blame back on you, you know, if they, if they don't do the work they need to do you know, they might say, you know, they might come back to you and say, Oh, I'm still, you know, I'm feeling I'm still feeling stressed. My you know, I'm not, I'm not finding any answers here, you know, what kind of a therapist, are you? Right? I mean, they might not, you know, directly come out and say that so much, maybe that's an extreme example, but sometimes people will try to put the blame on you if they haven't moved forward. And it's because they they haven't, they haven't done the work, you know, for example, if you talk about self care, sometimes, you know, person will be really stressed out, right, and they won't have a very good balance between work and personal life. And you'll suggest to them, you know, the importance of taking time to take care of themselves, you know, do things they find that are relaxing and enjoyable. So they're, so they get some diversion from the stress of work, but then they don't do it right. And then they come back with you with the same, the same challenges, you know, but they they get, sometimes people can get it because they get frustrated with you, but they haven't really tried to put the strategies in place that you've, you've suggested, so you have to be just careful. Not to take that on. So I think as a therapist who I really have to know how to take care of myself, right how to make sure that I'm that I'm getting some diversion from my work, right when I'm not working so that I so that I don't burn out. Does that? Does that make sense? What I'm saying?
 
</strong>Michael Hingson ** 50:20
It does? It does. And you do have to really take care of yourself to in all that. Yeah. Yeah, you need to step back yourself sometimes and look at how is this affecting me? And how do I deal with
 
<strong>Delmar MacLean ** 50:34
it? Right. And I think the only thing I've noticed as, again, as a person with with vision loss is I've had to find a creative way to, you know, to work within the electronic structures that they have, you know, for important note taking and effective ways to do my notes. And, for example, you know, as talented, as challenging as it can be, I make notes while I'm talking to people, you know, and I halfway done have my, you know, my notes when I'm done sessions, so then I just have to edit things, because it tends to take me longer to do paperwork. So I can't necessarily leave all my paperwork till after my sessions, because then you know, I'd be working all the time, right? Have you looked at?
 
</strong>Michael Hingson ** 51:15
Have you looked at doing things like recording sessions, or maybe having a microphone and laying a computer? transcribe the conversations?
 
<strong>Delmar MacLean ** 51:23
I thought about that. I mean, it's, yeah, I'm still some of that's, I guess, still a work in progress. But yeah, those are things I have thought about. So far, what I'm doing seems to be working for me. But like, I'm not my mind isn't isn't close to, to alternative suggestions like that.
 
</strong>Michael Hingson ** 51:46
You've said, and some of the information we've learned about you, and so on, and looking at your bow that you subscribe to the social model of disabilities. Can you tell me more about that? Sure. So, basically, so historically, right, I
 
<strong>Delmar MacLean  </strong>52:02
think we've we we sit, we subscribe to the, the medical individual model of disability, right? Where, where a person is seen as having deficits, right? And then the deficits are kind of their problem, right to deal with, right? That per, you know, for example, well, you know, that, that, that that person, you know, is in a wheelchair, that's, you know, that's too bad, right? But that's, you know, that's their, that's the deficit they have, right, or that person's blind or so on, right. Whereas the, the social model of disability, I first learned about that, you know, in in graduate school, I was reading works by all all Alden Alden. Chadwick in the UK, and he was talking about the social model of disability where disability, if seen more as a reflection of the, you know, the limitations in society, right to barriers in society. So, someone you know, wheelchairs is considered disabled, if there isn't a ramp to allow them to get into the building, right? Or, or someone who is blind, right? Well, there, we, they would be considered more disabled within the context. So, you know, if there's not voice to tech software, I just thought that maybe they're the, you know, the company that they're working, that they want to work for they they won't offer them jobs, right Job asked access with speech, you know, so they can, you know, use the computer just like someone who has total vision. So in other words, so the disability is more of a more of a reflection of the limitations in society than it is the, the, the physical limitations, right. Right. So that's why I like that model.
 
<strong>Michael Hingson ** 53:57
Well, you know, and as we advance in technology, we're, we're finding more and more ways to address some of that if people will choose to do it. So for example, for blind people, probably one of the more significant overall technologies in the last seven or eight years is Ira, I don't know whether you're familiar with Ira. I've heard of it, but I'm not as familiar with it. So I resent what's called a visual interpreter. And the the way Ira works is that you run an app on your phone, which activates a connection with a trained agent. And the operative part about that is trained. The agent can see whatever the phone camera sees, there are other technologies that you can add to it like if you're sitting at your your, your desktop or laptop, you can activate something called TeamViewer. The Ira agent can actually work on your computer and fill out forms. But the idea of IRA is that what you're able to do Who is when something is visual and you can't use, you can't do it yourself. There is a way to activate a technology that allows someone with eyesight who is trained to come essentially in and help you, which means you still get to do things on your own terms, or going through airports and traveling around can be very helpful. There are other technologies like Be My Eyes that
 
</strong>Delmar MacLean ** 55:24
mentioned that one. Yeah, that's the one I was, as you were talking about that, that was the one I was thinking of.
 
<strong>Michael Hingson ** 55:29
Except the problem with Be My Eyes is that the agents are our volunteers. And there's not the level of training. Whereas with Ira, not only are agents trained and hired because they demonstrate an incredible aptitude to be able to describe read maps and other things, but they sign nondisclosure and confidentiality agreements so that blind people using IRA can do tax work, they can use IRA, in doing work on their jobs, there are lawyers who use IRA to look at documents for discovery. An IRA is okay for that because of the level of confidentiality and absolute restrictions that agents are under. So what happens that IRA stays on Ira if you will, right, but But it means that I have access that I never used to have, which is really kind of cool. And then you've got access, and you've got technologies like accessibility, which uses in large part in artificial intelligence, which that can help make a website a lot more usable than it otherwise would. It's not the total solution for complicated websites, but the technologies are making things better, which is really cool. Yeah, and what we need to do is to get society to accept more of it,
 
</strong>Delmar MacLean ** 56:46
I just gotta say that to you know, to, to educate people more about these things and get them to accept it. So. So you don't hear things like well, you know, a blind or partially sighted person couldn't do this job, right? Because, you know, then they just, sometimes you hear things like that, oh, no, you know, that person couldn't do this job, right? Because they don't, they don't know. But all these technologies that are available, and that it's actually not a really costly Big Deal thing, you know, to to make the the work environment more accessible.
 
<strong>Michael Hingson ** 57:18
I have used IRA to interact with touchscreens, right? So the agent can direct me as to exactly where to push to activate something that's on a touchscreen, which is cool. Able to get hot chocolate out of a fancy coffee, hot chocolate tea machine, you know, for example, right? So you have hobbies, I assume, like anyone else, what type of last question for you is, what's your hobby?
 
</strong>Delmar MacLean ** 57:42
Oh, well, one of my hobbies is, I like to fool around on the guitar.
 
<strong>Michael Hingson ** 57:47
Of course, you like Frank Zappa? What else could you do?
 
</strong>Delmar MacLean ** 57:52
Well, I make noise and mostly right. I mean, I, I can't say that I'm a really proficient musician, but I just, I just like to play to play around with it just to relax. I'm also also, not currently, but I have in the past, and I tend to return to this as I've been a member of Toastmasters International. So enjoy, I enjoy public speaking. And so So Toastmasters International, it's a program where you learn leadership skills, you know, like public speaking, meeting presentations, you know, organizing different projects. But what I really like about that is the mentoring aspect of it, helping others in improve their public speaking skills and leadership skills, guiding others. So that's another hobby that I that I've had and I plan to return to that I kind of drifted away a little bit during the pandemic, because they, you know, they were doing a lot of remote meetings, and I don't know, I prefer I prefer in person. I found that after sitting on a computer all day for work, I didn't feel like doing. But I didn't know. Yeah. I also, let's see, what else am I into now? I, I like to do volunteer work. I'm on the accessibility Advisory Committee for one of my local school boards. And, of course, what we do is work with the school board to help to improve accessibility for students and staff who have disabilities, you know, within within the schools, the school board. So that does, that's interesting. We have several meetings each year and we also do during non pandemic times, right? We do audits in the school board within the schools, right. So we tour schools and we, we help to point out areas where you Um, things could be made more accessible. You know, like, for example, color contrast the gun steps, making washrooms more physically accessible for students and staff and you know, using wheelchairs or, you know, canes or walkers, things like that. You know, so it's, that that also keeps me busy too, in my spare time I enjoy that
 
<strong>Michael Hingson ** 1:00:25
keeps you out of trouble.
 
</strong>Delmar MacLean ** 1:00:28
know for sure. Some of the simpler things I enjoy. I love to walk, right. So I love to be I always it's funny, my friends always want to offer me rides here and there, right. But so I just, I just liked the simple thing of being Oh, walking to the grocery store, walking on air and just going for walks I like to, I like to you talked earlier about, you know, looking at buildings and wondering what people are doing in there. I do that when sometimes when I just, there's some apartment buildings in my in my neighborhood here. And I I walk by these high rises and then think, oh, who lives in there? And what are they doing? You know, the same thing with the houses. They're just, you know, you hear the birds, right? And you you see people driving by in their cars. And I don't know, I like just I just like to notice those things. It's relaxing.
 
<strong>Michael Hingson ** 1:01:20
They're driving and they don't take time to smell the roses as it were.
 
</strong>Delmar MacLean ** 1:01:23
Well, you know, and that's funny, because I think that, you know, when I think about the fact that I did, I can't drive I think some ways I think I'm lucky, right? Because I noticed my driving grams. That's all they do, right? They drive everywhere. And then it's like, oh, I have to go to the gym. But I figure I do so much walking. That's my that's my exercise. I feel like I'm I'm healthier. There you go. Sorry. You see it as positive?
 
<strong>Michael Hingson ** 1:01:46
Well, it is. And there's there's a lot to be said for walking and slowing down sometimes to when not rushing everywhere. I wish we all would do sometimes a little bit more than that. Well, this has been fun. If people want to reach out to you and maybe engage in more of a chat or learn more about what you do. How can they do that?
 
</strong>Delmar MacLean ** 1:02:08
Sure. Well, you could reach out to me, my my email addresses, Delmar D E L M A R ,M A C L E A N  so Delmar mclean@gmail.com. Or you can find me on Facebook, if you like I'm on there. I can't say I'm not on Twitter or any of these other social media platforms. I always joke I'm I'm almost 50 So I'm a little bit old school. So mostly it's the email or the Facebook, you know, you can certainly reach out to me, if you like,
 
<strong>Michael Hingson ** 1:02:39
yeah. Hey, whatever works? For sure. For sure. Well, Delmar, thank you very much for joining us today and giving us lots of insights. I hope that people have found this interesting and that people will reach out. And my
 
</strong>Delmar MacLean ** 1:02:53
pleasure, Michael, thank you for having me. It's been it's been fun.
 
1:02:57
I think we've all gotten a lot to think about from it. You know, you and me and everyone listening and I hope lots of people are. As always, I would appreciate it if after this episode, you give us a five star rating. And if you'd like to reach out to me, whoever you are, feel free to do so by writing me at Michaelhi@accessibe.com. That's M I C H A E L H I  at Accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Go and listen or go look at our podcast page. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is M I C H A E L H I N G S O N .com/podcast. But again, wherever you listen to this, please give us a five star rating. We appreciate it. Because of all of your comments. We were the February 2022. Podcast magazine's Editor's Choice and I want to again, thank everyone for that. And Delmar especially, I really appreciate the opportunity to have met you and to have you on the podcast and really appreciate you being here.
 
<strong>Delmar MacLean ** 1:04:00
Yes. And it was an honor for me. I thank you for or asking me to, you know, to come on i I've really I've really enjoyed it. And then in the end it was a pleasure.
 
</strong>Michael Hingson ** 1:04:10
My pleasure as well. And let's stay in touch.
 
<strong>Delmar MacLean ** 1:04:13
We will. All right. Thank you.
 
</strong>Michael Hingson ** 1:04:19
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Blind Therapist with Delmar MacLean</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e625c281-d4ae-4804-9e08-a53a13ddc5af.mp3?source=rss&amp;ext=asset.mp3" length="41799312" type="audio/mpeg" />
<itunes:episode>66</itunes:episode>
</item>
<item><title>Episode 65 – Unstoppable International Author with Diann Floyd Boehm</title>
<guid isPermaLink="false">https://pinecast.com/guid/316c9dc6-82bd-46fa-a1b1-6599a81df411</guid>
<pubDate>Tue, 11 Oct 2022 11:00:56 -0000</pubDate>

<itunes:duration>01:01:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/999aea2a-31ff-44c8-add8-8ab032307be9/UM065-Diann_Floyd_Boehm-coverart.jpg" />
<description><![CDATA[<p>Diann Floyd Boehm has lived in various parts of the world. She brings her international life knowledge to the children’s books and, so far, one adult book she has written. As you will find in this episode, Diann puts an incredible of amount of research and thought to everything she creates.
 
Diann gives a number of suggestions to anyone who might wish to write and get published. She encourages all of us to write down our stories even if we don’t seek a writing career.
 
I hope you enjoy our talk with Diann. Who knows, you might become inspired to write and possibly even seek to get your creations published.
 
<strong>About the Guest:</strong>
 
Diann Floyd Boehm is an award-winning international author. Diann writes children's books and young adult books. In addition, Diann writes books to inspire kids to be kind, like themselves, and to &quot;Embrace Imagination”.  You can find all her books on <a href="https://www.amazon.com/Diann-Floyd-Boehm/e/B019HR4KXE%3Fref=dbs_a_mng_rwt_scns_share" rel="nofollow">Amazon</a>.
Diann's <a href="https://www.youtube.com/channel/UCDLN5DfdCVzOu9pIphQ2-4Q" rel="nofollow">Story Garden YouTube Channel</a> gives children the opportunity to hear different children's authors read their stories.
Diann is the co-host with Dr. Jacalyn on US<a href="https://www.youtube.com/channel/UCzWVsFL5r2M8LqTYx1dcEvA" rel="nofollow">A Global TV</a>.
Diann continues to be involved in various humanitarian projects with multiple organizations.
Diann was born to the parents of George and Mabel Floyd in Tulsa, Oklahoma, but grew up in Texas with five brothers. She has traveled extensively to many parts of the world and has lived in the Philippines and Dubai.
Keep in touch with Diann by joining her newsletter: <a href="http://www.Diannfloydboehm.com" rel="nofollow">www.Diannfloydboehm.com</a>.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to yes that's right, unstoppable mindset where inclusion diversity in the unexpected meet. Today we get to meet and talk with an award winning international author. I don't know whether she writes about internationals, whatever they are, but we'll find out. Anyway, Diann Floyd Boehm, welcome to unstoppable mindset. How are you?
 
<strong>Diann Floyd Boehm ** 01:45
Very well, thank you. International, because I've lived in several countries. And I've traveled a lot and and so the books are sold in different different countries. And I'm really proud of that.
 
</strong>Michael Hingson ** 01:57
Oh, cool. Do you publish them yourself? Or do you have a publisher?
 
<strong>Diann Floyd Boehm ** 02:02
Actually, I'm very blessed. I have two publishers see publish Shane Atacand. Canada and Texas sister press, obviously out of Texas. So How lucky is that? It took a lot to get here.
 
</strong>Michael Hingson ** 02:15
That is as good as it gets. Do the publishers war with each other? Do they care?
 
<strong>Diann Floyd Boehm ** 02:19
They are very kind to one another? So good. Yeah, that's
 
</strong>Michael Hingson ** 02:25
what was that is that is plus? How many books have you written?
 
<strong>Diann Floyd Boehm ** 02:28
I have nine books. And I have two more coming out one in the August late fall. Late summer, I should say sorry. And then in October, the second book? Oh, cool.
 
</strong>Michael Hingson ** 02:41
Well, we'll get to more of that. But why don't we start with the usual things that it's fun to hear about? And that is you growing up and so on. So where did you grow up? And do you have siblings or anything like that, or any of that sort of stuff that you'd like to tell us?
 
<strong>Diann Floyd Boehm ** 02:55
Sure. I love talking about my family. So I was born in Tulsa, Oklahoma. But as the saying goes, we got to Texas as fast as we could. Actually Oklahoma was a lovely state. And But Mom and Daddy, job wise daddy ended up in Houston. And so we moved to Texas, and I grew up in Deer Park, Texas. And later on I became Mr. Park 77 and so is a wonderful, wonderful city to grew up in. And I have five siblings, which gives me lots of insight to having five brothers and having a feel for what boys might say, especially when they were dating. And what else mama and daddy, best parents ever one could ask for hard working. I mean, we didn't get everything we wanted because you know they've six mouths to feed. But that's how you learn to appreciate life. You know, you start babysitting, if you want something or, you know you get a job at 16 so that you learn the value of the dollar. And I really appreciated all that. So how does one growing up?
 
</strong>Michael Hingson ** 04:10
So how did you get to be Miss Deer Park? How did that work out?
 
<strong>Diann Floyd Boehm ** 04:15
It was It wasn't like I was trying to do those things, meaning contests. But a neighbor that I used to babysit for Mrs. Bedford. She said she was going to be starting to Miss San Jacinto, which is a college out here are out there because I moved and what I like to be in it and I was like, no, because I'm not pretty. And then when she said, Well, they're gonna have a talent show and you can win scholarships for college, and then my ears perked up. I wanted to go to college. And when I found out that you would develop interview skills and things that can help you for the future. I latched on to that and tried to enter as many college based contests that I could, and I won a few. And I lost them even more. But that's how you learn, you need to lose. So you learn, and then improve. And developing those interview skills has helped me all through my life so far, and hence, look where I'm
 
</strong>Michael Hingson ** 05:26
at. There you go. Where do you live? Now, by the way, you said you moved? Yes.
 
<strong>Diann Floyd Boehm ** 05:31
So I mean, I've lived in a lot of places, but we've raised our children in Austin, Texas. Ah, okay. I'm in the hill country. And I love it.
 
</strong>Michael Hingson ** 05:42
So are you in Austin? Yes. Well,
 
<strong>Diann Floyd Boehm ** 05:45
I'm in the hills section in Travis County, where the hills START to begin. So it's the beginning of the hill country. So it's really, really pretty.
 
</strong>Michael Hingson ** 05:54
I haven't been in touch for a couple of years. But have you ever eaten at a restaurant in Austin called the blind goat?
 
<strong>Diann Floyd Boehm ** 06:00
If you know people are talking about that one, and I have not, but I am going to make a point to do that.
 
</strong>Michael Hingson ** 06:07
Christine ha who started that restaurant was the winner on master chefs. In I think 2011, she is blind. She's the only blind person to my knowledge, who has ever won that she beat out, I think something like 18,000 people to do it. Wow. And, and so I haven't corresponded with her for a while. But if you get a chance, I'd love to hear what you think of it. Since you're closer than we are.
 
<strong>Diann Floyd Boehm ** 06:36
I will make a point to do that. Thank you for telling me and, and kudos for her, as she must be an excellent chef. But to beat out that many people is extraordinary. And it shows you that when you want something, you don't let anything stop you.
 
</strong>Michael Hingson ** 06:55
Exactly right. So one girl and five brothers, that must have been a lot of fun.
 
<strong>Diann Floyd Boehm ** 07:02
It was a blast. And, you know, I feel very grateful to grown up in the time period that I did. I had two older brothers, and then three younger, so I had, you know, siblings that I got to change their diapers and stuff, because they're much younger than me. So they were my dollies. But it's a great learning experience. And it also made sure that I wasn't boy crazy, because I really know what boys were all about.
 
</strong>Michael Hingson ** 07:29
And I'll bet they kind of monitored you to the older ones. Especially.
 
<strong>Diann Floyd Boehm ** 07:34
Oh my gosh, do I have stories for you? About I didn't really date that much, especially in high school. And I always thought it was because I was so ugly, because my brothers would always be telling me I was fat and ugly. And of course, I believed them because they were family. Right? And, and I was one of these girls that you know, just like people said that then it must be true. So then my brother Danny told me about four years ago, he said, you know, Diane, you know how you didn't really date that much in high school? And I said, Yeah, and he goes, Well, I have a confession to make. I told the boys if they even looked at you, that I would punch him. So there you go.
 
</strong>Michael Hingson ** 08:22
elzear Er, and so your your, your husband had a gauntlet to go through? Hmm.
 
<strong>Diann Floyd Boehm ** 08:29
Oh, well, that is a funny story too. Because all my brothers were fantastic at sports. And some of them became coaches in the neighborhood and so forth. And our else they were also a coach for schools. And so along comes my husband. And they say, you know, what sport do you play? And of course, he's like, Oh, I go fishing. And I'm a third degree black belt. And I do you know, a bunch of stuff. And they're thinking, okay, that's not football, and it's not basketball. And it's not baseball. So he's Yeah, he's not going to make it in the family. And so they didn't pay attention to him anymore. And so he just kind of slid right in. But they love them. So what can I say? He's really smart.
 
</strong>Michael Hingson ** 09:24
So that worked out. Okay, well, that's a good thing. Well, so did you mostly just grow up in Texas? Or did you? When did you start to travel abroad? I guess it's probably a better way to put the question.
 
<strong>Diann Floyd Boehm ** 09:37
Sure. Yes, I grew up in Texas. And actually, when my husband became a diplomat, our first year of marriage was in Virginia. And it was my I'd always gone to Oklahoma because that's where my daddy family was. And my mom's side they had already moved to Texas. And so that was my only experience really have a Being out of Texas. So when we moved to Virginia, it was very different for me. And I remember calling my dad and just checking in as you know, kids stay with their parents, especially on Sundays. And Daddy, so my nickname was Suge with him for short for sugar. And he said, so should, how are things going? And I'm like, Daddy, you won't believe this place. It must be like living in a foreign country. Do you know they make you pay for parking, just to see your doctor. So anyway, I think that was funny. My daddy was like, Oh, you poor thing
 
</strong>Michael Hingson ** 10:40
was bad there. You should have been in New York, but go ahead.
 
<strong>Diann Floyd Boehm ** 10:44
But it was my husband, as I said, being a diplomat that took us to be able to see the world and we lived in the Philippines for three years and, you know, traveled a lot of places there, which I dearly loved, and I loved the Filipino people. And then, fast forward. He became a lawyer in Texas, and that's where we raised our kids. And then one day he received a phone call, how would you like to move to Dubai? So we moved to Dubai, and live there 14 years. And that allowed me to travel quite a bit in Europe and Africa, and parts of Asia. So I feel very blessed.
 
</strong>Michael Hingson ** 11:27
What prompted the move to Dubai. What was the reason that they called him and wanted him to do that? Because he wasn't diplomat them? Was he or
 
<strong>Diann Floyd Boehm ** 11:34
No, he wasn't. But his the law firm that he's working for at the time, Fulbright and Jaworski wanted to open up a firm there, so they purchased one, and then they opened up a new firm in Saudi Arabia, and my husband became part of that whole experience. Yeah, it was awesome.
 
</strong>Michael Hingson ** 11:56
So what was it like living in the Philippines and like living in Dubai, and like living in Virginia, as opposed to living in Texas?
 
<strong>Diann Floyd Boehm ** 12:06
It's an eye opener.
 
</strong>Michael Hingson ** 12:08
It really is. Yeah. But it is fun to live in various parts that it is fun to live in various parts of the United States, I've had the pleasure of spending years in Massachusetts and in New Jersey. And then during a project that I worked on in the mid to late 1970s, I spent time in Iowa in New York, and Colorado. So I've had, as a speaker, I've had the opportunity to travel all over the country. And it is wonderful just to see all the different kinds of experiences.
 
<strong>Diann Floyd Boehm ** 12:40
I love our country, I absolutely love the United States. And every state is so beautiful. And there's something so positive to say about each state. And I think as an American, and it's important for us to get to know the different states because each state has things that they they do that are so important that help help each one of us. And so I can't say enough. I've been in all the states, except for Hawaii, I really need to go to Hawaii. And then I need to spend a little bit more time in Wisconsin. I haven't spent enough time there. But also living in the Philippines and answer to your question. Wow, what beautiful people they are they I just love the Philippines. I love the people I was able to teach school there as well as be one of the first Americans in the the National Theatre there and be in several other musicals. And then in Dubai, how lucky to be able to be in the Middle East, get to know the people understand the customs, and meet people from all over the world. I think there's like 172 different nationalities in that country working beautifully together. And so I can't say enough about Dubai as well. And the opportunities that gave me to travel.
 
</strong>Michael Hingson ** 14:09
So when you were overseas, and then of course, when you when you move back. What did you do? So your husband was diplomatic and lawyering and what did you do?
 
<strong>Diann Floyd Boehm ** 14:19
Excellent question. Before we left I was my background is education. I was a teacher. And I was one of the there were several of us teachers who knew how to turn on a computer and a lot of people didn't. And so we helped launch, bringing computers in the classroom, discovering what software would work with different subjects for curriculum, and then I started training teachers and computers. So by the time that happened, I was traveling quite a bit around the country in the schools, which gave me a real feel for different states. And then I had to reinvent myself when we moved to Dubai. And that allowed me to do something that I always wanted to be able to do, which was humanitarian work. And so that led me to Africa where I spent a lot of time in Ethiopia, Uganda, and Kenya. So how exciting. Is that? Right?
 
</strong>Michael Hingson ** 15:21
Right. When you say humanitarian work, what did you do? I mostly
 
<strong>Diann Floyd Boehm ** 15:24
was in the orphanages helping and learning how the orphanages work to and finding out ways that I could I and people who were with me, could assist in helping the orphans have food and clothing and so forth. In Kenya and Uganda, I was predominantly in the schools, and a couple of the schools I helped do some projects where we help provide shoes, gathered shoes, took them, there was a whole process. And and another school, I ran a project, where we helped girls, if you can imagine, some girls were 14 and 15. And they never and a bra, I still get, I still get embarrassed to say things, you know, I'm modest. And that was an exciting, that was an exciting process. Another time, we ran a project where we provided dresses for the girls to have church dresses. And then for the boys, we provided some slacks. Actually, for them, they would be more long shorts. And they were made out of pillowcases, and my quilting group made all the other dresses or skirts and pants. So that was really exciting. And I had a team helping me and also bringing them to the schools.
 
</strong>Michael Hingson ** 16:59
And all of your travels, what was maybe the most scariest thing you ever had to encounter?
 
<strong>Diann Floyd Boehm ** 17:04
Gee whiz, I'd have to think, you know, I we were with people who really understood the country. And we were always with people that were our guides, and so actually never was afraid of anything. So and we went way out into the bar. Yes. I think the only time I might have was afraid when my husband decided that he wanted to take our Datsun and head for this volcano that had not erupted in many, many years. And then he decided to take a back street and this back street was not a straight and we were driving through the jungle. And I didn't know if we were ever going to get out. And experience with my husband.
 
</strong>Michael Hingson ** 17:51
So but you never really encountered bad people or or kind of difficult things like that. And in any of your travels.
 
<strong>Diann Floyd Boehm ** 17:59
No, no, I was very lucky. Well,
 
</strong>Michael Hingson ** 18:03
so you, you traveled, you came back. And when you came back from Dubai, Did you go back to teaching? Did you do more humanitarian work or what?
 
<strong>Diann Floyd Boehm ** 18:16
Well, before I left, I was already working on tape. I've always been a storyteller. And I had decided I really wanted to take my stories and put them into print. And so I was in that process. So when I was over in Dubai, I really worked hard to figure out how to make things happen. And started also taking art lessons so that maybe I could do simple illustrations for some of the books that i i now have published. And so when I came back, I became published in Dubai actually. But when I came back home, I really concentrated on writing even more books and learning this whole skill of how to be an author and the craftsmanship and so forth. And that's where I'm at. I do go to the schools as an invited author. And I like give. I mean, I just when I'm in school, in schools with kiddos, even all the way up to 12th grade, I'm in my element because I have an opportunity to let each one of them know to love themselves believe in themselves and go after it. And if I can walk away and made a difference in their life, then I'm very, very excited.
 
</strong>Michael Hingson ** 19:38
So nowadays do you write full time? Pretty much if I'm not writing?
 
<strong>Diann Floyd Boehm ** 19:41
I'm in the garden? Are I my dog? I should say my husband's and my dog. He's a cow dog. And he's a rescue. And I can tell it was my son's wife's family who found them, and they actually have a small ranch. And Remi was used to having days where he could ride around and get out to the cows. So he gets really, or she gets very excited if she gets to go on a drive. So besides walking her, she gets her daily dose of riding in the car, and she gets very
 
</strong>Michael Hingson ** 20:26
excited. What's important, you know,
 
<strong>Diann Floyd Boehm ** 20:29
yeah, I like to keep my, I love my dog. She's amazing metrics. She's just sitting right outside, waiting, like, what are you gonna do next?
 
</strong>Michael Hingson ** 20:40
Don't I get to be part of the interview?
 
<strong>Diann Floyd Boehm ** 20:42
Yeah. I've said start liking the screen.
 
</strong>Michael Hingson ** 20:47
So you started writing? And you said you actually got published in Dubai? What kind of a book was it? That you got published in Dubai?
 
<strong>Diann Floyd Boehm ** 20:57
It was Harry the Campbell a children's book. And OC publishing out of Canada. Took it online. And that was very exciting. I wanted to write a book about camel. And I'd been wanting to do it for some time. And so they published that. And then they published right away from when I was in Dubai, the series, it's a series now the little girl in the moon. And that's morphed into the moon Ling adventures. So yeah.
 
</strong>Michael Hingson ** 21:30
So how many books have you had published altogether? Now? Nine. And what kind of what kind of books are they primarily?
 
<strong>Diann Floyd Boehm ** 21:40
The majority are children's books. And then I have my very first young adult Historical fiction Based on my grandma, it's right here, Ruby, rise, girls struggle for more. And that's my grandmother on the cover. And my books are about believing in yourselves, imagination being kind to others, even if they're different. And in the case of Ryza, girls struggle for more, that particular book is to inspire people to go after your dreams. So if a girl born in 1904, where life is so so different for young men and young women, then and, and she can make her dream come true, which was to be a business woman at the time, which was not, you know, very common, especially down south. If I could say that, and at least in her area should qualify that, then you can, then you can do that, too. And that's really important to me, when schools are as big as they are, especially in high school, it's easy in junior high, it's easy to get lost. And I want kids to know that they are special. And whatever your dream is, just stay focused and be persistent. I mean, if I can do it, I feel like you can too. And I always tell the kids, look, I grew up in a small house compared to today's homes. Men, and you can imagine, you know, six kids, a mom and dad and one bathroom. But it's not about how much you have, or it's are how little you have. It's about what if you really want something? Let's map out a goal and figure out how to make it happen.
 
</strong>Michael Hingson ** 23:39
Good advice. And, you know, we, we often just allow ourselves to be diverted or we, we tend to think, oh, we can't do something and how do we how do we change that mindset with people? Obviously, you're contributing to that by writing the books that you're writing. But in general, how do we do we get people to recognize that probably, they can do a lot more than the things they could?
 
<strong>Diann Floyd Boehm ** 24:03
Yeah, that's really true. And, and I really believe that the first thing we can do is to be a good listener. So love yourself, but be a good listener. And if we could all become a better listener, and not really want to jump in and say, okay, okay, you've had your you had your say, Now, listen to me, because I really know the answers, right? That's not being a good listener. Because if you're a good listener, then you're going to be learning and figuring out how to work together. And if you have a goal of something you're wanting to do, and someone's trying to help you map those skills out, be opened to listening so that you can design the best way to make that happen. At least that's my two cents worth.
 
</strong>Michael Hingson ** 24:55
One thing that came to mind is just what's going on In our country today where no one is listening, the politicians in general aren't listening to most everyone else. And the politicians aren't listening to each other. We've lost the art of conversation and discussion and finding solutions together, it seems to me, don't you think?
 
<strong>Diann Floyd Boehm ** 25:20
Yes, I try really hard not to discuss politics very much right? On, on what you're speaking of, I can feel a little comfortable. You know, my daddy, I remember when I was young, we would be at the dinner table. And Daddy would say, this is not a good sign that people are putting out how they're going to vet the signs in the yard. And one of my brothers would be saying, Well, why is that and it goes, because it would start infighting. And I think he was right. And then he said, Oh, zip kids, that's not good. And, you know, I'd go, why daddy, and he goes, because people are gonna think their zip code and where they live is better. It's dividing us. And then all of a sudden, he was like, I don't want to fill out these circles. And you're like, well, let's circles and he's like, we're all Americans. I'm just gonna scratch this out and say, we're all Americans, you know. And I think, you know, learning these little bit of wisdoms of knowing how things changed over time, that is led us to where we are today, that I wish I could get politicians to take some listening courses, to learn how to listen to again, and not be looking for the soundbite. That's going to be the great soundbite to have on the news. It's not about sound bites, it's about running this country. It's about working together. And seeing all of us is one, and how we can make that happen. And so you have to be able to figure out compromises and the art of compromise, I'm afraid sometimes is not happening. But I don't have a magic wand to make everybody happy. But if I did, I would.
 
</strong>Michael Hingson ** 27:06
Yeah, well, that's what you're talking about is the point of my question, which is, it's all about conversation. And it's all about listening. We've lost the art of conversation. And there are a lot of reasons that we can probably point to, as to why that's occurred. But the bottom line is that we become very undisciplined when it comes to talking with each other. And there's, there's no reason that we should be in that kind of position. There's also no reason that we shouldn't be able to ask why a lot more. And of course, the answer to that, in part is why not. So we need to really get back to finding ways to interact with each other. And I don't know whether I totally go along with the zip code idea. Because we, we have, we have a postal system, and we have to deliver mail to people. And so it's all about sorting. And as we grew, we needed to create something different. But I think it's a discipline of how we deal with some of the changes that we've made, so that we don't lose that, that conversational process in companies. So many times, the bosses know all the answers, and don't listen to workers anymore. And we see a lot of that when we have discussions about business that people don't recognize that they're when they hire people. There's a lot of expertise that comes with hiring people. And there's also a divergence of opinions. The most important thing is to get the opinions to get all the data and then synthesize it in an objective way. And we just tend to lose that skill nowadays.
 
<strong>Diann Floyd Boehm ** 29:01
I could not agree with you more, and I even agree with you on the zip codes. But would you like to run for president? That would be really nice.
 
</strong>Michael Hingson ** 29:13
Oh, that would be an interesting job.
 
<strong>Diann Floyd Boehm ** 29:17
Yeah, that's a tough one. It is a tough one. You know, I remember on Sundays Mom and Daddy like to listen to some of the political shows. And of course, my husband and I always did. And I remember, Tip O'Neill was really good about sitting down and speaking with Kennedy and I thought she was why can't we have more of that today? Yeah. Yeah, so it'd be nice. Well,
 
</strong>Michael Hingson ** 29:45
going back to your books. You had mentioned something about you have a specific type font that you use and some of the books
 
<strong>Diann Floyd Boehm ** 29:53
specific font. Oh, yes, fine. Thank you for remembering that so sweet of you. Yes. So, so it's called the dyslexia font. And once I discovered this fight, now I'm putting on my books and that font, it allows everyone to be able to read my books. And what I really love about it is that it's an empowering book, but in so many ways, so kids who had to have dyslexia, which one of my nieces has, when they go into the library, they don't have to go to a special section of books that are just for them. Now they can be like everybody and find the books and go, Oh, my gosh, I can I can actually read this. And that, to me is very empowering. And very exciting.
 
</strong>Michael Hingson ** 30:47
Have you done anything to make your books accessible to people who don't necessarily read print or read print? Well,
 
<strong>Diann Floyd Boehm ** 30:54
I need to do that? No, I haven't. You know, it's, it's very expensive to be a hybrid publisher. That's our hybrid author. And so what that means is I have a publisher, but I also help invest in the publishing. And so the cost can add up quite a bit. So I still need to go for that audio books. And I wouldn't mind having my books done in Braille as well, because that would be really good.
 
</strong>Michael Hingson ** 31:25
One place to get books converted to a usable form a readable form by people who are, if you will, individuals with print disabilities, this is an organization called <a href="http://bookshare.org" rel="nofollow">bookshare.org</a>. Bookshare is an organization that will take files and convert them to electronic media, they can be converted to Braille, but people can just plain download them as well. Now, obviously, if there are a lot of illustrations, the trick is to put in descriptions of the illustrations, but for the print parts, and so on, it is an easy way to get access to the to those books for people who don't reprint. And the the point is that the copyright laws allow organization, they'll allow books to be converted for people who are not going to reprint. And the the only people who can check books out or download books from Bookshare are people who are registered and who have print disabilities. So it's, it's a protected way. So the author doesn't lose their ability to to create an income stream and so on, other than Bookshare makes the books available for people. So it's something to look at. But the publishers should really be looking at that as well, because they should want your books to be inclusive, I would think.
 
<strong>Diann Floyd Boehm ** 32:54
Absolutely. And even if they didn't, the mere fact that you told me about it makes me want to do that. Because I think that, especially my messages that I have are for everyone. And I and I also think that being able to do something like that is giving back to the world. And I'm a total believer in that. And I am so grateful for you for telling me about Bookshare.
 
</strong>Michael Hingson ** 33:21
And so definitely, definitely something to look at. Well tell me about the little girl in the moon and the moon Ling series.
 
<strong>Diann Floyd Boehm ** 33:28
Sure, I'll be happy to. So my tagline is embrace your imagination. And the moon Ling series definitely does that. So the little girl in the moon lives on the moon. And she is a mainly just like you and I are Earthlings. And you have an opportunity to discover what Moon links look like in the little girl on the moon, the first book. The next one is the little girl on the moon and the big idea. And that book is really for everybody because it's all about making kind wishes come true. And the book might how a little kid will read it. It'll be totally different how an adult reads it. So I like to say it has a lot of layering and I I truly love that book. And then it more often to the moon Ling adventures and my youngest daughter is the illustrator for that. And in the main length of Ventures we bring in the little boy in the moon and both the little girl and the little boy Moon each one of their dog days. And they take us on adventures through going to the observatory and in and on the moon. And they experience in a simulator just like we would do back home on earth and they visit different parts. So the first one was Kenya, I'll let you in for secret because no one else knows it. But you get to know about it. And your audience, and that is my daughter is working online, the main link adventures, birds around the world. And so I'm very excited about that one. And sequel. Yes, so we'll have several. And the purpose of these books is the main length of ventures, again, is how much we are alike than different. So they live in Tycho town. And taiko is the largest crater on the moon that we can see from here on Earth. And so I build in ways that science and teachers can use this for curriculum, but also again, trying to show how much America where we are in the world, how we love different animals, how we enjoy different birds. And so find the similarities that connect us so that we can have moments to just have peace and tranquility, because we're all humans, and we share this globe together. And so that's really the purpose as the home angling adventures.
 
</strong>Michael Hingson ** 36:18
So this whole thing with the modeling Adventures is fascinating. Except how do they survive up there without an atmosphere on the Moon? Hmm. Excellent. Good technical here.
 
<strong>Diann Floyd Boehm ** 36:30
Excellent question. So I actually have one where you meet Moxie, the little girl on the moon stogie, and you go on a tour of Tyco town, and you discover that as you go inside the crater, that you there's this huge bubble, and this fig bubble allows them to be able to breathe inside their town, and, and then also, the bear, they have a fake gravity going on. Because their scientists are so smart, they can figure all that out. But when they're on the actual surface of the moon, then just like our astronauts, they even the doggies have special shoes that keep them grounded. And so I that's how I worked it all out. And I even have a whole back story about that, that one day, I'll come out. And
 
</strong>Michael Hingson ** 37:31
well, the only problem was living on the moon, that's my discomfort with living on the Moon is without an atmosphere, they must get bombarded by a whole lot more meteors than then we get hit with. Yes, those rocks come from anywhere.
 
<strong>Diann Floyd Boehm ** 37:47
That's true. But to enter a Tai Chi town, you actually have to press this one little rock that's on the surface. And you enter this inside the cavity of the moon. And so it's a whole new world, because your imagination?
 
</strong>Michael Hingson ** 38:05
Well, sure, well, there's there's nothing wrong with that. It's just that you do have to deal with the meteors and all that and, you know,
 
<strong>Diann Floyd Boehm ** 38:15
not having your inside, not appear inside
 
</strong>Michael Hingson ** 38:17
know that I understand. But it's been on the. And of course, if the meteors hit the bubble, does that get noisy? So there's another question for you to explore,
 
<strong>Diann Floyd Boehm ** 38:26
I will have to explore that. So much I will. I love it because you're getting my imagination going. But I also have this book card, a song of peace. And it's about a little boy named Tommy. And he just wants peace on earth. And there's a twist to it at the end. Because a lot of books are written about peace. So I have a fun, unique little twist to it. And it just won a couple awards. And so I'm very proud of it. And right now, with everything going on. One thing we could do is everybody take a deep breath and just say the word piece over and over and over and put it out there.
 
</strong>Michael Hingson ** 39:12
Which goes back to what we talked about earlier with conversations and listening. Yes, it sure does. What kind of research or how do you do research for your books, I'm assuming just by listening to you that a lot of thought and research goes into what you do.
 
<strong>Diann Floyd Boehm ** 39:27
Thank you. So the children's books they come to me and I'm inspired when it comes to the moon Ling adventures. Yes, I do a lot of research I needed to really study birds and where they fly and when they're migrating and if what where they migrate so I can show and teach the unity. So for example, the Dover bird it is in in Dubai I, but it also flies to several other countries migrates into the United States and to South America, and parts of Europe. And that makes it fun because again, it shows commonalities between the countries. And I always like to say rude because it was about my grandma but and rise of girls struggle for more, oh, my stars, I can't even begin to tell you how much more admiration I have for historical fiction writers. Because years of studying goes into making, making sure you have the voice, right for that time period that you actually have the facts correct about the settings and so forth. And I actually wish I can wake my grandma up from heaven and say, Grandma, you didn't yet a lot of other things you should have told me. It was because the 1920s is fascinating.
 
</strong>Michael Hingson ** 41:04
Oh, it is. And we, we talk about how in our world, we've advanced so much, and so on. But we forget a lot of the lessons that we could learn from before we and I put the term in quotes advanced so far.
 
<strong>Diann Floyd Boehm ** 41:20
Yes. You're absolutely right. And we repeat so many things. And so if we could just take a deep breath, especially you politicians, and listen to people have lived a little longer and and learn from that and learn from mistakes and history so that we don't repeat, it would be quite lovely. Right?
 
</strong>Michael Hingson ** 41:43
So do you hear a lot from other authors and readers and so on? How do you interact with them? And they must give you ideas and things to think about as well?
 
<strong>Diann Floyd Boehm ** 41:54
Thank you for the question. So I've joined several author groups, and I am always learning from them. And I appreciate so much from seasoned authors. Because, again, I was an excellent classroom teacher. And I want to be an excellent author. And the only way to do that is to learn from the seasoned authors. So I really appreciate it. And I have a publicist. Now, like I didn't even know that authors could have publicist. And so actually, that's how I met you. So kudos to my publisher, making that decision. And he is teaching me a lot as well. I am a young author in the sense of having things published. And so I have a huge learning curve. But that's okay. Cuz that means when I'm out there, especially with students, they get a kick out of me saying, I'm on a learning curve, too. So let's learn together.
 
</strong>Michael Hingson ** 42:59
Tell us about some of your speaking, trips to classes and so on. What does that been like?
 
<strong>Diann Floyd Boehm ** 43:05
Um, it depends on what country I'm in. Because that really makes a difference in the culture and how you dress and so forth. So if I was in Saudi Arabia, then, you know, I wear a baya. And I always believe that no matter what country you're in, you respect and follow their laws and their rules. And I had the opportunity. And I feel very blessed to be at a British school several times in Saudi Arabia. I spent her week there, and was with kiddos from elementary up through middle school, and then only was I in their classrooms had opportunities to teach some of them privately creative writing, read their writings have one on one conversations. But also, the principals at each school were incredible. They gave time off, I don't know how they figured it out. But where I would have all the teachers in the auditorium and they could pick my brains. And that was really exciting. And as a matter of fact, a couple of them have are now published authors because of their experience there. So I feel very lucky. In America, I've been in many classrooms. And of course, since I understand the American system, I can you know, I'm like, you know, it's like, yeah, I understand everything going on. What what is it that you want me to do? What is the outcome because I don't do a canned presentation. I want to hear what is it you want to take away to be? And when I hear what that takeaway is, then I design a program for them. I have them go over it to make sure it is exactly what they want. And then we go from there. So it can be from working with young children all the way up to. So far it's been ninth grade. And where we've done creative writing projects together. It's for
 
</strong>Michael Hingson ** 45:15
you. It's really, I think, important to not do canned speeches, I was talking with someone else about this recently. And I think that the best speakers are speakers who learn about their audiences, and who are even capable during the speech, of when necessary, making a course correction or whatever, to make sure that we're connecting with the audience, and engaging the audience. And so as I put it, I love to talk with audiences. I never like to talk to an audience, no matter their age.
 
<strong>Diann Floyd Boehm ** 45:52
I love that phrase speaking with not to, absolutely. And besides, you get energy from that, because, you know, they're listening and engaging in what you're saying. And so when they ask you a question, you're like, Oh, I didn't even really think of that. But your brain gives you an answer. It's very exciting. I actually sock away full of energy.
 
</strong>Michael Hingson ** 46:16
That's really a good point that when you open opportunities for questions, you never know what kind of questions you're gonna get, especially with little kids. And I learn more from answering questions, especially from kids, because they're not shy, generally speaking. And they're very curious. And it's fun to have real conversations, and they tend to respect you more, when you're conversing with them, not just lecturing. Even when you're answering a question, if your lecturer as opposed to talking with, they know the difference?
 
<strong>Diann Floyd Boehm ** 46:57
Absolutely. I just recently, because of COVID, there was no in person. But now some of the schools are opening up and I was at this beautiful girl school. And the young girls had very direct questions. And sometimes instead of just answering the question directly, I would give examples of my own childhood because I wanted them to understand that I actually knew and understood what it was like to be a little girl, or to be a preteen. And then from there answer the question in the smiles that went on their faces with the question because they knew I was really trying hard for them. To know. I understand. Did that make sense?
 
</strong>Michael Hingson ** 47:44
Yeah, you they knew you got it? Because you remember living it yourself.
 
<strong>Diann Floyd Boehm ** 47:50
And when people see you as an adult, sometimes they can't even your own children. Imagine you live like what you were little Are you kidding me? I bet you couldn't relate to the world.
 
</strong>Michael Hingson ** 48:02
You know, and from my perspective, as a speaker, I'm not happy unless I go away from an event learning more than I'm able to impart. And I can tell when that happens. When I get great, engaging questions, when I get an opportunity to interact before and after the event, and all the things that are occur, it is so much fun, to be able to have lots of takeaways as a speaker, so it's it's sharing knowledge and information, not just imparting knowledge and information.
 
<strong>Diann Floyd Boehm ** 48:41
Oh, you are so right sharing. And then you just you're you're so excited and jittery that you know you just like I need a Diet Coke. And Coca Cola didn't pay me to say that.
 
</strong>Michael Hingson ** 48:55
Yeah, well, so I understand. Time for something new. Yes, yeah. Well, what's on the horizon? Book wise? I know you're talking about one sequel coming up. But what's, what's next in terms of projects and so on for you?
 
<strong>Diann Floyd Boehm ** 49:09
Sure. So I am working on the sequel to rise the girls struggle for more. It'll be a good while before this out, because I just now finished the research. And so I've mapped out how it's going to go
 
</strong>Michael Hingson ** 49:23
at least you're going to be on the moon will be on the moon again. No, this
 
<strong>Diann Floyd Boehm ** 49:27
is a young adult historical fiction, the moon when I just shared the main link of venture birds around the world. And August I have coming out a time to fly and I'm supercharged about that one. It's all about a little birdie who doesn't want to leave this nest and his mama helps him get the courage to fly. And I think that is something that will every person can relate to it In US adults remembering there was a time that we were afraid to open that door. And, and so yeah, I'm really excited about that. And then in October, it's Charlie and the tire swing. And that's been on the back burner for some time. So, so excited it made it through up to the top list for the publisher to say it's time to do that one. And that'll morph and to Charlie and the tire swing adventures, so but this first one is all about how Charlie got the tire swing. And I'm really, really, both of them I'm just thrilled about and each have a different space in my heart for what they share and do.
 
</strong>Michael Hingson ** 50:45
What's your favorite character that you've created? Or that that has invaded your psyche that has come out in books?
 
<strong>Diann Floyd Boehm ** 50:51
Oh, gosh, that's really tough, because I love how my characters are also special. But I would say, goodness, I actually, I love Harry the camel, because he's all about he didn't like himself. And, and you learn all the reasons why. And but in the end, he discovers there's nothing better than being who you are. And so Harry has a real special place in my heart, because I want young people of all ages to know that they're important. And they should love themselves. And I say should but I mean actually mean, I, I want them to fill in their heart to love themselves. Because once you love yourself, you can you can accomplish things. And so I guess if I had to say someone, it would be hairy.
 
</strong>Michael Hingson ** 51:42
When you said that you just finished research for which book
 
<strong>Diann Floyd Boehm ** 51:45
rise a girl struggle for more, it'll be version two, it doesn't have a title yet. So I'm excited about that. Because it's based on my grandma's life. As I said earlier, it's continuing on to show once you're in the workforce, what it was like for the women in the 1920s. But it's set in such a way it takes place in Chicago. And it's a real eye opener for what life was like, everyone always just thinks I shouldn't say everyone, but most people think the 1920s was all about the Charleston and so forth. But there was more to that. And you actually start discovering. And there's a real parallel to us right now to in our time world, because you're starting to see the little tiny cracks that lead to hunger, and people losing their jobs, because they don't have the money to go and purchase different things. So I think it'll be a good learning experience and lots of levels. And a fun read.
 
</strong>Michael Hingson ** 52:55
And of course, of course, in the scheme of life, in Chicago, in the rest of the country in 1929, we had the stock market crash, which led to the depression, which is of course, a continuation of what can probably be a very fascinating story, how to get through all of that.
 
<strong>Diann Floyd Boehm ** 53:14
That's true. Luckily, for me, it will end before that happens. But yeah, it'll lead it'll lead right up to that. And, you know, I wish I would have been a better student in high school because I truly find history so fascinating. And I appreciate it so much more
 
</strong>Michael Hingson ** 53:33
much research left for you to do. Yeah.
 
<strong>Diann Floyd Boehm ** 53:37
So much research.
 
</strong>Michael Hingson ** 53:39
Well, what so when your downtime you you garden, you say and you have a cattle dog, and that keeps you busy. What other kinds of things do you do?
 
<strong>Diann Floyd Boehm ** 53:51
I enjoy singing. And when I was in Dubai, I was in popular productions, which is a part of the West End. So I was in musicals, and I have to get back to that again, because I do love singing. And I started taking piano lessons. And I don't know I just love doing everything since it's summertime. Now I go outside and guess swimming in our pool. And mostly I just like to look at the clouds and sing.
 
</strong>Michael Hingson ** 54:22
Well what kind of advice would you give to somebody who's interested in possibly being an author or wants to take up this kind of work?
 
<strong>Diann Floyd Boehm ** 54:31
Sure. Right. You don't have to be published. Just know right now, the moment you write something down, you are published because you've written in finder's space or your favorite couch. favorite chair, even if it's just you just have one room, find one space that you want to say that's my holy ground. That's where imaginations gonna come. And just write just Write whatever comes to you. And maybe it's like, Oh, I love zebras today, just write different things down, and then just start creating stories. Your first stories are not going to be your best. It but the stories that just keep coming and coming will end up being, you'll just become better and better. And when time is right, you'll know when it's time to go for it. And you're so lucky today, because there's so many ways that you can be an independent author, blurb, for example, allows you to get your to design your whole book, get it going. There's a lot of different places like that, but just believe you can do it, and it will happen.
 
</strong>Michael Hingson ** 55:48
And that's as good as it gets. And it's great advice. And we have to start somewhere, right. And the fact is, I think all of us have stories, and we should tell the stories.
 
<strong>Diann Floyd Boehm ** 55:59
Absolutely. We're all storytellers. The moment someone says How is your day and you go, Oh, my gosh, it was horrible. I should have seen what happened today are two stories. It was such a lovely day. I met so and so it's a story. And it's to be told. And even if the first thing you write about are the stories from your childhood, those stories can be morphed into other stories. And so we are storytellers, you are absolutely right.
 
</strong>Michael Hingson ** 56:31
If people want to reach out to you and get a hold of you, how would they do that?
 
56:36
Sure. So the easiest way is just to go to my website, <a href="http://DiannFloydBoehm.com" rel="nofollow">DiannFloydBoehm.com</a>. Now I'm gonna spell it because it s D for dog. I A N a Nancy N F, L O Y D. B as in boy. O E H <a href="http://M.com" rel="nofollow">M.com</a>. Diann Floyd <a href="http://Boehm.com" rel="nofollow">Boehm.com</a>. It looks like Diann Floyd bohem. But we pronounce it by Boehm
 
<strong>Michael Hingson ** 57:09
that's all right, my screen reader pronounces it bone. So there you go.
 
</strong>Diann Floyd Boehm ** 57:14
Yeah, it's my husband's name. I adopted it when I got married. Well,
 
<strong>Michael Hingson ** 57:19
I figured it was something like that. And then I spelled it, but I'm glad that you pronounced it. So Diane, Floyd <a href="http://boehm.com" rel="nofollow">boehm.com</a>. And people can reach out and read things there. And they can contact you and so on as well.
 
</strong>Diann Floyd Boehm ** 57:32
Yes, they may. And they can sign up for my newsletter. And all my books are on Amazon, Barnes and Noble. And you can order them through your local bookstores.
 
<strong>Michael Hingson ** 57:42
Well, on some time, we'll have to talk about how accessible your website is and how to fix that, which is, of course, one of the things that I get to do being part of this company excessively. But that's another story.
 
</strong>Diann Floyd Boehm ** 57:53
I definitely want to talk to you about that. That would be awesome,
 
<strong>Michael Hingson ** 57:57
easy to do. So we will do that. Well, I want to I want to thank everyone for joining us today. I hope that you enjoyed our time with Diane, and that you will reach out to her. As I always say you are welcome to reach out to me, I'd love to know what you think you can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. And that's M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> and Michael Hingson is M I C H A E L H I N G S O N just like it sounds even. So if I don't like beam yet correct, but I hope that you will reach out. We'd love to hear from you love your thoughts. If you'd like to be a guest, please reach out and let us know. If you know people who you think ought to be guests on our podcast. We'd love to hear from you about them or hear from them. Feel free to let us know about them as well. And of course, when you listen to this, please give us a five star rating. We appreciate your comments and ratings and suggestions and take them all to heart. So Diann once again. Thanks very much for joining us on unstoppable mindset.
 
</strong>Diann Floyd Boehm ** 59:13
It was my pleasure and honor thank you
 
**Michael Hingson ** 59:20
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable International Author with Diann Floyd Boehm</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/316c9dc6-82bd-46fa-a1b1-6599a81df411.mp3?source=rss&amp;ext=asset.mp3" length="39990492" type="audio/mpeg" />
<itunes:episode>65</itunes:episode>
</item>
<item><title>Episode 64 – Unstoppable Adapter to Unexpected Life Change with Lisa Wilson</title>
<guid isPermaLink="false">https://pinecast.com/guid/f704770d-fb7d-4909-8b47-016cf77fad9d</guid>
<pubDate>Fri, 07 Oct 2022 11:00:40 -0000</pubDate>

<itunes:duration>01:05:02</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/950b0bb3-1c84-454e-87d9-1dc8dee1600e/Unstoppable_Mindset__5_.jpg" />
<description><![CDATA[<p>Lisa Wilson’s life started out as a pretty normal one. She went to school. As she graduated college she chose a career path and she was successful with her choice.
 
After 17 years working in the human resources field working mostly as an HR manager, she finally decided to leave the field after working for three years for a company that didn’t value what a good HR manager could do to help the company succeed. Lisa always wanted to go into life and leadership coaching and so she finally did.
 
Then, due to a surgical procedure that should never have taken place, she lost half her thyroid gland. While the doctors acknowledged that the operation should have not taken place they assured her that she would resume the kind of active lifestyle she had before the procedure. Nothing could be further from the truth.
 
Listen this week to Lisa’s story and see how she adapted to all the changes in her life and how she adapted and thrived. I am sure you will find Lisa Wilson’s story engaging and inspiring.
 
<strong>About the Guest:</strong>
 
The best part of having a Human Resources (HR) department is that you have a management expert at your disposal. As a leader, when an issue comes up that you aren’t sure how to deal with, you walk into the HR department and they walk you through it. Not all companies have this. Lisa has taken her success as an HR leader in large corporations and brought the opportunity to small to medium-sized companies. Offering training and coaching before and during those particularly sticky situations. Lisa is a Leadership/Corporate Coach, a Certified Human Resources Leader, and a trained Mediator. She had an HR career spanning 15 years, her drive had her in a manager’s role 5 years into her career at 28 years old. While that drive helped her in her career, and volunteer roles with Rotary, the Human Resources Professionals Association, and Toastmasters, it was not helpful at all when she had her thyroid removed by mistake. What followed that surgery was 5 years of frustration and exhaustion. Lisa had to learn to rest. Not something that came to her easily. In this episode, she shares the lessons she learned that took her from days at a time on the couch to feeling like herself again. 
 
Social media links:
 
<a href="https://www.linkedin.com/in/lisamaywilson/" rel="nofollow">https://www.linkedin.com/in/lisamaywilson/</a>
<a href="https://www.facebook.com/LMWConsultation" rel="nofollow">https://www.facebook.com/LMWConsultation</a>
<a href="https://www.instagram.com/lmwconsultation/" rel="nofollow">https://www.instagram.com/lmwconsultation/</a>
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another edition of unstoppable mindset wherever you may be, we hope you're having a good day. And we hope that we can make it a little bit better. We have an interesting guest who has had some surprises in her life. Lisa Wilson has done a lot of work in the HR world. She's now a coach, and thought leader in a variety of subjects. She has also happened to be a person who has been listed and put in chapters in several books and is now writing her own. So there you go, another author. Lisa, welcome to unstoppable mindset. How are you?
 
<strong>Lisa Wilson ** 02:00
I'm great. Thanks, Michael.
 
</strong>Michael Hingson ** 02:02
And there's nothing wrong with being another author. Authors are good people to have around. They are. And he says, you know, but
 
<strong>Lisa Wilson ** 02:09
then you realize, yeah, well, it is,
 
</strong>Michael Hingson ** 02:11
you know, everyone has a story to tell. And the problem is we just don't get enough people thinking that they can tell the stories.
 
<strong>Lisa Wilson ** 02:19
Agreed. And I think people are so interesting. They have so many interesting stories, and we kind of put them off as things. Well, I did that. So no big deal. But it is yeah. Yeah, yeah.
 
</strong>Michael Hingson ** 02:32
I remember when we started writing for underdog I, I thought people would be interested in it. Someone said you should make it a business book. And I thought that it needed to be something of a more general nature than that. And it ended up being of a more general nature than that and people are interested. So it's, it's great to be able to share information.
 
<strong>Lisa Wilson ** 02:54
Well, you can always write to write just take the lessons from Thunder dog and make it a business book.
 
</strong>Michael Hingson ** 03:02
Well in there is always that. Yeah. Well tell us a little bit about you growing up and stuff like that.
 
<strong>Lisa Wilson ** 03:08
Hi, sure. So I grew up in a small town in northern Ontario, Canada. And I'm a very driven person. I don't know if I was when I was growing up. But when I got into university, I knew exactly what I wanted to do. It took love. I didn't know exactly what I wanted to do to go into school. I started in psychology. And after first year, I saw a lot of my friends were in business. And I really liked what they were taking. So I switched over. And my way to hold on to the psychology and I did hold on to the psychology that was kind of my backup courses that so all those electives that you get to take. Yes. And so I kept them on as electives. And when I took my first Organizational Behavior course, which is the first human resources course, I realized that it was almost a repeat of first year psychology. And so that was my way to meld the two. And I came out and that's really when I talked about it. That's the kind of drive I had my mom used to say to me, I don't even know where that comes from in you. I decided that when I left school, I was getting a job in HR. And that wasn't easy. People don't want you in HR. If you have no experience. It's a bit of a double edged sword you they don't want you if you have no experience and I get it after having been there for a while you it's really hard to step into that role. You really do need some experience. So for the first two years, I would take six month contracts. And I decided that I got my first full time role. So did for six month contracts for two years finally got a full time role and decided I was going to be an HR manager before I turned 30 And I was I at 28 I had been offered a job as a manager in my hometown when I was 27. But I knew I wasn't ready to take it so I turned it down. And I was working for a really awesome company at the time and a really great manager and I went to the manager and I said, I just turned down a management role. And I don't want to have to do that again. I know I'm not ready, can you tell me what I need to do to be ready. And so she said a couple of things. One was business writing. Oddly, they don't teach you proper business writing in university. So I took a course. And the other was public speaking, nobody believes me anymore. But I was a terrible public speaker, I was afraid. I spoke really quietly, and I like ran off the stage, I did one employee meeting, and my general manager had gone to her and said, Lisa can't do those anymore. So either she gets way better at it, or you're not allowed to put her up there in your place anymore. So I went to Toastmasters and learn how to do that. And within the year, the same job came back up. So I, I was offered the job. And this time I took it, there was no interview or anything. They just called me said, are you ready now? And I said, Yep, I went back. And so I had my HR managers role by the time I was 30.
 
</strong>Michael Hingson ** 06:00
That's pretty cool. So what do you like about or what did you like about being an HR manager and working in HR?
 
<strong>Lisa Wilson ** 06:07
I like lots of different things. And HR is never the same. And I remember having a woman come in to talk to we had like an HR club at university, and I said, Can you give us a day in the life? And she said, No. And that is the reality, there is no day in the life of an HR person. It's really, there's so many different things that you're dealing with, on any given day that it's really hard to say, Okay, I come in, and I do this, because I used to come in with a plan for the day, and then something would happen, and it was all gone. Yeah, hope I was gone. And, you know, I'd be dealing with that instead for that day. So I really liked the variety of it. Plus, having that ability to connect with people. So I got to connect with leaders and help them in their role, I got to connect with people who were, I worked in manufacturing type environment, so I got to work with people who are working on the floor. And then you know, I got to be at meetings with the CEOs. So it was I got such a variety of everything in what I did all day in the people I worked with. And so I think that was a huge thing for me, I really enjoyed it.
 
</strong>Michael Hingson ** 07:14
What exactly does an HR person or will take you an HR manager do what what is the job.
 
<strong>Lisa Wilson ** 07:22
So this changes all the time. So they I've noticed now when I am not looking for a job, but they pop up in LinkedIn and stuff to let you know, and they've changed the name to like people and culture or engagement officers, things like that. So the role has, I don't think the role itself has changed from what I know, but they just changed the name to in the hopes of making it sound a little bit better. My definition was this, we have in all companies that that grow like that you have people working for you, that's the humans and and you're they are a resource to the company. So you need those humans, they're doing what they're doing. And I say the the reason it's called Human Resources is we need to recognize that the people working for us our resource, they are getting us to where we need to in the company, but we still need to treat them like human beings. And so HR makes sure that that happens. So there's a constant balance when you're working in HR of taking care of the business and making sure the business is moving forward. Because at the end of the day, if the business isn't making money, all those people are gonna lose their job anyway, eventually, so you need that needs to happen. But then you also have to take care of your people, if you can't take care of your people so well that you know, you don't make any money that you can't make that you can't sort of treat them so badly, that you're making a ton of money, but they're not going to stay. So there's it was a constant balance I say that you're looking at so probably the other reason I liked it is is there was that constant. Okay, how do we make sure the business runs, but still take care of our staff.
 
</strong>Michael Hingson ** 08:54
One of the things about society that still very much exists today, when we talk about diversity in, in the workforce and so on, is a disabilities tend to be left out, we just still don't see the same level. And I specifically deal of course with blindness, but it goes beyond that. And and I have found in a lot of us have found that HR people tend to be a reflection of society. How are you going to do this job or we we just aren't convinced that you could could possibly do the work. And some of us have the view that HR was supposed to be kind of a little bit more open than that. But it doesn't always work that
 
<strong>Lisa Wilson ** 09:42
way. So I think that it's like anything else. Some of us are different than others. And while some are better at it, some are, you know, terrible at it. And I think it's that whole balance of we still have to take care of the company but we also need to take care of our people. So And where does that balance fit in? I heard a really great presentation about this. And, and the reality is, if there's like for you, you can't see the world isn't set up for you. And so you are, for lack of a better term smarter than the rest of us. Because every day you have to make tougher decisions than we do. And you've learned to be adaptive. And so this the presentation was basically that and it was actually a person who I believe he was hard of hearing. I don't think he was deaf. I think he was hard of hearing. Because he came in he spoke to us. And, and we were able to ask questions, but I don't I'm not I can't remember exactly how they got the questions to him. And he ran a Tim Hortons. And he talked about that, that, you know, he was he really worked really hard to make sure he hired people with with disabilities. And he told us the story of a woman who was was also deaf, and she was completely deaf and was working at Tim Hortons. Really smart woman, like had a really great education, but couldn't get a job anywhere, for exactly the reasons you're saying is that they that the HR people or the company themselves, sometimes the HR, people are fighting for it, just so you know. But sometimes it's an uphill battle, and we have to pick our battles. And so she I can't remember what Her background was, but like science based kind of thing. She was working at Tim Hortons, and she had been helping in the front, I think. And then she said, Well, I'd like to be a baker. And he kind of said, What you said was, okay, great. We use audible tones to tell us when everything's done. So go in the kitchen and take a look around and see how you might figure that out. She came back within two minutes. And she said, what's the numbers on the on the ovens? And he said, Oh, it's a countdown timer. And she said, so the audible noises are for the lazy bakers. He said, yep. And he moved her in because there he forgot that that was there. She didn't she didn't even need anything special. The numbers were there, she could see them.
 
</strong>Michael Hingson ** 12:03
There's a television show here in the United States. That wasn't on last year. And I don't know whether it will return. It's called What will you What would you do? Have you heard of that? Yes, I have. Yeah. So it's a show where they create situations. And there is an actor who comes in and, and plays a part. And maybe there's more than one actor. And then the idea is to see how people around them react. And in the first year of the show, to deaf people went to a coffee shop. And this was all created by what would you do? And John can Jonas and also the Rochester is this too for the deaf. And so the the scenario was there was a guy behind the counter of barista who was an actor in this case. And there were there were two people who are deaf and one was applying for a job at the at the coffee place. And so they went in and they, this person went to the counter and said, I want to apply for a job. And of course, the whole idea was to put every roadblock in her way that he could. And so she said I want to apply for a job, but well, but you know, I'm not sure that you'd be a good fit here. Well, well, why not? Well, you can't hear and well, this is a kitchen job, right? Well, it is. And sometimes I need to give orders and I need you to be able to hear them well be you could write them down, but I don't have time to write them down. And this went on for a while. And there were some people who just ignored it and some people who paid attention. And finally, and this was kind of I think the interesting part of the segment, three people pulled the barista aside. They were HR people for a company. And what they said to him was, look, you're handling this all wrong, these people have more rights than anyone else. If it's not a fit, you just take the application, you don't argue and you're right, not a good fit on the application, and then you let them go. And that happens in one way or another all too often. And, of course they it showed up they didn't reveal those people's names. And there was there was another woman in the shop who really hit the roof over the whole thing. And of course John King Jonas came in and explained who he was and what was going on. And so it was addressed, but but the reality is that what most people don't understand is hiring persons with disabilities ought to be and making reasonable accommodations should be part of the cost of doing business. And it's just as much a part of the cost of doing business as somebody's paying for the electric bill. So there can be lights for all of you like dependent sighted people to be able to see in a building, or providing computer monitors or providing that fancy Do coffee machines so that people can go to the lunchroom and get coffee. providing reasonable accommodations should be just as much a part of the cost of doing businesses that, but we're not there yet. And that's unfortunate.
 
<strong>Lisa Wilson ** 15:14
We are. I mean, we're getting there. I know in Canada, we have rules around that. So if you if your building is not, I'm not coming up with the right word, but if your building doesn't have say, a ramp and things like that, so it's not accessible, there's the word. So if your buildings not accessible, and you do a bunch of renovations, you are required now to make it accessible while you're renovating. There are some buildings still that, you know, aren't there, but we actually had, I'm loving the new generation, the generation that's coming up, they're just so so thoughtful. We had a school in our town build ramps for all the the downtown businesses that don't have ramps, and, and they just built wooden ramps, they're simple wooden ramps. And so that that made their buildings accessible.
 
</strong>Michael Hingson ** 16:05
well made, it made the interesting building accessible, of course, yes, yeah, who knows about the doorways and who knows about counters and other things like that? And then, of course, who knows about whether, you know, other things were but but yeah, I hear what you're saying.
 
<strong>Lisa Wilson ** 16:19
But it's, but it's a start. Right. So and there's a start? And where I see is that it came from the next generation? It was high school kids. Yeah. So So for me, I'm like, Okay, that's good. We're coming around. I think the I think there's a lot of education needed. And I think that's, that's the piece that needs to come as there's we there's are so there is also a requirement to accommodate. And the problem is how we get there, right? So it's, you have to get in the door. And that's the problem is when we can't get in the door, then then the the next issue comes up. Once someone's there, so say someone works for us, something happens, they go blind, we're required, then to make sure that their workplace is accessible. We can't just fire, it's not a thing. In some cases, in Canada, in some cases, that does happen, it's not they don't get fired, they get retrained, we have systems in Canada, that will retrain you for certain things. If the job really, you can't do that job anymore, because the reality where I worked, like I said, I was in working in manufacturing type places. So they were very dependent that you could see there was moving equipment, things like that. So was it would have been safe to have someone. But what happened is say they something happened and they had something come up, then we were required to accommodate them, which meant either move them around in the company, and at the last resort was they would be retrained to work, possibly somewhere else or possibly with us.
 
</strong>Michael Hingson ** 17:52
So of course, the idea behind the idea behind moving equipment and so on not being safe is also still relative, there may very well be ways to address that issue, just like there were ways for the person at Tim Hortons to be able to, you know, and the problem is that sometimes none of us know the ways. So it doesn't mean that they're not there. And it doesn't mean that they are. But we need to be open. And I agree with you that our next generation is tending to be more open, at least while they're in high school and college. And then I guess we'll see what happens once they move beyond that. And that could be
 
<strong>Lisa Wilson ** 18:33
louder about it, though, to be louder about it. They really do. I really, they they've done a lot of really good things. And they seem to be louder about it. So I do hope that they hold on to that. And I think because they are changing the adults mind. Great. So how do we change a society? One of the one of one of the big tricks we use is change the kids. Because then like when we wanted recycling, where it was it sold as much was sold to the kids. And then the kids came home and guilt their parents into
 
</strong>Michael Hingson ** 19:07
recycling. Right. Yeah.
 
<strong>Lisa Wilson ** 19:09
And so the parents because the kids are learning the parents are learning.
 
</strong>Michael Hingson ** 19:13
Did this. Go ahead?
 
<strong>Lisa Wilson ** 19:15
Oh, no, I was just gonna say so it's, it's starting. And then but you're right. I think that that imagination so. So like I said, anyone who's living with a disability, they're they're already more creative. The reality is because you have to be because because we built the world for the light. I love that term, the light dependent. The world is built for the light dependent. And, and we can't imagine the problem is we can imagine how does it work? How does it work then? Like I'm thinking about so when you said that, you know, maybe there were ways so I was starting to think about okay, so how did that how would I have? How would I have protected someone out on the shop floor when? When there's you know Like forklifts moving around quite a bit and things like that. And, and we had lots of protections. So there's probably some of the jobs maybe we needed to protect them getting to and from, because we couldn't put up barriers because it would get in the way of the forklift. But we could protect them getting to and from, like, have someone take them out to their job, but then we had so many protections, you're right, they could have done it.
 
</strong>Michael Hingson ** 20:21
But the issue is, why do we, why do we need protections it's all about listening to. And yeah, the fact is that, that that people do work in manufacturing environments and forklift situations and so on. The other part about it is learning how those things work. And I know of a number of manufacturing facilities, where there are people who are blind, who are part of the, the everyday work, and forklifts drive around and don't run over people. It's all about listening to Yeah, it is true that most people can't imagine that unfortunately, in the case of light dependency, reasonable accommodation has been taken to the max. I mean, the reality is 160 years ago, or whenever it was, was done, Thomas Edison invented the electric light bulb, to give you guys light in what otherwise might have been dark situations. And now everyone has lights, but it doesn't change the fact that the disability of needing to have those lights is still there. And so you, you deal with being able to drive forklifts because you have lights in the building, and you have other lights on the forklift and so on. But that's still a reasonable accommodation, in one sense for a disability. And I and I've sometimes talk about that in a in a facetious way, but the reality is, it is true. And we need to learn to become more inclusive in some way. Yes, yeah, we do. Know what I was gonna gonna say earlier when you're trying to buy kids and change society by changing the children. The dates me but the old joke. Yeah, the problem is that the only ones who could ever run VCRs were kids, no adults could never figure out how to do this. That's true. So so there you go. So you know, maybe there is some things adults will never learn. So what did we do? We came up with different technology. We don't use VCRs anymore, but I don't know whether they're whether all the new technologies are all that much easier in some senses, but people figure them out. Yeah.
 
<strong>Lisa Wilson ** 22:25
We all eventually figure it out. Yeah, one way or another. But yeah, I agree. I think I think some of it I just can't even imagine, right, we had dumb, we did have someone who was losing their hearing in where I was working. There's lots of really awesome tools. Now. I found the coolest headphones that so so he couldn't wear his the so we all work ear protection. So the rest of us wear ear protection so that we didn't lose our hearing. And so for him, he needed something. But as soon as we then protected his hearing, he went completely deaf. So that didn't help. Right. So now we're protecting him and making it worse. So we found these really neat headsets that instead of it being like something blocking inside your ear, it was a you know, something went over your head, and they had a microphone in it and the microphone in it would take away all of the other sound. And so I went out and try them, they unfortunately didn't end up working for him. They just didn't they couldn't make the the sound loud enough for him. So we figured out other things, we had some lights for him and things like that, where he was he was very, he was very well protected. So it wasn't, you know, he wasn't going to be in the way of, of, of anything of forklifts or anything like that, that he might not have heard the noise. Like the whole building itself was very loud. But I was like, there's so many things and until you are in the situation, you have to look it up. And that's why I say the problem is getting people in the door. Because if I never if that gentleman hadn't been losing his hearing, I I would never sent my nurse to do the research.
 
</strong>Michael Hingson ** 24:01
Right along. How long ago was this? Oh, it
 
<strong>Lisa Wilson ** 24:04
was I left that company in 2008.
 
</strong>Michael Hingson ** 24:08
Okay, so but if Yeah, there are there are so many advances that are that are coming up their bone conduction headphones so that it completely bypasses the ear. And that may be some of what you were you were talking about. But and those have even gotten better. That fact is what what a number of people have discovered is that rather than having bone conduction headphones, and in fact I'm using them now it's they're much less visible, but they actually sit right in front of your ear. And it completely goes through the bone and doesn't even go into the ear at all. But what we also know is that you can even get better sound and better bone conduction by having something that sits behind the ear because then you're not going through so much of the bone, you're going through more of the soft tissue. And the audio from those kinds of technologies is incredible. And the reality is, in both cases, what it does is it bypasses what is usually the problem for a person who is deaf or hearing impaired they they bypass the ears and go straight into the the eardrum or pass the eardrum to the central part of the nerves for hearing.
 
<strong>Lisa Wilson ** 25:26
So cool. And see, it's all there. We just like I said, unaware, just unaware, and it's until we learn, right? So like I said it now, I don't I've never had anyone who has tried to come and work there who had a disability like that, like it just it wasn't a thing. Because most people just, I don't know, it just didn't come up. And maybe because our whole town, it's a smaller town wasn't as adaptable. But I've Well, I don't know that that's the case we had, we had a physio who was blind to and he was fine. He's, he's able to go through the, you know, the town was okay for him. But yeah, I think what happens is, there's more supports in larger cities, and so that we don't see it as much in the smaller places. But we also
 
</strong>Michael Hingson ** 26:13
oftentimes try to create more fixes than we need to. You know, we don't we don't need every traffic signal in a town to make a noise so that you know, when the light is changed, the reality is you can listen to the traffic. And unfortunately, sometimes people rely too much on the traffic signals. And so Oh, it's beeping, so it must be safe to go. No, it doesn't mean it is safe to go. It only means it's supposed to be your turn. You still have to listen to the traffic just as well, I would have to listen to the traffic, just as you would have to watch the traffic.
 
<strong>Lisa Wilson ** 26:52
Yes. Yeah. And I think I don't think that's a thing for just people who have who are hard of hearing or can't see, I think that's a problem for drivers as well. You know, we don't pay attention, you don't look for everything.
 
</strong>Michael Hingson ** 27:07
I think the time is coming when autonomous vehicles will basically take over and will take driving out of the hands of drivers, which may not be such a bad thing the way people drive today.
 
<strong>Lisa Wilson ** 27:16
Yes, true. We had a friend of mine was hit by a car for exactly that reason that you're saying is is she was walking at when the thing said walk and someone had an opportunity to turn left and he turned left and didn't pay attention to the fact that she was walking. And that's exactly it an end for us. What I say is it's it's it's not lazy. It's that we're not used to it. There's not a ton of pedestrians in our downtown getting a little bit more so now but so we we don't think to do it. Whereas like I go downtown Toronto and I am on high alert the whole time I'm there because there's pedestrians, there's people driving, there's, you know, there's so many things happening that you're on high alert, whereas here, we sort of get complacent because there isn't that high traffic and people,
 
</strong>Michael Hingson ** 28:02
which is a good thing. Yeah. The thing is in like where I live in Victorville drivers are becoming more and more aggressive every day, if you're not moving fast enough, even if you're driving, you're not going fast enough for them, they honk at you, they're just impatient. They're aggressive. And that leads to problems we are we are not what we used to call defensive drivers anymore, which is unfortunate because we weirs in such a hurry. We miss out on a lot of things anyway. But we also make life less safe for everyone when we do that.
 
<strong>Lisa Wilson ** 28:35
Yeah. And I think well, I was hopeful that kind of people having to slow down a little bit in the last couple of years, because we weren't going as many places that it might, it might help some of that to keep people but I don't know that it has.
 
</strong>Michael Hingson ** 28:50
Well, so how long did you stay in the HR world?
 
<strong>Lisa Wilson ** 28:54
I think officially like I think it was 17 years.
 
</strong>Michael Hingson ** 29:00
And then what caused you to switch.
 
<strong>Lisa Wilson ** 29:02
So I had a couple of really good experiences, I worked for some really good companies. And then I once I took the management role, I sort of had a series of less than stellar companies to work for, we'll call it and the last one was the absolute worst for me. And it just got to a point I was only there three years. But I how I put it as I was a terrible hire for them. They should never have hired me. And the reality was I think they were desperate at the time they had been searching for someone for a while. And probably I should have known better too. So it's not all and then but when I was in the interview, they said things to me like we were discussing different things I'd done because I'd worked for lots of different companies by this point. And so I had some really good tips and tools and ways to organize things because I'd learned from all these different companies. And when I was in the interview, the woman kept saying, Oh, that's great. We need someone like he was ideas. We need to change some things. We need all those ideas. And then once I got there, what they would say to me Is assimilate, Lisa. So IE don't give us your ideas. We don't care about your ideas, just do what you're told. And that's not me. That's not who I am. And that's not what made me great at HR will get made me great at HR was that ability to go in and go, Okay, how do we fix this? And this isn't working, right, let's make it better. And they were just such a large organization that that wasn't what they were looking for. And it really took its toll on me. Really, initially, when I left, I was not a leadership coach, I walked away from HR completely on had nothing to do with businesses, it was just going to life coach, just just like coaching, which is not my passion. And it took me quite a while to come back from that note took about about three years. And then thankfully, I was paid really well. So thankfully, they they did a reorganization. And then that reorg i was i My position was let go, which I have never been more grateful for anything. It's not a normal reaction to a layoff.
 
</strong>Michael Hingson ** 31:03
Right? Yeah. Well, what what does a life coach do? So? Well? How's that for an open ended question? Yeah.
 
<strong>Lisa Wilson ** 31:16
So the reality is each, most of the time coaches will have a niche that they they go for, like, they want to work with people who are struggling with a particular thing. And it usually comes from our life, right? So something in our life that we've overcome, and we help others walk through the same thing, so that they don't have to necessarily walk through it alone. Many of people who are in coaching are part because they found a coach that helped them through something. And so now they're doing the same. And really, that's where mine came from, as well. One of the jobs I was working out as I was getting really frustrated, and I met a coach and I ended up going and getting some coaching and then taking her coaching course. So that's where this came from. And I always had the goal. So when I left that job, I always knew I was going to start a coaching company, I just My intention was always to be a leadership coach. So we working more with CEOs. And that was always my goal. But after having been there for three years, it just rocked my confidence so much that I stepped completely away from anything to do with HR.
 
</strong>Michael Hingson ** 32:19
And then you eventually went back to what your your passion lunch, which was leadership coaching,
 
<strong>Lisa Wilson ** 32:24
exactly I did. And I do some HR consulting as well. But what I see I focus more on the culture. And I have to be careful how I say that. Because when people hear that they think I talk about help people working with different cultures come together, right? But that's not the idea. Every company culture, yeah, every company has its own culture. And if you're not paying attention to what that is, the culture creates itself. And then it becomes a really difficult thing to change.
 
</strong>Michael Hingson ** 32:50
Well along the way, then we haven't really referred to it, but you had an unexpected life change. And so why don't you tell us a little bit about that? Because I think that that will make that will make for interesting thought provoking discussions here.
 
<strong>Lisa Wilson ** 33:07
Yes. So the after just after coming out of that job, so I don't know if this is part of the reason is the stress at that job was quite high. And I often had odd illnesses while I was working there. So just different things would come up. I'm not the type of person that gets like a flu and just lies down I might get like a skin rash, or something that actually comes from a virus because my body is tired, and I'm so stressed. So I had lots of those little things. And I got to a point a doctor had said to me, Look, if you can't, if you can't take like, can you take a vacation? And I said, Yes, I can actually I was looking at vacations as as I was sitting waiting to come in here and he said, Okay, he said, because if you can't, I'm I'm, I'm putting you off on sick leave. And so I did, I went away, but very shortly after working there, they discovered they had been watching they discovered a lump on my thyroid, and they've been watching it. Now, I need to clarify this right at the beginning is that women typically have lumps on our thyroid. If you're into the spiritual side, it's a heart chakra or it's your throat chakra. And so you know not to be using our voices is part of what comes that comes from this, but that's the sort of spiritual side of it. But women typically have them they can be cancerous, they can be non cancerous, they're just lumps on our thigh, right? They show up and they are not harmful. They grow really, really slowly. So even if they are cancerous, it takes them a really long time to grow. So I did have one they were watching. And six months after I left this place, they thought that that lump had grown for some reason from 2.4 centimeters to 4.2 centimeters and six months. And that's unheard of. They didn't understand why that was happening. They that that didn't make any sense for it to grow that quickly. Was was ridiculous. So they said to me, Look, we think we need to take it out. It's growing too fast, that's it's very bizarre, best thing to do is just take it out, it will harm you, you'll be fine, you'll come back to full, you know, you'll be fine. The rest of the other half will, will pick up, and it'll do what it needs to do and your body will be fine. So I have, I said, Okay, you can put me on the list. And I had a panic attack sometime shortly after that. And it was one of those moments where I just there was this voice in my head that said, do not have the surgery, don't have the surgery. And I thought, and I pushed it away. I went, No, Lisa, don't be ridiculous. You don't like it's he's a great doctor. He is a great doctor, the man that took care of me as a wonderful doctor. So I have nothing bad to say about him.
 
</strong>Lisa Wilson ** 35:44
I just pushed it away. But I think I told my mom. And so we went and got a second opinion. And I went to the second opinion, the second time I didn't do what I needed to do was I had a disk with all of my scans on it. And I didn't give it to the second opinion doctor, he just felt my throat, he felt the lump. And he said, Look, there's a lump there, don't be afraid, it's not going to be a big deal. You know, go get the surgery. And I had that that disc and I didn't give it to him. I did have the surgery that took out half my thyroid, he the doctor is wonderful. He's he learns. So he made a mistake once where he got in and found out that a woman had was cancerous, because he can tell by looking he's done so many. And he needed to take the whole thyroid out. So he made us sign he made me sign before he went into the surgery that if he finds cancer on either on the other side that he can do take the whole thing out. So he's so he's that's why I say I have just really high thoughts to this doctor. So we did it was fine. No, I didn't need to take the other one out. When he took it out. He said it's fine. The lump wasn't cancerous. You're okay. You know, you'll heal, it'll be fine. I didn't though, for for years after I went from the person who did p90x and CrossFit, and mountain biking, and kayaking, and I could you know, spend a whole day running or doing whatever I've done, I've actually done a half marathon as well. Not my favorite thing. But I went from that person to a person who could do 10 minutes of exercise. And if I do any more, I burned myself out. And worse than that was when the doctor so right after the surgery, he said, you're good to go. It wasn't cancerous, you'll be okay. And that was the other piece I forgot to mention is they don't even even if it's cancerous, they don't even look at the, at your thyroid until it's at least four centimeters. And then they start to watch more closely. So anything under that they just leave because it's healthier for you to keep it there than it is to have it taken out. So he when I went back for the follow up after the surgery, he said to me, he sat and he had his his hands over his face. So he was kind of like all of his fingers were splayed at the top of his forehead and he had his hands on his knees, elbows on his knees, and was holding himself up. And he just and I thought why does he look like that? Like he looked distressed? I thought okay, why does he look like that? He told me it wasn't cancerous. Why? Why does he look like that. And the reason he looked like that is because it was a mistake. That lump had not grown. We think it was a typo. So they took out half my thyroid on a typo. And it was obviously very shocking and upsetting because I was also supposed to come back to full energy and I never did. So for quite some time I spoke someone else who had her phone had the full thing taken out. She said Lisa, it'll take you about a year. So don't don't push it for the first year, just accept that you're going to be a little less energy, but after a year, but I never came back. So now I can do. I walk my dog for 20 minutes in the morning, which I never considered walking exercise before now. That was just something you did to get from place A to place B. But now it's I fully that's like I can walk the dog and then do 10 minutes of some other form of exercise that includes like yoga or the or Pilates or something that's a little bit what I would refer to as easier when when you're doing p90x And CrossFit. I'm used to doing like pull ups and really big things like that. So doing Pilates and stuff was fairly easy for me or used to be. Now it's just does the same thing and burns me right out. I could so initially I could get through the workouts, but then I would spend the next two days on the couch because my my adrenals would be so Bert.
 
<strong>Michael Hingson ** 39:36
There were not medications that you could take to kind of offset some of the lack of what the thyroid produces.
 
</strong>Lisa Wilson ** 39:45
Yes, so there is something called Synthroid they we tried it twice so they put me on what they would normally start someone on, which I think is like point five, I can remember what the measurement is but they put me on whatever it was point five. And I What happened is it made me really hyper. And I realized about a month in, I was like, I was walking the dog. And I was like, I want to run, like my heart wanted me to run. And I started to run up the road. And then I was like, this isn't a good idea, I haven't run in a year, I shouldn't I need to be careful, I'm going to, like, I'm gonna hurt my muscles like, this isn't a good idea, right? You shouldn't just start from a sprint, that's not a good choice for your body. And, and then I became really agitated. So it wasn't a very nice person. I had a friend over one day, and she said something to me. And I snapped at her. And that's totally not my personality. I thought, okay, that's bizarre. And so I went off of it, I told him when it happened, and I went off of it. So then we left it for a month or so. And I tried it again, but now at a lower dose. So now 2.25. And all that happened is it took me two months to get there. So they my doctor didn't really want to put me on it. He said that my my thyroid numbers are fine. So according to Western medicine, I'm completely healthy. And it took me a really long time. Even I switched doctors after a while it took me a long time to convince the next doctor that there was a problem and get her to start sending me to different specialists to try and figure out what was going on. It took like two or three years actually to get her to pay attention. She just assumed which is a thing in in medical worlds that if a woman is tired, She's depressed. And so I was the first thing she said to me, are you depressed? And I said, Well, no, I didn't. I gave her the benefit of the doubt because she was a new doctor. I said, look, okay, maybe I am depressed. What would we do? I won't go on medication right away. That's not something I want to do. If I were depressed, what would we do? And she said, Well, cognitive behavioral therapy. I said, Okay, is that me sitting on the couch on those days that I can't move saying, It's okay. Your life is good. You're just tired. And she I said, repeating that to myself? She goes, Oh, yeah, that's exactly what that is. And I said, Okay, so I'm a life coach. So I know those two those tips. And she was like, Oh, okay. But even that she didn't, you know, she didn't move on. She didn't send me to any student look it up. She didn't send me anything. And I then But then what started to happen is, I have the propensity for high cholesterol and diabetes, both runs in my family, and I know this, I've known it for years, I don't believe that it's a something that's going to happen to you. You can fight it with how you live your life. So I had known this and I always thought it was my diet and exercise. But because the exercise was gone. I wasn't able to I was starting to have high a one a one C or H. I can't remember what it is. But anyway, the the blood sugar basically was my blood. I want to see how anyone see. Yeah. So my blood sugar was going up. And with the cholesterol numbers were starting to go up. And it was when she came to me with the with the cholesterol numbers. She said, you're just at the point where you need medication when you take medication. I said absolutely not. She said, Okay. And I said, Look, I've been telling you for years, I can't exercise. I can't do more than 10 minutes or a burnout. My cholesterol is going up because I can't exercise. And she said she was like, okay, and even that didn't get to her because I was annoyed with her. So then the next time I went in, I said to her look, I'm gonna give you an example of what's going on in my life. My grandmother at the time, had dementia and lived close to me. My parents were about an hour away. She fell and broke her hip and was in the hospital. So my parents called and said, Can you go to the hospital? I said, Absolutely. So I went straight to the hospital. My dad got in the car. He met with me about two hours later. So my 77 year old father, and I was in my early 40s. Drove the hour we both stayed in the hospital till midnight. At that time, they decided to keep my grandmother so we both came home. I made up a bed who got to bed about one in the morning. He got up the next morning at seven I got up with him. He had breakfast, did what he needed. And he went back to the hospital to be with my grandmother. I had worked that day. But I thankfully didn't have any clients till the afternoon because he got up. He went to take care of my grandmother got her settled and then drove home. I on the other hand, couldn't handle the day and went back to bed. So that and I said, you know when my 75 year old father can handle less sleep than I can. There's a problem. And that was when she finally went Oh, and she heard me. But it took years
 
<strong>Michael Hingson ** 44:30
who was awful. And and then what happened.
 
</strong>Lisa Wilson ** 44:33
So she did start sending me to different specialists. But still according to Western medicine, I am completely healthy. There are no numbers that are off there are no as far as they're concerned. I've seen several different specialists that don't have any thyroid illnesses. So they've checked different things. They've checked for fibromyalgia, they've checked for all of these different things and I don't meet any of them. So as according to Western medicine, I'm completely healthy. So what? So what I started to do was go off of Western medicine. And I've been seeing naturopaths actually, the the first big step for me was, I eventually did get to a point where I actually was starting to get depressed. Depression, for me doesn't look like what people pictured in depression, which is like you're sitting in the bed and you can't move and, and that kind of things. That's not what it looks like for me. For me, depression looks like a overwhelm, and I get angry faster. So I have very little patience. And I'm still getting up and doing what I need to do, because I'm so action oriented and so driven, that I'm still getting up and doing what I need to do. But I'm not a very kind person in that. I'm just grumpy and overwhelmed and tired. And I just got to a point where when I recognized it was I the word the thought went through my head that I just wanted to die at this point, I'm done, I'm done fighting this, I can't get any help I need. And my mom told me about a woman that some friends of ours had been working with, and she's what they call a medical intuitive. And so you just go on a call with her, and she sort of reads what's going on with you. And so she gave me a couple of things. One was that my body was full of Candida, we all have Candida, but if you get an overgrowth, you you'll get pains in your muscles and different things. So that was the first one. So she she suggested a cleanse to clean that up. And then a diet a big diet change. And so she that was my first step. And then after doing the cleanse, I just felt so much better. I literally had pain in all over my body all the time. And I thought it was because I couldn't do exercise anymore where I couldn't stretch and couldn't do that stuff. But it really it was this overgrowth of Candida.
 
<strong>Michael Hingson ** 46:40
So yeah, go ahead. What did you do?
 
</strong>Lisa Wilson ** 46:44
So that was the first step was, was really big change in my diet. I also started then seeing naturopaths, who helped me through a few other things. So what how the naturopath there's no really tests for this. But what they describe is that my adrenals burn out really quickly. So I use adrenaline when I was so when I was tired, my body was using adrenaline to push me forward, and then my adrenaline burns out. And I've got no natural energy to keep going. We don't normally use our adrenaline to keep going. But that's what I was doing every day just to be able to move through the day. And so when I was doing that, that heavy exercising, that's what was happening is I was just I my body would shoot a whole pile that pile of adrenaline in my system. And then it had nothing left for two days. So I've learned that and I've sort of accepted now that I won't ever be able to do the p90x or CrossFit or any of those things anymore. I do my little 10 minute workouts, when I have the energy for it. If I don't have the energy for it, I walked the dog and I stopped. And that's the end of the exercise of just sort of had to accept a new way. And then I have to be prepared if I'm doing anything. So for example, It's summer now I like to go kayaking. So I'll go kayaking for maybe a half hour but then I have to recognize that then the following day. I shouldn't have anything big plant
 
<strong>Michael Hingson ** 48:02
or get a kayak with a motor. Yeah.
 
</strong>Lisa Wilson ** 48:06
Yeah, it's not it's not really the same but yes. Yeah.
 
<strong>Michael Hingson ** 48:10
Just just an alternative you know? Or, or just save money and take a big cruise.
 
</strong>Lisa Wilson ** 48:18
Yes, that too. But we do need some exercise. Regardless, I need some kind of exercise. Yeah.
 
<strong>Michael Hingson ** 48:26
But are you are you able to do things for any longer period of time are there things from Eastern medicine, other kinds of alternatives that helped me be bring back some of that stamina or nothing that you've discovered yet.
 
</strong>Lisa Wilson ** 48:41
So the one thing that did get better is when I when I do the cleanse, and then I eat clean for a long time and so clean, I wanted to just be clear that clean looks different for everyone. For me, it means something savory instead of sweet for breakfast. And it doesn't matter if I'm using like non sugary breakfast, like even just an apple. If I have too much sugar in the morning, I'll crave it all day. Even a carb so if I'm I pretty close to keto. It's, I say close but I don't some of the things I don't like in keto or how much fat and that is in there. So I'm I'm basically I'm a meat and veg person now. Even breakfast like breakfast is all fry up a bunch of vegetables and whatever meat we eat that night kind of thing. Or the night before whatever's whatever's available or just through some ground beef in it if we don't have anything reasonable. So that's helpful for me if and then staying off sugar and carbs. My body can handle them, but it will it will send me again into a slump. So really learn what to
 
<strong>Michael Hingson ** 49:44
eat or stay away from it. So your life your life has changed significantly. How long ago was the surgery?
 
</strong>Lisa Wilson ** 49:53
So in 2014, it was it was literally the year I got laid off and was trying to start my business I started to have no energy, maybe the worst possible time to have no energy. So 2014 It's almost been 10 years. It's been. It's been a long, 10 years. And I'm recognizing recently, how much I've changed in it. Because when it was first happening, I like I was fighting it, right. I just kept trying, I was like, No, I can build back up to this exercise. So I would do 10 minutes, and the next week, I would do 20. And then I would, you know, try and build up, and then I would fall apart again. So no, it never worked. And, and that was frustrating. For me, for a very driven person who's very action oriented, it was really, really frustrating. So my mental health wasn't good. And the state of my mind wasn't good, I'll say. So there was just a chi was like, literally in a constant battle with my own body. And how I say I've come around now is that haven't been as careful recently, we were doing some remodeling in the house. So we weren't planning meals as well and things. And just, you know, life took over. And so I started eating things that I probably shouldn't be eating, but they were quick, and they were easy. So I started to see the problems come around again. And there were so many like, it would take me hours to tell you all the things, but some of the things were like pain in my body from for no reason. I had trouble sleeping, I had a really hard time sleeping. And on those nights, and it would be that my adrenaline kicked in at the wrong time. So so I'd be tired all afternoon. And then when it's time to go to bed at you know, 910 o'clock, the adrenaline would kick back in. So, so then I'd be wide awake. And when in those moments, I was angry, because I was stressing about the following day, how am I gonna run a business if I can get to sleep at night, and you know, I would stress through it. And over the last little while where I watched my watch some of this come back where I'm lying in bed and I can't sleep. It's been maybe the last two or three years where that'll happen again, sometimes when I'm just you know, life happens, and I'm just not paying attention as well, or I go somewhere that you don't have as much control over food, you know, you're eating whatever is available to you. And I discovered now that instead of, you know, freaking out or, or getting upset or stressing about what's going to happen, the next day is my mind just goes okay, go read a book. And I'll get up and I'll go read a book, I've now bought an e reader. So you don't actually have to get out of bed and turn on the light, I can just use the e reader. So I'm not waking up my boyfriend. But I just read the book until I actually want to sleep. And then I sleep when I sleep. And I I never booked my days so full that I can't have a nap in the middle of the day or have a rest somewhere in the middle of the day. So I just have allowed that to happen. And then if I need a nap, I take a nap. So what
 
<strong>Michael Hingson ** 52:50
are you doing now for work?
 
</strong>Lisa Wilson ** 52:52
So I work, I work for myself. I work I do the life coaching or not the life coaching, the leadership coaching, and I work from home. So that's why I say I've never booked my days so much that I have like one thing after another, there's always at least a half an hour between things. So worst case, I can have a 10 minute nap. And that helps. It's partly planning in my life. But it's also just where my mindset is gone. So that even if I knew I had that time the following day. Previously, I was so angry that my body wasn't doing what it was supposed to do that I couldn't get through it. And now I just go, Oh, well can't sleep Mazal read my book.
 
<strong>Michael Hingson ** 53:30
So you progressed a lot, you certainly could have become very bitter over all this that have happened to you. And you don't sound like you're a very bitter person.
 
</strong>Lisa Wilson ** 53:39
No, I'm talking. I think. I think there have been times I mean, I work lots with us, you know, the like you said the Eastern medicine and things. So I've done can't think of what it's called the little needles in it. The names that. Yeah, I've done acupuncture, and I do a lot of meditating. And I do lots of things like that. And I spoke to a woman one time who does a modality we'll call them where she works through things that are going on in your body. And basically our bodies Hold on, because we're not very good at dealing with our emotions, our bodies will hold emotions. And so her thing was, it was very an interesting process. It was just on Zoom, and she works through with me. And the she doesn't know me. She doesn't know my story. She said around this time, and she gave me the age that I had the surgery sent around this age in your life. You have horror stuck in your body. That's like horror. She said yeah. And I was like, that makes sense. I mean, someone telling you they took out a piece of your body on a on a typo. That's horrifying, really is. And so I've done lots of work with those kinds of things as well. But I also hold the belief that really, we can work through anything that we Anything that the that the world hands us, right? Like we can we can work it through, we can figure it out. But but the, the grief that comes with that, in some cases is is worse than what we realize. So the grief for me was it took me that long to grieve, who I used to be and come into acceptance of, okay, I'm not the p90x person anymore. That's not who I am. But letting go of like, it was a huge part of my personality. I'm strong. I'm strong, I'm strong in a lot of ways. And I'm strong physically it was. So it was such an important part of how I defined myself that I that that time when I was angry and frustrated, and not, you know, angry with the fact that my body wouldn't do what it was doing it. That's grief. That was grief, I wasn't moving through the
 
<strong>Michael Hingson ** 55:50
grief. And now you have, yeah,
 
</strong>Lisa Wilson ** 55:53
I have come to accept it, it's still there are moments when it frustrates me or I get angry with myself because I haven't paid close enough attention. And I've gone back to the, you know, the carbs and the things that that don't make me feel good. But they're, they're more fleeting moments now than the overarching, you know, kind of life view all the time.
 
<strong>Michael Hingson ** 56:12
And what do you do as a leadership coach, so now you're doing that as work and you obviously get hired by companies and teams and people and so on?
 
</strong>Lisa Wilson ** 56:23
I do. So the premise that I started with this is, and strangely, I had hoped that it would have gotten better now, and I think it has in some companies, but not all, what we do is in a company, we take the best, whatever. So if it's counselors, we take the best counselor, and we make them the executive director, if it's, you know, mechanics, we take the best mechanics, we make them the lead hand, and then the supervisor and then the manager. So whatever the role is, we just take the best of that, and we put them into the leadership role. And that's not really the best way to choose it. Just because they're really good at the role does not mean they'll be able to come up with the skills to be a leader, the skills to be a leader, very different. And so the reason I do what I do is that while some companies are good at sending you on training, what happens when you go on training, and I have tons of examples of this, there's behind me, I have just binders and binders. And that's like the cold version of all the training I've done. But what a company will do is they'll say, Okay, we're gonna send you to leadership training. But that leadership training is four days on one aspect of leadership. And so you, you go, and you go away for four days. And then you come back and your email is full, and everything is full, and you don't have time to integrate the learning. So it's there, but you like to come, you come back, and you put the binder for the shelf and see you later. So So I started, I have a course that I created that goes over, I generally do it over eight weeks, so that people have the time to integrate it. So we meet for an hour a week. And that's it. We I teach a lesson, they go practice it, and then we coach on it. And then when I'm working with leaders, it's more about okay, what is it that you need right now, we'll work through what that is. And then we'll and then you can go and basically practice it we'll work through because we like I said, we just throw leaders into the role, and they might get the training eventually. But it's slowly but surely, and they get it and the binder goes straight up on the shelf, because they don't have time to integrate it.
 
<strong>Michael Hingson ** 58:23
And sometimes, and sometimes we're lucky and the people we throw into those roles can do it because they're very intelligent people. But all too often they can't, because they don't have the training. And it's not really their style.
 
</strong>Lisa Wilson ** 58:40
And its end it is our goal. And I recognize this too, because I was there in the HR roles, we think, Okay, we're gonna put that person in, but it's okay, it's good. They've got Lisa, she's in the HR managers role, she can check in on them. But then life hits the fan, and I don't have time as the HR manager to go and support that person, nor does their manager right. Like they want the the heart is there to do it. They just they can't,
 
<strong>Michael Hingson ** 59:04
which is why what you do is so important today.
 
</strong>Lisa Wilson ** 59:07
Yeah, yeah. So I can step in from the outside. I'm that person that's there. You know, I'm not the the HR manager who's trying to to, you know, balance everything else that's going on in the company and coach this person, I come in from the outside, when work with the leader. And hopefully, like the goal is is that we then fast track that right? So instead of going to six or seven training courses, though, I still say go to the training courses and get a more in depth but it's now okay, what are you dealing with today? And how are we handling that and then working on giving them the foundations that they need so that when the next problem comes up, they're ready to handle that one too, or they at least know where to pull to make the decision.
 
59:50
If people want to learn more about you and reach out to you how can they do that?
 
<strong>Lisa Wilson ** 59:56
Probably best way is my website. It's LMW. So Just my initials Lisa May Wilson <a href="http://coaching.ca" rel="nofollow">coaching.ca</a>.
 
1:00:04
So LMW <a href="http://coaching.ca" rel="nofollow">coaching.ca</a>, you haven't even had a chance to talk about the fact that you're, you're in three books and you're writing your own book now?
 
</strong>Lisa Wilson ** 1:00:13
Yes, I am. Yeah. So the course I just briefly mentioned that where I take people through eight weeks, I was speaking to I was wanting to write a book, but I have a much grander idea for a book and I was speaking to and a publisher, and she said, Don't start with the big book. She said, start with something, you know, well, and so what I've done is I'm going to write a book based on the course that I offer. So I'm taking some of the, the lessons and that I've learned as well as my clients have learned through doing the the course and, and putting the teachings in the book, as well as some of the lessons that they learned.
 
1:00:49
Good idea. Start with what you know, and you'll find that you probably know a lot more than than you thought, and you can get a book out of it.
 
<strong>Lisa Wilson ** 1:00:57
Yeah, yeah. And, you know, when she she had a little weekend thing where she helped us get it all mapped out. And I was like, well, it's mapped out because of the course and, and we've sectioned it off. And and it's quite exciting. Actually, it was not something I never thought I'd be and I'm pretty sure that my high school English teacher is rolling over in his grave. The kid who couldn't who could he I always had so many issues. The nice thing, though, is somebody else corrects that for me.
 
1:01:27
Well, there you go. It's good to have an editor. Yes, exactly. It has been a joy to have you on unstoppable mindset. And we want to keep up as you're working on the book and maybe do another session and talk more about leadership, coaching and so on. But again, people can reach out to you at LM W <a href="http://coaching.ca" rel="nofollow">coaching.ca</a>. And I hope they will I think that there's a lot that you have to offer. I think that'll be an interesting part of the book as you go forward as well.
 
</strong>Lisa Wilson ** 1:01:56
Yeah, yes. Thank you so much for this. This was really a lot of fun. This has been so many topics. Yeah,
 
1:02:03
yeah. And that's what makes us such a fun thing to do is you never never know where you're going to go and where it's going to lead. Yeah. Yes. Well, I hope people enjoyed this and that you will reach out to me as well. I'd love to hear your thoughts. Feel free to email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you can go to our podcast page, which is Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson  is M I C H A E L H I N G S O N . So I hope that you will give us a five star rating that you found this insightful and interesting. And that's the best that we can ever ask for on something that we do here on unstoppable mindset. So, hope you're having a good day, as I said at the beginning and that this made your day a little bit better. And Lisa once again, thank you very much for being here with us today.
 
<strong>Lisa Wilson ** 1:02:59
No problem. Thanks so much for having me.
 
</strong>Michael Hingson ** 1:03:04
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Adapter to Unexpected Life Change with Lisa Wilson</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f704770d-fb7d-4909-8b47-016cf77fad9d.mp3?source=rss&amp;ext=asset.mp3" length="40741596" type="audio/mpeg" />
<itunes:episode>64</itunes:episode>
</item>
<item><title>Episode 63 – Unstoppable Rewriter with Natasha Deen</title>
<guid isPermaLink="false">https://pinecast.com/guid/3647a74a-a95c-4cac-94ce-3a921e3f3857</guid>
<pubDate>Tue, 04 Oct 2022 11:00:40 -0000</pubDate>

<itunes:duration>00:58:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/75345bee-dc94-45ea-ab36-a809dee61d6b/UM063-Natasha_Deen-coverart.jpg" />
<description><![CDATA[<p>I love interviewing other authors because every time I get to speak to one on Unstoppable Mindset I learn new concepts I hope I can use. I hope you feel the same way.
 
Our guest on this episode is Natasha Deen. She is an author of over 40 books written for youth, adults and everyone else in between. She made an interesting observation I love and which led to this episode’s title. She observed that there are no great writers. There are only great rewriters. Listen to this episode to hear why she thinks this is so. I won’t give it away.
 
<strong>About the Guest:</strong>
 
Guyanese-Canadian author, Natasha Deen has published over forty works for kids, teens, and adults, in a variety of genres, and for a variety of readerships. Her works include the JLG Standard Selection <em>Thicker than Water, Guardian</em> which was a Sunburst Award nominee,<em> _and the Alberta Readers Choice nominated _Gatekeeper</em>. Her YA novel, <em>In the Key of Nira Ghani</em>, won the 2020 Amy Mathers Teen Book Award and her upcoming novel, <em>The Signs and Wonders of Tuna Rashad,</em> is a CBC Top 14 Canadian YA books to watch for in spring 2022 and a JLG Gold Standard Selection. When she’s not writing, she teaches Introduction to Children’s Writing with the University of Toronto SCS and spends an inordinate amount of time trying to convince her pets that she’s the boss of the house.
 
Social media links:
 
Visit Natasha at <a href="http://www.natashadeen.com" rel="nofollow">www.natashadeen.com</a> and on Twitter/Instagram, @natasha_deen.
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, and I am glad that you're with us again on an unstoppable mindset podcast episode. Today, our guest is Natasha Deen, except that she said to introduce her as she who would follow you home for cupcakes I buy into that. So true. Hey, listen, there's nothing wrong with a good cupcake. Or good muffins. Well, Natasha is an author, she's written over 40 books of various genres, and so on, we're going to talk about that. And she has all sorts of adventures and stories to tell. And so I think we will have a lot of fun on this podcast. So thanks for joining us. And Natasha, thank you for joining us today.
 
<strong>Natasha Deen ** 02:05
Thank you. And yes, thank you for joining my clan, I'm very excited to be here.
 
</strong>Michael Hingson ** 02:10
Well, tell me a little bit about you, you sort of the the early Natasha years and so on, and what you did how you got to the point of writing and anything else that you want to say,
 
<strong>Natasha Deen ** 02:20
Oh, well, I have an interesting, you know, that's gonna say like, I have a kind of an interesting origin story because I was born in Canada. But when I was three weeks old, my family moved back home to Guyana, South America, lived there, and then came back to Canada. So I'm a born Canadian, but my experience with Canada is an immigrant experience. Because the first country I knew was, you know, a country of, of coconuts and vampire bats. And you know, peacocks. And it was it was amazing, we lived No, we were just talking about previous residences. And the house we lived at, there was a stream in front of the house. And then there was a bridge that would connect you like you know, into the town. And I have, I can remember that we would get these huge rainstorms. And it would wash out the bridge. And then you'd either be well basically, as a kid, you were you were stuck, because you have to wait for the men to go find the bridge and bring it back and reattach because it just like a wooden bridge, or they'd have to rebuild it. And it was the same thing at school, like when the rains would hit, the teachers would just show off all the lights, and then we'd make paper boats, and we'd sail them down these like little these little rivers. And when I moved to Canada, the first time it rained, you know, I'm in school, and it starts pouring. And I'm so excited because I think for sure the teachers are going to turn off the lights and we're all gonna go sail paper boats. But it was like a loop was not to be as close the window and told me to pay attention. I'm like, but but but but no, I you know? And to answer your question about any desires to be a writer I did when I was a kid, I thought it would have been very cool to have a book on a shelf. But when I went to the teacher's library and the elders, parents, nobody knew nobody knew how to how to do it. And so I figured it was sort of like, you know, winning a lottery, or perhaps I don't know, some sort of happy, happy meeting, you have to sit down next to some editor on a train. And you mentioned that you really liked writing and they handed the contract right there. So I moved on to other other things. And it was after I graduated with my BA in psychology that I thought I'm just gonna give this writing thing at shot. And luckily for me, and you know, sort of all the writers who are up and coming like, we have the internet so we can, we can talk to the Google and the Google will tell us how how we navigate getting published and Contact, it's an editor's. So first sort of a snapshot.
 
</strong>Michael Hingson ** 05:04
So did you do anything with psychology? Or did you go straight into writing?
 
<strong>Natasha Deen ** 05:09
I so like dark secret, I was doing a couple of classes over the summer and preparation I had applied for my masters. And I was sitting there, and it was this really odd textbook that was telling you about, you know, counseling. And one of the techniques they had, they would repeat back to you what, you you know what the patient would say you repeat it back them, because the thinking of the time was, you know, hearing it, hearing it echo back would open up places. And I just, you know, what I remember, we had to do like a whole thing where we were practicing, you know, and it was the most, I realized I did not have the personality for it. Because if I was on the other side of the chair, and I'm saying to someone, I've had a really bad day, and they say back to me. So it sounds like you've had a really bad day. Yeah, yeah, my boss, my boss yelled at me. The boss yelled at you, I would have been like, No, I'm out. I'm gonna go find someone else to talk to you. Cool, actually, you know, talk back to me, instead of giving me a repeat of what I've like, I know what I just said, man. I just said it, you know? So. So that was about that. And I was also you know, so I thought, oh, I'll just, I'll just do a little bit of writing. And then, you know, I'll come back maybe what it is, I'm just tired, because I did school for, you know, 100 billionaires. And there's a danger, there's a danger of taking a break from from school, because then for people like me, we realize now we don't ever want to go back. Thank you very much. Well, we go do something else that someone else can have our desk. Okay, bye.
 
</strong>Michael Hingson ** 06:47
I remember when I was at UC Irvine, and working in physics and doing a lot with the computers, and there was a mainframe computer on campus. They had a psychology program, and it called Elijah. And it sort of worked like that. It would, if you type something in it would sort of repeat it back. But it was smart enough to deviate. And it could actually get you off in all sorts of unusual twists and turns. It was all about also psychoanalyzing you or, or creating conversations with you to try to figure you out, it was kind of fun. You could you could get absorbed with it for hours.
 
<strong>Natasha Deen ** 07:29
Well, that's amazing. They have I know that they have a digital version of rat training, mice mouse training. So you would you would train a mouse to like do a maze, but it was a digital mouse, which I appreciate it. I feel like mice have other things to do with their time than to run a maze forming.
 
</strong>Michael Hingson ** 07:48
Hey, I've read The Hitchhiker's Guide to the Galaxy. I know about mice. They're they're in. They're in control of the universe. Go read the book.
 
<strong>Natasha Deen ** 07:56
I wouldn't, you know, I wouldn't doubt that. That sounds that sounds feasible to me.
 
</strong>Michael Hingson ** 08:00
So something to work on. Well, so how did you end up getting to the point where your first book was published?
 
<strong>Natasha Deen ** 08:08
Oh, yeah, that's a great, like, I so I, you know, I was I was writing and I was sending out and I think for a lot of writers, you know, we know this feeling, right? You're sending out to editors, you're sending out to agents, and nobody wants you. Right? And sometimes, as soon as you get the really nice rejection letters, like, dear Natasha, thank you so much. I really enjoyed the work, but it just didn't reach me in the way it should. And I'm just not as passionate. You know, I wish you luck. And those ones I didn't mind the ones that that used to irritate me were the ones that would say, Dear author, yeah. Yeah, no, thank you. And it was, like, they didn't capitalize their sentences. And it would just irritate me so much. But I think it was a day and I just spent like, two hours researching you, making sure I spelled your name, making sure I was professional in my letter, the least you could do is capitalized, you know, I, I don't want this, you know, give it to them or whatever. But it was just so I happened upon a small e publisher. And I'd heard really, really good things about them. I'm not sure if they're around anymore. But I've heard really great things about them. And a few friends who had published them said, they're really great because they don't send generic rejection letters. If they don't want your work. They will tell you, and I thought okay, I this is this is perfect for me, because then I can send it out and really someone will tell me if I'm doing something wrong, like what what is it that I'm doing so wrong with with, you know, my books? So I sent it out. And about a month later, I got an email saying, Hey, we really liked this. We'd love to publish it. Can we send you a contract? Yes. Yeah. Yeah, well, you know, I think I think that's kind of the thing with the industry sometimes, like, you know, we get enough kicks in the hand at art, we start wondering if we're in the right industry, we start wondering, do we have any kind of talent? Do we have any kind of skill? Are we just kidding ourselves? And so, you know, when I sent it out, I really, I was still thinking, Okay, I just don't think I'm a great writer, I don't think I have what it takes. And so it was a really good lesson about how subjective the industry can be, you know, and that that frustrating, heartbreaking thing, which is persevering. And you just have to keep going, because what else are you gonna do? You know, if you're built to be a writer, you're built to be a writer.
 
</strong>Michael Hingson ** 10:42
So you got a contract? And you published your first book? Did they do any editing or work with you on making any improvements before it was actually published?
 
<strong>Natasha Deen ** 10:53
Oh, yeah, yeah, I had to do a quitter, I think three, three rounds of edits. And then they were really great. I mean, they were, they were teeny tiny, small, small budget. But I really love that they did the very best they could for like, publicity and marketing, for their authors. And they, they would bring, like different opportunities, if you wanted to do it yourself. You could also like, expand out. And I think it's something for authors to think about, you know, that quite often we dream of, you know, the big, I don't know how many publishers, I think it's a big five now maybe even just sort of a big for publishers. But sometimes there's something to be said for for the small and plucky publisher, you know, you may not have necessarily the bragging rights, where everyone knows that publisher, they know who you're talking about. But in terms of that sort of one on one interaction with your editor, the responsiveness of your editor, and just the care they'll take with your work. And I really enjoyed my time with them.
 
</strong>Michael Hingson ** 12:01
So when was the first book published? Or when did you start working with this first publisher?
 
<strong>Natasha Deen ** 12:06
Oh, so 2007 It was actually it. So the first thing I'd sent them was a short story. And that was 2007. And then my first novel would then came out in 2009. And then in 2012, and those were all adult romances. And then, in 2012, I went into writing for ya. And I was, that's that was in The Guardian series. And the first book in that series is conveniently titled with enough guardian, which is, which is all about Maggie who sees the dead, and is currently being haunted by the ghost of the kid who bullied her. So that was that was in 2012. Ah,
 
</strong>Michael Hingson ** 12:49
so the bullies haunting her, and what does she do about that?
 
<strong>Natasha Deen ** 12:53
Well, that's, that's kind of the whole thing, right? Because it's like, do you? Do you stay quiet? Because he's, you know, he doesn't know she could see him? So does she stay quiet? And just sort of leave him in this limbo? You know, sort of till the end of time as justice for what he's done to her? Or does she actually just say to him, Look, I can see you and here we go. And so the story, the story explores, you know, that side of it, but also it's sort of exploring the idea of, you know, the way that our painful memories can can haunt us. And what do we do? Do we do we face them? Do we acknowledge them? Or do we just sort of push them down and pretend like they don't exist?
 
</strong>Michael Hingson ** 13:39
So how many books have you written in that series? Which is I guess about Maggie?
 
<strong>Natasha Deen ** 13:43
Yes. So there's, it's a trilogy. So there's three books in that series?
 
</strong>Michael Hingson ** 13:47
Okay. Are they all with the same ghosts are different ghosts,
 
<strong>Natasha Deen ** 13:51
the ghosts, there are one to two supernatural creatures who are there throughout the whole trilogy. But each each book it was it's it's it's kind of an interesting, it's it's fantasy mixed with horror mixed with supernatural mixed with a mystery. So in each book, she's dealing with a ghost who is dead. A ghost story? I guess it goes, who doesn't know that they're dead? And is trying to sort you know, why? What has happened to them? And usually someone has murdered them. And so it's all about trying to figure out who who, who done them in like, well, who did it and then they can move on?
 
</strong>Michael Hingson ** 14:36
Sounds like a fun series. Have any of the books been converted to audio at all?
 
<strong>Natasha Deen ** 14:41
Oh, I don't know. Like I know, in the key of near Ghani, I know she's, she's audio. And I think one or two books in the large series is but I'm not sure about the Guardian series. I don't think so. I don't think I don't not yet. I don't think
 
</strong>Michael Hingson ** 14:58
well If we can find electronic copies, and then we can, can do them in Braille, which is also fine.
 
<strong>Natasha Deen ** 15:07
Oh, that's wild. That's interesting.
 
</strong>Michael Hingson ** 15:10
It's not magically overly hard to do. So, you started with this one publisher? I gather you didn't continue with them. Because you said you're not sure if they're around anymore, did you go elsewhere? Or what happened?
 
<strong>Natasha Deen ** 15:25
I get? Well, they were they were strictly for adults. And I realized with Guardian that it was, it wasn't aimed for adults, it was aimed for teens. And then once I started writing for kids and teens, it just, it's a very different kind of experience writing for for people who are under 18. Because when you think about it, like an adult reader, it's a very sort of, I feel like it's a very direct connection, right? I'm going to write the story. And here you go. And you as an adult reader, you the only thing you're going to think about is, is this the genre that I love to read. And with kids, there's no such like, with with Kid readers, what you're looking at is you're going to write the book, but then there's going to be an adult in that child's life, who buys that book or boards a book for the child. And it's more than just a question of, oh, this is these are the kinds of stories I like, it's questions of how old is this kid because how old that child is determines the kind of story you're going to tell? And how you tell that story? You know, are they? Are they someone who is an add grade reader? Or are they someone who is striving or what we call a reluctant reader? So they're in grade five, reading at a grade three level? And so you don't there's there's all of these things? So things like, how big is the sentence? Like how long is the sentence? What is the vocabulary? Are the words, am I using words that are easy to pronounce, and easy to sound out? And, and it's just a very like, from a writer's perspective, it's a very, very fun exercise. Because how I'm gonna write a story for someone who is seven, is going to be wildly different than how I write a story for someone who is 17. And, you know, I love it. Because, you know, we talked about the idea that simple doesn't always mean easy. And certainly when you're writing for kids, you're, you're really getting down and asking those questions about where are they, in terms of their literacy rates? Where are they in terms of how passionate they are about reading, you know, and I think about that now, in a really different light. And I'm really grateful to all of the kid authors who around when I was growing up, because their care and attention and love of like, kids everywhere, really ignited a passion for for reading that I now because of them. I am not just an adult reader. I'm an out writer. And so yeah, I'm very thankful to them for for all that they did when I was a little kid and making sure that those stories were accessible to me and made me feel lifted up because I could read it myself.
 
</strong>Michael Hingson ** 18:16
What do you come up with some of the ideas like for The Guardian series, and that's pretty, pretty creative, and a lot of twists and whatnot, twists and turns, but just a lot of parts to it? How do you come up with an idea like writing about a creature who is dead who may not know they're dead, and certainly don't know that someone can see them? Someone who can see them? And going through all the different gyrations of that,
 
<strong>Natasha Deen ** 18:41
you know, it was really, it actually started off as an adult story. And I was aiming for a mystery like it just a straight, cozy mystery with a librarian who finds who finds a body in the trunk of her car. And it turns out that it is, in fact, her ex husband her near her, you know, what do you call that it and near do well? Well, ex husband. And of course, obviously suspicion starts to her. And I was really struggling with it. And it was just a thought one day that I had about wouldn't it be interesting if it was a girl like a teenager? And instead of an ex husband? What if she found the body of her bully in the back of the car? And then where would we go? And I and then I started thinking though, then wonder where we go and how can I make this more interesting? And then I thought, well, what if she could actually see the dad and at first it's like, you know, are people gonna think I did it. And then of course now it gets super complicated because oh, he's he's there. I have not heard of this terrible person. So sometimes it's just a story where you're thinking about how can I make it more interesting for the reader? And then sometimes it's so Well, I, you know, I was talking to, to a relative, and we were sort of joking around because they had a younger relative in their life, who loved them a lot and worried about them. But the the love and the worry meant that this younger relative could be quite overbearing with this person I was speaking to, you know, and they were like, I'm not that old, I could take care of myself. And I thought, you know, like, it was such an interesting idea for a story about what do you what do you do? What do you do when someone loves you, but they're just, they, you know, they just they're so caught up and knowing in their mind what is right for you, that your your own wants and needs are getting tossed to the side. And that was the start of the signs and wonders of Tish odd because I have tuna, and then there's her brother, Robbie and Robbie is he's loving, and he's a great brother, and he's a great son. But he's just convinced he knows what's good for everyone. And, you know, and adding to that complicate, like, complicating it is the idea is that his his husband has just died. And so He's grieving. And now this is how, you know, one part of his grief is manifesting is that tuna can't breathe. And she just really needs Robbie to like, get a life or at least get out of her life and give her give her some room. And when I was writing it, I knew I wanted her to be an aspiring screenwriter, I thought there would be lots of room for for funny if I could do it like that. And I was struggling with it. And then I went back and I was thinking about the beats of a screen a screenplay. Right? And so how does it like when do you when does the a story break into the B story and, you know, what are the fun and games and, and, and then I got the idea that every chapter heading would mirror a story beat. And that's that's how to knows. That's how to news personality would would show itself. And so So yeah, sometimes it's, it's you're trying to solve a some writer's block, and then you realize that you're the wrong genre, the wrong age group. And other time too. You've got your genre, and you've got your age group. But now you're just trying to sort through, how do you make it? How do you make it funnier, and, and, and I love I really love the chapter headings because it meant that for any kid who relatable anyone who reads the story, who also has to write, not only do you have the story, but now you have a very with the chapter headings now you know exactly where your story needs to go, because they're all your story beats right there for you.
 
</strong>Michael Hingson ** 22:39
When you're writing a book, and this is something I've always been curious about, especially if in dealing with fiction, some but when you're writing a book, is each chapter somewhat like a story and then you you transition and do things to make them all combined together? Or how do you deal with deciding what's a chapter and what's not a chapter?
 
<strong>Natasha Deen ** 23:02
Oh, yeah, that's a great question. Um, I think for me, you know, what we think about or what I think about is, what's the story problem. So with tuna, the story problem is that Robbie is just overbearing, and and she needs to, you know, get some space from him. And so that's, you know, that's one plot of the story. And then, you know, from there I go, Okay, well, how do I, how do I make this problem? More complicated, right? Or how do I make this problem? Like, how do I start giving this problem texture? And I thought, well, it would be really funny if two has a crush on a guy trusted, and like, what, what sibling wouldn't interfere? So and I thought, yep, that's perfect. So once I had those, then it's just like, here's my big problem. How do I make them? Little tiny problems? Right? And so what is the what's the saying about? How do you how do you eat an elephant like one one bite at a time? And that's sort of it like, here's my big problem. Now, how do I make it smaller? So, you know, the opening chapter tonight is gonna go and estrus now it's summer, she's got, you know, 60 days to finally tell this guy students, she really cares for him. So she's going to tell him and she just, she gets shy, you know, and then she she trips up over herself over it. And so the problem in that chapter, which is I really want to tell this person I care for them does not get solved. And the her now having to resort, okay, that didn't work. How do I ask him about it now? Like, what's my next step? Now that jumps me to my next chapter that jumps and hopefully that jumps the reader because there's there's a chapter question, okay, what is she going to do now? And we we go on. And so one of the things to think about with bigger stories that are like the, you know, 5060 80,000 word count is, there's probably going to be more than one problem that your character is trying to solve. And you're gonna have like that big external prominent character needs a job, your character needs to rob a bank, and then you're gonna have another story that will probably tie into that bigger one, right? So my character needs to draw a bank, but really, the robbing the bank, because they have a sick child, and if they robbed the bank, they can get the money, and they're gonna be able to, you know, pay for some private operation and save the life of their child, then that's how that's how we twine it together.
 
</strong>Michael Hingson ** 25:50
So you, you do kind of have different things in in different chapters. But by the same token, things can get away from you, or things can go off in different directions, which is what makes writing fun. And part of the adventure for you.
 
<strong>Natasha Deen ** 26:08
Yeah, yeah. And you're right, because you know, you're asking about the containment of the chapters, and every chapter is going to have a beginning middle end to it, it's just that in those chapters, there is no like Final the end, there's just an end to that particular scene, or an end to that particular moment, that's going to bump you into the next moment. And the next seat. Well,
 
</strong>Michael Hingson ** 26:31
so you going back to your story, you decided to write full time I gather, and that's what you do now.
 
<strong>Natasha Deen ** 26:40
I do, I did I write full time, and I also teach with the University of Toronto School of Continuing Studies, I teach their introduction to children's writing, and I visit schools, and I tell kids funny stories about growing up and being the weird kid in class. And, and I also, you know, teach at libraries and, you know, attend festivals and that kind of thing. And, and I still, you know, and I think as writers, we know this, right, that sometimes this job can be such a grind, because you're, you're alone in a room with just your thoughts, and the voices in your head, and you're trying to sort it. And sometimes it can feel like why, why did I choose this job, but he was just refreshing, there's got to be some better way to make money, but the roof over my head, but you know, like, I just, it's so much fun that more More times than not, I'm kind of waking up, as I'm thinking to myself like that, that eight year old nine year old 10 year old me would be so jazzed to know that we grew up to be an actual writer with books on the shelves, and, you know, award stickers on on the covers of our books. Like, how cool is that? You know? So?
 
</strong>Michael Hingson ** 27:58
Yeah, that's, that's pretty cool. By any standard? Well, tell me, do you, you must have support and help? Do you have someone who represents you? Do you have people that you work with in that regard? Or how does all that work that you now get to publishers? Or you get help doing the other things that you do? Yeah, that's
 
<strong>Natasha Deen ** 28:19
a great question. And I'm, I'm really lucky because in Canada, our publishers don't, you don't need to have an agent to be published in Canada. And America, it's a little bit different, right? Like you have some publishers where I can contact a publisher directly and saying, Hey, I've got this, this story. And I think, I really think it will fit your catalog. But a lot of the pressures are going to be, hey, my agent has my story. And they think it's, it's, you know, just jazzy. So go ahead and take a look. And then, you know, see your agent is going to work on on your behalf. So early on in my career, I it was just me, right, it was just me all by myself submitting to publishers, and I'm saying I really hope you like my story. And then in 2016, I signed with Amy Tompkins from the transatlantic literary agency. And so now she represents me. So instead of me sending out my work directly to the publishers, I send them to Amy and then Amy sends out on on my behalf. So for those upcoming writers who are listening to our podcast, there's there's many ways there's many ways to get your, your book on the shelf. You can you can absolutely talk to the publishers yourself. You can go through an agent or you know, you can you can self publish, right, you can be an independent author, as well. And there's pros and cons to both sides of that, oh, it's what fits you.
 
</strong>Michael Hingson ** 29:51
How important is then having someone to represent you're having representation in what you do.
 
<strong>Natasha Deen ** 29:59
Well and Mike Ace, I would like I love my agent. I think she's, she's the bee's knees. I just think she's amazing. So I really enjoy writing, like, like I enjoy, because like, I love being able to send her work and talk to her about the industry and all these kinds of things. And I do think and I, and again, I think it's going to come down to what is your goal as a writer, what is your you know, do you want to make a career out of it, like a full time career, in which case, an agent is going to be really helpful to that, because they can get you into it and get you into the bigger markets, so they can get you into the bigger publishers, right. If you want to be part time writer, then you know, it all depends. But I will say for for anyone who is looking for an agent, you know, do be aware that your agent is is going to be doing lots of work on your behalf, but they're not, they're not magic genie is you're not going to rub a lamp and all of a sudden, here's all the things that are going to happen. What your agent gives you the opportunity to do is knock on more doors, but there's still no guarantee about being contracted or any of those things. So it's really good to have a realistic idea of, of what you're what the job of an agent is. So it's good to go and make sure you do your research about what they do. They're very, you know, they're they're like, they're vital when it comes to things like reading over your contracts, making sure that your artistic well being is being protected. But having said that, you know, you can also hire an entertainment lawyer who will do the same thing for you. So, again, you know, the frustrating, and yet the very amazing thing about this industry is that it always comes down to you as the individual, what is it that you want? How do you see this journey. And once you know those things, then you can build your plan for creating, sort of creating the career of your dreams.
 
</strong>Michael Hingson ** 32:09
What are some of the mistakes up and coming or new writers tend to make in your experience,
 
<strong>Natasha Deen ** 32:17
in my experience, they set or their work far too soon. It's great if you've written your story, but it's not ready yet, as and that can be a hard thing to hear if you've been working on this story for like three or four years, but it's not ready yet, you finish your story. And you start working on something else. Like you've got to give yourself a month, six weeks, two months, where you're not looking at that story that you finished at all, Project eight, don't look at Project day. And then after that, four to eight weeks, go back and take a look at it. Because now what you've done is you've decoupled you're not as close to that story anymore. And you're going to be a lot more objective. So you know, it's important to like, edit, and revise your work. You know, I don't know, I was saying to a class at one of my school visits, there are no great writers, there are just really, really great rewriters and the professional writers, this is what we know that you're going to do it. And then you're going to do it again. And again. And again. And again, until it's finally in a place where it's readable for more than just yourself. So it's really important to edit, it's to have beta readers. And there are people who are going to read your work and offer you feedback on your work, what's working, what's not working. And they're, they're also really important because, you know, when we're working on our projects in in the quiet, we're telling the stories to ourselves. And that's great. But to be an author is to be able to tell a story to a wide variety of people who you will probably never meet in your whole entire life. So you need to get other brains and other you know, viewpoints on on your work. And so, you know, it's all those things. And then once you're ready, you know, do your research, look and buy do your research. I mean, go look up these publishers, and find out if they're reputable, and look at their submission guidelines. Agents are the same thing. Look at the submission guidelines. How do they want you to submit the work? What kind of work are they taking? If you can do that, you're probably about 95% ahead of a lot of the writers out there who will just gonna do you know, they're just gonna throw in that and they're just gonna submit to everybody. And, you know, it can be a really frustrating thing for editors and agents because they're only representing nonfiction. And here's this manuscript they've got to deal with or this email they've got to deal with with someone who's who wants to, you know them to represent their picture book or their, you know, suspense thriller for adults, and it's like, no, you need to, you need to have enough respect for your work and for your emerging career, to take the time and do the research. And it is going to take time, and it is going to be frustrating, because you're looking at their, you know, Twitter feeds, and their social media and the blogs and all these kinds of things. But in the long term, and in the long run, it will, it will only do good.
 
</strong>Michael Hingson ** 35:33
One of the things that seems to me when you're talking about great writers is either they have a real sense of what it is, that would make someone want to read their book or their story, or they know how to get that information and then will will put it to use, which may not mean that that makes them a great writer, but it certainly makes them a much better marketer. Yeah.
 
<strong>Natasha Deen ** 36:03
No, it's well, and you know, this is? Yeah, you know, like, the, the great thing is that there's lots of different readers out there. And there's lots of different writers out there. And I think it's really important for us as readers to understand that just because we don't like a book, doesn't mean the book is bad. It can just mean that we're not the reader for that book. And I like, you know, I'm the person, like, if you're gonna give me a book, and there's, there's animal characters in that book, those animal characters better survived through the book, because if not surviving through the book, I am not reading it, you know, and it is like, and I will give you full credit that it's an amazing book, it's probably beautifully written. But no, if there's dog on page one, that dog still needs to be there on page, the end and happy. I want I want my dogs if they've gone through what they've gone through, but it's all okay. So so things like that, you know, and I'm very careful about women in peril kind of books, right? I'm I, some of them, I can read some of them. I can't. And again, it doesn't mean that they're not great writers. And those aren't great stories. It just means that I'm not the reader for them.
 
</strong>Michael Hingson ** 37:19
Yeah, Old Yeller is is a fine book. Except,
 
<strong>Natasha Deen ** 37:23
right. Hey, I tell you what, Michael, I mean, I get teased a lot because I'm the person who reads the ending before I read the rest of the book. But I blame that on Where the Red Fern Grows, because that book took out my heart. And I'm still not over it. I was when I read it. I'm still not over that book. And yeah, you know, and, and for me, it's like, Listen, if you're gonna ask me to spend however many hours, I need to know, it's gonna be worth my time, I need to know that these characters are gonna like, there's gonna be some kind of like, hopeful sort of note. The only time they don't do that as if it's a murder mystery. Because I want to I want to play along and see if I can find who the bad guy is before the detective does.
 
</strong>Michael Hingson ** 38:08
So dealing with animal books, of course, I mean, maybe it's the exception to a degree but then you have a book like Cujo, you know, from Stephen King, and, you know, do you really want I'm gonna I would love to have the dog not to have gotten rabies in the first place. But you know, that's the whole story.
 
<strong>Natasha Deen ** 38:25
I never I never rented the idea of a bad dog was just like no, no, I can't
 
</strong>Michael Hingson ** 38:31
start out a bad dog. That was the thing of course.
 
<strong>Natasha Deen ** 38:34
Oh, I know. I know what it is. No cuz you know there's only one ending for this poor dog. Yeah, right. Yeah. So so there is a dog in in tuna story and I want to sure all three out there that don't worry Everything Everything will be fine with magic.
 
</strong>Michael Hingson ** 38:57
Well, I appreciate that. I like books where were the animals survive? Of course I wrote thunder dog and Roselle survived in Thunder dog but they all they all do pass and but that's another that's another story.
 
<strong>Natasha Deen ** 39:12
Yes. That's it. And that's that's different. That's different. That's a
 
</strong>Michael Hingson ** 39:17
whole different you know? Yeah. And Roselle is somewhere waiting and watching and and monitoring and and occasionally probably yelling at us but you know, that's her.
 
<strong>Natasha Deen ** 39:29
That is yelling just just can't the ducks the doughnuts, man. Nothing.
 
</strong>Michael Hingson ** 39:36
What do you mean? Yeah, no, no, no, no, no. Roselle was also out there saying don't give them the donut. I want the donut. What do you do to those dumb ducks?
 
<strong>Natasha Deen ** 39:49
I feel like she would know that her bread will come later. Right?
 
</strong>Michael Hingson ** 39:54
Oh, well, maybe now but not then. Oh, yeah. Oh, no, no, thank you. is a lab What can I say?
 
<strong>Natasha Deen ** 40:02
No, I listened. We've got a husky mix. And I was joking around about how you definitely don't have to share DNA to the family because the look on her face when there's food. And just just the way she'll just look at you like, you're gonna share that right. And the long conversations I have with her room, like, I cannot share this. This is not appropriate. This is gonna make you really sick. You know, but I was thinking my husband one day I was like, as like, you know, I am pretty sure I get that same look on my face whenever I see through to just like, Oh, dang, is that? Oh, is that? Is that bread? Oh, man. Is that cheesecake? Hey, how you doing? Are you? Do you need some help on that? I can I
 
</strong>Michael Hingson ** 40:41
can totally help me. Make sure that that's really safe for you to eat.
 
<strong>Natasha Deen ** 40:45
Let me let me just make sure I Is that is that good. Let me let me tell you that bullet. Right. Let me take this for you.
 
</strong>Michael Hingson ** 40:52
You have you have children?
 
<strong>Natasha Deen ** 40:54
Yes. Yes, they're full grown boat. So they have kids of their own now.
 
</strong>Michael Hingson ** 40:58
So okay, so you have grandchildren? And and do we? Do we have any of them in your beta reader groups?
 
<strong>Natasha Deen ** 41:06
No, no. Because they Well, because they're they're still little adults, adult's? Oh, you know, I actually they'll read it afterwards. Because their schedules are pretty, their schedules are pretty intense. So
 
</strong>Michael Hingson ** 41:24
part of the evaluation process? Well, I
 
<strong>Natasha Deen ** 41:27
just feel bad, you know, looking them being Hey, hey, I know you're juggling, like 10 Different things now. But can I throw one more ball at you. And then also, like, I appreciate, like I use I use writer BETA readers, as opposed to just the quote unquote, regular folk, just because I usually by the time I'm done, I've got very specific questions about story structure, how the acts are transitioning? Can you can you see the a story B story? Where can you see the external? And so there needs to be a certain level of, I guess, like literary mechanical engineering? Do you know what I mean? Where I think to that? I think I think I think my family would be like, I love you. But stop asking me about the grammar. There's only so many times you can be like, okay, within what about, you know, when I when we're doing this metaphor, and it's, you know, like, just let me read it. Okay, so read it. So
 
</strong>Michael Hingson ** 42:29
how about today? Reading, I don't know, I'm trying to figure out what's happening to reading we've, we've changed a lot. Reading is now not just getting something on paper, we have electronic books, and so on. And I hear a lot of people say, Yeah, I read the books, it's not quite the same as reading a book. That's a full paper book, but I enjoy reading them as well. And of course, then there are a lot of people who just don't get into reading at all. But reading is so valuable, because it seems to me that one of the great advantages of reading is it gets you to sit and relax and take time away from everything else that probably we really don't need to be doing anyway. But we do it. But the reading gives you the opportunity to just sit down and let your mind wander. And it develops a lot of imagination. How do we get more people to do that?
 
<strong>Natasha Deen ** 43:30
That's a great question. And I'm not sure that I have a feasible? I'm not sure I have the answer. You know, but I think one of the things you said in the beginning was I think very well said that there is more than one way to access stories now. And I think that's really important. Right? If you are if you are someone who loves paper books, that's wonderful. But you know, for some of us, we're going to come to story differently. We want the story told to us, you know, or we want the story in some kind of a different, you know, when you're thinking about sometimes, like, finger dexterity and coordinate, you know, a screen is much easier to navigate. Than, then sometimes a book can be, and depending on the device you're using, it's going to be lighter. So if you have issues holding books, paper books, I mean, you know, this, these are like, these are the kindnesses that I think technology affords us, and that, you know, and if you're if you're busy, you can pop in that audiobook when you're sitting in the middle of rush hour and you can get to story that way. But I think a lot of it is is getting to folks when they're young and understanding that, again, not everybody comes to story the same way. And the thing that I think is magical about being a writer is that I can write I can write this Signs of wonders of tuna or Shawn, and I can give 30 people a copy of that book. And everyone will have the same book, not everyone is going to read the same story. Because at the moment time we start reading, we're going to bring our hopes, our dreams, our past experiences, our, you know, future or future hopes for us. Like we bring all of these things in how you know, do we have great relationships with our parents? Do we not, you know, how do we view the world? All of these things, like infuse the stories that we read, and they changed right there, they become another creature. So someone reads the book, and they say, Oh, yes, I read this. And this book is a cat. And someone say, no, no, no, it's not a cat. It was a chameleon. And someone else will say, No, it's a phoenix. And each of those people are correct, because that is how they interpret the story. And that's how they interpreted the book. And so you know, when we're talking about getting people, folks to love reading, it's getting them I think, a lot of times getting them young, understanding what are their what are the things that they love to read? What are the things that they love about the world? Let's, let's start there, and give them those kinds of stories. Like, you know, the idea that oh, I love this book, therefore, you must love this book is a really unkind to do to people. Because it says because I think of this like this, you must also think of this, like this, and and people are individuals, right? My mom's favorite book is To Kill a Mockingbird. I think I think it's a well written book. I can't stand the book. It sets my hair on fire every single time. You know, I have friends who really love the Great Gatsby, I'm not that person. Right? It doesn't mean that those people are wrong. I love the fact that my mom loves To Kill a Mockingbird, you know, and I love that my mom understands that's never going to be my favorite book. And she respects that. And so when, you know, when we were growing up, it was like, go to the library, even if she was like, Oh, that's okay. You know, she would give us space, if that's what you love. That's what you love. And I think we need to stop. Also, what's the word I'm thinking of? You know, I hear people a lot of times, especially with young readers, where they say things like, oh, but it's a graphic novel. There's not a lot of text in there. And, you know, how are they are they going to become readers? And it's like, be okay, granted, but when you look at a graphic novel, there's, there's images and who's looking at this book and reading through it has to be able to make intuitive leaps about you know, what's happening in this box versus what's happening in this box. And, you know, so it's still teaching, it's teaching life skills is teaching like human skills. And I think if we can leave, we can go from the point of taking the spotlight and putting like taking the spotlight and putting it on to the person who we want to get reading and having an open conversation where we respect where they're coming from. I think that can be really helpful.
 
</strong>Michael Hingson ** 48:11
Yeah, book like To Kill a Mockingbird is is an interesting book, I'm, I'd be curious to know what it is that the you've read, really find a problem with the book, but I can see that different people would certainly read that and deal with it in different ways. Oh, for me,
 
<strong>Natasha Deen ** 48:29
it was it was just this as you know, I'm a person of color in my everyday life, I've got to deal with micro aggressions and, and so in my, in my relaxed life, in in my fictional world, I don't want to have to I want space from that. I just want to be able to read something fun and something, you know, enjoyable. I don't want to have to read about the things that I'm trying to deal with in the real world, but at the same time, people really love it.
 
</strong>Michael Hingson ** 49:00
One of my favorite books is one that I'm sure today is not a favorite book for a lot of people. It's a Connecticut Yankee in King Arthur's court by Mark Twain. And I love the plot. I love all the things that happened in it. It's just one of those books that has really stuck with me, and that I absolutely thoroughly enjoy. I guess also, I do have to say that I originally read it as a recording. It was a talking book produced by the Library of Congress. And the guy who read it was perfect. But it has always been one of my favorite books. I think it's just an incredibly creative book. And I admire that.
 
<strong>Natasha Deen ** 49:43
Yes, yeah. Well, I you know, it's easy because I really liked calm Sawyer and Hawk you know, I thought I mean different books. But yeah, they were fun characters, and I thought Twain had a very excellent storytelling style. I guess that's it. You're right. Yeah.
 
</strong>Michael Hingson ** 50:01
Well and, and different kinds of stories. I'm an okay Yankee Yankee in King Arthur's Court is hard. I like Tom Sawyer.
 
<strong>Natasha Deen ** 50:08
Well, did you did you know that he when he died, and like fact check me on this because I remember reading this years ago, but that his diary, he made sure as well that the diary could never be published for something like 100 years, because of the he was talking smack about so many people. He was like, they cannot be alive. But like,
 
</strong>Michael Hingson ** 50:33
yeah, I remember that. And it wasn't. So, of course, he knew we knew what he was going to die. He was born in 1835. And he said, I came in with Halley's comet, and I'll go out with it. And he did.
 
<strong>Natasha Deen ** 50:45
That's amazing. Hey,
 
</strong>Michael Hingson ** 50:48
it's just one of those things. Well, you know, before we wrap all this up, what's next for you? Where are you headed? What? What kind of projects do you have coming up?
 
<strong>Natasha Deen ** 50:58
Well, so yes, the tuna releases on June 7. I'm very, very excited about that. And then I'm just finalizing the book in the spooky SLIS series. And that's for early. That's for ages like 79 That's with Penguin Random House. And I'm very excited about that. That's, that's awesome. And Rockstar who live on in Lions Gate, and spooky creepy things happen. And awesome is convinced that there are supernatural creatures roaming the town. And rock star is convinced that because there is a science lab, it's probably just science running wild. And so the books, the book one opens up with a tree. That seems to be housing, a very evil spirit. But what will happen next?
 
</strong>Michael Hingson ** 51:48
Oh, you have to read the book to find out.
 
<strong>Natasha Deen ** 51:51
That's right.
 
</strong>Michael Hingson ** 51:54
Have you ever read books by David Baldacci?
 
<strong>Natasha Deen ** 51:56
Yes. Yeah, I just started reading him. Memory Man, I just I just started.
 
</strong>Michael Hingson ** 52:01
So and that's a that's a good one. But he also wrote, I think it's more for youth if I recall, but he wrote a series of four books. It's the Vega chain series. And if you ever get a chance to read those, it's a totally different Baldacci, then all of his mysteries, their fantasies, and it's a fantasy world, sort of, I don't want to give it away. But they're, they're well worth reading. I accidentally discovered them. I was looking to see if there was anything new by Baldacci out on Audible. And I found one of these and I read it on a on a plane flight and got hooked and so then could hardly wait for the next one to come out. So it's Vega, Jain V, GA and then chain.
 
<strong>Natasha Deen ** 52:48
Okay, yeah, thank you.
 
</strong>Michael Hingson ** 52:51
I think they fit into a lot of the things that you have been writing about. So they're, they're they're definitely worth reading. But there's nothing like reading conversations are great with people. But you get to meet so many more people in a book. And as I said, it seems to me that the most important thing about reading is sitting down and reading to let your imagination go. And you're right. The way you imagine is different than the way that I imagined. And we're all different. And that's the way it should be.
 
<strong>Natasha Deen ** 53:23
Yeah, absolutely. Absolutely. Thank you, Michael. This was a lot of fun.
 
</strong>Michael Hingson ** 53:28
This was fun. I very much enjoyed it. And we need to do it again in the future. Yes, sir. So no tuna books are out yet. No, not yet. Next. So tunas tuna is new. It's coming out next Tuesday.
 
<strong>Natasha Deen ** 53:45
The signs and wonders of tuna are shot.
 
53:47
Wow. So that'll be fun. Well, we'll have to kind of watch for
 
53:51
it. Okay, sounds good.
 
53:55
If people want to learn more about you, and maybe reach out to you and talk to you about writing or any of those things, how can they do that?
 
54:04
Oh, on my website, www dot <a href="http://Natashadeen.com" rel="nofollow">Natashadeen.com</a>. And Natasha Deen is spelt D E E N. And Natasha is N A T A S H A.
 
54:18
So N A T A S H A D E E <a href="http://N.com" rel="nofollow">N.com</a>. And they can contact they can contact you there and so on. And I assume you have links so that they can go buy books.
 
</strong>Natasha Deen ** 54:32
Yes, yes. Yes. It wouldn't be a website without it.
 
<strong>Michael Hingson ** 54:35
No, not an author's website. It would not be Well, this has been great. I really appreciate you coming on we will have to stay in touch. And we'll have to catch up to see how all the book sales go and how the the awards go once the new series are out. Thank you.
 
</strong>Natasha Deen ** 54:54
Yeah, sounds well make it a date, sir. They'll be perfect.
 
54:58
Absolutely. Well, Natasha, thanks for being here. And I want to thank all of you for listening and being with us today. This has been absolutely enjoyable. I hope you found it. So reach out to Natasha at her website, Natasha <a href="http://deen.com" rel="nofollow">deen.com</a>. And of course, I want to hear from you. So if you would like to reach out, please email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> M I C H A E L H I at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. hingson is h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And of course, we sure would appreciate it if you'd give us a five star rating after listening and, and come back and subscribe and listen to more unstoppable mindsets. We have all sorts of adventures coming up. And we would love you to be part of it. So if you'd like to be a guest, let us know if you know of someone who you think would make a good guest. Let us know that too. So again, thanks for being here. And Natasha, thank you once more for coming on unstoppable mindset.
 
<strong>Natasha Deen ** 56:03
Thank you, Michael. And thank you to all the listeners. I loved it. Thank you for spending time with us.
 
</strong>Michael Hingson ** 56:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Rewriter with Natasha Deen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3647a74a-a95c-4cac-94ce-3a921e3f3857.mp3?source=rss&amp;ext=asset.mp3" length="41197108" type="audio/mpeg" />
<itunes:episode>63</itunes:episode>
</item>
<item><title>Episode 62 – Unstoppable Writer and ASL interpreter with Kelly Brakenhoff</title>
<guid isPermaLink="false">https://pinecast.com/guid/0c53b561-ae39-40cd-b0d6-260fe2675457</guid>
<pubDate>Fri, 30 Sep 2022 22:17:46 -0000</pubDate>

<itunes:duration>01:15:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0c069e2e-e9c1-43e2-8bfb-7d799df9a0be/UM062-Kelly_Brakenhoff-coverart.jpg" />
<description><![CDATA[<p>Kelly Brakenhoff is an author of six books and an ASL interpreter from Nebraska. She has served as an interpreter for deaf and hard of hearing persons now for over 30 years. You can tell how much she likes her chosen professions by listening to her as you get to do in this episode.
 
Kelly is especially excited by a series of books she has started involving Duke the Deaf Dog where she introduces readers to ASL, American Sign Language. She is working to help readers, especially children, better understand the deaf and hard of hearing community.
On top of everything Kelly has done, she has used the crowdfunding program, Kickstarter, to help fund her newest book. It turns out that another famous author also used this program to fund their efforts. You get to hear all about it.
 
I very much hope you enjoy our episode this time and that you will give us a 5<em> rating. Thanks for listening.
 
</em><em>About the Guest:</em><em>
 
Kelly Brakenhoff is an author of six books and an ASL interpreter from Nebraska, US.
She divides her writing energy between two series: cozy mysteries set on a college campus, and picture books featuring Duke the Deaf Dog. 
Parents, kids, and teachers love the children's books because they teach American Sign Language using fun stories. And if you like a smart female sleuth, want to learn more about Deaf culture, or have ever lived in a place where livestock outnumber people, you'll enjoy the Cassandra Sato Mystery series.
 
Social media links:
 
<a href="http://kellybrakenhoff.com" rel="nofollow">kellybrakenhoff.com</a> and follow her social media or blog by using this link: <a href="https://kellybrakenhoff.com/quicklinks/" rel="nofollow">https://kellybrakenhoff.com/quicklinks/</a>
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, and here we are once again with unstoppable mindset, the podcast where inclusion, diversity and the unexpected me. And the unexpected, as always, is the fun part of the podcast. We love to carry on different kinds of conversations with people learn about them. And you know what I'm going to say once again, for any of you listening out there, I'd love to have conversations with you. I'll bet you have stories that we should talk about. So definitely reach out. Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> or Michaelhi@accessibie.com. And I'd love to chat with you. But for now, we have Kelly Brakenhoff, who is here with us. She is an author, and ASL interpreter, and a Kickstarter campaign runner par excellence. But does that elevate you are what Kelly Welcome to unstoppable mindset. How are you?
 
<strong>Kelly Brakenhoff ** 02:18
Hi, I'm great. Thank you for having me. today. I'm really excited to be talking to you.
 
</strong>Michael Hingson ** 02:24
Well, I'm really excited to have a chance to chat with you and learn all about you and and learn why you're unstoppable. When I started this podcast, because we think that everyone has a story to tell, we all have had challenges in our lives and, and we've overcome them. And it doesn't need to be a huge challenge. But still a challenge is a challenge. And when we overcome it, that's great. And when we recognize that we did something that we didn't think we can do, then I think we fall into this concept of being able to move toward a mindset of unstop ability. And so we started unstoppable mindset, and we have a lot of fun with it. Well, why don't we start with your story a little bit? Why don't you tell us about you kind of growing up or anything about that that you think we ought to know?
 
<strong>Kelly Brakenhoff ** 03:12
Well, sure. Um, yeah, I'm a fan of your, your mindset, your your podcast, I think this is just the coolest thing. So like I said, just super excited to be here today. Um, I've been an ASL interpreter for more than 30 years, and an author for just over three years. So although I'm a veteran interpreter, I'm still a baby author and publisher. I learned new things every day. So I guess you can teach an old dog new tricks. I guess. I've moved around. One thing that's interesting about me as I've moved around quite a bit. I grew up in Connecticut. I've lived in Nebraska, Boston, Hawaii, Seattle. And then now we've been in Nebraska for quite a while since Austin. Last Boston, Boston. Yes.
 
</strong>Michael Hingson ** 04:01
So can you say it pack your car and have a yard? Of course.
 
<strong>Kelly Brakenhoff ** 04:07
My uncle is from South Boston and so he married my aunt who's from upstate New York and listening to the to talk was so fun. I lived with them for a summer in college. And and I just had such is such a fun time, especially if they like had a little discussion or something you know, and they they get the voices raised and they'd start going in their accent they revert.
 
</strong>Michael Hingson ** 04:35
I lived in Winthrop, Massachusetts for three years and spent some time in the in the Boston area before then and back a little bit but I love the accent but I love Massachusetts. I love New England in general. And my wife and I have a story about Mr. Connecticut. We were going there for something and And I don't even remember what it was. And we were we were traveling the right way but we were traveling a lot further than we thought we needed to to get to Mystic So ever since I've been saying that one of the things about mystic is it moves around and doesn't stay in one place. So I'm sticking
 
<strong>Kelly Brakenhoff ** 05:17
to memory of mystic is going there on probably a sixth grade field trip. And you know afterwards, the field trip they take you through the gift shop and I bought a little pewter whale. Yeah, sure. I still have it somewhere in the bookcase somewhere in my house.
 
</strong>Michael Hingson ** 05:39
We stopped at a restaurant there. The second time we went to mystic and I'm still convinced it wasn't in the same place. It was the first time we went to a restaurant and sat right along the river and watch the drawbridge coming up, which was
 
<strong>Kelly Brakenhoff ** 05:55
that is really fun. Yeah,
 
</strong>Michael Hingson ** 05:57
definitely. Yeah. We love New England. And I hope that we get a chance to go back there. I have all sorts of stories about Boston. We went I went a lot over to Daniel hall into Quincy Market and ADA Durgan. Park. Have you ever eaten there?
 
<strong>Kelly Brakenhoff ** 06:13
I have it in there. Yes, I love Faneuil Hall.
 
</strong>Michael Hingson ** 06:16
I don't know whether Durgin Park is still open. I've heard it. I've heard that it is. But I'll have to tell you. Well, I'll tell you the story about Durgan Park. It's a Durgin Park, for those who don't know, is a restaurant that if it's still there, serves food family style, and they have tables along the side. That will seat for people. But you have to have four people, if you want to sit at one of those tables. If you have three, you sit at the long tables in the middle. If you have too long tables in the middle. They're very snotty about it. In fact, waitresses and waiters are hired to be snots. It's all an act, but they're supposed to be absolutely obnoxious. They're just what some people would say the typical clothes New England style of of being, if you will, but anyway, we go into the restaurant one night, and it was me and two other people and my guide dog Holland, who is a golden retriever with the most luscious eyes in the world. And the hostess said, you know, I'm just going to let you guys sit at one of the tables for four. So she seats us and the waitress comes over. And she says what are you people doing here? You can't sit at this table. And I said, well, the host has put it put us here. No, she didn't you just snuck in here. You can't sit at this table. And she yelled at us. And we said no. We got to sit be seated here because we have a guide dog under the table. No, you don't I don't believe that. You're not going to fool me with that. You can't sit here and she just went on. Then she goes away. And she comes back and she said you can't sit here I said, look under the table. Finally she looks. There's these eyes just staring back at her. And she just melts. And the next thing we know she goes away. One of the things about Durgin Park is that they serve a when they serve prime rib. It's a huge piece of prime rib that takes the whole plate. She comes back with this plate. She said somebody didn't eat much of their prime rib. Can I give it to the dog? And oh, it was great. But it's just fun memories of all over Boston. So I'm glad you had a chance to be there. Well, enough about me in that. So you've lived all over?
 
<strong>Kelly Brakenhoff ** 08:29
We have we've moved a lot and you haven't moved a lot recently. But when when I was younger, I moved quite a bit.
 
</strong>Michael Hingson ** 08:35
Yes. What caused you to be moving around. Um, we
 
<strong>Kelly Brakenhoff ** 08:39
grew up in Connecticut. And then in high school, my parents decided my mom's from Nebraska so and my dad's from upstate New York. So when I was in high school, we moved our family moved to Nebraska. And then when my husband and I first got married, he worked for a construction company who moved us to Hawaii for five years that works. That worked. That was a great honeymoon, We'd only been married six weeks. And so that was that was a five year honeymoon. That was awesome. Our first couple of kids were born there. And we decided that we after a year or so they really didn't get to see their grandparents very often. So he decided to move back to the mainland and we made a stop first in Seattle and then we came back to Nebraska. So we've been in here for quite a while but I really enjoyed getting to experience all the different cultures and all the different places and I also have a very soft spot in my heart for New England to
 
</strong>Michael Hingson ** 09:35
Well, it's great to live in various parts of the US shows what a wonderful and just incredible country we are with all sorts of different cultures that can really blend and meld together to form what we get to experience if we only keep the culture going as as really we are the melting pot and that just makes it so Great when we get to see that,
 
<strong>Kelly Brakenhoff ** 10:01
I totally agree i Yeah.
 
</strong>Michael Hingson ** 10:04
So how old are your kids now?
 
<strong>Kelly Brakenhoff ** 10:07
They are grown up. We have four kids, three boys and one girl. And so the oldest is 21 going to be 29. And our youngest just graduated from college last year. So he's 22 in Nebraska, and Nebraska. Huskers everybody's a Husker.
 
</strong>Michael Hingson ** 10:28
Go Huskers Go Big Red. Yep.
 
<strong>Kelly Brakenhoff ** 10:31
So um, but we have four grandkids too. So that's a lot of fun. And we're really lucky. They all live in town, so I get to see them quite a bit.
 
</strong>Michael Hingson ** 10:38
That works. So you see you fix it up. So you now have this this Braden half ghetto, if you will,
 
<strong>Kelly Brakenhoff ** 10:45
yes, my Twitter handle is actually in Brockville. Because one of my friends quite a while ago used to tease me that I was trying to create my own village. So we call it in Brock anvil.
 
</strong>Michael Hingson ** 10:59
There you go, that works. Nothing wrong with that. Well, so I know you're an author. And I know that you are an ASL interpreter, and so on, tell me how you got into being involved with ASL. And a little bit more about all that.
 
<strong>Kelly Brakenhoff ** 11:16
Sure. Um, I in high school, I volunteered at a camp for deaf kids. My parents wanted me to do something in the summer and stay out of trouble. So they kind of sent me to go volunteer. And at this camp. In the end, I didn't know any sign language. So I got a book. And I started trying to figure out a few signs before I first went to this camp. Of course, the first few weeks I was there, I had no idea what anyone was saying, because they were all using sign language. And I didn't know it. But by the end of the summer, I had learned quite a bit and I had made some really good friends. And I just kept learning during the school year, when they went when they were all gone. I kept taking classes and reading more books. And it actually turned out to be my, the language that I took when I was in college, it counted as my foreign language. And I just kept learning and hanging around with Deaf people. And eventually, my mentors in ASL, the deaf people that I was friends with, invited me to try interpreting for them. And I didn't, if I had known, I wasn't very good, but they were very kind. And they they asked me to interpret so I did and it just ended up kind of something I fell into. It wasn't something I intended to do. But it's become my whole life's work, and I really like it.
 
</strong>Michael Hingson ** 12:40
So is that kind of a full time job? Or are your vocation then?
 
<strong>Kelly Brakenhoff ** 12:43
Yeah, I would say it, it's my Well, it's hard to say what's my vocation because I also really love being an author, even though I haven't been published until recently. But I've been a writer my whole life in college, I actually majored in English. And I always wanted to be a writer, it just, I guess the interpreting thing just kind of was a very long detour. But I always wrote even when I was interpreting and so in raising my family and stuff, so once my kids started getting into high school and college, and I started looking around for something to fill some of my empty hours. That was when I really got serious about finishing my first book.
 
</strong>Michael Hingson ** 13:27
Well, from from an ASL standpoint, and interpreting it certainly is something that's, that's a little bit different. What have you learned about deafness and disabilities and so on from being involved in all of that,
 
<strong>Kelly Brakenhoff ** 13:41
oh, my goodness, we don't have enough there's not enough time in the day to talk about it's just changed my whole mindset, like, like, you've talked about that. I think it's just a way of looking at the world. Like a lot of people think that people who are deaf and hard of hearing, it's about your ears being broken, but it's really just a different way to move through life. So instead of a hearing world do like they have a visual world, so everything is visual. So it's like the opposite of what you experience now. So it's, it's just a way of moving through the world, you know that. And so instead of being like broken and something that needs to be fixed, it's just kind of a way of life. I guess. I just have a lot of respect. I've worked a lot in at the University of Nebraska. So I work with a lot of college students. And I've over the years done just Gosh, 20 Something different majors. I sit in on all the classes. I interpret what the teachers seen at the front of the class, and the discussions that the students do. And so I've gotten to learn a lot of things just by osmosis over the years and I have a really deep respect for the students because you know, their classmates sitting in the same room with them, they can listen to the lecture, write notes, you know, go online and do stuff all while this is all going on, whereas the deaf student has to sit there and watch me. If they want to take their own notes, they kind of have to look down and take their own notes, but then still keep an eye on me. And then if there's a PowerPoint, they're trying to watch that. And if there's a video, they're hoping that it has good captions, and so like, there's so many things going on, that it's amazing that they can get as much as they do out of the classes. And then of course, they have to study so much more afterwards, because a lot of times, they have to go back over the notes or back over the reading to see what they missed, because they were just, you know, a lot of their attention during the class is on me. So it's just given me a really healthy respect for how intelligent and how hard workers the students are. And I've just kind of seen that in all walks of life. I've interpreted for a lot of different situations, and different businesses and all kinds of things. And I just, I'm always in awe of how, how hard workers, the deaf students and just deaf adults in their job, or
 
</strong>Michael Hingson ** 16:13
how did the students then really get the job of notetaking done? Do they oftentimes have people who take notes for them? Or are they successful enough at taking notes themselves,
 
<strong>Kelly Brakenhoff ** 16:26
it really depends on the student and their preference. You know how some people don't mind having someone else take the notes, because then they can pay more attention to the interpreter and the PowerPoint and the teacher. But then other people maybe don't, you know, when you take notes, we could listen to the same speaker and your notes would be different than mine. And so some students don't really trust that another student is going to write down the same things that they would have written down if they were taking their own notes. So it really is a personal preference. But luckily, now, with the technology, I have a couple of students who, so they're deaf, and they use ASL and they use interpreters, but they also use cart, which is the captioning service. And so they'll have a laptop, or they also use like an otter, which is an app that the teacher wears a microphone and then it, it makes a transcript of everything that the teacher has said, and then they can save it. So I have a few students who even though they're, you know, pretty much dependent on the sign language for comprehension, they still use the transcript, because then they can go back later and like highlight the parts that they thought were important. And then it's kind of I think more in their control. Or if sometimes, like an English word has, you know, five different signs for it. And so if I do a sign, and they want to know what the exact English word was, they can look at the transcript and see oh, okay, that's the word that, you know, I need to remember or that's the word that I want to know. So I think it's great that they have all these tools. Because, gosh, back in the day, when I first started, none of that existed. And a lot of times, they would just have someone else take notes for them. And if that person wasn't a good note taker, they were kind of out of luck.
 
</strong>Michael Hingson ** 18:25
We use otter actually to do the transcribing of all of these podcasts. So that one unstoppable mindset is published. There's a written transcription as well. So we use otter to do that. And oftentimes, I will use otter to transcribe a meeting, or make it possible, make it possible for for people to come into the podcast, and listen and watch if you will in real time, which makes a lot of sense. So I found that otter works really well.
 
<strong>Kelly Brakenhoff ** 19:00
Yeah, I've tried several different apps and different services, because I have a thing to like you, I really want to make my website as accessible as possible, and my appearances as accessible as possible. So I get transcripts made of all the podcasts that I do whether the provider does or not. And so I've tried several different services, and I do agree that I think otter is a it produces a good product, and the price is good, too. So
 
</strong>Michael Hingson ** 19:33
I certainly right, you're right, the price is certainly right. But also, it does a good job and it's improving over time. Some people have said they're better systems than otter and I haven't really tried other services. And the people who help with the podcasts have looked at various things and we all end up settling on otter it really works well.
 
<strong>Kelly Brakenhoff ** 19:54
That's good to know. That's good to know, because a couple of years ago I tested several and I haven't read rechecked back into it. And the last six months, it's great. I think the one of the good benefits of the pandemic has been, how everyday people have realized that speech to text. And other, just things that we used to think of as being accessible for people with disabilities are now helpful for like everyone. And people have just come to realize that with all the Zoom meetings, and all of the the work from home solutions, so things that used to be just in the realm of special are now every day and they're all getting better, because we all demand that they get better. So the AI captions and everything are so much better than they were even just a few years ago.
 
</strong>Michael Hingson ** 20:47
Well, and then look at that you bring a very good point to light, which is that oftentimes, there are things that we use, that when other people start to use them first of all makes them much, much more affordable. But also, that will cause them to improve a lot more than otherwise they would have look at Dragon Naturally Speaking that started out as Dragon Dictate and did okay. And now Dragon is a lot better. I don't think that it transcribes as well as otter does in terms of plugging in punctuations, and so on. But I'm not surprised or wouldn't be surprised if that improves over time. But when you look at what otter does, it's pretty incredible.
 
<strong>Kelly Brakenhoff ** 21:31
It is it really is. And the What's incredible to me is the the short amount of time that it's gotten better. So I think that's great. But like you said, I think I guess it's sad to me that it takes it took a pandemic for enough people to use the tools that we've all been using for years to you know, demand a higher quality and a lower price. But I guess you know, if that's one good thing that comes out of all this, and that's great.
 
</strong>Michael Hingson ** 22:02
I think we tend to just get locked in to doing things one way and we, for whatever reason tend to be very slow at looking at other options. And you're right, the pandemic has made a significant difference and look at how many people are using zoom as opposed to pre pandemic, yet, Zoom has been there. The other thing that we've noticed along the way with Zoom is that they have deliberately and absolutely focused on accessibility and inclusion. So when a person who is blind encounters a problem with zoom in something is working right. There is a process to report that and we find that very quickly, it gets resolved, because they have a whole team working on issues to make sure that Zoom continues to be very inclusive.
 
<strong>Kelly Brakenhoff ** 22:55
Yes, I agree. Because I think when we first started with Zoom, the there was no, the only way you could have captions was hiring a person to do the captions. And then once they started making them automatic and everything that that was huge. That was that was huge. That's I'm glad to hear that they have a team doing it. And I agree, their improvements have have been amazing.
 
</strong>Michael Hingson ** 23:23
I don't want to put zoom on the spot, but have you compared otter with, if you compare it to otter with the zoom, automatic closed captioning,
 
<strong>Kelly Brakenhoff ** 23:31
um, I have, I guess if I just stop and think about it, I think they're pretty similar. What's actually kind of funny is when I will do a large meeting on Zoom, where I'm one of the interpreters. So I'm one of the little heads in the Brady Bunch group of people on Zoom. So I'll interpret for some of the deaf people in the meeting. And what I'll do sometimes is I'll turn on the captions because, you know, occasionally I might have a hard time hearing someone talking, or I might miss something or whatever. And so I can look at the captions and see if you know try to correct myself or, you know, check my accuracy. And yeah, so I have seen some pretty bad interpretations on our transcript on on Zoom and on otter, where things just don't come out. Right. It's, it's definitely for people who speak like standard slow American English once you have any kind of an accent or any kind of, if you speak too quickly, then the captions pretty much everywhere are a lot harder to understand. But they like I said, I still think they've gotten a lot better, which
 
</strong>Michael Hingson ** 24:48
I only asked that just out of curiosity because I know that the service is there to do automatic transcription or captioning. And I've never, never asked anyone exactly how well it does, except I've heard that it does a good job, but I've never compared it to like otter or something. And I bought otter for teens. And the reason I did that is so that it is now set up and integrated with Zoom. So it automatically starts when I opened a Zoom meeting. And what I do usually is unless there's a need to I will stop it. But it automatically starts when I come into a meeting that I that I initiate, and that's great, because then I don't even have to think about it. And it's a an effort of volition if I want to stop it.
 
<strong>Kelly Brakenhoff ** 25:42
Oh, yeah, that's great. I didn't realize you can set it up that way. That's awesome.
 
</strong>Michael Hingson ** 25:45
Yeah, the otter for teams. Home, I think, unless the price has changed, it was like $240 a year. And if you're a nonprofit, or whatever, it's half that. So it's not even a lot of money to do it, which is what's great.
 
<strong>Kelly Brakenhoff ** 26:00
That is That's awesome. Well, thank you. So the more users that use things, then the cheaper the price for everyone. And I think that's what we're seeing now with a lot of these tools.
 
</strong>Michael Hingson ** 26:12
It is ironic that we have to go through something like a pandemic to see things become more available, and for people to start to see that maybe some of the tools that say a person who is blind or low vision, or a person who is deaf or hard of hearing uses might very well be relevant for the rest of us. I'm still amazed that in driving with people using cell phones, we don't find more automatic use of the verbal technology voiceover for Apple and talkback on an Android, I'm surprised that we don't see more use of those verbal systems. In the driving experience, there's no reason not to do that, and do more to keep people's eyes on the road. Unfortunately, we're going the other way, we're getting more driving experiences with touchscreens, which means somebody's got to watch the screen, or look down and then quickly look back at the road. Why should that even have to happen today? Because we have such good voice technology. And we can also have good voice input technology to go along with it.
 
<strong>Kelly Brakenhoff ** 27:21
That's an excellent point. That's, that's so true. Yes, there's definitely you know, all the fancy touchscreens. But when I got my latest car, I had to sit in the driveway with the owner's manual for an hour just to figure out how to reprogram the clock. So you definitely don't want to be doing any of that while you're on the road. Well,
 
</strong>Michael Hingson ** 27:42
if you and I, I love Tesla's and I think that the technology is great, it is demonstrating the state of the art technology that's out there. But it's all controlled by a touchscreen, which means a blind passenger, I can't even do what a passenger would do to tune the radio or turn on a podcast or turn on whatever the services are available, much less anything else, because it's all touchscreen. And there's no reason for that today, we should be able to keep people's eyes more on the road. Even if you have the Tesla copilot function, which can take over a good part of the driving experience. It's not an autonomous vehicle software, but it can help with the driving experience. People should be keeping their eyes on the road not watching a touchscreen. And I'm still amazed that we're not seeing more people recognize the value of audio input and output.
 
<strong>Kelly Brakenhoff ** 28:36
I did not realize that I wrote in my first Tesla just a few months ago, and it was really neat, but I didn't I guess I just assumed that they had voice input things. I mean, wow, that's that's really shocking. as fancy as that whole system is that is very surprising. Well, let me let me rephrase that Ilan and say, hey,
 
</strong>Michael Hingson ** 28:59
well, let me rephrase it a little bit. There is availability of voice input for some things, but it's not an automatic process. So you have to invoke it, then you have to do something, I think to make it work every time you want to use it. What I'm saying is, it should be as much a part of the driving experience as anything else. And I'm saying it should be more part of the driving experience than using a touchscreen, it should be automatic. And we don't do that. We're too young to eyesight and we think that eyesight is the only game in town. Just like I'm sure that people who are deaf and hard of hearing would say that most people think that hearing is the only game in town. And in the in reality is neither is true. Exactly. I've said for years that I've said for years that people with disability, well, people who have eyesight, have their own disability and that is their light dependent. They can't do things without light Thomas Edison as the Americans with Disabilities Back would define it developed a reasonable accommodation for light dependent people when he created the light bulb. Let's get real, and I and I don't have the stitches. Lee it's true. You know, it's it's unfortunate that people are so locked into doing things one way that they're missing opportunities to make driving safer. But there you go.
 
<strong>Kelly Brakenhoff ** 30:22
I love that. I love that idea. I love that idea. I think that should be used to make that a thing as a political movement. I love that.
 
</strong>Michael Hingson ** 30:31
Yeah, well, we got to get Elon to go along with it.
 
<strong>Kelly Brakenhoff ** 30:34
Well, you know, he's kind of busy with Twitter right now. So maybe that all wrapped up, then he can he can focus his brain power on this?
 
</strong>Michael Hingson ** 30:43
Well, once he gets it set up, and if he's gonna do Twitter, then we'll start doing tweets. Oh, there you go. There you go. What a world we live in right now. So you said that you've done a lot of writing, you've been very much involved in writing, since college and so on. Why do you like writing so much?
 
<strong>Kelly Brakenhoff ** 31:07
Honestly, I don't know. I think it's just how I think how I process things. It's communication, talking to people talking to people like you. That's just kind of how I think it's just, just what I do is is who I am. That's a pretty simple answer.
 
</strong>Michael Hingson ** 31:26
We'll put Hey, it works. It works. So you said you just pretty recently got involved in starting to actually write books?
 
<strong>Kelly Brakenhoff ** 31:36
Yeah, I think it was 2014. I joined NaNoWriMo for the first time, which for people who haven't heard of that, it stands for National Novel Writing Month, and it's in November, where, gosh, by this day, by last year, I think it was around 750,000 people around the world, try to write 16 167 words a day for 30 days, and you come up with a 50,000 word manuscript by the end of the month. And that was signing up for that challenge was because I'm kind of competitive. So if I sign up for a challenge like that, I'm gonna do it. So that was like the thing that broke the barrier for me of just having ideas and just wanting to write and whatever and actually finishing a manuscript for the first time. That's what kind of gave me that push to actually do it.
 
</strong>Michael Hingson ** 32:33
So what did you publish your own books? Are they published through a publisher or what?
 
<strong>Kelly Brakenhoff ** 32:38
Yes, they are. They're self published, I tried for about a year to publish my firt, or to find an agent and all of that for my first one. And then at the same time, I was also checking into self publishing. And I don't know I think just a lot of factors kind of all converged. And I just decided at the end that self publishing was was the way to go. I'm kind of a control freak. And I like to, I like to have the my input into how to make you know, I hire my whole team. So I have an editor and a cover designer and and proofreaders and all of that stuff. And I get to decide what the finished product ends up to be. And it turns out that, yeah, I'm kind of bossy I guess.
 
</strong>Michael Hingson ** 33:23
You have a publicist who helps with the PR, and all that. I do.
 
<strong>Kelly Brakenhoff ** 33:27
I do. It's a it's called creative edge is the one that I use. And, and they've really, I've really enjoyed being part of that group.
 
</strong>Michael Hingson ** 33:37
I met Mickey a couple of months ago, actually, for the first time, he was introduced to me by someone else that we interviewed on the unstoppable mindset podcast. And she said, you know, he works with a lot of authors who might very well have interesting stories for you. And so that's how we met him. And we've actually started working with him as well. We're just getting started. But having written thunder dog, which was, and we're blessed by the fact that it was a number one New York Times bestseller, and then was published by Thomas Nelson part of HarperCollins. Now, but then we self published our second book, which was called running with Roselle, which was kind of more for youth, but more adults by it than then kids do. And it's the story of me growing up and Rozelle growing up. And then how we met after she became a guide dog in training, and she became my guide dog, and you know, kind of went from there, but I love writing, but I haven't done that much of it. We are starting to work on a third book, and that'll be a lot of fun. And we just got a book contract for that as well. So that's pretty exciting.
 
<strong>Kelly Brakenhoff ** 34:46
That's great. Congratulations. I didn't know that. That's awesome.
 
</strong>Michael Hingson ** 34:51
But But I'm curious. You've written I guess basically what two different kinds of books children's books and mysteries. How do you do mystery How do you come up with a plot? And how do you? Do you make it all come together? Because I think mystery writing has to be if you do it well, it has to be a real challenge to come up with a not only a plot, but create all of the scenes, do all the things that you need to do. And essentially, keep the solution hidden until the end of the book unless there's some value in presenting that earlier. And it's really how you get there.
 
<strong>Kelly Brakenhoff ** 35:30
Yeah, that's a funny question. Because I definitely write in extremes. I mean, I write 70,000, word mysteries, and then I write 500, word picture books for the children's books. So very different, very different approaches. But yeah, the mysteries and thrillers are kind of the things that I have always read my whole life. So I thought when I wanted to do that first NaNoWriMo challenge, I decided to kind of mash up all of my experiences. Like I said, I've lived in Hawaii and Nebraska, the East Coast, Seattle. So I kind of took all of those different elements working at a college and I put them all together into this murder mystery. And I got about two thirds of the way through and realized exactly what you said that writing a mystery is hard. It's actually one of I think, the most difficult genres to do because exactly for the reason you said, you want to make that mystery puzzle complicated enough that it can't be solved too early. Mystery readers are very smart people. And so it's very challenging coming up with enough suspects and clues to keep people guessing until the end. I guess I just love a challenge. I think it's it's fun, but it's also just what I love to read and write. So a read so it was kind of the most natural thing to write.
 
</strong>Michael Hingson ** 36:59
I think you just hit on it. Essentially. mysteries are puzzles and puzzles are as good as it gets. Who are your favorite mystery writers?
 
<strong>Kelly Brakenhoff ** 37:10
Oh, I have so many.
 
</strong>Michael Hingson ** 37:12
Yeah, me too. Yeah.
 
<strong>Kelly Brakenhoff ** 37:15
I think like my, you know, the ones I kind of grew up with was like Sue Grafton. So that letter A is for those Jana Ivanovic. There's Stephanie Plum Siri
 
</strong>Michael Hingson ** 37:27
plum. Hey, come on. We all love diesel, but that's another story.
 
<strong>Kelly Brakenhoff ** 37:30
Oh, yeah, diesel's awesome, too. Well, I'm sure being you live. You said you live in New Jersey, right? Oh, yes. Yeah. So you're very familiar with tenants. Definitely. Trenton definitely fun. And then I also just love like John Grisham and James Patterson and Michael Connelly. I mean, gosh, I just, that's all. I haven't really met very many mysteries that I didn't like.
 
</strong>Michael Hingson ** 37:54
Yeah. My my favorite still is Rex Stout with the neuro wolf series. Oh, yeah. Yeah, they I've never solved any of his books before the end. And I worked at it. I love Mary Higgins Clark. But I was able to basically figure out all of the, the mean people in that before the end of the book, still, they were fun to read
 
<strong>Kelly Brakenhoff ** 38:20
is fun, right? I mean, as long as it's a good story, even if guests are having an idea of did it by the end, as long as the character still keep you in it. And a lot of times this setting is kind of a character to then I don't mind, you know, reading to the end to confirm that I was right. I think what's funny since I became a writer, and I don't know, you can tell me if this is true for yourself. But since I became a writer, an author, I kind of ruined for reading, like I read a lot. But I read now to learn and to see what when I read a really good book, I love to pick it apart and and see why it's good. And not just the structure of it. But like if I if that paragraph was beautiful, I'll go back and read that paragraph several times and try to figure out what is so great about that paragraph, or when someone throws a twist or a turn in or I thought I knew who it was. And then at the end, I find out it was someone else. I just love that. That thrill of like, oh, you fooled me, you know, and I really like to think about all of that. But that means that a lot of times I'm not really enjoying the book. I'm like studying the book. And so I have found that if if I really get so sucked into a book that I am not doing that, that means that it's a really, really good book because if it took me out of my analysis into just enjoying it, then that's a me that's the mark of a very good book.
 
</strong>Michael Hingson ** 39:53
Sue Graf passed away from cancer did her last book ever get published? Because I don't think she finished it, did she?
 
<strong>Kelly Brakenhoff ** 39:59
It did not odds are one of those.
 
</strong>Michael Hingson ** 40:01
Zero Yeah,
 
<strong>Kelly Brakenhoff ** 40:03
yeah. The sad things. Is it never it's, it's not finished. I don't even know how far she got in it. But it wasn't finished enough to be published. Yeah,
 
</strong>Michael Hingson ** 40:12
yeah, I guess that's kind of what happened. But her mysteries were definitely some of the best. And we read them all. And some twice, which is always fun if I if I want to read a book a second time. And I don't have that many hours in the day that that's easy to do. But if I want to read a book a second time, then I know that there is something about it that I must have enjoyed. And we read here, a lot of books on audio, audible and other sources. The reason we do is that instead of watching TV, we pipe books through the house, my wife has learned to listen to audio. So we listen to books together. What I've been occasionally finding are editor mistakes where they said something and then later on referring back something, they say something different. Somebody messed up in editing it, and I don't see it often. But I do occasionally see it and I always find them. Which is a fun.
 
<strong>Kelly Brakenhoff ** 41:15
It is it's i It's funny, because, you know, even though my books are self published, I work really hard not to have those kinds of errors. Yeah, they go through an editor, at least one editor, numerous BETA readers, numerous proofreaders. And then, you know, six months after I published it all open it up, and I see a typo. And it's like, at first I used to get so frustrated at that. And then now I saw something one time on Facebook, it was like, cheers to you, you typo you made it through three rounds of editing, 10 proofreaders and you still made it you you go, you know,
 
</strong>Michael Hingson ** 41:58
I when I was in college, we used in freshman and sophomore physics, a series of books called the Berkeley physics series, because it came out of there. And I had a dorm mate, who looked in detail at every single book, looking for a mistake, because he said a lot of books, there are editing mistakes. And he said he finally found one in one of the Berkeley physics books, but he said it was so fun looking just to see any error. And he couldn't find them in the Berkeley physics series. It was just incredible that he spent that time. On the other hand, he was an excellent student. So I guess he learned from it as he was reading.
 
<strong>Kelly Brakenhoff ** 42:43
Have a niece who's a doctor and they actually some textbook company paid her. I don't know if she just got free books. Or if she actually got paid her last year of med school, they they paid her to go through the as she was going through the textbook to note down any errors that she found.
 
</strong>Michael Hingson ** 43:03
See, it's always good to to read as much as possible and proofread as much as possible. And you're right. There's nothing like a good editor to help.
 
<strong>Kelly Brakenhoff ** 43:12
Right, exactly, exactly.
 
</strong>Michael Hingson ** 43:14
So how hard was it to write your first mystery? Oh, must have a lot
 
<strong>Kelly Brakenhoff ** 43:22
of courage. And it was a lot of it was a lot of I think I must have gone through 10 or 15 jobs. It took me five years to finish it, it was ugly, there was a lot of tears. But you know, you just learned so much I kind of consider it like getting a master's degree. I just did it at home with my, my own process. But you know, I just had to learn a lot. You have to be humble, you have to be willing to accept criticism and advice from other people. But I feel like it taught me a lot. And of course, then the second book teaches you even more and the third and you know, each one you do, I think you just learn more, either about yourself or about writing. I'd love to read books about writing craft and how to do better. You know, I want every single book that I write to be better than the last. I think most authors are that way.
 
</strong>Michael Hingson ** 44:15
They get easier the more you write. That's a
 
<strong>Kelly Brakenhoff ** 44:18
funny question, because I'm right in the middle of writing my fourth mystery right now. And I've been stalled for quite a while. And what it's taught me is just about myself and my process and what I thought my process was versus what I'm finding. I thought I could speed it up, but it's actually making me slow down. So that means that I was not speeding it up correctly. If that makes sense.
 
</strong>Michael Hingson ** 44:46
Yeah. Well, and I don't know whether it becomes easier or not. I have been very blessed when we did thunder dog. I had someone to collaborate and help with it Susie Florrie And that happened because she actually found Me, because she was writing a book called Dawn tales, which was 17 stories about dogs who had stories. And she wanted to include Roselle in that. And she did. But as we discussed my story, she said, You should really write a book. And so we got started down that road. And I met her agent who became my agent, Chip McGregor on thunder dog. And we, we had a good time and collaborated well. And I think that there was a lot of value in that for me, because I know that I don't have the writing experience as such. But I know what's good when I read it. And I also know that I can add value. So we really had a very collaborative process of writing thunder dog, a lot of it is hers, and a lot of it is mine directly. And we blended the two which was great. Now with the third book that we're getting, which is getting ready to do, which is going to talk about fear and controlling fear and people learning that they can overcome fear and not let it blind them, if you will, to being able to make decisions. The working title is a guide dogs Guide to Being brave, and I'm doing that with a friend of Susie's Carrie, Carrie Wyatt can't. Because Suzy is in a Ph. D. program. Yeah, we love the title. We'll see what the publisher does. We've got a contract for it. We'll see what the publisher does with it over time. But so far everybody likes it. That was a carry creation, because I was going to call it blinded by fear, which was more accurate in some senses. But I think a guide dogs Guide to Being brave is a lot better title.
 
<strong>Kelly Brakenhoff ** 46:35
Yeah, it reminds me of that one. Is it the Art of Racing in the Rain? Yeah, yeah, it kind of reminds me of something like that, where it's it's a little off of what the theme of the book is, but it's still engaging, and it makes you want to know more about it.
 
</strong>Michael Hingson ** 46:54
It was a good book. And so
 
<strong>Kelly Brakenhoff ** 46:57
you said something that really resonated with me, you said, I know, it's good when I read it. And I think that's a big obstacle for beginning writers. And is that usually, if you're a writer, you're a reader first. And so I've read tons and tons of great books, and I know what great literature is, and I know what a great story is. And then when I write my first one, it's not very good. So you kind of have that, that huge gap between what you know is good and what you've produced. And so it's, it's, it's hard, you have to overcome that, that feeling of, of my stuff is really bad, you know, and then you have to work really hard to make it as good as, as you want it to be, you know, as good as it is to be able to actually share with the world, you know, to get up to that level of what your your bar is the bar that you've set. And so I think that's something that stands it's a barrier to a lot of people. And that's where I think a good editor comes. Yeah.
 
</strong>Michael Hingson ** 48:05
Yeah. Well look at John Grisham. You mentioned earlier the first book he wrote If I recall was a time to kill but it was the third one published the first one that he wrote, and it was published was the firm and then I'm trying to remember what the second one was. Was it the Pelican Brief the Pelican Brief right? And then A Time to Kill, which was the Jake Brigantes initiator, if you will. But if you look at all of them, you can see how the the books evolved over time in his writing style. So it's it is a natural progression. And I mentioned Rex Stout, a Nero Wolf, if you go back and read fair to Lance, which was his first book, and you compare it with especially much later writings, you can see changes, but you can see where everything is starting from and you get engaged in in fact, fair Lance was not the first mirror wolf book I read. by a longshot. It wasn't the first, but having gone back and read it. Even though everyone in the book all the characters developed a fair amount and since then, and his writing style improved. It was engaging. Mm hmm. Well, tell me about your mystery series,
 
<strong>Kelly Brakenhoff ** 49:26
sir. Um, it's about a college administrator named Cassandra Sato and she lives in Hawaii. She gives up her her life in Hawaii to move to Nebraska because she wants to accept her dream job at a tiny college called Morton college in the middle of nowhere in Nebraska. And she and her eventual goal is to become a college administrators or college president. So she thinks this is you know, the Path is gonna get her there. But of course, moving from Hawaii to Nebraska is a very, very large cultural, cultural shift. And so she encounters all kinds of problems, discrimination, barriers, everything. And a few months into her job, a student turns up dead on campus and see has to be part of the group of people who figures out what happened to the student and then find justice.
 
</strong>Michael Hingson ** 50:28
Yeah, come on. Cassandra really did. And she's been hiding a whole series. Yeah, that's
 
<strong>Kelly Brakenhoff ** 50:33
the end of the series. It was Cassandra.
 
</strong>Michael Hingson ** 50:35
That will come later on about the hundreds book, right. That's awesome. When Karen and my wife and I are talking about who did it in various books, we, we usually do things like that. We've been reading a lot of the JE NACHA as well, we read a chance to but the JD Robb books, the in depth series, have you read those. And so I read very many of those now, we we oftentimes will spin a story how Eve Dallas really did it. Or Roark did it and had just a lot of fun with it. But again, a great series of books is there's a lot of sex in those books, but they're still taking Ross. Yeah, they're great mysteries.
 
<strong>Kelly Brakenhoff ** 51:20
Yeah, a lot of times people like the ones that I write well, obviously, I have four kids and grandkids. And my kids would cringe if I if they had to read a sex scene that I wrote. So, you know, my kids were like, high school and college age when I started writing. So I decided all the sex in my books, there's gonna be behind closed doors, and yeah, nobody, nobody wants to have their mom. Yeah, no.
 
</strong>Michael Hingson ** 51:46
I've, I've talked to several authors who say that who, one who said I would never any more, I would never let my daughter or my wife, wife read the books, or I changed the sex so that they could read them. But the value of having them read them as they're great critics, and so it's worthwhile. But yeah, it is fun to to see how people react. But, you know, a mystery. Doesn't need to have all the violence thrown at you right out in the open, which is why puzzles are so great. At James Patterson tends to be a little bit more violent, but not nearly as violent as he could be. So we we've always enjoyed Of course, the Alex Cross series.
 
<strong>Kelly Brakenhoff ** 52:33
Yeah, it's there's such a huge variety in Yeah, the violence level and all that stuff. I myself, I have a pretty vivid imagination. I don't really need people to spell some of that stuff out for me. My mysteries are technically like cozy mysteries, which kind of means that there's no like blood on the page. There's no swearing, there's no sex. So like, even you know, high school kids can read them and, and that kind of thing. So I guess that's just, I just write what I like. So that's only because I like to read. So that's what I like to write.
 
</strong>Michael Hingson ** 53:12
Come on. That's only because Cassandra is trying to hide everything, but we know the truth.
 
<strong>Kelly Brakenhoff ** 53:18
That's right. She's really Voldemort.
 
</strong>Michael Hingson ** 53:21
Yeah, she's really Voldemort. Speaking of another good series of books
 
<strong>Kelly Brakenhoff ** 53:28
that's that's a whole different ballgame.
 
</strong>Michael Hingson ** 53:30
But but you know, looking at the Harry Potter books, again is another one where going from Book One through Book Seven, just how it evolved. And they're so fun.
 
<strong>Kelly Brakenhoff ** 53:42
They are they're definitely one of my I, I like all genres. So yeah, I loved Harry Potter Lord of the Rings, Narnia. I mean, you name it, it's I thought during the pandemic that I would just read all day every day but it turns out I actually have to do other stuff too.
 
</strong>Michael Hingson ** 53:59
So I hate it when that happens.
 
<strong>Kelly Brakenhoff ** 54:02
There is no laundry fairy I hate to be the person to tell you this but there is no laundry fairy,
 
</strong>Michael Hingson ** 54:07
I haven't found one either. And I get to do the clothes washing at our house which is fine. So for me, I love the brainless activities on Sunday. So there are three tasks that well for that I do on Sundays. It starts with doing the laundry or starting the laundry. Another is we I take the cat box out we use a litter called litter one it's not sand, it's all pine kernels. And you buy them and they come in a disposable box. So we just use in different new box every week. And it's about the same as using regular sand that you buy in the in the store. But at the end of the week, you just throw the whole box out and put a new one up and the cat is very demanding when it comes time to change the box. So that happens on Sunday. I take the trash out on Sunday. And then we have a little If we do get housecleaning help during the week, Karen's in wheelchairs, he has been in a chair her whole life. So it's kind of hard for us to do some of those things. So we do have a housekeeper that comes on Thursdays, in fact, and today's Thursday. So Jeanette is here, but we have a robot vacuum and I do the vacuuming again on Sunday with the robot in our bedroom, because that's also where Alamo my guide dog sleeps. So we get all those. So those are my four tasks on Sunday. And they're they're all pretty brainless in a sense. So I can read while they're going on, which is fun. And Karen is a quilter. So she's usually in sewing. And and she's reading the same thing I read. So it's a question right now, who finishes which JD Robb book first?
 
<strong>Kelly Brakenhoff ** 55:44
Yeah, that is definitely the the good thing about audiobooks is being able to multitask on some of those things that you don't have to pay so much attention to.
 
</strong>Michael Hingson ** 55:54
Tell me about your dupe the deaf dog ASL series.
 
<strong>Kelly Brakenhoff ** 55:58
Well, that is the second series that I started after I finished the mystery novels, I kind of had a moment where I realized that I, you know, I started my own publishing company. And I just had a thought, I mean, it's kind of cliche, it was actually a dream that just came to me of like, what I could do with this publishing company, if I just kind of unleashed it. And so I came up with the idea of, of this orange, English spaniel dog who is deaf and all of the people in his or all of his family can hear. And so it's just about different experiences that he has as the only person in a family of hearing people, and trying to get deaf and hard of hearing children to see themselves and their everyday life experiences on our pages of our books. But I also want kids who can hear to understand what it's like to hear differently. We just finished the third book, and I'm actually actually we just finished the fourth book, the third book just came out. But the fourth book is in production right now. And I had no idea when it started, what it was going to end up being but it's actually turned out to be more successful. And I would say even more fun than my mysteries, the mysteries are kind of like my thing that I enjoy. As far as, like you said, creating the puzzle and, and the challenge of it, but the Duke, the deaf dog ASL series, is kind of what I feel like I'm taking my 30 Whatever years of interpreting and hanging around with really cool Deaf people, and then like sharing that with the world.
 
</strong>Michael Hingson ** 57:49
So it's not a mystery series.
 
<strong>Kelly Brakenhoff ** 57:53
No, it is not. They are picture books. So they're only like less than 500 words. And each one is a different situation that do gets into so there's like a different message. And each one more than 90% of children who are born deaf or hard of hearing have parents that can hear I did a lot of research to before I started the books, and there's very few books for young children that have deaf and hard of hearing characters. Once you get into like high school age, or even beyond, there's more books that have deaf and hard of hearing characters. But at the kindergarten, first grade age, there's very few books. And you know, my kids had lots and lots of choices of books to read. So I feel like deaf kids did have lots and lots of choices, books that have characters like them in there. So each book has a different message like the first one was called nevermind. And the message is that everyone deserves to be included in conversations. I mean, how many times do we tell people nevermind when they ask us to repeat ourselves? Or maybe we have, like a older parent or spouse who doesn't hear well, or even like someone who's just a little bit slower to act, or to understand a lot of times we just get impatient and say forget it. I'll explain later. And this book like after I published that first book, I've had so many deaf people come up to me and tell me stories of times when they've been told nevermind. And they thanked me for sharing their stories because they want hearing people to understand how hurtful those words are and what it feels to be left out. So I have a pretty long list of situations I've seen throughout the years that I plan to incorporate into the books and I I'm only stopped by my amount of time and and money to hire illustrators at this point.
 
</strong>Michael Hingson ** 59:55
Back to mysteries. Of course there's the cat who series Lily and Jackson Brown and also Rita Mae Brown and sneaky pie Brown. But in thinking of the cat who books, why not have a Duke, the Duke, the deaf dog series, solving mysteries, and also deal with all the frustrations that Duke has of trying to get his humans to listen? And how he has to figure things out, not being in a hearing world himself.
 
<strong>Kelly Brakenhoff ** 1:00:27
Yeah, that's a good thought. I'm actually like I said, I have so many ideas that it's really limited by my time and money, but um, the picture books are more like so Duke's a dog. Right? It's more like he's like a pitbull, like, they stand on their hind legs. And they kind of like even his dad wears like a tie. So they kind of are like human, but they're dogs. But it's a nice way to be able to show diversity and like breeds of dogs and colors of dogs and abilities and body types and stuff without actually having like different children in there. So it's kind of like, like, I don't know, if you remember the Mercer Mayer series, little critter. That's kind of what I thought of, as I
 
</strong>Michael Hingson ** 1:01:13
was able to read them. Yeah,
 
<strong>Kelly Brakenhoff ** 1:01:15
that was like my, my model, I guess of who I thought of it's like, so Duke is more just like a character, a fictional character. But I do have a couple of other ideas for series for like middle grade age kids. And those would be mysteries, and those would use some characters. I have a couple of young characters in the Cassandra Sacco series. I did a Halloween short story last year called scavenger hunt. And that two of the main characters in there were 10 year old kids. And so I think I want to do a separate series with them and have those be mysteries because I agree, I think I can incorporate a lot of the things that I know about the Deaf community and Deaf culture and ASL into a mystery, and they get kind of fun that way. And
 
</strong>Michael Hingson ** 1:02:05
it's great that you're using this opportunity to teach people more about deaf and hard of hearing. And not only as a culture, but as just as much an included an inclusive part of society as everyone else. I am concerned when you're talking about do looking like a character and looking a little bit like people. I just don't want to see a new book coming out about do the deaf dog ASL series goes to Animal Farm just saying. But Duly noted. So So you you did one of your books. As a Kickstarter campaign?
 
<strong>Kelly Brakenhoff ** 1:02:43
We did. Um, the the most recent one that just published in January, I did my first Kickstarter campaign.
 
</strong>Michael Hingson ** 1:02:51
Now why did you do that? What brought Kickstarter into it.
 
<strong>Kelly Brakenhoff ** 1:02:54
I went to this conference last fall in Las Vegas, and I met some authors who publish their books first on Kickstarter, before they release them more widely and other stores. And listening to them made me realize that Kickstarter might be a good way for me to reach new readers. The nice thing about Kickstarter, which I think you said that you've supported a couple of campaigns, honestly, before I had gone to this conference, I did not think starter was something I needed to do, I hadn't really gone on there, I hadn't pledged sponsored anybody else's project. So I just kind of went into it blindly. But I realized that the cool thing about Kickstarter is you get to develop a direct relationship with people who want to buy your product. So in my case, it's a book, but I've gone on there. And since then, I've supported all kinds of different projects. I've done a board game, and a coloring book and a purse. And I mean, there's so many neat, creative ideas that people come up with and put them on Kickstarter, just to see. So then the the customers can come on and pledge money towards that product and say, Yes, I think that's a great idea. The world needs that. And I'm willing to plunk down my money to pre order that thing that you want to make. And so if enough of those people say that they'll pre order the product, then the project is successful, and it funds and then the person who listed the project goes ahead and makes it. So that's been really exciting. But you have this direct relationship where the creator is sending you messages and keeping you updated on the progress like, okay, you know, we're finished in publishing, you know, in the case of publishing, you say, Okay, we finished the illustration and we're waiting for them to be printed and then I actually personally boxed everything up and mailed them to the people with personal note and some extra stickers and everything. So I think I'd really enjoy that contact with people and that communication because it goes both ways, then people can actually respond to me. If I just sell stuff on Amazon or in the local bookstore, I don't really know who buys my, my books. And so the Kickstarter has been a really cool way to just kind of, I guess, learn more about what people want and what people like about them. And it's kind of a neat way to have this direct relationship. It made me I funded my first project successfully, we raised $2,500, which was enough money to buy some hardcover books. In the past, I haven't been able to afford doing those books, as a small publishers. So it's great to be able to order those books and get those into people's hands they came with, they're very well done on nice thick paper with really vivid color illustrations. And then there's photos on each page of different ASL signs. And the photos are really clear. So it was definitely worth I guess, the experience. So I'm actually going to be doing another one in July for the, for the next Duke book. But as a person, like you said, you you have a contract to do your next book. And so you get a lot of times authors will get paid in advance, this is kind of almost the same thing where I'm making this idea. And then I'm, like pre paying some of the costs that it cost to produce the book, like, you know, the illustrating, or the printing, or all the different things that are associated with making the book, it's like a way for me to almost get like an advance except this directly coming from the customers instead of from the publishing company.
 
</strong>Michael Hingson ** 1:06:48
But I wonder if publishers have ever had, as traditional publishers have ever used it as a way to explore what people think of of a book that they're going to be putting out? Or another way to look at it is, as you've been an as you went through the Kickstarter program for the first project, did you get input in any way from the people who were contributing? Or who were pre ordering the book that helped you shape any of the parts of the book that you wrote?
 
<strong>Kelly Brakenhoff ** 1:07:19
That's a good question. i The book was pretty much finished when, before I started my project, because I wanted to shorten the length of time between when I closed the project and when I was able to deliver the books. But there are some people who are publishing books on Kickstarter, who don't have them finished. I don't know if you're familiar with an author named Brandon Sanderson? Yes. Well, he did a Kickstarter in March, where he offered four secret books that no one had ever gotten to read before except his wife. So he made it into he calls it a year of Brandon Sanderson. And so every month in 2023, there's going to be a secret book box that comes out. And people pledged money to get a book a month, or like a box a month for a year, with like, either an ebook or a physical book, or a hardcover book. I think there's T shirts and pins and all kinds of swag. But he's such a successful author. And he did this so well, um, his video on the, the platform was so engaging, he's such a great guy. He's such a great author, he has such a following that in less than a month, he raised $41 million, with 185,000 people backing his campaign. Now, to give you a comparison, I had 50 people backing my campaign. So I mean, how cool is that? Like, she brought 185,000 customers to Kickstarter and to publishing and so, you know, he's a person who is like a hybrid author. So he has some traditionally published books and some self published books, but his little $40 million enterprise, they're just, you know, he's basically starting a company just to do those book boxes next year. But the funny thing is, on his Kickstarter, there was no covers like he didn't show anything. He it they were all secret like he authors, like our fans like him so much that they just bought everything sight unseen, because they were like, well, the front and center sins are in it. I'm gonna like it. So I'm gonna pay for it.
 
</strong>Michael Hingson ** 1:09:36
Well, with 185,000 people, that's basically a little over $100, maybe about $130 or so, or $120 or so per person, which is pretty interesting. So there's a lot of investment and a lot of commitment for people to want to do that. So there's a goal for you in the future. Oh, that's right. That's right. That's a good goal. But I love the fact that you have really worked to engage people in that you have such a great mission of educating people about deaf and hard of hearing and that you're trying to really help so many people, and you're very committed to it. And that really is as good as it gets. And definitely appreciate that you're doing that.
 
<strong>Kelly Brakenhoff ** 1:10:27
Thank you, I think it's been really cool to, I love being an interpreter. And I love writing. And it's been great to be able to put the two things that I love the most together, and kind of come up with this, this cause you know, that I just believe in with my whole heart. And I really think the world would be a better place if everybody just learned enough sign language to talk to their family and co workers and classmates in school. And I don't want people to be left out.
 
</strong>Michael Hingson ** 1:10:55
And I think that's as laudable as it gets. And I want to thank you for being with us. We've been doing this for quite a while the time passes, and we're having a lot of fun with it. But I really appreciate you being here and helping us learn more about what it's like to be unstoppable, but learning about new cultures, getting so many new ideas, and I definitely hope that you're going to come back when you get another book published or whatever, and tell us about it. And we'd love to hear about Kickstarter campaigns and so on. So you definitely need to keep us posted.
 
<strong>Kelly Brakenhoff ** 1:11:28
I definitely Well, thank you. I didn't realize we've been talking so long. But yeah, you're just really easy to talk to. So it's been wonderful. Thank you for for having me on.
 
</strong>Michael Hingson ** 1:11:37
Well, thank you. And again, for people listening, please reach out. Why don't you give us all the contact information? Or how can people learn about you as well as learn more about your books and going to get them and so on?
 
<strong>Kelly Brakenhoff ** 1:11:50
Sure. Um, my books are on sale pretty much anywhere, um, the ebooks of the mysteries are exclusively on Amazon, but everything else is you can get it directly from my website, which is Kelly Brakenhoff .com. If you pretty much k e l  l y b ra k e n h o f <a href="http://f.com" rel="nofollow">f.com</a>. And then I'm on a lot of social media, whatever. So hit me up, come to my website. It'll take you everywhere else that you need to go to about me. Well, Kelly,
 
</strong>Michael Hingson ** 1:12:27
thank you for being on unstoppable mindset. This has been absolutely fun and enjoyable. And I hope it is for everyone who listens. And you're right. We've gone on a long time, but it's worth it to, to hear the insights and all the things that you have brought us. So thank you for for doing this. And for all of you listening, please reach out. Love to hear what you think about this. I'm sure Kelly would love to hear as well. So reach out to both of us. I gave you my email address at the beginning but again, it's Michaelhi at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit my podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And Michael Hingson is M I C H A E L H I N G S O N So Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a>, and give us a five star rating. If you go there or wherever you're listening to the podcast, I'd love to get your input. We'd love to hear what you think. And Kelly for you and anyone listening if you know of other people you think we ought to have on who have unstoppable stories to tell. We want to hear from you. So again, Kelly, for you, thanks very much for being here. And we're looking forward to the next time we get to chat.
 
<strong>Kelly Brakenhoff ** 1:13:40
I like parts of that too. Have a great day. Thank you so much.
 
</strong>Michael Hingson ** 1:13:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Writer and ASL interpreter with Kelly Brakenhoff</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0c53b561-ae39-40cd-b0d6-260fe2675457.mp3?source=rss&amp;ext=asset.mp3" length="46925676" type="audio/mpeg" />
<itunes:episode>62</itunes:episode>
</item>
<item><title>Episode 61 – Unstoppable Polymath with Pat Daily</title>
<guid isPermaLink="false">https://pinecast.com/guid/8fc51454-5aa6-45b5-85c1-83431a08072e</guid>
<pubDate>Tue, 27 Sep 2022 11:00:24 -0000</pubDate>

<itunes:duration>01:05:24</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/ced34e8a-7d99-4509-a26e-22ebac0f97c6/UM061-Pat_Daily-coverart.jpg" />
<description><![CDATA[<p>So what is a “polymath”? Come on in and listen to this week’s episode to find out from our guest, Pat Daily. After hearing my conversation with Pat, not only will you know the definition of the word, but you will see why Pat fits the Polymath mold.
 
In his life, Pat has served as a pilot in the military, a pilot for a commercial airline, a successful employee at Honeywell, participated in starting a company and he is now even a successful science fiction author.
 
I very much enjoyed reminiscing with Pat about some of my and his early days around aircraft as we both have similar experiences in a lot of ways.
 
By any standard you can invoke, Pat is not only inspirational, but he also is easy to talk with and he is easy on the ears as well. I hope you like this episode and that you will please reach out and tell me what you think. As always, please feel free to email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>. Also, I hope you will give this episode a 5<em> rating after hearing it. Thanks for listening.
 
</em><em>About the Guest:</em><em>
 
Pat Daily is a polymath, serial entrepreneur, gamer, and the author of SPARK, a near future science fiction novel. Pat began his professional career as an engineer and Air Force test pilot. After leaving the military, Pat worked at NASA’s Johnson Space Center on both the Space Shuttle and International Space Station programs before launching his first company. He has worked globally as a human performance and safety consultant.  
 
When not writing or trying to bring new airplane designs to life, Pat can be found gaming. He is a fan of role-playing games – particularly open worlds with engaging storylines where actions have consequences. Pat and his wife live in Houston.
 
Social media links:
 
Website: <a href="https://thepatdaily.com" rel="nofollow">https://thepatdaily.com</a>
Blog: <a href="https://feraldaughters.wordpress.com" rel="nofollow">https://feraldaughters.wordpress.com</a>
Facebook: <a href="https://www.facebook.com/patdailyauthor" rel="nofollow">https://www.facebook.com/patdailyauthor</a>
Instagram: <a href="https://www.instagram.com/patdailypics/" rel="nofollow">https://www.instagram.com/patdailypics/</a>
Twitter: @patdailyauthor
Goodreads: <a href="https://www.goodreads.com/author/show/21521042.Pat_Daily" rel="nofollow">https://www.goodreads.com/author/show/21521042.Pat_Daily</a>
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, wherever you happen to be, and welcome to another edition of unstoppable mindset. Today, we get to chat with Pat Daily, who describes himself as a polymath. He is also an author, and entrepreneur. And specifically, he's the author of a book called spark. And we're gonna get into that, but I'm gonna start with tell me what is a polymath? Because some people won't quite probably know that.
 
<strong>Pat Daily ** 01:47
That's a good question, Mike. And I appreciate the opportunity to be here and talk about that. The I fell in love with this word when I discovered it just a couple of years ago. And really all it is is somebody that's polymath is someone who's had professional success in different lines. So not all sales, not all leadership, not all engineering. Cool.
 
</strong>Michael Hingson ** 02:15
So where have you had success? Well, I've
 
<strong>Pat Daily ** 02:18
been an Air Force Test Pilot. I've been an engineer at NASA. I've started my own business. I've been a safety consultant. I've been
 
</strong>Michael Hingson ** 02:30
now an author. There you go. Well, tell us a little bit about you maybe growing up just to learn about you and your background and stuff. And we'll go from there.
 
<strong>Pat Daily ** 02:38
Sure, sure. I grew up in Seattle, Washington up in the rainy northwest corner of the country. From there, I graduate from high school, went into the Air Force Academy, graduated from there and started pilot training in the Air Force flew was a pilot in the Air Force for about 13 years and then decided that my, my life lay in commercial aviation. And so I went to went to work for American Airlines. And they agreed with me up until about the one year point, and then they decided that they had too many pilots and furloughed, me. And at that point, I thought, maybe I need to rethink this, this whole pilot as a career thing. So I went off and did some other things.
 
</strong>Michael Hingson ** 03:29
So you when you went to the Air Force Academy, did you miss Pike's fish market?
 
<strong>Pat Daily ** 03:38
Yeah, yeah, I actually worked there a little bit when I was in high school at a restaurant whose name I can't even remember right now. But But yeah, that's a place that's got a lot of interesting energy.
 
</strong>Michael Hingson ** 03:51
It does. I've been there just once. And I know someone who worked there in in one of the places in the market, but it does have a lot of interesting and somewhat unusual energy.
 
<strong>Pat Daily ** 04:04
That's certainly true. So
 
</strong>Michael Hingson ** 04:07
you, you worked for American, why did you go off and do after American?
 
<strong>Pat Daily ** 04:11
Well, after American, I went to work for Honeywell and ended up working for Honeywell, Defense and Space electronic systems. And we did guidance, navigation control stuff for the space station and the space shuttle down at Johnson Space.
 
</strong>Michael Hingson ** 04:30
So what what did you do there? Can
 
<strong>Pat Daily ** 04:31
you talk a bunch about it? Oh, yeah. And then there's, we didn't do anything classified there. I mean, the whole human space thing, at least as far as NASA is concerned, is pretty much an open book. The probably my favorite project that I worked on was a thing that was supposed to be a lifeboat for the space station and it was the x 38 project. And it was kind of a lifting body. So it had some have swept back and swept up wings that that became well we ended up calling a rudder Vader because it was a combination of an elevator and rudder, although it was way more rudder than it was elevator. And, and it was a lot of fun. Got to actually watch it do a few drop tests from NASA aircraft. And then of course, somewhere along the way, it was decided that we were going to use Sputnik capsules and Soyuz capsules to to get us back from orbit so we no longer pursue that project. So it was a sad day when they shut that down but still a lot of fun to work on.
 
</strong>Michael Hingson ** 05:43
I grew up and near Edwards Air Force Base. So my father worked out there as the supervisor, the head of the precision measurements equipment lab, so he was in charge of calibrating all test equipment and things like that. So worked with Joe Walker, of course, who was famous with the x 15. Going back a long way from the x 38. And, and was there actually at the time of the m two lifting body which was kind of probably the precursor of all of that
 
<strong>Pat Daily ** 06:10
down. Were bounced because I spent a bunch of years at Edwards. Whereabouts Did you live?
 
</strong>Michael Hingson ** 06:15
We lived in Palmdale. Okay, and one of my favorite memories, boy I don't know about today, but was when my dad would come home from work and tell us that he left our street, which was Stan rich Avenue in Palmdale, California, and drove all the way to Edwards without stopping once, which was, which was definitely amazing back in those days, just in terms of no traffic, no cars to interfere. And he oftentimes did it both ways. And in the evening, when he was coming home, I would talk with him, we both got our ham radio licenses. When I was 14, he waited for me because he could have gotten at any time. And we would chat as he was coming home from work and had a lot of fun just talking up on the two meter band a lot. And he would just keep going and going and never stop until we got to our street and there was stop signs. So we had to stop.
 
<strong>Pat Daily ** 07:09
That is really neat. That was a great memory to have your dad.
 
</strong>Michael Hingson ** 07:13
It was and you know, there were a lot of things that happen that he couldn't talk about a couple times we went out and visited him. And we would go to his lab and he said, Well, I can't let you in quite yet. We have to hide things that you can't see. Well, that really didn't matter to me a whole lot. But I guess my mom and my brother were there. So they had to do that. But it was it was fascinating going there. And he introduced me to Joe Walker. He knew Neil Armstrong, but I never got to meet Neil. But did spend some time with Joe Walker, which was a lot of fun. Of course. Yeah. He was one of the first real astronauts taking the x 15, up above 50 miles. What an airplane that was oh, and we actually would occasionally sit on our roof at home. And watch as the B 52. Took it up and dropped it. And they they didn't have anything on the radio that we could listen to. But he would he told us where to look. And so we actually looked and and watched it drop and then fly and do the things that it did. It was pretty fascinating.
 
<strong>Pat Daily ** 08:17
Could you hear the sonic booms? down upon do?
 
</strong>Michael Hingson ** 08:19
That is a really good question that I'm glad you asked when we first moved to Palmdale in 1955. We heard sonic booms all the time. Never thought about it didn't bother us that they were there. And I remember once we knew that we're going to be playing war games between us and a couple of the other bases in Southern California. And the way you scored, especially when they did it at night was to see how close you could get to the other bases General's house without being detected. And break a sonic boom. So I gather we at Edwards were pretty successful at getting getting close to the generals house. But yeah, we heard a lot of sonic booms. And then one day, they just weren't there anymore.
 
<strong>Pat Daily ** 09:06
Yeah, I wasn't there during that. That era. But but when I was we had a we had a corridor, we actually had a low altitude and a high altitude supersonic corridor. And that's where if we were going to intentionally go supersonic, that's where they wanted us to be. And that ran mostly east west. Yeah. So so that Sonic Boom would have had to propagate quite a ways for folks down in Palmdale to hear it. But yeah, don't ever do. We heard them all the time.
 
</strong>Michael Hingson ** 09:39
Well, yeah. And I would I would expect that. And the reason that they disappeared from us was because I guess too many people started complaining but you know, GE, it never bothered me. I guess, however, that they decided that they could be somewhat destructive, especially if they were close enough or loud enough to buildings and so on. So they had to do it. And then I didn't hear any until actually, we were down near Cape Kennedy once when the shuttle was coming back in for a landing, and we got to hear the sonic booms, which was fun to hear.
 
<strong>Pat Daily ** 10:15
Yeah, yeah. Yeah, I've
 
</strong>Michael Hingson ** 10:16
heard them loud enough to be startling. But the ones like the shuttle threw off. It was always like, Ah, good. They're home. Boom, boom, the double sonic boom, yeah, which was great. We were at a number of Armed Forces Day, events doubted it out at Edwards. And it was really fun when the Thunderbirds were there. Other people were flying the jets, and they would come almost right down on the deck, past us. And we were we were all together. So my dad said, well, here they are. And I said, I don't hear anything all of a sudden boom, and you hear the whole sound, because they had already gotten faster than the speed of sound. So the plane was there about two seconds before the sound of the engine, which was kind of fascinating. Yep. But we, we enjoyed it. And it was part of growing up. Never thought about it. And then all of a sudden, one day, I haven't heard sonic booms in quite a while. And it was I know, because people were complaining about the noise. Oh, what a world war two world. You know, the sonic booms were there before they were but nevertheless, as I said, probably there were some complaints about the noise. And I've read in recent articles that they they did decide that some of the the sonic booms could be destructive to structure. So
 
<strong>Pat Daily ** 11:35
I know they've they've broken windows before. And I know that sometimes livestock react poorly. And now NASA and industry are working on a thing called Quiet spike, which was programmed to reduce the the intensity of the sonic boom, so that an airliner for example, that would be traveling supersonic. To hear them Passover would be no more loud than the sound of a car door closing.
 
</strong>Michael Hingson ** 12:05
Right? There was I think something on 60 minutes about that either earlier this year, or late last year, which is where I first heard about it. So far. I guess it's still somewhat theory, because they haven't built the airliner yet that they believe will be able to have that low level of noise. But it'll be pretty fascinating if they can make that happen.
 
<strong>Pat Daily ** 12:26
It will be because it it seems like we've been stuck, essentially traveling around the world at about point eight Mach. Yeah, for for 50 years, and forever, longer now forever.
 
</strong>Michael Hingson ** 12:38
And it will be I think it will be great if we can really do that. And also have it on an aircraft that's small enough that we could even do supersonic inside the United States that will speed up a lot of air travel.
 
<strong>Pat Daily ** 12:52
It will. It will no it'd be wonderful.
 
</strong>Michael Hingson ** 12:54
But if I recall, right, they said they were going to have the first generation of that aircraft sometime later this year. Do you know anything about that? I know they've got the
 
<strong>Pat Daily ** 13:03
flying testbeds already. In fact, one of them is flying out of Palmdale.
 
</strong>Michael Hingson ** 13:08
Oh, okay. Well, we are now living in Victorville, so maybe we'll hear it on Victorville.
 
<strong>Pat Daily ** 13:15
I used to live in Victorville when I was able to George Air Force Base.
 
</strong>Michael Hingson ** 13:19
There you go well, and when I was growing up, compared to Palmdale Victorville was hardly a blip on the radar scope. And now, we have over 120,000 people in Victorville. And in the whole Victor Valley area here we have over 600,000 People go the heck and figure it out.
 
<strong>Pat Daily ** 13:37
I had no idea that it had grown that much.
 
</strong>Michael Hingson ** 13:39
And continues to we just learned that there is a new housing development, about two miles from here that will have 15,000 new homes, low cost housing, but still 15,000 new homes. Oh, my gosh, I know, go figure. Now. It'll be interesting to see how more how many more come along, but they're building a lot of stuff up here. And at the same time we see open stores that is vacant stores that don't understand why they're doing the building that they're doing when they got all this vacancy. And where are those people going to work? Are they are they commuting down into the LA basin? I work? Yes, that's I guess that's what's happening. And there is of course, a lot of that but I hope that they come up with something other than just going down I 15 Because already the traffic on Interstate 15 going from Victorville down through Cajon Pass and down the other side is horrible. Almost 24 hours a day. I've gone to Ontario airport early in the morning like at four and still take an hour and 20 or minutes or an hour and a half or longer to get to Ontario.
 
<strong>Pat Daily ** 14:52
And Ontario has got to be getting busier and busier too because I remember that that was when I first moved out to that area. It was the like the secret gym that the airport nobody knew about and had very little traffic and and you didn't have any jet bridges you just walked walked out to the aircraft and up the stairs. But still it was so much easier to navigate than lax,
 
</strong>Michael Hingson ** 15:18
sort of like Burbank airport. I don't think that they've gotten totally into jet bridges. At least the last time I flew into Burbank they hadn't. And the value of that is that they have people exit the aircraft from both the front and the back. So it hardly takes any time at all to evacuate an airport. Not evacuate, but get people off a plane when they land. Yeah. Which is kind of cool. Much faster. So as a test pilot, what kinds of of aircraft Did you test? What was kind of maybe the most unusual one? No flying saucers, I assume are
 
<strong>Pat Daily ** 15:52
flying saucers. Got to fly a bunch of different things. Most of my test time was in variants of the F 16. But probably the most unusual aircraft that I got to fly was the Goodyear blimp. There you go. Yeah. And I mean, did going through a test pilot school. And it felt an awful lot like climbing into someone's minivan because the gondola was that spacious that that roomy had plenty elbow room, plenty of people could sit around. It certainly wasn't, was a passenger compartment back in the days of the Hindenburg or anything, but it was, it was still pretty roomy for a modern aircraft cockpit. And we we went in and got to fly out over Long Beach and that whole area and I was the only airplane I've ever flown that only had one wheel. And I know because they tie the nose of the blimp to a big mast. And it just has one large wheel that casters around and as the wind blows it, it can weathervane into the wind and just pivot around on that little wheel.
 
</strong>Michael Hingson ** 17:09
Did you ever have any involvement with the flying wing? No, no at the time was probably before, well,
 
<strong>Pat Daily ** 17:17
well before but then the b two is a streamline wind design. And other than watching it, you know seeing it fly around. I never had any any interplay with it or never got to fly it. I do remember having to go out to their facility for something, a meeting or a test mission. And if you weren't cleared into the program, they had to turn on a beeper and a flashing light to let everybody know that that uncleared scum were entering the area and hide all the secret stuff,
 
</strong>Michael Hingson ** 17:54
tell people what the flying wing is a
 
<strong>Pat Daily ** 17:56
flying wing is if you can imagine, and airliner with its left and a right wing. And now take away the fuselage where all the people sit and where most of the gas is and the luggage, and then just join those two halves of the wing together. Now you're gonna have to beef it up a little bit, scale everything up. But it turns out that the flying wing design can be incredibly efficient. But it also comes with some pretty scary instabilities that you have to have to be ready to deal with. And so the earlier version, I think the XB 49 was the original flying wing. And it had small rudders to to help it maintain its directional stability. But the b two comes out at completely differently by using kind of differential speed brakes and spoilers. And, you know, that gave us differential thrust, I guess, but it's, it's a much more efficient and much more UFO like looking aircraft than we're used to seeing.
 
</strong>Michael Hingson ** 19:11
Yeah, well, it will. It will be interesting to see, well, I don't know whether they'll ever use that and probably not for an airliner or anything like that, because there's just not room for much in the way of passengers is there?
 
<strong>Pat Daily ** 19:23
No, although I've seen the whole design Yeah, and the whole design every once in a while when you see something in Popular Mechanics or something like that, where it's a hugely scaled up flying wing design. And of course, the downside of that maybe it's an upside is that everybody is now stuffed in the middle and and very few people get window seats, but the the times I've found recently hardly anybody is looking out the window anyway. And they tend to close the window shades and just get on their electronic entertainment devices
 
</strong>Michael Hingson ** 20:00
he up and it has its pluses and minuses to do that. But you know, I put on my earphones but I do try to listen to what's going on around me and try to stay aware. But you have people do that. And, of course, lights are brighter or when you're 30,000 feet or more. You're you're dealing with a lot of things. And as you said, people just want to get on their entertainment devices and escape. And so so that happens and then there you go. I'm still waiting for flying saucers and jetpacks, I'm ready for my jetpack. Yeah, that would be fun. I'm not sure how well I do with a jet pack. We need to get more information that comes in an auditory way rather than visually, but we can get there. Down. Yeah. Or tactically? Well ordered and tactically tactically. Yeah. Which would be both. There's an experiment that the National Federation of the Blind did actually now it's it started. Well, it started in 2001. Soon after September 11, I was at an event in Baltimore when a new building for the National Federation of blind was started called the Jernigan Institute. But one of the things that the President of the National Federation of the Blind back then did was to challenge private industry and the school systems, the college technical college systems to build a car that a blind person could drive. And in 2011, what they created was between Virginia Tech and some companies that worked with Virginia Tech came up with this device, they actually modified a Ford Escape. And what they did is they put a number of different kinds of radar and sonar devices on it. Other technologies that they felt would ultimately not even cost very much. But then the driver sat in the car and had some very long gloves on that would go up their arms, that had haptic or tactile devices that would vibrate, there was also a pad that he sat back against. And there were also something similar to the gloves that would would go around their legs so that there are a number of different kinds of vibrating things that were available to them. And a person was able to drive a car successfully. In fact, there's a demonstration of it's still on the National Federation of the Blind website or a subdomain. It's called www dot blind driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>. And what you see if you go to that website is a video where the now president of the National Federation of the Blind Mark Riccobono, gets in this device and drives around the Daytona Speedway right before the January 2011 Rolex 24 race, going through obstacle courses, driving past grandstands, and people cheering and all that driving behind a van that is throwing up boxes that he has to avoid, and then passing the van and eventually getting back to homebase. But no one's giving him directions. It's all from the information that the car is transmitting to him. And the reality is that, that it is doable. And he was driving at something like 30 miles an hour, so he wasn't going slow, and had no problem doing any of that. So the reality is, I think it's possible to develop the technology that would make it possible for a blind person to have a safe and good driving experience. And especially as we get into the era of autonomous vehicles, where things are not necessarily totally as failsafe oriented as we would like. And as perfect as we would like, I see legislatures already saying, well, even if you're going to have an autonomous vehicle, someone has to be in the driver's seat who can drive the car, and there should be no reason why that can't be a blind person as well.
 
<strong>Pat Daily ** 23:51
No, absolutely not. I mean, it's, it's all just a matter of data and input channel, right? I mean, right, whether it comes tactically or haptically, or auditorily, or we could have olfactory cues, maybe, but that that starts sounding a little messier,
 
</strong>Michael Hingson ** 24:09
probably a lot less efficient to do that. But but the fact is that Mark did this. And I think that car has been driven a number of times, I think he drove it around the streets of Baltimore as well. But the fact is that, that it is possible, which is another way of saying that eyesight isn't the only way to do stuff. But unfortunately, it is the main way that most people use and I understand that but the fact is not using some of your other senses, I think limits drivers a lot. I'm still surprised that for example, with Apple who has constructed all of its technologies to be accessible. So VoiceOver is built into every device that it releases. I'm surprised I haven't done more to make voiceover involved with interactions in automobiles. And there's an android version of, of all of that called TalkBack. But I'm surprised that with cell phones in cars, that they don't use more auditory output. And then like, you've got the Tesla where everything is driven by a touchscreen, which means no matter what you do you still have to look at the touchscreen. Why aren't they doing more with audio?
 
<strong>Pat Daily ** 25:20
Yeah, that's, that's a great question. And it, I think it gets to something I've heard you say on some of your interviews about sighted people have a disability in that we are light dependent, and you take away the light from us and and the world by and large becomes a navigable right to most of us. And that's just because we haven't tuned our other senses in the way that
 
</strong>Michael Hingson ** 25:49
you have. And there's no reason that we can't make it possible for people to use more of their senses. But the the automotive industry doesn't tend to do that. I think there's probably although it's still more emergency oriented. In aircraft, there's a lot of information that comes out auditorily, but probably a lot more could as well.
 
<strong>Pat Daily ** 26:12
Oh, absolutely. Absolutely. And so much in aviation now is, is really autonomous, that the biggest problem that aircraft like the the Boeing purple seven have is, how do we make sure that on a 16 hour flight, the crews are still awake? Yeah. And so they they build checklists to require them every so often to actually physically do something that the aircraft is perfectly capable of doing on its own. But we we want, it seems to still have that that pilot in the loop that pilot and control, do we get alarms or something that makes the pilot pay attention then to do whatever it is they need to do? Yeah, yep, get chart chimes, you get verbal cues, where the aircraft is actually talking to you.
 
</strong>Michael Hingson ** 27:05
Yeah, it makes perfect sense to to do that. And I've seen times where aircraft have flown, although pilots are still there, completely autonomously landed themselves gone right up to the, to the hangar or to the place where they let off passengers and so on. And all of that technology is accurate enough to do that today. Absolutely. There are several of us that are talking about the concept of trying to use some of the same technology I described with the the car that a blind person could drive to create, or build it into an airplane and have a blind person, fly the plane. And there's one person actually who wants to see this happen, and then be the first person to fly the same route Lindbergh did across the Atlantic, but be a totally blind person doing the flight.
 
<strong>Pat Daily ** 27:56
Well, that would be one heck of the demonstration of concept. But I'm with you. I don't think there's any reason they couldn't do that. There shouldn't be
 
</strong>Michael Hingson ** 28:07
any reason why we do have the technology today. It's the usual thing of a matter of finding a matter of will on the part of enough people to to make that happen. But I see no reason why with the technology we have today. We can't do that. Yeah, I think it all comes down to what you said. It's
 
<strong>Pat Daily ** 28:26
desire and funding. Sounds like a lot of fun down.
 
</strong>Michael Hingson ** 28:29
We'll see it be a fun project. Well, maybe you can help us. But oh, I have to ask this. In all your flying. Of course, you I'm sure you have flown in like the plane that everybody calls the vomit comment and had your experiences of weightlessness. Absolutely. And but you haven't gone yet fully into space?
 
<strong>Pat Daily ** 28:52
I have not. That's that's been one of my major disappointments. I always wanted to be an astronaut. And got a shot, got interviewed got to go down to NASA and then try to plead my case. And, and unfortunately, I was not selected, had a lot of friends that were selected, but I was not among them. You know,
 
</strong>Michael Hingson ** 29:16
Scott Parazynski? I do, we interviewed Scott, not too long ago. So he was talking to us about a number of the space station events and thought things that he has done. He wrote his book with the help of the same person who assisted me with underdogs. Susie Florrie. So that's how we got very good, which is which is kind of fun. So you went off and did Honeywell and and all that and got to work. I've never been to the Johnson Space Center. I'd love to do that sometime. I think it'd be a lot of fun. I have spent some time at NASA Goddard. And of course a little bit at the Kennedy Space Center but nothing really too involved in some didn't really get a chance to look at much of it but it'd be fun to go to the Johnson Space Center sometimes. So we'll have to come down and visit you and go there.
 
<strong>Pat Daily ** 30:05
Yeah, come on down, we'll take you.
 
</strong>Michael Hingson ** 30:07
But what did you do after Honeywell and all of that? After Honeywell, I,
 
<strong>Pat Daily ** 30:12
I launched a consulting company where we did safety consulting, and training and professionalism, professional development. And I really loved them, I really enjoyed the work. But after about 15 years doing that I was kind of done. So I left that behind, sold my share of the company to my partners, and wish them all well and, and move back into the flight test world. And so what did you go off and do? I went up to Moses, Lake Washington to work for Mitsubishi Aircraft Corporation. And at the time, we were trying to build and certify a thing called the originally was called the MRJ, for Mitsubishi regional jet. And then they rebranded it, and called it the space jet, which, which, I don't know, I probably would have picked a different name, but hey, I'm not in marketing. And the thought behind the name was that they had reconceived reconceptualized, the way an airliner is built, traditionally, all the all the luggage, and everything goes in the belly. And that moves the floor of the aircraft up into the aluminum tube. And so you start losing head room and overhead, luggage space. And Mitsubishi had the idea, well, what if we just put all the luggage in the back, and then we have more room in the tube, and even fairly tall guys could stand upright in the in the aisle without having to duck. And that gave us the opportunity to build to build bigger luggage, overhead luggage compartments, and things like that. Unfortunately, that, you know, we, we got to flight test we built maybe seven of them that actually flew me see for here too, there are six that actually flew and then some that were just being used for structure testing. And then and then COVID happened and Mitsubishi decided that the program was far enough behind schedule and far enough over budget, that they needed to really rethink it. And so they they put it on what they call an extended pause. So extended that personally, I don't think it's ever coming back coming
 
</strong>Michael Hingson ** 32:39
back. It's yeah, permanently pause. So that kind of didn't help your job any?
 
<strong>Pat Daily ** 32:44
No, no, I got I got laid off from there. And thought that well, you know, I'm not I'm not working when I want to try writing. And so I'd already been playing around with the whole writing thing when COVID hit, and then just took it to the next level and got really serious about it finished the novel. And then, you know, long Behold, found somebody that actually wanted to publish it. You know, Michael, I don't know if you have this problem. But But I have a bit of an ego problem. I think that what I do is pretty doggone good. And so I wrote this book and draft one I thought, okay, it's no, it's no Of Mice and Men. It's it's not great literature, but it's a good book. And so I started sending it out. And and then I joined some writing groups, and the writing groups. It turns out, it's a little harder to get honest feedback than one would hope. Because everybody's worried that they're going to hurt your feelings and offend you. Yeah. And when they tell you you've got an ugly baby. But I had, I had a hideous baby. And it wasn't until well, she's become a friend of mine, another author, Alex Perry, who wrote a wonderful children's book, not children mid grade book, called pig hearted that she finally told me she said, Pat, it's boring. She said, your writing all makes sense. You can put a sentence together but it's like watching somebody else. watch somebody else play. A video came. And, and it hurt. But but it was exactly what I needed to hear. Yeah. And so I joined another writing group. And then I guess after about four or five revisions and 22 queries later, that Inklings publishing, said, Hey, you know, we think you got something here. So, you know, why don't we pair you up with a developmental editor and we'll see you We can do and they paired me up with a wonderful woman named Steph Mathias son. And she shepherded me through three more revisions of the book. And every time it got better, and largely because of the people that were willing to give me that honest feedback people like stuff, so that it you know, it got published and and now I've submitted book to to Inklings, and that should be coming out in December. And I've started on Book Three. So it's been, it's been a lot
 
</strong>Michael Hingson ** 35:34
of fun. And sequel is booked to a sequel, Book Two as a sequel. Yeah, great. Well, you know, there's nothing like a good editor, they're, they're worth their weight in gold and more. They're editing, right. And I learned that, not the hard way. But I learned it in a great way when we were doing fender dawg, because Thomas Nelson paired us with an editor who said, My job isn't to rewrite this in my own style. And to tell you how to write my job is to help you make this something that people will want to read, and to fine tune what you do. And and he did. We had, for example, I don't know whether you read thunder dog, but one of the parts about thunder dog is that it starts every chapter with something that was occurring on that day in the World Trade Center for me are around it. Then we went back to things I learned in my life. And then we came back and ended each chapter kind of continuing on in the World Trade Center. And what what our editor said was that your transitions lose me there, you're not doing great transitions from one scene to the other. And you got to fix that. And that was all he said. So I volunteered to do the transition examinations and try to deal with that, because it just clicked when he said that. I know exactly what he's saying. And I never thought about it. And and Susie says the same thing, you know, we hadn't really thought that they were as much of a problem as they are. But now that you mentioned it. So literally over a weekend, I've just went through and created transitions for every chapter. And I think that's one of the strong points of the book. And others have have said the same thing that the transitions absolutely take you where you want the reader to go. And it all came about because of the editor. Yeah, and I'm with you there. I
 
<strong>Pat Daily ** 37:31
think transitions are key. And I largely ignored them as well, in my in my early writing, that that of reading or consuming a book is actually requires work on both ends. And it's easier for the reader, if you pull them along as the writer if you seamlessly pull them into the next scene or seamlessly transition them. So yeah, transitions are huge.
 
</strong>Michael Hingson ** 38:00
They are and as soon as I heard that it made perfect sense. And the thing about it is I know now that I knew it, then I just never thought about it. So it's it's great to have a wonderful editor who can guide you. Well, your first book is called spark tell us about it, if you would. Spark is a near future science fiction novel, it.
 
<strong>Pat Daily ** 38:26
It takes place, mostly in Southern California, because when I was flying out there, I remember there being a solar power facility called solar one. And you could see it from probably 100 miles away during the daytime because it was one of these solar facilities where it relied on mirrors to reflect the solar energy up to a central collecting vessel that that normally has some sort of molten salt in it because it turns out that's really good for retaining heat. And then then they use that to transfer the heat to water turn that into steam to power a turbine and voila, electricity, by all always was fascinated by the whole solar power idea. And so spark itself is an acronym. It stands for Solar prime augmented reality Park. And, and as one of my readers pointed out, will pat that should be spark than not Spark as well. Yeah, but but spark doesn't exactly roll off the tongue. So I took a little license there. And the spark is a theme park for gamers. And it is an augmented reality theme park that makes use of both haptic technology as well as auditory cue News and visual cues in a thing I call augmented reality glasses that present the the player with a blended version of the real and the virtual. It's close enough in time to us that most people recognize a lot of the technology. But it posits some pretty impressive changes in artificial intelligence and solar power. And of course, it's it's got action adventure, there are good guys bad guys. The hero of the story a young man named wil Kwan shows up at the park, as you know, after his parents passed away, is his father dies in the second Korean War, which when I wrote it, wrote the book seemed much farther away than it does today. And, and that his his mom suffered mightily from the loss for her husband. And she ends up dying just few years later, and will is left as an orphan and things don't go well for him in foster care. And he ends up running away his goal is to run out to spark where his parents took him when he was younger. And he figures he's gonna get a job and just live there forever. Except that spark won't hire miners. And so he's got to figure out another way around it. And as he does, he realizes that there are far more layers to the game, and to spark itself than are normally perceived by others. And so he starts, he starts hunting a little bit, trying to learn more, he, he meets a young woman that or he has a disastrous first encounter with like, by the end of the novel, even though they still butt heads, they're now holding hands. And so you get a little little action, a little adventure, little romance, little mystery, and it ends up I think, just being kind of a fun novel.
 
</strong>Michael Hingson ** 42:12
So I would gather from augmented reality and everything else that, that there must be a lot of adventures and quests, and so on in the book. So if somebody were to buy the rights for the book, what quest would you like to see them convert into real life?
 
<strong>Pat Daily ** 42:29
That's a good question. That's a good question. I think my favorite and I D, detail a couple of the quests pretty deeply in the book, and one is called war on Mars. And I think it would be the most fun because it is the most expansive it, it takes place in mostly in Mariner Valley on Mars, which is so much larger than the Grand Canyon, in the United States. It is seven kilometers deep, that's four and a half miles deep. And it's it's nearly as wide as the United States is or long as the United States is east to west. And so I thought there were some cool things you could do with that out elevation change and, and of course, then there's got to be aliens involved in there, too.
 
</strong>Michael Hingson ** 43:28
I was just going to ask.
 
<strong>Pat Daily ** 43:32
Yeah, so So there are some aliens who don't take kindly to us being on Mars, and there's combat but but will is the kind of guy that he would rather think his way through things and fight his way through things. So he's, he's hung up on trying to find a more peaceful solution to our conflict with the aliens and I think that ends up being a lot of fun and wouldn't be a lot of fun to play out in real life.
 
</strong>Michael Hingson ** 44:03
Hopefully he figures out a way to get some peace and make some new friends.
 
<strong>Pat Daily ** 44:08
He does. Oh, good.
 
</strong>Michael Hingson ** 44:09
What character given that you're you're doing this a little bit future mystic kind of where what character was the hardest to develop
 
<strong>Pat Daily ** 44:18
the the young woman whose name is Shay Cree Patel, but her avatar name is feral daughter, and, and that name came out of something. My own daughter said that I misunderstood. We were on a on a vacation and they were in in shopping and I'd had enough of shopping in that particular store. So I just wanted to go stand outside for a little bit. Enjoy the fresh air. And she came out and she said something that I misunderstood as feral daughter. And I jumped all over that I said, that would be a great name for kind of a counter culture. clothing line, or, or you know, a boutique for women's clothes at a university or something like that. And she goes, Dad, what are you talking about? I said, Well, feral daughter isn't that we such no I and I don't even to this day, I don't remember what she actually said that it was not Farrell daughter. And it turns out that while I think I am a good husband, and good father, I am not very good at writing female characters. And again, my writing groups came in and were tremendously helpful. You know, some painful feedback, but also very good feedback to help me develop the female characters make them more authentic, so that, that neither of my daughters or my wife were embarrassed by the by them at the end
 
</strong>Michael Hingson ** 45:51
of the day, you mean, your daughter didn't help you? Right? She gave me
 
<strong>Pat Daily ** 45:55
one daughter, God bless her read all the way through one of the early drafts and gave me a lot of good feedback. The second one, the second daughter was far more interested after the book came out. And she was better at answering specific questions about well, you know, would this would this girl do this? Or? Or what do you think about this? Or how should he or she approached this? So they both been helpful in very different ways? Like, yeah, I, I was embarrassed enough by my writing that I put them through too many revisions of the of the novel
 
</strong>Michael Hingson ** 46:36
well, but if they, if they looked at it, and really helped unless you just were way too graphic with the sex scenes?
 
<strong>Pat Daily ** 46:44
No, no. And, and honestly, them that factored into it, I wanted to write a book that I wouldn't be embarrassed for my goats to read any of eventually, their children to read a call. They're calling you now. They're calling me now Dad, what are you saying? So, you know, interestingly, when I got the idea for the book, I was pitching it to my wife when we were out to dinner one night, and she's a fourth grade school teacher. And she started asking me all these questions, what about this, and this and this and this, and it would not be an understatement to say that I reacted poorly to the feedback. And at the end of the night, we ended up still married and still loving each other. But she told me that she was not going to read it until it was published. And so I lost my opportunity to have my first best writer critiquer
 
</strong>Michael Hingson ** 47:45
How about now with future books and the book you're working on now?
 
<strong>Pat Daily ** 47:49
Now, I think she is much more open to it.
 
</strong>Michael Hingson ** 47:52
And are you more open to Yes,
 
<strong>Pat Daily ** 47:55
yes. And I I'm better at taking feedback. And that helps tremendously. Because now I can I can discuss it a little more dispassionately and talk about what works what doesn't work in a scene and, and how characters might actually react. How old are your daughter's daughter number one is 36. Donner number two will be 33. The end of this year?
 
</strong>Michael Hingson ** 48:27
Do you have any sons? Nope.
 
<strong>Pat Daily ** 48:29
Just daughters.
 
</strong>Michael Hingson ** 48:30
So you've got two daughters, and they still and your wife still has some time to read and comment on your writings. Indeed,
 
<strong>Pat Daily ** 48:40
although my I'm probably not her favorite genre. Now she she loves historical fiction. So she'll, she'll jump on one of those books more eagerly than a science fiction book.
 
</strong>Michael Hingson ** 48:56
Well, okay, science fiction book. I guess we have to get to some other questions about that. So if we're dealing with science fiction today, Star Wars or Star Trek?
 
<strong>Pat Daily ** 49:07
Oh, gotta say I love them both. But I was born and raised on trek. And so I'll always be a Trekkie, even though I am a little disgruntled with some of the decisions they've made and some of the recent movies.
 
</strong>Michael Hingson ** 49:21
Yeah, yeah, my I hear you. But I like them both. I, especially the earlier Star Wars movies. I think, again, they've they've lost something in some of the translated translations later on. But they're fun. There are a lot of really nice Star Wars and Star Trek books, however, that are fun to read.
 
<strong>Pat Daily ** 49:44
Yeah. Yeah. And I actually, I actually tried to write a Star Trek book years ago, and I thought it was it was going to be good but it never I never finished it and The series move beyond one of my central characters I made Lieutenant Saavik a central character and, and things just move beyond her.
 
</strong>Michael Hingson ** 50:11
Mm hmm. Things happen. Yep. Well, and I was, you know, I like all of the Star Wars movies and I guess they they dealt with it but like the the last well of the original Nine with Luke Skywalker I guess in a little in a sense I was a little disappointed of course, I was disappointed that that Han Solo son killed him and what was that number? That would have been what number seven? But nevertheless, they're they're, they're fun. They're great adventure scores. So was Indiana Jones.
 
<strong>Pat Daily ** 50:46
Yes, yes. Indiana Jones that Raiders of the Lost Ark was actually the first movie I took my wife to go see
 
</strong>Michael Hingson ** 50:56
her you go down and how she liked it. She loved it.
 
<strong>Pat Daily ** 51:01
She loved it. I knew nothing about it other night heard other people say great things about it. And so I was delighted that it turned out to be such a good movie. I think it made a positive impact.
 
</strong>Michael Hingson ** 51:13
And were you afraid of snakes? I had to ask.
 
<strong>Pat Daily ** 51:16
I hate snakes.
 
</strong>Michael Hingson ** 51:21
Then as far as more I guess you could say science fiction, probably more fantasy, but something that I think has had a major impact on the lives of a lot of people, especially kids and helping them read is Harry Potter.
 
<strong>Pat Daily ** 51:33
Yes. That completely hooked. My daughter's my my first daughter got hooked on the red wall series. Brian jocks but then as soon as the Harry Potter's came out, she started devouring those and that is what really turned my second daughter into a reader was all the Harry Potter books. So II and that's the point, right? Yep. Yep,
 
</strong>Michael Hingson ** 52:01
I think we discovered Harry Potter with the third one in the series, prisoner basket band, we heard about it, and saw some new things about it. And at that time, there was still this company books on tape and we went in and we got copies, we got a copy and started reading the first one. And we got hooked. It was a little while getting into it. But it was a little boring at first, but we got hooked on it. And so we read the Sorcerer's Stone. And then we were hooked and couldn't wait for each of them the rest of the books to come out. So we read the first three pretty quickly because we were already on the Prisoner of Azkaban when we learned about it, but then we grabbed books as soon as we can. We got the audio books because my wife liked to listen to them as well, although we also got a print copy of all of the books, but we enjoyed listening to them. Jim Dale was such a great reader. And one of my favorite stories about all of that is that he was scheduled to read part of the fourth book in the series. I think that was the one published in 2001. When September 11 happened and he was supposed to be in Manhattan and was in Manhattan. He was supposed to do a reading outside of scholastic publishing, publishing. And so when the Goblet of Fire was published, he was going to be there doing a reading at Scholastic because they're the publisher of it. And of course, it was on September 11 And September 11 happened so he didn't get to read it. And we didn't get to go up and listen. But I remember that that was supposed to all happen on September 11.
 
<strong>Pat Daily ** 53:41
Oh my goodness, I never knew that. So she was going to be an evening thing. We're going to have to take off work, go play a little hooky to listen to the reading Oh,
 
</strong>Michael Hingson ** 53:50
we we could have gone up there without any difficulty during the day because we were working with scholastic publishing and sold them tape backup products. So it's not even a hard problem to go off and deal with going up there. Ah, okay. And when only going from the World Trade Center up to Scholastic, which is Midtown Manhattan, so was likely we'd be up in that area. Anyway. My favorite though thing about scholastic was we went in once I and a couple of wire other people. And one of the elevators was out of order, and they had a sign on the one that worked that said, this is for muggle use. And then the one that was out of order for wizard use only, which was really cute. I like that. Yeah, it was kind of fun. But you know, I really admire authors and books that promote reading and encourage people to read and I'm glad that that Harry Potter has done that and, you know, I'm looking forward to reading spar have gotta figure out a way to get access to it. I assume it may not be in audio format yet or is it?
 
<strong>Pat Daily ** 54:53
It is not. But I just started conversations with someone who could be the the narrator and I I've just learned that there's a huge difference between narrators and voice actors. And so I may need someone with voice acting skills, rather than just narration. Because I've got a lot of characters and some drama, and I want somebody that that can do more than simply read the words off the page. But I don't know how long it takes from day one to final release of an audio book. But I will let you know when it happens.
 
</strong>Michael Hingson ** 55:30
It you do have to get somebody who can read it. Well, I enjoy books where the reader is a as an actor and puts different voices into it. I've been reading talking books from the library of congress, of course, my whole life and early on, especially, they sought actors to do the reading. One of my favorite series has always been the wreck stop series near wolf, the private detective. Yeah, in the in the reader who did the best job was a radio actor named Carl Webber, who I never heard much of in radio, although I clicked radio shows, he did do a show called Dr. Six Gun. And I've discovered that and listened to him. And it does sound like our a Weber. But he read the neuro wolf books, and they were absolutely incredibly well done. So it does make a difference to have someone who's a good actor reading it, as opposed to just somebody who reads the lines, because they will help draw you in. Yeah, yeah. And I actually
 
<strong>Pat Daily ** 56:35
just downloaded thunder dog. I still do a fair amount of driving and I like to listen to books while I'm driving. So I'm I'm looking forward to hearing that. Well, Christopher
 
</strong>Michael Hingson ** 56:48
prince did a did a good job with it. I, I don't know how he would be at well, actually, I take that back. I have heard another book of that he read where he did. It was a fiction book. And I'm trying to remember the name of it, I'd have to go back and find it. But he did a pretty good job. He did this for Oasis audio. But there are some good actors out there. And so I hope that you have some success. Let me know. And if you need somebody ever to listen, I'd be glad to help.
 
<strong>Pat Daily ** 57:17
Oh, excellent. Thank you. I'll take care on that.
 
</strong>Michael Hingson ** 57:20
I have one last question I've been thinking about not book related. But talking about aircraft. Again, the 747 I keep hearing is probably the most stable passenger airliner that has ever been really produced. What do you think about that? Why is it so stable? Oh, I've
 
<strong>Pat Daily ** 57:38
got to agree with that a real champion of design. And it's got a couple things in his favor. One is one is the wings are Anhedral, which means that they can't up a little bit and especially when, when they get a little lift on him, they they get pulled up as all their aircraft wings do. And then the enormous vertical stabilizer lends a lot of a lot of stability to the aircraft. And then finally, I think Boeing just did an absolutely spectacular job of, of harmonizing the flight controls and putting everything together to make it a very docile airplane, certainly for something of its size. I mean, it carries so much fuel that he uses fuel for structural integrity when it's more full. And so we have that 747 is a spectacular airplane. And, and unfortunately, it's it's kind of aging
 
</strong>Michael Hingson ** 58:38
out. But how come they haven't done other things with that same level of design and stability? At least? I haven't heard that they have. But yeah, I
 
<strong>Pat Daily ** 58:48
think I think the triple seven is close to it. There have been very very few mishaps with the with the triple seven. And it's it's another marvelous airplane. I don't think they got exactly what they're hoping for with the 787. They did have some design issues, some manufacturability issues, but it's it's certainly a highly efficient and remarkably quiet appointment. So
 
</strong>Michael Hingson ** 59:20
what prompted the question was when you were talking about the Mitsubishi aircraft and so on, and putting the luggage at the backs of taller people could stand up. It reminded me of the 747 with the upper level for first class, the lounge where the pilots and so on were so it almost was to a degree at least a double decker aircraft.
 
<strong>Pat Daily ** 59:38
Yeah. Yeah. And of course Airbus has made the a 380 which is a true double decker full length. But that's that's another aircraft that hasn't exactly lived up to its hype. Well,
 
</strong>Michael Hingson ** 59:51
still holding on for flying saucers. There you go. Well, Pat, I want to thank you for being on unstoppable mindset. How do people reach out and maybe learn more about you? Where can they get the book? You know, love all your contact information and so on.
 
<strong>Pat Daily ** 1:00:08
Okay, probably the easiest way is the website, which is <a href="http://thepatdaily.com" rel="nofollow">thepatdaily.com</a>. And it's t h e. P a t d a i l <a href="http://y.com" rel="nofollow">y.com</a>. And that has links to to my blog to the bio to all my other socials. I'm on, of course on on Facebook at Pat Daily, author and on Instagram at Pat daily pics and then Twitter at at Pat Daily, or I think it's at Pat Daily author, but easiest way, just the website, everything is there. Down. Cool.
 
</strong>Michael Hingson ** 1:00:48
Well, I know I'm looking forward to finding a way to read spark and your other books as they come out. That will be fun being a science fiction fan, of course. And I think we talked about it before we were doing this particular episode. But we've talked about science fiction and some of my favorite authors, I would still like to see somebody take Robert Heinlein to the Moon is a Harsh Mistress, and make it into a radio series. Talking about actors. I just think that do. I think you're right. I loved that book.
 
<strong>Pat Daily ** 1:01:19
I loved so much of what Heinlein wrote, you know, one of the one a great masters of the genre.
 
</strong>Michael Hingson ** 1:01:25
Yeah, yeah. And I think that's his best book. A lot of people say Stranger in a Strange Land was and it was very unique, and so on. But the Moon is a Harsh Mistress is so clever. And there's so much to it. And of course, then there are books that follow on from it, where some of the world's the same characters are involved. Heinlein created a whole universe, which was fun, did it just sort of like as I did with the foundation series? Well, thanks, again, for being here. We need to do this again. Especially when you get more books out, when you get your next book out, we got to come back and talk about it. I'd love to.
 
<strong>Pat Daily ** 1:02:02
And and thank you so much for having me on your show, Mike, I really appreciate it.
 
</strong>Michael Hingson ** 1:02:05
Well, I really appreciate you taking the time to be here. This has been fun. So people go find the Pat <a href="http://daily.com" rel="nofollow">daily.com</a> and contact Pat reach out and enjoy the book. And let me know what you think of it. I'm going to get to it as well, I'm just going to find a way to be able to read it. So we'll get there. But for all of you who listened in today, thanks very much for being here. If you'd like to reach out to me, please do so. My email address is Michaelhi@accessibility.com. That's M I C H A E L H I  at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Where you can go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> where you can reach out to us as well. I hope you'll give us a five star rating. And Pat, we didn't talk about it. Well, we should probably at some point, talk about how accessible your website is and get you in touch with people in accessibe.
 
<strong>Pat Daily ** 1:03:01
 Absolutely. I did check out accessibe and it looks like something that once I get the website fully developed, we'll be in contact.
 
</strong>Michael Hingson ** 1:03:09
Well, we'd love to help you with that. But again, everyone thanks for being here. Please give us a five star rating and we hope that you'll be back again next week for unstoppable mindset. And again, Pat, thank you for being here as well.
 
<strong>Pat Daily ** 1:03:20
Thank you, Mike.Take care,
 
</strong>Michael Hingson ** 1:03:22
you too.
 
**Michael Hingson ** 1:03:26
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Polymath with Pat Daily</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8fc51454-5aa6-45b5-85c1-83431a08072e.mp3?source=rss&amp;ext=asset.mp3" length="46425206" type="audio/mpeg" />
<itunes:episode>61</itunes:episode>
</item>
<item><title>Episode 60 – Unstoppable Prolific Author with Diane Bator</title>
<guid isPermaLink="false">https://pinecast.com/guid/42120632-091b-407f-ae9b-b888a68bccc9</guid>
<pubDate>Fri, 23 Sep 2022 11:00:41 -0000</pubDate>

<itunes:duration>01:00:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2e98442a-cd0b-4c24-9890-e070ca2f4bd4/Unstoppable_Mindset__3_.jpg" />
<description><![CDATA[<p>Prolific author among other things. Diane Bator has written 13 mysteries and has five more in process. In addition, she works for a theater where she lives which has given her the opportunity to begin work on her first play.
 
Diane is a mother of three adult children. She is extremely active in the writer’s community in Canada.
 
If you were to ask her about writing your own book Diane would encourage you to do it. Personally, I agree. Everyone has stories they can and possibly should tell. As an author coach, Diane puts her money where her pen is. That is, she actively encourages aspiring authors. After listening to our episode here, reach out to Diane and see where her coaching may take you as a writer.
 
<strong>About the Guest:</strong>
 
Diane Bator is a mom of three, a book coach, and the author of over a dozen mystery novels and many works-in-progress. She has also hosted the <em>Escape With a Writer</em> blog to promote fellow authors and is a member of Sisters in Crime Toronto, the Writers Union of Canada, and a board member of Crime Writers of Canada. When she’s not writing and coaching authors, she works for a professional theatre. No surprise she’s written her first play, which may lead to more.
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
 Hi, everyone, and welcome back to another episode of unstoppable mindset. Today we get to interview Diane Bator, and gee, what can I say she's a mom. She's a coach. She's written a bunch of books, 12 mysteries specifically. And she also says she has many works in progress. That sounds scary, maybe she'll give us some clues. She also has been writing and been involved in the escape with a writer blog escape, we'll have to explore that. But she's been very involved in writing in a lot of different ways. And that's really kind of exciting, and really looking forward to learning more about all of that. So Diane, welcome to unstoppable mindset.
 
<strong>Diane Bator ** 02:05
Oh, thank you, Michael. It's so great to be here.
 
</strong>Michael Hingson ** 02:08
And before we started, we've been been talking about all sorts of things like one of my files disappeared. And so the aliens came and took it, obviously, and maybe Diane can write a mystery about that and solve it. But you know, we'll go on. Well, tell me a little bit about you growing up or anything that you want people to know. Oh,
 
<strong>Diane Bator ** 02:27
my goodness.
 
</strong>Michael Hingson ** 02:29
How's that for an open ended question? Huh? Right.
 
<strong>Diane Bator ** 02:31
Oh, my goodness. No, I'm, I'm, I live in Canada. So I grew up in Alberta, in the prairies. And I currently live in Southern Ontario in a small town, which actually was the inspiration for my very first book that I got published. The bookstore lady, I set in two places in town, a local coffee shop, as well as a local bookstore, which is kind of fun to go to both of them and say, Hey, your story is in here. So that was that was very cool. I have three boys who are all young men now off doing their own thing. And they've all been very encouraging of my writing. And when I told my one son who was doing podcast, he was so excited for me. So it's a lot of fun.
 
</strong>Michael Hingson ** 03:21
Well, that's pretty cool. And so you, you obviously went to school, did you go to college,
 
<strong>Diane Bator ** 03:28
I went to college, I actually took Business Business Business Administration, and I did a couple of years of university, but I just couldn't get into what I wanted to get into. I guess I just wasn't enjoying it as much as I hope to so I just went off and did business school and got into life and had got married had kids, that sort of thing. So
 
</strong>Michael Hingson ** 03:50
So college and university, it just wasn't you.
 
<strong>Diane Bator ** 03:53
Well, I like I said, I got my diploma in business, but the university stuff was Yeah, I had a bit of a struggle. So
 
</strong>Michael Hingson ** 04:02
happens. Yeah. So you got your business degree as it were. And then what did you do?
 
<strong>Diane Bator ** 04:08
Um, basically, I got married, had kids. And then I started to working once we moved across the country. Basically, I started working in just was trying to find a job I really liked. And I ended up working at a karate school. So I was a receptionist at a karate school, which inspired a whole other series of books on my Gilda write mysteries. And currently I work for a live stage theater. So I run the box office at a theater and I've written my very first play. So we're, I'm waiting on that we're supposed to be workshopping it, so we'll see what the future
 
</strong>Michael Hingson ** 04:52
brings. When you say workshopping and what does that mean.
 
<strong>Diane Bator ** 04:55
That just means they bring in some actors and they just sit around a table and read the script. At or do it virtually whatever works the best.
 
</strong>Michael Hingson ** 05:02
Right? So when you do that, and you get to hear other people reading what you wrote, does it also cause you to maybe think about, oh, I need to change this? Or does it cause you to reflect? Are you pretty satisfied by the time that happens?
 
<strong>Diane Bator ** 05:18
Usually, that's why you workshop, the play before it ever goes to stage is that you can listen to it. I've been fortunate I actually did a writing conference last fall, and a couple of members of the group said, Hey, can we read a little bit of your play during the open mics section? So I got to hear a little bit of it. Actually workshopped then and went, Oh, okay, well, there's a couple little tweaks I have to make here. So it works. So that's I mean, that's what workshopping is for is to actually listen to it, make sure everything works. I mean, you can read something 100 times, but until you hear it out loud, in your, your, your words coming from someone else. It's like, oh, okay, I get that this works. This doesn't work, that sort of thing. Yeah, I
 
</strong>Michael Hingson ** 06:05
know, as a speaker, I always enjoy input from people. But also, how do I say this, I enjoy hearing myself speak because I think that I tend to analyze probably more critically than anyone else, because I'm close to the subject. So hearing myself, and when I do these podcasts, I go back and edit them, and listen to them. I listen to every one. So I also get a chance to listen to how I deal with questions and, and deal with everyone. But I also get to hear the other people again. And it's one of the ways that I learn a lot, not only about subjects, but I do get to learn a lot about how I'm doing and hopefully improve over time. Right. And that's, that's an important thing to do. I I'm a firm believer and people who have listened to this podcast before have heard me say I'm a firm believer in self appraisal and sales analytics, analytical behavior and introspection. And I think that we should all do a lot more of that than we do. So I'm glad you're doing the the workshop that'll that'll be pretty interesting.
 
<strong>Diane Bator ** 07:12
Oh, absolutely. I'm looking forward to it.
 
</strong>Michael Hingson ** 07:15
Well, I want to be in the audience when you win a Tony.
 
<strong>Diane Bator ** 07:18
Yeah. Me too.
 
</strong>Michael Hingson ** 07:21
I think it would be I think it would be kind of fun. We watch the Tonys every year. I guess. Angela Lansbury is getting a lifetime award this year. And that'll be fun. As always, like Angel and spear. Yeah. We've seen her and, you know, not just Murder She Wrote, but we actually saw a few plays with her on television. never got to see her live, but I bet it would be a lot of fun.
 
<strong>Diane Bator ** 07:43
Oh, a bat. She's just so in such an interesting person, for sure.
 
</strong>Michael Hingson ** 07:48
Well, what I learned this morning is she started performing at 17. And she is 96. So go Angela.
 
<strong>Diane Bator ** 07:55
right within inspiration.
 
</strong>Michael Hingson ** 07:59
So you were in a karate school now. Where was that?
 
<strong>Diane Bator ** 08:03
Um, that was here in orange Ville where I live. Okay, it's a goes your roof. So it's hard, soft, you know. And they trained for a few years along with working there. Which kind of gave me the inspiration for the series and everything.
 
</strong>Michael Hingson ** 08:19
You said you moved across country. So where did you come from? Um, we
 
<strong>Diane Bator ** 08:23
lived in Edmonton, Alberta. Ah, okay. So it is kind of a cross country. It's kind of a cross country. Yeah. It's about 2000 miles.
 
</strong>Michael Hingson ** 08:32
So cold is cold in the winter. So you know,
 
<strong>Diane Bator ** 08:35
yeah, yeah. I'd mentioned cold is a whole lot different than, than Southern Ontario cold.
 
</strong>Michael Hingson ** 08:42
But it's still cold. It's still cold. It's
 
<strong>Diane Bator ** 08:45
dry cold when your nostrils freeze shut that sort of
 
</strong>Michael Hingson ** 08:48
Yeah. Yeah. More humidity and in Ontario?
 
<strong>Diane Bator ** 08:53
Absolutely.
 
</strong>Michael Hingson ** 08:55
We're live on the high desert in California in Southern California. So we're very used to the dry heat. And here, we did live in New Jersey for six years. And before that I lived in Boston several years before that. So had my own exposure to the humidity. And I was born in Chicago, but don't remember much about the weather for the first five years when I was going to Well, growing up to be five and going to kindergarten and all that. I don't remember the weather much. But Chicago also has its level of humidity in the summer and of course cold weather in the winter. Oh, yeah. So how did you get into writing?
 
<strong>Diane Bator ** 09:33
You know, it's one of those things I've always kind of done. I've always written stories and that sort of thing since I was in school. And actually, I still have copies of things I wrote when I was in junior high. So though in when I was actually in the ninth grade, I wrote a poem and my teacher physically grabbed me by the arm and took me down to the school newspaper and said, Okay, you need to publish this. So that'd be became my first published piece. So it was a really good that particular teacher, Mr. Coleman was fantastic and very encouraging and, and really opened my eyes to different genres as well as whatever, you know, silly things I was doing on my own thought, ah,
 
</strong>Michael Hingson ** 10:19
is the newspaper try to grab you to be a writer for them?
 
<strong>Diane Bator  </strong>10:23
I ended up being a writer for the newspaper. Yeah.
 
<strong>Michael Hingson ** 10:26
There you go horoscopes? Did you? How did you do that? How did that work?
 
</strong>Diane Bator ** 10:33
Wing in a prayer. Sometimes, you know, people going through things and kind of make a little thing directed at them, but not really. So yeah. And it was funny how many people would come over and go, Oh, my gosh, that was so true. I don't know how you knew that. Like?
 
<strong>Michael Hingson ** 10:53
Did you do? Or do you do any kind of research to look at whatever's going on with the stars and so on on a particular day to help with the process? Or do you just make it up as you went along? Oh,
 
</strong>Diane Bator ** 11:04
not back then I was only, like, 1415. So yeah, it was just make it up as you go.
 
<strong>Michael Hingson ** 11:11
Hey, whatever works. That's it. But it it made it into the newspaper and help with copies. And so the editor must have been a little bit happy.
 
</strong>Diane Bator ** 11:20
Oh, yeah. And she had fun doing it.
 
<strong>Michael Hingson ** 11:23
Did you do any other writing for the paper? Besides the horse cup? Did you write any other poems or articles or anything?
 
</strong>Diane Bator ** 11:30
Oh, my gosh, that's such a long time ago. Um, yeah, I know, I wrote little bits here and there, just depending on what we needed to, if we needed space fillers, or whatever the case, so
 
<strong>Michael Hingson ** 11:40
I didn't write much. I did a little bit of writing in a couple of English courses. But I went into radio as opposed to the newspaper, the new university, the new you at UC Irvine. We had a couple of radio people who were pretty talented. And one was especially a writer, he actually went to work at some point for the Philadelphia Inquirer and just retired not too long ago from doing that. But I remember some of the articles that that he wrote, and he had a lot of fun doing. And he also had a lot of fun doing radio, so we got to to work together. I was the Program Director of the station at the time. And John and a friend of his Matt had a show on Sunday night right after my show. So there's a lot of fun, they did a lot of creative things. And yeah, like writing, radio, and writing are creative. And you can do some some things. The only thing I kind of miss from radio that I never did was really created something from the beginning, there are some science fiction things I would have loved to have seen, actually turned into radio broadcasts or radio series and still have not done anything with that. But it'd be kind of fun, because I can see some of the some of the things would be great. Well, so you got into writing, which was great. How did you get from writing of one sort or another into the whole idea of fiction? And mystery specifically?
 
</strong>Diane Bator ** 13:10
You know, I always kind of wrote fiction stuff. I've never really been big on the nonfiction, I'll read it, but I don't really write it. It was my gosh, but 2010 and I stumbled across. It was a contest, it was called murdering, Inc. and it was put on by a small publisher here in Ontario. And the premise was you take one of those old murder mystery party games. And they would give you all the characters, all the clues, everything, you had to work it into a story, you had to write it into 10 chapters, and each chapter was in the point of view of a different character, and kind of going, Okay, well, if I can do this, I can do anything because this is crazy. But I did it. And I also won the contest, which was my very first novella that was published. And it was just really a great lesson in making your characters voices and everything. It was a lot of fun. And it was, what was really cool is the very first copy that came off the press, the publisher, put it in an envelope, which it's still in the envelope to this day, it says on their first book, and it's still on my shelf as my first book in the envelope on touch. So that was very cool. But doing that I kind of sat there and let you know, I kind of like writing this mystery stuff. And that's how I started on the path down the mystery genre.
 
<strong>Michael Hingson ** 14:39
So if all of your books been separate books, or do you have a series
 
</strong>Diane Bator ** 14:44
actually have four series. One of them the Khan lady, which has just come out in March is the final book in my wildblue mystery series. And that's the one I started to write when I moved to Ontario and kind of That loosely on the small town where I live now,
 
<strong>Michael Hingson ** 15:03
can you have three other series?
 
</strong>Diane Bator ** 15:04
I do. Sorry, I have a dry spot. dry throat. Yeah, I have my karate series. So Gilda right mysteries is based on a karate school. Glitter Bay mysteries is in a small town in Oregon with two young ladies who run a small vintage boutique. And my fourth series is sugar with mysteries which is set in a small Ontario town. And Audra and her friend merrily run a craft store, and it's cozy mystery. They get into all kinds of trouble.
 
<strong>Michael Hingson ** 15:39
I've heard the term cozy mystery referred, while referring to a lot of different kinds of mystery books. What are cozy mysteries,
 
</strong>Diane Bator ** 15:47
cozy mysteries are set and smells when we were talking about Angela Lansbury. Right. Murder She Wrote, she wrote a sick, classic, cozy mystery sweat in this small town normally, or a small town character who has a reason to solve these mysteries. There's usually not a lot of swearing, blood, guts, Gore, that sort of thing. It's just quaint, small town. You know, just a nice, light friendly read.
 
<strong>Michael Hingson ** 16:16
For me, I like those kinds of mysteries more than most anything else I really although we we read some James Patterson and stuff like that. I like puzzles. And I like mysteries that really present puzzles. That's one of the reasons I think I've always been a fan of the Rex Stout, and now Robert Goldsboro follow on Nero Wolfe, because Rex Stout always wrote puzzles. And if you really read them, you you may not be able to figure them out. And usually, I had a pretty hard time I worked hard at figuring them out. I was more successful figuring out Mary Higgins Clark, but Rex Stout I had significant problems with but by the time we'll solve the cases, yeah, that was pretty obvious. Why didn't I pick up on that? Which was of course, the whole point.
 
</strong>Diane Bator ** 17:07
Yeah, I know. That's for me. That's always been a big thing. I love puzzles. I love just the mystery of it all. And just trying to put things together. And, you know, I love throwing up the red herrings because I don't like it when somebody beta reads a book and goes, Oh, I knew that from page three. Yeah, like, well, that's not fun.
 
<strong>Michael Hingson ** 17:28
Yeah, that doesn't help the mystery. The mystery process at all? No, no, my favorite one of my favorite television shows it was only on for three years. Start Georgia part. It was called Banacek Banacek. Assurance investigation. I love Banacek I've got to go find them somewhere because I'd like to watch those shows again, but he always was involved with puzzles. Yeah,
 
</strong>Diane Bator ** 17:51
yeah. We got a channel called cozy TV and I found Banacek on there a couple of times and Murder She Wrote all those great
 
<strong>Michael Hingson ** 18:00
ones. Well, yeah, a Hallmark Channel down here. He has Murder She Wrote most every night. And of course, obviously that's worth watching and, and a number of murder. She wrote stories have been in books on Donald Bane and others have written murder. She wrote books. So they are fun, man. Again, it is puzzles, which is great. Until you see Angela Lansbury. And something like Sweeney Todd. But that's another story.
 
</strong>Diane Bator ** 18:25
Actually, one of one of my Facebook friends just started writing the murder. She wrote series, Terry Morin. She's just taken over for the last two, I think she's done to one or two now. Just trying to remember but
 
<strong>Michael Hingson ** 18:40
look her up and see if we can find any of any of hers because that would that would be fun to be able to to get them and have access to them. But Murder She Wrote is is a fun series by any standard. So they're, they're fun to have.
 
</strong>Diane Bator ** 19:00
I was enjoyed, like one of my first real cozies I started reading was the Kathy series.
 
<strong>Michael Hingson ** 19:07
Yes, yeah. Lily in Jackson Browne. Um, we have read all of those. I've taught my wife along the way to listen to books, she, she also has a disability. She's in a wheelchair, but she sees and likes to read. But since we don't find a lot on television, usually worth watching. And obviously, if you're watching television, it's kind of hard to do a lot of stuff if you're really focusing on the screen. So I read audio books anyway. But I've taught her to be able to listen to an audio book as well. So we pipe audio books around the house. And so we've done a whole bunch of the cat who books that way. And the ones that she didn't read that way she has read in paper form, but also we've we've put them out there so she gets access to them anyway. Now she's really into what we bought With our JD Robb Oh, yeah. Which is a little bit more in the violence side, but still always a great puzzle. So, Karen, well, we're both on number 22 in the series. And so we've got a ways to go, Well, how do you come up with the plots? How do you create a plot and create an idea for a mystery?
 
</strong>Diane Bator ** 20:23
You know, it sounds silly. So well, sometimes, they just kind of come, you just kind of get an idea out of the blue. And sometimes it's things you see in the newspaper or on television, even something else spark of thought that goes a completely different direction. Just things you see things you hear, like just about anywhere,
 
<strong>Michael Hingson ** 20:45
so something, something piques your interest, and then your brain just starts to work and you create a story around it.
 
</strong>Diane Bator ** 20:54
Yeah, pretty much.
 
<strong>Michael Hingson ** 20:56
It's, it's fun to be creative, isn't it?
 
</strong>Diane Bator ** 20:59
It really is. And you can take things, you know, like you said, even if you see something on television, and it's just like a little blip of a thing that you just go, that's pretty neat. I could make this different and do a different spin on it. And that's, that's the part that I love doing.
 
<strong>Michael Hingson ** 21:18
Have you ever looked at real life events of one sort or another and turn them into some sort of a mystery and use that as the springboard for it, or even just taking something that happened in life, that was a mystery that maybe got solved and thought about writing a book about it? It's kind
 
</strong>Diane Bator ** 21:35
of funny, my publisher, they've decided to do a Canadian historical mystery series. So they have one writer from each province, and you have to come up with kind of a local mystery that you write about, and it has to be historical. And as soon as she mentioned that, to me, I started kind of Googling and going local mysteries, I don't really know too much. The story that came up out of all the weirdest things in the world. There's a local rumor, and it's only a rumor. Nobody's ever substantiated it, that Jesse James buried gold, about 20 miles from here. So I'm like, oh, you know what I can take that. It's sort of has a weird basis in truth, but not really. And I can just take it and run and make it a totally fun, historical mystery.
 
<strong>Michael Hingson ** 22:30
Well, do we know that Jesse James was ever up in Canada,
 
</strong>Diane Bator ** 22:34
there is rumors, and that's pretty much all it is, is a rumor, because the story goes that somebody from his gang was related to somebody that lives in a town nearby. So they had reason to come up and hide out in the area. And they, you know, the guest is, oh, he buried all this money from this last for one of these heists. Right. And, and it's like, it's not completely true, but it's not completely false either. So there's just no proof. Yeah. So when possible, but yeah, yeah. That's what makes it fun, though. That's it. That's what I figured.
 
<strong>Michael Hingson  </strong>23:13
So your books have been published more traditionally, as opposed to doing self publishing? Yeah, I
 
<strong>Diane Bator ** 23:19
actually, big long story. But I ended up with this wonderful little together a little bit. They're not exactly a small publisher. They're a little bit bigger than that. But they're out of Alberta. And they've been fantastic. I've been with them for my gosh, but 10 years now 11 years, and 13 books in and we're still going and they still ask me to write stuff. And they pick dates and say, Okay, can I send you this one for this time? And they're like, Sure. So it's, it's been really good, a great learning experience for sure.
 
</strong>Michael Hingson ** 23:57
If any of the books made it to audio, or they just all been print,
 
<strong>Diane Bator ** 24:02
right now, they're all just in print. Audio, they don't do audio there. Because it's just too much for them right now. But I've been looking into it. I just have to know sometimes money can be kind of a little bit of an issue, but
 
</strong>Michael Hingson ** 24:20
I don't know how it works. But what about something like Audible? They have audible originals. So they take they've taken books from other people or had work specifically created for them and they've converted into audio. Have you explored that?
 
<strong>Diane Bator  </strong>24:32
I have not? No, I definitely will though.
 
<strong>Michael Hingson ** 24:36
It seems like that might be an interesting way. If you've had success as a writer and you obviously have and you've had success with publishing books, then maybe it would be something that audible would be interested in doing. It'd be a little bit of a different process for you, but it would probably be kind of fun and they think their own people to do it.
 
</strong>Diane Bator ** 24:57
Now that sounds like a great plan to check I do when
 
<strong>Michael Hingson ** 25:01
we did thunder dog, and it was published in 2011, Thomas Nelson Publishers had arranged for Oasis audio to record the book. So I don't know how any of that happened and what the arrangements were. But the book did get recorded, and then was also sent to Audible. And so it was done. So I don't know all the ins and outs of it. Some people have also explored just using computer generated voices to, to if you will play or read out loud a book and the problem was computer generated voices are still not totally human sounding. So it isn't as natural.
 
</strong>Diane Bator ** 25:41
Yeah, I have a couple of friends that they listen to their books with the computer generated, and
 
<strong>Michael Hingson ** 25:47
oh, I can do it. But it isn't the same. And it's not something you have to concentrate more on. So it is still where an issue where human reading is better. Maybe someday it will get to be better than it is to be able to have a computer generated system, but not yet. Yeah. So it's a process. Well, so you've done 13 books today. They've all been mysteries. Yeah. So with that in mind, how many books do you have coming up? Or projects do you have going on right now?
 
</strong>Diane Bator ** 26:24
Right now? I'm probably oh my gosh, I've got one book for this year, for sure. Two more for next year. And then probably two more for the year after that. So probably about five than that. That's the only things from my publisher that doesn't include any little side projects or anything like that.
 
<strong>Michael Hingson ** 26:46
Have you started on all five to one degree or another? If they're
 
</strong>Diane Bator ** 26:51
not, I don't really plot them out. But I do have like little blurbs about what I'm going to write about. So everything is kind of got blurbs, at least the one for this fall, I'm just finishing the rough draft to get into editing. So a new series or? No, it's actually Book Two of my sugar wood series.
 
<strong>Michael Hingson ** 27:16
Yeah, so all of your series are like three or four books long, and then you end the series.
 
</strong>Diane Bator ** 27:23
Um, it depends my first series, The Wild Blue mysteries, the con ladies book five. And that was, that was the final book in this series. But it still kind of leaves me a loophole to come back later if I want. And continue on. But for the most part, I aiming for about three, but we'll see how the series goes.
 
<strong>Michael Hingson ** 27:48
I interviewed someone a couple of weeks ago, we were talking about writing series, he's not a great fan of series, because he says he likes to see things in and wants to stay alive long enough to see the end of a series. And I can appreciate that. But we mentioned JD Robb A while ago, the the other side of the fact that she's written now what 353 or 54, in the in depth series. They're still all standalone. That is you can read any of them without reading the ones before or after. Although if you start from the beginning, the beginning you can see an evolution in the process. And so, you know, I went when you write a series, is it really probably best and most important to start at the beginning and go through the series? Or can each of the books be read by themselves without too much of a problem?
 
</strong>Diane Bator ** 28:43
I think in particular for wildblue mysteries, I think they can all be read as a standalone until the end. And I know somebody said well, the last one's great, but now I want to go back and read the rest. So I don't know if that meant that they didn't quite get something or they just wanted to go read the rest of the books. But for the most part there, you can read them as a standalone.
 
<strong>Michael Hingson ** 29:08
We started reading the Joe Pickett CJ box series. Have you ever read those? I have not. CJ box is the author. The protagonist is a game warden in Wyoming. And when we discovered it, we we started reading book 18 and fairly close to the beginning. We got very intrigued but they made a reference to something that happened in the previous book. We could have gone on and read it but we just decided to stop and because we were intrigued and we really liked the portrayal of the character is weeping. My wife and I. We went back and started at the beginning. So it was like over a year before we got back up to book 18 And what happened in the previous book was relevant and interesting. It wasn't necessary for the reading of book 18. But it sure made it a lot more fun to go back to the beginning. And so we we did and, and thoroughly enjoyed it. Well, I'm anxious to to have the opportunity to read some of yours, maybe I'll have to figure out a way to download them. Or maybe they'll get converted to audio at some point. But if we, we get a chance, I'll have to go hunt them down some way and be able to read them. Are they available? Are they available as ebooks anywhere?
 
</strong>Diane Bator ** 30:32
They are? Yeah, they're all over anywhere. You can buy ebooks, so
 
<strong>Michael Hingson ** 30:36
Okay, so we can, can go find them. And that's pretty important. How sales been obviously enough to please your publisher, but if you had any that people classified as bestsellers,
 
</strong>Diane Bator ** 30:48
I wish not really at this point. I mean, it's a lot of it is the marketing as well. And it's hard to juggle, raising kids working full time doing the marketing, doing the writing, and it's. So I've hired a PR guy lately, just to see if that will kind of help give a boost. And Mickey's been really great. So we'll just see how that goes. Has he?
 
<strong>Michael Hingson ** 31:15
has he gotten you some good PR?
 
</strong>Diane Bator ** 31:17
Oh, excellent stuff. It's been a very busy couple of months, that's for sure.
 
<strong>Michael Hingson ** 31:22
Yeah, I've met Mickey. And we actually started working with him. I think we talked about that, and so anxious to see how that how all that goes because we did thunder dog, but that was published through Thomas Nelson. And we couldn't get running with Roselle to be picked up by a publisher. It was written more for youth, although more adults by then than youth. But in the time that we had when it was written, no one seemed to want to pick it up. So we self published it. And so we're looking forward to Mickey helping to make that one more visible. We just started writing our third book, which is going to be talking about controlling fear and continuing not the story, but to teach lessons of things I learned that helped me survive on September 11. But doing it from the standpoint of the fact that I've used a guide dogs, and so we're going to have a very strong animal involvement in terms of how animals help enhance what we do, and a faith involvement as well. So that one, however, has been picked up. And we've signed the contract and we're riding away on it.
 
</strong>Diane Bator ** 32:34
Oh, congratulations. That's exciting. So that
 
<strong>Michael Hingson ** 32:37
will be a lot of fun. And I hope it will help people learn that they don't need to let fear overwhelm them. And by not doing something that just allows you to be completely as I would call it blinded by fear. You can make more intelligent and substantial relat well reasonable decisions in your life, rather than just doing it out of fear. Yeah. So we're hoping that that goes, well. Well, what do you think the best thing is about being a writer,
 
</strong>Diane Bator ** 33:06
I get to make up all kinds of stuff and do all kinds of stuff in my head. I think it's really awesome to be able to sit down and make up like whole worlds whole towns, whole, all kinds of people and to be inspired by people and things around.
 
<strong>Michael Hingson ** 33:23
So as you're making things up here, you're obviously using your own experiences to create the towns and the scenes and so on. Oh, absolutely. Do other people give you ideas for scenes Do you? Do you let anybody look at your writing and they come along and they say things like, you might want to consider adding this in or adding this scene in or making it appear differently than maybe you originally started? Not normally.
 
</strong>Diane Bator ** 33:48
Usually nobody sees it until at least the rough draft is written. I get lots of people going, I have an idea for a book you should write. So I have a few of those kicking around. And I actually have a friend of mine. He's been wanting to write a book his whole life. And he's 65 now. And he doesn't he doesn't consider himself a writer. But he makes the line and gives it to me for every chapter so that I can do the writing part of it. So one day, we'll get it done.
 
<strong>Michael Hingson ** 34:25
Collaboration. Yep. There's nothing wrong with with doing that. So what does your family think of you being a writer and having all these things that you create and so on?
 
</strong>Diane Bator ** 34:37
My kids love it. They think it's very cool. My youngest when he was I think I can't remember if it was kindergarten at grade one. He needed to pack a shoe box for school. And he's got this shoe box and he's got all these things in it. So I'm like, Well, what did you bring in your shoe box? I'm curious and one of the Things was my very first book my novella. And so why do you have my book in there? And he says, Well, I know from this that if you can write a book, I can do anything. So I just say it was always like, Oh, he got me right in the heart. So, so that just was always cool. And one of his brothers, my middle son always tells me well, when your books are made into a movie, we're going to take the limousine down to the premiere, like, okay, fine, there you go. Right. So they're very encouraging. Well, we're
 
<strong>Michael Hingson ** 35:33
looking toward the day, the thunder dog will be a movie, we've got some people who are working on it. And we're making progress, nothing that we can talk about yet. But it should be a movie, in my opinion, and a lot of other people have said the same thing. And if it if it is, hopefully, it will be able to keep the same kind of motif and theme of the book, and that it will help teach people about blindness, and it will help people maybe learn some lessons about September 11. But also, it's important that it be entertaining. So it'll be kind of fun. No, that's so cool. My, my agent for writing thunder dog is still advocating to this day that he wants Brad Pitt to play him not that he had a big part in any of it. I said, Well, that seems fair to me, you know. But, but we'll see. Yes, any
 
</strong>Diane Bator ** 36:25
input on the script, he'll have a bigger role.
 
<strong>Michael Hingson ** 36:30
We haven't given him that. But it will be kind of fun to just see how it goes. How old are your kids?
 
</strong>Diane Bator ** 36:38
Oh my gosh, my youngest just turned 21. It makes me feel really old. 2123 and 25.
 
<strong>Michael Hingson ** 36:49
Yeah. Well, so now what is your husband think of all of this?
 
</strong>Diane Bator ** 36:54
I'm actually divorced. So divorce, so he doesn't think about it. He didn't think a whole lot of it. So it kind of contributed No
 
<strong>Michael Hingson ** 37:03
fun.
 
</strong>Diane Bator ** 37:04
No, no,
 
<strong>Michael Hingson ** 37:05
but you got? Yeah, go ahead.
 
</strong>Diane Bator ** 37:07
No, I was gonna say when somebody tells you writing is not a career, then that's yeah, it doesn't work out. So well.
 
<strong>Michael Hingson ** 37:15
Gee, what did he do for a living?
 
</strong>Diane Bator ** 37:18
Um, I'm not sure what he's doing. Now. He was not a plant manager. But he works for big plant. Well, operations and stuff. Very logical thinker.
 
<strong>Michael Hingson ** 37:31
Well, that's fine. But even managers have to write budgets and other things. So what a thing to say to you. Yeah. Ready comes in all forms. And people, and people have made writing a great success. I know Suzy Florrie who I worked with on thunder dog does a lot of writing. And then the book we're writing now Carrie Wyatt, Kent and I are working on the carries a friend of Susie, Susie is in a Ph. D. program. So didn't have time. But Carrie and I are working on this. And we're we're very excited about the directions that this book is going to go. But clearly, she also has made a career out of it. And needless to say, there have been a number of people who make careers out of writing. Of course, it's a career of course, it's a worthwhile endeavor. Yeah, I just told them never say that to Stephen King. Uh, yeah. Yeah. Partly because you never know where you might end up in a book, or, or in real life. You know, you could be the next person in pet cemetery, but you know, right. And he continues to be sick and look at his kids.
 
</strong>Diane Bator ** 38:40
Go, yeah, yeah, it's amazing.
 
<strong>Michael Hingson ** 38:44
And going back to mysteries, not with too much more graphics, but Clive Cussler, and the directed series and so on. Yeah, he's had a little success at making making books a good career. And he did. And, of course, he's passed away, but the family is continuing it.
 
</strong>Diane Bator ** 39:00
Yeah, I was fortunate to get to have a video chat with Robin Purcell, who was riding with him as well. So ah, yeah, that was very interesting.
 
<strong>Michael Hingson ** 39:10
Then there's always the Louis L'Amour family. And of course, talk about, you know, everybody can scoff about westerns and so on. But he made a an incredible career out of it. And they're continuing that process. And I've never got to meet any of those people. But I think it'd be a lot of fun.
 
</strong>Diane Bator ** 39:29
Very neat. It would be really great discussion, that's for sure.
 
<strong>Michael Hingson ** 39:33
I think it would well, if you ever get a chance to to know any of them and, and get a chance to refer them to us to talk on the podcast. We'd love to do it. I think it would be a lot of fun. Well, so if you had something that you wanted to advise people who are interested in writing to do or, or thoughts that you would have for people about being a writer, what would you say to
 
</strong>Diane Bator ** 40:00
do it anyways, you know, just write what you love to write, find an editor, somebody who actually knows how to edit a book, not just, you know, the guy next door who likes to read, and just do it, give it your best shot, you got nothing to lose.
 
<strong>Michael Hingson ** 40:20
Good editors are hard to find. But also good editors really understand what it means to help you shape the book, rather than trying to write it the way they want it written. Yeah,
 
</strong>Diane Bator ** 40:33
there's nothing worse than having somebody edit your book and take your voice out of it. And it's just, it's very frustrating. And I know I've worked with a few different writers as well. And in a very intentional to leave in things that are them. Things that are obviously very wrong, we can we can have to tweak that, because that doesn't work. But things that are very much them and how they're, how they would speak and how they would write, those things have to stay.
 
<strong>Michael Hingson ** 41:06
So when you're, when you're working with people, you've you've, you've done some things you we talked about your blog, writing the blog piece, and so on. And you've been a writing coach, tell me more about that, if you would,
 
</strong>Diane Bator ** 41:18
I that was something I started through COVID. So I've only worked with a handful of people. But I was working with people before then. And doing the same thing, just doing the edits and helping to make sure that book flowed and worked. And the story made sense. I was just doing one for somebody not too long ago, he's actually doing rewrites right now. And the very first read of his very first chapter, I sent it back to him. And he said, This reads like a textbook, or a movies scripts, like it's a very point for more than an actual story flow. So he's reworking right now. But we'll see what ends up happening.
 
<strong>Michael Hingson ** 42:00
I wish we could get textbook writers to make their books less boring. I think even even the most calm, well convoluted or incredible textbook could have stories in it. You know, a lot of people when I was getting my master's degree in physics, a lot of people talked all about the math and physics. And they talked about the philosophy. But the books, did all the math and never really discussed in in a more engaging way the philosophies of physics or these authors who were very famous physicists didn't tell stories in them. And I submit that they would get a lot more engagement from people, if they really talk not just about the math part of it, not just about the physics itself, but the philosophy and tell stories of how they got where they did and engage people to be more interested, especially at the undergraduate level, I would think,
 
</strong>Diane Bator ** 43:03
Oh, yeah, I agree with that. Just make it more relatable and more. Yeah, I think that's great.
 
<strong>Michael Hingson ** 43:10
How do you get how do you get people to do that? It's a challenge. So tell me about the blog, what kind of things have happened with your blog, and what that's doing for folks.
 
</strong>Diane Bator ** 43:22
I started escape with the writer in September 2018. Because I'd had a blog forever, and I was awful at keeping it up and writing stuff on it. So I thought, You know what I'm gonna share. And I started sharing other people's works on my blog. I still, you know, once every so often I take a day, and this is my stuff. But I work with Mickey, I've got a bunch of his writers who I post their stuff on it, and the people that I find that I post personally, I always send them questions to answer and we make it really personable and fun. And you get to know more about the person, the writer, as a person, as opposed to just here's my book. Yeah. So I think that's, that's the part I have a lot of fun with.
 
<strong>Michael Hingson ** 44:15
Well, it makes it more engaging and more relevant all the way around, because it's, it's great to read books and so on, but it is nice to know more about the writer, the people who are writing the books and getting more engaged with them, and then makes you more interested and fascinated in what they write. No, absolutely. So you've had some success with the with the blog.
 
</strong>Diane Bator ** 44:39
It's still going. I started with two days a week and now I'm at three days a week and I could probably do four if I want to. But it's takes up a lot of time. So three is just right for now. Yeah, I
 
<strong>Michael Hingson ** 44:54
haven't had the discipline to keep my blog up like I need to and that's one of the things that I have to Want to work toward Chris being involved with accessibe and helping to make internet websites more accessible? Takes a lot of time. And the podcast is probably the things that keeps me the most busy right now. But even that engagement, we need to be out there doing more writing stuff. So it's one of the efforts that's gotta happen over time. Yep, exactly. But it is all fun to do when it is fun to interact with people. What do you think that social media has done in terms of affecting the writing industry affecting what you do and so on, not just your blog. But in general,
 
</strong>Diane Bator ** 45:40
there's lots of good and bad for sure. I mean, in the good side, you can get connected with writers all over the world. So I've been fortunate because of that, that I've had writers literally from just about every country can think of that had been on my blog that I've gotten to know in a different way than just, you know, liking their posts. And then other ways, you get people that are just downright nasty, and they know everything and tell other writers, you know, give up what you just posted as awful. Or there's a typo in the meme, you shared that somebody, you know, 80 people removed for you and had posted, right? So it's just you have to, there's lots of good, but sometimes you just have to take the bad with it.
 
<strong>Michael Hingson ** 46:26
Yeah. And you kind of wonder about some of the people who just do that sort of stuff. I wonder if they would do it face to face, you know, and that's the problem with social media is that you're not really making the same level of connections. Yeah, that's very true. And we lose and have lost so much of the art of conversation, because that happens. And it's so unfortunate that we don't connect like we used to. And I realized that the other side of that is that we live in a world where there is so much technology that gives us the opportunity to connect and so on. But we don't really connect if we don't take full advantage of that. And when we just get in social media, and we don't have conversations and other things like that, then we're really missing a lot of what's available to us.
 
</strong>Diane Bator ** 47:18
Oh, absolutely. That was one thing that I know. Canada In particular, we had a lot of lockdowns, especially in Ontario. So there was a lot of things we could not get to do. But joining some of these groups, like I part of Sisters in Crime and crime writers of Canada and that sort of thing, and being able to sit in on some of these really great webinars, and even just a meeting where people are chit chatting back and forth, which was really great, because you get to meet different people and learn different things. And, you know, people, we have a writing group that literally has writers from Vancouver, all the way over to Halifax, so from west to east, and everybody in between, which is really neat, because we never would have met otherwise. And you can have those kinds of conversations,
 
<strong>Michael Hingson ** 48:11
all sorts of different writing styles. So not just mystery, and not just fiction.
 
</strong>Diane Bator ** 48:16
No, it's the one particular group was with the writers union of Canada, and everybody's very mixed genres. You know, we help each other out, we give each other support and it's just just a really nice group to hang out with.
 
<strong>Michael Hingson ** 48:31
Do you ever associate with any of the writers groups or whatever? Through writers in Canada? Do you associate with any of the groups in the US?
 
</strong>Diane Bator ** 48:40
Absolutely. Sisters in Crime has been really great because they have groups all over the place and I've been able to sit in on different webinars and different meetings. Oh my gosh, Grand Canyon has a great group Arizona together group I was with I can't even remember where they were New Jersey, I want to say something like that.
 
<strong>Michael Hingson ** 49:04
There's a lot of crime to talk about back there. But there's a lot of
 
</strong>Diane Bator ** 49:07
crime everywhere. It's been really great to get all these other perspectives and and just some great ideas. Well, that
 
<strong>Michael Hingson ** 49:18
is, you know, really cool. And that's of course, the whole point by connecting with other people. You do get other ideas, don't you? So now you have to create a a book or a series involving all the Sisters in Crime and but you can have a lot of fun or that
 
</strong>Diane Bator ** 49:35
actually, I've had some kind of a similar idea to that. But yeah,
 
<strong>Michael Hingson ** 49:40
how about brothers in crime?
 
</strong>Diane Bator ** 49:43
Maybe you know,
 
<strong>Michael Hingson ** 49:44
equality after after
 
</strong>Diane Bator ** 49:46
course. Well, Sisters in Crime also has brothers in there. So it's not just sisters out there.
 
<strong>Michael Hingson ** 49:54
There you go. Have you thought of writing any other genres like you know, science fiction or, or, or other kinds of fiction types of things.
 
</strong>Diane Bator ** 50:04
Actually, this, the book that I'm collaborating on with my friend is fantasy. So he's a huge fantasy buff. And he's, like I said, he's making all the notes and making all the little fine tune details. And I just have to sit down and write the story. I also have a YA fantasy that I've been working on, when I have nothing else to do. And that will come out one day as well. And I also wrote my first stage place. So that's when they, you know, we'll end up doing the workshop with and then we'll see what happens. So like, what can you tell us
 
<strong>Michael Hingson ** 50:39
about the play?
 
</strong>Diane Bator ** 50:40
It is a ghost story.
 
<strong>Michael Hingson ** 50:43
Now we're getting there, right?
 
</strong>Diane Bator ** 50:45
Because I work in the theater. It's a very old book. The building was built in 1875. And, yes, we have our ghosts. I haven't seen any of them. But every now and then you something will happen. They get let go. Okay.
 
<strong>Michael Hingson ** 51:01
Of course, down here in California, in San Diego, there's the Del Coronado hotel. I don't know if you're familiar with the del, but they have ghosts, there is a one room where a woman has died. And she she haunts that room. And a number of people have said that they have seen her. She's not a mean ghost. Now they've stayed in the room. And they've seen her in the halls. But people have said they've seen her in the room. So everybody wants to stay in that room, of course. But the Dell apparently has several ghosts, and nobody is near as I read. Recall, her understand, seems to be a bad ghost, which is good. Yeah. And it's, it's a lot more fun. But well, I'm looking forward to hearing more about the ghost story when it's done. So you don't have to come up and do a book with a blind character. And I'll be glad to help you with that. But we haven't seen that many that are that are really portraying blind people very well, in in a lot of things with disabilities in general. There have been various books of one sort or another. And of course, there have been plays in movies and television shows. But a lot of the time the actors aren't people with disabilities, which really leaves out dimensions that we would add to it. Dakota, of course, won the Oscar this year for Best Picture. And I think part of what made it successful was that they were really dealing with people who were deaf, which is important.
 
</strong>Diane Bator ** 52:24
Yeah, absolutely. So yeah, we should
 
<strong>Michael Hingson ** 52:27
should talk about doing a book with blank character
 
</strong>Diane Bator ** 52:30
works for me characters.
 
<strong>Michael Hingson ** 52:31
There you go. Well,
 
</strong>Diane Bator ** 52:33
we can do that's great. For sure.
 
<strong>Michael Hingson ** 52:34
Well, any last thoughts that you have? We've been doing this for a while, are there any last thoughts that you'd like to bring up about anything we discussed or advice you want to give to people?
 
</strong>Diane Bator ** 52:45
Just as I say, you know, if you if anybody out there you're looking to write a book, do a little research, find out anything you need to know any questions you have. Find people who have written books, ask questions, contrary to what you may hear on social media. And my favorite saying is there are no stupid questions I've already asked them. So ask the questions, look for people to help support you and write the book.
 
<strong>Michael Hingson ** 53:15
I am a firm believer, and there is no such thing as a stupid question. Or I think that when people ask what you regard as stupid questions, sometimes you do wonder how much they observed. For example, I once spoke to a book club, they said, we read your book, we read Thunderdome, we'd really like you to come in and talk with us. And we happen to actually be in Novato, California, where I was living at the time. And all these people said, we read it, we really want to talk with you about the book. I go and we start talking and I open the floor to questions. And the first question that someone asked is, why were you in the World Trade Center? Now, we spent a lot of time talking about that in the book, which makes you really wonder what they were thinking and maybe they were just trying to be engaging. But to ask that question. Is is still what have you been observing? And how much did you absorb of what you read? There are so many other ways to have asked that and gotten more content into it. But then I took the question and said, well, the vision issue isn't what I was doing in the World Trade Center on that day, but how I got there, so I you know, you can you can deal with that. But still, I'm amazed sometimes at what people observe and don't observe. Yeah. Which goes back to your comment about negativity on social media a lot of the time, but we we we cope. Oh, absolutely. Well, if people want to learn more about what you're doing, if they want to learn about the blog and possibly start reading it, if they want to find your books and so on. Can you tell us all about that? How do they do that?
 
54:58
easiest place to find it Everything is my website. And it's Diane <a href="http://Bater.ca" rel="nofollow">Bater.ca</a>. Links. Yeah, D I A N E B A T O R are all one word, dot a, you're saying you have links. I have links to all kinds of fun things that needs a little bit of updating the blog, the escape with the writer blog, I've got some fun little videos that I do up, we go up on to Lake Huron, and I take a bunch of little 22nd videos, which just kind of peace and quiet and calm. All of my books, there's links to buy sites for all of my books. I've got, oh, my goodness, books that I'm helping other people with, or have helped other people with. You name it stuff about book coaching.
 
55:52
Well, great. Well, I hope people will go to <a href="http://Dianebetor.ca" rel="nofollow">Dianebetor.ca</a>. And check it all out. And we'll engage with you, I assume that there's a way to contact you on the website. Yeah, definitely. Cool. So I hope people will do that. This has definitely been fun and informative. And I think that it's always exciting to to meet people who are creative and write and are able to express themselves and engage other people. So I really appreciate you taking the time to be with us today. And giving us a lot of your time and information.
 
</strong>Diane Bator ** 56:31
Oh, thank you. I appreciate being on cares. I loved reading about your story and finding out what you do. So this has really been fascinating for me as well.
 
56:41
Well, it's definitely figuring out ways to work together, I'd love to explore that. That sounds terrific. And for all of you listening, reach out to Diane and <a href="http://Dianebator.ca" rel="nofollow">Dianebator.ca</a> and engage her. And also we'd like you to engage us so please feel free to email me if you've got thoughts or comments about this or any of our episodes. You can reach us at Michaelhi, M I C H A E L H I  accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So MichaelhI at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. Or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And we'd love to hear your thoughts. I hope that you will give us a five star rating after listening to this episode. And when this goes up, Diane, we will definitely make sure that you know about it and you can share it everywhere you'd like to share it as well.
 
<strong>Diane Bator ** 57:45
Absolutely. I'll put the link on my website as well. So well thank you
 
</strong>Michael Hingson ** 57:49
all for listening. And we hope that you enjoyed this and that she'll be back next time and Diane once more. Thanks very much for being with us.
 
<strong>Diane Bator ** 57:56
Thank you as well Michael, really appreciate it.
 
</strong>Michael Hingson ** 58:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Prolific Author with Diane Bator</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/42120632-091b-407f-ae9b-b888a68bccc9.mp3?source=rss&amp;ext=asset.mp3" length="38256084" type="audio/mpeg" />
<itunes:episode>60</itunes:episode>
</item>
<item><title>Episode 59 – Unstoppable Centered Leader with Donovan Nichols</title>
<guid isPermaLink="false">https://pinecast.com/guid/b71125bf-aadd-4876-89ae-d3be9b416107</guid>
<pubDate>Sun, 18 Sep 2022 11:00:00 -0000</pubDate>

<itunes:duration>01:04:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9c090d42-1b91-4c3f-836c-1f455eb01697/UM059-Donovan_Nichols-coverart.jpg" />
<description><![CDATA[<p>What do a Rubik’s Cube and leadership have in common? Hint, think about the title of this episode.
 
Meet Donovan Nichols who describes himself as a values-based, recovering workaholic. Donovan always felt his mind seemed to work differently than those around him, but it was not until his late thirties that he discovered he not only was an ADHD individual but that he also had a reading disability.
 
Disabilities notwithstanding, Donovan went through school all be it a bit slower than others, graduated from college and obtained a master’s degree, and had a successful 15-year career in the college student affairs arena.
 
Eventually, he discovered that his life path was taking him in a different direction. Today, he is seeking his Ph.D. in Higher Education. He also is a speaker and teacher on Leadership. One of his main programs is based on solving the Rubik’s Cube. He will tell us why the cube is so important and how teaching students to solve it helps them advance and learn to live a better life.
 
Donovan’s story and this whole episode are quite fascinating and inspirational. I had a lot of fun getting the opportunity to interview Donovan and I hope you will have as much fun and joy listening to this program.
 
<strong>About the Guest:</strong></p>
<p>is a passionate educator, optimistic innovator, servant leader, caring speaker, husband, father, and fun seeker! As a professional speaker since 2008, Donovan has inspired thousands of people across the country to see the world from a different perspective, discover solutions to their challenges, and unlock their potential. This winner of the prestigious “20 Under 40” award for distinguished leaders has a proven track record for transforming groups into high-functioning, award-winning organizations. Through overcoming his learning disability and mental health challenges, Donovan has gained effective life tools and a unique perspective that he loves to share with others. During the pandemic, Donovan left his career in student affairs after 15 years and is now a full-time speaker and Ph.D. student. This self-proclaimed values-based, recovering workaholic says his greatest accomplishments in life are (1) marrying an incredible woman who makes him a better man, and (2) tag-teaming with his wife Alycia to raise two loving and joyful sons, Sawyer and Knox. Donovan’s primary goal in life is to help people live happier, healthier, and more balanced!
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome once again to unstoppable mindset. Thanks for being here, wherever you happen to be. I hope that you will enjoy our episode today and that you're enjoying this whole series. I'd love to hear from you. So don't hesitate to reach out and let me know what you think we have Donovan Nichols on unstoppable mindset today, and I'm gonna let Donovan tell his story. So Donovan, welcome to our podcast.
 
<strong>Donovan Nichols ** 01:44
Thank you, Michael. I'm excited to be here. Thanks for having me.
 
</strong>Michael Hingson ** 01:47
Why don't you tell us a little bit about kind of where you came from your early years and all that sort of stuff just so people get to know you a bit.
 
<strong>Donovan Nichols ** 01:55
Sure, I am from a blue collar family to amazing and loving parents who are both kind of educators by trade, and instilled that in myself and my family from from a young age very values based but, you know, went through some hardships. And at one point were on food stamps, and government cheese and all of that stuff when I was a little bit smaller, and they just had put everything into our family and said they're going to do everything that they can to make sure that we have a good life that we're all educated and giving people so that's kind of where we started from. I was born and raised in Sylvania, Ohio, which is a suburb of Toledo and on the Ohio Michigan border. And I went to the University of Toledo did my undergrad, my masters there, and I am now a doctoral student as well. And getting my doctorate at the University of Toledo. I've lived a couple different places. I've lived in Las Vegas. I was there for six years. I've lived in Georgia and Athens, Georgia. I was there for about three years, and also lived in Prague in the Czech Republic for six weeks, and was a nomad around Europe for another four weeks. So I've had a lot of great experiences over life. So you're back in Slovenia. I am back in Sylvania. Yep. So I made my whirlwind tour of the United States, when you know, Ohio, to Nevada to Georgia, back to Ohio.
 
</strong>Michael Hingson ** 03:36
Now, when were you in Las Vegas?
 
<strong>Donovan Nichols ** 03:38
I was there from 2006 until 2012.
 
</strong>Michael Hingson ** 03:42
It is certainly changed over the years.
 
<strong>Donovan Nichols ** 03:45
Oh my gosh, yeah, I went back just, you know, couple years later, and there's just new buildings and other buildings were torn down. And it's just it's an ever evolving city.
 
</strong>Michael Hingson ** 03:57
We were there almost three weeks ago, for the first time in a long time. I've been to a couple of computer electronics shows, but not really got a chance to see much of the city. But we went to a concert actually to a Michael Buble a concert is just amazing how much it has changed. And the prices have gone up a great deal.
 
<strong>Donovan Nichols ** 04:18
Yeah, that's I mean, my parents went back I think for their 25th anniversary, and they were talking about how the prices were so low and you know, got to do all this great stuff. And now the prices are just astronomical.
 
</strong>Michael Hingson ** 04:30
Yeah, even food is not something anymore that you go to Las Vegas and expect to get an inexpensive price.
 
<strong>Donovan Nichols ** 04:37
It's pretty right. Yeah. And they're charging for parking now. And different blades
 
</strong>Michael Hingson ** 04:41
are charging for parking. And hotels are very expensive. And yet people still go and gamble. We're not gamblers. So we didn't do that.
 
<strong>Donovan Nichols ** 04:49
Yeah, but I love my experience there had a wonderful time as a young new professional in that city.
 
</strong>Michael Hingson ** 04:56
So you went off to college and got a master's degree and all that and then you went into the workforce. What did you do?
 
<strong>Donovan Nichols ** 05:03
Yeah, so actually, after I got my undergrad in communication started off in engineering, actually, my brother's a mechanical engineer, actually, as a nuclear engineer now, followed a little bit in his footsteps. And then, after my freshman year realized that I needed to carve my own path and find what worked best for me. I still remember sitting in one of my engineering classes, huge lecture hall, just looking in the screen and asking myself are, what am I doing here? And it was kind of this not only what am I doing here in this in this program, but what is the purpose of me going to college? What is the purpose of me being on this earth and had this you know, philosophical awakening, realize that I loved leadership and being on campus and helping other students getting engaged and really enjoying their college experience. And so from that, I decided to go get my Master's in higher education. So I did that right after my undergrad. And then right after that, I joined AmeriCorps, which is like the domestic Peace Corps, that is to fight poverty in America, I spent a year in America before. And then I moved out west to Las Vegas spent 15 years working in student activities. And that's kind of where my career led me is to help other students get involved on campus, teach them about leadership, and the you know, just enjoy their college experience and take the most from it as possible so that they can grow and develop and be amazing citizens of the world.
 
</strong>Michael Hingson ** 06:42
Now, you have said that you have a disability, is that something that you always knew or you discovered later, or what
 
<strong>Donovan Nichols ** 06:52
I can still remember back to being in second grade, and the teacher told me that I was in the lowest reading group. And I just wondered, you know, why I thought I was a good student, I thought I was very intelligent. And I just, you know, kind of question it. But then throughout life, I just always knew something was different with my brain. And I think a lot of people, you know, think differently, we have all these different types of neuro diversities, but they're just something that I couldn't wrap my mind around, but just knew I was different. As I would take tests, I would have to plug my ears, tap my foot on the ground, I would always be the last student that would take a test, it took me forever to read through everything. Funny story with my AC T's, I took the AC T the first time, my math score was good. My reading score was low, and knew that it took me a long time to read and actually what would happen is I get to the questions, and the test would be over. And I wouldn't be able to actually answer the questions. So I just fill in bubbles. So I my my mom said, Well, why don't you take a speed reading course, I took the course went back took the AC T again, did better in the math section that I didn't study for whatsoever and worse in the reading section. So so I you know, I there's all of these hints, but I had never gotten tested. It wasn't until I got to, to the University of Toledo working as the assistant dean of students and I taught a course and leadership, I had a student that came up after class, and said that he needed an accommodation for the class. And it really gave me pause, because he is an extremely intelligent student was highly engaged, I would have had no clue that he had a diversity. And it turned out that he had a learning disability. And so I from that point, I started to try to figure out a little bit more because his story really jives with you know, what I had felt my entire life. And at the age of 37, I ended up going through testing, which is not easy to try to find a place to get tested as an adult and the amount of money that you have to pay to get testing and I had to go seven or eight times for the testing. It's, you know, it's not an easy process to go through. And the ultimate outcome was I found out I have ADHD inattentive type. And I also have a reading impediment that makes it somewhat difficult are actually very difficult for me to to read. And so the the ADHD really as I'm reading, I'll get to the bottom of the page and realize that my mind had completely wandered, I have no idea what I read. So the second time I'll say okay, I'm gonna focus this time and I'm gonna get it. I'll get to the end of the page again and realize that my mind wandered once again, even though I told myself I was gonna focus. So it's You know all that to say that it wasn't until I was 37 years old, that I was finally diagnosed with a learning disability, but it was always something that I had known. I just didn't know how, what exactly it was.
 
</strong>Michael Hingson ** 10:14
So when you say a learning disability, what, what is that? Or can you describe it in more detail? Or? Yes?
 
<strong>Donovan Nichols ** 10:21
So with the learning disability really, you know, it's, it's something within your brain so they call it a neuro diversity and it with the neuro diversity, it's essentially that, you know, your brain works differently. And so it's there's so many different types of neuro diversities that are out there specifically with ADHD there's, and then you know, a lot of people think with ADHD, it's, you know, somebody that's bouncing off the walls, and it's just very hyperactive, which that is a type of ADHD. But another is the inattentive type. So for me, it is I can be looking at somebody and having a conversations. And as we're having a conversation, I could actually be saying, Yep, aha, and it seems like I'm paying attention, and my mind is completely somewhere else. And so I just get, you know, attracted to different stimulus that happened, I won't mind wanders frequently, when, you know, I was just before we started talking, I was closing tabs, because I had 112, web browsers open. And that's just, I get interested in something, I'm like, Oh, that's really cool when I start to research that, and then that leads me to something else. So that's one part of it. Another piece that people don't really know, is that I have hyper focus. And that hyper focus is I can just get so completely engrossed in something that the rest of the world just kind of goes away. And I just get deep into whatever that is. And so if it's something that my mind is very interested in, that's, that's a piece of ADHD that people don't really know, they think it's kind of you're looking at all these different things in your mind's wandering all the time. But your, your mind can also hyper focus as well. So I'd like to talk about that, because that's something that people don't necessarily think of, or know about.
 
</strong>Michael Hingson ** 12:17
So what do you do to address that in terms of everyday life? Or reading and so on? Now, are there things that you can do or, yeah, that you started to perform, or what, there
 
<strong>Donovan Nichols ** 12:29
are some medications that help the you know, the other thing with learning disability is there's no cure. Right to it there, you know, there are medications that can help with somebody's condition, so they can concentrate better, be less impulsive, feel calmer, and, and then there's all their accommodations that you can make. And these are, you know, practices that you can use a skill, and something that I didn't realize throughout my life as I had created my own accommodations. And that's when I was diagnosed, I had, you know, talk to the doctor about a psychologist and just said, you know, what can I do? And they said, Well, you know, you've already figured out some things without even knowing it. So some of the things that I do is I will listen to meditation music, while I work for classical music, my entire master's thesis was written while I listen to classical music, and there is just something about it, that allows my mind to focus a little bit more. And so that works for me, I usually need, you know, quiet or you no door shut. And there's also you know, these accommodations that you make there, there are some times that it can come off negatively to other people. I've heard throughout my life, and this is before I knew that I had a learning disability, that people would say that I'm closed off and not approachable, because my door would be shut at work. Well, what I was doing is I was really trying to accommodate my learning disability, so I could focus in on what I was doing, but it felt to other people, like I was closing them off or just trying to not be approachable. And so that that until I was you know, later on in life, then I started to try to find ways, okay, how can I keep my door open at time so that I'm approachable, but at the same time, be able to find what works for me so that I can focus in you know, so that that's one of the things that I do, you know, one of the things that I had talked about earlier is like, I will tap my foot to a beat. And sometimes when I'm doing that, or shaking my leg, I have to be careful because in a meeting when I'm shaking my leg, it'd be snowing to somebody if I make the table shake, but you know, for me that rhythm that there just something about music, I've always been, you know, captivated by music and a musician play guitar sing. And that is something that helps my mind find a rhythm and be able to stay concentrated on whatever I'm working on.
 
</strong>Michael Hingson ** 14:59
So So you discovered that you had a learning disability, it's always good to find the answers, isn't it?
 
<strong>Donovan Nichols ** 15:05
Oh, absolutely. You know, it's one of those things where I didn't know what I wanted the outcome to be. When I went and got tested, you know, it was like, Okay, if I, if I don't have a learning disability, then, you know, then what, then okay, well, why is all of this stuff happening? Or why do I think differently? Or, you know, why can I not pay attention? And then, you know, the other aspect of it is okay, well, if I find out a learning disability, then what, you know, I have a learning disability. So what, what comes next, and I think the best is, is knowing, because once you know, then you can address it. And I really wish that I would have been tested as a young child, it wasn't as prevalent getting tested back then. But I really wish that if I would have had accommodations during my AC T, I probably would have done much better, I might have gotten more scholarships, to be able to go to college. And so there's a lot of other things that could be beneficial. I was, you know, I was a straight A student going through to through school, which is one of the reasons why I'm like, well, there's no way that I have a learning disability, I'm able to get A's in class. But what the rest of the world didn't know is I'm putting in triple the amount of work and not getting any sleep at night, because I'm reading and it's taking me a long time to get everything done. And so that it's funny, because one of my my pieces is that I say that I'm a recovering workaholic. And a part of that is that workaholism, I think, came from my learning disability of having to put in the extra hours. And so the more hours that I put in, the better I could do, and my accommodation was, well, I'm gonna feel better about myself if I go above and beyond what people's expectations are, because I am not able to do it as fast as other people are.
 
</strong>Michael Hingson ** 16:59
Right? Well, so you were in, in the college environment, student activities and so on for 15 years. And I remember going a long time now, but a lot of the Student Affairs people that I knew at UC Irvine when I was there, and not only enjoyed talking with them, but they they helped a lot in terms of assisting with sometimes accommodations and financial aid and just being integrated into the campus. So it's clearly a very rewarding career to be involved in all that. But then you switched, what prompted that,
 
<strong>Donovan Nichols ** 17:35
it is a very rewarding area to work in. I mean, just to see the development of students over the course of the time that you get to work with them, but then watching what they do after. I mean, I've I've had students that went on to be an assistant for David Copperfield, or another student who was on a Hulu program, Hulu series behind the mask and, and it's just awesome. I've had students that become PhD students before me. And that's just exciting to be able to see that development and know that I was allowed to be a part of their journey and, and help them along the way in any way that I could. So leaving that type of environment can be very difficult because of how rewarding it is. But essentially, what it came down to is work life balance. And I realized that as a young professional staying at work until two o'clock in the morning, you know, for comedians and movie nights and all that the fun entertainment or sticking around after a program just to talk to a student because they were going through something and to help them with their their mental health. You know, that was something as a new professional when I don't have kids, I didn't have a dog to take care of. I didn't have a spouse that wanted to see me out. And you know, all the time that that was fine. But as I later in life, I got married to an amazing woman, Alicia, we have two kids. So you're inox. We have four dogs. Chloe Tate, Doosan Vegas and with that and having people rely on you at home, but also just wanting to spend time with you and you wanting to spend time with them. It that type of lifestyle just wasn't as accommodating to what I wanted in my life anymore. And so I say, you know, I didn't go through a midlife crisis, I went through a midlife innovation, and I had to rediscover who I am and who I wanted to be. And ultimately, I know that I'm a caring human that wants to inspire people to reach their full potential and live balanced. So I wanted to look for a career that would allow me to do that. So I'm getting my PhD with the hopes of being faculty professor at a university, but I'm also speaking and doing consulting and through that I still get to be connected with college campuses, but I have a flexible schedule that allows me to do things like later today, and picking my son up early from school to take them to the doctor, you know, and that I have a wife that is incredibly amazing businesswoman, I definitely married up. And so she has a lot she, you know, can be flexible when she needs it. But she also needs to be at work, and she has great responsibility in her job. And so I I love being able to be a little bit more flexible, and being able to take care of the family in that way. What does she do, she's an executive vice president for credit union, Adrian Michigan, she just got promoted. And she has aspirations to be the first woman CEO of the credit union as well. And so, like I said, I married up, not only is she intelligent and caring and a great leader, but she always makes me want to be a better man, just by watching her and seeing what she does makes me want to be a better person. And she's so loving, supportive and encouraging of what I want to do. She was actually the one that suggested Hey, maybe you need to switch out of Student Affairs, and was encouraging in that way. When I was like, I don't know if I can do it. You know, all I see myself as Student Affairs after 15 years, you you kind of lock yourself into who you think you are. And so she really unlocked a different piece of me and said, you know, let's, let's do this for us, so that we can have more time together. And, and we can build this family together.
 
</strong>Michael Hingson ** 21:42
I was just going to ask how did you actually go to the point of switching careers? And clearly she opened the door?
 
<strong>Donovan Nichols ** 21:51
For sure. Yeah, it was it was a process. You know, it was kind of a several year process. She there's one night when I came home, and she goes, I know that you're not going to want to listen to this. But I think that you should think about switching careers. And it was one of those things where my mind was immediate, like, No, I can't do that. But she's like, just think about it. And it wasn't easy. You know, we had to take money out of retirement. Luckily, it was during the time of the pandemic. So there was some stimulus that was coming in that was very helpful to our families so they can make that transition. I have a doctoral graduate assistantship, or teaching assistantship that brings in a little bit of money. While I'm trying to gear up my, my speaking, as well as finishing my, my doctorate.
 
</strong>Michael Hingson ** 22:41
So going from assistant dean of students to graduate teaching assistant, well, it's, you know, it's, it's all about reward in your own mind. And, ultimately, there's nothing wrong with doing that. I think a number of us have had to switch careers over the years. I know, for me, I have, in one way or another, either by choice or not had to change what I do on more than one occasion. And, you know, it's it's all about being an adventurer, isn't it?
 
<strong>Donovan Nichols ** 23:12
Oh, yeah, absolutely. is quite the adventure. And, you know, going through from assistant dean to graduate assistant is, I say, I got a promotion. Yeah. So with that, I mean, it's, it's a totally different lifestyle. You know, obviously, the financial compensation is not as good in any way, shape, or form. But the flexibility and the quality of life is so much better for me now, working in the academic side of the house, and being able to focus only a few, you know, 20 hours a week, instead of the 40 on paper, but really 50 to 60 In reality, in my other career, it allows me to really have that quality of life where I can leave work at five and be okay with it and spend time with my son and put projects you know, off until tomorrow. Whereas before it's like I'm working, working, working, just trying to get it done. And now it's you know, that can wait till tomorrow. And
 
</strong>Michael Hingson ** 24:21
how old are your sons by Sawyer is
 
<strong>Donovan Nichols ** 24:23
going to be three in August. And then Knox just turned four months old.
 
</strong>Michael Hingson ** 24:31
So now it says so Knox is about to finish his first year in college. Right?
 
<strong>Donovan Nichols ** 24:35
Right. Exactly. He's grown at that rate.
 
</strong>Michael Hingson ** 24:41
That is That is really cool and that you've referred to yourself as a values based recovering workaholic. And now I think I can understand what that means.
 
<strong>Donovan Nichols ** 24:50
Yes, a big part of me deciding to switch careers really had to do with re looking at my values and recognizing At I had always said that family was first. And I had never truly lived that way. You know, when I would come to I need to work versus, you know, go home and spend time with family work kind of always was the primary decision. And I had to be very honest with myself when I think, you know, I always say to people, show me your calendar and your financial statements, and I'll tell you what your values are, because where you put your time and money is telling me what is most important to you. And so I needed to make sure that I was really aligning myself and really spent time thinking about what my values are looking at, you know, how do I spend my time? And then how do I want to spend my time and let's look at that. So my, my values are happiness, integrity, love, innovation, fun, and education. And with that, you know, family you won't see in there because love to me, half is family. And that's a big piece of it. Happiness, to me, is family fun to me, is family. So a lot of these other values encapsulates that piece of my life. And then yeah, go ahead. Oh, I was just gonna say that. Yeah, the recovering workaholic piece of it is, like I said, you know, I did notice that I was a workaholic. And I needed to take a step back and recovery for any, you know, work kind of became an addiction to me, and it's how I valued myself was based off of how good I was at work, was how good I felt about myself. And, and I recognize, especially after having children, you know, that changes, I have all the things that I've accomplished in the world, my, the two major things that are my proudest moments are marrying Alicia, who, like I said, just makes me want to be a better man, and just as pure joy and happiness and love. And then our two sons and watching them be successful. And those forever will be my two most proud accomplishments. And everything kind of pales in comparison of that. And, and with the recovering piece, it's, it's not easy. It's not just one day, you can say, Okay, I'm going to stop working super hard, or endless hours, there's still times where you you do work, you know, some late nights, but it's about balance. And it's about being able to if okay, if I'm working really hard this day, then I need to take a day where I'm focused on family. And that's all I do. So I try to be very conscious about when I'm spending time with the boys of putting my phone to the side, and really just focusing and paying attention there and not splitting my time and attention. So you
 
</strong>Michael Hingson ** 27:54
have switched, you're now in a PhD program. And what what's the PhD going to be in
 
<strong>Donovan Nichols ** 28:02
the PhD is in higher education? Okay, so that would be, you know, could originally it was the university administration, I thought I was going to be a Vice President for Student Affairs. And, you know, as time went on, just realize that that wasn't the career path that I wanted to chase anymore. And now, you know, with a PhD, I could be a faculty member. And then I also it's, you know, first speaking and consulting, I'm learning a lot about higher education in general. So being able to go in and consult with different institutions, I would love to consult about work life balance, that's become my new passion. My dissertation is on work life balance, it's something that I never really had. And it wasn't something that I realized was super important to me until I left Student Affairs. And what I'm trying to do now is do a lot of research to help other people understand how they can be in these career fields, but still have great work life balance, and find opportunities that are meaningful and enjoying for them.
 
</strong>Michael Hingson ** 29:10
So you mentioned no more than once about speaking. You have a speaking career. Yeah. Have you started speaking tell me more about the whole speaking thing?
 
<strong>Donovan Nichols ** 29:20
Yeah. So I have a couple of things that I speak about. I really got into it in 2008. I got into it because
 
</strong>Donovan Nichols ** 29:29
I started to speak on pay it forward. The concept of paid for doing good for other people without expecting anything in return. And that came from when I was a leadership student at the University of Toledo was in a program called Leadership ut which is now less leadership. And in that program, they would bring in a bunch of leaders and people that talked about leadership to speak. And as I sat there in class, I would just, you know, have such admiration for these people want to really appreciate the their words of wisdom and I'd say to myself, You know what, I I want to do that, that'll be really cool. But I also knew I needed something to talk about, I needed more life experience to be able to share with other people that I was going to be able to connect with them and help them in whatever way that they needed. So I put it on the back burner. Fast forward, I was in America or in America, where I was working with students and teaching them about servant leadership. And I realized that the lessons weren't quite connecting. And so I said, You know what, let's try a different path. And we watched the movie, pay it forward, and I did a session afterwards a reflection session. And as we were doing that, there was a lot of light bulbs, I could see going off in the room where students were finally making the connection of, Oh, I saw this in the movie. And that's how it relates to my life in this way. And this is something I want to do different, or this is something I want to do better to help other people. And then I had somebody come up and say, Hey, I really liked that. Can you come do it for the 100 resident advisors on campus? And then from that session, it was, hey, can you come do that for my residence hall floor can come through that for my leadership program. And through that, I realized, okay, maybe this is my thing. You know, this is something that I could talk about, and it's something that the world needs. And it's something that everybody should be doing all the time. But sometimes we just forget. And we get so busy and caught up in our everyday lives that we forget about being intentional, and going out of our way to help somebody else. You know, sometimes when we help people, it's in a moment of convenience, as opposed to really being intentional of how can I put in some sacrifice in order to truly change somebody else's life. And then with pay for, you know, I wanted to do the ethical thing and found out that I wanted to see you okay, this is probably trademarks, I don't know if I can speak on this found out that the movie was based off of a book, I reached out to the author, Katherine Ron Hyde, and said, Hey, this is what I do. Can I speak on this, and she said, it wasn't trademarked. She had me send her a video. And then after seeing what I did, she gave me her blessing. And I was able to make a great connection with her ended up being on the Payette, Ford Foundation Board of Directors for two years, connected and in a lot of different ways with pay it forward. So that in 2008, did my first speaking engagement at Dominican University in Chicago. And from that, I just did it part time. So as I'm doing my work with Student Affairs, I'm also speaking on the side, until I get to this moment of needing to change careers. I had a buddy from college that saw that I was leaving the university and said, Hey, have you ever thought about speaking full time, and he's running an agency called for college for life, talk with him and said, Yeah, I'm interested in this. So I signed on with him. And now I'm a speaker and consultant. Not only do I talk about the pay afford stuff, but I also have a session about teaching the technique. The technique for solving a Rubik's Cube, I believe, is a technique that you can use to solve any large complex problem, you can use it to accomplish any goal that you have. And so I utilize that session really to teach people about confidence, grit, and resiliency, and to just continue moving through the hardships in order to accomplish your goals. And then, throughout, you know, with me learning about my learning disability, I try to incorporate that into the sessions that I go out and present on. Because I think it's important to not only just have a session about that, but to put it into different pieces of what I do. So individuals can see the importance of understanding learning disabilities, and maybe even connecting, you know, there might be somebody in the audience's it's like, hey, you know that that story really resonates with me, maybe I need to go and get tested and figure this out. And then I also work life balance, that's a big thing, not only speaking but consulting, one of the sessions I do is just work life balance in general, how people can have better work life balance, and then the other ones about with supervisors, and teaching them how to create a better environment for work life balance, because when we think about work life balance, usually it's, it's a self care model, right? People think, okay, in order to have better work, life balance, you know, meditate, yoga, do something to find happiness, but then come and work but for me, self care is only a piece of the puzzle. The other equally important part is community care. So how are we helping each other to have better work life balance? How are how is the environment at work, allowing people what's the culture like? How are we promoting each other to be better at what we do and and that sending them emails at night and expecting them to respond. And not only just that, but sometimes when we send an email, we'll say, Hey, don't respond to this to the morning. Well, that's like, you know, and people getting emails on their phone, now they'll see it. And all they'll do is think about it, or they'll respond, because they, they feel like that's what they need to do. And telling somebody, Hey, don't think about this until tomorrow is like saying, Hey, don't think about, you know, a big, huge pink elephant. Yeah. Because then what are people going to do? That's all they're gonna think about. All
 
<strong>Donovan Nichols ** 35:34
right. So you know, with that, it's, what am I doing, I need to be doing things differently. So that I'm not causing other people more stress for my convenience, you know, so it's the, you know, if you're sending out an email, making sure that maybe you don't have it, so it delivers tomorrow at 8am, instead of delivering tonight, and there's a lot of great technology out there that allows you to do that. So that you can send things when is most convenient for you as you're finding your own work life balance. But you are also being aware of how it affects other people, and that you play a big role and ensuring that other people can have work life balance in their life.
 
</strong>Michael Hingson ** 36:12
And as you are doing that, and putting these things into practice isn't that of course, in part, also, paying it forward, because you're practicing what you preach, and you're trying to help other people get into this idea of work life balance, and isn't that as good as it gets for paying it forward.
 
<strong>Donovan Nichols ** 36:29
So it's all about, you know, doing something outside of yourself that's altruistic, and really thinking about what is more beneficial for this person, even if I have to sacrifice a little bit?
 
</strong>Michael Hingson ** 36:41
Well, I really love the concept and have loved it for a long time, the concept of paying it forward. So it's nice to hear you doing that. And and you're right, people get emails, they want to respond immediately, or they send out emails. And all too often, we expect an immediate response. And we don't have a respect for the balance or life balance that other people might want to have as well. And we can all help make that process go better if we would, rather than just needing to have instant gratification for ourselves.
 
<strong>Donovan Nichols ** 37:18
And it's not just you know, top down to it's also bottom up. So no, I'm a big proponent of work life balance. And so I will be talking to my super, I'll want to send my supervisor a text at night, because that's when I'm thinking about it. And I just take the step back and say nope, I'm gonna wait until I know that they're in the office because I also don't want to put them in a place where they feel like they have to take time away from their family or whatever they choose to do with their time outside of work.
 
</strong>Michael Hingson ** 37:50
Or sometimes you substitute a different text just like Hope all is going well have a good night and, and do other things that maybe people don't expect, but let you know they're thinking about them. And that kind of helps the connection a little bit. Texting is hard enough to create a real connection because you're you're texting, you're not conversing in any way that we can kind of use that to help make up a closer connection is always a helpful thing to
 
<strong>Donovan Nichols ** 38:17
Yeah, or even knowing what's going on in that person's life. Maybe they took the day off to because it was their daughter's birthday. And so texting on that day saying, Hey, I know you're off for your daughter's birthday. I just wanted to say happy birthday to her. And I hope you have a wonderful day. Nothing to do with work. It's all about I know that you have a life outside of work. And I appreciate that. And I hope you are enjoying your time off.
 
</strong>Michael Hingson ** 38:42
Exactly. Well, you have talked about the you mentioned Rubik's cube. And I want to hear all about that solving the Rubik's cube and the other lessons that you get from that,
 
<strong>Donovan Nichols ** 38:52
for sure. It's, it's kind of interesting. So I was married before and was going through a divorce. And during that time, it you know, it can be very difficult. And just, you know, I was not necessarily in a good place mentally. And in order to pull myself out of it. I told myself, I want to do something that is unique and different that I've never done before that's positive, that's going to give me something to focus on and propel me forward. I was watching in pursuit of happiness. And as I'm watching that program, I the main character solves a Rubik's cube. And as I was watching, I said that that's what I want to do. I've never done that. I've wanted to do it. I don't know how to do it. I don't know how I'm going to figure it out, but I'm going to figure it out. And so then I just got on YouTube watched a bunch of different things and spent a lot of time figuring it out. And then kept doing it you know the first time it might take a couple days to figure it out. And then then next time is 18 hours and then the next time it's 10 hours, and then it's two hours, and then it's, you know, you're getting down into the minutes. And it would just over and over practicing in it. And as I was doing it too, I don't know why. But I started to think about just leadership. And I was like, this, this cube is, you know, kinda like leadership in the sense of, this is a really difficult thing to do. But anybody can do it, if they just put in the dedication and the patience and the commitment to make it happen. And some are like, Oh, that's a lot like leadership. And there's other things about a Rubik's cube. So there's six faces on a Rubik's Cube, and there's a center piece, and each of those faces, well, the centerpiece is never move. They're all in the exact same port or position to each other. And that's how you orient yourself in order to know what piece on a Rubik's Cube needs to go into what place. And so then I started to think, well, that's like your values. You know, if you know what your values are, then you can orient yourself in while it seems like there's all this chaos happening around you, you know how to put each each piece into place in order to move forward. With a Rubik's Cube, there's only three layers to a Rubik's cube. So while it seems like there's a whole lot, it's really just three layers, you know, there's 26 pieces, there's only essentially 12 ways that you can move a cube. And in order to put pieces into place, you're just doing an algorithm or a pattern of these 12 moves. So when you start to really break it down, you realize, okay, it's, it's not as hard as I thought, I just need to focus on the smaller steps to get there. And that's a lot like life and your goals. It's, you know, it can get extremely overwhelming if you think about everything that you have to do to make something happen. But if you think okay, what I'm going to focus on today is putting one piece into place. And once I do that, then I'll focus on the next piece. And really, my goal is to accomplish the first layer. And once the first layer is done, instead of thinking about, Oh, there's two layers that I still don't know how to do, and beating yourself up about it, it's about taking a step back and say, No, I was able to solve the first layer. Let's celebrate that. And recognize that I never was able to do that before. And so if I wasn't able to do that, and now I am, I can go to the next level. So as I was thinking about all of these pieces, then when I went to the University of Toledo, I was teaching a class it was for roughly 40 Freshmen a year. And I was teaching them a leadership class. And I always wanted to be a different teacher, not just somebody that taught from the book and lectured but how can I connect with people in a much different way that they will never forget. And so I said, You know what, I'm gonna, I'm gonna do something different. And I gave all the students a Rubik's cube at the beginning of the year, and told them that at the end of the semester, their final exam was to solve the Rubik's Cube and write a paper on how it was like leadership. And it was interesting, because you know, you have the one student that's like, oh, sweet, I already know how to solve the Rubik's Cube. You have the other students that are like, Okay, this is a challenge. I think I can do it, I'll try to do it. I'll put in my best effort. And then the other individuals that are just, you know, looking at me you like a deer in headlights? Again, what? What are you thinking? There's no way I'll be able to do that. And there's actually one story of one of my students, Megan, she, the first day after class, she went home, and she was crying with her mom and saying, you know, I have to drop this class, there's no way that I'm going to be able to solve this. And she had defeated herself before she even tried. And luckily, her mom said, you know, Megan, let's stick with it. You know, just have patience with the process and just never give up. You can do this. And that was great advice about grit that Megan really took to heart. And little did she know that later that semester, her mom would find out that she had cancer. And so now Megan, was the one telling her mom to never give up and giving her mom back. You know, that same advice. And by the end of the semester, not only was Megan able to master solving the cube, but she was one of the students in class that was helping other students learn how to solve it all while helping her mom along her cancer fighting journey. And it's great to know that MEGAN'S MOM is now in remission, and she's doing well. And at the end of the semester, Megan said that she found out that she's capable of more than And she ever realized. And when it comes down to it, that's, that's why I do it is to have students realize that this impossible thing that they didn't think that they can do that somebody else could do it because they're smarter or you know, they can figure it out, but they can't do it is to get rid of that notion and allow them to believe in themselves, and teach them the technique in order to accomplish goals that they think are impossible, because once they're able to accomplish something they thought was impossible. It opens up the floodgates to them being able to say, Well, what else in life that I did, I think was impossible that now if I if I put in the right pieces into place, I take it a little bit at a time, I orient myself by my values, that they are able to then accomplish those large complex problems and achieve their wildest dreams.
 
</strong>Michael Hingson ** 45:56
Well, and of course, that's what unstoppable mindset is all about. And that's my I call it a mindset. Because if we really take to heart that we can do more than we think we can, or that we at least ought to explore doing more than we think we can. And then we find out, we really can do more than we thought we could. We're discovering that we are more unstoppable than we ever believed, and isn't a negative thing at all. But it is all about adopting a different mindset. And it's it's so often that people, as you said, defeat themselves before they even get started.
 
<strong>Donovan Nichols ** 46:36
Yeah, one of the other things that I say is, you know, limited thinking produces limited results. So if we limit our what we believe is possible, then we've already lowered our own expectations, and not allowed ourselves to truly achieve what we are capable of doing. And that's why I want to help people to understand the importance of believing in yourself, and having confidence and being able to, to really show that grit to be resilient as things this challenges are thrown at you. And it seems like there's no way that you can do it. You just push through with that grit and you bounce back from any mistakes that are made, or any challenges that happen. And just keep persevering until you're able to accomplish what you want to accomplish. And it you know, something my dad would always say is it will all work out in the end. And if it hasn't worked out, it isn't the end.
 
</strong>Michael Hingson ** 47:42
Yep. Well, the other thing that I think about when I'm listening to you is, what do you do at the end of the day, or at some point during the day to analyze what's going on in your life? Do you tend to be introspective? Do you look at the end of the day about what happened today? And what went well? And what could I do better? Or what did I do great that maybe I can even do better next time? Yeah, I would. I would
 
<strong>Donovan Nichols ** 48:07
love to say that. I do that every night. But I'm not always good at that. But I do try to be intentional about thinking through what was I able to accomplish? And how can I build on that tomorrow? I think that's a great practice. Because it really is focusing on. Like I said, with that, you know, solving the qubits, you focus on the piece that you were able to put into place and then realize, okay, what's the next piece that I need to work on. And you know, that sometimes happens at night where I think about it, but sometimes it happens in the morning to my my best thinking, best reflection happens in the shower. And I you know, take showers in the morning, and there's just something serene about that, where I want my mind will just wander and think about all the things that I need to accomplish that day. And I'll have these kind of movie images in my mind of how to accomplish that. I believe in thinking about or having the end in mind. So to visualize what what that end looks like, so that you can work your way back and figure out okay, how do I get there? You know, it's like with a Rubik's Cube, it's seeing the Rubik's Cube solved in your mind, and then saying, Okay, now how do I get there? And and so every day, I actually have a couple things that are by my computer. And this is one of the techniques that I use, not only just to to to achieve goals, but also to help myself with my ADHD is that I have on my wall, my values, and so it shows all my values and then I have questions to myself. I have my overarching goals of what I want to accomplish big picture. And then I write out every day to With three goals that I want to accomplish that day, and so those are my my pieces that I want to put into place. Okay, if I can accomplish this today that I'm working towards my overarching goals. And as I noticed myself start to deviate, you know, it's really easy for me, like I said, going down that rabbit hole of websites and YouTube videos and getting to things that just interest me. But I asked myself three questions. One is in harmony with my values. Two, will it help me achieve my goals? And three, Is it urgent and absolutely necessary to do right now. So if I can take whatever decisions come my way or choices, and I filter them through those three questions, and then I also filter them through my values, I am able to weed out the things that aren't as important and be left with the the pieces of life are the choices that I want to make that will best help me to work towards my goals and accomplish work life balance.
 
</strong>Michael Hingson ** 51:05
So tell me, it's, I think what you're talking about is really great. And we all should do a lot more of, of working intentionally to not only have a life balance, but to think about what we do in life. That's why I asked you the question about intentionally What do you do in terms of how you end your day? Because I think all too often we never take the time to analyze what we're doing and and think about how did that work? Or how did that work, and we we just keep rushing forward without really thinking about it, which is unfortunate. And it would be so important if we would do a lot more to analyze what we do and use that to help us improve. But here's another question for you. Do you ever worked with? Or have you worked with other students with disabilities?
 
<strong>Donovan Nichols ** 51:52
Yes, and one of the things I think is a great example is with the Rubik's cube. So like I said, I give a Rubik's cube out to all of the students. And over the course of six years, I gave it out to 232 students. And there was one day where they I found out that a student said that he was not able to solve the cube because he is colorblind, and he couldn't distinguish the different colors. So there was no way that he was going to be able to solve it. And that was something that actually took me aback because I had never even thought about that. I didn't think of colorblind. Now if I had a student that was visually impaired or blind, I would say, Okay, I am going to find an accommodation. But when people have these invisible disabilities, you don't recognize it all the time. So it was it was great that I was somebody was able to help me understand that. But then step two is okay, what do we do? What's the accommodation, because I'm not going to allow you to think that there is a disability that you have that doesn't allow you to achieve this impossible task, or seemingly impossible. So I ended up writing a with a permanent marker, the first letter of each color on all of the pieces. And then when he was he saw that, then he was able to see those letters, and then he was able to solve the cube. And so that was something that was an enlightening moment for me to be more inclusive in the practices and to think outside of you know, what I currently know. But it was great to work with with his name's Tyler was great to work with him and see him accomplish a goal that not only did he have the task of trying to solve something that seemed impossible, even if he wasn't colorblind, but because of being colorblind, it added a different challenge. And there's a couple things that happen through that process is the biggest thing was recognizing that we all have different challenges in life. And it's about understanding what those different challenges are. And but not allowing them to keep you from from doing what you want to do. And that's goes imperfect with you know, your unstoppable mindset. So understand what it is that you need to overcome. And then what are the resources? What are the accommodations that need to be put into place, but let's not allow ourselves to let an additional roadblock keep us from going down a path that we know is most beneficial for ourselves. One of the problems
 
</strong>Michael Hingson ** 54:37
that exists with diversity is that we don't really recognize all the differences and for example, I've maintained for a long time that diversity has really weeded out disabilities. We don't include disabilities in the diversity conversation. But then when we start to talk about inclusion, you can't get away from that as much as still people want to try their Reality is either you're inclusive or you're not. And if you're not including persons with disabilities, for example, then you're not inclusive. The Rubik's Cube is a is a great illustration, the fact is that there are Rubik's Cubes available, that instead of having or maybe in addition to having different colors, not seeing the colors on each side, there are different shapes, so that there's a different shape for each color, essentially. So it is possible for a blind person to do a Rubik's Cube, they're available for sale, I don't remember where but I had one for a while, we've moved a couple of times, so kind of have lost it along the way. And I'm going to have to go back and find it now and start to play with it again. But the fact is that all of us have differences I've maintained. And I usually say it sort of facetiously, but in reality, I'm very serious. Every person with eyesight has a disability, your light dependent, you don't do well, unless the lights are on. And Thomas Edison and the inventors of the electric light bulb really created a reasonable accommodation for light dependent people by creating the light bulb so that you guys can turn the lights on and all is fine. Doesn't bother me a bit whether the lights are on does my wife however, so I've gotten into the habit of turning the lights on. And now we have a number of lights that we control with Alexa. So that also helps. So the echo gives us the ability to to make sure lights are on or off. And it's actually been very convenient. So technology improves. But the fact is that all of us have challenges and the sooner that everyone recognizes that just because someone is different than they are doesn't mean that they're less than they will be a lot better off as a society, I would think.
 
<strong>Donovan Nichols ** 56:44
Yeah, that's, I mean, a wonderful point to be made. And I'm actually holding a real Rubik's cube right now. You got one I do. Because after you know that I had found out about that challenge. I was like, Okay, well, I need to look a little bit deeper into this. And, and then I found out there are these Braille cubes. And I was like, wow, that's really cool. And so I actually bought one and then taught myself how to do a cube just by using braille by touch so at night, when I'm this light dependent person has its his lights out, and I'm not able to see the cube, I'm I'm still able to solve it at night. And so it was a new interesting technique that I got to do that. It I feel like it's it's helping me to better understand my senses. And so you know, it's like the feeling of touch and just noticing the subtle differences between the different pieces and being able to do that. That really helps you hone in and get better
 
</strong>Michael Hingson ** 57:50
that says, Well, I'm glad you have a Braille Rubik's Cube. Good for you. Yeah, that's, that's,
 
<strong>Donovan Nichols ** 57:55
it's definitely fun to do. It keeps my mind at work. I really enjoyed that said, I love being able to find out how to be more inclusive. In the work that I do.
 
</strong>Michael Hingson ** 58:09
Well, I want to thank you very much for sharing all of that with us. And in sharing your time on unstoppable mindset, my gosh, once again, an hour has gone by really quickly, hasn't it. And so we'll have to do more of this. I want to hear more about your adventures as you're getting the PhD and indefinitely as you're moving forward in your speaking career. I started doing that after escaping from the World Trade Center on September 11. And I have always felt that as long as I learn more, in a sense, then the people where I go speak, then I think I'm doing a good job. And I've found speaking to be a wonderful adventure, and extremely rewarding because it's not that I just get to share with people, experiences and my thoughts, but I get to learn from them. And as I said, that's really the, for me the important part about it.
 
<strong>Donovan Nichols ** 59:01
I'd love to like I said, I've listened to your podcast and gotten to know more about your story. And I'm just so appreciative that you have had me on and and then we're able to grow this connection and friendship because through learning about your story, it it continues to help me to think differently about how to continue to be more inclusive, and how to continue to work with people all across the board, and how to how do we utilize this unstoppable mindset as a propellant to get us to all be able to accomplish our goals, but understand the obstacles that we need to remove from the equation in order to accomplish them as we work for move forward. Well stated so much. Thank you so much for what you do. And the incredible story that you have to be able to help us elfin others was September 11. I mean, it's for anybody that doesn't know that story they need to, they need to learn it because it you know what, what you went through and how you were able to do it with grace and confidence in what you do is just absolutely amazing.
 
</strong>Michael Hingson ** 1:00:18
Well, thank you. And I really appreciate you telling your story and be here today. So if people want to reach out and maybe contact you or learn more about you, and so on, how can they do that? So a lot
 
<strong>Donovan Nichols ** 1:00:29
of different social media, but the best thing I would say is go to my website, www dot Donovan <a href="http://nichols.com" rel="nofollow">nichols.com</a> And that is spelled D o n o v a n N I c h o l <a href="http://s.com" rel="nofollow">s.com</a>. Now I say Donovan is spelled like do know van, because it can be spelled a lot of different ways. But I drive a minivan. So do you know van <a href="http://nichols.com?" rel="nofollow">nichols.com?</a>
 
</strong>Michael Hingson ** 1:00:57
So it is in Dino minivan? Hmm? Great. Well, go visit Donovan's site, reach out to him learn about him, because he's got a lot that he is offering that we all can use. And, again, thank you for being here. I hope all of you listening will reach out and talk to Donovan in some way. And I hope that you will let us know what you think about the podcast and that you'll contact me with your thoughts. And as always, if you know someone else who should be a guest on our podcast, please let me know you can reach me at Michaelhii m i c h a e l h i at accessibe, A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And when you're there or wherever you're listening to this podcast, I hope that you'll give us a five star rating. We really appreciate that. But again, I do want to hear from you and hear your thoughts. So Donovan again. Thanks very much. And let's do this again.
 
<strong>Donovan Nichols ** 1:01:59
Thank you, I would love to and I want to help everybody that I possibly can. And so anybody that would like to connect let's let's do it and let's solve our impossible goals and
 
</strong>Michael Hingson ** 1:02:12
remain unstoppable. That's right. Thanks again, Donald. Thank you. You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Centered Leader with Donovan Nichols</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b71125bf-aadd-4876-89ae-d3be9b416107.mp3?source=rss&amp;ext=asset.mp3" length="43222500" type="audio/mpeg" />
<itunes:episode>59</itunes:episode>
</item>
<item><title>Episode 58 – Unstoppable Communicator with Wayne Tuttle</title>
<guid isPermaLink="false">https://pinecast.com/guid/894c636a-c4e1-4ab9-bdf1-b7f1d8fb0fc3</guid>
<pubDate>Fri, 16 Sep 2022 11:00:00 -0000</pubDate>

<itunes:duration>01:01:23</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e5361621-1c1a-42be-a34f-4703ef487b8f/UM058-Wayne_Tuttle-coverart.jpg" />
<description><![CDATA[<p>Wayne Tuttle has been a self-described communicator his whole life. Even before he lost his eyesight, he wanted to go into broadcasting but could never get hired. However, ironically as he lost sight more jobs opened for him, not in radio but in areas such as the financial world and then later in the telecommunications industry.
 
Along the way, after losing his eyesight he first discovered the world of public speaking, and then later he found Toastmasters International where he learned to hone his talks. He now is a very successful speaker and communicator as you will hear.
 
I invite you to join me as we learn about Wayne’s life and his adventures. His story is fun and inspirational and it contains life lessons for all of us. Listen along with me and see just how unstoppable your own world can be.
 
<strong>About the Guest:</strong></p>
<p>With over three decades as a Professional Speaker, a career in corporate communications, paired with multiple appearances on national radio and television as well as a full-length documentary featuring his life and dream of becoming a certified blind scuba diver, you will soon experience Wayne’s infectious Can-Do attitude.
 
 His powerful and inspiring message will shift attitudes, influence new ideas and share new ways of doing things that will inform, inspire and motivate audiences to lead happier, healthier and more productive lives.  With his self-deprecating humor and tales of personal triumph, Wayne has been entertaining, enlightening, and educating audiences around the globe in person and virtually.
 
Added to his many accomplishments, Wayne is a dedicated advocate for the disabled community and frequently facilitates Disability Awareness Workshops and Keynote presentations to organizations and corporate clients.</p>
<p>For further information: 
Email:  <a href="mailto:wjt.tuttle@gmail.com" rel="nofollow">wjt.tuttle@gmail.com</a>
Phone: 705-578-2242
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:20
Well, hi again. And thank you for being here, wherever you may be, if you're not sure you are listening to the unstoppable mindset podcast, where inclusion, diversity and the unexpected meet and we deliberately put inclusion before diversity. Because in my experience, diversity has not involved disabilities very much. Several of you have probably heard me say that on this podcast before. And you'll probably hear it some more. And you may even hear it from our guest today. who also happens to be a person who is blind. So Wayne Tuttle Welcome to unstoppable mindset.
 
</strong>Wayne Tuttle ** 02:00
Well, thank you very much, Michael, for having me.
 
<strong>Michael Hingson ** 02:02
Glad you're here. And Wayne was introduced by someone who heard him speak at a Toastmasters group. Someone as I recall, you didn't even know but they liked what you had to say and introduced the two of us. And here we are, which is always a fun thing.
 
</strong>Wayne Tuttle ** 02:18
Yeah, brilliant. It's a small, small world.
 
<strong>Michael Hingson ** 02:21
It is and grows smaller daily. Will will tell me a little bit about you tell me about your your childhood and all that growing up and so on. And I gather from reading your bio, and so on that you were not initially blind.
 
</strong>Wayne Tuttle ** 02:35
No, actually, I didn't start losing my vision. On till the year after I graduated college, I was on track to be involved with radio and television broadcasting moreso in the radio part of it, I never really wanted to be in front of the microphone, I always wanted to do the production end of it. And unfortunately, back in the day, it was really difficult to break into that market, you always seem to have to have on air experience for at least a year before they would even think about putting you into production. And unfortunately, since my vision was starting to change considerably, it was very difficult at that time because everything was done manually. It's not like today everything is so technologically advanced. So how long ago was that? Wow. Well, that's that's gonna default by age shared was back and it is 75
 
<strong>Michael Hingson ** 03:41
There you go. I know the year well. No problem. Well, so you before then you went to school and high school and all that and got into college I gather before you started losing eyesight.
 
</strong>Wayne Tuttle ** 03:56
Yeah, like, I thought as a kid it I felt very different than everybody else. It seems like you know, the old saying your parents would always say, oh, make sure you're home before the streetlights come on. Well, for me it darkness started early. So I was diagnosed with retinitis pigmentosa. And for those of you that are not familiar with it, part of it has to do with night blindness. So I thought everybody had the same issue as I did, that I wasn't able to see as well as everybody else. But it was like playing hide and go seek or playing tag that became more and more difficult for me. But as time progressed, I started losing the peripheral part of it. And I was okay for a number of years. It just started progressing over the years or level off and then we go down a little bit more. And then finally guess it was around 2017 Or I lost the remainder A portion of my vision.
 
<strong>Michael Hingson ** 05:01
So did you ever get an opportunity to go into radio production or TV production?
 
</strong>Wayne Tuttle ** 05:08
Well, it was well, and funny that you asked that. On on the onslaught. As far as getting into the business. No, I was never really involved with it. But it wasn't until I lost my vision that a lot of doors opened up, I became very involved with the Canadian National Institute for the Blind, of the RP Foundation, they were named that at the time, they've since changed the name, thump, Foundation Fighting Blindness. And I just started having more and more opportunities. So be invited on different radio shows, television shows, magazines, all kinds of different opportunities, I think because of it.
 
<strong>Michael Hingson ** 05:58
So you, you end up being in front of the microphone, after all,
 
</strong>Wayne Tuttle ** 06:04
unfortunately, but I was involved with that I've been in three different documentaries. So I was behind the camera, as well as in front of the camera, I did some producing and directing in that aspect. I have produced a number of podcasts over the years and that sort of thing. So I still like to keep my hands involved with it. Now, with the advent of so much different technologies out there, as you you know, Michael, would you use in Reaper, Reaper is a program that's fully accessible for people who are blind. And that's one of my next missions to really start to learn the editing portion of it without vision,
 
<strong>Michael Hingson ** 06:53
well, and you will find using Reaper that a lot of that is really very open and accessible. As you pointed out, I've been using Reaper now for who almost a year and have not done anything in terms of really editing music, or any of that. And Reaper certainly has the capabilities to do that. But as far as being a mechanism to do editing for podcasts, it is great.
 
</strong>Wayne Tuttle ** 07:21
Oh, absolutely. And there's so many different tutorials on YouTube and a lot of different people that you can network with, they have Facebook groups, that they share their different tips and tricks. So beyond really looking forward to
 
<strong>Michael Hingson ** 07:38
that. Yeah, there's a lot there. It's it's a lot of fun to do. And in fact, I just edited a podcast episode that we're going to put up next week. And was and I'm always learning new things, but I was very pleased with the results in just doing simple editing. But it's it's still a lot of fun. Yeah. So you were you out of college by the time you started losing eyesight or was that before you left college.
 
</strong>Wayne Tuttle ** 08:09
It started really taking effect around 1976. I knew there was some changes going on with my vision, especially with the peripheral part of it. And I searched out all kinds of different so called when I say so called specialists. I had everything from diagnosis of having cancer to I'm not sure what it is tumors, you've got this, you've got that. And finally, I was diagnosed with retinitis pigmentosa Crusher syndrome. Which when did that happen? I wasn't actually diagnosed with Asperger's till I was 30. Okay, so I guess I was around what 1920 1976?
 
<strong>Michael Hingson ** 08:57
Okay, so you definitely started to see changes in salon, but you went ahead and went through college. And then what did you do?
 
</strong>Wayne Tuttle ** 09:09
Well, from there, since I wasn't able to get a job in the business, I moved back to my hometown, which a very small community in northern Ontario and Canada, maybe a population at the time around 10,000 people. So there really wasn't a lot of opportunity available. They did have their own radio station at the time. And from time to time, I got to know some of the disc jockeys and I would go in and do my audition tapes and using their studio and that sort of thing. But I still had that dream that I always wanted to get into radio, but unfortunately I had to put it on the shelf for a while. I went back and worked in a factory. The same factory I did when I was a kid. So I thought after a year I said no. I don't want to do this the rest of my life. I want to do something there. For. So there was an ad and one of the major newspapers in Toronto, Ontario, one of the largest cities in Canada, they had an advertisement for someone in in communications for the Toronto Stock Exchange, right on the Toronto Stock Exchange trading floor. I applied for the job, and they hired me on the spot. So within three weeks, I was moving from a little tiny town to the big scary city.
 
<strong>Michael Hingson ** 10:34
What were you making the manufacturing plants? What were you doing?
 
</strong>Wayne Tuttle ** 10:38
Em? Funny, you should ask. There was bridal gowns and bridesmaids gowns. There you go. And it was formal, where I was involved in the cutting area where we would cut the pattern. So with all these electrical solid type things a little bit dangerous as you're starting to lose your vision, but I managed,
 
<strong>Michael Hingson ** 11:02
did they know that you were blind or losing eyesight?
 
</strong>Wayne Tuttle ** 11:06
Oh, no. No, you would have been knocking back in the day that that was taboo. You never ever told your employer that things were changing, because he always had that fear of losing your job because of it.
 
<strong>Michael Hingson ** 11:22
Sure. So you move to the stock exchange, did you mention anything about eyesight during that process at all?
 
</strong>Wayne Tuttle ** 11:31
For the first two years no. Okay, by did not let on at all. And the way that things worked on the Toronto Stock Exchange, you would be working for the Toronto Stock Exchange. But there was all kinds of brokerage firms that were always scouting for people up in the back office or to do different things on the trading floor, that sort of thing. So I was scouted out two years later. And I got hired on by Merrill Lynch, one of the largest in the United States and in Canada. Yes. And I eventually told them that the job was becoming more and more difficult. And you have to remember, this is going back late 70s, early 80s. So technology for people with vision loss was very archaic. I mean, the first technology that I worked with was a CCTV system, right, where I would put the piece of paper underneath the camera, and it would enlarge and up to whatever size that I needed, and continue on with that. So it was quite a challenge at the beginning.
 
<strong>Michael Hingson ** 12:46
So when you when you told them know what happened, they I
 
</strong>Wayne Tuttle ** 12:50
was very fortunate that I had a boss who was very receptive to it, she saw that the things were changing in and of course, you know, you try and cover things up and get around things, asking other people to do things for you and that sort of thing. But it got to the point where I think, deep down I knew she knew. So I eventually had to have that conversation and say, No, I really need to look at other adaptive technology. And I need to be, I guess more so accommodated, was, what
 
<strong>Michael Hingson ** 13:30
involvement did she do? Well,
 
</strong>Wayne Tuttle ** 13:33
she took me off, what I refer to the assembly line, or we had to do a lot of communication. But back in the day, it was teletype. There was no real thought of computers yet. So we were we were using a world war two technology with the teletype for that sort of thing. But I eventually started climbing up the ladder and became a manager of the department and I had 28 people under me. So I would spend my day half the day would be right on the trading floor of the Toronto Stock Exchange and the other half of the day. I wouldn't be up in the office.
 
<strong>Michael Hingson ** 14:16
Why do you suppose that she reacted in such a positive way. When you finally told her what you needed to tell her?
 
</strong>Wayne Tuttle ** 14:24
Well, I think we had a very good relationship. Inside work. She was a taskmaster. She was very, very strict. I'd like to use the word but it's not appropriate. But she
 
<strong>Michael Hingson ** 14:42
I Korea, she was tough. She was tiring.
 
</strong>Wayne Tuttle ** 14:45
Yes. Yes. Very, very tough. And I can remember all I was there 12 years, and I can remember probably around year 10 Year 11 I had just had a Enough of it. She was always on me, says, can I talk with you? We went into her office, close the door. And I said, What is going on? I'm just so tired of you always on me. And she said to me, you know something, because of your vision loss. If you ever leave this environment, it's going to be tough out there for you. So I'm just trying to toughen you up. And when you know, two years later, I left. Why did you leave? I needed to change. I think it was the stress level, because it wasn't a typical nine to five job. You were basically there until the job was done. Because you would have to send information to other departments and they couldn't start their job until your job was done. So I know there was many, many times 10 o'clock at night, you starting at eight o'clock in the morning. So when the stress level really started to wear me down. Of course, a lot of people in that environment
 
<strong>Michael Hingson ** 16:12
leave because of course, the reality is with the stock exchange, and I'm familiar with it from selling products to Wall Street and interacting with them a lot, it really is a 24 hour a day job for the company. Because stocks are being traded somewhere most all the time. And information is extremely important. I remember once being down in Florida, we were working with some folks from at that time, it was Salomon Brothers, and then became Salomon Smith, Barney. And now it's gone away. But we were down there, because we sold the products that people use to backup their data. And so we were talking with some of the people at the backup facility for the Wall Street trading floor. And they made it really clear that even if they were down for one minute, they would lose millions and millions of dollars in transactions, they could afford never to be down. And they actually and they actually had to backup facilities in Florida and had them somewhat underground and in places so that even if there was a hurricane, they would be able to continue to backup and operate and provide support.
 
</strong>Wayne Tuttle ** 17:33
Yeah, it was just unbelievable. You know, the old saying Time is money in the stock market industry. Basically seconds count
 
<strong>Michael Hingson ** 17:44
seconds. Absolutely count. I can't remember it was seems to me it was something like possibly up to $5 million a second, they would lose if they were ever down. There was something incredibly awesome in terms of the amount. So yeah, there's a lot of stress. So you left the stock exchange. So that must have been about what 2000 2001
 
</strong>Wayne Tuttle ** 18:09
Or no, that was 19 JD Oh, okay. 89. All right. And then what did you do? I was searching around, they thought I wanted to get into the personnel industry. I did a short stint at Children's Aid Society. Then I had an opportunity to get back into communications with Rogers Communications. I was there for another 10 years.
 
<strong>Michael Hingson ** 18:49
He didn't sell telephones. So that's how you
 
</strong>Wayne Tuttle ** 18:56
in job. What did you do? I was in the call center. Okay, so I was a manager in the call center. And occasionally I would have to deal with difficult customers and that sort of thing.
 
<strong>Michael Hingson ** 19:10
Oh, you couldn't have any difficult customers?
 
</strong>Wayne Tuttle ** 19:15
Well, if the weather network goes off yeah, the phone would light up. Yeah. My mike tyson fight only lasted
 
<strong>Michael Hingson ** 19:25
two minutes and six seconds. Yes.
 
</strong>Wayne Tuttle ** 19:28
I was I was there.
 
<strong>Michael Hingson ** 19:30
I remember that fight. We were watching it. I was with relatives or a friend I guess it was relatives. Anyway. We we watched it on TV. I never thought about the fact that people would be all ticked off that it didn't last very long. But hey, he was doing his
 
</strong>Wayne Tuttle ** 19:48
job. Well, especially if they're paying that kind of money. You
 
<strong>Michael Hingson ** 19:52
pays your money. You take your chances. Yeah, exactly. What did you do after being with Rajesh for a while so now you're good. be close to 2000, I assume?
 
</strong>Wayne Tuttle ** 20:02
Yeah, um, I think it was. His was three years before I left Rogers, I took a transfer to a smaller community, who was the head office was in Toronto, but they had satellite offices throughout southern Ontario. And I decided that, you know, it was time maybe my wife and I would think about starting a family and we wanted to get out of the city, the hustle and bustle type of thing. So it was still a city we were moving to. And I took a job and their call center was a little bit different than what was and the head office. But they decided after three years of being there, they pulled me in the day before my birthday and announced that though we no longer need you anymore. Oh, thank you. Yeah, well, at that time, I was still looking at starting my own business. I think that really gave me the drive to take my business to the next level.
 
<strong>Michael Hingson ** 21:09
So they invited you to no longer be connected with Rogers. And
 
</strong>Wayne Tuttle ** 21:14
then what? And then I started my own business, and
 
<strong>Michael Hingson ** 21:20
accents. And what were you doing? And what is your business,
 
</strong>Wayne Tuttle ** 21:24
doing motivational speaking, different types of workshops, everything from disability awareness, to breaking down barriers to employment for people with disabilities, doing different types of keynote addresses, high schools, doing workshops for local groups, here in Canada, they call it scouts, Canada as opposed to Boy Scouts in the United States. So I did a lot of work with them. A lot of nonprofit organizations and that sort of thing. So
 
<strong>Michael Hingson ** 22:03
why go into motivational speaking? Was your eyesight sufficiently changed by that time that it made good sense, or what caused you to do that?
 
</strong>Wayne Tuttle ** 22:11
I don't know. I really enjoyed speaking in front of people and sharing my story, I think so really sparked an interest with it
 
<strong>Michael Hingson ** 22:23
was your story. So a lot about the concept of eyesight and disabilities and so on at that point?
 
</strong>Wayne Tuttle ** 22:32
Well, I think my message was that, you know, the sky's the limit, follow your dreams, no matter what adversity that you face in your life. There's always a possibility. You have to want it bad enough to achieve it.
 
<strong>Michael Hingson ** 22:48
What's the favorite venue? Since you became a motivational speaker? What's your favorite place that you've been or a place that stands out in your mind?
 
</strong>Wayne Tuttle ** 23:00
Oh, there's so many of them. I think probably a weather I would say it's my favorite. But the most fun was the ride for sites. I would speak every year, the ride for site and we would have anywhere up to 9000 rowdy bikers,
 
<strong>Michael Hingson ** 23:23
and they listen to you.
 
</strong>Wayne Tuttle ** 23:26
Well, it's funny, you should ask Michael it, it was so strange, because of course, these guys are there to celebrate. They're there because they've raised literally hundreds of 1000s of dollars in a short period of time. And they really want to let their hair down. So but every time I got up on stage, it was almost like it was a pin drop. I would always make it a shorter dress because I know that they were there to party and carry on. And I always had an opportunity to play with the band that was there. an accomplished musician, I play bass as well as drums. And I've been doing that since I was 14 years old. So I had that opportunity. And I think that's where I have my most fun. Well,
 
<strong>Michael Hingson ** 24:20
it's interesting that you you came to speaking in the way you did, and you've certainly obviously had a lot of fun doing it. And along the way, I also know that you join Toastmasters and when did you do that?
 
</strong>Wayne Tuttle ** 24:37
2016 Okay,
 
<strong>Michael Hingson ** 24:39
so you've now been in Toastmasters about six years and is Toastmasters been an advantage and a help to your speaking career into your speaking style and so
 
</strong>Wayne Tuttle ** 24:50
on. I am a totally totally different speaker than I was years before. It got to the point where I was doing a lot of speaking engagements, and some of them were repetitious. I never had a mentor. So I learned this craft on my own, but I felt there was something missing. I needed to freshen it up. Well, I heard about Dale Carnegie, but I didn't think that was for me. And I just went on Google one day, and I don't even know what keywords I use. And all of a sudden, this thing came up Toastmasters. What the heck is a Toastmaster, a bunch of old guys sitting around the table haven't told staffed or toast or is it a gourmet toast making thing or something? Oh, no. So I started to investigate it more and ended up going to a few meetings and I said, Yep, this is what I want to do. So in 2021, I decided to take it to even the next level and joined an advanced Toastmaster club. That sounds like a lot of fun. Yeah, I write differently. My speeches are written differently. My workshops are different. My presentations are totally different than what I used to. And I'd like to say they're more effective,
 
<strong>Michael Hingson ** 26:18
one would think and I think appropriately so that being blind shouldn't really affect your ability to participate in Toastmasters much less being a public speaker. From my own experience, of course, I say that. But certainly finding a tool to help you with that, like Toastmasters makes a lot of sense to do. Oh, absolutely.
 
</strong>Wayne Tuttle ** 26:43
But I also find that one of the things that I've noticed is that there are literally 1000s, or even hundreds of 1000s of speakers out there. And to get into that type of market, you have to have some kind of fuck. To stand out, you have to be different than the rest of the crowd. And I find that because of my blindness, I seem to be getting more bookings. Now more so than I ever have.
 
<strong>Michael Hingson ** 27:17
Why is that? I don't know.
 
</strong>Wayne Tuttle ** 27:19
I wish I had that answer. I don't know if it's people are intrigued by that fact. They want to see something different.
 
<strong>Michael Hingson ** 27:29
Do you work with a speaker's bureau? Or how do you find speaking engagements,
 
</strong>Wayne Tuttle ** 27:33
I was with the speaker's bureau for a short period of time, but unfortunately, I probably joined the wrong one. But it's pretty much word of mouth. Someone sees me at an event and usually people in the crowd will come up and want to chat with me and do different things. I dabble into a lot of different things. One of the things that I'm involved with, but I've been a Titanic, Titanic historian, and artifact collector ever since I can remember probably early 70s And usually around the anniversary date usually have a few bookings to my displays. So my collection then they do a two hour presentation about the Titanic. You never show the movie will tell you. I've only seen it a few 1000
 
<strong>Michael Hingson ** 28:34
times. Yeah. Understand
 
</strong>Wayne Tuttle ** 28:37
what JJ ever did. He did do a good job of it. That was a good movie.
 
<strong>Michael Hingson ** 28:40
And I in fact, when it came out, it is long enough ago that we bought the VHS tape version of it, which was two cartridges. It wasn't one it was if I recall what three hours plus not four hours it was three hours. So the to be a nominated for an Academy Award, though. You could not have a movie that was that long. So they always portrayed it as being only two hours and 74 minutes long. Yeah. That's how they had it under three hours. It was kind of funny. But let's come back to blindness a little bit. Tell me some of the the strangest and most absurd questions you ever been given our experience. And we can sit here and talk about that all day, the two of us but we'll start with you.
 
</strong>Wayne Tuttle ** 29:35
Oh my Lord. It is hilarious. I think that the funniest ones are kids, especially the elementary kids. You know kids will say the darndest things they don't care at all. Like here's some of them. Is your wife blind to know she's a blonde she's got offline to Sublime. I remember this one presentation I did. This kid was so excited. He wanted to ask the question, you know, at a grade two grade three level, it's always that you're jumping up and down and okay, that and he was kinda a little shy, a little bashful and he pays but of course, he didn't take Toastmasters, you wouldn't send so many arms. But what you got, is it? Is it key because that's a key gisc Key is what does he mean? Oh, do you mean can you get it? continued? I see I can't do this, right. So I said, Well, why don't you come up here and shake my hand? No, no.
 
<strong>Michael Hingson ** 30:51
I think the funniest question I ever got was also from someone and I don't remember what grade they were in. It was a guy course it would be a guy, too. And his question was, how do blind people have sex? And he said it with an absolutely straight face. Oh, my word. And so the only way I could really respond to that was to say, the same way everyone else does. And if you want to know more about that, you really need to ask your parents.
 
</strong>Wayne Tuttle ** 31:31
Yeah. I've never had that question. But I've always had the question. How do you go pee all
 
<strong>Michael Hingson ** 31:38
the time? I haven't had that one.
 
</strong>Wayne Tuttle ** 31:40
Yeah. Same way as you do. No different. But I think you know, it's thought by consult just the questions. It's the comments. And one of the quieter comments that I get all the time, is, what do you do? What blind? Yeah, well, you don't look blind at all. You don't look stupid.
 
<strong>Michael Hingson ** 32:06
I had an insurance agent Call me once on the phone when I was in college. And he said that he wanted to come and sell me insurance. And I knew that insurance companies at that point would not sell life insurance to any person with a disability. But I figured, oh, what the heck. And I said, Sure, come on over. He arrived at three in the afternoon. And I went to the door and open the door. And I had my guide dog with me. I decided to do this upright, right. So I had the dog and harness. And he said, I'm looking for Michael Hickson. And I said, I'm Mike kingsun. And he said, You are my kingsun. And I said, Yeah, well, you didn't sound blind on the telephone. And it was so tempting to say and you didn't sound stupid on the telephone either. And of course, needless to say, he came in and hemmed and hawed and brownies, I have to call my boss. And I never heard from him again. Because, and, of course, as we know, the reason that insurance companies would not sell insurance, life insurance to blind or other persons with disabilities back in the 70s, was not due to actuarial statistics or any fact but rather simply to prejudice. Yes. And we were able to eventually fight that there's still a lot of it out there. But still, at the time, we couldn't buy any kind of insurance. My parents, when I when it was discovered, I was blind couldn't even buy $1,000 life insurance policy on me. They could not it would have cost so much, because of the fact that the insurance companies were steeped in this prejudice that blindness was going to create a situation where I would die off sooner than other people.
 
</strong>Wayne Tuttle ** 33:51
Yeah. Well, I had a situation not similar to life insurance, it was coverage with one of the companies that I worked with their insurance company paid for prescription glasses. While I didn't need prescription glasses. Back in the day, they were experimenting with what they called Corning lenses, right? Which they figured it would be a preventative measure. So I had to fight the insurance company because these Corning glasses were extremely expensive. And I actually won. They did pay for the preventative classes.
 
<strong>Michael Hingson ** 34:35
It's fascinating to really look at what people's attitudes are. And you mentioned that a lot of questions that you get from kids are funny and so on. But the neat thing about any question from a child is still, it really comes from curiosity. And mostly it doesn't come from fear. It really does come from curiosity. And if there's fear, it's because there's been fear instilled. And then by their parents who are afraid of blindness? Or why would want to catch that or ever have that ever happened to me, even though the reality is that in our world today, given all the things that are out there that can happen to one, blindness is clearly something that anyone might have the opportunity to experience. But kids always ask questions. And I think it really comes from Curiosity. So they're always worth answering. I have now in the lowly, I have one. Go ahead.
 
</strong>Wayne Tuttle ** 35:33
What I was just going to comment on with the mentality of some people in our public is that they have this understanding that it could be possible that you could catch blindness. Yeah, I noticed a huge difference when I was using a white cane. People would literally, if you're sitting on the bus, they would kind of shift over to the left, why don't want to touch that person. But when I'm out with my guide, dog, totally different story. People are swarming around you like flies to honey type of thing. It's
 
<strong>Michael Hingson ** 36:12
all about the dog? Well, you know, and that's, that's one of the things about the Foundation Fighting Blindness. And the reality is it doesn't fight blindness, it fights eye disease, and it shouldn't talk about fighting blindness, but it does. Back in 2016, they created this campaign called how I see and I was e y e, and they wanted people to blindfold themselves and then take videos of them trying to perform a lot of different kinds of actions around their home and so on. And, and of course, it was all giving an absolutely wrong and horrible depiction of blindness, because of course, none of these people were trained to do what, what they did. And finally, I was involved in a lot of ways with it. But finally, blind people, ourselves started sending in videos saying, No, this is the real picture, and overwhelmed the site. And eventually Foundation Fighting Blindness took the site down. And there were some discussions afterward. But the reality is, blindness isn't the problem. It is still the attitudes and misconceptions that people have. And unfortunately, at that time that the foundation promoted, that didn't help the situation at all, which is extremely unfortunate.
 
</strong>Wayne Tuttle ** 37:34
Absolutely. And you'll find that kids today are more understanding than adults are. When you have adults that are around our age, they're old school. So they may be have been brought up in a small community, or if they're in a very large city, they may or may not have had the experience to interact with someone who has churned whether whether they're blind or in a wheelchair, or what have you. And then all of a sudden, there's someone in their church group that's in a wheelchair or Toastmasters, it's blind. They just don't understand. And they're afraid. I don't want to offend them. Like, you know, I don't know what the right words are. How many times have you heard say, people say, oh, did you hear that movie last night? What do you hear that movie? No, I watched a movie last night. And I've seen it before. Yes, I don't take those words out of my vocabulary, because I have no vision. It's still just a part
 
<strong>Michael Hingson ** 38:44
of it. In fact, as I tell people, I think I have lots of vision. And I try to make light of it. I just don't see so good. But the reality is, and that's the problem with even using the word vision, but I'm not sure there's a better solution. But the reality is, we're that we're either blind or low vision. And I think it is something that we really should deal with the concept of visually impaired is ridiculous, because visually, is a completely different thing than eyesight altogether. It has to do with appearance and aesthetics and so on. And the fact is we're not visually impaired. It's better to say low vision. It's like with Deaf people who don't want to be called hearing impaired, they're deaf or hard of hearing. We are blind or low vision. And I think that's an appropriate way to put it. That is acceptable to everyone. But the fact is that blindness still isn't the problem. It is still all about attitudes. And we've got to change that and I would like to see organizations like the foundation. Enter that discussion in a positive way. There's nothing wrong with trying to cure eye disease, but don't do it at the expense of Providing misconceptions about what blindness is and what it isn't. And that's unfortunately, what happens all too often.
 
</strong>Wayne Tuttle ** 40:06
Absolutely. And I think it really comes down to where you're from as well. Because in some countries, they use different terminology. And it's always changing. Like the the newest trend that I've been hearing is differently abled, yes. What?
 
<strong>Michael Hingson ** 40:29
It's horrible. Because we're not differently abled, hey, I use Reaper like anyone else does. I use a keyboard, I don't use a mouse. But I use a keyboard and more people should use keyboards because sometimes they're faster than mice. But the concept of differently abled is horrible. It still depicts the fear. Yeah, and my wife is in a wheelchair, she has been in a chair her whole life differently abled, that's ridiculous. But it is oftentimes what we experience. And more and more of us who happen to be in the community of persons with disabilities are trying to get people to understand that words matter. It's no different than any other minority group who has been down this road. Except that, I think that there's a lot more fear associated with disabilities. And so as a result, it makes it tougher, because no one wants to be like them, that is still the thing that we face.
 
</strong>Wayne Tuttle ** 41:34
Exactly. And I coined a new new phrase that by I'm a sighted man living in a blind man's body,
 
<strong>Michael Hingson ** 41:44
I am light independent. It's as simple as that. And the reality is, most everyone in this world has the disability of being light dependent. And, you know, the reality is that we love you anyway. external light dependent. So you know, it is just kind of what we have to deal with. On the other hand, being blind, what kind of embarrassing things have happened to you. We all have had those kinds of things to where,
 
</strong>Wayne Tuttle ** 42:13
depending on how much time do we have, like, I'd like to share this story with the audience. And I'll try and give you the Reader's Digest version of it. But it has to be the absolute worst day of my life. And the funniest day of my life. It was my dad's scream 2010, I was to be giving the eulogy. And unfortunately, because I was so close to my dad, I wasn't able to deliver it. I wrote it and had the minister read it. But at that time, my sister in law's she was newly blind, and she had her first guide dog, and I was there with my guide dogs. And it was time for us to leave. And since we were the immediate family, we were to leave the child pool first and the rest of the parishioners would follow us out to the hearse. Well, her guide dog had this uncanny ability to lie on his back and snore. And do you think we could get him to get up, she just could not get him up. So my brother literally had to lift him up to get them going. Whereas my dog Cosmo, she decided that as she got up, she let a very aromatic odor go. That caused my great aunt to start choking, because it was so bad. Well, of course, I sort of broke the ice a bit. We got to the grave site. And there were chairs set up for the immediate family. So prior to the rest of the congregation showing up, like my father was very popular in the Tony as a volunteer firefighter. He was a model railroaders. So we belong to a few clubs and whatnot. So there had to be, oh, I would say 100 or so people there. And my wife and I would we rehearsed how many steps it was from the chairs up to the grave site. My father was cremated. So this was the very first time that I was involved with a cremation. All I knew was a tiny little coffin. And they told me go out to the hall and then just sort of drop it in. So I counted the steps up to how far away it was sat down, so it was time for me to do I got up there. And I went to reach down. And I felt the the actual hole with my arm. But I didn't have any clue of how deep this was, I was thinking in my head, well, maybe it's only like three foot deeper thing, and I didn't want to drop them. So I lean forward, and all of a sudden, I'm going in the hole. And my wife is trying to grab a hold of me, my brother jumps up out of his chair, grabs me by the back of the pants, and lift me out of the hole. And I couldn't think of anything else to say, but
 
<strong>Michael Hingson ** 45:43
there you go. You know? It is, we all have experiences, and it's okay. Blindness has nothing to do with that. I doubt that there is any person who hasn't had something in their lives that has happened that, that they haven't been embarrassed over or found to be funny. I know, I was with one of my guide dogs, we were wandering the halls of Congress, and, and we had a few of those aromatic kinds of things that happened with her. And, and the more I thought about the more I went, Well, who was in Congress, they deserve it anyway. So it's okay. But you know, you just got to go go to it. Well, so tell me, in your experience, we've we've been seeing more laws pass. And we've been seeing advances in technology and so on. Do you think that society's attitudes toward persons with disabilities is is changing significantly yet? What what do you think?
 
</strong>Wayne Tuttle ** 46:51
Yes or no? And the reason I say yes, is, I'm finding that younger kids today, they get it. They understand. I've been in situations where you'd be in a grocery store with my guide dog, and a mother would come over and automatically think it's okay to bend down and start paddling. And right away, the the young child would say, Oh, mommy, he's a working dog, you're not allowed to distract them or catch them or anything like that. So yes, I've seen some steps forward with getting kids at a younger age. And it takes people like yourself and myself to go around to schools and educate and really get the word out that there are people in our society today with disabilities. But on the other hand, I think governments really have to get more involved with people with disabilities, and the sense of having different type of programs available out there, there are still a lot of discrimination. When it comes to employment. If an individual with a disability wants to start their own business, they should have programs available out there to teach entrepreneurship. For people with disabilities. It's really no different than any other entrepreneur but they have to do things a little bit different. So they can be involved with it. But again, I think we have a long way to go. In in Canada here. We've we've got all kinds of different laws, but every province seems to be different and unsure. It's no different than in the United States. They are apart, trying to implement different laws to assist people with disabilities. But they still have a long, long way to go to they're chipping away at it. But a lot of these people are living with disabilities. Time's running out. Yeah. So what about the next generation that comes along after us? Like it's despicable. The amount of money that the government puts aside for people with disabilities, with the inflation especially in the last couple of years, it's on believable. So you have to make that choice, whether to pay your rent or whether you're going to eat today.
 
<strong>Michael Hingson ** 49:43
Do you think that there's any more awareness in the world because of the pandemic and the fact that we've had to do so many things online? Has that really made a big difference?
 
</strong>Wayne Tuttle ** 49:54
In some ways that has like every country is different especially when it comes to disabilities there, there are countries around our world that still want to hide people with disabilities. They're not allowed to be out in public good, thick. They've shamed the family because of the disability.
 
<strong>Michael Hingson ** 50:16
And what happens in civilized countries to Oh, yeah, yes, absolutely.
 
</strong>Michael Hingson ** 50:21
You know, last year, I began working with accessibe, which is a company that makes websites for the products to make websites more usable and accessible, and the company has grown a lot over the last year. But we find that even though it can be pretty inexpensive to start the process, the reality is that a lot of people are going well, yeah, maybe I need to do it. But I really can't do it right now, or I just don't have any money to, to put into this kind of a project, or it's just not something that I think we really need to worry about. And it's so unfortunate that, at the same time, those people provide electric lights for everyone in their offices, they provide coffee machines, they provide computers, and a lot of other amenities. But when it comes to dealing with disabilities, or making their websites more inclusive, so that more people might shop at their sites and so on, they won't do that.
 
<strong>Wayne Tuttle ** 51:30
And their mindset is that they have this assumption. Well, there's just not enough of them out there. So we don't have to do it. But guess what, if you do do it, that's going to increase your bottom line. Because those 10 people who are now shopping on your website are going to go and tell 10 of their friends. And it's just going to snowball even more, and then they'd be recognized that they are a fully accessible website,
 
</strong>Michael Hingson ** 52:06
one of the projects that accessibe is working on and it's still not live yet, but hopefully it will be sometime in the near future is called Access find. What access find will be is a database of accessible websites, any website that has made the effort to become inclusive, not only for people who happen to be blind, but who have other disabilities will be able to put their website into the access fine database. And so it will be a central location where people with disabilities can go to find local or whatever websites they truly can search and whether the site uses accessibility or some other mechanism or company to make their website accessible isn't the issue. The issue is that they've done it however they've done it and access fine. We'll allow that to happen. We're not there yet. It's coming, though. And it'll be very exciting. When that opens. It's a it's a great idea.
 
<strong>Wayne Tuttle ** 53:04
Yeah, it's it's something that is definitely needed. Because I think that that, again, our society lacks is is communication. There are all kinds of nonprofit organizations that are doing wonderful things. But the disabled community is not aware of it. So they need to spend more time and effort in shouting it out and say, Hey, everybody, this is new. This is what's happening right now. But they don't and
 
</strong>Michael Hingson ** 53:36
Neil's the Nielsen Company, the company that does ratings and so on, used to do index and still does all the ratings for TV shows and so on the Nielsen rating did a study in 2016. And categorically states, that websites that become more inclusive, we'll have brand loyalty that will very much carry over to persons with disabilities and people will shop those sites, rather than going through all the frustration of trying to find some other website that may or may not be inclusive for them. It's it is something that is absolutely substantial. It's something that can be verified. But we're still not yet seeing nearly enough of our world really deal with that. And it's all about still the same attitudes. That as you said, there aren't enough of them or we really just don't think that they can do it. Other people are going to do the shopping for them anyway. And it just isn't the way it works. Yeah, exactly. Well, so tell me as a person who happens to be blind, what would you give in the way of advice to someone who is coming to terms with losing their eyesight, you meet someone, either a family member or whatever of someone who of becoming blind or you meet a person who is losing their eyesight and becoming blind, what would you say to them?
 
<strong>Wayne Tuttle ** 55:06
It to me, it's a very personal aspect that they're going through. Some people are fully sighted today and totally blind tomorrow, some people gradually lose their vision over time. So it comes down to being a personal thing. And my advice would basically be that go through that grieving process, because there is grief involved with any loss, especially when you're losing your vision or your hearing or your mobility skills and the list goes on. But realize that your life has changed, you can still do pretty much the same things that you've always done. It's just that you have to find new ways of achieving your goals. And that's what it comes down to the sky's the limit,
 
</strong>Michael Hingson ** 56:04
it still comes down to is not blindness. It's our attitudes. And we need to be as forward looking in that as people who can see, because if our attitude is not a positive one about being blind, then we won't be
 
<strong>Wayne Tuttle ** 56:19
absolutely can, we
 
</strong>Michael Hingson ** 56:21
will have the challenges. Well, Wayne, this has been fun. I really have enjoyed having you on unstoppable mindset. I hope you've liked it as well. Oh, my pleasure. And we will have to get together and swap more stories
 
<strong>Wayne Tuttle ** 56:37
but have to come come down to California?
 
</strong>Michael Hingson ** 56:40
Well, it is it was 97 Fahrenheit today. And according to my lovely little trusty Amazon device, we're going to have an excessive heat warning on Thursday. So if 97 Isn't excessive, that means it's going to be over 100 Just what it really means. So I Interesting.
 
<strong>Wayne Tuttle ** 57:00
Well, where I come from, I'm very Northern Ontario. We are so far north, we literally wave to Santa Claus as we're coming to this area. So we have had a couple of frost alerts the last few days.
 
</strong>Michael Hingson ** 57:20
Well as the big guy waved back.
 
<strong>Wayne Tuttle ** 57:24
I have no idea.
 
</strong>Michael Hingson ** 57:26
Well, then, you know, you need to put your communication skills to use and come up with a way that you guys can communicate better. Absolutely. Well, thanks for being on unstoppable mindset. If people want to reach out to you learn more about you and chat with you. How can they do that if they want to learn about your speaking career and so on?
 
<strong>Wayne Tuttle ** 57:45
Well, if you'd like to reach out, my email address would be my initials. So it would be a W J T dot tuttle. And that's t u t t l e @gmail.com. Okay, I have a website that it's still under construction. So I'm not sure when that will be up and running. But I will definitely let you know.
 
</strong>Michael Hingson ** 58:13
Well, let's talk about accessibe going on the site to help you with access that makes it a lot easier for your website people to do. Absolutely. Well, meanwhile, everyone, thank you for joining us today. I'd love to hear what you think about this. As always, please reach out to me Michaelhi at  <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's M I  C H A E L H I  at A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or visit our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. Michael Hingson is M I C H A E L H I N G S O N WWW dot Michael <a href="http://hingson.com/podcasts" rel="nofollow">hingson.com/podcasts</a>. And of course, as I always ask, and I appreciate everyone who is doing it, please give us a five star rating. Wherever you're listening to the podcast and join us regularly you can subscribe to our podcast wherever you are finding us. And we hope that you will do that and join us for other adventures and other future podcasts. And again, Wayne, I really appreciate your time and you being here with us today.
 
<strong>Wayne Tuttle ** 59:20
Thanks for having me, Michael.
 
</strong>Michael Hingson ** 59:25
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Communicator with Wayne Tuttle</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/894c636a-c4e1-4ab9-bdf1-b7f1d8fb0fc3.mp3?source=rss&amp;ext=asset.mp3" length="41448096" type="audio/mpeg" />
<itunes:episode>58</itunes:episode>
</item>
<item><title>Episode 57 – Unstoppable Stroke Survivor with Melanie Taddeo</title>
<guid isPermaLink="false">https://pinecast.com/guid/61236fb0-06d4-4f13-8c18-6aa3edc63ef6</guid>
<pubDate>Tue, 13 Sep 2022 11:00:00 -0000</pubDate>

<itunes:duration>01:10:09</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/52e78e36-da7c-4fe3-991c-9787ee416174/UM057-Melanie_Taddeo-coverart.jpg" />
<description><![CDATA[<p>Meet Melanie Taddeo. Her parents always encouraged her to be the best that she could be. That attitude shined through when, at the age of 21, she experienced a stroke that left her paralyzed on her left side and totally blind. Her drive helped her to regain the ability to walk. Also, she regained some of her eyesight.
 
Melanie will tell you that she is a teacher and loves to impart knowledge. In this episode, you will get to hear how she crashed through barriers when school principals and others would not give her a job after discovering she was blind. As many of us have experienced, Melanie found that no matter her capabilities and experience, the only thing prospective employers considered was that she was blind.
 
Melanie’s story proves how incredibly unstoppable she was and is. I hope you will find this episode as inspirational and thought-provoking as did I.
 
<strong>About the Guest:</strong></p>
<p>Melanie Taddeo is a passionate advocate for inclusion who at the age of 21 suffered a massive stroke that left her completely paralyzed on her left side and legally blind. After years of therapy, she was able to regain her independence and go on to become the first legally blind teacher to graduate in Ontario.  </p>
<p>She is a certified special education teacher with over 20 years of experience in program development, fundraising, community outreach, volunteer management, and public speaking. Melanie founded Connect 4 Life and Voices 4 Ability; V4A Radio based on her personal experience of the lack of programs that promote independence for people with disabilities. She has made it her goal to help empower others to achieve their dreams despite the challenges they face.  
Melanie has assisted hundreds of people through Connect 4 Life’s programs such as the first broadcast training program for individuals with disabilities: “An Accessible voice in Broadcasting”, life skills training program, and public speaking. Melanie’s passion is evident in everything she does to ensure that each client sees their abilities and not only their disabilities. 
 
Melanie published her first book in 2019. “My Unforeseen Journey Losing Sight Gaining vision.  
Melanie has been a Toastmaster for eight years achieving her, Distinguished Toastmaster (DTM), and was the recipient of the Member Making a Difference award (MMAD) in 2020, and now using her speaking to inspire others across the globe as a champion of inclusion,   
Melanie empowers entrepreneurs, professionals, and community leaders to embrace challenges and how to overcome unforeseen change with dignity, and ease.  
Most recently Melanie has created a company called gaining vision, to help promote inclusion across the world, ensuring that every person feels heard, seen, and valued just as they are.  
  
Her story is proof that despite adversity success is possible with hard work and perseverance.  
 
 
 
To learn more please visit <a href="http://www.connect4life.ca/" rel="nofollow">www.connect4life.ca</a> 
 
WEBSITE: <a href="http://www.melanietaddeo.ca/" rel="nofollow">www.melanietaddeo.ca</a>  
<a href="http://gainingvision2020.com/" rel="nofollow">http://gainingvision2020.com</a> 
FACEBOOK PAGE  
<a href="https://www.facebook.com/gainingvision/" rel="nofollow">https://www.facebook.com/gainingvision/</a> 
TWITTER  
@gainingvision 
INSTAGRAM  
@gaining_vision 
YOUTUBE  
Gaining vision with Melanie Taddeo Nxumalo 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
 Well, hi, once again, and welcome to unstoppable mindset. I am excited to introduce you all to Melanie Taddeo . And Melanie's gonna tell her story. I don't want to give it all away. But Melanie has everything that we could ever expect to have in an unstoppable mindset podcast. She has a great story. She has unexpected life challenges that she has chosen to deal with. And she did deal with them. And she has all sorts of other things that I'm sure we're going to talk about. She's an advocate, dealing with persons with disabilities and all sorts of other stuff. And rather than saying all sorts of other stuff, and then living it to your imagination, Melanie, welcome to unstoppable mindset.
 
<strong>Melanie Taddeo ** 02:04
Thank you so much for having me, Michael.
 
</strong>Michael Hingson ** 02:07
So here it is a late afternoon for me and an early evening for you. You're in Toronto or LLC and Ontario, right? Correct. Yes. And we're out here in California. So we traverse the three major time zones of our two countries. And so you Have you had dinner? Not yet. I will. I will start cooking after this is over? Well, let's get started. So why don't you tell us a little bit about you kind of your, your early years and all that stuff. And we'll go from there.
 
<strong>Melanie Taddeo ** 02:42
Wonderful. So I'm the eldest of four girls, my dad is Italian descent, and my mom is Canadian, and a little bit of Irish and English in her background. But I was raised in an amazing loving home, where everything was encouraged, reach for the stars, hard work ethic possibilities and be a great role model for my three younger sisters. And that sounds like a really comfortable life. But it can be challenging at times, of course, because you know, you want to be the perfect daughter, whatever perfect was, but in your is a child that's the impression was given work hard. Of course, you had choices be a doctor or lawyer. I didn't either. But that's okay. But everything they taught me was about equality. And everybody's equal everybody, although there may be differences in our friends, all of us are the same inside and really to focus on that and not seeing differences. And I appreciate that now. Now, this was the mindset they taught me yet in their generations. Decision. How
 
</strong>Michael Hingson ** 03:46
old were you when this was was being taught to you?
 
<strong>Melanie Taddeo ** 03:49
Oh, from age five, up so
 
</strong>Michael Hingson ** 03:53
in school and so on, you are already thinking of people more as equal than probably a lot of kids did.
 
<strong>Melanie Taddeo ** 04:01
Yes, definitely. And, you know, it's, I'm so thankful for that. Because, obviously, we live in a very multicultural area of Mississauga. And we, it was really great, because, you know, although there are different types, sizes, you know, different genders, all these different things, and of course, you know, different backgrounds. We just were all friends. And that was a great mentality. And I'm really happy my family instilled that in me at that age.
 
</strong>Michael Hingson ** 04:28
Did other children have any kind of an issue with that? They tend to view people the same way. How did all that work?
 
<strong>Melanie Taddeo ** 04:37
You know, it was interesting, I think, looking back reflecting back, perhaps there was some definite biases there. But as children, you just think, Oh, they're mean. And that was about it. And I don't want to be their friend because they're mean, but it was never about oh, you're this or that. But it was just that unconscious bias or the way that they were they were raised. But we all play together. We all had great opportunities to learn about one another. And I appreciated that. Even individuals with disabilities, you know, there was a special class back then you might exam not going to age myself. But back then there was different separate classes. But they were just kids, there was nothing different, which I really appreciate that. My family always said, you know, no matter what family you know, sticks together, we always work towards a common goal. Set your goals high. Again, remember that lawyer and Doctor kind of mentality. I reached for the stars, everything I did in my life was to be a teacher, because that was my dream. I wanted to be a teacher, I was that girl that settled her stuffed animals to the front of the room to teach them, you know, the ABCs. I loved it. So everything my volunteer work growing up, as I started to get older, 13 and up was all right around kids. And I wanted to teach that was my dream.
 
</strong>Michael Hingson ** 05:57
So when you were when you were growing up? Did you have many friends who had any kind of disability? Do you remember? It was they were in different schools?
 
<strong>Melanie Taddeo ** 06:10
It mostly Yes. But for me, it was just, you know, it wasn't even on my radar, to be honest, at that point. Actually, that's not true. There was a young man down the street that lived there, and he had Down syndrome. But he just used to ride his bike around and he was just the boy like, we called him by his name, Jay. And that was that. But again, everybody was the same. So it didn't dawn on me. But again, reflecting back, I now recognize that, but it was never said to me, oh, this person has Down syndrome. It was just he was Jay. And it was a good thing, because I feel it taught me so much about seeing past the disability. So that was thrilling years, great. Life was really great.
 
</strong>Michael Hingson ** 06:57
So you went through? Well, I guess would be high school and all that. And you still wanted to teach
 
<strong>Melanie Taddeo ** 07:04
everything. Actually in high school I used to I got into art. And I found my passion. I had a mentor in high school teach me about art. And I was able to do all these beautiful paintings and drawings. And my creative side came out and I was on cloud nine. i My mentor at the time said I can retire if somebody one of my students goes to university for art, like that's me. And again, I did everything working in art galleries, that sort of thing, just to get experience. And I put together an amazing portfolio and was accepted to go to university for Arch. Again. It's a big joke on me in the future. But this point I was living the dream, teaching art and summer camp. And just loving my spare spare time was painting and drying and really absorbing all the arts.
 
</strong>Michael Hingson ** 07:53
So you went off to university what university I went to York
 
<strong>Melanie Taddeo ** 07:57
University, which is in Toronto. At first I committed and then I lived in residence. And it was a great opportunity. It was very well known for their art program, top notch professors and had great facility and I was just experimenting with all the different techniques and styles and just really trying to get my feet footing because I encounter a world would be an art teacher that was my dream. Best of both worlds.
 
</strong>Michael Hingson ** 08:25
So I get the impression that something happened along the way to change all that.
 
<strong>Melanie Taddeo ** 08:31
Yes, yes, it did. My fourth year university, I started to develop migraines. And everybody kept saying lots of stress from University. I'm thinking I'm studying art, what kind of stress do you have during kid paid by campus, really. And they kept giving me medication to numb the pain. But till one morning, I couldn't lift my head off the pillow. Finally I said there's something wrong and I went and they did MRIs they did CAT scans. They said no, nothing showing. And so one day, they saw something behind my eyes. And they said well, there's something there. And they diagnosed me with pseudotumor servi. And really just means there's a fake tumor. Yeah. But it was a misdiagnosis. It was a sign of a stroke. So they sent me for the eye operation to relieve the pressure from the optic nerve. And they kept me in the hospital and I was lethargic that was throwing up and they said all this anesthetic, it's this it's that it's the other they sent me home. And I was at my parents house recovering. And they had to go the family doctor and I'd still been really really sick and not well. And I couldn't see out of my eyes when I woke up. So they had the bandage. And they say Oh, it's okay. It's part of the surgery, it's going to come back. And so I had to call the family doctor for a checkup for them to test the eyes. And again, remember remembering that they said oh, you're going to be able to see Don't worry me He's fine. It's just they're swollen, they're going to come down. And I remember having to get showered. And I was like, come on, Melanie get given the shower, and I said, okay, okay, okay, just a minute I sit on, see the toilet and just rest. Basically, my mom had to shower me, and I'm a very modest woman, I would never let that happen. But I was just really out of it. Got to the top of the staircase, and I was like, Okay, go ahead and go down. I'm like, Oh, the house was spinning. And I said, I think I'm gonna go down on my bomb. So I said, at the top of stairs, and I started to go down. And mom's like, move your left side. Melanie said, I am. What do you think I'm stupid. And I would never talked to my mother. But I had had a stroke at the top of the staircase. So this struggle of be completely paralyzed on the left side and legally blind. So I was in a coma for two weeks. And I tell you, everybody, you can hear everything going on when you're in a coma. So please talk to us. I heard everything I heard. I had the last rites. I heard the doctors told my parents, I wasn't going to live to plan my funeral. I heard them basically say, if I survived, I would be a vegetable. Of course, I also heard everybody's deepest, dark, darkest confessions. So again, be careful what you share. My little sister came to me said, I'm so sorry, I stole your case of peach gum, because I kept it in my bedroom, you know, extra case, throw it in your bag every day. And when I woke up, I had remembered everything. And so of course, I would question them. But during the coma, my dad put a Walkman. And again, I'm dating myself, but with music on my ears. And I remember the songs from that time. And again, all of the DJs everything was right there in my mind, because I could hear everything. And I knew it was going, I just wasn't awake.
 
</strong>Michael Hingson ** 11:48
So you actually were unconscious. So it wasn't just that you were paralyzed and could move. You're actually unconscious. But as you said, you could hear everything. Yeah,
 
<strong>Melanie Taddeo ** 12:00
that you couldn't communicate. And, again, my brain wasn't there. Apparently, supposedly, I was. You know, they kept saying she's not gonna wake up, she said, and that's a scary thing for a family to go through. But imagine hearing all this and wanting to say, Hello, I'm alive. I'm still here. So it was a very exciting time to reflect on but at that time it was. And so when I woke up, I couldn't see anything. And of course, I was intubated. So I couldn't communicate either. And they kept saying, use this for that and use because I could hear, so use a thumbs up for Yes, down for no. And they wanted me to use this bliss board of letters to point out and I couldn't see them and explain to my can't see anything, and my eyes were no longer bandaged. And this was it. So when I was finally out of the coma, or type still, during the coma, they did life saving procedure, where they inserted a catheter into the groin and inserted 1 million units of blood into my brain. And I was the second out of five in North America to survive. And that changed a lot because it relieved the blood clots, but it also added extra pressure to behind the eyes. So the optic nerves were permanently damaged, destroyed during this whole procedure. So yeah, welcome blind, Nigel to move. It was a very scary time, a very angry time.
 
</strong>Michael Hingson ** 13:25
So you were intubated, that must have been pretty uncomfortable, especially once you woke up?
 
<strong>Melanie Taddeo ** 13:30
Definitely I you know, especially because you have to learn to swallow again, not only the stroke, but having this to die for so long. It was it was just a very new process for me having to digest everything that had happened, as well as recover physically.
 
</strong>Michael Hingson ** 13:46
How long were you intubated once you woke up?
 
<strong>Melanie Taddeo ** 13:50
So I was in a coma for two weeks. And I'd say that was going to be another two weeks.
 
</strong>Michael Hingson ** 13:55
Wow. Yeah. My wife went through a situation in 2014, where she had doubled ammonia and acute respiratory distress syndrome, and was put in an induced coma. So she was intubated. But after two weeks, they said they they needed to remove the two but they did a tracheostomy so that she could, she could continue to breathe, but they kept you intubated for a month.
 
<strong>Melanie Taddeo ** 14:21
Mm hmm. Yes. And again, I am sure again, depending on the timing, how that was because again, I had long term, like they've cracked on my teeth, all that fun stuff. So it was you know, so lots of other things. And then of course, the raspy throat for quite a while. Yeah. But yeah,
 
</strong>Michael Hingson ** 14:38
yeah, it was. So you were totally blind.
 
<strong>Melanie Taddeo ** 14:43
Totally nothing at that point. And it was, you know, it was it was it was scary, because I couldn't see I could just hear people come in the room. I couldn't tell who's there. Of course, I got very used to people's voices. And that was a good thing because that's how I tend to, you know, really depend on my sense of hearing. But I also want to have us on one hand, so having to learn to do everything, feed myself, things like that just laying in a hospital bed alone. But being told that I was never going to see again that I was never going to get out of the bed, all those negative thoughts, and I'm a very positive person, I always had been with that positive upbringing. And I kept saying, no, no, I'm going to I'm going to do this. And they, they said, Oh, Melania, you know, stroke really affects you. You're the mindset of how you perceive things. And it's true, I understand that. So I always say I had stroke brain, it's not a medical term. It's a melody term, that I thought I could do everything I kept telling them. This was happening in July, I'm going to university back to university in September, I'm going back to move out on my own pictures to paint you exactly. In my mind that I just wanted to get back to normal, whatever normal was.
 
</strong>Michael Hingson ** 15:57
So what happened? Well,
 
<strong>Melanie Taddeo ** 15:59
I am a fighter. I'm a survivor, my parents will tell you I'm stubborn, but I'd like to say determine it sounds much nicer. And after a good kick in the butt from a chaplain of the hospital. I decided that I wanted to thrive instead of just survive, I stopped feeling sorry for myself. And, you know, there's a lot of time to think in the hospital. And you know, I had amazing family support, whatever they were petrified. Because of course, going through the I had regressed because I was scared to a little childcare my parents, mommy and daddy again. And I've just was it was just part of the stroke and part of the fear. But after the chaplain really brought it back home, he's like, if you want to go back to school, you can you know, you just need to really get your act together and work hard. And I went to a rehab hospital where I learned to walk walk again, I don't have use of my left arm still. But that's because I'm right handed and I kind of forgot it was there for a while. But I started walking again after you know, driving my wheelchair and to the wall several time, they said they had to repeat the entire hospital, the rehab center after I left because I kept couldn't see where I was going. So I kept ramming into walls and things like that. But I just kept a positive attitude got my independence back as far as I could physically walking first, of course, you know, with a quad cane, a single pain, and then without a cane. But then I had to come to terms with the fact that I was blind. I went through the denial. They had cniv with just cane National Institute for the Blind, come and see me with a guide dog and a talking watch. Like what are you here for? I don't need you. Well, Melanie, you're black. No not. And after going through that denial, I went to see an IV and learned how to navigate use my white cane, get around and cook independently and get my independence back. And then, of course being stubborn, as you know, as my family would say or determined. I went to teachers college I applied and because my grades were great. My volunteer experience was right up that I knew they had to give me that interview. And the interview went like this much. How are you going to do this with your disability? And how are you going to do that with your disability? Of course, in my mind, I don't have a disability, right. I'm like, fine. I said, I thought this interview was about my abilities and not my disability. Oh, well, they let me in. And my first day of teachers college, my professors are gone by Christmas. I said, Watch me. I had no idea what I was doing. I never went to school without eyesight. And I had to learn to put books on tape about having notetakers asking for accommodations. I knew nothing about this. But I quickly learned and Teachers College was only a year. It was intense. And even with my practicum I had to advocate for myself. So I learned a lot really, really quickly. Because I was determined to achieve this dream. I wasn't gonna let anything hold me back at this point, because that was my lifelong dream. I had to learn how to do things differently, though, because of course, I couldn't do it the same way. Well, you could do them. Absolutely. 100% I got very creative. I was teaching a grade seven, eight split art. And I had these goggles created for the students to see what I saw. So they could understand just a little bit of what I was seeing. And it was the best teachable moment I've ever had. Those students could empathize. They got a really great ideas of what they couldn't do what they couldn't do ask a lot of questions, which opens the dialogue for kids because they you know, they're there. They want to ask questions are curious, but they also are afraid of offending. And I was able to get them to try using doing art without their eyesight. Yes, I haven't blindfold themselves put some music on Okay, painters, and it was a really great experience at the beginning. And as well working with little kids and teaching them about abilities versus the disability, because of course at that time when I was teaching and Teachers College, there was the differences and there was really hard differences with people with this abilities into schools. So they're being made fun of and stuff like that. So I wanted to close that down fast. So it was a great experience. But the one thing I did face that was challenging for me is my professors thought that I should only teach special education. And I fought that tooth and nails. I ended up going into special education because I love it. But I was angry at them for putting me in that box.
 
</strong>Michael Hingson ** 20:25
So, you, when you were teaching art in Teachers College, what kind of art? Was it painting or sculpting
 
<strong>Melanie Taddeo ** 20:36
or helping and drying, believe it or not, and it was really getting them to teach the basics. And I had to teach myself, okay, how am I going to teach this concept now that I can't see, because after I, when I was in the rehab hospital, they had me trying to paint and draw. And first of all, the drawings was totally totally disproportion. So I thought, you know, what, it's all about interpretation and perception. So why not call it abstract. But I was still able still having the skill sets to talk it through. So I would help them with a verbal practice, okay, so we're going to, you know, take the charcoal and do this and walk them through it. And I said, Why don't you try and show me how you would draw this from your perspective. And then I would do a demonstration. And they'd be like, Oh, mister, doesn't look like that bowl of fruit? No, it doesn't, you're right, what does it look like, but this is my interpretation. So it was a really great eye opening experience for them. But I also really started to sway towards clay, and sculpture, and really get those tactile feelings. So for me, that's what shifted for me in my art, but I still had to teach the the elements of art. So being creative thinking outside the box, and getting the students to really listen, and be creative as well.
 
</strong>Michael Hingson ** 21:58
So when you were teaching, drawing, and charcoals, and so on, were you doing that, in part, because you still were going through some sort of a denial or?
 
<strong>Melanie Taddeo ** 22:10
Oh, okay. And wasn't it?
 
</strong>Michael Hingson ** 22:14
Right? Because that's, that's what you teach in the in art, right?
 
<strong>Melanie Taddeo ** 22:17
And that's the norm, right? Because I was normal, though, it took me a long time to really understand when I got to that acceptance stage, I was like, you know, I don't want to join it anymore. And that was okay, for me at that time, since then I've gone back to it, but in a very different way. So, but at that moment, it was working through the process of acceptance.
 
</strong>Michael Hingson ** 22:41
So you were you were totally blind, that that did change at some point. It did.
 
<strong>Melanie Taddeo ** 22:46
So I it's amazing. The brain is a amazing muscle, I'll call it. And so because my eyes actually are fine, this optic nerve that is destroyed, in my optic nerve wasn't passing the messages to the brain and what I was seeing, so technically, my brain taught itself how to see. Not well, but it's still going see some shapes. And I see some details. I can read large print, things like that. So I do have some usable sight. However, I also learned very quickly not to depend on that site, because you never know. So,
 
</strong>Michael Hingson ** 23:21
so how long after? Well, you were in Teacher's College? How long after that? Did you regain some use of eyesight?
 
<strong>Melanie Taddeo ** 23:29
It was actually a number of years after Teachers College that actually, yeah, okay.
 
</strong>Michael Hingson ** 23:34
Did you learn braille? I did. So you use Braille. Still?
 
<strong>Melanie Taddeo ** 23:39
I do not. i It's funny because I had when I was doing my additional qualifications. To teach individuals with a blind or partially sighted they, they you have to learn how to read Braille. So I mastered grade one like that grade to the contractions a little tricky for me, I'll be honest, but it was more visual, I was doing it because my fingertips are not so good with sensation. And, you know, of course, I can still teach it, but I don't use it myself and then still depend on that large print or a Sharpie marker. But I'm also learning but other technologies now to count on that instead of the print.
 
</strong>Michael Hingson ** 24:21
You think your fingertips and their ability to sense or read dots were affected at all by the stroke?
 
<strong>Melanie Taddeo ** 24:28
i Yes, absolutely. Even though it's my right side, I definitely feel it was that I noticed even though the stroke affected my left side, other sensations on my right side were diminished. So I think that was definitely part of it.
 
</strong>Michael Hingson ** 24:40
So that may have been an issue that if you didn't have a loss of sensation that may have helped with Braille.
 
<strong>Melanie Taddeo ** 24:47
Oh 100% And I think I would have definitely continued with it if it had been able to read it with my fingers because it is such an easy way to communicate and help with interviews like this. If you have no So whenever it would be great.
 
</strong>Michael Hingson ** 25:03
Yeah. Well, and it's important to be able to do that. And you're absolutely right. The The reality is Braille is the main reading and writing mode that blind people and a lot of low vision people use as well, because in general, it's more efficient than looking at letters unless you have enough eyesight to read to be able to do that comfortably. Yes. And so the problem is that a lot of people, on the other hand, never get to learn braille as children, because they're forced to try to use their eyes. I've heard just countless people say, if I'd only really had the opportunity, and really did learn braille as a child, I'd be a much better reader today.
 
<strong>Melanie Taddeo ** 25:47
I've heard that a lot as well. And then also, a lot of parents don't want their children to depend on Braille, which is mind boggling.
 
</strong>Michael Hingson ** 25:55
They don't want their children to be blind, and they won't deal with that. That's true, too. Which is, which is part of the problem. But Braille is still the, the means by which we read and write. But you, you certainly have dealt with it well, and you've dealt with it in some some very practical ways, since you really don't have the sensation to do Braille really well. And that's perfectly understandable. So you went off and you went to be a teacher, you went to Teachers College, and then what did you do?
 
<strong>Melanie Taddeo ** 26:25
I graduated as a first legally blind teacher to graduate in Ontario, which is a really big deal. Except nobody would hire me. And, you know, I've really struggled with that I didn't comprehend why. Because again, to me, there was no difference. It was just doing something differently. And creatively. I had a lot of great references, of course, because I was doing practice teaching at my old high school as teaching art. And of course, I have references. But once I put my application out to the boards, I get calls from the principal's and they'd be like, Oh, you're exactly looking for, you know, grade seven, eight split for RT, are you willing, and I Ghen, this is something I learned, but not you do not disclose your disability over the phone before getting to the interview, and I asked, Are you aware that I'm visually impaired? And they said, Oh, no. And of course, I said, What was that a problem? Well, not with me, of course, but will be with parents. And again, it wasn't a huge understanding advocacy at that point. But to me who better to tshirt, children with a disability than somebody that little one, just 24/7? So I said, Okay, thanks so much. So I didn't get hired. And I started to feel like what a waste, oh, my gosh, I'm never gonna get a job. You know, the whole pour was me pity parade thing. Stopped. And I thought, you know, what, I'm a great teacher, I was still volunteer teaching, and I was loving it. And I was coming up with really unique ways to teach and get around this, you know, safety thing. So I had all the answers down pat, and how to do things safely for everybody, and where I would be successful, and what different things I could do to bring to the table to add that little bit extra. And I started to talk to people, a lot of people with various disabilities. And they kept saying, you know, we want to learn how to be independent. Melanie, how did you do this? And I said, Well, it's easy. You just have to, you know, really put your mind to it set some goals. And so I thought, wouldn't it be amazing to have a charity, or a program known as a first it was a program to help individuals with different disabilities access, education and training, just as they are, despite their disabilities. And so I had run a learning center for adults with disabilities, just teach them life skills, help them learn to advocate for stuff, all the stuff that I had done to get my independence back. And that went on for three years. And that was great. But I learned a hard lesson. Like I'll use my own money for that. Not a good idea. So it didn't last long. And I then I have met a lawyer, and they're like, why did you start a charity to do the same type of programming, and that way you can seek funding and donations. Okay, so I did that. And in the meantime, I was trying to think outside the box other than life skills, what other skills should I be teaching when the programs you're talking to different people? And advocacy was a big piece. And then also, I needed something to share information because I can't read brochures, and I was like, No, you have to have a great brochure on it, but I can't read it. So I created voices for ability radio, which is the first 24/7 Internet radio station for about and by people with disabilities as a platform for us to have a voice and that was in Canada so I wouldn't be clear in Canada because there's many all over the globe but and so voices for ability radio was our A platform for people to share their stories, as well as those resources that I and my family found so hard to find after becoming someone with a disability, because nobody shared information. So this was an exciting journey that started 2014. And we still are up and running. And it's exciting. We now since doing voices learned that many people with disabilities love media. So what created a radio broadcast training program? And how to podcast so I teach that every day, it's a great thing. So I'm teaching just in a very different way.
 
</strong>Michael Hingson ** 30:34
Well, and there's nothing wrong with that. No, not at all. I've always liked to teach. And when I was getting my master's degree in physics, I also got a secondary teaching credential. And in a sense, the actual certifications in both cases, I have not used, I didn't really end up with major jobs in physics, although I did, and still do work with companies in terms of scientific technologies, bleeding edge technologies, and so on. And teaching, by definition, because that is something that all of us have to do, as you're pointing out. The reality is we're the best teachers for teaching about disabilities or persons with disabilities. Absolutely. And, and so it's important to do that. The other side of that is that we also, if we do it, well learn to sell we all become great salespeople, because we have to do that in order to break through the misconceptions and perceptions that people have about us. Absolutely. So we we have to do that and make that work. So your the radio and the internet program is still up and running.
 
<strong>Melanie Taddeo ** 31:56
It is yes, we act now virtual because of course with pandemic, a lot of our clients are high risk. So we had them sound during the pandemic and we were able to reach more people throughout Ontario. So for us that makes sense. So with a 20 week program, we teach radio broadcasting just the basics introductory, they created their own podcast and a demo reel and a resume and then we connect them we partner with a lot of broadcasters they come in and they share their expertise and teach them and connect them with internships after they graduate and help them get their start that's the starting point.
 
</strong>Michael Hingson ** 32:31
You teach them how to edit and and process what do you use for that Reaper? Okay. There is there and all the appropriate plugins and and scripts that go with it. Yes, Reaper is a wonderful thing.
 
<strong>Melanie Taddeo ** 32:48
Yes, it is incredible. And you know, it's funny because it took us from trial and error. We tried to das it. We tried all those other ones. It's just like, I can't do this. They're not gonna be able to do it. So yes.
 
</strong>Michael Hingson ** 33:01
Well, I go back, talk about not wanting to give away your age, but hey, I'm not shy. I'm Nora, my modest. I worked in radio at a campus radio station in the late 60s and early 70s. Actually up through May or June of 1976. And I can tell you that there is nothing like when you need to edit a reel of tape, cutting, splicing, putting splicing tape in and doing it in such a way that you really can bridge the sound very effectively. It is nothing like Reaper today.
 
<strong>Melanie Taddeo ** 33:35
Yes, it's amazing how far it's come the technology and it again, I can't even imagine how you did that. That's incredible.
 
</strong>Michael Hingson ** 33:44
Yeah, my wasn't the best splicer in the world. But I but I can use Reaper really well. So I'm very happy with with all the different things that one can do with Reaper, it is a great program. Yes. And it is accessible. And the reality is that it is possible to do editing and so on. And Reaper is something that not only blind but sighted people use, but they have the people who are involved with it have been very diligent about doing everything possible to add in scripts and do other things so that all the features of Reaper are available and accessible.
 
<strong>Melanie Taddeo ** 34:16
Yes, and it's so great because when we teach our students with who are blind, we do the shortcuts, but we don't do it just for them. We do it for everybody. It's faster guys. And they're like, Yeah, I did as well. This is great. I love that. And it's interesting because it's amazing because everyone's on the same level. And we do do some extra work for those individuals with screen readers, you know, because we've got to make sure that Jaws key commands aren't the same and all those fun things so but it's great.
 
</strong>Michael Hingson ** 34:46
There are some great Reaper listservs and most of the time is spent talking about doing things to create an edit music and I don't use it for that. I'm so I'm only doing simple stuff by hand. relative terms and that is for podcast. But it is amazing the things that I see people doing and, and all the things that we're learning and all the different things that are available. It's just pretty incredible.
 
<strong>Melanie Taddeo ** 35:10
It is it is. But I really appreciate the fact that they continue to update the accessibility with Asara and as somebody else. And there's even a group, I don't know if they're in Canada, or they're on national, where they're located. But Reapers without papers. And they're a group of young people that have all this expertise of a river. It's amazing. And they're a great resource.
 
</strong>Michael Hingson ** 35:32
And that's where all the music stuff comes from. Most Well, I think the main proponents of it are in England or, or in the British Isles somewhere. But it is all over. And there is a huge subscription list. For the for the Reapers with the help papers. It's pretty cute.
 
<strong>Melanie Taddeo ** 35:52
Yeah, no, I think it's awesome. It's a great resource for our guys as well. So it's, it's wonderful. It's a great experience, and I get to do what I love and watch individuals grow. And that's a dream come true.
 
</strong>Michael Hingson ** 36:05
So you're, you're teaching them, but do you still have a radio program or any kind of thing that you're publishing?
 
<strong>Melanie Taddeo ** 36:12
I have my own podcast, take another look podcast, with my co host, kereta Felix, and we talk about uncomfortable and difficult conversations. So that's what I'm doing, you know, because you have to lead by example, of course. And if you don't have a podcast, you're teaching podcasts like, how does that work? But I also, I did have a show on voices for ability for a long time, but just don't have the time to do everything. So I said, just take my content from the podcast and put on station so we're gonna get to that.
 
</strong>Michael Hingson ** 36:41
Well, there you go. See? And and the podcast is working. Well, how long have you been doing it?
 
<strong>Melanie Taddeo ** 36:45
Since January?
 
</strong>Michael Hingson ** 36:47
Oh, you're just you're?
 
<strong>Melanie Taddeo ** 36:49
Yes, we're newbies. It's interesting, because we wanted to start something new and different. And working together is a lot of fun. And of course, we have we just recorded our 25th episode. So it's exciting.
 
</strong>Michael Hingson ** 37:03
You're doing once a week.
 
<strong>Melanie Taddeo ** 37:05
We Yeah, they come on every Saturday, we meet together, we record two episodes, and then just launch them every Saturday. Yes, yeah.
 
</strong>Michael Hingson ** 37:13
Well, we just are ready to put up show 37 of unstoppable mindset, it goes up on Wednesday. And same thing, we're doing one a week, and we started in September. And we're we're pleased with the results. We've gotten a lot of people who listen, and I hope that the people who are listening to this will definitely reach out as you get the opportunity to and let us know what you think of this. But we're having a lot of fun doing the podcasts. And hopefully we'll be able to teach other people the value of doing their own. It's all about telling stories, isn't
 
<strong>Melanie Taddeo ** 37:45
it? It is really isn't it, but a platform to be able to share your story to inspire others to educate others, there's so many opportunities, and really just have a conversation with the world about things that others don't know about. It's a great opportunity. And I've learned a lot from your podcasts, Michael, hearing all the different guests and different perspectives, I think it's a great opportunity for everybody.
 
38:07
So is Connect for life still in operation?
 
</strong>Melanie Taddeo ** 38:10
It is it is that's where I teach. So I teach students connect for life, the charity that I started. And it's great because not only are we doing the broadcasting class and the life skills class, where we have started up intro to public speaking course. And again, for individuals with, with, you know, some difficulties with being able to see, confidence sometimes could be but any disability can generalize. But so we have an introduction to public speaking course where we just teach the basics and get them comfortable and get them confident to be able to share their story because that's what advocacy is all about and being able to ask for things in an effective way when they need it. And then we also have our Connect for wellness program, which helps individuals cope with their mental health what's happening with being isolated, lonely, having a disability, and again talking about that so that they can get through anything they're struggling with.
 
<strong>Michael Hingson ** 39:04
So, in teaching public speaking, what's the most basic thing that you try to get people who are interested in becoming like public speakers? What's the most basic thing you work to get them to understand or what what kind of things do you have to overcome?
 
</strong>Melanie Taddeo ** 39:20
So first thing first is having a universal message that your audience can relate to your stories can be personal, but you always have to have that universal message. And please don't talk like this because it's really boring. vocal variety is everything. And for me, it's just about communicating and sharing stories, having that engaging connection with your audience. Because if you lose your audience right off the bat, they're not going to listen. So it's that universal message, tie it through so that what you're saying makes sense to people. And so that would be the main thing but then of course, you know, of course, in our state Your words don't mumble as well as to to clearly outline your speech or Keynote, whatever it is, so that you know where you're going with this and that people can follow easily. Those will be the main things.
 
<strong>Michael Hingson ** 40:10
read or speak from the heart and don't read a speech.
 
</strong>Melanie Taddeo ** 40:14
Exactly. And don't read, don't read, please don't read. Because that's terrible. It sounds awful, but connect with your audience have a conversation. And that's exactly speak from your heart. A lot of people speak best when it's off the cuff.
 
<strong>Michael Hingson ** 40:28
When I first started, when I first started speaking, after September 11, a couple people said you should write your speeches. Okay, I wrote a speech. And I read, it sounded horrible. And I read it to the audience. And it sounded horrible. They were very kind. But I listened to it because I like to record speeches, and then go back and listen to them again. And find that I probably learn more from listening to speeches, as well as going back and listening to these podcasts, which we do as we're running them through Reaper, to take out any little funny noises and throw clearings and all that. But I find that I learned a lot by doing that. And what I discovered was don't read a speech. Yes. And it's important. And the other reason, which most speakers get locked into a mindset don't do is the value of not reading your speech. If you are at a venue where you're speaking and you get there early, you never know what you might learn that you want to put into the speech to add value to it. You
 
</strong>Melanie Taddeo ** 41:38
got it 100%. And I think it's so important, because I think, you know, what I learned is, if you read a speech, you sound like you're reading a speech, you're not connected with the audience, and nobody knows what you've written. So here's the thing, if you know what you're talking about, just talk, have that conversation and connect with somebody. And like you said, you can add live and add things that just happen. So can be more relatable to your audience, because they were there for that. Sorry, perhaps they can relate to the topic because they're right there in the moment. But for people that are so focused on what they've written, they won't even go off script, and they lose.
 
<strong>Michael Hingson ** 42:20
And how boring is that? Or what?
 
</strong>Melanie Taddeo ** 42:22
Yes. And they only say there's three types of speeches, the one you wrote, when you delivered and the one you wish you'd delivered, right? Yeah. Wouldn't it be great just to deliver and be happy?
 
<strong>Michael Hingson ** 42:34
Yeah, I work really hard to get to the deliver the one I wish to deliver. And so that's why I love to listen to speeches, and so on, and why it's so important to do. But I don't know whether I've ever mentioned that on unstoppable mindset. I was asked once by a speaker's bureau to go deliver a speech to an organization called the National Property Managers Association. And I said to the speaker's bureau person, well, what is that organization, already having my own preconceived notion of what it was, but they said, what I thought, oh, it's an organization while the people who are in charge of taking people's properties and renting them out and so on. So, you know, do you have stories that you can tell him all that and I said, Sure, because, in fact, at the time that we were doing that we had rented, well, we had given a property manager a home, we were moving from one place to another, we're moving Southern California after Karen's illness. And so we had a property manager take over that. And then there were stories about that, not all positive. But I flew in to deliver the speech and got there very late the night before I was supposed to deliver a breakfast speech. So I got to the event on 1230. And I went to bed, got up in the morning, went down after taking my guide dog Africa outside because she has to go do her stuff. So we went in to do the speech, and it was breakfast. So I sat down and I was listening to some people near me speak. And something sounded off. So I said to one of the people, tell me more about the National Property Managers Association. Exactly what do you guys do and so on. The National Property Managers Association is an organization that is in charge of and responsible for anything physical owned by the United States government. Totally different? Yes. And I'm about 10 minutes away from speaking, whole speech has to be revised. And I'm not saying that to brag, but rather to express the importance of really learning to be flexible. Now as it turns out, I had negotiated government contracts and schedules and so on and had lots of great stories. In fact, it was a much more fun speech to give and did deliver a speech that everyone appreciated. He got to also talk about things regarding disabilities and other things like that. But the bottom line is that if you are locked into something so much that you don't pay attention to what's going on around you, you're going to get in trouble. Or you don't care, in which case, they're not going to want to have you come back.
 
</strong>Melanie Taddeo ** 45:23
Exactly. You would have got up until richer, original speech and they would have been sad about exactly. And probably wouldn't have said much, but probably wouldn't have invited you back. Yeah, no, exactly.
 
<strong>Michael Hingson ** 45:39
Right. Exactly. Right. They would, they would not have but, but it was fun. It was a great event, and enjoyed it and spoke to other divisions of it. So it was a it was a fun time. But I very much enjoy the fact that I believe it's important for me to learn more when I go to a speaking event than the people I'm speaking to, because that will help me in future speeches. And it's all about speaking from the heart. And it's all about learning to speak. And I can't even say extemporaneously because I know what I want to say. It's not like it's totally random. But I want to be able to be flexible. And that's what any good speakers should be able to do.
 
</strong>Melanie Taddeo ** 46:20
You know, it's when I ever talked to my students, oh, how do you memorize all your speeches, I said, Well, I personally, I write out my thoughts on the computer. And then I listened to it over and over again, I never ever go by what I write, but it's just the concepts I want to cover. And I may make point form notes, as I'm practicing, but it's just a matter of listening to it. And then I just put them away, and I just start talking. And that's the best speech when you start talking. Because I already know what I want to say, because I've written it down. And that's part of how I learned. It's just like, putting it down on something. And it could and then I'll just walk around the house talking to myself, my husband's like a UK. Oh, yeah, I'm just talking to yourself. And it works out just fine. And sometimes again, you get up and, you know, wait a minute, no, I'm gonna say this instead. And it just happens. And in the moment, so it is a great way. But it's important I find to teach the art of public speaking to anyone with a disability because they've got to be confident in what they're saying, because they want to win what what we what I like to do is to ensure that people feel heard and valued. And being able to articulate what you need and how you feel things like that is very, very important skill that not everybody does. Because that Oh, well. I'm just somebody with just blowing the whistle here. Yes, they do. They need to hear your voice. So for me, that's why we do that course.
 
<strong>Michael Hingson ** 47:50
Yeah. And by doing that, you're helping them to gain confidence. And the reality is people always say, well, aren't you afraid to get up in front of an audience and speak because why couldn't do that, I'd be afraid. And so I love to tell the story that after September 11, the first time I was invited to speak anywhere, was to a church service in central New Jersey, where they wanted to honor the people who were lost. So it was like two weeks after September 11. So that would have been? Well, it was the 26th. That was Wednesday, two weeks in a day later. And I said, Sure, I'd be glad to come they said, Well, you don't have a lot of time, only about six minutes or so. But we'd like you to come and tell your story. And I said, Sure, I'd be happy to do that. Then I asked the big question, how many people will be there, not 6000. So I learned pretty quickly, you don't be afraid of how large or what kind of what audience you have. You can you can deal with them. And it doesn't matter about the audience. If you connect, which is what you said earlier, it's all about connecting with the audience.
 
</strong>Melanie Taddeo ** 49:01
And again, knowing that they're there in an emotional state like you had just gone through and knowing that you can connect on that level, you can connect by celebrating the first responders or whoever you were the fire you're celebrating, and just really truly you're all there for a similar reason. And any conference any speaking engagement usually the people are there for the same reason, usually, but usually, you never know there's always that person that it may hit that may not know what you're talking about, or may really get something more out of it than you even expected.
 
<strong>Michael Hingson ** 49:37
And one of the things I love to do after speaking is take time to talk to people to to meet with them and so on course it's a blessing to have a book. That was the number one New York Times bestseller and, and also have a guide dog because what we do afterward usually is is there is a book table set up and I'll tie now Alamo black lap current eighth guy dog and tie him to the table. Alamo knows how to draw in people when it's all about petting him, of course. But but people come in, and then we get to chat. So whatever tool you have to use, but the bottom line is that people mostly really do want to interact. And you know, I've spoken at events, if you talk about politics and so on, that are completely opposite in view from the political views that I have to that I happen to have. But who cares is for me, it's not about politics, it's about about speaking and delivering messages. And one of the things that I generally do tell people is, like, I am perfectly capable, and probably will pick on Washington DC during this speech, but just let the record show. I'm an equal opportunity abuser. I go from the standpoint of Mark Twain who said Congress's Grandal benevolent asylum for the helpless, so they're all in the same boat. Yeah. So I said, you know, we could we could pick on all of them. And it's a whole lot of fun,
 
</strong>Melanie Taddeo ** 51:06
though, and again, adding humor, and it just breaks the ice. It says people at ease, and they know that you're just here to share a story. And then you're not going to get those people. Well, I'm on the side, I'm on that side. Right. Yeah. That that commonality. I love it.
 
<strong>Michael Hingson ** 51:20
And you know, a lot of people say, don't tell a joke at the beginning of a speech. Well, if, if you're telling a joke, just to tell a joke, then I agree. But if it has a purpose, and I have found some of those that are that are really very helpful to drive points home. So it's a lot of fun.
 
</strong>Melanie Taddeo ** 51:39
Yes, absolutely. And that's exactly it, it's the right time, the appropriate time, you get used to where that is. And yeah, it's just every speech is unique and different. Every audience is unique and different. So really, knowing your audience ahead of time, the best your ability is good thing,
 
<strong>Michael Hingson ** 51:55
even delivering the same speech at a lot of different kinds of venues. Each speech is different, and it should be different.
 
</strong>Melanie Taddeo ** 52:04
Yeah, you have to tailor it, even though you say,
 
<strong>Michael Hingson ** 52:07
even though it's basically the same speech, but every one is different. And that's what makes it fun, and also makes it great to listen to, because when I go back and listen to some of those speeches in here, how audience react or don't, then that helps me improve it for the next time. So thanks, that's pretty
 
</strong>Melanie Taddeo ** 52:26
good feedback, or the the response or having those conversations after always gives you that feedback. And you can just evolve from there.
 
<strong>Michael Hingson ** 52:36
Well, with speeches that I give today, I've learned what I should be able to expect from an audience if I'm connecting with them. And if I'm getting those reactions, then I know that I'm connecting. And if I don't, then I'm, I'm well, on the fly literally need to figure out what to do to make sure that I connect, and I've learned enough to be able to do that. But it is important to do that. And that's what a good speaker should do. Yeah. So you on the other hand, in addition to speaking have written a book, I have, tell us about that if you would,
 
</strong>Melanie Taddeo ** 53:15
please. So my unforeseen journey losing sight gaining vision is my book and it was published in 2019. I had been told for years, I should write a book, who would want to read my book. And I was listening to an audio book over the Christmas holiday in 2018. I received it and I was mesmerized. It was also such an inspiring book. And it's like, that's why you need to read a book. I'm like, asking the question, Who would want to read my book, he's like, you don't get it Do you don't understand how inspiring you are. So he planted a seed, and I didn't want the book just to be about me. I wanted something tangible for the audience. So the book is about unforeseen change in our life and how we cope with it, and some tangible resources for them to use for their own life. So everybody goes from preceding change, a breakup, a relationship, a death in the family, a loss of a job, let's say, the pandemic, and all of these things. But so the first part of each chapter is my story on a word. So it might be differences, beliefs, success, whatever the word of the chapter is the title of the chapter. And then underneath, I give some things that helped me cope with it. And that way the reader has a choice to add, try to apply it to their situation, or maybe it doesn't work for them. But I wanted something so people's could walk away, go wow, okay, now I can try this out my life, because these are the things that helps me. And it was such an amazing, cathartic process to write the book for myself, but also had my book launch the beginning of December 2019. And I plan this amazing book tour for 2020 and
 
<strong>Michael Hingson ** 55:00
You know what happened? You got to do it virtually. He
 
</strong>Melanie Taddeo ** 55:03
was this is it. I didn't actually do much of it to be honest, I understand. Yeah, I, you know, I still will do it. I, you know, I've got all these books. And but what was really great, we got to record the book and audio version, my friend ready for an audio book. And I've been talking a lot about it with different things. But it was a great help. In the pandemic, I had a lot of people say to me, your book, Can I order 10 copies for my friends because they need this right now. And who would have thought I didn't know anything about the pandemic, which was definitely a solution to coping with unforeseen change.
 
<strong>Michael Hingson ** 55:40
We've just started writing a new book I and a colleague, are writing a book that we are I originally wanted to call blinded by fear because people, when unexpected life changes come about, literally become blinded by fear and they can't make decisions. And it's all about learning to create a mindset where you can deal with unforeseen circumstances and, and be able to move forward. For the moment that we changed the title Carrie, my my colleague decided better title. So right now we're calling it a guide dogs Guide to Being brave, because I've had a guide dogs and so my whole life has been intermix with dogs. So we're going to have a lot of dog stories and other things in it. But the the issue is that people really do need to learn that they can deal with fear and sounds and deal with unexpected life changes. And that sounds like your book, very much talks about that, which is great. It really
 
</strong>Melanie Taddeo ** 56:37
does. And it's interesting, because I think we automatically assume okay, it's it's terrible life, oh my gosh, how could this? I can't get over it. But we all have that choice. And that's what I had to learn the hard way, that chapel, they came to me and said, Melanie, do you want to just survive? Or do you want to thrive and both. But we don't always have that Chaplain come to us. Sometimes we have worked struggling on our own and not knowing where to turn. And I had to learn a lot of hard lessons. And they weren't easy. So why not share? I wish I had had a book like this. Before this all happens.
 
<strong>Michael Hingson ** 57:15
When you published the book, was it self published or did a publisher partner publishing?
 
</strong>Melanie Taddeo ** 57:21
And it's interesting because I did a lot of research about publishing. And I knew nothing about writing a book. And I Okay, I could do the self publishing to a lot of work, and what if it sucked? So I wouldn't know. So I went partner publishing, and I had an angel publisher, and she was amazing. I created a new language. It's called Melanie's, so I use Dragon naturally speaking to me. And it doesn't take what you say. Not always, no, not all the time. So there was a lot of parts, she'd be like, What did you mean here? And then I'd have to go back. Okay, this is what I meant. And so we were caught through it. But she was such a great help in creating the structure of the book and then helping with editing. And she's like, Melanie, look, I wrote it, within eight months, it was just because it was all in my heart in my head. And it was just, I needed to put it on onto the computer, and just get it there. And she's like, this is easy. It's not a problem, just the deciphering of the Davinci Code you've written for me. And, but it came up beautifully and exactly how I wanted it. And it was, it was a great experience. You know, of course, partner push publishing costs money. So that's something I learned now that I kind of know what I'm doing, I would definitely hire an editor, and maybe Self Publish.
 
<strong>Michael Hingson ** 58:43
Yeah, the thing about self publishing is that you just have to be prepared to do all the marketing, but that's okay.
 
</strong>Melanie Taddeo ** 58:49
And I did a lot of that with partners publishing as well. So half and half, so it was good.
 
<strong>Michael Hingson ** 58:55
Don't think for a minute though, that even if you create a contract, and you actually work with a regular full time legitimate publisher, don't think you won't be doing the marketing still, because more and more, they're expecting the authors to do a lot of the marketing, they do provide support, and there's some value to it, but they do require you to demonstrate that you not only can mark it, but that you have a cadre of people to to help and that you have an audience that you can market to, which is cool.
 
</strong>Melanie Taddeo ** 59:25
And the thing is, who better to market your book than yourself. Because you know the story, you lived it, you've written it. So to me, that makes a lot of sense. And again, I think it's like you mentioned, if you do speaking engagement, you have your book, you can talk about that you can connect with people, and again, it's just making that circuit and I still have to do a lot of that because I haven't had the opportunity yet, as the pandemic starts to, hopefully cool down. We're hopeful I'm optimistic. Again, travelers become, again, something that we're able to do and I hope to go and take it across. Well, definitely to Africa to where my husband is from. So
 
<strong>Michael Hingson ** 1:00:06
we'll see how it works worse. Yeah. Now where is he from?
 
</strong>Melanie Taddeo ** 1:00:10
He's from Swaziland, which is a little bit north of South Africa. Closer South Africa.
 
<strong>Michael Hingson ** 1:00:15
Yeah. So it'd be great to go internationally. Yeah. You join Toastmasters along the way.
 
</strong>Melanie Taddeo ** 1:00:20
I did. Really when I started the charity. Yeah. So when I started the charity, I knew I had to talk a lot about it. And I'd have to talk to bigger audiences and be able to get my message across. And every single Toastmasters, I'm like, I don't need toast, I don't need to drink, I just need to talk. Like, that's what it's about. So, you know, it really changed my life. I've met a lot of people. And I've learned the fundamentals, the connections in the networking is pretty huge, and a lot of great people. But it's given me valuable feedback and evaluation to help me grow as a speaker. It's international organization across the globe. Of course, I joined one club and then two, and then three, and then a four. And it's just, you meet so many great people, and you learn so much from other people. And now that it's international, of course, during pandemic, I was able to travel the world going to all over the world different Toastmasters Club has been a great experience.
 
<strong>Michael Hingson ** 1:01:17
And so like, unlike rotary clubs, and so on, if you don't do things, do you get fined if you well you do get fines occasionally if you misbehave, or do something that you're not supposed to do in terms of speaking, right?
 
</strong>Melanie Taddeo ** 1:01:29
Well, so with Toastmasters, it's more of a learning process. So it's Yeah. So it's not necessarily like a speaker's bureau or something like that. Obviously, we have an old set of promise, we promise not to do certain things as Toastmasters. But that being said, I don't think they would find
 
<strong>Michael Hingson ** 1:01:47
I was thinking more of I was thinking more of in past, they had an up counter. And you when you got to so many, you had to pay a fine for having too many US and stuff like that.
 
</strong>Melanie Taddeo ** 1:02:00
You know, it's yes, absolutely great Marian, so they definitely keep track of the filler words. And I tried very hard to work on that. Some clubs do collect money, and then they do a party at the end of the year. Well, there
 
<strong>Michael Hingson ** 1:02:10
you go see, others had the buzzer embarrass you. But it's valuable because you need to learn not to do that stuff. Although I hear people occasionally now saying, Well, if there's some filler words in there, maybe that's not such a bad thing. And I'm sitting there going, No, you're getting lazy.
 
</strong>Melanie Taddeo ** 1:02:28
And you know what, this is an everyday conversation, we do use filler words, let's face it. But we, if we pause, it's powerful. And again, with my class, when I start to notice, you know, like so and like, you know, alright, let's count. And let's see what we have at the end of class. And they'll say, oh, wow, and then they stop, and then they start again. So it is a good thing to be mindful of for sure.
 
<strong>Michael Hingson ** 1:02:57
I listened to a sports show several years ago, this guy liked to pick on some athletes, and he was interviewing one athlete. And when they broadcast the interview, he pointed out that this guy in a minute and a half said, you know, 48 times, which was I know, I'm sitting there going Wow. But but he played the interview, and they were there, you know.
 
</strong>Melanie Taddeo ** 1:03:21
And you want to make sure that and we kept them and I will say one of my clubs is really, really bad for them. I'm like, Okay, guys, I stopped counting 100, please stop it. That's a two hour meeting. But still, you get my point?
 
<strong>Michael Hingson ** 1:03:36
I do. So you got to be quite the advocate. And again, now dealing with persons with disabilities and so on. And I know that we've been doing this a while and we're getting close to the the time that we should wrap it up. But that's the beauty of a podcast. We don't have to be right on time, in that sense, but how how do you find dealing with laws in Canada, because a lot of times what I've at least in my experience found that laws are more provincial rather than across all all of the provinces. And that gets to be a challenge does
 
</strong>Melanie Taddeo ** 1:04:13
it does so in Ontario, we have the AOK, the accessibility, accessibility, oh, my gosh, accessibility offer Ontario's Disability Act. And we really truly have great standards. It's wonderful. We're not quite there a lot of work still to do. But it is an effort. But then if you go to a different province, it's different. So I know they are working on federal legislation. But I will say since I acquired my disability 26 years ago, I've seen leaps and bounds with accessibility for buildings, built environment, even for information and technology. Definitely has come far. We're still not there. The websites are not accessible. We're getting there, but it's now not not necessarily an afterthought, it started to be part of the process, which I appreciate. So I will say we have definitely come a far distance, still far different scope. But I will continue to advocate for accessibility and for inclusion as we go, because that's something I'm passionate about. And I know we can get there.
 
<strong>Michael Hingson ** 1:05:18
We can get there. And it is a process, you use access to be on your website.
 
</strong>Melanie Taddeo ** 1:05:26
And I'm getting it now on all of my personal websites. So I'm so excited.
 
1:05:31
And the point is that accessibe is a representation of how the process is changing. And it's an evolutionary process, and it will improve over time. I remember dating me again, being involved in the original project of the National Federation of the Blind, and Ray Kurzweil in 1976, where we took several of his 400 pound machines, and put them in various places around the United States to get input from blind people as to what they would like to see improved in the machine and so on. And when I think about it, most machines were horrible at reading. But at the time, they weren't. Yes, there were a lot of mistakes. And when you compare it with the standards of today, there were a lot of problems. But still, most people recognize, yes, not perfect, yeah, there's a lot of doesn't read by Gee, I can read stuff I never could before. And there was always the recognition and the promise that improvements were coming. And look at optical character recognition today, which really did start from an omni font standpoint, with Ray Kurzweil.
 
<strong>Melanie Taddeo ** 1:06:48
It's amazing to see the evolution. And again, it's a matter of just getting that feedback from the users, because that's who needs to really give that feedback and software manufacturers to listen and to make those switches and changes. I can tell you Syria and I have this love hate relationship with my iPhone. I love it. But she never types what I say.
 
</strong>Michael Hingson ** 1:07:12
Well, and my Amazon Echo doesn't understand a lot of the questions that I ask you just another story. Yes. Well, you know, this has been fun Melanie, and I really enjoyed you being on unstoppable mindset. And I would love it if you would tell people, how they can reach out to you and communicate with you. And please tell us about where we can get your books.
 
1:07:38
Oh, thank you so much. So everybody can reach out to me, my website, Melanie Taddoe M E L A N I E TA D D E <a href="http://O.ca" rel="nofollow">O.ca</a> My books are also available on Amazon through that website. And again, the contact me directly. And that's Melanie at connect the number four <a href="http://life.ca" rel="nofollow">life.ca</a>. And again, I'd be happy to ship the book to you. Or if you'd like an audio book or ebook, let me know. And I could just email it to you. So again, there's lots of methods to connect that way. And then of course, I have my gaining vision website, which is gaining vision 20 <a href="http://twenty.com" rel="nofollow">twenty.com</a>. And my take another look <a href="http://podcast.com" rel="nofollow">podcast.com</a> website. So there's lots of ways to connect. Please do.
 
<strong>Michael Hingson ** 1:08:25
And I hope people will listen to your podcast and subscribe. that would that would be great.
 
</strong>Melanie Taddeo ** 1:08:32
We're just starting and we're on Spotify and Apple podcasts. So we're on YouTube, but please definitely reach out. We'd love to hear from you. We're always looking for guests as well. So if anybody wants to have an uncomfortable a difficult conversation, let me know.
 
<strong>Michael Hingson ** 1:08:47
I'm volunteer. Yes.
 
</strong>Melanie Taddeo ** 1:08:48
Oh, don't you? Don't worry. I've seen you up for that for sure.
 
1:08:54
Well, now I just said it publicly. Perfect. Well, well, thanks for joining us on unstoppable mindset. And I hope all of you listening have enjoyed this. Please reach out to Melanie and I want to hear from you as well. So wherever you're listening to this podcast first please give us a five star rating we appreciate that. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> Or go to our podcast page which is www dot Michael hingson M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And again, please give us a great rating. Please tell your friends about the podcast. So they'll come back and listen to Melanie and reach out to her as well. Whether they're in Canada or the United States, Melanie has a lot to offer no question about it. So please reach out to her and we hope to hear from you all again too. In the near future. The next time we have another episode and again, Melanie, thanks very much for being you. Thanks so much for having me. It's been a lot of fun.
 
**Michael Hingson ** 1:10:04
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Stroke Survivor with Melanie Taddeo</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/61236fb0-06d4-4f13-8c18-6aa3edc63ef6.mp3?source=rss&amp;ext=asset.mp3" length="48762792" type="audio/mpeg" />
<itunes:episode>57</itunes:episode>
</item>
<item><title>Episode 56 – Unstoppable Moving Beyond 120 with Brittany Grubbs-Hodges</title>
<guid isPermaLink="false">https://pinecast.com/guid/23d2597f-416a-4d1f-b105-a5b0eac7c875</guid>
<pubDate>Fri, 09 Sep 2022 11:00:00 -0000</pubDate>

<itunes:duration>01:00:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/47cde4dc-adf7-4c45-bab3-8b8b0d87d30d/UM056-Brittany_grubbs-hodges-coverart.jpg" />
<description><![CDATA[<p>Beyond 120 is a program housed at the University of Florida. Our guest on this episode, Brittany Grubbs-Hodges is a part of this program designed to help college students look beyond the minimum of 120 units of college credits required to graduate. Brittany helps students look at their possible career choices and helps them learn more than they ever thought they could discover about what really goes into whatever they are looking to do with their lives.
 
Brittany is clearly a teacher at heart. As you will learn, even an immune disability does not stop her.
 
You will learn how Brittany is advancing her own life goals as she moves toward securing a PHD and how she wishes to continue to help students expand their horizons. Brittany is by any definition unstoppable. I am sure you will enjoy what she has to say and that you will be inspired by her.
 
<strong>About the Guest:</strong></p>
<p>Brittany Grubbs-Hodges works at the University of Florida as part of the Beyond120 program. She assists undergraduate students by connecting them to internships and other experiential learning activities. Brittany also works as an adjunct professor in the UF College of Journalism and is graduating with her PhD in December of this year. In her spare time, Brittany enjoys spending time with family and friends, and she is looking forward to adopting her new puppy in the next few weeks!
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, and welcome back once again to unstoppable mindset. Glad to have you with us wherever you may be. And however you're listening to us. Brittany Grubbs Hodges as our guest this week. We have lots of fun things to talk about. We've been spending the last few minutes kind of reacquainting ourselves after chatting and also talking about all the things we could talk about. She is getting a PhD in higher education. She has a master's degree in journalism. But she wouldn't even let me talk about fake news. I don't know What's all that about. But anyway. But we we can talk about everything. And as people on this podcast know, I'm an equal opportunity political abuser, so it doesn't matter. And so there's real news too. And I haven't seen much of that lately, because it's all fake news, as everybody tells us right away. Brittany, welcome to unstoppable mindset.
 
<strong>Brittany Grubbs Hodges ** 02:12
Thank you so much, Michael, thank you for having me today.
 
</strong>Michael Hingson ** 02:15
And now that we've picked on fake news, we can get to more real stuff. You just got back, you said from DC. How was it up there?
 
<strong>Brittany Grubbs Hodges ** 02:21
It was great. Yeah, I just got back I took about 20 students. I'm a professor at UF. And I think about 20 undergraduate students to DC mainly to just expose them to the world of work. You know, they like to say the real world but the students are in the world or, but I just want them to get an idea of the world of work. Specifically, I work for a department it's called Beyond 120. At the University of Florida, it's our experiential learning program. So we encouraged them to get outside of the classroom through things like internships through mentorship through excursions or study abroad. So this was one of our career excursions, we took them to various places around DC, USA Today, the Capitol building all kinds of places, and hopefully, you know, some of those opportunities will really come to fruition. I know a couple of my students have interviews already. So I'm excited to see what comes from that. And
 
</strong>Michael Hingson ** 03:15
how did they come up with the name beyond 120?
 
<strong>Brittany Grubbs Hodges ** 03:18
So that's a great question. So 120 is the number of academic credits needed to graduate with a baccalaureate degree. So it's kind of a metaphorical and that we're not asking you to take more credits. We're just asking you to go beyond what's required by really exploring outside of the classroom.
 
</strong>Michael Hingson ** 03:35
Yeah, that is so much fun and important. I remember being in college years ago, getting a master's degree in physics, and there was no real discussion of either extracurricular activities, although there were a number of things available and so on. But there weren't programs like a beyond 120, I did end up getting very involved on campus at the campus radio station, and I got involved in being in a consumer group of blind people, the National Federation of the Blind, in my senior year, and then continued with it ever since. But it makes a lot of sense to get people to really explore additional sorts of things. And if you will, as you said, look at a little bit of the real world, doesn't it?
 
<strong>Brittany Grubbs Hodges ** 04:17
Yeah, absolutely. And especially in the world of COVID, everything has really changed. You know, you have hybrid workforce, you know, offices now, and that people only come in on Tuesdays or you know, every other day, some some folks we were working with, they have teams so Team A will come in one day, and then Team B will come in the next day. So it's really certainly changed since we last took our excursion. So we've, we've taken four excursions this semester, but prior to that, we our last excursion was February of 2020. So it's been a full two years and a lot of students have had their experiences canceled. A lot of their internships went virtual, a lot of study abroad experiences were canceled. So we're really trying to kind of make up for that and try and get some Students access and exposure to some of the jobs and some of the just the industries out there.
 
</strong>Michael Hingson ** 05:05
Not trying to be political or anything, but what was it like COVID wise up in DC was masking encouraged or, you know, what are the kinds of things did you see?
 
<strong>Brittany Grubbs Hodges ** 05:15
Yeah, so it really depends on the individual place. So we went to Georgetown University to get our students who are interested in graduate school wanted to get them some exposure to what law school was like in graduate school, and they have a mandate, not only for the vaccine, but also for the booster, and of course masks as well. And then some folks, which, of course, private companies, it's up to them, it's up their discretion. But I did have to have the students bring their COVID cards, because for some of the entities, they were not allowed in without it. So it certainly was not a University of Florida regulation. But it was up to the individual and to T that was hosting us. And they all had very different regulations, depending on, you know, how many people were visiting with social distancing versus masking versus vaccinations, all that fun stuff?
 
</strong>Michael Hingson ** 06:05
Did you go to Congress or the White House or any of those at all?
 
<strong>Brittany Grubbs Hodges ** 06:09
So we went to the Capitol building, which was a blast, we went to our local Congresswoman, and she took us around, I believe were with her for about two hours. She took us around and showed us a few of the different offices in different areas of the Capitol building, we weren't able to go in because Congress was in session. We weren't able to go in and actually see in the main room there. But we did see some of the areas on the outskirts of those rooms, who was your congressperson? Cat Kammok
 
</strong>Michael Hingson ** 06:42
haven't met her. I spent a fair amount of time in DC over the years dealing with Congress, I went with the National Federation of blind a number of times, to invade Congress and talk all about the issues regarding blind people, and so on. And I've been there some other times as well. So I've met a number of people that don't think I've met her.
 
<strong>Brittany Grubbs Hodges ** 07:02
So she is our local representative. But we also met with Congressman, Congresswoman Wasserman Schultz, she's also a US alumni. So we made sure to meet with a variety of folks throughout the trip on both sides of the aisle.
 
</strong>Michael Hingson ** 07:18
And I and I have met her and she has sponsored legislation. So she's a cool lady as well.
 
<strong>Brittany Grubbs Hodges ** 07:24
Yes, it's always great to meet us alums that can share their stories with students and really mentor some of the students
 
</strong>Michael Hingson ** 07:30
makes perfect sense and go into Washington is an experience that I would encourage anyone to do. But of course, there's so much history there. It makes perfect sense to do.
 
<strong>Brittany Grubbs Hodges ** 07:42
Yes, absolutely. And I wanted the students to get some in history, as well as we gave them some free time, one of the days to go and explore all the museums nearby some of the Smithsonian's that are now open. So they were able to see most of those and really get some time exploring to see their history.
 
</strong>Michael Hingson ** 07:58
Have you been there before?
 
<strong>Brittany Grubbs Hodges ** 08:00
I have, we did a excursion there in 2019. That was actually our pilot excursion. So beyond 120 was not created until 2018. So myself and one of my co workers are one of the first hired in, in the department. And we kind of met and said, Okay, what is it that we want to do what's going to help students out and so we did an excursion to DC with eight students in 2019, just to see if this would work if it's a good concept at all. And it did, it worked well. So we were able to go to DC and 2019. And then in London in February of 2020. And funny story there. We were at the economist, the Thursday, before the play shut down, they shut down on a Friday. So we were there the day before they shut down. So we've just barely got out of the UK. And thankfully, no one tested positive it was we just made it by the skin of our teeth.
 
</strong>Michael Hingson ** 08:57
I escaped from New York in March of 2020. On the day they shut down the city, I knew that it was coming because they were talking about it. And I had had a flight later in the day. I decided I better get out of here. And so I was able to and I put it that way escape, before it was all shut down. And I understand why and it made perfect sense to do but it's just so unfortunate that all this is going on and we got to deal with it though it is part of life now.
 
<strong>Brittany Grubbs Hodges ** 09:28
Absolutely.
 
</strong>Michael Hingson ** 09:29
Well tell me a little bit about you, where you you came from and how you got into the University of Florida and ended up in the programs that you did.
 
<strong>Brittany Grubbs Hodges ** 09:39
Yes, absolutely. So when it comes to my story, I had a very non traditional journey. And so I'd love to go over with you later on in this podcast. Some of the folks that really influenced me, but I had a non traditional journey I actually had an immune deficiency. Whenever I you know, well it is a genetic thing. but I'll say it really made a huge impact on my career and my college trajectory. Because I eventually going into adulthood, I had to have plasma infusions twice a week. So I spent my first two years local, and my second two years, about two hours away at the University of Central Florida. But every weekend, I had to come back and get a plasma infusion twice a week. And it definitely altered my career trajectory. And it altered the opportunities that were available. But I will say while I was there, my first semester at UCF, which was the first semester of my junior year, I said, you know, I've kind of missed out on the first two years, but I need to make up for that, how can I do that. And there was an office of experiential learning to UCF. And I was able to find an internship really saw the power of internships ended up working, it was at a hospital system called Orlando health. And I worked there for about two and a half years, before switching over to the education side. And I initially switched to a K through 12. So I taught grades six through 12 at a private school, but found that that wasn't really my my niche, I love teaching. But that particular age group wasn't really my niche. So I switched to higher education, worked in admissions for about five years, working with students in that college transition. But then when the opportunity came to join beyond 120, I remembered my days as an intern and thought this is going to be perfect for me, I'm so excited to be able to kind of pay it forward to have future students connected with internships and job opportunities, because my internship was so influential for me. So that's kind of how I got into higher education.
 
</strong>Michael Hingson ** 11:48
I was teaching lower grades different or how did you find them different than teaching upper grades and getting into juniors and seniors in high school and I asked that, in part because my wife was a teacher for many years and loved teaching younger grades more than older grades, because she felt she had a little bit more of an opportunity to help shape the way behave. They behave later, because by the time they were in high school, they were a lot more fixed in less interested in and exploring a lot of things that maybe they should have.
 
<strong>Brittany Grubbs Hodges ** 12:20
Mm hmm. Well, I guess for me, I mean, I was raised on a on a ranch, and I had a very strict upbringing. And so whenever I went to, to teach, a lot of my students did not have that strict upbringing. And I would hear them say things like, he's touching me, he's looking at me weird. He's breathing on me. He's, and it was just, it drove me absolutely crazy. Sounds terrible. But, um, but no, I just, I was definitely wanting to be able to see, I'm not even quite sure the best way to say it, but be able to see the difference that I was making. And that, you know, with a student that I was able to admit, at least with admissions with a student, I was able to admit into college, I can see that transition. And a lot of times those students would come back to me and say, Hey, this is what I've done while I'm here and moving towards beyond 120. I can see, for example, one of the students that I've been working with, for several semesters, we were able to get her an interview at NASA last week, and she said, Oh, my gosh, all of my efforts that I've done, have paid off, she's taken my classes she did the excursion, she's doing the internship. And now the full time job and so to to know that I've had a part in that is incredibly rewarding. And I'm just humbled and honored by the fact that I can be a part of students journeys, and really, truly have an impact and where they go in life. And I'm so thankful and grateful for that.
 
</strong>Michael Hingson ** 13:47
So it sounds like what I'm hearing you say is that you're helping to teach people that and students that life is an adventure, which is something that conceptually is probably a little bit easier for them to think about and assimilate in later grades, because how do you tell a kindergartener that life's an adventure?
 
<strong>Brittany Grubbs Hodges ** 14:08
Well, and even sometimes students who let's just say a student has a degree in philosophy, the student will come to me and say, What do I What can I do with a degree in philosophy? And my answer is anything you want to do with a degree in philosophy? Let's see. What do you love doing? What are you passionate about? What do you enjoy, you know, and just trying to figure out and really dig deeper into what that student may or may not realize they even want to do and kind of expose them to all these different opportunities out there to see what resonates. So yeah, I love thing. Life is an adventure. Let's explore that together and see, you know, what's going to be the best fit for you. And even if they
 
</strong>Michael Hingson ** 14:47
start on a career, or they decide to go down one road, you never know when you might have to change and being flexible, being a little bit more broader and thinking really can help people We deal with things that come along and may change their pathways over time.
 
<strong>Brittany Grubbs Hodges ** 15:04
Absolutely. And that's one of the biggest lessons that we teach students is that career paths are not linear. You know, they might be for some students who have a degree in accounting, they might want to be an accountant. And you know, that's that's a linear thing. But for a lot of our students, their journeys aren't linear. And I know my journey in particular was not linear. But But yeah, we're super excited to be able to impact those students. And you know, even my non traditional students love that love that love that we have a program called the University of Florida online program, which is fully 100% online degrees. And a lot of my non traditional students are still enrolled in my classes and take the excursions and do the internships. So, you know, that's oftentimes even more rewarding. I know I had a student about a year ago, who had an immune deficiency, just like I did, and she, because of her condition, she was homebound and she could not leave to participate in some of our activities. And so I said, You know what, let's, let's see what you can participate in. And we were able to organize a few virtual internships for her. So it's certainly very rewarding and love seeing the impact on students.
 
</strong>Michael Hingson ** 16:12
So in your case, what happened in terms of the immune situation, you were taking transfusions, I gather that has been able to be stopped?
 
<strong>Brittany Grubbs Hodges ** 16:23
Yes. Oh, we're so thankful. So thankful, um, I took plasma infusions for about five years. And thankfully, my body reacted to the infusions and was able to develop immunity on its own. So very thankful to my immunologist for all of his hard work. And it certainly took a while for us to figure out, you know, the dosage and whatnot, there were times that I had six needles in me at one time trying to infuse all of this plasma, because it was done subcutaneously instead of intravenously. So there was there were several obstacles. And I certainly got discouraged at some points. And that's why I want to help to make those impacts on students because I see them often getting discouraged, not necessarily because of a physical condition like mine, but because, you know, they might have financial obstacles, they might have had students who, because of COVID, became homeless, you know, so trying to say, okay, what can we do to make your situation better?
 
</strong>Michael Hingson ** 17:21
So in your case, though, as you, as you pointed out, you got discouraged, and so on. How did you move past that? How did you pump yourself up, if you will, to keep going?
 
<strong>Brittany Grubbs Hodges ** 17:31
Well, I think my family had a big part in that. My mother, she was with me through every single infusion. And I think she could see how challenging it was at 20 years old to have to come home every single weekend for two years straight, to have to do infusions. And so she truly encouraged me, but also the the power of prayer, me personally, I'm a very strong believer in Christ. And that was, that was my thing. And I know, not everyone has a particular face or a person to lean on. But for me, that was instrumental in my journey,
 
</strong>Michael Hingson ** 18:05
but there is merit to leaning on something, whoever you are, as, as long as it's a positive thing, and you can use it to help yourself move forward, right. And
 
<strong>Brittany Grubbs Hodges ** 18:15
I want to be that that person that helps motivate my students in whatever capacity I want to be that that person that is their biggest cheerleader, you know, to try and get students wherever it is that they're looking to go.
 
</strong>Michael Hingson ** 18:27
So you were able to get beyond that. Do you need to do anything still to kind of monitor your immune system to make sure it doesn't repeat? Or are we beyond that now?
 
<strong>Brittany Grubbs Hodges ** 18:36
Well, I actually had an appointment with my immunologist a couple of weeks ago, my husband and I are hoping to start a family soon. And I said, well, will this impact my child and my immunologist said probably not. But you know what, let's just monitor it. We'll take it day by day, and kind of go from there. So as of now I'm doing good. Very thankful. But yeah, doing doing okay, so far.
 
</strong>Michael Hingson ** 18:59
Well, jumping forward a little bit. Also, I understand that you're about to get a new addition, you're adopting a puppy. I am I'm very excited to tell us about the puppy.
 
<strong>Brittany Grubbs Hodges ** 19:10
So so this is a mix between a Rhodesian Ridgeback and a lab. We basically got this dog from our my parents set groomers and so we're excited about getting this dog but I mentioned that I grew up on a on a ranch and we had cows and horses and turkeys and you know, all of the the animals and so this will be my first time since my parents sold our farm. About seven years ago. This will be my first time getting a dog and other dogs so I'm very excited about it.
 
</strong>Michael Hingson ** 19:42
Wow, Rhodesian Ridgeback and lab so it will probably be a fairly good sized puppy dog by the time it's full grown.
 
<strong>Brittany Grubbs Hodges ** 19:50
Oh, yes, absolutely. But if you can take care of a horse, you can take care of anything.
 
</strong>Michael Hingson ** 19:53
Well, yeah, I wasn't so concerned about that. It'll be a big dog. And are we going to allow it on the bed? probably a good idea.
 
<strong>Brittany Grubbs Hodges ** 20:04
Probably not it, but we'll see, well, we'll cross that bridge. And when we come to it will probably be another four to six weeks before the puppies weaned. But But yeah, I've done that discussion. My husband and I,
 
</strong>Michael Hingson ** 20:15
my wife always wants to let our dogs on the bed. Right now the only dog we have is Alamo who is my guide dog, a black lab, and I will not let him get on the bed because I know if that happens once it's all over. Yeah. Once it happens one time, he's going to stay on the bed. And it's kind of one of those things that you you do have to monitor. On the other hand, she had a dog that was a breeder for Guide Dogs for the Blind that became her service dog. She's in a wheelchair, she's used to chair her whole life. And this dog who is very intelligent, picked up providing services for her like fetching things, which she had originally not been trained to do. But Karen always would encourage her to be on the bed. And as I love to tell people, Fantasia always took her half out of the middle of the bed. So I can think that it would be tough with a dog that will most likely be even larger than a lab.
 
<strong>Brittany Grubbs Hodges ** 21:13
Yes, yes. But fingers crossed, she'll have a good personality and we're excited.
 
</strong>Michael Hingson ** 21:20
Yeah, that's the thing. Well, you'll have some control over that, unless it's just a very strange dog. Dogs oftentimes do take on some of the personality of of their people, as long as the people are working really hard to make the home a good one and establish a good relationship. So my money is on you to be able to deal with that.
 
<strong>Brittany Grubbs Hodges ** 21:41
Thank you. I'm, I'm going to try my hardest. You'll have
 
</strong>Michael Hingson ** 21:44
to keep us posted. We'll do. So you, you were able to deal with the immune deficiency and you're able to then graduate. So did you go to UCS for for the rest of your undergraduate career or what?
 
<strong>Brittany Grubbs Hodges ** 22:00
Yeah, so I went to a community college called SSC je in Jacksonville, Florida for my first two years, went to UCF for my last two years, and I continued on doing plasma infusions until I was probably about a year post graduation. And I had them I mean, because they have to be refrigerated. Most plasmas have to be refrigerated, they delivered it to my work, I had a refrigerator there, and they just kind of made some accommodations for me. But yeah, I went all the way through graduation, with those plasma infusions and continued on into the workforce. And ironically enough, I worked at a hospital for my internship and part of my first job, so it didn't weird anyone out whenever I was getting plasma delivered to me.
 
</strong>Michael Hingson ** 22:51
How did that work when you were getting infusions, at work, and so on? Did Did someone actually do the infusions? Or was it something you could do?
 
<strong>Brittany Grubbs Hodges ** 23:00
Yeah, actually, every single infusion that I ever had passed, the first three weeks were all me. And it because it's done subcutaneously, you end up getting, I don't know the best way to say it, I guess it's like little fat pockets. Where your stomach is, or your legs are, wherever it is that you're getting your infusions, because you're putting essentially liquid right underneath the skin. And so it would kind of be bloated, I guess, wherever that earring is. And so I would just have to wear loose fitting clothing. And I had, because the infusions took anywhere from one to two hours to do and so whenever I graduated, and there were times when I had to have an extra infusion, so I do that at work. And I would just kind of take my little carrying case with me and people would see tubes kind of going inside my clothes. And I would just say, Oh, I'm having a plasma infusion. No one really felt comfortable asking, like more details. I did have a friend of mine who I worked with who who knew what was going on. And so if there was any emergency, she was able to call someone but thankfully that never happened. Everything was okay. And you know, I was I was comfortable. Eventually just kind of living a couple hours away from home and not going back on weekends after I graduated from college and just kind of doing that myself. But I do have a funny story. We kind of got tired of having the infusions done in the stomach, it began to hurt really, really bad once you do it over and over. And so one of the sites that you can do a plasma infusion is in the back of your arm and like the fatty part of your arm. And so my dad had to do those because I couldn't reach you could reach Yeah, you couldn't reach correctly. So so my dad had do those. And I mentioned I grew up on a on a ranch and my dad is used to giving our cows like you know the vaccinations, right so or their annual shots or whatever it is. And of course the cowhide is extremely thick and so he would jam that Have needle into the cows. And so then it wouldn't came time for me. You pretty much do the same motion. And I remember screaming so hard. You don't need to do it that hard, because he would jam that thing in cowhide. I was like tad. No. And so I never let him do that again. I learned my lesson.
 
</strong>Michael Hingson ** 25:19
My fourth guide dog Lynnae was a yellow lab and contracted glomerular nephritis, which is a kidney disease, it actually was a morphing of limes disease. But what happened is that the kidney would let out the good stuff, in addition to the waist, so it wasn't really doing the filter that it was supposed to do. But one of the things that we needed to do with her was to give her subcutaneous fluids every other day, and had to put a liter of lactated ringers, saline solution in her just to really keep her very hydrated. So very familiar with the process. And we did that usually on her back right up near her shoulder. So there was always this big bump. She didn't mind, mostly for her it was at least she got attention. And it worked out really well.
 
<strong>Brittany Grubbs Hodges ** 26:12
Well, I'm glad that it helps at least for a little while. Yeah, did for
 
</strong>Michael Hingson ** 26:15
a while. And eventually she? Well, she lived three more years after the diagnosis. She guided for three years and then live for three more years with us. So we we had her company for quite a while, which was really good. Yeah. So you went off and you graduated, and then you started doing the things that you're doing now. So what exactly do you do you do now? And how are your studies going and all that?
 
<strong>Brittany Grubbs Hodges ** 26:38
Well, I, I've been told that you are not supposed to do your PhD topic on your work, but I completely disregarded that role. So doing my dissertation on what I'm doing at work, because it is a little challenging to kind of juggle everything. So I'm just kind of had to pray that it all worked out. And thankfully it has but what I'm doing now I created a course it's called Industry Insights. And this is a variable 123 credit class. And I basically connect with various UF alumni in different industries. And we co teach a class together. And at the end of that class, the students while some of the students those that want to an internship or a full time position, they will let our alumni co instructor know and potentially interview for a full time position or internship, as of I believe, screen 21 Spring 2021, which is when we piloted the class, there was a student who got a full time position in Dubai. enlistees fall of 2021, there are two new different students who received positions, spring of 2022, there were three students. So so far, it's been pretty consistent, say the top two to four students each semester are getting internships or jobs. But honestly, in some cases, this has done the opposite. And that students think, oh, I want to work in marketing, or I want to go to law school or whatever the case may be. And after they take this class, they say, Oh, my goodness, I don't want anything to do with law school, or I don't want anything to do with this. Which in my case, I think it's just as valuable for people to kind of cross things off the list. And to say, this is what I want to do, because I can say, in my own experience, my internship helped me solidify what I wanted to do. But I also had a second internship. And I won't say where, because it was not a great experience. But I had a second internship that was very closely related to my major, I thought I wanted to work in news broadcasting. And so I did an internship at a station. And it was the worst experience, it was absolutely terrible. And it helped me solidify that this is not what I want to do. And so I tell students, you know, you don't want to get to law school, spend 200 grand getting into debt and getting your law degree to justify it out. You really don't want to be a lawyer or practice any type of law. So in my experience, I think it's just as valuable for students to just be exposed to the industry, and be able to cross something off the list as to be exposed to it and realize that this is what they want to do. So whether it's yes or no, I think it's pretty valuable.
 
</strong>Michael Hingson ** 29:18
The station you worked at was that TV or radio? It was television, television. So yeah, I'll bet it was awfully political. And there are a lot of challenges. And in doing that,
 
<strong>Brittany Grubbs Hodges ** 29:29
well hey, this is it wasn't something that I was willing to do at the time that there's there you have to work your way up in, in news and in broadcasting, you start off, you know, as an editor reporter or whatnot, and you have the graveyard shift. And there's just other politics that kind of go into it. And it was just some things that I just wasn't willing to do. And I you know, I really love the corporate side of it, being able to market our hospital services. It's a it's a place that I was working at, and I was like, this is really it. This is what I want to do. And to be honest, I would have been Been there for, oh my goodness, I don't even know how many years if it weren't for the fact that Medicaid reimbursement hit, and my entire department was eliminated. And so it kind of forced me into education. But I found out that I really love teaching. And it ended up being just as great of a fit. And
 
</strong>Michael Hingson ** 30:17
I was just about to ask what got you from all of that into education. On the other hand, your marketing background, certainly would have a positive effect on you, and education and teaching and so on, because you learned how to communicate with people.
 
<strong>Brittany Grubbs Hodges ** 30:34
I did, I did. And I'll say, when you're initially growing a department, it's crucial to have some of those marketing materials, things like your flyers, your website that and I've had some web design skills, so I was able to design our website. So there were a lot of those skills that I learned throughout my time and communications, that really helps me build beyond 120, along with my other co workers.
 
</strong>Michael Hingson ** 30:59
So in dealing originally in marketing, and then going on into education, and even some dealing in news and so on, off the off the wall sub question, did anything ever come up in terms of making sure that the information that you produced or the things that you were doing, or now, even with 120, or classes at University of Florida, anything ever come up with making sure that that sort of stuff is accessible for people with disabilities?
 
<strong>Brittany Grubbs Hodges ** 31:26
So, yeah, yes, and no. So I was, at least for my first five years, I worked in the office of admissions, like I mentioned, undergraduate admissions, so I was actually the disability coordinator for the Office of Admissions. And I had anywhere between probably three to 500 students every year, who would apply for disability consideration. And so I worked really closely with the Disability Resource Center at UF, I worked really closely with them to make sure that our students received the disability accommodation that they requested. And so that I mean, you know, of course, we talked about my own disability. And so that really gave me a sense of empathy. And I wanted to make sure that the students were getting what they needed. So So then moving into beyond 120, that was already at the forethought of forethought of what I was doing and saying I want to make this accessible for everyone. So COVID, kind of, in a way forced us to be accessible. However, we already kind of weren't accessible in some senses. So it really, if anything, it just made us be even more conscious about that. And so, for example, we have a class I teach a class called strategic self marketing, I developed the class myself based on some of my own experiences, and some of the things that that students are facing right now things like, you know, the Great Recession and Generation Z needs, and you just some of the things that students are facing. And so I said, How are we going to make this accessible to everyone? Because like I mentioned, I had a student who, you know, had an immune deficiency could not leave. And you know, there are students who are non traditional, perhaps they're a single parent trying to take classes, perhaps they're, they're working a full time job trying to take care of, of their own parents, right. So how do we make this accessible, so we had what's called hybrid classes, so students have the option of either coming in person to learn because I know students tend to who have like ADHD have a tendency to do better based on research in person classes. So we had in person section and at the same time, we would live stream that class. So for those who were at home and couldn't leave, or you know, we're experiencing some type of hardship and whatever case that might be, both sections at the same time could learn and we could all interact with one another and learn from one another. So we didn't necessarily have hybrid classes before zoom, we had a synchronous online classes for our UF Online folks. And then we had traditional sections for our residential folks. But through COVID, it kind of gave us the technology needed to have these hybrid classes. And that's something that I still continue to this day, and I have plans to continue until I leave the University of Florida. So So yes, and no, we did meet with some students who needed accommodations, any specific accommodations? And so we met with them individually and said, what are some things that we can do to make this more accessible for you? So as a department, we kind of worked with all populations myself, as the internship coordinator, I worked with all populations and you know, so so it's, it's been an interesting journey, trying to create a more accessible options. Is there more that we could do? Absolutely. And my goal is to eventually have someone that we can hire or to work with more non traditional populations. And that's kind of been in the works. But But yeah, ultimately just trying to make sure that we're listening to you to everyone and trying to be as accessible as possible.
 
</strong>Michael Hingson ** 35:10
Access gets to be quite a challenge. Whether it's a hybrid class and virtual class or totally online, for example, professors may create a lot of graphs and images, or professors may write on a board or do something that is visual, not verbalizing it. And the result is that anyone who's in the class who happens to be blind or low vision, won't get that information. And that's one of the access areas, I think, especially in colleges, but not just colleges, where there is a lot of challenge, and sometimes the requirement for a lot of advocacy because the information isn't made available. And it isn't something that technology in and of itself is gonna fix. It's an attitudinal choice that one has to make.
 
<strong>Brittany Grubbs Hodges ** 36:00
Right? I agree with that 100%. And I will say it does get easier with technology. So So for example, I will make sure that closed captioning is on all of the videos that I record. So if anybody, you know needs closed captioning services, we have those available now at no charge. And then we have also transcripts that come along with our zoom recordings. So if a student needs a transcript, to be able to use with one of the services that Disability Resource Center offers, to be able to read those transcripts out to the students, we have those as well. So there certainly have been improvements, but it's up to the individual faculty on whether or not to utilize them. So I agree, it's certainly an attitude thing, as well, trying to make sure everybody's on board. I mean, I can't speak to anybody else. But I'm hoping that my classes are accessible as possible.
 
</strong>Michael Hingson ** 36:52
Well, here's another, here's another example. So you create a video, or let's say you, you create some sort of video where there's music, or there are a lot of images that are put on the video, what kind of audio description do you create, in order to make sure that a person who can see the images in the video part of it is able to access it and and that's the kind of thing that I'm talking about that we're a lot less a well, I'm able to run word, but we're a lot less likely to include those things, even though they may be just as important to be able to do or you create a document or you scan a document and create a PDF of it. The problem is that's a graphic. And so it is totally unavailable to a person who uses a screen reader to verbalize or to to be able to interpret the document, unless the optical character recognition process is doable. And again, it is a result of becomes inaccessible. And those are the kinds of things that we haven't done a lot with yet. And it's not something that you can easily automate. It is a process that somebody has to put time into one of my favorite things that I that I love to complain about, I love to complain about it, but that I complain about is television advertising, how many ads today just have music, or just have sound but no verbalizations So that unless you can see it, you have no clue what's going on. And the reality is, what you what you do by not having words is leave out not only people who are blind or who can't see it, but you're missing the opportunity to market to all those people who get up during commercials and go do something else, like get a snack or a beer or whatever. Because all they hear is music, and they don't hear anything that helps the commercial continue to keep their focus on the product.
 
<strong>Brittany Grubbs Hodges ** 38:52
Right. Great. No, that makes total sense. I mean, I try and think you know, based on the materials that I teach, whether it be closed captioning service for those who are who are hearing impaired, or whatever the case may be, you kind of try and think of those things. But you're right. There's some things that I've never even thought about that I hope I would be empathetic to if a student needed those. Those that assistance, but yeah, it's it is certainly there's a lot of barriers there.
 
</strong>Michael Hingson ** 39:21
Well, here's the other part of it. It isn't just the student who may come in and need it. You archive classes.
 
<strong>Brittany Grubbs Hodges ** 39:28
The student, yes, the students do you have access to previous classes? Right, but you have to be enrolled in the class in order to the material. Yeah,
 
</strong>Michael Hingson ** 39:37
but if that's the case, then without having that information accessible in the archive classes, they're just as unavailable as anything because they weren't made accessible from the outset. So it is a it's a process. I know it's not inexpensive. But if we truly are dealing with accessibility, that is kind of one of the things that we need to explore and maybe the day We'll come when there are better ways to automate a lot of that it's not here yet. I don't know whether you checked out excessive be the company that I work for and help. But it is begun the process of, in part, at least creating an automated process to make websites accessible by analyzing the content of the websites with an artificial, intelligent widget. And it can do a lot to make websites more accessible. But it won't be able to do everything. It's it's amazing what it can do. Because you can oftentimes using the widget, analyze an image and get a description of it. Like on my website, if you go to Michael <a href="http://henson.com" rel="nofollow">henson.com</a>, there is a picture of me hugging my guide dog Roselle, the dog who was with me in the World Trade Center, when the image was first encountered by excessive B, before we did anything with it. It analyzed the image and embedded a description that said, Man and black suit hugging yellow Labrador retriever, which is incredible in of itself. But the reality is it doesn't do what we really wanted it to do was to say, which is to say, Michael Hinkson, hugging Roselle. So we embedded code and excessive B, we'll leave it alone. But already we're seeing the the machine process, do a lot to analyze images. And over time, it will get better. But we can't automate videos and put in video or audio descriptions yet and things like that. And maybe the time will come to do it. But in the short term, it means that that people have to make the effort to do that. Right and should make the effort to do that. Absolutely. It's a process. And you know, we're not there. And a lot of people don't think about you mentioned that COVID was something that helped bring a lot of this to the forefront. And it did but not always in a positive way. Like the Kaiser Health Foundation did a survey in 2020 of COVID-19 websites for registering to get when it started vaccines, but before then to get tests and get tested. And out of the 94 websites that the Foundation research 10 had made some effort to include accessibility and the reality is most hadn't, which is unfortunate. It is a process and I only bring it all up. It's it's interesting to discuss it. But hopefully it will help people think about more accessibility kinds of things in the future as we go forward.
 
<strong>Brittany Grubbs Hodges ** 42:30
Absolutely, absolutely. I was hoping. I mean, there's little things that I've learned over the years things like you know, when it comes to folks who need certain services, I don't remember exactly which which disability this was. But there was one particular condition where folks, it was hard for them to read color, it was easier if it was 100%, black and white versus on a grayscale. So So, so yeah, I made sure okay, this is in black instead of in a gray or blue or whatever. Because at University of Florida, our colors or colors are orange and blue. And so a lot of the stuff that I was making was in orange and blue. However, somebody was like, you know, it's actually really hard for me to be able to see this I'm visually impaired and having you know, I again, I don't remember what condition it was. But it was easier for her to to read in black and white. And I was like, Sure, absolutely. Let's do this. So hopefully, I mean, it's the more that we learn and more we're exposed to different things, the more accessible hopefully that we can make the material.
 
</strong>Michael Hingson ** 43:31
And when we're talking about vision impairments, the reality is what you just described is a lot easier to do today than it used to be because so much is stored electronically, you can quickly go in and change the colors and reprint or whatever. And even the student might be able to do that. But the fact is that you can do it. And that really helps a great deal. Yeah,
 
<strong>Brittany Grubbs Hodges ** 43:51
I'm absolutely I'm hoping that as as time goes on, of course, I'll be exposed to different things and be able to make those accommodations for my students, but hoping that, you know, everyone around the country will be able to recognize some of the things that we can do as a population to be able to make things more accessible.
 
</strong>Michael Hingson ** 44:09
Yeah, we need to become a lot more inclusive than we tend to be today. And we're working on it. Diversity doesn't tend to include disabilities, but you can't very well leave us out of inclusion. Otherwise you're not inclusive rights. It's it's a it's a challenge. But you know, we're working on it collectively as a society and I am sure that we will eventually get there. But it is an effort and it's always about awareness to get people to think about it. Well, so you have had a lot of experiences and they're doing a lot of fun things. So what are you going to do in your future? What are your future goals?
 
<strong>Brittany Grubbs Hodges ** 44:48
So, my goal is to keep on building beyond 120 and hopefully to scale. We have had in like I said beyond 120 was just launched in 2018, we had two years where we were just completely cut off in certain areas. But at least in excursions, we've had about 250 students participate in excursions, but our college serves 11,000 students. So I want to be able to scale that up. We want to give more scholarships to students in various populations. I know one of my students, I won't say her name, but she is absolutely precious. She's a single mom, her child is about two or three, I believe now, she started off in her freshman year in one of my classes, we were able to get her a scholarship to participate in an internship and that scholarship went to babysitting costs, you know, because a lot of times those non traditional populations have different challenges than our traditional 1822 population. So I would love to provide more scholarships to students of any population. And we would love to, to really help students get to where they need to go. So I mean, we're actually our excursion is entirely donor funded. And so we're just reaching out to various UF alumni and saying, Hey, come give back. And whatever capacity you can, whether that's money, whether it's time, investing in a student simply through giving them a mentorship consultation, so I would love to be able to reach a larger population within our college and make an impact. And I ultimately, I can only impact this the folks that are here at the University of Florida, however, I would love to share what we've done with other universities, and and really encourage other universities to, to support students in those non traditional ways through experiential learning. I presented at a Duke University online pedagogy conference last Wednesday, and was able to share that with a few people. So any impact that we can make on any other schools, I would certainly love to be able to see that happen.
 
</strong>Michael Hingson ** 46:57
That is exciting. It'd be great if you could do something with all 11,000 students at University of Florida what?
 
<strong>Brittany Grubbs Hodges ** 47:05
Well, 11,000 students times $2,000 per scholarship is a lot of money. We have a long way to go.
 
</strong>Michael Hingson ** 47:13
Yeah, well, that's okay. It's, it's something that's still doable. I've seen colleges receive a whole lot larger donations, but it is a process. So once you get your PhD, what will you do? Are you to continue to work at University of Florida? Well, you have the opportunity to do that, or what Yes,
 
<strong>Brittany Grubbs Hodges ** 47:31
I mean, my, well, I'll say this, my husband is in the Air Force. He is a surgical resident right now at UF and which is why I'm able to stay here, and it will be here for the next six years. And then kind of depending on where he goes, I will be following him and the University of Florida is expect expressed interest in keeping me here in more of a remote position if the if the situation calls for it. So potentially just kind of traveling to help facilitate some of these opportunities. But I would really love to scale the program up and be able to share with other universities, the impact of this program. And of course, to continue impacting students would be my ultimate goal in the future,
 
</strong>Michael Hingson ** 48:16
interesting idea to figure out a way to expand it to other universities, and whether you do it through the University of Florida, or there's a way to start a company to do beyond 120. Worldwide right beyond beyond when 20 Inc.
 
<strong>Brittany Grubbs Hodges ** 48:32
Yes, exactly. I will say, though, that I will do I have marketing and communication skills, I do not have as much business skill. So I would need somebody to help me with that. I
 
</strong>Michael Hingson ** 48:42
bet you could find someone at UF to help with that.
 
<strong>Brittany Grubbs Hodges ** 48:46
Yes. Well, I'm excited. I'm excited. Well, we'll see what happens. But But no, it's a great start. We're excited to see now that COVID We've gotten a bit of a handle on it, I certainly have a long way to go with that. But certainly happy to see now that things have kind of calmed down a little bit what opportunities are going to be open for us in the future. I'll say I'm presenting at the National Association of Colleges and Employers next month to share our model with other schools. So hopefully that will go well and we'll be able to to impact other universities there.
 
</strong>Michael Hingson ** 49:21
That's exciting too. You'll be able to do that. And of course, that's the kind of teaching but you're going to continue to teach.
 
<strong>Brittany Grubbs Hodges ** 49:27
Oh, absolutely. That's the bread and butter of our program. We have the coolest classes of course I have to brag on Brent Industry Insights because that's my class that I created but we have other really cool courses we have a course called The Art of adulting you know, kind of teach students what does it mean to be an adult you know, and just have that interesting? open discussion. We have a Global Pathways course we have a professional pathways just expose students to various industries and particularly the skills correlation to say you know, If you're going to be a lawyer, great, but what are the skills that go into being a lawyer? What do you need things like problem solving, critical thinking, communications, teamwork, all of those skills that go into any profession. And we laugh, we provide students in the internship course what's called the SDS assessment. And it will basically ask you a bunch of questions and then tell you based on your skills, some of the top career choices that align with those particular skills, and it cracks the students up a lot of time, I know it cracked me up, because one of my top job matches was a tattoo artist, and I'm going what on earth? I cannot draw for anything in the world. But but we just kind of had to dig deeper and say, you know, what are the skills that I have, that perhaps a tattoo artists would have, or a marketing manager would have or whatever. So, you know, really teaching the students the value of having some of those transferable skills that you can have in any any job.
 
</strong>Michael Hingson ** 51:03
You mentioned earlier about people who had an influence on your life, I gather, you have some people that that really have made a great impact on you would love to hear about that?
 
<strong>Brittany Grubbs Hodges ** 51:13
Yeah, yeah, absolutely. So well, Isaac, I don't know if if she'll ever hear this, but she was the internship coordinator who, you know, I walked into her office, and I had a rainbow colored resume, it literally had every color in the rainbow on it. And she looked at me and said, Brittany, what on earth is this, you do not need a rainbow colored resume. And so we kind of work together over the course of this semester. And she was the one that that got me the job at Orlando health that got me that internship that launched the rest of my career. And so I want to be the hula Isaac for for all of my students, so she was definitely an influence. My immunologist was a huge influence. He's the one that worked with me in the midst of having an immune deficiency. And I'll say, I didn't mention this earlier, but I've had four very significant surgeries, three of which were open heart surgeries. So you know, he's, he's been there in the midst of all of that, and just my family to you know, as, as my husband, and I talk about starting our own family saying, you know, what type of influence do I want to be on my kids, just as I am on my students, so that that's kind of my goal is to really make a positive impact on others through their various capacities.
 
</strong>Michael Hingson ** 52:35
Well, and you're certainly working toward it by any standard. And that's, that's as good as it gets, you know, you're making every effort that you can. So in 10 years, you're going to be doing the same thing.
 
<strong>Brittany Grubbs Hodges ** 52:48
Hopefully, I'll have more of a leadership role. And we'll be able to have grown, I mean, hey, let's say we get 1,000,010 million 100 million dollar donation for the program, hopefully, we'll be able to hire lots of me, and not literally, but lots of people in my role, and be able to scale up and influence 1000s of more students. And ultimately, I would love to travel and be able to share with other colleges, some of the things that we've learned and see how we can help impact those students as well. I mean, you see, me even even going along the employer side, you see a lot of employers saying, Oh, we're going to pay our interns $8 an hour, or we're going to pay our interns nine or $10 an hour. And the reality is Amazon and, you know, Starbucks, and a lot of other employees, they're saying, hey, we'll pay you $15 an hour. And so students don't feel as much of a need to do internships anymore, because they can go work at a part time position for a lot more money. And so we're encouraging employers listen, you want to make sure that you are offering our students a competitive rates, because we want to make sure the students are getting access to internships and for especially for our students who have significant financial barriers, this is something that we strongly encourage employers listen, you need to meet that growing rate, because we want students to have access to whatever it is that you're teaching them, because they're so so so valuable. And I know, the federal folks up in DC are just starting to pay interns. So encouraging employers, encouraging students and really making those those connections. So yeah, so eventually kind of be doing the same thing. I hope it's at a broader scale, though.
 
</strong>Michael Hingson ** 54:33
Well, hope you can hopefully you can work with companies to get them to fund the internships and pay appropriate wages and so on. And, you know, maybe it would be to their interest because some of those people then will join those companies and move forward but as far as having lots of you doing it, you know, we're not cloning people and that's a good thing. So it's you, but it is really exciting what you're doing I mean, if people want to learn more about it or reach out to you, how can they do that?
 
<strong>Brittany Grubbs Hodges ** 55:05
So I find that the easiest way and I tell this to my students as well, the easiest way is just to Google UFL beyond 120. And, and that'll bring you to our websites. And it's actually held through the Academic Advising Center. So when students go to get their advising services, a lot of times they'll Fordham to us. If they're saying, Hey, I'm not quite sure what classes to take based on my career interest, or hey, I want to participate in internship, I don't know where to go. So we're held within the Academic Advising Center. So if you see academic advising, you're in the right place. So hear us beyond 120. And then I can certainly send my my email to you as well. It's Brittnay Grubbs@ufl.edu. And so happy to chat with anybody who's interested and you know, replicating the program for their own college or, or maybe donating some time to helping the students we certainly appreciate that.
 
</strong>Michael Hingson ** 56:01
So do the email one more time and spell it if you would? Absolutely. It's
 
56:05
B r i t t a y G r u b b s@ufl.edu, UFL for University of Florida. edu for education.
 
<strong>Michael Hingson ** 56:15
There you go. So people who are interested, maybe you'll hear from some other schools and colleges and universities, or companies that might be willing to contribute to the program. We're certainly willing to advocate so anything we can do to help them hopefully this will raise awareness and that some people will reach out to you and I would love to hear what you what you encounter as you're going forward.
 
</strong>Brittany Grubbs Hodges ** 56:38
I would love that. I would love that it went regardless of what anyone has to know today, whether it's money time or anything else that people are interested in. We are certainly appreciative of anything that people have to offer.
 
56:50
Well, Brittany, thanks very much for being here. With unstoppable mindset this hour has gone by in a hurry hasn't absolutely having me which is why this is always fun. As always, any of you listening, I'd love to hear what you think. Please reach out to us you can reach me Michaelhi  m i c h a e l h i  at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. I'd love to hear your thoughts. You can also go to our podcast page, which is www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> m i  c h a e l  h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. Wherever you go, wherever you're listening to this podcast, please give us a five star rating. We really appreciate that a lot. I do want to hear your comments. If you know of other people and Britney you as well. If you know of other people who ought to be guests on unstoppable mindset, please let us know we're always open to hearing about more people. And I appreciate those of you who even over the last week have emailed us about that or reached out. Anytime people want to talk to us about guests or just thoughts about the podcast. We want to hear them and we will respond. So again, Brittany, thanks very much for being here.
 
<strong>Brittany Grubbs Hodges ** 58:06
Thank you, Michael. Really appreciate it.
 
</strong>Michael Hingson ** 58:08
And we look forward to all of you joining us next time on unstoppable mindset.
 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Moving Beyond 120 with Brittany Grubbs-Hodges</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/23d2597f-416a-4d1f-b105-a5b0eac7c875.mp3?source=rss&amp;ext=asset.mp3" length="40122144" type="audio/mpeg" />
<itunes:episode>56</itunes:episode>
</item>
<item><title>Episode 55 – Unstoppable Unplugged Rejection Junky with Dr. Gary Lawrence</title>
<guid isPermaLink="false">https://pinecast.com/guid/4be3aeb8-5e1e-40d3-ba9b-83fbafffd552</guid>
<pubDate>Tue, 06 Sep 2022 11:00:00 -0000</pubDate>

<itunes:duration>01:05:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b7a5d2c3-5bbe-4079-88c8-b5818759c8bb/Unstoppable_Mindset__1_.jpg" />
<description><![CDATA[<p>I am so amazed by the caliber of people I get the pleasure to interview on Unstoppable Mindset. Not only is this week’s guest, Dr. Gary Lawrence, highly articulate and not only does he have an amazing story to tell, but he introduces to all of us concepts and ideas that I think truly are life-changing.
 
Gary married his wife at a fairly young age. However, it took over 11 years for the two of them to truly fall in love and forge a relationship that has lasted now 55 years. Along the way, Gary created this idea of being a “rejection junky”. He will tell us all about that and also discuss how he came to realize that he and his wife could both get over the rejections they faced as children.
 
It is difficult for me to easily describe Gary, his incredibly positive attitude, and what rejection is all about. You simply will have to listen to this week’s episode for yourself. I hope you will be inspired and come away with some new ideas. Of course, you always can also go off and buy his book after hearing our interview.
 
<strong>About the Guest:</strong></p>
<p>Dr. Gary Lawrence and his wife Sylvia have spent their lives successfully leading others to “identify, isolate, and eliminate” the root cause of the emotional turmoil in their lives. Over the course of 23 years serving as the founder and director of the New Life Dynamics Christian Counseling Center and 20 years as the host of his own radio show, Life Mastery Counseling with Dr. G, he has personally met with and coached more than 6 thousand clients, has overseen the counseling of another 10,000 clients and has inspired thousands more on radio, television, and stage.
 
After retiring, Dr. G took the opportunity to refocus on the timeless principles of his Amazon bestselling book, Rejection Junkies. In this guide to recognizing the damaging effects of rejection and the way in which this trauma manifests constantly throughout all phases of life, Dr. G helps readers to recognize the people, places, things, and circumstances that hold us, hostage, and keep us stuck, and make us bitter. A true freedom coach, he offers powerful and practical steps to unplug from these emotional energy thieves!
 
Married for 55 years, Dr. G and Sylvia continue to bring their knowledge, experience, and a deep passion to individuals and couples who wish to resolve personal, marital, family, and parenting conflicts.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi, and here we are again. And in case you just couldn't guess this is unstoppable mindset. Thanks for being here, wherever you are. And today we are going to visit with Dr. G. Dr. Gary Lawrence, who is a best selling author of a book entitled The rejection junkie. He's a marriage and family counselor and a life coach. So as as my Jewish mother would say this is living. Anyway. Sorry, Gary. I had to but okay. Gary, welcome to unstoppable mindset. How are you?
 
<strong>Dr.Gary Lawrence ** 01:52
Oh, Michael, thank you so much. I am doing great. I tell everybody if it got any better, I couldn't stand it.
 
</strong>Michael Hingson ** 01:58
I'm telling you, as good as it gets, isn't it? Yes, it is. Well, tell us a little bit about you. Let's start that way.
 
<strong>Dr.Gary Lawrence ** 02:06
Well, my life, of course, like many authors, my life is the whole basis of the book rejection junkies. And I think the place best place for me to start out is tell you a little bit about my wife and I, Sylvia and I, we've been married 55 years. And oh, my goodness, way back in 1967 is when we got married. And my, my understanding of what a husband could be or should be, was absolutely zero. I tell everybody, my father never taught me how to love life. Now he did teach me how to yell at a wife. He did teach me how to criticize a wife. But he never had the ability or I'm going to say the emotional maturity, to teach his sons how to love a wife, nurture a wife and praise a wife, and honor a wife. And so when we got married, a lot of our emotional baggage immediately started coming out. Now I was the youngest of four children. And I found out early in my childhood that my father believed my mother got pregnant by another man. And so I was the unwanted child. He always called me the little bastard. And he would say to my mother, would you get that little bastard out of here. So I was raised with that name tag and that shatel on my very being. And so there was a lot of physical abuse. And so when I was 16, I took my last meeting. And that's when I left home. And I'll never forget, a friend of mine, hit me in the attic of his house for two weeks, and snuck food up to me and snug me down so I could use the bathroom. But anyway, I came out of my environment of Survivor. Now, Sylvia, she was raised in the, quote, Christian home. They were always in church every Sunday. But she was sexually abused by her father from ages seven to 12. And then her mother horribly physically abused her one time Sylvia was beaten so bad. Michael, she literally could not walk after the mean, she had to crawl and hide the closet, because women from the church were coming over for ladies fellowship. And so she handled her rejection by withdrawing. She became what I called the escaper. And so we met at Bible college, Springfield, Missouri as a matter of fact, and
 
</strong>Dr.Gary Lawrence ** 04:39
I'll never forget the first time I saw her this beautiful brown eyed olive skin brunette. And I said, my roommate, I said, Bob, you see that beautiful brunette over there? And he said, Yeah, what about her? And I said, I'm going to ask her out for a date. As a matter of fact, I'll probably end up marrying her. Well, four months later, we were married. Now here's Where the rejection really came to the surface. She had been sexually abused. That was the family secret. I was not aware of it at all. And of course, that carried over into our personal and intimate life. And I'll never forget, it was about three months after we were married. I came home from a trip, I used to speak quite often, and took a shower, got something to eat, got in bed and began to snuggle her. And she literally jumped out of bed, Michael, so fast, she slammed herself against the wall. And for the next four hours, she said on the floor with her knees drawn up to her chest, saying you can't touch me like that. Don't tell my daddy while you're doing. He said, Don't ever let another man touch me like that. And so for the next four hours, she was literally out of her mind. That was my introduction to her past. So needless to say, the next 10 to 12 years, the early years of our marriage, were horrible. They were not happy years. And here's what's sad, Michael, I had become a pastor of a large church, a fast growing church. And I would greet people on Sunday say, Hey, good morning, God bless you how you doing? Good to see you here. But my whole life was in shatters. And so we had gone, I had called several different Christian organizations for counseling. And all I ever heard was, well pray about it, get closer to God. Well, you know, you need to be in church more. And it was nothing but religious performance, I was not getting any answers. And Sylvia had come to the place where she had decided, the best thing she could do was to leave me Leave the boys with me because at least I could take care of them. And that's when I broke down. I said, Sylvia, if we believe the Bible has all the answers, I am going to find out what is causing this, I did not get married to get divorced. And that's when I began to do a study about rejection in the Scriptures. And then I began to apply it in a practical way to our human interactions. And that's when I uncovered what I believe. And that's in my book rejection, because I believe, is the hidden addiction that everyone suffers by here's the good news. Everybody can overcome that addiction. Does that make sense?
 
<strong>Michael Hingson ** 07:22
Does so when? So what did you do? Or what did well, what did you discover in the Scriptures? And what did you do to start to deal with this concept of rejection and the fact that she was clearly a person who had experienced rejection in her own way? And now, she was in a sense, passing that on to you.
 
</strong>Dr.Gary Lawrence ** 07:44
Right? Well, and you know, that takes me back to our wedding. What I didn't understand is, and I say this to everybody that I coach, the rejection patterns of our past begin to seep up through the floorboards of life rather quickly, probably within the first three to six months of a marriage relationship. And see I became the the survivor, she became the escaper. Well, I needed someone to dominate and she needed someone to dominate her. And what I had to do was get off of my high horse and swallow my pride, and humble myself and say, okay, Gary is time you learn what is going on in this human interaction between your wife and you. And when when I started studying the scriptures, I was taken to the book of Hebrews, and it says Hebrews 1215, looking diligently lest any man miss out on the grace of God, lest any root of bitterness springing up trouble you and thereby many be defiled. So the root of bitterness is the underlying cause of all the rejection in everybody's life. Now, you and I had a conversation. And you said, you believe that everybody has a disability, and I agree with that. 100% is just like, everybody has an addiction. You show me someone that says, I don't have any addictions also, show me someone that has an addiction waiting for them, okay. And rejection, just happens to be the most common addiction. I don't care what your education is. I don't care what your financial status is. I don't care what gender race you are. Everybody experiences rejection. But here's why happens. Unfortunately. Some people they experience and absorb so much rejection, they unconsciously recreate it in their relationship. Okay. And when I began to understand yes, I was outwardly angry. Yes, I was outwardly hostile. Yes, I was outwardly dominant. My wife was in really fearful. She was entirely withholding her emotion. And she learned the best way to deal with her emotions is not to deal with them. And so in the early years of our marriage, I'd say why don't you talk to me? Why don't you answer me? Well, she was never allowed to express herself as a child. Many people who have the escaper mindset, then the escape or battering, there's two things they lost in their childhood. The first thing is they lost their voice. And the second thing is they lost their choice. Okay, now see, we go back to my marriage, so you didn't really choose to marry me. It was about four months into our dating relationship. I looked at her and I said, Sylvia, I think it's time we get married. She was so passive. Michael, she looked at me. She said, Well, if you think so.
 
<strong>Michael Hingson ** 10:50
Well, well, tell me. You, you talk about people becoming addicted to rejection? When does that happen for the average person?
 
</strong>Dr.Gary Lawrence ** 11:00
Well, here's a fact that everybody needs to be aware of, by age eight, 80% of our emotional patterns are formed. By age 18 100% of our self image is formed. So you go to age 2535 4555. The older you get, the less opportunity you have to mature emotionally, is sad to say, but age and wisdom do not always come together. More often than not age comes alone. Just because a person gets older doesn't mean they become wiser. Okay, right. And so these rejection patterns, I'll tell you this story, I had a retired medical doctor and his wife come to me for calcium, they at that time, they had been married 50 years. And he was in his early 80s. And I've shared this truth with him. The older you get, the less opportunity you have to mature emotionally. And he looked at me and he said, What Doc, what you're telling me is, I'm an eight year old, eight year old. And I said, Yeah, well, his wife leaned over her name was Doris, his wife leaned over and patted him on the leg. And she said, See, sweetheart, I've been telling you for 50 years, you act like a little boy. So people listen to this podcast. They may identify with what I'm saying. They may have a better education, they may have more financial security. They probably even have a few wrinkles and less hair or gray hair. But the truth is, the older we get, the addiction stays there, but it strengthens year after year after year. What's that all say? And Old habits die hard?
 
<strong>Michael Hingson ** 12:50
They do? Will you say that there are a lot of symptoms of rejection or rejection addiction, but there really only two types of rejection. I think you've you've written about that. What are what are the two types of rejection? Tell me Well, yeah, it's
 
</strong>Dr.Gary Lawrence ** 13:04
really Yeah, it's really brought down to that there's two levels of rejection. There's overt rejection, which is what I experienced. And there's covert rejection, which is what Sylvia experienced. Her father was a prisoner of war for three and a half years. And he was on the island of Burma, by the Japanese. And then when he came home, he married a very dominant, very hostile, controlling woman. And then, when my wife was, in six to seven years of age, she was diagnosed with tuberculosis. And, excuse me, and during that time when she was bed fast, that's when the molestation started coming. Now, I used to hate that guy, because of what he did. But then I began to understand the dynamics of why he did it. He was literally neutered emotionally by that dominant, hostile, critical, controlling wife. But he found comfort with his daughter. And so it was not just a power play. It was a comfort play. And I, when when she got married, she could not identify having a healthy sexual relationship with her husband, because of what had happened when she was a child. So there's covert rejection then there's overt rejection. Now that's very obvious, like yelling, screaming, name calling, cursing. Be literally, we're the rejection is so obvious that you literally become addicted, that type of rejection, for example, I would get so frustrated because Silvia would not communicate with me she would not talk to me. She was totally without emotion. And so I would become angry say, why don't you talk to me? And then she would say you're always mad. I'm not always mad. You're always screaming I'm not always screaming. So here's these two dogs, literally reliving and recycling their childhood emotional patterns. And I'll guarantee you that goes on in in just about everybody's life.
 
<strong>Michael Hingson ** 15:16
We were somewhere, I was just trying to remember at a store. We don't go out much because of COVID. And it's just safer to be home anyway. But we were somewhere last week, I think it was. And we had just parked and lowered the wheelchair ramp for Karen to get out. And there was a car next to us. And there was what was apparently a husband and wife getting out. And all of a sudden, he said in a little different wording. You said your rear end is so big No wonder you don't move very fast. And Karen said to me said, Boy, if that isn't that they were they were seniors. He said, that is an elder abuse. I don't know what is and and she said, this woman just walks with her head down. And you know, I hear exists, I hear exactly what you're saying. Right. And, of course, of course, as I said, and I've said before, Karen's in a wheelchair and has been in a chair her whole life. And I tell her she's got the biggest incubators wheels in town, but and but now she's in a power chair. So the wheels are all smaller. So it's kind of not the same. But yeah, but you know, we,
 
</strong>Dr.Gary Lawrence ** 16:28
I would say that's a classic example of overt rejection, would you?
 
<strong>Michael Hingson ** 16:35
Well, I would, I would say so. There's no question about what that guy was doing.
 
</strong>Dr.Gary Lawrence ** 16:39
Right? Well, and you know, I'll never forget one time cov night we lived in Albuquerque, New Mexico, and we were down in El Paso, Texas. And I had become so frustrated with my inability to communicate and understand what was going on. That I told Silvia honey, I decided I'm going to file for divorce. I'm not mad at you. I'm not angry. I'm not upset. I just will not continue to live with an emotionally handicapped human being the rest of my life. Well, she said, But I'm not like you. And I said, What do you mean? Well, you're so angry. And I said, Sylvia, I know I'm angry. And I'm outwardly hostile. But you are inwardly hurt. You've got a wounded spear. And that's Boy, I'll tell you what, Michael, that's when the light came on. You see, the root of bitterness comes out as a wounded spirit. You show me someone that's wounded your spirit, I'll show you someone you have a root of bitterness towards. You show me someone that creates a sense of guilt. I'll show you someone you're bitter towards. A bitterness is an ugly word. People don't like to embrace that word. Okay? That's not a pretty word. But here's some of my definitions. Okay. Now, these are not for Webster's Dictionary. These are mine. Bitterness is an inward resentment. It's a wounded spirit. Bitterness is a fear, you show me someone who has a spirit of fear. I'll show you someone that has a wounded spirit. And they've lived in that root of bitterness, a sense of betrayal, a sense of anxiety, you show me someone that's always anxiety ridden. I'll show you someone that has a deep strong root of bitterness. Bitterness is an avoidance, you show me someone you avoid being around, I'll show you someone you're bitter towards a sense of loss, a sense of abandonment, you show me someone that you feel like you've been abandoned. And I'll show you someone you have a root of bitterness to. And that really goes deep.
 
<strong>Michael Hingson ** 18:43
Well, you indicated that you, you were honest and open with your wife, and you made that comment. And you said the light went on what happened?
 
</strong>Dr.Gary Lawrence ** 18:52
Well, that's when I realized that that root of bitterness, I was demonstrating it outwardly. She was demonstrating that inwardly. And when I finally understood that, I thought, ah, what is the problem? The problem is not that I'm hostile, or that she is withdrawn. The problem is not that I'm very verbal, or that she's very nonverbal. The problem is, we both had a root of bitterness deep in our soul. So what did you do? Well, in my book rejection, Jackie, on the 17th chapter is called The emotional surgery. And in that chapter alone, that's where I show you how you literally get free from that root of bitterness. I call it the emotional surgery. Now for me to explain that in the podcast. It's just not possible to do okay, simply because I have to understand what a person's history is. In the coaching the counseling process, there's a four hour session where I literally take a person's Life history. I trace every technical rejection they've experienced during that session, once I've got that trail rejection pretty well pinpointed, that's when I can position them to get free to break the bondage from that root of bitterness.
 
<strong>Michael Hingson ** 20:12
So what didn't you do with your wife? What did I do with my wife? You know, so at that point, you had a realization, right? Okay, yeah.
 
</strong>Dr.Gary Lawrence ** 20:21
So how did you how did you all deal with that? Well, that's when I developed a technique where I could get free of that root of bitterness. And I started first, and I started getting free of my root of bitterness. And then and only then was able to focus on what her needs were, and position her to start getting free from her router biters now, just pitch for this. Here's to emotionally damage people trying to live like adults, being successful as a pastor. At that time, I also had radio program down in Missouri. And so once we got free, we began to break those patterns. Now she's, she's on a healthy level, very verbal, on a healthy level, I am able to listen to her and understand what's going on in her mind and her emotions. And so it just positioned both of us to become the healthy human beings that God intended us to be. We were able to overcome our addiction to the rejection patterns of the past.
 
<strong>Michael Hingson ** 21:26
And since you have been married some 55 years, I would daresay something worked.
 
</strong>Dr.Gary Lawrence ** 21:33
Yeah, I'll tell you what, I wish I would have known then what I know now. Don't all of us at this time or life say that? Yeah, yes, in one way or another, right. But I have got the most kind, sweet, gentle, loving, caring human being that a man could have for a wife. And I did not understand that in my youth. I was 22 years old when she when I got married. Sylvia was 20 years old. We learned just kids taken on adult responsibilities. And we were not prepared nor capable of fulfilling an adult life.
 
<strong>Michael Hingson ** 22:15
But you grew? And how long did it take you to have communications breakthrough and get to the point where you all were on a positive road again,
 
</strong>Dr.Gary Lawrence ** 22:26
I am so glad you asked that question. That's a great question. On that trip from El Paso back to Albuquerque, when the light came on, that's when I stopped focusing on her weaknesses, and began to focus on my weaknesses, and understand what created my emotional patterns. And when the man stops focusing on his wife's needs, her emotional patterns that are negative, and he begins to look in the mirror reality and deal with himself. That's when the marriage begins to become healthy.
 
<strong>Michael Hingson ** 23:02
So how long did it take you to get to a good place from the time you were married?
 
</strong>Dr.Gary Lawrence ** 23:06
Oh, well, I don't think it was probably in our 11th year before I began to understand all this. And so over the next 1218 months, I would say that was our turnaround time. That's when I finally became a husband, not just a man that was married. And there's a major
 
<strong>Michael Hingson ** 23:25
difference. You know, there is a major difference. Yes, I
 
</strong>Dr.Gary Lawrence ** 23:28
was just gonna say that. Right. Just like, you know, there's a lot of females that give birth to babies, but that doesn't mean they're a mother. Okay. There's a lot of men who become the biological parent of a child, but that doesn't mean they're a father.
 
<strong>Michael Hingson ** 23:46
What, what I hear you saying, overall, though, is it's about communications. And it all comes down to communications being open and self analytical as much as anything or introspective.
 
</strong>Dr.Gary Lawrence ** 24:04
Right. Absolutely. Absolutely. And you know, here's another truth I'd like to share with your audience is called to try Unity man, man is a try unity. We are a body, spirit and a soul. Now, our spirit, is that part of us that relates to God, it's our God consciousness. Is that part of us that says, this is right, this is wrong, okay. Then there's the soul. Now the soul is the residence of our mind. That's what we know to be true, is the residence of our emotions. That's what we feel to be true. And it's the residence of our will our ability to respond to life's circumstances. Now, here's where the problem is, Michael. When what we know and how we feel are in conflict, the will is damaged. For an example. I know God loves me. I don't feel like God. loves me. I know I can do it. I don't feel like I can do it. I know my wife loves me, but I don't feel like she loves me. scuze me. So there's that constant conflict between what we know and what we feel. I know I'm successful. I don't feel like I'm successful. So when the wheel is damaged, then the body suffers. Okay. For an example, I counseled in my, you know, I retired after 23 years in my counseling practice. I counseled a lot of ladies who anorexia had anorexia or bulimia. Now, are those definitely food disorders, eating disorders? Yes. But wants to feel the rejection of their past. Okay. They don't they they know that they're loved, but they don't feel like they're loved. They know they can do they don't feel like they do. So what do they do, they begin to sabotage their physical well being, until sometimes the body gives up and says, Okay, I'm willing, go ahead and destroy me. And then there's a point where the body says, Enough is Enough is enough. So it's all the, all these physical diseases are created because of the emotional conflict in a person's life. I believe that firmly?
 
<strong>Michael Hingson ** 26:23
Well, yeah, and I think what what I'm hearing you say is, again, part of the challenge that we have is that the spirit and the soul clash, and the the body itself isn't contributing to fixing the solution necessarily. And so we tend to spiral down until we open ourselves and allow us to communicate inwardly.
 
</strong>Dr.Gary Lawrence ** 26:51
You know what, Michael, you said that just verbatim, you should open up your own counseling practice my friend.
 
<strong>Michael Hingson ** 27:00
Well, we, I've, I've been for the past, well, 20 and a half years talking about escaping from the World Trade Center. And as I've said before, on this podcast, what I've never done, is taught others how to deal with controlling their fears, like I did, on September 11. And I wasn't thinking about it, prior to September 11. But I took steps and did things to learn and become knowledgeable and internalize it, how to deal with emergencies, how to deal with whatever I could, regarding the World Trade Center, how to get around the World Trade Center, which for me is of course a little different than you because I don't read signs. But learning all of that and truly, emotionally, intellectually and physically. Knowing all of that provided me with a way to deal with unexpected things that came along, assuming that I could and didn't fall 78 floors to the street or something like that. But knowing all of that, as opposed to just having some tool available that oh, if something happens, I can look at a sign but knowing it made a big difference in what I was able to do, and how I was able to do it. And what I've learned is that I haven't ever worked to teach people much about that. So we've actually started writing a book entitled, while the working title, I don't know whether we'll end up as that but I love the title. My my colleague and co author on this came up with the title of a guide dogs Guide to Being brave. And it is not that the guide dog did everything because the guide dogs job is to guide and not to lead, right. But we're what we're a team. And ultimately, that's the big issue is that we are a team. And when we work together, then we can be successful. And my knowledge as the team leader helped us work together. So we're writing a new book, we've got a contract for it. It's going to be a while before it's published. But hopefully we will be able to start to teach people about overcoming or at least controlling fear, because I think that fear is a very healthy thing. As long as like anything else. You use it correctly.
 
</strong>Dr.Gary Lawrence ** 29:24
Right? Absolutely. Yeah. There's a time and a place to have fear, that's for sure. Okay, if you're crossing the street and there's an 18 Wheeler bearing down on you, it's time to have some fear. Okay? And but I know I was reading about you and Roselle, and you made it a point to say that Roselle was not afraid. And but she wasn't afraid because she was also cueing off of me. Right. Yeah. And so that goes both ways. You absolutely there you go. And so that's what began to turn mine and Sylvia's marriage relationship around, is when I position myself to stop living in the anger and the frustration that I had carried from my childhood. And once she began to see me deal with my ruder bitterness, get free from the past. Then she stepped forward and said, You know what? I can trust this guy. Okay, I believe that. As matter of fact, Sylvie told me one time. Now, we've been married 55 years. So I don't remember what year this was. She said, You know, I didn't really love you for the first two years that we were married. And I loved her. I said, you didn't? She said, No. I said, Why is that she said, because I didn't know what what genuine love was. And so we began to understand what is genuine love, I began to accept her unconditionally, she began to understand, she began to understand me unconditionally. And that's when things began to turn around. Now we have two sons. And they are, my oldest son has been married 30 years, my youngest son has been married 19 years. We have seven grandchildren, we have four great grandchildren. And we've seen these principles passed down into our sons lives and into their marriages. And it's just awesome. Once you begin to break that generational pass down, to see the fruits of that, come up and rise up into your grandchildren's lives and see the progress they're making. That all that confusion, that bitterness is just not present in their lives.
 
<strong>Michael Hingson ** 31:34
And it's cool that you're able to pass those kinds of things along and that you're seeing seeing successes occur. You mentioned the 18 Wheeler bearing down on you. I would say it's not so much the time to be afraid. But it is the time for you to if you've trained yourself properly, react based on whatever is occurring. So which way do I run? You can't make that you can't make that decision at the time the truck is running down on you, you have to be aware of your surroundings so that you can you can make that decision in it. You know, for me not not having eyesight. It means being aware of where I am as I cross the street. Yeah, it means a lot of different things in terms of in literally an instant analyzing sound, analyzing all the information, and figuring out which way to run, which may or may not work depending on how close the truck is and how big the truck is. But the hope is that, in my case, I think it is what I do. If that truck is close enough for me to hear it really well. I'm probably not even going to start crossing the street in the first place. I think there's a time to take a risk and a time not to.
 
</strong>Dr.Gary Lawrence ** 32:48
Yeah, exactly, exactly. Well, you know, there's a basically there's two types of guilt, Michael. And unfortunately, most people develop their self worth or their self image based on what they do, not who they are. I mean, look at the political situation, our country to date. It's all about money. The more money you make, the more value you have. And that's just not true. There's so much going on in our country data is so heartbreaking. But there's two types of guilt. There's false guilt and there's genuine guilt of false guilt is an anxiety created from a fear of being rejected for a lack of performance. Okay, so a lot of people who are overwhelmed by that sense of guilt, they live with the cost of feeling that they're not measuring up to someone else's expectations. And then you've got the genuine guilt. Now genuine guilt is a grieving created by the Holy Spirit over a situation. Okay. For an example, when I began to understand the root of bitterness and how I was being controlled by it, I would have a genuine guilt, I would grieve over the fact that I got angry again, I lost control again. And when I began to understand the root cause of that, and I got rid of the root cause I didn't react like that. Slowly, but surely it disappeared over time.
 
<strong>Michael Hingson ** 34:19
And the other part about that is that dealing with genuine guilt, I can understand, feeling guilty, I should have done something different than I did. I know and I knew that I should have reacted differently. But I didn't think about it enough, which may very well be I had that happened to me before or something similar and I didn't analyze it. And learn from my mistake. I was at a church once years ago was something called the science of the mind church. So it's it's different now as I recall, but one of the things that the past asked her at that particular service said is, the thing about mistakes is it's not a mistake until you do something and then you realize it was wrong. You didn't typically intentionally make a mistake, right? I wish that were true with all of the people in politics, but we won't make this political but write genuine generally speaking, a mistake is only a mistake, really, after the fact. The question is still what you learn from it. And one of the things we're going to talk a lot about in the guide dogs Guide to Being brave, is introspection is is taking time every day to think about what you did that day, especially the things that continue to bother you. Right. And ultimately, you may come to the conclusion, I did everything right that I could I did everything based on what I knew. And maybe I'll learn something new from it. But I did everything that I could and it didn't turn out. Right, why? And then go back and look at that, or it turned out great. How could I have even done better? We we don't analyze ourselves nearly enough, and open ourselves up to God and open ourselves up to this whole concept of allowing all aspects of our being to interact with each other.
 
</strong>Dr.Gary Lawrence ** 36:21
I agree with you. I'm looking forward to that book. Michael, I hope you get it. Yeah, well,
 
<strong>Michael Hingson ** 36:27
we have a contract for it, it's going to come out.
 
</strong>Dr.Gary Lawrence ** 36:30
Well, you know, often I was asked by my clients. So if it takes a lifetime to develop this addiction to rejection, won't it take a long time to break the patterns of the past? And I say no. And let me give you an example. Have you ever had a boil? Michael? Boil? Very, very painful experience, isn't it? Yeah. And you know, we're willing to live with that pain because we don't want to go get it lanced. Okay. Because we know that's really going to hurt. And I remember one time I had a boil, and I put it off and put it off, I couldn't hardly walk because we're that boil was located. And so I finally went to the doctor and he lanced it. Now it took a long time for that situation to develop. But it only took a few minutes for it to disappear. And so in my book, rejection junkies, when I wrote this, I wrote it with the purpose of, I want people to have truth, that will literally change their life. Okay. And that's, that's in my book, The emotional surgery Chapter is the most important chapter of all of it. And, you know, one thing, one principle I've taught in, there's a phase of our cast that was called rebuilding. That's where I give husbands the tools to love a wife. That's where I give wives the tools to respond to their husbands. For example, one of the principles I teach ladies, every woman needs to stop being her husband's conscience. Why is that? Because every husband fights his conscience, okay. And, for example, one time, I came home, and while my wife called me at the office, and she said, Honey, there's no water in the house. I said, What do you mean? She said, Well, there is no water, there was a man out in the front yard, and he had to he stuck in the ground, and there's no water. And well, I forgot to pay the water bill. And so I came home and Honey, I'm sorry. She said, That's okay. With no water, you have to take us out to eat. And so I took the family out to eat that night. That's why I got my water turned on the next morning. And she did. She didn't see it. She wasn't my conscience. She was willing to go out to eat. Okay. And so one of the principles I teach is how to win by losing it. Once I began to apply that principle, oh my goodness, it's amazing the joy that came into my life, how to win by losing. When I was a boy, I was raised back in Wabash, Indiana, little small country town. And there was a creek right across from my house called Cherry Creek. And every once awhile, there'll be seven or eight of us boys. There'll be three or four of us get on each side of the creek with a rope between us. And we'd have a tug of war. And the whole object was to pull the other team into the water. Well, the first two times we went in the water and I was the skinny, scrawny little guy and I was always on the front, a handle so I went into water first and everybody else piled in on top of me. So I said, Hey, guys list. When my feet hit the water, I'm gonna holler, let go the rope and y'all let go the rope because I don't want to drown again. So we're back to the tug of war and guess what my feet hit the water and I said let go the rope and we did. And guess what happened the other two Michael,
 
<strong>Michael Hingson ** 40:00
they all went in the water. No, they all fell backwards. Okay. Yeah, yeah, they were facing the water. So they fell backwards, right.
 
</strong>Dr.Gary Lawrence ** 40:08
So they were pulling on the rope, they all fell backwards. Well, we all just start laughing and cackling and howling. Ha ha, ha, it's so funny. Now we lost the tug of war, but we won the battle. Okay. So there's the principle of how to win by losing. And that's a principle. You know, I had my counseling practice for 23 years and Silvina, retired back in 2003, from the counseling, and we had planned our retirement and for 25 years through mutual funds and stocks. Well, it took me six weeks to uncover the fact that we'd already lost 65% of our retirement funds in the stock crash. And it was all this is not supposed to happen. Well, for the next five years, Sylvie and I lived on what we had left, we had about 35% left, and I didn't want to go out and get a job. And so anyway, our money ran out. Well, you know, the Great Recession of 2008 2009 yet, right? Right. I had no money, I had no savings. In 2009, we went through bankruptcy. That was a scary time, I was 65 years old, Michael. And we had lived a life of abundance. We had lived a good life. I wasn't used to being broke, we lost the house, to foreclosure that we lived in for 18 years. And so I thought, Okay, I'm losing, I'm losing everything. But I'm going to win. Okay, I'm going to let go of it all. I'm going to stop focusing on what I'm losing. And I'm going to start focusing on what I can create. You talk about I love that phrase, you use the unstoppable mindset. I was 65 years old. And the only thing I had look forward to a social insecurity. And I'll tell you why you don't live on social insecurity, okay. And so I was introduced to this group of real estate investors. And I decided the young age of 65, I'm going to re educate myself. And I'm going to learn how to become a successful real estate investor. And that's what I've been doing for the last 10 years. And all that financial role and situation. That's all history. And God has blessed us with abundance. Now, why is that? Because I was willing to lose so I could win. And so I guess I have a message for all of your listeners on your podcast. When you go through a cycle of loss, if you get refocused, you'll see a cycle of winning ahead of you.
 
<strong>Michael Hingson ** 42:45
It's also another example of what Alexander Graham Bell once said, which was when a door closes a window opens,
 
</strong>Dr.Gary Lawrence ** 42:54
right? Yeah, absolutely. The trick is to look for the window. Right? When I was in my late 20s, I heard a speaker give the definition of success. And it wasn't what I was expecting at all. I thought he was gonna say, if you want to succeed, do this, and you'll be successful. But here's, here's his definition of success. And I memorized it. And I've, I refer to it frequently. If you want to succeed, all you have to do is fail, and then fail again, and then fail again. And then fail some more, and then fail again, and keep on failing until success breaks through. Because you're not a failure, just because you have failed. You can only become a failure, when you allow failing to become the last chapter of the book, you're writing. Okay. And so when I was going through this failing time, I knew that wasn't the last chapter in my book. And, and I love your outreach and how you're impacting the lives of other people. And you are all about helping other people learn how to be successful, through their failings in life.
 
<strong>Michael Hingson ** 44:09
Failing is only a mechanism to provide a good teaching moment for moving forward.
 
</strong>Dr.Gary Lawrence ** 44:16
Oh, that is? Yeah, you're right. You're spot on there, Michael. Absolutely.
 
<strong>Michael Hingson ** 44:20
If we use it to learn from and that's of course, it. Too many people decide that failure is the last chapter. Right? And the ones who truly are unstoppable if I may say that and use that term, are the people who say, okay, and it's what we talked about before. What do I learn from this? So I won't make that particular decision in the same way again, I'm not even going to use the word mistake. It's what have I learned so I can move forward.
 
</strong>Dr.Gary Lawrence ** 44:54
Right? Yeah, absolutely. Zig Ziglar said that every time you fail You just got another lesson to success. Right? Yeah, big time. Zig Ziglar is one of my favorite speakers.
 
<strong>Michael Hingson ** 45:08
So well, here's another question. We've been talking a lot about God. Yes. And there may very well be some people in this who go, Oh, those religious people and all that again, but does becoming a, say a Christian or a Jewish person or a Muslim or becoming part of any organized religion really solve the problem?
 
</strong>Dr.Gary Lawrence ** 45:27
Oh, no, not at all. Not at all. Christians get divorced, Christian commit suicide, Christian steal, Christians lie, Muslims lie, Muslims get divorced. And that's what I love about my book rejection junkie, I don't care. If you're a Christian, if you're a Jew, if you're a Muslim, I don't care what denomination you go to. I don't care if you're an atheist, right? The principles in this book applied to the human being their mind and their emotions and their spirit.
 
<strong>Michael Hingson ** 46:04
And that's really the point is that the concepts are the same. The principles are the same, how we deal with them. And the circumstances that we face may alter over time. I mean, what we face today is, in some ways, a lot different at least it appears so to us, then, maybe the issues that people faced 50 and 60 years ago, I submit probably not. It's just that they look different, but still the same basic things are there. And the same basic solutions are there as well.
 
</strong>Dr.Gary Lawrence ** 46:40
Yeah. Well, you know, Michael, back in 2015, I had my right hip replaced in 2016, I had my left hip replaced. So when I go to the grocery store, I was ride one of those carts, you know, one of those scooters, right. And I was amazed how many people would look away from me. And that's when I was introduced to the rejection that people with handicaps face. So I thought, okay, I can take that as rejection, or I can turn it into Bosley. And so when people would walk towards me and my scooters going towards them, I'd look them right in the eyes. And I'd say, Hi, how you doing today? Well, they were in a position where they had so what I'm doing great. Hi, how are you? You know, and, you know, you, you've been blind since, I think a couple of days after your birth. I can only imagine the rejection, you've had to go through and overcome. And God used all that to bring you where you are. And now you're impacting the lives of 1000s of people. And so, now, a year ago, in January 2021, I had a stroke. I went to bed healthy and happy about three o'clock that morning, I woke up and I couldn't see it, I couldn't walk. And so I was in the hospital Mayo hospital for three or four days, I went to rehab. And it was a time that was humbling, and humiliating. It was humbling in the fact that I had to come face to face with my mortality. But it was humility in the fact that all dignity was gone. You have no control over your life at all. And so I decided, one day, I woke up and outside of my rehab room, I had a window. And the only view I had Michael was a brick wall. Now that's not a very pretty view in the morning, okay. But I laid there thinking, Okay, God, I've got another brick wall, I've got to find some way to get over this brick wall. And so, you know, I'm gonna find some way to go around it over or under it. I will get my life back, Lord, I will continue to live. And so I've using that as a time in my life. Having that mindset that I can continue to grow. There's so many people, Michael, I'm not going to ask you how old you are. I suspect you're probably a little bit younger than me. But so I've said it before. I'm 72 Oh, okay. All right, good. Well, you're just the new kid on the walk, then.
 
<strong>Michael Hingson ** 49:20
I know you're you're least what? 39? Right. Yeah, right. Right. Well, too much of a Jack Benny fan.
 
</strong>Dr.Gary Lawrence ** 49:28
Yeah. You know, in my journey with real estate investing. I've had a lot of people say, Well, I'm too old to learn. I'm too old to change. You know, and I've had a lot of people in their late 20s, early 30s say, Well, I'm too young. Nobody's gonna listen to me. I can't handle it. What is not a matter what can you learn to what can you not learn? It's a matter of what are you willing to do for your own personal growth? Okay,
 
<strong>Michael Hingson ** 49:55
it's, it's true that for a number of people, um, 2530 I'm too young, they're not going to listen to me. And they're absolutely right. Or I'm too old people aren't going to pay attention to me. And they're absolutely right. As long as they keep that attitude.
 
</strong>Dr.Gary Lawrence ** 50:10
Yeah, there you go, you're spot on. And I say like this, if you quit learning, you quit living. Okay? Yeah. In my heart, my heart goes out to people that have lost their vision for the future in their life and how they can continue to impact on a positive level the lives of other people.
 
<strong>Michael Hingson ** 50:31
One of the statements in Thunder dog that comes under the heading of guide dog wisdom lessons I learned from Roselle, September 11 is, don't let your sight get in the way of your vision. Yeah, and people are so afraid to say to me, Oh, you're blind or your sight impaired or you're visually impaired? Well, visually, I don't think I'm impaired because it's not a question of looks. It's a question of vision. And I, and I do say, I'm not a great fan of even the term vision impaired only because maybe I don't see so good, as I love to say, but I got lots of vision. But vision and eyesight are equated so I can deal with that. But visually, I think that helps demean us. So I'll accept vision impaired from an eyesight standpoint. But you're right. People don't learn to keep their vision, or they lose their vision, which is one of the big problems that we all face if we allow ourselves to be something other than unstoppable.
 
</strong>Dr.Gary Lawrence ** 51:31
Right? Yeah, absolutely. I don't know if this is true or not. But I've heard it said that Helen Keller, is credited for saying this. The saddest thing is for a person to have sight and no vision.
 
<strong>Michael Hingson ** 51:45
I don't know whether she said that. But it would certainly make a lot of sense. And I think it's true, right? But that's my point of don't let your sight get in the way of your vision. So many times, I hear people say, Well, I can see that. And this is the way it has to be. And I look at it in a different way. And you know, what, the oftentimes what I need to do, works the way I expect to do it, too. We've got to really be open on all levels to do what we do.
 
</strong>Dr.Gary Lawrence ** 52:17
Right, right. Well, you know, humility is not a naturally acquired character quality, okay? And I guarantee you, I have not been the most humble of men. In the early years of my life, I'm not so sure that I'm the most humble man now, not by any means. But the bottom line is, people do what they want to nothing more, nothing less. And I, when I came home from a heavy my stroke, I was using a walker and I had determined that I would be done with that Walker within seven days, and I was done with it. And why is that? Is it because I had some kind of magical power? No, is because I had a will to create a future that I wanted to experience. And I encourage people to stop focusing on the past, get into the present. So you can begin to create the future you want. Stop focusing on your circumstances that are holding you down and position yourself to create circumstances that you want in your life, you can do that you can do it. You can do I don't care who you are.
 
<strong>Michael Hingson ** 53:27
So what if it didn't take seven days, but maybe took two or three months? How would your Outlook have changed?
 
</strong>Dr.Gary Lawrence ** 53:33
I would have kept using that Walker saying okay, I'm getting closer to using my legs. There you go. Yeah, absolutely, I would not have given up. As a matter of fact, I remember I was in rehab. And they put me up against the wall with a railing and heavy walking, Sidestep sidestep along that wall. And I couldn't wait until I could get away from that wall and start using my walker. But I had to get my sense of balance back before I could do that. But what I started to tell you and your audience is when I got home, I told Xillia honey, My life isn't over. I refuse to live a life without a purpose. And God's not done with me yet. And my heart goes out to people that have given up because they let the circumstances overwhelm them. And it's a matter of what are you going to create for yourself. That's why I'm so excited about being your guest on the podcast. Because of the unstoppable mindset. That's what life is all about. I've had people say, Well, Dr. G, when are you going to retire, retire to watch television? Retired what you know sitting home in the living room. So now when people say when you go to retire Dr. grsa Probably when I die, that'd be a good time.
 
<strong>Michael Hingson ** 54:58
Or maybe not Yeah. So how do people develop their own sense of self worth or their self image?
 
</strong>Dr.Gary Lawrence ** 55:09
When they give free of their bitterness from the past, when they stop living in the shadows of other people's expectations, when they when they buy my book rejection jockeys, and come to understand how they are being controlled by those only those early childhood emotional patterns that have been developed, and only when they understand how they're being controlled by it, will they be able to break those patterns and get free from it? Now, that's my opinion. I'm sure I don't have the only answer to the situation. But in my book, rejection jockeys, they've got my answer at that time.
 
<strong>Michael Hingson ** 55:48
Yeah. And it makes sense. It's, it is still all about? Well, I'll put it in a slightly different way. But I think it really means the same, it still comes down to you making the decision that you're not going to tolerate less than you actually can do in your life. If I give up if you give up that's helping to shape one kind of self image. If you choose to progress and learn and move on. That's another. And I think that the second, the latter is a much more vivid example of unstoppable and is a positive way to go. And that's what we should do.
 
</strong>Dr.Gary Lawrence ** 56:31
You know, in my book, rejection junkies, I written a book, a poem called The tap dancer, tap dancing on the table, tops of other people's lives, rejection junkies performance trip. That's how he thrives. He says, let me entertain you let me be your friend. Let me prove to all of you that liking me as in, I can do the shuffle and I can do the swing. And I'll do the Boogie Woogie. And for you all even saying, I'll go for you. I'll do for you anything you want. I just need to gain acceptance. How's that for being blunt? You know? And, you know, Michael, I have counseled some of the wealthiest people in our nation. The last seven years of my counseling practice, I took only the high profile personalities and my staff took the other folks that couldn't afford my rate. And so I've counseled one guy from California, that was worth $110 million. And I've counseled people that had meager incomes. And I don't care if you're rich or poor, I don't care if you're black, or white, or purple, green. I don't care if you're a Muslim, a Catholic, Christian and a Baptist, Jewish person. Everybody suffers from the same conflict of being a rejection junkie. And those are those rejection patterns take all kinds of forms.
 
<strong>Michael Hingson ** 57:55
You think those green people are the same? I hear what you're saying. I hear what you're saying. And the fact of the matter is that it confronts us all. And until we decide to move beyond it until we make that emotional breakthrough within ourselves. Right, then we're trapped by
 
</strong>Dr.Gary Lawrence ** 58:19
it. Right? Absolutely. Yes. Well, Michael, it's been such a joy to it has an event, this time with you.
 
<strong>Michael Hingson ** 58:27
I really enjoyed it. We should do it some more and find some more things to talk about. How can people learn about your book, get your book? How can they reach out to you? You're you're still counseling and so on. Do you do a lot of it virtually?
 
</strong>Dr.Gary Lawrence ** 58:43
Yeah. Oh, yeah. So yeah, as a matter of fact, I just got my website set up about six months ago and just started doing podcast guesses. Matter of fact, you're my first podcast. So you're breaking me and Michael?
 
<strong>Michael Hingson ** 58:56
Well, and if if you need if you need a guest, I would love to explore it. And we should look at your website and make sure it's accessible. You know, maybe accessory can help you with that.
 
</strong>Dr.Gary Lawrence ** 59:06
Well, you know, I was on a sesame and I'm thinking about that. There's, there's so many things I want to talk to you about later. Give me some advice on Sure. Yeah. So anyway, your audience can get ahold him and they can visit my website. It's rejection <a href="http://junkies.com" rel="nofollow">junkies.com</a> rejection junkies plural. Yeah, J U N. K I E S rejection <a href="http://junkies.com" rel="nofollow">junkies.com</a>. And on the homepage, there is a quiz Are you rejection, Jackie, take the quiz. There's no cost. There's no catches. There was about oh, I was gonna say about 60 different examples of different types of rejection. But in my book, there's a chapter called it is rejection when there's over 250 examples of rejection and both covert and overt. But anyway, they can submit that and if they put their phone number in, I will get Give them a call. And we're having a free 15 minute conversation. Or if they would like to just send me an email, on the homepage in the upper right corner, there's a link that says contact us, they can just send me an email. And I'll get that message and I'll respond to them. And so that's how I'm starting out this journey. I don't have a Facebook group yet. I do have one already made up my mind is called rejection junkies unplugged. And it's going to be a private group. So I'm just learning the internet journey here.
 
<strong>Michael Hingson ** 1:00:35
And it's a it's a fun journey. You know, people make comments about the internet and technology and so on. Personally, I think the internet is a great treasure trove. Again, it's how we use it. But there are there are a lot of fun things on the internet. And yeah, there are challenges and social media can be misused, and oftentimes is, but the whole thing is a great adventure.
 
</strong>Dr.Gary Lawrence ** 1:00:56
Yeah, it really is. And I want all of our people who are listening to us to rest assured that any contact they make with me is 100%. Private, and confidential. And that's why I'm not eager to get on Facebook yet are Yeah, because I want my clients to feel confident that they are being protected in their communications with me.
 
<strong>Michael Hingson ** 1:01:20
Well, there you go. Well, I hope people will reach out again, the book is rejection junkie. And the website is rejection <a href="http://junkies.com" rel="nofollow">junkies.com</a>. And feel free to reach out to Gary, I love the insights. I love what you've had to say I think you've offered us a lot to give us good thought about becoming more unstoppable. And you've proven that you and Sylvia are one of these days, we'll get over to Phoenix and meet you.
 
</strong>Dr.Gary Lawrence ** 1:01:49
Well, you know, I would obviously, I told Sylvie, I want to meet this man and flesh. We would love to host you. We would love to take you and Karen out for a wonderful dinner at the Capital Grille. How's that sound? There you go. Yeah, Michael, thank you so much. And it's been a joy to get acquainted with you. Now I want to say this in front of the audience. You've already been a blessing to me. You have been an encouragement to me. I've been to your website, and have read some of the information. I watched a few videos on YouTube. And it's just an honor to call you my friend. Well,
 
<strong>Michael Hingson ** 1:02:27
thank you, and I appreciate that and I reciprocate. Okay. Well, thank you all for listening. I hope you've enjoyed this. This has been wonderful. And I hope you found it. Wonderful as well. If you'd like to reach out, I would love to hear from you and get your thoughts. Please email me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. And you can also go to our podcast page www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> m i c h a l h i n g s o n .com/podcast. Whether you do it there or wherever you're listening to this podcast, please give us a five star rating. We appreciate it very much. And Gary again. Thanks very much for being here.
 
</strong>Dr.Gary Lawrence ** 1:03:12
Thank you again, Michael. I appreciate it.
 
**Michael Hingson ** 1:03:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Unplugged Rejection Junky with Dr. Gary Lawrence</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4be3aeb8-5e1e-40d3-ba9b-83fbafffd552.mp3?source=rss&amp;ext=asset.mp3" length="39797856" type="audio/mpeg" />
<itunes:episode>55</itunes:episode>
</item>
<item><title>Episode 54 – Unstoppable Innovator with Shampa Bagchi</title>
<guid isPermaLink="false">https://pinecast.com/guid/f008ae61-1859-471e-a8bf-a637b9dc2b92</guid>
<pubDate>Fri, 02 Sep 2022 11:00:30 -0000</pubDate>

<itunes:duration>01:06:31</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/cde3f813-4789-48e3-8675-fc594101f92f/UM054-Shampa_Bagchi-coverart.jpg" />
<description><![CDATA[<p>Shampa Bagchi comes from a family of entrepreneurs who all value living life to the fullest as well as helping to improve our world. Shampa, born in India, moved to the United States after getting a Masters's degree in computers.
 
In the mid-1990s she saw a need to improve the way companies worked with customers and developed one of the first easy-to-use and inexpensive customer Resource management systems, CRM. Throughout her career, as she tells us in our episode, she has worked throughout her work life to improve processes and make products and systems to simplify systems.
 
Shampa’s stories are fascinating and insightful. I believe you will come away from this episode realizing more than ever that being unstoppable is really something that is available to all of us if we choose the path to drive ourselves just a bit harder to accomplish goals.
 
<strong>About the Guest:</strong></p>
<p>Shampa Bagchi is the Founder and CEO of ConvergeHub (<a href="http://www.convergehub.com" rel="nofollow">www.convergehub.com</a>), a Customer Lifecycle Management CRM software that powers business growth. Shampa specializes in taking ideas from concept to reality and is passionate about helping businesses grow by utilizing the power of technology to solve complex business challenges.
 
She also founded Corelynx (<a href="http://www.corelynx.com" rel="nofollow">www.corelynx.com</a>), a boutique software development and strategy agency providing innovative business solutions to growing organizations.
 
Shampa holds a Master’s degree in Computer Science and has been at the forefront of the technology revolution in Silicon Valley for more than two decades. She has worked with large enterprises such as Cisco Systems, Siemens, etc. as well as hundreds of small and medium businesses to build software products and applications that empower businesses and change lives.
 
Being a ‘woman in tech’ long before #womenintech became a movement, Shampa is passionate about technology education for women. She has founded Onward Academy (<a href="http://www.onwardacademy.in" rel="nofollow">www.onwardacademy.in</a>), a software training institute in India, with the goal to increase the participation of women in the tech industry.
 
Shampa writes a blog called ‘The Spark’ (<a href="http://www.thespark.work" rel="nofollow">www.thespark.work</a>) where she explores the intersection between business, technology, and people… and the power of little things to make a massive difference in any of these areas.
 
She also writes and posts videos on a regular basis on LinkedIn and can be followed on <a href="https://www.linkedin.com/in/shampabagchi/" rel="nofollow">https://www.linkedin.com/in/shampabagchi/</a>
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Yep, it is that time again. Welcome to unstoppable mindset. I am Michael Hingson, your host glad to be here. Hope you are happy to be here probably are because you're here, right. So wherever you are welcome. And we really appreciate you and hope that you enjoy the next hour. We have a fascinating guest. We're actually starting the recording of this podcast 10 minutes late because we've just been sitting here chatting Shampa Bagchi  is a woman very involved in tech, she has formed a company called convergehub. And she, and actually convergehub is a software. Well, not a software product specifically, but it is a customer resource management tool. And she'll tell us about that. So I don't want to mess up my description more than I have. But she's also formed a company called core links, which is a system by which she helps other customers write software and do things that they need to do to make their company work the way it should. And she has a great amount of experience in the world of computer science. She's been involved in Silicon Valley Tech for a while. She has a master's degree in computer science. We're jealous, and lots of other things. So Shampa   Welcome to unstoppable mindset after all of that. And
 
<strong>Shampa Bagchi ** 02:42
Michael, thank you. Thank you. I'm glad to be here. Thank you so much for inviting me.
 
</strong>Michael Hingson ** 02:46
And you notice that I didn't use queen to the world, which I said I could use. And
 
<strong>Shampa Bagchi ** 02:51
then thank you for that too.
 
</strong>Michael Hingson ** 02:53
You're safe? Well, I really am fascinated to learn. Let's start with more about you and what you did growing up and how you got to the point of being so interested in involved in tech.
 
<strong>Shampa Bagchi ** 03:04
Yeah, of course, I actually started software programming in college. And like, Well, initially, I always had an interest in science and my initial interest, I wanted to go into nuclear physics. So physics was my first love. And then. And then
 
</strong>Michael Hingson ** 03:27
my master's degree is in physics. Oh, wow.
 
<strong>Shampa Bagchi ** 03:30
So I have a bachelor's in physics. And then I went on to do a master's in computer science. So wonderful. Yeah, it's a really great subject. That's
 
</strong>Michael Hingson ** 03:40
fair. Yeah.
 
<strong>Shampa Bagchi ** 03:42
And but then in a while, I know when I just started taking some computer courses. And once I wrote my first software program, I was totally hooked. And the main reason I really liked it is because it gave me this ability to take a complex problem. And then kind of, you know, break it down into little bits, and then solve it and kind of put the solution back together again. So I really, really was interested in that. And then that was a time when computers as a career, it was just opening up, it was just beginning. And I wasn't thinking so much as career itself. But more in terms of it was really because in that time when you go into a career, most of the time, you could only influence a certain amount of people, right? Only the people around you. But what I realized is using computers, you could build a program with somebody sitting on the other corner of the world use to solve this problem, which you probably won't even think about. And just that idea of being able to touch people whom you don't even know you know, whom you haven't heard of. It was so fascinating to me that I had to get into that, and I had really to do it so so and even today, even though I don't write software code anymore, but just that idea of building software products, which people all over the world use to solve their problems, it's, it's really interesting to me, I feel like I'm touching their lives.
 
</strong>Michael Hingson ** 05:14
There you go, Well, what do you do specifically today,
 
<strong>Shampa Bagchi ** 05:19
but today, I'm the CEO of convergehub. So I check of all trades, really in the company. So I'm handling the product development. I do oversee that I do some marketing, and even the other financial stuff that I have to do on a daily basis. So
 
</strong>Michael Hingson ** 05:39
not boring stuff. Yeah,
 
<strong>Shampa Bagchi ** 05:41
exactly. My very necessity.
 
</strong>Michael Hingson ** 05:44
Yes, yeah. It is part of what has to be done. And at least you Well, I don't know whether you have the patience or not. But you certainly seem to be able to, to put up with it all. Not always. But I tried, Does, does your coding experience help you in doing all the other things that that you have to do in the company? Or maybe a better question would be how does that past experience help you?
 
<strong>Shampa Bagchi ** 06:14
That's actually very interesting. Now that I think about it, it really does. Because when you are coding, you are taught to kind of look at a problem, I kind of step away from it, and just look at it as a problem and then start breaking it down or tinkering with it, you know that as a challenge itself, you cannot solve the whole thing. But when you break it down, and we address it one by one, you are able to solve it and you without really getting too involved with with taking a step back. So if you take that approach to any other work that you have to do any other experience or challenge that you're going through, I think that really helps you solve it in a better way.
 
</strong>Michael Hingson ** 06:58
Yeah, that's that's kind of what I was thinking that you would say I remember when I was in undergraduate physics, and of course it it then followed on but an undergraduate physics, oftentimes, professors would say, pay attention to the details. It's all about the details. It isn't just the math, for example, it's the units. And if the units don't work out, right, then you probably are doing something wrong. So you really need to look at the details. And I've always felt that that background in physics, even though I am not doing anything specifically in physics, the background has helped a great deal for me in everything that I do, because I've learned to pay attention to a lot of the details and appreciate the value in doing that.
 
<strong>Shampa Bagchi ** 07:47
Absolutely, absolutely. I think that's what it is. And I had, I had read somewhere that no education is what survives after what you learned has been forgotten. So I guess that what it is it kind of builds into you and then you know, you keep using it and other experiences in your life.
 
</strong>Michael Hingson ** 08:05
Yeah, I've talked to a number of people on this podcast who say, the reoccurring theme is you should never stop learning.
 
<strong>Shampa Bagchi ** 08:14
Absolutely. I totally agree. But yeah, it's
 
</strong>Michael Hingson ** 08:17
kind of one of those things that that one needs to do. Well, you went off and where do you get your Masters from? By the way?
 
<strong>Shampa Bagchi ** 08:24
Well, I did my masters from India. Okay. Yeah. And
 
</strong>Michael Hingson ** 08:28
then you then you came over here at some point. And, and you you started working now, did you code when you first came over? How did what brought you over here?
 
<strong>Shampa Bagchi ** 08:39
Yeah. So in India, after I did my masters, I started working in a company and that company was then I know, deploying some, you know, software programmers here. So I came as a part of that. And I literally landed in us with what, less than $150 or so. And a job of course, and went from there. So I know after I worked. Initially, I started working with a large enterprises like Cisco Systems, pyramid technologies, which was a part of Siemens. And yes, I was doing programming in Cisco Systems, I was part of the sales, the customer facing side of the software, really, you know, the sales, customer service. And in those days, there was no such thing as customer relationship management software, it didn't even exist. So what we were doing is we were taking Oracle Applications, the ERP package, and we were customizing it to build those pieces in and Cisco eventually, you know, it came it became the first company who did the online ordering the entire online ordering, where an order from a customer would go in and to be fulfilled without the touch of human hands. So and this was Very, very early days, and I was really fortunate to be a part of that big hole team.
 
</strong>Michael Hingson ** 10:05
What kind of what timeframe was that?
 
<strong>Shampa Bagchi ** 10:07
So this was kind of mid to late 90s, actually 9099 kind of timeframe. Yeah. So and then after that, I started working on a few startups, but then always wanted to open my own company. So that's when I launched core links. And well as part of callings, what we do is we build custom software. We are a software strategy firm. So we provide like a fractional CTO services, strategy services, software development for both products as well as software applications. So and we did that, and even while we were doing that kind of note, notice that a lot of the requests that we were getting for building the software center around the same thing about New Customer Relationship Management, how do I handle my customers war? How do I support my customers? How do I do lead management? So we were building constantly, we were building software for that for all our clients, and it began to occur to me, you know, I started digging in and found out that really, you know, there was no product in the market which suffice that need for customers, there were really two types of customer relationship products in the market at that time. One was really huge, big blood scale software, you need a PhD to implement that. And other than that, there was these no small little contact management systems really no dumbed down products, which really didn't suffice the need of, you know, small and medium businesses, because they had their complex processes, but at the same time, they can spend that kind of money, you know, to, to implement such a large scale software. So that's why we decided to build convergehub, which would service these kinds of customers. And yeah, so we started building convergehub, and which is right now, complete customer lifecycle management system, it serve right from the beginning of the customer journey, till the end is supported within convergehub.
 
</strong>Michael Hingson ** 12:18
So is it is a web based system then? Or?
 
<strong>Shampa Bagchi ** 12:21
Yes, it is. SAS product software as a service product? And yes, it's completely online.
 
</strong>Michael Hingson ** 12:28
Cool. How does it? Well, so now we have other things like Salesforce and so on, how does it compare with those kinds of products? Which of course didn't exist back in the early days?
 
<strong>Shampa Bagchi ** 12:40
Yes, no, when I was working in those, Cisco and those other large enterprises, Salesforce didn't exist. By the time I had to know founded convergehub, Salesforce did start up. But Salesforce was in that category of large scale software, which needs a lot of effort to implement, which small businesses didn't necessarily have. So yeah, so convergehub is kind of isn't the same space does similar things, but in a much more simpler way. So that you can get that you are able to, you know, establish you are able to serve your complex business processes, but you really didn't have to put in so much effort to implement them. The implementation is much simpler.
 
</strong>Michael Hingson ** 13:26
I remember when selling tape backup products for quantum Corporation and others before it, and so on, working with Wall Street, of course, they used both Oracle and Sybase and Sybase was very unformatted fields and so on. But those firms essentially created their own software within those database structures, to do the same kind of work in terms of managing customers, managing orders, managing all of the things related to that. And the Securities Exchange Commission required it of course of Wall Street, because they needed you to have a way where you track all your orders, which Wall Street firms would want to do anyway. And then to keep them for seven years off site. So we provided the tape backup products, and they would work with products like Elgato and other kinds of tools that would communicate between their systems and the backup products that we provided. So a lot of moving parts.
 
<strong>Shampa Bagchi ** 14:26
Yeah, yeah, absolutely. And, yeah, it's come a long way since then, but it's always fun to think back to how quickly we've changed how much
 
</strong>Michael Hingson ** 14:37
yeah, as I was saying to somebody not too long ago, I remember when a disk crash was a real disk crash. Yes. Where you had a 16 inch platter and they had was micro centimeters above it, and if it fell, it was a very noisy situation and all your data was lost. was pretty amazing. We've come a long way. And we'll continue to that's what kind of makes this technology era fun. On the other hand, even with you starting in India, and so on, tell me a little bit about how women were viewed in tech. And I would think that you were kind of a breakthrough person to deal with some of that.
 
<strong>Shampa Bagchi ** 15:19
Yeah, actually, when I started, in college, when I went into software, we didn't have that many, you know, women in technology at that time, but it's not like I faced a lot of resistance to it. But there just weren't that many software, it was a very new subject at the time. And, but then I was so fascinated with it, I wasn't really looking at the gender, I just wanted to build software. So I wasn't really looking at, you know, how many you know how easy or hard it would be for me to get in? But yeah, since then, even after coming, you'd be surprised, or even after coming into Silicon Valley, I did face some challenges. There. It's not so much as I don't think people really resist you, because you're a woman. It's not that people say that, okay, you know, she's a woman, I'm not going to listen to what it what she does, I'm not going to give credit or and I'm going to cause resistance, not really, but it's more sort of a mindset, you, there's this assumption kind of a thing, and that you probably aren't as good, you know, you probably won't be able to do it. And then you know, you have to keep proving yourself all the time. So and then, you know, it's when you prove yourself, it's not that people won't accept it, you know, people do. So I would think it's more a matter of just education and getting used to it, rather than you're actively making sure. Women don't get the chance.
 
</strong>Michael Hingson ** 16:47
But I think that's true of people who are, are different than what is viewed as the norm in general. I mean, in terms of blindness, for example. There's, there's resistance. And the general assumption is that if you're blind, you can't succeed nearly as well as sighted people can. And that that view has been around for a while, it does take a lot of educating. And you do have to continuously prove yourself to be able to accomplish tasks and and grow in the industry. It isn't that you can't, but it certainly tends to be harder, because, as you said, it's the mindset of what people believe you can and can't do. And unfortunately, in the case of well, and in some ways with women, too. But in the case of blind people, for example, the unemployment rate among employable blind people is still in the area around 70%. And it's not because people who are blind, who happen to be blind can't work. It said, others think they can't work in that prejudice still exists.
 
<strong>Shampa Bagchi ** 17:58
Oh, I totally don't get that. And, you know, interestingly, I had had an encounter, which this was, this was a while ago, I was in college at the time, and I was kind of, you know, I think I had gone down for some internship returning home, got down from the bus. And there was this blind person who had traveled with us who also kind of got on from the past, and there was this road to cross. And He was looking around and he asked for help. He said, Can somebody please help me cross the road? And the house was full of people. So so many people had not on boarded the bus, but it was kind of really strange that although he was asking, and he was asking confidently, but nobody, it's people were hearing it, obviously, they were hearing it, they were sort of pretending not to hear it and going their own way. And it took me by surprise, not just the people's reaction, but even that person's reaction because he was very confident he was not he, there was no kind of he was not submissive. He was not even if although he was asking for help. He was doing it so confidently. I thought it was the other side. The people who should have been more confident probably weren't not confident. They didn't even have the confidence to step forward and just helping him cross the road. So I watched that for a little while. And then I decided to step up. So I went to him. I said, Okay, come on. I took his hand, and I just had to cross the road I want I asked if he wanted help just getting home. And he said, Oh no, I live close by I can manage from here. I just needed help crossing the road and he just went about his way confidently. You couldn't even tell that he was blind unless you actually looked at his stake. So that experience really stayed with me that really, you know, this person was so confident why he was all he needed was a little bit of help, you know, why wouldn't I know anybody do that?
 
</strong>Michael Hingson ** 19:56
Chris, the other thing that would be helpful is he could You're out how to cross the road. I mean, I used to live in Winthrop, Massachusetts, and every day, both going to the bus and getting off the bus coming home. We had a bus stop that was across the road from the entrance to my apartment complex. And it was just in the middle of the road, right. So there wasn't like a major street that the bus stopped at, there was a bus stop, and it was right in the middle of the street. And there are tools to use it, it was a little bit daunting until I figured out that, hey, one thing I can do to cross the road is to follow other people and listen to them as they are crossing. And the other is to wait until the bus leaves so it's quieter, and then listen to traffic. And when I don't hear traffic coming across in front of me for at least a little bit a period of time, and I don't hear anything that sounds like it's close then to go across the road. But it it is a it is a process. And it can be it can. It can be scary. But it can be daunting if you really don't learn to you know, to do that. So I'm I'm a little bit curious why he had some issues with being able to cross the road. And perhaps he didn't have enough hearing to be able to do that. Who knows?
 
<strong>Shampa Bagchi ** 21:26
Oh, actually, I think I know, it's probably because of this. Was it India? Yeah, it's so loud and so noisy and so much traffic.
 
</strong>Michael Hingson ** 21:35
And there was no, no low in the noise.
 
<strong>Shampa Bagchi ** 21:39
Yes, exactly. Yeah. So that was very, very chaotic and very, very noisy the entire time. So he couldn't use noise as a as a market news
 
</strong>Michael Hingson ** 21:46
noises. Yeah. So the only thing he could possibly do if he could hear it is to just listen to other people. And as they're going across, stay right behind them. But still it's an issue. Did he use a cane or anything like that? Yeah, he
 
<strong>Shampa Bagchi ** 21:58
used a cane.
 
</strong>Michael Hingson ** 22:00
Good that because that would would certainly help. But you know, everyone is different. And certainly the noise factor is a big issue. I've been in New York, on street corners where there are well defined crosswalks and well defined ways to go. But it's so noisy, that it's even here hard to hear the traffic going the way I want to go. And you know, what we do is we listen, and when the traffic is going the way we want to go, then we cross. But sometimes the noise can be so loud around us. And even that's hard to hear. So there are always challenges. But it doesn't mean that we can and that's part of the problem is that sometimes people would go well, you just could never do that. Because you're lying. Well, I can but let's let's talk about the sun being in your eyes, and how well you're able to see when the sun's coming right at you. You know, we all have challenges, of course. So good for you for helping. Thank you. But it is an issue and it is a challenge that we have. Well, so you went off and you got your your master's degree in computer science and you came over to the US. That must have been maybe the the way I would put it is quite an adventure. Just getting here at all. Oh, yes. It was totally new for you.
 
<strong>Shampa Bagchi ** 23:20
Yes, it was absolutely new for me. And then yeah, getting into tech industry and immigrant brown woman starting to work in the tech industry. It wasn't easy. But then you learn as you go, it was you know, there are challenges, you know, you start looking at? Yeah, and then there are there are challenges. And then there are solutions. And it's, you know, people to help out. And it's just, I think a lot of it is also about how much you like the subject and how hard you're willing to work. And if you have that, I think all other challenges, you know, you're you're proud to be able to work out.
 
</strong>Michael Hingson ** 23:58
But you had a mindset that you were going to work it out you were going to try to do that as opposed to letting it all overwhelm you.
 
<strong>Shampa Bagchi ** 24:06
Oh, yeah, absolutely. That's, I think it's also a little bit about being able to know that yes, you will be able to do it. And ultimately, it's going to work out it maybe you can just try to look a little bit into the future and say, you know, here I am going to do it. This is just a process, you know, just a few challenges, which I will have to go through. Everybody has their own challenges. These are mine.
 
</strong>Michael Hingson ** 24:30
Yeah. And that's the real point, isn't it? Everyone has their own challenges and, and challenges aren't the same for everyone.
 
<strong>Shampa Bagchi ** 24:40
Absolutely. Yeah. Totally agree.
 
</strong>Michael Hingson ** 24:42
So you, you made it over you started and you started doing doing technology stuff and, and all that. So how how long was it before you started working essentially for yourself?
 
<strong>Shampa Bagchi ** 24:56
Oh, I started working for myself or Round, let's say 2000 to 2003, I think timeframe. So that's when I started kind of consulting, no going solo started working on smaller size project and a year or so after that I launched callings. So that's when, yeah, so slowly that grew. And we started getting more projects. And then I started having a team. We formed a team in India too. So, and I started off loading some of my work to them. And slowly the team grew. And yeah, so that's how things took off.
 
</strong>Michael Hingson ** 25:39
What were some of the early projects like that you started? And that you use core links to develop?
 
<strong>Shampa Bagchi ** 25:46
Well, we were always working in the beginning, we were mostly working on software applications or so yeah, one of the interesting one was in the insurance industry, I remember this was this was way back. But in a we were kind of, you know, comparing different insurance products. And this was for car insurance, if I remember correctly. And and it was really advanced for its time, too. And we were kind of, you know, giving there was some hundreds of points on which, you know, you could compare insurances. So usually, when you're reading an insurance, you don't even know you don't even look at the fine print. And this was kind of a technology where, which would help you compare insurance without really having to look at the fine print. So. So there's that that was one, there was another one for the FinTech industry that we were building the entire end to end process for fintech. So yeah, some for some very interesting projects. But in the beginning,
 
</strong>Michael Hingson ** 26:41
what kind of language or coding did you use to develop those?
 
<strong>Shampa Bagchi ** 26:45
At that time? We were using PHP, and we use MySQL, as a database,
 
</strong>Michael Hingson ** 26:52
SQL servers and all that. Yeah. What do you use now? How's it evolved over the years?
 
<strong>Shampa Bagchi ** 26:59
Yeah, now, I'm not coding anymore. But my team user uses Node we use young Angular. So yeah, there's MongoDB, we use. So a lot, it's changed significantly, even the way you code has significantly changed significantly, it's a lot more modular. And at that time used to write 1000s of line, of course, a lot of very, very monolithic kind of code. Now, it's so much more modular, it's a distributed, so things have changed completely. But it's kind of fun to watch my team, although, you know, I don't get fat involved into the day to day process anymore.
 
</strong>Michael Hingson ** 27:39
You do you have enough and you keep up with it. So you could if you needed to be involved in the process, I would assume?
 
<strong>Shampa Bagchi ** 27:45
Yeah, absolutely. Absolutely. And, you know, I still have my, you know, kind of, you know, and in there, I'm have daily meetings with the team. But right now, my perspective is more from that of a user from that offer no customer how the customer experience, what will an user go through. So that's my perspective, rather than Wow, this is cool. You know, this is nice bit of technology, let's use it. I don't think of thinking of it like that anymore.
 
</strong>Michael Hingson ** 28:10
But it's good to be able to take the user perspective, and it's good to have that in a company, because then you, you really get to understand it from the standpoint of those who are going to be directly involved with an encounter of your products, as opposed to just creating them and pushing them out the door without having that understanding, I would think, Oh, yeah,
 
<strong>Shampa Bagchi ** 28:29
absolutely. And that's somehow you mature, because, in the beginning, that's how you kind of know, especially from from a tech background, you can do you not think, no, take a school, and, yeah, so just try to use anything, and I see my team, still trying to do that I have to push back on it, just because it's the user who is the most important person here, and you know, whatever that takes, technology is good, as long as it's serving the customer. And really, I would say, you know, we are we are coming up with a new release of convergehub. And what we are trying to do here, you know, I'm really trying to put in the human perspective into it more than anything else, because from my experience in the software industry from a very long time, what I'm seeing is there is really no b2b or b2c, or you know, anything like that anymore. It's really a matter of a human being using a product, it's a person using a product, you know, whatever else, you know, from whomever, to whomever, it's still ultimately your person using it. So that kind of knowledge really comes with experience. And that's what how we are building convergehub. So our idea is that using convergehub, you know, sales and marketing and customer service, all that is wonderful. And our users will be doing all of that the features are there, but more so what we would like our user to do is to be able to use the product to make a difference. So he is able to make a difference right Ah, where he is at, you know, whatever he or she is doing, he should be able to do it better do it in such a way that no maybe do it quicker and do it to build better businesses and I hope, better communities, ultimately,
 
</strong>Michael Hingson ** 30:13
one would hope. Yes. So when did you if you will graduate from quarter links, and so on to convergehub, although you do both, but when did when did converge on first come into existence?
 
<strong>Shampa Bagchi ** 30:29
converge jobs release was the first release was somewhere around I think we started getting customers around 2017 or so although it was released a little bit earlier in the market around 2015 2016. But that's when we were it was the very first release, we started ironing out all the bugs, I'm a bit of a perfectionist, so I didn't really wanted to push and sell the product until the bugs burning out the or the features were built in. So then we started getting customers in the 2016 2017 timeframe, and it went from there. And now we are getting into the next release the next version of convergehub.
 
</strong>Michael Hingson ** 31:06
I will bet however, that no matter how much you did to perfect it, and ironed out all the bugs, that once you actually released it, your users started finding things that you guys didn't discover.
 
<strong>Shampa Bagchi ** 31:20
Oh, yeah. You would have been that better. So yes, there was our software is basically a work in progress. You know, you can never have 100% Perfect software by the time you have the bugs and there are more features, you're building it and those new features will have some bugs. It's always work in progress. No, no company, no software ever built as an IT person. Everything all bugs ironed out. But you try. And what you really do really hope is that the bugs that you do still have aren't hampering the main activities of your users. So if it's, you know, really hampering their productivity with not letting them do what they would like to do in the software, that's that's when it takes priority. And that's how we prioritize bugs to know which ones to fix versus which ones to kind of put on the backburner.
 
</strong>Michael Hingson ** 32:14
You're now you're in California, right? You're in the Silicon Valley? Yes. So you watch some of the same TV commercials that I do if you watch TV at all. And actually, I saw it again this morning. There is someone who has been putting out some commercials that are just slamming Tesla, because they say that the autonomous vehicle software in Tesla is dangerous, and Congress should stop it and so on. And he's made that his primary focus in his Senate campaign. It's It's fascinating, not withstanding the fact that Tesla hasn't, as I understand it, at least the last time I checked, released a totally autonomous vehicle version of the software. But the reality is, it's always going to be a work in progress to do what Tesla has already done so much of to make their vehicle work in, in a way to greatly assist drivers. And it's just fascinating to see that kind of a mindset that just wants to put a stop to all of that kind of stuff, when that makes no sense at all.
 
<strong>Shampa Bagchi ** 33:20
Oh, yeah, absolutely. I totally agree with you there. Because if it's a software, there's always going to be bugs. So that's for sure. But it is true that in certain industries, those bugs have a bigger impact. Because if you are not careful, you know, when you're driving a car about code, you know, injure somebody, or worse. But at the same time, not similar to that is medical profession. And so anything, any software in the medical profession, you have to test very, very thoroughly because there are human lives involved. But at the same time, you at some point, you have to do your best, and you have to completely test thoroughly. And I think incrementally you do have to release the software, otherwise, it just doesn't happen. Right. So and knowing that it is software and there will be bugs, and we just do our level best to make sure that that bug doesn't have the worst kind of impact.
 
</strong>Michael Hingson ** 34:17
While being an equal opportunity abuser. Of course, my immediate reaction is if we're going to talk about what goes on with Tesla, let's talk about people driving in general, and there's some value in replacing them. Exactly. You know, the I don't know, my I'm amazed at my wife. Now my wife uses a wheelchair. She uses hand controls and she drives really well. We have had one accident in the almost 40 years that well. We've had a couple but there was one accident that we were probably more responsible for than anything else. We had one where we were actually going to anniversary dinner, and we came over a hill and there was a place where a car should not have been stopped on the road and there was no way to see it ahead of time. But this young lady who was a teenage driver had just stopped in the middle of the road. And we we bumped her before we could stop. So it was a brand new car and a dent in the car. But we had a time where we were driving, and actually, we, a gust of wind kind of blew us over. And we brushed against a piece of heavy equipment and then went back across the road. But partly she was also trying to avoid a trailer that had come up on us. We had we had, she saw the truck that was pulling the trailer but didn't see the trailer was in her blind spot. Well, anyway, but she but she dealt with it. But there are so many people on the road that are so impatient drive so aggressively. And I don't know how they survived because they they don't do anything to recognize the courtesy and that what we used to call in the world defensive driving, you know, we don't do that anymore. No. Yeah, yeah. So I'm all for taking the driving away from drivers. And in as soon as we can, putting it into a much more autonomous vehicle kind of environment, because too many crazy people are out there driving on the road.
 
<strong>Shampa Bagchi ** 36:14
Yeah. And I think you're absolutely right. So when once you know we get into that autonomous driving becomes the main thing. You know, what, what I see here, what kind of the research says that they are way safer than just these crazy people or drunk people is not driving a car, at least the machine want to drive drunk driving? You know,
 
</strong>Michael Hingson ** 36:35
we are kind of in the forefront of it. And we're new into it. But it's going to happen. It has to absolutely it has to happen. So in so there's a lot of artificial intelligence and machine learning that goes into all that. And speaking of that, how does that play into both you and convergehub, and quarter lengths and so on? Do you use much artificial intelligence to help in the development or testing of your software and so on?
 
<strong>Shampa Bagchi ** 37:03
Yes, it's not so much in the development itself. But we are planning the new version of convergehub, we are planning to put artificial intelligence in there and have this AI to do a lot of automated stuff, which initially would have to be manual. And then of course, now there is so much data, data analytics, and all of that is going to be built into the new version of convergehub. So all the definite features are not ironed out yet. And what we are going to give, but there is no one thing for sure is that we are going to have a completely channel, less conversations. So regardless of you know, like like today's users, they could be using one channel at one point of times, and you know, completely switch channels, the other point of time. So you know, from email, to phone, to Twitter, to, you know, to texting. So all of these channels should appear as if it's still a conversation as if it's a one conversation thread the whole time. So that's and there is so much insights that you can figure out from those conversations, and you know, many other companies have started working in it on it. It's not perfect, nobody has perfected it. But you know, we are definitely not going to work on that and see, you know, where that leads us. So, for me as a tech person, it's like both ways. And one is, of course, no, this is the latest technology, this is where we are going to be we have to be there. But that ain't the model remain the same, you know. So it's ultimately it's about how the technology will help you do a better job at whatever it is that you're doing. So as long as we can do that, we balance that, you know that that's the ideal way to go. I would say,
 
</strong>Michael Hingson ** 38:48
again, we're in a bleeding age environment, where so many of these things are new, and we're just learning about the minute you're in 100 years, it's gonna be a totally different world. And then we'll have other things that are new, but But what we're talking about today, as kind of in the formative era will all change. Yeah, yeah.
 
<strong>Shampa Bagchi ** 39:09
And it's, and the change is coming faster and faster. You know, it's exciting to see a little bit scary, too. But as time goes by, it's just it's the pace is accelerating. You know, you don't even know I mean, why 100 years, we don't really even know what's coming up in the next five or 10 years from now. So that's exciting and scary at the same time.
 
</strong>Michael Hingson ** 39:30
Sometime in the next 100 years. Somebody's going to probably develop antigravity and maybe we'll even get Star Trek transporters.
 
<strong>Shampa Bagchi ** 39:38
You know, I'm just waiting for that, you know, beat me up, Scotty.
 
</strong>Michael Hingson ** 39:42
Yeah, I'm waiting for that. That would certainly take care of a lot of the driving issues.
 
<strong>Shampa Bagchi ** 39:48
That's it. That's it. No more driving. I'd love that.
 
</strong>Michael Hingson ** 39:53
Oh, yeah. Well, we could use the roads for other things. Robert Heinlein wrote, a short story called The roads must roll back In the early 1950s, and instead of driving, roads all moved, and were long, almost like conveyor belts and even going from one end of California to the other. It was a it was a fascinating story. It's a it's a really interesting story to read, because everyone used rolling roads to go anywhere and off of the main roads. There were other roles that took you roads that road that took you where you needed to go. It's a fascinating story.
 
<strong>Shampa Bagchi ** 40:25
Yeah. Wow. That's an interesting concept. So cars don't need to drive. It's the roads that are doing the driving for you.
 
</strong>Michael Hingson ** 40:32
Right. Yeah. To go hunting. It's called the roads must roll by Robert Heinlein
 
<strong>Shampa Bagchi ** 40:37
definitely look at it. Yes.
 
</strong>Michael Hingson ** 40:39
It's a short story. You can read it in 15 minutes.
 
<strong>Shampa Bagchi ** 40:41
Oh, look it up. Yeah. I was reading about another fascinating concept to somewhere is that you know, a car start charging themselves as they drive. So you know, you have some sort of, you know, I don't even know if that's the real roads are going to be built such that in the cars while they're driving, they get charged. So you really don't need to charge the cars anymore.
 
</strong>Michael Hingson ** 41:02
I think? Well, I know, somewhere in this area around San Diego, I think it is there was a road that had some sort of cable going through it that helped provide guidance for the car. But I don't remember whether it charged or not. I think it was pre a lot of the electric vehicles. But I wouldn't be surprised if there wouldn't be a way coming along that charge cars could charge themselves. Of course, there's always solar, but you probably need more than what we can do with solar today on a small car.
 
<strong>Shampa Bagchi ** 41:34
Right, exactly. So yeah, I would say the technology problem getting it out into the world in a more cost effective way building the infrastructure, that would be the challenging part.
 
</strong>Michael Hingson ** 41:44
That's going to be a lot of what happens with software is it's all about making it more efficient, making a cost efficient and getting things out in an efficient way, isn't it?
 
<strong>Shampa Bagchi ** 41:53
Yes, yes. That's a hands on. Yeah, how how cost effective we can make it and in callings when our clients come in, that's what we tell them to, you know, we can do it very fast. We can you can build a huge, I don't know, aeroplane for you. But do you really need that? And how much budget do you have? So we have to build according to your needs and your budget, we do our best work, you know, otherwise, everything is possible.
 
</strong>Michael Hingson ** 42:17
You talk a lot both about convergehub and quarterlies. about efficiency, and the importance of that and what you do and what you're bringing to your customers.
 
<strong>Shampa Bagchi ** 42:29
Yeah, yeah, absolutely. I think efficiency is, especially you know, both in converge I've been calling so although you know, in different ways. But for convergehub, it's a matter of, I would say productivity. So it's it's how it's not just about what you can do, it's, I would say it's a matter of how well you can do it, how quickly you can do it, and what results you can get doing it. You know, that's what I would say no makes the software special. Otherwise, it's not about building a lot of features, a lot of new wonderful tools that nobody uses.
 
</strong>Michael Hingson ** 43:08
Where do you see, we talked about artificial intelligence? But where do you see that? And what other kinds of things do you see coming along in the next five or 10 years that you can look at and talk about in terms of how some of the ways we think of software, and some of the ways software will interact with our lives are going?
 
<strong>Shampa Bagchi ** 43:30
Yeah, that's that's an interesting question. I would say, software slowly will stop becoming something that you're kind of, you know, sitting at your desk or even you know, looking at it on the mobile phone, it's going to become everywhere, it's everything is going to be software. So your your and right now we do have that you know, your your TV has software, your Frasier software, but it's just going to become such that, and especially not you are going to be able to like not talk to it and redo it again, it's all there right now. But it's going to become ubiquitous, it's going to be you know, your car, your home, your, your washing machine, and every single thing that you do is going to become software, it's you, we won't call it software anymore, I think you'll just call it Life. So it's just there. And so, in terms of technology, if you will, I think voice as a technology, voice activation talking to your machines, you know, that's going to become you know, more and more important, the insights that it gives you in terms of, you know, sales software, or no customer software that we're looking at, even now, next conversion, that's our aim to, you know, bring about is that looking at your past data or whatever work that you're doing, it's telling you a future direction, and again, that is that efficiency that you talk about the productivity you talk about so there are this hunt 100 200 things that you could do today, but which 10 that you do will bring an impact which 10 of those should you focus on to get the maximum impact the maximum out of your day, so that those kinds of insights are going to become important and are right now, again, you know, everybody's trying to do it. I wouldn't say, you know, we are where we, you know, at where we should be. But we're getting there. And those are the kinds of things that I foresee, you know, happening other than the fact that, you know, we are going to probably have humanoid kind of, you know, robots and we are going to interact with then. Yeah, who knows? So those are on the rise and coming up soon.
 
</strong>Michael Hingson ** 45:40
We should have Ray Kurzweil who talks about the singularity, the time when computers, if you will, and humans merge, and we through our brains can access all of it directly. Yes.
 
<strong>Shampa Bagchi ** 45:56
The thought interface that sometimes we don't talk about, and yet those are, I don't know, it's exciting and scary at the same time, right? Just something we can't even think about. But it's slowly creeping upon us. It's happening so slowly, probably, that we are not even noticing. But we are getting there. And we just have to figure out ways and probably even laws to deal with it.
 
</strong>Michael Hingson ** 46:20
Well, and that's going to be part of it is, is the laws and trying to definitely put a standard to it, do you. But I but it seems to me and I mentioned the senator campaign, and so on, it strikes me that those kinds of, of commercials, and that kind of discussion really represents a fear of change and a fear of what these products are really bringing to us, which shouldn't be there, but it still is.
 
<strong>Shampa Bagchi ** 46:49
Yeah, absolutely. I would totally agree on that. I think it's more about the fear of the unknown in another form. So you don't really know where this is going, which is true. I mean, it's scary. But at the same time, you cannot ignore the enormous amount of value that is adding to our lives. So I would say that the way to get through this is to you know, not really ignore it, and not to shy away from it and say, hey, you know, Tesla software is buggy, so we never go autonomous, driving way. But to kind of look at it right now and say, what standards should we set to what law should we set? What is it that we need to do to make sure all of this works out? Well, for us, it doesn't end in disaster, it works out such that, you know, rather than, you know, being seen as a flaw it it's seen as something that saves lives? Because autonomous driving ultimately will save lives? If done, right.
 
</strong>Michael Hingson ** 47:48
How do we get people to go from where they are to recognizing what you just said, which is the value of a lot of these kinds of improvements? It seems like it's an ongoing battle, but how do we get people to move past? No to? Yes, if you will? Yeah, that's
 
<strong>Shampa Bagchi ** 48:06
an interesting question. I would say the only way to do it is with education, right? So it's always the fear of unknown and education is what's going to make that unknown unknown to you. So the more we can educate people, the more we kind of bring it a little more to the masses. And say that, you know, you bring it such that we can, you know, touch and feel it and see, there's really nothing to be afraid of. I think the more it works, I remember when I was in Cisco, I had, they had this big lab where they were testing out all these different things. And this was very, very initial days of, but I remember they were testing out things like technology, like you could order milk, you could ask your refrigerator to order milk for you. You know, you could turn on the oven while you're driving home, in your car, you could switch on your oven. At that time, that seems like Oh, my goodness, you know, what if my house burns down? Now, it doesn't seem so absurd anymore. So it's just a matter of education, how much we have accepted it. And it's a matter of time and education. I think it's a factor of both of them.
 
</strong>Michael Hingson ** 49:17
Yeah, and how we can get people educated more quickly, to be more adventurous. And that's what it really is, right? You You came over from India, into a pretty unknown situation. And I've experienced some of those things in my life, going from one side of the country to the other with no family and no support system and developing a whole new thing. But life is an adventure. And all too often we don't we don't think about the fact that it's an adventure and a great learning experience. And if we could get more people to view it that way, we probably would also have a lot less fear. Or at least we would be open to exploring new things even though the fear might be there. You know, again, it would be something that we can start to work to control.
 
<strong>Shampa Bagchi ** 50:03
Yeah, I would, I would totally agree with that. Because there is always risk. I mean, even in life, I mean, you don't know, you go out of the home, there is stress, you know, there's always a risk of facing. But how do you, it's just that somehow, you know, people think there is more risk in the unknown. But you know, maybe the rewards are greater in the unknown to, you just don't know that you just have to take that risk to find out what it is all about. And, to me, again, I think that's a lot about I call that the entrepreneurial mindset. And I've recently started talking about this too, because I think the entrepreneur mindset has that that thing to, you know, that spark where you can step up, you can take a little bit of risk, you can look at any challenges and say that, I'm going to solve this. It's not just about entrepreneurs, it's not that it's just in entrepreneurs, I think it's in it, regardless of what life situation isn't, whether you're in a business or whether you have are going solo or not, you know, whatever it is that you are doing right now you can bring that mindset into it. And, you know, experiment a little bit, you know, step up into it, take a little bit of risk and learn a little bit more. And that would, I think, would help, like, become a lot more interesting.
 
</strong>Michael Hingson ** 51:21
Well, tell me more about that you you are an entrepreneur, obviously by kind of any standard. But tell me more about your your thoughts about being an entrepreneur? How do we get more people to do that? How do we get more people to accept that they can possibly do the same sort of thing?
 
<strong>Shampa Bagchi ** 51:37
Yes, sure, yes, I have always been an entrepreneur, I think because I come from a family of entrepreneurs. And I always wanted to have my own company. And so it's, to me, it's more so because I love to build things, you know, whether it's a product, whether it's a company, I like to kind of you know, see the little bits coming together to form a hole, and then impacting, getting bigger than yourself. It becomes you know, initially when you're looking at it, you know, it's a vision, it's completely within you, and nobody else can see it. But slowly, when it comes out into the world, and then goes out into the world, it becomes so much so many other people get involved in this, start sharing your vision, and it becomes so much bigger than yourself. So I think it's just a matter of if somebody would like to become entrepreneur, and I think they're everyday entrepreneurs who don't necessarily have to, or have a company, they don't necessarily have to have, you know, go solo, or have their own startups raise venture capital, I think entrepreneurs are whoever are willing to step up. I think in there's this book, called I think, if I'm not mistaken, the name is daring, greatly by brainy Brown. And she said, she does really well, where you are kind of into the arena where you're willing to go into the arena, and, you know, face off your challenges. So that thought process I would think is more about becoming an entrepreneur than anything else. So if I think you are ready to take on responsibility, take ready to learn new things. That mindset is what we know people need to bring in
 
</strong>Michael Hingson ** 53:22
what excites you about going to work every day?
 
<strong>Shampa Bagchi ** 53:26
That's that's a really nice question. I think, I think what really excites me is that I have the tools to make a difference, that I can structure my day in such a way and build things that someday will probably, you know, touch somebody's life, with an especially probably will touch with somebody's life, even when I don't know about it. So that's why I often love hearing about, you know, convergehub from users, when users reach out to me saying, yeah, how do I solve this problem? Or, Hey, I used it, you know, in this particular case, and it worked for even saying that, you know, if you just improve this thing a little bit, it will help do this. So it's just kind of know people have taken something that we envision visualized, which was this small and they're using it in their own doing their own thing, which is completely different from what we visualized, and it still works. So that's really exciting. You know, how I'm able to touch people's life and improve their livelihood in whatever little bit
 
</strong>Michael Hingson ** 54:30
you know, a lot of people say, well, it's all about making money, we got to be more very successful because we make more money, but I'm not hearing you say that's the biggest priority. It's really
 
<strong>Shampa Bagchi ** 54:40
never been that really it's never been that because if so I would probably go out I'm here in the Silicon Valley. We started our company pretty early in the day would have gone out raised a lot of capital, you know, gone IDI pure road and not done that and made a lot of money, but it's a little more are in a complex than that to me. So I would like to go in my own pace, do my own thing and make my own mark in the
 
</strong>Michael Hingson ** 55:06
world view. You mentioned Brene Brown and her book, have you thought about writing a book?
 
<strong>Shampa Bagchi ** 55:11
I actually have Yes. I have thought about it. A lot of times haven't found the time yet. But someday, I'm going to read a book,
 
</strong>Michael Hingson ** 55:23
you have a lot of insights that I think people would like to hear, and which is one of the reasons I thought it would be great to have you on this podcast. But you do have a lot of insights that I think would inspire people and motivate people and the lessons that you have learned. And the things that you teach to your employees and your customers are all valuable insights that I would think, would make a fascinating book. And of course, I have written two books and working on our third now talking about fear. But I am a firm believer in something that you said, which is it's all about telling stories to. So it isn't just preaching at people, it's it's using stories to illustrate what you talked about. And you've done, you've told a number of those stories in what we're doing here, which I think is great, because it really shows in real life examples. What's happening.
 
<strong>Shampa Bagchi ** 56:20
Great. Yeah, thank you, Michael, I really, really appreciated that. And I'm so thankful you said that, because it's been on my mind for a long time, I would love to share my experiences in a book, I love writing to. So it's one of my passions. And if I find the time when I find the time, I don't have a blog, though. So I write very short blogs, whatever I can manage. But someday, hopefully, I'll be able to sit down and you know, you narrate these experiences,
 
</strong>Michael Hingson ** 56:48
and do you do videos or any other ways of communicating with people outside?
 
<strong>Shampa Bagchi ** 56:53
I recently started doing that. I actually yesterday, I put out my first video on LinkedIn. And I'm planning to do that and more and more, because what I'm seeing is, that's another really another different medium for somebody who was not that fond of reading to still be able to go out and, you know, put your ideas forward in front of that person. So I intend to do that more and more.
 
</strong>Michael Hingson ** 57:17
What was your first video about
 
<strong>Shampa Bagchi ** 57:18
entrepreneurship? Course I was actually talking about what it means to be an entrepreneur, believe it or not. So that was one topic very fresh. On my mind, when I started talking about Italy, well, it
 
</strong>Michael Hingson ** 57:29
makes makes perfect sense. And again, I think is you work toward a book, and you can always get people to, to help do some of the writing. But just just to save time, or free up some of yours. But in the books that I've written, I've worked with two writers and I'm working with the third professional writer in the book that we're writing now. And the working title of it is a guide dogs Guide to Being brave, because we're talking about controlling fear, which is of course what happened to me on September 11, being in the World Trade Center in escaping, it was all about for me be knowing in advance what to do in the case of an emergency and being as prepared as one could be, which kept the fear away. I was certainly always concerned about what might happen while we were going down the stairs because there was fire above us. And we had no idea it was an airplane or anything that hit the building at the time. None of us did. It wasn't a blindness issue. But clearly something was very seriously wrong. And at the same time, the preparation that I had made in advance was very helpful until we finally decided during the pandemic to write about that. And so I'm working with a writer Carrie, why can't and we're putting the book together. And what I find is that she does a lot of the writing, I do a lot of the writing. But I also because we want to put it in my story, even then take what she writes in and tweak it some, but it's still a whole lot less time than if if I did it all. So it's another another way to go. But for me, it does help to get the message out there to put it in a book form. And people have appreciated what we've written so far. So I guess it's a good thing.
 
<strong>Shampa Bagchi ** 59:15
Yeah, yeah, absolutely. And your story is is so so inspiring. I read about it and your website, I do plan to get your book and read all about it, you know, in more detail. But you know what you went through and how not with your dog, it's very, very inspiring story.
 
</strong>Michael Hingson ** 59:33
Yeah, what people often miss is that it's a team effort. The dog has a job to do, and I have a job to do that. The dog doesn't leave the dog guides and there's a big distinct difference between those two. But thunder dog is the title of the book and it it is out there and I think that it helps to teach people a lot about what blindness is really like as opposed to what we think it is. And it's the usual myth that people have Ms. conceptions, whether it's about blindness or technology or whatever, it is all about education and getting people to, to move forward and recognize that maybe we have the wrong idea about what this is about.
 
<strong>Shampa Bagchi ** 1:00:11
Yeah, I absolutely am going to read your book. And do you know, when your new book is coming out? Did you set a date yet?
 
</strong>Michael Hingson ** 1:00:20
The tentative date is, by the time all is done, we get it edited, and everything else is going to it's, it's a while away as a way yet, probably in the first, well, probably in the second quarter of 2024. So it's not going to be soon.
 
<strong>Shampa Bagchi ** 1:00:36
It's been a while. Yeah, it's going to be a while, but I'm looking forward to it already. Definitely going to read that one too.
 
</strong>Michael Hingson ** 1:00:42
Well, we were blessed to get a contract signed with a publisher. And so we're working with their timeframe. We've we've talked about when to publish it, and why to publish it then. So I think it'll be kind of fun. But we at this point where there's thunder dog and running with Roselle, so definitely get them and running Anthony center dog especially is also available in audio format, which is an easy way to get it if you do much driving here. Yeah, sure. Yeah, in an autonomous vehicle.
 
<strong>Shampa Bagchi ** 1:01:10
I was very good for that. But I just love reading. So I'm definitely going to get that and your book was bestseller too, right?
 
</strong>Michael Hingson ** 1:01:19
Yeah, it was the number one New York Times bestseller. Again, we were very blessed with that. So that's impressive. We like that. Well, Shamp, I'm going to let you go back to doing some of the creative things that you do. We've been talking for an hour, and it's been fun. already. I know. Isn't that fun? You are welcome. You are welcome to come back. Anytime. If you want to talk further. I would love to do that. And definitely I want to stay in touch. I love what you had to say about artificial intelligence and so on. And I'm glad that you did check out excessively we talked about that very briefly briefly. It's it's also a bleeding edge type of technology.
 
<strong>Shampa Bagchi ** 1:01:57
It is it is yes, it was I was very impressed with it. I did take a look at it. And I look forward to talking to them again. Well, we'll
 
</strong>Michael Hingson ** 1:02:04
help facilitate that and, and anytime that we can be of help them. And if you want to talk more to folks here, don't hesitate. We can even use some of these podcasts to help with your book.
 
<strong>Shampa Bagchi ** 1:02:17
Oh, yeah, that would be wonderful. Thank you so much, Michael, thank you for that idea. It's been a pleasure talking to you. It's been a lot of fun.
 
</strong>Michael Hingson ** 1:02:24
I've enjoyed it very much. And I hope all of you who are listening, have enjoyed it. Wherever you are, I hope that you enjoyed the last hour. If you would like I want to hear from you. But before I give you my contact information Shampo how can people find you and maybe learn more about what you're doing and about convergehub and so on?
 
<strong>Shampa Bagchi ** 1:02:44
Yeah, I have a blog, I write pretty regularly in there. So you could read my blog. It's the spark dot  . So the spark, one word .work
 
</strong>Michael Hingson ** 1:02:56
The spark  the, S P A R K,
 
<strong>Shampa Bagchi ** 1:03:00
t h e, S P A R K dot work
 
</strong>Michael Hingson ** 1:03:03
work, right. Okay.
 
<strong>Shampa Bagchi ** 1:03:05
And you could follow me on LinkedIn, and I'm very active there. And also my email address is  , S H A M P A  at converge <a href="http://hub.com" rel="nofollow">hub.com</a>. So any of these methods work? Just Just reach out to me.
 
</strong>Michael Hingson ** 1:03:22
And we're all going to be anxiously awaiting your book someday.
 
<strong>Shampa Bagchi ** 1:03:27
Thank you for your encouragement, Michael. Now I have to write a book.
 
1:03:31
There you go. Well, again, wherever you are, thanks for listening. If you'd like to reach out and talk about today's podcast, I would love to hear from you. You can reach me at Michaelhi M I C H A L H I  at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Accesibe  is spelled A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Where you can go to our podcast page www dot Michael hingson M I C H A E L H I N G S O N .com/podcast. And by the way, since we mentioned it because we you can even see access to beyond the site and learn more about it. Also, I would definitely appreciate you giving us a five star rating when you finish today, please rate the podcast. I hope that you found it enjoyable and interesting and that you will give it a five star rating. So thanks for listening and Shampa  . Again, thank you very much for being here today.
 
</strong>Shampa Bagchi ** 1:04:25
Thank you Michael. It was wonderful talking to you.
 
1:04:28
Thanks very much.
 
1:04:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Innovator with Shampa Bagchi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f008ae61-1859-471e-a8bf-a637b9dc2b92.mp3?source=rss&amp;ext=asset.mp3" length="42398064" type="audio/mpeg" />
<itunes:episode>54</itunes:episode>
</item>
<item><title>Episode 53 – Unstoppable Love of Learning with Kim Cohen</title>
<guid isPermaLink="false">https://pinecast.com/guid/4e5945b5-4855-4767-9d1a-bbc1d854c096</guid>
<pubDate>Tue, 30 Aug 2022 11:00:31 -0000</pubDate>

<itunes:duration>01:06:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1e5b7bd3-ea8d-469b-b146-ef5fd1d4b73e/UM053-Kim_Cohen-Coverart.jpg" />
<description><![CDATA[<p>Our guest today, Kim Cohen, refers to herself as a Nerdy Lit Professor. Mom.  Neurodiversity, DEI, &amp; UDL advocate. Like many people, it took time for Kim to discover that she was a person who possessed ADHD. While you get to hear Kim’s story of the discovery of this characteristic, what is more, important is how she decided to handle her life.
 
In every way, Kim is what she calls a perpetual learner not only about things around her but also about herself and her abilities.  Dr. Cohen not only traversed the corridors of education, but now she gives back as a teacher helping others to discover the value of unstoppable learning.
 
<strong>About the Guest:</strong>
Nerdy Lit Professor. Mom.  Neurodiversity, DEI, &amp; UDL advocate.  Dogs over cats, always. Gryffindor rules!  Chocolate above all else.  Recovering perfectionist and unapologetic introvert.
As a child, Kim Cohen lost entire days reading books and dodging her mom’s pleas to play outside.  Her voracious love of learning and books meant she had seven different majors in college and didn’t stop there.  She earned a Ph.D. in Literature, focusing on the intersections of culture, class, gender, and food.   She believes in the power that stories of all kinds have to heal, connect, and inspire. 
 
Dr. Cohen currently teaches elementary education and special education teacher candidates and graduate students at Western Governors University, but her start in the field of education was as a paraprofessional and a writing tutor.  She works across the college and university to support faculty development, especially around areas of DEI, reduce institutional inefficiency, and champion inclusive curriculum and differentiated instruction.  She has published work academically and creatively.
 
Dr. Cohen also serves on multiple school district committees in her community, including the Home Learning Committee and Health &amp; Wellness Committee, bringing her deep commitment to ensuring education meets the needs of 21st-century diverse learners. 
 
After a long stint in the midwest, she returned to live in her home state of New York, setting down roots in the Hudson Valley with her husband, her teenage son, her rescued dog, and a small flock of chickens.  She spends her spare time crocheting, cooking, trying not to kill the plants in her garden, and falling down random learning rabbit holes. Her theme for herself this year is “accommodate” (building accommodations for herself in the ways that she does for others).  Her bedside table always has at least one Brené Brown book on it.
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Well, hi there. Welcome to another episode of unstoppable mindset. Yep, we're back. Once again. We appreciate you being here. Thanks very much. Hope you enjoy what we have to talk about today. We are meeting with Kim Cohen and gee What can I say about Kim? Well, let me tell you what she says the first thing in her bio says she's a nerdy lit professor. I don't think it gets any better than that. She's a mom. She also says dogs over cats. I suspect that you'd get some disagreement on that Kim but especially from the cats. But Kim, welcome to unstoppable mindset.
 
<strong>Kim Cohen ** 01:59
Thank you so much, Michael, I'm really appreciate you inviting me on.
 
</strong>Michael Hingson ** 02:03
All right, what is this about a nerdy lit professor?
 
<strong>Kim Cohen ** 02:06
Well, I mean, I think I always loved stories. I mean, I grew up with my nose in a book, every single day, I think of my life. And just found you know, that there was always, you know, a place to discover. And, you know, when I went to college, ultimately, you know, my degree I focused, you know, in English, and then I just kept going by masters and my PhD and every time I have a chance to connect someone with a good book, I always tell
 
</strong>Michael Hingson  <strong>02:45
nothing like reading good. Nothing like reading good books.
 
</strong>Kim Cohen ** 02:49
Right? Yeah, nothing like reading good books. And I'd love to play a book matchmaker like that is my that is one of my joys of my job.
 
<strong>Michael Hingson ** 02:57
I remember growing up and probably didn't play outside with other kids nearly as much as maybe I would have liked to. But I also just got very much involved in reading both fiction and nonfiction. Although I do like to read a lot of fiction. I think that fiction writers get to demonstrate a lot of imagination that sometimes we don't see a nonfiction in the same way. But reading is so much fun.
 
</strong>Kim Cohen ** 03:26
Yeah, agreed. I mean, I feel like there are stories that, that just change our lives. And there's just there's such magic in that, in that process, whether that story resonates with us because we feel seen, or because we get to see into something that maybe we didn't understand. I know, as an adult, I read a book. I was in my early 40s. And it was the first time I had really seen a character that was like me that had a similar background in terms of, you know, coming from an interfaith family and where they're the one side of the family was Sephardic Jew, and the other was, you know, not and it was, it was this odd. Like I was bawling. I was crying because I had never, as a kid seen a story like that, and it had the power to heal even, even then, even in my early 40s, which I which I think is is part of the magic of have a great story.
 
<strong>Michael Hingson ** 04:42
So you say that you had a diagnosis and there was a journey to get there. Can you tell me about that?
 
</strong>Kim Cohen ** 04:50
Yeah, absolutely. So I think you know, like a lot of women. Sometimes some of the diagnoses don't happen because we don't always follow the textbook, as as well as other ways that sometimes things get defined. I also was a definitely a child of the 80s. So a lot of things were just like, she has a nervous tummy. But once the sort of pandemic hit, I think a lot of the the carefully structured plans, I had my systems that kept me organized all fell apart. And I didn't really understand what was going on. But sort of at the same time, I was learning a lot about my child's diagnoses. And a lot of things felt super familiar. Like, I was like, wow, I've really resonate with this meme from this ADHD group, or I'm really feeling some of these, these strategies or struggles that I'm reading about. And it really was this, like, almost parallel path of me learning about my kiddo, and then starting to have this dawning resolute realization about my own journey. And where, you know, I, I definitely have that neurodiverse neuro divergence brain where things get super sparkly, but you know, there were things where I just thought I just didn't have my act together, and realize later, no, it's, it's not that, like, I don't need to kind of see that as a source of shame. My brain just works a little differently. And I need to, I need to learn how to exist with it, not in a constant struggle, trying to make it work in a way that it doesn't, it doesn't want to work, it's just not how it was. And that's not how it's wired. And I found myself, you know, saying things to my kiddo that I wanted him to embody, like, don't beat yourself up over this, like, this isn't, you know, this is just, we just need this fix, or just need to think about it in this way. And started to really think about how I could you know, also kind of take my own advice, and not beat myself up for losing my keys again, or my glasses again. And that it's definitely been a journey, you know, and and same with, you know, better understanding my anxiety and how that impacts me and what I need to do to kind of just, you know, generally stay healthy and not let it overtake.
 
<strong>Michael Hingson ** 07:32
So your ADHD?
 
</strong>Kim Cohen ** 07:35
I, yes, I have ADHD, I have anxiety. I definitely struggled with depression, I noticed. My anxiety is at its worst, when my ADHD is not under control. There's there's definitely an intermingling there. What?
 
<strong>Michael Hingson ** 07:53
What does it mean, I guess, or what are the manifestations of ADHD that you recognize? And I guess that's what your your son also has? Sort of the same? The same kind of experiences?
 
</strong>Kim Cohen ** 08:05
Yeah, I mean, I think, you know, I mean, I think there's, it manifests, I think, slightly different. And everyone, as you know, any diagnosis, um, you know, for me, I always describe myself as having a super sparkly brain. So I have a lot of ideas. I'm always somebody who, like, if you ask for, like, hey, what's the way to figure this thing out? I have, like, at best, like, 13 different plans to get there. But but it can also mean that like, when I'm excited about something, I'm hyper focused, and I will work on that project much too, and let a lot of other things fall away. And if I'm not interested in it, I will put it off, you know, so I have a hate hate relationship with laundry, because there's no part of me that likes it. No part of me that finds it interesting. And I would rather be doing anything.
 
<strong>Michael Hingson ** 09:09
You're probably pretty normal in that regard. But yes,
 
</strong>Kim Cohen ** 09:11
yes. But like, you know, it's, it's, it's, uh, it definitely has an has an impact, you know, losing things for me is, you know, my glasses, my keys, for getting my keys in weird places, I think is definitely a part of it. But also, I think one of the things that I didn't realize was a, like, a part of the whole way in which attention works and focus works is, you know, when you call and you have to listen to the message, and I'll say like, press one for this, press two for this. And while I'm waiting, my brain starts to do other things and starts to think on other ways of, you know, I don't know maybe it's what's for dinner. or maybe it's like what I'm going to do later, maybe it's what, you know, a call I have later on in the day, and, and then all of a sudden I hear press Star to repeat this message, and I've missed everything. And it's a pretty much, it's a guarantee that that's going to happen every single time. So just learning to, you know, be gentle with myself that those are the kinds of things that I'm regularly gonna kind of have to just repeat and not to beat myself up over it.
 
<strong>Michael Hingson ** 10:30
So you have learned, or working out learning not to beat yourself up and to recognize kind of what's going on.
 
</strong>Kim Cohen ** 10:41
Yeah, absolutely. I mean, I think that has been the biggest journey for me, is really giving myself some grace, you know, really thinking about okay, would I give my kiddo grace in this situation? What I give someone else grace, who, you know, is telling me this story, then what, what can I do for myself? And so one of the things that I'm really strong at as an educator, as a parent, is differentiation, which is essentially like, hey, let's take this thing we're trying to teach someone, but make it work for them. Like, what what, how can we switch things up in the way we talk about it, or the way that we do it, or a tool or a process, so that it's equally accessible by all, and I'm great, I'm making accommodations for my students, for friends for my kiddo. And this year, I'm like, Okay, let's, let's try to extend that accommodation to yourself. So that I'm not constantly setting myself up for feeling like, um, you know, I'm not doing what I should be doing. And instead, just building those accommodations into my life, so that I don't, I just, I'm not beating myself up, or I'm not like doubting myself or, you know, creating some friction, that's just completely unnecessary. When I could just put in a tool or a process or another notification for myself, or whatever it is, so that I can stay on track.
 
<strong>Michael Hingson ** 12:21
I have maintained for many years, that we are always our own worst critics. And we tend not to, we tend not to allow ourselves, as you would call it, the grace of making mistakes. And learning from the mistakes, we beat ourselves up. But then we don't tend to take the next step. And look at, well, what, what was really the problem? What did I do wrong? What could I do better? Or even if I did it exactly right? And not dwell forever? On my gosh, how could it have been better, but at least look at? How might I have improved it? Okay, I see what else I could even do to make it better and then move on. And the moving on part is what's really always a problem.
 
</strong>Kim Cohen ** 13:11
Yeah, absolutely. I mean, I think one of the, I suppose, unintentional gifts of something like ADHD is like you fail a lot. You're dropping the ball. And so you have so many learning opportunities to figure out what's working. And I know that something I bring with me in my teaching, it's something I bring with me in my parenting. And I'm really trying to give that to myself to like, okay, hey, you have this plan, and it didn't work. What can we do next time? What? What's a different way to set this up? What's the time when it did go? Well, why did it work then? And not? You know, today, but that that powerful piece of self reflection is so critical?
 
<strong>Michael Hingson ** 14:03
Yeah. And that's probably the hardest thing to do. Because your brain is going in so many different directions. But for everyone, it's the most important thing we can do.
 
</strong>Kim Cohen ** 14:12
Right? Yes, absolutely. I mean, I think that there's a there's a power in that, in that self reflection, especially if we can move past the self reflection that's berating like, there you go, again, doing XYZ forgetting your best friend's birthday. And instead, really thinking about well, yep, that happened. And I let this person down. What can I do next time? Can I put it in my calendar right now for next year? What can I do to you know, maybe not make that or maybe it's not that big of a deal? You know, maybe my best friend knows I'm always going to forget her birthday. And she does. Yeah,
 
<strong>Michael Hingson ** 14:55
which still would be great if you if you didn't, and I hear exact Do what you're saying. I know that it is sometimes easy for me to forget, it's out of sight out of mind, right. And my favorite example of out of sight out of mind, which is a little different, but we buy lots of boxes of Thin Mints every year from the Girl Scouts, which is, of course, as good as it gets. But we put them in the freezer. And I have had boxes of Thin Mints in the freezer for over a year, people would say that sacrilegious, but hey, no, there's more for next time. But But the issue is they're, they're out of sight. Mm hmm. And so for me out of sight of courses, and just out of visual sites, and since I'm not going to see them anyway, but they're not where I can touch them necessarily. And unless I go hunt for them in the freezer, remember them, they're, they're really not there. But other things, as you said, like events and so on. For me, the Amazon Echo device has become a wonderful thing, because I've made it a habit, and I've had to work at it. But I've made it a habit, that when I schedule something, or if something occurs, and I want to be reminded of it in six months, I'll create a reminder right now, just to make sure that I don't have to well, and that's the the operative part, I then I don't have to worry about it. Because I know I'll get reminded,
 
</strong>Kim Cohen ** 16:20
right, and I think there's there's I mean, I I've use the echo device a lot for those reminders in our family. Because it's, it's, it's so helpful. And then also as a parent, like then it's not me making the reminder, it's this external voice. And so that I can remove a little bit of power struggle sometimes. But anytime I can build that accommodation in is a is a real win, because the weight of being afraid that I'm going to forget something. And being afraid that yet again, I'm going to forget something can can be sometimes more debilitating than the actual forgetting of it. And so really trying to when I can, you know, build those accommodations in and not and not judge myself, you know, for needing you know, multiple reminders or, you know, it needs to have something on the calendar plus I need to write it down. Plus, you know, the Echo has to remind me, and so all of those things might need to be, you know, in place for me to just keep keep on track.
 
<strong>Michael Hingson ** 17:34
Yep. And it works. How old is your son?
 
</strong>Kim Cohen ** 17:37
He is 14 and a half. Yes. So he's a ninth grader right now in high school, which is, you know, it's a whole journey. Parenting a teen there are no, there are no manuals, unfortunately. For that stage.
 
<strong>Michael Hingson ** 17:54
Yeah, no one has written the book.
 
</strong>Kim Cohen ** 17:57
No, not at all.
 
<strong>Michael Hingson ** 17:59
But it's a great age. I remember High School and, and had a lot of fun. I had some great teachers, I even keep in touch with one of them regularly and even even today, and definitely enjoy it. So it's really a lot of fun.
 
</strong>Kim Cohen ** 18:17
Yeah, I mean, I think that it's being a teenager now is really complex in ways that I certainly don't remember. It was complex. I know as a, as a kid, I was really shy, painfully shy, painfully introverted. And I didn't kind of come into my own, you know, for some time, I took a long time to blow. And so I you know, I think sometimes that's, that's challenging. And for my kiddo, he's autistic is ADHD couple of learning disabilities. And so there's definitely challenges, you know, it's hard enough to pick up on social cues. And then sometimes when you you know, have these other factors, it can be even more challenging in those in those spaces, and then you know, thinking about you know, all the things that you're learning all the different subjects and keep this test in mind or that test in mind on top of it all, it's just it can be a lot.
 
<strong>Michael Hingson ** 19:21
Well, yes, but on the other hand, nothing a dog won't help right.
 
</strong>Kim Cohen ** 19:26
Rest. Yes, absolutely. Absolutely. Pet Therapy and we have a couple of chickens as well and they are there. They are there to assist as well.
 
<strong>Michael Hingson ** 19:38
Do they interact much?
 
</strong>Kim Cohen ** 19:40
My son is the primary caregiver of the chickens so we keep the dog separate for the chickens. Um, but for for my kiddo, the chickens have been great. You know, we got our chickens when he was about five or six And, you know, thinking it would be, you know, not only something he's really great with animals, but but it was also really nice to support him in developing some of those executive functioning skills in a real real world way like the so remember to take them out, he has to make time for that in the morning, he has to remember to collect the eggs. And then it's also a little business for him on the sides, we collect the eggs, he sells the eggs to Yeah, to our neighbors and things like that. And so that's definitely been, you know, a really nice confidence booster, I think for him and in a way for him to kind of build some of those build some of those skills.
 
<strong>Michael Hingson ** 20:44
Nothing like learning responsibility the hard way. Just doing it.
 
</strong>Kim Cohen ** 20:49
Right. Yes, yes.
 
<strong>Michael Hingson ** 20:52
What kind of dog
 
</strong>Kim Cohen ** 20:54
is she is a rescue dog. So we got her, our previous dog had passed away in the kind of early on in the pandemic. And so we had got a rescue dog. She's a mix, probably some sort of mixed Shepherd on the smaller side. But she came with a lot of trauma, as many rescue dogs too. But you know, she is she's really coming into her own now, which is really great to see. And she's so much more confident and has so much less anxiety but I think she she landed in the perfect family because we're we all have our all of our things here. And so we're super accommodating of you know, whatever it is that she that she needs and her little you know, her quirks and things like that.
 
<strong>Michael Hingson ** 21:45
Now, my dog, my guide, dog Alamo would love to meet your chickens. I am sure he would, he would go up and make friends. The chickens may not like it, but he would love to go make friends.
 
</strong>Kim Cohen ** 21:56
Yeah, our previous dog Sadie, her and the chickens got along just great. You know, she was a pretty low key dog, especially as she got older. Our current dog Luna still has a very fierce prey drive. And so she's you know, we're we're working on at least you know, her thinking that they're, you know, friends not food. In
 
<strong>Michael Hingson ** 22:24
alimos case, you just don't want to get the eggs near his tail, they'd go flying. Yes. For sure. Yeah, he's, he has never met a stranger no matter what it is. And, and that's, that's the kind of dog I would always like to have. I think that that the dog does take on somewhat the and should take on somewhat the personality of the person who is its primary caregiver. And it's always good to set rules. And so that works out pretty well. Well, in your case, you went on to college, though, and I guess that all went well. So you're still here?
 
</strong>Kim Cohen ** 23:04
I am. Yes, yes. I mean, I, in many ways. I feel like I'm like the perpetual student. I love learning new things. I'm, I think that's like part of that ADHD brain. I always am, you know, never far away from like, obsessing on some new learning that I can do, whether it's like, I need to learn everything about this new crochet technique, or, like everything I need to know about planting fruit trees, or everything I need to know about, you know, some home maintenance thing. So I mean, I am kind of like that perpetual student, I always tell my students, so I have I teach at a university and all my students are teacher candidates that you're, you know, my rule for myself is I know, I'm done with teaching when I don't love learning anymore. Because I can't, I can't teach others to love learning if I stop my love of learning.
 
<strong>Michael Hingson ** 24:11
So you, you definitely have gone through a process. And so you, you did you go straight into advanced degrees and get a master's in a PhD?
 
</strong>Kim Cohen ** 24:24
I did. Yeah. So I, my undergraduate I had a lot of majors before I settled in seven majors. Before I settled in creative writing, and my creative writing and Fine Arts degree was made with a promise to my parents. I'd go for a graduate degree. And so I I knew kind of right away that I would go into a program I didn't actually get accepted initially when I applied for PhD programs. And so I had to kind of quickly read like retarded path and went into a master's program. Got that and then was able to go on to a PhD program.
 
<strong>Michael Hingson ** 25:12
And how did you get involved in starting to teach?
 
</strong>Kim Cohen ** 25:17
Well, I mean, I think, you know, after I had my master's that was, you know, I always knew that I wanted to teach. I started off, you know, always either being a tutor or one of my first kind of jobs that paid well, in college was as a paraprofessional, so I knew I wanted to be, you know, a teacher. And one of the things that I really enjoyed in college was just some of those deeper conversations that that we can have. And part of my degree programs were, you know, like, they're like, Okay, well, you're here, you're, you know, we're paying for part of your tuition or part of your package. So you teach as well. And so I just, I kind of haven't looked back, I did take a little bit of a break, after graduating, because I just couldn't frankly, find full time work. There was so many hiring freezes. And I served as an instructional designer, which was great, because that's a huge passion of mine. So really designing learning paths for students, and working with, you know, different departments and programs for those things. But then, you know, when WSU really started hiring, I just kind of fell in love with their mission and who their students were, and haven't looked back since.
 
<strong>Michael Hingson ** 26:50
Well, tell me a little bit about W GU, what it is, and anything you can about the program? Well, W GU is Western Governors University.
 
</strong>Kim Cohen ** 27:00
Yeah, Western Governors University. So I, when I started looking for, you know, full time work full time teaching work. And I saw that they were remote, which really appealed to me at that time, like, my commute was an hour, both ways over a mountain and a bridge. And I really was not happy with that commute. So I'm not commuting. It was a huge appeal to me. And then as I started to really learn more about it, who their students were, most of them are, you know, adult learners. returning to school, they might have had some college credit, most of them are working, they have families. And I just, I was hooked instantly. I remember as a kid, that was in like fifth grade, where my mom went back to school when she went back to college. And I remember that kind of family meeting we had. And, you know, she had told my brother and I that her goal was to graduate college before I graduated college. And I couldn't, you know, as a little fifth grader couldn't conceive of someone having a goal, like that far into the future. And she did end up graduating one semester before I graduated high school. But I thought, gosh, you know, if mom would have had a school like this, where she could have gone at her own pace, you know, in her own home where she wasn't bound by, oh, I can only do this, you know, two nights out of the week, because I've got my kids and I've got, you know, work and I've got this and I've got that, how life changing that would have been. And that really was such a draw. For me, I had, I had always done a lot of work with adult learners, but really being able to dedicate my entire career focus to them, meant meant a lot. And so, right now, at Western Governors, I'm in the teacher's college. So all my students are, you know, going on to get either, you know, they're trying to be their elementary teachers or special ed teachers. And, and I just, I love it, I have such a big teacher heart, and I just could always talk to students about, you know, learning and how do you how do you foster that love of learning? How do you help kids to write and read and that's, that's been one of my, you know, really, really proud things that I've had is really being able to kind of, I don't know, just like help help form the next generation of teachers.
 
<strong>Michael Hingson ** 29:49
So the, the question that the question kind of that comes to mind is, there are a lot of students at WVU.
 
</strong>Kim Cohen ** 30:00
And it's all online. Right? Yes. 100% Online, and it
 
<strong>Michael Hingson ** 30:04
goes from? Well, it's a four year college and does graduate work also? Yes. So it means that the students have to be disciplined enough to undertake the studies. And yes, they do it at their own pace. But it still is a discipline that, that they have to learn to make sure that they do the classes and do the homework and all the other things, as opposed to being in a in an environment where you're a little bit more forced to do it. Because you're in a physical location, don't you think?
 
</strong>Kim Cohen ** 30:42
Right. Yes, no, absolutely. And I think, you know, I think one of the challenges in any remote program is, you know, how do you build community, so folks stay engaged and connected and motivated? How do you build in supports, so that if a student is struggling, they have pathways to you know, get assistance, and, you know, all of those things, and especially, you know, in the midst of a pandemic, those factors are even, you know, more exacerbated when we think about, you know, a lot of my students, for example, are their paraprofessionals, their aides, classroom assistants, they're their bus drivers, they're in the school system. And right now, you know, even still, you know, there's a lot of shortages, teacher shortages, sub shortages, Bus Driver shortages. And so you know, they're stretched to the max. And so really helping them to find those support structures, and to get the assistance that they need. Is is a challenge. I think one of the things that I really love about Whu Oh, is that it does have a very student centered approach. And we're constantly asking ourselves, what can we do better? What does it look like to leverage this technology, this system to better support our students, and whether that's, you know, we, we have this new initiative for study halls, so students can come into a, it's effectively like kinda like a quiet Zoom Room, like a study hall where they can just get work done, they can share out each other's goals, celebrate each other. But it's, it's this space that allows adult learners to throw it on their calendar and say, Yes, Mom is studying right now, from seven to nine, and close the door. And it it feels now like secrets, anytime that they can commit to where before, it's like the dishes might be calling, or this kiddo needs a snack? Or what about this, or all these other competing demands that they might have in their life. And I think that's the part that I've always really loved about Wu is that it's, it's just constantly looking for ways to meet our students where they're at, and build the structures so that they can so they can shine.
 
<strong>Michael Hingson ** 33:15
So do you think that the whole experience of doing such a tremendous amount of online education and online work, perhaps helped you and helps your students, in some ways deal with what's been going on during the pandemic, when now suddenly, everyone was thrust so much into doing things online?
 
</strong>Kim Cohen ** 33:39
Yeah, I mean, interestingly, like, I had a lot of conversations with students about that, you know, were there they would say, like, you know, we wouldn't just talk about what the course was about, you know, that I was helping them with through whatever content or concepts, but directly to about, you know, managing Google Classroom, or how do you share this out? Or how would you handle, you know, this issue? Or how can I make this more accessible to more of my students? And I think one of the things that I really tried to do is draw a straight line, an explicit line for students, do you see this thing I'm doing right now, this is how I'm modeling to you this process. So when you're in the classroom, you can do something similar? And so you know, I mean, I think good teaching, especially of teacher candidates, we're not just teaching content, we're always modeling what is it to, to do good teaching, what are the best practices in the field and trying to mark those moments for them? Is is critical.
 
<strong>Michael Hingson ** 34:50
Yeah, it's, it's really interesting to listen, for me, at least to all the people who complain about zoom fatigue. and having to spend so much time on Zoom, they can't be in the office. When, in reality, yes, I understand that. And I understand the value of personal contact, close physical contact, if you will, but still doing what we can do with all the technological advances that we have today offers us so many opportunities to go in different directions that can enhance our lives. And we sort of missed some of that, I think,
 
</strong>Kim Cohen ** 35:34
yes, you know, I mean, I think that's the thing that I, you know, come come back to a lot is that, it, it gives so many of our students the opportunity to come back to school, when their lives, or frankly, their location, they might be to rural, there might not be a school nearby them. And, and so it really gives them the opportunity to come back to school, and allow that, and I know even from, you know, our own family experience, my son loves remote loved it, preferred it, he felt like he could actually learned because he wasn't getting as distracted by whether it's, you know, some of the social things, peer conflicts, or like the 1000, little noises and distractions that happen in a classroom. And I think it really gave him a little bit of a break, to learn how he learns, and reset and think about, oh, this is the strategy that I wasn't picking up on before. And now, you know, he's been able to, you know, he's like, made high honor roll almost, you know, for the entire time during, you know, on Zoom. And so I think it it gave him gave him a window into what he could do, and gave him some time to learn in a very focused way without some of those other, you know, distractions, whatever, you know, those like typical kids stuff, peer conflicts, bus drama, things like that.
 
<strong>Michael Hingson ** 37:12
Is he is he back to learning in the classroom? Is he back to physical school?
 
</strong>Kim Cohen ** 37:16
Yeah, yeah, absolutely. Our district is back, you know, in person. And so, you know, I mean, of course, then that means, you know, all those, all those typical kid dramas are, are definitely there, but he's been able to carry with him, you know, that learning, that learning about learning that he did, and, and he's been very successful. But I I'm so I'm ungrateful, you know, I know, not every kid did well, during the pandemic. And I know, in my district, we we were very attentive to, you know, making sure that, you know, some of the kids who maybe had some technical technology barriers, who maybe needed hotspots, and things like that we already have a pretty much a one to one for technology for our kids already. But, you know, really making sure that everyone's needs were met. I know, not every kid did well, in the pandemic, it happened to be, you know, my kid did, but I'm also very privileged and that I work from home. So if he was struggling, I was right there. I mean, I was working, you know, but I was still home. And it's not like he was, you know, 100% on his own.
 
<strong>Michael Hingson ** 38:31
Again, we're kind of learning to write the book on how to work more in an online virtual world. And I think it's a little bit unfortunate that probably too many people are just emphasizing the downsides of it, and not looking at some of the advantages that it can bring to help him in not only learning but just doing work in general,
 
</strong>Kim Cohen ** 38:56
right? Yes, absolutely. I mean, I think even even for myself working in a, in a remote way, like I, I don't, I'm not a confident driver, you know, I, I just I have a lot of traveling xiety. And so, you know, being able to just work from home is then one less kind of weight on me, because I can just, I can just go to work and I can focus on working, I don't have to worry about all of the things that go into traveling to a workplace. And so, you know, I think there's there's a lot to be said for it. But I think there's also a lot to be said for knowing what you need. If you're the kind of person who really gets a lot of energy from working in close proximity to others, like it's not going to be your jam, you probably shouldn't look for that in a job. Or make sure that you've got other plans outside of that to get that you know that input and fill your bucket in that way. For me, it's like the opposite. So I need to make sure I've got, you know, more quiet time to fill my bucket. And certainly, you know, being remote allows allows for some some of that,
 
<strong>Michael Hingson ** 40:17
well, there's some value in simply taking more quiet time. And I think that most all of us never take enough quiet time, even if it's maybe going to bed 10 minutes earlier and lying and meditating and just thinking about the day and then again, getting back to introspection about what worked, what didn't work, and so on. It isn't that hard to do. But it's a habit that seems to be very difficult to make really happen in most of our lives. But, you know, here's a question. If you could give every student a posted note to put on their desk, what would it say?
 
</strong>Kim Cohen ** 41:00
Yeah, so I am a big fan of the post it notes. First small little
 
<strong>Michael Hingson ** 41:05
work for me, but that's okay.
 
</strong>Kim Cohen ** 41:07
Well, yeah, I'm, I'm, I'm a big fan of as a as a as a as a way to remind myself of small things that I that I never want to lose sight of.
 
<strong>Michael Hingson ** 41:17
I wish I had been the inventor of the posted note. But yes, that's a different story.
 
</strong>Kim Cohen ** 41:22
Right? I mean, I think I would, I would have, you know, one thing that I would definitely put on there is, you know, never underestimate the magic of stories. I think sometimes we can get into the habit of maybe relying on books that we enjoyed as kids, but really seeing the power of story and, and looking for stories that can reflect the diversity in our classrooms, and giving students a window into other ways of being. So definitely never understand. Never underestimate the magic of stories will be one. Another thing that I always tell them, which would fit nicely on a post it is differentiation is the work of teaching. So sometimes folks can get into thinking that it's like extra, like, well, I have to do this extra thing for this learner who has this, you know, disability or this need? And, you know, I think we need to remember always that. It's always it's, they'll work there isn't anything other than that. And, and I would say, you know, the last piece that I always come back to is, you know, kind of like the secret sauce to being a good teachers, you just keep learning, keep reflecting. Always like never stop that. I always tell my students when they, you know, they'll sometimes apologize to me and say, Oh, I'm you know, I know, I'm overthinking. I'm overcomplicating it, and I just remind them like, well, you know, you got sorted into the right house here in Teachers College. We all kind of overthink and overcomplicate, but it actually serves you well in the field. And so you need to always be examining what went well, what didn't? Why did I fall on my face? Why did this not go as planned? How can I improve it for next time? And so you know, just remembering like, that is the secret sauce to
 
<strong>Michael Hingson ** 43:23
getting into the but at the end of those questions. Why was this successful? Why did it work this time?
 
</strong>Kim Cohen ** 43:29
Yeah, exactly. Yep, exactly what went well, why were more people engaged? How did this student who normally checks out check in what was it about this lesson or this, this assignment or this reading that we did all of those things, and helping them the students to make those connections and remind them like, oh, will remember last time? You? You did whatever it is. And you found that the problems were much more straightforward. So let's try that. So that we're modeling for the students how to build those. Those that recognition of how they learn of how they can, you know, regulate how they can own their own learning process.
 
<strong>Michael Hingson ** 44:23
Yeah, it isn't always where did we go wrong? Just like in the producers, where did we go, right?
 
</strong>Kim Cohen ** 44:28
Mm hmm. Yes, yes. But yes, but we are going to fall on our face, like Oh, sure, sure.
 
<strong>Michael Hingson ** 44:35
But it's also but it is also good to recognize the positives, and also use that recognition to say, can I even do better? Or did I do it right, and and that's as good as it gets. And that's okay, too.
 
</strong>Kim Cohen ** 44:51
Yeah. And I think the other thing too, is like not it's it's, it's recognizing the positives and recognizing also that like, sometimes your positives are going to be different. Like your milestones are going to be different than somebody else's milestones. And, you know, I think one of the greatest gifts that I have as as you know, being my kiddos parent is just like, his milestones were way different. Like, I remember texting friends, like, oh my gosh, like, he lied to me, this is such a huge thing for him. He's never lied to me before. Because for a kid who is honest to a fault, you know, and, and, realistically, socially, we all need the ability to do some little white lies, so we don't hurt people's feelings. It was a, it was a milestone, and I think we can, I think we can celebrate that sometimes our milestones might look different, and that's okay. And it's, it's, there's no, that, you know, what, what is a celebration for me as a teacher might be very different than for someone else with same as a parent or, you know, as an employee or something like that.
 
<strong>Michael Hingson ** 46:04
But on the other hand, if you had a big lie, what did you do about that?
 
</strong>Kim Cohen ** 46:10
We have a rule in my house that if my kiddo says to me, I have something to tell you. And don't get mad, that, that that is, that is the rule, I don't get mad. And so it gives me a little bit of time to center myself, and then we work on kind of figuring out, like, what happened, why what field that that piece? Like? Was, was he trying to solve it on his own? What can we learn from that process? But, you know, that being said, you know, I mean, sometimes there's consequences. Some, some lies, you know, me it's not, it's, it's not, um, you know, especially now at 14, we're not dealing with like, little things anymore. No problem. So.
 
<strong>Michael Hingson ** 47:01
But I like what you said. And I assume as some one of the things that you would say about, or to incoming teachers, or to anyone, never stop learning. I think that's extremely important. I learned early on. No, I've heard it several times. But I learned early on in a sales course that I took that as a person in sales, you you should always be learning. And the day you decide, you know, it all, that's the day you go to failure,
 
</strong>Kim Cohen ** 47:32
right? Yes, yes. Because they think it there's, there's always more to learn. And I think the the moment, we're stuck in that where we feel like we're done, then, you know, we're making assumptions. We're not, we're not fully treating maybe the other people in that we're interacting with as full people anymore. We think we've got it all figured out. And especially as teachers like you, you never, you never have everybody figured out.
 
<strong>Michael Hingson ** 48:07
And that's okay.
 
</strong>Kim Cohen ** 48:09
Yes. Yeah. And we shouldn't I like, I think that would probably be too much. Too much responsibility. For any one person to have all those parts and pieces and hold all of it, I think it would be probably pretty parallel, you know, pretty pretty, like I would be stuck. I wouldn't know what to do with all that information.
 
<strong>Michael Hingson ** 48:29
Yeah. That's brain overload. Yes, for sure. Well, well, as a teacher and as a as an online teacher that I would think gets to know their students well, and allows their students to get to know them very well. What's one thing that your students are surprised to learn about you?
 
</strong>Kim Cohen ** 48:48
I mean, definitely, it always takes them off guard when I tell them that I had seven majors in college. Because, you know, they see me, you know, as a, you know, as a, someone who has a PhD like, boy, I must have had my life always together. And that's, that's helpful for them to know. Because, because I think it just normalizes, you know, for a lot of my students, like, this isn't their first time in college, they might have, you know, tried going to college a few times, and, you know, now they're, they're really trying to make another go of it. So I think that's always something that is, is interesting to them. I think the other thing that that always surprises them as to learn how long it took me to get my PhD, I had, you know, had some health things going on. I had a baby, my baby had a lot of very intense needs. And I was working I was you know, I had multiple like adjunct gigs, working part time. And so, that degree took took some time and I think again, you know, that it really normalizes that, that part of it. And I think You know, the other thing, too, that I share with them is like, Hey, you're always going to have people who doubt you. And, you know, I did have faculty in college who felt like, you don't have what it takes to go and get your graduate degree, like, straight up, you're not smart enough. And I am one of those people that's just super stubborn. And so I was like, well, I'll show you. And so that you have a challenge, right? Well, I'll prove you wrong. And so I think, you know, giving them some stories, you know, that, that help them to, you know, normalize their path. And, and one thing I always try to tell them is, like, you know, you have to own your path, like you own your story. And don't see it as a source of, you know, shame or something, you need to make an excuse for. So what So you had a non traditional path, okay, but it brings a strength, you know, to that classroom, so you were in it first great, like, now you're going to be a, you know, a social studies teacher, fantastic, like lean into that is a strength, it's not a weakness. But I think we can we can get trapped in into those narratives that we tell that that, you know, they're, I don't know, we call them in our house, doubt bunnies, like, they just they can sometimes get really loud, and cause us to doubt ourselves, and they're not always telling us the truth.
 
<strong>Michael Hingson ** 51:34
My freshman geography teacher in high school, I remember once told us that we'll probably take aptitude tests in our lives, and people will always try to tell us what they think we should do and what we can and can't do, which is kind of what what you're saying, some people said about you. And he said that he took an aptitude test once that said, he should be a plumber. And he said, for a while, I believed it. And then I realized I could teach and I became a geography teacher. And he was a good teacher, by the way.
 
</strong>Kim Cohen ** 52:09
Yeah, and I mean, I think, you know, I think we, we have a lot open to us. And I think, you know, really, figuring out what, what we want to do what, what drives us, what makes us excited? I always, I'm always surprised and some of like, the, like, well, what jobs do you think are good for someone, you know, with, with, you know, ADHD, or in some other groups, you know, you know, if you're autistic, what jobs are good, and it's like, ultimately always comes down to, well, what interests you what motivates you, if you're interested in teaching, you will make it work, if you're interested in law, you will make that work. Because, you know, your, your focus will be on it, your attention will be on it. And, and there's, you know, rarely a path, I think that can't be done. You know, it's about finding ways that make it work for you.
 
<strong>Michael Hingson ** 53:11
That's exactly it, you may need to find an even create new tools, or find innovative ways to use old tools. Exactly. But blindness, for example, does not define me as much as people want it to and ADHD isn't what defines you. Although, too many people try to put everyone in little boxes. Well, that just doesn't work.
 
</strong>Kim Cohen ** 53:38
Right, right. Yes. And I mean, I think that's, that's something, you know, I try to impart to on my students that there's, they really need to think about all the students that are going to be in their classroom, so that they don't do that. Right. Like, you don't want to pass that on like, well, you can't do this, because instead, like, well, what's the path that they can do it? Because that's, that's our job, right? So everyone should be able to do? Everyone should be able to learn. So how are you going to get them there? You know, that's, that's the heart of teaching. That's the That's the call to service. How are you going to? How are you going to make that that happen for all of your students?
 
<strong>Michael Hingson ** 54:23
Well, speaking of learning, you said you had seven majors, did you graduate with all of them?
 
</strong>Kim Cohen ** 54:29
No, I graduated with a creative writing degree. My minor was in fine arts and I was a couple of credits shy also like an anthropology minor. And I may be one other one. But yeah, formally, it was creative writing with a minor in fine arts. works. It does. I mean, I'm a very creative person. Like if creativity exists. I'm like, kind of a I now I don't you know, I'm not an artist. I I don't regularly do art I crochet all the time, like, so it comes out in other ways. You know, often it's really beautiful slide decks for my online course, or things like that, but it works for me, you know, I mean, I really do enjoy it enjoy fiddling with it, it gives me my little creative design space. Without, you know, having, you know, without feeling like, I don't have a space for it, because I'm always unhappy, I'm always a little itchy. If I if I can't be creative in the things that I'm doing.
 
<strong>Michael Hingson ** 55:42
So you we talked a little bit about you having something that surprised your students? Has any student ever been sort of outstanding in your mind that has affected you or changed you?
 
</strong>Kim Cohen ** 55:56
Yeah, I mean, I feel like that's the gift of teaching. Like, we always have students who give back to us, you know, it's always it's, it's always our students always impact us. But I did have a student who really changed how I presented myself with students. And, you know, I think it was it was that W GU, and so, you know, it's online, we don't really can't see our students. So it does just make things a little bit different. But I had a student in, in, in conversations with her, we were talking about a children's book that she wanted to bring into her class and, and over the course of that conversation, something in me said, like, it's okay, share a little bit more. And I, in the conversation, we both realized that she had lived in the same city that my father grew up in, in Morocco. And I was like, man, wow, this is a one of those small world kind of situations. And as we were, you know, talking further about it, you know, she, this was like, kind of during, you know, anti Muslim ban. And so, you know, things were very difficult for Muslims across the United States. And, you know, my student, you know, was was definitely going through it at that time. But she paused for a moment, and, and she's like, you're like me? And I was like, okay, you know, and I felt very, like, Okay, I'm glad that she, you know, she, she sees herself here. But she's like, No, you're like me, and you're teaching at the greatest teacher's college in the United States. She's like, Now, I know, anything is possible. And I thought, wow, you know, I didn't have to share that story. Like, I didn't have to tell her about anything about my family. I didn't, I didn't have to. But in that moment, I realized, you know, here I am, I'm always telling students like the power of story, the magic and story. And I was talking about storybooks. And I hadn't considered the power of our own story, and what it means to represent, especially as a faculty member, and how that might impact, you know, my students and, and really, after that, I, I really tried to share a little bit more of my story, whether that's, you know, sometimes in some of my online classes, I'll talk about how, you know, some of the challenges that my son has had in learning about, say, inferencing, which can be difficult for some Autistics, and so, but I'll share that out as a as a parent, and the amount of, you know, emails or calls I get from students, who then tell me, Oh, my kiddos, autistic or my kiddo has, you know, a similar diagnoses and they feel seen, and I think that's the power you know, of it. And, and I'm grateful for that student for that lesson, because I don't know that I think I felt like it maybe it was too personal. Or, or, and I just would keep it a little bit too close. You know, but but but she, she helped me feel like that power, and how I can share that with my students. And then they feel seen and then they feel empowered, and it creates a much more inclusive space.
 
<strong>Michael Hingson ** 59:45
So have you ever considered publishing your own book telling your story?
 
</strong>Kim Cohen ** 59:51
I haven't. I have written a couple of children's books. None of them, you know, got to a place where they were picked up by an agent's or anything like that. But I think it's a great experience. And I do love telling, you know, stories. But it's it's a whole different. I don't know, it's a whole different drama.
 
<strong>Michael Hingson ** 1:00:15
It is it is. But now today in in our world, the other thing that we have is the ability to self publish. And, and that opens a lot of opportunities for people to more easily tell their stories.
 
</strong>Kim Cohen ** 1:00:31
Yeah, absolutely. Absolutely.
 
<strong>Michael Hingson ** 1:00:35
So it's it's something to think about. What are the platforms? I'm just curious, being technological? What are the platforms that W GU uses to teach? Like zoom or? Yeah, so
 
</strong>Kim Cohen ** 1:00:50
we primarily with our students, we use WebEx, which is very similar to zoom. And then, so that's typically if we're having like an online class of some kind, that's going to be over. Over WebEx, the majority of my interactions tend to be one on one interactions with students. So that's just over, you know, over a call, or phone call. And then, internally, for us, the majority of our like, our meetings are one on ones with colleagues and things like that are over Microsoft Teams, which I really like because it's, it's really reduced the amount of email, we can just kind of quick connect with each other. Yet another email, which anything that reduces email is a good thing in my mind,
 
<strong>Michael Hingson ** 1:01:44
right? Yeah, some of those tools are not as from a blind person's perspective, access as accessible as others, WebEx has had some, some challenges and Microsoft teams took a while. It's ironic, Microsoft talks about accessibility a lot. But it took them a while to really make teams pretty accessible. And none of them are, from my perspective, at least as accessible and as usable assume, from a standpoint of just being able to really interact with the technology and others. But have you ever taught any blind students,
 
</strong>Kim Cohen ** 1:02:20
I'm trying to think I'm sure that I have, because I know I've had to push, you know, make sure certain things you know, had appropriate captions and transcripts and things like that, that could then be modified by the students. In a WG we don't get a lot of information always about our students, because the accommodations, so much are built into the system. In terms of my time in the classroom, I think I probably had one or two low vision students. But it wasn't, that wasn't the typical, you know, student that came through my classroom. But I have impairments. And so it's always been super interesting to me to kind of learn, you know, about all of the different ways to interact with the technology. And even my son has some visual processing things and watching those two kids together, you know, show each other like the different features have their, you know, their Chromebooks or their iPads to make it work for them. has, you know, has been a great gift because I'm like, Oh, I hadn't even considered that feature. I didn't even know that feature existed. And so I do get really jazzed kind of learning about all of those different things, because I never know when, you know, when I might need to use it, or recommended or, you know, something like that.
 
<strong>Michael Hingson ** 1:04:02
Yeah. You know, it's always an adventure. And we, we always be it goes back to we always learn more as we go along.
 
</strong>Kim Cohen ** 1:04:15
Yes, absolutely. Absolutely. Well, this
 
<strong>Michael Hingson ** 1:04:18
has been absolutely fun. I hope you have found it enjoyable and helpful. We've been going for quite a while so I don't want to overstay our welcome with our listeners. I'd love to keep going but probably should stop. But how can people maybe reach out to you or learn more about you and what you do and maybe learn about WVU a little
 
</strong>Kim Cohen ** 1:04:40
bit? Yeah, absolutely. I mean, I think you can always find me on LinkedIn. So that would be a great way to connect. And then
 
<strong>Michael Hingson ** 1:04:50
in turn, how do they how do they find you?
 
</strong>Kim Cohen ** 1:04:52
Oh, gosh, I don't think I have my what I think they can look me up under Kim Cohen and then they'll find The Chem CO and that's affiliated with Wu. And that'll be me. And then I think, you know, in terms of learning about the vgtu, I would always recommend, you know, our website, which has got such great stories and information. I know I talked a lot about teachers college, but we have a fantastic it program and a business program and a nursing program. And all of them are, are fantastic. I talked my cousin into going back for school. And so it's definitely a place where, you know, if you're interested in remote opportunities, I would always check out, you know, our employment page. And if you're interested in
 
<strong>Michael Hingson ** 1:05:42
school, I'm assuming it's W G. <a href="http://u.edu" rel="nofollow">u.edu</a>.
 
</strong>Kim Cohen ** 1:05:46
It sure is, yes.
 
<strong>Michael Hingson ** 1:05:47
See what a guest. Well, Kim, thanks very much for being here. And I think inspiring us and giving us a lot to think about, and I hope people have enjoyed it. You've definitely shown, and I don't mean, it is a cliche, but the you're unstoppable. I think the biggest issue is that you always are learning and that that's always a good thing.
 
</strong>Kim Cohen ** 1:06:14
Right? Absolutely. I mean, I think we, we, when we're when we're not learning, then we're, we're stopped. And that's not the place to be.
 
<strong>Michael Hingson ** 1:06:25
Well, again, thank you for being here with us. And we appreciate you and your stories. Tell your son to keep moving forward. And that's as good as it gets.
 
</strong>Kim Cohen ** 1:06:36
Yeah. Thank you so much, Michael. Well,
 
<strong>Michael Hingson ** 1:06:39
thank you and everyone who has been listening. Thanks for being here today. I hope that you've enjoyed it and that you have been inspired a little bit. I'd love to hear your comments, please feel free to reach out to me my email address is Michaelhi M i c h e l H i at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page, www dot Michael Hingson m i c h A E l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And when you're there, and now that you've listened to this particular episode, I hope that you'll give us a five star rating. We appreciate it very much. We value you You are the people who make us a success and and we love to hear what you think about all of our shows. And I know that Kim will love to hear what you think about all that she has had to say today. So, again, Kim, thanks for being here. And we look forward to the next time that we get to chat on this topic, the mindset.
 
</strong>Michael Hingson ** 1:07:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Love of Learning with Kim Cohen</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4e5945b5-4855-4767-9d1a-bbc1d854c096.mp3?source=rss&amp;ext=asset.mp3" length="41524308" type="audio/mpeg" />
<itunes:episode>53</itunes:episode>
</item>
<item><title>Episode 52 – Unstoppable Collaborative Leader with David Savage</title>
<guid isPermaLink="false">https://pinecast.com/guid/f8f1e485-0910-4f8c-b4e0-6383d0917150</guid>
<pubDate>Fri, 26 Aug 2022 11:00:20 -0000</pubDate>

<itunes:duration>01:05:51</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c94d5599-0b66-4925-9d0b-eca2d9f4752a/UM052-David_Savage-coverart.jpg" />
<description><![CDATA[<p>David P. Savage is our guest today. I must say at the outset that he conveyed to me a concept I believe we all should consider. Near the end of our time, David discussed the concept, “Unlocking the possible within a culture of collaboration”. David will explain that and many other thoughts and insights during this episode.
 
David has been extremely involved in the energy industry throughout his career. He has led teams and groups and he also has taught others to lead using his concepts around collaborative leadership.
 
No matter what David teaches and says, I find him to be a person who is always learning. He also passes along what he has learned, a trait I admire.
 
I believe you will enjoy our discussion today. As always, please let me know what you think, and please give us a 5-star rating wherever you find this podcast.
 
<strong>About the Guest:</strong>
David brings expertise, experience, and leadership including oil and gas, renewable energy, health care, entrepreneurship, stakeholder engagement, business development, coaching, and conflict management. Over a ten-year period, David and his partners collaborated to develop 5 companies and 4 not for profits. Since 2007, Savage Management has focused on building capacity, innovation, and accountability in people and in and between organizations and communities.
Beginning in 2015, David has published seven books and hosted forty-five podcasts on collaborative leadership, negotiation, critical thinking, and collaboration.
Currently, David is;
✔   President, Savage Management Ltd. (since 1993),
✔   President 2021/22, Rotary Club of Cranbrook Sunrise,
✔   Co-Chair, Environmental Sustainability Rotary Action Group D 5080 (SEBC, E. Washington &amp; N. Idaho),
✔   Advisor, The Canadian Energy, and Climate Nexus, and
✔   Director, Waterton Glacier International Peace Park Association.
Past director roles include the ?aq’am (St. Mary’s Indian Band) Community Enterprises, Canadian Association of Professional Speakers Calgary, Heart and Stroke Foundation Alberta, Nunavut and NWT, Petroleum Joint Venture Association (President) and Mediators Beyond Borders International- Canada.
David’s public speaking highlights include;
✔   Mediating the Evolution of Climate Justice for Mediators Beyond Borders International (MBBI),
✔   Nobody Gets to be Right: How to Lead Collaboratively for MBBI,
✔   Leading as a Positive Conflict Resolver: Don’t be an A.C.E. Hole,
✔   How to Produce Better Outcomes through Well Designed Collaborations for Rotary International Conference and
✔   Creating Shared Value is the Way: Collaboration is the Path.
Conflict, misunderstanding, misalignment of organizations and their leadership, lost productivity, wasted time, and wasted resources resulting from limiting perspectives, distraction, and hardline positions are damaging our today and our future. Our shared future matters!
 David’s books; Seven books available in print, eBook, and audiobook.
Better by Design: Your Best Collaboration Guide, Break Through to Yes: Unlocking the Possible within a Culture of Collaboration 2018 Edition, The Collaborative Podcast Series: Book 1: The Foundations For Collaboration, Book 2: The Collaborative Guest Podcasts, Book 3: The 10 Essential Steps and Book 4: Unlocking the Possible, Break Through to Yes: Unlocking the Possible within a Culture of Collaboration
Think Sustain Ability published in Sustain Magazine
Company to Company Dispute Resolution Council published the Let’s Talk Handbook.
<a href="mailto:david@davidbsavage.com" rel="nofollow">david@davidbsavage.com</a> / 403-466-5577 / <a href="https://www.davidbsavage.com/" rel="nofollow">https://www.davidbsavage.com/</a> Let’s talk.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
 Hi, and welcome to another episode of unstoppable mindset. Today we are going to be talking with David Savage. David is an expert in helping companies manage conflict and he deals with leadership. And when I asked him how he wanted me to introduce him, he also said and I'm never late for dinner. So I can't argue with that either. David, welcome to unstoppable mindset.
 
<strong>David Savage ** 01:47
Thanks, Michael.
 
</strong>Michael Hingson ** 01:49
I'll bet he didn't think I was going to do that, folks. But you know, that's what you get for asking in the answering. So Well, we're glad you're here. Why don't you tell me a little bit about you, maybe sort of early stuff and all that and we'll go where we go. All right.
 
<strong>David Savage ** 02:04
Really appreciate this. And hello to all of your network of fans out there who enjoy dinner. The background to me is I've published seven books and 45 podcasts on collaborative leadership and inclined conflict resolution. I teach negotiation, mastery circles. And I'm the grandfather of five. I've been in the natural resource and energy, energy transition business all my career. And throughout my career, I've realized I really enjoy working with people and getting business to work better together. When I'm called in to be a firefighter, when supper on the stove is on fire, I I find that it's often that common sense thing that people miss. Often the they get stopped in their stoppable mindset is to their anger and their their reptilian brain and their reactivity. And rather than one of the my 10 essential steps to collaboration is set your intention. So before I met with you in this recording session, Michael, I am sat and set my intention to say let's have some fun today. Let's go different pathways. So you and I are picking up on the same vibe here. But I always want to remind myself on what do I want to have for this conversation or what's the outcome and of course the outcome for this is not only to have fun and not be late, but also to allow your listeners your viewers a few nuggets on my perspective on an unstoppable mindset.
 
</strong>Michael Hingson ** 04:00
Where are you located?
 
<strong>David Savage ** 04:02
I live in Cranbrook British Columbia and Kootenay Rockies of Canada.
 
</strong>Michael Hingson ** 04:08
So it's not dinnertime. So you also don't want to be late for lunch.
 
<strong>David Savage ** 04:12
Yeah, well, and I just made lunch for me and my partner and so it's all good. And and in fact, in a couple hours we want to go to Naik into the community forest and it's some nature breathing in
 
</strong>Michael Hingson ** 04:28
fresh air. Yes. Well being a grandfather of five. So when you became a grandfather, was it kind of a quantum leap to I can spoil these kids and send them home at the end of the day and all the things that we hear about grandfather's
 
<strong>David Savage ** 04:45
Well, I'd like to tease that that grandpa grandparents or parents without rules. At the same time, I just love developing the relationship with my grandkids in teaching them value views and how they are loved and respected, I think indoors with my grandchildren, because in this world today we have a lot of separation, a lot of polarization. And that generation and the next generations younger than me, are the most talented and brilliant in history. So. So for my grandchildren, I want to allow them to, to dream together. We're in fact, with two of my grandchildren, 14 year old green and 12 year old Sarah, we're actually in the process of writing a book together to help them those possibilities in their mind that they can, they can create, they can they can be in. If our shared book is only read by the three of us, that's fine. If it's read by a young adult in Afghanistan even better.
 
</strong>Michael Hingson ** 06:02
There you go. Why do you think that you're unstoppable?
 
<strong>David Savage ** 06:10
Yeah, I struggled with that question. In preparing for this discussion, Michael. Of course, nobody's really unstoppable. But when I face dramatic obstacles, I really go to my values. I really go to my sense of, okay, who am I? transparency, honesty and integrity. take the high road. So in some instances, you know, in my own personal life, about seven years ago, I had a huge challenge in my personal life. And people kept on saying, Well, why don't you you know, play the same game as they are, I just won't do that. Because that would actually stop me to allow me to continue to evidence to my family, my grandchildren, my clients, that being honest, being an integrity and and showing my vulnerability, then I can include them. What happened with that is, at the end of the day, the really challenging several years for me, I came out, probably better than anybody expected. Because I would not be dragged down I would not be stopped and in my sense of who David Savage is,
 
</strong>Michael Hingson ** 07:34
well, do it. Do it slightly a different way. What what do you think unstoppable means or what is unstoppable mean to you?
 
<strong>David Savage ** 07:47
Yeah. I really believe it is a sense of okay, yes, we are going to have some major obstacles in our lives there, there will be diversions and detours. But to me, Michael unstoppable means I know who I am, I know where I want to go to. And and I will be unstoppable in achieving my goals, my intentions, my dreams.
 
</strong>Michael Hingson ** 08:13
You know, it's interesting that when phrases and words suddenly catch on with people, they get overused. And I do hear a lot about something being unstoppable or someone being unstoppable. And unstoppable is become a pretty, pretty major buzzword. And I think sometimes overusing those words diminishes their value. And another one is amazing. We always hear about something being amazing, or someone being amazing. I know, people with disabilities who succeed and do the same things that everyone else does or do are called Amazing. And why is that? Really because in reality, what it means is you just don't have a high enough expectation of us to recognize that. It is an amazing, it is what everyone else can do. And why shouldn't we be able to do it, so don't call us amazing. Call us normal call us part of society. But you know, it's that are unstoppable. And it's the same sort of thing. We overuse the terms, but I like unstoppable mindset and the way you just described it, because that's really what it's all about your goal. Unless something really causes you to change it. Your goal is what you you shoot for and what you work to achieve. It may well be that your original plan for how to achieve that goal may change. But still it's the goal. It's the overarching principle that stays the same.
 
<strong>David Savage ** 09:48
Yeah, yeah. And I love the combination of the two words because unstoppable to me, Michael, is the mindset. Yeah, I can be deterred Written, delayed and all that stuff, but if my mindset is, I want to, I have the skills, I have the network, I have the resources available to me somewhere to get to where I want to be, then it's really my mindset. It's the mindset that gets me there.
 
</strong>Michael Hingson ** 10:18
Yeah. Which is really what it's all about. Hence, why we call this unstoppable mindset because I think it really comes down to mentally what you think and how you go forward. You know, there are a lot of ways to do it. Some people talk a lot about visioning, vision boards and other things like that. And there's in some people just adopt the mindset that I'm going to achieve my goal. But also achieving your goal means that you're going to do it in an ethical sort of way, too. Yeah.
 
<strong>David Savage ** 10:51
And the word victim just popped into my heart and mind, Michael is, there are some of us, all of us some of the time, but some of us that just want to hang on to being the victim. Well, to me, that just means I'm giving my ex myself an excuse to not get what I really deserve. And I'm not courageous enough to take the risk of failure or retry, retry, retry, you know, I've got one client, I've been working with coaching. And they, they simply want to go to that mode of, you know, the world is bad to me and I want them to negotiate a better world for themselves. It takes time the victim applies to all of us. What I would also say a real good friend of mine for the last 15 years is a disability rights advocate lobbyist in Washington DC for probably a decade and really worked hard in integrity because she had visible challenges that I don't have and about five to seven years ago Rhonda decided joining in to take a break you know Washington's are sometimes a toxic place and and she ended up going on a three months walk about literally she just took a little economy car and drove around North America talking to folks and saying hey, do you mind if I sleep on your in your spare bedroom or you know, she often captain or occur. And with when we were out on Vancouver Island, she would go swimming with us. So while she had limited use of her limbs, she was unstoppable she still is and she's still a strong strong image and connection and friend for my family members that said well, flicks liquid Rhonda Dyson, she's pretty unstoppable. And it was also self care for her to to get away for a few months and just kind of hit reset,
 
</strong>Michael Hingson ** 13:09
which is really what it's about, to a large degree. I know a woman who happens to be blind and she and a friend of hers who also is blind. Two or three years ago, I can't recall which just decided they were going to go down and spend a period of time in Peru hiking and touring and so on just the two of them by themselves. And they did and had a heck of a time. And what she said to me was it was certainly unusual to do that to women by themselves much less to women who happened to be blind, but hey, we had so much fun wouldn't trade it for the world it's it's all about mindset and all about attitudes to do the things to do the things that we we choose to do and want to do. And it's like anything else. It's something where were our goals may take a while to achieve. I mean, I think it would be fun to drive a car to really drive a car at least I have in the past but really seriously now given the way most people drive I'm not sure I want to be on the road I I just admire my wife all the heck because of the fact that she drives us around. And and you know, the two of us and people are crazy. They just the way they drive and I hear her descriptions all the time. She also happens to be a person in a wheelchair so she uses hand controls and does it but geez driving has just gotten to be crazy in the world.
 
<strong>David Savage ** 14:51
Yeah, the you know one of the metaphors that I like to talk about and use when it comes to overcoming barriers is either sports or racecar driving, you know, if I'm driving my Missouri, at 140 miles an hour, 200 kilometers an hour, and there's a crash in front of me. If I look at the crash, I'm going to hit the crash. If I look at where the sliver of road in between that car and the ditch or the wall, I can get there. So it is that constant sense of where do I want to be and continue to look at that? I, there's just so I have no credibility, because when it comes to disabilities, I have many abilities. I've got many disabilities, maybe mentally sometimes. But at the end of the day, what I do with respect to diversity is I really focus on including all the voices, including all the perspectives, so people that are very different from me, people with a different culture, different abilities, different demographics, I really want to, to the best of my ability, include them in my negotiation, my leadership and my teams to say some of the most brilliant insights come from the most unexpected places. Often, oftentimes in my, in my green team, and my rotary environmental sustainability group in Washington, Idaho and British Columbia, the most brilliant ideas come from the 16 to 18 year old young people. And they tell me, David, we've never had this voice. Nobody's actually listened to us before. And we say, as the old folks, please, please inform us, please share your wisdom, because it is and when, especially when we're talking about sustainability, it is your future and our shared future. But we better stop minimizing those that are  nodes that are that we're in conflict with, they have much to teach me.
 
</strong>Michael Hingson ** 17:26
But it also goes the other way. And that is that people who have lived long lives who have been successful or who have observed life, also have a lot of information that they can share. And all too often, we ignore that as well, especially when they get past a particular age. How do we break down that barrier as well? Yeah,
 
<strong>David Savage ** 17:53
ageism is I think what we're talking about right is, Well, geez, I was an ageist once, before I got old. I remember telling my parents when I was a young kid. Yeah, don't trust anybody over 30. And oftentimes, in our culture, especially in North America, anybody that's over 60 Well, they're not worth the investment. They, you know, they're rigid, whatever, those shackles they put on our opportunities. It's just, you know, we are our job, as elders, as mentors, as coaches, is to create the safe space and mentor and help encourage. And I think our job is not to block the block the road just to continue that metaphor is, I find that there's too many people in my demographic, they're still trying to hang on to power. And our greatest gift now is to encourage the healthy use of power by those that are younger than me. So So I think it's a bit of a twist on the ageism. Yes, I love my work. I want to do this work for another 10 years at least, I'd love my clients around North America. But it's time for me to do everything I can to support those clients, those young people, those next generation, those people that are are different from me in so many experiences and cultures, it's it's prime time to get them ready, capable, accountable. And in leadership,
 
</strong>Michael Hingson ** 19:38
of course, you get to be 30 At some point, and as some say, it's amazing. When you think back on it, how much your parents learned by the time you were 30 Right?
 
<strong>David Savage ** 19:51
Yes. Yeah, I think I think I think Michael there is a somewhat predictable when you know, to me roles start saying no, most often, that's a healthy thing. And then when a teenager starts expressing and demanding their power, that's understandable and expectable, but at some point, but once those young leaders have their own mortgages, their own careers, their own children, it's like, huh, Mom and Dad weren't all that stupid.
 
</strong>Michael Hingson ** 20:25
And the other side of it is that, as we gain more wisdom, hopefully and as we get older, rather than saying no to those teenagers necessarily, it would be it would be appropriate to say no, but let me show you and tell you why I say that. And then you do have to let people make their own mistakes. And, and IT risk taking is certainly a part of what we all have to do. I remember when my parents were told that I was blind at about four months old, and the doctor said, send him to a home because no blind child could ever amount to anything, my parents rejected that. You're kidding. And oh, oh, it happens all the time, even today, that the expectations for people who happen to be blind are extremely low. And they blame it all on the blindness, rather than allowing us the opportunity to flourish. And it doesn't just happen with people who are blind. I mean, we see it with race and so many different kinds of things in our world. But for blind people, it happens all too often, my parents went the other way, I don't think to an extreme, by any means, because they always kept an eye on me, they always talked with me, but they let me do stuff. until I was five, we lived in Chicago, when I'd walked down to the local candy store, I'd walk around the neighborhood, I went to kindergarten when I was four, and was involved with a lot of activities around the school, some of which I remember and some of which I don't. But my parents then when we moved to California allowed me to take risks and a little bit more rural community, I learned to ride a bike and figure out how to know where cars were, when they were parked on the streets and other things like that. And they allowed me occasionally to kind of get get hurt a little bit or whatever. But there were always discussions around and saying, what did you learn from that? And I think that's the biggest issue that we can teach anyone is introspection, and say, at the end of the day, whether things went well, or they didn't go, well. What did you learn from it? And can you go back and think about that, can you go back and think of the choices and how you would improve what you do?
 
<strong>David Savage ** 22:52
Very much. So I just want to go back to my first of my 10 essential steps in collaborative leadership is sent set intention is my intention for that young person on my staff or my child, it's my intention for them to grow powerful, influential, successful, and brilliant and healthy. While there is one roadmap for me and for that relationship, or is my intention to keep them safe? And I think those are almost mutually exclusive intentions. Seat safety can do a lot of harm.
 
</strong>Michael Hingson ** 23:38
Well, yeah, um, I think the issue about safety is that we need to teach what it means to be safe and to stay safe. And then we need to let people make choices based on really having the the appropriate knowledge, which is part of the whole way we get to be successful in understanding some of these things. Because ultimately, you have to try things for yourself. I mean, how often do children get told don't touch the stove? It's hot. And you know, eventually they're going to touch the stove when a Tom but but why do they do that? Are they doing it just to rebill? Are they doing it because they don't understand what it means. And if if it's the ladder, it's all about exploration. But once they do it once, they won't do it again, because they now really understand. And it's like blindness. People talk about blindness all the time and they talk about what we can't do and that blind people are not really capable of working successfully like others. And of course, we can show lots of evidence of that. And a lot of blind people subscribe to that because they don't know differently until the time that They, in fact discover they can do what they really want to do. And employers discover that hiring a person who is blind or someone who is different than they really isn't that big of a deal because we can help them become successful, then it isn't just a theory anymore. It's an emotional buy in.
 
<strong>David Savage ** 25:24
Yes. I'm also thinking of another friend of mine in Calgary. When London, England was hosting the Summer Olympic Games, he was the drummer on the video to introduce everyone to the London Olympics. And no, just picture a drummer doing great work, really high energy. And then think about when there was the Paralympic Games. And he was a victim of thalidomide, he has no arms, and yet he's one of the best drummers I've ever heard. So there's there's a challenge to our perspectives. I think also, when I think of some of the helicopter parents who just want to protect and therefore disrespect, and disempower their own children or their own staff members, then I think of people like Michael, who was high up in a tower on September 11 2001, you should definitely wear it safe, and you survived.
 
</strong>Michael Hingson ** 26:36
Well, you know, and helicopter parents, for example. I understand it, intellectually, I understand and you do to what their concerns are. But what, and let me go on with today's world, it's got to be a whole lot less safe being a kid than it used to be, especially girls, but not just girls, but kids in general. And at the same time, if we don't find ways to teach children the same things that we learn from our parents, although we may be doing it in a different way we are and coming at it from different directions, we still need to teach them those things, because those are the basic things that allow us to survive.
 
<strong>David Savage ** 27:26
Yeah, a huge challenge and opportunity to change that mindset of we need to lock everything up, we need to keep our children safe, we need to need to need to need to, well, I still have family members and friends that don't have a lock on their house. So they can go away for two weeks and they know that house is going to be fine. That mindset of we need to protect ourselves against what might be out there. And I definitely agree with you might call that some of the risks are very great and very dramatic. And at the same time, if if we are falling prey to that mindset of fear and scarcity, it really takes away again, the power, the ability, the risk taking for people just to have fun outside, go out with your friends and not feel like you have to be driven to and from and all of that good stuff. God in your organization and being a be able to just do a lot of different innovative things together. When we get so tight, and so fearful of the consequences, I think the consequences are already here.
 
</strong>Michael Hingson ** 28:45
Yeah, and we, we make the consequences, all that much worse by not preparing people. And that's what we as older people also need to learn to do is to understand the society and help prepare those younger than we and use our knowledge and creativity to find other ways to teach. I remember being in New York before we moved to New Jersey, when I was working for a company, I would travel back to the New York area from time to time. And I decided I wanted to take a walk around Midtown Manhattan. We were up near Times Square actually. I was staying at a hotel. And I'm another thing I was I was gonna go to my favorite record store in New York City at the time that actually sold records even in the 1990s colony records. And I walked out of the door to my hotel. And this guy comes up to me and he says, hey, you know, I'm a guardian angel. Do you know who we are? And I said, Yeah, I'm familiar with you guys. Being around to help people and so on. He said, I'd like to just walk with you. And I said you don't need to. He said I really would like to and I said well if you feel it's necessary. But you know, here's what we're gonna do. And I let him walk with me and it was fine. Other times P and other people weren't around. But I would like to think that he didn't just do that sort of thing for me. And as I learned, and in learning more about them, I wasn't the only person who got assisted or monitored by these people. And it was really nice to know that there were people who were spending the time to look out for you, so long as they didn't try to restrict, you know, what you do. Now, if I wanted to go into the middle of Central Park where it was dark, I suspect he would have been a little bit more concerned. But I also wouldn't do that, because that's a reasonably unsafe place to be. And so I think that there are certainly practices that we all need to deal with to help keep ourselves safe. But I learned enough about the environment that I understood a lot of those things, and even so he wanted to help. That was fine.
 
<strong>David Savage ** 31:02
Yeah. I'm thinking about the definition of respect that I was taught about 18 years ago, me and others were teaching and negotiation mastery at the Omega institutes near Rhinebeck, upstate New York. And one of the participants came up to me and said, Dave, do you know what the definition of respect is? And I said, Well, yeah, I think I do. But obviously, you have another take. And she said, respect is not doing for others what they can do for themselves. And I love that. I just love that definition of respect.
 
</strong>Michael Hingson ** 31:45
I am a firm believer, and we need to teach people to fish, not give them a fish. And yeah, I think that makes absolutely perfect sense. I know that. And I've said it before in this podcast. When ever I've hired a person to sell for me, I have always, on the first day said, I know I hired you, I'm your boss, but I hired you because you did a good enough job to convince me that you could sell our products. So my job is not to tell you what to do and how to do it. But my job is to work with you to see how I can be a second person on your team, and add value to what you do. And as we learn to work together better. And we figure out how I can assist you, which will be different from how I assist the guy at the desk next to you, then we will have a better relationship and you will be more successful. And the point is that I could add value to the people whom I hired. And that's the way it really ought to be. And one of the value is that I could could teach them things and they had to be willing to to listen. And the people who chose not to take advantage of a lot of that kind of stuff weren't successful. And the ones who did were extremely successful. But it wasn't just because of necessarily what I did. But they were already on a path to being observant and analyzing and making good decisions.
 
<strong>David Savage ** 33:25
And may I suggest open
 
</strong>Michael Hingson ** 33:27
and open. And so we were able to be successful together.
 
<strong>David Savage ** 33:35
That being coachable that part of me being coachable being realizing that I don't know it all. And you and I and others can do far more together than I can ever do. On my own. It's it's apparent, but sometimes it's just not apparent.
 
</strong>Michael Hingson ** 33:55
Right. Tell me what you mean by Nobody gets to be right. I've heard you say that before.
 
<strong>David Savage ** 34:01
Well, we've we've talked about teenagers and somebody that and children and all that and and I learned as a father that raised my three kids on my own substantially. You is more important for me to give them power and accountability, positive and negative. Then I I learned in so many that conflicts that I've engaged myself in by simply listening and listening and listening. profound ideas and innovations changes to the directions come when I come forward not feeling I have to pitch or convince or sell you. Pardon me, Michael. So I think as a leadership coach, encouraging leaders and family members and parents to be more curious, the less polarizing and command and control the greater the outcome. So it is it is in this these complex times is a real power to be curious.
 
</strong>Michael Hingson ** 35:11
Curiosity is a wonderful thing, and we should never discourage it. And, in fact, we should encourage it. And all too often again, we discourage it way too much.
 
<strong>David Savage ** 35:25
Yeah. Yeah, all I can say is listen, listen, listen, I have in companies that I've been part of the management, we've run into some conflicts. And after weeks and weeks of simply listening to our opposition, we came up with far better capital expenditure and facility plans, and our shareholder, our shares tripled, very quickly. If I would have been command and control, this is the way we're going to do it, I'm going to convince you and I've got these rights while that company was still next door, and they never got anything built. So this is not soft skills. These are hard skills for communication for families, for organizational leaders to say, what if I stayed open? What if I actually realized that there's a gift in what the person it seems to be challenging me, there's something there some gems, some piece of gold that I need to uncover?
 
</strong>Michael Hingson ** 36:31
One of my favorite books on leadership and team building is The Five Dysfunctions of a Team by Patrick Lencioni. And yes, yeah. And I think one of the most important things he talks about is, when you're working as part of a team, when the team makes a decision, or even if the team leader says this is the way we're going to do it, you go along with that. But if it turns out, it wasn't a good decision, then the team recognizes that collectively, it has the wisdom to make a change, and to try something different, and it may happen several times. But it has to start with respecting that the team is in it together. And respecting that. Who ever maybe created the final decision that wasn't right, is also wise enough to recognize it wasn't right and then work to find a better solution.
 
<strong>David Savage ** 37:36
Very much, so very much. So. You know, Patrick Lencioni is an amazing leader. He's taught me a lot. Another book that I really encourage our your listeners, your community, to read, listen to take in is think again by Adam Grant. And I just want to share a quote that really, I think lands the point that you and I are exploring here. It takes humility to reconsider our past commitments, doubt, to question our present decisions and curiosity to reimagine our future plans. What we discover along the way can free us from the shackles of our familiar surroundings, and our former selves. I think that's a, an incredible invitation to learning. And through curiosity, and challenging myself to think again, and then think again.
 
</strong>Michael Hingson ** 38:40
Well, Jimmy Carter once said, we must adjust to changing times while holding to unwavering principles. And I think that that's just as important. There are basic tenets, there are basic principles. And I think that as we progress in our development, which is another way of saying maybe as we get older, we make sure we understand the principles but then we have to teach those principles to others and recognize we may get to them in a different way. I mean, in the past, you went to school and teachers wrote on the blackboard, and they lectured to you and so on. It's a whole different world. We're still teaching, we need to adjust to the fact that the process might change. But what we have to do is still the same.
 
<strong>David Savage ** 39:30
Yeah, the my experience I just sold a used for runner, and my habit is to buy brand new and I want and then drive it for 500,000 kilometers 350,000 miles. And so I sold mine and and I had the experience this time because I had that vehicle for 13 years I had this experience of We put it on Facebook, and the awful toxic comments on Facebook from just trying to sell a great condition used for runner. Everybody had to pile on and be really rude and angry. And then they started to a social media fake that people that really love the vehicle said, Oh, no, this is really great. He was just astounding. So I just thought, you know, I gotta take it off Facebook, this is not a conversation where I can get my use for runner in the hands of somebody that would really love it and appreciate it. Went on to ge, ge and autotrader. And all those and there was much more civil. But again, you know, changing in culture, my view is, if you like a vehicle, come look at that, look at the service records, get it inspected, drive it, talk to the owner. And then if you like it, then making an offer. On those other online sites, people said, well, we take this much, and I said, I'm not going to negotiate until I know that you're going to come and look at it and see what you really buying. Because, you know, I could sell you a bucket bucket of bolts for half price. But that's not a bucket of balls. And and so of all the people there was probably 30 people on Facebook, that were posting toxic comments, there was probably 20 people on the other platforms that just wanted to talk about price. And there was only four that came in sight. And then I had a number of people saying, jeez, that is worth it. I'd like to buy that. So as a negotiator, I always say you know, the money comes last, whether it's your corporate culture, your family, but to deal with a the issues, the interests, the opportunities, and then whatever's left, we can talk about compensation. But in in my social media and my online experience in selling a used for renter, it's like, wow, that wouldn't have happened even five years ago. And yeah, I'd rather just, I was, I think it might have been with you and I talking last week, Michael, I said your three wonderful to have 10,000 connections on LinkedIn. But four would be very profound if they were the right four,
 
</strong>Michael Hingson ** 42:18
correct? Well, and connections is the operative word. I was talking with someone yesterday about a lot of the things with social media. And the fact is that, are we really connecting with a lot of social media, Facebook, and so on, you just talked about posting a lot of toxic comments and so on. But it took some heavy work to get to four people who really connected with you. And then decided this was worth exploring, rather than just spewing out a lot of toxic stuff that doesn't serve anyone's purpose.
 
<strong>David Savage ** 43:00
Or even selling a one size fits all solution. You know what? There's so many people that approach I'm sure you way more than me, Michael, just hit you with here's my package, and here's why you need to buy it. And that just doesn't work for me. It's okay. What's the challenge? What's the optioning? What's the pain? And then let's collaboratively come up with a solution or a service that suits you. Well, then that takes way too much time I just want to package? Well, you don't want to really solve your opportunity or your problem then
 
</strong>Michael Hingson ** 43:37
when people asked me to come and speak. And I'm sure you see it a lot to the very first question is what do you charge? So I'm, I'm glad to tell people I I say all the time well, in 2016, Hillary Clinton got $250,000 to speak for Goldman to Goldman Sachs. And I think I'm worth it. And in some people stop for a second. And then they realize maybe that really wasn't what he meant. And it breaks, but it breaks down a lot of barriers. And ultimately, my response is I'll give you a number. But we really need to see what you need. And I have I've done presentations where we settled on a number but I will also say as long as I'm there. And we do settle on a number as opposed to it being a hard and fast. It has to be a certain amount, right. But I also say that when I'm there, I'm your guest, and I want to add as much value as I can. And so now that we've agreed on a number, let me also say if there are other things that I can do for you, in addition to speaking during this particular time segment at your event, if I can do any other workshops and so on, let me know I am glad to do that because I'm coming there to help you to be of assistance to you to add value to your event and I will Do whatever you need me to do. And some people have really taken me up on that. And it turns out that I've done a whole lot more work than we originally talked about. I don't charge more for that, because I'm there to be of assistance. I'm going to be there anyway. And it's also a lot of fun.
 
<strong>David Savage ** 45:19
Yeah. So to your point, you know, you might do a keynote, and then two or three breakout sessions and private meeting and follow up. You know, I guess that's not only very clever and generous expertise, Michael. But it's also the realization that no matter how much money even if somebody offered me a quarter million, which nobody has yet, for some reasons,
 
</strong>Michael Hingson ** 45:44
offered me that I'm really disappointed. But yeah, go ahead. But even if they did,
 
<strong>David Savage ** 45:49
I think your quote, your response would be the same as mine is, how do we make this really effective over time? Because Because being a speaker, you know, it's not all that difficult to create some hallelujah moments. But I think this statistic says is three weeks after a speech, nobody actually remembers what you said. But they can remember what you challenged them with, or how have you felt? Yeah, so so it's a it's a long term commitment. It's not a pay me a bunch of money, and I'm gonna go cash a check and run away. Not at all not not for you, not for me.
 
</strong>Michael Hingson ** 46:27
That's my belief. And when people come back in six or nine months, or even years later and say, We remembered you, because, yeah, and we want you now to come back, or we remember what you said. And we really appreciate that. And we still hear from people about the time you were there, then I can't I can't complain a bit.
 
<strong>David Savage ** 46:50
I think that's true. And leaving earlier this afternoon, I was approached by a group by the central Canada. And I said, Well, how did you find me? And they said, well, our President participated in one of your negotiation mastery circles 13 years ago. So there you go. Some words still worked. And I think the other parts in you know, when we talk about unstoppable mindset and diversity and supporting those that aren't naturally are currently in the inner power circle. I think it's also important to allow them to negotiate what they pay me. So for example, I have a series of prices. If if, if a client is in a major conflicts, and they're going to try Oh, well, there's one rate, the opposite end is if it's a person, as an entrepreneur, or starting out or university or just not in the advantage position, I let them name their price. So sometimes that's free, and sometimes that's 20 bucks. And I'll say, okay, because I believe in you. Yeah.
 
</strong>Michael Hingson ** 48:06
And sometimes the, the, the amount has to be reasonable enough to make it so you don't lose a lot of money, at least expenses. And sometimes I've spoken just to get expenses paid, and I will sometimes do that. But I also find the people who just try to always negotiate you down to paying as little as possible, are the ones that take a lot more work than, than others. And they also can be some of the more challenging ones to work with, from the standpoint of just, they're hard to work with, as opposed to genuinely trying to deal.
 
<strong>David Savage ** 48:44
Yeah, they're the, they're the ones wanting to buy the foreigner for two thirds of the value, they're not prepared to actually make the investment of building a relationship with you designing something that's powerful. And, and I'm also thinking of that famous wine experiment, you know, where, where they took a bunch of wine experts, and they said, here's a $90 bottle of wine, and here's a $9 bottle of wine, and then got them to rate them individually. And then they switched the labels. And I was the one that they were told was the $90 bottle of wine was far superior to the 919 dollar one. So that there is that impact of you know, separate and aside from those starting out starting over entrepreneurship. You were valued more, the more you charge, which is kind of an interesting metric.
 
</strong>Michael Hingson ** 49:42
Right? Well, Trader Joe's, which is a store shop in this country, it's a decent chain, had Charles Shaw wine, or sometimes called to buck Chuck because they sold it for $2 A bottle. Wine wasn't the greatest in the world, but I recall many years ago, there was a blind taste test in New York. And one of the wines was to buck Chuck. And it won the top award for wine. And then when people discovered it, they all wanted to change their minds. And, but but the bottom line, is it. The damage was already done, folks, if you will.
 
<strong>David Savage ** 50:21
Yeah. So. So I want to I know that we're getting close to the end of our discussion, Michael, and I'm really enjoying this because you and I play together? Well, I believe. I want to ask you a question.
 
</strong>Michael Hingson  <strong>50:36
All right, and then I've got a couple for you. But go ahead. What is
 
</strong>David Savage ** 50:39
in this moment is one quality that you think is most important to be an unstoppable mindset? What's one quality?
 
<strong>Michael Hingson ** 50:52
For me, I would think that probably the most important quality is that you truly analyze, and think about what you are doing and what you want. And, in your own mind, create what you feel is the pathway to get there. And then be open to change. So in a sense, openness is part of it. But it doesn't mean lack of confidence. But rather, you need to be open to dealing with your plan. And addressing in your own mind the issue of how do I tweak it as I go, but this is where I want to get to, and I want the plan to be it isn't having a million dollars in the bank. I think I think unstoppable is when we are helping ourselves to move forward emotionally, intellectually. And through that, obviously, also, physically and in terms of our own survival and other things like that.
 
</strong>David Savage ** 52:02
So may I ask you a second question?
 
<strong>Michael Hingson ** 52:05
Oh, sure.
 
</strong>David Savage ** 52:07
How do you want to get remembered 10 years after you pass.
 
<strong>Michael Hingson ** 52:14
I want people to remember me as someone who helped them who was able to teach them something. And I want to be remembered as somebody who was open to learning. Thank you. Now why did you ask?
 
</strong>David Savage ** 52:37
Well, to me it is that unwavering principles that you mentioned from President Carter, it is what we would call an extra, you know, it's, it's how do I stay focused on the my pathway, if I could call it that way, my, my route my values. And oftentimes when I deal with organizations and communities in conflict, I take them to the future they want to create, and we can always agree on that, then we need to work backwards. Okay. If you want to be remembered that way, what do we need to do in the next three years, and the next year, the next month, the next day? You know, it's much easier map that way? Right?
 
<strong>Michael Hingson ** 53:21
Tell me a little bit about what you're doing now. And I want to get to your books also. But what you're doing, you talked about hosting and being involved in mastermind courses and mastery courses, and so on. Love to learn a little bit about that.
 
</strong>David Savage ** 53:38
But as we as we touched on earlier, I think change takes time. So the way I approach what I serve my clients, and my volunteer obligations is the set the intention, create the measurable objectives based on the challenges and opportunities and do it over time to a gently so that we're all very, very busy. And habits take time to change. So I prefer to work with people over a six month period as opposed to a two day period. And I also I also encourage insurrection. Some of my clients have told me that I incite insurrection, because in organizations when the people in the middle have started challenging the people at the top. I think that success. I think that means they're thinking for themselves they trust enough to challenge and their ideas can be now heard. That doesn't happen overnight. And oftentimes the person in the corner office or at the top of the food chain isn't very happy when that happens. So I guess the other pre condition is the Listen at the top must buy in and must be seen to be participating and be learning as we go together.
 
<strong>Michael Hingson ** 55:07
What's one question that you ask to help understand the leadership style of someone or a new contact?
 
</strong>David Savage ** 55:16
Well, something that I was informed of, by a friend who at one time was the VP of Union Carbide. Heather asked me told me this question asked me this question. In history, in literature in fantasy, whatever, what is one person that you most want to be like? So whether it's fictional or real, what's one person that you really like to be seen as? And that's not only an engaging question, because a lot of us don't have the immediate answer to that. But what Heather told me at that time was, she's used that one question, you know, what's that superhero that you'd like most likely to be? What like, is the most profound human resources, candidate or board selection committee question she ever asked. And if, you know, some people will say, I want to be Vladimir Zelensky, or I want to, I want to be, you know, Nancy Pelosi, or I want to be, you know, any number of things. Some people don't want to be Batman. But it can actually give you a sense of their playfulness of how they want their focus their pathway, their goal, their next shift would be. So that that's one question that in itself, we can turn that into our whole further conversation as to what's that all about? What does that mean to you? What does it feel like when you get to that point? So they start so they start to claim that space?
 
<strong>Michael Hingson ** 57:08
And you get so many interesting answers from that, and the people who perhaps have thought about it, although maybe they haven't thought about it quite that way. But then Nevertheless, when you ask the question, and it pops out, you obviously can, can go in so many directions will Why do you choose that person or tell me more about that?
 
</strong>David Savage ** 57:29
Well, in in Heather's case, when she was at Union Carbide, you know, this would have been 25 years ago, the new boss said Hitler, and she resigned the next day. And Union Carbide had a series of disasters over the next two years, I won't go into them, but horrific disasters, so it really worked for her. Yep.
 
<strong>Michael Hingson ** 57:55
So who would? Who would you answer that about what would your answer be? I was afraid you knew I was gonna ask that I
 
</strong>David Savage ** 58:01
was afraid. I've always struggled with answering my own question, Michael. Because I don't have heroes. Well, it sure I have heroes that there's many admirable people in the world. But I don't attach to any of them. You know, if if I said, Geez, I'd really love to be George Harrison. Well, that's nice. But it's so it's not me. That's not me. And I think, to me, it's about becoming David.
 
<strong>Michael Hingson ** 58:39
Well, and that's true. If I had to pick someone out, because I can see you might try to spring this so I was about to I'll answer. My favorite science fiction book is The Moon is a Harsh Mistress by Robert Heinlein. And it's a story of the takes place in 2075 300 years after the US revolution. And as part of that whole thing. There is a a technician, basically, who works on the it's a revolution on the moon. So the moon has been colonized, and so on. And so there's this whole system where what you pick up on fairly quickly as the moon is being treated, like America was being treated by England in 1775. And there's this computer technician who's working on their major mainframe who discovers that the computer has as he put it woke up and it's, it's, it's established its own personality and so on. And he and the computer, and a few other people start to think about how do we revolt and rebel against the lunar authority, the company on Earth, it's coordinating the moon stuff, right and keeping everyone subjected to horrible things. And along the way, one of the people that he brings into this Is Professor Bernardo dela Paz, who was one of his teachers. And I would like to be most like Professor Bernardo dela Paz, because one of the things that that happened is that the professor as, as the main character in the book, Manuel Garcia Kelley talks about, he said, the professor once said, many times, I will be teaching someone, something that I don't know a lot about. But as long as I can stay at least a lesson ahead and continue to learn myself, then we'll make progress. It wasn't quite the way he said it. But similar to that, and I liked that attitude. And I just think it's the kind of attitude I would like to have is, if I can teach and as long as I can stay a little bit ahead and be challenged, and work with people, then I'm good.
 
</strong>David Savage ** 1:00:54
Yeah. So you're evolving your lessons evolving your own learning, and not simply rolling out, you know, the curriculum that you've done for the last five years?
 
<strong>Michael Hingson ** 1:01:04
Right. Tell me a little bit, because as you said, I know we're getting a little bit late, but we're having a lot of fun with this. But tell me about your books.
 
</strong>David Savage ** 1:01:17
Well, thank you, Professor dill abounds.
 
<strong>Michael Hingson ** 1:01:20
I'm you should read the book. It's a great book.
 
</strong>David Savage ** 1:01:23
I haven't read a Heinlein book in a long time, but I love them viewed beautiful art history and visionary writing my books. Actually, in the three books that I'm writing right now, one with two of my grandchildren, it is fiction. So I'm getting into fiction, the seven books that I've published so far on Audible. Kindle, in print, I've, it's really a breakthrough to Yes, unlocking the possible within a culture of collaboration. So I'll say it again, unlocking the possible within a culture of collaboration. And I guess, my 10 essential steps for collaborative leadership, my better by design, which was my 2018 latest book, I really want to help people work together better. One of the one of the things that I think is clever about the the title, the cover of my first two books, breaks through the s, is I've shadowed four letters in the title of break through the s on the cover. And those letters are E. G. O 's, and egos are the greatest barriers to collaboration. So I love the playfulness, I love having some artistry in that. And unlike any other book that I've seen, you noticed since I started writing these in 2015, and still writing, there's not a lot of books on collaboration. And the books that are on collaboration are not collaborative books. So along the curiosity and nobody gets to be right line, Michael, I reached out and include quotes, on my seven books in my 45 podcasts, from 100 Different people in eight different nations to say, Well, what do you think about what is the greatest barrier to collaboration? What do you feel is your highest value, things like that, that are really important and, and well, while I go through, some people say if you've failed a lot, and that's true, I have failed a lot. And it's important for me to give examples of how I've failed in my collaborations, what I've learned from them, and how I, how I offer that to the listener to say, well, this is what Dave went through. Now, here's what I might do. Probably the bit, if I'm asked, okay, what's, what's the one thing, Professor Diller pause and they want to come back to being playful? is just having that pause, Professor of the pause, just have that pause between stimulus and response. Where we can say what is my intention? What what do I want to create here? And is my No, we talked about a number of words that are misused and misunderstood. Collaboration in the last seven years has become one of those along with sustainability. They are such profound and brilliant words, but they're thrown out to without any regard as to what it really takes to focus on sustainable leadership on collaborative leadership on I'm actually creating innovative teams. Yeah, we, we think we can just call a meeting, and we'll do some whiteboard work? Well, no, no, it's like that speaker negotiation, if that's the way you approach it, that you're going to be a little limited in what your outcomes are. Yeah.
 
<strong>Michael Hingson ** 1:05:21
And openness is, is ultimately where it starts.
 
</strong>David Savage ** 1:05:28
Very much. So I don't like it to be right. I do not know at all I need to encourage myself and my clients to towards critical thinking, because speed of change, and the increase in complexity is getting more and more challenging at every moment. So we must go there as opposed to defensive, angry, control based leadership.
 
<strong>Michael Hingson ** 1:05:56
Well, David, it has been absolutely fun having you on unstoppable mindset, how can people reach out to you and learn more about you, and maybe contact you?
 
</strong>David Savage ** 1:06:07
Thank you, Michael, for the opportunity to speak with you for this hours, it has been delightful again, I really appreciate you and my website would be David B <a href="http://savage.com" rel="nofollow">savage.com</a>. And you can find that ton of resources, videos, audio, their downloads. And what I would offer is anybody that contacts me, and quotes here in new and I talk in this podcast, then I will offer them a free digital copy of my book better by design, how to create better outcomes through well designed collaboration. And I'd be happy to have a conversation with any of your listeners just to say, okay, what can I learn? What can I learn from you today? There you go.
 
<strong>Michael Hingson ** 1:07:06
Well, perfect. So I hope people will reach out to you. And I'd love to hear how that goes and what you what you discover and and who interacts with you. So I, of course want to keep in touch and communicate. Anyway, I've learned a lot today. And I have always been a believer that if I don't learn as least as much as whoever I'm working with, then I haven't done my job right. So I really appreciate all this time with you. And we will spend some more together, I'm sure.
 
</strong>David Savage ** 1:07:37
Thank you so much, Michael and take good care.
 
<strong>Michael Hingson ** 1:07:40
Well, you as well. And everyone who's listening. Remember, go to David be <a href="http://savage.com" rel="nofollow">savage.com</a>. And if you reach out to David refer to unstoppable mindset podcast, and you can get a free digital copy of his book. I'd like to hear from you to know what you thought of today's so please feel free to reach out to me my email address is Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. That's M I C H A E L H I at A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to our podcast page www dot Michael Hingson M i C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. Thanks again for listening. Thanks for being here. Hope you'll join us next week. And when you rate this podcast, we hope that you will do that and give us a five star rating. We would appreciate it very much. So again, David, thank you very much for being here. Thank you. We'll see you all next time.
 
</strong>Michael Hingson ** 1:08:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Collaborative Leader with David Savage</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f8f1e485-0910-4f8c-b4e0-6383d0917150.mp3?source=rss&amp;ext=asset.mp3" length="41034096" type="audio/mpeg" />
<itunes:episode>52</itunes:episode>
</item>
<item><title>Episode 51 – Unstoppable Progress with Heather Stone</title>
<guid isPermaLink="false">https://pinecast.com/guid/7d1e4d63-7b9e-4523-9c4d-e6aa8a5f7f98</guid>
<pubDate>Tue, 23 Aug 2022 11:00:40 -0000</pubDate>

<itunes:duration>01:04:15</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/dab07605-842e-41a2-a283-af049db39f20/UM051-Heather_Stone-coverart.jpg" />
<description><![CDATA[<p>Who says we cannot be “unstoppable”? Today I would like you to meet Heather Stone. Heather, Ph.D. is a Chicago area scholar, clinician, consultant, author, and advocate for people with disabilities. Heather has been a person with low vision her entire life. At first, she was not diagnosed as such even though she could not see the blackboard in school and regularly failed in her classes. Eventually, she was diagnosed with Stargardt’s Macular Dystrophy at the age of fifteen. Isn’t it interesting that once her eye disease diagnosis was made and that accommodation were made in school for her, she not only succeeded in classes, but she excelled? And thus she became a recognized scholar. She received her Ph.D. from the University of Illinois in 2016. Of course, that was not the end of her adventure and life’s efforts.
 
These days you can find Dr. Stone doing ABA  therapy at a clinic in Chicago’s North suburbs, consulting with large healthcare organizations for The Exeter Group, or at home on the North shore with her two small children.
 
Heather has written a book entitled “Girls with Autism Becoming Women” which was published in 2018. She is working on another book which we will tell you more about once it is published or when Dr. Stone comes back to tell us about it.
 
Heather is the epitome of what it means to have an unstoppable mindset. I hope you enjoy our episode and that you take away some great insights from it. I know I did.
 
<strong>About the Guest:</strong>
Heather Stone, Ph.D. is a Chicago area scholar, clinician, consultant, author, and advocate for people with disabilities.  She received her doctoral degree from the University of Illinois at Chicago in 2016.  Coincidentally, she was also diagnosed with a rare, genetic eye disease called Stargardt’s Macular Dystrophy at UIC 23 years earlier.
Dr. Stone is a legally blind, Jewish woman who works with and studies populations of people with disabilities, primarily children with Autism Spectrum Disorder ASD.
Before completing her doctorate, Heather received a BA from Brandeis University with honors in Sociology and a double major in African and African American Studies, for which she was a commencement speaker.  She lived in Hyde Park while working on her Master’s degree in Social Sciences at the University of Chicago.</p>
<p>Dr. Stone’s book, Girls with Autism Becoming Women (2018), was released by London-based Jessica Kingsley Publishers and is available via most retail outlets.
 
<a href="https://books.google.com/books?id=-GBIDwAAQBAJ&amp;hl=en" rel="nofollow">https://books.google.com/books?id=-GBIDwAAQBAJ&amp;amp;hl=en</a>
 
<a href="https://www.amazon.com/Girls-Autism-Becoming-Women-Heather/dp/178592818X" rel="nofollow">https://www.amazon.com/Girls-Autism-Becoming-Women-Heather/dp/178592818X</a>
 
<a href="https://www.barnesandnoble.com/w/girls-with-autism-becoming-women-heather-wodis/1127839109" rel="nofollow">https://www.barnesandnoble.com/w/girls-with-autism-becoming-women-heather-wodis/1127839109</a>
 
These days you can find Dr. Stone doing  ABA  therapy at a clinic in Chicago’s North suburbs, consulting with large healthcare organizations for The Exeter Group, or at home on the North shore with her two small children.
 Look for the recent interview with Dr. Stone at Inspiration Matters</p>
<p><a href="https://www.inspirationmatters.org/HelpfulWorkDetail.aspx?name=Heather%20Stone%20Wodis&amp;id=7&amp;totalrec=7" rel="nofollow">https://www.inspirationmatters.org/HelpfulWorkDetail.aspx?name=Heather%20Stone%20Wodis&amp;amp;id=7&amp;amp;totalrec=7</a>
 
 Connect with Heather on social media
Facebook
<a href="https://www.facebook.com/pages/category/Blogger/Heatherstone-phd-101434618342388/" rel="nofollow">https://www.facebook.com/pages/category/Blogger/Heatherstone-phd-101434618342388/</a>
 
LinkedIn
<a href="https://www.linkedin.com/in/dr-heather-stone-wodis-ph-d-baa0b727/" rel="nofollow">https://www.linkedin.com/in/dr-heather-stone-wodis-ph-d-baa0b727/</a>
 
Twitter
<a href="https://twitter.com/heather42667758?lang=en" rel="nofollow">https://twitter.com/heather42667758?lang=en</a>
 </p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Hi, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And there's a reason I'm saying that because I just discovered that our guest today and my mother, her maiden name anyway, is the same. And she lives in the Chicago area. And my mother lived in the Chicago area for a long time. So Heather Stone, welcome to unstoppable mindset.
 
<strong>Heather Stone ** 01:55
Thank you so much for having me. I'm very excited to be here.
 
</strong>Michael Hingson ** 01:59
We could we could probably go back and compare notes further because before they lived in Chicago, my mother and her her family lived in New York, I think in Brooklyn.
 
<strong>Heather Stone ** 02:12
Oh, my family also was in New York before they came to Chicago.
 
</strong>Michael Hingson ** 02:18
This is getting scarier. So everyone, there is a mystery to solve.
 
<strong>Heather Stone ** 02:26
My parent, my grandfather came from Warsaw through Paris, then to New York, and eventually Chicago.
 
</strong>Michael Hingson ** 02:34
There you go. And the only thing none of us can ever find that we have is a link to Garrett of Garrett's popcorn, so we still have to pay for it. Well, you Heather is an expert on disability and inclusion studies. And we're going to get into that, but why don't you start now that we've given some of our history? Why don't you tell us a little bit about you?
 
<strong>Heather Stone ** 03:00
Sure. Well, once again, my name is Heather stone. I have a PhD in disability studies from the University of Illinois at Chicago. My experience with disability is interesting as it is for most people. I did not know I was visually impaired until I was 15. So I never remember seeing a chalkboard in school at all, I have no memory. But when my parents would take me to the eye doctor, there was nothing that he could detect at the time. So you know, he mentioned to my parents, well, she might just be kind of exaggerating to get attention. So as my life progressed, I was a terrible student. I was getting in lots of trouble. And I couldn't see. So it wasn't until I failed the vision test for my driver's permit, that my parents really became alarmed. And at that time we revisited the family ophthalmologist and he said, Oh, you know, I got this new piece of equipment. And, you know, I don't know if it's going to be effective for you. It's usually just for older people who have, you know, this disease, macular degeneration. This test is called the field of vision. Let's just put her on it, you know, let's just see what happens. And lo and behold, it revealed that I had two central blind spots and both eyes. I was then referred my family was referred to Dr. Gerald Fischman. Who I think at this point is still the the world leading right knowledges although he's retired now. Just so happened to be a UAC And so I was referred to him. And then I was diagnosed with Stargardt's macular dystrophy when I was 15.
 
</strong>Michael Hingson ** 05:10
That certainly had to be a shock. How did your parents deal with that?
 
<strong>Heather Stone ** 05:15
I mean, it was a shock to all of us. It answered a lot of questions. It put a lot of things into perspective. You know, me to this day, it's troubling for my parents who are, you know, educated people living in the suburbs of Chicago with lots of resources. And still, with all of those circumstances, My diagnosis was delayed so long, and this is like, major consequences for my life. Um, you know, everyone was telling me, there's nothing wrong with you. But yeah, I couldn't see anything. And there, they said, there was nothing wrong with my vision. So, you know, as a, as a young person, as a teenager, I was like, Well, I guess I'm just stupid, you know, I couldn't come up or crazy. I couldn't come up with why I couldn't see and why nobody believed me. So in getting the diagnosis, it was, you know, a justified a lot of things. And it. I had a big chip on my shoulder, because I realized that the problem wasn't that I was stupid, or crazy, that there was a physical biological problem going on. And I had been right. And I realized, not only was I not stupid, I think I was kind of smart. You know? I am I am I, you know, we contacted the high school. And this was, I think, in 1992. And they let us know, well, you're lucky because this new law, the Americans with Disabilities Act, was just passed two years ago. And this is going to be really great for you because it mandates you know, equal access to, to an education. And at that point, I was like, okay, you know, give me the material in a way I can see it. And let me show you what I can do. And I enrolled in AP and accelerated courses. I got A's, I took the AP exams, I got a five on the AP European History test. Five, and that's the highest score, you get five on the AP English. I passed one other AP tests, which made me an AP Scholar. I did really well on the AC t, because I was able to take it in large print. With a little extended time. I set my sights on going to Brandeis University in Boston. I was accepted early admission. And I had, I mean, college is just the best. And I had such a wonderful time at Brandeis. And, you know, pursued academia. As far as I as I could. I eventually did my master's degree at the University of Chicago, in the Masters of Arts program in the social sciences. And that was a really good opportunity for me to take courses throughout the social sciences. I had been a sociology and African and African American Studies major at Brandeis. And I was really, I was glad to have this opportunity to take sociology, psychology, anthropology courses, and I realized I didn't want to get my PhD in any of those. The only thing I wanted to get my PhD in was at UIC and disability studies. And, you know, there's, there's circles these patterns in our life and the fact that i i keep returning to UIC through all these different circles and if you know the history of the of the of the school, you know, that it was once called the circle campus. So, I enjoy the cyclical nature of my visits to the University of Illinois. And I graduated with my PhD from UIC 2016 And that was very exciting.
 
</strong>Michael Hingson ** 09:47
So, you you went up spent a significant amount of time from well High School in 1992. So what year did you graduate?
 
<strong>Heather Stone ** 09:57
From like from what is In 1995,
 
</strong>Michael Hingson ** 10:02
okay, so from high school it was 21 years to get a PhD. So you certainly, well, maybe you were but you certainly probably weren't a student that entire time in terms of specifically being enrolled, you must have had some jobs or where were you a professional student.
 
<strong>Heather Stone ** 10:22
You know, I have always tried to maintain a balance between the ivory tower and actual real world practice. So, soon after I was diagnosed with Stargardt's, I got a job when I was about 16, at a summer camp, working, it was a typical summer camp. But my job was to be a one on one assistant or a child with a disability and facilitate his integration into the group. So my first encounter was someone who had autism was this little boy, Daniel, who was five years old going into kindergarten. And, you know, my job was to make sure but he had a fabulous time at camp. And I just, I instantly identified with him connected with him, just became so intrigued by him and his family and this thing called Autism. And, you know, it was really interesting, because I had co counselors, and they were running things for the main route, and they would routinely forget about my camper, Daniel, and I would have to open my big mouth, and you know, make sure that he was getting treated fairly, and that what every other candidate was getting was open to him as well. And I feel like that was critical for me to learn advocacy skills for myself. Because at that time, I, you know, a year and a half into knowing that I had this vision impairment and getting accommodation in school. The problem was that my teachers always forgot that I was visually impaired. And in fact, I like to joke that one of my biggest barriers is that I pass so easily, and people forget all the time. I mean, my, even my, my parents, like my best friends, like, everyone, I think the only people who don't forget are probably my kids, because they've had to deal with it their whole life. You know, so, I pass so easily that people forget to make the accommodation. And, you know, later in my life, it's like, I want the white cane, just so people stop forgetting, you know, like, I don't necessarily need it to get around at this point. But I'm tired of having to remind people all the time that I can't see.
 
</strong>Michael Hingson ** 13:11
So you are considered legally blind? Oh, yes. So, you know, the only thing I would say is, you never know when you need it or don't. And I agree with you that it's important to carry it and use it because then people know, although it has its pluses and it's minuses, concerning how people treat you. But the other side of it is, it's the one thing that you don't see that your cane would detect, that could make the whole difference. What do you and well, okay, so for example, one of my favorite stories is about a guy who is losing his eyesight in New Jersey. And I think I've told this story a couple of times on the podcast. And he would go every day into Philadelphia, from across the river in New Jersey, didn't go to work. So he got it was discovered that he was losing his eyesight, and I don't recall what the reason was. But he went to the New Jersey Commission for the Blind. And he, among other things, was given a cane and they said, but we really think you need to use your eyes as much as you can. And they didn't really emphasize the cane but they said, you know, you really should start to learn to use it at some point. And so he carried it with him, but he didn't always use it. And one day he was going to board a train to go across the river. And he was walking along the train. It was a sort of a cloudy day. He got to the place where he was supposed to turn in and enter the train and he turned and stepped into the train except he didn't step into the train. He stepped into the space between two train cars, because he wasn't seeing well enough To realize that that wasn't the entrance to the train, whereas his cane would have found it. And the train began to move. But they did stop it. And they got him up. And he went on into the train at the right place and went into Philadelphia. But he has told that story and said emphatically and that's why I always from then on used to cane. And so that's why I say that it's the one time that you don't see something that you normally would if you had full eyesight, but the your cane would find that makes all the difference.
 
<strong>Heather Stone ** 15:34
Right? You know, and if people are going to be obnoxious and rude, you could just weaponize the cable like Daredevil and you know, take them down?
 
</strong>Michael Hingson ** 15:44
Or you could you know, and then shove them between the cars.
 
<strong>Heather Stone ** 15:49
Also, you Oh,
 
</strong>Michael Hingson ** 15:53
but Oh, but it is. Yeah, but yeah, it is, it is an issue. And the cane is the most basic tool. And it is true that oftentimes, people miss assess what blind people can and can't do. And that's unfortunate. I hate the term disability, but I don't have another one. I don't like differently abled, because we're not we have the same abilities, we we utilize different tools to get there. So I haven't really found a better term. But that's okay. People have worked in diversity, so that it doesn't include disability. So disability can be worked just as well and be a positive thing.
 
<strong>Heather Stone ** 16:35
Absolutely. I mean, I see it as a point of pride, you know, I'm proud to tell people that I'm, that I'm disabled, and that I'm an advocate for people with disabilities. You know, I've always tried to recognize the people at the margins of our society, and who, who isn't being treated equally or fairly. And I feel like people with disabilities are often you know, left out of the, of the conversation about diversity, equity inclusion. And, you know, I feel like people with disabilities really have the greatest struggle to get equal rights at this point. But, you know, this early connection I had with this child with autism, and advocating for him, gave me some of those early skills to advocate for myself. And gave me a sense of, of this cross disability connection and pride. And, you know, though he was autistic, and I was blind, I could identify with his inability to make eye contact, for example, like there are consequences if you don't, if you can't make eye contact, or if it's difficult, you know, the concept of neurodiversity, which is a huge a huge philosophy movement, coming from the Autistic community. And, you know, there's a lot of celebration of the fact that like, there's diversity within our biology, there's diversity with our neurology, and these are things that make life more interesting, more nuanced, more textured. And, you know, it's not all bad, that there is a lot of constructive, productive, positive things that I've learned from being disabled.
 
</strong>Michael Hingson ** 18:54
The bad is usually what people make it, as opposed to it being real. This whole idea that it's bad to be a person with a disability, it's bad to be blind. And blindness has been cited by the Gallup polling organization. As in the past, one of the top five fears we face not disabilities, but blindness. It's, it's all perception, as opposed to reality.
 
<strong>Heather Stone ** 19:26
Yeah, and in this case, that's literally perception
 
</strong>Michael Hingson ** 19:29
is literally perception. You know, I, I think words matter. And I've actually started rejecting using the term visually impaired because visually, we're not different. You don't change your appearance simply because you go blind and we talk about visual things. We're not visually impaired. I don't like vision impaired a whole lot, but I use vision impaired. And when people use it, I encourage that because I think it's more relevant. In reality, I think I Have lots of vision. And as I say to people, I just don't see so good, but you know, but the reality is vision impairment is a lot more of an accurate term than visually impaired. And words matter, because that tends to, to denigrate us in ways that it doesn't need to happen or be.
 
<strong>Heather Stone ** 20:18
Absolutely, I mean, blindness is historically and metaphorically linked with lack of knowing lack of knowledge. I mean, we could come up with about a million different colloquial term that are completely contingent on the concept of blindness, you know, blind faith, you know, injustice, that, you know, like, we could sit getting robbed blind, you know, we can sit here and go through a million of it a million different terms. And, you know, I, I agree that that words do matter. And there's a lot of political implication to these words, which is when things get, you know, real kind of sticky and tricky. You know, I was talking to someone recently, and, you know, I was I described myself, as you know, I'm a blind woman. And this person said, Well, you know, you're not a blind woman, you're a woman who has a visual impairment. Have you heard a person first language? I was like, Well, I do have a PhD in disability studies. So yes, I am familiar with that concept. And there are so many disabled people who just reject that like person first, like, really? Do I need to remind you that I'm a person, like, I'm, I'm okay, saying, like, I'm blind in the same way. I'm okay saying, I'm a Jew. I'm not a person who has Judaism. You know, I'm not a person who has blindness. I'm a blind you. And it's okay.
 
</strong>Michael Hingson ** 22:01
Right? And it isn't, you know, and again, it isn't a visual impairment. It's a vision impairment, because visually, we don't, we don't look different. There are some things that can make some of us different, but that's true with anyone. But we, we claim to stuff and sometimes we don't grow like we really should, which is unfortunate.
 
<strong>Heather Stone ** 22:27
Yeah, and, you know, I always say that, you know, you any given situation you can look at as a tragedy or as an opportunity. You know, there there is a silver lining, I am a compulsive Silver Linings binder. Almost, it's almost a problem. But, you know, their life is really a matter of perspective. When I was first diagnosed, doctors told me that that was most likely I would never dry. Okay, I won't drive. And, you know, I thought about how that would affect me. And I thought about how my mom had driven me to preschool. And I wanted to know, how am I going to drive my kids to preschool? And am I going to even be able to find someone who's going to want to marry me or have kids with me, like, I don't know anything about this blindness. I'm new to this whole game. And it was always the actual physical, losing my sight was never as difficult as the social ramifications of the shift in identity. Because I was raised as an able bodied person. And then during my adolescent years, it was, guess what, you have this new identity. And it's this very stigmatized identity that people like you said, there, people are fearful about losing their vision. And, you know, I didn't really I couldn't foresee what would happen. But one of the circles came around for me. I was recruited by a study at UIC once again, to use telescopic lenses to get a driver's license. So after about two years of intensive occupational therapy, and assorted other interventions, I got a driver's license. And when I was 20 years old, and I drove until I was 42. So, you know, I was able to drive my kids to preschool except my daughter's final year. And I knew that that annual vision test was coming around, which I had to take to keep my my restricted daylight only A license, and I knew that it wasn't going to pass, and that I had probably been on the cost for a while. And, you know, I was like, let me I'm gonna decide that I'm just, I'm gonna stop driving at the end of this month, and that's going to be it. And, you know, it was scary, I guess, you know, not driving anymore after having had it for so long, I was really scared. And the reality is that I really coped really well with, um, you know, it really, it hasn't been as bad as I thought it was going to be.
 
</strong>Michael Hingson ** 25:42
How long ago was it that you gave up driving.
 
<strong>Heather Stone ** 25:45
So that was about three years ago, see how
 
</strong>Michael Hingson ** 25:49
easily we adapt. Now you're, now you're somewhat used to it, and you can get people to drive you around again.
 
<strong>Heather Stone ** 25:57
You know, I've I am working with getting more comfortable with public transportation, doing Lyft reaching out to friends, you know, I have, I have a friend who is bipolar and is on disability, and doesn't work. So I hired him to be my driver. And, you know, and it's one of my, one of my favorite concepts coming from disability studies is the concept of interdependence, which I'm sure you can relate to, um, you know, you do this, and I'll do that and we're gonna work together and we're gonna get it done.
 
</strong>Michael Hingson ** 26:41
Mahatma Gandhi once said, interdependence is and ought to be just as much the ideal of man, as is self sufficiency. And it's one of my favorite quotes, and a very accurate one that more people really ought to pay attention to.
 
<strong>Heather Stone ** 26:57
I mean, that is so so true, and so valid. Absolutely.
 
</strong>Michael Hingson ** 27:04
In reality, if we really looking at things, we're all interdependent on each other, we just like to think we're not but it doesn't work that way. And it's, it's really important that we do more, I think, to recognize the validity and value of interdependence.
 
<strong>Heather Stone ** 27:24
Yeah, I mean, I, you know, I reject independence. I reject codependence. But interdependence is a beautiful thing. And, you know, I think that was really, you know, the core of Diversity and Equity and Inclusion. We're social animals, we need each other. You know, living through this pandemic is, is improved. We need we need each other.
 
</strong>Michael Hingson ** 27:59
Yeah, and living through this pandemic? If that doesn't show us that, then we're really missing it.
 
<strong>Heather Stone ** 28:07
Absolutely. And, you
 
</strong>Michael Hingson ** 28:09
know, we look at look at the things that we've learned more and more companies are now recognizing that there is value in letting people do at least some of their work at home, better mindset, better lifestyles, and the work still gets done.
 
<strong>Heather Stone ** 28:28
Absolutely, you know, mental health matters. And, you know, the Protestant work ethic, you know, isn't as valid in 2022, you know, like, we can be a little bit more flexible in our scheduling and the way we approach work, or we should be anyway. Absolutely.
 
</strong>Michael Hingson ** 28:53
So you have a very positive view of blindness and an outlook on on life and so on who's affected you and who kind of is influenced your, your view of blindness and, and influenced the way you are?
 
<strong>Heather Stone ** 29:10
Oh, my, I mean, my parents are just so supportive of me, always encouraged me to just go after what, whatever I wanted to pursue. You know, even when other people looked at them, sideways or you no question what they were doing. I'm an incredible downhill skier. In my teenage years, my parents friends are like, are you you know, have you lost it? I still to this day, I'm a great skier. I was a varsity diver. I you know, I decided that I wanted to go to Brandeis. My parents backed me up, they made it happen. You know, so they, they never, I was never fearful you know, and it's often sort of just like, just my natural personality. And I am a very small petite person. And I'm also blind. So if I don't open my mouth and speak up, I might get bulldozed. So I'm just used to just opening my mouth and saying like it is and not being afraid. And, you know, to pursue the things that I want when I was 20, or 22, I decided that I wanted to go backpacking through Thailand. So me and my best friend who eventually became an eye surgeon, ironically enough, we went to Thailand for a month, we went backpacking, we tracked through the jungle, we slept in a hut on still, the next morning, elephants were waiting outside our, our little, you know, Fort Benning, and we rode elephants through the jungle to the next village that we were going to stay at, you know, so whatever it is that you want to do, you can do it. And all the things that I've wanted to accomplish, I've been able to find a way to do it. And, you know, like, I get in where I fit in, and I go where the, where the climate suits my clothes, you know, so if, if it's not working one way, there's about a million other ways you can try to do it. And if you shift your perspective, a lot of opportunity may open up. Um, you know, when I tell people that I don't drive anymore? Well, oh, my goodness, how do you? How do you get to the grocery store? I'm like, um, there's about a million different companies that deliver groceries at this point. I've always hated grocery shopping. So why do it? Like, you know, I haven't been he I wrote a book, I have all the skills like, what do you need to drive like, uphold a heartbeat and some decent vision? You know, like, I don't, it's not necessary. It's all a matter of perspective.
 
</strong>Michael Hingson ** 32:27
Of course, it'd be nice. If you did have an elephant to ferry around. That'd be fun.
 
<strong>Heather Stone ** 32:32
I'm not sure that that would go over in my North Shore summer, but um,
 
</strong>Michael Hingson ** 32:38
and the food and the food bill would would probably be a little tough, but that's okay.
 
<strong>Heather Stone ** 32:43
I don't, I don't think my HOA would appreciate the elephant on the property.
 
</strong>Michael Hingson ** 32:49
Help them to think in broader strokes, change, change the mindset. I agree with you, especially during the pandemic. As I love to say Instacart and Grubhub are our friends and we use them a lot. My wife drives and she uses a wheelchair, but she drives. But especially during the pandemic we have chosen not to go out for health reasons and so on, we don't go out unless we need to. We got brave last Friday, actually, for the first time and drove to Las Vegas for a concert. It's the first time my wife has been to Las Vegas since 1995. And we verify that there were probably good reasons not to want to go to Las Vegas on a regular basis. It's way too expensive and too noisy. But the Michael Buble a concert was great. Oh, that's awesome. So we we had a good time. And you know, this is the first time that we have made any major trip in well, almost three years. So it's okay. But we made that choice. And so we don't regret it. And we stay in and do the things that we need to do. And we continue to accomplish and thrive.
 
<strong>Heather Stone ** 34:11
You know, it's good to live a life where you don't feel like you have regrets. You know, and I tell this to my friend who needs more confidence to approach lady socially, you know, what's the point of sitting there and thinking about it, like, go over and say hello, you're never going to know until you try and if worst worst possible scenario she tells you to go away. And you can pat yourself on the back because you you know, had the audacity to try in the first place you tried. Exactly. Um, you know, you I think it's so important to have goals. And then not be afraid to work really hard. And a lot of people in this day and age don't might not want to, you know, put in a lot of effort. But if you do you know that I think, you know, you can succeed and you can achieve the things that you want. When I was a PhD student, and I was thinking about my dissertation, I started reading autobiographies written by people with autism. And I found them to be really, really interesting. And every time I would read a really good publication about autism, it seemed like they always came from Jessica Kingsley publishers in London. And I used to fantasize as a lowly grad student will maybe one day, I can publish a book with Jessica Kingsley publishers. So after graduating, and presenting my dissertation successfully, I revamped it, pitched it to Jessica Kingsley. And my book, girls with autism becoming women came out in 2018. So that was a dream come true. And a, you know, a goal that took a long time to accomplish. Tell us about the book,
 
</strong>Michael Hingson ** 36:31
if you would, please. Absolutely. So
 
<strong>Heather Stone ** 36:33
my book is comprised of seven autobiographies written by women with autism. I started out looking at at all autobiographies, but I had way too many. And so I whittled it down to seven American women who wrote autobiographies about their experience with autism. And, you know, look for the themes that emerged, what were What was difficult, what was helpful. And, you know, some interesting themes emerged, and your girls with autism are diagnosed far less than boys with autism. And I really wanted to bring more attention to that experience. And, you know, it's really interesting, because I always say how I like to go back and forth between academia, and, and practice. So after my book came out, I got divorced, and I had to go go to work full time. And so I got a job doing Applied Behavior Analysis therapy for children with autism. And I was hooked up with this two year old little girl. And the connection that I made with this, with this little girl is profound. And to this day, I still, I'm very involved with her with her with her family. She's a kindergartener now. But when I met her, you know, the book just came out. And I remember trying to get her to take a nap one day, and it's telling her like, I wrote the book for you, little girl. Um, and in the field of ABA, they really frown upon forming this type of relationship with a client, which is one of the many drawbacks of ABA therapy, which is another conversation, but my focus, and my interest was on this child, her family and her success. So after doing working doing ABA for two years, I left the field. And I think my, my next book could be about could be about ABA. There, it isn't all bad. But it needs a lot of attention, a lot of regulation and a lot more oversight than what is currently happening now.
 
</strong>Michael Hingson ** 39:25
We so often tend to not acknowledge it seems or recognize the validity of establishing relationships and developing trust. I mentioned I think before we started today that I have interviewed a gentleman Dr. Jani freezin. And he talks about Universal Design Learning. And specifically, we talked about how he learned to interact with students and learn And that in reality, for a while, when he first started teaching, he had a real problem, getting students to really interact with him and view him as a positive influence. And one of the reasons was, they had another teacher, they like to apparently didn't come back one year. And literally two days before school started, he began teaching the class while he was hired to teach the class. And it took a while to get students to develop a trust in him. But he validates, and in his finding, still years later, how important is in all the work that he does, that you need to develop that trust in that relationship?
 
<strong>Heather Stone ** 40:46
I think the relationship is is critical. And nothing is gonna get done without that trust without building that relationship. And, you know, unfortunately, in in the ABA industry, they miss the forest for the trees quite often. And what, you know, what is difficult for people with autism? Well, you know, socializing and communication, those are challenges. And one of the rules of ABA is that you can never eat with your client. If they're having dinner, and you're there, your job is to, you know, do therapy for the client, you may not eat. And I'm thinking, what could be more human, more social than sitting down together in eating food breaking bread? Like, what are you trying to do here? What is the goal? Well,
 
</strong>Michael Hingson ** 41:51
it shouldn't be establishing a relationship, it should be bettering all of us. And the reality is, I'll bet. If you analyze, and you probably do this, you learn as much or more from persons with autism, is they ever learned from you?
 
<strong>Heather Stone ** 42:10
Oh, absolutely. I mean, I look forward to the likes, four hours a week that I get to spend with this girl. And I enjoy it probably more than she does. Um, but, you know, I care deeply about this child and her having a successful life. And, you know, I know a little bit about it, so I can help out. And that is so much more important than this company and their guidelines and their restrictions and everything like that.
 
</strong>Michael Hingson ** 42:53
Yeah, how are things? How are things going with her?
 
<strong>Heather Stone ** 42:56
She's amazing. I am constantly in awe of this child. And it's so much fun getting her getting to see her grow up. And, you know, I knew when she was two and a half that she had language, she spoke very, very quietly, and under her breath, but I knew it was there. And I just put all priority on getting her to talk. I'm like, all the other behavioral stuff, whatever we'll deal with that later, we have this limited timeframe, where, you know, we're gonna get her talking really fluently. And her, she speaks so perfectly. Her grammar, her pronouns, all of the things that are so challenging for people with autism. Here she is in kindergarten, it's all perfect. She is in a mainstream kindergarten, she has a one on one aid. She has friends, she, she's amazing. And I get to see all these little milestones, she was asking me how to spell something. And she was holding the paper and she was holding the marker. And she asked me, How do you spell note? And I was like, Oh, isn't taking note? Yes. And she looked, she looked me right in the eye. She says, what's the first letter I say? And she looks down and she writes it. What makes eye contact again with me did it each time and I was like, I'm like, we're the experts who are who can enjoy this moment with me like this is so huge. And you know, she has friends, the has interests. She knows she's a great artist, you know, the sky's the limit for this girl. And so much of it has to do with the fact that she's got the supportive family and that she got diagnosed early. And when I first met the family, you Oh, two and a half, she had just gotten this diagnosis. And it's a lot to handle for the entire family and, and the grandmother was taking her and picking her up. And I could just, she was still upset, because grandmother was so upset, just not knowing if she was doing the right thing for her grandbaby, you know, and, and all the other therapists are trying to deal with her. And I was like, listen, I mean, you know, I was like, she just needs to be reassured that what they're doing is the right thing. And I said to her, I was like, listen, I wrote this book, I've done all this research, my research shows that the two biggest factors in having a positive outcome and achieving what you want is family support. And early diagnosis, I was like, so she's two, here you are, you care, Mazel Tov, you are doing it, you know. And if something changed in her life, something changed, because now she has the confidence. And she knew, I'm doing the right thing for this granddaughter. And able to galvanize it and rally the whole family around this girl, the whole community. And because of that, you know, fingers crossed, she can achieve what it is that she wants to achieve.
 
</strong>Michael Hingson ** 46:31
She becoming much more socially outgoing, then the good little girl,
 
<strong>Heather Stone ** 46:38
spheres always been, and this is really interesting. girls with autism are more socially motivated than boys. And I've noticed this in the literature, I've noticed that in the clinic, there are some boys with autism who will be socially motivated. You know, it's not like a rule that they're not. But every female client, I had wanted to be around other kids. And she, from the time she was three, want it to be with her friends. And that was the motivating factor. You know, what if you want to be with your friends, you know, you need to put on your shoes, and you can't hit them and you know, this stuff the other, so let's go be with your friends. And, you know, it's getting to be a higher level of friendship for her. So, um, you know, she stepped on her friend's fingers on the playground one day, and the friend said, you know, I'm not going to be friends with you anymore. And she thought that was that it was over, you know, and she was really upset that this friendship should end you know. And, like, we talked about it, and she made a note for the friend and she apologized for the front to the friend. And the friend said, you know, okay, um, so I don't want to draw this beautiful, perfect image because there are challenges and meltdown and serious setbacks. But she, she is socially motivated. Many women with autism are socially motivated. Out of the seven women in my book, all of the women who wanted to get married did except for one. And the one woman was born. She was I think, the oldest author. She was born before any sort of legislation, there was a time where she did not attend school whatsoever, because the principal just didn't want her there. And there was no Ada, there was no IDE a there was nothing so she just didn't go to school. The parents were against her in every way really just set up obstacles, she met someone at some sort of mental health, social event. And they really liked each other, and they got engaged, except their family showed up, they were at the mall on a date, their family showed up and like physically, like, took them apart. And like made every effort so that she could not get married. And you know, it just, again, it it demonstrates that if you don't have the support of your family, you know, you're you're you might be sunk.
 
</strong>Michael Hingson ** 49:34
All too unfortunate. And I think any person with a disability who has grown up with that disability has experienced some of that lack of support. And I think you're absolutely right, there is an incredible correlation between persons who feel positive about themselves and who, in fact have been successful. and the level of support and confidence that they get from their family and others around them.
 
<strong>Heather Stone ** 50:09
I mean, it, you know, being a person with a disability, you you are born into a system that was not set up for us. You know, now hopefully it's been retrofitted, and in the future, yeah, we hopefully we can move toward universal design. And, you know, we're constantly receiving messages implicit and explicit about, you know, our, our ability to belong to the system, you know, do we have a place in this system, and it is difficult to be resilient to a lot of the negative messages telling us like, you know, your square trying to fit in the circular peg. And I deal with that often. You know, in moments of anxiety, I have this overwhelming feel of wrongness, that just, you know, this is wrong, and that's wrong. And this is wrong, I come out of those moments. But you know, it with love and support. And, you know, my children and my parents and my friends and my community around me. And I tried to, you know, I try to impart some of this, to the people around me, I've, I've been your, you know, the Jewish principle of tikkun olam to bring light into the into the world. And if I can, if I can bring a little bit of light, then it's worth it.
 
</strong>Michael Hingson ** 51:51
It's a process. And unfortunately, while we're making some good progress in some ways, we're also seeing some steps backward in our modern technological world. It's amazing now, how much easier it is to make things visual, and not worry about other aspects of it. I've one of my favorite examples is television commercials, how many today may have music or other things, but there's no dialogue? So you and I can't tell what's going on on the commercials. And for me, the irony of that is that what do a lot of people do when a television show breaks for a commercial, they get up, they go get a drink, or a snack or go to the bathroom? And the commercials that aren't providing any audio information are lost on these people. So it isn't just us. Society, though, is excluding us. Intentionally or not? They are and it is something that shows up and people accept it, and there isn't that much of a hue and cry yet to deal with it.
 
<strong>Heather Stone ** 53:09
Yeah, I agree with that. 100%. And I think part of this, this mindset, and the direction we're going in, is you know, we have these virtual avatar, and you can be anyone you want. In you know, cyberspace, you can you can be whoever you want to be. And that's fun. But guess what, in real life, it doesn't work that way. No, and people talk about, oh, well, you know, I've been born in the wrong body. Well, is there anyone on this planet who feels like they were born into the body? They were meant to have? You know, like, What are you talking about? Like, I'm supposed to be six foot tall. 120 pounds, blond hair, blue eyes, like, that's what I'm supposed to be that. That's ridiculous. And the fact is that, you know, we have these biologies, we have this embodiment. And you know, you need to make peace with it. You need to become at home in the body you find yourself in, and the, the, the process for the mindset where you can just become anyone you want to be, I feel as damaging to people with disabilities, because it tells us well, if you just wanted to bad enough, you can be normal. You could be able bodied, don't you just want it and get some surgery and do this and do that. And it's setting up a really unfair precedent for us.
 
</strong>Michael Hingson ** 54:48
So here's a question. If you could get your eyesight fully restored today, would you or what are your views on that concept?
 
<strong>Heather Stone ** 54:56
Oh my gosh, that Oh, you're really cutting to the quick They're like 100% Guaranteed? Like, sure. I mean, you guarantee it, it's gonna happen. Yeah, I would. I'll do anything once.
 
</strong>Michael Hingson ** 55:16
See, listen to what you just said, though. You're not desperate to do it. People ask me the same question often? And my responses, I'm sure because it would be a new adventure. But do I need to do it? No, I do not. And because I like the person whom I happen to
 
<strong>Heather Stone ** 55:37
be. Yeah. And if you want to like the person that you are, you need to accept every part of that person. Exactly. I think when people who don't have disabilities, look at us, and are sometimes envious of our positivity, or our happiness. And then that makes them even more miserable. Because they're like, look at this GIMP or look at this, you know, crap. And they're a mess, but they're way happier than me. And I'm perfect.
 
</strong>Heather Stone ** 56:13
It's like, well, not at all. Like, maybe you are. And maybe you're, maybe you're not. This is me. And this is who I am, you know, take it away.
 
<strong>Michael Hingson ** 56:24
But do you ever get involved with or? Or do you have much knowledge about any of like, the blindness consumer organizations? Do you ever worked with him?
 
</strong>Heather Stone ** 56:35
No, I haven't. I'm just curious. One time, a long time ago, I was on a focus group with blind people for like, using a phone. But I think that was my, my greatest
 
<strong>Michael Hingson ** 56:50
Association. Yeah. Right. Because there, there are many blind people who do have a very positive outlook on on blindness and who truly believe that blindness isn't the problem, it is our misconceptions, and that we, as blind people can do, what we choose to do, and it isn't blindness that defines us. But it is still by any standard and uphill battle to get people to recognize that.
 
</strong>Heather Stone ** 57:23
Absolutely. And, you know, there's a lot of, there's a lot of stigma and prejudice and discrimination. And you know, just today I attended a Virtual Job Fair, from the state of Illinois, for people with disabilities, different state agencies that our opening open to hiring people with disabilities. And, you know, a lot of people were asking him, at what time do you disclose your disability during the interview process. And it fascinating because one of the things I do is I'm a qualitative research consultant for a company called the Exeter group. And we lead focus groups consisting of employees with disabilities of a variety of health care, hospitals, companies, organizations. And in every focus group, I do, the concept of when to disclose during the job application process is discussed. And today, they told us, they're like, don't tell anyone until you're hired.
 
<strong>Michael Hingson ** 58:38
And see, I totally object to that.
 
</strong>Heather Stone ** 58:43
And this is what they're telling, this is what the state was telling everyone like, unless you need an accommodation, don't tell anyone until until you have the job.
 
<strong>Michael Hingson ** 58:54
When I first began working well, I worked I actually worked for the National Federation of the Blind 1976 to 1978, as part of a project with Ray Kurzweil, the guy who invented the Kurzweil Reading Machine, and then I went to work for Ray. And after about a month, I was given a choice, because I was doing Human Factors kinds of work in both situations. But I was given a choice of either being laid off or going into sales and as I love to tell people, so I lowered my standards, and I went into sales. But the the, the thing I did know a lot was about how to sell professionally. So I went through a Dale Carnegie sales course. And the most important thing that I learned from that course, by far was a real simple sentence turned perceived liabilities into assets. And I believe that blindness is clearly A perceived perceived liabilities. And it's one of the greatest assets that I have available to me. And I actually use that concept in preparing some letters for resumes. And specifically talking about being blind because as a blind person, I have to sell all the time just to be able to have any chance of being competitive. So do you want to hire me who sells all the time and understands it? Or do you want to just hire somebody who sells for eight or 10 hours a day and then goes home, turn perceived liabilities into assets. So if you want to look at it from a legal standpoint, don't tell anyone until you're hired. That's great. But then what happens when you're hired, all the barriers go up. Whereas if you deal with it upfront, and create a way to deal with it in such a way that the value you bring can't be disputed? It doesn't get any better than that?
 
</strong>Heather Stone ** 1:00:59
Right. Um, but you know, there are huge challenges. And, you know, I've been able to accomplish just about everything that I set out to do in this life. But the only thing that has kind of eluded me so far is I wanted to teach at the college level. I want to be a college professor, and I feel like all doors have been shut to me. There is one blind disability studies. Academic right now. Adrienne Ashe. I'm sorry, not
 
<strong>Michael Hingson ** 1:01:41
not Adrienne. Not anymore. Georgina cleavage. Yeah.
 
</strong>Heather Stone ** 1:01:46
And she's the only one.
 
<strong>Michael Hingson ** 1:01:49
She she's not. But oh, no. There are a number of of blind people who teach at the college level. People in the past who taught at the college level, Jacobus tenBroek, who founded the National Federation of the Blind, was originally a doctor of Psychology at University of California at Berkeley. And then he was asked to start the speech department, I think he was asked to start it. But he he took it in a completely different direction. He, when it was formed, he announced or when he was hired to run it, after teaching psychology at the college level at Berkeley for some time, he told all the professors on campus, we'd love to have you join our department. But if you're going to join our department, what you'd have to agree to do is to take on a different discipline other than your main original discipline of study. Dr. Tim brick always wanted to be a constitutional law scholar. But Berkeley would not let him do that, because they said a blind person could not achieve that and couldn't possibly study to do law. So when he announced anyone can join the department, but you have to take on a different discipline other than the original one that you have your degree and what do you think he went after? And he became one of the foremost constitutional law scholars of the 40s 50s and up to the mid 60s. But there are a number of blind people teaching at the college level today. And so they're, they're out there.
 
</strong>Heather Stone ** 1:03:17
I would like to be one of them.
 
<strong>Michael Hingson ** 1:03:20
Let's let's chat more about that offline. Because we have to stop because it's been an hour. We've been having fun here. But I'd love to chat with you more about that. And what would be glad to Awesome. Well, Heather, it has been fun having you on unstoppable mindset. And we'll have to definitely have you back on when you're hired to be a college professor. But in the meantime, how can people get your book? How can they learn more about you if they want to reach out to you? How do they do that?
 
</strong>Heather Stone ** 1:03:53
Well, an easy way to start is just google me and my full name is Heather stone. WOTUS. W O D I S. My book girls with autism becoming women is available everywhere in anywhere Amazon, Google Books Barnes and Noble. I'm on all the social media platforms, so you can always reach me that way. Facebook is great. And I'm pretty pumped about responding to questions and and messages. So I look forward to hearing from people.
 
<strong>Michael Hingson ** 1:04:32
I hope people will reach out and you and I definitely will stay in touch. Great.
 
</strong>Heather Stone ** 1:04:38
Thank you so much, Michael.
 
<strong>Michael Hingson ** 1:04:40
Well, I want to thank you, Heather, for being on unstoppable mindset and all of you listening. We really appreciate you being here. Hope you enjoyed this show. And Heather is certainly as great an example as anyone about how to be unstoppable. Everyone can do it. that we all underestimate what we're capable of doing. And we need to recognize that we're probably better than we think. And I don't mean that in a negative or conceited way, but we underestimate our ability. So I hope that people will listen to this podcast and recognize that they can probably do better than they are and maybe do more meaningful things. I'd love to hear from you. Please feel free to email me, you can reach out through my email address with which is Michaelhai@accessibly.com. M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or you're welcome to visit our podcast page, which is www dot Michael hingson h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And definitely wherever you're getting the podcast, please give us a five star rating we'd love. We'd love to hear comments, but always love the great ratings if you're willing to do that. So again, thanks very much. And Heather. Once again, thank you for being with us. Thank you. Our pleasure.
 
</strong>Michael Hingson ** 1:06:13
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Progress with Heather Stone</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/7d1e4d63-7b9e-4523-9c4d-e6aa8a5f7f98.mp3?source=rss&amp;ext=asset.mp3" length="42831396" type="audio/mpeg" />
<itunes:episode>51</itunes:episode>
</item>
<item><title>Episode 50 – Unstoppable Brand Marketer with Ben Baker</title>
<guid isPermaLink="false">https://pinecast.com/guid/bdca5adc-3d63-4ee3-bac1-87aa0d8c9ca4</guid>
<pubDate>Fri, 19 Aug 2022 11:00:49 -0000</pubDate>

<itunes:duration>01:07:48</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a2dc8fcb-dd07-459d-9bdd-81c63e542c40/Unstoppable_Mindset__2_.jpg" />
<description><![CDATA[<p>I love being inspired by guests on Unstoppable Mindset. Ben Baker, our episode visitor today, is one of the most inspirational people I have had the honor to meet and interview.
 
First, you get to hear how Ben worked in the corporate world and transitioned to a career in market branding when he realized that he was, at heart, a storyteller. Over the years, he not only told stories to help business executives become better marketers, but he also taught them how to advance their own careers and promote better marketing efforts by learning to become storytellers as well.
 
Ben is an accomplished public speaker, something near and dear to me. We spend time during this episode talking about what makes a good inspirational speaker and why truly personally connecting with an audience is so meaningful and important. What Ben discusses is important for any speaker to hear. He also has written and published two books.
 
By any definition, this episode is fun, and engaging and the lessons Ben Baker teaches us will be invaluable to you. Please let me know what you think, and I hope you give this episode a 5-star rating. Thanks.
 
<strong>About the Guest:</strong>
Ben has been helping companies, and the people within them understand, codify, and communicate their unique value to others for more than a quarter of a century.
 
He is the president of Your Brand Marketing, an Employee Engagement Consultancy specializing in helping companies communicate more effectively inside their organizations. 
 
He is the author of two books: “Powerful Personal Brands: a hands-on guide to understanding yours,” and “Leading Beyond a Crisis: a conversation about what’s next,” and the host of IHEART and Spotify syndicated YourLIVINGBrand.live show with more than 300 episodes behind him.
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to unstoppable mindset. Here we are once again. And I'm glad that you joined us wherever you happen to be, if you're driving, pay attention to the road. But we're glad you're listening anyway. We hope that she'll like what we have to do today and have to say today and that she'll give us a five star rating later. But we'll get to that in the future. Right now I'd like you to meet Ben Baker, who is very much involved in a lot of things relating to company's branding. And I'm not going to say a whole lot about it. Because I think Ben's going to do a much better job than I ever could. So Ben, welcome.
 
<strong>Ben Baker ** 01:54
Hey, Michael is great being on the mic with you. This is a real pleasure.
 
</strong>Michael Hingson ** 01:59
Gee, I didn't know that we can fit on the mic.
 
<strong>Ben Baker ** 02:00
We could work. I got a big microphone. Me too.
 
</strong>Michael Hingson ** 02:06
It could even be comfortable, I suppose. Well, well tell us about kind of maybe the early band, and you know, how you got where you were and where you are, and all that.
 
<strong>Ben Baker ** 02:15
Yeah, I will skip my childhood. You know, just you know, just because it really wasn't that exciting. I got into, well, let's, let's put this way I started in high tech, probably about 35 plus years ago, spent about 10 years in the high tech industry. And the last job I had, I was responsible for $100 million client and I spent my life in the air I was 200 days in a plane, probably 250 days away from home. And I was the guy that woke up in the morning and called down to the concierge and said, What city am I in? And literally if my wife wants to know where I was, she called my secretary. And to find out what city I was in, it was it was it was that bad. And she and I looked at each other and said, This is a divorce waiting to happen. And I went up to my boss and said you have two things we can do. You can double my salary to pay for the divorce. Or you can cut my travel days in half. They said well, we're not willing to do either. How about we buy you out? I said perfect. And the one thing I got out of this besides, you know, a nice healthy severance package was what do you want to be when you grow up tech training. And I got a buddy of mine who is industrial psychologist sat me down for a week ran me through a battery of tests. We had a series of conversations, and waste has been Your storyteller. You always have been a storyteller, you're always probably going to be a storyteller. Communications is really where you need to be. And I went, Okay, what do we do with that? And I was out playing golf, and I met a person who was in the direct mail business, and they were looking for someone to handle casinos and the grocery chance. And I did that for a number of years and loved it. You know, we did hundreds of millions of pieces of direct mail, you know, created some really phenomenal campaigns, told some great stories, built brands, and do and then 911 happened. And the business changed and we ended up having to refocus. And that was that was okay. But it was it was a lot of fun during the time. And over the time, what I realized is that I tell great stories, and I love helping other people tell great stories. And it's led to branding and promotional marketing is led to trade show development. But over the last 10 years, what we've realized is that most companies are not bad at telling their story outside their company. They're horrific and telling the story inside their own company. And that's really the pocket where I sit. It's internal communications. How do we align people with your purpose, your vision, your mission, your goals? How do we build cultures how How do we enable leaders to be able to communicate effectively, to get everybody barking in the same direction, to get people to understand the purpose and the value and, and what's important, and be able to get people aligned with it and see why it's important to them. So that's really where I am. And that's where I'm going. And we do a bunch of things. We do messaging audits, we do deal breaker internal brand development. We do internal podcasts for large enterprise level companies. But it's all focused on how do we help companies communicate more effectively, first of all, understand where they're where the issues are, and then help them fix it.
 
</strong>Michael Hingson ** 05:40
Do you find that also, because you help companies become more intelligent and more aware, internally of messaging to each other and themselves? That that helps them on the outside as well? Absolutely.
 
<strong>Ben Baker ** 05:59
I mean, your employees are your best form of marketing and branding. They really are. When your people know your story, they listen to it, they internalize it, they retell it, they become better advocates for your brand. They build better customer relationships, they build better and more loyal customers, they build a more profitable business. Everything starts internally, but focus is externally. And if you realize it, if you can get a team of people within your company that can tell your story effectively for you, all of a sudden, do those social media posts, and all those all that marketing and all those ads that you buy, diminish dramatically, because your best advocates are out there telling your story. And you're not paying for that social media marketing.
 
</strong>Michael Hingson ** 06:49
You really can't pay for that it is so incredibly much more powerful.
 
<strong>Ben Baker ** 06:55
Absolutely.
 
</strong>Michael Hingson ** 06:57
Well, the the other part about it, it seems to me that most companies internally and maybe to a good degree externally, because they're in very much not strategic, are much more reactive and not nearly as proactive as they ought to be about their messaging, which also has to affect every other thing about their mindset and what they do.
 
<strong>Ben Baker ** 07:18
Yeah, I mean, that was my big learn, when I started working with grocery stores and casinos, is everybody's reactive. Everybody says, Oh, my God, my competitor, put a coupon out, I need to put a coupon out, oh, my competitor, put this this program in place, I need to put a program like that into place. And he'll, what it is, is you're sitting there going from a position of me to, yeah, I need to do this as well, instead of focusing on who you are, who your customers are, what differentiates you and leading the pack, you're chasing somebody else. So my goal is to help people to stop chasing other people, embrace who they really are, and go after the people that care about them and see the value in what they do.
 
</strong>Michael Hingson ** 08:04
How do you do that?
 
<strong>Ben Baker ** 08:06
It's a long process, you know, it's not, it's not simple. You're gonna break some things, you're gonna make a mess before you before you clean it up. The first thing is to sit there and say, Who are you really, and actually putting people's feet to the fire, to go and sit there and go. This is what I believe as a CEO, as a leader, as an owner of a company. This is what I believe this is the vision that I have for the company. This is what I think our culture is this is what I think our mission vision and values are great. Do your people think the same thing? And nine times out of 10? The answer is usually no. There is usually a disconnect somewhere, you know that there isn't true alignment between what the C suite thinks that the company is all about, and what the people who actually work for the company believe. And until you can get that group of alignment. First of all, you need to understand that there is the disconnect. And once you understand there's a disconnect, then it's a built in the processes and and the story and the you know, the process, the ways the procedures in order to be able to get everybody back onto on singing from the same song sheet.
 
</strong>Michael Hingson ** 09:21
Is is it more of at the beginning? No, they they're not the same as me or? I don't know.
 
<strong>Ben Baker ** 09:29
A lot of times it's both. Yeah, yeah. A lot of times it's both you have leaders that absolutely, definitively believe that everybody believes exactly the same way they do. And then you have leaders that don't know. And either way we need to prove it.
 
</strong>Michael Hingson ** 09:48
And it's not that people have to think exactly alike, but they have to be all on the same page when it comes to the mission, the product the way we deal with the product. What are you Future is in so on, and everyone has to be engaged.
 
<strong>Ben Baker ** 10:03
Exactly. Because there's so many people that out there, here's a perfect example, a guy that I interviewed on my podcast sold his company to a fairly large fortune 500 company. You know, he had 250 300 employees, a reasonable sized Corporation. And when this company came along and bottom, the first thing they did is they sent somebody in to talk to 70 of his employees, and say, Tell me, what differentiates you in the marketplace? Who are your top customers? What do you guys do? What makes you valuable in the marketplace? And they got 60 or 70? different answers, you know, the answers buried all over the place, and there were some connections, but there was a lot of disconnect. And with that disconnect, they realized that they had a major problem. And that affected the buy price that if that affected work that had to be done before that merger and acquisition could actually happen. And, you know, it led to a lot of brand confusion. So there was there was a lot of work that needed to happen. Before this company actually was willing to buy the mat after those those, those initial interviews,
 
</strong>Michael Hingson ** 11:14
did they get it all addressed? And
 
<strong>Ben Baker ** 11:19
they absolutely did, they got it together. But it took probably nine months longer than they actually thought it would, based on the fact that instead of them walking in and say, Okay, here we are, as a company, this is what we can do for you. And this is how we're going to fit into your your organization. They had to figure out who they were first, before they could go ahead and do that. That's why a lot of mergers and acquisitions fail, is because there is a disconnect between what is perceived the value of the merger, and what really actually happens.
 
</strong>Michael Hingson ** 11:55
So how were you involved in all of that, were you just the interviewer on the podcast, you weren't involved in actually making those changes, or
 
<strong>Ben Baker ** 12:02
you know what, I worked with them very superficially, because I just I met this person that very late in the process, but you know, being able to have some initial conversations with them to point them in the right direction. You know, I wasn't involved with this. But in other companies, some things that we've done is we'll sit down with, say, you've got 15 different branch offices, will go into the 15 branch offices, and not only myself, but I bring a graphic recorder with me, those are the people that stand behind you, and do graphic representation of the conversation as it's happening, you'll get a big, large piece of paper. And we'll have the same conversation within each of the same 15 with asking the same questions, having the same things about purpose and culture and vision, and who are the clients tell me the story of the organization, etc. And we'll create a dozen vision boards for each for each office dealing with various parts of the conversation. Now, when you take all these things, and compare them office to office, and branch office versus main, your main office, you can see immediately the disconnect. In fact, the further you are away from head office, you know, both physically and it tends to be mentally as well. So you get the people that are further away, tend to be the ones that don't get enough of the information, or they tend to be forgotten about when when key, you know, key messaging is being made. So there's that out of sight, out of mind situation, which leads to all sorts of
 
</strong>Michael Hingson ** 13:42
havoc. This may be a little bit of a challenge for you. But I'd love to know more about the graphic representations not being graphic oriented. But how does how does all that work? What what actually gets drawn on the paper? And how do you see the disconnects? And so on,
 
<strong>Ben Baker ** 13:55
you know, it's a it's a cartoon representation of, of a process and trying to explain to somebody that's blind, it's, it's a, it's a serious challenge is because it's, it's, it's almost like taking somebody on a graphical journey. Are you drawing people and they're drawing people and actions, and there's words that will come with it? And you know, and what it is, it's a representation in a graphical form of the ideas that are being mentioned by the data different by the different people. So, you know, I can send you a graphic, a short video, I think it's about a 32nd video, from one of the keynotes that I've done where I actually had a graphic artists do this for me. So I could do that. And that can be part of the show notes if people want to see it.
 
</strong>Michael Hingson ** 14:45
You're welcome to do that. Sure. Of course, if if you were dealing with a company owned by a blind person or you had a blind person working in one of the branch offices and so on, I suppose in one sense, it might be viewed as a major A challenge to deal with the fact that you're creating graphic representations. But ultimately, you can describe it, right? So it is possible to verbalize what the graphic artist is seeing, and then use that to point out where the graphs and the cartoons are showing the disconnects and the connections.
 
<strong>Ben Baker ** 15:24
And as well, if I knew that I had people within the company that were, you know, visually challenged, for example, I would also have the the actual talks recorded and be able to create a transcript as
 
</strong>Michael Hingson ** 15:37
well. Yeah. And again, you could put in the issues about where the connects and disconnects are.
 
<strong>Ben Baker ** 15:43
Exactly, absolutely. So it's a matter of looking at who's the audience, you know, who are the people that we need to be aware of? Because it's important to make sure that you're being able to be as inclusive as humanly possible. Is it possible to be 100%? Inclusive? 100% of the time? No, but the more we can be, the better off it is.
 
</strong>Michael Hingson ** 16:05
You've been doing this, I think you said like about 10 years did something happened in 2013, that made you go this way or changed your world?
 
<strong>Ben Baker ** 16:12
Well, in 2013, I had I don't know if it was a direct result or an indirect result, I was in a bad car accident. And it it what it is, it focused me in a different ways. Because what I what ended up being is I got I got rear ended, I didn't see it coming, I didn't hear it coming and I hit by two cars behind me the third, the middle car ended up looking like an accordion. And what happened was, is that I had a mild traumatic brain injury. And also I have what's known as hyperacusis, which means I have way too much sound that goes into my ears, and the eardrum doesn't do it. So I hear cacophony of sound if I go into a room, I need to be wearing special hearing aids that act as white noise machines to be able to focus me when I talk, we're always like, just hear every sound in the room, and I can't concentrate. So I started taking a look and saying, Alright, I need to refocus my business, I need to take a look and say how can I refocus my business in ways where I can be more successful? And the internal communication was probably something I had already been thinking about something that I've been working on. But I think by actively looking at how do I, how do I run my business? What are the things that need to change in my business to be able to make it more successful? What do I need to do to augment my policies and procedures, in order to make my life better, it made me far more cognizant of how this could be utilized in other people's companies.
 
</strong>Michael Hingson ** 17:54
And what you're doing, I assume has been well received,
 
<strong>Ben Baker ** 17:58
it is extremely well received, it's you know, it's not for everybody, you know, it's, you know, I tend to work with companies that are mid to large sized companies, because they end up having the budget to be able to do this. They also have, you know, they have the bigger needs, the bigger challenges, and therefore, they can see where the ROI is, you know, the smaller organizations, the one to $10 million companies tend not to see the ROI, because there's still all within one building. And there tends to be 25 or 30 employees. And you can you can handle, you can huddle them up, and be able to have quicker, you know, changes the conversation. And you know, what I'll do, I'll do consulting and smaller companies to basically say, look, here are the challenges. Here's some things you need to be thinking about, here's some different ways of doing things. But it's not the long protracted conversations and consulting projects that I'm doing with larger organizations that tend to be more spread out, you know, bigger issues, more departments feel more more moving parts. And I find that that for me, that's the more interesting stuff.
 
</strong>Michael Hingson ** 19:09
Well, going back to your initial process, graphically speaking, it's got to be more difficult to deal with a small company and showing this connects when you're just dealing with different personalities within the same small company, although they're still there, and it's something to be dealt with. But it's got to be a lot harder to make real comparisons and show some of the real challenges that you are able to, I would believe are much easier to show when you're dealing with a diverse company with a lot of different offices and as you said a lot of different departments and so on.
 
<strong>Ben Baker ** 19:44
Well, in the smaller companies, you tend to have CEOs that our How can I say this are their accidental CEOs because I'm one of them myself. You start with an idea. You You were really good at We X, and you decide to start a company. And as that company grew and you became a little bit more successful, you decided I don't want to do this, I don't want to do this, I don't want to do this. So you'll hire a few people. And the company grows, and it gets to a certain point. But you really are still that entrepreneur, with without the training, and without the thought processes of what it takes to really take you from that one to $5 million company to take you to that 50 to $100 million, because it's a very different thought process, you run your company differently, you tend to be a lot more hands on, you tend to be a lot more critical of how other people do things. And you tend to micromanage a lot more. Because, you know, you look at this and say, Well, I wouldn't do it that way. Instead of saying, Okay, I don't do it that way. But maybe they're doing it better. And as you grow as an organization, you can't, you have to be able to give up control to different departments, and you have to trust a lot more. Because if you don't have that level of trust, if you don't empower teams to do to a certain level, you're never going to grow. So there's a psychological change that happens, as companies get over a certain certain dollar amount of a certain size.
 
</strong>Michael Hingson ** 21:20
The the issue, in part also is that your role as the CEO, and I think this is what you're saying, really needs to change, because rather than being as much hands on, you, as you said, need to trust to allow people in departments that are being created to do their jobs. And you need to become more of the visionary in the true overall leader rather than micromanaging everything.
 
<strong>Ben Baker ** 21:47
Absolutely. Yeah. I mean, as far as the job goes, is the CEO that got you to 25 million won't get you to 250 million. You know, because it's a different philosophy. It's a different philosophy on leadership, it's a different vision, it's different risk level. It's it's, it's you have to think differently, as your company gets larger, and you need to be able to sit there and say, You know what, my job is not to know everything, my job is not to be smarter than everybody, my job is not to do anything. My job is to hire really good people, and let them do what they do best. And that, you know, once a month shifts, that's a mind shifts switch.
 
</strong>Michael Hingson ** 22:24
It is it's an absolute shift in the whole mindset of what you do. I know, one of the things that I learned, I took a Dale Carnegie sales course when I was suddenly confronted with the opportunity. And I put it that way in need to go into sales from what I had been doing before. And I learned early on about not only setting goals, but a couple of principles that I learned in the Dale Carnegie sales course, which one of which was turn liabilities into perceived liabilities into assets, which is a very powerful tool. And that is something that I deal a lot with when it comes to discussing blindness. But the other thing that I realized is as a salesperson, whether it's dealing with a customer, or later when I started managing, dealing with people inside the company is my job really is to add value to make other people successful. And so when I started the process of hiring salespeople, one of the things that I started to do was to tell each of them, I'm not here to boss you around, you have sold me on the fact that you can sell someone people did a better job than others are doing that. And some of them were successful, and some weren't. But that's beside the point, you sold me on the fact that you can sell and I'm going to hire you because you can do it. What you and I need to do is to now see how I can work with you as a second member of your team to add value to what you do. And the people who were the most successful at doing that. Were the people who ended up being the most successful at sales because they figured out how I sold and what I did, which was usually different than they I tend to listen a lot more I tend to ask open ended questions I hate closed in questions I don't like yes and no questions anytime. And so I would do that when working with people. And some of the more successful people would invite me to go along on sales calls and so on because I also had a technical knowledge. And one person asked me after a meeting one day, how can you know so much about the product? And I don't know all that and I just said, do you read the product briefings that come out? Well, I've been pretty busy. And I said There you go. But you know, but it's about
 
<strong>Ben Baker ** 24:47
people look up RTFM read the blank manual.
 
</strong>Michael Hingson ** 24:53
Yeah. Read the full manual. Very full manual. That's manual. Yeah. Yeah, that's it full manual. But but the thing is that what what I learned is that in what the brightest sales guy I ever knew, learned was that I had added a lot of value and had advantages that he didn't have. And one of the biggest advantages and I was blind, we went into a sales meeting one day, and a meeting with one of his customers. And he didn't tell them that I was blind. And he told me he didn't. And I understood that that wasn't a slur or a slam or anything that he's he because he said, we're going to hit him with it. And they want to what to do with you. So they're going to listen to us what a concept. And that's exactly what happened. We went into the room, people stopped talking, we actually arrived a minute late deliberately so that everyone would be there. And they stopped talking. And we went up to the front and plugged in the PowerPoint, projector and all that. And as we were doing all that I turned and said to the first guy in the well, as you're coming up the the be the upper right row, and I said, my name is Mike, what's your name? And it took me a couple of times to get him to say his name. And I finally had to say, look, I can hear you as I go by, you know, I know you're there. So don't Don't tell me you're not, you know, so what's your name? And we we ended up having a conversation and I asked him some questions. And then I went around the room. And by the time we were done going around the room, and asking people about themselves and why we were there and so on, it was very obvious our product wasn't what they needed. But we went ahead and did the demonstration because I was going to do the whole PowerPoint show. Blind guys can do that. And a guy came up to me afterward. And he said, you know, we're ticked at you. And I said, why? Well, we keep forgetting that you're blind. And you never looked away to go see what was on the screen. And we didn't dare fall asleep, because you would have caught us. And it was those kinds of things that this particular sales guy saw, that caused him to realize there's a lot of value to be added, as I said, and that I could help him and he was by far the most successful sales guy I ever had, because he was very creative. And he learned that he could ask more open ended questions. So it also improved his sales skills and what he did.
 
<strong>Ben Baker ** 27:17
Yeah, there's two thoughts that come out of that. And I love I love that is the first is understand your superpower, we all have a superpower. And too many of us focus on the things that we can't do, instead of doubling down on the stuff that we can do. And I think that that is that is a hindrance of most people, whether they're sitting down at their first job or their last job, it doesn't matter where you are in the organization. Too many people say, Well, I can't do this, and I can't do that, or I'm not as good as this person, or I'm not as good as that person. It doesn't matter. You know, we all have something that makes us valuable. And the more we can sit there and say, This is what I do, well, this is my jam. This is where I shine, and be willing to say, All right, I am lousy at accounting, I cannot paint a house, I cannot, you know weed a garden, hire people, find people that that's their superpower. And bring them in, because everybody's who has their own superpower is going to bring a fresh perspective to your life in your business doing showing you things that you don't know how to do, and let them shine and do the things they want to do. I think that that's, that's a big thing. And the other thing that I came out of that is expectations versus accountability. You know, when we hire salespeople, when we hire anybody, and we lead them, it's not about expectations and accountability, you work for me, and this is what I expected, you're gonna be held accountable. It has to go both ways. As a leader, I need to know that my team needs to know that I that they have expectations of me. And I should be held as accountable as they are for those expectations. Because if we all sit there and go, You know what, I want to make more money, great. This is what you can expect from me, this is what I need from you. And if we do that we're all going to make money together, then we can hold each other accountable.
 
</strong>Michael Hingson ** 29:19
And if as a team, you get buy in from each other, you may have to go through conflict to get there. But if as a team, you get buy in, and you work toward getting agreement of what the team is supposed to do. And then you make it clear that accountability is part of it. It makes you a stronger team because people also realize, well, you're telling me I'm not doing something, oh, you're not doing that because you're being mean or obnoxious. You're doing that because you want to know that I'm doing the things that I committed to do. And when teams get to realize that concept, then you have a much more powerful world you live in.
 
<strong>Ben Baker ** 29:59
Absolutely The and you said something, you know, it says conflict. Everybody's afraid of conflict today. Yeah. And conflict is not a bad thing. Conflict is not a four letter word. You know, we all need healthy conflict in our lives. If we're if we live in a world with no conflict, all we have is groupthink. All we have is people that are afraid to speak up people that are afraid to think people that are afraid to voice a different opinion. And we keep going the way that those so and so says we should do it. And companies end up becoming commodities, they end up being the low value, low price easily forgotten, and they go out of business,
 
</strong>Michael Hingson ** 30:40
low morale? Absolutely. I think we read the same books, my when I think I actually told me once one of my favorite books is The Five Dysfunctions of a Team and Patrick Lencioni talks about all these sorts of things in there. Absolutely. And it's an it's so important. There's, there's always or should always be room for discussion, and disagreement. As long as you're doing it for the right reason, and that the outcome has to be that you collectively find a way to find agreement to move forward and that you all settle on a plan.
 
<strong>Ben Baker ** 31:16
But it's getting people to focus on the ideas and the concepts, and not each other. Yeah. And that's the big thing. That's what I love about doing the graphical representation, because you have a roomful of people that have some level of conflict amongst them, either there's a hierarchy thing, or there's an ego thing or whatever, within the room. As soon as they're all sitting there focused on that person drawing that piece of paper, they start focusing on the problem and the issue instead of each other's egos. And it's amazing how that that transformation occurs.
 
</strong>Michael Hingson ** 31:53
I love to tell people that I've learned more about management and team building from working with eight guide dogs than I've ever learned from Ken Blanchard, even pat Lencioni, and so on, because dogs, although they, I really believe love unconditionally, they don't trust unconditionally. But the difference between a dog and a person is that unless you have just really encountered a dog with major abuse in their lives, or you abuse a dog, they're open a lot more to trust than we are, which gives you the opportunity to build trust both ways.
 
<strong>Ben Baker ** 32:32
Yeah, and trust trust is, is a delicate thing. Mostly, as I say, what was the best thing that somebody told me says, Trust and verify? You trust and verify. But the problem is, is that you trust but trust to be broken easily. And it is almost impossible to repair? What's it once it's been broken?
 
</strong>Michael Hingson ** 32:53
Right. And we have had an environment, collectively in the country or in with each other where we've learned about humans, oh, that person says they want to trust me and all that. But they've got a hidden agenda. And I've got to really watch out for that. And so we've learned not to trust we've learned not to be open to trust anyway.
 
<strong>Ben Baker ** 33:19
Well look at social media. I mean, social media is what we see is the waxed veneer of human beings. Very few people actually show themselves for who they really are. Warts and all on social media every everybody has as whitewashed and cleaned up their persona for social media. So therefore, you sit there and go, okay, is this somebody's life? Or? Or is this the, you know, the highlight reel of who they truly are. And for most people, what you see on social media is people's highlight reels, you know that they've cleaned it up, they've they've, they've pressed their suits, they've, they've combed their hair, and they've straighten their teeth, but you're not actually getting who they are, when you go up and shake them up on the hand and you have to deal with them day in and day out. Yeah.
 
</strong>Michael Hingson ** 34:12
And, and even zoom, if you have real meetings with people, you get closer to the connection. For me, it doesn't matter whether mostly anyway, I'm in a Zoom meeting or I'm in a meeting face to face with someone that one differences at least I can shake hands and I draw a lot of conclusions about people by handshakes. Because is it a firm handshake? Are they just trying to squeeze your fingers and break them or are they just a limp handshake and people talk about handshakes all the time, but it's true. On the other hand, I can get a lot out of listening to a person on Zoom. My first job in sales will actually not my first job but one of my later jobs and say I was I worked for a company that was based out here in Carlsbad, California. And I was assigned to sell to the mid atlantic arena, from Washington up to in Virginia, up through New York. And we were selling high end products. So it wasn't like telemarketing or anything like that. And I learned pretty quickly that the very same sales processes that I would use in talking to someone in person applied to talking with them on the phone. And it also meant that I needed to be as open with them on the phone as I would be in person, because they can tell if I'm hiding or just faking a persona or not. Oh,
 
<strong>Ben Baker ** 35:51
absolutely. I mean, it's interesting, because over the last two years, I've done 75 or 80, keynotes, virtually, no, unfortunately, march 2020, my life change the keynotes that I delivered around the world ended. Yeah, they just ended the meeting to 72 hours a year to a year and a half's worth of keynote speaking, was gone in 72 hours. Yeah. And I've come to the realization that truthfully, honestly, I really don't like delivering keynotes virtually. Yeah, cuz I feel people, you don't hear them, you don't, you don't see them. You don't get the facial expressions, you don't get the shifting in people's seats. You don't you don't get that those, those comments under people's breaths. There isn't that slight chuckle. You don't get any of the humaneness that a live presentation gives you in the spontaneity, because in terms of most things, most people turn off put on the mute button, they turn off their monitor, and they're sitting there reading their email while you're talking. Right. And you don't get to see the full human being that what you're speaking to, and I find that very challenging. And sometimes a little disconcerting, especially when you're dealing with 500 people on a zoom call. And all you see is mostly blank screens.
 
</strong>Michael Hingson ** 37:16
So needless to say, not seeing the blank screens, but I miss a lot of the other stuff when I'm delivering a talk. And I'm doing it in person, I get to listen to all the different kinds of reactions. And I know absolutely, categorically, when I'm connecting with an audience, because I've learned that based on different remarks and comments and tonal issues that I display. I know what to expect if an audience is connected or not. And I don't get any of that on a zoom call. So kind of just have to plow ahead on a zoom call, as opposed to being in a room and talking to people and knowing you're connected. Including along the way, somebody's cell phone rings, and I'll stop and go Hello. And expecting to get a laugh if they're connected. And usually do you know and if I don't get a laugh, then I'm looking immediately for what other ways do I need to connect so that there is drawn in as I want them to be? And I can't possibly get that in a virtual call?
 
<strong>Ben Baker ** 38:29
Oh, absolutely. I literally had somebody in the front row I talk I was giving and their cell phone went off. And I walked off the stage and I grabbed the phone. It says they'll call you back during the middle of my keynote. I put their phone in my pocket says you can have that after the show. And the entire room. Burst out stood up. Yeah. First out laughing because they're gonna say, I can't believe he just did that. But it was it was one of those spontaneous things. I hadn't planned it, I hadn't thought about it. It just I just went ahead and did it. But it's those little magical things that get an audience talking about you for months, if not years ahead of time. From then,
 
</strong>Michael Hingson ** 39:12
I still remember reading an article about Sandy Duncan when she was playing Peter Pan on Broadway. And she was flying and went out over the audience and somebody's cell phone rang and he answered the call and she just flew over him and kicked the phone out of his hand. And and I guess people loved it but there was already at that time something that's notification don't use cell phones in the audience when course you're gonna live performance which was appropriate. But yeah, it's it's those kinds of things that also, as you said, make people remember you and that says it should be and they'll talk about you and not in a negative way, generally speaking, as well. Actually, if they're drawn into what you're saying,
 
<strong>Ben Baker ** 40:02
well, the person whose cell phone uh, came up to me afterwards goes, goes, I can't believe you did it. But that was funny.
 
</strong>Michael Hingson ** 40:08
Yeah.
 
<strong>Ben Baker ** 40:11
He knew he was in the wrong. Yeah, absolutely knew he was in the wrong, you know, but he just said there was, what am I going to do the phone rings against you silence it fast enough. And so I by the time I had the phone in my hand, you know, he thought it was funny. Everybody round him thought it was funny. But you could have absolutely had somebody who was very arrogant to go, how dare you take the phone out of my hand could have. Either way, you're still they're still going to talk about you.
 
</strong>Michael Hingson ** 40:38
I've been in audiences where I forgot to put my cell phone on mute. And it rings and I will get it out as fast as I can and mute it. I mean, that's the best thing I can do. Because I don't want to answer it. But yeah, and it is appropriate for people when you're a speaker to expect that people aren't going to have their cell phones or they're going to have a not have them on or at least they're going to mute them. Because they're supposed to be there to value you. I actually heard something last Friday. I was in a meeting. It's called PATA Palooza, which is a program where podcasters would be podcasters. And people who want to be interviewed by podcasters get together. It's a quarterly thing. And one of the things that one of the people said near the beginning was I'm talking, I can see the chat room, I would really appreciate it unless you have a specific question. Don't just sit there and chat in the chat room. Because it takes away from you listening to speakers, whether it's me or anyone else. And I see that all the time that people are chatting in the chat room, they're clearly not as focused on the speaker, as they should be, because they're doing everything but listening to the speaker. They're reading chats, they're chatting, oh, that was great what that person said, and they're spending all this time doing everything except listening to the
 
<strong>Ben Baker ** 41:58
speaker. But you can also have fun with it. I mean, two things I usually have. If I'm in a great big keynote online, I have somebody who's in the chat room. And I get them to sit there and go, Oh, that was a great question. But hang on a second, before you go into your next talk, you got to answer this question. And I always breathe, because then you're bringing a human element into it. That's okay. And that's fun. You know, it's fun, it's a matter of sit there going, Look, humans are human beings. We all have a need to, you know, to voice our opinion, to think to be engaged, but you want to be able to make people engage. I remember when Twitter walls were the big thing, where you had a big deal. 20 foot screen beside you as you were doing a keynote, and they were doing the Twitter feed while you're talking. And I used to, you know, halfway through my keynote, go and look at the Twitter wall and pick up a few tweets and start talking about them. Because then people sit there going, Wait a second, they're paying attention to me. Yeah, this is a human being on stage talking to human beings. And we all are, we're all human beings, and we all want to be listened to understood and valued. And the more it is not the Oracle from up high, you know, extolling the virtues. And actually being a human being talking to human being, helping them be better human beings, the more exciting to talk at tends to be
 
</strong>Michael Hingson ** 43:22
one of the things that I do again, when speaking, especially when I know their screens, and especially when I know that people are listening virtually, is to say, I gotta tell you, I'm not gonna be paying attention to you in the chat room, not because I have anything against chats and all that, but rather, because I can't chat and talk at the same time. But we do have somebody who will take questions and we will get to you. So if you really have an urgent question, then indicate that and I will make sure that I hear about it and and try to answer it immediately. Because I love answering questions, but mostly chats, and I don't necessarily interact well together.
 
<strong>Ben Baker ** 44:07
Well, it was just, it's distracting. I mean, think about it. From a keynote speakers point of view, when you're online. When you're online, you have a chat going on the background, you try to get all the technical things going on, you're trying to speak while at the same time, you're doing your own PowerPoint. And also you're you're working both hands with both Mycenae and keyboard while you're trying to deliver a seamless conversation. It's tougher to bid at the best of times. Yeah, and then trying to watch the chat room at the same time. It's impossible isn't gonna lead to we need to realize that people want to chat. People want to be part of that they want to be engaged in the conversation. So how do we facilitate that we have somebody whose job it is right to be to be that intermediary between the chat and us on stage to be able to To be able to bring everybody together. And I think that that's, that's a part of online presentations that most people are missing.
 
</strong>Michael Hingson ** 45:08
Yeah. And I find that that tends to work very well. And I will make clear to people upfront love to answer questions. And if there's a way to make that happen, then we do it. The other thing I love to do, and of course, a lot of the speeches that I do, I want to educate people a little bit about blindness and the fact that we're really not different than you guys. Sure. And so I will start off, I'm going to give my secret away. But I start off the presentations by saying when asked you a few questions, and mostly I don't get caught with this? I'll I'll say something like, did everybody hear the about the Supreme Court decision yesterday? Or did you did you happen to see that movie last night that was on TV? Or or, you know, how many of you know a person who happens to be blind, and I'll do a few of those. And if I'm fortunate, which most of the time I am, this is probably going to change now. But if I'm fortunate, people will raise their hands, they won't apply? Because they don't get it. Right. Right. And the last question I ask is, how many of you think it's a bright idea that when a blind lecturer is speaking to you that you respond by raising your hands. And it's fun, and it is always it's fun to do that. But people do take that sort of thing to heart. As I said, Now, I'm going to be in trouble, because everybody's going to applaud. So I'm gonna have to find a different way to do it, because they're gonna listen to this podcast. He said, hoping. But But speeches, I find in dealing with customers and dealing with employees in all that I do, it isn't talking to I talk about it with prayer, even it's not talking to God, it's talking with God. It's talking with your audience, and making them part of the the whole experience that you're all involved in involved in. And as I tell people, If I don't go away learning more than you learn, then I'm not doing my job well. Well, it's
 
<strong>Ben Baker ** 47:11
speaking to people in language that resonates with them, using analogies that resonate with them. Because I'm going to speak to steel workers a lot differently than I'm going to speak to accountants. Yeah, the same concepts will come into play, the same ideas will come into play, but I'll use different analogies. And I'll use different frames of reference because you need to be able to make people sit there go, I get that. Okay. Yeah, I understand. And it's not about you. It's about the audience that you're speaking to. And how do you get them on board? How do you get them to sit there and go? Yeah, all right. Now I understand what they're talking about. Okay, I'm bought in now, I'm going to really listen.
 
</strong>Michael Hingson ** 47:57
Have you ever given a speech where you were given a series of expectations of what was to happen and what the speech was to bid God about in the audience, and so on, whether it's a speaker's bureau that did it or from somewhere, and you got there and found out that you were totally given the wrong information and had to recraft the speech
 
<strong>Ben Baker ** 48:19
that happened to me just before COVID. That happened to me just before COVID, I was the last speaker, in our speakers evening. And I was given some information. And my understanding was, it was going to be a very corporate evening. And listen to speaker after speaker after speaker. It was very personal. It was extremely personal. And the audience was buying into this. And if I had delivered the speech that I had to give it, first of all, it would have landed flat. And second of all, it never would have resonated with anybody. Yeah. And I said to these guys, I said, luck. You have to, we have two choices. Either you can take me off the ticket, or I'm going or I'm going to do a 20 minute talk off the top of my head. I'm happy to do it. I can do it. I've done it before. But realize that the talk that I told you I was going to give I'm not going to because it's totally an absolutely irrelevant, based on the evening that we've just we've just done and I ended up sitting there talking for 20 minutes. And other people told me I nailed it. That's that's other people's choices, whether whether I did or I didn't Sure. But if if if I hadn't changed my topic right then and there. It would have almost been an embarrassment for me because it was I would have been totally an absolutely tone deaf to what the evening ended up being
 
</strong>Michael Hingson ** 50:00
I had a situation many years ago where a speaker's bureau said, We want you to come and speak to the national Property Managers Association. And I said, What are they? Oh, they're the people that rent apartments and stuff like that. And we want you to come. And it was a very relevant speech to give because we had just moved from an apartment, or a house that we had to another house elsewhere for a job. And so we gave our house to a property manager to manage until we could get it sold. So I went off, and I got down there, but I got there very late at night, before I was to give a breakfast speech. And I got up that morning and went down. And there was this really great breakfast, actually. And I was sitting there listening to people and I went, Wait a minute, this doesn't sound like what I was told. And so I said to somebody, you don't just help me out. I'd like to, and I don't even know for sure whether they knew I was the speaker or not. But they probably did. And I said, What is the national Property Managers Association, a worthy organization in the Federal Government that manages anything physical that the government owns? Oh, my God, totally different, needless to say, as diametrically opposed as they could be. But I had done various things like created GSA schedules for companies and I had been involved in government contracts, especially the fun part is with organizations that if I told you anything about them, even today, you would be the late Ben Baker, and you would disappear and nobody would know about you anymore. But I literally, as they would say, pivoted on a dime. And it went very well. And I got to talk about other kinds of things. And fortunately, I had the experience to do that. And I think that as speakers, we should be able to do that.
 
<strong>Ben Baker ** 52:00
I agree. But also, we it is, in our best interest as speakers to sit down a couple of weeks ahead of time, with not with the speaker's bureau that's high for you. But with the actual event organizer, right and sit there and say, How can I help you shine to your audience? Exactly. Well, how can we make this relevant to the people that are in the room? Tell me who's in the room. Tell me about the conference. Tell me about what your goals of the conference are? What do you want people to walk away knowing? Why do you want them to come back next year, and be able to have all that information at your fingertips. So you can craft a talk, that not only is as relevant to the people in the audience, but it also makes the organizers who hire you and are paying you, you know, a lot of money, make sure that they shine. And that and that, to me is a critical part of being a great keynote speaker.
 
</strong>Michael Hingson ** 52:59
And the other thing that I love to do is to say I if if I'm not the first person on the agenda, I'd like to come in a day early and listen to some of the other speakers and so on, because I'll learn a lot from them. And invariably, if that's the case, or if I'm not the first speaker of the day, I will listen to speakers before me who have said things that allowed me to add more value into the presentation that I'm going to give.
 
<strong>Ben Baker ** 53:28
Absolutely. My attitude is I tell this to organizations hire me, I said, Look, you're hiring me for the weekend. You're hiring me for three days, right? I am happy to come in, I will do a keynote. I will do a meet and greets we can we get at your VIPs come in. And we can do you know we could do a book signing with my book if you want. And I'm also willing to do a workshop. Why don't we Why don't you bring me in for three or four events, we'll we'll get you a group price for everything. And therefore we can make sure that you get the best value out of this as possible.
 
</strong>Michael Hingson ** 54:01
I can absolutely do the same thing.
 
<strong>Ben Baker ** 54:04
Yeah. And that way you can be integral to that you're not just somebody that arrives 15 minutes before you're you know, they do a slight you'll do a slipshod soundcheck, you'll jump on stage, do your thing and then be in a cab heading to the airport as soon as the events over. Yeah, and there's a lot of keynotes to do that.
 
</strong>Michael Hingson ** 54:24
I know. I just don't like to do that. I like to as I said, I learned I get to learn. And I've also said if you know of other people, a lot of times we will do keynote speeches, inspirational speeches, and I've said look if you know other people that need a speaker, cuz sometimes people will say, well, we can't afford your price. I said well, and let's figure out how we add somebody else into the mix. If you've got donors or if you know of a school or whatever that might need a speaker. Let's figure out other things that I can do while I'm there because I come I want to come and spend whatever time you need me to do that. also helps a lot.
 
<strong>Ben Baker ** 55:01
Oh, exactly. It's about finding ways, whether this is a keynote, whether it's being a leader, whether it's being somebody who works in an organization, understanding how to help other people succeed. Because when you can sit there and say, How can I make you succeed, they're going to help you succeed.
 
</strong>Michael Hingson ** 55:20
Tell me about your books, if you would
 
<strong>Ben Baker ** 55:22
share, I've written two books, and they couldn't be more diametrically opposed. The first book I wrote was called powerful personal brands, a hands on Guide to Understanding yours. And I wrote that in 2018. And it really, truly is a workbook for personal branding. What I found is I do volunteer at a couple of the major universities, and I teach people personal branding, networking skills, and also how to interview and I sit there he says, okay, so what are you guys doing in order to build your own personal brand, because a lot of these kids are extremely smart, and they're horrible at articulating their own value. It's part of being young, you know, it just I'm sure I was nowhere near as good as 2530 years ago, as I am doing it today. It's experience. And none of them had a book that they really liked. And I said, All right, I'm going to try to find new one. I couldn't find one. So I wrote it. And it was it was a wonderful experience. The book, not only does it tell stories from my life lessons that I learned, but at the end of every chapter, what I do is I ask a question, and I leave two pages of blank lines for people to write their own ideas. And that was what the book is about. During COVID. I ended up doing 16 part, podcast series with a friend of mine, by the name of Claire Chandler. And it was all we were lamenting about the fact that nobody was thinking about what's next. Everybody was sitting there at the beginning of COVID, with their hands on their knees, rocking back and forth and says, Don't, don't look at me, don't talk to me, because I just don't know what I'm doing. And I'm, I'm terrified to death. And I can't make a decision. Fine. I understand all that. But people in leadership need to be able to sit there and say, Okay, here's where we are, this is where we need to go. It may change, but give people the confidence to know that there's there is light at the end of the tunnel. So we wrote a book called leading beyond the crisis. And actually what it was it was the podcast. And what we did is we took that podcast interviews, we transcribed them, edited them and turn them into a he said she said type book. And it really is not written for COVID. But it's sit there going Listen, throughout our lives, we're going to have crisis's. Whether it's your building, burning down, whether it's a financial crisis, whether it's, you know, whether it's it's COVID, or some other type of medical emergency, we're all going to run into situations within our businesses that are going to be a crisis. The question is, how do you deal with it? And how do you instill the confidence in people to sit there and say, Look, I don't have all the answers. I don't know exactly where we're going. But this is the direction we're gonna go tomorrow. And if tomorrow comes and we go, well, we didn't make it. We didn't go exactly where we want to go. Let's reevaluate, figure out what we did wrong, figure out what we did, right? And then move forward from there. So those are what my books tend to be about.
 
</strong>Michael Hingson ** 58:31
Did you self publish? Or
 
<strong>Ben Baker ** 58:33
what I did I self published both of them. Cool. Yeah. Amazon is my friend.
 
</strong>Michael Hingson ** 58:39
Yes. Kindle Direct Publishing these days, Kindle Direct
 
<strong>Ben Baker ** 58:43
Publishing my book is available through Ingram Spark and Amazon. And with that is pretty much available in every every bookstore in the world, we
 
</strong>Michael Hingson ** 58:53
bookstore in the world. Yeah, that anybody can order, which is all that that really matters. And they do. Well, and what more can you ask for? Exactly. So change is is all around us is that the only true constant in the world? That's my
 
<strong>Ben Baker ** 59:09
attitude. My attitude is that change is truly the only constant. It doesn't matter where we are, things are going to change. They're gonna get better, they may get worse. They may go, the sky may go from blue to black to gray. But it's it's going to the sun's going to come out again. And we all need to realize that the world is in flux. There's, there's all sorts of things we can control. Most things we can't. And we have to sit there and say, Okay, these are the things I can control. These are the things I can't, how do we how do we mitigate or risk based on that? And how do we move forward and how do we be successful based on the situations we find ourselves in today? And knowing that tomorrow with different information with this different circumstances, we may have to change. And we have to be ready to embrace that.
 
</strong>Michael Hingson ** 1:00:06
Well, we know the sun is going to come out tomorrow, except there is such a thing as the day that we have a supernova. So just saying
 
<strong>Ben Baker ** 1:00:17
the world Sunday, the world will implode.
 
</strong>Michael Hingson ** 1:00:19
And you know, we don't have control over that. So why worry about it?
 
<strong>Ben Baker ** 1:00:22
I can't control it. So why worry about it?
 
</strong>Michael Hingson ** 1:00:26
Exactly right. We I was having a discussion with a colleague this morning, we're writing a book, I may have mentioned it called a guide dogs Guide to Being brave, talking about fear, and so on. And we were talking about normal this morning, and how everyone wants to always get back to normal. With COVID, we have got with COVID, we want to get back to normal. For me, I really started getting frustrated with that after September 11, when people started saying we want to get back to and we got to get back to normal. And it took me a little while to realize why I reacted so vehemently to that. Normal would never be the same again, we can't get back to normal, there is something to be said for entropy, right? Once you open a can of worms, you can only put the worms back in a bigger can. And and normal would never be the same again.
 
<strong>Ben Baker ** 1:01:19
Well, I look at this as I remember when we when we bought this house 20 years ago. And we you know, my wife said, Okay, I want to do this renovation, I want to do this renovation, okay. And she This is why I want to renovate the master bathroom because the master bathroom had carpet all the way up to the top and carpet, your carpet in the bathroom. Whew, wow. Okay, and the people in front before us owned a dog. They owned a very large dog. And supposedly they paid the dog in that tub. I told my wife, I said, Look, I can tell you that this is going to cost you this, this is going to cost you this. This is going to cost you this. When it comes to the bathroom. I have not a clue. It says until we tear up the carpet. And we expect the floor. I have no idea if this is a $10,000 fix or a $30,000 fix. Because you don't know until you start banging walls and stuff. And ripping, ripping off drywall. You have no idea what's behind what's behind those closed those closed walls, right? And you have to be prepared to sit there go, okay. We're in it. We're in the fire store. We've we've we've destroyed the drywall and we've we've put it in a dumpster and we've sent it away. We have bare walls. Okay, we're dealing with some wood rot. Okay, what do we do now? It's not like, it's not like they can go back, get that old drywall, put it back up on the wall and forget about it. We have to deal with what's in front of you. And you have to sit there and say, You know what, one way or the other, we'll figure it out. And we'll and we will survive and we will thrive. And I think maybe what we need to be as a society.
 
</strong>Michael Hingson ** 1:03:08
It may affect your budget, but I'm gonna fix it. So what did you do with the carpet? Oh, the
 
<strong>Ben Baker ** 1:03:13
carpet blue carpet went in the garbage. You know, the carpet went in the garbage. We you know, we tiled the entire thing and luckily enough, the Tongue Groove floor underneath was was still good. Good. You know, I didn't I didn't have to pull out all the tongue and groove. I didn't have I didn't have wood rod I didn't have you know, that's floor joists that needed to be replaced. You know, it was it was a $12,000 fix. It wasn't a $30,000 fix. It was within tolerances of budget.
 
</strong>Michael Hingson ** 1:03:42
I'm actually very surprised because the floor being carpeted, and they bathing a dog and then bringing the dog out over carpeted floor where there's a lot of splashing, you would think it would could have been a lot worse. You were very fortunate.
 
<strong>Ben Baker ** 1:03:55
We were extremely fortunate. And I looked at it and said okay, but we have the attitude going in that it's going to be what it's going to be we're tearing up the carpet regardless. Yeah. And the worst it's going to do is it's going to cost us a little extra money and a little bit more time. So where do you guys live? We live in Richmond BC up in Canada. We are. It's a suburb of Vancouver, just so the airport.
 
</strong>Michael Hingson ** 1:04:24
So floors can be a little cold on the feet in the winter, but you know, that's fine. Exactly. But we built this house back in 2016. And we just use luxury vinyl tile. All of it is floating so it's not glued down. My wife in her wheelchair, rollover it very well. We haven't broken any tiles, but it makes for a much more convenient environment because if there is liquid spills or dog or whatever, we deal with it very quickly and so for us, we found it to be a very worthwhile Way to go. And it certainly didn't cost a lot more than carpeting.
 
<strong>Ben Baker ** 1:05:05
No. And how do you go ahead? Go
 
</strong>Michael Hingson ** 1:05:08
ahead. No, go ahead.
 
<strong>Ben Baker ** 1:05:09
No, it's just a matter of being adaptable. And it's a matter of sit there going, how do you become a problem solver instead of somebody that is hamstrung every single time, something different or unique is thrown at
 
</strong>Michael Hingson ** 1:05:22
you? How do you define success?
 
<strong>Ben Baker ** 1:05:25
To me success is not a personal thing. It's it's how have I impacted other people? How have I enabled other people to live their lives better? How have I enabled people to be better versions of themselves, and giving them the tools to pay things forward? You know, that, to me is true success. It's not about money. It's not about the house. It's not about the car drive, or the size of the flat screen TV that I have. It's how have I impacted people, and how have I given people the tools, they need to be successful on their terms.
 
</strong>Michael Hingson ** 1:06:03
And that's as good as it gets, it's sort of like Gandhi is saying Be the change you want to see in the world.
 
<strong>Ben Baker ** 1:06:09
Pretty much, I'm a big believer of make the world a little bit better off than where I found it.
 
</strong>Michael Hingson ** 1:06:15
And if I can do that, if you can do that we've, we've done good,
 
<strong>Ben Baker ** 1:06:20
true, I can't solve the world's problems. I'm never going to be the president united states, I'm never going to run a multibillion dollar organization. I can influence things in my little corner of the world. And I'm okay with that.
 
</strong>Michael Hingson ** 1:06:36
I'm perfectly capable talking to the president of the United States, or people with billion dollar companies and so on. And maybe I can inspire them. And that's fine. But I don't need to be them. No,
 
<strong>Ben Baker ** 1:06:48
I like to be the person in the background, making things happen or actually influencing people to enable them to make things happen.
 
</strong>Michael Hingson ** 1:06:57
Yeah. Well, Ben, this has been a lot of fun. And I think we went off in directions. We didn't think glad we spent a lot of time talking about speaking it's a lot of fun to do that. But I really enjoyed having you on unstoppable mindset, we need to do it again.
 
<strong>Ben Baker ** 1:07:13
I am always open for a repeat of conversation. And I hope your audience found this valuable.
 
</strong>Michael Hingson ** 1:07:19
My hope so and I think we have a date for me to come on your podcast, as I recall.
 
<strong>Ben Baker ** 1:07:23
You bet you're gonna be on my show sometime in the fall. I'm not sure the exact date yet. But we're definitely gonna have you on in the fall.
 
</strong>Michael Hingson ** 1:07:30
I know we've been been exchanging emails about it, and I'm looking forward to that as well. It will be a lot of fun.
 
<strong>Ben Baker ** 1:07:36
Yeah. So thank you for having me.
 
</strong>Michael Hingson ** 1:07:39
Well, thanks for being here. And I want to thank all of you who who are out there listening. Thank you for being here yourselves. You are the important part of this. And although we didn't get to listen to your questions, we hope that you will send them to me via email. You can reach me at Michaelhi at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> M I C H A E L H I at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. hingson is h i n g s o n. But if you're listening to the podcast somewhere else, that's okay, too. We do ask that you give us a five star rating. We hope that you enjoy this and you feel strongly enough to do that a five star rating is always appreciated. But your feedback and questions are always welcome. How can people reach out to you Ben,
 
<strong>Ben Baker ** 1:08:27
you know what the best way to get in touch with me is through my website. It's your brand <a href="http://marketing.com" rel="nofollow">marketing.com</a> That's your brand <a href="http://marketing.com" rel="nofollow">marketing.com</a> Just how it sounds is just how it's spelt.
 
</strong>Michael Hingson ** 1:08:40
It doesn't get easier than that. Well, thanks again. And we hope that we'll get you back on the podcast soon. And I again, I had a lot of fun and learned a lot and I hope you did too.
 
<strong>Ben Baker ** 1:08:53
Absolutely. Thanks for having me, Michael.
 
</strong>Michael Hingson ** 1:08:55
Thanks very much.
 
**UM Intro/Outro ** 1:09:01
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Brand Marketer with Ben Baker</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bdca5adc-3d63-4ee3-bac1-87aa0d8c9ca4:58a9f2d2-d139-4478-b621-4d8194c9142d.mp3?source=rss&amp;ext=asset.mp3" length="50362668" type="audio/mpeg" />
<itunes:episode>50</itunes:episode>
</item>
<item><title>Episode 49 – Unstoppable Advocate with Bryan Bashin </title>
<guid isPermaLink="false">https://pinecast.com/guid/fa5c188c-78bf-4349-984c-03df3b16aed8</guid>
<pubDate>Tue, 16 Aug 2022 11:00:31 -0000</pubDate>

<itunes:duration>01:08:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/16fe245e-f4e1-4d1c-bb86-62ac2bdc000b/UM049-Bryan_Bashin-Coverart.jpg" />
<description><![CDATA[<p>Bryan Bashin was born fully sighted, but over time he lost his eyesight. Like many such people, he tried to hide his blindness. Bryan was, in some senses, different than many. Because as he began to discover that other blind people were leading full and successful lives, he decided that he could do the same. He received training and then began to seek employment and attained a most successful career.
 
Bryan would tell you that he loves learning and advocating. He is an extremely inclusive individual although he clearly does do a powerful job of advocating for blind and low-vision persons. Oh yes, not vision impaired, but low vision. You will hear about this during our conversation.
 
For the past 13 years, Bryan Bashin has been the CEO of the San Francisco Lighthouse for the Blind. He has proven to be quite an innovator due to his philosophical orientation concerning blindness. You will hear of his accomplishments.
 
Bryan announced his retirement from the Lighthouse earlier this year. His future plans are typical of Bryan. Come along with us and hear Bryan’s story and then please give us a 5-star rating wherever you listen to this podcast episode.
 
 
<strong>About the Guest:</strong>
Bryan Bashin, CEO, reports to the Board of Directors and supervises the directors of Communications, Development, Operations, Programs and Enchanted Hills Camp and Retreat. Mr. Bashin has served in this position since 2010. Mr. Bashin’s extensive professional experience includes Executive Editor for the Center for Science and Reporting, Assistant Regional Commissioner for the United States Department of Education: Rehabilitation Services, and Executive Director of Society for the Blind in Sacramento. Mr. Bashin has been blind since college and from that time has dedicated a substantial part of his career to advocating for equality, access, training and mentorship for individuals who are blind or low vision. He serves or has served on numerous committees and organizations, including California Blind Advisory Committee, VisionServe Alliance, San Francisco State University’s Paul K. Longmore Institute on Disability, World Blind Union, National Industries for the Blind, and California Agencies for the Blind and Visually Impaired.
 
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to unstoppable mindset. And I am really excited today to have an opportunity to talk with Bryan Bashin, the CEO of the San Francisco Lighthouse for the Blind. And you will see why as we go forward. Bryan is a very interesting and engaging guy. I've known him for quite a while. And I think we've both known each other we like each other, don't we, Bryan?
 
<strong>Bryan Bashin ** 01:44
Yeah, we have traveled in the same paths. And we have been on the same side of the barricades.
 
</strong>Michael Hingson ** 01:51
And that's always a good thing. So you're doing well.
 
<strong>Bryan Bashin ** 01:57
I'm doing great. This is a this is a good time for me and Lighthouse after 13 years, thinking about sort of a joyous conclusion to a number of projects before I move on.
 
</strong>Michael Hingson ** 02:10
Wow. Well, that's always a good thing. Well, tell me a little bit about you before the lighthouse growing up and stuff like that, so people get to know about you a bit.
 
<strong>Bryan Bashin ** 02:20
Sure. The short version I grew up as a sighted boy started becoming blind when I was 12 became legally blind when I was a sophomore at UC Berkeley. And like all newly blind, low vision people tried to hide it for as long as possible, and really failed. I didn't have role models, then, like my Kingson. I didn't really know what was possible in blindness. That pivot came later in my life. And so I just did what a lot of low vision people do. Hide, try to pass all of that. So I did that in my early 20s. I started my career in journalism. I my first job out of Berkeley was at the CBS television affiliate in San Francisco KPI X, API X. Yes, Gen five and the news department there. And I worked there for a couple of years that I wanted to move up in the world. And I joined the channel 10, the CBS Benli a CBS affiliate in Sacramento, and I was higher up on that journalism,
 
</strong>Michael Hingson ** 03:32
and wrong and you move and you moved from five to 10.
 
<strong>Bryan Bashin ** 03:35
I did. I doubled. See. After after a few years in local broadcast news, television news, I thought I'm a little more serious person that and I wanted to go deeper. And so I quit my job and I started writing for newspapers, and then magazines, and specialized in science and public policy. So I did lots of work and environment, Space Science, energy usage, epidemiology. You know, for kind of curious guy like me, journalism was a really good fit because it fed all the things I want to learn about him. And I was in my 20s. Somewhere along the way, as I had less than less vision, I knew that I needed to get solutions. And I didn't know where those would come from, but I knew it involves people. But short version is almost 30 years ago. In a quiet time in my life. I just picked up some copies of the Braille monitor and started reading them. And in it, I found all kinds of stories about blind people doing amazing things. Things that I didn't think I could do as a person like travel where I wanted when I want it or efficiently use Computers, all that. So I went into a boot camp. It was then the fourth NFB Training Center. Actually it was in Sacramento. Just that the year that I needed it. It only lasted one year. The Marcelino center run by the California affiliate of the NFB, anyway, long story short, I threw myself into training, got training, and then had the most successful period in journalism I've ever had. And that's the first half of my working career.
 
</strong>Michael Hingson ** 05:33
Did you ever know mozzie? Marcelino?
 
<strong>Bryan Bashin ** 05:35
No, I didn't. He passed before the Senator that was named after him. That's right. Yeah.
 
</strong>Michael Hingson ** 05:41
He was one of the very active early members of the National Federation of the Blind of California and managed a lot of the legislative activities of the Federation. In Sacramento, if you went with him into the Capitol, everyone knew Mazie. Which, which is important.
 
<strong>Bryan Bashin ** 06:02
Yeah. Yeah, I certainly was living in Sacramento in the 90s. And his memory was an active presence, then. Well, I finished up my immersion training at the Marcelino center. Four years later, I was running the Society for the blind there in Sacramento. Having gotten the confidence, and aspiration, that I could do stuff there, Executive Director, retired after 33 years, and I interviewed and got the job. That's when I got my first taste of real service in the blindness community. Chance to like, think of a project, think of a problem, get funds for it, hire cool staff for it and do it. And for me, you know, I might have written an article in a magazine and a million people would read it, but I wouldn't meet any of them. And I wouldn't have that thing that we all love that community. So when I started working at society for the blind, that community was right there. And it was deeply gratifying. And so I started working on many, many projects. And I did that in Sacramento for six years, had a wild time with it. And then I was asked to apply in the US Department of Education, to be one of the regional commissioners in region nine for the Rehab Services Administration. So that was, that was really bittersweet to leave the Society for the blind, but I wanted to learn more. And suddenly, I found myself responsible for half a billion dollars in federal spending across all disabilities, and learning like a fire hose about the public rehabilitation system. And I did that until all the regional offices were closed by the administration. And I found myself for the first time in my working life, not knowing what I was going to do for a living. So I, I did some expert witnessing in court, I worked with a startup, I did some other things regarding direction, mentoring of blind people looking for employment. And then after 20 years, the director of the Lighthouse for the Blind, took a new job. And it was the first job I was hired for that I actually knew what I was doing when I came in, because I'd run another org like that. And that was 13 years ago.
 
</strong>Michael Hingson ** 08:36
There you are. What who was the commissioner when the offices closed?
 
<strong>Bryan Bashin ** 08:42
Yeah, well, it was Joanne Wilson until it was Joanne Yeah, yeah, it was Joanne Wilson, then
 
</strong>Michael Hingson ** 08:48
no, no, she necessarily had a lot of choices. But
 
<strong>Bryan Bashin ** 08:51
well, that's a long story. She used everything in her power to oppose this. But it was it was at a higher level that was made. Yeah.
 
</strong>Michael Hingson ** 09:04
So you've been at the lighthouse 13 years. And tell me a little bit about what it was like when you started and why did you decide to go to the lighthouse?
 
<strong>Bryan Bashin ** 09:19
You know, one thing that I can say is that my predecessor, had been prudent with funds. And so this was an agency that had good amount of money in the bank, like $40 million. I came from society for the blind. When I got there. We had six weeks of revenue. And we grew that and made it more stable. But I was attracted to the lighthouse because it was a storied organization. It had been around for, you know, 100 years. It owned this amazing camp in Napa that I'll talk about. It had the bones of a really great Oregon As a nation, and I thought I could do something with it. And I came there and I first saw the headquarters building then across from the symphony. And I thought, there's not enough places here to teach. There's not enough public spaces down. I have things happen. It was just the lighthouse had outgrown its its place. And I thought, oh, here we go. Again, I done a capital campaign in Sacramento to get its new building. Now, I'm going to have to do this again in San Francisco. But we looked at that and we thought, it's got to be close to transit. It's got to be in San Francisco, got to have cool places for people to work to ennoble the workforce not to be a dark hole windowless, undistinguished former garage, which was the old, old building, we found a place in the end, after many different things, we found a place right on top on top of the civic center BART station. And through a partnership and some other things we were able, I was able to convince the board to take this leap. And they did. And five years ago, six years ago, now, we occupied our new headquarters, which really has made us a place where people want to come and work and convene and hold events. It really now has the feel of a center.
 
</strong>Michael Hingson ** 11:32
Chris, the other thing that happened for the for the lighthouse was you got a pretty significant capital infusion along the way.
 
<strong>Bryan Bashin ** 11:40
Yeah, a little bit. I would do want people to know that this idea for a new building, the search for the Board's agreeing to do it and agreeing to buy it happened all before the big request, right? So we did, we made all that happen. In December and January, January 2014. Five months later, out of the blue, we got the first letter, understanding that we were going to be receiving receiving a request, that turned out to be the largest request in the history of American blindness to an individual $130 million. It turned out. And that allowed so much of what happened after to be possible.
 
</strong>Michael Hingson ** 12:31
Right. And that was what I was thinking it wasn't so much the building, but then you could really put into practice the vision that you were creating. That's right. That's right. So how, how has the lighthouse changed in over, let's say the last eight years since 2014?
 
<strong>Bryan Bashin ** 12:52
Yeah, I think I think I could say, ambition and reach and kind of audaciousness some things are pretty well known. We launched the Holman prize for blind ambition, it's a world prize, we've had, it's getting close to 1000 applicants over the seven years we've had the homerun prize. Those applicants come from every continent, maybe I haven't aggregated all of them. But it wouldn't surprise me to say 40 countries or so have applied. And if you go on YouTube and go to home and <a href="http://price.org" rel="nofollow">price.org</a>. And look, you're going to see what blind people are saying they their dreams are from all over the world. And you cannot think about blindness the same way when you see people in rural Nepal or Africa or an urban Europe, talk about what's important to them. There is no real public way to aggregate all these things other than what we've done thus far. And so that's the kind of audaciousness that has come up in the last eight years. But it's been across everything.
 
</strong>Michael Hingson ** 14:07
What is the homerun prize? Exactly.
 
<strong>Bryan Bashin ** 14:10
Prom homerun prize is an annual prize awarded to three people each year by independent jury of blind people that the lighthouse convenes none of those juries are Lighthouse employees. The purpose of the prize is to show great growth and ambition in anything. It's not necessarily a project to do good in the world for blind people or though it can be it could be personal growth, like rowing a boat across the Bosphorus or climbing a mountain or organizing something that was never organized before that kind of thing. We award 320 $5,000 awards, and the price has been amazingly popular with hundreds of 1000s of views about blind people on our website and on YouTube. I'm happy to say that our partner Waymo, is now sponsoring one of the prizes at $25,000.
 
</strong>Michael Hingson ** 15:11
That is pretty exciting. Yeah. And I've I've watched it through the years and it's it is absolutely amazing and wonderful to see the the different attitudes and philosophies and as you said, dreams that blind people have, because most of the time, we're not encouraged.
 
<strong>Bryan Bashin ** 15:31
Yeah, most of the time people settle. This is, this is really, beyond mere skills that any blind organization teaches. And I don't mean to derogate them, the skills are essential. We can't do anything without skills. But they're not enough. Somehow my you got the confidence to be a captain of your own ship, metaphorically speaking. That's what got you out of the World Trade Center. That's what got you into business in science and everything else. We want to we this is the this is the mission that any Blind Agency really needs to focus on. Beyond skills. How do you teach confidence? How do you teach what Jacobus tenBroek said that we have a right to live in the world to be at that table, that we are not an embarr and a barren sea in the human condition. We're part of the human condition. And so getting that deep knowledge, something that the late James avec said, not just knowing it in your head, but in your heart, that It's respectable to be blind. And all of that that's, that's the best agencies get at that as well.
 
</strong>Michael Hingson ** 16:49
We as as a class, need to be more in the conversation and it isn't going to happen unless we demand it. You know, it's it's interesting. We celebrated Global Accessibility Awareness Day last, what Thursday, and later in the year, we'll be celebrating some other events regarding disabilities. What amazes me is even with the visibility that's happened so far, it never seems to hit any of the mainstream television news. Casts or talk shows, the I don't see anyone celebrating Disability Employment Awareness Month, or anything relating to disability awareness, like we see African American history or LGBTQ pride, awareness and so on. Why is it that we're just not still included? Even though even though according to the CDC, up to 25%, of all Americans have some sort of a disability. And we'll of course leave out like dependents, which takes in everyone else, but nevertheless.
 
<strong>Bryan Bashin ** 18:06
Well, you know, we live in a different as a longtime journalist, we live in a different journalistic culture now. And so what triumphs is narrative, not policy. What triumphs is something that gets is clickbait. Something that gets you emotionally. And I won't say that there, there haven't been good stories. The lighthouses then, Board Chair Chris Downey, who you know, is, as one of only a handful of practicing blind architects got 15 minutes on 60 minutes, one of their most popular episodes been rebroadcast four or five times now. That is a powerful narrative. So we need more of them. I really do think that in any state, any blind organization has stories, just like Chris is just as powerful. You know, our job is to actually be out there relationally with journalists so that they can understand what the stories are. But it's not going to be from a press release, or some some kind of awareness month. It's going to have to be the personal connections that we have with journalists so that we can wind up pitching stories.
 
</strong>Michael Hingson ** 19:27
Well, it's the usual thing. What it really means is we need to tell the story.
 
<strong>Bryan Bashin ** 19:35
That's right. As soon as it becomes a story about them. We lose, huh? Yeah.
 
</strong>Michael Hingson ** 19:41
Yeah, we need we need to be out there and tell the story. And you're right. We need to tell it in a way that will click with people and interest people. But I think that that certainly is something that can be done and we We also collectively need to understand that we need to tell the story and not be shy about it.
 
<strong>Bryan Bashin ** 20:08
That's right. Yeah, that's right.
 
</strong>Michael Hingson ** 20:11
And I think all too often, we tend to be shy and we don't want to, to be out there talking about I remember early on after September 11, we got pretty visible in the news. And it was because really of me contacting Guide Dogs for the Blind, just to say, we got out because people from Guide Dogs had seen us in the world transip Trade Center, they've visited us. And I joined guide dogs in about a year afterward. And there was a lot of visibility interviews in the media. By that time, we had been on Larry King Live three times. And on one of the guide dog lists, somebody said, Well, he's just a meteor media whore. And a number of people fortunately reacted, I did not, but a number of people said, What are you talking about? He's out there telling the story. And that is, in reality, the case is that somebody needs to and we all should be out there telling the story saying we're better than people think.
 
<strong>Bryan Bashin ** 21:12
That's right. That is really true. You know, there's an inherent tension between this knee that you just said about, we need to tell the story because otherwise Hollywood is going to tell the story about us. And the need, you know what the most radical thing is, it's the average blind person doing their average job, unremarkably, and without fanfare and attention, that is the revolution. And so, you know, why should Why should every blind person feel obligated to write a book or do a story. And yet, we have a responsibility as a you have taken to say, This is my life experience, people will learn from it. And so I'll do the hard work to get it out there.
 
</strong>Michael Hingson ** 21:59
But the very fact that other people are just going to work, and trying to go to work, doing the job, and trying to even get better at doing the job is as much if not more of the story as anything else.
 
<strong>Bryan Bashin ** 22:14
That's the real revolution. And that's the world we want to help bring about.
 
</strong>Michael Hingson ** 22:20
So I am curious about something. I believe it's been attributed to you. Scary already. But but I've I've adopted it. People say that we're blind or visually impaired, and I object to the concept of visually impaired because I've always thought I looked the same. I don't like vision impaired because I think I got lots of vision, although as I love to say, but I don't see so good. But I can accept vision impaired. What do you think about that, that concept of the, the terminology like that? And where do words matter in what we do?
 
<strong>Bryan Bashin ** 23:00
words do matter. And every every generation needs to own and invent words that are relevant to them. And so although I work in a building that says Lighthouse for the Blind and Visually Impaired, I've come to see that word visually impaired is actually ablest. It means that we are being defined by what we cannot do, we have impairment of vision, we are not a normal part of society. You know, I think the more neutral and non ablest way to construct it is just to talk about people who are blind, or have low vision. Yeah, so that's, that's a positive way. It's neutral way. All these other things over the years, skirting around the word blind, as if that was something we shouldn't be proud of, are talking about the proud people with low vision, instead of looking at them as just simply a characteristic they have, they have low vision. We look at them as impairment or other other ways in which they're, quote, not normal. So that's why words matter. And we in our publications at Lighthouse tried to use a modern language to talk about blindness.
 
</strong>Michael Hingson ** 24:19
And I do like the concept of low vision. If you talk to a person who is deaf, and you say hearing impaired, you're apt to be shot because that is absolutely unacceptable, deaf or hard of hearing, which is the same concept.
 
<strong>Bryan Bashin ** 24:34
Yeah. And of course, you always want to talk to the people ourselves, about how we want to be caught. Yeah.
 
</strong>Michael Hingson ** 24:43
Unfortunately, I think there's still all too many of us that have not really thought it through. But I think as people learn and recognize that we do have the same right to live in the world and are demanding it more, more and more people will wreck denies the value of something like blind or a person who happens to be low vision.
 
<strong>Bryan Bashin ** 25:05
There are agencies around the country who have steadily taken the word blind out of their name. I think it's a profound mistake, as if who we are needs to be euphemized or just lately swept under the rug. I am a proud blind person because I've been around other blind people who haven't want to euphemized who we are. But yet we have agencies around the country with hundreds of millions of dollars who think that they don't want the word blind in their name. I think the first step in proper rehabilitation is to say who you are.
 
</strong>Michael Hingson ** 25:46
And do it with pride. Yep. So well, and just to carry that on a little bit more, Dr. Ken Jernigan passed down the late Dr. Ken Jernigan, past president of the National Federation of the Blind, I think came up with the best definition of blindness of all, which is basically if you are eyesight is decreased to the point where you have to use alternatives to full eyesight to accomplish things, then you should consider yourself blind and there's nothing wrong with that.
 
<strong>Bryan Bashin ** 26:17
Yeah, we're all in this together. Just like, I can't speak for that community. But it's been 150 years since African Americans blacks would talk about various grades and gradations of, of their, their heritage. Just part of the movement now as it should be,
 
</strong>Michael Hingson ** 26:40
as it should be. And it's unfortunate that it takes some of the kinds of things that it has done to raise awareness for black lives, if you will. But hopefully we're making some progress, although the politicians tend to be the biggest obstructionist to a lot of that big surprise
 
<strong>Bryan Bashin ** 27:01
there, Mike.
 
</strong>Michael Hingson ** 27:05
Yeah, it is amazing. As I love to tell people I I try not to be political on this podcast. So I'm an equal opportunity abuser, you know, I'm, I'm with Mark Twain. Congress is that grand old benevolent asylum for the helpless and that's all there is to it. So we can we can abuse them all. It's it's a whole lot more fun. Well, so you have really made some evolutionary changes in the lighthouse. You mentioned enchanted Hills, which I first learned about when I was here in Southern California as a teenager, did not go to Enchanted hills. But I went to what that time, what was the foundation for the junior blinds camp camp Bloomfield, and but I've heard and kept up with enchanted Hills throughout the years and the camp had some challenges a few years ago with the fires and so on. That that took place up in Northern California, and you've been really working to address a lot of that. Tell us a little if you would about enchanted hills. Yeah. Where it was, where it came from, and and where it's going? Well,
 
<strong>Bryan Bashin ** 28:17
a blind woman rose Resnick founded it in 1950, because she wanted blind people, blind youth and adults to be active participants in nature. At the time, most blind folks went to schools for the blind, urban and restrictive. And Rose had a great experience growing up back east, with camps for the blind, it was a liberation for her. There were no camps when in outwest, for the blind, he founded the first one that we've had at Lighthouse for 72 years now. Why is it important? That mentorship to see cool blind people who are just a few years ahead of you who are owning their lives, you can't learn this in a classroom. You've got to hang out with people, it takes time. It's like that, that same mentorship, you'll see in a convention, a blank convention. The power of that is you got to week, well, you've got a summer at camp, and you've got a summer with people where you can actually have time to finish your conversations and to get lost and try to grow in different ways and fail and try again. And this is a huge and powerful part. What any camp for the blind is there are only a handful left in the United States. So in 2017, those Napa fires we watched as the fires got closer and closer to camp we evacuated and then watch for week as the fires crept closer, we didn't know if camp would survive. And when we finally were able to get back in camp, we found that half of the buildings had burned the old camp deep in the Redwood Forest. We have 311 acres there. It's an enormous P and valuable and beautiful piece of property. And soon after, first we were relieved that nobody was hurt. But after our team realized like this was the opportunity that had waited for three generations, how could we reimagine camp? What are the things now in 2022 that bind people wish they had that we didn't have before. So yes, of course, we have the same all all American camp.
 
</strong>Bryan Bashin ** 30:44
But we're rebuilding camp to be environmentally friendly, universally accessible, every building at camp every every building at El is will be wheelchair accessible. Every watt of power and use will not be through trucked in propane or hydro or fossil fuels, but be solar generated with our solar canopy over our park parking lot. Every building will be heated and insulated. So is changing from summer camp to a year round place where up to 220 people can stay and learn and form community, both informal things like classes, retreats, and all of that. But informally now, when we reopen, you'll be able to grow, go up to camp with a group of your friends and 20 people, family reunion, whatever you can cook for yourself, or you can take advantage of our full time kitchen staff and all of that. Imagine a blind Asilomar a conference center that is accessible, networked with everything from braille embossers, to the latest tech stuff. That's what camp is and every last part of it, please touch, please use our woodworking stuff, learn how to do ceramics, get to learn how to own and care for a horse. Get in that boat and Sue ads and, and row, go swim, go do arts, go do music and our wonderful new Redwood Grove theater, all of that stuff. So this was the inspiration when when the camp burned five years ago, we were able to get all these buildings on the master plan with a county, we found a contractor we're halfway through the rebuilding all of lower camp now you can see those buildings, the foundations are poured, the roofs are up we're putting in Windows this week. And when we were done, we'll have this amazing, beautiful village in the Redwoods where people can stroll and accessible paths, no guide ropes anymore, by the way, accessible paths. And as you go around camp, you'll be able to be just within hailing distance of other people, people you may not know but should know. So half of the program at camp and why it produces 40 50,000 hours each summer of people contacting people half that program is just that, not what we're talking at you about but people that you meet and form lifelong bonds.
 
<strong>Michael Hingson ** 33:31
And that's a whole different idea for a camp in general, but it is really creating community and people will leave with I would think lots of memories they never thought they would get.
 
</strong>Bryan Bashin ** 33:46
You know one of the key features that has been the hallmark of the last 13 years is that we usually have 20 counselors and another half dozen counselors in training. Three quarters or up to 90% of those counselors are now blind, or have low vision. No camp hardly in the country does that there are a lot of camps in which everybody in power. Every director and every assistant director and every counselor, they're all sighted. They're all very well meaning and giving. But where's the mentorship there? Where's the role modeling? So in Jannah Hills is different. The overwhelming majority of our counselors and counselors and training are blind. Our staff and area leaders are overwhelmingly blind as well. Because this is part of the purpose of camp to be able to meet people who are in charge of their own lives and a part of a community
 
<strong>Michael Hingson ** 34:45
and that's as good as it can possibly get. How does the the camp then it's it's a separate entity but it's part of the lighthouse. How did the the two connect what kind of value does Is the lighthouse itself bringing to the camp and vice versa?
 
</strong>Bryan Bashin ** 35:03
Yeah, we're all one organization. But increasingly, because of the new construction, we use camp as a retreat for people who want to go deep into their blindness. So for people who are newly blind, or for people who have been blind a while, and now have decided it's time to do something about it, we have an initial immersion called Changing vision changing lives, people go to camp. And there, they take their first steps, sometimes, first time they ever put a white cane in their hands, or their first introduction to what a computer could do. All these kinds of things. It's a deep dive and initial dive, immersion to whet people's appetites for the real hard work that comes after camp where they're going to put in time to learn skills of blindness. But before you start doing skills, you have to have the why, why are we doing that, and you have to have met a dozen or two dozen blind people who are just using those skills. So you're not learning that as an abstraction. Camp is wonderful that way. So the teachers who teach edtech and oh nm, and braille, and, you know, independent living and home repair, and all, these are the same people, whether they're at our headquarters in San Francisco, or they're in a special retreat in Napa. That's what we're going to be doing more and more of around the around the year. Same thing is true with our new program for little for blind infants and toddlers, lighthouse, little learners is an early intervention program. From across northern California, we have built camp in part to be a wonderful place for families of blind infants and toddlers to come together. Almost every family that has a newborn who's blind is utterly unprepared, and is so hungry for information. And of course, as you know, if you get it right, your child grows up and does anything that she or he wants. But those are key years. And so our family cabins now are built so that infants and toddlers, and then later on young kids will have time with their families before it's time for them to go off to camp individually, when they get into the middle years at a teens.
 
<strong>Michael Hingson ** 37:33
You mentioned the blindness conventions like the National Federation of the Blind convention, and it brought to mind something that I think about every time I go to a convention or know that a convention is coming up, especially with the NFB because of the the way that the organization has handled conventions, there is nothing like watching a five year old who suddenly has a cane put in their hand. And they're given a little bit of cane travel lessons over a very short period of time at the convention. And then they're dragging their parents all around the convention hotel, that the parents usually can't keep up and the kids are just going a mile a second.
 
</strong>Bryan Bashin ** 38:13
Yeah, that is, that's what we all want. We want that aha moment, like that. And parents are. So when they're new in the game, it's not just talking about the best ophthalmologist, although that's important and the best stimulation and the best this and that. They're also looking at those counselors and counselors in training and seeing their kids in 15 years. And they're just seeing competent blind people. Give them the sense about what's possible and why. And that that is another unspoken role of conventions, or in retreats like camp where you have the time to put into what is like the big change in life. Your blindness is not just something you do superficially, you got to dive in camp helps with that.
 
<strong>Michael Hingson ** 39:07
It's a characteristic blindness is simply a characteristic. It is something that we all have as part of our beings. And I think it's an enhancement because it allows us should we take advantage of it to have a significantly different perspective on part of life than most people have? And it gives us a broader and more open perspective, which is as good as it gets.
 
</strong>Bryan Bashin ** 39:38
Absolutely. You know, we're in an age which is supposedly celebrating diversity and all of that, well the diversity that we bring to the to the human experience is profound. And you know, we we will celebrate our intersectionalities with all the other human diversities. Are we are, we are good to live in an age, which doesn't sort of characterize and other, but works or at least seeks efficiently to include.
 
<strong>Michael Hingson ** 40:13
Sometimes it's a little more superficial than we probably would like. And there are things happening in our modern technological era that are a challenge. For example, one of the examples that I often give is nowadays, there are so many television commercials that are totally graphic pictorial, they may have music, but absolutely no verbiage to the commercial. So a number of us are left out of understanding them. And of course, graphics are so easy to produce. But what the people who produce those commercials, it seems to me don't realize is that by not having verbiage, and having meaningful and full content, verbally presented in the commercials, they're not just leaving out us, but they're leaving out anyone who gets up from their couch or chair, when the commercial comes on to go get a drink. They'll never know what the commercials were about, they're missing a true dimension of access to all it seems to me.
 
</strong>Bryan Bashin ** 41:19
Well, you put your finger on a key aspect of our culture, which is we live in an age of screens, great. Screens are ubiquitous and cheap. And so we're, we're in a in an age now where it's sort of post linguistic almost, that the ability to manipulate and to show successions of images, capture, you owe 90 some percent of people most of the time, but it does a great disservice to the abilities of human beings of all sorts to appreciate. And it kind of cheapens the subtlety and discourse, I think, you know, we this this ability, words are able to convey a universe of experiences in just a few syllables. Pictures, not so much, and not so standard.
 
<strong>Michael Hingson ** 42:19
Someone said, I don't recall who but I read it somewhere. Maybe a picture is worth 1000 words. But it takes up a whole lot more memory. I love that. It's an it's so true. Yeah. And we, we really need to recognize collectively the value of challenging and using all of our senses, it's so important to do that, and no scent should be left out. Now, we haven't figured out a way yet to transmit, smell and taste through the television system. And that may be a long ways away. But we certainly have other senses that we should be using. And that isn't, and shouldn't just be screens. But hopefully we can get that discourse to occur and get, get people to change, maybe a little bit about what they're thinking and see the value in that change again.
 
</strong>Bryan Bashin ** 43:21
Well, you've been a pioneer in this. And as things emerge, I know Mike Kingston is going to be part of it.
 
<strong>Michael Hingson ** 43:29
Well, it's been fun to to be involved with some of the technologies. You know, for me, it started with Ray Kurzweil. And then last decade was IRA, which has certainly been a product that has made a significant difference for a lot of people but other butter products along the way being involved in some of the refreshable braille displays and, and a lot of people don't realize how easy it is in some senses to produce Braille today because refreshable braille displays means I can take any file, any like ASCII file or a Word file, and put it in a medium that I can import into a Braille display and suddenly read that document. That's, that's pretty new.
 
</strong>Bryan Bashin ** 44:15
I think we are just now on the cusp of, of having critical mass in a refreshable Braille display that's got enough pixels to be useful as an image producer, and then ways to quickly and sort of economically produce those images. Yeah, Lighthouse has a unit MATLAB they have a group called touching the news. And here every week or two, there's a news graphic, the map of Ukraine during the war, the what is that helicopter on perseverance look like? Those kinds of things, the ephemera and the news of our society, the ability to get those quickly out. If you have a Braille display or a Braille embosser is going to really we're almost at the time when culture will pivot, and 61,000 Blind K through 12 errs in American schools will be able to get new and fresh material all the time, and compare it or look at the output of an oscilloscope in real time, and change and vary and act in a lab accordingly. So the efforts now to make real time expressible refreshable. screen displays are amazing and so important.
 
<strong>Michael Hingson ** 45:39
The other thing that I would hope as we get into more of a virtual real world virtual reality world, is that we would do more with sound binaural sound which is easy to produce, which truly with a set of headphones allows you to hear sound coming from any direction. And actually can help immerse all gamers in games rather than it just being from the screen. But if they do it right, it certainly would make a lot of games more accessible to us than are available today.
 
</strong>Bryan Bashin ** 46:12
If you've heard a good binaural recording of something, it can be terrifying. The lighthouse work with this group called The World According to sound to produce several dozen binaural shows about the rich experience that blind people have every day. And you can find those online. We worked with Chris and Sam, who just did splendid work for us about how we live how we how we go around what we notice the subtleties and richness in our lives. So there's there's importance for that. And then later, if you look ahead a few years, the metaverse and the idea of group connections, because what we're doing now Mike, on Zoom is not going to be just like a pandemic, Blip. This is the way people are going to interact. And we want this to be richer. I want to be in a room where I can hear who's on the left of the conference table and who's on the right. Right, I want to be able to face them in the three dimensional view on that screen. It's coming. It's coming quickly. And we need to be part of what MATA is doing as they may be the standard or other people may develop other standards. But this is around the corner.
 
<strong>Michael Hingson ** 47:33
And the technology is really here to do it. It's it is a matter of making it a priority and deciding to do it in such a way that will keep the costs down. And that isn't all that hard to do. Yeah. So for you, you are I think you have been appointed to the Ability One commission.
 
</strong>Bryan Bashin ** 47:58
That's right, President Biden appointed me last July. And it's been a wild ride ever since
 
<strong>Michael Hingson ** 48:04
tell us about the commission and what you're doing with it and so on.
 
</strong>Bryan Bashin ** 48:09
Well, this commission was set up during the FDR time in 1938. And it was designed originally to provide some way that blind people, and then later on, people with other significant disabilities could find work and an age where there was almost no work. The employment rate of blind people in 1938 was I don't know two or 3%, or something like that. So it was a groundbreaking bit of legislation in the 30s. But over the years, it became a place where blind people worked in non integrated settings. And some people call them sheltered workshops. There were many blind people who are earning less than minimum wage because of a loophole in the law there and all of that. This has been a fight for the last decades to eliminate the sub minimum wage, and also now to seek blind people not working in silos without the benefit of the wider world only working in a place with people with disabilities. But to integrate and find opportunities for that same federal contracting federal contracts federal government buys, what six or $700 billion worth of stuff every year. This ability one program uses about 4 billion of the 600 billion to provide employment, people will make things the lighthouse itself. We have a social enterprise we make environmentally sound cleaning compounds and disinfecting compounds using sort of state of the art Technology, we got an EPA Safer Choice Award for how benign our stuff is, instead of the other harsh ammonia and caustic chemicals. Anyway. So on this commission, the job is how much wiggle room do we have to provide integrated employment now, you know, if you're working in making airplane parts, only with blind people in a separate building, and meanwhile, Boeing has people doing the exact same job. along with everything else, and the glitz and glamour of working for international big company. Why shouldn't blind people be part of that, instead of the sort of set aside, it was a great idea in the 1930s and 40s, and 50s. Now it's time to change. So the first step of the change is our strategic plan. And we've rolled out the draft strategic plan, we have had eight or maybe more now community meetings about it. The public engagement with this change is 500%, more than we had in the past with the AbilityOne. Commission. We we have launched this strategic plan, I sure it'll be codified in upcoming weeks, when it is over five years, we're going to both look at ways that we can get competitive integrated employment experiences as much as we can. And that may require that we open up the Javits, Wagner eau de Act, the legislation in order to maybe change some possibilities to increase competitive integrated employment. Because in the 30s, it just said employment, that's our charge. The idea of competitive integrated employment for blind people, or people with significant that was science fiction, and FDR, Stein. Now it's something you and I have both lived. And why shouldn't the 45,000 people in the program right now have that opportunity? So that's my work in the AbilityOne. Commission, to bring the fruits of federal contracting to the hundreds of federal contractors, and let them benefit from a workforce that includes diversity of all kinds, including people who are blind,
 
<strong>Michael Hingson ** 52:28
is the tide turning so that we can see the day that the Javits Wagner, eau de Act, Section 14, see will actually go by the wayside, and we'll be able to truly address the issue of competitive employment.
 
</strong>Bryan Bashin ** 52:44
Yes, we have taken many steps along that line, the main step is that organizations that hold such certificates may not be allowed, in the very short term it very shortly to compete for new contracts. So the cost of paying subminimum h is going to be very expensive for people who wish to get more contracts. This is in process now. We are not going to, you know, pull the emergency cord and throw people out of work, who are now working under these programs, but new contracts, and new opportunities are going to be you know, bias towards competitive integrated employment. And, you know, on the blind side, there are no organizations in the blindness side of Ability One paying sub minimum wages Now, none. That's that's already ended on the significant disability sides. I think the number is around 3000. People still are working on legacy contracts like that. We expect that if I talk to you in a couple of years, Mike, that will be gone.
 
<strong>Michael Hingson ** 54:02
Well, and historically, I think when the act was originally established, it was done with good intentions. And maybe it wasn't as five sided as it could be. But as I understood the original Act, the non competitive employment centers were supposed to be training centers to get people prepared to and then out into the more competitive world of employment. But it morphed and evolved over the years to something different than that.
 
</strong>Bryan Bashin ** 54:33
It is and if legally, if you look, there's nothing in the ACT about training. It's just about employment. That's that was the mindset in 1938. Yeah. Now, of course, that's what we want. That's what we want to celebrate. We want to give the nonprofit agencies credit for training people and bringing them out into competitive employment. We think if we open up the act, we want to strike threat. So those agencies who are successful at getting people trained up and out, should be rewarded for that.
 
<strong>Michael Hingson ** 55:08
That makes perfect sense. What is the pandemic done to the whole rehabilitation system? And what do you see happening as we come out of it?
 
</strong>Bryan Bashin ** 55:19
This is not a happy topic.
 
<strong>Michael Hingson ** 55:22
Yeah, it is a challenge.
 
</strong>Bryan Bashin ** 55:25
The the number of people who are just enrolled in VR across the country has been slashed a third to a half those those people part of that is because VR with its three and a half billion dollars worth of funding, doesn't find, you know, the homemaker outcome, which is basically blind, independent living training, that's now no longer legal. So those people who went to VR thinking they could learn how to do certain things. But without a vocational goal, that is not not any, any more part of the public rehab system. So some people went away for that. But I think the larger question and it's kind of profound is that we've been through two years of a pandemic, after, after a century of saying to blind people get out there, learn to travel, be at everybody's table, take risks. And now we've had two years and more of stay in your place. It's a dangerous world. And our you know, my observation is all of our skills are rusty, are on him skills are rusty, our social skills are rusty. And everybody in the world will say, Oh, you're blind is easy to stay at home, look from look for work at home and all of this, but we lose if we're not in the room. And so the bottom line is that the pandemic has caused, I think a lot of us to take a giant step back in our social integration and just our horizons. Through the pandemic, I watched as my sighted friends could just get in the car and go where they wanted safely. Every time you and I want to go somewhere, Mike, we have to get into a conveyance with a person of unknown infectivity status. This is the nature code, we can't just Uber ourselves to a park without the sense like, okay, we're taking a controlled risk. This is why a future of autonomous vehicles is so great, no guide dog denials, no coughing driver, who may or may not be wearing a mask these days, technology can be our friend, if the technologists start considering our needs.
 
<strong>Michael Hingson ** 57:53
Well, and autonomous vehicles are, are definitely in our future and the whole concept of opposing them. Anyone who does we're, we're seeing someone who just doesn't have a lot of vision, because the reality is that they're, as you would say, right around the corner. I think some of the things that have happened with Tesla vehicles is unfortunate, especially when, in reality, they were probably not using the technology correctly. And that causes many accidents is anything. I have a friend who owns a Tesla, I actually drove it down the I 15 toward San Bernardino a few years ago. But I called him one day and he told me he had an accident with his Tesla. Now he had driven some race cars in the past and he said that there was a situation where a car was coming at him. He had the Tesla in copilot mode and was monitoring. But when this vehicle was coming at him as a racecar driver, he said my inclination is to speed up and get away from it. The car wanted to slow down and he said I overrode the copilot and we had an accident. I should have let the car do
 
</strong>Bryan Bashin ** 59:14
it. Your way there. I can't let that pass. Mike. You were in the driver's seat of a Tesla on Interstate 15.
 
<strong>Michael Hingson ** 59:24
Absolutely, why not? No, he was he was there of course. And but I had my hands on the wheel and we had it in copilot mode and I could feel it moving. It was a pretty straight run. But we did it for about 15 minutes. And then I said no, I don't think that the Highway Patrol would be happy with us if we kept that going.
 
</strong>Bryan Bashin ** 59:44
I don't think the statute of limitations quite expired on that one bike so
 
<strong>Michael Hingson ** 59:50
well, they gotta prove it now. I don't know it's been more than two years and nothing and nothing happened. I will wasn't in the car with the accident, we had a completely uneventful time, I just want to point out
 
</strong>Bryan Bashin ** 1:00:06
now, but these, these technologies, we must be pressing the companies for Level Five accessibility. That means from the time you walk down your friend steps to the car waiting there for the time you get to your destinations, front steps, you're in control the whole time. Yeah, it would be heartbreaking to have legislation that allows less than that. So that yeah, you have to like drive until you're on the freeway, and then you can do autonomous driving, that would lock us all out. That would mean this whole technology is useless for us.
 
<strong>Michael Hingson ** 1:00:44
And that would be useless legislation, it wouldn't solve the big problem that the autonomous vehicle can bring us. I'm a firm believer, and we got to get the concept of driving out of the hands of drivers. Because, as far as I'm concerned, using a Tesla or not the way most people drive on the road, I would certainly be able to do as well as they do.
 
</strong>Bryan Bashin ** 1:01:07
Absolutely. I wrote in, I wrote an autonomous vehicle in San Francisco last summer. And I felt it in control, confident, cautious, but it had a different sort of feel in that car and felt like I noticed like in San Francisco, if you want to make a left turn, a sighted driver would sort of drive into the intersection, start making the turn. And then once you're made the 90 degree turn, then accelerate the autonomous driver drives into the intersection and starts accelerating in the intersection intersection, knowing full well that it knows and has decided where it wants to go. So if it was more confidently powering into the term than a human one would do. I found that interesting.
 
<strong>Michael Hingson ** 1:02:05
It is, and I just am firmly convinced that we will make the road so much more safer if we take not the decision making but the whole concept of driving away from so many people who haven't learned to do it. Well, it does mean that we need to program the technology appropriately. And well. We're still on the cusp, but it's coming and it's going to be here sooner than we probably think.
 
</strong>Bryan Bashin ** 1:02:36
Yeah, well, the main thing is that all there may be 50 Different groups five, zero, looking at autonomous driving, it's turning out to be a much harder technical problem than people were saying just a few years back. But we need to be in those early design phases. You know, my car right now has a radio that I can't use. Yeah, because it needs a touchscreen. I mean, if they can't get that, right, what about the ability to change directions, at a stop on a whim, respond to a safety emergency, we need to let the folks know, all the ways that we need to be involved and not like was one set of the Mercury astronauts, we're not just spamming again.
 
<strong>Michael Hingson ** 1:03:25
Right? Well, and the the Tesla, for example, is so disappointing, because everything is really touchscreen driven. So I could deal with the wheel and deal with the car once someone else completely shut it up. And there is some ability to do voice activation, if you do the right things with the touchscreen first. And the bottom line is I couldn't work the radio, I couldn't do anything that a passenger should normally be able to do. Because it's all touchscreen driven. And it really takes away, it seems to me from the driving experience, even because I have to focus on the touchscreen. I can't be watching the road as well as a sighted driver.
 
</strong>Bryan Bashin ** 1:04:10
Yeah, this is not inherent to blindness. It's just smart design that's inclusive. And those are fun projects. And that's when you get blind people, engineers, by engineers, sighted engineers together on a problem that is a beautiful Association and it produces really great results.
 
<strong>Michael Hingson ** 1:04:31
I'm remember I remember some of the early discussions that we had when we were working on the pedestrian enhancement Safety Act and we worked with the National Association of Automobile Manufacturers and eventually got a law passed that said that quiet cars and so on needed to make a noise although we're still really waiting for a standard so that there is a sound that hybrid cars and totally quiet cars produce and it's taking way To long, unfortunately, but still working together, we were able to educate and get some people to really imagine a lot more than they thought that they would. And we're making progress, but it sometimes it just seems like it's very slow. Well, let me ask you one last thing, what are you going to do when you leave the lighthouse, you announced that you're, you're wanting to move on. And I know that there is now a search to find a, a person who will step into your shoes, which I think is going to be an impossibility. But what are you going to do?
 
</strong>Bryan Bashin ** 1:05:37
Well, I love I love the search, I love that lighthouse is going to have a long, open, transparent process to find that right person. So that will be wonderful to cheer them on when they show up. But for me, I am a guy who likes learning. And I've had 13 years of heavy responsibility running a large agency, I want to be in places where I have more of a beginner mind. That could be journalism, that could be advocacy, it will be advocacy. That will be in design, like we were just talking about autonomous vehicles or other interesting projects. I would like to be in those places, whether it be corporate boards, or design Charettes, or architecture, any of these things were blind people haven't been before, to sort of bring people together to make really exquisite designs, and beautiful human centered outcomes. So whether it's working with the Ability One Commission, or working on contract with companies that have a problem to design, whether it's it's talking truth to power, and making sure that our extended community has is protected and safe and supported in Congress in the state house. You'll find me in all those places.
 
<strong>Michael Hingson ** 1:07:04
Well, I hope that as you move on and do things that you will come back and talk with us and keep us posted and give us a chance to learn from you and and maybe give you things that you can use as well. So I hope that this won't be the only time we hear from you on this podcast.
 
</strong>Bryan Bashin ** 1:07:22
It's always a pleasure, Mike, it's in conversation with you. I learned so much. And I feel we are part of that same community.
 
<strong>Michael Hingson ** 1:07:30
How can people learn about you, the lighthouse, and so on?
 
</strong>Bryan Bashin ** 1:07:35
Well, our websites always a good place to start WWW dot Lighthouse dash s <a href="http://f.org" rel="nofollow">f.org</a>.
 
<strong>Michael Hingson ** 1:07:44
And everything is there, there are so many different programs that the lighthouse offers. And there's so much that all of us can learn from the various adventures and programs that the Lighthouse has. So I hope that you'll all go visit WWW dot Lighthouse dash s <a href="http://s.org" rel="nofollow">s.org</a> and peruse the pages. And if you're able to do so maybe consider volunteering or being involved in some way. And I hope that you'll make that happen. If people want to reach out to me, we are always available. As I tell people every week you can reach me via email at Michael H I at <a href="http://accessabe.com" rel="nofollow">accessabe.com</a> or through the podcast page which is www dot Michael hingson M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And once you finish listening to this, please give us a five star rating. We love those five star ratings and, and Brian, hopefully you'll listen and give us a five star rating when this comes up.
 
</strong>Bryan Bashin ** 1:08:46
Oh, I'm already pre sold on this one. You're also welcome to leave my email address. I'll go folks on on the website or here. It's simply b Bastion b ba Shi n at Lighthouse stash <a href="http://fsf.org" rel="nofollow">fsf.org</a>.
 
<strong>Michael Hingson ** 1:09:03
So reach out to Brian and I'm sure that discussions will be interesting. And as I said we want to hear of your adventures as you go forward. Thank you, Michael. Thanks very much for being here. And to all of you. We'll see you next week on unstoppable mindset.
 
</strong>UM Intro/Outro ** 1:09:23
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Advocate with Bryan Bashin </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fa5c188c-78bf-4349-984c-03df3b16aed8.mp3?source=rss&amp;ext=asset.mp3" length="50196996" type="audio/mpeg" />
<itunes:episode>49</itunes:episode>
</item>
<item><title>Episode 48 – Unstoppable Empathy with Yonty Friesem</title>
<guid isPermaLink="false">https://pinecast.com/guid/e614c2b3-13ab-418e-a80f-8cf755f4e231</guid>
<pubDate>Fri, 12 Aug 2022 11:00:32 -0000</pubDate>

<itunes:duration>01:05:17</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/e98e5cc8-df5b-4620-892a-ca174ca07121/UM048-Yonty_Friesem-coverart.jpg" />
<description><![CDATA[<p>In this episode, I have the pleasure of meeting and talking with Yonty Friesem. Yonty is an Associate Professor of communication and founding director of the MA in civic media at Columbia College Chicago. He was born in Israel and moved to the states as his career and vistas expanded.
 
You get to hear his own life story, but even more important, he will describe the concepts of Civic Media as well as what digital empathy is all about. He will tell us about his long run as a teacher and will tell us how he has worked and continues to work to break down the communication barriers. I hope you enjoy our conversation.
 
Also, have you yet noticed that we are now releasing two episodes of Unstoppable Mindset each week? Yonty’s episode is the second one in our second week of two episodes a week. Now twice as much Unstoppable Mindset as before. You also can now find Unstoppable Mindset on Youtube. I hope you like the additions. Please let me know your thoughts, comments, and suggestions.
 
 
<strong>About the Guest:</strong>
Yonty Friesem is an Associate Professor of communication and founding director of the MA in civic media at Columbia College Chicago. Yonty provides professional development for media educators in their role as the Associate Director of the Media Education Lab. Their publications in academic and professional journals include the theory of empathic dialogs via media Yonty calls digital empathy, evaluation of various civic media programs, and explorations of implementing digital and media literacy in schools.
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:20
You are listening to another episode of unstoppable mindset. Welcome on board. Glad you're here with us. Today we are having the opportunity to chat with Yonty Friesem and Yonty is a very knowledgeable person on inclusion and equity and diversity. He understands a lot about accessibility, and we're going to get into why and what that's all about as well as a lot of other things about him as we go forward. So Yonty welcome aboard unstoppable mindset.
 
<strong>Yonty Friesem ** 01:51
Thank you. My pleasure.
 
</strong>Michael Hingson ** 01:53
So why don't you start a little bit by telling us just about yourself. Oh, wow. I know it started at a log cabin in Illinois, right?
 
<strong>Yonty Friesem ** 02:03
Yeah. So from an accent you can see that, you know, I'm not local, to say the least I grew up in Israel. Until my 30s, when I looked to have a PhD, to support media educators after being an educator myself and feeling that there's not enough support. And then I came to Temple University, then moved to University of Rhode Island, I followed my advisor, Dr. Renee hops, to learn about media education and media literacy. And from there, I got, you know, different jobs. And now I met Columbia College, Chicago, just got tenure and promoted to associate professor, and very happy to be able to found the MA in civic media, the MA in strategic communication, and the bachelor in communication, as I'm working with other educators and supporting in different initiatives. So that's basically my background.
 
</strong>Michael Hingson ** 03:03
Ma is Master of Arts. Yes. Uh huh. So, you, you have been doing this a little bit and certainly gotten a little bit of expertise and knowledge about the whole process. How did you get into dealing at all with the whole concept of universal design when it comes to media and dealing with accessibility and some of the issues surrounding that?
 
<strong>Yonty Friesem ** 03:30
So during my PhD program, I was working in Rhode Island, and I met a dear friend called Janine Chartier, who is the CEO of art equity now, but it was VSA arts, Rhode Island, the Rhode Island branch from the Kennedy sponsored by the Kennedy Center. And as we work together on having students who have a variety of disability, getting art education, and from my, you know, expertise, media education, she introduced me to Universal Design for Learning as part of the work and also since we were asked to provide professional development for educators. And so that goes back to like, almost 10 years ago, when we did that, and start to work together to figure it out, how to help students but also how to help educators to understand how to implement it.
 
</strong>Michael Hingson ** 04:36
So can you tell us a little bit about a little bit more about what Universal Design means or, or dealing with accessibility when it comes to filming and fine arts and so on?
 
<strong>Yonty Friesem ** 04:50
Sure. So, Universal Design for Learning is the equivalent of universal design meaning you design for accessible ability, but then it's really to apply for a variety of needs. And to accommodate that. So when it comes to learning, the idea is to look at the way that the mind is a little bit, you know, different in each one of us and our wiring is different. So we might have a disability, like I have ADHD. And so my mind look and learn differently than somebody else. And also ADHD, there's such a variety of it. So the idea of universal design for learning has three basic things, which is always offer multiple ways of engaging with your students, multiple ways of perception of the information and multiple ways of expressing that you learn that knowledge. And so understanding that framework, which is again, very general, and there's more specifics, that helps you really address all your students. So when we're talking about media education in my field, that means engagement in a variety of ways, a variety of media. So even if I'm, for example, I was a film teacher in high school, back in 2001. But it doesn't mean that I only engage with films or videos, I also use podcasts, I also use drawing, I use different ways to engage the students different tactics of engagement. And in perception, it's a show the same information in different ways. So that can be you know, back then I was projecting on the wall, I could draw on the wall, there were different, like ways that I would do it. And then the last thing is different way of expression. So we're used to like there is an exam. Everybody is writing on paper. But what about offering different ways. So if I'm a media educator, maybe some of my students and I've been doing it at Columbia College Chicago for several years now in advocating for other faculty to do the same. I give my students the questions, and they choose how to answer them as long as they actually answer them. So they can record themselves. They can write, they can take pictures and do a photo essay. So it's they can deliver a PowerPoint, it doesn't matter as long as they actually answer and show me that they are knowledgeable about what I'm asking them.
 
</strong>Michael Hingson ** 07:30
Did you or do you have today, much involvement with outside of learning disabilities and so on persons with physical disabilities like blindness or, or other physical type disabilities?
 
<strong>Yonty Friesem ** 07:44
At the college, we have an ASL program. So we do have students who also are hard hearing or need interpretation, or are deaf. And I didn't encounter so far blind students in my four and a half years at Columbia College, but we had different disabilities that people came and because I'm using the Universal Design for Learning and very close to the office of disability, I'm working on always different ways to have students be able to share their knowledge, their learning, and also learn in the way that will be customized to the learning type, if we can call it that way.
 
</strong>Michael Hingson ** 08:32
Yeah. Well, I think for, for blind people, were, in part probably a little bit later than some to discovering, and becoming more involved in some kinds of, of artistic things. But it is happening. And I wouldn't be surprised if you are colleagues, at some point, start to get more blind people, for example, in programs interested in learning more about art and learning more about even doing film and other kinds of work. Traditionally, in acting, for example, people who portray blind people have not been blind people. And now, the the world of blind people, the organized blind movements, for example, are starting to say, there really needs to be more of us doing it, let us do it. So it I'm sure will help shape a different image over time.
 
<strong>Yonty Friesem ** 09:35
And I really hope so because like, for example, this program of civic media that I founded at Columbia College Chicago, would really benefit what we're trying to do is get as many voices and different voices to come and create media for the greater good and to help the community that they're interested in. So as we have you know, people who are working on different disabilities, working with indigenous people working with have black community, for example, in south and west of Chicago, it would be amazing to have somebody who would like to work on art with blind people and see how that can be spread, because I know that we can learn a lot from it. So I really hope that, you know, that will happen soon.
 
</strong>Michael Hingson ** 10:20
I suspect it will very much be a two way learning Street, which is okay, too.
 
<strong>Yonty Friesem ** 10:26
And that's how we work. Exactly.
 
</strong>Michael Hingson ** 10:30
So you have however, done a lot of work with people in terms of learning disabilities, and so on. So how, how has that all worked? What are some of your experiences in the challenges that you've faced?
 
<strong>Yonty Friesem ** 10:42
I mean, that goes back to like, 20 years ago. You know, I was 23 years old, when I was I say, thrown into the classroom. Not exactly, but I was hired two days before the first day of school. And I was putting like, 39 hours per week teaching, ninth 10th 11th and 12th grade, high school students, media. And that specific school was in a very tough neighborhood, in the center, like near Tel Aviv. And the kids were really struggling personally, you know, family wise learning. And most of them were not diagnosed with whatever was there. You know, disability, if it was emotional, if it was physical, neurological, or whatever it was. So I'm 23 year old, don't have too much experience in teaching was then asked to be there. And that was my kind of bootcamp to like, really listening and understanding and seeing that what I perceive as something is not necessarily the same for the other. And so really, by committing to being with them, listening, seeing what's going on, checking with them, and just being them and showing care. Because that's really the the emotional, like way of connection. As an educator, that's what creates the trust, to then build learning, there's not going to be learning if there's no engagement. And that's the first thing of Universal Design for Learning. You need to engage, have the trust, and then go together as the state's two way learning. It's never just the educator, teaching the students. So that was like the beginning of my journey to really understand that I need to be humble, and I don't know what other people are going through, and I need to listen to what's going on. And then you know, as negotiate, what can we do together? How can we get there together?
 
</strong>Michael Hingson ** 12:49
And I would presume that you had some successes, especially once you learned that it's all about establishing a rapport. It's all about gaining trust. And and also on, you're in probably doing some learning to trust.
 
<strong>Yonty Friesem ** 13:04
Yeah. Oh, yeah. goes both ways. Yes. Yeah, exactly. So, you know, I mean, going back to that, you know, initial experience that was very, you know, crucial for me, the students were assured that I was the one to blame for their teacher who left, which obviously had nothing to do with it. But, um, I was there and I was just there, like, with whatever they needed in the editing room in the filming. And I was there to support, they were throwing things at me, they were like spitting in the class. They were, you know, slurs and like, it was very, very tough. But I, they couldn't get rid of me in the sense of, they were trying different tactics to see like, you know, oh, to make me leave. But the fact that they saw me staying there and wanting to help them genuinely, that earn their trust, and that was tough. That was, you know, several months that took to earn. But once I earned that, that's for life. I'm still, you know, in contact with some of them. Some of them became filmmakers. And it's, it was gratifying in the long run. Yeah. And like every educator, it takes time to see the fruits of your harvest. So long, but yeah, that's like how, how it worked with a lot of work on my part to show that I'm really genuinely there and I don't think I'm superior or no better than them.
 
</strong>Michael Hingson ** 14:33
Wow. So you, you were thrust into it what they must have liked or had a great liking for the previous teacher? Oh, yeah.
 
<strong>Yonty Friesem ** 14:41
Yeah. Because they're like, you know, since they arrived, so yeah, it was tough.
 
</strong>Michael Hingson ** 14:51
Well, of course, when you have a beloved teacher and then someone else comes in, yeah, it is a it is always a challenge and It is all about trying to get people to understand. I'm sure that there were some who just refuse to, to open up and recognize that there was value in a new teacher.
 
<strong>Yonty Friesem ** 15:14
I mean, eventually they did. It was really like a bravery test, or I don't know what to call it kind of how much will I endure? And the fact that I did was something for them to say, Oh, okay. So I guess he, you know, he wants to be here. He cares about us. He wants to actually here and help us to have our opinions shared. And they would make film about their experiences and things. And so my help was crucial for them to get their message across.
 
</strong>Michael Hingson ** 15:45
When did you know that you had really broken through to them?
 
<strong>Yonty Friesem ** 15:50
When the I didn't have to call it misbehavior, but the interruption really, really wind down. And it goes, I'm saying it took several months, like six months. So that was very tough. But as I saw that they, you know, started to come happily to the class, they would share with me more personal things that were going on. And we're really focusing on the work and not being disruptive. That's where I saw the change.
 
</strong>Michael Hingson ** 16:18
And then they started becoming engaged. Yeah. So you still you say you still are in touch with some of them, which is always cool.
 
<strong>Yonty Friesem ** 16:29
Yeah, you know, it's now like 20 years of like, connection and, and seeing, you know, their family, their kids their career. So it's, it's very gratifying to hear and, and some of them still, like, it was amazing to hear that they're still like joking the group of friends, how they will torture me. So they knew that they were torturing me. That was part of it. Yeah.
 
</strong>Michael Hingson ** 16:56
Do some of them still come and seek any input or advice from you? Or
 
<strong>Yonty Friesem ** 17:01
sometimes? Yeah, here and there. Again, I mean, I have a whole ocean and half of the globe like distance. So it's not like I can see them, like personally one on one. But yes, you know, there is social media, there is emails, so yes, definitely. There are different things that they're you know, making movie and asking, like, what do I think And here and there, so it's very gratifying.
 
</strong>Michael Hingson ** 17:25
That's as cool as it gets. I, I understand that whole experience and that concept? Well, I remember, my sophomore geometry teacher did herbal Shimer. And I became friends, when I was a sophomore. And in reality, we still communicate to this day. And that's been quite a long time now since 1965. So it is, it is a lot of fun when you have a teacher that lasts and does well and that you still get to talk with and actually become a friend with. It's it's a it's a jewel in life. Yeah. Yeah. So I understand that from some of our discussions that you've done some work with foster children. And that kind of got you on the road to a little bit of dealing with accessibility and so on. Can you tell me a little bit about that?
 
<strong>Yonty Friesem ** 18:18
Sure. So it's not like there's no foster care system in Israel. But it's very different. And I was never encountering that when I was in Israel. But when I came to the states to do my PhD, the first semester at the University of Rhode Island, because of my background as an educator and working with special, I was like a special educator, homeroom teacher, basically in Israel. So I had a lot of experience, I was approached to be part of a project called first Star Academy. And that's, it's a Hollywood base, nonprofit organization that helps across the country, foster youth, to help them get into college. The research have been shown from 2011, that if you're in foster care, no matter your race, religion, gender, you're less likely to graduate from college. Like that's the most like horrible factor that will prevent you basically so what the organization is doing is supporting high school students to be more familiar with university settings, and academically and also emotionally support them so that they can go to college. So as part of that, I was asked to be in charge of the media classes, which would be basically the fun part, the less academic, it's not the math of the language and language arts But as such I worked on, you know, applying UDL, applying universal design for learning and applying all the strategy that I've learned in Israel to work with the foster kids, it was a very different setting because it was in the university, it was a summer camp of more than a month when they lived on campus, I also lived on campus as a student. So we basically lived in the same place saw each other on a daily basis. And we worked at the University Academic Library, which is like, you know, astonishing, like to make movies and stuff. And it was, like one of the most transforming experience that I had. In the US. It was just amazing to work with all the different. I mean, they're not kids, they were teens. And now they're grownups, because we're talking about 10 years ago, was the first time I started. So you know, they're now like getting to their late 20s. So it was really interesting to see and to learn, because as I did before, I was focusing on listening. And since I'm really not familiar with the foster care system, I heard a lot of stories that I didn't know of, and didn't know how things works from their perspective. And that's where we decided that part of media literacy education is to know your target audience and to purposefully create a message in whatever media you choose. And so what we decided to do, because there was a lot of anger, frustration, because they wanted to see their families or their siblings and, and they were looking at their social worker as like the gatekeeper in a way. So what we decided to do was, okay, let's have your social worker, be your target audience. And let's create media that you think will communicate your social worker, what you want. So in the beginning, it was bashing the social worker saying, You don't understand it's like, and then as we talked with them, we said, Okay, we did some empathy exercises, if you would get this kind of message, would you listen, if somebody is bashing you and telling you you don't understand and they said, No. So maybe we should change that narrative to really get to the point that you're trying to make. So some did he pop music, some did websites, some did videos, some did podcast, and it was really amazing to see the transformation. And also, one of the thing that I later on, published about, or with my colleagues, was the feedback. Because being kind of, you know, I'm calling it victim of art school. But
 
</strong>Yonty Friesem ** 22:40
I did four years of film school. And you know, my teachers thought that it's like part of their job, to criticize the work and basically give what they saw as constructive criticism, but actually was just bashing my work and saying, I don't know anything, and I should listen to them, because they're the experts. And so since then, I really don't buy this thing of constructive criticism. I think criticism is criticism. You think it's constructive, but it's not. So I'm working on on empathic feedback. And that seems to work as we go along. Because we needed to tweak some stuff that we thought would be empathic, but we're not empathic and they taught us what is the right sequence that feels and, you know, as they came back, like, even the fourth year, they were see me and they say, oh, let's do the the empathic feedback. And let's, you know, and knowing how to receive that feedback from really a caring and compassionate way to make it better, but not just to bash and feel that I'm the instructor superior, and I know more. So that was a long answer.
 
<strong>Michael Hingson ** 23:41
Can you give me no, it's fine. But now you, you have me curious about a couple of different things. And I want to do this one first. So tell me a little bit more about empathic feedback as opposed to what some people would call constructive criticism, what you are calling constructive criticism, which necessarily, isn't really constructive, but a lot of criticism. So can you give me an example of the difference?
 
</strong>Yonty Friesem ** 24:08
So I love to tell that story with which happened to a sense, all of us in the camp with the foster youth didn't know too much. So we did our own research, of kind of trying to understand but research is one thing and then actually, you know, being in the encounter with the teens is different. So we came up with we were looking like what would be an efficient feedback. And we saw that there is something called the sandwich feedback. I don't know if you know that. So that's basically the bread is the positive, then you put the negative and then you put the positive. And we thought that would be brilliant. That will be you know, kind of sugarcoating, and that will work and they'll you know, be very happy about and so we tried to implement it and it was a disaster because they saw our bullshit like they knew That, like, we're not really saying the positive positives, just sugarcoating, as I said it was actually the negative part. And they were like, Okay, what's the negative? And I was like, okay, that's not working. And some of them like, one of the stories that I don't like to tell it's horrible story. But it demonstrates how horrible it was. A student was so afraid of receiving that feedback, the positive, negative positive, that the second before he was supposed to be in front of the class and receiving the feedback, he pressed on the delete button that deleted the whole website, he worked for a month. And that said, the whole work was gone, because he couldn't handle like the feedback, which, again, was not really feedback was criticism. Right. So that's, that's the sandwich feedback, which, you know, there was a lot of research about it afterwards, when I looked at, like, delving more into it, how uneffective it is, and how the students can read between the lines, that again, it's really the negative there. So what we did is we changed that part. And what we decided to do and why I call it empathic is to two things. One is all the statements, there's four statements, all the statements, start with AI. And that helps will for the person who's listening, because if you start and stating, using, I think I love, I wonder, I see, you hear that, okay, it's you, it's your perspective. So that statement, starting with an eye, put it in perspective of like, okay, I can receive it or not, but that's your bias. It's your assumption. It's your, like, way of looking. So that was one thing that we change, that it's not just your editing doesn't work? No, I think or I don't see what's working here or something like that. So that was changed. Number one. The second was this four parts that evolved during the years as we got get feedback from them about what works and what doesn't work. So the sequence goes as to noting, I saw, I heard, I felt I you know, you just give a summary of what was your own experience, kind of an observation of what was the experience of consuming that media, then you move to a praise. I loved how you and you need to be detailed, because if I say to you, Hi, love the music of your video, it's not helpful for you, you're like, Okay, what does it mean you love. But if I say I love the music, because it made me feel such and such at this moment, I was so stressed. And then I heard the music. And maybe that's helpful to see if it's really the effect that I wanted to make or not. So that's the second thing like a praise, basically. The third thing is a suggestion, from my own perspective. If I were you, I would do this and this and this. So by framing it that way, it's just a suggestion. And I might not get exactly to why you want to do it and how you want to do it. But that's how I suggest doing it. And you can take it or leave it, it's up to you. And the last thing ends with a question a wonder of like, I wonder, like, what did you do here? Why did you do this, and I don't understand this. And this, how that so that it creates this kind of dialogue with the other person. That was significantly different because it created really a conversation, a dialogue from a genuine place, and not a bashing. Like I'm trying to show my power and that I'm smarter than the other person I'm giving the feedback to.
 
<strong>Michael Hingson ** 28:40
And the reality is, it seems to me that what you're saying and describing is valuable for anyone who deals with anyone else and making suggestions that goes far beyond film school. Needless to say, Oh,
 
</strong>Yonty Friesem ** 29:01
for sure. Right? Very difficult to implement it. But yes, that's definitely an I'm a, I was introduced to nonviolent communication. That was a major basis for that. And now I'm teaching a class of nonviolent communication at the college and also working with other educators to use that because that's really based on empathy. Marshall Rosenberg, the late Marshall Rosenberg, colleagues, language of life, of like really communicating with the person because you really want to communicate with the other human beings.
 
<strong>Michael Hingson ** 29:39
Well, so you you now tweaked another, another question. You say it's very difficult to implement why?
 
</strong>Yonty Friesem ** 29:48
Because we're human beings. And there's always struggles and things and, and we have our own needs, and it's very difficult to find the balancing act. Between verbalize what is our needs, and understanding that it might not always work with somebody else needs and our emotions, like, you know, we're emotional beings. So it's not like our needs don't matter, they matter. But we need to understand that we're working in a society with other people. So it needs to be somewhere a compromise and a wheel to work together to figure it out, which a lot of our structures, especially education are very oppressive. If you think about it, you know, the fact that I'm as an educator needs to give grades, that puts me in a position of power, that puts me in a position that I need to evaluate by a grade the students. And so I found different strategy to overcome that, to really go back to a dialogue place, but the system is built in a very difficult, challenging way that doesn't really is about the need and the human being,
 
<strong>Michael Hingson ** 30:58
we become so much involved with power and authority. And we don't always learn easily, how to take people where they are. And maybe there's a place where we believe that they need to go. But we don't generally like to look at people where they are, they should be like us, or they're useless. And we we teach that as a society. And that's one of the things I think we have to get over.
 
</strong>Yonty Friesem ** 31:31
Yeah, it's, it's very sad. And obviously, the technology is amazing. The way it's like advancing, but the premise of social media has been really the counter like social media is putting us in connection, but very toxic connection. There is positive connection in many ways. But Twitter, Facebook, tik, Tok, Snapchat, Instagram, they're not designed for dialogue. They're designed for Amplifying Voices in one way, but not reciprocally. And there are efforts like minds, which is social media that is built on dialogue.
 
<strong>Michael Hingson ** 32:18
How does that work?
 
</strong>Yonty Friesem ** 32:21
It works in a way that you post and then it's it's part of for like, conversation threads between people like, Twitter does have an option to reply, and then somebody can reply to you. But the fact that it's replying reply, you cannot add it and you, you basically have only now more characters, but 100 2001, it's double now. But it doesn't really allow for a conversation. And so if you're talking about the conversation that is not like so clubhouse, for example, is a converse and audio conversation. So you really can talk with between people in the room at real time, or you can listen to the recording, but they're not really participate, but minds trying asynchronously to have that with posting that people can post like thoughtful, like, read it in a way have it in some capacity and more dialogical way of structure.
 
<strong>Michael Hingson ** 33:23
What about LinkedIn?
 
</strong>Yonty Friesem ** 33:26
Yeah, I mean, LinkedIn, you know, there's not so much restriction like, Twitter. But I see it very similar to like Facebook and Twitter in that sense, you know, people are sharing their, whatever message they want to share. And people can like and can add to it. Like usually it's a sentence. And sometimes you get into like, a whole thread of one, say something and then going back and forth. And, but it doesn't really seem like it's like a genuine like dialogue. But it's, it's a little bit better, but very, very problematic. And I want to go back to what you were saying, because that's the whole basis of both inclusion and accessibility is understanding the other person in front of you as a human being. Right, and they have needs and emotions exactly like you. And so how we can work together. And that doesn't seem to be the general notion like if you're working in your community, yes, people might be more inclusive in their small community. But at the larger once you get to political debate, or you get a little bit out of your comfort zone, always like it's a retrieving to like safeguard and kind of like, I need my needs to be met. And I'm not listening.
 
<strong>Michael Hingson ** 34:48
When you and I first began communicating course, we did that through LinkedIn and I sent you a message and you responded. And then I gave me more information about the podcast. And very frankly, what I was working toward was what we finally did, which was to have a real live real time conversation. I, I think email is lovely. I think social media has some places, some versions of it more than others. But there's nothing like having a conversation.
 
</strong>Yonty Friesem ** 35:24
Right, and you didn't put like a post on my wall or my, you did it like as a private message. So, you know, you're respected, like privacy and looked for engagement as basically like a hook here. Like, let's continue a conversation on another platform. So that was kind of like the jump. So yes, in that sense, it works. I'm getting a lot of, you know, different connection through Twitter, through LinkedIn. But I think what social media promised us in the early 2000 was, you know, to make the world a better place to connect better. And what we can see now is that it's not working that well, because of the economical kind of structure, the business model of those social media. And we can see the whole debate now with Elon Musk, like buying Twitter, and people who are afraid people who are for it, and the whole discussion about monetizing tweets and stuff. So it goes back to that part that social media is monetized. And it's a business. And it's really not about making the world a better place. It is about connecting people, but I'm not sure connecting the way that I would like or see that that was the premise of connecting that way.
 
<strong>Michael Hingson ** 36:41
I'm not sure we're really connecting. There. There are interaction somewhat, but really connecting and really getting to know people on on any of the social media platforms isn't anywhere near the level of getting to really understand and interact with someone that you get when you have a direct real communication. And none of the platforms including email, for that matter, do it. Texting doesn't do it. Yes, you can text and you can respond, your send, and maybe because texting is a little bit more, especially with the younger generation, real time, they might say, well, but we are connecting, but we're still missing the real conversation, and all the nuances of that, that you get when you're interacting with a person in real time directly.
 
</strong>Yonty Friesem ** 37:39
Yeah, definitely, that's, you know, we can see that that there is sometimes the illusion of reality. But understanding that social media has its own boundaries, and the person you communicate with, you see just the image of the person, and they might tweet or post or share or put a tick tock video in the middle of something else that's going on and not seeing the larger picture. Because like when we're now engaged in a dialogue, like obviously, you know, the frame of the Zoom now is showing just part of the room I'm in. And there's a lot of other things that are happening around here. But still, there is something that is more genuine and more realistic than the social media that is really like a Mealy kind of thing of my life that people are sharing and other people are sure to interpret it as such or such. Or you can see so many times when people misinterpret messages, and then it becomes like a huge like, fuming like
 
<strong>Michael Hingson ** 38:43
Twitter rage. Yeah. You said something earlier, I wanted to ask about you said that. Some of the educational things like dealing with foster children and dealing with children in class is somewhat different in Israel than it is here. How are they different?
 
</strong>Yonty Friesem ** 39:03
Well, I mean, you know, surely, it's, I'll give you one example. When I the first class I taught and that was not, you know, it was I had my first class in undergraduate that I taught at University of Rhode Island in the spring of 2012. So 10 years ago, exactly. I was teaching a film class had six students, and then the first class I'm going in and you know, I'm sharing some stuff we like, do things and then I'm teaching something and then I'm asking questions, and then nobody raised their hand. Nobody answered. Nobody likes silence. I'm like, Okay, so I'm trying a different question. Nothing like so I you know, after that class, very frustrated, go back to like American friends and asking them is my accent so horrible, like, what's going on? Like, they don't understand what I'm asking them and They're telling me no, they're just like, shy and are like worry about getting the wrong answer. So I said, okay, and then the next time I come, and then I asked them to write their answer, let them time to edit their written answer, and then they read it. So then suddenly, I got more engagement in Israel, I wouldn't be able to say a word in class, like the students thinks they know much better, and they need to like talk, they need to argue with the teacher, which I was used to that. So coming to a place that is more respectful, and more kind of, you know, listening, I was like, wow, okay. That's very different. So that's really like one anecdotal example. But obviously, there's a lot of cultural differences being in the Middle East, you know, warmer country, warmer temperament. And being in a constant state of safety issues. creates like a lot of differences versus, you know, there is a lot of safety issue here in the US, but it affects different students differently. And culturally, there's a little bit, you know, more kind of, like, listening. I think practices than in Israel,
 
<strong>Michael Hingson ** 41:21
you think that there was? Or is more fear in Israel? And that that makes a difference? Do you think fear is is a part of it? And I don't know that it is, it's just something that
 
</strong>Yonty Friesem ** 41:34
I would read the opposite, like, and it might be because of the the trauma, the collective trauma that is happening in Israel is that, you know, it's one of the happiest place, which you would like really, like, how can that be, but people understand that they're in constant threat, and you just learn to live with it, like, in the late 90s, when there are buses that were, you know, like, bombed, like, in the center of Tel Aviv, the day after one bus was bombed, I took the same line with the same path, because it's like, okay, you know, if I'm going to be blown up, I'm going to be blown up, I don't have control over that, I'm not going to let the terrorist decide for me, what is going to be my life pattern, and I'm just going to, you know, so it is something that is in the psyche of the daily, but not like as overtly. So there's really no fear in that sense. I mean, it's very depressed, like, in some level, but I think in the US, there's more fear about the authority, fear of like being wrong of like, so the engagement is different. Like there is something in Israel that is more in your face, kind of whatever happens, like you'll know, if somebody likes you, or don't like you, in the US, you might not know that, which is very European culture, in that sense of like, people not always sharing what they think about you. But in Israel, there's no problem, you know, very quickly, for good or bad. So it's very different culturally. And it's not one is better than the other. It's just very, very different. And it takes time to to adjust to it.
 
<strong>Michael Hingson ** 43:14
Is it a self confidence to a degree kind of thing?
 
</strong>Yonty Friesem ** 43:19
chutzpah? Yeah, I guess there's something to that the Sabra kind of you know, that the symbol of the Israeli, like, pointy, kind of from the outside, but very soft from the inside. So, yeah, that might be part of it.
 
<strong>Michael Hingson ** 43:36
So universal design, learning, obviously, is very important to you. Why is that?
 
</strong>Yonty Friesem ** 43:42
Because they think that when I reflect to my own learning, I see how that could have been helpful. Like when I started to not being so good in math, when I had the tension issues as an adolescent. And again, I was diagnosed with ADHD only a year and a half ago. So it's not like my whole life. I knew I had ADHD, I assume that most likely I have it. But it was really with the pandemic that I was like, in such stress that I said, Okay, let's see what's going on, neurologically. And so, I see universal design for learning as a way to really engage all students and best practices of education. And I, I see how my own self like early self would benefit from that. It took me nine years to finish my bachelor degree. I didn't finish a PhD in a foreign language, basically, successfully, but it took a huge toll. And if I would have known if my teacher would have used that, I know it would be much easier. And I know I have a lot of privilege that I'm, you know, coming to as a learner. And most of the students I'm encountering don't have that privilege. And so that undermined even more toward the learning. And if we want to look at the better, good, the, you know, the greater good and the better society, we need to do a lot of work in education to really reach everybody that's not going to solve our social issues, that needs to be legislation funding that there needs infrastructure, for a lot of things that needs to happen. Education is not the only solution. But in my area of education, I think Universal Design for Learning is a necessity to really address every student in the class and not doing what I hate, which is the bell curve of saying, well, we'll go to the middle. So the excellent students will take care of themselves. And the bad students, that's collateral damage, it's okay, no, it's not okay. Like we need to reach every student's, and there are ways of doing that.
 
<strong>Michael Hingson ** 45:51
You certainly seem to typify the concept that as a teacher, you also do need to be a learner, which we've talked about, and that you are better for the fact that you regard yourself as a learner just as much as your students are.
 
</strong>Yonty Friesem ** 46:08
Yeah, I mean, again, it's, you know, there is this kind of the sage on the stage and the guide on the side. So I definitely see myself as the guide on the side that also learn from them. Because it goes back to what I talked before, if I have all the knowledge, and my students are waiting for me to pour information to them. I'm just exercising oppression. And I'm just keeping the system as is. It's not like I don't have knowledge to share, but they also have very valuable knowledge for me that they can share. And if we really experienced this dialogue, it's like, I don't know if you know, Steven Covey The Seven Habits of Highly Effective People. So, um, one of his elements is synergy. And what he says about synergy is, once you experience that, you want to go back to that, because that's a type of collaboration that is so addictive, that you understand that that's how a real collaboration should work. And that's the same thing, if students will experience a genuine reciprocal relationship, they'll want to go back to that, and they'll be kind of, you know, pass it forward, kind of do it and make the world a better place in that sense. So that's why I'm such a big advocate of that, because that's the relationship I want to have when I going to my primary care physician, when I'm calling my healthcare and fighting with them, and not getting somebody who's reading the script, and not really listening to what I'm asking because they have a script. And there's only five scenarios there. And my scenario doesn't exist there. So they cannot help me. So the whole system has that. And if we start to break that, that's the way to really bring more inclusion and accessibility and understanding that it's not like there's only five script because the algorithm or the designer of the algorithm decided on that, because that's what they knew. It's like, let's bring everybody to the conversation. Let's be open and listen to what's happening. Because each one has a unique story, unique circumstances that might challenge what you think that you know, or the practices that you do.
 
<strong>Michael Hingson ** 48:30
You raise a really interesting and relevant point that all too often today in healthcare, they want you to fit into a certain mold. And it's not just healthcare, but I know my wife is a paraplegic and has been in a chair her entire life, but a lot of her needs and a lot of the kinds of things that she needs to deal with don't fit the same mold as an amputee or a person who becomes paralyzed later in life. And we find that the healthcare system doesn't really understand that all that well. Or, for me as a as a blind person, I've gone and visited with a number of ophthalmologists who have absolutely no knowledge of how to deal with a person who is blind. And I've experienced some major challenges because I don't fit their view, both from a standpoint of competence as a as a person who happens to be blind and able to do things much less that my eyes have, have not become a part of me in terms of the way I function, other than when they aren't doing right like conjunctivitis or other things like that. And healthcare just doesn't always like it when some of us don't fit the The mold that we think that people should be fitting in. And I know that's just as true in education, it's certainly true with a lot of different kinds of companies and bosses and so on. leadership styles sort of go the same way. And if we can't really learn to grow with the people that we work with, and understand them, then we're the ones that are going to lose out in the end.
 
</strong>Yonty Friesem ** 50:24
Yeah. And that goes to politicians with their own constituents that they're listening to. But what about the people who are part of their, like, grid that maybe not vote for them? And are they listening? And are they? And what kind of legislation is happening? Right? And sure, the whole debate Yes, like who? There is so much research? So um, research of algorithm of oppression, for example, about it's not the algorithm that is racist or oppressive, but somebody needed to design it. Right. So when you talk about the health care for your wife, like, Who's the person who created those policies? Have they ever talked to somebody who would be impacted? In that sense? Do they understand the scope? And it's so vast in health care, that you can't really do that? So like, how can we make mechanism that will be a little bit more open to a variety of different narratives, different story different needs, that the person who was in charge may have not encountered? Or seeing?
 
<strong>Michael Hingson ** 51:27
Yeah, exactly. Right. And, you know, the, the ultimate thing is that it's important to always try to learn things I know, for me, for the last 20 years, as you may know, I have been a keynote speaker, a public speaker, and I travel the world and talk about September 11, I talk about my experiences, I talk about lessons we should learn, and so on. But even through all of that, anyone who talks to me about that, and my career, as a keynote speaker, will hear me say, if I don't come away from any event, I attend, learning more than I hope that I'm able to impart to the people who are listening to me, if I don't learn more, then I haven't done a good job. Because all of those people have things to teach me. And it's one of the reasons that when I speak, I like to go early. I'd like to spend time with people at the event. Because I will learn more, the more I get to dialogue with them. So I don't like to just go and speak and leave. I like to go early if I can. And I like to definitely interact. And it's the only way to really get the best flavor for what you're doing.
 
</strong>Yonty Friesem ** 52:49
Yeah, I'm with you there.
 
<strong>Michael Hingson ** 52:53
So it makes for an interesting, interesting world. So you've talked about the concept of civic media? When did you hear about that? And tell me more about it.
 
</strong>Yonty Friesem ** 53:07
I mean, it's a pretty new concept started in 2006, by Henry Jenkins, then was at MIT now is that USC. And, you know, academics like to put concepts and different definitions and his definition evolved. In the beginning, it was any media that increase civic engagement. But that doesn't tell you much. So 2011, he revisited and kind of was a little bit more elaborative about how it should be more inclusive. How should it fight oppression. And we have at Columbia College, Chicago, the only MA in civic media, which is a big pride of me that we were able to do that and letting me lead that curriculum wise. And so our program is fully online, which is also something that is important for part of fighting oppression and accessibility, in the sense of like, having people from around the world joining that program and being able to experiencing it. So when I'm talking about the program, I'm explaining that people are making media to drive social change in a very specific community. Going back to what I said about target audience, you need to really be specific and there is an amazing TED talk that I love to have my students listen to. And it's you want to help question mark, shut up and listen, exclamation mark. And it's a great video that really set the tone of the program that is about listening to the community. And the students in my program will be the media experts, but they're not the experts of the community, their ex roots in community engagement. So what we really focusing on is having the students learn nonviolent communication, listening skills, and how to leverage the media knowledge that they're learning into really doing those practices to help the community figure out together, what are the media based solution for that. So it can be urban planning, it can be solution journalism, it can be media arts can be documentary filmmaking, podcasting. So there is a variety of things. Your podcast is civic media, you're spreading through the podcast, the ideas of accessibility of inclusion, you're bringing voices and variety of voices to talk about those issues so that people can connect, learn from and then go and explore it. So this is a civic media project. And we have such a variety of project, we have a student who is now working at NPR, after graduating a student who is directing a film festival with indigenous youth, in New Mexico, we have somebody who is a communication manager for Autism Awareness network, you know, and the list goes on and on. So it's, it's great to have the opportunity to have this kind of program that is so unique in addressing social issue through media, and it's so interdisciplinary and out of the box that people are like, What are you doing there. But it's very exciting to see the results and to see what the amazing work that our students are doing.
 
<strong>Michael Hingson ** 56:40
You find that when people are making films, or podcasts or whatever, that the better ones are the ones who also listen to their own work or observe their own work as they're doing it or afterward. And then, as I like to say, become their own best or worst critic.
 
</strong>Yonty Friesem ** 57:06
So I'll give you one example that I think is one of the highlights of me as a media civic media educator. Last year, one of our students decided to do a photo essay as a caregiver to a person with disability. And they decided to do it together as a dialogue. So my student is a photographer, a photo journalist. And the person she was caring for, is a communication specialist, and has her own company now media for accessibility called Craig crap, which is awesome. And what they did is they took the pictures that shows the daily work of a caregiver, very statically, very intimate. But that was a dialogue, they took 1000s of pictures. And then together, they decided, like, you know that besides the framing, which one to include, which one not to include, and once they posted it, they also added a dialogue between them, so that you read the dialogue. And you can also look at the images. And now they're going to have a gallery and it was published in disability accessibility blog. So this is really a genuine like, when you're in a dialogue, it goes back to what we've discussed in the last hour, right? Civic media is about civic civil dialogue, using media media is just the conduit to it. But it's real human to human engagement. And that's, that's the core of it.
 
<strong>Michael Hingson ** 58:51
How do you find that civic media is making a difference in terms of accessibility and inclusion?
 
</strong>Yonty Friesem ** 58:58
So again, I mean, there's a lot of different ways. If it's by you know, infographic, using social media, to campaign awareness, having people be more inclusive, with the work that you're doing in the company that you're working with, you know, having websites be more accessible and the fact that their standards and people understand that that's something that they need. That's how civic media can bring an awareness having just the button to see like, ABA, I don't need that. But to see that there is a button there. Off accessibility, that's part of awareness. That's part of the service that different civic media, practitioners are doing to bring more awareness of inclusion of accessibility.
 
<strong>Michael Hingson ** 59:54
And that makes perfect sense. It's all about having something that's visible however, It's visible, but having something that's visible, that people can see can interact with. And that specifically sends the message. I'm here to help, as we're discussing here, deal with accessibility and inclusion.
 
</strong>Yonty Friesem ** 1:00:16
Yeah, I mean, take the example of closed caption. So closed caption was an accessibility requirement with a ADA. But once it started to be implemented in bars, like, you know, the music could be in a crazy volume or the TV might have been very far away. But there's a closed caption. So that helps everybody to read it, right. So it started with accessibility and actually gave accessibility to many more people they intended to. And that's something that people now are used to, but they were not used to having those closed caption. And in the beginning, people were like, What is this thing, but now it's all accepted. So those are the things that need to be more instituted. And seeing, and this is the fight of civic media to bring those inclusive practices into all media use.
 
<strong>Michael Hingson ** 1:01:07
Well, here's a thought. And then we've been doing this an hour. So we'll have to wrap up here soon. But here's an observation that I've had, of late over the last few years, we've seen many television advertisements in commercials. And the commercials have music, a lot of visual information going on the screen, and no dialogue, which systematically incorrect and absolutely categorically leaves out a segment of the population. And it seems like that's an increasing trend where we're going backwards in the sense that getting to the point where it's all about what you see, and who cares about what you hear. And I think that's a problem that somehow we need to teach people that they're creating rather than being truly inclusive.
 
</strong>Yonty Friesem ** 1:02:06
And that goes back to what I said about the genuine, like work. And if somebody who has that experience, and you know, having a blind person coming to learn civic media, and then advocate and learn how to do those things, that's why we need a variety and diverse people with diverse background, because that's where people bring this perspective that hasn't been seen, understood or accepted by others. But that's, that's the fight. That's basically what needs to happen to be more inclusive. Yeah,
 
<strong>Michael Hingson ** 1:02:44
somehow, we have to convince Elon Musk that he needs to make the passenger side of Tesla's a little bit more inclusive, because people who are blind can interact with the radio, they can interact with anything on their side, it's all touchscreen. But he's not alone in that auto automobile manufacturers have been moving that way again, and it is it's all about dialogue. And recognizing that if you're going to truly be inclusive, then you have to look at areas of the population that you're not necessarily familiar with.
 
</strong>Yonty Friesem ** 1:03:17
And the only way of making it work is what's called participatory action research, which is not you, you know, like the kind of sociologists come and observes the others, but actually, a research by dialogue by doing it together and searching it together. What are the solutions? What are the problems and how to do it? That's the only way and in tech companies or other like healthcare, this is not the practices, you just hire like a research company, you ask them what to do the research. And that's it, you don't do a genuine participatory action research to really reach all the audience genuinely that you want to serve.
 
<strong>Michael Hingson ** 1:03:58
And that makes perfect sense. Well, I want to thank you for being with us today on unstoppable mindset, you're certainly helping society in a lot of ways hopefully become more unstoppable. And I mean that in a very serious way, if people want to reach out to you and contact you or learn more about all the things we've been talking about, how might they do that?
 
</strong>Yonty Friesem ** 1:04:20
So I'm Twitter addict, with all what I said about Twitter. And there you go. You're at yo and Ty on Twitter. But you can find also me on LinkedIn on Columbia College Chicago, website and the media education lab. So there is multiple ways of connecting me since I'm using universal design to contact me because I want to connect and I want to diversify as much as I can. All the people that I'm encountering some I always welcome people to connect with me and thank you so much, Michael for this lovely hour and let You know, talk about all my passion. So it's a lot of fun, don't have that a lot of opportunities.
 
<strong>Michael Hingson ** 1:05:05
And I liked the way you do sound passionate, and that's great. And I want to thank you Yachty for being here as well. If people want to learn more, hopefully they will reach out to you. They can also reach out to us and I can help connect. But I really appreciate all of you listening in and Yonty for you being here. If people wish to reach out to me, they can email me Michaelhi M I C H A E L H I at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So feel free to email you can also go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. That's w w w.m i c h a l h i n g s o n .com/podcast. And of course, as I always ask people to do, if you will have you liked what you heard, please give us a five star rating wherever you're listening to this podcast. We appreciate it. And Yanty will as well. Yeah, we'll make sure that you know about it right.
 
</strong>Yonty Friesem ** 1:06:05
Thank you so much. We yes will spread the word. Well, thank
 
<strong>Michael Hingson ** 1:06:08
you and Michael, thanks for being with us on unstoppable mindset
 
</strong>UM Intro/Outro ** 1:06:18
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Empathy with Yonty Friesem</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e614c2b3-13ab-418e-a80f-8cf755f4e231.mp3?source=rss&amp;ext=asset.mp3" length="46025496" type="audio/mpeg" />
<itunes:episode>48</itunes:episode>
</item>
<item><title>Episode 47 – Entropy with Robert French</title>
<guid isPermaLink="false">https://pinecast.com/guid/49743183-4373-4c3e-8157-0a7c774f0387</guid>
<pubDate>Tue, 09 Aug 2022 11:00:29 -0000</pubDate>

<itunes:duration>01:00:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6f77ded1-87f5-4aaf-897b-6a0ccdcbf045/UM047-Robert_French-Coverart.jpg" />
<description><![CDATA[<p>Robert P. French was born in Oxford England in 1944. Early on he developed a love of working with computers. As you will learn, he lived within 40 miles of the first 5 computers in the world.
 
He obtained his first software job in 1963 and never looked back. Well, not back, but as you will learn, he did find new directions along the way that greatly advanced his career and took him along different life paths.
 
Today he is the author of, thus far, seven books in the acclaimed Cal Rogan series. Robert’s life story is fascinating and by any standard unstoppable.
 
 
<strong>About the Guest:</strong>
Robert French is a software developer, turned actor, turned author. He is the writer of the seven (so far) Cal Rogan Mysteries, crime thrillers about a drug-addicted ex-cop who fights his way from living rough on the streets to being a much-sought-after PI. The series, set in Vancouver, Canada, reflects the best and worst of the city. He is passionate about having the right words on the page and with every new book, his goal is to make it better than the previous one. Robert was born in Oxford, England and was brought up in the East End of London. His fascination with computers was born from his love of science fiction, especially Asimov’s I Robot books. At age 26 he emigrated from the UK to Canada “for a couple of years” and his been here ever since. At age sixty, he started a transition to writing and after many false starts he published his first book seven years later. His loves are his family, science, language, certain elements of philosophy and craft beer
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:22
 Welcome to unstoppable mindset. And today. Wow, this is a fascinating way to introduce someone we have a software developer turned actor turned author. I don't know what to say to that except Robert French. Welcome to unstoppable mindset.
 
<strong>Robert French ** 01:38
Thank you very much, Michael, I'm delighted to be here.
 
</strong>Michael Hingson ** 01:42
We're going to have to get into this software developer and all of that. Robert and I have had some interesting discussions, among other things, talking about computers. Robert was born in 1944. I was born in 1950. But when Robert was was born, and for a while there were a total of five computers in the world. And they were all within 40 miles of where you were born in England, right?
 
<strong>Robert French ** 02:07
That's correct. Yeah. Yeah, they were to Bletchley Park,
 
</strong>Michael Hingson ** 02:12
ah, probably used for decoding or something.
 
<strong>Robert French ** 02:16
That's right. Yes, they were under the care of the famous Alan Turing.
 
</strong>Michael Hingson ** 02:21
Right. And, of course, we've got a few more computers in the world than that today. But I remember when Robert and I were talking, I pointed out how both of us grew up in a time when a disk crash was really a disk crash. This were these large 16 inch platters that you would place into a disk drive and the heads would flow over the disks a tiny, microscopic amount above the disk. But if something messed up, and the head dropped onto the disk drive, it tore it up, and it made a wretched noise.
 
<strong>Robert French ** 03:02
Yes, and all your data was lost?
 
</strong>Michael Hingson ** 03:07
was immediately and totally lost. Absolutely. It's, it's pretty amazing. Well, tell me a little bit about about you and growing up and so on and how you got into the whole business of software development and such.
 
<strong>Robert French ** 03:23
Well, yeah, it was interesting. I was born in the East End of London, which is like the dodgy End of London. I was born actually in Oxford, but brought up in the East End of London, which is the kind of dodgy End of London. And my parents sacrificed quite a lot to send me to a good school, where I became fascinated with mathematics and wanted to become a mathematician. Then I started reading science fiction. And the idea of computers came up and I got fascinated with the whole idea of computers. I made a decision. That's where I wanted to place my career. Rather than being a mathematic mathematician and working in kind of esoteric arts. I thought I'd rather do something practical with computers. And so I became a computer programmer and did that for for a lot of years, almost 50
 
</strong>Michael Hingson ** 04:30
I remember Isaac Asimov's UNIVAC
 
<strong>Robert French ** 04:35
I actually worked for the company UNIVAC at one point in my career. Yes, I do.
 
</strong>Michael Hingson ** 04:42
It's one of my favorite Isaac Asimov stories. And I heard about it long before I actually was able to read it because it finally got put in a in a readable form for me, was the ultimate question. You're familiar with that?
 
<strong>Robert French ** 04:55
Yes, yeah.
 
</strong>Michael Hingson ** 04:56
And and of course It was it was, what was well, what was the question? I was trying to remember. Oh, it had to do with entropy. When entropy doesn't expand anymore, or when does it? Yeah, first, when does entropy reversing think it was. And, and the story goes that there was the UNIVAC and it progressed and became more powerful. And eventually it lived in hyperspace, and was an all encompassing computer. And every time anyone asked the question about whether entropy could be reversed, the computer always answered, I don't know, I don't need insufficient data to know the answer to the question. And finally, at the very end, the computer said, I have the answer. And the answer to the question was let there be light.
 
<strong>Robert French ** 05:51
Yes, that's the nice a great story. A couple of other as in life stories have inspired me. But one is his robot series. Yeah, the AI robot. That was one of the things that made it made me want to be a programmer. He vastly underestimated the time it would take for artificial intelligence to emerge. He missed it by about 50 years, but still pretty good. But another one that really interested me and inspired me was I forgotten the name of the the actual book, but it was about the planet Aurora, where people didn't ever didn't meet in person. But they projected images of each other holographic images of each other. So if you wanted to go for a walk in the woods with a friend, they would walk in their words, you would walk in yours, and each of you would have a holographic image of the other one walking with you. And in some ways, that was the precursor of the internet.
 
</strong>Michael Hingson ** 07:02
Sure. Yeah. Sure, well, and in with iRobot, and the series, of course, the three laws of robotics, he is very, very creative and clever about what robots could do and couldn't do. And then of course, there were a few times that the laws got circumvented. And it turns out it was human error and turn instructions to the computers or to the robots and so on.
 
<strong>Robert French ** 07:28
Yeah, the the three laws of robotics, it's interesting that there are lots of discussions these days in the world of artificial intelligence, about the whole issue of how do you control artificial intelligence, and how you might put the three laws of robotics into into effect. So a lot of people are concerned about artificial intelligent intelligence running amok.
 
</strong>Michael Hingson ** 07:55
Right. Well, and, and just the whole lack of discipline and a lot of what we do today, of course, today, yeah, everyone wants everything immediately. And they want everything and they want their so called freedom, and they don't recognize, which is what the laws of robotics at least addressed. They don't recognize their own responsibility to freedom.
 
<strong>Robert French ** 08:14
Mm hmm. Yes. So there's the old adage, you have no rights without duties.
 
</strong>Michael Hingson ** 08:23
Correct. So you got into software development, love to learn a little bit more about that.
 
<strong>Robert French ** 08:28
When I started on, obviously, mainframe computers, it was this was in my first job was, I started my first job on January the 11th 1963. And the first computer I worked on was, of course, a mainframe because they were all mainframes. And I worked for years on mainframes, I emigrated from England, to Canada in 1971. The original plan is I'd go to Canada for a couple of years and work and then maybe go back to England and now 51 years later, I haven't gone back to England, or not to live anyway. And, you know, I graduated through the mainframes worked on many computers, then worked on PCs and I had one of the early luggable computers, which was an Osborn computer. And I just worked on mainly I did some, I had during my career I had some jobs in marketing and in in product management, but and in but mainly I still my love was always developing software. I just I loved working on the development of piece of software and then what seeing people use it being happy with it. That was that was a great motivator for me?
 
</strong>Michael Hingson ** 10:01
Well, of course, you've seen so many different kinds of advances much, not just the whole physical issue of computers and so on, going from the big huge things that were programmed by patch boards that you would just plug into slots and systems that we talked about. Well, I, I was a student in Palmdale High School, and was a lab assistant for our physics professor. And one day, he asked me to take some time. And he had these big patch boards, he said, Just take all the wires out of the patch board, which was a major struggle into themselves. Because there was a lot of fun. But, but computers have progressed physically. So now of course, one of those patch boards wouldn't even be of small fraction of what goes on a chip.
 
<strong>Robert French ** 10:56
Oh, no. When I think back to the mainframe days IBM's I think last large commercial computer was the 371 58. Yeah, I believe my iPhone is orders of magnitude more powerful than that machine, which cost $2 million, or there abouts.
 
</strong>Michael Hingson ** 11:22
I remember at UC Irvine, we had an IBM 360. And we had a PDP 10.
 
<strong>Robert French ** 11:29
Yeah, they were great machines, those PDP 10 machines, as long as you didn't cut your fingers on the paper tapes. Yes.
 
</strong>Michael Hingson ** 11:38
And as long as you were careful about putting the duct tape in the right way, yes. Well, so now of course, the other part about computers is how software has advanced. And as you said, the iPhone is magnitudes more powerful than the 370. And we we started hearing even in the mid 70s, about computers learning what we now call artificial intelligence, I worked with Ray Kurzweil, as he was developing the original Kurzweil breathing machine. And the thing about the breathing machine was that it also did learn and you could start scanning a page with the computer, of course, scanning was totally different than you have to build up a page of text, line by line with a camera, literally scanning each line then moving down a little bit and scanning the next part until you got a whole page as opposed to just taking a shot. But as it scanned and as you read, the machine really did learn something about the text and the print and re had done the what at that time, were probably very simple, but still steps to allow the machine to learn to read better is the more you read a book.
 
<strong>Robert French ** 13:04
Hmm, yeah, he because while he's a genius, you're lucky to have worked with
 
</strong>Michael Hingson ** 13:09
him. And of course, he went on and did other things after he sold Kurzweil Computer Products. But it still was very creative and clever to be able to have a machine, even then, that learned and as a user of the machine and then helping with the original testing and evaluation. As I read books with it, it was clearly obvious that it learned as it went along, it literally would read pages better the more I read, when I could go back and read a page that I had read and just see how much better it was after reading several pages.
 
<strong>Robert French ** 13:41
Yeah, it's amazing, isn't it? And now, of course,
 
</strong>Michael Hingson ** 13:44
it's a whole different ballgame in terms of what artificial intelligence does and can do, and its availability. But it's interesting to see how things are improving and getting better over time. And it will be fun to to really see what happens as machines learn and so on. I'm not a fan of Ray Kurzweil singularity necessarily. I'm not sure that we're going to marry the brain and artificial intelligence together, although problem will try but I don't know whether that will be a good thing or not. But I guess we'll see.
 
<strong>Robert French ** 14:19
Yeah, yeah. Well, certainly, even if one can't map the brain and download it to a computer, I could still see a possibility of a brain being connected to a directly connected to a computer and living inside a robot. Sure. So which is a pretty scary thought.
 
</strong>Michael Hingson ** 14:49
What were some of the last projects you did in terms of software development?
 
<strong>Robert French ** 14:54
The last the last major project that I did was a A system that would create would put all of an organization's manuals, online and searchable. So the basic idea was, hospitals were a target market for us. The basic idea was that you could take all of your manuals as PDFs, and word documents, and JPEGs, and whatever you really wanted. And you put them all into our system, you just upload them to our system and create a structure for a set of for all of the manuals of your organization. And you could search all of the manuals in very sophisticated ways more flexible, even than Google searching. Yes, you could say things like, I want to find a document that has the word, heart, and catheter within five words of each other. And it would instantly present that document or documents to you. And it had all sorts of built in security. So you were only allowed to search for what you needed. But it meant that anyone in our hospital had access to all the documents that exists all the manuals that existed in that hospital. At that time, it was I it was a problem finding manuals, you know, people would spend an hour searching for a particular manual to do a procedure. So that was the last big project that I worked on.
 
</strong>Michael Hingson ** 16:42
And you said that the manuals typically were in like JPEG format or something like that.
 
<strong>Robert French ** 16:47
Usually they will Word or PDF. But you know, sometimes they would have JPEGs that were associated with the Word documents or the PDF documents. Of course, they couldn't search the JPEGs.
 
</strong>Michael Hingson ** 17:03
Well, I was wondering about that, of course, today. Now, even more people are demanding that the documents are accessible. The Google, of course, had the large library of millions of books that didn't inherit it, and they would put them up as pictures. And it took a court fight to get Google to agree and slash be compelled to put the documents up as accessible documents.
 
<strong>Robert French ** 17:31
Hmm. Yeah, that's I didn't know about that. That's, I'm glad that I'm glad the court said that.
 
</strong>Michael Hingson ** 17:38
It's all about inclusion, of course. And well, they are and, and other organizations are beginning to work on that. Now, of course, in this country, it's not quite as stringent in Canada yet. But in this country of within the last month, the government has said that the Americans with Disabilities Act does apply to websites, because a lot of times lawyers have been making the case or trying to make the case while the ADA was passed before the internet. So how can websites be held accountable and responsible for being accessible? Clearly, the ADEA doesn't apply. And a number of us have said, well, of course it does. Now, of course, the government has finally said, Yes, it does. But Congress still needs to stiffen the laws. And that will be another story.
 
<strong>Robert French ** 18:24
Yeah, yeah. Well, first getting Congress to move is not always easy.
 
</strong>Michael Hingson ** 18:31
Yeah, well, it says bad is will can entropy be reversed? And maybe the ultimate question will be the same, will have the same answer. So you worked with that until you were 60. So what was that? 2003 years or so?
 
<strong>Robert French ** 18:54
Yeah, yeah, it was about the company fails to get its last. Its last financing because of the burst of the tech bubble in 2003. And that's when that's when I started to think about other options.
 
</strong>Michael Hingson ** 19:13
So what other option Did you decide upon to reverse your entropy? Difficult? Or maybe to see entropy and larger growth? Yes. I don't think that most people probably understand that that whole joke and it's a physical basically, the laws that entropy can't be reversed. And things are constantly expanding like the universe is constantly expanding. And you know, it's like Murphy's Law, which is if anything can go wrong, it will route around and then there's no tools commentary on Murphy's Law which was Murphy was an optimist. But But then the other one, which is the commentary on Murphy's law that says once you open a can of worms, you can only put the words back in a bigger can. So yeah. So maybe it should be continued to expand for?
 
<strong>Robert French ** 20:07
Well, just on this subject of entropy, it's probably one of the worst understood words by the general public. But what? Well, it was interesting. You know, whenever a company folds, the first thing that you do is start looking for contracting work, which is what I did, I got on the phone and started calling people. And this particular day, it was in March of 2003, I had finished talking to a bunch of people and I put down the phone. And I opened a Word document, because I'd had this idea in my head for quite a while. And it was about a strange plague hitting the Earth. It was kind of an apocalyptic sort of tale. And I started writing, this was about three in the afternoon, I started writing, and I just kept on writing. And suddenly, it was no one in the morning or something. And I just written for eight hours. And I'd written 1000s of words. And I thought, wow, this is the most fun I've had for a such a long time. And that's how it all started. That book, I kind of ran out of steam on. So I started a different book. And the second book was going nowhere. So I started a book about an assassin. And it just wasn't that book became boring. Though, I did use the opening chapters in another book that in one of my Cal Rogen books. Then finally I got an idea for a kind of a business thriller. But I had said in an area in which I had some experience, I were somebody I know was was conned by a, a venture capital company, or will they call themselves a venture capital company somewhere to novel based on that. And I actually finished it, it was the first thing I actually finished completely. And I was I was quite happy with it. I thought it was pretty good. So I sent out query letters to I think it was 70 Publish literary literary agents, and a bunch of publishers and got back 70 rejection letters and other things. Yes, exactly. And this was before the day that you could submit submit via the Internet. The publishing was really quick, I was really slow to adopt technology. So as luck would have it, I booked myself into a Writers Conference. And I thought, well, this book is good. I mean, it's just I don't know how to market it. That's the problem. So I went to the Writers Conference. And the first day was the all the all the all the sessions were about the art of the art of writing. And
 
</strong>Robert French ** 23:27
I went, took those those courses, and realized the marketing wasn't the problem. The book was the problem. And I it was just that I didn't really understand how to write a book. I, I assumed because I was an avid reader, that I would be a natural writer. But as luck would have it at that conference, I met an editor who gave me a 37 page report on the book. And I decided that the book was a non starter. But through that, through that editor, she she was wonderful. And she mentored me through my first real book. And it all started because I was doing it contract in the Downtown Eastside of Vancouver, which is the dodgy area of town. And every day I'd walked past this alley to get to the to the the office I was working in. And this alley was full of drug addicts. And I remember saying to my editor whose name was Lisa. I said, Gosh, I go past this alley every day. And I keep thinking, how awful would it be to wake up in that alley, which was just awful, just terrible place? And she said, Well, who would wake up in an alley like that? And I said, Well, if it were a lawyer, yeah, that would be kind of ironic. And if it were a businessman, we interesting but then I thought well if you're a cop That would be great. And so I have this idea of a cop waking up in a alley full of drug addicts covered in blood. And Lisa asked me a bunch of questions. And the first my first novel, which is called junkie, started to come together in my head. And she mentored me through that novel and the second one, and that's grown into a series of seven books now,
 
<strong>Michael Hingson ** 25:26
are they self published, or traditionally published,
 
</strong>Robert French ** 25:29
this self published, I tried going the traditional publishing route, I got some interest, but I think my age was working against me, because publishers are more interested in people who are younger than I am. And who will have lots of books in them. So anyway, I, I learned about self publishing and took a bunch of courses and went that route. And now I think if a publisher came to me, and made me an offer, unless it was a really good offer, I don't think I'd be interested.
 
<strong>Michael Hingson ** 26:06
But you, you now have seven books. So you've clearly established a track record, in the fact that you keep writing them. I'm sure it's in part because you want to, but I would also suspect that you had success with
 
</strong>Robert French ** 26:19
them. Yeah, yeah. I've had some success with them. And, you know, somebody asked me, When are you going to stop writing? I'm 77. Now. So they asked me, When are you going to stop writing? And I paraphrase Charlton Heston and said, when they prize the computer out of my cold, dead hands, so I'm just gonna keep doing it. And one of the main reasons I do it is, over the years, I have established a mailing list of people who are fans of my my books, and the feedback I get from those people is just wonderful. It's this, I've met so many wonderful people through this mailing list. And they are the people that that keep me going. When I have bad times. It's those people who make me feel that I can still do this.
 
<strong>Michael Hingson ** 27:20
Do you publish through Amazon? Or where do you how do you publish?
 
</strong>Robert French ** 27:24
Amazon? Yeah, I went, I decided to go exclusive with Amazon. Because when I when I was publishing through Amazon, and Kobo, and Apple and Google, Barnes and Noble, I did an experiment with a couple of books and made them exclusive to Amazon. And they just did so much better. So I decided to go exclusive with Amazon on all the books. Can you
 
<strong>Michael Hingson ** 27:55
answer those when you're publishing through Amazon? I assume it's Kindle Direct Publishing? Yeah. Can't Can't you also make the books available from Amazon through other distribution channels and so on?
 
</strong>Robert French ** 28:09
Yes, you can. Yes. And Amazon will do that, too. Also, Amazon. Another reason for being with Amazon is that they also do the books in paperback, and in hardcover now. So I've got all of my books are in paperback and in large print. So that's, that's one of the things that Amazon does, which I like.
 
<strong>Michael Hingson ** 28:36
So have any of them been also produced in audio?
 
</strong>Robert French ** 28:41
Not yet, I really want to do them in audio. But I have a particular problem in doing them in audio, because the books are written in first person, present tense, from the point of view of multiple characters. So some chapters will be written from the point of view of a woman's, for example, and some even from a child. And then they'll say, there'll be saying, man standing here waiting for cow, and he's late again. So I need a woman actress to voice those, those chapters. So it means that in order to do audiobooks, I need to put together a team. Well, I did have a stint of acting. So I do know a bunch of actors. So I will do that at some point. But and hopefully soon, but right now, I'm just so busy that I can't devote the time to it.
 
<strong>Michael Hingson ** 29:41
I'm thinking though that with the fact that you're going through Amazon, it would be interesting to see if you could raise a discussion within Bada bing published through audible which is owned by Amazon because ANA has has produced they have done what they call audible originals, and they're very capable and Do oftentimes use more than one person to deal with a
 
</strong>Robert French ** 30:05
book. Oh, I didn't know that.
 
<strong>Michael Hingson ** 30:08
Oh, there's a lot of that.
 
</strong>Robert French ** 30:11
So because my thought was that I would know how to edit audio and video, I thought of assembling the actors and getting them to read the chapters and then editing it into an audible book, which, you know, Amazon will let you do that. So they're called Amazon, audible originals. Did you say, well,
 
<strong>Michael Hingson ** 30:36
audible originals are books that are not traditionally published elsewhere, but published through audible. Do you use Audible at all?
 
</strong>Robert French ** 30:46
No, I don't. I'm not a I'm not an audio book.
 
<strong>Michael Hingson ** 30:49
That's fine. We want to and it doesn't violate the laws of robotics. But But in your case, I'm sure it would be called an audible original because it's not published anywhere through traditional publishing, although the your books are so either way, though, they they do produce audio books, and oftentimes have at least two people reading it, if not more. I remember one that I read last year, you've seen the movie Alien? Yes. Yeah. Okay. So there's a book called Alien shadows, which is another one where, oh, what's the Gorny weavers character's name? Yeah. And the cat? Yeah. Are, are they actually they were in suspended animation. And they're brought out of suspended animation for something and they ended up fighting aliens again. And there are like about 10 different actors that are dealing with all the different characters. So I really think that it would be interesting to explore whether audio audible could do it and would do yeah, I'll certainly look into that. Thank you. I would, I would think that would make a lot of sense to do. I do a lot of audio reading on airplanes. But nowadays, mostly not opposed to Braille. Because I believe that Braille is still the basic means of reading and writing that I have. My wife and I read books together. So we pipe them through the house. So whatever we're doing, there's a book going, usually TV, but a book. She's learned how to listen to audio, and not fall asleep. So she That's great. Yeah, it's it's really wonderful when a number of actors do it. And there are some actors that can do a number of voices. But I understand what you're saying for your book. But I would definitely explore audio through audible and see what you could do.
 
</strong>Robert French ** 32:52
Yeah, I will definitely do that. Thank you,
 
<strong>Michael Hingson ** 32:55
it would make a lot of sense to do. Well, so you, you were an actor, while software developer, actor and then reader tell me more about that. Yeah,
 
</strong>Robert French ** 33:05
I, my first one, my first job when I was five, I wanted to be a cowboy. But my first job that I wanted to do is I wanted to be an actor. And my father probably quite rightly, taught me out and said, you know, with your mathematical ability, you should do something else. And actually, to some extent, he was instrumental in pointing me towards computers, or encouraging me towards computers should I say, but I always liked acting. I was in every school, my every play my school ever produced. And after school, I did a few acting, few plays and musicals. So in my 50s, I thought I'd like to try acting. So I took a tour course and went for auditions and found myself getting lead roles pretty quickly in local theater. And then I kind of realized I needed a better acting, a better acting coach. So I took lessons from Larry Silverberg, who was a wonderful, wonderful teacher, and he was in Seattle, and twice a week I would drive down to Seattle and do courses with Larry, and then I'd started doing a few movie things. Then, I just kind of realized that acting no matter how good an actor you are, in in the world of movies, it's they're always looking for a look. And I didn't have one plus or didn't have the one they wanted. Plus the the The movies that are made in Vancouver are all three American audiences almost all, and they needed people with American accents. And although I can do an American accent, it's just not very good. So that so I decided that pursuing that as a profession was not a good idea. So I continued acting in local theater for a while. But once I started writing that just completely overtook, took all my spare time. So that's when I stopped acting.
 
<strong>Michael Hingson ** 35:36
It's always radio for the BBC or the CPC.
 
</strong>Robert French ** 35:39
Yeah. I wouldn't mind doing radio. Yeah.
 
<strong>Michael Hingson ** 35:45
So you, so what's your next book,
 
</strong>Robert French ** 35:48
The next book is was in inspired by a podcast that I listened to, I'm a bit of a podcast addict. And it was about a, an amazing, but quite evil woman who ran this cryptocurrency scam. And I thought that would be an interesting part of a book. And so that's, that's the next book in the Cal Rogen series that I'm starting to write. Plus, I've got another series of books on the on the development stage. And my protagonist has a 12 year old daughter. And so the next series of books will be her as a detective in the year 2040 2045, when she's grown up, because in the current series, she's got five years old. So I'm very interested in what the near future holds for us with robotics and artificial intelligence and the social issues that we're facing and social media and cryptocurrencies and all of those things. So I'm very excited about writing books set credit, five years in the future.
 
<strong>Michael Hingson ** 37:10
Have you ever read any of the books by JD Robb the in depth series?
 
</strong>Robert French ** 37:14
I haven't No, no.
 
<strong>Michael Hingson ** 37:17
So JD Robb, who is nor Roger, yeah, Roberts, has written a whole series there, the Eve Dallas series, and I think they're now 54 or 55 books. And they start out in like 2058, I think, or 2057. And are very, they're fun to read. There are some steamy parts, but that's okay. They have absolutely captured what both me and my wife's attention. So she doesn't even want to read those piped through the house. She wants to read those on her own, but she wants the audio version. So we're both now on book number 20 in that series, but they're fun. And I'm sure that your take will be different. And that's a good thing. So it's a wonderful series to write. But she has been very successful with that.
 
</strong>Robert French ** 38:05
Oh, that's great. Oh, definitely. I knew I knew that Nora had started writing books under the JD Robert, I didn't know anything about them. So I will check out to the Eve Dallas series.
 
<strong>Michael Hingson ** 38:20
They're all they're all something in depth. And they're fascinating the characters evolve and grow. And the whole series has been very fascinating to observe character, character development, and because she's done with them, but I'm anxious to read yours as well now, so definitely get them out there and also get them out in audio, that'll be a lot of fun for a lot of people, for sure. Actually, something that you might think about is there is a the Library of Congress has the National Library Service for the Blind and print impaired. And I'm sure there is an equivalent in Canada. They also use their own readers to record books, and it might be worth reaching out to them to see if they might be interested. I've not seen any that they individually record that have several actors, but nevertheless, it's a fascinating thing, but I would still think audible would be the best way.
 
</strong>Robert French ** 39:19
Hmm, yeah, I will definitely look into that audible originals idea. That'd be great.
 
<strong>Michael Hingson ** 39:26
Well, tell me more about sort of your view about self publishing as opposed to traditional publishing and the differences in the values and so on.
 
</strong>Robert French ** 39:34
Well, I'm not a huge expert in traditional publishing. There. I know people who are both traditionally published and self published and generally prefer the self publishing side of, of their, their work. traditional publishing is going through some huge upheaval Almost, and they're very, they've been very slow to react to the ebook market. And they, they just don't seem to have got it. Their books, the one of the key things about the ebook market is books should be cheaper when they're ebooks than in on paper. But frequently, the traditional publishers will have the ebook and the paper book at the same price. And it seems like they're trying to grab all the money they can out of the marketplace before it's lost to them. So now, they might well be wrong. But that's, that's a bit how I see it. If somebody came to me and said, I wanted to be an author, which way should I go, I would say if you're going to choose go with self publishing, you have more control you make you make more money and midlist author with with a publishing house, doesn't make a heck of a lot of money. But a midlist author, on KDP, with Amazon can make a very nice living. So I would I have become a big fan of self publishing.
 
<strong>Michael Hingson ** 41:27
And the more you learn how to market, the better you will be and the more successful you will be in it is true that with self publishing, you have to do more of your marketing. But even in the regular publishing world today, authors aren't usually selected that can't bring their own marketing skills and marketing presence to a book. They want you to have significant social media presence, newsletters, blogs, Facebook, and social media outreach and so on, that you again, bring yourself much less what they might do,
 
</strong>Robert French ** 42:10
huh? Yeah, gone are the days when you signed a deal with a publisher, went back home and started writing the next book. And they did everything?
 
<strong>Michael Hingson ** 42:20
Yeah, very much. So. So tell me about your writing process, your style, and so on.
 
</strong>Robert French ** 42:25
Yeah, it'sa bit weird,
 
<strong>Michael Hingson ** 42:27
which you talked a little bit about it, but
 
</strong>Robert French ** 42:30
goes with goes with my personality. I don't do a lot of planning of a book, I tend to write by the seat of my pants as a pantser, as they say, so I'll get an idea for a book. And I'll kind of do a mind map of where I think it's going and what it's going to what it's going to be like, and who's going to be in it. And just, I don't even always know how it's going to end. But once I've kind of got got it settled in my gut, I just start writing. And I write and things happen. And now of course, I have a cast of characters who are in most of the books, and when they show up, they know, I know what to do with them. And it's it's a lot, it's a it's a lot of fun. And I frequently surprised myself, you know, I'll be writing thinking that this chapter is going to end a certain way. And then somebody will say something, and it will trigger something in my mind, and the chapter will go in a quite different direction. Now this can be difficult, because you can write yourself, it's write itself into a corner. And sometimes it takes a while to get out of it. But I always think if I can surprise myself, I can surprise my readers. So it seems to work for me. And I really like working this way. I did one time just for fun. Think about planning out of book, The wet. Some people know they know how many chapters it's going to be what's going to happen in each chapter. And I started to do that and my head exploded. I just couldn't to couldn't do it. So sorry.
 
<strong>Michael Hingson ** 44:24
Your characters are beginning to tell the story.
 
</strong>Robert French ** 44:28
That's right. That's absolutely right. Yeah, yeah. Sometimes you ask a question. And I'll think, hey, what would be an interesting answer to that question that I just wrote down? And that might send something in a completely different direction. The other thing is sorry, gone. No, go ahead. But the other thing is that one of the things that I learned from the literary agent and author Don Masse is With every book should have tension on every page. And so when I'm not fixed in what has to happen in the chapter, I can make tension appear on a page by somebody giving a an odd answer or asking a question that nobody's got the answer to. And all those things create tension, but they're sometimes drive the story in a different direction. So that that works really works for me.
 
<strong>Michael Hingson ** 45:35
Does it sometimes surprise you when that happens? Oh, yeah. Oh,
 
</strong>Robert French ** 45:38
yeah. I'm constantly surprised. Sometimes, you know, at the end of a day of writing, I'll, I'll look at what I've written and say, Wow, that was good. But different.
 
<strong>Michael Hingson ** 45:52
 
 
</strong>Robert French ** 45:57
Oh, yes. Yes. Oh, yeah. Yeah,
 
<strong>Michael Hingson ** 46:01
probably must be depressing. After a while
 
</strong>Robert French ** 46:03
it is. I'm subject to depression as well. And sometimes writer's block will be one of the triggers. But I usually get writer's block, because I've let the storyline go in a really interesting direction. And have a really unexpected, you know, I've been working towards an expected result. And I thought, No, this unexpected result with much better, and then sometimes takes me a long time to re gather the strands of the story with this new element in it. And, you know, that can take, you know, a couple of days to work out. But yeah, it's except when I'm in a long period of depression, writer's block may last a day or so how do you get over it? What happens? Well, in the, in the short term writer's block, eventually, something will click, you know, at some, you know, sometimes I'll wake up in the morning and think something, wow, that might work in the book. And so that will happen. When I get into, you know, a long, longer period of depression, that writer's block becomes semi permanent. And what gets me out of that is, I'll end up going to my doctor, and he'll getting some medication. So
 
<strong>Michael Hingson ** 47:31
until you allow yourself to relax and start to just really think about it again. Yeah, listen to your characters.
 
</strong>Robert French ** 47:39
Yeah, yeah. In a recent depression, something happened that helps quite a lot, is I woke up in the morning, and I was still half asleep. And I had this image of two women standing over looking down over the dead body. And I built a whole chapter in my mind about it. And as soon as I got up, I actually wrote down first 500 words of the chapter. And it was indicative of being in a depression because it was very, very dark. But I thought, you know, if I didn't make it quite so dark, it could actually be an interesting start to a story. So things like that help stuff pops into your mind. And you think, Wow.
 
<strong>Michael Hingson ** 48:30
Well, I'm looking forward to checking out some of the books certainly, and I can't end this without asking you, what kinds of thoughts and observations and advice you might have for people who want to write. Yeah, it's
 
</strong>Robert French ** 48:45
interesting that you're out, you should ask that I've just finished a guest blog post for a blogger in United Kingdom. And the title is what to do for an aspiring writer. And my advice would be that if you're don't think that you just you're just going to be a writer, the chances are, you're going to be a publisher too, and you're going to need to be good at it and good at marketing too. But the thing that will distinguish you over the long term is good writing. So if you don't have experience in writing don't do what I did. Don't assume because you're an avid reader that you're going to be a good writer. I spent I didn't waste but I used up quite a few years writing when I could have done a lot better. So make sure you're good. Writers Conference is a great thing to go to for aspiring writer, because they have courses which are given by actual published successful authors on how to write. You can meet agents, you can meet editors, you can meet publishers. But take as many courses as you can, on the craft of writing, read as many books as you can on the craft of writing, and just become a very, very good writer. Because at the moment, self publishing is what is the Wild West, but that's not going to last forever. And the good writers will be the ones who stay in and, and rise to the top, they've still got to be a good marketer and publisher. But I think the key is to become a very, very good writer. And if you if you can go to somebody I know went to a conference, they met one of their favorite authors, and asked me author if they would become their mentor. And they say, yes. So that's, that's something that is always worth doing. Because if you have a mentor, I was lucky that Lisa, my editor became my mentor. And, you know, I could call her anytime and ask her any question about writing? And she would, she would tell me, so a mentor is really good if you can get one. Do you work with an agent today? I don't work with an agent. Now. Now, it's all self publishing. It's all self publish. Yeah, but I do use Edison's
 
<strong>Michael Hingson ** 51:29
and there's a lot of value in editors, good editors are going to help you really bring out what is important and relevant about not just telling you how to rewrite something or whatever, I remember when we did thunder dog, we had a wonderful editor. And Chad said up front, I'm not going to try to rewrite this book, this has to be you and your story and your style. But what I need to do is to help you enhance it, to make it something that people will want to read and will connect with them. And he had some great suggestions about transitions and so on in the book. I don't know whether you if you read thunderdog, or not.
 
</strong>Robert French ** 52:13
 Yeah, it's no, it's on my list.
 
<strong>Michael Hingson ** 52:15
Well, one of the things that we do in Thunder dog is we start off with something that happened on September 11. And then we transition back to things in my life that that are relevant to that and taught me something that I could then use to that event. And then at the end of the chapter, we go back to that event, finish it and then go to the next chapter and do the same thing. And Chad said, Well, the problem is, I get lost with the transitions. I don't know where I am, I'm suddenly somewhere else. The transitions are not very good. That's a fair comment, as opposed to, well, you got to you got to rewrite all of this and all that. He said, The transitions aren't good. So we we I actually spent a weekend working on the transitions. Once he taught me what that meant. And the transitions became, I think one of the better parts of the book, and others have said the same thing. And that's, that's one of the things that an editor should do is really help good writers become even better writers?
 
</strong>Robert French ** 53:14
Mm hmm. Absolutely. I had a, I had an experience with an editor. On my third book, Lisa, was involved in a couple of other projects. And she couldn't be my editor for that book. And so I found another editor who was really, really wonderful. And the book I mentioned about the assassin that never went anywhere, the first chapter of that book was great. And I used it in the new book. And it was a long, long chapter. And it was a it was a flash forward. So you know, after that chapter, it flashed back 14 days to see how one got to that situation. And the editor said that chapter is way too long. And so I broke it up into three different chapters, and flashed, flashed back after each chapter. And it really, really worked. And just, you know, but just to know that the chapter was too long, that's all she had to say, to make me fix it, which was really great and actually had a lot of other really good comments as well, where somebody was acting out of character, you know, would that person really do that? And I thought they probably wouldn't. So,
 
<strong>Michael Hingson ** 54:48
yeah, that's that's the sign of a good editor. Oh, she was great. Yeah, yeah. Well, if people want to reach out to you and learn about the books and other things like that, how do they do that?
 
</strong>Robert French ** 54:59
They thing to do is to go to Robert P <a href="http://French.com" rel="nofollow">French.com</a>. That's my website. And if you first page is a list of my books, the book junkie is the first book in the series. And if you click on that, I'll send you a free copy of the first book. So so if anyone's interested in following up, that's the way to do it.
 
<strong>Michael Hingson ** 55:28
And is that that's the best way then to contact you, as opposed to email or something like that.
 
</strong>Robert French ** 55:33
But yeah, on my website, just click contact, and then then my email addresses, then people can email me,
 
<strong>Michael Hingson ** 55:40
and they can learn all about any social media that you happen. So
 
</strong>Robert French ** 55:43
yeah, I've got Facebook. So Robert P French offer?
 
<strong>Michael Hingson ** 55:49
Well, I really appreciate you coming on and giving us your insights and demonstrating that you, you took up challenges that came in your life, and you work through them, and even with depression, and so on that comes up, you're able to, to eventually get past it. So don't don't stop doing that. You don't want to depressed, Robert around.
 
</strong>Robert French ** 56:11
No one does.
 
<strong>Michael Hingson ** 56:13
But we're really glad that you you came here and you're talking with us. And I appreciate it very much. And so people can go to Robert P <a href="http://french.com" rel="nofollow">french.com</a>. And get all the information and I hope they buy your books. Well,
 
</strong>Robert French ** 56:25
thank you very much. And thank you very much for inviting me onto the podcast. I really appreciate it. And just as an aside, I didn't after our first conversation I did have I did go to <a href="http://accessibe.com" rel="nofollow">accessibe.com</a>. And it was really very interesting. So I'm glad you made that connection for me.
 
<strong>Michael Hingson ** 56:49
Well, I hope that you'll use it to to get to work on your website, if you haven't yet. I certainly will. Yes, it works. Well. Yeah, I was very impressed with the demo. Well, thanks for being here. And I want to thank all of you who listened today, I learned a lot and enjoy talking with authors. It's fun to compare notes. And it's also fun to talk about the good old days of computers and such things. So thanks very much for for doing that, Robert. And again, thank all of you for listening. If you'd like to reach out to me, it's easy. You can go to www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Michael Hingson is M I C H A E L H I N G S O N .com/podcast. Or you can email me and you're welcome to do so at Michael M I C H  A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And wherever you're listening to this, please give us a five star rating. We really appreciate your ratings. And thank you very much for do that. So again, thanks for being here. And Robert, thank you for being here as well. Thank you.
 
</strong>UM Intro/Outro ** 58:02
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Entropy with Robert French</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/49743183-4373-4c3e-8157-0a7c774f0387.mp3?source=rss&amp;ext=asset.mp3" length="42030108" type="audio/mpeg" />
<itunes:episode>47</itunes:episode>
</item>
<item><title>Episode 46 – Unstoppable Guy with Dr. David Schein</title>
<guid isPermaLink="false">https://pinecast.com/guid/c8d96b2c-665b-4b68-88e6-2770ec55c032</guid>
<pubDate>Fri, 05 Aug 2022 11:00:59 -0000</pubDate>

<itunes:duration>01:10:25</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/93abe5b1-7f9a-433e-847c-6e80bed5658a/UM046-Dr.David_Schein-Coverart.jpg" />
<description><![CDATA[<p>By now, regular listeners to this podcast have observed that I begin episodes with the word “Unstoppable”. I stole the idea from the old-time radio show Dragnet which began every show with the words “The Big” followed by other title words. Hey, it worked for Dragnet so why invent something new? You will hear near the end of this episode why I used “Unstoppable Guy” as the title.
 
Anyway, meet Dr. David Schein, JD, Ph.D. who currently <strong>is a Professor, Endowed Chair of Management and Marketing, and Director of Graduate Programs at the Cameron School of Business at the University of St. Thomas. Throughout his lifetime, Dr. Schein has worked first as a real estate salesperson, and then later as a lawyer for many years. Now he is teaching others his skills and giving them his knowledge and wisdom through his teaching efforts.</strong>
 
As you will discover, David made choices that moved his career along. His story is quite fascinating, and he is by any definition unstoppable. I hope you enjoy listening to David Schein’s conversation and that he will inspire you with his thoughts. Please let me know your thoughts and, as always, please give us a 5-star rating after you hear what David has to say.
 
 
<strong>About the Guest:</strong></p>
<p><strong>Dr. David D. Schein, MBA, JD, Ph.D.</strong> is a Professor, Endowed Chair of Management and Marketing, and Director of Graduate Programs at the Cameron School of Business at the University of St. Thomas. Dr. Schein is frequently interviewed on employment and business law matters. He speaks for business and industry groups throughout the United States on various current topics. His new book is: <em>Bad Deal for America</em>. He is also the author of <em>The Decline of America: 100 Years of Leadership Failures</em> (2018). He has been quoted in numerous national and local publications, including <em>Forbes</em> and <em>US News and World Reports</em>. In addition to hosting “Saving America” and “Business Law 101” webcasts, he has been interviewed on numerous webcasts and podcasts in the United States and England. He also is President and General Counsel of Claremont Management Group, a national human resource consulting and training firm, which is celebrated its 30th anniversary in 2019.
 
Author Website/Blog:
<a href="https://claremontmanagementgroup.com/" rel="nofollow">https://claremontmanagementgroup.com/</a>
Author Profile Page on Amazon:
<a href="https://www.amazon.com/gp/product/B09RNG3YY3/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i1" rel="nofollow">https://www.amazon.com/gp/product/B09RNG3YY3/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i1</a>
Goodreads Profile:
<a href="https://www.goodreads.com/author/show/17164693.David_D_Schein" rel="nofollow">https://www.goodreads.com/author/show/17164693.David_D_Schein</a>
Facebook Profile:
<a href="https://www.facebook.com/authordavidschein/" rel="nofollow">https://www.facebook.com/authordavidschein/</a>
Twitter Account:
<a href="https://twitter.com/dschein1" rel="nofollow">https://twitter.com/dschein1</a>
LinkedIn Account:
<a href="https://www.linkedin.com/in/davidschein/" rel="nofollow">David Schein | LinkedIn</a>
 
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. Today, we get to talk with Dr. David Schein, who lives in Houston. And Dr. Shein, or David, as he likes to sometimes be called, is the Endowed Chair of the Cameron School of Business at the University of St. Thomas. And we'll get into all of that, and lots of other stuff. But David, I'm gonna go ahead and call you David, if that's okay. Welcome to mindset.
 
<strong>Dr.David Schein ** 01:54
Well, thank you. And I appreciate the invitation. And, you know, we had an opportunity for a pre interview recently. And I'm fascinated by your background and your accomplishments. So it's, it's it's fun to be back with you.
 
</strong>Michael Hingson ** 02:08
So do you do a podcast?
 
<strong>Dr.David Schein ** 02:10
Yes, I actually do two series right now I do. The main one is called saving America. And we're in our fourth season of that. And it's called the intersection of business and politics. And then the other series, which is more recent is called Business Law 101. And as I teach business law, to college seniors, we've selected different lectures and clipped them into just three to five minute portions. And we're now adding new sections of current business news events that have a legal aspect. So the case would be pretty busy.
 
</strong>Michael Hingson ** 02:52
Well, if you ever need to guest if you think we're a fit, after all of this, would love to explore it. That'd be great. Certainly, and certainly anyone who is listening to this, by the end, we will go through how you can reach out to David and you might be a guest on his podcast as well or certainly learn more about what he has to offer, but we'll get there. So, you said in our earlier discussions, that you grew up in a large family, I'd love to learn about that. Sure. I only had one brother so of course two parents, but only one brother. So we didn't have the luxury or, or challenges or joy of a large family.
 
<strong>Dr.David Schein ** 03:35
Well, it is a two bladed sword. I'm the oldest of seven children. My dad was a career enlisted member of the US Navy and especially in the time period I don't think they're well paid today. But certainly when he was doing his career in the military from shortly after World War Two until around 1980 The pay was was not good. And he had to you know struggle financially keep food on the table and keep a roof over our heads. And my mom because of the seven children really couldn't work outside the home because she had quite a bit to take care of it the house. We all had family responsibilities, the boys so we were very traditional background, the three boys we were responsible for yard maintenance and taking the trash out stuff and the girls helped my mom in the kitchen and with with laundry and things like that. So we all had our own responsibilities and basically clean up your own stuff. But it was it was a bit of a challenge at the same time. It's it's funny because of what you just said about having one on one brother because you get used to kind of it's it's more of a crew and An approach than an individualistic approach if you know what I mean.
 
</strong>Michael Hingson ** 05:04
 Yeah. So I do understand what you're saying. So what what did your dad do?
 
<strong>Dr.David Schein ** 05:12
He was a chief Yeoman. And he retired as the chief Yeoman in the US Navy. He did 28 and a half years in the Navy, he actually was afforded an opportunity. The crossover degree or the enlisted level is called an ensign. An ensign is the crossover from enlisted to Officer. But he felt that at the time, they offered that to him, that the cost of uniforms to go to Officer uniforms and so forth, would would put too much of a financial crunch in the family. So he actually career to out as a as the senior enlisted officer, which is the chief in the Navy sergeant in the Army.
 
</strong>Michael Hingson ** 05:57
Interesting. So the military didn't pay for the uniforms and all that.
 
<strong>Dr.David Schein ** 06:04
Apparently, they they give you an allowance, but like in a lot of things, it's not enough to actually have a complete redo. And my dad was a very modest fellow. And I think he also felt socially pressured because he had not yet finished college. And generally speaking, in the military, the standard, pretty much post World War Two is that you finished college and you can start as a junior lieutenant, or, you know, junior officer, but then you can move up from there. So since he didn't have a college degree at the time, I think that was another factor,
 
</strong>Michael Hingson ** 06:41
a factor that kind of limited what he was able to get,
 
<strong>Dr.David Schein ** 06:46
right or that he was willing to take on, because he would have been dealing primarily with other officers who did have a college degree already.
 
</strong>Michael Hingson ** 06:54
So when did he actually term out in the military, then?
 
<strong>Dr.David Schein ** 06:59
I'm looking back I said, 1980, actually, I think it was around 1974. And so he actually was in the military through the Vietnam War. And at one point, he did have orders to go to Vietnam, which for a navy cabin person, if you will, Yeoman manages the business of the ship. That's a relatively safe position. But he would have been sitting on the ship outside of Tonkin Harbor, rather than being on land or flying planes over North Vietnam, which was, of course, as you know, from John McCain story, much more dangerous activity. But because he had so many children, there was some intercession there. And he was moved to a three year position at Norfolk, Virginia, which in turn ended up my strong connection to the state of Virginia. You know, Norfolk is navy town, USA,
 
</strong>Michael Hingson ** 07:59
right. So you grew up more than in Virginia than anywhere else?
 
<strong>Dr.David Schein ** 08:06
Well, I went to the school that I went to was divided in a very neat fashion. It had the school system in Norfolk, Virginia, which by the way, was a fully integrated system, which I thought was very beneficial. I went from a high school in Massachusetts, with a total of 12 black students in the whole school, in small town in suburban Boston, to a high school, a large high school that was 1/3, black. And so it was my first experience dealing with a much more diverse student population. And in fact, when I was in high school, this was still a transition period in the late 60s, where we're one of the first integrated high school debate teams. I know it seems strange today, but they the people around us were not used to seeing black and white students on the same high school debate team. And we had some interesting experiences because of that. But it was a great experience for me to go to a different state. But because it was a senior high school system when I moved there, starting my sophomore year in high school, all of the other students were starting there at the same time. So whereas many military families, you would just get dropped in at whatever day or semester that your father or mother ended up being transferred. You were kind of at the mercy of what was happening, but that did help me a great deal to be on the same level as the other students. In other words, we all were starting in a new school and our sophomore year, and it's quite a big high school. My graduating, the whole school had 2700 students for just three grades, and my graduating class had over 700 students.
 
</strong>Michael Hingson ** 09:57
What school was it again?
 
<strong>Dr.David Schein ** 09:59
It was called Norview Senior High and the novel Cavs gone back to the traditional system where the middle schools are sixth, seventh and eighth grade. And the high schools for the traditional four year high school, and but at the time was called Norview, Senior High. And it was one of the four high schools and Northfolk. And they expanded to five high schools while I was in high school I was fortunate enough to stay with, with Norview. But it was, it was very interesting experience because we were living in government housing, which was when you're in the military, especially as an enlisted man living in government, housing is a better deal, because the token cost of your housing, it cannot be replaced in the civilian marketplace. But it was very interesting, because I was the one of the first honors graduates that the high school ever had, who was living in the housing project that was served by that high school. And then my sister did it the the year behind us. So we kind of turned things around a little bit. I came in second in my high school graduating class, my sister graduated year behind me and was first in her class. So I think we redefined what it was like to have students coming out of a government housing project
 
</strong>Michael Hingson ** 11:21
must have been a little bit of a challenge, having seven kids and, and dealing with school and so on. Did you guys help each other a lot. We said we had a team network.
 
<strong>Dr.David Schein ** 11:34
Yeah, we had a particular system. Like I said, we all had family responsibilities, you know, chores to do. So what it looked like is the family would retire to the living room and watch the little black and white tea. But if they had at the time, and my sister Catherine and I who were the two oldest, would stay at the kitchen table and do homework until you know from say, you know, dinnertime until 10, sometimes later at night. And we did that every every night pretty much during the school year. So we there was my parents understood the need for us to do that. And the funny part was my parents, my mom had a GED, my dad was a high school graduate, my parents had no concept of what it was like to actually go to college, but they kept telling us you will go to college, you will go to college, college. And it's like, you know, once I got to college, it was like, I don't think my parents really quite handy that I had a clue. But in i in i didn't take any money from my parents once I left for college. And then my sister a year later also did not take any money when she left for college. So it was an unusual thing. And I find it interesting today that the federal government is talking about dismissing student loans. And, you know, all I can say is my sister, I don't know if my sister borrowed very much money at all. But I borrowed a modest amount of money for federally guaranteed loans, and I paid all of them back this year once I got out of school. And I think that's the appropriate thing to do. Because you're making an investment in your own future.
 
</strong>Michael Hingson ** 13:24
It is a lot more expensive to to do college. Now. I know when I went to university, California, Irvine. So it's the A state university system. I think it was like $273 of quarter for registration and so on. And I know living in the dorm. It was I think, if I recall, right. I'm trying to remember it was not it grossly expensive was like $1,200 to live in the dorm. And you know, it's of course, a lot different nowadays.
 
<strong>Dr.David Schein ** 14:09
Yes, it is it there's no question about it. And I just had my younger son finished college in 2018. And he attended, actually a branch of Texas a&amp;m University, a state university here in Texas. And it was the cost of education was not trivial. But he did very well. He did very well when he's finished school. And I actually think he makes about what I make and he's working half as much so I think he had a good investment. And so you know, and one of the things that statistically they look at on the student loans is the two schools that have the largest student debt, our law school and medical school. Now in fairness law school is not a good Guaranteed payout a lot of people think it is. But, you know, speaking as a law graduate, you have to get out there and get job done and work hard. And especially if you hang out your shingle, it's certainly not a guaranteed paycheck. But for medical school, there's such an enormous demand for medical doctors, that the the normal payout is 10 to $20,000 a month as soon as they get their their medical license. So in that ballpark, I'm not sure why we would forgive student loans for those people unless they go to low income communities and do things like that. And then parallel to that, is the students who pursue education that go to work in urban school districts also get a certain balance. I think students with disabilities also can apply for student loan relief. So I favor more targeted programs than just blanket just saying, oh, we'll just write off all the student debt. I don't think that's I don't think it serves a social interest. In other words,
 
</strong>Michael Hingson ** 16:11
so you left high school and went to college. And you also, as I recall, started a radio show and eventually started your own business. Yes, early, you're doing a lot of innovative things and your family taught you well, how to think and how to move forward. And of course, the terminology we use is Be unstoppable. But tell us about college in your your business and the radio show, if you Well,
 
<strong>Dr.David Schein ** 16:39
thanks for bringing that up. I started I've been a writer since I was fairly young. And I went to K through 12k through eight rather, in the Catholic school system. And you know, that's a back then, especially when it's a very good school system with the nuns, who really focused on the three R's. And especially writing. And I'm not saying every every one of us can write, but certainly it inspired me to write and I was a very avid reader. And so when I was in high school, I was quite capable of writing papers, I used to type papers for other students and things like that. And so when I got to college, I started with the student newspaper. And the thing I ran into is they kept editing and changing my articles. I got a little upset with that after a while, when they would take an article I'd spent a lot of time writing and cut it in half. And not not very creative editing either didn't come out very good. So I had an opportunity to move into radio, went and got my license. And initially just was being a college, radio station DJ, a bit of trivia WX pn, which is the FM radio station at the Penn campus was started by none other than Hamlet prince, the famous Broadway producer just recently passed away. Yes. And I while I was doing the entertainment radio, which is what I morphed into, I actually had the opportunity to interview him several times. And he was very gracious and cordial to allow a, you know, a college student to interview him. I think he did that. Also, because we were at the SPN station initially. And so I morphed into doing a entertainment radio show from seven to 8pm on a Thursday night, and about a year into that the W H Y. Y, which is the public radio station for the greater Philadelphia area, approached me and said, Dave, how would you feel about moving your radio program, which was called the arts Menagerie? How would you feel about when we got over to h y, y. And the advantage for me is that
 
</strong>Dr.David Schein ** 19:08
while WX, pn had a very good broadcast area, in fact, the two radio stations ironically had about the same power and about the same geographic coverage, the being affiliated with H Y, Y, and gave me a much broader access to traditional press outlets like I got invited to press luncheons, that things that involve the entertainment community, and it just gave me a foot in the door. So it was a very exciting time period. For me, I covered all sorts of things, and the show was recorded in the early evening, and then broadcasts from 10 to 11pm on the East Coast, and I would cover stage plays, fine art exhibits and would include interviews with different people. were touring. And I also provided reviews of different stage place and art shows. So it, it certainly opened a lot of doors for me. And of course, an experience like that. It's a very maturing experience. I did not ever look at it as a business. But the business came about because of kind of an odd situation. I am one of those stone sober people. And I've never done drugs, I don't really understand why you would want to do drugs. And I was doing this at a time when which I colloquially referred to as sex, drugs and rock'n'roll. And the summer before I started college was Woodstock, which famously was quite a celebration of sex, drugs and rock and roll. And so it was kind of a Woodstock generation. But what what I ran into was just a very, very just oddball situation. So there was an art gallery called the painted bride on South Street in Philadelphia, and South Street had been where all the bridal galleries were affiliated, and were associated they would be there was a neighborhood of art galleries, and it was kind of a neat area. And by 1970, South Street was a ruin. All the businesses had closed and there was a lot of crime and everything. So these fellows got together these art artists and art appreciator people started an art gallery called the painted bride. And what, what they did was, they would have live entertainment on Friday and Saturday night to help out local artists, you know, folk singers and similar performers. So they somehow connected with me, and I began to cover events at the painted bride. And what happened during that time period is South Street, blossomed into an arts district. And it became very popular and very trendy, and they had some high end restaurants open on South Street and other art galleries and
 
<strong>Dr.David Schein ** 22:18
nice bakeries, and all sorts of things happened during the several year period that we're talking about. But in any event, I'm over the painted bride. And talking to some of the folk singers, and we actually had some of the folk singers come on my radio program and perform live. And you know, just with a guitar, they would just show up and you know, we didn't do any special miking or anything, we just sit them back from the mic a little bit. So we got to do some pretty interesting stuff. But what happened was several the folks on yours approached me and they said, you don't do drugs, do you? And I know that sounds like a funny question. But what was happening at the time, is that the traditional model is you have a manager if you're a performer, most performers do not have business backgrounds. There's a few out there who do, but most do not. And so what what would happen is, is that the manager would get paid for the evening, and we're not talking about a lot of money, it might have been $60, it might have been $100 would be a nice night for folks. So you're back in 1970. But if the manager was on drugs, the performer might only get 20 out of the $100 or might get nothing and so they became very concerned because they needed management help but they didn't want some drug addict taking the bulk of the money or taking most of the money. After all, they had done the work. And so I began to to slowly represent some folks or years and once the word got out, it was all word of mouth. This is course before the internet, and I didn't have the money to buy any advertising or anything. And so I we said we created an acronym. So the arts Menagerie is T A M. So we call the business operation tam productions. And I had an artist who worked with me a wonderful artist named Alan Walker, who sadly passed away about four years ago and Al did some wonderful artwork created logos and letterhead and things like that. And I would get on the phone and call various colleges mostly but also clubs and book the folk singers and then it morphed in added rock bands and add some fine arts and I put on some art shows to display the artists created artwork. So there's a lot of fun and and I was able to break even I didn't make any enormous amount of money out of it. If you can think about it. Somebody's per forming for 60 or $100. The Management Commission is between six and $10. So you have to have a lot of $10 conditions to kind of pay the rent rent wasn't bad. I remember the rent was around 110 or $115 a month.
 
</strong>Michael Hingson ** 25:19
Did you manage anyone who we might know?
 
<strong>Dr.David Schein ** 25:23
Well, unfortunately, not I, what happened is I was accepted to a full time MBA program at the University of Virginia, when I came out of my undergrad at the University of Pennsylvania. And so, because of the pressures of that, and leaving Philadelphia, were the artists all were local in the Philadelphia area, I turned over the business to a young fellow who had already started an agency and he absorbed my people. And unfortunately, and again, you know, pre email, I think the current generation forgets how much more work it was when you didn't have mobile phones and you didn't have email to stay in touch with people. And of course, I was, you know, working very hard at grad school. But I did unfortunately lose con contact. I do know that one of the performers, one of my very first performers that I worked with, did release a children's recording around 2005 or 2006. I found that on the internet, and but I wasn't able to find any of the other performers. I did have the opportunity as a member of the press to meet a number of very famous people, including Carol Channing. Helen Hayes, Edward Maul hair. Just quite a list of people. Probably one of the most fun luncheons I had was the rock promoter, Bill Graham. And Bill Graham came to Philadelphia as part of a tour. What had happened is that rock had exploded during the several year period that we're talking about in the early 1970s. And it went from small venues like the Fillmore Fillmore east and Fillmore West, into big stadiums that could absorb the sound from the who and these other big groups. And so, Graham did very intelligent thing. He did a big concert promotion, run at the very end, and then close the two play analysis. And he released a triple album of the closing of the Fillmore. And so what happened was, is that as when he's promoting that, I had an opportunity to have lunch with him. And of course, unfortunately, several years later, he died in a helicopter crash. But that was, you know, there, it was very interesting to get a chance to talk with him. Close up.
 
</strong>Michael Hingson ** 27:57
I remember being at UC Irvine one Sunday, and we learn that there was a symposium on the presidency. And one of the speakers was going to be Hubert Humphrey. So this was after he was vice president. Yeah, we have this little college radio station, we decided that we were going to interview him, there were a few of us. So we went over. And we learned where he they were going to park his limo, and then he would walk to the gymnasium to do the presentation. And we intercepted the car. And as he got out, we said, Mr. Vice President, could we interview you and and he was very gracious. He said, You know, after my presentation, I'll be glad to talk with you boys. And and sure enough after the the meeting was over, the symposium was over. There were other people at a Gallup from Gallup polling organization. I remember even asked him a question. We were pretty impressed by Gallup being there but anyway, he did. Humphrey did his his session and came back out and they were trying to hustle him right back into the car. And he said, No, I promised these boys an interview and we're going to do it. He did, which was was a lot of fun.
 
<strong>Dr.David Schein ** 29:15
You know, it's interesting. You mentioned Hubert Humphrey. We talked a little bit about my high school days. And in order to get a full scholarship to an Ivy League college, I worked pretty hard in high school. And one of the things that happened while I was in high school is the beginning of the fall semester of my senior year, I was invited to the national citizenship conference, which was held in Washington DC, and I got to stay at the Mayflower Hotel, and just all sorts of exciting things happened. And one of the things I did while I was there is I went to the Hubert Humphrey for President headquarters. There you go. And I actually have a full color poster of Hubert Humphrey for president and I'd never displayed it, I did display it in my dorm room, briefly. So it's got a few pinholes in the corners. But I haven't in storage at this time. And I will probably put that up at eBay at some point. And you know, it should be a kind of a fun item. But it's an authentic, I can vouch for it, because I personally picked it up in September 1968, from the uebert Humphrey for President headquarters. But it was very interesting. I do have a few other bits and pieces from my visit to their political office there. So and I've been, you know, following politics for, you know, very long time. And so, in addition to my interest in business is my interest in politics.
 
</strong>Michael Hingson ** 30:47
So you went on to Virginia after undergraduate school, right? Correct. Yeah,
 
<strong>Dr.David Schein ** 30:53
UVA, at that time, had a kind of a take off on the Harvard program. It was a two year case method program. And most of the professors at the Virginia Darden School, Colgate Darden School of Business, had attended Harvard and done their doctor Business Administration DBA program. And so it was a heavily case method program, which is why the Harvard system was was styled. And because of Charlottesville, being Charlottesville, especially back then today. It's a hotbed of startups. But back then it was kind of a sleepy town that just happened to be hosting a top notch Business School. And while I was in their two year program, which is very intense program, the school moved into the top 20. And I think it's been in the top 20 business schools since.
 
</strong>Michael Hingson ** 31:51
So you eventually went to the Wharton graduate school?
 
<strong>Dr.David Schein ** 31:55
Well, while I was an undergraduate at Penn, I attended, I took about a year's worth of credit at the Wharton graduate division. And that was a very interesting experience. At that time. I don't know how pennant structure today, but at that time, there was no barricade between taking undergraduate graduate courses. And so I took a full years equivalent at Wharton graduate. And as I finished, the people at Wharton graduate knew me because they started the first entrepreneurship center in the United States collegian Entrepreneurship Center. And the person who started that center, love to interview the young David shine. Because I was out there doing it, you know, with, you know, running it out of the second bedroom in my little apartment, and they got kind of a kick out of it. And they would periodically when I would blow through their building, they'd say, hey, you know, let's talk to you for a few minutes. You know, what's the latest and kind of things that you and I just talked about? They would talk to me about it as they got it started. And to give you an idea of recently UPenn opened an entire building dedicated to that entrepreneurship center. So that center has been very successful. But what happened was, is the Wharton graduate people said, you know, look, they and they were blunt, they said, Look, shine, we know you too well, we don't want you to just stay here and get an MBA, go someplace else. And I was very ambitious and wanted to get my credentials. And the Darden School at Virginia was a similar program, they really wanted people who had been out working for, you know, two or three years and then come back for their doctorate, or master's degree rather. But in my case, they they allowed me to come in directly from college, because I have, I did have the radio show. And I did have the business experience of having my own business. Now, if I had it to do over again, I would really should have gone out and worked, as we say, worked corporate for a couple years and gotten a little bit more background before I got my MBA. But you know, that's, you know, that that's all news at this point. And in fact, I went directly from the Darden program to law school. And my connection to Euston was, I had family here in Houston. And they said, Hey, we heard you're thinking of going to law school, lunch, come down here and check out the University of Houston. So that was how I ended up at Euston.
 
</strong>Michael Hingson ** 34:32
What cause you though, to get a doctrine of jurisprudence or go into law, even though you had clearly been kind of going in another direction?
 
<strong>Dr.David Schein ** 34:41
Well, a couple of things that it I found that there were hitches. And frankly, I tried to get some legal help for like drafting contracts for my performers and things like that. And the attorneys that I worked with, I'll be very blunt. On work was sloppy. They didn't take, you know, young guy who was still in college seriously. They didn't give us the quick turnaround that we needed with contracts and things like that. And so I said, you know, I want to make sure that I'm a different kind of attorney at a business attorney who really, you know, get stuff out the door quickly. And so that was one factor. The other factor is at that time, a number of major corporation print presidents were also law graduates. So people either had an MBA and a law degree or just a law degree, and had been moved into the corner office. So I saw it as, as a win win move to go to law school. If I had that to do over again, I would probably law schools interesting, because for most people, it's a three year full time gig, or four year part time gig. And I would probably have taken some of the very generous offers I had finishing the MBA program and gone to law school at night on the four year cycle. So again, you know, there's a lot of options that you come across on the road there, but I did do college, the MBA in the law degree back to back to back, and all of them full time. I did finish law school a semester early. So that that helped me a little bit.
 
</strong>Michael Hingson ** 36:28
Something that I'm curious about, you have, clearly so far, we're talking all about your education, but you've done some pretty well rounded things, you've gotten an MBA, you went and got a law degree and so on. How did your upbringing and your your family life kind of shaped you to have that kind of mental attitude about going after education and just being really a survivor in what you did in college, and then later?
 
<strong>Dr.David Schein ** 36:59
Well, my parents worked very hard. Like I said, my mom did a little bit of gig work outside the house from time to time, but generally was a full time homemaker. And I can tell you, when you're raising seven kids, and you're doing a great job, which she did, she did a phenomenal job. That's That's dedication. That's hard work. That's you get you get up early, and you work hard all day. My dad, at the same time, had a successful military career. And he often worked a second job, especially when I would have been in middle school. Before we moved to Norfolk, Virginia, he works seasonal work in the evenings that would accommodate his military schedule when he was on shore duty. The way the Navy works, you're on a ship for two years, and then you're on shore duty for two years, and they rotate that. And so when he was on his shore duties schedule, he would work a second job to make some additional money and help keep the bills paid. So having seen my parents work that hard, certainly set a good example for us. The other thing, as I mentioned is my parents were they were pretty tough on us in terms of you will go to college, you will study hard, you will go to college. So my parents, you know, the paid attention to that and imbued us with this overall drive. My dad's family had a business interest and so my father's father was a mom and pop grocer in a small town in Massachusetts before the a&amp;p opened the first major supermarket chain, open one of their locations in Taunton. Again, Tom's a small town between Boston and Providence, and over on the eastern part of Massachusetts, but it was kind of interesting, because that's a tough business and Joe shine. My father's father ran that grocery store during the Great Depression, when people were you know, they were giving food away up the street to people who weren't working. And here he was selling food. So he was a very creative person and in so the, you know, it's kind of a blood line
 
</strong>Michael Hingson ** 39:16
there. What did you do after you got your law degree?
 
<strong>Dr.David Schein ** 39:23
Well, being here in Houston, Texas, it was pretty straightforward. A while I was in law school, second half of law school, I worked for Gulf Oil, part time you get on an hourly basis working with natural gas contracts. When I finished law school, I got a minor offer from Gulf that I turned down another offer from another oil company. And I turned that down and then I hit the right one is I was given a job offer by Shell Oil Company, and I then had a nice, brief career with Shell Oil I work for Shell Look, the three states in three years, I had two promotions in that time period. And it was a tremendous place to work. The people say, Well, Dave, it was such a great place to work. Why did you leave? Well, I left to be a manager at a midsize oil company. And part of the problem with a Shell Oil is it's such a big organization, that if you're very ambitious, the opportunity to move up tends to be a little slower, just because there's so much competition, there's so many people between you and the next rung up the ladder. So I did you have a great deal more physical freedom and opportunity to do more things with a smaller oil company. But that's so I did, I went with another old company. And so my total corporate employment was about 10 years. And at that point, I hung out my shingle. And so I did private practice for about a dozen years after that.
 
</strong>Michael Hingson ** 40:59
You couldn't convince them to change the name of the company from Shell Oil to Schein oil Hmm.
 
<strong>Dr.David Schein ** 41:05
Well, I'll tell you, they after I left shell that they, at some point, shell did start a new ventures division. And I thought that was pretty interesting. And I actually knew some people worked in the shell ventures operation. And I think if they'd had that when I was still there and had an opportunity to go over there, that might have been a pretty interesting thing, because basically, shell would let some of their executives work on some of the startup company ideas. And I think that was a pretty creative approach. Shell also went through some major changes. It used to be there was shell, USA, and shell, Dutch Shell, that parent company, and then they kind of liquidated shell USA and created like Shell global or something like that. So the company did go through some changes, but that was after I left and gone to the technical Oil Company. Technical Oil Company was one of the big conglomerates at the time when conglomerates were sexy. Of course, ITT was the most famous one, Harold Geneen. But tenneco was a very successful adult, primarily, the money originally came from the oil and gas industry following World War Two. But unfortunately, while I was there, the company kind of self destructed. And one of the reasons why I decided to set out in private practice was I could see that the tentacle was on the way out. So organization, and I felt it's better to get out there and do my thing. And, and that was a very interesting and enjoyable period. And you know, as I tell people, and I left corporate, and went out, hung out my shingle, and I did that, and never missed a mortgage payment. But, again, similar to starting my business in college, it was certainly not an easy path.
 
</strong>Michael Hingson ** 43:01
What did what did you do? What kind of law did you practice once you went out on your own?
 
<strong>Dr.David Schein ** 43:05
I have always been a small business representative. And my main focus is employment law. So I do a lot of business contracts, and I do lots of employment law. And when I was corporate, that was my responsibility. I was a human resource representative. I worked in industrial relations, which is working with unions when I was at Shell Oil. And then when I went to tenneco, I worked with unions and I also did a lot of retail employment law, technical at the time was operating about 500 large cell service gas stations in the south in the southeast, and I handled a bout 1500 EEOC complaints over a five year period, that's a pretty good volume.
 
</strong>Michael Hingson ** 43:58
Well, somewhere along the line, you got involved in some way or another and Equal Employment and Disability Law and so on. I gather
 
<strong>Dr.David Schein ** 44:08
that is correct. When I was at tenneco, I was I got involved with the Texas Commission on employment of the handicap, which of course, we use the term disabled today. But Texas was actually ahead of the fence because this was in the 80s, the Texas law related back to the 70s. And so I did have an opportunity to work with a fellow named Bill Hale who headed up that commission for the state of Texas and was also kind of on the ground floor when President Bush signed the Americans with Disabilities Act in 1990. And then that was phased into effect between 90 and 94. So I was one of the early people understand it because it has a lot of the features that the state law passed. And you know, I'm very active advocate for employment of the disabled. As recently as yesterday, when I was teaching business law, I was talking with my students about the, the, you know, importance of consideration of how reasonable accommodation works under the Americans with Disabilities Act, and how the important thing is to take a look at people for what they can do, not what they can't do.
 
</strong>Michael Hingson ** 45:26
Yeah, and of course, today, we would probably even call it the commission for the disabled, rather commission for persons with disabilities, because we really, the words do matter. And yes, saying I'm disabled, because I happen to be blind, should really be no different than saying you're disabled, because you happen to be able to see and without lights, you don't have a lick of probability of being able to travel around. But you know, we, we all have our challenges. And we also all have our gifts. So I appreciate persons with disabilities as opposed to other things. One of the I had a discussion with someone this morning, who was talking about the fact that I'm visually impaired, and I said, I don't think so. Again, words matter, because I said, Why do you say I'm visually impaired? Do I look different? Simply because I'm blind? Is my whole appearance change visually? Because I'm blind? Yeah, I don't like vision impaired because I think I have lots of vision, as I love to tell people I just don't see so good. But I say and vision are enough synonymous that vision impaired is something I could tolerate, although I think that either I'm sight impaired, or you're blind, impaired. And you know, one way or the other. We we work that out. But disability is a term that has to become different than what people have believed in and decided that it is because the reality is, having a so called disability has taught me that everyone has a disability, and why should I be different than anyone else, just because I'm in a minority. And of course, that's a real problem, right? I happen to be in a minority. And the result is that people who are not tend to think, because we're taught that way that we're better.
 
<strong>Dr.David Schein ** 47:23
Well, I think, obviously, might be made some very, very good points there. And as a person who does management, training, for EEO sensitivity, and things like that, I emphasize the fact that there's so many opportunities in life. And it's interesting what you say, I have very good daytime vision. But I have large eyes. But I didn't really realize they don't look that big to me. But I have large pupils, which means that in light, I have to protect my eyes from too much light. And in the dark, I have extreme trouble seeing in the dark. So I'm one of those people that when I walk into a room late in the afternoon, or in the evening, the first thing I do is run for lights and turn all the lights off. Because that way I don't trip and fall over something and I actually clear paths so that I'm able to function if if I don't turn the lights on, and I decide to, you know, get up before daylight or something like that. So yeah, all of us have to make adjustments for whatever is unique about us. And probably a better word is saying what are your unique qualities and qualifications versus saying what are your disabilities?
 
</strong>Michael Hingson ** 48:47
And I think that's an absolutely valid point. And one I wish more people would would recognize, how do you think the Americans with Disabilities Act? Looking back on it now? Because it's been 31 years since it was signed? Yes. How do you how do you feel that it is really changed? Well, our our whole outlook on people with minorities such as I have, or have we really mentally changed all that much.
 
<strong>Dr.David Schein ** 49:24
You know, I don't think we've changed it. First of all, I think the Act has helped. That's, that's number one. I think it's a positive in itself. I think there's a couple of major issues with it. One of them is that my experience, which is extensive, I've handled over 2000 EEOC complaints at this point, again, a very high volume when I was working with retail gasoline stations, is that the least competent federal agency I've dealt with which is really saying something when you consider how incompetent So many of the federal agencies are is, is EEOC, and in my experience with them has been that they're there, they're not serving the public interest, sadly, and they're not well run, and they, they don't train their people well. And I think if you're going to have a dis, you know, a division that helps people with discrimination, that it ought to be a lot more effective that it should be number one focused on education before everything else. And I don't see them doing much of that. Number two, what's happening throughout the United States with the EEOC is they are flooded with complaints, they are flooded. And what the EEOC needs to do is they need to put a tough person in charge at each office, who, who sells people to get a life and show up for work and do your damn job. And pick out the cases that require attention that really should have attention. Because by trying take every case that comes in the door, they end up not giving good service to the people who are legitimately discriminated against, which is a fairly small percentage of the population, by the way. And they're, they're not, they're not getting anybody's job done. So I'd like to see them run a lot better than the alr. And I don't have a magic wand for that. But that's part of what I'm seeing, again, as somebody who's had a lot of work with the the see. But in terms of education, I think that we have done a better job of sensitizing our population, particularly our younger population, to the realities of we're all different. And I think part of making people more sensitive to what color people are protection of LGBT, and things like that, that if you know, as developing a more accepting population, and frankly, a better educated population. And Michael, you touched on some key points of that is that you, you have certain positives and attributes that you use to be an effective person. And that's what we need to focus on is what are the pieces that somebody can do that makes them effective. And what I talked with my students about just yesterday is to if you there used to be if somebody would would come in to a employment application. And when we used to have paper applications, almost everybody courses using online today, but a person in wheelchair would roll into an office and say to the person at the front desk, I'd like an employment application. And the person that front desk would say, Well, sir, you're in wheelchair, you know, we're not going to give you a we're not going to give you an employment application, because your wheelchair and the Americans Disability Act, of course, you know, interfered with that took a while for employers to figure that out. But to avoid that knee jerk reaction that this person can't do the job, let's focus on what they can do. And when somebody gets hurt at work and can't do the job they could previously do. That doesn't mean you just dump them on the street, it means that you make reasonable accommodation, and you try to see the best way to put that person to work. Do they have other skills, they may not be able to drive a truck or do certain mechanical things anymore? But are they capable of being a dispatcher or bookkeeping or sales calls? Is there someplace else that that person can be valuable to your company?
 
</strong>Michael Hingson ** 53:47
One of my favorite speeches that I deliver is called moving from diversity to inclusion is actually part mostly the second episode and unstoppable mindset. And one of the things that I talk about in there is how people deal with disabilities. And I actually play a segment from a television show called What would you do that John, Ken Jonas and IB, Elan ABC does, and this particular episode had? Well, the premise of the show is they get actors to play different roles. And they do it to see how people will react to uncomfortable situations. So they had in this case, two women from the Rochester Institute for the Deaf, they were deaf, and they go into this coffee shop where there's a guy behind the counter who happened to be an actor, a a barista, and there's a sign out that they're looking for employees. And so one of them goes up and says, I want to apply for a job and the guy goes, well, what what can you do? And she says, Well, you have a kitchen job available here and he said Yeah, but you can't do that you're deaf. And she and by the way, this is only in the last 12 or 13 years. So it's way post ADA. Yeah. And she says, well, but it's a kitchen job, I'm not really being out here I would be in the kitchen. Well, but what if I need something immediately? And she's, well, you could, you could write it down Well, I don't might not have the time to write it down. You're just not someone that I could hire. And the whole point is to see how people who over here this react and so part of the, the show, and they record it all, of course, part of the show had three HR people come up to this barista not knowing that he's just an actor, and say, Look, you handled that all wrong. These people have more rights than we do, this is all recorded, these people have more rights than we do, you should have just taken the application written not a fit, and filed it and sent them on their way.
 
<strong>Dr.David Schein ** 56:01
Oh, my goodness.
 
</strong>Michael Hingson ** 56:03
 And some, some others really hit the roof about what this barista guy was doing. And of course, they they intercept everyone and tell them what's really going on somewhere on the line. But, but we really have still a very long way to go in terms of how we, we deal with so called disabilities. And it's in part because of that show that I came up with this whole concept. And in reality, we all have disabilities, most of you are like dependent, and we love you anyway. But, you know, the, the fact is that we shouldn't be judging what someone's abilities are or aren't. And it's, it's so unfortunate that we do well, it
 
<strong>Dr.David Schein ** 56:44
this is a, you've raised an important example. And as I indicated, that is the classic that I try and untrained people from, if you will, to have that knee jerk reaction, it's like, let's focus on what this person can do. And unfortunately, because of decades and decades of discrimination against people with disabilities, you have a very interesting situation out there, where when a person has been accommodated, and does get a position where the company has reached out and said, let's see how we can get afford this person opportunity. A lot of times they tend to be great employees, and tend to have be very loyal to the companies that are more accepting and inclusive. And so it's, it's, you know, it's a win win for the situation.
 
</strong>Michael Hingson ** 57:39
Sure. How did you get into education, college education, and so on from law?
 
57:47
Well, I had decided that as I left law school, that about the 25 year marker, that I would move into education, it's just something I felt that that was an appropriate, you know, career path for me. So I did a, you know, a decade corporate and about 12 years in private practice full time. And then when my last kid left for college, I said, you know, it's time for me to do something. And I had been adjunct teaching very actively. And what happened was, is I realized that with even though I had a law degree in an MBA, I was very well qualified, that without a PhD, I would not be successful and competing for tenure. And if you're not a tenured professor, you know, that's kind of the gold standard in higher ed. And so I went back to the University of Virginia where I'd got my MBA, and I worked on my PhD full time. And it was quite an eye opener. And I know we're running out of time, I'll just say very quickly. The MBA PhD program went very, very well for me, I did quite well like finished program a year ahead of my cohort, because I was so focused and went year round and so forth, managed to continue to work with my clients here in Houston, to you know, least keep keep the bills paid. But unfortunately, when I finished my PhD, it took me two years to get my first full time appointment. And the discrimination that I faced as a person who got their PhD in the mid 50s, H mid 50s. Whereas the traditional and this touches on classic discrimination. The traditional PhDs are in their mid 30s. So I was 20 years older than the normal quotation marks PhD recipient, and it's been a bit of a struggle, so I'm very appreciative of the universities that did afforded me a full time teaching opportunity. And once I got into the track, I progressed from a visiting Peru Professor to a full professor to tenure, endowed chair, but I had to have that opportunity in the first place.
 
<strong>Michael Hingson ** 1:00:08
So in addition to all of that you mentioned earlier that you like to write even when you were young, what's writing done for you, in all of your experiences?
 
</strong>Dr.David Schein ** 1:00:23
Well, you cannot get a PhD. If you're not a writer, you cannot be a successful attorney without being a writer. And you cannot be an author unless you sit down in your write. And so one of the things that PhD did for me is it gave me the understanding of doing deep research and things like that. And that enabled me to write decline of America 100 years of leadership failures, which was released by postale press on Presidents Day 2018. And then my newer book, a bad deal for America, was released on Presidents Day 2022. And I'm hoping not to have a four year gap between that and my next book, but I am working on as we talked about briefly on a musical review, called novel T, the letter T. And it is a musical review of novelty songs from the 50s through the 70s and 80s, when there were variety of novelty songs that became gets on the radio. So that's a throwback to my days of doing the arts Menagerie.
 
<strong>Michael Hingson ** 1:01:30
Flying purple people eater was Shep willing, I would assume
 
</strong>Dr.David Schein ** 1:01:34
you are very good. That is definitely in the list. And I'll have to go back. And look I have one of my research assistants has been talking to the different publishing houses to make sure that we have the rights to to present that. So the review focuses on the music. There's not a lot of text in between. But we actually through doing podcasts to promote my current book, met a gentleman, Douglas Coleman, and Douglas has a podcasting show. And he has actually written a theme song for the new musical. And that's very close to being ready.
 
<strong>Michael Hingson ** 1:02:16
That sounds like a lot of fun.
 
</strong>Dr.David Schein ** 1:02:19
That's the plan. It's designed to be family friendly.
 
<strong>Michael Hingson ** 1:02:22
It should be that would be a good thing. Well, how do people get ahold of you reach out to you learn about you and your books and so on, as well. You've been an unstoppable guy. There's no question about things. And you're driven.
 
</strong>Dr.David Schein ** 1:02:39
I'm still working on it, Michael. It's, it's a it's a work in progress. And my consulting firm is called Clermont management group. So we're Wide Web Claremont management <a href="http://group.com" rel="nofollow">group.com</a>. I am on Facebook. I'm on LinkedIn, Twitter, Geter, and I'm trying to remember some others. But I'm pretty easy to find and of course of both of my books, bad deal for America and decline of America are on Amazon.
 
<strong>Michael Hingson ** 1:03:08
So is there a specific email address or LinkedIn address or anything that people should?
 
</strong>Dr.David Schein ** 1:03:14
It's D shine and you know, about the only hard part is my last name is s ch, e i n, it's, it's spelling. You know, the EI is announced sign for the German spelling. But other than that, if people can put in David de shine, and it'll probably pop up several places. I think Amazon is got enough market power that that tends to pop up first.
 
<strong>Michael Hingson ** 1:03:40
Right? Well, David, thank you very much. This has been fun. And as I told you, initially, and I say, on the podcast, one of the reasons for doing this is to tell stories that will inspire people. And I've got one last question I've got to ask, what would you advise both for young people today and parents today, having grown up in a time when information wasn't so readily available, or self-gratification wasn't so readily available? Now, both of those kinds of things have changed and everyone wants everything immediately? How would you advise people, kids and adults?
 
</strong>Dr.David Schein ** 1:04:23
Well, I think it's extremely important to mirror what my parents did, which is that the focus of childhood should be on education and a solid three Rs education. Even though I'm a business professor. I encouraged stem and I'd like to see us get as many children motivated for Science, Technology, Engineering and Math stem as possible in the United States because we are trailing other countries, and I would encourage parents to be involved in their children's education. Trying to make sure that the children are getting a real education and not a bunch of political malarkey is let's focus on the three R's. And let the students when they get a little bit older, figure out how they want to move in life in terms of politics, and you know, those kinds of things. And everybody can get through college, again, this student loan dismissal stuff, clouds, the fact that there are plenty of scholarship opportunities. There are financial loans out there. The school that I teach at, we have 92% of our undergraduates on financial aid, many of that is grants, that doesn't mean loans. I mean, that's money, they don't have to pay back. And so if students do well in high school, and they perform well, there are opportunities for them. And again, I'm living proof that if you if you've put in the time, and you do it, it can be I was successful as a corporate person and successful in private practice and successful in higher ed. But it came with putting in that time, and having that good parental support at home at the critical period when I needed a
 
<strong>Michael Hingson ** 1:06:12
course, if we're going to be totally technical. And this was even a Jeopardy question recently, out of the three R's. There's only one that's really an art. And that's the reading because writing isn't an art and arithmetic doesn't start with. You are absolutely correct.
 
</strong>Dr.David Schein ** 1:06:31
I wasn't a very good speller when I was in grammar school, and the nuns used to really take me to task I think spelling used to be a separate grade when I was in grammar school with the nuns. And I flunked several years in a row and you say, well, let's get this straight. You are a young high school graduate, you've just graduated before you turned 80. How the heck did you get through flunking all those courses, and it was very straightforward. My mother was the secretary for the church operation down the street. And the nuns knew that Dave shine sometimes flunked spelling, and cursive writing, but he was a pretty smart kid, and his mom was right there with him. And so they passed me, you know, probably fourth, fifth and sixth grade. But what happened was, is when I got to that point where the light switch went on, and I said, Gosh, I can really do this, I had a very successful seventh and eighth grade, and then a very successful high school experience, because I did absorb that even if I didn't show it on my report card.
 
<strong>Michael Hingson ** 1:07:38
And then you went on from there. Well, David Schilling, thanks for being here. We really enjoyed it. And I hope it inspires parents and kids and and I hope it inspires people to reach out to you.
 
</strong>Dr.David Schein ** 1:07:54
Well, I'm delighted to do it, Michael, it's been an absolute pleasure to meet you and my folks of work with your folks to see about having you make an appearance on saving America
 
<strong>Michael Hingson ** 1:08:05
would love to do it. And for all of you definitely go find David's saving America podcast. And we hope that you enjoyed this, please give us a five star rating. Wherever you're listening to the podcast, go and rate us it's the way we are able to, to know what you think. And of course, we like good ratings. We like to hear whatever you have to say and if you want to comment about this or any of our podcasts, feel free to email me at Michael M I C H A E L H I <a href="http://acessibe.com" rel="nofollow">acessibe.com</a>. And, or you can go to our podcast page, which is www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And check out whether it's there or anywhere you get podcasts. Go check us out and listen to some of the other episodes. And we hope that you'll join us again next time on unstoppable mindset. Thanks again for listening. And Dave, thanks for me. Thank you.
 
</strong>UM Intro/Outro ** 1:09:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Guy with Dr. David Schein</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c8d96b2c-665b-4b68-88e6-2770ec55c032.mp3?source=rss&amp;ext=asset.mp3" length="53071848" type="audio/mpeg" />
<itunes:episode>46</itunes:episode>
</item>
<item><title>Episode 45 – Unstoppable Trainer with Jesse Sternberg</title>
<guid isPermaLink="false">https://pinecast.com/guid/8b0b5b0b-c021-441b-ba37-4c4d7f81a262</guid>
<pubDate>Tue, 02 Aug 2022 11:00:08 -0000</pubDate>

<itunes:duration>00:58:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f9257656-532d-4235-9ed1-b1a2c5223b20/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>Jesse Sternberg is a man who unexpectedly began experiencing pain that eventually arose to the level of being completely debilitating for him. Don’t stop thinking that this is just another story about suffering and possibly overcoming a problem. You will never guess how Jesse worked through his pain and how it led to a fascinating career as a dog trainer.
 
Jesse will provide us with some interesting insights about being a leader through his dog training business. He also will show how what he learned helped him in his personal life as well and how the leadership principles he now teaches can assist you as well.
 
 
<strong>About the Guest:</strong></p>
<p>Jesse Sternberg is an author, meditation instructor, and dog trainer. He has been working with animals for more than 30 years.  He lives in Toronto with his two kids and his pup, Jimmy.
 
 
<strong>About the Host:</strong></p>
<p>Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong></p>
<p>Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong></p>
<p>If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe to your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong></p>
<p>Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:16
 Hi, and welcome to unstoppable mindset. Glad you're here with us wherever you happen to be. If you've listened to a number of these episodes, and have learned my story, you know that I've been working with Guide Dogs for quite a number of years, actually, it will be 58 years in July. And one of the things that I have learned about working with guide dogs is that every time I go to get a new one, what I'm truly learning is only in part, how to work with that dog, what I'm learning are new and advanced and more innovative dog training techniques. And, of course, what that really means is human training techniques, which we're going to get to Jesse Sternberg is our guest today. And he's very much involved in doing a lot of work with dog training, meditation, mindfulness, and you're gonna see how all that comes together, as well as learning his unstoppable story. So Jessie, welcome to unstoppable mindset.
 
<strong>Jesse Sternberg ** 01:20
Thank you, Michael, what a great introduction.
 
</strong>Michael Hingson ** 01:47
Wow, there's not a great introduction. It just popped out. Well, so tell me a little about you about your life and in what you where you came from, and all that sort of stuff.
 
<strong>Jesse Sternberg ** 02:38
Oh, man, okay, let's get the can of worms out of the way. I had a lot of personal things that I've had to work through, just like everybody. But I was fortunate to take lessons from all of them, and not let any of the situations knock me down. for about 10 years, I owned a dog daycare, dog grooming dog training business. And I was already having some spiritual awakening experiences that had me hungry for just figuring out what those things meant. So I was studying spirituality and esoteric stuff and whatever, I could get my hands on mindfulness based material and learning about looking after dogs and also running a business. That was sort of the fertile ground for which all of my knock downs came from. And also the ground where I learned how to connect with up to 3040 50 new different dogs who didn't know me on a daily basis, six, six and a half days a week for a decade and go beyond traditional training techniques. Asking one dog to sit with a with some treats in your pocket is different than needing 48 dogs to be quiet and then you know, put a timeout to some playtime because, you know, you're a one man shop at the moment and you're answering a phone call. So I had a different set of requirements, and that I brought to the idea of training dogs.
 
</strong>Michael Hingson ** 04:33
 Well, tell me about some of the Musa you had a number of knock downs and so on. What do you mean by that?
 
<strong>Jesse Sternberg ** 04:39
Wow, okay. I would say the first significant thing that happened to me was I had some hip pain after a golf swing one day, and then slowly, slowly over a year I had that pain drip as if it was poisoning To my hip, and down my thigh, I had full blown sciatica and could no longer put my socks on, I could no longer run my business. I couldn't pick up my children. I went into deep depression. My business started tanking, my marriage started tanking, and my mental state tanked to the point where I got suicidal, very depressed, bottom, bottom of the barrel. And so, you know, rallying back to full health, from that, and healing the relationships and, and growing, growing up is a significant thing.
 
</strong>Michael Hingson ** 05:50
How did you overcome all of the pain and deal with the hip issue?
 
<strong>Jesse Sternberg ** 05:59
Pain is a really good teacher, Michael. Pain brings you right into the present moment, and it puts in front of you. Something that you can't take your attention off. Now sometimes that's a good skill to have. And sometimes you want to have the skill of pivoting away from that and being able to juggle your balls and function. The other thing that Payne taught me was emotional intelligence, because we're talking about a mind body type of the illness the sciatica thing, and I had to really start to get present with how I was feeling because on a moment to moment basis, something in the environment could stress me out and just shut my hip down. And then the opposite was how do I find healing from this? And of course, love is the answer to everything so. So actually, when I didn't know what I felt like, my heart was black. I didn't know what living without anxiety felt like. That's why I was so into mindfulness. I tried so many things, Michael, doctors physio, Cairo, literally everything. What ended up working was Ayahuasca. Ayahuasca is a shamanic brew. It's like a to plants it's made into a tea can its root, it comes from the Amazon rainforest. And so it's very strong, psychedelic. Hallucinogenic. Basically, what it did was it just revealed to me the root causes of my PTSD. I didn't know what PTSD even was. And it allowed me to get the wisdom from what that PTSD really was about. And it was a big is a big can of worms. And ultimately, it led to me, learning how to open up my heart, learn how to feel more connected to the intelligence that the human organism has, with its emotional moment to moment, indicators. And that's a huge tie in to dog training. And we'll get into that later. I'm sure.
 
</strong>Michael Hingson ** 08:19
So you, you, you do trace it back to some sort of PTSD, which, which tells me I would think that somewhere as you worked through becoming more aware, you discovered what the causes of the PTSD were.
 
<strong>Jesse Sternberg ** 08:38
Yeah, yeah. And you know, what's crazy about that, is, science can explain that this is multigenerational. No, I, I'll share an interesting story I'm so I, I immediately went back to being six years old and a very traumatic physical accident, and replayed for me, in my mind, but with a totally different flavor. And I was able to have a much broader perspective of, you know, how my caregivers were reacting in those moments, and I was able to instantly find forgiveness for something I didn't even know that I wasn't allowing forgiveness to. So that was epic. And I also hallucinated that I went way, way, way, way back many, many generations in the bloodline and saw some things there too. And that kind of messed my head up a little bit. Because you know, when you see things, even if, you know, are they real, are they not real and they feel certain way. You can't unsee you can't and feel things and so I went through a little bit of psychosis after drinking this stuff because I I needed some time to make sense of some new things. probation that just seems so bizarre.
 
</strong>Michael Hingson ** 10:04
But you work through it, and you got rid of the pain. Absolutely. Which is ultimately the bottom line, that is all the other things that the traditional medicine arena couldn't do, you were able to work through, which is, which demonstrates, as many times we hear, even from traditional medicine today that a lot of what occurs is in your, well in your mental psyche to be psyche to be able to address.
 
<strong>Jesse Sternberg ** 10:41
It is the bottom line and, and that's part of the the drum that I'm beating. And part of the essence of the book here is like, I don't think I'm a unique man, I think I'm undigested pain, emotional pain is something that our species is just discovering is important to deal with. And that we didn't have the information growing up about how important it was, is a skill that needs to be developed. And it's something that can't be seen. So it's not easy to talk about, you know, feeling sad, the roots of the feeling sad how to let sadness flow through. And then also the workings of the mind, which is why is my mind always focusing on the sad or on the pain? Why can't I take my mind off of this? Why can't I be happy? It's all threaded together. And it that's the secret of life, right? When we when we, when we figure this stuff out. What we're left with is a better version of us were calmer or more peaceful, wiser. It's like we have a better sense. The pain taught us when we got through it. What really matters, what really matters in life.
 
</strong>Michael Hingson ** 12:07
A number of episodes ago, we had the opportunity to talk with Dr. Gabe Roberts, who is a psychologist, a doctor who discusses the concept of holographic memory. And what he describes our minds our memory is really a hologram. Which means that inside the hologram, every single thing that is ever made up, part of our being is stored in some little piece of this hologram. And it's it's a way to describe it. Because if you go back and look at holograms that that are created today, every hologram is actually composed of all sorts of little pieces, all of which basically are the same thing that still make up the bigger hologram. But the doctrine is the template. Yeah. But Dr. Roberts talks about helping people work through their issues of pain and illness, by going back and literally opening the pieces of that hologram and finding out what's stored. And getting to that one thing that needs to be addressed or changed. Because everything that you've ever experienced or has ever been a part of your life is stored and just as vibrant as ever, whether you remember it or not. And so opening and getting into that hologram and getting to the various components of it is extremely important, which is really what you're saying as well.
 
<strong>Jesse Sternberg ** 13:40
It is it's also an element that I bring into the dog training world because they have their anxieties and neuroses too. And that's usually the result of their bad behaviors. The reason why I'm getting called over to clients, how do I stop my dog from barking, lunging, jumping? Well, you know, your dog's got some fears.
 
</strong>Michael Hingson ** 14:01
Well, you went through this whole experience of pain and so on how did that lead to, to dog training?
 
<strong>Jesse Sternberg ** 14:10
You know, they were happening at the same time. You know, my path, my path of acquiring the wisdom and going through the pain. I was the temple that I was quote unquote, was working in and living in at the time was my business. So I was I was functioning, I was functioning through it. Actually cannabis and small amounts helped me open up a little bit and keep moving in a very non recreational way.
 
</strong>Michael Hingson ** 14:53
Yes, in a number of ways where, where cannabis and CBD oil and other things medically do help. So anyway, Go ahead.
 
<strong>Jesse Sternberg ** 15:02
Yeah, so actually I was learning who I really was, is what was happening while this was going on and who I am is very sensitive empath is I've always liked being alone with lots of dogs I liked, I liked being able to feel what they were feeling. And I liked being able to get a big group of them into a tranquil state. There was something about that communal vibration that was just so therapeutic is well, people who have dogs, no dogs are therapeutic. Obviously, it's not, it's their presence, right? They have a presence is a presence of benevolence, of joy, of love. These are flavors of love, by the way, and earlier I said Love is the answer to everything. And love is like a higher law, learning about it, what it really is, what its vibration feels like what his vibration does to ourselves, getting connected to that vibration, and what that allows you to do go into the hologram and reprogram and these things happen organically with the frequency of love flowing through you. It's called Heart coherence going into a state of heart coherence. And I like to say in the book, what I'm what I'm basically saying is, you have no idea what happens to your dog, when you go into heart coherence. And Vaser. Some experiments that I was accidentally running was I would get into these very elevated, meditative, highly lucid conscious states, while looking after these large packs, animals and what I started to see was okay, dog training is really just about communicating. The more effective I can get at communicating with the dogs, the faster I train them, obviously, I'm in the business of train them as fast as possible, but according to some like, and the fastest way is to connect with them at their own level. And in order to connect with them at their own level, you do it from a place of peacefulness, with mindfulness, with the wisdom of how their body language system works with the wisdom of how they frame reality for themselves, which is from a pack, mammal based reality was a non language, non verbal, non manmade language constructs, very much natural element construct. So there's an element of self growth that has to happen because you have to strip away so much conditioning to get into this kind of state to connect with your dog at the level that I'm talking about. But it's not difficult to do, there's a path to do it. They have signals that they make their signals that are good, and their signals that are bad. They are never not paying attention. They are highly present. So you know, adjusting to their way of being is really what mindfulness is, though the same lessons.
 
</strong>Michael Hingson ** 18:18
Interests, you bring up a really good point, and I'll go back to guide dog training. I believe that. As I said earlier, the most important thing that I learned when beginning to work and continuing to work with guide dogs is the most important thing is learning how to be a dog trainer and using your terminology. That really means that I'm learning how to become aware of my partner, my teammate, my guide dog, I'm learning how to communicate with them and to work with them. And as I described to people, my job is to be the pack leader. And to be the coach to the cheerleader, the teacher, the the Confessio, the person that they communicate with,
 
<strong>Jesse Sternberg ** 19:19
there were a lot of hats, you got to wear all the hats.
 
</strong>Michael Hingson ** 19:23
You got to wear all the hats and wear them with poise. I've seen so many people who use guide dogs who with the slightest little bit of unexpected interaction or unexpected things that that go on while they're working become very stressed. And that of course, gets passed right to the dog.
 
<strong>Jesse Sternberg ** 19:50
Interesting to just to color that in. It's just imagine being the dog and you know a series of moments. Your, your coach, your teammate, your, you know, your buddy who's in charge is calm. Well, that means everything's kosher. And all of a sudden, they get strict big spike with stress. Well, that's alerting, right. That's really alerting and unnecessary. It scans scary. And so now who's the one triggering that actual behavior?
 
</strong>Michael Hingson ** 20:26
Interesting, right? Right. It's not the dog.
 
<strong>Jesse Sternberg ** 20:29
It's not the dog. And I want to just so that the guests get back to the hats, right? Knowing which hat to wear. And when isn't a reflection of self? Yeah.
 
</strong>Michael Hingson ** 20:44
Well, or which hats or number of hats to wear, because I think that in reality, I have to wear a number of hats all the time, it's an awesome responsibility.
 
<strong>Jesse Sternberg ** 20:56
It is. And when you go ahead, actually, that's meeting them at their level, right. And that's the fastest way to make a leader the fastest way, I think a leader can make a connection, and earn respect, and earn influence in a non dominating way. And like a Yo, this is just aligning, it's good attraction is to meet at their level, not to make them meet at your level, it's true for every relationship, if you can meet that any relationship at their level. And then there's the least amount of resistance and communication from there.
 
</strong>Michael Hingson ** 21:40
You, you may want to get them to work at it, whoever at a different level. But you still have to begin by knowing where they are understanding where they are. And that's also in part what is called establishing a rapport, but you can't do it unless you truly understand and are aware of
 
<strong>Jesse Sternberg ** 22:03
exactly. yourself, you have to get there first, and then off. So with dogs, you know, with healing dogs, behaviors or feelings, you have to come in with that mindset. First, that's the beginning. Because a feeling of fear, if I'm feeling scared, I'm wanting calm reassurance from my leader. That's gonna fix it, from wanting encouragement, give me the courage.
 
</strong>Michael Hingson ** 22:34
But I can reverse that. And also say, as the leader, I may very well from time to time, be looking to my colleague, my partner, to see how they're behaving, because that will tell me things. And I think that is not just true of Guide Dogs. But my my story around that. First and foremost is, of course, what happened on September 11, because when I had a colleague in the office, who was saying there's fire smoke above us, we got to get out of here right now. I was well aware, even then, that dogs senses are so heightened that if there were something that was an immediate crisis, I'm going to be able to sense that in the dog.
 
<strong>Jesse Sternberg ** 23:22
Yes, well, and you really aren't.
 
</strong>Michael Hingson ** 23:26
And the fact is that, what happened? Well, so there was fire and smoke. I wasn't smelling it. But I also knew that I worked 24 hours a day with someone who would probably detect that stuff before me. And I knew her reactions to different things so that if something changed, I would sense it from her first. Well, I didn't sense it. And that told me a lot of how to behave. So it does go both ways. But that only comes when you establish a true real two way, trust. Zack, recognize that there are times that your partner also must take the lead.
 
<strong>Jesse Sternberg ** 24:14
Exactly. Being a leader doesn't mean you're always leading. It means you're attuned. Actually, the best leaders are so you don't even know they're there.
 
</strong>Michael Hingson ** 24:25
Yeah, they're so soft. If you're truly being a good leader, then as I tell every sales person I've ever hired, my job isn't to be your boss and tell you what to do. My job is to add value to what you do. And if you can't find ways to do that, and if you decide you're not going to be successful, then you won't be able to work here but the smart people always recognize that there were ways that I could add value because my experience rinses were totally different than theirs. And there were ways to combine our experiences to greatly enhance what we do. And then, for me to add in the fact that I'm working with a dog that gives me information, that I don't care what anyone says you won't get from eyesight all day long, is important, too. So I think that there is a real key advantage to having that kind of a relationship that you're discussing and describing.
 
<strong>Jesse Sternberg ** 25:35
Yeah, agreed. And actually, you know, this is not new. Okay? This is the way this is what dogs gave humanity. This was technology for us.
 
</strong>Michael Hingson ** 25:44
Sure.
 
<strong>Jesse Sternberg ** 25:46
And when you think about that train of thought, you take that just back a little bit more, but the dog is capable of doing and how they want to be on your team and what they want to be stimulated and challenged to do. We're not even taking them out of kindergarten. No wonder you know that they're not fulfilled.
 
</strong>Michael Hingson ** 26:10
I've maintained for years, that, in reality, I am I am able to communicate with, with my dogs, and learn so much from them, I submit that I've learned a lot more about team building, and trust, from working now with a guide dogs. And they've changed my behavior. Because of that. I've learned more than I ever learned from all the management theory books, and all of the other kinds of things that people write about how to live better lives and be better team builders, and so on, because working with the dog puts it into practice.
 
<strong>Jesse Sternberg ** 26:57
Right? And if they clearly show you when you're not a good leader,
 
</strong>Michael Hingson ** 27:05
yeah, they really do. It's just part of their nature.
 
<strong>Jesse Sternberg ** 27:09
And they clearly reinforce when you are a good leader, you
 
</strong>Michael Hingson ** 27:12
are a good leader. Yeah, absolutely. And the fact is that they do want you to be their leader. I believe, when people say that dogs love unconditionally, I believe that, yes, unless, unless they unless they're taught in some horrible way not to brag, in which case, they go into their shell. But I believe that dogs love unconditionally, but I don't think that they trust unconditionally, but they're open to trust unconditionally, unless somebody destroys that. So being open to trust is really the first part of it. And that's what they bring to humans and humans should learn that concept of being open to trust, a lot more than love to talk about
 
<strong>Jesse Sternberg ** 27:57
this, let's take this thread somewhere. Because trust is so important. Here's what and and it's the not trusting your dog vibe, operates below consciousness. Okay, so let me give you an example. You're walking your dog. So when you see someone's walking their dog, and they are sensing their dog is going to react in a couple of seconds in the future, because maybe they see the squirrel that their dog hasn't seen yet. Or maybe they see somebody or a scooter or a skateboarder coming by, okay, so what do they do in that moment, when they don't really recognize that they're not trusting their dog, they feel stress. And then when they feel that stress, they act in a way where they're going to manage that stress, okay? And so they'll wrap the coil the leash up tighter on their hand, or they'll change direction, or now they've got a feeling that is stressful, that they're emitting. And now they've got an action that they're using to communicate. And all of this is happening unconsciously. They're not thinking about doing this. They're not the same as, but the dog is taking these as conscious communications. Often what they're saying is, okay, I'm scared about what's approaching us. Well, what, what would you expect a good teammate to do? You offer a little protection, which is obviously bad behavior. And so how do you untrain that thing or how do you grow in that thing? The question is, how do you earn How do you create trust? How do you test trust in the relationship? How do you practice giving opportunities for the pet to show you you can trust them, and when those and when you can figure out how to do that and when you can let them rise to the occasion. That's training your dog.
 
</strong>Michael Hingson ** 30:03
So let's go back to your example of you're walking along, and you see a squirrel and you think the dog doesn't see it yet. What do you do? You, you, first of all need to trust the dog. Okay, you may very well know that your dog wants to chase that squirrel. But until the dog chases the squirrel, or starts to chase the squirrel, you got nothing to talk about, you have nothing to talk about. Now, when the dog starts to chase the squirrel, you got a conversation you have to have, then you can deal with it. But even before then, so you see the squirrel first, you can start talking to your dog, and you can say, you know, you're doing a great job, what a good dog. And try to keep the the dog's attention on you. And it may very well help or or lessen the reaction. But you should be doing that anyway. So if
 
<strong>Jesse Sternberg ** 31:00
you can, if you can do that, in a calm way, I know when you're where the dog is going to stay focused on you. And you can do that to get past the distraction. That's a band aid solution. You're managing it, and it's effective. And it works, right if you want the conversation to be Hey, buddy. Anytime you see a squirrel, I want you to just be close to me as if it's no big deal. I just want it to be, yeah, it's just us. We're chillin, I don't want you to tag me. And I don't want you to think that I have to, you know, do this whole thing rigmarole I want, then what you have to do is you have to, so that's the conversation when I say you have to know what the boundary is, in your mind, you have to know what is very clear boundaries, I just painted that picture. And then you have to spend some time and some energy and some calmness around that around the excitable item and rewire that programming. Because what you're really saying is, hey, hey, Doc, I know you can handle this strong impulse. Okay, let's get you there. Good
 
</strong>Michael Hingson ** 32:05
job. You can't do anything until there's something to do something about. And so you've got to wait for the dog to react. And by the way, you might well be surprised because you think the dogs gonna go after the squirrel zactly. But you may have the relationship with the dog such that the dog won't go after the squirrel.
 
<strong>Jesse Sternberg ** 32:31
Exactly. And what's cool about what you're talking about is self growth. Right? I just, I just got a strong thought it's it's stressful thought. How do I cope with it? How do I manage with it there, what you're saying is, be patient. Alright, see how let's see what's actually happening in the moment. Let's see how it actually plays out.
 
</strong>Michael Hingson ** 32:52
Now, I have been working with all of my guide dogs. Dogs are are bred at the schools, and are really taught well not to deal with distractions. But even so I can tell when the dog notes something. So let's say I'm to do the easy example. I'm walking with someone using my guide dog. And they they they say there's a squirrel coming up. I'm going to be alert to see what my dog does. Exactly. And when my dog doesn't go after that squirrel, I know the dog's got a look. And I can tell that the dog looks because the dog, you can feel it turn its head you can feel it. And so the dog looks goes and goes on. I will stop and praise and reward the dog for not being distracted. Which brings our relationship closer. But I'll do that. Once we get past the distraction, but that's okay. It's all about recognizing, yeah, I know what you're talking about dog. I know what you were you were looking at. But you did a great job. You didn't do it. You didn't go after
 
<strong>Jesse Sternberg ** 34:11
that squirrel. Yeah, good example.
 
</strong>Michael Hingson ** 34:15
And you got to you've got to have that level of trust, which is why dog training today with most people is really about training the person and not the dog.
 
<strong>Jesse Sternberg ** 34:28
Yes, yes. Well, because a calm dog doesn't need to be trained. A dog that's a dog that just stays in calmness. And you've, I'm sure everyone has seen these. They just follow you around calmly. And they have wisdom those pets. Those pets have a lot more wisdom about how the human world operates. That's why they're able to stay calm. So in other words, those dogs have higher consciousness and their owners gave it to them. Just state that you're in when you're walking your dog is very cool, because you're describing levels of connection to your dog without seeing your dog. And that's an advantage. Because your body language has much more mammal based leadership. You You never see an animal a mammal in nature staring at the other mammals. Usually when that and we do that to our dogs, in a in nature, the angle of making eye contact. The reason you never see it as it's almost unwritten, it's forbidden. I call it the forbidden angle. Making eye contact and holding eye contact generates contrast, strong contrast in the nervous system. It feels uncomfortable. Have you ever had? Can you ever sense that? Can you sense when someone's staring at you?
 
</strong>Michael Hingson ** 36:02
Yeah, sometimes I can sense when they're staring at me now making eye contact is a different story. But staring Yeah.
 
<strong>Jesse Sternberg ** 36:10
Okay, but when people are walking their dog, they're staring at their dog. When people are not trusting their dog, they shift into body language with it, which is staring at the dog. And so actually what they're doing is your current using the body language of the mammals by accident, and they are generating stress. Now, here's a little secret, a mindfulness Secret. Secret Sauce, say it that way. Sounds cheesy, but strong feelings equals need to act them out. at an unconscious level, very, very heightened energy, heightened feelings. You know, you're going up a roller coaster, that's a strong feeling. People are screaming, people are waving their hands. So when you're using that, anytime there's a strong feeling in the dog, they're going to act it out. And acting it out is always going to be bad. It's always going to be barking, whining, scratching, jumping, it's always one of those major ones. Okay, so that's not a calm dog. So the answer is get the dog calm. The biggest secret to getting the dog calm is understand how their language works. And understand when you're making them stress when you want them to be calm. And you're doing it by accident. That's a huge way of meeting them at their at their level. And it gives results faster than anything I've ever tried.
 
</strong>Michael Hingson ** 37:36
Most of the time, I still submit when they're not calm. It's true that you are part of the root cause of that. And so your behavior needs to change. And you need to communicate with this person who's looking to you in such a way that you can deal with creating the calmness again,
 
<strong>Jesse Sternberg ** 38:00
agree on that. And I'm also going to say the way that you communicate, do it with an action. Do it communicate with a well timed calm action and no need to flavor it in with your with your language. Right because that language is probably not going to be is not going to soothe them the way you think it is. It's actually a self soothing technique I find as too much flavor in the airwaves.
 
</strong>Michael Hingson ** 38:28
And maybe and maybe not it's really soothing even to you but right, it's how we get conditioned. Now I will say that our cat stares at our dog a lot. But
 
<strong>Jesse Sternberg ** 38:40
on purpose, okay, there's a power play happening when
 
</strong>Michael Hingson ** 38:43
there's a power play happening. That's absolutely right. And that's okay because he stares back at her and just ignores her. So she knows so she thinks she has the power. It's okay. Yeah. Yeah, they get along really well together though. It's, it's it's fine. They don't even steal each other's food much. So it's good. Yeah. Much. I would never want a dog and I've seen some dogs that are just absolute cat haters, and I don't know what what happened in their lives to make that happen or whatever. But I would never want a dog that can't get along with other creatures in the house.
 
<strong>Jesse Sternberg ** 39:29
Yeah, yeah, that's it's too intense.
 
</strong>Michael Hingson ** 39:32
Yeah. And sometimes it's very difficult to break into to deal with it. But still, I would never want that. At one time, we had a cat, a dog and a desert tortoise living with us and we had to take them all to the vet to be boarded for an afternoon because we were going to be doing some spraying and some Walking around the yard or having some spring done,
 
<strong>Jesse Sternberg ** 40:02
you turn the cat, the dog and the tortoise to the vet for the day. All
 
</strong>Michael Hingson ** 40:06
three. Yeah. And the dog and the tortoise. We unfortunately never got a picture of this, the vet regretted not having a camera, but the cat was in one cage. And the dog in the tortoise, we're in the other. The tortoise walked around the cage a little bit, came back over and got prone. The dog walked around the cage a little bit and then got prone, putting his paw over the tortoise, and last lap that way for about three hours. I love it. I love. So when we encourage that kind of relationship, and it works really well. We've been very happy with that. But the reality is, it's more our training that needs to happen, then what happens with the dog, or any training? And yeah, there are, there are things that you, you train a dog to do you train a dog to do specific things that you want the dog to do, but you train different commands, but again, how you train makes a big difference, the schools have become much more active in using clicker training. And I'm a fan of them too. Yeah, clickers are great, because it's a, it's an absolute instantaneous demarcation of what you did, right? You don't use it to point out a negative behavior, it's, you did it right click, and then you do a food reward. And it is so incredible, as to how much it is improved by dog training to do with that
 
<strong>Jesse Sternberg ** 41:40
way. But you know, as as as a lifetime dog trainer, and as a balance dog trainer, Mindfulness Based dog trainer, I view my profession as like, I'm an artist, you know. And the clicker is just a, a new, awesome tool, and learning how to use it in all of its creative ways. Very high potential, rehabbing fear base dogs, very high potential giving confidence as Mark has, you can mark those moments. But, you know, I just want people to appreciate it's a modality of communication, you it's not the it's not exactly meeting the dog at their level. It's not communicating to them moment to moment to moment with your body language. But when they're about to get conditioned out of being neurotic, or scared or anxious, then it becomes an awesome tool. Or we are reinforcing Poppy behaviors. Awesome tool, new training behaviors. Yes.
 
</strong>Michael Hingson ** 42:54
Right. And and that's probably the most powerful way it's used at the schools is reinforcing behavior.
 
<strong>Jesse Sternberg ** 43:01
And it's also difficult to use, I have to say, Michael, it's difficult you fumble with it. You have to have it ready. You have to have the treats, right? You have to really plan ahead for it.
 
</strong>Michael Hingson ** 43:12
Oh, absolutely. And the trainers keep the clickers in their hands. Even when we start working with the dogs, the trainers are the team leaders that the dogs are most used to. So for example, when I first started my first walk with Alamo, my current guide dog was a black lab. We were walking down the street, we got to a corner. The dog stopped appropriately. But even then, instantly, the trainer clicked. Yeah. And I gave the dog a food reward. And what we asked for time was to translate that to I carried the clicker and clicked just to reinforce the behavior, even though it was very clear that the dog knew
 
<strong>Jesse Sternberg ** 44:00
what yeah, great feedback. You're doing great.
 
</strong>Michael Hingson ** 44:03
You're doing great. And I recognize you're doing great. I want you to know it. We actually taught the dog to stop at a muzzle kind of a driveway. It was it was almost like an alleyway between two buildings. But there was no curb to really tell you it was coming. But between the trainer and I and clicking, we taught the dog to stop at that alleyway. And I submit that if we went back up to Gresham, Oregon today, he would still stop there. Of course, because behavior was so ingrained and clickers can do that. And if people want to learn about clicking behavior, they really should go study it. Karen Pryor was the one who brought it back to dogs. It actually started with dogs BEFORE HORSES and then they started using it with horses and it kind of fell away from dogs and then it came back and what around 2000 or so when has become a much better tool with dogs as well. And it just makes perfect sense to do. But clicking is a wonderful tool, but it is a tool and it's a it's a positive tool. It should not be used in a negative way. By but I find even today if I haven't been out for months, I can click the clicker and the dog's head will pop up. Yeah,
 
<strong>Jesse Sternberg ** 45:27
yeah. Yeah. So when you anytime you have a lot of power, you got to be responsible with that. It's a responsibility. Yeah, you can't. You can't misfire. No, you lose. You lose. What what happens when you misfires you lose trust.
 
</strong>Michael Hingson ** 45:44
So trust and you lose credibility.
 
<strong>Jesse Sternberg ** 45:46
You lose respect, you lose respect, which is one thing. I remember thinking, but I didn't get a chance to say is, yeah, dogs, you said this talks about the dogs love you. Yeah, you know what, you know, I thought, respect deserved.
 
</strong>Michael Hingson ** 46:02
Respect is absolutely earned. And people need to understand that most pet owners just have no real clue about integrating their pet into their family and making them a true family member and making them a true family member. It doesn't mean you let them just jump up on the bed or all those other sorts of things. It's a relationship issue.
 
<strong>Jesse Sternberg ** 46:26
Yeah, yeah. And they're just gonna reflect where you are, personally, you know, and just how you how you approach self love and your own boundaries, and you know, your own relationships with people, your dog is going to mimic that. And the reason why they mimic that is because they're never not watching your emotional frequencies. So when when you come home, from work, and no one's home, the dogs home and the dogs will be watching you Be who you really are watching how you behave, when you're talking on the phone, when the pizza guy comes everything. And when your dog then goes into life and is in being social in social aspect, either either new people or new dogs or new environments. If they're feeling free, if their frequency of their feelings matches up yours, when you're home alone, in those moments, they're gonna behave the same way. Yep. So you know, if you've got a hot temper, your dogs gonna have a hot temper. If your wedding, whatever it is, they match that. And what's cool is, when your dog's doing that you usually don't like how their dogs behaving, it will give you clues on how to heal it. That's just going to fix things in your life to without even thinking about without even trying it. My fourth, but you're talking about it. I mean,
 
</strong>Michael Hingson ** 47:53
I know what you're saying. My fourth guide dog Lynnie was one of the most empathetic creatures I ever knew we would go to parties. And our pastor of our church was a good friend of Lynnie, my fourth guide dog and observed her at various places. And she said one day when we would when people would come and visit us, or we would go somewhere and they said you can let her go loose and won't wouldn't do it unless they, they allowed it. I knew she'd be well behaved. But our pastor said, she always goes to the person who needs her the most first, because they're the most in pain. And then she goes around the room to see other people. And of course, she wasn't talking about physical pain.
 
<strong>Jesse Sternberg ** 48:38
Only the pain a pastor would know right after Congress and the pastor would know.
 
</strong>Michael Hingson ** 48:43
Yeah. As we observe as we observe Lynnae, that's exactly what we saw. And she would go over the
 
<strong>Jesse Sternberg ** 48:52
truth. She's a true healer, a true. True vessel of light.
 
</strong>Michael Hingson ** 48:57
An old soul. Yeah. Lovely. So tell me is people keep talking about the alpha dog and the Alpha creature in a team? And yeah, tell me about that concept of what you think of that.
 
<strong>Jesse Sternberg ** 49:12
I intentionally write about this quality called that I call peaceful out. And I say intentionally because I actually alpha is a trigger word for our present times, mainly because it's associated with toxic dominance, toxic masculinity. So I wanted to bring healing to that. Now, the idea of this peaceful alpha is that the way a dog the way you behave, if you behave in a certain way from your dog's perspective, as the calm leader, as the calm watcher, as being in The same level of attunement with the dogs feelings like you are when you're walking past a squirrel, knowing how to interact and bring it emotional peace, providing for it in a way that challenges and stimulates and grows them expands their consciousness, well, they end up giving you a certain kind of respect, they end up, give it they end up, you earn it, they end up showing you different quality behaviors. When I go to client's homes, even years after training the dog as a puppy, the dog gets up from their side and it comes to my side and it lays down by my side. I don't even talk to it. I haven't even looked at it yet. And I haven't even really touched it yet. So the dogs have a sense of presence, and a way of relating to presence and so peaceful alpha is a state of consciousness. It's there's a lot of wisdom, a lot of calmness, a lot of Swift acting, and a lot of recognition of you know, your dog's feelings. What could spike your dog's feelings? And, well, well, grooved boundaries, non challenged boundaries, fair, fair boundaries, no need to get excited at the door. No need to get excited, you know, by the squirrels. Mostly just the ability of keeping the dog calm.
 
</strong>Michael Hingson ** 51:50
The plan? Go ahead.
 
<strong>Jesse Sternberg ** 51:52
Well, yeah, I think I think you're gonna guess it say, No, go ahead. The point is, is that you're providing a richer quality of inner life for them and outer life for them. And that's why they respect you. And you can't do that, who's the one that's doing that, that's the leader. That's the position of the alpha. And that's what they're looking for in that. So I'm trying to say, Guys, you can get that all the power. You can get it through wisdom and love and self restraint and self discipline and emotional intelligence, and presence.
 
</strong>Michael Hingson ** 52:31
It goes back to the alpha position, doesn't need to be the boss position. It's not about bossing, it's not about dominating in exactly a way that is intimidating. It's all about spirit. And that's true. Yes, it's as true in the human human interaction as with the human dog interaction. And it's exactly
 
<strong>Jesse Sternberg ** 53:01
because of humans. If you behave this way. Humans gravitate to you. Because your word has wisdom in it doesn't let them down. You, you end up giving them what they already know they need, it's just a little bit of a boost, and there's no ego, you're not trying to get something in return for it. It's because you want to do it. And so this notion of being a peaceful alpha is like, you know, I just wanted to find a cheeky, clever way to take humanity on a journey of bettering themselves. And, you know, I worked with what I had with what I do my tool was I knew dogs. And so that was my mission and writing my book.
 
</strong>Michael Hingson ** 53:49
Well, we've been talking about dogs can you use the same behavior with other animals like cats and so on?
 
<strong>Jesse Sternberg ** 53:55
Actually, Michael any mammal, because if you understand the language, you understand that their body language is coming from emotions, and most of their so anything a calming sick, Google calming signals, Turid Rubis talks about calming signals for a long time now. That's the essence of the body language. But I also talked about that confrontational angle. All of the body language is around de escalating emotions. And so you're sitting at the poker table and somebody gets a good hand. They get excited. Yeah, they're acting out impulses, but those are calming signals, mammals happen. So you know, it's just about getting attuned to the fidgety the subtle, the, the inner workings of your own self. How do you behave? Do you bite your fingernails when you get anxious, you have an expression of your energy. So learning about how you move your body through space and mastering that in a way so like you're playing the angles with your dogs is going to show up, when you walk into a room full of people, you're gonna walk into a room full of people with a different posture with a different, more broadband consciousness, your eyes are going to pick up when other people are getting stressed around you. And if you're empathetic, if you're calm, you can bring a little attention to that. And that does wonders. So that becomes reinforcing. So this is just a skill at becoming a better human being.
 
</strong>Michael Hingson ** 55:33
But here's the real question. Does it work with training politicians? Just just tonight, check that out. It doesn't work against you go? No, it's it's a real challenge
 
<strong>Jesse Sternberg ** 55:50
for Iowa. If we could get politicians to drink Ayahuasca, Michael, that's totally
 
</strong>Michael Hingson ** 55:55
they would get a an interesting experience, wouldn't they? Tell me about your book?
 
<strong>Jesse Sternberg ** 56:03
Okay, my book is called enlightened dog training, how to become the peaceful Alpha your dog needs and respects. The first few chapters are examples of how the body language works with the dogs and what they're saying and how they're saying, and there's diagrams and there's pictures. And it also shows how humans accidentally tap into this. The rest of the book is really interesting, because each chapter is a unique case study of a human with their dog with the dogs problems with the humans characteristics, their neuroses, their anxieties, and these are all common, these are all common with every pet owner. And so the case study has a solution to it. And the solution is a mindfulness based solution that incorporates the dogs feelings, and some advanced but simple dog training techniques. And people the idea is that people read it and they go, Oh, my God, that makes so much sense. I see that. And I see how it works on my dog, and I see how I can grow from that. And then there's a, you know, at the end of each chapter, there's also a training tips, summary, bullet points, what exactly to do in these types of problems. And then there's a meditation, how to get yourself into that kind of calm state when such and such is happening. And just, you know, like a consciousness expanding, wrap up of each chapter. So that's the essence of how my book works.
 
</strong>Michael Hingson ** 57:32
So you, one of the things that people will ask is, but my dogs always afraid of thunder, you can fix that too.
 
<strong>Jesse Sternberg ** 57:41
Yeah, because we're just talking about fixing the relationship of fear. Yeah. There's actually every example is either example of working with a fear or working with an excitement. And that's what's cool is it doesn't start with that it starts with the behaviors, right? Why does my dog because, you know, let's go to Thunder, why does my dog run around hide under the howl and hide under the bed? When there's a thunderstorm? Well, lying down on the belly is what I described as the fourth stage of the fourth stage in the posture of surrendering maximizing the surface area on the earth. That's grounding. That's calm. That's wise. That's wisdom. When was last time you did that, when you were scared? What would happen if you did it? Okay, interesting. So there's a hint there, if your dog trusts you, and if the environment is safe, if you can get your dog to go into a lie down, and if you can get them to stay there, you can actually watch them restrain themselves from leaving. And you can watch them breathe, because they'll have you know, they'll have a rapid breath working, and you can time it. You can encourage them, give them courage, while they're breathing that out, while they're facing their fear. They're confronting it. And then what's left is experiential wisdom on their part. Wow, I got through that. Wow, you helped me get through that. Wow. Thank you. I appreciate you. And as you end up, you know, as you learned how to do that with your dog. You need patience. You need connection, you need calmness, but boys and rewarding the rewards from that never stop copying. Nope.
 
</strong>Michael Hingson ** 59:36
It all goes back to trust.
 
<strong>Jesse Sternberg ** 59:40
Exactly. And trust just so people will get this like trust is an expanding asset. It doesn't just you don't just flip it on and that's what you got. It never ends. It can do it.
 
</strong>Michael Hingson ** 59:54
And it's an ongoing process to evolve it and improve it and enhance it.
 
<strong>Jesse Sternberg ** 1:00:00
It's an expression of love, it's a virtue of love and love can keep expanding.
 
</strong>Michael Hingson ** 1:00:07
Well, this has been a lot of fun. And I've enjoyed it very much. But I want you to tell people how they can get your book and learn more about what you do and maybe reach out to you and, and engage in conversations,
 
<strong>Jesse Sternberg ** 1:00:24
all of those things they can do directly from my website, which is peaceful <a href="http://alpha.com" rel="nofollow">alpha.com</a>. And you know, the book, it tells you where to get the book from there. But you know, if you just want the book, you can get it from Amazon or Books a Million, or it's a published book by intern press, which is owned by Simon and Schuster. So any bookstore can just order it for you.
 
</strong>Michael Hingson ** 1:00:52
Well, Jesse, this has been absolutely enjoyable. And I am really grateful that You have given us so much of your time and your insights and I hope people will reach out to you and I hope that everyone listening will take to heart what you have told us about learning to establish better relationships with our dogs and our pets and each other for that matter.
 
<strong>Jesse Sternberg ** 1:01:22
I really appreciate being on your show, Michael Time flew for me and I had a great time and really great energy and then just enjoyed our conversation. So thank you for having me and, and for your interest in in helping me share my story.
 
</strong>Michael Hingson ** 1:01:43
Well, thanks for for being here. And for all of you. Peaceful <a href="http://alpha.com" rel="nofollow">alpha.com</a> is Jesse's website. Go there. And please check it out. I want to tell you I very much appreciate you being here today and listening to us. Talk. I think it's been fun. I hope you do believe the same and that you learn from it. Reach out if you have any comments or would like to make any suggestions about this or any of our episodes or have thoughts of people who you think ought to become guests on our podcast, you can contact me through email at Michaelhi M I C H A E L H I at accessiBE at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And wherever you're listening to this, please give us a five star rating. We appreciate it. Your ratings are invaluable to us. So thank you very much again, and we hope that she'll be back next time for another episode of unstoppable mindset. Jesse again. Thank you, Michael.
 
**UM Intro/Outro ** 1:03:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Trainer with Jesse Sternberg</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8b0b5b0b-c021-441b-ba37-4c4d7f81a262.mp3?source=rss&amp;ext=asset.mp3" length="41095512" type="audio/mpeg" />
<itunes:episode>45</itunes:episode>
</item>
<item><title>Episode 44 – Unstoppable Pivot</title>
<guid isPermaLink="false">https://pinecast.com/guid/ee8d3bf4-8f7c-4a5c-adfd-13548f3a7fb6</guid>
<pubDate>Wed, 27 Jul 2022 11:00:51 -0000</pubDate>

<itunes:duration>01:04:18</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4884b1f3-6101-41ec-8320-95edab4feaea/Unstoppable_Mindset-19.jpg" />
<description><![CDATA[<p>Melissa Deally grew up spending much time in Japan. When she settled down to a career she found herself in a sales position with a hotel chain assigned primarily to bring in Asian visitors to her hotels throughout the United States. After a 24-year successful career she suddenly was terminated as the hotel group downsized. Suddenly she needed to find a new income source. I can but wonder what any of us would do if literally overnight we were confronted with this problem.</p>
<p>As you will hear in our episode, Melissa literally pivoted based on life circumstances you will hear about. She has become a well-known and successful Integrative Health Practitioner &amp; Registered Health Coach, who is also trained in NLP, Time Line Therapy and Hypnotherapy.  Melissa will present us with some extremely useful insights about ways we can improve our physical and mental beings. I hope you will find what she has to say useful and invaluable. <em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
Melissa Deally is an Integrative Health Practitioner &amp; Registered Health Coach, who is also trained in NLP, Time Line Therapy and Hypnotherapy.  She is dedicated to helping her clients discover the root cause of their health issue and truly heal. Melissa’s business is 100% virtual, and she works with the entire English speaking world. Melissa uses a 2 prong approach:
1) Discover your toxic load and lower it
2) Discover your body’s imbalances and then guides you on bringing your body back into balance, at which point it will heal itself. This is done through the use of Functional Medicine lab tests, mailed to your home! 
Melissa offers a very high level of support, to ensure her clients’ success, as we navigate the path bringing the body back into balance, while creating new lifestyle habits to ensure lasting results. 
Melissa  is the winner of the Alignable 2022 Local Business Person Of The Year Award for Whistler and the 2021 Quality Care Award by Businesses From The Heart.  Melissa is also the host of the “<a href="https://yourguidedhealthjourney.com/podcast" rel="nofollow">Don’t Wait For Your Wake Up Call!</a>” podcast, an podcast offering practical education around health, which ranked in the top 5% of Global podcasts by Listen Notes in the first 3 months of launching. 
When not serving her clients, Melissa can be found on her paddle board, or backcountry hiking &amp; camping with her daughter(s) or downhill skiing or cross country skiing, or planning her next trip for her Girl Guides (Girl Scout) unit or working on her passion project, <a href="https://www.girlsmatter.ca" rel="nofollow">Girls Matter</a>, helping keep girls in school in Uganda, breaking the poverty cycle, one girl, one family, one village at a time. 
Link to my Discover Your Toxic  Load Quiz: <a href="https://welcome.yourguidedhealthjourney.com/yourtoxicload" rel="nofollow">https://welcome.yourguidedhealthjourney.com/yourtoxicload</a></p>
<p>**Contact: **
Email: <a href="mailto:melissa@yourguidedhealthjourney.com" rel="nofollow">melissa@yourguidedhealthjourney.com</a>
Website: <a href="https://yourguidedhealthjourney.com/detox-programs/" rel="nofollow">https://yourguidedhealthjourney.com/detox-programs/</a>
Fb:  <a href="https://www.facebook.com/melissa.deally/" rel="nofollow">https://www.facebook.com/melissa.deally/</a>
LI:  <a href="https://www.linkedin.com/in/melissadeally/" rel="nofollow">https://www.linkedin.com/in/melissadeally/</a>
Insta: <a href="https://www.instagram.com/guidedhealthjourney/" rel="nofollow">https://www.instagram.com/guidedhealthjourney/</a>
Podcast:  “Don’t Wait For Your Wake Up Call!” Podcast <a href="https://yourguidedhealthjourney.com/podcast" rel="nofollow">https://yourguidedhealthjourney.com/podcast</a> </p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by</p>
<p>**Michael Hingson ** 01:20
Well, Hi, and welcome back to another episode of unstoppable mindset. Glad you're with us hope that you're having a good day, wherever you are. And with whatever you're doing. I want to tell you just briefly about Melissa Deally, our guest today. So Melissa is an integrative health practitioner and health coach, and she's trained in NLP, we'll get to that timeline therapy and hypnotherapy. That's a lot. That's a mouthful. And I won't go further than that, because I'm going to let her tell the story. But I think you're going to find this an interesting episode. She has gone through some unexpected changes in her life, and we'll get to that as well. But for now, Melissa, welcome to unstoppable mindset. Thanks for being here. </p>
<p>**Melissa Deally ** 02:11
Thanks so much for having me, Michael, I'm excited to be here. </p>
<p>**Michael Hingson ** 02:15
Tell me a little about kind of you early on growing up, or whatever you want to talk about with regard to that.</p>
<p>**Melissa Deally ** 02:24
Well, I'm gonna actually not go back quite that young yet. I'm gonna start years ago, </p>
<p>**Michael Hingson ** 02:29
a long time ago in a galaxy far, far away. Right. </p>
<p>**Melissa Deally ** 02:32
There you go. That's right. Yeah, exactly. Seven years ago is where I had that turning point, that unexpected turning point that you mentioned. And that was when big fish bought little fish. And the company I was working for was the little fish. And I'd worked there for 24 years. And one morning, I was given an hour to clear out my desk, and no word of thanks. And in that moment, I knew three things. I knew that I was never going to work for someone else again. I, whatever I did next needed to be more of service to humanity and the planet. And that I had no idea what it was going to be that I would do next. But I was open to being guided. And later that year, I came across a company that specialized in brain supplementation. And I found that really interesting because I realized I use my brain 24/7. And no one's ever told me that I could be doing more to support my brain. And meanwhile, I was well aware that we had near epidemic levels of Alzheimer's and dementia on the one hand, but I also had a grandmother who was 99 years old, living at home by herself fully cognitively functioning. And it made me think, well, how do I make sure I get on her path, something inside me, told me that just having good genes might not be enough. And I started thinking about her life compared to my life. And she was born in little old Christchurch, New Zealand back in 1916, and the bottom corner of the earth long before all the toxins we have in the world today growing all their own food on the property. And I had the good fortune to be raised in Tokyo, Japan. And that was a wonderful childhood. And I know you've traveled there a couple of times. And it was in the 1970s and we lived there for all up 11 years. And we're unfortunately at that time spewing out toxins from manufacturing plants. And so it made me realize that I was much more toxic than my grandmother was and that I was behind the eight ball. If I wanted to get on my grandmother's path which was to live you know I'm fully cognitively functioning right to the very end. And so that was an aha for me, I needed to do more for my health for my brain. And I started learning about brain health, I started learning about toxins and how they impact our the health of our body. And about four months later, my oldest daughter got a concussion in her first grade 12 soccer game of the season. And I started going to her appointments because a I could, I wasn't working full time. And B, I realized she didn't have the cognitive function with a concussion to go to the appointment, and then come home and tell me what the practitioner said she should do to advance her healing. And so I went with her. Two months later, I was driving to Vancouver, and I got a phone call from the high school, asking me to go and pick up my younger daughter who was in grade eight at the time, because she had a suspected concussion from gym class. And in that moment, I looked out at the heavens above, and I said, Really, this is how you show me my path, please stop taking out my children. So now I have two very different concussions in the house. And I'm going to two sets of appointments first to support both girls. And that was my next Aha, what do other people do that don't conveniently have a mum who isn't working to go to all their appointments with them. And I realized there was a little bit of a gap in the medical model in that people that are struggling with their health and struggling to recover from something need that extra support. The body doesn't heal in a stressed out state. And when we don't know what's going on, and we don't know, if we're doing things the right way, we're still in a stress state when we're trying to figure it out on our own. But when we have that support, then we can relax into the process and be guided and the body can start healing. So that was the start with my journey into health and wellness.</p>
<p>**Michael Hingson ** 07:08
So one question before we go further, what were you doing for the company you worked for, for 24 years until you were laid off?</p>
<p>**Melissa Deally ** 07:18
I was in sales, it was a hotel company, Delta hotels, which is a Canadian hotel brand, we had over 40 hotels across the country. And I worked for national sales, and I was bringing in Asian tourists from all over Asia, because of course, having grown up in Japan, I do speak Japanese. And I was in charge of all of our Asian business across the country.</p>
<p>**Michael Hingson ** 07:42
So the reason I asked that is what you just described and the journey that you started going through, took a lot of self analysis, a lot of looking at you and exploring some options and so on. What I'm curious about is how did you get to the point in your psyche, in your world where you were able to do that a lot of people when something like what you just described happens to them aren't able to move forward and just are struggling with Oh, my gosh, how am I going to go anywhere from here? And I can't do that. I don't know what to do. And I'm not saying you didn't go through some of that, although you can you can say whether you did or not. But still, what is it that made you be able to analyze and start down the road you did? Well,</p>
<p>**Melissa Deally ** 08:41
I had the good fortune of already having been introduced to personal growth work before I was let go from my corporate job. And it wasn't introduced to me through my corporate world, but through my personal life. One of the books that I had read was by Carol Dweck, the mindset, all about the growth mindset and the closed mindset. And I really enjoyed that book. And I also had the have the good benefit of having a mother who always taught me to look at the positives. And then when every door closes, another door opens. And so when this happened, yes, there were tears. There was that sense of why Aren't I good enough? Because some salespeople were kept on not very many saw more, but you start questioning yourself, why wasn't I the one that was kept on? Why aren't I good enough? But I realized going down that path wasn't going to serve me. And I needed to recognize that. In reality, things always happen for us and not to us. And when we can approach life from that perspective. It allows As to release some of the stress and the turmoil and the beating ourselves up and to instead look at what benefit can come out of this. And I decided to look at this as an opportunity to do something completely different with my life for the second half of my career, as I called it, then what I had done before. And I was also in a place where if I took on that mindset, I really didn't have any option to do anything different because I am in a small town. And if I stayed in hotels, I would have taken my career backwards 10 plus years, and I would have ended up working for a single hotel instead of the entire brand. And I simply wasn't interested in that. So I had to look at what are the opportunities. And once I was let go, I had a lot more time on my hands. So I was able to dive into that personal growth, experience even more, and I read a lot of books and learned a lot about myself, like you said, journaling and diving deep, and who am I? And what do I want to do? And what do I want my legacy to be? And how can I make the world a better place?</p>
<p>**Michael Hingson ** 11:17
I'm curious, from a sales standpoint, what what is your philosophy of sales? What was your philosophy? And has it changed at all with all that has happened in the last seven years?</p>
<p>**Melissa Deally ** 11:34
So my philosophy, I don't think it's changed in those last seven years, I so I come from a numbers background as well, I have a commerce degree. And I was in accounting before I ever got into sales, which I know that in and of itself is a bit of an anomaly. But when I was working with my clients, I always was putting myself myself in their shoes, how could I serve them? And how can we come together? How can I serve them while serving me, you know, our interests, the hotel interests as well. But also in the negotiation piece. Because I have that numbers background, I relied on those numbers, and I would show them their numbers, right. And once we had the numbers on the table, and I made my proposal, they really didn't have a place to argue back and forth one way or the other. And you know, he can make it a whole elongated process. And I found that to be very, very effective. But I was always wanting to come at it, where I would listen to them and understand what their needs were, and try to meet their needs to the best of my ability while also looking after the needs of the club.</p>
<p>**Michael Hingson ** 12:46
And that was in a sense, really why I was asking the question, because I know that when I was suddenly thrust into the need to make a decision, do I want to go into sales or look for a job elsewhere, which which did happen to me, I was doing some human factors studies and other things at the time and literally, unexpectedly was told that I would be let go, or I could go into sales. And as I, as I love to tell people, I took a micro nanosecond to make the decision that I'd lower my standards and go into sales from science, right? But but the reality is that as I as I went into sales, and I took Dale Carnegie sales courses and other things, what I was taught was that good salespeople, look at the situations that they're going into with different customers, they look at the customer's needs, they listen most of all to the customer. And ultimately it comes down to you can't sell the customer, anything they have to want to buy in your job is to be a counselor, and a person to guide them. And the good salespeople do that.</p>
<p>**Melissa Deally ** 14:06
I 100% agree with that. And that that was my kind of, you know, natural, innate approach. And you asked me has it changed in the last seven years? And I would say no, because I still need to listen to my customers needs, we're talking about their health, I want to understand their health goals. I want to understand if I'm even the right person to be working with them. Right. And, and that they need to buy, they need to be ready to invest in themselves, their own self worth and their health before I can even work with them, right because I don't do the work for them. I guide them they still have to be willing to do the work.</p>
<p>**Michael Hingson ** 14:44
And that's is true in a straightforward regular sales job is it isn't the kind of coaching and the teaching that you do today and that's exactly the point. But it means that you need to dig and learn and understand And, and analyze as you go along. And that also means that you have to look at you, as you're working with any customer in sales or whatever you're doing to make sure that I'm really doing the best thing for my customer or my client, and I'm listening to them. And my position, even in a regular sales opportunity is, I hope that even when I'm successful at selling, I learn more from my customers than they learned from me because every one is different. And I believe that every customer has a lot to teach the salespeople with whom they work.</p>
<p>**Melissa Deally ** 15:48
Absolutely, I agree, 100%. And I would say the one difference between selling in my corporate world and selling now is a molars to selling in the corporate world, I was selling a product, but I was also selling on behalf of someone else. Now I'm selling a service. And really, I'm selling myself, right, they're not buying my program, they're buying what I can do for them through that program. And so I did have to get comfortable with selling myself because that was different to selling on behalf of someone else. Right, I have to listen. And I learned from my clients as much as they learned from me, if not more,</p>
<p>**Michael Hingson ** 16:29
except I think ultimately even in sales. Yes, you want your customers to buy a product. But in reality, when you are working with a customer in sales, what are you selling? Are you selling the product? Or are you selling yourself because you're the teacher and the guidance, the guide or and the counselor, I once interviewed someone, he was my best sales guy. And whenever I whenever I hired a salesperson, I always asked, What are you going to be selling for me because I wanted to see how they would respond. And usually people said, well, we're going to sell your, your products, your CAD system, or later it was tape backup systems. And this is what they do. When I asked this particular person's name is Kevin is Kevin still. When I asked Kevin, what are you going to be selling for me, he said, The only thing that I really have to sell is myself and my word, products are stuff. And ultimately, they're going to buy from me if they trust me, and I have to demonstrate to them, my knowledge, my understanding of what they need, and sell them on the fact that my word is my bond. And I expect that you would have to back me up on that. But everything else is stuff. And I still subscribe to that, that the products aren't really what you're selling, even in the most basic use car name car, or, you know, in a clothing store stuff. Ultimately, they're going to mostly buy from you. Because you have gained their trust, which means you've sold yourself.</p>
<p>**Melissa Deally ** 18:09
Right. And I agree with that, actually. And that's very true. And it's good to for you to point that out. Because you're right, that I still have relationships with those clients to this day, because of the strength of the relationships that we built over all of those years and their trust in me. And it was all always their choice to work with me versus someone else, you know, they had that choice to make, because we weren't the only hotel in town. Right?</p>
<p>**Michael Hingson ** 18:40
Yeah, it's it is really, ultimately all about us. And when we have that kind of mindset, what we are really doing is adopting a mindset of ongoing analysis. And that is, of course, what you really did. And I think that that's really important, because you are very much involved in analysis. You analyzed a lot of things after you were let go. And so you went into a different kind of sales after September 11 When I was selling for a computer company, and then people started calling and saying would you come and tell your story and tell us what we should learn about September 11. Ultimately, what I realized was that I had the opportunity to sell something a whole lot more basic than computer hardware, and helping people which was still a good thing but helping people make sure their data was secure and and stored and handled okay, but rather, now I got to sell attitudes. I got to sell a whole different kind of concept of being prepared to deal with emergencies on We're standing that blindness isn't the so called disability that they think it is teaching people to have attitudes that say, I can do more than I thought I could. Yep. And that really is as good as it gets.</p>
<p>**Melissa Deally ** 20:17
Yeah, I love that. And that's such a positive message that you were able to share out of something that was so horrific. Right.</p>
<p>**Michael Hingson ** 20:25
Right. So you went off, and you did a lot of analysis, and you had two daughters who had concussions, but obviously also prove that as a result, they had hard heads, right? Yes.</p>
<p>**Melissa Deally ** 20:42
They have both recovered, fully recovered,</p>
<p>**Michael Hingson ** 20:45
which is a good thing. So how did you then actually end up being a coach and a healing practitioner and so on?</p>
<p>**Melissa Deally ** 20:57
Yeah. So after I realized there was this gap in the model, and it made me wonder what other people did. I actually had people start contacting me, because it is a small town and they knew our story, how often does one household have two concussions, right? And they were calling me and saying, Oh, my husband got a concussion? What do I do? Or I have employers calling me saying, I have an employee with a concussion? How do I bring them back to work. And around the same time a holistic clinic was opening, and I was invited to work in the clinic to help other people that were struggling with concussions recover, and bring that nutritional piece to it that wasn't being addressed by other practitioners, because we have many experts in town when it comes to concussion. But I couldn't get liability insurance to work there because I didn't have any certifications. So I, again, had to decide, do I want to go down this path or not? And I decided that I did. But now I need to get a certification. So I'm thinking life coach, because that had been bouncing around in the back of my head ever since I've been let go. But it hadn't landed. And I thought, Okay, well, now I guess this is the time I need to do this. And I called a friend who was a life coach and said, Hey, you're a life coach, where did you do your training, I need to train to become a life coach. And he said, You don't need to be a life coach, you need to be a health coach. And I went, what, what's that I've never even heard the term health coach before. And I felt like that was just another, you know, drop from the universe for me as it directed my path. And I started searching health coaching courses online, I found one that I absolutely aligned with. And within 10 days, I started that training. And from the moment I started that training, I knew I had landed in my passion. I couldn't get enough of it. I just wanted to study more and more and more. And I started learning things going, Wow, how come I never knew that about my own body? And then why didn't somebody hasn't somebody ever told me this before. And I realized that after all those years in the corporate world and raising kids and being a wife that I just hadn't had time, or then the inclination to do extra learning on my health. And if I didn't know this stuff, there was probably millions of other people out there that didn't know it either. And that maybe I should be making health information more accessible for people. So that was one idea that kind of came out of that. And as I went through my health coaching, I did my life coaching but didn't enjoy it as much. I definitely stuck with the health coaching, then I came across the integrative health practitioner organization. And I love that because now we're using the science of functional medicine labs to understand what's going on inside the body. Because people don't know we obviously can't see inside our body, right, but our body is always trying to work for us, despite what we might be doing to it. But when it's out of balance, that's when we start to have, you know, sickness and disease set in. Or maybe it's, you know, weight gain, et cetera, et cetera. When we know what's going on, when we know where the imbalances are, we can guide the body back into balance by supporting the deficiencies by releasing the toxins because unfortunately, we do live in a toxic world as I learned when I was thinking about myself versus my grandmother, and bring the body back into balance. And when we do that the body takes over and heals itself, because that's what it's designed to do. And so that's the work that I've done for the last three years now is helping people understand the imbalances in their physical body, and how we bring that back into balance. And our modern world has is out of balance because of poor sleep, poor nutrition and high stress. Those are the three big factors. Yep.</p>
<p>**Michael Hingson ** 24:56
You have talked about the idea of over blowing trash cans and detoxing. Can you or would you please talk to us about that what what that means, why it's important and what the significance of all that is?</p>
<p>**Melissa Deally ** 25:10
Sure. So I like in our liver and kidneys, to the trash cans of our body, they are our detox systems, and try to help us get the toxins out. It's just like overflowing trash cans that you see in a city park, right? The reason our trash cans inside our body are overflowing is because since World War Two, we have had 144,000 manmade chemicals introduced into our environment that are getting inside our body through our waterways, the waterways, airways, we put them on our skin through personal care products we use, they're getting into our body to our food, because of pesticides and herbicides, etc. And as a result, our liver is overloaded. And our and undernourished is what I like to say. So all of these factors that our livers trying to deal with, its tasked with keeping our body clean, cleansing our blood every six minutes, but it was never designed to have to deal with this overload. And at the same time, we have nutrient depleted soil systems as a result of industrial agriculture, and take take take from the land without allowing the land to rejuvenate the nutrients. And if the nutrients aren't in the soil, they're don't grow into our food, then we're not getting them into our body. So our liver is undernourished and overburdened. And as a result, our bodies are struggling with a myriad of symptoms that people are very quick to accept as aging, as seasonal allergies, as genetics. And the reality is, is all the chronic illness that we have in the world today. So much of it, we don't need to have if people understood the importance of detoxing, and helping their body release these toxins.</p>
<p>**Michael Hingson ** 27:10
So we live in a world where, at least from my standpoint, I love drinking water. A lot of people don't they drink other things. And you know, there's something to be said for bourbon. But by the same token, we're talking about water. Yeah. So how, how do I deal with that? Because if we're drinking tap water, as you said, there are chemicals introduced. So what do you advise people just to make sure that they always have good glasses of water,</p>
<p>**Melissa Deally ** 27:41
get a good filtration system in the house. That's the best way you want to really ensure that you're getting a filtration system that is actually getting out a lot of the heavy metal toxins, some of what you're naturally coming into our water just from water coming down mountains and rocks, etc. As well as the chemical toxins. Berkey filters can be quite good, the Brita filters are pretty useless, they don't do much,</p>
<p>**Michael Hingson ** 28:10
or they don't taste that good.</p>
<p>**Melissa Deally ** 28:13
Or an actual filtration system that honestly is the is the best thing. And then also to recognize that we can't avoid the toxins anymore in this day and age, but you can choose to do something about them. And that's why I run guided detox programs for people to teach people how to safely detox in a way that's easy. I provide all the recipes, they're delicious. And you know, people don't have to take vacation to do a detox they can do it in their regular everyday life. And it's interesting because in a Vedic medicine, which goes back 6000 years, they still promote detoxification, to this day, Latin American medicine, same thing. Asian culture is still detox to this day. It's only in the western world where it's been forgotten. And we're told just to have a shower or a bath and wash your outer body. And that's enough for good health and good hygiene, but we're completely ignoring our inner body. And we do have to look after our inner body. Because as Hippocrates said, 1000s of years ago, all disease starts in the gut. When we look after the gut, we're boosting our immune system because 70% of our immune system is in our gut, our liver and kidneys are part of our gut. And what we know today through the science of epigenetics is that we have so much more control over our health outcomes than we were led to believe. It used to be that if your parents had such and such a disease that you'd be told you would get it too because of the genetics, but the genetics are actually only five to 10% of the equation. And the other 90 to 95% is actually the lifestyle that you live and what you're putting into your body and How you're looking after your inner body. And when you keep your inner body clean, and you're improving lifestyle habits, that's when you are shifting your health outcomes. And that's where we can eliminate chronic illness.</p>
<p>**Michael Hingson ** 30:17
So how do we go about detoxing, doing detoxification?</p>
<p>**Melissa Deally ** 30:25
So the way that I teach it is it includes putting the body into a state of something called autophagy, which is I just call it deep cleaning. And that's fasting. So we use a powdered shake, which has all the vitamins and minerals that the body needs in it to be supported and nourished while we don't eat any real food. And so what that allows the body to do is start cleaning house. You see, every time we put food in our mouth, that turns on digestion. And because we need to eat to live, digestion trumps the other system, right. But if we stop for long enough, and don't put food in, and instead, we have a shake with the vitamins and minerals in it, and it's very diluted, and we sip it slowly so that in sipping it, the body can absorb it easily without turning on digestion, we allow the body to go into deep cleaning mode. And the longer we're in it, the more it can do so after about 12 hours, we're in the state of autophagy. And then 24 hours now we're starting to clear up dead, dead cells and damaged cells, and sorry, at 12 hours, and we're getting rid of toxins, right? Then we're getting rid of dead cells and damaged cells. After 36 hours. Now we have the human growth hormone kicking in and starting to regenerate new young, vibrant cells, which give us new vitality and new energy. And then after on day three, now we start having some meals, we're spacing our meals apart, though, so that we can eat the meal and have time for digestion have time for cleaning, before we eat the next meal, instead of just grazing all day long, which has become a real problem through COVID. And everybody at home and the refrigerators just there and we just continue to eat and the body never gets a chance to get into any deep cleaning. And so it can't do the extra work that's needed to help support the liver and the kidneys. And then we use some supplements as well to support the liver and kidneys to.</p>
<p>**Michael Hingson ** 32:28
So how do you how do you respond to or what would you say about old products like nutrient systems where when you're trying to lose weight, they have a lot of special food. And they suggest that you eat a number of small meals every day, and shakes. But that what you're doing is you're changing your metabolism. Is that something that's totally contrary to what you talked about during the whole ongoing detox process? Or does it sort of coexist? Or how does that work?</p>
<p>**Melissa Deally ** 33:05
I'm not familiar with their program per se. We do need to change people's metabolisms when they're trying to lose weight. And it depends where each individual is at in that journey. Some people when they're trying to lose weight have been you know, roller coaster or yo yo dieting for years and years. And all they know how to do is eat fewer calories and eat fewer calories and eat fewer calories. But while that might sound like it makes sense, if I eat less, I should lose weight. The body is designed to protect itself, and the body doesn't want you to starve it right. And so as you start lowering your calories lower and lower and lower, people will often find Well, I'm not losing weight anymore. And the reason is, is because the body is now holding on to every little bit of morsel of food that you're putting in not knowing when the next morsel is going to come and it doesn't want to starve. And so it's slowing down the metabolism. In order to have that have you tried to feel satiated for longer, right? And to protect itself from starvation and take longer to break down that meal? Will we need to actually be speeding up the metabolism and getting you moving? In order to have you actually lose weight? So again, it's kind of counterintuitive for people and if they're coming from that place, then having smaller meals more often might make sense. But I would be looking</p>
<p>**Michael Hingson ** 34:35
really if it's really doing the job of helping to increase your metabolism. Exactly. And yeah, I'm not either yet but I'm starting to learn about it. But it makes sense if if it changes the metabolism. Clearly that's a good thing.</p>
<p>**Melissa Deally ** 34:55
There are yes there's other ways we can be changing metabolism as well. little bit, I would be going to first.</p>
<p>**Michael Hingson ** 35:03
Yeah, understand, but it is, but it is all about changing habits. It's all about changing mindsets, and it's all about giving the body what it really needs. And the things that you are saying are not magic. And I have heard them many times before. We, I know Karen and I tried to eat in a very healthy way. So we don't eat a lot of fried foods, we don't try to eat any more foods with chemicals than we have to we get food, we get meats and so on from sources where there are not preservatives introduced and things like that, although I'm sure that there are still some chemicals that exist. But still, it's, we do have to eat better. So chips aren't necessary every day.</p>
<p>**Melissa Deally ** 35:51
Correct. And I love what you're saying is you're trying to make those healthy choices. But you're also recognizing that you can't do it 100%. So we do the best we can. And then we support the body in helping it to detox to get rid of the rest. And you're right chips aren't needed every single day. I teach the 8020 rule, right. So when people are finished their detox with me, I teach them how not to retox after the detox because that's obviously a really important step. If they've done all of this work, right, and they're feeling good, they don't want to go back to feeling the way they used to feel. And I'd teach them to make it a lifestyle, because you can't just do one detox in your life and think you're good to go. It's you know, do a 21 day detox to start, but quarterly do a seven day detox because the toxins are always coming in. And you need to keep always getting them out, right. And in between, we're living by the 8020 rule, where 80% of the time, you're choosing to eat in a way that nourishes and serves your body, and 20% of the time, okay, maybe that's not the best choice for your health, but you're out with friends, or it's someone's birthday, and you're celebrating a cake or you're watching a hockey game, and there's chips, whatever it is, you can plan around that in your week, because you know, when you're gonna have social things, and you don't have control over your food, and then you know, when you're at home, and you do have control over your food. And when we eat 80% of the time really well. And only 20% of the time we're not eating well, the body can cope with that. And it's not causing undue inflammation on the body and undo breakdown, etc, of cells and, you know, causing ill health. But when we do it the other way around, and 20% of the time we're eating well and 80% of the time we're not and we're living at fast food, joints, et cetera. That is where we're going to, you know, cause the ability to break down.</p>
<p>**Michael Hingson ** 37:44
There is something to be said for the concept of Girl Scout Cookie, Thin Mints, however. And we we buy to support the Girl Scouts, but I put them in the freezer, we asked, I usually like to buy a case at a time, which is 12 boxes. Yeah, this year, somehow accidentally, when the order came, it was two cases which is worse. But unfortunately for the Girl Scouts being in the freezer and out of sight, those two cases will probably last us two or three years. Right. And, and it really is a treat, to eat to eat them. Both of us, fortunately, are not snackers, which is great. So we and we eat dinner. And that's basically it. And we sometimes will have dessert and sometimes not. But at the same time, you're right 80% of the time, we should really be eating as healthy as we can and we should be working in a way to keep our systems is free from chemicals and so on as possible. And for us, even 20% is probably high of the other, which is great.</p>
<p>**Melissa Deally ** 38:55
Right. And so a couple of things that you've said there, you know, not eating after dinner is really beneficial for the body as well. Because that allows digestion to be completed before you go to bed. Ideally, we want to finish dinner two to three hours before we go to bed. Because when digestion has finished before we go to bed, then the body when you fall asleep can start detoxing. And that's when the body is designed to detox is overnight. But if the body's still in digestion mode because you ate and then went to bed, like within half an hour, the bodies too busy digesting to start detoxing. So you're not getting the same window of detoxing happening overnight. Plus you're not sleeping as well when the body's still in digestion mode, right because that uses energy too. So I just wanted to share that with you. So yeah, keep that up. And then also your comment about Girl Scout thin mint cookies. I know them very well because I'm a girl guide leader here in Canada have been for 17 years now. Both my daughters have funded trips to New York City. You to Europe by selling girl scout cookies among other things. And, and so is interesting because they're in the freezer, they are absolutely delicious. And sometimes when people are buying them, my daughters would give them tips on how to best enjoy them. And we would always be saying put them in the freezer, or maybe you crush them up and serve them over ice cream. I know Dairy Queen, here, the owners had a daughter and Girl Scouts or Girl Guides. And so at one point, they were serving Girl Guide, cookie, Dairy Queen ice cream sundaes and things. But those, they were something that I enjoyed, but I also had them in the freezer. So they were out of sight out in line. And we didn't buy case we buy a box or two, but they would last a long time. And they were very much a treat</p>
<p>**Michael Hingson ** 40:49
when we buy a case, because we can afford to do that for the next couple of years. And so it's it's supporting the girls. And I want to do that too. So and that's</p>
<p>**Melissa Deally ** 41:00
awesome. And you have many more flavors than we do. You've got like 12 flavors in the States, we just have the the mint slices. And then we have the chocolate vanilla creams in the spring,</p>
<p>**Michael Hingson ** 41:09
we get pretty fixated on the Thin Mints. And so that's what</p>
<p>**Melissa Deally ** 41:14
you have like 12 flavors there. But just back to our conversation on sales, I just want to say that my younger daughter in particular has developed, she's now at university, but she has developed incredible sales skills because of all of those years of selling girl scout cookies. And my older daughter did a really good job with it as well. And she what I found with her is she got really strategic at the age of five. And she figured out if I stand outside this store right in front of the exit so that people can actually go left or right, and they have to listen to me, I increase my sales.</p>
<p>**Michael Hingson ** 41:53
The we have a market near us. And when you go into the market, there's an entryway. And you go into this little kind of area where the carts are stored and so on. And then you go into the store. And the girls have very strategically put themselves right between the two doors. Right? So you can't you can't miss them. Right? And then the really smart ones have learned to say things like, I would really appreciate it if you would buy a box or whatever of cookies as opposed to would you buy a box of cookies? Because the typical answer is going to be no but it is a lot harder, rightfully so to resist, I would appreciate it if you would write. Very sales tip for all the girls listening out there for next</p>
<p>**Melissa Deally ** 42:46
year. One of the one time when my daughter really surprised me was somebody came along and she was outside a store and she had her cat blanket over a shopping basket and all the boxes of cookies decorated on top. And they said, Oh no, no, I don't want any cookies. I've bought too many already. I've eaten too many. And when chic. That lady came back out of the store, my daughter said to her, I know that you said you've eaten too many. But how much would your colleagues love it if you took some cookies to work with you tomorrow? There you are. And the lady bought cookies. And then my daughter went on and said, and probably you have some neighbors that would love a gift of a box of cookies. And so she ended up walking away with several boxes of cookies after that, so I thought that was brilliant. She came up with it on her own, I was just standing there for moral support. So as a selling cookies teaches these girls have, you know, a lot. And as we discussed at the very beginning, we are always selling no matter what what stage of life we're in. And so it's a very foundational skill, but they're learning.</p>
<p>**Michael Hingson ** 43:58
So tell me a little bit more about deep tax programs. You have detox programs. And I believe that you can go to the store and other places and buy T dot detox programs. How are yours different? How did you get into that? Or where do you get them from love to know more?</p>
<p>**Melissa Deally ** 44:15
Yeah, so my detox programs are created by a naturopathic doctor and my mentor who I did my integrative health practitioner training through and they're based on exactly what our physical body needs understanding the fact that we have overburdened and undernourished liver and kidneys. Whereas the programs that you buy in stores very often it's a detox tea, or it might be just a, you know, generic detox program, that if you think of an overflowing trash can, they might scrape off the amount that's overflowing but not actually empty the trash can. Whereas the program that I offer is literally picking Yep, that trash can and emptying it. And it's also guided, because it's very individual. And so I put clients on an app so that they can track how they're doing all of that information flows through to me, so I can support them. If they're struggling, I can cheer those on that are doing well. They have the ability to ask questions of me throughout. I provide recipes, because I want my clients to have that kind of success. And they get that by being supported. When you go and buy a program at the store. You don't have that support. You have to, you know, do it yourself, and how often do we give up on ourselves, right? We don't give up on other people, but we tend to give up on ourselves. So that's the main difference is the accountability piece, the support the guidance to customize it for each individual, because they're coming to it from a different place of health, as well as the fact that it's created by a medical doctor who studied Ayurvedic medicine, Chinese traditional medicine, and naturopathic medicine and taking the best of that to create this program.</p>
<p>**Michael Hingson ** 46:03
Of course, the question that one would think of is, oh, gee, this must be pretty expensive. How, how much does it cost? I mean, obviously, no price is too high when you're truly trying to take care of your body. But economics are economics.</p>
<p>**Melissa Deally ** 46:19
Exactly. So what is your health worth to you? Right, so the detox kit itself is 269 US dollars for the three weeks, that's not per week, that's for the three weeks, and for six of those days, you're not eating any foods, so you're saving on your grocery bill. So pretty reasonable price for a three week period. And then it depends whether people want to work with me in a group program or a one to one program as to what price point they pay for my services. And as you said, what it comes down to is what is your health worth to you. And while it might be a stretch for some people, when they start out working with me, by the time that they're through the detox program, they are so ecstatic by the results they've had, how much better they're feeling that they're telling me that I should be charging three times what I'm charging. So</p>
<p>**Michael Hingson ** 47:09
I will also bet that for those who are interested in it, and are concerned about doing it, you will also lose weight from it. Or most likely you will</p>
<p>**Melissa Deally ** 47:24
you absolutely you will, it starts the weight loss process for people in a really healthy, natural way. Because those toxins weigh something. And at the same time, I'm teaching about digestion, I'm teaching about eating the right way for your body and understanding nutritional myths and supplements. I'm teaching about sugar, where it's sneaking into your diet, et cetera, et cetera. And then as I said, how not to retox after your detox. So it starts the weight loss journey, that people then have the skills and the ability to maintain beyond the end of the program. And I put them into a detox grad membership program for people that do my group program with me and get all of this learning so that they can have monthly calls with me just to get their questions answered. And there's no charge for that. It's because I want to allow them to continue stepping into this choice of living healthy and improving their health and be connected to a community of like minded people.</p>
<p>**Michael Hingson ** 48:26
What do you like best about what you're doing now? You obviously you're very enthused about it, what, what really stands out to you about what you're doing now.</p>
<p>**Melissa Deally ** 48:35
I absolutely love seeing the results my clients get it is so fulfilling for me. And it brings me such joy from whether it's detox clients that are ecstatic that their, you know, long standing pain has gone away that they're sleeping like they've never slept before they wake up with energy, like all of those are big wins for people in our busy life. Right, too. You know, recently I had a client who suffered from chronic fatigue syndrome for 40 years, and tried to get help from various doctors along the way. And then was referred to me by a mutual friend. And I suggested we run lab tests and see, you know, where her imbalances were. And she did that because she'd never been offered that before. And I suspected that there was probably some heavy metal toxin issues going on. And sure enough, there were and we started resolving that right away. I could see where her mitochondria levels were at. And you know, there are energy powerhouses, if they're not functioning properly, it's hard to have energy so we're able to support that I could see where her cortisol levels were, and why she was sleeping at such odd hours. Not to mention something as simple as blue light blocking glasses helped her sleep better. So all of these things that we implemented together just within two weeks of are starting my wellness protocol, she messaged me and said, I can't remember feeling this good. You've just given me 40 years of my life back. And I spent the last three days sewing a new quilt and pillowcases for our bed. And I work nine and 10 hour days. And I haven't been able to do that in 40 years. And messages like that just melt my heart, because I love those stories.</p>
<p>**Michael Hingson ** 50:24
You mentioned lab tests. So how does that work? Because you do everything virtually right?</p>
<p>**Melissa Deally ** 50:28
I do. And so the lab tests get mailed to people's homes, with the instructions on how to complete them. And then they mail them back to the labs and I get the results. And we review the results over zoom. And I write the wellness protocol for you. And I continue with a minimum of three follow up sessions. So we never just do one session. Again, that was a little bit of a gap in the market that I saw, it's great for people to be told what to do, but then do they actually go and do it. Right? Sometimes we already know what we need to do, and we're not doing it. So by having multiple follow up sessions, people are much more inclined to actually take action, follow the protocols, they know they can check in with me in between if they have questions, etc. And again, that support keeps people on track and gets them the results they're looking for.</p>
<p>**Michael Hingson ** 51:21
So do you ever tell people to get the lab tests? And to do it right, go to the doctor's office? Are your tests the same? Are they different or what?</p>
<p>**Melissa Deally ** 51:30
They're different. So the regular medical doctors don't have access to these, these are functional medicine lab tests. And I don't ever send anybody to a clinic, they literally get mailed to their home. And they're either a urine test saliva test, blood test or clipping of hair from the nape of the neck. And the blood test isn't a blood draw like you do at the doctor's office is literally prick your finger, and then let drops of blood fall down onto a card. And then you let the card dry. And you nail that off to the lab. So it's very easy for people to do their own labs at home. And they get very different information to what they've ever seen before. So they're powerful labs.</p>
<p>**Michael Hingson ** 52:11
Which is, which is pretty cool, huh?</p>
<p>**Melissa Deally ** 52:14
Yeah. So in terms of some of the information that people can get, as I said, we can assess for heavy metal toxins in the body, we can assess for mineral levels in the body, which is really important because in our stressed out world, we burn through our minerals when we're under stress, and then we become deficient. And then the body is you know, out of balance and can't bring itself back as we talked about earlier. And it also shows our mineral imbalances. So not only do we need to be deficient across the board with our minerals, but they need to be imbalanced with each other. There's another lab that shows if we have Candida, or bacterial overgrowth in our gut, mold or fungus, and it shows our neurotransmitter levels, because of the gut brain connection, it shows our vitamin levels, another lab shows our inflammation levels, people know or have heard that inflammation is the trigger of disease, it's not the root cause the root cause triggers that inflammation, and then that ongoing inflammation can trigger cells to turn on disease. But this test will assess our inflammation levels. So we know what's our risk, and can we bring our inflammation levels down. And when we know what they are, we absolutely can do that. Another lab looks at all of our hormones very, very important. Our sex hormones, or cortisol levels, or thyroid, insulin levels, vitamin D, and they're all interconnected. So having all of that in one lab is very powerful. And we can do food sensitivity labs. And then we can also do stool labs looking for parasites, h pylori, and all that kind of fun stuff that people don't want to talk about or know about. But there are reality, even in North America, they're not just developing country problems.</p>
<p>**Michael Hingson ** 53:58
The the idea of, of doing a lot of these tests certainly must give you absolutely quantifiable information, then, as you pointed out earlier, you're a numbers person. So that probably gives you a good base then for helping people understand what they really need to do. And I would assume that for the most part, people accept that unless they're just incredibly skeptical and don't trust anything.</p>
<p>**Melissa Deally ** 54:24
Usually those people don't buy the labs in the first place. And I've had some of those people and they question it and they go to their doctor, and their doctor will tell them that there's no validity in any of those labs. And that's fine. Like I'm not holding a gun to anybody's head, but for the people that are looking for answers or that really want to prioritize their health, that, you know, I always offer a discovery call to understand what their goals are, and I can show them what the lab results look like so they can get an idea of what they're going to get. And when people jump in and do the labs. They're excited to get their results and most of the time They're also excited to take action, because they want to feel better. And they've already done their detox with me at that point, because I start everybody with a detox. And they already know they're feeling better. And now they just want to continue that journey. And the reason I start everyone with the detox is a the reality we live in a toxic world and be, there's no point me giving someone a healing protocol, where they haven't done the detox and cleared out their pathways, because the healing protocol isn't all going to get to the cells that need it. If we clear out the pathways, it will, and then they get much faster results. It's kind of like that overflowing trashcan, again, it will stick an apple on the top, it's healthy, and you want it to get down inside the trashcan, if you put it on the top of an overflowing trash can, it doesn't go down inside, it just falls on the ground on the side doesn't get where we want it to go.</p>
<p>**Michael Hingson ** 55:49
And you really you're really passionate about what you do. Were you ever this passionate when you had a career working in the hotel industry and so on. You</p>
<p>**Melissa Deally ** 56:00
know, I absolutely loved that career as well. But it was a different kind of passion. And I, this passion that I have now about what I do is far greater simply because there is more fulfillment from it. Because I am changing lives, I am helping, you know, make the world a better place.</p>
<p>**Michael Hingson ** 56:22
So what would you say to people that have encountered an unexpected thing in their life, a change some experience that they didn't expect? What would you say to help them become more of a mindset of feeling unstoppable, and being able to move on?</p>
<p>**Melissa Deally ** 56:45
I would definitely encourage them to step back. And to as hard as it is, in the moment, to just keep reminding yourself, everything happens for us, not to us. And as I walk this path that will become apparent to me as to why this has happened. I don't know the answer right now. But to know that there's a reason. But when I look back with 2020 hindsight, I'm going to actually appreciate that this happened. And when we can bring ourselves into that headspace, we can release the regret, we can release beating ourselves up, we can release the sadness and the anger. And we get to move forward as opposed to staying stuck in our misery.</p>
<p>**Michael Hingson ** 57:42
One of the things that I would add, I think the one major thing I would add to that is, when something unexpected happens, we worry about all sorts of things, we sometimes let our mind go in different directions. And I advise people don't worry about the things that you can't control, it will only stress you out, focus on the things you can, and the rest will take care of itself. And if you read thunder dog, if you get thunder dog, we talk a lot about that, because that's a major part of my experience in the World Trade Center. And recognizing that we have to focus on what we can control and not worry about the rest.</p>
<p>**Melissa Deally ** 58:20
That is so very true. And I agree 100%. And at the start of the pandemic, I was doing daily meditations and just some learning for people. And that was one of the first lessons that I was teaching is to let go of what you can't control. Stop worrying about all the unknowns, and focus on what you can control. And when you bring yourself down into that space, again, you can release a lot of external stress.</p>
<p>**Michael Hingson ** 58:48
What final things would you like to say to people, we're going to have to wrap this up? But do you have any final words that you would like people to remember when when we end this?</p>
<p>**Melissa Deally ** 58:59
Sure i i would love people to remember the power of their mind. And their mindset and the way that they talk to themselves impacts their outcomes. And to think about how you talk to yourself and ask yourself if you talk to your best friend that way would they be your best friend. And if not, start talking to yourself as if you were someone that you love. And as you start to do that, life improves. And the other piece of that that I want people to know is that you can be empowered in your health. And if you're feeling that you're not, then definitely seek out practitioners that will help you get to that place of empowerment.</p>
<p>**Michael Hingson ** 59:50
There's nothing wrong with using coaches coaches are to guide and to help teach they don't solve problems, but they're great teachers.</p>
<p>**Melissa Deally ** 59:58
Exactly. We don't do it for you Are we guide?</p>
<p>**Michael Hingson ** 1:00:00
Well, Melissa Deally welcome, or thank you very much for being here and welcome, everyone to Melissa's world. I hope that you've enjoyed this. I really have learned a lot and greatly appreciate the advice and suggestions that you brought us. And I hope that we get to do this again soon.</p>
<p>**Melissa Deally ** 1:00:23
Well, thank you so much for having me, I really appreciate the opportunity to share this message and start changing the global the health of our global community and improving it for the better.</p>
<p>**Michael Hingson ** 1:00:35
So if people want to reach out to you and learn about the courses that you teach and the programs that you have, and how to take advantage of them, how do they do that?</p>
<p>**Melissa Deally ** 1:00:46
Best place to go is my website, which is <a href="http://yourguidedhealthjourney.com" rel="nofollow">yourguidedhealthjourney.com</a>. And people can book a complimentary call with me if they would like to discuss their health goals, they can also find my discover your toxic load quiz on my website, as well and take the quiz to figure out how toxic you are. And don't be shocked if the score is high. It's great to know that because then you know that you can bring it down.</p>
<p>**Michael Hingson ** 1:01:13
You see though the website one more time,</p>
<p>**Melissa Deally ** 1:01:15
<a href="http://yourguidedhealthjourney.com" rel="nofollow">yourguidedhealthjourney.com</a></p>
<p>**Michael Hingson ** 1:01:19
There you go. Well, Melissa, thanks very much. And I want to thank you for listening to us today. Please give us a five star rating. I think that what Melissa brought us in the way of a message deserves that. And I hope you do as well. So we'd love a five star rating. We'd love you to reach out and let me know what you think of our episode today and unstoppable mindset in general. You can reach me Michael Hingson at Michaelhi M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Michaelhi@accessibe.com And you can also reach me and learn more about the unstoppable mindset podcast by going to <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a>. And again, give us a five star rating. When you do or wherever you get your podcast from we would certainly appreciate it. So again, Melissa, thanks very much. We really appreciate you being here today.</p>
<p>**Melissa Deally ** 1:02:23
Thank you for having me and I look forward to seeing you again soon Michael</p>
<p>**Michael Hingson ** 1:02:27
will will do it.</p>
<p>**Michael Hingson ** 1:02:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Pivot</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ee8d3bf4-8f7c-4a5c-adfd-13548f3a7fb6.mp3?source=rss&amp;ext=asset.mp3" length="43759148" type="audio/mpeg" />
<itunes:episode>44</itunes:episode>
</item>
<item><title>Episode 43 – Unstoppable Vision</title>
<guid isPermaLink="false">https://pinecast.com/guid/aebb74b4-82dc-4603-bbb6-c4751328a155</guid>
<pubDate>Wed, 20 Jul 2022 11:00:51 -0000</pubDate>

<itunes:duration>01:19:08</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/27618dba-31f5-400b-9f34-00b07a311410/Unstoppable_Mindset-18.jpg" />
<description><![CDATA[<p>As regular Unstoppable Mindset listeners know, here we do not at all simply believe “vision” means eyesight. Dr. Carlos Archilla-Cady is a perfect example of why this is so. Dr. Archilla-Cady works today as an anesthesiologist in Florida, but during his life he went through a period of being totally blind. He never let his eye condition stop him as you will hear.</p>
<p>Carlos began his career working as a medical officer for the U.S. navy. It was later that Glaucoma began to affect his eyesight. However, as you will hear, even this situation which might stop most people Carlos worked through his depression and fear. He allowed himself to undergo several medical procedures that eventually restored most of his sight.</p>
<p>Through everything, Carlos’ vision never failed at all. He illustrates a precept I mention in my book, Thunder Dog, that says, “never let your sight get in the way of your vision”. During this episode Carlos will tell you of his dreams to participate in space travel as well as where he believes space will play a part in the lives of all of us.</p>
<p>Take a listen and hear a man who truly has “unstoppable vision”. Thanks for listening and please don’t forget to give us a 5 star rating after hearing Carlos.
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
Dr. Carlos Archilla-Cady is first and foremost a husband and proud father of two children. He is a Pediatric Anesthesiologist working at Nemours Children's Hospital in Orlando, Florida. He is the immediate past Chair of the Anesthesiology and Pain Management Department and member of the Senior Leadership Team. He recently obtained a Global Executive MBA from the IESE Business School. He is a healthcare leader, supporter of medical missions, researcher and frequent keynote speaker at national and international conferences. He is a veteran of the US Navy and a patron of the arts and culture. He has experienced visual disabilities in the recent past. This has motivated him to advocate for disability inclusion in all aspects of life, including employment and positions of leadership. He is a Space Explorer and astronaut-in-training as he advocates for disability inclusion in space tourism and exploration.  As a cornea transplant recipient, he encourages organ donation and would like to thank all donors for their gift of life.
 </p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
</strong>Michael Hingson ** 01:20
Well, hi, once again, it is time for another episode of Unstoppable Mindset. Thanks for dropping by. Thanks for being here. We have a fascinating guests today. I think he's kind of fascinating. And you're going to probably be quite engrossed and listening to what he has to say. I'd like you to be Carlos or chia, Katie. Carlos is a father and a husband. He is a hospital administrator. He has also become extremely interested in space and space travel. And we'll talk a lot about that. He also has had some exposure to being a person with a disability. We're gonna talk about that, and kind of how he's worked through all that he's got some good spiritual insights. And I think that what he has to say will resonate and kind of help us all so Carlos, welcome to unstoppable mindset. How are you? </p>
<p>**Dr. Carlos Archilla-Cady ** 02:21
I'm doing well. Michael is truly being an honor that you invited me to share this time with you and your listeners and viewers and readers today.</p>
<p>**Michael Hingson ** 02:32
Well, thanks for for being here and giving us a chance to get to know you better. So, as I usually kind of start these episodes, tell us a little bit about you growing up and kind of where you came from, and all that sort of stuff. Okay, how's that for a technical question? That sort of stuff? </p>
<p>**Dr. Carlos Archilla-Cady ** 02:50
Yeah, of course. Find yourself first. So you're right. You know, I really enjoy defining myself as what I do in life, my values. I'm a father of two amazing children, great husband, very loving family and always want to kind of start defending yourself. And within that context, in terms of where I come from, I was born and raised in Puerto Rico. My family was one of the Wilson in the 1980s moved to the Orlando center, Florida area. In right now there's a half a million Puerto Ricans in the area. That was kind of the first wave that moved into the mainland. So the past 30 something years Orlando has been my home, but because of other commitments, in terms of education, and also military commitments have been literally around the world. I still consider Orlando my home and my place of birth Puerto Rico.</p>
<p>**Michael Hingson ** 03:49
So you spent time I think in the Navy, right?</p>
<p>**Dr. Carlos Archilla-Cady ** 03:53
I spend 12 years in the Navy, I was commissioned some medical officer in 1988. In the body, they essentially they pay for full scholarship that pay for my medical school. In at the end of medical school, I had to pay back with my time. And when I finished my medical school, they gave me a deferment. To do my residency. I was a pediatric resident for in Orlando. And during my second year, they decided to the numbers have dropped and they needed me to to come on board. So my destination was an aircraft carrier that was already deployed in the Mediterranean. Is this about 1993 spent three years in the Persian Gulf and in the Bosnian war, supporting the missions during those years.</p>
<p>**Michael Hingson ** 04:47
What is it like being on an aircraft carrier? I've heard it described as really just literally a small city but what's it like?</p>
<p>**Dr. Carlos Archilla-Cady ** 04:55
This a small set of people don't realize that, that how many people we actually half on board. So the carrier by itself is about 4500 people. This is the people that are assigned to the carry in this different capacities. My capacity was medical officer, there's about three to 400 officers, the rest and enlisted personnel. But when the carrier gets deployed, and it grows at sea, we get an additional 3000 People one time, we have 4000 people. So there was a period of time that we have the air when you think about the people with the planes, and the maintenance, and the pilots and all the support team, but also 1000 Marines that were attached to the carrier that time. So for periods of our few months, we have 1500 people. And I enjoy. That's the part that I enjoyed the most about my military career was being deployed in the carrier, we had, you know, definitely place to eat, we have a post office on board, we have a church, we have different type of services in in our chapel, we have everything that you can imagine we have our own TV station. So we are very self independent unit.</p>
<p>**Michael Hingson ** 06:16
So did they did they show a lot of like us programming. And of course, like most TV stations, did they show a lot of reruns</p>
<p>**Dr. Carlos Archilla-Cady ** 06:27
tried to remember the TV, I remember, that was not something that we all did, actually, the the TV station that we had, that we have our own programming was very popular, because of course, you know, you'd like to see the people that you see every day in a different capacity. But there were movies that were shown. And there were, of course, the news. And I think one of the things that I like the most and sometimes I miss is being deployed during a period of time that it was a war going on. And we were part of it. And we were supporting those operations, that you felt that you were part of history. So when you saw the news, and they were talking about something, that was not something that was happening somewhere out there, he was actually you in the middle of it. And that that kind of excitement was just something that sometimes I miss. And also I think the way that we work as a team, the work that we support each other the camaraderie with the other shipmates, I think you know, out of the many things that have shaped my leadership style, I will say that my military career has been one of the most influential factors in shaping who I am today as a leader.</p>
<p>**Michael Hingson ** 07:40
When you had those 4000 extra people on board, the the people who were not normally part of the ship complement, did that, did that create real challenges? Or Did everyone get along because you're all trained to work as a team, or what</p>
<p>**Dr. Carlos Archilla-Cady ** 07:56
we all work to work as a team, maybe people don't realize that our aircraft carrier is an industrial complex, you have in the bottom of the ship, you have two nuclear reactors, to power the ship. And in the top of the ship, you have an airport, with 85 planes taking on and off 20 to 24 hours a day. So we all have a specific function, not only in our own departments and our own roles, but we also have a function to protect the ship. So we get into a situation that there is something that is threatening us, we actually have to go and something's called general quarters, which is a significant major threat to the ship. I mean, everybody has to go and battle and then staff their battle dressing stations. That means when there's a threat to the ship, everybody had an area sign in order to support what you will think operations that might lead into an attack. And we did that one time we were crossing the Strait of Hormuz, entering the Persian Gulf. And there were some Iranian ships or were too close to the ship. And then we went into general quarters because we didn't know there were there was a hostile action being taken against in the other time that we went was actually a submarine that was getting very close from the bottom of the ship and then got within a certain perimeter. And we didn't know that that's the purpose of that submarine was to gather information in terms of intelligence, what was a hostile action? So we went into general quarters that time.</p>
<p>**Michael Hingson ** 09:33
What did what was your position in general quarters?</p>
<p>**Dr. Carlos Archilla-Cady ** 09:37
So I I'm I staff and lead the forward part of the ship. So you think about it, the ship is in different compartments. And if you have an attack in one section of the ship to kind of seal off the section from the rest of the ship so the fire or the damage doesn't spread to the rest of the ship. So that area They have to be fully manned from the course every single logistics engineering services. But in my case, I was there to support, medical support, so anybody that is wounded, and to administer care.</p>
<p>**Michael Hingson ** 10:18
So when your tour of duty was over, what did you do?</p>
<p>**Dr. Carlos Archilla-Cady ** 10:22
So well, my duty was as a full, full time, let's call active duty, decided to just go ahead and finish my training. And that was in Norfolk, Virginia. And I was trying to decide what specialty Should I just go back and finish pediatrics, or do some of the other areas my intent at that time was to do emergency medicine for pediatrics. And my second choice was to do pediatric anesthesia. The options in pediatric anesthesia were better at that time that emergency emergency medicine, and I was lucky to be accepted at the Johns Hopkins University. That's what I did my, my training in sociology and pediatric anesthesiology in my department was combined with critical care. So we were, you know, what's a very comprehensive program that cover all those three areas.</p>
<p>**Michael Hingson ** 11:20
So, you went to Hopkins, and you kind of worked through that and, and we're an anesthesiologist, so you're or what exactly did you do?</p>
<p>**Dr. Carlos Archilla-Cady ** 11:32
Yes, well, I finished as a pediatric anesthesiologist. And after my time in Hopkins, I decided to stay there, they definitely have very good professional options if I stay within the institution. But my family was in Florida, there was a significant family poll. At that time my, my daughter has was born she was six months old. And I wanted her to be closer to you know, the grandparents and the family. So we decided just to go ahead and move to Florida and I started working in Palm Beach County, so in South Florida for many years.</p>
<p>**Michael Hingson ** 12:09
And you're still there.</p>
<p>**Dr. Carlos Archilla-Cady ** 12:12
Welcome senator from South Florida, I went to Central Florida, which is actually my home. But you know, it was I was the closest to Florida to Orlando at that time, being in Palm Beach County. And so I moved to back to Orlando, about 2002 timeframe. And I've been pretty much here since then, with some periods of time that I've gone somewhere else. I went back to South Florida for 18 months to develop a program there and then came back. So it has been a little bit of in and out period in during my time in South Florida. That's when I discover that I have the type of glaucoma that I that I do. So the diagnosis was made in the year 2000 While I was in South Florida.</p>
<p>**Michael Hingson ** 13:00
So that led to you obviously becoming some interest in the whole issue of vision, vision impairments and so on. So what happened to you? Why, how much were you involved with dealing with that glaucoma?</p>
<p>**Dr. Carlos Archilla-Cady ** 13:19
Oh, significantly, I think the my journey this is now 22 years of experience in glaucoma and all the complications from that truly has shaped my life forever. And it's try it's hard to kind of summarize 22 years of the medical treatment, the many chapters that I went through, but I can go try to go briefly at the beginning of this tell the story that was ironically working with ophthalmologists and have the melodic surgery for children. And I doctor in at the end of the day, you know, everything was well. I was on my way home and driving home. I started seeing that my vision when white like a very dense fog. And this acid was time becoming worse I pull the car over awaited he really became a really wiped out in over about say about 20 minutes division recovered, then I was able to go home. And at that point I just decided to call the same of the monologist that I was working with that day and say, this happened. I knew that something was wrong. I just didn't know why. And he said, No, you need to come and be seen immediately. So I get up on car, go to his office, and he start examining me doing the measurements. And then you get the famous home. And you say well, this is not a good sign. I know something is wrong. I just don't know why and I was very anxious for him to tell me. So at that time, the buy pressures were in the high 50s. What is normal for intraocular pressure is somewhere between 10 and 20. And he monitor very aggressively we did four drops and one medication called Diamox. And my vision and my condition was stable until like about year 2004. When I started losing vision on my right eye, and when that happened was, I was told, you know, you need to go to the best centers for ice, which happened to be Miami, which is not too far away, I was in Orlando at that time. And when there and they decided to do surgery intervention, they place a valve in both of my eyes, and this valve controls my pressure. So it's a passive mechanism. Once the pressure goes above 12, the valve opens up and drain fluid from the eye to the posterior part of your eye, and the pressures are normalized. And a year later, the same problem that I was having with the right, I started playing with my left eye, which is my dominant eye, we all we all have a dominant eye. In the precious we're into the 70s. In when people try to say how can I compare 70 pressure to something that I know better, imagining your blood pressure that is normally 120 over 80 being 500 over 300. That's the best analogy that I can get. So the word excessively high. But my I actually was pretty good, pretty good shape, you know, they didn't have any problems. And when I decided to implant another valve in my left eye, and I lost vision, I went to disability for about a couple of months. And I was doing well until about 2013 When I started having cornea damage likely secondary to the placement of the valve and the tubes going into my eyes. And I had my first cornea transplant in 2013 in both eyes. And I was in disability bow, two months and another three months. So it was a prolonged period of time. So when I tell my story, I tell people, it was not just one episode of dealing with visual impairment, it was multiple episodes at different times.</p>
<p>**Michael Hingson ** 17:23
You had a lot going on. And you eventually had to have corneal transplants and so on. How mentally were you dealing with all of that?</p>
<p>**Dr. Carlos Archilla-Cady ** 17:37
During my first set of transplant? I did well, you know, I'm one of those very optimistic, like a realistic, optimistic and the optimist and is something that cannot drive me forward. So I felt pretty confident that this was going to be it that these transplants, were going to give me long term control of my vision. And I was going to reintegrate what I was doing, which I did in 2013. But that didn't last too long. In 2018, which is five years later, I started gradually losing my vision more, the white out they can score cornea, edema, that led into my second set of transplants. And that's what was out in disability for about three months at that time. And, again, you know, this optimism that I have was very good until six months later that dust settled transplant failed one more time in then then then I said, Okay, this is this is different. This is this is a repeated failure, something is not quite right. And when I talked to my medical team, there was no guarantee. So they will given me that if we were to do another third set of transplants, that that was going to be the solution long term. But that was the answer that we had at that time with the technology that we knew at that time. And I think that was probably my lowest point I got by before my third set of transplant that I've received few months after that. I went to zero we're talking about totally blind. All I can see was motion in front of me. And I started kind of questioning my faith. I started questioning the why me I say questioning, what is it going to happen? This is going to be permanent. I decided to do a pilgrimage to Paris had been there before, went to basilica on top of the highest peak in the city of Paris. That is called sacred Kerr, which I felt something spiritually is special about that place. When there, you think about a pilgrimage. And they said, you know, you will be good you see when our priests but we don't actually have priests here they have an in another church is called our Motherland, which is Mary Magdalene, where the remains of Mary Magdalene are in the altar of the church. For the ironically, the person that was running the church was a priest from Boston. And so he reconnected right away. And he administering a Minister May the environmental deep, sick, which is the first time that I've been annoyed, is one of the sacraments in the Catholic faith. And when that happened, I started questioning. So what is going to happen next, and we're talking about miracle, and they start questioning myself, Am I ready for a miracle? He sounds wonderful that I can be sure that this will go away. And I just didn't know what a miracle will mean for me. So I remember asking him at the end. And he says some things I've something that I carried for the, for the rest of my life. He said, miracle is very different different people, what do you define miracle might be different to another person, define a miracle. And keep in mind that your miracle might be that you will have the strength to go through what you're about to go through. And so I came back, I had my third set of transplants. And right before that, I decided, you know, what, I stepped down on my leadership position, which was hard. I felt like I was letting people down in my department in the hospital that I have worked for for so many years. And I took an indefinite leave of absence, because I didn't know how long this will take. Eventually, the leave of absence and disability lasted for 10 months. And then, and then I will say that that was probably the most difficult time of my life. But at the same time, things, amazing things happened to me, that had transformed my life forever. When I had the third set of transplant</p>
<p>**Dr. Carlos Archilla-Cady ** 22:27
at the end of the surgery, my you know, we decided to do my dominant eye first, which is my left eye. My vision, the right eye, was very compromised by the fact of the corneal edema that was happening. In the end, I needed a transplant, but they didn't want to do the two transplants. On the same day, they usually spaced them out, just in case there's a complication or an infection. So that transplant occur about three months after that. And my surgeon said, We are lucky we got very young donors, we have a very high number of cells. So we got really, really good cornea tissue. And I said, Great, she said, but this time, you're gonna be in bed three days, a strict bed rest, compared to the usual 24 hours, they put a bubble behind your new transplant really attaches into your cornea a little bit easier. So I have to be I couldn't do anything. I you know, my husband has to feed me bathe me? You don't you're not I had not developed at that time, the coping mechanisms when accurately I go from somebody that is fully able to now fully or unable, at least from my perspective, and in a thing the one thing that carry me through those 10 months with some things that happen in the beginning definitely my family was extremely supportive. But also my faith really was very supportive during that period of time. And if I may share the story, it was day number two I was going to see the doctor day number three in the morning and then her my eyes you know bandage and couldn't see. In all I was thinking is when they remove this bandages, I don't know much I'm going to be able to see is it the transplant successful? Do we need to do something else? If this is going to work or not? I mean, it has so many questions. And in day number two, I was laying in bed in the hotel that was close by the hospital. And I started feeling I was listening to music music was very healing to me that's kind of it I still use music as a way to heal and meditate. And as I was listening to music, the music started fading In a way, in a fail, my body was getting very light in a failed this wonderful feeling that people called grace. And I started levitating. In this episode lasted for about three minutes. At the beginning of, I'm gonna be honest, I was very scared. And then I realized what was happening, and then became very peaceful once the episode, and I knew in my heart that I was very confident the next day I was going to get good news. So, when I woke up that morning, and went to a doctor, even before the doctor examined me and remove the bandages, I had a very strong feeling in confidence that this was a successful operation. And at that time, I was just saying, Okay, if you're gonna do this one, does this happen in a very special place, you know, like a US holding the hands of the people that you love looking at sunset or sunrise and special place in the world. And I said, you know why? So they have to happen in a hotel, in a Spring Hill by Marriott, which is not a bad hotel. I mean, it had free breakfast. And when did you pick up a better hotel, you start going through this kind of silly, silly thoughts. And I think the the the message is that we have to be open to that. And that can happen at any time in any moment. There is no special place, we have that capability within us.</p>
<p>**Michael Hingson ** 26:40
I gather that when the bandages came off, you did have a successful operation?</p>
<p>**Dr. Carlos Archilla-Cady ** 26:48
Yes, when they took the advantages, and they look at my lesion was somewhere between 2100 2150, which is for a newly open AI, in, you know, definitely craft being implanted. It was pretty good, I never had that good have a vision after a transplant, this is my third time with a transplant. And after that, I will say that I was just very energized, I said, Okay, maybe I will need an indefinite leave, maybe I can come back earlier. Of course, you know, you're you're a physician, so you know that you have this kind of honeymoon period. And then after that some healing process was going to happen. So in the days to follow my, my condition starting to deteriorate, meaning that my visual acuity what I had that day worsen, which is pretty normal, as the inflammation process started taking place. In over those 10 months, I think you can go through all five stages of grieving, I will say that I kind of skip the denial phase, because I knew exactly what was happening. So I guess the beginning was more this kind of mixture of anger and bargaining and the anger was more kind of why me. One of the things that I loved the most and I've been involved with, with the movie industry and the independent side and, and working with documentaries and bringing social justice documentary from all around the world to us audiences, and then just say the thing that I love the most, I might not be able to do it anymore, if I completely lost my vision. And so so having the process of anger that follow with the bargaining in the bargaining is, it sounds a little bit silly. And I don't know, some of your listeners may relate to this. But when I saw with my limited vision, someone that was either hearing in fear someone with mobility issues or was in a wheelchair, someone that had all the type of disability, you start saying, oh, would it be better to have that type of disability that the one that I have, and I felt bad, horrible for thinking that way. But that was I guess, part of the grieving process. In that they started my vision started getting a little bit better. But it took a long period of time. And definitely I went through a process of significant depression over a period of time I need to see mental health. And I think that was very instrumental in my recovery. And I did what we considered the standard mental health counselor and professional, but also alternative ways to for for mental health. And I had a coach a life coach. And I started telling her this my story and in I started kind of sharing a little bit of some of the visions that I was having during this period of time about what will be next what will be the next chapter in my life and I started having this vision and this dreams about that I was going to some point. Tell people about my story and power people inspire people, that I was going to be a motivational speaker or something in the similar, but I was going to share the story and that story was going to be inspirational to others. And she said to me, pretty much that's the same feeling and premonition that I have before meeting I met you today. And during our session. And another thing that I was trying to save in, I felt that I was in a safe environment with her. Since I had that episode of grace that I have maybe another couple of those, I started feeling that my tactile senses and hearing senses were very heightened. And I know that's normal, when you have one sense that is compromised, the other ones tend to overcome that by getting stronger. But when to the point that I could, I could feel the energy of a tree of the ocean of the people around me. And it was something new to me that I didn't have the capability maybe was something she always said to me, you I think you were born with that gift with that gift never surface until now. So I think I think that was very instrumental to kind of maybe be able to get that that help. And I think that's when I decided to go through what we call the acceptance phase. And I think that is what really carried me forward to today.</p>
<p>**Michael Hingson ** 31:28
How did you get involved with having a life coach, what made you do that?</p>
<p>**Dr. Carlos Archilla-Cady ** 31:33
Well, I heard many people about that. And the ironic part that she happened to be my front door neighbor. And so of course, the the access, the easy access really helped because I just, you know, we just have to visit each other. And we were all neighbors, and we already had developed a level of trust, as neighbors and friends not in that kind of capacity. And I knew about the word that she has done for others. So I felt very comfortable opening up to her because we already have that friendship neighbor relationship. So I said it was quite easy. But it's it could be very difficult for many people to seek mental health in general, and even more alternative sources of mental health. And part of that acceptance. I mean, I think that kind of helped me to go to the acceptance phase. And one of the things that I wanted to do is kind of reach out to the families of my daughters, something that I've never done before I have multiple transplant from from other donors. So I contacted the lions Bank, which is the one the largest I tissue bank in the country, and say, Is it possible that I can contact the donors? I know, I heard that you can do that. But I just never thought that I was able to do that. They said absolutely, the way it works is very low expectation. And we'll contact them and they will be the ones to decide if they want to receive communication from you. And if they want to establish some contact we're talking about this is months after third passing, which is a sensitive period, I find out that my donor from my left cornea was a 28 year old young man that died in an accidental way. And my donor of my right eye was a 46 year old woman also healthy that tie in an accidental fashion. So my the lions bank contacted me and said would you like to hear from the from one of the recipients? And they said yes. So I said okay, let me just write a letter, imagining the emotions I was going through what am I going to say? I mean, I wanted to say so many things about how the gift of life transformed my life. So I decided to send excuse me to kind of discuss the issue of legacy. So I wrote him a letter. And I said to them, I would like to thank you for your decision to donate. In the case of the the one of my daughters who he was a young guy, 20 years old. I said I I would like to thank you for your decision to donate his organs. And this is a beautiful example of love and courage. And I would like you to know that his legacy lives and continues to impact the lives of many people. And it's my duty to honor his legacy with my life's mission to care for those who are ill, and advocates for those who had no voice. And I said to them, it has been said the legacy of sowing the seeds in a garden that you will never see. Please know that discarding is now in full bloom, and leaves strong in the lives of many like me, that have been touched by the gifts of life of your loved one. They received a letter, they wrote back, that they were very moved by my letter, but they were not ready to make contact with me. And I said, I feel so energized that I was able to kind of convey the message to them. And it was something that an experience that I will carry for the rest of my life.</p>
<p>**Michael Hingson ** 35:38
Well, and have you heard any more from them? Or?</p>
<p>**Dr. Carlos Archilla-Cady ** 35:44
No, I've recently tried to establish additional contact. But I'm still I mean, we're talking about when I have years, where we've maybe we'll maybe we'll do it again. Actually, the lion lions bank will be the feature recipient story for the annual report that is coming out in May, that may trigger them to receive a copy and maybe, maybe we know, so it's a possibility. Yes,</p>
<p>**Michael Hingson ** 36:15
time will tell, but it is tough. And everyone advances and deals with these kinds of challenging situations in different ways. So you have, you've been the recipient, you've been able to reach out. And of course, it was a pretty traumatic and challenging time for you. So I would assume that even you writing those letters had to be somewhat therapeutic and helpful to you?</p>
<p>**Dr. Carlos Archilla-Cady ** 36:43
Oh, absolutely. I, especially when I did, you know, you want to try it, I wanted to write like a 10 page letter saying everything that how they this gift of life, transformed my life, and probably the life of many others that probably received other organs. I didn't know that part, these other organs were also donated. But you know, you'd have to be brief, and you want to kind of deliver your message. And for me, I was very comforted by the fact that they know that what their decision that they made, there was very courageous in a very difficult time, had transformed, transformed least my life, and I'm pretty sure they live for many others. Everyone that that becomes an organ donor. And not on average, you save a people's lives. So I know there were probably more than one person that were transformed by the gift of life. And this kind of acceptance can all kind of gave me the strength to say, you know, I'm going to overcome this, and I'm gonna go back to work and I have to give it time. And but I have to kind of the, I need to create a plan B. So my plan B was to say, well, since I've been an administrator, I can do that full time. I don't need to have the vision acuity that you need to have to do clinical. So enroll in a global executive MBA program did a business degree, which I just finished in March 18. And believe it or not, right now, the plan B could be compliant A, but at least of your comfort there have all options available to them.</p>
<p>**Michael Hingson ** 38:25
So do you do you work as an anesthesiologist today?</p>
<p>**Dr. Carlos Archilla-Cady ** 38:28
Yeah. So after 10 months, I return. Ironically, I returned to work March of 2020, this same week that the pandemic broke out. And I was able to give us in some way helpful because I think the a lot of the cancellations and the prioritize, right? prioritizing the care for those that were having covered related complications helped me in two ways, you know, the case law was lower, so help me reintegrate to the, to the kind of work that I did. So you were saying, Yeah, I went back to work. I was clear by my doctors to return to work in a part time capacity in March of 2020. Yeah, and which are everybody knows on March 2020, is when the pandemic broke out. And he helped me into into ways as there were so many cancellations to prioritize the care of patient would cover then the related complications. It was he helped me a little bit of reintegrate to my my my work a little bit easier. And in top of that, the fact that my specialty was probably the best specialty best suited to the needs of people had at that time were the experts in respiratory management, ventilator management, airway management, skills that are very, they were very important the early stages of the pandemic. So I felt that it was energize and even give me a sense of Continue the healing process, something that continues even in your career to go back to work, you can still continue your healing process. So gave me this energy to re enter gate to the kind of work that I was doing as an anesthesiologist in a quicker way. But also with a greater sense of purpose. You know, my skills are very well needed right now. And I'm making a very big difference to what my the hospital and our community is going through.</p>
<p>**Michael Hingson ** 40:30
So a couple questions. One, I want to go back to life coaching, do you still see her? Do you still do life coaching?</p>
<p>**Dr. Carlos Archilla-Cady ** 40:38
It's interesting that I did it for some time. And you know how life is you know, things get busier and wanting to business school. So I was doing 100% school and 100% work. So cannot the the mental health of the continuation of that has taken a backseat backseat. Now my clinical follow up, I mean, I go to Miami, which is about three hours drive or, or half an hour plane ride. I go there every quarter every three months. So I pray I have prioritized for the past two years. My last evaluation was about a week or two ago, it was pristine, they said my transplant looked phenomenal. And another thing happened was if I may say another spiritual story, the week before my appointment with my team, my transplant team in Miami. I was in Israel, and I have been in Israel for a couple of times before with the military. This time was more vacation. You know, my last day in Jerusalem, I knew about the blind man from Jericho. And we have been in Jericho the day before. And I said where did this miracle happen that is being told in the Bible. And they say he happened in this pool that is in the kind of outskirts of the city of Jerusalem, the lowest point of the city, where historically all faced the Jewish faith, the Muslim faith, and the Christian faith, all those people will gather in this pool to climb the mountain to go to the top of the hill where the city of Jerusalem is located. So what's the sacred place for all of them? In and that's kind of the reason why the miracle happened there. Because the people that had disabilities and in blindness was a no no cannot go into the city, they will not consider him worthy of going into the city of Jerusalem. And the they said the problem yes about doing this today is because is a bad storm. And it's raining when I say raining, it doesn't mean they're much. But when the rain is major flooding, because they used to significant amount of rain. And it was raining pouring and said we can go there. But please know that they might not let you go in because that pool gets flooded very easily. It they don't let people go there because they can have accidents. So I said well, let's go you know, I'm one of those that determined very determined person. So we go there. And as soon as we have right, the rain stop, and they led me in and I went to the pool cannot recreate it the the story from the Bible about putting putting some mod in your eyes and then going into the pool and wiping your eyes off from the dirt. And when I did that, Southern the song came out and he was bright and low carb and he was bright. And I felt something special. And I said okay, I need to I was on my way to Tel Aviv. Let's go back to Tel Aviv. As soon as I left the area, the rain started pouring one more time. And I'm telling the story because it's similar to the story that I received right before when I get and I got the third set of transplants to say, Hey, your evaluation that you're going to have next week is gonna be okay. So it was kind of spiritual but also very comforting. And, and I think all these things that I'm telling you right now, kind of lead into what I am today, which is for the first time I feel comfortable and empowered to tell my story. And my my hope is for people to know that I think by now, people that have been listening they can tell that this was not a one time this is multiple episodes of visual impairment, multiple setbacks, in keeping yourself with the hope and the determination that you are going to overcome this. And to let people know that today, I am very fully functional on 2025. And I have been able to overcome this. Going back to your question about mental health advice your life, a life coach, I think now that I'm telling this story, I'm going through this, also a little bit of emotional time, because I feel more vulnerable as I tell my story, but at the same time is has been very healing and very empowering. So I think I need to kind of find that support again.</p>
<p>**Michael Hingson ** 45:34
What is the difference between a life coach and a therapist, do you have a thought about that</p>
<p>**Dr. Carlos Archilla-Cady ** 45:41
the life coach can know is if it's not a licensed mental health counselor, and that could be you know, psychologists, it could be a physician, it could be a licensed clinical social worker. So this many people that can be licensed, so they're not licensed, they're just more coaches. So they're not licensed in providing mental health counseling. But they also have provide other ways of therapeutic regimens that probably you might not get from traditional medicine. One of the ones things that are discussed with the life coaches, I felt for many years, the in then, after this experiences happened, I, I feel the power of my hands having the ability to, to heal. And in sometimes there's some things that I cannot explain that I put my hands over a person of some time a plant, and something's change after I did that. And she was telling telling me about traditional alternative way of healing, which is called Reiki, something that is done in Japan, which is pretty much getting the energy of your body to go into your hands and place it in the area that needs healing. And that kind of that kind of energy. Encouraging, encourages healing cells to kind of go from different parts of your body to go to that area and promote healing. And so that was one of the techniques that I use while I was healing and what I was doing disability to help myself heal is to do some of that Reiki technique.</p>
<p>**Michael Hingson ** 47:28
Well, let me ask you this, how is your view of blindness changed? Having gone through all of the medical changes and so on that you've done?</p>
<p>**Dr. Carlos Archilla-Cady ** 47:39
I think, you know, leads to the second question is how my life evolved and changed since I decided to tell my story. And telling the story is for me to admitting that I'm a person that has been disabled, that have some minimal limitations right now. And I have the potential to be fully disabled in the future. So number one, are not afraid to be blind anymore. I know that this experience has empowered me that the same way that I overcame, the medical challenges and the multiple setbacks, I will overcome if blindness were to occur. And I started kind of thinking about what people with disabilities, blindness, mobility, hearing impairment, neuro disabilities, the, you know, the, the spectrum is so big right now, we have 1.3 billion people in the world with some type of disability. This is about 20% of the population in the world, in a study kind of uncovering the benefits, and that people with disability brings to life to an organization to employment. And I started kennel nursery and telling people that you have so much to offer and to also have the ability to advocate for them and talk to organizations to be open that we did this diversity inclusion movement in some way or fashion. People with disabilities work can will not carry through this process, the same way that the social justice movement in this ran and race, gender, LGBT rights, disability seem to cannot took us not a step back with a kind of back back on the line. And I feel that we need to start talking about that then. This year was very empowering to have the best picture in the Oscar award for the Sundance Film Festival for many years. And we always wanted one of our films to be selected as a Best Picture and we have many that were nominated and never won that one. And it was so good that the one that actually won for the first time in 35 years, was a film about hearing impairment about disability is in having a cast that was actually disabled not pretending to be disabled. In, in this, I think is opened the door for me to see disabilities not as a problem, but actually as an acid as something that we bring so much that to many aspects of life.</p>
<p>**Michael Hingson ** 50:26
We we often hear people talking about those of us who happen to be classified as people with disabilities as they call us disabled. And that means, by definition of the word we don't have the abilities that, that others except as things that you need to have. And what we've learned is that there is a difference in saying a person is disabled, as opposed to saying a person has a disability or, or something of that sort. Because the reality is that we all have challenges. And we all have gifts, and I've said it before on this podcast. But what is really a disability as such. And we've got to get beyond thinking that because somebody is different than us, because they don't do things like we do. Some of us don't walk, some of us don't hear, as you said, some of us don't see. But we have understood that. And I'm glad you came to the, to the conclusion that we have as much to offer, as anyone else does. We may not do it exactly the same way. But that is where our value comes in. And the fact that we are able to show others in our ways, the assets that we bring is, is hopefully something that over time will make the world more inclusive, I won't use diversity, because diversity tends to not include disabilities anyway, even though every sighted person has the disability that they rely on light. So we could pick on that. But the fact is that we all have value. And it's high time that society recognizes that. And yes, I agree with you about the Oscar winners this year. That was great. And it was exciting to to see that happen. I hope it will happen more. And then we will see more actors with recognizable and maybe not so recognizable disabilities actually be included in all areas of the moviemaking acting, television and media industries.</p>
<p>**Dr. Carlos Archilla-Cady ** 52:56
And so yeah, and I think that's kind of with the movement of diversity, equity inclusion, it is the inclusion part of the equation that is the most difficult, it requires an action. It requires a will by organizations and society to do that. But also kind of want to say the inclusion is your right, I don't like the word disability, but it's the best word that we have right now. Because it means this ability, you don't have the ability. So we need to see people not by what they're unable, but what they are able. And doesn't matter the way that you are presenting your wheelchair, you have mobility issues, visual issues, hearing impairment, neurodiversity, mental health, because there is some disabilities that are visible and disabilities are invisible.</p>
<p>**Michael Hingson ** 53:52
Well, and again, as I said, I could make the case that every single person on the earth has some sort of a disability. And that the reality is that a lot of the people don't have disabilities that they recognize as such, because there's been enough technology and work to overcome those. But now we need to bring the rest of us into that and become more accepting than we are.</p>
<p>**Dr. Carlos Archilla-Cady ** 54:22
And in addition to acceptance, I also want people to kind of move from accessibility. Right, and I'm working with many organizations to kind of move that the efforts that they're making because I know they're making the efforts in to move from accessibility to inclusion, especially in the business side. Now that I've you know, after completing my degree, I've been doing business school for the past four years, that there is such a thing as a disability economy. And there is a lot of innovation that is being as people with disabilities are producing we are, I always say that we are in a constant innovative state every day we innovate, because we try to accommodate our reality to a world that is not made for us. So we have to innovate. And sometimes you have good days, sometimes you have bad days. So you try, whatever you innovate the day before you have a bad day, the next day, you have to re innovate again, imagine how transformation on powerful that could be for our organization. In so we need to start kind of bringing closer together the disability economy. And the venture capitalists and investors to say this is an Arab can invest. I tell people, there's 1.3 billion people market, these people have a trillion dollars of income in progress believes that is somewhere between one and $3 trillion dollars of that a trillion is disposable income. So I signed to say this is it's a win win, you create solutions. But if you actually find and invest in people that are coming with disability products and solutions, those solutions, not only can definitely have a potential to be business have a business sense, in terms of creating value. But also imagine that many of this, what people call special solutions become universal solutions that everyone in society can benefit from. And the best way to do it is to be sure that people with disabilities are included in the leadership structure of the organization. So you can actually promote this innovative mindset that will bring us something that we have to develop in our own lives.</p>
<p>**Michael Hingson ** 56:54
Right. I want to switch to something else that I've been very curious about. And that is that you have become interested in space travel. Tell us a little bit about that.</p>
<p>**Dr. Carlos Archilla-Cady ** 57:08
That's, that's my new. My new area, Carlos always gets into a new project from time to time, then this is my new one. The way that I got him interested, I mean, definitely, as a child, you know, that's kind of your childhood dream to one day be able to go to space and reach to the stars. And the in my readings. Recently, this is a few months ago, I've read about a story about a group of 12 disability ambassadors that were chosen by a company called organization called astral access to do a spatial studio gravity flight. And of course, they chose different people have different types of disabilities. In when I read a story, I said, Okay, I have always thought that space travel is completely off limits for people like me, you know, we will not qualify, we cannot be pilots, we cannot definitely qualify for the astronaut training. But when I saw that, they said, Well, maybe maybe we can do that. And now that we have the space tourism industry, that you don't have to be a fully trained astronaut, but you can still have the opportunity to go to space. I say, you know, why not me? So I decided to reach out to many of these disability ambassadors that were in that flight. That was in October of 2021. And I started learning from then how healing and empowering was that experience to them that when they were in zero gravity, they were not. They didn't define themself about what they were limited. But what they were able they were floating in the air, they didn't feel that they have any mobility limitations that didn't have any visual limitations. So hearing limitations in that kind of environment, they were have a significant sense of freedom. And I said, Well, I want to experience that. So I talked to the company and I wanted to say you know want to use this experience, not Arsa experience what they experience, but also maybe advance this disability inclusion message that disability inclusion can also happen in space travel. And I was kind of having some signs that I brought a while I was in zero gravity. We were about eight and a half minutes and zero gravity. I was able to kind of show those signs to the cameras and they'd have to photographer taking pictures in people, you know, kind of kind of create awareness about disability inclusions about veterans or disabled veterans in space, and also promote organ and tissue donation. In addition to that, I knew that with glaucoma, there is some reports see that there is some effects visual effects of being exposed to microgravity. And one of the things that that I'm more concerned about is elevation on the intraocular pressures and pressures inside my high. And those have been reported to be in healthy volunteers that they have increased somewhere between 10 and 40%. So I wanted to measure that myself. So negotiated with the company to do it in a safe way towards the end, the last minute minute and a half of microgravity, my pressures went up about 31%. So I was able to measure that. And that happened immediately after we enter zero gravity. And within one minute of leaving zero gravity, they went back to normal. And I'm believed to be the first person in history to measure with active glaucoma to measure the internal pressures in zero gravity.</p>
<p>**Michael Hingson ** 1:00:57
So what's ahead for you in terms of space travel? And you're interested in this?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:01:04
Yes, I mean, I really want to continue knowing more what happens with visual changes in my fingers posed to microgravity. I mean, right now, there have been some research that has been done, actually quite a bit of pretty good research. And we know already that you intracranial pressure increases in zero gravity, during 12 o'clock, precious increases uses zero gravity and the spinal fluid that you have in your brain, the amount increases in zero gravity primarily from recruitment from the spinal fluid that is in your spine, that goes all the way up to your brain. And then so the ventricles which the areas of the brain the whole, your spinal fluid, get enlarge, put some pressure into the ice and the ice get flatten in these changes can last for days, they delete and the intraocular pressures tend to normalize by day number three, or four or space travel. So it will talking about the space industry and having anyone including people with disability and visual disabilities with glaucoma, which is 100 million people in the world. With glaucoma to be able to have this experience, we need to make a safe for them. So the more we know about the effects, the more we can actually prepare, then maybe additional medications may be so acute treatment while you're in the zero gravity, so that way we can do this experience safely for everyone. And this this has, has been well studied. by many scientists, there is a term that NASA came up to describe this phenomenon. In one of the things that we see is that astronauts that are in space for a prolonged period of time, especially those who are for their for weeks or months, when they return towards they their visual acuity goes from 2020 2015 to like 2200. In that happens in about 70% of people that go we have a prolonged exposure to microgravity in the solar effects. In addition, you know, there's optic nerve and edema which is swelling of the optic nerve, the veins around your eyes, they can swollen, this on retinal changes, so probably is more multifactorial is not the increase in the intraocular pressures and the intracranial pressure that causes these visual changes. So we need to meet the need, we need to know more about that. So one of the things that I would like to do is continue having some opportunities to do this research, but not in healthy volunteers in people like me, so we can make a safe for people like me to go to space.</p>
<p>**Michael Hingson ** 1:03:54
So are the changes permanent?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:03:58
Yeah, very good question. So the right now this changes, last four weeks, two months, they have been very rare. repond are reports that this can last for years. But there are definitely self limited as soon as you return back to to you know, to normal gravity. And this is this the name of this syndrome is called Space Flight associated neurotic syndrome. And as I said, it's it can be observed as many as 70 to 75% of people that has been exposed have a prolonged exposure to microgravity. And so I did this for two reasons. I wanted to know how my body responded to microgravity. So when I do my my space flight, I will be able to prepare myself and maybe talk to my teens is anything that we can do extra medication, right, that I can do right prior to enter microgravity and made this experience a little safe not only for me, but for people like me.</p>
<p>**Michael Hingson ** 1:05:00
So, philosophically speaking, why should we be exploring space?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:05:07
I think this is the I have to go back to the title of your podcast the unstoppable mind. We as humans, human kindness is in a constant state of evolution and a constant state of, of exploration. You think about it, you know, we when, in the past six, 8 billion years we went from one celled organism into a multi celled organism. In addition to that, we you think about explorers in the 14th and 15th century, that decided to explore the world we're talking about the famous Portuguese and Basque explorers at first started venturing into the world. This is part of our nature. This is part of human nature, this part of humanity. And so the next step is same way that when we established the United States, we wanted to hold to this kind of westward move to expand our country, to things because we wanted to explore what was west of what the 13th initial colonies had territory that they had. But also because we wanted to discover what other things that we can actually discover there that can make society better. So we have been doing this exploration for years. And we are now naming this in some way we say to space for Earth, in why's that low Earth orbit colonization is the next step for humankind. That's the reason many industries right now many companies we're talking about dozens, or maybe hundreds of companies are developing what this new space station will look like. And most of them will be privately funded. And we're talking about hundreds of people in space orbiting the Earth in low orbit. I always say that this is going to be the next internet. Because when you do that, then you have to create a new industry, a new type of economy is a service economy. For those hundreds of people that are orbiting the Earth. There is also a medical research economy, that is also innovation economy, things that we can actually innovate there that can bring solutions or new products to make life better on Earth. In addition to the research and medical advances, and the and producing new products, the products that we already have to innovate, to actually service those space stations, mostly private that we're going to be seen in the years to come. The solutions that we have to create can actually be commercialized to create solutions for problems that we have on Earth, the same way that I was telling you. Disability innovation can actually not only create special solutions, but create universal solutions. The same thing with space exploration can actually create no special solutions for the space industry, but actually create universal solutions for for all of us.</p>
<p>**Michael Hingson ** 1:08:22
How soon do you think we're going to see space colonization, low Earth orbit colonization be a regular part of our society?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:08:34
I think just I will not be surprised that within a decade, we're going to be seeing more and more this, this prototypes are already made, some are being built. I think the first the next decade will probably bring more space stations, especially knowing that International Space Station will be decommissioned in that period of time, in 10 years, for now. I think they're trying to stretch every every so often they stretch out a little bit longer, because is a lot of investment that has gone into it. And the next step will be Believe it or not colonization of the moon and looking at the resources that we can find in the moon. But also we can actually not only do colonization for research and medical advances and new product development, but we can actually move certain industry that can be polluting industries that can be actually placed in low orbit. So we don't have to worry about the side effects of polluting effects of these industries. We can actually develop new sources of energy imagine solar energy that we can capture, even in a higher power. And then that energy being beamed down towards Empower Earth in a clean renewable way. So yes, I think the low Earth orbit colonization is something that we might see in a decade. Moon colonization and something that probably is a little bit down the road. But we're destined to be an interplanetary species is just our nature. I think, you know, it's within us, it's in our DNA to be unstoppable explorers, because collectively and individually, we all have an unstoppable mind.</p>
<p>**Michael Hingson ** 1:10:20
Being a science fiction fan, I, I can't but think of Arthur C. Clarke and his proposal or, or visioning of an A space elevator, an elevator that actually would take people into space, to space stations and so on from Earth, that there would be a structure that would be 100 or 200 miles tall, that would actually go into space. And that would have a synchronous orbit space station that would be attached to the elevator, and people could actually ride it up to the spaceship station and go from there might be an interesting concept.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:11:00
Yeah, I mean, they talking about the Hyperloop, that we're talking about that connecting cities within minutes, you know, within minutes versus hours of flight, the same concept can be applied to have a Hyperloop that connects the surface of the Earth with some of this low Earth orbit. Space Stations, one of the things that also is being developed is to have like the same way that you have airline hubs, you know, like Dallas at the JFK is to have some kind of hubs in that orbiting space at the hole, the old times, and you can have a Hyperloop connecting Earth to this hub. And then from there, people hop to the different space stations to the moon, and potentially to other planets, you know, always say that we, they always have taught us for years that the sky's the limit. And and now we say no, the sky is no longer the limit, the universe is the limits, space is the limit. And I think by we essentially were limited, as a human species, by our ability to dream, if we are capable of dreaming and envisioning a future that is different, better, more powerful than the one that we have today. Then that future can happen because we have the capability to dream about it.</p>
<p>**Michael Hingson ** 1:12:30
And that really means being unstoppable, which is what we're all talking about.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:12:36
We have to have an unstoppable mindset, we have to have an unstoppable mindset. And and I think, you know, in the past few minutes, I never thought that what I said that I'm a person that has a lot of determination always been that way, never equated on determination to having an unstoppable mindset. But if now that I've been talking to you over the past few minutes, really makes me think that what really carry me on to where I am today, and I will be in the future is that unstoppable mindset. I think that was what really empower me during this years,</p>
<p>**Michael Hingson ** 1:13:19
I believe it. And with that, I think we'll go ahead and close this particular episode of unstoppable mindset. But at the same time, we have to have you back to hear more about what's happening with you in space and some of the other things that are happening. And we'll we'll make that happen. If you're willing to do it, we'd love to have it happen as well.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:13:42
Oh, that will be absolutely a pleasure and an honor to do that. I'm scheduled right now to go to space, probably sometime in 2026. And I'm also working with the space tourism companies, mostly all of them being able to meet the CEOs and the high executive to make space travel accessible to everyone, especially with people with disabilities. And during this process, we're discussing about probably me going a little bit earlier. So I can be one of those and start providing some input to these companies to say how can we make space travel more accessible? So I will keep you posted by me, you know, when I go to when they're when I'm closer to the app when I have our confirmation that something has moved over earlier, and wouldn't be nice to come back to you and say, Hey, I did it. And this is this is what happened and share that experience with all your listeners.</p>
<p>**Michael Hingson ** 1:14:41
Well, if you're in space long enough, I'd rather do the podcast while you're there.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:14:46
You know they they're developing Wi Fi in space so that way</p>
<p>**Michael Hingson ** 1:14:50
we can we can get good audio in space. No question. Well, Carlos, thank you very much for being with us. If people Want to reach out to you and learn more about some of your activities and so on? Is there a way for them to do that?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:15:06
I'm very good. If you send me a message through my LinkedIn, that's the only social media that I belong to. I think I'm going to be doing the Instagram in the near future, or my email and something that you can actually share. When you oppose the episode. I will try to answer as quickly as I can. But give me a little time. But I love to continue this conversation with anyone that feel inspired by this story or would like to know more about it.</p>
<p>**Michael Hingson ** 1:15:33
And what's your email address then for people?</p>
<p>**Dr. Carlos Archilla-Cady ** 1:15:35
It is my first initial C and last name, A R C A C H I L L A M D@gmail.com.</p>
<p>**Michael Hingson ** 1:15:45
Well, thank you again, for being here. This has been fascinating and fun. And I'm older than you. But I think I would also have to go to space, we'll have to figure out how to make that happen.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:15:57
We'll figure out a way for you. Maybe they were maybe you and I can go together.</p>
<p>**Michael Hingson ** 1:16:01
That would be a lot of fun. I don't know whether Alamo the guide dog will get to go. But I suppose we could get a spacesuit for a dog. But I'm not sure that he would like weightlessness, but something to explore. Well, thanks. Well, thanks again for being here. I want to thank you for listening out there, wherever you are in space or on the earth. We appreciate you and we appreciate your comments. So please feel free to email me at Michael M I C H A E L H I at accessibe  A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a>. And Michael Hingson is spelled M I C H A E L H I N G S O N. We'd love to hear from you. Please give us a five star rating. When you listen to this we we value those and we value your input if you know of anyone else who we ought to talk to about being a guest on unstoppable mindset. Bring them on. We'd love to hear from you. And Carlos again. Thank you very much for being here.</p>
<p>**Dr. Carlos Archilla-Cady ** 1:17:06
Pleasure being here. Thank you so much for the invitation and the opportunity.</p>
<p>**Michael Hingson ** 1:17:10
Thanks very much.</p>
<p>**Michael Hingson ** 1:17:17
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Vision</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/aebb74b4-82dc-4603-bbb6-c4751328a155.mp3?source=rss&amp;ext=asset.mp3" length="50922718" type="audio/mpeg" />
<itunes:episode>43</itunes:episode>
</item>
<item><title>Episode 42 – Unstoppable Mom</title>
<guid isPermaLink="false">https://pinecast.com/guid/b1bc3c94-9928-490a-bdc7-33913bbaaa7f</guid>
<pubDate>Wed, 13 Jul 2022 11:00:52 -0000</pubDate>

<itunes:duration>01:08:38</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6f5c74fc-5b5d-4b8b-84a0-6ab7c2d04198/Unstoppable_Mindset-17.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong></p>
<p>Thanks for reading these notes and listening to Unstoppable Mindset. Might you happen to be a parent? Better yet, might you be the parent of a child with a disability? How about two children with what we call disabilities?
I want you to meet this week Mary Elizabeth Jackson who is the mother of three children two of which are on the Autism spectrum.
You get to hear in this episode about a mother who confronted her own challenges and who not only worked through learning how to best support two children diagnosed as autistic, but also who has become a staunch advocate for these and other children.
Mary also is a successfully published author and, among other honors, has been a #1 Amazon bestselling writer.
You get to meet this week someone who is quite open about what she has experienced in life. She also has much advice to give us and lots of concepts to discuss and teach. I am sure you are going to come away from this episode of Unstoppable Mindset seeing even more than usual how you too can learn to be unstoppable and inspired by challenges rather than quitting. Life really is an adventure. Come listen and become a part of Mary Jackson’s journey.
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em></p>
<p><strong>About the Guest:</strong></p>
<p>Mary Elizabeth Jackson is a two-time #1Amazon Bestselling author in the collaborative anthologies <em>The Fearless Entrepreneurs</em>, and International Best Seller <em>Invisible No More,</em> <em>Invincible Forever More</em> (Aug 2021). Jackson is also the 2017 Gold Maxy award-winning author of the children’s book series <em>Perfectly Precious Poohlicious and Poohlicious Look at Me,</em> (Tuscany Bay Books), <em>Poohlicious Oh the</em> <em>Wonder of Me,</em> (Tuscany Bay Books June 2021). <em>Cheers from Heaven,</em> a mid-grade reader releases October 2021, (Tuscany Bay Books), with co-writer Thornton Cline. Jackson focuses on writing empowering books for kids. Jackson is also a ghostwriter, collaborator, songwriter, educator, and the voice for the Sports2Gether app.</p>
<p>Mrs. Jackson is a special needs advocate and an Ambassador Advocate for AutismTn. Jackson is also an advisor for the Global for profit Billion-Strong. She co- founded and co- hosts Writers Corner Live TV and Special Needs TV Shows that air on Amazon Live, Facebook, Twitter, LinkedIn, and YouTube. Writers Corner Live features author interviews from New York Times best sellers, International and National best sellers to multi award winning authors, and all things in the writing world. Special Needs TV features interviews and resources for parents, families, and caregivers. Jackson is also working on an edutainment YouTube channel with her son featuring children’s book reviews and family fun and education for all children.</p>
<p>Mrs. Jackson is a very busy mom, wife, empath, and intuitive. She loves nature, being creative, anything funny, and inspiring others to believe in themselves to go from where they are to their full potential. She lives with her hubby, three kids, and dog in the Nashville area. -Cherish every moment of life. You can find her books and other content at www.mary@maryejackson.com</p>
<p>**About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>**Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>**Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>**Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:13
Glad you dropped by we're happy to meet you and to have you here with us. Again, it is time for another episode of unstoppable mindset. We're inclusion, diversity and the unexpected meet. Today, we get to talk with another author and this person Mary Elizabeth Jackson is a two time Amazon Best Seller number one best seller as I recall. And in reading her bio, she's got lots of interesting things to talk about. Definitely proving she's unstoppable. But she's also helping other people become unstoppable. And I don't mean that in just a hokey, wordy kind of thing. And you'll see that as we go forward. So Mary, welcome to unstoppable mindset.</p>
<p>**Mary Elizabeth Jackson ** 01:59
Hi, thank you, Michael, for having me. I'm so excited to be here today.</p>
<p>**Michael Hingson ** 02:04
Well, it's our pleasure to to have you tell me a little bit about you and where you where you started and came from and all that kind of stuff. And we'll go from there.</p>
<p>**Mary Elizabeth Jackson ** 02:14
Okay, well, I am from Orlando, Florida, actually. And I live in Tennessee now. And I am a mother of three children. Two of my children are on the spectrum. I am, like you said an author, I have been in now just as of March 29, three collaborative anthologies for adults, I have a award winning children's series called foolishness. And our newly really recently released middle grade reader for kids. It's an anti bullying story that's about how Sue includes redemption. And it's called tears from heaven. And, you know, I love writing. From the viewpoint, when I write for children, I love reading from the viewpoint of a child in in, in educating them as well as empowering them. So I like to just do more than storytelling. But those were the first the series I have was kind of birth after my late life son was born and had a lot of challenges. And, you know, I had no idea book series was coming after he was born. And it really changed my life in so many ways. And I'm so grateful for it. I've been an advocate for a long time because my middle daughter was diagnosed 16 and a half years ago. And so I've been doing this a very long time</p>
<p>**Michael Hingson ** 03:37
and was diagnosed with autism. Yes, she</p>
<p>**Mary Elizabeth Jackson ** 03:39
she had she was nonverbal. So language delay, speech delay, developmentally delayed and nos, which is not other other specified any, you know, medical, there's not a specific category for what it was was going on with her. She's on the, uh, you know, back then it was called Asperger's. Now, it's kind of lumped into that, you know, autism spectrum disorder. And then she said that that's where it was introduced to that whole world. I actually just was writing a query article about it yesterday, and this morning, finishing it up, and just talking about that journey as a parent, the glimpse into the life of having a child with challenges when your first child meets all their milestones. And then you have your second child does not and you don't know what's happening. And so all of that's brand new, it was for me, and you know, I hope to help educate others so they don't feel like lost and alone. You know, I did that journey twice because my youngest son had his own set of challenges coming into this world and I found myself lost it alone again, and just not knowing what to do and the frustrations and, you know, the questions of Was it my fault? You know, did I Do Something was it medication or the environment or food or genetics or, you know, there's any number of things that can add up to what's happening with the child. And I also co founded and co host two shows that are online, and one is called writer's corner live TV. And that is, it features everything about authors in that whole in the whole writing world. And that we've been doing it for about three and a half years. And then I have special needs TV as well. And we stream out through Facebook and LinkedIn and Twitter and YouTube and Amazon live. So you know, those are my passions. I,</p>
<p>**Michael Hingson ** 05:40
you also you also voice an app, don't you?</p>
<p>**Mary Elizabeth Jackson ** 05:42
I do is called the sport together app. Yes. And it is here in the States. It began in Denmark and Sweden and Norway over there. It's actually it's funny. It's, it's a friend of mine from high school who is with the company that created the app. And so he called me and said, Hey, would you be the voice on this app for us? And I was like, Sure.</p>
<p>**Michael Hingson ** 06:05
What is it? What does the app do?</p>
<p>**Mary Elizabeth Jackson ** 06:10
what the app does is it brings folks together to exercise out in public, you have meetups, you have challenges, you have gatherings, you can teach classes on there, you can pose challenges to other folks. So it's a pretty cool app. So it will they're gonna grow it here more in the States. So it's they're trying to create it to be global.</p>
<p>**Michael Hingson ** 06:31
Is it? Is it an iPhone app and Android app or both?</p>
<p>**Mary Elizabeth Jackson ** 06:35
I think it's both. I know, it's an iPhone app, but I'm not sure if it's gone to Android yet, you know, but I need to ask him that. I think that it is on Android now. But you know,</p>
<p>**Michael Hingson ** 06:47
and you probably should say or tell people how to spell it? Oh, yes. That's very clever.</p>
<p>**Mary Elizabeth Jackson ** 06:54
It is clever. So it's a capital S. So p o r t s and then the number two and then a capital G e t h e r so sports together? And it is it is catchy, isn't it? But yeah, if you don't know how to spell it, you're probably not going to find it. So</p>
<p>**Michael Hingson ** 07:13
well, you clearly advocate advocating? Why do you do that? As opposed to you're a mom, you've got kids that keeps you busy. But why did you choose to become an advocate and go down that road as well?</p>
<p>**Mary Elizabeth Jackson ** 07:30
That's a good question. Well, I you know, when a mother becomes pregnant, she actually becomes an advocate than in that moment, right? Because then she has to start caring for that child inside her and be careful what she eats, and what she drinks and taking care of herself, so that the baby can, you know, come into this world and be as healthy as it can be. But when you have a child who has needs, you really don't have much of a choice, but to become their voice and to become their advocate. And, you know, at first I felt so lost. And I, I felt so overwhelmed. I didn't know what I was doing. I didn't know where to go, who to turn to. And I actually ended up having I really turn to education and research for myself. That is what helped me feel more empowered. And I have done that and still do that. And I teach that I talk to parents about that, you know, and my middle daughter had a very traumatic experience in pre K kindergarten. And it was so traumatic that it it changed all of our lives in our family. And it changed my direction as an advocate, because then I went to Capitol Hill here in Nashville, Tennessee, and I spoke to senators and state representatives and pursued changing laws, to better the classroom environment for children who are nonverbal and have special needs and disabilities. And I'm still working on those things. Actually, this summer, I'm going to be working on some legislation for next year. And I it really just took hold of my life and became a passion of mine to make sure that things are the best they can be for kids and to educate families. After my son was born. I then went to Vanderbilt and got certified as a as an advocate so that I can help families in schools in going to make sure their children get the right services and help them understand more of what's happening for them and how to be empowered themselves on that journey. Because it takes you from feeling so helpless and hopeless and a victim even to being more of a Victor and going okay, I can see a light at the end of the tunnel. And when we're empowered as parents that only trickles down to our child to be more empowered. So they know hey, I can do this. You know I can Concord this, I can try this, you know?</p>
<p>**Michael Hingson ** 10:03
Well, what what if you can talk about it? What happened to your daughter?</p>
<p>**Mary Elizabeth Jackson ** 10:08
Um, well, I've never I've not written about it yet. It was it was really difficult, but she was in a classroom and, and along with other children, I can't talk for any other family. But I was mentally, emotionally physically and verbally abused for about eight months that we did not know about it. And I received a phone call from the police department letting me know what had happened. And that's pretty traumatizing for a parent. Yeah.</p>
<p>**Michael Hingson ** 10:37
So when I was in second grade, I had a teacher who turned out to be one of my favorite teachers. But partway through the school year, they decided to transfer me into another class because they said, Well, we have a teacher that we think would be better for Mike because she knows Braille. And I had learned braille in kindergarten, but forgotten. And so anytime we could find a way to reintroduce me to Braille, it was a helpful thing. And because originally when I, when we moved to California, they didn't have any braille materials or anyone to help with that, well, we put me in this class. This teacher liked to use corporal punishment to make kids behave, and she would hit people with rulers. And sometimes it was pretty arbitrary. So I wasn't necessarily able to interact by reading things out loud, because I didn't have the materials. And as it turns out, she didn't know braille. So I was in that class a month when it was discovered that keeping me there was not a very healthy thing to do. I don't know what happened to that teacher. But I ended up going back to Mrs. Hill's class, which, as I said, she was one of my favorite teachers in elementary school. But I understand the kind of thing that you're dealing with. And hearing about that must have been quite a shock and caused a lot of stress, distress and trauma in all your lives.</p>
<p>**Mary Elizabeth Jackson ** 12:06
Yeah, it's hard to describe if you've never been through it, it is not something you because there were we had a total of six or seven families, we actually pursued legal over it because of the trauma and damage that was caused to the children. You know, I learned a lot about the law. And there was a lot of disappointment. The sad thing is, when a child experiences abuse, no matter where it comes from, it can get stuck in the brain of a child, it doesn't matter what age you are, but being a child who can't reason through things, the healing for that is much more difficult. And what I was told by the forensic psychologists when my daughter was five was that she will be more likely to have heart disease, cancer and die at a young age and have lots of mental issues from this mental emotional. And that's not something a parent ever wants to hear about their child. So our life for a long time at that point was filled with lots of therapies. More than just her speech and OT now we've added psychological, mental, emotional therapies into all of this, you know, for me, yeah. It was tough to talk about that. She's one of my heroes.</p>
<p>**Michael Hingson ** 13:33
So were you able to discern that something was different when it was happening? Or was she just not able to communicate well enough for you to understand that there was something amiss, as it were,</p>
<p>**Mary Elizabeth Jackson ** 13:44
both both happened? And the questions that the questions I had, were always, there was always an answer for them. You know what I mean, it's that coverage that happens. And it was near the end, when you know, you have a fully potty trained child who's starting to wet the bed and wet at nap time. It was like, right when all that happened, then we went on break and got the call about what had been going on. And you know it when you get a call from the police department telling you what's been happening to your child, that's not something that you've made up. That is legit information coming through. And you know, when you have to have Child Services, come to your home and interview your child who won't even say anything except whisper in the person's ear, and because of the fear based upon her. What do you do? I mean, it's, it's so life changing that your parenting style changes, your trust in the world and other humans change. I mean, it embarks upon so many different facets of life. You know, I I lost all hope and me and my relationship with God for a period of time we just was gone, because I just couldn't imagine how somebody would be allowed to do this and get away with it in a public school system. And, you know, it was the birth of my son later in life, many years later that healed and brought our I think that he healed our family a lot. But you know, when you're going through something like that, and you can't discuss anything, you can't even really go to therapy. It's like a family therapy to help. Because all of that can be brought into the court system, you know, trial, you're pretty much on an island by yourself. And and that's, that's one of the that's one of those things, I think you look back in life and go, What doesn't kill you makes you stronger. Right? Yes. So it ended up empowering me in many ways, and has been a lot of the drive forward for the work that I do.</p>
<p>**Michael Hingson ** 16:05
So how old is your daughter now? She's 18. And she's doing okay,</p>
<p>**Mary Elizabeth Jackson ** 16:12
she is doing fantastic for what she's been through. And part of that is, you know, the help that we got her and as a family staying strong and connected and continuing in life, not letting that define who we were as a family, not letting that be the definition of her and her life, and keep pushing forward and pushing forward and pushing forward. And, you know, I never, I never said you can't do this, or you can't try that. Or you, you know, she she now is a five time published illustrator. You know, she's going to go to college next year for animation and filmmaking. And that has been her avenue for channeling what she went through, it's been a godsend. And I would say for any child out there, give them a channel to express themselves. However, that is, as long as I sit, you know, it's legal, of course, right? You don't want to try and keep paint cans at somebody's house, you know, but I mean, as long as it's, it's healthy, and, you know, kids need exercise for their brain and their physical body. And they need their, they need their academics, they need their, they also need their art, they need creativity, we are creative humans. And we are meant to express that. And so giving a person that channel can be a lifesaver, actually, I believe?</p>
<p>**Michael Hingson ** 17:40
Well, I guess we'll just have to have her on the podcast, and she can talk about you.</p>
<p>**Mary Elizabeth Jackson ** 17:44
Oh, she has her. She has her triggers. But you know, we've learned there there are coping skills for things, you know, of course, it won't. It won't define her life. You know, she she's very, she's forgiving. She's much more forgiving about this situation than I have ever been able to do. Because there's a lesson right there. Yeah, that's why I say she's my she's one of my heroes, for sure. But you know, as a parent, you want to protect your child. And of course, nobody should touch my child in any way that is hurtful or inappropriate. But nobody should ever do it to anyone in this world ever. You know, it just should be something that I wish it could be expelled from the world.</p>
<p>**Michael Hingson ** 18:31
Well, out of all of that did were there. Did the legal system do something about what happened to her?</p>
<p>**Mary Elizabeth Jackson ** 18:38
They did but not enough. It was not enough. So and that that's where those loopholes come in those legal loopholes that people get off on technicalities, and things like that. So, you know, there was not a punishment fit the crime in this incident, unfortunately. And, you know, I was I was interviewed during that period of time, near the end of when we had gone to court finally, I was interviewed by a subcommittee in Washington, actually, there was a senator that was leaving a congressman, excuse me, he was leaving. And he was doing some legislation on restraint and isolation. And they had gone across the country looking for cases to interview people. And what they were finding is that there were cases all across our country where abuse was happening to children. And when the when the parents went up against the school systems and stuff, they were all losing. Right. And it was just shocking to them. And I remember spending about two hours on a phone interview all about the situation. And it was very enlightening to know and sad to hear how much it was happening across our country and it still is, you know, and we're rectification the correct process. So it is not it, you know, it wasn't nothing's can be different now because this was back in, you know, it happened this school year 2008 2009. So, you know, it's been a quite a many years since then. But I just think that when we have the ability to right and wrong into make law and to put rules into place and to make things better, if we have the ability to do that, it's our responsibility, especially to protect those who can't protect themselves.</p>
<p>**Michael Hingson ** 20:31
So all of that happened, which gave you the opportunity to gain a lot of knowledge do you think we've made, mate? Well, let me ask another question first, if I could, were all the children involved. Back then kids with disabilities? Yes. Uh huh. Were they was it all autism or a variety of different disability?</p>
<p>**Mary Elizabeth Jackson ** 20:54
Yeah, I was a disability. Okay.</p>
<p>**Michael Hingson ** 20:57
So now, the question that comes to mind is, do you think that there have been major advances and improvements in the system since then?</p>
<p>**Mary Elizabeth Jackson ** 21:08
I think it depends on where you are in the country. I think it really depends on the advocacy work that's done, the awarenesses that had been made. But I think we still have a lot of places that have not made a lot of advancement across our country, which is sad. And I'm not saying that. I certainly don't want anyone to be angry. It's just it's doing the research and having that awareness that we still have a lot of work to do. You know, we still have, we still have, you know, I Somebody just sent me something the other day, and the report was about the states in the United States that are really great for families with children with challenges and the ones that still are not. And so, you know, we still have some work to do. Absolutely.</p>
<p>**Michael Hingson ** 21:53
I think there's a lot of work that needs to be done. And it's, it's a real problem, because we talk about diversity. But diversity doesn't include disabilities. It still doesn't.</p>
<p>**Mary Elizabeth Jackson ** 22:08
I you know, you that is absolutely true. Be especially this whole last through the pandemic and all the the rising up of folks with diversity. Well, and I don't even you know, that's really not we're just humans, right? It doesn't matter what we look like, we're all human. But a disability is totally different than diversity. You know,</p>
<p>**Michael Hingson ** 22:30
it shouldn't be but it is.</p>
<p>**Mary Elizabeth Jackson ** 22:32
I know, I agree.</p>
<p>**Michael Hingson ** 22:33
And that's why we talk about inclusion. One of my favorite speeches that I give regularly is moving from diversity to inclusion, because that's what we need to do. Right? You either are inclusive, or you're not. And the whole idea of, well, I'm partially inclusive, we deal with race and stuff, we just don't deal with disabilities. No, you're not inclusive, right. And we need to get to the point in our society where we truly recognize we're not inclusive, and work vigorously and absolutely as hard as we can to change that. But we don't. And you're, I'm not surprised that your answer of it differs depending on where you are in the country. And it also differs some from disability quote, to disability. But the reality is, from my perspective, you can put it all in this context. Take blindness, the reality is, every single person in the world has a disability. Some of us are light independent, we don't care if the lights are on or not. Most of you are light dependent, you need the light in order to function, you haven't learned how to get around in the dark. We fixed that when Thomas Edison and others invented the electric light bulb. So now you can flip a switch, and you can see what you're doing. But don't insult us by saying that that doesn't mean you have a disability because it does. Without those lights, you're in a world of hurt, what happens we get a power failure. Immediately people go looking for the candles in the flashlight. You poor individuals can't function without light. And I feel sorry for you.</p>
<p>**Mary Elizabeth Jackson ** 24:19
You know, I It's, I love that you said that because I've never heard someone say that before. I mean, I know when I talk about, you know, learning through the eyes, you know, quote, unquote, the world through someone or someone else. You know, that's the beauty. One of the beauties of having a child who has needs, you get to learn life a totally different way. You know, you get to see it, hear it, feel it, it helps you come outside of your box to understand there's so much more to the world than what you think there is. And you just said it right there. And that's really funny because we are very dependent on electricity and yes, the power goes out what does everybody do? They start to scream Oh my gosh, where's the lights? You know? When kids freak out, you know, Mom, Mom, is everything okay? And, you know, and then for Michael, he'd be like, yeah, what's wrong with you people,</p>
<p>**Michael Hingson ** 25:09
even more than electricity, even more than electricity, it's just light. I mean, back in the back in the day, before electric lights, it was fire and candles, and you've always had a fireplace or you had torches, go back 1000s of years still had torches once we discovered fire. And the fact is that you guys don't do well without light. And that's okay. But don't think that that's the only way to do business and to function. But that's what we do. We teach people there's only one way and the reality is eyesight is not the only game in town. Hearing is not the only game in town, for people who are deaf and hard of hearing. And the verbiage and the words matter, and are a big part of it. So when people talk about me, they're afraid to say or they think it's not politically correct to say you're blind. So they say your sight impaired, well, no, you're blind impaired. But then the other thing that they talk about is your visually impaired? Well, that's the worst terminology that we can use. Because the last time I checked, visual meant how things appear. It's all a visual experience. And so visually impaired is is wrong. But that's what the professionals in the world have worked with the blind talked about for many years. I don't really like vision impaired, because I think I have lots of vision, I just don't say to people, I don't see good,</p>
<p>**Mary Elizabeth Jackson ** 26:35
y, right. So what is proper, and I'm glad you're bringing that up what is proper, because I know everyone's trying to be so careful. And you know, there are words that people just don't use anymore. Like my mother worked in the college 40 years ago, and it was the handicap department, we don't use those words anymore. So what is appropriate for someone who is bald,</p>
<p>**Michael Hingson ** 26:56
so a person who's blind is blind, right? There's nothing wrong with being blind. And if you can see some, we could debate about this, but you're either partially blind or partially sighted, I choose partially blind. But I could go either way, you're blind, or you're partially blind, or you're sighted, and all three of those categories? Well, the reality is, if you're partially blind, it's also a good opportunity to learn the skills that that totally blind people use. Because one, your eyesight might deteriorate. Or two, the skills that I use might greatly enhance what you as a partially blind person would do. So for example, if your eyesight is diminished to the point where you have to use alternatives to full eyesight to say read print, because the prints too small, you have to use large print, magnifiers, and so on, it's also probably a good time to learn to read Braille. Because no matter what you do with those alternatives to regular size print, you won't read as fast, you will probably get headaches and have other kinds of things that will make it more difficult for you to read as much. And as often. Whereas with Braille, you can read all day, and you will be a much faster reader. And today the technology exists that many, many more things are available to be in a Braille format than ever were before. But we don't include teachers still won't even teach totally blind kids Braille and you don't need Braille, you can listen to audiobooks. Well, if that's the case, why do they teach sighted kids to read print? Why don't they just let them watch TV, but we don't do that. We're not inclusive. So the blind kids don't get the full services that they deserve. And it's the same sort of thing that you experience with your children. We don't get included, and we don't understand and we don't teach people to understand.</p>
<p>**Mary Elizabeth Jackson ** 29:01
Right. And that's part of education, you know, that's part of continuing to have these conversations to, to make people are aware to help them understand to you know, it's like today, this meeting I had earlier, I was telling you a little bit about it. And the things I was talking about, they had no awareness of now they have an awareness about it, which is fantastic, right?</p>
<p>**Michael Hingson ** 29:28
Yeah. And hopefully they will internalize that enough to follow through and not make it a one time thing, but rather recognize that we all deserve to be treated equally. And equality doesn't necessarily mean that we treat people exactly the same way. What equal means is that I truly need to have equal access to the same things. And so giving me a print book does not provide me with equal access to that. book that you have. And there's nothing wrong with that. Equal access to school desks doesn't mean that a left handed person should necessarily get the same desk with a return on it that a right handed person uses their they need to have the side of the deck come out on the other side.</p>
<p>**Mary Elizabeth Jackson ** 30:21
Yeah, they need to be on the outside, not in the middle between two people with their left handed.</p>
<p>**Michael Hingson ** 30:27
Yeah, well, or they need to have the desk configured so that the the armrest or the return is on the left side as opposed to the right side. There's so many different things. And there's nothing wrong with us expecting that we make these accommodations. That's what the Americans with Disabilities Act is all about. Is mandating or requiring that we make accommodations, it needs to be strengthened. Right. I remember once being on an airplane with my guide dog. And I don't like to sit in the front row. People say but there's more room for the dog. Yes. And if there are turbulence, there's nothing to keep the dog from bouncing around. And the reality is, don't look at it the way you want to look at it. I'm the one that has been using a guide dog for well, now 58 years. But we actually had a legal action that that I needed to take against an airline back in no, well, in 1980, the incident actually occurred. So that's now 42 years ago. But I wanted to sit in something other than the front row of an aircraft. And the airline policy wasn't what I would like it to be. But it said that I could sit in any of the first three rows with my guide dog. So I wanted to sit and row to the pilot would have none of it, he violated his own airline policies. And we had to take it to court. And again, based on a technicality, the policy of the airline wasn't even allowed to be entered into the court record. Because the lawyer for the airline said, but it's not an FAA document. It's an airline rule. And the judge bought into that, which is extremely unfortunate. So we do get technicalities all over the place. But the reality is, the airline pilot violated his own company policy, and had not one single piece of accountability for violating their own rules. Well, everybody ended up paying for it because the airline went out of business. So I love to think I was a contributor to that.</p>
<p>**Mary Elizabeth Jackson ** 32:42
Good for you. Well, I mean, you know, we are trying to write, you know, we are there are corrections that need to be made in this world. And it's interesting, how much show needs to be done. So</p>
<p>**Michael Hingson ** 32:56
well, you are doing a lot of different things. Tell me about the TV show that you started. Why did you start that? And tell me a little bit more about that?</p>
<p>**Mary Elizabeth Jackson ** 33:05
Um, well, back in 2017, in the early part of 2017, I got I was first published. And I wanted to I had a friend who was kind of diving in a little bit to live streaming back then. And she, we had a conversation I said, You know what I would really like to do a show, where we have a platform of 30 minutes to offer authors, they get to come on and talk about their books and their journey and things like that. And she said, Okay, let's do it. And so we started it in 2017 It's three and a half years later, we're still going strong. We're booked for the entire year actually. And it's very exciting. We have interviewed authors New York Times bestsellers, international bestsellers, debut authors, publicist, illustrators narrators you know, I like to feature and we like to feature my co host and I everything in the writing world so that we can offer that to folks who are looking for a new book and a new authors to love. Maybe they want to do it but they don't know how to get started, you know, so we like to provide all that. And then I have special needs TV. So that's all about the special needs and disability world and that has been on hiatus but it's starting back this month. It is autism awareness month. So we're just starting back this month and that is interviews and information and resources for families in the disability community. You know, that's what we're providing with that that online TV show.</p>
<p>**Michael Hingson ** 34:48
Well of course October we have what National Disability Awareness Month are actually now more National Disability Employment Awareness Month. And, and there ought to be in it's also meet the blind month which the National Federation of the Blind helped to begin. And there there ought to be more done in the area of creating the conversation. It would be great if if the government would help to create the conversation, but we do need to create more of a conversation around it. The reality is, if you want to put it in a fear environment, anyone can suddenly discover they have a disability. Chris, my position is that we all do anyway, but a more visible disability. And so, what, what all of us face is no respecter of anyone. And it would be ideal if everyone had every sense that everyone has. But the reality is, all of us are given different gifts. And we need to get the message out that just because someone doesn't have the same gifts you do, let's face it, you don't have the same gifts that someone else does. I bet that most of the people listening to this show, aren't really great in math and aren't really incredibly adept at performing partial differential equations and, and other things like that, that, that I learned when I was going to school, but I have an aptitude for it. Or even doing audio editing, I was speaking with someone yesterday about starting a podcast and talked about the fact that editing the podcast is something that I like to do to a to a degree, and then I turn it over to someone to do the hosting. And I think that everyone who does a podcast ought to do some of that. Because it really gives you a better flavor for what's going on if you have some involvement in it. But this person is I could never do that, well, maybe they can. And maybe it's they really don't have an aptitude for it, or they've just talked themselves into it. But we all have gifts, and we all ought to be not only allowed to utilize our gifts to our maximum potential, but we all be respected for the gifts that we have, which are different than gifts that others have.</p>
<p>**Mary Elizabeth Jackson ** 37:06
Right, we also need to have you know, it's I just, I wish that we could help spread that awareness for families, caregivers, whoever's raising the child, to help them find that pathway for themselves. You know, what, what are they good at? What are what do they excel at? What do they love, you know, where's their channel for them, and help them grow that, because it can turn a situation and a child's life completely around for them, you know, and make it a success,</p>
<p>**Michael Hingson ** 37:44
when children are really allowed to explore, to the best of their ability, and parents really allow them to do that. Which means free, frankly, sometimes taking a risk and letting a child do that. But the child is going to grow a lot more than they otherwise would.</p>
<p>**Mary Elizabeth Jackson ** 38:03
Yes, absolutely. Yeah.</p>
<p>**Michael Hingson ** 38:06
It does have to be scary to be a kid today. I mean, there are just so many examples of ways that the kids are exploited and so on. And so it's also a lot tougher, I think, to be a parent than it was when I was growing up. And when you were growing up, but still, kids have to be able to learn and grow.</p>
<p>**Mary Elizabeth Jackson ** 38:26
They do you know it and I'm parenting twice. So like I have a 21 year old, an 18 year old and an eight year old. So it's like I'm having this do over stage right, because I've already been I've already been through my daughter's and then now I've got my son and just in that short span of time, life is totally different now raising him than it was raising my girls, you know, they didn't have as much access to social media is like my son does in their world is so unless you're a parent that's on top of it, and you're only allowing certain times with it and certain shows to watch and certain things to do. You know, that can be all consuming for a child, well, then what are they learning? So since my son is he's very smart. He has autism level one, he's sensory processing, language processing, and then various other things as well. But what we have to understand about children, whether they have a challenge or not, is the way their brain functions. And so there are they're exposed to things so much younger now that their brain can't really process yet. So they really don't know is that real or not? Is it okay for me to do that or not? So we have kids that are doing things younger and younger, and being exposed to things that they really don't have the mindset yet to be able to process. So you know if like, my son is a boy, he has testosterone, right? So he has a tendency toward aggression. So if he is going to spend time watching shows that are aggressive, what kind behaviors you're going to display in life. So as a parent, you need to be aware of that and expose them to more like, calm, peaceful, gentle way of doing things. So they can, you know, be able to work through their life and their world in a much more balanced way, as opposed to, oh, you know, punching and fighting and jumping and hurting and, you know, banging and, you know, I mean, that's all part of growing up for a boy and testosterone. But still, you know, there needs to be that, I guess that watch on it is I'm only coming from my own experience with my child and watching other children as well, you know, so we have to be aware and responsible as parents and caregivers,</p>
<p>**Michael Hingson ** 40:48
as your youngest, what your son, does he read a lot, or is he able to do a lot of</p>
<p>**Mary Elizabeth Jackson ** 40:54
that? Getting a lot better at it? Yes, this this just recently, he's kind of blossomed. And, you know, that's always been really hard for him. I mean, he was nonverbal. And his language really didn't come through until he was, I guess, even at five we were still having trouble with he was he was still having a challenge with it. And I've just in this last year, seen him grow so much now i homeschooled last year because of the pandemic. So I got to see the whole process on a deeper level of how he learns. And I ended up going to the county to get some testing done on some additional things that I was like, Okay, I'm seeing this besides all his diagnosis, you know, because a lot of times, a child can have things that come on later in their life as they progress through and then now they have a new diagnosis for something that does happen with kids. But you know, he, he has, he really struggles with, he has his lot of language processing stuff that he struggles with. So you just have to take it at his pace, we use different techniques to teach so that he can get it. And he's, he's very, very smart. It's just it's like a really high functioning ASD child or Asperger's or autistic child who has no social skills, but they're very, very smart. In other areas, I mean, all children have their strengths. In I just learned so much about the brain through my children, and the kids that I my kids and the things they've dealt with, it is so fascinating how the brain works, and how you could have one area of the brain that is functioning very high, and then another part of the brain that's not able to do much of anything. You know, it's just fascinating. So what do you do? Well, you focus on those strengths. And then you work on those weaknesses and help make them stronger for a child. No.</p>
<p>**Michael Hingson ** 42:52
Well, yeah, and I was the reason I asked about reading, as I was thinking of, as you point out all the graphic and the violence stuff on television. And there's there there are things that are not my wife and I both love mysteries. But if you really come down to it, the mysteries that I like the best, although we are James Patterson fans, and JD Robin, so on, my favorite mysteries are still the ones that are really puzzles, if you will, and don't need to portray all the violence and show graphically all the violence to get you deep into the book, or the or the movie or enthralled by it. So we love, for example, Hallmark movies and mysteries is as a channel, because there, it isn't nearly as violent. But the mysteries are there. And oftentimes, we'll watch something. Didn't we see that already? Yeah, but I don't remember how it turned out. But again, they're not as violent and we don't need that shock value. No. And we don't need the gross violence, to if we allow ourselves to do it to get into who really done it, you know. And so, for me, books that do that are the same way I love to try to figure out who did it, what and exactly how they did some of the things that they do. And I think that the best books and the ones that will ultimately be the classics are the ones that create the most puzzles, and keep people in growth without violence to do it.</p>
<p>**Mary Elizabeth Jackson ** 44:30
Right. And unfortunately, our social media and media of the world has, it's almost like they have convinced our public to think in our youth that you've got to have that. It's like we've become so desensitized to things that you need more and more and more, to get a response and to feel that sensation of whatever it's trying to portray to you. When really exactly what you We're talking about is it doesn't take that much, you can watch a very something very innocent and really gain something out of it. And so I wish that we had more ability to bring back into balance, what's out there for viewership, you know, whether it's online or television period,</p>
<p>**Michael Hingson ** 45:26
you've got a lot of things going on between the writers corner and the television shows, obviously a busy mom and so on. What do you enjoy most? Well, it was, I had to ask. Well,</p>
<p>**Mary Elizabeth Jackson ** 45:41
it's funny, I do love writing, even if I'm not, you know, because I'm a ghost writer, but as well, but I even not for that I like writing for myself. Writing isn't inspires me, when I see something that inspires me, I like to write about it. It's a good channel. For me, it's a way to decompress. But you know, I love nature. I love I love family time. You know, because I'm a big advocate for a strong family. And, and getting back to the, the importance of the roots of a family and why family is important. And being able to work out issues within a family, you're never always going to agree. And there can be some very unpleasant things. And some families have a lot of dysfunction in them. But I come from a broken family. So it was my goal to make sure my family is strong, and I teach my children, the importance of that. But I love the beach, I love hiking, I love I grew up on horses. So I love that. And, you know, it's I do I do do yoga, I meditate, those are things that helped keep me balanced in my life that bring me kind of keep me grounded with everything going on. Because otherwise I wouldn't be able to do all the stuff that I'm you know, trying to do. And I had a tolerance for it. So you</p>
<p>**Michael Hingson ** 47:05
do a lot of stuff where you truly have to think and do a lot of introspection, which I would assume helps. And you really have to put things in mental order in terms of what you do.</p>
<p>**Mary Elizabeth Jackson ** 47:20
Yes, I do. Absolutely.</p>
<p>**Michael Hingson ** 47:23
So that, that forcing yourself to really think and not just reacting is is I would think pretty important too.</p>
<p>**Mary Elizabeth Jackson ** 47:32
It is it's very important. And I think when you're trying to think of solutions, and like things like solutions for a child or in your own life, you really do have to stop and think and how can we come more from a place of action as opposed to reaction, because we're so especially through the pandemic charged, if you want to say, you know, we're more charged as an environment of humans than we used to be. And a lot of that is being charged by other people's emotions and what's happening, like what happened in New York yesterday in Brooklyn. And then, at the same time that was going on, I was on the I was actually online with my co host and producer of our show, and she's in Cape Town, South Africa, and she was reading that they had a landslide from flooding and 45 people died. And, you know, that's an awful thing that happened over there. That's not a normal thing for them to have landslides over there. And I just think the fear factor that's out there with the pandemic, and where are we headed in this country and the world creates so much anxiety for all most everyone, unless we find a place to kind of be in our happy bubble. You know, let's sit in this place. And everything else is out there.</p>
<p>**Michael Hingson ** 48:56
Being in our own closet well. So Where Where does God fit into your life nowadays, I understand not the past not withstanding,</p>
<p>**Mary Elizabeth Jackson ** 49:06
no god is, you know, after everything that happened with my daughter, and then my son was born. It was a really, there was like a rebirthing. For me, in my belief system with God. God is always been a part of my life. Ever since I was little bitty and could understand. I've had, you know, many very interesting experiences in my life. But God is just very important to me in my life in my children's lives, and my husband and our family and is the center, you know, in God guides us gives us strength helps us to understand things in the world more than, you know, as a human. How do we make sense of what's happening? Why are other humans doing what they're doing to others? I mean, it's really hard, you know, so we have to turn to something that we believe in and for me It is God. You know, God gives me my power and my strength every day to do what I do. And listen, when God gives me an idea or a thought or three o'clock in the morning, and God says, You got to do this. You know, I have learned in the last five years, at least, I have our 5678 years, I have to do what he says. And even if I say, Okay, I don't know what I'm doing. And he's like, we'll do it anyways, I don't care. You know, it's like, that's what happened with the writers corner live show, you know, he said, You got to do a show. And then I was like, why don't know what I'm doing. Because I don't care. Just do it. And then three and a half years later, here we are, you know, my first manuscript for my children's book, I sat on for two years, I didn't do anything with it, because I thought I'd just keep it for my kids to read one day, and it was like, somebody kept doing this on my shoulder, you have to do something with this, you have to do something with this. And so I finally surrendered. And when I did all these doors opened up, and and then here I am. So I am a believer in miracles. Absolutely, I'm a believer in miracles, my three children are miracles, because I was not. I was told I would never ever have children. So and especially what I went through with my son, in the end of my pregnancy, and after my recovery, you know, it was a miracle. So I do believe in</p>
<p>**Michael Hingson ** 51:21
Him. And great gifts all too. Yes, absolutely. Yes. So, so what tell me about prayer than you know, talking with God talking to God? Where does prayer fit into everything that you've experienced?</p>
<p>**Mary Elizabeth Jackson ** 51:38
Well, I have two of my kids, because I have one in college, one in high school, one in elementary, and two of my kids are in Christian School. So their life is taught to them from a Christian perspective, which is, I think, really great because it gives them a grounding. That's what I've seen with my children, and a sense of a purpose larger than just being inside themselves consumed by you know, I want this, I need that, because we're humans, we tend to be that way, right? But we pray every day, we talk about Scripture every morning that we can that we have time for because you know, a lot of times you're rushing out the door. But, you know, we we surrender. And we lean on God for strength. So I pray and meditate every day. That's a part of my everyday life. And it doesn't always mean it's in the morning, sometimes it's three o'clock in the morning, if I wake up and can't go back to sleep. Then I go into prayer and meditation and I surrender all of my worries and concerns or just asking for guidance. Please show me the way open the doors, open the opportunities, leave me Tell me what you want me to do. You know, so there is surrender involved in all of it?</p>
<p>**Michael Hingson ** 52:46
Well, there actually is. And the fact of the matter is that from from me and observing a lot of people in prayer and talking about prayer, it's about them telling God what they want. And every time I hear that, I kind of go, don't you think God already knows</p>
<p>**Mary Elizabeth Jackson ** 53:05
what the Bible tells us? If you read? You know, people do do that. Right. And we are I think we're taught that sometimes to tell God what you want. But I mean, in the Bible, it says, to go ahead and thank Him that you've already received</p>
<p>**Michael Hingson ** 53:17
it. Well, that and my point is that it's all about talking with God not talking to God. And we tend to want to as a, as a race, or as a set of creatures think that we're the ones that are in total control. Well, God, God does give us free will. But there are laws within which you exercise free will. And and it is important, if you truly want to get the best solution that you you need to ask to, to be shown what you need to get the best solution, as opposed to just saying, God, I need this.</p>
<p>**Mary Elizabeth Jackson ** 53:54
Yeah, I know, it doesn't always work that way. So we have to we have to surrender to get to what what is in our highest and best good, what is in the highest and best good for those around us, our children, our family, friends, or whatever project we're maybe working on. And God show me the way show me the way because I am human and I don't know everything, you know, so I need some guidance on this and put in my heart what it is you want me to do. And I just, you know, I have friends who and I know people who don't believe in God. And you know, that's their that's what their choices and it's like, you know, we have to be okay with wherever somebody is. You know, I believe the way I believe because of the way I was raised and my own experiences in my life have led me to where I am now. You know, and it's it's made, even though trauma has happened in my life and in sad things have happened. They've happened to everybody, but what got me through with my dependents On or my reliance on and my surrendering to God?</p>
<p>**Michael Hingson ** 55:04
Well, you know, in the thing about God and meditation and prayer, and I think meditation really, in a lot of ways is, is a significant amount of part of prayer. Because what you're really doing, as you said, when you truly meditate is you're opening your mind, you're not trying to solve problems you are surrendering, giving up or giving up all things or simply saying, these are here, but I'm just going to be open to what comes along. And then, of course, there are a number of different kinds of meditation, but it still amounts to the same thing that you're truly looking inward to get to a place of much more inner peace than you otherwise would</p>
<p>**Mary Elizabeth Jackson ** 55:49
have. Right? Exactly. Yeah.</p>
<p>**Michael Hingson ** 55:53
Have you ever read 10% happier by Dan Harris?</p>
<p>**Mary Elizabeth Jackson ** 55:56
No, I have not, I will have to check that out. So</p>
<p>**Michael Hingson ** 55:59
he was a host on the weekend edition of Good Morning America for years, and along the way, became involved in meditation. And he wrote this book entitled, 10%, happier, and there's also a 10% happier app. And he talks about the two main ways of meditation and just talks about the value, that meditation has brought him a really not only a good book, but a really good read for anyone who kind of wants to learn more about it and understand the value of bringing meditation into their lives.</p>
<p>**Mary Elizabeth Jackson ** 56:35
Well, it's a very important thing. It's been very instrumental in my life. And it's been very instrumental in all three of my children's lives, and my daughter, you know, with anxiety, and, you know, I used it a lot during the pandemic, everybody was home, schools were shut down, life was scary. Okay, we got to ground ourselves here. And we've got to focus on positive and what we do have control over what our choices are, where we have power, because everybody wants to know where they have control and power, right. That's an innate thing and all of us, and not to control somebody else. But to not feel so helpless. Because the pandemic and lockdown made most all of us feel pretty helpless didn't.</p>
<p>**Michael Hingson ** 57:20
And that was all about fear. We got here, we became so afraid that we wouldn't ask for help, we wouldn't accept help. And we were just afraid of doing anything. And that continues today. And that's one of the reasons that we started working on the project. I've mentioned a couple times on this podcast to guide dogs Guide to Being brave. And we're, we're excited, that's going to be the next book that that I write. And that will be a little ways out yet. But the fact of the matter is that it's not about brave, it's not about fear. It's about being open and learning to look at what goes on around you. And you said it very well. You learn what you can control. And don't worry about the things that you can't, because it's not going to do you any good. It's going to just stress you out. Right. So</p>
<p>**Mary Elizabeth Jackson ** 58:11
I stay busy. My kids are out doing whatever, you know, I've got one on a trip somewhere and yeah, the others at college and you know, so you just, and I, I had to surrender a lot. And I know I have to go pick up my little guy from school. But, you know, when you have your child abused in a public school system, we've let your child be the challenge is to ever let your child be with anyone ever again. Other than you that that took a lot of strength and growth for me a lot.</p>
<p>**Michael Hingson ** 58:49
What does it mean to you to be an advocate? What does happen because he mean to you?</p>
<p>**Mary Elizabeth Jackson ** 58:55
Well, it means it means a lot actually it means fighting for and, you know fighting for things that someone else can't being a voice for someone else who doesn't have a voice speaking up for others who can't it trying to make the world a better place. Um, I feel I guess I feel a sense of responsibility for some reason that I you know, I'm supposed to I just know that it's on my heart and there's a purpose inside of me that drives me to be an advocate.</p>
<p>**Michael Hingson ** 59:32
What's your favorite part of of advocacy?</p>
<p>**Mary Elizabeth Jackson ** 59:36
Well, seeing something work,</p>
<p>**Michael Hingson ** 59:39
seeing something work</p>
<p>**Mary Elizabeth Jackson ** 59:42
that you try for, I would say most recently would be the art exhibit at the Nashville Public Library with eight artists with challenges or disabilities and seeing their art on display for whoever comes, you know, in giving people a little bit of a peep of the view into that A person's world, you know, and what art represents for them, because art empowers all of us. And so I would say, that brings me a lot of joy, you know, seeing a library turn a room into a sensory room for kids. That is exciting to be a part of, you know, I'm getting ready to embark on creating some toys and tools and apps to make the world a better place for children and adults who have challenges that is exciting to me to be a part of solutions, I guess,</p>
<p>**Michael Hingson ** 1:00:29
what advice would you give to parents and others today about advocacy and dealing with kids with special needs and so on? Well, I</p>
<p>**Mary Elizabeth Jackson ** 1:00:39
would say that, as you know, becoming an advocate is one of the most empowering things that you'll do for yourself, for your child, to educate yourself to get to get certified in it. So then you understand what your rights are, what your child's rights are, and be able to maneuver for them. Like with a doctor with a school. I mean, I took my my my education as a an advocate, and used it medically for my daughter, my oldest going into college, the campus was not ADA compliant. So we had them build a ramp for her her first semester of college, you know, so if I was not trained in any of this, I wouldn't have known to go do that for her and for the school. So ask questions. If you are up against you know, something's going on with your child. And nobody's listening to you, then you keep going to you keep searching until you find a doctor who will listen to your concerns and always listen to your instincts. Always listen to your your mom instinct, your dad instinct, Grandma instinct, because it's always right. You know your child better than</p>
<p>**Michael Hingson ** 1:01:48
anyone else. Your oldest daughter has a disability as well. Well, she</p>
<p>**Mary Elizabeth Jackson ** 1:01:53
had hip surgery, going into major surgery going into college and was in a wheelchair and then on crutches, and it took a year to heal. So you know that that was what happened for her.</p>
<p>**Michael Hingson ** 1:02:05
So she's all healed now.</p>
<p>**Mary Elizabeth Jackson ** 1:02:07
She's all healed. Now. She's, she's got enough sensory issues that she deals with. But you know, we work through those things, sensory issues, or we work through all that now?</p>
<p>**Michael Hingson ** 1:02:16
Well, if her hip is all he if her hip is all healed, and all that, is she gonna apply apply for being a place kicker for the Titans? Or what? Just checking, you know,</p>
<p>**Mary Elizabeth Jackson ** 1:02:25
I will ask her,</p>
<p>**Michael Hingson ** 1:02:27
ask her that that. Well, but I but I appreciate what you're saying. And advocacy is important. But more, most important of all, it seems to me is that parents really do need to understand their children not go into it with the prejudices that we've all been taught. And when you discover that you have a child who has gifts that are different than yours, and I can use the term disability, but I do think we we totally warp it in ways that we shouldn't, because it isn't a lack of ability. So if you discover that you your child has different gifts, I think it's also important that we learn how to be open to letting our children use those gifts, and not limiting them by our own perceived limitations. And let and let them explore the world. Yes, we're going to supervise them and helicopter them to a degree and all that, but let them explore the world, let them learn because it's the only way we're going to grow.</p>
<p>**Mary Elizabeth Jackson ** 1:03:32
That's exactly right. Never tell them they can't do something because they have a challenge about it. Always encourage them always encourage them, you know, because then they learn to be more confident in themselves. And that's important.</p>
<p>**Michael Hingson ** 1:03:45
Yeah, I mean, when someone says, Why, why should I allow my child to do this? Why should this be the case? My favorite answer is still why not? Exactly. Well, Mary, this has been absolutely enjoyable. We do need to do more of it. And I'd love to meet meet your kids. But I'd love</p>
<p>**Mary Elizabeth Jackson ** 1:04:09
for you to absolutely yes, they would love to meet you. I think you're amazing. And I'm so honored to be here on your show. Thank you so much for having me. I really enjoyed this. And we need to do more. And I want to have you on my show. And you know, we should collab about talking about this awareness.</p>
<p>**Michael Hingson ** 1:04:27
Absolutely. Absolutely. How can people reach you? How can they learn about your books and so on?</p>
<p>**Mary Elizabeth Jackson ** 1:04:33
Well go to www dot mariee <a href="http://jackson.com" rel="nofollow">jackson.com</a> all of my books are there. Links to my shows are there and some information about advocacy and stuff in there as well. And I'm going to I will continue adding information you know, always adding</p>
<p>**Michael Hingson ** 1:04:49
in people email you through the site and contact you bottom and</p>
<p>**Mary Elizabeth Jackson ** 1:04:53
there was a contact email. I think my phone numbers there. My publicist is there too if somebody wants to contact him for an interview who are speaking? And I'm on Facebook is Mary Elizabeth Jackson? Instagram Mary Jackson Five because there's five of us.</p>
<p>**Michael Hingson ** 1:05:10
Oh my gosh. It's an invasion</p>
<p>**Mary Elizabeth Jackson ** 1:05:16
Yeah, we're the Jackson Five and then LinkedIn is Mary Elizabeth Jackson, I think on LinkedIn as well. So</p>
<p>**Michael Hingson ** 1:05:22
well I hope people will reach out and and read your books. I'm gonna have to go find them and and read them as well. But we really do appreciate you being on unstoppable mindset today.</p>
<p>**Mary Elizabeth Jackson ** 1:05:34
Thank you, I appreciate you being here. Thank you so much for the opportunity.</p>
<p>**Michael Hingson ** 1:05:39
Well, thank you. And for those of you listening, thanks for joining. Thanks for being here. Please give us a five star rating wherever you're listening to this podcast. And if you'd like to reach out to me, I'd love to hear from you your thoughts, ideas for future shows. And whatever you want to say, email me at Michaelhi@accessibe.com. That's M I C H A E L H I at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Or go to my podcast page <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a>. M I C H A E L H I N G S O N is M I C H A E L H I N G S O N. So we hope that you enjoy this and that you'll come back again next week. Thanks again for listening and being here with us and making our day better and Mary thank you especially.</p>
<p>**Mary Elizabeth Jackson ** 1:06:32
Oh, thank you so much my goal with these soon. Absolutely.</p>
<p>**UM Intro/Outro ** 1:06:40
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mom</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b1bc3c94-9928-490a-bdc7-33913bbaaa7f.mp3?source=rss&amp;ext=asset.mp3" length="46129215" type="audio/mpeg" />
<itunes:episode>42</itunes:episode>
</item>
<item><title>Episode 41 – Unstoppable Perception</title>
<guid isPermaLink="false">https://pinecast.com/guid/4496d29c-5dc3-4564-b164-b81a124d7098</guid>
<pubDate>Wed, 06 Jul 2022 11:00:35 -0000</pubDate>

<itunes:duration>00:56:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0212d4c7-ee38-4144-a0a0-002fb19b99f5/Unstoppable_Mindset-16.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong></p>
<p>Do you know anyone who has a so-called “disability”? How do you know?
This week I want you to meet Tiffany Noelle Brown. Tiffany has a PHD, she is a wife and mother, and, by most people’s standards, she has a disability as she happens to have a traumatic brain injury.</p>
<p>Tiffany will tell you her story of growing up in environments where she sensed she was different, not because of her traumatic brain injury, but due to other things she will discuss. You will hear how she used her observations to carve out a successful career helping others to recognize that difference is not a problem for them or others.</p>
<p>Personally, I very much enjoyed her insights. I had a wonderful time talking with Tiffany about various topics not only around disabilities, but also around the idea of being different. I hope you will like our episode and that you will let me know your thoughts. </p>
<p><em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
Dr. TiffanyNoelle Brown, known as docT, is recognized internationally as a catalyst in embedding Diversity, Equity, Inclusion, and Belonging (DEI-B) concepts into our everyday lives, with actions everyone can take.  She is described as a master at awakening the unseen, more subtle aspects of inclusion in our awareness, actions, and social structures.  A colleague has dubbed her the Doctor of Inclusion.
 
She is an innovative, non-judgmental, compassionate leader in the field of DEI-B dedicated to creating impact through her Ah-Ha’s-to-Action methodology. She shines as a facilitator, guiding newbies and experts alike in individual and group settings through personalized coaching and speaking engagements. Acknowledging and respecting where clients are at without judgment, she compassionately guides clients in developing their own awareness, understanding, and healing, creating their own toolboxes to expand and support their DEI-B efforts.  Certified in healing methodologies, trauma-informed care, and nurturing parenting, she brings an understanding of the impacts of social factors on mind, body, and spirit, passionate that including you in your inclusion journey is a critical addition to the process.
 
Even before DEI-B was recognized and valued within the business and personal development worlds, docT has been a pioneer in the research, teaching, and coaching of DEI-B concepts. Her Master’s thesis, Doctoral Dissertation, and other published articles and presentations at professional associations focused on issues of inclusion/exclusion in the healthcare system.  Her work has impacted policy and furthered the application of DEI-B concepts within the healthcare and child welfare systems, at the organizational, state, and national levels. Her expertise and unique ability to shift paradigms in a nonjudgmental way have most recently been recognized by the Wisdom Playground, Proximity, and Colorado Foster Parent Association.  Even former students and clients have come back to share how interacting with docT has positively impacted their personal lives and work.
 
Her personal experiences have given her an even deeper understanding of DEI-B. For example, she attended schools where she was in the religious and racial minority.  She attended a “women’s college” and advocated for the rights of students and faculty who identified as LGBT, developing her passion for the importance of allyship.  She is the Mommy to an amazing kiddo, who came into her life through the foster care system. Embedded daily in trauma-informed parenting techniques, Tiffany is an amazing support and role model for her kiddo, helping her navigate issues of race, culture, and family. People are often surprised to find out that she is living with a traumatic brain injury.  This experience provides another lived experience of why and how we can do business differently to capture, engage, and provide platforms for people with neuro- and physical- (dis)abilities to contribute their gifts how and when they can and be fairly paid for their expertise.  
 
It is no surprise that Tiffany’s motto is the concept of ‘Ohana, which you can see embedded in her work.  Illustrated by the quote from Lilo and Stitch, “‘Ohana means family.  Family means no one gets left behind or forgotten.”  Understanding the word ‘Ohana is Hawaiian, she recognizes the literal translation to mean “family,” but the intention of the word means “community”.  Her Mom, albeit biased, of course, says that even as a little girl, Tiffany has always seen, advocated for, and empowered people that others discriminated against, left out or left behind.  “It is just who she is.” </p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:04
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:24
Hi, and welcome to another episode of unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet. And it is that today we have as our guest, Tiffany Noelle Brown, who has an interesting story to tell lots of things to talk about. We'll spend a bunch of time today I suspect talking about diversity, inclusion, and we will see what else we come up with. So Tiffany, welcome to unstoppable mindset.</p>
<p>**Tiffany Noelle Brown ** 01:57
Thank you, I'm so glad to be here. I'm so privileged to be able to talk with you and really excited for your, for your audience to try to think of, you know, get be included in this conversation even.</p>
<p>**Michael Hingson ** 02:16
So, so tell me a little bit about kind of you from the from the beginning, and what what eventually got you into this whole area of diversity and inclusion. Yes.</p>
<p>**Tiffany Noelle Brown ** 02:29
So thank you for asking that I am. Even as a little kid, I remember, I was treated differently. And I got a lot more attention. And I wasn't treated differently in a negative way, but in a positive way. And it actually made me really uncomfortable. People would pick me up all the time, they were constantly picking me to be on their teams, that kind of thing. And I could feel the energy and feel the hurt that others were experiencing. Once they say it again.</p>
<p>**Michael Hingson ** 03:10
Why was that? What Why were you Why were you different?</p>
<p>**Tiffany Noelle Brown ** 03:13
So I'm blond haired, blue eyed, Caucasian, I guess the stereotype and people just thought I was, you know, cute or whatever, I don't know. But they would, you know, constantly, the adults would pick me up no matter what. And I could see the looks on other people's faces. And now I'm recognizing that I have an intuitive quality of being able to sense and feel someone else's emotion and really be in tune with that. And I hadn't developed that at the time, but I could feel it and it made me feel badly and guilty for getting the attention that I was getting.</p>
<p>**Michael Hingson ** 04:00
So other other kids weren't getting that same attention.</p>
<p>**Tiffany Noelle Brown ** 04:04
Yeah. And I think throughout my life, I was really sensitive to it when it came to my brother as people would on the on the baby. And people would refer to my brother as Tiffany's brother rather than my being</p>
<p>**Tiffany Noelle Brown ** 04:21
Chris's sister. </p>
<p>**Michael Hingson ** 04:25
Got it? Well, so you you grew up what No, where did you grow up?</p>
<p>**Tiffany Noelle Brown ** 04:31
I grew up in the Washington DC area. And I've been able to have the opportunity to move around in I've lived in most difference categorizations of how our country is Midwest, south, north northeast, Pacific, and now I live in the mountain region. Ah</p>
<p>**Michael Hingson ** 04:59
well So you, you grew up. And I appreciate very much that you were, you're sensitive to how people treated you so so tell me a little bit more about what you what you thought about that and how that kind of shaped your life and your direction.</p>
<p>**Tiffany Noelle Brown ** 05:16
Very much. So I think, especially looking back on it, having studied, intentionally studied issues of inequality and bias. In my formal studies, looking back on it, I realized that maybe I was coming at it from a different perspective. But I was I was the one that noticed, I guess, my parents told me this, that I was one that noticed when someone was being left out. And the inclusion of different folks just was a part of my life, my best friend growing up was, was a boy. And that was kind of unusual in and of itself. And he had Japanese American and Jewish American Heritage. And that was not anything unusual for me. And so But growing up, even at my wedding, people would point out, oh, my gosh, you have the most multicultural wedding party that we've ever seen. And that, that was that's just who I am, I guess. And it wasn't until I was able to study it. And I found sociology, that I got it. </p>
<p>**Michael Hingson ** 06:48
Well, so you spend a lot of time talking about diversity, equity, inclusion and belonging, which is, which is interesting. How did you really come to want to focus your life on dealing with those issues?</p>
<p>**Tiffany Noelle Brown ** 07:05
I think, even as I was in high school, originally, you have to choose what you want your major to be. And I wanted to be a physician, because that's helping people and I didn't really have a sense of other careers that could do that. And so I was taking, I also was doing health care administration, and it's as my minor, and took a medical sociology class, just as an elective. And oh, my goodness, that one class changed my life. And I didn't even know sociology existed, I'd never heard of it before. And I was like, wow, I don't have to go to med school to do this. With and then this being, I saw a lot of inequalities and was learning more and more about inequalities and bias in the healthcare system, and decided that's the path I wanted to go. And that's where I ended up focusing my graduate work as well.</p>
<p>**Michael Hingson ** 08:14
From a standpoint of intellectual pursuits, I mean, that that's certainly understandable. But you've become very emotionally involved. So it goes far beyond just a career path or a learning path. What, what caused you to be I think, so emotionally steeped in doing this? You know what I'm saying?</p>
<p>**Tiffany Noelle Brown ** 08:38
Yes, so, I had the intellectual and I came to it from the perspective of for the most part being in the majority of what we typically research as categories. And then I've had experiences where I was in the minority, and that there were characteristics that actually created barriers for me and my loved ones around me. For example, I I was a foster parent and became an adoptive parent to a kiddo who is biracial. And I was already very sensitive to the issues around race and ethnicity and gender. And now I'm living it. I'm not only sensitive and aware as an academic, I'm living it and living not only from an abstract theoretical level of how to, to categorize and understand the experience of someone who is in a minority category in multiple categories that overlap. But I am living trying to help her navigate that. And I'll give you an example. When we went to the airport for the very first time with our kiddo, the person at security, taking our IDs and stuff, kept asking our kiddo who we were to her, he couldn't understand not intentionally, he wasn't intentionally trying to have the situation, because he was trying to protect a kiddo. But he kept asking her who we were to her. And she didn't understand the question. And after a couple, like multiple times of being asked that, I jumped in and said, he's wanting to know what you call us. And then she said, That's my mommy and daddy. And we even went so far as getting a military ID for her earlier than what kids of military folks tend to get them at. Just so we would have some kind of formal identification that demonstrated that she's connected to us.</p>
<p>**Michael Hingson ** 11:24
When you explain what he was asking, and she answered him, What was his reaction?</p>
<p>**Tiffany Noelle Brown ** 11:37
That's a really great question. I know that there was a pause. And then he was like, okay, and it seemed to me, like he may have been a little bit embarrassed, but was very professional about it. Um, and again, I appreciate anyone who's trying to protect kiddos from trafficking or anything like that. So I think that was the context with which he was asking that question. I was actually more concerned about the reaction my kiddo was having. I was watching her. And because she was really confused, and she was only five at the time.</p>
<p>**Michael Hingson ** 12:16
Well, how old is she now?</p>
<p>**Tiffany Noelle Brown ** 12:18
She's 12. Now, between</p>
<p>**Michael Hingson ** 12:24
the teenage years comeith soon.</p>
<p>**Tiffany Noelle Brown ** 12:26
Yeah. And my family and friends have frequently said that situations like that, instead of blowing up that I give someone a different perspective without trying to do it in a way that's embarrassing, or confrontational, I hope is helping to create space for perceiving situations in as as accommodating and understanding as possible.</p>
<p>**Michael Hingson ** 13:05
So you, you've become, by definition, very concerned and interested in the concept of inclusion. What's the difference between diversity and inclusion to you?</p>
<p>**Tiffany Noelle Brown ** 13:22
To me, measuring diversity is a scientific and theoretical construct of categories. And, and I often try to think about it in terms of with diversity, we're trying to measure and monitor areas where there's intentional and unintentional bias, or overt discrimination. And you have to create categories by which to do that, to be able to show who's not being treated fairly. And then the issue becomes that we start creating this cycle of by measuring it, it becomes more real, because it's an actual concept that's talked about and becomes a self perpetuating cycle of then you are categorizing people in and when your work is really trying to Uncategorized people if that makes sense, so that there is less unfair treatment or different treatment and inclusion to me, I tend to talk about my work in terms of inclusion, inclusion, for me as a strategy and a philosophy. So the philosophy being where we are intentional about trying to understand someone else's perspective, noticing who's being left doubt who's at the table and being silenced, who's not even thought of to be included in the first place? Whose voice is listened to the most? Those are the kinds of things that I tend to engage with. And then there are strategies of inclusions such as even smiling at someone when you see them acknowledging them.</p>
<p>**Michael Hingson ** 15:24
Yeah. I think is it's interesting. I don't know how this comment fits directly into the model that you described, but I think it does. I have experienced lots of discussions and participated in meetings about diversity over the years. And one of the things that I generally see is, no matter how much discussion we have about diversity, there is at most lip service paid to discussing the concept of diversity, including people with disabilities. And that is a serious problem. Because diversity, I think, is as I put it, been warped to the point where disabilities don't matter in the whole concept of diversity. I've been to console councils and conversations and meetings, talking about diversity and disability may be mentioned, like once or twice in the course of the day. Why is why is that? </p>
<p>**Tiffany Noelle Brown ** 16:39
I don't know, as far as individuals and how they're interacting,I think.</p>
<p>**Michael Hingson ** 16:47
I'm thinking more as a group.</p>
<p>**Tiffany Noelle Brown ** 16:49
Yeah, I think society in general, which influences group behavior, is the conversations that tend to happen, and initially were researched are around race and ethnicity and gender. And that's most people's touches with the concept of diversity. I agree with you that there are a lot of other categories where people are left out and not treated in the same way. And I mean, I can give examples, sometimes it's because people assume that it's obvious if it's a disability that's visible. And I can give an you know, an example in my life, people are always really surprised when I tell them that I have a brain injury, which can be classified as a disability. So the broad range of what disability is, and for me, I even have tried doing initiatives trying to break the stereotype of the disc part of disability and shifting it to alternate abilities or, you know, different abilities rather than dis abilities. And that, that shift in and of itself is difficult. And I was lucky enough to, to be able to partner with a former board member of mine, who happens to have cerebral palsy, and people assume all the time that she can't think because she is in a wheelchair in a way that she's not as mobile, and she does have trouble verbally articulating. But that doesn't mean that she can't contribute. And that's one of the things, you know, just an example of trying to break through exactly that idea of how people think of what disability is how people think of what ability is, and diversity.</p>
<p>**Michael Hingson ** 19:05
And that's, I think the the crux of the issue. I have seriously disagreed with the concept of different ability or whatever, because the ability isn't different. Maybe the way we manifest it, or the way we cause it to be utilized is different than what most people are used to, for example, yes, person in a wheelchair, uses a wheelchair and doesn't walk. But as you point out ability is what ability is and so however it manifested if you start talking about it as different ability for example. It kind of covers up the real issue. So I'm all for changing the definition of disability and keeping it because I haven't come up with Something else, unless we come up with some whole new word we've morphed, we've totally warped and morphed diversity. And it doesn't tend to be an inclusive term anymore. And I think we need to make sure we don't allow that to happen with the term inclusion. But I think that disability is, is not as bad a thing, if we really say, oh, all that means is that somebody is is different than you. But it doesn't mean less, we can change that. That definition. In the in the educational system, for example, and in the professional world of blindness. Many people have adopted a terminology of your blind or your sight impaired or you're visually impaired or you're visually challenged. They're uncomfortable with blind. But I but I believe that the reality is blindness does not mean a total lack of loss of eyesight. Blindness is a, if you will term that represents anyone whose eyesight has diminished to the point where they have to use alternatives to using their full, normal, not normal, but their full eyesight to be able to accomplish things. And if you have to use alternatives and different tools, then you are using the techniques of what a person who is blind ought to use. And so we've got to get over this idea of blind being a bad term. It's the same concept with disability.</p>
<p>**Tiffany Noelle Brown ** 21:48
Yes, I appreciate that so much. And I appreciate you, you pushing back and, and having us really think through even different ability, right? That's not that that may not be the right terminology either. And, obviously, it's not perfect, but like you said, sometimes you want to use disability, and sometimes it doesn't make a fit. So I love that we have this podcast and the folks that are on it, and you out in the world really trying to figure out okay, well, you know, words matter. And going back to what you had asked me before, about why did groups use the categories that they use. And I think part of that has become a save your rear end kind of thing from a legal standpoint, and also checking boxes to demonstrate that, that they are paying attention to the categories that are being given to them. And that that can be harmful, as we've talked about, it can also be beneficial in that maybe there's not a focus on every group, but maybe by focusing on one group that they're focusing on it. My hope is that and I think their original idea would be that that would become part of the culture, that's part of the creation where then it it kind of expands out where more and more people and their their different talents and abilities and quirks and personalities all can create better things. I think the issue is, that was the ideal of what was intended initially by these frameworks. I think it's gotten stuck in that the the more holistic spreading of including more and more people hasn't happened, we've remained stuck in focusing on certain categories.</p>
<p>**Michael Hingson ** 24:20
Yeah, and we, we, we tend to like to put people in boxes, we'd like to put everything in boxes. Yes. And the problem is that when we start to do that, no matter who it is, we create limitations that ought not to be there. Yes, you're in a box because you're a woman, you're in a box, for whatever reason, and society has made decisions about you because of the fact that you're in that box. And yes, we are trying to break down the barriers. What I what I tend to see with disabilities is that, even though next to Well, it's hard to say that women are a minority since they're actually more women. But I bet you and I know what they mean in terms of included in power. But next next to women, disabilities as a collective, some is the next size minority down from that. The CDC says that 25% of all people have some sort of disability, and I'm sure that's now been affected by COVID. Oh, yeah. And we're going to start classifying people somewhere along the line, because of how they have been affected by COVID. And some have been very physically affected by COVID. And it is something that we need to deal with, we've got to figure out how to address this issue of stop putting people in so many boxes. Yeah. And recognize that we all have gifts, and we all ought to be able to use our gifts to their fullest extent. Yes.</p>
<p>**Tiffany Noelle Brown ** 26:17
Yes, I love that so much. And a couple of, you know, highlights out of what you said is, I actually recently wrote a column and did a Facebook Live, and then I have a different version of it, that I am more than happy to post that, that talks about the different categories that I know that people see me as and how, even as I read off those categories of checkboxes, how does someone perceive of me and create that mental picture of me, as I say those things, and then if I say something that like creates a disjuncture of, oh, that doesn't make sense. That we can start to see Oh, my goodness, like subtly, I didn't realize that I was that I was doing that. Right. And I think what you're talking about in terms of inclusion is exactly what I work on in terms of I see the need for categorization as we talked about the, it can also be very harmful. And for me, I'll go back to kind of what my motto in life is, which is the word ohana. And the word ohana. If anyone has seen Lilo and Stitch they've, they've heard this quote that Ohana means family and family means no one gets left behind or forgotten. Right? Well, that sounds like a great idea. But how in the world do we do that? In reality, and when you look at the actual intention of the Hawaiian, like, Hawaiian people's understanding of this term, Ohana. In my conversations with some friends that are from Hawaii, they talk about it in terms of community. So I started shifting this quote, to Ohana means community. And community means no one gets left behind or forgotten.</p>
<p>**Michael Hingson ** 28:27
Which is the way it should be.</p>
<p>**Tiffany Noelle Brown ** 28:30
And I find also that this might be an example that people have said, shifts their perspective on even the word family, in that I consider my family, not only my biological family, the family that I married into, but I also include my kiddos biological family. And there are reasons to have safety measures. In some cases, but that doesn't mean that they're left behind or forgotten. I continue to I have a personal email that I communicate so that I can tell what's safe or not. And I can pass on that information and be the go between. But then there's the safety factor. And there's the realistic of I don't want there the connection between biological family and my kiddo to be completely severed even though in the legal sensitives.</p>
<p>**Michael Hingson ** 29:41
And how is she dealing with all that?</p>
<p>**Tiffany Noelle Brown ** 29:45
That's shifted over time. Yeah, I'm, I'm much more of I'd rather keep the connection so that there's a relationship there. With the understanding that typically kids that are adopted at some point are curious about their biological family and want to learn about them, I'd rather create an environment where it's safe for my kiddo To learn more, but that there's actually more accurate information and that her biological family trusts my spouse and I, and understands that we are trying to keep that connection so that when, when our kin is old enough, she can make the decision, whether she feels that she could reach out, or even possibly do something in person. And some of that has happened over time. There are some family members that we have been able to engage with in person. And there are some that that we are trying to bring together, for example, there's a camp that we're trying to bring together. The family members that are similar in age to my kiddo together in an environment where all the adults are, like, shaping that, you know, aren't shaping that relationship development, if that makes sense, but it's done in a way that's safe, because there's camp counselors that are trained in trauma and have experienced and in helping develop and nurture those relationships in a camp environment.</p>
<p>**Michael Hingson ** 31:43
It's it's a process. I think you've you've verbalized it very well, it clearly is a process. And hopefully, she will appreciate the concept of ohana. And internal internalize it very well going forward when she is older. And of course, as she gets older and becomes more mature, then you're offering the opportunity to make that happen.</p>
<p>**Tiffany Noelle Brown ** 32:12
And I'd like to my goal is to, regardless of someone's situation, create environments where that can happen. So that connections are fostered in ways that are positive and don't cause harm to either side. Then I don't even like the idea of taking sides. Yeah, yeah, my own statement. I'm like, reflecting of like, there's not a side here, you know, I want to understand that people in her family have been through a lot of trauma to and have not had the opportunities that I've had, and have had significant barriers which have led to certain traumas, and that's deeply embedded. And I don't want to add another trauma onto that. That</p>
<p>**Michael Hingson ** 33:08
That makes sense. I mean, that that is certainly a lofty and ideal goal, and certainly one that makes a lot of sense to do. Sometimes it's hard to be Switzerland, but at the same time, it makes a lot of sense to do that.</p>
<p>**Tiffany Noelle Brown ** 33:23
Yeah, especially with the dynamic of I am the one in power in this situation, to both sides, you know, and at the same time, as I'm trying to be as fair and open minded and inclusive. My number one priority is the health and safety of my kiddo.</p>
<p>**Michael Hingson ** 33:47
So tell me a little bit more about what you do professionally. What, you've graduated from college, you've got a doctorate? No, do you actually did you get an MD as well?</p>
<p>**Tiffany Noelle Brown ** 33:59
No, I don't have an MD and it's I love that you're asking that question because people frequently will, because I focus in medicine and people like I consider myself a medical sociologist, even though my current work isn't embedded in health care or well being or specific health stuff as it was when I was faculty at a med school. But people will constantly say you're a doctor, but you're not a doctor doctor.</p>
<p>**Michael Hingson ** 34:32
And don't show love it when they do that.</p>
<p>**Tiffany Noelle Brown ** 34:34
Yes. And I'm like, I'm a doctor, but I'm not a physician. And that's part of actually identity wise, why I tack the PhD at the end of my name and for a while I was you know, working within doc T PhD specifically because I didn't want there to be a confusion Jim, that I was an MD, even though I was doing a lot within, right? Medical School and hospitals and community health, those kinds of things.</p>
<p>**Michael Hingson ** 35:11
So no matter what it is, you got to be a doctor. So what else? So So what do you do now? professionally?</p>
<p>**Tiffany Noelle Brown ** 35:20
Yes, so my work has really evolved into doing facilitation related to diversity, equity, inclusion and belonging. And a lot of that, for me is in relation to not necessarily the policy end of things. But more in the application, the real application of creating more inclusive cultures, and making those institutionalized in policy and inhabit. And one of the things that I'm offering now is to other diversity, equity and inclusion professionals to provide them with support. And not only do I have this, the opportunity within my background to help support someone in that. And I used to be a director of continuous quality improvement, so I bring that aspect. But I'm also a holistic practitioner. So yes, not an MD, but I'm a holistic practitioner, I'm a Reiki Master, and engage in other holistic techniques as well. So I bridge medical, and holistic well being. And so for me, it's not only moving forward, the ideas of depth, depth, diversity, equity, and inclusion and belonging, in practice, but really supporting the people who are doing this work, because the work in and of itself is sometimes traumatizing, and it's exhausting and high burnout. And we, we want to move. I personally, and I believe you do, too, based on what you've said is, we want to move this movement forward, and we can't afford to lose people who are passionate about trying to move the needle for everyone.</p>
<p>**Michael Hingson ** 37:24
When you say holistic, tell me a little bit more about that. Yes.</p>
<p>**Tiffany Noelle Brown ** 37:29
So that also is I guess, a categorization trying to help people understand some people call it alternative medicine or health care. And again, the labels go with it. So I'm glad you're asking me. For me, it's, I take the social, all of what I know as a sociologist, and include practices of mind, body and spirit, recognizing that those individual processes and and ways of being are very much affected by the social construct, cut social context, by legislation, by societal culture, by organizational policy by one on one interactions. So all of that, is there kind of embedded together. And if you only do one piece, which I think is great that there are so many diversity, equity, inclusion and belonging initiatives and professionals and people just volunteering in this realm, that we want to provide the support for them to be able to do that in ways that are positive and not not so reactive. Where we're taking care of each other, including taking care of ourselves.</p>
<p>**Michael Hingson ** 39:03
How do you deal with someone you're introduced to or a new person who doesn't necessarily deal with diversity, equity, inclusion and so on? Well, how do you break through some of those barriers?</p>
<p>**Tiffany Noelle Brown ** 39:19
I absolutely love that question. Of course, that you can see probably a spark in me right now. And you hear hear the change in my tone of voice. I love love, love teaching intro to sociology with the exception of grading, because I think the grading and assignments are actually what prevent people in this realm of trying to see diverse perspectives and practicing doing that. That that gets in the way of that expansion. But part of what I loved is exactly that. People. You know, my students the majority of the I'm not interested in sociology hadn't heard of it kind of like when I first was introduced, I don't care about it, you know, checking a box to graduate. And I've always seen it and tried. And I still do this today of how can I help someone see things from a different perspective in a way that's non confrontational, and non judgmental, really trying to understand what's going on in their story that leads them to that belief. And with that, a lot of it is really, from in a business or organizational perspective, it's helping teach someone to facilitate a meeting, so that everyone's voice is heard, equitably. And that, even perspectives that you don't believe in, are treated without judgment, and finding ways to still add parts of each of those perspectives. And moving forward. In a, in an interactional perspective, I have developed, like, you know, a bunch of tools, one of which is where I just have a simple printout card, saying, you know, seven things you can do to include someone today. One is smile. One is wave one is, you know, just send someone a quick text, letting them know, you're thinking of them picking up the phone and colons and not for any purpose other than how are you doing what's going on with you, just that creating that connection. And when there's connection, there's, there's a better opportunity for people to be included. And I really work to have people think intentionally about easier ways to be inclusive ways that are more practical that you can add in right away. Yeah.</p>
<p>**Michael Hingson ** 42:17
I think we really is with most things, just need to make the effort and do it, whatever it is. And we, we tend to allow our perceptions of limitations be the thing that holds us back the most.</p>
<p>**Tiffany Noelle Brown ** 42:36
Yes, and, actually, I'm an example of that, that I hold myself back. And it's just literally been recently that I've been, okay, talking about the personal aspects of my life. That we're, I'm embedded in living in categorizations that are different from the norm, and really even trying to move even trying to move what we're doing to little kids. Yeah. And in the suicide prevention work that I've been a part of the sense of belonging has become a really big concept. And for me, this sense of belonging is is a critical piece. And for someone to have a sense of belonging, someone has to do some kind of action or some kind of connecting. where that person is in a situation to feel belong, like they belong.</p>
<p>**Michael Hingson ** 43:53
Yeah, it is a two way street, right? So it is true that people need to be more open to those who they don't necessarily understand or know. But the other side of it is those of us who are in the category of people who want to be known and understood, need to reach out and try to create an environment where people appreciate and understand and will help then create a welcoming environment. And that may be kind of a circular way of doing it. But the bottom line is we're all on this the same earth and need to learn to get along and work together. Yes. Yeah. And that's really the big thing.</p>
<p>**Tiffany Noelle Brown ** 44:44
I mean, even looking in our larger geopolitics, all of that sense of identity, sometimes our sense of identity and the US them. dynamic of how we tend to talk about others, creates them as an other and creates that separation. And that obviously, as we're seeing carried out in, in the world and our nation and our communities today, it's it can have, like catastrophic consequences.</p>
<p>**Michael Hingson ** 45:24
What do you do in your professional world? To help change that?</p>
<p>**Tiffany Noelle Brown ** 45:33
That's a, that's a really great question. I see a lot of what I see the majority of what I do is creating ripples. well beyond any interaction that I'm having of helping people develop the skill sets, and understanding of someone different from them seeking out intentionally seeking out perspectives and cultural activities that are different from them. And that may sound over simplistic. It's, if we're intentional about it, for example, that say, you see some some type of cultural event going on, maybe go to it, and talk with the folks that are attending of why that events, important to them. And culture being a very broad word. Of course, for me that meaning just some kind of difference, right? So seeking out difference, creating connection with people who are different, does start to create comfort with difference over time. I guess, maybe I have that belief. And maybe that's not a fair belief, and too simplistic. But growing up in such a diverse area, being in the DC area, I'm comfortable with difference. And I I intentionally seek out people who are different from me to be intentionally. An example, when I started the nonprofit on your own health, I intentionally put people on the board and invited them people to be on my board who I knew thought differently and had a different experience than I did. Because I wanted them to, to push me and challenged me just like we had a little bit earlier in the conversation about about the word different. And I'm comfortable with that. And sometimes I'm not comfortable with it. But I know it's important. And so I work through my own discomfort. And luckily, we've never had arguments on our board, we had very different perspectives on certain topics. But there was not this Animus. And I, I know, that's not as easy to do in some settings. And I, you know, in my own personal life, that's part of why San Francisco is my favorite place I've ever lived, because I didn't feel like I stood out, not in the sense of what I look like. But there's so much diversity in San Francisco on a whole bunch range of issues, that that's the most comfortable place, I've felt because I didn't feel challenged, I felt that my uniqueness was celebrated and welcomed, and welcomed. Absolutely. And then when I moved to, you know, back to a location that's in categorization, you know, very Caucasian majority of the people have higher education, degrees, and I felt really uncomfortable here again. And even if I fit into those categories, I didn't like that.</p>
<p>**Michael Hingson ** 49:43
Well, maybe God is just trying to help you expand your horizons and recognize that it's, it's not the worst thing in the world to be there either.</p>
<p>**Tiffany Noelle Brown ** 49:53
Absolutely. It's it's not and I know that I'm here for a reason. And if that reason is, by interacting with me that it helps someone see a different point of view than that's important. And I also feel that is that, especially for people who are in majority categories, or you know, aren't having the same barriers, it's really critical for people in those categories, and people who are in power, especially and have resources in those categories, to, to be able to say, it's important and valuable to support and lift up and include perspectives, and people who are different from us.</p>
<p>**Michael Hingson ** 51:04
I think you've given us lots to think about. And I hope that people will go away from this, thinking a little bit different about inclusion than maybe they haven't certainly different about diversity. But I hope that people will take away some things to truly think about and intellectualize in their own lives about how maybe they can start to deal with people who are different than they. And you have, you've certainly worked to help create what we call here the concept of the unstoppable mindset where people believe they can move forward, not only people who are different, but people who may be more in line with what the so called normal person is, recognizing that in reality, we're all more unstoppable if we work together.</p>
<p>**Tiffany Noelle Brown ** 52:02
Absolutely. If thank you so much,</p>
<p>**Michael Hingson ** 52:05
well, if people want to reach out to you, and learn more about what you do or contact you, for whatever reason, how will they do that?</p>
<p>**Tiffany Noelle Brown ** 52:15
The quickest way would be through LinkedIn. And it's the LinkedIn/IN/docT. And if you want to schedule a consultation, and talk about the situation that you're in, and how I might be able to add value to that. That would be through the proximity platform in its <a href="http://prox.io/docT" rel="nofollow">prox.io/docT</a>.</p>
<p>**Michael Hingson ** 52:47
Do you have any courses or books or other things that people can read?</p>
<p>**Tiffany Noelle Brown ** 52:54
Yes, I have some manuals that I've created, I have some tools that you can use right away. And I have a series of workshops that I've created. One specific workshop that I'm in the second phase of, of utilizing is one called repurposing your purpose. And that could be for folks that are getting burned out in their purpose. It could be for folks just starting up initiatives. And, of course, I focus on helping people be able to enact and really ignite the purpose that they are here for to make the world a better place for all. And how</p>
<p>**Michael Hingson ** 53:52
do people get access to that? Is that through the <a href="http://prox.io?" rel="nofollow">prox.io?</a> site? Or?</p>
<p>**Tiffany Noelle Brown ** 53:56
Yes, yes, yes, through <a href="http://prox.io" rel="nofollow">prox.io</a>. And again, if you want to chat with me or get some of the other downloadable resources, just reach out to me on LinkedIn.</p>
<p>**Michael Hingson ** 54:09
Cool. And again, it's <a href="http://prox.io/docT" rel="nofollow">prox.io/docT</a>. Yeah. Okay. Well, Tiffany, it has been wonderful to have you here and I've got lots to go think about. You know, every time I do a podcast, I learned things that I get to use in future podcasts and I don't even necessarily know what they are but they come up is as we go forward. So I really enjoy what you have brought to us today. And I hope that everyone has has enjoyed this as much as I have. And we really appreciate you coming on and hopefully we'll do this again.</p>
<p>**Tiffany Noelle Brown ** 54:48
Awesome. I so appreciate it. Thank you all for for listening and you know, for Michael, both you and any of your listeners I would love to get your are, you know your thoughts and keep moving my own thinking forward. And you know, this is this is bright. So I would love to connect.</p>
<p>**Michael Hingson ** 55:09
Let's do it would love to. And definitely I want to stay in touch. So let us by all means do that. And again to all of you who are out there listening, thanks for doing so please give us a five star rating wherever you are listening to podcasts. And if you would like to comment on this podcast and I'd love to hear your thoughts. Hope you enjoyed it. Please feel free to reach out to me you can email me at Michaelhi@accessiBe.com that's Michaelhi M I C H A E L H I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And you can also go to our website where we have all the podcast information. It's <a href="http://Michaelhingson.com" rel="nofollow">Michaelhingson.com</a> M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. So again, Tiffany and well Brown, thanks for being here. And thank you all for coming and listening to us today.</p>
<p>**Tiffany Noelle Brown ** 56:10
Thank you so much. Have a great day.</p>
<p>**Michael Hingson ** 56:15
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Perception</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/4496d29c-5dc3-4564-b164-b81a124d7098.mp3?source=rss&amp;ext=asset.mp3" length="35714695" type="audio/mpeg" />
<itunes:episode>41</itunes:episode>
</item>
<item><title>Episode 40 –  UNSTOPPABLE PERSEVERANCE</title>
<guid isPermaLink="false">https://pinecast.com/guid/b8b4d618-38ef-4a30-8f0b-f79034c83ab0</guid>
<pubDate>Wed, 29 Jun 2022 11:00:18 -0000</pubDate>

<itunes:duration>01:12:40</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d1d67d24-e120-4343-864b-979ff382b079/Unstoppable_Mindset-15.jpg" />
<description><![CDATA[<p>In this episode I invite you to meet Davida Shensky. Davida grew up in a time before the Americans with Disabilities Act and other legislation guaranteeing persons with disabilities many of the same rights enjoyed by most people in the United States. You will learn about Ms. Shensky’s disability and that of her sister.
Davida faced much discrimination when trying to break through the barriers imposed on persons with disabilities. You get to see how she overcame much to become successful in the workforce.
Davida’s perseverance is quite remarkable and should be inspirational and a lesson to us all. When it comes to overcoming obstacles, Davida will show us how it is done.
I would love to hear your thoughts and, of course, I hope you will give us a 5<em> review after hearing Davida. Thanks for listening.
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
</em><em>About the Guest:</em>* 
She was born and educated before there were laws on the books that guaranteed people with disabilities the right to an education. She entered the workforce 12 years before ADA became law, which guaranteed people with disabilities the right to an employment. Therefore, when she entered the workforce there were a few opportunities for people with disabilities to find gainful employment.</p>
<p>When she couldn't find gainful employment, she looked for other avenues and opportunities to earn an income. She had experience and training conducting group therapy sessions in both Transactional Analysis and Psychodrama. Without a Masters or PhD as a psychologist, her opportunities were limited. She holds degrees in Mental Health Work, Psychology, and Rehabilitation Services (employment counseling for people with disabilities).</p>
<p>When she looked at the skills that she truly enjoyed doing she recognized that her strengths lay and standing in front of the room motivating attendees to overcome any obstacles or fears they have that were keeping them from reaching their goals. She did this by leading by example. Because it wasn't the limits she placed on herself, but the limits that society placed on her simply because of her disability and their lack of knowledge about people with disabilities.</p>
<p>As a Motivational Speaker her business thrived. She also recognized how the workplace was transitioning across the board and every industry. For motivational speakers, that meant moving from working with corporations as in-house trainers and the speaking circuit for conventions to building and marketing your business from home.</p>
<p>I help business owners use digital marketing to build an online presence and increase revenue with an E-Commerce store with commonly used systems to create multiple streams of income.  My goal is to establish a NPO called International Disabled Entrepreneurs, Inc to help people with disabilities who want to become entrepreneurs to learn the skills needed and develop an entrepreneur mindset, as well a be a resource for adaptive equipment needed to run a business.
<strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:13
Glad you dropped by we're happy to meet you and to have you here with us. Welcome to another edition of unstoppable mindset. Thank you for being here. Hope that your week is going well. And we hope that you enjoy the podcast today. Our guest is Davida Shensky.  And she has an interesting story to tell. And I like talking with her because we share some interesting and similar ideas about dealing with disabilities and so on the Vita happens to be a person who we classify as someone with a disability. And I'm gonna let her tell you more about that as we go forward with Davida Welcome to unstoppable mindset. How are you?</p>
<p>**Davida Shensky ** 01:57
I'm doing great. And thank you for having me.</p>
<p>**Michael Hingson ** 02:01
Well, it's a pleasure to to have you on and we're honored that you're here and taking the time with us. So tell me a little bit about you, if you would, let's start with that.</p>
<p>**Davida Shensky ** 02:12
Okay, well, I grew up with a disability. And it's at first let me back up. I was born in 1951. And in 1961, there were no laws that address people with disabilities, because the slot and society looked at his disability community as being non existent. And it was prior to the laws of when the individual Disability Education Act came into existence, because that came into existence in 1977 when I was in graduate school, and I had already been in the workforce a few years before the Americans with Disabilities Act became law. And because society didn't recognize its disability community, and the fact that I came from a dysfunctional family to begin with, I was always told that I can't, and I can't, and I can't. And part of that was that my, you would think it's because my, my parents were worried about me, but it was more that they had their own issues about it. And all they saw was a way to hold their children back from living full and productive lives.</p>
<p>**Michael Hingson ** 03:37
So they weren't necessarily the most supportive. No, not at all. Now, you say hold their children back, you have siblings with disabilities.</p>
<p>**Davida Shensky ** 03:49
I have an older sister that was born deaf, and hers is a nerve deafness. And it's a specific syndrome that I cannot remember the name of it offhand. But it's, you know, it's it's not a it's a segment of people that are born deaf, and it's called a syndrome, because it's not a fully the number. No, but the total numbers are a thing for it to be called whatever it is, you know, so it's just lumped in to being deaf. Yeah. Just like I have spastic, hemiplegia. Because cerebral palsy only affects one side of the body as opposed to the whole body of certain other lands because it depends on how much is the brain is damaged, and what specific lens are affected to determine what the terminology is for it.</p>
<p>**Michael Hingson ** 04:57
So how was it between you and your sister growing up?</p>
<p>**Davida Shensky ** 05:01
Well, it was kind of mixed because she was always sent off to school or initially because my mother was in New York, and they had Lexington School for the Deaf up there, where she could go to school and stayed here during the week and then go home on weekends. And when she went home on weekends, she stayed with my grandmother, I want to add Snuggles. And she never really had a stable home that she went to. And that created some issues for her. And in my case, you know, because I was the only person with a disability in the classroom. And in the school, and people didn't know a whole lot about disabilities, I was bullied. And it's like, when you go home, and you don't have any parents, the hugging when Saudi they love, they love you, then it's like you be isolated, and trying to cope with things on your own. Yeah. Well,</p>
<p>**Michael Hingson ** 06:05
just to, to put it in perspective, I was born in 1950. So I was from the same era as both of you and fully understand what you have said about all of the issues regarding the laws. But for you, it was probably quite the challenge. Do you do you use or did you use a wheelchair?</p>
<p>**Davida Shensky ** 06:34
No, I went, because it only affects my right side. And initially, I was the Oh, the brace was only up to the knee. Because if I the way it affects it is that the tendons in the foot is very tight. And, and he and I either go flat foot or I go, I want toe heel as opposed to heel toe and drag my foot and then I would catch my total of the shoe with a toe would catch the ground. And it would cause me to fall over. So wearing and they were the the old iron braces. And then in 1980 as to how floods started to come into existence and an understanding of how exercise and strengthening and straightening and that help. Well when I turned 14, I had surgery on both my hands and my foot because my hand was very drawn up at all and then I could not really just pull it down to my side. And then it kind of moved down to an a 90 degree angle or maybe 60 degree angle. And by exercising a gave me a little bit more mobility, and it allowed me to not have to put the brace back on but when I turned 65 And I noticed that I was tripping over my own two feet and living alone. And if I fell and hurt myself, there would not be anyone there. Then I started wearing a walk on price. And I also have a brace on my hand that supports my wrist so it holds up so the risk doesn't prolong. And recently, I had a knee brace put on because years ago after the surgery, my orthopedist said I had caught football knees because there was no fluid around the knee. And then the bone was rubbing against each other. And over the years it slowly got up either. A little worse. And then the last couple of times, I noticed that when my knees started hurting me I could put pressure on my foot. And because I you know, white health insurances as you become a senior citizen, they called Nick now I see you, they called me and they think the nurse and anyway, they said go see an orthopedist. So I had to go to my doctor. And what he did was he sent me to the orthopedist, the author, Peter said, you need a sleeve. And then when I went to the prosthetics place, they said no, this is what you need. And one thing I found was by putting the knee brace on, it's repositioning my foot. I'm able to work better and continue to exercise three times a week.</p>
<p>**Michael Hingson ** 09:52
So how was it that we go ahead? How was it like for you in the classroom in grammar? school, in high school and so on?</p>
<p>**Davida Shensky ** 10:01
Well, because cerebral palsy affects how the brain processes information. What happened was it kind of short term memory. And even though I would study for hours, it didn't always show when I took the test what, what I was truly capable of. So based on my grades, it was like, Oh, she daydreams. A lot of you know, she's, you know, was it more like C or D, as opposed to what could have been an ARB? And you know, that then they kind of like labeled you according to your grades?</p>
<p>**Michael Hingson ** 10:42
Well, yeah. And how did your your classmates react? Or how did they deal with you?</p>
<p>**Davida Shensky ** 10:50
Well, it was I was teased a lot. I was the they kind of played on my name and how they said it, and it was it well, let's let's back up. I once had someone called me and asked me out for a date. And somebody told me, they were not going to show that she never know for certain so you get ready, but I never expected it. And of course, they didn't show. Yeah, they were playing. Yeah, they were they get together and they flow. Let's let's see what we can do to play a game on.</p>
<p>**Michael Hingson ** 11:28
There's a lot of meanness in in kids. And do you think, you know, given what you do now, and we I definitely want to get into that. But do you think that's changed a lot for kids with disabilities in school today?</p>
<p>**Davida Shensky ** 11:44
It's changed, so but it's still got a long way to go. And the thing is that because of our IV, A, which is individual disability, disability education, that, and it's mainstreaming kids into the classroom, when they're capable of keeping up that people with abilities are seeing more people with disabilities. So they're a lot more accepting than what they were in the past, because people with disabilities and severe disabilities were hidden away. And they just didn't know that they existed. And it was not talked about.</p>
<p>**Michael Hingson ** 12:27
Do you think that kids in the classroom, take that approach? Are they more still into the bullying mentality? Do you think they are starting to understand the difference and that, in reality, there's nothing wrong with someone just because they happen to be different?</p>
<p>**Davida Shensky ** 12:46
I believe there is. Because when when you see a whole group of people that have specific disabilities, then it's it's not. It's easier to accept, then if you just see one or two people. Yeah, it's like, Okay, I've got one person, they are their friends. I know what you know, the ignorance of what a disability was at that time, because it was not talked about today, it's talked about, and you see the pirate complex, and you see people who have lost limbs in the war or whatever. So it's a little bit more accepting, although it's still got a long way to go to become mainstream.</p>
<p>**Michael Hingson ** 13:37
Yeah. I know. In the case of blankets, for example, we see so little emphasis on doing some of the things that really make sense. That is, for example, teaching Braille, which is the main vehicle for reading and writing available to blind kids, not only totally blind kids, but a lot of children who are partially blind, who are low vision, but who cannot see well enough to read regular print. And by using large print or magnified print, it causes a lot of eyestrain, so they'll never be able to be able to read as quickly or as efficiently as a sighted person or a blind student that does get the opportunity to learn to read Braille, but unfortunately, I think still even today in the educational system, it is always or let me never say always, it is often basically said that a child who has some eyesight gets to read print, while a totally blind child has to learn to read braille, and you can see the distinction gets to as opposed to has to, even though the child who reads Braille may very well be a much better reader than someone Who has some vision, who doesn't get the opportunity to learn to use Braille and as a result, has to use large print that doesn't give them all the luxury and efficiency of truly having a reading and writing language that they can use? Well,</p>
<p>**Davida Shensky ** 15:20
you know, even when in technology, when people look to build, build websites today, they don't always think about accessibility.</p>
<p>**Michael Hingson ** 15:33
They don't. And, in fact, hence the company that I work for accessiBe, which is all about creating products to help websites become accessible for a variety of disabilities. And it is very much true that website access isn't just something that is relating to a person who is blind and might not be able to see graphics and so on on the internet, there are so many disabilities that need to be addressed, not being able to use a mouse for a variety of reasons or having epilepsy. And as a result, not being able to experience cursors that blink and need a different way to make that happen, or cognitive disabilities or ADHD. All of those are issues that invoke a need for access that oftentimes we don't pay attention to.</p>
<p>**Davida Shensky ** 16:31
Heard that, I think is that until people with disabilities, that more people with disabilities actually have their own business or, or become managers and business owners, where they're more visible, and still going to be kind of a situation where it's a secondary idea to the majority of people, it's like when it becomes I guess the the best way is to equate it with Christianity and Judaism, that we live in a country where it's more Christians than Jews, and yet, especially in the Baptist religion, it's like, they consider Catholics and Protestants that, you know, kind of like not being I don't want to say that non Christians, because of the doctrines or the ways they look</p>
<p>**Michael Hingson ** 17:33
at it. But I think it goes beyond us owning our own businesses. Because that may or may not make some of it more visible. We, we really need to create an environment that's more inclusive in general. The The fact is that there are some who say, and rightly so let's deal with access, that the only way to make a website accessible, or the best way, some say the only way, which is not true, but the best way to make a website accessible, is to really do it from the outset. And I can accept that concept. Except how's that working for us, we don't generally see websites as being accessible from the outset. In fact, probably no more than about 2% of all websites today, even pay much attention to accessibility. No matter what the disability, some websites may very well be usable. But they haven't really done all that or anything that they need to do to create access. So we have an environment where we don't create web accessibility from the outset. And that's something that we have to teach and that needs to go into our schools and that all of our programmers need. But even if we do it, we then need to make sure that websites continue to remain accessible. It isn't just doing it the first time.</p>
<p>**Davida Shensky ** 19:09
That's true. I'm also gonna go back and say that even a lot of the laws started changing, like with the Rehabilitation Act of 1973. It addresses all of the issues that come up under the Americans with Disabilities Act. But what makes the ADEA more enforceable is that clause that says that if an individual can prove that they're being discriminated against, they can go to the EEOC or they can go to the Department of Justice and file a lawsuit.</p>
<p>**Michael Hingson ** 19:48
The difficulty is that courts have also said however, you got to prove intent. Right. And that has been part of the difficulty it. And the other part is that some legal minds have challenged the issue of accessibility, let's say for the internet saying, well, the ADEA came along before the internet. So clearly, it doesn't apply even though the ADEA does not in any way, mentioned, places of physical accommodation. It talks about places of business, leaving, leaving aside title two, which deals with the government and federal agencies, Title Three, deals with places of business and it doesn't say physical or not, which is the way it ought to be. Because it doesn't matter where you conduct business, you need to make sure that what you do is available to all.</p>
<p>**Davida Shensky ** 20:45
That's true. And I, we also need to look at the mentality or behavior patterns. Because what we learn as children is what we how we are as adults. And until you really get to where children come up, truly integrated with people with disabilities in the classroom, there's still going to be prejudiced.</p>
<p>**Michael Hingson ** 21:15
Sure. And until we can break down that fear barrier, because that's what it really is, is that people have so much fear around something that's different than they. And they don't recognize that, in reality, disability is something that anyone can face. Suddenly, even if your life didn't start out being that way. And again, I, I don't have a better term than disability. But the reality is, disability doesn't and shouldn't mean in our case, no ability or a lack of ability. It is a way to, to categorize us like it or not as being different. But it shouldn't mean that we don't have ability, because if we're going to talk about ability, every person who has eyesight has a disability, and that is that your light dependent, you can't function well in the dark. That's why we have light bulbs. That's why we have candles, and before that we had torches and other things like that. But the reality is, those are all accommodations that have been created to allow you to be able to function in an environment without light.</p>
<p>**Davida Shensky ** 22:33
And then if you remember, prior to Ada, Ada was when they started changing the terminology, that it was always handicaps. And if you remember back in the very beginning of the 20th century, when people used to stand with a cap in hand, asking for money, and that's what handicap means. And that's it still had the mentality of the majority of people. Is that someone getting ahead there?</p>
<p>**Michael Hingson ** 23:09
Yeah. And in reality, we can change perceptions of words, words are very strong and very powerful. But I, for example, have maintained for a long time that diversity isn't what it used to be. Diversity very rarely includes disabilities today, even though what diversity means is we have a very wide range of categories of people that exist, and we're supposed to recognize all of them. But we generally don't include disabilities in that. And it's the same fear that causes that. So we haven't really seen the breakdown in terms of moving forward with that, and I'm not sure what it will take to change that. But maybe what we need to do is to get another president who has a disability, Franklin Roosevelt has been forgotten for that.</p>
<p>**Davida Shensky ** 24:06
What that was, that's right. Also, if you back in the 1980s, when corporations started bringing in trainers, and they would talk about diversity, they would they would not include disability, but what they would talk about is the different cultures or the different religions, but they never talked about difference and showing someone with a disability as opposed to someone with ability and showing just how, just because you're able bodied doesn't mean that you're any you're really any difference</p>
<p>**Michael Hingson ** 24:46
or any better. Yeah. And that is what Hopefully, people will get to understand. Well, tell me what degrees do you have so you went on to high school Cool, and you went to college and did all sorts of stuff like that. And</p>
<p>**Davida Shensky ** 25:03
yeah, I have an Associate's in mental health. I have credits. I have a bachelor's in psychology. And then I also have credits towards a master's and rehabilitation counseling. Not that I wanted to become a rehabilitation counselor, as I wanted to learn about the laws. And then I went on and got certification and psychodrama and certified in using transactional analysis. And both of those modalities are Natl, basically, repackaged under the laws of attraction. And I'm certified as a law of attraction coach, as well as a career coach and a life coach.</p>
<p>**Michael Hingson ** 25:54
And the law of attraction. In some ways, it's certainly become a very popular concept on the internet, and I think in probably the minds of a lot of people. But again, that gets misinterpreted too.</p>
<p>**Davida Shensky ** 26:09
I actually have someone send me an email that it's a company called <a href="http://bach.com" rel="nofollow">bach.com</a> is out of the UK. And they sent me an email a we have clients that need your services, really, and truly the way they have set up and what they did was they sent me a copy of a lead, but they no get people to call in and tell them what their needs are. They just asked him a few basic questions. Like, are you looking for a life? What kind of coach Are you looking for, or what kind of issues do you want to deal with, and then they give you a one to five chance to bid on a lead. And now, you can register for free, then you can upgrade for a monthly fee to become an Elite Pro, which they've all they do is put some type of badge on your profile, but you have to buy credits, to be able to approach these leads that they sent you. And when you upgrade for the first batch, what they do is they don't let you know upfront Well, if you don't make any sales, you get those credits back. But if once you start getting low, they will automatically add more credits in charge your checking account. Now, when I started looking at a majority of those needs were people that had either management or they were looking to have an insurance pay for the services. Well, if you're just a certified life coach, and you do not have licensure as a psychotherapist, insurance companies will not pay for your services. And I'm actually before I actually upgraded, I met looking for some reviews and couldn't find any. But then when I went to put a complaint in all of a sudden out of bounds, some reviews, and there was someone in there that said that every that what she found was that and I'm assuming she kept probably buying more and more credits, because she said she had to keep lowering her fees, just because no one would purchase it and still never got a sale. So what that means is that particular company is more about putting money in their pocket as opposed to really being a lead generation company. But people who need services,</p>
<p>**Michael Hingson ** 29:04
there are a lot of those in the world, whether it's dealing with, with what you're talking about, or in so many areas,</p>
<p>**Davida Shensky ** 29:13
and where mental illness and mental health issues is still a disability issue. So that's also another avenue because mental illness is something that's a hidden disability. It's not something that you can really see other than in someone's behavior, but they can be people who whose behavior is not the best, but they're not truly mentally ill they just have some issues of personal issues they got to deal with based on the environment and the family they've loved in when you went into</p>
<p>**Michael Hingson ** 29:55
the workforce what what did you specifically joined the workforce to do,</p>
<p>**Davida Shensky ** 30:02
actually, because my background was in mental health and psychology, I'm qualified I went, I applied to the merit system in Georgia. And I qualified for positions that was done, if you remember the title, where it was more of a social work position, oh, Human Services technicians thing, there was the title. And then there was also a mental health counselor. But the the because I wanted to work with disability agencies, the first company that I got hired on with, there's a company that was really a daycare center for people with developmental disabilities at the time, but once the laws began to change, and the state came in and took over those agencies, they, what happened was that the woman that was running at that became the Executive Director, she was just a, what happened was, she did not have the true qualifications to be an executive director. So any Hurst people that came in, in my position, if they weren't forced out within the first six months, and they got, you know, their permanent status, that automatically they would start pulling back on the roster to get another position somewhere else, because she couldn't, or she, she felt threatened by those in that position. And when my six month probationary period was coming up, she basically said to me, if you don't reply, you're gonna be fired. And so and then after that, I could never get back on with the state. And my only other alternative was, and I would have eventually done this anyway. But I would have waited, so I was more financially secure. And I found that I wanted to do rent groups using transactional analysis and psychodrama, but they were, whereas they were more acceptable up in the north, they weren't as accepting or, or known modalities in the south. And what because I didn't have the actual masters, or PhD as a psychotherapist. I couldn't get in with the hospitals, the mental health hospitals. And then it eventually evolved into the speaking industry, and more involved with National Speakers Association, Georgia chapter, and Toastmasters. And what because I didn't have as much mobility, and didn't have transportation to get around as easily. My business never quite got off the rail. But once the technology evolve, but being able to build a business online, it's really taken off. And now it's taken off is that I've shifted from going into companies doing the training, but creating the E learning courses, and putting them on various platforms. And what one of the companies run with is called one education or educators. And I got a nice little surprise from them. And I got a nice paycheck this month. And they also sent me an email that they partnered with a company called E learning solutions. So that may have been why my paycheck for them for my courses increased astronomically.</p>
<p>**Michael Hingson ** 33:56
And it's unfortunate that all too often, no matter how much in the way of qualifications you actually had, because you didn't have that PhD that that tended to limit you. Do you think that's as true today? Or do people now more recognize that there are other kinds of things including experience and so on, that should open up opportunities for you?</p>
<p>**Davida Shensky ** 34:26
I think the experience as much as anything opens up the opportunities. But also it you know, it's like what I've been able to do is because of my background in mental health in psychology, and my and my background in rehabilitation counseling, which is career counseling, that I've been able to do more in the line of the life coaching and the career coaching, and then getting the certifications with those particular industry. Ah, and then it's just a matter of like, how am I going to sell myself to my potential clients?</p>
<p>**Michael Hingson ** 35:06
Right? So when did you enter the workforce? What year?</p>
<p>**Davida Shensky ** 35:10
Actually 1977?</p>
<p>**Michael Hingson ** 35:12
Okay, so. So there you go. And when you entered it did leaving aside things like what you described about the director of that agency and so on? Did you face much real discrimination from a disability standpoint, when you started, and, again, how has that changed over the years?</p>
<p>**Davida Shensky ** 35:37
Very much so because even once I lost my job with the state, I could never get back on with the state. And I and even though I would be applying to switch positions within corporations are small businesses, they, and even though you had the Rehabilitation Act of 1973, there were a lot of things that, you know, they just didn't hire people with disabilities. And when the laws change, and ADA came in, what was then known as the defects, but just the will the disability, business technical assistance centers, they patch right now they call the ADA Centers, but they are really just a support system, to see to it, that what the cooperations need. And even though it took ABA, before companies were willing to start looking at people with disabilities, as even, you know, and, and doing the other patients in the workplace, so that, you know, but having to comply with ADA. So there was it was more of an opening not until the early 2000s, or the late 1990s, before corporations and companies really started looking at hiring people with disabilities. And one of the things is, if you went to the rehabilitation services, they, if you went to their employment specialist, their employment specialists really didn't know how to serve the disability community in getting jobs, other than telling them things like I have these job function positions. Now, here's the book, go in and find the company that's gonna let you come in and train other people. And it was more of going into the restaurants and teaching people with developmental disabilities to be to bus tables, you know, it was the most the low paying low skilled jobs that were really open and not the mainstream companies like IBM, that were really open to hiring people with disabilities,</p>
<p>**Michael Hingson ** 38:09
I should have asked, when you were presented with that offer to resign or get fired? What choice did you make? Well, I</p>
<p>**Davida Shensky ** 38:16
ended up deciding if I was gonna just to resign, it was better to just resign instead? Of course I am because either way, it's still meant the same thing.</p>
<p>**Michael Hingson ** 38:29
So the reason I asked that question was, the difference is that technically speaking, the way you described it, if you were fired, you couldn't get back in to a state position because you've been fired. And you have to accept all the consequences of that, such as they are. But if you resigned, and correct me if I'm wrong, technically speaking, you should have been able to attain or obtain other positions within the state, correct? Yes. So the,</p>
<p>**Davida Shensky ** 39:05
here's the thing, when they would go and get reviews, remember, like she was a she became an ex employer. So they would go to her and say, What kind of employee is she? I guess what she did give me a good review. And that also, if when you work within the state merit system, it's usually what I don't think she really wanted to hire me to begin with that because I was that that's higher on that list. She had to give me the position. So that's also how it works within the merit system. So even though I might have been interviewed in these mental health centers, where I would have gone in and done counseling, as opposed to, you know, just being a like, in a social work position where I would represent the Clients and go to meetings and make sure that they got the services they, they deserved it, I was never able to get back in to the state.</p>
<p>**Michael Hingson ** 40:11
Did that ever change for you?</p>
<p>**Davida Shensky ** 40:13
No. I mean, once I kept, let's put it this way Rehabilitation Services Employment, the employment specialist should have been able to say, Hey, I've got contacts within these companies. I am looking at your background. I can, you know, I can send you out for interviews, they should have been able to do that. He never said that to me.</p>
<p>**Michael Hingson ** 40:39
Yeah. Which all too often happens in the rehabilitation admin. Well, the rehabilitation environment, and it is so unfortunate. We had the opportunity to in an earlier podcast episode interview, Kirk Adams, who is the president and CEO of the Lighthouse for the Blind. And he made the comment that there was a meeting where both rehabilitation counselors and HR people were present. And the HR people constantly said, it was the rehabilitation counselors that never really did the research or understood what needed to be done to bring people with disabilities in and the rehabilitation counselors always said that the HR people were the stumbling blocks. So you know, near the twain seem to be able to meet,</p>
<p>**Davida Shensky ** 41:30
I think all they were doing was passing along the blame, especially because, first of all, your aid, your rehabilitation services, people and your HR people should have been working together to help each other understand they should have been educating each other. What's the job? What are the skills needed? And how can your client fit into this? It's like, many, many years ago, my sister who's deaf, went through rehabilitation services in New York, to get a job. And what did they do? They sent you on a job where she needed to answer the phone. Now, how could someone who's deaf, answered the phone, and they was back then she was actually trained to do use dos. And dos is just programming software. There's no people who were deaf were easily placed in jobs. And yet she was not getting the right kind of job for her.</p>
<p>**Michael Hingson ** 42:38
Yeah. And that's, of course, the disconnect. Right? Where's the logic and doing that? And there is not I mean, the so it's a rhetorical question, but there really is done. So for you, how long did you keep trying to get into state opportunities? And then what did you do if you weren't able to get in?</p>
<p>**Davida Shensky ** 43:02
That's when I when I what I did was I looked at that education, I looked at my experience, I looked at where my skills lied. And that's what I said, Okay, let me see if I can, I can start my own business doing as using my training and transaction analysis and psychodrama to run groups and went to the mental health hospitals in the mental health centers. And because I didn't have that PhD, I was they were not going to refer business to me. Now, I do have a friend that was living in California, that was a licensed family, and marriage therapist, and a lot of referrals came from the insurance companies. And then it notoriously, they were slow to pay. Yeah. So what did you do? Here's, that's, that's what I'm saying insurance companies, if the client even in <a href="http://poc.com" rel="nofollow">poc.com</a>, is sitting there saying, Well, my insurance is gonna pay, even if they end up firing you insurance. They only pay you every three months, and pay you back pay. But what are you doing that three months that they're not paying you?</p>
<p>**Michael Hingson ** 44:23
Right? So what did you do if you weren't getting the referrals?</p>
<p>**Davida Shensky ** 44:27
That's when I slept. That's when I looked at the fact that I came across a company at the time that was called Performax which was assessment profiles and to become a distributed with and training, how to use the desk and other assessment profiles like leadership profile, the listening profile, the values profile, and taking those and also, a company called Personal dynamics are switching to have the fully training packages. And though into companies as a trainer, and that's also training as a speaker and getting up in front of groups, and also want to try to work with companies like to set seminars, but because I don't make good eye contact, and because when I speak I, it's not a smooth way or whatever, I couldn't always get on with those companies. But what I did was, I went directly to the associations, and I went directly to the corporations to offer to sell, sell some of my profiles to them, and come in and do train the trainer sessions.</p>
<p>**Michael Hingson ** 45:52
And how did that work? It was,</p>
<p>**Davida Shensky ** 45:55
I made some money, but it was not as consistent and it was not as good as growing, because a lot of those companies at the time were built on what, what's known as multi level marketing. So if you like there were other people in the industry that knew that I specialized in a sport and a certain aspect of it, and instead of referring business to me, because I wasn't in their downline, and they weren't gonna make money off of it. I was never getting those types of referrals either.</p>
<p>**Michael Hingson ** 46:30
So obviously, it was kind of a struggle. And I guess the question would be, so then what happened?</p>
<p>**Davida Shensky ** 46:37
Well, it's just slowly, I just stopped them. A lot of what I did was knowing that I wanted to start a nonprofit that would serve people with disabilities, who wanted to become entrepreneurs, I went to work with a company where it was going to kind of going voted, go up, selling down our business to business with specific items to sell them as a fundraiser and, and then I worked with a company, then I went out on my own, and that brought in a lot more consistent income. And then that was also about the time that the internet started to grow. And I was able to move everything online. And that's when I started my podcast back in 2007.</p>
<p>**Michael Hingson ** 47:30
So you, you started, basically, somewhat of an online business, and you started working with companies going door to door? And what what did you eventually do about starting the nonprofit,</p>
<p>**Davida Shensky ** 47:44
I actually got the paperwork and went to Lagos zoo to get it started. But then to get the 501, C three, I had to pay a certain amount of money or a fee to get the accreditation just didn't have that money. So it kind of all got big, it all got put on hold, and never quite got off the ground either. And I knew that I needed some people in the business industry that would support what I was doing, and helped me raise the funds. I had one person that was a small business owner, but I never quite got any people in the corporate world to take an interest in the organization. So that kind of you know that a lot of those things. It's, it's like people, you'll see people who start nonprofits, and they bring that they bring their friends on to the board. Well, a few friends are great. But if they don't know how to help you raise money for your organization and get it out there and get it know that it's never going to grow.</p>
<p>**Michael Hingson ** 48:59
So what did you do?</p>
<p>**Davida Shensky ** 49:00
So it's kind of still on the back burner with that organization. It's, it's still something I want to do. But I'm thinking more in terms of eventually just setting it up as a foundation that people with disabilities can apply to, to get funding. So also, I've come across several organizations in Europe that had already gotten off the ground and had connections with financial organizations that would be willing to offer financial financing to people with disabilities who are starting up a business. So it's it's it's the potential is out there is a little bit more difficult to get up and moving in the United States. And if you look at what's happening in politics today, that's also what affecting Whether or not a nonprofit that serves the disability community other than say, if it's for the blind, or if it's for people who would almost say autistic or specific, then what happens is they got more people who have children who have those types of disabilities that are coming together and working with them.</p>
<p>**Michael Hingson ** 50:24
So you do a podcast, how often is the podcast on?</p>
<p>**Davida Shensky ** 50:29
My podcast is every Saturday on a weekly basis? And I've been doing it for close to 16 years that way?</p>
<p>**Michael Hingson ** 50:38
Wow. Well, we'll come back to to that in a minute. But so what is your main way of generating income? What are you doing primarily in the workforce today? Or are you or what is it you do to help people today?</p>
<p>**Davida Shensky ** 50:56
My, my main income today is coming through my membership sites, my elearning courses, and I'm more involved with putting together joint ventures that I have done in the past.</p>
<p>**Michael Hingson ** 51:18
Can you tell me something about some of those like, your courses, your elearning, site, and so on.</p>
<p>**Davida Shensky ** 51:25
They deal with personal development, things like team building, listening skills, communication skills, body language, listening, and also starting a business as an entrepreneur, being able to use digital marketing with being able to create a website. And just specific areas like that.</p>
<p>**Michael Hingson ** 51:54
How's that? Is that working out pretty well for you?</p>
<p>**Davida Shensky ** 51:57
It does, it does. And the way I say it also comes into play Awesome. Now, the best way to look at it is, if I'm talking about and my business, then what I need to do is look at how specifically they they work together. And what's happening is that I've also gotten involved with some companies, where it's affiliate marketing, and then through some of my courses, I've created some high end products. So I can offer them as an affiliate program, and an offering them as an affiliate program, then that's allowed me to have a Salesforce of people who actually can go out and such sell my products. And then they are information on it. But let me quickly lay it out for you. So you can understand exactly how I say it so that it'll work. And what I've also been able to do is create that I've been able to go on summits for other companies, and be a presenter. Now, here's how I would say it. If I'm talking to someone who wants to learn how to build a business online. And I would say entrepreneurs hire me to recession proof their business and increase their bottom line by assisting them to build an e commerce Store to establish multiple streams of income, because they're intimidated. When it comes to incorporating technology into their business. They fear losing sustainable income, and they don't know how to incorporate social media into the marketing plan. So bottom line, I can help someone launch grow and expand a home based business. Now if I'm talking to someone on the personal development side, I would say I'm a career and personal development strategy coach, and entrepreneurs who are in search of personal development, and learning success strategies. Hire me to overcome their limiting beliefs and develop healthy habits, a successful mindset and smart goals. So bottom line, I can help you develop a more positive attitude, set achievable goals and make better choices in life.</p>
<p>**Michael Hingson ** 54:43
And that is certainly a good way to put it. And it's it is about helping people to improve. And of course, that's what we all want to do. How have you helped the disability community in general, through what you've done? How do you feel you had an effect on the community.</p>
<p>**Davida Shensky ** 55:03
When I lived in Atlanta, I was a, I was very active with the access group. And I was also very active with the gym chats. And when the power Olympics was a rather, let's back up when the Atlanta IOC wanted to bid for the Olympics. At that time, the Olympics and the Para Olympics were actually bid for separately. And they bid for the Olympics. And they refuse to bid for the Para Olympics. So it was the disability community that got together and bid for the Paralympics, and brought it to Atlanta. And then the head of the IOC at the time, basically went in and change the bylaws so that any host country who bids for one is automatically bidding for both. So they're known since 1996. They have not been good for separately they've been bid for as one unit. And another thing that I did was whenever the opposite the access, whenever thing we put on job fairs for people with disabilities, I was a volunteer with them, and would work with someone that was blind, to take them around to the tables, so they can interview for positions.</p>
<p>**Michael Hingson ** 56:35
And it makes sense that the Olympics should be handled that way and that there should be emphasis put on it in the same way that the Olympics is portrayed. Do you think that there is room for people in parallel Olympics, at least to some degree, to be able to be encouraged or to be able to take more of a part in the standard Olympics rather than being if you will put in the Paralympics environment? Or do you think that they're so different, that they really have to be separate?</p>
<p>**Davida Shensky ** 57:16
I think really, they should very much be interconnected. And it's like, in fact, the South African runner who had competed in the Olympics, I mean, it competed in the Paralympic seat. The lat he competed in the Olympics one year, didn't do very well, but he did at least compete. And since then, he accidentally kill someone and his spending county jail. I cannot remember his name.</p>
<p>**Michael Hingson ** 57:49
Well, I asked the question because I have a friend who was an acclaimed international rowing competitor. And she participated in the Paralympics, they've never asked her or discussed why they didn't just be part of the actual Olympics, and rowing teams and so on. And it just seems to me that there are certainly a number of people who ought to be able to be part of the regular Olympics. Regular is the wrong term deal Olympics as opposed to the parallel Olympics.</p>
<p>**Davida Shensky ** 58:31
They should, but you know, it still falls back on how society works and people with disabilities.</p>
<p>**Michael Hingson ** 58:41
There you go. And that's the problem, isn't it?</p>
<p>**Davida Shensky ** 58:46
There's no reason why they cannot be what interconnected. And when the media covers on Olympic competitions, that they also compete, or they show people with disabilities competing, because think about it. In the Winter Olympics, you have what is it snowboarding, in the Paralympics, you have snowboarding the differences in in Paralympics, you might have someone doing it one with one leg. And they might they could still be compete at the same level as people in the audience. But here's the thing, how many times when people think of the Paralympics, they get it interchange with Special Olympics. Think about it because in Special Olympics, everyone gets a medal. But in the Paralympics, the metal the metal basically very similar in the way that people in the Olympics. Get metal, you know, first, second or third way X,</p>
<p>**Michael Hingson ** 1:00:00
and how often the parent do the Paralympics get the same amount of media, television coverage and so on. As the Olympics.</p>
<p>**Davida Shensky ** 1:00:11
Actually people don't even know it even exists because we just had the Winter Olympics. And everyone knew when the when the Olympics was on, but no one knew that a month later, that, you know, rather three weeks later, the Paralympics started because the Meet the media, the sports does not cover it in the same way.</p>
<p>**Michael Hingson ** 1:00:37
How many of the events in the parallel Olympics actually show levels of competition and numbers? At the end of events that are pretty much the same? Well, no, are the same as what you would see in save the Winter Olympics this past? February? What I'm getting at is the Paralympics, people compete, as you said, in snowboarding, the Paralympics have a number of events that are equivalent to like what we had with the Winter Olympics. Are the results pretty similar in terms of times or whatever we use to measure who wins?</p>
<p>**Davida Shensky ** 1:01:23
I think so. I mean, if they're competing against against the boards, and gymnastics, and stealing, and all the same types of of events. And if people would see below the level at which someone with a disability is able to compete, then maybe it might change some of their attitudes. Now, think about it. When salary started, well, let's look in the United States. You have the Warrior Project, and they have a Olympic style competitions. Now, Prince Harry started, what is it? The Invictus Games, right? And it's still the same thing. You still have you still have wheelchair basketball, you still have the exact you know, in the Summer Olympics, whereas you have basketball, the Olympics, you're that wheelchair basketball? How</p>
<p>**Michael Hingson ** 1:02:29
possible would it be for wheelchair basketball players to compete on the same court at the same time? With people who don't use chairs? You know, I don't know. I don't know. So</p>
<p>**Davida Shensky ** 1:02:42
well, versus Did you know it? I don't think they ever really tried it. I understand that seem to me that if they tried it, it might show just how athletic someone is using a wheelchair. Yeah. But here's the thing in Atlanta, we have what's known as the beat straight. And the road race, which is a six pack, yes, six cut or no. And before the rubbish stop, you've got the wheelchair racers, and they go first. And then and you know, and they will post what they're fine next, and then you and then you've got the runners and the p3 can have as many as 50,000 or more runners. Right. And that's usually it's like you have to get certain accreditations to take part in other events. And the 10k is one of the ones that someone has to take part in other events in order to qualify to participate in the 10k and the peach tree. So sometimes you will have runners who are from Kenya or from other countries who participated in the Olympics that actually come to participate in the Peachtree road race, and they're usually the elite runners, and they're usually the ones that win not just everyday runner that participates.</p>
<p>**Michael Hingson ** 1:04:27
Right. Well, okay, but if those are the standards they are now the question is, would a person in a chair running the race have a better or worse time on average, or can they be as competitive equivalently speaking as the elite</p>
<p>**Davida Shensky ** 1:04:46
competitive is you've ever seen some of those kids like they use their racing chairs and that they really could just go off to high speeds and those chairs Mine is even better than some of the elite runners. They compete in the peach tree.</p>
<p>**Michael Hingson ** 1:05:06
What I'm what I'm getting at basically, is does one runner have an advantage over another? Does a wheelchair runner have an advantage over the elite runners? if you will? Or can they be an Do you think they should be viewed as equivalent?</p>
<p>**Davida Shensky ** 1:05:27
I think they there are. They if they were as one in a race, they would win because those those Wait, those wheelchairs are racers and they can go up to high speed.</p>
<p>**Michael Hingson ** 1:05:41
So somebody could argue that a runner is at a disadvantage? Yeah. Interesting argument. Well, where do you see yourself in the next few years?</p>
<p>**Davida Shensky ** 1:05:54
Well, probably retired.</p>
<p>**Michael Hingson ** 1:05:57
Good for you happen sometime.</p>
<p>**Davida Shensky ** 1:06:00
You know, yeah, I see myself what I'm working toward was, is to have bills, and extended extra income, to supplement what I'm currently getting in. So I can live a lot more comfortably. There you are.</p>
<p>**Michael Hingson ** 1:06:23
Well, let me ask you this, if people want to contact you and reach out to you and take advantage of your services, or get to know you better, or take your courses, what are the ways to do that?</p>
<p>**Davida Shensky ** 1:06:36
Okay, they can, I've got two websites that a membership site, one is <a href="http://askdavidashensky.com" rel="nofollow">askdavidashensky.com</a> The other one is <a href="http://businessblueprintnetwork.com" rel="nofollow">businessblueprintnetwork.com</a>. And also, they can contact me by sending an email to info@1personalcareercoach.com. And if they want to learn more about the types of services that I offer, as well as my courses, they can go to <a href="http://1personalcareercoach.com" rel="nofollow">1personalcareercoach.com</a> And they listed number one that this spelled down.</p>
<p>**Michael Hingson ** 1:07:14
So let's go through those again. So if they want your courses, where do they go?</p>
<p>**Davida Shensky ** 1:07:21
They go to my one on personal development is <a href="http://askdavidashensky.com" rel="nofollow">askdavidashensky.com</a></p>
<p>**Michael Hingson ** 1:07:27
and spell Davida Shensky? If you would, please.</p>
<p>**Davida Shensky ** 1:07:31
D A V I D A S H E N S K Y. So, right. It's, and I have more people that will drop the A and David David spelling.</p>
<p>**Michael Hingson ** 1:07:54
So <a href="http://askdavidashensky.com" rel="nofollow">askdavidashensky.com</a>. Yes, I'm in and then what's the next one again?</p>
<p>**Davida Shensky ** 1:08:05
Okay. That should be my main website is, is <a href="http://onepersonalcareercoach.com" rel="nofollow">onepersonalcareercoach.com</a>. One,</p>
<p>**Michael Hingson ** 1:08:13
I do that once more.</p>
<p>**Davida Shensky ** 1:08:15
That's my main website. And that gives them information on my services, on the types of courses I offer, on the types of coaching I offer, and what the prices are, and see that website once more. 1 is the number <a href="http://1personalcareercoach.com" rel="nofollow">1personalcareercoach.com</a></p>
<p>**Michael Hingson ** 1:08:32
<a href="http://1personalcareercoach.com" rel="nofollow">1personalcareercoach.com</a>. Okay, well, I hope people will reach out I think you bring a very interesting and positive orientation to all of this. And I believe that you offer a really good perspective that people should learn more about. And I believe as you do, there's a lot of educating to be done and I really appreciate you being out there and and helping in that process because it is what we need to do.</p>
<p>**Davida Shensky ** 1:09:13
Thank you for having me.</p>
<p>**Michael Hingson ** 1:09:15
Well, thank you for being here. And being with us and taking time out of your day and thank you who are listening to this for taking time to listen and to be a part of unstoppable mindset. Please tell your friends about us. And please don't hesitate to review us we would appreciate a five star rating wherever you're getting this podcast from. If you'd like to reach out to me I hope you will you can email me at Michaelhi M I C H A E L H  I at accessibe A C C E S S I B E .com. We'd love to get your emails and we'll respond. If you'd like to be a guest we'd like to hear hear about that too. As Davida will tell you, we do engage and we will respond to emails, right?</p>
<p>**Davida Shensky ** 1:10:07
Yes, you do.</p>
<p>**Michael Hingson ** 1:10:08
And if you'd like to learn more about the podcast, please visit <a href="http://www.Michaelhingson.com" rel="nofollow">www.Michaelhingson.com</a>. That's M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. So again, thank you all for listening. And thank you to Vita for being here today.</p>
<p>**Davida Shensky ** 1:10:30
Thank you, y'all have a nice day. </p>
<p>**Michael Hingson ** 1:10:32
You too, and all of you out there as well and join us again next week. For the next episode of unstoppable mindset.</p>
<p>**Michael Hingson ** 1:10:42
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title> UNSTOPPABLE PERSEVERANCE</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b8b4d618-38ef-4a30-8f0b-f79034c83ab0.mp3?source=rss&amp;ext=asset.mp3" length="49043283" type="audio/mpeg" />
<itunes:episode>40</itunes:episode>
</item>
<item><title>Episode 39 – Unstoppable Musician</title>
<guid isPermaLink="false">https://pinecast.com/guid/284b2b40-4218-4879-9d0c-d50034ec7cc6</guid>
<pubDate>Thu, 23 Jun 2022 11:00:30 -0000</pubDate>

<itunes:duration>01:07:01</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3833b995-4199-400b-bc67-f2cb2d95e5dd/Unstoppable_Mindset-14.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
I have had the honor to interview many guests since beginning Unstoppable Mindset. No guest has demonstrated a greater ability to be unstoppable than this episode’s guest, Ian Walker. Ian learned at a fairly early age that he happened to have ADHD. He also demonstrated a great aptitude and love of music. His love of music won as he will tell you in in our interview.
Ian also has worked at other jobs in his life. He will tell you about them as well. Ian’s insights about music and ADHD especially will show you and anyone you bring to our podcast that we can use our inner strength to overcome any challenges we think we have before us.
As you will hear, Ian is also a successful author and is even creating a play. Join Ian and me and be moved. 
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
In _Stirring My Soul to Sing, Overcoming ADHD Through Song,_first- time Canadian author <strong>W. Ian Walker, ADHD survivor, musician, author and speaker</strong> tells his story of lifelong struggles with ADHD (attention deficit hyperactivity disorder) and how he found relief by leaning into the music and his Christian faith during his successful 30-year career in music and the arts. Walker's book continues to grow in distribution and is listed on _43 international bookseller websites and stores. _
In his gritty and moving autobiography published in 2018, Walker offers &quot;hope&quot; for families and individuals facing an ADHD diagnosis. Walker is a classically trained musician, singer (baritone) and arts manager. He shares stories about how music (with an emphasis on vocal and choral music) brought him joy, success, and fulfilment in a life that was marked by a constant battle with ADHD. Walker credits his musical experiences and profoundly personal faith with mitigating and overcoming the potentially devastating impact of the disorder. He explains how, for 35 years, he used vocal and choral music to help him stay 
focused, achieve goals, and meet deadlines, in conjunction with his ADHD. 
Mr. Walker will be speaking at all online conferences for 2022 on <strong>“Overcoming ADHD with the Arts and Music Therapy” **
</strong>A Long Road from the past until now..<strong>. Although Ian was told he was “hyperactive” and had a learning disability in the early 1970s; he was not formally diagnosed with the disorder until 1996. In the intervening years, Walker experienced </strong>verbal abuse, school bullying, poor academic performance, employment instability, financial hardships, and failed relationships<strong>. 
Despite these challenges, Walker persevered and now holds a <em>BA in Theater and Film</em>, from McMaster University and a Post-graduate Certificate in <em>Fundraising and Volunteer Management,</em> from Humber College, Toronto and is a successful Arts Consultant. 
W. Ian Walker is an in demand speaker and has recently spoke at ADDA/CHADD <em>International OnLine Conference</em> in 2020 &amp; 2021. He also involved in many local community projects and is in preparation to lauch his first vocal performance and tour of a “Cabaret Evening with Ian” in 2022. 
Walker is touring, speaking, and singing in support of the book. He has also produced eight videos. 
<a href="https://www.youtube.com/channel/UCpXUoGfVMOrt6BtsrZiPtbg?reload=9" rel="nofollow">https://www.youtube.com/channel/UCpXUoGfVMOrt6BtsrZiPtbg?reload=9</a> 
For Contact: wiw@emliancommunications.org/shop or to purchase the book. Please call: 1-</strong>289- 700-7005 **
<strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:19
Welcome to another episode of unstoppable mindset. Thanks for being here. I hope that you enjoy what we have to talk about today. We have a guest who I've been looking forward to for quite a while and circumstances keep causing us to have to delay getting together but we finally made it didn't we Ian? </p>
<p>**Ian Walker ** 01:42
Yes, exactly. Nice to be here, Michael. </p>
<p>**Michael Hingson ** 01:45
Thanks. And it's good to have you here. Ian Walker has a very interesting background. And I'm going to say up front, one of the interesting things about en and one that I'm really anxious to learn more about is that he himself has what people would classify as a disability. And that's fascinating to me, needless to say, so why don't we start there? You You say that at some point in your life, you since you were different? Can you tell us about that? </p>
<p>**Ian Walker ** 02:15
Yeah, so um, I was raised in a very musical family. And music and the arts were really important. And especially for me, when we found out that I was diagnosed later on in my life with ADHD, but being a kid from the 1970s, they used to, you know, call me hyperactive. And so ADHD wasn't, you know, wasn't diagnosed wasn't used then. But I basically had all of the elements of, you know, dealing with ADHD. And so that's Attention Deficit hyper disorder, we're for people that don't, don't understand the disorder. And so, you know, I dealt with a lot of stuff. My mother, my grandmother, and my mother were very musical, and they acted as my, my mentors. And so, you know, once we sort of found out that I wasn't in your MOS, I wasn't your average, you know, person here that was going through the regular school system. My, my grandmother suggested to my parents that I'd always love to sing and that I should take singing lessons. And that opened up a huge, you know, door for me a level of confidence, and self esteem. And, and then, you know, I had to deal with all the bullying that went on, because I was a young young man who wanted to sing.</p>
<p>**Michael Hingson ** 04:09
When did this occur? When did all this occur? </p>
<p>**Ian Walker ** 04:12
So, I was born in 1960. Okay, and by around 1970 1971, I, you know, I'd already been a boy <a href="http://soprano.My" rel="nofollow">soprano.My</a> grandmother really trained me very well. And as a result, people come up to me all the time and say, Oh, II and when you sing, you have great diction. Yay, Grandma, you know,</p>
<p>**Ian Walker ** 04:39
oh, well, about your D's and T's and that you want to be heard at the back of the hall or the back of the church, you know? And that was the days before amplification right where amplitude vacation is used so much now. So, so I got all of the the great beginning sings and grandma would work with me on the piece and the finesse and the phrasing, and the and, you know, the diction, and mom would help me with, with rhythm. You know, sometimes my rhythm wasn't always right on track. And then she'd also helped me with, you know, the finesse more maybe about dynamics and, you know, interpretation of the songs. And so, you know, this being the early 70s, there wasn't a lot of great selection out there to, for a young staff to learn to sing. And so I'd be and because I was raised in the church, you know, I sang a lot of early boy soprano stuffs, a lot of Easter pieces of hallelujahs. And, you know, a lot of those kinds of wonderful thing is a great training, a great training, you know, I really, really wished we had recorded my voice as a young soprano, I don't have a boy soprano. I don't have any, you know, except vague little memories every once in a while, sort of, you know, pops in my head. But so then, around 1971 72, I was in grade four, grade five. And they determined that I needed to go and deal with my ADHD issues. So it being the 70s, they took kids out of the regular school system, this is here in Canada, they took kids out of the regular schools and put them into a special school for disability issues. Well, I was always really good on all of my, you know, English, geography, history, all of the main core, you know, subjects, but my weakness was math. And so as now probably what they would do is just, you know, have a special tutor for me, but anyways, I had to be taken out of the school system. Put two years behind, you know, and, and, thank goodness, in my second year, we had an amazing teacher, who was a background of the military was a left handed Colonel here in Canada. And he, when you were in his class, you were like, in the army was it and so we classmates almost saluted when we came into. And, but he was very, very good with me. And he recognized and said, This boy's intelligence, he's got, you know, English and history and, and geography and, you know, an interest in science, what's he doing here? So, he made a special, you know, presentation to me to the, you know, to the board or whatever, and said, Ian needs to be put back into the regular classroom curriculum. And so, I did grade six, and then to grade eight, back in the road rotary system, but I was two years behind, you know, my peers so so, you know, still continuing on with my music. You know, it was in a lot of different shows. At that time. They had a kid's version or student version for the pirate No. Gilbert and Sullivan's not pirates, but the other one. pinafore pinafore, HMS Pinafore, and I got to play the captain and you know,</p>
<p>**Michael Hingson ** 09:13
you are not the model of modern major model of the modern</p>
<p>**Ian Walker ** 09:17
meeting general No, no. That's a wonderful twisting song. Oh, my goodness, it's, you know, takes a long time to learn all the lyrics in that song. Yeah,</p>
<p>**Michael Hingson ** 09:32
but you know, yeah, go ahead.</p>
<p>**Ian Walker ** 09:35
So there's a little bit about, you know, dealing with the disability stuff.</p>
<p>**Michael Hingson ** 09:39
So do you regard yourself as a person with a disability today? Yeah, why? Why? What do you think about that? </p>
<p>**Ian Walker ** 09:51
Well, because of Okay, so, it took me 27 years to get my BA And a lot of the hindrances, that when, you know, I gone through high school, and did, you know did some other sort of other some other courses along the way to, you know, check out, see what I really wanted to do, but I really wanted to have a degree in music. And when I got into the program at the University of Western Ontario, very good school, for singers, and choral people. I just couldn't handle the program, I could handle all the artistic, all the creative stuff, but I couldn't handle the academics. And that's where we really found out that I had a disability with my writing, that there was some some problems that I'd leave out words that, you know, my sentence structure was in great. I couldn't do syntax from one paragraph to the other paragraph. And there was just some other, you know, other stuff along the way that I really, it was really determined to me that I did have a disability, as you know, as an ADHD student,</p>
<p>**Michael Hingson ** 11:18
how did you deal with that, then, in terms of addressing the issue of word gaps and so on? </p>
<p>**Ian Walker ** 11:25
Well, before you know, voice activated software, right, I would have to read my papers over, like, you know, and that was part of the chore as getting the work done way before the the deadline was, you know, was required. But then when voice activated software came in, I use Dragon Naturally Speaking in the early years. And so then, eventually, it could read it to me. And then I went, Oh, my goodness, you know, I've left out a verb here, I've left out an adjective there, or, you know, the sentence didn't make sense. Or, and then, you know, as I learned more about syntax from the next paragraph to the next paragraph. Yeah, it was difficult. And I still got some of my papers. From those some of the early beginnings before I was officially diagnosed with ADHD. And I go, Oh, my goodness, like look at the mistakes, you know, as well as spelling mistakes and things that now you know, software can grammerly Naturally Speaking, no grammar, grammar, Grammarly. I like Grammarly. It really, it really punches up my my work. I haven't checked</p>
<p>**Michael Hingson ** 12:53
lately but for me, Grammarly has been somewhat inaccessible, which is a little bit of a problem. But it doesn't at least I haven't found that it works with screen readers well, but I again, I haven't looked at it now. And in a couple of years, so maybe there have been some improvements. But I do agree with you and appreciate the concept that software helps us a lot. If we're open to using I remember Dragon Dictate back in the very early days.</p>
<p>**Ian Walker ** 13:26
And yeah, and there.</p>
<p>**Michael Hingson ** 13:29
Well, and it wasn't overly accessible and Dragon wasn't overly accessible. There is a product now I use a screen reader called JAWS that verbalizes whatever text comes across the screen, and a gentleman over in England has created a product called JC which is sort of a bridge between dragon and jaws, and actually makes the combination a lot more accessible. So it's very easy now to use Dragon Naturally Speaking and use it effectively. And voice input software like Dragon has made such a difference. I think to so many people. It's so much easier to compose now as you point out.</p>
<p>**Ian Walker ** 14:15
Mm hmm. And, and I love it. Like you know, I'm generally a Microsoft guy. So you know, I yeah, I tried Mac and it just it's just too complicated for my brain.</p>
<p>**Michael Hingson ** 14:30
Mac is great for graphics. Yeah, and a lot of and a lot of people use it but I too tend toward windows.</p>
<p>**Ian Walker ** 14:38
Yeah, yeah. And so you know, now that when I'm writing and stuff, I just love it that AI can either use dictate or you know, or just click on the Grammarly and clean up some stuff that need may need it</p>
<p>**Michael Hingson ** 14:55
has Grammarly ever said You dumb bunny. Aren't you ever gonna figure that out, oh, no, just checking, just checking.</p>
<p>**Ian Walker ** 15:06
They may say, Huh, you might have another, you have two or three other options.</p>
<p>**Michael Hingson ** 15:13
That's my wife would say that though. But that's, that's what wives do. Well, you know, you, you talk about your grandfather being a preacher or pastor, how did? How did his influence affect you?</p>
<p>**Ian Walker ** 15:31
Okay, so this is great grandfather. So I had two great grandfather's on my dad's side, who were Baptist preachers. So faith has always been very important in our family. And, you know, and then along with, with the music and stuff, my grandmother that the one that was my, my vocal coach, everything, she was a music director for 25 years, and her Baptist Church and director, choirs, as well as all, you know, musical events. So, so between both my mom and dad had both strong faith and, and I was raised in the Baptist Convention of Ontario, and Quebec, or Baptist of Canada. So our faith has always been very, very important. And that's a really good point. Because in my later years, as I, you know, was learning more about the disorder and a whole deal, when I would be really frustrated, I could just, you know, I could just turn to my faith, I could turn to God, and just, you know, say, God, I need strength here. And I need help, I need support. And, you know, and, and then the thing was, I had lots of people in the family praying for me as well, genuinely, all of them on both sides of my mum and dad side are a lot of, you know, secure Christian, so they had been Christians for a long time. And they they, so I would really say on both my mom and dad side generally is we're a family of faith. And that made a huge, huge difference in actually tell you another story. When I was going through some really bad bullying, in so this is public school, just before third grade, seventh grade, sixth grade seventh, my mom formed a prayer group for children that were having disabilities, mostly boys. Were there were some girls in in the group. And that prayer group continued, I think they got together like, once or twice a month, that prayer group continued for a good 10 years. And I know that I'm walking out of the blessings of that prayer group, because of the faithfulness of my mom and her, her friends that prayed me for strength to get through the issues that I needed to get through. And</p>
<p>**Michael Hingson ** 18:17
they pass that on to you. Mm hmm. Which is pretty cool. I think that faith is a very important thing. And I think that it is very relevant for us to have faith, however we express it, that inner strength is is very important to all of us. And, and I'm sure that you, especially when you're talking about bullying, and so on, clearly you, you've had a lot of tests of that. And, you know, at the same time, you know, as well as I that a lot of the bullying comes simply from ignorance and people just don't understand. And you you can choose either to hold a grudge and create a lot of animosity, or you can move beyond that.</p>
<p>**Ian Walker ** 19:11
That's right. Well, I think what happened was, you know, when I got to a point, kind of just sort of before my 30s and I just didn't like all of the excess baggage that you know, the that I was still having, I was having, you know, bad dreams of these experiences and stuff. And just just right around there, I was starting to have some, some marital ish issues with my first wife. And so I got into some really good Christian counseling. And, you know, we had to go deep, deep deep down the well, you know, To deal with this stuff, but once we got it out, and as they will talk about it. And the other thing was to learning how to forgive those who had really, you know, hurt me, like, as in the Bible, you know, Jesus says, you know, forgive those who may not know what they've done, right? And, and so once I was able to do that, oh my goodness, a huge burden was lifted from my heart and my whole presence. And I just, you know, I was able to carry on, and I think a lot of the blessings that I've had over the last, say 10 or 15 years is because I've gotten rid of that, those burdens of, you know, of not of those burdens of unforgiveness still holding on to those those issues. So I'm, I'm grateful that, you know, I learned that experience relatively young in my life.</p>
<p>**Michael Hingson ** 21:05
You have written a book I have, that I'd love to hear more about.</p>
<p>**Ian Walker ** 21:12
Okay, so I'm holding it up here. So it's called stirring my soul to sing, overcoming ADHD through song. And it's available on Amazon. It's available on Barnes and Barnes and Noble, and you can find it on a lot of other you know, platforms.</p>
<p>**Michael Hingson ** 21:34
Is there an audio version of the book?</p>
<p>**Ian Walker ** 21:36
Not yet. This is that I'm just starting to think about that, too. So when we were getting it, you know, published and my resources didn't include in the budget to do an audiobook, but I'm, I'm thinking about doing one very soon. So, yeah,</p>
<p>**Michael Hingson ** 21:55
it won't earn you money, but you might explore in Canada. I'm not sure what the process is. But you might reach out to the Canadian National Institute for the Blind, there is a program. In most countries, it used to be called Talking Books. It sort of still is, I guess, to some of us who remember those terminologies. But yeah, we're blind people are in books created for blind people are exempt from standard copyright laws. And so in the in the United States, contacting the National Library Service for the Blind and Physically Handicapped, print impaired or print disabled, however you want to call it, readers, they record books. Now, it's only available to blind and other print challenged people. But it is also a place where you might look at going. But did you did you publish the book yourself? Or was it?</p>
<p>**Ian Walker ** 22:55
I went through through a Christian Faith Based publisher in Canada called Word allied press. Okay, so yeah. And I would</p>
<p>**Michael Hingson ** 23:07
think that they should be able to help you get the book out on programs like Audible.</p>
<p>**Ian Walker ** 23:14
Yeah, well, that's, that's kind of in the works. So we're just just setting up the time, then, you know, the studio time to be able to do it. And I'm hoping I'm hoping to have it done. You know, probably by the fall, so yeah.</p>
<p>**Michael Hingson ** 23:31
Well, when we did thunder dog back in 2010, and 2011. It was published by Thomas Nelson sets, the largest Christian publisher, now part of Harper Collins. Yeah, I didn't read it. They actually had someone else read it. But they did make that part of the process. And I kind of encouraged and someone insisted that it needed to also be an audio book. As it turns out, the Library of Congress has also produced it along with our second book running with Roselle so that they're directly available to blind people. Of course, you know, it's always nice when people buy it through audible, as opposed to the Library of Congress because these poor starving authors, dogs, and our dogs make a little bit of money. So you know, Alamo my guide dog always says, whenever we travel, please tell people to buy books because we're running low on kibbles. You know?</p>
<p>**Ian Walker ** 24:25
That's great.</p>
<p>**Michael Hingson ** 24:28
But, but tell me more about, you know, the book. Okay.</p>
<p>**Ian Walker ** 24:30
And so, um, so for the longest time, you know, I was really thinking about should I write a book and just, just sort of sitting down and thinking about the process and, you know, like, this is, this is my first effort. I've had other you know, other pieces published in different sort of music publications and things like that, but So, um, but I just went, Oh, can I do this? So I sat down, and I just sort of came up with potential chapter, you know, like, chapter titles. And then and, you know, wanted to start at the beginning and, and sort of worked my way through. And that's how I started to do it. And so it took about five years to write. Some things were very easy that just flowed really well. Some of the other real difficult issues took a long time, one particular chapter, in dealing with the relationship with my ex wife, I wrote at least 50 times, and, and then I sent it to my publisher, and, you know, I got it back with lots of red ink and crossbow this and, and, and said, No, in, we've taken your chapter, we've added it now. And if you want to publish with us, it has to be this way. And, and I went, you know, and when I read it, and I'm like, Oh, my goodness, like, why did this take me so long to you know, but it's the process of getting it out. Right, the good as well as the bad. And, and so I was really, really happy, you know, when I read their sort of version of that particular chapter. And, and then, you know, different things just started to come along way. So the first part is about the difficulties of dealing with ADHD from a from a child to, you know, to early 20s. But the other part is about the success of my career is working in arts management, in choral and, well, choral arts management, and I've done some orchestral, but most of my career, so I've worked with some major choral organizations in Canada. And, you know, I've worked with some incredible artists. And so I'm not sure if you're familiar with marine forester, she's an amazing classical vocal artists, she was, you know, big in the 40s. To, to the early 2000s. And she had an opportunity to sort of work with her, and she sort of took me under her wing. I'm an alumnus of the Tanglewood Institute program for actually called Boston University Tanglewood Institute. And so when I was down at Tanglewood, in 1981, I got to spend 20 minutes with Leonard Bernstein, and had an amazing conversation with him about one of his choral pieces. And, you know, the other one who comes to mind is like, an over 10 year relationship with Sir David Wilcox that's he's the conductor for or was the conductor for King's College, Cambridge. You know, what Christmas times Christmas from Kings is usually broadcast and Oh, my goodness, that, you know, well, so David was just one of the most amazing and generous people I've ever met my life. And so we, you know, became friends. And then we emailed for over 10 years, you know, right up to Lee. He was in his early 80s, then right up to his early 90s. And he lived to be 95. And, you know, so I wanted to talk about the other side of my career, which was still having a disability, but basically getting to do what I wanted to do, which was to work in music. And, you know, I talked about some of the teachers that I, I worked with, and, you know, choral experiences. And</p>
<p>**Ian Walker ** 29:23
so I it's, it's genuinely an arts book, for that arts person in your family who you don't know what to deal with.</p>
<p>**Michael Hingson ** 29:34
Yeah. So when you went, by the way when you were done and tinker with Did you ever get to sing with the Boston Symphony?</p>
<p>**Ian Walker ** 29:40
No, because our program was a young artists vocal program. But, but we had all kinds of speakers coming in throughout the summer. We were there for eight weeks. And it was an incredible program. and no says You didn't come and speak to us. But we could go at any time, you know, with the student card and go and listen to rehearsals all the time. And our, our, our choral director just recently passed away Leonard Atherton, who used to be a part of University of Muncie, Indiana. But he was a Canadian first. And he did some work up here, like just not very far from where I live in Hamilton, Ontario. And so I was just amazed, choral people that he knew, and that I knew, and then, you know, we come down to dangle wood, and, you know, it becomes International. So, so it's wonderful. And our group are has stayed together this summer, this coming summer, we'll celebrate 41 years, that and we've got composers, we've got conductors, we've got singers that had had incredible careers. And so we're just, you know, through the wonder of the internet, that we're able to still, you know, stay connected. We've got about three reunions throughout the years to that's pretty Tanglefoot.</p>
<p>**Michael Hingson ** 31:22
How long did it take you to act? How long did it take you to write the book?</p>
<p>**Ian Walker ** 31:27
Well, it was about five years. And then I was looking for the right publisher, and I was going to publish with one in the States. But there was some problems with, you know, the price of the book then and having to add the tariff coming back on and, you know, for a paperback it was going to be like between 35 or $40 for, you know, who would pay that. So. So, I'm connected with a very wonderful group here called the word guild, for Christian writers, and Christian folk who write for, you know, for Christian media. And so some of my friends said, Ian, why don't you check out word alive press. And it's been a very good, you know, association being connected with them. So they, they really helped me get the book out there. And now it's gone into 43 International bookstores on website, I am just, it's gone all over the world. The last it was in China, and it was being looked at in Russia, I was just totally blown away. So</p>
<p>**Michael Hingson ** 32:45
exciting. It is.</p>
<p>**Ian Walker ** 32:47
And, you know, I'm working on a second book right now. So but it's not gonna have you know, I've already told my story, you know, now, it's time to finesse and, and have some fun.</p>
<p>**Michael Hingson ** 33:03
Yeah, we're, we're sort of in the same boat, Thunder dog having been publishing it, and it tells my story. And we have talked in previous episodes of unstoppable mindset about working on another book, and I interviewed Carrie Wildkin, who I'm working with who's collaborating with me on writing it. We also had Susie Florian, who's the lady who wrote and helped me write. She's a professional writer, and she helped me write thunder dog. She is also very involved with Christian writers on the west coast. So we should probably introduce the two of them. That would be wonderful. All right, yeah, I'll do that this afternoon. But we, but we are now getting ready to write another book. And this one's going to be more about fear, and learning to better address and control fear and make it more of a positive thing then, when something happens and you just become so blinded by fear that you can't move forward or do any do anything. So our tentative title is the guide dogs Guide to Being brave me having worked with a guide dogs, and you're just about to have a contract signed on that, which is really exciting. So we'll be awesome. We'll be telling people about that as it moves forward. But I I'm with you the stories out there. So now it's time to be able to branch out and do other things. Yeah, but</p>
<p>**Ian Walker ** 34:33
that's really interesting that you you're, you know, looking at writing a book about fear because I've really felt in the last little while that a lot of ADHD issues, open the door to fear. And I was thinking about writing a book on fear, but but I just I've seen it, you know, time and time again, and I A lot of like, part of, you know, part of my journey has really also been to just break down the doors and say, I'm not going to be held by fear anymore. And, you know, I mean, it took me 27 years to get that degree and I was bound and determined that I was going to get it. I, you know, I didn't think it was going to take that long. But there, you know, and there were elements of fear that I had to break through and just say, No, I'm not going to I'm not going to let that, you know, just one little element stopped me from achieving my goal.</p>
<p>**Michael Hingson ** 35:37
Hence, the concept of unstoppable. Exactly, yeah. Let me ask this. I'm just curious, have you have animals been a part of your life and help you and moving forward in any way?</p>
<p>**Ian Walker ** 35:52
Yes, we growing up, we had an amazing Labrador, and her name was shadow, black lab. And when I would have bad days, she would always come near me, and sit with me. And just she sensed that you know, that I'd had a bad day or had been bullied or whatever. And we had a tent trailer. So sometimes, if it was a really bad day, I'd go out underneath one of the beds and sit with her just, you know, for half an hour or 45 minutes. And she just helped me to really calm down. And then, Elaine, and I, my second wife, we have a Shih Tzu have a niece and her name is Faith. And oh, my goodness, she is such a good dog. And I recently had some health issues. And she came and sat with me almost every day, you know, while I was recovering. And, yeah, so Oh, yes. I love animals</p>
<p>**Michael Hingson ** 37:05
very well, we,</p>
<p>**Ian Walker ** 37:08
I'm not a cat person. They're the only thing I like we</p>
<p>**Michael Hingson ** 37:15
we are now going to draft you to be interviewed for the book. Great. So I think there's, there's a story there. And I think it will be fun to make it part of the book because we will be talking to other people. And</p>
<p>**Ian Walker ** 37:33
I would love to write a story for that. That'd be wonderful.</p>
<p>**Michael Hingson ** 37:36
Well, we'll get we'll get you interviewed, and we'll be working on that. Definitely. Okay. But, but you know, it's it is interesting animals have such a positive effect on all of us. If, if we allow that. And I understand you're not a cat person. We do have a cat. Yeah. Okay. And she is the most verbal creature. I think I have you ever known. She talks to us all the time. We rescued her. And it took her a couple of months to decide that maybe we were reasonable creatures to have in her house. You know how cats are. So, so we we do have a great relationship with her. And she's good. She's on reason.</p>
<p>**Ian Walker ** 38:21
I don't like taxes. I'm allergic to them.</p>
<p>**Michael Hingson ** 38:24
So yeah, I understand that.</p>
<p>**Ian Walker ** 38:27
You know, a couple of my friends have some tolerable cats that</p>
<p>**Michael Hingson ** 38:34
we had. When we lived in many years ago in Mission Viejo, California. We had neighbors, whose kitchen faced our kitchen, and they discovered that from time to time, I would drag out my ice cream freezer and make homemade ice cream. We actually had okay, why we actually had wireless intercoms between the two kitchens. And whenever they looked through their window and saw the freezer going, they would announce that they'd be over with bowls and spoons about 630 or seven o'clock. And sure enough, Alan Linda would show up with bowls and spoons. We also had to we also had two cats. They were sisters. Yeah. Al was not a cat person. These two cats every time he came over, would jump up on the couch where he was sitting and they would wrap themselves around his head and purr and purr and you knew that he was a little bit uncomfortable. But what's funny is what's what's really funny is eventually there was a cat in the neighborhood that would occasionally go to their house and he fed the cat and suddenly the cat adopted him. And he became a cat person, which was really hilarious.</p>
<p>**Ian Walker ** 39:49
That's funny.</p>
<p>**Michael Hingson ** 39:51
But But animals are a part of our lives in so many ways. So you took five years to write the book was published in 2018. And it's doing Yes. Hmm. Let me ask this. So you come from a musical family, obviously. Yes. Your, your parents and so on. Do you have any, any musical relatives that maybe some of us would have heard of?</p>
<p>**Ian Walker ** 40:19
Yes, I do. So on my grandmother's side, my great uncles and everything, generally, we're all very artistic, loved music or arts or, or. And so my third cousins are Jonathan and Jordan night from the New Kids on the Block. So, and we got to see them in concert, because I'm about 10 years older than they are. So</p>
<p>**Michael Hingson ** 40:54
that's why there's a new kids.</p>
<p>**Ian Walker ** 40:56
That's right. So we got to see them in concert in, I think it was around 2014 or 15. And I understand they're coming to Toronto again in the near near future, I think. I think this coming June or something anyways. Yeah. So. So they're, you know, that that's pretty amazing that but vocal and choral music have been a part of my mom's side of the family. I have other cousins, second cousins or third cousins that have also been in some international choirs and, you know, sang in church choirs as well as you know, community when cousin, she's sung in the Toronto Mendelssohn choir for a number of years. So which is 160 voice choir?</p>
<p>**Michael Hingson ** 41:49
You were part of that for a while, weren't you?</p>
<p>**Ian Walker ** 41:51
I was I was in the Toronto Mendelssohn youth choir. And that was wonderful. And as a result, Robert Cooper, who has been my good friend and mentor, he was the artistic director of that, that program, and oh, my goodness, we, we had wonderful, wonderful years wonderful training. And I have still about, you know, good 10 or 15. Friends from from those years that we've still stayed in touch, and that's also at least at the 40 year mark, too. So.</p>
<p>**Michael Hingson ** 42:29
Well, I have to ask, do your third cousins acknowledge you as members of as a member of the family?</p>
<p>**Ian Walker ** 42:36
Oh, yeah, they know, checking? Yeah, they know who I am, what you see their grandmother was my favorite great aunt. Okay. And so, she is mentioned in the book quite a lot. And, and she was an amazing painter. I have like five or six of her paintings in my house. And, and so the eldest, Jonathan knew her fairly well as the Jonathan Jordan was a couple years behind. And so, you know, he didn't get to spend as much quality time as, as Jonathan did, to, you know, connect with her. They were living in Boston, so yeah, so, but she was wonderful. Oh, my goodness, I love spending time with my aunt all of</p>
<p>**Michael Hingson ** 43:35
Well, obviously, ADHD was something that you you dealt with very well, but even so, and music helped that, but help you deal with that. But was was your ADHD ever a problem when you were dealing with music singing or studying music?</p>
<p>**Ian Walker ** 43:54
And that's really interesting, because some other people have asked me that, no, you know, and the, like, the only thing that I have a problem with right now, maybe it's partly age, but is memory. And so when I'm memorizing words in with music, there's no problem. When I have to memorize like, you know, written script part. It is, it's a real difficult time unless I sort of have worked out some, you know, some steps along the way, like, Okay, I'm telling this part of the story, and this is what it means in depth. So that, you know, and it's kind of like I have to sort of like do a, a plot analysis. But when I'm learning music, with lyrics and music together, there's no problem. And I would love to, to see an MRI of my brain to trying to do one or the other, just to you know, to understand what what's going on. out there, why what, you know, problems.</p>
<p>**Michael Hingson ** 45:06
But it's interesting that you can use that as a breakthrough to really, in a lot of ways get beyond the absolutely HD.</p>
<p>**Ian Walker ** 45:15
Yeah, yeah. And also, they say after 50 That your ADHD, you know, lessons, and mine certainly did. But the other thing that I wanted to stress too is I've chosen since I was 12 or 13 years old to be non medicated. So I have used music as my therapy. So I have a catchphrase music versus medicine. And that has worked so well for me.</p>
<p>**Michael Hingson ** 45:53
So you sing that great thing. Yes. Do you Do you play any musical instruments? Yes. Besides kazoo</p>
<p>**Ian Walker ** 46:03
No, I don't play kazoo, but I cannot play because you know, but I play flute accordion and piano and as well as voice</p>
<p>**Michael Hingson ** 46:11
Yeah. Well, then you can work on because you could work on kazoo.</p>
<p>**Ian Walker ** 46:16
I could work on kazoo. Yeah.</p>
<p>**Michael Hingson ** 46:19
That that should go well with football I would think.</p>
<p>**Ian Walker ** 46:22
Yeah, the right part. I'm going to be a new what's his name? Bobby. You know that. Don't worry. Get Don't worry. Be happy. Yeah, some? Yeah. That well, he is an incredible musician, incredible singer. And so he can think like he can hum and sing Mozart parts and and then I love it when people come and we'll sing harmony with them or whatever. Oh, it's really mix Aaron Bobby McFerrin. I know, even Ferran</p>
<p>**Michael Hingson ** 46:57
right. Yeah. We we are great fans here. My wife and I have acapella music. We listen a lot to groups like Straight No Chaser. Are you familiar with them? No, don't know them. They're a group of 10 students who went to to college in Indiana, formed a group saying some then didn't do anything. And then later got all got back together. Now they have a number of of albums. And it's all acapella. Which is really wonderful. And the harmony is great. And they, they, they sing one of my favorite Christmas songs who spiked the eggnog, you have to hunt it down and listen, oh, that's it. It's really cool. It's really clever. And, but but, you know, music is so much a part of all of our lives. And I'm glad that for you, it really is able to, to mean so much and do so much. So from a professional standpoint. You graduated from college? And then what did you do?</p>
<p>**Ian Walker ** 48:10
Well, then I worked a lot in different arts organizations. So in now, like, you know, because it took such a long time to get the degree and, you know, get myself established and because I'm an arts consultant, so I deal in public relations, marketing and fundraising. And I've had a various number of clients, you know, throughout the years. Now, with COVID, some things are starting to, you know, pick up again, but it's me time, I've wanted to really do a cabaret evening. So I've just started working with this amazing music director, her name's Don Martens. She's here, right here in the Hamilton area. She's so talented, and I just love working with her. So our plan is, for September, we're going to do a backyard concert to you know, try it out, we're going to do six to eight or eight, eight to 12 songs or so. And then we'll we'll try it out her husband does all the sound and the lighting. And then we'll see how it goes. And if it's ready to be, you know, shipped, then we can start promoting it when I also do other book signing events.</p>
<p>**Michael Hingson ** 49:34
How many people will be involved in that? In terms of singing? Yeah,</p>
<p>**Ian Walker ** 49:37
yeah. Well, I've tried to do something different with my book signing events. I've tried to always sing. So you know, do three or four pieces. And, and that's all gone overwhelmed with people that you know, don't know me. But the other exciting news is I'm working on an album. So so this is the first time You can find me on the internet. And, you know, I've just done a whole Christmas community thing with the Dundas Baptist Church, which was our home church, we, my family was there for over 50 years. But Don put together this wonderful sort of community program during COVID. And so I've got a good, good piece on there. So and now we're going to be we're going to be putting together six songs to to, you know, to start an album, so I'm really excited about that. That's been, I've wanted to do an album for a long time. And so we're gonna have the gospel, inspiration, style and one Christmas song.</p>
<p>**Michael Hingson ** 50:52
Where can people find out? Where can people find your singing today? Well,</p>
<p>**Ian Walker ** 50:55
as soon as I yeah, you can go to my website. And if you can sign up, I do a newsletter vote every, you know, either once a year or six every six months? And do you want me just to tell you the new website,</p>
<p>**Michael Hingson ** 51:14
or Sure, we'll, we'll do it later as well. But sure, go ahead.</p>
<p>**Ian Walker ** 51:18
So it's Emily in E M, Lian, communications <a href="http://plural.org" rel="nofollow">plural.org</a>. And if you go to that website, and there's a, you know, become a friend, join my website, just give us your name and your email address, we'd love to have you, you know, come on board, and then you'll be able to see my, my events. So but the other odd other real exciting big news is, I've written a play about the book. And I taken seven characters, and created a 60 minute play about dealing with ADHD, and using music therapy. So and it's going to be called stirring my soul to sing. And we're going to be premiering it in July here within the Greater Toronto Area. We're just waiting for confirmation. But I think it's going to be done as Baptist church because they have a wonderful sanctuary area, that will just work perfectly. We're going to kind of do it, what I refer to as opera and concert style. So music stands with scripts, and it's gonna kind of like an old time radio show, we're going to begin to try that, that format out. And so I'm really, really excited about that and information, how to get tickets, as all my will be on my website very soon.</p>
<p>**Michael Hingson ** 53:02
Cool. Well, that's pretty obviously pretty exciting all the way around in terms of the things that you've accomplished. I'm interested to know a little bit more about what it means to be an art consultant.</p>
<p>**Ian Walker ** 53:14
Oh, well, you know, I've worked in, in that position. And as for 30 years, so you know, working with different arts organizations, you learn a multiple level of skills. And so excuse me, when I started off, I was working in marketing, and I loved marketing. And then, you know, you as part of, because I was in an apprenticeship program, so we had had to move around, you know, and learn so many skills. So then I was taught, I think I was like, a month or so in the box office. So I learned box office skills. And then, you know, some of the events that I was working on in marketing promoted me to learn more about PR. And then also that summer I learned fundraising as I was on the phone selling tickets for, you know, for the orchestra. So all of those</p>
<p>**Ian Walker ** 54:17
skills became a what's what I call now an art consultant. So I have, I've raised $2.5 million for Arts and Social Sciences.</p>
<p>**Ian Walker ** 54:30
And before I'm done when I'm ready to retire I'm aiming for my goal is going to be 5 million. So, so I got another 2.5 to go. You can do it. I think I can do it. Yeah, cuz I'm not ready to retire yet. And I'm just in my early 60s. So</p>
<p>**Michael Hingson ** 54:47
there Yeah, there you go. Yeah. So in addition to being an arts consultant, what are you doing to help prepare the next generation whether it's a In art, or I'm more curious to hear what you would say about helping people in the future dealing with ADHD.</p>
<p>**Ian Walker ** 55:08
Absolutely. And my whole thoughts is, you know, I want to be able to give back. So I'm, I'm, as we're just starting to, you know, put things together for the production, I'm going to have two or three students, that will be learning stage managing, or, you know, and I'm hoping that these are kids that have some disability issues, you know, if it's a DD ADHD or a DD to be able to see how to use your energies, you know, is really important, and to have the right people there to help steward you, you know, in that, in that process is really important. So, so we're going to do that. I've been speaking to Chamber of Commerce, you know, in the within the community, as a, as a public speaker, and talking about ADHD, and disability in in the classroom, and how important it is that the shaming stops blaming, and the shaming stops, you know, and that disability is part of our lives, as artists as, as whatever that, you know, we continue to grow, and to have tolerance for people that have a difference, you know, then then, then the normal person. And so those are really important things. And, and I had built that into my company that we will have students or we will have assistants that have ADHD, or whatever. And that, you know, we will be working with with adults of disability, in our projects that we're doing into the future,</p>
<p>**Michael Hingson ** 57:09
will is clearly a person who has a lot of knowledge about ADHD, especially from the first person's point of view. Have you found? Have you found challenges using websites and the internet? Being a person experiencing ADHD?</p>
<p>**Ian Walker ** 57:28
Um, sometimes, like, I'm just because we're, you know, coming out of COVID now, and just bombardment of emails, like, you know, I mean, I get over, sometimes, like, over 150 emails, now I gotta start going through, get rid of the sales stuff.</p>
<p>**Michael Hingson ** 57:48
But that takes care of 149 of them. But go ahead.</p>
<p>**Ian Walker ** 57:51
See, there you go. Right. And, and so the thing is, I just, I get exasperated, I get tired. From</p>
<p>**Michael Hingson ** 58:01
websites. Have you had challenges on going to visit web pages?</p>
<p>**Ian Walker ** 58:06
Not so much? No. Because I've just discovered now, and I love this, especially on, you know, on the Kindle books, whatever, that those kinds of books and web pages can read back to you. You don't have to read everything. And I love this. And so. So now with the upgrade and you know, software through Microsoft web pages, if I'm tired or at it, you know, they can can voice activate and read to me, which is wonderful.</p>
<p>**Michael Hingson ** 58:44
One of the reasons that I asked the question is that is you may know, if you've looked at me a lot, I work for a company called accessiBe, which is a company that manufactures products that make webpages and websites accessible and accessiBe. It deals with a variety of disabilities and actually allows you to activate profiles to address specific issues like in terms of ADHD, a lot of noise on websites and other things like that. And AccessiBe has a profile specifically intended to deal with websites that can be a challenge for some people with ADHD to make them much more usable. So if you get a chance, you might check it out. It's,</p>
<p>**Ian Walker ** 59:33
I wouldn't use it. Yeah.</p>
<p>**Michael Hingson ** 59:37
Yeah, I will A C C E S S B E, I will I'll send you some information. Because it might very well be that there is a great partnership that can evolve from that around the wonderful accessiBe likes to work with people who have disabilities and who know more than than we do. So yeah, it's it's good to establish that but the way it works is that there are a number profiles that accessiBe be deals with and ADHD and, and other cognitive disabilities are profiles that can be activated. So it certainly makes sense for us to get you and some of the folks that accessiBe together.</p>
<p>**Ian Walker ** 1:00:16
Awesome.</p>
<p>**Michael Hingson ** 1:00:18
Well, we have been doing this a long time. And we could go on and on and on. But we both probably have lots to do. But I'd like to do this again. But I really, thank you for your time being here today to talk about a lot of this. And I'd like you to go through again, if people want to get a hold of you not sending you sales emails. Okay, how can they reach out to you?</p>
<p>**Ian Walker ** 1:00:45
Okay, so my website is www.E M L I A N communications. So C O M M U N I C A T I O N S .org <a href="http://Emliancommunications.org" rel="nofollow">Emliancommunications.org</a>. Now, there's an easier way to remember if you just Google Walker, or Stirring Walker ADHD, it will also bring up all the information that you need to know about me and the book.</p>
<p>**Michael Hingson ** 1:01:30
And if people want to email you,</p>
<p>**Ian Walker ** 1:01:33
you can email me at info@Emliancommunications.org.</p>
<p>**Michael Hingson ** 1:01:41
Well, thank you very much for being here. I know it's taken us a while to get together. But I am so glad that we finally were able to do it and have a chance to really chat. I've got to ask, do you do a podcast?</p>
<p>**Ian Walker ** 1:01:56
I do. And I just started it. It's called the arts report music for the ADHD brain. And it's on Spotify. It's on a couple others, you can find it on my website. We're going to be adding some more to it. It's just been, you know, time to I've got some programs in the can that just have to be edit it. And well, thank God I have somebody who's amazing that does that. I don't have to do that. That's not my that's not my, my specialty.</p>
<p>**Michael Hingson ** 1:02:33
You do? No, that's</p>
<p>**Ian Walker ** 1:02:34
not what I do. Well, I like being able to have a producer say hey, what do you think about this? And</p>
<p>**Michael Hingson ** 1:02:41
do you deal with some of the PATA Palooza folks?</p>
<p>**Ian Walker ** 1:02:44
Just starting to get into that. So in been very grateful of the new connections that we're we've made there. So of course, you're one of those. So that's, that's wonderful.</p>
<p>**Michael Hingson ** 1:02:59
Well, again, what's the name of the podcast?</p>
<p>**Ian Walker ** 1:03:02
So it's called the arts report music for the ADHD brain.</p>
<p>**Michael Hingson ** 1:03:09
Well, if you ever need a guest to come on and talk about something esoteric or another, let me know we'd love to do</p>
<p>**Ian Walker ** 1:03:16
that because we want to talk about disability as well. So you know and overcoming disability so love to have you on Michael when we can can schedule that.</p>
<p>**Michael Hingson ** 1:03:27
Let's do it. All right, in locker thanks again for being here. And I want to thank you for listening to us today. I hope you've enjoyed your time within reach out to him. I am sure that he won't treat your email as a sales email. He's he's responded to mine pretty well. So I guess he he liked me can distinguish between what's real and what's not. But I want to thank you all for listening to unstoppable mindset. We sure appreciate a five star rating wherever you are listening to this podcast. And if you'd like to reach out and talk to me possibly be a guest on the podcast or just share your thoughts. You can go to <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a> that's www.M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a> or email me at Michaelh M I C H A E L H I at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a> accessiBe is spelled A C C E S S I B E. And again, we mentioned the concept of accessiBe dealing with a variety of disabilities. If you want to learn more about accessiBe , please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. But again, thanks for listening and Ian, thanks very much for being here today.</p>
<p>**Ian Walker ** 1:04:53
Thank you so much, Michael. It's been great hanging out with you today.</p>
<p>**Michael Hingson ** 1:04:57
It's been my honor as well. Thank you</p>
<p>**Michael Hingson ** 1:05:03
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Musician</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/284b2b40-4218-4879-9d0c-d50034ec7cc6.mp3?source=rss&amp;ext=asset.mp3" length="43737707" type="audio/mpeg" />
<itunes:episode>39</itunes:episode>
</item>
<item><title>Episode 38 – INSATIABLE UNSTOPPABLE CURIOSITY</title>
<guid isPermaLink="false">https://pinecast.com/guid/8fe0c529-8215-4fce-bcd7-7ddc46a1b813</guid>
<pubDate>Wed, 15 Jun 2022 11:00:58 -0000</pubDate>

<itunes:duration>01:20:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/9c39ccd0-e2f1-4974-9bd1-2cd2b6b4df04/Unstoppable_Mindset-12.jpg" />
<description><![CDATA[<p>How often do we hear something and then say, “that simply can’t be”. Why are we always so certain? Why do we tend to be so locked into a position that we close our minds to exploring alternatives?
Meet our podcast guest David Zimbeck. David grew up with an incredible imagination, a thirst for knowledge and the drive to learn. He is mostly a self-taught person whose desire to learn, think and grow are unstoppable. Among other things, he has been a major force in software developments that help shape our emerging crypto currency world.
However, David goes much further than software development. Listen to this episode to learn all about this fascinating man. What David has to say is well worth your time and may cause you to open your own curious mind and mindset. <em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
<strong><a href="http://zimbeck.com/" rel="nofollow">David Zimbeck</a>, our lead developer, is unlike most people you will ever meet.</strong> His resilient work ethic, diverse project experience, and deep knowledge of cryptography has led to the creation of BitHalo, the world’s first <em>unbreakable</em> smart contracting system. These decentralized contracts are the fundamental backbone of BitBay. Born in Ohio and having lived all over the world, he has acquired the vast perspective needed to create truly disruptive software.
David is completely self-taught, and intimately knows a hard-day’s work. He developed BitHalo’s first 50,000 lines of Python code single-handedly from scratch... all while working long, grueling shifts on the oil rigs of North Dakota. It was here that he executed his idea of double deposit escrow, bringing unbreakable peer-to-peer contracts into real-life agreements.
As a former world chess master, he also possesses a truly analytical mind. David has a keen understanding of cause and effect, and sees the importance of early decisions in any situation. This mentality, in addition to his innate honesty, perseverance, and self-discipline has driven him to position BitBay <strong>well beyond most other blockchain projects in terms of both development and security.</strong>
“<em>Chess has helped me visualize code. It has helped me plan, memorize and problem solve. It has helped me anticipate problems well in advance.”</em>
David now resides in Mexico, and continues to work round-the-clock to help keep BitBay on the forefront of blockchain development.
<strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, Hi, and welcome to another edition of unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet, How's that for an opening? I want to thank you for joining us today, wherever you are, hope you're having a good day and hope that we can add a little bit to your your life and give you some things to think about today. And we have a person as our guest today, Davidson Beck, who has given me a lot to think about, and I hope that he will contribute to your thought processes as well. David, welcome to unstoppable mindset.</p>
<p>**David Zimbeck ** 01:56
Thank you. Thank you, sir. pleasure, sir. Honor, honor Me and on here and nice meeting you and everything. Looking forward to it? Well, let's start like I tend to do a lot.</p>
<p>**Michael Hingson ** 02:08
You You obviously grew up tell me a little bit about you as a as a as a child, and kind of what what you had going on growing up and where that led to, because it's you, you have quite a an interesting life. And you've done some very remarkable things. And let's talk about it. So just kind of wondering, what was it like being a kid for you? And where did it go?</p>
<p>**David Zimbeck ** 02:32
Well, I'm actually I've had a, I guess, cuz I know, we talked earlier, and I've had a pretty diverse background. So people kind of get surprised when they see that I've done various various things with moderate moderate levels of success. And, and mostly, you know, I was always encouraged to be creative growing up. So you know, my parents never really, you know, inhibited me I'd gone to different schools, public, private schools, as well as homeschooling, I was a little disobedient. So I didn't really, I can't say I was like, the model student or anything. But it's possible that that worked in my advantage, because what it also taught me was to think outside the box, you know, and to try to understand exactly what it is that we're being taught and why. And, you know, I also had a drive ever since I was younger, to make the world a better place that was even, even since I was like, 10 years old. And my attitude was just, well, nobody's else do it, nobody else is doing it, somebody's gonna gotta clean all this shit up. So you know, I just decided, I just decided that I would try to do it. And so that that's also something kind of kept me somewhat diverse in my careers. But at the same time, whenever I do something, I like to benchmark myself and do a really good job at it. So So with that, with that in mind, you know, I when I was in, when I when I left high school, I went straight into working, because I didn't want to waste any time. And I worked in the real estate sector as well as acting. And that was like my early. My early work. Oh, yeah. And I was also a chess player. So that was one thing that probably really helped me a lot as a kid because I was considered. Well, I was I was one of the top chess players, or at least one of the top chess puzzle makers in the world. So what I did was I first learned how to play chess when I was like 11, or 12. And then after that, I knew I didn't want to play too competitively. Even though I had gotten my master title and master rank. And I could have played competitively, but I preferred the idea to express my, my work as an art form. So because an art form kind of is a lasting thing, if you paint a picture, you know, and you put it on the wall, it's a lasting thing, but if you're competing all the time, they always say you're only as good as your last when, you know, and I didn't want to be like a dog chasing my tail like chasing my own ego. Yeah. So essentially, I just wanted to benchmark my myself, which I did, and I did I did really good work. And that's what he did as a teenager. And then as I got older, that helped me, and a lot of my work because I was able to apply it to things. And I know, I know, you'll be able to appreciate this because it helps you visualize things. So I was able to visualize things in my head, you know, because when you're playing a game of chess, you're seeing it on the board, and you're essentially moving, you're moving the pieces with your mind, before you even place your hand on a piece, you have to figure out where they're gonna go, and what the possible things could happen in the future. So you calculate all that in your head. So it's, it's very similar to what you do. And it's almost kind of like, once you crack open your mind, you know, it's it never ends. So. So yeah, actually, I gotten</p>
<p>**Michael Hingson ** 05:39
sorry, go ahead. You tell me how to how do you get the ranking of chess master? How does that work? I mean, I understand it, but how do you get that.</p>
<p>**David Zimbeck ** 05:50
So what happens is you just play, you just play enough. I mean, when you play in tournaments, or whatever, you end up playing against other players. And if you win, you gain points on your rating. And if you lose, you know, you lose points on your rating. So once you get a rating of over a certain numbers, and while in America, we have like, unfortunately, we have a different rating system. So we're like one of the only countries that does that. There's two, there's basically the US C, F and D Day. So for the United States Chess Federation, I'm like, maybe 23 2400, somewhere around there. So that's, you know, that's my, my rating. And so that's well, that's well above Master, I could have gotten Grandmaster international master titles, but for that I would have had to travel because there's more because they play under the system of the day. So so to get that, you know, I would have had to actually go to Europe, which actually I did for a little while, but I wasn't as focused on chess when I went there.</p>
<p>**Michael Hingson ** 06:43
Yeah, I'm sorry. Go ahead. Yeah. So</p>
<p>**David Zimbeck ** 06:45
no, no, it's it's a good question. Because a lot of people think it's not like something you can just pull out of a hat and say, oh, yeah, I'm a master at this. No, you actually have to earn it. And</p>
<p>**Michael Hingson ** 06:57
I figured that was the case. But I was always just sort of curious as to how the ranking actually was achieved. And, and clearly, you did a lot of it. And then as you as you pointed out, you have to really use your mind because it's chess is really only as an end result on the board.</p>
<p>**David Zimbeck ** 07:14
Well, there's something else too, which is, unlike other game, like, if you look at games like poker, or other games, which granted do do have a good amount of skill involved. It's there's also a great deal of luck. Whereas chess, there's no luck at all whatsoever. You know, you play a game of cards, you know, you need to get good cards, you play game of Scrabble, you need to get good tiles, you play a game of chess, you just need to make good moves. And you don't even play the opponent, you play the board. Because the better you move is on the board. There's nothing your opponent can do. So it's really a game of pure skill. I mean, even even you could even argue, argue some sports that Well, I'd say sports are almost pure skill pretty much for the most part, but there's still a little luck involved with you know, you could miss a shot a breeze, a breeze in the wind could knock your golf ball off course, you know, you know, something can happen. But in chess, there's, there's, there's no forces of nature that would interfere with with your performance. So so that's that's what makes it a good game to learn, especially, you know, for kids. But, but yeah, that there was that. And then when I was in, I travelled a little bit. And I was in Los Angeles, actually, with my sister who was pursuing acting, which wasn't really my interest or at at the time, but since I had my family all had like a theater background, I was I was pretty much familiar with with it. And she helped me get like an agent and stuff like that. So actually, I was doing pretty good with that, too. And I was booking like commercials. And in some movies, I booked Pirates of the Caribbean too, which is what I'm the most known for. Where they flew me out to Bahamas and you know, I was on a boat with Johnny Depp and Keira Knightley. And so. So yeah, I mean, I guess it's, I mean, I happen to work in that as well. I was.</p>
<p>**Michael Hingson ** 08:58
Actually you're one of the pirates. Did you have a speaking part?</p>
<p>**David Zimbeck ** 09:02
Um, no, but it was probably because of my audition, because when when we did the audition, it was a little bit of improv. And so all the pirates who auditioned were older, that was one of the biggest auditions in LA. Or, I think that at the time, because there's maybe like, 10,000 people that went out for it. And they only picked like, 20 of us, you know, so when when we auditioned, there was all these older gentlemen who were, you know, look like pirates. And I'm probably 30 years younger than anybody auditioning. So I said, oh, there's no way I'm gonna get this. And so, I just, I just didn't take it seriously, you know, but I did. I did a little bit, you know, I mean, I walked but I was when I went for the audition. I was like, you know, yar, I'm a pirate already barred Do you have a pretty doctor and I just kind of was just having fun. And I guess that they responded to that exuberance and thought it was funny. And and that's what got me the role actually, interestingly enough for other catalysts. No, unfortunately, There is a possibility I might have ended up having a speaking role thrown at me. It happened to a couple of the core pirates. But what happened is there was a hurricane that hit we were in Freeport, Bahamas. So there was a hurricane that hit. I think it was Hurricane Wilma at the time. And we ended up getting called home and flown home charters. So we only got about like, I would say, like a month, then change maybe out in the Bahamas before you're flown home. But it was still it was still an amazing experience. Unfortunately, I got I got snow from the credits. I don't know if it was because of that. Or because we never properly manage our contract or whatever. But that's okay. That's that's part of life. It was still a great experience. And and and yeah, I mean, it was it was really fun. So yeah, I mean, I think that those things definitely helped give me some some experience out in the field of succeeding and various different professions. But like I said, because my focus was on making, making the world a better place. I never, I never quite could, I guess you could say put like my full passion or, or my heart and into some of those ordeals actually, was one of the reasons I left chess behind as well, which eventually will get to, you know, where I were actually ended up making a name for myself, which was in Bitcoin. But that didn't that didn't come till later. I mean, I'd still work some odd jobs, I'd worked on the oil rigs for a while. And I was doing about like, 100 hour week, you know, it was just crazy. We'd sleep like four hours a night and stuff like that. And and then after that is when I got involved in in Bitcoin, but I'll turn the floor over to you for a moment that you</p>
<p>**Michael Hingson ** 11:36
know, that's that's, that's fine, actually. Well, even blackjack Sparrow had ethics. So just Just saying.</p>
<p>**David Zimbeck ** 11:46
Oh, pirates do. Yeah, they go by a different code. It's yeah. Well, I've always seen it as the the most important code of ethics to go by as a moral compass, you know, as if you have if you have a true moral compass, and one that's objective, because nowadays, our modern society is a little bit there. They believe the morals are relativistic. Well, if I believe it's okay. It's okay. But that's just not how that's not how the world works. It's not how things truly are because nothing is truly subjective. When you really boil it down to like the truth. The truth is, in fact, objective, it doesn't really matter. If 100% of the society agrees that, you know, killing people is a good thing. If they agree on it doesn't make it a good thing. It's still it's still more moral, morally reprehensible. So I think that the key the key is having a good moral compass. And then from there, and I don't know, maybe, maybe I just always had it. Maybe my parents just just raised me. Well, I don't I don't I don't really know. I mean, I mean, I feel like a lot of it, I kind of carved out on my own, because I saw so many things that bothered me. And I just said, I don't you know, I don't want a world like that would make the world a better somehow. Well,</p>
<p>**Michael Hingson ** 13:01
well, here's a question out of curiosity, when you, when you live your life, do you like at night or at some time during the day you you've done things and so on? Do you go back and do self analysis? Did I do that the best I can? What could I have improved on that? Was that a mistake? Do you do you do much analysis of what you do and think about that?</p>
<p>**David Zimbeck ** 13:21
Yeah, constantly actually, one of the one I think one of the most important qualities a person can have is introspection. You know, very few people look inside and right. One of the most, one of the most critical things for me is I sit there and I say to myself, actually, to be honest, I don't know how some people can even manage their own lives when they if they've done awful things to others in their life. It's like, how can you wake up in the morning and look in front of the mirror and be really proud, you know, of that person? You know, it's like, it just doesn't make any sense. To me. It's like as if they have no sense of self, you know, and I don't know how that works. I don't know, maybe they're proud of what they do. I have no idea. But to me, it just seems like if you're introspective and you really look inside yourself, you're gonna start caring a lot about, you know, your soul and, and how, you know, how pure how pure and innocent how you can maintain your own innocence and stuff like that. I would think that those things would be very important.</p>
<p>**Michael Hingson ** 14:20
That gets back to the moral compass concept again, of course.</p>
<p>**David Zimbeck ** 14:24
Yeah, exactly. So I do I do believe that. And you know, introspection also has has to do with casting away pride. Like if, if you make a mistake, you have to be completely honest. With your with yourself about about your mistake. Actually, again, the thing about chess is like, if you're playing chess, you know, it's ironic, you would think that strong players would have an ego, but actually they don't. Some some do. Okay, yeah, some, some are pretty bad. But for the most part to get to a certain point, you have to kind of humiliate yourself quite a lot because you're going to lose a lot, you know, or you're going to sacrifice a lot. You're going to sacrifice a lot of time, you're going to change your ideas about what you think is strong and what you think is weak, there's going to be a great deal of humility that's going to be introduced to you. And if it hasn't been introduced to you, then clearly you're not working hard enough, you know, because once you get to the higher levels, you're going to start realizing all the fantastic and beautiful possible things that could happen. And then even then, and that's only applying to chess, which is like, an eight by eight little board. I mean, imagine life, which is like, you know, it's infinitely times, well, not infinite, it's almost, it's almost endlessly more complicated. And while you could argue a person's potential is literally limitless. I mean, there's nothing. There's nothing really that we can't, that we can't do. But it's it can tends to be like, pride, which would get in the way. So one of the obvious advantages of being introspective, is, is not being afraid of admitting a mistake, not being afraid of, you know, having, you know, being a little upset with yourself over something, but But of course, working towards making yourself better. You know what I mean? Yeah, and I</p>
<p>**Michael Hingson ** 16:09
do, one of the things about one of the things about chess is, of course, that, in one sense, it's very unforgiving, you play, and if you make a mistake, you very well could lose. But the other side of that is, and that's why in part, I asked the question about introspection, you can then go back and look at it and say, Why, why did I lose? Or what was the mistake? Or why did I make that mistake? And what can I learn from that for the next time, and I think that's a really good subset of life. And it's something that I advocate, we've talked about it on this podcast before. And something that I think is extremely relevant is that it's important for us to look at what we do, it works better if we do it from the standpoint of a moral compass. But it is important for us individually to go back and look at what we do and what do we know? And how can we best use our knowledge? And where do we go from here?</p>
<p>**David Zimbeck ** 17:09
It basically like it'll, it'll help you get better get along better with other people as well, you know what I mean? Because if you're if you're introspective, you know, and somebody points something out to you, you're not really going to be afraid of criticism. And sometimes I have, I have, you know, issues with with friends, if, you know, if they have a hard time accepting criticism, which usually happens when they carry a lot of guilt, by the way, yeah, you know, maybe they've come back for more, they're just traumatized. And, you know, maybe they can even take the slightest shred of critique. And you can almost see it unfolding. It's, it's not that it's personal. It's not like that they're upset with you. It's that they can't take more responsibility, because they've had a hard time accepting the responsibility they've already had to take, you know what I mean? Which is all the more reason why you shouldn't give yourself any, any any, right? Oh, absolutely. Dragging that baggage around. And</p>
<p>**Michael Hingson ** 17:58
I agree. And, you know, personally, I believe I'm my own worst critic. And I want to be because I should be able to analyze and look at things, but at the same time, I never mind input from other people. Because if I have such an ego, that I can't listen to what other people say that I don't ever really connect with them. Whereas if somebody is willing to be strong enough to say to me something about what I do a podcast or whatever, and for me to then look at it and decide whether I agree with that or not, then I have a real problem with me.</p>
<p>**David Zimbeck ** 18:45
Yeah, totally makes perfect sense.</p>
<p>**Michael Hingson ** 18:48
So how did you go into programming and so on? You You obviously did that. And of course, chess certainly gives you a mindset for that. But how did you then go into the whole world of programming and doing software stuff?</p>
<p>**David Zimbeck ** 19:04
So so the thing is, is that I learned when I was a little kid, I think my uncle taught me to make like mazes or something in queue basic, and I was like, maybe 1011 years old, but that's about as far as my programming experience had, you know, I was just, you know, just just playing around mostly. And I remember making some cool stuff. But for the most part, you know, I didn't really do much I know in high school I did. I learned C and I think C Plus Plus you know, nothing serious. It wasn't until later when I was working on the on the oil rigs and then I had some downtime actually switched jobs and was doing easements. And then I I've always I was always good with computers because I was around computers because I was doing things like editing and web design because I did some commercial production for a while and stuff like that. So I saw I was familiar with, you know, very familiar with computers. Plus I did a lot Got a research. So from that, you know, I worked with them. And so I automated my job when I was there doing the easements. And because we were having the type of hundreds of legal contracts, which all essentially look the same. So after I audit, after I automated my job, I was able to do like a job, which maybe it would have taken weeks, and I did it in a matter of a day or two, and actually got fired for it for working too efficiently. And and then it was at that exact time where I'd already known about Bitcoin since it started, essentially, around maybe 2011. Yeah, I think it was when I knew about it, maybe like a year after so. And so I always knew about it. And I known about some of the stuff on on on the on the deep web, because I knew that, you know, it was it was interesting, because it was on Deep Web that weren't on the main web. But for the most part, it took me a while to actually have it click, because then when I'd first known about it, I didn't think of it as an investment vehicle, I just thought of it as, like a very cool kind of decentralized banking system. But I always I never really saw how it would gain the traction or the so when it when I saw it later, when I was out in North Dakota, it like it had clicked, I was like, oh my god, I can't believe it, this thing that used to be worth worth, nothing is now actually quite quite valuable at the time, it was maybe 100 bucks or something like that. But you know, it's pretty good. And so I said, Well, I'm not gonna, you know, I'm not gonna miss out on any further. And I'd made an investment. And I remember making an investment in Litecoin, or something, and I turned like $1,000 into like, $50,000 within, I don't know, a week or two is crazy. So I was and then I held on to it a little too long. And then some of that, like went back down. But I started to learn, you know, and I started to get involved in in altcoins. And in them just, you know, for fun. And but it wasn't, it wasn't my primary motive to see it is more just like an investment vehicle, which maybe I should have, because I would probably would have made a lot more money. But I was also kind of interested in what you could do with that coin. See, because the thing was is you understand the concepts of it, you kind of understand that? Well, first of all, it's decentralized, because there's many, many different people who have a copy of the ledger, kind of like if everybody has a copy of the same movie, you know, you can't change a line in the movie without everybody disagreeing. Yeah, oh, hey, that's not what he really said. So if everybody has a copy of the Bank Ledger, it's basically immune to fraud, which is Mungus ly important. And furthermore, it makes it so that nobody can just take money out of thin air and produce it, which is way more than we can say, for the Federal Reserve, because they're just printing money like crazy at their own will. So having something that's kind of like ownerless, that's immune to fraud, and can theoretically replace modern banking is and is safe, and that nobody can freeze your account is awesome. That's, that's amazing. But at the same time, I knew that politically, the government's are always going to be able to kind of plant in the eye, people's minds, beliefs and ideas and quite possibly subvert such a thing. So I wasn't completely convinced that Bitcoin is going to, you know, save the world or make it that much, it'll make it better. But just like the internet, which has allowed us to communicate, it's allowed allowing us to have this call, the internet can also be used as a tool for, for bad, you know, because nowadays, the internet's use for censorship and it's used for, there's so much censorship of information if the information that you're getting from the internet is incorrect. And also, if it makes if they make it very hard to find the correct information, then you can kind of fall into this trap of dogma. And it becomes like a whole brand new religion all over again. So that the pitfalls of technology, including including Bitcoin, by the way, of course,</p>
<p>**Michael Hingson ** 23:48
we have a situation right now, for example, where we've got Ukraine going on, and Russia has denied people access to Facebook, and essentially most of the tools of the internet. And so they're subverting fair free flow and relevant information, which is,</p>
<p>**David Zimbeck ** 24:08
you know, always a problem. Well, but actually, I would say that Facebook is not a free flow of information. And I would say that neither</p>
<p>**Michael Hingson ** 24:17
No, and I just use that as an example. But I'm thinking more of just</p>
<p>**David Zimbeck ** 24:21
I know what you mean. I know what you mean, though, but essentially, essentially, what a lot of people don't actually know is that Google controls about something like 90 some percent of all of the internet searches through through like mobile, and then fact that there's only two search engines. I know we're segwaying a little bit but I will get back into what really got me into programming. But this is kind of an important segue to give some context. Essentially, that yeah, they control all the information so so there's only two search engines. A lot of people don't realize this. There's just Google and Bing which is just Microsoft, all your other search engines like DuckDuckGo or Whatever they actually pull from DuckDuckGo, I think pulls from Bing start page. I'm not sure I think Yahoo and Yahoo and start page probably pull from Bing. And so, so a lot of a lot of these search engines actually, they're they're not actually indexing anything, okay? They're just utilizing the results from the other search engines, and which is just all Google, Google and Microsoft, which means that, essentially, a couple companies have control over all the information, and they do censor a lot. And they censor very aggressively and they censor for political reasons all the time. And it's outrageous. It's so bad, like these companies, the world would be better off. They were just shut down, honestly. So in that in that case, yeah. I understand why Russia did that. But they're no better. Okay. Russia has their own search engine, which is Yandex. Okay. And I think China has Baidu. And there might be there's one other there's Gigablast, which is a tiny little company that's been indexing the internet for a long time. And they're one of the very few independent ones. There's a decentralized crawler as well called PAC, but not enough people use it to give it to give it the information that it needs. And then there's the dark web, but they have all their indexes are just private lists of sites. So there's no, there's no way of easily navigating that at all. So yeah, there's there's very little access to free information. Like it was back in the day when Google was uncensored, because when it was uncensored, you could just find everything, which I would argue is a bad thing, because you can find things that are bad. But no, it's more important to for it to be uncensored, because that's exactly why the freedom of speech was protected by the First Amendment. Right. And in fact, even Kennedy, right before he got killed, I think is less less speech that had something to do with that. And that's exactly what he said, he says, This is why the freedom of speech is protected by the First Amendment because if you have censorship of the news, by organizations, then you you essentially lose all access to, to knowledge, you know, which is horrible. And so what we have is a modern day burning down of the Library of Alexandria, essentially, because we, you know, we have companies that are controlling the information and completely destroying it. So with that said, and, you know, I mean, when it comes to situations like Ukraine, and United States and Russia and all that stuff, I have to under you have to understand that these are just large, powerful people who target citizens, whether or not it's United States, the United States started wars for no reason. Okay. Like, and they never got sanctioned. You know, NATO joined in on the war. And in fact, I think, even certain countries like France actually had had sanctions against them for not going to war. What a joke is that in then, so you have, you have these countries that essentially have a carte blanche to like, bomb, whoever they feel like. And then when Russia starts doing it, they turn around and they have this international condemnation, which is fine. I mean, Russia shouldn't be going to war that much. I totally, totally agree, I think was disgusting. But, but at the same time, it just strikes me slightly hypocritical, because United States is engaged in so many wars, I think, I don't even think people have an accurate count of how many countries even bombed at this point. So so I don't know what why isn't everybody sanctioning and boycotting American products, and they should really based on their based on their track record. But it's true across all politicians, essentially, the victims of war are always citizens. They're not pilots. They're not, you know, they're not other politicians. They're not heads of the military. Those people stay happily in their multimillion dollar mansions, while other people go and fight their battles, which is essentially how it's always been. And it's sad, you know, but people should learn to lay down their guns, all of them that every single military member, every single cop, they should do, they should just cut the shit and stop taking orders from from tyrants. But since since we can't guarantee that that'll happen, that's why we've tried to strike at the root of things. So one of the things that I've always identified as the root of the problem is deception. And that's this is what got me excited about Bitcoin, specifically. Okay, so when I realized that because Bitcoin is electronic, an electronic account, which you can do pretty much anything with, unlike a bank, would they have their own rules? I was like, Oh, wow, with Bitcoin, you know, you could make a joint account. And with that, you can make a contract which can't be broken. So what I realized is, is that both parties essentially, make a promise. Like, I promise you, I'm going to do something because these pay you for goods or services, you promised you're going to deliver the goods or services. What happens if both of us put our money in a joint account, and we time that joint account to blow itself up? Nice. That might sound crazy, like why would you blow up money, but it's the equivalent of mean you putting our money in a safe locking the safe I have a key and you have a key and in order to get in? We have to unlock it at the same time. Okay. And then we strap you know, dynamite to it. We walk away and we say okay, we'll be back in a week. You do your part, I do mine and you do your part I pay you. And if either of us are dissatisfied with the deal, we both lose. But I said oh my god, this is the first time in history we've ever had a chance to make a deal an agreement They can be enforced without law. And that was astonishing to me. I was like, oh my, this is so important because now there's a non violent resolution to a contract, you see them saying, All modern contracts are essentially resolved violently. And what I mean by that is, behind every law, whether or not it be a parking ticket, or a walking doesn't matter, or whatever, it's actually enforced violently. Because if you don't pay that ticket, well, maybe they'll put a lien on something, or whatever. And then that lien leads to, if you don't get off your property, then they will actually attempt to take it by force. And if you don't accept the fact that they're going to take it by force, they will shoot you. It's the same thing. If you're, if you're caught, you know, not stopping at a stop sign cop pulls you over, you can't just drive away, okay, because he'll shoot you, you know, so, so actually, all laws are enforced through violence. And we need to be in a society that doesn't enforce law through violence. So essentially, this was a way to have it enforced by the money itself, which allows two people to barter and most importantly, that it's not enforced by an escrow agent. Because most deals in society are enforced by escrow agents, for example, judges lawyers, or just you know, real estate escrow agent doesn't matter, essentially, what they call a non a non biased third party, but there's no such there's literally no such thing. Non biased. Third party doesn't exist, unless it's the heavens or something. Okay, like humans don't have. Most humans do not have the moral capacity to properly judge a situation. And this is seen by our our legal system, which is completely corrupt and wicked, okay, like we see people getting thrown into jail without any evidence whatsoever for things that shouldn't even be crimes, victimless crimes. And it's, it's sad, it's, it's awful. It's the worst thing. So So essentially, the point is, and I guess I give another analogy for this, if you had, if you are accused of something you didn't do, okay, let's say you're accused of murder, but she didn't do it. Okay. Would you trust 100? Judges? Would you trust 1000? How big does the jury have to be? Would you trust a jury of 10? When you trust a jury of 20? If you presented your evidence? Probably the answer would be no. Because why would you trust somebody else? If they weren't there? You know, what, if you were framed? What if the evidence actually doesn't look good for you? But it's actually false? You know, so? Or what if the juries just a bunch of fools? I mean, why would you? Why would you put your fate in the hands of others, especially when the common person that they put on on a jury typically is supposed to be uneducated of the law, actually, and they'll handpick them to be so. So, you know, it's, it's outrageous. And I found the solution, essentially, to a big, big problem in society that had never been proposed before. So that's what caused me to develop bit Halo, which is what I am known for. And probably one of the main reasons people would recognize me on this podcast. Essentially, that was the first contracting platform ever made for Bitcoin. So to answer your question, I got involved into programming because of that. And from there I was. From there, I was all self taught. So from when I was in North Dakota, it took me about, I was very motivated, because I was already doing long hours. So I did about, I would say, the same thing was working almost 100 hour weeks, I was probably working 16 to 18 hours a day, I'd roll out of bed, I try to figure out how to code because I really didn't know how to code well enough yet. So I had to go learn Python. And instead of doing any practice programs, I just went straight and tried to make this program, you know, so at the same time as learning Python, I had to learn cryptography, I had to learn Bitcoin, I had to learn how to work with the transactions, and Bitcoins, very much like old school accounting, working with dollars, it's not like you just add 10 to your account, and then magically, you get 10. Bitcoins not like that, you got to work with each transaction as if it was, you know, digital cash, and work with digital signatures and stuff like that. So it was a lot, it was a lot of learning. And I had to figure out how to do that all on my own, and there wasn't much support material at the time, because the early days of Bitcoin. So that was about maybe 2013. So there wasn't that many resources online and just with enough effort, you know, after about three, four months actually banged up the whole prototype myself. Interestingly enough, the reason why I actually had to do the coding myself and I couldn't pay anybody but aside from the fact that would be expensive. Was I always found to have trouble with outsourcers, specifically programmers. I mean, they they pad their hours, they they lag on their schedules, you know, the you have to kind of trust them almost blindly. I mean, if you think it's hard to find a good mechanic, or a good or a good doctor, good luck finding a good programmer, it's even worse. Okay. So so so to find really good and skilled people for that that'll work, especially within your you know, budget was impossible and that's why My mom told me she said I was asking about I said, I don't know who I could find for this. She says, Well, why don't you just do it yourself? And I sat there and I thought about it. And I said, Okay. Interestingly enough, when I did the work, I was actually in North Dakota, negative 50. Below, you know, with the windchill, I was living in a trailer at the time to save money. And so imagine I'm living in a trailer in that in that weather. And I didn't just pick up and go, I had like, maybe nine space heaters, I had one space heater for my waterline because I didn't park right over it, which was a mistake. And then I had three under the skirting, I had three inside I had and I had one small space heater to keep the ammonia on my fridge from freezing, which I didn't even know that was a thing, which was hilarious, because that actually happened like my fridge froze. But that can happen because they put those on the outside of the trailer. So I actually needed a tiny little space heater for that. And and that's in addition to propane. Now granted, I was living quite comfortably with all that, but I just siphon the electricity off of the lot next to me, luckily, they were giving they were comping us on electricity, which they stopped doing later. But yeah, so I mean, it was brutal. And I had to do all that work was actually so hard, that end up losing some weight, and I had neglected my health. And I realized, oh, I have to I have to, I have to nurse myself back to health. And so I I called my parents and went out and visited them. And I said, Hey, you know, you got to cook for me for like a month and, and I just did whatever I had to put weight on at that point. I just grabbed some ensure whatever and had a bunch of</p>
<p>**Michael Hingson ** 36:33
them. So put on my way. So one of the things that comes one of the things that comes to mind is what motivated you to do so much self teaching of yourself. What? What was that that instilled that in you? Because clearly, you're a very curious person. I think you've alluded to some of it, but you're a very curious person. And you are not at all afraid to teach yourself and try things. How did you really get that way? Exactly? Was that from the chess? Or where is that from?</p>
<p>**David Zimbeck ** 37:01
Um, yes, it's a good question. I guess it was it. I mean, some of that has to obviously come directly from somebody's soul. They just have to be somebody who, who seeks, you know, who seeks who seeks knowledge who seeks who seeks truth, obviously, that's part of it, then the second part is going to be like, when you seek truth, you're going to question some of the things that you're taught, like, if the school is telling you something, you don't necessarily want to accept it blindly. You know, a student, a student would be in a class, I really can't stand how modern schools are run, for example, kids will just sit in a chair for eight hours a day listening to his teacher just literally lecture to them. And they essentially accept everything at face value, including including the sciences, which is a huge mistake. Because technically, science, the root of science is actually in replication. See, science isn't supposed to be a dictate or a mandate. Science isn't support. We're currently living under a scientific dictatorship, actually, it's totally autocratic and bad. It's no better than that, you know, people are always getting angry about old religious fanaticism when when we lived under religious fanatics, but actually, ironically, Science, Science, Science can become a fanatical cult as well, because especially because people don't actually check it. So we are under this illusion that people check all of our science properly. And in my research, because I wanted to make the world better, I ended up realizing that a lot of that's actually not the case. Most of our sciences is is horribly flawed, in fact, kind of crazy, to be honest. When people believe in you know, relativity, which is essentially time travel, they believe in you no matter bending space, how do you bend space? It's like nothing, there's nothing there. How do you bend it? So I mean, there's people don't even ask, like, fundamental questions. And so when I started to do that I started ended up really cherishing the ability to do research. And, and that's kind of how I got in, I got involved into self teaching, which is I realized, that was actually old adages to this even, even in, you know, for example, in the Bible, they'll say, you know, Prove all things, but it wasn't all it was on all the religions, people understood that in order to properly understand a concept, you have to be able to repeat it. And science is not really effective, unless I can sit down with tools, you know, and check the information, you know what I mean? So, so I think when you have that amount of rigor in your approach to anything, anything, let it be business, you know, of course, a scientific field, could even be programming. Essentially, you have to learn to do it yourself. And if you don't learn to do it yourself, you're gonna rely on somebody else to do it for you. And that's even more dangerous in programming where you're working with other people's money. Like, do I really want to be responsible for other people losing money because somebody that I hired didn't do the job properly? I mean, that's, that's, that's, that's a nightmare. If I don't have the ability to audit my own code, then it's good for nothing. I mean, how How am I gonna be able to put so much of other people's money on the line when you're dealing with financial systems? And that's a huge difference from when you're working in Bitcoin versus any other field. Because, yeah, granted, you're working in another field, like you're, you're flipping burgers, you screw up, okay, nobody's life's on the line, okay, you just, you know, you fix it and you move on. But that's not the case with financial systems with financial systems, if you screw up, you could be looking at people losing millions, if not hundreds of millions, in fact, billions, which has happened many times in the Bitcoin industry, because of absolute negligence, has to do with lack of auditing, lack of self teaching, lack of rigor, lack of discipline to a field, which is actually scientific, people don't see the cryptography industry as a scientific field, because they assume that programs just work, they just assume apps just work you get in the car, and it just goes, but that's not the case, the amount of work that goes into making the cargo that making the app work, in fact, is that requires quite a bit of ingenuity. And there's no end to which a person can self teach, which also would bring us back to humility. Because if you, if you want to be able to actually excel in anything, you have to you have to have that because a lot of the times you're gonna have to take all the notions that you have, tear them down, throw them out, and try to replace them with something better, regardless of what the modern dogma is, you could like I said, you could have the whole world believing things one way, but it but if they don't properly question it, that's their problem. And if one person comes in and starts to question it, true, they might not get the media attention, they might not get the traction, but they still might be right. And that's the thing. Truth is objective, thank God, because Because Because of that, we have the ability to check for ourselves. And so self teaching is absolutely critical. And I think that if anything was to be taught in schools, that should be the first thing, which is teaching children how to research, teaching them how to question teaching them how to be skeptics, and, and, you know, teaching, of course, I think some some some strong spiritual concepts about about how to how to truly care about truth and how to pursue it.</p>
<p>**Michael Hingson ** 41:59
So that gets back to something that we have a couple of things that you talked about in comments that you made that I want to want to go back to one, let's talk about science a little bit, you're right, about being able to replicate. So Einstein created the theory of relativity, general and, and specific relativity. But again, I think that with people like him with people who've created scientific theories, they're trying to create explanations for what they see. And they have created theories that explain observations that they've seen, you said, relativity is about time travel well, relativity is more about the speed of light, if it is a constant, which the theory currently says that it is. But it's also about what information you get as you are traveling less than the speed of light, and what happens to you when you travel faster than the speed of light. We also know physicists also will tell you that the expectation is at some time, there will be a theory that will come along that will explain more of what we understand today. It's like classical mechanics moved into quantum mechanics and relativity, which will go into something else. But I think that people are trying to find explanations for the observations that they make. Well, and unfortunately, some of it they can't replicate, you know, because they can only see what they can see. But anyway, go ahead. Well, so.</p>
<p>**David Zimbeck ** 43:33
So yeah, this is, if you don't know, I mean, this is a real can of worms. It is a subject and it may be outside of the scope of this podcast, but I'd be happy, I'd be happy to talk about it. Essentially, it's amazing how many assumptions are made in terms of of our scientific rigor in regards to these fields are purely theoretical. Relatively, relativity is not, relativity is not a proven concept at all. Neither is quantum mechanics. They're they're very theoretical. And in fact, I would argue that there are three even potentially lies even malicious ones. And I can explain a little bit as to why. So first of all, quantum mechanics was developed in response to things like the double slit experiment, which essentially debunked the idea of, for example, the electron molecule, because previous beliefs about physics, especially with chemistry, was to consider that like things like light was actually the behavior of a gas or a fluid, which they called the ether. So they felt that how do you have a wave without resistance, you know, you can't you can't have a wave without resistance waves happen because there's, there's there's pressure and pressures trying to equalize. Essentially, if you have a glass of water, you stir it, you get a wave, but how do you have a wave or an oscillating wave of light without it moving through any medium and they constantly abstract these things and they create these Really bizarre abstractions of the mind as if, as if light and gravity are just all in this other world that doesn't exist in our main physical world, but I hate to break it to them. stuff is stuff, you can't have energy without it being something, it's got to be something. So there,</p>
<p>**Michael Hingson ** 45:15
which is back to the comment, aspect, right, which gets back to the comment that. And I'm appreciate what you say. But which gets back to the whole point of they're, they're not explaining everything yet. And there is there's a lot more that we don't understand.</p>
<p>**David Zimbeck ** 45:36
I'm arguing that it actually is explainable. It's very explainable, and it's actually something can be properly physically modeled. And in fact, we had scientists before a current scientists that already had very good models for this. Not Not perfect, but good. For example, okay, so Tesla Heaviside, Maxwell, doesn't matter who you bring up any of these major scientists, pre you know, Einsteinian stuff, they actually all believed in the ether. So they believe that light was the movement of fluid, which would mean that they did not believe in atomic theory. Okay, so the major flaw in atomic theory is not so much with the proton, the model of a proton, which is fine, you know, you could argue protons, a shell that could fill and release fluid or something along these lines. But an electron, you see, the issue was having one electron for each protons. So they essentially say that the atom is essentially empty, it's completely empty space. And then there's just a single electron that that model should have gone, gone away. Tesla couldn't stand it. He thought it was crazy. He thought it was like, what you call it, you know, the emperor has no clothes. You ever heard that story? Yeah, so there. Yeah. So I mean, kind of like the emperor has no clothes. Essentially, there's all these people believing in these strange theories is actually completely complete nonsense. The idea is, is that how could it how can how can an atom be truly empty, you have the movement of matter, okay. And so you have to have the most subtle matter. So essentially, when you have the movement of electrons, you know, that should be cool. You know, atoms shouldn't be empty, they should be mostly full. And that would better describe like, for example, light behaves like a wave, it doesn't behave like a particle, okay? It never did. And in fact, when you had things like the double slit experiment, it proved that light was a wave, unequivocally completely proved that light is a wave, this debate should have been over. But what happened was, and this has to do with introspection, our modern scientists had so much arrogance, that they couldn't admit that perhaps the model of the electric of the electron and the Taunton, atomic theory was wrong. Because they couldn't admit it, they decided to create whatever math they could, it didn't matter if the electron had to travel through time, like Fineman proposed, it didn't matter if the electrons bumping into possible versions of itself and creating wave like patterns through different timelines. I mean, these people are crazy, they'll do anything to justify the theory of the electron to make it seem like a wave without it being a wave. But if you want it to be a wave, I have a better idea. Next, the idea of the electron and just say that the atom is full, it's filled, it's filled with fluid of subtle, subtle, subtle fluids moving in and out of it, it's just the changing of pressure and stuff like that. And you essentially you get, get a much a much better model for for our modern physics than then what we what we used to have, are what we have currently, sorry, I'm saying what we had prior to this was actually a better model. And in fact, if we had applied it, even today to modern computer models, I think we would find it to be much, much better. I think it explained our physics better, I think it explained our chemistry better. And, yeah, and so so essentially, it's just a misunderstanding of the behavior of solids, liquids and gases, and to the dismissal of the fact that they can be much, much more subtle. And, you know, then the hard then the hard matter, like, you know, the protons, new elements and stuff like that. And essentially, underestimating the fact that, you know, that we have we had it, we had a model, we had an answer for it, we believe that these things will wave because they remember the movement of mediums, they were the movement of fluids, you know, that when you see light, you're essentially looking at the movement of a gaseous kind of fluid almost, because when the when the flu is disturbed, just like, you know, the waves in the ocean, you know, a wave pattern is generated, because there's collision, and there's competing for pore space and pressure. And so then when you have collision, then you have, you know, a wave pattern. And when you have a wave pattern, you know, you can interpret it and all this other stuff. So it makes perfect sense. It fits within our physics, but the modern physics actually, they they literally say that, like light will come from nowhere, the electron produces the light, and then it just vanishes like, like, they just make things up the quantum theories, and I don't and I'll probably get some flack for saying all this. But essentially, the quantum theories rely on things like time travel, but you got to also have to look at it like this, like time travel or adding any type of you know, as you're, for example, as your speed increases, you, you approach the speed of light, you know, then all of a sudden time slows down which is which is just a real sad theory, in my opinion, because what it's basically essentially saying As mathematically, it's saying something mathematically, it's saying, If my experiments don't match the results, then I will travel backwards in time, and I will fix them. Essentially, it's, it's the equivalent of wanting to travel back in time and go ahead and fix errors in your in your results. But you see, science is not about taking theories and trying to force everything into your theory. Science is about measurement. And that's it. You look out, you measure, you report, you measure, you report, you don't start inventing ideas about time travel, just because you know, a certain a certain experiment doesn't quite fit quite fit your model, there's always a very logical explanation as to why these things are the way they are. One easy one would just be that light's not a constant.</p>
<p>**David Zimbeck ** 50:45
In light isn't really a constant anyway, because the medium in which in which you see light, if it was dependent upon the movement of a gas, or a fluid, in like the ether than in the in the medium in which you would see it, you know, that would make sense that it would change depending on what it passes through. For example, when you have light passing through water, okay, it slows down because there's increased refraction, when you have light passing through a gas, it may be different, actually, light light doesn't factor very in speed quite a bit based on the medium that is passing through, because it's a misunderstanding, when you look at light that they think light is the movement of photons, when actually lights just simply could be just the medium of a of a gaseous kind of, you know, body kind of like the ether, there was a belief that the ether was actually debunked, but actually, that was false, because there's like I think was a, there was a Mickelson Morley experiment. And there was also the segment, Segment experiment, I believe that the one one of them caused a lot more problems for them than the other, because one of them was just looking for ether drag. But the other one was looking for actually, just in general, this the idea that the ether was there, and I think they had more, don't quote me on this, you might have to double check, but I think it was the sag neck experiments caused them as so many problems. So you can see, even when you look it up all the patch work that they had to do. And then of course, they had to invoke relativity, again, I think in order to deal with these problems, because they couldn't they couldn't fit it into their model, because their model is that week. But ironically, the simpler model is, and I'm sorry, I didn't mean to go so far down this, but it's such an interesting topic. Because no, no about it. But But this model essentially is the movement is basically the behavior of fluid dynamics, which is something we already understand. It makes sense. We can apply it, we can model it, we can use it in computers, we don't have to go with all these fantastical quantum mechanics, you know, type theories. And this is just an example of kind of some of the stuff. You</p>
<p>**Michael Hingson ** 52:38
know, let me ask you another question that really, let me ask you another question that I'm really curious about, you made the comment earlier. And I think that there's probably some some merit to it that a lot of people don't grow up or are very moral, and we don't have the moralities, and so on that we really ought to have. If I understood your right, my question is, how do we teach that? How do we get people back into a moral or more ethical and a moral compass kind of a track?</p>
<p>**David Zimbeck ** 53:09
Well, you know, they always say a good teacher is a good student. Right. And I mean, I think that once one's parents, and schools and institutions, and people start to understand how far they fallen, I think that'll be a very important moment of redemption, because then they'll realize that things are getting out of hand, which they are already. I mean, we can see all over the world, things are really out of hand, and they've been so for a while, but seems that each generation, it seems to get worse. We've mentioned earlier, you know, about laws, you know, I told you were how we have, you know, millions of potentially millions of laws. But that can't possibly be right, because that can't follow a moral compass. How can you expect somebody to be to be beholden to a million laws? You know, how does even a person know what all the laws actually are? In fact, quite frequently, the judge doesn't even know what the law is. The lawyers have to go to school for 10 years or higher, five, 510 years to just figure out what the law is, heck, even my real estate, when I had to study for my real estate license, I had like 10 books, you know, which were super thick, like four or 500 pages each just to teach me the law. I mean, this is this is crazy, in my opinion, because the truth of the matter is, is actually morality is quite simple. And, you know, you know, you don't kill you don't cheat, right? You don't, you don't lie to people. You don't, you don't do so you don't force anybody to do anything. You know, you don't force them to do your do your bidding. I mean, how hard is it? I mean, there's not that I mean, there's not that many things. Interestingly enough, lying is one of the least criminalized laws. What concepts excuse me, it's criminalized when there's financial loss sometimes, but tends to be a slap on the wrist. When you have large scale fraud in the banking system and stuff that costs people billions of dollars, you don't see the heads of case or Goldman Sachs going to jail, they pay a fine and they move on. If you see pharmaceutical companies, knowingly giving people things that are going to kill them, like drugs that should have been recalled or whatever, you don't see them going to jail, they get a slap on the wrist and then move on. And in fact, they lobby for legal immunity. So this just goes to show you how nonsensical the law is and how immoral the law actually is. And actually, I find that each year, the law moves further and further away from morality becoming completely immoral to where morality ends up being. Breaking the law actually, there's there's a there's a thing that says, when freedom is outlawed, when freedom is outlawed, only outlaws will be free. So it's it's interesting to look at it from that perspective. And of course, I'm what I'm arguing is not to do anything bad. Actually, ironically, I'm arguing to do things that are good. But that's the thing, like just because something is legal. In fact, it could mean that it's actually a bad thing. You know, like there's a lot of legalized forms of atrocities, for example, like I told you the immunities that some of the drug companies get for things that for things that they do to people, knowingly, by the way, so, you know, so yeah, so I mean, I think when you look at it from that perspective, personally, I'm a minimalist, I think that the amount of laws that a government society should have should fit on a few sheets of paper, you know, like, if I can read the law in a single evening, then I, it's probably acceptable. But if it takes me 10 years of schooling, to figure out what the law is, then I think there's a big problem with the law. And I think it has a big problem with the way in which children are taught and raised. And I think that they should be taught to understand basically, the root concepts of what morality actually is all about.</p>
<p>**Michael Hingson ** 56:51
Great. Let me let me ask you another question. If I could, I got two more that I can think of, and then we'll have been going for a while. So this is certainly a lot of fun. What's the future of bid day and bid Halo? Where do you see all of that going?</p>
<p>**David Zimbeck ** 57:08
Yeah. So um, so yeah, I mean, I know, we probably skip that part a little bit. Because basically, from bit Halo, I made the software that made the unbreakable contracts, which still runs, we still have a lot of users. And then from there, I was taken into a project called Bitpay. And, and then that project, actually, the the founders had, it was actually kind of you know, if you say in your show, kind of like overcoming all odds, the founders had essentially left and, you know, they they tried to hurt all the all the original people who had invested. Actually, I was only hired on the job as a programmer. Well, essentially, from taking my software bit Halen, and like, giving it to them. But because they had left the project tight and dry, I decided to take over the project. So actually, it wasn't, theoretically my project. But because I saw what happened, I said, Well, no, I have to do something about this. And so yeah, I guess you could argue my maybe my overdeveloped sense of justice or something, I decided to go in and, and, and take care of it. And so I spent a few years and then about 2018 2019, it had totally exploded. And it's gone from being essentially worthless to being worth about a half a billion dollars. And that was great. And it was a great success story, although I didn't really capitalize much. And I did a little bit but not much. And unfortunately, that kind of hurt the project, ironically, because sometimes you got to put some money in the bank so that you can go fund your own project, you know, and I was probably way too focused on my goals of getting all my work done and making sure I had everything coded. But that's okay. So what had happened then is we were a little short on resources. And we weren't able to incorporate to the, to the exchanges the way that we wanted to. So a lot of the exchange central exchanges, we had a major change in the bid a project which was a currency, it's like an alternative currency to Bitcoin. And, and I had coded in this change, actually, which was meant to protect investors, which was that we could control the supply, essentially. So it's one of those so actually the only coin in the world that can do it. And so we have this ability to control the supply by having inflation and deep and the deflation happens. So when deflation happens, essentially, a user's funds are moved into what's called like reserve. And when it's moved into reserve, then they still have access to the funds, but the funds move slower. So think of it like an automatic savings account. Whereas as opposed to like a bank that imposes a negative interest rate, you know, where they're essentially just taking your money. In this case, nobody actually takes your money, you get the money placed into your own account in reserve. And then, you know, when inflation happens, it gets released to you again, so think of it kind of almost like a decentralized reserve bank, and it's really effective. Unfortunately, that change affected how we were able to operate with exchanges. And we got somewhat censored from this in unrightfully. So because it was really, really, really cutting edge technology. And it's actually the only coin in the world that does it. So that's, it's, it's cool. But, and we have everybody is excited about it, well, we got kind of screwed over the past year and a half or so because we ended up losing all of our exchanges. So the future of it is that we're going to be putting bitbay on all the decentralized exchanges, because the decentralized exchanges are ownerless permissionless, we don't really have to ask anybody to add it, and have to do the work and make sure that the code works with our, you know, dynamic supply that kind of moves up and down, you know what I mean? Yeah, and so that's kind of the, that's kind of the history of that. And, and yeah, of course, be more than happy to speak, speak more, more about it to about your, about it with you on a on a later date, if you like. But essentially, yeah, that's the future of it's the once you get them on the decentralized exchanges, all of a sudden, some of the liquidity can start moving back into the project. And you know, we breathe life into it again, and all this. And then Halo is just that Halo, though, the one that makes unbreakable contracts. Actually, they both do it. They both make unbreakable contracts, and they hit the halo works with Bitcoin, essentially, really, the only thing for that is maybe eventually we'll build support for like, Aetherium, or some of the other coins, possibly, so that they can also take advantage of it. But for me, in the meantime, you know, it's free, it's free, it's free software to use, you know, I don't make anything, I don't make any money when people use it. It's open source software. So, you know, I mean, that's the whole idea is that of being an open source, Devin and you know, thank God for Bitcoin has given us all all open source developers an opportunity to also kind of get involved in a project and even make make some money doing so without having to rely on your on on on on people to actually pay pay. Because essentially, if we're involved with, with the cryptocurrency industry, you know, obviously, it's a massive industry, and it's been growing, so we make money on our own anyway. So that's a good thing. And it's, it's given open source developers a lot of interesting ways to make money without actually really charging charging users upfront. I mean, I don't even make money on I don't even make money on the escrows. I just want to clarify that. But the concept.</p>
<p>**Michael Hingson ** 1:02:10
But the concept is really fascinating. And it's always good to think about ways to have a truly unbreakable contract. And I hope it catches on more, because it makes perfect sense. It's easy, in a sense, it requires a moral perspective, which we've talked about a lot. But still, it's it's an easy and an irrelevant thing to think about. Let me let me ask you one final question, because we've been talking for a while and it's got to be close to well, it's got to be dinnertime for you? And we're getting that way with us as well. What kind of advice? What would you suggest to entrepreneurs? You know, there are a lot of people who want to have the entrepreneurial spirit. There are a lot of people who think they ought to be able to have the entrepreneurial spirit and be entrepreneurs, but they don't know how to do it. What do you advise people? Or what kind of advice do you have to give people about how to be entrepreneurs? And for existing people who have an entrepreneurial spirit? How can they kind of reinforce that and make it even stronger?</p>
<p>**David Zimbeck ** 1:03:12
Well, I think I think one thing is to try to see what other people aren't doing. You know, because if you see what other people aren't doing, you have a chance to carve out a niche for yourself. Furthermore, I think another thing is also to set aside for a moment thinking so much about the money, and think more about how you can actually reach people. Because at the end of the day, you're really the success of a platform comes from its liquidity and movement. Once the platform is moving, it has life in it. Take, for example, Google, I mean, or YouTube, when YouTube first started a, you know, they didn't charge anything. They didn't even they didn't even have advertising for that matter. How did a platform that went from making nothing becoming one of the most powerful platforms in the world, which is just astonishing. So and it comes from this idea that your users are, essentially are what are what gives you value? And nobody really likes being marketed to you know, I mean, I can't even remember the last time I've responded to an ad, sometimes seeing ads make me not even want to buy the thing. So So I think that also people should be looking into softer forms of advertising, advertising, you know, really, essentially something along the lines of like, if you do what you love, you'll never work a day in your life. You know what I mean? But if you're working to be an entrepreneur just for money as a means to an end. I don't know. It's just not my cup of tea. I don't really have as as effective advice for people like that, except</p>
<p>**Michael Hingson ** 1:04:37
that the entrepreneurial spirit, really isn't that I think that the Yeah, you people want to make money and all that. But I would hope that people who truly are entrepreneurial in nature, have more reasons than just making money.</p>
<p>**David Zimbeck ** 1:04:53
Well, I think they do. I think when they, I think even even even the greedy ones tend to have something behind it. Because if you really unearth, why is it that they love running businesses, eventually, they're going to boil down to the fact that they want to create something in the world, you know, they like they like working with things, they like creating things, they like having something that's operating and functioning under them. So I think that they do like the idea of kind of breathing life into, into a baby or a business, so to speak. And, and always, they have to remember about the amount of work essentially, I mean, it really is like, what you put into it is what you will get out of it, the harder you work, the more you'll get out of it. And also, the more you're willing to kind of check every corner, you know, it's like when you when you follow, I guess you could say a formula, you might be able to make some money following the formula, actually, but you have to, before you go ahead and start understanding those things, you need to also kind of unearth every little rock and turn over every rock and every corner and be a skeptic and try to kind of see what it is that you haven't haven't tried and how much work it's going to take you. And of course, then there's the most important thing, which is your bottom line. Because essentially, anything that you do is going to affect your bottom line and how much time you're spending, you know, even taking a phone call going on a podcast, you know, anything, I mean, you know how long you spend eating breakfast, or how long you're stuck in traffic, everything essentially affects affects your bottom line, you know, essentially, that's what this is why people outsource, this is why people, you know, buy things in bulk from China or other things like that, because they look at their bottom line. And they know that essentially, they're getting a project done for x. And they're gonna sell it for, you know, four or five times that or whatever, you know what I mean, so, but I think that those are some of the things. And also, lastly, then sometimes it takes a little bit of a sacrifice, some businesses aren't successful for a while, and people may end up feeling like failures, because they may have run two or three businesses and they didn't work. I mean, I'm not a fan of working with other people's money. So I'm not really a fan of working with loans, I prefer working with cash or free time. So either buy yourself some free time or get more cash, you know, but everybody has their own way of looking at it, I'm sure a lot of people like working with loans, or investor money, not not my not my cup of tea. But um, but regardless of regardless of how they structure it, I mean, they're gonna, they're gonna have to kind of know that, it's not necessarily going to be guaranteed to be a success right out the gate. And that's especially true for the restaurant industry takes time to build traction, a lot of restaurants won't even make money in their first year. And so there also has to be the concept of sacrifice, and overhead. Because obviously, if you're running a business, you're gonna have a certain amount of things that you're gonna have to sacrifice, I'll be a free time, or profits, or you're might even have to do things to impress your consumers and your clients, you might have to do things to make people really feel at home with your business and to enjoy being around you. You know, enjoy working with your business, enjoy going to your whatever it is online business web page, you know, doesn't matter, essentially. And and once you create that environment for people, then I think I think eventually they they'll, they'll come. Of course it. Yeah, I mean, obviously, everything still boils down to liquidity and marketing. I mean, essentially, if you have the marketing, and if you have the money, you can make anything work. But to have a quality product.</p>
<p>**Michael Hingson ** 1:08:14
I would say that probably the most important thing I've heard you say from an entrepreneurial standpoint is that any good teacher is also a good student. And I think anyone who is going to be an entrepreneur needs to not think that they have all the answers and be really curious to learn more. One of my one of the shows that we watch is a show called restaurant impossible with Robert Irvine and Robert Irvine is a guy who goes to restaurants that are failing. He sees what doesn't work about them, and he helps get the restaurants somewhat back on track. But clearly he's a guy who is incredibly curious. It isn't just I'm going to show you because I'm the expert. It is really makes it Gordon Ramsay well not at all. Gordon Ramsay. I know someone who knows Gordon Ramsay and they actually say he's more image than anything. But still,</p>
<p>**David Zimbeck ** 1:09:11
Roger is a really nice, I am sure he's a really nice guy, no</p>
<p>**Michael Hingson ** 1:09:16
robbers, but Robert really looks at people and has learned to read people and helps the people in the restaurants that he goes to understand the things that would enhance what they do. And most of the real basic stuff, then he gets to are, how people interact with people and how people deal with people and how people view other people namely, how the owner of the restaurant works with the team how to create a team and he gets people to think generally in a completely different way than probably they really did before. And that's what's very fascinating about what he does, because it really is a All about deciding that you want to be a student, not just the teacher who's the expert on what you do, but to be a student, and be willing to learn more things, and then put those into practice, which I think is really cool if what he does.</p>
<p>**David Zimbeck ** 1:10:15
Well, that's also kind of why like, it's like when I mentioned earlier, one of the most important skills that I probably learned was research. Because once I learned to kind of research and, and almost have an embarrassing amount of candor, and aggressive aggressiveness to try to find the truth behind something, you know, so I guess that's kind of why I was, I'm capable of if you pick up a subject, you know, if you want to talk about physics, I'm more than capable of doing it. Because Because I actually did a lot of, you know, unearthing over and over again, trying to really fully understand the truth behind things. And it wasn't, it's not, it's not an easy thing to do, it's a hard pill to swallow, honestly, because you have to do a lot of research, and you have to reject a lot of research, I mean, 99% of the stuff that I read, I end up having to reject, but there's good reasons for it. And, and you can you can justify those reasons, once you start having a really proper foundation and framework for explaining it. And articulating it. My God, I mean, so in that only comes with hard work. And that comes with research. And, of course, my research has never done, it's never finished. I don't, I'm not I'm not coming from a position of, you know, where I'm going to claim I have this ultimate objectivity, which I don't feel, I feel, I feel that what's key is in the search for the search for truth. And I think when you find something that you really, truly think is valuable, you know, you share it. So that's why it gives me a passion to share it, which is why I share it with hopefully other people, they'll go check, they'll compare it with their notes, and then they'll accept it or reject it. And they may come back to it later, when they find they find the hit a few more dead ends. And it may take some people longer than others. And I think the ones that will get around to it faster are the people who get really excited about trying to find out essentially, learn and attack, attacking, trying to find out what the truth actually is about a lot of things. Because the other side, they always end up meeting. And</p>
<p>**Michael Hingson ** 1:12:15
the other side of that is that you could have discussions with people. And because you're a curious individual, and we'll kind of have to wrap up with this. But you are the kind of visual visual individual that it might be that somebody will say something or some other thought will come into your head, that may completely change your position on whether it's physics or whatever it may be not. But the point is, you're open. And that's the most important thing that I think any of us can ever adopt as an attribute in our lives is to be open and curious, and be willing to listen and evaluate. You know, I'm saying,</p>
<p>**David Zimbeck ** 1:12:53
Oh, absolutely, I've had to do it many times. Many times, I've had to take the framework that I thought that I had and throw it out. And and that's why I'm always happy to have like a discussion and to try to go over all the points. And it's always interesting when especially I actually really, above all things actually enjoyed talking to experts about it, because what I ended up finding out is quite frequently and I bring up some of my ideas, especially the controversial ones to experts, they actually sit there they pause, they think about it, and then they're like, should have never even looked at it that way before. And usually, you'd be surprised how often they don't actually come back to me and, you know, throw their degrees in my face and and all that other stuff. And actually, they are interested, because they too are looking for cutting edge ideas. You know what I mean? So and of course, like I always say, you know, hey, if you've got something to knock down, you know, this, this concept, please, you know, I want to know, because that'll help that'll help me under understand, you know, better but, but yeah, I mean, what I've found is the pattern of most of the research I've done has been essentially the opposite of what society tells us, which is unfortunate, but true. So, you know, I find that typically when I see that something's become a dogmatic kind of mainstream thing in society, at least nowadays. It's always been kind of corrupted. And I think that has a lot to do with money and power and other things like that. And you'd be surprised how many industries money and power gets their hands into, oh, especially the science fields.</p>
<p>**Michael Hingson ** 1:14:28
I'm not sure that I would, but I hear you. Well, we're gonna have a tutorial. I know what you're saying. I know what you're saying. Well, you know, if people if people want to reach out to you and maybe get in touch with you or have ideas to share, how can they do</p>
<p>**David Zimbeck ** 1:14:42
that? Yeah, by all means, I mean, I'm available at my email. I don't know if do you post the post things on the show like in the notes or something?</p>
<p>**Michael Hingson ** 1:14:51
I'll be glad to share what that's why I'm asking what you'd like me to put in.</p>
<p>**David Zimbeck ** 1:14:55
Oh, yeah. So you can post you can post my email in the notes and they can feel free to send that Did they have to have a question? Why should you have it anyway? Actually,</p>
<p>**Michael Hingson ** 1:15:03
yeah, but why don't you say, We're podcast is audio so a lot of people won't be sitting where they are?</p>
<p>**David Zimbeck ** 1:15:08
Well, it's these in back@gmail.com. So just like my first name, my first initial MB the IMVCK. Yeah. So and of course, they could always look up that Halo or anything like that, and they could find, you know, my name, and then you know, basically season beckett@gmail.com. Yeah. And if they want to contact him, I'll go ahead. Yeah, exactly. Well, I mean, I found you through LinkedIn. Right. Yeah. Yeah. But, um, but yeah, I mean, of course, they could get me on there. But I don't I don't use LinkedIn as much. So no, yeah. But yeah, they</p>
<p>**Michael Hingson ** 1:15:43
can, they can reach you, I hope people will reach out. This has definitely been intriguing. And I will tell you that I have found this very stimulating. And I do want to continue to discussions and talk some more, so we can do more of this. But I really appreciate you coming on the show and chatting with us for all this time.</p>
<p>**David Zimbeck ** 1:16:04
Yeah, sure. Thanks. Thanks. Thanks for having me. Thanks for taking interest. And yeah, you're obviously a very, very interesting person yourself. So it's, it's, uh, it's always nice, you know, to, to meet somebody like that. And I appreciate it. And I really think what you're doing is very cool. And I like how you you like you, really, I feel like the function of your podcast is really to give inspiration to other people. So hopefully, I've been in assistance to that. And I mean, I can only share the path that I walked. I can't tell any people. I can only say what they said, How did you do it? I said, Well, I just put one foot in front of the other, left foot, right foot. And then I ended up here. And so I share that experience. And if that resonates with somebody, then great and, and I hope so. And I hope it can can motivate people because obviously motivation has to come from within, it's got to come from within. And so if somebody hears something that helps motivate them, then it must have meant that the motivation was really there inside of them all along. You know, they were looking for the day, they're the ones making the decision, you know what I mean?</p>
<p>**Michael Hingson ** 1:17:06
I do. Well, David, thank you very much for being here. And again, people can reach out to David Zimbeck at dzimbeck@gmail.com. Or look find bit Halo and in bid day, and I hope people will reach out to you and I guarantee you, we will chat some more and we will do another one of these because there's so many topics that we can go into. But I hope that all of you know that you listening out there have enjoyed this. It definitely has been stimulating for free ranging and, and that's as fun as it gets. So thanks for listening. If you'd like to reach out to me, you can do so by sending me an email regarding the podcast at Michaelhi M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can also visit our podcast page, which is www. <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. tell other people about us and encourage them to listen and learn something new and become inspired by it. And of course, please give us a five star rating wherever you're listening to this podcast. We hope you'll take the time to rate and come back again next week for another edition of unstoppable mindset. And we'll we'll have some more fun and we'll find somebody else interesting to talk with. David. Thanks again. Of course, thank</p>
<p>**David Zimbeck ** 1:18:25
you. Thanks for having me on.</p>
<p>**Michael Hingson ** 1:18:32</p>
<p>You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>INSATIABLE UNSTOPPABLE CURIOSITY</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8fe0c529-8215-4fce-bcd7-7ddc46a1b813.mp3?source=rss&amp;ext=asset.mp3" length="48509510" type="audio/mpeg" />
<itunes:episode>38</itunes:episode>
</item>
<item><title>Episode 37 – An Unstoppable Man of Many Talents</title>
<guid isPermaLink="false">https://pinecast.com/guid/0c9978b4-2143-430e-b85e-789ea943c63b</guid>
<pubDate>Wed, 08 Jun 2022 11:00:32 -0000</pubDate>

<itunes:duration>01:09:16</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/7d74b890-47bd-41d2-8b44-1cc5bac5a7d4/Unstoppable_Mindset-11.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong></p>
<p>John Brauer has worked in the nonprofit sector for thirty years. Before that, he ran a construction company and then a dental lab.
As you listen to this episode you will get to know a passionate man who has come to have a vision to help bring about meaningful and positive change in the world for persons with disabilities. Other than being light-dependent, John will tell you that he feels that he does not have a disability. However, as you listen to him, his story and learn about his work you will see that he actually fits right in with any advocate in the world of persons with disabilities. See how John Brauer has created many work and life opportunities for persons with developmental and physical disabilities. You will even see how he brings website access to his world with accessiBe.
This is quite a creative guy. I am honored to have had the opportunity to meet and interview him. 
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> </p>
<p><strong>John C. Brauer, M.A.
President and Chief Executive Officer
New Horizons, Serving Individuals with Special Needs **
For over 30 years, John Brauer has been assisting individuals with disabilities and other special needs to establish or re-establish their place in the world. 
Utilizing a complex and diverse set of programs and services, challenges can be met and real change can be implemented both individually and systematically. Throughout John’s nonprofit career he has worked to expand both the scope and breadth of services offered for individuals with special needs, helping them to find a significant place in the community. 
A serial entrepreneur, John has developed and operated over ten social enterprises, including nonprofit owned and operated businesses, including three cafes, two janitorial &amp; landscaping enterprises, a clerical training and placement unit, a grocery training division, and a full production division which provided employment for hundreds of individuals on a daily basis. 
Before joining New Horizons in 2018, John was the CEO of Union Station Homeless Services located in Pasadena, CA. Prior to that, John was the CEO of NW Works, a non-profit agency that provides employment, training and support services to individuals with disabilities and other barriers to employment. In 2015, John launched a full-service café and bakery, the Firefly Café &amp; Bakery, a full- service restaurant which trained individuals with special needs in all aspects of the food service industry. This endeavor was highly successful, and hundreds of clients graduated from the program and went on to work in the community, and the café itself was profitable after six months of operation. 
Prior to his work in the non-profit sector, John owned and ran two for-profit companies, Chalma Corporation, a construction company, and NFC Dental Lab. John is the past president of the Kiwanis Club of Winchester, and the past Chairman of the Board for the Top of Virginia Regional Chamber. In addition, John is an adjunct professor for Florida State University where he teaches for graduate level courses in Budget &amp; Finance and Personnel Management for the Department of Social Work at Florida State University. 
</strong>About New Horizons** - New Horizons is a nonprofit organization dedicated to empowering individuals with special needs reach their potential and fulfill their dreams. Founded in 1954 by eight parents whose children had special needs, the agency has evolved to provide services and support each year to more than 1,200 individuals and social/recreational services to nearly 3,000 individuals throughout the greater San Fernando and Santa Clarita valleys of Los Angeles. New Horizons offers job training and placement, education, counseling, residential services and social programs, with a focus on providing personalized attention to help each individual gain confidence, skills, dignity and independence at his or her highest level. For more information, visit <a href="https://www.newhorizons-sfv.org" rel="nofollow">https://www.newhorizons-sfv.org</a>. </p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>An Unstoppable Man of Many Talents</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0c9978b4-2143-430e-b85e-789ea943c63b.mp3?source=rss&amp;ext=asset.mp3" length="46172623" type="audio/mpeg" />
<itunes:episode>37</itunes:episode>
</item>
<item><title>Episode 36 – An Unstoppable Journey with Wesley Hagood</title>
<guid isPermaLink="false">https://pinecast.com/guid/aa3ff62d-a4c7-43f3-b607-c47b8f4519fb</guid>
<pubDate>Wed, 01 Jun 2022 11:00:58 -0000</pubDate>

<itunes:duration>01:06:07</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/5c160d4c-bce4-4b4b-ad0b-9bdbace58e2f/UM036__Wes_Hagood__Coverart.png.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
In this episode we get to meet Wesley Hagood. Wes has been involved in various software engineering projects and has worked for several major government contractors. His life was great. He was married and had four children.
Nearly 20 years ago, however one day he asked his wife a question that caused his whole family’s world to change. You will get to hear about this life altering question as well as the results that lead to he and his family adopting two Chinese girls and growing his family from four to six children. Wes takes us through the adoption story. It didn’t stop there. As his new children grew older they wanted to learn about their birth parents. The story is not over, but one of his newest children, Mia, has now established a relationship that grows daily with her birth parents.
Wes’ journey is a fascinating one that shows commitment and, by any standard, an unstoppable mindset and attitude. I hope you enjoy hearing about this journey as much as I have.
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
<strong>Wesley O. Hagood</strong> has been a member of Families with Children from China (FCC) Capital Area since 2004.  He became a board member in May 2006 and has served as the President of FCC Capital Area since March 2012.  He attended the University of Maryland in College Park and earned a Bachelor of Science degree in Mathematics Education.  He also earned a Master of Arts degree in Administration and Supervision from Bowie State University.  During his career, he worked as a mathematics teacher, computer programmer, management consultant, and program manager.  Wes resides in Easton, Maryland with his wife, Denise, and their two daughters adopted from China. </p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Well, hi, and once again, glad you joined us on Unstoppable Mindset. We're here today talking with Wesley Hagood, who has got some really interesting stories to tell and being prejudiced. I will tell you that he has a college degree in mathematics education. So mathematics that's close to physics. They relate my master's in physics west, so I'm prejudiced. But we're we're glad you're here. And we're glad everyone that you're out there listening. So thank you and Wes, welcome to unstoppable mindset. </p>
<p>**Wesley Hagood ** 01:52
Well, Michael, thank you for having me.</p>
<p>**Michael Hingson ** 01:55
We're, we're really glad you're here. I know, you've got some some great, interesting stories to tell us. And I think you've you've done some things. And you've been involved in some things that are as unstoppable as it gets. So we'll get to that. But why don't you start by telling us a little bit about you. </p>
<p>**Wesley Hagood ** 02:13
Okay, well, thank you. Let's start at the beginning. I was actually born and grew up in Annapolis, Maryland, which is the Capitol, I worked as a math teacher. Also, after that, a computer programmer, computer based training developer, a management consultant, and I'm finishing my career as a program manager for a large government training program. I married Denise Lee in Annapolis, we had four children there, Katie, Mark, Kelly, and Paul. And my wife stayed home to raise our four children. And then she returned to college and became a science teacher and a librarian. And I would say it was, we were planning to kind of retire early, you know, and travel the world. But we were in our late, sort of mid to late 40s. And I said to my wife, you know, we're getting older, is there anything in your life that you really wanted to do that you've not yet been able to do? And she said, Well, now that you mentioned that. she says, I want to adopt a daughter from China. And I was like, kind of like, no way because I said, you know, we've discussed this before, several times. I said, we have four children, we don't need any more children. And but, you know, after asking her that question, I really didn't want to deprive her of something that was really important to her. But I also knew that, you know, this could not be her project, if you know what I mean. If we were going to adopt a child, I had to be fully on board, right? So you might say, Why did my wife say that? Well, when she was back in middle school, one of her social studies, teachers was pretty progressive. And he had the kids read an article, either from a newspaper or you know, magazine at the time. And it described a place in China called the weeping cliffs. And of course, the article was about infanticide. The fathers, the Chinese fathers would bring the unwanted girls, throw them off the cliff, and then the mothers would return to wheat for their lost daughters. And so when my wife heard this story, she was very moved. She was only in middle school, but she said, you know, if I ever had the opportunity, I'd like to adopt one of those girls. So after thinking over my wife's requests for her while I said, you know, I don't want to stand in your way and I'm willing to kind of help you realize your dream. But if you really want to do this, you're going to have to manage this whole process because I said, I'm very busy, you know, With my career, and she knew that I said, I just don't have time to do it. And my wife to be honest, it's not a she, she's a big picture person, right? She's not detail oriented. So I kind of thought to myself, if she really wants to do this, she's going to have to really focus to make this happen. And honestly, I wasn't sure if if something that was really going to happen, because as I said, I thought she might just be overwhelmed and give up and not go forward. But I was wrong. She must have really wanted to do this. And she successfully managed this process, this adoption process, which the State Department in the US says is probably the most bureaucratic process that the US government has. So to fast forward after this discussion, a couple years went by, because it takes a while to gather all these documents, prepare the application submitted, and then wait for the Chinese government to match you with a child. But in I think it was October 2003. We went to China. And we thought that a little girl named Shane Hong Yi, and we renamed her meow. And after a few months went by my wife said to me, you remember that? That discussion about my dream? And I said, Yeah, and she goes, Well, actually, my dream was really to adopt two girls from China. And I said, No way. You know, you never told me that before you said a daughter. But to be honest, adopting Mia was such a good experience for our family that I was the one who became the advocate to go back and adopt a second daughter. How old was me? And when you adopted her, she was just 18 months old. Okay. So she didn't have a lot of memories of, of China and her parents no memory whatsoever. Okay. Anyway, go ahead. So So in August and September 2006, about three years later, we returned to China, and we adopted a second daughter named you, Juan Shalane, and we renamed her May. Now today, Mia is a sophomore at Virginia Tech. And may who's a year younger is a freshman at Delaware Tech. So that kind of brings you up to current, current state, you know, where we're at, right? What caused Virginia Tech and Delaware Tech? Well, Virginia Tech, because at the time, me, I was applying for colleges, we lived in Virginia. And we basically said, Okay, your child number four, and may is child number, or your child number five, May as child number six, and you're gonna you're gonna go to a state school, pick one. And she actually ended up getting a full scholarship to go to Virginia Tech. And so that just made the decision even easier for her. And for us, what's her major? Her major is engineering, and she's focusing on computer science, so shouldn't have too much of a problem finding work after she graduates, no one you guys will get along since it's science related, and math related. math related, right? What's mais major? Mei is majoring in information technology. So she wants to do something similar. But she's a lot more focused on hardware. And Mia is a lot more focused on software, Mia loves to write code, may actually build her own computer, got all the component parts, plugged them together and made the whole thing work. I thought this is not going to work. But it actually did. And she's using that computer today. </p>
<p>**Michael Hingson ** 08:33
Wow. Yeah. So what? What about the for earlier kids? So you guys go off and adopt these two children from China? Yeah, that had to have a great effect on you, your wife and the other children. </p>
<p>**Wesley Hagood ** 08:51
It was really funny. They all had different reactions. The two older girls kind of said something to the effect of what aren't we? Aren't we enough for you? Something like that. My older son, who was a second child said, You're too old to adopt these kids are going to be run in the neighborhood, you know, and you won't, you'll be asleep you won't even know what's going on. And then the fourth child, my younger son said, Hey, it's your life, whatever you want with it. So it's kind of funny, they all had very different reactions to to adopting to us adopting children but they're all very glad we did and you know me and may are important parts of our family.</p>
<p>**Michael Hingson ** 09:32
So what happened when you brought each of them home then? And the other kids met them and all that how did all that go?</p>
<p>**Wesley Hagood ** 09:41
Like they were pretty excited. By the time we were returning from China with me I went very well. Actually. And the same thing with May, actually one of our four children Kelly, who was the second second daughter, third child, she went with us to China on the on the trip so she was there for the whole day. adoption process for Mai the younger of the two that we adopted. </p>
<p>**Michael Hingson ** 10:04
So did the sisters hit it off even in China?</p>
<p>**Wesley Hagood ** 10:08
Well, we didn't take me with us to China made me and me and Kelly Kelly. Oh, yeah, Kelly just fell in love with her on first sight. And they got along very, very well. </p>
<p>**Michael Hingson ** 10:20
How old was Mei when you adopted her? </p>
<p>**Wesley Hagood ** 10:22
May was about three and a half years old. So it was a very different experience, because she was like a little person, right? She was speaking multiple Chinese dialects. You know, her, she was quite formed as a human being and an individual having had lots of life experiences, even only three and a half years old, very different than an 18 month old, who was very much like a baby or a toddler, does she have made that is much in the way of memories of being done in China at this point. At this point in time, she doesn't really have that many memories, because remember, she was only three and a half, right? But she told us things about China that we thought were not likely to be true, like just fiction and a little child's mind. Like, for example, she came back, she told us that she had a little brother. And we thought, okay, that doesn't make a lot of sense to us. But we later found out that she lived with a woman in foster care. And we asked the orphanage about it. And they said, well, the woman has a daughter, but she doesn't have any she didn't have any male children. When we found out that was wrong, the foster mother actually had a little boy. And May was actually taking care of him, to some degree when even though she was only three years old, when she was in China. And we know that this was probably true, because we made contact with a foster mother found out about her son. And she she confirmed a lot of what we knew, like for example, at three years old Navy knew how to wrap a baby in a blanket and hold it and feed it, which we thought was unusual for a three year old child. But I think she actually took care of her or helped take care of her foster mother's younger child. </p>
<p>**Michael Hingson ** 12:10
How do you stay in contact with like the foster mother or other people in China? How do you do that as an email? Or what do you do? </p>
<p>**Wesley Hagood ** 12:18
Um, at first, we tried email. But that wasn't a very good way to stay in touch in China. Everyone at that time used an application called QQ, which was developed by a company named Tencent, which you might have heard about, you know, on the US stock exchange, they're very, very large company in China. And then Tencent actually created a new and better and easier to use application called WeChat. Which is what pretty much everybody in China has on their phones today. So it's actually very easy to stay in touch with someone in China. </p>
<p>**Michael Hingson ** 12:54
Do you do actual voice calls and so on? Or is it texting </p>
<p>**Wesley Hagood ** 12:57
voice calls, you can send photographs, you can send videos, you can have individual and group video chats, it's very easy to use very intuitive, and, you know, very effective in terms of staying in touch with people. </p>
<p>**Michael Hingson ** 13:10
Sure. Well, at least that way, you really can stay in touch. </p>
<p>**Wesley Hagood ** 13:15
You can. </p>
<p>**Michael Hingson ** 13:16
So so now you have six children all together. </p>
<p>**Wesley Hagood ** 13:20
That's right. </p>
<p>**Michael Hingson ** 13:21
So that's a good number. No more No more adoption plans. I assume. </p>
<p>**Wesley Hagood ** 13:26
We're actually a little too old to adopt now. In our</p>
<p>**Michael Hingson ** 13:31
Yeah, well. Yeah, there's there's only so many hours in the day and so many things to do. Right. But you</p>
<p>**Wesley Hagood ** 13:41
in China won't let you adopt after you get to be a certain age. So you're pretty much done with them. </p>
<p>**Michael Hingson ** 13:46
Why mandatory retirement? Huh? </p>
<p>**Wesley Hagood ** 13:49
Yeah, that's right. </p>
<p>**Michael Hingson ** 13:50
How did the process go, though, in terms of given China, the US different countries and all that, and certainly, significantly different philosophies and so on? How are they in terms of being supportive and such for people from the US adopting Chinese children, as opposed to what obviously they used to do with the weeping cliffs and so on? </p>
<p>**Wesley Hagood ** 14:15
Right. Well, I mean, if you if you think about today, the relationship between China and the US is a lot more tense than it was at that time, right back in the early, early years of new millennium. China was very supportive of foreigners, if you will, adopting children from China. The I'd say, I've heard estimates anywhere between 120 and 150,000. Children had been adopted from China since the 1990s. And I'd say probably 85 to 90% of those were girls. And then the Chinese government was very appreciative that the, you know, the Westerners or the foreigners would come and, and adopt those children. Big Because the understanding at the time was they just had, you know, an exploding population, they, they were concerned about bringing the population growth down. They felt like it was necessary for the success of the country to reduce that. And so when they ended up with large numbers of children in orphanages, they were very supportive of people from other countries coming to adopt this children. </p>
<p>**Michael Hingson ** 15:27
I assume that's probably changed some over the years and compare it to. </p>
<p>**Wesley Hagood ** 15:32
It has it's changed, but maybe for a different reason. In the mid 2,001st, decade of 2000 2005, there about there was a big scandal in the Hunan province about children and being essentially brought to orphanages to be placed into the international adoption program. There were actually you know, claims of children being bought and sold and so forth. And when that story leaked out, the number of children available for adoption entering the orphanages significantly declined. I think most of the people in China believed that if their child was placed in an orphanage, the child would be adopted in country, not internationally. And they were the people in the country were concerned about that. And so after the word got out that many, many children were being moved into orphanages and then being adopted internationally, the numbers entering dropped off significantly. And today, the number of children adopted from China is much smaller than it was, say around 2005 2006, which was the big peak when maybe about 12 12,000 or more children each year were being adopted from China.</p>
<p>**Michael Hingson ** 16:49
What do you think it is today? Do you have a notion?</p>
<p>**Wesley Hagood ** 16:51
Today, it's probably closer to 3000. So it's a much smaller number. And in almost every case, I won't say every case, but in almost every case, there are children with some sort of disability, physical or other types of disability. And so the Chinese government continues to place those children for adoption, but there are just far smaller numbers that are entering the orphanages to be adopted.</p>
<p>**Michael Hingson ** 17:23
And a lot more of them are children with disabilities and such. Yes, yeah. It's interesting. I had the opportunity after my book thunder dog was published, which chronicle my life and wove into it, the story of the World Trade Center. I went to Japan in 2012, because it was published there. And there was a Japanese publisher. And one of the things that I learned was that for many years, and I don't know when it actually stopped, but for many years, if a child was born with a disability, they were euthanized. It was the standard practice and no one. I didn't get the impression that anybody was concerned about it, although they did evolve from that. So it is interesting, it's the usual thing about dealing with disabilities where we're not viewed as equal in the eyes of most people. And it's a it's an educational process, and I hope, one that we'll see continue to grow and that there will be more people, both in this country and in the world who will truly and intellectually and emotionally accept the fact that disability doesn't really mean lack of ability, we really need to change that view.</p>
<p>**Wesley Hagood ** 18:41
That's true. Absolutely true.</p>
<p>**Michael Hingson ** 18:43
So it's kind of one of those things that happened. Well, Mia, especially I gather has been a very significant challenge to you, because at some point along the line, she wanted to learn about her birth parents.</p>
<p>**Wesley Hagood ** 18:57
She did. I've tried to think I'd say that. It was probably when she was about four years old. She started asking us lots of questions about her birth parents. She wanted to know things like what are their names? What do they look like?</p>
<p>**Michael Hingson ** 19:16
How old and it was pretty clear that she obviously understood she was adopted?</p>
<p>**Wesley Hagood ** 19:21
Oh, yes, she was a precocious child. And she she understood and she was very, very analytical. So she was always trying to figure things out. That's the best way to describe me is analytical. And so you know, she'd say things like, well, how old are they? You know, those kinds of questions. And then, of course, probably the most significant was, well, why did they give me a way up to be adopted? Right? And we would just say to her meow, we don't know. And this went on for this went on for months. And eventually, you know, I talked it over with her mother and I said, Look at This is clearly very important to me. So I think that we should begin a search to see if we could find her birth family. And we told me that we said, look, we don't, you know, we don't know the answers to your questions, we know that it's important to you to understand, to learn and to get answers to your questions. So we will go ahead and do whatever we can to search and help find your birth family so that, you know, you can get the answers to these questions that, that you seem to need so desperately. And we didn't even know I didn't know if the time if it was even possible to find birth parents in China, because, you know, we were given so little information, obviously no information about them. All we were really told is that me it was found on this location on this date. And that's all we had, it was a place in China called Hong Fu, which was Hong fu road and Chinese. And she was supposedly found there about, you know, maybe 10 days after she was born. And that's all we knew. So, you know, I started thinking about how might we search and tried a number of different things. And then 14 or 15 years later, we actually discovered the identity of me as birth family members. And we had it verified through DNA testing.</p>
<p>**Michael Hingson ** 21:23
How did you discover them? </p>
<p>**Wesley Hagood ** 21:25
Well, that's a very quick good question. We I tried, like I said, just about everything possible to identify or locate or birth parents. First, I went to China myself, I made a trip back to the orphanage, which we had not been allowed to visit. When we went to China, we met the children in the provincial Capitol on Joe. So I actually went to this small, rural, mountainous city and went to the orphanage and was looking for clues or answers and didn't really find much of anything, primarily because they wouldn't let me visit the orphanage because they said, you know, this is not your history. This is your daughter's, if you would, you know, if you really want to visit the orphanage and ask questions, you need to bring your daughter for a heritage visit. So six months later, I was back in China with Mia. And we actually visited the orphanage, we got to see her orphanage file, we got to ask questions. And we found the name of the individual who allegedly found her on Hong fu road. And you couldn't really tell from the Chinese characters the name whether it was a male or a female, there was no you know, identifying information other than the name. We track down anyone we could find in the city that had that name. And of course, no one knew any information about her and had no knowledge of me of being found. But that was the first thing. So we we took the documents that we were given and or visited the orphanage to find more information, and then didn't really get very far. So then the next thing that I did was to try to, I guess I would call it kind of a media based search, we tried to put posters all over the area where she was allegedly found in the in the town on on the road. And even though I had done that multiple times, or had someone do it on my behalf, I did it myself when I visited, no one ever came forward. No one ever contacted us. In fact, even though supposedly five children were found on this very short little st this very short little road in the in the center of the city. No one ever remembered any child ever being found there. So that it sort of started me making me question about whether it was true or not, you know, was the information that she was found in that location, because I would think that someone would remember at least one child found there, if allegedly five had been found there over a period of four or five years. But it turned out the third technique that I used was the most successful, which I call genetic genealogy based search. So it involves testing a child's DNA. And then when they matched to someone who had a common ancestor, you start building out a, like a family tree diagram, right thing, a traditional genealogical genealogical tech technique. And you build out these family tree diagrams for everyone she matched to that's a relatively close relative hoping that the that the tree diagrams would intersect, you know, and point to her point to her, her birth family and what was happening is we're making good progress and we were eliminating paths on the tree diagrams and narrowing in on the birth family. And then we uploaded me as DNA into a Chinese database and she matched to a first cousin. So that made it much easier To trace from the first cousin to her uncle, an aunt, who had relinquished a child for adoption, the same year Mia was born. And the first cousin put me in touch with her first cousins, cousin. And it turned out that she looked very much like me, she agreed to take a DNA test. And the results came back saying that they were full sisters, you know, they were sisters. And then, because I wanted to be sure I asked if the if the a sister biological sister would be willing to ask her parents to take a DNA test, just to make sure both agreed both took it, and the results came back. And it says they were her biological father and mother. So we're certainly found the family </p>
<p>**Michael Hingson ** 25:45
of every will, Has everyone been able then or now to visit? And</p>
<p>**Wesley Hagood ** 25:54
well, we couldn't really visit we actually located the birth family in October of 2020. And of course, you know, the pandemic was in</p>
<p>**Michael Hingson ** 26:02
that COVID thing, </p>
<p>**Wesley Hagood ** 26:03
full rage. And, but the good thing is using WeChat, as we talked about earlier, me has been able to have video conferences with her birth family members, including her mom and dad, and brothers and sisters like her, she has one brother and several sisters. And she's able to stay in touch with her sisters using WeChat. So it's it's not quite being there. But it's almost like being</p>
<p>**Michael Hingson ** 26:26
there. Yeah, it's as close as you can get right now. </p>
<p>**Wesley Hagood ** 26:29
Yes, until the pandemic resolves itself. And we could actually maybe make a visit to China in the future.</p>
<p>**Michael Hingson ** 26:36
Mia has learned to speak Chinese. Well, when</p>
<p>**Wesley Hagood ** 26:39
she was growing up, she would go to Chinese classes, you know, during the week or on weekends, I would take her go with her because she was so young. At first, she needed support. And when she got to high school, she got so busy, she had to stop doing that just because it was very challenging. And I think she's probably lost most of it. But like a lot of people when you when you learn a language, you can recover it very quickly, once you get back in that environment. Yeah.</p>
<p>**Michael Hingson ** 27:06
How do they communicate them? Do the people in China speak English? Or how do I see what you're saying?</p>
<p>**Wesley Hagood ** 27:11
Yeah, her birth parents did not speak any English. But her three older sisters, all of whom, by the way, either went to or the younger, youngest of the three, just a little bit older than me, is still in college. And in China. Oftentimes, many of the classes are taught in English or some of them are. And so the, at a minimum, the Chinese students have to be able to read and write in English, even if they're not very fluent in speaking, that's a little harder to do unless you have a partner back to Swift. But they, they and then of course, WeChat has a Translation Translation function, right? So you can just you type a message in Chinese and send it and then we click translate. It goes into English, we type in English, send it back, they hit translate, although they're they're pretty pretty versed in reading English, so they don't often have to translate it.</p>
<p>**Michael Hingson ** 28:04
So me as biological sister in college, what is she majoring in?</p>
<p>**Wesley Hagood ** 28:08
Well, they have three, the one that's still in college is actually a biology major. Right.</p>
<p>**Michael Hingson ** 28:14
There you go science again, science again. And then</p>
<p>**Wesley Hagood ** 28:17
the older two majored in business, and they're both working in Chinese companies.</p>
<p>**Michael Hingson ** 28:22
Well, at least there's a science connection. So that's a good thing. They're not as much math and biology necessarily, but still plenty.</p>
<p>**Wesley Hagood ** 28:31
Yeah, yeah. In this thing, more and more math than there used to be perhaps in biology? Yeah.</p>
<p>**Michael Hingson ** 28:37
Well, math is kind of the rudimentary thing of all of them. You know, physics is a great subject, but it is so math intensive. And what a lot of people never get to recognize is getting down to the philosophies of physics that, that the math has really helped create. And there's so much philosophy and in physics, about the universe, and so on. And it's sometimes it's helpful to separate the two. But math is important.</p>
<p>**Wesley Hagood ** 29:06
Very important. It's almost like the international language.</p>
<p>**Michael Hingson ** 29:10
So what's another question? When you found me as birth parents, what did they think of the whole thing? What did they think of you searching and finding them and so on?</p>
<p>**Wesley Hagood ** 29:24
Well, they were actually quite surprised. Maybe even we could use the word shocked, because they believe that Mia was still living in China. So they did not expect that when she contacted them to learn that she had been adopted internationally and living in the US all these years. So that's, that was kind of their initial reaction.</p>
<p>**Michael Hingson ** 29:48
How are they now?</p>
<p>**Wesley Hagood ** 29:49
They're fine. We had our first group video chat using WeChat video on Chinese New Year day in 2021. And it was, it was great to connect with them and, you know, meet all the members of the family and chat it was it was a little noisy because there were a lot of fireworks and things going on in the background because it was New Year's Day in China. But then subsequent to that Nia had another, more quiet conversation just with her mom. And then some of the other members joined later. And I think as I said, prior to this, we we stay in touch with them using WeChat. And just this morning, I was chatting with one of me as older biological sisters about whether they celebrated the Ching Ming Festival, which is known as the Tomb Sweeping festival in China, which occurred on April 5, and it's where you go and you clean up your ancestors graves and offer sacrifices and thanks. And the the the older sister Jeanne said no, we couldn't go this year because of the the pandemic. Yeah, so that's still playing havoc with family traditions in China.</p>
<p>**Michael Hingson ** 31:12
Yes, it is everywhere. So how is it then that Mia ended up being in an orphanage? What, what happened?</p>
<p>**Wesley Hagood ** 31:23
Well, the Mia had three older sisters. And when she was born, her family, primarily father decided to give her to a woman who wanted to adopt a girl. And actually me as they have played a big role in transferring her from her mom and dad on the Damia was born actually to this woman who lived in a remote mountainous village in Shin Yi city, which is where Mia was born. And as far as they knew me, I was still living with that woman and part of her family. All those years later, they're not certain how or why the woman somehow must have transferred me to the orphanage about 10 days after she was born. They don't really know and they've lost touch with this woman. So you could see why they'd be surprised when we contacted them and said she'd been living in the US all these years. It's funny, we had actually produced a video as a way to try to reconnect with me as family in China and had it put on some websites there. When Mia was about eight or nine years old, and me his aunt told me Oh, yeah, I remember seeing that video, she said, but I'd never thought it could have been MIA because we knew Mia was still living in China. So she never even realized that the video was of her nice</p>
<p>**Michael Hingson ** 32:52
circumstances and strange twists. Yes. Well, I assume that at some point, Mia wants to go back and visit and reconnect physically.</p>
<p>**Wesley Hagood ** 33:03
Yes, when Mia first learned about the identity of her birth family, one of the first things she said is, do you want to go visit. But as I said, That was back in October, November of 2020. And as you remember, the pandemic was pretty much raging then and there wasn't going to be really any likelihood of traveling to China. Of course, things got a lot better into China until recently with the arise of the Omicron v2 variant. And now as you've probably heard, it's spreading quite a bit throughout China. Last count, I heard there was at least 24 provinces that had that variant. And, for example, they have shut down Shanghai a city of 26 million people trying to test everybody and continue their policy of zero COVID in China. So because that particular variant is so transmissible my guess is it's going to be quite a while before they actually bring it under control or get the situation resolved. And it would be possible to travel to China again.</p>
<p>**Michael Hingson ** 34:04
Well, it'll be a joyous and certainly a good day when Mia can actually go back and see them. So I Exactly, yeah, I Oh, I hope to hear about that once it occurs.</p>
<p>**Wesley Hagood ** 34:17
I know we're looking forward to it. But as I said, it's going to be a while I have a feeling</p>
<p>**Michael Hingson ** 34:23
it'll happen though.</p>
<p>**Wesley Hagood ** 34:24
I think so I believe that.</p>
<p>**Michael Hingson ** 34:27
You you in in going through the whole search and so on. You documented it as you went along, or how did you? Did you keep a record of at all?</p>
<p>**Wesley Hagood ** 34:38
Well, what happened? I think I mentioned I sort of semi retired in about a year ago in June 2021. And for I'd say about two and a half years prior I had started writing a book. And the title of the book is searching for your Chinese birth family. And the purpose I wrote it to benefit the 120,000 Chinese adoptees and their adoptive parents who began adopting those girls, mostly girls, few boys, but in the early 1990s. And the idea was to really to share what we had learned during our family's journey with others who might want to do the same. You know, really, there was no roadmap, Michael, when we started this right there was there was really very little online even that you could find about how to go and search. And so I had to think long and hard about how would we actually be able to do this, right. And I think my first thought was, well, I need to find an investigative reporter in China. That was my thought, who speaks English, right? Because I did not speak Chinese, who would be willing to undertake this project is sort of, you know, searching for my, my daughter's biological family, if I would help fund it. And I couldn't find anyone who would be willing to, you know, accept that challenge. Right. So my next stop was well, okay, I at least need to be able to speak this person. How about an English teacher, you know, someone who speaks fluent English, who might be willing to help, and actually found a couple of English teachers who were willing to go out ask questions, hand out flyers, that sort of thing, trying to get the word out that Mia was trying to reconnect with her birth family. And so So,</p>
<p>**Michael Hingson ** 36:28
you know, these were teachers, these were teachers in China,</p>
<p>**Wesley Hagood ** 36:31
teachers in China, where Mia was found, right, but the idea was to document all of everything that we tried that didn't work, as well as what did work, and create a framework so that people who were either considering launching a search, or maybe they needed to reinvigorate their search, because they tried a couple of things and felt hopeless and had stopped, you know, given that big picture, that frame of reference of how can you do it? What are the different ways to search? What are the most effective ways? What are the advantages and disadvantages of each, each type of search, right? And, and I documented all that in a book that I, like I said, started writing about two and a half years before, before we even found me as birth parents. So it was really an act of faith, that we were going to that the process that I was following, which at that point in time, was the genetic genealogy based approach that, you know, the testing of DNA and matching to other individuals, and then trying to understand who their living relatives and ancestors were in creating family tree diagrams, and so forth was going to pay off. And it eventually did, and it was actually accelerated when we found that first cousin, because we knew exactly what to do in terms of what questions to ask. We had built been building relationships with people from China for quite some time and documenting, you know, the relationships, and we were able to go pretty quickly, once we found that first cousin,</p>
<p>**Michael Hingson ** 37:59
you documented it all, you got all the information? How did you go about writing the book, then? Did you do it all yourself? Did you get someone to help you with that? How did all that work</p>
<p>**Wesley Hagood ** 38:10
out? No, I pretty much wrote it all myself, you know, day by day, little by little sentence by sentence. Eventually, I reached out to a publisher, heritage books, who I thought might be interested in publishing a book like this, because they are known to publish books about genealogy and family history. And I was actually surprised when I sent a query letter out. And I think I sent a couple of chapters that I had written at that point in the book. And they came back to me and said, Yeah, we'd like to publish the book.</p>
<p>**Michael Hingson ** 38:44
And what company was out again, it's called</p>
<p>**Wesley Hagood ** 38:46
a heritage books, heritage books. Okay, heritage books, and they're well known for publishing, geologically, Jeanne, Jeanne genealogy and family history, types of books. So people that are interested in doing research about their ancestors, right, they're there. They're known for publishing books on that topic. And this book sort of seemed to fit right, because I was advocating using those types of processes to actually trace from living individuals to back to ancestors and then forward again to the birth family. And so they were interested and they basically just gave me their their guidelines in terms of, you know, the format and all of that and I met their requirements and sent the book in and they published it and it came out this past December. So it's really only been out a little over what cember January March, little over three months going on for months now. Along is the book. It's about 132 pages, okay. It, it talks about the document based search that I described earlier, the media base to the genetic genealogy base search, I then kind of advocate for that third type of searches, the one that if you really want to make that connection, that's your best chance to do it. because the first two types, although they've been successful, it's rare that you'll be able to use the documents that China gives you, or even other ones that they retain that they don't give you unless you go back to China and choir and ask for a copy. It's very rare that you're going to find first family that way.</p>
<p>**Michael Hingson ** 40:20
First, the whole concept of the app, the whole concept of genetic genealogy, and so on is sort of the same thing that has been used effectively, and very famously, in terms of solving some criminal cold, cold cases and tracing back genealogies through genetic coding. That's</p>
<p>**Wesley Hagood ** 40:37
exactly right. And if you if you look prior to solving this code cases, people were using and they developed this concept called genetic genealogy to fill in gaps in a person's family tree. And then someone in a police department read about it. And I wonder if he could use that same technique to find solve a cold case and find someone who had committed a crime?</p>
<p>**Michael Hingson ** 41:00
Yeah, and the famous person who did it, I don't recall her name, has been a very famous consultant and works with police departments all over. But she proved the whole point of what was doable. And it makes a lot of sense. And certainly, it makes a lot of sense to be able to go trace people like you're, you were and are trying to do. And, obviously, you need a little bit of cooperation on all sides. But it certainly is an exciting way to do it.</p>
<p>**Wesley Hagood ** 41:26
That's right. That's a cc more that you were Yes, right. CC more, right. She's very, very famous. In fact, she was one of the individuals who I believe coined the term. I think she did. Okay.</p>
<p>**Michael Hingson ** 41:37
Well, you know, you obviously put a lot of effort into this and as much as anything, the emotional effort to make it happen. So you, clearly we're very committed, does it surprise you now thinking back on it, how committed you were given the fact that your wife just sprung this on you one day?</p>
<p>**Wesley Hagood ** 42:00
Yeah. Well, I certainly knew that I was very committed, right, because in some sense, I had put off doing other things that I wanted to do in my life. Because I felt like it was really important for both of our daughters that were adopted from China, to be able to have that, you know, have that knowledge and to reconnect with their first family, their birth family. And so I was committed to doing it. And we're still searching for Mays birth family using the genetic genealogy technique. You know, we're trying to be patient continue to periodically check all the databases, her DNA is in a number of them. And at some point, I believe that she will match to a fairly close relative. And once that happens, if that individual will cooperate and share information with us about their living relatives and ancestors, we should be able to trace from those individuals, to Mays birth family. And to be honest, the likelihood of that occurring increases every day, because these databases continue to get larger and larger and larger. And CeCe Moore was one of the people and others Blaine bet injures another big name in this field, who, who realized that once just one to 3% of a population, has their DNA tested just one to 3%. If you have yours tested, you're likely to match a close relative, which I think is bizarre. But that's all you need. And then</p>
<p>**Michael Hingson ** 43:27
are there databases in China? I'm assuming that somehow that's the way it goes.</p>
<p>**Wesley Hagood ** 43:33
There are databases in China. In fact, there are many more than there are in the US or in the West. But the Western databases, ones that you'd be familiar with ones like <a href="http://ancestry.com" rel="nofollow">ancestry.com</a> 23, and me, my heritage, those those Family Tree DNA, they're much larger, much larger. And in China is still a relatively young industry, if you want to call it that they call it direct consumer testing. And so the largest DNA database that I know of, which is the one that we put me as DNA N and and she had the match is database called 23. Mo Fung, which means 23 Rubik's Cube, it only has 600,000, only 600,000 users. And so in some sense, we were quite fortunate that we matched to to someone since we they've not yet gotten to the point where they've tested one even 1% of the Chinese population of 1 billion people, right? They've got a ways to go but but like I said, every day, the likelihood increases that that you'll find a match. The challenge with China is getting your DNA into their databases. And as I said, they're so small that the likelihood of a match or close match is not high. But at some point, just like in the West, those databases will someone will dominate the market, maybe two or three companies and they will become very, very large. And then if a Chinese adoptee 10 with one of those databases, they're almost certain to find a close relative, and we'll get a match and, and you know, hopefully, if that person will cooperate, we'll be able to trace from that individual to their birth family.</p>
<p>**Michael Hingson ** 45:12
Rubik's Cube is an interesting way to help name a database like that. And it makes so much sense because it's all about so many different permutations to get somewhere.</p>
<p>**Wesley Hagood ** 45:24
Exactly. Exactly.</p>
<p>**Michael Hingson ** 45:26
Which, of course, tempts me to ask the question, did you ever have any success at solving Rubik's Cubes, especially with any kind of speed earlier in life?</p>
<p>**Wesley Hagood ** 45:36
Personally, I hate physical puzzles. Nia loves it, me, it was one of those kids that you could, you know, mess up the Rubik's Cube and hand it to her. And within just a couple of minutes, she could put it back in shape, I was never quite like that. What I like is solving, you know, the, the type of puzzle that that we focused on with me, you know, like, you've got a problem, and you need to find a solution, which means you need to build a methodology and apply it to the problem to come up with a solution. That's what I really enjoy. And I'd say, that's what I've done for most of my career, which was spent in consulting, you know,</p>
<p>**Michael Hingson ** 46:17
sure. Yeah. So me, me hasn't taught you the intuition of how to solve a Rubik's Cube, I gather,</p>
<p>**Wesley Hagood ** 46:24
she hasn't, I have no, I have no desire to learn it.</p>
<p>**Michael Hingson ** 46:28
Well, I like some physical puzzles, because they're a real puzzle. And I'm not thinking so much of jigsaw puzzles, but real puzzles, like that have a lot of intuition and some creativity behind them. But there's nothing like being able to solve puzzles, like what you did. And I love those kinds of puzzles. I guess, from a reading standpoint, that's also in part why I like a lot of mysteries, although I like really the well written ones, because there's a real puzzle there. And the trick is to solve it before you get to the end of the book. And there's some authors I can do that with. So their, their mysteries have become less interesting. But there are some that I thought were some of the greatest puzzle creators that I've ever encountered, because I've never been able to come anywhere close to solving them until we get to the end of the book. And then it really is obvious. And there were just things I didn't pick up on. Sure. But puzzles, puzzles are great. And they do, they do tend to challenge the mind.</p>
<p>**Wesley Hagood ** 47:35
Right, exactly. And that's the type I like the best. Yeah,</p>
<p>**Michael Hingson ** 47:39
well, I guess that comes from, for both of us from some science backgrounds, we do deal with a lot of puzzles. And the more we solve the more we develop our own mindsets and our own brains. And the more curious we become I know, I've been curious my whole life. And that's a good thing to be curious. I agree. Absolutely. You clearly have demonstrated an ability to be curious and be patient about allowing your curiosity to take you wherever it goes. All your kids that same way. And your wife.</p>
<p>**Wesley Hagood ** 48:15
You know, I don't know if I'd say curious, I hadn't thought about that. The thing that first thing that comes to mind when I think about all of our for older children is that they're all extremely hard workers. That also applies to me. And May, they're all very hard workers. And I'd like to think that that's because we gave them an example of a model to follow.</p>
<p>**Michael Hingson ** 48:34
Well, and that's, of course, always a good thing to be able to be a good role model on. That's something that I think kids need in general, and we need to be the role models to bring them to where we would like them to be, which is successful, anchored and so on.</p>
<p>**Wesley Hagood ** 48:54
That's right, and mature and moral people, which is very important.</p>
<p>**Michael Hingson ** 48:58
Yeah. Yeah. So it's a it's an ongoing process. Needless to say, Well, tell me a little bit about if you were to talk to people about this whole concept of the unstoppable mindset and, and well, what does it mean to you? And how would you encourage people to go about developing a greater mindset and I deliberately use the term when creating the podcast unstoppable mindset because I believe that it is for me. It started in thinking about surviving the World Trade Center terrorist attacks on September 11. And what I never understood at that time, and even for many years afterwards was I knew that I was focused and calm during the escape. Clearly not seeing what was going on. But also recognizing it didn't matter that I didn't see what was going on. And that's something that's so hard for people to understand. But the airplane hit and are building 18 floors. Above us on the other side of the building. So the reality is in the environment where I found myself going down the stairs, no one knew we were all in the same boat. But for me, what I realized, in going through the process was, I stayed focused. And it took a while to recognize Well, I did all that because I had learned what to do in an emergency, I had consulted with the Port Authority, people I had consulted with fire people and others, and not only learn what the procedures were in case of any kind of an emergency, but also learned all the physical information that I could learn, and it eventually just kind of clicked into a mindset. To me, I knew what I could do. And I knew that I knew everything that I could, could know, even so I asked my question myself the question many times, anything else you think you ought to learn or anything else you want to inquire about? And sometimes I got new ideas and went nasty about them. But it created a mindset. So when September 11 attacks happened, I just started observing, and drawing conclusions, and reacting to those, rather than just being panicked by the fact that somebody said, I see fire and smoke and millions of pieces of burning paper above us, and we got to get out of here right now. Right? So what how would, how would you advise? Or what would you advise people about unstoppable mindset, that whole concept? Yeah,</p>
<p>**Wesley Hagood ** 51:27
well, I would say this, for sort of the vast majority of my career, I was, I worked as a management consultant, right. And sort of the definition in my mind of a management consultant is a person who, in my case, advise government managers on how to think about and improve their processes, find a better way to work be more successful, right. And one of the things that we had to do was be comfortable with ambiguity. Because, as you said, after the events occurred on 911, there were a lot of things that you just didn't know, you didn't know what was happening, right. And so I think, you have to be comfortable with ambiguity. It's not easy. We all like certainty, right? We don't like ambiguity, but you have to become comfortable with it. And I'd say in the world in which we live, we have to, we have to be comfortable with things not being clear. But at the same time, as you said, not panicking. Thinking about what we know what we don't know, what's the best way to go forward? What what are our goals? How do we accomplish them. And I would say that, you know, if, if something's really important to you, or to your family, you should never give up, you should just stick with it. That doesn't mean you have to burn yourself out, right? You can take breaks, like when we were searching, there were times where it was so exhausting. You just needed to take a break and go off and do something else have a picnic. Whatever it was, you know, take a day trip, right? Take breaks, but don't quit, don't give up, stop periodically assess what you're doing. Ask yourself, is this working? Is it leading me any closer to my goal or not? If it isn't, then try a different approach. And the final chapter of the book is called our story. And the reason I put it at the end of the book, where there was two reasons why number one, I've read books about searching for birth parents, not Chinese birth parents, but just in general, you know, like in the US, for example, or something. And people sort of interleave their story in in with the process. And it makes it very confusing. And it's almost like a tangent, right, that takes you away from well, what are the steps I should be following? I didn't want to confuse the readers with that. So I put it at the very end of the book saying, look, here's our story. If you read this, at the end, you'll you'll have a better understanding of the process we followed and why we you know why I came to the conclusion that this, this one approach was the best approach to search. But also, I put it there because I wanted them to understand all of the things we tried that did not work and that despite failure, if you will, we'd never gave up right? It's really like you would say the unstoppable mind. Okay, that won't work. Let's try this. That won't work. Let's try that. There are a lot of revelations in the book, things that I tried or almost tried that, that, that that didn't make a lot of sense, but I wanted the reader to understand we've tried just about everything possible, to give them the context and understand that what I'm advocating what we're advocating as a family will work if you stick with it, right. We've tried all these things so you don't have to think of it that way. We failed many times so that you can make a quicker If you can move more quickly to success. And so that's that would be my advice right to someone in terms of developing an unstoppable mind. And I would like to add, I think you should also pray for God's guidance, I'll tell you, my wife spent years per she, she spent far more time praying that we would eventually find me and his birth families. And I did not to say I didn't cry, because I certainly did. But I probably did more physical work, she did more praying. And I think it was the combination of those things that also helped us actually get there and sustain us, you know, through the, the arduous process, if you will.</p>
<p>**Michael Hingson ** 55:44
I wonder how much praying she did, to get to the point of having the wisdom to approach you and get you to come on board and then praying for you to be a part of it. That'd be prayers there, too. But the power of prayer is really important. And I think that whether God says it or not, life is a puzzle. And you demonstrate so vividly the concept of solving a puzzle. And people will come along, as time goes by, from reading your book, and maybe listening to this podcast or just from their own experience. And we'll add more to the puzzle solution, which is what makes this so exciting. One of the most important things that I have learned and you talked about ambiguity, and so on, one of the things that I find most important to say to people is, don't worry about what you can't control focus on what you can. And that was a message that I got, and is talked about in Thunder dog where I believe well, I know God spoke to me because it was a very physical speaking to me, which is something that I think is hard for a lot of people to understand. But there are things we don't have control over. And if we fret about that, and spend our time worrying about that, then we shift away from dealing with what we can and making things better. And the reality is what we can't control will get worked out one way or another. We just don't have any control over it. So why should we spend a lot of our energy on it, it just gets frustrating.</p>
<p>**Wesley Hagood ** 57:21
And that's that's a good message to remind others and remind ourself of often right that what does it say in the Bible, there's a passage about not being able to like extend your height by a little bit or your life by a single day, something to that effect. So why worry about those things, right? Focus on what you can control what you can do,</p>
<p>**Michael Hingson ** 57:42
the rest will take care of itself. So if people want to get a copy of your book, well, actually, before we do that, I want you to if you will talk a little bit about FCC.</p>
<p>**Wesley Hagood ** 57:55
FCC. Yes, FCC stands for families with children from China. And I am the president of the FCC chapter in the capitol area. So Washington, DC, serving families in Virginia, Maryland, and DC. And we were a group of families that just sort of self organized. Like I said, back in the sort of like maybe mid 90s, as adoption from China started to happen on a more regular basis. And really, the purpose of it was to help other families who were seeking to do the same to help them understand the process, what it would be like and to create a community for those families who had done something that was really rather unique at that point in time. And it's grown to the point where there are chapters there, each sort of individually, individually structured, all over the US and really all over the world. But then as as the number of adoptions has declined from China, and the children that were adopted as infants, often right, our young children have grown up and are now in their teens, or maybe in college, maybe even young adults outside of college, the chapters have started to decline and a number of them have are inactive, right. But most still have a Facebook group or something so that you can get in touch with them if you'd like to do so. Especially for families who are still continuing to adopt from China.</p>
<p>**Michael Hingson ** 59:29
Is there a website?</p>
<p>**Wesley Hagood ** 59:31
Best thing to do is just go to Facebook and type families with children from China and you'll find them pop up all over the</p>
<p>**Michael Hingson ** 59:38
place. So there isn't like an <a href="http://fcc.org" rel="nofollow">fcc.org</a> or families with children from <a href="http://china.org" rel="nofollow">china.org</a>.</p>
<p>**Wesley Hagood ** 59:43
There, there was one like that. But that one's even defunct now. It's it wasn't a How can I say this? It wasn't a single organization. It was a collection of organizations who all had kind of a common purpose, right, and tended to use a common name, but each each individual one was individually charter, usually with the state in which they were located. So there</p>
<p>**Michael Hingson ** 1:00:13
wasn't a confederation or just as you said, an individual organization, they were just, yeah, groups that formed, obviously, with a very common and relevant purpose.</p>
<p>**Wesley Hagood ** 1:00:25
Exactly. Yeah. Well, part part of what they also did was to help, you know, help the families and the children learn about Chinese culture, Chinese customs, etc. Because that's something that we all promised when we adopted those children that we would raise them with knowledge of their country, their culture, their customs, that sort of thing.</p>
<p>**Michael Hingson ** 1:00:47
Well, if people want to get your book, how can they do that? And if people want to reach out to you and maybe talk with you, or gain more wisdom from you, how can they do that?</p>
<p>**Wesley Hagood ** 1:00:56
Okay, well, the easiest way to find the book is just to go to Amazon books and search for the title. And the title again, was searching for your Chinese birth family searching for your Chinese birth family. And then if they wanted to reach me, the easiest way would just be to send me an email to my Gmail email address, which is my name, Wesley middle initial, O, last name. Hagood@gmail.com.</p>
<p>**Michael Hingson ** 1:01:22
And Hagood. Is H A G O O D?</p>
<p>**Wesley Hagood ** 1:01:25
That's right. H A G O O D? No. Y inHagood.</p>
<p>**Michael Hingson ** 1:01:30
Well, that is is really so cool. And I'm really glad that you came on to tell your story. I think it's an important story for people to hear. And you obviously enjoyed the adventure, challenges and all and you obviously demonstrated a very strong, unstoppable mindset going through all of that in any way that that implies.</p>
<p>**Wesley Hagood ** 1:01:56
Yeah. Well, Michael, thank you so much for having me on your on your podcast show. It's great, great to be with you.</p>
<p>**Michael Hingson ** 1:02:03
Well, I enjoy it. And hopefully, if you find other people that you think would be good guests, no matter the subject, we'd love to hear from them. If you want to come back and talk about engineering, we can do that. You and I both have worked long enough with the government, however, that there are probably a lot of government contracts we can talk about otherwise we would no longer exists in the world. And</p>
<p>**Wesley Hagood ** 1:02:26
that's true. If you're like me, you signed the statement that you'll keep this information confidential for the rest of your lifetime. So</p>
<p>**Michael Hingson ** 1:02:33
what information is that expense? So I was I used to sell products to SAIC and other government agencies and I've worked for a company that that made products and we had a lot of fun but some some really interesting very quiet contracts. And that's okay. I'm all for for security when it's relevant to do but it's, it's a lot of fun to have had you on and clearly you have demonstrated some some great things that I think will inspire people so I really appreciate you doing it. And for those you know, for those of you listening, love to hear your thoughts, you can email me Michael Hingson, you can email me at Michaelhi M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can go to www. <a href="http://Michaelhingson.com" rel="nofollow">Michaelhingson.com</a> M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. To hear other episodes, or you can go to any place where you find podcasts. And if you found this elsewhere, go there and you'll find the rest of the unstoppable mindset episodes. And please give us a five star rating. Please say positive things. We appreciate that. But I'd love to hear any thoughts that you have. And if anyone out there listening has ideas for guests, or you want to volunteer please do so I'd love to hear from you, Wesley again, thanks very much for being here and for giving us a lot of insights today. Thank you so much, Michael.</p>
<p>**Michael Hingson ** 1:04:09
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unstoppable Journey with Wesley Hagood</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/aa3ff62d-a4c7-43f3-b607-c47b8f4519fb:be00e95c-97da-4b4e-9a67-3baeaaa91ede.mp3?source=rss&amp;ext=asset.mp3" length="44292219" type="audio/mpeg" />
<itunes:episode>36</itunes:episode>
</item>
<item><title>Episode 35 – From Abandoned Child to Unstoppable Advocate and Teacher with Andie Monet</title>
<guid isPermaLink="false">https://pinecast.com/guid/81c50b73-8b58-49fc-a6e6-98491f65545a</guid>
<pubDate>Wed, 25 May 2022 11:00:56 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/12f8bbe6-356a-4b66-b9eb-9a58fb8fb594/Unstoppable_Mindset__1_.jpg" />
<description><![CDATA[<p>Meet Andie Monet who, at the age of 16, was totally abandoned by her mother and left homeless to fend for herself. None of that stopped Andie who went on to college, developed a strong personal feeling of self-worth and grew to be an expert in business development. Andie will share with you some of her processes she has used to improve large and small businesses alike. Unbidden she will even discuss persons with disabilities in the workplace.
 
I believe this episode of Unstoppable Mindset is extremely poignant in today’s business world. Andie offers thoughts and lessons we all can use in businesses and our personal lives as well. Please listen and then please let me know what you think by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>. I hope you enjoy today’s episode and that you will give it a 5<em> rating.
 
</em><em>About the Guest:</em><em>
With humble beginnings of a homeless 16-year-old to eventually become a Business Optimization Expert, Andie Monet has advised Fortune 500 corporations, small businesses and foreign and domestic governments for over 3 decades in 13 countries and 22 industries.  She teaches about strategic business growth principles without adding new costs.  But more importantly, she advocates and teaches about what true leadership and howe we all can make a difference in the world.
<a href="https://www.linkedin.com/in/andiemonet-ssd" rel="nofollow">https://www.linkedin.com/in/andiemonet-ssd</a>
<a href="http://www.AndieMonet.com" rel="nofollow">www.AndieMonet.com</a>
 
 
 
 
</em><em>About the Host:</em><em>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</em><em>Thanks for listening!</em><em>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
</em><em>Subscribe to the podcast</em><em>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</em><em>Leave us an Apple Podcasts review</em><em>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
</em><em>Transcription Notes</em>*</p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to unstoppable mindset. And we're back once again. And we are glad that you're here. Wherever you may be. We hope that you enjoy our podcast today we are going to have some fun talking about a variety of subjects. We have a guest I'm gonna let you introduce yourself and tell us a little bit about you.
 
<strong>Andie Monet ** 01:40
Absolutely. I'm super excited to be here, Michael. And my name is Andy Monet and I am a business Optimation optimization expert you would think I'd actually be able to shave
 
</strong>Michael Hingson ** 01:53
he talks well too, doesn't she?
 
<strong>Andie Monet ** 01:57
It's easy to write on paper. Sometimes it's harder to say. Yes. And I just I love everything about you, Michael, your podcast, your your mindset. You're just you're amazing. And I'm super honored to be here today.
 
</strong>Michael Hingson ** 02:13
Let's start with you. So obviously, where do you live? Where are you located?
 
<strong>Andie Monet ** 02:20
I am outside Houston, Texas. I'm actually not from Houston or Texas. Well, my dad's from Texas, but I grew up in California and then moved where East Coast. I'm mostly Northern California, San Francisco Bay area. But I also lived in Southern California.
 
</strong>Michael Hingson ** 02:39
We lived in Novato for 12 years.
 
<strong>Andie Monet ** 02:42
Oh my gosh. That's where I'm from. Not in Nevada specifically but Morgan County. Yes, I love it.
 
</strong>Michael Hingson ** 02:47
And now we're in Victorville. So we're in Southern California.
 
<strong>Andie Monet ** 02:51
Oh, see you did the same thing. Victor reals. Beautiful though.
 
</strong>Michael Hingson ** 02:54
I grew up. I grew up in Palmdale. And then I went to the east coast and live there for a while. Where were you on the east coast
 
<strong>Andie Monet ** 03:01
of Virginia, primarily. DC area
 
</strong>Michael Hingson ** 03:04
north. I lived in Boston for three years. And I learned to say things like packet con. Yeah, you gotta say my son was on a subway with a little six year old girl who was near us. And she had the cutest Massachusetts accent. Oh my gosh, I love it. And then we also lived in New Jersey for six years, which is where we got pretty visible because of all the stuff that happened with the World Trade Center being on the seventh floor and all that, but Oh, my. Then we moved back out to California. We're in Novato. Now. We're down here in Victorville. And it's supposed to actually get up to 83 degrees today.
 
<strong>Andie Monet ** 03:42
Yeah, and it gets hotter than that in the summer for sure.
 
</strong>Michael Hingson ** 03:46
does get hot down in Texas, too.
 
<strong>Andie Monet ** 03:49
Yes. That's why everyone lives indoors.
 
</strong>Michael Hingson ** 03:53
Yeah, absolutely true. Tell me a little bit about kind of your early years and all that stuff.
 
<strong>Andie Monet ** 04:00
Yeah, well, I? Well, I'm not sure how early I should start. So I won't start too early. It'll be too long of a podcast. But what the the highlight, quote unquote, is when I was 16 years old, I found myself homeless because my single mom abandoned me. And all of a sudden, I had to figure out life very, very, very quickly. And I tell that because the two things that I learned at that literally within 24 hours of that event was one, I had to I was responsible for my own success, whatever that even meant, at that time or in the future, right? And to what action would I take today to get closer to that, to that success? And I say that because at that time, whether you're 16 or 30 or 90 or however whatever age you are, if you're homeless, the first thing you have to do is figure out what to do next. Right. And that obviously means finding a place to sleep. And so the action, like my success, and I'm being sarcastic, but truthful, at the same time is my success was finding a place to live. And where was I going to do that? And I had to do it today. Right? I couldn't do it next week, or next month or next year, right? Like I needed to figure out where I was going to live today. And, you know, at that time, unfortunately, it was, you know, in the bushes and underneath decks and things like that, and the laundromat a few times. But what I learned and what I was really grateful about that this really gave me the tools to create magic in my life that I knew if I wanted to anything could be created.
 
</strong>Michael Hingson ** 05:49
And that's an interesting way to put it magic in your life. We oftentimes lose sight of the magic. Oh, yes, definitely. It is so hard to just imagine, though, being abandoned, all of a sudden, it's 16, or whatever, I guess, in one sense, it was good. At least you were already 16 and had some maturity behind you. But that's just a strange and hard concept to imagine, for most of us.
 
<strong>Andie Monet ** 06:17
Yeah, it is, I had one person say, he ran away from home for one night, and he slept on a park bench. And he said that was the most miserable time in his in his entire life. And he couldn't imagine even without, you know, one example of doing it, and, and I laugh only because, you know, I think that we, if you I have the opinion that we don't always make the choices we have we want to make, but we make the choices we have to do when you know push comes to shove. Right? And so what I have ever left home at 16 know what, who knows when I would have left and my mom was? We don't know for sure, but that her sisters say she was bipolar? And maybe she was but either way, there was something wrong there. Right? And would I have continued to stay in that physically in an emotionally abusive household? At, you know, how long would I have stayed? And I don't know the answer to that. But in a in a really twisted kind of a way is the universe had a different plan for me. And maybe it would have been worse? I don't know. But I was even though the whole homeless thing happened with what I always think. And I keep jumping around. I apologize, because I kind of get excited about talking about this is that you know, that whole saying about is your glass half full or half empty? And my glass is always overfilling regardless of the situation. And so in the homeless thing? Yes. Would I ever do it again? Absolutely not. Do you know what I have changed things if I could have Yes, but the glass overflowing is I was in a really good County, there was hardly any crime. I was completely safe. I mean, in retrospect, at the time, I was terrified. I was safe. And I and I live in such a great County, that there was always going to be opportunity. And I grew up with people, not only not my friends, but my friends, families where I saw success. I saw business owners, I saw people, you know, my best friend's father was on the cover of Forbes magazine twice. You know, I grew up with a lot of Hollywood musicians and actors like this was I just assumed that I would that that was normal in the sense of I would somehow get there someday, too. So there was never any no one ever told me I couldn't and I always assumed I would be successful, whatever that was, and that's a really a big blessing, even though you know, the circumstances happen the way that they did.
 
</strong>Michael Hingson ** 08:57
So were you in Southern California by this time? No, I was in Marin County, your silymarin. Yeah, well, that definitely was a good place to be.
 
<strong>Andie Monet ** 09:06
Yes, exactly.
 
</strong>Michael Hingson ** 09:09
Because it's for those who don't know, it's a county with a lot of incredible people. Well, Jerry Garcia was from Marin County and valley from Mill Valley. And a number of people of course, that's where Star Wars originally started. That's right. And so, I mean, you had all sorts of lightsabers around you to keep Oh,
 
<strong>Andie Monet ** 09:29
absolutely. Absolutely. And so it's just it's an amazing place. And, you know, I was it was really quite a blessing to be homeless in that area of all areas. Right. So,
 
</strong>Michael Hingson ** 09:42
so you were abandoned? What did you do?
 
<strong>Andie Monet ** 09:45
Yeah, well, the besides looking for a place temporarily outdoors, but eventually indoors, which was a terrifying 16 foot trailer shared with several people who were not pleasant to be around. But, you know, the thing is at 16, my solution was graduated from high school as soon as possible, which actually, I graduated high school formally as 16 and started college at 16. And, more importantly, related to my life now as I started a business, and people, including myself thinking, why on earth would you start a business at 16? And it really wasn't because I, you know, I never considered myself an entrepreneur at that point, I never really intended to own or not own a business, it was just because I had to, you know, at 16 years old, their labor requirements at the time and you couldn't do certain jobs and who wanted to hire a 16 year old anyway, for obvious reasons. And so I had to make money and I was like, well, here we go door to door, I'm gonna find a job one way or the other, and the quote unquote job just ended up being us, you know, self employed and making money called, you know, under the table, as they say, what so what was your business? Oh, everything I could anything and everything. I could think, of course, legally, so but mostly office stuff, like copying, stapling, you know, answering the incoming telephone lines when the reception was out to lunch, throwing out garbage, you know, literally anything in the office that I could, because I already had some Office experience at that time. So and we, you know, there were computers, I was great at working on computers still, even though it was the very beginning. Back in the day, when WordPerfect you had to program your, your text, if anybody even remembers that
 
</strong>Michael Hingson ** 11:38
good old word. Perfect. Yes.
 
<strong>Andie Monet ** 11:40
Oh, dear. And so yeah, just a bunch of office stuff it but what I, what I ended up getting really good at was, surprisingly, not sales, by the way, it was creating solutions. Well, you know, obviously, for myself, but also in businesses where I would see something and I would say something. And so a process wasn't working well, or, you know, I was really good at designing stuff for marketing flyers back in the day before social media and you know, coasting, digital marketing, that's what I was looking for. And just really, finding ways to save time to save money to communicate better in marketing, or hiring or anything, it was like, anyway, I knew that I noticed where a difference could be made. I said something. And as that happened, more and more people believed in me, and I had more confidence. And of course, as you build confidence, more people believe you. So it's a cycle, right? And so there's just a lot of things that I just ended up doing in general, but all in the office,
 
</strong>Michael Hingson ** 12:54
what did all of that do in terms of your, your overall psyche, you had to obviously developed some decisions or mindsets about what you were going to be or the kind of person you were going to be? I'm assuming that being abandoned, probably changed. pretty much immediately. A lot of the thoughts you had about directions and your own view of the world.
 
<strong>Andie Monet ** 13:20
Yeah, you know, from as long as I could remember, I always knew that I would change the world. And I didn't know, you know, being naive, and not really having any life skills. I don't know if that was going to be, you know, solving world hunger or creating world peace. Like those were the levels I was thinking about. And with the homeless nurse situation, it really kind of, you know, you had to look at that and say, Well, if this is my situation now, what does that mean, for my future? And in a gullible, or, you know, I don't know, I just still had had assumed that that would happen, it would just I just didn't know how long it would take. And part of that was going to college. So the reason that college was really important for me personally, one was that I was good academically anyway. So that wasn't a challenge or a fear. But one, how am I going to create a difference in the world without having a college education, because that was still during the time where you had to go to college to be anything, right. And it's not quite the same way now. But back then it was a big deal. And so there was a way I was going to do that. And that would be that was my first step and my first answer towards finding out how I was going to make a difference and an impact in the world. But as far as like, you know, there I didn't, I was, you know, bullheaded or stubbornness or whatever you want to call it. I was very single minded in the sense of, this is what I want to do and I will get there one way Another So regardless of what happened with my mom, it was more okay, how do I do it now without her? Instead of instead of it being now I'm not going to do it, it was more? How am I going to do it now without all of the other things I assumed I would have?
 
</strong>Michael Hingson ** 15:16
And what did you decide?
 
<strong>Andie Monet ** 15:20
Well, besides the college degree and, and the owning the business,
 
</strong>Michael Hingson ** 15:25
just about how you're going to live in general, since you now didn't have some of what was probably at least a significant part of your support infrastructure?
 
<strong>Andie Monet ** 15:35
Oh, yeah. Well, you know, again, it was just sort of chipping away, I think, so find a place to live first, which, you know, I was in college. Well, I was, so when I was six. So my birthday is in September. And so at the beginning of that school year, was toward the end of that calendar year, I was homeless. And I was still going to high school during this whole homeless fiasco. And I was applied to college and went through that whole thing with applying to college and getting in and I officially started calling the summer of the following year, two months before I turned 17. And I say that because I was at the college, I was trying to get figure out, you know, all of the things that I need to do in the in the financial aid and the in the classes and the counseling, and, you know, telling me where I need to go. And so there's, so that led to bulletin boards of back in the day bulletin boards, I guess, where you people were looking for people to hire or looking for roommates, or all of those things. So I used to ended up finding a roommate situation. And it was only a couple of $100 a month, which was pretty much all the money I had yet until that point. And so you know, found a place to live. And it was really, really far, actually, it's in Novato of all places. And which is really far from you know, San Rafael. And so there was a lot of busing going on a lot of catching the bus a lot of hours sitting on the bus. And I say that because it was not convenient to be on a bus four hours a day. But it was still okay, check, got no place to live check, you know, graduated from college, you know, check started college, you know, had to go through that whole fiasco of applying which all of this is new, like I, I don't know how, what the process is for applying to college. I just didn't I get there. But all those, you know, day to day action steps and, and lots of time in the library. Right, lots of asking questions of the librarian, you know, just for me, it was just chipping away. Okay. I don't know, what do I do first? What do I do next? What do I do? Like one question leads to an answer, which leads to a question, which leads to a question, which leads to an answer. And so it was just really digging through all of that. And I knew I needed a place to live. And I knew I needed money. And I knew I wanted to go to college.
 
</strong>Michael Hingson ** 18:01
Where did you go to college?
 
<strong>Andie Monet ** 18:04
I originally started at College of Moran, okay. But eventually to Stanford, and I actually now have five degrees. But you know, I don't usually share that because, you know, cuz they really had nothing to do with owning a business. Even though, even though the school is telling you and I probably shouldn't say it, but I will never recommend anybody going to business school for business usually.
 
</strong>Michael Hingson ** 18:35
Well, I got my bachelor's and master's in physics. And I can't say that I don't use them, even though my job changed. And I had some choice in that, in that I was doing some scientific kinds of things, but worked for companies that decided that they hired too many non revenue producing people and I was one of the people that had to go unless I would go into sales. And I made the choice to go into sales. I love to say I lowered my standards and went into sales. But but the reality is that I would never have been nearly as successful if I hadn't gone through seven years of physics and learned a lot of discipline, learn to pay attention to details, and learned a lot of technical stuff that directly and indirectly has helped me through the years in in sales. So yeah, my degree is different than what I do but it it still helps.
 
<strong>Andie Monet ** 19:42
Well, actually my original degrees and then in engineering and physics, and I I love math, because in part because I love being able to well let me back up a second. I was good at math. I love math. And that's why I did that. But what I learned beyond the math was how to identify, you know, certain aspects of things happening or systems or patterns or, you know, and then you can use math in related and not to get on geeky on us, but where you can have optimization, which is why that's why I call myself a business optimization expert, because optimization is really solving multiple formulas and equations at the same time, while you can also do maximum and minimum calculations. And so with, with business, you want to maximize your revenue, you want to minimize your costs. And if you can streamline operations also, then that's what I really consider optimization. But I can't, I couldn't do what I do now, without having done engineering and physics and calculus and statistics that, and it's just been an amazing way that I didn't even realize would apply to business. But that but does the way I think,
 
</strong>Michael Hingson ** 21:04
and there you go. It's, it's all about your perspective on it. And also, it's the choices you make, and how you choose to use everything you learned up to that point. And your story is clearly all about making choices. And you can you can talk about what good choices you may have made and bad choices that you may have made. But if you learn from the so called bad choices, then so much the better. But the bottom line is they all teach things to us.
 
<strong>Andie Monet ** 21:40
Absolutely. Absolutely. And it's really a perspective that, that I really wish a lot of people recognize more, because it's so I mean, I couldn't imagine living as a victim, you know, and, and I guess I shouldn't say that, but I just think that there's so many and my life has not been perfect, they can be tied to the 16 year old. I mean, I, I've been divorced multiple times my you know, you know, my first husband, before we got married, you know, we talked about getting to know each other, and that we would argue and marriage takes effort and, and you know, there's going to be times that we don't like each other and all this stuff, and that we are committed to making it work. And three months later, he wanted a divorce. And, you know, my next marriage was I didn't know it, then. But he ended up being a drug addict and embezzling money out of my company, because I made him an officer, because why would I? Why would it not? Right? He's my husband. And, and I've been homeless more than one time, unfortunately. So you know, just stuff happens. And if I had let those situations define my capabilities, and my capacity and my success, or my lack of success, my life would be really hard place. And it doesn't have to be because no matter what happens, you can always create amazing things in your life, with or without people's help. I mean, obviously, the more help, the better. But there's still things you can do.
 
</strong>Michael Hingson ** 23:16
And again, you learned from your choices. So have you have you ever gotten married, it now sticks?
 
<strong>Andie Monet ** 23:25
You know, I honestly, I truly hope that I will be married again someday, but I'm not married at the moment. And, you know, I someday, you know, I leave it to God in the universe to decide to let me know when when it's time I suppose.
 
</strong>Michael Hingson ** 23:42
We got married my wife and I when I was 32. And she was 33. I love to say I taught her everything she knows. She reverses that. So it's okay. But we have now been married 39 plus years. Oh my gosh, for us wonderful. What we what we say? And I think rightly so is that we knew what we wanted in someone. And you're right, God lets you know when it's the right time and for us, we just knew. And so we met in January of 1982. I proposed in July and we got married in November of 1982. So I love it. Yeah. And we have, we go through all the usual things that marriages go through, but we are absolutely committed to each other and that's as good as it gets.
 
<strong>Andie Monet ** 24:38
Absolutely. And I do think that, you know, again, probably not the topic of conversation, but you know, one of the reasons that I had such a challenging time with the marriage thing, in part was because I had with the relationship with my mom, I didn't really know how those you know, I needed somebody to Love Me. So there was all that I mean, not that we all don't want somebody to love us, of course, but mine was just very toxic in a sense of I need, because I hadn't gone through what I needed to go through with dealing with my mom. I mean, I love her and, and I haven't seen her in 20 years. And and that's a whole nother discussion. But the point being, I just never had that role model. We never, neither didn't have no one. I never saw it, I never talked about it. All I know is that I was empty inside and I wanted to fill that up, and it was filled with the wrong people, you know, and and I know that now, so it's different, within a good way, you know,
 
</strong>Michael Hingson ** 25:43
you have developed a mentality, or let's put it as, as we should a mindset in your life, I would certainly describe it as an unstoppable mindset. But you clearly have developed a mindset by which you live.
 
<strong>Andie Monet ** 25:59
Yeah, I actually realized it was a mindset until not recently, but you know, several decades, several years later, I just, I had always just assumed everybody believes the same thing I did that you can do anything you want, if you wanted to, if you wanted to. Right, and, and then I found out that that just wasn't true for most people. And it's, I'm laughing because I'm, you know, in my earlier age, because I'm in my 50s. Now my earlier age, I would, I don't want to say make fun of them. But I just I just didn't get it right. And even though I know not everybody thinks the same. I just figured it was I just figured it was a common theme. And I recognize now that I was really blessed to have it whether by choice or accident or who knows what, right. But I even talked to my, my, my son's father about it. And, and he says, which was really insightful for me. And I didn't think that, that he could teach me anything I didn't already know. giggle giggle. But he said, Well, you've just been in a habit of doing it all your life. So of course, the more times you do it, the more confidence you get the less of a question it becomes. And I had never really thought of it that way. As you know, I it's you know, and the reason I say that is because this really started when I was five years old. And my mom when I was five, she said, Okay, you're five, you're going to school, and now you have to take care of yourself. And I thought well, what does that mean? And she said, you know getting dressed, getting yourself up in the morning getting yourself dressed for school, taking yourself to school, making sure you eat breakfast, packing your lunch, doing all the things, making sure you do your all the things that you would normally do that you would get support from parents from gets a parent, that's not a complete sentence. But anyway, I said, Wow, good. I do I talk good ish. And so, you know, it's it was that practice of, of just doing it day to day to day, and there were some days that were just really scary. Like, I took the bus and went to the wrong bus stop and got on the freeway and ended up somewhere else. And I called my mom and I said, Hey, apparently I took the wrong bus, can you come and get me and I remembered because I was only eight years old. And she said basically tough go figure it out. And I was in tears walking to where I thought my school was. And it took several hours and but things like that happened to me all the time. And my mom was just like, suck it up, because I'm not going to come and get you. And so the practice of being able to problem solve and find solutions and make things happen even when you didn't want to was something that she forced me to have to do. And she didn't do it out of the kindness of her heart even though I would like to think that I mean, she just didn't want to have to deal with a child but but the benefit of that was it's something that I'm good at. And so, you know, beyond that, I also kind of feel like that you are you can you take that to more than just your day to day stuff, right? You can take that into beyond, you know, feeding yourself and, and maybe eating well and maybe exercising but how do you impact the world? How do you I mean, so many people, I think, feel like they're meant for something bigger, and they just don't know what that is or they don't know what to do about it. I mean, I think everybody really is an amazing person that can do so much once they look past themselves. And sometimes that's not easy, because you only look at your situation or how much money you don't have or what your, you know, potentially bad relationship is like, or you hate your job or your car isn't working at all these things that are stinky, poopoo, right? Yeah, but what about the stuff that is that has worked? And how do you move from, hey, I have a crappy car to, hey, I have a car that can take me to places where I don't have to catch the bus or where instead of, you know, driving 20 minutes, maybe you get a job that pays twice as much. That's 20 more minutes away. Like there's little things right? And how do you I know that's kind of a silly example. But but there are like you can, how you look at what you have changed can change your life literally.
 
</strong>Michael Hingson ** 30:56
Put. Let me turn let me turn the bus thing around just for fun. Yes, my my wife is isn't a wheelchair she's used to chair her entire life until we moved to Novato actually, in 2003. So it was after we were there a year, she switched to a power chair. And as her physical medicine doctor said, The problem is that God in the universe don't give shoulders a lifetime warranty. So her rotator cuffs were fraying and some arthritis. So she had to switch to a power chair. But in the early 1990s, we went to New York, I went for some sales meetings. And I invited her to come along, because I don't think that she had spent any real time in New York as I recall. So she came. And I went on sales calls. And she entertained herself during the day. And I came home from one set of calls back to the hotel. And she was all absolutely proud of herself. Because she had gone to the concierge and she said I want to go to her the UN. And he did some research. And it turns out that the busses in New York were wheelchair accessible for at least the most part, if not totally, they had ramps or lifts, actually, that would get her on the bus. So she went out she caught a bus to the UN, oh my goodness, just like anyone else paid her fare and the whole bid got to the UN. But actually the bus stopped across the street, she wheeled across the street, went across the parking lot and all that got into the UN took the tour, came back out, got a bus back to the hotel, and was absolutely proud of herself because she was able to do all that. And I understand that it was pretty daunting, because most of the time, a lot of that stuff isn't accessible. But on the other hand driving is a whole lot more fun than in a sense than having to take the bus I understand.
 
<strong>Andie Monet ** 32:59
Yeah, I think even then, you know, it, I couldn't imagine how scary it would be I mean, even and I'll say this, and it's going to sound really strange. Like for me to catch a bus now, I would be terrified only because it just takes you know, you have to organize it, which bus number is it going to go to the right place. So you need to couple buses. And God forbid, you know, if for people who don't have 100% of all their, you know, whether it's site or movement, what happens if something happens, right? I mean, I imagine you'd have to think about that. Like, what happens if, if my wheelchair doesn't work, or I fall out or I have a medical issue and I'm in public, nobody knows where I am. You know, that's, that creates a whole nother nother level of what do you do? And you know, life can be scary sometimes, no matter how good you are.
 
</strong>Michael Hingson ** 33:57
I think that's true for a lot of people, though, I mean, in the sense that whether it's a physical issue or whatever, especially today, there are just so many uncertainties that we all face. I admire people who are out and about all the time, on buses and so on, because that's their only way to get around. Or maybe it isn't, but that's the way they've chosen and they learn to live with it. I know. For years, I traveled from Westfield, New Jersey into the World Trade Center by two trains. Actually, a paratransit vehicle from one end of Westfield to the other and then two trains to get in. And I I know, absolutely for certain I could still do that today. But that's a set sort of thing that you can count on unless the train breaks. Right, right. But having to use that as your main process for getting around trains and buses and so on that that has to be difficult for a lot of people. And it would be nice if other people could could have the opportunity to drive but their life conditions at this point may not make that possible. Although I think that it would be so much better if we had really good public transportation. Oh, my gosh, yes. All over the place.
 
<strong>Andie Monet ** 35:20
For sure. I mean, that. Really? I mean, I think that should have been done years ago. But we don't we don't live in that kind of a society right now. You know, but we don't, I think that it would be a wonderful thing. Not for so many people, though, you know, not just, you know, there's some family that only have one car, or maybe, you know, there's some certain, you know, they're getting older, like my grandfather who's still alive, he can't he's legally blind and legally deaf. And so he still has to get around. Right. I mean, but there's only so many resources available to him. And I don't say that just because it's a family member of I mean, it just in general, we are, you know, the United States doesn't have a great system for, for transportation system in general.
 
</strong>Michael Hingson ** 36:10
We're not where we should be, what are their lives,
 
<strong>Andie Monet ** 36:14
He lives in San Leandro, California, okay? Well, in his own apartment, because he doesn't want to live with anybody because he's bent and stubborn, just like his granddaughter.
 
</strong>Michael Hingson ** 36:28
And the other side of that is that there are techniques and there are things he could learn. And we could, if it would be helpful, I can introduce you to some some folks that might be able to assist him to improve in in his processes, because there's no reason that from a physical standpoint, he can't be independent. But on the other hand, I understand there are more aspects to it than that. But we there are, there are so many people who lose their eyesight. And some of them make the choice to just give up. And some of them make the choice, similar to the choices that you've made, not to give up. And I think that's, that's part of the the mystery I think for for all of us is why is it that more of us don't tend to believe that we can be unstoppable. And I use that in so many general ways, but to for the purposes of the question, why is it that we don't learn to choose to be able to accomplish what we need to do and overcome obstacles in our way.
 
<strong>Andie Monet ** 37:42
You know, I happen to think, and, of course, there's no scientific background to this, but I happen to think a lot of it is in part due to the way that we grow up. And some families are just not supportive, you know, they don't, they don't hear the affirmations, or they don't hear, you know, their, whatever, whether it's words or actions or, like with my mom, she was not, she was either, which is kind of doesn't support what I'm about to say, but she, her actions were very, you're not, you're not valuable enough for me to me. But at the same time, she forced me to do things that that were eventually good for, for me. So she supported me in really kind of reverse kind of a way. But like my daughter, I have an adult daughter, and I have a young son at home. But my adult daughter is a complete opposite of me. And she's in she. And I don't have a solution for this, but she doesn't, she hasn't really she's very challenged with finding with doing what she wants to do for the benefit of herself. And I don't, and I don't know how to fix it. And I can't because she's an adult now. But going back to why people don't feel that way. Is you know, I think social media plays a big part of it, which again, not scientific just my opinion. You know, while in social media, you're always finding how everybody's like, it's wonderful and beautiful and perfect or great shoes or nice car, you know, handsome spouse or, or good looking friends or smart, like everything is there perfect, single second in their life, right? And when you're comparing yourself to that, especially with the children, and then the younger adults, is, well if they're doing it, and I'm not and I'm a failure, and it's constant. I mean, it's just whether you're watching a TV show or a movie or social media, it's all about how wonderful somebody else's life is. And we don't have enough input to really tell us that we're amazing inside. And we have all the tools we already need to be successful. And I don't care how smart you are, or how how you know how fast your car drives, or how many bad relationships you've built in, or how much your kids hate you, or like, there's always amazingness in you, and we don't get that input from everybody. And whether it's not from our spouse, not from our kids, not from our parents, not from our family members, not from our friends, it's not something we get on a constant or consistent basis, and you have to find it inside of you, which is not easy to do, like spending time with yourself. And being really honest about your life is not an easy place for some people, especially when they're lost or confused or anxious or frustrated. And I could talk about that on on a tangent forever. But I'd really I would love a society and an environment and a community where we really create positive messages. And we just don't have that here.
 
</strong>Michael Hingson ** 40:55
I can imagine, though, that a lot of kids, in your situation, if they had been in the same kind of environment, might not have reacted the same way you did, and not learn to be self sufficient, or couldn't mentally overcome the challenges that your mom put in your way? And how do we? How do we deal with that? How do we teach kids to recognize that they can accomplish whatever they want. And I mean that in a positive way, not just to overcome people tramp on people or whatever, but recognize that within themselves, they have a lot more inner strength than they probably think they do.
 
<strong>Andie Monet ** 41:44
I think sports has a lot to do can help that. I think that academics are really important because I there's a foundational, intellectual level, right? But music, and athletics, and all the creative and fine arts are critical for that. And again, not scientific, just my opinion, I think all of those make a huge impact into confidence and problem solving, and the ability to be able to find magic inside of you. And also not related to that. But this is the exact reason why, you know, I created a nonprofit organization. And certainly it's not going to solve all the problems. But it gives children a place to recognize that they are amazing. And I don't talk about being amazing. But I give them you know, tips and tools and resources in what I call six fundamental areas. And one of them is confidence and leadership and career and entrepreneurship. And just really, that everybody's different in their own amazing way. But by the way, while you're figuring out your amazingness here are some life skills that you're going to deal with that, though you might not be you might not be dealing with it now today. But these are things that you're going to need in your adult life. I mean, my eight year old, we talk about publicly traded companies and the difference between debit and credit card and why credit scores are important because we talked about bankruptcy because he said, Well, what happens if you don't pay your credit card? And I said, Well, your credit score goes down, you could go bankrupt. And if you go bankrupt, you get, you know, your interest rate goes down, I mean up and then as your interest rate goes up, you can't afford stuff like I oversimplified it, of course, but these are things that, you know, help. Again, I know, it's not confidence in the traditional sense of confidence, but confidence in the sense of when they're 18 and 20. And 30. Like this is not going to be a surprise for them. Like they'll be able to manage basics of life when we're talking about, you know, doing laundry and, and checking air in your tires, as well as as financial management and career. I mean, I really wish that again, sorry, I'm talking so fast that I get going, I get so excited about this is I wish they would bring career day back to schools because now kids just have no idea. You know, there's no leadership in the sense of the possibilities. And I think the the whole idea of possibilities and vision is so important. Not only as a child, but as an adult still, whether you're 20 or 30, or 40. Like if you don't know, if you don't have any, you know, plan or desire or goal or someplace you want to be that's different than where you are now then, of course nothing's going to change and so when children graduate high school or even sometimes graduate college, they still don't know what they're going to do. And that's okay. But having that next step is what's important, right? What do you do when you graduate high school? Okay, well, even if you're even if you don't want to go to college, you still are going to have to get a job which is you know, where are you going to start? Are you going to start it, McDonald's? Are you going to start wherever right There's still that next step, you're going to have to take today or tomorrow. And there's always going to be that next step, you're going to have to take today or tomorrow. And there's always going to be something you have to do, even if even if the end all be all is let me just get up and go to work and come home and II, you're still applying for that. Right? So exactly.
 
</strong>Michael Hingson ** 45:19
Well, let me ask this, it's generally acknowledged that we learn a lot of our formative stuff, at pretty young ages by five and seven years old, and so on. And that leads to developing a mindset, whatever it is, can those mindsets change, though later in life?
 
<strong>Andie Monet ** 45:43
My opinion is that there's always a core set of mindset that you're going to grow up with, right, and some of them are good, and some of them are bad. And I think all of them that both the good and the bad, can absolutely change. But the good ones you really want to take hold of and develop those and, and that's where I really think where the you're really inner superhero can come that comes out is when you can identify and strengthen those really positive mindsets that you have. Because once your eyes again, this is what I think is that once you're able to not devalue them, not minimize them, not ignore these innate mindsets, and strengths that we have, and really like, you know, just build them up. Like it can create an amazing, amazing impact in your life. But by the same token, as you can identify not helpful mindsets, that it's just like eating if you ate candy all the time. And you know, it's bad for you, why do it? Right?
 
</strong>Michael Hingson ** 46:54
How do we change those? How do we change those bad mindsets?
 
<strong>Andie Monet ** 46:58
Well, I mean, I just think education is really the big piece of that, you know, you have to, you have to want it, you have to search for it, you have to find books, or mentors, or even YouTube, like I love looking at motivational speeches on YouTube. They're so fun to me. You know, counseling is helpful. I mean, there's so many things,
 
</strong>Michael Hingson ** 47:18
all about making choices,
 
<strong>Andie Monet ** 47:20
how about making choices, and even, you know, churches and synagogues and, you know, meditation places, like, if you ask, and you're like, hey, I would like to get, you know, be better at it. Or, you know, I tend to have a negative mindset, how, you know, Can you can you have any recommendations, like, I used to put affirmations on my bathroom mirror, that would bring me to tears, literally, because I knew they were true. When, like, logically, but emotionally, it was hard. Like, you know, I'm valuable. I love myself, you know, I'm pretty, whatever they is right? say them out loud, to yourself in the mirror, you think is an easy thing to do. And it was not, even if no one else knows just you it's a hard thing to do. But it's so I think it's one of the most important things that you can do for yourself.
 
</strong>Michael Hingson ** 48:15
We just don't learn enough. Nor are we talked enough about introspection. And yeah, and recognizing that when you do something that you really feel is wrong, recognizing me wrong, maybe it's not good choice. But when you when you do something that doesn't turn out the way you expected. And I'm operating under the premise that that's morally a good thing, as opposed to, you tried to rob a bank, and that doesn't count. But when you when you truly are trying to better yourself, and you do something where it doesn't go the way you planned, if we don't stop and look at it, and try to understand more of why it happened. No matter what we do, we're not going to progress.
 
<strong>Andie Monet ** 49:06
Absolutely. Very, very true. And that I believe that that happens in anything, anything and everything, whether it's career or owning a business or being a better spouse, or a better, you know, driver or I mean, for example, you know, if you get in a car accident, what's the first thing you do you blame the other person, right? But nobody often thinks about what they did that they could have been done differently. You know, not, you know, hopefully not texting, of course, but you know, driving the speed limit or doing that three seconds or whatever their seconds is, you know, the safe distance or you know, just whatever it is and that, again, going back to I feel like you're saying is looking at what you did and how you contributed to the outcome of it. I think makes it really, really Big difference. And even for me even It's even good stuff, right? Well, what can I do that will make it even better? And so what am I, and I'm probably talking too long about this, but you know, I love, I love loving on people. And if and it's just, it comes from my heart, it's genuine, it means it means a lot to me to be able to do that with people. And even if they're strangers like, and so you know, looking them straight in the eye when I'm talking to them, or calling them by their name or saying thank you, or whatever, like, those are really important to me. But I don't do it 100% of the time. So how can I go from whatever the loads, just throw out a number, say 75% of the time? How do I move from 75% to 80%? Like, it takes a conscious effort to recognize when I'm not doing it, to know why I'm not doing it, because maybe I was just in a bad mood, and I or I missed a deadline, or I didn't eat lunch or whatever, like that's on me. But you have to recognize when I have to recognize when I do it so that I can get better at it, or at in this case that are not better at moving from 75 to 80 percents.
 
</strong>Michael Hingson ** 51:06
Well, and and you really are expressing this very well, because the other thing I was going to talk about was the fact that even if you were involved in something and did it absolutely the right way, it's still a good idea to go back and look at it to be able to ask the question, could I have done it even better? Or it worked out? Okay, for me, I did what I was what I needed to do, and I made exactly the right choices. But these other things happened elsewhere. What kind of effect could I have had in maybe making it better for other people, it all gets back to self analysis and introspection that we just tend not to want to do with ourselves in our lives. And the reality is, we're our best, worst critic. Absolutely. And we should do more of that. So I have a question. What did you do after college, you went and started a career do we what?
 
<strong>Andie Monet ** 52:06
I got my engineering degree, but never went into engineering. And it's been business my whole life. So my I ended up being originally being an accountant. And I, my biggest client, by 20 years old was actually Price Waterhouse, which is one of the big four international accounting firms. And I consulted with them. So I was already consulting. By the time I was 18, I had almost graduated college by the by Dean. And I just been really, the short version is honing my skills into better and better things. Mostly because I have a growth mindset also, like I believe there's always something to learn. And even, like what I do with business development is I still love listening to other people and other books and taking other courses from other people who also do business development, because maybe there's something that I can learn. Or maybe there's a trick I didn't consider. Or maybe there's a different way to explain something, which I have learned over the years. Like, even though I'm an expert, quote, unquote, I say that because, you know, you never know everything. But even though I'm an expert at what I do, there's always room for growth. And then I find over the last 35 years that other things complement what I do. And so it helps me to know what happens after I'm doing what I'm doing with them, I can give them direction as to what to do next. That is not necessarily what I do, right? So there's just always ways that you can really impact the world, which is what I really my end goal is how do I how do I make a difference in people's lives. And for me, you know, financially, it comes through my business, but I teach them about leadership and communication, which is not, I don't teach them that in as a consultant. That's what I bring to the table as a friend, and as a mentor, and as a colleague, and as somebody who cares about people who want to who hopefully also want to make a difference.
 
</strong>Michael Hingson ** 54:09
So what is your business today?
 
<strong>Andie Monet ** 54:13
I do business optimization. And so I basically I tell people this way, I help people create explosive growth without adding cost to their business. And everybody's like, what, what does that mean? And so how do we increase your revenue and decrease your cost? Where we're reducing the cost to operate your business, which really partially, you know, there's several ways to do that, but but over simplified ways, is streamlining your operations and streamlining your processes, which increases time of the day. But the decreasing and cost, in part has to do with productivity, increasing the productivity and I don't like that word because it makes it sound like whatever you're going to do in eight hours. Want you to do more, which is not really the intention, the intention is more. Okay, it takes you four hours to do this. Let's, let's take do it in two. But here's a really overseas a really good small example. Quick example is a guy came to me and he said, Hey, I want you to fix my Excel worksheet. I thought, why is this man calling me to fix his Excel worksheet? That's not what I do. And I said, well, but then in my, hey, let me help the world. I want to know. So I said, Okay, well tell me about your worksheet. So what do you do with it? He says, I will I bill clients. And I said, Well, how do you get into the worksheet? Tell me, tell me your process. And he says, Well, I help people in the field. They upload their hours to an app. We download the data from the app. It's in an Excel worksheet, and then we divvy up that information into 17 other worksheets, and then we both the clients and I said, Well, how long does that take? You said three weeks, about three weeks. And I said, Well, here's the thing, I'm not going to fix the Excel worksheet. But what I am going to do is fix your process. And then literally, one day, I moved him from a three week process to a two day process. And in two months, he doubled his revenue. So little things like that we didn't add any cost. He created more hours in his day, he created more revenue and more profits with literally in 24 hours. Except I do that on a bigger scale, usually, like I helped monster energy, save $14 million, and within a month, like, and then I help small businesses too, of course, but it all there's always a way to optimize something. And maybe it's all three of them. Maybe it's maybe it's streamlining processes, and optimizing your IT systems and improving your your your costs, but not always, sometimes it's just one of them. How
 
</strong>Michael Hingson ** 56:56
do leadership and communications play a part in the whole process of what you do to fix processes.
 
<strong>Andie Monet ** 57:07
So the processes are the processes, but what the way the leadership and the communication work is really critical for my own personal passion, not as much for the business, although I'll tell you the good points and the bad points. So I don't like saying this every day, because I think people misinterpret it or jump to conclusions. But as you can, as you have happy employees or productivity is gonna go up. And as their productivity goes up, their profits are gonna go up. This is not why I talk about communication and leadership, it just happens to be the result of it. But more importantly, I think that the leadership, leadership responsibility is to, again, my opinion, is to empower people and to lift people up and to be a version of themselves that they want to be or that can be and showing them that they that they can be that and this goes back to that positive. Really culture that we don't really have is how do we support each other? And maybe in some cases, that person instead of friend, I'm just throwing this out there instead of a McCallum they want to be an artist, well, then I happen to think that you should help them do that. Not everybody believes that. And I know why. But that's just what I think. So as a leader of a company specifically, and you know, even in the home, in your home, of course, but in a company is your job is to empower them and to uplift them and to give them tools to be successful. Yes. Was it? Is it going to cost $50? More a month? Potentially, yeah, but what are you going to do $50 is a small price to pay for having somebody's effectiveness, increased productivity, increase happiness increase. And that's the leadership role, the communication piece comes into play, because besides the positive, of course, but also in the sense of how it's my job to be able to communicate with you in a way that you're able to hear me and understand me, and be supportive. And we all have a communication style. That doesn't speak to everybody, right? I mean, there's, there's in the basic four, and I won't go into detail, but the basic four the relationship, structure, technical and action. And so I'm mostly a relationship person, I want people to feel good, I want people to be loved. I want people to feel like they belong. And so that's how I communicate and that's how I operate. And that's how I, that's where I am. But if I'm, if I'm in sales, or even if it's an employee, and I'm going to be talking to a technical person who that language is about the numbers, about the data about the resources about the statistics and all those things, then telling them that I love them is not going to get them to be excited about their job right or a sales potential client to be excited about doing business with me. I have to be able to communicate, where I'm like, Hey, I love you. But also, and here's the information that's going to make you successful as an employee, or here's the information that are, these are the statistics, or these are the articles, or this is the information that's going to have a potential customer, be my customer or an employee, be an empowered employee, where they're like, Yes, that makes sense, I'm ready to go. And so that's where communication really plays a part in, in leadership and in profitability. And in really just making a difference in other people's lives too. Because as your customers and employees and again, at home to, as they feel like you're, you're able to communicate with them in a way where they are appreciated, or loved, or empowered, or all of those things, they're going to go, they're going to want to come back to work, of course, but then they're also going to go home, and they're going to be more patient people, they're going to be more understanding people, they're going to be more like all of these other intangible things that they bring, you give to them, and they bring out into their lives. And that's why I think that's such an important piece of learning how to communicate better and have been the leader that I think we all can be.
 
</strong>Michael Hingson ** 1:01:17
So person comes up to you and says, I want to be an artist, not an accountant. And they let's assume, just for the sake of discussion, they're a good accountant. Do you, although you want to help them? Do you try to drill down a little bit and find out why they really feel that way?
 
<strong>Andie Monet ** 1:01:36
Yeah, I do. I do. Because one of the hesitations, I actually have this happen, which is why I thought of it. But I said, Okay, well, you know, what is it about? art that you really like, Andy, you know, because His concern was, he wouldn't have an income, which has pretty reasonable, you know, concern. So I was like, Okay, we have, we have two ways to handle this one. And this is this is my inside voice talking, by the way. One is that we find out how to be creative in his accounting role. Or two, we transition him from an account to creating a place in his life where he can be an artist, and make money, you know, because again, you have to eat right, eat and not be homeless. And so with him, we ended up and I've had this happen actually multiple times, but with him, we actually he kept his job. And we found a way where really, he just wanted to be creative. It wasn't necessarily art, per se. So he stayed an accountant, but he was more into the processes and the workflows and the systems design, and how do we really create a system that's going to not only be more productive, but where he can create that system? Create,
 
</strong>Michael Hingson ** 1:02:58
where there's where the creativity comes from? That makes perfect sense. Yeah, exactly. What are some of the biggest challenges that you've seen that Cust your clients have when it comes to dealing with processes and so on?
 
<strong>Andie Monet ** 1:03:12
Well, besides not having them, there you go. I just had a call today, actually. And it was it was a it was a friend that I met through an event. And she said she called me she's like, I'm losing my mind. I'm literally going to the doctor for an EKG, because my life really my business is unmanageable. And I just wanted to talk to somebody. And long story short, you know, she just felt really lost in being focused about her responsibilities as a business owner. And she felt like she was pulled in multiple ways. And that was stressing and it was now affecting her physical health, which is not a good thing. So my first question to her to her was, do you have processes which i i asked a question, I try to ask the question where she's going to say yes. And she said, Yes, I do. Nice. Okay. Are they documented? And that's where the note came in. Do you have a workflow? On paper? No, I'm like, Okay, so the short answer is, let's get that and you're not allowed to do anything else. If there's a fire, you're not allowed to put it out, because that is somebody else's job. If this is really what you want to do, and she told me what she want to do in her company, then you need to focus on that, and this is how we're going to do it. So I say that because sometimes clarity is a feeling that can only be handled with a technical answer. So with her, we needed it on paper and she needed to her focus was on what we were going to write but other people as An example is they just feel like they can very afraid of numbers. And there's a lot of math anxiety. In fact, I had a, I had somebody recommend never say math on the podcast, because people automatically shut down and I can see that happening. But there's what, there's an education process of explaining, without using the word mouth, what it is that we can provide to them. Right? Would you like to sleep better at night? Would you like to what I say? Would you like to be transformed from a small business owner to a corporate executive in your own business and be able to make financial and operational decisions with ease within a matter of minutes? Or yeah, like, well, then we need to build your infrastructure. That's it. So I actually
 
</strong>Michael Hingson ** 1:05:51
very well, may very well involve bath but you didn't use the word.
 
<strong>Andie Monet ** 1:05:55
Exactly. And in fact, some of the courses I teach are not talking about that. But they're doing that. But because because I started, I started by saying what they're going to get out of the answers that they're going to be able to answer. So they're willing to do a little bit more than they would had I started with the end, as opposed to well, excuse me, instead of starting at the beginning, I started at the end. And it makes a big difference. And I probably didn't even answer your question, frankly. But I was so excited about the,
 
</strong>Michael Hingson ** 1:06:27
you're done. Good. I appreciate that. Let me ask this question that comes to mind changing the subject. So a lot of us who deal in one way or another with disabilities, because we are part of that community and so on. often hear people say, well, it's just too expensive to hire you or you have to buy special things for you. We can't afford that our business doesn't make much money. How do you deal or would you deal with that?
 
<strong>Andie Monet ** 1:07:05
Well, first of all, I think that that's poopoo, poopoo answer. Because you can always get around other days to know I, I just think that's an excuse. And that, again, I know is just my opinion, but if it was important to you, you would find a way. And let's say worst case scenario, worst case scenario is that it does cause a lot of money. But there's more to your business and, and your life than the money that it costs. I think what how are you? Again, it goes back to contributing to the community. And I think that if you can get, you know, whatever, 1000 10,000 50,000 more people that you couldn't get to before, wouldn't that be a good thing, right. And even if, let's say they're not even customers, let's just say it's free to offer something for free. That's still creating intangible and non financial benefits to the world. And although I, of course, I'm more on the philanthropy side of why you should do it. But the financial pieces, there's always a way to do it. And I can pretty much almost guarantee that that anything is possible. Financially, if you have the right things in place, like maybe streamlining something that's going to like something costs $10,000. So let's streamline your operations where you're basically re creating 10,000 in your own company without spending money. So effectively, you have a net zero, like from a financial standpoint, there's always a way, I think, I mean, I've never yet in 35 years ever found something that I haven't been able to solve. We might have had to change the scope a little but other than that, it's all there's always a way. And I just think I just think that the the excuse of money for anything is usually not valid.
 
</strong>Michael Hingson ** 1:08:59
I love the answer. And let me add to it a little bit. The bottom line is in businesses, we spend money all the time to provide accommodations for people. We spend money to have the lights on so that you can see in the dark, if you will. And I don't mean that sarcastically but it is absolutely true. We pay money, to have electricity and to turn on lights to give people computers with monitors and so on. We pay money to have a coffee machine oftentimes, I love to use the example of a touchscreen coffee machine that people who can't see the screen aren't able to use exactly. We spend money in so many different ways. Is it really more expensive to bring in someone who is different than us? Or isn't a time that we start to truly view that as in part, the cost of doing business? I also like what you say is that oftentimes, if we deal with processes, we can save money anyway and make it better. But the fact of the matter is, we spend so much money in businesses on providing accommodations for people. Why is it that we exclude some, and that's what we really need to get away from? Absolutely. There's another side of it, which is, typically speaking, even today. If you hire a person with a disability, and you provide accommodations, to allow that person to become successful in your company, and you encourage that person, and then do what you can to learn, what you need to know, to help make that person successful, there is a much greater chance that that person will stay loyal to you, because you did that, then you will find in most other people in what they do, because they take accommodations so much for granted. They don't think the coffee machine is an accommodation, they think it's something that is perfectly within their right to have because they need to drink coffee. But it's an accommodation by any standards and any definition in the book that you want. So if you provide reasonable accommodations to make it possible for people who are different to be able to function, you will probably very much gain a much more loyal employee than you otherwise would have had.
 
<strong>Andie Monet ** 1:11:30
Absolutely. And I and I still think that goes back to how do you empower people and give them tools to be successful, not just technically in their role, but living with your business? Right. And? And I don't think that, I mean, pretty much what you said, I don't think that hiring somebody that is not like other people should prevent you from hiring them. Right? I mean, if they're, if they're, if they fit your qualifications for getting a job done, and they need some extra things, so Well, that's just, I mean, I'm oversimplifying it, but it's just like, some people only use certain kinds of pens, because that's their favorite pen, or they buy a new chair, because it's more comfortable, or it has a higher back or it has whatever, right? Like those are just tools that you use, and what if you're going to be, you know, taking it in a different way, if you know that you don't like quiet people, that doesn't prevent you from having to hire them, because they're a good fit. Right? It's just, it's the whole the whole mentality of exclusivity of somebody or something, something, but of someone who doesn't fit what you I don't want to say envision but is outside your normal of envisioning, right, prevents you from making that decision, then you're and you're not fit to do your role? Well, I mean, that's again, my opinion, you're not doing your job. Well, if that's preventing you from making a good decision.
 
</strong>Michael Hingson ** 1:13:14
Yeah. What kind of insights might you have for marketing and business development for people and businesses,
 
<strong>Andie Monet ** 1:13:23
communication that, you know, is again, one of those pieces that I think is really critical in marketing and, and sales? Because once you go back to who are not, I'm not talking about target market, I'm just talking about techniques of talking to them, if you can actually talk to your clients in a way where they're listening, and they're understanding. And you know, of course, it goes without saying, being respectful and genuine and all that stuff, of course, then why wouldn't they want to do business with you, right? But you, but it's a, it takes a conscious effort to make those choices about how you're going to communicate with somebody, and that before you can even decide how you're going to communicate with them. You have to know they communicate, and that requires listening. And I think listening is a skill that is not used as much as it should be myself included. You know, we want to share our answers, share our opinions or tell what we think or what we experience and that's great. But when do you when are you quiet? Right? When do you let somebody say what they have to say without interrupting or, or interrupting and saying how you solved that problem. Here's how you can help them or, you know, whatever the case is, so listening and communication are, I think, just so painfully important in business and in sales. But also how do you this is a piece even more so than that, that a lot of people really, really miss is how are you creating value for that person? So for example, How are you getting them more sleep, making them more money, be more confident, communicating better, gaining more revenue, hiring better people like how you have to know how you're going to make their life better. Because once you figure, if you don't do that, there's no reason for them to hire you. Right? You have to be able to provide a value. And whether it's your client or your employee, it doesn't matter, you still have to provide value. And I don't think the average business really recognizes that. And some people defect depend mostly on marketing, like, and I love Coke, but you know, they have you know, life is better with coke. Well, maybe. I mean, it is for me, but that's just because I like Coke, not because I like your motto, you know, what value are you bringing to people's lives? And I can see that over and over again. But it's so so so, so important.
 
</strong>Michael Hingson ** 1:16:06
And that commercial has been around forever things. Remember, from the 60s, I remember going to many movies in the limelight is always saying things go better with Coca Cola? Oh, yeah, it's the commercials. Well, we have been talking a long time and could probably talk forever. But I don't want to bore people too much. Hopefully, we have bored them at all. But we we just need to come back and do some more of this. Right? Yes, absolutely. But I want to thank you for for being here. If people would like to reach out to you and learn more about you and your business and see how you could help them and coach them. How do they do that?
 
<strong>Andie Monet ** 1:16:49
Yeah, well, I always try to send people to my website first, because that's where it's sent. That's my central life. So my domain is Andy <a href="http://monae.com" rel="nofollow">monae.com</a>, which is a n d i e, m o n, e <a href="http://t.com" rel="nofollow">t.com</a>. But I also always love to give out freebies. So the freebie this month is explosive profits planner, for those who have a business. They're also not business downloads on my website for those people who just want some communication leadership or other Tips and Tips and Tricks. But those are usually the two best ways.
 
</strong>Michael Hingson ** 1:17:27
Well, and also, going back to our conversation, even before we started recording, I really appreciate you having gone and looked at accessibility and maybe we can explore ways that you and accessibly could work together to get more people to make their websites accessible.
 
<strong>Andie Monet ** 1:17:42
Yes, I you know what I am super excited about that. I because again, I'm all about loving and being inclusive. And the more we do that, I think that we build our community and, and just love on each other. I mean, even if I don't ever meet anybody, I I know that that's out there for people.
 
</strong>Michael Hingson ** 1:17:59
Well, a much less the process is is inexpensive, and a whole lot less than other ways of doing it. But if people want to reach out, I hope they will, I hope that they will contact you. And we will definitely have to continue these discussions. Oh, I'd be delighted. Now, you said you were starting a podcast at some point?
 
<strong>Andie Monet ** 1:18:21
I am. I am. June, hopefully?
 
</strong>Michael Hingson ** 1:18:26
Well, if you need to guess let me know. But I'm sure other people will express an interest because they're gonna want to learn from you.
 
<strong>Andie Monet ** 1:18:33
Oh, it's gonna be so fun. I mean, I want to interview people and spread the love spread the knowledge, spread the wealth. And it's just one of many ways I always thinking of something that I think of really benefit people. Because, again, I think we just we have as we come together and just really create an environment where we can make a difference.
 
</strong>Michael Hingson ** 1:18:57
Well, you definitely are a person who has demonstrated what I would regard by any standard is an unstoppable mindset. Since that's the name of our podcast. I ought to get it in there. Yeah, definitely. And I want to thank you for being here and helping inspire all of us. And I hope people will take away the knowledge that you've passed on to all of us today, and it'll make everyone's lives a little bit better. And that's as good as it gets.
 
<strong>Andie Monet ** 1:19:24
Yeah, thank you for having me. I'm super excited to share my little insight in the world.
 
</strong>Michael Hingson ** 1:19:29
Well, thanks for being here. And I want to thank you who are listening for coming and listening today. I'd love to hear your thoughts about this. Feel free to email me at Michael H I, that's M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. michael@accessibe.com. You can also if you want to learn more about the podcast go to <a href="http://Michaelhingson.com" rel="nofollow">Michaelhingson.com</a> that's M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. Wherever you're listening to us from please give us a five star rating. We really appreciate your your comments and your ratings. And I look forward to hearing from you about what you thought about today. And I hope that you will reach out to Andy, she's given us lots of good insights. Thanks for listening. Hope you're having a good day. Make it a great week and come back and visit us again next week here on unstoppable mindset.
 
**Michael Hingson ** 1:20:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>From Abandoned Child to Unstoppable Advocate and Teacher with Andie Monet</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/81c50b73-8b58-49fc-a6e6-98491f65545a.mp3?source=rss&amp;ext=asset.mp3" length="55632792" type="audio/mpeg" />
<itunes:episode>35</itunes:episode>
</item>
<item><title>Episode 34 – Not Even Covid Could Change Her Mindset with Lisa Thee</title>
<guid isPermaLink="false">https://pinecast.com/guid/ab2c3c72-af92-4bff-8aca-8942a68f8308</guid>
<pubDate>Wed, 18 May 2022 11:00:42 -0000</pubDate>

<itunes:duration>01:09:28</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f4dd4ae1-ffae-4772-aa42-fc6169efdff6/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>Lisa Thee is a consultant to some of the world's most innovative healthcare and global technology companies including Microsoft and UCSF’s Center for Digital Healthcare Innovation. She is the co-Founder of Minor Guard, an Artificial Intelligence software company focused on making people safer online and in real life. A staunch advocate for the protection of children Lisa is unstoppable in her efforts in protecting children, and in fact families, from online bullies and criminals.
 
You will get to hear this week about this incredible and unstoppable woman. We will get to share many of her experiences including how she has been forced to deal with the effects of Covid-19 and how she continues to move forward today. She will even tell us about how her registered emotional support dog helps her continue to do the work she began many years ago. You can’t help but be inspired and motivated by what Lisa does and how she lives her life.</p>
<p><strong>About the Guest:</strong>
 
Lisa Thee is a Top 50 Global Thought Leader for AI, Privacy, and Safety with demonstrated experience in delivering revenue and solving complex business technology, governance, privacy and risk challenges at scale.
 
Ms. Thee is a consultant to some of the world’s most innovative healthcare, and global technology companies including Microsoft and UCSF’s Center for Digital Healthcare Innovation to accelerate FDA approval for AI use in clinical settings. She is the CEO and Co-Founder of Minor Guard, an Artificial Intelligence software company focused on making people safer online and in real life.  She is a keynote speaker including her TEDx talk “Bringing Light to Dark Places Online: Disrupting Human Trafficking Using AI.” She hosts the Navigating Forward Podcast. She has been named to the 2021 Top Health and Safety, Privacy, and AI Thought Leaders and Influencers and Women in Business you should follow by Thinkers 360. She was recently named to the 2022 “Top 100 Brilliant Women in AI Ethics” global list.  
<a href="https://lisathee.com" rel="nofollow">https://lisathee.com</a>
<a href="https://www.linkedin.com/in/lisathee/" rel="nofollow">https://www.linkedin.com/in/lisathee/</a>
 
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:22
Hi, and welcome once again to unstoppable mindset. We're glad you're here, wherever you are. And we hope that you will enjoy us this week, we have a kind of a really interesting person, kind of she absolutely is an interesting person and some good stories to tell. And I'm sure we're going to have a lot of fun in our discussions. Today we'll talk about AI, we're going to talk about a lot of things related to health care and disabilities and other things. So I'd like you all to meet Lisa v. And I assume you want me to refer to you that way.
 
<strong>Lisa Thee ** 01:54
Yes, that's great. Hi, everyone. My name is Lisa Thi and I am the data for good practice sector lead at launch Consulting Group.
 
</strong>Michael Hingson ** 02:04
And so why don't you tell us a little bit about kind of you younger and bring us up to date and how you got where you are today.
 
<strong>Lisa Thee ** 02:14
Yeah, I grew up in the Midwest. And kind of what people might consider the dress, the Rust Belt these days of Detroit, and studied engineering in school, and came out west to California after graduation and worked in the tech industry for 18 years before I retired as a director at Intel, and their hybrid cloud group and went off to do my own company for as AI software startup, called minor guard and have been working in the entrepreneurship innovation space, in consulting, Keynote, speaking and advising for the past few years now.
 
</strong>Michael Hingson ** 02:53
So what did you exactly do it Intel?
 
<strong>Lisa Thee ** 02:56
Oh, goodness, and also one of those awesome places where you get to try a lot of things. So in the decade that I worked there, I worked in different groups, from supply chain planning, to marketing to it to business development, and ultimately leading their AI solution group working on new applications for AI to improve things in society.
 
</strong>Michael Hingson ** 03:18
So Intel being very much a chip manufacturer and so on. How does AI get into that in terms of why why did they do that?
 
<strong>Lisa Thee ** 03:29
Yeah. So when you have a chip manufacturing company, the way that you increase your available market is to increase increased consumption of compute. So that could be through cloud providers that could be through personal computers, it can be through gaming, lots of different applications. So one of the ways that AI really benefits Intel as a company is by increasing utilization and solving bigger and hear your problems. So whether you're buying compute space in Google, or Amazon, or Microsoft, all of those, all those roads lead back to Intel, because they're providing the chips for the cloud infrastructure.
 
</strong>Michael Hingson ** 04:07
So at some point, maybe we'll find a significant amount of AI on chips. And of course, you've got people like Ray Kurzweil who talk about the singularity, and discuss the time when, well, what we're calling AI or computer intelligence, and human intelligence, Mary and M become all part of the same brain.
 
<strong>Lisa Thee ** 04:28
Absolutely. And in fact, it was hard to wear enabled AI solutions that launched me from being a corporate citizen, to an entrepreneur in my 40s when the iPhone 10 launched, I got a call from a colleague of mine from Apple, and he shared with me that he was no longer under NDA. And he thought we could do a lot in terms of prevention of child abuse online by identifying issues on the chip itself on the phone before they got saved to the cloud. And so that's what launched our company minor guard where we go Because on improving online safety for kids, online and in real life together by leveraging AI and nudity detection, to make sure that they weren't making 30 site decisions that were ruining the rest of their lives.
 
</strong>Michael Hingson ** 05:15
So I'd love to learn more about that. What? What did you all create? And what how does it work? And what does it do?
 
<strong>Lisa Thee ** 05:22
Yeah, so today, our technology inspired some of the changes that Apple made and iOS, when we started our journey, it took 130 unique decisions to block your child from taking a nudey kitty photo, that is illegal content and technically a felony. Today, it only takes a single choice, if you have a family iOS account, and you identify your child is using that device. So we help them to see the opportunity to really focus on safety in a way that was frictionless and allowed kids to be kids and make mistakes, but hopefully not the kinds of mistakes that will follow them for decades to come.
 
</strong>Michael Hingson ** 06:04
How does AI enter into that? I mean, if you would think I can just push a button and my child won't be able to access the site anymore. Where do they I get into that?
 
<strong>Lisa Thee ** 06:15
Yeah, so most apps today are end to end encrypted. So there's not a lot of visibility on the device, once you're in App if you're on a tic tac, or you're on a Snapchat or any of those popular social apps. And so we knew we needed to do it at a device level. Because once it was in the app and software, there was no way to make sure what what was happening. So when Apple you got to the generation with the iPhone 10. And beyond, they had an AI accelerator chip in the phone that allowed for facial recognition to unlock the phone. And by having that AI accelerator on the device that opened up the window to be able to do some detection on the device before you saved, saved it to the cloud. To make sure that before it got into an encrypted vault, you can make sure that a child isn't doing something that's illegal, and will possibly honeypot them for perpetrators.
 
</strong>Michael Hingson ** 07:08
So what does so let's say somebody takes a kiddie porn picture. What does ai do?
 
<strong>Lisa Thee ** 07:17
It identifies that the device is registered to a child through iOS, and identifies that image is explicit, and it blocks that image from ever being saved to the device. And secondly, to check what somebody sends them, it's going to prevent your child from taking their own content, because we learned through the process of working through this challenge with the National Center for Missing and Exploited Children who is the nationwide clearinghouse for all reports of child sexual abuse material online. For tech companies, the public and law enforcement, that 40% of these images are actually taken by children themselves. They're often groomed or influenced by others to make a bad choice. And they don't really realize the stakes that they're entering when they move from being a regular kid to being somebody that has now created and distributed Child Sexual Abuse material, which is a felony.
 
</strong>Michael Hingson ** 08:15
And we're making any kind of progress on going the other way, which is people sending pictures to a child.
 
<strong>Lisa Thee ** 08:22
Yes, I think safety, that is harder. It is. So in my day job, I work with some of the leading thought leaders at the big tech companies in this space. I think there's a very large desire to make sure that the policy groups and the legal teams that are setting the terms of service to align with all the regulations internationally, have better tools were the operators that are trying to moderate that content, to be able to identify it and get it off of platforms. It is definitely a threat to every business owner to be hosting illegal content. I don't think anybody wants it there. It's an industry wide challenge. But unfortunately, criminals don't usually play by the rules, they intentionally find the places where they can break them. And so that's where I think AI comes in as a great complement to the humans, where AI can do what it does particularly well with just pattern recognition, tactical reordering of things to make it easier to process extremely large volumes of data. And make sure that the right things are in front of the moderators at the right time to get the most egregious acts off of the internet as fast as possible.
 
</strong>Michael Hingson ** 09:30
So they're they're always pictures and things like that. But what about bullying and those sorts of things where it's perhaps a lot more textual and so on, does aI have yet any real influence on dealing with that kind of situation bullying and such?
 
<strong>Lisa Thee ** 09:46
Absolutely as as much advancement as we saw on the video and photo side of AI. In the last 10 years, there's a whole new renaissance around natural language processing speeds typically around being able to use AI to detect things in context. So one of the companies that I advice for that I'm really passionate about is spectrum labs, because they are taking over 40 international languages and being able to apply models that are uniquely trained to identify 40 Different abuse types. So whether that be cyber bullying, whether that be Daxing, whether that be human trafficking, they can pick up the signals in the noise, and help moderators to take action on accounts that are problematic and creating harm across the platforms. So I'm really excited about their tech because I've been under the hood of most of these solutions. And I do know that they're able to do things in multi language that are unprecedented. And so that's why I chose to back behind them. I also have some experience working at a business to consumer products called bark technologies. And bark is really focused on parents being able to moderate their own children's communications on social media applications, I know that when mine get old enough, I will definitely be using their product. Because there is a big difference between somebody saying, I just tripped in front of that girl, I like I want to kill myself, and my life is meaningless. I want to kill myself, and having AI help bring the right alert at the right time can change the trajectory of a person's life. And I've seen that many times over. Because it's really connection and humans that help to intervene when things get dark. It's not going to be technology, but sometimes you don't know until you get an alert that they need special attention.
 
</strong>Michael Hingson ** 11:44
Course Gaia, somebody trips in front of a girl that he really likes, what we need to do is to send a message saying you got to call this guy he's really embarrassed.
 
<strong>Lisa Thee ** 11:55
Yeah, that one is recoverable. But when you are mentioning things like time, and your conflict that we know that they're significantly more likely to take action on that feeling, because they've been researching how to do it. And so you know, I am, I am definitely somebody who learned a lot of mistakes the hard way through hard knocks. And I'm grateful that I grew up in a generation where you could make a lot of mistakes, and it wasn't in the public domain for the rest of your lives. But unfortunately, for this generation, that's just not the case. And so they do a lot more typing than talking. And so when you can use technology to that, and especially AI to make sure that you can give them as much privacy as humanly possible. Well, getting the signal from the noise of something is really going from an affordable mistake to a life altering one. I'm really passionate about that. So I think Burke on the consumer side spectrum on the business side are really the leading folks that I see that can really help with this problem.
 
</strong>Michael Hingson ** 12:53
I think you bring up a really interesting issue, which is, as you said, there's a lot more typing than talking today, and I go back generations before you. And I remember growing up, I'm sure I was an oddity, but I wasn't really bullied, we didn't have internet at all, in the time that I was growing up. And I don't I don't think that we had nearly as much bullying as is appeared later. Or at least if we did, it wasn't talked about very much. And there was no social media. But But you are right people type today a whole lot more. How do we get people back to interacting with each other? I read an article, I think last year in the New York Times about the art of conversation has has died or is is not much in existence anymore. And that was all at that time discussing how politicians were treating things, but still, it also involved how they were treating and how other people started treating each other and not conversing, not talking and not sharing ideas and trying to find commonality. How do we deal with that?
 
<strong>Lisa Thee ** 14:11
It's a really good question. I wish I I wish I knew the full answer, there's a few things that come to mind. The first is that empathy is a very slow dobro skill that requires a lot of face to face communication. And in a lot of cases, this generation just isn't having as much opportunity to see the impact of their words, and how they can affect other people. So I think it allows them under the veil of anonymity online to speak to people in ways they wouldn't in real life. And I think that extends to adults as well. So I think a lot of it is really seeing the impact of your words and connecting back with that humanity piece. And the second piece I wanted to mention was really around the areas of cyber bullying and what does that like versus maybe what some of us who are in older generations experienced bullying is not new. No I do think that the 24 by seven never able to get away from it is. So you may 20 years ago, when I was graduating from college, you, you may have had a bad experience. And people may have been really mean to you when you're at school, for example, but you could come back to your apartment and just be separated from it, and have a little bit of a break and a respite and to be around people that were maybe more positive in your life, maybe that's your family, and maybe it's your friends. But you could you could get a break from it. Today's generations, they are scared to go to sleep, because they want to know what's being said about them at two in the morning. And I can relate in a small way. I mean, when I made a mistake, when I make a mistake at work, for example. I know I'm looking for that email from my manager or my client saying that it's okay. And we'll be alright. And this is how we're going to fix it. And when I have, I don't have that reassurance or that connection that it's going to be okay, and people are bombarding me with messages about what a problem this is. Now, I certainly feel anxious, I don't think there's any solution for that human condition. So I actually have a lot of empathy for growing up these days, they don't have a lot of room to make mistakes and, and grow from them. And realistically, I don't think humans are much different than computers, they learn much more from their mistakes on their successes. And that's how we advance AI is all the failures. And I think that's how humans learn as well.
 
</strong>Michael Hingson ** 16:34
Well, I think that's right. It's not just you learn from your failures in ai, ai, you learn from your challenges, your failures, as you said, much more than your successes in real life, just because the mistakes and the frustrations stay with your consciousness longer. Oh, I did that really? Well. Great. And then you move on, oh, my gosh, I screwed up. What? What is that going to do to me, and it's not anything new to have those kinds of feelings. But we do have today, such a much easier advice environment, on the parts of so many of us to ignore dealing with it, like you said, you wait for that email, and somebody doesn't take the time to say it to you to send you the email because they're off now doing other things. Whereas in the past, things were done much more face to face.
 
<strong>Lisa Thee ** 17:28
Yeah, you have much more real time feedback. And yet, you didn't have an eyes on culture, like work ended at a certain time. And I think there's been a lot of studies post pandemic that as we've shifted to a more virtual work environment, people aren't really having a hard time guarding their time at both ends of the day. Now in a way that wasn't as big of a problem when we had commutes. And when we had a lot more face time.
 
</strong>Michael Hingson ** 17:52
I have heard many times the joke about people, kids in the back of of cars, parents are driving in two kids sitting next to each other. And they're texting back and forth rather than talking. And I've actually seen that I've been in vehicles where they do that. And to me, it's just hard to fathom. Why don't you just talk to each other?
 
<strong>Lisa Thee ** 18:15
Privacy? They don't want the adults to hear it. Right? Yeah, that's true. Yeah. When you, when you put yourselves in the shoes of a digital native, they just they've had so much more access to information than we did so much younger, they have a lot more complexities to manage through in terms of social structures and growing up, and everything's public. So I can understand wanting to keep something between a couple of people because it's not so easy to do anywhere else in their lives.
 
</strong>Michael Hingson ** 18:47
Right. The other side of it is that I think to some degree in the past, when a family was in a car, and people were sort of forced to talk to each other, it did help invoke a better and higher level of trust than just keeping things private. Oh, I don't want them to know, because I can't trust them. So we've we've lost some of that trust that we used to have, it seems to me, I may be misinterpreting. But that's kind of what it seems.
 
<strong>Lisa Thee ** 19:16
Yeah. For me, what I've observed is we're making trust a problem for families and consumers and individuals versus looking at it at a societal and platform level. And I'm really hopeful as we come out of 2022 that we start to get more regulation around was expected from platforms to keep kids and families safer. I don't think this should be a consumer problem. I think this is a legacy of, you know, the growth of social and mobile and cloud that we've seen over the last 20 years. When we looked at regulating this industry 20 years ago. We just couldn't have envisioned the law So we live today. And you know, going into this whole Metaverse of web app three dot O generation, I think we have a lot more people online, we have a lot more opportunities for harm, as they're interacting with each other as building community has gotten so much easier. And it's time for us to be thinking through policies like we do with cybersecurity. On the digital safety side, that's where I'd like to see trust grow by having a level playing field for all the innovative startups all the way through to the large, multinational corporations. What we all agree is just off limits. I think today, there's just too much gray zone,
 
</strong>Michael Hingson ** 20:39
it seems to me that a lot of that is going to have to be done within the industry, because the politicians are so divided. They won't agree or do anything with it you had for four years, one party in power, who was just from their political stance against regulation doesn't matter what it is. And now we have a different party in power. But still, the people who don't want regulation or who say they don't want regulation, that's part of the interesting thing. It seems to be part of the time, what we're seeing are people just oppose each other just to oppose each other, rather than dealing with doing the right thing.
 
<strong>Lisa Thee ** 21:20
Yeah, for me, what I can say about this is I don't usually get the call until it got pretty bad. And trust me, the things that I get involved in, these are not tweener situations, right when the victim is six, or under which by the way, 56% of victims of child sexual abuse material are whose privacy is more important, the adult that's trying to consume that for entertainment value, or the crime scene victim who's having their images consumed for the pleasure of adults, I think the privacy in the regulation needs to fall a lot more on protecting our legacy and our next generations and protecting people's rights. And if people really understood the level of severity of what's being searched for and how an invasive the technology has to do it, it's very lightweight, just like a spam filter, I think there would be a lot less opposed to regulations. I think I wish that we could get better at helping people understand that if you really want privacy fully, you need to make sure that you turn off all of your spam filters to right like we're willing to make trade offs for privacy to not get attacked by criminals. Why would children not deserve the right to be able to use very labor? Wait hash matching technology that is not invasive? It's not going through your emails, personally, it's looking for picture matches for reported crimes, things like that. without even opening your stuff. I think if people really understood what we were talking about at that level, there would be a lot less gerrymandering happening in politics.
 
</strong>Michael Hingson ** 22:56
How do we deal with that? How do we make that happen? How do we get people to understand? And I guess that's really getting back to the whole issue of we're so polarized today. How do we break this logjam?
 
<strong>Lisa Thee ** 23:09
I would love to say that I have an answer. In 2021, I did a TED talk on the topic and started a petition to try to get some of the Department of Justice recommendations into the regulatory bodies for communication Decency Act 230 revisions, they, they did interviews with industry leaders and advocates for victims and the NGOs that do best in breed and came up with some very comprehensive and very rational guardrails that we could be adhering to. And I really hope that as Europe and the US are looking at some of these new bills, we don't get pulled to the to either side of all the things we disagree about, but we've had something we can all come together on. Unfortunately, I don't think that that helps people get reelected by being agreeable. So we'd love to see more pressure from people writing to their local representatives that they expect movement on this. And if you want to learn more about the bill that the petition and support that it's on my website, Lisa <a href="http://v.com/ted" rel="nofollow">v.com/ted</a>. Talk.
 
</strong>Michael Hingson ** 24:27
th, Lisa v th e,
 
<strong>Lisa Thee ** 24:30
right. Yes. And I I've been working with my California representatives to try to get some legislation brought forward because this is far overdue. We're gambling with things that are just the stakes are too high for kids.
 
</strong>Michael Hingson ** 24:47
Is the industry moving toward doing more to truly and not only intellectually but emotionally regulating itself on this It doesn't have to be left to the politics to do it and the politicians to do it.
 
<strong>Lisa Thee ** 25:04
I think that anytime you need to clean up technical debt and be looking for criminals abusing your systems, there has to be some kind of incentive or policy in place to make sure that you get the appropriate amount of funding. I have never met anybody that works in the industry, whether it be at Google or Microsoft, or all the other places that doesn't do this work, because they care. There's a lot easier ways to make a paycheck with a data science background, trust me. But unfortunately, a lot of times the boards in the C suite executives don't fully understand what it takes to do this, right. And it's grossly underfunded. So I think regulation will be the place where it allows them to make better trade offs for shareholders and better trade offs for their leadership to understand why the investment is absolutely mandated. And I think the other challenge you get into so you get a lot of hero complexes here and you get people that will just work themselves to the absolute core like to the bone. And it's because how do you ever measure someone else's suffering against your own? I gave myself PTSD, in 2017, from working every night, every weekend, on morphine drips in the hospital after injuries, because I had a really hard time turning it off, when you know, what's really going on. And I think that's why regulation really matters. We need to make this everyone's priority, that actually gets done. And I think we wouldn't see privacy and cybersecurity come to the forefront for a long time until regulation GDPR allowed people to make those investments, I think we're gonna have to see something similar in the digital safety front to help companies come along. I don't think there's a lack of talented smart people that can innovate and do what needs to be done. But there needs to be an impetus to act. And that's going to come from regulatory bodies.
 
</strong>Michael Hingson ** 27:08
We live in an era where it's not new, but people say, Well, we've got to do what we do. And we're all about just getting money for the shareholders. And personally, I understand why people say that. But companies were also originally formed many times from an entrepreneurial standpoint, to do something good. But we lose that along the way. And we get to the point of well, we're just all about making money for our stockholders.
 
<strong>Lisa Thee ** 27:39
I think this one is a little bit trickier. I think there's a lot of unintended consequences going on. When you build a platform to connect the world and have all these visions and wonderful ways it can happen, you're probably not thinking about the creepy guy in Estonia, that's going to start targeting sixth grade girls and Columbus, Ohio. When the nefarious actors typically are, innovate faster than these companies can keep up with. In terms of the ways they're misapplying their technology. So I think a lot of it's going to always be a balance of pushing a ball. I do think that the same way that privacy has really gotten much more regulated, I think we're gonna see online safety going that direction as well. And looking forward to that day, I don't anticipate by the time that Gen Z is parenting, that they're going to have the same struggles that I do with a nine year old and a 10 year old in the world. And I look forward to that, because they've grown up with this stuff. And they know how people use it. And they're not naive. I think right now we have a huge education gap, with our lawmakers, with our citizens, on really the ways that people are taking advantage of access to young people.
 
</strong>Michael Hingson ** 28:59
The kinds of things you're saying, to me, it seems, are things I've heard before. So what I'm saying is, I don't think they're necessarily new. So I think there's a little bit more to it, then people are just totally uneducated or uneducated. We're also not seeing the will to change and you're right with the Gen Z environment. hopefully over time, the these kids growing up, will recognize that we've got to change the world. But I hope that it happens before then because it's not like the concepts are new. It's more that we're not yet emotionally accepting it as such a reality in all of our lives unless we're specifically hit by it with a with a specific or concrete example for our child.
 
<strong>Lisa Thee ** 29:53
I have to have some tough talks with friends and family at least a couple of times a year and it's usually the somebody comes to me because something's happening in their family with one of their kids on safety. And I tell them what I know and what they can do. And then oftentimes, they don't want to do that, because it's a lot of work and who the heck has extra time for anything right now, or they don't want to make their child feel like their privacy is being invaded or a whole host of reasons. And then I get a call six to nine months later with law enforcement involved when people are missing when you know, things have gotten really off the rails. And I got to the place where I had to tell people look, I am happy to help you. If you are willing to take multiple hours to get things set up properly. And if you're not willing to commit that in the next 48 hours, I can't help you. Because I can't sit here and just wait to watch the train wreck. And I think that that's where the policy piece comes in where platforms have to design in safety by design. And parents don't need to be investing hours and hours and hours to set things up properly. Because frankly, I have an engineering degree, I founded an AI startup, I consult for some of the biggest thought leaders in this area. I don't know how to set their crap up. I don't I don't think this should be a consumer problem.
 
</strong>Michael Hingson ** 31:16
Oh, I hear you. And that's what I'm getting at. It's not like this information is new. And it's not like these people don't have the the industry doesn't have access to the information, and probably has heard it. But they under strict
 
<strong>Lisa Thee ** 31:32
chair, they don't lose market share. If they don't do it. That's the problem. We vote with our feet.
 
</strong>Michael Hingson ** 31:37
Yeah, that's that's the problem, we're still back to. It doesn't matter how important it is to do. From a reality standpoint, emotionally and intellectually. We're not there yet.
 
<strong>Lisa Thee ** 31:50
I mean, I tried to hold myself to a different standard, because I do have more access to information. And frankly, nothing the Facebook whistleblower service is new to me, but it to her being, you know, testifying to Congress before it kicked my Facebook habit, again, for like the fourth or fifth time. It's hard to stay away from some of these platforms, because they are a way for us to connect. They are a way for us to educate ourselves. They're fun. And I think if adults have a hard time staying away from things that aren't necessarily good for them, I think we have no right to expect the next generation to do better.
 
</strong>Michael Hingson ** 32:28
Not until they get older and hopefully become wiser.
 
<strong>Lisa Thee ** 32:31
I mean, your brain doesn't develop to anticipate long term impacts of your decisions fully until you're 24 years old. What are we expecting out of 1415 year olds? It's nonsense.
 
</strong>Michael Hingson ** 32:42
Yeah, much less six year olds?
 
<strong>Lisa Thee ** 32:44
Absolutely. No question. The age of my first phone, globally is estimated to be 10 years old these days. first smartphone,
 
</strong>Michael Hingson ** 32:52
I like actually, I got my first iPhone in 2009. It was the iPhone three, three, 3g. And so we've been using them ever since. And they're a wonderful tool. That's also part of it is that we've got to recognize it's a tool. But we also need to develop in our own minds much less in a regulatory way. What it really means to be able to positively use the tool and cut out some of the negative stuff. And it is just so easy to do that today to have all the negative stuff. It's so frustrating.
 
<strong>Lisa Thee ** 33:28
It is I think we'll continue to improve and innovate. I think there's too much more awareness of what really can happen. I think that some some of the places where I'm seeing a lot of innovation in terms of regulation and safety by design are coming out of places like Australia, huge superfan of the Safety Commissioner over there. Julie and Julie came from the tech industry and kind of knows where some of the popples are, and is starting to bring regulation that really can bring us forward in terms of hate speech in terms of cyber bullying in terms of protecting children. So I I feel like we will get there. I just wish we have gotten there already. I'm impatient at this point. I've been working in this field since 2015. And I'm ready to see some real movement
 
</strong>Michael Hingson ** 34:21
Yeah, it's it's got to be very frustrating for you because you're very close to it and you have children of your own and all you can do is do your best to bring them up and teach them how to make the right decisions and hopefully they'll do that but it is easy to to make a mistake and there's such a fine line today.
 
<strong>Lisa Thee ** 34:38
And it's not the parents negligence, it's we're not You're not set up to win. And even if you keep your kid off of it, they go to school and totally on unsupervised and have older siblings that you know it. We need. We need help. We need help.
 
</strong>Michael Hingson ** 35:03
Personally, I'm gonna start to worry when I get an email from someone that says that your dog just complained on Facebook that you weren't giving him enough bones, then I'm gonna worry.
 
<strong>Lisa Thee ** 35:14
There you go. I think AI to translate animal language would be a very interesting application, I only has to say about me,
 
</strong>Michael Hingson ** 35:25
it would be a whale out but not too many negative things. I think that there's a lot more positivity going on than we think. But they're very strategic. Some of these dogs are very intelligent. We had we had a dog. She was a breeder for Guide Dogs for the Blind. One day she was on the bed chewing on a bone but the bone kept slipping. Do you know what do you know what a doughnut is? I'm not sure I do. It's a it's a rubber doughnut. Very tough. It's really hard to to chew up. And in fact, I think they come with a warranty that if your dog happens to do it, which is very rare. They'll replace it for free. But it's it looks like a doughnut. Well, anyway, so our dog Fantasia was chewing on this bone and kept slipping away. She just deliberately left the bone on the bed, jumped down, went and grabbed a doughnut brought it back up on the bed. But she then picked up the bone, put the bone in the hole of the go nuts, so she could chew it and it wouldn't slide around. tool users tool users all the way
 
<strong>Lisa Thee ** 36:30
up. Absolutely. I also love their attunement. I feel like my dog knows the emotions and feelings of everybody in the family and knows who needs to snuggle and who needs a lick and who needs cuddle. At all times. They're they're really wonderful complements to our lives.
 
</strong>Michael Hingson ** 36:46
My fourth guide dog was named Linnaeus, she was a yellow lab. We were at a party and I, I took the harness off because everyone knew Lynnie. And so we let Lynnae wander around and visit people. And our pastor was there. She came up and she said, You know, it's interesting, Lynnae clearly is empathic and intuitive. She goes to the first person who's the most in pain, and then she'll visit the rest of the crowd. And you know, she said I don't mean physical pain. And when we started observing Lynnie that was absolutely true. And because Sheree had seen her at several parties, and so new Lynnie well, but it's absolutely true. They do have a lot of empathy and they know what's going on. You know, I've talked about that with me and the World Trade Center. The decisions that I made on September 11 came in large part because of what I saw Roselle doing and not doing. Because I've been working with dogs so long, Roselle there was a colleague who started shouting, there was fire and smoke above us. And there were millions of pieces of paper falling outside the window, and I could hear the stuff falling by the window, but I didn't know what it was at the time. But you know, David said millions of pieces of burning paper, I believed him. But with all of that Roselle is just sitting next to me wagging your tail going woke me up. i What are we doing here? And so that told me that whatever was going on wasn't such an imminent issue for her that she was even the slightest bit nervous.
 
<strong>Lisa Thee ** 38:22
Interesting, and then forgive my lack of awareness. How did you proceed out of that building with her guidance
 
</strong>Michael Hingson ** 38:30
downstairs. I mean, that was the only way to go. I was the Mid Atlantic region Sales Manager for Quantum. So I ran that office, and I spent a lot of time learning about emergency preparedness, what to do in emergencies and so on. And part of that actually led to why we're calling the podcast unstoppable mindset, because what I actually develop that day was a mindset. Well, not that day, but before that day of what to do if there's an emergency. And I really got to the point of knowing that whatever happened, if there were ever an emergency, I was as prepared as I could be, to deal with it. Now, of course, there are things that could have happened, that would have changed all of that, like the building just collapsed, and in which case, we wouldn't be here. But it was truly all about developing a mindset. And I think that gets back to what you're talking about here. We've got to change our mindset. And that's what what I did on the days before in the months before September 11th was develop that mindset. So I always observe what my guide dogs are doing anyway. And so it was a natural part of things to go oh Roselle is not acting nervous at all. So I believed everything that David said about what he was seeing paper falling burning paper falling fire above us and so on. But whatever was happening was in such an imminent issue, that we had to panic and just run out of the office, which wouldn't have done any good anyway.
 
<strong>Lisa Thee ** 39:58
Wow. Wow. Yeah, and I think that's exactly a great lead in to some of the things that I learned about in digital safety for the other folks that are maybe listening to this and a little bit nervous about what their kids are doing online, after hearing me, and that is, you know, teach your kids to do emergency drills, we teach them for tornadoes, we teach them for fires, we teach them for all sorts of natural disasters, that oftentimes will never happen in their lifetime. But coming across something on the internet, that's inappropriate, or makes you uncomfortable, is probably going to happen to 99.99% of kids, before they turn 18. And so I think one of the tricks that I've learned through being in the industry is really, you know, teaching your kids what to do when they do have that moment. So it's the stop, walk and talk method. And I'm sure my kids are sick of hearing it from me, but it's when you see something that makes you feel uncomfortable, you need to stop what you're doing, walk away from your computer, and come talk to a trusted adult, and know that I'm not going to freak out, I am here to support you. And that secrets can't live in the dark.
 
</strong>Michael Hingson ** 41:10
That is, of course, the other part of it, which is that you have to react appropriately and help even stronger, encourage and emphasize and enhance the trust, which is what you're really implying. And it's important that kids understand that parents really mostly do want to have that trusting relationship, there are some who give up those responsibilities, which is unfortunate. But that's not generally what happens.
 
<strong>Lisa Thee ** 41:41
And that's why I don't say talk to a parent, maybe it's talk to a trusted adult, maybe it's his uncle, maybe it's a teacher, maybe it's my market research was the majority of times that kids come in contact with the adult world online. It has come into being pushed towards them. And it's not something they're actively seeking out. And shame is a huge deterrent from getting help. And kids are not equipped to be able to handle the coordinated behavior and malicious adults is just not a fair fight. So I, I tried to remind that myself and them that I have the mindset that I'm here to be a resource for you and not to make this about my shame triggers not to freak out and overreact. I'm teaching you how to be in the world. And the world sometimes can be a little messy. And I know that criminals are looking for easy targets. They're looking for the people that don't have somebody that has their back. Yeah. And I don't ever want to put my kids in the position of not having somebody behind them.
 
</strong>Michael Hingson ** 42:48
Did you have any of these kinds of experiences growing up bullying or those sorts of things?
 
<strong>Lisa Thee ** 42:53
Nope. Um, my drought of this came mostly from my travels in my 20s as a global IT manager and until I hit 36 countries before the age of 30. Seeing in the business hotels, I was often mistaken for a flight attendant. So people acted really comfortable in their own environment. And I saw a lot of the business travelers taking advantage of human trafficking victims, it was very blatant. And it was something that really cemented in me that when I was in a position where I could have the authority to do something about this crime that I would, and that came later in my 30s. But it was my it was the fuel and AI engine, so to speak, to say, what's the point of being a woman with any kind of power in the world, if you're not advocating for marginalized women and children, I, there's, that's the only reason to keep doing what I do every day.
 
</strong>Michael Hingson ** 43:53
I think I said earlier was fortunate and not having any real bullying or anything like that. Now I faced discrimination as a blind person. I've had a number of examples of people who discriminated or treated me inappropriately because of being blind. And I think the first example of that was when a high school superintendent in our district decided that my guide dog wouldn't be allowed to ride on the school bus because there was a rule in the district that said, no live animals allowed on the bus, which was well, which it was contrary, contrary to state law, also at the time, and he was a bully. And so he was really trying to just make his position, the only one that mattered to them and disregarded everything else. And it actually took getting the governor of California involved to fix it. But the Governor did. As I tell people I would have loved to have been a fly on the wall when the superintendent was summoned to say perminova over it. But the next week I was back on the bus.
 
<strong>Lisa Thee ** 45:05
I love that. It's awesome. It is so nice to see people that are abusing positions of power and authority to have some kind of accountability. I'm glad you didn't just advocate for yourself, you advocate for everyone that comes after you, right?
 
</strong>Michael Hingson ** 45:20
Sure. The The interesting thing about it is we first took it to the school board. And the board voted, even though we pointed out the state law, we pointed out case law my father did that demonstrated that the penal code in California took precedence over a rule in the school district, the board voted three to two to support the superintendent. That's how cowed several of the people were, or just took the position. Well, the superintendents, the boss, and we got to go along with what he says. And that's why it eventually went to the governor. But it was my first lesson in the fact that because I happen to not be able to see, I would be treated differently than than other people.
 
<strong>Lisa Thee ** 46:02
Wow, that's really powerful.
 
</strong>Michael Hingson ** 46:07
But it happens. And, you know,
 
<strong>Lisa Thee ** 46:09
I'm glad that you have a family that supports you, not everybody has the luxury of a functional family, to advocate for them. And that's why I do what I do. I'm not really worried about this happening to my kids to be honest, I they have a lot of advantages. But there's a lot of kids in foster care, there's a lot of kids that are maybe from families that maybe the LGBT community or other reasons are not under the protections that are. And I want to make sure that we we rise as a society for our most vulnerable, not only the privileged,
 
</strong>Michael Hingson ** 46:48
well, and you are taking the steps that you need to take with your children so that they grow up aware they grew up, hopefully wiser for it. And they grew up trusting their mom,
 
<strong>Lisa Thee ** 47:02
we'll see the jury's out time will tell the talks about Stranger Danger online and drives him nuts. Who knows?
 
</strong>Michael Hingson ** 47:13
That's right. I mean, you know, who knows what will happen, but all you can do is your best. And ultimately, you've got to live with that, that you can only do your best. And, and so you just kind of move forward as best you can. I'd like to read because you brought it up, you've experienced COVID, and so on, and which brings up the whole issue of, of disabilities, which is, of course another whole subject about people and how they treat people and so on. So I'd love to learn a little bit more about kind of, if you will, what happened to you and where you feel you fit now on the spectrum of people with disabilities and what where you feel society isn't all
 
<strong>Lisa Thee ** 47:52
that great question. So I was early to being exposed to COVID. I got sick in June of 2020. Well, before testing was readily available. And we knew what the possible long term effects of this disease were. My husband got it at the same time, unfortunately. And thank goodness my kids didn't. So very interesting all living in the same environment. But the adults were susceptible and the children weren't. I didn't have a lot of the classic symptoms they were looking for at the time, I never had a fever from COVID. I had pretty mild symptoms, according to the classifications, but unfortunately, it awoke at something in my immune system, that it's still having a hard time turning off. So since having COVID, and being diagnosed with long COVID with neurologic mild neurological impairment, I've lost half my hearing in my left ear, I have the hearing of a 60 something in my 40s I have a lot of Gi challenges that take a lot of medication to keep under control. And I get a lot of brain fog and insomnia because sleep apnea, so I have to be treated for that. And now I'm in the process of physical therapy and occupational therapy to recover some of my processing time and my brain when I'm trying to use my executive functioning skills. So as somebody that was labeled gifted before I started kindergarten, it is really, really hard to manage through the world. At the bottom 2% of the population, it's very foreign from what I've known before now, and I get lost picking my kids up from school. I sometimes am in a room and I don't know why I'm there. It is really hard for me to learn new things. Fortunately, I have a lot of things I learned before I got sick, but I still have a lot of access to. But new things are really, really tough for me, logistics names, things that I would just do without ever thinking about it. And I'm on disability from work right now I'm on a reduced schedule, I have been for a year and a half. I don't want to be put out to pasture I want to be part of the world. But unfortunately, that's as much as my body can handle at this point in time.
 
</strong>Michael Hingson ** 50:33
I have a friend who has brain cancer, and she's had it for several years, and she has gone through several brain surgeries and has had to work totally from home and not able to an infant back home is right now across country from where she works and so on. So it's it's a challenge. But the fact is that sometimes things occur, and she's, she's going through it pretty well. And she is able to, to move forward, although sometimes there are setbacks, and then those occur, but but she's really, she's really learned to be as strong as she can be at addressing it. So for you, what are they what are you doing, or what what can be done to kind of help some of the issues of the brain fog or the mental activities and so on?
 
<strong>Lisa Thee ** 51:26
No, I'm the results of my full diagnosis are only about a week old. So I'm sitting with a lot of acceptance right now, that's a big part of the game is just accepting that this is medical, it's not something I will be able to will myself thought of, or practice crossword puzzles and be done with. So I think part of it is reducing my stress around expecting more for myself and what I'm capable of today. I think secondarily is learning to how to have boundaries with friends, family and employers, what is possible for me, my doctor has been a really great partner in all these believing me and helping me get the right resources, make sure that I can, you know, keep my hours down, because I function very well, when I'm not fatigued, I just get fatigued much quicker than most people do post post injury. And I think also, you know, we've seen the impacts of the pandemic, disproportionately pushing women out of the workplace, or back to the 1980s levels of representation. So I feel really grateful that I have an entrepreneurial background to fall back on. I don't think I could keep up in a full corporate environment today. And I'm really grateful for advocates that I have within Funch consulting, that allow me to work and do what I do particularly well, in the times that I can do it so that I can still be part of society and make those accommodations. I'm really grateful for that. But I must admit, it's so really painful. When people clearly are expecting me to do things that I'm just not capable of, because I don't look disabled examples. So Girl Scout cookies for the last five years, totally not a big deal. I couldn't reconcile the number of boxes and what we ordered this year, I just simply couldn't do it. Or, you know, my kid forgot to I drop my kid off late to school this week. And they're like, Okay, you just need to go here into the attendance person and write this email and do this and do that. And I had to be like, I'm sorry, I have brain damage. I am not going to have the wherewithal to do that. On top of everything else I'm doing today, like, Can this be enough? You're seeing me right now seeing that my kid is here with me? Can you make an exception? And I found that unless I'm more vulnerable and actually say I have a disability, can you please? People are really kind of condescending, to be honest. And so I'm still tinkering with it. I haven't really come up with the way to protect my dignity and get the accommodations I need. Do you have any suggestions? Because honestly, I'm a little newer to this.
 
</strong>Michael Hingson ** 54:24
What did the attendance person do with a fine with that?
 
<strong>Lisa Thee ** 54:27
They argued with me three times until I said I have brain damage and then they stopped.
 
</strong>Michael Hingson ** 54:33
Yeah. The The problem is we haven't taught each other how to be inclusive and we haven't taught ourselves to address difference. So you're right people expect you just because you look quote normal and have quotation to be normal, even though in fact you might not be dyslexic. He is a perfect example of that kind of thing where it's an invisible disability, but it affects many people. And people have learned ways to address the issue, and sometimes hide the issue. But they've, they've learned to be able to be successful. And I think the biggest thing is, is what you're saying and doing right now you accept it, you accept the fact that there is this, this change in your life, which classifies you as a person with a disability. And there's nothing wrong with that. If you can address some of the issues medically or, or in some way, and your physical and occupational therapists and others can help you address some of that. And it may be creating new neural paths and of some sort, or it may just be that some things won't totally go back the way they were. But if you accept that, and figure out how to deal with it, that's the best that you can do.
 
<strong>Lisa Thee ** 56:04
Yeah, I think I'm early in that journey. But I know that that's where I need to go next. And it's funny, I've technically been on disability, because I've worked part time instead of full time for almost a year and a half. But it wasn't until I got that final doctor's diagnosis, that I able to accept that that it's real. And even though I'm living with it, like they didn't say anything in that report that I couldn't tell you what's happening all the time, seeing it validated in writing, with specific tests that they don't know anything about me, and they can detect, it really helped me come to at least say, Okay, I don't need to blame myself anymore for this. And I don't need to hide all the places that are hard for me. And maybe this is as good as I'll be. Or maybe I'll improve over time with new learning new ways. Like you mentioned with dyslexic people. I mean, how CEOs are dyslexic Creative Learning. Well,
 
</strong>Michael Hingson ** 57:06
that's exactly right. You know, Malcolm Gladwell wrote the book, David and Goliath, and he talks in there about CEOs who are dyslexic, they didn't say anything, but they learned to deal with it. And the fact is, I still take the position that there is not one person on this earth who doesn't have a disability. For most people. It's you depend on light. And I sometimes say that facetiously. But it is absolutely true. You don't have access to electric lights, or candles, or whatever power goes out, and you're not in a room with a window, you're most likely in a world of hurt. We've developed accommodations for that, because we've invented the electric lights, they, yes, Thomas Edison and others invented the electric light. And, and we have done a number of things to allow light to be around whenever we want it. It doesn't change the fact that in reality, physically speaking, most of us still have that same disability.
 
<strong>Lisa Thee ** 58:12
I mean, at the end of the day, 2021 was tough, I was getting scanned for brain tumors, I was getting many, many medical tests, I probably didn't go two weeks without some kind of doctor's appointment the entire calendar year. And I still had to deliver a TED talk that I get selected for before I got disabled. And when it's really hard for you to learn new things, it's really hard to memorize, even if you wrote the speech. And I mean, until the week I was on that stage, I really wasn't sure, really until the morning of if I was going to stand up there like a deer in headlights and not be able to deliver it because they don't allow any visual aids in the TED family.
 
</strong>Michael Hingson ** 58:58
And he's they're smart. They're smart. Who needs visual aids? That's what I say,
 
<strong>Lisa Thee ** 59:03
You know what, you know, who needs them? People with neurological damage?
 
</strong>Michael Hingson ** 59:07
Yeah, no, I understand. Yeah.
 
<strong>Lisa Thee ** 59:11
You know, I don't think many people that would follow me on social media on LinkedIn or such would envision that I have a disability. And so I just encourage everyone to be generous with their kindness for people you never really know what people are managing through. Most of 2021 Even though I was named a top 50, global thought leader in AI, privacy and health and safety and they did a TED talk. I was in bed by two o'clock because I couldn't physically hold my head up. Yeah. So
 
</strong>Michael Hingson ** 59:47
and, and the reality is we we don't need to and shouldn't pity ourselves. Sometimes. Yeah, you have to have a little pity. But ultimately, what we have to recognize is We are who we are, with whatever gifts we have, sometimes those gifts change, but we we have the gifts that we have. And what we need to do is to maximize our ability to use them. And sometimes that also helps us grow and improve our ability to use gifts. But it is ultimately a mindset. And it is a mindset that we need to adopt to basically get ourselves to recognize that we can probably be better than we think we are.
 
<strong>Lisa Thee ** 1:00:31
And that's actually what's inspired me now to write my book, the 90 day career cleanse, how to go from burnout to sustainability, sustainable living, because I had to learn a new way, it wasn't an option. And I see a lot of people suffering right now with feeling like they can't keep up. And they can't keep doing this. And I want to give some lived experience and some hope and some frameworks to people to be able to make that transition more gracefully. Because it's a lonely road when you're in the middle of it.
 
</strong>Michael Hingson ** 1:01:01
Well, how is your puppy dog helped you in terms of dealing with all the things that have happened to you.
 
<strong>Lisa Thee ** 1:01:09
Um, I think one of the strongest ways he helps me as accountability. He doesn't care how I feeling he expects a walk every day. And that gets me out in the sunshine and helps me see the tops of the trees and the blue skies of California and be reminded at how little anything I'm doing matters in the scheme of the world and not to be so hard on myself or others. I think the other ways that he helps is, you know, the, the cuddles and snuggles and the attunement. I mean, you can't be in your head and not be present in the moment when the warm cuddly puppy in your lap, that you're heading, it just brings you back into your body. And I find so much of what needs to happen to get through the stressors of life and mental health, whether that be mental health or medical, or, you know, just the the wear and tear of adulting is getting out of your brain and into your body. And I think that's where animals really help.
 
</strong>Michael Hingson ** 1:02:11
We have been talking for some time about writing a book, of course, I wrote thunder dog, which has been a number one New York Times bestseller, and it's actually called Thunder dog the story of a blind man, his guide dog and the triumph of trust. And if you out there who are listening to this have read it hope you will. Alamo says that it would be really great Elmo being my guide dog. It'd be great if you buy books, because we need to get money for kibbles. So you know, just keep that in mind.
 
<strong>Lisa Thee ** 1:02:38
More of those donut toys, right?
 
</strong>Michael Hingson ** 1:02:40
And go nuts. Yeah, well, he's got a couple of he plays with them. But, but the thing about it is that in there, of course, I talked about being in the World Trade Center. And we talked earlier about the mindset that I developed, that kept me from being afraid or allowed me or helped me use the fear, if you will, that I had to help me focus. But I've never taught people how to do that. So we're actually writing a new book, The working title right now is a guide dogs Guide to Being brave, awesome. And we're going to we're talking with people about fear and the things that that they have accomplished and overcoming fears and so on. And of course, we're emphasizing a lot with animals. So if you don't mind, we're going to probably see if we can draft you to be interviewed for the book.
 
<strong>Lisa Thee ** 1:03:26
Oh, it will be an absolute honor. Thank you.
 
</strong>Michael Hingson ** 1:03:30
And, you know, we're really excited about it. Because there's so many things that and we've talked about it here that we talked about in our lives, that are creating so much fear, we've got to be able to move beyond the fear. Because if we allow fear to just overtake us, then we are no longer in a good position to make decisions and think the way we ought to about how to deal with whatever problems we're facing.
 
<strong>Lisa Thee ** 1:03:57
I can't say that I bring my dog most places because I do still have a lot of triggers for my PTSD. I was in a school when they went into lockdown for an active shooter in 2016. And I came out okay, but we didn't know that for those three hours, we were hiding in the dark under a desk, wondering if I would ever see my family again. And then going into Child Safety Online. I I know what can go wrong and a level of detail that most people will never ever have to deal with. And so I get a lot of judgment a lot of times when I bring my dog because he's he isn't an emotional support animal. He has been registered as one but a lot of people think that's a joke and not a real thing. And, you know, I just hope that people can remain a little bit more open that not not everything on the surface is all the story and he really does help me and I'm sure there's other people that maybe take advantage of that system and you know, have fun do all sorts of crazy animals are traveling with or whatnot, but I just, I just encourage people to judge less than accept more.
 
</strong>Michael Hingson ** 1:05:09
Well, the the issue with emotional support animals in part is even ones that are registered are not necessarily trained to deal with the public and so on. And of course, a service dog or assistance dog is an animal that's been trained to provide a service. And so one of the things I'm immediately thinking of is that you ought to explore the scene, what else you could do or how someone could help you even better train him to help you with PTSD, because that is recognized as a service.
 
<strong>Lisa Thee ** 1:05:43
Oh, that's wonderful. I'll, I'll talk to you after this. Learn a bit more. I would not put myself it's an amazing drug dog trainer that is not in my skill set of things that I can
 
</strong>Michael Hingson ** 1:05:54
use. Okay. That's okay. Well, listen, we've been doing this a while. So we should we should end I think, unless you've got something else you want to talk about?
 
<strong>Lisa Thee ** 1:06:03
No, this was, this was wonderful. Thank you, Michael. How can how can people
 
</strong>Michael Hingson ** 1:06:07
reach out to you and get in touch with you and talk with you and learn more about what you do?
 
<strong>Lisa Thee ** 1:06:12
Sure. I think the easiest way is to go to Lisa <a href="http://thi.com" rel="nofollow">thi.com</a>. That's li s a th <a href="http://e.com" rel="nofollow">e.com</a>. All one word. Or you can find me on LinkedIn. I'm pretty active on LinkedIn as well. And I welcome any questions or ideas or ways to connect.
 
</strong>Michael Hingson ** 1:06:30
We found you on LinkedIn. Yes. Well, that would be great. Lisa, and I want to thank you for being on unstoppable mindset and all of you out there listening. Thanks for joining us. We'd love to hear your comments. Please feel free to write me at or email me, I guess. I'm still going to use right what the heck. So it's an older generation. You can reach me at Michael h i mi ch AE l h i addicts SV ACCE SSI B <a href="http://e.com" rel="nofollow">e.com</a>. Michael h i addicts <a href="http://smb.com" rel="nofollow">smb.com</a>. Or you can visit our podcast page, Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. And I hope that you'll give us a five star rating wherever you got this podcast from. We do want to hear your thoughts. If you know others who should be on the podcast, please let us know. But thank you for listening. Thank you for being here today. And Lisa, thank you for being with us as well. Appreciate
 
<strong>Lisa Thee ** 1:07:25
it, Michael, thank you.
 
</strong>Michael Hingson ** 1:07:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Not Even Covid Could Change Her Mindset with Lisa Thee</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/ab2c3c72-af92-4bff-8aca-8942a68f8308.mp3?source=rss&amp;ext=asset.mp3" length="45137942" type="audio/mpeg" />
<itunes:episode>34</itunes:episode>
</item>
<item><title>Episode 33 – Wildgrain, Wild Idea, You Decide with Ismail Salhi</title>
<guid isPermaLink="false">https://pinecast.com/guid/0e1cc673-b5e5-4443-9691-f9c58267a491</guid>
<pubDate>Wed, 11 May 2022 11:00:55 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/397eb508-c5e7-4e6c-b637-68b55042df62/Unstoppable_Mindset-9.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
Ismail Salhi is an unstoppable person by any standard. As he says, “I am a computer scientist by training. But fell in love with entrepreneurship in the last 10 years”. His company, Wildgrain was formed in 2020 as the Covid-19 pandemic swept across the world. Mr. Salhi and his wife had a dream and they decided not to let anything stop them from bringing their dream to reality. Today they arguably make the best sourdough bread around.
Come join me and hear not only the Wildgrain story, but hear a story of someone just like you and me who shows us all that no matter what, we can be unstoppable. Who knows, you might even discover a new tasty item that is even healthy for your diet.
<em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em></p>
<p><strong>About the Guest:</strong>
I am Ismail Salhi, Co-Founder of Wildgrain. I am a computer scientist by training. But fell in love with entrepreneurship in the last 10 years. I teach computer science and digital marketing at UMASS Boston and mentor students and staff members who are interested in starting their own ventures. I am passionate about product design and how technology can help people live a simpler life. Whether through food, hardware, or software. I thrive to build experiences that simplify our day-to-day. With Wildgrain, we help our members get healthier, artisan, and delicious “bake-from-frozen” bread, pasta, and pastries within 30 minutes.</p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Well, Hi, and welcome to another episode of unstoppable mindset. Glad you're here, wherever you are. And we have an interesting guest today. Somebody who I have to tell you the story upfront, I discovered by accident, we received an invitation to a shower from one of our relatives. And in the invite, which was an email was an advertisement for something called Wildgrain. It sounded pretty intriguing. And we weren't sure that we wanted to spend a lot of money. But by the same token, it was interesting to look at. So I went to the Wildgrain website and the first thing I heard was put your browser in a screen reader mode. Button. That immediately told me that it was a site that was helped to be made accessible by accessiBe, which is the company that I worked for. And that was pretty exciting. And that was enough to sell me on it right there. But we, we we explored it further. And you'll hear more about the company wild green a little bit later. But the bottom line was that we signed up and so because of excessive B they have a new customer so I have the one of the cofounders of wild grain with us today. Ismail Salhi, am I pronouncing that right?</p>
<p>**Ismail Salhi ** 02:53
That's perfect.</p>
<p>**Michael Hingson ** 02:54
and Ismail Welcome to unstoppable mindset.</p>
<p>**Ismail Salhi ** 02:58
Thanks for having me. I'm really excited to be here. and Ismail</p>
<p>**Michael Hingson ** 03:01
is in Boston, which are actually close to it right. You're not You're not in the city or you</p>
<p>**Ismail Salhi ** 03:08
know, I mean, I'm in Somerville, mass,</p>
<p>**Michael Hingson ** 03:10
Somerville, right. But I'm jealous. I lived in Boston for three years. And, of course, there's great food in Boston. And now we know about wildbrain. So it's even better. But I'd love to hear a little bit about your story of where you where you came from, how you grew up, and what got you into the things that you do. He is a computer science teacher at University of Massachusetts at Somerville and also is the founder of a company so there's a lot to talk about here.</p>
<p>**Ismail Salhi ** 03:41
Yeah, I come from North Africa country named Algeria. And I was born and raised there lived there until I was 23. Eight, I believe, and then got my engineering degree in computer science there moved to Paris to do my PhD in computer science. Then finished my PhD. This is where the bed the bread bug got into me because Paris is bread paradise. Basically, there is good bread in every street corner. But to come back to the story i i lived there for 10 years. I got my PhD degree and then I started working for a technology transfer office. I was helping companies and startups in professors and labs start new businesses and new ventures and fund them. And so I worked there for a while and got the entrepreneurship bug myself started to think about starting my own business. And then I did and that got me to Boston. We got investors here in downtown Boston and they asked us if we wanted to move to the US I send my co founder and now wife, and I moved here. Six years ago, I believe, and worked on that business for a while, got it to a certain place. And then COVID happened and destroyed the business, our most customers were in the hospitality and the support in the event business. And so all those were shut down for pretty much a year and a half. And we lost a lot of customers. And in the meantime, we were my wife got pregnant with our first son Jack, and she was looking for healthy bread to eat. And we started looking and we couldn't find anything that made us happy, because we had the European bread, we were really looking for a European style bread and, and then she started learning how to make bread and based on wild yeast, and sourdough, and she was making so much that we had to give a lot to friends and family here in the area. And we discovered that if you freeze it, it's actually more convenient, because you can refresh it whenever you want. And you have fresh bread every day, whenever you want. And that's where the idea came in.</p>
<p>**Michael Hingson ** 06:18
So why is it called? So the company is called Wildgrain? And why is it called Wildgrain.</p>
<p>**Ismail Salhi ** 06:25
So it's a play on wild yeast, which is really the main strength of our products. We use natural sourdough starter for making our breads. And that brings a lot of different health benefits to people who eat that bread. So part of it. So that's the first part of the name. And then grain is natural. We specialize in all sorts of grain products. So pasta, pastries, anything that has wheat in it, we try to make it make it delicious, but also make it a little healthier, a little easier to use and mainly focus on the artisanal process.</p>
<p>**Michael Hingson ** 07:09
And now you you have the company, it's up and running and you're shipping all over the United States.</p>
<p>**Ismail Salhi ** 07:17
Correct? We're shipping to 48. States. Yes.</p>
<p>**Michael Hingson ** 07:21
So you haven't gone to Alaska and Hawaii and spoiled them yet?</p>
<p>**Ismail Salhi ** 07:25
Not yet. It's it's pretty hard to get frozen boxes, frozen through to Alaska and Hawaii. But we'll try it.</p>
<p>**Michael Hingson ** 07:35
Yeah, it is, it is certainly more of a challenge, the longer you have to go, we got our first box. And it turns out that the boxes have dry ice on on the inside on the top, and ours had melted. So we understand that it would be even more of a challenge going to Hawaii. But now we're getting into the summer. So I suspect you're all going to put more dry ice in. And that will help.</p>
<p>**Ismail Salhi ** 08:01
Absolutely we we base the dry ice quantity that we put in every box based on where you live. So depending on your zip code, we know. We know first of all the weather that week. And that helps us know if it's going to be too warm or less warm that we can then define the quantity of dry ice we're gonna put in your box,</p>
<p>**Michael Hingson ** 08:20
you'd probablyhave to use a lot of dry ice if we were getting anything today. It's supposed to be in the 90s and down the hill in Los Angeles. It's supposed to get up to 100. But we're going to be in the high 80s and low 90s. So it's starting to warm up.</p>
<p>**Ismail Salhi ** 08:35
Luckily, we're not shipping today. Right? We don't ship in Thursday.</p>
<p>**Michael Hingson ** 08:42
Well, it's it's of course hit and miss with the weather anyway, we're amazed. I still think that we all missed out on not getting jobs as as weather people at television stations because it's amazing how quickly they change and how inaccurate they are for the longest period of time. I think we all missed out on getting a great source of income. That they really do try. It's it's interesting. We we lived in New Jersey for six years and we coming from California were quite amazed at the amount of bread available and pastries but especially bread. In New Jersey Of course it's very Italian and so on. So there is a lot but nothing compares to what we've been tasting with Wildgrain.</p>
<p>**Ismail Salhi ** 09:34
That's amazing to hear. We the secret is partly the sourdough so because because we don't sell in retail. We sell purely online we can afford basically to not put a lot of things that they have to put to be in retail. When you put a loaf on a shelf at a supermarket. You want to optimize that love to stay as long as possible. It attracted on that shelf. And so you have to put a lot of preservatives and additives to make it look good and make it stay longer. And that and they the other piece is that they because of the industrial process that they use in commercial bakeries, they churn Lopes in 20 minutes, they have these chemical E's that they use that make it pop very quickly. But that makes it deprived of all the nutrients that you want in a bread. And we use the oldest method of making food, which is fermentation that's been usually used in ancient Egypt, the same process, it's all handshake. We start with the sourdough starter, we let it ferment for more than 20 hours. And then once it's ready and full of that good bacteria that your body wants, we put it in the oven, part bake it to almost 80% of the baking is happening. And then we flash freeze it shipped to your door, and then you can finish the bake at home and have amazing fresh, high quality, very nutritious, very healthy bread at home.</p>
<p>**Michael Hingson ** 11:10
Which explains why it's suggested that you keep the bread frozen until you put it in the oven that you don't thought. Exactly, yes. What happens if people saw their bread and then they cook it? It's good,</p>
<p>**Ismail Salhi ** 11:23
you get a slight decrease in quality. It's not it's usually when you let it thaw for a day it's not noticeable but you know, the longer it stays outside in thought in the air the quickest it's going to start stealing and so yeah, the best taste you really want to make it from Frozen.</p>
<p>**Michael Hingson ** 11:44
Yeah, I I agree. Based on everything we've tasted stove so far. It's it's interesting, though, that you do this and you teach at UMass aren't those both kind of full time jobs.</p>
<p>**Ismail Salhi ** 12:00
I am part time and UMass. So I, I am an entrepreneur and residents. And so what that means is not only I get to teach every now and then but also I mentor students, staff members, when they want to, they're interested in starting their own venture, I sit down with them, help them with fundraising, help them with tech, help them with marketing. And I use my network here in Boston to support them when I can. And so it's I do it because I love it. It's just something that I always thought I'd be a teacher, but then the entrepreneur side of me one. And so I still tried to give back and talk to young people who are interested in entrepreneurship and the kind of demystify part of it, there is a lot of mean fairy tales told about entrepreneurship, good and bad. And so I want to help them see through that.</p>
<p>**Michael Hingson ** 13:00
What are some of the stories that people have told you, or that that you've heard about people interested in going into entrepreneurship, maybe some of the good and the bad kinds of things that you hear and the things that you have to demystify?</p>
<p>**Ismail Salhi ** 13:15
Yeah, a lot of them, you know, the myth of the solo founder, Steve Jobs and Bill Gates. And people think if you have a vision, and you build a product, and then people will buy it, and they, you just need to be sort of a genius. And, and that's, that's it, and you know, they'll get it, they will come in my experience with my own companies and with other founders that I know it's never like this, it's really a teamwork, you better surround yourself with smarter people than yourself very early. Challenge your idea. And the second myth sort of is, the idea is key, like a lot of people think, Oh, I have an idea. Or I could have done some some of that, like, Oh, it's just an idea. Idea is maybe 2% of the business. And then 98% of it is how you execute it, how you build a team around it, how you choose the right people to work with you. And then how do you grow it from that seed into into a big forest that that sustains everything? And so I tried to show them that I tried to ask them hard questions about why they want to do what they want to do. Because if, for example, if you want money, it's better not to start. entrepreneur is a risky way to get money. There's other safer way safer ways to make money. And so usually I try to seek something about passion or something about what they really can because there's a high chance of failure. There's I think nine out of 10 startups fail. And so you really want to put that number into their head and everybody of course thinks they're going to be that 10% but more Like we they're not, they're not and they're going to fail. And so the lesson there is, hey, what how are you going to handle that failure that you're there's going to be failure within the company, there's going to be failure maybe of the entire company. So there's there's that. And then the good, of course, is just, it's amazing to meet people who have good ideas and who have that spirit in them, even though they don't know financing, or they don't know accounting, or they don't know tech. Those are things they can acquire and learn. And that's what I get excited to come in and try to help them.</p>
<p>**Michael Hingson ** 15:36
I've been fortunate to be around a few companies as they started up and start up. My first exposure into all of that was, in the 1970s, I was involved with the National Federation of the Blind, and Dr. Ray Kurzweil, the futurist and inventor when he was starting his company and the National Federation of blind worked with him to get funding to create what he wanted to develop, which was a machine that would read print out loud, he had developed an algorithm to literally provide Omni font optical character recognition, and was looking for a home and decided that the first thing he wanted to do was to create a machine that would read print out loud. And he did that and was helped by the National Federation of the Blind. And then I went to work for Ray, the original job I had was working for the National Federation of the Blind, with machines going to various parts of the country. And my job was to take them there, leave them, teach people to use them, do all the other things that related to making people comfortable, comfortable with a whole new concept, which was literally reading print out loud, rather than it being in Braille or just to recording. And then went to work for Ray and got to observe upfront, exactly what goes on inside of a company as its starting up. And as it's growing. And the fact was almost a victim of one of the big mistakes that a lot of technical and technology oriented startups make, and that is that the company hired too many non revenue producing people. And so they were doing lots of stuff. But they weren't bringing in the income for it. And I was actually called in one day, and I was told we've got to lay you off. It isn't that your work is bad. It is simply that we need to get more revenue produces, so we have to lay you off. And then the guy who was talking with me said, unless you want to go into sales, which was a was a compliment, although I love to say, thinking about it, knowing that the unemployment rate then as now, the unemployment rate among employable blind people is like 70%, that's seven zero. And what I love to say to people is I decided I'd lower my standards and go into sales. But the reality is, it was quite a compliment that they wanted me to do that. And they didn't want me to sell the reading machine for the blind, they had developed a new product, which really quickly became sort of the flagship product, even though the reading machine was the most well known. But the new product was a commercial version of the reading machine that banks, lawyers, publishers and other companies could purchase, to literally scan documents and convert them to various different computer forms, whether it be text or word, well, our word perfect at that time or other places. So I went into sales, and again, got to continue to watch the company grow. And I'm telling this story, because I really appreciate the work that goes into it. And you're absolutely right. It's all about the team. And it is a vision. I think any entrepreneur that has any chance of success has to have a vision, but part of that vision has to be how you're going to make it happen.</p>
<p>**Ismail Salhi ** 19:06
Absolutely, yeah, go to market and my first my first company was also a victim of that I was a technical founder. And as you know, technical founders, I fell in for the myth of build it they will come and then make a great product and people will buy it. And the truth is you're right you need people who to promote the product people to sell it people to talk about it, people who and it's a full time job, it's a different job and it and tech people don't know how to do it. And so you need to surround yourself early and the mistake I've made in my previous business was to focus too much on product and not focus enough on go to market and and I think that's why one of the reasons when we started Wildling was to hire ally who you know, who is our head of marketing, who is the champion at at getting the product in front of people's eyes and making people know about us, in addition of making a great product, you also need to build a machine to that helps you get that product in front of people. Otherwise, you're just making things.</p>
<p>**Michael Hingson ** 20:16
I joined accessiBe in January of 2021. And one of the main reasons I joined as I investigated the company and talked to a number of people at the company, was that, clearly, it was a team effort. And there was a really strong depth of knowledge about what needed to be done to make a company successful. There were, there were things that the company needed to learn. And I was able to be a part of helping that and continue to be a part of helping that. And part of that is also this podcast. But the fact is that there was a great team, the three people who were co founders of the company, founded the company, because of necessity of making websites accessible in Israel. But they saw the value and the mission and the vision of making a product that others could use. And they're still learning all the ins and outs of how to market to the community of persons with disabilities. And the things to say and not to say and that it's a very sensitive consumer group. But at the same time, they are building and continue to build a great team of people who come on board. And the company spends a good amount of time getting them to get a new hires, especially to understand what the vision is and what the goals are. And really wants to make people fit and be a part of the organization and be real contributors at all levels.</p>
<p>**Ismail Salhi ** 21:57
Yeah, that's, that's extremely important. I fell in love with the product itself. As a technical person and a product person in general, I am an engineer. And when I see a simple product that brings a lot of value. And in a beautiful, simple, efficient way, and that does the job, it can tell you the number of people who write in our reviews, or thank us for using accessiBe, because it's just simply very well done it it integrates beautifully with our it was a great way to onboard with them and get them started out, get us started with the product and make it work. And so I've been a promoter of accessiBe to every founder that I know and telling them how easy first of all it is to and how low impact it is for you to make your website accessible to a maximum amount of people is just a first of all, it's not because it's just a good thing to do. It's also because it's the right marketing and right way to present your company to the people you want to sell to. And we set it up, it worked amazingly fast. And we are complemented by our members and it doesn't obstruct with anything we do. And the way from just the the technical point of view of just using the product and seeing how it's built. I can see how that how much thought and how many, probably I don't know how many engineers were behind it. But I can see that it's really well done.</p>
<p>**Michael Hingson ** 23:42
Yeah, there, they have done a tremendous job. And there are always things to improve some of the things that the artificial intelligent widget doesn't necessarily do yet. And the reality is that will change over time. But things like you have a video up on the site and it doesn't say anything. So I as a blind person have no idea what was in the video. And of course, I corresponded with all of you about that now you're working with accessiBe to address that issue.</p>
<p>**Ismail Salhi ** 24:09
Absolutely. Yeah, we, I we have a lot to learn as a company on that topic. And we I mean, it was amazing that you guys pointed that out and let us know that he doesn't let the thing also you need to be thinking about now we think about it every time but and we expect that from SSV not only because we use their product but also to be our coach in learning more about how we can make websites and even our experience in general more accessible.</p>
<p>**Michael Hingson ** 24:43
How long have you had accessiBe to be on the site now?</p>
<p>**Ismail Salhi ** 24:46
I would say probably a year</p>
<p>**Michael Hingson ** 24:49
so you've you've grown with accessiBe be a little bit because certainly the overtime the widget is has changed and evolved. That's pretty cool.</p>
<p>**Ismail Salhi ** 24:56
Yeah, yeah, it's it's very, I remember it RST was pre, just this is technicalities, but it was taken some of the time to load and it was a pretty heavy piece of code. And now it's just a breezy, it doesn't impact in any way. The way our website loads, it loads nicely, synchronously. And it doesn't disrupt anything else. And so it's, it's awesome. We're very happy to have it.</p>
<p>**Michael Hingson ** 25:25
Yeah, it's, it's an exciting product. And it's an evolving product. And of course, it's using some of the state of the art, bleeding edge technology, this thing we call artificial intelligence, which it has been evolving for a long time. I mean, Ray Kurzweil used some of that with the original Kurzweil Reading Machine developing into it, and ability to learn different type styles or learn to recognize appropriately different characters as the machine saw them. And the more I saw of different characters, and using different algorithms, the more accurate the OCR became, with the commercial version of the machine, they actually produced a mechanism by which the user could interact with the technology and say, No, you got this word wrong, this is what it is. And that, of course, improved a lot of things in a hurry as well, they were able to do a little bit more of that with the commercial version than they could with the reading machine for the blind. But also, the reading machine for the blind originally was just a high end agency device, $50,000 per machine, so the average individual wouldn't purchase it. But Ray always knew that was going to come down. And I think that with accessiBe, again, the vision is of the technology becoming even more scalable, and more usable, and accessiBe, be providing the other tools that deal with the parts of a website, that the widget doesn't, doesn't necessarily do. And we're seeing a lot of progress in that, which is pretty exciting.</p>
<p>**Ismail Salhi ** 27:06
That's awesome. Yeah, I'm very excited to see what what's coming in the product line and, and honestly, understand more as well on how we can improve our access to our website and our products in general.</p>
<p>**Michael Hingson ** 27:24
So, so Wildgrain was co founded by you, and presumably it's your wife, who's the other co founder. Yes, correct. I'll bet she has lots of stories to tell about founding a new entrepreneurial type of endeavor to</p>
<p>**Ismail Salhi ** 27:39
Yeah, we're, we did it forever with our previous business. And we loved it so much that on when when our previous business was about to shut down, we were thinking about what we should do. And both of us sat down and had the option to take different jobs. And each one of us takes their own job. And we sat down and we were like, We need to work together again, because we like it. We're good at it. She's more she's a designer, a product designer by training, and very avid Baker. I am a tech person. And so we complement each other very well. And she she became an entrepreneur, just as I become become one now just jumping right into it, learning, getting better at it everyday working hard on it. And then when it came to Walgreens, there was no even there was no discussion they will it had to happen with her. And she was actually the the first loves we sold the first boxes we built were made by her hands entirely. Well, the craziest story is that we we found in Wildgrain on January 2020. So right before the pandemic, and our son was a few days old. And so we just had a newborn and started a business. And every time we tell this story, people tell us either that were very brave, or that were very stupid.</p>
<p>**Michael Hingson ** 29:18
Or very adventurous. Yes. What was it like founding a new venture in the time of COVID that had to create a lot of challenges and a lot of a lot of issues that you had to deal with. But at the same time, since you were moving forward with it, it must have been part of a really great adventure. Yeah, it</p>
<p>**Ismail Salhi ** 29:41
was like, you know, every entrepreneur story has some sort of event or dramatic event that changed everything and COVID was one of them. We we were planning to open our own bakery and do our own everything ourselves. And we did that for a while but then we People were ordering bread a lot online and we couldn't cope with the orders were just me and her and the baby. And we left our home kitchen to go to a commercial kitchen here in Woburn, Massachusetts. And then, we quickly outgrew that place. And we started trying to hire people to work for us. And but it was locked down. And nobody was working. I used to remember I, we used to drive in an empty highway because we were the only one going to work. And we couldn't hire people. And then we had a phone call with a bakery that lost a lot of business, because of COVID. So they were selling bread to hotels and to restaurants and everything was shut down. So they they didn't have any orders coming in. And we convinced them to make some of the bread for us. We taught them our recipes without them or proper baking process, how we freeze our loaves. And we partnered with them, and then we realized that that would be the right way to do it. And so instead of opening our own bakery ourselves, we started partnering with small bakeries across the country, and teaching them our method and helping them how to make our products. And that's yeah, and then we kept growing. But I remember when we were making everything, I don't know if you remember the first weeks of the pandemic, there was shortages of everything, including Oh, and so I, I remember driving with my van and I just buying flower bags and bags of 50 pounds of flour everywhere, I could find them and bringing them home. And so the baby's room will became the flower room because we just stockpiled all the flour, all the ingredients, the nuts and everything in the baby's room because we didn't have room to put them anywhere else.</p>
<p>**Michael Hingson ** 32:00
So I have to ask what is Jack's job in Wildgrain? I mean, you must be putting him to work</p>
<p>**Ismail Salhi ** 32:09
how can I describe that the his first job when we started was to just be in his bouncer and look at us bake and make pasta and make pastries and, and mix dough. And then as as we grew, he was at the office with my colleagues every day basically until we we can we can bring him babysit or we could bring a babysitter after COVID restrictions slowed down a little bit. And then he was a little bit out of the office. But my second son, Rob Robbie, he's here and he's, you can barely hear him, but he's on the back with my wife at the office and his bouncer chilling with us.</p>
<p>**Michael Hingson ** 32:54
Well, you certainly have to future executives, hopefully at the company. I hope I hope they</p>
<p>**Ismail Salhi ** 33:03
do something else. It's very, they do something more relaxing, but who knows,</p>
<p>**Michael Hingson ** 33:09
or, or adventurous. And I mean, you've gone through enough that you you know that sometimes you got to take risks and at least allow people to grow. And that's I think that's a scary thing today with with our society for kids, it's really tough to let them take a lot of the risks that you took, and that I took and deal with a lot of the things that we did growing up just because it's a kind of a scarier time, don't you think?</p>
<p>**Ismail Salhi ** 33:39
Yeah, I keep thinking about that. And I, at one point, I think we always think that but then I try to refrain from thinking that way. Because it's I tried to think about entrepreneurs 50 years ago, there was no Internet, there was no way to learn all this stuff very quickly, like we have access to there was no way to meet other like minded people and hire people online and work remotely and and so we I think we we have tools that are making entrepreneurship easier. You can test your product for very cheap now you can run interviews online, you can build websites pretty cheap. But at the same time, you you're the risk of running a business and then failing and then finding yourself in a financial complex situation that that's also scary and but I think entrepreneurs don't really care about money, they care about the thrill of the job. And they I remember I when I had normal quote unquote normal jobs, I would get really antsy and if the if I'm not challenged by the job, I would get bored very quickly. And I think it's part of that that drives entrepreneurs is this thrive to just be be challenged and work on hard problems to solve.</p>
<p>**Michael Hingson ** 35:03
Well, the other side of it is that if you never try it, you won't learn nearly as much as if you just read about the theory. So at some point, you have to step out. And it's the same with kids, they've got to experience it's part of growing up, it's part of life. It's part of evolving.</p>
<p>**Ismail Salhi ** 35:22
Yeah, absolutely. I, I am a fervent believer of, yeah, do it, do it to learn it that 10,000 hours, whatever you want to do spend $10,000 doing it, and you'll be good at it. There's no, there is talent. Of course, there's people who are gifted, but you can't count on that, as an individual, you have to really put in the work and, and once you put in the work, you'll get good at it regardless. So i i That's why part of what attracted me in to move into the US is this really attitude toward work and the work ethic of Americans in general is very interesting to me, and a very good concept that you don't find in other places of the world that I've been</p>
<p>**Michael Hingson ** 36:11
to. So what what's different? What do you what do you mean by that?</p>
<p>**Ismail Salhi ** 36:16
I think a lot of Europeans, for example, work, but see work as just work as part of their life. And they live for the weekend, they, of course, I'm generalizing. And this is not everybody, but in the US, I think people make work more part of their life and embedded more into what their personal beliefs and what their passion is. And they try to make it it's more important part of their life than I think in Europe. And there is less cynicism about work here and more positive attitude toward work ethic and putting in the hard work and trying to improve and learning and failing. There's also a very good attitude toward failure here, that doesn't exist in Africa or in Europe, where if you fail there, it's it's kind of a stigma versus in the US, if you fail, the first question they ask you is what did you learn about your failure?</p>
<p>**Michael Hingson ** 37:17
And how will you then use that knowledge?</p>
<p>**Ismail Salhi ** 37:20
Exactly?</p>
<p>**Michael Hingson ** 37:21
What do you think about the concept that we often hear, which is that in the case of companies, especially companies that have shareholders and so on, their only function is to make money for shareholders and to make them richer? Well, I</p>
<p>**Ismail Salhi ** 37:38
yeah, I disagree with that, I don't think I think you you are a company that doesn't, doesn't care about their shareholder cannot function and cannot attract more investors or more customers. And, and, and so I don't think refusing that entirely is a good idea. But I think the opposite is also a crazy idea. I think the first people I think I'll be for my shareholders is my employees, and my customers, and then the shareholders are important as well, because they support us into this mission. Um, but I'm, I'm not I'm definitely not waking up every day thinking about my shareholders, I think about how my customers are feeling I think about my employees and how the workplace is for them and how I can support them. But I do not work for my shareholders, I work for my customers, I think, and that's a good attitude to have.</p>
<p>**Michael Hingson ** 38:37
If it's interesting now, what last week, we just heard that at one of the major Amazon warehouses in New York, they unionize the first time that's happened. And of course, I'm know that there are two sides to it. But you hear employees and the more, if you will, liberal aspects of society saying that's a good thing. I suspect that there are people on the other side of that as well. But one has to wonder why enough people felt it was necessary to unionize, to cause that to occur, and whether that's a sign that maybe they weren't paying enough attention to employees, I don't know. And now the union coming along and saying we want you to pay attention to us. I come from</p>
<p>**Ismail Salhi ** 39:27
Europe where and I forgot actually where almost every job is unionized. And so for me, it's less shocking than it is in the US. I I am. I'm not anti union. I think I'm at least in Germany and in France. Every job is unionized, almost 90% of jobs are unionized. And there it's a good thing. It's structured in a way that the union tries to help the employees have a say. I think it's always better when your company you can make everybody happy without having to unionize. But I agree with you when you say, if they are unionizing them then then there is maybe something wrong in the communication between the leadership and the employees of the company,</p>
<p>**Michael Hingson ** 40:16
somewhere there has to be a disconnect or connection that needs to be reestablished when that sort of thing occurs. I know I've seen examples of, of unionization, where the unions had too much power. I remember working for a company. Well, it was actually quantum Corporation, the company I worked for when I was in the World Trade Center on September 11, but before then, I was working for Quantum. And we had when actually was even way before Quantum. But anyway, I was working for a company that made a product that a financial firm wanted to buy. And in addition to the product, they wanted us to manufacture a device or a stand to hold the product, what it what it was, the product itself, can best be described as a pizza box. And at that time, Sun Microsystems made what was called the spark workstation, which was a pizza box, you put it on a table, and you could put the monitor on top of it, it was very flat, literally, it looked like a pizza box. And we made a disk subsystem in the same form factor. And this particular company said we want you to make a bracket. So we can mount the pizza box to the side of a desk. Okay, that made sense. Then, when we made the first prototypes, the union heard about it and came in and said to the financial company, are these people a union shop? And they asked us and no, it wasn't, it was a small company that I was working for at the time, it wasn't quite them. And they said, we were not a union shop. And the union said, well, then you can buy it from them, we have to make it and we're gonna charge you $160 whereas we were going to charge $40. And when the guy told me this, who we were working with at the firm, he said, over the weekend, the union is gonna probably flex its muscles to drive the point home that we can't work with you, we have to work with them. And they did, they actually caused an elevator to stop running. And so suddenly, they had to have a marshal fire marshal, the union representatives from the elevator company come in on a Friday night to check the elevator. And that meant that it was after five o'clock, so they got time and a half or double time for that. And they kept the elevator not working and eventually deciding that they could now test it, even though they didn't have to do anything to the elevator. But they started testing it at about midnight, which meant now we went into Saturday, which meant that the people doing the work got triple time. And eventually, like about five in the morning, they said the elevator could be used. There was nothing wrong, but it was all about saying the unions are the only ones you can listen to. And that's unfortunate, too.</p>
<p>**Ismail Salhi ** 43:13
Yes, absolutely. It's always you know, a fight between two sides. And the best place to be is to be in the middle where nobody's fighting, and your company is doing a great job communicating with everybody and not people don't feel the need to unionize, if if you're doing a good job. If you're not, then you probably have been doing some damage for quite a while. And now people are upset. And so it's kind of tricky to navigate that on and maintain. And so I think that the job of a founder is always to be eyes open and ears open to their employees and their customers, as I said, like, this is the obsession that we have is to make sure that everybody's happy at that company and every customer is happy. And as long as you have that the magic formula will work. If you don't have that you're kind of starting the trouble.</p>
<p>**Michael Hingson ** 44:09
I think you say that in a in a really interesting way when everyone is working together when people at the company are generally happy and and the the leadership of the company is making people feel like they're part of it. It is magic. And it is something that you don't see in other places. And the magic is really important.</p>
<p>**Ismail Salhi ** 44:32
Oh yeah, it's crucial. I mean, it's we spend most of our awake time at work. It's the place where we spend the most time we spend time at work more than with our spouses with our children. And so it's extremely important to show people especially the new generations are having so much opportunity you have to show them that they're valued you have to show them that they have an impact and you have to give them ownership of Have their jobs so that they can evolve in them and be happy and it is established in them. And, and I think if you if you fail to do that you will lose your best people, you invest employees and, and customers start feeling that and then it's a vicious cycle. And the opposite is true. If you make your employees happy, it's going to reflect on your customers, and it's a virtuous cycle and people will use your company will be better that way. And so I think as long as you have the mission, and that drives people, as long as you have the right people, and as long as you're building the right stuff, you're you're doing the right thing. As a founder,</p>
<p>**Michael Hingson ** 45:46
it's always a balance to make sure that people are happy and feeling satisfied, but at the same time, getting them to feel the drive and wanting and hoping that they will drive and work as hard in their own ways as you the visionary does, because you really want them to become part of the vision and emotionally buy into it, as opposed to forcing people to do that.</p>
<p>**Ismail Salhi ** 46:14
Absolutely. And that's, that's part of why we hire. We don't have a strong belief in hiring very experienced people, we were very, how can I phrase this, we want people who are versatile, so we're in the startup, you know, it's everybody does everything until it becomes too much. And then we try to solve that. And, for example, I was doing even our label design, and I was doing the website, and then engineering and the financials, the bookkeeping, and then I was doing customer support and marketing. And Brandon was sometimes jumping on the packing line, and sometimes working on operations. And every single one of us has multiple roles. And when you try to hire people who won't budge on that, and won't buy into division, they will quickly get overwhelmed and say this is not why he was hired for and, and that attitude, I understand it, not everybody's cut for a startup. But that's why hiring for us is very important. And we try to find that spark, in in people, when we try when we talk to them in interviews, and we try to bring them into the company is are you really ready to for this, it's gonna be a lot of you know, sweat and blood and tears, and it's gonna be hard. But hopefully there's a reward, you see the effect of your work, you'll learn a lot more than in other jobs. And you in in one or two years, you'll learn what you would learn in an corporate job, maybe in four or five years, because everything goes so fast. They say, you know, your job changes every six months in a startup? Well, in COVID times, I think it was every three months, your job title changes.</p>
<p>**Michael Hingson ** 48:06
Yeah, it's part of the necessity, I sort of learned a lot of the things that I learned more vicariously than from experience. I didn't have any kind of job in high school other than my brother and I had a paper route. But he also went to work for a restaurant, he wanted his own job, and he wanted to earn some money. So he applied at this place of wouldn't be a fast food, it was a diner kind of place near where we lived. And they said, Okay, we're gonna hire you. First thing we want you to do is to go out into the lot in the back and pull weeds. He went out without question, pulled and got rid of all of the weeds in the backyard. And the the owner came out like two hours later and said, you're done. And he said, Yeah, they're there all times, which made him really much more respected by the owner because he just did it. And it was what he was asked to do. And he felt that his job was to take direction. And over time, he he did other things there, but and it was a good thing. But he he did what he should. And I remember that even though I never had a job. I remember that. The reality is that you're going to have a lot of different opportunities. And also you need to be flexible in what you do. And what you want to do because it doesn't always start out just the way you think it will.</p>
<p>**Ismail Salhi ** 49:35
Exactly never does.</p>
<p>**Michael Hingson ** 49:38
It never does. How large is wildbrain today.</p>
<p>**Ismail Salhi ** 49:43
We are a small team of four people work here and then we have partners partner bakeries all across the country. So in Maine and Massachusetts and Wisconsin and California. We have our fulfillment party. nors we have our member support team, who is the six people team? And yeah, that's it. We have a couple of consultants for digital marketing.</p>
<p>**Michael Hingson ** 50:12
So. So do we get our bread from a bakery here in California?</p>
<p>**Ismail Salhi ** 50:18
Most likely, yes.</p>
<p>**Michael Hingson ** 50:21
Where do you have partners in Southern California?</p>
<p>**Ismail Salhi ** 50:24
I think we have partners in San Francisco.</p>
<p>**Michael Hingson ** 50:29
Okay. Well, that's a good place for sourdough anyway.</p>
<p>**Ismail Salhi ** 50:32
Yes. I mean, it's sourdough in the US.</p>
<p>**Michael Hingson ** 50:36
Yeah. Well, I will certainly be looking forward to someday being up back up there and going into someplace and finding that they're using Wildgrain sourdough, that'll be the ultimate for me. But it is a it's it is an adventure. And it's great that you're partnering. And obviously, as you grow, you'll you'll get more people and more partners and so on. How big of a company is it right now in terms of sales and all that if that's something you can talk about?</p>
<p>**Ismail Salhi ** 51:07
I can't share too much. But I can share that we've grown 300% from 2020 to 2021. And we're still growing pretty strong in 2022. Oh, great. We're it's it's a crazy ride. It's it's been very, very pleasant to watch, but also very hard to execute on a lot of challenges. As you may imagine, you've been through the startup many businesses and say that, you know, and so yeah, we're we're extremely happy with with the way people are responding to our product, people can go to our reviews page and see how people what people think it's my favorite thing to do. When I feel too tired and exhausted from work, I go to the reviews page. And it makes me extremely happy to see how people react to our product.</p>
<p>**Michael Hingson ** 52:01
I'm assuming there is continued, and maybe even accelerating growth as we come out of COVID.</p>
<p>**Ismail Salhi ** 52:08
Yes, it is. We were kind of on the lookout on what was happening post COVID. But it doesn't look like people are changing their habits, I think they got introduced to a lot of things. So part of a lot of our members are live in areas where there is no good bakery around. And so in an urban area, it's in provincial areas, there's sometimes the closest thing to their house is a Walmart and it's a 30 minute ride. And so having high quality products delivered to their door without them having to drive an hour to get it is a tremendous value proposition for them. And so we are very proud to serve these customers and get them our products. I</p>
<p>**Michael Hingson ** 52:58
remember growing up living in a town fairly close to us, but 55 miles away Palmdale, California, we had a bakery that we would visit, especially on Saturday mornings, because we would time it to get there just as they were pulling rye bread out of the oven. Yeah. And so it was too hot to even put in a plastic bag, we would get it in the loaf bag paper, take it home. And just cut off hunks and put butter on it and eat it off all of us. And in my family. There's nothing like fresh baked bread like that, which is</p>
<p>**Ismail Salhi ** 53:38
the best way to eat bread is to eat it warm and to eat it with butter and or olive oil or any like the simplest thing and it becomes a meal and it's the best meal. It's the oldest food one of the oldest foods we react very, you know, it's a very primal reaction to regret is the oldest thing humans, one of the oldest things humans have been eating for a long, long time.</p>
<p>**Michael Hingson ** 54:01
As an entrepreneur, where do you see conditions and things going over the next few years? Hopefully, as we come out of COVID whether it be how will it be enhancing and improving for wildbrain? Or what do you see in terms of just business and opportunities?</p>
<p>**Ismail Salhi ** 54:19
Yeah, we're, we're excited about the future. We think people and our generation and people in general are looking for healthier options for their diet. People are more in tune with with their bodies want and are kind of sick of artificial things and and so we we our job is to educate people on why you know, carbs isn't are not bad carbs are bad when they're deprived of their nutrients and why they're good for you if you make them the right way than the way nature intended, as we say and I've agreed, and that's where we're pushing For and so our job as a company is going to be to educate people on eating healthier. Breads, pasta pastries, providing the best quality we can provide and delivering a five star delivery to your door where you and your family can enjoy all our products. And so as long as we keep doing that, we the sky's the limit, we want to become the online bakery of everybody in the country. And we're building the team and the products to do so.</p>
<p>**Michael Hingson ** 55:35
You have my vote. Thank you appreciate that. So when did we get to see you on the Food Network channel in some way or, or something like that.</p>
<p>**Ismail Salhi ** 55:45
We were featured in Channel Five here in the local channel. News in Boston back when when the pandemic started, and we were still in our commercial kitchen testing and making rounds. And so I am not I prefer my wife to be the face of the company. I am more of a shy engineer that wants to stay behind his computer screen. So you won't see me on the Food Network anytime soon. I</p>
<p>**Michael Hingson ** 56:14
will have to figure out how we get her there. We we need to get Guy Fieri on diners, drive ins and dives to come and look at the bakery or Robert Irvine or somebody to come in and talk about you guys because you do have a great story to tell.</p>
<p>**Ismail Salhi ** 56:28
Thanks. Thanks. Episode,</p>
<p>**Michael Hingson ** 56:32
then there's always getting Bobby Flay to come up and you could do a throw down who makes the best sourdough bread? I don't think he stands a chance to do that. I don't think he stands a chance. Well, let's smell it's been wonderful having you here on unstoppable mindset today, if people want to learn more about you, and Wildgrain, where do they go? And how can they find or talk with you and so on</p>
<p>**Ismail Salhi ** 56:58
<a href="http://wildgrain.com" rel="nofollow">wildgrain.com</a>, they can go there. And there's everything to know to reach out to us or to learn about our product. And if they have any questions, our member support team will be super happy to talk to them. And even me or Johanna would be very happy to to interact with them.</p>
<p>**Michael Hingson ** 57:16
And, and I can say that going to <a href="http://Wildgrain.com" rel="nofollow">Wildgrain.com</a> was a very accessible experience. And I was able to use the shopping cart and all the features on the site. And for me, it doesn't get any better than that.</p>
<p>**Ismail Salhi ** 57:29
That's awesome to hear.</p>
<p>**Michael Hingson ** 57:31
Well, thank you again for being with us. And I want to thank you out there listening. We really appreciate you and all of your thoughts and comments. If you have any suggestions or questions please feel free to reach out to me my email is Michaelhi@accessibe.com. That's M I C H A E L H I at A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can also learn more about unstoppable mindset at <a href="http://www.Michaelhingson.com" rel="nofollow">www.Michaelhingson.com</a>. That's M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. So love to hear your thoughts if you have any suggestions of people who you think ought to appear. Or if you want to come on the podcast to talk about being unstoppable and help us to inspire others we would love to have you on. So please reach out. And we'd love to chat. You can find us on LinkedIn and all the other major social media sites we do a lot on LinkedIn. So thank you very much for being here. and Ismail again, thank you for appearing with us today on unstoppable mindset.</p>
<p>**Ismail Salhi ** 58:45
Thanks for having me.</p>
<p>**UM Intro/Outro ** 58:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Wildgrain, Wild Idea, You Decide with Ismail Salhi</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0e1cc673-b5e5-4443-9691-f9c58267a491.mp3?source=rss&amp;ext=asset.mp3" length="40617540" type="audio/mpeg" />
<itunes:episode>33</itunes:episode>
</item>
<item><title>Episode 32 – Bob Brill, An Unstoppable Man Even In The Face Of Terror</title>
<guid isPermaLink="false">https://pinecast.com/guid/3916e2c9-df1a-4afe-ad4f-0de8a515b301</guid>
<pubDate>Wed, 04 May 2022 11:00:04 -0000</pubDate>

<itunes:duration>00:59:30</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/42da3005-4e40-480d-a455-ec162a170814/Unstoppable_Mindset-8.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
Bob Brill has been in radio for over 50 years. Not only has he seen and covered it all live, but as you will hear he has been an unexpectant participant and victim. As a radio newscaster and anchor Bob is known for covering the news for networks and local stations. In 1992 he covered the famous, or infamous riots that took place after the acquittal of four policemen who were accused of beating a black man, Rodney King in Los Angeles. As you will hear in a live segment of Bob’s coverage, he was attacked. Talk about unexpected.</p>
<p>Bob is an author of a number of books. He tells us about them as he describes his life and treats us to many memories.</p>
<p><em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em>
 
<strong>About the Guest:</strong> 
Bob Brill is an award winning journalist with a long history in radio as well as print. He is currently a news anchor and reporter at the all news radio station in Los Angeles, KNX News Radio. A former National Correspondent and L-A base bureau chief for the UPI Radio Network, Bob has covered everything from Hollywood to the western White House during the Reagan years, and traveled to 27 countries either for work or pleasure. He is currently applying for dual citizenship with Italy, as he continues to work on his families genealogy (another one of his passions).</p>
<p>A sports enthusiast and a life long fan of his home town teams from Pittsburgh, Bob hosts two podcasts. He does a weekly NFL podcast with former NFL Quarterback Erik Kramer while the second is more varied. &quot;Interesting People with Bob Brill&quot; started as a way to introduce everyday people and their jobs to the world. Bob now uses it more for telling stories of his &quot;life on the radio,&quot; including radio documentaries he has produced.</p>
<p>An accomplished writer, Bob has authored 13 books, written 20 screenplays and pilots and writes a weekly baseball column about baseball in the 1960s. He has written six of the planned 10 books in his western novel series &quot;Lancer; Hero of the West.&quot; His latest book, &quot;The Tattoo Murder,&quot; is based in Ventura, CA, and is the story of a former Army Ranger who is now a cop in what is a racy detective novel. He has also produced four short films.</p>
<p>Bob's claim to fame occurred when he was attacked while reporting from the scene of the 1992 Los Angeles riots at Florence &amp; Normandy. While he has recovered from that beating he still suffers some physical effects of it today. The beating itself is considered an iconic piece of audio which has been heard around the world and continues to be heard on the Internet whenever stories appear about the Rodney King beating and the riots which followed.</p>
<p>One of Bob's pleasures as well as a part of his business life is buying and selling baseball cards. He owned a card store at one point and still dabbles in the field, even occasionally brokering a collection. Bob currently lives in the Los Angeles area with his wife Paula.</p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Hi, and welcome to unstoppable mindset wherever you may be. We're glad you're here with us. Thanks very much for joining. We have an interesting guest today. I say that all the time, don't I? But anyway, this person is someone I've heard for years on the radio, never had a chance to meet him. And yesterday when we chatted, I asked him why is your name so familiar? And he said, Well, do you listen to KNX and there we are and then just clicked. So Bob Brill, welcome to unstoppable mindset.</p>
<p>**Bob Brill ** 01:51
Thanks for Thank you. I appreciate being here. And I appreciate the fact you're also a listener.</p>
<p>**Michael Hingson ** 01:58
Well, we try right. And of course, Bob and I have interesting interests in common. We we do know the Twilight Zone and watch it when</p>
<p>**Bob Brill ** 02:11
we're zone heads. I guess.</p>
<p>**Michael Hingson ** 02:13
That's it. And as I said yesterday, I still remember the Saturday Night Live with Ricky Nelson. That was so much fun.</p>
<p>**Bob Brill ** 02:21
What else His funeral was one of the assignments I had it up i Radio Network, and it was a really touching funeral thing. You know, I love covering funerals. Hollywood, I really did. I was head of the obit files that up I radio. And I know we're getting ahead of ourselves here, but you brought it up. So I just mentioned it. And I remember the one thing his daughter Tracy, talking about him. And the one thing that stood out is the fact that she goes and he loved ice cream. And that hit me hard because I love ice cream is one of my favorite foods, you know, and but I remember that and, and the TED night funeral was so great, because we were everybody was waiting at least I was for someone to mention Chuckles The Clown and the chuckles So, and Gavin McLeod could be there. And Gavin sent a letter to be read at the funeral and it was read at the end. He said, Ted, you are a little song, a little dance a little seltzer down your pants, which was Chuckles The Clown famous line? Yeah, very well show. And I was waiting for that hope and I just blessed to be up with them. I'll say that you're laughing in this crowd outside of reporters. If you're looking at me, like no, you had to be there. You had to be there.</p>
<p>**Michael Hingson ** 03:35
I get it. Yeah. i Because I remember Chuckles The Clown from the late 1950s. Being a kid and watching. I think it was Channel Five in California. I know Bozo was on no chuckles was on 11 I think and Bozo was on five and BUZZA was on five. Larry Harmon</p>
<p>**Bob Brill ** 03:52
was Larry Harmon. The play Bozo. Was it?</p>
<p>**Michael Hingson ** 03:56
I think? I think it was. Yeah, I</p>
<p>**Bob Brill ** 03:59
interviewed him once. On one of the anniversaries of bozos of the cloud or something. And he gave me his famous laugh, you know, and on tape somewhere around here somewhere anyway. Anyway, of</p>
<p>**Michael Hingson ** 04:10
course, of course, the memorable one from the late 1950s. Well, and a lot of the 1950s in the 1960s is a Sheriff John.</p>
<p>**Bob Brill ** 04:19
Yes. Yes. And I used to watch Sheriff John as as did you and, and about a billion other kids, I think and he had his problems later on. And but he was he was certainly I think, I don't know if he call me hero to us kids, but I think he was someone we did. I mean, my heroes, Lone Ranger, but I mean, you know, so he wasn't to that level. But you know, it was like, Was he the one? I'm trying to think he had a train did he? Did he have a train and that was engineer bill. Engineer. Bill had the train. That's right. They'll still Yes, and the little train that could you know, but no, I mean, And there's all those guys in the 50s and 60s, who we used to watch every afternoon in Pittsburgh. When I was growing up really in Pittsburgh, there was a show like that. And there was the sidekick was named Ganesh. Okay, obviously a Jewish term, he returned, and conditio was a mop that and the strings from the mop where his hair and he had two eyes on there somewhere, I don't remember, it was the broom or mop payable. And that was Kadesh. And it was every afternoon Kadesh would introduce the cartoons, and it was Popeye, and I forget some of the others. But it was like every little every city had their own version, as well as you know, bozo, and some of the</p>
<p>**Michael Hingson ** 05:53
Chicago had Johnny Coons and, and, but Sheriff John had the breakfast brigade and the lunch brigade. So he was on twice and, and really owned for kids K T TV channel, 11.</p>
<p>**Bob Brill ** 06:07
And, you know, the other one that I became very good friends with was Tom hat. Tom, I was just gonna say, and Tom passed away a couple of years ago. Yeah. And I talked to his partner who was very, very gracious. And Tom and I worked together at Ken X. And brief story. As as a kid, I was living in Ventura when 1960 or 61. And Tom was making an appearance at a local toy store. And of course, Tom was for sale or used to draw, you know, Popeye and everything. And, yeah, and so I would, my mom and I had planned to go there. We went, and he didn't show canceled, and years later, and they gave me a three by five postcard thing of Tom hat, you know, as a giveaway and things like that as a remembrance, and I kept it all these years. So it kind of rolled up. It was a little bigger than three by five, I guess. And so years later, my son Bobby, was watching the Sunday morning deal that he did on I guess was Channel Five. And he was watching and he sent in his card to be a winner for two tickets, the Breeland they pulled his name. And they said, You know, Bobby Brill wins, you know, blah, blah, blah. And so they he also got one of those cards right? And as part of the deal, so I was working at filling in at KK annex FM, which was upstairs from the Columbia square of K and X. And I went down and I I knew Tom was working down there doing his entertainment reports in the morning. So I got both those cards, and I took him down. And Roger Goodell, who was the assistant news director, was standing five feet away from Tom, I saw Tom sitting there, and very loudly when Roger greevey says, Hey, Bob, how you doing? I said, Well, I came down for a special thing. And I directed my voice over toward Tom. And I said, because I really wanted to show something to Tom Hatton. And Tom looked up from his typewriter. And I said, Tom, how you doing? He goes, Oh, great, Bob, we started talking. And I showed the two pictures over he goes, Oh my gosh. He pointed out that was the only the one inventor was the only personal parents he ever missed. And he always felt really bad about it. That was the only one he ever missed. And I was I was like seven years old at the time. And Tom and I became great friends after that, and we talk and you know, and and they weren't, you know, later it came accident. He left Canada shortly after that and and passed away. He was very big in theater at Pasadena Playhouse and passed away a few years ago. So that was my I had to say that story because I know you'd love it.</p>
<p>**Michael Hingson ** 08:58
And for those in those who don't know, we're talking mostly about local personalities in various cities. Typically for most of us around Los Angeles. Engineer Bill was on channel nine Tom Hatton hosted Popeye every night and was very famous for doing squiggles. He could take a turn anything into a drawing. And he would do it right on the air, which was so much fun. And so we we have those and Sheriff John was another one that we mentioned. And there was another one on channel 13. And I cannot remember the person's name but all the kids shows they were they were fun.</p>
<p>**Bob Brill ** 09:40
And then of course there was Elvira mistress of the Diane there was that who you fell in love with when you were 13 After you got out of the kid shows?</p>
<p>**Michael Hingson ** 09:49
Yeah. Well, and then there was see more alert what Larry Vincent right. And Seymour came to do a a lecturer at UC Irvine when I was there, and he actually hosted five science fiction films. So you were there in the science lecture hall for hours. And he narrated them all. But the fourth one he did was the silent film version of Phantom of the Opera. Oh, and of course, being the guy with a morbid sense of humor that I am. The film started and see more yelled outs, everybody can see it. Okay. And of course, what did I have to do but say no. And somebody must have explained who I was. Because when he described it, and did a good job of describing it, I never did get to meet him, but he did describe it, which was a lot of fun. When actually I think he was before outlier, but Elvira mistress of the dark. Yes, absolutely. Was was all over. Well, how did you say you were a kid in Pittsburgh? And then you moved to California. When did you move to California?</p>
<p>**Bob Brill ** 10:58
We moved twice. We moved out in 59. I believe it was and we stayed here. My father was a home delivery milkman and for those who don't know what that is, it's a milkman who delivers the milk to your house every morning or every other morning and our nation are manifold. Yeah, I am actually band full. And then he went a actually in Pittsburgh, he I remember him with menzi dairy, but before that, he did. He did work carnation. And when he came out here, he worked for Arden dairy in Ventura, which went belly up and that's when we moved back to Pittsburgh. And then we came back out he went to work for man full and then a door farms after that. Because I think a door bought man full. But no. He went to a man full Jessup indoor farms because a lot of farms bought Jessup and Justin has purchased manful oil. So all the consolidation is that business started shrinking very badly. But anyway, so he lost his job, the dairy went belly up in Ventura. So we moved back to Pittsburgh, and he went back to work for menzi dairy, and then he couldn't take the winters, he had arthritis and bursitis. And, and just, you know, at that time, it was ice on a truck. And some of the trucks out here had refrigeration. So I didn't have to load up ice every morning, when I was getting when we were getting milk delivered, it was all ice. Yeah. And you know, you'd have to load up the truck in the morning, with all the glass and cartons were starting to come in. And then you would lay these bags of ice on top of it, you had to fill the bags of ice first and then get to lay them on top. And then you go on the route. And out through the day, you know, and then summertime, I'd go with him a couple of days a month. And it was always fun, because I would drink chocolate milk and I would all the kids would follow me and I'd have these chocolate milk samples. And we'd go through the neighborhood. And when my dad would stop the deliver all the kids would come to the back of the truck about him. I hand out samples of chocolate milk, or ice, which if it was really hot out, I give mice you know, and I became this, you know, local hero so to speak. But my first touch at that, but then probably my only touch of that. But so anyway, we moved back to California because my dad's health and and in 63 and here ever since I started my radio jobs where i i moved to Tulsa, El Paso. Weatherford, Oklahoma, Raton New Mexico, Prescott, Arizona, all my radio career, places I've gone to</p>
<p>**Michael Hingson ** 13:33
how did you get into radio, so you went to high school out here are willing to</p>
<p>**Bob Brill ** 13:37
do it. So my high school and the year before I graduated, I kind of wasn't sure what I wanted to do. I definitely want to play baseball. That was my goal. I wanted to play baseball and and in, I guess the sixth grade. This is done. My teacher asked me we had to write an essay what we wanted to be when we grew up, and I said I want to play baseball. She goes, What's your backup? And I said, I don't know what the what's a backup? And I don't play baseball and she doesn't release them in case it doesn't work. And I said, Oh, okay, well, sure, why not? I'll throw something out there. And I thought, You know what I want to do that would keep me close to baseball. That's all I really ever wanted to do. And so I thought play by play announcer right. So radio. So I put that down. And then my year before I graduated, I saw an ad for Career Academy school of broadcasting. And I said, What kind of probably gotta get serious about this thing. And so I said, I applied, they sent me a letter back saying they couldn't talk to me because I hadn't graduated yet. They can only talk to me if I'm a senior. So I said okay, um, so I set that aside. And then the next year before I graduated, I got a letter from them. And I said, Well, this is cool. You know, they they must really want me right, you know, remember? Yeah, they they remembered me and everything. So I ended up going there was a four month course. I remember I got it. It was $1,000 I got a student loan for the $1,000 and I paid it back $33 a month for three years. That's it At once I got a job. And I basically I got it. I had a Volkswagen van, my father purchased us. And I had $600. And I broadcast your book, and a boatload of tapes that I made in broadcasting School, which was four months long. And I set out and was going to hit every radio station, that my license would let me work outside of the LA market because I knew I would get a job there. And first off was banning California. I went on the air one night, two hours left, the next morning will actually left that night Neverland back there, never got paid. And within a week, I had a job at canto T and Prescott, Arizona, and I was there for four months before I got fired. For probably being me insubordinate, I think is probably the word that the assistant manager who actually was in charge of firing me, probably would have used stronger words than that. But I was, you know, I was a 18 year old kid on it at that point, all now it's almost like to 72 hours 84 piss and vinegar and you know, and I'm gonna set the world on fire and, you know, probably said a few things the System Manager she didn't like, and so I was gone. Get back to LA. Within a week, I had a job as a studio engineer at kV FM, and the panorama towers. And, and the thing was, they were paying me in Panama City. $1.60 an hour. A year earlier, I've been working at country cousins market, getting paid as a boxboard getting paid $1.65 an hour. So I was making less money. But hey, I was in LA radio, right?</p>
<p>**Michael Hingson ** 16:49
Start somewhere.</p>
<p>**Bob Brill ** 16:51
You got it. But I'll tell you my first words on the air at the K pass and banning, there's no record of it. I know it because there was no tape recorder or anything. But I want it was distract you. And I wanted to call myself by some wild name. You know, you know, all the big guys. Emperor Hudson and Eddie's royal names, right. So I figured what goes with Bob RELLIS. It was a baron, right? Var o n. So I opened the microphone and said, Good evening, the Baron Bobby Brill saying Good evening. First words ever on the air. So anyway, profound. Yes.</p>
<p>**Michael Hingson ** 17:31
Baron doesn't stick to this day.</p>
<p>**Bob Brill ** 17:34
No, no, I used it for about 10 days when I got the job in Prescott. And they said, drop it. Drop it. And I said, Okay. I also on the weekend, I was playing some some older hits. I play off these all these goodies albums, nowhere to play one of those two of those an hour, and I would introduce some solid gold. Well, Monday morning, I got my rear end handed to me on that one. You can say it's a solid gold record from 1965. But you can't say that ever, whatever word that is you're using? And I said we saw the gold? Yeah, you can't use that. Don't stop it. I don't wanna hear that. Okay. I started by path down the there was enough of those things that kind of got under my skin that was like, okay, yeah, that I let it go one day. So anyway, ancient history, but fun history.</p>
<p>**Michael Hingson ** 18:31
What do you do? Of course, then you've got people like George Carlin with wonderful wine. Oh, radio that always talked about solid gold. So</p>
<p>**Bob Brill ** 18:38
yes, yes. You know, and that was that was the term for for boss radio at the time, you know, rock and roll radio top 40 radio, which was actually top 30 radio, you know, and that was a term was being used, and I just decided to use it. That's what I knew. And, and the people the radio station in Prescott, Arizona didn't like it. And so I had to conform. And I did. And, you know, there were some things that happened. I think what? Well, that's for another time. It's too long a story. So well, we'll tell another time.</p>
<p>**Michael Hingson ** 19:16
Well, but you, you did adapt. And you know, one of the things that that I find when I'm talking to people who are talking about what they did and something didn't work we talked about it on unstoppable mindset. The the idea of the mindset is, though, that you adapt, and you you learn what works, and then you make it happen. And that's of course, what what we all need to do. So you you came back to California eventually. And where did you go from there? You eventually ended up at UPI.</p>
<p>**Bob Brill ** 19:51
Yeah, I kind of left la again. I knew I needed to get more CSD and I wasn't going to get a job. I'm in LA. So I ended up going. I worked in Palm Springs that KCM J there. And I was there for less than a year, before I got offered a job at kpsi Across town, which was much more listen to radio station and much more modern, a little bit more pay not a lot. And I was married at this time. And kid on the way, had first kid there. And from there, I moved on. I kind of really I fell in love with news. I was the associate news director and a kpsi as well as disc jockey and I was evening jock. And I'd fill under mornings and stuff, but I really started to fall in love with dudes. And that's when and I still wanted to do play by play. I got offered a job to go to El Paso to work at ke ELP there to be the afternoon or midday news guy. I was gonna do news at midday. And then I was gonna do play by play or do local high school football play by and look at</p>
<p>**Michael Hingson ** 21:07
what's happening here. Now, instead of just being the new kid on the block, you're actually being offered jobs. So there Yeah.</p>
<p>**Bob Brill ** 21:12
Anyway, so yeah, it was it was a nice feeling. And so I got there and shortly thereafter, the management of Gods get named with a company, it was a pretty big company, they own wo ai and a whole bunch of others. In Texas, it was a change, decided they didn't like the way their direction was going. So they fired everybody who had hired me. And I was kind of left blown in the wind to the the new people coming in who had their friends they wanted to bring in and I was in that sort of nonconformist situation again, and I ended up losing my job. They're going to radio stations across town where I get overnight dis jockeying just till I could find another job and went to toss that offered a job in Tulsa did co anchor morning news there. And from there, I went back to an afternoon anchor job in Bakersfield, moved back to California wanted to get back to California Family. By this time I had two kids. And the family really didn't like living in Tulsa and things were going great at the radio station. So but took the job in Bakersfield came eventually became news director remarked how left and to go to KCBS in San Francisco. Now he went to Fresno. And so I became news directors because and then moved up to Fresno at Coyote, which was the original boss rock station and became news director there and eventually took a job. At the LA Times, the LA Times was starting a new project. It was if you remember the 976 numbers, and they were starting sort of a little radio station using 976. And they had no clue what they were doing. They mismanaged the project terribly. They treated us okay, they kept us on the payroll for like six months after they folded the project. But they got me back to LA. I was doing some stuff part time at UPI, and eventually worked my way into a full time job there. Based on the fact that you may remember when James puberty, went nuts at the McDonald's in San Ysidro Diego and killed a bunch of people I did. They had me do work the phones, I was the only one in the area because everybody else had gone to the Democratic Convention in San Francisco. So it was me. I was staffing the bureau during that time as a part timer. And that probably one of the best jobs ever did. I put out enormous amount of material. And the next morning they call I said, Well, you got a job want to go to Washington or New York. And I said, Well, I don't really want to go to Washington or New York. I want to stay in LA. And they said, well, that's not going to happen, because we're not going to open up another position there. Because we have two people when I said I understand that. And about a year later, I guess they decided to move one of the two people in the LA Bureau to open up bureau in Miami because he was the space dude was Rob Davis. And Rob did all the space stuff. He works at NASA Now. And so to save money, they moved him there, which left an opening and they called me back and I said, Yeah, what do you want me to start? They said tomorrow, I said I'm there. And so I was at UPI with Bob Fosse. Bob eventually moved on. I became bureau chief. And, you know, I was there until like 95 And then I started my own publication and did some other things still did some radio and moved on. And then about 2009 I had opened a baseball card store in the meantime. So I was doing part time radio UPI, and other part time radio and running a baseball card store. And things started really, really getting pretty bad the industry. And so I made a phone call. They call me back. They needed a part time people KX I got they hired me and I've been there 17 years.</p>
<p>**Michael Hingson ** 25:30
Wow. So you never did other than the high school experience get to really do play by play I did</p>
<p>**Bob Brill ** 25:39
in Fresno. We did in Fresno. Yeah, I did that one season in Fresno. And I still have my tapes. And in fact, they're sitting next to me or I'm doing some audio dubbing, the current month and just doubling off some stuff. And I've had tapes here in front of me. I was actually pretty good to play by play, football play by play. I never got a chance to do why did get a chance to do some pseudo baseball. In my first job in Prescott. I sold a weekend package. I was doing sales as well. And Prescott, Arizona is one of the best places of the country. For men's Top competition, softball Fastpitch softball teams come from all over the country to play their tournaments and everything every weekend. And so I sold this package and I would do the play by play. I do two games one Saturday, one Friday, that one Saturday night. And so I got to do that. And so it's baseball playbook play. I did the football in Fresno. And that was pretty much what I got to do. And then as a correspondent I have to cover, you know, all the major events, World Series, Super Bowls, NFL championships, things like that.</p>
<p>**Michael Hingson ** 26:51
You didn't get to do baseball for the Dodgers. Sorry to hear that. But I would prefer the pirates. But that's well, yeah, but that's okay.</p>
<p>**Bob Brill ** 26:59
I did love this job when I was 13. There you are. I got it. I still have the letter I got back saying I'm being considered like everybody else.</p>
<p>**Michael Hingson ** 27:10
That's all right. When you know, back in the day, when 1968 came around, and I turned 18 We had the lottery for the draft. And the first thing I got was a letter from the government saying your classified one day and I was just waiting for the day they were going to draft the bank. And I was one a for about four months, which was the classification for being drafted. And then somebody caught up to it and they classified me for FiOS thought it was discriminatory. So you know, what do you do?</p>
<p>**Bob Brill ** 27:39
I remember what it was at Wired broadcasting school. As the numbers, the lottery numbers were coming up. And mine came up 345, which I was excited about because I didn't want to go with that. And the war was winding down. I mean, if I got drafted, I would obviously were gone. But, and one of our other guys, his number came up number five, and you could have picked him up off the floor after that, you know, and he never went. It was I think it was soul surviving son or something. But we met years later, he works at LAPD now. And we ran into each other just through, you know, doing stories and stuff. But it was like, that was one of those moments. You know, you just kind of your life could change in a heartbeat. But anyway,</p>
<p>**Michael Hingson ** 28:25
I did have a number for a while and I don't remember when it came up but I wasn't alone number anyway, even though by that time I was four F so I wasn't gonna go anyway. But, but it's still a fun memory. So you you have written books? Yes, yes, I've</p>
<p>**Bob Brill ** 28:42
written 13 I produce short I produce for short films. I've written Oh by 20 scripts I haven't sold any yet still working on that. We're doing a very wonderful podcast. We're working on it now. But latest book is well written six of six books of a 10 book series called Lancer hero the west so it's it's it's enjoy this because it's basically Lancer is to different adventure each time. Lancer is a compilation of 1950s and 60s, TV Western heroes. He's kind of two dimensional, but he's he's a good guy Gunslinger and sort of a combination of those guys. And then some things I threw myself with the latest and that there's going to be 10 of those. There's six out now. And I've got to get right the seventh one but kind of behind on my schedule. But the one that's out now is doing very well. It's called the tattoo murderer. And there are other books called the tattoo murderer but this one is the tattoo murder as well. It's a fictional, racy detective novel. It takes place in Ventura, California, where I spent many years of my life and it's basic Lay he's when it comes to the ladies, he's sort of like a local James Bond. Good looking, you know, that kind of guy has a lot of ladies. But he does things old school he's very reliable a serfs. That's one of his big things. And the tattoo murder is get to unique twist to it. One of the things we did, and people told me, they can't put it down. And I think this is one of the reasons is, when I wrote it, I didn't write it as chapters, although it has chapters now, the publisher put those in, but I wrote it with a timeframe. So every scene in the book, it's like a movie, and like a movie script, and that each scene starts with the time, the date, the day, and the time of day, and where so you know, you're at Ventura pier at 230, in the afternoon, on Monday, the 29th, or whatever. And each scene and low scenes may be two pages long. So I think what happens is people read that, and I think we all would we read, I'm getting tired, but how many pages to the end of the chapter. And so they can read to the end of the next scene, and know it, pick it up again, or things out. Next scene is only two pages long, it's only two pages long, or five pages or whatever. And then the other thing we did, is my wife does photography. And she and I went to Ventura and took pictures of places where the fictional accounts to place the actual places. And in the center of the book, there's 10 photos of actual places you can go to in Ventura, where these fictional crimes took place, and, and other other scenes in the book. And I based some of the characters on people I know, in Ventura. I can't say all of them, I can mention a couple, but it's about 335 pages, I think it's it really is, it's the best thing I've ever written. You can find it on Amazon, you can find it at my website, Bob brill, <a href="http://books.com" rel="nofollow">books.com</a>, which is easy to remember. And, you know, it's, it's just one of those books that I've always dreamed of writing, I wrote it back in 2014. Let my daughter read it and sign it, okay, she can't, she couldn't read the SEC seats, because your dad read it wrote it.</p>
<p>**Bob Brill ** 32:27
If you gotta write that stuff, you gotta get show it to your daughter, or your wife, or anybody like that, or cousins or sisters, although I did, and therefore what I did was I toned it down, and I probably needed to tone it down, it's gonna get, and they're still, the sex scenes are still steamy. They're just not as graphic as I originally wrote them. And I get a lot of comments on them positive, no negatives at this point. And it's a, it's a good read. And it's one of those things that I, I feel, it's probably the only book I've ever written. And like I said, I've written 13 that has the possibility of making it to one of the best seller lists, you know, and it's, you know, it's hard in fiction, you know, to get there, and most of that stuff is true life stories, as you know. And, you know, and telltale books and things like that. So, you know, cuz fiction is one of those where you make stuff up, you know, and it's easier. I think it's easier to write fiction than the true stuff, although I've written both. And I think with fiction, your research is easier. With nonfiction. If you're telling somebody's life, you're really always behind the eight ball. Because unless it's your life, you're always am I going to make a mistake? Am I gonna offend somebody? Am I going to get sued? You know, that kind of stuff? Did I misinterpret what they say? Did I forget what they said? You know, so my baseball memoir book was like that. You know, I, it's my recollections. It's called. I'll tell so my baseball tales, my baseball life growing up as a child of the 60s, and it's about playing baseball, in the in the 60s, but it's about relationships, and fathers, brothers, friends, uncles, coaches, whatever, and everything is true in that everything's right down to the tee. Except I miss named one person. I, I meant to mention, the father who was my coach, and I used his son's name as the father's name. I just, I mixed it up. i i i n. You know, it was guiding the coach was Cliff Miller. The son was Glenn Miller, and I call the coach Glenn Miller. Probably somewhere in the back of my mind my my father's favorite band was Glenn Miller. It's bad. But I just I screwed up. And I didn't double check it to the point where I should have caught it. So old age sitting in early, but it's fun, but it really is. It's, I had to get that on down because for posterity for myself and my kids and my grandkids, I was, you know, want to leave them something. And we did a similar thing on my, my interesting people with Bob row podcast, where I talked about, you know, been in radio 50 years, and I wanted to do a month of stories about life on the radio. And so each day I did for the month of March, I did, I told a story about something some tragic, some good, some mostly funny, you know about things I did, or that happened in my radio career, and which isn't over yet. But I wanted to get something down for my grant, my grandkids are getting older. And I wanted to have that for posterity.</p>
<p>**Michael Hingson ** 35:54
Well, you know, we can't forget the fact that you do have a broadcast that at least to you, and I think to a lot of people is famous, something that happened to you. And of course, we have to mention that right?</p>
<p>**Bob Brill ** 36:09
Sure. No, I have no problem. It's the This year marks the 30th anniversary of the 1992 riots, the LA riots, stemming from the non conviction of the four police officers who attributed to the beating of Rodney King. And I My job was to cover the reaction to the Rodney King verdict, and to go to South Central South LA now. But at the time, it was so central light and long story short, I ended up at Florence and Normandie. I heard my friend Pete Habitrail, who was working for KfW be at the time, say if there's going to be a flashpoint. It's going to be a foreign to Normandy. Well, as a reporter covering that type of story. You hear the word Flashpoint. You know, that's where the story is. That's where you have my assignment was to go to the AME Church, because that's where chief gates and Mayor Bradley and members of the African American community, were going to be meeting and talking, calling for calm calling for peace ship Murray, who was a reverend do who was of that church at the time. And so I checked with the desk and I said, you know, I think I should go to Florence and Normandie. And they said, Do you feel safe? And I said, I was the first white guy at an all black baseball team down here. Of course, I feel safe. You know, little did I think, you know that. How stupid was that to put in into my head. But you know, so I was dressed. I probably look like a cop. I have a UPI blue baseball cap on. I was wearing a blue windbreaker for tennis shoes, jeans, you know. And so I went to Florence in Normandy, and I saw activity taking place in the middle of the intersection. I expected to see yellow tape. I really did. I didn't. By that time, what happened was the cops on the other side of the intersection and fled. They left they were called out, things got too hot. Instead of bringing in more cops and more police, more cars and that kind of stuff. Chief gates pulled everybody out. And so I didn't see yellow tape because there were no cops there. So I made a U turn in the intersection because I saw a payphone on the left hand side. So I parked but 1520 feet away from the payphone, went to the payphone, picked it up, call the desk, said start recording, I'm in the middle arrived, I won't say exactly what I was. I said because I use some different language when I call them. And so they started rolling tape. And I just started describing what I was saying. And it was pretty much anywhere between nine to 14 minutes, I think. I was just planning to get out. Reggie, Reginald Denny drove his truck at the intersection. And I'm probably 40 yards 50 yards away from him and describing that, and then the terrible BDD was taken. I mean, I still see visions of it. I you know, and of course, it's all over the internet. So but it's, it's it was just horrible, just horrible. And I was on the payphone. And it's one of those standard pay phones. It wasn't a Superman change of clothes type of those. You know, it was the one that stand ups and the kind of Superman in the first Superman movie, looked at and said, I can't change my clothes. Yeah. So</p>
<p>**Bob Brill ** 39:35
anyway, so I I'm describing it and I was very aware of my surroundings. I was very aware. And I had made my plan to exit how I was going to exit I was will be safe and everything else. Well, I got distracted. A guy dressed very nicely, came up, came toward me and said, What the hell are you doing here and I let my guard down. I stepped away from the phone booth. I said As you can hear on the audio, audio tape, a reporter of, you know, doing my job, whatever I said, and then he looked past me. And thank God, I wasn't 10 years younger, because it was 10 years younger, I would have been quicker. And I would have turned and look to see what he was looking at. But I didn't turn fast enough. And what happened was, there was a guy with a 64 ounce beer bottles in his hand, and he smashed it on my head. If I turned around to get it right in the middle of the face could have been blinded. That was I could have had class all over my face. Any any number of things would have happened. And as it was, I got on the side of my head, punctured eardrum cracked skull, I immediately went down. And then whoever it was started kicking and beating me, and you can hear that on the tape. I stopped, and I grabbed the phone. And I said, Did you get that? And they said, Yes. I said, Well, I just had the crap beat out of me. I'm gonna head to the hospital. I said, go, go, go. And so I I started to leave. My thumb was broken, smashed, difficult to get into my car, turning the key. And I knew as soon as I started the vehicle, there were people coming toward my car. And I knew that soon as I started, I would get a car to get him rocks and bottles and which is exactly what happened. And a guy and I don't know if it's a guy beat me up or what. But there was a guy, I caught a corner, my eye on the right hand side, winding up with a piece of rock junk rock concrete, and he was winding up like a pitcher wood, and was gonna throw it in my car. And immediately, my right rear window exploded, and the rock landed in the backseat. And just, you know, I took off. And I could luckily, I couldn't see anything because was beer and all kinds of stuff on my windshield. And I luckily, there was nobody in front of me when I left. Or if they weren't they they moved pretty quickly. Because I couldn't see I have my glasses were gone. My tape recorder was stolen. I was I couldn't see what was on the road in front of me until I got down the road, about a half mile, call the desk again, then went to the hospital. And but that audio tape, and I always said I still have a rock today, that audio tape is unheard, how many millions of times it's on pretty much almost every internet video of the riots that put people put up on YouTube, they'll play part of that I only copyright to it now than I did. And I even have it on my website. I mean, I don't have any probabilistic to it. It's not. It was my it happened to me, it was my moment. Physically, I've recovered, except I still have some negative effects. My I have caused some pain in my neck, you know, from the early arthritis that the beating brought on. And, and some of the other damage that you know, it's evidently negligible. But when you're dealing with your neck and your spine pain happens?</p>
<p>**Michael Hingson ** 43:19
Well, I hear what you're saying. And of course, it's the, in a sense, the same thing that that I experienced and deal with from the World Trade Center. And I can certainly listen to discussions about it. And for the last 20 years, plus, I have been traveling the world talking about it, I give speeches talking about the lessons we should learn and, and talking about my story and my experience. And I think talking about it helps as much as anything does.</p>
<p>**Bob Brill ** 43:47
I agree with you very, very much. You know, and like me, you don't mind talking about it. It comes up, you know what's going to come up? You've told the story 1000 times. And, you know, for us, you and me. I mean, that's a piece of history. You know, it's a piece of history that maybe 20 years from now or even today somebody Google's you know, and, you know, there's there's some comfort in that, I think in that, you know, you want your legacy to be something that you leave the world. It's never really up to us what the world chooses to remember us why? Or how to remember us. Hopefully we have some influence on it. But there are times when in our case, is it it wasn't up to us. It happened.</p>
<p>**Michael Hingson ** 44:36
If you don't mind. We'll we'll put a little piece of the broadcast in then. </p>
<p>**Bob Brill ** 44:41
<a href="http://Sure.No" rel="nofollow">Sure.No</a>, go ahead, </p>
<p>**Audio Recording ** 44:42
man. In fact, now he's closer. torinese still bleeding all over the place trying to get back into his truck is getting back into his truck at the transit. Transit mixed truck. He's white he's trying to get to try to drive through this intersection. Now he has enough power to on his own. Just get out of the air. a news reporter on how she smoked something.</p>
<p>**Michael Hingson ** 45:17
Here's my question to you. How much do you think we've learned? It's been 30 years and so many things continue to happen. Are we learning anything from lessons like the whole Rodney King riots?</p>
<p>**Bob Brill ** 45:29
I think we have. I think a couple of things have happened. I think the black community has become empowered. And while at the same time, I think some things we haven't learned, we still have George Floyd, we still have Breanna Taylor, we still have, you know, constantly, you know, you know, you look back at the incident in LA, and there's blame to go around for everybody. Yeah, you know, we, I think we've learned how better to deal with it. I think Rodney King was the start of something because Rodney King, I think is a reference point. Yes. There were many, many instances before Rodney King, going back into the 17 1800s. I mean, you know, everything from Dred Scott to, you know, I can't think of the guys that Emmet. I can't think of his name off top my head. But many, many cases that nobody ever talks about, especially in the south, when you have the Klan and stuff. If we had had mass media, in the 1800s. Maybe we wouldn't be where we are today. You know, we'd be past it. But Rodney King was the reference point. It sort of everything after Rodney King. And like I said, you know, it still happens today. I mean, how many times during the year do we have to have these incidences that before we wake up? And you know, if you say it's bad apples? Yeah, it is bad apples is people making mistakes. And it's also people doing the wrong thing. Because they haven't learned. They think they're doing the right thing. They're not thinking before reacting, you know, a man runs away, you know, from a traffic stop. Number one, it shouldn't run away. Number two, the cops shouldn't chase them and shoot an unarmed man. Okay. Two wrongs don't make a right in any any case. You know, the guy who ran away looks at it and says, Well, I was afraid I'm a black man in a car being stopped by a cop in front of me we get shot. Okay, well, that's a real possibility, you know? And what is the cop think? So? I mean, these things, probably will never go away. Totally. But they should never be happening even as much as they're happening now. You know, so have we learned? Yeah, I think we've progressed, I don't think we've learned I think we've progressed. And I think empowerment from the victim side has become more powerful. And now there's this movement with our political system being so split, that there's a movement to put that down or change that or keep that from going further. You know, we're so radicalized that, and I don't want to get into politics, but we are so radicalized that, you know, this isn't going well. And I don't expect it to go get any better. You know, in my opinion, over the next five years, I'd be shocked if it got better. I, if it stayed the same, it might be progress, but it's gonna get worse.</p>
<p>**Michael Hingson ** 49:05
Yeah. And that's what's so unfortunate and so scary. We have gotten so polarized, and in some senses so radicalized that we're not dealing with this at all now, and it seems that to a large degree, we've lost a moral compass. And somehow we've got to move away from that.</p>
<p>**Bob Brill ** 49:24
We know politics is supposed to be all about compromise. It's not supposed to be winner take all. And because you have so many diverse groups, and today, as opposed to let's say when my grandparents came over in 1896 today, so we're, I think we're more diverse, but the other thing is, the diversity has more of a voice. In other words, in 1896, when my grandparents came over, they could vote for one thing. And they didn't have they were surviving. They didn't have they didn't really have a voice in what was being done in the country. If they did, it was put down immediately. Where today, whether you're Asian, Pacific Islander, Indian, black, Muslim, whatever you are, you've got a political voice. And you're organized groups that you're a part of. And all those political voices are so diverse, that it's almost like a parliament. You know, and maybe that's the answer is to go back to go to a parliamentary system, instead of a two party system. I mean, this unique experiment that we have here is just tremendous. And we've been lucky, you know, but and I'm not advocating parliamentary systems. But, you know, the rest of the world does it that way. We don't. And we've been strong for almost 300 years, 250 years, but, you know, it's like, okay, where's this going next? Can this political system survive?</p>
<p>**Michael Hingson ** 51:01
The problem is we're much more diverse, but we're not inclusive. And that's what we really need to change and see changed in some way. And until we truly become an inclusive society, we're going to have these problems. You know,</p>
<p>**Bob Brill ** 51:22
I had to describe me once that it was chip Marie, that that described it, we've gone from the melting pot to the salad bowl. Now it's the melting pot. We're all Americans, we all blend together. Now, we're the salad bowl, where we're all Americans, but some of us are raisins. Some of us are peanuts, some of us are in dive, some of us are dressing, some of us are carrots, some of us are celery, you know, we're all Americans. But we're individual. And, you know, whether we identify as Italian American, or as American, or we identified as Polish American, or American, you know, and I don't think there's anything wrong with identifying yourself with your heritage. Because, you know, I, I'm an amateur genealogist, I love doing Family Research, I'm thrilled that the 1950 census is now out, and I can look at it, you know, but, you know, at the same time, that does have a tendency to lead to more individualism, as opposed to, when we grew up, growing up in the 50s, and the 60s, we were this melting pot, and we were all, you know, and we have to look to a lot of what we were taught in history was a lie, you know, or fabricated, or stretched, you know, and you start looking at really, who did what and history and it's like, okay, we worship this guy. It's like, Ty Cobb, being in the Hall of Fame. You know, if Ty Cobb were alive today, you probably wouldn't be in the Hall of Fame, because nobody would vote for that blank, blank light,</p>
<p>**Michael Hingson ** 53:00
you know. Other side is we never, we're, we're so focused on one part of it that we forget the rest of the accomplishments, okay, people say Woodrow Wilson was a racist. But Woodrow Wilson, also was the President of the United States and did help to accomplish a number of good things. Yep. And,</p>
<p>**Bob Brill ** 53:22
and, you know, and that, that is a big part of, I think everything when people talk about this is they forget it real. They forget to realize we all make mistakes. Now, if we atone for those mistakes, or we're truly sorry, and not just publicity. Sorry, I think you can think everybody has to be forgiven for something. And, I mean, you know, we get into religion for that. But, you know, everybody makes mistakes. And if you are truly sorry for those mistakes, you truly correct them or whatever you need to do to make up for them and then start the new path. You know that. That's what I think a lot of people forget people hold grudges for. Ever. It seems like you know, you don't we</p>
<p>**Michael Hingson ** 54:12
don't start the new path. And we don't give people the opportunity to start the new path. Yeah, that's true. Exactly. And that's the problem. Well, this has been absolutely fun. It has been we've been trying to we got to do it some more.</p>
<p>**Bob Brill ** 54:25
I'm a fort. I definitely know this. This has been just a great time, Michael. I really enjoyed it.</p>
<p>**Michael Hingson ** 54:33
How well I do want to do it again. We will have to do it some more. Figure it out and make it happen. We could we could do a whole one on the Twilight Zone and yes, he had most of the twilight zone right. But But how do people learn more about you if they want to get in touch with you and so on and learn about your books and I know some of them are even audio which I'm going to go hunt down and find but how do people reach out to you</p>
<p>**Bob Brill ** 54:59
The easiest way is if you Google me, I usually come up if you Google Bob Brill, or Bob Brill reporter, the easiest way just Google Bob Brill. I'll come up. Usually 17 of the top 20 Bob Grill now I'm not Bob Brill, the drummer for Berlin. I'm not Bob Brill, the IP lawyer in Chicago. I'm not Bob Brill, the Tony winning set designer, and I'm definitely not Bob Brill, the bodybuilder. That guy is off the charts. Unbelievable. I wish I had some of his muscles. But anyway, but that's the easiest way or you can go to <a href="http://Bobbrill.com" rel="nofollow">Bobbrill.com</a>. And for the books, Amazon or you can go to my website, as I mentioned before as <a href="http://Bobbrillbooks.com" rel="nofollow">Bobbrillbooks.com</a>. And all those things usually come up. Interesting people with Bob Brill comes up and my contact information is that all those places, you can email me and just reach out to me and and I'm on Facebook as well. Facebook, Twitter, and some other websites. But yeah, that's easiest way. I'm always open. So cool.</p>
<p>**Michael Hingson ** 56:19
Well, Bob Brill, the reporter thanks very much. You're welcome. Thanks very much for being here. This has been a lot of fun and I hope all of you have enjoyed this. Wherever you're listening, please give us a five star rating. We appreciate that bobble appreciate that too. And, and you can always reach out to me, I'd love to hear your thoughts on this podcast or what we're doing. You can email me at Michaelhi M I C H A E L H A I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. And for those who don't know, research <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> It's a company that helps make websites accessible. And you can also go to our podcast page <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a> M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And check us out there and listen to more episodes, but you can find them wherever you find podcasts episodes. So again, thanks for listening. And Bob, we really appreciate you being here today.</p>
<p>**Bob Brill ** 57:20
Thank you. I had a great time, Michael anytime and I appreciate you having me on. Thank you.</p>
<p>**UM Intro/Outro ** 57:32
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Bob Brill, An Unstoppable Man Even In The Face Of Terror</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3916e2c9-df1a-4afe-ad4f-0de8a515b301.mp3?source=rss&amp;ext=asset.mp3" length="39198099" type="audio/mpeg" />
<itunes:episode>32</itunes:episode>
</item>
<item><title>Episode 31 – Taming the Anger Monster with Lorraine Durnford-Hill</title>
<guid isPermaLink="false">https://pinecast.com/guid/d2d7dca8-708b-4f72-952c-7c5fcf05ed8d</guid>
<pubDate>Wed, 27 Apr 2022 11:00:46 -0000</pubDate>

<itunes:duration>01:08:00</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/67d468a8-decf-4010-83b1-7e81cb035853/Unstoppable_Mindset-6.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
<em>What do you do when you are angry? Have you ever thought about controlling your serious anger when it happens? Lorraine Durnford-Hill has been studying anger and anger management for 40 years. She has served as a coach, and therapist and she also has taught children in kindergarten. As she was growing up she faced her own issues.</em></p>
<p><em>In our episode this week we get to meet Lorraine. She will tell her story as well as share observations and suggestions we all can put to use in our lives.</em></p>
<p><em>Thanks for listening and I hope you will let me know your thoughts about our episode and the Unstoppable Mindset podcast by emailing me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a>.</em></p>
<p><strong>About the Guest:</strong>
Lorraine Durnford-Hill is an Early Childhood Resource Consultant with over 40 years of experience working with therapists, children and parents.  Currently, she is working on masterminding her second career after retirement in 2021.  She supports families with parenting issues and works 1-1 with children.    She has recently developed an 8-week course called:  &quot;5 Steps to Taming the Anger Monster.&quot; This program helps fill your toolbox so you can bring connection, calmness and joy back into your life.  _
<a href="mailto:tamingtheangermonster@gmail.com" rel="nofollow">tamingtheangermonster@gmail.com</a>
<a href="https://www.facebook.com/mychildisspecial2" rel="nofollow">https://www.facebook.com/mychildisspecial2</a>
<a href="http://www.mychildisspecial.ca/" rel="nofollow">www.mychildisspecial.ca</a>
To request a copy of &quot;20 Ways to Reframe Behaviour&quot; email me at <a href="mailto:tamingtheangermonster@gmail.com" rel="nofollow">tamingtheangermonster@gmail.com</a></p>
<p>**About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>**Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>**Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>**Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Hi, and welcome once again to unstoppable mindset. We have a fun guest this week. I hope she's fun. She certainly seems fun to me. I want to welcome Lorraine to the show. And Lorraine's got a great story to tell. And I've got some interesting questions to ask along the way, some that she's provided and some that I just thought of. That's always scary. But as we all know, unstoppable mindset is the place where inclusion, diversity and the unexpected meet, but we don't want to embarrass anyone so we won't make it to unexpected. So welcome to unstoppable mindset.</p>
<p>**Lorraine Durford-Hill ** 01:57
Well, thank you. Thank you for having me, Michael, this is great opportunity to connect with people. And yeah, I'm excited about our discussion today.</p>
<p>**Michael Hingson ** 02:06
And I met Lorraine through a program we've talked about before here on unstoppable mindset, namely Podapalooza. She was going to be a guest for me on the show on the on the Podapalooza stage itself. But what happened was that we just couldn't make the timing work. So we're doing it later, but Podapalooza is given the credit for bringing us together. So thank you, everyone at Podapalooza for doing that Michelle and Kimberly. Anyway, Lorraine, tell me a little bit about you. So maybe your early years how you got started in doing what you did with most of your life and all that sort of stuff?</p>
<p>**Lorraine Durford-Hill ** 02:47
Well, I just recently retired. So that sort of says how how old I am. But I have been working with families and children for the last 40 years. And that's sort of where my heart is with children. But I have decided to, to go on a journey of learning about anger management, because I taught it for many years to parents from in the school board. So it was an interesting time for me to take that. I always say I took the course I actually taught the course. But I learned so much from teaching it, that it helped me learn for myself about my anger, and how I was dealing with it. And I believe that the reason why I did it because when I was a child, I was taught that you didn't have any emotions, that if you were angry, you had to stuff it down. And so that's what I learned. I never learned how to argue I never learned how to if there was any, any disagreement. I didn't know how to do that. So that was another reason. I was motivated to learn about anger and how I could make myself better by learning not to react, but to act.</p>
<p>**Michael Hingson ** 04:11
Yeah, it's an interesting thing. Because I think as a as a society, we tend to especially now be very angry and we don't talk about anything. We don't dialogue at all. We don't tend to have any interest in hearing what the other person has to say or anything. It's our way or the highway, it seems.</p>
<p>**Lorraine Durford-Hill ** 04:35
Oh, it's definitely people are like that. But we have to think about anger is not always a bad thing. No anger can sort of alert us it almost puts out those alert signals saying something's wrong. Something needs to change. And if we are able to learn the skills, then we are going to be able to deal with that anger in a positive way. But if we haven't got the skills behind us, we're going to see our anger is something negative. Well,</p>
<p>**Michael Hingson ** 05:07
what did you do for your life before you retired?</p>
<p>**Lorraine Durford-Hill ** 05:13
Well, for the 40 years, I worked with children, usually under the age of wealth from zero to six was the sort of the children that I worked with. And I would go into the family's homes and work with the children and follow through on therapy that was designed by the the therapists like speech pathologists, occupational therapists, and so that I would do that one on one with the children. And that definitely had a significant impact on my life, because that's where I get my energy from is from kids. They are absolutely amazing at what they can teach you, no matter what their disability or ability is there always teaching you.</p>
<p>**Michael Hingson ** 05:58
What got you interested in dealing with kids? It sounds like right from the outset.</p>
<p>**Lorraine Durford-Hill ** 06:02
Well, my mother was a teacher, although I swore I'd never be a teacher. But it was something that that 20 I decided that that's what I was going to do is an early childhood educator. And I've never regretted it. It was a always a great job. And I've done everything I could do with my my EC. I've been a nanny. I've worked in daycares before and after school programs. I worked in a private school. I've been a resource consultant. So I've had a wide range. But it's the kids with special needs that bring me back, because I've learned so much from them.</p>
<p>**Michael Hingson ** 06:43
So part of your time did you actually work as a teacher?</p>
<p>**Lorraine Durford-Hill ** 06:47
When I was in a private school, I did work as a kindergarten teacher. The rest of the time is my job was sort of to transition children into the school system.</p>
<p>**Michael Hingson ** 06:58
Isn't kindergarten a fun time?</p>
<p>**Lorraine Durford-Hill ** 07:01
Oh, yes, definitely.</p>
<p>**Michael Hingson ** 07:04
We have a niece who has been a kindergarten teacher for more than 20 years. And for a while until COVID, hit and so on, we volunteered to help. It was such great fun dealing with the kids at that age. And as a speaker, I've had an opportunity to speak to a number of elementary schools, and especially the kindergarteners but all of them, K through six, especially. The Curiosity hasn't been taken out of them as much, which is so cool.</p>
<p>**Lorraine Durford-Hill ** 07:38
Definitely, they explore things so differently. And giving them the open ended questions. They they will take things to an amazing level that things you never thought of. They you know, will experiment, they'll try things, they will do. Wonderful, wonderful things.</p>
<p>**Michael Hingson ** 07:59
One of the things that I've had conversations with, with other guests about this is with disabilities, I'm going to deal with blindness and blind kids. It's so unfortunate that so many parents started in early age, to really get us not to be curious. So you can't do that you need to, you really need to stay away from that you're blind. You can't see to do that. And kids never get the opportunity to explore I was fortunate that I didn't have that situation. But I know so many kids who didn't get the chance to explore an exploration is such a part of what teaches you about the world, isn't it?</p>
<p>**Lorraine Durford-Hill ** 08:43
Oh, definitely. I've worked with several children who are blind or low vision. And just giving them materials to engage with you see a whole different child. We had a little girl who if we put something on her leg, she would shake it like crazy. And you knew that she was enjoying that. And she was only in the toddler room. And the other kids would come along and they would put that on her leg because they love to see the joy in her face. When she shook it. It was usually a something that made a sound like a bell or something like that. And the the kids of her own age, were realizing that she really enjoyed that. So it was really neat to see her explore.</p>
<p>**Michael Hingson ** 09:35
Did you run into parents that tried to discourage doing that sort of thing or tried to discourage kids from exploring?</p>
<p>**Lorraine Durford-Hill ** 09:42
I think if they did, it was more for safety. They were worried about their safety What if they fall What if they, you know, do some damage? But you know, we tried to you know, okay, let them crawl across the floor instead of maybe trying to to negotiate, you know, the room, or we would take the children around to so they could get a sense of the room if they were it was a new room for them. Right?</p>
<p>**Michael Hingson ** 10:13
Well, so along the way, obviously, that somehow translated into this whole idea of anger management. And so you retired and got angry and decided to manage it, or what that's done, that's what got you started in that?</p>
<p>**Lorraine Durford-Hill ** 10:32
Parents, what I noticed, I taught the course for, I think about seven years. And I noticed that the parents that I was working with, were angry at different for different reasons. Some, if they got a new diagnosis, they might have gotten angry about that. And you know, the system and the way things work. And I also found some parents got angry, because their children, they the loss of what their dream was, where they thought their children were going. So there was a lot of anger in the parents. Sometimes it was around the disability, sometimes it was just, you know, the, their anger in general. And other times, it could even be because the children are misbehaving or they thinking that the children are doing it to them. And helping them understand that the children don't actually do that. They're not, they're not out to get</p>
<p>**Michael Hingson ** 11:34
them. Yeah, it's so unfortunate that parents oftentimes do take it out on the child, and they blame the child and so on. We just tend not to really spend a lot of time teaching society in general, about disabilities and inclusion. And that's a really difficult thing in so many different ways. But I sure wish we could figure out a way to teach people that inclusion, and dealing with disabilities and recognizing that doesn't mean that somebody is less capable. It's so unfortunate that we can't figure out a way to teach people to accept that.</p>
<p>**Lorraine Durford-Hill ** 12:11
Yeah, that's true. One thing that comes to mind is I had a little boy who was nonverbal, wasn't really doing much of anything. And all he did was roll things that all he did. And so what I was trying to do was just get him to interact with me, just, you know, trying to do different things. And, you know, everybody was frustrated by it, and, and they just were angry that this was happening to their child. But then we just sort of were talking and let him go off on his own. He went over to the remote and pressed 321. And that was the show that he wanted to see. And he was able to pick out those numbers. Yet. This is a child we thought didn't have much. But it was he was motivated by it. And he was able to pick out those numbers that he needed for his TV show.</p>
<p>**Michael Hingson ** 13:06
So after doing that, what did what did you finally decide or figure out about that child?</p>
<p>**Lorraine Durford-Hill ** 13:12
Well, it was to bring to the parents attention. Look what he did. That is pretty amazing. That's number matching. You know, we thought this kid could only roll he was just, you know, stimming all the time. But he had actually learned a skill. This is something I want. So this is what I need to do. So it was then we sort of explored, Okay, what else motivates him? Where can we go from there? And that sort of opened things up? So it's it's learning about what motivates someone to move forward? Because we all want to learn?</p>
<p>**Michael Hingson ** 13:47
So that was a major breakthrough sort of thing. Did you have more success with the child? And then did the parents accept that maybe there was a whole lot more to him than they thought?</p>
<p>**Lorraine Durford-Hill ** 13:56
Yeah, they looked at it differently. They gave him almost more stimulation and more praise almost to for for doing the things he was doing and realizing oh, that's, that's something different. That's something new. And I think that that sort of opened their eyes definitely. And what the potential could be.</p>
<p>**Michael Hingson ** 14:19
Were those parents angry at the beginning, would you say and did some of that go away?</p>
<p>**Lorraine Durford-Hill ** 14:26
Some of it went away. As the you could point out that things. It's not a total disaster, that things were changing, that their child had an ability to learn. And I think for some of the children, knowing that their child can learn, gives them a better hope. I often give the parents don't know if you know the poem by Welcome to Holland. So I would give that poem to a parent because, you know, it's, I'll just give a synopsis of it. Basically, you're planning a trip to Italy, you've got it all planned and everything happens to get ready. And when you get on the plane, they the plane lands and they say Welcome to Holland. Well, this isn't what you planned. But this is what you got. So then you have to accept that this is your, this is what you have. But there's interesting things in Holland, there's windmills, there's two lips. There's all kinds of wonderful things to see there. But you don't see anywhere else.</p>
<p>**Michael Hingson ** 15:31
dikes with holes, and you got to stick your thumb into that. That's right, all</p>
<p>**Lorraine Durford-Hill ** 15:35
those fun things. So I find that that if you share that with a parent, that often helps them understand, okay, this isn't what I expected. But there is, you know, some positive things about that.</p>
<p>**Michael Hingson ** 15:51
So when we talk about anger management, what, what is anger? How do you define anger?</p>
<p>**Lorraine Durford-Hill ** 15:58
Well, anger is a feeling that we get when we feel something is unjust, or we feel it, somebody's done something towards us. But we have to remember, it's just a feeling. It can go the other way, as well. It can be something that, again, we feel it's unjust, but we're going to move forward with it. So we can either take that anger and just hold it tight. Or we can take that anger and move forward. As we we go and we can make a difference, we can make a change. So it is all about trying to figure out why we have that feeling. So what what is it triggering? And how can we move forward with that? Or we stay stuck? And we just hold on to that anger? And that's that's not a great place to be?</p>
<p>**Michael Hingson ** 16:51
Yeah, being stuck is definitely a problem. How do we get people to move forward? How do we get people to stop being angry in such a negative way? And I refer to near the beginning to the fact that we all seem to not want to work together, we're all angry. And we're locked in a position that maybe we don't want to be in. But we certainly seem to feel that we're locked in that position. One of the results of that is we have lost the art of conversation, we've lost the art of respecting another opinion. How do we deal with that?</p>
<p>**Lorraine Durford-Hill ** 17:30
Well, a lot of our issues is what we say in our heads because we're not having those conversations anymore. with others. So it's what's going on in our head, what self talk is going on? What are we saying to ourselves when we're angry? You know, you could say something like, oh, that person is so stupid. Well, let's change that. Maybe the person doesn't have the skills yet. So there's things that we say to ourselves, that we need to change the vocabulary. So we're reframing how we see the situation. So if somebody cuts you off in traffic, they're, you know, we might call them an idiot. But really, maybe they're, you know, it's an emergency and they're a firefighter, and they have to get to the fire department as soon as possible. We don't know what's going on. So we can reframe, you know, that person must be in a big hurry, instead of just calling them an idiot. So it's thinking about reframing how we see a situation. And then once we reframe, we can sort of recognize, okay, what's what's happening in my body when that happened? Like, where do I feel that anger isn't my head is my chest? How do I feel that anger? What's what's going on? Because our bodies hold on to anger a lot. And it can even cause us to have more health problems when we hold on to anger. And one of the things I quote I like from Mark Twain, he says anger does more harm to the vessel in which it is stored than to anything on which it is poured. So I think that that sort of says a lot that we can do more damage to ourselves by holding on to that anger.</p>
<p>**Michael Hingson ** 19:30
So true, being a Mark Twain fan. You know, it is it is so unfortunate. Let's go back to your example of the person who gets cut off in traffic by someone and let's say it really is just the other person was playing in a hurry and didn't care. But the the other side of that is when we get angry, and we really let our anger take over. It can be anything from just cussing. out the person or saying You're an idiot, to something we're seeing more and more, someone pulls out a gun and starts shooting. And as you said, ultimately, you could kill somebody, which is a lot of hurt. But who's really going to be the person who is injured more or who has more harm done to them. And there is no doubt that the person who allows themselves to become that angry, is going to be the person who will benefit the least from the anger.</p>
<p>**Lorraine Durford-Hill ** 20:37
Definitely. And when something like that happens when somebody cuts you off, it is only an invitation, you have a choice whether to get angry or not. Right, you can say, oh, you know, that's just an idiot out on the road. Or you can start to feel angry, you can build all that up. So you need to think about, it's just an invitation. It's just an invitation, and I can reject it. Or I can accept it. Yeah.</p>
<p>**Michael Hingson ** 21:07
We were my wife and I had a Costco. Now, two years ago, gosh, time flies. She is in a wheelchair, she's been in a chair her whole life. And this particular day, when we were there, there were no accessible parking spots available. And she needs a wide spot because she uses a van, the ramp has to come out and lower so she can drive out in the wheelchair and then pull the ramp back up or pull the push a button and the ramp goes back onto the vehicle. But we couldn't find a place. So something that that she does, and that a number of people do is she found two open parking places. And she parked kind of in the middle of the two places so that there would be space for her to lower her ramp. We parked I got out of the vehicle and was lowering the ramp when this woman comes up. And she starts absolutely just yelling at us about how it's illegal to do that. It's not appropriate. We're going to call security, you need to move your vehicle right now and just went on and on and on. And I said, Look, you know, my wife isn't a chair, she has to get out of the vehicle. And there are no places well, that's your problem. But you're parking in two parking places. And that's illegal. I'm gonna get security and she went off and got security. The security guy came, and he started kind of down the same road. He wasn't angry, but he was uh, you can't stay here. And here's why. And so I just said, look, and I had my my white cane actually, I tapped the ramp and he said, Do you see the ramp? Do you see my wife in the vehicle in a wheelchair? How is she going to get out because there are no accessible parking places. His whole demeanor change. And he turned to the other woman and he said, Look, there's no reason why they can't park here. But the woman who started this process was so angry, she couldn't listen to that and understand it. And we actually thought she was going to follow us into the store that we would come back and find that there was damage to our vehicle. There wasn't. But she was extremely angry, and there was no need for that. There was but there was also no understanding or interest in understanding another point of view.</p>
<p>**Lorraine Durford-Hill ** 23:35
And definitely, when we get angry, we lose the use of our prefrontal lobe. And we cannot think straight, we lose the ability we go into that reptilian brain that we cannot, you know, we're more emotional and reactive than we are common sense and thinking. So that person wasn't able to hear you for one thing. And they were triggered by something themselves. And that's all they were doing. They were triggered. Maybe they got in trouble for parking like that one time. Or maybe you know, something happened that triggered them that they felt that you were being ridiculous. And it is when you understand where the other person's coming from. That often will change a person's anger. But she was past the point where she could she could do that she'd already lost control of of her logical thinking.</p>
<p>**Michael Hingson ** 24:36
Unfortunately, this security person didn't then he was able to recognize there was a legitimate reason and that under all the circumstances that surrounded it was the right thing to do. And of course, we're talking about if you will, one parking place, so it's not like there weren't other parking places for people at Costco. Go. But there were no other parking places for Karen, my wife. And I think you, you said something very interesting. And I guess the I think I know the answer. But how do you break through that level of anger? And I guess, at the time is happening, you really can't, can you?</p>
<p>**Lorraine Durford-Hill ** 25:16
No, no, there has to be. One of the things I suggest, if it's at that point where you're just almost like two dogs fighting, you have to walk away. Yeah, you have, you have to step break, until you can get your brain back in gear, and get it working again. Because there's no point, you could tell her all the logic in the whole world, that she would not have listened. Because she just couldn't take any of that information. And so if it is one of the suggestion is walk away, and say you know it, if you want the relationship with the person if you need to have a relationship, but in that case, you really don't need a relationship with her. You could just walk away. Yeah, but if that was a person that you needed a relationship with, then you would say, you know, Can we can we talk about this in half an hour, or can we talk about this later. Because because you have a relationship you want to do to deal with this situation, you want to, to build that bridge back up again. But if it's somebody, you know, random person, you're probably not going to care that much. Yeah, they've said this.</p>
<p>**Michael Hingson ** 26:34
Well, we care. But we also recognize there's nothing we can do. And that is really what we did. Fortunately, we had the extra value of the security person who understood the situation, but we close the car, the ramp went up, and we locked the doors, and we went into Costco. But as I said, we I've got to admit, we're very worried all the time we were in there, whether she would stalk us or whether she would run into somewhere in the store. And it would all start again, Karen was was pretty shaken by the whole thing. And I was concerned as well. Fortunately, none of that happened. And we went out afterward, and the car was fine. But but you know, one of the things that I talk about regularly is fear. And it's the same thing, because in a sense, it's very much relatable anger and fear. And I talked about being blinded by fear or paralyzed by fear, something happens that makes you so afraid, you completely lose perspective and lose the ability for a while to maybe figure out how to move past the situation. Of course, my example is being in the World Trade Center on September 11. And there were a lot of people who became afraid and still exhibited people who are afraid to fly because a terrorist crashed an airplane into the building, or they won't go into tall buildings anymore, because they might be caught in a tall building when somebody else crashes an airplane into it. And it's sometimes it's just very difficult to get people to understand, you can learn to control that and you can learn to use that fear, or maybe in your case, the anger to help you move forward and much more positive way.</p>
<p>**Lorraine Durford-Hill ** 28:19
Definitely. And, and what you said, you know, why these people didn't want to go on airplane, there's a trigger there. There's something that they are being triggered by. So it's trying to figure out what the trigger is. Why is that? bothering them? For some people, it could be as simple as they're not getting what they need. It could be what, it could be something, let's say that happened in their childhood, there's lots of reasons were triggered, it could be we could trigger ourselves in some ways by not having enough sleep by not. You know, by getting our needs and wants Next up, those things can trigger us. And we just react instead of thinking about it and dealing with it. But triggers are interesting, because we we sort of need to do a little bit of detective work when we're we're thinking about what our triggers are. What, what setting this off, and it's sort of like, what's the underlying issue in this situation? What's going on? That's making me feel this way. In that so you can move forward. If you've configured your triggers, then you have an ability to talk about it, and why that why that would trigger you.</p>
<p>**Michael Hingson ** 29:42
Yeah, and I was just looking for my notes on one thing. We had a a person on unstoppable mindset some time ago. And it was with a Gentleman, Dr. Gabe Roberts, have you heard of him? No, I don't know him. Dr. Roberts talked about the whole concept of psychosomatic fear, and then talked about the fact that our memories are really holograms. And what we react to comes from something that's in our holographic memory somewhere on the outside, we don't even remember it. But everything that we experience, in fact, still exists in our subconscious mind and our unconscious mind. And we need to, if we're going to deal with it, find that memory and bring it out. And that's one of the things that that he does, is that he works with people and talks a lot about illness, and people are very ill all the time. And he goes back and looks with them at their life and actually finds that little hologram in the bigger scheme of holograms. And if you know much about holograms, it's really you, you have a big picture, but it contains all of the aspects of everything in that picture looks the same in in memory as he describes it. So there's something in there, that's part of your whole big memory, but it's one little tiny piece, and you need to be able to go in and get to that piece to deal with it. And then move on from it.</p>
<p>**Lorraine Durford-Hill ** 31:32
Yeah, definitely. And it can be tricky. I mean, what I do is, is just surface incense, I don't go as deep as that. But I think that that is important for people who it's just not not working to get out of it. If it goes deeper than that, yes, you definitely need a therapist, you need someone to go deeper with you to figure it out and to to move you forward. But I think for the average person, if they can figure out where, where their issues are, they can move forward.</p>
<p>**Michael Hingson ** 32:11
And there's nothing wrong with soliciting help to try to find out where that is. And where that that little spot in your memory is.</p>
<p>**Lorraine Durford-Hill ** 32:21
I definitely feel like there's always been a stigma of therapy and doing all those things. But I feel it's so important to have someone who is trained to hear you. And I think that's the key is is the listening and asking the right questions to move you forward?</p>
<p>**Michael Hingson ** 32:42
Well, it's it's the same concept of the whole issue of conversation and looking at a problem. There's always value in having someone else even if it's just someone to be a sounding board for your thoughts, but conversing. Well, unlike what you talked about with kids, right, they explore things and think about things in a whole different way. But in so many ways, what they do teaches us so much and gives us ideas that we never thought of before, at least from the time that we were a kid.</p>
<p>**Lorraine Durford-Hill ** 33:17
So So I still get that.</p>
<p>**Michael Hingson ** 33:19
That's right. As as it should be. But we we tend to just not remember all that stuff, although gave robbers would tell us it's in our subconscious minds, and we could learn to go back and look for it. But I, I'm, I'm a personal believer, and there's nothing wrong with being a kid, as long as you understand the way to be a kid and, and what you also need to do to be a part of the world. And the fact is, we all live in the same world. And so there are some basic rules that we all need to follow to be able to coexist, but we can do that. And that's the thing that I think we often miss.</p>
<p>**Lorraine Durford-Hill ** 34:00
But again, as you said, it starts with conversation, if we make assumptions about what the other person is going to do or say, we're going to miss a lot. They're one of the things I talk about, I talk a lot about stories in the course that I was teaching, and it was talking about the New York bus drivers. And they were watching a video and they you know, we're talked about the person who keeps pulling the, the bell or the person that keeps asking where, you know, where's this place? Or there's a person who is just sort of slowly getting up and and then sitting back down and they just don't know what's going on. So then the they were told about each one of these people, while the person that was ringing the bell was new to the area and didn't know what was going on. And The person that kept getting up and kept getting down was so nervous because his mother was in the hospital. And he didn't know if he was there yet, because he, he kept getting lost in his thought. And there's just all kinds of reasons that people do what they do. And if you don't know, the reason you make make assumptions about what, why they're saying that why they're doing that. And I think sometimes that's where arguments wrapped, you know, can happen marriages, when you Oh, I know what he's thinking, Well, maybe you don't. So you have to truly listen and ask the right questions.</p>
<p>**Michael Hingson ** 35:35
Assumptions are always a big problem. And we do we, we tend to make we all make assumptions. And sometimes they're good assumptions. And sometimes they're not. But we make assumptions. Oftentimes, without really looking and thinking and asking questions. I tend to love to ask questions. And as a as a person who was in sales for and while still am in sales from many, many years, I learned a long time ago, the best thing to do is to ask questions, and not to make assumptions. And ask what people are thinking, ask about why they want to talk with us about our product, asked what they look for the product to do. And I especially love open ended questions, because I like to get people talking. Because I find it teaches me so much more. And yes, it does help in selling or not selling a product. But I learn a lot by doing that. And it's so important to get away from the yes and no questions and ask open ended questions.</p>
<p>**Lorraine Durford-Hill ** 36:42
Yeah, definitely, when I used to meet a family, you know, we would get the paperwork. And there was one little girl who I had three pages of paperwork, she was two years old, and a jenis, corpus callosum. She was, they thought she might be blind, they thought she was good, wouldn't be able to walk, you know, the list went on and on and on about this child, and I was nervous about meeting this child. And so I went to the home. And I was sort of looking for this child, because all I could see was this little girl bouncing around the room. She had beat all odds, the paperwork said, you know that she had all these limitations. But she was an amazing little girl, she's now an adult, and you know, going to college and doing all those things that people never thought she would ever do. But if you if I went by the assumption of what I was reading on paper, I would assume that this child wasn't going to amount to anything. And, you know, you have to ask those questions, you have to have those conversations. And you may, you know, need to figure out where they are. And each time I need a new family, I go through with, you know, questions like, tell me about this, tell me about that. And so that I can get the whole picture to figure out, you know, where I can help where, where there's issues and where we're going.</p>
<p>**Michael Hingson ** 38:14
People with disabilities oftentimes get victimized by that. I know when my I was born, and I've told the story before, my parents were told to put me in a home because no blind child could ever grow up to amount to anything. And they rejected that. And probably just the very fact that that comment was made, helped them reject it, but they were open to the idea that a blind child could do stuff. And so I was allowed to. And the result was that I think I grew up and became a reasonably productive kid in society. But the doctors made the assumptions. And it was all based on eyesight or lack of eyesight, which is such a horrible thing to do.</p>
<p>**Lorraine Durford-Hill ** 38:57
Definitely, we don't know, like parents love that's asked me, Well, what do you think? Do you think you'll ever talk? Do you think you'll ever do that? Well, I don't have that crystal ball. But look at what they've done so far. You know, I bring it back to that. Look, what they've learned so far, you know, they're able to walk, they're able to do this, they are able to do if you're seeing change, you may not see change, because you see the child every day. But someone who comes in once a month or once every, you know, few weeks, they're going to notice a change. So those need to hold on to those changes. Because that means that you know you're moving forward and not giving up on that.</p>
<p>**Michael Hingson ** 39:42
Well, so you retired and now you've got this whole second career. So exactly what's going on? What is it you're doing now?</p>
<p>**Lorraine Durford-Hill ** 39:49
Well, my mother's 101 So I figure I've got another possibly 40 years to to go so I need To You know, we rework things. So I want to still work with children, I still work one on one with children. I was doing it on Zoom during COVID. And now I'm starting to branch out to work in the parents home. But I also decided I was going to do online courses for the anger management, because I found, I was noticing more people who were angry, who were frustrated with, with the world and, and I wanted to, to help them because I learned so much from that course, in how to deal with anger, how to, to negotiate and, and do that conflict resolution. And I think that with parents, they need that anybody needs that. I mean, I have friends, you know, the don't have children, that could still benefit from, you know, learning about anger management and coming to that point where, where, you know, they can negotiate an issue.</p>
<p>**Michael Hingson ** 41:07
So, you are, you're starting to really teach people about anger management. And I think you've said that, you have a number of steps that people can go through to, to turn to how to transform your anger from reaction to action. So to move forward and deal with your anger and maybe make it a positive thing, how what what are those steps that that you've created, or that you found.</p>
<p>**Lorraine Durford-Hill ** 41:36
So I have been studying self regulation as well as anger management. So I've taken the framework of self regulation. So that the first part of that is reframing. So as I talked about, is reframe how we see things so that self talk, think about it differently. See it with a different set of eyes. And then you're going to look at what's happening in your body. So that's going to be recognize the issue, you're going to recognize how you you're reacting, you're going to recognize your body. And then you're going to sort of, you're going to, to reduce that anger. And you might do it by listening to music, you might do it by going out and doing some exercises or talking to a friend. So you're going to reduce it. So you've reframed it, you've recognized it, you reducing it, and now you're going to reflect you're going to reflect on what's happening. So the triggers, what am I triggers what's going on here. And then the last step is you're going to respond. So you're going to respond by figuring out a way that you can get to that win win, that both people can get to that win win. So you're respecting the other person's opinion. And you are working together to collaborate and getting to that point where you're both happy with the decision and working it out.</p>
<p>**Michael Hingson ** 43:11
So can you use these, these steps this process all the time, when where does it work? Or how do you put it into practice?</p>
<p>**Lorraine Durford-Hill ** 43:21
Well, that the five steps of regulation can fit for any issue you have, whether it's anger, whether it's behavior, it can fit for everything. And you would use it for just identifying what's going on for the person by taking that step of going through each one by the reframing, recognizing, reducing, reflecting and responding. If you go through each one of those steps, you're going to be able to maybe possibly find some solutions, by having that person reflect on what's going on. It's not me saying you need to do this, you need to do that. It's them going, Oh, this is why I'm doing this. Oh, it's it's that internal work that they're figuring out. Okay, this makes sense. This is why I'm doing this. I'm giving them a framework, but I'm letting them come to the realization of what's going on. Because I don't know what's inside their head.</p>
<p>**Michael Hingson ** 44:22
Right? So it's really all a matter of first of learning how to figure out as much as you can what's inside their head or learning how to react to the particular situation I assume.</p>
<p>**Lorraine Durford-Hill ** 44:34
Because every every like, you can walk in and with working with a child with special needs because they each have their own unique way of dealing with things. They you know, some people are are visual, some people are tactile, some are tactile, defensive, you don't know and so you have to approach them in a way that is based on their strengths and Making sure that okay, you've been able to solve this before, let's work on that strength. Let's use that strength to move you to the next step.</p>
<p>**Michael Hingson ** 45:10
How do you discover that about someone?</p>
<p>**Lorraine Durford-Hill ** 45:13
For me, it's observation and a little bit of inch intuition, I tend to give a child a toy and figure out what they will do with it. It's more about, I don't come in with a strict agenda, I have some things that I want to do, because we have goals. But I would like to see what first they're going to do with it. And then I sort of mold it more into, okay, this is we have a goal that they will use two hands together, I'm just thinking, one of the kids, I brought in a little accordion. And I just wanted to see if he could use the two hands together to make it work. And so he was able to do that. And so then we started doing other things to hand it. So it was just a waste, we started with something that I knew he loved music. So we just built on that so that we can move the skills forward.</p>
<p>**Michael Hingson ** 46:19
So the whole idea behind dealing with this, the skills, learning the steps, and so on, is that something that most anyone can do or who can benefit from learning and putting all this into practice?</p>
<p>**Lorraine Durford-Hill ** 46:34
I think that, again, you need to have someone who's going to look at the big picture, as a parent, sometimes you can only see a small fragment of what's going on. But you don't see the big picture. And I think it takes someone whether it's, you know, a family member or somebody else to see the big picture then and look at what's going on. And then you you're able to maybe be a little bit more open to to changes and what's going on. Just in another example is I had a little guy who would spit, he would spit at you all the time. And we did all the behavior management, we you know, okay, you only spit in the toilet, or if you're going to split, you're going to have to clean it up. We did all kinds of things. And then I went into the home. And he was spitting at his dad, and his dad would pick them up flipping over the shoulder and take a limb and have a good time. So what we realized was that he thought that was the way to interact with us, was for him to spit at us. Because it works at home, I get tickled I get, you know, a laugh. And once the dad stopped doing that he didn't spit anymore. So it you just really someone needs to be able to, to look at the big picture to figure out, okay, this is what we're missing, or this is, you know, this is what's going on. So I think anybody can do it. But I think that somebody who has taken the time to have that knowledge of what to be looking for is better.</p>
<p>**Michael Hingson ** 48:25
To Pat, we don't have more of a manual that somebody has written to help us learn how to raise kids and how to deal with people in general. It's step by step guide.</p>
<p>**Lorraine Durford-Hill ** 48:41
Yeah. And I think the old methods were good. And because I've been around for so long, I'd like to sort of mold those together and meld those together. Because there's some strategies that, you know, we would have used years ago. And then there's new strategies, you know, they don't they don't believe in timeout anymore. They don't, you know, there's so many things that have changed. So, you know, we have to still kind of balance what's going to be best for the child.</p>
<p>**Michael Hingson ** 49:11
Although there's been a lot of change in some ways, but still basic principles are the same, aren't they?</p>
<p>**Lorraine Durford-Hill ** 49:19
Yes, they, yeah, that. But I think the biggest thing that's a trend right now is connection, we need to have connection. And even though you know, we're together in a family unit a lot more because of COVID We still don't have the, the the quality of connection. And I think that the quality is the key to be able to have that fun communication. And, you know, help each other self regulate. You know, if somebody's, you know, feeling anxious about what's going on in the world. We need to have a conversation. So so that people can express themselves?</p>
<p>**Michael Hingson ** 50:03
Have we lost that connection? Is that something that we used to do more of? Do you think?</p>
<p>**Lorraine Durford-Hill ** 50:11
Um, well, I guess I'm sort of noticing it too now that I'm not working in a in a work environment, I'm on my own, for the most part, that even just having a sounding board of my other co workers, I kind of missed that, of just saying, you know, what do you think of this idea? What do you think of that idea? So I can see how people who are now working from home in general, are not getting that same connection with, you know, just turning to your coworker beside you and saying, What do you think of this? Or do you have an idea for this? I think those little short conversations are being missed.</p>
<p>**Michael Hingson ** 50:52
See, I approach it, I hear what you're saying. But in general, I tend to approach some of this a little bit differently, not seeing people, for example, and becoming somewhat used to working independently. When I'm in an office, you're right, you have interactions that you don't have, when you are working from home, and so on. But one of the things that that I tend to do even now is when I have a question, I will go find someone to reach out to and interact with. And for me, it's I suspect, easier than it is for you. Or people who, who can see who were used to just turning and seeing that person next to you. Because I don't need to see the person next to me to be able to call them on the phone and interact and ask questions. So zoom meetings don't bother me. And I've never been at all involved in being tired of zum zum. Zum has not, for example, been something that I have learned to detest and can't live without, it doesn't matter to me, whether I'm talking on the phone or dealing with someone face to face. And yes, there is a difference when you're dealing with them face to face. But still, from the communication standpoint, you don't necessarily need to do that, in order to be able to interact, and talk with people about whatever questions or whatever things you're, you're thinking of</p>
<p>**Lorraine Durford-Hill ** 52:27
that that's true. Yeah, you're definitely using another sense. You know, where as probably for me, I'm using so many senses during a Zoom, zoom call, or, you know, my visual sense, because that's where my eyes get tired, I'm plagued, definitely, my eyes get tired of just watching the screen and having screen time. And I just find that that very draining. Where, you know, I in one sense is probably a little bit easier, because you're just you're listening to what scope and I'm</p>
<p>**Michael Hingson ** 53:05
using other senses. But But you're right, from for the purposes of zoom, it's more auditory than anything else. But I think that the big issue is that we don't, although we're very adaptable, and we can be very malleable, we again, get locked into wanting to do it a certain way. So we don't necessarily learn to listen more, and not worry so much about eyesight, when we're doing something like zoom. Whereas, if we learned to not worry about that so much, and recognize that we can still get the communications and get the desired information that we want, we would probably be a lot less well even angry about not being able to be in front of or next to our colleagues in person.</p>
<p>**Lorraine Durford-Hill ** 53:59
That's true. That's true. Now, it's, you know, we get angry for many different reasons. And, you know, it could be, you know, my anger may result, you know, if I was angry about not having my co workers, it could be my, the underlying issue could be that I'm just tired of being on my own, you know, so that maybe what what's triggering it, so it could be as simple as that. So we have to look at it and I think that that's you know, if if you're uncomfortable or if you're if you're feeling something, you need to look at it and make a change.</p>
<p>**Michael Hingson ** 54:37
We need to learn to do more self analysis and learn to look in our in in ourselves and into ourselves more than we tend to do. I think that that's also part of what helps deal with fear is when we look at ourselves, why did I react this way to that situation? What else could I have done? Did Partly to maybe affect a different reaction or I know that I shouldn't have been afraid or I shouldn't have been so reactive to that situation. What could I do differently? And we don't mostly ask ourselves those questions. We don't look at that. And so, again, we don't get the opportunity to learn because we don't take the opportunity to learn. So true. And so it tends to be a little bit of an issue for us. But it is something that again, we can learn to deal with, if we choose to do that. Yes. So tell me more about your courses, and so on. So exactly. What are you doing now.</p>
<p>**Lorraine Durford-Hill ** 55:40
So, right now, I'm offering an eight week online course that self directed. And it's called taming the anger monster. And that's because I was working with a little guy who drew me a picture of a monster that just was so cute that I had to use it as my sort of theme. And it is you go through the different stages. So just understanding what anger is, and all the. So that's two weeks of understanding what anger is, we're talking about the effects on your body, all the different ways that affects your body, talking about triggers, we're talking for two weeks, on just the conflict resolution. And then the eighth week is more about meeting one on one and talking about what you've learned through the course. And moving on from there. I do have another program that I do for children, it's just for children, it's all about drawing, and talking about anger. Through drawing and understanding anger in a different way. It's the same framework for understanding, you know, what anger is and how it affects our body? And what what makes us angry. So it's a similar step. And that's I do on Zoom, four, on one on one.</p>
<p>**Michael Hingson ** 57:07
Do you find it easier to deal with children as opposed to adults? I mean, I'm assuming there are some differences, but it just popped into my head to ask you that question.</p>
<p>**Lorraine Durford-Hill ** 57:20
Um, sometimes I feel it's easier to do with deal with children because they're more open. And they are not as in the box, they children definitely think outside of the box. Where as parents are, this is what is expected. And this is what I should do. And you know, it's clear cut. So it's, it's showing them the possibilities of parents showing them definitely possibilities.</p>
<p>**Michael Hingson ** 57:49
parents tend to be locked into anger in one way or another. Whereas it seems to me children who may become angry, don't know why they're not locked into it. And it's easier to get them to go back and analyze and think of things differently than then perhaps they were, I would think,</p>
<p>**Lorraine Durford-Hill ** 58:08
Oh definitely, I had one parent who came into a daycare one day, she sort of handed the child over to us and said, Don't give my child any attention, or hugs. She was bad last night with babysitter. And we sort of went Oh, not that we wouldn't do that. But she was holding on to something that happened the night before. So she had been angry all night. And she was still angry in the morning, and probably was going to be angry at work. So she was holding on that so tightly. Child probably doesn't even remember what they did to the babysitter. And it should have been something that you know, was over and done with at the time. But this parent held on to it. So you can imagine what effect that had on the parent, she just could not let it go.</p>
<p>**Michael Hingson ** 59:03
One of the most interesting things I've learned in recent years dealing with guide dogs that wasn't so much understood, years and years ago, but is now is the whole concept of reward or reaction to a behavior. So dogs live in the moment. And if you have a reaction to something that your dog did, and you hold on to that anger, you can hold on to it all you want, but dogs long gone, that dog has no clue what's going on. When you want to truly get a dog to behave in a certain way. One of the things that you learn to do is to reward the dog for good behavior, but you have to do it immediately. seconds or a number of seconds later won't work. If you want to use a food reward the dogs always going to take the kibble or most likely will take the kibble But if you want the dog to remember why they were getting the kibble, you have to react immediately. And that's why I don't know whether you're familiar with clicker training. But that's why clickers are so important. Are you familiar with that at all? No, I don't know that. So there's a meme. Did you ever used to play with a little toy called a cricket? You know, you push the Yeah, same concept. So a clicker is just a bigger cricket. But what you do with a clicker is that when the dog does something you like, you instantly click, you don't use it for negative reinforcement, you do it for positive. Good job, you did that, and you got to do it immediately. And then it's always good to follow it up with a food reward, which further enhances it. But the clicker is the demarcation for having done something good. It is one of the most powerful tools that I have found for eliciting good behavior in my guide dogs. And in fact, the behavior of dogs that have come through clicker training is markedly better, and more long lasting than the way it used to be without clickers before that was done. Now, I don't sure that we can use clickers with kids, but the concept is still there, which is that they like to know when they do a good thing. And that's going to last, whereas if you just hold on to something, and you don't deal with it immediately, your right, kids gonna forget.</p>
<p>**Lorraine Durford-Hill ** 1:01:37
Definitely. And the study has shown that we need to do for the child even to remember things, we have to do five positive comments or thoughts tore them, like, you know, I really liked the way you tidied up, or, you know, you did a great job coloring to one negative. And you have to do it five to one for them to really hear the positive. So if it's any less than five, they're only going to concentrate on the negative.</p>
<p>**Michael Hingson ** 1:02:08
And that elicits fear. Yeah. Well, this has been a lot of fun. And I hope you've enjoyed it.</p>
<p>**Lorraine Durford-Hill ** 1:02:17
Yes, definitely. I love the conversation. How do people</p>
<p>**Michael Hingson ** 1:02:21
get a hold of you if they'd like to take your course or learn more about what you have to offer and so on.</p>
<p>**Lorraine Durford-Hill ** 1:02:28
So I can be reached at tamingtheangermonster@gmail.com. And if you email me, I can send you out a list of 20 ways to reframe your thoughts, your self talk, I will send that out to you. You can also check my website out. I'm still new at the website bit. But there is a website that offers parents some information about different websites that they can get information from. And thats at <a href="http://Mychildisspecial.ca" rel="nofollow">Mychildisspecial.ca</a></p>
<p>**Michael Hingson ** 1:03:05
well cool. And I am sure you're going to find this some people are going to reach out to you or want to reach out to you and go to the websites but certainly email you would you spell your name for us so that people can at least address you right?</p>
<p>**Lorraine Durford-Hill ** 1:03:22
Okay, so my name is Lorraine Durnford-Hill. So Lorraine is L O R R A I N E. And the last name is D U R N F O R D - Hill, H I L L</p>
<p>**Michael Hingson ** 1:03:39
Lorraine, I want to thank you very much. This has been fascinating. And you are welcome to come back anytime. If you think of other things that we ought to talk about. I would love to do this again. I am with you. It's still always good to be a kid. I'd rather be I'd rather be a kid than an adult any day. But I want to be a responsible and a good kid. So that's that's part of it. But I really do enjoy the time that we've had to be able to be together. And I hope all of you who have been listening to this, enjoy it as well. So reach out to Lorraine. And would you just repeat the web address again and your email again.</p>
<p>**Lorraine Durford-Hill ** 1:04:22
So my email is tamingtheanger monster@gmail.com. and my website <a href="http://ismychildisspecial.ca" rel="nofollow">ismychildisspecial.ca</a>.</p>
<p>**Michael Hingson ** 1:04:33
So reach out to Lorraine and I'm sure she can give you some good insights to do with your kids or the kid in you. And I want to thank you for listening to us today and for being here. Please, wherever you're listening to this podcast give us a five star rating we would appreciate it very much. If you'd like to reach out to me if you have ideas for further podcasts or if you know of someone who we should have on the podcast please email me at Michaelhi. That's M I C H A E L H  I at accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Michaelhi@accessibe.com. If you'd like to learn more about the podcasts you just found us and you want to know more. You're welcome to go to <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a>. That's www. M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. We hope that you'll come back again next week and join us for another edition of unstoppable mindset. I'm sure we'll have another adventure. And we'll all have fun doing it and Lorraine. I hope you'll listen in the future. And when you are ready to do a podcast you let us know.</p>
<p>**Lorraine Durford-Hill ** 1:05:51
Thank you, Michael. I really appreciate our time together. Thank you.</p>
<p>**Michael Hingson ** 1:05:54
Well, thank you all and well thank you all and thanks for listening to unstoppable mindset.</p>
<p>**UM Intro/Outro ** 1:06:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Taming the Anger Monster with Lorraine Durnford-Hill</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d2d7dca8-708b-4f72-952c-7c5fcf05ed8d.mp3?source=rss&amp;ext=asset.mp3" length="44506236" type="audio/mpeg" />
<itunes:episode>31</itunes:episode>
</item>
<item><title>Episode 30 – LauraBeth Ryan is Not Called "The Queen of Resilience" for Nothing</title>
<guid isPermaLink="false">https://pinecast.com/guid/78bb8466-bfd0-4f15-b980-3d59625cfefb</guid>
<pubDate>Wed, 20 Apr 2022 11:00:12 -0000</pubDate>

<itunes:duration>00:55:45</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d88d5b25-396b-43ba-9940-b855ac75cb6d/Unstoppable_Mindset-4.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
Resilience is an understatement. LauraBeth has not only survived several major health crises in her life, but she has conquered them and moved on. This week you have the opportunity to hear from someone who has lived through health and other challenges and now dedicates her life to help empower women, yes and men too, who are overwhelmed by their own seemingly bad circumstances.</p>
<p>If you ever wanted to hear an inspiring and hard-hitting story then you are in for a treat this week. Man or woman you will be inspired and learn a lot from what LauraBeth has to say. Not only will LauraBeth tell her story, but she will give you specific ideas of what you can do to overcome obstacles and become unstoppable in your own right. You will learn ideas you can immediately put to use.</p>
<p>Listen to our episode this week and then please let me know your thoughts through your rating as well as via email at michaelhi@accessibe.com.
 
<strong>About the Guest:</strong> 
LauraBeth Ryan is the owner and founder of Cheerful Hearts.  A company created to inspire, educate, and empower women.  She is an international empowerment coach, speaker, and author.  With over 25 years of experience in personal, professional, and spiritual growth, she helps high-achieving, financially successful women who are overwhelmed and unfulfilled to minimize their stress, simplify their lives, and overcome their toughest challenges with grit and grace.  She has overcome a spinal injury that left her bedridden for over 10 years, then rose up above severe Celiac disease, and most recently won a two-year battle with breast cancer. Known as &quot;The Queen of Resilience&quot;, LauraBeth shares her powerful story to help you become unstoppable in every area of your life.</p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. We're glad you're here with us. Thanks for dropping by. And we have LauraBeth Ryan with us today. LauraBeth is going to talk about the resilience factor in men becoming unstoppable. Boy, that's as good as it gets for this particular podcast, Laura Beth, welcome to unstoppable mindset.</p>
<p>**LauraBeth Ryan ** 01:43
Thank you so much for having me, I'm thrilled that I get this opportunity to share some research.</p>
<p>**Michael Hingson ** 01:48
So tell me a little bit about you. You obviously grew up and became an adult, and so on. But I'd love to learn a little bit about your background and so on and how you got where you are.</p>
<p>**LauraBeth Ryan ** 02:00
Well, I'm going to try to condense it because, okay, so I don't want to. I'm a talker, and I, which is great as a speaker, but I don't want to share an overload. So</p>
<p>**Michael Hingson ** 02:13
you don't want to start out with a long time ago in a galaxy far, far away.</p>
<p>**LauraBeth Ryan ** 02:18
Right. So I'll just tell you, I started with a childhood that was not ideal. While there was physical, all the physical needs were met, there was a lot of emotional neglect and a lack of love. So I grew up with a lot of insecurities. Very low self esteem. And I'm really not having the tools to how to live my best life. And so I got married at 18. Um, just wanted the perfect picket fence, you know, everything kind of you would see like on the Waltons life, all I wanted was this beautiful family. So I quickly started having children. But before that I had had a car accident that severely injured my spine. So I was very young. Anyway, so the doctor said it would be very difficult. I was determined, and I had four children back to back. Well, by the fourth child, I was living pretty much what people consider, you know, the typical American dream, right? I had an husband who made a good income, I was able to be a very hands on very active stay at home mom, and I really was enjoying my life and was fulfilled that I finally have this family. And at the age of 28 with my fourth pregnancy, in an instant, it was all taken away. I go ahead, do</p>
<p>**Michael Hingson ** 03:54
what happened.</p>
<p>**LauraBeth Ryan ** 03:55
Yeah, so, um, because previously, I had the car accident, the spinal injuries. And when you're pregnant, and I was small, you have something called your sacroiliac joints that stretch and you're really not supposed to lift already. And one of my children at the time when I was like eight, eight months pregnant fell. And as a mother would do instinctly I picked him up and carried him over my very pregnant belly to the hospital. And well to the car and the nostril. And then by that evening, I was in such excruciating pain, um, that it felt like basically had to dislocated hips. And here I was pregnant had three other children, and I was instantly put to bed and they weren't sure if I would ever recover.</p>
<p>**Michael Hingson ** 04:51
But you did.</p>
<p>**LauraBeth Ryan ** 04:53
Well, not exactly way later I did but after I gave birth it also hurt my sacrum. And so I really never truly recovered, I had to get help in the house, I was somewhat able bodied, but had a lot of limitations. And one day I bent over a few years later to kiss one of my children to buy at school, I could still walk at that point and be functional, and tore the ligaments and the SI joints. And that was it. That literally was the final straw that broke the mother's back and I became completely bedridden with severe chronic nerve pain. And the only thing that would take it away was being completely been written that with bed rest, and the doctors offered zero hope. They said, I'm sorry, this particular injury is something that we can't help you with. And, of course, it was devastating.</p>
<p>**Michael Hingson ** 05:52
How did you move forward from all of that?</p>
<p>**LauraBeth Ryan ** 05:55
Well, in the beginning years, of course, I went through major depression. And the biggest factor that I had to do was find my why to keep living, because at times, I really was suicidal, um, all those old feelings of worthlessness came up, one would already feel bad when their whole lives taken away, but I had deep insecurities that were rising up. And so the best thing I did for myself was seek out support. I went to a therapist, I'm a strong person of faith, I have hung on to my faith. And I knew that I had to pull out of the depression and figure out how I was going to make my best life even from a bed. And I did it because I had to literally make the decision to choose joy no matter if I was going to be like this for the rest of my life.</p>
<p>**Michael Hingson ** 06:46
And what did you do? </p>
<p>**LauraBeth Ryan ** 06:48
Well, I, I saw the counseling, um, it really helped. Then I ended up hiring a life coach who helped more than anybody she asked she live with Ms. So that support I would say reaching out support is the biggest factor. And then of course, your mindset, you literally have to work on your mindset. And so I started writing, I started journaling, I ended up pouring out a lot of incredible poetry that I later turned into an inspirational greeting card and gift line. And that's how my company cheerful hearts began after 10 You know, I was 10 years completely bedridden, raising the children, I had to get really creative, not helping the house, and just woke up every day. And as long as I was still there wasn't a horrible amount of pain propped up with pillows, and I just decided my time and attention. They were going to get all of that I just couldn't cook and clean. And I did still deal with depression at times when the pain was bad. And I'm would always just reach out for that lifeline. And of course, my faith.</p>
<p>**Michael Hingson ** 07:57
So did you get over the pain? Are you over the pain not not being able to see you? Are you in bed now?</p>
<p>**LauraBeth Ryan ** 08:06
Okay, so here's the cool thing. I'm a determined person, it's pretty hard if doctors are going to tell me I'm never gonna walk again, I'm gonna prove them wrong. So I saw tons of medical people that could possibly help me had a lot of failed surgeries, had a lot of failed treatments. But eventually 10 years later, came across New always always looking for new possibilities and never gave up. And so I stood up after 10 years for the very first time and took my first steps after a medical procedure that was successful. So I even though I still have physical limitations, I do use a power chair. I couldn't even get functional in the chair. So I was thrilled just to be able to sit up and get around. And now the pain is manageable. I've learned how to manage it. I still have to use you know, I can walk some I can completely move in the water for all my exercise. So my quality of life now is amazing.</p>
<p>**Michael Hingson ** 09:12
Or you use a power chair. A lot of that okay. Yes. Now my wife is a paraplegic. She was born with some scar tissue on her spinal cord. I think they think either came from a breech birth or her mom had a kidney disease when she was pregnant with Karen. Karen used a manual chair until 2003. And as her physical medicine doctor at the time said, God didn't provide a warranty with shoulders and so she she had to stop using a manual chair because it was just too hard on her shoulder. She uses a power. She uses a power chair as well. Well, I used to say and I actually still say that. When we got married, she reads I push works out well, but now she's got a power chair. So I got to keep my toes out of the way.</p>
<p>**LauraBeth Ryan ** 10:03
It's true. It's true people are scared because I love zipping around, it gives me my independence. And I'm really like a perky person. So when I got my power chair, and could sit up in it, it pretty much gave me all that independence to help me become unstoppable as well.</p>
<p>**Michael Hingson ** 10:19
Sure. And in reality, as she's zips around, or as I walk around the house, you know, if we happen to bump into each other in one way or another, it's an opportunity for more kisses. So it works out. Well.</p>
<p>**LauraBeth Ryan ** 10:31
That's, that's funny. I</p>
<p>**Michael Hingson ** 10:33
like that. And we've been married well, 39 years old 27. So you know,</p>
<p>**LauraBeth Ryan ** 10:40
congratulations, that's inspiring in itself.</p>
<p>**Michael Hingson ** 10:45
Are you still married? Well,</p>
<p>**LauraBeth Ryan ** 10:47
the first marriage ended very abruptly, very, sadly, while I turned to hope and positivity and my faith, and sought therapy and all the things have to find the tools to learn to live a powerful life regardless of limitations. My ex, who is now my axe, he was very bitter and unaccepting of my such circumstance, very resentful. So eventually, that marriage ended. And it was it actually became domestic abuse, and I had to flee for my life. So that's another whole nother story for another time. But I escaped, and I had nothing but a suitcase to my name. And I wonder how the heck am I going to survive?</p>
<p>**Michael Hingson ** 11:34
And what did you do? Well, you left, obviously,</p>
<p>**LauraBeth Ryan ** 11:38
I left, I had some family, because I had to have full time care, right. So I have some family in another state. That's where I ended up. That's where I'm now in Texas for 13 years. And then I looked and researched and, of course, my life and business coach, because I'd already started cheerful hearts, which is my company from the bed. So I had that hope that I was going to make it with my company. And I was going to make it on my own with, you know, with having assistants. So I found did all my research. For a time I had to be on government assistance. It was very humbling. But it was my freedom from the emotional pain that I was in for so long. And it was very, very hard. But I then found a program called DARS, Department of Rehabilitation Services that believed in me when I was doing with cheerful hearts, got some grants, got a program that allowed me to have assistants in my home so that they could do all the all the domestic duties that I cannot do. And got back to work. Once I got through the divorce and all that emotional turmoil. I gave myself a break, put the company on hold, but always had that vision and hope because it was so deep inside of me that I knew I was going to change lives and encourage and make a difference for people. So that hope kept me going. And I'm happy to say that later I remarried the most kindest man in the world. Who is my number one fan, Vice President of everything. Mayas he helps with he loves me unconditionally. And that is amazing.</p>
<p>**Michael Hingson ** 13:23
And you know, that's as good as it gets. It's too It's too bad. You had to go through the the first marriage situation, but you grew from it. And that's really kind of what in a sense, it's all about it's also what you learn and how you assimilate what you learned. So triple hearts. Tell me more about it.</p>
<p>**LauraBeth Ryan ** 13:47
Yes, it's cheerful heart shuffle hearts. I'm sorry. Yeah. So</p>
<p>**Michael Hingson ** 13:52
um, triple hearts too, but that's okay. Yeah.</p>
<p>**LauraBeth Ryan ** 13:55
Cheerful hearts. It came actually it originates from the scripture in the Bible, called a cheerful heart is good medicine. Right? Proverbs 1722. And I felt so strongly way back when I was depressed. That name was like, imprinted in my heart. I felt like it came from a higher power. Because I was feeling anything for Jericho and wondered how in the world I was going to cheer other people up, or encourage them or empower them. However, that journey of all my writing and all the poetry and all the path that that took, that's how triple heart started with a greeting. I eventually turn that into a greeting card and gift line to spread it that way. Well, then my then coach, Trish Rober Shaw was amazing. She was so impressed by what I did from a bat and my spirit. She said, You know, you need to become an empowerment life coach because what you did and what you do, is you help people overcome their obstacles and you on it. So I took training from her then continue education, then I became, you know, we got to share your story. So it evolved from the greeting card and gift line, to becoming to helping high achieving women to slow down and to really realize what matters most in their life, to find more peace and happiness and less stress. And then as a speaker, I share my story to encourage, empower, and educate women as well, that no matter what happens in their life, no matter what they face, they can overcome it. And they too can become unstoppable.</p>
<p>**Michael Hingson ** 15:39
Just out of curiosity, do you do you coach men as well? Or do you focus mainly on women?</p>
<p>**LauraBeth Ryan ** 15:45
Mostly women? I do have some men clients, but my ideal client is our women.</p>
<p>**Michael Hingson ** 15:52
Because that's where your greater expertise obviously lies.</p>
<p>**LauraBeth Ryan ** 15:57
Yes.</p>
<p>**Michael Hingson ** 15:57
So have you have you created any courses? Do you just do personal coaching? Tell me a little bit more about what you're doing. Do you do that all under the cheerful hearts brand or a different brand? Yeah,</p>
<p>**LauraBeth Ryan ** 16:12
yes, cheerful Hearts is really all about inspiring, educating, empowering women in everything we do, and offering encouragement, hope as well. All of that is intertwined with everything from the greeting card line to and to the coaching and the speaking, it's all about the same thing. Um, so I'm sorry, I lost track. What was that?</p>
<p>**Michael Hingson ** 16:36
Okay. I was just asking if that's all under the cheerful hearts brand. Do you? Do you travel to speak much? Or do you do it mainly virtually today? Or</p>
<p>**LauraBeth Ryan ** 16:46
virtually? what's awesome is that I from the beginning, thank God for technology, because it's been my lifeline. Because before I could even sit up for long periods of time, because it was too painful. I didn't have the core strength. I actually started 20 years ago, where this was just starting, right? The technology, told people I was I had so many naysayers, business, people who said, you'll never do it from a bed. Technology is not enough. But it was for me, I did so many interviews, and back then there was no video. So I'm in my bed, and I can talk, I have a voice. So I was able to share my message across the world internationally, and prove all of them wrong. And then eventually, I started, you know, speaking, but I had my limitations. So I would speak about once a month in my wheelchair, in person. And then a lot, you know, then a lot of what I do is blog talk radio, and those types of and podcasts like yourself, and then I do a lot of speaking locally. I live in Austin. So there's tons of opportunity for people looking for speakers.</p>
<p>**Michael Hingson ** 18:01
Yes. So do you. So do you do any traveling? Well, the pandemic notwithstanding, do you travel much to speak? Or how does that work?</p>
<p>**LauraBeth Ryan ** 18:13
Not a whole lot. It has to be really worth my time. Usually about where I go with it, you know, it has to be because of my health. Because I have a lot of physical conditions. I've learned how to say no, where, you know, I because my health and everyone's health needs to be a priority. So yes, I do travel. But, um, it just depends on the venue.</p>
<p>**Michael Hingson ** 18:42
We've also found over the years that airlines are not the most conscientious and helpful people when it comes to transporting complex wheelchairs.</p>
<p>**LauraBeth Ryan ** 18:53
Oh, they tore my care. Yes. And oh my gosh, I have terrible stories. One time before I had my power tear. I was in a wheelchair. But I can't I didn't have because of the pain. I could not push myself with my arms. And I literally was left at the bottom of the tarmac. And the all the people are getting off. Someone was supposed to push me up to where the person was going to get me. And all the the what do you call them? The flight attendants were saying no, we can't push you up like it's illegal. And I'm like, I'm sitting here. And finally the pilot comes out and goes, Why are you still here? I said nobody would assist me. And he pushed me off. But it was it can be a bad experience. Oh, yes.</p>
<p>**Michael Hingson ** 19:39
Well, my wife went to a conference in the Virginia area in 2013. And, of course was using a power chair. And she had a big challenge. They said we have to open up your wheelchair and investigate what kind of batteries it is. And she said no, they don't make them anymore. With lead acid batteries, they're all gel cell. They're all sealed. Well, we have to see it. Well, you can I'm in the chair, you're gonna get me out of the chair because she doesn't walk her stand at all. And she almost missed the flight. She said call the manufacturer then when they finally did that, but then she went did the retreat came back, she went with someone, a young lady who was helping her. So they came back and it was into San Francisco airport, we lived in the area at the time, near San Francisco. They put her in an aisle chair to get her off the aircraft. And aisle chair is what moves you up and down the aisles on an airplane for people who don't know, see because you can't do it in your regular chair. Right? She sat on the jet bridge and down comes her wheelchair, taken apart batteries out of it. And they just left it there saying well, okay, here it is. Her her friend, wearing a dress had to get down on the floor and figure out how to put the batteries back in the chair.</p>
<p>**LauraBeth Ryan ** 21:00
That's really they need to be educated for people with special needs for sure. Yeah, they</p>
<p>**Michael Hingson ** 21:05
don't really focus a lot on learning what makes sense. And the reality is, it wasn't against the law for flight attendants to push you or anyone else for that matter. It's not like</p>
<p>**LauraBeth Ryan ** 21:18
they told me and it really was it made me screaming. It's a degrading feeling.</p>
<p>**Michael Hingson ** 21:23
Yeah, I've never heard that it's against the law, the Air Carrier Access Act doesn't, doesn't say anything about that. And I would challenge whether the airline regulations even say that, but it certainly isn't something that's under the law. Now I can understand from an insurance standpoint, they can't lift you in the chair, perhaps but as far as you being pushed, that's ridiculous. But that is part of that is part of what we face. And and we, we all live with these kinds of things. I have been on many airline trips, where I am told I have to sit in the bulkhead row, which is the worst seat in the aircraft for a guide dog. Because if they're turbulence wants to keep the dog from bouncing around, when in reality, the dog can go under the seat in front of me going flight from front to back, so that the dog is completely under the seat except for his head, which sits on my feet, which he loves. Because that way he's got a pillow. But the dog is protected. But the airline flight attendants are incredibly notorious at making up their own rules as they go along. And, you know, we need to learn to to go with the punches, which gets us to the whole concept of resilience, which you talk about and which you deal with, but it is what we all have to face. Flight Attendants won't even oftentimes tell me the row numbers of emergency exit rows, I could be sitting right in front of one, and they go, Oh, well, we'll get you out the front. And we'll come and get you after we get the passengers off the airplane. And I love that line. Because then I say, well, if I'm not a passenger, would you refund my money, and I'll just fly it as a non passenger, or we didn't mean it that way, then tell me where the emergency exit rows are. And what turns out to be the case usually is they don't know the row numbers. And they don't want to take the time to go look, we all get treated very funny in a lot of ways and inappropriately, so. So it's an education.</p>
<p>**LauraBeth Ryan ** 23:29
You just you know what, you can't take it personal. You just have to advocate for yourself and speak up for what you need.</p>
<p>**Michael Hingson ** 23:37
So tell me about the resilience factor?</p>
<p>**LauraBeth Ryan ** 23:41
Well, the resilience factor is really main key is your mindset. Because you can't control everything around you. But what you can control is your mind. And you can change that mindset and it work. But when you change your mindset from what is going wrong to more positive mindset and looking for solutions, then you're going to become resilient, and you're going to be able to bounce back. Not only did I have that injury, but then later, later in life, as my company was thriving and doing very well. I became very ill again, with celiac disease that was undiagnosed for an entire year. And when you're hit with that, it's a disease of the stomach and inflammation in the body. And I had parently had it all my life but never been told, until the symptoms got so severe that I kept persisting at the doctors. And they told me basically you're going to feel this crappy for the rest of your life. Take all this medication, there's really nothing you can do. But I knew enough about nutrition that you can do a lot. And when I told him I was going to do they said it was a waste of your money. Don't do it but I took a master class on healing the gut. And while I still have to manage it, and it's a lot of work, when I do all the things that I do now, I'm very, very healthy, regardless of the celiac.</p>
<p>**Michael Hingson ** 25:14
So again, you learned what you needed to learn to survive and thrive.</p>
<p>**LauraBeth Ryan ** 25:21
You got it, you just can't you go part of resiliency is not accepting what people tell you is not possible. That is a big part of the resiliency factor. And then most recently, I got hit again, with breast cancer. I'm literally just coming out of a two year breast cancer battle that was hellish, that even now I have partial limitations in my arms because of it. And I beat it. But let me tell you, I didn't know how I was going to bounce back from it. But here I am now with</p>
<p>**Michael Hingson ** 25:54
you. There you go. You're just looking for attention. That's all there is to Oh, God,</p>
<p>**LauraBeth Ryan ** 25:59
no. One anymore. Something funny, my chair when I when a cancer hit, because I've already been speaking and sharing my story on resilience and overcoming for so long. He said, Well, now you have you know, more to your story. I said, I don't need it anymore. I've ever known material for a lifetime, please, I don't want more adversity. But yet it happened. And still, I learned through it. It was horrible. But I'm even a different person and a stronger person than I was going in.</p>
<p>**Michael Hingson ** 26:33
So the pastor, your pastor was right.</p>
<p>**LauraBeth Ryan ** 26:35
He was right. And I told him when I was diagnosed, I said, I'm going to come back stronger than ever. And he said, I believe that. Well, let me tell you to your listeners, when you're in an in the pit in the worst pain and the worst, my arms became paralyzed, I needed so much more care, I was depressed in horrific pain, and I'm allergic to pain medicine. The doctors did not understand my limitations, nor listened to me about the spinal injury. So that's why I ended up with arm and shoulder and discs in my neck going out. So you have to be your own advocate. And you have to trust that even in those darkest times, where you'll see how you're gonna get out. Think about those times part of the resiliency is remembering the other times that were your worst is dark times. And you made it through those, and that will encourage yourself to hang on. And of course, again, I went back to my life coach, and had her support the whole time. And it was invaluable.</p>
<p>**Michael Hingson ** 27:42
Oh, do you help others? Or how do you Teddy? Well, two things, how do you teach someone to be resilient? And how do you really learn resiliency? I mean, we, we live in a world today, where we hear what the doctors say, and we believe it because we're taught to trust the doctors because they know when, as you just point out, and and there's so many other examples of it. They don't know, I can tell you so many times that I've heard from people who were losing their eyesight, and the doctors come in, and they say that you're losing your eyesight because of glaucoma, or macular degeneration or whatever, there's nothing we can do. And literally they walk out. And that depresses people, rather than the doctor saying, it doesn't mean it's the end of life for you, but they don't know it themselves. How do you? How do you help people with that? And how do you learn? Or how would you tell anyone else to learn to overcome that kind of attitude?</p>
<p>**LauraBeth Ryan ** 28:49
Well, first, you know, I will tell the women and then the most most of the women that I Well, my, the women that I coach are high achieving women already there, they're already kind of go getters. So they're looking for solutions, but they need a sounding board. And they need somebody to be compassion, compassionate, and that they feel safe with because the first step is to allow yourself to grieve. And a lot of people I think it's you know, what they call toxic positivity is they'll Oh, just don't worry about you're going to be this and they don't let you go and express your true emotions. So I think that's one of the kids is letting those feelings come up. Don't deny it. Reach out to a coach, reach out to a therapist, whomever you need. When whenever you have any obstacle, whether it's whatever it is in life, if you're just completely stressed out overwhelmed, how I help them to become resilient bounce back is I say, Listen, what's going on, and they open up. And these are some of the most incredible, amazing women that I work with you One of my favorite clients is a is a ophthalmologists. She has her own company. She had small children. A great husband who supported her, had a thriving practice of about four other people in her and she felt like why is this so far it's, you know, still feeling not good enough. And in the world if she's telling successful, so what I do with them is break it down, help them simplify their lives, help her like I helped her realize how awesome she was. Because no one is telling women, they're spread so thin, and they're doing so much that they don't feel good about themselves. And so part of the resiliency is working on your inner self, your mindset, and then moving forward and taking action steps and strategizing to figure out how to lessen your stress, how to get through the overwhelm, and all the feelings that come with that.</p>
<p>**Michael Hingson ** 31:04
On another episode, we had a wonderful conversation with Dr. Gabe Roberts from Kansas City and he talks he's uh, he deals a lot with psychosomatic illness and dealing with psychosomatic curing. He talks a lot about the holographic memory, the hologram memory, where there are things that typically happened to you early in your life that are there. But they're in your unconscious mind. And what you don't typically do is bring them up and deal with them and learn how to reframe what you interpret as being a problem into something that can be a more positive experience. Like he talked about one patient who had some serious illness. And he when he regressed this person, it went back to a time when she was six year old years old, and was spanked, and that memory was negative. And he went and worked with her to get her to rephrase that into a loving experience where her father really did care about her. And that it was was truly done for good reasons. And that was the right thing. And the illness went away. Wow, it's a really fascinating thing. You ought to look him up on Facebook, Dr. Get Dr. Gabe Roberts.</p>
<p>**LauraBeth Ryan ** 32:38
I will that is so fascinating. I actually I had so much time on my hands with being so still again with the arms and recovering from the breast cancer that I started studying psychology more taking more psychology classes learning about the subconscious, and it's amazing 70 Over 70% of our actions are from our subconscious that we have no idea, like you said, from programming for like the ages seven and earlier. It's just amazing.</p>
<p>**Michael Hingson ** 33:10
And he would say it's even more than 70%. But But either way, the point is that our subconscious is there. And those memories are stored, but we can reframe them, which is of course what what he is all about which is important. Well, how so? When you when you deal with people today and you talk with women about becoming more resilient. Again, they're very high achieving women. But what I'm hearing you say is that doesn't necessarily make them resilient. They're they're high achieving, and they're they're either hiding from something or something isn't right in their lives, so they don't feel resilient or maybe aren't resilient. Right?</p>
<p>**LauraBeth Ryan ** 33:56
Yeah, well, they're one of the biggest things they say is like, why is it so hard? I have achieved this success, right financial success, but they're unfulfilled. So we go through and we examine a lot. The reason is because they are subconsciously, coming from a place of pushing, pushing pushing. overachievers often don't feel good enough, no matter how much they do. And because they're stretched so thin. It makes that feeling even magnified. So she didn't like melawan clinic is expressed about she didn't feel like she was a good enough mother, even though she was a great mother and then in the workplace. Why isn't this happening? Why did my team not on board why can I get this thing done that I've been wanting? Why is it so hard? So we start breaking down? Exactly. Let's take a look. Let's take a listen. And because I've been through so much And also I have I coach from a place of compassion. A lot of coaches are sort of really hard, like, get it done. And I'm very different. I encourage one of the biggest things that helped to my clients, is me to show them and what I needed to learn was how to slow down. This world is going so fast and slowing down. Most people don't know how to do it, or to maximize their time. And both of those I've been forced to learn how to do, I am able to very quickly get my clients results in that area to where they're living their life with more ease more fulfilled, and truly feeling like a successful women they are.</p>
<p>**Michael Hingson ** 35:44
Do you ever explore the idea of doing more self analysis like self self analysis, like, during the day you do what you do, but at night? Take the time to go back and look at what did I accomplish today? Or what happened today? Did I make the right choice here? What can I learn from what happened? Do you encourage people to really go do that kind of introspective self analysis?</p>
<p>**LauraBeth Ryan ** 36:09
On our calls? The first thing I do is say, we don't talk about what obstacles they have or what didn't go? Well, the first thing I say is, tell me, I'll just say Shannon, for example. What went well, this week, tell me what your winds were. People are not used to doing that to stop in and reflecting. And that really builds their confidence.</p>
<p>**Michael Hingson ** 36:37
The other thing that comes to mind, though, is not only what were your wins, but what were your losses, but not so much because it's an obstacle, but what were your losses? And why are they a loss? Or why do you think they're a loss?</p>
<p>**LauraBeth Ryan ** 36:51
Oh, absolutely. We go there next and like, for instance, you know, coaching is based on commitment and accountability, right? So, so say they have a challenge. And we they, you know, I always work with them, I feel like I'm a guide, I don't tell them what to do, or give advice, but I more in pulling out from them what I'm hearing and reflecting back. And so I'll say, you know, they're so used to being hard on themselves, instead of instead of embracing or understanding. So we will break down well, what is it about that? Why is it that you quit reach that that thing that you wanted to reach? So we break it down into smaller pieces, and I don't I'm they're so used to being beat up about not being perfect. And I say, Look, this is why let's and they help we help discover why. And then let's think of a new strategy that makes it simpler for you to accomplish it.</p>
<p>**Michael Hingson ** 37:54
You know, I've been in sales most of my life and you are talking about exactly what really makes a good salesperson because a salesperson shouldn't be talking you into buying something. A salesperson should be an individual that counsels you and guide you and gives you the information so that you can make an intelligent choice. It's it's hard to get salespeople to recognize that you don't need a hidden agenda. And yeah, if somebody is talking with you, they know you're selling a product, they know that you have a product to offer them. But what should your job really be just to force that down their throat, or to guide them and see if in fact, it's the right thing for them because it may or may not be truly the best product. And that's especially true for real high ticket items in a corporate world, and so on. Because people don't necessarily have the right product. I've experienced that on a number of occasions where the products that I had, were not the best fit for or a good fit at all for what a person's needed, needs were and so my job was to, as I felt, guide them, tell them why my product might not be the best fit, and also talk with them about what other options were available. Here's the result of that. And there's a particular instance I'm thinking of where it happened, where I went to a meeting and said, after listening to them, I recognized our product isn't going to work. I still went ahead and did the discussion of the product because I wanted to teach them about our product. That's the part that I got to but at the end I said and as you know, our products not going to do what you need. So here's one that will two weeks later, we got a request from them to give them a price because they found another application where our product was a perfect fit. And it was even larger than the one that we went to so we we gained from that it's And it's about doing it for the right reason. And we can be motivated by money, or we can be motivated by helping people accomplish what they need to accomplish. And we need to learn what that is. Oh, yeah,</p>
<p>**LauraBeth Ryan ** 40:11
my sir. I'm all about service and getting my clients results. I am so happy when my clients are fulfilled, it brings me true joy.</p>
<p>**Michael Hingson ** 40:22
Yeah, and that's exactly what it should be, is that no matter what we do, I really believe that we're our brothers and our sisters keepers. And I mean that in a, in a spiritual and mental way, in an in a physical way. We need to work more to help each other. And we need to work to break down some of the barriers that we face. We're in a world where people won't converse with each other, there is so much of a fracture, because of politics and other things. How do we overcome that some of that?</p>
<p>**LauraBeth Ryan ** 40:55
Well, that's a pretty loaded question. There</p>
<p>**Michael Hingson ** 41:00
may be politics aside, it's not a political, that's not a political question.</p>
<p>**LauraBeth Ryan ** 41:04
So I, you know, my world has expanded, because I have so many different people have different beliefs, whether it's politically, whether it's spiritually, whether it's financial ideas, whatever it might be, right. And so what I think the most important key is, is that we need to be better listeners, we so many people are what I call white fighters, they just want to get their point across, they want to be right. But if we're really going to hear each other, you know, the let's just say the political the left and the right, they're just fighting, fighting, fighting, who can be louder, who can who can put the other down, which is so unproductive. And so I think if we just said, I'm listening, I want to hear I want to understand your point of view, I may not agree with it. And but you can politely agree to disagree.</p>
<p>**Michael Hingson ** 42:04
The other aspect of that, though, is I may not agree with it. But I'm open to listening, because I want to learn and you never know what you'll learn.</p>
<p>**LauraBeth Ryan ** 42:14
It's true, my mind has been open to things that I used to not believe it, you know, over the years, things that I had a different mindset about, um, and, you know, as we learn from other people with other things that they have to share, if we do have an open mind, it does empower us and educate us to, as you said, learn something new.</p>
<p>**Michael Hingson ** 42:41
I think life is all about learning. And I'm always excited when I get to learn new things and to hear other points of view, and then you're right, I may not agree with them. But if I close my mind, and don't analyze what the other person said, then I'm doing a disservice to me, much less anything else. Great point. So it's really important to be more of a not only a listener, but a learner no matter what the situation, no matter what the viewpoint. Because if we don't analyze, and we don't truly step back and dissect and ponder what we hear and learn, then we don't progress and move forward. Absolutely. Well, I'd like to kind of get your final thoughts on what what you want people to take away from from this? How can they start to do more with what they do? And obviously you have a program and if you want to talk about how they can reach you. But what what should people take away from today?</p>
<p>**LauraBeth Ryan ** 43:47
Well, I want them to one take away that nothing is impossible. Okay? No matter what you face in life, you do not give up. You may have dark times, you may you're going to have times where it seems impossible. But if it's in your heart, and you know it, believe it, get other people around you to support you, and you will become unstoppable. And number two is gratitude. We didn't talk about that today. But when you're in the midst and as an entrepreneur or as high achieving women or whomever you are facing adversity, gratitude is one of the keys that is going to bring you to success, because we can almost always look towards something in our lives no matter how bad it is. And when you start focusing on that, it's going to change the whole inner feelings of your body in your situation. It's going to help your mindset to shift into a more positive light. And then thirdly, I'd say reach out for support. So many women especially in Corporate are that are financially successful, high achieving women. I'm gonna give you an example. Um, I think it was her name was Kate Spade, the the person who, who was the most cheerful made all these great, she was so successful with her purses and her uniqueness. And she committed suicide, because she was having problems in her business. And instead of reaching out for support and meeting, admitting she needed help, she felt helpless. And there's no point in that. I don't care where you are. If you're struggling, it is so vital to reach out to someone that's going to give you the strategy give you the safe space to be a sounding board. There is no weakness in saying that you need help, we need to completely flip that, and know that it's a place of courage and strength, that you don't want to stay there anymore. And then your life is going to be so much more fulfilling.</p>
<p>**Michael Hingson ** 46:03
Well, thinking about successful people, just immediately into my mind came Robin Williams, I mean, look at how successful he was. Look at all that he did, and yet he committed suicide.</p>
<p>**LauraBeth Ryan ** 46:16
I mean, it's, it's so sad. Yes, yeah, so many, many people like that Thomas Kincade, he was the most well known artists living in his lifetime. And he too, couldn't admit he ended up having alcohol problems and couldn't admit and reach out for that help. And it's just because he had this idea like life and what he paints his idea like, what the truth is, life is not ideal. We all face adversity, every single one of us. And so I would encourage people, anybody listening to this spoke to, to reach out to me at www cheerful <a href="http://hearts.com" rel="nofollow">hearts.com</a>. and schedule a free consultation with me a free 20 minute consultation, if not, now, when it could change the entire trajectory of your life. There's also a free downloadable my five top tips to unspeakable joy that has a power packed, short little e report that's going to help you go forward and feel more happy fulfilled in your life.</p>
<p>**Michael Hingson ** 47:31
You mentioned gratitude. And that is so important. I've written a small ebook called blinded by fear. And one of the things and we talk in the in the book about the reality being that you can learn to control or deal with your fear and make it a powerful tool for your success. Rather than being paralyzed when something unexpected happens in your life. And you certainly have done that you've clearly had a number of challenges. And I am sure that there was a lot of fear. And you you related to that. But at the same time, you found ways to get past that and to use that fear to help you focus</p>
<p>**LauraBeth Ryan ** 48:21
on fuel, right? Like, I don't want to be on government assistance. I need to be financially secure. I don't want to be, you know, put in a nursing home at the age of 40. Something. I'm way too young that fear was a good motivator, right to do what you do.</p>
<p>**Michael Hingson ** 48:38
But you made it a motivator. You you turned it around. Yeah. And you became unstoppable, truly unstoppable because of that. Yes. And that is, of course, what what this is really all about that your mindset shifted. And something taught you along the line to be able to do that. You know, and I don't know what you haven't really, maybe don't know. But what what made you be the kind of person that could turn that around and make it an unstoppable environment?</p>
<p>**LauraBeth Ryan ** 49:15
Well, one is my faith. As I said, one of my favorite inspirational women is Joyce Meyer. And I watch her every day. So I filled my mind with positivity. I didn't watch anything negative. I didn't watch the news, nothing that would bring me down because they already struggled with depression. So that's one key. And then I also became an avid reader. I never stopped before the injury. I was too busy running around all the time. And so all the books I read think bit by Kent Ben Carlson. Know your worth like by Joyce Meyer. I read a book by Johnny Erickson Tata who was an inspiration who is a paraplegic, so I dove in to any positivity, any information that was going to help shift that mindset.</p>
<p>**Michael Hingson ** 50:09
Well, I'm prejudice and I hope that you have you will read if you haven't read thunder dog.</p>
<p>**LauraBeth Ryan ** 50:15
I would love to.</p>
<p>**Michael Hingson ** 50:18
Anywhere books are available. underdogs called Thunder dog do G the story of a blind man, his guide dog and the triumph of trust at ground zero. And as I said, I'm prejudiced. But you know, I know the guy who wrote it this guy, Mike kingsun. He's pretty good. And I'd love your thoughts on it after you read it, but it is it is still in print. Okay, you're off Amazon? Oh, you absolutely can get it off of Amazon. And I'm gonna read it, you better believe it. You can get it from Audible. If you'd like audiobooks, it's available there as well.</p>
<p>**LauraBeth Ryan ** 50:55
Yes. Now I have limitations from that arms. I can't hold a book. So Audible has become a best friend.</p>
<p>**Michael Hingson ** 51:04
It's it's there too. But, you know, I hope it inspires you. And we wrote it for for the purpose of inspiration, and education.</p>
<p>**LauraBeth Ryan ** 51:13
Absolutely. Thank you for sharing that. I will read it. And I will let you know.</p>
<p>**Michael Hingson ** 51:18
Laura Beth Ryan, we really appreciate you coming on. You've been wonderful, and I really am so happy that you are unstoppable and that I hope that people really understand and see how unstoppable you are and how you've been. You've adopted this unstoppable mindset. And would you repeat again, how people can find you?</p>
<p>**LauraBeth Ryan ** 51:39
Absolutely. And more than I want them to know that I'm unstoppable. I want them to know they can absolutely be unstoppable in anything they face, or wanting to accomplish as well. And if they want more help with that, then they can reach me at www. <a href="http://Cheerfulhearts.com" rel="nofollow">Cheerfulhearts.com</a></p>
<p>**Michael Hingson ** 51:59
Is that heart T or TS </p>
<p>**LauraBeth Ryan ** 52:01
TS Plural </p>
<p>**Michael Hingson ** 52:04
cheerfulhearts plural .com. Well, thank you for coming on and helping us better understand the unstoppable mindset. And for those of you listening, I hope that you enjoyed today, please give us a five star review rating. Wherever you listen to podcasts, you can visit <a href="http://www.Michaelhingson.com/podcast" rel="nofollow">www.Michaelhingson.com/podcast</a>. That's M I C H A E L H I N G S O N .com/podcast. And sign up and subscribe there as well. I have to ask one last thing. Are you going to do a podcast?</p>
<p>**LauraBeth Ryan ** 52:39
Am I Well, right now I'm just podcast speaker but after listening to Michelle and Kim, I'm I very well may go into that as well.</p>
<p>**Michael Hingson ** 52:51
And for those who don't understand the reference, I met Laura Beth because we're doing something called PodaPalooza, which is an opportunity to interview wonderful guests. So and then it's also a program where people are learning how they can become podcasters and the value of it. Well, I hope you do it. And if you do, let me know. We'd love to come on and talk with you on your podcast as well.</p>
<p>**LauraBeth Ryan ** 53:17
Well, thank you so much. It was a pleasure learning from you and sharing with your audience.</p>
<p>**Michael Hingson ** 53:23
Well, it was an honor to have you here. You've been wonderful. And again, everyone. Thank you very much for listening. Join us again in the future for another edition of unstoppable pod unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet. And Laura Beth. Thanks again.</p>
<p>**LauraBeth Ryan ** 53:41
Absolutely, thank you.</p>
<p>**UM Intro/Outro ** 53:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>LauraBeth Ryan is Not Called "The Queen of Resilience" for Nothing</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/78bb8466-bfd0-4f15-b980-3d59625cfefb.mp3?source=rss&amp;ext=asset.mp3" length="38099489" type="audio/mpeg" />
<itunes:episode>30</itunes:episode>
</item>
<item><title>Episode 29 – A Man Who Knows What He Likes Even If It Is Swimming Off The California Coast In 55 Degree Weather With Matt Wrock</title>
<guid isPermaLink="false">https://pinecast.com/guid/2bf1c3f4-4d62-422c-8c3e-dea04677e01c</guid>
<pubDate>Wed, 13 Apr 2022 11:00:46 -0000</pubDate>

<itunes:duration>01:09:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/06b5f887-65a8-442b-ac94-7d1942a27851/Unstoppable_Mindset-3.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
No, Matt Wrock is not crazy. His day job finds him working as a software engineer and he does the job well. However, before work on many days, no matter what the season, you will find him swimming off the Dana Point coast in California. Is he afraid of the sea creatures or even 55 degree water temperatures? Listen to this week’s episode of Unstoppable Mindset to find out. Matt will tell us even how he has learned not to fear the cold and how he finds peace in his swimming. Matt is truly unstoppable in his passion.
 
<strong>About the Guest:</strong> 
Matt Wrock is a software engineer living in Dana Point, California. Matt has been a runner for 45 years, a meditator, and an occasional blogger. Matt holds a deep love for the ocean and since returning to Southern California two years ago, he has been swimming year round, 7 miles a week without a wet suit. Matt has encountered dolphins, seals, and great solace in his swims and loves to talk about it.</p>
<p><strong>About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
</strong>Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
</strong>Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p>**Ad ** 00:01
On April the 16th at 2pm North American instant time, blind musicians from across the globe are getting together for an online benefit concert for Ukraine. It's called we're with you, and all money raised goes to the world of blind unions unity fund for Ukraine. To learn more, including how to listen and how to perform it were with you visit mushroom <a href="http://fm.com/with" rel="nofollow">fm.com/with</a> You that mushroom <a href="http://fm.com/with" rel="nofollow">fm.com/with</a> You</p>
<p>**UM Intro/Outro ** 00:30
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. </p>
<p>**Michael Hingson ** 01:50
Hi, thanks for joining us on another episode of unstoppable mindset. We're glad you're you're here. And we hope that you'll find our presentations today. Interesting. We have a fun guest I think in a lot of ways. I won't reveal it all. But I'll just tell you that he's been a software engineer. He's been a blogger. He's been on some podcasts. He's a runner. He's a meditator, and he loves the ocean. And we'll get into all of that today. As we we get a chance to talk to Matt. So Matt Wrock, welcome to unstoppable mindset.</p>
<p>**Matt Wrock ** 02:24
Thank you. Thank you very, very happy to be here.</p>
<p>**Michael Hingson ** 02:27
Well, we're glad you're here. So tell me a little bit about kind of your early years. You know, you you grew up in the Dana Point Southern California area can't argue with that as a place to grow up. But you know what? Tell us a little bit about you earlier.</p>
<p>**Matt Wrock ** 02:45
Well, yeah, like you said, I grew up in San Juan Capistrano with the high school Dana Hills High School so which is in Dana Point. And kind of basically kind of grew up at the beach. So the beach was really kind of a place where I spent my my summers you know, back when I was 12 years old back in those back in those days. You have your your parents would would drop you off or you would ride your bike to the beach, you know, and you'd spend all day there by yourself, you know, with your with your other 12 year old friends. You know, today it sounds crazy like that you would do that. But you know that, you know, it's a different world back then. And so yet in the summertime, you know, pretty much you know, it was all day at the beach would go you know, we go boogie boarding later on in Junior High in early high school, I got into surfing, we go visibility and the water was good, we'd go we'd go spearfishing and just, you know, really great place to grow up. You know, it's funny, like, as I grew older, kind of later in the high school I kind of went to the say is like ah, you know, just a bunch of bourgeois you know, you know, rich folks you know, live here there's nothing really fun exciting to do, you know, certainly things must be more exciting in other parts of the world. And then as you become an adult and you mature you realize you know, it wasn't so bad back then you know back there there's something to be said for you know, for that ocean and so so yeah, just that's the kind of pretty much covers my my life back.</p>
<p>**Michael Hingson ** 04:35
So so when you went to the ocean boys and girls</p>
<p>**Matt Wrock ** 04:39
Yeah, I mean, for me there was I mean, There absolutely are boys and girls at the at the ocean of all ages. But you know, my my friends. Were guys, we're all we're all guys. Yeah, we just all go surfing or whatever.</p>
<p>**Michael Hingson ** 04:55
So then you went off to college. Where'd you do that?</p>
<p>**Matt Wrock ** 04:59
Oh boy. Did I not do that? So, one of those deals? Yes, I was on the 10 year plan. And so like, as you mentioned, you I'm, I'm a software engineer. Now, I don't think I ever took a software course in college. So I started off as a religious studies major. And, you know, that's a topic that continues to be very interesting to me. So, back to my childhood, I was raised, and I was raised in a kind of a Christian conservative evangelical home. And, you know, the point when I went into college, you know, I wanted to go, I initially wanted to go into the ministry. So I was a religious studies major at Cal State Fullerton went to Biola University eventually. And there, I kind of, I guess you could say, you know, quote, unquote, lost my face. And just kind of had had some kind of existential questions, so to speak about all that, you know, kind of burn that all to the ground. And so I took a break from school after Biola. And then I went to UC Santa Barbara, a few years later, spent several quarters there got burnout, and took another couple years off. And then finally, I just said, you know, I just, I've got to get this thing done. Like, I've got to get my bachelor's. Because I was under this impression that I've since have come to learn that wasn't necessarily true. But you know, I think I think most of us kind of grew up, like, you know, you have to get your college degree, otherwise, you know, you'll, you'll end up, you know, eating on the street somewhere. And so I was living in San Francisco at the time. And the University of San Francisco had this programs kind of geared towards people that worked. And, basically, it was the easiest way I could think of to get my degree. So I got my degree in organizational behavior, which I, I honestly had zero interest. In that degree, I do not encourage people to go out and get degrees, which they have zero interest in. And the funny thing is, is, you know, so we're living in San Francisco. And this is right, like, this is the late 90s. So it's right around <a href="http://that.com" rel="nofollow">that.com</a>, that <a href="http://first.com" rel="nofollow">first.com</a> bubble, when it was still about, you know, before it burst, and I'm living off of seven bucks an hour, and I'm seeing people my age doing quite well for themselves. They can maybe there's some maybe that wouldn't be such a bad idea to get into those computers. And back in junior high, I was super into computer. So I like I learned on the Apple two and I had an Atari 800. You know, so for those that are into computers that are, you know, in their 50s Like myself, you will remember those and, and so that's exactly what I did, I like into it and just serendipitously kind of made my way. And, you know, here I am. I'm a Principal Engineer for for a company that you see based out of Seattle, but we got acquired by a company out in the Boston area. And fairly decent career for myself. So,</p>
<p>**Michael Hingson ** 08:19
so when you were doing the early computers, did you ever see any of the old Tandy or RadioShack computers? Oh,</p>
<p>**Matt Wrock ** 08:24
yeah, absolutely, man. Grew up in San Juan, you know, we had a regular like everybody else. We had a radio shack and yeah, I'd ride my bike down there. I would just like gawk at that. You know, that. Rs. What was it the Rs? or the TRS? 80? Yeah. 80. Yeah. Yeah. Yeah. You're the old Commodores. Yeah. Yeah.</p>
<p>**Michael Hingson ** 08:46
K Pro, which was in San Diego per second came out, and which was sort of the equivalent of the IBM x t are actually more than 80 With with Kaypro. I owned a company for a while, and we sold as as the basis of what we did a lot of the Kaypro machines and now all that's gone away.</p>
<p>**Matt Wrock ** 09:07
Yeah. Oh, yeah. Yeah, it's a it's a different. It's a totally different world. Now we have this thing called the internet.</p>
<p>**Michael Hingson ** 09:15
Yeah, I've heard of that. I gotta ask this. This just popped into my brain. So you went and did a lot of swimming back in the days when you were 12 and 13. And all that. And seemed to be pretty fearless about it. Nowadays. We see a lot more of shark attacks and all that sort of stuff. The question is, is it really more now than there used to be because they're hungrier and they discovered that we taste good, or is it just that the media is covering it a lot more and there really still isn't that much more than there ever was?</p>
<p>**Matt Wrock ** 09:55
Yeah, I don't know. Like I've never like actually research it but even back then you're like, like The movie like remember the movie that came out was like in the early 70s. And I have an uncle that today, he still talks about that movie and says he's never gone in the ocean, you know, and, and so I tend to think that it was kind of the same back then as it was. Today, you know, I mean, basically, you know, you step in the ocean, and your chances are going to be greater than 0% that you're going to run into run into a shark, but very, you know, very low, of course, you know, it does depend on, you know, some, you know, there are some areas that have more than others, you know, here in Dana Point. There have been, I mean, there have been more sightings, like down in the San Clemente area, which is just south of us and San Diego County, which is the next county south. We're in Orange County. But, you know, I've heard, I've heard it also said that people are more surprised as How about how few shark attacks there are based on just how many sharks there are in the ocean? And how many people there are, there are swimming, the fact of the matter is, for the most part, sharks, just they're not interested in us, like we're not good food. And most of the attacks you hear about from what I understand, like, I'm not an expert on this, but from what I understand, are from juvenile sharks that basically don't know any better and are and I'm more curious. So yeah, I saw Yeah, I'm not sure if there's necessarily like, more now than there was when I was younger, but I tend to think that there's not</p>
<p>**Michael Hingson ** 11:33
Well, if the world does change, you mentioned Orange County, go find an orange tree in Orange County today. Yeah. When I was a student at UC Irvine, we, through a friend discovered a packing house up in orange, actually, ironically, we could go up and buy 2025 pounds pounds of oranges in this big box for like, three bucks. And, of course, finding oranges in Orange County today. Fresh on trees, not there.</p>
<p>**Matt Wrock ** 12:05
Well, you mentioned to me before the recording that you went to school, and you see a UCI in Irvine, and I remember, you drive to Irvine on the five freeway, and plenty of orange trees that, you know, back when I was like, seven, like, yeah, 45 years ago, but yeah, not so much today, no thought of concrete.</p>
<p>**Michael Hingson ** 12:28
The first time we went to Disneyland, we were living in Palmdale, and you drove down through the edge of the Angeles crest highway, and you drove down into Los Angeles and out of Los Angeles. And then you were in this tunnel of vegetation, trees and so on. And suddenly, you came out into this little oasis that was Disneyland. And it was was all vegetation and not built up. Now, it's all built, and they say it's progress. But I guess we'll, I guess we'll see. Yeah, so what kind of software things do you do?</p>
<p>**Matt Wrock ** 13:12
So, um, I, I am in the what's called the configuration management space are also what's known as kind of the DevOps space that are in my space to be familiar with that. So that's essentially where we're developers meets the operations, we, we create software, I guess you could call it, you know, automation software. So if you're, if you're a company that has, you know, 1000s of servers, and you need a way to make all of those servers, you know, look a certain way, and you don't have, you know, 1000 engineers to spend hours on each individual servers, we write software, that, that helps automate that process that basically says, Hey, we've got 1000 servers that are gonna check in to this particular kind of master server and say, you know, we want to look like this, you know, make us look like this. And that's exactly what happens.</p>
<p>**Michael Hingson ** 14:10
Do you ever in your work this deviates from what you're probably normally asked, but do you in your work, ever get asked or find requirements to deal with accessibility so that as you're making sure that machines look the same or behave the same and so on, that you do something to build accessibility in for, say, blind people who use screen readers to make sure that when they look the same, they look the same to everyone so that everyone can use them? Do you ever encounter that?</p>
<p>**Matt Wrock ** 14:41
You know, at one point in my career, I did a lot more kind of web type of development. And there and that, you know, there there were certain things that you know, appealed to you that we tried to make more accessible not quite to the extent yet Surprisingly, not quite to the extent that you're talking about. So, because they were somewhat smaller, they were somewhat smaller web operations and you know, the audience's that we were catering to just, you know, it wasn't like, you know, mass mass mass consumer audience for there would be, you know, a lot of disabled individuals, you know, in that in that population, not saying that there wouldn't be any, and the populations that we were facing what, in what I do today, there may very well be like some of our customers that may be using our software in such a way to ensure that, you know, certain settings and so forth on their servers, do accommodate, you know, those with with accessibility issues. But as far as me personally, in the work that I that I do, I'm, I'm working at kind of like a very kind of a low level, and kind of more of a, what you would call a systems engineer, engineering level. And so, accessibility concerns aren't don't don't come into my purview to too often to be honest.</p>
<p>**Michael Hingson ** 16:10
Yeah, it's a, it's a tough thing. Because mostly, we still don't see the industry, the technology industry, making products inclusive. And it's not just for consumers. But it's also for the potential employees who might work at a company that that things become usable, that there just isn't a trend still. And it's, it's difficult, because we're just not a priority that people have recognized yet. And ironically, the other side of that is something that I actually had a discussion about with someone recently on another episode of unstoppable mindset, which is that if you work to make products, or your company, available to an inclusive to all persons, including those with disabilities, what statistics and there's a lot of hard evidence to show this, what you will find is that employees like blind employees who you hire, who can use your products on the job, and do the work that you want them to do, will tend to be a whole lot more loyal, will work a lot harder, because we know how hard it is to get a job. Yeah, that makes a lot of sense. Yeah. And we just don't see that people are breaking through that barrier yet. Because there's still so much fear surrounding the whole concept of disability, you know, which is a term everybody just still feels if you are a person with a disability, that you're just not able, we've been able to work so many other words, so, you know, hopefully one of these days people will break through and recognize that disability isn't really what they think it is. But you know, it's kind of one of those things.</p>
<p>**Matt Wrock ** 18:08
Yeah, I have a huge amount of respect for, you know, especially somebody that's visually impaired, you know, in my industry, because it is not, you know, like, it's just, it's not friendly to, to that demographic, by any means. And, you know, the technology has definitely come along, but you know, there's screen readers and so forth. But like, I've heard that I've heard some of the screen readers and like, I just can't imagine having to, you know, work with that. It just, you know, because it reads literally everything on your screen, you don't need to read everything on your screen, but it doesn't know. And at least the ones that I've</p>
<p>**Michael Hingson ** 18:48
well, but the reality was screen readers is that the good ones have built in a lot of features and a lot of control so that you can skip around to different parts of the screen, you can you can move not linearly necessarily at all. Although linear is the is the most common way where you just arrow through line by line. But you don't need to do that anymore. It is a whole lot different. But it used to be that way where you didn't have a lot of control. But today, the reality is that we can zoom around the screen. Pardon the pun for zoom, but we can zoom around the screen just as well as the next person what we don't get his a lot of the graphical information necessary. Yeah. as easily. Even Even so that's getting to be better and and will evolve over time. But it is it is getting there. Interesting. But yeah, screen readers are really devices that have come a long way. And also because the information is readily available. Some people and I do myself use Braille displays refreshable braille displays. Unfortunately, there's still only kind of one or two lines long. But still, you can use refreshable braille displays and actually present the information in Braille, which in a lot of ways, is preferable because it's quieter, although I use your phone, so people don't hear it anyway. But it's quieter, again, as displays advanced will be able to display will be able to actually show graphics on them, which is, which is cool. I'm actually working with a company helping to create a, a way to display graphics in Braille, which will be cool.</p>
<p>**Matt Wrock ** 20:39
Wow, that is super cool.</p>
<p>**Michael Hingson ** 20:43
So it's a lot of fun. You know, we'll, we'll see where it all goes. But you, but you do software stuff. And then there's the rest of your day. So I'd love to hear more about you in the ocean and kind of what you do because sharks or not, it is still something that most of us don't do. I tend not to be much of an ocean swimmer. I've been in the ocean and I've played in the ocean some, but it isn't normally what I do. But it's not so much out of fear is it is just, that's just not what I do.</p>
<p>**Matt Wrock ** 21:20
Yeah, yeah, totally. Yeah. And you had to be like, for me, you know, I was 10 minutes away. So it's just, it's convenient, you know, I can make it part of my weekly exercise regimen. Whereas, you know, if you're further, you know, there's only so many, you know, there's only so many coastlines, you know, in the world. So</p>
<p>**Michael Hingson ** 21:42
there are so, so tell us a little bit more about what you do.</p>
<p>**Matt Wrock ** 21:46
Yeah, so. So I for the last, it'll be two years this May I swim about? I've about a 1.1 and a quarter mile one and three quarter mile, I guess, I guess you could call it a route. It's, you know, there's not much of a route to it. When you're you're swimming along the coast. I do that about four days a week.</p>
<p>**Michael Hingson ** 22:10
It probably isn't really fair to say your route is fluid. Oh, anyway, all right.</p>
<p>**Matt Wrock ** 22:16
The idea is a week year round. I don't I don't wear a wetsuit. And so, you know, this time of year? Well, you know, we just had a heatwave down here. So that that got things, you know, almost to 60 degrees, you know, here, but in February, but typically it's around like, you know, 5575, probably at the lowest, probably averages around 57 degrees. So it's a little, it's a it's a little cool, but, but I've found it to be actually an amazing, I guess you could say an amazing teacher. And so that's yeah, that's, that's essentially, that's, that's what I do. I sometimes I used to do it, you know, first thing in the morning. Lately, I've got the 730 meeting that I have every morning, so I can't do that. So I do it kind of it's an it's a nice way to break up the day. So it takes us about a to two hours from the time I leave my house, the time I get back, when you account for driving time takes about 15 minutes to get from the parking lot to the beach at the beach that I go to. It's just been Yeah, it started around COVID You're just after COVID So before COVID Yeah, I was I running was burning and running still is a big part of my my physical exercise I was really into I would do a fair amount of weightlifting mainly to avoid injury for from from running. And so after COVID When the gym shut down, I wasn't I was missing that. That full body workout and, and and so you know, one day, it was like, you know, it was late May the Watts Up, I was noticing that in the new papers, the water was about 68 degree which is pretty comfortable. And I was listening to this podcast about a about a freedom free diver. So free diving is basically the sport that people that will dive to like these amazing depths with no, no scuba gear. So it just kind of got me into this mood. It was a warm day. And just thought you know what, I'm 10 minutes away from that ocean. And I was I thought there was a tractor beam, you know, out there like driving out to Arizona in the morning. And then that afternoon like I didn't even have a bathing suit like that, you know, fit me properly. And so I just parked my car, you know, put some shorts on. And I didn't swim very far that day that just like I was I was hooked. Yeah, it was just it was just an incredible experience just getting getting in out to the water, you know, it was it was 62 the papers that it was 60 degrees. And sometimes, you know, you got to take what the paper says with a bit of a grain of salt. So I would say it was probably more towards like the 6564 ish. So you after doing this a couple years, you become accustomed to like, degree by degree almost, with the waters like but but like, when I got out of that water that day, I just felt like this amazing feeling like just, you know, it's almost like a just a rush, just just, it just felt so kind of just in tune with nature. And it just really became something that like, like, I'm, I really want to do this tomorrow. And then I want to do it then, you know, a couple days after that. And so I've just been doing that, doing that ever since.</p>
<p>**Michael Hingson ** 26:02
So what's the water temperature when it was like 68 or 65? Depending on who you believe? What would the water temperature be?</p>
<p>**Matt Wrock ** 26:10
Oh, so yeah, so this was late May. So from from I would say April. So surprisingly, all the way through, and you know, fluctuates. But all the way through, could be early November, the water will stay in the you know, in the mid 60s, not the higher the summer, you know, it can get up it can get down here it can get as warm as the mid 70s. That doesn't, it might not last for incredibly long. And there's even periods of the summer like July where it can dip down to the low 60s, we have this thing called upwelling where he basically it's the it's caused by the wind. And so you get the wind that pushes the, the water that's deep, you know, up towards the surface, and the water can get a lot colder for and sometimes that'll last for about a week or so. But</p>
<p>**Michael Hingson ** 27:07
so so I see it's about 54 degrees in Dana Point right now, according to my little echo device. What would the water temperature be this time of year?</p>
<p>**Matt Wrock ** 27:19
That's about so we said, yeah, so So I'm sure that's That sounds probably about accurate. I mean, that's and that's at the cold end. And we just had winds.</p>
<p>**Michael Hingson ** 27:30
So yes, it's pretty cold right now. In Southern California in general, the grapevine going up, Northern California is all close we've got there, they originally forecasted in Big Bear, which is about 40 miles from us. Three to five inches, and now they're saying eight to 12 inches of snow today. So it's pretty cold.</p>
<p>**Matt Wrock ** 27:53
Yeah. So basically when that when that, you know, when the days get gets shorter, you've got more nighttime, you know, cooler, cooler, more time of cooler temperatures. Right now you've got this win, which just really can can make things a lot colder. So what will happen, so it's 54 day, but say, in a week, you know, so So we've on the on the forecast, we've got some 70 degree weather forecasted for early next week, I'm pretty sure a week, like 5859. And then, and then magically, so I've only been doing this for a couple years, I'm still learning like what the patterns are like, but last year, I can tell you, like the last few days of March, it's like springtime has come suddenly things are things are changing and moving in the right direction in those last few days, it starts pushing over 60 And for me, like you, I think you've been doing this for a while your body does kind of like my body is much more, you know, accustomed to it now that when I first started so once I get once it goes over that 60 degree mark. Yeah, it might be on the cooler side. But there's this threshold, you know, the further you get away from 60 degrees, you know, the further north of 60 you get, the more comfortable it gets, the more better appeals. But but once you dip below 60 At least for me, it's like it is a different kind of a different ballgame. And which you especially notice when you get out of the water. But you know I can I can certainly talk more about just that whole experience of cold water swimming because it's a it's a whole kind of phenomenon in my mind unto itself. So well. So when, you know, when you get in the water then I guess the best way that I could, that I can put it is it's like first of all, you know when you get below that 60 degree level There's just like this, oh my god, the water is so cold. And so you have to kind of come up with a way of okay, so how am I going to approach this? And when I first started swimming, yes, I started swimming in the springtime, you know, the summer. And you know, over that summer over the course of those several months, I really gained this love of swimming, I was thinking, Well, so what am I going to do in the wintertime when it gets super cold. And most of the people that I saw swimming, you know, even the summertime are wearing what suits but to me, there is a certain visceral I guess you could say intimacy that I feel, you know, when I'm with you, I like feeling it on my skin. And. And so and so I'm wondering, you know, like, your first when's it going to get cold? And how am I going to react to it getting cold, the one thing that ran October, it was still warm. And I saw this documentary, give some of your listeners may, it's rather popular was on Netflix. It's called My octopus teacher. And it's about this, this diver based in based in South Africa, and his water temperature was in the 40s in the hall he was wearing with a hood. So he wasn't wearing you know, he was, that's that was the only neoprene that he that he had on him. And so I'm looking at that and thinking, Wait a second, it's not going to get that color. He's alive. And so I guess it's possible because to me, like, like, here in Dana Point, even in the summertime, the surfer dollars were full wetsuits, and a lot of the swimmers were with wetsuits. So just know. So yeah, just my, in my mind, I'm just thinking, like, Is this even possible? Is it even healthy? Like, can you even survive out there? And so, I saw that I did a little bit of research on it. And, and based on the research I did I go, you certainly can, of course, you know, you always have to be careful, you always have to be aware of your, of your limits. So, so eventually, November came, first storm came with that, and the water temperatures plummeted. And, and so the first day, I went out there, and it was about 5755. And it was just like, I don't know how to describe it, it was just like, it was like a different kind of cold. But, you know, as you're in there, you, you, it's, it's, it's odd to say, but there's not a sensation of of suffering per se, I guess that's the best way I could I can put it. So when you take that initial plunge.</p>
<p>**Matt Wrock ** 32:45
And what you really need to do when you when you're doing that, as I discovered Having done this, if you can't, you can't resist it. So you can't go out there just saying, you know, oh my god, it's so cold, like, ah, you know, you know that, that feeling of like, I just want to be warmer, I want this cold to go away. Like you have to accept the cold. But you have to you have to have a curiosity of the cold and allow yourself to really feel to really feel the cold. And when you do that, and, you know, this is just, you know, this is my personal experience. When you do that, you realize that it's not, it's, it's not plunging you into this into this, like, this, this this abyss of suffering, like you think that it would as a matter of fact, you feel incredibly alive. And there, there will be days where I'll I'll go to the beach. And I'll kind of feel like I'm in the doldrums and you know, might have you know, just like a tad bit of, you know, just feeling down when I take that plunge into the water. It just, it's like it just shocks me. And I and my whole mindset just shifts. And, and I am just in and what's interesting is as I'm walking in, so what's what's worse, I'll tell you what's worse than the cold. It's the anticipation of the cold. So as I'm walking to the beach from the parking lot, I'm feeling I am feeling this dread. And I'm thinking oh my god, I just got out of this warm bed. I've got my sweatshirt on now, I'm not feeling too bad. Why in the world would I want to take this sweatshirt off? You know, am I am I you know, in would just my bathing suit, get into that cold water like like how could that be? A good idea. And and first of all I have to remember Okay, at this point, I've done this hundreds of times. And of those hundreds of times have I ever gotten into that water and felt like oh my god, this is horrible. I want to get out of there. No, I have it. In fact, I felt that previous zero times. And and the thing that you have that But I've learned that you have to, you have to deal with that voice of fear. As a friend, you can't put you can't push it away. And what I'll tell myself is, you know what, I don't have anything to prove. I'm not, this isn't a macho type of thing, where I'm out there to prove that I can go swimming in cold water, this is something that I'm doing, you know, for myself, if I get out into that water, and I feel horrible, or I feel, you know, there's the I can, I can get right out of the water, you know, like, I have the freedom to do that, you know, I can make the choice, I can turn around, I can go back, I can dry off and I can go home, you know, that's totally cool. But the set, but the, here's the thing, the second I take that plunge into the water, I never, I've never felt that. It's it over time I've gotten you I've gotten used to it. And it used to be kind of like, oh, I can get into this cold water. But now it just comes, it becomes so natural to me. And you just, you just so I walked down that trail to the beach, I acknowledged that voice that says, you know, this is nuts, I don't want to do this, you know, I just, you know, I acknowledge the presence of that voice. And I just, you know, that I'm committed to getting in there. And at least getting at least getting in and you put your backpack down, you put you take your sweatshirt off, you put it in the backpack, you turn around your face that water, you watch, you focus on your breath. And, and you just let the water come and then you take that dive. And yes, you feel cold, but because you feel cold doesn't mean you feel bad. So you really have to kind of approach it, you have to be receptive</p>
<p>**Matt Wrock ** 36:48
to, to the cold, you know, so just allow yourself to feel the cold to feel the power of that cold. And, and it's like, the best way I could describe it is it's like a portal. So you as as you walk out, you're walking out into the ocean, and you've got the troubles of life and, or the fear of the cold, you take that first plunge, you know, under, you know, under that under that wave, and you come up, you're in a you're in a you are in a totally different mindset, your whole mindset has changed. And you are you know, I am ready to swim and within, you know, seconds, or you know, certainly a couple minutes, my whole Yep, so your body does go through a physiological change. So when you're in cold water like this, what will happen is your blood goes away from your extremities away from your skin and towards your core. Because you're your body, you know, at this point, your body's number one goal is to keep your internal organs warm, you know, and you know, add up, you know, at a warmer temperature. And so, as that's happening, physiologically you're going you're you're going into a whole different mode. So, five minutes into a swim, I actually feel great, you know, from from, from a temperature point of view, it sounds super odd, but I do not you know, after about five minutes, I do not feel cold. Now I'm in the water for an hour. And after that first Oh 30 or 40 minutes, the cold does start to creep in. So the last 20 minutes, honestly, it's the last 20 minutes, the hardest part of the swim, your your fingers start to feel a little like, like you have a hard time getting your fingers to come come together. But even there, you know, it's interesting, there's there's kind of certain psychological things that that I learned in and what the first thing is, is to be calm. So as that cold is creeping in here thinking oh my god, I'm gonna catch hypothermia. Oh my god, I'm gonna die. You know, this is bad, you know, like, great, you know, here I am a husband, I'm a father, you know, this is the most irresponsible thing, you know, that I could, you know, I'm gonna end up you know, people are gonna come to you. And suddenly like, you notice like, all these voices are in your head telling you about all these horrible things are going to happen. And you have to make a choice to hush those voices. And when you do that, you realize you know what, things really aren't that things are not that bad. And I don't want to because Hamilton hypothermia is real and it is a risk when you go into the cold water and every person is different and in different beaches have different have different risks. So I don't want to all minimize and say oh, you know, it's no it's okay. You know, you're always going to be saying, you know, as we talked before you there are sharks you know, the chances are is super super super small that you're going to bet but like Yeah, like that. The chances are greater than 0% that you will see that you will see stars</p>
<p>**Michael Hingson ** 40:04
I've never seen. But look at all of this, you know what you're talking about, you know, we call this test the unstoppable mindset. And you have, you have talked all along here about your mindset, the mindset that you have adopted, that you've learned to adopt. And yeah, even after 40 minutes or so, your body temperature clearly is dropping, you're getting messages about that. But even then, with the fear, your mindset has taught you how to take control of that fear, and be able to step back and you start to see, well, maybe it's time to start wrapping this up here fairly soon. Because you know what to do, but you have you have adopted a mindset, you've created a mindset that allows you to deal with all of these conditions, and not do anything too stupid or too funny.</p>
<p>**Matt Wrock ** 41:03
Right, right. Exactly. And, you know, this whole time, you know, I'm Listen, probably a blessing 100 feet out. So I have the ability to swim in. I've actually when it got cold, I did change kind of the way that I was like, I now go to the middle of the beach, and I swim to one end, and then all the way down to the other end and back. So at a certain point, I have the ability to bail. So if I get rolled, right, I give myself kind of that that out. I've only taken myself up on that four times. And none of those times have been because I was too cold is because like I was time constrained or, or, or whatever. But</p>
<p>**Michael Hingson ** 41:40
so does your wife ever go swimming with you?</p>
<p>**Matt Wrock ** 41:43
No. i Yeah, it's not. It's definitely not for everyone. But I'm, there's, there's definitely a you know, there are other people that do this, that, you know, I see other people out there and it always surprises me why more people don't do it. Because it really is such when you are out there at seven o'clock in the morning, you know, or 630 in the morning, especially you know that the sun has just come up. I mean, he just sees the most amazing things. You're out there by yourself. The horizon it, it's it becomes like this incredible shade of like kind of purple pink. You see the moon up in the distance, I'll be swimming and I'll see a school of pelicans. You know, just come swoop down. I've seen dolphins, I've had a dolphin swim, you know, literally swim around me. I've seen seals that seen a seal come right up to my face. And swim with me for for a period of time. I've seen your schools of fish. And it's just, it's just such an you know, it's just such an amazing experience.</p>
<p>**Michael Hingson ** 42:52
Have you met it? Have you met a whale yet?</p>
<p>**Matt Wrock ** 42:55
No, but but about three weeks ago, I was in Hawaii. And you know, I'm in Hawaii. So I'm going to sweat every single day. And and right now is humpback whale season. And so I didn't see any like when I was out in the water, but it's when you dive you can hear them. And that was the most that was it. That was amazing. Like so you die, then you can hear it sounds like a baby crying was the first kind of thing that I could think of. But that was that was that. That was pretty neat.</p>
<p>**Michael Hingson ** 43:30
It's it's got to be a lot of fun and fascinating just to see all these creatures out in the sea. And as you said, have a seal come up and and look at your nose and yeah, follow you around, and then the dolphins and so on. You know, and and you're right, not everyone will do this. And not everyone is cut out to do it, I suppose. But by the same token, it's still all about adopting mindsets. You know, you asked me earlier before we started this about me living in New York and I mentioned being in the World Trade Center in the story that I've been telling people for a little bit now because I finally kind of figured it out was that when the airplane hit the building, it hit 18 floors above us on the other side of the building. And for me, I didn't become fearful. What what happened was that I had spent a lot of time prior to September 11 2001. Learning the complex learning what all the rules and regulations were for evacuation procedures and such, and learning every single thing that I could and partly I did it. Well, mainly I did it because I was in charge of an office. So I ran that facility and I needed to be able to function like I viewed everyone else who functioned as a leader of an office. Now in reality I think think that, that I took it a step further than a lot of people do. But I wanted to be able to be as capable, as independent, as sufficient. And as resourceful as any leader in any office in the world trade center could be. So that meant I needed to know stuff. I couldn't be led around, I had to be independent, and to be able to walk where I wanted to go, if we were going out with customers, I needed to know where to go. And I needed to know where to go so that I could take people where they wanted to go or where we wanted to go if we wanted to go out to lunch, or, or whatever. So it was important for me to do that. But having learned all of that, and thinking almost every day when I went into the World Trade Center, anything else new to learn today? Or do I need to check anything out again, and being alert like that developed the same kind of mindset. So I knew how to control fear. That doesn't mean I wasn't afraid, right? On September 11, it doesn't mean and you know very well, you're seeing it, and you're saying it, you don't need to you don't, you're not going to be afraid. But it doesn't mean that you're not fearful, and you're not totally unafraid. But what you know how to do is to control your fear, because you adopt a mindset,</p>
<p>**Matt Wrock ** 46:17
right? And it's not, it's not a mat, it's not a way of controlling your fear, because he's your you've you've, you've defeated your fear, or you've tackled your fear, but you've met your fear, and you've acknowledged your fear. And you've noticed that part of yourself is okay, you know, it, it's, it's healthy, to be fearful sometimes. So if you're out there in the water, and a shark comes, like, that's a healthy fear. And I've you know, so I have read, like, what do you do with it, and one of the things that says is to fight back, and so I hope to never be in that situation. You know, fear is like, fear is teaching us something. And, and, and, and sometimes, you know, our minds can allow, you know, fear and other more other emotions that definitely get the better of us. But yet, one thing that this has all taught me or helped me to learn is that by kind of acknowledging that not resisting it, but accepting it as part of yourself, and just observing by just observing it, just simply observing it, and being, it can help you to kind of realize that it's not the, the best way I can say is that it's not the truth. So when you go out there in the water, and you think you're like I said, it's the anticipates the anticipation of the cold, the fear of the cold, that's worse than the cold itself. And the irony is, is that you get all this, you know, you've got this fear, oh, my God, it's gonna be horrible. In the future. This was me cold. But the reality is, when you go out there, and you have the experience, the experience ends up being great. And so, you know, every single time as I'm, as I'm going into this experience, we are walking down to the beach, you know, when the waters 54 degrees thinking, what the heck am I doing, I know, I'm going to have an experience out there. And that's it, that experience is going to be it's going to be a good experience. Now some days are ours are tougher than others. Other Sure. But that, you know, that carries out outside of the water yo, in our daily lives. Sure, we're met with, with stress, you know, from all sorts of angles, and the great thing about swimming is that I'm putting myself basically in a controlled, stressful, you know, I control the stress. So I know that I'm going out into the stress lung and putting my body in distress. But when I'm in situations in real life, while I mean, it's, you know, in situations outside of the water, you know, in my daily life, where I don't have so much control of the stress. It really does, it helps to, to meet that, you know, that type of stress, having, you know, kind of gone through that controlled stress.</p>
<p>**Michael Hingson ** 49:04
You you learn how to, to deal with stress, you learn how to be able to self analyze or step back, even if it's an instantaneous process, and go wait a minute. Yeah, what is it that I Why am I really stressed today? And maybe sometimes there's a reason that subconsciously, you sense for being stressed. But you can you can stop and take a look at that and go oh, here's the deal, and then be able to move on because you again have adopted a mindset that says you you don't have to be paralyzed or blinded by your fear you can move on with it and you can deal with it.</p>
<p>**Matt Wrock ** 49:48
Right? That's absolutely right. And what I find interesting particularly in in with with cold water, so like, you know, mindfulness or meditation Oh Are these A lot of these concepts have become, you know, popular, being aware of your stress, being aware of your feeling, and they're great, you know, their fan, it's fantastic. But sometimes it can, it takes a long time to kind of train your train your mind to, to not become so identified with your feelings, but when you're in the cold water, so all these in the cold water, that is something very visceral. And, you know, the coating, and when that cold comes on you like that's something that you can feel, you know, right now, and there's no mistaking, you know, where that cold is. And as I've, as I interact with that cold, and I, I develop a curiosity about the cold, and sometimes I out there, I'm like, in my suffering, you know, is this difficult, and I'll stop myself, I'll think, like, let's just really take some time and feel the cold, I guess, something that you can feel, you know, sometimes it's, it's, it's, it's harder than a more of a classical kind of a meditation type of, you know, even though those, you know, those are great environments, but there's something I've learned with the cold is like, this is like, it's, it really kind of brings us all into a more kind of a tangible, tangible level,</p>
<p>**Michael Hingson ** 51:20
is has meditation helped you in developing this mindset? Or maybe a better general questions? How does meditation help you?</p>
<p>**Matt Wrock ** 51:30
Well, I would say absolutely, yes. Yes. And yes. Yes, it's helped me with this. And it's helped. It's helped me in general, so I started meditating. Oh, boy, like 20. So I've started meditating 20 years ago, and I probably meditated for a good five, six years until I stopped. And I, I started meditating in the in the Zen Buddhist tradition. So I lived in San Francisco at the time, was very close to the San Francisco Zen Center. And so we'd go to the morning meditations almost every morning. It was just an incredible experience for me. So I, like I mentioned earlier, I kind of came from a from a more of a conservative evangelical background, and having kind of, at one point, basically jettisoned that background to kind of put me into the spiritual vacuum. So I needed what Zen Buddhism really gave me was, it gave me something to do. And that's something to do became meditation. And that became very, very helpful. And it gave me all of that within a framework that I didn't have to, like believe anything, like believe anything that I felt was suspect, which is something at that point in my life, I just I, I really needed. And so was this something? And yes, it was, it was, it was extremely, extremely helpful, it was extremely challenging. But there was something about it, that I just, I just really believe, like, there is something here for me, and I'm willing to cook. Because for those of us that have been meditating for any period of time, you learn that it's not, you're not sitting on a meditation cushion, blissing out, you know, what you're doing is you're sitting down, you're thinking about, like, what you're gonna do later in the day, what you did yesterday. And, but each every, each of those thoughts is an opportunity to see, oh, I am not that thought. That thought doesn't define me that thought is something that's happening inside of me something that I can watch, and that I can watch about myself, but it doesn't necessarily need to govern, to govern what I do, or how I feel. And I think as we, as we grow and we mature, along those lines, that is that becomes really becomes a good kind of growth trajectory for us, so eventually, I stopped meditating, I became a kind of a workaholic. And about five years ago, my life was kind of going in a direction where I didn't like the direction it was going in. I just I felt like I was just kind of losing touch with who I was what I wanted to do, I was working for the sake of work. I was losing my ability to just like kind of feel human so to speak. And, and, and eventually I just said, you know, I'm just going to, you know, I'm going to stop working on the stop work. I mean, not stop working, but stop working to the point where every single night I'm going to bed with my laptop, you know on my pillow and eat horribly, try not exercising, because I think I just need to work, work, work, work work. And so I stopped that I stopped eating better, it's funny, there was like, I basically, the best way I could describe it is that there was this voice in my heart talking to me, and I was ignoring it for a long time. And I would get still, and I would just sense, you know, what, I need to start taking better care of myself. And I started listening to that, and everything just started very slowly and gradually to just turn around. And so shortly after that, I started meditating again, and, and it was very, it just, it just opened my mind to all sorts of, you know, it just allowed me to see things in a different from a different perspective, and allowed me to see that, you know, all these things I was chasing with work that I, you know, I thought that I thought was gonna, you know, be the be all and end all where I needed to be, just, you know, wasn't and I just needed to be quiet. And, and to, to focus on what's around me, and allow kind of life to carry me to carry me where, where it where it sees fit to put me.</p>
<p>**Michael Hingson ** 56:16
When I took a course in transcendental meditation many years ago, back in the UC Irvine days, one of the things that they said was, if you're really deeply meditating, you may come up with bright ideas, you may come up with a lot of thoughts, and so on. Don't act on them, let yourself meditate until you're ready to come out. And you'll find that the things that you need to deal with are still there. But in what you should do is to really just let your mind flow freely. And again, it's not the bliss type of thing that, as you said, it's not it's, it's more of, you're really letting yourself be connected with your subconscious and, and all of you connecting with each other, and giving you a better perspective on how to move forward during the day.</p>
<p>**Matt Wrock ** 57:04
Yes, yeah, that's exactly exactly right. You know, we, we want to, like, you know, tackle life, and, you know, figure things out. And I think a lot of that's part of the barrier with meditation, like, we think we're gonna sit there, and we're gonna, like, we're gonna figure out our problems, you know, are we going to be given some Oracle, like, this is, you know, the way that you should live your life? And no, you know, it's, it's much more subtle. But it's learning, right, just to watch those thoughts. You know, watch what's coming into your mind and what comes in your mind. You know, they're like clouds. And there they are, they are not your identity. And, and as you open your eyes, as you open yourself up, you become open to, to intuition, to just things pop into your head. And as you allow yourself to become observant of that, and not get so rushed into, like, what's happening right now? Or what's this thing that I want to do go out your mind to settle down and like, maybe think, okay, it's okay, if I don't figure this all out right now. Or if it's okay, if it's okay, that I don't reach the outcome that I think is so important, it's okay, if I open myself up to thinking to the possibility, that maybe what, what, what I need the most that's out there, I have no idea what that is now. But if I, if I kind of open myself and give myself the intent of, you know, what, I'm just going to live my life the best I can, I'm going to be open, I'm going to let myself kind of, to listen what life is telling me. And as you learn to follow those cues, you find yourself exactly where you need to be at that, you know, at that time, I don't want to pay too rosy a picture because life is difficult, and we have, you know, difficult things come our way. And sometimes, you know, traumatic things, you know, happened to us and we don't understand why so, but like you say, having this mind that, you know this mindset of, you know, observing what happens to us and being being open. So that's what like with the water to me is one of the biggest things that it's taught me is to be open as I walk into that water, not to resist the cold, but to be open to the cold, to be receptive to the cold, you know, maybe the ocean wants to give me something, and I don't know what it is. But I'm going to be open to that. And as I walk away from the beach after my swim, you know, I walk away with a gift, likewise and in life.</p>
<p>**Michael Hingson ** 59:39
So what would you advise others or how would you advise others we've been talking about a lot of things with mindsets and so on and you you clearly have a very, I would say unstoppable, positive mindset about a lot of things but how, what kind of advice do you want to leave our listeners with we go forward,</p>
<p>**Matt Wrock ** 1:00:02
I get so. So first of all, from the point like, so if you're interested in like, I would love to see more people at the beach, you know that doing the same thing that I'm doing. Obviously, nobody wants to see crowds, I, I'm not really worried about that I don't think that's going to become a problem with, I want to make sure that I don't leave this by kind of giving a little bit of advice to somebody that's like, Hey, that sounds kind of interesting swimming at the beach. So my advice to that person would be one, start when I started, like, like, in that springtime, you know, start when it's warm start when it's the most, you know, honestly, palatable. To you go go to a beach that you feel comfortable with. So the beach that I go to, I've been going to since I was so bored, really my mom, but was body surfing at this beach, when she was pregnant with me the night before she went into labor. So the history of it, so I feel very comfortable. You know, go go find a group to swim with. And, and so just and just let yourself go out there and do it. And you know, and hopefully you enjoy it, you'll love it. And you'll want to you'll, you'll want to keep doing it. For the rest. You know, I like Like we said, like, there's only so much coastline, some of us just don't live. It's just not practical, right? Like, if you live in Nevada, there's not a lot of beach. And, you know, some people might have lakes, and there's, you know, there's, that's all great, too. But yeah, you know, we've talked a lot about, you know, about meditation, I've found that to be very helpful. There's tons of books and resources out there, you know, on a meditation on mindfulness, that, you know, I would encourage you to</p>
<p>**Michael Hingson ** 1:01:49
look up. You have any, do you have any favorites?</p>
<p>**Matt Wrock ** 1:01:53
I'm trying to think boy, I should have come up, I should have come more but more prepared. So Jon Kabat Zinn is a great resource, and he has kind of a lot of stuff like all that people think, you know, especially like if you if you're not like me, you don't come from a religious background. And, and, and religious terminology just is a real turnoff to you. Like I was like Jon Kabat Zinn, Kabat Zinn, you know, really has a good way of approaching, you know, mindfulness, as you know, this is this is something that's a toolset that anybody can have that can that doesn't have to be steeped in any kind of, you know, religious or, you know, supernaturally type of language. You know, it's something very practical, and very down very down to earth.</p>
<p>**Michael Hingson ** 1:02:40
Have you ever read a river? I think it's Dan Harris. 10%. Happier?</p>
<p>**Matt Wrock ** 1:02:45
I've heard of that. Yeah. But no, I haven't I haven't read that. Have you read that? Yeah.</p>
<p>**Michael Hingson ** 1:02:50
And I would certainly urge people to consider reading that as as one book that talks about meditation, and it's his life's journey as well. But again, it's not religion, it is really all about dealing with mindset dealing with mindfulness in a sense of connecting with yourself. It's it's a really good positive book that is an easy read and something that people can I think, find helpful if they're willing or interested to explore it, it's another way to go.</p>
<p>**Matt Wrock ** 1:03:22
Cool, you're off to check that out myself. On my, my audible. Yeah, I'm a big fan of it every once a while, like I said,</p>
<p>**Michael Hingson ** 1:03:31
I should check that out. You can get thunder dog on Audible. By the way.</p>
<p>**Matt Wrock ** 1:03:35
You know, I was seeing that today, as a matter of executing things. One of the things I love about audible is I like reading things that are read by the author. And, of course, I read a ton of stuff that's not read by the author. But he just doesn't you know, sometimes, especially if it's not like, like a novel. I really like it to be read by the author. But the right, yeah, yeah.</p>
<p>**Michael Hingson ** 1:04:00
Well, I want to thank you for being on unstoppable mindset today. And I think you've offered people a lot of useful information and some good advice and love the stories that that you told, Do you have a way of people want to reach out to you that they can maybe communicate with you and learn more from you and explore more of what you do?</p>
<p>**Matt Wrock ** 1:04:25
Yeah, so I'm on Twitter. I'm mwrockx M W R O C K X I have a, I have a blog that I bought a case, I used to blog very regularly, you know, the technical blog, you know, for computer type stuff. But the last few years, I blogged more about the type of stuff that you and I have talked about, and that at <a href="http://mwrockx.medium.com" rel="nofollow">mwrockx.medium.com</a> You'll see once more mwrockx M W R O C K <a href="http://X.medium.com" rel="nofollow">X.medium.com</a> So that's You'll find kind of more of my my non technical side there. In fact, if you Google, if you Google open water swimming in Dana Point, you're likely to come upon a blog post that I wrote for I talked about this whole experience, which is called a year of open water swimming in Dana Point. And then you'll hit some of my other stuff. </p>
<p>**Michael Hingson ** 1:05:22
You should write a book about it. </p>
<p>**Matt Wrock ** 1:05:24
Maybe someday.</p>
<p>**Michael Hingson ** 1:05:26
If people want to email you, is there an email address? Or can they contact you, sir?</p>
<p>**Matt Wrock ** 1:05:30
Yeah, yeah, it's it's matt@mattwrock.com and just always remember my last name starts with a W. So I was originally met, right? And my wife was, was Was her name was Mark. So we we can we combine the names into rock. So it's Matt. M A T T at M A T T W R O C <a href="http://K.com" rel="nofollow">K.com</a>. If you want to email me,</p>
<p>**Michael Hingson ** 1:05:55
that's great. Well, Matt, thank you very much for letting us have a chance to meet you and learn from you. And I hope people do learn. And we'll take a lot of what you said to heart because I think you offer some great advice.</p>
<p>**Matt Wrock ** 1:06:10
That was a super fun conversation, Michael, I really appreciate that. Doug, you need to talk</p>
<p>**Michael Hingson ** 1:06:16
 you need to do it some more. Maybe one of these days, you can take a little computer out in the water with you and we can talk to you while you're sweating, you know. Thanks very much. And if if you people are listening, we'd love you to give a five star rating for our podcast today. Wherever you're hearing podcasts. If you'd like to reach out to me, I would appreciate hearing from you. You can reach me at Michaelhi M I C H A E L H I at accessibe A C C E S S I B E .com. And we'd love to hear your comments and thoughts. And Matt for you. And anyone who's listening. If you can think of other people that we ought to talk with, I would appreciate any suggestions or connections? </p>
<p>**Matt Wrock ** 1:07:02
All right, we'll do. </p>
<p>**Michael Hingson ** 1:07:03
Well. Thanks very much. And for all of you. We'll see you next time on unstoppable mindset. </p>
<p>**UM Intro/Outro ** 1:07:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>A Man Who Knows What He Likes Even If It Is Swimming Off The California Coast In 55 Degree Weather With Matt Wrock</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/2bf1c3f4-4d62-422c-8c3e-dea04677e01c.mp3?source=rss&amp;ext=asset.mp3" length="45889465" type="audio/mpeg" />
<itunes:episode>29</itunes:episode>
</item>
<item><title>Episode 28 – The Oprah of Tech, Truly Unstoppable</title>
<guid isPermaLink="false">https://pinecast.com/guid/6e4d6c9d-74af-420e-bcb9-c88d3cd02c08</guid>
<pubDate>Wed, 06 Apr 2022 11:00:26 -0000</pubDate>

<itunes:duration>01:01:44</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d09d6827-7b26-4d02-bc49-972f87e9b43d/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong>
Myrna Daramy is called “The Oprah of Tech” by her clients. She has an incredible gift to break tech down into simple concepts that anyone can understand. Even more important, Myrna regularly demonstrates that she is a visionary who can assimilate and encompass new concepts.</p>
<p>As a “marketing technologist” Myrna discovered early that she has a knack for not only relating to people but that she can help them solve difficult problems. Her interests are varied and far ranging. Two years ago, for example, she first encountered the concept of what we call the “accessibility gap” regarding the availability and usability of websites by persons with disabilities. What did she do? She made providing access a part of her business. She already has helped over fifty customers ensure that their websites are inclusive. Along the way, she discovered accessiBe and uses it to her great advantage in helping to promote inclusion for all.</p>
<p>Myrna’s story represents the unstoppable mindset as the best part of her life. I am sure you will be inspired by what she has to say. After listening, please let me know your thoughts via email at michaelhi@accessibe.com.</p>
<p><strong>About the Guest:</strong>
Myrna Daramy is a Marketing Technologist and the founder of Myrna &amp; Co, a technology coaching firm specializing in digital media marketing strategy, analytics, and ADA Compliance. Over the last 15 years, Myrna’s obsession with optimization has led her to educating over 500,000 professionals and transforming countless small business brands’ digital footprints. Myrna’s clients often call her the “Oprah of Tech” for her unique ability to translate ‘tech talk’ into simple and actionable concepts that make sense to even the most non-technical business owners.  She takes pride in helping her clients peel back the layers of their brand, establish connections with prospective customers, utilize the latest and greatest technology tools, and return to them an optimized digital footprint that converts better than ever before.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Ad ** 00:01
On April the 16th at 2pm North American instant time, blind musicians from across the globe are getting together for an online benefit concert for Ukraine. It's called we're with you, and all money raised goes to the world of blind unions unity fund for Ukraine. To learn more, including how to listen and how to perform it were with you visit mushroom <a href="http://fm.com/withyou" rel="nofollow">fm.com/withyou</a> that <a href="http://mushroomfm.com/withyou" rel="nofollow">mushroomfm.com/withyou</a></p>
<p>**UM Intro/Outro ** 00:30
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:49
Well, hello again, everyone. This is Mike Hingson welcoming you to another episode of unstoppable mindset. And today we have a marketing technologist I'm really interested to learn what that is all about. She's formed a company called Myrna and CO and company which is pretty cool. Myrna Daramy, welcome to unstoppable mindset.</p>
<p>**Myrna Daramy ** 02:14
One, I'm so happy to be with you today, Michael.</p>
<p>**Michael Hingson ** 02:17
Well, we're honored to have you and we'll get to how we met as we as we proceed. But tell me a little bit about kind of your early life and all that what, what got you into the world and all that kind of stuff that you think people would want to know about? And even if they don't tell us anyway,</p>
<p>**Myrna Daramy ** 02:36
I love it. Okay, so what got me into the world, yes, of marketing technology, I will say I started not in that realm at all I started in the world of architecture, that's what I went to undergrad for. But architecture is one of those degrees that I literally cherished, because it is that one space where I now in retrospect, when I look at, you know, the career that I have, it told me and, and molded me in a way that allowed for me to create something out of nothing. Because throughout my whole class curriculum, we would always have these projects. And these projects would literally be like, you know, create, that was the whole goal. So there was no textbook, there was no reference, we just had to be very creative and concoct these designs that we made up and then would have to present it to a board. And they would critique it. And so in those exercises of doing that, it allowed for me to free myself enough to realize that I can create as much as I wanted. And you know, hopefully in critique of those things that I created, it would do some good. So you fast forward to today, I ended up getting an MBA in technology management. And in that, I realized that there were several holes in the market space for people who were able to not just speak tech, or be very tech savvy, but also be very equally as creative from the business and marketing side of things as well. And so I kind of infused myself into the mix, because I can think on both levels, and have been working with clients ever since bridging that gap between marketing and technology.</p>
<p>**Michael Hingson ** 04:39
So what kind of holes do you find? Where do you what do you find our biggest? I know weaknesses are.</p>
<p>**Myrna Daramy ** 04:46
So the biggest holes I will say the people who are very technical or that are deemed more tech savvy, the web developers, the programmers, they tend to be very detail oriented. down to the granular approach. And they also tend to not be able to think much out of the box, because I think in their world, they are very zeros and ones black and white. And so there's a level of I wouldn't say they don't explore, because they are very cool. They are creative in their own right in their own way. But when it comes to marketing, and speaking, layman's terms, and connecting those dots, so that you can actually bring more brand awareness and attract more audiences, they're lacking sometimes. So I realize that on the flip side, a lot of the people who deem themselves more creative and more on the marketing or the business side of things tend to shy away from or run away from anything that seems techie. Where it's, it becomes too much. And they will quickly say, you know, oh, no, you know, I don't know, tech, or, you know, I don't know how to code or I don't know how to how to understand this program. So it always seems to be that there's this like, you're on one side or the other. And so I've seen holes on both. And so I guess for me, I've just always been able to teeter totter on either side, and translate from there. So</p>
<p>**Michael Hingson ** 06:26
I know exactly what you're talking about, I find that a lot of people are focused, where they're focused. And we never like to go outside of our, our world or our sphere, or what we're comfortable with, if you will, the usual, people don't like to go outside their comfort zone. It does tend to make a real problem. For me, as a person who happens to be blind, and I've been blind on my life. I'm not sure what my comfort zone is, well, I do know I have a comfort zone, I'm being a little sarcastic. But I always have to go outside of it, it can be as simple as walking across the street, and suddenly hearing a car when I expected there to be no cars, because there were none that were coming in front of me. And suddenly, I have to deal with it to going to a strange place and all that. So I do tend to like to take a different approach than I think what a lot of people do. And I noticed that having grown up and spent most of my adult world in the sales and sales management world. It's just as relevant their salespeople, I'm not techie techie, or really don't like to do the technical stuff I just sell. But the reality is, if people would learn a little bit about the other side of the fence, they would be much better at doing what they normally do. Exactly,</p>
<p>**Myrna Daramy ** 07:56
yes. It's like whatever lens you're looking through, having the openness to be able to explore. And, you know, just ask the question of what if or just being able to, to your point, you know, not all the things you don't need to be a programmer. But to understand that some of the nuances definitely does help and give you a new perspective for sure.</p>
<p>**Michael Hingson ** 08:21
One of my favorite stories is my best sales guy who I ever hired, and I went to do a sales presentation. I kind of am technical enough that I can be an additional sales engineer to the ones that we normally had at the company. And he and I went to do this presentation. And they got fairly technical. My master's degree is in physics, which opened me up to being curious. And so I learned how to be somewhat technical. I'm not a programmer. I'm not normally a fix it guy, but I can analyze problems and sometimes help fix but we went to this presentation. And when we left. When we got outside, Kevin asked me how is it that you know, this stuff, all this technical stuff about the product? And I don't? And and what I said was Did you read the bulletin that came out last week that Kevin came out to all of us? And he said, No, I was really pretty busy. I said, Well, there you go. It was all there.</p>
<p>**Myrna Daramy ** 09:23
Exactly.</p>
<p>**Michael Hingson ** 09:25
And it's it's not that the information is not available, it's that we don't take advantage of it all too often. Because we don't consider it a priority to grow.</p>
<p>**Myrna Daramy ** 09:35
Exactly. Now that's so true. I see that a lot, especially in you know, I work with a lot of creative entrepreneurs and they did to your point, I want to stay in my lane and create and do all the fun aspects. So when it comes to things like search engine optimization, or website optimization, they're like, No, I don't want to do that. So,</p>
<p>**Michael Hingson ** 10:01
and I don't necessarily want to do it, but I know enough about how to do it, then I can interact with the people that I want to do it for me. And I know that those people can do the job better than I. But having the knowledge helps me interact with them, and make us all more efficient.</p>
<p>**Myrna Daramy ** 10:23
Exactly, yes. Because you don't know what you don't know. So if you can get yourself to have better understanding, you'll be able to not only communicate better, but to your point, you'll have a better outcome. So 100% agree.</p>
<p>**Michael Hingson ** 10:38
That's just another way of saying you should learn to know what you don't know.</p>
<p>**Myrna Daramy ** 10:43
Right? Is knowing that you don't know what you don't know is very important. It's a big that's a big step in the right direction.</p>
<p>**Michael Hingson ** 10:51
It can help well, so you, you started an arc you. So you, you actually started in architecture, and were you an architect for a while, or did you deviate before then?</p>
<p>**Myrna Daramy ** 11:03
So the funny story on that Michael is I tried, I mean, I interned with an architect for a year, I worked at an interior design firm, for about a year and a half, I think after that, but every time I was in those positions, where I would be considered architectural intern or architect, staff architect, I was promoted to become management. And so they always kind of said, Let's push you out. So you can be more with out facing with the with the clients. And so I realized at that point, I was like, well, maybe I'm not supposed to be doing this, maybe I am supposed to be doing something a little bit more front facing or outward. Because I am, I call myself an introverted extrovert. But I do love people. So I'm in that that's when I think the light bulb moment went off and said, you know, and I said to myself, maybe I should actually pursue, you know, something more along the lines of business, or, you know, management. And so that's where I ended up getting my MBA.</p>
<p>**Michael Hingson ** 12:07
Did you apply any of that and go back to doing architecture work? That is did you? Did you work with architectural companies? Or did you just go off in a completely different set of directions?</p>
<p>**Myrna Daramy ** 12:19
The funny thing, I did start off working with architectural companies, but I did it from a marketing standpoint, right? after the fact. And then from there, I branched off. But yeah, that's where I started.</p>
<p>**Michael Hingson ** 12:32
So I, I appreciate all of that. I've worked with the architectural world from the standpoint of being one of the first people or starting an organization that was one of the first to sell PC based CAD systems. Wow, that was a revolutionary thing back in the 80s, for architects to consider using a computer, instead of drawing boards to do their work.</p>
<p>**Myrna Daramy ** 12:59
Exactly. That's huge.</p>
<p>**Michael Hingson ** 13:02
We had a lot of fun with it, it was it was pretty interesting. And when the light bulb went off, and an architect could realize they could do in hours or a day or two, on a computer, what they would normally take days and days and lots of paper to do with the drawing board. They went, Oh, I like this.</p>
<p>**Myrna Daramy ** 13:21
It was a smart move. Yeah, it's funny, because when I was in school, Kevin was out, of course, but they wanted us to learn the traditional way. So we did spend a lot of time hand rendering things, which was, you know, and I appreciate it now. But at the time, it was, why can't we just use CAD?</p>
<p>**Michael Hingson ** 13:44
Do people do hand rendering and do a lot of stuff during their educational phases, as opposed to CAD? Or is CAD pretty much now use right from the outset? Transition Point</p>
<p>**Myrna Daramy ** 13:57
is definitely more of a standard. But I think in in my day, early, you know, 2000s, I think it was still they wanted to make sure we owned the the craft, yeah, and, and used it as a tool, not necessarily as the actual application all the time. But now it's totally everything's all CAD.</p>
<p>**Michael Hingson ** 14:20
Being a physics oriented person, it still seems to me that it's important for young children to learn to do math, with pencil and paper as opposed to using a calculator because the calculator doesn't give you the ability to learn the process. I'm not convinced that that's true with CAD because I think with CAD, you still have to create the process. And you have to know what to tell the CAD system to do to make the process work. Whereas with a calculator, you don't learn about units you don't learn about other things.</p>
<p>**Myrna Daramy ** 14:54
Exactly. I agree with you on that Michael like yeah, you still have to learn you still have to understand what it is 3d rendering or like a 3d image looks like. And to your point you use the the application to create that. But yeah, it's your Yeah, I 100% agree. Because when it comes to other tools out there like calculator, or even down to like an iPad or something that allows for multiple ways of doing things, as opposed to hand writing something, I do believe that there's definitely a detriment that happens when there's that. I don't know what you want to call it, it's almost like you fast forward, you went from like A to F as opposed to going through all the steps.</p>
<p>**Michael Hingson ** 15:38
And getting CAD doesn't take away the steps. CAD just takes away the the pen and paper but it doesn't take away the steps. Exactly. I remember being in college, working at a campus radio station, you want to talk about steps. If you wanted to create a program or edit audio, you sat down with a slicer or a razor blade, you recorded it, you cut tape, and you spliced it together. And if you were neat enough, you could get this places to go through and you could hear a completely smooth recreation without whatever it is that you didn't want, or you added in the things that you don't want. Today I use a tool called Reaper, which is an audio editor. Yeah, I got to tell you, it's a whole lot easier than cutting tape.</p>
<p>**Myrna Daramy ** 16:32
I was about to say this splicing the word splice in itself, like people don't realize what that means when they say it in today's day and age of splicing things together. But to hear you say it tell that story about splicing would literally That's intense. So yes, it can be appreciated to say right now that</p>
<p>**Michael Hingson ** 16:54
you're sitting there with reels of tape, you have a little roll of what's called splicing tape, which you you have around and you have a razor blade or some sort of way to cut and literally put the pieces of the recorded tape together and use splicing tape to connect them and glue them if you will, together. And if you do a good job you can you can make it work. I was not the greatest splicer in the world.</p>
<p>**Myrna Daramy ** 17:20
That's a school. Yeah.</p>
<p>**Michael Hingson ** 17:26
But life is fun. But you know, we we grow, but that's okay. But I understood the process. And now audio editing, I understand the process and find that the audio editor doesn't change the demands of what my creative skill needs to be, but it, it helps with the technique, but I still have to know what to do, which is good. Exactly. I love that too. It's a lot, a lot of fun. So you went off and you started marketing? And you have you have obviously been pretty successful with that. And you're a coach, and you're a coach, and you train and manage teams and so on. Tell me about that, if you would. So</p>
<p>**Myrna Daramy ** 18:03
yeah, so fast forward to what I'm doing today, I often consider myself and I said this a little bit in the beginning translator, I have become a technology translator for a lot of businesses where I assist business owners and their teams, and understanding how to leverage the use of technology in their business. So whether it be that they're focused on marketing, there's, you know, how to how to how do they utilize, whether it's the web, whether it's, you know, any type of technology device to help them in marketing their businesses or their brands to internally if they wanted to help streamline their practices or their processes. I assist with that with that as well. So it's been fun. Um, you know, I joke on this, but I mean, I have worked from penile implant surgeons to Funeral Home directors, I have assisted in business, because I have I see in business, there's a lot of parallels. And everybody who's trying to market themselves, you usually need some assistance when it comes to utilizing tech. So it's been a very amazing and fulfilling career. So it's been great.</p>
<p>**Michael Hingson ** 19:24
What are some of the challenging situations that you found yourself in where you've, you've been tested pretty well trying to break through and get people to market? Right.</p>
<p>**Myrna Daramy ** 19:37
Well, you know, some of it always good to have</p>
<p>**Michael Hingson ** 19:39
stories.</p>
<p>**Myrna Daramy ** 19:40
It's always good to have stories. I mean, a lot of it is people's fear of tech, which is, you know, interesting too. We talked about this a little bit of people wanting to stay in their own lanes. And I mean, I I've seen it where I've literally had to almost act as a therapist at times in coaching and advising my clients and their business owners To make better decisions on what type of technology they're using, whether it's, you know, if their websites are not as effective, you know, obviously, we jump on that to make sure that that's as optimized as it could be, which is, I think, how we actually probably connected. But you know, it can run its course. I mean, I've had scenarios where the teams were at odds, because one person felt that something should happen one way versus the other. And I would basically come in as mediator to help them again, to streamline and bring people to the next level. You know, husband and wife team is the one I'm thinking specifically where she wanted to advance and utilize like a new customer relational database, scenario, CRM, but the husband wanted to use the antiquated system. And so they were at odds, and I came in and acted as mediator, and help them so that they could be more streamlined and work more efficiently. So, yeah, there has been amazing story. I mean, there's there's stories for days on this. But one thing's for sure, I think something that technology seems to do to people is make people not as Sure. And so I think my as my job and my role in a lot of these clients and with my clients, is to help them feel reassured that they're making the right decision, or they're making the best decision for their business. So it's been fun.</p>
<p>**Michael Hingson ** 21:34
Yeah, it's always a challenge. One, we're used to doing things one way and I, I know, my wife and I have discussions about technology, and she's extremely resistive to learning technology skills, she just doesn't like to do that at all. She'll even tell you that math lies, because she can use a calculator and perform the same calculation three times and get times and get three different answers. So she says math lies. But, but you know, at the same time, she, she has learned to use stuff, she's learned to use QuickBooks and quicken and other things like that, that she never used to do. She wanted to be a librarian, and also thought she would be a good architect. Karen happens to use a wheelchair, and has been the lead designer, at least conceptually, on building two, three houses, and modifying other houses to make them accessible. And we learned along the way, it's, it's clearly better to build a house from scratch, if you need to make it accessible than buy a house and modify it just because of all the extra costs of, of having to tear things down and so on. Whereas if you modify it, or if you build it into the design doesn't cost anything.</p>
<p>**Myrna Daramy ** 22:59
Exactly, exactly. And foundationally, that's just so much better in the long run. And I think that's probably why I love accessibility so much as a whole anyway, because I'm like, it's not just, you know, allowing for making things easier and making things you know, making things more able for people. But it's also freeing and giving more opportunity as well. So, love</p>
<p>**Michael Hingson ** 23:32
it. What got you looking at or becoming exposed to the concept of accessibility and inclusion? And in the other part of that, well, let's do that. First, I have another part. Go ahead.</p>
<p>**Myrna Daramy ** 23:47
Okay, there we go. So what got me what got me started, I have always been and I think I mentioned this, you know, in terms of optimization, I have actually always had a love affair with optimization, especially, I mean, down to and I say this, you know, in, it's kind of funny, like, the way that I even fold my clothes, or, you know, when I'm looking at just anything, my I'm always like, how can we make this even more optimized or even better than, you know, what it is today. So when it comes to business, and specifically when it comes to the web, I have always loved, you know, helping businesses in optimizing their web presence. And a lot of my expertise comes from search engine optimization, and again, user experience, in terms of how someone would utilize a website or get to, you know, that next stage of conversion, and so, accessibility just kind of fell in place. And it was like the next step for me, I guess, in terms of becoming more optimized. And I think, you know, if I could be, you know, really Frank 2020 Was that year that Think exposed a lot of areas where we could improve. And I, you know, I say this to all my clients, I'm like, You know what, you know, we can say whatever we want to say about the challenge of 2020. But when it came to technology, I mean, it brought us three things in, it gave us the ability to connect, it gave us the ability to communicate. And it also allowed for us to either create some kind of community or establish some kind of community somehow, someway. And in that way, there was this responsibility I felt for the web to be something and apply, you know, it's in terms of a platform that can be as accessible and inclusive as possible. And so it kind of got me on this quest of, you know, how do we do that? And of course, you know, there were some other influences, like, you know, the the Black Lives Matter, movement, and just thinking through diversity as a whole, and what does it mean to really, truly be diverse or inclusive. And so I felt that accessibility was just that next progression in, especially when it comes to the web, actually, in making something inclusive, that means that it should be open and accessible for all. And so that's what started me on this class. And I've been passionate about it ever since?</p>
<p>**Michael Hingson ** 26:24
How did you learn about the lack of accessibility saying, in the internet or on the web,</p>
<p>**Myrna Daramy ** 26:30
I started the diving, I mean, I will say I did have a clients who about and I want to say it was like maybe 2019 received a letter from someone claiming that their website was not accessible. And they, you know, wanted to know whether or not they're going to make changes. And that kind of opened the doors to me for ABA compliance and what that actually meant, because prior to that point, I knew enough about it to know that from a federal level, if you were a federal agency, or something that was more public, facing, quote, unquote, that you definitely had to abide by some rules and regulations. But I knew that those rules and regulations were very gray. And so I started to do a deep dive into what those guidelines were, and what it meant to be compliance. And of course, with that also escalated with 2020, the usage of the web and how dependent we all became on the web. So it all was this, like, perfect storm, where it just, you know, allowed for me to deep dive and really, really get a firm understanding of the fact that 97 to 98% of the websites out there in the world are not even accessible. So that's kind of where that whole process and journey began for me.</p>
<p>**Michael Hingson ** 27:56
So you, you start obviously, in the way you do you started to, to learn more about it, and wanted to try to do what you could to, to help the process. How do you distinguish I'm going to change and then come back to it, but how do you distinguish between? Or do you diversity and inclusion.</p>
<p>**Myrna Daramy ** 28:22
So in my minds, I see diversity as being the ability to have this array, and very, you know, variety of ways, and things to get to the same result. Right? You know, and and equaling and leveling off the playing field. So regardless of who you are, what you do, what abilities you have, I feel like that's creating a diverse environment, right. And then when you think inclusivity or inclusion, that means that you're making it an intentional point, to ensure that the playing field has been leveled, and that you're making it so that there is this consideration and intention behind making sure that everyone is being accommodated or that there is this leveling of the playing field, so that everyone can experience or do the same.</p>
<p>**Michael Hingson ** 29:31
I love to talk about Hollywood, which lately has been a place where they talk about, we have to be more diverse, and we have to bring diversity into to what we do, but yet they don't ever or very rarely have included disabilities. Right? And for me, a few years ago, I started to draw a line and say the problem with diversity City is a diversity doesn't include disabilities, they have Warpath, the word. And diversity doesn't include disabilities anymore. Which is why I developed a speech that I love to give from time to time called moving from diversity to inclusion because you either are inclusive or you're not I don't, I don't even allow or love to try to help people not allow someone or or their own company to say, well, we're partially inclusive. Oh, you are inclusive, or you're not?</p>
<p>**Myrna Daramy ** 30:29
Yeah, it's it's yes, it's a yes or no. And I agree with you full, full wholeheartedly on that. Because, for me, yeah, I mean, I happen to be a woman of color. So I'm very sensitive to the diversity label as well. And to your point, I say, like, you know, if you're not inclusive, meaning that you're not considering all different things, all different variables, you're truly not diverse, and you're truly not inclusive at all. So I do agree with you that I feel like the the term diversities seem to kind of get almost, I want to say put in this box of thinking through, you know, race or, you know, culture as opposed to thinking of all the things including disabilities in that for sure.</p>
<p>**Michael Hingson ** 31:24
It's ironic, of course, that between 20 and 25% of people have a disability. And we are the group that is most left out. Why do you think that is?</p>
<p>**Myrna Daramy ** 31:36
I think that's the most bizarre and rare thing ever. I feel like because so many of the disabilities, I think, are not visible, quote, unquote. And I think people have this stigma about them, that it gets lost in the shuffle. But to your point, it's, it's more normalized than we realize. And I think the the conversation needs to be had in normalizing it all, because it does not make anything, you know, I don't know, in my mind, I'm like, I value human beings, and I value all human beings. And I feel, you know, very sensitive to know that everyone has strengths and weaknesses. And in that, that is being human. So valuing that, and honoring that is important. And I think that's a large part of it, too. I feel like a lot of people feel like they want to level and say, Well, this is worse, this is better. Now, it's not really it's everyone is a combination of things. And I think that we need to just really, really just focus on the beauty of that, you know, of that imperfection, quote, unquote, as you want to call it. And really relish in it. But I think it's a rarity thing for me, I don't understand it. And I never probably will understand it. But I don't know why. Truth be told? Well,</p>
<p>**Michael Hingson ** 33:15
I think there's a an issue. Also, when you talk, you mentioned Black Lives Matter earlier. And there's there's a lot of validity there, in terms of dealing with that and you don't hear Asian lives matter as much, although I think that black lives matter, really sends the message that all lives matter. But it's mainly addressing it from the standpoint of how you look. Right? And it doesn't deal with discipline, persons with disabilities lives matter. And the other problem that we have in the world of persons with disabilities is one label, in a sense doesn't fit all the needs of a person using a wheelchair are technically different than the needs of a person who happens to be blind as opposed to a person who happens to be deaf or hard of hearing. attitudinally and emotionally and intellectually, the need is the same to be included. But what we need is different. And that tends to create a problem as well that we haven't really learned to deal with as a society.</p>
<p>**Myrna Daramy ** 34:30
Correct? Yeah. To your point. And I think yeah, the individual aspect of it is what makes it challenging for people. But that's where I say the conversations need to be had and you know, it may need to be looked at more in a different light. Totally as opposed to trying to create a generalization.</p>
<p>**Michael Hingson ** 34:54
What do you think about the idea that it also has to do with people are just afraid of People who are living well living with who happens to have some sort of a disability, that we're taught to be afraid of them?</p>
<p>**Myrna Daramy ** 35:08
Mm hmm. Yeah, no, I, I think that too, I think people, you know, sometimes when things are not what like, we like them, I'm fearing the unknown is is, is real. But I also know in that, you know, conference, you know, conversations and talking about it and being exposed to it. And embracing it does allow for that fear to dissipate. I mean, I'll be honest, like, well, I spent, when I started this whole journey of just learning more about accessibility, I spent hours every week in clubhouse, I actually because there were several diverse groups, because I wanted to, actually, I wanted to immerse myself in understanding as much as I could. So every week, I would go on with different chats and listen to several different disability groups. I mean, I know it was, it was the best experience just learning from everyone, and meeting such amazing people. And it just blew my mind. So that was really the catapult for me to, to really, you know, I guess take heart in doing this and really trying to educate people on being more inclusive as a whole. But yeah, I think that's that's the thing. It's like fear, definitely, of the unknown, or things that are not like you hate, you know, even though I found myself with more things in common with many of the people in those chat rooms, then some people that I've known, who wouldn't be deemed as having a disability. So I don't know.</p>
<p>**Michael Hingson ** 36:52
It's It's better now, of course, but for a while clubhouse was extremely inaccessible for people to be blind. Yeah, it was horrible.</p>
<p>**Myrna Daramy ** 37:01
Yes. Yeah, I was in one chat one day, and we did an experiment to see wonder how one of the transcribing applications could be applied in there and what it did. And it blew my mind. I was just like that. Yeah, to your point. They have come a long way. And they were listening, because I was a part of one of the club shots that was helping them to become more accessible. And so they took a lot of feedback from them, which was great, and made, and they've made some strides. But yeah, in the beginning, it was rough, for sure.</p>
<p>**Michael Hingson ** 37:35
They have made actually really tremendous strides, and it's a lot more usable. Now. The iOS app is usable. Yes, yeah, of course, they're now now actually making it available on the PC and other things like that. But the iOS app has become more accessible. And they're bringing it up in the Android world as well. So they're becoming a here we go more diverse, more diverse. They are making in and they are making him more inclusive, which is which is great. And it's it's important to do that as well, for the very reasons that we've been talking about. Well, how did you run across accessiBe, I have to ask.</p>
<p>**Myrna Daramy ** 38:15
So I came across accessiBe to me, because I was searching for something I was searching for a solution, because you know, I was going through learning about all the WJC guidelines and ADA compliance. And I also, and I mentioned this earlier, I work with a lot of creative entrepreneurs, and a lot of creative business owners, a lot of them are in the fashion realm and in the bridal space. And so they they very much had a definitive feeling about their aesthetics online. And so I was like, what could be out here, aside from stripping their website, and you know, trying to make it user friendly and accommodating and inclusive for various elements and various abilities in order to manipulate the website. I was like, What can we do and I just stumbled upon and searching accessiBe, and it was like a light bulb moment. And I was like, Oh, my goodness, this is amazing. This some this is something that can meet people where they are, this is something that even if someone is not deemed, quote, unquote, disabled, which even the word disabled to me I have sometimes issues with, but I'm someone who may need assistance, who you know, can use it and manipulate as they see fourth, which I thought was brilliant without damaging or hindering the aesthetic of the website. So that's how I stumbled on it. And of course, in that, I contacted them and I was like, This is amazing, you know, I'd love to, you know, become more of a part of this. And so that's how I became a partner and have been You know, advocating for making websites more accessible as a whole. So</p>
<p>**Michael Hingson ** 40:07
how have your clients received the idea of accessibility and how they received accessiBe and so on.</p>
<p>**Myrna Daramy ** 40:15
My clients have loved it, they felt that it was a total win win, they felt that, again, 2020. And, you know, we talked about this, I think it was also a time where people had to reflect on what they value, what they felt was important to them. And if they weren't going to say that inclusivity or diversity was important to them, this was something they needed to make sure they incorporated as well. So it became a mission, and also an opportunity for them to open up their awareness and some of their branding and some of their marketing to a demographic that they may not have even served to before. So it was a win win. And so they see it as something very positive. And making a difference in the world, which, which I love.</p>
<p>**Michael Hingson ** 41:13
As, as humans do, I'm sure you've seen various degrees of acceptance or excitement or interest in, in dealing with accessiBe to be Have you had some really big challenges in that regard. And people who resist it, or are you just really good, and you can show everybody the value of it upfront, which is always better?</p>
<p>**Myrna Daramy ** 41:35
Well, you know, it's funny, I haven't had too much resistance. Truth be told, I, I mean, when I have had resistance, my argument was always, you know, you're doing something that's at least in the right direction, as opposed to nothing at all. And so it always tended to win them over. But now, to your point, yes, there's always going to be the people who are for something or against something. And I mean, the one good thing I will say is, you know, talking about it, I mean, you know, I, I made sure I talked to several of my friends and confidants who are disabled. And I asked them, I said, Look, how does this work for you? Like, I want to know, like, if I'm going to advocate for something that, you know, because I want it to hopefully, make something more inclusive, like, does this work for you or not. And throughout all of my experiences, everyone has been supportive, they love it, they there was no negative. So I, you know, chalk that up to know that it is doing more good. And I love the fact that it's doing more good. So that's why I can rally behind it. And to your point, like I said, majority of my clients, they are I win them over. So</p>
<p>**Michael Hingson ** 42:52
we are philosophically, whether it's accessiBe to be or people who really think about it, who happened to have disabilities, as we think about it, we love to point out that accessiBe to be well, let me rephrase that, that accessibility and inclusion ought to be part of the cost of doing business. Just like having the ability to provide lights for you light dependent people who can't get around in the dark at all and handicapped people. And it is, it is really part of the cost of doing business that ought to be taken into account right from the outset. And that's a marketing challenge sometimes that I've seen with some companies, they say, but we've got other things that are higher priorities, and how could you is really the question.</p>
<p>**Myrna Daramy ** 43:46
Exactly, no, I know, I say this all the time. Like I had a saying for myself that I did in a presentation, where I was like, Yeah, diversity, because a lot of people seem to love that buzzword. And they felt like that was important enough that they would invest their time and energy towards that. I was like, diversity equals innovation, for sure. I mean, when you have a diverse internal staff, and you're promoting to a diverse demographic, it, you know, creates an innovative experience, but accessibility to me, is equal to opportunity point blank, because, you know, again, and I say this, you know, depending on me the whole goal of meeting someone where they are, should be what every business wants to do. And I think accessibility allows for that. So to your point, yes, absolutely. I feel like it is literally the cost of business and needs to be a priority for sure.</p>
<p>**Michael Hingson ** 44:44
It's just much the cost of business, as I said, as having lights a coffee machine, computers and monitors on a desk and so on, because it's just the way it</p>
<p>**Myrna Daramy ** 44:54
is. Exactly.</p>
<p>**Michael Hingson ** 44:57
So how many how many cups Have you been able to, to get to start to really make their products and their websites and so on accessible?</p>
<p>**Myrna Daramy ** 45:07
So we I started what, a year ago. And so today, I probably have about 50 of them. So yeah,</p>
<p>**Michael Hingson ** 45:16
you can you kind of alluded to this, but you say that the pandemic has a silver lining. And I think we sort of talked about it. But can you kind of explain that a little bit more?</p>
<p>**Myrna Daramy ** 45:29
Yeah, I mean, through all the challenges, I feel like we faced with this pandemic, the silver lining, I feel like is that, you know, we were able to leverage the power of the web. And the web allowed for us, like I said, during the beginning, is it allowed for us to one, stay connected, for sure, because I feel like we relied on it more heavily. Because we could not connect physically, it allowed for us to communicate, and share information much more. And we utilized it in a way where, you know, zoom and virtual meetings became the new norm. And then it'll allow for us to if we didn't have any type of community, that whole concept of we're all in this together was a whole different level when it came to communicating and connecting on the web. Because people were establishing communities and building communities in order to do all three. So that's why I feel the silver lining of the pandemic is evident, because thing going to fast forward to today. And I think it made us stronger. And again, it allowed for us to even see the vulnerability and then areas where we need to improve in that. So you know, that's why I'm loving the fact that more people are speaking about accessibility, more people are really trying to define what diversity and inclusion means to them, as well.</p>
<p>**Michael Hingson ** 47:07
I, I guess I'm different than that a lot of people and maybe a lot of blind people are the same way. But I hear people constantly talking about the fact of being tired of the pandemic, we're pandemic, over overdose, over overload and so on, to get back to being with people, and that the pandemic has just caused us all to become very insensitive and very tired of having to do something in a different way. What do you think about that concept?</p>
<p>**Myrna Daramy ** 47:45
It's funny, I don't feel that I kind of feel like it made us better. You know, again, anytime you have the opportunity to go internally, you know, and reflect for a second because we all had to go inward, whether it was stay home or you know, not be around people and really think through things and be willing to adapt and or quote unquote, that magical word pivot. I feel that that's, that's a strength, like, that's building resilience. So, you know, to that point, you know, not to discount the need to connect and you know, for physical engagements and all that, because I know how important that is. And I know that that still is, is something that we all want to do. I personally feel that this is now just created us to become more versatile and flexible and resilient.</p>
<p>**Michael Hingson ** 48:46
For me, probably my best example of talking about that is 20 and a half years ago, working as the Mid Atlantic region Sales Manager on the 78th floor of Tower One of the World Trade Center, and escaping with a guide dog with my guide dog, Roselle and, and others and working with people to get out. But after the attacks, I started hearing people say we got to get back to normal. And it took me a while to understand in my own mind why I was reacting to that. And the reason was because normal will never be the same again. No, it won't. Yeah. And I and I hear that today we've got to get back to normal, normal will never be the same again.</p>
<p>**Myrna Daramy ** 49:33
You can't undo and undo what you've done. And we've done.</p>
<p>**Michael Hingson ** 49:38
Right, whatever, whatever it is. And for me, personally, I have tended not to be too bothered by COVID. Yes, it'd be nice to be out. Yeah, it'd be nice to go out to dinner. But as I love to say Instacart and Grubhub are our friends. And we do pretty well. Today is Christmas Valentine's Day and it's also My wife's birthday, but we're not going to go out. She's there's a little bit of immune compromising situation that she deals with. So we'll just eat here, we're going to order something in there. But in general, I have found COVID to be a great advantage of being able to deal with people and interact with them. Because of the fact that Zoom, which was very smart about it has become or was and continues to be extremely accessible. So they make it possible to really be involved in doing the same things that I would do if I went somewhere. But I also used to selling on the phone anyway. So it's it really not a whole lot different. But we're so many of us are, again, only comfortable with doing things one way and as you pointed out, we need to be learning to be more versatile. Exactly.</p>
<p>**Myrna Daramy ** 50:55
Yeah. I mean, I It's funny, you say that because yeah, I mean, I've been using Zoom since before the pandemic, it was probably 2017 When I first encountered it and started using it. And I thought it was the best thing ever since I didn't have to travel as much for my clients, which was great. But um, you know, when it comes to accessibility, I'll say this, like I received something from PayPal the other day, because I was I was getting a new credit card, the old credit card was expiring. So they were like, Oh, we're gonna send you a new credit card. And when they sent me the credit card, they had a postcard in there. And on that postcard it said to you to activate your pay your credit card, here are three ways you can do it, you can call, you can, you know, take a photo of this QR code, or you can visit the website. And that to me, was a beautiful, accessible paper or postcard because it allowed for me multiple ways to do the same thing. And I got to choose which way it was that was best for me. And I was like, Oh my gosh, this is genius. Like, I wish other people could just appreciate the value in being more accessible and allowing for people to have options, because it would then make it so much better and much more effective. So I don't know, to your point. Yeah, I feel like it is being more versatile, being more flexible, is such a good thing. And yeah, there is no normal anymore. Like it's now every day is a new normal pretty much. So of</p>
<p>**Michael Hingson ** 52:34
course, the obnoxious blind guy did the postcard happened to also come in Braille.</p>
<p>**Myrna Daramy ** 52:39
It didn't however, it did have a did have something on there for hearing impaired. And also they did have a little disclaimer for blind as well. But it did not have Braille on it, though, which I was. And that's something I feel like another level where people need to realize like there's, you know, adding this would make it so much more accessible.</p>
<p>**Michael Hingson ** 53:03
One of the interesting things about technology is carrying over into the whole world of persons with disabilities, that we don't take advantage as a society of some of the things that say blind people really do cause to happen and make available. So for example, in the mid 2005 2006 Arena in the first decade of the century, Apple wasn't making their products accessible, right and a lawsuit was created I was part of that actually, that would cause well there that would be filed against Apple because they weren't making the iPod available. The new iPhone available. They weren't making iTunes you available. They weren't doing well, because of another lawsuit that someone else had to settle that cost them several million dollars because they wouldn't make their products accessible. Apple said, Oh, we're going to fix this. And they did. What surprises me about all of that is that well, Apple built voiceover, for example, into all of their products so that if you buy any Apple product like an iPhone or an iPod or an iPad, or a Mac, you can activate voiceover because it's built into the operating system. What they have not done is started to look at how to take advantage of that for the non blindness or market for persons without a disability to enhance what they do. So when you are in a car and get an iPhone phone call, you still have to look at the screen to hear who it is. Unless you do some specific things to cause it to verbalize. You don't Have as much of an easy way to use the iPhone to dial series. Okay. But the but the point is they don't take advantage of that technology. Yet we've made it possible because Apple decided to create this technology for persons with disabilities, we've made it possible to expand that far and wider, further and wider, hence helping to open up the conversation. Right?</p>
<p>**Myrna Daramy ** 55:27
No, absolutely. No, that's huge. And I agree with you. I feel like again, I'm like, if once people get the memo, I think that accessibility equals opportunity. I think there's going to be a shift in the intention behind the drive of it all. But we need to get there because that's basically the situation for sure.</p>
<p>**Michael Hingson ** 55:53
We do need to get the fear out of it. Yes, I understand that people who have eyesight, don't want to lose it. But you shouldn't be afraid that if you do, and more and more people are for whatever reason. It's not the end of the world. And we don't teach that to people. We don't teach people to get over that fear.</p>
<p>**Myrna Daramy ** 56:13
Right? And realizing that you're still going to have a wonderful life and experience amazing things. So yeah,</p>
<p>**Michael Hingson ** 56:23
agree. Or at least you can.</p>
<p>**Myrna Daramy ** 56:26
Or at least you can exactly, exactly option.</p>
<p>**Michael Hingson ** 56:30
Well, I think we've been doing this a while. But I'd like to give you a chance to maybe talk a little bit more about your coaching programs. And if you would like people to be able to reach out to you to learn more of what you do or maybe engage you how do they do that?</p>
<p>**Myrna Daramy ** 56:45
So yeah, if anyone has any questions about how I can assist them in again, leveraging the use of technology in order to become more effective and make better decisions in their businesses, you can simply go to Myrna and <a href="http://co.com" rel="nofollow">co.com</a> or you can email me at hello at Myrna nyrr na P as in Peter D as in David calm, and I will definitely reach out and connect</p>
<p>**Michael Hingson ** 57:14
for sure. And the website again is Myrna and <a href="http://co.com" rel="nofollow">co.com</a>. Correct. miRNAs MYR Na,</p>
<p>**Myrna Daramy ** 57:23
my RNA and a nd <a href="http://co.com.com" rel="nofollow">co.com.com</a>.</p>
<p>**Michael Hingson ** 57:28
Well, Myrna Thank you very much for taking so much time and being here today. This has been fun. And I would love to I'd love to continue this. And if you think of other things that we ought to talk about, please let me know. And I will also because I'd love to have you back on and continue the discussions and tell some more stories. And I'm sure there are lots of things that we can talk about.</p>
<p>**Myrna Daramy ** 57:54
Oh, I would love that this has been so much fun. I've enjoyed our time together for sure.</p>
<p>**Michael Hingson ** 57:59
Well, and you keep making sites accessible and helping people get their sites and their minds inclusive and accessible. And you certainly have our well wishes and thoughts and support in any way that we can help to make that happen.</p>
<p>**Myrna Daramy ** 58:15
Oh, I love that. Now same here if you ever need me, Michael, you know, I am here as well.</p>
<p>**Michael Hingson ** 58:20
Well, I appreciate that well people reach out to Myrna and learn more about her. And again, as many of you know, if you'd like to reach out you can contact me Michael Hingson at M I C H A E L H  I at accessibe A C C S S I B E .com that goes directly to me. I'd love to hear from you your thoughts, your ideas, your suggestions and input. You can also visit <a href="http://www.michaelhingson.com" rel="nofollow">www.michaelhingson.com</a> That's M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. To learn more about unstoppable mindset. And you can also go to anywhere podcasts are available and see all of our episodes and listen to our episodes. We'd love to get your thoughts. And please, when you go and you listen, give us a five star rating. We would love to have your support. We were honored at the beginning of February to be mentioned and named as podcast magazine's editor's pick for February. So I guess we're doing something right. And we would like your continued support so that we can continue to educate and inspire and be a place where inclusion, diversity and the unexpected meet. So thank you very much for listening, and we'll see you next time. We're gonna thanks again.</p>
<p>**Myrna Daramy ** 59:40
Oh, you're so welcome. That was fun.</p>
<p>**UM Intro/Outro ** 59:46
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>The Oprah of Tech, Truly Unstoppable</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/6e4d6c9d-74af-420e-bcb9-c88d3cd02c08:da155d09-1ce0-47ba-85dd-804d9c9e5a9e.mp3?source=rss&amp;ext=asset.mp3" length="40934512" type="audio/mpeg" />
<itunes:episode>28</itunes:episode>
</item>
<item><title>Episode 27 – Bob Sonnenberg: The Man, The Challenge and The Unstoppable Commitment</title>
<guid isPermaLink="false">https://pinecast.com/guid/bf6db601-01e2-4280-8081-24f1e3fe714e</guid>
<pubDate>Wed, 30 Mar 2022 11:00:45 -0000</pubDate>

<itunes:duration>01:06:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/eb006110-570b-4323-b678-e13a38c6f1f2/Unstoppable_Mindset-2.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong></p>
<p>Bob Sonnenberg grew up as what most people would call a “normal individual”. He went to school, had a good home life and after college he went to work. However, several years ago, his “normal” life changed when in an instant he lost almost all of his eyesight and entered a whole new world. However, Bob internally rejected the typical view held by most people toward losing their sight. Bob moved forward and demonstrated that he truly has an unstoppable mindset.
Today I invite you to meet this strong and confident individual. Learn how he not only has survived but how he thrives and gives back to all of us in so many ways. Bob Sonnenberg has mostly been an unsung hero, but today we put his song out there for everyone to hear and celebrate.
Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Guest:</strong></p>
<p>Bob Sonnenberg, CEO</p>
<p>Bob is a native of Marin County and a fifth generation Californian. He has more than 30 years of experience in finance, development, and investments, including operating his own brokerage and insurance business and manufacturing business. Prior to joining EBC, he served for more than 10 years as Associate Director of Planned Giving and Major Donor Officer for Guide Dogs for the Blind.</p>
<p>Bob earned his MBA from Golden Gate University. Devoted to his community, Bob is an advocate for quality of life for older adults and people living with disabilities. He serves on the board of Whistlestop and Marin County Estate Planning Council and is a past Mill Valley Rotary member as well as having served on the Board of the Community Institute of Psychotherapy (CIP) for over 10 years.</p>
<p>Bob leads an active and independent lifestyle and enjoys hiking, gardening and tandem bike riding. He lives with his wife Cindy and guide dog, Langley, in San Rafael, CA.</p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Ad ** 01:28
On April the 16th at 2pm North American instant time, blind musicians from across the globe are getting together for an online benefit concert for Ukraine. It's called we're with you. And all money raised goes to the World Blind unions unity fund for Ukraine. To learn more, including how to listen and how to perform it. We're with you. Visit mushroom <a href="http://fm.com/with" rel="nofollow">fm.com/with</a> you. That's mushroom <a href="http://fm.com/with" rel="nofollow">fm.com/with</a> you.</p>
<p>**Michael Hingson ** 01:58
Hi, and thanks for dropping by Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet least that's what we say. And I'm glad that you're able to be here and hope that you enjoy our session today. We have a person that I regard as a special guest. He's been a very close friend for oh my gosh, 16 years or more. Bob Sonnenberg and I met at Guide Dogs for the Blind. And he was looking at getting a job and looking at the concept of having a guide dog and I was working at Guide Dogs for the Blind and we had a chance to meet and talk and friendship has grown from there. It's kind of all turned around a couple of years ago, he drafted me to serve on a board for an organization of which he is the executive director of the Erlbaum center of the blind. In Santa Rosa, California. Bob, welcome to unstoppable mindset.</p>
<p>**Bob Sonnenberg ** 02:51
Well, thank you so much, Michael, for for having me for inviting me and it has been quite a journey over the last 16 years, that's for sure.</p>
<p>**Michael Hingson ** 03:02
Well, I would love to hear about the journey, that's a good place to start. So tell us a little about you in general, you know, you grew up I know as a as a sighted person and so on. And then things change but tell us about your life and your journey.</p>
<p>**Bob Sonnenberg ** 03:19
So, well, where do you start? Okay, so one of the things is that that is probably unique to me maybe in being a native Californian and a seventh or eighth generation Californian but dating back to the 1820s here in the state of California. So somewhat unique and and there's not a lot of us in that in that club. But I grew up here in the San Francisco Bay Area, spent most of my childhood in and Marin County, California just north of San Francisco been happily married for 40 years and that's been a journey and have have two young young boys real proud of that both married and live really close by to me. So on a personal level, it's been a it's been pretty terrific to have be surrounded by not only great friends but also great family. And my background, it's while the childhood years were spent here in the North Bay in Northern California. I've also had a lot of experience in one of my lifes I was a cowboy and was on the junior rodeo circuit years ago so pretty fearless as far as my adventures experiences and love sports and I love the concept of unstoppable because I think it's just a great not to have any upper limits with your life. And like Michael said, I 16 years ago I was I just kind of share how my my world is really changed dramatically as far as being fully sighted to the not so fully sighted or the low vision world. And I was driving up to Sacramento and all of a sudden outside the city limits, my retinas kind of shut down. And all of a sudden, I couldn't see the couldn't see the freeway signs. And so that was my quick entry into vision loss. And that transition really wasn't, it wasn't a gentle transition, it was really an abrupt transition. But it took me a while to really absorb and figure out how to deal with it. And even from the point of telling people that I've lost my lost a significant amount of my sight. And I still think that was one of the hardest things I had to do. When I first lost my sight is telling, acknowledging that I had a disability. But once I got over, that fear that that, that issue, I was able to start moving forward. It took me a while to embrace using a cane and and once I figured out that it was a great tool to be able to use a cane and navigate safely. It was easy, you know, and it's pretty, it's really second nature now. And I think one of the things that has served me well, maybe from a work experience level is prior to being involved in the nonprofit world prior to being involved with Earl balm center prior to being involved with guide dogs was I was in the, in the financial world, and life insurance business, and also the investment, retirement planning business and, and having that expertise of 30 plus years is has been pretty terrific. As far as being able to meet an incredible array of people. It's all people oriented. My whole work experience has been people oriented and connecting with people and, and building relationships with people. And so that's really helped me in in entering the new world of low vision. And I want to go ahead, right, well,</p>
<p>**Michael Hingson ** 07:21
I want to get into that. But But I have to ask you a couple questions. First, you said something early on that I'm really concerned about. They're married, but you still call them young boys? Hmm.</p>
<p>**Bob Sonnenberg ** 07:32
Well, you're younger than me much younger than me, like, you know, early 30s, mid 30s. So</p>
<p>**Michael Hingson ** 07:41
young boys. Well, that that's great. I remember them when they were a lot younger. Of course, we've been down here now for a while I haven't seen them. So we'll we've got to work that out. But you know, we we continue the circle of life as it were. So that that is really cool, though. But tell me about your time on the on the rodeo circuit, what did you do?</p>
<p>**Bob Sonnenberg ** 08:05
So not only race, race ponies roll out years. And, you know, I had this vision when I was a kid that I would grow up and have some connection with a four legged animal and a harness, okay, or not a harness, but a halter. Okay, some leather type, you know, like a, a bridle. So I think it's really important. And I've kind of shared this in sometimes in talking with with groups of young kids, and you got to be really clear on what your goals are, what your vision is. And so I have a guide dog, my second guide dog and so I am connected with a four legged animal, not the dog that is not the four legged animal that I envisioned when I was 1012 years old. And I've connected with having not a bridle but a harness. So I was there was a missing piece in my vision of when I grew up to be a grown well, I'm still growing up, but</p>
<p>**Michael Hingson ** 09:12
this is this sort of God's way of saying, Be careful what you wish for.</p>
<p>**Bob Sonnenberg ** 09:16
Yeah, exactly. You can be a little bit more clear, okay, and concise and focused. And but, you know, it's even to this day, I know that I mentally and mechanically, I could probably go out and easily ride a horse again and also probably even rope again.</p>
<p>**Michael Hingson ** 09:34
I was just gonna ask if you've done any ride, you know, not rodeo necessarily, but have you done any writing or anything in the last little while?</p>
<p>**Bob Sonnenberg ** 09:43
Not in the last little while. It's it's definitely on my my, my bucket list once again. Somehow, someway get involved in horseback riding again because I love doing it. It's just it's wonderful.</p>
<p>**Michael Hingson ** 09:59
It's been a while since I've had that opportunity, we'd love to do it again. There's nothing like the, the feeling of communicating within and riding a horse and interacting with them. Yeah, last time last time, I think we interacted with a horse was in New York City. And it was Roselle. Actually, um, we were at the, I think, walking by the Plaza Hotel right across from Central Park. And Roselle saw these dogs across the street. At least she thought they were and and somebody somebody had told me that it was the carriage horses for the carriages and all that that, that drive around anyway. I said was hey, you want to go meet them and she was wagging her tail and the closer we got the slower she walked. As they kept getting bigger and bigger and bigger. She figured out they're not dogs. I don't know about this anymore. Anyway, we went up to one. And I started talking to the guy whose horse it was the horse's name was Charlie and he said, Well, Charlie isn't necessarily the most friendly horse so you might be careful. But Charlie and Roselle struck up a relationship and they talked to each other and Charlie was very friendly and sniffed Roselle. Roselle got to sniff Charlie and we stayed there about 10 minutes and Roselle was quite happy and comfortable. She made a new friend.</p>
<p>**Bob Sonnenberg ** 11:22
That's great. Yeah.</p>
<p>**Michael Hingson ** 11:24
But there's nothing like riding a horse. I hope you get to do it. Someone I hope we can do it down here sometime soon or else up there.</p>
<p>**Bob Sonnenberg ** 11:32
Yep, yep, it's definitely on my list of things to do.</p>
<p>**Michael Hingson ** 11:37
So what happened when your retina shut down? You're on the freeway, how did you deal with that immediately? What did you do a</p>
<p>**Bob Sonnenberg ** 11:44
lot of emotions. You know, unfortunately, I could see I was very familiar with Sacramento and driving into Sacramento and I just kind of I was able to turn off to the roadway safely and, and actually was up there was early in the morning, I went to an all day conference, really not knowing what was going on rather than I couldn't see very well and went to the conference and made a decision. At the end of the day, probably about five o'clock, it was this saint January of 2004. So it was dark, getting dark, about five o'clock or so. And I didn't want to call and worry my wife that I I'd be late or whatever. And we had plans to meet in the city that night in San Francisco and there was about a 80 mile drive south to San Francisco and Sacramento. And so I made the decision to get in the car not necessarily the necessarily the best decision I've ever made. But I got in the car. And California was kind enough to put in those what I refer was referred to that time. Boy bumps in the freeway. So yeah, that but that's whatever. Anyhow, I just got in the slow lane and use that as kind of my guideline and safely drove to San Francisco. And that was a last evening I drove a car and I made it successfully. So</p>
<p>**Michael Hingson ** 13:14
safely. I don't know. But you made it which safely I</p>
<p>**Bob Sonnenberg ** 13:17
made it. Yeah, didn't hit anything and hurt anybody. And and I arrived. And</p>
<p>**Michael Hingson ** 13:22
so what did you then do what then? What happened? First of all, what? When did you learn what cost you're?</p>
<p>**Bob Sonnenberg ** 13:30
So it was really interesting. Just happened on a Saturday morning and Monday morning, I made arrangements to come up and see a retinal specialist in actually ironically in Santa Rosa. And I met with her and she gave me the diagnosis that it was myopic degeneration. So similar to macular degeneration, it's really high, high level nearsightedness. So I just, I don't have any dark spots, black spots, I can just the visual acuity is just not as sharp as it was and it's not correctable. So from that perspective, the fact that I don't have any dark spots, black spots, that's really account that is a blessing every day. But when I we arrived home, and I sat down with each one of my sons and told them what the diagnosis was and was just, you know, slowly processing it, but I love to share this one story with my oldest son I sat down with him and he said, Dad, you know how I can help you we'll help you and if you need a ride someplace, give me a ride and but I have a question for you and and the question was, well, God when you when you lose one of your senses, I've heard that another one is supposed to get better. I said, Yeah, I've heard that too. But, Bob, this just happened two days ago. So what are you asking me? He said, Well, when are you going to get a sense of humor. So he's much bigger than me. And I just gave him a big hug. But I, I love sharing that because, you know, that's kind of what it's all about just looking at things in a different lens and looking at it joyfully, as opposed to what was me. So having that attitude of positivity is really probably really helped me in this journey.</p>
<p>**Michael Hingson ** 15:38
So what was your work at the time?</p>
<p>**Bob Sonnenberg ** 15:41
So at that time, I was working for the triple A organization in Marion County, and our my role and responsibility was really marketing developing selling there. While everyone knows about their travel business, or their property casualty, their auto insurance and homeowners insurance, not a lot of folks knew about their life insurance business, and that was part of my background. So I was embarking on marketing for them the life insurance business in marine County. And so right in my backyard, it was a great, you know, I lived a couple miles away from where I worked. So it was pretty cool. And a triple eight, at the time really didn't know what to do with somebody that couldn't see the computer, they had no tools, no preparation for someone that was, couldn't really see. And they tried a lot of different things to try. And as far as job accommodations for me, and I will never forget the one of the first things that they tried to have me suggested I embrace as far as a position, not in the life insurance business, but in another role, another responsibility within the organization, they said, Bob, we'd like you to answer the phone. And I'm sure my reaction was it was a stunned silence, because it was not something that I really cherish doing. And fortunately, for me, I only lasted in with that responsibility for about two or three hours. And then they, they, they tried to multiple things, and I was able to work and get support, get help from the Department of Rehabilitation, get some job accommodation type tools, magnification tools, and, and I really, I, I didn't stop working the whole time. And I were, we get a ride there every day to work for one of my either my wife or my kids. And it just, it helped me having that, that work ethic, it helped me having a day, every day something to do something to work at and just kind of it helped me adjust to the sight loss and doing different things. And I you know, not only did things in interacting with people every day at the AAA organization, but also different having different roles there and using the tools and being out there where I could, I had a video magnifier, a big desktop so it just kind of accentuated the fact that hey, this guy has special tools, there's got to be someone with him and I got a you know, it took me a while to process that and but having that ability to work every day and work at it every day and embrace that connected connectivity with other people every day really helped me transfer and my fear of not having full sight anymore. And I just learned how to adjust and it was a you know, it takes time and it's kind of maybe even a lifelong thing because you still have maybe for myself and I'm not sure I really haven't talked a lot about it with other folks that have lost their sight later in life but it's a transition period and you know the interceptor really have the internal maybe attitude fortitude that you want to keep being successful you still want to be engaged in life and that that's probably been the one of the big motor freight motivators for me, you know, having been curious being fearless. constantly wanting to move forward. So</p>
<p>**Michael Hingson ** 19:46
What job did you ended up settling on? Or did you did you end up with a sort of a regular job for a while at triple A?</p>
<p>**Bob Sonnenberg ** 19:55
They had, I not only gave handed out maps gave directions to people because I knew that the area that I was living in serving in, I sold the work to the cashier, as a cashier is selling travel equipment within this store, I did inventory, they, they had me doing a little bit of everything and a lot of everything so, but I made some great connections with the people that I worked with. And that's kind of always been my Hallmark. I mean, as far as you can't do anything you do in life, I don't think you can't do it alone. And so you need to be able to have the ability to work with people and get support from other people. And, and it gave me the opportunity to do that. And really, you know, in hindsight, it really, it was a pretty low stress responsibilities that I had, looking back at it, it was it was definitely something I hadn't done in my sales, so called sales, production type career. So, you know, it was a learning experience. And I ultimately, when I, when I got learned how to use these new tools, this video magnifier or whatever their technology that might be out there, one of the trainers I will never forget, he said, he told me about people that I should connect with. And I'll never forget who he was. And when it was and who he told me I should reach out to her. So he was uh, he gave us a training and like, a new piece of equipment to my house. So I could use a video magnifier big desktop video magnifier, my house and you set it up for me and see the same, you know, Bob, you should you should connect with this guy. You may have heard of him. And they said, he said, Sam is Michael Hinkson. And so, being fearless perhaps, and not bashful about reaching out, picking up the phone and calling a stranger. That's what I did. And that's how I that's how I connect with you, Mike and, you know, ultimately connected getting a guide dog, you know, the first time I got was even considering getting a guide dog guide. They took me on a came in interviewed me did a lifestyle assessment. And then they wanted to test my cane skills. Well, this was six months into losing my sight. And I never even touched the cane. So they told me or with guide dogs told me where I was supposed to walk to. And I knew the area and I knew the routine. And I could see well enough to navigate what I thought was safely and not bump into people. So I went on the test walk that guide walked and didn't bring the cane and that was probably a bad example that I set for the guide dog instructor and but after doing that journey, or after doing that test, I got back to my house and said to the guide dog trainer, I said you know, Jim, I really don't think I need a guide dog. Okay. And my attitude was that, you know, I wasn't ready mentally to get a guide dog. But he said, Bob, what you should do just, you know, thing, your life can change. Your attitudes can change. So don't give up the thought but but wait six months, wait a year, whatever. And that's what I did. And so slowly I got I figured I had to figure out how to use a cane. So once I once I adopted and embrace using the cane. I practice every day, I was working at triple A every break I had, every lunchtime I had if I had to wait for a ride to get picked up. I'd be out there practicing using the cane until I felt really comfortable doing it. And it just became part of my life. So to answer your question or not my</p>
<p>**Michael Hingson ** 24:12
it does. It does and yeah. So you you eventually got to the point where you decided to to go out and get a guide dog is is your eye condition a degenerative one is it stable? I'm not asking you whether you are stable, but just your eye condition.</p>
<p>**Bob Sonnenberg ** 24:32
Yeah. Okay. Fortunately, my my eye condition has been really really stable. For the last really, almost since the beginning I initially I used to get a lot of on a regular basis shots of evason which were to help ward off perhaps the macular degeneration portion or and really, it got to the point where I I haven't had a shot for a least a dozen years as far as shots in the eye to to deal with a myopic degeneration. I get it. I get it tested regularly. And I can I know what the difference is as far as if there's any significant change. Well, let</p>
<p>**Michael Hingson ** 25:18
me ask a nice question. Oh, go ahead. Yeah, no, I</p>
<p>**Bob Sonnenberg ** 25:21
was gonna say one of the things and I, I've always had maybe some eye issue, one of my one of my eyes is, has never been had really good functional vision. Growing up, I played a lot of sports. But I really just saw out of one eye and my left eye was always been known as a as a so called lazy eye. So I really had no really has no functional vision, he I can see maybe two fingers, two feet in front of me if I'm lucky. But so and my left eye tends to wander quite a bit. So to keep people that I interact with on a regular basis, and on a daily basis, I wear a patch over my left eye to make the person I'm interacting with feel feel more comfortable.</p>
<p>**Michael Hingson ** 26:11
Interesting way to, to deal with it and to look at it. Well, I'm curious, although the condition is not necessarily one that will change a lot over time. What would you do? Or how would you react? Because you obviously do still depend on eyesight to at least a degree, if not a significant degree? What would would happen to you? What would your attitude be? If you lost the rest of your eyesight?</p>
<p>**Bob Sonnenberg ** 26:40
You know, I think I could, I don't like to think about it, number one, but if I did, I could make the adjustment. And, you know, and I think having made the adjustment from fully sighted to low vision, that's helpful to have in my background. But I connect with folks, you know, Michael, like, you know, sight, have a master's in physics. And so I, I really tried to be inspired by people that have that I think are very accomplished in what they do that have either no site or a site similar to mine. And it gave kind of the service or, for me a role model and inspiration that, you know, it gives maybe some degree of comfort that they're successful, they're moving forward with their life. I can do the same thing.</p>
<p>**Michael Hingson ** 27:43
Well, you've you and I have you and I have chatted a lot about this. But yeah, let me let me pose this question. So the National Federation of the Blind is an organization of over 50,000 blind people that has been around since 1940. And its second major president, Dr. Kenneth Jernigan, wrote an article called a definition of blindness. That was published in the 1960s. At the time, he was the director of the Iowa Commission for the Blind, as well as being the president of the Federation. And one of the the premise of the article was that you are blind or you ought to think of yourself as blind if your eyesight diminishes to the point where you have to use alternatives to full eyesight, in order to function. And when you start to have to use large print or magnifiers, or whatever, you should learn the techniques of blindness, and recognize that that you are in fact a blind person that blindness is not a total lack of eyesight. But blindness is a a characteristic that defines well, well defined is probably the wrong word, but a characteristic that you acquire, where you've lost enough eyesight that you have to do things differently. What do you think about that?</p>
<p>**Bob Sonnenberg ** 29:10
I think about it probably every day. And and one of the things I've realized that it takes me more time to prepare for things to practice. It takes me more time to practice things and I still trying to do everything I did in the sighted world. And one of the things I took up a few years back was that I like like sports and and so I took up tandem bike riding, okay, and know that I do not ride in the front. I'm not the pilot on the bike. But I got a guy that used to used to be a real pilot and he flew off aircraft carrier so I've been really fortunate to connect with some amazing people in my life and and having that having an attitude You'd have no fear or not. And no fear, I think is maybe a good way to describe it. But I've had a chance to throw out a couple of first pitch, first pitches in baseball games and threw out a first pitch in, in the American League and also the nationally and I know that from an athletic standpoint, I probably wouldn't have had that experience. If I was fully sighted. There'd be no, no reason for me to get that opportunity. So, you know, I like to just throw strikes, three strikes, and it's validated. Okay, just so you know, you feel free to do a Google search Bob Sonnenberg first pitch, it's actually memorialize and, and the announcer who put it up there on YouTube initially is a kid that I, I coach in little league baseball. So it's amazing how full circle things, things are in life. But I guess our strike,</p>
<p>**Michael Hingson ** 31:04
let's just point out that there's this other this other guy named Fauci, who threw out a pitch at the nationals baseball game, and he didn't throw a strike, you know, so yeah, I mean, you, you are welcome to say that he should keep his day job. Yeah, yeah. But you know, what is exciting?</p>
<p>**Bob Sonnenberg ** 31:23
A lot of things are, you know, that, that I'm able to do a lot of his his mental and mechanics. And so if you keep that in perspective, that's, that's how I kind of look at things and know that if I keep the mental and mechanics up, because I've done it before, I can do it again, type thing. And I could probably throw a strike with my eyes close to. But isn't</p>
<p>**Michael Hingson ** 31:49
that what it's really about? It's yeah, oh, it's really all mental. Yeah, it is. Yeah. And oftentimes, we allow ourselves to get distracted, or we allow ourselves to become fearful. And as an I call it blinded by fear, because things happen to us. And we don't learn how to adjust or as some people would say, roll with the punches, and we just allow ourselves to be overcome by things that aren't truly relevant, and that we allow ourselves to not adapt and grow when things come along to give us that opportunity.</p>
<p>**Bob Sonnenberg ** 32:34
That's absolutely true. I think it's it's one of the amazing things and that I get to see at their Obama center every day to connect with people that are going through that transition. A really neat thing happened, actually, just this morning, Mike, that maybe about a month ago, I did a presentation to a group of folks, actually in Marin County, via zoom. Folks, it was a vision support group. And they asked me to after the first year, they asked me if I'd like to say a few words in this group. And so I had a good Zoom meeting with him and some of the people in the group I had known from another chapter in my life. And so having that familiarity was really pretty cool. And one of the individuals I met as a result of doing that, he called me afterwards and said, Bob, I'd like to come to their obame Center. And but I, I've never and I understand that you take the smart Train, I've never taken the smart train. So I met him at the train depot when seven o'clock one morning and we took the smart train together. He came up here, I introduced him to my coffee place and I introduce them to the My driver that I get a ride from at the from the train station to their Obama's center every day. And he got some instruction here at the Obama center that day. Well, this morning, he's coming back for another training session. He's sitting in the lobby here at their obame Center. And he done made the smart train journey all by himself gotten here all by himself, it was just, it was kind of full circle to see that, you know, and he wasn't afraid of doing that he'd never taken the train before, prior to joining me on the train that one day just 30 days ago. So to see that transformation, pretty phenomenal.</p>
<p>**Michael Hingson ** 34:41
It's, again, all about mindset. And it's all about Yeah, the creator of your own mental attitude. And I've heard so many stories like that. It's it's great to hear so exciting and yeah, hopefully he will continue to grow in growing up myself, I've heard a number of stories like that. There is a guy he has since passed, he passed last year. His name is Doug Morris, a longtime friend of mine, through the National Federation of blind I met him when I first went to Iowa to work on the Kurzweil project back in 1976 or early 77. And Dunn was a type type one diabetic, he lost his eyesight, or literally, almost overnight, totally lost his eyesight due to diabetic retinopathy. And he happened to go to the Iowa Commission for the Blind for services. He lived in Iowa, the Commission at the time in the 60s was the lead agency, as much as anything because of the attitude that Dr. Jernigan instilled in the agency, which is the blindness isn't the problem. It's our attitude. And that blind people, although we use alternative techniques, blind again, being not just totally blind, but we use alternative techniques to what sighted people do. So Don went to the center before he lost his eyesight. He had worked for Iowa Bell, before the breakup part of the telephone company, he was the number one sales guy, he had sold more than twice what everyone else had sold, when he went to the commission, and then went back to doing the same job. And because of what he learned, and because of his attitude and mindset, he was able to continue to do the job. And oh, by the way, continue to sell like twice as much as anyone else. But then an opportunity came along, where they were looking for someone to teach people to sell. And he applied, and they would not let him apply for the job. They kept saying things like we would rather you be where you are, because you're you're bringing so much in forest. And he said, but this is a promotion, and I gotta have the right for a promotion and all that. And they said, but you're doing so well. So he finally called the National Federation of blind and the Iowa commission got resources from both to help sat down with the bell people and learned that the real issue was that they didn't think that a blind person could teach didn't matter what he had done didn't matter what his track record was, they didn't think that a blind person could teach, which is, of course, what we run into all the time, people's perceptions of what blind people can do and not do. So Don quit, he left the Iowa Bell company, and kind of had his customer database with him. Another great connector, by the way, I would say, and for those who are listening and think about it, Bob is one of the greatest connectors that I know, period, you you connect with people and you emphasize that in our time today, but anyway, so don, quit, started his own company. And he I think I may have told this story before, but he told people that he went to his customers and others go off and get your best quote from Iowa Belle, and then come to us. And we will charge you only half of what we save you over a three year period. And I said, How did that work out for you? And he said, Generally, it worked out really well given the prices they charge. I said, but did you ever have a situation where you didn't save anyone anything? And he said I had one customer who only owed me a nickel for three years worth of work. And that's all he gave me. He said and he said, I thought that was great. That's fair. That's what I that's what I committed to when he quit when he retired from that job and retired from him because he started the company when he retired and left the company. He said I paid more in taxes the last year than I made as a salesperson working for Iowa Bell. But it's all unstoppable mindset. And he learned that you've learned that. And that's really what it's all about, isn't it?</p>
<p>**Bob Sonnenberg ** 39:00
It really said, yeah, yeah. And it's got to come from within you within the individual, you know, you it's really easy to, to maybe share that story but to be able to demonstrate from a living standpoint, that's that's what makes a difference.</p>
<p>**Michael Hingson ** 39:21
And it is all about practicing what you preach and not just talk down. It's so easy for people to talk about it. But there are many unstoppable mind people, mindset people I know and you prove it every day, you've demonstrated what what can be done. And you are great at building relationships. And so you join Guide Dogs for the Blind. When did you join guide dogs</p>
<p>**Bob Sonnenberg ** 39:47
in 2006? And it was really Yeah. But one of the things in joining guide dogs it opened up a whole new chapter Army as far as you know, a bigger world and working in a retail shop and, uh, you know, Mark one solo marketplace at AAA, so because it gave me a chance to. I've worked in the development arena. And so my job was connecting with people, which was great. But it also gave me a chance to travel. Not only the greater barrier, but really, ultimately all over the country. And to meet people that supported an organization that dealt with blindness was is pretty empowering. Empowering in so many different levels and such a unique opportunity for many times, and many different groups of people, many different places with people. But traveling independently like that, that's really helped me having that experience, getting on a plane, getting on a train, getting on a bus, whatever the case may be. And doing it sometimes not doing it alone, sometimes, but also doing it as part of a group sometimes so so. Well, and of course, I made a difference.</p>
<p>**Michael Hingson ** 41:18
And development of for those who don't know, in the nonprofit world is, is fundraising is helping to acquire the funds to support the organization.</p>
<p>**Bob Sonnenberg ** 41:30
And one of the benefits of not seen when you do that type of work, Michael and and the audience is that you can you can picture what people's reaction might be when you talk to people about providing friends providing support for organization, you always think I've always kind of picture that it's, it's mentally, they're really, they're thrilled to talk about it. And I know many times they're very uncomfortable talking about money stuff, but you know, having that background that I get in the insurance business and the investment business, money was a pretty easy skill set to be able to talk about communicate about so I always looked at it as as a great tool to be able to kind of mentally picture that people were, you know, they'd like what they heard from you. Okay, what, but I couldn't really see their reactions, but that's what I pictured. So.</p>
<p>**Michael Hingson ** 42:33
So then you worked at Guide Dogs for a while. And eventually, you left? How did you get connected with a robot home.</p>
<p>**Bob Sonnenberg ** 42:45
So I was a guide, I worked for guide dogs for 10 years. And in develop in the development arena. And an opportunity came up with Earl balm, which is just just up the road 30 miles up the road from where I was learning where I was working at guide dogs. And they were looking to maybe formalize their their friend way in their development department. And so they needed someone with development experience and, and having this combination sight loss and development experience it, it was a really natural transition for me and a friend a great opportunity for me to be able to do that. And I've been here at the Obama center for five years. And I initially, I oversaw the development and have made some inroads relative to that, but then an opportunity. Three years ago, I had an opportunity to be become the CEO of the organization. So, you know, once again, you know, being fearless, utilizing maybe all the tools, all the stuff that I had experienced prior to losing my sight. To demonstrate it in the world of low vision now is a exciting opportunity, challenging opportunity every day. It's it's challenging, but it's definitely allowed me to the opportunity to develop a more improved and it's a constant work in progress but improve my skill set my ability to do more things, to try new things and and to be around to be kind of the springboard for people in North Bay here who have lost their sight to come to be part of this organization to see people flourish. You know, to to know that there's, there's hope. Give them joy, give them hope. Give them tools, provide the training, provide the community support, to be successful with their life to enjoy their life once again and not dwell on the negativity Last night, so</p>
<p>**Michael Hingson ** 45:01
tell us a little bit. Tell us a little bit more about Erlbaum. What what the center is, how long it's been around, kind of her vision going forward, because it's, it has been considered a pretty small agency up in the Santa Rosa area. And you are definitely growing it. You drafted me to be on the board, so I'm prejudiced, but just in looking at it objectively and looking at what you've done, but tell us more about the center.</p>
<p>**Bob Sonnenberg ** 45:28
You know, I think it's, it's, you know, we we serve four different counties. So we serve Sonoma County, Napa Lake Mendocino counties, and and there's a tremendous number of people, as far as maybe older adults that have issues with sight loss and, and different degrees. But, but when you so we, we work with, and and get clients through the Department of Rehabilitation Blind Services Group, we get clients, folks with sight loss from the Veterans Administration. And then we get clients from the the community of ophthalmologists here in the in the county that we serve. And so when you lose your sight, it's it's a lot and it's, it's it's scary. And we we try and promote ourselves and and as a place where you can maybe transform your life once again, maybe we energize your life once again. But one of the things that is key to the Earl balm Center as a vision rehabilitation organization is we have 1616 employees and incredible passionate folks, staff that that really love helping other people and and love seeing success in other people and Trent that transformation thing. So when you come to their Obama Center, one of the first kind of door openers for folks is that a majority of folks to have some site we may need. So we will go through a what's known as a low vision clinic process where a trained, licensed, professional optometrist will review analyze someone's remaining site and perhaps recommend tools that might help and give them hope that they can use some of their remaining site to kind of move on with their life. And so when you as a client, hear that you can come to a place and maybe get some hope, or maybe get some joy back to your life. That's a great inspiring thing to have out there. It's a it's a, you need hope. You need something to look forward to. And and we provide that hope we provide that joy, we provide not only the tools that are relatively available to folks with low vision, but we train people on how to use our tools, whether it be assistive technology, we have assistive technology and services, we have orientation and mobility. And that's basically not basically but one of the pieces is that how to travel safely with a cane. So we provide incredible training relative to that. And then all types of living experiences. You know, when you can't see how do you get dressed in the morning? How do you match up your clothes? How do you women, how do you put on your makeup and all of that. So it's we provide all those tools, and we provide training with all those tools. So that's what we do every day and incredibly gifted people that do that instruction every day. It's great to be part of it.</p>
<p>**Michael Hingson ** 49:00
That's cool. How many Not to put you on the spot. How many blind people work at Earl balm today?</p>
<p>**Bob Sonnenberg ** 49:08
We have our we have one. We have to me being one of that group so that I've got the low vision experience. And then we have a lady by the name of Dr. Denise Bansal, who is actually the longest tenure, she'd been here for the organization, 20 years and so we've been in business 20 plus years, so and she has no sight whatsoever and just a remarkable individual woman, mother of two and married and incredible, inspirational person. So</p>
<p>**Michael Hingson ** 49:44
that's cool. And yeah, and hopefully more blind people. If you hear this, we'll explore and consider possible job opportunities that are obame Because you you certainly as the CEO do hire from time The time, but it's more important to let people know that the center exists both people who could use the services and also people who might be looking for a job as job opportunities come along.</p>
<p>**Bob Sonnenberg ** 50:12
We definitely, you know, we had one time we had for folks with sight loss. Actually two other totally blind folks that were instructors and they both went on to new different opportunities, but but their talents and their skill set were incredible. And the the potential growth opportunities for their Obama Center. This is the demographics as such, not only here locally, but also in the whole state of California, the populations getting older. And so with older, older adults come help issues, and obviously one of them very well could be sight loss. So the marketplace is is definitely in need of talented, great communicators, great teachers. And really, you know, having me do what I do from, you know, commuting up here, taking the smart train every day, public transportation, you know, just, there's really we need folks that are willing to inspire others. And that's kind of what a great way to do it. By demonstrating and using this skill set, folks with sight loss,</p>
<p>**Michael Hingson ** 51:35
role models. Yeah. So I want to turn I want to turn a little bit to something we've talked about it, it is something that all of us deal with from time to time. And that's just the whole concept of accessibility and inclusion. And as you know, I work for accessiBe, which is all about internet inclusion. But we face we all face the same things that that you faced as a fully sighted person and have now learned to view it from a different perspective. And that's the whole concept of inclusion, and accessibility. How do we get people in general to start to maybe change their views about persons with disabilities, and I don't know of a better term to use disabilities as what, what we're all categorized as, although I think that whether that's right or wrong, we can certainly change the definition of disability, it doesn't nearly need to be one where we don't have ability. And so maybe we need a new word. But the reality is, as you've pointed out, we all have different gifts. And so you are a person who doesn't have one particular gift that is the gift of eyesight, you have other gifts that people with eyesight don't have whoever you are, how do we start to really get people overall to change their view about persons who are different than they,</p>
<p>**Bob Sonnenberg ** 53:11
maybe education. And I pick one word education, and making people feel comfortable and understand. You know, I mean, the the world today is, education is such a big piece of anyone's success. And in one of the things that I maybe deal with is on an everyday basis is is when you do have a disability, getting comfortable with situations, like one of the things that I always think about is when I go to big gatherings, and I can't see who who's they're different. It takes me a while to, to navigate to feel comfortable. You know, and the more it's like anything, the more you get in you're in a position where we do go get involved with different groups, different crowds, you feel more comfortable, and you the more you do it, the it's like practice. So I try and always look for opportunities like that. And and I get that by traveling by, you know, whether it be the conductors or the clerk at the coffee store, whatever the case may be, it's just, you know, just having them connected at a individual personal basis, you know, building a relationship with people and it's it's tough to do it in and you can really just do it one person at a time, but But you sometimes you get it's frustrating that you can't do it. 20 people at</p>
<p>**Michael Hingson ** 54:58
the same time, but Sometimes you can. Sometimes you can't. Yeah, yeah. But it but it's true. It is all about education, you know. And for me, I deal with internet access every day. But I also do recognize that words matter. And I think one of my stories that that I think about and something that I didn't used to think about a lot, but now I do is how you and I are described, people tend to describe us as visually impaired. I think it was Brian Bashan, who we both know who is the CEO of the San Francisco Lighthouse for the Blind. At least, this is where I first heard the concept of, we're not visually impaired because we don't necessarily look different simply because we're blind. We're not less looking, if you will, because we're blind. It's more appropriate to say vision impaired. And although I think I got lots of vision, I don't have eyesight, but I'll accept that eyesight and vision are somewhat synonymous. But I think it's appropriate to discuss vision impairment, but not visually impaired because we're not visually impaired simply because we go blind or lose our eyesight, to some degree. agree with that. Yep. And it is a, it is something that that we face. And of course, people talk about visually impaired, and that is a negative cue for people in a lot of ways, and it is part of what we need to change. And the the concept of vision impairment. Boy, if I look at a lot of people in Washington, DC today, who have fully functional eyesight from a vision standpoint, they're incredibly impaired, you know. And it is an issue, but, but the fact is that we are and and I think it's better to look at us as persons with a vision impairment. And I and I also try to educate people, as we've discussed about blind, which isn't necessarily totally blind. And but I've heard educators, I've literally been in a room with an educator who talked about two students, one who was totally blind, and another one who was partially blind. And they said, the partially blind one can still reprint and gets to reprint the totally blind, one has to read Braille. And look at the difference in what the terminology is. It's that kind of subtle terminology that plagues us everywhere we go, because the reality is that the person who is partially blind and uses large print and magnifiers will never read at the speed of a totally blind student who grows up learning Braille and learning it well. And I'm sure you can attest to it, although you're not a braille reader, but you can attest to how much of a challenge it is to read printed material.</p>
<p>**Bob Sonnenberg ** 58:03
Yeah, absolutely. And I marvel at people they read Braille, it was when I for one of the great stories that that it's a guide dogs related story, but I had never, when I first got my first guide dog in 2006, I had never been around two people or three people that had word, either blind, totally blind, or low vision, and to be in a group surrounded for 30 days or so, with 22 dozen people that had different levels of sight loss. That was the most incredibly educational experience that I ever had, have had. Because I got to, you know, like you talked about, understand I get to be educated that, you know, the CVC how people other people navigated with sight loss and have that real world experience was, you know, it's something that you never forget, it's, it's really made all the difference to have that, that groundwork, that experience and so that kind of having that same community experience, like I had that during that getting that first guide dog is really kind of what rural bomb center does it we provide a safe community where people can experience sight loss and make that get the first toe in the water so to speak. That you know, you can do this. It's it's not the worst thing in the world. You're, you're living breathing and live in life. So you only get to do this live thing once. You may as well have fun doing it. You may as well enjoy it and really easy to say but it takes work like it's like life, I mean, you got to put one foot in front of the other constantly so</p>
<p>**Michael Hingson ** 1:00:05
and you move forward if you learn to move forward. So what is in summary, we've been doing this a while, and I really appreciate it. I know you've got things to do. But in summary, what would you say to people who come to you and say, I'm losing eyesight? Or I'm facing something different in my life? I can't do it. How would you respond to that sort of thing? How would you advise people to go</p>
<p>**Bob Sonnenberg ** 1:00:30
look for people that will inspire you? You know, I've had in the last couple of months I've had, there's a guy that I knew he's been dealing with sight loss for 10 years as a result from glaucoma, and has been very, very reclusive. And he is a guy that I knew 20 years ago, father of a son, my kids age, and he was a, we just connected and I probably have spent more time with him in the last month than I had 20 years prior to that. But if given him some hope, and and that, you know, he, he doesn't have to do this step alone. There are solutions, there are answers. There's opportunities out there. So, you know, embrace the opportunities, embrace, embrace sight loss, because without embracing it, you're not going to move forward, you're not going to be unstoppable. You you're going to be you're just going to go back in your shirt, and a shell to sort of speak and not to that's bad for some people. That's what they want. But you know, I think it's, it's, I've been really blessed to have a constant move forward attitude.</p>
<p>**Michael Hingson ** 1:01:52
And that is a great way to summarize it all because it's made you unstoppable in a lot of different ways. And we we all find challenges, but we can move forward and I'm really glad and blessed to know you and to hear your story again today. And I really think that you epitomize what we talked about when we talk about unstoppable</p>
<p>**Bob Sonnenberg ** 1:02:16
Yeah, well thank you again for you know, Michael for for doing what you do and and thank you for being there the frame that you are appreciate it.</p>
<p>**Michael Hingson ** 1:02:26
Well thank you in return for the same thing. So if people want to reach out to you and meet you, or they want to learn about Earl balm, and want to get your advice in words of wisdom, how do they do that?</p>
<p>**Bob Sonnenberg ** 1:02:39
You know, it's really easy. We're happy to say I have a website Earlebaum. And that's E A R L E B A U M .org. Santa Rosa, California. We're here to help and we'd love to help people move forward with their life.</p>
<p>**Michael Hingson ** 1:02:58
Well, I hope people will reach out and you have certainly been an inspiration and you have certainly given us a lot of advice and a lot to think about. And you are unstoppable and I know I use that word a lot but that's what the podcast is about and right ourselves. So thank you Bob for for being with us. My pleasure. If people want to learn more about unstoppable mindset if you just discovered us we are available wherever Podcasts can be reached. You can also search on <a href="http://www.MichaelHingson.com/podcast" rel="nofollow">www.MichaelHingson.com/podcast</a> and Michael Hingson is M I C H A E L H I N G S O N so <a href="http://MichaelHingson.com/podcast" rel="nofollow">MichaelHingson.com/podcast</a>. You can also email me if you'd like to reach out we love to hear from people. I've gotten requests from people who have said I know someone who should be on your podcast or I like what I hear or I'd like to see you do more of this and we love input. You can email me at Michaelhi M I C H A E L H I at accessiBe A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. Michaelhi@accessibe.com and we did mention it but are Earle Baum an accessiBe user and we thank you for that, Bob.</p>
<p>**Bob Sonnenberg ** 1:04:17
You bet. Our pleasure.</p>
<p>**Michael Hingson ** 1:04:20
Well, everyone, athanks for dropping by. We hope that you'll tune in again next week for another unstoppable mindset podcast. And in the meanwhile, have a good week and stay blessed and stay positive and unstoppable.</p>
<p>**Bob Sonnenberg ** 1:04:34
Thank you, Michael.</p>
<p>**Michael Hingson ** 1:04:36
Thank you Bob.</p>
<p>**Michael Hingson ** 1:04:44
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Bob Sonnenberg: The Man, The Challenge and The Unstoppable Commitment</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bf6db601-01e2-4280-8081-24f1e3fe714e.mp3?source=rss&amp;ext=asset.mp3" length="46399699" type="audio/mpeg" />
<itunes:episode>27</itunes:episode>
</item>
<item><title>Episode 26 – Meet Dr. Kirk Adams, President and CEO, American Foundation for the Blind</title>
<guid isPermaLink="false">https://pinecast.com/guid/59d634d7-7a85-4d4b-8179-1d78b0e95f9c</guid>
<pubDate>Wed, 23 Mar 2022 11:00:00 -0000</pubDate>

<itunes:duration>00:57:49</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d40e57da-73ec-40cb-90f4-418fd45774ef/Unstoppable_Mindset__1_.jpg" />
<description><![CDATA[<p><strong>Episode Summary</strong></p>
<p>Talk about a man on a mission and a man with a vision, meet Dr. Kirk Adams. Dr. Adams was one of the fortunate children who happen to be blind and whose parents did not stifle his growth but let him explore his world no matter where it led. As an adult, Kirk worked for a time in the financial world, but later he found that his talents went more toward him working in the not-for-profit world.</p>
<p>Today, Dr. Adams leads one of the largest and well-known agencies in the world serving blind people. The AFB today conducts a great deal of research about blindness and explores how to help lead blind persons to be more fully integrated into society.</p>
<p>This week you get to experience Kirk’s visions and thoughts first-hand. I hope you will come away with a different and more inclusive attitude about what blindness really should mean in our world. If you are an employer, take Kirk’s positivity to heart and consider hiring more blind people in your business.</p>
<p><strong>About the Guest</strong></p>
<p><strong>Kirk Adams, Ph.D.
President and CEO
American Foundation for the Blind</strong>
As president and chief executive officer of the American Foundation for the Blind (AFB), <strong>Kirk Adams, Ph.D.</strong> is a longtime champion of people who are blind or visually impaired and is committed to creating a more inclusive, accessible world for the more than 25 million Americans with vision loss.</p>
<p>Dr. Adams has led AFB to a renewed focus on cultivating in-depth and actionable knowledge and promoting understanding of issues affecting children, working-age adults, and older people who are blind or visually impaired. His role involves pursuing strategic relationships with peers, policymakers, employers, and other influencers to engender and accelerate systemic change.</p>
<p>Dr. Adams frequently serves as a keynote speaker at conferences across the country, on topics including education, vocational rehabilitation and workforce participation, vision loss and aging, and technology. He has consulted with top leadership at Google, Facebook, Microsoft, as well as key leaders in the finance, public policy, nonprofit, and tech sectors to discuss topics ranging from product and digital accessibility to civil and disability rights.</p>
<p>Before joining AFB, Dr. Adams was president and CEO of The Lighthouse for the Blind, Inc. He was a member of the Governor’s Task Force on Disability Employment and the Seattle Public Library’s Strategic Plan Advisory Committee and served on the boards of the National Industries for the Blind, and the National Association for the Employment of People Who Are Blind.</p>
<p>Dr. Adams graduated magna cum laude with a Bachelor of Arts in economics from Whitman College in Walla Walla, Washington, and earned his master’s in not-for-profit leadership at Seattle University in Washington. In 2019, he completed his doctorate in Leadership and Change at Antioch University in Yellow Springs, Ohio. In 2020, he was awarded a Doctor of Humane Letters from SUNY Upstate Medical University.</p>
<p>**About the Host: **
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>**Thanks for listening! **
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>**Subscribe to the podcast **
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favourite podcast app.</p>
<p>**Leave us an Apple Podcasts review **
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Ad ** 00:01
On April the 16th at 2pm North American instant time, blind musicians from across the globe are getting together for an online benefit concert for Ukraine. It's called we're with you, and all money raised goes to the World Blind unions unity fund for Ukraine. To learn more, including how to listen and how to perform it were with you visit mushroom <a href="http://m.com/withYou" rel="nofollow">m.com/withYou</a> that is <a href="http://mushroomfm.com/withYou" rel="nofollow">mushroomfm.com/withYou</a>
 
</strong>Michael Hingson ** 00:30
access cast and accessibly initiative presents unstoppable mindset. The podcast we're inclusion, diversity and the unexpected meet Hi, I'm Michael Hinkson, Chief vision officer for accessibility and the author of the number one New York Times best selling book thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion and acceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The Unstoppable mindset podcast is sponsored by excessive B, that's a cc E, SSI, capital B E, visit <a href="http://www.accessibility.com" rel="nofollow">www.accessibility.com</a> To learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 01:50
Hi again, and welcome to another episode of Unstoppable Mindset today. I'm really honored and proud and pleased to invite and have someone on the podcast who I've known for a while and he's he's moved up through the world of working with blind persons and disabilities over the years. When I first met Kirk Adams, he was the CEO of the Lighthouse for the Blind in Seattle. He is now the would it be CEO Kirk, President and CEO, President and CEO of the American Foundation for the Blind. But more important than that, I mean, that's just a little thing more important than that. In 2019, he became a PhD he became as my mother used to say a doctor. Anyway, so Kirk Adams, welcome to unstoppable mindset.
 
</strong>Kirk Adams ** 02:39
Well, it's a pleasure. Thanks for having me.
 
<strong>Michael Hingson ** 02:42
So you, you have been involved in in the blindness world for a while, tell us sort of maybe some of the early parts about you that that, that you want to talk about growing up and how you ended up being involved in blindness and advocacy and all that stuff?
 
</strong>Kirk Adams ** 02:59
Well, it's, it's interesting, and I'll just kind of start where I am, and then I'll zip all the way back. But I'm very, very interested in social justice, and a more inclusive society. And of course, the way I come at that is through my lived experience of blindness, and working hard, day and night, to create more opportunities for inclusion for people who are blind in society. And in particular, I'm very interested in employment. As we all know, the workforce participation rate for people are blind is about 30, or 35%, which is about half of the general population. And I say whatever outcomes you're looking at, it's either half as good or twice as bad for people who are blind compared to the general population. As far as employment goes, but, you know, I'm at AFP. Now we're a very much a research focused organization. And when we do research and we look at the factors that lead to successful employment for blind adults, I through good fortune, and mostly not, not on any effort of my own, I lived a life that gave me a lot of those success factors. So it really started when I my retinas detached when I was in kindergarten. I became totally blind within a couple days had a bunch of emergency retinal surgeries that weren't successful. This was pre laser surgery. And so my parents were told Kirk cannot come back to school here at the neighborhood school, he needs to go to the state school for blankets, and we live north of Seattle. My parents visited the Washington State School in Vancouver were not very impressed with what they saw there. They were both teachers just starting out on their careers. And my retinal specialists, you University of Oregon medical school in Portland, said you should check out the Oregon State School and Salem, it's great. They visited, they liked it, they quit their jobs moved. So I could go to Oregon State School. And the success factor here is I was totally blind. There was no question. Does he need to learn braille? Does he need to use a cane? There's there's so many kids with, you know, varying levels of vision that are not, unfortunately, not always given the right instructional curriculum. So kids are using magnification and audio and not learning braille. But there was no question. And we know that strong blindness skills are a strong predictor of successful employment. So I've learned to read and write Braille as a first grader, and type on a typewriter and use a white cane. And a little aside, the one of the happiest days for me is when the Braille book review comes and one came last week, and they're in the children's book section is a book by Michael Hinkson. Running with Roselle anyway. Yeah, so there it is. I put it on my request list. I'll be reading it.
 
<strong>Michael Hingson ** 06:17
And let me know what you think.
 
</strong>Kirk Adams ** 06:20
And then, you know, my parents, although they didn't know any blind people we grew up in. I grew up in small towns, we're not connected with with blindness organizations, they instinctively did a couple things, right. One is they had very high expectations of me, they expected me to get good grades, and expected me to participate in sports. Expected expected me to do chores, and I didn't always helped me figure out how to do it. But the high expectations were there. And we see that as well as a predictor that the parents when schools have high expectations of blind kids, they, they they do do well.
 
<strong>Michael Hingson ** 07:05
Back thinking back on your parents, not telling you how to do it. What what do you think of that? And I'm sure it's different than what you thought at the time. But what do you say experiences?
 
</strong>Kirk Adams ** 07:16
Well, I'd say I learned how to it was sink or swim. So I learned how to swim. I was in public school, I was the only blind kid and all my schooling, I kind of had to wing it a lot. And I don't I don't think my psycho social deeds were attended to much, but I did, I did learn. And this was another another point, living every day as a blind person, you have opportunities to develop characteristics and some really unique ways and some strengths that the average person may not have around resilience and problem solving and grit and determination and how to work with teams. How to communicate, I got when I when I went to college, and I had some money from the Commission for the Blind to hire readers. So I was 18 years old. I was interviewing and hiring and sometimes firing employees readers and now invoicing and take taking care of the the the the accounts and and those things that my classmates were, we're not doing. The other the other thing I had early work experience. I was really into sports. My dad was a high school basketball coach, I wrestled ran cross country, and I became the sports editor for the high school paper. And the sports editor for the high school paper got to write a weekly high school sports column for the city weekly paper. So I was a I was a 16 year old sports columnist writing a weekly column for the Snohomish Tribune, showing up my timesheet and getting a check and happily spending that minimum wage. Thing was three 325 an hour, something like that. So again, I had some of these early I had some of these success factors that lead to successful employment for people who are blind. And my opportunity at AF B is to create those opportunities for lots of other blind people. So we develop programs that seek seek to level the playing field for people who are blind, we are focused on employment. And I had the experience as a young college graduate with a good track record and school Phi Beta Kappa and Akun laude and a four point in my field of econ and could not you could not get a job like many young blind people. We are the most highly educated, most underemployed disability group as far as college, college graduation, things like that. So I wanted a job in finance, I started applying for jobs, I wanted to live in Seattle, I went to college in Walla Walla needed to live where there was a bus system. I, you know, sent sent in resumes and cover letters, would get a phone interview, would be invited in for the in person interview, and then the employer would be very confused about why a blind person is coming at applying for this job. How in the world could they do it? So you know, disclose disclosing your disability is the thing, when do you do it? So I wasn't disclosing until I walked in with my cane, and my slate and stylus, and some braille paper in a folder. And then I started disclosing in my cover letter playing, I'm totally blind. This is how I do what I do. This is how I'll do the job. And then I wasn't even getting phone interviews. So yeah, I guess cast my net wider and wider and wider. And I applied for a job with a securities firm a sales job selling tax free municipal bonds. And the sales manager had also gone to Whitman College had also been an econ major, like 15 years before me. So he called some of the professors that we had, and they said, Sure, Kurt can sell tax free bonds over the phone. So I did that for 10 years, straight commission 50 cold calls a day every day builds build strong bones. And when I turned 30, had a had an opportunity to make a change. The firm I was with was purchased by another firm and just a good inflection point. And I got the What color's your parachute book, out of the Talking Book and Braille library and read it and did all the exercises and got clear that I wanted to be in the nonprofit sector. And I wanted to be in a leadership role. And I wanted to devote the rest of my working life to creating opportunities for people who are blind. So the next little blind kid could have an easier, easier time of it. And I got very interested in leadership, I went back to school and got a master's degree in not for profit leadership, got involved in nonprofit fundraising, was hired by the lighthouse, Seattle to start their fundraising program and foundation and eventually became the CEO there simultaneous to that. Again, really believing leadership is key to changing our world. I went back to school, as you mentioned, and earned a PhD in leadership and change through Antioch University.
 
<strong>Michael Hingson ** 13:09
I know the first time the first time I heard you speak was when you came to the National Federation blind convention after just becoming I think the CEO in Atlanta, in Atlanta, I had gone to work for Guide Dogs for the Blind, we were having challenges at gdb because people would not create documentation in an accessible format before meetings. And I recall you talking about the concept of no Braille, no meeting, no
 
</strong>Kirk Adams ** 13:40
Braille no meeting,
 
<strong>Michael Hingson ** 13:41
I took right back to them. And it helped a little bit. But it was amazing to see that there was such resistance at such a prestigious organization to hiring and being open to hiring blind people given what they do. And it was, it was a real challenge. Bob Phillips, who was the CEO at the time, created the job that that I had, and I'm sure there will I know there was a lot of resistance to it, but he was the CEO and made it happen. But still, the culture was not oriented toward being open for blind people to to have jobs there. And there are a few blind people working there now, but not even what there was several years ago, which is unfortunate, because there are a lot of things that that could be accomplished by blind people in various aspects of that organization. And as you point out of most organizations, you and I had a lot of very similar life experiences growing up, which is, I think, just evidence of what needs to be done for for kids who are blind and I'm defining blind, as Ken Jernigan used to which was your blind when you lose it If I sight that you have to use alternatives to be able to accomplish tasks and I gather you agree with that. When you were in college, did you have an Office for Students with Disabilities on campus? And if so, how did know?
 
</strong>Kirk Adams ** 15:14
You didn't know? Yeah. I went to Whitman College, which was small. You know, I graduated from high school in 1979. So I got a, you know, had the four track cassette player and I got is read by volunteers by Recording for the Blind. And the state provided me with a Perkins Brailler, and the cutting edge technology of an IBM Selectric typewriter with a recent. That's, that's what I had.
 
<strong>Michael Hingson ** 15:46
Well, I asked the question because when I went to, to UC Irvine, we had an office. And Jan Jenkins, early on when I started there, said to me, she lectured me, she said, I want you to understand what I do here, and this is her. She said, I'm here to assist, you need to take responsibility for doing things like going to professor's if you want books in braille, and getting the the books and, and doing the things that you do. But my job here as a principal in the university is if you can't get the cooperation you want, then you come to me, and I'll help you do it, which is such a refreshing attitude, even today. Because in the office is for students with disabilities, mostly today, you come into our office to take a test or we'll get the information for you, we'll get the things for you. And as you pointed out so eloquently, students as a result, don't learn to do it. And and like you I had to hire and fire readers. And and do all of the the same sorts of things that that you had to do. And it's the only way for us to succeed.
 
</strong>Kirk Adams ** 16:57
Absolutely. And again, if you if you look at research, and you look at what employers say they want employees for the 21st century, its employees who are resilient and flexible and have grit, and are problem solvers, and are creative and know how to analyze and manage risks and know how to work in teams of diverse people. And in my conversation as well. If you're looking to win the talent, war, blind people, by the fact of living everyday lived experience of blindness, learn, learn how to do all those things and develop those capabilities, develop those characteristics.
 
<strong>Michael Hingson ** 17:39
I think I've told the story on this podcast before but I like you debated often about whether to say that I'm blind when I'm writing a cover letter for a resume. And in 1989, I was looking for a job. And my wife and I were talking and we found this great job in a newspaper. It was perfect. And I said to her I said well, I say in the cover letter that I'm blind and my wife like wives all over can can say this. She said you're an idiot. And I said why? And she said you What is it you've always said that you learn when you took a Dale Carnegie sales course when you started out selling for Kurzweil? Well, she was ahead of me as often is the case. And finally, she said, you've said that you tell every sales person you've ever hired and every person that you've ever managed in sales, turn perceived liabilities into assets. And I think that's the key. Because blindness isn't a liability. It's a perceived liability. And what I did is I went off and I wrote a letter based on that. And I actually said that I'm blind. And the way I did it was I said in the last paragraph, so the letter, the most important thing that you need to know about me is that I'm blind because as a blind person, I've had to sell all of my life just to be able to survive and accomplish anything I've had to sell to convince people to let me buy a house, take my guide dog on an airplane, pre ACA, nada, rent an apartment and all that. So when you're hiring someone, do you want to hire somebody who just comes in for eight or 10 hours a day and then goes home after the job is done? Or do you want to hire somebody who truly understands sales for the science and art that it is and sells as a way of life? So I mean, that that I think is the whole point of perceived liabilities? Well, I did get a phone call from them. They were impressed by that. And I got the job and worked there for eight years. Fantastic. And I think we all need to learn how to win whatever job that we do to take that same sort of approach because I think most any job could adapt that same concept to say why blindness is a perceived liability on the part of the employers and why we're best for the job because of the way we live.
 
</strong>Kirk Adams ** 19:59
Perfect. Now I'm thinking about Carol Dweck work on the growth mindset versus the fixed mindset. So it all, it all holds together, you know, access strikes based asset, space, philosophy, etc?
 
<strong>Michael Hingson ** 20:17
Well, it does. And, you know, blindness is a perceived liability, and is all for us only as much of a liability as we allow it to be.
 
</strong>Kirk Adams ** 20:26
I think that's background expectations, too. As I mentioned, before my parents held high expectations of me, therefore, I hold high expectations of myself. Yeah, I know that not every blind kid is in a family situation like that. I've talked to many blind parents who are Parents of Blind Children, rather, who don't first learning their child is blind or going to be blind, just despair, and, you know, feel that their child has no future. And will, there'll be a caretaker role. And so it's really, really important that the high expectations get established early on. And like I say, not not every point blank kid is born into a family that's going to do that, automatically. So that's, that's an opportunity for all of us who are blind, to talk to parents of blind kids, and something I really enjoy doing, and letting them know that, you know, your, your kiddo can do whatever they want to do, as long as they are given the right tools and supports, and the opportunity.
 
<strong>Michael Hingson ** 21:36
Yeah, how do we get parents who feel desperation and so on? How do we get them to change their minds?
 
</strong>Kirk Adams ** 21:48
Well, I think that's exposure. And I think exposure to blind adults, successful blind adults, I am a big advocate for both consumer groups. So if someone's listening and are not connected with plain adults playing people, for the National Federation of blind American Council of the Blind, comes in different flavors, they have chapters and and different groups and affinity groups. And I would suggest checking it out. I think that's one way. I think that's an important way in the same in the workplace. And, you know, again, I'll keep harping on research. You know, it's shown that if a department or a manager hires a blind person, they're much more likely to hire another blind person, you know, then than another department hiring their first blind person. So, you know, familiarity, understanding the capabilities, and understanding that people are people with the same emotions and tribes and hopes and dreams and all the things I will before before I forget, I'm mentioned at work workplace technology study that we just did. And it was very well designed. We did We did focus groups interviewed then created a, an online survey then did in depth, in depth interviews, just to understand the dynamics of technology in the workplace, for people who are applying, what's working, what's not working, what tools do people use for which functions, and it's available on our website, so FB dot o RG? Easy, easy website to remember that we've done. We've done four or five, I think, really important studies in the last couple of years and and all that data is there.
 
<strong>Michael Hingson ** 23:36
You were talking a little bit earlier about what employers are looking for in terms of being flexible and so on? Where does loyalty fit into all that in today's world? You know, you used to hear about people staying in jobs for most of their whole time. And now it's a lot different. But where does loyalty fit?
 
</strong>Kirk Adams ** 24:01
That is a super interesting question. And I don't think there's clarity on that. And I was just reading an article this morning about the 10 greatest risks faced by corporate corporate boards, and one of them was the uncertainty of what the workplace is going to look like, in the future. Strategically, how do you build your workforce and your talent pool, not knowing exactly what the workplace is going going to look like? So a couple a couple things that come to mind. One One is that people change careers. I can't cite this. I can't cite the numbers, but something like seven, seven or eight job changes now and a lifetime of work. And the trick is to manage that person's career path. While keeping them in your organization, if you value them, and you find that they're a great contributor, and you don't want to lose them. So it's a different type of conversation, what? You, you try it HR, you don't like it that much, you'd rather be in it, how to recreate a pathway to keep a person within the organization. And then then the next thing we have, we've had the great resignation here with COVID. And so many people, it's been a wake up call for so many people to say, Hey, I'm Life is too short, I want to do something that's meaningful, I want to do I want to live well, I moved from the East Coast back to Seattle, to be closer to closer to family. So people are making those kinds of life based decisions that I think are much greater right now. I would say that the shifting landscape and employment I believe will create more opportunities for people who are blind as remote work, telework and hybrid work situations become normalized. You know, there, there is language in our statutes that says, setting up a person to work with a disability work from home is the accommodation of last resort. That was the, you know, the assumption was that everyone needed to go into the office, and everyone needed to be in a building with their co workers. And to set up a person to work for from home was the the last accommodation that should be considered. And I think that's, that's been flipped. Now. So I'm really, I'm really excited to see what it's going to look like.
 
<strong>Michael Hingson ** 26:44
I think that it is a, it is a moving target for everyone. And the key is to not allow blind people to be part of that flip. And I think that's that you're exactly right, it will be interesting to see where it goes, I asked you that question, because one of the things that I've often heard is, a blind person who is hired to work somewhere, will tend to be more loyal and want to stay there, rather, and will do a better job as a result rather
 
</strong>Kirk Adams ** 27:17
than and that's going out of that and that's verifiable. Look at Disability Research, DuPont did a really long longitudinal study 5060s 70s that people with disabilities are, they have less turnover, you have less absenteeism. Morale, in work groups goes up. customer perceptions improve. So there's there's a lot of there's good business cases for employers to include people with disabilities.
 
<strong>Michael Hingson ** 27:55
Yeah, it makes good sense. And, and, you know, we, we see in so many different ways that there are advantages to being blind, which which all of us also need to learn how to explain. And an emphasize another one that comes to mind. We've used it excessively a fair amount is the concept of brand loyalty, which is a little different. But the Nielsen Company did a study in 2016, talking about the fact that people with disabilities in general, and I'm going to narrow it to blind people tend to be a lot more brand loyalty to the companies online that give them access to their stuff, because they don't have to slave and work so hard to get access to it. And they're going to continue to work with those companies. That make sense to me. It is, it is just absolutely relevant that that we need to to get more of those messages out and make it happen. Of course, that's one of the reasons that we have unstoppable mindset is to hopefully educate people about some of these things, because it makes perfect sense to do. And there's no reason why we can't get get better access. It's just a matter of educating employers and a lot of decision makers who are not blind that we're, we're actually an asset to them.
 
</strong>Kirk Adams ** 29:16
Yeah, and I again, I'll mention an AFP. I think one of our crown jewels is our annual leadership conference. It'll be May 2 and third in Arlington, Virginia. When I first went to work for the satellite house in 2000, the person who hired me said if you want to get to know the blindness field, you need to go to the AFP conference. So I went to my first in 2001 I've never missed and it's it's fairly unique in that we bring together all the stakeholders so we bring leaders from voc rehab for the the federal agencies, nonprofit CEOs, corporate diversity, inclusion and access ability folks, academic researchers, blindness advocates advocates into the same space. And that's a really interesting thing to do. Because those groups don't often talk to one another. Although they, they would, they would all say they share a common goal in improving employment outcomes for people are blind. There's a really cool research study where they asked VR counselors and HR hiring managers, the same set of questions. And the one that stands out to me was the question was what what is the greatest barrier to successful employment of people who are blind, and the the VR counselor said, attitudes of employers, perceptions of the employer, and the employer said, lack of understanding of our business needs on the point of VR. So, you know, both groups would say they are very dedicated to improving employment outcomes, but but they come at it from from different angles. So, AFP Leadership Conference is a place where we, we bring all those stakeholders together in conversation. So it's, it's pretty cool.
 
<strong>Michael Hingson ** 31:14
And hopefully, you can get them to communicate a little bit more with each other. Yes. I don't know. It is it is interesting. Do you ever watch the ABC ABC show? What would you do? I have not. Have you ever heard of it?
 
</strong>Kirk Adams ** 31:30
I don't think
 
<strong>Michael Hingson ** 31:31
so. Duncan Jonas, has run the show in the summer, every year for a number of years. And one of the the whole premise of the show is that they bring in actors to play roles. And see how the, the people who are around them react. So for example, on one show is actually one of the first shows they brought in a an actor to play a barista at a coffee shop. And this was, I think, put on or created by the Rochester Institute for the Deaf. They brought in two women, deaf people, and there was a job posting and they went in and applied for the job. And the whole process for the decrease barista was to simply say, No, you're deaf, you can't do the job. And, and he did a really good job of that. But these, these two deaf people kept saying, well, we could do the job. This is a kitchen job. You're not asking for me to even interact with customers all the time. And he said, Well, what if there's something I need you to do? Well, you can write it down, or I can read lips, and he just continued to resist, which was great. But during the day that they did this, there were three HR people who came in. And they after listening to all this for a while, pulled the barista aside, and they said, you're handling this all wrong, these people have more rights than the rest of us. Just take the application and write on it. It's not a good fit. But don't don't keep arguing. It was it was fascinating that the HR people did that. So there is a there is a problem with HR. But again, that's what we have to help educate in, in all that we do too. So I'm glad to to see what you're doing and that you are bringing people together. I've I've been to a couple of the leadership conferences, but not not lately.
 
</strong>Kirk Adams ** 33:34
Well, we'll see. We'll see you in May. But I've got to work that out. But the workplace technology study I mentioned earlier, there's there's real data there from real people. Current so we can show HR managers that, hey, blind people report that part of your recruiting process involves some sort of online exercise or test 60% of your blind and low vision, people are having challenges accessibility challenges with that, you know, 30% of the people you're hiring, are having problems with your employee onboarding processes. So you know, there's anecdotal stories, there's complaints, but now we have real data. So it's really intended for the HR manager, the IT manager, and assistive technology developers to really show what's what's actually happening. You know, how your blind employees are needing to take work home and use their own equipment and work more hours. And, you know, they're having having to ask sighted colleagues to do essential steps in their processes. And I know people hear those stories, but now we've got we've got numbers and we got statistics. And you know, and I HR person doesn't want to say Yeah, 30% of this group of people is having problems with my onboarding process. You know that that's, that's a number that is going to get some attention, we think.
 
<strong>Michael Hingson ** 35:12
We hope so. And we hope that we can continue to find ways to, to get people to be a little bit more aware of all this, because accessibility to the tools is, is one of the biggest challenges we face. You know, that's why I joined accessibe. B last year, because I saw that there were opportunities and accessibility has even expanded a lot. And is saying that what it does to create internet access, which began with an artificial intelligence system that does a good job with some websites and a significant part of websites, but also doesn't necessarily do everything in an accessible he has now put together additional processes to create human intervention to help with the rest of it. But excessive he also wants to educate people about web access, whether they use excessive these products or not, because the feeling is we've got to do more to educate people in that exactly what makes sense to do.
 
</strong>Kirk Adams ** 36:13
Yes, and as I mentioned, before, we began our recorded part of our conversation, FB, NFB ACB, and the national rights Disability Network have drafted a joint letter to the Department of Justice, asking them to implement the web and app accessibility regulations that they are empowered to enact. And we have sign on letter. Again, you can go to <a href="http://afp.org" rel="nofollow">afp.org</a>, for more information, and we're looking for disability and civil rights organizations who want to join us and Ernie urging the Department of Justice to do that. Because it's so meaningful. I am a I'm not a high tech person. I like you said, I'm brand loyal to a small, small number of retail websites. But we also did a study last year, as part of what Mississippi State National Research and Training Center on blindness was doing. They contracted with AFP, we looked at 30 corporate websites, and we looked at specifically at their recruiting and hiring portals. And there's lots of accessibility issues. So they're there. So
 
<strong>Michael Hingson ** 37:42
five away compliance for the government. Yeah.
 
</strong>Kirk Adams ** 37:45
Yes. So whatever we add FB can do to change that landscape to change the way institutions, government, nonprofit corporate address, inclusion, put it under the umbrella of digital inclusion. You know, I think it's somewhat similar to we've more from diversity to inclusion. In our language, I think we've more from the digital divide to digital inclusion, which I think as a much more proactive concept.
 
<strong>Michael Hingson ** 38:21
A speech I've given for years is actually titled moving from diversity to inclusion, because diversity is doesn't even include us anymore. Which is unfortunate. And so we've got to go to to something that makes more sense. And you're either inclusive or you're not, you can't be partially inclusive, because then you're not inclusive.
 
</strong>Kirk Adams ** 38:40
There you go. Like it makes I'm sorry, I'm sorry, I'm stealing that one here. Welcome
 
<strong>Michael Hingson ** 38:46
to have it, it's You go right ahead. Because you either are inclusive, or you're not, it's a quantum jump in you can't be partially inclusive and say you're inclusive. You shouldn't be able to say you're partially diverse. And so you're diverse, because but but you know, that ship has kind of sailed. But I think it is something that that we need to do. And it's all about education. And it's all about finding ways to give kids at a young age the opportunity that you talked about Braille earlier. How do we get the educational world to recognize, again, the value of Braille and what's happening with that? Oh, boy. I know that was a loaded question.
 
</strong>Kirk Adams ** 39:36
That's that's that's my my personal soapbox, which I can can get oh, I don't know how to do it, other than frame it in terms of literacy. It is a literacy question. Reading is reading listening to something as listening to something writing is reading writing, you know, if if we didn't need to read and write and cited kids wouldn't be taught how to read and write. It's just a matter of efficiency and efficacy and art and being being a human human being in a literate society. So there's some there. There are some numbers embedded in some of our research, that that show the number of employed respondents who are Braille readers or use Braille displays. There are some there were some numbers generated 30 years ago that indicated that 90% of of blind people who are employed read Braille, that doesn't appear to be the case. Now, based on what we can infer from from our surveys. Does that I'm not sure what that means. So I I will say, to answer your question, I don't know. And we need to figure it out. So I will take 10 I think that's some deep research questions. But I would be energized to explore
 
<strong>Michael Hingson ** 41:15
take what you said to another level, let's let's say your right 30 years ago, 90% of employed blind people were Braille readers. And that number has dropped. Just for the sake of discussion, let's say significantly. The other thing that immediately comes to mind is how far people who are blind especially who are not Braille readers today are advancing as opposed to Braille readers. Because Braille is the, the means of reading and writing, I know so many people who are partially blind, who have grown up, not having the opportunity to learn to read Braille, who are very blunt about saying, if we had only been able to learn to read and write Braille, we would have been a lot better off because it's just so much slower and harder for us today.
 
</strong>Kirk Adams ** 42:14
Yeah, so I hear people with those same, same regrets. And, again, it's back to what I said earlier that as a, becoming totally blind at age five, there was no question I knew I was going to learn braille, and I was instructed in Braille. And, you know, it wasn't a question or debate. Who, who, you know, who knows what would have happened if I would have had enough usable vision to read with magnification? So I like I guess, along the same lines, is what you mentioned about Doctor turning his definition of blind, you know, if, if a child cannot read at the same rate as their sighted classmate using magnification, they need to learn braille, so they can read read just as fast as their kid at the next desk, you know,
 
<strong>Michael Hingson ** 43:03
otherwise, why do we teach sighted kids to read just let them watch TV which is, which is another, which is another technology and art form or whatever, that that isn't as creative in some ways as it used to be, but they're also good shows. So I guess we got to cope with that, too.
 
</strong>Kirk Adams ** 43:24
But yeah, audio description is not not our thing. Although we appreciate it immensely. And I know some other blindness organizations are really carrying the torch to increase the amount of audio description. But that just brings to mind that accessibility and innovation around accessibility for people with with particular disabilities is good for everybody. Yeah, and I know, my, my wife, she's puttering around the kitchen, and there's a movie on, she'll put the audio audio description on, you know, so she can, she can follow it. When I was at the lighthouse in Seattle, we worked with Metro Transit to put larger bus numbers with contrasting colors, because we have had a lot of employees with ARPI. A lot of Dateline, employees with ushers, and they did enlarge the bus numbers and put them in contrasting colors. And they said they had more positive comments from their general ridership about that than anything they've done. Because it made it easier for people with 2020 vision to see if that was their bus coming. Sure. So simple, simple example. But yeah, one of
 
<strong>Michael Hingson ** 44:45
the things that one of the things that really surprises me still, and I've mentioned it before, and so it's one of my soap boxes is Apple, put voiceover partly because they were compelled To do it, but put VoiceOver on iPhones, iPods, iTunes, you and all that, but on iPhones and iPods and the Mac, they put voiceover, they created it. But I'm very surprised that in the automotive world, they haven't done more to make voiceover a part of the driver experience so that people don't have to go look at screens on their iPhones or whatever. As opposed to being able to use VoiceOver, because clearly, it would be a very advantageous thing. And I also think of like the Tesla, which uses a screen including a touchscreen for everything. And my gosh, yeah, you can do a little bit more of that, because the Tesla has co pilot that allows you to interact in some other ways, although you're still supposed to keep your hands on the wheel and all that, but why aren't they using voice technology more than they are?
 
</strong>Kirk Adams ** 45:53
That's a good question that I can't answer.
 
<strong>Michael Hingson ** 45:56
I know, it's, it's, I've never heard a good explanation of it as to why they don't. And it makes perfect sense to do it. The voices are very understandable, much less dealing with Android and so on. But no one is using the voice technology and the voice output to take the place of of screens, which is crazy, much less voice input. So it is it is a mystery. And it is one of those things that it would be great if people would would consider doing more of that the automotive industries missing out and of course, we as blind people are the ones who bring that opportunity to them will take credit.
 
</strong>Kirk Adams ** 46:34
There you go. Well, you know, when when I was walking around with my four track, cassette player listening to textbooks, I was the, you know, the the oddity in school, and now everyone listens to Audible books. Right, right.
 
<strong>Michael Hingson ** 46:51
It's a common thing. And now not only that, you can use things like bone conducting headphones, so you can listen to your audio as you walk around and still hear what else is going on. So you're a little bit safer.
 
</strong>Kirk Adams ** 47:05
Yeah, I don't know how far afield you want to get in this conversation. But you know, indoor wayfinding navigation systems, many people are trying to figure that that out, you know, the GPS systems work pretty well when you're outdoors. But when when you're indoors, what are the wayfinding tools that are that are emerging? And you know, I'm thinking about haptics and, yes, different modes of receiving information than then audibly, because most of the adaptations accommodations for people who are blind tend to be audible. And if you get 234 things going at once you get you get a diminishing marginal utility there. And then at some point, you know, becomes counterproductive if too much is going on audibly. So I'm, I'm I went to Consumer Electronics Show ces for the first time, this past January. And I was very interested, I was very interested in kind of the the emerging use of different modes of conveying information, either through vibration or temperature or airflow, different types of information. So lots of smart people out there, trying to figure out ways to make make us all live better.
 
<strong>Michael Hingson ** 48:35
Yeah, I will have to hunt down Mike Mae and get him on the show, because he can certainly talk our ears off about indoor navigation integration, you should haven't done that. I've got to get hold of Mike, I think that would be cool. But it is all part of as you said, making all of our lives better. And the whole concept of virtual reality is something that all of us can take advantage of and use. And again, a lot of the things that that come about because of some of these developments actually started with with blindness. I mean, look at Ray Kurzweil with the Kurzweil Reading Machine, he developed the technology to be able to let a camera build a picture of a page of print. And his first choice was to develop a machine that would read out loud of course for blind people. Percy took it further after that, and now OCR is a way of life but it did start with Ray without machine, the Kurzweil Reading Machine for the blind.
 
</strong>Kirk Adams ** 49:37
Yep. Remember, it becomes a washing machine. Now Yeah, we can just now you can do with your iPhone.
 
<strong>Michael Hingson ** 49:43
You can and better how much our computer processes have have evolved over the years. It's really pretty incredible, isn't it? It really, really is. And you know, but technology is all around us. And it, it is a it is a good thing. But again, it's all about how we use it and how we envision it being used. So it again, it gets back to the discussion that we had about Braille. You know, people say, Well, you don't need Braille because you can use recordings and all right, well, that's just not true. Why is it that we should be treated differently? Why should our exposure to being able to read and write be different than people who have eyesight because reading and writing with Braille is really equivalent to reading and writing with, with printed page or pens and pencils, or typewriters now that I knew mentioned running with Roselle earlier, I remember, sitting on an airplane going, I think I was flying back to California from somewhere. And we were going through many revisions of running with Roselle at the time and Jeanette Hanscom, who was my colleague in writing that who writes children's books, so she was able to make the words something that we felt would be more relevant for kids, although I gotta tell you more adults by running orthros health and then children do so I've heard. But I spent the entire time flying from the East Coast to the West Coast, going through an editing, running with Roselle. And I was using a computer that talked but I also know that the skills that I learned as a braille reader gave me the ability to catch nuances and so on, that I never would have been able to learn to catch if I hadn't learned how to truly be able to read a book. And we edited the book. And you know, it is where it is today.
 
</strong>Kirk Adams ** 51:45
Well, it's on its way to me from the Talking Book and Braille library. I look forward to reading it. Congratulations on yet another publication Good on you.
 
<strong>Michael Hingson ** 51:56
Well, thank you, we're working now towards another one. Writing about fear, and especially with the pandemic all around us. And, gosh, fear has taken on many forms, some of which are understandable, and some of which are ridiculous. But we're we're looking at the fact that well, when I left the World Trade Center, I didn't exhibit fear. And that was because I learned what to do, and approach to the day when an unexpected emergency happen from a standpoint of knowledge. And I had actually, as I realized, over the last couple of years developed a mindset that if something were to occur, I mean, obviously something could happen. And we could have been smashed by something, but but without that happening, I could step back and quickly analyze whatever situation was occurring as we were going down the stairs or getting out. And I could focus on that and let the fear that I had not overwhelm me, but rather instead be a mechanism to keep me focused. So it's developing the mindset. So we're, we're working on it, and we've got proposal out to publishers, so we're hoping that that's going to go well. And, you know, we'll
 
</strong>Kirk Adams ** 53:18
see. Well, as mentioned earlier, I am president and CEO of the American Foundation for the Blind. And as such, I am scheduled to be on a zoom call with our Finance and Investment Committee of our Board of Trustees.
 
<strong>Michael Hingson ** 53:33
Well, we're gonna we're gonna let you go. But I'd like you to want to tell us if people want to reach out or if he wherever you want them to go to to learn more about AARP or you and reach out to you yeah,
 
</strong>Kirk Adams ** 53:45
FB dot o RG is the website. My email address, if you want to email me is my first initial K my last name Adams, K da ms at AFB dot o RG. And AFP and myself are present on social media. And you can find us easily and we'd love to connect. Get your thoughts, share our thoughts. Check out the Leadership Conference, May 2 and third in Arlington, Virginia and go to <a href="http://fb.org" rel="nofollow">fb.org</a> and look at our research.
 
<strong>Michael Hingson ** 54:20
Well, perfect. Well thank you very much for being with us today on unstoppable mindset. We very much appreciate your your time and hope that we'll be able to chat some more.
 
</strong>Kirk Adams ** 54:29
All right, Michael, keep up the good work.
 
<strong>Michael Hingson ** 54:32
We'll do it. If you'd like to learn more about unstoppable mindset, please visit www dot Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a> Or go to wherever you listen to other podcasts. We have a number of episodes up we'd love to also hear from you. You can reach me directly at Michael H AI that's ni ch AE L H AI at accessibly ACs. c e ss <a href="http://ibe.com" rel="nofollow">ibe.com</a>. So Michael hai at accessible comm we'd love to hear from you. If you've got suggestions of people you think that we ought to have on the podcast, please let me know. We're always looking for guests if you want to be a guest, let us know about that as well. And most important of all, please, after listening to this, we'd appreciate it if you would give us a five star rating in wherever you're listening to podcasts. The ratings help us and they help us show other people that we're doing something of interest. So if you feel that way, please give us a five star rating. Thanks again for visiting us today. And we'll see you next week with another episode of unstoppable mindset the podcast where inclusion, diversity and the unexpected meet.
 
</strong>Michael Hingson ** 55:51
You have been listening to the unstoppable mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a>. Michael Hinkson is spelled ma ch AE l h i n g s o n y you're on the site. Please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hinkson.com" rel="nofollow">hinkson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hinkson.com" rel="nofollow">hinkson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free ebook entitled blinded by fear. The Unstoppable mindset podcast is provided by access cast an initiative of accessibility and is sponsored by SSP. Please visit <a href="http://www.accessibly.com" rel="nofollow">www.accessibly.com</a> accessibly is spelled a cc e SSI B E. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Meet Dr. Kirk Adams, President and CEO, American Foundation for the Blind</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/59d634d7-7a85-4d4b-8179-1d78b0e95f9c:f2e254f1-043f-40e1-aec0-26b437d6b835.mp3?source=rss&amp;ext=asset.mp3" length="42095405" type="audio/mpeg" />
<itunes:episode>26</itunes:episode>
</item>
<item><title>Episode 25 – Jimmy Newson - The Impact Influencer</title>
<guid isPermaLink="false">https://pinecast.com/guid/e94bfdff-c2b6-4b16-8cde-164de334be10</guid>
<pubDate>Wed, 16 Mar 2022 11:00:38 -0000</pubDate>

<itunes:duration>01:07:26</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6da694c0-e196-4c62-8b93-c9de73486892/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>Jimmy Newson is unstoppable as it gets. However, his mindset came over time through lots of learning, trial and error.
In this episode you will meet a man who discovered that life is more then what is in our own back yard. Jimmy had the opportunity in school to be confronted with challenges to expand his horizons and he decided to take advantage of what his teachers offered. He will tell you about how he became the person he now describes himself as, “The Impact Influencer”.
His business and marketing adventures have taken him far and wide geographically and experientially. He even came to value the need to promote accessibility and inclusion. Please let me know how you like this show through ratings and your email comments to michaelhi@accessibe.com. 
 
Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a>
 
<strong>About the Guest:</strong>
Jimmy Newson is the founder and CEO of Moving Forward Small Business, a membership-based digital publishing company on a mission to save a million small businesses from failure by 2050, leveraging technology, innovation, and business strategy. He is also the senior advisor for the New York Marketing Association. He presents workshops and trainings regularly with the Start Small Think Big, NY Public Library, SCORE, Digital Marketing World Forum, DC Start-Up Week, and multiple international SaaS companies.
 
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:23
Well, hi, everyone, and welcome to another episode of unstoppable mindset, the podcast where inclusion, diversity, and the unexpected meet and I think you've seen on all of our episodes, any of that can happen. Kimmy Newsom is our guest today. And Jimmy is a very clever guy. He founded moving forward small business and he has done a number of other things. I met Jimmy through AccessiBe which is another company that we have talked about some on these podcasts, it makes internet websites more usable. And Jimmy is an AccessiBe partner. But we're here to talk about Jimmy today, and what he's done and why He's unstoppable. And I suppose AccessiBe might be a part of that. But really, it is just part of Jimmy's life. So Jimmy, welcome to unstoppable mindset.
 
<strong>Jimmy Newson ** 02:13
Michael, thank you for inviting me, I'm excited. And I absolutely love the name of this podcast. And it's it's it definitely puts puts the mind in a position to understand there's a lot more at stake than what you might even think of on a regular basis.
 
</strong>Michael Hingson ** 02:31
Well, and I, I think that it's it's a name that evolved. When I started looking at what to do during the pandemic, I had thought about the concept of creating a list and writing a book called blinded by fear. Because people in general are blinded by fear when something unexpected happens that you can't deal with, you just can't make decisions. And what I realized along the way is that that is because people are being blinded or just totally overwhelmed with fear, and they haven't learned to control it. It's something that was a factor in my surviving the World Trade Center, although I didn't know at the time, but I have been developing techniques to control fear, which isn't to eliminate it because fear is a very valuable thing. But you can control it, which helps to make you unstoppable, which is how we got here. I love it. Love it. So tell me a little bit about you. And you know where you're from early, early life that might be relevant and how it got you to where you are.
 
<strong>Jimmy Newson ** 03:35
Oh, okay, well,
 
</strong>Michael Hingson ** 03:37
how's that for an opening?
 
<strong>Jimmy Newson ** 03:38
That's an opening that leaves me a lot to paint here. So let me get my paintbrush. Um, you know, I mean, it's, I've always thought a little bit different than my family. My friends, I looked at life, I wouldn't I remember I wouldn't wear brands when I was a kid. Because I felt like if I wore brands that I am endorsing it, not that I knew that that was the word. But I'm not sure why I even thought about that. So I would buy the most generic clothing as a kid just so I didn't look like I was patronizing anything or anybody. And I don't sure how far that went. And I it's funny because I'm now mostly most of my most of my structure is around marketing, which is all about branding. So, it's like I did a whole 180 or 383 60 or whatnot. And as early as seventh grade, I mean, I had entrepreneurial tendencies, but I didn't really know what that was either because that wasn't something in my, in my household in the area I grew up in, you know, either either work for someone or you weren't working. You know, it wasn't about owning a thing or building for something better or looking at the current situation and then determining how can I make this better? It's just what this Is it this is what it is. And so we roll with it. As I started getting a bit older, I got lucky enough to start to be put into classes and say in middle school in high school that were more like advanced classes. But the problem is I was the only one in my neighborhood that would be putting these classes. So I got kind of separated from my, from my crew from my clique. And but I started to learn all these new things and see how the how the world really was not necessarily in my neighborhood, but on a larger scale, statewide, across state lines, and I was like, wow, there's a lot more to this whole life thing than what I see in my backyard. And as I started to grow, things started to make more sense, I started to be introduced to organizations, people programs, that really started to help me amplify what I was thinking, but it gave a name to how I was thinking. And so it was just about matching what I felt what, what, what, what could actually be done in life. And, you know, and that's helped me throughout a good majority of my life, and I still practice a lot of this strategy and structure today, and looking at, you know, can I really change the world? Can I really do things I've never done before. And when you talk about that fear factor, I'm now I'm doing a lot more that I've never done before. And I will tell you it is it is scary. It's fearful, because I'm like, I don't know if I can do this. I don't know if this makes sense. What is the guidelines for me to say yes or no, you know, and after wow, I just realized, I'm not even gonna worry about that anymore. Just like your podcast was born out of the pandemic, so was my my newest organization, we were in for small business. Because I it was the same thing people were all of a sudden, they were just frozen in this in their space, because they didn't know what to do, because everything around them was crumbling, in regards to what the pandemic was doing to their business, to their professional life, their personal life. And I said, let's figure out a way to create some, some actionable steps that can help them become I'm paralyzed. And they can actually at least take a small step forward. And they take another small step forward. So it's not about trying to eat the whole elephant, let's take a couple small bites, and continue to do that over and over again. You, you really
 
</strong>Michael Hingson ** 07:24
tweeker a question in my mind, and that is that you are talking about moving forward, you're talking about doing stuff? Why is it? Well, two questions, one, why is it that more people don't do that? Why is it that people just accept the way things are, if you will mediocrity or whatever? And why did you really decide or what, what caused you to decide to take the step of, okay, maybe it really is broken, we need to fix it, or at least I can move forward? And I don't have to accept things necessarily, just as they are.
 
<strong>Jimmy Newson ** 08:07
Yeah, and I can answer both of those questions. The first one I, I have my personal opinion on it. And I think is, I think it is when people can experience or see a situation that they didn't know was possible, especially in, in, in relationships to where they currently are in life, who they are the type of person they are, it's easier for them to they when they view it, or they experience it. Now they know it's possible. And when you don't have those, it's almost like that dinner table talk, you know, one dinner, one, one talk at one person's dinner table is you know, the the the mom, the dad, whoever is at the head of the table there, the conversation is around growth, business, maybe relationship building, because they're exposed to that. And so the the the the everyone else around that gets to benefit from that. But when you're not having those conversation at the table, it's not that you don't know that you can go further, you don't know it's possible to go further. And the only reason I knew is because I started getting put into these programs. If it wasn't for those programs, I would not have known I probably would definitely be on another path. And it wouldn't be this one, it wouldn't be the one I'm on because I saw it. I experienced it. So then I realized it's possible. I remember once when I was in Texas working with a colleague back in 2014, and you know, entrepreneurs, so jump forward, entrepreneurs have a tendency of working 90 hours a week and think and think that's normal. And but these entrepreneurs I knew were very successful, extremely financially well off, and they all had time to be family people and and so that was confusing to me because I hadn't seen it and every entrepreneur I know is like a maniac working like crazy. So I want To see, I realized the only way I could understand how I could get that type of balance in my life was to experience it through them. So I went to Dallas where they were, and I spent a week or two with them. So I could go, how are you able to be so successful, but then have time to go home for dinner at 5pm? You know, and so it is about that, you know, you need to be introduced to it. So and let's even take my culture, the African American community or other underserved community areas, and even disabled what take that, when we're able to see other people that are in our position doing these things, we can relate to it better, and then we know who I can do that, because I'm like that person. You know, but you need that. And you need that you need that, that opportunity to see it.
 
</strong>Michael Hingson ** 10:47
What did you discover that they were doing that you weren't?
 
<strong>Jimmy Newson ** 10:51
Is it really about time and here's an example, we think that we as entrepreneurs have to do everything, we think we're the best person for the job. And at the end of day, we're not, you're great at, we're great at certain things. And, and we should focus on that. And what we have to let go of is to control to give other people the ability to help take our dream and take it further. And I remember one of my mentors, he did an interview with the with the gentlemen who started this a restaurant called Fuddruckers, down the more southern based, and he interviewed because I was recording, I was doing a lot of video production. So I was recording the interview. And he goes, Hey, what happened to that incredible program, you are going to use talk that was so amazing, because yeah, I didn't do it. And he looked at him was surprised he goes, Why would you not do something that was so incredible, he goes because I couldn't find the right team to do it. He goes, No matter how successful I am at when I come up with a program or project, if I can't find the right team to run it, because I already know I don't have the time to do it. It doesn't go until I find the team. And that's what we don't do as entrepreneurs, we think that we have to do it. So we have three companies, and all three companies are depending on us feeding it. And when we don't feed it, they don't move. And three years later, we still got these three companies, but none of them have moved an inch.
 
</strong>Michael Hingson ** 12:19
What we don't tend to realize is that we're not feeding it with the right food. And I understand exactly what you're saying. I know I learned along the way in sales, and sales management, that unlike a lot of people who are in those positions, my job should not be to boss people around to tell them what to do. Because they may do it, which is probably a sign of weakness because they don't have enough strength in their own convictions. Or they won't do it because they decide that they're right. And it doesn't matter what I decided that and realized I needed to do was to add value and to figure out how I could enhance what they did as the manager. And so one of the things that I eventually started doing was telling people I hired, I'm not here to boss you around, I'm hiring you because I believe you have convinced me that you can do the job, I will always be a second person on your team. And the result is that what I need to do is to work with you to figure out how I can best add value to you, which does mean that I need to know what they do. And I need to to experience what they did by learning, sales and so on. But as the team manager or the company leader, I have to step beyond that and figure out with them how to add value. And if they can't figure that out? Or if we can't figure that out on their resistance, then we have a different problem.
 
<strong>Jimmy Newson ** 13:56
Yeah, absolutely. And so that, so that was a great eye opener, because it i Of course, I had a number of businesses. And I was definitely that guy. And after that I really started to reinvent my tire structure to even right now, moving forward, small business is my main focus. And that never would have been before. But I understand the value of this type of focus, because the success of that organization will give me the resources to still go into other areas of entrepreneurship, but only focus on what I do best and support that new organization with that and then go What's the rest of the team look like?
 
</strong>Michael Hingson ** 14:34
Yeah, and how can you work with them and and help them to find their roles?
 
<strong>Jimmy Newson ** 14:40
Absolutely. Yep. And it's good to when you had that buy in? I think it's stronger for you. Because it's not just you come up with an idea with others validating the fact that this is a good idea.
 
</strong>Michael Hingson ** 14:54
Yeah, and when it gels, it really gels and you expand
 
<strong>Jimmy Newson ** 15:00
Yes, yes, absolutely. So it's so that those are some of the lessons I've learned and, you know is is you can still have, you can still have your cake and eat it too and be in a number of different places, you just have to structure yourself. So it makes sense. And everybody gets in everybody can win in this scenario.
 
</strong>Michael Hingson ** 15:19
Yeah, which, which is the way it really ought to be everyone should be able to win, which is why it's so frustrating watching what's going on in our world today, where there's so much fracture occurring, and nobody is listening, and no one seems to be, or very few people seem to really be looking for solutions. Because people aren't really looking for solutions. They just wanted their way or nothing at all.
 
<strong>Jimmy Newson ** 15:46
Yeah, we call that we call that radio station wi I fm. What's in it for me? Yeah.
 
</strong>Michael Hingson ** 15:53
And the reality is, if people work together, there's so much more that's in it for them, and they will win. And that makes it so difficult today.
 
<strong>Jimmy Newson ** 16:02
Yeah, absolutely.
 
</strong>Michael Hingson ** 16:04
So how did you get to start this latest business that you have.
 
<strong>Jimmy Newson ** 16:11
And that's, you know, as, you know, my, my, my transition over the last maybe 15 years or so I started in the music industry. From there, I went into video production on the corporate side, because they had budgets that was fairly nice to get paid. And then then we went, then I went into marketing, because I realized a lot of businesses I was working with, didn't understand how to leverage the video. So I had to give them marketing skills. So I had to up my game. And then as I started giving them marketing skills, I realized their marketing wasn't working is strong if they didn't have a strong business structure for their organization. So I ended up in, in business advising and consulting. And this was at the the the ask of my small business clients, who would go Why don't you just become a consultant? I'm like, why would I do that. And then after hearing that a few times, I would step my game up again, get get whatever certifications or whatever knowledge was necessary to step up to that next stage. And then the next, you know, depends, you know, my focus was heavy on digital marketing, digital marketing is was hot Dan is extremely hot now. And you know, with me selling digital marketing services, you either convincing businesses to get online for the period, or you're showing them that they're not doing it right, and you can help them. So you've got those two types of individuals that you're dealing with or in organizations. And when the pandemic hit, those that weren't online, were basically invisible. And those that were online and weren't doing it well, weren't getting any traction, because they really hadn't put any real focus on being successful online, whether their business was 100% online, or they were brick and mortar looking to add an online component. So as I saw them struggling, I said, Okay, what can we do to help them and that goes back to that fear thing, they just kind of deer in headlights now, because they just didn't know what to do. I caught up a few of my colleagues and said, Hey, give me like, five or 10 minute real simple videos. And the only thing I want you to make sure is in that is an actionable step. So they can take a small step. And it could be in any aspect of digital, whether it's advertising, SEO, online personality, optimizing your Google My Business, which is now I think, Google business profile, now, just something. So I got about 15 to 20 people that do that. And that was kind of like the pre birth. Moving forward, small business, it was more of an initiative. And we started pushing it and promoting it and going, Hey, here's some quick videos, you can watch. If you're just stuck, I started reaching out to some bigger organizations that we were hoping would partner with us so we can spread it out to more businesses. And that's a whole nother story there. And then, and that was that that was probably around April of 2020. And then by next year, I decided that maybe we can take this to a whole nother level because of course, I'm still working with tons of clients and not putting a lot of focus on this but it's still kind of there. And as I saw demand for businesses that needed a lot more information and infrastructure, I decided to turn it into an organization so I put a lot more resources in it built the site started building partnerships with organizations that had the same target small business audience. And now I'm in the midst of some some great partnerships as of today with with the with the likes of like MasterCard and NBA to pull together programming because in addition to being online and making sure you're doing it right now this whole there's this whole push around inclusiveness and economic inclusion and diversity. And everybody wants to play in it. And now we positioned ourselves in a way that we can be a conduit because we focus on one thing, education and how to. And so we are the people don't pay for the work they pay for the house. And we're working on being that how
 
</strong>Michael Hingson ** 20:22
do you find? This just popped into my head? As a curious question, do you find a difference in businesses that are run? Or chiefly involves younger people, as older people or older people more resistive? Or are you finding that people across the board are curious enough to want to explore how to become more successful?
 
<strong>Jimmy Newson ** 20:48
I think I they're all curious, what's what has to be consistent is the language you use? I think, you know, I see a lot of businesses, they try to use a single talking point for all of these different, let's say, levels, levels and genres of people. All right, you're going to talk differently to us as an entrepreneur who's in their 20s, and 30s. To someone who's in their 50s. And 60s, you know, they have different motivations on why they want to be in business, they have different motivations on on, on what what that means to them, they have different motivations on why they end up actually starting it. And they have different expectations on what they expect to get out of it. So you have to determine either I'm going to focus on, you know, when we decide to focus programming, we have to, we're now starting to label it. Beginner, intermediate, advanced, early stage, you know, an even age group, I had a conversation today with someone who focuses on small business owners, individuals who are retiring, and looking and looking for something new to do, you know, and they might want to go into business ownership at this point, they have a lot of experience, and they may lack the ability to understand technology. So they have a different set of problems than then someone who was in the 30s. And they grown up on this technology, they just lack experience. So but at the end of day, they all want to be successful. But it's really, if you're going to try to help them then you have to position your message that it makes sense to why they should work with you.
 
</strong>Michael Hingson ** 22:28
So of course you were, you're now working in a time, where you're incredibly fortunate. You haven't had to teach older people how to run VCRs, right.
 
<strong>Jimmy Newson ** 22:41
I had my share a VCR as I had to do a VCR is to record one tape to the other tape, and then give that to a friend.
 
</strong>Michael Hingson ** 22:49
I have we still have a VCR here. And we actually have to, but near the end of the VCR era. I actually found one that verbalize so I could tell when it was was on and the buttons talked, which was really nice. But yeah, it was. But now everything is digitized. Although vinyl is coming back and I have a whole record collection. So I'm glad to see that that vinyl is doing well.
 
<strong>Jimmy Newson ** 23:17
Yeah, I don't think it ever go out of style. It's easily compatible. You know, I say it looks like I'm looking at your vinyl collection behind you now is that is that your vinyl? That's some of it. Some of it Oh, you might you might you might you know you you're you can do that oh, DJ thing when you're done with this?
 
</strong>Michael Hingson ** 23:35
Well, I also collect old radio shows as a hobby, and I have a whole bunch of reel to reel tapes. But now most of what I have is is in digital form, which also helps. But I've heard a couple of people say that the value of vinyl is that the audio is really better than all the other stuff. And I think that's especially true because as people digitize things, if you don't do it with a high enough quality, then the audio won't be as good as it should be. But even so, vinyl is is true to the audio no matter what you do, and you're not cutting it off as you as you digitize it in any way. Which is which is kind of the way you would think it would make sense to be but it's a lot of fun to do that. So I collect shows and have a lot of fun with it. Right? See, I asked the question about older people because you know, we, we hear so much in the industry today and in the world. Well, you know, it's time for you to retire. You're too old, you're out of step. And I reject that I don't think that people are out of step. They may not know how to take the next step. But it doesn't mean that they're really out of step and don't want to take it.
 
<strong>Jimmy Newson ** 24:44
Absolutely. And I agree with you 100% And that's why I was having the conversation today. Because you know for moving forward small business we want to be able to address every every part of our of our audience, and you have that that the group of and this is we're talking we were talking 60 plus 60 years of age plus, you know, because these they have so much still to give. And the it's just about, you know, what did they fit in, if you're not going to give them a chance, and I'm talking these newer companies, if you're not going to give this older generation a chance, then this older generation needs to grab the bull by the horn, and create their own opportunities. And just say, and so the same that applies to a younger individual that we're going to look if no, if you feel like you're not getting the respect, just go out there and try to do it yourself. It applies to everybody.
 
</strong>Michael Hingson ** 25:34
And look at the knowledge that older people can bring from coming up with companies that really doesn't go out of style, the rules haven't changed, the process may have changed. But the rules haven't changed.
 
<strong>Jimmy Newson ** 25:48
Well, I'll tell you some really funny, I just started working with score. And so I'm doing a ton of digital training for them. We just scheduled some, some programming for them coming out next month, and in April. And I'm educating not only the mentees, if you're familiar with score, if not, I'll just say for those that are listening, you know, score is an organization backed by the Small Business Administration. And I forget what it stands for, but it's just, I can't remember what score stands for. Yeah, but the last two letters of score is retired executive. So these are very experienced individuals who most of them who have ran very big companies, so their brains are full of knowledge. But the one thing and they confided in me that you know, is that a lot of them came out of the court out of the world, and then went into of course, mentoring, because that's what they're doing. But they didn't have a lot of digital wasn't a thing when they came out. So digital is now a thing. And, and they're able to talk to these mentees about digital, but they're not able to go deep. And now I'm educating them on that side. And then I'm in it. And I'm working with the mentees as well on how they can make sure that they are digital ready. So So organizations need to, to look at, you know, there's so much training, there's so much places where you can get great training to level up, no matter where you are on the spectrum of I know enough about this, and not enough about that. And vice versa. You need to assess yourself and figure out where am I weak? You know, and where am I weak in regards to the things that need to be known. And then go seek some info and get that information. So you can leverage it to take yourself and your business to the next level.
 
</strong>Michael Hingson ** 27:33
Yeah, and I worked with score back in 1985, when we were doing this small business and got a small business loan, and very much appreciated the guidance that these Retired Executives gave to us because it it taught me a lot. Of course, part of the issue is also being willing to learn.
 
<strong>Jimmy Newson ** 27:55
Absolutely. I won't work with I have a few people that I've walked away from when I give them a little bit of advice. And I immediately get Yeah, but yeah, but then I go and they go. So when we go, what should we do next? I'll go look, just keep studying. Because I'm like, I don't want to fight you.
 
</strong>Michael Hingson ** 28:16
Yeah, I'm in. It's amazing. And that is also the other part of it is that some people tend to be resistive to training and to change. And either they're going to learn or they're not. And of course, what we're really talking about here this whole discussion, in part using the vernacular of this podcast is we're teaching people and you're teaching people to be unstoppable.
 
<strong>Jimmy Newson ** 28:41
Mm hmm. Absolutely. Yeah. So it's, it's, it's so funny you say that, because I actually have pictures of a number of people in my head, that I walked away from it just because I go, you're not teachable? And yeah, it's not worth my time and energy. There's so many more people that can use my services or use my advice. Why am I going to waste it on you?
 
</strong>Michael Hingson ** 29:05
Yeah, and hopefully, people are willing to take the time to learn. And it's so much more important that we teach people to grow and learn. You know, I'm, I don't know about you. But I remember to this day, various things that happened to me in my life that I think made an impact. And one, for example, was I it was a science teacher in high school. And there were a couple of snippets that he said that always stuck with me and one was that he said that he had read the other day, which is a long time ago now, but about a professor in college who gave a test to his students. It was their final it was a philosophy test. And he said you've got Two hours for the final. And I'll grade you when you're done. So the test started. And he looked around the room and he saw everybody's looking at their papers and then vigorously starting to write. And he saw this one student who looked at his paper, wrote something down, and brought the paper up to the professor and said, I'm done and left. And that student was the only one who got an A, the question was, why? And the student said, why not? And that was the total answer to his question.
 
<strong>Jimmy Newson ** 30:37
Ah, I love that.
 
</strong>Michael Hingson ** 30:39
Yeah, and it's, and it's true, why not? It is our job to investigate and to think, and why not? Well, and maybe we'll find an answer. Why not? But we won't know until we look. Yes.
 
<strong>Jimmy Newson ** 30:53
Yes. You don't know when to get in the water is in start? Oh, it's kind of cold. All right, maybe I need to, now I can adjust myself to this.
 
</strong>Michael Hingson ** 31:02
Or how do I heat up the water? And you know, there's so many ways you can go, but you're absolutely right. It's, um, it is a matter of choices. And as I said, I, I don't know about you. But I remember just like that various things in my life that occurred. And oftentimes things that people said, that just resonated with me for one reason, and I guess part of it is because I did listen. And I didn't focus on other stuff. I wasn't as easily distracted. I know, some blind people who are, and some blind people who are not easily distracted and will focus. I know, sighted people who are the same way? Well, yeah. But I will say there are a whole lot more of all y'all that are tending to be distracted, then, then then should be and there's, there's relevance and observing, and learning from observation.
 
<strong>Jimmy Newson ** 31:52
Yeah, this is learning are two huge skills and traits. That will definitely take you far.
 
</strong>Michael Hingson ** 32:00
So how long have you been conducting these kinds of workshops and so on, and you go all over and do workshops and, and work with companies?
 
<strong>Jimmy Newson ** 32:08
Yeah, it's, it's, it's funny, because as I battled between owning a business, and being a teacher, when I was a kid, when I was trying to debate on what I wanted to do with my life, and of course, I chose business, because I'm like, I want to make some money. You know, I want to do some stuff, you know, don't make that much teachers, unfortunately. And they should, because they shouldn't know they definitely, you know, well, I've got some of those story. But you in essence, I am a teacher, you and that's what the you know, what, all business and this is why I talk to business owners, I go, you're a teacher, you're a leader. You're Impactor. You're an influencer. And when you it doesn't matter, do you own a public plumbing company or you're you own a restaurant or you own a consulting business, someone's looking up to you, and then learning from you. And now if you want to take yourself to that next level, then you can internalize those, those ditional titles, and start to propel yourself to the next level. i be i started doing these workshops because I all of a sudden, I was good at it, because I had experience. But then I figured out how I can teach that, that skill or that experience to others and help them which is my, one of the biggest I didn't know what I wanted to do as a kid. But I knew I wanted want to do one thing. I wanted to be in front of a lot of people, and I wanted to help. And that is now what I do. I thought at the time it was entertainment. But now I went back into the business world. But I still educate and teach and help and train people all over the world. You know, I've got my first physical speaking event coming up in June in London. I'm ecstatic because, you know, I teach vert, virtually all over the world. This is the first time I'm going to put my foot down in a country and actually open my mouth from a training perspective, which, which excites me and you know, cuz I traveled but it's really been for personal pleasure. So but and when people find out about it, they want to have me come, you know, so it becomes this compound effect. And now you got to figure out what am I going to do with this. So that's the unstoppable part for me is, you know, is when you're doing these things, and you kind of have an idea of why you're doing them, all these other things start to present themselves to you, all these new doors start to open up that you didn't know. But you as long as you stay focused on your purpose, the vision and the mission of you and what you do and why your business exists. Now, all these other great things happen. And so that's just exciting.
 
</strong>Michael Hingson ** 34:48
What do you think about and how do you respond? When you hear people say, well, one of the top five fears that people have is public speaking and standing in front of an audience and saying something or giving a speech?
 
<strong>Jimmy Newson ** 35:06
I like this question, because I have an answer.
 
</strong>Michael Hingson ** 35:11
Me too, but
 
<strong>Jimmy Newson ** 35:11
I am. I'm an introvert. And if you get on the elevator with me, outside of business, I'm not going to talk to you. Because it's not in my nature. And I really don't care. And I don't mean that in the bad way. But I don't care. You know, I'm just like, I'm good, I ain't got to talk to you. But when you get me, if you hit me with a topic that I care about, you can't shut me up. And you're going to see a whole nother side of me, you're going to see this, you're going to go this guy is not an introvert, he's an extrovert to the to 10 to power. And, and we, as professionals, we specialize in something we're passionate about something. And when you can tap into that, that is what gets you going, and you come out of your shell, you just need the opportunity to do so a prime example is when I go to a live event, I go to a live event, if I'm in the audience, I'm very quiet. Yeah. But when I'm on stage, I'm crushing it is because I of course, I get to pick the topic. And it's something I'm passionate about, and I can go forward. And it's not really about public speaking at that point. It's about helping people based on what I know, and what I what I'm good at. And now that makes you look like it. But it's even better, because it's not, because it's passionate, that's talking, not the fact that you have to talk.
 
</strong>Michael Hingson ** 36:34
And that's really it isn't it that when people talk about being afraid to stand up in front of an audience, they're not looking at it necessarily in the right way. And the reality is, most of us have things that we're passionate about. And when you are talking about your passions, you forget the rest. Exactly. I think there's an audience there, you don't care. There's an audience there. And you can continue to move forward. And there's, again, it helps you to be unstoppable. But we all are best with the things that we're passionate about. We can learn how to deal with other things. Have you have you ever, for example, gone to an event to speak or been involved anywhere in an event? And you're about to get up on the stage and you suddenly discover? I've been thinking about this completely wrong. And it's not what I thought it was,
 
<strong>Jimmy Newson ** 37:31
as far as the topic itself
 
</strong>Michael Hingson ** 37:33
as the topic or what you were reading what you need to talk about? And what you need to say,
 
<strong>Jimmy Newson ** 37:37
no, no, because I need to be sure in advance, I know what I'm talking about. Because that is that would be at the point my biggest fear is to go up. And and I would consider that legitimate. So I need to confirm that I know exactly. I know enough to converse, and when I don't. And usually when if I don't know enough about this, usually, because I'm the moderator. So I'll learn enough about it to ask intelligent questions, and then position myself as a learner of that through the experts that I'm talking to, to go I don't know enough about this. So I'm looking forward to this conversation as well.
 
</strong>Michael Hingson ** 38:17
I believe that a lot of speaking ought to be about telling stories. I think that I never want to talk to an audience. I want to relate to an audience and talk with an audience, which is also why I always love questions when we're done. But I one day, I actually got confronted with that very situation that I asked about. And I had thought going into the event that I knew exactly what I was supposed to talk about what was the speaker's bureau, who had me going to speak to an organization called the National Property Managers Association, and she says, Oh, it's all these people who rent and manage rentals of apartments and things like that. Well, I had some great stories about that. Because at the time, we owned a house that we were having a property manager manage because we had just moved to New Jersey. And I had stories to tell, but I got to the event late the night before I was supposed to speak. And I was the keynote speaker earlier and early in the morning. I got up and went down to breakfast and was sitting amongst these people and hearing them talk about things with the federal government and this and that and other stuff like that. And I finally said to one of them, what is the national Property Managers Association specifically to you? And they said, Oh, it's easy. We're the organization that manages anything physical relating to the federal government. Yeah, totally different. And I had 10 minutes to change. And I'm not bragging I'm saying that because I didn't dare let fear get in the way and I immediately thought about the fact that I had negotiated Small Business Administration contracts, I had put companies on to GSA schedules and so on, just shifted to a whole new set of stories I don't, and it worked out really well. But, again, we can easily let fear get in our way, rather than stepping back and going, Okay, how do we deal with this?
 
<strong>Jimmy Newson ** 40:23
Yeah, and for me, I usually will, you know, you know, and I have a strategy, a structure in place now, you know, because I always remember when I do something, for the first time, I have to tell myself, that by the fifth time, you won't be as scared and nervous as you are right now. That cost and that coffee down. Because I'm just like, Oh, my God, I'm going to do this on every day. And I'm like, remember, by the fifth time you do it, it's gonna be a walk in the park. And I go, Yeah, okay, fine. Let's go. You know, you gotta you gotta have these things in place. But even when I'm speaking, you know, I am definitely I want to find out as much about the company as possible, the organization, the target audience, who's in the audience, because as a marketer, these are things I need to know anyway. So being a marketer is great for me, because I use a lot of that, no matter what the situation is to do, to to dive deep into understanding every the, as much as I can about it. So I'm prepared as much as possible.
 
</strong>Michael Hingson ** 41:20
Well, in in our particular case, I hadn't realized that I should do something that I now do. And that is, the speaker's bureau said, Well, you don't need to speak with them, they don't have time, they just want you to come and do it. I will never do that I go to do any speaking engagement, without personally interacting with the people at the event. Now, as I said, I was very new to the process, when absolutely heard, but I won't, I won't go to an event unless I can speak with the people ahead of time. And oftentimes, I find out that the people who are arranging the event, for me, are totally clueless about what's going on because they don't know how to ask or don't ask. So it's so valuable, because I believe that I do the best job of speaking. When, like you, I understand what it is that I need to do, who it is that I'm doing it for and what the event is all about. Mm hmm. Yep,
 
<strong>Jimmy Newson ** 42:19
absolutely. Yeah. Then if it doesn't match up, I'll tell him I'm not the right. I'm not the right guy for you. Because it's just it becomes a waste of time, you know, in the last thing you want to do is waste anybody's time, whether it's the promoter, the event, organiser, organizer, or the or the attendees, okay, holding well for you.
 
</strong>Michael Hingson ** 42:39
And I've had that happen to me where not in speaking, but in sales opportunities, it became pretty obvious our product would work. But I use the opportunity to educate people about our product, and then say, here's why it won't work. But here's what will work. And here are the differences. And almost every time that I've done that, the companies have come back later. And they said, You really educated us very well. We have another project and we know your product or work, give us a price because we're not going to put it out to bid you convince us a long time ago, yet, which is part of the whole point.
 
<strong>Jimmy Newson ** 43:17
And there's that helpfulness your leading foot with with with help. And it just it goes such a long way. You know, this week alone in setting up a number of programs, I remember to literally two different promoters were like you are so easy to work with. I go because this is a team. We know we may not work for the same company. But we're still on the same team. And anything I can do to make your your job and your life easy. I will do and that will come back tenfold.
 
</strong>Michael Hingson ** 43:51
Yeah. And it's, it is so fun to be a teacher.
 
<strong>Jimmy Newson ** 43:58
Yeah, because it's natural. Now you just do it, but you're doing it in a non condescending way. And I think that's the other thing is one when you walk around with a chip on your shoulder, and I know everything and I'm the best. But it's another one you're being very aware of the other person, their their mannerisms, their feelings, and you're being authentic about helping them and understand that someone corrected me the other day, you know, and I was like, Oh, wow, glad you caught that. Thank you. I appreciate that. Let me keep that in mind. So you never too. You're never too old, you're never too experienced to still learn something yourself.
 
</strong>Michael Hingson ** 44:35
For me when that happens. What I like best though, is then being able to go back to the person who who corrected me and that happens and it's perfectly okay. But actually show them how I put what they said to practice because I recognize that whether they thought about it as much or not. They're being a teacher and I want them to be rewarded for good teaching. Absolutely. Yeah. Yeah, which is, which is so much fun. So for you in your life, what are some of the key moments that brought you to being unstoppable? Maybe some of you haven't talked about yet?
 
<strong>Jimmy Newson ** 45:13
Yeah, it's, I think, as I've grown, I'll be, I'll let everybody know, I'll be 53 years old this year. And so I've lived quite a bit. And I've experienced quite a lot. And I think over time, things have changed between my what I wanted what I thought was important in my 20s, what I thought was important in my 30s. And now let them forget about my 40s. Let's just go straight.
 
</strong>Michael Hingson ** 45:38
I'm 72. So there you go.
 
<strong>Jimmy Newson ** 45:41
Are you look good, you look good. You got it. Now, right now. And so I operate on themes, yearly themes now. And so I can even look back now into my 20s and 30s. And say, you know, and kind of theme up what I, what I what I wasn't, what I didn't realize I was doing, but what I was doing. Now I purposefully theme up. And this really helps me determine what what was valuable for me as I grow. And so I'll give you the last few years, 2020 2021 and 2022 2020, was all about USP unique selling proposition of me. So and that started because I got to, you know, a colleague of mine said, Hey, why don't you submit yourself to be a writer for entrepreneur, because that can be great for your career? And I was like, Yeah, that sounds good. And so I got the, the form, and I saw everything that they were requiring, I was like, Okay, I gotta, I gotta go back and clean my spleen up my image, you know? Yeah, you know, my act. And not that I had a bunch of it, I had appropriate stuff on Facebook, I just needed to, to make everything, put everything in an alignment, my LinkedIn profile needed to match what was on my website, which need to match what was on my Facebook. So I needed consistency. You know, and I, so I start to clean it up. And then I have my bio rewritten and I started looking at my relationships. So I, I literally did an audit of my professional life. And when I finished, I was like, Holy crap, this is actually pretty cool. And then I started to seized, I was impressed. I was like, Who's this dude? Like, oh, crap, that's me. Okay, let me introduce myself to me, so I can learn some more. So that was the first year. So what happened was I submitted after that, I submitted it to entrepreneur, and the process is they'll, they'll, they'll get the submission, then they'll call you, they'll, they'll vet you. And then if they like, what they what you what you're about, then you can become a writer, I didn't get any of that, I got accepted. That's how thorough the structure I put together, and I created a program out of it. So my soul and so that was a great stepping stone. Next year was about relationships and partnerships. So 2021, I started focusing on building better relationships and partnerships, on top of the document I created around myself as a leader. And then so that when when I started building, I was proactive about going after specific organizations that matched who I was, and what I was about. And then this year, is about impact and leadership. So now so as you can see, I'm starting to stack these on top of each other. And, and it just, it just gives you so when I send these, these documents out that are that are really purposeful, the response is always in my favor. So so that's something I'm going to always do, and I teach a lot, because it really helps you understand who am I? And why do people should people care? And, and, and and then I teach from a standpoint of now that you know who you are. How do you use that to help people? How do you use that to create Win Win relationships, and then you leave with that still not with you. Because at the end day, they still might not care about you. But if you're putting it in a way that it's a win win for them first, now you catch their attention.
 
</strong>Michael Hingson ** 49:16
And it's a long way to 2023 so it's probably a little bit early to say what do you think the plan is gonna be for next year? Yep.
 
<strong>Jimmy Newson ** 49:23
And that's an A Yeah, and I don't know it is far away, but it will present itself.
 
</strong>Michael Hingson ** 49:29
Do you do a lot and I think I know the answer to this, but do you do a lot of introspection, especially on a daily basis, maybe at the end of the day about what happened? And do you use that kind of a tool to help you learn as you go forward?
 
<strong>Jimmy Newson ** 49:44
Actually, not. I if I did, I probably be even more productive. I'm definitely not your typical I hate mornings. I know a lot of entrepreneurs are up at four or five in the morning. I mean, I hate mornings I can do it. I just don't like it. And so I will structure my day, I'll still plan out my week, I'll plan out certain things that have to happen throughout the week. And I'll use my weekly calendar versus a daily calendar for for for my structure. And I work sometimes till midnight, two o'clock in the morning, because I work I work better there. So I thought about switching over to and using some of these other strategies. But what I'm doing now is working. So I go, if it ain't broke, don't fix it. Unless you decide you want to do it. And I'm now 53 years old I will be so I'm kind of okay with the way things are going.
 
</strong>Michael Hingson ** 50:42
And that's okay. I, I don't hate mornings, but I like time in the morning, even if it's just a few minutes to kind of reflect and at the end of the day, I like to reflect just for a few minutes to think about what happened today. And what did I learn or or something that didn't go right? What could I do to make it better? What could I have done to make it better? And I asked myself those questions, because that makes me at least think about it rather than just Well, it happened I can go on now.
 
<strong>Jimmy Newson ** 51:17
And I think it's for me, it's actually just part of the way I think down. Yeah, I reflect a lot. So it's, it's, you know, and I'm looking at my notes here and my structured, I'm pretty well structured, I have a amazing system, at least I think it is in every aspect of everything that I'm doing in my life personal and professional in, in Apple, Apple notes. And I can find anything and everything and in one to two search searches. So that helps me keep my focus, I don't have to remember everything, I can go back to something I can go back to a conversation I my conversations with you are documented. So I can remember if I don't talk to you for six months, I go there and I and I'm like, Okay, I know where we left off less, I can pick up there even if you don't, you know, so I so this really helps me maintain, you know, not have to remember everything. And it makes it easier for me to move around and, and bounce from project to project and not feel lost.
 
</strong>Michael Hingson ** 52:18
One of the things that I do, I use Outlook, a lot in all my dealings for a variety of reasons. But one of the things I do when I schedule meetings, is if there are correspondences and items relating to the meeting, I put all of it in the notes of the meeting request or in my copy of the meeting acceptance. So I have them right there, I do the same thing as you I think it's important to do that. I like to to be prepared. I also know that there are things I'll learn along the way. But I like to be prepared, and make sure that I'm ready to keep up with what they're doing and what we need to do. And it does best when I can immediately have access to all the documentation. Absolutely, absolutely. And I have a lot of fun with it. For how I've got to ask, did you get involved with accessibility? Because that's a whole, in a sense, it's a little bit different than what you're, what you're doing what you've been doing, and so on.
 
<strong>Jimmy Newson  </strong>53:24
Sure. Well, you know, being in the digital marketing world, you know, at some point, you're going to be dealing with individuals dealing with clients and corporations, websites, and I forget how I ended up on on the thing. But you know, for us in the United States, I think it's probably bigger outside, you can correct me if I'm wrong, like UK, whatnot, it's still a mystery about understanding that you need to make sure your website is accessible. And it's an actual law. You know, and when you know, so I recently started going alright, well who's responsible for that? Is it the web developer? Is it the is the person who owns the website, because it can be pretty expensive. Especially for those who have websites that were built before. This was a thing because now you know, I'm built I finished a website for a client recently, it was pretty much accessible ready, and but we still added the accessibility plugin on it to just pick up anything that was missing. But now for me, not only as a business owner, but as an organization owner who wants to help small businesses do better online. I saw this as when I so you know, when I ran across accessories platform, and I decided to try it out. You know, I look at these tech companies and I'm like, Well, what is their support around the small business community and I saw, you know, they have, you know, the ability to work with you and help you with your clients. And so I'm like, okay, so this is great because Now I can understand more about accessibility. And make sure that that the the, the clients have even more security when it comes to having their websites, their online presence protected, and also available to as many people as humanly possible, you know, so it became a, it was a no brainer. And then they were just such a great support. And Rafi who was a friend of mine, who's a friend of yours, as soon as we met, you know, his great support to go, you know, how can we help you help the small businesses also be prepared, because there's so many things you have to look look at when running a business, and you just don't have time to see everything. And accessibility is one of those things that you probably overlook? Well, we bring it to it, we bring it to the forefront,
 
<strong>Michael Hingson ** 55:50
AccessiBe or not, why should businesses make their websites accessible?
 
</strong>Jimmy Newson ** 55:57
Besides the law itself, which is funny, one of my clients that I consult for other things, not her website, called me up because she was being sued for her website not being accessible, at the same time, I hooked up with AccessiBe. So it was, so it was meant to be that the websites need to be accessible. And that's really just the bottom line, you're ignoring a specific, a very specific audience. So and you don't want to do that. And too, you can get into trouble. If you have to get caught out on it. You know, it's just like not running your business properly, not being a form, you know, running your business, but not being not not not being incorporated. There's no protection for you, you know, so it's just the right thing to do.
 
<strong>Michael Hingson ** 56:51
And that's really the answer. That is, I think, most appropriate, it is the right thing to do. For a lot of reasons, either we are an inclusive society, or we're not, I think there's a lot of arguments that we could make for many people who are not inclusive. But the fact of the matter is there are between 20 and 25% of all people in this country who have some sort of a disability, and many of them are excluded from using a lot of websites, because of the way they're programmed. Why is that? You know, it's it's education, it's perhaps just who cares. But the fact of the matter is that accessibility should be just as much a part of an a cost of doing business as having lights for sighted people to be able to function. I don't care about lights personally, you know, I don't, it's a waste of electricity to me, but my wife sure loves them. And, and, and I understand that, and I've learned over the last 39 plus years of marriage that it really makes sense to turn the lights on when it gets dark outside. And I don't even see that it gets dark. But I know when darkness comes. And so I turned the lights on if I'm closer to the light switches then she is because I like to help those who are disabled, they're like dependent, right? So it's perfectly reasonable to do but the fact is that accessibility should be for any business, just as much of a cost of doing business as having those lights for people, because they're both inclusive things, inclusive features that make the world a better place. Also, by developing that attitude. It potentially opens opportunities for people who have disabilities to be hired by those companies. Because if you're looking at it from the standpoint of what's the right thing to do, and why can't people do the same things we do? Well, we can we just don't do it the same way. Why shouldn't I have a better opportunity to get a job?
 
</strong>Jimmy Newson ** 59:00
Right? Absolutely.
 
<strong>Michael Hingson ** 59:03
And we we tend not to focus on that nearly as much as we should. But the fact is, there is another reason and you're right about the law, but I would prefer people not do it out of fear, but do it out of the fact that it's the right thing to do. There is another aspect of the whole issue with business. Nielsen Company, the rating company did a survey back in 2016. We've talked about it a little bit here on one of our episodes. The survey was about people with disabilities and dealing with websites and and going back to something you said near the beginning brand loyalty. And what the survey showed was that people with disabilities were extremely more brand loyal or more company loyal to those companies that were inclusive, and made their websites and their operations accessible. to them and others with disabilities, because for us, it is so hard to oftentimes go to a website and use it, it is so hard to do other things for my wife, she can't get into buildings where there are steps. And I realized that the law has some limitations. If you're in an old building and a stop and remodel, then there, there may not be an elevator. And the law doesn't require that you put one in until you remodel. But for newer buildings for let's take stores, then that have a brick and mortar facility where they have lots of stuff in the aisles. If they don't make the aisles wide enough for people in wheelchairs to be able to go up and down the aisles and turn and do the things that they need to do. One of two things is going to happen, they're going to be sued under the ADEA. And there is now legal precedent for you have to have the aisles wide enough for wheelchairs, or they'll just go away and not come back to your store. And they'll go find another one where you can and Nielsen found that people with disabilities are probably some of the most company and brand loyal people there are, because it's so hard to find places that really liked them and include them for whatever reason, but hopefully it's for the right reasons.
 
</strong>Jimmy Newson ** 1:01:15
Yeah. And I can understand that totally. I mean, you know, when, why, why go somewhere else, when you know, you get what you need to get, and you know how hard it can be to get it? So yes, absolutely.
 
<strong>Michael Hingson ** 1:01:27
What happened to your friend and her lawsuit?
 
</strong>Jimmy Newson ** 1:01:31
I think she ended up having to pay because of course it was too late. But then we were we kind of work with her a little bit. And and you know, even though you have the tool, there's still things that you should fix on your website. So we started fixing some of the errors. So they would they were they weren't errors even with or without the tool. So then it's kind of like a happy marriage between the two. The problem is with a lot of sites, I think she was doing over 100,000 hits a month, which he had a pretty popular website, you know, and a ton of pages, it can be expensive. So you know, you got to figure out what can I fix it. And I think that's also the problem that a tool like it says to be really helps when you got a website that's got 1000s of pages, 10s of 1000s of pages. And now you have to go in and try to make that whole website accessible, you're looking at a pretty hefty check that you got to write.
 
<strong>Michael Hingson ** 1:02:24
Well, accessiblity is also implementing some other tools under some new programs that people can learn about, they've been somewhat announced. But access flow, for example, which is a whole program that has tools so that people can will be able to once it's released, learn more about and deal with the accessibility issues that maybe the the widget doesn't do. And there'll be ways that they can learn about accessibility accessiBe is going to put some programs together to teach people. And again, this is whether they use accessiBe or not, is giving people the knowledge, it's teaching people to fish rather than just giving them a fish. Absolutely, absolutely. Which is, which is pretty exciting. Well, I think that we have talked your ear off and other people's ears off and so on for quite a while. But I really appreciate you being here. If people want to reach out to you and learn more about your programs and so on. How do they do that?
 
</strong>Jimmy Newson ** 1:03:23
They can email me, Jimmy at moving forward small <a href="http://business.com" rel="nofollow">business.com</a> They can google my name Jimmy Newson within in people use him a lot. And they end up with some other dude or a number of dudes. But if you do Jimmy Newson, ne ws o <a href="http://n.com" rel="nofollow">n.com</a>. You're gonna get I own like a top five pages of you know, so you'll find you'll find me. So that's, and I love LinkedIn. LinkedIn is my favorite communication channel. You know, it's, it's so you know, it's easy to find me I'm very accessible. Haha. And oh,
 
<strong>Michael Hingson ** 1:03:58
by the way, which is? Exactly. So
 
</strong>Jimmy Newson ** 1:04:00
it's, you know, you can find me and I look forward to chatting with with anyone that you know, especially around the topic of small business and small business growth and impact for small businesses.
 
<strong>Michael Hingson ** 1:04:14
Well, cool and perfect. I really appreciate you coming today. And I learned a great deal. And I would like to continue the discussion in the future. Let's do this again sometime.
 
</strong>Jimmy Newson ** 1:04:25
Absolutely. Absolutely. I'm there. You got me.
 
<strong>Michael Hingson ** 1:04:28
Perfect. Well, Jimmy, thanks very much. And I want to thank all of you for listening. Thanks for for dropping by. And please give us a five star rating when you have the opportunity to rate podcasts and this particular podcast. If you'd like to reach out to me you can do so by emailing Michaelhi M I C H A E L H I at AccessiBe A C C S S I B <a href="http://E.com" rel="nofollow">E.com</a>. You can learn more about the podcast unstoppable Mindset by visiting <a href="http://www.michaelhingson.com/podcasts" rel="nofollow">www.michaelhingson.com/podcasts</a> and of course, you can learn about me as a potential speaker for any programs that you have. We invite you to reach out if you need a speaker. And of course, we invite you to reach out if you'd like to talk about this podcast or if you or you know of anyone else who might be an interesting guests that we should talk with. Thank you all very much. Thank you for being here today. And we will see you again soon.
 
</strong>Michael Hingson ** 1:05:28
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Jimmy Newson - The Impact Influencer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/e94bfdff-c2b6-4b16-8cde-164de334be10.mp3?source=rss&amp;ext=asset.mp3" length="45680004" type="audio/mpeg" />
<itunes:episode>25</itunes:episode>
</item>
<item><title>Episode 24 – An Unexpected Unstoppable Interview Opportunity </title>
<guid isPermaLink="false">https://pinecast.com/guid/1d5b384b-9e50-480f-bd55-f9b422100e7c</guid>
<pubDate>Wed, 09 Mar 2022 12:00:27 -0000</pubDate>

<itunes:duration>00:44:12</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c1175401-9b56-4871-86cf-78f9c9714740/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>In some past episodes, I mentioned participating in a podcast interview program entitled Podapalooza. During my last interview of the day, instead of having a scheduled person to interview I suddenly found myself interviewing three people at once, none of whom was my scheduled interviewee. Talk about live radio in action!
 
The three people, as I discovered, all had experiences and careers in common. They all work in mental healing and Neuro-Linguistic Programming in one way or another. I hope you find this episode and my interview as intriguing as did I. These three individuals all offer good lessons to help us live, move forward, and discover how to be unstoppable in our ever-changing and challenging world.
 
Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a>
 
<strong>About the Guests:</strong>
<strong>Art Giser</strong>
Art Giser is the creator of Energetic NLP, a special blend of NLP (Neuro-Linguistic Programming), spiritual principles, and transformative energy work. He is an internationally renowned NLP trainer, life coach, executive coach, intuitive, master healer, and medical researcher. Art is known for his humor, caring, miraculous remote energy work, and his ability to help people release energetic and unconscious blocks and limitations and open up their miraculous abilities. <a href="https://blockbuster7.com" rel="nofollow">https://blockbuster7.com</a>
 
<strong>Denise Belisle</strong>
Denise Belisle is the founder of Denise Belisle in Motion Coaching. She is a serenity expert and positive intelligence specialist. Her 40 years of meditation practice and her innate nature to look for the gift in everything around her, allows her to guide her clients to new levels that were inaccessible for them before. <a href="https://denisebelisle.com/" rel="nofollow">https://denisebelisle.com/</a>
 
<strong>Dr. Juliana Nahas</strong>
Dr Juliana Nahas, is a board certified pediatrician and a Functional Medicine Certified Practitioner, who specializes in treating complex pediatric health conditions like Autism, ADHD, Autoimmune Disorders, Abdominal Pain Disorders, Obesity, Asthma, Allergies, Eczema and more…. For over 25 years, Dr Nahas has served her community in the tri- counties of Newton, Rockdale and Walton, GA, and is now offering virtual visits for clients who live at a distance. Dr Nahas is an integrative physician, experienced in both conventional, and holistic/functional approaches,as well as in Mind-Body-Soul medicine, to help your children have the best overall health possible. After experiencing her own troubles with an autoimmune condition that almost rendered her cripple, Dr Nahas searched all types of conventional and alternative modalities to get well again. She knew that taking Advil everyday wasn’t the answer, and she found that energy healing, yoga and mindset meditations as well as a functional medicine approach led her to resume her vibrant energy and vitality, in a few short months. <a href="https://covingtonpediatrics.com/" rel="nofollow">https://covingtonpediatrics.com/</a>
 
  
<strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
 
</strong>Michael Hingson ** 01:19
Hi, thanks for coming by and joining us on unstoppable mindset. I mentioned some time ago about an event with which we became involved called Podapalooza. It was an event that took place on a Saturday in December, where podcast interviewers were matched with people who wanted to be interviewed, I had the opportunity to do five different shows that day. The last one was supposed to be with one person who was unable to attend. And as a result, we got matched with someone else but not just one person, we got matched with three different people. That was an unexpected thing, talking about the unexpected meet. What I decided to do was to literally hold a round table with all three of them at the same time. All of them were involved with healing from a mental standpoint, neuro linguistic programming and other kinds of self improvement things. So were these people unstoppable? And do they fit into our mode and our theme? Well, I think they were but more important than that. These people are all involved in teaching others how to be unstoppable how to deal with challenges that they face, and move forward from them. I'd like you to meet them all. Now, Art. Let's start with you.
 
<strong>Art Giser ** 02:37
Okay, thank you. I'm Art Giser. I'm the creator of energetic NLP, which brings together neuro linguistic programming and people haven't heard of that they've heard of the most famous person in our field is Tony Robbins. He has his own way of doing things. The core of his ability to change people's lives is NLP. And I've been a trainer in NLP since 85. But I combine that with spiritual principles, healing and transformative energy work, and including remote energy work and intuition, to our development and everything else I've learned over the last 40 years. And I have a background also in medical research, working with Fortune 100 companies on developing extraordinary leaders and teams. I try to bring everything together into my work.
 
</strong>Michael Hingson ** 03:22
Great. Denise.
 
<strong>Denise Belisle ** 03:24
Hi. Yes, thank you so much. I'm Denise Belisle, I'm a serenity expert and positive intelligence specialist. And what I do is I work with business woman to empower them to become more serene and peaceful in their life. So that they can remove the stress, they can remove the overwhelm, and they can still be efficient, but without the stress. I have been combining years of experience and learning into one way of coaching my clients. And actually I said one way, but there's no one way. That's the beauty of what i do is i i use wherever necessary with my clients, they align them into where they want to go. So I've learned different platform over the years and then I can caters to my busy business woman to help them move forward in a direction they want to go to either having better relationship with their spouse or whether they want to be more efficient at work, they want to reach the next level. So I work with them in that direction that they need in order for them to be more successful and staying serene.
 
</strong>Michael Hingson ** 04:33
Super sounds like there's a lot to talk about there. Juliana.
 
<strong>Juliana Nahas ** 04:38
Hi everyone. I'm Dr. Juliana Nahas I am a medical doctor as a matter of fact a pediatrician with also a background certification in functional medicine which brings in more natural and holistic solutions. I've also trained and certified to become an energy healer and work a lot with mindset meditation and I guess energetic psychology like EFT tapping to help my patients who have ADHD and autism, move through their disorder and get on the other side.
 
</strong>Michael Hingson ** 05:11
So, as all of you know, this podcast is called unstoppable mindset. And it seems to me that in one way or another, all of you are working to help people grow and enhance and become if you will more unstoppable and be able to deal with themselves. Do you want to talk about anybody want to start and talk about that a little bit and tell us some stories about what you do and how you're helping people become unstoppable.
 
<strong>Denise Belisle ** 05:39
I can start great. This is the nice so so what I do is, I work with the voices people have in their mind, that's the main the basis of what I do. And those voices we call them with positive intelligence, we call them saboteurs. And the submitters are controlling people's reaction action, everything that's going on, we all have those voices, we can't deny it, when we're quiet. Well, there's always something going on in there between our ears. So what I do is I help them first of all, identify their saboteurs. Then afterwards, we work into finding ways to recognize when and how they are interacting in our lives, these Saboteurs usually telling us lies, and guiding you in a direction that is not for the best of our interests. And if it feels like it is, but in the end, it won't be the most positive way to doing it. And then we bring in the sage, which is the more positive side of the brain that allow people to become more peaceful in their life, having more tools in their tool belt to go and become more curious about what's going on, instead of looking into the negative side, we look more into the positive side, and we increase the happiness by having even better results that you will have had with your Saboteurs and being more happy in the long term. So in a nutshell, that's how we become very good at helping people changing their life and becoming more successful and more happy.
 
</strong>Michael Hingson ** 07:16
Art, how about you?
 
<strong>Art Giser ** 07:18
One of the things that I work a great deal with the unconscious mind in all programming, it's something that most people aren't even aware of. I mean, everybody knows their unconscious mind is huge effect on their life, they don't realize how their energy field affects them. And ever since person was in their mother's womb, they've been absorbing energies from other people. And I think most people would be appalled if they realized how much of the energy in their energy field isn't theirs. So when you have an intense emotion that's difficult to deal with, whether it's anxiety, or fear, or grief, or hopelessness, or any of the many things that get in the way of being unstoppable. Most of the energy of that emotional state won't even be your own energy, its energy that you've absorbed from other people. So one of the things that I do is I teach people how to clear out the energy that isn't there. Because my experience over the last 36 years is people can deal with their authentic emotions, even the really intense, difficult ones where they're getting fear, grief, anxiety, but they can't deal with is when they're running other people's emotional energies is you can go to therapy forever, you can learn techniques, you can change your breathing, all those things help, but all you're doing is handling it, you can't heal it, when you clear other people's energy up, then you can work with what's authentically yours. So that's a huge part of what I do that helps people be unstoppable.
 
</strong>Juliana Nahas ** 08:46
I love what you just said art and actually what you said, Denise as well. I take elements of what you've said, and I incorporate it with my work, of course, my predominant approach to healing is medical. But sometimes we know it's not a biological issue that's plaguing the child, it may be more psychological, whether they have anxiety, or OCD, other quirks, and so on. So I do bring in mindset, and in the form of meditation, in the form of relaxation and visualization. And those are particularly easy to work with children on as well as tapping because again, when you're talking, I don't know, everybody in the audience will know what EFT is, but it's where you take known energy points in the body there along the meridians, or the acupuncture lines, if you will, but instead of using needles, we're using our fingers to tap energy points, also vocalize What is the trouble with the picture at the moment. So whatever the pain would be, or the fear would be we would tap along these meridian points and talk them out so that we can release them Just like art said, it's about releasing energy.
 
<strong>Art Giser ** 10:06
And I just piggyback on that and say, I'm thrilled it, I worked. I worked in medical school as a researcher for 11 years. And it's always so wonderful. And a lot of nurses are open to energy work and your doctors and more and more, I guess, all the time. But so many people will like, you know, in the energy healing field, get anti drugs and anti doctors and everything. And one of my teachers years ago would go your doctors, God's lightworkers, too. And that, to me, it's all about complementary approaches. And this, you know, so it's wonderful to hear that you're bringing both together, not only
 
</strong>Juliana Nahas ** 10:45
yeah, there's more need for that I think a lot of doctors are burning out. And I know, that's not the topic of today. But it's all about mindset, if the doctors mindset
 
<strong>Denise Belisle ** 10:54
is close to
 
</strong>Juliana Nahas ** 10:57
being an old way of doing things, where are they gonna go, they're gonna quit, right. But if we all could embrace these alternative modalities, and bring them into our own lives, and then share it with our patients, whether it's prayer, whether it's energy healing, whether it's it really opens a whole new avenue for our own healing, and then to take it to our patients and our clients.
 
<strong>Denise Belisle ** 11:19
Beautiful. And then Michael, go ahead. I was gonna say, I just love the idea that you using, you're working with children also. Because there's so much trauma that we see people going back to their young age and carrying on to the adult age. And by healing the trauma, right from when it appears, then you can move forward in life and not having those crutches that you carry with you along the way. So that's amazing.
 
</strong>Juliana Nahas ** 11:50
Thank you.
 
<strong>Michael Hingson ** 11:52
How do we get people to do more of exactly what you're talking about? How do we get more people to be introspective look at themselves and really try to grow? When it seems to me we live in a world today where so many people just move forward? They think they have all the answers. And we we especially bringing up their children, we bring them up in a very rigid mindset way, and that we don't really teach them to think about exploring or looking at alternatives, how do we change that pattern?
 
</strong>Juliana Nahas ** 12:28
What I've what I've seen with COVID than the last two years is there's a rewiring of a lot of the old ways, parents are at a loss as to how to navigate this difficult time. And so they're asking questions, and they're not just asking doctors, they're really going online, they're spending a lot of time on YouTube and searching, you know, all the Google and different search media of ways to help their children. So I see this as an opportunity for like, like are and Denise to step in and really share their message. And more and more doctors are coming to the fore, that they have a little side that they never talked about, I think it's becoming more mainstream now. So it's gonna happen, it's just might take a decade or two, but the more workers come forward about it, I think the more mainstream, it's gonna go faster.
 
<strong>Art Giser ** 13:23
Well, and there's a number of programs and stuff, a lot of these things, you can take out the, the kind of woowoo language, you can take out the religious language. And so often, like in my corporate work, I'd be working with really high level, like, executives and pharmaceutical companies in high tech, and some of them were open to the energy work, but a lot of it, I could just describe, but Well, this is working with your unconscious mind, this is a visualization. It's a metaphor, which is also true. And they, you know, I could have the metaphorically removing energy and they don't actually have to believe it. The other things are programs now teaching mindfulness to little kids, and a friend of mine was doing it and, and again, they they did it in such a way to not offend religious parents who might think, you know, imagine not sound Buddhist or anything. And he had a wonderful scrapbook of these little kids in made and it was all like, I used to be really nervous in class, but Mr. Wolfe taught us how to stop and breathe. I mean, it was so beautiful. So me there are programs out there and they're doing a great job of, of making it acceptable in a public school that you're not pushing other people's buttons. So it's starting to happen not enough. That is happening.
 
</strong>Denise Belisle ** 14:43
Yeah, I think we need to work more and more into that into opening, not be afraid to, to show people that it's something that is accessible to them and, and remove as we were We've been saying like the root part of it, you know, that is more streamline now they're more and more people are getting into opening their mind. Dr. Joe Dispenza has been an incredible job with the print on physics and helping people visualizing their life, the placebo effect and all that slowly bringing different, different ways for people to open their mind. And there's more documentary now being out there showing people how to that you're able to take charge of your life. So I think we're getting there, hopefully sooner than later. I hope so.
 
<strong>Michael Hingson ** 15:36
Well, you bring up an interesting point, art, I think you said it, where you talked about what teachers are doing and so on. But I know my wife was a teacher for years. And one of the constant comments that she still makes about teaching is, no matter what you do with the schools, the kids go home, and they spend more time at home. And there's this great disconnect between what the the teacher wants to teach or can teach, and what the parents teach or don't teach, how do we get the parents to be more involved and to be open and and again, teach children to be more explorative. And I asked that, I'll tell you even why I do that, and what perspective I come from, I have grown up as a as a blind child and grew up and became an a blind adult, although I still consider myself a kid at 72, almost, but hey, whatever. But I know so many blind children whose parents wouldn't let them explore wouldn't let them take risks, and they grow up, not really knowing how to deal with the world. And fearing being blind. My parents were significantly different, in that they even said, right from the outset, when it was discovered, I was blind. And the doctor said, well send him to a home because he'll never amount anything, he can't grow up and accomplish anything. They said, he can do whatever he wants, and he'll be fine. So the the issue is, how do we get parents to let children explore, and I realize we live in a really tough world today, it's got to be really hard to be a kid. But how do we help parents learn to explore and let your kids learn to explore,
 
</strong>Juliana Nahas ** 17:25
I can go first. It come from the parents modeling the thought pattern and behaviors of the parents themselves don't believe that they can do anything they wish or they can set their mind on their goals. They're not going to model that for their children, right? The teachers well, and the kids will learn from that. And eventually, the kids will decide on their own who they want to model and follow. But at home, it has to start with the parents desiring to be a role model for their child and not just telling them what to do. So I think that's where we have to start. And in shaping the minds, teaching them that whatever they set their mind on creating, they can do so
 
<strong>Denise Belisle ** 18:05
what I would add to that is to have what I see nowadays, when you go out and you see parents with their kids, whether it's in the restaurant, or wherever they are, I found that electronic device has replaced the parents quite a bit. So what I would recommend is to go back into parenting, and forget about electronic device, if your child is is screaming, that's because he wants your attention. He doesn't want to be distracted by a little computer screen, and to be involved into parenting your children in that leave it to a character on the screen to entertain your child. So I think just go back to to being a parents and parenting and showing by example. So if parents spend their time on their phone and all that, well, that's what the kids going to go and that would that does is that create this distancing between emotion and the way people are interacting with one another's from now into the future. And even more in the last two years because of COVID because we've been distancing ourselves. Kids don't go to school. They haven't been in school for a year and a half, or whatever that is, and all of that together. I think parents have to go back into parenting and no, it's not easy. Yes, it does take a lot of time, and if it's too difficult to make children, so. So that's my point of view.
 
</strong>Art Giser ** 19:35
Thank you. I had one thing and I think, Niels Bohr that quantum physicist said, you know something's a deep truth because the opposite is also likely to be true. And well, obviously, hugely important for parents to be role models, but I'd like to give parents some hope to that. I know some parents who can't model things out but they still inspire their children. So A former student of mine who, when she started working with me, it was a emotional mess. She had had her young boys pick out clothes that represented different emotional states. And she would teach them like, they change clothes. And she was teaching them that they go, they could change their emotional state, they didn't have to stay stuck in it. She was going, I couldn't do it. And I wanted to teach my boys to do it. So Well, absolutely, you want to be a role model. I'd like to give parents a little grace, even if you can't be predict when the kids are older, you can talk about it and you can give them experiences. So like maybe you weren't independent, you can give your kids experiences to be independent.
 
<strong>Denise Belisle ** 20:39
So I love that, of course,
 
</strong>Michael Hingson ** 20:42
part of it comes down to the fact that there's no real manual to be a parent is there? No, no. And so parents always seem to have to learn from the beginning. And I don't know how we fix that either. But it'd be nice if there were a manual around to help parents really learn to be parents and give parents guidance. I've heard a number of people today talk about how it's okay to reach out, which is something that a lot of people are afraid to do or just don't do, but but the fact is, that the best manual we have is communicating and learning to converse with each other. And letting other people share their views and their thoughts with us. And we synthesize it to come up with what we think is the best solution.
 
<strong>Denise Belisle ** 21:34
Yes, yeah, I agree with that.
 
</strong>Michael Hingson ** 21:38
When it is definitely a challenge to parent today. It's gotta be, as I said, really tough to be a kid today, there are so many other and then diversion things that make it harder. And that's got to be scary for parents as well.
 
<strong>Juliana Nahas ** 21:56
It's really been a challenge for all concerned, we need to go back to basics though, and keep things as simple as possible. So knowing that, you know, the TV or the video or the game is not really a babysitter, and limiting the time on electronics, maybe two, three hours at the most for the day. And then send those kids in the backyard, let them play if you don't have a backyard, take them to the park, walk with them yourself and spend time talking, spend time at the dinner table? Well, that alone has shown to create such good mental health for the children is spending time together as a family eating so we can start with small steps, and then increase as we get momentum as we gain knowledge. There's so many books and programs out there for parents. You know, I'm not a parenting coach and doctor, but I know those tools are available for
 
</strong>Denise Belisle ** 22:48
them. Yeah, I go, or no go ahead.
 
<strong>Art Giser ** 22:53
And a set of tools. And I want to make it clear, I'm not a parent. And I'm always when my clients who were parents would ask me for advice that go, Well, you know, I'm not a parent. But try this, this really weird, it almost always works. So I just wanted to be clear, but one things I've taught parents is you can actually work with the energy, particularly of young children, like if a child's having nightmares, you can change the energy in the room and in their nightmare. So go away stuff. And the thing is, it's really, really easy. So parents that are interested in open to this, you can learn how to do energy work in a way not to control your kids, but just like you would set up the environment at home to be good for them and enough lighting somewhere to study. You can set up the energy environments for them. And it's huge, it has a huge effect. Yeah, kids, kids know when you're trying to control them. I'm sorry, go ahead.
 
</strong>Denise Belisle ** 23:49
No, yeah, for sure. They do know when they want to be controlled. But what I was going to get at is also for what you brought in, in the previous question, Michael about how your parents made the decision that you were a human being and you were going to not going to get stuff and you could do whatever you want. And I think parents has to to give more freedom to their children in a way of allowing them to discover different things because besides the the electronics but it's also the fear of having the kids play outside because there's been so much trauma about you know, people being kidnapped or kids being snatched or who knows what when depending on the neighborhood you live in, but be able to play with all of that and allow them to discover for their self worth with what makes them happy. What's their joy the kids right what do they want? Do they want and put them in exercise like if they want to be clowns were put them in a clown class, you know if they want to and allow them to express themselves in a more positive way.
 
<strong>Michael Hingson ** 24:57
I think that in reality It is it is really tough to be a parent to you know, because there are so many things, as you said, there's kidnappings, there's drugs, there's so many things. There's social media, there are so many temptations for kids today, which is all the more reason why, although it takes time. But parents need to take the time to parent and work with their kids, it's if they're going to become parents, and it's kind of the obligation. And I know that there any number of people who just send that responsibility off elsewhere, but the fact of the matter is that no one can do it like a parent. And if it means letting the kids play outside, then watch them or make sure that you have a plan that, that there's, there's always somebody or somebodies watching them, but let them play, let them explore. And let them understand that it's okay to do all that. But at the same time, you want them to be responsible to stay in touch with you, because otherwise things can happen. And it is different than it used to be. I remember growing up in a very well in a pretty rural town in California. From five years old on, I walked around the neighborhood, I walked to school, I wrote a bike to school, I did all of that sort of stuff. And I and I and I'm sure that it's even, in some ways, just because of the nature of things tougher for girls, but there are things that happen. And we all need to make sure that we supervise what's occurring but let let kids be kids. Yeah.
 
</strong>Juliana Nahas ** 26:43
Yeah. Right. And also, I wanted to add everything that you've all said is wonderful. But it's never too late to start parenting again. I've seen that with some teenagers where the parents said, No, it's I was too busy when they're growing up and other teams, and it's probably hopeless to try to parent them and said, No, it's not hopeless. You start now you can mend the relationship, you can foster stronger bonds, you can teach and impart your values to your kids, it's never too late to get back on that horse and be a parent, even if your child is 40. I would say, it's never too late to parent, you can always step back into the picture and the apparent I
 
<strong>Michael Hingson ** 27:23
think the difference when you're older, and let's say starting being a teenager, and and growing is that there may be more questions because or push push back that you have to discuss, because they've learned more, they've learned how to be articulate, but that's okay, too.
 
</strong>Denise Belisle ** 27:42
Yeah, well. And that's why Also, it's important for the parents to take care of their own mental mental health, and their own strength to able to handle all these changes as as kids are growing up and being able to control their own fear, their own emotion, their own saboteurs in my, in my, in my way of teaching, right, like can be able to, not to give those fears to their children. So when you can handle yourself, you can, you can teach your children to be more positive and more, more serene as they grow. They also
 
<strong>Art Giser ** 28:24
think sometimes it's wonderful, the parents are saving up money for their child's education and stuff. But in times, I've told parents and obviously, some people are barely getting by, but there are people that I go, you know, spending a little money getting little help around the house, or you weren't so nervous and upset all the time. Might be better than them going to Harvard, you know, maybe it's okay, if they go to the local aid school, and, and really, you know, parents. I mean, my father was a fantastic human being on all level, but he worked killer hours, he was one of the early computer guys in the 50s. And it can be a different break down the middle of night, and he loved it. But he died young, he stressed himself a lot. And, and I remember a friend of mine going, she goes well, you know, your father inadvertently taught you that if you're a good man, you work really hard, and you don't take care of yourself. Anyway. Oops. So I mean, I think part of it for parents crying, you know, sometimes it's like, if you can get a cleaner and occasionally or, you know, whatever you can do to take quickly for single women. Oh, my God, I don't know. I can't imagine how they do it. Single professional women, or any kind of working woman
 
</strong>Michael Hingson ** 29:38
Well, or are married women, and so on. Malcolm Gladwell, the guy who created the concept of the ticket tipping point. In his book, David and Goliath, said something that that you just brought to mind are talking about going to Harvard and so on. And what he talked about was that you don't need to necessarily go to Harvard and MIT He may not be as well off going to Harvard is another another type of college like and he used the example of Hartwick College in New York. The idea being isn't it better perhaps to be a bigger fish in a small pond, then be a small fish in a big pond, even though you might have all the smarts and all the rights and the capability of being in a Harvard because it is the kind of school that it is, might you be even better off, going to a smaller college and being able to enhance your life in ways that you wouldn't get at a place like Harvard? Not only did I know I chose to go to a small college, I went to the University of California, Irvine, when I first started going there. It was this huge campus with three or four buildings. In fact, the year I entered was the first year they had a graduating class. But I wouldn't trade the experience of being in a smaller college for anything in the world, because not only the personal attention, but the interaction with students and the greater camaraderie. Yeah, for sure. Should I went to UC Santa Cruz. There you go. It was new small. There were 2000 acres and 2000 students. When were you there? 68 To 72 Same time. Yeah, I thought it might be similar. The only thing different about Santa Cruz was you had the boardwalk. Nice, the Santa Cruz Boardwalk. I went to I went for a six week summer course at the University of California Santa Cruz before my freshman year and they took us all to the boardwalk. But the same thing it was a new campus and I wouldn't trade the experiences for anything at all, all of you have programs and things that you do Can each of you tell us a little bit about what you what exactly you do what your programs are? And maybe even tell us how we can or people can reach out to you and if you'd like to do that. Who wants to start well I will oh there you go. Glad somebody is brave
 
<strong>Art Giser ** 32:28
I tend to be guy strange enough to jump in but there we go. So again, Art Giser creator of energetic NLP, I have everything from online on demand programs to that plus group coaching three year long mastermind in my superpower is clearing people's unconscious blocks in their spiritual energetic blocks to opening up more and more of their full potential to live a miraculous life. I have a free offer I can mention to people I have a program if people go to Blockbuster so like one word the word block the word Buster, the number seven like Lucky <a href="http://seven.com" rel="nofollow">seven.com</a> So <a href="http://blockBuster7.com" rel="nofollow">blockBuster7.com</a> It's for short videos, it teach people some really powerful really simple energy techniques for clearing blocks to them being happier more successful
 
</strong>Michael Hingson ** 33:21
I believe healthier I can't scientifically prove that and I highly recommend it and they're they're fun and they're easy and he says modestly people tell me it's really helpful. So on a previous podcast episode I got a chance to meet Dr. Gabe Roberts who talks about holographic memory and and programming with regression and so on if you guys have met it sounds like you'd have a lot in common. Oh, that sounds really interesting. Yeah, he's a fascinating guy. He's in Kansas but you you might want to hunt him down I think you guys would have a lot of great notes to compare because you sound very similar in a lot of the things that you do. Oh great so so blockbuster seven comm if people want to reach out to you again directly is there an email address or another way to do that?
 
<strong>Art Giser ** 34:13
Yeah, so Art#energeticNLP or neuro linguistic <a href="http://programming.com" rel="nofollow">programming.com</a> So art at the word energetic NLP like Nancy Larry Peter .com
 
</strong>Denise Belisle ** 34:27
AR t right. All right, AR T
 
<strong>Michael Hingson ** 34:29
AR T art and you're not mark are cool to these.
 
</strong>Denise Belisle ** 34:37
So I'll go next. For me, I what I have to offer is I'm I offer a program where you learn to discovered your Saboteurs and a way to increase your Sage power which is the more positive mindset and that's a two month program that can be in one One on one or in groups, and that allow people to go through a series of videos and an exercise and either a one on one or group coaching, where they will learn to, to handle those saboteurs recognize them learning tools, exercise, which is a little bit similar to NLP in some ways of how to do little exercise and meditation to really learn to quiet down or saboteurs and enhancer sage and working towards you know, graduating two months later. And you at least you know, the technique, it's almost like reading a book, and it's self help. And then for those that want to continue on and really anchor that knowledge and really anchor that information and really become expert well, they can continue to work for me for several months, two months to four months after that, if they really want to work and understanding the full hide years of that, so they can find me at <a href="http://DeniseBelisle.com" rel="nofollow">DeniseBelisle.com</a> I will spell that Denise D E N I S E . Last name is Belisle B like Bob E L l S L E the <a href="http://denisebelisle.com" rel="nofollow">denisebelisle.com</a>. And in there there is information on how to reach me my email is denise@denisebelisle.com. So I'm sure the My name will be in the in the the information of the show. And then you can reach me there. There's an assessment you can do there and they'll recommend you do the assessment and then we can have a conversation afterwards to go over your Saboteurs and explain to you how they are interfering in your life. And then if you want to move forward and we can work on that,
 
<strong>Michael Hingson ** 36:45
spell your last name once more, please
 
</strong>Denise Belisle ** 36:47
B like Bravo, B E L I S L E.
 
<strong>Michael Hingson ** 36:54
And then what was after I s like center. Okay, yes, like Santa Le Le. Okay, great. People
 
</strong>Denise Belisle ** 37:01
would say Belisle a little bit like Carlisle. Yeah. So Bill Belisle. Great. Thank you
 
<strong>Michael Hingson ** 37:10
Juliana
 
</strong>Juliana Nahas ** 37:12
So I am a practicing pediatrician. In Georgia, my website is <a href="http://Covingtonpediatrics.com" rel="nofollow">Covingtonpediatrics.com</a>. On there, you will find an application to get a free consultation to see if what your child is going through and can help with and for a good fit. There's also links to lead magnets like PDFs on depression or ADHD. And I have a mini course that's about to be launched, understanding pediatric ADHD, autism, depression and anxiety. And although I do general pediatrics, the mental health piece has become more of a niche for me, because of COVID. And even before COVID, there's been an increase in the need for help with children. And there's not a lot of mental health providers. So I do take on that niche and I help them holistically, not just with medication. So I feel like I'm uniquely positioned to serve this population, and there's a great need out there. So I help people do reach out and
 
<strong>Michael Hingson ** 38:14
ask for help. So you give your website is that the best way to reach you? Is there an email
 
</strong>Juliana Nahas ** 38:18
website? No, the websites the best
 
<strong>Michael Hingson ** 38:21
Covington because
 
</strong>Juliana Nahas ** 38:22
there's an application process. Covington pediatrics, calm,
 
<strong>Michael Hingson ** 38:26
calm. Okay. So I have to ask all of you does anybody do a podcast? I'm I did one years ago, I am going to start one again. Mid Year or something. Next year 2022. I did 115 years ago. And unfortunately though, I stopped doing it.
 
</strong>Denise Belisle ** 38:50
I don't have a podcast at the moment. I will have one probably in March or something like that. I do live I do Facebook Live and LinkedIn live on my platform, which is Facebook. That the knees below something like that. And I'm also a show host that is also live and recorded on winwin <a href="http://woman.tv" rel="nofollow">woman.tv</a>. So there's a new platform where we have a woman show host so but the podcast is on its way. Nice to have a podcast Juliana,
 
<strong>Juliana Nahas ** 39:24
I don't know.
 
</strong>Michael Hingson ** 39:27
Well, for for anyone who's going to be starting one if you need a guest I'd love to explore it. Maybe we can find ways to have relevant things to talk about. But I will say that we have very much enjoyed having all of you on you have all been great. And if you'd like to do more of this individually and go into more detail, I would love to do that. If that makes sense to any or all of you. Would you like to do that? Yeah,
 
<strong>Denise Belisle ** 39:55
thanks. Love to yes all around.
 
</strong>Michael Hingson ** 39:59
Very Whoa, then we will definitely make that happen. But I really appreciate you coming on the show today and giving people a chance to learn about you. It's it's fun. This definitely is a podcast episode that falls into the unexpected part of where diversity, inclusion, diversity in the unexpected meet. Because originally, we didn't plan on this being a panel, but this has just worked out extremely well.
 
<strong>Juliana Nahas ** 40:25
Okay, Mike,
 
</strong>Michael Hingson ** 40:25
really enjoyable.
 
<strong>Denise Belisle ** 40:26
And I'm glad I did. Thank you so much.
 
</strong>Michael Hingson ** 40:29
Well, thank you all and for everyone who is listening, please go to wherever you get podcasts and give us a five star rating. We would appreciate it I'd love to hear from you. If you have comments, or thoughts or suggestions about this podcast or episode or any of our episodes, please feel free to reach out to me at Michael H AI at <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. That's M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. accessiBe is a company that works to make websites accessible and inclusive for all persons with disabilities. And that's a long story in of itself. And we won't go into it here. Otherwise, we'll be here another hour plus. But I would love to hear from anyone listening to the show with your thoughts and comments and things that you'd like to see if any of you both those of you here as well as people listening, have any ideas for or you want to be a guest on our podcasts, please email me reach out, we'd love to have you. Also you can subscribe to our newsletters and podcasts by going to www dot Michael hingson. That's EMI ch AE l h i n g s o <a href="http://n.com/podcast" rel="nofollow">n.com/podcast</a>. And you can listen to all past episodes. We'd love to hear from you there. And again, if you'd like to explore being a guest or sign up for our newsletters, that's the place to do it. So thank you all again for coming to unstoppable mindset on either side of the mic, and we look forward to see you again in the future and with another episode.
 
**UM Intro/Outro ** 42:14
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unexpected Unstoppable Interview Opportunity </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/1d5b384b-9e50-480f-bd55-f9b422100e7c.mp3?source=rss&amp;ext=asset.mp3" length="28809247" type="audio/mpeg" />
<itunes:episode>24</itunes:episode>
</item>
<item><title>Episode 23 – Unstoppable Big Money Speaker with James Malinchak</title>
<guid isPermaLink="false">https://pinecast.com/guid/58ed0871-7497-462d-90ad-1883d4dd5a18</guid>
<pubDate>Wed, 02 Mar 2022 12:00:52 -0000</pubDate>

<itunes:duration>00:51:28</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/1d580bbc-dc59-41bb-8382-20c7f354d3fd/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>James Malinchak is known to many as the “Big Money Speaker,” because of his success as a speaker, a motivator, and an inspiration to those who hear him. When I use the term “unstoppable” I refer, as regular listeners know, to a mindset that people adopt that helps them move forward even in the face of extreme adversity.
 
James discovered early in life that he would have to adopt his own unstoppable mindset if he wanted to survive and succeed first in the world of finance and then as a speaker who could coach and inspire others to raise their own sights.
 
Mr. Malinchak has been an extremely popular speaker in the college speaking circuit. Not only is he a quite sought-after speaker, but he does make money speaking at colleges and elsewhere. His secret is simple. “If you don’t ask for what you are worth then you will never get it.”
 
James has appeared on the Television show, Secret Millionaire. He will tell you about his experiences and through them you will get to meet a man whose life philosophy is refreshing, positive and unstoppable.
 
I look forward to hearing your comments after you listen to James. Please email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a> and tell me what you think of this interview.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a>
 </p>
<p><strong>About the Guest:</strong>
James Malinchak is recognized as one of the most requested, in-demand business and motivational keynote speakers and marketing consultants in the world. He was featured on the Hit ABC TV Show, Secret Millionaire and was twice named National “College Speaker of the Year.” James has delivered over 3,000+ presentations for corporations, associations, business groups, colleges, universities and youth organizations worldwide. James can speak for groups ranging from 20-30,000+.
 
Giving back is a big part of James’ life as he has raised over $1,000,000 for various charities and organizations and has donated thousands of dollars of his own money to help others.
 
As a speaker marketing coach and consultant, James is the behind-the-scenes, go-to marketing advisor for many top speakers, authors, thought leaders, business professionals, celebrities, sports coaches, athletes and entrepreneurs and is recognized as “The World’s #1 Big Money Speaker  Trainer and Coach!”
 
For more information &amp; FREE Training, visit: <a href="http://www.bigmoneyspeaker.com/" rel="nofollow">www.BigMoneySpeaker.com</a>
 </p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:22
Well, hi, everyone. This is Mike Kingston, welcome you to another episode of unstoppable mindset. Glad you're here and hope you will enjoy the show. We have, I think a fun and exciting guest. Just listening to information about his company, big money speaker. Well, you can't get more exciting than that. Can you James?
 
<strong>James Malinchak ** 01:42
So it's it's better than little money speaker.
 
</strong>Michael Hingson ** 01:45
That is true. So everyone meet James Malin. Check and James were really pleased and gratified that you came on the podcast today.
 
<strong>James Malinchak ** 01:53
Thanks for having me, Mike. I appreciate it and hope to inspire some of your your great listeners.
 
</strong>Michael Hingson ** 01:59
Well, we're glad you're here. Well, let's let's start off and see what what we can learn. So you, you've been in the speaking business as well. But tell us about your last little bit. When you weren't obviously you were born like the rest of us. And where does it go from there?
 
<strong>James Malinchak ** 02:14
I was born in a van down by the river, right? And now what every motivational speaker says.
 
</strong>Michael Hingson ** 02:18
Either that or you were born in a log cabin. Yeah.
 
<strong>James Malinchak ** 02:22
Yeah. No, I grew up in a tiny steel town outside of Pittsburgh, Pennsylvania population of about 6000. Great folks. We didn't have much grown up dad was a steel worker and mom was a lunch mother serving lunches to us kids at school. So I had some big dreams and goals. And one of them was the play college basketball. So I accepted a basketball scholarship to the University of Cincinnati, right out of high school. And then my coach had gotten relieved of his duties, which is a great way to say he was fired. So I ended up transferring and playing in Hawaii. And unfortunately, in an exhibition game, I caught a pass twisted my knee and ripped up my knees. I was I was done. And so I moved to Los Angeles. My career, dreams of playing pro basketball were done. And I moved to Los Angeles and started my career as a stockbroker. I worked for a major Wall Street investment firm, and won some awards. They're very early in my young years, my first year starting out opened up about 200 Some accounts. And so my phone rang one day. And it was a gentleman, he said, Hey, my son works with you there in the office. And he said, You just really smashed it did really well, I'd love to have you come and talk to my employees. And I said, I don't I don't really speak and do that kind of stuff. I'm just an advisor. And he said, Well, we only really need you to talk for about 40 minutes. And so I don't really speak or do any of that kind of stuff. You know, I don't even know what that means. And he said, and I'll pay $5,000. And I said I speak I speak. I speak.
 
</strong>Michael Hingson ** 04:01
Hallelujah.
 
<strong>James Malinchak ** 04:05
Mama didn't raise no for Mike. Yeah, somebody wants to pay you to show up and talk your yo, you're saying the same stuff anyway. And now they're going to pay you. I said, I mean, I don't know what this means, but I'll do it. Easy. Yes. So I went and did it. And on a scale of one to 10 I was probably in my mind that was a negative two. I mean, I thought I was so awful. You know, just a bad presenter. And he came up and he said that was great. And I'm like, Who were you watching? You're watching me because I was terrible. He said, Well, this first lesson I got he said you might not be a good orator presenter. But you're great at telling your story with your message that inspired my folks to want to be better. I'd like to actually have you come back and do it for a couple different divisions two more times and and would it be okay if I paid you the 5000 bucks each time and I was like Yeah, okay, like really? You thought I was good? He said, No, you weren't like good presenter, but your information was really good. And so I did. And, and I couldn't believe it. I was like, holy cow. I did three talks, and they paid me 15,000 bucks. So guess what I did, Mike. I did a really smart thing, buddy. I went quit my job.
 
</strong>Michael Hingson ** 05:23
And you learn how to be a better presenter, right?
 
<strong>James Malinchak ** 05:26
Well, let me tell you what I did learn. I learned that. Bookings like that don't fall out of the sky. No. And I was very blessed and lucky on those three, because I blew through my life savings. And I was so financially destitute and broke that I was forced to work in a video store Montrose video in Montrose, California, and I made seven bucks an hour. And I lived in an apartment that had bars on the windows, and it was $400 a month to rent the apartment in Los Angeles. Yeah. And so yeah, a Top Ramen noodles, a pasta diluted with pot with a spaghetti sauce diluted with water, because it would last longer. And I did that for three years. Because I didn't realize I was running a business, you know, and I thought magically cheques were just gonna fall out of the sky for me, and that never happened. So I was on the phone with a mentor. And he was worth about $500 million. And he knew me since I was a kid. And he said, Hey, you know, you can have the best most impactful message in the world, you can have the biggest heart and want to change lives and help people. But if you don't learn how to run this thing as a business, you're gonna be in for rough roads. And so if he told me to eat the pencil, and it would make me successful, I would do it because he pretty much everything he's told me has worked in my life. So I went on, I started learning the business, and how do I do this. And, you know, and that's why my logo today for big money speaker on my shirt is a coin. Because I always say there's two sides of the coin, in speaking or for any business, number one you have what you do to serve people and help people and make a difference, or your message or your information. But then there's a flip side of the coin, it's called the business of speaking. And so once I've mastered the business of speaking and didn't worry about whether I was a great presenter or anything, that's when I went from zero and then book 40 talks the next year, and then 100 talks, the paid talks, not free talks, paid talks the next year. And then never when I was doing full paid speaking that ever book less than 100 paid talks and my busiest year, as I did 157 locations, 157 locations in some locations, I got six checks, or five checks like Valencia Community College in Orlando, Florida has six campuses. So when I went to Orlando, one location, I spoke six times and got six checks. So that's how I did it. Now I've done over 3000, some paid presentations, and very blessed that I've met a lot of cool people and hopefully in some way help them.
 
</strong>Michael Hingson ** 08:06
And, you know, that is what it's all about. And the reality is a lot of people don't view speaking is a business. And a lot of people who speak don't use speaking as a business. I actually had a conversation with someone that's involved with authors. And we were we were talking about authors and speaking and she said, The problem is we book authors, but you got to understand they're not professional speakers. And I said, you're viewing you're booking authors to speak, of course, they're professional speakers. What am I missing here?
 
<strong>James Malinchak ** 08:44
Well, if someone got paid to show up and talk them their professional, not
 
</strong>Michael Hingson ** 08:49
exactly. That's what I would say. I remember the first speech I gave, I don't know how much you know of my story. I'm sure Michelle told you some. But we were in the World Trade Center on September 11. And came out and the media got the story. And a couple of weeks later, we got a call from a gentleman in New Jersey, and he said, I'm a pastor in a church. We're just holding an evening ecumenical service for all the people who were last in the World Trade Center, who are from New Jersey. And we'd like you to just come and take about five or six minutes and just briefly tell your story. And, you know, we can't pay or anything. By that time, I had actually started getting calls from people who said, We want to pay you to come and speak and of course, my belief was being in sales. Why do I want to sell computers when people want to pay me just to talk, you know, but but I said I would come in and speak to this group. And this happened before any of the paid presentations actually took place. But I made the mistake. I love to say it that way of asking him how many people are going to be at the service, probably 6000. So my first speech was a brief one, six minutes, but to 6000 people in an open air service in New Jersey, and it was fun. And hopefully we moved people and it kind of went from there. So I know exactly what you're saying.
 
<strong>James Malinchak ** 10:11
That's fantastic. Congratulations on that.
 
</strong>Michael Hingson ** 10:13
It was it was a lot of fun. And you know, it is in part about serving people, but it is a business as well. And it's great when you can, can put the two together.
 
<strong>James Malinchak ** 10:25
Absolutely. That's why I say there's two sides of the coin. Right, right. And by the way, not just for speaking, but for any entrepreneurial business out there, I've done 2000 2000 plus one on one consulting for business people. And it doesn't matter what they're in, whether they're a dentist, whether they are running a seminar company, whether they're opening a chain of restaurants, you know, there's the one side where you serve folks, and you help them and you make joy in their life with your restaurant with your food, your service, but don't flip side, there's this thing called the business of you got to figure out how to get people to come to your restaurant, how to get them to keep coming back how to get them to talk and refer others how to set your restaurant up to run on systems, you know how to hire retain great people. I mean, that's all business that has nothing to do with the first side of the coin that has everything to do with running a business.
 
</strong>Michael Hingson ** 11:18
So you learn a lot of that, I would assume and developing that mindset from the fact that you were in an investment firm for a while that that had to have an influence on all that. I would say
 
<strong>James Malinchak ** 11:30
yes, a little bit, but not really a lot, because that's not an entrepreneurial business. That's corporate America. Sure. Right. And so, you know, they're trained, I always say that, you know, they're trained a lot to do the same thing. And deliver, you know, you go from one office to the other, all the managers are saying the same thing, doing the same thing. So it's pretty much corporate run, coming down from the shareholders and the board and CEO, CFO C level execs. So when I ventured out, I'll tell you the big one of the big mistakes that I made with speaking when I've ventured out into speaking, I didn't realize it was an entrepreneurial business, I just thought, Oh, this is fun, I get to speak and talk to people and this guy paid me money. So this is pretty cool. And I never realized that this is no different than a flower shop and opening that or, you know, restaurant and opening that or a chiropractic office and opening that. You know, a lot of times folks get into speaking and don't realize that it is a actual real business, a real professional business. And that was my one of my big mistakes in the beginning is not grasping that I just thought this is the coolest thing in the world. I get to speak and get paid holy, wow. I never thought of it as a real business.
 
</strong>Michael Hingson ** 12:50
But nevertheless, with with the training, you had your your mind, internalize that. And you came to that realization that it was a business.
 
<strong>James Malinchak ** 12:59
Yeah, very quickly, I realized. And then the other thing I realized is like me and it's no one's fault. They've never been taught this. Most speakers, authors, trainers, coaches, if you will never actually run it as a business. It's a hobby. And they don't have systems in place. They don't have a prospecting tool. They don't have referral mechanisms in place. You know, they don't have upsells downsells cross sells, and I didn't either, and it's all because we're never taught that. I work with a lot. I coach a lot of celebrities now and a lot of pro athletes. I just met I was in. You mentioned trade centers. I was in San Diego speaking it was myself. Emmy award winning TV host Leeza Gibbons, good friend of mine that I've helped and Nick Lowry used to be the kicker for the Kansas City Chiefs all time leading kicks kicker for the Chiefs all time leading scorer Hall of Fame. And I had a chance to have lunch with a guy that played for the Yankees and one four World Series. He knew I was speaking he saw me on social media, he asked if we could meet for lunch and coffee. And we talked and, you know, it was the the same sort of situation. He's like, you know, I played for the Yankees and won World Series play with Gary Jeter or Derek Jeter, and all these you know, talk Yankees, and Steinbrenner, you know, learned a lot. And I want to get into speaking and I said, Well, you do know you're running a business, right? And it's wonderful. You played for the Yankees and won all these World Series. But that doesn't mean you're going to get booked. What means you're going to get booked is when you actually reach out to the people who have the budgets and make decisions and actually get them to book you. And then get them to book you for four talks instead of one and then get them to book you for four talks plus consulting and coaching for their C level execs after and they said that's all business thing. You know, and so that's what I try to impart on people now is right out of the gate, because I told him I said you're gonna you're gonna have a good message about winning World Series and all the stuff you went through and the ups and downs. But if you don't learn this stuff, stuff, all that stuff is never going to be able to share be shared and impact people because you won't know how to get to decision makers, and you won't know what they're looking for, you won't know how to let set fees, then you won't know how to roll it into $100,000 Follow up consulting contracts, etc. And so that and that was that was something I was never taught. And that's something I don't think people are taught. We just get into it. Hey, you got a great message, go talk. Okay. So I really try to impart the entrepreneurial business knowledge that I've been blessed to gain over the years that has helped me go from working in a video store making seven bucks an hour to literally generating millions of dollars as a speaker.
 
</strong>Michael Hingson ** 15:42
Well, speaking of millions, you were on ABC Secret Millionaire, I remember that show. And I throw a blessing. I think I remember watching the one that you were on. But tell us about secret millionaire and it's not on anymore. That's too bad. But anyway,
 
<strong>James Malinchak ** 15:57
well, so there'll be touch on that the reason it's not on is because people started figuring it out. And see what happened is that you don't realize this unless, because all you see is me on television. And I'll get into the show piece in a second. But what you don't realize is that got 15 to 20 people around me, I have one guy who his whole job was to control the microphone. And like he would say, stop, stop, stop, we got to stop filming and be like why? So there's a plane, like, you look up and it was the plane like 30,000 feet and like nobody could see it or hear it. But he could pick it up, which meant it was going to be picked up on television. Right. So that was his whole job. We had people there, their job was to just carry the reflector boards to reflect the light to make sure that there were no shadows on my face as I was walking. I mean, so there were a lot of people around us doing this. So it's not like you could just show up in a town have 15 to 20 people around you with security police, you know, big lights, cameras, like on all angles of the street four cameras and, and not know something's going on.
 
</strong>Michael Hingson ** 17:09
What was your first clue?
 
<strong>James Malinchak ** 17:10
Yeah, exactly. So that's the reason why the ratings were fantastic. As a matter of fact, when I was on, we had over 10 million people that watched it that night that I appeared and to put it in perspective, Trump's apprentice Donald Trump's the apprentice was on that night and had 7 million. So we I had 10 million on mine, you know, which was so in other words, like the ratings weren't great. But they were people were starting to figure it out and trying to get on TV, because they knew that the you know, they would be awarded money if they were so it just it deflated the essence of the spirit of the show, which was. So for anyone listening, imagine if someone came and grabbed you by crane picked you up out of your current element and dropped you somewhere and said go ahead and live. And by the way, you're not allowed to have any credit cards, no watch, no cell phone, no outside connection, no internet access, no outside connection to the world. They want you to be fully present in the moment. And imagine if they then said, and for this entire eight days, while you're going to be here, we're going to give you a check to live on. And it's $44.66. Now go live. And we'll see you later. And that's what it was it was taken me out of my current entrepreneurial element, with no resources, dropping me in a place. I had no idea where I was going, which happened to be Gary, Indiana. Oh, boy. Yeah, if anybody knows anything about Gary, two things, number one, Michael Jackson and the Jacksons grew up there on 223 Jackson Street. And number two, at the time I went there, it was the number two murder place in the US. And I had no idea I thought I was going to Indiana to milk cows on a farm. That's all I that's what my perception of Indiana was. And so, and basically they put me there and my purpose was to go through their town. Look for amazing people working for organizations who were changing lives and making a difference. Friend them, start working for them in their, their charity, and then volunteering. And then at the end of my time, when I'm going to leave town I go to them. And I say, Mike, thanks so much for having me here and your charity, allowing me to come into your family and start helping folks and to work side by side. I really appreciate it. I have to head out of town now. But before I leave, there's something I haven't told you. And that's my whole acting. That's the only thing they told me I had to do. So that's my acting move. I had to say that and then pause so my acting move, but big debut of acting was I paused I'll do it again for anybody didn't hear. There's something I haven't told you boom, there we go. I had to pause for three seconds. Everything else was real, except they instructed me. I had to pause for three seconds after I said that, so, and then I rebuild my identity. And the reason for the pause is they wanted to get the cameras on people's faces to catch the what? Like, what? Oh, no, what's going on? Like, they want to catch that shock. And so then, then I just told him, I said, you know, I think what you're doing is amazing, you're impacting people's lives, you're making a difference. And I open up my checkbook, and I start writing them checks. To help further their mission, I wrote over $100,000 worth of checks to them. And hence the term secret billionaire. So that's the whole essence of this show. And Mike, I'll just say the last thing is this. One of the true blessings in my life, I met, not people I met angels, people are just serving and doing good to help the fellow man and fellow woman for no other reason than to help them true angels, Great Spirits of serving.
 
</strong>Michael Hingson ** 21:04
And that kind of thing is always wonderful and a blessing to encounter. And and define that there are people who are committed to doing that, and they do it very selflessly. And they get they get rewarded for it in various ways. And a lot of times, probably the investment world doesn't understand the rewards that they get.
 
<strong>James Malinchak ** 21:25
Well, so you're 100% right, my friend. When I was doing the media, I mean, I must have done five 600 media appearances to promote the show, maybe 1000. I don't know I did so many of them. I remember one one time we did. 300 was booked for 300 radio shows like satellite tours where I might I probably did 5080 shows in a day, you know, five minutes here, two minutes here, four minutes here. But that was on the Grammy red carpet. I mean, with all the celebrity Will Smith is right next to me, Justin Bieber, the Oak Ridge Boys, Nicole Kidman and Tom Cruise. I mean, everybody's right there. And so when I would do these interviews, no matter where it was, or to who it was, people would always say, so what was it like to be on that show? And I said, Well, it's called Secret Millionaire. And I appreciate the fact that it's kind of labeled around someone like me, the entrepreneurial millionaire guy, but this show is not about me, this show was about these unsung heroes, who are finally going to get their due and be recognized for the amazing work they're doing in their community, like you said, Mike, that no one ever hears about. So I always say, you know, it was called Secret Millionaire, but it was really about all these people who were doing amazing work.
 
</strong>Michael Hingson ** 22:40
And continue to do it. It's, yeah, it's a lot of fun. I worked for a nonprofit for a while I worked up at Guide Dogs for the Blind in salt shell. Yeah, and you know, it is all about doing it because you want to, and doing it because you know, you're accomplishing good things. And for me, of course, it's a little bit different than a lot of people who who work there. And of course, using a guide dog. It's, it's different. Because I'm also involved in trying to relay the message, you know, the average individual thing. So it's a blind person who's got a dog, the dog leads them around, never recognizing that the dogs job is to make sure that we don't fall off a cliff, it's still my job to know where to go and how to get there. And that's no different than you needing, needing to know where to go and how to get there. You use different cues than I do. But I give the dog that commands. And so working up at the school, even a lot of people at the school didn't really understand that. So it was and today as I travel and speak, it is all about input, at least in part, helping to educate people to recognize blindness isn't the problem. It's your attitudes and your misconceptions about blindness. That is a real challenge that we face. And the fact of the matter is that we should be inclusive as a society.
 
<strong>James Malinchak ** 24:00
Hmm, no, I love that. And kudos to what you're doing to help educate all of us who don't understand and better maybe shift our paradigm because we have false beliefs or false misconceptions. But yeah, it's it's amazing. It's amazing that when you just you know, I say that the secret to living is giving and when you come from a servant's heart, and you just truly want to make a difference. My dad and mom used to always tell me when I would do something good, like win an award like basketball or something and I'd come home Hey, Mom, Hey, Dad, I got this and they say, Oh, we love you, son that so proud of you. But remember, you didn't come into this world with anything and you're not leaving with anything. The only thing you got son is the difference that you make while you're here the impact that you make, the lives you change and the legacy you leave. And every time every time I made an award like some sort of warm throughout my whole life. Oh, that's great, son. We love you. We're proud Have you but remember, let it go right back into it. So you're
 
</strong>Michael Hingson ** 25:04
gonna take, you're not going to take those plaques and trophies with you when you leave
 
<strong>James Malinchak ** 25:08
100%. I just gathered dust. The it's amazing. It's funny you say that because I have some of those plaques and trophies from basketball or from when I was a stock broker and they literally are in a box in a storage unit. Right? Literally, that's it had been there for years. Yeah, 20 years, some of them.
 
</strong>Michael Hingson ** 25:32
I, when I first relocated to the New York area, I was there about a year and then got recruited away by a company that I had worked with some and knew the owner of. And I worked there for about a year and a half before I got recruited by quantum to open an office for them in New York, which we did in the World Trade Center. But this company, my first year out, I was number one in sales. And since I hadn't worked for the company before, they gave me Rookie of the Year plaque, which was great. And that was on my wall in the World Trade Center. When the building was attacked, of course, everything was lost. Two weeks later, this guy calls our house and I was in the city, meeting with someone at the time, of course now after 911. And he didn't know whether he's alive or dead. He talked to my wife and finally got up the nerve to say why he was calling. And she said, Well, he's in the city meeting with someone right now. And she said, you could just hear the relief in his voice knowing that I was alive. Well, we met up and he gave me this plaque, this rookie of the year plaque he worked for 9x now part of a reason. He found that plaque in the pile grounds away, counted up. And it's just it is one of those things. So it's taken on a whole lot more meaning but it still is a plaque and it's it's really still what you accomplish.
 
<strong>James Malinchak ** 26:59
Wow. That's unbelievable that it survived that. You know, what a what a great Wow. I'm speechless, literally speechless.
 
</strong>Michael Hingson ** 27:09
I it was amazing. When he he found it, he cleaned it all up, it was still in great shape, it still is in great shape. And it's just kind of one of those memories that you have. And memories are good things to have. So it's okay.
 
<strong>James Malinchak ** 27:23
Oh, yeah, absolutely. But you know, it's the memory I don't I don't really care about the the tangible trophies and all that I have. You know, hopefully, by doing some of those accomplishments, I was able to make someone's life better that that's what really matters to me.
 
</strong>Michael Hingson ** 27:39
Sure. It's, it's about what you said, it's about what you do. The rewards and all that stuff are great. And the money is great. And we do need money. And that's the way the world is set up. But still, the bigger rewards are what we do to help people and and the things that we accomplish and can look back on and say, I made a difference. Well, what I?
 
<strong>James Malinchak ** 28:01
Yeah, what I tell folks all the time, I said look, and I asked a friend of mine and you may know him neato Cobain. Nieto used to be the past president of something called the National Speakers Association. And he's the president of High Point University in High Point North Carolina right now a great phenomenal, one of the best speakers ever. And they came to America with $50 in his pocket. And I asked him one time we were sitting in the back of a room, we're both speaking at a Dan Kennedy marketing event. And I asked him, I said, neato. I just Just curious, I've always wanted to ask you this. I said, you're amazing philanthropist you give you serve, you know, you're you're pretty much running this university and taking no payment just because you want to do it and help people help kids. And I said, I know money's not everything. But how would you frame it? He goes, Well, I put money right up there with oxygen. Yeah. So what do you mean? He said, Well, I mean, you gotta have it. Everything we require in life is money. And it's, it's ridiculous for people to think that like, it should be a focus. And then so I always tell my talks, like I said, look, the more money you make, and I tell speakers this all the time more money you make, the more you can give away. Yeah, there is that. The more money you make, the more you can feed people who are hungry. The more money you make, the more you can build roofs for churches, or you could build water wells, or like I have, and I don't ever really talk about my philanthropy, but I have, you know, schools I've built in Africa, for kids who were sitting on rocks to learn because they had no shelter. And I said, this, this is terrible, you know, we ought to be able to do something about it. And so I would give them a whole bunch of money. So we can build schools over there and get textbooks and get, you know, desks and so kids don't have to sit outside and the heat, but like think about it, it takes money to do that kind of stuff. All the pie in the sky. I hear what people talk about manifestation and the secret and all that I get it But at the end of the day, you got to write a check. And at the end of the day, you got to be able to buy tangible stuff. And if you don't have the money in your bank account, you can't build the school in Africa, all the wishing and hoping in the world and getting that school bill, that stroke in a check, to buy concrete to buy supplies to pay the workers to build get trucks to come over and help them build it that that takes money to do that. So I tell people all the time, make a lot of money in your profession, so that you can impact more people. Last thing I'll say is, you know, when I was helping to feed a lot of folks, you know, it was amazing because lunch meat, bread, Manet's drinks, that all takes money to buy it, you know, so that we could actually feed people, even if we made it, we had to hire workers and pay them to make the food so we could feed people. So anyone that thinks that money doesn't play into how big and well you serve, of course, you can serve with time, you can serve with talents, but at the end of the day, if you make some more money than you can help and serve and give back in a bigger way,
 
</strong>Michael Hingson ** 31:17
as you should,
 
<strong>James Malinchak ** 31:18
as we all should. Yeah, so I tell people make out gazillion dollars, don't keep any of that, give it away and help a lot of less fortunate folks.
 
</strong>Michael Hingson ** 31:25
Absolutely. So with things like secret millionaire, and so on, you have faced some pretty challenging things in your life. How do you do that? I think some people would say, without fear. And I know that that doesn't really make sense, because of course, there's fear. But how? How do you deal with challenges like that?
 
<strong>James Malinchak ** 31:47
Well, my sister Vicki, unexpectedly passed away years ago of a brain tumor. And when she was diagnosed with it, and it was about three months before she passed, I saw her in a hospital room and in a bed, you know, with medication and all these things happening, and never one time. Never once. Did I ever hear her complaint? Never once did I ever hear her say why me? Never once? Did I ever hear her, you know, say anything about that. And I thought that I watched my sister deteriorate and start to pass away. And I said, What the hell am I complaining about? This is a human being that lost her life. And there we know many people, everybody knows someone that lost a life. And so that really changed me and made me realize that why am I scared of things? She wasn't scared of transitioning out of this world into a different place. What I'm going to be scared because I haven't tried something. And by the way, psychologists tell us that human beings are born with two fears and two fears only the fear of falling. And the fear of boom, loud noises. No. So if you have any other fear in your life, that means you created it, and you manifested it. And basically, you know this, whether you think about something good or bad, it expands. So if you think about fear and nervousness, and oh my gosh, here's the thing I learned Mike, when when we say I'm scared of this, I'm worried about this, oh, my god, well, then isn't the focus on you. And so what I do, and all I do in my talks is try to share people with people what I do that works for me, and if it works for you, great, use it. If not, they've crumble up, throw it away. I'm not here to tell you that, like I have figured everything out, I just figured out a couple things for me, and maybe these will work for you. And so what I tell folks is, when you're fearful, either one you haven't practiced, you haven't honed it, you don't have your skills down. Number two, maybe it's brand new, and you haven't tried it before, right? Like first time we tried to ride a bike or something. We were fearful everything we're always first time we started a job, we were nervous. But the third thing to realize is, is if you weren't born with that, right? It's because there was two fears fear of falling and fear of loud noises. So it's Fe AR is, is you've heard this before false evidence. It's false evidence because you weren't born with it, it appears real, because you focus on it and blow it up in your mind. Right? And so then we start the fourth thing is to focus on what what if like, Oh, what if I screw up? What if this doesn't work? I'm scared because of and then you think of a negative but what if you turn that into positive energy? And said, I'm so excited about this? Because I get this opportunity to and then fill in the blank? Yeah. So change your languaging change the way you think about it change the way you act toward it. And the last thing the fifth thing I always say is this for myself. This is part of the process. Because everything I started that was brand new, I was always nervous about and fearful. That's just part of the process. Now, I'll get through this. And then I'll look back on it the same way I look back on learning to ride a bike or learning to drive a car. And I'll look back on this situation and say, What was I so nervous about that nonsense?
 
</strong>Michael Hingson ** 35:22
Well, and one of the things that that I have learned, especially over the last 20 years, and internalizing September 11, and so on is we do have fears they do happen. And some of those fears can be pretty overwhelming. But they're overwhelming, because we haven't developed a mindset that allows us to look at them, analyze them, which you can do in the blink of an eye, and be able to move forward with we've got this pandemic going on around us. And I submit that a lot of the people who choose not to get vaccinated not to wear masks who claim it's all a hoax, are really reacting out of fear, rather than recognizing there is something going on here. And we can be proud proactive in dealing with it. But mostly controlling our own mindset, so that we can move forward in the circumstances, and deal with them successfully. And with the World Trade Center. There are still people who I know who are afraid to fly because they saw the airplanes hit the towers, or they're afraid of other things, they won't go into tall buildings. And they developed these fears. And as you said, they they let them expand, rather than della developing a mindset to look at how to overcome them or use the fear because they're, there's a part of fear, that's a biological reaction. But use the fear to your advantage to allow you to be motivated to move forward.
 
<strong>James Malinchak ** 37:03
Right, and you can control your fear. People don't realize that but if you studied neuro linguistic programming and timeline therapy, you could step out of it. Look at it almost as a movie going by see it not actually being engaged and let your emotions be shifted by the situation. And you literally can control that. I'm not fearful, I'm looking at it. And I'm fearful because I'm in it. But if I step back and just look at it metaphorically, then what am I really fearful of it makes no sense. And I'm watching this go by instead of actually feeling it inside of me.
 
</strong>Michael Hingson ** 37:37
Exactly right. And using what's going on to heighten your senses. So traveling around the stairs at the World Trade Center was not a big deal for me. But I had developed a mindset, because I learned what to do. In the case of an emergency, I consulted with Port Authority, security people, I learned the complex and so on. And I did all that because I ran an office and I knew darn well that if there were ever an emergency, especially if we happen to be in an area that was smoke filled, all you light dependent sighted people are going to have a world of hurt trying to figure out how to get out because you can't see where you're going. And then would take us normal people to get you out. So I, I learned what I needed to know. But I was the leader of the office. So it was my responsibility to do it. But what I didn't realize until later was that was developing a mindset that says, okay, things are happening. You don't have control over some of the things that are happening, perhaps. But you can certainly use all the information that you have and all the knowledge that you've gained to work through it.
 
<strong>James Malinchak ** 38:41
Yeah, absolutely. 100%. And preparation, I think is a big thing, too. And then there's, there's something too, they teach at Harvard Business School that I always loved. And it's called Future Perfect planning. Right, you plan for the future. And that means good or bad. There's a great book one of my favorite books of all time, and I've read about 5000 Some books now, over the years and one of my favorite books of all time and includes listening to books on audio, I don't want you to think that I just read them. I actually listened to a lot I listened to read, if you will. But it's called the positive power of negative preparation. And it's all it's all about preparing for the negative, there's a positive force in preparing for potential negative situations because God forbid if something happens, as you know, not always are we fully prepared, but at least you have some sort of preparation, an idea of how to handle it as a situation. And so I remember reading that book about 20 Some years ago changed my life because I was like, Oh, I'm not as fearful as certain situations. If I'm preparing for them, there is a positive power in negative preparation, meaning preparing for the negative.
 
</strong>Michael Hingson ** 39:55
You're not going to be able to prepare them for everything that happens but it's really developing the tools that give you the ability to deal with whatever happens, correct? Yeah. Yeah. And it's an it's something that all too often we don't do do, but it is developing those tools, that's really the big issue that we have to deal with, and should deal with. And fortunately, I did that. Yeah, I'll give you
 
<strong>James Malinchak ** 40:21
an example. You know, you mentioned the terrible 911 tragedy, which, you know, God bless you that you were able to pull through that. And, man, just, it's an honor talking to you, and you're the first person. And I'll always cherish this first person that I've met in my life to actually survive that situation. So it is truly an honor to be able to know you a little bit and talk to you about it. It's a special bonus for me. But I've never flown the same way ever since. You know, I have a friend who's a when now he's retired, but former CIA agent, and I hired him to consult with me and share ideas on how you know, I'm a speaker, I'm out there, I'm traveling, like how do I protect myself with something I'm on planes all the time. And he gave me a tool or resource, if you will, like I carry what a lot of the CIA officers carry what's called Tactical ink pens, they're pens, but they're tactical, meaning that they have a steel core center, so that you can use them in any situations, and they make them through metal they you can make through, that's the only type of how do I want to say defending mechanism that you're leaning, it's really nice, and that you can actually get through metal detectors, the TSA, right. And all of all of the Secret Service people carry him all the CIA officers, and so I was able to get them through him. And so I carry those on flights in my belt. So literally, they're with me at all times. Now. The other thing is situational awareness, he taught me of knowing where the fire extinguishers are on the airplane, in case someone does do something, you can get to a fire extinguisher, blow that smoke in their face. And with your tactical pens, you'll be able to take them down, taught me techniques to take someone down and disabled people, if they have a knife or box cutters or any kind of object. Well, those are all tools, if you will, like you put it. And thank God and 20 some years, I've never ever had to do any of that. But I never get on a plane without knowing where the fire extinguishers were a matter of fact, I'll tell you this, when I booked my flight, I always took a seat near where the fire extinguishers are, in case, just in case that one time, I need to jump up and grab one of those fire extinguishers. I know where the tool is. And I was prepared by him on how to attempt to handle that situation.
 
</strong>Michael Hingson ** 42:51
That is most important, the mental tool that you draw in the knowledge and the mindset that you could put that mental tool to work and do whatever you needed to do. I mean, you can think of any number of people who could have those same physical tools, but would freeze up or not know what to do to really use them in an emergency.
 
<strong>James Malinchak ** 43:15
Sure, absolutely. Well, I'll tell you my mental. My mental motivation was taught by my father, I'll never forget he said I'd rather be judged by 12 than carried by six. Yes. I'd trust me, I would have no problems going through that. I don't know how you want to call that. The techniques and the system he taught me? Because what's the adverse effect? Possibly not making it or having others harmed or children harmed for no reason? So that's my motivation. Is it to sit here or do something? Yeah. And if you know what to do and have the confidence to do it, that's really important. And I'll tell you if I didn't know what to do, I wouldn't probably have that confidence. Sure. I wouldn't. I'd probably be nervous and fearful and doubt but because I know step one, this step two is this step three is this got it? You know, here, I'll tell you some LC Tom, because I think it's really important step one, you grab the magazines in the seat, rest and you put them around your waist inside of your pants, because if someone has a box, cutter knife, etc, that's the first place they're going to try and stab you. So if you have padding there, then it doesn't work. You know, second thing is you have your tactical pin in your right hand and you have the fire extinguisher in your left and you blow the fire extinguisher and you step through the smoke because they're going to put their hands up and block their face. You step through the smoke and you go right for their midsection because that's the largest part of a human being. Right so my point is this not to say like this is a self defense podcast, but But it's he gave me step by step of stuff that logically made sense therefore, not as known. Nervous, not as fearful to possibly use those techniques and engage in the system, if you will, I didn't know that, oh, I would be completely fearful and nervous.
 
</strong>Michael Hingson ** 45:11
Sure. But you made a choice.
 
<strong>James Malinchak ** 45:15
Yes, 100%.
 
</strong>Michael Hingson ** 45:17
And that was to learn, which is what it's really all about. And by making the choice and by developing the mindset to deal with fear, and to deal with different situations, and understand as much as you could about different situations, you can live in those kinds of environments, and, and be more unstoppable to use the vernacular of the title of the podcast, but it is all about understanding what you can do and what you can I suppose there is something to be said for Harry Callahan and Magnum Force, A man's got to know his limitations, but you know, you got to really know them, and you know them best by learning them.
 
<strong>James Malinchak ** 45:53
Correct? Yeah, exactly. Mike, I just want to share with you, my friend, I got about two minutes. And then I've got to jump on the next podcast that someone has.
 
</strong>Michael Hingson ** 46:02
Real quick. Why is Why do you consider public speaking the highest paid profession? Well, because it's the
 
<strong>James Malinchak ** 46:11
only profession I know, where you don't have to have any college or high school, even education. You don't need a master's degree a PhD, you need no actual, I hate to say it this way. But real skills, in order to do it, all you have to have is some sort of life experience or, you know, some sort of thing that you figured out that you want to share with others that would help them some sort of steps to teach them. And anybody can do, it doesn't matter if you're tall or short, rich, or poor, young, or old, male or female, doesn't matter where you came from, doesn't matter where you're going, you know, it's the only profession I know, last thing I'll say is where the the more jacked up, you've been in your past, the actual law you're gonna make.
 
</strong>Michael Hingson ** 46:51
There you go. Well, this has really been an honor. And I am just as blessed to get the chance to talk with you. And I would like to find ways that we can work together and stay in touch definitely. I think it would be a lot of fun to do. And I hope that we can do it. And I think that you've offered a lot here. And you've demonstrated that you clearly are able to deal with a lot of different situations. So I appreciate you being here. How can people reach out to you or learn more about your get a hold of you?
 
<strong>James Malinchak ** 47:23
Thank you. First of all, it's an honor and a privilege. As I said earlier, you really put a special imprint on my heart, being able to meet someone who went through such a historical, devastating situation in our world. So thank you for allowing me to come on and share with some of your great listeners really easy. I'm on this mission to I took my four day big money speaker boot camp, and I actually have written it into a book. And it's over 250 pages. I'm giving it all away for free. It's how I can leave a legacy and the biggest, better best way. There's nothing to pay, you don't have to get a credit card. You just simply go and download it in a digital format. And please pass it around to anybody that you think it might help. It's www dot fri speaker <a href="http://book.com" rel="nofollow">book.com</a> www dot fri speaker <a href="http://book.com?" rel="nofollow">book.com?</a>
 
</strong>Michael Hingson ** 48:19
Yes. Really cool. And people can find you that way. Is there an audio version?
 
<strong>James Malinchak ** 48:24
Yes, we actually have an audio version as well. And at some point, we'll also have a video version too. But right now it's the book and then the audio book as well.
 
</strong>Michael Hingson ** 48:35
Cool. So free speaker <a href="http://book.com" rel="nofollow">book.com</a> Correct. Well, James Belichick Thank you very much for being here. It's been an honor. And for anyone who listens to this, please go. Wherever you get your podcasts and give us a five star rating. We would appreciate it. If you'd like to comment or reach out to us in any way you can reach me at Michael H I M i C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>, who didn't get a chance to talk about accessiBe, but we should sometime it's a great way to make websites more usable and accessible. We got to look at your website and see if it's as accessible as it could be James.
 
<strong>James Malinchak ** 49:16
Well, thank you, Mike. I appreciate it. Thank you so much, my friend for having me on.
 
</strong>Michael Hingson ** 49:20
Thank you. It's been an honor. It's my honor. You beat you to my friend.
 
**UM Intro/Outro ** 49:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Big Money Speaker with James Malinchak</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/58ed0871-7497-462d-90ad-1883d4dd5a18.mp3?source=rss&amp;ext=asset.mp3" length="34852644" type="audio/mpeg" />
<itunes:episode>23</itunes:episode>
</item>
<item><title>Episode 22 – Moving Forward No Matter What with Sheldon Lewis</title>
<guid isPermaLink="false">https://pinecast.com/guid/06b73917-b8e5-4a3b-91ee-4a19a23c74dd</guid>
<pubDate>Wed, 23 Feb 2022 12:00:11 -0000</pubDate>

<itunes:duration>00:50:03</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/32ed1534-9ad0-4b24-b080-aec29c11fda2/UM022_-_Moving_Forward_No_Matter_What_with_Sheldon_Lewis_Cover.png.jpg" />
<description><![CDATA[<p>What would you do if you learned that you were losing your eyesight? That was a question today’s guest had to confront fairly early in his life. As you will hear, it took Sheldon Lewis many years to fully grasp the fact that his life was changing in a way over which he had no control. Even so, as you will discover he did continue to live life as he lost his vision.
You will get to discover how today, Sheldon has turned what many would call “the end of the road” into a fascinating and successful career. Sheldon today helps not-for-profit organizations become more inclusive and how he uses accessiBe’s accessWidget to help websites become available to persons who happen to be blind or who have other disabilities.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About my Guest:</strong>
Sheldon Lewis is an experienced Sales Director and Partnership Maker. With 40+ years as a business executive, he has had several exits, managed cross-functional teams, consulted on SaaS tools, and expanded businesses globally all whilst being diagnosed with the rare disease Choroideremia as a child which has rendered him to lose his eyesight throughout his life.</p>
<p>Sheldon's business travels have taken him from Eastern Europe's to South Africa to the Middle East and China where he took 40 trips and got to know the airports and the people very well. Sheldon's extensive background in the Textile industry has helped him through life in his various corporate functions and the constant trait of adaptiveness has given him the courage to find practical tools to navigate the daily challenges that come along without being blind.</p>
<p>Today, Sheldon works as a Non-Profit Partnership Manager at accessiBe fostering strong relationships across the disability community and advocating for a more inclusive web.</p>
<p>Outside of business, Sheldon is a passionate car enthusiast, biker, skier, sailboat skipper and walker - Sheldon has now turned his physical fitness to the indoors and outdoor walking on flat surfaces for safety reasons.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p><strong>accessiBe Links</strong>
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:23
Well, hello, again, this is Michael Hanson, and we appreciate you coming wherever you may be at the moment. Thanks for dropping into unstoppable mindset. We're glad you're here. And we have I think another fun episode, we have a person to talk with a person who I've gotten to know over the past year, and who has become very much involved in some of the accessibility initiatives in the world. He works for accessiBe. His name is Sheldon Lewis. And he works with a lot of nonprofit organizations. And I'm sure he'll talk some about that as we go forward. But Sheldon has an interesting story to tell to demonstrate why he, like so many people is and can be unstoppable Sheldon, welcome to unstoppable mindset.
 
<strong>Sheldon Lewis ** 02:08
Hey, I'm glad to be here. Mike. Nice to see you today.
 
</strong>Michael Hingson ** 02:12
Glad you're here will tell me a little bit about your your life you have not been blind all your life.
 
<strong>Sheldon Lewis ** 02:17
No, I was lucky in that I was born with sight. But I have a slow acting degenerative eye condition called Kreuter Rivia. And this has reduced my vision by about five to 7% a year. And I was night blind by the time I was nine and 10 years old. And but I lost most of the rest of my site in the last 15 years. So unlucky, I had Satan for most of my life.
 
</strong>Michael Hingson ** 02:50
So you know, just to pick on you a little bit, I don't know whether that's luck or not, you know, there, there are a lot of people who have eyesight and look what they've done with the world. I think that it's a different point of view, needless to say. But I also I think that that having eyesight certainly gave you the ability to learn how, if you will, a lot of people see the world and now you get to look at how people see the world another way. And what do you think? Do you think that one one way is really worse than the other way? Or what do you think about not having eyesight as opposed to having eyesight?
 
<strong>Sheldon Lewis ** 03:30
You know, it's a funny thing that you asked that question. Because all my life, I said, Would I rather have another kind of disability? And the answer is no, I wouldn't. And I'm perfectly comfortable with losing my sight because that's what no one is going to happen all of my life. So I've adapted along the way. And I'm okay with it. It's not the best situation, I'd rather have sight. But that's my life.
 
</strong>Michael Hingson ** 04:01
Yeah, I mean, you You were born with it. And you you don't have that sense as you used to. But at the same time, what you have learned to do is to accomplish tasks in different ways than when you're able to see I assume that you've you've done that.
 
<strong>Sheldon Lewis ** 04:21
What I haven't learned to do yet is drive blind.
 
</strong>Michael Hingson ** 04:26
Why is that?
 
<strong>Sheldon Lewis ** 04:29
The technology is not there yet.
 
</strong>Michael Hingson ** 04:31
Exactly right. There are there there are examples of people driving the the National Federation of the Blind back in 2011 conducted a a demonstration of a car that a blind person could drive it was a standard ford escape but they put some additional technologies on it to give a driver the information necessary to be able to drive in this case around The Daytona motor speedway. Sounds good to me. And yeah, it's not ready for for primetime and for street driving yet, but the concept was proven. If you haven't seen it, go watch the video. It's at www dot blinded driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>. Blind Driver Challenge not org. It's It's fascinating. The reality is, and I think you're touching on it. Blindness isn't really the problem with most things that we have to deal with it as is it?
 
<strong>Sheldon Lewis ** 05:29
No, it's just a challenge. And the challenge is to overcome the challenge, so that you can keep on living and doing what you want to be able to do.
 
</strong>Michael Hingson ** 05:41
What is the biggest challenge that you find in the world being a person who happens to be blind?
 
<strong>Sheldon Lewis ** 05:49
Oh, the biggest challenge, I guess, is around accessibility, and doing things as a couple with my wife. Those are the two big challenges. I think. If I accessibility, I mean, how to use websites, how to walk around on the street, how to maneuver without getting hurt, and things like that.
 
</strong>Michael Hingson ** 06:20
So in overcoming those challenges, what would you like to see occur that that maybe hasn't really happened yet?
 
<strong>Sheldon Lewis ** 06:31
Well, I wish that more companies would adopt accessibility to their websites, there are many technical software's that aren't accessible at all. And those really prevented me from using those tools in my work life. As far as getting around outside, if there was a technology that was like those new glasses that are available from Google, but also combined with a GPS that could, you know, guide me and tell me, this is coming up stated left, oh, and I would let them know what store I want to go to. And it would guide me right there all in one, and then be able to go into the store and do my business by myself. That would be really ideal.
 
</strong>Michael Hingson ** 07:31
Of course, today, you can do that to a large degree using let's say an iPhone, because you can use some of the map programs, blind square and other apps on that. And accomplish those same things. Although there is an advantage to being able to wear glasses. The problem is that, at this point in the world, we haven't really seen a pair of glasses developed that will have a long enough battery charge to be able to person to work all day and accomplish the things that they want to do much less than having the other interpretive information that you want
 
<strong>Sheldon Lewis ** 08:06
to have. Yep, it will be great when it comes I don't believe we're far away. 5g will help that I guess. And I think battery will happen sooner or later. Even if I have to wear a battery pack on in my in my pocket or something with a wire attached to the glass. That would still be okay.
 
</strong>Michael Hingson ** 08:26
So, as you are growing up and losing some eyesight, you went to school I assume.
 
<strong>Sheldon Lewis ** 08:33
I went to school or went to University in Philadelphia. I live in Montreal.
 
</strong>Michael Hingson ** 08:39
What drove What did you graduate with? What
 
<strong>Sheldon Lewis ** 08:42
graduated with a textile management and marketing degree?
 
</strong>Michael Hingson ** 08:47
What took you there? What Why did you get that degree?
 
<strong>Sheldon Lewis ** 08:50
We had a family business, and it was in textiles. And I had always wanted to be in that family business. From the day I was diagnosed. I turned to my mother and said, How am I going to be in the family business if if I'm blind? And and that was the last time we discussed that? What did she say? She just cried. It was very difficult for her. Very, very difficult.
 
</strong>Michael Hingson ** 09:20
So how was your family dealing with blindness as you grew up?
 
<strong>Sheldon Lewis ** 09:24
Um, to be honest, they didn't help me very much. It was too tough a conversation for my mother to have. My father was, you know, a great father. But he didn't or couldn't talk about this blindness thing. And so I went about it by myself and never even told anybody that I was going to be blind until I had to stop driving. And that's when it all came up.
 
</strong>Michael Hingson ** 09:57
When did you stop driving? I stopped After you've stopped driving yourself that is, that's right.
 
<strong>Sheldon Lewis ** 10:03
I stopped driving myself when I was 30. I love driving, it was fantastic was my passion. And I still remember it very well.
 
</strong>Michael Hingson ** 10:13
All right, how old are you now?
 
<strong>Sheldon Lewis ** 10:15
Have 60 going to be 64? Okay,
 
</strong>Michael Hingson ** 10:18
so you have not driven for more than half your life? That's right. Okay, so you got a degree in the in textile management? And then what did you do?
 
<strong>Sheldon Lewis ** 10:30
I went to the family business, and then drove myself around, I opened up some factories, I traveled a lot to Europe, Eastern Europe, all over the world, Africa, and North America, of course. And then it became a little bit more difficult to, to manage that part of my life, because I couldn't drive anymore at night. And, you know, this is in my mid 20s. And going through tunnels was tricky. Because I don't really have to follow the lines on the roads, or the lights from the cars in front of me. And if there weren't any cars, it was a big problem. So I really had to give it up sooner than I did in here. After that, after that, I managed to, luckily stopped managing certain facilities that were outside of Montreal, and I started using the public transit system to get around and vote. Yeah, go ahead and kept on in the textile business until three, four years ago.
 
</strong>Michael Hingson ** 11:43
So you continued in the business, you were in the family business all that time? Yes. So did you essentially assume the responsibilities of the business?
 
<strong>Sheldon Lewis ** 11:54
I did. So as to the company. And it was, it was it was strange, because I had to keep on changing my abilities, and what I could actually perform as the President, as my eyesight went down,
 
</strong>Michael Hingson ** 12:12
how did your your family respond to that? Well,
 
<strong>Sheldon Lewis ** 12:20
I have my immediate family, which is my wife and kids, right? Well, they Yeah, it was, it was difficult for my wife, to see me lose my sight. My kids knew that I couldn't see at a very, very young age. So it kind of just was a natural thing for them. And they saw it happen. And we just dealt with it as a family. But between my wife and I, it was it was difficult at times.
 
</strong>Michael Hingson ** 12:50
How about your parents, they must have been seeing this change occur? And then you took over the business? Were they still around? How did they react to all of that?
 
<strong>Sheldon Lewis ** 13:00
Yeah, my mother passed away a long, long time ago. So she didn't actually see me go through this part of my life. My father, I worked with him up until the business closed in 2018. But again, we didn't talk too much about the blindness. He saw it happening. He didn't approach me with it very many times. And that's the way it was.
 
</strong>Michael Hingson ** 13:31
Yeah. And you just you moved on. So what did what was his job, as the business progressed, when you were president and so on?
 
<strong>Sheldon Lewis ** 13:39
He was chairman. We had, we had divisions in different countries. So he took on the management role in two of those divisions, I took the management role in the other ones, and I did all the buying. So it was it was tough to do the buying, as you can imagine, because when you can't see what you're buying, you have to rely on other people to to judge for you. And there's all kinds of trust issues that come with that performance issues. And, you know, they just didn't have the same ideas about what I wanted to target businesses as I did. So that was there were difficult times around that.
 
</strong>Michael Hingson ** 14:21
But you perceived what you needed to do and you pursued your dream.
 
<strong>Sheldon Lewis ** 14:27
I did. I tried my best, and I never let it get the better of me.
 
</strong>Michael Hingson ** 14:32
How come the business closed?
 
<strong>Sheldon Lewis ** 14:35
You know, circumstances changed a lot. It was it, the world became very focused on a huge selection of product, which meant a very large investment. And unless you had a very good distribution that work your a good portion or too much of a portion of those products didn't sell enough. So We ended up, you know, having to take financial losses based on that scenario. And we just couldn't blast that out. Yeah. Yeah.
 
</strong>Michael Hingson ** 15:09
Yeah, the whole market, in a lot of ways has changed. Companies have come along like Amazon and so on that, that do the things that they do. And of course, they even make products now, but still, they they come along, and that that changes the whole landscape. And is that a bad thing? Well, depends on, on who you are. But for you, but for you was just a change that the company could really continue to deal with, I
 
<strong>Sheldon Lewis ** 15:37
gather. That's it.
 
</strong>Michael Hingson ** 15:40
And so you went on. So when did you become totally blind?
 
<strong>Sheldon Lewis ** 15:45
I still see light. Everything is at fault, though. And I have no central vision. So my brain up until about five years ago, kept on saying to mice to itself, I could still see. And it was great, because I had this little cocoon of vision, that that allowed me to pretend that I wasn't blind. And only only in the last five years of, I've had to tell myself don't challenge you really are blind now. And you better get used to being going.
 
</strong>Michael Hingson ** 16:23
What did you do to prepare for that?
 
<strong>Sheldon Lewis ** 16:26
That's a very good question. I didn't want to prepare until I had. And unfortunately, the first thing I had to adopt was using a white cane. And I didn't do it until it was too late. And that's still quite late. After which point, I knew that I broke it because I wasn't using a cane. I knew that. So I started using it. And it was very difficult to, to, not to master, but to overcome the fears of of learning how to use it. And but, you know, I could still see more than I could later on. So my first experience with the white cane was less, less deep. Then, as time went along, that it needed, that it needed to be my skill set to improve as time next. I'm happy now I could walk anywhere in the city. And my biggest problem is when I get into a construction zone, or if I get lost, and if I get lost, I hope someone is around to help me and I don't, I'm not shy about asking for help. And at a construction zone in Montreal anyways. The there's always a construction guy on the live constructions that went anyways, there's always a guy who comes over to take me by arm and help me around the construction. So
 
</strong>Michael Hingson ** 18:04
yeah, there's a lot of construction on the world isn't there? A lot. It happens. We all we all get some of those kinds of things. And, you know, there are a lot of sighted people who get trapped in those things, too. But yeah, but we we do have our adventures in those kinds of environments. So you must have faced a lot of fear, when When did fear kind of really become an integral part of you having to deal with all this? Or were you? Were you fearful at the beginning? I mean, you learned at nine years old that you were going to be losing eyesight and so on. Was that a fearful time? How does fear enter into your life,
 
<strong>Sheldon Lewis ** 18:48
it was a very fearful time I went to the first time it became a problem for me, I went to summer camp. And, of course, activities take place after dark. And as dark as darkness came along, it was a problem I get, I get really scared. I didn't know that I should ask anybody for help. So I didn't. And basically, I went back to the cabin as early as I could. And so that I wouldn't have to bump into trees and trip over roots. That was a very scary time. Other times when it was scary was, you know, if I were driving, like I said before, and ended up in a tunnel, or a place where there were no lights on the roads. That wasn't very, very, very much fun either. Took a lot of guts. But I think what took more guts was learning how to use the white cane and becoming familiar with how good it would be for me, and not worrying about what people thought and Just go around, finding ways to make it work, adapt to the circumstances get more training every time my vision went down a little bit. And so that was my first taste of fear. After I quit driving, and after a young age, later on, it became way it really can't see right now, I better get ZoomText. Okay, so how do I learn to navigate my computer. And that wasn't so wasn't so simple, but it wasn't too hard. But the fear of thinking about it, and worrying that I wouldn't be able to do it, stop me from trying to do it at an earlier point in my life. And I had to wait until I had no choice. So that that was okay, once I figured out I had no choice I just went for. And when I went up went past, being able to use ZoomText, I had to use JAWS. And yeah, I just rolled into jaws, and that was no problem, continued to get more training around food preparation. So fear stopped being a big part of my life. But it's still when I have to do something new. It's a little bit fearsome.
 
</strong>Michael Hingson ** 21:25
Tell people what Jaws is. For those who don't know,
 
<strong>Sheldon Lewis ** 21:28
Jarvis is a screen reader. That's quite remarkable. It was developed in the early 90s. And it's gotten pretty good at at this point, and then helps me navigate through websites. So if a website is properly coded, jaws can interact with all the links and fields and forms and buttons properly. But if the website isn't coded, then Jaws doesn't know, by using my tab key and my arrow key that those fields are there. And that's what inaccessible website is, my screen reader doesn't pick it up. And so I don't know what's there.
 
</strong>Michael Hingson  <strong>22:08
So to drill down on that a little bit more just to help. Jaws is a software package that can be loaded on Windows computers, primarily. And what it does is it verbalizes, whatever comes across the screen, but it is limited to alphanumeric textual information, it doesn't do graphic information. Because graphics requires a lot more interpretation, which is another whole story. But Jaws verbal as is what comes along, so long as it can actually understand it. Which is really what Sheldon is getting to, which is that there are limitations. And we'll, we'll get into that. But you but you use JAWS. And you know your story very much parallels, the stories of so many people who lose eyesight sometime later in life or after birth. And the one thing that we usually encounter in hearing these stories is that there weren't agencies or people around to really start to teach you that it's okay to be blind, that blindness isn't really the end of the world. And you had to eventually break a leg to decide that it would be ye but useful for you and practical to use a white cane and then eventually accept it. And there's so many stories like that. But the reality is blindness isn't the problem. And it's kind of we have sort of worked around it. But the real issue is what people think about blindness, if you had have people who you could have gone to or who learned about you, and then could come and help you and say, you know, you're gonna lose your eyesight, but it's not the end of the world. And the thing to do is to start to learn these techniques now. Because the longer you take to decide to do that, the harder it will be because you won't have the eyesight that you have today. And you never got that opportunity, which is unfortunate, because you might have discovered a lot earlier, the advantages of learning blindness techniques to use while you're losing your eyesight.
 
</strong>Sheldon Lewis ** 24:28
Well, I have to correct you slightly, because I had the opportunity. My rehab center in Montreal was always there. I've been going there for 40 years. The problem was that because we never talked about it at home. And nobody ever said to me, you could do that which you should said Michael, and you could help yourself get trained at an earlier point, stuff like that. And because I was a little fearful of actually being a blind person and having to learn all these new things and a new way of working with life and lifestyle? I didn't want to do it until I absolutely absolutely had to. How much
 
<strong>Michael Hingson ** 25:11
was the agency there? In Montreal? I don't want to use the word pushing. But how? How involved? Were they are? Were they kind of just saying, well, you're going to have to make the choice to do it. We can't force you. How, how pushy, were they, if you will?
 
</strong>Sheldon Lewis ** 25:31
Well, they were very positive in offering me any of the services I wanted. And they kindly introduced all the possible services to me, based on my circumstances at that time period. Again, I didn't go to a social worker there. So no one said to me, Sheldon, you'll be better off learning it now then, at a later point, and I figured I knew better for myself. So I only wants to learn it when I needed to. And so that was a small mistake on my part, perhaps. But looking backwards, it suited me fine. Except for the legwork. I was, I was okay with how I approached it.
 
<strong>Michael Hingson ** 26:15
We interviewed on unstoppable mindset, some time ago, a lawyer who lost his eyesight as he grew older. And he decided that he wouldn't be able to drive anymore and had to recognize that he was blind, after he totaled his second car in a year. Right. And, you know, so there are there are things that happen. It is a it is a story. It is a it is a constant story. And the problem is that in dealing with blindness, if there aren't a lot of role models, and if there aren't agencies that can learn to couch it in a way that you can understand up, you're going to do exactly what you did. Well, okay, but but you're here now. And you have moved on from a life of total eyesight to a life mostly of have no eyesight at all. And you sound like you're accepting that pretty well.
 
</strong>Sheldon Lewis ** 27:16
Yes. So, yeah, go ahead. That's okay. For me.
 
<strong>Michael Hingson ** 27:22
Good. So, so you lost your eyesight, you broke your leg, you learn to use a cane, you now move around Montreal and, and, and all those kinds of things. You closed the business in 2018, then what?
 
</strong>Sheldon Lewis ** 27:37
Then I had to figure out what I wanted to do. And I had always wanted to be involved in somehow helping the community. And I wasn't sure what that meant, or how to get involved in it. Because I've never done anything like that before. I was very busy with work. And so I started looking around, how am I going to approach business and accessibility at the same time. And that's when I discovered the accessiBe and their websites, or websites, because all the other websites I had looked at in this journey of what am I going to do now. We're basically an inaccessible and give me problems navigating. And when I got to accessiBe's website, the their website was navigable. And that's about this incredible. That's that's how I met accessiBe. And at the same time, I started to get involved with the community here in Montreal. I joined the philanthropy committee at the local rehab center started doing some committee work and fundraising. I got myself on the city accessibility advisory committee that last year and I've tried hard to to integrate into this community and and create a new path for myself.
 
<strong>Michael Hingson ** 29:13
wondering did you discover accessiBe?
 
</strong>Sheldon Lewis ** 29:17
I think I discovered them in 2019. And when it when I discovered them, I was so excited. I called the number on the screen and the CEO picked up and it's like, wow, we hit it off right away. And I got to know the other partners in the company as well over time and I felt very good and comfortable around them and their technology.
 
<strong>Michael Hingson ** 29:50
So you discovered it and you call the number and well so So what have you done with accessiBe Over the past three years, did you just start to use it and learn about it or what?
 
</strong>Sheldon Lewis ** 30:05
No, at first I went, and I tried to sell the technology. I thought it was a great offer. And I wanted to share it with everybody that I could. And I found that to be a little bit more difficult than I thought. I've never done a cold call sales kind of job before. And I'd never sold technology before. And then I wasn't hitting on a lot of people who wanted accessibility for their websites that that was the really strange thing. Is that not any Pete? Nobody was contacting wanted accessibility for the site's why? They said, It's too expensive. It's too long. I don't need it. I don't have clients for it. And I'm not interested. And what is accessibility, many of them asked me, I don't even know what that is. So I gave that up. And after six months, it was too harsh. And I wasn't getting enough results. I started looking into other technologies ran into the same problems with the disability, and using those platforms to build a business around or, you know, something for myself to do. And then very luckily, accessiBe called me not too long ago, last April or March, and said that they were starting a new initiative called the nonprofit partnership program. And they wanted to know if I wanted to join as a person working for them. And I said, Well, what would I be doing? They told me, Well, I think you might like this job. It's it's all about contacting a nonprofit organizations that provide services to the disabled, and offering our technology at no charge amongst other community driven initiatives. And I said, Wow, you mean I can, I can meet all these wonderful people talk about accessibility, give them a solution, and help all their clients who need more web more websites to be accessible with their accessibility needs. I meant, that's, it took me five minutes to decide that I was in and ready to do this job.
 
<strong>Michael Hingson ** 32:29
So yeah, go ahead. Sorry,
 
</strong>Sheldon Lewis ** 32:31
since then, I've really enjoyed my my eye opening experience, learn a whole bunch of new technologies that I had to start using to do the job. And there are a lot of great people.
 
<strong>Michael Hingson ** 32:47
So how has that been different than going out and selling the actual product to paying customers? Why are you more successful doing this?
 
</strong>Sheldon Lewis ** 32:59
That's a good question. The people are more receptive. They know they need accessibility. They even feel that as it is, you know, an organization providing services to the disabled, their website should be accessible. So they're unboard almost immediately. And then I don't have to do too much convincing. Whereas, you know, commercial customers, it was a lot of convincing and and including why they should be accepted.
 
<strong>Michael Hingson ** 33:35
Do you think yet the landscape the mindset is changing? And that may be more commercial organizations profit making companies are recognizing the need for accessibility? Or do you think society is there yet?
 
</strong>Sheldon Lewis ** 33:52
That's another good question. I think that the black lives matter, matter, whole thing, plus COVID have really wait raise the awareness levels of everyone, to many different plates of different people. And so I think that people are more open to what it says ability means now and trying to become accessible and do the right thing, way more than compared to before. So yes, I think the commercial world has changed. And not only that, I think they're also realizing that as the population gets older, there's I think about 20% of people have one or two disabilities, and that that might be one of their clients. And on top of that, if they help those clients use their websites, those clients might become loyal customers too. So I think all this information is starting to sink in, and people are more receptive and open to it now.
 
<strong>Michael Hingson ** 34:56
So what kind of new technologies have you learned over the past Several months,
 
</strong>Sheldon Lewis ** 35:02
I've had to learn how to use Zoom. That's been a good challenge. I learned how to use PowerPoint, just last week to do a presentation, I learned how to use Excel in a much deeper way. So that's been good. And, and the best part is that I've just growing comfortable with doing all the different parts of my job, and this new technology. Whereas six months ago, and eight months ago, when I started this job, I was very nervous about the technology and using it. You know, a perfect example is, when I go to a Zoom meeting, the when I after I admit the person to the meeting, the software tells me that the persons left the waiting room. So at first, I thought, oh, no, I lost a customer. Oh, no, you know what, I was panicking at everything. And it took me about 1010 tries to start to realize that no, I didn't lose anybody, because they were going to come automatically to the meeting after that. After though that's the meeting room. So that was, you know, a good experience. Don't feel very comfortable. I noticed scheduling my own meetings. I've learned how to use Calendly. It's good.
 
<strong>Michael Hingson ** 36:29
What are some of the other major sales tools that you've had to learn to be able to reach out to people deal with letters deal with contact databases and so on? What do you use?
 
</strong>Sheldon Lewis ** 36:41
Yeah, I use LinkedIn a lot. LinkedIn, I find it's become more accessible. In the past year and a half. I don't have as much trouble as I did two years ago. I do a lot of marketing on LinkedIn. And I like it. I use it on my phone, of course, had to learn how to use my phone as well as a blind person. Thank goodness, the the iPhones came along with VoiceOver when they did, because it was exactly at the time when I could no longer use a cell phone. And I was trying to figure out what I was going to do in business if I couldn't use a cell phone. And then there was lucky me. And there you are, yeah, I use Twitter. Sometimes not to my utter, I can use Facebook, but I don't really like it. So I think those are the technologies of using.
 
<strong>Michael Hingson ** 37:37
What are some of your real successes since you have began this journey? And are working with nonprofits? What are some of the the really exciting opportunities that came along? Where you've been able to truly assist? Since that's what you wanted to do?
 
</strong>Sheldon Lewis ** 37:56
Yes. That's a very good question. I think that the first answer is that I'm helping all these people get to be accessible, and overcome their own challenges of how to attain accessibility for the websites. Everybody finds it very difficult to take the time to spend the money is wrong, limited budgets. So I think the the first best part of my experience with this is helping people become successful.
 
<strong>Michael Hingson ** 38:33
Can you give us a story of one place where you had to take people through the journey, and then they came out the other end and found that what you were doing was a good thing?
 
</strong>Sheldon Lewis ** 38:46
Yes, I met with Community Living Hamilton, and they could not afford accessibility. And after telling me why, you know, too much takes too long. They don't have enough people resources. They, I took them on a tour of the software demonstration for them. They were blown away. They couldn't believe how good the software was, and how accessible it be a website seemed to them and, and they said, Okay, I'm ready to sign up. I just have to speak with my executive director, and everybody on the team on board. And everybody in the organization came back and said they loved it. And they were ready to go forward with it. So that's a good feeling. And, and I know I've helped a whole bunch of people gain access to their website at the same time.
 
<strong>Michael Hingson ** 39:49
How many organizations do you think over the past several months you've been able to meet within and get to make their websites more accessible?
 
</strong>Sheldon Lewis ** 40:01
by saying that I've personally gotten to about the 50, Mark, or 60, Mark, but I've been in touch with about 125 clients right now. And but it's funny, not all organizations want to go down the path of accessibility, even if we're willing to provide it to them for free. They never see why. They just don't come back.
 
<strong>Michael Hingson ** 40:31
And you don't know whether they've gone elsewhere or
 
</strong>Sheldon Lewis ** 40:35
what? Oh, this one, this one organization told me they went somewhere that their web developer told that they should go to, uh huh. But no one else is, has told me why they're not taking it, since
 
<strong>Michael Hingson ** 40:51
they don't make them just accessible for blind people do they
 
</strong>Sheldon Lewis ** 40:55
know they're accessible, if they do a good job, on their website accessibility initiative, they can address the needs of all the different disability groups that are out there. That's why I love accessiBe especially because it addresses all of the disability groups needs that are out there, and brings up the general level of accessibility for any site. And it's a great thing.
 
<strong>Michael Hingson ** 41:27
What would you say to anyone who is listening to this, and who wants to learn more about accessibility, nonprofit or profit making?
 
</strong>Sheldon Lewis ** 41:40
Well, there's a lot of information on the internet, obviously, they can go to accessiBe's website, they can get in touch with me any time, I'll be an impartial counselor for them to tell them about what accessibility is, how they can get it, the different possibilities that are out there for them to use. And then there's lots of resources. So we just, we just want more and more people to become accessible on their websites as quickly as possible. That's our goal mission. And it says to be actually to make all websites accessible by the year 2025.
 
<strong>Michael Hingson ** 42:23
ambitious goal,
 
</strong>Sheldon Lewis ** 42:24
ambitious, still 500,000 new websites every month, or, or something like that worldwide, that's, that's a huge number. So a scalable solution, like accessiBe is great for that, because you don't need to spend 10 or 15 weeks coding a website that spend, you know, between five and 30,000, or $50,000, making that website accessible, and then having to keep it accessible afterwards, is another job in itself. That accessiBe tackles very handily.
 
<strong>Michael Hingson ** 43:03
You have taken an incredible journey in your life, certainly one that you didn't expect to have to take or that you thought you would take, but you've taken it. And you've come out the other side and done pretty well. What would you say to anyone who's listening to this? Who happens to be losing their eyesight? Or who has not been given any kind of training about dealing with blindness? Or for that matter? Any any person who is encountering the fact that they're becoming a person with a disability? What kind of advice would you give them?
 
</strong>Sheldon Lewis ** 43:43
Well, when you have a disability, you can't do things at the same pace. You used to be able to do them before, especially if the disability grows on you, you're slowly becoming less speedy. And the best thing is, is if you can recognize that, and slow down so that you can do more for yourself, be aware, have more, not hurt yourself at the same time. Recognize the challenge, try and adapt to it. Adapting is a big skill that that takes a long time to recognize you need to have because all you have to do when you have a disability. And this is not true for everybody. But you have to try and find another way to to do the same thing. So someone loses the use of their legs, for example. And they used to go shopping everywhere when they used to be able to walk and then suddenly they have to use a wheelchair or crutches or something like that. They have to have to figure out a way with help or without help to be able to do the same thing so that their life doesn't get ruined. And, and, and they can keep on doing things that the worst part of my vision for myself was when I used to wonder, could I overcome my challenges? So that didn't, so that I didn't, you know, just get down by by losing my sight. And I haven't, I've lived up to my own expectations, my own wishes, by keeping on being able to do things, even if it's a new way.
 
<strong>Michael Hingson ** 45:30
If people want to reach out and get in touch with you, how can they do that?
 
</strong>Sheldon Lewis ** 45:35
Well, they can reach me on my telephone, which is a toll free number at 855-561-4297. Or they can reach me by email at Sheldon S H E L D O N L E @ A C C E S S I B E .com and I'll be happy to speak with anybody about accessibility issues.
 
<strong>Michael Hingson ** 46:14
That is great. Well, Sheldon, I want to thank you for taking time out of your day, your busy day to visit with us here on unstoppable mindset and I think it's pretty clear that you've demonstrated your ability to continue to be unstoppable. For any of you listening feel free to reach out to Sheldon again email is Sheldon L E at accessiBe A C C E S S I B  like Baker E .com And if you would like to reach out and comment to me about this podcast, we hope you'll do so you can reach me at Michael H I M I C H A E L  at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> Visit our podcast page www.MichaelHingson,com/podcast. love to hear your thoughts. If you'd like to be a guest on our podcast, please reach out. And also I asked you when you listen to us, please. Wherever you listen to podcasts, give us a five Star rating. We'd appreciate good ratings from you. It helps us and it helps other people understand what we're doing. And the world really can be inclusive for everyone. If we allow our mindsets to let us be unstoppable and move forward, Sheldon again. Thanks very much. And thank
 
</strong>Sheldon Lewis ** 47:41
you very much, Michael. It's been a pleasure talking with you today. I really enjoyed myself.
 
<strong>Michael Hingson ** 47:46
Well, thank you. I did as well. And we hope that you'll you and everyone else will come back again next week for another edition of unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet. Thanks again.
 
</strong>UM Intro/Outro ** 48:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Moving Forward No Matter What with Sheldon Lewis</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/06b73917-b8e5-4a3b-91ee-4a19a23c74dd:155b8652-9366-4103-8c85-dc46c2e155c7.mp3?source=rss&amp;ext=asset.mp3" length="32486233" type="audio/mpeg" />
<itunes:episode>22</itunes:episode>
</item>
<item><title>Episode 21 – You Can Be Unstoppable Too! with Conrad Hall</title>
<guid isPermaLink="false">https://pinecast.com/guid/d4c1ec79-d434-481c-881a-573a6c6e5bd4</guid>
<pubDate>Wed, 16 Feb 2022 12:00:23 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/f6caee0a-ffbd-4777-870f-4f6d3a88734d/Unstoppable_Mindset.png.jpg" />
<description><![CDATA[<p>Conrad Hall is an author of a number of successful business and marketing books. He also authors a “Getting Happy” book series. But he was not always so centered on success and moving forward in life.</p>
<p>On our episode today you will have the opportunity to hear his story and see how he turned many life challenges into a tool for moving forward. His experiences and his personal challenges have created a person who is successful and wants to help others be successful and unstoppable as well.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About my Guest:</strong>
Conrad Hall is the bestselling author of six books on marketing (including two international bestsellers), host of Social Media: Cheap and Easy, and the founder of the Getting Happy book series. Conrad’s marketing titles include The Business Owner’s Guide to Social Media, Writing e-Books for Fun and Profit, and The Ultimate Marketing Sin. Inspired by Jack Canfield’s Chicken Soup for the Soul series, Conrad has launched the Getting Happy series. Think Chicken Soup for the 21st century. Each book tells a motivational, inspiring story of encountering a life event, being unhappy about it, and finding your way back to Getting Happy. And with each book in the series goes a workbook for those who need a helping hand with making practical progress. Conrad is also responsible for coaching thousands of local business owners, just like you, to increasing their revenue, their customer count, and their free time. Using Relationships as the foundation for marketing, Conrad has helped business owners implement loyalty programs to foster customer loyalty and retention. He has used local and inter-state joint ventures to make businesses more resilient and diversified. And he built referral programs that required owners to hire new staff, and even open new locations. He has learned from experts like Dan Kennedy, Mark Hall, and John Forde that all marketing comes down to relationships. It is the rapport you build with a person, not a prospect, that opens the door to doing business together.</p>
<p>conrad@ceriohs.org
Share your Personal Story at: <a href="https://GettingHappySeries.com/shareyourstory" rel="nofollow">https://GettingHappySeries.com/shareyourstory</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong>
**UM Intro/Outro ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. And today we get to meet Conrad Hall. Conrad is an author full time now. He retired from doing other work, which I'm sure we'll get a chance to hear about. He's has been and is a veteran, and I think has some interesting stories to tell. And clearly has been very flexible and wise as he moves from one thing to another to know what to do and when to do it. So Conrad, welcome to unstoppable mindset.</p>
<p>**Conrad Hall ** 01:52
Thank you, Michael. I'm happy to be here.</p>
<p>**Michael Hingson ** 01:54
Can you tell me a little bit about your early years to start us off?</p>
<p>**Conrad Hall ** 01:59
Um, yeah, cuz that will bring us back around to the book series. Guess the easiest way to phrase it or explain it is? I grew up being the third child in a family with only two kids. And I had parents who never let me forget it.</p>
<p>**Michael Hingson ** 02:22
How did that work?</p>
<p>**Conrad Hall ** 02:24
Well, it was, it was adventuresome. I grew up very much disconnected, grew up very much angry. And, you know, when you talk about unstoppable mindset, by the time I was 28, I had 32 suicide attempts, several of which came very close to succeeding. And in spite of that, something that was always with me was this mindset of, if I really do succeed, then they win. You know, the people telling me that I'm worthless, I'm not lovable, that, you know, or any other negative thing, they end up winning, because I've just bailed. And it took me a long time to get past the whole suicidal mindset. It's like any other pattern of thought, you know, if you, if you grew up learning how to succeed and how to encounter challenges and overcome them, well, that becomes your pattern of thought. If you grew up being told that you're worthless and unlovable, then that becomes your pattern of thought, especially if you buy into it. Exactly. And, you know, as a kid, you're getting that fed to you, it's pretty hard to deal with. And then as a teenager, you know, I just, I found my refuge in anger. And, you know, when I'm working with folks today, and especially when I'm working with kids, you know, I'm honest with them, and if that's the only refuge you can find, then take it and hold on to it. Get through, just understand, there's going to be a big price to pay when the time comes that you want to let go of that anger. And understand that it's always a stopgap. You know, belonging is something that we all require. Genetically, biologically, it's built into us. Babies who don't have belonging who aren't being held and cuddled on a regular basis, wither and suffer poor health and throw your life if you're in that situation where you are not getting hugs, you're not getting physical Attention, then it does have a negative effect on both your physical and mental health. And the great thing is, the older you get. And hopefully the sooner you realize that your life is a result of your choices. And so whatever your past was, at any point in time, you can say, You know what, I'm done with that past, I no longer need it. I don't want to be associated with it. And I want to go out a new direction in life. I want to choose to build a strong positive self image. I want to choose to find good healthy relationships. And I'm going to take responsibility for me, and for my life. And the way you go,</p>
<p>**Michael Hingson ** 05:52
you just said something really interesting. And I want to follow up on on it with a question, you talked about making choices, something that I have felt for a long time. And I believe that doing a lot of self analysis, I can trace how I got to where I am, by the choices I've made. I've gathered that you are saying you can do sort of the same thing that you can go back and look at the choices that you made and the results that happened from them, and how that led to other choices and so on that got you to where you are.</p>
<p>**Conrad Hall ** 06:25
Absolutely. Now even a really big life event that resulted in the writing of this book, and the launching of the book series is I got divorced in 2012. And it absolutely turned my life upside down. And when I, I worked on writing the book, I got the manuscript finished. I showed it to a friend of mine, who was also an author and a copywriter. And he does a lot of editing. And I asked him what he thought, and he was not non committal. He didn't want to say, and I'm like, dude, okay, I'm not gonna break now. Tell me what's going on. And he said, Well, you do a lot of blaming in this manuscript. And we ended up doing two rounds of edits, focused solely on scrubbing out that blaming language. Other because we always get this thing? Well, I only did that because she did this, or I only did that because he did this. And it's this almost natural thing that rather than say, You know what, I did it. And it was the wrong thing to do. And I'm taking responsibility for it. Which I can tell you from personal experience, that's really hard to say, you know, I goofed, I got it wrong. And now I need to go make it right. It's far easier to say, Well, I only did it because he upset me or she took my apple or, you know, finding some reason to blame somebody else. That's easy to do. But it gets you know, where it lands, you being a victim, instead of being empowered and moving forward and building your life.</p>
<p>**Michael Hingson ** 08:24
Why is that? So easy to do?</p>
<p>**Conrad Hall ** 08:29
Why does dirt roll downhill? Yeah, because we we will live up to or down to expectations. And if we can get away with saying it's someone else's fault. We do. And it I am convinced that we get into that pattern. Because it's what we learn as we're growing up. You know, our parents let us get away with saying, Well, I did it because you know, my sister did this or my brother did that rather than holding us accountable. And then when we get into adult life it's really easy when you're at work to say well, I didn't get all the welding done because the parts didn't show up. Which is true. And if you couldn't do it because that stuff didn't show up. It's really easy to carry that over into areas where you absolutely do have control. And like I mentioned a little while ago it's you know if I love you is a powerful statement. Please forgive me and I'm sorry, while being equally powerful statements are so often much more difficult to say. You know, you can tell your wife You love her might be like pulling teeth. Okay, I love you. But to ever admit you were wrong to apologize. It's almost as though if you do that you are somehow weaker. When the truth is, you know the person that can admit to being wrong, and say, Okay, let's find a solution. That's a very strong person, that is someone who's very confident in themselves, and who is willing to admit to being wrong, and then look for the solution.</p>
<p>**Michael Hingson ** 10:45
Many years ago, I participated in an accountability group, I was actually part of a Christian program run by the Methodist church called Walk to Emmaus. And we had a pretty close knit group, where we lived in Vista, California, and we met every week. But it was interesting to see those who lived up to the concept of accountability. And those who didn't really want to be held accountable for what they did, or what they committed to. And it is something that we face a lot. One of my favorite books is The Five Dysfunctions of a Team by Patrick Lencioni. And he talks a lot in the whole concept of team building, about accountability, and using that to help grow and develop trust. Right. And it's, it is so often that we just don't want to be held accountable. And I think though, and as you imply it, I think it is a, it is a learned skill, to learn not to be accountable, but it could just as easily go the other way. And nowadays, there's so much craziness going on and everything that we see in the world, that most people just don't want to be held accountable. They're not held accountable, and they they ridicule those who choose to really live up to the whole concept of accountability.</p>
<p>**Conrad Hall ** 12:19
Yes, yeah, it's, I'm wrong. I want to be free to be wrong. If there are consequences, I want you to clean them up. And I want you to pat me on the back for being wrong. And tell me that I'm a good little boy for being wrong. You know, one of the things that I use because with getting happy series, every book in the series comes with a workbook. So if you want to make practical progress you need you need a helping hand. There's a workbook so you can work your way back toward getting happy, through whatever life event it is that you're experiencing. And one of the things that I use is I talk about PAP and poop. And pap is personal empowerment practices. Poop is personally offensive, obstructive practices. And the approach I take is to say, you know, Pap, or poop, which would you like more of in your life? People invariably put their hand up and say, oh, I want more pap. Mm hmm. And then when you talk to them about what they're actually doing on a day to day basis, they're filling their lives with poop. They're lying and saying it's a good thing to do. They criticize people, instead of caring about them. They complain, they threaten, they nag. They, they just do things that are easier. You know, which is easier to make sure that your child eats good food, or just give in and let them have ice cream and you know, fast food and whatever it is that they want. It's absolutely a question of which are you going to learn which are you going to put into practice. And I use the analogy regularly about a garden. And so, you know, if you're going to empower your garden to grow, you need to turn the earth you need to plant your stuff in nice straight rows, you need to weed the weeds. Take those out, you need to water your garden. But you also need a little bit of fertilizer. So you need a little bit of poop to make that garden a really healthy productive garden. And that's where we fall down. You need a little bit of poop. You don't need truckloads of poop. You don't need to fill your life with it.</p>
<p>**Michael Hingson ** 15:01
So, essentially good poop. Yeah. So what's, what's an example of good poop?</p>
<p>**Conrad Hall ** 15:10
Well, and it's one that requires, you know, you and me to listen, and it comes up with kids all the time. So pap is to encourage your kids to do well, you know, to have them do the things that they're supposed to do. Nagging is when you just, you're just constantly after them. And the simple example is, you know, you're encouraging your children to take responsibility. So one of their chores is to take the garbage out. You're encouraged them to do it. You encourage them again to do it. And then at some point, your child lashes back and says, Would you just quit nagging me about the garbage? Well, there's the learning opportunity. You know, sweetheart, I love you. I'm trying to encourage you to do what you're supposed to do. But you haven't done it. So yes, I am nagging you. And the nagging will stop when you take out the garbage</p>
<p>**Michael Hingson ** 16:13
you got. And hopefully, hopefully, they learn, you know, you said it's easy to do the bad stuff, and so on. So the question that comes to mind is, is it really harder to do the good stuff? Or is it only harder, because that's the environment in which we live? In other words, if somebody truly grows up, recognizing and internalizing being accountable, then is it really hard for them to do things that address the issue of incorporating and bringing in more pep?</p>
<p>**Conrad Hall ** 16:56
You are exactly right. You absolutely haven't grown up in a violent, very negative family environment. It has throughout my life been easy to do, you know, to be criticizing people to be complaining about people to be even threatening and lying. And I have seen other kids. And I've seen a dynamic in their home. And I remember it from growing up, where their parents were consistently encouraging. And I remember it, because I remember thinking I'd really like to live here instead of living where I do live. So I remember those examples. And in the same way that I, in my teens, and in my 20s would just veer toward negative behaviors. Those friends of mine who have parents that are consistently encouraging them, and holding them accountable, and who are who are consistent about the rules to so what is a No, today is always enough. And what is a yesterday is always a yes. They just it never would occur to them to do the kinds of things I would do. And I can remember, throughout my teens, having friends who were upset and put off when I would start engaging in those negative behaviors.</p>
<p>**Michael Hingson ** 18:43
So what did you do? Or maybe you didn't do anything at the time?</p>
<p>**Conrad Hall ** 18:49
Well, I would say most of what I did was retreat further into the negative behaviors. Almost as a way of saying, You know what, I can do this. And I don't need you to tell me I'm wrong. You know, I have people at home telling me I'm wrong all the time. And it it was a big part of my life where I got into a situation where I would push people away before they would have an opportunity to reject me. Because I grew up in an environment where I was consistently told that I was unlovable that I wasn't wanted around. And I allowed that to take root. And in my adult years I can remember seeing people would meet me and they would say positive stuff. And very often I would correct them and say yeah, you You just don't know me very well. Because I had done so many negative things because I so readily engaged in negative behavior. And because for a lot of my life, I was filled with rage, not just anger, but rage. And having grown up in such a crap environment, to be honest. And I had it in mind that if people really knew who I was, they just naturally would not like me. But now I'm now 55. I actually had time of recording, my birthday was yesterday. So I'm now 35 years of age. Thank you. And now when I look back, I think, you know, the natural me, the kid. Everybody loved me, because I was happy. You know, it just enjoyed having fun. I just naturally think well of people. I'm pretty easy to get along with person. It wasn't until I got into my teens and my early head all years that I was just a flat out jerk. And I was joining the military. I encourage anybody to do it, who that's what they want to do. For me, it was a bad choice. Because it just was a place that allowed me to be angry. And, you know, kind of rewarded the results that would get.</p>
<p>**Michael Hingson ** 21:52
Youmentioned that by the time you were 28, there had been a significant number of suicides and so on, did something happen when you were 28.</p>
<p>**Conrad Hall ** 22:01
Actually, several weeks before I turned 28, I was involved in a car crash. I was in the military. I was going home to say goodbye to my parents. And I hadn't spoken to them in five or six years. But I was going home to say goodbye because my unit was going to the former Republic of Yugoslavia. And I had no intention of coming back. Now that would be a very easy place to get involved in a fight and end up dead. So in the process of going home, I goofed on the roadway, and crashing my car at 84 kilometers an hour. And for several minutes was vital signs absent. So it's now you know, almost 30 years later I can look back and say it's kind of laughable. It isn't anywhere near laughable. But it is odd that I had tried so many times to kill myself. And then the thing that convinced me that I wanted to live was ending up dead in a car crash.</p>
<p>**Michael Hingson ** 23:28
Why did it change? Why did your attitude change?</p>
<p>**Conrad Hall ** 23:35
Well, as strange as it may sound in that car crash I had a direct and personal experience with God, the Creator, the being that made all of this and I'll tell you what, you know what? Meeting him is terrifying. It's not fun. But maybe we're Yeah. Yeah made clear. I always believed, you know, God was out there. But then when you come face to face with what I feel is evidence of his existence really changes your mind about throwing away this gift he has given you.</p>
<p>**Michael Hingson ** 24:40
I wrote a book called Thunder dog the story of a blind man his guide dog in the triumph of trust, which was number one New York Times bestseller and is still published. And in that book, I tell specifically about my experience, hearing the voice of God because it did happen on September 11. We were very close to tower two when it began to collapse. And I was with someone who ran off. And I turned and started running away from the tower which needed to do just to survive, right. But I remember thinking to myself, God, I can't believe that you got us out of the building, we come out of Tower One, I can't believe he got us out of a building just to have fall on us. And I heard a voice it said, don't worry about what you can't control focus on running with Roselle, who is my guide dog. And the rest will take care of itself. And I knew it was the voice of God, I had always believed in God. And I believe that I've had many conversations with God, but never with a voice that was that clear and definitive. So I understand exactly what you're saying. In my case, the voice wasn't angry. It was just it was very clearly saying just keep going and do what you're supposed to do. And it will be fine. And don't worry about what you can't control. So I think it is. I'm not surprised, or in any way put off by your comment. I think that it is something that all of us should do more of is listening, hear that voice or hear what there is to tell us we would be so much better off if we did.</p>
<p>**Conrad Hall ** 26:23
Yes, I agree. I woke up in the car and could not breathe. Turns out my left lung had collapsed. And somebody from in front of the car or for what felt like in front of me said don't worry. It'll be okay. And then I passed out. And then at some point died. And I never really had the impression of anybody being angry with me. I kind of it's more of an impression of I'm sorry, it took this much to get through to you.</p>
<p>**Michael Hingson ** 27:11
But that was your choice.</p>
<p>**Conrad Hall ** 27:14
Exactly. Yeah, even the car accident was my choice. I was driving home on a road that is locally known as snake road. And it follows the Niagara Escarpment, and it goes up and down the escarpment as well as back and forth along the escarpment. And I know better you don't drive a road like that, at 80 kilometers an hour. Somewhere in the realm of 5055 miles an hour. And the place that I got into the accident, I didn't realize where I was. And then I did because I saw a sign for hairpin turn. That is signed for 10 miles an hour, 20 kilometers an hour. And the last time I looked at the speedometer, I was doing 84 And I just I pulled my feet back off the pedals. I crossed my arms over my chest and bowed my head and said if I have to die, you know, I get it. Just please don't let me go to hell. And I got an answer.</p>
<p>**Michael Hingson ** 28:34
And you came out of it. And what did you do?</p>
<p>**Conrad Hall ** 28:40
Well, in true human fashion, I tried to turn my back on it and say oh, it was nothing, you know, and go back to life in the military. God clearly had different ideas because in a few months, I was medically discharged. They're saying you can no longer do the job. And I had to look around for something. And by the time I got out of the military I was my mindset was okay. I will start to listen. Clearly you have something to say? Clearly you have something you want me to do. And I will start to listen. And it was about that time that I also started making a shift away from being angry all the time away from pushing people away. And I started experimenting with letting folks into my life and you know, exploring new relationships. And I certainly had my ups and my downs, just like anybody. But I'm now a much happier and more fun to be around guy.</p>
<p>**Michael Hingson ** 30:17
There you go. What kind of work did you get into after the military?</p>
<p>**Conrad Hall ** 30:24
I came out and went into construction. Okay. My father was a carpenter. So I grew up with it. Probably by the time I was seven, six years of age, something like that. During summer break, I would be on construction sites, pulling nails. So you just hammer them back and then pull the nail and because my father was saving lumber to build a new house. And I figured, okay, that's something I know how to do. I was still at a state where I wanted his approval. And I thought, Okay, I'll do what he did. He will have to approve of that. Which didn't work. But I enjoy carpentry, I enjoy woodworking. I really enjoy building things. And so building houses, putting additions on houses, I worked my way up to being a field engineer. I have no degree, never attended university. But worked my way up to being a field engineer. And then in 2007, that summer, I realized I was spending a lot of time at the edge of the building, looking down wondering if it would hurt when I hit the ground. And I just picked up one day and said that's it. I'm done. I quit. And spent a few months looking around going, what do I do? What should I do? And a couple of folks suggested writing. And I discovered that the average annual income of a Canadian author is $12,500. And that was so attractive. That's what I decided to do.</p>
<p>**Michael Hingson ** 32:38
Why did they suggest writing?</p>
<p>**Conrad Hall ** 32:42
I've been writing since I was a kid. Okay, I'm good with words. I actually know how to spell that's a good thing, if you're going to be an author helps. It does. And I have been published several times throughout my life, essays, you know, articles and magazines, that kind of thing. An Anthology of poetry that was published. So what I actually went into was copywriting. I got got involved with some folks, American writers and artists in Delray Beach, Florida. I went down and I listened to the, you know, I listen to them describe copywriting. And I'm sitting in this room with, like, 600 people. And I'm getting progressively more upset. And a couple of folks do what's wrong. This is crazy. This is the kind of stuff I would do on weekends for friends, just to blow off steam and relax. They would ask me to do a an ad for them or to write a letter that they could send for a referral program or whatever. And I would just do this stuff because it was more fun than the carpentry. And I've been doing it for like 20 years for free.</p>
<p>**Michael Hingson ** 34:12
You you missed out, I missed out. What kind of books are you writing now?</p>
<p>**Conrad Hall ** 34:20
Well, the first six, were all about marketing, all about how to sell your stuff. I've had my own business since I was 19. And so there's always even while I was in the military, I would go out and do little renovations on people's houses and stuff. And then when I came out of the military and I got into high rise construction, I ran a construction business on the side with several crews working in different places. So I've always been able to get people to buy into a solution. I don't quite agree with selling stuff. I think a salesperson a good salesperson is actually just helping you solve a need, you know, whether it's you need a new car, or you need a new washing machine or, you know, you're in the store and you need new clothes. A good salesperson just helps you, you know, solve the problem you're trying to solve? Absolutely. And it just worked out. The first book that I wrote, was a commission by Bob Bly. And he asked me to write a book of all things. The first book I wrote, was a book about how to write books. And it turns out, you know, about 70 to 80% of that manuscript is actually how to sell your book. Because writing it is the easy part, selling it, getting people to see that you have presented them with a solution and getting them to buy into it. That's, that's the hard part that requires some effort. So the first six are all about marketing. And then number seven. And for the foreseeable future, these books are about personal development and self help, you know, about encountering a life event, realizing that you're less than happy about it, and working your way back to getting happy.</p>
<p>**Michael Hingson ** 36:42
In addition to doing the books, do you have any kind of a coaching program or a course? Are you thinking about doing anything like that, so that you not only write about it, but you you guide people directly?</p>
<p>**Conrad Hall ** 36:55
I do I do coaching. And it's, I'll be honest, I don't say yes to everybody. One of the first qualifiers is, you know, do you believe you are responsible for where you are? And if somebody answer's no, I, you know, I am where I am. Because of this, that the other thing I recognize in myself, I, I do not yet have the strength to deal with that. So I need somebody to at least be at the stage where they're willing to say, you know, I don't know if I get it 100%. But I, I understand where you're coming from, that I'm responsible for the choices I make. And then we can move on with coaching from there. I am looking at several things that I want to build as, sort of do it yourself courses. There, you know, 10 things for self image strengthening three keys to successful achievement. Things that I've learned along the way from people like Dr. Maxwell Maltz, who did, he published Psycho Cybernetics back in 1960. John Maxwell and everything that he has put together. Oh, actually, I should mention Jack Canfield, not only because he has been a terrific mentor, but because he has written the foreword to this first book in the series. So I explained to him that the series is actually inspired by his chicken soup series. And, you know, I'm inclined to call it chicken soup for the 21st century, which I think Jack is just okay with, I'm not sure he likes the idea, but he's okay with it. And it was after I explained that to him, and I said, you know, would you write the foreword for this first book, and he did. So that was terrific. I'm very proud of that.</p>
<p>**Michael Hingson ** 39:17
Well, our time is running short, darn it. So we need to do more of this in the future. And I definitely want to chat with you more and get more insights. But for now, how do people get a hold of you? How can people reach out to you?</p>
<p>**Conrad Hall ** 39:33
Well, there are a couple of ways if you just if you're, if you're interested in something like coaching or counseling, you can send me an email. And it's a nice easy email address. It's my name conrad@ceriohs.org conrad@ceriohs.org. But maybe more importantly, you If you have a story of encountering a life event, getting unhappy and working your way back to being happy, I would love to hear it. And there's a webpage. If you go to <a href="http://GettingHappySeries.com/shareyourstory" rel="nofollow">GettingHappySeries.com/shareyourstory</a>, all one word, all lowercase. That takes you to a form where you can start sharing your story. And I would love to hear what it is, I'd love to read it. And when we get to that point where we're doing that life event is one of the titles in the series. I'd be happy to come back and ask if we can use your story. Yeah, immortalize it.</p>
<p>**Michael Hingson ** 40:51
Super, and it gives people a way to, to talk and express things. And as we all know, one of the most successful ways we have of moving forward is talking about what we are and who we are, and helping to use that to direct us as to where we want to go.</p>
<p>**Conrad Hall ** 41:13
Absolutely.</p>
<p>**Michael Hingson ** 41:15
Well, Conrad, thank you incredibly much for being on unstoppable mindset. I really appreciate you taking the time to do this. And as I said, I want to continue this discussion and hope that we'll be okay with you.</p>
<p>**Conrad Hall ** 41:30
Yes, sir. I'd love to. And I really, truly appreciate the opportunity to be here.</p>
<p>**Michael Hingson ** 41:36
Well, you've been wonderful and and I've been extremely fascinated by listening to you. And I think there are a lot of ways that we, we, I won't say always had similar experiences, but we have come to the same decisions and conclusions, which is the important part, I think and how we live our lives on what we do. Yes, sir. Absolutely. Well, everyone who's listening, thank you again, for joining unstoppable mindset. We hope that you enjoyed it, I would invite you to go to Michael <a href="http://hinkson.com/podcast" rel="nofollow">hinkson.com/podcast</a> and subscribe. And also, wherever you're hearing this podcast, please go give us a five star review. I appreciate it. I and I would hope that you will reach out to Conrad and learn more about his story. And if you have stories to tell, as an author myself, I am a speaker. I believe that it's all about us telling stories. And I think everyone has a story to tell. So reach out to Conrad and tell him yours. So Conrad again, thanks very much for being here. Thank you, Michael.</p>
<p>**UM Intro/Outro ** 42:41
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>You Can Be Unstoppable Too! with Conrad Hall</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d4c1ec79-d434-481c-881a-573a6c6e5bd4.mp3?source=rss&amp;ext=asset.mp3" length="26454272" type="audio/mpeg" />
<itunes:episode>21</itunes:episode>
</item>
<item><title>Episode 20 – Indefatigable and Unstoppable with Tammy Gross</title>
<guid isPermaLink="false">https://pinecast.com/guid/8d7c3a2c-bd57-48a0-a61e-a9f2c5d5e5e8</guid>
<pubDate>Wed, 09 Feb 2022 12:00:28 -0000</pubDate>

<itunes:duration>00:32:47</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/42629baf-d522-4f31-ba1a-338c59b0e220/Unstoppable_Mindset__3_.png.jpg" />
<description><![CDATA[<p>Here is my second interview from the Podapalooza event last December 18. As you will see, my interview here with Tammy Gross is shorter than other podcast episodes due to a last-minute schedule change. Talk about the unexpected! Tammy was not originally slated to be my guest and could only stay for a half hour. Unfortunately, I didn’t know this until she said she had to leave. Hey, aren’t live interviews fun?
 
Tammy describes herself as indefatigable and I whole heartedly agree. You will hear about her life challenges, how she overcame them and how she has become an expert in helping entrepreneurs gain a foothold in the Hollywood entertainment scene. Tammy is engaging, inspiring and someone I think we should have on again. What do you think? Please email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a> and give me your thoughts.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About My Guest:</strong>
Produced, multi-award-winning, optioned screenwriter &amp; best-selling author Tammy Gross offers a path to turn your story into a $77,000-minimum money machine with her exclusive WIN-WIN SCENARIO coaching intensive.</p>
<p>For over 10 years, Tammy Gross has been writing, editing and producing screenplays for writers of all skill levels. With Tammy’s help, A-Lister Shia LaBeouf’s long, disjointed autobiographical script was transformed into the compelling story that is now the award-winning film, Honeyboy.</p>
<p>After her own screenplay-turned-novel became a bestseller, she began working with authors to turn their novels and life stories into professional screenplays (&amp; vice versa - turn screenplays into bestselling novels).
<a href="http://scriptpreneur.com" rel="nofollow">HTTP://scriptpreneur.com</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong>
<strong>Michael Hingson ** 00:04
Hi, I'm Michael Hingson. And before we begin our podcast today, I have some really exciting news that I wanted to share. Something I never expected would happen. But here we are. Podcast magazine has just named Unstoppable Mindset as it's February Editor's Choice podcast for 2022. Is that cool or what? First of all, thanks very much to podcast magazine, for your faith in us and for all of your support. I discovered Podcast Magazine through a program that I entered in June of 2020, called Icon Maker, sponsored by Steve Olsher, who is also the creator of podcast magazine. I learned a lot from Steve. And I thank him for all that he has given me and all that I'm sure I learned from him in the future. But even more important than what I learned from Steve, is the support I have received from all of you. You are really the ones who made Podcast Magazines choice possible. Thank you very much for your support for your listening, for your comments, for your feedback, and all of the interests that you have expressed in unstoppable mindset. I look forward to continuing the podcast and trying to live up to the expectations that you have. I hope that you'll continue to reach out. And again, thanks Podcast Magazine for your endorsement, and your support. As we now can say that we are the Podcast Magazine Editor's Choice for February 2022. Thanks again. 
 
</strong>Michael Hingson ** 01:39
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
<strong>Michael Hingson ** 03:02
Welcome to another episode of unstoppable mindset. We have a very interesting person today who clearly I would say is unstoppable. Do we say that about a lot of people but it's true. I want you all to meet Tammy gross. Cami is a screenwriter. She's an award winning screenwriter. She's written books, and we're gonna find out what else Tammy Welcome to unstoppable mindset.
 
</strong>Tammy Gross ** 03:27
Hi, there. I am so glad to be here. Thank you.
 
<strong>Michael Hingson ** 03:30
Well, gee, how did you get into screenwriting? Tell us a little bit about you? Well, just a
 
</strong>Tammy Gross ** 03:36
really brief story about how I got in screenwriting is that I was a singer. And I took a break from singing, and went on vacation and and went to a Pirate Museum learned about these women who really lived 300 years ago, and were pirates. And I couldn't believe that nobody had ever made a movie about them. And so I set off on a journey to do exactly that. And, and so I I went around the world and research and figured out everything I could about this story. And then I realized I didn't know how to write a screenplay to turn it into a movie and and I started getting into the screenwriting world and I've been actually editing screenplays for other people for over 12 Or about 12 years now. And along the way, I've written my own screenplays, won some awards and have had a couple of little things made and and one of them is being made into a movie right now.
 
<strong>Michael Hingson ** 04:28
Well, how did the pirate women screenplay go?
 
</strong>Tammy Gross ** 04:32
Oh, like everybody, like every screenplay is screenwriter and you have that thing that you really want to write and that's why you become a screenwriter and it never gets done. But mine is actually done. The prequel to it is actually done. It's actually a best selling book as well as a screenplay. It's just a big budget so it's not in the works yet.
 
<strong>Michael Hingson ** 04:51
What's the book called?
 
</strong>Tammy Gross ** 04:53
It's called the treasure galleons.
 
<strong>Michael Hingson ** 04:56
Whoo. Okay. And And like most pirates did all the women's Say things like car and all that. Checking.
 
</strong>Tammy Gross ** 05:04
No, it's actually a little bit more like Master and Commander, I guess you could say.
 
<strong>Michael Hingson ** 05:10
Well, you know, I'm if you're gonna be a pirate, you got to talk like a pirate. So they say,
 
</strong>Tammy Gross ** 05:14
yeah, definitely. I'm not sure.
 
<strong>Michael Hingson ** 05:20
Well, so that's pretty cool. So you say your book was a best selling book, which is and is a best selling book? Or is it still in printer?
 
</strong>Tammy Gross ** 05:29
It is, it was a best selling book. And it actually and has been in print. I think it's out of print right now. But you could I think you could get it like on demand, you know, at Amazon. So it's the treasure galleons. And it's at Amazon. But it's also it's going to become a bestseller again, in February, I'm going to be doing a big campaign and working really hard to, to keep it going. You know, I'm learning I'm in that learning stage. You know, how to,
 
<strong>Michael Hingson ** 05:55
of how to do that. And that one is that the one that's being made into a movie.
 
</strong>Tammy Gross ** 06:00
Now, the one that's being made into a movie is more of a ghost story. It's based on a true story, but it's about a girl who, who thinks she's seeing a ghost who wants her to solve her murder. And so it's, it's a little bit of a horror, but it's really more like a psychological thriller.
 
<strong>Michael Hingson ** 06:16
Cool. I am hoping being the eternal optimist that she does solve the murder.
 
</strong>Tammy Gross ** 06:23
Yeah, well, I can. I can tell you this, I can tell you this. Okay, having talked about having like, an unstoppable mindset, there are policemen who got on the real murder. And it had been unsolved for 27 years, a month before I published the book version, they solved the actual murder. So that is really cool. In my fictionalized version, yes, of course, the the girl is able to solve the murder.
 
<strong>Michael Hingson ** 06:49
But they actually solved it, which is great.
 
</strong>Tammy Gross ** 06:53
Actually caught the guy who actually did it to the real victim,
 
<strong>Michael Hingson ** 06:56
did your book or researching your book stimulate part of that? Or did that have any effect?
 
</strong>Tammy Gross ** 07:03
I wish I could say it did. But no, it did. And I really based it very loosely on that, because I didn't want to really hurt the family because I was it. You know, it was an unsolved murder. But there were people that were claiming that they could speak to her spirit, and that they could solve the murder. And of course, in 2728 years, they did that. So that's what that's what kind of prompted the idea of for the story.
 
<strong>Michael Hingson ** 07:27
Wow. But you continue to write screenplays and so on.
 
</strong>Tammy Gross ** 07:31
I do write screenplays and I now I'm working with entrepreneurs and helping them get their story straight. And, and, and get some grit, so that they can, so they can have the mindset to to realize that their story can make a big difference, even if they think it's a small story.
 
<strong>Michael Hingson ** 07:50
Well, tell me about that. Yeah, well, I
 
</strong>Tammy Gross ** 07:53
had to I had to go through it myself. I had to go through a little bit of that, finding my grit myself and, and when 2020 hit my, my screenplay, editing business started to tank a bit for a couple of for several reasons. One being Google Analytics had changed and all of a sudden, I wasn't getting people to me as much, I became sick and was in and out of the hospital with pancreas, pancreatitis, issues start started from a gallstone or something. And, and was dealing with that for quite a while. And then of course, then COVID hit everybody. And and I realized I was feeling very sorry for myself. So I had to, I had to pull myself out of it. And, and it was entrepreneurs who helped me it was people like Pete, Pete Vargas, and Russell Brunson and, and Tony Robbins, you know, all the all the names in the intro, entrepreneurial world, and I found a word for myself through them. And it was grit. I needed to build some grit and stop feeling sorry for myself and I even gave it you know, it's basically an acronym, I guess, where you have to have gumption resilience and be indefatigable, which is a very good pirate word, indefatigable person and have tenacity. And so that's exactly what I did for all of 2020. That was my word. And that's, that really made me turn the corner and I came out of 2020. Totally different.
 
<strong>Michael Hingson ** 09:22
So, how did you? How did you get into a mindset to do all of it? I mean, obviously, you read what these people said, you listen to their words, and so on, but how did you then translate that to you?
 
</strong>Tammy Gross ** 09:37
Well, basically, by the next year, I realized, okay, I know what how I need to be thinking more, but now I need to do things I need to do what I've been learning. And so really, my word for 2021 has been doo doo doo doo, you know, take action. And, and so I've been following a lot of great advice, and I've been, you know, disturbed. and figuring out what doesn't work and what does work. And it's been, it's been quite a journey, it's been great because it's made me self reliant, while I'm also, you know, reaching out for, for anybody who has a helping hand to help me step up, you know, so it's been collaborative, and it's been personal at the same time.
 
<strong>Michael Hingson ** 10:19
Well, of course, making it personal, tends to make us work harder, because we then take us more seriously. You know, I talk to a lot of people about disabilities and of course, blindness. And when I discover people who say how much they've learned, or they've even read my book, Thunder dog, and they've said, Well, we've learned so much. The issue, though, is, it's easy to say that, but do you truly emotionally buy into it? So for example, I talk a lot about the fact that blindness isn't the problem, societal attitudes are the problem, and blind people can do whatever they choose to. And the reality is that blindness doesn't need to be the barrier that we face. But people say that, but they don't buy into it. And that's why it's so important to make everything sort of personal to you if you're going to accomplish it.
 
</strong>Tammy Gross ** 11:15
Oh, absolutely. That that is, that's a great way of putting it and I would never say that I'm disabled. But there was a time when I was in the hospital when I thought I might be in hospital, like for the rest of my life, and it might might be a short life. And, and so there was an attitude that was developing, even before that, and, and I had severe depression. And it wasn't until I got some help with that, that, you know, I realized, it's me, it's me, it's not everybody else. It's me. And I and I have work to do. And so you're right, the personal is, it's just everything.
 
<strong>Michael Hingson ** 11:51
It's unfortunate that we use this word disability, mainly because I'm, well, first of all, I don't know what other word to use things like differently abled don't work. So, you know, we talk about words and so on. Disability, however, doesn't need to be a lack of ability. It can just be a thing, where we haven't made it a thing yet, we haven't taken that leap. To really recognize that a person has a disability, it doesn't mean that they don't have ability, they're just going to do things in a different way. It's like diversity, diversity was supposed to be this inclusive thing for everyone. Diversity does very rarely include disabilities, we've warped the term and morphed it.
 
</strong>Tammy Gross ** 12:35
Yeah, yeah, in Hollywood to they're, they're actually trying very hard to, to make it something that is, is much more inclusive, and I'm proud of the people who are doing that it's still hard, you know, it's still being done. It's, there's still a lot of work to be do.
 
<strong>Michael Hingson ** 12:50
We don't tend to see still a lot of disabilities, people with disabilities in Hollywood in major well roles or in major positions. And I know part of that has to do with the fact that people with disabilities haven't been trained. They don't. They're starting to learn to be actors. I mean, we have Marlee Matlin and some others, but mostly, we don't have people who know how to do it, although I think more learning it. But what we also don't have are people in the industry, who are open and inclusive to the point where they will give people a chance. And most of the time, when you see somebody with a so called Disability in a movie, there's not really an actor with a disability who's playing that person.
 
</strong>Tammy Gross ** 13:41
Oh, absolutely. And the, like I said, the good news is, is that I think you're going to be seeing things pretty soon that do have that, that, because I've just been in a lot of meetings with a with producers and directors who are very aware and who are doing everything they can to be much more inclusive on that. So hopefully, it's gonna be a very exciting 2022, where we will be seeing a lot more, a lot more people who are trained, and who are playing somebody who may be in a wheelchair or is blind or deaf or whatever. But also, you know, they're they're playing that person sometimes as that with that disability and other times not even paying attention to to it at all, you know, so that's kind of neat.
 
<strong>Michael Hingson ** 14:29
Yeah, but the reality is that there's no reason why a blind person can't play the President of the United States in a movie. It doesn't have to be that they focus on blindness or that that has to be a blind president. And the time will come when hopefully that will happen, which will be great.
 
</strong>Tammy Gross ** 14:45
Yes, for sure. I agree. So how are you
 
<strong>Michael Hingson ** 14:49
doing the and what's happening? How did you get into the whole business of helping entrepreneurs? What's the program? Tell us all about that?
 
</strong>Tammy Gross ** 14:57
Well, I call it Wow, Hollywood, and it's because because I have been an entrepreneur since 22,000, actually, officially, at least on the online, and because I was arranging music for churches all over the globe, and then I started, and then that kind of transition so that I was helping screenwriters, and I was editing for them. But I also I became such a format expert that a lot of people were turning to me, I've had a listers, like Shaila buff, and I've had newbies people who've never written anything. And so I realized that I needed to scale up. And I needed to become much more of an actual entrepreneur and not just somebody who's helping other people. And you know, what, one on one for hours for dollars kind of thing. So that so I needed to step up. And then as I did, that's when I learned, oh, wait a minute, so do all these other people I work with, and all the people who've helped me can really benefit from telling their story better and more often and in a bigger way.
 
<strong>Michael Hingson ** 15:56
So is that mainly been Hollywood related or in general,
 
</strong>Tammy Gross ** 16:01
it's just been in general. In fact, it's been people just taking their transformation story, their their signature story, and how they got to where they are as an entrepreneur, and turning that into a story that can be told in in many, many different ways. And that can reach more people.
 
<strong>Michael Hingson ** 16:17
Can you tell us a couple stories about people who have been successful because of what you've done? And what happened?
 
</strong>Tammy Gross ** 16:22
Well, it's really it's it? Well, I'm at the beginning of my thing, so I can tell you people who I've helped in the past, and who, who, because of my help, they were able to move forward. Shyla buff is actually an interesting example. He, he came to me needed some, some editing and a little bit of story help with a story that had a really weird name to it. And it was basically his own life story, talking about his parents. And when I was done with it, I was able to help him get it so that I mean, he had connections, he didn't need my he didn't need my help with connections, and he didn't need to be perfect, but the story was kind of a mess. And, and I'm like, You need to chop off the whole last half, you just need to chop off the whole last half, you need to concentrate on this, that this that. And within a couple of years, he came out with honey boy where he played his own father. And he kept a concentrated on his life, and how it related to his father, his mother wasn't really a part of it, because that's exactly the story that he needed to tell. And so that you can go and watch honey, boy, it's great. And I feel so proud that he took some of my advice, or actually all of my advice. Did he give you credit? No. You know, he paid me and it was off the books typing, you know, is considered in India at the time. Yeah, okay. Exactly. But I can credit myself because I know what I did.
 
<strong>Michael Hingson ** 17:51
Well, yeah. And, you know, the fact is that you know, what you did, and you use that to help build you, which is a family.
 
</strong>Tammy Gross ** 18:00
Yeah. And I've seen others that have gone on, you know, using just some of my basic stuff, and and they've just gone on to start having a career, getting their movies made and feeling much more confident in all their writing as a screenwriter.
 
<strong>Michael Hingson ** 18:15
Well, that's, that's cool. Do you find it there are a lot of people in the Hollywood world, who, when you really dig down, don't have a lot of confidence. And they, they may be successful, but they like to boss people around or they just do what they do. But they don't really have the competence that they should have that would make them a whole lot better at what they do or better individuals,
 
</strong>Tammy Gross ** 18:40
the people who are kind of embedded I guess, you embedded you would say that they are Hollywood insiders. I don't see that that often. Until you get really one on one with them. And they can be very nice, very humble. And then when you work with them, you might have a different a different, you know, vibe from them. But people who are getting into it are all like they're Yeah, they're they they think that they just don't have anything to offer at all. Well, well, there might be a few major egos. And they're the ones who really shoot themselves in the foot, you know, because they think that everything they write is gold, and it isn't.
 
<strong>Michael Hingson ** 19:22
Well, we all have to start somewhere. Exactly. I remember. Now, it has to be something like well, it would have been about 1983 or 84. Yeah, be 1983 I think so that would be what 38 years ago. I was selling a product for a company that was then later bought by Xerox was a high end brand new optical character recognition technology and at the time, was the only machine that would read any number of types. on the same page, I met him by Ray Kurzweil. And he had two versions up at the reading machine for the blind, which is the first machine he developed, but then the data entry machine and the intent was that anyone could use it to scan high volume of material to put it into electronic form for whatever purpose. And one day, we got a call from a reasonably unknown guy. You've never heard of him, I'm sure Francis Ford Coppola who's whose Godfather I've watched several times anyway. And he said, I would like to explore using your machine to read scripts and then take the data electronically and format it or read books or read data and format it into scripts. So I got to meet him. What a What a nice guy, and we met at zoetrope studios, it was just before he moved up to Rutherford and went to the winery and started the winery. But I found him to be a person who is clearly very competent. Actually, the first time I met him, it was like three in the afternoon and he was just getting up and having breakfast. I went off typical Hollywood, they sleep late. But then I did meet him also up at at the at the winery, and I found him to be just a wonderful person. And wish we had been able to spend more time together. But you know, everybody's busy. And he had other things. We were just the sales guy. But he bought a product. So it's okay.
 
</strong>Tammy Gross ** 21:27
Oh, yeah, definitely. Oh, that's great.
 
<strong>Michael Hingson ** 21:32
But But Hollywood is, is an interesting place. And I do hope that, that people truly will find that there is a lot of value and more authenticity and using actual, in our case, persons with disabilities to play parts, whether it's really playing a disabled person or person with a disability or not. There's no reason not to expand horizons like that.
 
</strong>Tammy Gross ** 21:57
Right? Exactly. And, and things will be changing, like I said, and, and there's already like kind of a movement, they're calling it New Hollywood, to change, you know, get rid of some of the bad and bring in more of the good to all of Hollywood. And it's great to it's it would it, this is a great time to be a part of that.
 
<strong>Michael Hingson ** 22:18
That sounds really exciting. I'm looking forward to seeing how it goes. Well tell me more about the program and so on with what you're doing. So you're you're basically coaching people, do you have set a formal process? How do people find you, you know, how do they even know you exist? All that stuff?
 
</strong>Tammy Gross ** 22:37
Well, I'll just give this to you. Right now it's a if you go to <a href="http://scriptpreneur.com" rel="nofollow">scriptpreneur.com</a>. And for some reason, the S doesn't work. So it's http, colon, slash slash, scriptpreneur. So script S C R I P T, preneur, P R E N E U <a href="http://R.com" rel="nofollow">R.com</a>. You can book a time with me and we can talk about it. But also, you can email me at Tammy@scriptpreneur.com. And, and I'm still getting a website together on the Wow, Hollywood but while <a href="http://hollywood.com" rel="nofollow">hollywood.com</a> is up and running, it's just you'll see it's sort of improv process. And, and what it is is is that basically I can help people at whatever stage they're at, of wanting to tell their story, however big they want to get to, you know, I will encourage them to go big. And, and go all the way from getting your script for your speaking. So not a screenplay, but a script so that you can speak in like two minutes, or maybe in 40 minutes, or maybe in two hours, whatever time you need on stage to tell your story. That is your transformation story. That is part of how you help other people. So that's how it works for, for entrepreneurs, as we all know, since 2020, you know, screen I mean screen. Being on screen is part of the whole speaking world now, and you kind of can't get away from it. And then from there, I help people write a screenplay. It's very, you know, specific kind of story format, and turn that into a book from that into a best seller win awards as you're going along. And then I can introduce you to some producers, people who will, you know, look at it, and we'll take it seriously now that it's been through all of this, you know, vetting and has won some awards, as well as helping you get a trailer made, you know, so I can take you all the way from idea all the way to getting a sizzle reel, as they call it but get basically a trailer of your story.
 
<strong>Michael Hingson ** 24:35
Have you so what have you done with with entrepreneurs outside of Hollywood?
 
</strong>Tammy Gross ** 24:41
Yeah, so this is all this. This is where I met the beginning stage of helping people who are completely outside the Hollywood loop. And, and I'm, I'm working to become a connector to the point where by mid 2022 I plan to have a full network where entrepreneurs can find writers writers can find work, and they can, you know, marry their, their amazing skills and abilities and, and, and can move forward that way they can move forward with me where I keep putting them together with people along that path. There's lots of different ways.
 
<strong>Michael Hingson ** 25:21
And that's where well, Hollywood comes in.
 
</strong>Tammy Gross ** 25:25
Yep. Oh <a href="http://hollywood.com" rel="nofollow">hollywood.com</a>
 
<strong>Michael Hingson ** 25:27
Yep. I am of the opinion that most everyone really has a story to tell them people ask me often. What about writing a book? It's, it's gotta be hard and so on? And the answer is, it's only as hard as you make it. Yes, we all do need help. But everyone has a story that they can tell. And I wish more people would tell the story. And people ask me a lot about speaking because I've been speaking now for 20 years ever since escaping from the World Trade Center on September 11. And I, I began doing it actually, my first speaking opportunity came two weeks after September 11. It was on the 18th, the 25th, the 26th. It was Wednesday. And I had been called like the week before by a pastor who said we're putting together a service for people in New Jersey, to recognize the people in New Jersey that we lost because we were living in New Jersey at the time. And he said, would you come and speak. I've done some church things and so on, but never at all regarded myself as a public speaker. But I said sure. And then I made the mistake of asking him how many people are going to probably be at the service because the church knows how many people go to church services in the middle of the weekend. He said, we expect between five and 6000 I went oh cool, didn't bother me a bit, you know, and that was the kind of my first clue. So I went and did that and it was it was actually a wonderful time and it was a good time of remembrance where a lot of people got to share Lisa beamer whose husband Todd was the guy from flight 93 She was there and and Lisa is not an animal lover, but she and my guide dog Roselle, the the dog in the picture behind me here. She and Roselle hit it off which surprised her. And Roselle and she were were actually together on some other things. We were on a Larry King broadcast together. And they they got to commiserate and they have a thing for each other, which was really great. But the bottom line is it really is all about telling a story. And obviously
 
</strong>Tammy Gross ** 27:41
incredible. You have a very why ignores a movie yet?
 
<strong>Michael Hingson ** 27:45
Well, I you know I'm what I actually want to talk with you about that we've been working on it. I'm working with some people who approached me from the Christian community community and they want to make it into a movie but they haven't had a lot of success or, or whatever with it. I'm what I want to get you in touch with them and see if we can move this forward. But it should be now my agent who helped us write thunder dog. There were two of us who wrote to Susie Florrie who's a writer, contacted me about another book and decided she wanted to help me write the book, her agent who else became my agent ship McGregor. So Chip said that when they make it into a movie, he wants Brad Pitt to play him. Yeah, it's gonna be such a major part, right? He wants Brad Pitt to play him. And I said, that's fine. I'll vote for that. But but it should be a movie and I would like to see it happen. I think there's a story to tell because it's not really about the World Trade Center. It's about growing up blind. And how I got to the World Trade Center. That is the whole point of the story of learning to be unstoppable. Learning to establish that I could do whatever I chose to do. And there's a lot behind that. So if you haven't read thunder Doc, I hope you'll go find it. Oh, definitely. And then we're gonna talk about we'd love to talk about that. But, you know, it sounds like you have a story that ought to be told. And it's a story in progress. But SOS keep in mind, but you should, you should work on yours.
 
</strong>Tammy Gross ** 29:16
That's true. That's actually that is that's a 2022 goal of mine. Because you know, my my word for 2021 was do and my word for 2022 is B and I'm being exactly what it is that that I have been working toward becoming. And whether I fully reach things or not, I am being it. So that is definitely a big part of of the goal. For 2022
 
<strong>Michael Hingson ** 29:43
you can test out your screenwriting skills for your own. Exactly. Yeah. What I would really appreciate is you exploring Let's do more of this and find more things to talk about. I would like to have you back on unstoppable mindset. So if anyone want to talk about this podcast, feel free to email me It's MichaelHi M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a> says to me is a company that makes products that help the internet become accessible and inclusive to all it's a long story. It's also fun to tell feel free to write. Let us know what you think. And Tammy, I want to thank you again for being on the stoppable mindset and hopefully we will get to do this again really soon.
 
</strong>Tammy Gross ** 30:32
I look forward to it. This has been wonderful. So
 
<strong>Michael Hingson ** 30:35
it has been fun.
 
</strong>Tammy Gross ** 30:38
Thank you,
 
<strong>Michael Hingson ** 30:39
thank you
 
</strong>Michael Hingson ** 30:49
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Indefatigable and Unstoppable with Tammy Gross</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/8d7c3a2c-bd57-48a0-a61e-a9f2c5d5e5e8.mp3?source=rss&amp;ext=asset.mp3" length="24350821" type="audio/mpeg" />
<itunes:episode>20</itunes:episode>
</item>
<item><title>Episode 19 – An Unstoppable Pioneer in Web Accessibility and Life with Mike Paciello</title>
<guid isPermaLink="false">https://pinecast.com/guid/d131b5c5-a161-4d41-b2f1-ec42dc6089e3</guid>
<pubDate>Wed, 02 Feb 2022 12:00:33 -0000</pubDate>

<itunes:duration>01:04:43</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0f67114b-2127-4544-abc0-9d234567d192/UM019_-_An_Unstoppable_Pioneer_in_Web_Accessibility_and_Life_with_Mike_Paciello_Cover.png.jpg" />
<description><![CDATA[<p>It is not often that most of us have the opportunity and honor to meet a real trendsetter and pioneer. Today, you get to meet such an individual.
 
Mike Paciello has been a fixture in the assistive technology world for some thirty years. I have heard of him for most of that time, but our paths never crossed until this past September when we worked together to help create some meetings and sessions around the topic of website accessibility. As you will hear, Mike began his career as a technical writer for Digital Equipment Corporation, an early leader in the computer manufacturing industry. I won’t tell you Mike’s story here. What I will say is that although Mike is fully sighted and thus does not use any of the technology vision impaired persons use, he really gets it. He fully understands what Inclusion is all about and he has worked and continues to work to promote inclusion and access for all throughout the world.
 
After you hear our podcast with Mike, I’d love to hear your thoughts. Please feel free to email me at <a href="mailto:michaelhi@accessibe.com" rel="nofollow">michaelhi@accessibe.com</a> to tell me of your observations.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong>
Mike Paciello has been a pioneer and influential figure in the accessibility industry for more than three decades. He wrote the first book on web accessibility and usability (Web Accessibility for People with Disabilities), and has since achieved many notable milestones. He is the founder of <a href="http://WebABLE.Com" rel="nofollow">WebABLE.Com</a> and co-founder of <a href="http://WebABLE.TV" rel="nofollow">WebABLE.TV</a>. Mike currently serves as AbleDocs VP of US Operations.
Mike served as co-chair of the United States Federal Access Board’s Telecommunications and Electronic and Information Technology Advisory Committee (TEITAC), co-founder of the International Committee for Accessible Document Design (ICADD), and was recognized by President Bill Clinton for his contribution to the W3C Web Accessibility Initiative (WAI). He was the recipient of the 2016 Knowbility Lifetime Achievement and the 2020 ICT Accessibility Testing Symposium Social Impact awards.</p>
<p>Contact Mike at mpaciello@webable.com or mpaciello@abledocs.com</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
Welcome to another edition of unstoppable mindset. Thanks for joining us this week, we have a guest I've been looking forward to for quite a while his name is Mike Paciello. And I'm not going to tell you a whole lot about him because he gets to do that himself, except I will tell you that he's very deeply involved in the web accessibility world. Why do we deal with web accessibility a lot on this podcast? And why do I continue to bring it up. Because if you've listened to many of these podcasts, you know that there is an ever widening gap between websites that are accessible and those that are not. And it is something that we all need to deal with. Because there are so many people in this world who don't get to access all the websites that everyone else can access for one reason or another. Mike has been very deeply involved in dealing with those issues for a lot of years. And I'd like to introduce you to him now. And we can talk more about it. Mike, welcome to unstoppable mindset.
 
</strong>Mike Paciello ** 02:23
Thanks, Mike. Great to be here.
 
<strong>Michael Hingson ** 02:27
So how did you even get involved in this? I mean, you you are cited you, you, as far as I know, don't have any what people would call physical disabilities and all that. So how did you get involved in all this?
 
</strong>Mike Paciello ** 02:41
Well, it's a it's a long and winding story that probably folks have heard many times in the past, but I was worked at a a computer company that no longer exists anymore. It maybe exists in parcels at HP. But it was Digital Equipment Corporation back in the 80s. I actually
 
<strong>Michael Hingson ** 03:03
just this morning was reading something from someone on a list where they were talking about the old desktop synthesizer.
 
</strong>Mike Paciello ** 03:10
Yeah, exactly. Yeah, I know that memories. Yeah, I know the guys that worked on that. And Tony Vitaly was one of the lead engineers on that. And Tony, now we're good friends. He passed away several years ago from ALS. Ironically enough, it he discovered it while he was at the seaside conference. Boy, I think so. So this was in the late 90s, maybe in early 2000s. But at any rate, I was working as a technical writer at Digital in the mid mid 80s, right through the early 90s. And was asked to take on a project voluntarily, which involved providing our computer software documentation we did mostly operating system software, to the National Braille Press in Boston. And I just thought it was interesting. And so I followed up and they said, and maybe you'll get a request once or twice a year. I hadn't had the project for more than a few hours. And I got a cost a call right away from Bill reader who was the writer? Yep. You know, Bill, yes. And he said, Hey, we need this, this this this? Can you bring these down? And I said, Sure, I'd have been happy to. And so I hadn't carried the physical publications, which as I found out, they would then take and transcribe into and reproduce in Braille. And Bill was awesome. He gave me a complete tour of, you know, the factories and the offices and what they did. And right away he started talking about, you know, screen reader. Well, actually, it was a screen reader technology that was braille translation software at that particular time. It's so that that piqued my interest, and i i At the same time I was doing that I also happen to be working in the very first instances of markup language. This is pre SGML, which, as anyone that knows the standardized, standardized or Standard Generalized Markup Language was the precursor to HTML, which is makes up the web. But it was actually a, a markup language used to basically mirror what an editor, a physical editor of a red publication would do, you know, take a ticket document from an individual divided up into, you know, logical portions on on, you know, within a page. So this is a paragraph, this is a list, this needs to be indented. This is a title, this is a heading, those type of things. And Dale SGML could do that electronically. And at the time, I specifically was working on a project that involves converting our electronic documents or digital into postscript, which anyone knows a postscript is that free PDF? Yes. So I thought to myself, if we can do these electronic conversions from basically a text markup file, to a postscript file, which is, you know, kind of a graphical a page, right? Right. Why not output it to Braille? And that led me on my quest to go figure out how to do that.
 
<strong>Michael Hingson ** 06:36
So what did you What did you end up doing?
 
</strong>Mike Paciello  <strong>06:39
Well, I curse I had established a few contacts, because of this arrangement that digital had with the National Braille Press. And one of those contexts was George cursher. Anyone that knows anything about this business knows that George is a champion and a hero, and just one of the greatest human beings I've ever known. And Matt, and it's great to be to be called a friend and a colleague of his,
 
</strong>Michael Hingson ** 07:08
and George was the person who kind of really was the proponent of the DAISY format, which is used today not only in audio recordings to make them fully accessible and navigable, but he did it for Braille as well.
 
<strong>Mike Paciello ** 07:22
That's right. That's exactly right. And I'll tell you, a lot of people remember George for when he worked for what you would call it out there in New Jersey and Princeton for the blind index,
 
</strong>Michael Hingson ** 07:36
RFP coding, right. Now Learning Ally, right,
 
<strong>Mike Paciello ** 07:40
right, right, exactly. However, before he joined RFB, nd he had his own little company called computerized books for the blind, write it so I established a contact with him, he and I started talking about markup languages. He pulled it a couple of other people like Joe Sullivan, from Duxbury Systems. And Yuri Minsky, who was the President CEO of soft spot, which was a major producer of SGML editing software. And we formed together with many other colleagues, also international colleagues, what was a working group called the International Committee for accessible document design. We did that in the late early 90s, early 90s.
 
</strong>Michael Hingson ** 08:30
So you, you put some processes together? And how successful were you at being able to get postscript translated into Braille?
 
<strong>Mike Paciello ** 08:43
Well, no, no, as far as I know, there was no success there. Yes, story. The story with postscript is, you know, Adobe, eventually converted everything into a PDF. And that's where the success so to speak, relatively speaking, came in play. Adobe actually had members that were part of our, the internet international committee for accessible document design. And they got involved effect their lead engineer at that time was Carl Orthey. And Carl met with George myself in another great colleague, who worked with me at that time at Digital TV Raman. And we looked at ways of, again, taking the PDF and converting into something that was accessible. So that's that's so there's no real story as far as I know around postscript. It's all about PDF at that level.
 
</strong>Michael Hingson ** 09:42
It's, it's interesting. You had a lot of good beginnings and laid a lot of foundations. But But today, it seems like a lot of the accessibility that we're seeing is still somewhat sporadic and spotty. In that not everything gets to be put into or can easily be put into an accessible form. Even with Adobe, there is a lot of document, there are a lot of documents that are released and created by various people that aren't accessible. Why is it that Adobe and other organizations don't really follow through and try to create native accessibility? Right from the outset?
 
<strong>Mike Paciello ** 10:28
Yeah, well, you know what that is, it's it comes down very simply to it's a business decision. You know, corporations. for all intents and purposes, they've got a mindset, they're all about reporting back to their boards of directors, and reported profits. I mean, it's just a business's business, especially here in you know, in this in this country, where we're driven, you know, by a by, you know, why the markets in so businesses, businesses look at it, and I've yet to see this not be true. Even for those companies that I believe Excel, where accessibility is concerned, a businesses have never been able to figure out really how to turn accessibility as you and I know it into a business value proposition, they haven't figured out how to make it, how to make money out of it, there are all kinds of numbers that are thrown out there about discretionary income by people with disabilities. But it doesn't come down to that. It's it's channels, it's business lines, it's, it's we're talking about, you know, companies don't want to talk about making business unless we're talking about billions of dollars now. And then, you know, it won't take much longer looking at the recent, the recent profit reports, you know, by by Apple and Amazon, that we're going to be talking about trillions of dollars. So if we can generate that kind of thing, then then, you know, a business business really does want to want to investigate. And secondarily, designing architecting, developing all of the engineering lifecycle or product lifecycle disciplines that are associated with ensuring that whatever it is that we're building, and I'll just use just a software environment, because that's, that's what I'm most familiar with, whatever software platform or interface that we're designing or developing, you know, it has to be accessible, they're not doing enough, you know, out of the box, it's not being done in the concept, you know, conceptual design and architectural, and then fall all the way through. If you know, what I'm doing right now, as I'm illustrate, I'm using, you know, kind of a gesture to show, you know, for the beginning, all the way to the end of the lifecycle, there, every piece of that needs to be accounted for, where ensuring something is usable, and accessible to a variety of people, disabilities, and the persona types associated with it. And companies just typically don't make that kind of investment. Unless someone at the top is driving it. And, you know, you can look at, you know, I think Microsoft is a is a good company right now to kind of hold up there, because I believe that they've done a great job at raising the bar. Because all of its being driven by Jenny in by, you know, by their CEO, you know, he himself has, I think, at least one son with with a disability. So he's got a personal connection to it, but you don't see that at 90% of most businesses. So again, like I said, it's a, it's a value cost analysis, that, you know, from an accessibility standpoint, it's probably never going to really, truly wash. Now that even
 
</strong>Michael Hingson ** 14:04
go ahead. Oh, go ahead. No, I was just gonna
 
<strong>Mike Paciello ** 14:07
say, that doesn't mean it shouldn't be done. And that doesn't mean that we shouldn't tackle this pervasive, really, you know, like global challenge, using other means by which to, you know, kind of change the world and change thinking. And I really think that that's probably another big piece of it.
 
</strong>Michael Hingson ** 14:28
We see them with Microsoft, but even with Microsoft, now with new windows 11. There are a lot of things that are technically accessible, but they're not obvious and they're not obviously located so that one can see them, you know, as an example. It used to be in his latest Windows 10. If you wanted to go to what we're now calling even with Windows and app that's installed on your machine, you hit the start button. And then you could use the arrow keys to go down and find the AP. But that's not the case in Windows 11 anymore. And there are additional keystrokes or other things that you need to do. They have not kept the same obvious process. And yes, it's accessible because you can find it. But is that really is usable, and was a lot of thought given to that when they were creating windows 11. And it seems to me that Jenny has has done a lot and we're speaking by the way for those who don't know, of Jenny Lefevere, who is the Chief Accessibility Officer for Microsoft, and Jenny is deaf, we met at a convention a few years ago. And obviously, you, you work with her pretty well. But I just think that there are things that they aren't, they're still not giving a lot of thought or as much thought as they should, to some of the architecture and ways to make Windows is obviously usable as it should be.
 
<strong>Mike Paciello ** 15:59
You know, I mean, Mike, I can't, I can't deny that I totally agree. I think, you know, what we see out on the web in terms of social networking, social Mark marketing, we see what Microsoft wants us to hear, right, but we're not inside. In I am not at all surprised, because I frankly, I hear this about a lot of the other, you know, big companies, who was it was at Forbes was at Forbes, or was a fast company that just came out with this glowing article. It in mentioned, it was it was really kind of interesting. It mentioned Microsoft, Amazon, Google. Facebook, who else was in there apple in all these great, wonderful things that they do in I mean, you can't deny the fact that they've made some awesome, you know, steps forward and done some great things in behalf of the entire disabilities marketplace. Right. But force, but at the same time, you and I both know, I see every single day, if not hundreds, you know, dozens, you know, if not dozens, hundreds. So whichever way you want to look at it, I have people who are seeing exactly what you're saying. Yeah, great, but now I can't use Windows, I've seen that. I've seen that whole discussion on Windows 11. So what happened? Who's Who's not watching the the watching the ball there? How can you not at this point in the game, when you're in industry, as mature as Microsoft is? Including the accessibility space? How could you miss these things? You can't. So someone's making decisions that should either is, is not well educated, well versed and accessibility, or be and I think this tends to be more likely scenario. They're doing it because they're being driven by whatever financial incentives that they have. Right?
 
</strong>Michael Hingson ** 18:04
Right. But But here's, here's another aspect of that. I agree that in especially in this country, we tend to be very driven by the financial aspects of it. What Uh, what about our stockholders, we've got to report directly to them. And they're the only ones who matter, which I'm not convinced is true. But that's what what companies do. But when do we get to see companies believe? It says much about the cost of doing business to include people with disabilities, and we'll deal with blindness here. But in general, to include people with disabilities as it is others look at Adobe, if you install Adobe Acrobat, or if you look at a lot of the things that that you can do with Acrobat, and Acrobat, DC today, we have Acrobat, DC, licensed as I do here, you get options for different kinds of languages, you get a variety of different kinds of settings. And obviously, those were put in because people somewhere thought it was important to have more than English, then of course, part of that is you want Acrobat to be able to be marketed all over the world. But even in this country, you want Acrobat to be able to produce documents and English and Spanish and Chinese and Japanese and other languages as well. But so there's a mindset there, that that's important. But I think part of the issue with corporate decisions is there isn't a mindset yet about dealing with disabilities, even though more than 20% of all people in this country and around the world have some sort of disability there isn't a mindset of inclusion for those people yet.
 
<strong>Mike Paciello ** 19:56
Yeah, I totally agree. Um, you know, we all I often talk about culture, we often talk about acumen, we I used to have a domain that was called <a href="http://thinkaccessibility.com" rel="nofollow">thinkaccessibility.com</a>. And it's true with the mindset is, they're just not doing it. But I also feel like in I kind of apologize, because I haven't been able to come up with the right answer yet. But I used to talk in terms of what, you know, what, how do we change the world? I mean, that's, that's what we're trying to talk about, right? We're talking about changing the world change the world's mindset, as it relates to people with disabilities, in, in accessibility. In terms of any kind of interaction or, or or inclusive design doesn't matter whether it's hardware, or software, wood, or paper, or electronic. The same thing is true all the way across the board, I still see buildings that are built, and they don't meet the ADA standards. Right. Right. So So what is it? I used to talk about, you know, back in the, in the 90s, particularly, we went through this phase, where alternative energy became, you know, a big thing. In many governments, many, many governments put billions of dollars into alternative energies for a lot of reasons, right? They want to stop fossil fuel pollution and things along those lines, right? The the atmosphere, but there were a lot of reasons for doing it. But the the government's and the people, the scientists behind it, saw, had had the foresight, they saw a vision of what the world would be like, in 5060, you know, 100 years or decades ahead, in from the term from the standpoint of preservation, for from the standpoint of, you know, global warming, pollution, things along those lines, it became intrinsic to life, for every human. We haven't achieved that in the disability accessibility. A world in our world, we have not created a mindset that says, We need to change the world, because if we don't, this is what's going to happen in the years to come. Right? That makes sense. It does.
 
</strong>Michael Hingson ** 22:31
And, you know, part of the problem is the term disability is still, we're great at redefining words, right? I mean, we've re defined, we've redefined diversity all over the place. And now diversity generally tends not to include disabilities. And will but we haven't been able to define disability yet to not mean you're not able. And so it is a problem. And I'm just not sure how we're going to get around that. But somewhere, we need to do that, to get the mindset to shift so that people can truly understand and accept that just because a person has a different ability set than they and it doesn't include some of the things that that their ability set includes. That does go the other way as well. And it isn't all of a physical nature necessarily.
 
<strong>Mike Paciello ** 23:24
I totally agree. I tell you every I mean, what's also factually true is, you know, the profession, the business and the community that you and I are part of, is it is in and of itself kind of a civil rights notion, right? It is. Yeah, absolutely. I mean, in the US, it's absolutely that, well, actually, most countries, it's absolute. That's why you have, you know, Ada, like legislator, legislation and laws throughout, you know, throughout the world. But here's the interesting thing about that. Every great civil rights movement, every great movement, has always had a great leader and a vocal leader and a visible leader. And I've always thought that that's one of the things that we miss, we don't really have, we have some great leaders, we've got some great people out there. Jenny being one of them, for example. You know, when I, when I grew up, Ellen Brightman was like, it was like my hero key and Gary Moulton. Were just, you know, awesome. Good. George cursher, you know, to this day is, but we don't have, you know, a Martin Luther King, like individual, you know, a Mahatma Gandhi, like individual who, who doesn't just bring the cause, but brings the recognition in, in in creates change as a result of that in in so I still kind of think that that's something that we we probably need in this industry to to to change the world the way that we want to change it.
 
</strong>Michael Hingson ** 24:56
Yeah. And and the problem is that to bring the recognition that take a Martin Luther King, the the thing is, there were some differences about him. But there were enough similarities between him and everyone else that people could rally around him. And I'm not sure that when you're viewing people as physically disabled or developmentally disabled, when you bring that disability in, there's, there's a part of it, that I'm not sure that anyone yet has figured out a way to get around the closest person who I ever encountered. And I never met him personally, but person who I think could have achieved that, although not in the exact same strident way that Dr. King did would be Jacobus timber, the founder of the National Federation of the Blind. He was he was the deep philosopher, and extremely vocal about it and very innovative, but he was blind. And I think that that's that problem is what we face in terms of dealing with disabilities.
 
<strong>Mike Paciello ** 26:11
Yeah, yeah, I totally agree. Yeah, so I mean, I think that's just one, one piece of the, you know, of the puzzle, so to speak, to try to solve this worldwide mindset that that needs to be changed.
 
</strong>Michael Hingson ** 26:31
Yeah, and I'm not sure how we're going to get around it. Because I think we also tend to not be violent, and we shouldn't be violent about what we do. But we do need to somehow cross this barrier. And maybe the way we need to do it is to be more forceful, collectively, and get people to to notice, but there are things that that companies could do take apple. So Apple, finally came to the realization and it took in part of the threat of a lawsuit to make it happen. But Apple finally took the iPhone and made it accessible. The iPod. And they even went so far as to make iTunes you available, although I don't hear as much about iTunes you today. But still, it was the method by which a number of people could get class lectures, and so on. And they made all of that accessible. The problem that I see with what Apple did is that they didn't take that last step. That is to say, there is still nothing in the App Store today that mandates any level of accessibility for the apps that they allow to go through the store. And they could make an incredible change in mindset and shift in mindset. If they would just say, your app has to have some level of accessibility. And that's going to be different for different kinds of apps. But at least I ought to be able to control apps that go through the store. And I recognize that a lot of apps are going to be graphical in nature, but they still ought to give me the ability to control the apps and manipulate the apps and my example that I use are star charts, you know, I'm not going to see star charts. But for me to take the time to describe it to someone and describe what I want to get them to manipulate it rather than me being able to manipulate it and then saying to someone, what do you see, I still don't even get that. And apps go in and out of accessibility in the app store all the time. Apple could, with a fairly simple process, make accessibility as mandatory in the store, as it does other things. It would seem to me.
 
<strong>Mike Paciello ** 28:54
Yeah, well, what companies do about their own products is definitely one thing. But again, I still think it comes down to dollars and cents. No, they're not gonna push any harder than they have to, because they just don't have the C level people who should be, you know, putting this on their agenda and in prioritizing accessibility the way it ought to be, as we as we see it.
 
</strong>Michael Hingson ** 29:21
Right. Right. But what's but what's the message there? The message, it seems to me is still we're still not really important enough for us to do that.
 
<strong>Mike Paciello ** 29:31
Oh, that's right. You're not a viable entity? Yeah, absolutely. There's no doubt about that. They'll never say it. But in fact, that's really what's going on in the boardroom. Now. One One thing that we tried to do have been unsuccessful up till now. But when Jim Tobias and I shared the the last five weeks, one of the things that we had already laid groundwork for doing was implementing the Five weight requirements, which include all the the web accessibility requirements into the Americans Disabilities Act, because the Department of Justice was a participant there, they're following what we're doing. And we made some good head rows, headway into it. But it came to an abrupt abrupt stop. As a result of politics, frankly speaking. We, my my last meeting, ironically enough, at the White House, was the day before the 2001 or 2016 election. Yeah, yeah. 2016 election. And I listened to President Obama's chief technology officer, and his chief science officer, both talked about the players that they were laying out for the next four to eight years. In all those things got trashed right after that election. So again, not not not really, in no way am I see he could have a political position here, because I don't I stay out of politics, but I'm just sitting, having been the chair, a co chair, rather, of a committee, whose charter was to enhance the lives of individuals with disabilities by enhancing technology for accessibility. We lost, we lost, we lost quite a bit at that level. Now. You know, will it ever get into ADA? I don't know. I really don't know. It's it's more or less than table, that the Department of Justice position at this point is well, you know, things are fair, you know, are out there for everybody to follow. They don't need enforcement. But the reality is, lawsuits are gonna keep coming until until until enforcement is mandated. And then then corporations will do one or two things, they'll either comply, because they'll have to obey. Or they'll do what they typically do, which they send lobbyists groups in and fight it.
 
</strong>Michael Hingson ** 32:06
Yeah, well, and you bring up a really interesting thing regarding lawsuits, because lawsuits can can be a powerful and valuable way to help the process if the litigation is brought for the right reason, namely, we really want to help fix the problem. But we're also seeing a lot of lawsuits. And it's been going on well, certainly before the ADEA. But we'll use the ADEA. And, and and our situations and experiences as the example, lawsuits today are often filed by lawyers who just want to make a bunch of money. They're very frivolous lawsuits. I saw one last week, where a lawyer decided to sue a company actually a bunch of different companies, because they said their websites were inaccessible. And they use the same boilerplate on on all of the lawsuits. And in reality, from the time the plaintiff, quote, looked at the website that I am aware of, until the time the lawsuit was filed was about a month. And in that time, unbeknownst to the defendant, or to the plaintiff, the company took action to make the website accessible because it was the right thing to do. So that by the time the lawsuit was filed, in reality, the claims were totally baseless because the website had become accessible and usable, demonstrably speaking, but yet the lawsuit was still fired filed, and there are so many of those frivolous lawsuits. It seems to me that one of the things that we ought to figure out ways to do is to get Bar Association's and others to go after these lawyers who are doing these frivolous lawsuits, because they're not doing anyone any good.
 
<strong>Mike Paciello ** 34:07
Yeah, yeah, there's no doubt about there are a lot of evil, it's chases out there. They've been out there for as long as I've been, you know, in the software and web accessibility, because it's, I mean, I don't know if we'll ever be able to change that unless, unless we do what would there is there has been some inroads made in terms of how much a person can sue for and, and in some of the motivations for but yeah, yeah, I mean, it's sad, in unfortunately, they they bring in individuals with disabilities, you know, to be part of the of the suit itself. And that creates angst in the communities as well. Right. So I mean, it's, yeah, it's, it's funny, I gave a talk at the UN years ago on fear based incentives, and I hate them. I mean, it's such a stands for any kind of fear based incentives. But the fact of the matter is that we see it does. It does effect change, right. So you've seen large corporations in organizations in educational institutions who have made the changes because they were forced to as a result of those lawsuits. I don't like it. I don't think anybody likes to be quarter, you know, put into a corner and then have to fight out. It just gives accessibility and disabilities a bad name overall. But it is effective. Set
 
</strong>Michael Hingson ** 35:36
offer, marketing, fear based marketing is all around us. I mean, turn on a television, and you hear commercials, like your check engine light is going to turn red at some point. And then it's going to be too late. You have to get our car warranty. Now I'm in fear marketing is all around us.
 
<strong>Mike Paciello ** 35:56
Yeah, that's true. And I work separately. It is ironic, because it is kind of ironic that you're talking about that, because we are kind of talking about messaging, and marketing. It's one of the reasons why would I built web able, one of the things that I really wanted to focus on was trust based marketing, that anyone that I did business with, has to has to be truthful in everything that they say and everything that they do. And so I've worked really hard at that focus, I'm actually updating our pages right now to add another set of value statements associated with trust, and in truthful marketing, because I believe it's ironic my drive here is to make sure that people with disabilities and consumers with disabilities, you know, what they're being told, or what they're being sold, is, you know, an accurate reflection of what your product can or cannot do. So or what a service company or a service based company says they can and will do, because I believe, frankly, speaking, very analogous to the lawyer, you know, the English face lawyer scenario, is I believe that there that that individuals with disabilities, not unlike the elderly community are often take advantage, taking advantage of, because they don't know everything that's going on it, you know, their disability puts me into a situation where they, they, they often are not aware of what the true motivations of a corporation or organization really are.
 
</strong>Michael Hingson ** 37:38
Right. And it's, it says an important for those of us in the disability community to understand corporate dynamics, and do as much as we can to become a part of the corporate world, because change does have to come from within, and it won't come unless we help bring it about and unless we work as hard as we possibly can to get other allies on the inside. But I still think ultimately, it's it's going to require that mindset shift. And I'm, I'm not convinced that it needs to be a costly thing to bring about accessibility, especially if you create a native way to make it happen right from the outset. Then you're building it into the cost of doing business, which is what Apple did, of course, with the iPhone, and the iPod and the technologies that are in the
 
<strong>Mike Paciello ** 38:37
Mac voiceover voiceover right. And then voiceover,
 
</strong>Michael Hingson ** 38:41
it's a cost of doing business. And I'm not even sure I totally like that. But it's, it's okay. It's a cost of doing business to make sure everyone can use the product. And I think that's a reasonable thing to do. But that's why I think that they, they need to take that last step. And get to the point of recognizing that part of that same cost of doing business has to be to say, to developers, you've got to have some sort of basic amount of accessibility, just like we do with the with the iPhone and the iPad and the Mac itself, because you're leaving people out. The The problem is that Apple put itself in that position by being a policing agency for what goes into apps and how apps work. I understand. I don't even I haven't looked lately, but I understand that if you create a piece of software that looks like it has a Windows desktop, that was true of Windows 10. Anyway, Apple wouldn't release it in the app store because it didn't look abolition often look to Windows II and of course their competitors. They have the ability to make and they do make decisions based on what they choose.
 
<strong>Mike Paciello ** 40:02
Yeah, yeah, there's no no no doubt about that, again, businesses are in the business of doing business. Right. And, and, and that's why we have things, you know, like trademarks and copyright and, and patent infringement and patents, and, you know, all of that it's all proprietary, proprietary systems closed open. This that's, that is the world that we that we live in today is as as we started, as you said, from the beginning, the sad part of all of this is that in that the decision makers, the architects, the designers, are not really truly thinking about accessibility and building an infinite start.
 
</strong>Michael Hingson ** 40:44
And it would make it just and it's not that hard to do. If they would do it. Tell me about the web accessibility initiative a little bit.
 
<strong>Mike Paciello ** 40:53
Gosh, sure. Well, I'll tell you, as much as I know, I mean, I haven't. I've been on the fringes of it more or less for the last 15 years or so. But I'll tell you the, the interesting story about the about the way is that I and I was working as a volunteer, I was working at digital and working as a volunteer to kind of with MIT, in the WCC to just kind of build some content, leads, you know, email lists, you know, some some resource information, and just keep it there for accessibility. Organizations like trace ad, which then under Greg Vanderheiden, was at the University of Wisconsin, now down at University of Maryland, Baltimore, I think that's where they're at. And in WGBH, here in Boston, under Larry Goldberg's directorship in cast, they also were organizations that were kind of pulling together these resources around around the web. And so while I was there, I came in contact with a few key people like Daniel da, and of course, Tim Berners. Lee, I was working closely with with Uri Rybicki before he passed the 96. In others, Dave Raggett, just a few other people that were there, in ultimately, you know, we started talking about, you know, can we do something with this. But at the same time, conversations were being carried on with with the National Science Foundation is Department of Education, and a couple of European consortiums, including tide. And what happened was, Tim, as I understand it was approached by either Vice President Gore, or President Clinton at at that particular time said, hey, look, would with the W three C, would you guys be interested in kind of building a project around people disabilities that access to the web? And Tim came back to myself DlG Villar a dragon and said, Hey, do you guys think that we could do this, but would this be something that we could do and ultimately, that led to us putting together a plan and a proposal for an initiative at the time was called the web accessibility project or whap. And I never liked it. Never like, you know, from a marketing standpoint, you know, a branding simple, I just knew it wasn't gonna work. So when we decided that we were going to launch it in 1997, Danielle, and Danielle and I went back and forth, okay, what can we name this whole thing? And I came up with way Wi Fi. That was marketable, it was easy to say and easy to brand. And Daniel liked it. And and we were back in 1997. Now at the I think it What was it? Like everybody, I think it was the sixth, sixth or seventh. Why would conference, I think the seventh I want to say seven, but even six. And I've got my stuff right over here on my other shelf. I can't see it right now. But we launched it there. It's at Stanford and see in Santa Clara. And that's that led to, to the launch of the initiative. We got funding, US government funding matching funds from MIT in matching funds from the tide initiative for three years. So we built a three year business plan for it. Ultimately, I at that time, actually, I changed jobs and Dale Yuri had passed away 96 It's now 1997. And I was the executive director of the European ski and sky foundation. So under that notion, I went out and helped help lead and build the the Web Accessibility Initiative Program Office. And ultimately that led to us hiring Judy Brewer. Who was in Massachusetts, it had been very well known for her activity with. With her boy, I can't remember the name of the organization was I want to say the mass mass association for disabilities. But she had led the effort to requiring Microsoft to ship Windows, Windows 95, with certain accessibility features into it. And so she was a great hire, you know, to leave the office, I went back off and eventually left the OSI Foundation, and started up my own company TPG.
 
</strong>Michael Hingson ** 45:43
And now you've since fairly recently sold TPG, right?
 
<strong>Mike Paciello ** 45:49
Today, it's already been for almost five years.
 
</strong>Michael Hingson ** 45:54
What did TPG do? What what did you form the company to do?
 
<strong>Mike Paciello ** 45:59
Yes, so I, what I really wanted to do was forming a professional services organization, company that helped make web web applications and software, regardless of the platform, usable and accessible to people disabilities. So I built an initial team, we went through several iterations of the team, before I could pull the right group of people together. But ultimately, that's, that's, that's what we did. And that's how I sold it became one of the most, if not the most well known brand, in software, professional services around web and software accessibility in the world. And that led to the company at the time, was VFO. Now now known as Despero, and they acquired they acquired TPG is specifically for that we had the largest bring not the largest company, but the largest brand most well done. It was because we were built on a foundation of trust. Every client that we had, came to us by referrals, we never did outbound sales ever. And, and we had lots of lots of repeat business enough to keep you know, ultimately, I think when I saw that we had about 40 or so people on staff in some of the world's best, best of the world in this business. Now my drop it in their knees, because they're all there are there. So they've gone off and formed their own companies. You know, I find I find that a little bit of a legacy. They you know, a car girls would often in antennen, and now he's with level access. Leone, Watson went out and started petrological. And she's got, you know, seven or eight members of her key team are all former TPG employees. Sara Horton is going off. She's doing her thing. So and I've gone off and done my so there's, there's been a lot of it's kind of interesting, a lot of breakout companies from from TPG.
 
</strong>Michael Hingson ** 47:52
And now you're doing web ABL.
 
<strong>Mike Paciello ** 47:56
And now I'm doing web ABL. Yeah, I've kind of labeled right. Web evil and evil docs.
 
</strong>Michael Hingson ** 48:02
And you're married. So you have three jobs. What's that? And you're married? So you have three jobs?
 
<strong>Mike Paciello ** 48:08
I probably have five because yeah, there's that parent tells me I have like five jobs now. So yeah, we're able to able to access web people. It really started out at TPG. It was my idea to kind of build a marketing, but I wanted to honestly, I built a news aggregator which the front of it is front end of it is a news aggregator. But ultimately, I wanted to be a digital marketing social networking marketing company strictly within the context of of, of accessibility and disability. And that's, that's where it's at.
 
</strong>Michael Hingson ** 48:47
And what Able Docs?
 
<strong>Mike Paciello ** 48:49
Able Docs is a right now, it is primarily known for documentation accessibility across the board. So it's not just PDFs its word, its Excel, PowerPoint. We're dealing with Google Docs. But it is a company that is involved in digital accessibility. We've recently branched out and started building on our, our own web accessibility services. So we did an acquisition of web key it out in Perth, Australia, so that we brought them in. And we're buying some tools and we're building some business long there. So so I've been helping Adam Spencer's, the CEO there at Apple docs. Adam has a long history in documentation accessibility, and they're one of the world leaders in that. So I'm here to help them build their USN branch.
 
</strong>Michael Hingson ** 49:43
Pretty exciting, isn't it?
 
<strong>Mike Paciello ** 49:44
Yeah, yeah. Yeah. It's startup all over again. So it's kind of fun from that standpoint, but a lot of hard work
 
</strong>Michael Hingson ** 49:52
well, and doing it in the COVID era. Well, you get to do it at home. So there's, there's there's lots of time do it. So at least you just don't have to travel as much right now.
 
<strong>Mike Paciello ** 50:03
Honestly, that's the thing I missed the most. I love travel. Yeah, I do too. I love traveling. I love speaking, I will go no everywhere and anywhere to do that, you know, to kind of carry the mission. So I missed that the most.
 
</strong>Michael Hingson ** 50:17
I I've never really minded being on airplanes, although I understand the whole issue with COVID right now, but I've never really had a problem with it. I enjoy traveling. I haven't been to a place yet that I couldn't find some things to like about it. And I've enjoyed everywhere I've gotten to go and all the people I've gotten to speak to and speak with and educate. Yeah, I miss it as well.
 
<strong>Mike Paciello ** 50:42
Yeah. Well, you and I saw each other down in Washington, DC. We do in Baltimore. So the NFB and, and then m&amp;a Bling. But I right after that COVID started to break out again with the Omicron variant. So I stopped all travel. So right now and I've done probably five or six other events since then. Right now, if all things work out, I'll be at CSUN.
 
</strong>Michael Hingson ** 51:09
Tell me about that. You're going to be the keynote speaker this year?
 
<strong>Mike Paciello ** 51:13
Yeah, I was kind of surprised. I got a call from from from CSUN. And they asked me there their executive director asked me if I would see any uploading, asked me if I would consider I was really shocked. To be honest with you. I haven't been at CSUN. In you know, in four years right now. Yeah, in four years. Because my first wife passed away. And I was like, at home for I retired after I sold TPG. I retired for, you know, for the better part of four and a half years. And you know, was caretaking for Kim. And I really couldn't travel. So I did go to C center. I've been to CSUN since 2018. Yeah, so be four years now. So when they call when I can't think it now just lost her name. Oh, see any? Sorry. I went didn't see anyone see any called me. I was really surprised. But she asked me if I would consider giving the keynote and, you know, see son to me. See, says where I got my start in terms of networking and meeting people and getting involved in the community, not just on the national level, but on the international level. And that I think really spearheaded an awful lot for me in just about every other company that that's out there. So it holds a very dear in your place to me, Harry Murphy's the director, the founder of CSUN. He and I are close friends, even to this day. He retired over 10 years ago. And I served on I served on two advisory committees to to see some over the years. So when Sandy? Yeah. Well, she asked me, I said, Yeah, I'd be happy to. So I've got so
 
</strong>Michael Hingson ** 53:04
so what are you going to talk about? Can you give us a hint? Well, the theme
 
<strong>Mike Paciello ** 53:07
is trying to get make it a little bit interesting, intriguing accessibility users and the golden goose, why trust is a vital digital asset. So kind of goes with what you and I've been talking about what we've been talking about. We we in I did actually talk about this at m&amp;a Bling. That I think there are four key attributes of our business in our industry that needs to be pervasive and promulgated and in founded, organizations and companies need to be fully immersed in. And that's innovation, collaboration, transparency, and trust. When those four attributes are built together, then then I think we come out with a winning value proposition. And so I'm planning on taking using a trilogy of three stories, life stories, and bring them all together to show how they work out that way and the value behind them.
 
</strong>Michael Hingson ** 54:12
Yeah, I've been in sales a long time having started while working for Kurzweil and taking. Actually, my first foray into sales was the Dale Carnegie sales course, which was a 10 week program once a week with live lessons and then other things during the week, but in Massachusetts, and the the interesting thing, and the overriding message that was constantly addressed during that course was that when you're selling, you're really advising you're, you're helping people and you're establishing a rapport and if you You're doing it just to drive somebody to get your product no matter what, then you're not selling the right way it is all about trust.
 
<strong>Mike Paciello ** 55:08
Yeah, absolutely. There's no doubt. Well, I think it's all for these areas, I really, you know, especially because we're in high tech in a digital economy and digital society. So innovation is critical, right? Working together, right? dispelling the myths associated with with competition. And collaborating, I think is crucial, especially again, in our space, transparency, transparency, you know, organizations need to be, you know, transparent about what they can and can't do. This is one of I think, one of the, I don't know, I don't know exactly where to attribute it to. But this much, I do know that people with disabilities are more than happy to work with you or your organization, your company, they're there, they'll they're one of the first ones to jump on board, and help you to make things useful and accessible, right? Because it benefits that. But if you're not transparent with them, right, if you know, tell them what is what is truth, right? What my product can or can't do upfront, it worse, you, you know, you, you mark it, or you sell something that's not trustworthy, or truthful, you're gonna lose them as a community, and you're gonna, you're gonna, you're gonna get five bad vibes, because this is a very close knit community of individuals. So you've got to be transparent, it's okay to say, look, we've gone this far, I've done this much. Our plan is to go this far in over the next three, five years is what we're going to do. People with disabilities will, will will support you, they know you're making some inroads towards accessibility. They applaud the effort now, okay, so they see your plan for the future. As long as you stay true to that mission. They're all in, and you'll get all the support in the world that you need from them. Which is why trust is so important. Because once you break those first three, and you break the trust, then you got nothing.
 
</strong>Michael Hingson ** 57:14
In 2016, the Nielsen Company did a study of brand loyalty. I don't know all the details of how it got commissioned, or whatever. But one of the main points of the study was that persons with disabilities tend to be very brand loyal to those companies that include them want to work with them want to make their products available to them. And the brand loyalty is extremely strong because of that, which really goes along with exactly what you're saying.
 
<strong>Mike Paciello ** 57:48
Yeah, exactly. Yeah. I remember when Jacob did that, that study. I think I may have even been involved in it some at some level. But yeah, that's it's absolutely true. I think people with disabilities, with maybe the strict exception of possibly elderly individuals are the most free and loyal community of individuals population of individuals ever, period. When it works. Sorry, you're not going to, you know, people, I mean, you know, this, people are Jaws users use JAWS because it works. Right, right. Even though Jaws is flawed, JAWS has has bugs in it, right. Just like every other piece of it I've ever I've ever seen. I've never seen a bug free piece of software at all technology. But once users got into it and started using it, it became very, very clear that this is going to be even though they've got to pay for it. Compared to say, and, VA, right. They're very, very, very strongly loyal to it. And that's been true about all 80. Frankly,
 
</strong>Michael Hingson ** 58:58
but NVDA is is catching up NVDA has come a long way and is working better it is free, but it is still not Jaws know, at least in people's minds. And still not Yeah,
 
<strong>Mike Paciello ** 59:12
nothing. Nothing is just me just, you know, Freedom owns 80% Plus that market. Right and in who have you seen over the years that have kind of gone by the wayside? Be You know, because they just churn market. Right. So
 
</strong>Michael Hingson ** 59:30
and that will, that will be the case. As long as as you said, the trust is there. If if the sparrow breaks the trust ever, that's going to be a big problem.
 
<strong>Mike Paciello ** 59:43
Yeah, I totally agree. I absolutely agree. They know it. I know it. And more importantly, all of the individuals have visual disabilities, the users know it.
 
</strong>Michael Hingson ** 59:54
Yeah, no doubt about it. It's it's been that way and I've been using For a long, long time and have watched how they've grown and developed, and they've done some things that that have been challenging, but in the long run, it works, as you said, and that's what really is important.
 
<strong>Mike Paciello ** 1:00:13
Yeah, yep. No doubt about it, Mike.
 
</strong>Michael Hingson ** 1:00:16
Well, we have been going on for an hour How time flies when we're having fun. And I want to really thank you, if people want to reach out to you, how might they do that, learn more about the things you're doing and so on.
 
<strong>Mike Paciello ** 1:00:30
Well, if they want to learn about Web Able, if you get what we're doing, I mean, we are we're on a sponsorship drive right now. So we're really looking for sponsors going into 2022. So you can send me email at M as in Mike Paciello, P a c, i e l l o at <a href="http://webable.com" rel="nofollow">webable.com</a> if they want to contact me at Able Docs for documentation, accessibility and even professional services around software and Web. And you can send me email at mpaciello@abledocs.com.
 
</strong>Michael Hingson ** 1:01:02
Well, we've been we've been working together now for what since September, and October, and m&amp;a billing and all that. And I know you're talking with folks that accessiBe, and there's a lot of exciting stuff going on there. And hopefully, we'll all be able to work together and make this a little bit more of an inclusive world. And hopefully, we'll be able to change mindsets, and get people to maybe look at the world a little bit differently than they're used to, and maybe look at it in a little bit broader and more inclusive way.
 
<strong>Mike Paciello ** 1:01:34
I totally agree. Totally agree.
 
</strong>Michael Hingson ** 1:01:38
Well, Mike, thanks very much for being here with us. And hopefully, you'll you'll have a chance and come back again. We'd love to have you back anytime. If you would have anything you want to talk about, then let us know. We'll try to catch the speech at CSUN. Not sure whether I'm going to travel down there or not this year, we'll see. But hopefully we'll we'll we'll work it out somehow. But thanks again for being here on unstoppable mindset. And for those of you who want to learn more about us, you can you can find us at <a href="http://Michaelhingson.com" rel="nofollow">Michaelhingson.com</a> that's M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And you wherever you heard this podcast, you can go anywhere where podcasts are posted and and released and you can find us there. So join us next week for another edition of unstoppable mindset wherever you are, wherever you happen to be at the time, and with whatever hosts you use. We'll be looking forward to seeing you then.
 
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>An Unstoppable Pioneer in Web Accessibility and Life with Mike Paciello</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/d131b5c5-a161-4d41-b2f1-ec42dc6089e3.mp3?source=rss&amp;ext=asset.mp3" length="46876270" type="audio/mpeg" />
<itunes:episode>19</itunes:episode>
</item>
<item><title>Episode 18 – Are Our Memories Accessible? with Dr. Gabe Roberts</title>
<guid isPermaLink="false">https://pinecast.com/guid/0b6007b6-c10e-4471-8149-95c960c2bf16</guid>
<pubDate>Wed, 26 Jan 2022 12:00:17 -0000</pubDate>

<itunes:duration>00:52:32</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2727155b-f8ba-4415-8a39-00cc7f151502/UM018_-_Are_Our_Memories_Accessible__with_Dr._Gabe_Roberts_Cover.png.jpg" />
<description><![CDATA[<p>This past December I participated in a program called Podapalooza during which I had the opportunity to conduct five podcast interviews in one day. Challenging? You bet, but it was an incredibly fun experience. When the next one rolls around, I’ll notify you so you can register and join in, especially if you have an interest in podcasting yourself.
 
For now, I want you to meet Dr. Gabe Roberts, my first interviewee of the day. Dr. Gabe specializes in Psychosomatic illness. This relatively little-known field is incredibly successful at literally healing many things that ail you. Dr. Roberts will describe how he helps thousands of people find illness cures by going back into their holographic memories to what he discovers are the root causes of their physical ailments. “Holographic memories” you may ask, Listen in and discover for yourself not only much you may not know about your own memory processes but how you can improve your life and outlook.
 
Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About Our Guest</strong>
Dr Gabe Roberts is the Co-Founder of Holographic Manipulation Therapy and is a specialist of psychosomatic illnesses including autoimmune conditions, chronic pain, chronic fatigue, digestive illnesses, neurological conditions, depression and a host of mystery conditions that have at their root cause repressed emotions.  He has extensive experience working with patients from around the world helping them resolve their body's health challenges by reconciling conflict in their unconscious mind.  
 
Dr Roberts is a Holographic Manipulation Therapist, Clinical Hypnotherapist, NLP Practitioner, Self-Sabotage Coach, Quantum Integration Practitioner, has a Doctorate in Metaphysics, a Doctorate in Chiropractic and is Certified in Functional Medicine. 
 
Dr Roberts wrote a modern view of As A Man Thinketh and Gains Rapport with his Subconscious Mind.
 
<a href="https://thesubconscioushealer.com/" rel="nofollow">https://thesubconscioushealer.com/</a></p>
<p><strong>About the Host</strong>:
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Dr. Gabe Roberts ** 01:47
All right. Thank you, Michael, for having me today.
 
<strong>Michael Hingson ** 01:50
We're We're glad you're here. So I'd like to start by not dealing directly with psychosomatic illnesses, but rather, how did you get started in all this? Tell us a little bit about you.
 
</strong>Dr. Gabe Roberts ** 02:02
Okay, so for the last decade, my wife and I have ran a functional medicine clinic in Kansas City where we worked with a number of chronically ill people, including, you know, Lyme disease and mystery illnesses, everything from chronic pain, depression. And most often, these people have exhausted conventional resources, basically, they were looking for deeper answers. So they would come to us and we would run more sophisticated lab tests than what they were used to seeing. And we would use advanced nutritional protocols and herbal medicine, and energy medicine, including acupuncture. I was a best practitioner, which means bioenergetic synchronization technique. So just a variety of energy medicines and, and nutritional support to try to stimulate healing. And what we noticed over this 10 year period, and with nearly 2000, patients from all over the world, that many of the times within a year and a half of doing our care, the six months to a year to year and a half, that they would be ill again, they would have some kind of ailment that came back. And so this kind of troubled us. And it it what it did was it made me dig deeper. And to figure out what it is that really is the root cause of why people get ill. And what we found was it has to do with a significant amount of turmoil, traumas, things like that, in the ages of zero to six years old, it always goes back to something that occurred to them. And this might be foreign to some people. But what we want to understand is, at that age, our brain is growing so fast, a million connections per second, that by the time a child reaches the age of seven, they've already learned half of what they'll know the rest of their life, including their beliefs, including how they feel about themselves, including how they feel about life itself, if it's threatening or if it's welcoming. Many things like that. So today what we do is we don't use nutrition and we don't use all these fancy lab tests, but we do encourage people to eat good and drink good water. But we what we do is we go back and their timeline using advanced holographic manipulation therapy work to go back and find a memory that has to do the exact millisecond that has to do with why their body's not healing correctly. We resolve that and their neurology. Their nervous system has no choice but to follow the deepest orders of the unconscious mind and their issues begin to resolve whether it's autoimmune or chronic. pain or digestive disturbances, and so forth.
 
<strong>Michael Hingson ** 05:04
When you when you say holographic memory what what do you mean by that.
 
</strong>Dr. Gabe Roberts ** 05:08
So each memory, we have all our thoughts, all our memories, all of our five senses work through a holographic image inside of our neurology and what a hologram is, is a three dimensional image. It's basically a, a sealed and capsuled ball of light. So anytime we have a, an experience, for instance, let's say we have a traumatic experience. And what I mean by trauma is just anytime that the nervous system is overwhelmed, it doesn't have to be a battlefield, it could be, it could be a playground incident. And what happens is our conscious mind splits, it splits in two, part of that split continues to go on with our day to day life. The other part of that actually gets walled off and contained in a holographic container. So it's basically a three dimensional image where everything in that memory is running on an endless loop. So the energy, the mood, the frequencies, all the if it was painful, all the pain, everything is stored, and that basically an envelope, and it's running all the time. And the part of the neurology that understands and interprets this has the impression that it's still continuing, it's still going on. And this is basically the mechanism for things like post traumatic stress, where they That's why they say that the soldier can leave the battlefield, but the battlefield doesn't necessarily leave the soldier. And I know this too well, because I was a Marine for eight years as well. So mechanisms are of this are very familiar with me.
 
<strong>Michael Hingson ** 06:55
And so what you do is, essentially, if I, if I'm reading it, right, go in and try to penetrate the hologram or break the hologram and, and change the interpretation of what's there or updated.
 
</strong>Dr. Gabe Roberts ** 07:10
That's correct. And and what we do is we use a specific technique to exactly find that millisecond of overwhelm. And once we locate that hologram, that traumatic memory, we can insert the missing frequencies, we can actually, if there's any kind of safety lessons that the unconscious mind has a LinkedIn and encoded in part of that we can address those as well as reframe it in a way to where now it's a now it's an it's a situation where the person survived and did fine. It's not the situation where the person is still in a threatening circumstance. So you are correct, we actually find that, reframe it, address all the fragments of the hologram, and use a few specific mechanisms to allow the nervous system to latch on to that
 
<strong>Michael Hingson ** 08:08
I can relate for me. 20 years ago, I worked on the 78th floor of Tower One of the World Trade Center, and was there on September 11, with a guide dog, Roselle. And, of course, everything happened that happened. But I had done a great deal of work ahead of time, learning how to if you will live survive and function in the World Trade Center as a blind person. I chose not to rely on depending on other people to get me out. But rather I learned what to do in the case of an emergency. I learned the whole complex and so on. And what I realized significantly later, and especially over the last two years and thinking about it took a long time to think about it was that in reality, I had learned to control what could have been my fears and that with things like the pandemic, we see so many people today afraid of so many things. And it's not just the pandemic. It's been there all along. I've met any number of people who still can't really move forward from September 11. And what I realized is that I had changed or adopted a mindset. And so when things happened on September 11, the mindset kicked in. And the mindset basically said, You know what to do. You don't need to run in panic and be, as I described it blinded by fear. And it seems to me that we live in a world today where so many people in so many ways are just encouraged to live in fear and if you will have all these little holograms inside of that are sending these horrible messages that they never learned to address.
 
</strong>Dr. Gabe Roberts ** 10:06
Correct. And that's correct. And literally, these holograms come to the surface to our conscious awareness, it's important understand that our unconscious mind is literally mathematically 99.994%. So what we're aware of is less than a 1,000th of a percentage of our mind. And these holographic memories come to the surface of our conscious awareness, anywhere from 15 to 50 times an hour, we constantly leave the, we constantly leave the present moment, and we revisit the past over and over and over. And whatever's in that hologram actually gets interpreted to the nervous system. And we know this for sure, we don't know the difference between the event, or actually the memory of the event. And what you're describing is basically strengthening a part of your consciousness, to where you can maintain that control, most people don't. And what I mean by that is when something hits, when a when an emotional disturbance hits, or a huge event happens, a tragedy, perhaps like like September 11, you had a mindset to where you could keep your conscious part in control. Because typically, what happens is that conscious mind of us that we are aware of, we listen to the voice in our head, and we're, you know, aware of our names and some basic things like this, like we're sitting in a room right now. And it's, you know, the 18th of December, we're all aware of those things. But that part of us also immediately clocks out the minute, something of a huge emotional shift happens. And what happens, we go to the autopilot, which is where these holographic memories are stored. And we kind of start going off of primal responses, rather than being in control of the situation. And that's what I would say, you learn to do, and this can happen with people that are trained in military situations also have this the same ability to basically keep a cool head when things go south,
 
<strong>Michael Hingson ** 12:20
it doesn't mean that they're not aware or don't have fear, or that that things are occurring that go in and create those holograms that may be negative, but they have learned to overcome that. And essentially, change the vertices, if you will, and make the experience one that doesn't have to be so negative as I gather it.
 
</strong>Dr. Gabe Roberts ** 12:45
Right. Right.
 
<strong>Michael Hingson ** 12:48
And, and, you know, so is it appropriate to say what you do in part is to try to help people kind of couple their conscious and unconscious minds together more so that they become more aware of what's in their unconscious mind and tried to also use the positive parts of that and deal with the negative parts and be able to maintain control.
 
</strong>Dr. Gabe Roberts ** 13:19
Not so much help them be in control. What we do with holographic manipulation therapy, is we go to the very, very first source of that challenge. So let's say a person comes to me and they have severe digestive disturbances. And actually, this just happened last week, I had a woman in Canada, seeking out severe digestive disturbances for years, and like 20 years and has tried everything, every kind of lab tests and every kind of nutritional supplement. And she comes to me, I work 100% through zoom. And so I told her that this has a specific spot. This this feeling because everything in our bodies is governed by feelings. Everything about human nature has to do with a feeling of feeling we want more of, or a feeling we want less of, and feelings give us an access route to those holographic stored memories. So using a specific set of questions, we went right to the center of that stored hologram that's responsible for why her digestive system is not functioning properly. And they say no, she's six years old getting spanked and that and so what we did, so instead of trying to teach her how to control her mind a little better, we went to the very, very primary. When this first occurred when her nervous system first recorded this incident and reframe that to where her dad was welcoming to where the energy was completely different in that room. We supplied the missing frequencies. So that entire three dimensional hologram was completely different. There was a completely different structure. And just doing that one time she went from having, I think it was 15 bowel movements a day to having one. Just that one, that one, changing that hologram, and the neurology absolutely changed her physiological health because, again, we don't know that that's over and why, why do we have to go all the way back, because those are the very, very, most important memories a person has the very first time something like that occurs, it becomes the standard, by which everything else is measured by whenever we see people living in fear today with a about the pandemic or about September 11, or about anything else you care to name off. I mean, it could be global warming, I mean, it could be just anything you could care to name off. That fear is not from these current circumstances, they aren't thinking they're remembering, unconsciously, they're remembering some kind of incident that occurred long ago, that is being re triggered by events. The same with a person that has road rage, a person that has anger or rage, they're never upset that somebody cut them off, it appears that way. And they, they could even tell you, this guy really upset me because he cut me off. It's not that it's all the previous occurrences of anger, that have ever been that have you ever been stored in his body through holograms, starting with a very, very initial one as a child, that are all getting re stimulated, replayed over and over again. And the momentum from those makes it to where he has this burst of outrage when someone cuts him off.
 
<strong>Michael Hingson ** 16:48
I guess what I was meaning by control was not so much controlling the whatever it is, but rather controlling. Or maybe it's better to just say that people connect conscious and unconscious to be able to reframe, or even in current events, properly frame, how they remember and how they record it.
 
</strong>Dr. Gabe Roberts ** 17:15
Right, because that that does change a significant amount of how they, how they operate, how their body functions, how they're basically how their entire endocrine system begins to function, their fight or flight mechanisms, everything by remembering something different, because memories are pliable memories are just like recordings.
 
<strong>Michael Hingson ** 17:39
Right. And I think that the, the, the whole issue with with fear. And I use the words controlling fear, and maybe there are better ways to phrase it. And we're beginning to write a new book about fear and controlling or helping people move on from being afraid. The premise is that we mostly all face unexpected life events or in life changes. And we don't know how to deal with those life changes we just become, as I described, but blinded by fear. And the reality is that it probably isn't so much that we don't know what to do, but we haven't learned to reframe our experiences in a way that enhances our ability to, to truly interpret it, or maybe better to say, strengthens our ability to handle it in the right way.
 
</strong>Dr. Gabe Roberts ** 18:41
Right. And, and to and to know, you know, in those kind of circumstances to know that if we trust our gut instincts, if we learn how to trust our intuition, go with our gut feelings. Those ways will be shown to us. But oftentimes, whenever we have suffered trauma, especially as a child, and it can be, again, mechanisms that are not so drastic, that has to do with violence, and all these other things, but just maybe not being held enough, or maybe even I mean, I've regressed people back and they were the waking up in their bedroom at night alone, and there was a bad thunderstorm. And they were scared. And you know, that's nothing the parents did wrong. It's just an incident where a child felt frightened. And it his to his nervous system. It's all data, it's all the same. It's all the same thing. Whenever this occurs to us, oftentimes, we, we we kind of let that intuition go, we start to trust which we start to trust, our conscious mind to navigate us, instead of our unconscious mind and we listen To the voice in our head that tells us things. And that conscious part of us that generates the voice is the least informed. And the last to know anything, if we listen to that, it's usually the one that justifies rationalizes and tells us in our head, everything's fine, you got this under control. Meanwhile, the vehicles going off the road. So it's our, it's our gut feelings that we need to learn to listen to. And they're the silent ones. They're the ones that if you've ever been in a circumstance, perhaps driving a car or something, and you get this urge, take this exit instead. And another part of you says, No, I'm tired, I just want to get home and relax. And you go around the curve, and suddenly traffic is backed up, we talked ourselves out of listening to that intuition, where the intuition is there to kind of guide us and, and give us these assistance, you know, through life to where we can, you know, navigate it much, much easier. It's like a built in GPS.
 
<strong>Michael Hingson ** 21:01
My favorite example, and I use it a number of times of dealing with instinct and talking about the thing that you mentioned exactly is trivial pursuit, I like to play Trivial Pursuit. And I can't count the number of times that a question has come up, that I didn't know the answer to, or in talking to other people that they didn't know the answer to. But something said to me, this is the answer. And every time I listen, I mean, every single time I listened to that inner voice, that intuition, it was the right answer. And every time I haven't listened, it was the wrong answer. And it's, so I absolutely believe in what you're you're talking about. And as you said, dealing with traffic and so on. And what I've learned to do, and it takes work, because of what we're taught in our conscious world is to really listen to that intuition. Listen to that inner voice, because it is so often right, that we're missing a lot by not paying attention.
 
</strong>Dr. Gabe Roberts ** 22:13
Right? That's correct. One of the one of the ways I helped us with patients, to help them trust that intuition, because that's what's going to guide us. That's where we find the holograms. That's where we find the real answers, not the answers that the conscious mind generates. But the answers that the unconscious has started generates is, as well as the therapist I teach, I have a school now where I teach this to doctors and therapists how to effectively clear trauma and patients. And one of the things I teach them is, the unconscious mind always answers first. Three seconds, within three seconds, when you ask a question, such as a trivial pursuit, answer. Within three seconds, your entire gut, which is a major sensory organ, scans the entire environment, you have 13 trillion neurological cells in your body instantly scanned, and it gives you an answer within three seconds. Oftentimes, that answer is so faint. We think we're making it up. We have an insane urge to want to edit it. And because it's not loud, it's a faint little feeling, we oftentimes talk ourselves out of it.
 
<strong>Michael Hingson ** 23:28
How do we teach more people to pay attention to their intuition, their their inner mind, their unconscious mind talking with them? I mean, you you deal with patients and so on, but how do we get people to move beyond what we have been unfortunately trained to do to get to? Excuse me a point where we start to listen to that more?
 
</strong>Dr. Gabe Roberts ** 23:56
Well, I think, I think that's a great question. I think a big part of it is to realize that, you know, first off, are what you what you call this a conscious culture, basically, okay. I'm a Doctor of Chiropractic and they never really trained us on any kind of intuition during my whole four years there. Eight years of school. So it's not in academia. It's not taught in our educational system. It's the dominant thought in all our health care today about this, this subconscious, this, you know, inner mind is almost looked at, like taboo. Yeah, so So a big part of my work has been learning how to address this. So the big part that I think, is to have people understand that there is plenty of science, there's more than a science showing that we are far more than we perceive to be a man named Massaro who Muto in Japan actually demonstrated this on water. Basically, he had a group of students put an intention, intention towards water, they froze the water. And then they looked at it under a microscope. And you can see different types of intentional thoughts, put in water reveal itself as these beautiful patterns through looking at our microscope, like joy, and love, and bliss, or just beautiful symmetrical patterns under a microscope. And contrast that when they work the word hate or disgust, and they froze that and looked it looked like an oil spill or broken glass. Now that might sound like one isolated event. But Cleve Baxter, in the 1960s is another. He's FBI his most trusted polygraph analysis in the United States that time, he basically taught people around the world how to pass lie detectors, and how to how to do polygraph tests on criminals and things like that. And basically, he put a lie detector test on a plant and decided that he was going to see if it would stimulate his machine. And he thought, well, he first dumped the leaves in hot coffee and nothing happened. Then he thought, well, I'm going to up it a bit, I'm going to up the threat mode of this plant. And he goes, I'll burn a leaf, the minute he reached for a match, the plant jumped up on his machine. So the plant read his thoughts. And now this might sound kind of out there. But Mythbusters, the popular scientific group on Discovery Channel, heard about this, and they successfully reproduced it. And this is all you can find it on YouTube, you can find where these guys look at a plant. And they threatened to burn it with nothing more than thinking and the plant registers. So this goes to show that our mind is far more than just some electrical activity inside of our brain. And what happens with our thoughts, especially our dominant thoughts, which are the ones that run below the surface of awareness, when we start to get those harmonized in a way that works for us, you know, the way where we start to feel empowered, where we start to feel like we're lovable person, where we feel important, where we feel that we are enough. And we can do the things we want to do without the you know, if we have a dream or desire we want to do or if we have a condition we want to heal from all that is purely possible. But it's just a matter of understanding that there's something new somewhere along the line, you've learned that you can't do it. And your mind is extremely powerful. And if you can start to understand that the memories you have are not you. There's simply recordings. And, you know, you start to envision and you start to put a lot of emotion towards what you want, and start to isolate the things that say you can't and look at those and understand that they're not really you. They're just simply recordings that you heard as a young kid, that you you can be right on the path of absolutely change your life change in your life. And I've read dozens, hundreds of archives of people that have had miraculous healings from anything from being paralyzed. Two people that were paralyzed, and hospital in India, and a cobra came in the room and within 30 seconds, a cobra came through the window within 30 seconds. Everyone ran that Ward, and some of them have been paralyzed for, you know, 12 years. And this is no different than we see and clinical trials involving placebos. What happens when a person has diabetes and they are under the belief they they, they're under the impression this medication is going to help them out. They take it and all sudden their blood sugar stabilizes. And it turned out to be just a sugar pill. What what happened, that person instantly changed their identity. And that basically opened up a new basically a new cosmetic or I would take cosmic Internet of possibilities and probabilities including healing.
 
<strong>Michael Hingson ** 29:36
Go back to the Cobra second. The other side of that is how would the Cobras react if we reacted mentally to them differently if we didn't just exude fear or terror, but rather put forth calm conscious efforts of love and so on. And I think that there's been some there have been so many examples of how animals have reacted positively to that.
 
</strong>Dr. Gabe Roberts ** 30:10
You're exactly right. So it's not just water. And it's not just plants, but it's actually animals. And we can see that because there's people that can actually get close and touch these, you know, these these things that would generate fear. And most people Cobras and, and even even talking about someone like the Crocodile Hunter Stever when, you know, whenever he would get down close to one of these cobras, you know, deep down his intuition was nothing but admiration for this creature. And a sense that versus someone else that would have a complete fear, or even try to, you know, run from it or even try to hurt it. He in doubt in his intuition. He never had that. And so the Cobra since that he was okay. And even though I get annoyed with him, but it wouldn't ever go into a full threat response. Right. So a man named Rupert Sheldrake actually has demonstrated some of what you're talking about, in our ability to influence animals. And particular cats, there's an interesting correlation with this in the UK, against London, there's 5858, out of the 60 major veterinarian clinics, if you contacted them and said, I'd like to bring my cat in on this Wednesday, to have this kind of procedure or this appointment done. They'll actually say, we don't schedule ahead for cats. Just bring your cat in whenever you get to chance. And we'll see him then. And why would they do that, because most cat owners had to reschedule. Throughout, you know, they've had a hitch because the cat picks up on the intuition to go to the vet that day, and actually disappears or runs and hides somewhere. So what you're talking about us being able to communicate in a way with animals, based on our intuition is actually reproducible, scientifically validated. And it's very interesting. It just goes to show that we're connected in many ways that, that go beyond what we what we hear about what our educational system discusses in what our healthcare system acknowledges.
 
<strong>Michael Hingson ** 32:27
We have a cat, who I'm getting to the point where I think it's a game, but she absolutely hates to go to the vet. That is to say, if we give her any advance warning, she will hide. If we don't say anything, and try to keep that out of our mind. We can get her put her in her crate, put her in the car and go to the vet. she'll yell all the way there. But when we get there every single time, she's as happy as a clam at high tide loves to be there goes in, they never have a problem with her. And we've had other vets who have just said to us well, we don't do cats for like trimming nails. And so we just don't because they're too much of a problem. But this cat loves it when she's there. So I'm almost getting to the point where I think it's just part of the game. Because she really and then coming home she is just as sedate as could be. And never acts traumatized at all. So, you know, they do play games, too.
 
</strong>Dr. Gabe Roberts ** 33:26
Right? And you know, so you notice how you and see cats are a little more sensitive than than other animals. But, but you notice when you said we keep it out of our mind. Yes, we can get her in, we can get her. I would say that if you even had the intention. If you were thinking about it, you're like, Okay, today's today, we're taking it to the vet hope everything goes well hope she's not you know, crazy. And you give no outside influences. Yep. No case sitting out nothing like that for the cat to know. The cat will still pick up on your intuition and, and run and hide. Well,
 
<strong>Michael Hingson ** 34:03
again, it's interesting. It's pretty clear. She's not really afraid when she goes in hide. And that's why I think it's more of a game. She likes to play games with us anyway. She never acts fearful. And like with with people, if somebody comes into the house, she generally will stay away. But if we pick her up and take her out in introducer you can't get rid of her. I think she's a very interesting cat. She's the most vocal cat and the most articulate cat that we've ever had. I've heard instances of people who are blind using guide dogs I know of one person who went to a guide dog school to get trained with a dog. It wasn't just first dog. But he started saying to the trainer's we're not hitting it off at all. And the train trainer said that you guys are working so well together. And this person, I don't even remember now who it was. But he said, I can't describe it. But we're just not hitting it off there something in the psyche that's just not working between us. And they eventually respected that and gave him a different dog. But again, I think it's something in the intuition, or in the relationship between the two creatures wasn't wasn't melding very well. And again, that's part of the the overall issue, when I go to get a new guide dog, and I'm on number eight since 1964. I tell everyone, and I've been I've been able to establish a relationship with everyone, but I tell everyone, it takes a year to truly develop the relationship that we want to have. Because although a dog may indeed, truly, unconditionally love, what they do not do is unconditionally trust, and trust has to be earned. And that bond has to be created all the way around.
 
</strong>Dr. Gabe Roberts ** 36:08
Right? Absolutely.
 
<strong>Michael Hingson ** 36:11
And it's, it's, it's fascinating to, to see that relationship grow, and I'm very aware of it. And so I love to, to, to develop those relationships. And I think that so often, once again, we just tend to be afraid of so many things that we teach fear, like, like with dealing with disabilities, one of the things I talk a lot about on on unstoppable mindset is disabilities and especially blindness. For years, one of the top five fears in this country, according to the Gallup polling organization, was going blind, not even becoming disabled, because we teach everyone that I say it's the only game in town, when, in reality, all of you sighted people only get to do things at night, because Thomas Edison and others invented the electric light bulb for for light dependent people, right, and you don't get along very well without light. But but the reality is we learn to fear something that is so different than than what we're used to. And we never go back and think more about the fact that will, why is it such a bad thing to be blind? We live in such a technological world today. That means that so many things can be made available. And ironically, because we live in a technological world where it's possible to make everything accessible, we're also seeing much more graphics and things are becoming more inaccessible, which is very frustrating. Right? You know, and how do you deal with that? And so, it, it still gets back to how do we deal with breaking some of the cycles? And it is all about education, of course, isn't it?
 
</strong>Dr. Gabe Roberts ** 37:51
It is, it isn't a sense for the people that are definitely wanting more that people are definitely wanting to know more. You know, I've studied the mind in depth. And one thing I do know is people will unconsciously reject anything that doesn't match their own identity, they just unconsciously, unintentionally, sometimes unwillingly, they just reject it. And, and they'll also reject something that doesn't match with what they believe, to be true. And so the people that have flexible truths that allow new information in new information is available and and perhaps even more beneficial information. Those are the ones that will actually, you know, absolutely thrive. And those are the ones that will be able to produce changes in the in the life they want. Where sometimes if a person is not willing to change, there's no amount of education actually worked for them.
 
<strong>Michael Hingson ** 38:56
We're seeing a lot of that today, aren't we with the pandemic and just the whole fractured political environment, there's so many people who just don't trust and aren't willing to look at alternatives for what they believe. And it is. It's hard to figure out how to deal with that.
 
</strong>Dr. Gabe Roberts ** 39:15
Right? I would say that's absolutely true. And it goes down to, you know, when one of the things that I think is responsible for that is the fact that we lost connection, on purpose. And we found that connection through like the television and, and when we're hooked to something like that, it becomes almost a substitute for that connection. And now as as harmful as it might be. We are you know in a time now where we are fearful we are using we're using our own third. I'd say the powers to be are using our own neurology And first, people that are that have families are conflicted. There's a great amount of fear. And you know, it's just, it's just a very odd time.
 
<strong>Michael Hingson ** 40:13
It is. And we, we, we never step back and look at what we do. Or we very seldom ever step back and look at what we do. One of the things I like to do, especially when I speak and I do a fair amount of speaking to the public, is I record them and listen to the more like doing podcasts. I like to go back and listen, because I want to hear what I did. I am a firm believer, and I'm my own worst critic. And that's a good thing. Because I will learn from, from what I do. And I think it's important that we all should do that we shouldn't just go through the day doing what we do. At some point, we should step back a little bit and think about what happened. And was this the right choice? Or what could I have done better and look to that inner part of us to help create change, and you're right, people often just don't want to change at all.
 
</strong>Dr. Gabe Roberts ** 41:09
Right? It's just, it's just the way we're wired. Yeah. If you become aware of that, it's something you can easily overcome. It's something you can easily overcome, just to be aware of how your system works. And it's natural to, it's natural to reject those things. But you often want to ask, well, what's this new information? What if what if it benefits me? It might even be uncomfortable to step into this? You know, this new unfamiliar territory? And, but that's where that's where positive change comes? Otherwise, we, we tend to just keep doing the same things. And we keep doing the same thing. We get the same result.
 
<strong>Michael Hingson ** 41:52
Well, you just said, we're, we're we're wired and we're wired the way we're wired. The the question ultimately is, can we change the way we're wired? And I'm kind of hearing you say, we can and there's a way to do that.
 
</strong>Dr. Gabe Roberts ** 42:09
Right. And that's just that's becoming aware of the resistance, the way our body naturally resists things. We resist anything that doesn't match with how we see ourselves. That's why oftentimes, whenever I talk with people, I'll even talk with women. And I'll say, can you take a compliment? If your spouse gave you a compliment, or a partner, or if you were single, and you were dating again, and you you met a guy, and he gave you a compliment? Would you be able to take it, and in most cases, it might be flattering to them, but they really can't accept it. Even if these women put a lot of work into making themselves groomed and looking good. They still have trouble accepting that compliment. That's just one example of how they reject something that doesn't match what was there first, maybe they weren't, maybe they weren't told, as young child that they are a beautiful, you know, beautiful young girl or something. So that we also resist anything that conflicts with how others will see us. So we always try to put on show we create stories, we do things to make sure we always look the best for people. And we also want to do with the consensus we don't want to. And again, this is just it doesn't mean it's right. It just means this naturally how we're wired, they've done a lot of social experience, or people will. They'll do what the consensus is, even if they know it's wrong.
 
<strong>Michael Hingson ** 43:35
Yeah. Oh, we, oh, I'll go ahead.
 
</strong>Dr. Gabe Roberts ** 43:39
And then we reject anything that, that conflicts with what we believe to be true. I believe, if we understand those, that starts just a path of of that starts us on the path of going beyond that, and working against how we're wired to do and that's where that's where fantastic changes as in through history, there's been a number of people that have understood this. They stood out Buckminster Fuller Edison with the lightbulb you mentioned. Even today, Elon Musk, you know, so these are people that that fully accepted information. They didn't care what others thought, and they did what really made them feel good.
 
<strong>Michael Hingson ** 44:22
Like go back to dogs again, you know, the I'm talking about dogs don't necessarily unconditionally trust but the difference between dogs and people is it dogs unless something incredibly wretched happen to them are more open to trust. So you talked about the the women accepting a compliment, you know, they're also probably unconsciously if nothing else wondering and consciously wondering, well, what's the real reason for saying that and we we live in that kind of a world that trust is so under attack.
 
</strong>Dr. Gabe Roberts ** 44:57
It is. It is. I mean, we try trust and connection. You know, we have a tremendous amount of divorce rates in the United States. But we're also in a society to where if you go to the supermarket, and you're getting groceries and you accidentally, you accidentally brush hands with strangers, it's almost awkward. Yeah. So it's like we're not taught in this culture, and it's not anyone's fault. It's just something we've lost. It's something we've lost as a human species. And that's where a lot of my work comes into play. dealing with trauma is, you know, you rewind the clock back several 1000 years ago to where we as humans were much more mobile. And we were in big groups where the men hunted, the child was held for the first three years of life held by the mom, the dad, the grandma, grandpa, the aunt, uncle, everyone in this tribe was willing to hold the child for the first three years. And that had a huge impact on their brain development. Because of the intuition of, you know, connection, the child needs connection. And even if a parent would say in that situation, a dad went out for a hunt, and actually was killed in an accident, the child wouldn't be as traumatized because someone would step up and there'd be that connection, that connection would be fulfilled. So the child would still grow up growing up hold with the biological need met. Now, today, it always goes back to that that's where most traumas today, whenever I regress people back to that first circumstance, it always goes to an emotional need not met. And it's not because the parent was bad, because we've lost that as a society. And chances are, that parent didn't get that emotional needs met either, and so on and so forth. It's not genetic, it's behavioral, that gets passed down. And and I would say, with, with your instance, about dogs, and having that year, to fully bond where you really trust each other, and the dog trust you, I would say if you had the intention of this dog, if you really just focus your inner thoughts on the stock, of welcoming it, and you're in your presence, and you die, day one, when you got that dog home, if you literally thought I welcome you in my presence, and I'm full of joy, to have you in my presence, I would, I would guess that that trust a dog begins to build with you will happen much, much, much sooner, within probably within probably days, two weeks verse a full year,
 
<strong>Michael Hingson ** 47:55
I think the trust develops very quickly. But I think what takes a while is just really learning how to interpret each other. From up from a physical and practical standpoint, it's just a process of really getting to know each other. But I agree with exactly what you're saying. If you're open to trust, and you convey that the trust itself happens very quickly. It's just the whole process can take a while to learn the logistics, right? Well, we're going to have to stop, unfortunately. But would you be willing to do more of this and do it again?
 
</strong>Dr. Gabe Roberts ** 48:30
Absolutely. Michael, perfect shave. I appreciate you calling me in this was this was great.
 
<strong>Michael Hingson ** 48:35
How do people get a hold of you, if they'd like to talk with you and learn more about you or adopt you as as a doctor in their lives?
 
</strong>Dr. Gabe Roberts ** 48:47
I put a tremendous amount of content on social media. So if some, the biggest one today without a doubt is Facebook. So just go to Gabe Roberts G A B E Roberts on Facebook, Dr. Gabe Roberts, I do have a professional page on there. And I put a lot of educational content there for people to kind of read and understand some of the things we talked about today. As well as an email to get to contact me directly would be info@elevateyourfield.com so it's <a href="http://ElevateYourField.com" rel="nofollow">ElevateYourField.com</a>
 
<strong>Michael Hingson ** 49:28
info at Elevate your field calm. Yes, sir. Well, Gabe, thank you very much. You've been wonderful. I've learned a lot today. And definitely look forward to continuing this discussion and doing it again.
 
</strong>Dr. Gabe Roberts ** 49:45
Excellent. Michael, thank you very much. I look forward to it as well.
 
<strong>Michael Hingson ** 49:49
So there we have another unstoppable mindset podcast and it is as unexpected as it gets. And we got to talk about lots of different things. I hope that you will Give us a five star rating. Wherever you listen to podcasts. If you want to learn more and to subscribe directly, feel free to visit me at <a href="http://www.MichaelHingson.com" rel="nofollow">www.MichaelHingson.com</a> M I C H A E L H I N G S O N .com/podcast. Thank you again for listening. Join us again for more episodes of unstoppable mindset. 
 
</strong>Michael Hingson ** 50:34
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Are Our Memories Accessible? with Dr. Gabe Roberts</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/0b6007b6-c10e-4471-8149-95c960c2bf16.mp3?source=rss&amp;ext=asset.mp3" length="38643028" type="audio/mpeg" />
<itunes:episode>18</itunes:episode>
</item>
<item><title>Episode 17 – A Person of Many Talents with Dr. Hoby Wedler</title>
<guid isPermaLink="false">https://pinecast.com/guid/f40a2bab-c734-492d-a5a2-41197636b3e2</guid>
<pubDate>Wed, 19 Jan 2022 12:00:17 -0000</pubDate>

<itunes:duration>00:57:57</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/58f73945-174e-4979-b0b4-15f62a6b2319/UM017_-_A_Person_of_Many_Talents_with_Dr._Hoby_Wedler_Cover.png.jpg" />
<description><![CDATA[<p>Dr. Hoby Wedler has been blind since birth and, as you will hear in this episode, is definitely unstoppable. He is a scientist, an entrepreneur, a sensory expert, and is driven by his passion for innovative, creative, and insightful thinking. In 2016, Hoby earned his Ph.D. in organic chemistry from UC Davis. In the same year, he began opening doors to the world of wine aromas by developing Tasting in the Dark, a truly blindfolded wine experience, in collaboration with the Francis Ford Coppola Winery.</p>
<p>Hoby has just launched his own line of spices and other tasty products. He is also a recognized public speaker.</p>
<p>Among other positions, Hoby serves as the board chair for the Earle Baum Center of the Blind in Santa Rosa California. Now, come hear this inspiring and unstoppable person in action.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About Our Guest:</strong>
Dr. Hoby Wedler is an insightful, disarming, and passionate thinker who loves to bring people together to help them see new possibilities. With the heart of a teacher, Hoby helps turn your dreams into realities. Hoby has been completely blind since birth. He is a scientist, an entrepreneur, a sensory expert, and is driven by his passion for innovative, creative, and insightful thinking. Hoby is remarkably tuned into his surroundings and has frequently chosen to walk the unbeaten paths in life over known territories. In 2016, Hoby earned his Ph.D. in organic chemistry from UC Davis. His fearlessness is infectious, and he has actively paved the way for others to join him in his quest to follow passions regardless of the challenges that lie ahead.
In 2011, Hoby founded a non-profit organization to lead annual chemistry camps for blind and visually impaired students throughout North America. In the same year, he began opening doors to the world of wine aromas by developing Tasting in the Dark, a truly blindfolded wine experience, in collaboration with the Francis Ford Coppola Winery. He has since expanded the program to a global market in a variety of industries and special projects. Over the years, Hoby has become a motivational speaker, a mentor, and an educator. He is also committed to making the world an inclusive, equitable, and accessible place for everyone.
In his work, you will find a unique trilogy between sensory awareness, scientific knowledge, and a love for sharing his insights.
Numerous people and organizations have recognized Hoby’s work over the years. To name a few, President Barack Obama recognized Hoby by naming him a Champion of Change for enhancing employment and education opportunities for people with disabilities. Also, Forbes Media named Hoby as a leader in food and drink in their 30 under 30 annual publication. Hoby’s dedicated to impacting everyone he works with by unlocking doors, overcoming challenges, increasing awareness, and expanding their horizons.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong>
<strong>Michael Hingson ** 00:00
 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:23
Welcome to another episode of unstoppable mindset. Today, we have really fascinating guests. He comes from the scientific community, as an essence, have I as you all know, because of my getting a master's degree in physics and being involved in various scientific endeavors, and our guest today Hobi Wendler comes from a different process. But by the same token, he also comes from the scientific world, specifically chemistry. You're going to hear about that, and lots of stuff today. So hope you welcome to unstoppable mindset. And thanks for being here.
 
<strong>Dr. Hoby Wedler ** 01:58
Mike, thank you so much. It's a real honor to be here. I think it's so cool what you're doing with the podcast and just very happy to be a guest.
 
</strong>Michael Hingson ** 02:07
Well, I'm looking forward to having a lot of fun. And I think we'll find some interesting things to talk about. So my
 
<strong>Dr. Hoby Wedler ** 02:13
it's all about, it's all about just jiving, and in coming up with, with topics that makes sense
 
</strong>Michael Hingson ** 02:20
and stuff. Yeah, exactly. So needless to say, I think we played it a minute ago, you are blind, you've been blind your whole life.
 
<strong>Dr. Hoby Wedler ** 02:29
I have never seen anything. There you go. Well, I've
 
</strong>Michael Hingson ** 02:32
had a little bit of light perception I did when I was growing up. And I didn't even notice that it went away. But at one point in my life, it suddenly dawned on me that I'm not even seeing light anymore. And when I went to an ophthalmologist, I find out that cataract had developed over my eyes, but I couldn't convince them to get rid of the cataract because it's not going to do you any good. And I said, Well, I might see light again.
 
<strong>Dr. Hoby Wedler ** 02:55
Mike, what is it? This is an interesting question. As someone who has literally never been able to see at all, what does it feel like to see like you describe that sensation?
 
</strong>Michael Hingson ** 03:06
I don't know how to really describe it. So the problem is, it's like, I asked people all the time, what is it like to see red? Or what is it like to do? Or what is it? Or since we both do it? What is it like to hear? We can simulate not hearing by completely covering our ears and cutting out all sounds? And there are ways to do that. I don't know whether that's exactly the same as profoundly deaf people experience not hearing, but how to describe hearing as such, or how to describe seeing, yeah, I don't know how to do that. I've only heard people do it with analogies. You know, red well, they talk about hot fire rages. Yeah. So let me see if I can try this. Have you ever been walking along and crashed your forehead into a wall or something?
 
<strong>Dr. Hoby Wedler ** 04:06
I was born blind, you know? Yes.
 
</strong>Michael Hingson ** 04:09
Well, you know, but you might be really good. But when what happens? What happens? What do you experience the the moment you do that?
 
<strong>Dr. Hoby Wedler ** 04:17
It's that feeling of sudden stopping and a little startling.
 
</strong>Michael Hingson ** 04:24
So for me, when that happens, you know, you've probably read books where someone gets hit on the head and so on. And suddenly they see stars and yeah, and, and I'm wondering if you see any other kind of foreign or you experience any other kind of foreign sensations? I
 
<strong>Dr. Hoby Wedler ** 04:40
don't know. You know, it's so funny because as someone who's never been able to see, I honestly don't know. It's such an interesting and good question though. You know, it's interesting actually thinking about senses in general in the sense of smell. Because the and that's an area where I do a lot of work and spend a lot of my time a lot of people lost either their sense of smell or taste or both during the pandemic that we're just coming out of, or maybe not. And, and talk about the fact, I've read countless articles now say, I just find it all fascinating. They talk about the fact that they didn't realize how much they used those two senses until they weren't there until they weren't there. And I find that so fascinating, because you and I, whether whether it's subconscious or not, we use our sense of smell the navigate all the time, or I think we do I do.
 
</strong>Michael Hingson ** 05:38
Well, actually, in the spirit of full disclosure, I discovered in 2013, that I had lost pretty much all of my sense of smell and a lot of sense of taste. And it happened, I think, because I took one of those cold medications that in fact, caused that to happen. And it's never shaken it there. Well, there was zinc in it. And, you know, there have been others where I know that people haven't had that problem, but there were some that did. So I don't know what the formulary was that created that and caused it to happen. But, um, so I don't smell as well, I can still taste some differences in in wines, and certainly differences in foods, but it's not as sharp as it was.
 
<strong>Dr. Hoby Wedler ** 06:28
I'm sorry to hear that. That's no fun to lose that sense. It isn't.
 
</strong>Michael Hingson ** 06:31
But you know, the other side of it is that I know what I had, and I know the experiences from that. And so it still is helpful when I experienced tasting and so on, to know what was there. And so I can sort of fill in some of the gaps, which probably is is similar to what happens to people who lose their eyesight. I imagine that's true. They can they can fill in the gaps or not. And that is one of the reasons I'm a firm believer in people who are partially blind when they discover they're losing their eyesight, and they go to centers to learn about techniques. I am a firm believer that people should learn to travel under sleep shades centers should really be teaching people that it's okay to be blind and don't use your eyesight as much as you can. Yeah, because the reality is that they may very well lose the rest of it. And if they start to recognize now that their their world is really one of being blind, then their eyesight will help them all the more for it and that will turn to trust a cane. Ken Jernigan, the past president of the National Federation of the Blind, created and wrote an article called a definition of blindness, which anyone can read if they go to the NFB website, <a href="http://www.nfb.org" rel="nofollow">www.nfb.org</a> NFP being National Federation of the Blind. But what Dr. Jernigan says, Because you are blind, if you have lost enough eyesight that you have to use alternatives to eyesight to accomplish tasks. Absolutely. Which doesn't mean that you've lost all of your eyesight.
 
<strong>Dr. Hoby Wedler ** 08:13
Yeah, no, it doesn't. And I say, oh, go ahead. Go ahead. I was just gonna say in that sort of vein, I honestly think and this is often contrary to what a lot of sighted people think. I think you and I have it easier than the people who have partial sight?
 
</strong>Michael Hingson ** 08:30
Oh, I think so in a lot of ways, because we grew up with it. But also we we had parents who encouraged us and we had other parts of the community that encouraged us, and our makeup allowed us also to resist people telling us what we couldn't do.
 
<strong>Dr. Hoby Wedler ** 08:46
Right. Well, and I, to your point, I think so much of success, or there is a failure in the disabled disability world comes down to the support system that surround early on and particular particular families and that parental support. Man, that's a huge thing. If our parents were overly protective of us and held us back and locked us away when we were babies. Think about what we wouldn't have done and tried to do now.
 
</strong>Michael Hingson ** 09:16
I have, I have met people who actually lived in Chicago when I lived in Chicago. I was born in 1950. So you can do the math, anyone. But for the first five years of my life, I lived in Chicago. I was born two months premature. A lot of kids were it's a part of the whole baby boomer era, right? But I have met people since both even as a child but then later, whose parents sheltered them a lot more. And I saw and continue to remember what I experienced about what they could and couldn't do and how house self sufficient or independent, or even mentally thinking about being self sufficient or independent they were or they weren't. And the reality is that kids who are more sheltered, don't grow up learning a lot of the things that that they could learn just by being out in the world. And that's why I am a firm believer that parents need to what we would probably say today is take more risks. It is that's absolutely right. It isn't really a lot of risk taking it is really, your child being exposed,
 
<strong>Dr. Hoby Wedler ** 10:33
it might feel like risk taking, but it really isn't, you know, it's I mean, it is, in some ways, if there be take that, you know, if you if you do things that are, some people might, I can see why people would call it that. But you know, there's another another element of parenting. Children who are blind that I think is so crucial and often gets unnoticed is the idea of talking and seeing what you're doing. That is where my parents really one of the areas, they really excelled. They in the kitchen, for instance, when they were making breakfast, they would describe I remember my mom describing exactly what she was doing. And I didn't think anything of it at the time, I was pretty young toddler. But now when I think back on it, I realized the whole point of that was that things didn't just happen mysteriously, you know, if you imagine raising a sighted kid and you get them a bowl of cereal, you know, they're going to see you get that walk over to the cupboard, get the bull's eye, okay, now I know where the holes are stored, or my cereal comes from, they're gonna see the box of cereal come out of a different cabinet, they're gonna see the cereal get poured into the bowl, they're gonna see the parent, go to the fridge and get the milk, they're gonna see the spoon get taken out of the drawer and set down on a napkin next to the bowl, and then they're gonna see this bowl be set before them. And it's not a mystery. But if you don't say anything, and you do all that with a blind kid, they're not gonna know the milk goes in the fridge. They're not, they're not gonna be able to figure that stuff out. So it's, you've got to talk about it.
 
</strong>Michael Hingson ** 12:03
And the children whose parents did that the chil the children whose parents recognized that no matter what the disability, it didn't mean that their child didn't have gifts and that they needed to do everything they could to and Hance or allow children to learn to use those gifts. Isn't that those are the lucky kids.
 
<strong>Dr. Hoby Wedler ** 12:28
Yeah. Yeah. And there are relatively few of us.
 
</strong>Michael Hingson ** 12:32
And there are relatively few of us. Some people are good. Some people have learned it later in life and have done well. But from from a standpoint of kids, there are there there are apparently, few of us, you're gonna ask,
 
<strong>Dr. Hoby Wedler ** 12:47
Oh, it's just gonna ask us for sort of mentioned that a comment or a question, rather, that I get a lot of the time is would you ever want your eyesight? And my answer to that is a resounding no. Because I don't want to have to learn how to really live in this world. I know braille, I read Braille, very proficiently, I don't need to learn print, I don't need to know what it looks like to drive down the road, I can roll my window down and smell the air, I can listen to the air blow by. So it's no I don't, I don't need to change the world I live in because I love the world I live in. And I don't want to throw the same question back at you. And ask you, you know, what is your response to that question?
 
</strong>Michael Hingson ** 13:27
I respond a little bit differently than you. But it amounts to the same thing. And that is? Well, yeah, I suppose I might be interested in doing it only because it would be another adventure. But the reality is, I'm very comfortable in my skin. And I and I also know, in a sense, what visually I don't see. So driving down the road, the experience of driving and doing the things that that sighted people do, being able to drive and avoid that car that's coming at you and then stick out your your finger at them or so on. So some of that we don't get to do but also. I know that the time is coming, that we're all going to change. So I I have actually driven a Tesla down I 15 going from Delhi up here down toward Riverside and so on.
 
<strong>Dr. Hoby Wedler ** 14:24
I do not I tell me a little more about the story. How did this happen?
 
</strong>Michael Hingson ** 14:29
I was going down to do a speech and the person who was taking me down, owned a Tesla. And we talked a lot about the technology and he said you want to drive it and I said sure. And so I reached over and basically it was in a a well, copilot I won't say a self driving mode but copilot so it was watching what was going on on the road. And basically it required that someone keep their hand on the wheel. So it wasn't that I was doing a lot of work. But we had programmed into the GPS where we were going, and the Tesla and the automation, steer the vehicle, we avoided cars and so on. So I got a great feel for it. And I recognize that the car was in control. But I've also been to Daytona, yeah, in 2011, for the Rolex 24 race and the Blind Driver Challenge, the challenge where Mark Riccobono, the current president of the National Federation of the Blind, drove a car independently around the Daytona speedway. And that was using technology that gave him the information so that he could drive the car, not with automation, like in a Tesla, but literally drove the car, avoiding obstacles, and so on. And he had to do all of the work. And I did, I did drive the simulator, so I got a feel for it. But I also know that we're all eventually going to be using autonomous vehicles, a lot of things are going to change. And the other part to answering your question is, oh, my God, I don't want to be able to see and do what those people do. There are too many crazy drivers on the road. I don't want to be responsible for that.
 
<strong>Dr. Hoby Wedler ** 16:11
You got it? Yeah, absolutely. Tiger.
 
</strong>Michael Hingson ** 16:15
But you But you, you had very good parents, you were very fortunate in terms of being encouraged to do what you you do and what you did. So where did that take you? You went out of high school, you went into college? What did you do in college? And what was your major and all? Yeah, you
 
<strong>Dr. Hoby Wedler ** 16:32
know, my parents, just to just to circle back a little bit, or, or, like, they dispense still on my biggest supporters. And, you know, they, they did two things really, really, really did many things really well. But I'll focus on two right now. My brothers two years older and sighted. And the first major thing is they treated us with the same high expectations, I was not given lower expectations to follow, because I happen to be blind. And keeping us both to the same high high standard was really crucial to me growing up and, and being an active participant in this world we call home. They also taught us that the most important thing we can do is to take responsibility for ourselves, our lives and our actions. And hey, if we take responsibility and challenge ourselves in situations, and we succeed, we deserve the credit for that success. And frankly, if you fail, you deserve to take the blame. And that that pushed me and my brother so far. I see a lot of a lot of blind kids with sighted peers. There's a little bit of jealousy. And there's a lot of Oh, yeah, you know, we have high expectations of one and not the other. And I just, I just don't think that's necessary. And I think it actually really creates bad feeling so, so grateful and very happy now that my parents just really pushed me and in a nice way, and expected, by the way, that we would have the same ultra high expectations of them. So that was a really powerful thing. Um, after high school, I went on, I was in high school when I fell in love with chemistry. When it came time, I took physical science and loved chemistry there. And then when it came to my junior year, I said, Well, shoot, I'll take the test to get an honors chemistry. And I'm not sure the instructor was really expecting me to take the test and get the top score on it. But I ended up taking the test. And then she's in a pickle of God, he took the test now what do we do get to get these, you know, we got to get him into the class. So sure enough, I came into the class. And it was a Yeah, it was a great experience, we found someone to work with me who had taken the class before, as my eyes in the laboratory. But the instructor would would do something kind of interesting. She would tell the class, you all should think about studying chemistry. It's amazing. We live it, we breathe it, we eat it, we drink it, it really describes the world around us. And I know the physicists out there saying now physics is a little more fundamental. So you can comment there, if you will. But I think chemistry is pretty darn fundamental. And she would tell me when I was in her classroom, getting assistance, solving problems and that sort of thing. I'd say, hey, let's, uh, you know, I want to study chemistry, I actually want to do what you're asking us to do. And she would say, Oh, holy, it's really impractical. It's such a visual science. I don't know how that's gonna work. And I still vividly remember the day the exact day that I went into a classroom was the second week of the second semester. It's early in the morning before students arrived. And I said, you know, you've been telling me that chemistry is a visual science and that it probably wouldn't make sense for me to study. But I gotta tell you, nobody can see at us. So therefore chemistry is truly a cerebral science. And she had a light bulb go off and said, Hmm, that's interesting. You're right. And from that point on, became an absolute supporter and ally, and still is a dear friend and supporter and everything I do. So that was an incredible opportunity to realize that, hey, chemistry really isn't a cerebral isn't visual science, it's in our head, we use our eyesight for some of what we pick up in the laboratory. But if you think about the electromagnetic electromagnetic spectrum running from, you know, very small distances of Pico meter length waves all the way up to several meters, there's only one little tiny itty bitty part that we can see, which is between 704 100 I should say it in a different order, 407 100 nanometer wavelength light. And that means there's a whole lot of other light that can be detected, that has nothing to do with our eyesight. And we used a lot of that light in terms of radio waves and microwaves and that sort of thing to understand what's going on in our in our chemical samples, and then review the data. So I ended up long story short, I'm sure you wanted a shorter answer than this. But I ended up studying chemistry in college and not really knowing that I was a nerd at that point and wanted to teach, I always had the heart of a teacher, that was always my goal is to, is to teach.
 
</strong>Dr. Hoby Wedler ** 21:18
I got a degree in United States history as well, because I knew that I was going to be in graduate school in order to teach and I didn't know how accessible chemistry was going to be. And I didn't necessarily want an assistant, you know, looking over my shoulder 16 hours a day in the laboratory. So I thought, well, let me let me study history, so that I have a backup plan. And I was actually and I minored in math just because I'm a nerd and can't help myself and found abstract algebra really useful for chemistry. And it's like, I took those three courses. And I don't know, some career counselor, some advisor in the math department said, you know, you're only two courses away from a math minor. Oh, okay. Well, I took a logic class and a history of math class, which I loved as well. And ended up with a minor in math. But beside the point, I ended up, I was ready to apply to history graduate schools throughout the state, actually, of California. When I met my graduate advisor, who studies Computational Chemistry, I worked in his lab for a while as an undergraduate. And as great mentors often do, he sort of saw a future for me in chemistry in computational chemistry, before I kind of saw it for myself, and just recommended that I study chemistry and in his group, and apply and hopefully get into graduate school, so I did, ended up doing both my undergraduate and graduate work at UC Davis, University of California Davis, which was interesting. And a reason one reason for that there's a few reasons but one main one, Mike, is that I didn't want to have to convince another group of staff in the chemistry department and faculty that I could do what I could do, it was just easier to work with people who are believed in me and trusted me, quite frankly, I'm ended up earning my PhD in 2016, and have gone on from there and done nothing in chemistry.
 
<strong>Michael Hingson ** 23:07
Well, as a physicist, I'm glad that we were able to help you by inventing light for you. So you know. But yeah, thank you, I really think I think both physics and chemistry are part of the universe, and it isn't really fair to ever say one is so much better than the other. I believe that's true, we would have a hard time living without chemists or physicists. And and I think both of us could also say, and we would have a hard time living without engineers, who everybody seems to pick off. So it's okay.
 
</strong>Dr. Hoby Wedler ** 23:40
We think we can handle the nitty gritty stuff, but we need someone to build things for us. Okay.
 
<strong>Michael Hingson ** 23:44
Yeah. And and we need someone to figure out what it is that we need to do to handle the nitty gritty. So the mathematicians count as well.
 
</strong>Dr. Hoby Wedler ** 23:52
That's it. No, absolutely. Well,
 
<strong>Michael Hingson ** 23:55
so you just said a very interesting thing. You graduated in 2016, with a PhD in chemistry, and then haven't done anything with it since? Why?
 
</strong>Dr. Hoby Wedler ** 24:08
Well, and I won't say I've done nothing with it. Once again. That's one society. Well, sure, once once you go that far, you're always a scientist. And I will always consider myself a chemist. I wanted to teach. I told you that. And I had the honor of teaching some undergraduate classes. And so my desire to teach was to get people early on, excited about something maybe they didn't know they were excited about. So I wanted to be that instructor who came into the freshmen chemistry class with, you know, four or 500 students at 8am. On a Monday morning after a long weekend partying and get some of those students. Now, 90 plus percent of them are there because chemistry is a prerequisite and they just can't wait to get it over with. Yeah, I want to get some of those students excited about studying chemistry beyond this, this general chemistry course. That was my passion. I wanted to be a chemistry lecture to the very early chemistry students, because that's when you can shake people and help change how they think about what's possible for them. And I taught several of those courses at Davis and I realized something that was hard to realize, which is that students did not speak chemistry, they want some explanation of what they see on the screen. But what they really want to see are pretty pictures and animations and videos showing exactly what's what's happening with a lot of this years. And that there's and then we put this over here, and we can see this red thing down over there and then be ready for the test on Friday. Now, I can't explain chemistry to you very well. But I need to use my words, mostly. Now, I do understand that many concepts are very much supported by images, and and graphs and charts and diagrams, and whatever the case may be. So I absolutely would spend time with assistants putting together PowerPoints with some of those images. And what I realized is I was spending a lot of time and money working on basically making beautiful presentations with beautiful video clips, and animations and things that would slide in and slide out and fly around just to keep the students entertained. And I'd have to spend hours memorizing these presentations so that I could talk about them cohesively as I, as I showed them, basically. And that was all time spent working with several different assistants. The other thing that I found disappointing was that students didn't read the textbook, if I would say, Okay, we're focusing on Chapter two sections three and four. Tomorrow, I would say maybe 2% of my students actually read the book, and came ready to talk about it. And for for those students out there, I will just tell you, if your instructor teaches from a book, read the book ahead of time. So that lecture feels like a review. Right? That's, that's really crucial, in my opinion. So one thing led to another and while I was in graduate school, concurrent with my graduate tenure, I had the opportunity of working with Francis Ford Coppola, I know you have as well. He asked me through a friend, I met him. And he asked me to host a truly blindfolded Wine Experience. And he said, You decide how this is done. The reason I'm asking you to do this, is I don't want it to be gaudy. And
 
<strong>Dr. Hoby Wedler ** 27:38
you know, so gamified, I want it to be real and authentic. And I commend him for wanting to have a blind person design and run this program, because I can use the blindfold. And I will never tell you, Hey, this is what it's like to be me, that would be silly. But what we can do is we can use the blindfold not at all as a toy, or as something gimmicky. That's the other thing Francis said, he said, above all OB, this can't be gimmicky, and I couldn't have agreed more. So, you know, we built out the experience. Where the blindfold is literally something that temporarily removes a sense that we use for to take in a lot of our information if we're sighted. So when we remove it logically, our other senses were differently. And we can focus on different variables, maybe we can focus more on how wine smells, maybe we can focus more when we're not distracted by our eyesight on how wine tastes. And maybe we can just focus on what's being sat around us a little more the voices that we hear that way, the chair we're sitting on feels, all sorts of things. And by the way, I really do believe and this is sort of an aside, that if you're going to do blindfolded stuff, you have to do it tastefully, and you have to do it well. And there are some programs out there that do it well, and there are a lot of programs out there that don't do it well. So I am one who really takes pride in giving sighted people that temporary experience and not distracted by eyesight in a way that does not be little, or suggests that this is what it's like to be me or anything of the sort. And I'm very, very careful about that. By the way.
 
</strong>Michael Hingson ** 29:18
That's one of the concerns I have about things that are called dining in the dark is that most people say you'll get to see what it's like to be blind. No, you won't. You don't have any of the training. You don't have any of the background. But I like what you say which is that if you treat eyesight as a distraction, or if you treat being blindfolded, as a way to avoid the distraction that goes along with eyesight, then you can use your other senses, which in fact for something like tasting are just as important, if not more, so unless There's something that's an absolute requirement for the presentation of the food. Absolutely. And, and I understand that, and I appreciate that we watched Food Network a lot, we see things about presentation and was my immediate reaction as well. So the taste of the food, but I also do appreciate that there is a place for presentation, but for tasting and so on, you need to get rid of distractions. It's like anything else, you need to get rid of distractions to focus on what it is that you want to focus on. And the last time the last time I heard, we didn't have eyes in our mouths so that we could see the wine as we're tasting it exactly in our mouths. So yeah, but But I hear what you're saying. So you did that with France.
 
<strong>Dr. Hoby Wedler ** 30:43
Someone asked me a funny question. When I was a freshman in college and the dining hall. They said, How can you eat when you don't know where your mouth is? And my response to them was like, That's news to me, I guess you with a rearview mirror on your head all the time? Not? Okay. You know? Yeah. It's just interesting. People's people's perception, people's perceptions. Yeah. So you work with friends you work through that, for a while actually took took it on the road pretty soon after we started as a hospitality experience for his wineries in Sonoma County, right. And as soon as the Sales Team National Sales Team heard about it, they wanted it for them. So we brought it on the road. And what's great about being a computational chemist is that my laptop was my laboratory. And my advisor was very willing to say, go travel and figure out what you want to do. So I worked with them. And I got really involved in this in the world of food and beverage, and that community in the sensory aspects of food and beverage and met a lot of really neat people who I thought were really interesting and really cool. And this is concurrent with teaching, feeling a little less accessible than it honestly could. So one thing kind of led to another and I found myself really loving the world of sensory design and designing high end experiences and products to an extent based on our non visual sensory input. And logically that works into food and beverage quite well. So I do a lot of personal consulting in the in the food and beverage world on product development, on tweaking products to make them even better than they already are. These sorts of things, we still do a lot of speaking a lot of these tasting experiences, when and where desired. There's nothing regularly scheduled, but I do them a lot as a consultant. And then I love thinking about creative as well. So it's not only science and taste, it's it's science and art, and how can we straddle that very fine intersection between science and art. And the way that I've come up with is through being creative. So I'm a creative thinker, and I thought that creative was a good thing to focus on. So I actually co founded a creative and marketing studio called cents point in 2017. And my business partner, Justin is here in California with me, our third partner, is our creative director as well, man named Jody Tucker, who's based down in Adelaide, Australia. And because of my love for food and beverage, and in gaining popularity in the industry, I just this last year started my own brand of gourmet seasonings, it's expanding a lot right now, by the way, in terms of the products that we have out there, we currently have two products on the market, hoagies essentials as the name of the brand, and we have a rosemary, salt, and a blend of sort of an all purpose dry rub that we're calling happy paprika, but that line is expanding very quickly into about half a dozen more products, probably before the end of the year. So we're really excited about that.
 
</strong>Michael Hingson ** 33:38
Well, we're gonna need to get some of those to, to put on meat when I barbecue and I do the barbecuing and the grilling in the house. So absolutely. We need to to work that. But so I'm going to ask right now, and I'll probably ask at the end, if people want to learn more about that. How do they do it?
 
<strong>Dr. Hoby Wedler ** 33:56
Where do they go to <a href="http://hobi.com?" rel="nofollow">hobi.com?</a> And that's H <a href="http://ovy.com" rel="nofollow">ovy.com</a>. And that's got all my stuff? My my personal website, the homies essentials brand site, everything's there.
 
</strong>Michael Hingson ** 34:07
Yeah. Are any of the hobbies essential products being sold in any kind of mainstream markets yet? Or is it too new
 
<strong>Dr. Hoby Wedler ** 34:14
not a Gaussian distribution in Novato at p hardware? And you know, which it very well, it's a great place, isn't it? Yeah. And then Rex hardware up here in Petaluma, which is another H store and a couple of markets out in Sebastopol. So we're small but we're growing that retail presence.
 
</strong>Michael Hingson ** 34:34
So when do we get to see you on Shark Tank? Oh, you know Shark Tank?
 
<strong>Dr. Hoby Wedler ** 34:41
That'd be fun. Yeah, I'm an entrepreneur. I do a lot of it.
 
</strong>Michael Hingson ** 34:45
There you go. So when do we get to see you on Shark Tank? That's the question.
 
<strong>Dr. Hoby Wedler ** 34:48
Ah man, well, maybe sooner rather than later my funding dries up.
 
</strong>Michael Hingson ** 34:53
Or don't wait for it to dry but enhance it. There it is. There it is one of the things that in impressed as me and you know, needless to say, we've known each other a while and I've had a chance to, to watch you and so on and see what you do. You, you really do talk the talk. And by that I mean and walk the walk. But you, you act as a role model in a lot of ways. So yes, you've formed hobbies, essentially, yes, you helped create sense point design. But you've also taken it further, in that when you see opportunities to address issues regarding disabilities, I've seen that you've done a lot of that. And I know that one of the things that you have taken a great interest in is the whole idea of inclusion and access on the internet.
 
<strong>Dr. Hoby Wedler ** 35:43
Yeah, I do care a lot about that, and many other things as well. We started a nonprofit, which is now on hiatus called accessible science that basically basically brought blind kids together for annual chemistry camps, that enchanted Hills camp for the blind, and taught them how to do hands on organic chemistry. That was what we call it, but really, it was to teach them they could do whatever the heck they wanted them or how visual the career seems. And we've had students come from that and become, you know, get their get their PhDs and masters and all sorts of things and fields, they didn't really think were were possible for them to study. So it's kind of fun to just open minds a little bit to what's possible. And, and because the word mindset is in the, in the title of your part of your show here. You know, I think it's all about forming the right mindset. And with the right mindset, we can do anything we want. And the same thing, I think it's about, you know, making the internet more accessible, is all about mindset, and all about really thinking about the user while designing the webpage.
 
</strong>Michael Hingson ** 36:52
You have, you have clearly done a lot in the the the internet world and so on. And you've used your experiences with sense point design, as I said, and hope is essential as to to role model, what kinds of ways have you helped to influence what's occurring with access in the internet and so on?
 
<strong>Dr. Hoby Wedler ** 37:13
You know, number one, I just I think it's when we design websites for our clients, we think about that. And we want a solution because not all of us are accessible web accessibility experts. So our what I loved is kind of obsessively is a part of your life. When I found out about accessory it made perfect sense to me if there's a if there's an automated tool that we can use to help make websites fully accessible, that's exactly what I want. Because my team aren't necessarily experts in the in the accessibility. I mean, we know about accessibility and the WCAG you know that but some of these some of these people are really our experts and frankly, a lot of our clients can't afford what it takes to maintain a website is fully accessible it's 1000s of dollars a month. So they get really excited when I present them with a solution that's only $49 a month that makes their site very accessible across many different platforms. So that's that's the main way that I have found to fully it will take to make fully accessible the websites we consult on or design
 
</strong>Michael Hingson ** 38:27
how did you find accessible How did you discover it?
 
<strong>Dr. Hoby Wedler ** 38:30
That's a really funny story. I actually found excessively initially because my brother was chatting with your CEO about possibly investing in the company I'm not sure where that conversation went but he mentioned excessive yes or no that's interesting. And then a few years later a couple years later I saw the solution when looking for just good automated tools to make websites more accessible and contacted someone in your in your sales department a woman by the name of Jenna Gemma Fantoni don't know if you know her. But she then set us up as a as an affiliate partner accessory. So since point is an affiliate partner of accessory, and it's really easy to to use and make your site accessible.
 
</strong>Michael Hingson ** 39:15
What do you think about the people who have concerns about using an artificial intelligence system and an automated solution to help address access and inclusion, as opposed to the manual coding traditional way of dealing with it?
 
<strong>Dr. Hoby Wedler ** 39:32
I think there's a solution for every client and it's not going to be the same for anyone. I think if you can afford the the manual coding, which again is going to be several $1,000 a month, use it if that's what you want to do use it. I don't see any problem with automated tools. You know if we were talking about cars becoming more automated, I'll tell you that Elon Musk back in September We were a group of four civilians up to space, they orbit at higher than the International Space Station at 519 kilometers. These people didn't know how to fly spacecraft, but the automated spacecraft, flew them around the earth and low Earth orbit for 72 hours, launched them and brought them right back to Earth. And, boy, if that's not if that's not a suggestion that that automation and some AI can really help, I don't know what is. So when it comes to websites, I see absolutely no reason that it's a that it's a problem. Sure, there are things that it might miss. Yeah, that's, that could be true. But what's great about that you and I have an extensive talks about this. But when we find a problem, and we fix it in the back end of accessibility, we're fixing it for all the people who have accessible, not just that one website. So it really, it really is a practical solution. And I don't understand this one or the other approach, you know, it's let's be more inclusive and think about what's best for the client. You know, I've got clients who are more small wineries or use very small organizations that can afford to make their make their stuff fully accessible by hard coding. They are really excited by an option that makes their site accessible and usable by all parties. The other thing that accessory does the overlays like accessibility really well. And I think accessory does particularly well is thinking about other disabilities. It's not just those of us who are visually impaired. Think about blinking pulsating cursors for people with epilepsy, and how that might stimulate seizure. There's so many things that we can that we should be considering when we think about accessibility. And I really like a solution that includes all all parties and all folks in in that, that solution. So I really, I really do believe in accessibility, Oh, no.
 
</strong>Michael Hingson ** 41:59
Well, I have maintained for quite a while that when we talk about disabilities, and so on. In reality, the concept of diversity has gone away. People never talk about disabilities or very, very, very, very rarely talk about disabilities. When it comes to diversity. I mean, we were hearing regularly, especially every year around Oscar time about how there has to be more diversity. There have to be more women, there has to be different racial content, we have to have more directories of
 
<strong>Dr. Hoby Wedler ** 42:36
diversity, the photo has to look more diverse
 
</strong>Michael Hingson ** 42:39
in the photo, but they never talk about disabilities being a part of it. Why is it that we don't have a blind movie director? And why is it that we can't there's there's no reason. Now I don't know how to do it. And I am not interested in being a director. Although I'm sure I could learn to talk like one you know, and all that but, but I'm not really interested in being a movie director. But I suspect that there are some blind people who have the knowledge and the talent, certainly people in wheelchairs and so on. And Marlee Matlin is a person who is deaf has done a great deal in, in the entertainment world. But the reality is we don't get included. How do we change that conversation? At a basic level in society to get more inclusion, about people with disabilities, the conversations that we have?
 
<strong>Dr. Hoby Wedler ** 43:37
Yeah, it's an interesting question. You know, I think I see that from from multiple different angles, the first thing I'd say is that I personally believe that a blind person's perspective is an extremely diverse one, and a life that was lived very differently than others, and should be listened to. I also think that diversity means literally bringing people with different perspectives. It's not how they look or what their you know what their gender is, or anything like this. It's sure those things matter tremendously. But it's about the perspective that they bring that their upbringing and their background brings to the table. And I think if you have a more diverse team, you're going to have more perspectives at the table to come up with a broader solution to a problem. And frankly, in a business setting, a more diverse team is going to increase your bottom line fairly dramatically. Why specifically, are people with disabilities not included? I think we're trying to change that. I think we're trying to remind people, Hey, we, you know, those of us with disabilities have have perspectives that are very unique and very worth considering. And, you know, I think we need to just show society, what it is that we can do. You know, it's that's one of the reasons that I was happy to get the graduate degree that I got. And I imagine it's the same for you, even if you don't end up using it, you know, for academics, you know, people know that We know how to work hard. And but I think that a lot of the reason we don't get included is because not because people don't are angry with us and don't want to include us. It's simply because they don't know how to include us. They don't know what we can do. I think it's our job to educate people and say, Hey, no, we we can be right. They're at the table with you, you know, and help solve problems and all that sort of thing.
 
</strong>Michael Hingson ** 45:24
I think there's a fear element, but it comes down to not knowing right? People are also afraid of things they don't understand. They don't understand primarily disabilities. And they're also afraid, well, that could happen to me, which is probably the the best thought that they can have. Because the reality is, it could happen to you. So why aren't you including people up front who have disabilities, or who have those characteristics that you do not have? It's disabilities as a, as a classification is one of those characteristics that most people, including most people who happen to have disabilities today are not born with? It's true, but it is a characteristic that anyone can acquire.
 
<strong>Dr. Hoby Wedler ** 46:06
It's no one minority group that we all can and probably will join, if we live are lucky enough to live long enough,
 
</strong>Michael Hingson ** 46:12
in one way or another? Absolutely. And there's no reason for a lack of inclusion, one of the things I really love about accessibility is that it is really helping in its own way to change that the very fact that it's a scalable solution. Yeah, it's a solution that can work in so many ways. And accessibility is also now creating a suite of products that go beyond the overlay. But the other thing that I think that happened this year, that really excites me, is that excessive, be created a series of television commercials. Yeah. And everyone in the commercial had disabilities. It was all done with actors. Incredible.
 
<strong>Dr. Hoby Wedler ** 47:00
Yep. Showing and showing that this actually matters. And we are not only going to help people with disabilities, we're going to put them we're going to put them in our advertisements, putting them to work. Yeah, absolutely.
 
</strong>Michael Hingson ** 47:14
And the reality is, I don't I don't know all the the video vignettes that were shown, but I know a number of them. And the reality is that it really shows that we can be anywhere just like anyone else, which is, of course, one of the things that I hope people learn from, from my story, you know, we wrote thunder, dog, and so on, and it's all about fine people can be anywhere just like you including near the top of the World Trade Center in escaping. And it and it isn't luck to escape anymore than for anyone else it is in strategy. It is absolutely strategy and preparation. Yeah, it
 
<strong>Dr. Hoby Wedler ** 47:55
is. And being ready for that day. When it comes frankly, and, and having the training that you need. You know, I by the way, I'll just say something about commercials and people with disabilities, I've seen something that I don't particularly enjoy, which are people with disabilities being used for advertising purposes. And then to see the company not hiring people with disabilities, that's a little frustrating. So if we're going to show people with disabilities, let's make a commitment to bring them in on our team as well.
 
</strong>Michael Hingson ** 48:25
I think that's important. And I also think that companies that say that they're accessible, and they have a lot of visible stuff relating to so called Accessibility, don't really need to prove it. I've seen any number of products that come out, or get updated over the years, and accessibility gets broken. That should never happen. I agree. And it's it's truly unfortunate that those those kinds of things occur. Yeah, of course, it's easy to sit here and say excessive he can help with, with APA well with internet stuff right now to address that. And we'll see what happens with apps down the line. But sure, but but the fact of the matter is inclusion is something that we all should take very seriously. And we should adopt a more inclusive mindset. There's there's nothing wrong with doing that.
 
<strong>Dr. Hoby Wedler ** 49:17
No. It's important.
 
</strong>Michael Hingson ** 49:21
Well, it is and we have to do our part. And I think you've said it very well. We do have to be the educators and we we must work in an environment where we don't get offended or upset when people ask us questions, especially when they're really legitimately and obviously trying to learn. The last thing we want to do is to not be good teachers and discourage people. No, that's
 
<strong>Dr. Hoby Wedler ** 49:48
absolutely true. I would I would agree with that head over heels.
 
</strong>Michael Hingson ** 49:54
So where do you go from here? What what's next in your adventurous life?
 
<strong>Dr. Hoby Wedler ** 49:59
I think Working on this season's brand, getting it out there really, really trying to try to put together I'm actually working on a show right now just about experience in the food and beverage industry that we're going to try to popularize here. And that's going to be in the next probably latter half of say latter half, maybe mid mid part of, of 2022. And, yeah, just growing from there and see where see where the journey of food and beverage takes me. How's that?
 
</strong>Michael Hingson ** 50:30
Can you tell us a little about the show? Or is it too premature?
 
<strong>Dr. Hoby Wedler ** 50:32
It's pretty premature. I'll hold off on that. But I'll tell you why. After we do our pilot, maybe maybe you'll be kind enough to have me on again. And I'll tell you,
 
</strong>Michael Hingson ** 50:41
I would love to and you know, of course, if you need another blind person to to volunteer in any way, let me know.
 
<strong>Dr. Hoby Wedler ** 50:48
Thank you very much. I will do that. Even if tasting
 
</strong>Michael Hingson ** 50:51
isn't my forte at the moment. Well, I can taste salt. But you also do some other work. You're involved with some other nonprofits. I know you're the Chair of the Board of Directors of the Euro bound Center for
 
<strong>Dr. Hoby Wedler ** 51:05
the Blind. You and I both care deeply about the Euro bond center and are on the board. This great, it's a blindness Training Center in Santa Rosa, California, serving four counties, Sonoma, Lake, Napa, Mendocino, and I live in Petaluma, which is in Sonoma County. And it's pretty great to have an awesome training center in our backyard.
 
</strong>Michael Hingson ** 51:27
It's it's interesting, because during the pandemic, URL by Baum did some very interesting things to help keep classes going. And I know you did. And I participated remotely in some of the orientation and mobility classes in some of the other classes. Partly for encouragement, but also partly to help teach alternative techniques and use our skills to help people understand even if it's remotely how they can use good cane skills and other skills to be able to function. I was really impressed with Earl balms innovative approach to that because I saw other agencies that didn't do nearly as much of that. They had this well suspend classes until the the pandemic was over or until it lessened. Right, I'm not sure as you I'm not sure if it's over or not, or close to being over. But Earl balm was very creative in some of the things that it did.
 
<strong>Dr. Hoby Wedler ** 52:28
Well, they pivoted in less than a week. It was really fast. Yeah. And really cool to see, by the way.
 
</strong>Michael Hingson ** 52:36
And and they've done it well. Yeah, they have.
 
<strong>Dr. Hoby Wedler ** 52:39
Yeah. Well, I also serve on the board of the Petaluma Educational Foundation, where basically fund or private foundation funds, grants and scholarships to students all over Petaluma. So I have fun with that, too. More than chemistry,
 
</strong>Michael Hingson ** 52:53
I hope.
 
<strong>Dr. Hoby Wedler ** 52:55
We do fund all programs. Yes. Yes, that's right. That's cool. That's fun. It's fun to get out there and be involved.
 
</strong>Michael Hingson ** 53:04
And that's, that's really it. Right? It's, it's all about having fun and enjoying what you do
 
<strong>Dr. Hoby Wedler ** 53:10
is because when you do that, it doesn't feel like work.
 
</strong>Michael Hingson ** 53:14
And an incentive really isn't. Well there any last things you'd like to say any last thoughts you have that you want to leave with people.
 
<strong>Dr. Hoby Wedler ** 53:22
Don't forget to live life with the most positive mindset you can have. And a great way to feel good about yourself is to challenge yourself and succeed. So I always say, abundance mindset, the more people you know, the better. The more opportunities you have in the world, the better just Just live your life to the best of your ability. And don't forget to have a little fun while you're doing it.
 
</strong>Michael Hingson ** 53:47
And that makes you unstoppable. And I that's exactly what it's all about. And that makes anyone who does that unstoppable will hope you Wendler, thank you for being with us on unstoppable mindset today. It's been a lot of fun. One more time, how can people reach you and
 
<strong>Dr. Hoby Wedler ** 54:03
just visit <a href="http://hoby.com" rel="nofollow">hoby.com</a> That's the best way to get in touch with me. All my contact info is there and there's a contact form. You can find our Hoby's Essentials product line there. You know you see a link right from that website to us. So that's that's the hub for everything.
 
</strong>Michael Hingson ** 54:24
Cool. Well thank you for being here. And if and if any of you listening will please do so I hope that you'll go to your podcast host or you can go to <a href="http://MichaelHingson.com/podcast" rel="nofollow">MichaelHingson.com/podcast</a> that's M I C H A E L H I N G S O <a href="http://N.com" rel="nofollow">N.com</a> slash podcast and give us a five star rating. We would appreciate your ratings and your comments. You're also welcome to reach out. To me. The easiest way is through email. You can email me at MichaelHI  M I C H A E l H I At <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>. accessiBe is spelled A C C E S S I B E. So Michaelhi@accessibe.com. we'd love to hear from you hear your thoughts what you think about the show. And hopefully you or anyone listening if you think of others who ought to be guests on on the unstoppable mindset podcast would definitely appreciate you letting us know and and suggested many others. Well, great, we we hope that you will fill our calendar with
 
<strong>Dr. Hoby Wedler ** 55:30
lots of will not be I will not be shy to introduce you.
 
</strong>Michael Hingson ** 55:33
Please do not be shy and we won't be shy about inviting you back. So well. Thank
 
<strong>Dr. Hoby Wedler ** 55:38
you very much
 
</strong>Michael Hingson ** 55:39
me posted and we'll we'll
 
<strong>Dr. Hoby Wedler ** 55:40
I shall. Thank you, Michael. It's been a pleasure.
 
</strong>Michael Hingson ** 55:45
Thanks again. Hopefully this has been really fun, which is of course what you want us to do.
 
55:49
Absolutely. Thank you. Thank you.
 
**Michael Hingson ** 55:59
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>A Person of Many Talents with Dr. Hoby Wedler</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f40a2bab-c734-492d-a5a2-41197636b3e2.mp3?source=rss&amp;ext=asset.mp3" length="41733792" type="audio/mpeg" />
<itunes:episode>17</itunes:episode>
</item>
<item><title>Episode 16 – Two Unstoppable People are Much Better than One with John and Larry Gassman</title>
<guid isPermaLink="false">https://pinecast.com/guid/5ab22357-57fb-442f-9c6a-18f299184df1</guid>
<pubDate>Wed, 12 Jan 2022 12:00:21 -0000</pubDate>

<itunes:duration>01:11:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/0ef83367-bd6c-49e1-bb5a-9d2e1821ae82/Unstoppable_Mindset.png.jpg" />
<description><![CDATA[<p>Meet John and Larry Gassman who each and together are as unstoppable as it gets. John and Larry Gassman, blind and identical twins live life to the fullest. They both have worked in the travel industry, one for Disney Travel company and the other for Marriott, for more than 19 years. You will get to hear their stories about their work as well as their many and varied hobbies. I rarely have met two individuals who have been and continue to be so enthusiastic about life even in the face of Covid and the many challenges faced by all of us. You won’t soon forget these twins and how they help forge a better for blind people and for everyone around them.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About Our Guests:</strong> </p>
<p>John and Larry Gassman are identical twins born on January 2, 1955. Both are blind due to being given too much oxygen after being born more than two and a half months premature. At birth Larry weighed 1 pound ten ounces and John weighed 1 pound eight ounces. Larry’s late wife Melinda referred to them when describing how little they were to her nieces as “About the size of a Macho Burrito.
 
The Gassman twins were fortunate that their parents did not totally buy into the myth that blind children could not grow up and thrive in the world. Thus both boys were given the opportunity to explore and grow just like other kids.
 
After completing their scholastic educations both twins secured employment. After a stint teaching Braille at the Braille Institute of America in Los Angeles John joined the Walt Disney Travel Company working in reservations as well as testing updates and changes in the reservations systems to insure that the software remains accessible.
 
Larry Joined Marriott in 2,000 also becoming involved in reservations. Larry trained many other blind persons to use the Marriott programs. He also tested new applications to insure accessibility for blind employees.
 
The Gassmans have been collectors of “old time radio shows” since the early 1970s. The began hosting their own program in 1973. Today you can hear them regularly on the internet radio station, Yesterday USA, <a href="http://www.Yesterdayusa.com" rel="nofollow">www.Yesterdayusa.com</a>. In addition to hosting programs they are both part of the behind the scenes directors of Yesterday USA.
 
Talking about being busy and active, they both are very active, as Larry says, “Barbershoppers”. They have sung in various quartets as well as participating in various conventions and helping to run barbershop chapters in Orange County.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>]]></description>
<itunes:title>Two Unstoppable People are Much Better than One with John and Larry Gassman</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/5ab22357-57fb-442f-9c6a-18f299184df1.mp3?source=rss&amp;ext=asset.mp3" length="55366306" type="audio/mpeg" />
<itunes:episode>16</itunes:episode>
</item>
<item><title>Episode 15 – Unstoppable On Wheels with Josh Basile</title>
<guid isPermaLink="false">https://pinecast.com/guid/f9a84cd7-eefc-4404-81a3-98ea196fe4ae</guid>
<pubDate>Wed, 05 Jan 2022 12:00:48 -0000</pubDate>

<itunes:duration>00:56:14</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/d72e345e-e10d-415c-b181-521ff7dd5f38/Unstoppable_On_Wheels_with_Josh_Basile_Cover.png.jpg" />
<description><![CDATA[<p>Through social media, the news, and elsewhere we encounter stories of people we say are inspirational to us because they have some sort of disability. We can’t imagine how they do the things they do. No matter how many such stories we find, we still are amazed. On Unstoppable Mindset, my goal, in part, is not just to show you such stories, but to give you a chance to meet the people behind the stories, yes those amazing people.</p>
<p>Meet Josh Basile, a C4-5 quadriplegic. He wasn’t born a quadriplegic, but he grew into the role after an accident. Josh will tell you his story and how he decided to go into the law. He will tell you how his decisions after his accident shapes his life today.</p>
<p>I hope you will not be amazed after this episode. Instead, I hope you will gain greater respect and greater value for people who are different from you. Listen and see how such persons live, love, and enjoy life just as you do. I hope that you will see that we are not as different from you as you think.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong>
Meet Josh Basile a C4-5 quadriplegic, power wheelchair user, disability rights advocate, and lawyer. In 2004, at the age of 18, Josh was paralyzed below the shoulders in a beach accident. Soon after he formed a 501(c)3 to empower newly injured families through <a href="http://SPINALpedia.com" rel="nofollow">SPINALpedia.com</a> and its 21,000 paralysis-related videos. As a medical malpractice lawyer and disabilities rights advocate, Josh serves persons with disabilities both in the courtroom and through policy initiatives. As a community leader and change-maker, Josh works tirelessly to improve the quality of life the persons with disabilities and to continuously break down existing barriers to access and inclusion. To improve web accessibility and usability, Josh joined accessiBe and that accessFind initiative as the Community Relations Manager.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
And welcome to another episode of unstoppable mindset, the podcast where inclusion, diversity and the unexpected meet. And it's always fun if we get to have something unexpected happened on the show, and sometimes unexpected guests and we'll see how it goes today. We have, I think a very interesting person for you to meet today. He's someone that I met through accessibly. But he has a fascinating story to tell. And let's get right to it. So I'd like you to be Josh Bassel. Josh, welcome to unstoppable mindset.</p>
<p>**Josh Basile ** 01:56
Michael, it's great to be here today.</p>
<p>**Michael Hingson ** 01:58
Thanks for for coming. So you do why don't you start by telling us a little bit about you.</p>
<p>**Josh Basile ** 02:06
Alright, so my name is Josh Basile. I live outside of Washington, DC and Maryland. My life changed forever. When I was a teenager, I was 18 years old. I went on a family vacation to the beach and a wave picked me up and threw me over my boogie board and slammed me headfirst against the ocean floor. That day, I shattered my neck and became a C for fat quadriplegic.</p>
<p>**Michael Hingson ** 02:37
So, needless to say, you had a life changing event. What What was your reaction? How did you how did you feel? You must have experienced some fear? And lots of uncertainty? How did you how did you work through all of that.</p>
<p>**Josh Basile ** 02:55
So I guess we could start with the initial fear. So like, when I had my injury, I just remember hearing a loud crack. And it like reverberated throughout my entire body. And all of a sudden I couldn't move at all. And I was facedown in the water, I was unable to like scream for help, I was unable to turn my body and just kind of was just floating in the ocean. And all I could do was try to remain as calm as possible and hope that my friends would see me floating in would come out and grab me in and saved my life. And luckily they did that day. And then when it comes to fear of, of kind of transitioning into a new world of functionality and a new world of kind of dependency on in so many ways. I that was definitely a huge change. I went from a college athlete to someone that couldn't even brush his teeth anymore. And it was it was a big it was a rude awakening, but so much of it kind of for me to overcome it was about perspective and having a different mindset of, you know, there's so much with with my injury that I can't do, but I choose to not focus on that I focus on what I can do. And it's it's there's lots of little things that allow me to really always proactively continue to move forward.</p>
<p>**Michael Hingson ** 04:31
So we talk about the things that you can't do, I guess, you know, as a as a person who happens to be blind, you know, I hear all the time about how you can't do this or you can't do that. How do you how do you react to that? Being in a chair and being a quadriplegic? And I guess what I'm getting at I'll tell you kind of my thoughts is, are are that is it really so much you can't do or you have to do in a different way. way.</p>
<p>**Josh Basile ** 05:02
So for me, it's like before my injury, I did things, 1 million ways. after my injury, I get to do it 1 million new ways. And it's different. But different, could still be fun different could still be meaningful. It's just you know, the way I brush my teeth now is not with my hands. I do it through through the hands of a caregiver. I, you know, doing a different sport. Before an injury, I skied on my two feet. Now I ski in a sled with somebody behind me Holding, holding it. And you know, I've flying down the mountain. So there's a million different ways that I get to do new things. And it's just a matter of having the right creativity. And at the end of the day, it's really having a willingness to try to put yourself out there, and to experience all that life has to offer.</p>
<p>**Michael Hingson ** 05:54
The founder of the National Federation of the Blind Jacobus timber once wrote an article and Tim Burke was a constitutional law scholar, he wrote an article called a preference for equality. And he talked about equality, I'd be interested in your thoughts on this. And what what he said is that a lot of people say, well, it's only equal, if I give you a pencil and paper and you write, you know, that's, that's equal, we're giving you the same things we give everyone else. And what he said was that equality doesn't mean that the equality means that you have the same opportunity, but you may use different techniques, different tools, but that you at least are allowed to, or you are given the opportunity to use those tools to be able to accomplish the same task.</p>
<p>**Josh Basile ** 06:39
Or yeah, with equality without it's, we all have our own unique experiences on how we do things, how we experience life. So you know, having an equal opportunity to experience and to participate, and to have different options to do it the way that you would like to do it, or the way that you can do it. But being being a part of this world, you know, so much of the internet is about, you know, people talk about accessibility. But you know, for me, it's almost more important for it to be about usability and usable. And it's like, there's different things of that nature that you can kind of talk about kind of equal access and equal this, but it's, for me, it's like, is it going to be functional, to my life to my unique world, and there's so many different types of disabilities, so many different types of functionalities. And it's, it's important that it works for the person that is trying to be a part of it.</p>
<p>**Michael Hingson ** 07:35
Which is really the whole point that equality isn't about doing something exactly the same way with the same stuff. Equality is being able to accomplish the same task. I thought it was interesting years ago, was it Jack Nicklaus, who had a hip replacement or someone and needed to use a golf cart. And so there were some issues about him going on a golf courses with a golf cart when everyone else had to walk. And they had to work through that.</p>
<p>**Josh Basile ** 08:04
It was, it was definitely it was a golfer in the, in the like the, around the 2000s, that that ended up having to do that. And it went to the Supreme Court, and they found that he was able to use the golf cart, and that it was a reasonable accommodation.</p>
<p>**Michael Hingson ** 08:20
Well, for blind people who wanted to take the LSAT and and go into law, there were a lot of challenges because the the testing programs required that you took the test in a certain way. And eventually at least they provided some equipment, but it wasn't necessarily the equipment that blind people use. And so it really put people taking the test at a disadvantage. And again, it went to the Supreme Court, ironically, lawyers of all people who ought to really be upholding the rights of all people. But it had to go to the Supreme Court before a final ruling came down that said, Well, of course, people can use the screen readers and the technologies that they are used to to take the test.</p>
<p>**Josh Basile ** 09:06
Now and that's, you know, that's always kind of kind of boggled my mind. How even within the LSAT, how there's so many different discriminatory factors that have that have existed over the years. When I graduated college, I decided to go to law school and I took the LSAT myself. And during that time, everybody that had a disability that had an accommodation there so anybody with accommodation, they created a flag on the test. And basically it's it told every single place that you applied every school that you applied, that this person has a disability. And only after while I was in law school, there was a class action lawsuit that I believe originated in California, that ended up like saying that you can't do that you can't that is completely against Ada, you can add, you can add, be able to disclose that a person has a disability during the application process. And there there was, you know, a class action settlement across the United States. But it's, it's, it's kind of crazy how that stuff is, is there and continues to happen?</p>
<p>**Michael Hingson ** 10:21
Well before your accident when you were 18. And of course, you're you're not that old now you're at least 25. Right? So before your I know, before, you're 36. So before you were, you were put in a chair, you you had your accident, what were your career goals.</p>
<p>**Josh Basile ** 10:41
before my injury, I was a business major and art minor in college. And for me, I've always loved the stock market. So I wanted to become an investment banker. And that was the route that I was trying to pursue, or I'd like a dream internship that summer, my injury and I would have loved to continue to work for my boss that summer as a as a career afterwards. But I'm definitely my injury, I flip things upside down, it changed life forever. And I quickly learned that my voice and my mind were my best assets. Physically, I was limited in what I can do. But mentally, and through my, through my advocacy skills, I could do great things. And that's when I decided to go back to community college, and I went to undergrad, and then graduated magna cum laude through law school, and it was a it was definitely a long adventure with the patient I decided to go through. But in the end, it was totally worthwhile and is open so many doors to an opportunities within the employment world. And I've very much enjoyed working for since 2013.</p>
<p>**Michael Hingson ** 12:04
So why did you decide to switch and go from investment banking into law.</p>
<p>**Josh Basile ** 12:11
So basically, just to become as strong of an advocate as I could possibly be, you know, with undergrad, I was a communication major. And so my voice getting really strong and my ability to influence others and change the world around me. And then I just knew law school would give me a unique mindset and approach to really taking it to the next level. And, you know, law school is incredible to it teaches you kind of how to think like a lawyer. And then you have to get in the world and you actually have to kind of have a specialty to take on. And that's when I took on medical malpractice and catastrophic injuries and help families all across the country, the lawsuits and helping them navigate kind of also how to get the community supports they need for independent living when it comes to caregiving or pursuing vocation through the vocational system. There's there's so many different elements to what happens after our college Strophic injury to kind of reenter society and actually have a better quality of life.</p>
<p>**Michael Hingson ** 13:16
But you worked through it, you chose to not give up, you chose to move forward and do something with your life, which is of course the whole point, isn't it?</p>
<p>**Josh Basile ** 13:27
Absolutely, it's, um, life is too short not to, to live, love and laugh, and put yourself out there to be the best you and you know, before my injury, you know, our let's say, after manage Dre like, Yes, I have a different body, but I'm still, I'm still me. I just have, you know, a sexy power wheelchair to get me around. And I've got different technology and different caregiving supports that allow me to do things that I would have done before. But it's, it's definitely one of those things that like you just, I try to I try to let families know that within this life, like I've mentored 1000s of families through my nonprofit determined to heal. And one of the big things is, after an injury, you need to learn how to advocate for yourself, you need to learn how to become your own best advocate, because nobody's going to fight harder for you than you're going to fight for yourself in your life. So learning kind of what it is to give you the best opportunities to give you the best supports, and to be able to be that captain of the ship as you're going along this life journey. It gives you a great power in what direction you're gonna go. And it gives you the ability to you know, accept help and that accepting help is not it's not a weakness. A lot of people think of an accommodation school as a weakness. It creates an evil Been playing field just to allow you to show what you have. And being able to get support through friends, family caregivers to help you along your journey is just, it gives you extra boost along your way along your voyage is basically having crewmates instead of sailing ship of one year sailing a ship of the 10. That's a much easier voyage.</p>
<p>**Michael Hingson ** 15:25
The issue of accepting help is one though, where you need to be the one to decide what help and and when you need help. Which, which is always of course an issue people, a lot of our well most of the time want to help and sometimes help when you don't need help, which which can be a challenge and of itself.</p>
<p>**Josh Basile ** 15:47
Yeah, no, it's it's hard. A lot of a lot of persons with disabilities are very stubborn. You know, I see it a lot within the paralysis community. The difference between a quadriplegic and a paraplegic. So a quadriplegic is somebody that has immobility in all four extremities. a paraplegic, has a mobility in two extremities. And so often paraplegics, in many ways, they, they want to do everything on their on their own and show their independence, which gives them their power. With a quadriplegic, you'll see somebody is way more open to receiving help, and is accepting of it, and is willing to, like, try and train somebody to help them do different tasks, but it is, it's the different mindsets of are you it doesn't really, for me, it's accepting help, doesn't matter. Or if you're paraplegic quadriplegic person without a disability, it's just a matter of opening your your arms to being able to allow others to be a part of your life and contribute. So many people just want to help because they want to, they want to give it's it's a good feeling to give. And it's, it's, it's it's kind of a different dynamic, depending on the personality of who you're talking to.</p>
<p>**Michael Hingson ** 17:06
Sure. And about. And then the reality is that, that we all should be more interested in receiving help when we need it. And we should also be willing to give help, and offer help. And I tell people all the time, look, don't assume I need help, and don't operate under the assumption that I want help crossing the street. There's never anything wrong with asking if I want some help, but accept the answer. If I say no, because there are also a lot of times that I don't want help. For example, when I used to travel around the world trade center, and looked like I was lost, I probably was and the reason I was lost was because I worked to getting lost. So I could figure out more about how to travel around the center and and learn things and there would be times I would ask questions. But it was important to learn the complex, because I wasn't going to use the same visual cues that you would use.</p>
<p>**Josh Basile ** 18:13
I love that about persons with disabilities that we we are faced with so many barriers on a daily basis. But that allows us to be kind of really fine to problem solvers. Like we're really able to like figure out, you know how to overcome challenges, how to get to where we need to go, how to complete puzzles, how to complete? Well, you, you name it, and it it's like the practice that we do every single day gives us a special kind of ability beyond many other people. And it's I think this is one of our greatest contributions that we can give to the workforce in general is that, you know, you you give us a problem within a company, we're going to be able to approach it probably a lot differently than than other employees that you have, just because we we do it every day we put our 10,000 hours in to become experts, expert problem solvers.</p>
<p>**Michael Hingson ** 19:14
I know that you have seen this and seen some of the statistics, both before and in your time at accessiBe and we'll talk about that. But one of the things that we both get to talk about on a regular basis is the fact that when companies decide to make themselves inclusive, whether it be in their advertising, whether it be in their hiring practices and so on, but when they decide to make themselves inclusive to persons with disabilities, the reality is we also tend to be more loyal because we know one it's harder to find a job when we're facing a 65 plus percent unemployment rate among employable people with With Disabilities, and to that, it's harder to, to deal with various aspects of a company, if they don't make it more inclusive. So when we find companies and organizations that are inclusive, we tend to be more loyal to them.</p>
<p>**Josh Basile ** 20:16
Absolutely, it's data statistics, you name it, studies have been done, and conducted that have proven that the disability community is, is either the most, most brand loyal community, in the world in the United States. And it's because, you know, we're not always taking care of correctly, but when we are, it's, we don't forget it. And we advocate and, and share with friends family, we'd let others in the community know that this company, this organization, gets it, they're doing it, right, they're welcoming, and those good experiences. We don't forget it. And we look forward to those moments when somebody gets it. It's, it's kind of, I think, it's amazing that we're having so many more of these kinds of conversations around inclusion and disability, and that companies are starting to get that this, this needs to be a part of their business, it needs to be a part of their their business culture. And the more that we do that, I think we're gonna see some major changes coming up in the years to come. But obviously, we're still a long way away. But it's, I've heard more about this in the last, you know, two years than I did in the last, you know, 17 years of my injury.</p>
<p>**Michael Hingson ** 21:42
Well, it's true, and we need to be more part of the conversation, how do we get more people to include us in the conversation? It's all about education, but how do we get people to accept us and include us as, as a class in the conversation, the conversation of life, if you will.</p>
<p>**Josh Basile ** 22:06
For me, it's always about having a seat at the table. Too often, persons with disabilities are an afterthought, because they never had a seat at the table from the beginning. And they they were just then recognized later on when enough noise was made that there that somebody was like, Alright, now let's, let's deal with the disability that are of our business or society of this law, have, you name it, it's just no, we don't have enough representation, and all aspects of society, in my opinion, whether it's within, within the legislature, within the business world within education, transportation, we need to have way more persons with disabilities being employed, being employed in positions of leadership, being able to have people get it from the top down, that that Disability Matters. And that disabilities is something that it's it's a way of approaching a system in place of availing inclusion and providing accessibility providing options for all abilities. And it's it for me, it's like it's a win win. If when when organizations get it, when legislators get it, and they incorporated there, they're actually just making it stronger. Everything they put forward ends up becoming stronger, because it it ends up working for more and more people and giving more options. It's it's, you know, people look at curb cuts. And you know, that's that's one of those things that it's made for persons with disabilities. But guess what, everybody that uses it is benefiting from it. And they don't want to live without it. So being able to put together more kind of inclusive pieces of the puzzle to society. For me, it's just a win win, but we need to have more people at the table to be able to make sure it gets done. Yeah.</p>
<p>**Michael Hingson ** 24:16
So you went off to law school. Where did you go?</p>
<p>**Josh Basile ** 24:21
David Clark School of Law at the DC Public Interest Law School.</p>
<p>**Michael Hingson ** 24:26
Cool. So you, you went you graduated, then what did you do?</p>
<p>**Josh Basile ** 24:32
So I immediately went to work. So I was in law school, I, I interned for a federal judge. I then worked at a law firm, and then worked at the US Attorney's office worked on the Health Committee under under Senator Harkin, and then I ended up getting an internship at my current employer. And after finishing law school, I just I continued working with him. And it's been there since 2013. And I've loved every moment of it.</p>
<p>**Michael Hingson ** 25:09
It's fun, especially when you can blaze a trail.</p>
<p>**Josh Basile ** 25:14
It's it's, you know, the thing with lawyers is all lawyers are for the most part nerds. And they're just very smart. They love, they love, either studying reading or are, you know, are willing to go the extra mile like, anybody that ends up doing law school and taking the bar exam. That's a lot of work. It's a lot of time, a lot of energy spent away from friends, family, it's a commitment. Um, so most of the turn attorneys are nerds. But as a medical malpractice attorney, and catastrophic injury attorney with a significant disability, I love it. Because I get to be an empathetic nerd, I get a B, you know, there for families in ways that most attorneys can't I get what they're going through, I understand what they need in place to have a better quality of life, I can communicate with them. And it's most cases that we take can take anywhere from two to four years to either settle or to go through the legal process of getting a judgment through the courts. And even then, sometimes there's delays because it gets appealed. It's a it's a long process. But as an attorney, with a catastrophic injury myself, it's, I really enjoy it. Because I get to connect with with my families more than anything,</p>
<p>**Michael Hingson ** 26:32
you must be in a position to help make a more powerful case. Because if you said you have a catastrophic injury yourself, you've been through it.</p>
<p>**Josh Basile ** 26:40
Yeah, no, absolutely. There's, it resonates. I think with the jury, I think it resonates with the judge, and also resonates with the defense, that's on the other side, when you're doing depositions, or you're doing negotiations, and they're like, this person doesn't need this. And then you're like, you know what they actually do, but I, I can have some lived experiences beyond the experts that we bring to the table that are saying what we are arguing, but, you know, so much of when it comes to bringing cases, it comes down to the Battle of experts, and both sides end up getting somebody that argues one angle, and then it's up to the jury to decide what what is fact and what is fiction.</p>
<p>**Michael Hingson ** 27:26
So you're working for a private firm today?</p>
<p>**Josh Basile ** 27:29
Yes, it's a plaintiffs firm. So we only represent families that have been that have been injured,</p>
<p>**Michael Hingson ** 27:35
that have been injured, right? Well, so in addition to doing that kind of work, you've you've obviously gotten some involvement in doing things like web accessibility, and so on, how did all that come about?</p>
<p>**Josh Basile ** 27:52
So I'm passionate about breaking down barriers for persons with disabilities, whether it's in the employment, world transportation, independent living, and when I learned that less than 2% of the internet meets Accessibility Guidelines. I wanted to do something about it. And I knew that I could proactively kind of know, I always try to first figure out what is the problem? And what are the best options going forward to come up with a solution, or at least, to be able to have a better approach at at addressing the problem, both in the short term and long term, and so much with the internet is about scalability. You know, we're talking about hundreds of millions of websites that remain inaccessible. And when I learned about acccessiBe, I did my research, I had different friends in the disability community, do give me their sense of it, and to test different product products that were out there. And what I learned was accessiBe was the real deal. And that this could be a great way of changing the world of the internet, and COVID COVID was happening at the time, which, for me, the internet became that much more important to be able to be to allow persons with disabilities to have access to the products, information and services that as we well know, the internet provides and, you know, having access to that improves quality of life and opportunity and I wanted to do something about it.</p>
<p>**Michael Hingson ** 29:32
How did you discover accessiBe?</p>
<p>**Josh Basile ** 29:35
So A childhood friend of mine ended up moving over to Israel and joined accessiBe's team in their HR department, and she ended up connecting me with with the founder, the founders of SSP, and I spoke with them. And next thing I know we're collaborating they wanted they wanted more persons with disabilities to have a seat at the table with an organization, so that they can learn and they can improve, and they can become a better business not only running the company, but also for serving the community that they are on a mission to change lives. And, you know, I, you know, hearing that and seeing that, and being a part of that, since February, I've just, I've been wowed by by them as a company, and SSB is just doing all the right things. And it's, um, I know, there's, it's been a long way since February. And but it's always been a forward moving progression. And, and as an advocate, I love I love moving forward,</p>
<p>**Michael Hingson ** 30:45
what are some of the specific problems that you face in accessing the internet.</p>
<p>**Josh Basile ** 30:50
So it's basically navigating a page is one thing, you know, being able to go from start to finish and checking out fully. Now I've been on a website where I'm using my Dragon Naturally Speaking, and I can't jump to a different forum, to be able to fill out my contact information, my address, or do a drop down to be able to see what's there. I guess, you know, if I'm only able to access specific parts of a website, I'm missing out on all the other parts that everybody else is afforded. without a disability, I use my mouse controller. To control my mouse, I also use an onscreen keyboard to navigate a webpage, I use voice dictation to type. And I also use a screen reader for reading. So I have multiple different technologies that I'm using at once. And if a website has accessiBe built in access, accessibility built into it, or usability built into it, I'm able to navigate it so much better and gain from it the way that it was meant to be gained, that people put information on the website for a purpose. And you know, it's just a matter of are you going to be able to access it or only be able to see or experience half of what the websites truly trying to show.</p>
<p>**Michael Hingson ** 32:15
I know for me, using a screen reader exclusively to hear what's on a web page. When we deal with images where there are no descriptions, or we deal with an element that requires you to use a mouse or it expects you to use a mouse. So as you scroll through items, the screen refreshes, which means you really can't get to see what all the options are without the screen refreshing and it takes you forever to go through it over just two examples of some of the access that we we face that I face and other people who are blind face and you face some of those things, things as well. And the reality is, and I've said it before, and I'll continue to say it, we live in such a marvelous technological world, where it is so easy to make all of this stuff fully inclusive. And it's in some ways becoming less inclusive, because we make it more visual, or we want to make it more automatic to diffuse that little mouse to scroll around the screen. And we forget that that doesn't make the website inclusive for everyone.</p>
<p>**Josh Basile ** 33:24
It doesn't. And you know, we make internet work for everyone has not been easy over the past 25 years really of the internet, being you know, more mainstream, but it's, you know, keep working towards it. And the thing I love about accessiBe is that there's many different profiles for many different disabilities and abilities, and then being able to use those profiles, but then also to be able to have customized options below that to even further make it accessible or usable or making it work on how you personally want to navigate a website. And so many people with disabilities, you know, have multiple disabilities. So like being able to, like have usability options for for that is you know, through accessories AI powered solution. It's like there's nothing else out there that exists that I've been able to use that I have a physical disability. I've ADA HD and I have a reading disability. So incorporating all three of those things sometimes makes websites a little difficult to navigate. But then when you have the AI powered solution, I'm then able to customize with the mobility profile and be able to customize with other options with ADHD as well. I guess it's incredible what you can do when you give people choice and power and how they want to navigate. Tell.</p>
<p>**Michael Hingson ** 34:58
Tell me about the ADHD profile.</p>
<p>**Josh Basile ** 35:01
So the ADHD profile, basically, you know, allows you to have a better, I'd say, it blocks out kind of the top and bottom of the of, of your eye is so that it's kind of blurred out a little bit, but it's darkened. But then as a focus area where you can go up and down the screen, so that your eyes focus on one particular area, without having distractions from all over the page. So many websites, they try to grab you here and there, and everywhere. And you're with ADHD, the littlest thing can like, can pull your attention away and distract it. Yeah, I always like to, you know, there's a great Disney Pixar movie called up, and there's a dog and every time the dog sees a squirrel, because squirrel, and like I that's too often on a website, if I see something, my mind goes away, and then it's hard to get my mind back to where it needs to go to get the most out of the website or what my task at hand.</p>
<p>**Michael Hingson ** 36:05
So does it prevent pop ups, for example?</p>
<p>**Josh Basile ** 36:09
Well, I'm not I'm not sure. I don't think it prevents Papa fits in. Right? I gotta,</p>
<p>**Michael Hingson ** 36:17
it may be the way that the visual stuff. Yeah,</p>
<p>**Josh Basile ** 36:21
yeah, it creates kind of that, that perfect kind of line of sight of where to focus on and direct. I know that epilepsy profile for the pop ups in progress that is blinking or as motion.</p>
<p>**Michael Hingson ** 36:37
But but the point is that, that there are a number of different profiles, and it's, it doesn't necessarily deal with all disabilities within the artificial intelligence system. For example, there's not a lot for persons who are deaf or hard of hearing. But the other aspects of accessiBe do address that dealing with the ability to have video captioning, and so on. So there are other things that accessiBe now does and we both have talked about the fact that it's a growth issue that accessiBe has grown to recognize and put in place the procedures to deal with that. I</p>
<p>**Josh Basile ** 37:19
love that they have, accessiBe now as remediation services for PDFs, they have remediation for, for video captioning, it's like, all of these different pieces of the puzzle is what it takes to make a website accessible. And they're also doing manual remediation. And going in and making necessary changes either from the beginning or later after like it's, there's there's so many different ways of making a website accessible. Obviously, the best way is to always do it right from the beginning. Yeah, and you know, I even say even having a website that was perfectly done from the beginning, but then adding the AI, the AI powered solution thing gives you that much more power and choice, and how a person with a disability or multiple disabilities can experience a website. And it's, it feels very welcoming when it's when it's done like that.</p>
<p>**Michael Hingson ** 38:13
So what do you do for accessiBe Since you're busy with a, with a job in a law firm, and so on, but you do work with SSP? What do you do?</p>
<p>**Josh Basile ** 38:22
I'm the community relations manager. So I bring in persons with disabilities, disability focused organizations, to be able to work with us on our different projects and initiatives. One of my favorites is called Access Find where we are, right now if you go to Google, and you type in a website, you have no idea if that website that comes out of the 10 websites do the search are going to be accessible, more likely than not, it's based just on statistics of 2% of Internet being accessible, it's not going to be and that's a frustrating experience of not having confidence in knowing whether or not you're going to be able to navigate that website fully. So what access find is going to do, it's only going to house accessible websites through its database. So you go you go there and you're going to be able to know that all of the search results are accessible. And we're building it out. We have over 40 family member organizations that we're working with, to make sure that we do right with and all of these organizations have a seat at the table as we're building out the beta website. So it's gonna be very exciting. But come 20 22x is fine is going to go Live for the world. And it's just I just can't wait for it to to be a resource and a service for persons with disabilities.</p>
<p>**Michael Hingson ** 39:49
How do you think that the world will react to access find?</p>
<p>**Josh Basile ** 39:53
I think I think it's gonna be one of those things that everything around web accessibility, we We need to provide education for I think X is fine in its own right, is an incredible educational tool acknowledges the fact that so much of it is inaccessible. And that, you know, the Googles of the world had an opportunity to do something to make it easier. And they never took, they never took the opportunity or they they made a business decision that, you know, it is not worth addressing this. And the fact that exists, we took the time spent hundreds of 1000s of dollars to make this this in existence, I think it's just says a lot about accessiBe as a company, that they care that they want to do something for actively about making the internet more accessible. And they wanted to create a product, by the name of with the community for the community. And that I think that's just, I think I think it's just going to be a powerful message to share with the disability community and nonprofits that access find is, is going to be a great tool for them.</p>
<p>**Michael Hingson ** 41:06
It will be the first time that it will truly be possible for people to expect when they're searching for something, they're searching for a website, or a company or an organization, it'll be the first time where people with disabilities can truly expect that they will be searching among companies that are inclusive or are accessible. What happens if we find one that isn't an access Find, what happens with that?</p>
<p>**Josh Basile ** 41:37
So are you saying a website is put on the X spine and it's not accessible,</p>
<p>**Michael Hingson ** 41:42
or becomes inaccessible.</p>
<p>**Josh Basile ** 41:45
So that's just an opportunity right there for for the community, to be able to voice and to be able to share with that website, you know, that, you know, something happened over time, that yes, maybe your website was accessible at a moment. But then over time, it became inaccessible to the point where it needs to be addressed, you know, that the the thing with with web accessibility is not something that it's like you do it once and it's forever, like web accessibility is, is is a moving a growing evolving project, where you, you, you have to, you have to have things in place to address it consistently. Because websites are consistently changing, you know, with accessories, AI powered solution, every 24 hours, it does a scan of a website, to be able to, to fix different holes and, and things that are that might be broken or that change or that are new to it and to address those things. So it's when when a website does come up on accessory that was once accessible, but then becomes inaccessible, it's an opportunity for the community to speak up. And then we can reach out to that company or that website, and let them know that they need to address it, and give them an opportunity to address it, which is we're on this journey together. We want to make the internet more accessible. That's kind of how it has to be done.</p>
<p>**Michael Hingson ** 43:17
How will websites be able to become a part of access find.</p>
<p>**Josh Basile ** 43:22
So that's still we're still figuring out all the details on that. But they're going to have to pass a particular audit test, or multiple audit tests. And those audit tests, be able to basically use the WCAG guidelines to find out if you meet accessibility guidelines. And then once that once that is so it's accessiBe or access find is 1% not going to just be accessiBe the websites, it's going to be all any and all websites that meet accessibility guidelines will be welcomed. And we're excited to have as many websites as possible. You know, if we can have all 2% of websites on the internet that meet accessibility guidelines, a part of access find that for me, that'd be a dream come true. And obviously, we want to get that 2% a lot higher in the years to come.</p>
<p>**Michael Hingson ** 44:20
I think he just made a very important point that needs to be emphasized, again, that this is not just to be a platform for websites that use accessiBe. There are a variety of audit systems that one can use to see how accessible their website is accessiBe has one called ACE and if you go to <a href="http://ace.accessibe.com" rel="nofollow">ace.accessibe.com</a> you can test your website you can plug your website into that and you can you can put the web address in and you can get an audit report and have it even emailed to you it's free. There are other places Do it as well, they all do basically the same thing. They look for the accessibility features that come under the Web Content Accessibility Guidelines, what the World Wide Web Consortium suggests are the things that need to be an inaccessible website. But some do a better job of explaining what they discover than others, I've seen a couple that aren't very easy to read, whereas ace tends to be pretty easy to read, but they are looking for the same thing. It isn't biased in that sense. But at the same time, the websites are dynamic. And that was kind of what I was asking about that if, if a website goes up into access find, because it is found to be accessible. But then later, someone goes and tries to use that website, because they found it through access find. And it isn't accessible anymore. I gather, you're saying there's going to be a way that that they can notify someone of the lack of access, and it can be addressed.</p>
<p>**Josh Basile ** 46:09
There. There's absolutely there's a report feature. And we're still we're still testing out all those things within the the beta surveys we're doing with our founding members. But yes, they're they're 100% is a component of reporting when a website goes from accessible to inaccessible, or a lot of times with a count when it comes to accessibility. A person reports an accessibility issue, but it ends up becoming an issue on their end with their technology, or things of that nature, which is always interesting to be able to provide learning opportunities, both through the website or to the user of the website.</p>
<p>**Michael Hingson ** 46:48
You Yeah, I have I've found instances where people say that accessiBe or other systems that make websites accessible aren't working, when in reality, it isn't the the accessibility aspect of it. It's the way they're using it this user error or user problems or user something. And and it is important to recognize that there terror are ways for the system to break down at both ends. If someone wants to explore getting their website into access find, how do they do that?</p>
<p>**Josh Basile ** 47:25
So on access find, even if you go there, right now, there's a way to list your website, there's an absent</p>
<p>**Michael Hingson ** 47:33
what's the web address for access find,</p>
<p>**Josh Basile ** 47:35
<a href="http://accessfind.com" rel="nofollow">accessfind.com</a></p>
<p>**Michael Hingson ** 47:37
Okay,</p>
<p>**Josh Basile ** 47:38
and then you go there. And there's, you can kind of learn more about what access finds about, there's a promotional video. But then there's also a way to join as a founding member, but also add to list your website. So we're actually getting those every every single day, Sara charge for that. Zero charge, it's completely free. Access find, is not going to be like Google or Yahoo, there'll be zero advertisements, it's just all about making an easier search and more confidence search for users with disabilities to access accessible and usable websites.</p>
<p>**Michael Hingson ** 48:18
It's going to be pretty exciting. And I'm really anxious to see it go live and to see people start to use it. And, and it'll be a lot of fun. And it's been it's been a long time coming. And so it will be great to have a way to do web searches and have pretty good confidence that you're looking at websites that are accessible. You and I know full? Well. I'm sure a lot of our listeners don't how much of a challenge it is to go deal with websites, especially when you find in accessibility. I had a survey that was sent to me by our health provider two weeks ago and and I've seen this happen many times. So the survey they wanted to know my perceptions of things regarding Kaiser at least I assume that's what the survey wanted. And I the reason I say it's, I assume is because it started out by saying Did you feel positive about Kaiser, I think it was or negative. And I clicked positive. And then it took me to a web page. So that was in the email. So it took me to a webpage. And the first thing on the webpage was I had to accept the terms and conditions or click on some something and that something wasn't a link. It was in no way labeled. There was no way to click on it with my keyboard or any of the features that I had. And I couldn't go any further with the survey. And I see that all the time. It's frustrating. Yeah, and and it is so unnecessary because it would be so easy to address. And I mentioned it because I did send an email back to the survey people. And I've heard nothing. That's why I keep asking about how we get more into the conversation, because the reality is that to make websites usable for all of us is not that complicated to do today.</p>
<p>**Josh Basile ** 50:26
It isn't, but it's one of those things, we, we have to do educational awareness campaigns, not only for persons with disabilities, but for small businesses to let them know that this is an option. It's an it's a, it's a it's an option that can allow them to, to get and better serve all all of their visitors. And it's that excites me. I know, I know, where we we've got a lot to do around education around awareness. And I mean, this conversation today is one of those things that, you know, it's got to start somewhere.</p>
<p>**Michael Hingson ** 51:06
It does in and it has to continue, and I think it will, it's a matter of continuing the conversation and becoming visible. And and we will continue to do that. Look, do you have any? I'm sorry.</p>
<p>**Josh Basile ** 51:21
I very much look forward to doing it with you, Michael?</p>
<p>**Michael Hingson ** 51:25
Well, I as well, I think we're we are making a difference. And we're going to continue to do that. Do you have a way of people want to reach out to you and ask you questions about access find or anything like that, that they can do that?</p>
<p>**Josh Basile ** 51:38
Yeah, the you can email me at Josh. Dot basil. That's B as in boy, A S as in Sam, I l e@gmail.com. That's my email address. Feel free to message me.</p>
<p>**Michael Hingson ** 51:57
Great. Well, I want to thank you again for being here. And I want you to come back as as often as you want. When you have things you want to talk about, let me know. Because that's the only way we're going to have the conversation continue. And we're going to make it happen. accessiBe has this goal still of making the internet fully accessible by 2025. That's a pretty ambitious goal, but we have a few years yet to go. So if we do it by the end of 2025, we got four years in a month. So let's see what we can do. But we have to start somewhere, as you said,</p>
<p>**Josh Basile ** 52:37
Mike, what's always a pleasure. Everything that you do and the hard work you do and it's just it's It's fun being on this journey with you.</p>
<p>**Michael Hingson ** 52:48
And it's got to be fun. Otherwise, why do it? You know, life's an adventure. And so it is it's a lot of fun,</p>
<p>**Josh Basile ** 52:55
fun and meaningful is what it's all about.</p>
<p>**Michael Hingson ** 52:57
Indeed. Absolutely. Well, Josh, thank you for being with us on unstoppable mindset. And, again, for anyone listening, we hope that you'll go to the website <a href="http://MichaelHingson.com/podcast" rel="nofollow">MichaelHingson.com/podcast</a>  M I C H A E L H I N G S O N .com/podcast. You can subscribe to the podcast. You can do it through any podcast hosts that you normally go to. And wherever you found this podcast, we hope that you will at least give us a five star rating. And reach out to us and let us know if there's anything that you're interested in. In hearing or knowing more about or any comments that you have about our podcast today. You can reach out to me, Michael H I M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. I will respond to emails. So we'd love to hear from you. We'd love to hear your thoughts. If you know anyone who should be a guest on our show, please let us know. Let them know have them reach out. And we hope that you'll join us in future episodes of unstoppable mindset</p>
<p>**Michael Hingson ** 54:16
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable On Wheels with Josh Basile</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/f9a84cd7-eefc-4404-81a3-98ea196fe4ae.mp3?source=rss&amp;ext=asset.mp3" length="36026050" type="audio/mpeg" />
<itunes:episode>15</itunes:episode>
</item>
<item><title>Episode 14 – A Man with a Direction: Ollie Cantos</title>
<guid isPermaLink="false">https://pinecast.com/guid/69fa7ea5-6d33-4344-ac37-b0bf8133d64d</guid>
<pubDate>Wed, 29 Dec 2021 12:00:11 -0000</pubDate>

<itunes:duration>00:57:13</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/67bc9a89-3ead-4cd6-8160-d69c1443f993/Unstoppable_Mindset.png.jpg" />
<description><![CDATA[<p>Talk about someone who really gets it when it comes to blindness, accessibility and inclusion, meet Ollie Cantos. It took some time, but Ollie made his way through school, college and then law school. Ollie has been an extremely and unstoppable lawyer spending now many years in government service in the United States.
 
Ollie will tell you his life story in this episode. He then will go on to discuss a truly positive life dedicated to proving that blindness is not the myth we believe. I know you will be enthralled by Ollie and what he has to say.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Guest:</strong>
Olegario “Ollie” D. Cantos VII, Esq., has served in various senior roles under both Republican and Democratic administrations. He has worked in the Office of the Assistant Secretary for Civil Rights at the U.S. Department of Education since 2013. Past leadership roles include Staff Attorney and Director of Outreach and Education at the Disability Rights Legal Center in California, General Counsel and Director of Programs for the American Association of People with Disabilities, Special Assistant and later Special Counsel to the Assistant Attorney General for Civil Rights at the U.S. Department of Justice, Vice Chair of the President’s Committee for People with Intellectual Disabilities, and Associate Director for Domestic Policy at the White House. He is Chairman of the Board of RespectAbility, a national nonprofit nonpartisan cross-disability advocacy organization. He is also immediate past Vice President of the Virginia Organization of parents of Blind Children, affiliated with the National Federation of the Blind.
 
Prior leadership posts include Vice President of the Virginia Organization of Parents of Blind Children, Legal Officer for the Coast Guard Auxiliary, Vice President of the Legal Aid Foundation of Los Angeles, Chairman of the Board for Scholarships for Eagles, President of the California Association of Blind Students and the National Association of Blind Students, and member of the boards of directors of the ENDependence Center of Northern Virginia, the Blind Children’s Center, Community Lodgings, the California Association to Promote the Use of Braille, the National Federation of the Blind of California, Loyola Marymount University Alumni Association, and Loyola Law School Alumni Association.
 
Ollie’s life story, along with how he adopted three blind triplet boys, was covered by national media outlets including <a href="https://www.npr.org/2014/02/21/280277459/the-lives-of-blind-brothers-changed-when-dad-came-knocking" rel="nofollow">National Public Radio</a>, <a href="https://people.com/celebrity/ollie-cantos-blind-attorney-adopts-blind-triplets/" rel="nofollow">People Magazine</a>, <a href="https://www.washingtonian.com/2016/09/07/meet-amazing-blind-man-raising-blind-triplets-2/" rel="nofollow">The Washingtonian Magazine</a>, and ABC’s World News Tonight with David Muir in <a href="https://abcnews.go.com/US/blind-triplets-credit-father-helping-earn-highest-rank/story?id=50772389" rel="nofollow">2017</a> and in <a href="https://abcnews.go.com/US/blind-triplets-eagle-scouts-battling-covid-19/story?id=70395529" rel="nofollow">2020</a>.
 
Just a few weeks ago, he received the Marc Gold Employment Award by TASH, a National disability advocacy organization, for his years of leadership to promote internship, employment, and entrepreneurship opportunities for people with all types of disabilities. 
 
To connect with Ollie on social media, those in the United States may text “Ollie” to 313131.</p>
<p>About the Host: 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> 
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>Thanks for listening! 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>Subscribe to the podcast 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>Leave us an Apple Podcasts review 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
</strong>Michael Hingson ** 01:23
Welcome to another edition of the unstoppable mindset podcast where inclusion, diversity and the unexpected meet. And our guest today Ollie cantos is a little of all of those, especially the unexpected, as I think you'll see, Ollie is a fascinating soul who's been around for a while has a lot of interesting stories to tell. And, and on top of everything else. He's a lawyer is scary. At least he has a law degree but but he hasn't tried to sue me yet. So I think we're in good shape, but only Welcome to unstoppable mindset.
 
<strong>Ollie Cantos ** 01:58
Thank you, Mike. It's a pleasure to be here.
 
</strong>Michael Hingson ** 02:00
So I should say from the outset and talking about only that he is he is also blind as I we've known each other for quite a while. And we've been trying to get him on unstoppable mindset for quite a while, but his schedule is incredibly rigorous. So it has been a little bit of a challenge. But he confessed that he has actually been on vacation for a week. And so now we are able to get him and have him here. So I'd love you to talk a little bit about you and tell me a little bit about your life growing up as a as a blind person and anything that you'd like people to know about that.
 
<strong>Ollie Cantos ** 02:37
Sure my Well, I was born two months premature. And as the result of medical complications, I was blind from birth from a condition called retinopathy of prematurity. And so in my particular case, I had that resulted in my being totally blind in my left eye, and having partial residual vision in my right. And until about two years ago, it was pretty stable until some things that ended up happening because of an accident, with being hit by a car. But that's a whole other story. But basically, when I was growing up, life was pretty intense, because I was victimized by bullying a lot. And my, my parents really urged me to do everything I could to make sure to work hard and to achieve high results. And at the time, when I was younger, I honestly didn't think that I could pretty much do much of anything. And I that's just being very transparent and honest with you. I just I just didn't think that there was much that was really possible because of having a limited vision. And so what ended up happening was, there was a struggle between what my parents believed I could do what I believed I could do. And so I tried to get out of chores, I tried to pretty much leverage my my visual impairment to the best extent possible, so I wouldn't have to do stuff but it didn't work. It didn't work. My My mom, she insisted that I do chores to the same degree of efficiency as kids who can see. And she also had me make sure to wash after my baby sister and clean up after her with stuff she leaves around, etc. And I really found it very just it was just a tough, tough existence. But not because my my parents were awful to me but more because I cried to just get out of stuff because I just didn't believe that it was really possible to do things to the same degree of efficiency. And as I grew up, it was quite a struggle because I read large print, and then when fourth grade hit, I ended up being in a position where the print got smaller than it was harder to read, and so forth. But because I wasn't taught Braille in school I just strained with what musical vision that I had. And that was a mistake, because it meant that I was far more far more inefficient in comparison to other kids. Because I wasn't taught Braille. And so growing up and, and working through all of my challenges I ended up doing, okay academically, but it was not without a cost. I hardly had any social life and so forth. But I did work to get involved eventually, with extracurricular activities and everything. But things were so much more of a struggle, because I didn't, I didn't know braille. And I, at the time had a very negative attitude about being thought of as, quote, blind, close quote, I felt that if I were thought of that way that I would be segregated, and I didn't want to look be different in, in comparison to everybody else. And I actually would say, well, at least I'm not one of those blind people. And I look back now and think about those attitudes. But that's the way that I was taught and, and that's what I came to believe, like, Well, hey, at least I'm not totally blind. So at least I have some vision. So at least, you know, I'm not one of them. And I don't have to use one of those canes. And yet, at the same time, it was tough, because, because I would feel like I was closeted all the time, where I tried to hide not being able to see well. And I was ashamed of who I was inside. And I always felt like I was hiding. And whenever I would get into some accident, I clip on something, or I would I would bump into something or bumping into someone, I'd say, oh, sorry, I wasn't paying attention. And I just downplayed it. But the whole time, I just felt like oh my gosh, this is, you know, well, at least they don't know, because I'm not using a cane. And then later, after starting to, to get involved with with different organizations, I eventually
 
</strong>Ollie Cantos ** 06:57
came to know people in the National Federation of the Blind. And they're the ones who taught me very directly that it is respectable to be blind, that it's okay to use a cane. And because of that, I use a cane for the first time in my life. And eventually I, I learned braille as an adult, I'm not nearly as fast as as my children, which we'll get to later, but, but I still recognize the valuable importance of Braille. And I'm astonished Braille advocate. And I really believe that even if people have some residual vision, the key is to recognize if if Braille is more efficient than straining one's eye to reprint. And so because of my life and the way things are, to this day, I'm literally I am actually functionally illiterate. In that sense. I can't pick up a book and read it straight through, like my son's can, I'm not able to just read from a speech, I have to memorize things. So I continue to face those sorts of challenges because of, of how I learned braille as an adult, which meant that it's just hard for me to read as quickly. That doesn't mean it's impossible. But for me, that was an ongoing challenge. But in spite of all of that, I still eventually became an attorney. And I've been involved in the in the disability rights movement now for 30 years.
 
<strong>Michael Hingson ** 08:14
And tell me how old were you when you started to use a cane?
 
</strong>Ollie Cantos ** 08:20
I was 20 years old I was I was a sophomore, I was a junior in college, or between the summer between my sophomore and junior year is when I went to the National Convention. And so I left not using a cane I came back using one. So that was a that's, that's a whole series of stories in and of itself.
 
<strong>Michael Hingson ** 08:37
Sure. Did you go through any formal orientation training? Or did you kind of teach yourself or how did you really learn to be effective with it?
 
</strong>Ollie Cantos ** 08:46
Well, it took a while. And then I went to the Louisiana Center for the Blind in college and, and have between the end of my college years and the beginning of law school. So that's the time that I that I'm within that setting. And I learned of the blindness skills based on being put under sleep shade. And so everything I did cook, clean, read, walk, travel does anything any any very skills, I learned through the alternative text techniques of blindness. And it was the best thing because it really was a confidence builder. Because then after that I knew that I would still be able to function and that that it really is true that when refining alternative techniques, then we can be as as efficient or at least at a very minimum, far more efficient than we would have been if we just simply strangled what little we can see. If people want to be able to use a residual vision that's absolutely fine. Provided that is not at the cost of efficiency. And so that's that's what I've I've come to realize and that's why to this very day. I really push hard for for Braille for kids as well as adults. and because of the value of that, and of course, technology these days, has, has undergone such significant innovations. And concurrent with that, though, we still need to know the bit of the fundamentals of Braille, because it really can be a real a real booster of efficiency in the long run after after learning.
 
<strong>Michael Hingson ** 10:23
There's a general consensus that the literacy rate in terms of Braille for buying people has dropped. Why is that?
 
</strong>Ollie Cantos ** 10:32
Well, it's dropped, because historically, the 40s, the literacy rate among blind people was 99 0%. And that was when, when kids were in schools for the blind across the country. And then, with the advent of the new, newer special education laws over the more recent decades, kids started learning in school, alongside their their peers without disabilities, and that is an important and valuable historical step. The difficulty was that because of how spread out various of us work, there wasn't necessarily access to quality Braille instruction, because because we are what's called, we have what's called low incidence disability. And so as a result of that, there isn't necessarily a lot of people to meet the demand for Braille instruction or providing Braille education. And so even though the law to the state presumes that a blind person should a blind students shouldn't should learn braille. Having actual access is another story in many instances.
 
<strong>Michael Hingson ** 11:35
Well, of course, the other part of that is that the general attitude, and it's kind of self fulfilling, but the general attitude is, well, blind people don't need Braille, because their books recorded or other ways of doing it. And so the literacy rate has gone down. And now people use the argument. Well, very few people 10% read Braille. And so it clearly isn't the way to go. But the reality is that it does involve in part, the educational system, not learning that Braille is the true reading and writing method for blind people. Which gets back to the whole issue of attitudes about blindness in the educational world, much less elsewhere.
 
</strong>Ollie Cantos ** 12:17
Yeah, absolutely, Mike. And so if people will fundamentally believe that it is not either respectable to be blind, or that blindness somehow means that somebody has lower ability than, of course, at all costs, they will try to avoid anything associated with techniques that are utilized by people who are totally blind. That was literally my attitude for the first 20 years of my life. And, and I just, I remember, the very first day of first grade, they put Braille in my hands, but literally the next day it was gone. But that's the only time ever, ever that I had been exposed to Braille writer and so forth. And so it really does come down to attitudes about blindness. And it also it also means that we need to look at take an honest look at what we ourselves think about blinds, including people who are blind themselves. And they say, Well, you know, there's a difference between between totally blind and, and well, maybe I'm legally blind, you know, that sort of thing, at least, the way that I now believe, when it comes to blindness, it's just fine to use the word. I mean, it's not a matter of merely changing the word or trying to say some other word about it. But it's actually more a matter of what we think about it, or what we think about blindness. So if if, if the community can come to a place where they recognize that, regardless of the degree to which somebody cannot see that, they still will be able to compete on terms of equality, if given the proper training, basic skills and the opportunity to succeed, then that's what will be really of significant help with with not only expecting more of blind children, but also blind children expecting more of themselves blind parents expecting more of them, the educational system, expecting more of them. And ultimately, when they grow up them rising to those higher expectations, as opposed to when members of our community end up having lower expectations, they don't do as much so then therefore, it's self fulfilling prophecy. And because of that, they say, see, look at how most people these days who are blind don't read Braille, or their the unemployment rate is very, very high. And so we just have to look at there's always a societal aside a societal tension between the way things used to be and the way things are, and, and things can either get gradually worse or gradually better, but they're always these constant forces that that that come up against each other. And so from everything that I have seen in my life and from raising my kids, the key philosophically is to believe that our children can grow up to be whatever they want, and that whatever They do achieve things that are the source of inspiration would be that because they work hard and just like anybody else, but we have got to be careful about being inspired by people with disabilities who just do average things. So let's say for example, Mike, I don't know if this has happened to you probably has where, where I've crossed the street with my cane, you know, I cross at the green light. And then somebody literally comes up and says, Wow, the way you cross that street, you're so inspiring. Well, I mean, I'm, I'm a full fledged adult, you know, I don't know what is inspiring about crossing the street. Like if, if a person without a disability could do that, why is it inspiring for me to cross the street, but let's say for example, there's a fellow person with a disability, right? Like, like a gentleman in California, who just got a got the MacArthur Fellowship, I think it's like half a million dollars or something, he's totally blind. That totally inspires me, not because he's blind, but because doggone he, he just got a MacArthur Fellowship. He's a, he's a Mensa member, he has in his IQ and intelligence are off the charts. And he continues to do well, with with his life that inspires me whether he's blind or not, that inspires me. And that's the kind of thing that we have to be on the lookout for. Because what happens is, if we're not careful about that, then the message in finding blind people inspiring or any other person is really inspiring is that if the thing is, well, at least I don't have to go through that, or my life could be worse, or Wow, they made it in spite of how awful that disability is to have etc. As opposed to well, you know what, they work hard, they really busted their tail and they got it all done. That's inspiring, because anyone who works hard should be an inspiration to anybody, regardless of whether they have a disability or not.
 
<strong>Michael Hingson ** 16:44
That's right, exactly the way it should be in blind people who do the average sorts of things, do it daily, are good at it and are successful, to me are just as inspiring as sighted people who do it because of the fact that they have found an equilibrium and they are able to, to maintain and move forward. Tell me do you do you think overall, thinking back on the your parents had a positive attitude about blindness? They did.
 
</strong>Ollie Cantos ** 17:11
Because they didn't phrase it that way that they didn't want me originally to associate with with blindness, because they were afraid of what other people would think, because they originally didn't want me to use a cane. Because they said first of all, you can see a little bit. And second, if people think of you as blind they won't give you the kind of opportunities and they will expect of you what we expect to view. So so it was sort of a different take on a blindness philosophy thing. And then once I started using a cane, it was it really was met with some major resistance by my parents at first. And then when they realized how much more confident I became because I was taught by my mentors how to use a cane, then I was better and then then they accepted it and now it's nothing I mean, now it's it's a matter of course of course you're when you're blind, you use a cane. So they underwent an evolution of sorts themselves as as well.
 
<strong>Michael Hingson ** 18:04
And as you visit them of course, you still have to do the chores, right? Because now you're the son and you got to support them in the manner they want to become accustomed right?
 
</strong>Ollie Cantos ** 18:13
That's right, I still have to do the chores I still have to you know like like right now with this podcast that I'm with I'm this is all being recorded while I'm at my sister's house, but my parents and I are here with my shirt with my sister and her family as our house is being renovated and so it's just nice to be with them whenever we go back to our place because we've had that same house that I grew up in for 46 years we've had that house whenever I go back Zack only can you take out the trash clean the pool work on this do that clean this up it's the same you know because I'm always my we're all for all of us we're always our parents children when whether we're adults or not. And so I love the fact that that they stuck with me and that they they do demand high and the awesome thing is they demand they demand Hi of my children to
 
<strong>Michael Hingson ** 19:04
Mom, I can't clean the pool. It's frozen over California. Yeah, yeah. Well, that's true when you're in California, it's a different story. But you know, it's it's interesting to, to hear your stories, how similar in a lot of ways they are to mine, but in some ways different. My parents never cared about the fact that I was blind. They just said you can do whatever he wants. He's going to be able to do things like everyone else, and there was never a discussion about it. I actually got a guide dog before I got a cane, because there was nobody around teaching cane travel but we met someone who used a cane. You You've I think met her no of her sharing gold who lived near where we lived. movement right when I was growing up, and so I met guide dogs as it were through her and ended up getting a guide dog going into high school. But my parents actually initiated that recognizing that we needed to do something to and enhance my ability, as opposed to just walking to school or walking around a school. And being able to hear it in a in a much smaller environment than a high school would be. And it was the right time.
 
</strong>Ollie Cantos ** 20:21
Yeah, absolutely. Sharon gold was a force of nature. I still miss her to this day. And she spent 20 years of her life working full time building the National Federation of Vita, California, she has touched the lives of countless people who have gone on to touch the lives of others, because she, she basically built a leadership factory, and I continue to revere her to this day, even though she has left us, I strive always to to emulate the qualities of life of Sharon gold, that's for sure. And
 
<strong>Michael Hingson ** 20:51
you can't do better than that. Right? That's right. So what, um, you know, an interesting thought that that comes to mind is we've talked about people with disabilities and, and the fact that we need to educate people in society, what role whether you're a person with a disability or not, but if you're especially familiar with disabilities, what role should we have in dealing with people who are blind or have disabilities in society?
 
</strong>Ollie Cantos ** 21:23
Well, that's a really good question. Because the fact is that we all have a role to play when it comes to making a difference. The fact is that when it comes to the disability community, there are more than 61 million persons with disabilities, including children and adults in this country. And because of that, that means disability touches the lives of all of us. And because it touches the lives of each and every one of us, that means that we need to really be mindful, because 90% of all disabilities are invisible to the naked eye. People may have depression, bipolar disorder, schizophrenia, dyslexia, other forms of learning disability, as well as dysgraphia, dyscalculia. They can, they can have an intellectual disability, they just all sorts of things that you don't see, they can have epilepsy, etc. And so therefore, what is really important for all of us, is always to be open to what it means to have a disability. There are some of us who, let's say, you've had our disability our whole life, and to us, it's just a characteristic. And, and even even within that, there could be some changes, like in my case, I was used to what I could see as limited as limited as it was. And then when I was hit by a car, and then the lens detached and then now I see even less, I had to go through a major adjustment period, even as someone who lived with my blindness my whole life, and people say, Well blind, well, you can see, well, just to clarify, blindness is blindness, including people who have some residual vision, but my my degree of residual vision dramatically dropped. And it's, it's beyond repair at this point. And I had to go through, and I'm still going through some adjustments with that. And, and it's something that so when I'm talking about this, I'm saying that as not as a part of a theoretical construct, but as somebody who myself am going through a lot of changes that that that have occurred, because it's not that the disability is the problem. It's it's that this is this level is of disability was just something to which I wasn't not accustom. So it doesn't mean that that various of us who either acquire a disability or who acquire a disability to a greater degree of significance, can't live full and productive lives. But there is an adjustment period that's required. And there there are additional challenges with that, does that mean that we have lives of unhappiness and struggle and, and necessarily having loads of depression? No. But what it does mean is, is that we have got to recognize that we are all on this journey. There's actually Mike another example, where, as I mentioned earlier, I've been involved in this in the Civil Rights world within the disability and other contexts for for three decades, roughly about four or five years ago or so. The boys that I Leo, Nick and Steven, my sons, we spontaneously decided to take a trip to New York. And while we were up there, one morning, we were at breakfast, and then and then somebody, somebody dropped a utensil. And so I say well, hey guys, whichever one of you dropped, that you should pick it up, you know, and my thought was, hey, well, just because they're blind, they should leave it for other people to pick up. But here's the catch. What happened at once I said that somebody to the table to my right, sheepishly tapped my shoulder and said, Sir, I'm sorry to interrupt but actually That was not your one of your sons. That was me. So here I was thinking, Yeah, I know about civil rights and about equality of opportunity and how we have to really think well, people disabilities, what was it? What was my assumption? In all transparency, I assumed that it was one of my son's drama. I completely assumed so what I'm all for that, but it's, we all have growth to do.
 
<strong>Michael Hingson ** 25:22
Go back to your other example, though, you're crossing the street, you get to the other side, and somebody comes up to you and says, Oh, that you're just amazing. You cross that street all by yourself and how independent you are. What should your job be? Or how do you react? Or how do you think we should react? When that kind of thing happens?
 
</strong>Ollie Cantos ** 25:41
Well, I think it's an opportunity to be to educate people, if we get mad at them and get mad and say, What do you mean, you know, or if somebody offers offers help, and we say, I don't need help, I'm fine. You know, like that. I mean, then, then all they're gonna walk away is stuff think, dang, those people disabilities are pretty bitter, aren't they? And the thing is, by nature, all of us, we, we tend to, to, to judge, either people or classifications of people, based on the negative characteristic that sets that person apart as different from ourselves. So in this instance, if if they have that sort of negative interaction with us, they've never interacted with a blind person before they'll say one thing, you know, you're I'm trying to help somebody, and then they bite my head off. I'm just trying to help, you know. So I think that it's an opportunity for us to educate people about who we are and what we can do and say, Well, gosh, thank you for offering to help me cross the street, but I'm okay. But But how are you doing? You know, that focus on on that on them? Or if people say, Well, gosh, you know, you're so inspiring for, for what you did, and and then the stuff that I like to say is, well, you know, all of us are inspiring to each other. And to the extent that you optimize your life, you would inspire me. And then that's it. You know, because, because I'm sure everybody has a life story that can inspire me, you know, as the way we can inspire them, but it has nothing to do with disability.
 
<strong>Michael Hingson ** 27:04
No, one of the things I love to say to people, when they come up and do that is, you know, I gotta tell you that you inspire me all the more, because you are getting around without a guide dog or a cane, isn't that amazing?
 
</strong>Ollie Cantos ** 27:21
That's the best.
 
<strong>Michael Hingson ** 27:22
And then I then use that to go and say, I'm not trying to be sarcastic, or anything but but the reality is, it's just another way or we each have other ways of doing the same thing. And although there are more of you than there are of I and I understand and appreciate the inspiration, but the reality is, it's no different. And it would be so much nicer if people would recognize that, that just because I happen to be blind, and you're not the fact that we both can do the same thing. And that's what's really important. Sometimes you get into really good discussions about that. But yeah, I love I love to say that, well, I'm just amazed that you get around without a dog or a cane, and you do so well. But I but I do make sure I mitigate that immediately and say I'm not trying to be sarcastic. There's a reason I say that. Let me explain. And most people stay around and listen, which is which is pretty good.
 
</strong>Ollie Cantos ** 28:22
I absolutely love that. And you know, actually, this reminds me of another illustration where, you know, some people say, Well, why do we have to make our these businesses open to people who use wheelchairs? Or why do we have to, you know, like, sometimes businesses are other people, they say, Why do I have to spend this money to make places accessible, you know, like, they get all mad. And then I actually, this is borrowing from what a talk I I heard from the late Susan Daniels once where let's say for example, people say, hey, you know, we have to make all these places wheelchair accessible? Well, you know, whenever it think about how much the the world spends on chairs, chairs, literally, they're everywhere. They're chairs everywhere. But what the wheelchair users do they bring their own. Imagine how much money would be saved if businesses wouldn't have to pay for all of those chairs. Because imagine if more people use chairs in the business, he wouldn't have to pay for them because people brought their own. Well, what about another possibility? I love this what Susan said, as well, what about oh, actually, Dr. Jurgen said this where where you know if we really want it to be good, good with everything. Well, what about accommodating sighted people? Well, they say what do you mean? Well, if we instead with all of our office buildings and houses and everywhere, what if instead of having windows for people to see out? Why don't we just why don't we have no windows? Because it actually optimizes energy efficiency. It keeps the houses cool or warm or whichever, but instead to accommodate people who can see there are windows everywhere. That's it. People can look out they can feel the sun, all that kind of stuff for us, we're fine with this, if you know we're fine if there isn't any of that stuff. So it's all a matter of perspective for one person might, what might seem like, oh, well, you're accommodating their people. Well, what about them? You know, we accommodate them. There was literally a time in Moscow when the fire alarm went off, or no fire it was the power went off to in one of the buildings there. And I literally had somebody hold me by the shoulder, so I could guide them out, because I was fine with using my cane to walk out of the building. So I would say, Okay, put your hand on my shoulder, and I'll lead you out. And they were completely frank. They're like, I don't know how to get out of here. I'm like, well, I'll help you out. And so now all of a sudden things were turned because that's our world, right? Yeah.
 
<strong>Michael Hingson ** 30:48
Well, there's so many examples of that. And look, what, what is it? That's so different about providing coffee machines, in buildings for employees and accompany or electric lights? They're all reasonable accommodations. And one of the things I love to say, when I speak to, to audiences, is, let's really get the whole concept of reasonable accommodation down to the basics. Thomas Edison invented the electric light bulb as a reasonable accommodation for light dependent people. And that's all it is. Yeah. And, you know, it, we we make a lot of accommodations for people. So why should it be different, just because some of us are in a legitimate minority. And the problem is, people haven't made the transition. And it is something that that we need to really address a lot more than we do as a society overall. And hopefully, we'll make some strides in that regard over time, but it is one of the biggest issues that we we face. I want to switch gears a little bit. You've talked about your sons, tell me about them. Tell us all about them?
 
</strong>Ollie Cantos ** 32:01
Well, I just absolutely love my sons, Leo, Nick, and Steven. They weren't originally my son's, though. I actually learned about them because a man, a fellow member of my faith community heard about them, because his coworker had a sister who worked as a school secretary at the elementary school where they were. And so he didn't know them, either. But he heard that there are these three blind troupe of boys. And he, he literally came to me and called me one day. And and he had this on his mind, but he kept putting it off putting it off. So one night, he woke me up, and he's like, Hey, Ollie, I need to I need to talk talk, oh, I just need to touch base with you. And I'm like, Oh, really? What's up? He said, Well, I haven't been able to sleep. And because he just woke me up. I said, Well, let me help you with that. Good night's talk to you tomorrow. He's like, don't hang up, don't hang up. And and so so he said, there are these boys that I've, I just feel like I need to introduce you to them. Because, you know, in light of your having worked at the White House and your being attorney, et cetera. I just feel like you'd be a good role model for them. And I don't know them. But I'm wondering if you would mind letting me set this up between you guys. And the family or whoever said that way, you could just be of support and mentoring them? I said, Yeah, sure what, I'll be happy to do that. And that's fine. And that's how it all started. But quickly, it became apparent that, that we we felt closer to one another than just mentor mentee. And they they just do we just had such a closeness. So a really long story short, I ended up adopting them as my own name and everything, you know, and they were, they were isolated. They were originally from Colombia. And then they came to this country. And he came to United States when they were three years old. And then they were isolated in their house from age three to 10, where they would only go outside to go to the church and go to school. That was it. They stayed in the house sat on the couch the rest of the time. Here I was I came along I got them out of the house, and got them to to expose be exposed to skills. But what happened was philosophically they went from being victims of bullying, to having no and and having little to no self esteem, to then really believing in themselves, getting involved with extracurricular activities, doing a lot, a lot of stuff with local nonprofits and eventually becoming Eagle Scouts. And so if they're the same kids, but the only difference was belief was poured into them along with a positive philosophy about blindness or disability more generally. And that positive belief is what carried the day. It did not create an over there was not an overnight success. That happened. It happened gradually. There were a lot of stops, stops and starts a lot of disappointing moments. But eventually they just they just kept Got it. And now they're, they're all in college and doing great. So I mean, I just love my sons. And we're the four of us. It's the four of us against the world, basically,
 
<strong>Michael Hingson ** 35:09
what happened? What happened to their parents? Well,
 
</strong>Ollie Cantos ** 35:13
the mother had a hard time taking care of them. And the father left to go back to Colombia and said he never came back. And so the abandonment issues with in that regard to, and ironically, after, you know, as the boys grew up, they dedicated their time, and we dedicate our family, we dedicate our time to talking about adoption, and also talking about how important it is for kids of all ages to be involved in their communities. From literally, when they were age 10 and 11 years old, we rang the bell up the you know, the goodwill Bell, you know, the bell, red, I think it's red, a red thing. I don't know what the container is where you put money. And we literally rang the bell there to raise money for Goodwill, which provided school supplies for kids from low income families. We did that because we wanted to make a difference. And then we just kept going from there just doing more and more stuff. And then now, they are just, they've continued to be active and involved. And they've they've touted the message of how we as people with disabilities of every age, we're an untapped resource. And we should be, we should really work hard. And so that's why they become even now they've all worked. They all work before age 18 for pay, and now Leo himself, he's been working for five years, he gets paid like, you know, he's young, but he gets paid 2257 An hour right now, and keeps keeps doing better, and keeps getting accolades from the very top of his company, and just lots of stuff. And Nick, Nick wants to go into real estate, and he's getting ready to take your real estate exam. Stephen is wanting to support organizations by writing grants to help build up resources. All of them have have done different things. And it's all because of the role of attitude and high expectations. And then now they're passing that along to other people. So it's just really fun to watch.
 
<strong>Michael Hingson ** 37:10
Well, I'm going to tell you right now, it will be necessary and helpful. I think if we do another podcast sometime in the relatively near future and bring them on with you. We have lots to talk about being an Eagle Scout myself and vigil in the Order of the Arrow. There's nothing
 
</strong>Ollie Cantos ** 37:25
like wow. Oh, wow. That is so cool.
 
<strong>Michael Hingson ** 37:30
We'll have to we'll have to come now. Did you do anything in scouting?
 
</strong>Ollie Cantos ** 37:33
I tried when I was in sixth grade, I asked to be involved with scouts and the Scoutmaster said, Hey, buddy, I know, I know you want to do this stuff, but it's kind of not safe. And we don't really know how we support and everything but thanks for wanting to be involved. And then that was it. I had
 
<strong>Michael Hingson ** 37:50
a Scoutmaster. I was in Cub Scout some, but really got involved when I went into the Boy Scouts. And I had a Scoutmaster and worked with a number of leaders who were really like my parents, I guess is the best way to put it, then care about being blind. I remember when I went to my first order of the arrow function, as you know, and started down that path. And part of the the thing is that you can't talk for 24 hours, you you follow directions, you do stuff but you don't talk. And it's a time of contemplation. But I remember one of the the leaders, the the actually the person who was coordinating that particular event, said, Come on, let's go talk. And I remember saying to him, but but I'm not supposed to talk he says okay, I'm giving you permission, but I remember Mr. Ness talking about the fact that it was great that I was was there, and they want to make sure that I get to participate in in every way and that it's going to be a learning experience for all of us. But he was really pleased that I stepped up and decided to try to join the Order of the Arrow and then eventually of course went off and and went through the whole program and became vigil and and got to know him all the way through and all number of our scout leaders were were the same and they all had that attitude, which was such a blessing. Wow, that they didn't put limitations.
 
</strong>Ollie Cantos ** 39:28
That's how it should be and and so that's the same with with my son to their scouting. I was tradition whenever it was a first of something I would go but after that, other than that they went on their own with with the leaders and they built their own friendships and everything and I got out of the way, you know, yeah, the thing as a parent as I did not want I'm still I'm not the type of parent to hover. I feel like they should make their mistakes. And they should learn and get guidance, of course, but if they make A mistake and it's a wrong mistake. And that leads to consequences. They have to feel that, you know, like, like they want. I bought one of them a cell phone, a brand new self iPhone, he lost it. So I'm like, Well, that's it. That's it, you're gonna have to find a way to earn the money to get that back. Yeah, you know, and then he had to find a way to work and he got it back eventually.
 
<strong>Michael Hingson ** 40:19
Well, and the point is that you are there. And I would intuit that. They know they can come and talk to you about anything and that you will be helpful and advice. But you don't. You don't hover a helicopter. Ah,
 
</strong>Ollie Cantos ** 40:36
the only time I like to hover is if I'm in a helicopter, which I love.
 
<strong>Michael Hingson ** 40:39
Oh, there you know, there there is. I have not I have flown an airplane but I've not flown a helicopter. Yeah. Oh, it's it's a whole different feeling. It's I've been in a helicopter, but I've never flown one.
 
</strong>Ollie Cantos ** 40:51
Oh, I I'm not planning on flying one myself. Oh, so okay.
 
<strong>Michael Hingson ** 40:55
Yeah, I don't know that. I want to do that. I have flown an airplane. I've been in a couple of different aircraft where I sat in the copilot seat. And the pilot said you want to try it? I said, Sure. You know, we're not near anymore.
 
</strong>Ollie Cantos ** 41:10
Yeah, one of my friends have been to that too. It's a blast. Oh, it's so much fun. But I didn't want to do it for long.
 
<strong>Michael Hingson ** 41:17
Yeah, well, we actually doubled the last time I did it. No, no, not the last time. The second time the last time I did it, we decided that we would try to imitate the aircraft they called the vomit comment where we got weightless and was a prop plane. So we couldn't go up nearly as high. But we actually did do a little bit of a parabola and parabola and had about 10 or 12 seconds of weightlessness. It was a lot of fun. And, and I actually did that and did it more by field than anything else. But we made sure we stayed way above the ground.
 
</strong>Ollie Cantos ** 41:48
Okay, well, that's that's good. And obviously, it turned out well, that we
 
<strong>Michael Hingson ** 41:51
were still here, which is, which is really good. You know, it's, it's important, I think, to talk about all this, that we're that we're dealing with about blindness and so on. It's, I think, extremely necessary for people to understand that we're people like everyone else. And I can tell you right now, I know we're not going to finish this today. And I'm going to definitely want you back to to continue the discussions. But what I would like to do a little bit, is get into some of the things that you've done, since you got your law degree, you've been involved in a number of government activities, and so on. Tell us a little bit about that. And some of the adventures, if you will, that you've had along the way. Well,
 
</strong>Ollie Cantos ** 42:33
I'm originally I had no intention of doing work in the disability rights world, I had other thoughts about what I wanted to do. I wanted to go into family law. But that was just too gut wrenching, and I just I went home crying every day. So I'm like, I just can't do this. And then eventually, I got involved with the disability rights world by working in California, at the Disability Rights Legal Center for three years and built a program there that drew the attention of folks in Washington and I got recruited to become general counsel and Director of Programs for the American Association of People with Disabilities that had a membership at the time of 70,000. And so Andy Imperato changed my life by bringing me there. And I directed what's called Disability Mentoring Day, and at the time that I took it over it, it had participation of 1600 students, within three years, with no funding increase, I increased it to 10,000 mentees and 10,000 mentors, and involved people of not only the United States, but in 19 foreign countries all around the world. And so that can some other attention. And then I eventually I became a next I became a special assistant to the Assistant Attorney General for Civil Rights at the US Department of Justice, and special counsel. And I also worked for work at the White House as Associate Director for domestic policy covering disability issues. That was a blast. Oh my gosh, it was so much fun, a lot of work a lot of fun. Then eventually I came back from that went back to Justice Department. And somewhere in between there. I also had appointments to the as Vice Chair of the President's Committee for people with intellectual disabilities, and then later I served as a member of the committee to and then I then went to the Department of Education. And I've been there as special assistant in the office of the assistant secretary for civil rights. So I've been around this all this for 17 years. And I've built relationships with with literally 1000s of nonprofit leaders across the country. And I've been literally by this point to 41 states or 42 states by this point and gotten to speak to more than 58,000 people all across the country and I just really have loved it. And that's in addition to the businesses that we have, as well as other things. So so we have a really, really, really full life with a lot going on.
 
<strong>Michael Hingson ** 44:59
How about decided to run for Congress yet? Hmm.
 
</strong>Ollie Cantos ** 45:03
running for office is coming.
 
<strong>Michael Hingson ** 45:06
That would be an interesting experience. It's, you know, Washington has its own challenge, of course, especially right now, what do you think? And I'm not talking about taking political sides. But in a sense, it's probably relevant to ask, given how people view disabilities and so on, but what, what do you think about the whole fact that there is such a schism and no room for discussion or really interaction anymore in the Washington in the whole political arena? And again, I don't it's not an issue of sides, but it's just all around us now.
 
</strong>Ollie Cantos ** 45:43
Yeah. And there's actually a phenomenon behind all that. It is the social media of what Facebook and Twitter or Facebook did is, they added the like button, I think it was back in 2009. And so what ended up happening is it started to, to, to drive people wanting to get likes. And so what ended up happening is it created over time, a polarization effect, where people would just start start taking positions in anybody who felt adverse to those positions, they would block them, etc. Something happened to me relatively recently, where I just stayed in opinion to try to be helpful, and somebody threatened to block me. And I just thought, well, heck, forget this, I'm just gonna just do it myself. If you're gonna throw acid on me, forget it, you know, yeah. And it's tough. And the thing is, I'm very bipartisan, and I, I really believe that that the secret secret to our power as a community is to really find ways truly to come together, not just in by talking about it, but by finding things that we can do in collaboration with one another. If we even focus just on that alone, that's more than enough work that we have lifetimes to get done. And if we were to focus on those areas of commonality, we really could find a way to move forward together. And I found that to be the case. And so, you know, I really choose to be not only bipartisan, but but very proudly. So where just because somebody has a political affiliation different from mine, doesn't mean that they're the enemy, or it doesn't mean that they're, they have all bad ideas or not. I mean, it's more of a whole comp, construct of how there's an idea, then there's another idea, then together dialectically, then it creates something brand new, then that's the becomes the new idea, and we just repeat the process. And I and collaboration has been at the heart of how I've operated my personal life, professional life every part of my life. And it's just been the biggest blessing to really just to respect people for whatever differences and not to attack them for having differences. And then to find ways that we could work together and to build on that
 
<strong>Michael Hingson ** 47:49
we, we just don't know the art of conversation anymore, which is a real challenge. And it's extremely unfortunate that we have forgotten or choose not to remember how to talk to other people and have respectful disagreements. I just before we started this podcast, I'm shifting gears, again, just a little bit as part of this discussion. But I had a conversation with the homeowners association where I live. And I called to say, your internet, your website is inaccessible. And what's one of the things that's occurring is that there is a move on a good one to purchase. The country club that the association with the Association does not own it, it's owned by a private company, but they want to sell it there outside concerns, who want to buy the property, and so on and tear it down and build more homes. They also get the water rights to Spring Valley lake where we live, which none of us want. And then there are a lot of us in the association who want the association to buy it. And the association is actually working toward that. They put out a website that has a survey that's been dealt with. And now there is a way that you can go on the website and solicit or request a a proxy ballot or a ballot to vote, and it's not accessible. So I called and talked to the general manager, and he said, Well, I'm going to have to call our attorney, because you said we're violating the law. And he said, What law are we violating? I said, you are familiar with the Americans with Disabilities Act, aren't you? And he really isn't. But you're violating the law. I'm not talking about suing you. I'm just wanting you to make the website accessible. But even there, the defenses go up. And it's so very difficult to get anybody to communicate about anything. And it's not magical and the most logical and sensible thing in the world to want to make your website accessible. But the big defense that he used is I've been here 14 years. Nobody's ever complained about it before. What and I said, Why should that matter?
 
</strong>Ollie Cantos ** 50:10
Yeah, I've heard that before. Like businesses complaints, say, I've never had a wheelchair user try to come into my restaurant. Well, did it occur to them that because that accessible?
 
<strong>Michael Hingson ** 50:19
Yeah. Yeah. It's it's really unfortunate. But it's all part of the educational system. And we do need to be part of the solution. Not be part of the problem.
 
</strong>Ollie Cantos ** 50:32
Oh, yeah. Yeah, absolutely. And And that actually brings to mind all of these different efforts, that that the accessiBe has been engaging in the especially from everything that I've read and seen and from having a spent time with your with the team and everything. So many things are happening at a proactive level, I mean, the way that accessiBe makes its services available to nonprofits for free, the way that that companies have jumped on board with with really pushing for, for access, accessibility in a way that never has been done in mass, the way it's being done. Now, the partnership opportunities that are between accessibility and different stakeholders, and how there's always an effort to engage in dialogue. And though and the way that the company grows as as, as it learns, the community, and so forth, I mean, I just love that. I mean, that to me, whenever we look at efforts for all of us, as we grow, we just need to keep working on getting better and better and better and better every day, every day. If we ever think that we know it all that we don't that that's proof that we don't if ever, we ever think that. And so I really I just really think that the efforts of accessibility to continually to grow, just like is just as is true with other companies who strive to grow, that if there's always that commitment to ongoing improvement, then that's that's truly how the disability community will benefit. It's how businesses will benefit and how it's a win win for all of us. Speaking of unity, so we've been talking about that, because then everybody can gain better access. That means that people can purchase products and services that companies offer, it means that nonprofits can be more accessible to people who otherwise wouldn't have the same access to information, it means that it helps them to advance compliance with the law, but even beyond compliance, just the spirit of inclusion. And so I mean, this world is changing, and it's changing really fast. And in a good way, it seems,
 
<strong>Michael Hingson ** 52:33
you know, we could go on forever. But I'm going to go ahead and suggest that we stop because we have now been talking for an hour. But why would or can you believe it? No. But I would like to have you back on again soon. Because I'd like to continue exactly where we left off. And there's so much more to talk about, and so many stories to tell. So would you be willing to come back? Sure. I'd be happy to Great, then. But I will ask this though, if, if people want to reach out to you and communicate with you. How do they do that? Oh, thank
 
</strong>Ollie Cantos ** 53:08
you. If people in the United States send a text to 3131 31. And in the body of the put the message type in my nickname, Oli o l l IE and send it that'll be a way that you will have, you'll be able to reach me every way social media, telephone, email, and so forth. So I really would love to get to hear from you. And as your listeners reach out because of this podcast, I love for them to let me know that that they heard of that they're reaching out because of having heard of, of this conversation here. And and I just I will do whatever I can to be a support to whoever needs it.
 
<strong>Michael Hingson ** 53:49
Well, and of course that leads right into for those who are listening, we hope that you'll go to wherever you're getting the podcast, and rate us and give us a five star rating. And you will tell other people about it. We will have Ollie back on again soon. I promise. We'll work on schedules and see how quickly we can get it done since I know he's around for a little while before he leaves California. And he admitted he's on vacation. So you haven't heard the last of me in the next couple of days. But I want to thank everyone for listening to unstoppable mindset and clearly, only as is unstoppable as it gets. And I'm really also looking forward to meeting your three boys. I think that'll be a hoot. Oh, that'll
 
</strong>Ollie Cantos ** 54:33
be a blast. Thank you, Mike.
 
<strong>Michael Hingson ** 54:35
Well, thank you and hope, I hope Ollie, thank you very much for being here. Hope he's on my mind helped me whether there was another person we interviewed, you know, Hoby No, he's a blind chemist. Wow. And and, again, a really dynamic and incredibly powerful individual and a lot of good stories. But only thank you very much for being with us. Thank you all for listening and tune again next week for another edition of unstoppable mindset. And who knows if we get it done in time. Maybe it'll be early. Thank you all for listening
 
</strong>Michael Hingson ** 55:15
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>A Man with a Direction: Ollie Cantos</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/69fa7ea5-6d33-4344-ac37-b0bf8133d64d.mp3?source=rss&amp;ext=asset.mp3" length="39418991" type="audio/mpeg" />
<itunes:episode>14</itunes:episode>
</item>
<item><title>Episode 13 – Accessibility and Inclusion, One Legal Perspective with David Shaffer</title>
<guid isPermaLink="false">https://pinecast.com/guid/20ab15be-6a57-4c58-8c1e-dcf558c39608</guid>
<pubDate>Wed, 22 Dec 2021 15:00:29 -0000</pubDate>

<itunes:duration>00:59:59</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6e0d6590-5be4-47d7-8b53-7a00425e28e2/UM013_-_Accessibility_and_Inclusion__One_Legal_Perspective_with_David_Shaffer_Cover.png.jpg" />
<description><![CDATA[<p>All too often questions and disputes regarding access for persons with disabilities are not settled until they wind up in a courtroom. Some of the best lawyers who address these issues have disabilities themselves and thus bring a strong personal commitment to the debate.
 
Meet David Shaffer, a blind civil rights lawyer who will tell us about his own commitment to the law and to the rights of persons with disabilities. As you will hear, David did not start out litigating civil rights cases and he didn’t even begin his life as a blind person. He has a fascinating journey we all get to experience. From his beginning as a Stanford law student through his work today on internet accessibility and inclusion David Shaffer’s story will help us all see more clearly how we all can work harder to include nearly %25 of persons with disabilities in the mainstream of society.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Guest:</strong>
David Shaffer is a blind attorney with  over 35 years of legal practice experience in the Metro area of Washington DC. He currently specializes in ADA Consulting for tech companies using his  previous work as a Section 508 coordinator and lead counsel in defending the Washington Metropolitan Area Transit Authority in a class action under the ADA and Rehabilitation Act. David says “my goal is to ensure the world wide web is accessible to anyone and everyone as I am legally blind, hard of hearing and have learned to understand the extreme necessity of this issue for all persons with disabilities”.
 
In 2006 David began losing his eyesight due to Glaucoma. As is so often the case, his ophthalmologist did not confront his increasing loss of sight. As David described it, “it was after I totaled two cars in 2009 that I finally recognized that I was blind”. He received blindness orientation and training through the Virginia Department of Rehabilitation and the Columbia Lighthouse for the Blind in Washington DC.
 
In addition to his work on internet access cases, David specializes in civil rights cases for women, minorities, and individuals with disabilities, and have represented hundreds of women and minorities in nation-wide class actions against federal law enforcement agencies, such as the FBI, DEA, ICE, and the Secret Service. He also represents individuals with disabilities in seeking accessible accommodations in the workplace and represents them in employment litigation.</p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong>
<strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:22
Hi, welcome to another episode of unstoppable mindset. And today we have I think, a person who's pretty unstoppable, at least I tend to think so he he can make his own comments and judgment about that. But I'd like you all to meet David Shaffer. David is a blind civil rights attorney has lots of stories to tell I'm sure about all of that. And I think has a lot of interesting things that will inspire all of us, but also a lot of things to make us think David, welcome to Unstoppable Mindset.
 
<strong>David Shaffer ** 01:57
Welcome, thanks for the great introduction. I'm happy to be on here I look forward to discussing issues involving accessibility and adjustment to blindness.
 
</strong>Michael Hingson ** 02:11
Well, let's see what we can what we can do. So you, um, you are not blind when you first were growing up, as I understand.
 
<strong>David Shaffer ** 02:22
That's right. I always had horrible vision and was tremendously nearsighted. But until I got to about in my late 40s, it was I could still get by with glasses or hard contact lenses. And that was about the time that I acquired a guy comma. And the comma went undiagnosed for about a year due to some idiosyncrasies in my eye, which misread eye pressure on a standard test. And so by the time I went to a specialist figured out that I had glaucoma, even though the pressure test didn't show it, I was I was gone, I was legally blind my visions about 2800 But it's the closest they can measure it. But I still see some I can see shapes and things and it depends a lot on light and in various issues. But I'm pretty much reliant upon my cane and, and my technology these days to practice law.
 
</strong>Michael Hingson ** 03:42
So you sort of had to go through an adjustment process, obviously about becoming blind and being blind and acknowledging that how did all that go? What kind of training did you have? Or when did you decide that you really didn't see like you used to see?
 
<strong>David Shaffer ** 03:58
A, I realized that after I totaled two cars, that kind of was the wake up solution for me. It started off with night, severe night blindness. And so they tried to accommodate me by letting me go home at three in the winter, going home before dark, while I can still drive but quickly ended up at a point where I couldn't see the drive I couldn't see across the street. That was a tough adjustment because I was in the middle of practicing law at the time. I was a general counsel at the Washington Metropolitan Area Transit Authority. Just finished up huge ADA class action, kind of reforming the agency's paratransit system. And then I started realizing that I couldn't see my notes anymore that I couldn't see Oh, The face of witnesses on the witness stand. And suddenly, litigation, which was my primary focus became extremely difficult, if not impossible. It was it was very difficult because my employer had no idea how to adjust to somebody who was blind, until there's only one other blind person or organization. And she had a totally different role. So it was a mismatched series of attempts to accommodate me, that pretty much all failed, just try it. It started out with magnifiers and ZoomText and all that. But it finally became evident that I needed to learn to use the screen readers properly, and not try to just magnify things 20 times and get by. That was that was very challenging, because I was trying to keep up the practice a lot at the same time, while no longer be able to see what I was doing. Fortunately, I finally, through Columbia Lighthouse for the Blind, got hooked up with the Virginia's rehab agency. And they gave me initial, you know, training jaws and things like that on them. basic survival. But the problem is that these state agencies are so low on funding that I was expected to practice law with a total of six hours of God's training. And that's all that they would allocate to me. Obviously, that was not adequate. To become proficient enough to practice law, I can barely read a website or a document. So I just had to go out and get my own training and pay for it myself. And I still do to this day, due to lack of resources that Virginia had. I understand it's much better in Maryland, where I live now. But now that I've taught myself and paid for my own lessons, and I'm pretty advanced jobs user and, and, and Diane Tasker. So what happened next was I began a campaign at at Metro to make technology accessible was once I learned to use JAWS, I realized I couldn't use their website, because the public website wasn't accessible. I couldn't look up things for people on the phone. I couldn't use our internet at all. I couldn't even do my own timesheets anymore, because none of that was accessible. And that was a big problem. Because we'd struggled over that organization organization's initial reaction was, we're not covered by 508. Because we're not part of the federal government, despite the fact that we're a federal contractor, and therefore required to comply with 508. Anyway. So after four years of fighting, and complaining, I finally got them to adopt an accessibility policy. They made me the section 508 officer. And then again, I taught myself accessibility, I taught myself web accessibility through DQ University online, enough so that I could start guiding the, the team that that made up the website on how to make it accessible. So that was kind of how this all developed, that I went from zero competence to now being a fairly recognized
 
</strong>David Shaffer ** 08:57
web caster and user of this technology.
 
<strong>Michael Hingson ** 09:02
Let's go back a little bit. So you, you have been in law all your life. What What got you into that? Why did you decide to choose law in the first place? Because obviously, you didn't have some of the same causes that you do now like blindness and accessibility and so on.
 
</strong>David Shaffer ** 09:21
Well, I grew up in a town of 1000 people, or Ohio. My stepfather was a lawyer. He'd been a former state senator and Majority Leader of the Ohio Senate. So he was of course the only lawyer in town and the only way or pro for a while around nearby, but I saw how he helped people from anything from a divorce to a car accident DWI to a criminal offense to any sort of state funding. I mean, he did everything And, you know, clients are constantly coming to our house in the evening and not just to his office, and it was just like part of our life was what we do we help people with legal problems. I remember I was so curious about the law that we get a decent Law Library in my house. And so if I would ask him a legal question, at 12 years old, he'd make me go into his office and look it up in American jurisprudence, or how jurisprudence, bring him back the answer, and then we discuss it. So I was doing legal research from 12 years old, onward. And I, I guess, I just got hooked up with a plus the political angle I would, because we were all very active in politics. And my stepfather ran campaigns for the Democratic Congress, in our district and things like that. So politics law was kind of in my blood from from very early on.
 
<strong>Michael Hingson ** 11:06
Well, clearly, you had a good teacher, because he made you go do the research and the work. And of course, there's nothing like discovering things for yourself. But you've had other you've had other good teachers, haven't you?
 
</strong>David Shaffer ** 11:18
I have, I would, you know, at law school at Stanford, I had a interesting teacher, former Justice Scalia, for common law. That was a fascinating experience and frustrating, but boy did I learn his side of the law, and his points of view and, and his philosophy. And the rest of that I have read the camera itself, I learned on my own, but we had to listen to his philosophies quite a bit. But he was a very good teacher. And then after I graduated from Stanford, I was lucky enough to work for an incredible woman on the Ninth Circuit Court of Appeals at Carter appointee, who was also tremendously liberal and, and taught me more in that year than I'd learned in three years of law school. And so throughout, I guess, my career, I've been lucky to have mentors. After the clerkship, I went to Gibson, Dunn, and Crutcher in California, a large law firm and had a litigation partner they are kind of take me under his wing and, and, you know, let me go out and my first week, I was in court, of course week on the job. And, you know, there was that gets it throughout your life, you've got to take advantage of mentors and people that really are looking out for you and then to them learn from. It's really the most valuable way to learn than trying to do everything on your own. As I learned when I lost my budget, it would have been really nice to have a lot of training fast rather than having to take a year to get up to speed on the technology.
 
<strong>Michael Hingson ** 13:18
Yeah, I mean, we we all have to take things as they come. I remember in my involvement with the law, from a legal standpoint, comes from the other side being a consumer. And I had a situation that happened, I think, in 1981, it was 80 or 81. I think it was 81. But I was denied access to an aircraft with my guide dog. And they actually, they they insisted that I had to sit in the front seat, even though the airlines policy did require that. But we went to court with it. And eventually it was appealed and it went to the ninth circuit. We had a judge in LA Francis Whalen. I don't know whether you ever encountered him here. He was pretty old. cielo or her but that's that was my closest experience to dealing with the with the appellate court directly. I've been involved in seeing other appellate cases. But it's it's it was it was interesting.
 
</strong>David Shaffer ** 14:24
How'd it come out?
 
<strong>Michael Hingson ** 14:27
The case was settled. It actually had to go back for a second trial because Francis Whalen was on the ninth, actually not the appellate court. He was in the Ninth Circuit. But when it went to appellate court the he didn't like it but the the appellate court found that he had erred and went back for a second trial and we ended up settling it which is unfortunate because it it was certainly a case that could have been a little bit more of a landmark than it was but you It was interesting. One of the things that happened at the beginning of the the case was that when the ruling went when when motions were being heard at the beginning, one of the motions that the airlines lawyer put out was, well, yeah, it's our policy that people don't have to sit in the front row with their guide dog. But that's just our policy. And so it shouldn't be allowed in as evidence and the judge allowed them, which was horrible. But you know, we all face, face those kinds of things. But Judge Whalen did what he did, and then it went to appellate court, and it and it did get settled. And, of course, overtime, the law change, there's a growth time for all of us. The Air Carrier Access Act was passed in 1986. And it needs to be strengthened. And then of course, in 1991, the Americans with Disabilities Act was passed, which you have, obviously, as a lawyer now, a lot of involvement with when when you were going through training, well, let me put it this way, when you were becoming blind and discovering you were blind, how did all of that affect you in terms of your practice of law, and your view about what you were going to do with the law and how you would do it?
 
</strong>David Shaffer ** 16:20
Well, it seriously affected my ability to practice law for about a year, it was a good time was was a government agency, because they couldn't get rid of me too easily with the disability. But after that, it really made me I mean, I'd done it, I've been doing ADEA law since before the ADEA, since I started practicing in California under the unrack. But it really hit home to me this whole feel of digital accessibility. I mean, of course, I knew about it. And, and, and, but I'd never had any cases on it in my entire practice. Until these days, so I, what I ended up doing was, first off, they switched me to internal advice from litigation. And the department, one of the departments that gave me was Ada, in addition to human resources, because I'd spent my previous 20 years as a Labor Employment lawyer, advising large corporations. So doing that, let me start trying to make some impact from within those organizations. So I get a DEA office and the human relations office to understand accessibility. And that was the first step was was an education, it really, it's something that had to go on person by person one at a time. Because just talking about it, never made an impression till I brought somebody in my office and showed them how I use JAWS, how a screen reader works, now, it doesn't work, when something's not accessible. In the minute you give them a visual and hearing example of how important it says to a blind person, you've converted them, okay? Obviously, we need to make this work for you. Because that's their obligation. But it's a person by person thing, then they take it back, and the other people don't understand it. So then they got to come down to my office and get shown, and, like, did a lot of internal training and advocacy, and force them to, you know, form the position of section 508 Officer, which by then was given all of my other jobs and make a commitment to accessibility. You know, company wide and to the public and within, and that was a long battle. But I did it from within, instead of without, probably would have been quicker if I just turned around and sued them. But lawyers generally don't like to sue on behalf of themselves. It's just not pleasant. So I worked from within and made changes, and left when I left that organization, their website was 95%, double A 2.1 compliant. And that was due to four years of work by me manually with the web department. I had three people there working for four years to fix a 15,000 page website manually. Of course, we use software level access at the time But it's all there is out there that are equally as good. But that just goes to show how difficult accessibility can be when you start from ground zero. And part of the thing that I'm into, as well as presenting people with disabilities, and advocating on behalf of people with disabilities and trying to make the ADEA stronger, and Congress, working with Congress and various issues,
 
<strong>David Shaffer ** 20:33
to educate them. And now I'm finding that as I talked to people in Congress and the staff members, again, it's just, it's an education thing, once you've shown them an example and explained how important accessibility is to 20% of their constituents who have disabilities, then it clicks, and then they're interesting. But it's really got to be a strong education effort by the blind community. And we just got to, we have to reach out and explain ourselves to others, and not feel embarrassed about being blind, but show them what we can do when we're bind, if we have the right technology. And I think, demonstrating on a daily basis that you can do the same job as anybody else can do with with as long as you got the right technology and an accessible source to read it from. You're just the same as anybody else. And and I think that's the education effort that the blind community really needs to work harder on. Because you got to change people's minds about this, and they can't view accessibility as simply an expense. That's mandated by law.
 
</strong>Michael Hingson ** 21:56
Do you think it's all about technology? Do you think that the technology Oh,
 
<strong>David Shaffer ** 22:00
it's not? I mean, it, obviously, I deal with more than just digital accessibility, you know, I was also responsible for the physical accessibility of the buses, trains and stations, and so forth. But it's an overall understanding of the concept of accessibility to the 20% of the population who has some sort of disability. And that's the hard part. To shine them, okay, well, they think, oh, there's only you know, three to 5% of the people that are blind, that need a screen reader. They're not that important to me, but about the other 15% with other disabilities, you know, almost 40% of which are cognitive. Those people are currently being left out of the world. They're being left out of jobs or being left out of information technology. And, you know, the studies show that people with IDD issues often make up the most best and loyal and valuable employees. Study after study has shown that if we simply know how to accommodate them, and that's not so easy as it is to fix a website to make it five a weight or with gag compliant. That is much more even more of an education effort. I would say the other project that I'm working on is also football people with disabilities and that we are working with a company called way map, UK company and a partnership with Verizon. And we're mapping the whole DC Metro and DC metropolitan area for the for the blind with step by step navigation. That process also has separate options for people using wheelchairs. And I was the major drafter of the US standards for this technology, as well as to 1.1 which is the standards for cognitive wayfinding which will be the next phase. So technology there is technology out there to help people with disabilities other than just blindness in its in its infancy. But some very good pilots have been done with FTA with whom I worked quite a bit Federal Transit Administration that we can make much more of the world accessible to people, not only who are blind but with other types of disabilities that make it difficult for them to navigate or to use technology.
 
</strong>Michael Hingson ** 24:47
So the the way we met was actually through as you know, accessiBe where does that fit into what is happening to make the whole internet And website access available.
 
<strong>David Shaffer ** 25:04
Well, what it's going to help do is guide people to accessible locations. If your website's accessible, then we can put you on to this app, and people can find you and not only find you, but read the menu in your restaurant. And so can tourist find you. So, by encouraging people, you know, by expanding this project, into convention centers into other places, museums galleries, where there's a ton of information, we can integrate the accessibility of the web, the original website, to, for example, the descriptions on a picture in the National Gallery to be, you know, read to you, and explained, and all that it's going to be 100% WCAG compliant. So these, I think, these all work together, it might vary his projects, to show people that there's overall issue of accessibility websites, of course, are one of the major ones. But we've got to integrate this awareness concept with not just websites, but with how do we make this world safe and accommodating for all people with disabilities, so that everybody can achieve their full potential.
 
</strong>Michael Hingson ** 26:46
So I know that you also in addition to doing the web map project, though, do or have become involved with accessor be specifically so website access in general, but accessiBe in specific, why did you choose accessiBe to work with?
 
<strong>David Shaffer ** 27:03
That's anotherInteresting story. I was do when I was the byway officer at macro, I was deep into manual coding, fixing, you know, analysis of police reports, and how to deal with them. And that's what took four years to get that website compliant. That was four years of daily work by a team of people. I was against layered approaches that first. Some of the ones that had been proposed to us at macro simply didn't work. So I just figured, okay, I'm not interested in layered approaches, when somebody gives me something that doesn't even work on their own website, then, you know, forget it. But, you know, I was introduced to accessiBe with some skepticism. And then I started trying and testing it. And I found that it made websites accessible and usable, to really the greatest extent feasible by AI technology. So, I was convinced that accessiBe is better than the other ones. Plus, what really impressed me most about accessiBe was in fact, it's not just for the blind. And it has significant settings for cognitive disorders, ADHD, seizure disorders, various types of color, vision issues, and cognitive. And I think that this is the comprehensive approach that I've been preaching that we need to accommodate all disabilities. We can't just focus on the blind community, we can just focus on the deaf community, or the IDD community. This has got to be an overall attitude about how we approach all of our technology, how we approach shopping, how we approach going into a store, getting down the street, getting on a train or bus, that we've got to bring together these concepts of Universal Design for everybody, so that the entire population has the same opportunity, as everybody else
 
</strong>Michael Hingson ** 29:23
do you think accessiBe is having success in this arena?
 
<strong>David Shaffer ** 29:28
Yeah, I do. Continue to outreach to the blind community to talk to us and give input. I give both legal and technical input to accessiBe and and that's because I can see both sides of this. I can see how the courts developing the law as well as how the technology is developing and how it's been used. And it's a fascinating place to be and I'm you know enjoying working with them. quite a bit as we try to bring more education accessibility to the 20% of the population that's left out these days.
 
</strong>Michael Hingson ** 30:09
It's interesting the society in the times that we live in. We are in such a technological era. Yet, more and more we see everything being oriented or most things being oriented toward a visual process. So websites, for example, that that put more visual stuff in. And what prompts me to mention that is, we were watching my wife and I were watching a commercial this morning on a television. And it was just some people singing a song. And there was nothing to say that it was Google talking about all the ways that it protects us. And I, and there are a lot of those kinds of commercials that do nothing but play music or Yeah, or sounds, but that have nothing to do with anything, how do we get people to recognize that they are leaving out a significant amount of the population? And oh, by the way, what about the person who gets up, I guess the marketing people don't think that that will be a big problem, and I'll come back to it. But don't think that'll be a big problem, because they'll saturate the air with the commercial. So eventually, people will see it, but they don't even deal with the people who get up during a commercial and go do something else get a slide or whatever, never see it.
 
<strong>David Shaffer ** 31:36
Right. I don't understand that either. Myself, many times I turn to my significant other and I say, what was that commercial about? I'd like the music. Cuz I don't know what they're trying to sell. I don't know why they think this is useful. Especially like you said, half the people get up and go the bathroom and commercials 12 The toilet flush at once. But yeah, I don't get it. It's just like they think all this has impact. You don't have Flash, big name, at the end, after the beautiful pictures didn't have an impact on me. So they're losing 5% of their potential customer base, do they may
 
</strong>Michael Hingson ** 32:22
be losing more, because again, anyone who doesn't see the commercial, blind or not, has the same challenge.
 
<strong>David Shaffer ** 32:32
And this is the fault of the people that look only at the visual side of things. And that's all they can think or think about these people that are creating the commercials, people that are creating websites, whatever creative people are doing this. They're looking at it. And they're deriving their impact from what they see and not what they hear. And this frustrates me, but I figure, okay, well, I'll never buy that product, and I can't tell what they're advertising. So that's one down the drain. They won't get my business. You know, what else can you do? Except deprive them of their business? If they're not going to make this commercial accessible?
 
</strong>Michael Hingson ** 33:21
How do we break into their psyche? And get them to recognize what they're doing? Which is, of course, a general question that deals with the whole visual or non disability aspect of society in general. How do we how do we get the the public at large, the politicians, the visible people of large, to bring us into the conversation? Maybe it's a good way to start that, why aren't we part of the conversation?
 
<strong>David Shaffer ** 34:00
I think we're not because we're not thrusting ourselves into it. We can just sit back and wait for these people to call us up and say, Hey, we were just thinking about whether blind people can see our commercials got any advice? No, we have to, we have to get out to you know, write, like we're doing with Congress, get out to them, and explain to them what we're seeing or not seeing. We need to get to the advertising community with some sort of education. If they really are interested in selling us products, so the the blanket, I mean, we're going to 24 million people in the United States. That's a tremendous market. We just need to get people to understand that they're losing 24 million potential customers every time they put an ad up like that.
 
</strong>Michael Hingson ** 34:54
But in general, whether we deal with the advertisement part of it or whatever you deal with the whole population of persons with disabilities. How do we get into the psyche of people into the conversation? I mean, I hear what you're saying about getting Congress and showing Congress what we do. But here's a perfect example of the problem. Several years ago, I went to a congressman who I knew to talk about the fact that at that time, and still, as part of the Javits, Wagner eau de act, it is possible for organizations and agencies to apply for an exemption. So they do not have to pay a person with a disability a minimum wage, who they bring in. And that typically is in the case of some sheltered workshops that that number has diminished a great deal, because there's been visibility, but it's still there. And the law is still there. And what this congressman said is, well, we're opposed to minimum wage in general. And so I can't possibly support this bill had nothing to do with the fact that it's still the law of the land. But we're not considered an important and I mean, all persons with disabilities, we still are not really considered part of, of society in the same way. Now, we're not hated like, some, some people probably hate different races. And and we certainly don't face some of the challenges that that women do, although bind women probably do, but but the bottom line is we as a collective group, and not just blind women, but people, women with disabilities, but we are as as a, as a total group, not included. Really, in the conversation. We see it all the time. Last year's presidential elections are a perfect example. But you could you can go anywhere and cite anything. That that looks at all of the different things that go on COVID websites were not accessible last year. So you know, how do we get into that conversation? Collectively,
 
<strong>David Shaffer ** 37:10
like, well, that is how we do it is collectively, I think, but I think we're doing too much of is that, you know, you've got the blind community doing advocating for this, you've got the people with physical disabilities advocating for their thing, that people cognitive advocating for those things. And they're all just focusing on what they need. What we all need to be focusing on together is what we need as a group of people with disability grant, granted, each of each type of disability has different needs. But if we can get everybody to understand the concept of universal design, and start applying that didn't everything we build to, from buildings to websites to whatever, then we'll be taking, we'll be including this population. But even the phrase universal design is not even fully under widely understood. But that is where we have to be gone. And we have to be doing it as the entire disability community. That is numbers, but lots of numbers of people.
 
</strong>Michael Hingson ** 38:29
Sure, since 20%, to 25% of all persons in the United States have a disability. That's a pretty large group, and it's 100
 
<strong>David Shaffer ** 38:40
million people.
 
</strong>Michael Hingson ** 38:41
Yeah, you're talking about a minority second only to depending on who you want to listen to men or women, probably they're more women than men. So men may be the minority, although they don't think so. But But the bottom line is it's a very large group of people,
 
<strong>David Shaffer ** 38:56
or it's not significant. You know, it's the most significant thing size, protected group there is under the law.
 
</strong>Michael Hingson ** 39:06
But the protections aren't always there. So for example, the other problem, yes, the other problem,
 
<strong>David Shaffer ** 39:12
which is the courts, the courts are slow to catch up to the courts don't understand this. You file a web accessibility lawsuit and find your typical federal district judge. I mean, they don't have a clue what this case is about. And then we're down to the Battle of competing experts, you know, and where does that put a judge? Where does that put a jury where they mean, the legal system is not the right place to be solving this problem. Unfortunately, it's the only place we have left to go to.
 
</strong>Michael Hingson ** 39:46
Well, I guess that's of course part of the I'm sorry, go ahead.
 
<strong>David Shaffer ** 39:49
No, go ahead.
 
</strong>Michael Hingson ** 39:50
Well, that's, that's of course part of the problem. But, you know, is it the only place to go to so for example, you wrote an article earlier this year. which I found to be very interesting and very informative the talk about web accessibility. And that article described a lot, a lot of the issues, a lot of what's being done. And maybe you want to talk a little bit about that and where people can see it, but also should should we work to be finding more people who will publicize in the world. Part of the the issues that we have when I talked about being part of the the conversation frame, frankly, I think we need to be putting out more more writings, more articles, more missives, more whatever. And as you said, we need to be putting ourselves in the conversation.
 
<strong>David Shaffer ** 40:53
We go and, you know, I, I'm, I listened mostly to NPR. And what I do notice there is they do a lot of stories on disability issues. Really impressed by the way they cover disabilities. I don't see that on mainstream media. Occasionally, you'll you'll have a feel good story on the evening news, then which one you're watching, you know, they they're tagged at the end of the last two minutes. But really, dealing with this as a societal issue. It's so low on the priority of things these days after COVID and, and overseas wards and foreign policy and everything else that's going on. We're, we're just faded where we fade into the background, or unnoticed. It's just like when, when when you when you walk into a store with somebody who's with you, they will talk to the other person and ask them what does he want to order? Instead of asking you were invisible?
 
</strong>Michael Hingson ** 42:01
Yeah. And of course, also part of the problem today, is that with everything that's going on, we face it, too. And it kind of beats you down.
 
<strong>David Shaffer ** 42:12
It does. It's, it's depressing. I mean, I my usually, my usual answer is I can order for myself in that sort of tone. But, you know, it's like we walk, walk into a dark, so up till the day with my white king, trying to find my way because they don't allow visitors now so that I can't bring him by with me to guide me. So I'm, you know, stumbling around the place trying to find the front desk and all that. And then they shove a piece of paper in front of me saying, Can you please sign in. And they've seen me walking around that reception area trying to find the reception desk with a white cane. And they turned around and asked me to sign something. They'll get
 
</strong>Michael Hingson ** 42:59
it. It's, it's all education. And I think you said much earlier is very important. We have to as hard as it is as frustrating as it is, as trying as it is on our patients. Sometimes. We have to be teachers, we have to help. But we do need to speak out, we do need to be pushing ourselves in the conversation. There are there's a lot of mainstream media that as you said, doesn't cover us much. And somehow we need to get more people to reach out to mainstream media saying Why aren't you talking about the fact that blind people and other persons with disabilities are exempt? In some situations from receiving minimum wage? Why aren't you talking more about the lack of appropriate information provided to us? Why aren't you talking about the fact that when one flies on an airplane, the flight attendants don't necessarily give us the same information that that people who can see or people who can can read don't have they already have. And I got like, the fact that people like with dyslexia also have issues.
 
<strong>David Shaffer ** 44:25
Yeah, well, pointing to the emergency exits doesn't help a lot.
 
</strong>Michael Hingson ** 44:28
Right, exactly. But they but you know, it would be so simple for flight attendants to say when they're doing their pre flight briefing. Emergency exits are located at overwing. Exits are located at rows, x and y.
 
<strong>David Shaffer ** 44:47
Row number you can, that's assuming that's a row number that you can read with your fingers.
 
</strong>Michael Hingson ** 44:53
Except when you are when you go on, you know what seat you're at. So you know what right So your count? Yeah, you can count. Yeah, they could, they could do something to make the row numbers also more accessible. But again, you do know what seat you go to. And if they know that, then you can easily count and get at least a much better sense, then what you do. I heard once somebody explained that when the preflight briefings are being given, what flight attendants are trained to do, and I don't know if it's true, but it could be, what flight attendants are trained to do is to look to see who's really paying attention to the briefings. Because those are the people that they may be able to call on to help if there really is an emergency, because they're the ones that tend to be collecting the information. I don't know if that's really true, but it certainly makes sense. And, and it is also something that more of us should do, and more of us should be demanding that they do the appropriate things to provide the access that we need to be able to pay attention.
 
<strong>David Shaffer ** 46:05
Yeah, you know, Michael, it's just, it's such an overwhelmingly huge job. I mean, we're talking about everything from websites to we haven't even talked about apps on phones, to physical accessibility to how you're, how you're treated in a doctor's office, or on an airplane or at a restaurant, or, I mean, it's, it's, it's all throughout society, that the people with disabilities face these obstacles. And courts, you know, I think websites are a fantastic place to start. But that's not the end of the accessibility discussion. We need to have much broader discussions about that. And we need to be doing it more publicly.
 
</strong>Michael Hingson ** 47:03
Right. And, and I think we can, I don't think that we need to always use civil disobedience, as our solution, although there certainly have been times in the past when that has been what people feel they need to do, and it can be successful, but it still, ultimately is about education. And if people refuse to listen, then obviously there are other actions that need to be taken. You mentioned, what happened with you with Metro and Metro, at least, was interested in working with you and allowing you to help them fix their website issue, by the way, how is it now?
 
<strong>David Shaffer ** 47:46
Oh, it's pretty good. They actually, they brought in consultants to do the remainder of the remediation and I wasn't able to finish. So they're trying to get as close to 100% compliant as possible.
 
</strong>Michael Hingson ** 48:02
And, obviously, that's, that's pretty important to do. I don't know whether accessiBe is a part of that or whether you know, have they used accessiBe in any way I'm just curious.
 
<strong>David Shaffer ** 48:12
I they I don't know who the outside consultants using right now but they haven't seen it says to be put on the site yet. I know they use accessiBe's testing tool.
 
</strong>Michael Hingson ** 48:24
Right? And can you tell us about that the test
 
<strong>David Shaffer ** 48:29
accessiBe has a very quick and free testing tool, which is one of the better ones out there on the market, including some of the ones you paid $10,000 for. And if you go to <a href="http://ace.accessible.com" rel="nofollow">ace.accessible.com</a> there's it's really simple, you just plug in the website name, you hit get a report, you get an immediate report within like 10 seconds of all the errors it reads it from compliant to semi compliant or non compliant. And then you can email yourself the report in a PDF form and and read all the details about what the issues are on the website. You know, and some of my own personal battles I've had recently with our county government kind of forced them to provide me with accessible materials as required by federal law. You know, I finally just sent them a report of their website or encountered entire county website is non compliant. And they said they know it. Let baffled me and what they're getting me my documents on your threat of a federal lawsuit.
 
</strong>Michael Hingson ** 49:49
You It's amazing. I recently upgraded we were talking about it before we started this. I also upgraded to Windows 11 and And there are some real challenges from an access standpoint. Or example, for example, and I, and I'm saying this after having called and spoken to Microsoft's disabilities answer desk, I needed to map a network drive. And the instructions say, click on the three dots on the toolbar, the three dots. So that's inaccessible to me, I am going to try some other experiments to see if I can access them. But in Windows 10, there were ways to do it. Why would they? And could they? And should they have updated to a new version of Windows without dealing with the access issues, and I know what they're gonna say, they did it with Microsoft Edge years ago, when Microsoft Edge came out, they knew it wasn't accessible. And they said, well, we'll get to it. Well, you know, that's, that's immediately sending the message that some of us are not as important as everyone else. We are, and I'm
 
<strong>David Shaffer ** 51:09
so sorry, I upgraded to Windows 11, I would never recommend that any visually impaired person right now until they get it fixed. It makes your life so much more difficult.
 
</strong>Michael Hingson ** 51:21
Well, but it's going to take a while to to happen. And the problem is that more and more things will become unsupported. So upgrading needs to be done. But there should be a real outcry to Microsoft, from a large number of people about the accessibility issues that they face in Windows 11. And that is something that gets back to what we discussed earlier. Microsoft should have made it accessible right from the outset right out of the gate, right. And they have the team, they have the people, they have the knowledge, it's a priority.
 
<strong>David Shaffer ** 52:02
While the priority for them is to get the product out the door, and then worry about, you know, the details later.
 
</strong>Michael Hingson ** 52:11
But still, the priority is to get the product out the door. So as many people can sort of use it as possible and the people who are marginalized well, we'll get to them eventually. Yeah, right, which is a problem. If people want to read your article, how can they do that?
 
<strong>David Shaffer ** 52:32
It's on my website, David Schaefer. <a href="http://lawn.com" rel="nofollow">lawn.com</a>. Under the add a tab, Shaffer is spelled s AJ FF er.
 
</strong>Michael Hingson ** 52:43
So David Schaefer Law comm under the ADEA tab. Right. So what's next for you? Where do you go from here?
 
<strong>David Shaffer ** 52:53
Well, I'm, I'm also been retained by another organization, to do some congressional lobbying on behalf of ADA, making ADA explicitly include websites, and also to work to make work with them to make Congress itself accessible, working with how, with the congressional Select Committee on modernization, and, you know, we got to start somewhere, your congress has got to set the example for the country. And it's really pathetic, that the studies I've shown are that approximately 80 to 90% of congressional websites are inaccessible. And where there were their constituents to, and we have an equal right to communicate with our representatives, under the First Amendment as anybody else, and we're being deprived. And I think it's a serious issue for Congress that they've got a face, that they're not making themselves available to the entire population that's supposed to serve.
 
</strong>Michael Hingson ** 54:14
Good point. And hopefully, you'll be able to make some progress on that. We certainly want to hear from you as to how that's going. And you are welcome to come back here anytime and tell us what's happening and keep us all up to date. We really appreciate your time today. In sitting down with us and talking about a lot of these issues. Are there any kind of last minute things that you'd like to say?
 
<strong>David Shaffer ** 54:43
Oh, I just I just want to be treated the same as everybody else. And I think that's what all of us want. You know, you treat treat me like you would anybody else. with courtesy, and if it's an older person, you, you're courteous to them in a different way than you are a blind person or a deaf person. Just I'd like to see people treat people as people, and not according to what they look like, or are able to do is hear, see or or think.
 
</strong>Michael Hingson ** 55:23
Well, clearly, that's that's a goal. I think that all of us share. And I hope that we'll be able to, to see more of that happen. Excuse me, I know, being involved with accessiBe. It's an accessiBe goal. And I'm, I'm glad that accessiBe is really growing in its understanding of the issues, and that it intends to do more to try to do what it can to educate people in society about all of this. Okay, so that's part of what this podcast is about.
 
<strong>David Shaffer ** 56:00
Right. And I think we're well on our way there. We have more work to do. But we've made a lot of progress. Since I came on board and I think February I think you came on board just a little bit before that. Right. So we've, we've done a lot this year, and next year, it's gonna be even better.
 
</strong>Michael Hingson ** 56:22
Well, I hope people have enjoyed listening to this and that they've learned something. We're always interested in hearing from listeners, you are welcome to reach out to me directly at MichaelHI@accessibe.com. accessiBe, You spelled A C C E S S I B E. So michaelhi@accessibe.com. David, if you want people to be able to contact you. How do they do that?
 
<strong>David Shaffer ** 56:50
I'm david.shaffer@davidshafferlaw.com
 
</strong>Michael Hingson ** 56:57
is easy as it gets. Yeah,
 
<strong>David Shaffer ** 56:59
I try to make things easy.
 
</strong>Michael Hingson ** 57:01
Yeah, absolutely. So well, I want to thank you for being with us. We've been working to get this set up for a while you've had a pretty, pretty busy schedule. And so we're finally able to do we're able to do it. But seriously, we'd like to keep hearing from you as to what progress you're making and your thoughts. So don't hesitate to reach out and let us know if you'd like to come back on and we will chat some more. And in the meanwhile, again, if people want to reach out you can reach me at Michael Hingson. That is michaelhi@accessibe.com. And if you would like to consider being a guest on our podcast because you have some things to say, email me and we'll see what we can do. I want to thank you all for joining us on another edition of unstoppable mindset. And David, thank you as well for doing that
 
**Michael Hingson ** 58:01
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Accessibility and Inclusion, One Legal Perspective with David Shaffer</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/20ab15be-6a57-4c58-8c1e-dcf558c39608.mp3?source=rss&amp;ext=asset.mp3" length="40219176" type="audio/mpeg" />
<itunes:episode>13</itunes:episode>
</item>
<item><title>Episode 12 – Powerful Writing: Helping Others Share Their Stories with Keri Wyatt Kent</title>
<guid isPermaLink="false">https://pinecast.com/guid/85cdfe48-19da-4157-b218-cf5b1195c09f</guid>
<pubDate>Wed, 15 Dec 2021 12:00:13 -0000</pubDate>

<itunes:duration>01:03:29</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/6d53063e-f417-41b1-930d-0a0e67f2fcec/Unstoppable_Mindset.png.jpg" />
<description><![CDATA[<p>This week’s Unstoppable Mindset episode is especially exciting not only because of our guest, Keri Wyatt Kent and her story of writing and author endeavors, but Keri also brings us a special announcement. Keri has been an author for many years writing a number of Christian oriented books. While she will discuss her work in the writing world she also announces a special new project. If you listen to this week’s episode you will be the first to learn about a new project Keri has begun, a project in which you may want to directly participate. Listen in to hear all the news.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong> 
Keri Wyatt Kent has been writing since childhood, and made a living at it since she graduated from college. She began her career as a newspaper reporter, then started her own writing and editing business at age 30. She had her first book published five years later. She’s since had 11 books traditionally published, has self-published several of her own books, and has co-written more than a dozen titles as well. She recently self-published an Advent devotional, <em>The Gift of Christmas Present.</em> She and her husband Scot have been married for 30 years and have two grown children.</p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>Leave us an Apple Podcasts review 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:24
Well, hello again, this is Mike Hingson. Welcome to another Unstoppable Mindset episode. Thanks for dropping in and being with us, and we hope that you will enjoy this one. I have an interesting guest today. I think she's interesting. I'm a little bit prejudiced. And you will learn why as we go through the episode. But let's just say at the outset, it has a little bit to do with a new book that we're beginning to write. Keri Wyatt Kent has been an author for a long time, she has a very interesting career. I met her earlier this year, and felt that she would be a very interesting person to have on our podcast for you to get to meet and to get to know. And you may find her story fascinating and want to reach out to her if you have ideas of writing a book or want to learn something more about being an author Kerri, welcome to unstoppable mindset.
 
<strong>Keri Wyatt Kent ** 02:16
Mike, it is so good to be with you.
 
</strong>Michael Hingson ** 02:20
So tell me just a little bit about your life in general. I mean, obviously, you grew up and so on. But tell me just a little bit about you.
 
<strong>Keri Wyatt Kent ** 02:29
Well, I've been a writer since college, I graduated college and began writing right away as a newspaper reporter. I'm, I live in the Chicago area. And I have two grown kids and a husband that I've been married to for 30 years, I've written 11 books, traditionally published and done a bunch of other collaborative books and self published titles. So my work is writing to do it. I've been doing it for years and raising a family and some.
 
</strong>Michael Hingson ** 03:02
So that's what I do. What got you started in writing.
 
<strong>Keri Wyatt Kent ** 03:05
So as I said, when I was in college, I was a part of the student newspaper, and then right away got a job out of college, working as a newspaper reporter. And it is, it's a great training ground. For learning how to write you have to learn how to write quickly, you have to summarize sort of complicated things in a in a short amount of space. As far as the amount of number of paragraphs, you have to tell a story. But I think one of the things I learned from that beginning, Mike was that knowing which details you need to leave in, but also what you need to leave out. A lot of people want to write, but they don't know what to leave out. You don't have to tell everything you know, in whatever you're writing, whether it's an article, blog posts a book, you have to be focused and being a newspaper reporter really helped me learn that.
 
</strong>Michael Hingson ** 04:10
What is it that people like? In the writing of a newspaper reporter? What do they want to see? And what do they not want to see? What makes a good reporter in a newspaper environment, a good reporter?
 
<strong>Keri Wyatt Kent ** 04:22
You know, one of the things that I learned was to be a bold interviewer, to ask hard questions probe a little deeper. And today, you know, interviewing is one of my strengths. And it's a key part of my work as a collaborative writer. People want to know the facts, and they want to know how it impacts them. And that's true, not only in newspapers, I think that's true everywhere. When a lot of people write a book and they want to write this is my thoughts and this is my stuff and my story. But a good book will tell the writer story, but then connect it with the reader. And I think Being in, in newspapers for quite a while before, at the beginning, my career really helps me to remember why. What's the so what of what I'm writing? Why does it matter to my reader?
 
</strong>Michael Hingson ** 05:15
What was your favorite newspaper interview, something that you really liked that stands out in your mind that you did where you were really successful.
 
<strong>Keri Wyatt Kent ** 05:25
You know, I remember doing a story about a group at my church that and I was able to write about them. In the newspaper, they went on a mission trip, and they met a family and a little boy who needed heart surgery of some kind, and he couldn't get it in the, you know, rural area of a developing country where he lived. And they were able to bring him to Chicago to Children's Hospital to get the surgery, and, you know, changed his life. And, you know, went back to his family, of course, but, but the story of how this woman decided to get involved and help this child, it was, it was really a cool story. And I remember, you know, talking to her about her decision to help somebody else, you know, and to, you know, she didn't just go down and like, you know, help out in this community for a week or so she got involved with this kid and his family, and, and they, you know, a lot about trust, you know, because the boy's mother had to let him, you know, go with these people to get the surgery he needed. It was a pretty cool story. I thought that was one of my favorites.
 
</strong>Michael Hingson ** 06:39
Well, so do you do any writing for newspapers today?
 
<strong>Keri Wyatt Kent ** 06:45
I do not write for newspapers today. But I've over the years, because newspapers have kind of changed, you know, it's the publishing industry has changed dramatically over the last several decades. So I do write for magazines, I write for websites, I, I have other writing avenues that I that I write for now, most of my work these days is, is in books, because I have that opportunity. But I often am asked to write for a magazine or a website. And so I do a lot of that. So you know, it's interesting, because I think one of the, one of the things that has allowed me to keep on to have a career over several decades of writing is adapting to change. And that is, I think, a lot of times people have trouble adapting to change because they get scared. Their fear keeps them from, they want things to stay the same. And they're, they're scared of doing something new. And I've just tried to adapt, you know, I've written magazine articles I, you know, written social media stuff, all kinds of different things. And you just have to see the change as opportunity, rather than being afraid of it. And so, when we see change as opportunity, then we have are motivated to innovate,
 
</strong>Michael Hingson ** 08:23
motivated to innovate, interesting way to put it in makes a lot of sense. We certainly live in a world right now, where there is a lot of demand to adapt to change for all of us.
 
<strong>Keri Wyatt Kent ** 08:33
For sure, right? Everything has turned upside down with the pandemic. And just there's a lot that's changed. And my industry keeps changing the publishing industry. You know, when I was a reporter, that Job had lots of promise and possibility today, that small newspapers that, you know, used to serve small towns are just thought, and it's a lot harder to become a reporter, and there's less. It's more competitive to make it in that industry. When I first published my first book, there were a lot less emphasis on authors needing a platform or a huge audience in order to get a publishing contract. And that industry is continually changing. And so writing requires sort of ongoing reinvention. And I think in in these times, everybody is having to sort of be willing to adapt to change the way kids go to school these days, the way people go to work these days, you know, the economic opportunities, everything has changed. And so when we are willing to adapt, we can thrive. It's it's just, we can't thrive when we expect things to stay the same.
 
</strong>Michael Hingson ** 09:53
How did you transition from being a newspaper reporter to writing books? Why Why did you switch How'd that all come about? There must be a story there.
 
<strong>Keri Wyatt Kent ** 10:03
Yes, yes. So I was a newspaper reporter, it's a demanding job, a lot of times you are working late you're covering, I was at a paper with it covered local government meetings, which are, you know, at eight o'clock at night, and. And in fact, you know, if something happens, like, you know, go to war, or there's a, at one point, I remember, as a newspaper reporter, there was a shooting in our quiet little suburb, which was big news. And on the Sunday, when I was having some people over to my house, my editor was calling me saying, You got to come in and help us with this story. It's a big story. So it's an all consuming sort of, sort of job. And when I decided my husband, and I decided we wanted to start a family, I thought I want to have I want to have a little more control over my schedule than newspaper reporting gives me so I started doing freelance writing. And at first I was doing kind of a lot of magazine articles. I wrote for places where I had connections, including construction marketing today, and roads and bridges magazine. Because I knew that there were opportunity, I knew that some people who worked in those particular magazines, I had connections there. But eventually I decided to write a book because I had questions. My first book was called God's whisper in a mother's chaos. And I wrote it when my kids were one and three, which didn't give me a lot of writing time, because more than three year olds are demanding, and time consuming. But I wrote about my experiences as a mom. And the question was, what happened to my life, I had it all figured out on the all my ducks in a row, everything was great. And then these two little people invaded my life, and I couldn't even you know, get anything done. And where was God in the midst of that? Because I had said, Well, my relationship with God should look like this, it should get up and heavy, you know, quiet time and do certain things and volunteer a lot of my time at church, all these things that I were harder to do. And I tried to address the questions that I was wrestling with, because I thought again, with my reader, other people might be asking those same questions. And so that is, that was kind of the beginning of the journey of writing books.
 
</strong>Michael Hingson ** 12:51
So what kind of books primarily have you been writing from the beginning, and how it's evolved?
 
<strong>Keri Wyatt Kent ** 12:58
So that first book was published by University Press, and then I did another book with them. A lot of my books are that, about that intersection of, of living our faith, and real life, not being idealistic, or, you know, fluffy about it, you know, really talking about the struggle and the the challenges of everyday life and how our faith fits into that. So in the publishers category is they call it Christian living. But I think my particular focus was integrating your faith with real life. A, several of my books talk about the importance of taking a Sabbath slowing down living at a pace that allows us to consider things of faith, as sometimes we get so rushed, and we get so busy, that we miss out on being able to really experience God's love and God's presence. And so that's been a big part of the stuff that I write about. I write about pace of life, I write about slowing down, I write about kind of choosing to take your time to really connect with God in a deeper way. And so that's been the main focus of my writing of my own books. I also started helping pastors and a couple pastors who had content they wanted to write a book about and they needed a collaborative writer, they needed somebody to help them. From there. I started helping not only pastors, but like business people, and other people who had booked ideas, but didn't, couldn't do it on their own. Really. They needed a writer. They had great ideas. They did not I have writing skills. And so we brought their ideas and, and my writing skills together and so that I could collaborate with them and help them to write a book. So that's been in the past several years that's been my focus is helping other people tell their story.
 
</strong>Michael Hingson ** 15:16
I have to ask, what was your first book called?
 
<strong>Keri Wyatt Kent ** 15:20
My first book that I wrote? Hmm, God's whisper in a mother's chaos.
 
</strong>Michael Hingson ** 15:26
Wow. And so was that more of? Well, not necessarily a memoir, but was I would assume there's some biographical parts to that.
 
<strong>Keri Wyatt Kent ** 15:38
Absolutely. One of my writing colleagues called memoir ish. It's not it, it offered people some teaching, I would say, but it was mostly the story of my me and my kids, and the things I was learning in the midst of that. So yeah, talk about my kids. And my life as a mom, my, my own thoughts and struggles with my faith. And at the time, Mike, there were books for Christian moms, but most of them were written by people who were sort of past the stage of parenting, right. But they were, you know, maybe their kids had gone off to college. And they thought, now I'll write my book. I wrote it when my kids were little. And so and I was, like, I wrote about the fact, you know, I wrote telling people, yeah, my daughter's crying, my son's crying, I sit down on the stairs and just start crying. And because we're all crying, because it's just so stressful, you know, I can't figure out how to help them. Not try. And, and that at the time, like these days, people, blog people, you know, do podcasts, and they're extremely honest about their own struggles. At the time, especially within Christian publishing, that was not what most people did. And so my book was a little bit unusual, in that it was written in the midst, like from the trenches of, you know, parenting preschoolers, but also, in its honesty, of the struggles that I went through, as a young mom, and all young moms do, it wasn't like I was my experience was unusual. Talking about it at that time was unusual. And so um, yeah, I think that book, it's, it's been out there for years. And it's still, you know, continues to sell. It's still in print. So I think that's because it resonates with people.
 
</strong>Michael Hingson ** 17:52
Well, speaking of things changing, you said that publishing Christian publishing wasn't like that so much back then. But it sounds like it's reinvented itself. Why is that? And how has it changed?
 
<strong>Keri Wyatt Kent ** 18:07
There's a couple things. It has changed dramatically. It's not only Christian publishing, but all publishing. publishers want to know that you're going to bring an audience with you, when you put when you approached them. So a big part of being able to get a publishing contract, for example, is you have to have what what is referred to as a platform, you have to have a big mailing list or a big following on social media. Although it's interesting, I was reading an article today that even though publishers make decisions based on an author, social media, and how many followers they have, and that sort of thing, that doesn't necessarily translate directly to book sales. But when I first started writing, that was not as big a deal. The other thing that's really changed is, I do quite a bit of self publishing, I help other people write books and then help them self publish them. Or I've self published, taking some of my books, some of my books, I've, you know, done 11 traditionally published books, some of them have gone out of print, that means they're the publishers no longer selling it, and I can have the rights revert back to me. I've sometimes taken those books and re published them as a self published title. And this just recently, I, I self published a Christmas Devotional, an Advent devotional and just did it myself. The way I was able to do that is is self publishing. Used to be just what was called vanity publishing. You'd pay somebody to print your books and you had to buy a bunch of them and they sat in your garage and you maybe tried to sell them to friends and family. These days. Amazon has a A platform called Kindle Direct Publishing, that allows you to upload a manuscript, upload a cover, and put your book on Amazon. And as long as it's not, you know, plagiarized from somewhere else, or, you know, as long as it makes sense, you can do it. And so that has really opened up. The ability to self publish for a lot of people. That was one of the things that I did to sort of, you know, reinvent myself is, I realized about 10 years ago that everybody was starting to talk about self publishing and this change and the technology called Print on Demand, where when someone orders a book from Amazon or other places, they have the technology to print a single copy, instead of a press run of, you know, 1000 or 10,000 books, you can print a single copy, and mail it out to whoever's ordered it. And that changed the publishing game, because anybody could publish their own book. And I decided back a while ago, I wanted to learn as much as I could about the self publishing and how to do it. And I was a little intimidated, I was a little scared at first, I'm like, I don't know how to do this. But I just, I'm a learner, and I learned it. And that enabled me then to begin to help other people, not only with collaborative writing, sometimes, in collaborative writing, you're working on something that you're going to present to a traditional publisher. But sometimes people want to self publish, I recently finished a project for a business woman who runs, she runs a national organization. And she came to me with just an idea and said, I want to write a book, and I all I know is the title. And I said, Okay, you know. And so I helped her shape her idea into a book outline, I collaborated with her to write the book. And then I guided her through the self publishing process. And that book is now her calling card, it establishes her as a credible authority, it opens doors for new business opportunities or speaking opportunities. And that would not have been possible 20 years ago, because I mean, she, she could have done it through like a vanity press. But this allows her then, to sell her book on Amazon. And that's a great a great way for people, they may not want to be an author per se, they want to be an authority. And so book establishes them as an authority.
 
</strong>Michael Hingson ** 22:37
My impression from something that you said a little while ago, though, is that content has changed. You said that when you were first writing your original book, there wasn't as much of an interest or people didn't necessarily publish a lot of books being honest about themselves. And I gather that, that whole focus on life and life experience and, and self analysis has changed.
 
<strong>Keri Wyatt Kent ** 23:06
I think people were doing that maybe outside of the Christian publishing industry. But in the Christian publishing industry, there was more emphasis on, you know, here's the best way to live your life kind of thing. But that's changed. Now. That's changed. Now. I think there are a lot of authors who are very honest about their, their struggles, their, their challenges, their fears, and, you know, people, Christian authors talk about their, their own struggles with depression, or, you know, people will talk about their eating disorder or their, you know, their marital problems or their divorce or whatever, things that were kind of just not talked about, you know, back back in the day, so, I think people are more honest. Because also social media gives readers a chance to connect with authors in a different way. I remember as a kid, I love Madeline L'Engle. She wrote A Wrinkle in Time, and she wrote a bunch of other books, and she, she was my favorite author. And I remember like writing her a letter, like, telling her how much I loved her book and that kind of thing. And I was so excited when she like, wrote back and, but at the that was like, the only way to connect with an author was to write them like basically a fan letter or something. And today, you can look up your favorite author and you can listen to their podcast or you can, you know, see a picture of them with their kids on social media or whatever you we have a lot more access to writers. So it's kind of harder to like pretend everything's great. If you Are you know, I mean, obviously people curate and you know, kind of make sure that they present a certain image on social media or whatever. But it's, it seems to be more okay. To be honest with who you are. And
 
</strong>Michael Hingson ** 25:16
so I think the publishing industry has accepted that reinvention? I think so
 
<strong>Keri Wyatt Kent ** 25:20
yeah, I think so because they want, they want something that people can relate to. Right? Again, it comes back to the reader, you know, when you're a writer, you got to think of your reader and your reader needs to be able to know, just see themselves in your story. And so I think when we're honest about, you know, our struggles or our fears, then the reader can relate.
 
</strong>Michael Hingson ** 25:47
Do you think that the demands of readers and the interests that readers have in books has evolved and maybe reinvented? Or is it just that authors in the publishing industry are catching up? Or recognizing what readers really want?
 
<strong>Keri Wyatt Kent ** 26:05
That's an interesting question. I think people have gotten used to, you know, I mean, even, you know, look at some of the other media that we consume, like television, or, you know, shows that we stream or whatever, however, we receive sort of, that sort of thing. You think about, like, Father Knows Best, or Leave It to Beaver back in the 50s, you know, where it presented, or even like the Brady Bunch, right, it presented, like, this sort of idealistic look at a family. And, you know, there may be some small problem, but what gets worked out in the 30 minutes of the sitcom or whatever, um, and I think you look at, like, some of the shows today, and they've gone almost to the opposite extreme, but of, you know, reality TV or whatever, but they, they are dealing with deeper issues, they're dealing with struggle, in a way that, you know, we didn't before so I think our society has just evolved in in that we're willing to talk about, and want to take a look at you know, deeper issues. Maybe sometimes too much. Like goes to television.
 
</strong>Michael Hingson ** 27:30
Yeah, television has certainly made a big difference in, in all of our lives and social media has, we, we now seem to be a society that absolutely has to have instant gratification, we want to know this now. And the other part of it, it seems to me is that as society has made these kinds of demands, as society has shifted, it also expects the information just to be put right in front of it, and it doesn't tend to do a lot of research anymore. So it doesn't go beyond the story.
 
<strong>Keri Wyatt Kent ** 28:10
Yeah. And people will accept as true. Things that might not be true. You know, everybody, you know, I read it on the internet. So it must be true. Or they, you know, hear a story and they hear, right, they don't redo research. They don't, you know, wonder is this actually what's the case? And so that makes it harder sometimes, I think, for people to discern, I think discernment is, you know, kind of wish it was more highly valued in our current culture than it is.
 
</strong>Michael Hingson ** 28:48
I know I have. Oftentimes, when I speak, I've been asked about the World Trade Center and my experiences and people say, What do you think about the conspiracy theorists? Or isn't it true that this really happened and of course, the, the most common one for me, is the story that keeps floating around the internet, about the dog that was with its blind person up on the 100 and 12th story of one of the towers. And the person told the dog to just go down the stairs and the the dog got wouldn't leave and got them up. But then the dog ran back in and went back up and saved hundreds of people and did that two or three times and then was finally killed when the tower collapsed. And there's just a drop of truth in the story. Right, in that there is one person who was blind with their dog. Not me, but who who felt that he wasn't going to get out and he told his dog to go when the dog wouldn't go, which is what the dog should do that dog stays with its person. Right? And that's it. But that whole story has just made it around the internet and continues to be there. And I keep getting asked, isn't that a true story? And the answer is no, it's not, you know, people don't take the time to learn what a guide dog is about, for example.
 
<strong>Keri Wyatt Kent ** 30:19
And they don't tend to take the time to realize that the tower was hit on the 93rd floor or whatever. And so the dog couldn't get down from the 112 floors.
 
</strong>Michael Hingson ** 30:29
And how and how many stories are in the World Trade Center? How many floors? I don't know, 110. The other part about the story. But yeah, exactly what you say is true. There was one person, according to a police officer who I met, there was one person in Tower two, who was on the 90th floor, the 91st floor, and got down past the fire after tower two was hit. He was just in the right place at the right time, and he made it past the fires. But otherwise, no one made it out from above where the aircraft hidden both towers, of course. Right,
 
<strong>Keri Wyatt Kent ** 31:13
right. Well, you know, it's interesting, I remember back when, when email was first starting, people would forward. Oh, here's something, you know, they have some story. I'm like, that's not true. Was before Facebook. So I'm showing my age. But before Facebook, people would email you, you know, these sort of urban myths and, you know, telling you different things. And I would email back I was like, I was fighting for truth. I'm like, this is false. It is not a true story. You shouldn't forward things, because you just heard it or somebody sent it to you do your research. It's not true. And social media has taken that to the nth degree, you know, of more and more stories that are not true. And I feel, especially as part of my faith, Mike, I feel like if truth matters, it really matters. And a lot of times I find people of faith are the ones who are forwarding the, you know, conspiracy theories or the you know, template urban myth or even that's one about the dog right. It's a feel good story. Oh, that sounds like Lassie, you know, kept running into the burning building to save the people. And you want it to be true, but it's, it's not and it's, it's not good to even a heartwarming story like that. It's not good to just forward things that aren't true. And I think our our culture has lost its grip on what is true, you know, if you try to counter people's argument about all sorts of things, you know, politics or the pandemic or whatever with truth, they accuse you of like believing the lies on both sides. So it's, it's a challenging time to, to tell stories, because truth does matter. But it seems to be a value that's sort of eroding in our culture.
 
</strong>Michael Hingson ** 33:09
I have to do this speaking of Lassie, he never she never did save Timmy from the well. But she did save Timmy from from bear and from this attack and all sorts of things and the this was in this brief article I read in the end of the article was did a pretty anybody ever tell Timmy and his parents maybe it was time to move?
 
<strong>Keri Wyatt Kent ** 33:37
Yeah, we should just like be a little more careful about all of this he was unsupervised. When he preps he shouldn't
 
</strong>Michael Hingson ** 33:49
share a parenting discussion there that. Oh, gosh. But yeah, but But blasey never did save Timmy from the well. But anyway, there are urban myths, right? It's another urban myth of sort of like Fibber McGee and Molly now I'm dating me, but I never did listen to Fibber McGee and Molly growing up. I collect old radio shows. And so I listened to that show now. And anyone who knows anything about Fibber McGee and Molly knows that they have a closet that whenever Fibber opens the closet, everything comes falling out. And that's what they remember about Fibber McGee and Molly, but it only happened a couple or three or four times a year. It didn't happen in every episode, but it's what people remember. And it is a pretty funny skit whenever it does happen. Yeah, but but we we do glom on to these myths, and these these thoughts and they take over our memory, whether they're true or not, and I'm sorry, I've never bought into the concept of alternative facts. Because you it is a fact or it's not and there isn't an alternative if it's an alternative. It's not a fact. Yeah, and that It could be a different argument, but it's not a fact. People have forgotten that. Right.
 
<strong>Keri Wyatt Kent ** 35:05
And that's I think the nature of, of sort of insidious lies is that they have a little element of truth, like the story about the dog that you mentioned, or, you know, there's, there's certain facts can be twisted, to tell to change the narrative, right. So again, you have to have discernment and try to not let your fear get the better of you, I think that's part of it is people hear something, they don't understand it, and they misinterpret it. And then their fear takes over.
 
</strong>Michael Hingson ** 35:43
And some of them misinterpret it deliberately. But it is, it is part of society. Today, there is a whole set of theories about how the government really took down the towers, the twin towers of the World Trade Center using microwaves and other things, and some physics arguments are used and so on. But there, there's a lot that's left out of those theories. And the bottom line is that when it all comes down to it, the experiences of the people who were there ought to count for something. But the conspiracy theorists ignore that. And so they, they choose to put these things forward. And one person's written books, and others have told stories on speeches and so on. But the reality is, what happened is what happened aircraft crashed into the buildings. The resulting fuel explosions further damaged the infrastructures. And the buildings eventually collapsed. And there's no getting around that. Yeah, but people like to try to create mountains out of molehills
 
<strong>Keri Wyatt Kent ** 36:54
or change the narrative in some way to make it not wanting to deal with the fact that I think we for for years, the United States kind of felt like we were immune, or we would never get attacked on our own soil. It was, you know, wars were fought somewhere else, not on our land. And so wanting to believe that means people would come up with outlandish ideas to you know, sort of explain away the idea that, that we were being attacked, you know, that somehow it was some sort of sleight of hand that the government was doing or something and, you know, so that, that I just when I think about what motivates people to like, come up with something like that. I think a lot of times people didn't want to believe that, that we would be attacked on our own would be attacked. Yeah. Yeah. Well, you're
 
</strong>Michael Hingson ** 37:54
working on a number of projects now. And I'm Chris, that brings us a little bit to what, what brought us together. On an earlier podcast, we had a chance to meet Susie Florrie who wrote thunder dog with me. And it was a very collaborative venture was a lot of fun. And then this past summer, I began looking at writing another book. And Susie didn't have time to work on it. She's finishing a master's program. And I assume she's still planning on going on to the Ph. D. program, isn't she? Yeah, she is. She is she's, she's got lots to do right now. Scholar is, and she introduced us.
 
<strong>Keri Wyatt Kent ** 38:38
Yes, yes. He's a longtime friend. And we have, I was delighted that she introduced us, Mike.
 
</strong>Michael Hingson ** 38:45
So we started writing a book proposal. And the idea was that as I have traveled the world and talk about the World Trade Center, and talk about my experiences, and what I did, I did not ever spend time really developing in a program to teach other people how to accomplish the same sorts of things that I did, which in a nutshell, is basically saying, I haven't taught people how to learn to control their fears. And, and somebody suggested to me to call the program and so on blinded by fear, because that's exactly what really happens. We get confronted by unexpected life changes. All of us with the pandemic today. The World Trade Center, 20 years ago, the Pentagon, any number of things that have happened and we become blinded, we become paralyzed. We don't know how to make decisions. We can't make decisions, because we're confronted by this thing that seems overwhelming to us, whatever it is. And it doesn't need to be that way. than the fact is that I think some people believe we're wired to be this way, we're wired. But but in a sense, we're not. We've been taught by our parents, our peers, everyone around us about fear, but we've never really collectively been taught how to control it or not be totally blinded by it. So we, you and I started writing this book. And now of course, we've submitted a proposal. And we have a great working title, I like the title you came up with, which is a guide dogs Guide to Being brave, which is more positive anyway. But tell me what what you think about this book, or what it can do, and kind of your thoughts about the whole process that we're going through.
 
<strong>Keri Wyatt Kent ** 40:42
Mike, I was so excited when, you know, Suzy introduced us. And we started talking about this idea, because I do think people are, they want to live a courageous life, they want to not let their fear control them or blind them. But they need help. And so I feel like this book is going to give them some very positive, doable, suggestions and guidance on overcoming what fear does to us, we're gonna feel fear, it's a human emotion, it's a response, and it's a part of life, it's there to protect us, right? You know, we, if we didn't have fear, we drive on the wrong side of the road, or, you know, we do things that take unnecessary risks, so, but we, a lot of people, let their fear paralyze them, or blind them, or whatever they don't, they don't want to take unnecessary risks, but then sometimes they don't want to take any risk at all, or they tell themselves stories, oh, you know, the government took down the buildings or, you know, they're trying to control you, they're gonna microchip you with the vaccine, or whatever, they make up stories that, that keep them from living a full life. And when we live a brave life, it's a more meaningful life. And so I feel like that's what we want to give people with this book is, is how can people live courageously, not just to say they did it, but because it makes for a better life. So I'm excited to you know, find the right publisher for this book and to the process of writing, I think, will be just a learning experience for both of us and a lot of fun. So and I think the book will help people when we get it finished.
 
</strong>Michael Hingson ** 42:33
Bravery does not mean that you take unnecessary risks. Bravery, means, to me, at least in part, that you don't live a risk free life, but you live a life where you do move forward, and you don't let what occurs to you, panic you and keep you from moving forward, and that you also are brave, if you step back from time to time, and look at what you did and say, did I make the right choice there? Or should I have done something different? Or what did I learn from the choices that I make? And we are, as a society rarely, self analyzing?
 
<strong>Keri Wyatt Kent ** 43:16
Yeah, to take us, I love that to take a step back and learn. Because otherwise, we're going to repeat our mistakes, right? And living your right Living Courageously doesn't mean haphazardly risking things without thinking them through. But taking the time for some self examination for some reflection on our life. And that's a lot of what I've written about my whole career is, you know, taking time to slow down and to reflect. And in those moments, we can decide to be to be brave, because we can go Oh, right now I'm feeling scared. But I can look back at, oh, I've done this before, and I managed to just fine, you know, and as a result I can I can move forward with with courage and confidence. And so I think that's part of what we're, you know, as we've talked about the outline, and we've been working on that, you know, the whole idea of, of mindfulness and reflection and taking time for just examining our own fears. And I think a lot of times you can when you're feeling scared, notice your own thinking, Oh, look at me, I'm feeling nervous, like what's going on? What am i What's the worst case scenario? If this happens, then what you know, but if, if it doesn't turn out badly, then I could have a lot of positive results. So I think this book will help people to do those things.
 
</strong>Michael Hingson ** 44:47
I hope so I'm looking forward to moving on with the book and and what it will bring. It's going to be a great adventure and I regard life as an adventure anyway, so This is just another part of it. And I'm looking forward to the fun that we will have with it. And I hope that we, indeed will be able to help others recognize that you can control your fears, you can be in very tenuous and very dangerous, if you will situations, at least to you. They seem dangerous, and they might very well be. But the reality is that you can control your fear. And you can use it to help you make better decisions and be able to focus.
 
<strong>Keri Wyatt Kent ** 45:36
Right, right, exactly. So it
 
</strong>Michael Hingson ** 45:39
will be a lot of, it'll be a lot of fun to see how all this goes. And neither of us knows what the ending of this book is gonna be yet, but it's gonna be a lot of fun.
 
<strong>Keri Wyatt Kent ** 45:49
That's what I love about writing, Mike, you know, when I write, every time I've written a book, I've had an outline of how to plan. But as the project unfolds, even as you're writing about something, you gain new insights, I think God gives you a you know, ideas, but also, as you explore what you think about something, you're thinking evolves, and it does go in directions, it's an adventure, publishing, writing is an adventure. And it's fun, because you're learning as you're doing it, I think that's why I love my job is I learn I learning is one of my like, on strengths finders, it's one of my top strengths, because I love to learn. And I writing allows me to learn about all sorts of people about all sorts of topics. And so, and when we take the mindset of a learner, and we stick open and curious, I think that also is a way of addressing our fear, we are less afraid. If we let go of feeling like we have to have everything in control, we have to know everything, we're just learning. And that's, that makes life more interesting and less scary.
 
</strong>Michael Hingson ** 47:06
One of my favorite sayings that that I've adopted, and I don't think that I probably was the original creator of it, but I don't know where it came from, is don't worry about what you can control focus on the things you can and the rest will take care of itself. I know that that's what I heard, said to me, when I was running away from tower to collapsing. And then of course, we talked about that in Thunder dog, which is, which is my book. And and I tell the story of how I believe very firmly that God said to me, don't worry about what you can't control focus on running with Roselle and the rest will take care of itself. Because that was probably the time that I came closest to panic. But even then, I focused. And I did hear that voice saying that. And the reality is that following that advice was what kept us going on Tuesday, as we ran from the tower, went into a subway station and came out and so on. But ever since I keep hearing people say we should get back to normal. And even today, talking about the pandemic we we hear people talking about, and the news media says we've got to get back to normal, normal will never be the same again.
 
<strong>Keri Wyatt Kent ** 48:28
Every day, that's true, whether we're in a pandemic, whether we're being attacked, whether or it will never be the same because life unfolds that way. And we have to just constantly adapt to change. And I think when we realize that, and I think you know, we're going to talk about this in our book, our upcoming book, when we are willing to go Oh, Today's a new day and there's things to adapt to and change then we can there's less angst you know, we're not going Why isn't like it used to be because it used to be is not today's today, like it's it's not used to be so yeah, I agree. We were not going to go back to normal. There never was a normal, it's each day brings us new adventures. And if we embrace those, then we live a better life.
 
</strong>Michael Hingson ** 49:18
So you have other projects that you're that you're working on. And I know you and Susie worked on one, didn't you?
 
<strong>Keri Wyatt Kent ** 49:25
Yeah, um, Susie and I have have done some things together. And I'm also I just I think I told you about the book with the business woman that just came out. It's called trust your voice. And my Christmas Devotional just came out. I'm also I'm also editing a book for another friend of yours. And we're working on a book proposal for him. So I'm constantly you know, working in writing on different projects, but um, but I'm looking forward to, you know, helping you right ears. And it's it's fun to be able to have all these people who I help them write their stories and help them. Share them with the world. It's it's, it's a fun career.
 
</strong>Michael Hingson ** 50:11
Susie told us a little bit about going to Ireland and and she talked about the story of the donkey whisperer and so on. And you you went with her on that trip, didn't you?
 
<strong>Keri Wyatt Kent ** 50:23
That was so fun. Like it like you, Mike. I'm an adventurer. So Susie called me and said, Hey, I'm going to Ireland in two weeks Do you want to come with? And I said, Yes. So I got a you know, and then I got to meet she's, um, she's got a book coming out called sanctuary, right. And it's about a Donkey Sanctuary in Ireland, and the man who started that in his son's story of falling away and coming back. And it's a wonderful story. And I got to meet Patrick, the man who is the book is about, we went exploring, driving around Ireland, it's, they drive on the other side of the road from where we live. And Suzie was great. Driver, I was the navigator, which, you know, but we, we just had such a wonderful time. And we stayed in this little cottage where we both like, did some writing work, but also we were exploring castles and little towns, and it was absolutely great. So we had a fun time doing that. But
 
</strong>Michael Hingson ** 51:28
yeah, and never saw a single leprechaun.
 
<strong>Keri Wyatt Kent ** 51:32
We didn't however. So there's a funny story. So they, they don't talk about leprechauns as much in Ireland as they talk about fairies. And fairies are not like Tinkerbell they're more mischievous, they're, they're more of a, they can maybe wreak a little bit of havoc, if you're not if you're, if you get on their bad side, or whatever. And so I had been taking some pictures with my iPhone. And one of the things if you're shooting into the sun with an iPhone, there's a little.of light that it looks like a little green dot that sometimes shows up in your pictures. And with the, the iPhone also has this thing called Live where you can hold your finger on the photo and it moves a little bit, it's actually shot a short video for your still picture. And so in one of the pictures that I had taken, I think at a graveyard because in for some reason we were looking at old cemeteries because they're, you know, the graves are like, hundreds of years old. This little dot was in the picture. And I showed it to some of our friends in Ireland. And they're like, I'm like, what is that? It's weird. There's this little dot moving around, like, what is it? They're like, Oh, it's a fairy. Okay, might be, who am I to say? So
 
</strong>Michael Hingson ** 52:54
it was a real question is do you see? The real question is do you see the dot whenever you take pictures over here? Yeah, well, I
 
<strong>Keri Wyatt Kent ** 53:01
I looked it up. And apparently there's some trick of the the lens on a on an iPhone that if you're shooting into or at a certain angle to the light, it's going to <a href="http://the.is" rel="nofollow">the.is</a> there and I have seen it other places. But I, I kind of like the idea that that in those pictures, there's a fairy
 
</strong>Michael Hingson ** 53:18
fairy and no matter where I am, right, so the fairies are all over. They're not just in Ireland. And it's just that people don't recognize them. And on our way to me,
 
<strong>Keri Wyatt Kent ** 53:28
yeah, I think you know, there's powers that be maybe, but maybe perhaps the fairies are everywhere. And only in Ireland, do they? Do they acknowledge
 
</strong>Michael Hingson ** 53:37
and really acknowledge them? Yes. Well, I was in Ireland, back in 2003. To do some speaking and work with the Irish guy dog school. I never did encounter fairies. And I never did encounter leprechauns. People said don't go out at night. The leprechauns are there and they're not necessarily nice. And I figured, well, but I don't need any wishes. So I could make peace with leprechauns. I never met any.
 
<strong>Keri Wyatt Kent ** 54:04
Oh, that's too bad, you know, but maybe they were there, but you just didn't get to encounter them? Well,
 
</strong>Michael Hingson ** 54:10
I'm sure you know, I'm sure they were there. But they are they, they chose not to make their presence known. So that's okay. Yeah, so you have but you have lots of projects you're working on. Now, as you said, you're working on one with a person that I know. That's is that a memoir or biography or what
 
<strong>Keri Wyatt Kent ** 54:29
it's um, it's a memoir,
 
</strong>Michael Hingson ** 54:30
it's what's the difference?
 
<strong>Keri Wyatt Kent ** 54:33
Um, well, a biography can be written by by somebody else. But an autobiography is written by yourself but a autobiography tends to kind of go chronologically you know, I was born here and then this happened and it's kind of a catalogue of your life whereas memoir focuses typically on a season or a specific event like your dog, your book, Thunder dog was a member More of a specific event that days 911. And what happened there, but then it wove in parts of your story of, of growing up and how your family handled your blindness and some of the it also woven information about the abilities of blind people and how they, they don't sometimes get the opportunities they should, in the discrimination they face and that sort of thing. But the hook or focus was on that particular day. Some people do what's called a stunt memoir, I think of there was a book called by a Jewish man written called The Year of Living biblically. And he went through the, the, the Bible, especially the Old Testament says he was Jewish. And he tried to do all the laws that were written in the Bible. And, you know, wearing a prayer shawl and you know, doing sacrifice, sacrificing an ox or something like you went and did all the old, you know, all law things in the Torah. And he wrote about, and he's very funny guy, so he tells his own story, but he set himself up to do a stunt, so to speak. So a memoir focuses on a season, or sometimes a stunt, sometimes in a specific event. Whereas autobiography is basically like a catalogue of your whole life.
 
</strong>Michael Hingson ** 56:31
Got it? So this book that you're working on is a little bit more memoir ish.
 
<strong>Keri Wyatt Kent ** 56:37
Yeah, for sure, it tells his whole story. But, um, if we can, I guess we could just tell you, you, you referred me actually to this man, who is also he lost his sight in, in a in an accident, as a soldier. And it's so it's a story of his overcoming the challenges, you know, and a change, he had big dreams of being a part of the, you know, police force in his native country, and then, you know, kind of had to change his direction. And just the things that he overcame. So it's, it's, it's his life story, for sure. But it's a memoir, because we also want to try and like, connect his story. I think my more focus, you know, we talked about, we've been talking a lot in this conversation about connecting with the reader and having the reader see themselves in your story. And so I think his overcoming of a lot volunteered to learn, learn braille, learn to walk with a cane and learn English all at the same time in a culture that he was unfamiliar with. And, and so I think that, you know, sort of that overcoming obstacles in your life theme is one that readers will relate to, even if they're not somebody who's blind and having to learn English.
 
</strong>Michael Hingson ** 58:05
So and he has accomplished all those tasks. Yes, yeah.
 
<strong>Keri Wyatt Kent ** 58:08
He's, he's got a great job out in Nebraska now working with, with helping other blind people. And yeah, he's an amazing, he's an amazing person. So it's been fun to talk with him and learn more about him as I'm working on that proposal.
 
</strong>Michael Hingson ** 58:25
Well, anxious to see how all that comes out and see the book when it's published. Well, I want to thank, I want to thank you for being on the unstoppable mindset, clearly an unstoppable person. And I appreciate all of your stories and the time that you spent with us. If people want to learn more about you, if they want to reach out to you and maybe talk to you about helping them with a book project of some sort. How do they do that?
 
<strong>Keri Wyatt Kent ** 58:52
You know, I help people. I'm a publishing adventure guide, and I help people tell their powerful stories. So my website is a powerful <a href="http://story.com" rel="nofollow">story.com</a> a powerful story calm, they can also find me at Carey Wyatt can't calm that's a little harder to spell so. So a powerful <a href="http://story.com" rel="nofollow">story.com</a> is where you can connect with me I have a blog and information about my projects and a way to contact me there. So I would love to hear from, from our listeners about if they're interested in writing a book, if they're interested in writing at all. I try to mentor other writers where I can I'm going to be speaking at a writers conference out in California in February on self publishing, so that's another way west coast Christian writers you can find out more about that by going to West Coast Christian <a href="http://writers.com" rel="nofollow">writers.com</a>. So lots of ways to connect with me.
 
</strong>Michael Hingson ** 59:49
Well, I hope people will and I want to thank you for being with us today and spending an hour with us talking about what you do in your life and your insights and I am looking forward To see how we are able to progress with a guide dogs Guide to Being brave, and I hope that we'll get some good news on that soon and we will start to really get serious about writing it. Right?
 
<strong>Keri Wyatt Kent ** 1:00:11
That's a thank you anything to write it in my plan for 2022 is to write the guide dog help you write the guide dogs Guide to Being brave. So we're hoping that we'll find a publishing home for that that would be, that'd be great.
 
</strong>Michael Hingson ** 1:00:27
Well, thanks again. And as always, for those of you who are listening, if you have any thoughts or want to ask questions, or reach out to me feel free to do so. You can reach me at Michael H I   M I C H A E L H I at accessiBe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. MichaelHi@accessiBe.com. We hope that you enjoyed this podcast to the point where you will give it a nice five star rating wherever you listen to podcasts. If you'd like to subscribe or learn more about the unstoppable mindset, please visit Michael Hingson M I C H A E L H I N G S O <a href="http://N.com/podcast" rel="nofollow">N.com/podcast</a>. And we thank you all for listening. And we hope that she'll be back with us again next week. We're getting close to Christmas. And we'll do some adventurous things around that as well. So thanks very much, Keri, and thanks very much everyone for coming to unstoppable mindset today.
 
**Michael Hingson ** 1:01:31
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Powerful Writing: Helping Others Share Their Stories with Keri Wyatt Kent</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/85cdfe48-19da-4157-b218-cf5b1195c09f.mp3?source=rss&amp;ext=asset.mp3" length="38080836" type="audio/mpeg" />
<itunes:episode>12</itunes:episode>
</item>
<item><title>Episode 11 – Accessibility Gap (part 2): Different Disabilities, Same Goal with Josh Basile </title>
<guid isPermaLink="false">https://pinecast.com/guid/c5269ad2-2e0c-435e-a423-fda0f1881b1a</guid>
<pubDate>Wed, 08 Dec 2021 12:00:48 -0000</pubDate>

<itunes:duration>01:01:05</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/714f49f4-7167-45b3-aeb8-f8ce78c9b6a2/Unstoppable_Mindset.png.jpg" />
<description><![CDATA[<p>More often than not when we think of web accessibility we think of the challenges blind people face with inaccessible websites. In fact, the lack of web accessibility encompasses all disabilities.
 
Our episode this week is the second part of a webinar series I conducted for accessiBe.  This week we will present The Accessibility Gap part two. You will meet Josh Basile, a C4-5 quadriplegic, who will discuss the challenges he has with the internet. Josh will show you from his vantage point why businesses and companies should make internet accessibility an important part of their presence on the web.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong>
Meet Josh Basile a C4-5 quadriplegic, power wheelchair user, disability rights advocate and lawyer. In 2004, at the age of 18, Josh was paralyzed below the shoulders in a beach accident. Soon after he formed a 501(c)3 to empower newly injured families through <a href="http://SPINALpedia.com" rel="nofollow">SPINALpedia.com</a> and its 21,000 paralysis-related videos. As a medical malpractice lawyer and disabilities rights advocate, Josh serves persons with disabilities both in the courtroom and through policy initiatives. As a community leader and change-maker, Josh works tirelessly to improve the quality of life the persons with disabilities and to continuously break down existing barriers to access and inclusion. To improve web accessibility and usability, Josh joined accessiBe and that accessFind initiative as the Community Relations Manager.</p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong>
**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
A pleasant Good afternoon to everyone wherever you may be. I'm Michael Hingson. I and I am here hosting the webinar series we call the Accessibility Gap in CO hosting and with me today is Josh Basile. If I could talk straight, I'd be in good shape. Josh, welcome.</p>
<p>**Josh Basile ** 01:38
Thank you, Michael. It's great to be here. today.</p>
<p>**Michael Hingson ** 01:42
We're excited about this series of webinars because it talks about something that most everyone isn't addressing. And that is this concept of the accessibility gap. Last month, we did one, our first in the series with Curtis Chung, who is a well known assistive technology expert, a longtime consumer advocate. And we talked about the nature of the gap. And basically what we discussed last month was that there is a very significant gap between on the Internet, what exists, and the number of people with disabilities who can access what exists. And that gap grows wider every day, as more and more websites are created that are inaccessible to those of us who happen to have a disability. The world, the industry, and most all of us are not doing anything to bridge that gap. And we thought that today, one of the main ideas that we can talk about and one of the main objectives we have is to make you aware that it crosses disability lines, it isn't just blind people, although we tend to be pretty visible at dealing with the accessibility gap because of the fact that we don't get a lot of access to content for a variety of reasons. But no one thinks about the fact that it goes further than that, and that it isn't just blind people. So Josh happens to be a quadriplegic uses a wheelchair. And I've mentioned last month my wife has a paraplegic who uses the chair, but she doesn't have a lot of the issues that say Josh does, and Josh will talk about that. For my part, I have been blind my entire life. I have been using the internet, since it's been around I have found some websites that work pretty well have found a lot of websites that are not very accessible and don't work pretty well. And more recently, even finding that some of the websites that I can access, when people actually do the work of remediation of those websites. That is they work to make them accessible. A lot of content becomes visible and usable for me that I've never been able to access in use before. And I'm sure that Josh also has lots of stories about that. So Josh, why don't you introduce yourself a little bit. I think some of the people here know my story more than yours. So why don't you go ahead and tell us about you.</p>
<p>**Josh Basile ** 04:14
Thanks, Michael. So, hi. Hello, everyone. I'm Josh basil. So just let you know about my journey. I grew up in Maryland, and was an avid tennis player and loved all sports. And after my freshman year of college, this is back in 2004. I was on a family vacation at the beach and a wave picked me up, threw me over my boogie board and slammed me on my head that day I shattered my neck. I was facedown in the water unable to turn over. And luckily my friends saw me floating and they pulled me onto the sand and that was the start of being a sea for fact quadriplegic. I'm paralyzed below the shoulders. So I use a mouth control to operate my computer, I do have enough movement in my hand, that I'm able to operate my joystick, I can't even lift my hand off my joystick. But that's my level of injury. But I never let my spinal cord injury or my unique abilities stop me from moving forward and continuing to wheel after my dreams, I ended up going to community college after my injury, then went to undergrad, and then went to law school and graduated magna cum laude without ever flipping a page with my fingers. Technology's pretty amazing. And I think a lot of what we're going to talk about today is how technology is advancing in beautiful ways to bridge the accessibility gap. I have a nonprofit called determined to heal. And we help simplify the transition for newly injured families through information, videos, through adventures. We just try to live with an adventurous spirit, adventurous wheels and, you know, keep moving forward. There's no point to really reinvent the wheel. others in the community can show you what's been done before you and give you ideas on how to customize your journey forward. Mike, thank you for letting me have an opportunity to speak.</p>
<p>**Michael Hingson ** 06:11
Well, Josh, let me start by asking you a question. Because I'd like to really hear it from your perspective. What, what do you feel is the accessibility gap? How would you break it down? If you're dealing with it in terms of all of us?</p>
<p>**Josh Basile ** 06:26
I think the simplest way to think of the accessibility gap is we have accessible websites, and we have inaccessible websites that exist. And the gap is what's that divide? What how is it growing? Is it is the gap coming closer together? Are you getting to put more inaccessible websites, or they're getting to be more accessible websites at any given moment. And unfortunately, the gap is growing in the opposite direction, every single day, every single second, there's more inaccessible websites being launched than accessible ones. And it's just it's not the direction we should be moving in. It's unfortunate, but so much of it is because so much of the content management systems that exist out there, make it so darn easy to build websites no longer with manual coders that know how to build it right from the beginning. And right now it's just anybody can go and plug in and pull over and build a website with a click of a button and not actually put in the accessible elements needed for people to explore, understand what's in front of them, and be able to really, truly experience a webpage as any person without disabilities experiencing it.</p>
<p>**Michael Hingson ** 07:43
Let me add to that the gap is not only in the actual fact that websites are inaccessible in the number and the in to some degree, the percentage of websites that are inaccessible is growing. But we have another gap, which is really what leads to the title of today's webinar, which is different disabilities, same goal. The fact is that while people are making their websites and as Josh said is becoming easier and easier to do, what we're not seeing is any major effort on any level, to make business owners who make websites more aware of the need for accessibility. And we're not seeing those who really should be involved in addressing the issue. We're not seeing them increase awareness. Programmers aren't learning about access. The schools aren't training coders and programmers about access the content management systems that Web site creation systems, especially the ones that make it easy, like a WordPress or site builder and any number of other systems that are out there. They're not mandating access, and they're not incorporating access right from the outset. And the reason is because of the real gap that exists, the awareness gap. There's not much of anything being done to address this whole concept of awareness. And that is what we really need to do. I don't think, and I'm sure Josh, you would agree. And I want to hear you and what you say about it, but I don't think that anybody really Mullah is malicious and they're ignoring making websites accessible. They just don't know Don't you think?</p>
<p>**Josh Basile ** 09:44
Yes and no, I think there's many different sides of the coin of why people don't make their websites accessible. One is definitely an awareness issue. before my injury, I really didn't know anybody with a significant disability. And you know, my injury gave me a new perspective, a new way of experiencing the world, for me a new way of seeing the world, in so many different things that I never knew, or was concerned about. But a lot of the times, it's, you know, as you're building a website, so much of the business world look at it, like, it's, it cost me, you know, $100 $200 to build a website, and to make it accessible, it might cost me 10 times that amount, or even more, and then they make decisions on money, which, you know, in respects, it's, if it could be done right from the beginning, you wouldn't have that issue. Or if you rely on other types of solutions, that you can get it done in a much more financially feasible manner. But I think so much of it, like you said, is basically not knowing, not being aware. But I think there's definitely a lot of different factors that contribute to why the internet is not accessible.</p>
<p>**Michael Hingson ** 10:57
But I think that the majority of people if they understood, things like 20%, of all people are one out of every five persons in the world has a disability. And most of them can't utilize the web, the way the other four out of five can. If people who are creating websites understood that one out of five people aren't able to take advantage of their websites and thus do business with them. They would be even if it's just a financial motivation, want to make websites accessible, but it still goes back to that level of awareness that they don't know that and they don't know about accessibility, most people don't. And unless they have direct interaction, they probably won't. Until the time comes, that disabilities truly become a topic that we're as a society willing to discuss and bring to the forefront. In the past several years, we've certainly heard a lot about diversity with issues regarding women like women in Hollywood, we saw a lot of that dealing with the Oscars last Sunday, or different races and so on, and how all of that is changing. And that landscape is changing. But the landscape for persons with disabilities still is not because the mainstream of society has yet to decide to make its mindset inclusive, that to bring all of us in for whatever reason, it still is that way. And I think that's something that that we need to deal with. And hopefully things like this webinar will help raise some awareness and find that more people will become aware, because I do think that mostly people, if they understand want to do the right thing. The other part about it, Josh, is, as you said, it needs to be inexpensive, and it needs to be easy to make happen. And the reality is that there are a lot of people who have found some pretty easy solutions that have made their websites accessible, they feel that it has no one has objected to the websites, since they've put technology into play that makes their website accessible. So they're happy. And they're able to go on and do their business. And of course, that works until something doesn't like the the website server goes offline or something like that, then they don't have a website, or it can be that somebody says, you know, I tried to do something on your website, and I couldn't make it work. Can you help me with that, or they people will speak up and say, we have an issue. And then when that happens, the good website owners will address the issue. And hopefully that they have resources to make that happen.</p>
<p>**Josh Basile ** 13:52
When it's about the fact that businesses just are not are not tapping into the disability community. If you have one out of five different potential customers that could potentially benefit and purchase or access the information on your website. Why wouldn't you want to reach that audience that we're talking about billions of dollars of untapped customers that because a website's not accessible, that they can't fully reach that audience. And even studies have been done over the years that the disability community is the most brand loyal community in the population in the entire world. Once we are treated properly and cared for and acknowledged, we go back and back as repeat customers, to these businesses. And it's not only just us, it's our family members. It's our friends, because we speak about it. We talk about Yeah, we went to that place and treated as well. And we go back and again, we invite people there we let them know. We love being mentors to other community members.</p>
<p>**Michael Hingson ** 14:59
So tell them So tell me, why is there such strong brand loyalty when that happens,</p>
<p>**Josh Basile ** 15:05
because if you look, you know, there's 350 million websites in the United States, or that's tapped in with with within the United States. But yet, less than 2% of those websites are accessible. So just thinking about just businesses in general, when you only have a select few of businesses that truly speak and serve our community, you remember those, and you go back to those, because that's where you're going to get the best experience, you're going to get an experience with less struggles, less frustration, it's just going to be easier. And that's what customers want. And that's what persons with disabilities want. That's what anybody wants.</p>
<p>**Michael Hingson ** 15:51
One of the one of the strongest messages that any good salesperson learns is when you establish a rapport with your prospects and with your customers, when you get them to feel like you're speaking to them, not pressuring them, not just trying to, as a lot of people would say, buy used car salesman, sell them, but you're speaking to them, you are concerned about them, they're going to pay attention to you. There's so many examples of that if you deal with people in real estate, the good real estate agents will tell you that, although we may have sold someone a house, the fact is that if we keep in touch with those people, if we know what's going on in their lives, even though they're not going to buy from us for a while because they're not moving. They'll refer other people to us. And when they do need to move, they will remember us and they will come back to us. And and the reality is that works when you have that genuine concern. And the the 2% of websites that are accessible, are transmitting a message, we care, we are working to make ourselves available and accessible to you, whoever you are. And the result is we're going to be brand loyal. And we are brand loyal to those people that really touch us and talk to us. And that is I think one of the most important things that we as people discussing this today and people who create websites, and more important the people who are going to be involved. And the companies that are going to be involved in fixing websites, the most important thing they can know is it really is about the consumer, much more than the business. Because you may get a business as a customer. But ultimately, it's about getting the consumer, the users of those websites to both the accessibility that has been created. And then obviously, the products that you want. My favorite example that I came up with just on the spur of the moment, once a couple of weeks ago is that you can have websites that people work on and do things with and supposedly make accessible. But if consumers have a problem with it, it's like cat food. If you are a company that manufactures cat food, and you sell it to your customers, that's really great. But it only works until the cat tastes it. And if the cat doesn't like the taste of it, and if that tends to be a general consensus, you've got a problem somewhere until you please the cats, nothing's going to work. You know what I'm saying?</p>
<p>**Josh Basile ** 18:47
Absolutely. So I think so much of having an accessible website, just talks to like, like you said about caring, about respecting about just inviting someone to have a seat at the table, or to really open the door enough to let somebody in, that might be peeking in, because it's not fully accessible. And, you know, in order to truly experience a website, you need to experience all four corners of it, you need to experience all the pages, if you can see the product, you can read about the product, but you can't check out and purchase the product. You know, that's just half of the picture. That's half the half of the puzzle. And you know, that's the trouble of some websites. You know, you just can't navigate the full thing without you know, calling in a family member or friend to help you get across and to tell you the truth. Not everybody has those people next to them to help them at any given moment. So it's making the website accessible is just so important. And right now as the accessibility gap is going in the opposite direction. It's something that we need to do. And like right now we're talking about the issues which is the first stage of have an understanding that there is a major problem. And then it allows us to figure out solutions on what we can do to bridge that gap, and how we can work together as a united front to bridge that gap. And I'd love to talk a little bit about how we've done this well in the past, and how we haven't done it well in the past, within the disability community.</p>
<p>**Michael Hingson ** 20:23
Sure, but before we do, can you maybe give us a couple of stories of your own experiences, or what you've what you've experienced or seen about people who've had real accessibility gap problems in your community, and then I'll tell a couple also, well,</p>
<p>**Josh Basile ** 20:40
so too often, the way that I've seen this, experienced it, and just witnessed it from the history lessons of diving deeper into the wall into kind of the past, is that the disability community, as always, or for the most part, in an afterthought, products are rushed to market industries are created. And the disability community is not thought of until years later, when we basically, let's say, with with build, building a building, like before the ADEA was existed, buildings were built, and you know, if they were built accessible is one thing. If not, you know, later on, they would create a ramp to let somebody in. And probably the best industry right now that you look at it in recent years, is the ride sharing industry, the Ubers, and the lifts of the world, they basically came onto the market, crushed the taxi industry, which had regulations on accessibility, and then basically came into this new ride sharing world and had zero accessible vehicles out there for persons with disabilities. And it made it so hard to, to get picked up if you run a power if you're in a manual wheelchair, and really almost impossible if you're in a power wheelchair. And now, as years go on, enough persons in the disability community have spoken loud enough, and enough things have been getting into the media. And now these companies are starting to say, you know, we want to help this customer base now that we're being forced to. And, you know, we don't want to force businesses to do the right thing. But at the same time, it's the way it's been done over the years. And it's unfortunate. And as the accessibility gap becomes wider and wider, it's just, we need to keep the conversation going to let businesses know that they need to do this.</p>
<p>**Michael Hingson ** 22:37
Yeah, that's a good point. And continuing with the rideshare example. I was one of the plaintiffs in a lawsuit a few years ago against Uber. Because Uber wasn't dealing at all with the issue of blind people with guide dogs traveling in Uber vehicles. Drivers would show up, discover it with a blind person with a guide dog and drive off. And we didn't even know that they were driving off or if we did no, because they said I'm not taking you because you have a dog and I'm not putting any dogs in my car. And they would drive off Uber's response was even at the beginning of the litigation. Well, we don't have any responsibility in that because all we're doing is matching drivers and passengers. So we're not involved in that, well, yes, they are their contract employees, the Uber drivers, we're not letting blind people in with guide dogs and the Americans with Disabilities Act specifically addressed that kind of a concept. So what took a lawsuit, and even now with the lawsuit that was finally settled, there are countless cases of drivers with Uber and and some with Lyft as well, that continue to not accept blind people, even though especially with Lyft, there's been a fair amount of training. I just read a situation last week where a woman after the lawsuit had over eight to 18 or 20 different examples of where Uber drivers would refuse to take her would send the information to Uber didn't get very many positive results, filed a case it went to arbitration and she got over a million dollars because Uber wasn't doing what it was supposed to do. So there's still a lot of resistance in the industry saying you're not going to force us to do something that we don't want to do. And the reality is that shouldn't have to be that way because there's no magic about a blind person and a guy dog that is well behaved going on any or in any Uber vehicle. You know, and that is just as true with the internet and my my example that comes to mind is when target refuse to deal with the internet and making their web site accessible for blind people back in the early 2000s. And it took a lawsuit filed by the National Federation of the Blind, and an $8 million settlement to get target to finally address the issue. It wouldn't have cost anywhere near that for target just to go off and make the website accessible, but they weren't going to be forced. And that's unfortunate, because they were missing up to one out of five persons in the United States or in the world, their worldwide, being able to use the website. And I don't know whether Target has addressed the issue for all disabilities. And I think that's a very relevant point for us to deal with. Your website isn't accessible unless it's really dealing with all disabilities. It isn't just being blind, it isn't just dealing with what a person in a chair a quadriplegic has to deal with, take a person with epilepsy, and they go to your website and start to see a lot of different blinking elements on the site that can invoke seizures, it's just as pertinent even persons who are deaf or hard of hearing, oftentimes without having good captioning. And without videos being captioned, can be a problem for blind people, those same videos, without audio descriptions of the videos, that can be a problem. There's a lot to accessibility. And it is something that we all do need to address.</p>
<p>**Josh Basile ** 26:32
Well, it's the unique functionality that you're saying, of almost, you know, for each person with a disability, we're experiencing a website differently based on our unique abilities. I find it amazing that, you know, we have AI solutions now, that can create profiles, based on your functionality where you go to a website, where if you have epilepsy, you can click a button, and it can turn off, you know, gifts and other types of blinking lights. Or if you have a cognitive disability, it can make that information that's on the page easier to absorb. Or if you have a quadriplegic, you can use keyboard navigation, to be able to get through all the dropdowns and get through all the different parts of the page. And for the blind community. It has so many different integrations with jaws, and screen readers and other things of the sort. The biggest thing that, you know, we have the ability now through technology to have a united front on how we can come together to make websites accessible. Too often, if you look in the history, and just I see it, I live outside Washington, DC. And when I go to Capitol Hill to advocate, it's always every unique disability group advocating for themselves and having a fight with legislators, please help us. But what too often doesn't happen is that we have a united front of all disability groups coming together for you know, a mission to make a particular thing accessible. And I think that's what we need to change with the internet like we are going in the wrong direction when it comes to the widening gap. And the only way to bridge it is if we all come together, persons with disabilities, unique populations of persons with disabilities, persons without disabilities, people that are manual coders, people that are in the artificial intelligence world, the more and more people we come together in the business community, we all unite under a common mission to make the internet more accessible. And we can do beautiful things together if we do that. But the trouble is, how do we get messages like we have in today's webinar out to the world to start a movement to get people involved to get people to have a call to action. And I hope we're starting that right now. And I know other people chimed in about this in the past, but we just got to keep having this conversation.</p>
<p>**Michael Hingson ** 28:55
And you know, it is true that people with different disabilities do have in some senses different needs. And there's relevance in advocating for specific needs. But there are also areas of commonality. And it would be very difficult to imagine that the reality of making the internet accessible for you, is really different than making it accessible. For me. It's all about access. It's something that we all should work on together. And we need to get more business owners and more of the companies that are involved in making the internet accessible to work together. There's not just one way to make the Internet accessible there. There are some who say that there are some who say the only way to do it is you got to code it. You got to do it right. By hand. There are those who say the only way you're truly going to make it happen is if you start with accessibility right from the outset. Well that's definitely true. That is, if everything were such that you could not create or publish an internet website and content without ensuring its accessibility because the technology demanded it, then a lot of things would go away and there would be access. But the reality is, that's not working for us. So the ideal is a wonderful thing. But it is an ideal, and it isn't something that anyone is going to make happen in the near future. So you do have a lot of different other kinds of alternatives and aspects that need to be addressed. So that the fact is that whether it's being done through artificial intelligence, or whether it's being done through manual coding, the goal is the same, the results will be the same. And the deed, certainly that is the need to make websites accessible, is the same. And the reaction, the reality is that should all be a unified front, you know, we'll see, maybe things like the World Wide Web Consortium will recognize that and that is, of course, where a lot of the standards come from. And I guess it's relevant that we talk about standards just a little tiny bit. That is to say, there are standards, there are guidelines, well, not so much standards today as guidelines that say this is what you need to do to have a website be accessible. And those generally rely on putting in codes, and in doing the website accessibility remediation through a coding process. But that doesn't work. Because it's a one by one kind of a solution. That is you got to do it to each website. Well, now we're finding that some companies, and I will mention accessiBe is the one that I know, of course, I'm a little bit I won't say bias, but oriented toward accessiBe because I've seen it. But the fact is, artificial intelligence is a solution that will help make websites accessible, it's doing it. And that makes perfect sense. Because artificial intelligence is all around us in the world, whether we happen to have an echo from Amazon of Google Home, whether we have technologies that that use other ways of interacting with the internet, we have Netflix and other websites that use artificial intelligence to talk about our shopping habits. For heaven's sakes, Apple just updated their iPhone iOS software, because Apple felt that there were too many websites or companies that were invading the privacy of users and looking at what they do, and using that to customize advertising. That's AI, right. So it is all around us. But we all could work together. And we all could resolve and solve pretty quickly this accessibility gap, don't you think?</p>
<p>**Josh Basile ** 32:50
working together is basically everything you said is we have to have many different pieces of the puzzle. In order to do this, we can't just have one piece of the puzzle and expect the whole picture to come out. But with that being said, I'm a big believer, you know, my my world as a quadriplegic, it was 20 3040 years ago, the difference in my life is has always been technology, technology changes everything, for someone that is paralyzed below the shoulders. And when it comes to the internet, I think we're getting to a point where, because of artificial intelligence solutions, we now have scalable ways of really attacking the accessibility gap in ways that never existed before. And it's only gonna get better as we invest more time, resources and energy, like you said, into artificial intelligence, machine learning, all these other components that where we can break down those accessibility barriers, with either just embedding a specific piece of code that ends up going over the website, behind the scenes with computer software, like the manual coding, yes, if you can do it right from the beginning with manual coding, that is an awesome option. But the second that you update that website, you have to go back and make sure that it's accessible again, because if you don't have that accessibility element and for updated information, you know, you're closing the door slowly and slowly on that website when it comes to accessibility.</p>
<p>**Michael Hingson ** 34:21
And that's part of the the challenge that a lot of businesses have is that the only way to do that if you're coding is you've got to keep someone on retainer. And if we use the last year as an example, the pandemic has made that all the more difficult because the money just isn't there to do that. But even in a non pandemic time for smaller businesses that that want to create accessibility if you have to keep someone retained. That's going to significantly eat into your profits. Should you do it. You got to find a way to keep the website accessible but remember part of the justification Is that you're going to have a lot more potential traffic going to your site. And if you start to tell people, hey, my websites accessible, come and see me. People who come and discover that will, because of that Nielsen study that we talked about earlier, will be brand loyal, I can tell you from personal experience, that's always going to be the case. And I've been in sales and marketing, since, well, literally since 1976. But even before then, I've been in sales my entire life, because as a blind person, I've had to sell just to convince people to let me take my diet guide dog somewhere, long before the ADEA, I've had to sell in so many ways, all of us have Josh, you've had to sell to convince people and as a lawyer, you're always selling. And I don't mean that in a negative way you are arguing a case is a sales presentation in a broad sense.</p>
<p>**Josh Basile ** 35:53
For me, it's always advocacy, ever since my injury. So when I was first injured, I was on a ventilator for five weeks, and wasn't able to speak a word, I was only able to blink with my eyes to communicate with my family. And ever since that day that I got my voice back. I promised myself I would never be silenced again. So I've exercised my vocal muscles, my my vocal, my advocacy with my mind to make sure that every word counts. And so much of what we're doing right now is figuring out how can we advocate for a more accessible internet. And we, because we live it, because we speak disability, we understand what we need to do to make this possible. And we need to do it together, we need to have actual solutions that are scalable, and we need to attack the 315 million websites that exist right now to make them accessible is not going to be an easy feat. But the if we don't do something about it, it's just going to get wider and wider. And that scares me.</p>
<p>**Michael Hingson ** 36:56
And it's 350 million, by the way and growing. And that's of course, the issue. I am on some email lists, I've got a cut down on the number of unsolicited emails I get. But I'm seeing a number that talk about how Amazon is changing the way it operates. And so join this webinar to learn how you can set up a sales system with Amazon and sell products on Amazon, even if you don't have your own or how you can set up a system to do this or that or whatever. All of those are websites. And all of those websites come without any specific process of making them accessible. So Shopify is a major marketing system that's out there, and you can get a website set up on Shopify, but the basic Shopify system doesn't, in of itself, create real accessibility, a website might be usable, because the words are there, although we may or may not be able to see the pictures. One of the interesting things about Shopify, having looked at it from the the viewpoint of accessibility is that there is someone who has put something up that says that if you have a Shopify website, here's how you can put accessibility on it. Whether it's accessiBe, or something else, the bottom line is, we mostly aren't paying attention to it still. And that's the gap and it's going to continue to grow.</p>
<p>**Josh Basile ** 38:27
Well, I think that this year alone with the pandemic, just shows how much we we rely on the internet to access the world. We've all been stuck in our homes for so long. Can you imagine, you go to persons with disabilities, let's say you know, everybody that's that doesn't have a disability. And you gave them the problems that we faced with internet accessibility. There would be outrage, people would not people would be so mad that they couldn't access the world. And the fact is that, you know, we've had to live this year with a lot of this and accessibility and it's getting wider. It's I think the pandemic is one of those moments in time that it's going to push persons with disabilities to realize that if we don't do something now, we're gonna I want to say too late, because I think as technology advances, more and more breakthroughs can happen. But we this is the time to do something about it.</p>
<p>**Michael Hingson ** 39:24
Research In Motion was the company that invented the Blackberry, and I know how familiar you are with the Blackberry. But there was one night when their servers dropped. And people went 12 hours without being able to use their blackberries. And I heard and read reports about how people panicked they couldn't get anything done. And it was a night by the way here in the US. Some people committed suicide over it. A lot of people were very stressed because their access to the world as they viewed it was gone. and it can happen in so many ways. For us, the access is gone a lot most of the time. And what we're saying is, let us be part of the solution. Let us be invited to the party, and let us have access. We want to help you make it happen. We're not trying to abuse anyone. But no one should resist the concept of trying to bridge the gap.</p>
<p>**Josh Basile ** 40:31
Absolutely. And so right now, we were about 45 minutes, and I was just looking at, and I would love for our participants, the people at our party, our webinar party to ask any questions, so we can keep these conversations going. So please go to the chat. And let us know your questions. And we can</p>
<p>**Moderator ** 40:50
So guys, we already have a few questions. We can definitely attend.</p>
<p>**Michael Hingson ** 40:54
Let me just before you start, we started about three minutes late. So we'll go until well, I'm on the West Coast, and Josh is on the east coast. So we'll go to 103 or 403. Or we're Gil is it's later than that. Go ahead, Gil.</p>
<p>**Moderator ** 41:10
Yeah, it will start and thank you.</p>
<p>**Michael Hingson ** 41:11
Thank you for being here. Gillen, for staying awake for us. For sure. For</p>
<p>**Moderator ** 41:15
sure. As Michael, it's my pleasure. So we'll start and say that because there were a few people were asking if we're gonna publish this or oracare archive these recording. So we'll definitely be using social assets. Yeah. So the first question we got from the audience, is there a cookbook that define the necessary accessible elements for a variety of cryptic, categorial disabilities?</p>
<p>**Michael Hingson ** 41:42
There is, and Josh can add to it. But again, the World Wide Web Consortium has created guidelines and things that it says needs to be involved in an accessible website. I want to, though say that those standards don't guarantee accessibility. That is to say accessibility goes beyond whatever guidelines that are created to talk about how to code a website, how artificial intelligence can make a website accessible. The fact is a website is accessible if ultimately, it is fully functional and usable. And so one of the examples I would give is, I have a website and I think I gave this example last time, but it's worth repeating. My website was updated earlier, well, late last year now, actually, in August or September. And when it was updated, it was done by a person who I discovered didn't really have a lot of expertise in accessibility. But he updated it and there were images on the website. There were other things on the website. And one of the specifics on the website was pictures of me and my guide, dog, Roselle, who you can for those of you who can see it, Roselle is behind me over my right shoulder. Roselle and I were in the World Trade Center on September 11. And we escaped I was the Mid Atlantic region's sales manager at the time for a company and artificial intelligence when we brought accessiBe onboard. Artificial Intelligence interpreted that image as man in black suit hugging yellow Labrador retriever, which is correct. That's exactly right. But that's not really saying what that image is showing that I would want people to know, what I want people to know is Michael Hanson, hugging Roselle. And, you know, the process will continue to improve. But the standards would have said, if the all tags were put in the image was described, even though it's not what I would want it to be. So there are standards and Josh, if you want to talk about that, but I'm just saying it does go beyond the standard as well.</p>
<p>**Josh Basile ** 44:00
So I think you answered that very well, Michael.</p>
<p>**Moderator ** 44:04
Great. So Michael, we talked about you took you talked about the person who will create your website and this, this is a great, so we're for the next question. Who do you think should be responsible of the accessibility of the website? Is it the website owner or the person or the agencies that creating the website? And how can you? How can you know if your website is accessible or not?</p>
<p>**Josh Basile ** 44:29
In my opinion, I firmly believe we all need to be accountable. If you're a website owner, if you run an organization, if you run a business, you need to understand all of your consumers and you need to serve all of your consumers. So just because so at any given moment, you're always thinking about all these different demographics that you're serving. And if you end up forgetting one of those demographics, you're losing out and and I think the response to ability has to be on those that can be held accountable with the decision makers. And you know, as a decision maker, you need to take the extra time to dive deeper into making sure that your business is reaching the max number of people. And so that's my opinion to that go.</p>
<p>**Michael Hingson ** 45:20
Yeah, I think, ultimately speaking, if you're going to do and ultimately speaking, it would be the website owner, that is they're responsible for their website. And they should be obligated to make sure that their website is accessible. So I think in one sense, they're responsible. But I am also with Josh, we're all part of the solution. So when we discover websites, we should contact the owner. And I'm going to comment on that statement in just a second. But we should contact the owner and say, you know, your website is not accessible. The reality is a lot of us who have disabilities who are in the disabled community of persons with disabilities, we know enough to suggest places to go or what you need to do, we can introduce website owners, and I think that they should be responsible for, for making the website accessible, but we can help with that.</p>
<p>**Josh Basile ** 46:23
A good point there, Michael, it's, you know, it's not just the accountability of the website owner, but us as a community to have that conversation to let them know when it's not, because it's just not I was on a friend's website the other day, and I saw a few broken videos, you know, until he or she knew that those videos were broken, it was gonna go undiscovered control, that owner stumbled upon it themselves. So I think having that discussion about accessibility, you know, brings accessibility to light, and people start making it a point to do it.</p>
<p>**Michael Hingson ** 46:56
I absolutely agree. And I think that the companies that are involved in website access, need to and making websites accessible, need to be part of the solution, in a general way, and certainly, different companies are going to promote their products. But I think they should also provide people with just general conceptual articles, general conversations, discussions about accessibility. And, yes, we all promote our own products. But you know, there are a lot of colleges and universities in the United States, for example, and in most countries, and we compete for students, in our colleges and universities. But what we don't see is by and large colleges and universities saying, Well, anybody that goes to this kind of school is really going to a scumbag organization. Maybe they do it, and I haven't seen it. But the reality is that colleges and universities promote their programs, but they generally tend to do it in a positive way. And they don't deny the fact that if somebody goes to another school unless it truly demonstrates that it's not a good school for all sorts of reasons that we don't need to go into here. But unless they demonstrate that, then the fact is, we all need a college education. And the first thing colleges and universities will tell you is you need a college education, which is of course what they're promoting. And they'll say even if you don't go to to Harvard, but you go to the University of Southern California, that's good school. And so sorry, we didn't get you. We think that we're better but you went there, you're still getting a college education. And that's important.</p>
<p>**Moderator ** 48:43
Moving forward to the thank you so much for that. Moving forward to the next question. Can you provide some examples of website in the 2%? weren't doing this? Well?</p>
<p>**Michael Hingson ** 48:56
Gil, or Josh, do you want to or?</p>
<p>**Josh Basile ** 48:59
I think, yeah, I'd like to see how Okay,</p>
<p>**Michael Hingson ** 49:02
okay. I'm going to just send people to the access of the website because there are a list of sites that they use, or that they have remediated, and you can go there and see them. I'll name a few Oreo calm, which is the company that makes Oreos Energizer the battery company. I learned last week that the Los Angeles Lakers store Lakers <a href="http://store.com" rel="nofollow">store.com</a> is accessible. You can go to any of the consumer organizations like the National Federation of the Blind. They have they have not used accessiBe but they have made their website accessible to a good degree, although there's more work that can be done to do that. There are a number of sites that are out there. By the way, if you want to know and I think you've asked this skill if you want to know if a website's accessible. You can go to <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a> <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>, where you will also see something mentioned called A C E. ACE is a free website audit tool, and there are a number of them out there. But ACE is a free website audit tool that you can use in will ask you to type in a web site name. And then it will audit that site and tell you based on the World Wide Web Consortium guidelines, the web Web Content Accessibility Guidelines and so on, it will tell you how accessible that site is. And so that's another place to go to look at whether a website is accessible or not. But ultimately speaking, what you can do is to go visit a website and see how usable it is. And how usable it is needs to include. If you're blind, for example, the things that you don't see, and they and even though you don't know about them, that's where programs like Ace can help. And you can learn about them. There are so many examples of people who thought their websites were accessible and didn't do anything. But as I said, they don't do menus, they don't do image descriptions. And they don't do other things that give us the information that we need to have.</p>
<p>**Josh Basile ** 51:18
With that in mind. It's a question from James that the vast majority of 350 million websites are small businesses or smaller, what tools can those small businesses and nonprofits use and survive the costs? So I know, first of all, you know what I'm going to say. The small business purposes, yeah, accessiBe provides the services at a much much lower rate than manual coding. thing I love about the nonprofit of that is that accessiBe, as we said that they are going to provide the accessory services 100% free for nonprofits. So for like my nonprofit, I was able to get it up and running for free, and which I'm now loving so much. So all in all profits, it's just sharing that with your communities that this exists for them is an incredible, I'm making it accessible.</p>
<p>**Michael Hingson ** 52:10
I'm on the board of a nonprofit that added accessiBe independent of me to their website about a month ago, accessiBe has also said that if anyone knows, or is involved with a COVID-19 site, especially vaccination websites, and so on, that accessiBe will provide its product free of charge to any COVID-19 site. And Kaiser Health News, or Kaiser Health Net, did a survey a couple of months ago, they surveyed 94 websites that were related to COVID 10 of them had some amount of accessibility and the other 84 did not. That's not what should be going on. Especially when among other things, government agencies are supposed to know about the stuff.</p>
<p>**Josh Basile ** 53:01
That's it's really scary that during COVID That you're not allowing or making sure that your website is accessible before you make it go live. That just is such a disservice to to persons that are the most vulnerable to COVID. And that, you know, it's in my eyes it is it's life or death. And if you don't have the ability to get that vaccine, or delay that vaccine, that it's so terrifying.</p>
<p>**Michael Hingson ** 53:29
Yes.</p>
<p>**Moderator ** 53:31
How do you think COVID is affected accessibility, especially with the rise of CFS? S and E long COVID, resulting in more disabled people?</p>
<p>**Michael Hingson ** 53:45
Well, I think that answer is part of it. If as more people become persons with disabilities in one way or the other because of COVID, they may, depending on what has happened to them need to have website access that they don't have today. We have seen some companies respond really well. Zoom, for example. I don't know when it first started. But when zoom became very popular, it became visible that Zoom actually has an access team and whenever something is reported to the team that is not accessible with Zoom, they jump right on it. And I've seen fixes to accessibility issues within a matter of years, even just a few days. That one came up last week. Were regarding a keyboard command to to start a meeting. And it's been fixed. It was an access issue. There was a button there was a key command to to utilize that became broken. It's now been fixed. So they've been great at responding. I don't know of any other companies that have put that level of commitment into the process. But it is something that, that all companies should do, especially large companies, for small companies. If you rely on accessiBe, for example, reporting to accessiBe helps, because accessiBe will address it or let you know that it's not an accessibility issue or what they can and can't do and so on. And I think it's all about response. So the companies that are going to succeed are the ones that are truly responding, ultimately to the consumers. And I think we have maybe just about, well, three minutes. So do we have another question?</p>
<p>**Moderator ** 55:43
Yeah, just one more for symbolic way to sum up this webinar. So you mentioned at the beginning of the webinar, that there are 250 million websites out there and only 2% of them are accessible. So how optimistic are you that is that there is a true chance to close the gap.</p>
<p>**Michael Hingson ** 56:07
There absolutely is a true chance to close the gap, by the way that 350 million is in the US alone, I think the estimate is something like 1.5 billion worldwide, and it continues to grow. And I want Josh to answer as well. But absolutely, there are ways and there is a chance to bridge the gap x SMB says that they want to work toward getting the internet completely accessible by 2025. Great goal. And I believe that the commitment of the company is genuinely to make that happen. I know that there are many other people not related to accessiBe who also want to make the Internet accessible. And the fact that there are people who want to do it, in and of itself means there's a chance. So we just need to find ways to work together and collectively make our voice a much stronger voice.</p>
<p>**Josh Basile ** 57:02
Just investing energy and time into scalable solutions. And the reason why I emphasize scalable is because the gap is so darn large. If you go in and expect to bridge that gap just manually, we don't have enough skilled people that know how to do this. And the ones that can do it are incredible at what they do. But there's just not enough of them. There's not a big enough army. But from a scalable solution with technology. Having the software be near your army just makes it that much easier to bridge that gap. So I'm really investing my heart energy and time and an ability to advocate for continuing to strengthen the AI solutions that we have. And they will get better and better. As time goes on, which excites me so much.</p>
<p>**Michael Hingson ** 57:55
Josh, I want to thank you very much for being part of our discussion today on the accessibility gap, bridging the gap and different disabilities. Same goal because I think we've demonstrated as vividly as we can, it is the same goal, and that we all can work together. To find a solution. We just need to have the commitment and the drive to do it. We will be holding more of these webinars and we will make sure everyone is aware of it. If you have more questions or want to communicate, you're welcome to email me I'm easy to reach it's Michaelhi@accessiBe.com  M I C H A E L H I at <a href="http://accessibe.com" rel="nofollow">accessibe.com</a> You can also go to my website and reach me through that Michael <a href="http://Hingson.com" rel="nofollow">Hingson.com</a> or you can go to web to accessiBe and send emails through the contact process there and they'll reach we do want to hear from you. So I want to thank you all for being here and helping us Bridge the Accessibility Gap.</p>
<p>**Michael Hingson ** 59:07
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Accessibility Gap (part 2): Different Disabilities, Same Goal with Josh Basile </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/c5269ad2-2e0c-435e-a423-fda0f1881b1a.mp3?source=rss&amp;ext=asset.mp3" length="42562258" type="audio/mpeg" />
<itunes:episode>11</itunes:episode>
</item>
<item><title>Episode 10 – Meet the Other Voice - An Interview with Susy Flory </title>
<guid isPermaLink="false">https://pinecast.com/guid/99fcc1d0-e63c-406f-9d6b-9eb2b7fdaa26</guid>
<pubDate>Fri, 03 Dec 2021 12:00:48 -0000</pubDate>

<itunes:duration>01:02:46</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/01c9fb29-fe21-4ac8-9106-26c1c7e4875a/UM010_-_Meet_the_Other_Voice-_an_Interview_with_Susy_Flory_Cover.png.jpg" />
<description><![CDATA[<p>On August 2, 2011, Thunder Dog, the story of a blind man, his guide dog, and the triumph of trust at Ground Zero was officially released. Overnight it became a bestseller book on the NY Times Bestseller list and even rose to the #1 rank. I was the principal author, but in 2010 I met Susy Flory, herself a full-time author, who helped bring the story alive.
 
Now, you get to meet Susy and hear her story. There is an incredible and fascinating story to Susy’s life and her books. She even gets into a discussion of the need for authors to make their websites accessible for persons with disabilities during our interview. My time with Susy in this interview was fun, informative, and not boring in any way. I hope you think so as well.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About Our Guest:</strong> 
Susy Flory is a #1 New York Times best-selling author or co-author of fourteen books, including The Sky Below, a new memoir with Hall of Fame Astronaut/Explorer Scott Parazynski, and Desired by God with Van Moody. Susy grew up on the back of a quarter horse in Northern California and took degrees from UCLA in English and psychology. She has a background in journalism, education, and communications and directs a San Francisco Bay Area writers conference.</p>
<p>She first started writing at the Newhall Signal with the legendary Scotty Newhall, an ex-editor of the San Francisco Chronicle and a one-legged cigar-smoking curmudgeon who ruled the newsroom from behind a dented metal desk where he pounded out stories on an Underwood Typewriter. She taught high school English and journalism, then quit in 2004 to write full time for publications such as Focus on the Family, Guideposts Books, In Touch, Praise &amp; Coffee, Today's Christian, and Today's Christian Woman.</p>
<p>Susy's books include So Long Status Quo: What I Learned From the Women Who Changed the World, as well as the much-anticipated 2011 memoir she co-wrote with blind 9-11 survivor Michael Hingson, called Thunder Dog: The True Story of a Blind Man, His Guide Dog, and the Triumph of Trust at Ground Zero. Thunder Dog was a runaway bestseller and spent over a dozen weeks on the New York Times bestseller list.</p>
<p>.http://<a href="http://www.susyflory.com/" rel="nofollow">www.susyflory.com/</a>
<a href="https://www.facebook.com/everythingmemoir" rel="nofollow">https://www.facebook.com/everythingmemoir</a></p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset. And today we have a person who I regard as a very special guest. I'm a little bit prejudiced, though. You know, my story if you've listened to these podcasts regularly, 20 years ago, I worked in the World Trade Center and escaped with my guide dog Roselle. And in I think, June, if I recall, right, maybe it was earlier than that. Maybe it was like April or May of 2010. I got a phone call on a Sunday afternoon from a woman who said that she was writing a book called Dog tails. And she said she wanted to include Roselle story. I noticed that wasn't my story. It was rosellas story in her book, and asked if I would tell her our story. And I did. There was this pause afterward. And then she said, Why aren't you writing your own book. And she offered to help. And the result of that was that Suzy Florrie introduced me to her agent, we created a proposal and thunder dog was published in August, officially released in August of 2011. And I thought it would be kind of fun to have Susie on to tell her story. And to compare notes and talk about whatever comes along. So Susie, welcome to unstoppable mindset.
 
<strong>Susy Flory ** 02:38
Thank you, Mike, I'm so glad to be here with you.
 
</strong>Michael Hingson ** 02:43
I'm been looking forward to this for a while. And I think that we'll have a lot of fun. And we'll see who all we can can pick on what can I say. But here we are. So So tell me what got you into writing in the first place, what made you start to go down that that path.
 
<strong>Susy Flory ** 03:04
It was kind of a childhood dream. It's kind of one of those, you know, I want to be a lion tamer, I want to be an astronaut kind of dreams for me. Because I didn't know any writers. And I didn't, I had no idea how to go about it. But I just always loved reading. And I know you love reading too. We're very alike in that way. And so I just grew up in a book of world, a world of books and ideas and stories. And just always thought, Wow, if I could do that, but I didn't think it was a real kind of dream. And then I got to work at a newspaper. And I sort of started to see that there might be a way in. And it wasn't until my late 30s that I went to a Writers Conference. And I remember seeing a book editor walk by for a publishing house and he was wearing kind of grubby tennis shoes and jeans and a T shirt. And I thought he's just a normal guy. He's just a regular person because I think I thought you know, people who did writing and publishing were highly evolved beings that I could not be a part of. And so that was just kind of my way it was just seeing Hey, maybe I can do this.
 
</strong>Michael Hingson ** 04:23
And there you are.
 
<strong>Susy Flory ** 04:26
So you know overnight successn 20 years.
 
</strong>Michael Hingson ** 04:30
So you were working. You were working in a newspaper what were your reporter
 
<strong>Susy Flory ** 04:35
I was a features writer. Okay, I'm not really a hard news person. All they love to read the news, but I love the stories behind the news, and particularly people stories. So even though I was reading that book, dog tails, you know, I was very interested in the people's tails as well. And so I love meeting interesting, unique people who have a story to tell which is almost everyone in the world. If you sit down and talk to them
 
</strong>Michael Hingson ** 05:03
well, how did you? So how did you get into doing a book.
 
<strong>Susy Flory ** 05:09
So that's another big jump. So when you're in a newspaper, you know, you get an assignment or you get a lead, or you have an idea yourself, and you got write a little story on it. And you can do it in a few days, typically. So I kind of knew how to do that. But it wasn't enough for me, I, you know, wrote some shorter stories, got some things published. And then just found myself wanting to go deeper and do research and be people and just get bigger stories down on paper. So that was kind of a craving for me. And I think it's because I gravitated towards books, because I loved books so much. And so what my second book, one of my very early books was a memoir that I wrote for myself. It's called a stunt memoir. And it's kind of where you're set yourself some assignments, and then you live them out and write about them. So I decided to investigate women who I thought had changed the world, people like Harriet Tubman, Eleanor Roosevelt, you know, Rosie the Riveter and do something that those women had done. And I just created like this little set of assignments for myself. And I was terrified because writing a book is really hard, as you know, or maybe it was easy for you. I don't know, like, maybe it was easy for you. But writing a book is hard for me. But I enjoyed it so much the challenge, and it pushed me and challenged me. So that's kind of how I shifted from writing articles, which felt doable to books, which seemed extremely hard and scary.
 
</strong>Michael Hingson ** 06:50
What was your first book published?
 
<strong>Susy Flory ** 06:53
So my first book was about the Davinci Code. Do you remember that story? Yes. It was published in the early 2000s. And it really took the writing and publishing world by storm unexpectedly. And there was a lot to talk about in the book was about Jesus, and maybe he was married. Maybe there was this whole mystery that we didn't know. And the book was fiction, it was all made up. But it really touched on some things I think people were curious about. So my first book was called fear, not the VINCI. And it kind of centered on these big questions that people had.
 
</strong>Michael Hingson ** 07:32
How did you get it published? Since you had not published a book before?
 
<strong>Susy Flory ** 07:37
Good question, because I didn't have an agent at that point. And basically, what you do is you start submitting. So without an agent, you create what's called a query letter. And it's basically a pitch a short pitch. And back in the day, you could either mail them, so you would write a letter with a self addressed stamped envelope, hoping that you would get a response. Or it was really kind of early days of email correspondence, as well. So you can do either and you would contact, you would basically be cold, calling editors, and trying to get them excited about you and your writing, and whatever your idea was. So that's what I did. And I got 13 rejections on that first book. And number 14, I found an editor who was interested, who I had met at a writers conference. So I think when they meet brand new writers at a Writers Conference, industry, people, they can see that you're not a crazy person, and they might want to work with you. So it's a good groundwork to lay. So going to a conference meeting another and then writing these query letters. That's how I got that book deal.
 
</strong>Michael Hingson ** 08:53
I was that evolves to today, is the process different now do you think,
 
<strong>Susy Flory ** 08:59
um, it's very similar. If you don't have an agent, you still have to jump through these hoops. And that's how they weed a lot of people out to, you know, are not informed to want an easy way in. And so the pitching process is similar, but right now I have an agent so that that literary agent helps with that process. But I still have to create the pitch, still create a book proposal still, you know, develop the whole thing without actually writing it yet. And then, you know, the publisher needs to see what this book is going to be. They need a very good idea of it before they invest in it. So it's a lot of work. It's kind of that pre production part.
 
</strong>Michael Hingson ** 09:49
Yeah. Which is true, whether it's in writing or in selling or anything that you do, or that anyone does. There's always going to be a process and In a sense, it's good. It hasn't changed. Because, as you said, so many people want an easy way in. And the fact is, there isn't an easy way in,
 
<strong>Susy Flory ** 10:09
right? You gotta do your homework and prepare ahead of time. And then you may or may not be lucky. Yeah. But you can't be lucky if you don't prepare. And I know that you are so good at that, Mike, you're really great. You're an inspiration to me how you do the homework and prepare for everything that you do.
 
</strong>Michael Hingson ** 10:31
Well, thank you. You mentioned about easier, harder writing what I did when we did thunder dog, I had written lots of notes, I had created a lot of thought, on paper, and wrote a lot of the history. But that wasn't a book yet. And then when you said, Well, why, why aren't you writing your own book, and we, we started working toward that, and created a proposal that that was sellable. And of course, you having an agent, that was that was valuable, too. But the the point is that then when we started working on the book, all those notes came together. And what you did was you, you used your newspaper skills, if you will, to to coalesce that. And then we work together on on creating it, I'll never forget, when we were working with the folks at Thomas Nelson, and they came back and they said, The problem with your book right now is that you don't have good transitions between being in the World Trade Center and going back to previous places in your life. And it hit me I know how to do that. And I had never really thought about it before, but over a weekend created those, those transitions. And they love that. And of course, Curtis like that when they when they did their review of the book, but we worked well as a team. And I think there's there's value in that too. Because we we had a story to tell him, You adopted our story. And we made it a collective story, which I think helped.
 
<strong>Susy Flory ** 12:03
Yeah, because you can have a wonderful story and a lot of people do. But you have to make it entertaining, and enjoyable and readable and engaging and almost like addictive. You know, it's like the kind of think of it like the first date, you have a cover and a title and maybe a first page to connect with the reader. And then after that they better work. So we're not gonna stick around for long, if he's not excited, exciting to read,
 
</strong>Michael Hingson ** 12:32
right. I remember reading the first Harry Potter book, and it took a while to catch on. But we read it after lots of others had gone. I think actually it was the third book had already come out. By the time we discovered it. And Karen and I stuck with it. We read the audio version with Jim Dale. And for a while, we kept saying what is it that excites people about this? Because it just started out so slowly, but because there was such a big furor over it. We stuck with it. And it got better as it went along. But it didn't start out grabbing us with that first page.
 
<strong>Susy Flory ** 13:14
Yeah, it felt like that, too. But I think maybe children, you know, I mean, it was kind of geared towards what 6/7 eighth graders kind of that was maybe the primary audience at first. Yeah, like that's, yeah, yeah. And like, they might stick with something longer than a grown up reader would. And so in that case, I think we kind of followed what the kids were enjoying, and then kind of figured out, oh, this is good storytelling, it did kind of build, you know, it had the build. I agree with you on that.
 
</strong>Michael Hingson ** 13:46
And we have now read them all three times. You know, they're, they're great. They're great books to read. What about self publishing? How does that fit into the scheme of just the world of writing a book? And getting a book out? But also, can that help in terms of either that book or later books getting noticed by editors?
 
<strong>Susy Flory ** 14:14
Yeah, so self publishing, there are so many options. These days. It's kind of the wild west of publishing. And, you know, you have so many ways that you can be published, it's actually kind of confusing and overwhelming for people where it used to be more kind of straightforward, I think, with self publishing, if you have some sort of platform. So if you are out there speaking teaching, you have some sort of, you know, media channel a name for yourself, I think it's a really, really great option. If you don't have that you need to be prepared to do some advertising. And people have made a way for themselves self publishing that way as well. But it also works for someone who wants to publish something for friends and family. So I think a lot of this depends on your expectations. And in a world where physical bookstores, many of them have gone away, and much book shopping has gone online, it really is a viable option. But you really need to educate yourself and, you know, be involved at every step of the process, where when you're with a traditional legacy publisher, there are times you can kind of just let them take the lead on certain things.
 
</strong>Michael Hingson ** 15:31
Do you think that the traditional publishing world is going to go away with everything being online and so on?
 
<strong>Susy Flory ** 15:38
That is such a great debate, and it's been raging for years? Yeah. Yeah, it really changes like, you know, depending on what's going on in the world, and what's going on in the culture, the type of books that sell, or don't sell change. But right now, the publishing industry is doing just fine. And so I, I think there's always the danger. But there's something about physical books that people love and have loved for 1000s of years. So I don't see it completely going away, I do see it completely, you know, continuing to change and evolve.
 
</strong>Michael Hingson ** 16:16
I hope that libraries and bookstores, and the traditional publishing world doesn't go away. I think you're right. And I, I don't know how to really describe what it is to sit down with a book. You know, for me, it's in Braille, of course, but still, reading a book in Braille is not the same as listening to a recorded book, just like reading books with an electronic device, just apparently, isn't the same as sitting there and being able to turn the printed page, time after time, I hear people say that there's just nothing like reading that printed book.
 
<strong>Susy Flory ** 16:57
And, you know, people worry about television, and the streaming services, you know, Netflix, and all those things that offer so many options for entertainment. But there are still, I think, a very loyal and solid segment of the population that are word people. We love words, and you know, words in a book are they speak to us deeply? And so I think we're safe for now, Mike?
 
</strong>Michael Hingson ** 17:25
Yeah. Well, and and if you could get some of those people who watch TV, to sit down and read an engaging book, and if they truly get engaged, I wonder if that would, would change some of their views. Because what a book brings that television doesn't is the whole issue of imagination. I have, I have listened to radio shows that really evoke imagination. And I've even watched a few television shows that compel you to imagine, they don't spell everything out. And I find those to be most engaging a ball.
 
<strong>Susy Flory ** 18:10
I love that. Yeah, I'm actually in school right now, working on a master's, and my thesis that I'm working on touches on this idea that the reader collaborates and participates in the story. And so a book is going to be different. Every time a person picks up a book, whether it's fiction or nonfiction, it's going to be a little different, it's going to hit that person differently. Because they're participating. In that experience. It's like, as a writer, you're talking inside of their head and having a conversation with them. But you're not just dictating what they're gonna think and feel and imagine. So yeah, I love that. It's the process of, of engaging the imagination.
 
</strong>Michael Hingson ** 18:53
It's interesting to think about textbooks, I am still of the opinion, having read many textbooks in my life, especially physics textbooks, and so on. I think authors of textbooks are really missing it. By just making the textbooks about fact and theory and teaching what they teach and never putting stories in. I think they could do so much more if they both personalized it, and put some stories behind the teaching in the books that would make them more compelling for people to want to read.
 
<strong>Susy Flory ** 19:35
I agree. And when I used to read, I don't read magazines too often these days, but back in the day, I used to read a lot of women's magazine, infant fashion and culture and all the stuff and I would always read the story, story part of the article and just skip over the teaching and bullet points and facts parts so I totally agree with you.
 
</strong>Michael Hingson ** 19:57
Well, even magazines like Playboy, you You know, I don't know how many people know. But one of the best science fiction stories of all the fly was originally published in Playboy, and Playboy had stories no matter what else it was doing. And, and all the other different things that went into it. The creators of that magazine recognize the value of good stories and good writing to one of my favorite stories about September 11. Is that a week or so later, after the the events of September 11. And we got very visible in the media. We got a call, I got a call from America Media and of course, are the people who publish the National Enquirer and other magazines, and, and papers which tend to be weak on accurate content and more on sensationalism. And this person wanted to do an interview and they said it was going to be serious, and we talked on the phone, and they wanted to send someone out to take pictures. And I said, okay, and I went off and I told my wife, Karen, that this was happening. And of course, she immediately hit the roof, they're going to sensationalize it. How could you even agree to that? You know who they are. They're crazy. And, in fact, the guy called the day before he was going to come out to take the picture. And he said, I want to make sure that that I'm calling the right person. This is Michael Hinkson, who was in the elevator that fell from the 100th floor to the bottom and survived and, and he's the guy right. And Karen immediately said, nobody's coming out to take pictures. Well, what we found out later was that, in fact, there had been that rumor and they were investigating it. But American media still published our story as part of a journal that they put out around the World Trade Center. And it was actually one of the most journalistically best pieces, not just my story, but the whole magazine was one of the best pieces that that I had ever encountered. And Karen acknowledged it as well. They were very accurate. They were very thorough and told a great story. So you know, they can do it, sir, like the Harlem Globetrotters. Right? They have to be great basketball players to do what they do.
 
<strong>Susy Flory ** 22:24
Yeah, I know that. Sometimes they hire really good writers for their special editions, too. And they charge more for them. Because it's, you know, they're putting out a book basically. Right?
 
</strong>Michael Hingson ** 22:36
And they did a really great job with this one. And so, you know, people can do, what do publishers look for when someone is sending them a proposal and so on? What are they looking for?
 
<strong>Susy Flory ** 22:49
They look for three things, Mike, they look for a great idea. They look for great writing superior writing with a distinctive voice to it. And then they look for a platform, that you have some kind of connection with your readers, and that there are people out there who will buy what you have to fix. A lot of people have great ideas or they can write. But you know, to get someone to actually purchase a book. Yeah, to invest in it, there has to be that connection in some some way, some fashion or another. So those are the three things they look for, they will sometimes accept two out of three. So if you have an incredible story or book idea, and incredible writing gifts that you have refined, and with a distinct voice, sometimes you can squeak by without a platform, or, you know, one of the other things. So that's, that's kind of the scoop.
 
</strong>Michael Hingson ** 23:50
Well, I noticed that when we did thunder dog, the world had already changed to the point where they weren't doing as many book tours, and the publishers weren't doing as much marketing. They were also requiring that, that we as the people who were writing the book and proposing had to demonstrate what we were going to bring to marketing the book.
 
<strong>Susy Flory ** 24:14
That's right. Yeah, we had a lot of fun coming up with ideas and, you know, having meetings and things like that.
 
</strong>Michael Hingson ** 24:22
Well, and and we did and, you know, I think it actually did help a lot in not only getting visibility for the book, because we had, of course, you and I the biggest steak of all, we were the the authors, the creators of the book, but that also it gave us an insight into the world and the things that the publishers do and wanted to do, but they did their part as well. But today it is true that an author has to be ready to be able to to help sell the book
 
<strong>Susy Flory ** 25:00
Absolutely, you kind of become almost like your own little multimedia Corporation. But you know, on a very small scale, but you have to get the word out. And that doesn't mean just going on Facebook and saying buy my book, you have to look at where people are hanging out and what they like to read and do. You need to be out there, being excited about your book, which is easy to do, if you have written something that you know, is very meaningful that you care about deep. Lee, I always had a great time talking about thunder dogs. I was out there talking about it. You were talking about it 10 times more and more effectively. But we did we just had a good time sharing the story sharing the things that you have learned and wanted to share in the book.
 
</strong>Michael Hingson ** 25:50
And still do, by the way.
 
<strong>Susy Flory ** 25:54
That's right. And it's a story that never gets old Mike.
 
</strong>Michael Hingson ** 25:58
No, it doesn't get old it is it's gonna be there. It's fun to go out on on the road still and do speeches and travel and tell my story and talk about teamwork and trust and all sorts of things. And one of the things that I love to do somewhere in the course of of every talk that I give is to to encourage people to buy the book and then I have well nowadays Alamo set up and I say look, Alamo just told me that we're running low on kibbles. And so we poor starving off and we need you guys to buy books because Elmo says he's got to be able to eat tomorrow.
 
<strong>Susy Flory ** 26:30
Which is the trip which, by the way, right? Writers work hard for their kibble.
 
</strong>Michael Hingson ** 26:36
That's right. And their dogs and their dogs expected piece of the action.
 
<strong>Susy Flory ** 26:42
Right? Yeah, that was such a fun summer Mike hanging out at your house with Roselle and Africa. And Fantasia, you had three big beautiful labs that would be kind of wrestling at our feet as we talk. Yeah, it was a wonderful summer.
 
</strong>Michael Hingson ** 26:59
Yeah, it was. And we we, we lost well, Africa, retired in 2018. And then Fantasia passed away the next year. So we are now one dog family. But we also have a cat. So we we do keep busy with all of those. So tell me what, what is the difference between a memoir and a biography or an autobiography?
 
<strong>Susy Flory ** 27:27
Yeah, I think one thing to talk about it with that question. First is to say that there are kind of two categories of memoir, there are memoirs by big celebrities. So this might be a person like Michelle Obama, or Bill Gates or something like that. They can write whatever they want to write. So they may call it a memoir, more often, it's an autobiography. And they tell you the whole story of their life. And it's like 500 pages, you know, it's like this big huge brick of a book. But they're in a different category. They're just a household name. For most of us, myself included, people don't know us, as well. And so we write, we try to write an exciting story. So a memoir is making a story of your life. It's a true story. But you're doing some storytelling, and you have a beginning, middle and an end, you have an exciting moment that you're building to, and a lot of times that focuses on a season of your life. So thunder dog, focused on your 911 story. And then, you know, brought in things from your life as part of the book. And so a memoir is, is more focused than an autobiography. It's not a history, it's not a comprehensive history of your life.
 
</strong>Michael Hingson ** 28:46
Yeah, and I've read some pretty boring autobiographies. And there again, it goes back to what I said earlier. My My theory is that, putting some stories in help, where we're preparing, as you know, and have now submitted a proposal for a book. Originally, we were talking about calling it blinded by fear. But Carrie and I are, are calling it now a guide dogs Guide to Being brave. And it's about fear, and it's about overcoming fear. And it's about how, when you're confronted with an unexpected life change, you are often so fearful that you become blinded to making good choices. You don't learn how to use that fear in a positive and strong way. But one of the things that that I believe is important in writing that book is is to include stories to illustrate points along the way, because I think that makes any book more interesting.
 
<strong>Susy Flory ** 29:47
Yeah, I find that stories stick with me. And so you know, if I go to church and the preacher is preaching this amazing 10 points sermon, I'm not going to remember the points Unless they're stories involved, so I'll walk out and remember the stories. But remember the point?
 
</strong>Michael Hingson ** 30:06
Well, and the stories may be able to take you back to the points but but still, the stories are what sticks with you, because they're personal, you can you get drawn into the stories, because you can make them personal and kind of make them your own and, and you can feel what's going on in the story.
 
<strong>Susy Flory ** 30:27
Yeah, I love that. And that's, that was so important with your story, because most people are never going to have the set of experiences that you had on 911. They just aren't, you know, that was a unique event. But by telling your stories, and opening up your life in your world, you know, your hopes, dreams, fears, all of that people can relate to that. And that's what made your story. So I think a gauge engaging makes it so engaging and relatable.
 
</strong>Michael Hingson ** 31:01
So going back to memoirs, you created a community called educational memoir, right? It's called Everything, everything memoir, is that to teach people to write memoirs, or
 
<strong>Susy Flory ** 31:13
Yeah, and it's not it's, it was not never aimed at professional writers, although some writers are part of the community. But any ordinary person who wants to write their story, and so you probably have people ask you for advice with writing and publishing. And I've had that a lot. And at some point, you can't help everyone. You can't give every person individual person, you can't go to coffee with them, and tell them what to do, and help them and so I created this educational community. And it's on Facebook, we have a private group. And then I'm also doing a one year coaching group where people can write their memoir in a year with some coaching and help and feedback. And so, so many people want to write their stories, and they just don't know how to do it, or they write something that's difficult to read, that's not engaging. So my my mission and goal is to help people write a good, readable, interesting them more.
 
</strong>Michael Hingson ** 32:14
Well, and you said at the beginning, that most everyone has a story to tell. And I think that's absolutely true. You know, I'm working, as you know, with accessibility, so we we deal with making websites more accessible. And the whole story is about the fact that only 2% of websites today are usable, and most are not, they're not fully inclusive. And I'm looking forward to the time when someone will really write the story, it's, it's still new, because there's so much of it that's being written in history, if you will, but I'm looking forward to the time that we can write the story of accessiBe in the story of how the Internet becomes more inclusive. And there. And already, there are just so many incredible tales to tell, about website access things that that people have done. Things that people have learned along the way that have helped them create more inclusive environments in their own world and how making a website inclusive is made other parts of a company inclusive, and so on. And it'll be a fun story to tell at some point. It's kind of one of those things that's evolving today.
 
<strong>Susy Flory ** 33:30
It'll be nice when it's history, right? Rather than a current problem.
 
</strong>Michael Hingson ** 33:34
Yeah, well, and in a current event, but but it will happen and that's what's going to be a lot of fun. But but people do have stories and it would be nice if more people would learn how to articulate and tell their stories. I think that too many people are are losing the the whole idea and the whole ability of using words to create images that people can read and see. So they're, they're losing this ability to write which is extremely unfortunate.
 
<strong>Susy Flory ** 34:10
Yeah, they may feel like I did once upon a time that there are these amazing books and stories out there, but that they can't do that themselves. And I feel like with some help, and some practical, you know, solutions and templates that people can what,
 
</strong>Michael Hingson ** 34:28
what about fiction as opposed to nonfiction in terms of writing skills and so on, because people like we mentioned Harry Potter what a creative thing which is just totally out of imagination. Yeah,
 
<strong>Susy Flory ** 34:43
when one big way to learn if better, if you should aim at fiction or nonfiction if you're, you know, want to write a book is what do you enjoy reading? And for me, I enjoy reading nonfiction. I love true stories big true kind of adventure. citing stories. And so that's what I gravitate to when I go into a bookstore or library. That's where I'm heading. And I read fiction sometimes, but not not heavily. And so that's one good way to figure out what you should be writing. And fiction. People are interesting novelists, they have stories inside of their heads. And so they walk around the story. And these characters and these, you know, events, and eventually they have to write it down. It's, it's like they're always incubating these stories.
 
</strong>Michael Hingson ** 35:33
Yeah. And you and I both have our favorite authors. I'm still working on convincing you that Mark Twain is the best, but you know, we'll get there.
 
<strong>Susy Flory ** 35:43
I'm not saying I don't like
 
</strong>Michael Hingson ** 35:48
who's your favorite author?
 
<strong>Susy Flory ** 35:50
Oh, goodness. That's such a great question. We'll do fiction, fiction fiction fiction. Right now I'm enjoying reading Barbara Kingsolver. So she wrote, she's written several things. But she's a great storyteller. And Ann Patchett. I love me and Patchett, who's a southern novelist, who kind of writes his big epic novels, about families that are all interconnected and have secrets and things like that. So those are probably my two favorites.
 
</strong>Michael Hingson ** 36:22
We, we do a lot of fiction reading at home here, because we play audio books, and can listen to them while doing other things. That's really hard to do with a nonfiction book, you do have to concentrate differently and more on nonfiction.
 
36:39
I think so. Although memoir can read it, you know, it depends on the memoir, the famous ones, you know, the famous celebrity memoirs, no, but a really well, that memoir can almost be like a novel, it's very similar to how a novel, you know, unfolds. And so those can be super engaging, that they have to be well written.
 
<strong>Michael Hingson ** 37:02
It's, it's all about the story, right?
 
</strong>Susy Flory ** 37:06
Yeah. And engaging, the reader could have no ageing
 
<strong>Michael Hingson ** 37:09
the reader. And yeah, that's, that's, again, easier to do. Both Karen and I find sometimes that we're reading, and suddenly, we go, how did how did they get there? Because our mind went off in a different direction, you know, the book just took us somewhere. And we just leaped off into a theme, and then we come back, and they're in a different place now.
 
</strong>Susy Flory ** 37:36
Yeah, there has to be a logic, you know, there has to be planning that's happened behind the scenes that maybe you aren't aware of as a reader, but it does all have to fit together kind of like the structure of a house, the framing of the house.
 
<strong>Michael Hingson ** 37:49
Well, in the case of audio books, also, the other part of it is that the reader of the book, the person reading the book, and recording, it, has something to do with it. I've been spoiled by some really good readers of talking books over the years for blind people, and find that there are some people who professionally are recording books for everyone today who are good, but I also find that sometimes there aren't good readers, or that for some reason, we don't react well to them. And that diminishes the book a great deal. Unfortunately. They may very well be good books, but still
 
</strong>Susy Flory ** 38:29
some audio do you call them a performer or a narrator? What's an audio Column A
 
<strong>Michael Hingson ** 38:34
reader but you know, people reader former some people call them narrators.
 
</strong>Susy Flory ** 38:38
Yes. And some are like an actor's Yeah, some are like, Yeah, they just make it come alive, and some are very dead. So I totally get that.
 
<strong>Michael Hingson ** 38:47
Some are actors. I remember years ago as a child reading, kidnapped by Robert Louis Stevenson and Roddy McDowell read it. The actor, and there have been others. My favorite science fiction book of all times, the Moon is a Harsh Mistress by Robert Heinlein was read by Robert Donnelly, who was primarily a radio actor, but was perfect for this book. And, and I, I've read other books by actors who've just been very good. And they put voices in the books and they they use different voices for different characters, and they pull it off really well.
 
</strong>Susy Flory ** 39:29
Yeah, I have a book coming out in February that's set in Ireland and I'm hoping for the audio book that they have somebody who can, you know, an Irish person or somebody who can have a really good Irish accent, because I just listened to have you ever listened to Angela's Ashes on audiobook?
 
<strong>Michael Hingson ** 39:47
A while ago?
 
</strong>Susy Flory ** 39:48
Yes. Yeah. Frank McCourt. He bred it. Oh, yeah. His voice. He was so alive. He did voices and he would also sing Irish songs as part of the and you wouldn't Totally missed that if you were reading it on paper.
 
<strong>Michael Hingson ** 40:03
Yeah. Yeah. Again, some people can bring, bring a book to life and sometimes the author is the best one to do that. Tell us about the book in February.
 
</strong>Susy Flory ** 40:15
Yeah, this is a book I've been working on for a couple of years. It's called sanctuary. And it's about a real life donkey whisper in Ireland. The man named Patrick Barrett and he grew up his father started Ireland's Donkey Sanctuary. So they've rescued 1000s of donkeys over the years, because the problem is donkeys can live 50 to 60 years. They're sort of like parrots, and people will grow old or their life conditions will change. And this poor donkey is just kind of left to fend for itself. And it happens all the time, they'll find donkeys by the roadside that are starving. And so he grew up in this atmosphere. And as he grew up, he ran into different kinds of troubles and struggles. And it ended up that his father's Donkey Sanctuary actually rescued him. And so it's small town Ireland, small village Ireland with the castle, you know, on the main street and donkeys and Irish family and redemption.
 
<strong>Michael Hingson ** 41:20
It was a great book to read. I remember you asked me to read it and write the foreword in the endorsement for it. And
 
</strong>Susy Flory ** 41:28
that's right. Yeah, your forum forward is right up front there.
 
<strong>Michael Hingson ** 41:32
The only thing I never did see in the book was a leprechaun. So I still teach about that.
 
</strong>Susy Flory ** 41:38
We made a rule now leprechauns in the book are on the cover.
 
<strong>Michael Hingson ** 41:41
They might get you in trouble you know, those leprechauns they know these things.
 
</strong>Susy Flory ** 41:46
There are fairies of their I don't know if they're leprechauns. But there's a strong belief in fairies and Banshee as well. So yeah, Irish about to talk about imagination. The Irish have strong literary and beautiful imagination really
 
<strong>Michael Hingson ** 42:03
don't want to run into a banshee, though.
 
</strong>Susy Flory ** 42:04
Do you don't know.
 
<strong>Michael Hingson ** 42:08
I've seen Darby. Oh, Gil, I know about these things.
 
</strong>Susy Flory ** 42:13
Apparently, they make a really strange noise at night and you want to stay inside when you hear
 
<strong>Michael Hingson ** 42:17
that? You don't, I don't really want to come out where they are. Well, so that book is coming out in February. And I'm really looking forward to to seeing it out. And do you have any say? Or do you have any ability to to provide input into who will read it? If it gets on to Audible or in a recorded form?
 
</strong>Susy Flory ** 42:38
No. So far, I have not had that. And I don't think Patrick wants to read it himself. He's super busy. It's lots of kids and a busy life. So I think they, you know, will choose the best person that they can.
 
<strong>Michael Hingson ** 42:56
I would hope they would do an interview with him though. I mean, he is very interesting person just having read the book, and I would hope that there'd be an opportunity to to hear his voice somehow.
 
</strong>Susy Flory ** 43:08
Yeah, that's a great idea. Yeah. And he can do voices himself, you know, he can. The whole one of the reasons he's called the donkey whispers he can talk to donkeys in their own language, the way that they talk. They have very extensive vocabulary. And he can also imitate people as well. So he's very good at that. He has that year for that.
 
<strong>Michael Hingson ** 43:31
That will be exciting to to have come out. Now you also have another book that has been made into a movie that's coming out next year, right?
 
</strong>Susy Flory ** 43:40
Yes. And you know, I said sanctuary was coming out in February. I was wrong. It's actually coming out St. Patrick's Day in March. Oh,
 
<strong>Michael Hingson ** 43:48
my goodness. Good day for it to come out.
 
</strong>Susy Flory ** 43:52
But that same week, it's very odd net. This was not planned, but a book that I did a few years ago called The Unbreakable boy. It's a father son story about a boy with brittle bone disease and autism. That was made into a movie recently, it's being released by Lionsgate studios. And Zachary Levi and Patricia Heaton are starring and it comes out the exact same week as sanctuary. So it's a very strange and unusual week in my world.
 
<strong>Michael Hingson ** 44:24
Well, double double opportunity.
 
</strong>Susy Flory ** 44:29
That's right, we're gonna try to do we have plans to do a movie premiere. Up in the San Francisco Bay area, we're renting out a small theater, a single screen theater, so I'm hoping that will all come to fruition and we'll have some fun with a little we're gonna have some red carpet and the whole thing. Oh, cool. Did you know about red carpets? You've been on red Park? Yes.
 
<strong>Michael Hingson ** 44:53
Yeah. Well, here's a question. How has the pandemic of affected reading and books do you think and writing for that matter?
 
</strong>Susy Flory ** 45:05
I know children's books and why a young adult books have been selling like crazy, you know, with kids at home, and homeschooling and things like that. I do know, fiction and novels. Novels are fiction, but fiction is much stronger right now. People want entertainment and escape. Escape. Yeah. So yeah, they don't necessarily want to read heavy, you know, dark, difficult, you know, material challenging material, they want to, they want to, they want to escape, they want to move to someplace like Ireland or, you know, something like that. So fiction's doing law?
 
<strong>Michael Hingson ** 45:44
Well, it's, it's, um, it's very understandable. I mean, there's so many heavy things that we're dealing with the things that have happened over the past two years. And we're just slammed with the media, or by the media with all of the stuff that you want to escape. We've stayed home. And, and not done any travel, I did my first trip to speak in well, in May of this year, and that was the first one since March of last year. And traveling has been significantly less. But you know, staying at home has been a lot more bearable when we read books together. And so it also Karen and I are sharing it, but reading and and I've met as I said before, a fair amount of fiction helps just escape and get away from all this stuff that we're sick and tired of seeing on television and hearing.
 
</strong>Susy Flory ** 46:41
Yeah, I agree. I've been reading a lot and watching a lot as well, watching things like the Great British baking show. So yes, Escape has been important. We want that to be the beautiful thing about stories. They do sweep you away.
 
<strong>Michael Hingson ** 46:57
We watched the holiday bake off this last Sunday. Learn some new recipes. I don't know whether we'll try them. But we're trying to keep the calorie count down too. That's the unfortunate thing about the Bake Off.
 
</strong>Susy Flory ** 47:14
So true. That's been a hard thing for me during the pandemic because I love chocolate. Well, yeah. So yeah, we I have a little country grocery store that I go to if you're in Volcano, and they have See's Candy, right by the cash register. It is a big, it's been a big temptation, temptation, have a box of chocolate and a good black and sit there and enjoy it.
 
<strong>Michael Hingson ** 47:40
Well, I must admit, as I've said many times over the past year Instacart and Grub Hub are our friends. And it's very convenient that we can get some things like now that Christmas is here, peppermint bark from Costco, and, and other things. So yeah, that's it's always good to have a little chocolate around. Every time we we do have to go deal with Kaiser or a doctor or anything like that. I keep saying when you're writing prescriptions, please put that 10 pound box a season. Nobody's done that yet. It's very disappointing.
 
</strong>Susy Flory ** 48:17
Yeah, they should make a deal with fees. I think that could work out.
 
<strong>Michael Hingson ** 48:21
I think so I don't quite see the problem. I don't either. Well, in another thing. I know that it's very important for authors to have websites and have things up on the internet. That's, of course, a great way not only to advertise, but to establish personal relationships with people. And of course, I'd be remiss if I didn't explore how we might help authors do a better job of making their websites accessible so that people with various disabilities who might not be able to access part of their sites, get the access that everyone else has. Probably a lot of author websites are not overly complex websites, they're, they're not. They will have pictures and so on. But they're not necessarily overly complex. But it would be great to explore ways to work with the author world, to help them make their websites more accessible.
 
</strong>Susy Flory ** 49:23
Yeah, and kind of the probably that one of the most influential organizations as the author's skill. So I think, you know, if they can jump in and cooperate and partner with you, I think it would be a huge victory.
 
<strong>Michael Hingson ** 49:41
Well, you and I have talked about that before and we never did really follow through much but there's been a lot going on. So I'd love to, to get any help you can and reaching some of the folks that are but also if any authors are listening. As we've talked about on these podcasts, accessiBe helps makes websites a lot more accessible and it's not an expensive process. And I mean, it's really not an expensive process. So people ought to go to <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a> and check it out. And also they can go to our website audit tool called ACE which you can get to it <a href="http://accessiBe.com" rel="nofollow">accessiBe.com</a>, or just go to <a href="http://ace.accessiBe.com" rel="nofollow">ace.accessiBe.com</a> and plug in your website address and see how accessible it is and and learn about the things that you need to do to make it more accessible and usable. Because the reality is that over 20% of people in the world have a disability. And if you make your website accessible to those people, you can get up to 20% more business. And I mean, who could argue with doing that?
 
</strong>Susy Flory ** 50:48
I love that. Yeah, as writers, we want to speak and write and communicate and tell our stories to everyone. And no one should be excluded from that.
 
<strong>Michael Hingson ** 51:01
It's not that magical or hard to do. And so, you know, I hope that that it will happen more and more. And I know authors tend to really, truly be starving, don't have a lot of income, but accessiBe and is a way to do it. But we could certainly explore working with the author skilled, and you're right, that is something that we should do. So
 
</strong>Susy Flory ** 51:25
and also as published authors who have if you're a traditionally published author, or self published, you go through publishing companies who offer those services. It's something that we can recruit request for by publishers.
 
<strong>Michael Hingson ** 51:40
Good point that, that they also deal with access and make it accessible right from the outset, we had to do some of that, as I recall, with Thomas Nelson, there were some things that weren't accessible, but they fixed it.
 
</strong>Susy Flory ** 51:53
That's right. That's right.
 
<strong>Michael Hingson ** 51:56
And it is one of the things that as we're dealing with a guide dogs Guide to Being brave, however, that goes, access has to be a part of it. We've been working toward making thunder dog, a movie, although that's moving very slowly, the pandemic hasn't helped. But again, as that happens, it will need to have an audio track and be accessible so that it'll have to be described. So blind people can have access to it, much less everything else that goes along with it. So it will be fun to see how it goes. But you know, the reality is access is just something that tends not to be included in the conversation. We need to figure out ways to to get it more visible and get more people making sure that they provide inclusion. It's just not that expensive and hard to do.
 
</strong>Susy Flory ** 52:51
Yeah, I love that you're advocating in this area mica that you're persistent and consistent with it.
 
<strong>Michael Hingson ** 52:58
We need to get some of those Irish ferries to help us.
 
</strong>Susy Flory ** 53:01
That's right.
 
<strong>Michael Hingson ** 53:02
They have influence either out of their friends to leprechauns who stay in hiding, but they have to have
 
</strong>Susy Flory ** 53:08
and some of the stubbornness of the donkeys. You know, donkeys are stubborn, because they're smart. And they are opinionated. And so they come off as stubborn.
 
<strong>Michael Hingson ** 53:19
Oh, I know that if I ever get to Ireland, I do want to go be Patrick. I look forward to that. And you know, the other thing is, if people don't deal with access, we could always point out that we we probably can find people who can help us get a deal with a banshee you know, to get them to make their sites accessible.
 
</strong>Susy Flory ** 53:39
That's right, we'll set the Banshees on Yeah,
 
<strong>Michael Hingson ** 53:41
we'll set the Banshees on works for me. I really want to thank you for for being here and being a part of unstoppable mindset. But just, we haven't had a chance to chat for a while and the pandemic has has been for me, it's actually kept me pretty busy just with with things going on. And so I can't complain about that. But I think also again, it comes back to how you approach it. And you know, so this is just another adventure in a chapter in life, too.
 
</strong>Susy Flory ** 54:18
That's right, so fun to visit with another storyteller Mike and I love that you are telling your story of this new venue now with your podcast.
 
<strong>Michael Hingson ** 54:28
It's a lot of fun. Well invite people to come and listen. And of course, we hope that people will will give us good five star ratings. And if you know of anyone else who ought to be a guest, I'd love to chat with people and and bring them on. So we really love to to deal with this unstoppable thing and I just realized there's something else that we should talk about in your life, because you've been confronted by a couple of major life changes like with The whole breast cancer concept and so on that have suddenly thrown things in your way. But you you motored through
 
</strong>Susy Flory ** 55:07
them. That's right, I had breast cancer just before you and I started working together. And so I was still recovering from it, because it takes a while, you know, with surgeries and treatment and medication and all the things. And I decided that I didn't have time to wait anymore, or to be afraid, or, you know, to let things hold me back. And so, I'm not saying I became unstoppable. But I did feel like I went into turbo, after I recovered from breast cancer, and I literally did think I was gonna die. My dad had died in his 40s of cancer. And so I thought that might be my path. And so when I survived, I decided to move forward and, you know, have courage. And I think that's probably what led to me writing you that email that one day.
 
<strong>Michael Hingson ** 56:10
Well, the the issue isn't unstoppable. But unstoppable mindset, it still is, it's all about how you choose to approach things, whoever you are. And the bottom line is that mostly, we have control over a lot of things in our lives. And there are things that we don't have control over. But if you worry about things you can't control, you'll go off on strange paths, if you focus on what you can, and let the rest take care of itself. Most always, you're better off for it.
 
</strong>Susy Flory ** 56:44
That's right. i My mindset became my unstoppable mindset became for me the thought or the idea of why not, you know, what do I have to lose? Why not try? And so I became more comfortable with the idea of having some failures, which is going to happen whenever you try something new. But, you know, just the idea of why not, why not try.
 
<strong>Michael Hingson ** 57:11
But also love the idea that the whole point behind a failure is not that it's a failure. It's a it's an opportunity to learn and move forward to.
 
57:21
And it's normal. It's not fun. Yeah, some amount of failure is normal in this life. And once you realize that, that that's just part of it. And maybe you had to get that out of the way before you can move forward.
 
</strong>Michael Hingson ** 57:34
Right? Which gets back to mindset, which is cool. Well, again, I want to thank you for taking the time to be here. You got lots going on and a book, I'm sure books to write what's the next project
 
<strong>Susy Flory ** 57:51
I This one's kind of funny. It's called The Ultimate Bible nerd and I bought the format's Bible Dictionary, it's in six volumes. So if you kind of picture your whole desk being taken up by these giant bar, and I'm going to read through it, it's 7 million words. I'm going to read through 7 million words the year and write about it so we will see what comes out with that. I'm not quite sure yet.
 
</strong>Michael Hingson ** 58:20
Make it a novel.
 
<strong>Susy Flory ** 58:24
It's not going to be 7 million words I'll tell you about.
 
</strong>Michael Hingson ** 58:27
That is a little bit long to deal with. But I bet that whatever comes out is going to be fascinating and worth reading. I'm gonna have to go off and look up fear not the VINCI
 
<strong>Susy Flory ** 58:44
it's out of print, but I think there's a few copies floating around
 
</strong>Michael Hingson ** 58:51
I'm assuming it wasn't an audio book.
 
<strong>Susy Flory ** 58:54
I think this was before audio books were routine. Yeah, and yeah, so it was not
 
</strong>Michael Hingson ** 59:04
have to look anyway. You never know. Well, thanks again for be here. And it was good talking with you. And I want to thank everyone for listening. And again, if you have any questions you want to reach out Susie how can people reach out and find you?
 
<strong>Susy Flory ** 59:25
My website is <a href="http://SusyFlory.com" rel="nofollow">SusyFlory.com</a> and my name is spelled S U S Y F L O R Y or you can find me on Facebook at everything memoir.
 
</strong>Michael Hingson ** 59:39
Cool. And as always, if you have questions, comments, thoughts, please feel free to reach out to me Michael Hinkson web address to reach out to is MichaelHi@accessiBe.com M I C H A E L H I @ A C C E S S I B E dot com. Please go to Michael <a href="http://hingson.com/podcast" rel="nofollow">hingson.com/podcast</a>. To learn more about the podcast. If you haven't listened to us before, we hope that you'll give us a five star rating in whatever podcast host you are using. If you know anyone who might be a good guest, or if you'd like to talk about coming on the podcast and chatting with us, please reach out. We'd love to hear from you. And you can, you can rest assured that I will respond. So, thank you very much for listening to unstoppable mindset, the podcast where inclusion, diversity, and the unexpected meet. Thanks for listening.
 
**Michael Hingson ** 1:00:48
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Meet the Other Voice - An Interview with Susy Flory </itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/99fcc1d0-e63c-406f-9d6b-9eb2b7fdaa26.mp3?source=rss&amp;ext=asset.mp3" length="36826956" type="audio/mpeg" />
<itunes:episode>10</itunes:episode>
</item>
<item><title>Episode 9 – Disrupt Your Now with Lisa Kipps-Brown</title>
<guid isPermaLink="false">https://pinecast.com/guid/bb3bfa8c-b780-4519-9a4c-e28c32d26a6a</guid>
<pubDate>Thu, 25 Nov 2021 12:00:00 -0000</pubDate>

<itunes:duration>01:19:03</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4b9018ef-2033-4632-97ce-d3499035f505/UM009_-_Disrupt_Your_Now_with_Lisa_Kipps-Brown.png.jpg" />
<description><![CDATA[<p>Meet Lisa Kipps Brown an entrepreneur, an author, and an expert on web access and accessibility. She is no stranger to disabilities as her father was blind and showed her constantly that his blindness was no more than a nuisance. You will discover how she entered the business of creating websites and how she has tirelessly worked to ensure that her work was inclusive for all.
 
Lisa will share not only her life journey, but she will describe why disrupting your now is an important opportunity for all of us to explore. You will even learn her views about the importance of web access and how she accomplishes it today including using accessiBe and its artificial intelligence website product to make her job more successful. Lisa is a real technological visionary and, yes, unstoppable.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong> 
Author of Disrupt Your Now and Boomer Cashout, and marketing strategist behind the only NASCAR team racing to combat veteran suicide, Lisa Kipps-Brown helps entrepreneurs solve big picture problems with disruptive strategic thinking.</p>
<p>Her natural talent for transforming basic ideas into disruptive strategy and valuable collaborations has people like Forbes 30 Under 30-listed blind PhD chemist Dr. Hoby Wedler calling her a &quot;cognitive powerhouse.&quot; Steve Sims, author of Bluefishing, says she's a unicorn who bridges the gap between digital natives and digital immigrants.</p>
<p>Since starting her web &amp; marketing strategy company in 1996, Lisa has been a pioneer in business use of the web. Take it from one of her clients: &quot;if you're not afraid of challenging the status quo, Lisa Kipps-Brown can help you build a business that's sustainable and means more than money.&quot;</p>
<p>She's the expert you're missing, and likely didn't even know you need. No gobbledygook, guaranteed!</p>
<p><a href="http://lisakippsbrown.com" rel="nofollow">http://lisakippsbrown.com</a>
<a href="http://disruptyournow.com" rel="nofollow">http://disruptyournow.com</a></p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.</p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of Unstoppable Mindset, the podcast where inclusion, diversity and the unexpected meet.  Today, I think we get to do some unexpected things, at least I hope so that'll make it even more fun. But we will also talk about inclusion and diversity. Our guest is Lisa Kipps. Brown, who I met earlier this year, she's got an interesting story to tell. And we have lots of interesting experiences to discuss some of which we've kind of collaborated in from a distance and somewhere I think she'll just tell you things that you'll find interesting. So Lisa, welcome to unstoppable mindset.
 
<strong>Lisa Kipps-Brown ** 02:00
Thank you so much for having me, Michael, it's great to be with you.
 
</strong>Michael Hingson ** 02:05
So let's start with the usual tell us a little bit about you in general, share some things maybe they that you'd like people to know about you.
 
<strong>Lisa Kipps-Brown ** 02:16
Okay, well, I'm an entrepreneur, I've been an entrepreneur since 1990. And in 95, I used to be an accountant. And in 95, I discovered web design. So I ditched all the accounting stuff I was doing. And in 96, I started a web design company. So ever since then, I've been doing web and marketing strategy. And I'm now you know, because of all the platforms out there that people need less coding, and so forth. Most of what I do now is big picture strategy for companies, helping them disrupt their own business, so to get them out of a rut.
 
</strong>Michael Hingson ** 02:56
What got you into web design? I mean, why did you decide to do that from what you were doing?
 
<strong>Lisa Kipps-Brown ** 03:01
Well, I would, at the time, I owned a business that I was consulting with other small businesses. So I was working on big picture strategy anyway, but mostly within kind of the financial area. And I was also the financial controller for an international software company. But I didn't like accounting. I was really good at it, but I just didn't like it. And one of the young guys, I was the only American working for the company. And one of the coders was like, Oh, you ought to check out web design. Well, I'm 60. Michael. So back when I was in college, when you took coding, you took Fortran, which meant he had to sit there and do the punch cards. I was like, No way. I'm not doing that. Well, we also did basic and that was on a PC, but you still wasn't like immediate gratification. But he piqued my interest enough that I looked into it. And I realized, oh my gosh, I could combine my business background and my creativity and my low threshold for boredom, let's call it and I could combine all of those things and help businesses in a way that other people wouldn't be able to just because of the variety of my background, so I ditched everything accounting, and have been and have been doing everything pretty much web based ever since.
 
</strong>Michael Hingson ** 04:28
I remember being in college at UC Irvine and the first computer that I was really exposed to was an IBM 360 Of course we had IBM Selectric terminals and of course you're right Fortran and and some other things along the way. And then basic did come along. I never did learn COBOL but I did take Fortran although I don't remember a whole lot of it now and probably
 
<strong>Lisa Kipps-Brown ** 04:58
wouldn't be very easily. I hated that, you know, the punch cards and everything. But I love the logic behind, you know, when I was actually coding with web design, I loved it because it was like solving puzzles. But I didn't have to go through the misery and drudgery of sitting in line and doing the punch cards and having them compiled. So it's funny how if you can figure out what you like, like inside of yourself, not the task, but why you like things and why you don't, it will really help you find your thing in life that you're meant to do.
 
</strong>Michael Hingson ** 05:34
I remember, the first time the university got a card punching device that had an 80 character display. So you could actually put all of the characters in, proofread it, and then push the button to punch the cards. Oh, wow.
 
<strong>Lisa Kipps-Brown ** 05:54
See, we didn't have that. They may have already had it. But they may have made us do what we were doing. Because it was like, computer science 101 or whatever. I just know, I hated it.
 
</strong>Michael Hingson ** 06:06
I think yeah, but I think it was, was probably pretty sensible to have the punch card device with a display because it meant you didn't waste as many cards. It didn't change the logic or anything. It only said, Okay, did you really mean to put these characters in before you push punch. So a lot of times this, of course, none of that was usable by me directly. But I remember being involved with a number of people and observing them and talking with them. And they said it was such an an amazing improvement. Because now they made many fewer mistakes. By the time the card got punched, yes. And so that when it got punched, if it messed up, then it was a different kind of a problem. It wasn't a typo. Typically, it was perhaps a little bit of an error in logic or an error and understanding something about coding. But you're right. Programming is a wonderful way to explore and think about puzzles. It's all about logic. And as we know, the machines do just what we tell them or they did them. But we now have the the arena where we're moving more into artificial intelligence. And the day is going to come when machines really will be more unpredictable to us. Because they're thinking among themselves. Of course, science fiction writers have been writing about that for a while. And as late as Dan Brown and origin and other things like that. And of course, Ray Kurzweil talks about the singularity when we marry our brains and computer brains, and then it will be really interesting to see whose will will win out.
 
<strong>Lisa Kipps-Brown ** 07:53
But yes, it will be.
 
</strong>Michael Hingson ** 07:57
It will be interesting. But computer programming was was very fascinating. I took one year of information, computer science, and it was all required part of our degree programs and physics and so on. And and used and we use the computers a lot, we use the 360. Then we got a PDP 10 into the system. And of course, all of us just worked at remote terminals, albeit sometimes in the computer science building in the computer room, but a lot of times in physics, our access was through remote terminals in a completely different building. So it was a while actually once I joined UC Irvine before I actually got to go in and and visit the computer room and experience it close up. But it was a lot of fun.
 
<strong>Lisa Kipps-Brown ** 08:49
Yeah, it is. And you know something else funny about it. When I was in college I never studied. Well, I didn't in high school either. But I drove my my roommates crazy because I would never study but I always got A's and B's, because I just learned really easily. Then when I discovered web design, of course back then there was no Google. And there was really no resources online even without service to the learn. So I would buy all these coding books, and go to bed with my coding books. I mean, by that time I was 35. And my roommates, if they came to visit, they were like, Oh my gosh, I cannot believe you have a book and a highlighter. And I said well, it just goes to show you if you find something that you really are interested in, you know that it makes all the difference in being motivated or not.
 
</strong>Michael Hingson ** 09:40
I don't remember for sure the author but one of our computer science teachers told us that one of the standard jokes they had for a while was that when you enrolled in ICS one information computer science one. The first night the professor would say You know, our textbook is entitled Introduction to Programming. And I think the author's name was Ken Ingram, I'm not sure. But you need to read chapter one. And he told us about it, because Chapter One was literally half the book. Oh my god, you had two days to read it. It's pretty clever. But still, you know, we all learned and, and I very much enjoyed. What? Taking computer science courses, physics and so on. Did because there was logic to it. And it did create and answer puzzles. And it was always fun when you when you got a puzzle that you had to, to work on figuring out whether it was programming it or especially when you get into physics and dealing with a lot of the theories and expanding on them. It's all about puzzles.
 
<strong>Lisa Kipps-Brown ** 10:54
Yes, for sure. Just so was your major physics?
 
</strong>Michael Hingson ** 10:59
Yes. I love that. My master's is in physics.
 
<strong>Lisa Kipps-Brown ** 11:02
Okay. Okay. I didn't realize that. That's cool. So it
 
</strong>Michael Hingson ** 11:07
was a it was a lot of fun. And I did, I did pretty well with it. I did study a lot I needed to do that. Partly, I think for me, also, was that I had challenges with access to information, of course, being blind. Yeah, especially back in the 70s. And even earlier, but for me, the 70s information was not readily available. And when I needed a physics book, I had to get the professor's to tell me what they were going to use in class months ahead of time, which they were very resistive to doing. Because Oh, we want to wait till the last possible. Second, we want to get the latest thing. And I said, Look, here's the problem. And some of the we're not very sensitive to it. And I had to invoke pressure from part of the the university administration. And there was a person, Jan Jenkins, who later became Jan Jergens, who was the person who ran the Office of Special services for persons with disabilities at UC Irvine, and Jan told me early on, I'm not going to do things for you, I'm not going to do things for any of the people who come in here, I will facilitate for you. If you're not able to get a professor to give you the information, then I am the the person at the university who can help make that happen. And and I think that's always been the way it should be done. We have too many, we have too many college programs out where the the office does everything you want to take a test, we'll set it up for you. You You need something you just tell us we'll do it. If students don't learn that level of independence to do it themselves, if they don't learn to hire their own readers and fire their own readers. And yes, we still need people to read material from time to time, although there's now other technologies that help but if you don't learn to do those things, it doesn't serve you well later in life.
 
<strong>Lisa Kipps-Brown ** 13:09
For sure. So the books, the books for your courses, did you were you able to get them in Braille? Did you have to have somebody read it to you? Or did you buy an audio book or what the
 
</strong>Michael Hingson ** 13:21
problem was, especially in math, and physics, and so on is doing it. And they were available in recorded form sometimes. But that doesn't really work. You know, you don't, you don't study or analyze from an audio book, you need to be able to go through it, you need to be able to search it, you've got to be able to go forwards and backwards and sideways and so on. So the only way to really do it is Braille. Yeah. And Braille is a technology that any person who is blind should use and I define blindness. And we've talked about it on these podcasts a little bit. But I define blindness as a situation where if your eyesight is diminished to the point where you need to use alternatives to print to do things, no matter what the alternatives are large print, closer to television, or braille or whatever, you should consider yourself blind and learn blindness techniques. Because if you don't, especially if you're losing your eyesight and you lose the rest of it, then you're going to have to be retrained. And psychologically you haven't made that leap. So for me, getting the books in braille was important. And the reason we needed to have the information and access to the books months in advance is that back in those days, people would hand transcribe the books. My favorite transcriber, a lady named Eleanor savage who I finally got to meet years and years later, but Eleanor actually took a cruise every year around the world and what she did is she took her brailler and most of the time as part of that cruise she was transcribing physics books for me A great idea. And and she and she was great at her job. She knew the mathematical code, the Nimeth code for Braille mathematics, she was able to transcribe the books. And as a result, I was able to have the mostly on time, which, which was great.
 
<strong>Lisa Kipps-Brown ** 15:19
I totally agree with you, Michael, about people making. Basically what you're saying is people need to put themselves out of their comfort zone, because that's how we grow. And like you said, you need to be prepared. I have, I have a vision issue that it doesn't interfere too much with me now, but I never know when it might. And so I do things like when I get up at night, and I will do this anyway. But I don't ever turn on the lights when I get on it. Get up at night, I do things like that, to force myself to think without seeing being able to act without see.
 
</strong>Michael Hingson ** 15:52
Right? Well, what what got you into this mode of really thinking about doing things without eyesight?
 
<strong>Lisa Kipps-Brown ** 15:59
Well, my father was blind, he was not born blind, he started losing his sight when he was eight. And both of his retinas detached. So by the time he was, I guess, probably 16, he was totally blind. So of course, he never saw us, or anything. But growing up around him, he was just daddy to us. You know, we didn't think about him being blind, because he was just there, he rode horses, he shot guns, he owned his own business, he even mowed the grass. And because he would mow barefoot on because he could tell with his feet, which grass was longer and which wasn't. So when growing up around somebody like that, I didn't realize how different he was because as the city was just daddy, and you know, all of his adult friends would always be like, Oh my god, your father is so amazing. And I'm like, okay, whatever, you know. And it wasn't until I was an adult that I really realized how amazing he was. But I'm never ever one time in my life ever heard him say I can't do that. He had a lay a full woodworking shop in our basement with the lathe and all this stuff. So the point of that is that when you grow up around somebody like that, it's like osmosis, you just naturally think differently, because you're around somebody who was constantly adapting and figuring out how to do what they want to do, even if people think they shouldn't be able to. And so I realize how him losing his sight. Gave me and my sister such an advantage, just because of growing up with him.
 
</strong>Michael Hingson ** 17:45
So he learned to solve puzzles.
 
<strong>Lisa Kipps-Brown ** 17:49
Yes, yeah.
 
</strong>Michael Hingson ** 17:52
In every sense of the word, because that's, that's what it's about. I wonder what people thought when they saw him mowing the lawn barefoot. Oh, wow.
 
<strong>Lisa Kipps-Brown ** 18:02
They probably were, well, where they live. We live in a rural area. And their house was beside my grandmother's and my aunt so I don't know if really anybody saw him besides him. But people have seen him do a lot of things that they just cannot believe that he has done and um, I mean, he rode like he would do trail rides, the whole weekend long and it'd be like on his horse, it'd be like 35 miles each way. And things like that. The house that I own now is actually on a lake and when I was growing up a friend of his and it I found out after I bought it that at one of the parties that his friend had that a bunch of them were going to go waterskiing with daddy wanted to drive the boat. So they took him around the lake a couple times for him to get his bearings, and he drove the boat for the site admin to water. See, I'm not saying that was a good idea. But that was a it didn't surprise me at all that he did. And I'm sure there was a sighted person sitting beside him just in case something had gone wrong. But you know, yourself. It's almost almost like sonar y'all see, but you see in a different way than we do.
 
</strong>Michael Hingson ** 19:14
Yeah, I was thinking that probably someone sat next to him because it would be really hard to hear. Maybe not too hard. But when you're getting close to the shore, so you make the appropriate turn. There are sounds and you could learn to tell the difference from being in the middle of the lake when when you're there as opposed to being at the shore. But if it were me, I would want someone to be there just to make sure I had that information. Right now. Maybe it's because I haven't learned to do that.
 
<strong>Lisa Kipps-Brown ** 19:47
No, I cannot I didn't ask his friend that was telling me I can't imagine that they didn't have somebody beside him but just the fact most people would never dream that somebody has can't seek to do something like that. It's like going to our cabin in the mountains, it's 120 miles from our home. And you know, he'd been going up there his whole life riding in the car with different people. So if he had somebody take him up there who had never been before, and it was just them in the car, he could literally tell them every turn, yeah, like, oh, about, you know, a half a mile up the road, you're gonna go around the curb and a dip and blah, blah, blah, and it blew people's minds. But as I said earlier, he it was so ingrained in him, because he felt it and, and heard it. And that was the way he could visualize if you will, to give directions to somebody else.
 
</strong>Michael Hingson ** 20:47
Sure. Um, I know, and I can do the same thing. What really amazes me is having now used a guy dogs, most of them can be asleep on the floor in the back seat or, or up between our passenger seats in our in our van today. But they could be asleep on the floor, and wake up when we turn on to our street. Uh huh. I think that's even more amazing. Because for me, knowing where I am, when I'm traveling to and from a place on a regular basis, frankly, that's easy. Yeah. And I think that it gets back to the point, that eyesight is not the only game in town. And the reality is that we don't, as a, as a people choose to learn to use the alternative techniques that blind people do, that might enhance our own lives, as people who can see. And that's why one of the reasons it's the best training centers for blind people teach partially blind people to travel under blindfold. And then they say, Look, when you go out in the world, as long as you can see, you still have that eyesight, but use your cane in conjunction with it, and enhance what you do. And the people who adopt that philosophy, find that it really makes a great difference in how well they can function and how well they do function. Because they've learned the techniques, and they've psychologically accepted that there's nothing wrong with being blind.
 
<strong>Lisa Kipps-Brown ** 22:26
I love that. That's great.
 
</strong>Michael Hingson ** 22:29
So it makes perfect sense to do. And, and it's, it's something that I wish more people would would recognize. And it's kind of why I adopted in our book, Thunder dog, in this section called guide dog wisdom. One of the lessons that I say we learned from Roselle on September 11, is don't let your sight get in the way of your vision.
 
<strong>Lisa Kipps-Brown ** 22:52
Oh, yeah.
 
</strong>Michael Hingson ** 22:55
Because it happens all too often.
 
<strong>Lisa Kipps-Brown ** 22:57
And, and an example that I think all of us can relate to, is Google Maps, or any map thing, somebody will be driving, and they can see the road signs or whatever. But if the map tells them to do something, and even if they see it, they're like, oh, but the map said in people, you know, it's relying too much on other things. And so that's not a really, that's not the same thing. But it does show how people will rely too much on something at the expense of something that's basically right in their face, telling them what to do.
 
</strong>Michael Hingson ** 23:36
Right? Well, and there's nothing wrong with going by what the map says. But what we don't learn to do is to use all the information to our senses. To accomplish a task, we don't use everything, we rely on one thing, we don't look at everything that's available to us to make the most intelligent decision that we can make.
 
<strong>Lisa Kipps-Brown ** 24:00
Right? So an extreme example of that would be if a street says one way do not turn in the map and saying turn, obviously you're not going to turn. But you know that that's an extreme example, and I haven't been with anybody that does that. But I've even been with people that know where they're going. And they will still turn at a different place just because the map tells them to even though they've been to the place a million times. So it's it's pretty funny how people give up their own control by defending and things like that.
 
</strong>Michael Hingson ** 24:33
I have been in cars where people did exactly what you just said they go by the map as opposed to and they have turned the wrong way. Fortunately, they weren't very busy streets. So we we survived. But still, people do that, rather than looking at everything around them. And I really wish that as a people we would teach ourselves and our parents would spend more time teaching us To observe and think and question and analyze, because, as you know, from dealing with puzzles no matter what they are, that's what it's about.
 
<strong>Lisa Kipps-Brown ** 25:10
That's right. I'll give you another example of something that he did with us that we didn't think much about it at the time, but we would have been learning from, he would play basketball with us. So we had a basketball goal that he actually built for us, he, you know, dug the hole and put the pole up and everything and the concrete, and he would play like horse and around the world, those kinds of things. And we would knock on the post of the basketball goal, so that he could get his bearings where it is. And then in his mind, you know, he would calculate the height and, and he would shoot, and he was really good at it. So think much about it. But, but when you see somebody doing those things on a regular basis, and never saying, Oh, I can't do that. I mean, literally the first time he did it, it would, he would have been like, he probably just said, Let's go play basketball or shoot basketball. And, um, so when you're around people like that, you just absorb that way of thinking, in that no challenge is too big.
 
</strong>Michael Hingson ** 26:21
And, you know, even if you don't accomplish everything in the challenge, you learn from it.
 
<strong>Lisa Kipps-Brown ** 26:28
That's right. Yeah, a lot of NASA we learned the most from our failures, don't we?
 
</strong>Michael Hingson ** 26:33
We do. And, and what's a failure? It's an opportunity to learn, like, What's the mistake? Was it a mistake when you made it? Probably not. People would judge it as a mistake. But the real question is, you did it, what do you learn from it? And if it was a mistake, can you improve upon it? I was talking with someone this morning, we're actually working toward writing a new book, called standard dog is out there still, which is our my story of being in the World Trade Center. But we're writing a new book. Originally, I talked about our thought about calling it blinded by fear or not. Because most people really are blinded by fear. And when I say blinded, I mean that they tend to just totally let fear take over and they can't deal with moving forward. They don't know how to make decisions. They lose perspective. But we actually changed the title of it. It's actually now been submitted as a proposal. So we're hoping that a publisher will pick it up. But our our latest title is a guide dogs Guide to Being brave. And we're doing it from the standpoint of Roselle, who was with me in the World Trade Center, of course, on September 11. But we talk a lot in the book about life choices. And do we go back and analyze and I was talking with my my colleague who's helping to write the book, my co author, Carrie Wyatt can't. Can you trace your life back to the choices that you've made? Can you go back and look at your choices, and see what brought you to where you are and what you learned along the way? And we both agreed, most people can't do that. And what started it was that I made the comment, I can go back and look at my life. I know the choices that I've made along the way, especially the major ones over the past many number of years now being close to 72. But I know the choices that I've made, and I know what I've learned each time from those choices. And that's invaluable.
 
<strong>Lisa Kipps-Brown ** 28:42
Yes, it is. And I remember, this is just one small example for people out there. I remember you and I speaking this past summer and you were talking about being in an airport or something and you said you wanted to get lost. So that then you could learn your way around or something to that effect you didn't somebody to just lead you to where you needed to go, that you needed to find it on your own. So you can learn from it
 
</strong>Michael Hingson ** 29:09
did a lot of that in the World Trade Center. And the value was that it got to the point where I couldn't get lost in the World Trade Center. With within a few seconds of just doing some listening and observing. I always knew where I was.
 
<strong>Lisa Kipps-Brown ** 29:23
Yeah, because everything sounds different from the different angles in the floors. And not that I can't hear it that like y'all can. But I think I am more aware of it than most people out here things in our house. I'll be like, What is that noise and my husband's like, what noise? And then I'll just go looking and looking until I trace track it down and I'll find some little something you know, yeah. That's pretty cool, though that you couldn't get lost.
 
</strong>Michael Hingson ** 29:52
Well, and the the reality is that that you could learn to do that. You know, people always say To me, well, you're blind. So your your other senses are heightened. And someone at one of the training Senator center centers, senators, they need training. One of the training centers that I've visited over the years said, Is that No, it isn't a matter of heightened senses, other than you've trained yourself to heighten your senses. And the the fact is that any number of sighted people have done that look at SEAL teams look at a lot of elite military people look at people who are very deeply involved in something or other, they become focused, and they've trained themselves to deal with a lot of those things.
 
<strong>Lisa Kipps-Brown ** 30:46
Yeah, follow through. Yeah, when I get up in the night, and I don't turn in the light. So many times you would think he would remember because we've been married 34 years now. But very frequently, it'll wake up my husband, he's like, wait, you want me to turn on the light? I'm like, no, no, turn it on. Don't turn in. I want to do it in the dark. You know, I just like the challenge.
 
</strong>Michael Hingson ** 31:09
Or, or better yet, and why aren't you learning to do that? Exactly.
 
<strong>Lisa Kipps-Brown ** 31:13
Yeah. Why do you have to turn over life for everything. And, you know, Daddy would be in the basement. He had a dim down there, and he would listen to music all the time. And somebody if somebody came to see him, and they might say something like, How do I turn the light? And he's like, why do you need light? I don't have a light. You know, he'd always give people a hard time. You don't need a light
 
</strong>Michael Hingson ** 31:32
to waste of electricity. Exactly. Yeah, well, Dick herbal Shimer, who is my geometry teacher in high school, who we've stayed very long time friends with, tells the story, and I had actually forgotten it. But he came over to our house. Once, when I was in his class, as I say, we became very close friends. And he wanted to see our ham radio setup. And my father and I were both ham radio operators by then. And we went into the den where it was all set up. And he said, I remember saying, Well, you know, I'm not able to see it very well. Can I turn the light on? And I? And I said, Well, why? Sorry, I forgot. But we'll accommodate you, you know, but yeah, it is it is what people are used to. And every time you have a power failure, what's the first thing you do you go find a candle or a flashlight, rather than maybe learning not to be so quick to use those and and raising your own senses simply by training yourself to listen, or to observe in other ways?
 
<strong>Lisa Kipps-Brown ** 32:40
Yeah, and a lot of times it's not even really that dark, even if it's in the middle of the night because the moon or you know, so be it's just such a habit for people to feel like they have to have that light.
 
</strong>Michael Hingson ** 32:54
Now then there are some people who are really scary share Heckerling, the founder, or co founder of accessiBe, tells me that one of his best friends who is blind is one of the chief coders that they work with. And this gentleman, being blind, can write code, carry on a conversation with you, and be listening to music all at the same time. Yes, scary. I don't have
 
<strong>Lisa Kipps-Brown ** 33:26
to do that. I can type and carry on a conversation at the same time. And but I don't know if I could pay attention to music, but I'm just so used to that, you know, because my husband would be like, You're not listening to me. I'm like, yeah, yes, I am. That's cool.
 
</strong>Michael Hingson ** 33:45
Well, I can type in carry on a conversation at the same time, sometimes I do realize that accuracy might not be as good or, or I know that I made a mistake. And I have to go back and correct it more as I'm typing. If I'm carrying on a conversation at the same time.
 
<strong>Lisa Kipps-Brown ** 34:01
Code is way different than just, you know, for me to just be typing something. Do writing code is way different. Because you really have to be right with that.
 
</strong>Michael Hingson ** 34:13
Well, again, you you develop a mindset and you develop and train yourself to be able to do that. I'm sure. It's very doable. It's just not something that I've learned to do. So I just choose to be jealous of that guy who can do it. Yeah. It's a life choice.
 
<strong>Lisa Kipps-Brown ** 34:30
Man, you do other things that he's probably jealous up. So
 
</strong>Michael Hingson ** 34:35
I guess probably so. So, you know, you you've done some writing, you've written some books, right?
 
<strong>Lisa Kipps-Brown ** 34:45
Yeah, I've written three, the latest one release this past summer in July.
 
</strong>Michael Hingson ** 34:52
What is that one called?
 
<strong>Lisa Kipps-Brown ** 34:53
It's called Disrupt your Now the successful entrepreneurs guide to reimagining your business and last
 
</strong>Michael Hingson ** 35:00
Tell us about that, if you would, please.
 
<strong>Lisa Kipps-Brown ** 35:02
Okay, well, over all of these decades of helping business owners, I realized that a lot of the people that I work with, they start a business and they're like, Yes, I'm gonna be my own boss, and I'm gonna, you know, control my life, and yada, yada, yada. And then before they know it, they realize they built a business that they don't even like, they don't want to own, but they're trapped. Because I'm like a job, you can't just walk away. And my theory on it is that the reason they do that is because they're paying too much attention to what everybody else is doing, instead of what they want their life to be like. So you know, people within an industry, they'll look around at competitors, or whatever, and they'll think everything they're doing, I need to do. But if you want a different type of lifestyle, then you need to do it differently than they're doing it. So like for me, even though I own a web design company that you know, there are a lot of agencies out there, they have a lot of employees, I have never wanted to have many employees, because I don't like managing people, I don't want to be tied to one place geographically, which was another reason I really loved web design when I when I on, discovered it in. So there, I like for my life, I like to be able to adapt it as I go. So like when my mom got Alzheimer's, I can adapt my business. So I like having a really agile business that I can change on a whim that somebody else who's building a business to sell, they're going to need to make different decisions than I did. And if we are copying each other, then we're not going to end up with what we wanted. So that's why I wrote the book disrupt your now. And really I tell people stop thinking someday or one day and start thinking right now, what are some things that you can do now to start making your life and your business what you want it to be?
 
</strong>Michael Hingson ** 37:11
So let me name two people, Mark Zuckerberg and Bill Gates. Why were they successful?
 
<strong>Lisa Kipps-Brown ** 37:19
Oh, well, part of its timing part of its doggedness, part of its vision and creativity, I'm sure that you're
 
</strong>Michael Hingson ** 37:32
well, and what I was thinking of was just in terms of what you're saying, they chose to be different. Or Jeff Bezos is another one. They, they, they envisioned what they wanted. And they were open to exploring ways to make it happen. I mean, look at what Jeff Jeff Bezos did, even though he doesn't always make things as accessible as we would like. But none of them do, actually. But Jeff Bezos created this company, to sell books, and to then later to sell other things online. And I remember for years, Amazon was not very proud, well, was not profitable. And he kept saying it's going to be and he kept doing various things until he made it successful. And make no mistake, it came from him. Yes. Steve Jobs apple. It started out and originally, the Macintosh wasn't necessarily the the greatest thing. But he worked at it. He had a vision. And then Apple took off,
 
<strong>Lisa Kipps-Brown ** 38:47
right? You know, with an Amazon, I actually the first book I wrote, and some other books that I didn't write, I actually sold those on Amazon and back in the 90s 97 to 2000, before I sold the company, and that was when most people didn't even know hadn't even heard of Amazon yet. You know, but, um, so I've been following him for many, many years. But and that's the thing, it's like people don't, they don't understand how to think differently, just like we were talking about with our senses. They get so ingrained in making decisions based on the ways that they think they're supposed to make them that they don't look at alternatives. So I'll give you a business example for me. So in 97, I was working with a client whose she owned the company that had had print products and it was a set of technical books, gods and and of course, they will print books and her husband had died of cancer. She sold up inventory, she could not afford to take it back to print. So she was gonna go bankrupt and started talking to her. Why have these three questions, Michael that? So I'm going to stick this in here at three questions that I use that I realized I got out of growing up around daddy. The first is fly. The second is why not in the third is what if. So with her without me thinking about it, I'm like, Well, why don't you figure out a way that you don't have to pay for it? And she goes, Lena, oh, how can I ever do that? Well, I actually got books pre ordered, gave people 25% discount. So by the time she had to order, she had enough money, she didn't have to pay for it. But then I was like, why not figure out a way that you can do have this product, but having in a version that you don't ever have to have print? And she's like, How could that be possible. And remember, this is 97 I so I know, we can figure out a way that you could turn the the books, each individual page into a file online for people to download, because a lot of the people that used it were marine surveyors and yacht brokers and stuff. And of course, she thought I was crazy. But I said, if you did that, you could update it constantly. You wouldn't have to wait a year or two to add the next volume. And then lastly, what if we could actually create an entire new revenue revenue stream for you? So long story short, I developed a system for her to turn the books and the individual it they later ended up being PDFs. At first, they weren't just images. But we sold subscriptions, and yearly and monthly subscriptions for professionals that needed it. But we sold daily subscriptions to Joe Blow that was interested in just researching boats, like having a glass of wine. And he's like, Oh, I think I want dreaming of having a bed. You know, we want to be able to look at technical line drawings and stuff. So we created a whole new business model. And this was in 9798. Nobody, that all of the subscription based businesses back then online, were basically internet service providers like AOL, stuff like that. And I actually sold it right before <a href="http://the.com" rel="nofollow">the.com</a> bubble burst. So that's an example of nobody would have back then no, nobody would have ever thought about taking a book and turning it into something digital. And I doubt I would have if I hadn't grown up with my father, you know, just having that different mindset.
 
</strong>Michael Hingson ** 42:44
But also, you had the opportunity to ask those questions, because someone came along who had a problem? Yes. And you recognize the inspiration that came into your mind about why why not? And what if? And it seems to me the most powerful of those three questions is what if, yeah, because that's the one that really makes you vision?
 
<strong>Lisa Kipps-Brown ** 43:04
I agree. I love the whole idea. The why is the part that people are like, are you crazy? This is why it's obvious why I'm doing it. And the why not? Is then they really, it's pushing them out of their comfort zone. Oh, you know, like her? How can I have a book that's not printed? So it's like the why the why not? It's easing them to that third class question. What if? And what if is the disruptive question that think of something like your wildest dreams of what if you could do something this way? What would the craziest idea be? And there's probably a way that you can actually make it happen?
 
</strong>Michael Hingson ** 43:45
Yeah, the what if gives you the general question, then you get to the details.
 
<strong>Lisa Kipps-Brown ** 43:52
I'll give you an example, not entrepreneurial. And so I was working with a woman who had been laid off from a government job. And she said a half to get another job and government because of the retirement plan, and so forth. And but she had been really unhappy in the job. And I said, Why do you want to get back into a similar situation when you were so unhappy? And you know, you automatically have the bureaucracy and the six steps of promotion? Why not try to find something simple or something better in the private sector? And what if you could get a job with a fast growing private company, that literally there's no limit to your ability to grow that they could even create a position for you once they get to know you? So she ended up after several months of me coaching her and adapting her skills, translating her skills over and so that she would understand that yes, she did have the skill set for this. She took a job with a private company, and she's making 60% more a year than she was making. I'm like, you can take every bit of that and invest it into a retirement plan, you know, instead of being stuck down at the lower level, just so that you can have this retirement plan.
 
</strong>Michael Hingson ** 45:19
How long ago did you do this?
 
<strong>Lisa Kipps-Brown ** 45:21
This was this year.
 
</strong>Michael Hingson ** 45:23
Okay. And so the question is, since you obviously, keep in touch with her right now, is she happier?
 
<strong>Lisa Kipps-Brown ** 45:29
She loves it there. And the really cool thing, Michael, is that it's b2b. So as she's working, she's working in this place, that there's really unlimited potential, because of the kind of company it is, but she's also working with business clients. So she's making great contacts, that that also increases her opportunities in the long run, because you never know who she might meet, that they might decide they want her. Her world is just so much bigger now.
 
</strong>Michael Hingson ** 46:06
And she gets to be creative. And maybe when she was in the government job, and I don't know, but I'm assuming from my experiences in dealing with the government world, she, her creativity was very possibly greatly stifled. Now, she might have to relearn to do some of that. But she gets to be creative.
 
<strong>Lisa Kipps-Brown ** 46:26
Yes, be creative. Again, he can in people think creative means art and stuff, no creative thinking, and thinking strategically and thinking differently than than other people think. And she's really good at that. But you're right, it had gotten very stifle. So now she's having to nurture that part of herself again, because she does have the freedom to use that talent.
 
</strong>Michael Hingson ** 46:53
Well, and the other part of it is, what's wrong with questioning? Why What's wrong was saying, Well, yeah, that's the way we've always done it. But why do we need to do that? Why not explore something different? Or of course, then take it to the what if we did this instead. But But bottom line is, what's wrong with questioning and exploring, and making yourself and others think more creatively and thinking about all the various options to get the best solution?
 
<strong>Lisa Kipps-Brown ** 47:31
Actually, I think there's nothing wrong with it. And I think if more companies and even the government, but let's just stick with business, I think if more companies encourage their employees to think entrepreneurially, the then employees would be happier, they'd be more productive, they would end up in positions that they're better suited for. And the company would end up more prosperous and more valuable, if they would just allow people to think entrepreneurially. And instead of everybody being afraid, they're going to do something wrong. And everybody thinking bureaucratically,
 
</strong>Michael Hingson ** 48:10
there's a TV show that that Karen especially likes to watch, and we binge watched three episodes earlier this week, I in one of them, someone was hired to manage our actually be head chef at a restaurant. And in this restaurant, everything was done a certain way. The ketchup would go in the middle of the plate, so you could put it on easily your steak or your french fries. And what this person did was put the ketchup on the side. And management couldn't understand and wouldn't accept the concept of doing something different. And maybe there's a reason for doing that.
 
<strong>Lisa Kipps-Brown ** 49:01
What was that show?
 
</strong>Michael Hingson ** 49:04
It shows that people aren't open to new ideas are open to exploring other ways that may be better.
 
<strong>Lisa Kipps-Brown ** 49:11
For sure. Now, I mean, what is the name of the show, though?
 
</strong>Michael Hingson ** 49:14
Oh, what was the show? It's called a million little things.
 
<strong>Lisa Kipps-Brown ** 49:18
Oh, I need to watch that. Okay, I need to check that out. That sounds really good. It's
 
</strong>Michael Hingson ** 49:23
put on a few years, and she she especially really likes it. So but I think it's a very relevant point. Why is it that we have to do it a certain way and you know what, it is possible that maybe there was a lot of analysis and there was a lot of thought that went into doing something in a certain way, but then explain it will help people understand it, because if you do that one of two things will most likely happen. One is they'll say oh, okay, or they'll say, Yeah, but what if we look at this? Yeah, and, and both of those are reasonable scenarios. But it starts by accepting the fact that it's good for people to learn and understand and analyze.
 
<strong>Lisa Kipps-Brown ** 50:19
Yeah, you You are so right. Let me give you another example. Because I think it helps people learn when they have different types of examples, but I love that capture point. Um, so last year with the Cares Act, most communities when they got money for businesses, they would just divvy it up and somehow decide which businesses got how much money. So it would be a certain number of businesses, small businesses, that got you know, a chunk of money. And it just kind of stopped there. It helped them and help them keep employees on but it didn't do anything exponentially in the community. So I worked with one of my colleagues who, by the way, the tourism director there used to work for me. So I know what a creative thinker she is. And she went to her County and said, Look, I have money left in my tourism budget, can I take that and match it with the Cares Act money that we're having, and figure out a way that we can do a matching gift card campaign so that the money could also benefit, it could benefit more businesses. So what we ended up doing is, we developed a system that you could go on as a citizen and buy a $40 gift card for any of the businesses that were participating, but you only pay $20. So you as a person who lived in that community, were automatically saving $20. And then $40 went to the business, whose gift card you were buying, right? So the net effect, we turned $900,000 into 2.7 million, because they did the matching. And what was really cool is most people think, Oh, well, gift cards, they think shopping and restaurants and stuff. And there's nothing wrong with that. But we had businesses in their like daycare centers, Dentist medical centers, car repair, fuel oil. So imagine the the family who, you know, may have low wages anyway, but also maybe worried about keeping their jobs. And all of a sudden, they're able to buy these gift cards and get their childcare for half price for a few weeks. So I was really proud of that, that and you know, it's just sitting there and go, and why do we just want to give the money to a few businesses? Why not figure out a way that more businesses can benefit? And what if we could figure out a way that citizens could also benefit from it?
 
</strong>Michael Hingson ** 53:11
Why is it that bureaucracies and governments so stifle creativity? And so strongly disincentive people for being creative? Or maybe the better question is, how do we change that mindset? And I know that, in part has to come from getting the right leader to really run it. But it is so unfortunate that we we so poor, are so pervasive about not encouraging questioning, and creativity and so on. It's just so unfortunate.
 
<strong>Lisa Kipps-Brown ** 53:49
Yeah, it's like, this is the way you do it. This is it, do it this way. And growing up, we're taught to be like that, in school and everything, these this is what you do. These are the rules, and you're supposed to do it. And, you know, I think part of it with business starts with efficiency and so forth. But I think a lot of it is fear. Because you think about it with a company, a manager, whether it's a middle manager or a top manager, they are afraid to change things because they are being judged on the performance up, and rightfully so, you know, they need to the company needs to be profitable, but it makes them more afraid to try anything that might be disruptive in a good way. You know, and but that's how the big changes come about. It's not the small things like you know, just making something that looks a little bit better. It's the disruptive changes that that changed the whole focus for industries.
 
</strong>Michael Hingson ** 54:50
Well, and they also fear that somebody come up will come up with a better idea than they have had, or maybe a better way Doing things, and this other person will get the credit and they will lose out. Yeah, and we don't recognize that a leader who truly leads also knows when to let somebody else take the lead on doing a project. And that the real leaders are the people who can direct and guide and inspire. But may or may not necessarily have the right idea or the only or the best idea, but will encourage other people to come up with ideas. And in fact, that may catapult someone else into a great position. But the true leader who adopts that mindset, is never going to fail. And they're and they're always also going to feel really good about what they did to bring this person into the, into the limelight, if you will.
 
<strong>Lisa Kipps-Brown ** 55:57
100%, I'm in total agreement with that I had a great, I have a guest on my show the other day on my Disrupt your Now show, a woman who has developed a disruptive platform for human resources. And it is so cool. And that is her whole thing about helping companies start thinking differently in managing their personnel and turning away from performance reviews, and all those things that people ate, and making it more people based and smell things along the way. So we had a conversation about this exact thing about allowing people to be more entrepreneurial.
 
</strong>Michael Hingson ** 56:40
I remember working for a company once, and I worked in a remote office, the founder and owner of the company are one of the two founders, but the president of the company was back seeing how we were doing and we went to dinner, and we were talking about salaries and what people made. And he conveyed the message that it was really unfortunate and crazy that salespeople made more money than he did. And he could not understand why anyone would think it's a problem, that the President didn't necessarily make the most amount of money in a company like that particular one, and that, that salespeople could make much more money, even if it's just in one month. But he couldn't understand how that could happen. And why that anyone would find that acceptable.
 
<strong>Lisa Kipps-Brown ** 57:43
Yeah, I've seen people like that, too. And they don't understand that if, if you don't have the people making whatever it is you're selling, if you don't have the people who can sell it, you don't have a company, so he wouldn't have a job if it weren't for those people. But people at the top, a lot of those people have too much too big of egos and too much self importance. And they automatically think that there's so much worth so much more, rather than, hey, I owe my position to them, I owe my success to them.
 
</strong>Michael Hingson ** 58:19
And in the long run the executive, if they make the company successful by hiring people, who may be in the short term make more money than they do. Those people, if they've structured a right will be fine. financially.
 
<strong>Lisa Kipps-Brown ** 58:36
Yes, yeah. everybody ends up better off,
 
</strong>Michael Hingson ** 58:42
of course, and that's as it should be. It's, it's all again, going back to the mindset, and how we choose to approach what we do and how to approach life. And so having the concept like disrupt your now is, is so important. And I could say it's unfortunate that we have to have that kind of a concept. But we do because we get so locked into a pattern that we don't look at alternatives. I'm a great Star Trek fan. And I remember watching some of the Star Trek movies like The Wrath of Khan, which, which I thought was probably about the best of the Star Trek movies. But one of the things that was talked about in that movie a lot was how people thought. And I don't know whether you watch any of the science fiction movies, but one of the the villain, as Spock put it to Captain Kirk, once tends to think in two dimensions. And of course, you're in space, which really means you can do three dimensions. And by changing Kirk's mindset with that, they won and we're able to succeed but we We don't tend to be nearly as open sometimes as we should be.
 
<strong>Lisa Kipps-Brown ** 1:00:05
Yeah, I need to go back and watch that, Michael, because I'd forgotten about that. It's been years since I've watched it. It's just easier to go, you know, the path of least resistance, get up and do the same things. Like we've always done them. It's just easier and most people prefer easy. Most people don't really want excitement. And I'm one of those people. One of my biggest fears is boredom. Just like I like making things exciting. And I like figuring out different ways to do things.
 
</strong>Michael Hingson ** 1:00:39
I'm not sure it's necessarily easier. If you have a mindset that encourages you to if some people say, think outside the box, if you think differently. In fact, if you're constantly doing that, you may find that that's easier anyway. Because you're you're looking for the easier way to get where you want to go. And both of those are part of it.
 
<strong>Lisa Kipps-Brown ** 1:01:07
Yeah, definitely. And I can tell you doing things, the accepted way is definitely not easier for me. It's, oh, gosh, it's like, it's like torture, because I'm always looking for just it doesn't have to be necessarily actually a doing something differently, son. And that's what people have a hard time understanding. I just like looking at everything. Why are we doing it this way? You know, why is it that way? Why can't it be another way?
 
</strong>Michael Hingson ** 1:01:43
And again, as long as you look at it that way, and you're open to options, you may find that the way you're already doing it is the best way.
 
<strong>Lisa Kipps-Brown ** 1:01:56
Right? Yeah. Cuz then you've got verifications.
 
</strong>Michael Hingson ** 1:01:59
There's no need to change, just to change, you should change because there's a reason to change. Exactly. Yeah. And I've been in situations where people say, Well, yeah, maybe we've always done it that way. But we're going to do it this way. Because we should try something different. Why?
 
<strong>Lisa Kipps-Brown ** 1:02:15
Exactly. Yeah. And I'll tell you, that is a big problem, when new blood comes into a company, because they want to make their mark, you know, and they want to be like, Oh, we're gonna do this big thing. You know, it might be a manager of a product line or whatever. You know, Pete, nice, er, manager or whatever. But they want to come in and do they want to try to come in and do things their way so that they have a win that then they can brag about? But many times, it's it would be better off leaving it like it is and finding something different to go after.
 
</strong>Michael Hingson ** 1:02:54
Right? That's the other part of it. Well, I have to ask you about your involvement in NASCAR and some projects with that. I know that's how we originally met you we were introduced by Herbie wetzler who we're also going to have on unstoppable mindset. But tell me about NASCAR and what you've done and what what the project is.
 
<strong>Lisa Kipps-Brown ** 1:03:19
Yeah. So this is another thing that came out of those three questions on calling Garrett is a young NASCAR driver. Three years ago, his dad contacted me to talk about strategy. I don't know if the listeners know very much about NASCAR. But it's a brutal sport, the drivers have to bring their own sponsors in. And they're basically free agents. And once a sponsor comes into NASCAR, there are very few truly new sponsors at the higher level. Usually what happens is a new sponsor will come in and then once they get in there, they realize, oh, this is really cool. You know, and then other teams try to poach them or they start looking around. So it ends up everybody's going after the same buckets of money. So with him, I said, Why do you want to go after the same same buckets of money, you've got to figure out a way that you can make yourself be the only driver that could do something for people? Why not figure out a way that you're the only one and so nobody can take your the partners who truly are the best partners for you. Nobody can take them because they are not able to do what you are able to. And then the what if became, what if you could help other people while you're doing it? Because he really wanted his career to me more than entertainment when he was older. He and his dad had had that conversation that they really wanted it to have a bigger meaning. So we ended up I'll fast forward through but we ended up on Promoting racing for heroes and the Rosie network, which are two nonprofits that help veterans and military families and racing for Heroes is suicide prevention. And they provide free mental and physical health services job training, job placement in the Rosi Network provides entrepreneur services. So we were working on this, we were promoting them pro bono, we crowdfunded the first race for 2020, we beat our goal, we had never crowdfunded, we beat our goal of 200,000, and were able to raise enough to pay for stem cell treatments for veteran with multiple sclerosis. So that made history two things of making history right there, the Crowdfunder in the stem cells. Then we brought in the first service disabled black owned, small business sponsor, we also um, we had a the opportunity for micro businesses to be part of the marketing campaign, if they gave just $10 to the crowdfund or they got to use a badge in all of their marketing, it had the NASCAR logo on it and Collins logo. So that had never been done before. And that was for veteran owned and military spouse owned businesses. That was another way for us to give back to them. And then this past summer, as you know, we had the first Braille paint scheme in NASCAR in the first blind, don't sponsor and I am very happy to say that access to be was one of the sponsors on that car. And that car was all about access, access to resources, whether it's online, or healthcare or education, or whatever. But um, oh. And we had the first blind gun sponsor, who was also Hopi Wendler. So even with COVID, we have made NASCAR history in five different ways, that are all about helping other people and that are all about bringing some kind of access to people, whether it's healthcare, job training, entrepreneurial training, yet, all those different things. And I'm just really proud to be a part of it. But it's very personal to me on many levels, because my husband is retired Navy. So I know how hard it is when they transition out of the military to fit back in, you know, into the civilian world. My grandfather killed himself when I was five. And my grandmother tried to when I was three, I mean, three years later, when I was eight. So the suicide prevention, I know had the ripple effects. And that that has, and then, of course, daddy being blind, and me being able to have Hobi, and except to be on the car and having the Braille paint scheme. All three of those things are just so important to me personally, and it just makes me feel really happy that we've been able to do it.
 
</strong>Michael Hingson ** 1:08:12
It sounds exciting, of course, it's a bigger challenge to having to do it during a COVID environment in the COVID year, but you're persevering?
 
<strong>Lisa Kipps-Brown ** 1:08:22
Yes, we are right now we are fighting to get funding for next year. And you know, still with COVID going on, we're not able to do we have really wanted to rely mostly on crowdfunding, but like everybody else, we're having to adapt. Because people, you know, average people are less able to give to campaign. So we're turning more to corporate sponsors again. But unlike other, whether it's a nonprofit or sponsorship type thing, unlike all the other people that are going after those buckets of money, we approach it as a b2b service. We talk to potential partners, and we're like, what is the biggest problem that you have in business? And how can we help you solve it, it might have nothing to do with the race car at all, you know, but by them sponsoring the car, they have access to all of us all of we we have experts who can then help them in their business. And we've done things like help a convenience store that find and vet and locate good veteran products to carry. And if you think about that, that would be hugely expensive to do. Because first you have to do the research to find the products and make sure they're good and make sure it's not something that's already in a bunch of stores. Then you also have to vet the veteran because there's so much stolen value So we have about 50,000 businesses, veteran and military spouse owned businesses in our network, and the Rosi network, one of the nonprofit's we promote, they actually already vet businesses to make sure that they truly are veteran or military spouse owned. As a matter of fact, they do that for Google. Also, they're the exclusive provider of that for Google. So with this convenience store, we already have this huge network and we could readily recommend products to them. The Rosi network knows their financials knows what you know, they were able to recommend businesses that were stable, and then they also the company didn't have to worry about something blowing up in their face. And you know, it turning into a PR nightmare, because it's not really a veteran
 
</strong>Michael Hingson ** 1:10:55
is definitely exciting. I know accessiBe was was proud to be a part of it. And and hopefully you're you're continuing to communicate with them. And I hope that that does continue. It's definitely a noble cause and worth doing. And one of these days, maybe I'll try to drive a car.
 
<strong>Lisa Kipps-Brown ** 1:11:15
Yeah, well, I told her when we were at daytona. I said, I wish daddy could have been here. He died in 95. I said, I wish she could have been here. But the only problem is he and Hobi would have been fighting over who got to drive the car track.
 
</strong>Michael Hingson ** 1:11:30
So if I were there, if I were there, we'd have three. So yeah,
 
<strong>Lisa Kipps-Brown ** 1:11:34
yeah, we'll get you there. But yeah, we definitely need to get you to a race next year, Michael. And I just want to say that we appreciated so much excessively partnering with us, to help us be able to afford that race. The first race was at Michigan that they were partners with. And I just want to say how much it meant to me personally, that they were all about how can this help other people they weren't about, Hey, y'all gonna bring us customers, not that we don't want to help bring customers. But I just was really impressed with accept subbies philosophy that they want to help increase access across the board to people.
 
</strong>Michael Hingson ** 1:12:20
Excessively it's definitely been very entrepreneurial in its attitude, and I think and its vision. And as it grows, part of what I get to help do is to continue to promote that spirit as chief mission officer and it is important to do access to be knows the challenges that we face. And our founders know, the challenges that they're willing to take on of trying to make the internet fully accessible. And, you know, excessively is added a number of different services and features to what it originally had, which is what we now call an artificial intelligence solution. People call an overlay but excessively has gone way beyond that, which is really cool. We'll have to get somebody from excessive beyond to talk more about that. We did have one person on Rafi glance who talked some about it. He's one of the partner managers and so we we've done some, but we need to do more of that. Yeah. It's, it's a fascinating thing. And you've, you've experienced this whole issue of accessibility on the internet.
 
<strong>Lisa Kipps-Brown ** 1:13:29
Yes. And I love that excessively realizes that there are enough customers for everybody, you know, and the more that companies can collaborate, and help each other help customers, it goes back to what we were talking about earlier for companies to allow employees to think entrepreneurially the more that companies individually are able to think entrepreneurially about collaborating with other companies, the results are exponentially greater than trying to do things on your own. And I just love that they have that attitude.
 
</strong>Michael Hingson ** 1:14:09
And we all learn from that. I mean, that's one of the things that's a great benefit for accessibility is that as we associate and collaborate with people, we learn, because we see what other people are doing, and we do get to, to experience firsthand what they're doing, why they're successful, and add some of those thoughts and processes to what we do, which is really great. Well, we've been going on for a while. So I am going to spin so much fun. We're gonna have to have you back.
 
<strong>Lisa Kipps-Brown ** 1:14:38
I really enjoyed it. Thank you so much for having me. Happy me, Michael.
 
</strong>Michael Hingson ** 1:14:43
Would you tell us if people want to reach out to you or they want to learn about how to get disrupted now? How do we do that?
 
<strong>Lisa Kipps-Brown ** 1:14:51
Okay, my website is Lisa Kipps <a href="http://brown.com" rel="nofollow">brown.com</a> L I S A K I P P S B R 0 W <a href="http://N.com" rel="nofollow">N.com</a>. Or you can go to disrupt your <a href="http://now.com" rel="nofollow">now.com</a>. And that goes directly to the page about the book on my site that's easier to remember. <a href="http://disruptyournow.com" rel="nofollow">disruptyournow.com</a> So and then I'm on LinkedIn, Instagram, Facebook, Twitter, YouTube everywhere, just look for Lisa Kipps. Brown.
 
</strong>Michael Hingson ** 1:15:21
If people want to learn more about the the whole race car project and so on, do they do that through your web pages are a better place for them to go,
 
<strong>Lisa Kipps-Brown ** 1:15:29
they can do that. But they can also go to Collin Garrett <a href="http://racing.com" rel="nofollow">racing.com</a>, that spelled C O L i n g a r r e TT <a href="http://racing.com" rel="nofollow">racing.com</a>. And we've got all the information on there. It's news, things about the first the first that Colin has had things about crowdfunders that we're working on and stuff like that, and anybody that owns a business or is works at a business that might be interested in partnering with us, I would love for you to reach out with me and see, reach out to me and see if we can figure out a way to help you find collaborators to to expand your own business.
 
</strong>Michael Hingson ** 1:16:15
Well, that is great. And we really appreciate having you and of course, if people want to learn about accessibility, they can go to www dot accessibe A C C E S S I B <a href="http://E.com" rel="nofollow">E.com</a>. So Lisa Kipps Brown, thank you for joining us on unstoppable mindset. And I think we can really say we talked about inclusion, diversity and the unexpected and it doesn't get better
 
<strong>Lisa Kipps-Brown ** 1:16:38
than that. Yeah. Thanks a lot, Michael. Appreciate it.
 
</strong>Michael Hingson ** 1:16:41
Thanks, Lisa. And again, you've been listening to unstoppable mindset. We'll be back again next week with another unexpected and fun episode and we hope that you'll join us and listen, we hope that you'll join us too.
 
<strong>Lisa Kipps-Brown ** 1:16:56
Thanks.
 
</strong>Michael Hingson ** 1:16:56
Bye, everybody.
 
<strong>Lisa Kipps-Brown ** 1:16:58
Bye all.
 
</strong>Michael Hingson ** 1:17:05
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Disrupt Your Now with Lisa Kipps-Brown</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/bb3bfa8c-b780-4519-9a4c-e28c32d26a6a.mp3?source=rss&amp;ext=asset.mp3" length="48698172" type="audio/mpeg" />
<itunes:episode>9</itunes:episode>
</item>
<item><title>Episode 8 – The Accessibility Gap (Part 1)</title>
<guid isPermaLink="false">https://pinecast.com/guid/574f9068-d904-4fba-b11b-d84fdf492c0d</guid>
<pubDate>Wed, 17 Nov 2021 12:00:41 -0000</pubDate>

<itunes:duration>00:58:49</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/97b026d4-0596-4f6b-b20d-fb61d8ec156f/UM008_-_Accessibility_Gap_Part_1_with_Curtis_Chong_Cover.png.jpg" />
<description><![CDATA[<p>Statistics show that over 380 new websites are created every minute in the United States alone. Studies further show that only about %2 of all websites are accessible. This phenomena is called “the accessibility gap” and the gap grows larger in number every minute of every day.
 
In this interview, taken from a webinar conducted on March 30, 2021 Mike interviews Curtis Chong, a longtime expert on assistive technology who happens to be blind as well as having a deep knowledge of the challenges persons with disabilities face in using the internet. Curtis will share his own stories and observations as well as challenging all of us to rethink how we create and construct websites in order to include the %20+ of persons with disabilities who today are left out of the opportunities the internet offers to most of us.</p>
<p><strong>About our Guest:</strong> 
Curtis Chong was born in Hawaii and lived there for twenty years. Because he was born prematurely (weighing in at only two-and-a-half pounds), he was placed in an incubator. Unfortunately, at that time, the incubator delivered too much oxygen, causing his retinas to be irreparably damaged.
 
For more than four decades, he has worked to improve the ability of blind people to use computers and other technologies. Since 1969, he has been active in the National Federation of the Blind, promoting civil rights and improved services for blind people in Hawaii, California, Minnesota, Maryland, Iowa, New Mexico, and now in Colorado.
 
Before entering the field of work with the blind, Curtis spent more than 20 years working in information technology. He programmed his first mainframe computer in 1972, at a time when computers did not talk to the blind. As a designer/consultant at American Express Financial Services (now Ameriprise), he provided technical support for mainframe database and communications software, maintaining systems for sighted coworkers within the company. From 1997-2002, Curtis worked as the Director of Technology for the National Federation of the Blind, supporting internal information technology for the Federation and its external programs to improve nonvisual access technology for the blind in several different areas. He then spent fifteen years in Iowa and New Mexico as a nonvisual access technology specialist in work with the blind.
 
From October 1998 through April 1999, Curtis served as a member of the Electronic Information and Technology Access Advisory Committee of the U.S. Architectural and Transportation Barriers Compliance Board; this group prepared the preliminary standards which were later used by the Access Board to implement Section 508 of the Rehabilitation Act. Curtis also served on a second Access Board committee, appointed ten years later, which developed updated technical standards for Section 508; these standards have been incorporated into published federal rules.
 
Today, Curtis Chong has retired from paid employment. Nevertheless, he continues his work to help blind people to live the lives they want regardless of their blindness. He continues to volunteer as a nonvisual access consultant for the National Federation of the Blind. In this capacity, in 2019, he and his colleagues in the National Federation of the Blind of Colorado worked to pass a law which enables people with disabilities in Colorado who cannot fill out the printed mail ballot without help to mark their ballots online using the assistive technology with which they are most familiar.</p>
<p>About the Host:
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
 
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
 
<a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com </a>
<a href="https://michaelhingson.com/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a>
 
accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a>
 
 
 
<strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!
 
<strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.
 
<strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.
 
 
<strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:22
Hi, this is Michael Hingson, your host for Unstoppable Mindset. In the past, you've heard me talk some about accessiBe, the company I work for as Chief Vision Officer. accessiBe is a company that helps make websites much more usable both through its artificial intelligence solution, as well as other remediation efforts. That is to say what it does is it makes websites more accessible for persons with disabilities who otherwise can't use them. Because most people don't put in the appropriate technologies that would make their websites usable by all people. The gap grows wider every day, every minute in the United States alone, more than 380 new websites are created. less than 2% of those websites include all the tools to make them or at least even some of the tools to make those websites usable and accessible. In March of this year, we conducted a webinar called the Accessibility Gap. And actually this is the first webinar in a series. My guest on the webinar is Curtis Chung, who's a longtime accessibility technology leader for blind people in the National Federation of the Blind and throughout the world. Curtis's highly recognized for all of his knowledge, and the skills and the efforts that he brings to make the world an inclusive place. I thought it would be interesting for us to just go through and listen to that webinar today. I hope you'll find it interesting and instructive. And I hope it'll give you some thought about what you can do to make your website accessible. So sit back, relax and enjoy the Accessibility Gap Part One.
 
<strong>Michael Hingson ** 03:03
I'm Michael Hingson. I'm the Chief Vision Officer for accessiBe. And I'm really glad you came by. Glad you're here. And we'll we'll have high hopes some interesting things to talk about. But I'd first like to introduce Curtis Chong, I should say that I am the Chief Vision Officer for accessiBe, which means I get to be out in front of a lot of things, which has its pluses and it's minuses, but it's a lot of fun. But with me today is somebody I've known forever. And the thing about both of us is we've been dealing with technology since the 1970. So I don't want to hear any comments from anyone about being too old or older than dirt, because experience counts for a lot. That's right, Curtis. So I'd like you to meet Curtis Chong.
 
</strong>Curtis Chong ** 03:51
Yes, I've known Michael since 1974. And we've both been involved in one fashion or another in efforts to enhance Braille and speech technology that was at the beginning. And then to go forward now to try to interweave all of that into mainstream, the mainstream world since everybody else is now using technology, and it is no longer in the back rooms, hiding behind a secure door that nobody else can get through. So that's my background.
 
<strong>Michael Hingson ** 04:19
And I've been dealing with assistive technology in official capacities ever since working with Ray Kurzweil and the National Federation of the Blind to develop the original Kurzweil Reading Machine, which also set the tone for consumer involvement in a lot of different areas dealing with technology. And I want to start by saying that today, we are not here to sell you any products. We are here however, to give you a takeaway, and if you want to call it such to sell you want a concept, which is what we're calling the accessibility gap. So what is this thing that you've registered to hear about called the accessibility gap? It's really the same sort of thing that we see as blind people, and that persons with disabilities in general, tend to encounter and that is that there is a major gulf between what we as so called persons with disabilities encounter, and what the rest of the world has access to. And that golf is that we don't get the same access to things that others do. And today, we're going to talk about the internet, specifically, in the World Wide Web, because there is a major gap between what most people get online and on the net, or however they get there. And what we tend to get blind people. And I'm going to talk about blind people, mainly here, but in one way or another, this translates across to any disability. But we'll deal with blindness today, if that's all right, mainly because Curtis and I are blind. And we know more about that than anything else, at least I think we do. And so we're going to talk about the world in those terms to a degree but the concepts go across the board. So we get no access, really, to graphics, from the outset of what people do when they create a website, we don't get access to a lot of the content because the website developers, that is the people who make website, building software, and so on, don't have any kind of accessibility automatically, or mandated wise built into what they do. So people nowadays are creating websites at an incredible rate. I think the last number I heard was something like over 380 websites per minute, which translates into something like 500,000 websites a day. And that's a lot of websites. And the problem is that the number of people who can make those websites accessible, that is who have the technical knowledge is very limited. And their knowledge and their expertise really goes to all aspects of the whole accessibility issue. That is some are better at it than others. But nevertheless, there aren't that many of them. And the result is that we don't have a lot of have access to many different kinds of things. People are creating websites at this incredible rate, because they're easy. We got website builders, CMS technologies, they're just a lot of things, people can easily create WordPress sites and so on. That's a very fast and somewhat automated process. And we don't get access to that stuff, which is part of the issue that we all face, in the world. Right, Curtis? Sir?
 
</strong>Curtis Chong ** 08:05
Well, I would, I would clarify that, at least in my mind, it's not that we don't have any access to all the websites that are out there, it's that we are more likely than not to run into difficulty with either all of it, depending on how the pages are put up, or parts of it. And sometimes the parts that are not accessible, are trivial. And they don't matter in terms of the task that I as a blind person interested in performing. And at other times, the tasks that I want to perform is vital to my completion of something. So for example, if I'm going to an employer's website and file filling in or submitting a job application or resume, I might get all the way through uploading all of my content to the site. But then there's a button that says Submit. And that little little teeny weeny button that says Submit could be one that you cannot activate with the keyboard. And it is not because these people that the people who are making websites deliberately set out to hate let's put a barrier get those blind people, we don't want them, we just just keep them off of our website. No, that's not how it is at all. A lot of these things that get in our way, are what I would call unintentional barriers, for the most part, which are created be caused because they're using the latest development tool, or they're trying to be fancy, and they're doing something and nobody finds out that it doesn't work until a real life a blind person or person with disability tries to do something and all of a sudden, oh my gosh, we have a problem. And of course, given a low number of blind people, I mean, it's a significant chunk of the population when you think about it in one way, but we're a pretty small group. And so we're not going to touch as a population Every single one of the websites accessible or inaccessible, that are out there, until we do it, and then all of a sudden it becomes becomes an issue. So I don't get the feeling, you know that the web is overwhelmingly barred from me, what I get the feeling of is, I don't know, for absolute sure. Whether the next website I want to access and you know, most of you, you, as a as a blind person, if you're out there looking, let's say for articles about a certain topic, this is where you might visit 1020 or 30 websites in the course of a half an hour, because you're reading different articles about a topic in which you are interested, then you're going to notice, or wonder how many of those 30 sites are sufficiently well put together, that we can at least glean what we want out of them? Or kick our way through the parts that don't work and get the essential stuff that we want? We don't put it?
 
<strong>Michael Hingson ** 10:56
Yeah, yeah, you put it you put it very well as muscling through
 
</strong>Curtis Chong ** 10:59
muscling through. Yes, that's exactly what we wind up.
 
<strong>Michael Hingson ** 11:01
And that's exactly right. And the problem is that even if we can muscle through and get some content and get some information, what we don't know is what we don't know. That is to say, there are many times on a website for us as blind people where information is, is is given. But it's done in a way that we don't tend to see it or there are menus, or there are other elements that aren't accessible. So the problem is that it comes down to the fact that most people don't know what to do to make the website world available to us. And we were not in an ideal situation. That is if we were really dealing with a truly ideal world. The people who create the tools that develop websites would need to and would have to provide access automatically as part of that, they would have to build that in so that there was no way that you could create a website without it being fully accessible to all. And that's not what happens. Well,
 
</strong>Curtis Chong ** 12:15
I mean, I submit, Michael, that the problem also exists with our access technology with our shirt, right? It's not, it's because right now, the fundamental underpinning of the whole access arena for the blind has been the ability to take text or to find text or to do something with it. And to send it off to a speech system, or to send it off to a Braille device, or both. The whole infrastructure of screen access technology, a 99% of it is focused on this concept of grab the text and render that what the screen reader software is incapable of doing. For the most part, I mean, yeah, you hear about things like Jaws with the picture smart. And you hear about jaws and other NVDA with the OCR. OCR means optical character recognition where you can read the print. But the intelligence in the screen reader is not like a person who, you know, if I hire a human being who I think of as smart, competent, literate and articulate, you know, somebody and I used to do this a lot more than I do now, to read what's on the screen, to me, that person can look at the picture and say, This is a picture of an Edsel with a license plate number that at that at that, ah, okay, so they make some human judgments. But the screen readers are incapable of doing that right now, also. So I want to emphasize that point as well. It's a balancing act, actually.
 
<strong>Michael Hingson ** 13:41
So there's a lot that goes into it. And look, this goes across other disabilities as well, in terms of issues that we all face, if you happen to be a person with epilepsy, and you go to a website, where there are blinking things that are trying to attract your attention to parts of those sites, those can cause seizures. Or if you're a low vision person, and you don't have some of the technology that ideally would be great for you to have, you may not be able to change the contrast of the text and or change the font sizes. And those are issues that website developers also need to to deal with because it isn't necessarily automatically done in some other way. So there's just a lot of access that that needs to be done. And then
 
</strong>Curtis Chong ** 14:32
there is the dimension. The another contributor the accessibility gap is the proficiency with which the technology is used by the blind or otherwise disabled individual. Person. Yeah, because in the world of the blind in order to use a lot of this stuff, there are a lot of you know, mouse people just take their pointer and find an icon or something and they click on it. They have to memorize things but mostly they don't have to memorize things like what's the keyboard command? Go to the top of the screen? What's the keyboard command to go to the bottom? How do I activate a link. And that is something that is intrinsic with our not just the technology, but the training programs that we rely on as blind people to learn the very specific techniques that we use non visually that are not taught anywhere else. So that's a contributing factor too.
 
<strong>Michael Hingson ** 15:27
The problem is that ultimately, what it comes down to is that, for us to be able to fully deal with access and access technology today, we have to be pretty technically savvy, compared to most people that use the web. And that's not even dealing with some of the other issues that contribute to the graph to the gap, the cost. So if I go off and create a simple website, I can go to like Shopify or somewhere maybe on Amazon and create a site, maybe it'll cost 20 bucks, maybe it'll cost 100 bucks. There's nothing that makes that site accessible. So then how do I get it to be accessible? Well, I've got to have to find somebody who knows, assuming I'm even aware enough to think about access. But typically, most people want to get their sites up, they want to start selling products, and so on. And so the bottom line is, they don't know about accessibility anyway.
 
</strong>Curtis Chong ** 16:21
And the irony here is, the simpler in design the site is the less Elysee is the less complicated development tool, the higher the likelihood that it will actually work out of the box with little extra effort. On our part, right, more complicated ones, the ones that use the slides that you know, change at random are the ones that have layers of software between the actual you know, where the developer doesn't know anything about old texts, for example, for graphics, those are the ones that will cause us trouble. So that there is sophisticated the worst that becomes
 
<strong>Michael Hingson ** 16:55
accurate there. But the problem is that the the building tools are encouraging a lot more of those complexities, menus, slides, tables, graphs, other things that that tend to be a problem. And so they're making the inclusion of a lot of those elements in a website, a lot easier to bring about, which then goes off and tends to make the sites less inclusive. Yeah. And so how do you deal with that? Well, you eventually have one of two options. Well, one of three options, you just ignore it. Another option is you realize, oh, maybe there are other people out here who aren't able to access my website, I've heard about this whole access thing.
 
</strong>Curtis Chong ** 17:39
And I know about you, as in the purveyor of the site, and not
 
<strong>Michael Hingson ** 17:42
The purveyor of the site. Right? Okay. All right. And and the third is that you as the purveyor of the site, suddenly get a letter saying, we're going to sue you, because your website's not accessible. And unfortunately, that's happening all too often,
 
</strong>Curtis Chong ** 17:55
too, how are we the end users, the ones who ultimately get hurt or helped by what they do, dealing with it, because it's not as if we're living in a universe where nothing gets done, or we don't have, you know, some some of the enterprising forward, you know, blind people who are just trying to get by living their lives normally, if they have enough motivation, and if the confidence in themselves has not been bred out of them, will make a determination how much more effort do I want to invest in this in order to get what I want? Because, you know, that's a lot of what happens, you know, you remember when we used to live in the world of only print, right? Where nothing was accessible in print. There were some who couldn't handle that. And there were others who had strategies in place to figure out what to do with the print involving the use of a person that you hired or more than one person. Now, do I want to go back to that? Absolutely not, we don't write we want access to the technology, because it's so intrinsic to our lives. Now. You can't even visit your doctor without going online. You can't shop for necessities these days, half the time without getting online or file a complaint or apply for a job, right? So the need to get at this digital infrastructure is, is a lot more significant, and a lot more pervasive now. Because you can't live your life, you know, without getting online without using email. Our society looks askance at people who don't have access to the web. And a lot of opportunities are denied to a chunk of the population who doesn't have access to the web, because so many companies just offer it. So we have to accept that as a reality in order to go on to the next part that I know you want to talk about, which is how do we get across this gap? To try to get as close as we can to something that enables us to do what we need to do Online just like everybody else, because I submit to that. It's not just that people with disabilities who have this problem. Sure it's economically disadvantaged people, people who live in areas where you don't have the internet, people without Wi Fi, you know, all this other kind of stuff. But we're
 
<strong>Michael Hingson ** 20:15
people who, yeah, or people who grew up without the Internet. And now they're thrust into this. Yeah, we look at seniors who are in a position where they have to start using smartphones and computers and do all this stuff online, and a number of them don't know how to do it, and are having to be dragged kicking and screaming into the 21st century. And so how do we how does how does all that get fixed? Well, the answer is that in the traditional sense of the word, the developers, the people who create the websites, the people who create the tools that create the websites, that whole environment, tries to make access as easy as possible for all of these people. And there are a lot of books and training tools and other kinds of things that most people can have access to. Now, there are going to be the Luddites that resist but but people are oftentimes able to find ways to get access to some of that stuff. And whether they like it or not, they will learn enough to get by and there again, we get left out of that to a large degree as people who happen to have disabilities, and especially blind people, because the material is just not made available. So we get back to what you just said, we really are need to talk about next is, so how in the world, do we start to close that gap? What are the what are the various ways that we deal with making the internet more accessible and narrow that gap?
 
</strong>Curtis Chong ** 21:56
Well, there I don't think the answer is one. I mean, there is no one, right? Single Answer, there is a multiple, you know, for example, not even referring to technology itself, if we could get it so that every single training program that teaches you how to develop the web, would mandate that you have to pass a component dealing with accessibility, that would be one way. It's not the only way. But it would be a step. If we could make our screen reading technology more sophisticated and able to use a, you know, at one time, when we used to deal with remember the 24 lines by 80 characters, text only screens, and we were even wrangling then about how do we give that information? Because it's more than just the letters and the words, it's what's highlighted. Where's the little pointer? How do you convey all of that information to the end user? So there's we got pictures? Yeah, yeah, then we got crap, which contain text sometimes, right? And we got data representations, which visually are much more convenient. You know, like, especially now with the pandemic, you get tons of these graphs that show the trends of how many people have died over the last six months, how many people are getting better over the last six months, all that kind of stuff, our data visualizations, which are bad enough in and of themselves, but it's worse, when the people who put them up, don't even label the links that bring them up to tell you which data visualization you're going to get. Right. So
 
<strong>Michael Hingson ** 23:26
it's true that you can do some things with screen readers that is specific assistive technology. But what do we do? And I And again, I am also agreeing with you that there is not one answer. But I think there are several answers that come up to one overall solution, which is awareness and desire. But what are some of the ways that the the world of people who create and are involved in addressing the issue of having internet websites available? What are the ways that they can deal with the gap? Well, I can think of a couple I can think of a few. One is going back to something that you said, but taking it a step further. Because even if you get trainers to be required to pass a component, that doesn't mean that they will build accessibility into it. And it also may mean that when they go to someone's website to build it, they'll say, you know, here's what we can do. But we've got to use special expertise to put an access in. So that's going to cost more money. And then somebody says, Well, I can't afford to pay more money. So I think that the solution to that is that access has to be mandated right out of the box everywhere, with website development tools, with all of the technology that is involved with the Internet. Having said that, that's not working very well. For us, because it isn't happening. It isn't happening very fast. But it's still the ultimate way that we want to do it. So what we have in the meanwhile, are the people that you're talking about who get trained. And some of them do a better job than others. I think there's been even some studies lately that show that even among the coding environment, they don't necessarily always get it all that well. And so a lot of accessibility issues get left out. But that's still a solution. And if we had it as a partial, it is a partial solution, one component of this, it's a component. Yeah. And you're absolutely right. So we have we have those folks. And it would be great if we could get 100 times as many of those folks as we have today. But even then, the problem with that partial solution is, once you go in, and you make a website accessible, you have another problem, which is, what if I, as the website owner, go in and change something. So I'm a restaurant and I go in, and I put up a new menu tomorrow, over what's there today, or I want to change some other things. And typically, I have the resources to do that easily. Because the tools allow for that. And hopefully, when I hired you, as a coder, you helped make sure that I could do things to my website that I need to do. But still then when you get to access, and there's nothing that mandates that that access continue, suddenly, what you as the coder created goes out of compliance. And so it's it's not a scalable solution. But it is a partial solution.
 
</strong>Curtis Chong ** 26:42
Well, you know, I had a, I have a, I live in a place that supposed to be for people who are 55 and older. And when they first started getting everybody online, they would put the restaurant menus up as a part of the body of the email, which were great. Until one day, somebody discovered they could do a screen print of what would otherwise be an accessible document. And they would paste that in the email. And then if you were a blind person, you would find if you were lucky, the graphic would be spoken. So you know there was a graphic there. But otherwise your screen would it would indicate that there was nothing there. And you you you were left wondering what what's going on with the menu, you know,
 
<strong>Michael Hingson ** 27:30
and I went the other way I start I'm living in the Spring Valley Lake area of Victorville. And so we have a country club, and they have a restaurant. And they started with screenshots. And they send also texts every day with a screenshot of the menu. And I said, you know, this isn't working for some of us, and got them to change. So that now, they still send the message with a screenshot. But they also email the menus every day in text format, because there's no other way for me to read them. But But the bottom line is either way you go, people have to alter what they would normally do to make it possible for us to get access to it. And the coders can't keep up with that stuff. Because it would drive so many people out of business, if you had to keep somebody on constant retainer to fix access issues as they emerge because you've made changes in the site. So it's just not going to be a good end all solution. And you know, so where are we headed with that? Well, the bottom line is we need a solution that's more scalable, and that can enhance what the coders do. Or that can can do a lot of the work that the experts already do that could be automated, and then they could do the stuff that an automated solution can't do. And the reality is that artificial intelligence is with us everywhere we go. And there's no reason not to take advantage of artificial intelligence.
 
</strong>Curtis Chong ** 29:08
Yeah, there's a lot of reasons why you don't want to take advantage of artificial Intel. Yeah, because it's in its infancy now
 
<strong>Michael Hingson ** 29:13
it is in its infancy. But But But by the same token, it's there and it isn't just artificial intelligence on the web. The fact is, we have artificial intelligence all around us. And, and like it or not, we are using it even if it's in its infancy, and it's going to emerge and evolve. But by not using it and not taking advantage of the capabilities that are in existence today. We're leaving out a potential component that can enhance what we do.
 
</strong>Curtis Chong ** 29:43
See, I subscribe to the School of Technology has to earn our trust in order for it to be truly of benefit to people. Because if I have spent my all of my working life finding out what's wrong with a part of the technology that I was responsible for supporting. And after you fix the problems day after day after day after day, you know, my team used to make which were all sighted people, except for me. And we used to make jokes about how well gosh, I'm sorry, Mr. President, but we can't fire the missiles today, because the mainframe just crashed, you know, right. And this is not something that AI is going to eliminate, it might reduce it. But remember, AI is created initially by fallible human beings who do make mistakes. So anybody who says to Me AI is going to be a tremendously successful fix to any kind of a problem. I gotta tell you, I am willing to look at it. I will explain it right. That's true. But I'm not willing to go around and say to people, don't worry, AI is going to solve real problems. But because all that's happened is it's, it's no. Well, here's the point, people will muck it up. Yeah. Because of the way it's implemented. Right? Well, that's because that's what we do. As the
 
<strong>Michael Hingson ** 31:05
conceptually speaking AI can be in and a part of an enhancement or a part of solution. Yeah. And that's all I'm saying. I'm not saying that it's going to be the end all solution. It hasn't progressed that far. I suppose we could say if Ray Kurzweil is correct about the singularity, which by the way, is now moved from what the late 2020s to 2045. But if he's correct about the singularity, and we all get chips implanted in us, so that we interact with computers and so on, and so you marry the two, maybe that will fix it. But we're not there yet. No, and, and so we still deal with human fallibility. But AI is something that exists more today than it did five years ago, or 10 years ago, and it will be improved over the next 10 years or 15 years. And the fact is that it does exist, and okay, ought to be explored as being a part of where we go as we do. We can close together,
 
</strong>Curtis Chong ** 32:06
Michael, let's talk about what AI can do today. Okay. I mean, I'm, you know, what some of those things are. So why give me some concrete examples of what an AI intervention? And we're, you know, let's focus on web accessibility. So what would AI? If, let's just assume that there's no problems that it's all working? Great. So well, basically? Yeah, let's talk about some of the things that AI can do. Because I want to I am interested in knowing what the state should AI is, right now.
 
<strong>Michael Hingson ** 32:37
So So ai, ai certainly can analyze a lot of things. So let's take a website. And I love to use my website as as an example. And you've been there and you've seen it, there are components on the website, that were not all tagged appropriately when the website was updated last August, one of which is a menu. And what shows up to my screen reader into your screener is something that says it's a pop up, but we can't access it easily. We can muscle through and do a lot of convolutions to finally get it to show up. But AI can recognize that that's supposed to be a menu can look at what's in that menu. And it can provide a representation of that menu that I can then access
 
</strong>Curtis Chong ** 33:31
That assumes, I mean, isn't there a basic assumption that is assumed, which is to say that the elements of the menu themselves are readable? text so that it does well? What happens if the elements of the menu are pure pictures?
 
<strong>Michael Hingson ** 33:48
Okay, and so then the answer, so then the answer is, and you're right. So then the answer is, if the pictures are differentiable, AI can tell the difference from one picture to another. How well it verbalizes those pictures is something that is going to be one of the one of the ways that AI will improve. So let me talk about pictures. And again, I'll pick on my web site, oh,
 
</strong>Curtis Chong ** 34:13
no, no, no, let's back up a little because I want to be positive about what I'm talking about. With the menu expansion. If the elements are text readable, and the AI can detect it, here's a collapse menu in here, the practice of it, AI, what you're saying is then it can help. First of all, enable the blind person to experiment work and track the menu using fairly simple keyboard commands. That's one and number two, the AI can read the elements of that menu with certain broad assumptions being operable, which I've already you know, which I highlighted earlier. So that's a plus for a Yeah, okay,
 
<strong>Michael Hingson ** 34:49
so let's go back to your menu with the pictures. So that's what I was getting to that. Actually, I was using a picture on my website, because there are a couple of pictures on the site. Let's say those were in a menu As opposed to and let's say they represented different things, and the pictures were distinctly different enough that they they would not be identified the same AI can today make a stab at identifying those pictures? Will it be correct? Maybe. And again, using the the picture that you know I was going to talk about which isn't in a menu, but let's pretend it was. There is a picture that shows me with my guide dog from being in the World Trade Center on September 11. Roselle. And the correct description of that picture is Michael hingson, hugging Roselle. But the AI recognizes it to the point of saying, man in black suit jacket, hugging yellow Labrador Retriever. So is that incorrect? It's not. It's correct, as far as it goes. And AI doesn't yet have the sophistication without paying a lot of money to be able to do full facial recognition. And someone in some of those services exists. As we know, the police are taking advantage of some of those, but it's not a cheap thing. And it's not an easy thing. But their AI is getting to the point where even facial recognition is possible. I'll be it expensive. And if there were a number of those pictures on the menu, and AI had the ability to do more, more accurate image recognition to put the right words with each of those images, then it would fully be able to verbalize that the way you would want it to be verbalized. And I would want it to be verbalized today, it might not verbalize it exactly the way we want. But distinctive images can potentially be described. But that's evolving. And we know that.
 
</strong>Curtis Chong ** 36:50
Right. But so so there's basic guidance that would need to be available to the the owner of the webs of a website that has never heard of people disability exactly right from the people supplying, you know, he, himself, herself itself themselves are developing the AI solution, or they're piggybacking on somebody else's AI solution. And now you get into a judgment call how much of the AI works for this particular thing? Versus what do we need to shore up with some human intervention? Right?
 
<strong>Michael Hingson ** 37:24
And the reality is, that's why none of these are full solutions and of themselves. Yeah, and you're bringing up the basic point, which is that really, when we're talking about this, there are there are things that an AI oriented solution can do. And there are things that that a coder can do. And the reality is that we need to recognize collectively, that both can enhance a website. Not only design, but a website interaction positively for persons with disabilities, the word working together,
 
</strong>Curtis Chong ** 38:04
 I agree with you? Yeah, it can. It can. Yeah, and there are a lot of factors that can part is how many things can make it so that it can't
 
<strong>Michael Hingson ** 38:13
Well, and and what will change something so that when it does, then somebody comes along and and does something that that breaks it again. You know, I was interviewed on a on a podcast recently. And the the podcast operator mentioned a website called pod bean pod ba n calm and he said, I went to that site. He's a blind guy. Well, it's Jonathan mosun. I'm numb. Some people may have heard of him anyway, he. He said, I went to pod bean. And I saw that accessiBe was on the front page. And this, he said, that looks really great. I liked it. And that was very, very pleasurable to go there. But then I went to pricing page. And it didn't do that is  accessiBe, which is the product that he saw, didn't do anything for me on that page. He said, so I was very disappointed. Well, as it turns out, After some investigation, they had done nothing on that page that the people who deal with POD bean had done nothing on that page to create accessibility. So there was an AI solution. And I don't know whether there was other coding that went along with it on the homepage. But it wasn't even on the pricing page. Why that's that's a good mystery. But but the reality is, if if people don't work at bringing the accessibility, using all the tools that are available to him to a website, then we're back where we started. And that's why the can is is absolutely the right way to put it.
 
</strong>Curtis Chong ** 39:43
it can do it. And I think that it would be fair to say that any solution that offers a 100% guarantee that something is going to happen, needs to be looked at askance so that we can make sure You know, I don't care who the website owner is some effort has to be ongoing, I think, even if they adopt an AI solution or an overlay solution, and they're paying somebody money, or if they're hiring a accessibility consultant, the reality is that most website owners are going to be what I call reactionary, which is to say, number one, I think we all agree they wouldn't think about accessibility period. That's one, unless somebody approaches them and says, one, either, I have a partial solution that can help you. Or number two, I use your site and the things that you're doing don't work if they never hear either of those messages, right? Neither one of those messages, the concept of accessibility in today's world isn't going to happen. Now, sometimes that won't be a problem. Why? Because maybe it's a simple website, and all everything just comes up hunky dory. Or other times, it's very complicated and something doesn't work. And so there's this part of AI implementation and expert consultant implementation that involves the human factor, which I am a big fan of not forgetting. Because, right, if it's done wrong, she compete. Here's what AI does. And here's what all technology does, they magnify both the positives, and the negatives curve. So, you know, when AI, or the computers do something wrong, they do it 1000 times wrong. And when they do it, right, they do it 1000 times, right. And so the effect positive or negative makes the seesaw swing more significantly in the right or the wrong direction, depending upon, you know,
 
<strong>Michael Hingson ** 41:44
as she says it does with the programmers as well. Yeah. And it's, it's really very frustrating, because if you screw it up, you're really screw it up. And yeah, it's very frustrating. But But the bottom line is, you know, and I'm moving us along a little bit. I know you only have about you and I are both ready to go. And I really want to leave some time for questions. But I believe that, that AI can be part of a solution. And coders can be part of a solution. And we need to, to both sides need to address the issue of not only do we have to work together and should work together, but each side needs to embrace the concept that working together enhances our chances of having a more accessible process. And, and especially on the AI side, when when people think oh, if I just put this AI solution in, it's gonna fix everything. We know that doesn't happen. And one of the things that companies do need to do when they're implementing, or providing an AI type solution is they need to be able to address the issue of so what's left to do, and they should interact with the website owner, to tell them what's left to do, and why it's important to do it. Because that's part of the educational process. For them learning why accessibility is important. And reminding them that in reality, 20% of all persons in the United States in the world have a disability, and you really don't want to leave those people out, because 20% More of your market share would be a wonderful thing.
 
</strong>Curtis Chong ** 43:24
Right? And in theory, a website could use both approaches, and should don't. I mean, she could, I could conceive of a scenario where AI takes care of a lot of the routine stuff, and it gets smarter over time. And you know, as we hope, AI will. And there if there's really some in depth, you know, for example, I don't think AI can solve a CAPTCHA, you know, the dreaded visual CAPTCHA that we're, you know, some a lot of us complain about, and wish there was a different way. Right, so, so there's things that AI need needs help with, and that's fine. I'm not in the I'm not in the group that says AI is all bad, and all of that, but I am in the group that says if you neglect the human element, if you neglect the ongoing, you know, I've done the work now, can I stop? And the answer is no, you cannot.
 
<strong>Michael Hingson ** 44:16
No, you cannot stop and I agree with you. I absolutely agree with you. And so that's what I'm saying though, that one of the things that that people it's human nature, right? Oh, I got this in and that's gonna fix it. No, it doesn't. But I think that the AI solution can also look at the rest of the website and say, here's what I did. But here's what I don't yet know how to do. And so these are the things Mr. or Miss or Mrs. website owner. You still have as issues that would make your website better and and then find or be helps to find people who can deal with those issues.
 
</strong>Curtis Chong ** 44:58
The I'm thinking that when a end user touches a website that is supported by whatever AI or whatever accessibility is there that we the end users need to have some clear way of knowing, number one, that it's there. And number two, who is the purveyor of it? And number three, if I find that it's getting in my way, how do I make it go away? And those threes and Enyo, and that's a sort of a sacrilege thing to say, for people who are backing AI. But the you know, since we all agree that AI is still on the road, to getting better, there's got to be a clear
 
<strong>Michael Hingson ** 45:36
well, and is on the road of getting better to Yes, it's but yeah, but But yes, the road to Hong Kong, or Morocco. But, but but the issue is that I would rather it not be how do you make it go away? Although I can understand that, I would rather be how do we immediately get it fixed. And but if we can't, we do have a have to have a way to get around it. But I hope more often than not, it's the website owner has a mechanism on the website to be able to report issues. And that's a great discussion to have. But that will allow for immediate resolution of a problem. And so there has to be a lot more response to consumer issues and needs. And we all in this industry need to make sure that we provide better mechanisms for the response.
 
</strong>Curtis Chong ** 46:33
See, and there's there's the rub, I mean, sure, you know, the people who provide accessibility services, whether it's an AI solution, or whether it's some other solution, they get paid by the person who organization that is owning managing the website, we the end users aren't paying the consultants, we're not paying the over directly, we're we're paying their customers. And so the overlay company will or the consultants company sees the customer, not the end user as the revenue generator for them, which is unfortunate. Yeah, but that's that that is the reality. That is that is the reality. And I am I am fully supportive of having adequate channels of problem solving that enable the end users who aren't, you know, contributing a nickel to this effort, except by buying whatever it is the customer has to offer.
 
<strong>Michael Hingson ** 47:25
But that's how the customers have Yeah, get money to pay for it. So yeah, we are, we are the ultimate cause I use the example this morning. of let's say, you're a manufacturer of cat food. So who's your customer, your customer is the person who buys the cat food. But the reality is, if the ultimate customer doesn't like the taste of that food, you can sell all you want, but it's not going to go very well. Because you know, so we're all customers, and we need to be recognized as being part of the customer. And, and consumer base both. Yeah, that's really important. You know, what I'd like to do if you don't mind, we've got about 10 minutes.
 
</strong>Curtis Chong ** 48:03
Nope, no problem.
 
<strong>Michael Hingson ** 48:04
Let's let's open this to questions. Iyan, you're there. We're going to let you manipulate that if you would. But we'd like to, to have people raise their hands or Iyan, if you want to unmute people, however you want to do it. And let's let's see if we can get some questions. Or I suppose people can type in the chat box if they want.
 
</strong>Iyan ** 48:26
We actually have a question from Mary Ellen. Yes. I hope I pronounced it well.
 
<strong>Michael Hingson ** 48:33
You did a pretty good job.
 
</strong>Curtis Chong ** 48:34
You did a great job there Iyan. Perfect.
 
<strong>Iyan ** 48:37
Thanks. And I hope I think you already answered the question, but I will read it anyway. So Mary says My issue is that AI is not ready for primetime, but it is being oversold. Also, who controls the process? If an ignorant owner of a website hires a company that provide AI, and it doesn't work very well, how does the consumer get responsive customer service? If this overlay technology was sold to an person or to the access technology provider, it seems that the lines of accountability would be much more clearly defined?
 
</strong>Michael Hingson ** 49:13
Well, you know, there, it's a multi part question in a way, and I'm sure Curtis has some things that he wants to say about it. But what I will say is, I don't I'm not agreeing that AI isn't already ready for primetime. In some ways. I think that what is an issue, however, is that it's an emerging and evolving thing. But the reality is over if you really want to get technical, so is coding, right? Yes. Right. There are some there are some research studies that show that coding is only about 16% successful today, that there are so many errors with the coders in the world that they're not really any different in the process. And so, it is a problem across the board, and so on. really talking about one and not talking about the other is is not a good thing. If you if you get technical, none of them are ready for primetime, but it is what we have. And there are things that AI can do. And a lot of times that we're finding that when people say AI doesn't do what, what they say it does, it isn't even an AI issue. So that that becomes a different part of the process. So
 
<strong>Curtis Chong ** 50:23
But my point is, the end user doesn't really need to know, but the need to know is where do I go for help? Exactly. Like, that's when somebody says that they have this great thing, and I go to try it, and it doesn't work, but I gotta get some
 
</strong>Michael Hingson ** 50:34
Exactly Right.
 
<strong>Curtis Chong ** 50:35
And and as we all know, getting help in this day and age, I don't care whether you're blind or not. Just try calling Comcast, for example. Yeah, really understand exactly what I'm talking about
 
</strong>Michael Hingson ** 50:45
spectrum.
 
<strong>Curtis Chong ** 50:46
Spectrum. Yeah.
 
</strong>Michael Hingson ** 50:47
But but you know, the, but the issue is that if if Elmo Schwartz, he gets around, I met him a long time ago, and I use him and he is really skilled. If Elmo Schwartz goes and makes a website accessible. And there's a problem on that site. And I encountered as a consumer, I don't know about Elmo Schwartz. It's it's a problem across the board. And it's something that we do need to address. So I'm not really ready to say that AI is oversold male or Yellen as much as I think that some people think it is. Because I think that things are being said that art. But I think that also what we need to do is to make is to advocate on all sides of this, for there to be better ways for we as consumers to get help.
 
<strong>Curtis Chong ** 51:37
I remember once Ray Kurzweil told me that he thought one day that computers would develop self awareness. And I said, Ray, do you really want this? Think about history, about oppressed minorities.
 
</strong>Michael Hingson ** 51:49
But now he has got the singularity. So
 
<strong>Curtis Chong ** 51:51
which we are the computer. We're the computer. Okay, next person?
 
</strong>Michael Hingson ** 51:55
Who's got another question.
 
<strong>Iyan ** 51:58
So don't have any questions yet. And so we found what anyone wants to ask something, feel free to write in the chat.
 
</strong>Michael Hingson ** 52:05
This is your time. Yeah, we are. Right now. We've got about what five minutes or so by,
 
<strong>Curtis Chong ** 52:15
then I gotta run, I have incurred this thing about accessibility, I got to go fight for voting accessibility in the next hour. So
 
</strong>Michael Hingson ** 52:23
anyone else have any questions that you want to ask?
 
<strong>Iyan ** 52:30
And so a question that was asked here are ways to to bridge the gap?
 
</strong>Michael Hingson ** 52:38
Well, the ways are, that, that there are a number of solutions. And the first thing that needs to happen is that everyone needs to recognize the value of all of the different aspects that we've talked with here and talked about here,
 
<strong>Curtis Chong ** 52:52
ways to bridge the gap, there's mult, I think we've talked about every single thing that must happen. Like proper training of users, proper training of developers to incorporate accessibility, those things really ought to happen. enhancement of AI technology so that it can help pick solve those parts of x, the accessibility barrier that it can solve, and greater awareness on the part of the people who put up websites that accessibility needs to be something that they put in their thinking, not at the end, after they've done all the work should be at the beginning. Everybody says over and over again, if you build accessibility, and it'll be cheaper to do in the long run. And that's true with ramps. It's equally true with this stuff. But so often, right now, I don't care how you don't see people thinking about accessibility until somebody kicks them or yells at them or does something. The first day of a project is I never the word accessibility never pops up. If we don't fix that, in the end, then we're still going to be winding up patching, patching patching, which is what a lot of us are doing.
 
</strong>Michael Hingson ** 54:00
We built a house, we built a house in 2016, where we live. And the house was designed to be accessible. But when the house was built, and we moved in Alexa stop, when we moved in, the builder did not put ramp my wife, by the way, who uses a wheelchair, the builder did not put ramps at the front door and the back door of the house. And he said, well, but there are rules about being in in flood zones and water could come up, all of which were totally wrong. And we had spent six months with this guy, but we still had to put our own Ramson by the time all was said and done. He should have done it. But the bottom line is that he wasn't thinking about this in an accessible and an enlightened, accessible way. It happens and it's something that we're always going to face until the world recognizes that it's time to be inclusive.
 
<strong>Curtis Chong ** 54:58
And then we'll never have the disability that the accessibility is attempting to address, which is another thing that we could, we could hope for maybe I'm not sure on wishing to have artificial eyes, but I can in the long run, maybe. So I want to thank you for putting this on. This has been a stimulating discussion for me.
 
</strong>Michael Hingson ** 55:17
it's been fun. And I think that we will try to do more of these in the future. If any of you have topics that you want us to discuss or that you want to promote in terms of stimulating topics, feel free to email me It's Michael H AI, at excessive <a href="http://v.com" rel="nofollow">v.com</a> Am I ch AE l ahi, at accessible calm. And I want this to be the first in a series of these discussions. And we want to have more opportunity for you to be the people who tell us what you want to hear about. So again, I'd like to thank you and Curtis, I really appreciate you being here. And being a part of this. I think we got some great things accomplished today.
 
<strong>Michael Hingson ** 56:01
Thank you very much. I appreciate the time. And this was fun. Thank you.
 
</strong>Michael Hingson ** 56:05
Y'all take care. And please watch out for the next one and tell us what you want. Thanks very much, everyone.
 
<strong>Michael Hingson ** 56:13
Well, I hope you found that webinar helpful and useful. And I hope that it will give you some thought about encouraging others to make their websites accessible. And if you have a website, I hope you'll work harder to make it more inclusive as well. Lots of us would really love access to the internet, and all of the facets that are available through it, you can help make that possible. I'm Michael Hingson. Thanks for listening. We'll see you next week.
 
</strong>Michael Hingson ** 56:51
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>The Accessibility Gap (Part 1)</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/574f9068-d904-4fba-b11b-d84fdf492c0d.mp3?source=rss&amp;ext=asset.mp3" length="40708188" type="audio/mpeg" />
<itunes:episode>8</itunes:episode>
</item>
<item><title>Episode 7 – Meet accessiBe Partner Success Manager, Rafi Glantz; a Visionary, an Internet Access Thought Leader and a Man on a Mission</title>
<guid isPermaLink="false">https://pinecast.com/guid/3567a93b-049e-4754-8c74-51b8121529de</guid>
<pubDate>Wed, 10 Nov 2021 12:00:41 -0000</pubDate>

<itunes:duration>01:09:19</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/4d1d721b-61ad-4361-adc8-a12e4cf2c648/UM007_-_Rafael_Glantz_Cover.png.jpg" />
<description><![CDATA[<h1></h1>
<p>Rafi Glantz is the Partner Success Manager for accessiBe. As Mike Hingson discusses near the beginning of this episode one of the advantages of being a podcast host while working for a company is that it is easy to find talent and interesting guests close at hand. Rafi is one of those gems listeners now get to meet. He was born in the United States, but moved to Israel when he was 18. Listen to his interesting story and learn how he became an Israeli Citizen, joined the military and then worked for companies in his newly adopted company. Rafi will take us on a journey of discovery including what brought him to accessiBe and all his adventures since joining the company.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Host:</strong> 
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards. </p>
<p><a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a> 
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a> 
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a> 
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a> 
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links 
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a> 
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong> 
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. 
Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong> 
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong> 
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:21
Hi, and welcome back to another episode of Unstoppable Mindset, the podcast where inclusion, diversity and the unexpected meet. Unexpected. It's always kind of fun. Today, I want to introduce you to Refael Glantz, we call him Rafi. We call him other things, but Rafi is what will you like that? We will call you Rafi today, and Rafi is the partner Success Manager at excessive B, you know, and he is the second person from accessibility that that we have talked with on this podcast. And why? Well, yes, it has some to do with accessibility. But even more important than that, what I find interesting is that when I have the opportunity to work for an with a company that has a lot of very talented people, it's great to be able to interview everyone and talk about their talents, without having to go far afield to as a result be able to interview lots of people with lots of interesting stories. So we don't have to go search for guests too far. Because we could just look inside in our case excessively. And it isn't always about accessibility. But by the same token, sometimes it is and sometimes excessively comes up in the conversations as I'm sure it will today. But Rafi, welcome to unstoppable mindset.
 
<strong>Rafi Glantz ** 02:40
Thanks so much for having me. I'm glad to be here.
 
</strong>Michael Hingson ** 02:43
So Rafi, you I have to say that you don't really sound like you were born in Israel.
 
<strong>Rafi Glantz ** 02:50
I was. No, I'm from Detroit originally.
 
</strong>Michael Hingson ** 02:54
Yeah, there you are see? So, um, so you are from Detroit? And when did you when did you move to Israel and what what brought you to Israel.
 
<strong>Rafi Glantz ** 03:05
That's a kind of a funny story. So it's funny, it's good that you bring that up. When I was 18, or 17, really, I was finishing high school. And we're living in Philly at the time with my family. I went to university up in Bel Air in California at American Jewish University, which no longer has undergrads, which might tell you a little bit about why I ended up dropping out. And when I turned 18, I realized, okay, I can join the military now, which is really what I wanted to do. And I ended up moving to Israel getting my citizenship here. And I did about almost three years in the military here. And then when I got out, I realized that it made more sense for me to find a job in the high tech world here, then go back to the states and pursue a degree that to be totally honest, I didn't have too much interest in anymore. What kind of a degree did you want to get? Well, I went for pre med, and what they called bioethics. And I was actually a combat medic in the Army. And so I had some interaction with that stuff. But the interaction that I had, I guess helped me realize that that was not the path that was gonna, at least I thought at the time, make me really happy.
 
</strong>Michael Hingson ** 04:21
So you, you switched, how, how difficult was it to become a citizen in Israel? I asked that because, you know, there are lots of discussions about immigration and citizenship and so on here and it'd be interesting to hear a little bit about what it's like when you when you did it over there.
 
<strong>Rafi Glantz ** 04:39
For sure. So luckily for me, it's very easy for me to prove that I'm Jewish, because my dad is a cantor and now a rabbi. So he's got a very strong body of proof to show that I am in fact Jewish and Israel has a law called the right of return. So if you are Jewish and can show it that You're essentially guaranteed citizenship here. And they have a very much streamlined process. So I had my new identity documents and everything the same day I landed. Wow. Yes is much smoother than Much, much smoother than our southern border currently.
 
</strong>Michael Hingson ** 05:15
Yes. Makes it a real challenge. Well, so I'm real nosy. How old are you now?
 
<strong>Rafi Glantz ** 05:23
Oh, I'm actually just turned 28. About two weeks ago,
 
</strong>Michael Hingson ** 05:26
congrats. excited me as an interesting company. The founders were under 30, when they formed accessibly, they were part of the 30, under 30, for Forbes in 2019. And I learned that sure Heckerling, the founder, the CEO of excessive he will be turning, I think he said 32 in January. And it's interesting, it's lots of young people, which is great. And not too many of us who have been around the industry for a long period of time. But but there are advantages and disadvantages, I suppose as long as the tribal knowledge can be passed on from people who've been there, but it's really cool to be with a company, where there's a lot of vision, and a lot of enthusiasm for, for what we're doing.
 
<strong>Rafi Glantz ** 06:16
Absolutely, it's really exciting for me as well, because to come from, you know, a world where in the United States, especially where we're really taught to defer to experience and age, and that, you know, somebody who is older and more experienced in an industry definitely knows better than you. And, you know, you shouldn't necessarily go against that grain. That's very much not the culture here. And so while of course, a lot of our startups don't succeed and don't achieve the level of success that we certainly have. It's really, really inspiring to see guys who are not that much older than me. build such a behemoth, you know, and don't you wish you'd had the idea first, oh, my God so much. But unfortunately, and I'll tell you the truth, a lot of people in sales calls and stuff like that, they'll say something like, wow, this is really impressive. How did you build it? And I said, Well, to be honest, I had absolutely nothing to do with it. But I will take all the credit you're willing to give me sir, absolutely.
 
</strong>Michael Hingson ** 07:15
Makes makes perfect sense. You know, the, the issue is that it is still a team. And I think even in the US, though I'm not seeing as much as you might think of deferring to people with a lot of experience, we we tend to, I think as a as a country look down, especially the younger people look down at a lot of older people, there's a lot of age discrimination that goes on here. And it gets pretty, pretty vigorous sometimes, which is unfortunate.
 
<strong>Rafi Glantz ** 07:48
I actually, I never want I haven't lived in the States for about 10 years. So I'm a little out of date there. But I also grew up a lot of the time in a synagogue surrounded by I guess a little bit of a different approaches, right. And I went to a religious school for a lot of my early childhood. And so that was like really drilled into me that you don't argue with the rabbi's on certain things.
 
</strong>Michael Hingson ** 08:11
So while you lived in Philadelphia, did you go look at the stairs and see if you saw rocky running up and down the stairs or hearing meal? Yo, Adrian Are any of those things?
 
<strong>Rafi Glantz ** 08:20
Just I will admit that I have yo yo words real way, many times inside the museum of art as well, which let me tell you the security guards are not fans. They've heard it before and they don't want to hear it again.
 
</strong>Michael Hingson ** 08:33
Yeah, I can imagine. I can imagine they've heard it way too many times. And not too many people probably run up and down the stairs either.
 
<strong>Rafi Glantz ** 08:44
Not anymore. Maybe they used to but right now, not not too many. I've done it a couple of times. But there there are more stairs than you would think.
 
</strong>Michael Hingson ** 08:55
Yeah. Yeah. Well, and then there are those silly people who run up and down the stairs of the Empire State Building. I'm just as confused about those people as well. So it's okay.
 
<strong>Rafi Glantz ** 09:10
Yeah, listen, I'm confused about people who run marathons. If somebody tells me they ran a marathon, I said, who chased you? Like yeah, exactly what I don't understand what what was the reason? But, you know, teach there. If that's what gets here, you know, gets you up in the morning then great.
 
</strong>Michael Hingson ** 09:26
Yeah. Well, it's the same thing as football. You don't want to play this game where everybody just beats up on you. That's fine.
 
<strong>Rafi Glantz ** 09:33
Exactly. You know, there's a great SNL sketch. I love the vintage SNL sketches. And yes, the more recent ones like they're kind of hit or miss for me, but they had a very good one with Alex Rodriguez. And Charles Barkley and then they had Kenan Thompson playing a football player. And you know the baseball play rod and and Barkley are talking about wow, you know, I played for 10 years. I played for 20 and my knees or shot or this is hurting. And the football player says, I played for 10 games, and my brain doesn't work. Which we don't want to make light of CTE but it is a very serious issue that not enough people address. So I'm at least glad it's being discussed now.
 
</strong>Michael Hingson ** 10:17
Yeah. Well, and and we do need to look at more of those things. But still people like to bang their heads together. So it's, it's okay. It's a news event for me. And that's okay.
 
<strong>Rafi Glantz ** 10:31
I think it's better than rugby. At least they wear helmets. Yeah,
 
</strong>Michael Hingson ** 10:34
at least. I was in New Zealand in 2003. We were there for about two weeks. And it was during a lot of the rugby playoffs. There are two things that went on in in New Zealand at the time. One was rugby playoffs, and they certainly are very, very loud and opinionated about rugby in teams. But even more so New Zealand had just lost the America's Cup. And they were yelling, why is it that the government doesn't take over paying for our ship our yacht so that we can win? Because Oh, it was just vigorous and horrible.
 
<strong>Rafi Glantz ** 11:16
I'm glad they've got their priorities in order. Yeah, we
 
</strong>Michael Hingson ** 11:18
certainly do believe that sports are parameters and Okay, anyway. So, so tell me, you, you moved to Israel in 2018, and enjoyed the military and worked in as a medic. And so you must have lots of interesting stories. Did you ever get to see much in the way of combat? Or were you close to it or any kind of experiences around that that you want to tell?
 
<strong>Rafi Glantz ** 11:43
I saw enough. So I actually joined the military in 2011. Or actually, sorry, 2012, because it was November 18 was November 22, something like that. 2012. And then I was in there for almost three years. And for most of my service, it was honestly very boring. Most people who do military stuff will tell you it's mostly hurry up and wait. Yeah, I have a lot of very funny stories that are not appropriate. But I can tell you that in 2014, we ended up having what some people call a war, some people call an operation in Gaza. And I had the misfortune to be involved in some capacity. And I learned that that is not a career path for me that I would much rather work in high tech. And I think one funny tidbit that I will share that I think will tell a lot of people listening just one thing about our culture is that Israel is a very, very small country. So we have what's called staging areas for the military, basically, where, you know, you park all the vehicles and leave all the soldiers in a relatively protected area, so that they can be sent to a new area as needed. Now, the public knew aware a lot of these staging areas work because it's not secret. And a lot of the soldiers you know, they're 1819 20 they're gonna call their parents and say like, Hey, here I am, everything's okay. Don't worry about me. I could not tell you how many random citizens of this country showed up to staging areas all over the place, with food, blankets, coffee cigarettes, for people who smoke everything you can imagine, over the course of a two week war, I gained about 10 pounds. I think this is maybe the only military operation in history, where the majority of the soldiers actually gained weight.
 
</strong>Michael Hingson ** 13:39
But it is nice to see that the military folks are are supported. And I understand that's what's going on. You mentioned it and I'm not sure that a lot of people really understand how large is Israel.
 
<strong>Rafi Glantz ** 13:51
It's pretty small. It's about the size of New Jersey a little bit smaller. And when you take into account the West Bank and and Gaza, it's even smaller, you know, the distance between Tel Aviv and Jerusalem even though we see it on the news all the time we hear about it, the distance between Tel Aviv and Jerusalem is like 30 miles. It is not a big place. And it's a little bit funny because you'll have experienced this Mike living in California, driving 45 minutes is not a big deal, right? Driving an hour to Costco is relatively normal. Like I'd rather if there's a Costco 40 minutes away, but I'll go in Israel, if you're driving more than 20 minutes, people will look at you like what, how can you do that in the same day? How can you come back? It's so far, because it's just a completely different standard.
 
</strong>Michael Hingson ** 14:41
It's interesting, I have met people when I lived in New Jersey, we met some people who lived in Springfield, which is no more than 10 or 15 miles outside New York City. And yet, these people who were 40 and 50 years old, never had been to New York City. It really, it is amazing to see some people how confined they, they keep their world, they have never been to New York City, much less going to upstate New York or anything like that they have just been around Elizabeth and Springfield and so on, and had never been to to New York City. It's amazing. If you know, for us, as you point out here in California, we don't think anything about that, we oftentimes will drive three and 400 miles to go from one part of California to another and think, right, not too much of it. Karen and I do a little bit more thinking about it. Today, she's got a little bit of rheumatoid arthritis, so she won't drive as far at one time. But we have, and it's normal to see that. But you know, at the same time, there's a lot of value of being around home, but not going 10 or 15 miles to the to the largest city in the country. One of the one not the largest in the world, but one of the largest in the world. And seeing all that it has to offer is really a strange thought, a strange feeling.
 
<strong>Rafi Glantz ** 16:09
I couldn't agree more. And you know, what I we have a lot of what we call taboo to my life, which basically means Culture Day on Sunday. So when you're in the army, they'll take you for like a special trip on Sundays to see a historical site or to see the western wall or something like that. There's a lot of kids who live in a country the size of New Jersey who've never seen the wall or the Dome of the Rock or all of those, you know, very holy sites that Jerusalem so famous for in prison.
 
</strong>Michael Hingson ** 16:38
Yeah. And go figure and and I think it's a great loss not to visit, or at least learn about a lot of those places. I think that the people who don't do that miss so much about the rich culture of wherever they live.
 
<strong>Rafi Glantz  </strong>16:54
Definitely. I, like looking back, I would have liked to spend more time, you know, investigating City Hall in Philadelphia, and not just for all the relatively corrupt things that happened. Just kidding. But that'd be fun. It would necessary certainly be nice.
 
<strong>Michael Hingson ** 17:13
Yeah, it's an interesting and interesting place. And, you know, we got to deal with politics as we deal with it. So I'm still with Mark Twain. I wonder if God had been a man because he was disappointed in the monkeys. But you know, we got to do.
 
</strong>Rafi Glantz ** 17:31
That's not the most unlikely theory, I've heard to say.
 
<strong>Michael Hingson ** 17:37
So you, you went to the military, and you came out and did school and so on? And what did you do before you joined accessibility?
 
</strong>Rafi Glantz ** 17:47
Well, before I joined accessiBe, I realized that in the Israeli tech scene, you know, a person who speaks English, like I do, and has a relatively acceptable phone manner, can find employment in the high tech space. So I started working in the financial technology industry, mostly just, you know, working in the crypto field, and I went in whatever I do, my philosophy is that, you know, you should dive into it as deep as you can, and learn everything that you can about it. Because you never know, like, what's going to come in handy and how much information you'll need. And particularly in the crypto world, it's, it was such a new field at the time I'm talking, you know, 2016 2017, it was such a new field, that there really were no experts. So if you were willing to put in the time and Google things and study, you know, you were as much of an expert as anybody could find. And the problem of course, being that it's expanded so much that nobody could possibly keep up to date on everything that's going on. But that was that was sort of my first foray into the real high tech world.
 
<strong>Michael Hingson ** 18:57
So what did you do?
 
</strong>Rafi Glantz ** 18:59
Um, mostly I just did marketing and content. So I tried to connect with the communities that were behind these organizations. And I learned a little bit about how to manage marketing, but mostly it was managing people whether they were working with us on projects or whether they were doing marketing or influencer marketing or anything like that. I mostly learned how to keep my own stuff organized, and keep people on deadlines, which as you can, as you probably already know, is not the easiest thing. It's like
 
<strong>Michael Hingson ** 19:32
herding cats. Absolutely. Yes.
 
</strong>Rafi Glantz ** 19:36
So we both have cats, so
 
<strong>Michael Hingson ** 19:40
I think they weren't themselves out for the morning anyway, at least I hope so. Ours was yelling at us. Certainly Ervin has quite a down I refilled her food bowl so she's a little happier.
 
</strong>Rafi Glantz ** 19:50
Not There you go. Although I see mine just loves human food every I'm a big I love cooking that's like my Yeah, my stress relief or and every Every time I make anything with chicken, meat, fish, anything, the cat assumes it's for him. He doesn't understand that I'm not cooking for him and I've already given him. So it's, it's, it's a problem. But I always find it adorable to feed a cat pieces of cow meat, because he would never be able to get that in the wild. I can give it to,
 
<strong>Michael Hingson ** 20:21
well, ours likes her food. Although she will eat chicken. We haven't seen her eat a lot of fish. And we haven't been able to convince her to do that. So that's okay. But she she really likes her own food. But what she really loves is when she's eating, she wants to be petted. So our food dish, her food dishes up on our sink, it's a double sink with a long counter between the two sinks in the bathroom. We have to keep it up there because there are certain dogs who will probably invade the food bowl if we don't. Because he believes everything is for him. It's a laugh, he's a Labrador, but we we put the food up on the counter. But she wants to be petted while she's eating. In fact, she really likes to get rubbed all over and she'll lay down and per while she's eating, getting petted.
 
</strong>Rafi Glantz ** 21:19
That's one way to do it.
 
<strong>Michael Hingson ** 21:21
And during the during the night, at least well, I'll only let her do it one time. I told her when she started this, that she gets at one time a night. And that's it. She'll walk me until I get up in the middle of the night and feeder. So frustrating. Yeah. But, you know, animals are fun. And you know what you can't argue with all that they bring us in that we get to bring them. The fact of the matter is that all animals have personalities. And I'm sure that there are people listening to this who say I never let my cat do that. Well, you know. On the other hand, our experience unless there's some catastrophic illness is that our animals tend to live a long time. I had one guy, Doug Holland, who lived over 15 years, typically, guide dogs worked for me for 10 years or so. I've had two that didn't, but both were illness relate well, one was illness related. And one was she just really got fearful of guiding actually was my sixth dog. Marilyn, she only worked about 18 months. And then just this afraid of guiding but there were other issues with her. But even Roselle worked from 2000, I'm sorry, from 1999 to 2007. And she had for the last three years, she guided a condition known as immune mediated thrombocytopenia, which is where the platelets in the blood will be attacked by your immune system. It's something that humans get in dogs get and and eventually got to the point where she couldn't work more, but she lived for four more years. And that was okay. But we love our animals. And when we should they add so much value to us, I wish more people would take the time to really develop relationships with animals.
 
</strong>Rafi Glantz ** 23:15
Yeah, I think they, like you say they add a lot to your life. And you know, you can get your emotional validation from all kinds of different places. But in my mind, like there's nothing better than a dog because no matter what, as long as you're not abusive, and a lot of times even then that dog is going to love you and support you and be there for you until the day it dies. Yeah,
 
<strong>Michael Hingson ** 23:37
they may not trust you as well. And that's something that I talk a lot about when I when I travel and speak and talk about what guide dogs do and even the experiences of the World Trade Center. I tell people that dogs do love unconditionally, but they don't trust unconditionally. The difference. However, between dogs and humans, his dogs will generally be open to trust. I had I saw one that wasn't because she had been abused. And it took us months before we got her to trust us. But then when she did, she opened up and became a great friend for us for three years. It was in the latter part of her life. And she still lived to be 15.
 
</strong>Rafi Glantz ** 24:17
Wow. So my family has had poodles for the longest like full standard poodles and little purse dog. Yeah. And I, you know, on average, I think they're living with nine years, maybe 10. Not not quite that long. So you must you must really take care of these guys.
 
<strong>Michael Hingson ** 24:35
Yeah, every dog is a little different. We haven't had poodles, but we've had cats that lived a long time and stitch our current cat is now 12. So she'll, she'll be around quite a while yet, especially if we keep making her jump up to get her food. She's got to get around her size. We're not going to lift her up. She's tried to start to pull that one on us few times. We don't do it.
 
</strong>Rafi Glantz ** 24:59
Well, right because those cats, they'll take advantage of you. They're clever.
 
<strong>Michael Hingson ** 25:03
You think
 
</strong>Rafi Glantz ** 25:04
I met mine, he has this thing he loves knocking over glass items, doesn't care what it is if it's full of water, if it's full of juice, whatever, he will knock it right over. And the worst part is, you'll see him doing it. And I'll, I'll go, you know, I'll yell at him. However you yell at him to try and get him to stop doing something. And he will look over at me and knock it over. As he looks at me. Yeah, with no shame. No. No shame at all. Just as though it's like, oh, this is what I'm doing. This is mine. As if I as if he paid for it from IKEA. Right. You know, he doesn't understand now there's glass on the floors. He doesn't understand why I'm picking him up and trying to put him in another room. Yeah, cut his paws open.
 
<strong>Michael Hingson ** 25:53
Yeah. We haven't gotten to the point of stuffing him in a box and saying you're going to stay here for a couple of weeks, you're grounded. Work. Well, how did you come to accessiBe? How did you discover this company?
 
</strong>Rafi Glantz ** 26:09
It's actually a very funny story. So I started working at a company called Celsius network, which is in the crypto space. And people that are great, like I don't, I don't have anything negative to say about them, it just didn't really work out. And I was looking for a new role. I had some friends who worked in marketing, and they had a great marketing company called market across an inbound junction. So I spoke to them had an interview, they turned out not to be interested. And a week later, I haven't interviewed accessiBe, and I ended up getting hired. And I thought, you know, these are two totally unrelated things. Turns out market across was an early investor in excessively. So it's sort of close the loop there. And it's, I've been here for almost two and a half years now. And it has been a very, very crazy ride. You know, when I when I joined excessively, I think we had a little bit under 4000 Total customers period. And we were we just started selling in the US a few months before. And we were working out of this small office, north of Tel Aviv, it took me like an hour on a bus to get there every day there and back. And two and a half years later, we have grown just an unbelievable amount. And it's sometimes really quite surreal to see it.
 
<strong>Michael Hingson ** 27:33
It's it's an amazing company. I just learned about it literally about 12 and a half months ago, and have gotten very much involved in it and find the same sort of thing. It's an interesting ride. It's a great ride. It's it's a great company, and there are a lot of things that it's doing. So So what exactly did you start doing? And are you still doing the same thing you did? And what do you do now? Exactly?
 
</strong>Rafi Glantz ** 28:02
Ah, that's a good question. So I started out doing just regular sales, I had access to be I was one of our I guess you'd call it an account executive. And within a couple of months, it became clear that we needed somebody in the company to handle enterprise accounts. And despite not really having any specific experience doing that. The powers that be which are shared deck, LM gal pulled me into an office and said, Hey, do strategic partnerships. And I said, What's that, and they said, we'll figure it out. So there was a little bit more planning than that. But they kind of threw me into the deep end there. We built a lot of really cool partnerships with organizations like Synchro and real page and other groups whose names I won't get into right now. And from there, we realize that now we really need you know, as we grow, we need somebody who really has experience and processes and is more professional to handle that. So we brought in Darryl, who now does that and I moved over to the partner success team, which I did part time a little bit in the partner success in strategic but now I really work with our agency partners because excessively has partnerships with almost 5000 agencies in the United States and Canada. And I work with those partners to help them with essentially whatever they need accessibility wise, you know, some of them, they have a lot of technical questions that need addressing, they might not be sure how to go about making a website accessible really, and with others, there are more questions relating to how do I get my clients to want to spend money on accessibility? Because unfortunately, there are most business owners out there today. If you tell them, hey, you can make your website accessible for this and this and this, their immediate answer is, well, what happens if I don't, because I don't want to spend that money. And I don't really agree with that approach. But that is, unfortunately, their approach. So a big part of my job is arming these agency partners with the right tools and the right talk tracks and points to make and statistics that will help them explain to these business owners why accessibility makes sense, not just for their business, but also morally and legally.
 
<strong>Michael Hingson ** 30:34
So, for fun, what what's good is, what do you say? What do you say to someone? Or what would you say to someone who says, I just don't want to spend the money to make my website accessible? And I asked that, and I'll tell you why. Ask it, I'd love your thoughts on this as well, is you were well aware that over the past several months, there have been some people, and it's a relatively small number, comparatively speaking, but still, they're very vocal, who say none of this stuff works. It's not good. The companies just plain don't have good practices and so on. And the only way to do web access is to do it right from the outset, or to do it with manual coding. And I'm sure there are all sorts of other arguments that you hear, but what do you say to the person who says don't want to spend the money?
 
</strong>Rafi Glantz ** 31:24
Well, yeah, let's let's take that into points. Because I think the the don't want to spend the money is one point, and then the detractors are another, I'll address both. But let's tell because I want to spend the money. Right, so don't want to spend the money. I usually say one of two things. One is the really positive side, which is hey, 26% of American adults, according to the CDC, live with a disability, even if I cut that down to 5%, who really have trouble using websites, I know very few business owners, that wouldn't invest $50 a month to increase their market share by 5%. And to be perfectly blunt with you, sir, if you can't afford $50, for 5% more customers, your business is a bigger problem than accessibility. And I know that that sounds a little bit aggressive, but it is the case. And then I'll also mention something that you'd actually brought up in a previous, previous webinar that we did. The Nielsen data that shows that people with disabilities are the most brand loyal community, and particularly online, most businesses now are doing their best to build a supportive and positive community of customers and of users. So this is a great way to do that. And I'll also try to humanize it a little bit and say, hey, put yourself in somebody's shoes for a second, who needs to use a screen reader or Braille reader or click stick? And let's say you're looking for new shoes, right? If you go on Google, you're gonna go through 1215 websites before you even find one you can use, then by the time you do if you need shoes again, do you really think you're gonna go searching for a shoe store? No, you're gonna go back to the one that was accessible. But more than that, you're going to share it with your community. Because there are so few business owners in whatever your space is, that cater to people with disabilities, people will flock to you. And I think that that's just a general advantage of capitalism, that if you choose to stand out by being accessible, and being one of the first movers in this space, which I know, it seems like there's already a lot of activity and accessibility, but less than 2% of websites are accessible. So if you make yourself accessible, even next week, you're still one of the first movers, it sets you apart, it puts you in a new class. And it's also a great, it's a great piece of PR to put out both internally for your company culture, and externally for the world to see that you are a brand that cares about all people and takes all their money.
 
<strong>Michael Hingson ** 33:51
There you are. Well, how does how does access to be fit into that? What is it that accessibly? Does that company should take that kind of an interest in?
 
</strong>Rafi Glantz ** 34:03
That's a good question. So I'll first say that our position to my best understanding of it is that accessibility and I know this is a very San Francisco thing, say so get ready, Mike. Accessibility is more of a journey than a destination. You know, there is no such thing as 1,000% Perfect accessible website at all times, for a lot of reasons. But the real big thing is that websites change all the time. And sometimes there are things that an automated widget can't fully remediate on its own. So what we've done at accessiBe is we've created a full web accessibility hub. And we're in the process of releasing certain things now. But the big flagship product that everybody probably knows about is our automated tool, the widget, the overlay, whatever you want to call it, and that's a really big important step towards web accessibility. using that tool. You can make pretty much any website reasonably accessible. In 48 hours or less for less than $500 now depends on the size of the website, it depends on certain other factors. But that's generally the case. That being said, depending on your website structure, your needs your compliance obligations, you may want certain other things, whether that's testing by a person who actually has disabilities and can confirm that everything's working properly, or whether it's us working with you to develop best practices for your internal development, so that you can make sure that when you build new products, or you update your website, you're doing so in the most accessible way possible. To access campus, you know, we're actually creating a learning center for developers to become web accessibility developers, because I know that a lot of our marketing and conversations are about an automated solution. But we do want to empower developers to make these changes permanently. The issue is that when we looked and I say, we're not really looking for this, but when we looked, we could not find a really great comprehensive learning center for a developer to go from a JavaScript developer to an accessibility developer. And so we just made it, we're creating that we're creating access flow or creating access find, we're building this whole network so that whatever your needs are relating to accessibility, we'll be able to meet. And we're going to do our best to do that in an affordable way and an accessible way. Because we, as much as we'd love it, if everybody made accessibility, a core tenet of their business and of their approach to the web to the web, we also have to recognize that many website owners, in fact, the majority, they spend less than $1,000 a year on their entire website infrastructure. So there has to be a relatively easy and affordable way for them to achieve some modicum of compliance as well. I think
 
<strong>Michael Hingson ** 36:53
one of the important things to make sure people understand is that if you use something like excessive BS, overlay technology, it's it's AI Artificial Intelligence powered overlay, you're not suddenly saying My website is perfectly and totally accessible. But it makes a significant difference. And because of things like what you said, access flow, without going into a lot of detail about it, it will give you tools to help you determine what else needs to be done to make the website accessible in a more complete way. And that's extremely important to be able to do. You know, you have talked about I think that the right thing the the moral and ethical reasons for making your website accessible, and it's something that we should do, we don't tend to think in an inclusive way, whether it's here in the US, or in most places, although in Israel, the laws are now pretty stringent about website access, but they're not really stringent throughout the world, in that they don't absolutely mandate and require totally, that websites, for example, and apps and other things need to be accessible. And people do find ways or try to find ways to get around it in various places. Now, I don't know much about the history in Israel and what people do today. But I know we're here, even though a number of courts have said that the Americans with Disabilities Act does apply to the internet, because the ADEA does not specify brick and mortar facilities as the only places that businesses have to provide inclusion to address. But some people say well, but the ADEA was invented before the internet. And so it doesn't apply. And a couple of courts have gone along with that. So Congress needs to address it. The president needs to address it, and they haven't done that yet.
 
</strong>Rafi Glantz ** 38:58
I agree that I think one of the issues that we're dealing with that we saw and continue to see during these Facebook, or I guess now I should say meta, these Facebook hearings is that our elected officials don't seem to understand how the internet works by any stretch, and neither do judges for for the most part. I know, I know only a very few number of judges personally, but none of them are JavaScript developers, you know, none of them know how to code. It's not something that you're trained on in law school. So I think that in general, there needs to be a change in the approach to this so that there's some sort of mechanism for people to get trusted information. So they'll be able to make a reasonable decision because I do think that a lot of the decisions that have been made are being made from a place that's not as informed as it could be.
 
<strong>Michael Hingson ** 39:49
Well, I think that's true. And if you look at things like excessive BS ace audit tool, or you can go to the World Wide Web Consortium website, and Find their audit tool. There are places where you can go to say to a website, here is my website address. Tell me how accessible My website is. I think people would be really surprised. For the most part, if they found out just how inaccessible and how unintrusive most websites really are. Yeah, you know, most people
 
</strong>Rafi Glantz ** 40:23
don't think I talked to business owners and agency owners like, probably 910 12 times a day at this point. And most of them, very few of them have any hate in their heart towards people with disabilities, the real issue is that they just don't think about it. Because number one, they're busy running their business, they're, you know, chicken with their head cut off on most days anyways. But unless you have somebody in your family who has disabilities or in your community that you're close to that you work with on a regular basis or something, for most people, it's just not top of the mind. Now, not saying that should be the case by any stretch. But it's, it's a challenge for us that we need to make this more visible, for lack of a better word.
 
<strong>Michael Hingson ** 41:05
Absolutely. And, you know, the reality is that there are some who say, I'm just not going to spend any money, I can't afford to do it. But again, it's a mindset shift, if they looked at it, as you said, that is, think of all the business that you can get by making your website accessible. I think anyone who has any insight into the business concepts of the world would agree that it makes perfect sense to make your website accessible. And then when you bring things into it, like access fine, and maybe you want to explain a little bit about what that is, but access fine, also, can help make a difference for people.
 
</strong>Rafi Glantz ** 41:45
Yeah, access fine, is I talk about it on my calls a lot, because it's a huge opportunity for a business owner. So access find is the world's first search engine that is only going to display accessible results. So only accessible websites, and everybody who uses accessibility is pretty much going to be on there. So what I like to say is that if you're everybody does SEO now, right? Everybody wants to optimize their search results and get found on the internet. Well, if you're doing SEO on Google, you're competing with every other shoe store, every other hockey rink, whatever it is in the world, and certainly everyone in your area, if you're on access, find you're competing with like five other people, because nobody's accessible yet. So as frustrating as that is, it's a huge opportunity for the early movers to establish themselves.
 
<strong>Michael Hingson ** 42:33
And I want to make it clear as that access find is not just accessibly. That is it is the intent is for it to be website remediation process agnostic, as long as you are working to make your website accessible, it doesn't matter what tool you use, so long as you do it. Because the reality is, when it comes down to it, there are two things that go into making a website accessible. One is the code that somehow gets inserted somewhere that does things like label images, or label buttons and define links and so on, tells you that you have a shopping cart. And so that's that's one. But the other is specifically looking at what you do to make that website usable. And a lot of it has to do with labeling. But it also has to do sometimes with layout and other things like that. And so the issue is it doesn't matter what tool you use. But however you do it, the fact is that the evidence of you doing it is visible to audit tools that look for it. And it's visible to people who who know how to look for it. And that's what you really want to get to.
 
</strong>Rafi Glantz ** 43:56
Yeah, I mean, I, we don't care how you become accessible. If people can use your website. That's awesome. And we want to put that on access fine. And like access find is not solely an accessible thing. It's a nonprofit. And we're in partnership with the Christopher Reeve Foundation and with the Viscardi Center, and a whole bunch of other really awesome organizations that believe in the same goal that we do that whether you choose to work with us or anybody else. The goal here is accessibility. And that's actually, you know, we did this ad that I got a lot of Facebook messages from my mom's friends about this ad that we ran a national ad campaign in the US which you know all about Mike the Unstopables. And the reason the the purpose of this was not so much to sell excessively, but to sell the idea of accessibility, because like Like we said before, so few people are really aware of this at all. And of those people very, very few have it at the top of their mind.
 
<strong>Michael Hingson ** 44:55
Diversity is a term has really gone away from dealing with disabilities and I will make that argument all day. We talk about diversity when we're dealing with sexual orientation, race, and gender and so on. But disabilities don't get included in that, which is why I prefer to use the term inclusive, because either you are or you aren't. And if you're leaving anyone out, then you're not inclusive. And it's as simple as that. The fact is, as you pointed out, 20 to 26% of all people in this country and mostly throughout the world, have some sort of disability, how often were we discussed or talked about, or issues that we face brought up during last year's presidential campaign in this country? And how often are those kinds of things considered today, and it's just reality is not much.
 
</strong>Rafi Glantz ** 45:47
Yeah, and it's a real shame, because there's a massive missed opportunity, I think, you'll probably know the number better than me. But there's close to $500 billion a year in disposable income in the community. And most people are just choosing not to tap into it for some reason. It, it doesn't make sense, particularly now, in a time when we have inflation, we have supply chain problems, we have all of this stuff, and people are scrambling to find customers, you would think that they would want to access the market that's right in front of them.
 
<strong>Michael Hingson ** 46:18
One of the things that it isn't directly related to web access, but one of the issues that we face as blind people is that the cost for assistive technology, the technology that at least hopefully and does somewhat level, the playing field for us, is expensive screen readers, the software that makes computers talk and describe or verbalize what comes across the screen tools to produce Braille and so on cost money. The National Federation of the Blind has worked with Congress to get introduced into Congress the accessibility assistive technology affordability Act, which calls for a tax credit for people who purchase assistive technology to help us offset some of those costs, yet, and it was actually put into the buyback better program of Congress and Joe Biden. But it's now been dropped as they've been weeding out some of the the programs that people are debating over whether they want to include or not, that is extremely unfortunate that they would that that would even happen, because it's pretty universal thing that for us to be able to do the same things that you do, there are going to be some costs, because we have made our universe some site oriented, that we leave people out. And we've we've done that in various other ways. But even I think I could make a strong case, to a degree more with blindness than than anything else. We think that eyesight is the only game in town. And we don't tend to think about the fact that some of this technology costs, we're not saying pay for it, but give us some tax credits to help us offset some of the costs. And so there's a push right now to get that put back into the bill. But you know, we don't tend to think about people with disabilities in general. One of my favorite examples, is we watch the view everyday, Karen watches it. Now, last month was national employment, or National Disability Employment Awareness Month. I didn't hear actually, except for one time, any disability mentioned on the view in the whole month of October, and that time wasn't even relating to employment or disability awareness, other than saying how inspirational it was that a couple of people with Down syndrome were doing something. It's not inspiration, we need its recognition and understanding and a raising of expectations about society. Absolutely.
 
</strong>Rafi Glantz ** 48:54
And there's just not enough representation. For all the reasons that you point out there just isn't. I think, what was Senator Tammy Duckworth? I think she's one of the first if not the first woman with disabilities in the Senate. And I mean, she, I could not think of a more heroic story. I mean, she was a combat helicopter pilot, if I'm if I'm remembering this correctly, who was wounded in combat, and ended up becoming a United States Senator. I mean, I could not think of something that would be more appropriate to teach kids, but you rarely hear about that today. The news stories that we hear about are so much, so much less interesting and so much more depressing.
 
<strong>Michael Hingson ** 49:37
What's interesting is that she isn't the first to have a disability and be in the Senate or the House, and specifically one of our previous podcast guests, a lady named Peggy Chung, who is also known as the blind history lady, talked about the fact that before 1940, there had been three blind people in the house and to whom served in the Senate. But since then, not one single blind person has been in either house, which is kind of interesting. But really, we've gone backwards, we have gone backwards. And she makes that point during the podcast. So if people haven't heard that it's a fascinating one to go listen to. She's got some great stories. She even talks about the fact that the typewriter was originally invented for a blind person. It's a great story, you should go find it. It's, it's, it's in, in the the podcast, and
 
</strong>Rafi Glantz ** 50:29
I heard that clip on your LinkedIn, you saw that? Yeah.
 
<strong>Michael Hingson ** 50:33
Good for you. I appreciate you looking. But it's a fascinating story. And the reality is that so many people could make contributions to society, but we tend not to recognize or lose out on getting what they can offer, because we operate in the assumption that there's only one way to do things.
 
</strong>Rafi Glantz ** 50:55
Yeah. I mean, one of the things that you said initially, is something that I quote you on, I do attribute it, don't worry. But in my in my call, because I'll bring up you know, Michael Hanson, and everything. And I'll say, well, now he's our chief vision officer. But as he says, You don't need sight to be a visionary. And you know, it gets a chuckle. But it's also true, you really don't. And one of the very few experiences that I've had, that sort of, certainly not put me in your shoes, but let me feel a little bit of what it might be like, was, there's this restaurant in Tel Aviv and Jaffa, and I forget what it's called, but they put everything in complete darkness. So for about two and a half hours, you're eating, drinking being served everything, mostly by people who have disabilities, both deafness and blindness, as if you're part of that community. And initially, it was very disconcerting. And I did make sure not to wear a white shirt, of course. But it was, for lack of a better word, very eye opening.
 
<strong>Michael Hingson ** 52:00
The only problem with that, and a lot of us express this concern is if you go away from that having had challenges and you think that's how it is for for people who are blind, you're missing the point. Because the fact is just like for people who can see you learn techniques to do the things that you learn, the fact is that I'd be glad to go to that same restaurant with you and laugh at you while you're having a problem. Because I don't have that problem. Because I've learned techniques. And so there was an organization several years ago that created a website, and was called how I see it, or that's how eye see it the is Eye. And they asked their members to put up on the website, videos of themselves being blindfolded, trying to accomplish tasks. And the whole intent of it was to say see how difficult it is to do this if you're blind. And the reality is, they were so wrong by doing that. And what actually occurred was that blind people discovered it and started putting up our own videos on the same website, saying See how easy it is if you learn and actually overwhelmed the site, and eventually was taken down. And eventually there were some discussions. But it was an organization that has to do with eyesight, and blindness and so on. And they missed the whole point. The reality is that, that it's not the blindness or the eyesight. It's how you learn to deal with it. Most sighted people don't learn to be very observant, by comparison to say, a Navy Seal or someone in the military or people who learn to use their eyes or their ears extremely well. And people who truly learn to understand their senses recognize that, that in fact, there's more than one way to do things. And it isn't always about one particular sense. Absolutely.
 
</strong>Rafi Glantz ** 53:56
I think a great example of that is actually one of the guys who helped create accessories, initial solution a dt. So he's a friend of sheers. I'm imagining you might have even had the chance to meet him.
 
<strong>Michael Hingson ** 54:08
I haven't met I know about it, but I haven't met him yet.
 
</strong>Rafi Glantz ** 54:11
Okay, so get excited. But he is a really nice guy. He came in and showed us a presentation. But what really impressed me was that this guy, not only does this screen reader talk about two and a half times my normal speaking speed, and my speed is not slow. He's also listening to music and also coding while he's having everything read to him and everything. That is very impressive, regardless of any kind of ability or disability. Like I don't think that I would be able to do that. Without like you say without a lot of practice. And there are absolutely strategies and stuff that you would learn to to help you do it. But for someone like me, it's still impressive.
 
<strong>Michael Hingson ** 54:54
So I have a couple of other things. One is I want to get back To the whole issue of access, and so on, we talked all about the moral aspect of it. But the reality is there is a legal aspect of it, and what do you what do you say to people? Or let me let me combine both of them together, there have been criticisms that that people say is bad marketing to say that you shouldn't make your website accessible just because somebody might sue you. And creating that level of fear. When in reality, it does happen, and it can happen. But what do you say to people about that? And how do you deal with the people who plain say, that's wrong to even say?
 
</strong>Rafi Glantz ** 55:38
So it's an important point to bring up? And I think that number one, it's in arguable that this is a real problem. Now, could you argue it in court? Sure, you can argue whatever you want in court. But as you know, the American legal system is not 100% perfect all the time for everyone to say the least. So there is a lot of case law to show that you do need to be accessible. The real problem that we face today is the demand letter problem. And it's a lot more of a murky issue than the full on lawsuits. Because the people who send lawsuits, in my experience, much of the time, these are actually well intentioned people who actually have tested this site, they want to use the website and they can't. The demand letters, on the other hand, are coming from a relatively small number of law firms that have identified this as a great way for them to make money making settlements. And unfortunately, in our, in my opinion, particular, that tends to paint the community of people with disabilities in a very negative light. Because in my experience that I believe also in yours, your first instinct when something is not perfect, or as expected is not to sue the pants off of somebody, you're going to engage in a dialogue with them and try to get them to understand why this is something important. So when people tell me, Hey, I don't really believe I'm going to get sued. Sometimes I'll be a little bit rude and just say, Okay, wait. But what I usually will respond with is a story that actually happened to me. So about two years ago, I was in Las Vegas, right before Corona started speaking about web accessibility, and somebody interrupted me about halfway through the presentation, right when I was talking about the legalities, and he claims to own 60 locations of a payday loan company. Now, I won't defend payday loan companies, I don't understand how 3,000% interest is legal in the United States of America, that's a different conversation. But he claims to own 60 locations, and he got a demand letter from some attorney asking for $10,000 Because his website wasn't accessible. Now, this guy's never heard of accessibility before, which is puts him in the same boat as the vast majority of business owners in the United States. So he calls us lawyer and asked the Hey, what's up with what's going on? And the lawyer explains, well, listen, it's you, we shouldn't really fight this. Because if I take this to court and fight it for you, you're going to pay me $100,000. In legal fees, it's going to take like a year and a half. And we'll probably still lose, because you're not accessible. Like you haven't done any work to your website, you don't have any grounds. So he said, Okay, he wrote a check. And he started looking into how to make the rest of his websites accessible. The problem is, and this speaks a lot to the nature of many of these complaints. The day his check cleared, he got 59 more letters and had to settle for $600,000. And as much as I disagree with the business that he's in, I appreciate him having the courage to come forward and speak about it. Because this happens a lot more frequently than we realize, because most business owners who have something like this happen to them, they're not going to speak up about it, they're going to be as quiet as possible, because they don't want to get sued again, and they don't want to cast their business and themselves in a negative light.
 
<strong>Michael Hingson ** 58:49
The other part about that, though, is that his lawyer wasn't up on it enough to understand that maybe there are ways to address the issue either. Very true. I know, excessively, has interacted with a number of companies, I'm sure you've got stories about this companies that say, Hey, I'm being threatened with a lawsuit. Can you help us and that what accessiblity has done as helped in two ways. One, it's offered its its products, and when that's put on the site, that greatly mitigates a lot of the accessibility issues by just using the overlay not totally, but that it helps. And the other thing that excessive B will do is then show with its its own documentation that it creates case by case. Exactly how the, the website has become accessible. And that in fact, the the lawsuit is not justifiable. Yeah,
 
</strong>Rafi Glantz ** 59:50
I mean, I don't know the exact number anymore, but I don't even close to it. But it's it's literally in the 1000s of people who have come to us with papers already served and all Almost all those cases, we've managed to make the whole thing go away. We've never had a client successfully sued due to using our tool. And I will also say that having access to be on your website has despite what whatever detractors might want to say, which, you know, they're welcome to say whatever they want. But having accessiBe on your website has become a lot like having the ADT flag on your lawn. You know, people see that flag and realize you have a good security system. And they're a lot more likely to move on to the next victim than test it out. And we've seen that play out quite a bit in recent months.
 
<strong>Michael Hingson ** 1:00:34
What do you say to the people in there have been consumers who say that we're just not doing things the right way?
 
</strong>Rafi Glantz ** 1:00:42
I say what I said before, which is it's a journey, it's not a destination, you know, there is no one stop perfect, immediate solution for accessibility? Because it really depends on the website, it depends on how often you're updating it. What industry are you in, you know, medical, and housing have different requirements in many cases than other e commerce stores. But a real the best approach to accessibility, I think, is a comprehensive one that comes at it from multiple angles. So yeah, you want to have best practices. When you're building a website, you want to have all of the alt text and Aria labels and features on there. You also want to have an overlay widget because as you know, Mike, not everybody who's colorblind is colorblind the same way, right. So if you pick like a couple of colors to use on your website, no matter what colors you choose, they're not accessible to everybody. So I think that there's a layered approach to accessibility that can include both best practices, manual remediation after the fact and automated remediation as well, to give you the most complete picture.
 
<strong>Michael Hingson ** 1:01:48
And that's really as good as it gets that it is a journey, you know, always will be a journey. There are people who rightly say the only true real way to create an inclusive or accessible website or anything accessible is to do it right from the outset. And that's, that's, that's absolutely valid. But that means that WordPress has to build such stringent tools into its system, that any website that's created or any, any system that's created through WordPress has to be accessible before it could be released. Microsoft has to fully include accessibility in everything that it does, right from the outset, not making it an afterthought. Apple needs to do the same thing. But Apple also needs to because it has all these apps that come out of the App Store, Apple needs to mandate a basic level of accessibility that apps beat. And I have not seen that Apple requires that today. So you can create and people create all the time apps that aren't accessible. Nice, I put it that way. Because Apple, in fact, has built a level of accessibility into its products. It's it is made screen readers. And in Apple's case, it's called VoiceOver, it has made a screen reader, a part of the technology that it produces on all Macs is on on iPhones, it's on iPads. They've made their websites pretty usable. But they don't mandate the same thing about the people who come to the App Store and require that abs that websites are excuse me, apps are fully accessible, or at least accessible to the point where they can be and I understand that there are times that websites or apps are going to display videos, or let's not use videos, but images or maps that we don't know how to verbalize yet automatically, but people do need to address those issues. And we're not doing that yet.
 
</strong>Rafi Glantz ** 1:03:59
Right. And I think there's a really important point that you brought up there that there is some responsibility that lies with these big giant tech companies like WordPress, like Wix, you know, whatever name name a giant company, because, well, it's all well and good to talk about America and say, hey, you know, we need to build accessible websites. But in the developing world around the world, there are there's even less attention being paid to accessibility a lot of the time and even less budget. And that being the case, the only realistic way that many of these websites can be accessible is by these giant providers mandating and providing tools for that to be possible. Because again, I mentioned that, you know, most companies in the United States pay less than $1,000 a year for their whole website. Worldwide. That number is divided significantly. You know, there's a lot of people who pay even less and we're very proud to be able to offer our automated solution which is an important component like we said Have a layered approach to accessibility at less than 500 bucks a year. But I think you'll agree it's hard to convince someone to spend 500 on accessibility if they spent 200. On the website, you know?
 
<strong>Michael Hingson ** 1:05:11
Sure. Well, and but the reality is, again, the issue isn't mandated that somebody do it. The role modeling really has to be done by those who develop the basic technology. And so those who create WordPress design tools, WordPress that creates its design tools, or Microsoft should have the absolute best screen reader built into its technology right from the outset, and it and it doesn't. Google is the same way any of them, it isn't mandating that somebody else do it. It really needs to start with them. They really need to build in absolute accessibility requirements or absolute accessibility processes right from the outset. So nothing can be released until it's accessible. They gotta lead the way. They've got to lead the way. And they don't, which is unfortunate.
 
</strong>Rafi Glantz ** 1:06:09
Well, hopefully, we can take them by the hand and get them in
 
<strong>Michael Hingson ** 1:06:12
there. Right? Well, I am going to tell you, thank you for for being here. I'd love to do some more of this. If you'd like to chat again in the future.
 
</strong>Rafi Glantz ** 1:06:22
I was happy to talk to you, Mike.
 
<strong>Michael Hingson ** 1:06:23
What a guy. But I really want. But I do want to thank you for being on unstoppable mindset. It has been very fascinating. Lots of good stories. And I think we really hit on some high points. I hope people will go visit us on our website, <a href="http://Michaelhingson.com/podcast" rel="nofollow">Michaelhingson.com/podcast</a>. And we'd love your comments, you can email me through the the website page, which is accessible, using accessiBe. My email address is Mike@Michaelhingson.com And we'd love to hear from you. I hope that you'll listen to some of the other podcasts. And of course, once you listen to this, please give us a five star review and whatever podcast system that you use, we would love that and appreciate that as well. But Rafi again, thank you for being here. And I want to thank you all for listening.
 
</strong>Michael Hingson ** 1:07:21
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Meet accessiBe Partner Success Manager, Rafi Glantz; a Visionary, an Internet Access Thought Leader and a Man on a Mission</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/3567a93b-049e-4754-8c74-51b8121529de.mp3?source=rss&amp;ext=asset.mp3" length="42074712" type="audio/mpeg" />
<itunes:episode>7</itunes:episode>
</item>
<item><title>Episode 6 – Shaping the Future of Assistive Technology: An Interview with Gal Bareket</title>
<guid isPermaLink="false">https://pinecast.com/guid/b00b3e0e-1581-4804-bb7b-6d0c3a168dca</guid>
<pubDate>Wed, 03 Nov 2021 18:00:53 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3851adc3-4e51-4242-a45b-1386e43e77cc/UM006_-_Shaping_the_Future_of_Assistive_Technology_-_Ga_Bareket.png.jpg" />
<description><![CDATA[<p>Meet Gal Bareket, Chief Solutions Officer of accessiBe. Gal, an Israeli-born technology leader tells his story of growing up in Israel including serving in the Israeli military. He talks about his experiences forming and growing his companies before joining accessiBe. Gal will discuss his views about internet access and his experiences helping to shape the vision and products of the assistive technology industry’s largest internet remediation company, accessiBe. His stories will fascinate and enthrall you and inspire you to do better in whatever task you undertake.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards. <a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p>Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p>Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p>Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:22
Hi, I'm Michael Hanson, and welcome to another edition of unstoppable mindset podcast where inclusion, diversity and the unexpected meet. And today unexpected in a lot of ways, partly because, up until about a week and a half ago, I didn't expect that I would have our guest on today. But here he is. I would like you all to meet gala bracket gal is in Israel and gal works for accessibility. I've told you all a little bit about accessibility in the past, accessibility is a company that has created a variety of products and systems to make websites more usable, so that we can achieve our ultimate goal of making the internet fully accessible by 2025. And one of the people who's going to help with that is gal who is our guest today. God Welcome to unstoppable mindset.</p>
<p>**Gal Bareket ** 02:19
Hi Michael, thank you for having me. This is such a pleasure having the country having to have the continued conversations the ongoing conversation with you.</p>
<p>**Michael Hingson ** 02:27
Well, and and we don't get to talk nearly enough. So here's a chance to do some of that. So you are in Israel. So right now it's probably something like about 636 or 637 in the evening.</p>
<p>**Gal Bareket ** 02:40
Also, daylight saving brought us one hour back. Right now we actually 5:30pm It's great still have today. Yes. Yes.</p>
<p>**Michael Hingson ** 02:48
So the daylight saving just in for you.</p>
<p>**Gal Bareket ** 02:50
Just just editor just started with. We just added we are it's getting dark earlier.</p>
<p>**Michael Hingson ** 02:56
Yeah. And we do that next Sunday. So we'll we'll catch back up to you. I don't know why we can't have a standard in the world, but it's the way it is. Well, so So tell me a little bit about you. So you're from Israel.</p>
<p>**Gal Bareket ** 03:15
So I'm from Israel, I had the privilege of joining system B in early May this year, mid May late this year. Previous to excessive A i A little bit perhaps about my background in the military, which provides a little bit of both spice and interest to the role. I served in the Israeli elite intelligence unit called at 200 were just a few great things that the military experience that is so far removed sometimes we have so far removed for someone who didn't get to go through it but essentially through college however, you have the you are being put in stressful situations and I had the privilege in the age of 19 to already have 200 to 400 people under my supervision and in addition you get to work in the army on on trying to focus on on solution rather than the problem after and that's something that helps to cultivate and help cultivate the myself throughout the years. Which then led is a little bit a little bit further about my personal background. I graduate from Tel Aviv University with a law major had had to work in a hand the work in Israeli parliament our sides Knesset MK MP MK members, parliament members in the Israeli Knesset and helping them legislate laws it's so it's something that in Israel also it's important to share that from the edge D getting a degree standpoint. You know how in America you do we go to preschool at pre law and then a law school in Israel when you finish with the military service and you go to university You automatically immediately choose a profession, if you will. And hence the law major that did allowed me to immediately pursue the degree itself, and bend practice law. How ever prior prior to practicing law is that in my last year of school, I was working on two companies at the time. And one of those two of those companies actually launched but I had to make a decision because I couldn't operate both at the same time, I chose the company that accessibly equity hired, it was a company in those fatality in the industry, we were working on trying to help bridge the communication gap, how funny between guests and hoteliers, or between guests and staff and between people, essentially to because communication is almost key to everything. And I'm sure we're going to talk about it a little bit over over our chat and it but in addition, the bridging the communication gap during my time the Israeli parliament, you could see that if the minister doesn't necessarily or the the Knesset member the necessarily came or a parliament member with a judicial background, the ability to legislate, the law becomes cumbersome, and hence you need a mediator to digest what you but what what the request was was was created and then able to push it forward. Now, this is a little bit so just to summarize a little bit about me some army time, great experience some to leave university, a growth towards working within touching the bills themselves understanding the cumbersome and hence why I get one of the many reasons why I'm attracted to accessibly because there's so little tweaks that can be done in order to make so many people live so much better.</p>
<p>**Michael Hingson ** 06:54
I'm curious, you, you raise something that just sort of prompts a question. serving in the military, that's something that everyone in Israel does. Right? When they're right, when they're growing up. What that is something that is really foreign to us over here in the United States, and that not everyone is required to do that. What do you think the real value of serving three years in the military gave you? Or why do you what do you think about having had to do that?</p>
<p>**Gal Bareket ** 07:26
I think that when a when a teen a get to the age of 1817 and starts a process, a process in which there is an entity called the army that started working on, on identifying various aspects about your personality, IQ and capabilities, is when it's today thinking about in hindsight, it's crazy. Back then, it seemed, it seemed it seemed normal, it seems like I'm being categorized in order to go to a place and trying to optimize me as resources or try to optimize the skill set that I bring to the table and see how it can help the the entire entity to grow and within those 17 between 17 to 18 as you go through the process, getting getting into the military getting into the military service, which is you know, like applying to college like sending out those envelopes. When you get there is but it but in an opposite direction you are being then targeted by the army in various units you can serve in whether it's combat or non combat alike, within the Army, then you get you have you get to have a when in contradictory to college, there is much more discipline, much more discipline in terms not necessarily the discipline that you would feel or think about when I say the word discipline but more order. organization skills you have for Israel is a country that knowns for it's a formality, the Army is a place where formalities finally being get structured. There is different entities that are in charge of different things in the army and then you get to understand how to when you get out of the army how to better succeed within the commercial world because you already understand some of the help within the intelligence unit in particular how to communicate when you are being trained how to how to be in charge of large portion of people at the same time and mitigate and mitigate and mitigate issues you are you're becoming a mini CEO of me as small medium enterprise company. It when you're between the ages of 18 to 22. And when you get released are like whoa, but what just happened? Did I just do that I learned all those things, and I can't share it with anyone in the world.</p>
<p>**Michael Hingson ** 10:05
But But you learned a lot of responsibility. You learned how to do those, which I'm assuming that you feel were very much a life building experience for you and one that you value 100% There's something you wouldn't change for the world.</p>
<p>**Gal Bareket ** 10:24
That is true. That is true. I can't it's like, it's like, you know, they say, I don't I don't regret things I did. I regret things I didn't do. Things that I did. This was part of the many actions that were supposed to bring me to the person that I am today. So I try to not regret my or my actions that I already took.</p>
<p>**Michael Hingson ** 10:46
What do you regret that you didn't do?</p>
<p>**Gal Bareket ** 10:49
Oh, i very i bet i I just dug myself my own hole.</p>
<p>**Michael Hingson ** 10:57
Just just popped out. It was it's a it's a great line. And I think you're absolutely right, we, you know, I once went to a meeting. And the people, the it was actually a church. And the pastor said, you know, the problem with how we view mistakes is that when you make a mistake, if you legitimately make a mistake, you've made the mistake. Now the question is, what are you going to learn from it, but you can't argue or spend your whole life worrying about the mistake you made? It's how you progress from it. And it's the same sort of thing. We learn, we make choices, and we do things. And once we've done them, they are they're part of us. But the real question is, what do we what do we learn? Or issue think back? After doing something? What is it that I didn't do that I could have done? And that's something that we're going to talk about? In the book, I mentioned that we're beginning to write a new book. And that's one of the issues that we're going to talk about is that, that the reality is it's it's not the choices so much we make, it's what do we learn from them, so that we can make better choices?</p>
<p>**Gal Bareket ** 12:08
Right, right. Look at the intersection of in hindsight and evaluate whether what how we how we actually impracticality took the whatever action that we were supposed to take and understand whether it was right or wrong, or how could we have got become became better every intersection probably yield an opportunity to self observation.</p>
<p>**Michael Hingson ** 12:32
It should. And one of the things that I experienced is a lot of people don't take that time later, to analyze what they do and what they did. And as I put it, I'm my own worst critic. I like to record speeches that I give, and I am these podcasts I listened to because I learned from them. And I recognize that I am, and should be harder on myself than anyone else could possibly be. If I learned to do self analysis, and I think that's an important part of life that all of us can, can learn to develop. Because when we analyze ourselves, if we look each day back at what we did, and what we didn't do, that we could have done or should have done, that, is what helps us move forward and enhances or can we help us move forward and enhance our lives?</p>
<p>**Gal Bareket ** 13:27
Right when we're we were consciously making decisions when we were unconscious of the decisions that were taking place, and we just let ourselves be part of I agree mycologists My only advice to you is just be constructive is yourself. If you're your worst critic, give yourself just make sure that you are not taking yourself to too much down before so you'll be able to actually get up.</p>
<p>**Michael Hingson ** 13:49
Yeah, I think that's the that's the point is that when you're your own worst critic, it's the point that you will see things maybe sooner than other people will or they don't want to tell you, but if you see it, the question is how you then deal with it. And you're absolutely right. This being your own worst critic isn't to tear yourself down, but it's to give you the opportunity to say how do I handle that different next time? Right. Thanks. And then remember next time, that's the other part of the of the challenge and the problem. It sounds like with with your experiences and so on having been in the military and gone through that life experience for several years. You've been put in a situation where you get to analyze a lot</p>
<p>**Gal Bareket ** 14:40
that's true. I almost everywhere every place I go every every interaction that I that I encounter I make sure to I need to make sure to be alert and keen and understanding for the for the for for something bad to happen. Proactive listening is is something that that the army is also not that the army was promoting initially when I was there but leaving the Army in being in keep endorsing proactive listening. And that's I think, where the most progress that can be done on an individual basis because then when actual conversations and and decision making are actually being taken under as conscious as they shouldn't, then you can actually move forward, learn processes, and look at things from a retrospective standpoint, create proper hindsight, and progress.</p>
<p>**Michael Hingson ** 15:37
And that's all we can ask ourselves to do. That's true, that makes perfect sense. Were you ever in combat in the military? Or were you removed from that somewhat.</p>
<p>**Gal Bareket ** 15:50
So thankfully, in the elite Intelligence Unit, what I did, I was I needed to facilitate the teams that went, I was an officer of operations. And part of my role was to make sure that the people that are going to various locations that don't necessarily as places that they want to be in or places that the entity the people that are there wants them to be there. I needed to create to make sure that everyone will literally to make sure that there will be safety for everyone. And constant communication, the hospitality and housing would work great. And never people would come we will come back, come back come back safely on both ends. Yeah, that's that's that's mainly was my own version of his offer, operational person I didn't I wasn't the first to come. But was that but I needed to be in charge of those who went there?</p>
<p>**Michael Hingson ** 16:46
Yeah. Well, that's a pretty awesome responsibility and an interesting skill to learn, which I'm assuming was very helpful you to you, once you got out of the military, because you learn how to deal with people and you learn to understand what people think and how they think someone.</p>
<p>**Gal Bareket ** 17:05
However, in the in their in life after the army, things are a little bit more relaxed. Yes. The quick decisions are important, but they are not necessarily some of them are life changing, or some of them are. But they are they can be taking, they can be taken with some thought behind them. And it's, it's not necessary. Yeah.</p>
<p>**Michael Hingson ** 17:35
I hear what you're saying. It's, it's different. Do you think a lot of people forget a lot of the lessons that they learn in the military? Given the way you describe it? Yeah.</p>
<p>**Gal Bareket ** 17:45
I think that I think that's life is is dissected into chapters, and each chapter that you go through for, you know, youth, growing up youth, then in Israel, it's the military time that is in the background, but you yourself are growing from 82 to 2223, depends how many years you decided to participate in the army. And there's all those intersection are those the parts are, are our parts where you grow from, grow, have evaluate whether this is the person, you know, am I and I don't like to speak about myself in the third day, but I'm his girl from the military is the same guy that is the same person that he is today? Or is there just a bunch of skill set and learnings and morals that I can take with me as as part of who I am, and then learn how to utilize them with with the person who grew immensely since that time? In the past. So yeah, this life life, life is interesting. This way, it throws you into chapters that you don't necessarily know when it starts when it's when it starts when it ends, because sometimes inertia just comes in. And so being conscious is continuing our previous anecdotes is really important. I know</p>
<p>**Michael Hingson ** 19:17
for me, having gone through the university and gotten a master's degree in physics, one of the things that I tell people is I don't use the physics directly today. But the disciplines the mindset, the thought process that I learned being very heavily involved in science and in the philosophy of science and having had the opportunity to study how people in science think and someone has helped immensely. So physics is something that I think was extremely valuable to me, although I don't use it because my life took some other turns. The skills and the disciplines I learned from it, are extremely valuable, and I wouldn't trade them for the world.</p>
<p>**Gal Bareket ** 20:01
Would you have? If you could have gone back? Would you have taken the route of pursuing physics? Or are you like, just the more on the morals from it?</p>
<p>**Michael Hingson ** 20:11
No, I would still, I would still have pursued physics, I learned a lot that I don't think I could have learned without being involved with it. And, again, when I was taking physics, I didn't know that my life would change in some of the ways that it did. Excuse me, but, but it did change. And so it's, it's all about growth. And it's all about learning how to accept that growth, and accept the choices that you make, I believe that I can trace a lot of my life back to choices that I made and how one choice led to another choice. And I think that's important for us to be able to do. And I don't say that in a negative way. But rather, the one choice led to another choice that led to another choice. And along the way, I learned from each one, which also caused me to help make the choices that I made.</p>
<p>**Gal Bareket ** 21:11
I understand and agree in 1,000%.</p>
<p>**Michael Hingson ** 21:15
So you, you went through the military, and then you came out. And I'm fascinated by the fact that then when you went through University and graduated with a law degree, and then started working in the legislature, I came at the legislature from a different standpoint, in that although I was in the sciences and someone, I also joined the National Federation of the Blind, a consumer organization, the largest civil rights organization for blind people. And we're very much about dealing with getting appropriate legislation to deal with the civil rights of blind people. And so I was very heavily involved for many years, in various ways, working with Congress and state legislatures. And so to understand the the law process, and some of the political negotiations, it's a fascinating world, unfortunately, I think that it's changed a lot, at least in this country in the last 40 years or so it's become much more divisive and much more political than it really should be. And you almost get to the point where you wonder if people are really looking out for the country anymore.</p>
<p>**Gal Bareket ** 22:30
Yeah, I think it's a sickness of every country. I think it's, it's, it's a sickness of, of either the parliamentarian system, or the presidential system, the ones that you that America has the presidential system with the two houses, and which automatically creates a lot of stagnation. The fact that there are two entities is that are part of the process of making a decision in Israel, the situation is the same in a parliamentarian system, but different because there are many parties that are supposed to form a coalition. And it happens to be that the minority then controls there has an ad portion and proportional power over the coalition and and then not the Your vote is not necessarily provide us the request of what it is that you are voting for.</p>
<p>**Michael Hingson ** 23:27
It's it's interesting, I think you raise a good point. But it also goes back to mindset, if everyone is really looking at it from a mindset of, yeah, we have different beliefs, we have different points of view about what needs to be done. But we want to do what is right for the benefit of our country. That's a lot different than I want to do what's right as far as I'm concerned, so I can win and gain more power. And that's where I think we've all diverged and deviated that there's too much I've got to be the winner. I've got to be the one to get the power. And the other side shouldn't have any power because they're just totally wrong. As opposed to recognizing that there's value on both sides.</p>
<p>**Gal Bareket ** 24:19
Yeah, yeah. That the political sphere is a sphere that provides a lot of desperation and inconvenience and others and things are so simple to just make them as you are saying they should be but you know, life flips. I find myself and I think I shared with you in our previous conversations, focusing on the things that I can change focus things on the thing, whether it within myself or within my nearby surroundings. I found myself getting as being less involved in an In politics with time speaking of the different entity and or even removing myself from almost complete completely, in order to focus on my, like my current life and accessibly, the the efforts that I'm doing to help the company is doing and letting me be part of it of making the this cliche as it sounds, making the world a better place focusing on those, yeah, focusing, which is, you know, the stuff that are in front of me, or even a year ahead or two years ahead, are within my capacity and bandwidth to influence.</p>
<p>**Michael Hingson ** 25:42
Yeah, you can worry all day about everything that goes on in the world. Or you can, excuse me, or you can learn to focus on the things that you have control over and not worry about the rest. And all too often, we focus on way too much stuff. And we have no effect or control over any of it. If we would learn more to focus we would drive ourselves less crazy. That's so you So you went but you you came out of college and you said you use had been involved in starting two companies, what were the two companies</p>
<p>**Gal Bareket ** 26:21
so one company was in the fashion industry. And what we were doing we used Ay ay ay an image, or AI image recognition and machine learning. We used we were helping it was several years ago now it's now it's a little bit more trending all over. But people that got into fashion blog websites, were looking at different items and not necessarily knew where to shop them or even look at their friends on social media and or various pictures and couldn't know what items are they're wearing the like to see where it was purchased from what we build an engine that is able to determine through image recognition, where is the picture is taken from or where is that what is what item is being is the person wearing, and where and the list of potential stores that is able to then facilitate that it was heavy tech. And that went on that that's that's here.</p>
<p>**Michael Hingson ** 27:26
Now did you didn't write code No,</p>
<p>**Gal Bareket ** 27:30
I you know, I was helping. So, it was the beginning of the road I was up to form formed a team creating terrible infrastructure and processes and then I learned that it would be less it was less prominent in Israel to start with. So, we we were we applied to an acceleration program in Boston, whoever the same time we in May in in the different company and they ended up pursuing for the next five and a half years until excessively in the in that company, that the time that I had to make a decision with this company was was moving to Boston the other company got accepted to an accelerator program in Berlin. So both received a global recognition and now it was a time to choose the the one have had a very tough choice great team on both ends, it's just that fashion is never was my expertise. So hence it was in a very easy check move towards hospitality service industry, AI bridging the communication gap things that are a little bit more in my day felt more in my day to day and hence I invested the my commercial life to a degree into that.</p>
<p>**Michael Hingson ** 28:55
So what was the hospitality company about</p>
<p>**Gal Bareket ** 29:00
so when West one guest comes to hotel today, they would they go to their rooms and ever you know be let's say before COVID Before digitalization went on a rapid scale up probably before COVID When the hotels when guests were finished their booking there was no way for the hotelier to properly start the communication with the guests and allowing the guests to get a seamless experience as the book get they can request the stuff they want pre arrival. They can continue the converse they have they noted in when they get to their room, they don't necessarily choose the landline they can use their own mobile device through their own medium of choice whether it be WhatsApp WeChat, line Facebook, etc. And then as they leave the the the hotel they can decide whether they want or not to continue or not continue the conversation. So we used we replaced the old landlines. During the room to the convenience of not without the need to download any app on your mobile device, you are able to then communicate with the front desk and request whatever it is that you need or maintenance or housekeeping and everything from the palm of your hands without the need to download anything.</p>
<p>**Michael Hingson ** 30:20
So you did that for a period of time? Is that company still working today? Is it still doing the things and setting up the procedures that you you started</p>
<p>**Gal Bareket ** 30:34
and know the company, the company had a great time and, and was working in various places globally until COVID hit when COVID COVID created the big impact for the hospitality industry. And however we were able to find our way through it and we're able to find the right integrator the concrete the right go to market strategies and create the right partnerships. One of these partnerships and ongoing conversations led to the conversations with the with decades share and gal that though that conversations then emerged into into into more than just the conversation in which the guys told us why wouldn't you guys want joining us, help us help us utilize AI bridging that we also need to bridge the communication gap to different degree. And we need we need a team that that scaled in the past in various aspects and is and is able to help us scale further from the from what the team was in amazingly able to accomplish with accessibility.</p>
<p>**Michael Hingson ** 31:49
So though dealing with Internet access is a lot different than dealing with the hospitality industry. What what piqued your interest about what Sher gal and deco were doing with accessibility.</p>
<p>**Gal Bareket ** 32:05
So many things, I'll start with the fact that the vision draws your attention, because it's almost possible to do and when something is impossible to do, it's worthwhile to, to get the hang of it and to try to try and do it by ourselves. The meeting with the with both with the sheer girl and vism the motivation and inspiration that came out of the meeting was a new that this is a company we would like to be part of and then perhaps Lastly, but most importantly, my wife's a mother was a social worker in New York City in which she works directly one on one with people with disabilities. She during you know we had throughout our time together we there were endless Commodore, there were ongoing conversations and the great I got to hear secondhand not firsthand challenges, barriers of people and to have the opportunity to have the opportunity back event to have a conversation about how to have the humble part in entering an entity that is working to do good was a no brainer. It that we are providing our ability to provide service, of course, but being but but moving away from one industry to the web accessibility industry, allowing us to also see how hotels are not Mrs. are not necessarily within compliance are Elia allowing us to see the web accessibility is the is a bigger picture, as the word focusing on digitizing itself. And as accessibility is taking a big stage within the big role on the stage of trying to have working on remediate on making the web accessible on the web. The World Wide Web is such a big word. We're making the world wide web accessible. So yeah, so you ask what what brings you to the company being part of an organism that that's what organism organization that's what it strive for, to take this www are making it accessible, and learning that as I get to accessibly how big the problem is, and that's something that I wasn't aware of. I was aware that it's there. I was aware that some people are facing it. I wasn't aware that it's growing. And I wasn't aware that it's it's how much it affects the day to day life. And as I started to training at accessibly and I was giving the opportunity of speaking with a people with a visually impaired all those technicalities of Have bed bow challenges that people are facing? I knew that this is its this is where I am supposed to be, this is what I need to serve. And this is this is how this is a company, I want to utilize my skill set, you know, to help grow?</p>
<p>**Michael Hingson ** 35:18
Well, and the fact is that, as you stated, what we call the accessibility gap is growing, because of the number of websites that are being created every minute, every day, and how small the number of those websites actually intentionally do what's necessary to bring access in. And I think one of the important concepts to remember about accessibility is you can have all the standards in the world, you can have all of the the requirements that define what access means. But access ultimately is about how usable is the website, right? And that's where it really comes. It's all about, can people use the website? And do the standards make the website as usable as it should be? Or is there more to it, and there is more to it. The standards are a great guideline, which is why we have today what we call the Web Content Accessibility Guidelines. But the fact is that it's all about usability. And I think that's been a very strong growth area for accessibility, because access to be when I joined in January was very much involved in talking about access from the standpoint of adhering to the guidelines, I think that there was an intent to want to make website usable, but focus more on the guidelines and the World Wide Web Consortium standards and so on. And is moved to understand that there's a lot more to it than that to make the website world very usable.</p>
<p>**Gal Bareket ** 37:12
I think accessibly is because it was always providing services, they just understood it. Now it's the time to provide the services from scale, at scale. And also, from an educational standpoint, access to be understood, as people were looking out for looking at, at it as a company as a thought leader in the industry as a company who were able to work on and assist many websites. As as we all know, it also received a bunch of heat from either the community or for members or whether whether it's legit or not legit, everything is legitimate desire legitimatize in my book, so it's all fine. The accessible understood that it needs to take needs to do several things it needs to provide a provide education or what we call free education or learning. And you mentioned the word access one of the tools that is coming out as part of the company's culture called Access campus, which its goal is to route and incept within the beginning of developers and marketeers mindset how the digital assets of a website should be accessible. There are there is a there you mentioned usability before Miko usability testing is a term that is taken from the user experience world from the tech industry from the development sphere. We now are trying to claim an access to B and the claim to fame that usability as part of the user experience of checking a website needs to kind of the QA of your website needs to be be done with people with what product or service we like to call user testing. People with disabilities that are using system as you mentioned in the beginning of the call like Jaws, or that are allowing them to view website and actually see if though if the digital assets are actually working or actually providing them with access successively decided that it's that it's more it's going to work in a more holistic fashion is going to work on an educational spectrum. And that's part of the founders vision to make to help people learn more about the field. Well, people understand not just from a compliance standpoint, but how to create products and tools and services that are from the get go are accessible. In addition for everyone who needs to get up to par access will be provided for access to be now so the professional solutions department The Department where which I am part of the goal is to allow remediation of the rest of the digital assets that are part of your website and or part of your organization. If you are an enterprise who is who has files that are problematic for the for your workers that are supposed to read a remediated file, an accessible file, then perhaps you need that service. And I would ask you, Michael, when, when you tackle a PDF, when you tackle a file, what are due? Are there any challenges that are in front of you check in immediate file for having having you having a person unstoppable challenge, taking a child taking, taking on a file?</p>
<p>**Michael Hingson ** 40:50
Well, sure, which is, of course, the whole point of now what we're talking about with access flow. But But yes, clearly, it depends on the PDF is like with everything, there's always the answer, it depends. There are many PDF documents that are not readable by a blind person with a screen reader. There's more to it than what Adobe does with its own internal optical character recognition to recognize the the information in the file. And sometimes that can be made to talk and give me the information that I want. And sometimes it can't. Likewise, with any website, sometimes, it verbalizes well, and many times, it doesn't verbalize extremely well, which means that I might be able to use the website, but it will take a lot of work to be able to use the website, or the website was constructed in a way that really makes it very usable for me without a lot of effort. Someone put it very well, when they once said that what blind people learn how to do is to muddle through and, and break their way through all of the barriers that exist on websites. So we can we can make them work. But a lot of times, it's very difficult to make them work or we have to spend so much time doing it that you wonder after a while if it's worth it. And that's of course, what excessive B is, is all about an excessive B, I think, excuse me excessively as someone recently said in a meeting I attended that excessive be in other companies like it, but I'm specifically focused on excessive be excessively has to customers. And it's something that excessively I think has learned over the past many months, that there are the customers who actually buy the service, that is the website owners and the website. Developers. And so it's the business community. But the other customer that accessibe B has, which is just as much and probably even more important for the company to consider is the end user. Because the end user is the the person or people who actually have to use the product that excessive B provides or products that excessive B provides. Right in excessively has has grown a great deal. And recognized that that second customer is extremely important in a way it does pay the bills, because the customers who use that site that uses accessibility and find it helpful are going to talk about it. And the community is pretty close knit. So the reality is it's important to to really focus on the the end user world as well and accessible has really started to do that which I think is incredibly good.</p>
<p>**Gal Bareket ** 44:14
Oh, I agree. I agree help during bridging the gap with your end users, which they are the actual service recipient of the work that you're trying to accomplish. And getting their feedback is priceless, is priceless. And can can be a great tool for for progress for change. And you can see I think you can see it with the growth of this solution with the current growth with the with the current organic growth. And my emphasis on organic on this dissolution department because you get to understand why people come to accessory. I'll give you an example. There's a there is a product that is VPAT is about Voluntary Product Accessibility Template, that template is something that companies are now understand that they need to obtain in order because the companies that are exploring whether they would like to do business with them wants to know if they are on they are taking steps to become accessible. So, that the market which is it is fascinating because the market is doing the right formations to allow a to allow having the discourse of accessibility all around. And the service when when it when people come for excessively, right now, with an organic growth growth, to get the VPAT service, it allows us to understand that they that organizations right now are are taking an active role in trying to make sure that they are fixing and adapting and removing and removing all of the barriers for people with disabilities. So, they were allowed to enjoy surfing the web properly and kindly and comfortably, which is most important. So some so I repaired manual audit, media or mediation, follow mediation, these are these are these are names of just aspects of the worldwide web or the digital assets that exist to be understood that it that it would do whatever it takes a 360 effort to make sure that its community will have a way not just not just to get into the website, but also use it conveniently and being able to actually you know, scroll between everything read the materials and have have have an equilibrium or have Bring, bring everyone to the same level. So we can all enjoy similar content.</p>
<p>**Michael Hingson ** 47:01
What is your role at accessibility? What is your job?</p>
<p>**Gal Bareket ** 47:05
So my role as chief solutions officer, I run the Department of taking chief solutions officer and we have solutions and services under our umbrella. Some of the reason why we added this solution into the component is because accessories working on providing every service to their businesses in a seamless, seamless and convenient fashion. Like it did with the AI overlay interface. The the convenience allows businesses to first to rapidly adapt technology and and being willing to make a change for the better good. So one of the one of the elements of those solution in the solution part is where we automate getting a person from a website directly to our dashboard, allowing to facilitate the entire work and offload in a seamless and automated way backed by accessories AI power engine and provide a service back to the client now the service aspect comes into play where with our accessibility experts is this team is a team of trained individuals developers that are doing the manual labor and have in touch and making sure to go to dot the tee to cross the t's and dot the eye around every single part of the website that nothing will get the NO FLOW will remain untouched. So in comparison perhaps to previously where our emphasis was on the on the AI engine itself and on the on the widget while getting slowly requests for the other remediation services. Now we are continuing putting our effort the company continue putting its effort as you know, Miko on on the AI interface but simultaneously, it opened a full bridge to allow every service every accessibility service that is related to the World Wide Web to arrive in our into our door in our footsteps and allowing us to be able to remediate and fix and resolve the issue whether it's just to bring up to compliance but in most part in my department, it's to make sure that the user will get a friendly experience when they get into the website.</p>
<p>**Michael Hingson ** 49:43
And so I get the impression from what you're saying that could involve the AI powered overlay. But it also could, could come about from other services that excessive B is or will be providing</p>
<p>**Gal Bareket ** 49:58
100% and person that it should go over it. Now when I say person, there's two people that are that we offer as a company, we offer our own, actually the expert team that we trained in house Cree with our own syllabus and our and our own materials, and made them and brought them up to par with looking at isup and other organization to bring them perhaps even further down their proficiency route. So there's that sweet expert who goes through the work themselves that in our part, and are integral part of the service. In addition, there is an addition there's also the technological effort that is being happening around this scene, continuing making a robust system, that its AI capabilities will be able to do the majority of the job in order to flag the difficulties to the person A, that is testing it. Now, that is the first person the second thing that the second option of people that can test your website is a product or a service that we called user testing. User testing is essentially bringing in people with disabilities with their assistive technology devices, which Michael perhaps you want to share what is what is even assistive technology for some because I am saying the word because I love the words, because I learned it, you are living it firsthand?</p>
<p>**Michael Hingson ** 51:33
Well, I think it's exactly what what it implies it's technologies that assist in making it possible for us to accomplish tasks. So in the case of the web, for blind people, it could be a screen reader or it could be access to a Braille display. But it is it is technology that allows us to interact with a computer to get the information that others obtain by looking at a screen. So the assistive technology. So the assistive technology is my, my lovely. Alexa decides to talk to me. So the assistive technology assists in helping to accomplish and perform tasks that we otherwise wouldn't be able to perform, because they're visual. And that is like reading a monitor. So even the Amazon Alexa can in some ways be assistive technology. But the the whole idea is that the technology helps us interact with our environment to accomplish the same tasks that you perform.</p>
<p>**Gal Bareket ** 52:52
So that's exactly it. So our end users, that's exactly what they're doing, they're using their tools, where we'd very to be a screen reader, whether it will be just scrolling through the keyboard by itself and see that the website is navigable and allowing the company at the end to see whether the website is actually user friendly, where it's where with all this is a technology to leads you to share with the world not just from the compliance standpoint, not just from a legal standpoint peep I am opening my store for people with disabilities and everybody are willing and we are inclusive and you know, we're stopping no one in the door and everybody are welcome to enter.</p>
<p>**Michael Hingson ** 53:36
So from a business standpoint, who and what companies are really the best opportunities for accessibility to help make the website more the website world more accessible.</p>
<p>**Gal Bareket ** 53:51
So here we are talking about all types of companies, from small to big, from small medium mom and pop store, to a big giants such as even Adobe or or enterprises, whether public or private companies, governmental organizations, educational organizations can also be benefit tremendously from working with us the excessively what it did with those manual services, automated solution AI backed components and having additional offerings to bring to the industry. It able to open up a full array of opportunities that are that can come from various angles, and they're coming today we're seeing we're seeing group from groups of hotels that are reaching out to us and then a public company in In public company in the US, to a flood of public companies in Israel, we seeing various entities that are interested in understanding how can they now be better, and provide better service, whether it's on the worldwide web or even internal, within their own organizations to to, to, to get better in their hiring processes, to perform better in their internal training for employee adaptation, as many aspects as you will, as you will aware, to those services, and think that these are all being taken in under my department within that umbrella.</p>
<p>**Michael Hingson ** 55:45
So there are companies that specialize in making websites more usable, accessible, or whatever, they have manual programmers that, that do that. And they bet a lot of expertise in it. Why accessibility over those or other companies like it</p>
<p>**Gal Bareket ** 56:05
says A B is a company that is ready for scale. And is and that's something that is most important, how many website Michael, are currently on? resolved?</p>
<p>**Michael Hingson ** 56:22
Well, I think the statistics that I think that we have found is over 98%.</p>
<p>**Gal Bareket ** 56:28
So even more and say, 90%, of how many 100,000 100 million?</p>
<p>**Michael Hingson ** 56:36
I would say we're talking in the billions at this point.</p>
<p>**Gal Bareket ** 56:41
So it's very simple. How many?</p>
<p>**Michael Hingson ** 56:47
A? Well, since we know since we know, for example, from our own studies that there are over 380 websites created every minute in the United States. And out of those, we're saying that roughly 2% are accessible. That's basically eight websites out of 390 every minute,</p>
<p>**Gal Bareket ** 57:09
right? So I'm looking at the numbers, as I'm talking with you right now, I do want to make a mistake in the US does 103 33 million websites are in the millions, right. And there is other countries with other numbers. But the fact that we are, we are not even meeting the surface, it's it's where we need to aim next. And there's so much work to be done. So accessible, his ability to scale is not just a word for itself, it allows it it allows the company to serve many entities at the same time. Scaling, it's not this is not just tech scaling is operation, it means that if we need tomorrow to hire X amount of people, we have the processes in place, the infrastructure in place and the capacity to do so it means that the company as a whole is working, to grow and having a with the bandwidth to gain all everything in it. In addition, and it's something that our visionary CEO, and is able to create, he constantly create ways to simplify from a technological standpoint, the entire process of have of fixing a website or building a website. And that allows us as a company to have, whether it's internal proprietary tools to provide the job quicker. So I turn around or turnovers are much quicker than other than other companies. Because we are we are building internal tools to help us get to where we want to be. And, and you know what, this is a problem, a big problem, the more companies that are entering the domain, that are trying to make the world a better place, we all win. So instead of comparing between the companies, we are in a joint effort to make sure that the more and more companies would enroll together, that this 100 and that the 2% would be 98%. And then we can fight over the 2% together.</p>
<p>**Michael Hingson ** 59:29
Yes, and and the reality is that none of the companies that are involved in this whole process of making websites usable are or should be the enemy of consumers. And I know you mentioned before, there's been a fair amount of heat that has been brought to bear on excessive B to I think, a greater degree than maybe some of the other companies but the heat It has been there. And there's probably been some justification. But there's also been a lot of misunderstanding. And I think that, and I've said it a couple of times, I think that what's most important is that we, as a community of persons with disabilities acknowledge the transformations that are taking place, excessively is not the company, both in messaging and an action that it was 10 months ago, it is different today. It is doing a lot more just doing different things. And I think that's extremely important for, for people to recognize the very fact that people like you are here, you mentioned, by the way that we are as a company, and I say we because I am the chief vision officer for accessibility. As listeners know, you mentioned that we look for people who can help with usability testing, and helping us to make the website more accessible. How can people explore doing that? Where would they go? Who would they contact? Or what would that process be? Do you know?</p>
<p>**Gal Bareket ** 1:01:17
So again, parts of our CEOs vision is to and and our, and our, and our CEO, our chief marketing officer and our CRO is to be able to support the community. And the way that we currently understand the community gets supported is through the various umbrella organizations such as the NFB that you mentioned before and allowing and then working in collaboration with these organizations that are not necessarily in it because they did not I didn't see that they were providing it but organization that provide the tools that facilitate the onboarding and recruitment of these type of individuals that some have said that they disobey some of the individuals we are bringing into we are opening roles within the the US market within a the new the New York office for people for people with disabilities over a two we'll be able to have to work with it to work with people disabilities closely to allows us to have not just Sing Sing Sing saying the word inclusion, but also living living it firsthand. So what they can do is they can go to our website, and enter and reach out through various ways through our through our emails to the to the solution department. And we would love to have a conversation with with them with each with each individual, either direct them to the right local organization in their place, we can work with the umbrella organization or works directly with with them.</p>
<p>**Michael Hingson ** 1:03:04
And I think that's important to to note that that there are ways that people can reach out so people can go to www dot accessibile. Calm, excessive B is spelled ACC e ss i b <a href="http://e.com" rel="nofollow">e.com</a>. And as listeners of this podcast, no they can also reach out to me if they would like Michael M i ch AE L H AI at accessible calm. And I'm glad to help steer people to the right place or answer any other questions that that people have on the podcast. I think we're getting close to our time but is there any last thing that you would like to say or any point you'd like to make?</p>
<p>**Gal Bareket ** 1:03:48
I enjoyed this conversation with you Michael immensely. I think that I would have are totally finished with accessibly is growing and changing as a company just maybe echoing the last thing you mentioned. In you know, in ways that I haven't seen any other company grow and I sit on I sit on various flow advisory roles or board roles in different companies. There is there is a sense of fulfillment waking up in the morning and coming to the company there is ongoing communication that is day by day becoming better and better with between the various departments are working as a right organism to provide service for the industry. There is an immense care for the community. It's what people are waking up for in the morning and are trying to see whether the community was happy today was dissatisfied too then how could the community feel better and feel? And there are main efforts that are being done to take care of that on day two? The basis, the company is also taking into consideration the business aspect and then working on providing additional services, additional solutions, providing additional automation enhancing and improving all the processes or older processes that can now become better and are now better. And we are open to whoever wishes to come in receives type of each one of those services to come to us to see how seamless how short it is than the regular and what there are expected to, and how we are keep evolving and growing as a company, for ever for for for both our end users and our customers, which is wonderful to see is wonderful to see. And be part of</p>
<p>**Michael Hingson ** 1:05:52
the way I would also say that if any of our listeners, if you are a person with a website, and you want to see how accessible your website is, go to www dot accessable COMM And there you will see a link to something called ACE AC e which is the accessibility audit tool that you can run, plug in the name of your website. And you can get an audit that will show you how accessible your website is today, based on the guidelines and standards that exist in the world. And it will show you the things that you need to improve upon. So we'll give you a good idea. It's totally free. And if you want to work with accessibility, then the contact information is there to do that. To explore working with accessibility and letting accessibility help you make your website more usable. And for consumers. You can go and check any website as well with ace so we do invite you to do that as well. Well, Gal I really appreciate you being here. And we didn't talk about the fact that golf stands for wave like the wave in the ocean. You you said that? Typically Israeli names have have meanings other than to being just names or</p>
<p>**Gal Bareket ** 1:07:16
Abraham Hebrew names Hebrew days, right. Right.</p>
<p>**Michael Hingson ** 1:07:20
Now if I talk to enough people, I'll learn some Hebrew that way I guess.</p>
<p>**Gal Bareket ** 1:07:25
For sure.</p>
<p>**Michael Hingson ** 1:07:27
Well, I want to thank you again for being here with us. Go vericut. And definitely we will have to chat some more and, and compare some more stories. But thank you for being here on the unstoppable mindset. And I hope everyone will tune in next week. And of course, if you liked the show, please give us a five star review with your podcast host of choice or wherever you listen to podcasts. So thank you all for listening, and we'll see you next time</p>
<p>**Michael Hingson ** 1:08:02
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Shaping the Future of Assistive Technology: An Interview with Gal Bareket</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/b00b3e0e-1581-4804-bb7b-6d0c3a168dca.mp3?source=rss&amp;ext=asset.mp3" length="45833688" type="audio/mpeg" />
<itunes:episode>6</itunes:episode>
</item>
<item><title>Episode 5 – A Look Into the Past with Blind History Lady, Peggy Chong</title>
<guid isPermaLink="false">https://pinecast.com/guid/625eb28e-d854-459b-b6cf-4c8adc3c5aa5</guid>
<pubDate>Wed, 27 Oct 2021 11:00:31 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/366d51ba-0147-4b9f-9e73-c654b4af0848/UM005_-_Peggy_Chong.png.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>All too often we encounter people who we think cannot possibly do the same things we can do. Any of us who happen to be blind can tell you of the many times we are told that we cannot do something simply because we do not see or we cannot see well. The result of these beliefs held by many is that the unemployment rate among employable blind people, according to the U.S. Census, is nearly 70%. Did you know that this rate increased from 50% in 1910 to the 70% rate we see today? Did you know that by 1940 there were three blind people participating in the U.S. House of Representatives and two in the Senate?</p>
<p>In our episode today we meet Peggy Chong who is known as The Blind History Lady. Peggy tells us many stories of unstoppable blind people. She gives us a glimpse of life in the late 1800s and the first half of the 20th century and how blindness and blind people were treated. Her stories will surprise you and they will leave you wanting to know more.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About our Guest:</strong>
Peggy Chong’s book in print, <em>Don Mahoney: Television Star</em> is on the shelves at many book sellers.  She writes and lectures as The Blind History Lady.  Her infatuation with stories she heard of those she now calls her “Blind Ancestors” surprised and inspired her to learn more, for herself at first and then bring their light to the world.  Peggy researches their stories and brings to life the REAL struggles of what it was and is still, to be a blind person in the United States.
Peggy is a long-time researcher and Historical author of many articles on the blind in the United States. She has written for publications that include The Braille Monitor, Dialogue Magazine, Future Reflections, The Minnesota Bulletin and the Iowa History Journal.</p>
<p>Currently, she chairs the Preservation of Historical Documents for the National Federation of the Blind of Colorado, to save the single-source files, records, news clippings and correspondence of the blind of Colorado dating back to 1915.</p>
<p><a href="https://theblindhistorylady.com/" rel="nofollow">https://theblindhistorylady.com/</a>
Email: <a href="mailto:theblindhistorylady@gmail.com" rel="nofollow">theblindhistorylady@gmail.com</a>
Book: <a href="https://amzn.to/30ZrjUh" rel="nofollow">https://amzn.to/30ZrjUh</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards. <a href="https://michaelhingson.com/" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p>accessiBe Links
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a> <a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a> <a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes:</strong></p>
<p><strong>Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.
 
</strong>Michael Hingson ** 01:20
Welcome to another episode of The Unstoppable Mindset podcast. I'm your host, Mike Hingson. And we have today a person who I regard as a very special guest, and I hope you will as well. And besides that she's kind of fun. I want you to meet Peggy Chong, who is known by many as the blind history lady Peggy, welcome.
 
<strong>Peggy Chong ** 01:42
Well, thank you very much for having me on.
 
</strong>Michael Hingson ** 01:45
Well, we're glad you're here. So I want you to start if you would, by telling us just a little bit about you, things that you want people to know. And, and maybe things you don't want people to know. But go ahead and it's your turn.
 
<strong>Peggy Chong ** 02:00
Thank you very much. I work as the blind history lady, and it is what I am doing in my quote, retirement. I research and write stories about what I call our blind ancestors. I hated history in school. I didn't like writing in school. I did like researching. I did like that part. When I was growing up, I was involved in the blind community as a child. Because my mother was blind. She went to the North Dakota School for the Blind, and was very close to her classmates and those that she spent a lot of time with, during each year while she was at the school. Back when she went to the School for the Blind. It was located in Bathgate, North Dakota. And so she didn't get home. Most years except for Christmas, maybe sometimes at Easter. So she didn't see her family very much. Her school family was much closer to her in many ways. So I knew the blind piano tuners and the door to door salesman and the rug weavers and stuff growing up. When I got to be, oh, you know, like 20, you know, teenage years and stuff, when we all know everything and start losing it after that. I was rather embarrassed by them. Because I was starting to meet blind lawyers and blind businessmen, blind people who had nice homes and jobs and the blind people that I knew the old people who were probably only in their 50s younger than I am now. But they had a small trailer house, or a very small house. Not fancy. They had small apartments. I remember we visited one couple frequently and they had a basement apartment. It was very dark. They were both totally blind. And my dad was over six feet tall. So he always had to walk with his head down because bump on all the pipes and the beams in the basement. But they were fun people and I didn't appreciate them at the time. What I didn't understand back then is they were working people they were supporting themselves. They were trailblazers. They may have only been the blind drug Weaver or the blind door to door salesman in my mind, but they were the ones who made the path for the blind lawyers and the blind business people who have the nice offices. And so then back in the late 70s Because I was so familiar with the old guard as they were known. I was given the task of cleaning out all Old Files at the National Federation of the Blind of Minnesota's offices, because they said, you'll know these people, you'll recognize if there's something that's important to keep or not. The task was to keep all the basic important records, the minutes, the financials, any important correspondence and so on those records dated back to 1919. And every so often, I'd stop and read a little bit of this, read a little bit of that. And the more I read, the more I kept saving. And putting aside even though it was supposed to go in the trash pile, because it was interesting to me, especially when I started to read about our blind congressman, our blind congressman, was somebody I didn't know about who was this blind Congressman that they were visiting in the 1920s, to try and get them to support these legislation.
 
</strong>Peggy Chong ** 05:58
So I put it aside. And after I finished that task, I checked out who the blind Congressman was, and his name was Thomas David Shaw, who was a blind man from the Minneapolis St. Paul area. An attorney, who I always joke about went blind because of smoking. He was an attorney who was on a break in North Dakota courtroom, they had just in salt stalled this new electric cigarette lighter, and he liked new things. And he tried out the electric cigarette lighter, however, it shorted out and blew him across the room. And within a few weeks, he lost all of his vision. So he didn't think he could be a lawyer anymore. He spent a lot of money and trying to get his vision back. When he ran out of money. His friend said, Well, hey, why don't you come here and give a speech for me here. He was a great orator. And give a speech for me there. And pretty soon somebody said, Well, why don't you run for Congress. And he did. So he was elected to Congress, we had a blind congressman in 1914. He served until 1925, when he went over to the US Senate. And he stayed there until his death in 1935. His family were dead serious when I interviewed his family that Thomas Shaw had been killed, murdered by the, what they said was the mafia arm of the Democratic Party. And when you start to put all the evidence together, back from our time, looking back, they, they have a lot of circumstantial evidence that could have probably bought brought some charges against the driver of the vehicle, who ran him down just before Christmas. So because of Thomas's story, I got really interested in the stories of our blind ancestors, I have been collecting data ever since the 70s. And finally, then, in about 2014, or so my husband basically told me either get rid of that stuff, or do something with it, because it's crowding the den. So I did, I began to write for dialogue magazine, I wrote their history column for about six years, and have been getting articles in magazines if I can, and newspapers about the blind ancestors that I research and find them fascinating, because these are men and women who, in the 1800s, early 1900s, were making a living supporting families, vibrant parts of their community. And they didn't have the benefits that we have today as blind people. They didn't have many of them the luxury of a good education, although a lot of the people I do research were students at schools for the blind, but many of them who went blind in their 20s 30s 40s did not have that opportunity. There was no rehabilitation services for adults, they had to learn on their own. And in several cases, they had to learn more than one code because just like in the schools for the blind, English may come in American Braille. But the science was in New York point, and maybe some of the classes for History or English or whatever, had novels that they were to read in moon type or a raised printing of some sort. So these men and women, especially the ones I research, I admire because, without rehabilitate without any financial support without any classes, they taught themselves alternative techniques for reading and writing, keeping their accounts relearning how to do their farming, how to raise their animals, how to run their stores, how to be a lawyer, everything, and I admire them for the things that they do. So I try to dig down deep, interviewing as many of the descendants as I can, or finding any of the records they've left behind to tell their story of the encouragement that they can provide our history can provide is, I think, very valuable today. The old adage, when we were in school, you know, if you don't learn your history, you're destined to repeat it. That's very true with blindness as well. I don't think we have sometimes as blind people as much ingenuity, or get up and go because we haven't hit rock bottom like many of them did.
 
<strong>Michael Hingson ** 11:09
Well, I think it's definitely true that the world has changed. And I think you're right. We some of us haven't hit rock bottom, like they did. But I wonder if they viewed it as rock bottom, or how they viewed their lives at the time, because what they did was, they did move on. And I wonder if they just viewed it as kind of a challenge to just keep moving forward, something that we don't do as much today, in part because we have a lot of the conveniences and other things that maybe they didn't have access to?
 
</strong>Peggy Chong ** 11:51
Well, I think there's a lot of truth to that. The one of the things that I have really learned over all of this research, and I did a lot of genealogical research for my own personal family, which is where, which is how I decided that I was going to approach this as they were my ancestors. And through that genealogical research, I took many classes and seminars on how to interpret what you were reading, how to interpret what was going on at the time, which basically meant, if you don't understand what's going on at the time, you can't understand why your family did what they did. And with our blind ancestors, it's the same thing. Some of them did hit rock bottom, in that they realized, for example, at the Iowa home for the blind, which was a short lived, it was supposed to be an industrial home where you could go to as an adult person who had gone blind, hopefully learn a trade find a place to live. The staff were paid. Like $20 a month, plus they had room and board where the blind folks were to pay two to $4 a month for their room and board work in the shop, which didn't provide them with a lot of hours many times. And so the people who went to that home ended up owing money to the state by the time they were able to break free. And there were advertisements in the newspapers from Knoxville, Iowa, which is where the home was, and the counties where these people were going back to because at that time, the counties would say, well, we're not responsible for this person because they came from your county, even though they've been in our county five years. That's where their home is. And they don't, they don't fall underneath our charitable giving, or our plans for handing out any kind of pension or compensation. So there would be ads in the paper, you please send shoes or a shirt or money for train fare for this person to return to your county, or please donate money so that John Smith's family can get them back from Knoxville on the train. There were blind people who I have researched, who would choose to go to jail and commit a crime a small crime usually to go to jail when it was cold, so that they didn't have to go to the poor farm because poor farms were actually more dangerous in many areas than actually going to jail. Those are the types of people that made decisions that they were hitting rock bottom, but then you've got a lot of these others where things around them were four things around them were difficult. The farmers were experiencing crop loss, drought flooding, or they didn't have the supplies. So there was a big flu epidemic or what have you. And they were in the same boat as the rest of the community. And they struggled to get out of that predicament just as much as the rest of the community, or at the same level. So it kind of depended on the mindset of the people the timing, whether or not they felt they hit rock bottom or not. If you got money from the city, you would have to petition to the city council or in some cases, the county, it was all in the public minutes, it was printed in the paper. And there would be a column about how much money was spent each month for individuals. And you would have so and so's name and then it would be blind on the other side, so and so's name and it would be old age, so and so's name and another reason for them to collect money. And you had to go back time and time again. Three months maybe would be all you would get at a time. And you would look at the disparaging, you would look at the the monies that people were getting. And it would be kind of interesting, if a man who was a soldier in the Civil War, or the First World War would probably get more money, then a blind soldier would probably get a little more money, then the blind widow raising four kids. Why? I don't know. I don't know the thinking at the time. But once those things were put in the paper, your family was maybe shun that church, somebody would say when you went into this store, Oh, I see you're not supporting your blind kid or your blind mother. Shame on you. So people chose to do anything rather than shame their family, or they would move away from their family to another community. And not have a lot to do with their family so that their family wouldn't be embarrassed, but also so that they could get money from a county to find a small place to live.
 
<strong>Michael Hingson ** 17:27
What I'm curious just to change the subject a little bit, what did you do for your day job before you retired?
 
</strong>Peggy Chong ** 17:35
Well, I've kind of done it all. I wanted to be a librarian. And I worked after high school as a librarian before I was going to go to college. But then I got married and had a kid, you know, did the usual Mom Stuff it did daycare for a while, that kind of thing. When my daughter was in high school, I did customer service. And you'll learn a lot of patience when working customer service. But I and I've had several positions. Over the years I've worked for blind industries and services of Maryland. And the National Federation of the Blind in their job opportunities for the blind program for several years, ran the Newsline program for the blind, the national program for several years. But for me, one of the things that is been a consistency in my life has been my involvement in the blind community. And, you know, do all the membership type things, raise money, and so on. But one of the things that was an accomplishment that I feel proud of is I was part of a group of people that established blind, blind incorporated blindness learning in new dimensions in Minnesota, and helped with a lot of the the foundation grants, finding the locations, finding staff, finding staff when we didn't have any money to pay the staff, substituting for staff when we didn't have staff who could perform the necessary jobs we needed to do. You know, one of the things that we did in building blinding Incorporated was we drew on the experiences of so many blind people, not just the ones that were you know, getting ready to retire, but the ones from that when they were in their 80s, who would tell us about what it was like in the 20s what they had to do, and how to travel because their information that they gave us, inspired us with so many ideas at how to be innovative. They had a lot of well, we didn't have this so we improvise And because BLIND Incorporated had so little money, we need a lot of in prevent, improvising, and learned from their strategies and learn from their techniques and how they made a lot out of nothing. And it gave us a lot of techniques then also to pass on to other people we brought in those people was the student body built up, we brought in those people to give seminars, talk about what it was like, going through their struggles, losing their sight as adults in the 30s, in the 40s, when there was nothing, and hopefully, help them appreciate what they were doing at that time, not focus on how sad life was, how hard life was, but how they should be grateful this is all they have to go through and not having to learn new york point, and Braille and Moon type in order to read the books that they wanted, they only had to learn one alternative form of reading.
 
<strong>Michael Hingson ** 21:14
And we should probably explain that New York type, Moon type or New York point, Moon type, and so on are different forms of raised characters that into themselves have interesting origins. Although Braille is the the main technique that we use for reading,
 
</strong>Peggy Chong ** 21:33
there were different forms of Braille with the country. There was your basic ABC Braille, there was that and we called that grade one Braille, there was grade one and a half, which my mother used. And there was grade to Braille, which is what I learned, they have different short form words, different contractions. If you were reading grade one Braille, depending on where you lived, you had either a lot of access to grade one Braille, or you have little access to grade one Braille, what made the difference was where you were being taught that if you were taught at some of the schools for the blind, who had a lot of building, they had room for all the grade one Braille. The grade one and a half Braille did not take up as much space. And several printing houses did that some of the schools printed their own material, and they would do it grade one and a half. Then when there was this decision as to what would be the written language for the United States for the blind, decided that it would be that and it would be the American grade two Braille because there was English Braille, which I always found kind of fun to read, because it had different punctuation formats, and I get tied up in that New York point was something my mother had learned New York point. New York point was only two dots high, but four dots long. And had its own set of symbols were Braille is only three dots high, and two dots across. So it only has six dots, New York point had eight dots, Moon type, it always just looked to me like somebody dropped stuff on a page and then thermal form.
 
<strong>Michael Hingson ** 23:43
Yeah, Moon type is, I read once that moon type was kind of a hybrid form of printing characters created by someone who thought that these were different enough that they could be felt and read. But Moontide never caught on like Braille. And rightly so although I, I personally did get a couple of books and Moon type and had a little bit of fun learning to sort of read them but never could get to the point of reading quickly.
 
</strong>Peggy Chong ** 24:15
No, and that was the problem with the typist, you very few people ever got to read it quickly. And they thought that the Mon type would be a lot easier for older people to read, because the dots were too close together for especially people with arthritis and that kind of stuff as you get older. But it just not just really didn't catch on and raised character printing. That was early form of a reading method for the Blind in this country. used a lot in the east coast where this early schools for the blind started but Again, it took up a lot of space. And just was not fast to read. And so when people started adopting Braille that was being taught in Europe, that made a big difference in how fast people could read. Now I find it find fun and interesting to note that the Ohio School for the Blind was, I believe, the very first state sponsored School for the Blind, all the rest were private schools or private public schools or something, but it wasn't like we think of a State School for the Blind. Today, Ohio was was one of the first. And they taught several methods of reading. But what they spent a lot of time on was teaching the blind kids, young people to handwrite. And the reason they did that is because they told them, This is the business language of the United States. This is the business language of the sighted. And if you cannot compete in the sight of community, with the written word, you won't compete in business. This is how you're going to have to send out your bills. Now we're talking 1848 1850 1860, and so on. And they would spend, I saw one schedule where they actually spent two to three hours a day, working on handwriting, and many of the graduates from the 50s. And 60s in the 70s were really competent hand writers, they could write out many of their diaries, their Ledger's, their letters to their clients letters to their family, their friends, they corresponded with suppliers. And they did it all by hand with not with a secretary or interpreter, but by themselves. So then in the late 1870s, or so that they were going to spend more time on Braille and the alumni was all upset, because they said, Now wait a minute, these guys, they're not going to be able to compete, you take away the written language of the United States from them, they're not going to be able to compete equally with their sighted peers. And I thought, I found that very interesting to watch the changes that were going through different parts of the country. And of course, the invention of the typewriter, which is an intervention for blind people. People don't always realize that once the typewriter came into vogue, well, then teaching typing than it was, this is what you do to compete in the sight of community. As you learn to type, you learn to communicate with the sighted through a typewriter. And that took the place then of teaching handwriting, handwriting, several schools did teach handwriting, but Ohio was probably the most successful at it. Many of the others just kind of dabbled in it, they could learn to write a little bit. But not how to track the lines, how to make it look like a really well formatted printed letter. Just mostly for notes and things like that. The other schools focused on the handwriting. You
 
<strong>Michael Hingson ** 28:29
mentioned something really interesting. Tell me a little bit more about the typewriter being invented for blind people.
 
</strong>Peggy Chong ** 28:35
The New York Times article that I learned all this from it and checked it out, came out probably in the late 80s, early 90s. And talked about this Countess, who was blind and she had a lover, evidently the count wasn't as attentive as he should have been. And she wanted to communicate back and forth. With her lover, he would send her letters, and her ladies in waiting would read them. And then she would have one of her ladies in waiting, write the letters out and send them to him. Well, the ladies in waiting would, you know rat her out to the count. So they had to find other ways of communicating. And her lover put together this typewriter that resembles sort of what we use today and gave it to her as a gift. And she was then he taught her how to use it and she was then able to write to him privately so that they could sort of you know, keep in contact the letters from her. Her lover could have sort of their little secret messages in it then only she knew and so on. And so that's how that all got started. The New York School for the Blind in Batavia adopted it really early on and had several of their Students working for typewriter companies. In fact, some of the high school students during the summer would work for a typewriter company traveling around many states going to the state fairs and demonstrating this new typewriter for the blind. And of course, it caught on in business, which was really great. Meaning that typewriters were more accessible all over the place for everyone caught on everywhere. And so it fascinates me now. And I always have to remind people that a typewriter was an invention for blind people. When people tell me Oh, it's too difficult to learn to keyboard. I learned to type in kindergarten, that was what you had to do when you went to the to the site saving classes, you had to learn to type that was, if you didn't know about type by the end of first grade boy, that you know, you spent a lot of time during the summer with your teacher. Well, I
 
<strong>Michael Hingson ** 30:55
like to type at home. But then I also took a typing course, in summer school one year between seventh and eighth grade I think it was. And I remember being in a class with a number of people we all had typewriters, of course, to the to work on. And people complain because the keys weren't labeled, which is something that I hadn't even thought about. You know, it didn't bother me that the keys weren't labeled, but they were complaining and the teacher had to explain what yeah, they're not labeled, because you need to learn where they are. That's what touch typing is all about. It is amazing what we complain about sometimes.
 
</strong>Peggy Chong ** 31:38
It truly is. The keys on the typewriter. When I took typing in ninth grade, it was mandatory to take typing in ninth grade. They were not labeled. And boy, everybody was really upset about that. But by that time I I knew touch typing so. So that class was great for me,
 
<strong>Michael Hingson ** 31:58
and to cross people up a lot more. My father had a typewriter that he brought back from Germany in World War Two. He said it actually came from one of Hitler's offices. And he took it apart and packed it in boxes and send it home. And when he got home, he put it back together. What was interesting was it undetermined typewriter, the Z and the Y were reversed. Because Z was apparently a more common character. So that was a little bit hard to get used to once I learned to type and started using a regular typewriter remembering that on his typewriter, the Z and the Y were reversed. And it was a noisy clunker thing, but it sure worked well.
 
</strong>Peggy Chong ** 32:42
Make it really difficult writing a letter to somebody Mr. Saba rusty.
 
<strong>Michael Hingson ** 32:46
Yeah, exactly.
 
</strong>Peggy Chong ** 32:50
He was paged when I was at the airport the other day. But yeah, that's it. And they were very, you fingers were very strong, because those old typewriters should push hard down. Oh,
 
<strong>Michael Hingson ** 33:01
you did? You did. I remember Occasionally, when we had tests in school, I got a portable typewriter. My parents bought us one. And I would carry it to school so that I could type answers. The tests were in Braille one specifically, test I recall was in eighth grade, you had to take a test here in California on the Constitution before you could graduate. And so the test was in Braille, it was transcribed by Mrs. Hershberger, who was our resource teacher. But they couldn't have someone sitting next to me to have me dictate answers. Because we were in a classroom and there was no other space. Well, and of course, the logical thing was typed the answers. So I was in the classroom, and we the typewriter was pretty quiet, but I would type all of the answers and then turned it in. And it worked really well under the circumstances. It's amazing how resourceful we can be.
 
</strong>Peggy Chong ** 34:01
My typewriter in class had to sit on foam. And mine was not a portable, mine was wheeled in on this cart. And it sat on a piece of foam, which deaden the sound some. Yeah. But still, it was, you know, I'm doing the typing in the class while the rest of the kids are all writing in their handwriting. My handwriting was really bad.
 
<strong>Michael Hingson ** 34:29
Nine as well. But I but I tell everyone, when I sign a document, well, the bank always accepts our checks, although now we don't even do much with checks anymore. Well, I'm curious. How do you think attitudes toward blind people have changed throughout the years? I mean, you've obviously got a good perspective on what history was like for blind people. And you've talked about a number of people who have been able to accomplish that, but how have attitudes changed? aged either way,
 
</strong>Peggy Chong ** 35:02
you know it for blind women is changed dramatically in that blind women, the options for a blind woman if you didn't marry was taking care of somebody if you had enough skill. Otherwise you were sort of you know that great aunt who lived in the backroom. You were taught handiwork so that you could always do the mending be useful at home. Blind women did a lot of fancy work, mending, because they weren't straining their eyes. A blind woman could work a lot longer at doing the mending, because they didn't need the light. After that, your opportunities were as a woman to become a teacher at a school for the blind. And that was about it. Music Teacher maybe teach piano at home. You didn't go out, went blind women didn't use a cane. But then sighted women didn't go out if you were a sighted woman and you were out at after dark by yourself. Boy, you were gossiped about at church? That's for doggone Sure. So what was the need for teaching a blind woman to travel, she wasn't going to go out on her own anyway. And if she was, if there was another sighted woman who needed to go out will take the blind woman with you, she needs a little air anyway. And then you could go out and take care of business as well. So for blind women, the expectations have changed so much. Not just becoming a homemaker. Boy, if I can just marry this blind daughter, haha, that'd be crazy. But you could go to school, you didn't have to just finish a lot of the girls who went to school, you look at the school for the blinds rosters, and you'll see girls there for four or five, six years, then they're going home to help cook on the family farm or take care of the sewing raise the younger children. They didn't graduate at anywhere near the same rate as the blind men blind boys did. Then when they got to be more accepted as teachers and so on in the schools for the blind that some of them became public school teachers, especially in the frontier areas, where if you, you couldn't get a lot of people to get out go out there. Some of the blind women especially through from Iowa, the blind college graduate, they were called the college for the blind at that time, because you went through 12 years of schooling, and most people only went through eight. So you know, the they call the School for the Blind in Iowa, the college for the blind. So the graduates from there, offered to go to North Dakota and South Dakota, and teach in some of the public schools and because until it became more populated, more things have opened up. Now, a blind woman has the same expectations can have the same aspirations as a blind man going to school, whatever the career they choose, and so on. For the Blind guys. You know, again, it kind of depended on where you grew up. If you came from a farming poor family, where you were land rich, but you know, the bank account didn't have a lot of money. Everyone was expected to pull their weight and the families adapted and found a job for the blind person to do and they would do it well. Some of those blind people became excellent plow drivers with their horses. Fixed machinery, did the hauling in the gardens took care of the animals in the barns. Skills that would also trade in jobs that were in town or they could then hire out to a neighbor. The some communities didn't expect a lot from their blind, relative, they'd send them to the schools for the blind and hoping that they'd find them something to do out east Perkins for many, many years. Music was the big thing at Perkins. They will be a music teacher. They will be orchestra director. They'll work at a church as the music director. And many of them did find successful careers in that. If you were out in Montana, for example.
 
<strong>Peggy Chong ** 39:49
The blind kids that went to the Montana School for the Blind for the first 20 years. They helped literally build the school, the fences, the barns care for the animals raised the animals that would be Sunday's meal, the vegetables, the, the, that were canned for the winter meals and so on. They made the furniture, they made the mattresses. So they took those skills, went back home and turn them into businesses, one of the graduates of the Montana School for the Blind. His parents had passed away, he lived with a sister, who was a teacher, but not that much older than he was, she didn't know how to raise a blind kid send him to the Montana School for the Blind during the years where the school didn't even have any heat, where they lived in two rooms of the nice building that had been built for them, but there was no heat in the building. So during that time, he learned to chop the firewood, he built the fence rails. He learned how to repair and build furniture. So when he decided to be a piano tuner, he took some classes in piano tuning, which was not a big class yet in Montana. But what he did learn was how to do the carpentry work for repairing the pianos. And he did that very well in the rescue picked up, which is kind of the opposite for some of the schools for the blind, because they focused on the piano tuning itself and telling the kids who were taking the piano tuning or the young men, well, you know, it's really hard to do the carpentry work on it, you'll never get the staining, right. So don't even bother where he learned to do all of that at the Montana School for the Blind, and he ended up becoming the owner and manager of several movie theaters. And he would get these small movie theaters, and he would do all of the repair work and building up the stage. And he even learned electrical. And he would build up the movie theaters and go on and sell that one, buy another one and had a very, very, he had one of the nicest movie theaters in a medium sized town in Oregon, when he passed away.
 
</strong>Michael Hingson ** 42:04
Well, the the thing that really is fascinating is that you're talking about a significant number of relatively speaking blind people who were successful in one way or another. But if you were to really contrast societal attitudes about what it means to be blind, then and now what what would you say? would you contrast them? Do you think that they're significantly different today? Are they the same? Are they worse? You know, how have we really changed as a as a race toward blindness?
 
<strong>Peggy Chong ** 42:43
I think in many ways, we have stepped back as society from including others, we talk about inclusion a lot. And talk about being a part of an invite people who are different blind people, particularly we're talking about now, but not always really including them as participants. Where I think my opinion is that back in 1880 1890, if a blind person proved themselves, they were accepted and expected to carry the weight. And they were more a part of the community, because they were far more isolated from other blind people than they are today. That doesn't mean that all of the people were like that you still have the schools for the blind where you had the clusters. But today, the kids who grew up in the public school systems do not have the same support, family blind support family that the kids did back then I believe that there's more contact with blind people or that you have the opportunity for more contact with blind people today than you did 110 110 years ago, 100 years ago. So it's kind of, I think, not as easy as it was back then. Because there was a whole different mindset in the communities that everybody pulls their weight. And I use, for example, is the blind people that were in politics back then, that were serving on the city council's as mayors as county commissioners, school boards. You don't hear very much and I find very little about that today. But back then, well, for example, there was a gentleman in South Carolina, John Swearengen, who Born after the Civil War, but still, South Carolina was still in reconstruction. And there were public schools home taught so on, finally was sent to the school for the blind for a couple of years, wanted to go to college. The college didn't want him until his uncle said, Well, if you're not taking my nephew, then I'm not going to give you any more financial support. Since they were financially large contributors. The school gave him but says no, absolutely no accommodation for this kid. And that means even bothering other students to walk him to class. So he used a man's walking stick a cane, to go to and from classes. So he graduates he wants to teach, the only place he can teach is the School for the Blind. His friends from college encouraged him when the State Superintendent of Education position came up, that he should run. Nobody took him seriously. But he won. Now he couldn't teach in the state of South Carolina. But he oversaw all the public schools, including the colleges and the trade trade schools in South Carolina. And he did that for 20. Some years. But you see many of these people who wanted to make a difference in the community, a teacher from the School for the Blind in Iowa, he wanted sidewalks and a paved alley and ran for the City Council. And he got that for his area of the of the city, but also left a big imprint on the city because he got involved in bringing a new bank to the city and so on. You don't see that kind of involvement. And is that because things are far bigger now. And blind people just don't get into the the cog that runs the huge wheel, where the towns and communities far more oriented towards people because they were smaller back then? I think there's some of that to be looked at as well. But we have not had a blind congressman, in our country since 1940. We have not had a blind US Senator since the 1930s. Why is that? We have five blind Congressman's up until 1940. We had two blind US Senators before that. And yet we've had nothing since I look at how many blind men and women have served in state legislatures over the years.
 
</strong>Peggy Chong ** 47:40
And there was one point in time when we had well over 25 plus to 30 blind men and women serving in different states is different state legislatures. Now, there's probably enough we could count on one hand, and we don't have that kind of interaction with our our laws, our government bodies, anymore, that I think that makes a big difference as how we are seen, by our states, we are not part of fee process of creating new opportunities. We are part of the wanting our handout, I believe that we are looked at in many ways. More than we used to, even though we don't have the begging that we use to the blind beggars all over the place. We sort of become the population that go to the state to get on this for this project and friends for that project. So it's very different than it was I think it actually if you were a blind person who had gumption if you were a blind person who tried even though you would failed more than once and kept trying, I think you had the ability for more opportunities. And I say that also because in 1910, the US census was taken that year, and one of the focuses was to find out exactly how many blind people there were in the United States and what they were doing, because there was talk of creating pensions for the blind. And what would that cost the country? What would that cost the states if we were to do something like that? So if a surveyor was out, taking down all the information, and found a blind person, they got a little extra in their pay envelope. So the incentive was there to find the people, even if they didn't self identify as a blind person, but to find those people and say yes, this person is blind enough where they don't do things the same way as other people. In that step senses, more than 60% of the blind people found, were self supporting. That meant that they weren't on any kind of charity, they weren't being supported by a family member. They weren't be supported by a county or a city. They weren't in a industrial home for blind people. And what most of them were doing was farm labor. There were not as many piano tuners as a lot of people think they were farming was the biggest occupation. And now we have a close to 70% unemployment rate for blind people. And many of those people are on some kind of public assistance. And that's just another indication that people were given an opportunity to do what they could do, and paid for it. Now, they didn't have the same living conditions that we like to think about today, some of these people, especially the farm laborers, were living in the hayloft, or in an outbuilding on a farm, they might be living in the city running a broom shop out of somebody's garage and living in that broom shop. Met in Minnesota, several of them had their own music stores, and they lived in the backroom of their music store that was their home and their business. So not the same living conditions, but they were self supporting. So I look at that. And I have to wonder if you were out there wanting to find a job if you were really trying, not in every community, but in many communities, were you given a chance to do that. And I think that we were given a chance back then, more often than not given a chance. Now people are worried about being sued. If they say the wrong thing, or if the person gets hurt, are they going to get an insurance claim that they don't want, there wasn't any of that back then. And maybe we had better chances if you were willing to get out there and, you know, work twice as hard to get half as far in many cases. But if you were willing to do that, you had an opportunity to get up there to get a job working in the back of someone's store, delivering goods for a business, working as a furniture mover.
 
<strong>Peggy Chong ** 52:42
Whatever it was a women another story again, because times had not changed for women. But for men, they had a lot more opportunities and were self supporting, not needing to go to the church for funding that meeting to go to the county.
 
</strong>Michael Hingson ** 52:59
It's interesting, though, that through all of that, today, we think of blind people may be tuning pianos and so on. But still, more often than not. We think of blind people begging back in the day, as it were. And we don't hear a lot about all of the other kinds of things that blind people did. We we are molding, if you will, and attitude about blindness, which although there was begging certainly. And not only blind people begged but But still, there was a lot of begging, but we're molding and trying to pit blind people into a pigeon hole that isn't necessarily totally accurate.
 
<strong>Peggy Chong  </strong>53:49
One of the things that is difficult and tracking some of the blind people is that if they didn't self identify as blind, and many did not. How do you know I mean, I have found relatives of the blind ancestors that I'm researching who had no idea that their relative was blind did made me prove it to them, that their relative was blind. And they were doing jobs like newspaper editors that they worked on the railroads. How can How could have Uncle John been blind if he had 1000 acres of land? And it's because they if they couldn't believe that a blind person could do it, they just talked about him as a person. Yeah. The articles in the newspapers if the blind person is doing something that is newsworthy. But if you bring in the blindness, it doesn't sound like you're really writing about the person. They didn't bring in the blindness and some papers did have a policy not to talk about a person's what we would call today a disability, but they would call it many other other things. And so it would be hard to track some of them that way, especially when you've got somebody who's got a common link name. You know, for example, I took genealogy classes on how to determine whether the Johann Schmidt, and I've got a few of them in my family is the Johann Schmidt you're looking for, and it was kind of fun to learn how to do that, and how to track and find the right person. And make sure you got all the right kids names, or who did that if we lived next door to them, when you knew they that that was your relative of the person you were targeting. So when I start to look at these blind people and look at who they lived with, who their neighbors were, did they follow them along what was their kids names, so that you can track them back when they are not identified as a blind person, especially when they went blind later in life, because people tried to hide that. They didn't want people to know they were having difficulty. They didn't want to burden others with their problems. They just kept on working. They just kept on running the farm. They just kept on delivering the milk, they just kept on doing what needed to be done.
 
<strong>Michael Hingson ** 56:33
I'm curious. So as a person who has grown up blind and also very active in the National Federation of the Blind, which is you and I know is the largest organization of blind people in the United States, and it's a very active social action organization. The Federation was started by Dr. Jacobus, Tim Brooke. But Dr. Temper Ik had his beginnings at the California School for the Blind. Tell me about Newell Perry. And if you know much about Dr. Perry, who was a mathematician who was blind, and who taught at the school and taught Dr. timbre.
 
</strong>Peggy Chong ** 57:13
Neil Perry is a really fascinating guy, because he taught at the school for the blind, because he felt it was important to teach blind, blind kids, he could have taught other places. Especially he could have taught mathematics as a professor. It would have been hard for him not because of the teaching aspect, but because of be getting into the schools and being accepted as a blind mathematician. But one of the things he did for a lot of kids and we're talking, you know, back in the 1920s. Kids came to the Colorado School of the Colorado I'm sorry, the California School for the Blind from a lot of different states. And dual Perry taught them how to think he taught them how to do math in their heads. He taught them how to think out of the box. And what he did was he were he there was a group of young men in California known as his Paris boys. But he taught a lot of people that went on to other states, for example, a young man went back to Hawaii in he there was no School for the Blind in Hawaii when his parents who were missionaries had this blind child and wanted an education for their blind child. So they sent him California, he came back and went to the University of Hawaii there and that young man didn't quite always get what Perry was trying to teach him. His became a little hard nosed for a while, but he went back to California and did understand later on about I you know, you've got to, you got to get out there. You've got to keep moving. Neil Perry, used a cane. Some of the earlier people who used a cane before what we consider the birth of the white cane in this country. And October is white cane awareness month, April, October 15 was white cane Awareness Day. And but no Perry taught the kids to move, get out there to run to play to climb the trees to play on the play equipment to play ball to run basis and taught them to move. And because sometimes, the young man I'm talking about in a why because Perry didn't always do that on the school grounds. It was his home. Perry lived there, taught there, went to school there. He considered at home and didn't always carry his cane but He did when He went out and his students followed his his example because he was there example. Yes, he was teaching at the school for the blind, but they knew he could do other things. And he was out in the community, advocating for other people to get the college. He was advocating for his students to get into colleges across Colorado, California, and other states, but primarily California. And he did it by example. So that the universities saw, hey, this guy, yeah, he could probably be a professor here. Yeah, well let it one of his his students and so on. He was, by example, the teacher who encouraged self confidence, who encouraged a philosophy of getting out there and trying exerting yourself taking chances falling down. The kids on the playground, when they were at the school for the blind, they fell down, they got hurt, they bumped stuff. And they learned to avoid it. They learned how to listen, they learned how to judge distance by their hearing. They learned many, many skills by playing those games, that unfortunately, that young man from Hawaii took a long time to learn. But that kind of a teacher doesn't just teach you how to do your math, how to think in your head, how to solve problems, for financial, for constructing a cabinet or carpentry, but how to think out of the box for your life. His students became travelling insurance men, they became state senators, they became attorneys, they became teachers, they became bike repairman, they became electricians. Later on, they became musicians. And not just playing in the clubs, although some of them did a really good job of doing that. But they, they became radio musicians who made records who had a following who, because of their music, were able to buy nice houses and send their kids to college. And some of his students became novelists. They didn't just go home and sit, they didn't just take a job at the sheltered shop, they didn't just become a piano tuner, although some of them who did that were very successful. But they did their job, and were a part of their community. And so that I think, when Jacobus 10, Brooke found founded the Federation, that was a spirit that he brought with, he brought that spirit that we need to be a part of the community. And the white cane law, one of the first things it says is that it encourages blind people. The model white cane law that he established with others in 1966 says that blind people are encouraged to be an active part in the community. And I think that is a real major part of the philosophy of the National Federation of the Blind, is that we need to be out in the community we need to be doing for others, because when we're doing for others we're doing for ourselves, we are feeling better about ourselves, we gain more confidence, more assured. And when you are more assured, you look more assured, you look like somebody that should be respected, that should be listened to not just somebody that should be cared for. And that was the philosophy of the Federation in 1940, is that we don't want a handout we want a hand up.
 
<strong>Michael Hingson ** 1:03:49
It's always interesting. It's interesting that regular listeners of this podcast, know something about Dr. Tim Brooke because one of our episodes was based on and we just played Dr. Tim Brooks 1956 banquet speech within the grace of God, which has always been one of my favorite speeches. And to learn a little bit more about him and to see where he came from, because he went through his own challenges at UC Berkeley, although he got a bachelor's degree, they would let him go on into dealing with the law, which is what his interest was. And he had to get around that.
 
</strong>Peggy Chong ** 1:04:34
At Berkeley was a big hub for many blind students from the 20s on up that attracted blind students and and Newell Perry had a lot to do with that. Yeah. And Berkeley was far more open to blind students than any other college in California at the time.
 
<strong>Michael Hingson ** 1:04:56
Oh, yes, and NSA It's just so sad in so many ways that attitudes and ideas about blindness haven't progressed and in some ways have really slipped. Two more questions, and then we'll have to wrap up, we've captured you enough for today. But I'd love to do this again and, and continue. But what's the most interesting person in your mind that you know about from from a historical standpoint, from the standpoint of a person who is blind? What's the most fascinating story that you tell?
 
</strong>Peggy Chong ** 1:05:38
Wow, you know, a lot of times that just depends on the person I'm researching. Because I, I find, I can go through a lot of names. And you have, we have left in many ways, a very small footprint, as blind people. And in many ways, we've left some really big shoes to fill. And I'll go through, you know, 150 200 names before I'll find somebody I can write a short story on. But like I said, Thomas, David Shaw, he was my first blind ancestor, if you will. And I do find him very fascinating because he reinvented himself all the time, and researching him. different branches of his family, know very different stories that don't always fit.
 
<strong>Michael Hingson ** 1:06:39
Isn't that interesting,
 
</strong>Peggy Chong ** 1:06:41
and I just loved him because he was a man who he got married, he had this law firm. Some people would probably call him an ambulance chaser. It was amazing how he had a lot of the same witnesses that witnessed a lot of this different accidents that happened around the city of Minneapolis. He made a lot of money as the sighted guy. And then when he went blind, they spent almost all of their money had to move into a small apartment. So when he was stony broke, that's when he decided to get into politics. And he didn't get into the blindness stuff until he had been there about 678 years when he got a police dog, before runner of the police dogs that were trained for seeing I. But he got one of the first police dogs that was trained for the First World War veterans that was brought over by a friend. And Lux was his name. Lux had quite a following. He did dog commercials and all kinds of stuff. But Lux couldn't ride in the train car, and he was going back and forth to DC on the train all the time. And Lux couldn't go with him unless he went into the baggage car. And so he tried to get an exemption for locks. But he thought, you know, I can't be the only blind guy who's got a problem with this dog guides were not what we think of as dog guides today. But blind people did travel with dogs, that they had trained themselves. As a blind man, he found that every place he went, he had to sort of educate people and didn't understand why some people just have no concept about needing a reader getting around, he got a page to help him then he gets involved with the blind folks. And he sees no reason why there shouldn't be a National Rehabilitation Program for the blind, that there should be a program for all blind people not just the blind in war veterans, because we had a program for several years after the First World War in Maryland. Evergreen, it was called that did a really great job and it was about a two year program that after about six years that program went away pretty much and that was the the floorplan that they were using for this new rehabilitation program. Now he found a lot of blind guys that were really interested in and this was some of the letters I was reading back many years ago and then when I went Who is this blind guy but he found that the agencies for the blind and the American Foundation for the Blind so well you know, gee Mr. shawls really nice guy but He just doesn't understand blindness. Now, you didn't tell that to Thomas shawls face, by the way, because he told you what, four. And you walked away going? I'm sorry, sir. Yes, sir. But they worked around him. And I found that really rather sad that they kind of said, well, you know, he just doesn't have the education and blindness that we do. We have these studies, and not all blind people can be trained. And so let's, let's look at it from a different perspective, and delayed, in many ways, 10 years legislation for blind people. But Shaw also decided, you know, if you guys are blind guys are going to fight all the time, I've got better fish to fry. And so after a couple of years, he moved on, and really didn't pay much more than lip service to blind people. After that point. He was nominated for an award, back in the 30s, of which I still am hoping to get the information for, but he didn't get it. And the reason according to one, what one letter that I found, is that, well, the American Foundation for the Blind respects Mr. shawls opinions and all but it really wasn't appropriate at that time, and probably killed off him receiving this national award in 1933.
 
<strong>Peggy Chong ** 1:11:35
But he still, even though he didn't give a lot of lip service to the legislation, he still was out there fighting for what he truly believed. And, you know, when he believes something in his heart, he went whole hog at it. He didn't like the New Deal. But he was very supportive some of Roosevelt's other programs, and he would fight vehemently against the New Deal. And then he'd be right out there, supporting the president of the opposite party. On the other platforms that he did agree with them on, he did a lot of public speaking, a lot of traveling. And he believed that the best way for him to be a good servant to the state of Minnesota, was to get out there and meet everybody. And he did that. And so he's traveling all over rural Minnesota, sometimes he would have his boys in the Summer Go with him. And talking about politics, not about blindness. But about what was important to people, what was the problems they had on the farm, what was the problem they were having in small towns, and he would do these videos, like he loved to shoot. And he still continued to do that, after he lost his sight. And what they did is they set up in the backyard of his house, this big Gong, and his sons would take this big stick with the, you know, pat it in and hit the gong. And his dad would shoot up the gown, the the boys would get the gong, and they would shoot up the gong. And he hit that gong, right the center many times. I was watching that with someone who said those boys afraid that, you know, the dads are gonna shoot him as well, you know, William Tell son survive and heal and nap on his head. So, but he showed himself as a part of the farmers as a part of those small town guys who were going hunting he showed them, he does the same things. He understands them at their level. And I admired that, that he could be that kind of a person, I'm not sure he would have been a lawyer I would have wanted from, you know, my attorney. But on the other hand, I admired him for being someone who recognized what was going on with people. And he took the chance who stood up and said, This is what I believe. This is what I'm going to fight for. And he was the one that stood at the front of the line, not the one that was back in the office. But if there was frontline issues. He was out there at the demonstrations. He was out there at the rallies. He was out there to be seen as a supporter.
 
</strong>Michael Hingson ** 1:14:29
You know, we call this the unstoppable mindset because that's what it is. People can be unstoppable. If they truly emotionally adopt a mindset that says we can do what we choose, we can do what we what we feel in our heart is the right thing to do. And talking about Mr. Shaw, you're certainly demonstrating that
 
<strong>Peggy Chong ** 1:14:58
some of these people want I read some of the articles where they're interviewed. And the interviewer will say, Well, what made you think that a blind person could ride a bicycle to their piano tuning job? So what made you think that a blind person could build furnitures and open them music store? And many times they say, well, nobody told me I couldn't.
 
</strong>Michael Hingson ** 1:15:22
Yeah, exactly right. And that's something that I've experienced, and I'm sure you've experienced Why, what makes you think you could do that? Well, why not? Last question for today. And like I said, I would love to continue this in the future. But as, as we live in our world today, what's the thing that you're most concerned about, or most afraid of?
 
<strong>Peggy Chong ** 1:15:51
The education of the literacy of people who are blind is really very disturbing. And the technology that is separating us from the sighted world, you know, I see these young kids, smart kids. And they are only being taught how to use a, an expensive Braille display, not a computer. They're taught how to use expensive equipment for the blind, that the schools purchase, which they don't have access to in the summer. And they do really great on them. But they can't write or format, a decent Word file, to send out a letter of inquiry for a job, or to volunteer at a summer camp as a teenager. Many of them are really far behind. They're graduating from college, and they can't write a resume. It's to me, that is something that blind people fought very hard for is the ability to get a decent education, to read and write. And we have made it's I think, in some ways, so specialized, that we forgotten that the point is to teach people to be literate, and that we aren't expecting literacy from our young people. They don't have their hands on a book. There's an I think that sighted people will agree with this, too, is that there's something about reading a holding the book in your hand. Yep, it's great to read stuff on the computer. And people really love their necks and everything. But every once in a while, you just want to hold that book in your hand, there's something different about that. But these kids don't have that they don't, they don't have an opportunity to read a braille book that much. And many of them don't even get to
 
</strong>Michael Hingson ** 1:18:05
learn to read Braille.
 
<strong>Peggy Chong ** 1:18:07
No. And that computer's gonna do it all for you. Yeah, and the computer breaks down. And they are stuck there, braille display goes out, it takes three months for it to be repaired, and they don't have a replacement. And they fall farther and farther behind. And they are not taught how to use a human reader. The skills are just not there. And when I think of these kids, who went to the School for the Blind, and not kids, because they would take kids like they took people like 20, up to 25 years old, some of the schools for the blind. And within the first semester, you had to learn two to three different reading formats in order to compete for your grade that year. And yet, we are not teaching blind kids how to read and write in braille effectively or efficiently, even after six years in school.
 
</strong>Michael Hingson ** 1:19:03
Yeah. Well, as I said, I'd love to continue this and I hope that you will come back. I love to talk. Oh, good. Well, then we'll we're gonna do this again. But how can people learn about you? How can they reach out to you?
 
<strong>Peggy Chong ** 1:19:19
I have a lot of things going on. I have a website. It's www the blind history <a href="http://lady.com" rel="nofollow">lady.com</a> that's all one word. The blind history lady. Somebody was called me as a joke. The blind history lady when I was talking about some stuff I knew and they and you know, when it came time in about 2013 2014 to decide what I was going to do as I just picked that up, stuck it stuck. I have you can contact me by my email address, which is the blind history lady@gmail.com I have a monthly email that I send to my my subscribers and You don't have to pay me any money to do that. That's fine. I will put you on my email list and tell you a story. Like, I've got one that I'm working on right now about the Negro magazine. Did you know about the Negro magazine in Braille? No. Well, you'll have to catch up on my one of my stories early next year about the Negro magazine on the list you are. So get on my email list. I do public speaking, you can find my rates on my website. I'd be glad to talk to you about that about blind history. And I have a book that has just come out, you get it on Amazon. It's about Don Mahoney television star, a blind guy who hid his blindness for 10 years from the studios in Texas, because they he was afraid his show would be canceled his kitty show. By the time he had to come out as a blind person, if you will. He had a following. There was no way they would, they were gonna cancel him. He was a money maker. And he and I tell how he did that, how he just was him how he was done Mahoney, and how he grew up in a family of blind people that they just didn't realize they were really blind. Yeah, they didn't see so good. But you know, kind of like my grandfather, he wasn't blind anymore. He just didn't see Yeah. Using that b word, but you can contact me that way. Order my book online, at Amazon, or your other Barnes and Noble wherever.
 
</strong>Michael Hingson ** 1:21:40
And we will put all this up on our web page, and it will be on the podcast page. And I hope people will give us a five star rating. This has been a fascinating interview, but it's been a fascinating hour to spend with you. And Peggy Chong, I certainly want to do this again, and we will do it soon. That sounds great. You certainly are as unstoppable as anybody else.
 
<strong>Peggy Chong ** 1:22:08
Someday I'm gonna be rich and famous because of this. There may go, I might be 194. But I will be rich and famous because of all of this.
 
</strong>Michael Hingson ** 1:22:18
Well, and I hope we help to make that happen.
 
<strong>Peggy Chong ** 1:22:22
Very good.
 
</strong>Michael Hingson ** 1:22:22
Thank you very much for being with us on the unstoppable mindset podcast where inclusion, diversity and the unexpected meet.
 
**Michael Hingson ** 1:22:35
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>A Look Into the Past with Blind History Lady, Peggy Chong</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/625eb28e-d854-459b-b6cf-4c8adc3c5aa5.mp3?source=rss&amp;ext=asset.mp3" length="52180524" type="audio/mpeg" />
<itunes:episode>5</itunes:episode>
</item>
<item><title>Episode 4 – Within The Grace of God – Featuring Dr. Jacobus tenBroek</title>
<guid isPermaLink="false">https://pinecast.com/guid/23bd3355-b719-457b-bf0c-5daf7f7fa46d</guid>
<pubDate>Wed, 20 Oct 2021 11:00:14 -0000</pubDate>

<itunes:duration>00:48:54</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/2da6fb9c-1f6f-4dcd-a1a9-0c18a67e0860/UM004_-_Within_the_Grace_of_God_Featuring_Dr._Jacobus_tenBroek_Cover__1_.png.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Dr. Jacobus tenBroek is not well known to most of us. However, among the ranks of blind people he is known as the founder of the National Federation of the Blind, a deep thinker and the creator of the most progressive philosophy about blindness seen by humanity. In every way you can imagine, he was unstoppable throughout his life. Over his lifetime he had many opportunities to choose more famous paths, but every time he was offered positions such as becoming a candidate for the U.S. Senate from California, he stuck to his commitment to teach and enhance the lives of students at UC Berkley. Even more important, he wanted to work at his first love, growing the National Federation of the Blind and grounding it in a philosophy that said that “the blind have the right to live in the world”.</p>
<p>Perhaps his most memorable speech was delivered at the national convention of the National Federation of the Blind in San Francisco in 1956. This talk was entitled “Within The Grace Of God”. I offer it here to help you not only think differently about blindness as you may now perceive it, but I present it to show you an unstoppable man in action.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About Dr. Jacobus tenBroek</strong>
Dr. tenBroek was both a national and international leader of the blind civil rights movement. After founding the NFB (National Federation of the Blind) in 1940, he was its president until his resignation in 1961. He was re-elected president in 1966 and remained in that office until his death in 1968. Dr. tenBroek was also president of the American Brotherhood for the Blind, an education and charitable foundation now known as the American Action Fund for Blind Children and Adults, from 1945 until his death. On the international front, in 1964 Dr. tenBroek co-founded the International Federation of the Blind, now known as the World Blind Union, and served as its president until his death. Dr. tenBroek was also a delegate to the World Council for the Welfare of the Blind.
As president of the NFB Dr. tenBroek directed efforts to require sheltered workshops to pay workers a minimum wage, reform the Social Security Act to provide full disability insurance benefits to blind people, and force the United States Civil Service Commission to certify qualified blind people as eligible for civil service jobs.
Bio taken from The National Federation of the Blind website.  See the full bio at <a href="https://nfb.org//sites/default/files/images/nfb/publications/bm/bm06/bm0605/bm060503.htm" rel="nofollow">https://nfb.org//sites/default/files/images/nfb/publications/bm/bm06/bm0605/bm060503.htm</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.</p>
<p>Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p><strong>accessiBe Links</strong>
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p><strong>Transcription Notes</strong></p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Welcome to another episode of unstoppable mindset. Thanks for being with us. This week, I want to feature a speech that has become one of my favorites. This is not a speech that I gave, but rather it was delivered by the founder of the National Federation of the Blind, Dr. Jacobus tenBroek. Dr. tenBroek, as you will see in the biography that accompanies this show, was a constitutional law scholar. He didn't start out that way. However, he was interested in the law and went to the University of California at Berkeley where he obtained as I recall a degree in psychology and then wanted to go on and do an advanced degree and get a doctorate in jurisprudence and the law. Berkeley professors told him that that was not something that a blind person can do. And so he was forced to take a PhD in psychology instead, Dr. tenBroek, then went on to teach at Berkeley, and while there he was invited to chair the speech department. Well, Dr. tenBroek, in his inimitable way, said that he was willing to do so. But that he wanted to chair it his way which they agreed to do the professors and establishment at Berkeley, when Dr. tenBroek took over the department, one of the things that he did was to announce to the campus to all the professors that he was inviting them to join the department. But if they were going to be part of his department, they needed to enter into studying a discipline other than what their normal discipline of study was. So for example, physicists began to study biology, which became very relevant after world war two to deal with nuclear medicine and so on. And biologists, by the way, studied physics and chemistry and other sciences for the same reason. And there were a lot of other professors that took on disciplines outside their normal field of study. What do you think the Dr. tenBroek did? That's right, he decided that he was going to study constitutional law, and became one of the foremost constitutional law scholars in the 1940s and 50s. And into the 60s, well, he continued to work with and participate actively in the National Federation of the Blind as its president, and a very active member, the speech that you're going to hear now is, I believe, the speech that summarizes best not only his feelings about the philosophy of blindness, but I believe that it is really the foundation stone, the cornerstone of the philosophy of many blind people then and now, and I hope that you will see that it is a philosophy that you should adopt as well. Rather than explaining it. I'm going to let you hear Dr. tenBroek, delivering his speech at the National Convention of the National Federation of the Blind. In 1956, the speech entitled within the grace of God.</p>
<p>**Dr. Jacobus tenBroek ** 04:29
It is a privilege of a very special order, and one to which I have long looked forward to address you here tonight in the unique and wonderful city of San Francisco. We're all of us who are native Californians, which means that you all know that we moved here at least six months ago from Iowa or Oklahoma. This occasion marks the fulfillment of a cherished ambition. We feel something of the pardonable pride of hosts, who know that their hospitality has been as graciously accepted as it has been warmly given. But there is something else that is special about the present location. our city and our state are blessed this year of grace with not one but two history making convention, each of which is appearing on the local stage for the first time, our own and that of the Republican Party.</p>
<p>**Dr. Jacobus tenBroek ** 05:48
There can be no question. I can be no question of course, which is the more important than far reaching in its consequences. But let us admit that the Republicans to have an objective of some scope.</p>
<p>**Dr. Jacobus tenBroek ** 06:15
During our regular convention sessions today, we have had a fairly full review of the work of the National Federation of the Blind. We have seen the accelerated growth of the organization marked by the expression of nine state affiliates in the years since our last national convention. Lifting us from a beginning of seven states in 1940. Do a grand total of 42 states today and with a clear view of affiliates in 48. states in the foreseeable future.</p>
<p>**Dr. Jacobus tenBroek ** 07:00
We have seen an organization with purposes as irrepressible as the aspiration of men to be free, with far flung activities and accomplishments with a solid adherence and participation of rank and file members. And with the selfless devotion of an ever increasing array of able and distinguished leaders. We have seen the action and the forces of action. We have also seen the reaction and the forces of reaction. There is perhaps no stronger testimony to our developing prestige and influence as the nationwide movement and organization of the blind. Then the scope and intensity of the attacks upon us. These attacks are not new, they have resisted from the very beginning. They have ranged from unspeakable whispering campaigns against the character and integrity of the leaders of the Federation to public disparagement of its goals and structure. Now however, the attacks have taken on a new bitterness and a new violence. They include open vowels as you heard today, I have a determination to wipe several of our affiliates out of existence and every step possible has been taken to bring about this result. Now, whence come these attacks? What is the motivation behind them? Are they personal? Are they institutional? are they based on policy differences as to ns as well as mean? What is the pattern of action and reaction for the future? Is such conflict unavoidable? To what degree is reconciliation possible? It is to an analysis of these problems. And to an answer to these questions that I should like to direct your attention tonight. Let me begin by giving you a purely hypothetical and very fanciful situation. Imagine that somewhere in the world, there exists a civilization in which the people without hair that is the bald are looked down upon and rigidly set apart from everyone else by virtue of their distinguishing physical characteristic. If you can accept this fantasy for a moment, it is clear that at least two kinds of organizations would come into being dedicated to serve the interests of these unfortunate folk. First, I suggest that there would appear a group of non bald persons drawn together out of sympathy for the sorry condition of this rejected minority In short, a benevolent society with a charitable purpose and a protective role. At first, all of the members of this society would be volunteers doing the work on their free time and out of the goodness of their heart. Later, paid employees would be added who would earn their livelihood out of the work and who would gradually assume a position of dominance. This society would, I believe, have the field pretty much to itself for a rather long time. In the course of years, it would doubtless virtually eliminate cruel and unusual punishment of the ball, furnish them many services, and finally create enclaves and retreats within which the hairless might escape the embarrassing contact with normal society. And even find a measure of satisfaction and spiritual reward in the performance of simple tasks, not seriously competitive with the ordinary pursuits of the larger community. The consequence of this good work would, I'd venture to say, be a regular flow of contributions by the community and acceptance by the community of the charitable foundation as the authentic interpreter of the needs of those unfortunate and inarticulate souls afflicted with baldness,</p>
<p>**Dr. Jacobus tenBroek ** 11:30
and increasing veneration for the charitable foundation and a general endorsement of its principles and gradually, but irresistibly the growth of a humanitarian awareness that the balls suffer their condition through no fault of their own, and accordingly, they should be sponsored, protected, tolerated, and permitted to practice under suitable supervision and control of course, what what few uncomplicated trades patient training may reveal them able to perform.</p>
<p>**Dr. Jacobus tenBroek ** 12:11
Eventually, a great number of charitable organizations would be established in the field of work for the ball. They are some of them would join together in a common Association, which might well be entitled the American Association for workers for the ball,</p>
<p>**Dr. Jacobus tenBroek ** 12:41
step by step upon the published proceedings of their annual meetings, carefully edited to eliminate the views of the outspoken bald, they would aspire to climb to professional status. As a part of their self Assigned Roles of interpreters and protectors of the bald. They are some of them would sooner or later undertake to lay down criteria and standards for all service programs for the bald to be a manual of guidance for those responsible for operating such programs. These then, would be the assumptions and the ends to which the charitable organizations for the ball would tirelessly and successfully exert themselves. They would petition the community through both public and private enterprise to support these purposes. And their appeals would dramatize them through a subtle invocation of the sympathetic and compassionate traits of human nature. Sooner or later, some of them in order to drive competitors out of business, it will be sad, or to garner favor with the public and to give color of legitimacy to their own methods. What issue what they would unabashedly call a code of fundraising ethics.</p>
<p>**Dr. Jacobus tenBroek ** 14:08
All this presumably would take much time. But before too many generations had passed. I expect that most, if not all of these objectives would have come to fruition, and there would appear to be an end to the problems of the ball. Unfortunately, however, there seem always to be those who persist in questioning established institutions and revered tradition. And then my improbable fable. At some point well along in the story, there would appear a small band of irascible individuals, a little group of willful men bent on exposing and tearing down the whole laborious and impressive structure of humanitarianism and progress. Incredibly and ironically, these malcontents with emerged from the very ranks of the balls themselves.</p>
<p>**Dr. Jacobus tenBroek ** 15:12
At first, I suspect that they would pass on heard and almost unnoticed, but eventually their numbers would increase in their discontent become too insistent to be easily ignored. What they would be saying as I make it out, would be something like this. Quote, you have said that we are different because we are ball and that is that this difference marks us as inferior. But we do not agree with certain biblical parable that possession of hair is an index of strength. Certainly not that it is a measure of either virtue or ability or into your prejudice and perhaps to your guilt because you do not like to look upon us. You have barred us from the normal affairs of the community, and shunned others aside, as if we were pariahs. But we carry no contagion and present no danger except as you define our condition as unclean and make up our physical defect the stigma in your misguided benevolence you have taken us off the streets and provided shelters, where we might avoid the peerless gaze of the non ball, and the embarrassment of their contact. But what we wish chiefly, is to be back on the streets with access to all the avenues of ordinary commerce and activity. We do not want your pity, since there is no need or occasion for it. And it is not we who suffer embarrassment and company with those whom we deem our fellows and are equal. You have been kind to us. And if we were animals, we should perhaps be content with that. But our road to hell has been paved with your good intentions.</p>
<p>**Dr. Jacobus tenBroek ** 17:13
One of the leaders of the ball, probably a college professor, doubtless who would rise to say quote, we do not want compassion, we want understanding, we do not want tolerance, we want acceptance, we do not want charity, we want opportunity. We do not want dependency, we want independence and interdependence, you have given us much, but you have withheld more, you have withheld those values which we prize above all well, exactly as you do. Personal Liberty, dignity, privacy, opportunity, and most of all, equality. But if it is not in your power, or consistent with your premises, to see these things as our goals, be assured that it is within our power and consistent with ourselves knowledge to demand them and to press for their attainment.</p>
<p>**Dr. Jacobus tenBroek ** 18:30
Or we know by heart experience what you do not know or have not wish to recognize that given the opportunity, we are your equal. And as a group, we are no better and no worse than you being in fact a random sample of yourselves. We are your doubles whether the yardstick be intellectual, or physical or psychological or occupational. Our goals in short, are the we wish to be liberated, not out of society, but into it. We covet independence, not in order to be distinct, but in order to be equal. We are aware that these goals like the humane objectives you have labored so long to accomplish will require much time and effort and wisdom to bring into being but the painful truth must be proclaimed. That your purposes are not our purposes. We do not share our cherished assumptions, your cherished assumptions of the nature of baldness, and will not endure the handicap which you have placed upon it.</p>
<p>**Dr. Jacobus tenBroek ** 19:45
And so we have formed our own organization in order to speak for ourselves from the experience which we alone have known and can interpret. We bear no malice and seek no favors beyond the right and the opportunity to do Join society as equal partners and members in good standing of the great enterprise of our nation and our common cause. And the quotation and the fable. Is this fable simply a fanciful story? Or is it a parable? Some will say, I have no doubt that I have not presented the case of the blind, that there is no parallel and therefore no Powerball, for one thing, is not surely ridiculous to imagine that any civilized society could so boldly misinterpret the character of those who are not blessed with hair on their head. It may be, but civilized society has always so misinterpreted the character of those who lack sight in their eyes.</p>
<p>**Dr. Jacobus tenBroek ** 21:14
On a basis of that misinterpretation, civilized society has created the handicap of blindness. You and I know that blind people are simply people who cannot see, society believes that they are people shoring up the capacity to live normal, useful, productive lives. And that belief has largely tended to make them so for another thing, did the fable accurately portray the attitudes of at least some of the agencies for the blind? Are their goals really so different from the goals of the blind themselves? Do they actually arrogate to themselves the rules of interpreter and protector, ascribing to their clients characteristics of abnormality and dependency? To answer these questions, and to demonstrate the bona fides of the parable, I shall let some agency leaders speak for themselves in the form of seven recent quotations quotation number one other the by an agency psychiatrist. Quote, all visible deformities require special study. blindness is a visible deformity. And all blind persons follow a pattern of dependency, close quote. That one hardly requires any elucidation to make its meaning plain. quotation number two, authored by the author of a well known volume upon the blind, for which the American Association of workers for the blind conferred upon him a well known award. Quote, with many persons, there was an expectation that in the establishment of the early schools, that the blind in general would thereby be rendered capable of running their own support. A view that even at the present is shared in some quarters. It would have been much better if such a hope had never been entertained, or if it had existed in a greatly modified form. A limited acquaintance of a practical nature with the blind as a whole and their capabilities, as usually been sufficient to demonstrate the weakness of this conception, close quote. That one also speaks adequately for itself. quotation number three, uttered by a well known blind agency head quote, after he is once trained and placed, the average disabled person can fend for himself. In the case of the blind, however, it has been found necessary to set up a special State service agency, which will supply them not only rehabilitation training, but other services for the rest of their lives. The agencies keep in constant contact with them as long as they live, close quote. So the blind are unique among the handicapped in that no matter how well adjusted, trained and placed, they require lifelong supervision by the agencies. quotation number four, authored by another well known blind agency head, quote, the operation of the vending Stan program, we feel necessitates maintaining a close control by the federal government through the licensing agency with respect to both the equipment and stock as well as the actual supervision of the operation of each individual stand. It is therefore our belief that the program would fail. If the blind Stan managers were permitted to operate without control, close quote. This is, of course, just the specific application of the general doctrine of the incompetence of the blind expressed in the previous quotation. Blind businessmen are incapable of operating an independent business, the agencies must supervise and control the stock the equipment and the business operation itself.</p>
<p>**Dr. Jacobus tenBroek ** 25:49
quotation number five, first sentence of the code of ethics so called of the American Association of workers for the blind, quote, the operations of all agencies for the blind, in tail a a high degree of responsibility, because of the element of public trusteeship, and protection of the blind, involved in services to the blind, close quote. The use of the word protection makes it plain that the trusteeship here referred to is of the same kind as that existing under the United Nations trusteeship Council, that is, custody and control of underprivileged backward and dependent peoples. quotation number six, honored by still another blind agency had, quote, to dance and sing to play an Act to swim ball and roller skate, to work creatively in clay, wood, aluminum or tin, to make dresses to join in group readings or discussions, to have entertainments and parties to engage in many other activities of one's choice. This is to fill the life of anyone with the things that make life worth living, close quote. Are these the things that make life worth living for you? The benevolent keeper of an asylum is the only man who could have made this remark.</p>
<p>**Dr. Jacobus tenBroek ** 27:30
Only a person who views blindness as a tragedy, which can be somewhat mitigated by little touches of kindness and service to help pass the idle hours, but which cannot be overcome. Some of these things may be suitable accessories to a life well filled with other things with Branson's home a job and the rights and responsibilities of citizenship. quotation number seven. And this will top all the others uttered by still another head of a blind agency, quote, a job a home and the right to be a citizen. A job a home and the right to be a citizen, will come to the blind in that generation. When each and every blind person is a living advertisement of his ability and capacity to accept the privileges and responsibilities of citizenship. Then we professional will have no problem of interpretation, because the blind will no longer need us to speak for them. And we, like primitive segregation will die away as an instrument which society will include only in its historical record, close quote, a job a home and the right to be a citizen, are not now either the possessions or the rights of the blind. They will only come to the blind in a future generation a generation Moreover, which will never come to the sighted since it is one in which each and every blind person will live up to some golden rule far beyond the human potential. And that never to be expected age, the leaders of the agencies for the blind will no longer discharge their present function of interpretation, because the blind will then be able to speak for themselves. Whatever else can be said about these quotations, no one can say that the agency leaders lack candor.</p>
<p>**Dr. Jacobus tenBroek ** 29:53
They have stated their views with the utmost explicit them. Moreover, these are not isolated instances of a disappearing attitude, a best digital remainder of a forgotten era. Such expressions are not confined to those here quoted, many other statements of the same force and character could be produced. And the evidence that the deed has been suited to the word is abundant at long last, we now know that we must finally lay at rest the pious platitudes and the hopeful conjecture that the blind themselves and the agencies for the blind are really all working towards the same objectives and differ only as a means for achieving them.</p>
<p>**Dr. Jacobus tenBroek ** 30:48
I Would that it were so we are not in agreement as to objectives. Although it must also be said that we frequently disagree as to means the frankly of our purposes and the practices of the agencies tend in the direction of continued segregation along vocational and other lines of blind would move vigorously in the direction of increasing integration of orienting counseling and training the blind towards competitive occupations and placing them there in toward a job, a home and a normal community activity and relationship. The agencies by their words and their acts, tend to sanctify and reinforce those semi conscious stereotypes and prejudicial attitudes, which have always plagued the condition of the physically disabled and the socially deprived. We buy our words and acts would weaken these attitudes and gradually block them out altogether. Their statements assert and their operations presuppose a need for continuous hovering surveillance of the sightless in recreation and occupation in congregation, virtually from cradle to grave. we deny that any such need exists, and refuse the premise of necessary dependency and incompetence on which it is based. Their philosophy derives from and still reflects the philanthropic outlook and ethical uplift of those friendly visitors of a previous century, who self appointed mission was to guide their less fortunate neighbors to personal salvation. through a combination of material charity and moral edification. We believe that the problems of the blind are at least as much social as personal, and that a broad frontal attack on public misconceptions and existing program arrangements for the blind, is best calculated to achieve desirable results. We believe, moreover, that it is worthwhile inquiring into the rationale of any activity, which takes as its psychological premise, the double Bell dogma that those derived deprive the side also deprived of judgment and common sense and that therefore, what they need above all else, is to be adjusted to their inferior station through the Why is administration's of an elite core of neurosis free custodians.</p>
<p>**Dr. Jacobus tenBroek ** 33:39
The agency leaders say and apparently believe that the blind or not are not entitled to the privileges and responsibilities of citizenship, or to full membership in society be token by such attributes of normal life, as a home and a job. This can only be predicated on the proposition that the blind are not only abnormal and inferior, but that they are so abnormal and inferior that they are not even person. We believe that blind people are precisely as normal as other people are being in fact, they cross section of the rest of the community in every respect, except that they cannot see. But when it's not so, their abnormality could not strip them of their existence as persons. The Constitution of the United States declares that all persons born in the United States are naturalized are citizens. There is nothing in the constitution or in the glossary on it, which I have ever been able to find which says that this section shall not apply to persons who are blind.</p>
<p>**Dr. Jacobus tenBroek ** 34:59
If they Born in the United States are naturalized whether before or after blindness. Apparently, blind persons are citizens of the United States now and are now not merely in some future generation possessed have the right to be citizens and share the privileges immunities and responsibilities of that status. Moreover, the bounty of the Constitution extends to all persons, whether citizens or not, rights to freedom, equality and individuality, as citizen fan or as person who happened to be deprived of one of their physical senses. We claim under the broad protection of the Constitution, a right to life, personal freedom, personal security, right to marry and rare children to maintain a home. And the right so far as government can assure to that fair opportunity to earn a livelihood, which will make these other rights possible insignificant. We have the right freely to choose our fields of endeavor unhindered by arbitrary artificial or manmade impediments. All limitations on our opportunity, all restrictions on US based on irrelevant considerations of physical disability, are in conflict with our constitutional right of equality and must be removed. Our access to the main streams of community life, aspirations and achievements of each of us are to be limited only by the skills, energy, talents and abilities we individually bring to the opportunities equally open to all Americans. Finally, we claim as our birthright as our constitutional guarantee, and as our in the best and as an investable aspect of our nature, the fundamental human right of self expression, the right to speak for ourselves, individually and collectively. Am separably inseparably connected with this right is the right of common Association.</p>
<p>**Dr. Jacobus tenBroek ** 37:43
The principle of self organization means self guidance and self control. You say that the blind can should and do lead the blind is only to say that they are their own counselors that they stand on their own feet, in the control of their own lives, and the responsibility for their own programs, and the organized and consistent pursuit of objectives of their own choosing. And these alone lies the hope of the blind for economic independence, social integration, and emotional security. You may think that what I have said so far exaggerates the error and the danger to be expected from those whose only interest is to serve the welfare of the blind. I think it is not, no one could add. It is true for any more conscientious and devoted public servants than those who serve in the rank and file of the agencies for the blind, public and private. The leaders of many agencies to must be given commendation for enlightened policies and worthwhile program. We have heard some of those agency leaders yesterday at our convention, we'll hear some more before I convention is over. No one can doubt either, that the agency is when so man then so lad, may be of immense and constructive assistance in a multitude of ways during the onward movement of the blind into full membership in society.</p>
<p>**Dr. Jacobus tenBroek ** 39:26
As to some of the agencies not headed by leaders of the character just described. Credit, I am told must be given for sincerity and good intention. This however, but serves to raise the question whether in social terms, sincere and upright, folly is better or worse than knavery. This discussion I forbear to ampere what should the posture of the National Federation of the Blind be Amidst these attacks and struggle, as the possessors of power, we must exercise it responsibly impersonally and with self restraint as a people's movement, we cannot allow others to deflect us from our course. We must apply our power and influence to achieve our legitimate goal. Do this and we must all exert ourselves to the absolute utmost.</p>
<p>**Dr. Jacobus tenBroek ** 40:42
Our opponents have history and outmoded concepts on their side, we have democracy and the future on our for the sake of those who are now blind, and for those who who are after will be blind, and for the sake of society itself, we cannot fail. If the National Federation of the Blind continues to be representative in its character, democratic in its procedures, open in its purposes, and loyal in its commitment. so long that is, as the face of the blind does not become blind faith, we have nothing to fear no cause for apology and only achievement to look forward to. We may we may carry our program to the public with confidence and conviction, choosing the means of our expression with proper care but without calculation, and appearing before the jury of all our peers, not as salesman, but as spokesman, not as hucksters. But as petitioners for simple justice, and the redress of unmerited grievances, we will have no need to substitute the advertisement for the article itself, nor to prefer a dramatic act to an undramatic fact, if this is group pressure, it is group pressure in the right direction. If this involves playing politics, it is a game as old as democracy with the stakes as high as human aspiration. In the in the 16th century, john Bradford made a famous remark, which has ever since been held up to us as a model of Christian humility and correct charity. And what you saw reflected in the agency quotations I have presented seeing a beggar in his rags groping along a wall through a flash of lightning and a stormy night, Bradford set but for the grace of God, there go I compassion was shown. Pity was shown charity was shown humility was shown, or was even an acknowledgment that the relative positions of the two persons could and might have been switched. Yet despite the compassion despite the pity, despite the charity despite the humility, how insufferably arrogant there was still an unbridgeable gulf between Bradford and the beggar. They were not one but two, whatever it might have been, Bradford taught himself Bradford and the beggar a beggar one high, the other low one why's, the other misguided, one strong the other week, one virtuous the other day prayer, we do not, and we cannot take the Bradford approach. It is not just that beggary is the badge of our past, and is still all too often the presence symbol of social attitudes towards us, although it must be admitted that that is at least part of it. But in the broader sense, we are that beggar and he is each of us. We are made in the same image. And out of the same ingredients. We have the same weaknesses and strengths, the same feeling, emotions and drive. And we are the product of the same social, economic and other environmental forces. How much more consistent with the facts of individual and social life are much more a part of a true humanity to say instead they're within the grace of God.</p>
<p>**Michael Hingson ** 44:51
i think that it would be fair to say that any civil rights organization or any kind of social action organization is started by some One with a vision of visionary. Dr. tenBroek, certainly in the case of blind people was a visionary in so many ways, he set the tone not only for the organization, but for an emerging philosophy about blindness, and an emerging desire on the part of many blind people to be more and be allowed to be more than they were. I think that Dr. tenBroek's speech, as I said earlier, sets the cornerstone for that philosophy. blindness isn't the problem. The problem is our own perceptions of what blind people are, what blind people can do, and what blind people will themselves do. It isn't all just up to sighted people to say, well, we really do buy into the fact that blindness is not a really severe disability in the sense of, of not allowing you to do what you want. But blind people have to buy into that as well. And many people do. It's a process however, we need to include blind and other persons with disabilities in the conversation, and we need to raise the level of the conversation, not only intellectually, but we need to internalize it in our own minds, and really accept the fact that there are people in this world who are different than we are, and that there is no reason to be afraid of them no matter what the reason for their difference. I hope you enjoyed the speech. We'll do some others from the National Federation of the Blind and other kinds of presentations as this podcast series go along. I hope that you liked it, as I said, and that you'll come back again next week and in the future for unstoppable mindset.</p>
<p>**Michael Hingson ** 46:56
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Within The Grace of God – Featuring Dr. Jacobus tenBroek</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/23bd3355-b719-457b-bf0c-5daf7f7fa46d.mp3?source=rss&amp;ext=asset.mp3" length="25777209" type="audio/mpeg" />
<itunes:episode>4</itunes:episode>
</item>
<item><title>Episode 3 – Mike Hingson Gets Grilled</title>
<guid isPermaLink="false">https://pinecast.com/guid/71446150-71b6-486f-b0a6-44c4d9e978db</guid>
<pubDate>Fri, 08 Oct 2021 17:03:28 -0000</pubDate>

<itunes:duration>01:10:10</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/a1adfe88-e86f-40f9-811e-07c520ada001/Unstoppable_Mindset__1_.jpg" />
<description><![CDATA[<p>Since September 11, 2001, Michael Hingson has experienced several life-changing events. From returning to California and a six and a half year tenure as the public face of Guide Dogs for the Blind while traveling the world as a public speaker to helping introduce new technologies to people who happen to be blind. In this podcast episode, Michelle Abraham, herself a podcast host on the AmplifYou podcast discusses in-depth Mike’s philosophy about blindness and how he is working to educate the “non-disabled world” about the truths of blindness, not the myths most people accept. You will learn also about Mike Hingson’s new endeavor to help others learn how to control their fears when unexpected life changes confront them.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit: <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p><strong>accessibe Links</strong>
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p>Transcription Notes:</p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:20
Welcome to another episode of unstoppable mindset. We're going to take a little bit different approach today. Usually I introduce the podcast, and then deliver some remarks or provide a speech that I have given or interview someone. But today, Michelle Abraham from amplify you podcast is going to interview me, we're going to talk about my philosophy of blindness, we're going to talk about some of the things that have happened, of course, a little bit about the World Trade Center, kind of how I got there, but also what's happened since. And you're going to hear about some of the products that I've introduced along the way to help blind people, not products that I've developed so much as products that I've helped bring to the market because of my extensive sales and sales management background. And you're going to hear just what all is going on now why we have unstoppable mindset where it came from. You're going to learn about excessive be the company for which I am now the chief vision officer excessively is a company that has a full suite of products that help create websites that are much more usable and accessible to persons with a variety of disabilities. So let's get right into the interview. And then we will come back a little bit later and talk about it just a bit.</p>
<p>**Michelle Abraham ** 02:48
Hello and welcome everyone. Today I am joined by a New York Times bestselling author and international speaker Michael Hanson. Hi, Michael, how are you doing today?</p>
<p>**Michael Hingson ** 02:56
I'm doing well. Thank you. Glad to be here.</p>
<p>**Michelle Abraham ** 02:59
Awesome. Well, I am thrilled that you're here to Michael and I want to tell our audience a little bit more about you. So Michael is the New York Times bestselling author and international lecturer. Michael's also been blind since birth and survived the 911 tax with the help of his guide dog goes out. So the story and this story is the subject of his best selling book Thunder dog. So Michaels been giving lectures and presentations all around the world speaking to influence influential groups, and you're an ambassador for the National Braille literacy campaign and the federal, a National Federation of the Blind and also an ambassador of the American Humane Association. 2012 hero dog awards. Michael, you've done so many presentations, countless TV and Radio appearances. And you've just got this message that you're carrying on. I think this is such a great platform for you to have now podcasts to then explore all these topics. You're really interested in talking about accessibility and inclusion. And I think this is just a great, a great way to get to know you a little bit better, Michael, so thanks for joining us today.</p>
<p>**Michael Hingson ** 04:05
Glad to be here looking forward to it.</p>
<p>**Michelle Abraham ** 04:08
So Michael, tell us a little bit about your childhood. So you were Where were you born and raised.</p>
<p>**Michael Hingson ** 04:15
I was born in Chicago on the south side no less. And we were I grew up there until I was five my parents didn't know at first I was blind. It was actually about four months after I was born that my end said to my mom, you know he doesn't react to sunlight. I wonder if he's blind or something like that. And they took me to the hospital and sure enough I am I was I was blind because I was born two months premature and I was put in a pure oxygen environment that can cause retinas to malformed it's a condition in those days that was called retro electro fibro pleasure if people want to learn how to spell that they can get Thunder dog. But later it became known they changed the name to retinopathy of prematurity, which Just maybe a little easier to spell. But the bottom line is it's the same thing. So the retina didn't form properly. And so essentially from basic about birth I was was blind. The doctors told my parents sent him to a home, he will never be able to amount to anything blind, blind people can't grow up and do anything. And he will just take all the love that you have, and that won't be good for your older son. When my parents said, No, you're wrong. He can grow up to do whatever he wants, we're going to take him home so they bucked if you will, the learned medical profession of Chicago, and they took me home, I grew up in Chicago for five years, and dude did all the things that my brother and my cousins who lived next door to us and near us did. And so then we moved to California. My last year in Chicago, I went to kindergarten because kindergarten for kids in Chicago starts at age four. And my parents had worked with other families of blind kids, there were a lot of preemies. It was the baby boomer era. So there were a lot of priests who lost their eyesight. Excuse me. And so there was a special kindergarten class for blind kids. So in that class, I actually learned Braille for the first time and I learned some other skills. But then we moved to California and all that went away, because we moved to an area that was very rural, but 65 miles from Los Angeles, but it might as well have been on the moon for in terms of the kinds of services and so on that were available, there was nothing for blind kids there. And also, kindergarten in California starts when you're five, so I had to go through another year of kindergarten and did was pretty boring for me, and then I went into first, second and third grade and regular public schools, didn't get to read books because they weren't available to me in Braille, no one knew how to get them. And so my parents read me books, and my father taught me math, I was doing algebra in my head, by the time I was six, and learning to do all the things mentally, that other people had the opportunity to do, learning by reading and so on. But I went to school prepared for lessons because my mother and father read them to me the night before. So then, between third and fourth grade, the school district hired a teacher who was knowledgeable about blindness and blind people in blind kids who had been trained in that profession. And there were now several blind children in the area. So I finally in fourth grade got to learn to read Braille again. And I need to explain, growing up, having learned Braille a second time, but having learned Braille, Braille is the means of reading and writing that blind people have. And anyone who is blind, even if you go blind later in life, should learn the basic rudiments of Braille. And kids who are blind or even low vision should learn Braille. Because if you are a child who has low vision, so you can still see, the odds are you won't ever be able to read as fast or as well, with your eyesight, as you will, if you learn Braille, simply because the strain, the physiological constraints and so on, will not allow you to do with your eyes, what you could do with your fingers and learning Braille. The educational system has not gone that way. And they keep saying, well, blind kids can use recordings and other things. Now they don't need to learn to read Braille. And my response to that is, if that's the case, then why do you say to kids need to learn to reprint they can watch cartoons and pictures on television, right? But sighted kids learn to reprint blind kids need to learn to read Braille, and the educational system should support that. And even today, it is so greatly resisted by the educational system, which is so unfortunate, but I grew up learning Braille. And being in public school.</p>
<p>**Michael Hingson ** 09:09
I wanted to go to college and get a degree in physics. And I did I went to the University of California at Irvine. But through most of growing up all the way through high school, there were some programs and books became available, and so things got to be a little better. But still looking back on it. I was tolerated more than probably as embraced as other students. And it wasn't something that was ever hostile. There were a couple of times that were it was I talked Well, sometimes. There were a couple of times that were, excuse me, a little bit hostile. But mostly, it was okay. The hostility when I started high school, I got my first guide dog and the school superintendent of our high School District decided to enforce a rule of the school that said no live animals were allowed on school buses. That was diametrically opposed to a state law that said that I could take my guide dog on a school bus. And it took, eventually getting the governor of the state of California involved, to shoot down the superintendent on that. It was a great lesson for me. But my father fought that fight. And we succeeded. So it was a lesson to me that I was going to be treated differently. But the reality is blindness wasn't the problem. It was the attitudes of people. And I have always felt that way</p>
<p>**Michelle Abraham ** 10:36
is that you saw what you are pointing to like an amazing family, and amazing parents that were really, really great supporters and advocates for you. Growing up, do you feel like kids today now who are blind have more opportunities than you would have had when you were growing up?</p>
<p>**Michael Hingson ** 10:53
I think the opportunities are there. But I'm not sure that parents and kids take or have the opportunity always to take them there. One of the things that my parents did, I guess you could say they were risk takers, they let me ride a bike, they let me go out in the neighborhood. I walked to school every day, sometimes with my brother, sometimes I walked alone, I did the same things that other kids did. If there was something that I couldn't do, we figured out a way around it. But the reality is, of course, there are things that I could do that other people couldn't do. And we always figure out ways around it. So my parents were very open to allowing me to grow. And I think that today, the attitudes toward blindness have not x have not expanded nor changed nearly as much as they should. I know many kids who still live in very sheltered homes, who don't really learn to investigate, they don't get the opportunity to explore. And as a result, they're really taught that blindness limits them. blindness doesn't limit them. It's what people do with blindness that limits people,</p>
<p>**Michelle Abraham ** 12:08
right? I can imagine, right? How I was learning how to ride a bike health a little bit about that experience. So that must have been a little bit scary for you, like you did</p>
<p>**Michael Hingson ** 12:22
it? Well. If it was they didn't show it. The first time I wrote a bike was actually there was a girl who moved into our neighborhood who wrote a bike and we made friends. And she let me kind of ride hers a little bit, and I got used to doing it. And then my parents got me my own bike when I was I think like seven, we were in a very quiet town. So I could ride my bike around the neighborhood and did and learn to listen learn to hear cars in front of me that were parked on the side of the streets. And I could tell when I was passing that driveway, because the sound was different, I learned to use all the cues around we just like you or any sighted person would do. So it wasn't magical. Once I learned to stay balanced on the bike, which is what everyone has to do. So it really wasn't any different. It's just learning to use different cues.</p>
<p>**Michelle Abraham ** 13:17
That's great, I love that I love that you're able to explore and your parents were so open to letting you you know, not limit you from things that you can do and keeping you sheltered it sounds like they're, you know, that's made your childhood, you know, more of a of a childhood that is a full of exploration like any other kids childhood, which is awesome.</p>
<p>**Michael Hingson ** 13:35
Well, kids need to explore. And the more we shelter kids and don't allow them to explore and discover, the harder it is I think in life, we we have to do that. And I think that nowadays, it's a lot tougher to let kids explore, because there's so many horrible things going on in the world. But even so, parents need to find ways to let kids explore, they may need to supervise it more and keep an eye on their kids. But by the same token, they still need to let kids explore. And also put rules on kids. There is a there's a value in rules. And there's a value in saying this is what you can do. And this is what we're not going to allow you to do. It's not a mystery question of can and can't it's a question of what we're going to allow as parents because we are the ones that look out for you. But it's also what we're not going to allow you to do for one reason or another. And parents have to be sensible about that. But they've got to let kids explore and discover.</p>
<p>**Michelle Abraham ** 14:36
Yeah, for sure. So now moving into when you're in college, how is that studying in college? What were what were some things that you were able to do that were that got you through college and picking and what made you pick the it was a chemistry that you picked up as a physics as a as a Yeah,</p>
<p>**Michael Hingson ** 14:55
I've always been interested in physics and science and so on. My father during World War Two was in communications. And he, when we moved to California was hired to be in the calibration and maintenance is really the wrong word. But the calibration and the development of test equipment used in in Air Force projects, for example, he worked with Neil Armstrong when Neil Armstrong was at Edwards Air Force Base, he worked with people as they were developing some of the early rocket planes and so on. And he was responsible for the a lot of the test equipment and the equipment used on the flights and equipment used to monitor the flight. So I always had an interest in kind of science and so on. Because of what I knew his interest was, I got my first radio kit to put radios together. When I was eight or nine, I think it was it was made by a company called remko. And then I got another radio kit later on to build a radio transmitter and some other things. And then my father and I both got our amateur radio licenses. When I was 14. He could have gotten his at any time. But he waited until I studied and was old enough and got one. And so</p>
<p>**Michelle Abraham ** 16:13
early. That's early stage podcasting, right?</p>
<p>**Michael Hingson ** 16:15
It really was. Well, so he, and I got our licenses. And we actually had a lot of fun. We each had our own radio transmitters, and we set them up with antennas at opposite ends of the house. And we carried on conversations on some of the radio bands. Because if we were like miles and miles away, and of course everyone knew who we were. And they're all sitting there going, what are you guys talking about? You know, I talked about the fact that it's raining outside and he said it wasn't, and so on. We drove people crazy. But we were we were members of the local ham radio club. Yeah, I still have my license to this day.</p>
<p>**Michelle Abraham ** 16:51
Oh my gosh, that's so much fun. So fast forward in college, you graduate with a degree in physics? And then what was it? What was the next adventure for you?</p>
<p>**Michael Hingson ** 17:01
Well, for me in college, one of the challenges was that there weren't books readily available. And so they had to be transcribed. And there literally in those days, there were people who had Braille writing machines who would transcribe by hand, books, they knew mathematics, Braille mathematics, was called the Nemeth Code developed by a guy named Abraham nimeth, who was a blind mathematician. So they would transcribe the books. And so our challenge was that sometimes professors didn't want to give us information about books six months or more in advance, because we haven't decided we got to wait till the last minute, see what the latest thing is. And it took a lot of work to convince some professors that there was value and making those decisions earlier. But we we mostly succeeded, there were a couple of courses that I took that I didn't have the books in time. So I worked with, with people to make sure that I got the information that I needed. My freshman, sophomore thermodynamics course, was was a one that I remember, well, where we didn't have the right book in time. So that was a challenge, but we got through it. But I went through college, did a lot of the same things that everyone else did went to class every day, got up early, went to the comments, the cafeteria, eat now that I worked at the campus radio station, got my third class radio license so that I could be on the air and so on and later became program director of the station and, again, participated as much as possible in campus activities like anyone else would do. lived in the dorms, and then an on campus apartment. And yes, they graduate, stayed at UC Irvine to get my master's degree as well as my secondary teaching credential, which was a lot of fun.</p>
<p>**Michelle Abraham ** 18:47
Did you have a guide dog with you, and you're in university.</p>
<p>**Michael Hingson ** 18:51
I did. Started with my first guide dog Squire who got when I who I got when I was 14, square, and I worked together until night from 1964 to 1973. And then I got my second guy, dog Holland. So Holland, went through physics with me. He and I graduated with a master's degree. And then I was hired by the National Federation of the Blind. Because of my physics background, I was hired and asked to help with a project that they were developing with a guy named Raymond Kurzweil, Dr. Kurzweil had developed technology that could develop an image of a printed page and recognize the characters on the page so that they can be put in computer readable form. So today, of course, we scan all sorts of things just by taking a picture with an iPhone back in those days, it was a whole lot different. But still, the images could be created in his software didn't care what the type style was, or if there were a bunch of type styles or printed styles on the page. It would still recognize the characters. He was looking for fun To help perfect the machine, and people have no interest in what he was doing, they said it couldn't be done. And he said, Yes, it can. And he finally got to somebody in the National Federation of the Blind, who was convinced at least to come and look at it. And he convinced Dr. Jernigan, Dr. Ken Jernigan, the president of the Federation, to let him go up to raise lab, this guy was a guy named Jim Gasol. So Jim went up to the lab in Cambridge. And Jim told Chris Well, I don't care what you have, that the machine is going to read. I'm not going to be interested unless I can bring all my stuff up whatever I want. And I'm not going to tell you in advance what it is. And if you're machineries it, then we're really interested in Ray didn't put it quite this way. But raise it bring it on. Well, Jim Gasol did, the machine did. And a project was formed where the Federation and Kurzweil works together raised foundation funding to buy five prototype machines at $50,000 each, as well as hiring staff, which was primarily me to literally travel the country for 18 months living out of hotels, setting these 400 pound machines up in places where blind people could use them. And developing programs at all these places to allow people to use the machine, interact with it, read with the machines, and give feedback that we could use to create a final set of recommendations for what needed to go into a full production generation of the machine. So literally, in late October of 1976, I put all of my furniture and things in storage, and left California with a couple of suitcases toolbox, because I wouldn't have to repair machines from time to time. And a guy Don Holland, and we flew to Boston, where I'd never been before we set up in an apartment they had arranged on a long term, residential place for me to stay. So I immediately got to learn to get around Boston, and then traveled into Cambridge, where Ray Kurzweil his lab was work there for a while learning all the things that I needed to learn about the machine. And then we started putting them around the country in about March or April of 1977. And as I said, literally traveling around the country, to to be where the machines were interact with the people using them and, and all the other things that went into the to the project. And then in June of 1978, the project ended as we created the recommendations for the final version of the report, saying what needed to be in the machine. And then I was hired by Ray to do the same thing internally. So again, I never thought I would be doing something like that. I had really thought I'd go into teaching but I got to use some teaching skills because we wrote a training manual for the machine early on. So I went to work for Ray. And in May of 1979, I believe it was I was called into the office of the vice president of marketing and said, You said we're laying you off and I said, What is it? Yeah, we're laying you off. I had just moved to Boston. And I knew from being involved in the National Federation of the Blind. I'd been in that organization since 1972. It's the largest organization of blind people in the country. I knew the unemployment rate among employable blind people was 70%. And it's not much lower than that today. And it's not because blind people can't work. It's because people think we can't roadblocks again, right? Anyway, I didn't want to leave the company. But he said, we're laying you off. And the reason we're laying off is not that you're doing a bad job. But like a lot of startups, we've hired too many people who are not revenue producers, and we need to get more sales people in so we're going to have to lay you off. And then there was this pause. And he said, Unless you want to go into sales. Now I'm a science guy, right? I'm a teacher, I'm not a sales guy. So he said, you know, you've got to decide what you want to do. Well, I took maybe a micro nanosecond, and I said, Sure, I'll go into sales. I didn't want to change companies. I didn't want to go off and start trying to find another job after moving all of my stuff to Boston. So I took a Dale Carnegie sales course and went into sales. But I also had the advantage of being very technical and had the discipline of being technical, which helped, as I discovered in learning to sell the product. And not only that I wasn't selling the reading machine for blind people I was asked to sell a commercial version of that machine that would convert not to voice for blind people to read to read but would actually convert just to ASCII computer digital form. So That banks could digitize their paper, publishers could digitize and republish old books, lawyers could publish documents to put in a database for research. It was the first time optical character recognition was really used to help in large scale ways, take material and put it into computer readable form. Because again, Kurzweil is products didn't care about type sales. And so my sales territory became New England and Canada. So now I'm flying to a foreign country where I'd never been before as well.</p>
<p>**Michael Hingson ** 25:35
And again, I was fortunate because it all started with the National Federation of the Blind where I had a job. But clearly, I had to have been able to perform the work to be considered as we moved on. And I thought, as I thought about it later, Ray and the staff at Kurzweil must have had a lot of confidence in me to say, we're going to take you from what you were doing and let you sell our most advanced flagship product for companies in New England and Canada. And then I became a sales manager for the company and and also helped in some other product developments that expanded as Xerox took an interest in Kurzweil and decided to buy the company. So I worked with Xerox people. And in 1981, the end of 1981, was asked to move back to California, as Xerox was slowly assimilating the company. And I was asked to work with the West Coast technical people and sales people to integrate Kurzweil into Xerox. So we moved back to California. I met a woman named Karen Ashurst in January of 1982. And we got married in November of 1982.</p>
<p>**Michelle Abraham ** 26:53
Notice that?</p>
<p>**Michael Hingson ** 26:55
Yeah, really well, well, by that time, we both knew what we wanted. We were old enough to know what we were looking for. Yeah, we got along. Well, that's okay. And 39 years later, this November 27, we're still married.</p>
<p>**Michelle Abraham ** 27:08
Congratulations. That's amazing.</p>
<p>**Michael Hingson ** 27:11
And so, again, I know that in some senses, my story is, I don't know, I would say unique. But it's, it shows fortunate circumstances because I was offered a position and then I continued to move on from that. But it's a combination of educating people having the confidence to do it. And, and then making some good choices. And I believe that life is always about choices. And we have options whenever we are confronted with a fork in the road, you know, when somebody once said, you know, with a fork in the road, you can go to the left, or the right. Take your pick.</p>
<p>**Michelle Abraham ** 27:52
Yeah. And it sounds like you really had the confidence to explore new territories and do new things, which is been really great. Now, my question is, yeah, from your parents, which was amazing. You obviously, that's come right from your childhood. And when you were traveling across the country and into Canada. Now, is the accessibility vary? does it vary from, you know, state to state to country to country? Or did you find it was pretty, pretty similar to travel around both of those, both of those countries and throughout the States?</p>
<p>**Michael Hingson ** 28:26
Yeah, it has been pretty similar in Canada and the United States. Over time, I think the laws haven't progressed in a uniform way. In Canada, for example, there isn't as much of a broad americans with disabilities act like legislation, as there is in the US. It's more province by province. But in the US, the Americans with Disabilities Act has limitations. For example, there are battles on a regular basis over websites. The Americans with Disabilities Act says that businesses need to provide so long as it doesn't disrupt the business operation. They need to provide reasonable accommodations to provide access for persons with disabilities, access to the facilities, I should put it a different way to the businesses. It doesn't specify brick and mortar, it just says that the businesses need to be accessible. Universities need to make materials and and what they do accessible. The problem with websites is some organizations have taken the position well, but the ADA was passed before the internet so it clearly can't cover the internet. The ADA doesn't say brick and mortar. And so in court cases, some have said when judges rule Well, the ADA doesn't say it doesn't apply to the internet. The adea doesn't say it only applies to brick and mortar. So of course it applies to the internet and a number of companies have had To comply, some companies have fought. And judges have said, well, the internet really wasn't around then. So clearly the ADA can apply. So it's still a mixed bag, there's a gray area. But the reality is the majority, I think of the judicial system, the majority of people, and in most cases, the majority of what people ought to be doing is to make the internet as accessible. But it but it isn't that way all over. Now there is, for example, a new piece of legislation going into effect has gone into effect in Ontario, but it doesn't go across Canada, and then the Ontario legislation demands accessibility, but again, it's province by province. But in the United States, it still is much too much left up to the courts. And it shouldn't be what it really says is that people with disabilities still are not as included as other minority groups, even though over 20% of people in the United States and in Canada have a disability were not included, like others.</p>
<p>**Michelle Abraham ** 31:13
Wow, that's a huge percentage. Yeah. Interesting. It's interesting how it's varies from different, different places. And if you do envision there being like one, sort of one band of legislation across like North America at some point in your lifetime, that have it all, in one, you know, covered underneath, like kind of the same legislation. So it's the same from state to state?</p>
<p>**Michael Hingson ** 31:40
Well, I think over time, some things will happen. There was an attempt several years ago to create a treaty, and essentially legislation that would more dictate treatment of persons with disabilities. But even people in our country opposed it saying, no other country is going to tell us what to do. Even though the treaty was based on the ADA, the Americans with Disabilities Act, it's still got a long way to go in terms of getting to the point where we truly believe that persons with disabilities should be included. what's ironic about that, is that and I said it before, we all have disabilities, and and to say that my so called disability is that I am blind is, is really creating the limitation based on somebody's opinion. The fact is, your disability is that you need to have the lights on, or you need to have access to sunlight, because you don't know how to function and can't function well, in the dark. And most technology is developed based on the premise that you can see it. Most television is based on the premise that you can see it and I appreciate that. But if it doesn't take into account, providing the appropriate audio information, you lose out as much as I do, what happens at any commercial, what do people do, they get up and they go get a beer or whatever. And in the background, you hear music, and there's a lot of stuff showing up on the on your TV screen. But nobody says what it is. And it's getting worse, where we see more and more TV commercials, where there is no talking or no descriptive talking that tells me what the commercials even about. That's not just true for me, that's true for anyone. Or today, we talk about the fact that people shouldn't text and drive. But society isn't taking advantage of the fact that companies like Apple have built in voice technology in their phones that can read information that comes across the screen. And apple and other companies have not taken to the extent that they should that voice technology to make it truly possible for you to deal with texts without looking at the screen. Right? If you really want to pick on somebody, let's pick on Eon Elan Musk, right, he's got this wonderful Tesla, but it's all controlled with a touchscreen so you got to look at the screen. Rather than keeping your eye on the road. Of course the premise there is you don't need to keep your eye on the road eventually, because the car will drive itself although it's not there yet. But they still should not rely on a visual screen. We get more information from sound than we ever do from what we see and I can make that case all day long.</p>
<p>**Michelle Abraham ** 34:35
Yeah, and this is the 70% of the population is more auditory learners anyways. Exactly. Yeah. Then visual which, by wire podcasting industry is booming like crazy, right? Like I want to talk about a pivotal moment in your life was something that happened on 911. So what are you doing in the World Trade Center on 911.</p>
<p>**Michael Hingson ** 34:56
So still doing the job migration and upgrade path. After Kurzweil was purchased totally by Xerox, we, all the pre Xerox takeover salespeople were invited to leave with thanks for being with us. Your services are no longer needed. Too many companies do that. And I went through a series of jobs. The first one, in fact was I started my own company because I couldn't get a job because people didn't care what my resume showed, you're blind, you could not possibly do what we need you to do. I even had job interviews canceled in advance when someone discovered that I was blind, couldn't say it up front. But we went through all that. And eventually, I went to work for a company in California that in 1996, asked me to move to the east coast to open an office for them, because we did a lot of selling on Wall Street. So I moved to New Jersey. And we started an office, actually in number two world trade. But I was only there a year. And then I was recruited away by another company. And then in 1999, quantum Corporation, which was and is a fortune 500 company, hired me and quantum made the products that people used to back up all of their computer data. So in Wall Street, for example, whenever you conduct any activity, any transaction, any sales, for whatever you did, you have to keep a record of that for seven years, as required by the Securities and Exchange Commission. So quantum made tape backup systems that could be attached to computer networks. And then people could use software to backup all of their data. So quantum did that primarily through resellers, people who bought our products and resolve them. But Wall Street wanted a real live office for quantum in the city. They did business with companies that had offices in the city, it didn't mean that they wouldn't buy from resellers. But they wanted a presence nearby. So we opened an office in October, excuse me in August of 2000. In tower, one of the World Trade Center that we took a year from the time I was hired by quantum, we had an office in New Jersey, but wanted to move it to New York and we finally found a good price and negotiated a great price in the World Trade Center and open the office in August of 2000. So our office was on the 78th floor of tower one I was responsible completely for running that office for hiring sales people getting support people and others involved. And we did all that. So on September 11, we were going to be doing a sales seminar, actually a series of seminars, teaching some of our reseller partners how to sell our products. And so I was in the office pretty early I was in about 20 to eight 740. And a colleague from our corporate office, David Frank was back for the day because he was responsible for the pricing models that we use with resellers and distributors and so on. And so he was going to be there to help deal with pricing and so on. And my job was to run the seminars and to do the actual selling presentations because I would be the the liaison with all of our resellers and, and the distributor that all these resellers actually purchased</p>
<p>**Michelle Abraham ** 38:30
from them like you got to do.</p>
<p>**Michael Hingson ** 38:33
You got to do some teaching. That was that was the plan. Yeah. And so that was what we were going to be doing that day and the seminars were supposed to start about nine in the morning. So I got to the office, and David and some of our early guests arrived about eight we had arranged for breakfast. So people were eating breakfast, and David and I had a few final preparations before the seminar were to start at 845. We were in my office, when the first plane crashed into tower one. It hit 18 floors above us on the other side of the building. So none of us knew what happened. Of course reporters always said and still say sometimes Well, of course you didn't know what happened because you couldn't see it. And I've gotten to the point of being very intolerant of that question because nobody could see it. The last time I checked, Superman and X ray vision were fictitious, fictitious, they weren't real. And when I'm on the south side of a building, and the airplane hits on the north side 18 floors above us, how are any of us going to know what happened? We didn't know. And going all the way down the stairs we didn't know. But I had done something that I didn't actually think about in as much detail as they should have until last year which is I had spent a lot of time prior to September 11 learning about the company. Plex learning where things were literally learning how to get anywhere in the building, I also spend time learning about what to do in the case of emergencies. And spent hours talking to the the fire protection people, the Port Authority, security people learning everything that I could, because I knew that one, I might be the only person in my office if we happen to have an emergency because I didn't want the salespeople in there more than they needed to be. They needed to be out selling. Yeah, we had meetings and so on. But they were out more than they were in. And sometimes I was out with them. But a lot of times I might be in the office alone. And so I wanted to know all I could because I'm not going to read signs that tell me what to do when an emergency and shouldn't. But what happened because of all of that was I developed a mindset that basically said, you know what to do in an emergency, you don't need to worry about it, unless it just falls on you. And there's nothing you can do anyway. But that mindset kicked in when the plane hit the building. And I was able to keep people focused. And as I've learned to call it, I was not blinded by fear. And by that I mean I was not paralyzed, I was not consumed by fear so that I could figure out what to do. I used the fear and concern that I had in a controlled way to heighten my senses of observation, and my thought process processes to be able to deal with whatever was going on. And the result of that was that I realized pretty quickly that whatever was going on wasn't near enough to us that we couldn't try to evacuate in an orderly way. And we did, we went to we got our guests to the stairs. And then David, who got them to the stairs and started them down then came back and we then went to the stairs and started down why the stairs, because in an emergency especially if there's fire, you don't take the elevators because the fire could get into the elevator shafts. It did. But I knew not to take the elevators because of the preparations that I had made and the knowledge that I had. So I got David to take people to the stairs. Then he came back, we went to the stairs and started down. And almost immediately I began spelling an odor. And I realized after about four floors, it was a familiar odor. And what it was was the fumes from burning jet fuel. So that's the first time I knew that there were airplanes involved. And I observed it to other people. And they said, yeah, we must have been hit by an airplane because you're right. That's what we're smelling as jet fuel. Wow. Yeah. But that's all we knew going down the stairs. So, um, but we didn't make it down. I was due to preparation and a mindset. And last year in the pandemic, I realized I've talked about that. So after September 11, I traveled around the country, people would start calling me and saying would you come and tell us your story and speak to us about the lessons we should learn. And that happened because on the 12th of September, I called Guide Dogs for the Blind and they wrote a story and Larry King got ahold of it. And I was invited to be on Larry King Live on the 14th of September for the first of five interviews on Larry's and</p>
<p>**Michelle Abraham ** 43:16
on liking a lot having five times Yeah. Now, over the course of the last like 10 years, or</p>
<p>**Michael Hingson ** 43:23
Yeah, it was actually from 2001 through 2006. But on the last time we were at the show, I said to Larry, at some point, I think I've got to write a book about this. Would you write the foreword? And he said, Absolutely. And so when we did write Thunder dog in 2010 and 2011 with Suzy Florrie. We got ahold of Larry and I said, you know, here's the book, would you would you write the foreword. And he did. He wrote a great forward. I'm pretty glad that Larry wrote that it was a page turner. I like that. But but you know that that helped. And the story captivated and still does people's interest. They want someone to come and speak and for me.</p>
<p>**Michael Hingson ** 44:15
After September 11, I started getting these calls. And I'm kind of going, why don't want want to spend time selling computer technologies and even tape backup products. I love quantum. But there were some challenges there I with some changes in the leadership of the company. But also, if people want to hire me just to come and tell a story and teach them. Maybe that's what I'm supposed to do because I was able to survive. I think that when you face death and something like this happens, you're you're given a choice as to what you want to do with your life. And frankly, I want to always help people. So this was an opportunity to Do that. Also Guide Dogs for the Blind asked if I would come and work for them. And in 2002, I joined guide dogs, but I also started traveling and speaking. And that also helped guide dogs. So I worked for guide dogs for six and a half years, but also started traveling and being all over the country. And then we got a new CEO in 2008, who said, nobody's interested in World Trade Center anymore. So we're phasing out your job. And I said, Okay, well, if that's what you're going to do, then I started my own company to keep doing it. And of course, in 2010, we wrote Thunder dog and 2011. It was published in his first week out, it was on the New York Times bestseller list. And it's been a number one New York Times bestseller. So the concept of nobody being interested in September 11 really wasn't sensible. But that was their choice. But again, it's all about choices. And it's what you do with your life. And for me, I think helping people and teaching people and, and getting people to recognize, maybe there's more to life than what we all think and that we all can make better choices to help ourselves and each others is a good thing. So now I've started to talk about the whole concept of how you deal with controlling your fear in an unexpected life situation. We haven't done as much as I was going to do with that, because there was another change that came along earlier this year. But we do have a website blinded by fear dotnet. And you can get to it also by going to my website, Michael hingson comm slash blinded by fear, and there's an E book about it, we'll be doing some other stuff with it. But in January, I was contacted by a gentleman named shear exceling, who is the was the was an is the founder of a company called excessively ACC SSI ve and he said, we've really looked at what you do. And I had expressed an interest just in other ways about the company because I discovered it when I went to a website, excessive B makes websites accessible. It's a product to help make websites more accessible. And when I discovered the product, I started inquiring about it, I thought about becoming one of their sales partners and just independently selling it. But then the founder called and said, Would you join us and so in January of this year, I became the chief vision officer for accessibility. And I get to help access to be help other companies make their websites accessible, and help them to recognize not only the value of making their website accessible, thus opening it to 20% more of people who they might not otherwise be able to gain access to because their sites aren't usable, but also helping to perfect the message and helping to make the product a better product and so on. So it's a lot of fun. So I still travel and speak and I work with excessive being talked about website access and stuff like that. So I've always like I've always liked to help people and teach. Needless to say, an excessive B is allowed several opportunities to do that. And now we're about to launch our own podcast called unstoppable mindset. That will be part of a group of podcasts that will go out as as an umbrella with an excessive be called excess cast, which isn't really announced and it's still forming. But access cast is a word we can start to use. So access cast will in part be sponsoring the unstoppable mindset, which is a podcast to talk about people who recognize their gifts and in the face sometimes of adversity in the face of fear, or just people who are confident who will talk about what they do, and who also want to help teach make the world a better place. For example, we'll have a podcast coming up in late September early October.</p>
<p>**Michael Hingson ** 49:08
That will be a picture of a lady named Peggy Chong, who is known as the blind history lady Peggy has spent years researching things that blind people have done. She's got an incredible number of stories and books about different blind people up and what they've done. a jazz musician in San Francisco, who I think a number of people have heard of, but they didn't know was blind. Sir David Humphreys who is a blind scientist from the very famous scientists in England in the 1800s, but but he was blind. Dr. Jacob Salatin who was a cardiologist who lost his eyesight and continued to be a cardiologist in Chicago who was blind. A judge in India In their incredible number of stories, so we're going to have her on to talk about some of the stories and talk about her life in general as well. And we'll, we'll talk about web access. But I'm always looking for people who have a story to tell that we can bring on. And so anyone who hears this, please reach out to us at Mike at Michael hingson Comm.</p>
<p>**Michelle Abraham ** 50:25
And we will get that, Michael, Have you always been an advocate for inclusivity and accessibility?</p>
<p>**Michael Hingson ** 50:31
I think I have whether it was formally or not, but especially after joining the National Federation of the Blind, I learned the value of it. One of the things that happened to me growing up and in college was I wanted to get life insurance, and I couldn't, because insurance companies said that if you are blind or have a physical disability, you're a greater risk than others. And so we'll either not provide you with insurance, or we're going to charge you an incredibly high rate just because we think you're a high risk. The last time I faced that was in college, this guy comes to our door, he made an appointment to see me and I didn't say I was blind. Deliberately, he comes to the door, and I answered the door. And he said, I'm looking for Michael hinkson. And I saw I'm like looking since you are, well, you didn't sound blind on the telephone, I can't sell you insurance, I said, Sure, you can well, you're a higher risk. Well, in the late 1970s, the National Federation of the Blind started to work on that project. And the bottom line is that insurance companies do all of their work based on statistics, they decide who's a higher risk based on actual mathematical models and numbers that justify their decisions. As it turns out, they didn't have a single solitary statistic, they had nothing to show that if you're blind simply because of blindness. Or if you have a physical disability just because you have a physical disability, that you were a higher risk. And it took several years, but we got every state in the country to pass a law saying you can no longer discriminate just because a person has a physical disability.</p>
<p>**Michelle Abraham ** 52:07
That's great. What other changes you want to see like that you've you know, obviously been working in this in this area for quite some time. Now, there's obviously some things that the world's not caught up to just yet. What are some things? What are some changes that you want to see in place in your lifetime? Well, I</p>
<p>**Michael Hingson ** 52:23
want to see webaccess. I want the world to automatically recognize and include all persons in what they do to design websites. And it's doable. excessively today is the only scalable product that can allow that to happen. But however people make their websites accessible, they should do it. I want people to to allow us to have access to other technologies. Can a blind person drive a car? Absolutely. Anybody who wants to see that can go to www dot blind driver <a href="http://challenge.org" rel="nofollow">challenge.org</a>. The technology exists to do it today. It's still not street legal ready, but it's coming in isn't an autonomous vehicle. Although that will help. I'd like to see autonomous vehicles because I think that opens up a lot of opportunities. And besides that the way a lot of people drive today, driver errs, I'd rather I'd rather turn it over to the computers, because the way people drive today Forget it, you know. So, but I would like to see inclusion not only in website access, but in, in technology in general. We got to refrigerator earlier this year, and you control it with a touchscreen. And the people the manufacturer said, well, it's it complies with the ADA, well, it doesn't if I can't use it. And there's an app and a Wi Fi module to add to that that may make it accessible, but I'm still not sure. Because I got the module two weeks ago and the app is inaccessible. There's no reason for that. I would like to see the manufacturers of smartphones, man require I'm not going to use mandate because I think that's overused require that at least basic accessibility be included in every app that they allow through their stores. There is no excuse for not allowing access today in every app that that is developed. And the manufacturers like apple in its App Store doesn't do anything to require any kind of accessibility. They say what we do publish guidelines. Yeah, but you and your app store have other requirements that apps need to meet in order to be sold through the store. But you don't do anything regarding access. The iPhone is accessible but it's accessible because they were going to be sued and they they fought off a lawsuit by saying we'll fix it. And they did. So they're 95% there, but they don't do anything about apps in the store. So if I were to sum it up, I would say, in my lifetime, I would like to see us evolve to the point where we don't need to even use the term accessible, because inclusion will be automatic and part of our mindset.</p>
<p>**Michelle Abraham ** 55:25
Love that. Yeah, that's a that's a great thing to be able to. I see that could be something that could be coming down air, you know, in our lifetime, for sure is something that anything, that's a great thing to be able to aim for. Now. Just a quick question for people who don't know, what it takes to make a website accessible. What what are a couple things you can just say real quick? What are a few things that need to happen in order for a website to be accessible?</p>
<p>**Michael Hingson ** 55:52
Well, first of all, access a B is inexpensive, it's $49 a month, and it keeps the website accessible to a very large degree, the kinds of things that excessive B does. And the kinds of things that I would say websites need to do is they need to recognize the the necessity of someone wants to use a keyboard. So how many websites have you gone to where you mouse over a list, and as you scroll down the list, the screen refreshes to show whichever item you're highlighting, that doesn't work with a keyboard because as soon as I go to the list and start down to the first one, before I can get to the second one, the screen is refreshed and the list goes away. I need to be able to see the whole list. I need to have links labeled so that I know what a link is. I need to see menus, and menus need to verbalize and those are all things that can be done. The reality is websites can be fully inclusive today. Totally 100%. inclusive. Yeah, but mostly 30. Yeah, the technology exists. But either it's too costly. Because most websites are made by small enterprises that don't have a lot of money. That's where access to be helps. But also, many websites and websites developers don't know anything about access or inclusion. It's not part of their mindset or their lexicon.</p>
<p>**Michelle Abraham ** 57:18
Yeah. And so how is it in your, in your opinion? How is it gonna have to change to get the accessibility on the top of people's minds moving forward in the future?</p>
<p>**Michael Hingson ** 57:28
It's education, I think it would help if we had tougher laws. It is true that if you don't make your website accessible today, you can be sued. The ADA is enforced and enough courts have said that essentially by by ruling in favor of website accessibility requirements for a particular site that you can be sued. That's not the reason for making your website accessible, or it shouldn't be you should do it, because it's the right thing to do. But it is a reality that websites need to be made accessible and they can be and it will help prevent lawsuits. But more importantly, it's the right thing to do, as I said, so people need to think about it. That's in part why we're starting the podcasts because I want to educate people about inclusion in general, I want people to not be afraid of blindness. In in past years, the Gallup polling organization has surveyed the fears that people in the United States have. And for many years, one of the top five fears was blindness. Because people grow up thinking that eyesight is the only game in town. And it's not. So it's it's an educational process. But I do wish Congress would adopt more stringent legislation mandates requiring, again, mandating overused requiring that that there be true inclusion, whether it's making products, whether it's website accessibility, whether it's being able to use things, there are blind diabetics, right? who use insulin pumps, but I can't read the screen on an insulin pump, it's very difficult for a blind person to be able to, to measure and set up that much less get the information if there is something that needs to be changed or addressed. can be done with an app with more recent pumps. But again, the app has to be accessible and stay accessible. So there's a lot of education, but there's a lot that Congress could do to address the issue. And meanwhile, we make inroads with accessibility and, and again, I think we're in a great position because of the fact that the system is scalable. And by that, I mean for example, as has happened a number of times in the past several months, somebody emails me and said I had a website that I went to that used excessively and Couldn't do something. Can you fix it? And I and other people went, and we discovered that in reality, there was a problem on the website. And when accessibly fixes the problem for one website, because it's cloud based, it suddenly fixes it for every website. So anyone else that use the same technology got the fix?</p>
<p>**Michelle Abraham ** 1:00:22
Oh, that's awesome. And so now SSB is become a partner of yours. And,</p>
<p>**Michael Hingson ** 1:00:29
now its a company that I work for. Yeah, yeah.</p>
<p>**Michelle Abraham ** 1:00:31
And so now you're in the podcast that's coming out. The hope is to have more education around accessibility and inclusion. And so tell us before we let you go, some things that you're hoping to, to have happen with your podcast, tell us a little bit about more about the podcast, what we can expect from me. And I know it's sad, it's it's a been an awesome project to work on with you. So tell us a little bit more about it?</p>
<p>**Michael Hingson ** 1:00:56
Well, I don't want to try to help create more of a climate of inclusion in the world. I don't use diversity, because diversity, very rarely, if ever, includes people with disabilities. So I think inclusion is a more relevant term. I want to talk about that I do want to talk about access. But I also want to talk and, and interview people who have had other unexpected things in their lives or who have had things happen to them, and learn how they've dealt with them. And what lessons Do they have for all of us, because a lot of that will tie back to anything that you do daily with disabilities. But it isn't just a podcast about disabilities, it will be in large part. But it's also really unstoppable mindset, a mindset that some people adopt, that says we can succeed and overcome things that others are afraid of. Why are they able to do that? And what lessons can they help us teach others so that more people will, for example, not be so afraid of the pandemic, but learn how to better deal with it, and recognize the value of certain things that we probably should do just to remain more safe. And it isn't to say, don't respect this disease, it's here, and it is something that we definitely need to respect the existence of, but we also do have tools to deal with it. What happens if there's another September 11? people going down the stairs? How is it that we keep people calm in unexpected situations in their lives? What have some people been able to do? How do people with disabilities deal with that? How come some people with disabilities are successful, and others are not, which are probably very straightforward ways of getting to that same thing. And so that's why we will deal with access and inclusion. But it's not just about that, we will deal with the with the web accessibility gap, the fact that out of the 380 websites created every minute in the United States, only 2% become accessible. Or in that goes worldwide, but I'll use the United States statistic but it's about the same wherever you go. We're not inclusive, and we can be</p>
<p>**Michelle Abraham ** 1:03:20
Yeah, that's amazing. I love you know, I love i'd love looking forward to hearing more of the episodes that you have created on the podcast and more of the people you know, that have stories to share about this and their experiences and just you know, the education that's needed around, you know, attitudes around, you know, inclusion and you know, accessibility I love that you know that this podcast is going to help change lives. It's going to help make an impact on people and it's going to help people change their attitude and their and their belief system around what's possible. And I love your limitless mindset. It's a very inspiring, Michael. And I want to thank you for being here with us today. Your story is really inspiring. It's really insightful. And it's really, it's, it's one that I look forward to sharing with our audience all over the world as well.</p>
<p>**Michael Hingson ** 1:04:10
Thank you and I hope people will go by thunder dog. Larry King said it's a page turner I'm not going to dispute it. But I do hope people will get it. It's available wherever books are sold. Barnes and Noble sells at Amazon sells at a time to Audible. We wrote another book called running with Roselle which is more for kids about my growing up and rosellas growing up but more adults by a thing kids so it's it's available from Amazon as well. If people want to tell a story I'd love to hear from them and I gave my personal email address later but they can also reach out to contact at Michael hingson calm. So contact at m IC h AL h i n g s o n calm. Love to hear from anyone who has a story and wants to tell it on the podcast because we're not going to limit our ourselves to disabilities. But whether you have a disability of the conventional kind or your light dependent, we want to hear from you anyway, if you think you have a story that we should share, and I'm really excited to be doing the podcast and being able to help access a be make the world a more inclusive place as well.</p>
<p>**Michelle Abraham ** 1:05:21
Yeah, that's so awesome. Well, thank you so much, Michael, make sure our audience listening to go check out Michael's website, Michael Hanson comm you guys can grab his books, any place that sells books, but you can also get it right from the website as well. And any last words for us, Michael, before we let you go</p>
<p>**Michael Hingson ** 1:05:37
real quick, if you want to learn a little bit more about accessibility, and so on, go to access a B's website, www dot excessive, be calm. www dot ACC e SSI, b <a href="http://e.com" rel="nofollow">e.com</a>. While you're there, there's a tool called Ace AC E. If you click on the link for Ace, you can actually go in and check any website. So if you want a website, plug your website in, an ace will tell you how accessible it is. So you can see how much work there is that needs to be done. You can go to my website or excessively his website and actually see the product in action as well. And I emphasize that because again, I'm wanting to really make sure that we deal with inclusion. But Ace is a great tool because you can see just what your website does, what it doesn't do and what it needs to do that it doesn't do today.</p>
<p>**Michelle Abraham ** 1:06:27
And accessories got the quick solution that will help us change that I write so it can be more inclusive for everybody.</p>
<p>**Michael Hingson ** 1:06:33
And for the things that excessive B doesn't do. There are a number of ways that excessive B can help you address those two. So, you know, looking forward to helping people make the world more inclusive.</p>
<p>**Michelle Abraham ** 1:06:43
Absolutely. We have the tools and the technology. There's no reason not to right here, right? Haha. Awesome. Well, thank you so much. Thank you. Such a pleasure having you on. And we look forward to speaking with you again. Now, thank you,</p>
<p>**Michael Hingson ** 1:06:58
bye.</p>
<p>**Michael Hingson ** 1:06:59
Well, I hope that you found that interesting and enjoyable and informative. You know, there are a lot of things that one can say about the whole concept of philosophy of blindness. And we'll talk more about that. in future episodes. It doesn't matter so much if it's blindness or some other disability or any difference. But there are basic philosophies. And there are basic lessons that we all should learn about difference. This podcast, the unstoppable mindset is all about discussing with people how they have overcome some of their own challenges and fears and have they have demonstrated that they are in fact unstoppable. I hope you'll be with us in future weeks, and that she'll visit Michael hingson comm slash podcast to learn more about the podcast episodes that we've already played, and some of the ones coming up and that you'll possibly want to be a part of it. If you would like to reach out, feel free to do so. And I'd love to learn more about you and possibly feature you on a future show.</p>
<p>**Michael Hingson ** 1:08:12
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week</p>]]></description>
<itunes:title>Mike Hingson Gets Grilled</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/71446150-71b6-486f-b0a6-44c4d9e978db.mp3?source=rss&amp;ext=asset.mp3" length="47966112" type="audio/mpeg" />
<itunes:episode>3</itunes:episode>
</item>
<item><title>Episode 2 – Moving from Diversity to Inclusion</title>
<guid isPermaLink="false">https://pinecast.com/guid/a815f590-a384-4ba2-8629-9b846d757388</guid>
<pubDate>Fri, 08 Oct 2021 17:02:00 -0000</pubDate>

<itunes:duration>00:59:49</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/3a6f5109-a69b-455b-a1b1-ef8d1c97b87b/Unstoppable_Mindset__2_.jpg" />
<description><![CDATA[<h1></h1>
<p>Every day we read and talk about Diversity. We hear how our population is diverse and how we must work to understand and accept our diversity. As we discuss our diverse population, we consistently leave out persons with disabilities. We talk about different racial and ethnic groups, people with a variety of different sexual orientations and we discuss the need for equality of women. However, persons with disabilities are left out of the conversation. In this podcast, Mike Hingson, a thought leader on the inclusion of people with disabilities, takes up the topic of inclusion. You will discover just how often the rights of persons with disabilities are subverted throughout society.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit: <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p><strong>accessibe Links</strong>
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p>Transcription Notes</p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:19
Welcome to Episode Two of unstoppable mindset. Thanks for joining us. I hope that you were able to listen to last week's episode. And if you weren't, please go to <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> where you can listen to that episode as well as just signing up for information about any of the podcast shows that we will be providing and all things podcast for unstoppable mindset. Today we're going to talk about the concept of moving from diversity to inclusion. So why do I talk about that? Why do I bring that particular title into it? Well, it is the title of a speech that I gave in 2019. And you will be hearing that speech in just a few moments. But if you think back to last year's presidential campaigns, if you look at the news today, and the discussions about various groups who are being disenfranchised, in one way or another, you hear about all this diversity in all these diverse groups, but you don't hear about disabilities, we who are blind, who happened to be in wheelchairs, who happened to have any other so called disability are not generally included in those topics of discussion. And there's no reason for that, except people still fear disability. I don't like the term disability By the way, but I haven't come up with something better, differently abled, and other kinds of things like that are just hiding the reality. And I'm not differently abled, I'm just as able in the same way as everyone else. I may not do tasks the same way. But I'm not differently abled, I have what society tends to call a disability. And until someone comes up with a term that doesn't strike hearts, or I shouldn't say doesn't strike fear into the hearts of people, then I'm going to accept and use the term disability. And I'm going to use that term to try to get the fear out of being stricken into the hearts of people. The reality is, just because I happen to be different in the way that I have some sort of so called disability, that doesn't really matter. I still can do the same things that most people do. I don't do them the same way. But we don't talk about that we're afraid of it.</p>
<p>**Michael Hingson ** 03:49
Our president, our Vice President, don't talk about disabilities regularly. We see so much of a discussion about other kinds of minority groups. But we're not included. And we should change that. I was at a conference this week where we talked about accessibility and disability. So it was all about dealing with the whole concept of accessibility, about websites about universal design, about how artificial intelligence is helping to create better access, so many different topics, all about disabilities. And no one was afraid to talk about it. They're one of the speakers was actually from the administration. And and he talked a little bit about the fact that we need to have more of a conversation about disabilities and everything that we do. And when it came time for questions and answers, I asked him what the administration was going to do about that, and how the administration was going to step up the level of conversation. Well, the answer really was kind of innocuous, and he didn't really Make any commitments as to how the administration would be able to do it. And that's so very frustrating because my response to that would be, why isn't President Biden or vice president Harris or anyone else, just including disabilities in the conversations, when they talk about some of the different disenfranchised groups, we hear a lot about what's happening with race, we hear about LG, bt Q, and so on, but we don't hear about disabilities, why it's easy to include us in the conversation. It's easy to raise the level of awareness or at least start to raise the level of awareness by putting us in the conversations and including us regularly, Then, and only then, when we start to see some people like our president and vice president, Attorney General and others, normally, including us in the conversation, then and only then are we going to really see a change in how we're included. Well, enough about that. Let me let you listen to the speech and then we'll come back and again, the title of the speech, as you will hear is moving from diversity to inclusion.</p>
<p>**MC ** 06:16
Okay, we're going to go ahead and get started. Thank you all for coming today. We do have a little housekeeping to do first, I know they're not here, but I would like to apologize to the other presenters during this hour for having to be pitted up against our speaker today. I would like to introduce to you a scholar, comedian, a gentleman. And I don't have all the facts, but I hear he's blind. When are you introducing Michael Hingson?</p>
<p>**Michael Hingson ** 06:52
Well, with all those things, he said, I was wondering when he was going to introduce me and said but Okay, so I want to welcome you to our class on quantum mechanics this afternoon. Today we are going to discuss the Heisenberg uncertainty principle and its impact on the relative behavior of cats in the 21st century. I'm really honored that all of you came and we'll try to make this interesting for you. I want to start with a video. Some of you may have seen this before. But let's start with it. And then we will get into our discussion. And it will be a discussion of moving from diversity to inclusion. So here's a video for you to watch.</p>
<p>**Video Narrator ** 07:36
There's trouble brewing at smart world coffee in Morristown, New Jersey. These two women are trying to apply for a job opening in the kitchen.</p>
<p>**Coffee Shop Owner ** 07:46
Are you here for coffee, or</p>
<p>**Applicant #1 ** 07:48
no, Job application?</p>
<p>**Video Narrator ** 07:50
Only to find out it's not open to everyone.</p>
<p>**Coffee Shop Owner ** 07:54
I noticed you were signing.</p>
<p>**Applicant #1 ** 07:55
Yeah. That's right. We're deaf.</p>
<p>**Video Narrator ** 07:59
And because of that the manager rejects the application.</p>
<p>**Video Narrator ** 08:07
what he's doing isn't just unfair, it could be illegal.</p>
<p>**Coffee Shop Owner ** 08:12
I'm not gonna hire a deaf person. I'll just let you know now. So we'll save you some time. I mean, your deaf. It's gonna be really hard here to work here.</p>
<p>**Video Narrator ** 08:21
It's the kind of thing that usually happens in secret behind closed doors. But we're putting this discrimination setters stage right out in the open. To answer the question, what would you do?</p>
<p>**Video Narrator ** 08:36
The bias barista, and the deaf applicants are all actors. Hannah Warrick and Maya erielle. Attend the National Technical Institute for the death in Rochester, New York. With more than 1500 students. It's the second largest college for the deaf and hard of hearing in the country. The school helped us develop this idea for the scenario. Students there say finding equal opportunity in the workplace is a big challenge.</p>
<p>**Hannah Warrick ** 09:06
Let me count on my really fantastic Botha to have a really keen understanding of what it means to be a deaf person how to work with deaf people, but at the same time, there are others who should not want to thin or open themselves up to that.</p>
<p>**Maya Arielle ** 09:24
It would be nice for them to think about what what is it like to be a deaf person? I mean, how would they like to go into a place and want to apply for a job and then be discriminated against just because of who you are.</p>
<p>**Video Narrator ** 09:35
Jerry Buckley is the president of MTI D.</p>
<p>**Jerry Buckley ** 09:40
When the President Bush signed the Americans with Disabilities Act, many of us hope that would be the last barrier. What we found out though is that attitude, no barriers were still there, that we have much work to do to educate people.</p>
<p>**Video Narrator ** 09:57
Back at the coffee shop, our cold hearted Manager is busy building his own barriers.</p>
<p>**Coffee Shop Owner ** 10:03
I know I fill out the application, but I'm going to be honest with you, I'm probably not going to hire you.</p>
<p>**Video Narrator ** 10:11
Remember, it's not a question of communicating with customers. This is a kitchen job.</p>
<p>**Coffee Shop Owner ** 10:18
Sure you want to work here?</p>
<p>**Applicant #1 ** 10:19
Yeah, it's a kitchen job. Right,</p>
<p>**Coffee Shop Owner ** 10:21
right. Can you hear me?</p>
<p>**Applicant #1 ** 10:24
I can't really hear. But I read lips.</p>
<p>**Video ** 10:26
You read lips?</p>
<p>**Applicant #1 ** 10:27
Yeah,</p>
<p>**Video Narrator ** 10:28
it's easy to read the look on Kristen gobies face as she watches and growing disbelief.</p>
<p>**Coffee Shop Owner ** 10:34
I just don't think this is the right place. Like if I yell something to the kitchen. You can't hear me.</p>
<p><strong>Video Narrator  </strong>10:42
But the manager ignores all those daggers. Christian shoots his way,</p>
<p>**Applicant #1 ** 10:47
so I shouldn't even bother with this.</p>
<p>**Coffee Shop Owner ** 10:49
I'm not saying that. I'm just saying I'm not gonna hire you. I can fill it out now. Sorry. Sorry. Is this yours? Ma'am?</p>
<p>**Video Narrator ** 10:57
Coffee isn't the only thing steaming as Christians storms out. The manager played by both male and female actors continues serving up the discrimination.</p>
<p>**Shop Owner #2 ** 11:08
We can't hire you.</p>
<p>**Video Narrator ** 11:10
Many customers are right next to the action.</p>
<p>**Coffee Shop Owner ** 11:13
Yeah. But if you can't hear me, how are we going to communicate?</p>
<p>**Applicant #1 ** 11:16
You can write stuff down, like make a list there.</p>
<p>**Coffee Shop Owner ** 11:18
But what if I need something done right away.</p>
<p>**Video Narrator ** 11:20
But most don't openly object.  A few do stand up to the discriminating manager. But the most surprising reactions come from three customers with something in common. They work in recruiting and human resources,</p>
<p>**HR Patron ** 11:46
human resources, let me give you a piece of advice.</p>
<p>**Coffee Shop Owner ** 11:48
Yeah,</p>
<p>**HR Patron ** 11:48
I probably wouldn't have done that.</p>
<p>**HR Patron #2 ** 11:50
you cannot say that.</p>
<p>**Coffee Shop Owner ** 11:52
I want to be honest with</p>
<p>**HR Patron #2 ** 11:53
you can't say that. And we can't handle it like that you can come after you can't discriminate.</p>
<p>**Coffee Shop Owner ** 12:00
If only they had stopped right there, these hiring and firing experts would have been heroes, but they didn't listen to the rest of our hidden camera recording. And you'll see why we're not showing you their faces.</p>
<p>12:15
I probably wouldn't have done that. Only because because when you think about it, everybody has rights.</p>
<p>**Coffee Shop Owner ** 12:23
So let her fill it out.</p>
<p>12:25
I just probably would have let her fill it out in your writing note on the back and say not a fit.</p>
<p>**Video Narrator ** 12:31
That's right, the outrageous advice from human resources. write a note on the back of the application that the deaf girl is not a fit. Now listen carefully to this recruiter,</p>
<p>**HR Patron #2 ** 12:43
I mean recruiting you can handle it like that you can come after you can't discriminate, just accept it and don't call handicapped people they have no rights and anybody that you have to just accept your application. Just don't call.</p>
<p>**Video Narrator ** 12:59
Just don't call as they continue talking to the managers. Some might wonder if it's discrimination these employment experts disapprove of, or only open discrimination.</p>
<p>**Coffee Shop Owner ** 13:17
So it's not a problem to not hire her because she's deaf is just saying it out loud to her.</p>
<p>**Video Narrator ** 13:26
He did tell the manager that the owner might want to try out the deaf applicant. Still, in the end, it's not a recruiter or someone from human resources. Who takes the strongest stand of all, it's a guy just taking a coffee break. A man who's heard enough,</p>
<p>**Coffee Shop Owner ** 13:44
because you can fill out the application. Feel free to fill it out. I can't stop you from doing that. But I'm just trying to be honest with you.</p>
<p>**Coffee Shop Patron ** 13:51
That's absolutely discriminatory.</p>
<p>**Coffee Shop Owner ** 13:53
If she can't hear me, though, she's</p>
<p>**Coffee Shop Patron ** 13:55
really shocked. And if this is the case, I'm not bringing my business back here. I'm telling you,</p>
<p>**Coffee Shop Owner ** 14:00
I, I understand</p>
<p>**Coffee Shop Patron ** 14:02
You basically said I am not hiring a deaf person. You're not saying I'm not hiring a person that's not qualified.</p>
<p>**Coffee Shop Owner ** 14:08
I'm just trying to be honest with you.</p>
<p>**Coffee Shop Patron ** 14:10
I can appreciate that, sir. But I don't see how you expect things to change in the country, when no one will give anybody a chance. It's an affront, it's an affront to America, or you</p>
<p>**Coffee Shop Owner ** 14:21
can't she can't hear.</p>
<p>**Coffee Shop Patron ** 14:22
So what?</p>
<p>**Video Narrator ** 14:23
Hannah and Maya catch up with him outside.</p>
<p>**Maya Arielle ** 14:27
I really felt so great when you jumped in and tried to help. Thank you so much just for your willingness to do that.</p>
<p>**Video Narrator ** 14:38
You wanted to hug him?</p>
<p>**Maya Arielle ** 14:39
Yeah.</p>
<p>**Video Narrator ** 14:40
What message do you have for people who didn't say anything?</p>
<p>**Maya Arielle ** 14:44
What I would say to those people, is that if you feel that you want to say something, please say something</p>
<p>**Video Narrator ** 14:51
that would be giving you a voice.</p>
<p>**Maya Arielle ** 14:55
Absolutely. That's right.</p>
<p>**Video Narrator ** 15:00
And so as they continue their struggle for equality at work, this reminder to all of us in American Sign Language from students at the National Technical Institute for the Deaf, what would you do?</p>
<p>**Michael Hingson ** 15:17
And there you go. I deliberately call this presentation moving from diversity to inclusion, because as I mentioned this morning, diversity tends not to include anybody with disabilities, it doesn't happen. Over the past year and a half or two years, we have seen any number of situations where there has been discussions of discrimination against women against different races, and so on. And all of that is appropriate to discuss, and all of those battles are absolutely appropriate to fight. But what we never see in all of those discussions, is how anyone with a disability is included in those same battles. If you watch the television show in the dark, which is a new show that I think wb is putting out, it's not a blind person playing the, the woman in the show, it's a sighted person, all they have a blind consultant, but they couldn't find any blind people they say, who could be an actor in the show. I know that, for example, they did not consult with the major consumer organizations of blind people. I have had conversations with people in the movie industry about blind people acting in films. And the comment that is made is well, but the problem is that they're not necessarily qualified to do it. And my question, when I hear that is why have you, for example, tried to find someone, have you included blind people and I'm going to talk about blindness specifically, although it could apply to other disabilities, but I think there is more of a track record of by blind people being excluded in the movie industry. Then in other persons with disabilities. There are people in wheelchairs who have played all in films and so on, although a number of those parts have been played by people not in wheelchairs, they play people wheelchair, quote, bound people. One of the ones I think of most is Raymond bird playing and Ironside's years and years ago, and others and sometimes it happens with deaf people. There is a deaf actress that I know of, and I'm sure there's well there are more than one but Marlee Matlin is, is certainly death, but you don't hear about blind people being included. And the reality is, it won't change until society recognizes that the disability isn't the problem. It's their attitudes. I want to read to you something and again, this is from Dr. Tim brick I mentioned earlier and it is something that is about blind people. This is from an address given by Dr. Tim brick, are we equal to the challenge, and it was delivered at the 1967 convention of the National Federation of the Blind one year before he died of cancer. And Dr. Tim Brooks says, the blind have a right to live in the world. What a concept, the right to live in the world. That right is as deep as human nature as pervasive as the need for social existence, as ubiquitous as the human race, as invincible as the human spirit. As their souls are their own. So their destiny must be their own. their salvation or failure lies within their own choice and responsibility. That choice cannot be precluded, or pre judged. Those lives cannot be pre determined or controlled.</p>
<p>**Michael Hingson ** 19:36
And Dr. Tambora made those comments to talk about the fact that we have the same as blind people or any person with a disability, the same right to live in the world as anyone else. And that was what those three HR people I told some of the HR people outside I was gonna probably be in Trouble, sorry. But that is what those HR people were challenging and what they were really saying, they don't truly believe we have the same right to live in the world. They were saying ultimately, that we don't really have equal status with everyone else. If they truly believed that we did, they would never have given the advice that they did to the actor barista. And that is what inclusion is all about. Diversity has already moved on and not included us. So it is time that we really talk about the concept of inclusion. And as I said to all of you this morning, you are on the front lines, because you are in schools, teaching children, teaching other adults, and hopefully taking this stand to say, we truly believe in inclusion. And it is true that not everyone has the same capabilities as everyone else. But if we're going to talk about developmental disabilities, for example, let's talk about every politician in Washington somehow they take dumb pills, I'm not sure what it is. But when they go to Washington, they do something to dumb down. That has to be the case. But the bottom line is that we have to demand higher criteria and higher expectations. For every person with a disability, it doesn't necessarily mean that every person with a disability is going to be able to do every single job. Just like every sighted person or every so called person with it and who is not one with a disability can do every job. Most people wouldn't even have the first clue about what Schrodinger equation and Heisenberg's Uncertainty Principle are all about. I do. But I got that training.</p>
<p>**Michael Hingson ** 22:01
Many people don't have the courage to step out of of their own comfort zone in their own environment. When I lived in New Jersey, I knew people who live within 10 miles of New York City, who were adults, and had never ever been to the city and never wanted to go because they didn't want to be in that environment. They were afraid to go. My wife on the other hand, growing up in California, being in a wheelchair driving all over the place one day had to drive me into New York. It wasn't her first time. But it was one of the first times that she drove us into the city. We came through the tunnel and came out at 40 a street turn left to go north. And I said you realize that we have to turn on 41st Street. And she slammed on the brakes, turned all the way across five lanes of traffic and made it right onto 41st Street and is very proud of the fact that she did it with a single person honking their horn at her. She arrived with a far as a driver. My wife had the courage and has the courage to take those steps. My wife was very much involved in as I was the International Year of the disabled year many many years ago in terms of helping to celebrate it, helping to assist people and celebrating and, and so on. We both in various ways we're involved in a variety of efforts to deal with various issues regarding persons with disabilities. And not everyone can do that. I've spent time in Washington debating with congressional types, and others about issues concerning persons with disabilities. One of the more recent issues regards the fact that under the Fair Labor Standards Act in this country today, section 14 C, which created sheltered workshops, says that you can pay a person with a disability if you can prove that they can't work as competitively as anyone else, you can pay them less than minimum wage. When that act was formed in 1938. The rule was you could pay no more no less than 75% of minimum wage because workshops were set up to be training institutions. All over the years since 1938. Workshops organized themselves loosely together and got the law changed originally so that the floor dropped from 75% to 50%. Then it went down lower to the point where today, the floor is at zero. And there are people who have disabilities including some blind people who get zero. And they work at the sheltered workshops. I know of college graduates who are blind who couldn't find a job and their departments of rehabilitation, put them into sheltered workshops, where they're getting paid to $2.50 $3 an hour to do the work that other people get paid much higher salaries outside of the workshop environment and Of course, the workshop owners say but, you know, we don't want them to lose their SSI. These workshop people are the same ones who created their workshops as 501 c three nonprofit organizations and solicit donations to help fund the workshops. They get special subsidized contracts under the the federal government programs, including what is allowed under Section 14 C, and they have developed ways to make sure that their workers can't possibly do the job so that they can get the exemptions to pay people less than minimum wage. And they get guaranteed contracts, they have ways of triple dipping these owners or managers of these workshops to get six and seven figures, while their employees may get 20 cents an hour. It happens today. It happens because people with disabilities are not included in society. And and it are not viewed as having the same rights as everyone else. It won't change until all of us take a stand and say, yes, it doesn't matter whether someone has a so called disability. I don't like the term disability. But you know what, it doesn't really matter. It's just a word. And it doesn't necessarily mean in competence or a lack of capability. It is just one way that people describe a subset of society, just like people who are left handed are called left handed and it describes a certain segment of society. And in the past, there were times that people who were left handed were viewed as less competent, or certainly had problems that normal people in society don't have.</p>
<p>**Michael Hingson ** 26:46
The fact is that we collectively have to make that change. And I'm challenging you and putting the pressure on you to say you are part of what that change has to be. Jimmy Carter, former President Carter once said, We must adjust to changing times while holding to unwavering principles. And if the Declaration of Independence and the Constitution mean anything, then those principles must include all persons. All of us have the right to life, liberty, and the pursuit of happiness. And as the Declaration of Independence says, I'm not trying to be sexist, all men are created equal. But we really know that that means all persons are created equal in today's society. We have to change it. And it won't change unless we take some stands and make those changes occur. I know it's a tough job. I told you all this morning about my parents who took some stands regarding me and being blind. But I also there are a lot of parents who won't do that. I don't dare let my child go out on their own. They're blind. After all, how could they ride a bike, I rode a bike when I was growing up. I wrote it all over the neighborhood. Let me tell you a story about riding my bike one day. So there I was out riding my 20 inch bike I was seven years old right now all around the neighborhood having a good old time, right? going anywhere I wanted to go going up Stan Ridge Avenue, going over to Third Street East going, going west to Glen Raven, and two Second Street and all that riding all over the place. In many days, I would ride my bike to school to yukka school, but I was in the first second and third grade. Well, second third grade because I didn't have my bike when I was in the first grade, but riding my bike to school along with my brother riding his bike, and we had a good time doing that while I was out riding my bike one day. And I came home after being out for a couple hours having fun and just doing what I did. And as I walked in the door after putting the bike in the garage, the phone rang. My father picked up the phone. By the way, if you bought Thunder dog, you'll see this story in there. It's still one of my favorite stories. My father picked up the phone said hello. And here's the way the conversation when I picked up from his side and what he told me later. So he answers again and he says hello. And this guy says I'm calling about your kid riding his bike out on the street. And my dad said, Okay, what about it was out riding his bike? And my dad said, Well, yeah, all the time. What's the problem? No, no, I'm not talking about the older kid. The one that can see I'm talking about the blind kid. He was out riding his bike. And my dad said, Well, yeah, what about it? Well, but he's blind. Yeah, he's out riding his bike. Yeah. What about it? bass blind? My dad said, Did he hit anyone? Well, no. Did anyone hit him? No. Did he? Did he pass cars? Or did cars come down the street? And did he have any problems with any of them? Well, no. Did he hit any Park cars? No. Did he get hurt in any way? Well, no. Well, then what's the problem? The guy hung up. He could not deal With the fact that there was a blind child riding a bike out on his Street, I was in 1957. Let's fast forward to 2000 well to 1997. My wife and I moved to New Jersey. And we joined the Cranford United Methodist Church. And we went to the first yearly meeting of the church with the essentially the meeting of the corporation. And during the meeting, they talked about one thing and another. And they finally got to the fact that they were very interested in making accessible restrooms available at the church. Right now. They had a very steep ramp, it had a slope of probably about 45 degrees. So it was certainly not something that was truly accessible, you had to fold it down, and then go down the three steps on this ramp to get to the fellowship hall unless you walked all the way around, outside and in which didn't work well and snow. And there really wasn't an accessible restroom down there, there was something that kind of served as one but there wasn't. And they were very concerned about wanting to make accessibility possible in the church. And they were proud of the fact that in the last 10 years, they had raised $10,000, toward making accessibility possible 10 years to get $10,000, which wouldn't even be enough to probably get functioning legitimate, approved architectural drawings. However, they were very excited about that. And my wife spoke up and said, What are you guys doing?</p>
<p>**Michael Hingson ** 31:38
Well, we want accessibility. We want accessible restrooms, not with $10,000. You know, what are you going to do about that? Well, we're working on it. And my wife said, Look, you guys, we need to get true accessibility in the church. Let's start a fundraising campaign. Well, they wanted to put her in charge of it, of course, churches, and everybody always wants to do that. So they, they discussed it one side up and down the other and so on, and my wife agreed that she would be part of it, but only if some of the other leadership in the church would be involved. Within three months, they raised over $100,000 in pledges, and they actually started getting the money in and they began work on the accessible process. It included making elevators that would go from the congregational. Well, from the main church, the synagogue, that not synagogue, but from the main church down to fellowship hall where they wanted to put the accessible restrooms, and they started, the first thing they did was to make some accessible pews in the church. And the way they did that was they cut a couple of sections out of a couple of the pews in the middle of the church so that people in wheelchairs would have a place not off to one side, but right in the middle of the place to sit with everyone else. As that process started some of the old guard in this Cranford United Methodist Church that was nearly 150 years old, started taking exception to cutting up their pews a little bit. And they called the fire marshal. They call it the fire chief in Cranford. And they said, they're messing up our church, they're cutting up the pews. They're putting the possibility of people in wheelchairs sitting in the middle of the church. And if there's a fire, how are they going to get out? Well, there was one accessible way to get out. But to go out the front of the church, you couldn't because it was down steps. And the fire marshal said, well, sounds pretty serious to me. You know, we need to deal with that. The pastor wouldn't confront the fire chief. Some of the other people on the committee's wouldn't confront the fire chief. So finally, my wife decided if you guys aren't going to do it, I will. And she called up the fire chief said, I understand you've had some complaints, can we talk about it? And he said, Sure. Here's the problem. If you want to get out of the church, you're in your wheelchair, how you going to get out if the exits blocked? And my wife said, Well, if you're going to shut the church down and stop our efforts for doing that, are you going to go to the local Pathmark grocery store that has only one accessible exit and you're going to close it down? Well, no, we've approved it. Yeah, exactly. Right. And the fire marshal said, but you know, how? How are you making sure that you're obeying all the architectural rules? Do you have an architect drawing up all the drawings? Do you know the name Ron Meeks, sir? Yeah, he's the architect for the city. Yeah, he's also the guy that's doing our drawings Hello. The people couldn't tolerate a person in a chair being in their church. It got worse. The church had a Boy Scout troop. And as the elevators started to go in some of the exits that people would normally use to go into fellowship hall directly from the church were blocked. So they had to go outside and walk around just like people in wheelchairs. had to do. And one day my wife was confronted by one of these people saying you are messing up our church, and he and we have a scout dinner coming up, you better have this cleaned up by the time our scout dinner comes. Where's the priority? Where is their true belief in God, much less Anything else? Folks, it happens today. There are constantly blind couples who have children who are challenged by departments of family and social services. And there are attempts and sometimes successful ones, at least for a while, take take children away, because the presumption is blind couples cannot possibly raise children. It takes battles in the courts to change it. And they go on today, I'm only telling you all this, and I'm only talking about this because I want you to see that this is an ongoing problem. And it isn't going to change. Until we start having discussions. I'm looking forward to getting home. And watching the view we watched the view every every day or most days, a lot of fun will be is is a hoot. And all those people are last month Ace celebrated Spanish Heritage Month, gonna be interested to see if they're doing anything about the fact that this is blindness Awareness Month meet the blind month and nationally built national disabilities Awareness Month.</p>
<p>**Michael Hingson ** 36:28
Are they talking about successful persons with all sorts of disabilities? I wonder they haven't in past years, I hope they are this year. But if they're not, we'll just have to see we can write on Facebook about it. And I urge you, if you have the opportunity to watch the show, record it and see and if they're not call them on it. Put it out on Facebook, why aren't you celebrating the fact that we have a rich heritage of persons who don't have the same abilities as some of us who may have senior or super abilities compared to some of us? But why aren't you celebrating those people like you do other parts of society, we have African American Awareness Month, black, our Black History Month in February, we have all sorts of different things. So I'll be interested to see when I go home, if in fact, they're doing anything with disabilities, we'll see. But all of you, I recognize also have a challenge. Because if you start talking about some of these things, and really start encouraging your students, and your parents aren't ready to step out. They're going to challenge you. But I go back to Jimmy Carter, somewhere along the line, we have to hold to unwavering principles and blindness or other disabilities are not really the issue. It's attitudes. blind children ought to be able to come to school, there are blind kids in this country who are in high school who have guide dogs, and school administration has tried to keep the guide dog out of the school. Well, we don't know we can't be responsible, excuse me, chair here, the Americans with Disabilities Act. Do you know what a guide dog is? Do you know what a trained service animal is? And do you understand that under the law, people can bring those dogs to school. So it is a challenge in a lot of ways. And I've seen parents mightily fight back when teachers want to teach Braille, and teach Sally to read Braille, not just print, because Sally will never be a good reader of just reading print. And Sally might in fact, at some point go blind, totally blind in her life. And are you going to give her the training in advance? Or is she going to have to go back and psychologically readjust, not recognizing that blindness is just as normal as everything else. And that's the kind of thing that we need to look at. And we need to address. I could go on and give you other examples. But I think I'd like to stop, because I'd like to hear some of your thoughts. I'd like to see if you have questions and open this up for discussion a little bit. And I don't know that we have a roving mic. So I'll repeat questions. But if any of you have a question, why don't you speak up? And or if you want to say something, speak up or come up here and use the mic or whatever, just don't raise your hands because we know that doesn't work, right. Anyone?</p>
<p>**MC ** 39:22
And I do have a roving mic.</p>
<p>39:24
Oh, you've got a roving mic. All right. So we have the man with the microphone who'd like to start this off.</p>
<p>**Audience Member #1 ** 39:30
I just wanted to say that I really appreciate you giving me a different perspective of looking at challenges that everybody has. We talk a lot about emotional challenges. We talk about physical challenges, but I love the way that you bring humor to it. And the real the real way that you talk about it, not making it politically correct. Not trying to appease everybody, but your perspective and your strength and doing that. So thanks</p>
<p>**Michael Hingson ** 40:00
Thank you, I believe that I will sell say that I believe that my perspective is one that is evolved over time, one with which many persons with disabilities, blind people, for example, have go to <a href="http://nfb.org" rel="nofollow">nfb.org</a> website of the National Federation of the Blind, you'll read a lot there, you'll read about the Fair Labor Standards Act, we could talk, we just don't have time about the fact that until the mid 1980s, no person with a disability could buy life insurance, because insurance companies said that we were a higher risk. That's a longer story than we have time to tell. But, you know, invite me to your districts, and I'll be glad to tell that story. It's a great story. Today, we can buy life insurance. And it's because people who were blind with other disabilities prove to the insurance industry that they were simply prejudice, and that they in fact, weren't even obeying their own precepts and criteria for providing insurance. Another story, though, next. He's walking, so we must have someone</p>
<p>**Audience Member #2 ** 41:03
Hi, thank you. I'm a low incidence disability specialist. And oftentimes, we have challenges. I'll use the word challenges with Jenna teachers. You know, they'll say, Well, you know, according to Union, I only have to plan like a week in advance. And oftentimes, it's shorter than that. And that doesn't give our Braille technician a whole lot of time to Braille. What are included blind students need in the gen ed classroom? Do you have suggestions for bringing humor to the conversation, so that the gen ed teacher can come a little bit more to our side and and meet in the middle.</p>
<p>**Michael Hingson ** 41:50
Under the law today, textbooks are required to be stored in a repository at the state and the federal level, and made available to anyone who needs them, and they're in electronic form. And point being that if you have access to a Braille embosser, the books are already available, I got news in Boston, you don't have to spend a lot of time transcribing them. They are available today, that law has been passed. Here's an ironic story talking about people with disabilities and some of the myopic views that even they have a former commissioner of the Rehabilitation Services Administration, Dr. Fred Schroeder, back in 1997, went to the National Association of persons with disabilities meeting in San Diego. And he said, we are trying to get legislation passed at the federal level and so on dealing with requiring that Braille be taught to all blind children while they're in school using the definition of blindness that I mentioned earlier. And we would like your help in supporting that legislation. The organization said, No, we can't do that. That's a blindness thing. It doesn't deal with people with disabilities in general. So you got to take it to blind people. It isn't just outside of the system. Yet those same people want support when we're dealing with ramps and other kinds of things. But you know, it's and and all should be supported. But I would, I would say that it's an excuse, because the law already requires. And there are already facilities that have all those books in electronic format. And those teachers should know how to access those. So that all you got to do is awesome. It's not magic. And you know what the other side of it is? That isn't even an excuse. What are you talking about? Do you want our children to learn or not? Why are you coming up with the excuse? I would also say, why is it that we only have to have a week, you know, when I was in college, I would go to my college professors a quarter or more in advance, and say, I need to know what textbooks you're going to use in this class, so that I can get them put in Braille. And you know, professors don't want to give you that information. It's not time yet I haven't even made a decision. And it took a lot of effort to get some of those professors to recognize that I wasn't going to have access to the books, if they didn't give me the information up front. And it wasn't, we didn't have the ADA back in 1968 through 76 when I was going through college, and in fact, one instructor gave us a title of a book. That wasn't the title of the book that they ended up using. So I didn't even have the textbook for the first two thirds of the quarter we were studying it. I did get an A in the class. But in spite of what the professor did, I don't think it was deliberate. But, you know, at the college level, even now, in the college level, we're working to get similar legislation passed so that college texts are made available in electronic form and stored in a repository. But that does exist today. So there's no excuse for them doing that. And, you know, I don't know how best to do it with a lot of humor other than to say, you know, well, you know, I'll tell you what we'll we'll start preparing TV shows for you to watch when, you know when we get around to it, and you know, you may miss mom, or you may miss Grey's Anatomy or any other shows, because we're just not going to have them ready in time. And we're not going to let your VCR turn on until we're ready, and we have it ready for you to take. So there's, there's no easy way to do it. Because it's inexcusable. And it's a number of those same teachers who really don't want to teach blind kids Braille, because you don't need them. You don't need to do that you can get the book in electronic form. That's right, so can you and you could put it in Braille. But you can get an electronic form so the students can just listen to it. You ever tried to do a graduate or even undergraduate physics course and study mathematical equations from a recording? It is not trivial to do? It, it isn't the way to do it. Blind people need to learn to read and write and spell and do grammar and math just like anyone else. And teachers have no right to prevent that, or discourage that from happening. And in fact, they should embrace it. And I don't know how else to say it, which isn't necessarily funny. But nevertheless, that's what needs to happen. Does that help?</p>
<p>**Audience Member #2 ** 46:28
Yeah, I think sometimes. The issue also is, as we're moving into, like a one to one district, Chromebook, a lot of teachers are pulling stuff for Google classroom, and of not textbooks anymore. So right, I mean, we go through and get all the textbooks, and they're available in Braille to the students. But teachers are pulling stuff off the fly. And, you know, it's all I can do to keep up sometimes to get,</p>
<p>**Michael Hingson ** 46:56
oh, I hear you to get</p>
<p>**Audience Member #2 ** 46:57
someone in real time Braille in it as they're reading or, you know, for that student that needs Braille or doing like the, the text to speech. I mean, it's like, I just want to make it accessible. That's all.</p>
<p>**Michael Hingson ** 47:10
So let me ask you this teacher. Do you believe in obeying the law? Yes. Great. Glad to hear it. Do you know what the Americans know? I'm, I'm asking you to role model not be yourself. But do you know what the Americans with Disabilities Act? Is? You ever heard of it? You think you've heard of it? Let me tell you about the ADA. It says that, that companies, schools, organizations, and so on, are required under the law to make reasonable accommodations to make material available and to make jobs available and schools available to persons who happen to have a disability, in this case being blind. And the reality is, if you're pulling all this stuff up, and you're using inaccessible material, you are breaking the law. Do you really want to do that? Because if you do, maybe we need to have another discussion. Yes, I know what the teachers are doing. And we have battles with Google and work and are working with Google to make sure that their material is accessible. And a lot of it is and the teachers either have the obligation to pull the accessible material off, or work with you in an appropriate timeframe to find that material, because a lot of it is accessible. And if the teachers aren't going to the right place, then they are doing a disservice to people in their classroom, they cannot discriminate against certain segments of the population. You know, if we're gonna do that, let's turn the lights off. So none of the kids have to worry about wasting electricity. You know, you can't have it both ways teachers, and I hear what you're saying. But they need to do proper lesson planning. That's what it's about. And that's what I learned as a teacher. And if that means I've got to deal with certain things for students who may not use the same material in the same way, if I'm going to be a real teacher in society, I'm obligated to make sure that I work on that. They don't like that, necessarily. But that's what they're supposed to do. Because that's what the law says. And I and I, that may or may not be the answer that you want, that may not be an easy answer to give. But that's what the law says, right? And so push that and educate your principal. And if you need help, I'll find you people who can help with that. But they are breaking the law when they're not making their material available in an accessible form. And most of the time, it probably is available somewhere in an accessible form. So if they can't do it, or they don't want to do it, and you're the expert, they need to give you the time, and give you the information far enough in advance that you can find it or find someone who can help you find it and I can certainly connect you with people who can most likely help you find it if you can't, and I'm glad to do that.</p>
<p>**Michael Hingson ** 50:00
Next. Who have we taken such a hard line no one else has anything to say.</p>
<p>**MC ** 50:08
We have one over here.</p>
<p>**Audience Member #3 ** 50:09
This is probably not them. But anyways, when I was about 1718 years of age, my mother worked for a chiropractor who happened to be blind. To be a chiropractor, you have to go med school and everything else. And for a female that's very hard to do. And she was born blind. And my mother said, you want a job? And I said, Oh, sure, I'll make some extra money. You can take her up. This was an Oak Park, Illinois, Chicago native. And I took her up into Barrington because she was horseback rider. She was getting pay me money, I relate to do that. At that point, I was I loved horses, I said, Forget the money, I'll just take a ride a lesson while you're doing yours. She was a fanatic rider. It was amazing. I was just like, I couldn't believe it. She was better than me. And temper that, that capability to be able to do that. It just at that age, at that point, I had a communication with someone with a disability that I had to help, you know, every weekend. And from there, it was just like, now when people you'll everyone hears this, and I hate correcting people. And I just heard Mike say this. And you'll hear many people say, Oh, yeah, I see what you're saying. No, you don't see what you're saying. You can hear what they're saying. You don't see what they're saying. And bring it back. Listen for that. You can listen to the most intelligent person. And then they start saying, Yeah, I see what you're saying. I'm like, Oh, my God. I respect Yeah, I was just like, Whoa, No, you can't. And you're like, catch him on it. But it's true. Yes, you can hear what you're saying. And we have all these senses about us, not just her sight. And we're going to use as many as we can to make us the better person. So thank you, Mike, for bringing that to our attention.</p>
<p>**Michael Hingson ** 51:56
I know we're about out of time. Thank you. I've got one more story. One another story. sirius xm 167. Canada talks radio. Gentlemen contacted me, Ari Silva, who has a show, I think his last name was silver on Canada talks every Tuesday afternoon 4pm to 5pm pacific time. And he wanted to interview me about the World Trade Center and on my story, and so on. So I was on for the last 15 minutes of the show. The first part of the show, they were talking about all the problems that Justin Trudeau the Prime Minister is having because he appeared once in blackface. And now people are blasting him for that, which is totally ridiculous. It has nothing to do with his political qualifications. It has nothing to do with anything other than the fact that 20 some odd years ago, he did that. So he did, right. What does it have to do today? Anyway, so the time came for me to be interviewed. And we started chatting, and already started talking all about blindness and blind people and all that we had a great discussion about all sorts of stuff, never did get to the World Trade Center. But we had a long conversation about a lot of the issues concerning blindness. And one of the things that we talked about was the fact that he had the opportunity to participate in a dining and the dark function. y'all heard of dining in the dark, one of the worst concepts in society regarding blind people today. So Ari, starts talking about it. And he said, I walked into this place. And he said, I've got a friend who's blind, a lawyer that I know, he's a young man, and I've been mentoring him some in some areas. And I walked into this dining in the dark thing, and I became totally petrified, I walked out, and ice. And so I said to him, what did you learn? He said, that is a real scary thing to have to do. And I said, wrong answer. But let me ask you this. Why is it scary? Well, because it's not easy to do. I said, wrong answer. The answer really is, you didn't have training, you didn't learn how to function as a blind person. And you're not going to learn it in that environment. And that's the problem with dining in the dark. People go in, and they if they can eat their food, without creating much of a mess, they think they're really successful, but they haven't learned anything about blindness. I told Ari, go get yourself a white cane and a pair of dark glasses, put the glasses on, and walk up and down the streets in Toronto, where he lived. And look at how people observe you and the expressions and the things that they do. And the way they look at you, then you're going to see something about how we're viewed. The reality is dining in the dark is disgusting. It teaches you nothing because you don't have the training, you don't have the background. You don't have the basis for an understanding of what blindness is. And the result of that is you're not going to have a good experience. And all it's going to do is reinforce a lot of poor attitudes and misconceptions about blindness. It isn't going to change anything. We shouldn't have that. And unfortunately, there are so many blindness agencies that think it's the greatest thing since sliced bread because people come and they donate and all that. But all they're doing is an incredible disservice to blind people who want to live in the world, and who have the same right to do that, as anyone else. I think we've run out of time. And so we're going to have to stop. So thank you very much. I'd love to come and work with any of you at your districts. And if you haven't gotten our card yet, come up, I've got a, I've got some business cards, I'd love to speak in your districts. And I hope that we can work together. But thank you again for inviting us to come and be a part of this today.</p>
<p>**Michael Hingson ** 55:44
And there we are. I want to thank you again, for listening to unstoppable mindset today. And I hope that you found this presentation pretty interesting, and that you maybe come away with a little bit of a different view about not only disabilities, but how we can and should be included in the conversation. You know, one of the things that I love to do a lot is to ask the question, what is it you think a blind person cannot do? And when I asked that question, one of the common responses is drive a car. And as we discuss on a regular basis, you think so go visit <a href="http://WWW.blinddriverchallenge.org" rel="nofollow">WWW.blinddriverchallenge.org</a>. That's <a href="http://WWW.blinddriverchallenge.org" rel="nofollow">WWW.blinddriverchallenge.org</a>. And watch the video of Mark riccobono, who is now the president of the National Federation of the Blind, driving a Ford Escape completely independently, without any assistance from any sighted person or any autonomous vehicle technology. He drives a car, a Ford Escape around the Daytona Speedway right before the 2011 Rolex 24 race, you'll see it all at blind driver challenge. Next week, we're going to do something a little bit different. And that is that I'm going to be interviewed and we're going to talk a lot about accessibility. We're going to talk about some of the reasons that I got into doing podcasts and other sorts of things. And then after next week's show, will not only have me making remarks from time to time, but we're going to start interviewing other people. So you don't get to listen to me all the time. Or maybe I should say you don't have to listen to me all the time. You'll get to hear other people, but we'll get there. Anyway, thanks for listening. Thanks for joining us on episode two of unstoppable mindset.</p>
<p>**Michael Hingson ** 57:51
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week</p>]]></description>
<itunes:title>Moving from Diversity to Inclusion</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/a815f590-a384-4ba2-8629-9b846d757388.mp3?source=rss&amp;ext=asset.mp3" length="45714239" type="audio/mpeg" />
<itunes:episode>2</itunes:episode>
</item>
<item><title>Episode 1 – Unstoppable Mindset</title>
<guid isPermaLink="false">https://pinecast.com/guid/fb8ff5bc-f42b-4e46-97bb-1da01a5f6837</guid>
<pubDate>Fri, 08 Oct 2021 17:01:00 -0000</pubDate>

<itunes:duration>01:06:41</itunes:duration>
<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/b8a3ef46-620d-4b72-8223-453b75bb60b4/Unstoppable_Mindset.jpg" />
<description><![CDATA[<p>Michael Hingson, shares his Keynote speech created on October 3 2019 at an event sponsored by San Joaquin County Office of Education, CEDR Systems help in Monte Ray, CA. There were nearly 1,000 people in attendance at this keynote address delivered by Mr. Hingson to kick off the 2019 Inclusion Collaborative conference. In this presentation, Mike Hingson discussed his life experiences as a student who happened to be blind. He discussed some of the challenges he faced as well as how he prepared to overcome them. As a major part of this talk and our inaugural podcast episode, Mike tells his story of emergency preparation and how he was able to use his knowledge and his unstoppable mindset to survive the terrorist attack on Tower One of the World Trade Center.</p>
<p>Some directories do not show full show notes. For the complete transcription please visit: <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p><strong>About the Host:</strong>
Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.
Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&amp;T, Federal Express, Scripps College, Rutgers University, Children’s Hospital, and the American Red Cross just to name a few. He is an Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association’s 2012 Hero Dog Awards.
<a href="https://michaelhingson.com" rel="nofollow">https://michaelhingson.com</a>
<a href="https://www.facebook.com/michael.hingson.author.speaker/" rel="nofollow">https://www.facebook.com/michael.hingson.author.speaker/</a>
<a href="https://twitter.com/mhingson" rel="nofollow">https://twitter.com/mhingson</a>
<a href="https://www.youtube.com/user/mhingson" rel="nofollow">https://www.youtube.com/user/mhingson</a>
<a href="https://www.linkedin.com/in/michaelhingson/" rel="nofollow">https://www.linkedin.com/in/michaelhingson/</a></p>
<p><strong>accessiBe Links</strong>
<a href="https://accessibe.com/" rel="nofollow">https://accessibe.com/</a>
<a href="https://www.youtube.com/c/accessiBe" rel="nofollow">https://www.youtube.com/c/accessiBe</a>
<a href="https://www.linkedin.com/company/accessibe/mycompany/" rel="nofollow">https://www.linkedin.com/company/accessibe/mycompany/</a>
<a href="https://www.facebook.com/accessibe/" rel="nofollow">https://www.facebook.com/accessibe/</a></p>
<p><strong>Thanks for listening!</strong>
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a comment in the section below!</p>
<p><strong>Subscribe to the podcast</strong>
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.</p>
<p><strong>Leave us an Apple Podcasts review</strong>
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.</p>
<p>Transcription Notes:</p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:19
I really am honored to be here. I am, I guess in a sense, a product of special education in California. Let me tell you a little bit about me. In all seriousness, I was born in 1950, February 24 1950. You can do the math. Yes, I'm 69. People say I don't sound it. So I'm very happy about that. And I hope that that continues for a long time. But I was born sighted. But I was born two months premature. And the result of that was that I was put in an incubator with a pure oxygen environment. You've probably heard something about what today is called retinopathy of prematurity, which back in the day, I don't where that expression came from, but it was called retro dentro fibro pleasure. It was something that was discovered and named by Dr. Arnold Patz at the Wilmer Eye Institute. I had the pleasure of meeting him a few years ago before he passed, and we discussed what was originally called rlf, which is now our LP, but the bottom line is, is I was put in an incubator, the retina malformed and I became blind after about two days. We didn't know that for a while. I certainly didn't know it, but my parents didn't know it. About four months after I was born, an aunt said to my mother, you know, he's not really reacting to sunlight. I wonder if there's something wrong with his eyes? Well, sure enough, we went to the hospital and the doctors eventually came out and said, PSC is blind, you can't see. And you should send him to a home because you shouldn't keep him with you. If you do, he will not be good for your family. He'll certainly make it harder for your older son who can see who was two years old, you should send him to home. My father had an eighth grade education. My mother had a high school diploma and they told the learning Medical Society in Chicago nuts, too, you were taking him home. The doctor said he'll never be able to contribute to society and they said sure he will. It doesn't matter if he's blind or not. What matters is what he learns. These people who certainly didn't have the the vast knowledge of the learned medical profession in Chicago, bucked the system, I did go home. I was born on the south side of Chicago.</p>
<p>**Michael Hingson ** 03:47
If we if we take geraldo rivera into account two blocks from Al Capone's private vault, but I was born in Chicago, I grew up there for five years, went to the candy store when I was old enough to do it with my brother and cousins, who lived next door every day and walked around the neighborhood and so on and did it just like anyone else. I never even thought about it because my parents didn't think about it. They were risk takers, although I'm sure they didn't think of it that way. But they were they let me go outside and be a part of the rest of the kids in the neighborhood and growing up. They although I didn't know it early on, were a part of a group of parents who fought for special education classes for blind kids see, there were a number of premature births. During the baby boomer era, it actually brought the average age of blind people down from 67 to 65. Because there were so many, but there were enough in Chicago, my parents fought with other parents for special education classes. Well, kindergarten starts at age of four in Chicago. And so at four years old, I went to Korea In the garden in a special class with a teacher who was going to teach me and a bunch of other blind kids something about school, I actually began to learn Braille in kindergarten. I remember I wish I still had it. I remember, she, in teaching me Braille said, the best way for you to learn Braille is to write something. I'm going to read you a story about nasturtiums. Anybody know how to spell illustrations, I don't remember. But I had to write the story down that was in what was called grade one or uncontracted Braille. I had learned grade two yet, but I learned the Braille alphabet in kindergarten, hello. And then my father was offered a job in Southern California and we moved to California, Palmdale, California. And the problem with moving to Palmdale, California was that there were no provisions at all for blind or any other kinds of kids with what we call today's disabilities, or special needs, or whatever you politically want to call it. I'm not really a great fan of political correctness. So let me be real blunt, I am blind, I'm not vision impaired, I don't have a visual handicap, I am blind. By the way, I am trying to help start a movement, what I am not is visually impaired. The last time I checked, being blind didn't have any effect on how you looked. So visually impaired really doesn't count. If you're going to do it, vision impaired is more accurate than visually impaired because I really probably would look the same. If I am blind or sighted. We'll deal with the glasses later. I normally don't wear glasses, but that's another story and we'll get to it. vision impaired I understand visually impaired really is ridiculous. But it's the term that people have used. So you need to help us change the habit. But in reality, I am blind. Let me define blind. A person is blind when they lose enough of their eyesight that they have to use. Let me rephrase that, that they will use alternative techniques to eyesight in order to accomplish tasks, whether it be reading or whatever, yes, you can get very thick lens glasses or CCTVs, and so on, to help a person use their eyesight to read, but they're blind by any standard of intelligence. If you think about it, they are blind, not that they don't have any eyesight, but they have to use alternative techniques. And they don't have to use eyesight. I have been in environments I've been involved in projects as an adult, where I've been in special education, schools where we've been discussing how to teach Braille reading and so on. And I've had teachers who would come up to me and talk about the fact that they have kids who are blind and kids who have some eyesight. They're legally blind, but not totally blind. Sally has some eyesight Johnny doesn't have any Sally gets to reprint Johnny has to read Braille.</p>
<p>**Michael Hingson ** 08:05
That attitude is so backward, or it should be considered backward. The problem is Sally may get to reprint, but she's going to have headaches, she's going to read very slow. And if Johnny gets to truly learn Braille, he's going to be reading at several 100 words a minute, while Sally is kind of poking along, and having headaches and not doing very well. I have no problem with children or adults using their eyes. If they have eyesight, I do have a problem with them not also having the opportunity to learn the techniques that blind people use. Because if they learn those techniques, then you they can use both worlds to live much more productive lives. And so for those of you who are special ed teachers, even if your children have some eyesight, and even if the parents resist, try to push back, they need to learn Braille. A lot of special education teachers have said to me well, but blind people don't need Braille anymore. It's passe. You can listen to books and so on. You've got recordings we've now got Of course, files and you can use synthetic speech to hear the books read. Yeah, listen to one of those books with synthetic speech and see how much you enjoy it. But But yes, it's available. But my question to any of those people is tell me why you still teach sighted kids to read print? My they could watch cartoons, they could watch TV? Why do they need to learn to read print? The bottom line is blindness isn't the problem that I face. The problem I face consists truly of the attitudes and misconceptions that people have about blindness and it still comes back down to the fact that in reality people think That blind people can't truly be as productive in society as people who can see. Ah, and I wanted to do something before we go on how many heroes special ed teachers? Let me just see. Alright, how many are HR people? All right, a few of you get it. So I'm going to stop right now and say for those of you who didn't clap, how many of you think it's bright when a lecturer asks you a question and they're blind that you raise your hands? And you prove my point. So the bottom line is blindness isn't the problem. There are so many people in the world who are blind who have accomplished every bit as much if not more than most people in society, because they've learned that eyesight isn't really the gating factor. The gating factor are our attitudes about blindness. Jacob Salatin was a cardiologist who didn't live a long life. I think he died at 36. He was in the early he lived in the early 1900s. He was blind. And he was one of the most famous heart doctors in the Chicago area. There's a book about him called the good doctor, you gotta try to find it and read it. It's fascinating read. There are so many others. Jacobus tenbroek, was the founder of the National Federation of the Blind. He was born in Canada, but lost his eyesight at the age of seven lived most of his life in the United States. Dr. Tim Brooke, was taught by Dr. Newell Perry in in Albany at the School for the Blind at that time, and learned that in fact, he could do whatever he chose to do blindness was the problem. Dr. Tim Brooke went through the standard education courses and eventually had I had taken lectureships in at the University of California at Berkeley, did his undergraduate work there, he wanted to go into law. But when he graduated, and expressed that interest, the school said, No, you can't because a blind person can't do that. You could get a degree in psychology, you can get your PhD in psychology. But you can't get a law degree because blind people can't do that way too much reading way too complicated. So Dr. Tim Britt bowed to the pressure and got his degree in psychology, and then was hired to teach at UC Berkeley.</p>
<p>**Michael Hingson ** 12:29
I don't remember the exact year but somewhere along the line, he was asked to chair the speech department at the University of California at Berkeley. Now Dr. Tim Brooke, who was by then married to his wife, Hazel was pretty bright guy and kind of guy. Dr. Hambrick, accepted the position and said to the entire university, I want faculty members to join my speech department. But if you're going to join this department, what you need to understand is that you have to undertake a discipline, different from your discipline of education. So if you're a physicist, for example, and you want to join my department, you got to do research on something other than physics, you can tie it back to physics, but you have to do something other than physics is your main effort of work in our department. Well, Dr. Turmeric was one of these guys who believed in practicing what he preached, what do you think that he decided to do his discipline on? Dr. temperate became one of the foremost constitutional law scholars of the 20th century. There are still many cases that use his treatise is on tort law. And many examples of his works on discrimination and so on, are used today. In 1940, he formed with others, the National Federation of the Blind, the largest organization of blind people, consumers in the United States. And we don't have time to go into a lot of his work. But the point is, it didn't matter that he was buying, he did get to law. And he did it in a roundabout way. But he did it in a way that the university had to accept. And they loved him for it, in fact that Dr. Tim Burke was one of the few people in California who has ever been asked by both political parties to run for the United States Senate. And that happened after senator Claire angle, had a stroke and and he obviously could not continue as a senator and passed away. Dr. Tamarack was asked by both parties to run and he refused. Because he was enjoying his work with the National Federation of the Blind. He was involved in forming the Free Speech Movement at UC Berkeley and so on and doing so much constitutional law work. He knew that's what he needed to do. blindness isn't the problem. And so the question that all of you need to consider is are you going to hold people back? Or are you going to truly embrace a positive philosophy That says bind people bind students can do whatever they choose. And we're going to challenge them just like we would challenge any other student. And we're going to challenge them to do the best that they can truly do. And we're going to help teach them what they need. And sometimes that's going to mean you need to do as much work to educate parents. Because parents are frightened. They don't know. They're victims. I won't say products. They're victims of the same society that has negative attitudes about blindness. And I know there's only so much you can do, but you can set the tone. All of you here, not just in special education, but all of you here can set the tone. To give you an example of the kinds of attitudes that I faced. We moved to Victorville California in 2014. Where do you live in Victorville? Where do you live? Okay, we live in Spring Valley lake. Yeah. Other side. We chose property and build a house on it. My wife happens to be in a wheelchair and it's been in a chair her whole life. So we, we knew that if you buy a house and modify it, it costs a lot of money. If you build a house, it doesn't cost anything to build in the accessibility. And we found a piece of property very close to the Victorville Spring Valley Lake Country Club. So we get to walk to breakfast, or to go to dinner when we want to go out to eat, which is great. Anyway, before we moved to Victorville, in 2013, my wife and I were in an IKEA store with a couple of other people. And this young 13 year old boy comes up to me and he says, I'm sorry. And I stood there for a second. I said, Well, what are you sorry about? Well, because you can't see. I didn't know this kid. But that was his attitude. And I probably didn't answer in the best way that I could. But I said, Well, I'm sorry that you can because you don't get what I get.</p>
<p>**Michael Hingson ** 17:05
And by that time, his mother saw that he was tying this blanket and called him away and told him that not bothered the blind man. But you know, the bottom line is, we're no different than anyone else. We don't have the disability that all of you house. You know, in the 1800s, Thomas Edison invented the electric light bulb. Why did he do that? Because as we now understand, with the Americans with Disabilities Act, it was a reasonable accommodation for light dependent people who can't function in the dark.</p>
<p>**Michael Hingson ** 17:39
You light dependent people I know there are more of you than there are of me. But we're gonna get you in a dark alley one night, and we'll see if we can read. You know, again, it isn't. It isn't a blindness issue. I did go to college, I graduated I had several jobs that eventually led me to be in the World Trade Center on September 11 2001. I was there as the Mid Atlantic region sales manager for quantum Corporation, which was a fortune 500 computer company. I had been hired two years before to open an office for quantum in New York City. I was living back there because I had been transferred by another company from California to sell in New York City because I had been doing it by phone. And I made the case for the fact that we needed to do it on site. So I was asked to open an office because I had been recruited by quantum to do that. We opened the office on the 78th floor of tower one of the World Trade Center. The 78th floor is what's called a skylounge a sky lobby. That meant that elevators would go straight from floor one to 78 without stopping the World Trade Center. The way it was structured was that you could take elevators to go from floor one up to some number of floors but there were also direct elevators to floor 44 and floor 78. The 44th floor was where the cafeteria was the Port Authority cafeteria that everyone use 78 was the next jumping off point. You would then go to other elevators to go to other floors are you take the stairs, or in our case we were fortunate to have our office right on the 78th floor and on September 11 we were going to be holding some sales seminars to teach some of our resellers how to teach how to sell our products. I Arctic con they are excuse me quantum the company that worked for then artic con move me to the east coast but quantum work through a two tier distribution and sales model. So typically most of our products were sold to a few very large distributors and they in turn sign the smaller resellers and the major distributor we worked with Ingram micro wanted to make sure that their resellers knew how to sell our products. So they asked if we do the seminar and we set it up for of course September 11. By that time, I Had my fifth guide dog Roselle was that was a yellow lab. Roselle was also a dog with a great sense of humor, she loved to steal socks. She wouldn't eat them, she hid them. And I was warned by her puppy raisers that she'd like to do that. And she did. She stole my wife slippers once and hid them. And we had to find them. So in any case, we we in, Roselle and I were matched in 1999. And in 2001, she was very used to working in the World Trade Center with me, I had spent a lot of time when we started the office and started preparing to open the office, I had spent a great deal of time learning where everything in the World Trade Center was that I could possibly want to know about, I knew what was on most every floor, especially that would be a place where we might want to reach out and, and try to sell. I knew how to get around. I spent a lot of time studying emergency evacuation procedures. And almost every day when I went into the office, I remember thinking, if there's an emergency today, how am I going to get out? What am I going to do? And I made sure I knew the answers to those things. Because many times I would be in the office alone, nobody else would be there. Because I had a staff working for me great sales guys. And their job was to go out and sell and support their manager, right. So that was me. And my job was to be inside supporting them going on sales calls with them from time to time. But a lot of times I would be in the office alone, fielding their questions, helping them in any way that I could, working to make sure that I knew everything that they might need to know so that I could enhance them out in the field. In fact, every salesperson I ever hired, I said, Look, I know you're working for me. But I want you to understand that I view myself as a second person on your sales team. And what you and I need to do is to learn how we work together so I can add value to you and enhance what you do. My favorite example of that was with a guy named Kevin, who I hired.</p>
<p>**Michael Hingson ** 22:14
I really liked Kevin, because when we were doing the interview, I said to him like I did to everyone, tell me what you're going to be selling for us and how you're going to do it. Now the typical answer for most people was, well, you're selling tape drives, we're going to be selling the tape drives, I'm going to learn all about those. And I'm going to go off and tell people how to do it. And what what they need to know so that they can buy it. That's the typical answer. Kevin's answer was the only person who ever gave it and it was the answer I wanted to hear. The only thing I have to sell is me and my reputation. And I need your support. I won't do anything without telling you. But when we agree on something, I'm going to go sell me and through them will and through that we'll sell the products. But if they don't believe me, they're not going to be interested in our products. And I have to rely on you. What an answer. But it was the right answer truly. So one day Kevin comes into my office and he says, Hey, we have sales opportunity at Salomon Brothers. I said, Okay. He said, they want me to come out and talk about our products for a project they have, I'm not sure that our products will really be what they want. But they want us to come and talk about it. And they wanted me to bring my manager along a decision maker. I said, Okay, he said, so they don't know you. So I didn't tell him you're blind.</p>
<p>**Michael Hingson ** 23:51
So we got to the meeting. We entered the building right at 10 o'clock. We I wanted to arrive a minute or so late. I knew what Kevin meant. When he said I didn't tell him you're blind. Because we were going to hit him right between the eyes with that. So about 1001 we're walking down the hallway here, a bunch of people talking a few and we're going where are these quantum people in all that we walk in the door and the room goes totally silent. We stand there for a moment. And I turned to Kevin, I said, So where are we going to do this? He says all right up here in the front. So we went up to the front I had a laptop projector in hand on my laptop also opened up the cases took things out and says where do we plug this stuff in? And he says I'll take it and he plugs it in. And meanwhile, I'm standing there facing this audience. And so I turn to my left. And I said to the person sitting right in the front row on the corner who I heard as we walked by, I said, Hi my name is Mike Kingston, who are you? Nothing. Really, who are you? Nothing. So I kind of walk over near him and I'm looking straight at him. And I said I heard you when I walked by, who are you? So finally he said, Oh, my name is Joe. I said, Good, glad to meet you. And when I shook his hand, I said, you know, doesn't matter whether I'm blind beside, I know you're there. I don't know a lot about you yet, but I'm gonna learn about you. So tell me, Joe, why are you interested in our tape drives? I didn't ask if he was interested. I asked him why? Because I knew from my Dale Carnegie sales course you don't answer ask yes or no questions unless you really know the answer. But you don't ask yes or no questions. That doesn't give you a lot of information. So Joe, kind of hemmed and hawed and finally gave me an answer to that. And then I said, So tell me a little bit more about the project, if you will. And he did. And then I went to the next person, and I went around the room. And I talked to those people, learning a lot, including our product wasn't gonna do anything to help these people. But we were there. So we did the presentation. I did the presentation, I had a script, I did the PowerPoint show. And on my script was in incredible detail. And it said, everything that I needed to know including even on the screen, what picture appeared where so I could point over my shoulder and say, on the left side of your screen, you'll see the A TLP 3000, which holds 16 tape drives and 326 tape cartridges, we use a special technology called prism technology, our system is very modular, we can actually connect five of those drives together five of those libraries together, so that you could have a total of 80, tape drives, and 16 120. Tape cartridges, all in one big library. And on the right side of your screen, you can see the ATL p 1000, which is a small single drive library with 30, tape drives, and some things like that, and talk on and on and on. And we went off and we talked and all that, and we did the whole show. And then I said at the end, and as you can see our product won't do what you want. But I wanted you to know about it, because I want you to understand what different systems can do. Now let me tell you a little bit about who has a product that will help you. My bosses would shoot me if they heard me say that. But it's the ethical thing to do. And so we talked about that a little bit. And then we ended the day and people will come up to me and we chatted some and a couple came up and they said we're really angry at you. And I said Why? He said Well, usually when people come in, they do these presentations, we just kind of fall asleep and vege out, you know, because they just keep talking and talking. But you never looked away and looked at the screen. You kept looking at us, we forgot you were blind. We didn't dare fall asleep. And I said, Well, you could have fallen asleep. The dog was down here. You may think he's asleep, but he's taken notes. Anyway, we ended and we went out and Kevin said, How can you know so much about our products? And and you knew some of these later things that I don't know. And I said, Well, did you read the product bulletin that came out last week? Well, no, I really didn't have time. I said, there you go. message received and understood. But about two weeks later, the Solomon people called back and they said, We really do appreciate all that you did and coming out and talking with us. And we have something to tell you. And that is that there's another project. Because of everything that you taught us, we know that your product is perfect for it, we're not even putting it out for bid, just give us a price. That's the ethics of it. That's the way to sell.</p>
<p>**Michael Hingson ** 28:31
And that's what we did. So, in any case, I spent a lot of time learning what to do in the case of an emergency, so that I could get out when necessary, because I knew that people like Kevin and the rest of our sales and support staff would be out working a lot of times. And so I knew everything that I could possibly know about what to do in any kind of an unusual situation. On September 10, I went home as usual, I took my laptop, which is what I used in the office, I backed up my data at home. I'm a good Scout, I know how to be prepared, and sometimes I would work at home. So I always made sure I had my data backed up at home as well as on the job. By the way, speaking of scouts as long as I'm bragging, I happen to be an Eagle Scout with two palms and vigil in the order of the arrow. blindness isn't the issue.</p>
<p>**Michael Hingson ** 29:33
A lot of fun. I had some great scout leaders who accepted me for who I was and that made all the difference. In any case. I backed up my data later that night we went to bed and about 1230 Roselle started nudging me. Now Roselle was afraid of thunder. And of course we had rain storms in New Jersey. We lived in Westfield, great town. Again there we build our house that was a two story house. We put an elevator in So we could go to the two stories and the basement. So we had this nice elevator and nice house. But Roselle now was bugging me at 1230. And I knew that there must be a storm coming. She usually gave us about a half hour warning because she could sense it, as we know because the static charge would build up on her for as well as the fact that she probably heard the thunder before we do and so Rosa was shaking and shivering and panting and so I took Roselle Karen, my wife was awake by that time and we both agree there must be a storm coming. So we went downstairs to my basement to our basement. I put Roselle under my desk and I sat down and decided to try to do a little bit of work that I was going to do the next day before our sales seminars began. I turned on the stereos and had a pretty loud hopefully masking some of the thunder sounds. But God has a sense of humor. I guess. The storm literally came right over our house. It sounds like bombs going off outside and pours it Roselle was just shaking. At least she didn't see the lightning because she was under the desk. We were there until about two o'clock. Then the storm left. And so I went back up and we got three more hours asleep and then got up to go into the office. I didn't think it was a bad sign of things to come. Some people have said well, didn't you get the warning? No. So we got to the office at 740. And there was a guy there he just pulled up with a cart. He was from the Port Authority cafeteria, he was bringing the breakfast that we ordered for the early arrivals. And for the first group of seminar people we had 50 people scheduled during the day to come to one of four seminars. by eight o'clock. Some of our distribution people from Ingram micro arrived along with David Frank from our corporate office, David was in charge of the distribution sales, then he was there to help the Ingram micro people talk about pricing. I was there because of course I'm the technical contact the guy who would be on site in New York all the time. David was from New York, but he transplanted to California. And so so he was there and I was there we were the two quantum people, the Ingram micro people were there for about five Ingram micro people, six, actually, I guess. And then one of them decided about quarter after eight or 830, to go downstairs and to wait in the lobby, and a score our distribution people to where they needed to go. The last thing we needed to do before the seminars or to start was to create a list of all the people who would be attending that day, if you wanted to go to the World Trade Center and go up and see anyone at that time, because of the bombing in 1993, you either had to have your name on a previously prepared list that was created on stationery from the company where you were going. So they could check your name off after looking at your ID, or they would have to call us and say is so and so allowed to come up. We didn't want to have 50 phone calls. So it was easier to create the list. David and I finished the list and at 845 in the morning I was reaching for stationery to create the list and print it out when suddenly we felt a muffled thump. And the building sort of shuttered a little a minor kind of explosion not overly loud. And then the building began to tip. As I'm tipping my hand and it just kept tipping and tipping and tipping. We actually moved about 20 feet.</p>
<p>**Michael Hingson ** 33:37
The building kept tipping. David said What's going on? I said I don't know what do you think? I said do you think it was an explosion? You said it didn't sound like it? He said was it an earthquake? I said no. Because the building's not shaking from side to side or anything it's going in one direction. Now I knew that building the towers were made to buffet and winds although I wasn't really thinking about that at the time. But the building kept tipping and hey I grew up in Palmdale right building musco Santa doorway, so I went and stood in the doorway to my office. Yeah, a lot of good that's really going to do your 78 floors up but hey, there I was. David was just holding on to my desk. Roselle was asleep under my desk. And finally, David, I say goodbye to each other because we thought we were about to take a 78 floor punch to the street. Then the building slowed down and it stopped. And it came back the other way. And I remember as soon as the building started to move back, I let out my breath. I didn't even realize I was holding it. The building eventually got to be vertical again. As soon as it did, I went into my office and I met my guide dog Roselle coming out from under my desk. I took her leash and told her to heal, which meant to come around on my left side just like Alamo did good boy, he gets a reward for sitting and Roselle came and sat and was just wagging your tail And about that time, the building Straight down about six feet. Because as we know, the expansion joints went back to their normal configuration. We didn't really think about that at the time, but that's what they were doing. As soon as that occurred, David let go of the desk, turned around and looked around outside and said, Oh my god, Mike, there's fire and smoke above us. There are millions of pieces of burning paper falling outside the window. We got to get out of here right now. We can't stay here. I said. Are you sure? Yeah, I can see the fire above us. And there millions of pieces of burning paper falling outside our windows. I heard stuff, brushing the windows, but I didn't know what it was. Now I did. And our guests began to scream the ones that were in eating breakfast, waiting for the seminar to start, they started moving toward our exit and I kept saying slow down, David. No, we got to get out of here right now. The buildings on fire. Slow down. David will get out. Just be patient. No, we got to get out of here right now. We can't stay here. For me, emergency preparedness training kicked in. Because I, as you know, kept thinking What do I do? Emergency Well, here it was. Then David said the big line Mike, we got to get out of here. And I said slow down. He says no, you don't understand you can't see it. The problem wasn't what I wasn't seeing. The problem was what David wasn't seeing when I tell you about Rozelle with thunderstorms. She wasn't doing any of that she was wagging her tail and Jani and going, who woke me up. She wasn't giving any fear indication at all. And so I knew that whatever was occurring, we weren't imminently immediately threatened. So I finally got David to focus and say, get our guests to the stairs and start them down. And he did. While he was doing that, I called Karen, my wife and said, there's been an emergency and something happened. We're going to be evacuating, I'll let you know later What's going on? And she said, what's, what is what is going on? I said, Oh, no. The airplane hit 18 floors above us on the other side of the building. Afterward, when reporters started interviewing me. They said, Well, of course you didn't know what happened because you couldn't see it. I said, Wait a minute, helped me understand. The plane hit on the 96th floor roughly. On the other side of the building from us the last time I heard there really wasn't such a thing as x ray vision. None of us knew blindness had nothing to do with you can't justify that. None of us knew. And on the stairs, none of us knew. And we were with a whole bunch of people on the stairs. Anyway, David came back. I just disconnected with Karen. We swept the offices to make sure we didn't miss anyone. We tried to power down some equipment, didn't really have time to do a lot of that and we just left a went to the stairs and started down. Almost immediately I began smelling an odor and it took me a little while to recognize that what I was smelling was burning jet fuel. I traveled a lot through airports about 100,000 miles a year. So I knew that smell but I didn't associate it with the World Trade Center. Now suddenly, I smelled it and I recognize it finally after about four floors, and I observed it to others who said yeah, that's what it is. You're right.</p>
<p>**Michael Hingson ** 38:12
So we kept walking down the stairs. Got down about 10 floors and then from above us we heard Brian victim coming through move to the side let us by the stairs were wide enough that you could walk like two or three abreast but we moved to the outer wall stood facing in and a group of people passed us and David described how they were surrounding a woman who is very badly burned over the upper part of her body, probably from the little vapor droplets that can busted as she was standing in front of an elevator. We then started walking again and then we heard it again burned record coming through moving to the side, let us buy and another group pass us with someone who is burn. As David said even worse, we knew it had to be pretty bad above us. We kept walking down some conversation. We got to about the 50th floor David wasn't talking very much. And suddenly he said Mike we're gonna die. We're not going to make it out of here. And I just said stop it David if Roselle and I can go down the stairs. So can you see I took that secret teacher course that that all of you as teachers have never told anybody about because you're sworn to secrecy, right? voice 101 where you learn to yell at students, right? And so I literally very deliberately spoke very harshly to David. And he told me that that brought him out of his funk. But then David made a decision, which I think is still one of the most profound and incredible decisions and follow throughs that I experienced that day. David said, You know, I got to keep my mind on it on what's going on. But I don't I don't want to think about this. I want to think about something else. So I'm going to walk the floor below you and shout up to you everything that I see on the stairs, okay. And I said Sure, go ahead. Did I need David to do that? No. Right, you're going down the stairs, what can you do, but it was okay. And I'm glad to have more information. I love information. And so I thought it was fine. But the reason that I thought that what David did was so incredible will come up in a moment. So suddenly I'm on the 49th floor when I walked down the floor and David walked ahead of us and suddenly, Hey, Mike, I'm on the 48th floor, everything is good here going on down. I'm on 49 go into 48 get to 48 David 47th floor all clear. What David was doing, although he was shouting up to me, he was providing information that hundreds or 1000s of people on the stairwell could hear. He gave everyone a focus point. Anyone who could hear him knew that somewhere above them or below them on the stairs, someone was okay. And that it was clear and they could keep going. He gave everyone something to focus on. And I think that that was the one thing more than anything else. That had to keep more people from possibly panicking like he started to do on the stairs. We didn't have any other incidents that that after David started shouting 46 floor all clear. Hey, I'm on 45 everything is good here. 44th floor This is where the Port Authority cafeteria is not stopping going on down.</p>
<p>**Michael Hingson ** 41:31
And we continue down the stairs. We eventually got to the 30th floor. And when we did actually David did and I was at 31 he said I see I see firefighters coming up the stairs. We're going to have to let them by everybody moved to the side while I went down to where he was and they hadn't got there yet. I said what do you see? And he said, Well I just see him coming up the stairs they got heavy backpacks on and they're carrying shovels oxygen cylinders by our axes the first guy gets to us and he stops right in front of me and when let me bike goes hey buddy you okay? You know that's how you sound in New York right? Hey buddy. Yo, in New Jersey, it's yo and I said yeah I'm fine well that's really nice we're gonna send somebody down the stairs which should make sure you get out and I said you don't need to do that I'm good. What's really nice we're gonna send somebody which anyway I said Look, I just came down from the 78th floor here we are at 30 I came down 48 floors I'm really good. Wow, it's really nice. We're gonna send somebody down the stairs which I said Look, I got my guide dog Roselle here and and everything is good. We're doing fine. Now what a nice dog and he reaches out and he starts petting Roselle. It wasn't the time to give him a lecture don't pet a guide dog and harness. But I'll give you the lecture dump had a guide dog and harness, dog and harness do not come up Don't say name don't interact with even don't make eye contact dog in harness is working harness is symbol of work. Don't distract dog. If you do, I will first correct the dog before I deal with you. Because rose Alamo should know better. He is still a puppy though. And dogs love to interact. And so when you start trying to talk with them, they're going to talk to you, they're going to try and then I have to bring him back and focus him. I don't want to do that. So don't deal with a guide dog and harness. Now as I said before, when we're out selling books later harness will come off, and you're welcome to visit with him all you want. Of course, I'd love you to buy books too. And take business cards because if any of you know anyone who needs a public speaker, whether it's in your district or or their organizations, I would love you to to let me know or let them know, because this is what I do. And I really would love your help to do more of this to educate people. We can talk more about that later. Any case wasn't the time to give them that lecture and it wasn't the time to say to the fire person. blindness isn't the problem. It's your attitude, you know, so I finally just played the card. Look, I got my friend David over here David can see we're working together okay. And he turns to David here with him. David goes yeah, leave him alone. He's good. He says okay, and he goes, then he pets Roselle a few more times. She gives him a few more kisses. And he goes on up the stairs. Probably just having received the last unconditional love he ever gotten his life.</p>
<p>**Michael Hingson ** 44:21
And I remember that. Every time I say it. I don't know I never heard whether they survived or not. But don't know that he did. But he was gone. Other firefighters were coming up 50 men and women pastors going up the stairs to fight that fire. Several of us on one or more occasions said can we help you guys and they just said no Your job is to go down and get out ours is to go deal with this. We got it. David we assumed a scouting position and we kept going down the stairs. Finally David said well at about the 26th floor by the way Somebody started passing up water bottles. Roselle was panting I was getting pretty warm with all the the massive human bodies. So we we gave Roselle some water somebody passed up bottles and David brought one up and he took some drinks I took some drinks we gave Roselle some we made our hands into kind of cups and so everybody got some water and then we continued and finally he got to the first floor. I was on four second floor two and he said hey Mike, the water sprinklers are on here you're going to have to run through a curtain and water to get out of the stairwell. And the water was running to create a barrier so fire wouldn't get in or out depending on if it ever broke out. He was gone. I got to the first floor picked up the harness results forward hopper speed up, which is the command to give. we raced through this torrential downpour of water and came out the other end soaking. But we were in the lobby of tower one. Normally a very quiet building and quiet lobby office type environment. But now people were shouting dunk on that way. Don't go outside go this way. megaphones don't go over their gun this way. Go to the doors into the rain, main part of the complex don't go outside. They didn't want anyone going out because that would have put them right below where people were jumping. We didn't know that at the time. So this guy comes up to David and me. And he says, Hey, I'm with the FBI. I'll get you where you need to go. And I'm sitting there going the FBI. What did I do? I didn't do it. sighs I'm not talking to anybody about McGarrett from five Oh, I didn't think that. Anyway, I said What's going on? He said no time to tell you just come with us. So he ran us through the whole complex and out a door after going up an escalator by borders, books as far away from the towers as we could be. And we made it outside. And we were told to leave the area. But David looked around and said, Mike, I see fire in tower two. I said what? Yeah, there's fire in the second tower. Sure. Yeah. And I went, what's going on? We had no idea where that came from. We didn't feel thing in our building when we were going down the stairs. So we thought perhaps it was just fire that jumped across from our building when the building tipped it was mashing pointed toward tower to we didn't know. So we left the area we walked over to Broadway, we walk north on Broadway and eventually we got to Vesey street where we stopped because David says see the fire and tower to really well. We're only 100 yards away. I want to take pictures. So we stopped. He got out his camera. I got out my phone. I tried to call Karen. I couldn't get through the circuits were busy because as we now know everyone was everyone was saying goodbye to loved ones. But I couldn't get through to Karen. I had just put my phone away and David was putting his camera away when a police officer to get out of here it's coming down and we heard this rumble that quickly became this deafening roar I described the sound is kind of a combination of a freight train and a waterfall. You could hear glass tinkling and breaking metal clattering in is white noise sound as tower to collapse it pancake straight down. David turned and ran. He was gone. Everyone was running different directions. I bodily lifted, Roselle turned 180 degrees and started running back the way we came. Come on was I'll keep going good girl keep going. We ran got to Fulton Street, turned right onto Fulton Street. And now we're going west. At least we had a building between us and the towers. I ran about maybe 100 feet or so. And suddenly there was David. It turns out we had both run in the same direction. And then he realized that he had just left me he was going to come back and try to find me. But I found him first and he started apologizing. I said David, don't worry about the buildings coming down. Let's keep going and we started to run. And then we were engulfed in the dust cloud all the dirt and debris in the fine particles of tower two that were collapsing that we're that we're coming down. And so David and I were now engulfed in this cloud. He said he couldn't see his hand six inches in front of his face. I could feel with every breath I took stuff going through my mouth and through my nose into my throat and settling in my lungs. That's how thick it was. I could feel it settling in my lungs.</p>
<p>**Michael Hingson ** 49:19
So we kept running and we knew we had to get out of that. So I started telling Roselle right? Right with hand signals and voice I don't know whether she could hear me and because of the dust. I don't even know if she could see me. Right? Roselle right? But I was listening for an opening on my right and the first opening I heard I was gonna go into it. And obviously Roselle didn't know what I want because when that first opening appeared, I heard it but she immediately turned right she took one step and she stopped and she wouldn't move. Connor was I'll keep going, she wouldn't move. And I realized there must be a reason. So I stuck a handle on a wall and stuck out a foot and realized and discovered that we were at the top of a flight of stairs. She had done her job perfectly. We walked down two flights of stairs and found ourselves in little arcade, a lobby of a subway station. We continued to well, we just stayed there for a while. And then this guy comes up. He introduced himself as Lou, an employee of the subway system. And he took us down to the lower levels of the subway station to an employee locker room. And when we got to the locker room, there were benches there were about eight or nine of us who were in the lobby at that point, that little arcade, there were other people that he had already escorted down. So we were all in this employee locker room, there was a water fountain, there were benches, there was a fan. We were all hacking and trying to get rid of stuff from our lungs, and not saying much what the heck was going on. None of us knew. We were there for a few minutes. And then a police officer came and he said, the air is clear up above you're gonna have to, to leave and and go out of here right now. So we followed him up the stairs, he went to that little arcade lobby where we had been, and then he went on up the stairs. He said the air is a little bit better up there. And we just followed him. And finally we went outside after getting to the top. David looked around, and he said, Oh my god, Mike. There's no tower to anymore. And I said, What do you see? And he said, All I see are pillars of smoke where the tower was it's gone. Pretty sure. Yeah, it's gone. We stood there for a moment. And then we just turn and continue to walk west on Fulton Street. We walked for about maybe a quarter of a mile. And we were in this little Plaza area. Just still trying to figure out what was happening when suddenly we heard that freight train waterfall sound again, and we knew it was tower one collapsing, David looked back and saw it. And he saw a dust cloud coming toward us again, it was still pretty concentrated. So we kind of ran to the side to get out of most of it hunkered down behind a wall and just waited until everything passes by and the wind subsided, the noise stop. And then we stood up. Turn, David looked around and said, Oh my god, Mike. There's no World Trade Center anymore. I said what do you see? And he said, fingers of fire and flame hundreds of feet tall and pillars of smoke, the towers are gone. We're gone in three hours before less than three hours before just to do our job. But now in the blink of an eye, it was gone. No clue why we stood there for a moment. And then I decided I better try to call Karen and this time I got through. And after some tears on both sides of the phone, she told us how to aircraft had been crashed into the towers went into the Pentagon and a fourth was still missing over Pennsylvania. We walked up toward Midtown and eventually got near Midtown Manhattan to the subway station and the train station at 33rd and sixth and seventh Avenue. And David and I set parted and went different ways. I wanted to get back home to Westfield he wanted to get up to the Upper East Side to his sister's house, which is where he was staying when I was back in New York. And so we went our separate ways.</p>
<p>**Michael Hingson ** 53:42
And never, never thinking that that was the end. And a lot of ways. We did try to reopen the office elsewhere, but didn't get a lot of support from the company and decided that, for me, it was time to do something different. The reason I decided that was that the day after September 11, the 12th. Karen said you want to call the folks from Guide Dogs for the Blind. That's where you've gotten all your guide dogs got to let them know that you were in the trade center and got out because eventually they would remember it a number of them had visited us in our office, because it's such a cool view. I don't know how to tell you about the view so much other than to say we were so high up that on the Fourth of July, people would go to our office to look down on the fireworks displays. So I called them and talked to a number of people including their public information officer, Joanne Ritter, who wanted to do a story and I said sure, and she said, You know, you're probably going to get request to be on TV. What TV show Do you want to start with? So yeah, I'm not really thinking about that sort of stuff, right? kind of still in shock. So I just said Larry King Live. Two days later on the 14th. We had the first of five interviews with Larry King. And so we started doing that and eventually Guide Dogs asked me to come and be a public spoke serve their public spokesperson. And I was being asked by that time to travel and speak and tell my story. And people said, we want to hire you. Being a sales guy, I'm sitting there going, you want to hire me just to come and talk. That sounds a whole lot more fun than working for quantum. And we wanted to move back to California anyway. So I accepted Guide Dogs position, and I've been speaking ever since. Other things have happened along the way very quickly, including I was asked in 2015, by a startup company, AIRA, a IRA to join their advisory board and AIRA makes a product called a visual interpreter. It consists of an app on a smartphone. And it may also include smart glasses with a high resolution video camera. And what I wrote allows me to do is to contact an agent who has been hired and vetted and trained to describe whatever the camera sees, and whatever information I need so they can help with an accessible websites. They helped me put together products when the instructions were all visual pictures, the Chinese have learned from IKEA, and in so many other ways that literally now, any visual information becomes available with AIRA. I just really want to quickly show you like hierro and we can we can talk more about AIRA this afternoon in the the session at 345. I want you to see what AIRA does. So hopefully</p>
<p>**AIRA ** 56:37
connecting to agent Kenyon starting video we're gonna wait. Oh, Michael, thanks for calling. I read this is Kenyon. What would you like to do today?</p>
<p>**Michael Hingson ** 56:48
I'd like you to tell me what you see.</p>
<p>**AIRA ** 56:50
I see a very large crowd, right?</p>
<p>**Michael Hingson ** 56:54
Yeah, what else?</p>
<p>**AIRA ** 56:56
podium to mic. And it looks like a very large auditorium, see some doors toward the back exit signs, and very captive crowds.</p>
<p>**Michael Hingson ** 57:09
Here's the real question. Do they look like they're awake?</p>
<p>**AIRA ** 57:16
They are now. So we're good.</p>
<p>**Michael Hingson ** 57:21
So tell them what you do.</p>
<p>**AIRA ** 57:26
I assist those who are sight challenged with independence on a daily basis. We allow them to be more independent in their daily lives to get around with minimal help. And we basically help them to see</p>
<p>**Michael Hingson ** 57:41
how do you do that? What do you do?</p>
<p>57:44
We use descriptives we use, we call in as we did now. And we ask them, What would you like to do and we assist them with whatever their task may be for that day, whether it be for reading, navigation, calling an Ubers, travel, descriptives, you name it, we can do it. We do that through either, believe you're using the glasses right now. We have horizon glasses we use and then or through technology in the phones, we use remote cameras, to help them to see the world around them and describe it to them. And to help them navigate through</p>
<p>**Michael Hingson ** 58:17
it to real quick stories. One, one IRA agent helped someone once while they were on an African safari to describe what was going on. But my favorite IRA story is that a father once wanted to find out if his daughter was really doing her homework. So he activated IRA. And he went in with the agent and said, How are things going? And she said, Oh great. I'm almost done with my homework. And the Irish said Irish and said, No, she's playing a game on her iPhone.</p>
<p>**AIRA ** 58:48
Yes, we also bust children whenever we need to.</p>
<p>**Michael Hingson ** 58:54
Kenny, I appreciate your time. I'm going to go ahead and finish chatting with these folks. But appreciate you taking the time to chat today.</p>
<p>**AIRA ** 59:02
You bet. Thanks for calling AIRA. Michael, we'll talk to you again soon.</p>
<p>**Michael Hingson ** 59:04
Thank you, sir. Bye. And that's what and that's what I read is all about. The whole the whole point is that I get access to all the information I otherwise don't have access to. Because ironically, in our modern technological world, sometimes it's actually becoming harder for me to get access to information. Too many websites are inaccessible and shouldn't be too many books may be scanned, but they're not put in a textual form that I have access to. There have been lawsuits over that. But the bottom line is that IRA creates access, or I should say it creates inclusion it gives me access to the information that I otherwise wouldn't have access to. So be glad to show that to any of you What I'd like to do is to end this now, with some words from Dr. Tim Brooke, that the person I mentioned earlier, this is part of a speech that he gave at the 1956 convention of the National Federation of the Blind in San Francisco. So it is a convention of blind people. But what I'm reading to you now could just as easily apply to any group. And I'm sure that Dr. Tim Burke intended it that way. And this is what he wrote. In the 16th century, john Bradford made a famous remark, which has ever since been held up to us as a model of Christian humility, and correct charity, and which you saw reflected in the agency quotations I presented earlier, seeing a beggar in his rags creeping along a wall through a flash of lightning in a stormy night, Bradford said, but for the grace of God, there go I compassion was shown. Pity was shown, charity was shown. Humility was shown. There was even an acknowledgment that the relative positions of the two could and might have been switched. Yet, despite the compassion, despite the pity, despite the charity, despite the humility, how insufferably arrogant there was still an unbridgeable gulf between Bradford and the beggar. They were not one but two, whatever might have been, Bradford thought himself Bradford, and the beggar a beggar one high, the other low one Why's the other misguided, one strong, the other weak, one virtuous, the other depraved. We do not and cannot take the Bradford approach. It is not just that beggary is the badge of our past, and is still all too often the present symbol of social attitudes toward us, although that is at least a part of it. But in the broader sense, we are that bigger, and he is, each of us, we are made in the same image. And out of the same ingredients, we have the same weaknesses and strengths, the same feelings, emotions, and drives. And we are the product of the same social, economic and other environmental forces. How much more constant with the facts of individual and social life, how much more a part of a true humanity to say, instead, there within the grace of God, do go I. And I want to leave you with that, because I think that sums it up as well as I can possibly do. We're all on the same world together. And you have the awesome responsibility to help children. And perhaps their parents grow, and truly become more included in society. So this afternoon, I'll be talking about the concept of moving from diversity to inclusion, and I'll tell you why choose that title. And I'll tell you now, when you watch television, you hear all about diversity. How often do you ever hear disabilities mentioned? You don't? Hollywood doesn't mention us. The candidates aren't mentioning us in all the political debates.</p>
<p>**Michael Hingson ** 1:03:46
Even though 20% of the population has some sort of a disability, not concluding politicians who have their own disabilities, but we want to go we need to demand and we ask your help to create a true inclusive society. I challenge you to do that. I hope we get to chat later. Come to the presentation this afternoon and come and see us. We'll be selling Thunder dog books, and you can visit with Alamo. And also again, if you know anyone else who needs a speaker, it's what I do, as you can tell, did you all feel you'll learn something today? vendors and everyone like Thanks very much, and I hope we get to chat some more. Thank you.</p>
<p>**Michael Hingson ** 1:04:43
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:title>Unstoppable Mindset</itunes:title>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/fb8ff5bc-f42b-4e46-97bb-1da01a5f6837.mp3?source=rss&amp;ext=asset.mp3" length="47951851" type="audio/mpeg" />
<itunes:episode>1</itunes:episode>
</item>
<item><title>Welcome to Unstoppable Mindset Podcast!!</title>
<guid isPermaLink="false">https://pinecast.com/guid/05662446-caf7-4b42-81b3-5d099819f172</guid>
<pubDate>Fri, 08 Oct 2021 17:00:22 -0000</pubDate>

<itunes:image href="https://storage.pinecast.net/podcasts/5deb1bf5-a603-4fa2-b574-43788f1063ca/artwork/c35a79b3-b374-4d7f-9dd2-0f2fe5bccc5d/Unstoppable_Mindset.jpg" />
<description><![CDATA[<h1>Episode Notes</h1>
<p>Join New York Times best-selling author and international lecturer, Michael Hingson as he shares about his new foray into the podcasting world and what he hopes to inspire and achieve.  Start your Unstoppable Mindset journey today!!</p>
<p>Some directories do not show full show notes. For the complete transcription please visit: <a href="https://michaelhingson.com/podcast" rel="nofollow">https://michaelhingson.com/podcast</a></p>
<p>Transcript Notes:</p>
<p>**Michael Hingson ** 00:00
Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast we're inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i  capital B e. Visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a> to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.</p>
<p>**Michael Hingson ** 01:21
Hi, I'm Michael Hanson, I'll be your host. I happen to be the chief vision officer for accessiBe. I am blind, a World Trade Center survivor and the author of the number one New York Times best selling book Thunder dog the story of a blind man, his guide dog and the triumph of trust. Do you happen to know anyone who has a disability? Do you have a website that you have never thought about making accessible so that the 20% of all people with disabilities in the United States can use them? What do you think about people who happen to have disabilities? Let's take it a little bit further. Have you ever had an unexpected life changing experience that caused you to be totally afraid? All of those are questions that we want to deal with an unstoppable mindset. You see, as a person who happens to be blind, I've encountered a lot of people in my life, who are just simply afraid of a blind person, they don't know how to treat me, or any other person with a disability. My wife happens to be in a wheelchair. It's a lot of fun going into a restaurant, and seeing how people react to a couple where both of us have different disabilities. They just don't know how to deal with us. Why is that? Why do we have so much fear in our lives and so much uncertainty that we can't just accept that people are people.</p>
<p>**Michael Hingson ** 02:46
We're going to talk about those kinds of things in unstoppable mindset. unstoppable mindset is a title that I chose, because it really is all about a mindset. If we have a mindset that allows us to accept people as they are, if we have a mindset that allows us to control our own fears, when something happens to us that we don't expect, then we've come a long way toward being a lot more inclusive in our lives. On September 11 2001, I was confronted by one of the most life changing experiences one could ever imagine. That is I was on the 78th floor of tower, one of the World Trade Center when the terrorist attack. I didn't fear on that day. There were reasons for that. And we're going to explore some of those and help you understand how you can control your own blinding fears. But we're going to do it in the parlance of working with discussions about people who happen to have disabilities, because most discussions, most things that you see on the web, on television or anywhere else, don't deal with disabilities. Oh, we're not going to just be a disabilities podcast, we're going to discuss a variety of subjects, but it's all going to be about you and learning to control your own fears. And you learning how to accept people as they are not as you think they should be just because they're different than you. So I hope you'll join us each week for unstoppable mindset, and they will enjoy what we have to offer. You can visit us at <a href="http://www.michaelhingson.com/podcast" rel="nofollow">www.michaelhingson.com/podcast</a> to learn more to subscribe to our newsletter and to learn about upcoming episodes. Looking forward to having you with us.</p>
<p>**Michael Hingson ** 04:26
You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a>. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael <a href="http://hingson.com" rel="nofollow">hingson.com</a> forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit <a href="http://www.accessibe.com" rel="nofollow">www.accessibe.com</a>. accessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for listening. Please come back and visit us again next week.</p>]]></description>
<itunes:explicit>no</itunes:explicit>
<enclosure url="https://growx.podkite.com/https/PKddsy1uwu/pinecast.com/listen/05662446-caf7-4b42-81b3-5d099819f172.mp3?source=rss&amp;ext=asset.mp3" length="4633713" type="audio/mpeg" />
<itunes:episodeType>trailer</itunes:episodeType>
</item>
</channel>
<!-- generated in 0s 430803us -->
</rss>